TTEC (TTEC)
TTEC Holdings, Inc. is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience-as-a-Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 61,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

Company profile
Ticker
TTEC
Exchange
Website
CEO
Kenneth Tuchman
Employees
Incorporated
Location
Fiscal year end
Industry (SIC)
Former names
TELETECH HOLDINGS INC
SEC CIK
Corporate docs
Subsidiaries
Avtex Solutions, LLC • TTEC Services Corporation • TTEC Government Solutions, LLC • TTEC Digital, LLC • TTEC Healthcare Solutions, Inc. • TTEC@Home, LLC • TTEC Financial Services Management, LLC • Percepta, LLC • First Call Resolution, LLC • TTEC Canada ...
IRS number
841291044
TTEC stock data
News

Stocks That Hit 52-Week Lows On Friday
6 May 22
Morgan Stanley Maintains Underweight on TTEC Holdings, Lowers Price Target to $60
6 May 22
TTEC Holdings Q1 Adj. EPS $1.08 Beats $1.01 Estimate, Sales $588.70M Beat $573.72M Estimate; Reaffirms Guidance
4 May 22
Earnings Scheduled For May 4, 2022
4 May 22
TTEC Holdings Q4 EPS $1.08 Beats $1.03 Estimate, Sales $612.32M Beat $593.66M Estimate
1 Mar 22
Press releases
TTEC Canada Certified as 'Great Place to Work®'
17 May 22
TTEC DIGITAL AWARDED GEORGIA TECHNOLOGY AUTHORITY CONTRACT
11 May 22
TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE
4 May 22
TTEC Announces First Quarter 2022 Financial Results
4 May 22
TTEC Named by Forbes as one of the Best Employers for Diversity 2022
3 May 22
Analyst ratings and price targets
Calendar
4 May 22
17 May 22
31 Dec 22
Financial summary
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Annual (USD) | Dec 21 | Dec 20 | Dec 19 | Dec 18 | |
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Cash burn rate (est.) | Burn method: Change in cash | Burn method: Operating income | Burn method: FCF (opex + capex) | Last Q | Avg 4Q | Last Q | Avg 4Q | Last Q | Avg 4Q |
---|---|---|---|---|---|---|
Cash on hand (at last report) | 172.21M | 172.21M | 172.21M | 172.21M | 172.21M | 172.21M |
Cash burn (monthly) | 2.83M | (no burn) | (no burn) | (no burn) | (no burn) | (no burn) |
Cash used (since last report) | 4.39M | n/a | n/a | n/a | n/a | n/a |
Cash remaining | 167.82M | n/a | n/a | n/a | n/a | n/a |
Runway (months of cash) | 59.4 | n/a | n/a | n/a | n/a | n/a |
Recent insider trades
Date | Owner | Security | Transaction | Code | Indirect | 10b5-1 | $Price | #Shares | $Value | #Remaining |
---|---|---|---|---|---|---|---|---|---|---|
2 May 22 | Michelle R Swanback | RSU Common Stock | Grant | Acquire A | No | No | 0 | 60,951 | 0 | 60,951 |
17 Mar 22 | Conley Gregory A | Common Stock | Sell | Dispose S | No | No | 83 | 2,500 | 207.5K | 13,841 |
4 Mar 22 | Margaret B McLean | Common Stock | Payment of exercise | Dispose F | No | No | 75.63 | 446 | 33.73K | 42,947 |
4 Mar 22 | Margaret B McLean | Common Stock | Grant | Acquire A | No | No | 0 | 1,543 | 0 | 43,393 |
4 Mar 22 | Margaret B McLean | Common Stock | Payment of exercise | Dispose F | No | No | 75.63 | 177 | 13.39K | 41,850 |
4 Mar 22 | Margaret B McLean | Common Stock | Option exercise | Acquire M | No | No | 0 | 612 | 0 | 42,027 |
4 Mar 22 | Margaret B McLean | Common Stock | Payment of exercise | Dispose F | No | No | 75.63 | 1,289 | 97.49K | 41,415 |
4 Mar 22 | Margaret B McLean | Common Stock | Grant | Acquire A | No | No | 0 | 4,292 | 0 | 42,704 |
4 Mar 22 | Margaret B McLean | RSU Common Stock | Option exercise | Dispose M | No | No | 0 | 612 | 0 | 1,223 |
4 Mar 22 | Richard Sean Erickson | Common Stock | Payment of exercise | Dispose F | No | No | 75.63 | 568 | 42.96K | 1,232 |
Institutional ownership, Q4 2021
36.7% owned by funds/institutions
13F holders | Current |
---|---|
Total holders | 213 |
Opened positions | 34 |
Closed positions | 47 |
Increased positions | 72 |
Reduced positions | 76 |
13F shares | Current |
---|---|
Total value | 1.56B |
Total shares | 17.25M |
Total puts | 14.1K |
Total calls | 36.9K |
Total put/call ratio | 0.4 |
Largest owners | Shares | Value |
---|---|---|
BLK Blackrock | 2.83M | $256.71M |
Vanguard | 2.45M | $221.76M |
Dimensional Fund Advisors | 1.17M | $105.54M |
STT State Street | 583.41K | $52.83M |
Villere ST Denis J & Co | 479.6K | $43.43M |
Boston Partners | 461.09K | $41.72M |
Thrivent Financial For Lutherans | 445.26K | $40.32M |
FSZ Fiera Capital | 440.49K | $39.89M |
Fuller & Thaler Asset Management | 419.28K | $37.97M |
Granite Investment Partners | 411.64K | $37.27M |
Financial report summary
?Competition
AT&T • WPP • Sykes Enterprises • Startek • Publicis Groupe • Liveperson • Intercloud Systems • Dentsu • TD Synnex • Five9Management Discussion
- ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
Content analysis
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H.S. sophomore Avg
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New words:
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Removed:
accelerate, accelerating, accrual, administrating, affiliation, announced, assumption, August, bankruptcy, began, borrowed, BV, cease, ceased, channel, classified, close, closing, compete, competition, computing, consistent, continued, conversational, corporation, Court, declared, deconsolidation, differentiate, direct, discretion, Disease, dissolution, District, diversification, DTC, emerging, enabling, enhance, essential, estate, exercise, exit, exited, expanding, experiencing, extinguished, fast, FCR, final, finalization, finance, flexibility, focused, founder, geographical, globe, group, history, Holding, human, implementation, implicit, improvement, improving, inclusive, increasingly, incremental, infection, integrating, intended, interruption, July, lease, leasehold, legacy, liquidation, located, lockdown, mission, ML, model, Motif, obligated, Occupational, opened, orchestrating, outbreak, path, patient, payment, pending, petition, phase, positioned, precautionary, preliminary, prevent, proactively, Promoter, Pty, rapid, real, realization, record, redetermined, relief, remained, remote, removed, renew, rent, rental, repaid, replaced, repurposed, restrictive, resulted, revised, RPA, Saasy, safety, Score, separately, shown, Similarly, simplified, simplify, Simplifying, slightly, Southern, space, supplementary, supporting, team, tenant, termination, trailing, twelve, typically, uncertainty, unchanged, uncollectible, undiscounted, unpredictable, unrelated, USD, varying, virtual, virtualized, withdrawn, York
Financial reports
Current reports
8-K
TTEC Announces First Quarter 2022
4 May 22
8-K
Ttec Names Shelly Swanback As Ceo, Ttec Engage
4 May 22
8-K
TTEC Completes Acquisition of Public Sector and Smart City Assets
4 Apr 22
8-K
TTEC Announces Fourth Quarter and Record Full Year 2021 Financial Results
2 Mar 22
8-K
Ttec Announces Agreement to Acquire Public Sector Citizen Experience Platform
27 Dec 21
8-K
Entry into a Material Definitive Agreement
29 Nov 21
8-K
TTEC Announces Regina Paolillo as Global Chief Operating Officer and Dustin Semach as Chief Financial Officer
12 Nov 21
8-K
TTEC Announces Record Third Quarter 2021 Financial Results
10 Nov 21
8-K
TTEC’s Board of Directors Declared an Increase in 9197 South Peoria Street
27 Sep 21
8-K
TTEC Announces Record Second Quarter 2021 Financial Results
4 Aug 21
Registration and prospectus
S-8
Registration of securities for employees
8 Jun 20
424B7
Prospectus with selling stockholder info
6 Dec 19
424B7
Prospectus with selling stockholder info
2 Dec 19
S-3
Shelf registration
22 Jul 19
S-8
Registration of securities for employees
2 Jun 10
424B7
Prospectus with selling stockholder info
29 Mar 07
S-3ASR
Automatic shelf registration
18 Mar 07
S-8
Registration of securities for employees
8 Mar 04
S-8
Registration of securities for employees
16 Jul 02
S-8
Registration of securities for employees
18 Sep 01
Proxies
DEFA14A
Additional proxy soliciting materials
11 Apr 22
DEFA14A
Additional proxy soliciting materials
13 Apr 21
DEFA14A
Additional proxy soliciting materials
3 Apr 20
DEFA14A
Additional proxy soliciting materials
12 Apr 19
DEFA14A
Additional proxy soliciting materials
12 Apr 18
DEF 14A
Definitive proxy
12 Apr 18
Other
UPLOAD
Letter from SEC
9 Sep 21
CORRESP
Correspondence with SEC
30 Aug 21
UPLOAD
Letter from SEC
17 Aug 21
EFFECT
Notice of effectiveness
9 Aug 19
CORRESP
Correspondence with SEC
7 Aug 19
UPLOAD
Letter from SEC
6 Aug 19
CORRESP
Correspondence with SEC
5 Aug 19
CORRESP
Correspondence with SEC
29 Jul 19
UPLOAD
Letter from SEC
28 Jul 19
UPLOAD
Letter from SEC
14 Jan 13
Ownership
4
TTEC / Michelle R Swanback ownership change
9 May 22
3
TTEC / Michelle R Swanback ownership change
9 May 22
4
TTEC / Gregory A Conley ownership change
18 Mar 22
4
TTEC / Judi Hand ownership change
8 Mar 22
4
TTEC / Regina Paolillo ownership change
8 Mar 22
4
TTEC / RICHARD SEAN ERICKSON ownership change
8 Mar 22
4
TTEC / Margaret B McLean ownership change
8 Mar 22
SC 13G/A
TTEC / VANGUARD ownership change
10 Feb 22
SC 13G/A
TTEC / BlackRock ownership change
1 Feb 22
4
TTEC / Margaret B McLean ownership change
15 Dec 21
Patents
Utility
Integrated Orchestration of Intelligent Systems
14 Apr 22
Systems and methods for integrated orchestration of intelligent systems.
Utility
Intelligent systems based training of customer service agents
22 Mar 22
A system and method of use to train customer service agents.
Utility
Intelligent Systems Based Training of Customer Service Agents
8 Apr 20
A system and method of use to train customer service agents.
Transcripts
2022 Q1
Earnings call transcript
7 May 22
2021 Q4
Earnings call transcript
2 Mar 22
2021 Q3
Earnings call transcript
10 Nov 21
2021 Q2
Earnings call transcript
4 Aug 21
2021 Q1
Earnings call transcript
10 May 21
2020 Q4
Earnings call transcript
2 Mar 21
2020 Q3
Earnings call transcript
7 Nov 20
2020 Q2
Earnings call transcript
9 Aug 20
2020 Q1
Earnings call transcript
9 May 20
2019 Q4
Earnings call transcript
5 Mar 20
Reddit threads
Daily Discussion Thread - May 4th, 2022
4 May 22
Daily Discussion Thread - May 3rd, 2022
3 May 22
Daily Discussion Thread - May 2nd, 2022
2 May 22
Daily Discussion Thread - March 30th, 2022
30 Mar 22
Daily Discussion Thread - March 29th, 2022
29 Mar 22
Daily Discussion Thread - March 28th, 2022
28 Mar 22
Daily Discussion Thread - March 1st, 2022
1 Mar 22
Daily Discussion Thread - February 28th, 2022
28 Feb 22
Daily Discussion Thread - November 9th, 2021
9 Nov 21
Daily Discussion Thread - November 8th, 2021
8 Nov 21