PFSweb is a global commerce services company that manages the online customer shopping experience on behalf of major branded manufacturers and retailers. Across two business units - LiveArea for data-driven marketing and omnichannel experience design through technology selection, platform implementation and orchestrated services, and PFS for order fulfillment, contact center, payment processing/fraud management, and order management services - they provide solutions to a broad range of Fortune 500® companies and household brand names such as Procter & Gamble, L'Oréal USA, ASICS, Pandora, Ralph Lauren, Shiseido Americas, the United States Mint, and many more. PFSweb enables these brands to provide a more convenient and brand-centric online shopping experience through both traditional and online business channels. The company is headquartered in Allen, TX with additional locations around the globe.

Company profile

Michael C. Willoughby
Fiscal year end
Priority Fulfillment Services. Inc. • Priority Fulfillment Services. Inc. of Canada, Inc. • PFSweb Retail Connect, Inc. • PFS Global Service UK Limited • BSD Holdings, Inc. • Business Supplies Distributors Holdings, LLC • Business Supplies Distributors, Inc. • Supplies Distributors, Inc. • Supplies Distributors of Canada, Inc. • Supplies Distributors SA ...
IRS number

PFSW stock data


8 Aug 22
19 Aug 22
31 Dec 22
Quarter (USD) Jun 22 Mar 22 Dec 21 Sep 21
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Annual (USD) Dec 21 Dec 20 Dec 19 Dec 18
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
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Diluted EPS
Date Owner Security Transaction Code Indirect 10b5-1 $Price #Shares $Value #Remaining
1 Jul 22 Frankfurt Robert Deferred Stock Unit Common Stock Grant Acquire A No No 0 2,552 0 75,021
1 Jul 22 Beatson David I Deferred Stock Unit Common Stock Grant Acquire A No No 0 2,552 0 135,559
1 Jul 22 Rosenzweig Benjamin L Deferred Stock Unit Common Stock Grant Acquire A No No 0 2,552 0 135,559
1 Jul 22 Luca Gladys Mercedes De Deferred Stock Unit Common Stock Grant Acquire A No No 0 2,552 0 69,262
1 Jul 22 Luechtefeld Monica Deferred Stock Unit Common Stock Grant Acquire A No No 0 2,552 0 132,784
72.9% owned by funds/institutions
13F holders Current Prev Q Change
Total holders 68 53 +28.3%
Opened positions 20 9 +122.2%
Closed positions 5 13 -61.5%
Increased positions 17 17
Reduced positions 21 17 +23.5%
13F shares Current Prev Q Change
Total value 27.79B 207.95M +13266.1%
Total shares 16.51M 16.11M +2.5%
Total puts 0 0
Total calls 0 0
Total put/call ratio
Largest owners Shares Value Change
Madison Avenue Partners 2.42M $27.63B +47.8%
AWM Investment 1.97M $22.46M -3.4%
Newtyn Management 1M $11.43M +23.9%
Vanguard 891.77K $10.19M -23.0%
WSTD Western Standard 784.76K $8.91M +32.1%
Iat Reinsurance 750K $8.57M 0.0%
Renaissance Technologies 718.01K $8.21M -6.1%
WELLINGTON TRUST Co N A 696.9K $8.98M 0.0%
Wellington Management 608.6K $6.96M -12.7%
Voss Capital 605K $6.92M -27.7%
Largest transactions Shares Bought/sold Change
Madison Avenue Partners 2.42M +781.48K +47.8%
North Run Capital L P 317.4K -398.6K -55.7%
Vanguard 891.77K -265.86K -23.0%
Voss Capital 605K -231.53K -27.7%
Steamboat Capital Partners 0 -206.47K EXIT
Tudor Investment Corp Et Al 193.27K +193.27K NEW
Newtyn Management 1M +193.16K +23.9%
WSTD Western Standard 784.76K +190.67K +32.1%
IVZ Invesco 23.99K -142.68K -85.6%
BMO Bank of Montreal 124.32K +124.32K NEW

Financial report summary

  • Our service fee revenue and gross margin are dependent upon our clients’ business and transaction volumes and our costs. A reduction in our clients’ eCommerce business, our inability to grow our business or increase service fee revenue from new or existing clients, or our inability to manage expected costs could result in financial performance shortfalls and negatively impact our operating results.
  • Our business may suffer if we are unable to hire and retain sufficient temporary and seasonal workers or if labor costs increase.
  • We are dependent on our key officers, managers and highly skilled personnel, and if we are unable to attract and retain key personnel in all our geographic locations, our business and our results of operations may be materially adversely affected.
  • We face competition from many sources that could adversely affect our business, and growth in our clients’ eCommerce business may make it more efficient for the client to perform some of our service offerings themselves.
  • Our operating results are materially impacted by our client concentration and mix and the seasonality of our clients' business.
  • Our business is subject to the risk associated with timing of contracts, adherence to contract terms and certain recovery of costs under the contract.
  • Our business could be adversely affected if our clients are not satisfied with our services or our third party provider services resulting in client attrition.
  • We may experience fluctuations in the utilization of our distribution facilities as a result of shifts in our client concentration, attrition or growth, some of which we may not be able to control, which could adversely impact our operations and financial condition.
  • The rise in cyber warfare, ransomware attacks and the like, increases the potential for a breach of our e-commerce security measures, which could adversely affect our business or expose us to significant financial loss or liability and reputational harm.
  • Our business is susceptible to risks associated with international operations.
  • Our financial results may be adversely affected by fluctuations in the foreign currency exchange markets.
  • We or our clients may be a party to litigation involving intellectual property rights used in the provision of services we render. If third parties claim we or our clients are infringing their intellectual property rights under the indemnification obligations within our contracts with our clients and business partners, we could incur significant litigation costs and be required to pay damages, which may have a material adverse effect upon our business, results of operations and financial condition.
  • We and our clients may be subject to existing, new or expanded imposition of sales tax in one or more jurisdictions, which could adversely affect our business.
  • Determinations under government audits could negatively affect our business.
  • Our future capital needs and growth of our business may depend on access to and the ability to secure financing on favorable terms.
  • We anticipate incurring significant expenses in the foreseeable future, which may reduce our ability to achieve or maintain profitability.
  • Our financial results may be negatively impacted by impairment in the carrying value of our goodwill.
  • If our estimates relating to our critical accounting policies prove to be incorrect, our operating results could be adversely affected.
  • Our expenses could be adversely impacted by increases in healthcare costs.
  • We have recently had to delay the flings of certain of our SEC reports as result of the complexity of the closing process associated with the sale of our LiveArea business unit and the related required financial reporting and accounting segmentation of previously commingled business entities, and we expect our Form 10-Q for the period ending March 31, 2022, due on May 10, 2022, will be delayed, which will mean that we will not have met the Nasdaq Global Market continued listing standards, and Nasdaq may delist our common stock which could have a material adverse effect on our company, the price of our common stock and your ability to sell our common stock.
  • Institutional shareholders hold a significant amount of our common stock and these shareholders may have conflicts of interests with the interests of our other shareholders.
  • The market price of our common stock may be volatile. You may not be able to sell your shares at or above the price at which you purchased such shares.
  • Our certificate of incorporation, our bylaws, our shareholder rights plan and Delaware law make it difficult for a third party to acquire us, despite the possible benefit to our shareholders.
  • We incur significant costs as a result of operating as a public company.
  • Our stock price could decline if a significant number of shares become available for sale.
  • Actions of activist shareholders could be disruptive and potentially costly, and the possibility that activist shareholders may seek changes that conflict with our strategic direction could cause uncertainty about the strategic direction of our business.
  • We have identified a material weakness in our internal control over financial reporting which, if not timely remediated, may adversely affect the accuracy and reliability of our financial statements, and our reputation, business and the price of our common stock, as well as lead to a loss of investor confidence in us.
  • We have made, and may make in the future, strategic acquisitions and divestitures that may involve significant risks and uncertainties. We may not realize the anticipated benefits of past or future acquisitions and integration of these acquisitions may disrupt our business and divert management attention. Likewise, any future divestitures may be unsuccessful and negatively impact our business.
  • Our business, operations and profitability could be adversely affected as the result of acts of God, natural disasters, pandemics, and/or endemics, political unrest and conflict and other catastrophic events beyond our control, in particular if one or more of our distribution facilities were interrupted or shut down.
  • The global coronavirus pandemic and any new strains of the virus could harm our business, results of operations, and financial condition.
  • Our insurance policies may not fully cover all losses we may incur.

Content analysis

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New words: comparison, currency, payroll, reached
Removed: cleaning, compromise, creating, depending, driven, enhanced, lender, personal, PPE, proportion, protective, recast, regimen, representing, waived