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TWLO Twilio

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world's communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry - from emerging leaders to the world's largest organizations - to reinvent how companies engage with their customers.

Company profile

Ticker
TWLO
Exchange
Website
CEO
Jeff Lawson
Employees
Incorporated
Location
Fiscal year end
SEC CIK
Subsidiaries
Quiubas Mobile Ltd. • Quiubas Networks Colombia S.A.S. • Segment.io, Inc. • Segment Technologies Australia Pty Ltd. • Segment Technologies Canada Inc • Segment Technologies International UK Ltd. • Segment Technologies Ireland Ltd. • Teravoz Telecom Telecomunicacoes Ltda. • Twilio Australia Pty Ltd • Twilio Berlin GmbH ...

TWLO stock data

(
)

Investment data

Data from SEC filings
Securities sold
Number of investors

Calendar

29 Jul 21
23 Sep 21
31 Dec 21
Quarter (USD)
Jun 21 Mar 21 Dec 20 Sep 20
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS
Annual (USD)
Dec 20 Jun 20 Mar 20 Dec 19
Revenue
Cost of revenue
Operating income
Operating margin
Net income
Net profit margin
Cash on hand
Change in cash
Diluted EPS

Financial data from Twilio earnings reports.

Cash burn rate (estimated) Burn method: Change in cash Burn method: Operating income/loss Burn method: FCF (opex + capex)
Last Q Avg 4Q Last Q Avg 4Q Last Q Avg 4Q
Cash on hand (at last report) 1.8B 1.8B 1.8B 1.8B 1.8B 1.8B
Cash burn (monthly) 176.15M (positive/no burn) 75.52M 61.93M (positive/no burn) (positive/no burn)
Cash used (since last report) 494.16M n/a 211.87M 173.75M n/a n/a
Cash remaining 1.31B n/a 1.59B 1.63B n/a n/a
Runway (months of cash) 7.4 n/a 21.1 26.3 n/a n/a

Beta Read what these cash burn values mean

Date Owner Security Transaction Code Indirect 10b5-1 $Price #Shares $Value #Remaining
16 Sep 21 Dalzell Richard L Class A Common Stock Sell Dispose S No Yes 340.69 1,500 511.04K 13,144
16 Sep 21 Dalzell Richard L Class A Common Stock Conversion Acquire C No No 0 1,500 0 14,644
16 Sep 21 Dalzell Richard L Class B Common Stock Class A Common Stock Conversion Dispose C No No 0 1,500 0 0
16 Sep 21 Dalzell Richard L Class B Common Stock Class A Common Stock Option exercise Acquire M No No 0 1,500 0 1,500
16 Sep 21 Dalzell Richard L Employee Stock Option Class B Common Stock Option exercise Dispose M No No 3.86 1,500 5.79K 81,000
15 Sep 21 Donio Elena A. Class A Common Stock Grant Acquire A No No 0 218 0 11,736
15 Sep 21 Rottenberg Erika Class A Common Stock Gift Acquire G Yes No 0 221 0 7,653
15 Sep 21 Rottenberg Erika Class A Common Stock Gift Dispose G No No 0 221 0 0
15 Sep 21 Rottenberg Erika Class A Common Stock Grant Acquire A No No 0 221 0 221
15 Sep 21 Epstein Jeffrey E Class A Common Stock Grant Acquire A No No 0 238 0 18,497

Data for the last complete 13F reporting period. To see the most recent changes to ownership, click the ownership history button above.

82.1% owned by funds/institutions
13F holders
Current Prev Q Change
Total holders 904 890 +1.6%
Opened positions 119 142 -16.2%
Closed positions 105 111 -5.4%
Increased positions 373 377 -1.1%
Reduced positions 255 263 -3.0%
13F shares
Current Prev Q Change
Total value 53.98B 45.82B +17.8%
Total shares 137.06M 134.5M +1.9%
Total puts 4.95M 4.36M +13.4%
Total calls 3.81M 3.34M +14.1%
Total put/call ratio 1.3 1.3 -0.6%
Largest owners
Shares Value Change
MS Morgan Stanley 10.98M $4.33B +1.4%
Vanguard 9.92M $3.91B +2.8%
BLK Blackrock 9.03M $3.56B -18.8%
Jennison Associates 6.76M $2.67B -13.9%
Baillie Gifford & Co 5.82M $2.3B +22.6%
TROW T. Rowe Price 4.92M $1.94B +39.2%
Sands Capital Management 4.53M $1.79B +0.2%
FMR 4.14M $1.63B -7.5%
ARK Investment Management 3.72M $1.47B +36.0%
STT State Street 3.41M $1.35B +23.0%
Largest transactions
Shares Bought/sold Change
BLK Blackrock 9.03M -2.08M -18.8%
Coatue Management 1.81M +1.4M +345.6%
TROW T. Rowe Price 4.92M +1.38M +39.2%
Matrix Capital Management 1.75M +1.25M +249.1%
Jennison Associates 6.76M -1.09M -13.9%
Baillie Gifford & Co 5.82M +1.08M +22.6%
JPM JPMorgan Chase & Co. 1.15M -1.01M -46.8%
ARK Investment Management 3.72M +985.44K +36.0%
D. E. Shaw & Co. 82.14K -801.48K -90.7%
Nikko Asset Management Americas 2.41M +754.12K +45.6%

Financial report summary

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Risks
  • Summary of Risk Factors and Uncertainties Associated with Our Business
  • The global COVID-19 pandemic may adversely impact our business, results of operations and financial performance.
  • We have experienced rapid growth and expect our growth to continue, and if we fail to effectively manage our growth, then our business, results of operations and financial condition could be adversely affected.
  • Our quarterly results may fluctuate, and if we fail to meet securities analysts’ and investors’ expectations, then the trading price of our Class A common stock and the value of your investment could decline substantially.
  • If we are not able to maintain and enhance our brand and increase market awareness of our company and products, then our business, results of operations and financial condition may be adversely affected.
  • The market for our products and platform is still relatively new and evolving, may decline or experience limited growth and is dependent in part on developers continuing to adopt our platform and use our products.
  • Our actual or perceived failure to comply with increasingly stringent laws, regulations and contractual obligations relating to privacy, data protection and data security could harm our reputation and subject us to significant fines and liability.
  • Our business depends on customers increasing their use of our products, and any loss of customers or decline in their use of our products could adversely affect our business, results of operations and financial condition.
  • If we are unable to attract new customers in a cost‑effective manner, then our business, results of operations and financial condition would be adversely affected.
  • If we do not develop enhancements to our products and introduce new products that achieve market acceptance, our business, results of operations and financial condition could be adversely affected.
  • The market in which we participate is intensely competitive, and if we do not compete effectively, our business, results of operations and financial condition could be harmed.
  • We have a history of losses and we are uncertain about our future profitability.
  • If we are unable to increase adoption of our products by enterprises, our business, results of operations and financial condition may be adversely affected.
  • If we are unable to expand our relationships with existing technology partner customers and add new technology partner customers, our business, results of operations and financial condition could be adversely affected.
  • To deliver our products, we rely on network service providers and internet service providers for our network service and connectivity, and disruption or deterioration in the quality of these services or changes in network service provider fees that we pay in connection with the delivery of communications on our platform could adversely affect our business, results of operations and financial condition.
  • Our future success depends in part on our ability to drive the adoption of our products by international customers.
  • We are continuing to expand our international operations, which exposes us to significant risks.
  • Certain of our products are subject to telecommunications‑related regulations, and future legislative or regulatory actions could adversely affect our business, results of operations and financial condition.
  • If we fail to adapt and respond effectively to rapidly changing technology, evolving industry standards, changing regulations, and changing customer needs, requirements or preferences, our products may become less competitive.
  • We substantially rely upon Amazon Web Services to operate our platform, and any disruption of or interference with our use of Amazon Web Services would adversely affect our business, results of operations and financial condition.
  • We typically provide monthly uptime service level commitments of a minimum of 99.95% under our agreements with customers. If we fail to meet these contractual commitments, then our business, results of operations and financial condition could be adversely affected.
  • Breaches of our networks or systems, or those of AWS or our service providers, could degrade our ability to conduct our business, compromise the integrity of our products, platform and data, result in significant data losses and the theft of our intellectual property, damage our reputation, expose us to liability to third parties and require us to incur significant additional costs to maintain the security of our networks and data.
  • Defects or errors in our products could diminish demand for our products, harm our business and results of operations and subject us to liability.
  • We currently generate significant revenue from our largest customers, and the loss or decline in revenue from any of these customers could harm our business, results of operations and financial condition.
  • If we are unable to develop and maintain successful relationships with consulting partners, our business, results of operations and financial condition could be adversely affected.
  • Any failure to offer high quality customer support may adversely affect our relationships with our customers and prospective customers, and adversely affect our business, results of operations and financial condition.
  • Failure to set optimal prices for our products could adversely impact our business, results of operations and financial condition.
  • We have been sued, and may, in the future, be sued by third parties for alleged infringement of their proprietary rights, which could adversely affect our business, results of operations and financial condition.
  • Indemnity provisions in various agreements potentially expose us to substantial liability for intellectual property infringement and other losses.
  • We could incur substantial costs in protecting or defending our intellectual property rights, and any failure to protect our intellectual property could adversely affect our business, results of operations and financial condition.
  • We may acquire or invest in companies, which may divert our management’s attention and result in debt or dilution to our stockholders. We may be unable to integrate acquired businesses and technologies successfully or achieve the expected benefits of such acquisitions or investments.
  • We depend largely on the continued services of our senior management and other key employees, the loss of any of whom could adversely affect our business, results of operations and financial condition.
  • If we are unable to hire, retain and motivate qualified employees, our business will suffer.
  • United States federal legislation and international laws impose certain obligations on the senders of commercial emails, which could minimize the effectiveness of our platform, and establish financial penalties for non-compliance, which could increase the costs of our business.
  • Our customers’ and other users’ violation of our policies or other misuse of our platform to transmit unauthorized, offensive or illegal messages, spam, phishing scams, and website links to harmful applications or for other fraudulent or illegal activity could damage our reputation, and we may face a risk of litigation and liability for illegal activities on our platform and unauthorized, inaccurate, or fraudulent information distributed via our platform.
  • Our use of open source software could negatively affect our ability to sell our products and subject us to possible litigation.
  • Changes in laws and regulations related to the Internet or changes in the Internet infrastructure itself may diminish the demand for our products, and could adversely affect our business, results of operations and financial condition.
  • The technology industry is subject to increasing scrutiny that could result in government actions that would negatively affect our business.
  • The standards that private entities and inbox service providers use to regulate the use and delivery of email have in the past interfered with, and may in the future interfere with, the effectiveness of our platform and our ability to conduct business.
  • Our global operations subject us to potential liability under trade protection, anti-corruption, and other laws and regulations, including legal liability and reputational damage if we violate applicable U.S. economic trade sanctions or export controls regulations, and such violations could impair our ability to compete in international markets due to licensing requirements and could subject us to liability for compliance violations.
  • Our reliance on SaaS technologies from third parties may adversely affect our business, results of operations and financial condition.
  • We may have additional tax liabilities, which could harm our business, results of operations and financial condition.
  • We could be subject to liability for historical and future indirect and similar taxes, which could adversely affect our results of operations.
  • Our global operations and structure subject us to potentially adverse tax consequences.
  • Changes in global and U.S. tax legislation may adversely affect our financial condition, results of operations, and cash flows.
  • If we experience excessive credit card or fraudulent activity, we could incur substantial costs.
  • We may require additional capital to support our business, and this capital might not be available on acceptable terms, if at all.
  • We face exposure to foreign currency exchange rate fluctuations, and such fluctuations could adversely affect our business, results of operations and financial condition.
  • Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.
  • If our estimates or judgments relating to our critical accounting policies prove to be incorrect, our results of operations could be adversely affected.
  • Changes in financial accounting standards or practices may cause adverse, unexpected financial reporting fluctuations and affect our results of operations.
  • If we fail to maintain an effective system of disclosure controls and internal control over financial reporting, our ability to produce timely and accurate financial statements or comply with applicable regulations could be impaired.
  • If our goodwill or intangible assets become impaired, we may be required to record a significant charge to earnings.
  • Risks Related to Ownership of Our Class A Common Stock
  • The trading price of our Class A common stock has been volatile and may continue to be volatile, and you could lose all or part of your investment.
  • Substantial future sales of shares of our Class A common stock could cause the market price of our Class A common stock to decline.
  • The dual class structure of our common stock has the effect of concentrating voting control with those stockholders who held our capital stock prior to the completion of our initial public offering, including our directors, executive officers and their respective affiliates. This limits or precludes holders of our Class A common stock from the ability to influence corporate matters, including the election of directors, amendments of our organizational documents and any merger, consolidation, sale of all or substantially all of our assets, or other major corporate transaction requiring stockholder approval.
  • If securities or industry analysts cease publishing research or reports about us, our business or our market, or if they change their recommendations regarding our Class A common stock adversely, the trading price of our Class A common stock and trading volume could decline.
  • Anti‑takeover provisions contained in our amended and restated certificate of incorporation and second amended and restated bylaws, as well as provisions of Delaware law, could impair a takeover attempt.
  • Our second amended and restated bylaws provides that the Court of Chancery of the State of Delaware is the exclusive forum for substantially all disputes between us and our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or employees.
  • We do not expect to declare any dividends in the foreseeable future.
  • Risks Related to our Indebtedness
  • Our indebtedness could adversely affect our financial condition.
  • We may not be able to generate sufficient cash to service all of our indebtedness and may be forced to take other actions to satisfy our obligations under our indebtedness, which may not be successful.
  • Our inability to generate sufficient cash flows to satisfy our debt obligations, or to refinance our indebtedness on commercially reasonable terms or at all, would materially and adversely affect our financial position and results of operations.
  • The indenture governing the Notes contain cross-default provisions that could result in the acceleration of all of our indebtedness.
  • We may not realize potential benefits from our recent acquisitions, partnerships and investments because of difficulties related to integration, the achievement of synergies, and other challenges.
  • Purchase price accounting in connection with our acquisitions requires estimates that may be subject to change and could impact our consolidated financial statements and future results of operations and financial position.
  • Any legal proceedings or claims against us could be costly and time-consuming to defend and could harm our reputation regardless of the outcome.
  • Unfavorable conditions in our industry or the global economy or reductions in spending on information technology and communications could adversely affect our business, results of operations and financial condition.
  • Our business is subject to the risks of pandemics, earthquakes, fire, floods and other natural catastrophic events, and to interruption by man-made problems such as power disruptions, computer viruses, data security breaches or terrorism.
Management Discussion
  • ____________________________________* Less than 0.5% of revenue.
  • ** Columns may not add up to 100% due to rounding.
Content analysis
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Positive
Negative
Uncertain
Constraining
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Readability
H.S. junior Good
New words: Atlanta, baseline, Colorado, contemporaneously, denylist, denylisted, denylisting, destination, dinar, dismissal, diversified, fast, Georgia, group, hybrid, Ionic, labeling, master, maximum, multifactor, notional, OCI, phased, quoted, rest, spot, supplementary, vaccination, Zipwhip
Removed: accelerated, accreted, accretion, acknowledge, adjustment, agent, ASU, bear, blacklist, blacklisted, blacklisting, calendar, cap, classification, commenced, commencement, communicate, connected, consecutive, constituted, consult, correlated, coupon, creditor, cultivating, decided, delisting, delivering, demonstrate, differentiated, differentiation, direction, discontinued, documentation, educate, encouraging, ending, entirety, experimentation, FASB, field, foundational, fractional, friction, front, fundamental, grace, granular, hour, influential, inside, insolvency, issuable, issuer, journey, junior, layer, led, leverage, lieu, maximize, nationalization, negotiated, netted, observation, partly, paying, placement, preceding, prediction, priced, proportion, reclassify, redeeming, register, representation, repurchased, roadshow, routing, secondary, separated, serving, shortly, sinking, stability, strike, structurally, Super, surrendered, tender, test, thereof, tradeable, transition, unamortized, unlocking, unwinding, user

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