JWN Nordstrom, Inc.

Risks

• Our inability to successfully execute our customer strategy or evolve our business model could negatively impact our business and future profitability and growth.
• Our business could suffer if we do not appropriately assess and react to competitive market forces and changes in customer behavior.
• Our customer relationships and sales may be negatively impacted if we do not anticipate and respond to consumer preferences and fashion trends or manage inventory levels appropriately.
• The investment in existing and new locations may not achieve our expected returns.
• Even if we take appropriate measures to use or safeguard our information, network and environment from security breaches, our customers, employees and business could still be exposed to risk.
• Our business may be impacted by information technology system failures or network disruptions.
• Improvements to our merchandise buying and fulfillment processes and systems could adversely affect our business if not successfully executed.
• Our customer, employee and vendor relationships could be negatively affected if we fail to maintain our corporate culture and reputation.
• If we do not effectively design and implement our strategic and business planning processes to attract, retain, train and develop talent and future leaders, our business may suffer.
• Our program agreement with TD, or changes to that agreement, could adversely impact our business.
• Owning and leasing real estate exposes us to possible liabilities and losses.
• If we fail to appropriately manage our capital, we may negatively impact our operations and shareholder return.
• The concentration of stock ownership in a small number of our shareholders may limit a shareholder’s ability to influence corporate matters and impact the price of our shares.
• Our revenues and operating results are affected by the seasonal nature of our business and cyclical trends in consumer spending.
• Our stores located in shopping centers may be adversely affected by any declines in consumer traffic of shopping centers.
• Our business depends on third parties for the production, supply or delivery of goods, and a disruption could result in lost sales or increased costs.
• The results from our credit card operations could be adversely affected by changes in market conditions or laws.
• Our business and operations could be materially and adversely affected by severe weather patterns, natural disasters, widespread pandemics, epidemics and other natural or man-made economic, political or environmental disruptions.
• Our business may be materially and adversely affected by the spread of the novel coronavirus COVID-19.
• We are subject to certain laws, litigation, regulatory matters and ethical standards, and compliance or our failure to comply with or adequately address developments as they arise could adversely affect our reputation and operations.
• Changes to accounting rules and regulations could affect our financial results or financial condition.