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Risks

• Macroeconomic pressures in the markets in which we operate, including, but not limited to, the effects of the COVID-19 pandemic may adversely affect consumer spending and our financial results.
• The impact of the COVID-19 pandemic has had, and is expected to continue to have, an adverse effect on our business and our financial results.
• Economic, social and political conditions or civil unrest in the U.S. and in certain international markets could adversely affect demand for the products we sell and the ability of our stores to remain open.
• The video game industry has historically been cyclical and is affected by the introduction of next-generation consoles, which could negatively impact the demand for existing products or our pre-owned business.
• We depend upon the timely delivery of new and innovative products from our vendors.
• Technological advances in the delivery and types of video games and PC entertainment hardware and software, as well as changes in consumer behavior related to these new technologies, have and may continue to lower our sales.
• If we fail to keep pace with changing industry technology and consumer preferences, we will be at a competitive disadvantage.
• International events could delay or prevent the delivery of products to our suppliers.
• Our ability to obtain favorable terms from our suppliers and service providers may impact our financial results.
• We depend on third-party delivery services to deliver products to our retail locations, processing centers and customers on a timely and consistent basis, and deterioration in our relationship with these third-party providers or increases in the fees that they charge could reduce our margins, harm our reputation and adversely affect our business and financial condition.
• Our international operations expose us to numerous risks.
• An adverse trend in sales during the holiday selling season could impact our financial results.
• Sales of video games containing graphic violence may decrease as a result of actual violent events or other reasons, and our financial results may be adversely affected as a result.
• The manner in which we fund tax withholding obligations that will arise upon vesting of outstanding restricted stock awards may require us to use a substantial amount of cash, which would reduce our liquidity, or may result in sales of shares of our Class A Common Stock into the market, which could cause the market price of our Class A Common Stock to decline.
• An important element of our business strategy is to de-densify our global store base. Failure to successfully transfer customers and sales from closed stores to nearby stores or our e-commerce channels could adversely impact our financial results.
• If we are unable to renew or enter into new leases on favorable terms, our revenue may be adversely affected.
• Our strategic plans and transformation initiatives may initially result in a negative impact on our financial results and such plans and initiatives may not achieve the desired results within the anticipated time frame or at all.
• Pressure from our competitors may force us to reduce our prices or increase spending, which could decrease our profitability.
• If our management information systems fail to perform or are inadequate, our ability to manage our business could be disrupted.
• We rely on centralized facilities for refurbishment of our pre-owned products. Any disruption to these facilities could adversely affect our profitability.
• Our sales of collectibles depend on popularity of and trends in pop culture, and our ability to react to them.
• We depend on licensed products for a substantial portion of our sales of collectibles and our inability to maintain such licenses and obtain new licensed products would adversely affect our sales of collectibles.
• If our vendors fail to provide marketing and merchandising support at historical levels, our sales and earnings could be negatively impacted.
• Restrictions on our ability to purchase and sell pre-owned video game products could negatively affect our financial condition and results of operations.
• Changes to tariff and import/export regulations may negatively impact our future financial condition and results of operations.
• Unfavorable changes in our global tax rate could have a negative impact on our business, results of operations and cash flows.
• Legislative actions and changes in accounting rules may cause our general and administrative and compliance costs to increase and impact our future financial condition and results of operations.
• As a seller of certain consumer products, we are subject to various federal, state, local and international laws, regulations, and statutes relating to product safety and consumer protection.
• Government regulation of the Internet, e-commerce and other aspects of our business is evolving, and we may experience unfavorable changes in or failure to comply with existing or future regulations and laws.
• The market price of our Class A Common Stock has been extremely volatile and may continue to be volatile due to numerous circumstances beyond our control.
• A “short squeeze” due to a sudden increase in demand for shares of our Class A Common Stock that largely exceeds supply has led to, and may continue to lead to, extreme price volatility in shares of our Class A Common Stock.
• Future sales of a substantial amount of our Class A Common Stock in the public markets by our insiders, or the perception that these sales may occur, may cause the market price of our Class A Common Stock to decline.
• Our results of operations may fluctuate from quarter to quarter.
• The indenture governing our 10.00% senior notes due March 15, 2023 (the "2023 Senior Notes") and our revolving credit facility restrict our current and future operations, particularly our ability to respond to changes or to take certain actions or take advantage of certain business opportunities.
• To service our indebtedness, we will require a significant amount of cash. We may not be able to generate sufficient cash flow to meet our debt service obligations or refinance our debt on favorable terms.
• Despite current indebtedness levels, we and our subsidiaries may still be able to incur additional debt. This could further increase the risks associated with our leverage.
• Turnover in our senior management or our inability to attract and retain qualified personnel could have a material adverse impact on our business and results of operations.
• Recent turnover with our Board may disrupt our operations, our strategic focus or our ability to drive stockholder value.
• If we do not maintain the security of our customer, associate or company information, we could damage our reputation, incur substantial additional costs and become subject to litigation.
• Damage to our reputation could adversely affect our business and our ability to attract and retain customers and employees.
• If our internal control over financial reporting is ineffective, our business may be adversely affected and we may lose market confidence in our reported financial information which could adversely impact our business and stock price.
• Litigation and the outcomes of such litigation could negatively impact our future financial condition and results of operations.