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Our ability to identify and develop and effectively manage sourcing relationships with qualified, economically stable suppliers and merchants, who satisfy our requirements, and to acquire sufficient amounts of products in a timely and cost-efficient manner is critical to our business.
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10-K
2022 FY
19 Oct 23
placing a significant strain on our infrastructure and throughput capacity. These trends may also cause significant fluctuations in our results of operations from period to period
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10-K
2022 FY
19 Oct 23
many of our expenses, including those related to our fulfillment operations, are fixed and, as a result, we may be unable to adjust our spending in a timely manner to compensate for any unexpected shortfall in revenue.
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10-K
2022 FY
19 Oct 23
Most of our employees are frontline workers in our fulfillment and logistics operations,
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10-K
2022 FY
18 Oct 23
South Korea, we directly employ approximately 63,000 employees as of December 31, 2022
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10-K
2022 FY
18 Oct 23
collaboration with other retailers; (3) companies that provide e-commerce merchant services; (4) companies that sell grocery products online and offline; (5) on-demand food delivery services; (6) companies that provide fulfillment and logistics services for themselves or for third parties; (7) companies that provide online advertising products and services; (8) on-demand streaming entertainment services; and (9) financial services companies, including credit card issuers and payment platforms.
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10-K
2022 FY
18 Oct 23
We compete with: (1) offline, online, and omnichannel retailers, suppliers, distributors, manufacturers, and producers of the products we offer and sell to consumers and businesses; (2) web search engines, comparison shopping websites, social networks, web portals, and other online and app-based means of discovering, using, or acquiring goods and services, either directly or in
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10-K
2022 FY
18 Oct 23
Over 70% of Coupang merchants are SMEs, which can leverage our nationwide fulfillment and logistics infrastructure to connect with millions of customers.
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10-K
2022 FY
18 Oct 23
In addition to Rocket Delivery available to all our customers, our Rocket WOW membership program allows members to enjoy unlimited free shipping with no minimum spend, free unlimited returns for 30 days, delivery of groceries via Rocket Fresh, and content streaming on Coupang Play.
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10-K
2022 FY
18 Oct 23
In order to improve the customer experience with end-to-end control, we launched our owned-inventory selection.
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10-K
2022 FY
18 Oct 23
Developing Offerings, which primarily includes our more nascent offerings and services, including Coupang Eats, our restaurant ordering and delivery service, Coupang Play, our online content streaming service, fintech, certain international initiatives, as well as advertising products associated with these offerings.
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10-K
2022 FY
18 Oct 23
Product Commerce, which primarily includes our core retail (owned inventory) and marketplace offerings (third-party merchants) and Rocket Fresh, our fresh grocery offering, as well as advertising products associated with these offerings; and
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10-K
2022 FY
18 Oct 23
“How did I ever live without Coupang?
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10-K
2022 FY
18 Oct 23
By investing for the long term with a fanatical culture of customer centricity, we believe we are delivering a superior customer experience at a lower cost and continue to redefine standards for e-commerce worldwide
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10-K
2022 FY
18 Oct 23
We now expect our adjusted EBITDA losses for Developing Offerings to be around $400 million in 2023
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Transcript
2023 Q2
9 Aug 23
Our updated estimate of investment in Developing Offerings, including Taiwan, Play and Eats, will be around $400 million in 2023
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Transcript
2023 Q2
9 Aug 23
and gross margins would be 120 basis points higher
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Transcript
2023 Q1
10 Jul 23
In the first two months of Q1, we have seen growth at a similar rate to what we saw in Q4.
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Transcript
2022 Q4
14 Mar 23
purchase price of products sold directly to customers where we record revenue gross, and includes logistics costs
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10-Q
2022 Q3
1 Mar 23
Gross margin for the whole business has expanded over 250 basis points to about 18%, thus far, in Q1. The improvements have been driven by declining COVID-related costs, improved operational efficiencies and continued growth in high-margin ad revenue and retail product profit.
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Transcript
2021 Q4
27 Feb 23