TTEC (TTEC)

TTEC Holdings, Inc. is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience-as-a-Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 61,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

Company profile

Ticker

TTEC

Exchange

NASDAQ

Website

www.ttec.com

CEO

Kenneth Tuchman

Incorporated

Delaware

Location

Colorado

Fiscal year end

Dec 31

Sector

Information > Data Processing, Hosting, and Related Services

Industry (SIC)

Services - Help Supply Services

ManpowerGroup • Kelly Services • Robert Half International • Insperity • TrueBlue • Volt Information Sciences • AMN Healthcare Services • ASGN • Kforce • Cross Country Healthcares, Inc. - Registered Shares ...

Former names

TELETECH HOLDINGS INC

SEC CIK

0001013880

Corporate docs

Articles of Incorporation & Bylaws

Underwriting Agreements

Plans of Reorganization

Indentures

Material Contracts & Credit Agreements

Subsidiaries Lists

Subsidiaries

Avtex Solutions, LLC • TTEC Services Corporation • TTEC Government Solutions, LLC • TTEC Digital, LLC • TTEC Healthcare Solutions, Inc. • TTEC@Home, LLC • TTEC Financial Services Management, LLC • Percepta, LLC • First Call Resolution, LLC • TTEC Canada ...

IRS number

841291044

TTEC stock data

1M 1Y 5Y

News

From Benzinga Pro

Stocks That Hit 52-Week Lows On Friday

6 May 22

On Friday, 1043 companies hit new 52-week lows.

Morgan Stanley Maintains Underweight on TTEC Holdings, Lowers Price Target to $60

6 May 22

Morgan Stanley maintains TTEC Holdings (NASDAQ:TTEC) with a Underweight and lowers the price target from $75 to $60.

TTEC Holdings Q1 Adj. EPS $1.08 Beats $1.01 Estimate, Sales $588.70M Beat $573.72M Estimate; Reaffirms Guidance

4 May 22

TTEC Holdings (NASDAQ:TTEC) reported quarterly earnings of $1.08 per share which beat the analyst consensus estimate of $1.01 by 6.93 percent. This is a 14.29 percent decrease over earnings of $1.26 per share from the

Earnings Scheduled For May 4, 2022

4 May 22

TTEC Holdings Q4 EPS $1.08 Beats $1.03 Estimate, Sales $612.32M Beat $593.66M Estimate

1 Mar 22

Press releases

From Benzinga Pro

TTEC Canada Certified as 'Great Place to Work®'

17 May 22

Certification measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie. MONTREAL, May 17, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the

TTEC DIGITAL AWARDED GEORGIA TECHNOLOGY AUTHORITY CONTRACT

11 May 22

MINNEAPOLIS and DENVER, May 11, 2022 /PRNewswire/ -- Avtex Solutions, LLC ("Avtex") a TTEC company (NASDAQ:TTEC), has been awarded a contract with Georgia Technology Authority (GTA) for Hosted Contact Center

TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE

4 May 22

Digital CX Transformation leader to ignite next stage of growth DENVER, May 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators

TTEC Announces First Quarter 2022 Financial Results

4 May 22

TTEC Named by Forbes as one of the Best Employers for Diversity 2022

3 May 22

Analyst ratings and price targets

Last 3 months

Calendar

4 May 22

17 May 22

31 Dec 22

Financial summary

Financial statements Chart TTEC financial data

Quarter (USD)	Mar 22	Dec 21	Sep 21	Jun 21
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS

Annual (USD)	Dec 21	Dec 20	Dec 19	Dec 18
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS

Cash burn rate (est.)	Burn method: Change in cash		Burn method: Operating income		Burn method: FCF (opex + capex)
	Last Q	Avg 4Q	Last Q	Avg 4Q	Last Q	Avg 4Q
Cash on hand (at last report)	172.21M	172.21M	172.21M	172.21M	172.21M	172.21M
Cash burn (monthly)	2.83M	(no burn)	(no burn)	(no burn)	(no burn)	(no burn)
Cash used (since last report)	4.39M	n/a	n/a	n/a	n/a	n/a
Cash remaining	167.82M	n/a	n/a	n/a	n/a	n/a
Runway (months of cash)	59.4	n/a	n/a	n/a	n/a	n/a

Beta Read what these cash burn values mean

Financial data from TTEC earnings reports.

Recent insider trades

TTEC insider ownership history Insider history

Date	Owner	Security	Transaction	Code	Indirect	10b5-1	$Price	#Shares	$Value	#Remaining
2 May 22	Michelle R Swanback	RSU Common Stock	Grant	Acquire A	No	No	0	60,951	0	60,951
17 Mar 22	Conley Gregory A	Common Stock	Sell	Dispose S	No	No	83	2,500	207.5K	13,841
4 Mar 22	Margaret B McLean	Common Stock	Payment of exercise	Dispose F	No	No	75.63	446	33.73K	42,947
4 Mar 22	Margaret B McLean	Common Stock	Grant	Acquire A	No	No	0	1,543	0	43,393
4 Mar 22	Margaret B McLean	Common Stock	Payment of exercise	Dispose F	No	No	75.63	177	13.39K	41,850
4 Mar 22	Margaret B McLean	Common Stock	Option exercise	Acquire M	No	No	0	612	0	42,027
4 Mar 22	Margaret B McLean	Common Stock	Payment of exercise	Dispose F	No	No	75.63	1,289	97.49K	41,415
4 Mar 22	Margaret B McLean	Common Stock	Grant	Acquire A	No	No	0	4,292	0	42,704
4 Mar 22	Margaret B McLean	RSU Common Stock	Option exercise	Dispose M	No	No	0	612	0	1,223
4 Mar 22	Richard Sean Erickson	Common Stock	Payment of exercise	Dispose F	No	No	75.63	568	42.96K	1,232

Data from 3, 4 and 5 filings. Values as filed, not updated for current price.

Institutional ownership, Q4 2021

TTEC institutional ownership history Ownership history

36.7% owned by funds/institutions

13F holders	Current	Prev Q	Change
Total holders	213	226	-5.8%
Opened positions	34	30	+13.3%
Closed positions	47	21	+123.8%
Increased positions	72	80	-10.0%
Reduced positions	76	80	-5.0%

13F shares	Current	Prev Q	Change
Total value	1.56B	1.54B	+1.5%
Total shares	17.25M	16.47M	+4.7%
Total puts	14.1K	10.1K	+39.6%
Total calls	36.9K	6.7K	+450.7%
Total put/call ratio	0.4	1.5	-74.7%

Largest owners	Shares	Value	Change
BLK Blackrock	2.83M	$256.71M	+3.1%
Vanguard	2.45M	$221.76M	+0.5%
Dimensional Fund Advisors	1.17M	$105.54M	-6.2%
STT State Street	583.41K	$52.83M	-1.2%
Villere ST Denis J & Co	479.6K	$43.43M	+11.6%
Boston Partners	461.09K	$41.72M	-0.6%
Thrivent Financial For Lutherans	445.26K	$40.32M	+2906.1%
FSZ Fiera Capital	440.49K	$39.89M	-6.1%
Fuller & Thaler Asset Management	419.28K	$37.97M	+10.9%
Granite Investment Partners	411.64K	$37.27M	+5.5%

Largest transactions	Shares	Bought/sold	Change
Thrivent Financial For Lutherans	445.26K	+430.45K	+2906.1%
Arrowstreet Capital, Limited Partnership	0	-198.24K	EXIT
Applied Fundamental Research	195.17K	+195.17K	NEW
Norges Bank	165.37K	+165.37K	NEW
Copeland Capital Management	106.01K	+106.01K	NEW
Amundi	0	-103.56K	EXIT
Scout Investments	84.35K	+84.35K	NEW
BLK Blackrock	2.83M	+84.16K	+3.1%
Epoch Investment Partners	248.71K	+84.09K	+51.1%
TD Asset Management	330.19K	+79.76K	+31.8%

Data from 13F filings, for the last complete 13F reporting period. For most recent data, click the ownership history button. Values as filed, not updated for current price. Long positions only.

Financial report summary

Competition

AT&T • WPP • Sykes Enterprises • Startek • Publicis Groupe • Liveperson • Intercloud Systems • Dentsu • TD Synnex • Five9

Management Discussion

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

Content analysis

Positive
Negative
Uncertain
Constraining
Legalese
Litigous
Readability	H.S. sophomore Avg

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From filing 10-Q 2022 Q1

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