TTEC Holdings, Inc. is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience-as-a-Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 61,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

Company profile

Kenneth Tuchman
Fiscal year end
Former names
Avtex Solutions, LLC • TTEC Services Corporation • TTEC Government Solutions, LLC • TTEC Digital, LLC • TTEC Healthcare Solutions, Inc. • TTEC@Home, LLC • TTEC Financial Services Management, LLC • Percepta, LLC • First Call Resolution, LLC • TTEC Canada ...
IRS number

TTEC stock data

Analyst ratings and price targets

Last 3 months


4 May 22
17 May 22
31 Dec 22
Quarter (USD) Mar 22 Dec 21 Sep 21 Jun 21
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Annual (USD) Dec 21 Dec 20 Dec 19 Dec 18
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Cash burn rate (est.) Burn method: Change in cash Burn method: Operating income Burn method: FCF (opex + capex)
Last Q Avg 4Q Last Q Avg 4Q Last Q Avg 4Q
Cash on hand (at last report) 172.21M 172.21M 172.21M 172.21M 172.21M 172.21M
Cash burn (monthly) 2.83M (no burn) (no burn) (no burn) (no burn) (no burn)
Cash used (since last report) 4.39M n/a n/a n/a n/a n/a
Cash remaining 167.82M n/a n/a n/a n/a n/a
Runway (months of cash) 59.4 n/a n/a n/a n/a n/a

Beta Read what these cash burn values mean

Date Owner Security Transaction Code Indirect 10b5-1 $Price #Shares $Value #Remaining
2 May 22 Michelle R Swanback RSU Common Stock Grant Acquire A No No 0 60,951 0 60,951
17 Mar 22 Conley Gregory A Common Stock Sell Dispose S No No 83 2,500 207.5K 13,841
4 Mar 22 Margaret B McLean Common Stock Payment of exercise Dispose F No No 75.63 446 33.73K 42,947
4 Mar 22 Margaret B McLean Common Stock Grant Acquire A No No 0 1,543 0 43,393
4 Mar 22 Margaret B McLean Common Stock Payment of exercise Dispose F No No 75.63 177 13.39K 41,850
4 Mar 22 Margaret B McLean Common Stock Option exercise Acquire M No No 0 612 0 42,027
4 Mar 22 Margaret B McLean Common Stock Payment of exercise Dispose F No No 75.63 1,289 97.49K 41,415
4 Mar 22 Margaret B McLean Common Stock Grant Acquire A No No 0 4,292 0 42,704
4 Mar 22 Margaret B McLean RSU Common Stock Option exercise Dispose M No No 0 612 0 1,223
4 Mar 22 Richard Sean Erickson Common Stock Payment of exercise Dispose F No No 75.63 568 42.96K 1,232
36.7% owned by funds/institutions
13F holders Current Prev Q Change
Total holders 213 226 -5.8%
Opened positions 34 30 +13.3%
Closed positions 47 21 +123.8%
Increased positions 72 80 -10.0%
Reduced positions 76 80 -5.0%
13F shares Current Prev Q Change
Total value 1.56B 1.54B +1.5%
Total shares 17.25M 16.47M +4.7%
Total puts 14.1K 10.1K +39.6%
Total calls 36.9K 6.7K +450.7%
Total put/call ratio 0.4 1.5 -74.7%
Largest owners Shares Value Change
BLK Blackrock 2.83M $256.71M +3.1%
Vanguard 2.45M $221.76M +0.5%
Dimensional Fund Advisors 1.17M $105.54M -6.2%
STT State Street 583.41K $52.83M -1.2%
Villere ST Denis J & Co 479.6K $43.43M +11.6%
Boston Partners 461.09K $41.72M -0.6%
Thrivent Financial For Lutherans 445.26K $40.32M +2906.1%
FSZ Fiera Capital 440.49K $39.89M -6.1%
Fuller & Thaler Asset Management 419.28K $37.97M +10.9%
Granite Investment Partners 411.64K $37.27M +5.5%
Largest transactions Shares Bought/sold Change
Thrivent Financial For Lutherans 445.26K +430.45K +2906.1%
Arrowstreet Capital, Limited Partnership 0 -198.24K EXIT
Applied Fundamental Research 195.17K +195.17K NEW
Norges Bank 165.37K +165.37K NEW
Copeland Capital Management 106.01K +106.01K NEW
Amundi 0 -103.56K EXIT
Scout Investments 84.35K +84.35K NEW
BLK Blackrock 2.83M +84.16K +3.1%
Epoch Investment Partners 248.71K +84.09K +51.1%
TD Asset Management 330.19K +79.76K +31.8%

Financial report summary

Management Discussion

Content analysis

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