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Twilio (TWLO)

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world's communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry - from emerging leaders to the world's largest organizations - to reinvent how companies engage with their customers.

Company profile

Ticker
TWLO
Exchange
Website
CEO
Jeff Lawson
Employees
Incorporated
Location
Fiscal year end
SEC CIK
Subsidiaries
Ionic Security Inc. • Segment.io, Inc. • Zipwhip, LLC • Twilio Australia Pty Ltd • Teravoz Telecom Telecomunicacoes Ltda. • Segment Technologies Canada Inc • Twilio Canada Corp. • Zipwhip Canada, Inc. • Twilio Colombia S.A.S. • Twilio France SARL ...

TWLO stock data

Investment data

Data from SEC filings
Securities sold
Number of investors

Calendar

5 Aug 22
1 Oct 22
31 Dec 22
Quarter (USD) Jun 22 Mar 22 Dec 21 Sep 21
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Annual (USD) Dec 21 Dec 20 Jun 20 Mar 20
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Cash burn rate (est.) Burn method: Change in cash Burn method: Operating income Burn method: FCF (opex + capex)
Last Q Avg 4Q Last Q Avg 4Q Last Q Avg 4Q
Cash on hand (at last report) 800.78M 800.78M 800.78M 800.78M 800.78M 800.78M
Cash burn (monthly) 272.86M 83.55M 106.73M 89.45M 20.86M 13.71M
Cash used (since last report) 834.06M 255.38M 326.23M 273.42M 63.75M 41.92M
Cash remaining -33.28M 545.4M 474.55M 527.36M 737.03M 758.86M
Runway (months of cash) -0.1 6.5 4.4 5.9 35.3 55.3

Beta Read what these cash burn values mean

Date Owner Security Transaction Code Indirect 10b5-1 $Price #Shares $Value #Remaining
15 Sep 22 Dalzell Richard L Class A Common Stock Grant Acquire A No No 0 955 0 15,510
15 Sep 22 Dubinsky Donna Class A Common Stock Grant Acquire A Yes No 0 1,018 0 7,653
15 Sep 22 Dubinsky Donna Class A Common Stock Gift Dispose G No No 0 1,018 0 0
15 Sep 22 Dubinsky Donna Class A Common Stock Grant Acquire A No No 0 1,018 0 1,018
15 Sep 22 Epstein Jeffrey E Class A Common Stock Grant Acquire A No No 0 1,160 0 21,272
15 Sep 22 Patrick Deval L Class A Common Stock Grant Acquire A No No 0 1,008 0 4,233
15 Sep 22 Immelt Jeffrey R Class A Common Stock Grant Acquire A No No 0 1,041 0 19,257
71.1% owned by funds/institutions
13F holders Current Prev Q Change
Total holders 732 842 -13.1%
Opened positions 83 109 -23.9%
Closed positions 193 192 +0.5%
Increased positions 306 377 -18.8%
Reduced positions 219 254 -13.8%
13F shares Current Prev Q Change
Total value 11.93B 22.92B -47.9%
Total shares 142.36M 139.19M +2.3%
Total puts 4.58M 7.65M -40.1%
Total calls 6.04M 6.46M -6.5%
Total put/call ratio 0.8 1.2 -35.9%
Largest owners Shares Value Change
Vanguard 15.9M $1.33B +21.1%
BLK Blackrock 10.3M $863.02M +8.9%
FMR 9.37M $785.29M -11.6%
Baillie Gifford & Co 6.03M $505.27M -2.6%
ARK Investment Management 5.57M $470.53M +11.0%
CMTDF Sumitomo Mitsui Trust 4.61M $386.2M +9.6%
JHG Janus Henderson 4.51M $378.16M +28.3%
Sands Capital Management 4.48M $375.25M -13.7%
Generation Investment Management 4.42M $370.27M +77.7%
Nikko Asset Management Americas 4.12M $342.57M +9.8%
Largest transactions Shares Bought/sold Change
TROW T. Rowe Price 3.95M -3.65M -48.0%
Vanguard 15.9M +2.77M +21.1%
Flossbach Von Storch 3.95M +2.73M +224.0%
Jennison Associates 522.49K -2.3M -81.5%
Generation Investment Management 4.42M +1.93M +77.7%
Alyeska Investment 1.49M +1.47M +9413.7%
BEN Franklin Resources 736.93K -1.33M -64.4%
FMR 9.37M -1.23M -11.6%
Allianz Asset Management GmbH 1.43M +1.17M +450.9%
Renaissance Technologies 2.5K -1.16M -99.8%

Financial report summary

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Risks
  • We have experienced rapid growth and expect our growth to continue, and if we fail to effectively manage our growth, then our business, results of operations and financial condition could be adversely affected.
  • Our quarterly results may fluctuate, and if we fail to meet securities analysts’ and investors’ expectations, then the trading price of our Class A common stock and the value of your investment could decline substantially.
  • An economic downturn, the global COVID-19 pandemic or significant volatility with certain markets could adversely impact our business, results of operations and financial condition.
  • We depend largely on the continued services of our senior management and other key employees, the loss or incapacitation of any of whom could adversely affect our business, results of operations and financial condition.
  • If we are unable to hire, retain and motivate qualified employees, our business will suffer.
  • Our business depends on customers increasing their use of our products, and a loss of customers or decline in their use of our products could adversely affect our business, results of operations and financial condition.
  • If we are not able to maintain and enhance our brand and increase market awareness of our company and products, then our business, results of operations and financial condition may be adversely affected.
  • The market for our products and platform continues to evolve, and may decline or experience limited growth, and is dependent in part on developers continuing to adopt our platform and use our products.
  • Our actual or perceived failure to comply with increasingly stringent laws, regulations and contractual obligations relating to privacy, data protection and data security could harm our reputation and subject us to significant fines and liability or loss of business.
  • If we are unable to attract new customers in a cost‑effective manner, then our business, results of operations and financial condition would be adversely affected.
  • If we do not develop enhancements to our products and introduce new products that achieve market acceptance, our business, results of operations and financial condition could be adversely affected.
  • The market in which we participate is intensely competitive, and if we do not compete effectively, our business, results of operations and financial condition could be harmed.
  • We have a history of losses and may not achieve or sustain profitability in the future.
  • If we are unable to increase adoption of our products by enterprises, our business, results of operations and financial condition may be adversely affected.
  • If we are unable to expand our relationships with existing technology partner customers and add new technology partner customers, our business, results of operations and financial condition could be adversely affected.
  • To deliver our products, we rely on network service providers and internet service providers for our network service and connectivity, and disruption or deterioration in the quality of these services or changes in network service provider fees that we pay in connection with the delivery of communications on our platform could adversely affect our business, results of operations and financial condition.
  • Our future success depends in part on our ability to drive the adoption of our products by international customers.
  • We are continuing to expand our international operations, which exposes us to significant risks.
  • Certain of our products are subject to telecommunications‑related regulations, and future legislative or regulatory actions could adversely affect our business, results of operations and financial condition.
  • If we fail to adapt and respond effectively to rapidly changing technology, evolving industry standards, changing regulations, and changing customer needs, requirements or preferences, our products may become less competitive.
  • We substantially rely upon Amazon Web Services to operate our platform, and any disruption of or interference with our use of Amazon Web Services would adversely affect our business, results of operations and financial condition.
  • We typically provide monthly uptime service level commitments of a minimum of 99.95% under our agreements with customers. If we fail to meet these contractual commitments, then our business, results of operations and financial condition could be adversely affected.
  • Breaches of our networks or systems, or those of AWS or our service providers, could degrade our ability to conduct our business, compromise the integrity of our products, platform and data, result in significant data losses and the theft of our intellectual property, damage our reputation, expose us to liability to third parties and require us to incur significant additional costs to maintain the security of our networks and data.
  • Defects or errors in our products could diminish demand for our products, harm our business and results of operations and subject us to liability.
  • We currently generate significant revenue from our largest customers, and the loss or decline in revenue from any of these customers could harm our business, results of operations and financial condition.
  • If we are unable to develop and maintain successful relationships with consulting partners, our business, results of operations and financial condition could be adversely affected.
  • Any failure to offer high-quality customer support may adversely affect our relationships with our customers and prospective customers, and adversely affect our business, results of operations and financial condition.
  • Failure to set optimal prices for our products could adversely impact our business, results of operations and financial condition.
  • We have been sued and may, in the future, be sued by third parties for alleged infringement of their proprietary rights, which could adversely affect our business, results of operations and financial condition.
  • Indemnity provisions in various agreements potentially expose us to substantial liability for data breach, intellectual property infringement and other losses.
  • We could incur substantial costs in protecting or defending our intellectual property rights, and any failure to protect our intellectual property could adversely affect our business, results of operations and financial condition.
  • We may acquire or invest in companies, which may divert our management’s attention and result in debt or dilution to our stockholders. We may be unable to integrate acquired businesses and technologies successfully or achieve the expected benefits of such acquisitions or investments.
  • United States federal legislation and international laws impose certain obligations on the senders of commercial emails, which could minimize the effectiveness of our platform, and establish financial penalties for non-compliance, which could increase the costs of our business.
  • Our customers’ and other users’ violation of our policies or other misuse of our platform to transmit unauthorized, offensive or illegal messages, spam, phishing scams, and website links to harmful applications or for other fraudulent or illegal activity could damage our reputation, and we may face a risk of litigation and liability for illegal activities on our platform and unauthorized, inaccurate, or fraudulent information distributed via our platform.
  • Our use of open source software could negatively affect our ability to sell our products and subject us to possible litigation.
  • Changes in laws and regulations related to the Internet or changes in the Internet infrastructure itself may diminish the demand for our products, and could adversely affect our business, results of operations and financial condition.
  • The technology industry is subject to increasing scrutiny that could result in government actions that would negatively affect our business.
  • The standards imposed by private entities and inbox service providers to regulate the use and delivery of email have in the past interfered with, and may continue to interfere with, the effectiveness of our platform and our ability to conduct business.
  • Our global operations subject us to potential liability under export control, economic trade sanctions, anti-corruption, and other laws and regulations, and such violations could impair our ability to compete in international markets and could subject us to liability for compliance violations.
  • Our reliance on SaaS technologies from third parties may adversely affect our business, results of operations and financial condition.
  • We may have additional tax liabilities, which could harm our business, results of operations and financial condition.
  • Our global operations and structure subject us to potentially adverse tax consequences.
  • Changes in global and U.S. tax legislation may adversely affect our financial condition, results of operations, and cash flows.
  • If we experience fraudulent activity relating to our products, we could incur substantial costs.
  • We may require additional capital to support our business, and this capital might not be available on acceptable terms, if at all.
  • We face exposure to foreign currency exchange rate fluctuations, and such fluctuations could adversely affect our business, results of operations and financial condition.
  • Our ability to use our net operating losses and certain other tax attributes to offset future taxable income and taxes may be subject to certain limitations.
  • If our estimates or judgments relating to our critical accounting policies prove to be incorrect, our results of operations could be adversely affected.
  • Changes in financial accounting standards or practices may cause adverse, unexpected financial reporting fluctuations and affect our results of operations.
  • If we fail to maintain an effective system of disclosure controls and internal control over financial reporting, our ability to produce timely and accurate financial statements or comply with applicable regulations could be impaired.
  • If our goodwill or intangible assets become impaired, we may be required to record a significant charge to earnings.
  • The trading price of our Class A common stock has been volatile and may continue to be volatile, and you could lose all or part of your investment.
  • Substantial future sales of shares of our Class A common stock could cause the market price of our Class A common stock to decline.
  • The dual class structure of our common stock has the effect of concentrating voting control with those stockholders who held our capital stock prior to the completion of our initial public offering, including our directors, executive officers and their respective affiliates. This limits or precludes holders of our Class A common stock from the ability to influence corporate matters, including the election of directors, amendments of our organizational documents and any merger, consolidation, sale of all or substantially all of our assets, or other major corporate transaction requiring stockholder approval.
  • If securities or industry analysts cease publishing research or reports about us, our business or our market, or if they change their recommendations regarding our Class A common stock adversely, the trading price of our Class A common stock and trading volume could decline.
  • Anti‑takeover provisions contained in our amended and restated certificate of incorporation and second amended and restated bylaws, as well as provisions of Delaware law, could impair a takeover attempt.
  • Our second amended and restated bylaws provides that the Court of Chancery of the State of Delaware is the exclusive forum for substantially all disputes between us and our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.
  • We do not expect to declare any dividends in the foreseeable future.
  • Our indebtedness could adversely affect our financial condition.
  • We may not be able to generate sufficient cash to service all of our indebtedness, including the Notes, and may be forced to take other actions to satisfy our obligations under our indebtedness, which may not be successful.
  • Our inability to generate sufficient cash flows to satisfy our debt obligations, or to refinance our indebtedness on commercially reasonable terms or at all, would materially and adversely affect our financial position and results of operations.
  • The indenture governing the Notes contain cross-default provisions that could result in the acceleration of all of our indebtedness.
  • We may not realize potential benefits from our recent acquisitions, partnerships and investments because of difficulties related to integration, the achievement of synergies, and other challenges.
  • Purchase price accounting in connection with our acquisitions requires estimates that may be subject to change and could impact our consolidated financial statements and future results of operations and financial position.
  • Any legal proceedings or claims against us could be costly and time-consuming to defend and could harm our reputation regardless of the outcome.
  • Unfavorable conditions in our industry or the global economy or reductions in spending on information technology and communications could adversely affect our business, results of operations and financial condition.
  • Our business is subject to the risks of pandemics, earthquakes, fire, floods and other natural catastrophic events, and to interruption by man-made problems such as power disruptions, computer viruses, data security breaches, terrorism or war.
  • Climate change may have an impact on our business.
Management Discussion
  • Our results of operations may be significantly affected by many factors, such as uncertainty regarding the impacts of fluctuations in foreign exchange rates, changes in global economic conditions and customer demand and spending, inflation, labor market constraints, world events and existing and new domestic and foreign laws and regulations, as well as those factors outlined in Part II, Item 1A, “Risk Factors.”
  • Our revenue is primarily derived from usage-based fees we charge for certain of our products, which can lead to variability and at times create significant differences between forecasts and actual results. In addition, our product mix and mix of international and domestic customers may significantly impact our gross margin. Because usage trends by geographic region and by customer are inherently difficult to estimate, our actual results could differ significantly from our estimates, particularly if market and industry specific conditions continue to shift.
  • In May 2022, we announced our decision to become a remote-first company, whereby employees would have the flexibility to work remotely on a permanent basis. As part of our new operating strategy we expect that certain of our office locations will be closed in the near future. Subject to meeting certain future conditions, closure of these locations may trigger impairment losses that may negatively impact our results of operations. We estimate that potential non-cash impairment charges could range from $90 million to $110 million in the third quarter of 2022.

Content analysis

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Positive
Negative
Uncertain
Constraining
Legalese
Litigous
Readability
H.S. junior Good
New words: authoritative, book, CEP, circumstance, closure, Connecticut, consecutive, counter, ERP, frozen, heath, investee, journey, lag, leave, leverage, lived, memo, packaged, portfolio, programmatic, proportionate, recession, resilient, retail, sabbatical, step, tenured, Today, vast
Removed: bill, Carlyle, category, close, concurrently, consideration, designed, dilutive, empower, factor, introducing, leader, logic, mature, offered, poor, Programming, redeemed, repurchase, shape, subsidiary, titled

Patents

Utility
Method and System for Applying Data Retention Policies In a Computing Platform
29 Sep 22
Systems and methods for a multitenant computing platform.
Utility
System and Method for Automated Message Delivery Prioritization
29 Sep 22
Systems and methods for message delivery prioritization that can include receiving a messaging request through an application programming interface, the messaging request being associated with message-associated delivery attributes; selecting a message transmission plan based on the message-associated delivery attributes, the message transmission plan including at least one timing priority related property; and executing the message transmission plan with a timing of transmission based in part on the timing priority property.
Utility
System and Method for Tagging and Tracking Events of an Application
22 Sep 22
A system and method for providing delegated metric tools within a partially closed communication platform that includes receiving a tag identifier linked to at least a first identified platform interaction in the communication platform; associating the tag identifier with at least one logged event of an account associated with the first identified platform interaction; defining a tracking resource with at least one tag identifier; measuring platform interactions tracked by a tracking resource; and providing access to measured platform interactions through an application.
Utility
Multi-jurisdictional Endpoint Allocation Compliance
22 Sep 22
Disclosed are systems, methods, and non-transitory computer-readable media for multi-jurisdictional endpoint allocation compliance.
Utility
System and method for processing telephony sessions
13 Sep 22
In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API).