01120.0250.0250.025false--12-31FY20172017-12-3110-K0000007789151688740YesLarge Accelerated Filer3831497000ASSOCIATED BANC-CORPNoYesASB400000018000000400000040000000.410.450.500.010.01P12Y001.001.00P39YP5YP5YP3YP15YP3YP15YP3YP15YP3Y


UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
þANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the fiscal year endedDecember 31, 20172020
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to 
Commission file number: 001-31343
ASSOCIATED BANC-CORP
(Exact name of registrant as specified in its charter)
Wisconsin39-1098068
(State or other jurisdiction of

incorporation or organization)
(I.R.S. Employer

Identification No.)
433 Main Street
Green Bay, Wisconsin
54301
Green Bay,Wisconsin54301
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (920) 491-7500
SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
Title of each classTrading symbolName of each exchange on which registered
Common stock, par value $0.01 per share
Depositary Shares, each representing a 1/40th interest in a
share of 6.125% Non-Cumulative Perpetual Preferred Stock, Series C
Depositary Shares, each representing a 1/40th interest in a
share of 5.375% Non-Cumulative Perpetual Preferred Stock, Series D
Warrants to purchase shares of Common Stock of
Associated Banc-Corp
ASB
The New York Stock Exchange

Depositary Shrs, each representing 1/40th intrst in a shr of 6.125% Non-Cum. Perp Pref Stock, Srs CASB PrCThe New York Stock Exchange

Depositary Shrs, each representing 1/40th intrst in a shr of 5.375% Non-Cum. Perp Pref Stock, Srs DASB PrDThe New York Stock Exchange

NYSE MKT
Depositary Shrs, each representing 1/40th intrst in a shr of 5.875% Non-Cum. Perp Pref Stock, Srs EASB PrEThe New York Stock Exchange
Depositary Shrs, each representing 1/40th intrst in a shr of 5.625% Non-Cum. Perp Pref Stock, Srs FASB PrFThe New York Stock Exchange
SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
Yes  þ        No  ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.
Yes  ¨        No  þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes  þ        No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes  þ        No¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerþ
Accelerated filer¨
Non-accelerated filer¨
(Do not check if a smaller reporting company)
Smaller reporting company¨
Emerging growth company¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ¨
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal controls over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
Yes  þ        No  ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).
Yes  ¨        No  þ
As of June 30, 2017,2020, (the last business day of the registrant’s most recently completed second fiscal quarter) the aggregate market value of the voting stock held by nonaffiliates of the registrant was approximately $3,831,497,000.$2,058,439,343. This excludes approximately $45,482,000$43,022,845 of market value representing the outstanding shares of the registrant owned by all directors and officers who individually, in certain cases, or collectively, may be deemed affiliates. This includes approximately $69,091,000$37,269,751 of market value representing 1.78%1.77% of the outstanding shares of the registrant held in a fiduciary capacity by the trust company subsidiary of the registrant.
As of January 31, 2018, 151,688,740February 5, 2021, 152,831,898 shares of common stock were outstanding.

DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant's Proxy Statement for the Annual Meeting of Shareholders to held on April 27, 2021 are incorporated by reference in this Form 10-K into Part III.





ASSOCIATED BANC-CORP
2020 Form 10-K Table of Contents
Page
Document:
Proxy Statement for Annual Meeting of
Shareholders on April 24, 2018Item 1.
Part of Form 10-K Into Which
Portions of Documents are Incorporated:
Part III3






ASSOCIATED BANC-CORP
2017 FORM 10-K TABLE OF CONTENTS
Item 1B.
Page









ASSOCIATED BANC-CORP
Commonly Used Acronyms and Abbreviations
The following listing provides a reference of common acronyms and abbreviations used throughout the document:

2020 Plan2020 Incentive Compensation Plan
ABRCAssociated Benefits and Risk Consulting, the Corporation's insurance division which was sold on June 30, 2020
ABSAsset Backed Securities
ACLAllowance for Credit Losses on Loans and Investments
ACLLAllowance for Credit Losses on Loans
ADCAcquisition, Development, or Construction
AFSAvailable for Sale
AFXAmerican Financial Exchange
ALCOAsset / Liability Committee
AmeriborAmerican Interbank Offered Rate
AMLAnti-Money Laundering
APRAnnual Percentage Rate
ARRCAlternative Reference Rate Committee
ASCAccounting Standards Codification
Associated / Corporation / our / us / weAssociated Banc-Corp collectively with all of its subsidiaries and affiliates
Associated Bank / the BankAssociated Bank, National Association
ASUAccounting Standards Update
ATRAbility-to-Repay
Bank MutualBank Mutual Corporation
Basel IIIInternational framework established by the Basel Committee on Banking Supervision for the regulation of capital and liquidity
BHC ActBank Holding Company Act of 1956, as amended
bpbasis point(s)
BSABank Secrecy Act
CAMELSCapital adequacy, Asset quality, Management, Earnings, Liquidity, and Sensitivity
CARES ActCoronavirus Aid, Relief, and Economic Security Act
CDsCertificates of Deposit
CDIsCore Deposit Intangibles
CECLCurrent Expected Credit Losses
CET1Common Equity Tier 1
CFPBConsumer Financial Protection Bureau
CFTCCommodity Futures Trading Commission
CMBSCommercial Mortgage-Backed Securities
CMOsCollateralized Mortgage Obligations
CRACommunity Reinvestment Act
CRECommercial Real Estate
DE&IDiversity, Equity & Inclusion
DIFDeposit Insurance Fund
Dodd-Frank ActDodd-Frank Wall Street Reform and Consumer Protection Act
DOLDepartment of Labor
DTAsDeferred Tax Assets
DTCCDepository Trust & Clearing Corporation
DTIDebt-to-Income
EAREarnings at Risk



Economic Aid ActEconomic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act
Economic Growth ActEconomic Growth, Regulatory Relief, and Consumer Protection Act
Exchange ActSecurities Exchange Act of 1934, as amended
FASBFinancial Accounting Standards Board
FCAUnited Kingdom Financial Conduct Authority
FDICFederal Deposit Insurance Corporation
FDICIAFederal Deposit Insurance Corporation Improvement Act
Federal ReserveBoard of Governors of the Federal Reserve System
FFELPFederal Family Education Loan Program
FHFAFederal Housing Finance Agency
FHLBFederal Home Loan Bank
FHLMCFederal Home Loan Mortgage Corporation
FICCFixed Income Clearing Corporation
FICOFinancing Corporation, established by the Competitive Equality Banking Act of 1987
FICO ScoreFair Isaac Corporation score, a broad-based risk score to aid in credit decisions
FinCENFinancial Crimes Enforcement Network
FINRAFinancial Industry Regulatory Authority
First StauntonFirst Staunton Bancshares, Incorporated
FNMAFederal National Mortgage Association
FOMCFederal Open Market Committee
FRBNYFederal Reserve Bank of New York
FTPFunds Transfer Pricing
GAAPGenerally Accepted Accounting Principles
GNMAGovernment National Mortgage Association
GSEsGovernment-Sponsored Enterprises
HTMHeld to Maturity
HuntingtonThe Huntington National Bank, a subsidiary of Huntington Bancshares Incorporated
HVCREHigh Volatility Commercial Real Estate
IDIsInsured Depository Institutions
LGBTQ+Lesbian, Gay, Bisexual, Transgender, Queer, and Plus
LIBORLondon Interbank Offered Rate
LTVLoan-to-Value
MBSMortgage-Backed Securities
MMLFMoney Market Mutual Fund Liquidity Facility
MSAsMortgage Servicing Assets
MSLPMain Street Lending Program
MSRsMortgage Servicing Rights
MVEMarket Value of Equity
Net Free FundsNoninterest-bearing sources of funds
NIINet Interest Income
NPAsNonperforming Assets
NYSENew York Stock Exchange
OCCOffice of the Comptroller of the Currency
OCIOther Comprehensive Income
OREOOther Real Estate Owned
Parent CompanyAssociated Banc-Corp individually
Patriot ActUniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001
PCDPurchased Credit Deteriorated



PPPPaycheck Protection Program
PPPLFPaycheck Protection Program Liquidity Facility
QMQualified Mortgage
RAPRetirement Account Plan - the Corporation's noncontributory defined benefit retirement plan
Repurchase AgreementsSecurities sold under agreements to repurchase
RESPAReal Estate Settlement Procedures Act
Restricted Stock AwardsRestricted common stock and restricted common stock units to certain key employees
Retirement Eligible ColleaguesColleagues whose retirement meets the early retirement or normal retirement definitions under the applicable equity compensation plan
RockefellerRockefeller Capital Management
S&PStandard & Poor's
SARsSuspicious Activity Reports
SBASmall Business Administration
SECU.S. Securities and Exchange Commission
Securities ActSecurities Act of 1933, as amended
Series C Preferred StockThe Corporation's 6.125% Non-Cumulative Perpetual Preferred Stock, Series C, liquidation preference $1,000 per share
Series D Preferred StockThe Corporation's 5.375% Non-Cumulative Perpetual Preferred Stock, Series D, liquidation preference $1,000 per share
Series E Preferred StockThe Corporation's 5.875% Non-Cumulative Perpetual Preferred Stock, Series E, liquidation preference $1,000 per share
Series F Preferred StockThe Corporation's 5.625% Non-Cumulative Perpetual Preferred Stock, Series F, liquidation preference $1,000 per share
SOFRSecured Overnight Finance Rate
Tax ActU.S. Tax Cuts and Jobs Act of 2017
TDRTroubled Debt Restructuring
TILATruth in Lending Act
USIUSI Insurance Services LLC
WhitnellWhitnell & Co.




Special Note Regarding Forward-Looking Statements
This document, including the documents that are incorporated by reference, contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Exchange Act (the “Exchange Act”).Act. You can identify forward-looking statements by words such as "may," "should," "expect," "plan," "anticipate," "intend," "believe," "estimate," "predict," "potential," "continue," "could," "future," "outlook," or the negative of those terms or other words of similar meaning. You should read statements that contain these words carefully because they discuss our future expectations or state other "forward-looking" information. Such forward-looking statements may relate to our financial condition, results of operations, plans, objectives, future performance, or business and are based upon the beliefs and assumptions of our management and the information available to our management at the time these disclosures are prepared. These forward-looking statements involve risks and uncertainties that we may not be able to accurately predict or control and our actual results may differ materially from those we described in our forward-looking statements. Shareholders should be aware that the occurrence of the events discussed under the heading Risk Factors in this document, and in the information incorporated by reference herein, could have an adverse effect on our business, results of operations, and financial condition. These factors, many of which are beyond our control, include the following.
Credit risks, including changes in economic conditions and risk relating to our allowance for credit losses.ACL.
Liquidity and interest rate risks, including the impact of capital market conditions and changes in monetary policy on our borrowings and net interest income.
Operational risks, including processing, information systems, cybersecurity, vendor problems, business interruption, and fraud risks.
Strategic and external risks, including economic, political, and competitive forces impacting our business.
Legal, compliance, and reputational risks, including regulatory and litigation risks.
The risk that our analyses of these risks and forces could be incorrect and / or that the strategies developed to address them could be unsuccessful.
For a discussion of these and other risks that may cause actual results to differ from expectations, please refer to the Risk Factors sectionSummary and Risk Factors sections of this document. The forward-looking statements contained or incorporated by reference in this document relate only to circumstances as of the date on which the statements are made. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
Risk Factors Summary
Our business is subject to a number of risks, a summary of which is set forth below. These risks are discussed more fully in Part I, Item 1A. Risk Factors herein.
Risks Related to the COVID-19 Pandemic
The coronavirus disease (COVID-19) pandemic has resulted in significant deterioration and disruption in national and local economic conditions and record levels of unemployment, which may have a material impact on our business, financial condition or results of operations.
Regulatory and governmental actions to mitigate the impact of the COVID-19 pandemic on borrowers could result in a material decline in our earnings.
Our loan portfolios have been significantly affected by the COVID-19 pandemic and our ACLL may not be sufficient to cover losses in our portfolios.
We have originated a significant number of loans under the SBA’s PPP, which may result in a large number of such loans remaining on our consolidated balance sheets at a very low yield for an extended period of time.
Credit Risks
Changes in economic and political conditions could adversely affect our earnings, as our borrowers’ ability to repay loans and the value of the collateral securing our loans decline.
Changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs, may adversely impact our business, financial condition, and results of operations.
Our allowance for credit losses may be insufficient.
We are subject to lending concentration risks.
CRE lending may expose us to increased lending risks.
We may be adversely affected by declines in oil prices.
We depend on the accuracy and completeness of information about our customers and counterparties.
Lack of system integrity or credit quality related to funds settlement could result in a financial loss.
We are subject to environmental liability risk associated with lending activities.
1


Liquidity and Interest Rate Risks
Liquidity is essential to our businesses.
We are subject to interest rate risk.
The impact of interest rates on our mortgage banking business can have a significant impact on revenues.
Changes in interest rates could reduce the value of our investment securities holdings.
Changes in interest rates could also reduce the value of our residential mortgage-related securities and MSRs, which could negatively affect our earnings.
The planned phasing out of LIBOR as a financial benchmark presents risks to the financial instruments originated or held by the Corporation.
We rely on dividends from our subsidiaries for most of our revenue.
Operational Risks
We face significant operational risks due to the high volume and the high dollar value nature of transactions we process.
Unauthorized disclosure of sensitive or confidential client or customer information, whether through a cyber-attack, other breach of our computer systems or otherwise, could severely harm our business.
Information security risks for financial institutions like us continue to increase in part because of new technologies, the increased use of the internet and telecommunications technologies (including mobile devices and cloud computing) to conduct financial and other business transactions, political activism, and the increased sophistication and activities of organized crime, perpetrators of fraud, hackers, terrorists and others.
From time to time, the Corporation engages in acquisitions, including acquisitions of depository institutions such as our acquisition of the Huntington branches and First Staunton. The integration of core systems and processes for such transactions often occur after the closing, which may create elevated risk of cyber incidents.
Our information systems may experience an interruption or breach in security. We rely heavily on communications and information systems to conduct our business.
We are dependent upon third parties for certain information system, data management and processing services, and to provide key components of our business infrastructure.
The potential for business interruption exists throughout our organization.
Changes in the federal, state, or local tax laws may negatively impact our financial performance.
Impairment of investment securities, goodwill, other intangible assets, or DTAs could require charges to earnings, which could result in a negative impact on our results of operations.
Revenues from our investment management and asset servicing businesses are significant to our earnings.
Climate change and related legislative and regulatory initiatives may result in operational changes and expenditures that could significantly impact our business.
Severe weather, natural disasters, public health issues, acts of war or terrorism, and other external events could significantly impact our ability to conduct business.
Strategic and External Risks
Our earnings are significantly affected by the fiscal and monetary policies of the federal government and its agencies.
Our financial condition and results of operations could be negatively affected if we fail to grow or fail to manage our growth effectively.
We operate in a highly competitive industry and market area.
Fiscal challenges facing the U.S. government could negatively impact financial markets which in turn could have an adverse effect on our financial position or results of operations.
Consumers may increasingly decide not to use banks to complete their financial transactions.
Our profitability depends significantly on economic conditions in the states within which we do business.
The earnings of financial services companies are significantly affected by general business and economic conditions.
New lines of business or new products and services may subject us to additional risk.
Failure to keep pace with technological change could adversely affect our business.
We may be adversely affected by risks associated with potential and completed acquisitions.
Acquisitions may be delayed, impeded, or prohibited due to regulatory issues.
Legal, Regulatory, Compliance and Reputational Risks
We are subject to extensive government regulation and supervision.
The Bank faces risks related to the adoption of future legislation and potential changes in federal regulatory agency leadership, policies, and priorities.
Changes in requirements relating to the standard of conduct for broker-dealers under applicable federal and state law may adversely affect our business.
The CFPB has reshaped the consumer financial laws through rulemaking and enforcement of the prohibitions against unfair, deceptive and abusive business practices. Compliance with any such change may impact the business operations of depository institutions offering consumer financial products or services, including the Bank.
The Bank is periodically examined for mortgage-related issues, including mortgage loan and default services, fair lending, and mortgage banking.
2


We may experience unanticipated losses as a result of residential mortgage loan repurchase or reimbursement obligations under agreements with secondary market purchasers.
We are subject to examinations and challenges by tax authorities.
We are subject to claims and litigation pertaining to fiduciary responsibility.
We are a defendant in a variety of litigation and other actions, which may have a material adverse effect on our financial condition and results of operation.
The Economic Growth Act enacted in 2018 did not eliminate many of the aspects of the Dodd-Frank Act that have increased our compliance costs, and remains subject to further rulemaking.
Negative publicity could damage our reputation.
Ethics or conflict of interest issues could damage our reputation.
Risks Related to an Investment in Our Securities
The price of our securities can be volatile.
There may be future sales or other dilution of our equity, which may adversely affect the market price of our securities.
We may reduce or eliminate dividends on our common stock.
Common stock is equity and is subordinate to our existing and future indebtedness and preferred stock and effectively subordinated to all the indebtedness and other non-common equity claims against our subsidiaries.
Our articles of incorporation, bylaws, and certain banking laws may have an anti-takeover effect.
An investment in our common stock is not an insured deposit.
An entity holding as little as a 5% interest in our outstanding common stock could, under certain circumstances, be subject to regulation as a "bank holding company."
Our ability to originate residential mortgage loans for portfolio has been adversely affected by the increased competition
resulting from the unprecedented involvement of the U.S. government and GSEs in the residential mortgage market.
General Risk Factors
Changes in our accounting policies or in accounting standards could materially affect how we report our financial results.
Our internal controls may be ineffective.
We may not be able to attract and retain skilled people.
Loss of key employees may disrupt relationships with certain customers.
PART I

ITEM 1.BUSINESSBusiness
General
Associated Banc-Corp (individually referred to herein as the "Parent Company" and together with all of its subsidiaries and affiliates, collectively referred to herein as the "Corporation," "Associated," "we," "us," and "our") is a bank holding company registered pursuant to the Bank Holding Company Act of 1956, as amended (the "BHC Act").BHC Act. Our bank subsidiary, Associated Bank National Association ("Associated Bank" or the "Bank") traces its history back to the founding of the Bank of Neenah in 1861. We were incorporated in Wisconsin in 1964 and were inactive until 1969 when permission was received from the Board of Governors of the Federal Reserve System (the "Federal Reserve" or "FRB" ) to acquire three banks. At December 31, 2017,2020, we owned one nationally chartered commercial bank headquartered in Green Bay, Wisconsin, which serves local communities across the upper Midwest, one nationally chartered trust company headquartered in Wisconsin, and 1113 limited purpose banking and nonbanking subsidiaries either located in or conducting business primarily in our three-state footprint (Wisconsin, Illinois, and Minnesota) that are closely related or incidental to the business of banking or financial in nature. Measured by total assets reported at December 31, 2017,2020, we are the largest commercial bank holding company headquartered in Wisconsin and one of the top 50 publicly traded bank holding companies headquartered in the U.S.
On February 1, 2018, the Corporation acquired Bank Mutual Corporation ("Bank Mutual") pursuant to an Agreement and Plan of Merger, dated as of July 20, 2017 (the "Merger Agreement"), under which Bank Mutual merged with and into the Corporation. Under the terms of the Merger Agreement, Bank Mutual’s shareholders received 0.422 shares of Corporation common stock for each share of Bank Mutual’s common stock. The Corporation expects to issue approximately 19.6 million shares for a total deal value of approximately $485 million based on the closing sale price of a share of Associated common stock on January 31, 2018. We expect to merge Bank Mutual's banking subsidiary into Associated Bank in late June or July 2018.

Services
Through Associated Bank and various nonbanking subsidiaries, we provide a broad array of banking and nonbanking products and services to individuals and businesses through 213228 banking branches at December 31, 20172020, serving more than 100120 communities, primarily within our three state branch footprint. Our business is primarily relationship-driven and is organized into three reportable segments: Corporate and Commercial Specialty; Community, Consumer, and Business; and Risk Management and Shared Services.
See Note 21 Segment Reporting of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information concerning our reportable segments.
We are not dependent upon a single or a few customers, the loss of which would have a material adverse effect on us.
EmployeesHuman Capital Matters
We are very fortunate to have diverse, committed teams of approximately 4,100 colleagues who are capable, determined and empowered to drive our company forward. By strengthening our workforce and providing opportunities for all colleagues to
3


apply their talent and grow as professionals, we strive to foster pride in working for Associated and to be recognized as the employer of choice among Midwestern financial services firms. As a result of our efforts:
85% of our colleagues provided feedback through an annual workplace survey conducted by a third party on key topics related to the overall health and culture of the organization. Colleague engagement has continued to increase steadily since our first survey in 2015.
In 2020, 26% of colleagues advanced their careers at the Corporation through 745 internal promotions.
We focus on the whole person by offering wide-ranging healthcare programs, community volunteering opportunities, retirement plans, support for parents and families and more.
Approximately 53% of colleagues are enrolled in the Corporation’s well-being platform. In addition, approximately 3,800 colleagues and spouses participate in the Corporation’s confidential biometric screening, and nearly 400 colleagues (and over 500 total participants including family members) elect to receive free, annual vaccinations through employer-sponsored vaccine opportunities.
We believe our success begins and ends with people. For this reason, the establishment and nurturing of a culture where colleagues feel valued, respected and open to sharing ideas and perspectives is at the core of Associated Bank. This culture is anchored in the belief that an investment in the future of our colleagues is an investment in the future of our Corporation. Further, we feel a critical component to our success is our ability to recognize and value diversity and inclusion, both internally and in the communities we serve.
Our DE&I efforts focus on enhancing our workforce, strengthening our markets, and fostering a culture of belonging for our colleagues, customers and the communities we serve. These efforts are supported by members of the Corporation’s six Colleague Resource Groups (CRGs) who work to drive greater organizational awareness of and to address the unique needs of young professionals, women, veterans, LGBTQ+, people of color, and disability communities. As part of these efforts:

People of color represent 16%, protected veterans represent 2% and people with disabilities represent 12% of our workforce.
We continue to advance diversity representation at all levels across our organization. At December 31, 2017,year end, women or people of color represent 65% of all Assistant Vice President roles; women represent 32% of all Senior Vice President roles.
In addition, 38% of our Executive Committee and 29% of our Board of Directors are represented by women or people of color.
We continue to develop and implement programs to support DE&I; all colleagues participate in annual diversity, equity, and inclusion training; leaders have the opportunity for specialized training to understand the unique opportunities for hiring underrepresented groups.
To specifically support the LGBTQ+ community, we had 4,388 full-time equivalent employees. have recently added the option to include gender pronouns to email signatures and candidate applications and have reinstituted domestic partner benefits.
None of our employeescolleagues are represented by unions.
Competition
The financial services industry is highly competitive. We compete for loans, deposits, and financial services in all of our principal markets. We compete directly with other bank and nonbank institutions located within our markets, internet-based banks, out-of-market banks and bank holding companies that advertise or otherwise serve our markets, money market funds and other mutual funds, brokerage houses, and various other financial institutions. Additionally, we compete with insurance companies, leasing companies, regulated small loan companies, credit unions, governmental agencies and commercial entities offering financial services products, including nonbank lenders and so-called financial technology companies. Competition involves, among other things, efforts to retain current customers and to obtain new loans and deposits, the scope and typetypes of services offered, interest rates paid on deposits and charged on loans, as well as other aspects of banking. We also face direct competition from subsidiaries of bank holding companies that have far greater assets and resources than ours.
Supervision and Regulation
Overview
The Corporation and its banking and nonbanking subsidiaries are subject to extensive regulation and oversight both at the federal and state levels. The following is an overview of the statutory and regulatory framework that affects the business of the Corporation and our subsidiaries.
Bank Holding Company
4


BHC Act Requirements
As a registered bank holding company under the BHC Act, we are regulated, supervised, and examined by the Federal Reserve. In connection with applicable requirements, bank holding companies file periodic reports and other information with the Federal Reserve. The BHC Act also governs the activities that are permissible for bank holding companies and their affiliates and permits the Federal Reserve, in certain circumstances, to issue cease and desist orders and other enforcement actions against bank holding companies and their nonbanking affiliates to correct and curtail unsafe or unsound banking practices. Under the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act") and longstanding Federal Reserve policy, bank holding companies are required to act as a source of financial strength to each of their banking subsidiaries pursuant to which such holding company may be required to commit financial resources to support such subsidiaries in circumstances when, absent such requirements, they might not otherwise do so. The BHC Act further regulates holding company activities, including requirements and limitations relating to capital, transactions with officers, directors and affiliates, securities issuances, dividend payments, inter-affiliate liabilities, extensions of credit, and expansion through mergers and acquisitions.
The BHC Act allows certain qualifying bank holding companies that elect treatment as "financial“financial holding companies"companies” to engage in activities that are financial in nature and that explicitly include the underwriting and sale of insurance. The Parent Company thus far has not elected to be treated as a financial holding company. Bank holding companies that have not elected such treatment generally must limit their activities to banking activities and activities that are closely related to banking.
On January 30, 2020, the Federal Reserve finalized a rule that simplifies and increases transparency of its rules for determining when one company controls another company for purposes of the BHC Act. The rule became effective September 30, 2020. The rule has and will likely continue to have a meaningful impact on control determinations related to investments in banks and bank holding companies and investments by bank holding companies in nonbank companies.
Regulation of Associated Bank and Trust Company Subsidiaries
Associated Bank and our nationally chartered trust company subsidiary are regulated, supervised and examined by the Office of the Comptroller of the Currency (the "OCC").OCC. The OCC has primary supervisory and regulatory authority over the operations of Associated Bank and the Corporation’s national bank andCorporation's trust company subsidiaries.subsidiary. As part of this authority, the national bankAssociated Bank and our trust company subsidiaries are required to file periodic reports with the OCC and are subject to regulation, supervision and examination by the OCC. To support its supervisory function, the OCC has the authority to assess and charge fees on all national banks according to a set fee schedule. On December 1, 2020, due to increased operating efficiencies, the OCC announced that it will reduce the rates in all fee schedules by 3 percent for the 2021 calendar year, thus reducing the assessment fees that Associated Bank will pay in 2021. This reduction is an addition to the OCC's final rule passed on June 22, 2020, which reduced the assessments paid to the OCC on September 30, 2020 in response to the impact of the COVID-19 pandemic.
Associated Bank, our only subsidiary that accepts insured deposits, is also subject to examination by the Federal Deposit Insurance Corporation ("FDIC").FDIC. We are subject to the enforcement and rule-making authority of the Consumer Financial Protection

Bureau ("CFPB")CFPB regarding consumer financial products. The CFPB has the authority to create and enforce consumer protection rules and regulations and has the power to examine us for compliance with such rules and regulations. The CFPB also has the authority to prohibit "unfair,“unfair, deceptive or abusive"abusive” acts and practices. The CFPB has examination and enforcement authority over all banks with more than $10 billion in assets, such as Associated Bank. The Dodd-Frank Act weakens the federal preemption available for national banks and gives broader rights to state attorneys general to enforce certain federal consumer protection laws.
In 2017, both On May 24, 2018, the House of Representatives andPresident signed into law the Senate introduced legislation that would repealEconomic Growth Act, which repealed or modifymodified several important provisions of the Dodd-Frank Act. Among other things, the Economic Growth Act and significantly impact financial services regulation. Althoughraises the bills vary in content, certain key aspects include revisionstotal asset thresholds to rules related to mortgage loans, delayed implementation of rules related to the Home Mortgage Disclosure$250 billion for Dodd-Frank Act reform and simplification of certain Volcker Ruleannual company-run stress testing, leverage limits, liquidity requirements, and raising the thresholdresolution planning requirements for applying enhanced prudential standards to bank holding companies, subject to the ability of the Federal Reserve to apply such requirements to institutions with total consolidated assets equalof $100 billion or more to address financial stability risks or greater than $50safety and soundness concerns. On October 10, 2019, the OCC adopted a final rule implementing portions of the Economic Growth Act, which, among other things, raises the minimum threshold for national banks to conduct stress tests from $10 billion to those with total consolidated assets equal to or greater than $250 billion. As a result of the final rule, which was effective as of November 24, 2019, the Bank is no longer subject to Dodd-Frank Act stress testing requirements.

The Economic Growth Act also enacted several important changes in some technical compliance areas, for which the banking agencies have now issued certain corresponding guidance documents and/or proposed or final rules, including:
Prohibiting federal banking regulators from imposing higher capital standards on HVCRE exposures unless they are for ADC, and clarifying ADC status;
Requiring the federal banking agencies to amend the Liquidity Coverage Ratio Rule such that all qualifying investment-grade, liquid and readily-marketable municipal securities are treated as level 2B liquid assets, making them more attractive investment alternatives;
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Exempting from appraisal requirements certain transactions involving real property in rural areas and valued at less than $400,000; and
Directing the CFPB to provide guidance on the applicability of the TILA-RESPA Integrated Disclosure rule to mortgage assumption transactions and construction-to-permanent home loans, as well the extent to which lenders can rely on model disclosures that do not reflect recent regulatory changes.
Legislative and Regulatory Responses to the COVID-19 Pandemic
The COVID-19 pandemic is creating extensive disruptions to the global economy, to businesses, and to the lives of individuals throughout the world. There have been a number of regulatory actions intended to help mitigate the adverse economic impact of the COVID-19 pandemic on borrowers, including several mandates from the bank regulatory agencies, requiring financial institutions to work constructively with borrowers affected by the COVID-19 pandemic. In addition, the governors of many states in which we do business or in which our borrowers and loan collateral are located have issued temporary bans on evictions and foreclosures. The governor of Minnesota suspended landlords’ ability to file eviction actions, except in very limited circumstances, until the state-wide emergency declaration ends.Further, although Wisconsin’s ban on residential and commercial evictions has expired, Illinois has extended its ban on residential evictions through March 6, 2021. There continues to be mounting pressure on governors and localities to take further relief action.
On March 27, 2020, the CARES Act was signed into law. The CARES Act is a $2.2 trillion economic stimulus bill that was intended to provide relief in the wake of the COVID-19 pandemic. Several provisions within the CARES Act led to action from the bank regulatory agencies and there were also separate provisions within the legislation that directly impacted financial institutions. Section 4022 of the CARES Act allows, until the earlier of December 31, 2020 or the date the national emergency declared by the President terminates, borrowers with federally-backed one-to-four family mortgage loans experiencing a financial hardship due to the COVID-19 pandemic to request forbearance, regardless of delinquency status, for up to 360 days. Section 4022 also prohibited servicers of federally-backed mortgage loans from initiating foreclosures during the 60-day period beginning March 18, 2020. Further, on August 27, 2020, the FHFA announced that FNMA and FHLMC would extend their single-family moratorium on foreclosures and evictions through December 31, 2020. In addition, President Biden requested that the federal agencies discussed above continue to extend the moratorium on foreclosures on federally-guaranteed mortgages until at least March 31, 2021. In addition, under Section 4023 of the CARES Act, until the earlier of December 31, 2020 and the date the national emergency declared by the President terminates, borrowers with federally-backed multifamily mortgage loans whose payments were current as of February 1, 2020, but who have since experienced financial hardship due to COVID-19, may request a forbearance for up to 90 days. Borrowers receiving such forbearance may not evict or charge late fees to tenants for its duration. On December 23, 2020, the FHFA announced an extension of forbearance programs for qualifying multifamily properties through March 31, 2021. These regulatory and legislative actions may be expanded, extended and amended as the pandemic and its economic impact continue.
The bank regulatory agencies ensure that adequate flexibility will be given to financial institutions who work with borrowers affected by the COVID-19pandemic, and indicate that they will not criticize institutions who do so in a safe and sound manner. Further, the bank regulatory agencies have encouraged financial institutions to report accurate information to credit bureaus regarding relief provided to borrowers and have urged the importance of financial institutions to continue assisting those borrowers impacted by the COVID-19 pandemic. Also, on April 3, 2020, the bank regulatory agencies issued a joint policy statement to facilitate mortgage servicers’ ability to place consumers in short-term payment forbearance programs. This policy statement was followed by a final rule, on June 23, 2020, that makes it easier for consumers to transition out of financial hardship caused by the COVID-19 pandemic. The rule makes it clear that servicers do not violate Regulation X (which places restrictions and requirements upon lenders, mortgage brokers, or servicers of home loans related to consumers when they apply and receive mortgage loans) by offering certain COVID-19-related loss mitigation options based on an evaluation of limited application information collected from the borrower. Also, in an attempt to allow individuals and businesses to more quickly access real estate equity, on September 29, 2020, the bank regulatory agencies issued a rule that deferred appraisal and evaluation requirements after the closing of certain residential and CRE transactions through December 31, 2020. On January 20, 2021, upon the inauguration of President Biden, the new Administration issued an Executive Order extending the federal eviction moratorium issued through the Centers for Disease Control and Prevention––which was recently extended by Congress through January 31, 2021––through March 31, 2021. As part of the COVID-19 relief package proposed by the Administration, this eviction moratorium would be further extended through September 30, 2021 if adopted as proposed.
Further, on December 27, 2020, the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 was signed into law, which also contains provisions that could directly impact financial institutions. The act directs financial regulators to support community development financial institutions and minority depository institutions and directs Congress to re-appropriate $429 billion in unobligated CARES Act funds.
The PPP, originally established under the CARES Act and extended under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021, authorizes financial institutions to make federally-guaranteed loans to qualifying small businesses
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and non-profit organizations. These loans carry an interest rate of 1% per annum and a maturity of 2 years for loans originated prior to June 5, 2020 and 5 years for loans originated on or after June 5, 2020. The PPP provides that such loans may be forgiven if the borrowers meet certain requirements with respect to maintaining employee headcount and payroll and the use of the loan proceeds after the loan is originated. The initial phase of the PPP, after being extended multiple times by Congress, expired on August 8, 2020. However, on January 11, 2021, the SBA reopened the PPP for First Draw PPP loans to small business and non-profit organizations that did not receive a loan through the initial PPP phase. Further, on January 13, 2021, the SBA reopened the PPP for Second Draw PPP loans to small businesses and non-profit organizations that did receive a loan through the initial PPP phase. At least $25 billion has been set aside for Second Draw PPP loans to eligible borrowers with a maximum of 10 employees or for loans of $250,000 or less to eligible borrowers in low or moderate income neighborhoods. Generally speaking, businesses with more than 300 employees and/or less than a 25 percent reduction in gross receipts between comparable quarters in 2019 and 2020 are not eligible for Second Draw PPP loans. Further, maximum loan amounts have been increased for accommodation and food service businesses.
Also, the Federal Reserve, in cooperation with the Department of the Treasury, has established many financing and liquidity programs. The MSLP is intended to keep credit flowing to small and mid-sized businesses that were in sound financial condition before the coronavirus pandemic but now need financing to maintain operations. The PPPLF supplies liquidity to PPP participating financial institutions through term financing backed by PPP loans and the MMLF is intended to assist money market funds in meeting demands for redemptions by households and other investors, enhancing overall market functioning and credit provision to the broader economy.
Further, the federal bank regulatory agencies issued several interim final rules throughout the course of 2020 to neutralize the regulatory capital and liquidity effects for banks that participate in the Federal Reserve liquidity facilities. The interim final rule issued on April 9, 2020, clarifies that a zero percent risk weight applies to loans covered by the PPP for capital purposes and the interim final rule issued on May 15, 2020, permits depository institutions to choose to exclude U.S. Treasury securities and deposits at Federal Reserve Banks from the calculation of the supplementary leverage ratio. These interim final rules were finalized on September 29, 2020.
Banking Acquisitions
We are required to obtain prior Federal Reserve approval before acquiring more than 5% of the voting shares, or substantially all of the assets, of a bank holding company, bank or savings association. In addition, the prior approval of the OCC is required for a national bank to merge with another bank or purchase the assets or assume the deposits of another bank. In determining whether to approve a proposed bank acquisition, federal bank regulators will consider, among other factors, the effect of the acquisition on competition, the public benefits expected to be received from the acquisition, the projected capital ratios and levels on a post-acquisition basis, and the acquiring institution’s record of addressing the credit needs of the communities it serves, including the needs of low and moderate income neighborhoods, consistent with the safe and sound operation of the bank, under the Community Reinvestment Act.CRA. See the Risk Factors section for a more extensive discussion of this topic.
Banking Subsidiary Dividends
The Parent Company is a legal entity separate and distinct from its bankingthe Bank and other nonbanking subsidiaries. A substantial portion of our revenuecash flow comes from dividends paid to us by Associated Bank. The OCC’s prior approval of the payment of dividends by Associated Bank to the Parent Company is required only if the total of all dividends declared by the Bank in any calendar year exceeds the sum of the Bank’s retained net income for that year and its retained net income for the preceding two calendar years, less any required transfers to surplus. Federal law also prohibits national banks from paying dividends that would be greater than the bank’s undivided profits after deducting statutory bad debt in excess of the bank’s allowance for loan losses. In addition, under the Federal Deposit Insurance Corporation Improvement Act ("FDICIA"),FDICIA, an insured depository institution, such as the Bank, is prohibited from making capital distributions, including the payment of dividends, if, after making such distribution, the institution would become "undercapitalized"“undercapitalized” (as such term is used in the FDICIA).
Holding Company Dividends
In addition, we and our banking subsidiarythe Bank are subject to various general regulatory policies and requirements relating to the payment of dividends, including requirements to maintain adequate capital above regulatory minimums. The appropriate federal regulatory authority is authorized to determine under certain circumstances relating to the financial condition of a bank or bank holding company that the payment of dividends would be an unsafe or unsound practice and to prohibit payment thereof. Under the Dodd-Frank Act and the requirements of the FRB, the Parent Company, as a bank holding company, is required to serve as a source of financial strength to the Bank and to commit resources to support the Bank. In addition, consistent with its "source“source of strength"strength” policy, the FRB has stated that, as a matter of prudent banking, a bank holding company should not maintain a level of cash dividends to its shareholders that places undue pressure on the capital of its bank subsidiaries, or that can be funded only through additional borrowings or other arrangements that may undermine the bank holding company’s ability to serve as a
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source of strength. The appropriate federal regulatory authorities have indicated that paying dividends that deplete a bank’s capital base to an inadequate level would be an unsafe and unsound banking practice and that banking organizations should generally pay dividends only out of current operating earnings.
Capital and Stress Testing Requirements
Capital Requirements
We are subject to various regulatory capital requirements both at the Parent Company and at the Bank level administered by the Federal Reserve and the OCC, respectively. Failure to meet minimum capital requirements could result in certain mandatory and possible additional discretionary actions by regulators that, if undertaken, could have an adverse material effect on our financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action (described below), we must meet specific capital guidelines that involve quantitative measures of our assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting policies. Our capital amounts and classification are also subject

to judgments by the regulators regarding qualitative components, risk weightings, and other factors. We have consistently maintained regulatory capital ratios at or above the well capitalized standards.
In July 2013, the Federal Reserve and the OCC issued final rules establishing a new comprehensive capital framework for U.S. banking organizations. These rules implemented certain provisions of the Dodd-Frank Act and a separate international framework established by the Basel Committee on Banking Supervision for the regulation of capital and liquidity, generally referred to as "Basel III." The final rules seek to strengthen the components of regulatory capital, increase risk-based capital requirements, and make selected changes to the calculation of risk-weighted assets. The final rules, among other things:
revise minimum capital requirements and adjust prompt corrective action thresholds;
revise the components of regulatory capital and create a new capital measure called "Common“Common Equity Tier 1," which must constitute at least 4.5% of risk-weighted assets;
specify that Tier 1 capital consists only of Common EquityCET1 and certain “Additional Tier 1 and certain "Additional Tier 1 Capital"Capital” instruments meeting specified requirements;
apply most deductions / deductions/adjustments to regulatory capital measures to Common Equity Tier 1CET1 and not to other components of capital, potentially requiring higher levels of Common Equity Tier 1CET1 in order to meet minimum ratio requirements;
increase the minimum Tier 1 capital ratio requirement from 4% to 6%;
retain the existing risk-based capital treatment for 1-4 family residential mortgage exposures;
permit most banking organizations, including the Parent Company, to retain, through a one-time permanent election, the existing capital treatment for accumulated other comprehensive income;
implement a new capital conservation buffer of Common Equity Tier 1CET1 capital equal to 2.5% of risk-weighted assets, which will beis in addition to the 4.5% Common Equity Tier 1CET1 capital ratio and be phased in over a three year period beginning January 1, 2016. This buffer is generally required to make capital distributions and pay executive bonuses;
increase capital requirements for past due loans, high volatility commercial real estateHVCRE exposures, and certain short-term loan commitments;
require the deduction of mortgage servicing assetsMSAs and deferred tax assetsDTAs that exceed 10% of Common Equity Tier 1CET1 capital in each category and 15% of Common Equity Tier 1CET1 capital in the aggregate; and
remove references to credit ratings consistent with the Dodd-Frank Act and establish due diligence requirements for securitization exposures.
Under the final rules, compliance was required beginning January 1, 2015 for most banking organizations, including the Parent Company and Associated Bank, subject to a transition period for several aspects of the final rules, including the new minimum capital ratio requirements, the capital conservation buffer, and the regulatory capital adjustments and deductions. Requirements to maintain higher levels of capital could adversely impact our return on equity. In November 2017, the federal banking agencies adopted a final rule to extend the regulatory capital treatment applicable during 2017 under the capital rules for certain items, including regulatory capital deductions, risk weights, and certain minority interest limitations. The relief provided under the final rule applies to banking organizations that are not subject to the capital rules’rule's advanced approaches, such as the Corporation. Specifically, the final rule extends the current2017 regulatory capital treatment of mortgage servicing assets, deferred tax assetsMSAs and DTAs arising from temporary differences that could not be realized through net operating loss carrybacks, significant investments in the capital of unconsolidated financial institutions in the form of common stock, non-significant investments in the capital of unconsolidated financial institutions, significant investments in the capital of unconsolidated financial institutions that are not in the form of common stock, and common equity tier 1CET1 minority interest, tier 1 minority interest, and total capital minority interest exceeding the capital rules’ minority interest limitations. We believe we will continue to exceed all capital requirements necessary to be deemed "well-capitalized" for all regulatory purposes under these new rules on a fully phased-in basis. For further detail on capital and capital ratios see discussion under Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, and Liquidity and Capital sections, and under Part II, Item 8, Financial Statements and Supplementary Data, Note 19 Regulatory Matters of the notes to consolidated financial statements.
In October 2017,July 2019, the federal banking agencies issued a noticefinal rule simplifying aspects of proposed rulemaking on simplifications to the final rules, a majoritycapital rule, the key elements of which would apply solely to banking organizations that are not subject to the advanced approaches capital rule. Under the proposed rulemaking, non-advancedfinal rule, banking
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organizations which are not subject to the advanced approaches banking organizations,capital rule, such as the Corporation, would apply awill be subject to simpler regulatory capital treatmentrequirements for mortgage servicing assets ("MSAs");MSAs, certain deferred tax assets ("DTAs")DTAs arising from temporary

differences; differences, and investments in the capital of unconsolidated financial institutions; andinstitutions, compared to those currently applied. The final rule also simplifies the calculation for the amount of capital issued by a consolidated subsidiary of a banking organization and held by third parties.parties (sometimes referred to as a minority interest) that is includable in regulatory capital.

Specifically, the proposed rulemaking would eliminate:final rule eliminates: (i) the capital rule’s 10 percent common equity tierCET 1 capital deduction threshold that applies individually to MSAs, temporary difference DTAs, and significant investments in the capital of unconsolidated financial institutions in the form of common stock; (ii) the aggregate 15 percent common equity tier 1CET1 capital deduction threshold that subsequently applies on a collective basis across such items; (iii) the 10 percent common equity tier 1CET1 capital deduction threshold for non-significant investments in the capital of unconsolidated financial institutions; and (iv) the deduction treatment for significant investments in the capital of unconsolidated financial institutions not in the form of common stock. The capital rule wouldwill no longer have distinct treatments for significant and non-significant investments in the capital of unconsolidated financial institutions, but instead wouldwill require that non-advanced approaches banking organizations not subject to the advanced approaches capital rule deduct from common equity tier 1CET1 capital any amount of MSAs, temporary difference DTAs, and investments in the capital of unconsolidated financial institutions that individually exceeds 25 percent of common equity tier 1CET1 capital. The proposed rulemaking also includes revisionsfinal rule will be effective on April 1, 2020, and supersedes the transition rule the federal banking agencies adopted in 2017 to allow banking organizations not subject to the advanced approaches capital rule to continue to apply the transition treatment in effect in 2017.

In December 2019, the federal banking agencies issued a final rule on the capital treatment of certain acquisition, development, or constructionHVCRE exposures that are designed to address comments regardingwhich brought the currentregulatory definition of high volatility commercial real estateHVCRE exposure in line with the statutory definition of HVCRE ADC in the Economic Growth Act. The final rule also clarifies the capital treatment for loans that finance the development of land under the revised HVCRE exposure definition and establishes the requirements for certain exclusions from HVCRE exposures capital rule’s standardized approach. Iftreatment.
We believe we will continue to exceed all capital requirements necessary to be deemed “well-capitalized” for all regulatory purposes under these are adopted as proposed, we anticipatenew rules on a positive impactfully phased-in basis. For further detail on our capital ratios.and capital ratios see discussion under the Liquidity and Capital sections under Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, and under Part II, Item 8, Financial Statements and Supplementary Data, Note 19 Regulatory Matters of the notes to consolidated financial statements.
In December 2017, the Basel Committee on Banking Supervision published the last version of the Basel III accord, generally referred to as "Basel“Basel IV." The Basel Committee stated that a key objective of the revisions incorporated into the framework is to reduce excessive variability of risk-weighted assets, ("RWA"), which will be accomplished by enhancing the robustness and risk sensitivity of the standardized approaches for credit risk and operational risk, whichrisk. This will facilitate the comparability of banks’ capital ratios;ratios, constraining the use of internally modeled approaches;approaches, and complementing the risk-weighted capital ratio with a finalized leverage ratio and a revised and robust capital floor. Leadership of the Federal Reserve, OCC, and FDIC, who are tasked with implementing Basel IV, supported the revisions. AlthoughUnder the current U.S. capital rules, operational risk capital requirements and a capital floor apply only to advanced approaches institutions, and not to the Corporation. The impact of Basel IV on us will depend on the manner in which it is uncertainimplemented by the federal bank regulators.
Current Expected Credit Loss Treatment
In June 2016, the FASB issued an accounting standard update, “Financial Instruments-Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments,” which replaces the current “incurred loss” model for recognizing credit losses with an “expected loss” model referred to as the CECL model. Under the CECL model, we are required to present certain financial assets carried at this time, we anticipate some, if not all,amortized cost, such as loans held for investment and HTM debt securities, at the net amount expected to be collected. The measurement of expected credit losses is to be based on information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the Basel IV accord may be incorporated intoreported amount. On December 21, 2018, the federal banking agencies approved a final rule modifying their regulatory capital requirements framework applicablerules and providing an option to phase in over a period of three years the day-one regulatory capital effects of the CECL model. The final rule also revises the agencies’ other rules to reflect the update to the Corporation.accounting standards. The final rule took effect April 1, 2019. However, on August 26, 2020, the federal bank regulatory agencies issued a final rule that allows institutions that adopted the CECL accounting standard in 2020 the option to mitigate the estimated capital effects of CECL for two years, followed by a three-year transition period. Taken together, these measures offer institutions a transition period of up to five years. The Corporation has elected to utilize the 2020 Capital Transition Relief as permitted under applicable regulations.
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On May 8, 2020, four federal banking agencies issued an interagency policy statement on the new CECL methodology. The policy statement harmonizes the agencies' policies on ACL with the FASB's new accounting standards. Specifically, the statement (1) updates concepts and practices from prior policy statements issued in December 2006 and July 2001 and specifies which prior guidance documents are no longer relevant; (2) describes the appropriate CECL methodology, in light of Topic 326, for determining ACLs on financial assets measured at amortized cost, net investments in leases, and certain off-balance sheet credit exposures; and (3) describes how to estimate an ACL for an impaired AFS debt security in line with Topic 326. The proposed policy statement is effective at the time that each institution adopts the new standards required by the FASB.
Capital Planning and Stress Testing Requirements
We areAs part of the regulatory relief provided by the Economic Growth Act, the asset threshold requiring insured depository institutions to conduct and report to their primary federal bank regulators annual company-run stress tests was raised from $10 billion to $250 billion in total consolidated assets and the requirement was made “periodic” rather than annual. Upon enactment, the Economic Growth Act also provided that bank holding companies under $100 billion in assets were no longer subject to stress testing requirements. The amended regulations also provide the rules implementing the company-run stress test requirements mandated by the Dodd-Frank Act for U.S.Federal Reserve with discretion to subject bank holding companies with total consolidated assets of $10 billion to $50 billion. Under the rules, we are required to conduct annual company-run stress tests using different scenarios (baseline, adverse and severely adverse) provided annually by the Federal Reserve and the OCC, the primary federal regulator for the Bank. The stress test is designed to assess the potential impact of different scenarios on earnings, losses and capital over a set time period, with consideration given to certain factors, including the organization’s condition, risks, exposures, strategies and activities. The banking agencies have issued guidance on stress testing for banking organizations with more than $10$100 billion in total consolidated assets. Thisassets to enhanced supervision. In addition, Section 214 of the Economic Growth Act and its implementing regulation prohibit the federal banking agencies from requiring the Bank to assign a heightened risk weight to certain HVCRE ADC loans as previously required under the Basel III Capital Rules. Notwithstanding these regulatory amendments, the federal banking agencies indicated through interagency guidance outlines four "high-level" principles forthat the capital planning and risk management practices of institutions with total assets less than $100 billion would continue to be reviewed through the regular supervisory process. Although the Corporation will continue to monitor and stress test its capital consistent with the safety and soundness expectations of the federal regulators, the Corporation will no longer publish stress testing practices that regulators expect banking organizations to include in their stress testing framework. In particular, the stress testing framework should (i) include activities and exercises that are tailored to and sufficiently capture the banking organization’s exposures, activities and risks, (ii) employ multiple conceptually sound stress testing activities and approaches, (iii) be forward-looking and flexible, and (iv) be clear, actionable, well-supported, and used in the decision-making process.
Banking organizations with total consolidated assets of $10 billion to $50 billion are required to report the results as a result of the stress test by July 31 of each year, using data as of December 31 of the preceding year,legislative and subsequently publish a summary of the results between October 15 and October 31. We timely submitted our stress test report to the OCC and Federal Reserve before its required due date of July 31, 2017, and a summary of the results was publicly disclosed on October 19, 2017, as required by the final rules. We anticipate that our pro forma capital ratios, as reflected in the stress test calculations under the required stress test scenarios, will be an important factor considered by the Federal Reserve in evaluating whether proposed payments of dividends or stock repurchases are consistent with its prudential expectations. Requirements to maintain higher levels of capital or liquidity to address potential adverse stress scenarios could adversely impact our net income and our return on equity.regulatory amendments.
Enforcement Powers of the Federal Banking Agencies; Prompt Corrective Action
The Federal Reserve, the OCC, and the CFPB have extensive supervisory authority over their regulated institutions, including, among other things, the power to compel higher reserves, the ability to assess civil money penalties, the ability to issue cease-and-desist or removal orders and the ability to initiate injunctive actions. In general, these enforcement actions may be initiated for violations of laws and regulations or for unsafe or unsound banking practices. Other actions or inactions by the Parent Company may provide the basis for enforcement action, including misleading or untimely reports.
Federal banking regulators are authorized and, under certain circumstances, required to take certain actions against banks that fail to meet their capital requirements. The federal banking agencies have additional enforcement authority with respect to undercapitalized depository institutions.

"Well capitalized"capitalized” institutions may generally operate without supervisory restriction. "Adequately capitalized"“Adequately capitalized” institutions cannot normally pay dividends or make any capital contributions that would leave them undercapitalized; they cannot pay a management fee to a controlling person if, after paying the fee, they would be undercapitalized; and they cannot accept, renew or roll over any brokered deposit unless the bank has applied for and been granted a waiver by the FDIC.
We note that the Economic Growth Act provides that reciprocal deposits are not treated as brokered deposits in the case of a “well capitalized” institution that received an “outstanding” or a “good” rating on its most recent examination to the extent the amount of such deposits does not exceed the lesser of $5 billion or 20% of the bank’s total liabilities.
The federal banking agencies are required to take action to restrict the activities of an "undercapitalized," "significantly“undercapitalized,” “significantly undercapitalized," or "critically undercapitalized"“critically undercapitalized” insured depository institution. Any such bank must submit a capital restoration plan that is guaranteed by the parent holding company. Until such plan is approved, it may not increase its assets, acquire another institution, establish a branch or engage in any new activities, and generally may not make capital distributions. In certain situations, a federal banking agency may reclassify a well-capitalized institution as adequately capitalized and may require an adequately capitalized or undercapitalized institution to comply with supervisory actions as if the institution were in the next lower category.
Institutions must file a capital restoration plan with the OCC within 45 days of the date it receives a notice from the OCC that it is "undercapitalized," "significantly“undercapitalized,” “significantly undercapitalized," or "critically“critically undercapitalized." Compliance with a capital restoration plan must be guaranteed by a parent holding company. In addition, the OCC is permitted to take any one of a number of discretionary supervisory actions, including but not limited to the issuance of a capital directive and the replacement of senior executive officers and directors.
Finally, bank regulatory agencies have the ability to impose higher than normal capital requirements known as individual minimum capital requirements for institutions with a high-risk profile.
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At December 31, 2017,2020, the Bank satisfied the capital requirements necessary to be deemed "well“well capitalized." In the event of a change to this status, the imposition of any of the measures described above could have a material adverse effect on the Corporation and on its profitability and operations. The Corporation’s shareholders do not have preemptive rights and, therefore, if the Corporation is directed by the OCC or the FDIC to issue additional shares of common stock, such issuance may result in dilution in shareholders’ percentage of ownership of the Corporation.
Deposit Insurance Premiums
Associated Bank is a member of the FDIC and pays an insurance premium to the FDIC based upon its assessment rates on a quarterly basis. Deposits are insured up to applicable limits by the FDIC and such insurance is backed by the full faith and credit of the United States Government.
Under the Dodd-Frank Act, a permanent increase in deposit insurance was authorized to $250,000 per depositor, per insured depository institution for each account ownership category.
The Dodd-Frank Act also set a newthe minimum Deposit Insurance Fund ("DIF")DIF reserve ratio at 1.35% of estimated insured deposits. The FDIC iswas required to attain this ratio by September 30, 2020. The Dodd-Frank Act also required the FDIC to define the deposit insurance assessment base for an insured depository institution as an amount equal to the institution’s average consolidated total assets during the assessment period minus average tangible equity. The assessment rate schedule for larger institutions like Associated Bank (i.e., institutions with at least $10 billion in assets) differentiates between such large institutions by use of a "scorecard"“scorecard” that combines an institution’s CAMELS ratings with certain forward-looking financial information to measure the risk to the DIF. Pursuant to this "scorecard"“scorecard” method, two scores (a performance score and a loss severity score) will be combined and converted to an initial base assessment rate. The performance score measures an institution’s financial performance and ability to withstand stress. The loss severity score measures the relative magnitude of potential losses to the DIF in the event of the institution’s failure. Total scores are converted pursuant to a predetermined formula into an initial base assessment rate. Assessment rates range from 2.5 basis pointsbp to 45 basis points ("bp")bp for large institutions. Premiums for Associated Bank are now calculated based upon the average balance of total assets minus average tangible equity as of the close of business for each day during the calendar quarter.
On June 22, 2020, the FDIC issued a final rule that mitigates the deposit insurance assessment effects of participating in the PPP, the PPPLF and MMLF. Pursuant to the final rule, the FDIC will generally remove the effect of PPP lending in calculating an institutions deposit insurance assessment. The final rule also provides an offset to an institution's total assessment amount for the increase in its assessment base attributable to participation in the PPP and MMLF. Further, on October 20, 2020, the FDIC issued a final rule to allow institutions that experienced temporary growth, from participation in the PPPLF and/or MMLF, to determine whether they are subject to the requirements of Part 363 of the FDIC's regulations (which imposes annual audit and reporting requirements on IDIs with $500 million or more in consolidated total assets) for fiscal years ending in 2021 based on the consolidated assets of December 31, 2019.
The FDIC has the flexibility to adopt actual rates that are higher or lower than the total base assessment rates adopted without notice and comment, if certain conditions are met.
On September 30, 2018, the DIF reserve ratio reached 1.36 percent, exceeding the statutorily required minimum reserve ratio of 1.35 percent ahead of the September 30, 2020 deadline required under the Dodd-Frank Act. FDIC regulations provide that, upon reaching the minimum, surcharges on insured depository institutions with total consolidated assets of $10 billion or more will cease. The last quarterly surcharge was reflected in the Bank’s December 2018 assessment invoice, which covered the assessment period from July 1, 2018 through September 30, 2018. The Bank's assessment invoices have not included a quarterly surcharge since that time.
Assessment rates, which declined for all banks when the reserve ratio first surpassed 1.15 percent in the third quarter of 2016, are expected to remain unchanged. Assessment rates are scheduled to decrease when the reserve ratio exceeds 2 percent.
DIF-insured institutions pay a Financing Corporation ("FICO")FICO assessment in order to fund the interest on bonds issued in the 1980s in connection with the failures in the thrift industry. The FICO assessment was computed on assets as required by the Dodd-Frank Act. These assessments will continuecontinued until the bonds maturematured in September 2019. The Corporation’s combined assessment rate for FDIC and FICO assessments was approximately 96 bp for 2017.2020.
The FDIC is authorized to conduct examinations of and require reporting by FDIC-insured institutions. It is also authorized to terminate a depository bank’s deposit insurance upon a finding by the FDIC that the bank’s financial condition is unsafe or unsound or that the institution has engaged in unsafe or unsound practices or has violated any applicable rule, regulation, order or condition

enacted or imposed by the bank’s regulatory agency. The termination of deposit insurance for our national bank subsidiary would have a material adverse effect on our earnings, operations and financial condition.
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Historically, deposit insurance premiums we have paid to the FDIC have been deductible for federal income tax purposes; however, the Tax Cuts and Jobs Act of 2017 ("the Tax Act") disallows the deduction of such premium payments for banking organizations with total consolidated assets of $50 billion or more. For banks with less than $50 billion in total consolidated assets, such as ours, the premium deduction is phased out based on the proportion of a bank’s assets exceeding $10 billion. Based
On December 15, 2020, the FDIC issued a final rule on our projectionsbrokered deposits. The rule aims to clarify and modernize the FDIC's existing regulatory framework for 2018, we anticipatebrokered deposits. Notable aspects of the after-tax costrule include (1) the establishment of our deposit insurance premium paymentsbright-line standards for determining whether an entity meets the statutory definition of "deposit broker"; (2) the identification of a number of business relationships ("designated exceptions") to increase by $10-$12 million.which the "primary purpose" exception is automatically applicable; (3) the establishment of a "transparent" application process for entities that seek a "primary purpose" exception, but do not qualify as a "designated exception"; and (4) the clarification that third parties that have an exclusive deposit-placement arrangement with only one IDI are not considered a "deposit broker."
Standards for Safety and Soundness
The federal banking agencies have adopted the Interagency Guidelines for Establishing Standards for Safety and Soundness (the "Guidelines"“Guidelines”). The Guidelines establish certain safety and soundness standards for all depository institutions. The operational and managerial standards in the Guidelines relate to the following: (1) internal controls and information systems; (2) internal audit systems; (3) loan documentation; (4) credit underwriting; (5) interest rate exposure; (6) asset growth; (7) compensation, fees and benefits; (8) asset quality; and (9) earnings. Rather than providing specific rules, the Guidelines set forth basic compliance considerations and guidance with respect to a depository institution. Failure to meet the standards in the Guidelines, however, could result in a request by the OCC to one of the nationally chartered banks to provide a written compliance plan to demonstrate its efforts to come into compliance with such Guidelines. Failure to provide a plan or to implement a provided plan requires the appropriate federal banking agency to issue an order to the institution requiring compliance.
Transactions with Affiliates and Insiders
Transactions between our national banking subsidiary and its related parties or any affiliate are governed by Sections 23A and 23B of the Federal Reserve Act. An affiliate is any company or entity, which controls, is controlled by or is under common control with the bank. In a holding company context, at a minimum, the parent holding company of a national bank, and any companies that are controlled by such parent holding company, are affiliates of the bank. Generally, Sections 23A and 23B (i) limit the extent to which an institution or its subsidiaries may engage in "covered transactions"“covered transactions” with any one affiliate to an amount equal to 10% of such institution’s capital stock and surplus, and contain an aggregate limit on all such transactions with all affiliates to an amount equal to 20% of such capital stock and surplus, and (ii) require that all such transactions be on terms substantially the same, or at least as favorable, to the institution or subsidiary as those provided to a nonaffiliate. The term "covered transaction"“covered transaction” includes the making of loans, purchase of assets, issuance of a guarantee and similar types of transactions. Certain types of covered transactions must be collateralized according to a schedule set forth in the statute based on the type of collateral.
Certain transactions with our directors, officers or controlling persons are also subject to conflicts of interest regulations. Among other things, these regulations require that loans to such persons and their related interests be made on terms substantially the same as for loans to unaffiliated individuals and must not create an abnormal risk of repayment or other unfavorable features for the financial institution. See Note 4 Loans of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information on loans to related parties.
Community Reinvestment Act Requirements
Our national bank subsidiary, Associated Bank is subject to periodic Community Reinvestment Act ("CRA")CRA reviews by the OCC. The CRA does not establish specific lending requirements or programs for financial institutions and does not limit the ability of such institutions to develop products and services believed best-suited for a particular community. An institution’s CRA assessment may be used by its regulators in their evaluation of certain applications, including a merger, acquisition or the establishment of a branch office. An unsatisfactory rating may be used as the basis for denial of such an application. The Bank received a "Satisfactory"“Satisfactory” CRA rating in its most recent evaluation.
On June 5, 2020, the OCC issued a final rule to modernize the agency's regulations under the CRA. The rule (1) clarifies which activities qualify for CRA credit and (2) requires banks to identify an additional assessment area based on where they receive a significant portion of their domestic retail products, thus creating two assessment areas: a deposit-based assessment area and a facility-based assessment area. Further, on November 24, 2020, the OCC issued a proposed rule to establish the agency's proposed approach to determine the CRA evaluation measure benchmarks, retail lending distribution test thresholds, and community development minimums under the general performance standards set forth in the June 2020 final rule.
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Privacy, Data Protection, and Cybersecurity
We are subject to a number of U.S. federal, state, local and foreign laws and regulations relating to consumer privacy and data protection. Under privacy protection provisions of the Gramm-Leach-Bliley Act of 1999 and its implementing regulations and guidance, we are limited in our ability to disclose non-public information about consumers to nonaffiliated third parties. Financial institutions, such as the Bank, are required by statute and regulation to disclose their privacy policies to consumers and, in some circumstances, allow consumers to prevent disclosure of certain personal information to a nonaffiliated third party. In addition, such financial institutions must appropriately safeguard its customers’ nonpublic, personal information.

In many jurisdictions, including every U.S. state, consumers must be notified in the event of a data breach. The changing privacy laws in the United States, Europe and elsewhere, including the California Consumer Privacy Act, which became effective in January 2020, create new individual privacy rights and impose increased obligations on companies handling personal data. In addition, multiple states, Congress and regulators outside the United States are considering similar laws or regulations which could create new individual privacy rights and impose increased obligations on companies handling personal data. For example, on December 18, 2020, the federal financial regulatory agencies announced a proposal that would require supervised banking organizations to promptly notify their primary federal regulator in the event of a computer security incident. If adopted without substantial change, the proposed rule would require banking organizations to notify their primary federal regulator promptly, and not later than 36 hours after, the discovery of such incidents, termed "computer-security incidents" that are "notification incidents."

Federal banking agencies, including the OCC, have adopted guidelines for establishing information security standards and cybersecurity programs for implementing safeguards under the supervision of the board of directors. These guidelines, along with related regulatory materials, increasingly focus on risk management and processes related to information technology and the use of third parties in the provision of financial services. In October 2016, the federal banking agencies issued an advance notice of proposed rulemaking on enhanced cybersecurity risk-management and resilience standards that would apply to large and interconnected banking organizations and to services provided by third parties to these firms. These enhanced standards would apply only to depository institutions and depository institution holding companies with total consolidated assets of $50 billion or more, which would not currently include the Corporation.


Privacy
Under privacy protection provisions of the Gramm-Leach-Bliley Act of 1999, we are limited in our ability to disclose non-public information about consumers to nonaffiliated third parties. Financial institutions, such as our national bank subsidiary, are required by statuteRecent cyberattacks against banks and regulation to disclose their privacy policies to consumers and, in some circumstances, allow consumers to prevent disclosure of certain personal information to a nonaffiliated third party. In addition, suchother financial institutions must appropriately safeguard its customers’that resulted in unauthorized access to confidential customer information have prompted the federal banking regulators to issue extensive guidance on cybersecurity. Among other things, financial institutions are expected to design multiple layers of security controls to establish lines of defense and ensure that their risk management processes address the risks posed by compromised customer credentials, including security measures to authenticate customers accessing internet-based services. A financial institution also should have a robust business continuity program to recover from a cyberattack and procedures for monitoring the security of third-party service providers that may have access to nonpublic personal information.data at the institution. During 2020, the Corporation did not discover any material cybersecurity incidents.
Bank Secrecy Act / Anti-Money Laundering
The Bank Secrecy Act ("BSA"),BSA, which is intended to require financial institutions to develop policies, procedures, and practices to prevent and deter money laundering, mandates that every national bank have a written, board-approved program that is reasonably designed to assure and monitor compliance with the BSA. The program must, at a minimum: (1) provide for a system of internal controls to assure ongoing compliance; (2) provide for independent testing for compliance; (3) designate an individual responsible for coordinating and monitoring day-to-day compliance; and (4) provide training for appropriate personnel. In addition, national banks are required to adopt a customer identification program as part of its BSA compliance program. National banks are also required to file Suspicious Activity ReportsSARs when they detect certain known or suspected violations of federal law or suspicious transactions related to a money laundering activity or a violation of the BSA. In May 2016, the regulations implementing the BSA were amended, effective May 2018, to explicitly include risk-based procedures for conducting ongoing customer due diligence to includeand procedures for understanding the nature and purpose of customer relationships for the purpose of developing a customer risk profile. In addition, FinCEN recently promulgated new customer due diligence and customer identification rules that require banks mustto identify and verify the identity of the beneficial owners of all legal entity customers (other than those that are excluded) at the time a new account is opened (other than accounts that are exempted). The Bank must comply with these amendments and new requirements by, which rules became effective on May 11, 2018.
In addition to complying with the BSA, the Bank is subject to the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (the "Patriot Act").Patriot Act. The Patriot Act is designed to deny terrorists and criminals the ability to obtain access to the United States’ financial system and has significant implications for depository institutions, brokers, dealers, and other businesses involved in the transfer of money. The Patriot Act mandates that financial service companies implement additional policies and procedures and take heightened measures designed to address any or all of the following matters: customer identification programs, money laundering, terrorist financing, identifying and reporting suspicious activities and currency transactions, currency crimes, and cooperation between financial institutions and law enforcement authorities.
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On December 3, 2019, three federal banking agencies and FinCEN issued a joint statement clarifying the compliance procedures and reporting requirements that banks must file for customers engaged in the growth or cultivation of hemp, including a clear statement that banks need not file a SAR on customers engaged in the growth or cultivation of hemp in accordance with applicable laws and regulations. This statement does not apply to cannabis-related business; thus, the statement only pertains to customers who are lawfully growing or cultivating hemp and are not otherwise engaged in unlawful or suspicious activity.
Further, on January 1, 2021, Congress passed the National Defense Authorization Act, which enacted the most significant overhaul of the BSA and related anti-money laundering laws since the Patriot Act. Notable amendments include (1) significant changes to the collection of beneficial ownership information and the establishment of a beneficial ownership registry, which requires corporate entities (generally, any corporation, LLC, or other similar entity with 20 or fewer employees and annual gross income of $5 million or less) to report beneficial ownership information to FinCEN (which will be maintained by FinCEN and made available upon request to financial institutions); (2) enhanced whistleblower provisions, which provide that one or more whistleblowers who voluntarily provide original information leading to the successful enforcement of violations of the AML laws in any judicial or administrative action brought by the Secretary of the Treasury or the Attorney General resulting in monetary sanctions exceeding $1 million (including disgorgement and interest but excluding forfeiture, restitution, or compensation to victims) will receive not more than 30 percent of the monetary sanctions collected and will receive increased protections; (3) increased penalties for violations of the BSA; (4) improvements to existing information sharing provisions that permit financial institutions to share information relating to SARs with foreign branches, subsidiaries, and affiliates (except those located in China, Russia, or certain other jurisdictions) for the purpose of combating illicit finance risks; and (5) expanded duties and powers of FinCEN. Many of the amendments, including those with respect to beneficial ownership, require the Department of Treasury and FinCEN to promulgate rules.
Interstate Branching
Pursuant to the Dodd-Frank Act, national and state-chartered banks may open an initial branch in a state other than its home state (e.g., a host state) by establishing a de novo branch at any location in such host state at which a bank chartered in such host state could establish a branch. Applications to establish such branches must still be filed with the appropriate primary federal regulator.
Volcker Rule
The Dodd-Frank Act prohibits insured depository institutions and their holding companies from engaging in proprietary trading except in limited circumstances, and prohibits them from owning equity interests in excess of three percent (3%) of Tier 1 Capital in private equity and hedge funds (known as the "Volcker Rule"“Volcker Rule”). On December 10, 2013, five U.S. financial regulators, including the Federal Reserve and the OCC, adopted final rules (the "Final Rules")regulations implementing the Volcker Rule. The Final RulesThose regulations prohibit banking entities from (1) engaging in short-term proprietary trading for their own accounts, and (2) having certain ownership interests in and relationships with hedge funds or private equity funds, which are referred to as "covered“covered funds." The Final Rules are intended to provide greater clarity with respect to both the extent of those primary prohibitions and of the related exemptions and exclusions. The Final Rulesregulations also require each regulated entity to establish an internal compliance program that is consistent with the extent to which it engages in activities covered by the Volcker Rule, which must include (forRule. Historically, this meant that the largest entities) making regular reports about those activities to regulators. Although the Final Rules provide some tiering of compliance and reporting obligations based on size, the fundamental prohibitions of the Volcker Rule apply to banking entities of any size, including the Parent Company and Associated Bank. The Final Rules were effective April 1, 2014,(i.e., those with $50 billion or more in assets) had higher reporting requirements, but the conformance period was extended from its statutory end date of July 21, 2014 until July 21, 2015. In addition, the Federal Reserve granted extensions until July 21, 2017 of the conformance period forin November 2019, five federal banking entities to conform investments in and relationships with covered funds that were in place prior to December 31, 2013, and in December 2016 provided guidance allowing for additional extensions to the conformance period for certain illiquid funds. The Corporation has evaluated the implications of the Final Rules on its investments and does not expect any material financial implications.

In August 2017, the OCC publishedagencies issued a notice and request for comment on whetherfinal rule revising certain aspects of the Volcker Rule shouldRule. The final rule simplifies and streamlines compliance requirements for firms that do not have significant trading activities and enhances requirements for firms that do. Under the rule, compliance requirements will be based on the amount of assets and liabilities that a bank trades. Firms with significant trading activities (i.e., those with $20 billion or more in trading assets and liabilities) will have heightened compliance obligations.
The rule became effective on January 1, 2020, and banking entities were required to comply as of January 1, 2021. Although we will benefit from significantly reduced compliance obligations due to the level of our trading assets being below the $20 billion threshold, we will remain subject to the modified rules and requirements related to covered funds. Accordingly, we expect that the revised to better accomplishrule will reduce some of our compliance costs, but in the purposes of section 619 ofshort term we may experience some costs in developing and implementing changes in conformance with the Dodd-Frank Act while decreasingrule. Further, on June 25, 2020, the compliance burdenfive U.S. financial regulators issued a final rule that modifies the rule's prohibition on banking entities and fostering economic growth.investing in or sponsoring "covered funds." The request for comment invited input on ways to tailor the rule’s requirements and clarify key provisions that define prohibited and permissible activities, and how the federal regulatory agencies could implement the existingnew rule more effectively without revising the regulation. Specifically, the OCC requested comments on the scope of entities subject to the Volcker Rule, the proprietary trading prohibition,(1) streamlines the covered funds prohibition,portion of the rule; (2) addresses the extraterritorial treatment of certain foreign funds; and (3) permits banking entities to offer financial services and engage in other activities that do not raise concerns that the compliance program and metrics reporting requirements. We cannot assure you asVolker Rule was intended to whether and to what extent regulations that would simplify compliance with the Volcker Rule would be adopted.address.
Incentive Compensation Policies and Restrictions
In July 2010, the federal banking agencies issued Guidanceguidance on Sound Incentive Compensation Policiessound incentive compensation policies that applies to all banking organizations supervised by the agencies (thereby including both the Parent Company and the Bank). Pursuant to the guidance, to be consistent with safety and soundness principles, a banking organization’s incentive compensation arrangements should:
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(1) provide employees with incentives that appropriately balance risk and reward; (2) be compatible with effective controls and risk management; and (3) be supported by strong corporate governance including active and effective oversight by the banking organization’s board of directors. Monitoring methods and processes used by a banking organization should be commensurate with the size and complexity of the organization and its use of incentive compensation.
Section 956 ofIn accordance with the Dodd-Frank Act, requires the federal banking agencies and the U.S. Securities and Exchange Commission (the "SEC") to establish joint regulations or guidelines prohibitingprohibit incentive-based paymentcompensation arrangements at specified regulated entities that encourage inappropriate risk-takingrisk taking by providing an executive officer, employee, director or principal shareholder withcovered financial institutions (generally institutions that have over $1 billion in assets) and are deemed to be excessive, compensation, fees, or benefits or that couldmay lead to material financial losslosses.
The Federal Reserve will review, as part of its standard, risk-focused examination process, the incentive compensation arrangements of banking organizations, such as the Corporation, that are not “large, complex banking organizations.” These reviews will be tailored to each organization based on the scope and complexity of the organization’s activities and the prevalence of incentive compensation arrangements. The findings of the supervisory initiatives will be included in reports of examination. Deficiencies will be incorporated into the organization’s supervisory ratings, which can affect the organization’s ability to make acquisitions and take other actions. Enforcement actions may be taken against a banking organization if its incentive compensation arrangements, or related risk-management control or governance processes, pose a risk to the entity. organization’s safety and soundness and the organization is not taking prompt and effective measures to correct the deficiencies.
The federalscope and content of the U.S. banking agencies issuedregulators’ policies on executive compensation may continue to evolve in the near future. It cannot be determined at this time whether compliance with such proposed rules in April 2011policies will adversely affect the Corporation’s ability to hire, retain and issued a revised proposed rule in June 2016 implementing the requirements and prohibitions set forth in Section 956. The revised proposed rule would apply to all banks, among other institutions, with at least $1 billion in average total consolidated assets, for which it would go beyond the existing Guidance on Sound Incentive Compensation Policies to (i) prohibit certain types and features of incentive-based compensation arrangements for senior executive officers, (ii) require incentive-based compensation arrangements to adhere to certain basic principles to avoid a presumption of encouraging inappropriate risk, (iii) require appropriate board or committee oversight, (iv) establish minimum recordkeeping and (v) mandate disclosures to the appropriate federal banking agency.motivate its key employees.
Consumer Financial Services Regulations
Federal and applicable state banking laws also require us to take steps to protect consumers. Bank regulatory agencies are increasingly focusing attention on compliance with consumer protection laws and regulations. These laws include disclosures regarding truth in lending, truth in savings, and funds availability.
To promote fairness and transparency for mortgages, credit cards, and other consumer financial products and services, the Dodd-Frank Act established the CFPB. This agency is responsible for interpreting and enforcing federal consumer financial laws, as defined by the Dodd-Frank Act, that, among other things, govern the provision of deposit accounts along with mortgage origination and servicing. Some federal consumer financial laws enforced by the CFPB include the Equal Credit Opportunity Act, the Truth in Lending Act ("TILA"),TILA, the Truth in Savings Act, the Home Mortgage Disclosure Act, the Real Estate Settlement Procedures Act ("RESPA"),RESPA, the Fair Debt Collection Practices Act, and the Fair Credit Reporting Act. The CFPB is also authorized to prevent any institution under its authority from engaging in an unfair, deceptive, or abusive act or practice in connection with consumer financial products and services.
Under TILA as implemented by Regulation Z, as amended by the CFPB effective January 10, 2014, mortgage lenders are required to make a reasonable and good faith determination based on verified and documented information that a consumer applying for a mortgage loan has a reasonable ability to repay the loan according to its terms. Mortgage lenders are required to determine consumers’ ability to repay in one of two ways. The first alternative requires the mortgage lender to consider the following eight underwriting factors when making the credit decision: (1) current or reasonably expected income or assets; (2) current employment status; (3) the monthly payment on the covered transaction; (4) the monthly payment on any simultaneous loan; (5) the monthly payment for mortgage-related obligations; (6) current debt obligations, alimony, and child support; (7) the monthly debt-to-incomeDTI ratio or residual income; and (8) credit history. Alternatively, the mortgage lender can originate "qualified mortgages,"QMs, which are entitled to a presumption that the creditor making the loan satisfied the ability-to-repayATR requirements. In general, a "qualified mortgage"QM is a mortgage loan without negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years. In addition, to be a qualified mortgageQM the points and fees paid by a consumer cannot exceed 3% of the total loan amount. Qualified mortgagesFurther, on December 10, 2020, the CFPB issued two final rules related to QM loans. The first rule replaces the strict 43 percent DTI threshold for QM loans and provides that, are "higher-priced" (e.g., subprime loans) garnerin addition to existing requirements, a loan receives a conclusive presumption that the consumer had the ability to repay if the APR does not exceed the average prime offer rate for a comparable transaction by 1.5 percentage points or more as of the date the interest rate is set. Further, a loan receives a rebuttable presumption that the consumer had the ability to repay if the APR exceeds the average prime offer rate for a comparable transaction by 1.5 percentage points or more but by less than 2.25 percentage points. The second rule creates a new category of compliance with the ability-to-repay rules, while qualified mortgages"seasoned" QMs for loans that are not "higher-priced" (e.g. prime loans) are givenmeet certain performance requirements. The rule allows a non-QM loan or a "rebuttable presumption" QM loan to receive a safe harbor from ATR liability at the end of compliance.a "seasoning" period of at least 36 months as a "seasoned QM" if it satisfies certain product restrictions, points-and-fees limits, and underwriting requirements, and the loan meets the designated performance and portfolio requirements during the "seasoning period." The first final rule has a mandatory compliance date of July 1, 2021 and the second
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final rule will apply to covered transactions for which institutions receive an application after the effective date. The Corporation is predominantly an originator of compliant qualified mortgages.

QMs.
Additionally, the CFPB has the authority to take supervisory and enforcement action against banks and other financial services companies under the agency’s jurisdiction that fail to comply with federal consumer financial laws. As an insured depository institution with total assets of more than $10 billion, the Bank is subject to the CFPB’s supervisory and enforcement authorities. The Dodd-Frank Act also permits states to adopt stricter consumer protection laws and state attorneys general to enforce consumer protection rules issued by the CFPB. As a result of these aspects of the Dodd-Frank Act, the Bank operates in a stringent consumer compliance environment. Therefore, the Bank is likely to incur additional costs related to consumer protection compliance, including but not limited to potential costs associated with CFPB examinations, regulatory and enforcement actions and consumer-oriented litigation, which is likely to increase as a result of the consumer protection provisions of the Dodd-Frank Act. The CFPB has been active in bringing enforcement actions against banks and other financial institutions to enforce consumer financial laws, and has developed a number of new enforcement theories and applications of these laws. The CFPB experienced a leadership change in late 2017, which is subject to ongoing litigation and may impact the CFPB's policies and supervision and enforcement efforts. However, the federal financial regulatory agencies, including the OCC and states attorneys general, also have become increasingly active in this area with respect to institutions over which they have jurisdiction. We have incurred and may in the future incur additional costs in complying with these requirements.
Pursuant to the Dodd-Frank Act, the FDIC has backup enforcement authority over a depository institution holding company, such as the Parent Company, if the conduct or threatened conduct of such holding company poses a risk to the DIF, although such authority may not be used if the holding company is generally in sound condition and does not pose a foreseeable and material risk to the DIF. The Dodd-Frank Act may have a material impact on the Corporation’s and the Bank’s operations, particularly through increased compliance costs resulting from possible future consumer and fair lending regulations. See the Risk Factors section for a more extensive discussion of this topic.
Operation Under Conciliation Agreement
On May 22, 2015, the Bank entered into a Conciliation Agreement with the U.S. Department of Housing and Urban Development ("HUD"). The Conciliation Agreement resolved a HUD investigation into the Bank’s compliance with fair housing laws during the period from 2008 to 2011. Under the Conciliation Agreement, the Bank made commitments to various requirements, including those related to: (i) general non-discrimination; (ii) training; (iii) future branch locations and loan production offices; and (iv) community investment. The Bank continues to operate under and meet the commitments described in the Conciliation Agreement, which remains effective until May 22, 2018. Should the Bank breach the terms of the agreement and fail to correct such breaches in a reasonable time, the matter may be referred to the U.S. Attorney General to commence a civil action under the Fair Housing Act.
Other Banking Regulations
The Bank is also subject to a variety of other regulations with respect to the operation of its businesses, including but not limited to the Dodd-Frank Act, which among other restrictions placed limitations on the interchange fees charged for debit card transactions, TILA, Truth in Savings Act, Equal Credit Opportunity Act, Electronic Funds Transfer Act, Fair Housing Act, Home Mortgage Disclosure Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Expedited Funds Availability (Regulation CC), Reserve Requirements (Regulation D), Insider Transactions (Regulation O), Privacy of Consumer Information (Regulation P), Margin Stock Loans (Regulation U), Right To Financial Privacy Act, Flood Disaster Protection Act, Homeowners Protection Act, Servicemembers Civil Relief Act, RESPA, Telephone Consumer Protection Act, CAN-SPAM Act, Children’s Online Privacy Protection Act, and the John Warner National Defense Authorization Act. Further, on January 4, 2021, the OCC issued a notice of proposed rulemaking amending their current rules related to ownership of real property. The proposal would provide a set of general standards, including an occupancy test and excess capacity standards, that the OCC will use to determine whether the acquisition and holding of real estate is necessary for the transaction of an institution's business.
The laws and regulations to which we are subject are constantly under review by Congress, the federal regulatory agencies, and the state authorities. These laws and regulations could be changed drastically in the future, which could affect our profitability, our ability to compete effectively, or the composition of the financial services industry in which we compete.
Government Monetary PoliciesLiquidity and Economic ControlsInterest Rate Risks
Liquidity is essential to our businesses.
We are subject to interest rate risk.
The impact of interest rates on our mortgage banking business can have a significant impact on revenues.
Changes in interest rates could reduce the value of our investment securities holdings.
Changes in interest rates could also reduce the value of our residential mortgage-related securities and MSRs, which could negatively affect our earnings.
The planned phasing out of LIBOR as a financial benchmark presents risks to the financial instruments originated or held by the Corporation.
We rely on dividends from our subsidiaries for most of our revenue.
Operational Risks
We face significant operational risks due to the high volume and the high dollar value nature of transactions we process.
Unauthorized disclosure of sensitive or confidential client or customer information, whether through a cyber-attack, other breach of our computer systems or otherwise, could severely harm our business.
Information security risks for financial institutions like us continue to increase in part because of new technologies, the increased use of the internet and telecommunications technologies (including mobile devices and cloud computing) to conduct financial and other business transactions, political activism, and the increased sophistication and activities of organized crime, perpetrators of fraud, hackers, terrorists and others.
From time to time, the Corporation engages in acquisitions, including acquisitions of depository institutions such as our acquisition of the Huntington branches and First Staunton. The integration of core systems and processes for such transactions often occur after the closing, which may create elevated risk of cyber incidents.
Our information systems may experience an interruption or breach in security. We rely heavily on communications and information systems to conduct our business.
We are dependent upon third parties for certain information system, data management and processing services, and to provide key components of our business infrastructure.
The potential for business interruption exists throughout our organization.
Changes in the federal, state, or local tax laws may negatively impact our financial performance.
Impairment of investment securities, goodwill, other intangible assets, or DTAs could require charges to earnings, which could result in a negative impact on our results of operations.
Revenues from our investment management and asset servicing businesses are significant to our earnings.
Climate change and related legislative and regulatory initiatives may result in operational changes and expenditures that could significantly impact our business.
Severe weather, natural disasters, public health issues, acts of war or terrorism, and other external events could significantly impact our ability to conduct business.
Strategic and External Risks
Our earnings and growth, as well as the earnings and growth of the banking industry, are significantly affected by the credit policies of monetary authorities, including the Federal Reserve. An important function of the Federal Reserve is to regulate the national supply of bank credit in order to combat recessionfiscal and curb inflationary pressures. Among the instruments of monetary policy used by the Federal Reserve to implement these objectives are open market operations in U.S. government securities, changes in reserve requirements against member bank deposits, and changes in the Federal Reserve discount rate. These instruments are used in varying combinations to influence overall growth of bank loans, investments, and deposits, and may also affect interest rates charged on loans or paid for deposits. The monetary policies of the Federal Reserve authorities have had a significant effect on the operating results of commercial banks in the pastfederal government and are expected to continue to have such an effect in the future.its agencies.

In view of changing conditions in the national economy and in money markets, as well as the effect of credit policies by monetary and fiscal authorities, including the Federal Reserve, it is difficult to predict the impact of possible future changes in interest rates, deposit levels, and loan demand, or their effect on our business and earnings or on the financial condition of our various customers.
Other Regulatory Authorities
In addition to regulation, supervision and examination by federal banking agencies, the Corporation and certain of its subsidiaries, including those that engage in securities brokerage, dealing and investment advisory activities, are subject to other federal and applicable state securities laws and regulations, and to supervision and examination by other regulatory authorities, including the SEC, the Financial Industry Regulatory Authority ("FINRA"), the New York Stock Exchange ("NYSE"), the Department of Labor ("DOL") and others. In particular, the Bank’s securities brokerage and investment advisory services and activities may be impacted by final rules issued by the DOL in April 2016, which are being phased into effect through July 1, 2019. In addition, the Bank’s insurance agency subsidiary is also subject to regulation and supervision in the various states in which it operates.
On December 22, 2017, the Tax Act was signed into law. The Tax Act includes a number of provisions that impact us, including the following:
Tax Rate. The Tax Act replaces the graduated corporate tax rates applicable under prior law, which imposed a maximum tax rate of 35%, with a reduced 21% flat tax rate. Although the reduced tax rate generally should be favorable to us by resulting in increased earnings and capital, it will decrease the value of our existing deferred tax assets. Generally accepted accounting principles ("GAAP") requires that the impact of the provisions of the Tax Act be accounted for in the period of enactment. Accordingly, the incremental income tax expense recorded by the Corporation in the fourth quarter of 2017 related to the Tax Act was $13 million, resulting primarily from a remeasurement of deferred tax assets of $12 million.
FDIC Insurance Premiums. The Tax Act prohibits taxpayers with consolidated assets over $50 billion from deducting any FDIC insurance premiums and prohibits taxpayers with consolidated assets between $10 and $50 billion, such as the Bank, from deducting the portion of their FDIC premiums equal to the ratio, expressed as a percentage, that (i) the taxpayer’s total consolidated assets over $10 billion, as of the close of the taxable year, bears to (ii) $40 billion. As a result, Associated Bank’s ability to deduct its FDIC premiums will now be limited. Based on our projections for 2018, we anticipate the after-tax cost of our deposit insurance premium payments to increase by $10-$12 million.
Employee Compensation. A “publicly held corporation” is not permitted to deduct compensation in excess of $1 million per year paid to certain employees. The Tax Act eliminates certain exceptions to the $1 million limit applicable under prior to law related to performance-based compensation, such as equity grants and cash bonuses that are paid only on the attainment of performance goals. As a result, our ability to deduct certain compensation paid to our most highly compensated employees will now be limited.
Business Asset Expensing. The Tax Act allows taxpayers immediately to expense the entire cost (instead of only 50%, as under prior law) of certain depreciable tangible property and real property improvements acquired and placed in service after September 27, 2017 and before January 1, 2023 (with an additional year for certain property). This 100% “bonus” depreciation is phased out proportionately for property placed in service on or after January 1, 2023 and before January 1, 2027 (with an additional year for certain property).
Interest Expense. The Tax Act limits a taxpayer’s annual deduction of business interest expense to the sum of (i) business interest income and (ii) 30% of “adjusted taxable income,” defined as a business’s taxable income without taking into account business interest income or expense, net operating losses, and, for 2018 through 2021, depreciation, amortization and depletion. Because we generate significant amounts of net interest income, we do not expect to be impacted by this limitation.
The foregoing description of the impact of the Tax Act on us should be read in conjunction with Note 13 Income Taxes of the notes to Consolidated Financial Statements.
Available Information
We file annual, quarterly, and current reports, proxy statements, and other information with the SEC. These filings are available to the public on the Internet at the SEC’s web site at www.sec.gov. Shareholders may also read and copy any document that we file at the SEC’s public reference rooms located at 100 F Street, NE, Washington, DC 20549. Shareholders may call the SEC at 1-800-SEC-0330 for further information on the public reference room.
Our principal internet address is www.associatedbank.com. We make available free of charge on or through our website our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as soon as reasonably practicable after we

electronically file such material with, or furnish it to, the SEC. In addition, shareholders may request a copy of any of our filings (excluding exhibits) at no cost by writing or e-mailing us using the following information: Associated Banc-Corp, Attn: Investor Relations, 433 Main Street, Green Bay, WI 54301.
ITEM 1A.RISK FACTORS
An investment in our common stock is subject to risks inherent to our business. The material risks and uncertainties that management believes affect us are described below. Before making an investment decision, you should carefully consider the risks and uncertainties described below, together with all of the other information included or incorporated by reference herein. The risks and uncertainties described below are not the only ones facing us. Additional risks and uncertainties that management is not aware of or focused on or that management currently deems immaterial may also impair our business operations. This report is qualified in its entirety by these risk factors. See also, Special Note Regarding Forward-Looking Statements.
If any of the events described in the risk factors should actually occur, our financial condition and results of operations could be materiallynegatively affected if we fail to grow or fail to manage our growth effectively.
We operate in a highly competitive industry and adversely affected. If this weremarket area.
Fiscal challenges facing the U.S. government could negatively impact financial markets which in turn could have an adverse effect on our financial position or results of operations.
Consumers may increasingly decide not to happen,use banks to complete their financial transactions.
Our profitability depends significantly on economic conditions in the valuestates within which we do business.
The earnings of our securities could declinefinancial services companies are significantly affected by general business and you could lose all or part of your investment.
Credit Riskseconomic conditions.
Changes in economicNew lines of business or new products and political conditionsservices may subject us to additional risk.
Failure to keep pace with technological change could adversely affect our earnings, as our borrowers’ abilitybusiness.
We may be adversely affected by risks associated with potential and completed acquisitions.
Acquisitions may be delayed, impeded, or prohibited due to repay loansregulatory issues.
Legal, Regulatory, Compliance and Reputational Risks
We are subject to extensive government regulation and supervision.
The Bank faces risks related to the valueadoption of the collateral securing our loans decline.    Our success depends, to a certain extent, upon local, nationalfuture legislation and global economic and political conditions, as well as governmental monetary policies. Conditions such as an economic recession, rising unemployment,potential changes in interest rates, money supplyfederal regulatory agency leadership, policies, and other factors beyond our controlpriorities.
Changes in requirements relating to the standard of conduct for broker-dealers under applicable federal and state law may adversely affect our asset quality, deposit levelsbusiness.
The CFPB has reshaped the consumer financial laws through rulemaking and enforcement of the prohibitions against unfair, deceptive and abusive business practices. Compliance with any such change may impact the business operations of depository institutions offering consumer financial products or services, including the Bank.
The Bank is periodically examined for mortgage-related issues, including mortgage loan demand and therefore, our earnings. Because we havedefault services, fair lending, and mortgage banking.
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We may experience unanticipated losses as a significant amountresult of real estate loans, decreasesresidential mortgage loan repurchase or reimbursement obligations under agreements with secondary market purchasers.
We are subject to examinations and challenges by tax authorities.
We are subject to claims and litigation pertaining to fiduciary responsibility.
We are a defendant in real estate values could adversely affect the valuea variety of property used as collateral. Adverse changes in the economylitigation and other actions, which may also have a negative effect on the ability of our borrowers to make timely repayments of their loans, which could have an adverse impact on our earnings. Consequently, declines in the economy could have a material adverse effect on our financial condition and results of operations.operation.
The Economic Growth Act enacted in 2018 did not eliminate many of the aspects of the Dodd-Frank Act that have increased our compliance costs, and remains subject to further rulemaking.
Negative publicity could damage our reputation.
Ethics or conflict of interest issues could damage our reputation.
Risks Related to an Investment in Our allowance for loan lossesSecurities
The price of our securities can be volatile.
There may be insufficient.future sales or other dilution of our equity, which may adversely affect the market price of our securities.
    All borrowersWe may reduce or eliminate dividends on our common stock.
Common stock is equity and is subordinate to our existing and future indebtedness and preferred stock and effectively subordinated to all the indebtedness and other non-common equity claims against our subsidiaries.
Our articles of incorporation, bylaws, and certain banking laws may have an anti-takeover effect.
An investment in our common stock is not an insured deposit.
An entity holding as little as a 5% interest in our outstanding common stock could, under certain circumstances, be subject to regulation as a "bank holding company."
Our ability to originate residential mortgage loans for portfolio has been adversely affected by the increased competition
resulting from the unprecedented involvement of the U.S. government and GSEs in the residential mortgage market.
General Risk Factors
Changes in our accounting policies or in accounting standards could materially affect how we report our financial results.
Our internal controls may be ineffective.
We may not be able to attract and retain skilled people.
Loss of key employees may disrupt relationships with certain customers.
PART I

ITEM 1.Business
General
Associated Banc-Corp is a bank holding company registered pursuant to the BHC Act. Our bank subsidiary, Associated Bank traces its history back to the founding of the Bank of Neenah in 1861. We were incorporated in Wisconsin in 1964 and were inactive until 1969 when permission was received from the Federal Reserve to acquire three banks. At December 31, 2020, we owned one nationally chartered commercial bank headquartered in Green Bay, Wisconsin, which serves local communities across the upper Midwest, one nationally chartered trust company headquartered in Wisconsin, and 13 limited purpose banking and nonbanking subsidiaries either located in or conducting business primarily in our three-state footprint (Wisconsin, Illinois, and Minnesota) that are closely related or incidental to the business of banking or financial in nature. Measured by total assets reported at December 31, 2020, we are the largest commercial bank holding company headquartered in Wisconsin and one of the top 50 publicly traded bank holding companies headquartered in the U.S.
Services
Through Associated Bank and various nonbanking subsidiaries, we provide a broad array of banking and nonbanking products and services to individuals and businesses through 228 banking branches at December 31, 2020, serving more than 120 communities, primarily within our three state branch footprint. Our business is primarily relationship-driven and is organized into three reportable segments: Corporate and Commercial Specialty; Community, Consumer, and Business; and Risk Management and Shared Services.
See Note 21 Segment Reporting of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information concerning our reportable segments.
We are not dependent upon a single or a few customers, the loss of which would have a material adverse effect on us.
Human Capital Matters
We are very fortunate to have diverse, committed teams of approximately 4,100 colleagues who are capable, determined and empowered to drive our company forward. By strengthening our workforce and providing opportunities for all colleagues to
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apply their talent and grow as professionals, we strive to foster pride in working for Associated and to be recognized as the employer of choice among Midwestern financial services firms. As a result of our efforts:
85% of our colleagues provided feedback through an annual workplace survey conducted by a third party on key topics related to the overall health and culture of the organization. Colleague engagement has continued to increase steadily since our first survey in 2015.
In 2020, 26% of colleagues advanced their careers at the Corporation through 745 internal promotions.
We focus on the whole person by offering wide-ranging healthcare programs, community volunteering opportunities, retirement plans, support for parents and families and more.
Approximately 53% of colleagues are enrolled in the Corporation’s well-being platform. In addition, approximately 3,800 colleagues and spouses participate in the Corporation’s confidential biometric screening, and nearly 400 colleagues (and over 500 total participants including family members) elect to receive free, annual vaccinations through employer-sponsored vaccine opportunities.
We believe our success begins and ends with people. For this reason, the establishment and nurturing of a culture where colleagues feel valued, respected and open to sharing ideas and perspectives is at the core of Associated Bank. This culture is anchored in the belief that an investment in the future of our colleagues is an investment in the future of our Corporation. Further, we feel a critical component to our success is our ability to recognize and value diversity and inclusion, both internally and in the communities we serve.
Our DE&I efforts focus on enhancing our workforce, strengthening our markets, and fostering a culture of belonging for our colleagues, customers and the communities we serve. These efforts are supported by members of the Corporation’s six Colleague Resource Groups (CRGs) who work to drive greater organizational awareness of and to address the unique needs of young professionals, women, veterans, LGBTQ+, people of color, and disability communities. As part of these efforts:

People of color represent 16%, protected veterans represent 2% and people with disabilities represent 12% of our workforce.
We continue to advance diversity representation at all levels across our organization. At year end, women or people of color represent 65% of all Assistant Vice President roles; women represent 32% of all Senior Vice President roles.
In addition, 38% of our Executive Committee and 29% of our Board of Directors are represented by women or people of color.
We continue to develop and implement programs to support DE&I; all colleagues participate in annual diversity, equity, and inclusion training; leaders have the potentialopportunity for specialized training to default,understand the unique opportunities for hiring underrepresented groups.
To specifically support the LGBTQ+ community, we have recently added the option to include gender pronouns to email signatures and candidate applications and have reinstituted domestic partner benefits.
None of our colleagues are represented by unions.
Competition
The financial services industry is highly competitive. We compete for loans, deposits, and financial services in all of our principal markets. We compete directly with other bank and nonbank institutions located within our markets, internet-based banks, out-of-market banks and bank holding companies that advertise or otherwise serve our markets, money market funds and other mutual funds, brokerage houses, and various other financial institutions. Additionally, we compete with insurance companies, leasing companies, regulated small loan companies, credit unions, governmental agencies and commercial entities offering financial services products, including nonbank lenders and so-called financial technology companies. Competition involves, among other things, efforts to retain current customers and to obtain new loans and deposits, the scope and types of services offered, interest rates paid on deposits and charged on loans, as well as other aspects of banking. We also face direct competition from subsidiaries of bank holding companies that have far greater assets and resources than ours.
Supervision and Regulation
Overview
The Corporation and its banking and nonbanking subsidiaries are subject to extensive regulation and oversight both at the federal and state levels. The following is an overview of the statutory and regulatory framework that affects the business of the Corporation and our remediessubsidiaries.
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BHC Act Requirements
As a registered bank holding company under the BHC Act, we are regulated, supervised, and examined by the Federal Reserve. In connection with applicable requirements, bank holding companies file periodic reports and other information with the Federal Reserve. The BHC Act also governs the activities that are permissible for bank holding companies and their affiliates and permits the Federal Reserve, in certain circumstances, to issue cease and desist orders and other enforcement actions against bank holding companies and their nonbanking affiliates to correct and curtail unsafe or unsound banking practices. Under the Dodd-Frank Act and longstanding Federal Reserve policy, bank holding companies are required to act as a source of financial strength to each of their banking subsidiaries pursuant to which such holding company may be required to commit financial resources to support such subsidiaries in circumstances when, absent such requirements, they might not otherwise do so. The BHC Act further regulates holding company activities, including requirements and limitations relating to capital, transactions with officers, directors and affiliates, securities issuances, dividend payments, inter-affiliate liabilities, extensions of credit, and expansion through mergers and acquisitions.
The BHC Act allows certain qualifying bank holding companies that elect treatment as “financial holding companies” to engage in activities that are financial in nature and that explicitly include the underwriting and sale of insurance. The Parent Company thus far has not elected to be treated as a financial holding company. Bank holding companies that have not elected such treatment generally must limit their activities to banking activities and activities that are closely related to banking.
On January 30, 2020, the Federal Reserve finalized a rule that simplifies and increases transparency of its rules for determining when one company controls another company for purposes of the BHC Act. The rule became effective September 30, 2020. The rule has and will likely continue to have a meaningful impact on control determinations related to investments in banks and bank holding companies and investments by bank holding companies in nonbank companies.
Regulation of Associated Bank and Trust Company Subsidiaries
Associated Bank and our nationally chartered trust company subsidiary are regulated, supervised and examined by the OCC. The OCC has primary supervisory and regulatory authority over the operations of Associated Bank and the Corporation's trust company subsidiary. As part of this authority, Associated Bank and our trust company subsidiaries are required to file periodic reports with the OCC and are subject to regulation, supervision and examination by the OCC. To support its supervisory function, the OCC has the authority to assess and charge fees on all national banks according to a set fee schedule. On December 1, 2020, due to increased operating efficiencies, the OCC announced that it will reduce the rates in all fee schedules by 3 percent for the 2021 calendar year, thus reducing the assessment fees that Associated Bank will pay in 2021. This reduction is an addition to the OCC's final rule passed on June 22, 2020, which reduced the assessments paid to the OCC on September 30, 2020 in response to the impact of the COVID-19 pandemic.
Associated Bank, our only subsidiary that accepts insured deposits, is also subject to examination by the FDIC. We are subject to the enforcement and rule-making authority of the CFPB regarding consumer financial products. The CFPB has the authority to create and enforce consumer protection rules and regulations and has the power to examine us for compliance with such rules and regulations. The CFPB also has the authority to prohibit “unfair, deceptive or abusive” acts and practices. The CFPB has examination and enforcement authority over all banks with more than $10 billion in assets, such as Associated Bank. The Dodd-Frank Act weakens the federal preemption available for national banks and gives broader rights to state attorneys general to enforce certain federal consumer protection laws. On May 24, 2018, the President signed into law the Economic Growth Act, which repealed or modified several important provisions of the Dodd-Frank Act. Among other things, the Economic Growth Act raises the total asset thresholds to $250 billion for Dodd-Frank Act annual company-run stress testing, leverage limits, liquidity requirements, and resolution planning requirements for bank holding companies, subject to the ability of the Federal Reserve to apply such requirements to institutions with assets of $100 billion or more to address financial stability risks or safety and soundness concerns. On October 10, 2019, the OCC adopted a final rule implementing portions of the Economic Growth Act, which, among other things, raises the minimum threshold for national banks to conduct stress tests from $10 billion to $250 billion. As a result of the final rule, which was effective as of November 24, 2019, the Bank is no longer subject to Dodd-Frank Act stress testing requirements.

The Economic Growth Act also enacted several important changes in some technical compliance areas, for which the banking agencies have now issued certain corresponding guidance documents and/or proposed or final rules, including:
Prohibiting federal banking regulators from imposing higher capital standards on HVCRE exposures unless they are for ADC, and clarifying ADC status;
Requiring the federal banking agencies to amend the Liquidity Coverage Ratio Rule such that all qualifying investment-grade, liquid and readily-marketable municipal securities are treated as level 2B liquid assets, making them more attractive investment alternatives;
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Exempting from appraisal requirements certain transactions involving real property in rural areas and valued at less than $400,000; and
Directing the CFPB to provide guidance on the applicability of the TILA-RESPA Integrated Disclosure rule to mortgage assumption transactions and construction-to-permanent home loans, as well the extent to which lenders can rely on model disclosures that do not reflect recent regulatory changes.
Legislative and Regulatory Responses to the COVID-19 Pandemic
The COVID-19 pandemic is creating extensive disruptions to the global economy, to businesses, and to the lives of individuals throughout the world. There have been a number of regulatory actions intended to help mitigate the adverse economic impact of the COVID-19 pandemic on borrowers, including several mandates from the bank regulatory agencies, requiring financial institutions to work constructively with borrowers affected by the COVID-19 pandemic. In addition, the governors of many states in which we do business or in which our borrowers and loan collateral are located have issued temporary bans on evictions and foreclosures. The governor of Minnesota suspended landlords’ ability to file eviction actions, except in very limited circumstances, until the state-wide emergency declaration ends.Further, although Wisconsin’s ban on residential and commercial evictions has expired, Illinois has extended its ban on residential evictions through March 6, 2021. There continues to be mounting pressure on governors and localities to take further relief action.
On March 27, 2020, the CARES Act was signed into law. The CARES Act is a $2.2 trillion economic stimulus bill that was intended to provide relief in the eventwake of the COVID-19 pandemic. Several provisions within the CARES Act led to action from the bank regulatory agencies and there were also separate provisions within the legislation that directly impacted financial institutions. Section 4022 of the CARES Act allows, until the earlier of December 31, 2020 or the date the national emergency declared by the President terminates, borrowers with federally-backed one-to-four family mortgage loans experiencing a financial hardship due to the COVID-19 pandemic to request forbearance, regardless of delinquency status, for up to 360 days. Section 4022 also prohibited servicers of federally-backed mortgage loans from initiating foreclosures during the 60-day period beginning March 18, 2020. Further, on August 27, 2020, the FHFA announced that FNMA and FHLMC would extend their single-family moratorium on foreclosures and evictions through December 31, 2020. In addition, President Biden requested that the federal agencies discussed above continue to extend the moratorium on foreclosures on federally-guaranteed mortgages until at least March 31, 2021. In addition, under Section 4023 of the CARES Act, until the earlier of December 31, 2020 and the date the national emergency declared by the President terminates, borrowers with federally-backed multifamily mortgage loans whose payments were current as of February 1, 2020, but who have since experienced financial hardship due to COVID-19, may request a forbearance for up to 90 days. Borrowers receiving such default (such as seizure and / or sale of collateral, legal actions, and guarantees)forbearance may not fully satisfyevict or charge late fees to tenants for its duration. On December 23, 2020, the debt owedFHFA announced an extension of forbearance programs for qualifying multifamily properties through March 31, 2021. These regulatory and legislative actions may be expanded, extended and amended as the pandemic and its economic impact continue.
The bank regulatory agencies ensure that adequate flexibility will be given to us. financial institutions who work with borrowers affected by the COVID-19pandemic, and indicate that they will not criticize institutions who do so in a safe and sound manner. Further, the bank regulatory agencies have encouraged financial institutions to report accurate information to credit bureaus regarding relief provided to borrowers and have urged the importance of financial institutions to continue assisting those borrowers impacted by the COVID-19 pandemic. Also, on April 3, 2020, the bank regulatory agencies issued a joint policy statement to facilitate mortgage servicers’ ability to place consumers in short-term payment forbearance programs. This policy statement was followed by a final rule, on June 23, 2020, that makes it easier for consumers to transition out of financial hardship caused by the COVID-19 pandemic. The rule makes it clear that servicers do not violate Regulation X (which places restrictions and requirements upon lenders, mortgage brokers, or servicers of home loans related to consumers when they apply and receive mortgage loans) by offering certain COVID-19-related loss mitigation options based on an evaluation of limited application information collected from the borrower. Also, in an attempt to allow individuals and businesses to more quickly access real estate equity, on September 29, 2020, the bank regulatory agencies issued a rule that deferred appraisal and evaluation requirements after the closing of certain residential and CRE transactions through December 31, 2020. On January 20, 2021, upon the inauguration of President Biden, the new Administration issued an Executive Order extending the federal eviction moratorium issued through the Centers for Disease Control and Prevention––which was recently extended by Congress through January 31, 2021––through March 31, 2021. As part of the COVID-19 relief package proposed by the Administration, this eviction moratorium would be further extended through September 30, 2021 if adopted as proposed.
Further, on December 27, 2020, the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 was signed into law, which also contains provisions that could directly impact financial institutions. The act directs financial regulators to support community development financial institutions and minority depository institutions and directs Congress to re-appropriate $429 billion in unobligated CARES Act funds.
The PPP, originally established under the CARES Act and extended under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021, authorizes financial institutions to make federally-guaranteed loans to qualifying small businesses
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and non-profit organizations. These loans carry an interest rate of 1% per annum and a maturity of 2 years for loans originated prior to June 5, 2020 and 5 years for loans originated on or after June 5, 2020. The PPP provides that such loans may be forgiven if the borrowers meet certain requirements with respect to maintaining employee headcount and payroll and the use of the loan proceeds after the loan is originated. The initial phase of the PPP, after being extended multiple times by Congress, expired on August 8, 2020. However, on January 11, 2021, the SBA reopened the PPP for First Draw PPP loans to small business and non-profit organizations that did not receive a loan through the initial PPP phase. Further, on January 13, 2021, the SBA reopened the PPP for Second Draw PPP loans to small businesses and non-profit organizations that did receive a loan through the initial PPP phase. At least $25 billion has been set aside for Second Draw PPP loans to eligible borrowers with a maximum of 10 employees or for loans of $250,000 or less to eligible borrowers in low or moderate income neighborhoods. Generally speaking, businesses with more than 300 employees and/or less than a 25 percent reduction in gross receipts between comparable quarters in 2019 and 2020 are not eligible for Second Draw PPP loans. Further, maximum loan amounts have been increased for accommodation and food service businesses.
Also, the Federal Reserve, in cooperation with the Department of the Treasury, has established many financing and liquidity programs. The MSLP is intended to keep credit flowing to small and mid-sized businesses that were in sound financial condition before the coronavirus pandemic but now need financing to maintain operations. The PPPLF supplies liquidity to PPP participating financial institutions through term financing backed by PPP loans and the MMLF is intended to assist money market funds in meeting demands for redemptions by households and other investors, enhancing overall market functioning and credit provision to the broader economy.
Further, the federal bank regulatory agencies issued several interim final rules throughout the course of 2020 to neutralize the regulatory capital and liquidity effects for banks that participate in the Federal Reserve liquidity facilities. The interim final rule issued on April 9, 2020, clarifies that a zero percent risk weight applies to loans covered by the PPP for capital purposes and the interim final rule issued on May 15, 2020, permits depository institutions to choose to exclude U.S. Treasury securities and deposits at Federal Reserve Banks from the calculation of the supplementary leverage ratio. These interim final rules were finalized on September 29, 2020.
Banking Acquisitions
We maintain an allowanceare required to obtain prior Federal Reserve approval before acquiring more than 5% of the voting shares, or substantially all of the assets, of a bank holding company, bank or savings association. In addition, the prior approval of the OCC is required for loan losses, whicha national bank to merge with another bank or purchase the assets or assume the deposits of another bank. In determining whether to approve a proposed bank acquisition, federal bank regulators will consider, among other factors, the effect of the acquisition on competition, the public benefits expected to be received from the acquisition, the projected capital ratios and levels on a post-acquisition basis, and the acquiring institution’s record of addressing the credit needs of the communities it serves, including the needs of low and moderate income neighborhoods, consistent with the safe and sound operation of the bank, under the CRA. See the Risk Factors section for a more extensive discussion of this topic.
Banking Subsidiary Dividends
The Parent Company is a reserve established through a provision for loan losses chargedlegal entity separate and distinct from the Bank and other nonbanking subsidiaries. A substantial portion of our cash flow comes from dividends paid to expense, that represents management’s best estimate of probable credit losses that have been incurred within the existing portfolio of loans.us by Associated Bank. The allowance for loan losses, in the judgment of management, is necessary to reserve for estimated loan losses and risks inherent in the loan portfolio. The levelOCC’s prior approval of the allowance for loan losses reflects management’s continuing evaluationpayment of industry concentrations; specific credit risks; loan loss experience; current loan portfolio quality; present economic, political, and regulatory conditions; and unidentified losses inherentdividends by Associated Bank to the Parent Company is required only if the total of all dividends declared by the Bank in any calendar year exceeds the current loan portfolio. The determinationsum of the appropriate levelBank’s retained net income for that year and its retained net income for the preceding two calendar years, less any required transfers to surplus. Federal law also prohibits national banks from paying dividends that would be greater than the bank’s undivided profits after deducting statutory bad debt in excess of the allowance for loan losses inherently involves a high degree of subjectivity and requires us to make significant estimates of current credit risks using existing qualitative and quantitative information, all of which may undergo material changes. Changes in economic conditions affecting borrowers, new information regarding existing loans, identification of additional problem loans, and other factors, both within and outside of our control, may require an increase in thebank’s allowance for loan losses. In addition, bank regulatory agencies periodically review our allowance for loan losses and may requireunder the FDICIA, an increaseinsured depository institution, such as the Bank, is prohibited from making capital distributions, including the payment of dividends, if, after making such distribution, the institution would become “undercapitalized” (as such term is used in the provision for loan lossesFDICIA).
Holding Company Dividends
In addition, we and the Bank are subject to various general regulatory policies and requirements relating to the payment of dividends, including requirements to maintain adequate capital above regulatory minimums. The appropriate federal regulatory authority is authorized to determine under certain circumstances relating to the financial condition of a bank or bank holding company that the recognitionpayment of dividends would be an unsafe or unsound practice and to prohibit payment thereof. Under the Dodd-Frank Act and the requirements of the FRB, the Parent Company, as a bank holding company, is required to serve as a source of financial strength to the Bank and to commit resources to support the Bank. In addition, consistent with its “source of strength” policy, the FRB has stated that, as a matter of prudent banking, a bank holding company should not maintain a level of cash dividends to its shareholders that places undue pressure on the capital of its bank subsidiaries, or that can be funded only through additional loan charge offs, based on judgments different than thoseborrowings or other arrangements that may undermine the bank holding company’s ability to serve as a
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source of management. An increase instrength. The appropriate federal regulatory authorities have indicated that paying dividends that deplete a bank’s capital base to an inadequate level would be an unsafe and unsound banking practice and that banking organizations should generally pay dividends only out of current operating earnings.
Capital Requirements
We are subject to various regulatory capital requirements both at the allowance for loan losses wouldParent Company and at the Bank level administered by the Federal Reserve and the OCC, respectively. Failure to meet minimum capital requirements could result in a decrease in net income,certain mandatory and possibly risk-based capital, andpossible additional discretionary actions by regulators that, if undertaken, could have aan adverse material adverse effect on our financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action (described below), we must meet specific capital guidelines that involve quantitative measures of our assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting policies. Our capital amounts and classification are also subject to judgments by the regulators regarding qualitative components, risk weightings, and other factors. We have consistently maintained regulatory capital ratios at or above the well capitalized standards.
In July 2013, the Federal Reserve and the OCC issued final rules establishing a new comprehensive capital framework for U.S. banking organizations. These rules implemented certain provisions of the Dodd-Frank Act and Basel III. The final rules seek to strengthen the components of regulatory capital, increase risk-based capital requirements, and make selected changes to the calculation of risk-weighted assets. The final rules, among other things:
revise minimum capital requirements and adjust prompt corrective action thresholds;
revise the components of regulatory capital and create a new capital measure called “Common Equity Tier 1,” which must constitute at least 4.5% of risk-weighted assets;
specify that Tier 1 capital consists only of CET1 and certain “Additional Tier 1 Capital” instruments meeting specified requirements;
apply most deductions/adjustments to regulatory capital measures to CET1 and not to other components of capital, potentially requiring higher levels of CET1 in order to meet minimum ratio requirements;
increase the minimum Tier 1 capital ratio requirement from 4% to 6%;
retain the existing risk-based capital treatment for 1-4 family residential mortgage exposures;
permit most banking organizations, including the Parent Company, to retain, through a one-time permanent election, the existing capital treatment for accumulated other comprehensive income;
implement a new capital conservation buffer of CET1 capital equal to 2.5% of risk-weighted assets, which is in addition to the 4.5% CET1 capital ratio and be phased in over a three year period beginning January 1, 2016. This buffer is generally required to make capital distributions and pay executive bonuses;
increase capital requirements for past due loans, HVCRE exposures, and certain short-term loan commitments;
require the deduction of MSAs and DTAs that exceed 10% of CET1 capital in each category and 15% of CET1 capital in the aggregate; and
remove references to credit ratings consistent with the Dodd-Frank Act and establish due diligence requirements for securitization exposures.
In November 2017, the federal banking agencies adopted a final rule to extend the regulatory capital treatment applicable during 2017 under the capital rules for certain items, including regulatory capital deductions, risk weights, and certain minority interest limitations. The relief provided under the final rule applies to banking organizations that are not subject to the capital rule's advanced approaches, such as the Corporation. Specifically, the final rule extends the 2017 regulatory capital treatment of MSAs and DTAs arising from temporary differences that could not be realized through net operating loss carrybacks, significant investments in the capital of unconsolidated financial institutions in the form of common stock, non-significant investments in the capital of unconsolidated financial institutions, significant investments in the capital of unconsolidated financial institutions that are not in the form of common stock, and CET1 minority interest, tier 1 minority interest, and total capital minority interest exceeding the capital rules’ minority interest limitations.
In July 2019, the federal banking agencies issued a final rule simplifying aspects of the capital rule, the key elements of which apply solely to banking organizations that are not subject to the advanced approaches capital rule. Under the final rule, banking
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organizations which are not subject to the advanced approaches capital rule, such as the Corporation, will be subject to simpler regulatory capital requirements for MSAs, certain DTAs arising from temporary differences, and investments in the capital of unconsolidated financial institutions, compared to those currently applied. The final rule also simplifies the calculation for the amount of capital issued by a consolidated subsidiary of a banking organization and held by third parties (sometimes referred to as a minority interest) that is includable in regulatory capital.

Specifically, the final rule eliminates: (i) the capital rule’s 10 percent CET 1 capital deduction threshold that applies individually to MSAs, temporary difference DTAs, and significant investments in the capital of unconsolidated financial institutions in the form of common stock; (ii) the aggregate 15 percent CET1 capital deduction threshold that subsequently applies on a collective basis across such items; (iii) the 10 percent CET1 capital deduction threshold for non-significant investments in the capital of unconsolidated financial institutions; and (iv) the deduction treatment for significant investments in the capital of unconsolidated financial institutions not in the form of common stock. The capital rule will no longer have distinct treatments for significant and non-significant investments in the capital of unconsolidated financial institutions, but instead will require that banking organizations not subject to the advanced approaches capital rule deduct from CET1 capital any amount of MSAs, temporary difference DTAs, and investments in the capital of unconsolidated financial institutions that individually exceeds 25 percent of CET1 capital. The final rule will be effective on April 1, 2020, and supersedes the transition rule the federal banking agencies adopted in 2017 to allow banking organizations not subject to the advanced approaches capital rule to continue to apply the transition treatment in effect in 2017.

In December 2019, the federal banking agencies issued a final rule on the capital treatment of HVCRE exposures which brought the regulatory definition of HVCRE exposure in line with the statutory definition of HVCRE ADC in the Economic Growth Act. The final rule also clarifies the capital treatment for loans that finance the development of land under the revised HVCRE exposure definition and establishes the requirements for certain exclusions from HVCRE exposures capital treatment.
We believe we will continue to exceed all capital requirements necessary to be deemed “well-capitalized” for all regulatory purposes under these new rules on a fully phased-in basis. For further detail on capital and capital ratios see discussion under the Liquidity and Capital sections under Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, and under Part II, Item 8, Financial Statements and Supplementary Data, Note 19 Regulatory Matters of the notes to consolidated financial statements.
In December 2017, the Basel Committee on Banking Supervision published the last version of the Basel III accord, generally referred to as “Basel IV.” The Basel Committee stated that a key objective of the revisions incorporated into the framework is to reduce excessive variability of risk-weighted assets, which will be accomplished by enhancing the robustness and risk sensitivity of the standardized approaches for credit risk and operational risk. This will facilitate the comparability of banks’ capital ratios, constraining the use of internally modeled approaches, and complementing the risk-weighted capital ratio with a finalized leverage ratio and a revised and robust capital floor. Leadership of the Federal Reserve, OCC, and FDIC, who are tasked with implementing Basel IV, supported the revisions. Under the current U.S. capital rules, operational risk capital requirements and a capital floor apply only to advanced approaches institutions, and not to the Corporation. The impact of Basel IV on us will depend on the manner in which it is implemented by the federal bank regulators.
Current Expected Credit Loss Treatment
In June 2016, the FASB has recently issued an accounting standard update, that will result in a significant change in how we recognize credit losses and may have a material impact on our financial condition or results of operations.
In June 2016, the Financial Accounting Standards Board ("FASB") issued an accounting standard update, "Financial“Financial Instruments-Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments," which replaces the current "incurred loss"“incurred loss” model for recognizing credit losses with an "expected loss"“expected loss” model referred to as the Current Expected Credit Loss ("CECL")CECL model. Under the CECL model, we will beare required to present certain financial assets carried at amortized cost, such as loans held for investment and held-to-maturityHTM debt securities, at the net amount expected to be collected. The measurement of expected credit losses is to be based on information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. This measurement will take placeOn December 21, 2018, the federal banking agencies approved a final rule modifying their regulatory capital rules and providing an option to phase in over a period of three years the day-one regulatory capital effects of the CECL model. The final rule also revises the agencies’ other rules to reflect the update to the accounting standards. The final rule took effect April 1, 2019. However, on August 26, 2020, the federal bank regulatory agencies issued a final rule that allows institutions that adopted the CECL accounting standard in 2020 the option to mitigate the estimated capital effects of CECL for two years, followed by a three-year transition period. Taken together, these measures offer institutions a transition period of up to five years. The Corporation has elected to utilize the 2020 Capital Transition Relief as permitted under applicable regulations.
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On May 8, 2020, four federal banking agencies issued an interagency policy statement on the new CECL methodology. The policy statement harmonizes the agencies' policies on ACL with the FASB's new accounting standards. Specifically, the statement (1) updates concepts and practices from prior policy statements issued in December 2006 and July 2001 and specifies which prior guidance documents are no longer relevant; (2) describes the appropriate CECL methodology, in light of Topic 326, for determining ACLs on financial assets measured at amortized cost, net investments in leases, and certain off-balance sheet credit exposures; and (3) describes how to estimate an ACL for an impaired AFS debt security in line with Topic 326. The proposed policy statement is effective at the time that each institution adopts the financialnew standards required by the FASB.
Capital Planning and Stress Testing Requirements
As part of the regulatory relief provided by the Economic Growth Act, the asset is first addedthreshold requiring insured depository institutions to conduct and report to their primary federal bank regulators annual company-run stress tests was raised from $10 billion to $250 billion in total consolidated assets and the requirement was made “periodic” rather than annual. Upon enactment, the Economic Growth Act also provided that bank holding companies under $100 billion in assets were no longer subject to stress testing requirements. The amended regulations also provide the Federal Reserve with discretion to subject bank holding companies with more than $100 billion in total assets to enhanced supervision. In addition, Section 214 of the Economic Growth Act and its implementing regulation prohibit the federal banking agencies from requiring the Bank to assign a heightened risk weight to certain HVCRE ADC loans as previously required under the Basel III Capital Rules. Notwithstanding these regulatory amendments, the federal banking agencies indicated through interagency guidance that the capital planning and risk management practices of institutions with total assets less than $100 billion would continue to be reviewed through the regular supervisory process. Although the Corporation will continue to monitor and stress test its capital consistent with the safety and soundness expectations of the federal regulators, the Corporation will no longer publish stress testing results as a result of the legislative and regulatory amendments.
Enforcement Powers of the Federal Banking Agencies; Prompt Corrective Action
The Federal Reserve, the OCC, and the CFPB have extensive supervisory authority over their regulated institutions, including, among other things, the power to compel higher reserves, the ability to assess civil money penalties, the ability to issue cease-and-desist or removal orders and the ability to initiate injunctive actions. In general, these enforcement actions may be initiated for violations of laws and regulations or for unsafe or unsound banking practices. Other actions or inactions by the Parent Company may provide the basis for enforcement action, including misleading or untimely reports.
Federal banking regulators are authorized and, under certain circumstances, required to take certain actions against banks that fail to meet their capital requirements. The federal banking agencies have additional enforcement authority with respect to undercapitalized depository institutions.
“Well capitalized” institutions may generally operate without supervisory restriction. “Adequately capitalized” institutions cannot normally pay dividends or make any capital contributions that would leave them undercapitalized; they cannot pay a management fee to a controlling person if, after paying the fee, they would be undercapitalized; and they cannot accept, renew or roll over any brokered deposit unless the bank has applied for and been granted a waiver by the FDIC.
We note that the Economic Growth Act provides that reciprocal deposits are not treated as brokered deposits in the case of a “well capitalized” institution that received an “outstanding” or a “good” rating on its most recent examination to the balance sheet and periodically thereafter. This differs significantly fromextent the "incurred loss" model required under current generally accepted accounting principles ("GAAP"), which delays recognition until it is probable a loss has been incurred. Accordingly, we expect thatamount of such deposits does not exceed the adoptionlesser of $5 billion or 20% of the CECL model will materially affect how we determine ourbank’s total liabilities.


allowance for loan losses and could require us to significantly increase our allowance. Moreover, the CECL model may create more volatility in the level of our allowance for loan losses. If weThe federal banking agencies are required to materiallytake action to restrict the activities of an “undercapitalized,” “significantly undercapitalized,” or “critically undercapitalized” insured depository institution. Any such bank must submit a capital restoration plan that is guaranteed by the parent holding company. Until such plan is approved, it may not increase our level of allowance for loan losses forits assets, acquire another institution, establish a branch or engage in any reason, such increase could adversely affect our business, financial conditionnew activities, and results of operations.generally may not make capital distributions. In certain situations, a federal banking agency may reclassify a well-capitalized institution as adequately capitalized and may require an adequately capitalized or undercapitalized institution to comply with supervisory actions as if the institution were in the next lower category.
The new CECL standard will become effective for us for fiscal years beginning after December 15, 2019 and for interim periodsInstitutions must file a capital restoration plan with the OCC within those fiscal years. We are currently evaluating the impact the CECL model will have on our accounting, but we expect to recognize a one-time cumulative-effect adjustment to our allowance for loan losses as45 days of the beginningdate it receives a notice from the OCC that it is “undercapitalized,” “significantly undercapitalized,” or “critically undercapitalized.” Compliance with a capital restoration plan must be guaranteed by a parent holding company. In addition, the OCC is permitted to take any one of the first reporting period in which we adopt the new standard, consistent with regulatory expectations set forth in interagency guidance issued at the end of 2016. We cannot yet determine the magnitude of any such one-time cumulative adjustment or of the overall impact of the new standard on our financial condition or results of operations.
We are subject to lending concentration risks.    As of December 31, 2017, approximately 58% of our loan portfolio consisted of commercial and industrial, real estate construction, commercial real estate loans, and lease financing (collectively, "commercial loans"). Commercial loans are generally viewed as having more inherent risk of default than residential mortgage loans or other consumer loans. Also, the commercial loan balance per borrower is typically larger than that for residential mortgage loans and other consumer loans, inferring higher potential losses on an individual loan basis. Because our loan portfolio contains a number of commercial loansdiscretionary supervisory actions, including but not limited to the issuance of a capital directive and the replacement of senior executive officers and directors.
Finally, bank regulatory agencies have the ability to impose higher than normal capital requirements known as individual minimum capital requirements for institutions with balances over $25 million,a high-risk profile.
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At December 31, 2020, the deteriorationBank satisfied the capital requirements necessary to be deemed “well capitalized.” In the event of one or a fewchange to this status, the imposition of these loans could cause a significant increase in nonaccrual loans, whichany of the measures described above could have a material adverse effect on ourthe Corporation and on its profitability and operations. The Corporation’s shareholders do not have preemptive rights and, therefore, if the Corporation is directed by the OCC or the FDIC to issue additional shares of common stock, such issuance may result in dilution in shareholders’ percentage of ownership of the Corporation.
Deposit Insurance Premiums
Associated Bank is a member of the FDIC and pays an insurance premium to the FDIC based upon its assessment rates on a quarterly basis. Deposits are insured up to applicable limits by the FDIC and such insurance is backed by the full faith and credit of the United States Government.
Under the Dodd-Frank Act, a permanent increase in deposit insurance was authorized to $250,000 per depositor, per insured depository institution for each account ownership category.
The Dodd-Frank Act also set the minimum DIF reserve ratio at 1.35% of estimated insured deposits. The FDIC was required to attain this ratio by September 30, 2020. The Dodd-Frank Act also required the FDIC to define the deposit insurance assessment base for an insured depository institution as an amount equal to the institution’s average consolidated total assets during the assessment period minus average tangible equity. The assessment rate schedule for larger institutions like Associated Bank (i.e., institutions with at least $10 billion in assets) differentiates between such large institutions by use of a “scorecard” that combines an institution’s CAMELS ratings with certain forward-looking financial conditioninformation to measure the risk to the DIF. Pursuant to this “scorecard” method, two scores (a performance score and resultsa loss severity score) will be combined and converted to an initial base assessment rate. The performance score measures an institution’s financial performance and ability to withstand stress. The loss severity score measures the relative magnitude of operations.
Commercial real estate lending may expose uspotential losses to increased lending risks. Our policy generally has been to originate commercial real estate loansthe DIF in the eight states in whichevent of the institution’s failure. Total scores are converted pursuant to a predetermined formula into an initial base assessment rate. Assessment rates range from 2.5 bp to 45 bp for large institutions. Premiums for Associated Bank operates. At December 31, 2017, commercial real estate loans totaled $4.8 billion, or 23%are now calculated based upon the average balance of our total loan portfolio. Asassets minus average tangible equity as of the close of business for each day during the calendar quarter.
On June 22, 2020, the FDIC issued a resultfinal rule that mitigates the deposit insurance assessment effects of our growth of this portfolioparticipating in the past several years,PPP, the acquisitionPPPLF and MMLF. Pursuant to the final rule, the FDIC will generally remove the effect of Bank Mutual which adds approximately $1 billionPPP lending in calculating an institutions deposit insurance assessment. The final rule also provides an offset to our exposure, and planned future growth, these loans require more ongoing evaluation and monitoring and we are implementing enhanced risk management policies, procedures and controls. Commercial real estate loans generally involve a greater degree of credit risk than residential mortgage loans because they typically have larger balances and are more affected by adverse conditionsan institution's total assessment amount for the increase in its assessment base attributable to participation in the economy. Because paymentsPPP and MMLF. Further, on loans secured commercial real estate often depend uponOctober 20, 2020, the successful operation and managementFDIC issued a final rule to allow institutions that experienced temporary growth, from participation in the PPPLF and/or MMLF, to determine whether they are subject to the requirements of Part 363 of the propertiesFDIC's regulations (which imposes annual audit and the businesses which operate from within them, repayment of such loans may be affected by factors outside the borrower’s control, such as adverse conditions in the real estate market or the economy or changes in government regulation. In recent years, commercial real estate markets have been experiencing substantial growth, and increased competitive pressures have contributed significantly to historically low capitalization rates and rising property values. Commercial real estate prices, according to many U.S. commercial real estate indices, are currently above the 2007 peak levels that contributed to the financial crisis. Accordingly, the federal bank regulatory agencies have expressed concerns about weaknesses in the current commercial real estate market. Our failure to adequately implement enhanced risk management policies, procedures and controls could adversely affect our ability to increase this portfolio going forward and could result in an increased rate of delinquencies in, and increased losses, from this portfolio. At December 31, 2017, nonaccrual commercial real estate loans totaled $6reporting requirements on IDIs with $500 million or less than 1% of ourmore in consolidated total portfolio of commercial real estate loans.
We may be adversely affected by declinesassets) for fiscal years ending in oil prices. Ongoing volatility in2021 based on the oil and gas markets have compressed margins for many U.S.-based oil producers and others in the Oil and Gas industry. Asconsolidated assets of December 31, 2017, our oil2019.
The FDIC has the flexibility to adopt actual rates that are higher or lower than the total base assessment rates adopted without notice and gas loan exposure was $935 millioncomment, if certain conditions are met.
On September 30, 2018, the DIF reserve ratio reached 1.36 percent, exceeding the statutorily required minimum reserve ratio of commitments1.35 percent ahead of the September 30, 2020 deadline required under the Dodd-Frank Act. FDIC regulations provide that, upon reaching the minimum, surcharges on insured depository institutions with $600 million outstanding, representing approximately 3%total consolidated assets of our loan portfolio. The Oil and Gas portfolio was comprised of 56 credits made to small and mid-sized companies. These borrowers are likely to be adversely affected by price volatility or downturn in oil and gas prices. The allowance related to this portfolio was 4.5% at December 31, 2017, compared to 5.7% at December 31, 2016. A significant deterioration in our oil and gas loans could cause a significant increase in nonaccrual loans. An increase in nonaccrual loans could result in a loss of interest income from these loans, one$10 billion or more additional increaseswill cease. The last quarterly surcharge was reflected in the provisionBank’s December 2018 assessment invoice, which covered the assessment period from July 1, 2018 through September 30, 2018. The Bank's assessment invoices have not included a quarterly surcharge since that time.
Assessment rates, which declined for loan losses,all banks when the reserve ratio first surpassed 1.15 percent in the third quarter of 2016, are expected to remain unchanged. Assessment rates are scheduled to decrease when the reserve ratio exceeds 2 percent.
DIF-insured institutions pay a FICO assessment in order to fund the interest on bonds issued in the 1980s in connection with the failures in the thrift industry. The FICO assessment was computed on assets as required by the Dodd-Frank Act. These assessments continued until the bonds matured in September 2019. The Corporation’s assessment rate for FDIC was approximately 6 bp for 2020.
The FDIC is authorized to conduct examinations of and an increaserequire reporting by FDIC-insured institutions. It is also authorized to terminate a depository bank’s deposit insurance upon a finding by the FDIC that the bank’s financial condition is unsafe or unsound or that the institution has engaged in loan charge offs, allunsafe or unsound practices or has violated any applicable rule, regulation, order or condition enacted or imposed by the bank’s regulatory agency. The termination of which coulddeposit insurance for our national bank subsidiary would have a material adverse effect on our earnings, operations and financial condition and resultscondition.
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Historically, deposit insurance premiums we have paid to the FDIC have been deductible for federal income tax purposes; however, the Tax Act disallows the deduction of operations. A prolonged periodsuch premium payments for banking organizations with total consolidated assets of low oil prices could have a material adverse effect on our business, financial condition and results of operations.
We depend$50 billion or more. For banks with less than $50 billion in total consolidated assets, such as ours, the premium deduction is phased out based on the accuracyproportion of a bank’s assets exceeding $10 billion.
On December 15, 2020, the FDIC issued a final rule on brokered deposits. The rule aims to clarify and completenessmodernize the FDIC's existing regulatory framework for brokered deposits. Notable aspects of information about our customersthe rule include (1) the establishment of bright-line standards for determining whether an entity meets the statutory definition of "deposit broker"; (2) the identification of a number of business relationships ("designated exceptions") to which the "primary purpose" exception is automatically applicable; (3) the establishment of a "transparent" application process for entities that seek a "primary purpose" exception, but do not qualify as a "designated exception"; and counterparties.    In deciding whether to extend credit or enter into other transactions, we may rely on information furnished by or on behalf of customers and counterparties, including financial statements, credit reports, and other financial information. We may also rely on representations of those customers, counterparties, or other(4) the clarification that third parties such as independent auditors, asthat have an exclusive deposit-placement arrangement with only one IDI are not considered a "deposit broker."
Standards for Safety and Soundness
The federal banking agencies have adopted the Interagency Guidelines for Establishing Standards for Safety and Soundness (the “Guidelines”). The Guidelines establish certain safety and soundness standards for all depository institutions. The operational and managerial standards in the Guidelines relate to the accuracyfollowing: (1) internal controls and completeness of that information. Reliance on inaccurate or misleading financial statements,information systems; (2) internal audit systems; (3) loan documentation; (4) credit reports, or other financial information could cause usunderwriting; (5) interest rate exposure; (6) asset growth; (7) compensation, fees and benefits; (8) asset quality; and (9) earnings. Rather than providing specific rules, the Guidelines set forth basic compliance considerations and guidance with respect to enter into unfavorable transactions, which could have a material adverse effect on our financial condition and results of operations.
Lack of system integrity or credit quality relateddepository institution. Failure to funds settlementmeet the standards in the Guidelines, however, could result in a request by the OCC to one of the nationally chartered banks to provide a written compliance plan to demonstrate its efforts to come into compliance with such Guidelines. Failure to provide a plan or to implement a provided plan requires the appropriate federal banking agency to issue an order to the institution requiring compliance.
Transactions with Affiliates and Insiders
Transactions between our national banking subsidiary and its related parties or any affiliate are governed by Sections 23A and 23B of the Federal Reserve Act. An affiliate is any company or entity, which controls, is controlled by or is under common control with the bank. In a holding company context, at a minimum, the parent holding company of a national bank, and any companies that are controlled by such parent holding company, are affiliates of the bank. Generally, Sections 23A and 23B (i) limit the extent to which an institution or its subsidiaries may engage in “covered transactions” with any one affiliate to an amount equal to 10% of such institution’s capital stock and surplus, and contain an aggregate limit on all such transactions with all affiliates to an amount equal to 20% of such capital stock and surplus, and (ii) require that all such transactions be on terms substantially the same, or at least as favorable, to the institution or subsidiary as those provided to a nonaffiliate. The term “covered transaction” includes the making of loans, purchase of assets, issuance of a guarantee and similar types of transactions. Certain types of covered transactions must be collateralized according to a schedule set forth in the statute based on the type of collateral.
Certain transactions with our directors, officers or controlling persons are also subject to conflicts of interest regulations. Among other things, these regulations require that loans to such persons and their related interests be made on terms substantially the same as for loans to unaffiliated individuals and must not create an abnormal risk of repayment or other unfavorable features for the financial loss.    We settle fundsinstitution. See Note 4 Loans of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information on behalf of financial institutions, other businesses and consumers and receive funds from clients, card issuers, payment networks and consumers on a daily basisloans to related parties.
Community Reinvestment Act Requirements
Associated Bank is subject to periodic CRA reviews by the OCC. The CRA does not establish specific lending requirements or programs for a variety of transaction types. Transactions we facilitate include wire transfers, debit card, credit card and electronic bill payment transactions, supporting consumers, financial institutions and other businesses. These paymentdoes not limit the ability of such institutions to develop products and services believed best-suited for a particular community. An institution’s CRA assessment may be used by its regulators in their evaluation of certain applications, including a merger, acquisition or the establishment of a branch office. An unsatisfactory rating may be used as the basis for denial of such an application. The Bank received a “Satisfactory” CRA rating in its most recent evaluation.
On June 5, 2020, the OCC issued a final rule to modernize the agency's regulations under the CRA. The rule (1) clarifies which activities qualify for CRA credit and (2) requires banks to identify an additional assessment area based on where they receive a significant portion of their domestic retail products, thus creating two assessment areas: a deposit-based assessment area and a facility-based assessment area. Further, on November 24, 2020, the OCC issued a proposed rule to establish the agency's proposed approach to determine the CRA evaluation measure benchmarks, retail lending distribution test thresholds, and community development minimums under the general performance standards set forth in the June 2020 final rule.
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Privacy, Data Protection, and Cybersecurity
activities rely upon the technology infrastructure that facilitates the verification of activity with counterparties and the facilitation of the payment. If the continuity of operations or integrity of processing were compromised this could result in a financial loss to us due to a failure in payment facilitation. In addition, we may issue credit to consumers, financial institutions or other businesses as part of the funds settlement. A default on this credit by a counterparty could result in a financial loss to us.
We are subject to environmental liabilitya number of U.S. federal, state, local and foreign laws and regulations relating to consumer privacy and data protection. Under privacy protection provisions of the Gramm-Leach-Bliley Act of 1999 and its implementing regulations and guidance, we are limited in our ability to disclose non-public information about consumers to nonaffiliated third parties. Financial institutions, such as the Bank, are required by statute and regulation to disclose their privacy policies to consumers and, in some circumstances, allow consumers to prevent disclosure of certain personal information to a nonaffiliated third party. In addition, such financial institutions must appropriately safeguard its customers’ nonpublic, personal information.

In many jurisdictions, including every U.S. state, consumers must be notified in the event of a data breach. The changing privacy laws in the United States, Europe and elsewhere, including the California Consumer Privacy Act, which became effective in January 2020, create new individual privacy rights and impose increased obligations on companies handling personal data. In addition, multiple states, Congress and regulators outside the United States are considering similar laws or regulations which could create new individual privacy rights and impose increased obligations on companies handling personal data. For example, on December 18, 2020, the federal financial regulatory agencies announced a proposal that would require supervised banking organizations to promptly notify their primary federal regulator in the event of a computer security incident. If adopted without substantial change, the proposed rule would require banking organizations to notify their primary federal regulator promptly, and not later than 36 hours after, the discovery of such incidents, termed "computer-security incidents" that are "notification incidents."

Federal banking agencies, including the OCC, have adopted guidelines for establishing information security standards and cybersecurity programs for implementing safeguards under the supervision of the board of directors. These guidelines, along with related regulatory materials, increasingly focus on risk associatedmanagement and processes related to information technology and the use of third parties in the provision of financial services. In October 2016, the federal banking agencies issued an advance notice of proposed rulemaking on enhanced cybersecurity risk-management and resilience standards that would apply to large and interconnected banking organizations and to services provided by third parties to these firms. These enhanced standards would apply only to depository institutions and depository institution holding companies with lending activities.total consolidated assets of $50 billion or more, which would not currently include the Corporation.
Recent cyberattacks against banks and other financial institutions that resulted in unauthorized access to confidential customer information have prompted the federal banking regulators to issue extensive guidance on cybersecurity. Among other things, financial institutions are expected to design multiple layers of security controls to establish lines of defense and ensure that their risk management processes address the risks posed by compromised customer credentials, including security measures to authenticate customers accessing internet-based services. A financial institution also should have a robust business continuity program to recover from a cyberattack and procedures for monitoring the security of third-party service providers that may have access to nonpublic data at the institution. During 2020, the Corporation did not discover any material cybersecurity incidents.
Bank Secrecy Act / Anti-Money Laundering
The BSA, which is intended to require financial institutions to develop policies, procedures, and practices to prevent and deter money laundering, mandates that every national bank have a written, board-approved program that is reasonably designed to assure and monitor compliance with the BSA. The program must, at a minimum: (1) provide for a system of internal controls to assure ongoing compliance; (2) provide for independent testing for compliance; (3) designate an individual responsible for coordinating and monitoring day-to-day compliance; and (4) provide training for appropriate personnel. In addition, national banks are required to adopt a customer identification program as part of its BSA compliance program. National banks are also required to file SARs when they detect certain known or suspected violations of federal law or suspicious transactions related to a money laundering activity or a violation of the BSA. In May 2016, the regulations implementing the BSA were amended, effective May 2018, to explicitly include risk-based procedures for conducting ongoing customer due diligence and procedures for understanding the nature and purpose of customer relationships for the purpose of developing a customer risk profile. In addition, FinCEN recently promulgated new customer due diligence and customer identification rules that require banks to identify and verify the identity of the beneficial owners of all legal entity customers (other than those that are excluded) at the time a new account is opened (other than accounts that are exempted), which rules became effective on May 11, 2018.
In addition to complying with the BSA, the Bank is subject to the Patriot Act. The Patriot Act is designed to deny terrorists and criminals the ability to obtain access to the United States’ financial system and has significant implications for depository institutions, brokers, dealers, and other businesses involved in the transfer of money. The Patriot Act mandates that financial service companies implement additional policies and procedures and take heightened measures designed to address any or all of the following matters: customer identification programs, money laundering, terrorist financing, identifying and reporting suspicious activities and currency transactions, currency crimes, and cooperation between financial institutions and law enforcement authorities.
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On December 3, 2019, three federal banking agencies and FinCEN issued a joint statement clarifying the compliance procedures and reporting requirements that banks must file for customers engaged in the growth or cultivation of hemp, including a clear statement that banks need not file a SAR on customers engaged in the growth or cultivation of hemp in accordance with applicable laws and regulations. This statement does not apply to cannabis-related business; thus, the statement only pertains to customers who are lawfully growing or cultivating hemp and are not otherwise engaged in unlawful or suspicious activity.
Further, on January 1, 2021, Congress passed the National Defense Authorization Act, which enacted the most significant overhaul of the BSA and related anti-money laundering laws since the Patriot Act. Notable amendments include (1) significant changes to the collection of beneficial ownership information and the establishment of a beneficial ownership registry, which requires corporate entities (generally, any corporation, LLC, or other similar entity with 20 or fewer employees and annual gross income of $5 million or less) to report beneficial ownership information to FinCEN (which will be maintained by FinCEN and made available upon request to financial institutions); (2) enhanced whistleblower provisions, Awhich provide that one or more whistleblowers who voluntarily provide original information leading to the successful enforcement of violations of the AML laws in any judicial or administrative action brought by the Secretary of the Treasury or the Attorney General resulting in monetary sanctions exceeding $1 million (including disgorgement and interest but excluding forfeiture, restitution, or compensation to victims) will receive not more than 30 percent of the monetary sanctions collected and will receive increased protections; (3) increased penalties for violations of the BSA; (4) improvements to existing information sharing provisions that permit financial institutions to share information relating to SARs with foreign branches, subsidiaries, and affiliates (except those located in China, Russia, or certain other jurisdictions) for the purpose of combating illicit finance risks; and (5) expanded duties and powers of FinCEN. Many of the amendments, including those with respect to beneficial ownership, require the Department of Treasury and FinCEN to promulgate rules.
Interstate Branching
Pursuant to the Dodd-Frank Act, national and state-chartered banks may open an initial branch in a state other than its home state (e.g., a host state) by establishing a de novo branch at any location in such host state at which a bank chartered in such host state could establish a branch. Applications to establish such branches must still be filed with the appropriate primary federal regulator.
Volcker Rule
The Dodd-Frank Act prohibits insured depository institutions and their holding companies from engaging in proprietary trading except in limited circumstances, and prohibits them from owning equity interests in excess of three percent of Tier 1 Capital in private equity and hedge funds (known as the “Volcker Rule”). On December 10, 2013, five U.S. financial regulators, including the Federal Reserve and the OCC, adopted regulations implementing the Volcker Rule. Those regulations prohibit banking entities from (1) engaging in short-term proprietary trading for their own accounts, and (2) having certain ownership interests in and relationships with hedge funds or private equity funds, which are referred to as “covered funds.” The regulations also require each regulated entity to establish an internal compliance program that is consistent with the extent to which it engages in activities covered by the Volcker Rule. Historically, this meant that the largest banking entities (i.e., those with $50 billion or more in assets) had higher reporting requirements, but in November 2019, five federal banking agencies issued a final rule revising certain aspects of the Volcker Rule. The final rule simplifies and streamlines compliance requirements for firms that do not have significant trading activities and enhances requirements for firms that do. Under the rule, compliance requirements will be based on the amount of assets and liabilities that a bank trades. Firms with significant trading activities (i.e., those with $20 billion or more in trading assets and liabilities) will have heightened compliance obligations.
The rule became effective on January 1, 2020, and banking entities were required to comply as of January 1, 2021. Although we will benefit from significantly reduced compliance obligations due to the level of our trading assets being below the $20 billion threshold, we will remain subject to the modified rules and requirements related to covered funds. Accordingly, we expect that the revised rule will reduce some of our compliance costs, but in the short term we may experience some costs in developing and implementing changes in conformance with the rule. Further, on June 25, 2020, the five U.S. financial regulators issued a final rule that modifies the rule's prohibition on banking entities investing in or sponsoring "covered funds." The new rule (1) streamlines the covered funds portion of our loan portfolio is securedthe rule; (2) addresses the extraterritorial treatment of certain foreign funds; and (3) permits banking entities to offer financial services and engage in other activities that do not raise concerns that the Volker Rule was intended to address.
Incentive Compensation Policies and Restrictions
In July 2010, the federal banking agencies issued guidance on sound incentive compensation policies that applies to all banking organizations supervised by real property. During the ordinary courseagencies (thereby including both the Parent Company and the Bank). Pursuant to the guidance, to be consistent with safety and soundness principles, a banking organization’s incentive compensation arrangements should:
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(1) provide employees with incentives that appropriately balance risk and reward; (2) be compatible with effective controls and risk management; and (3) be supported by strong corporate governance including active and effective oversight by the banking organization’s board of business, wedirectors. Monitoring methods and processes used by a banking organization should be commensurate with the size and complexity of the organization and its use of incentive compensation.
In accordance with the Dodd-Frank Act, the federal banking agencies prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions (generally institutions that have over $1 billion in assets) and are deemed to be excessive, or that may forecloselead to material losses.
The Federal Reserve will review, as part of its standard, risk-focused examination process, the incentive compensation arrangements of banking organizations, such as the Corporation, that are not “large, complex banking organizations.” These reviews will be tailored to each organization based on the scope and complexity of the organization’s activities and the prevalence of incentive compensation arrangements. The findings of the supervisory initiatives will be included in reports of examination. Deficiencies will be incorporated into the organization’s supervisory ratings, which can affect the organization’s ability to make acquisitions and take title to properties securing certain loans. In doing so, there isother actions. Enforcement actions may be taken against a banking organization if its incentive compensation arrangements, or related risk-management control or governance processes, pose a risk that hazardous or toxic substances couldto the organization’s safety and soundness and the organization is not taking prompt and effective measures to correct the deficiencies.
The scope and content of the U.S. banking regulators’ policies on executive compensation may continue to evolve in the near future. It cannot be found on these properties. If hazardous or toxic substances are found, we may be liable for remediation costs, as well as for personal injurydetermined at this time whether compliance with such policies will adversely affect the Corporation’s ability to hire, retain and property damage. Environmentalmotivate its key employees.
Consumer Financial Services Regulations
Federal and applicable state banking laws mayalso require us to take steps to protect consumers. Bank regulatory agencies are increasingly focusing attention on compliance with consumer protection laws and regulations. These laws include disclosures regarding truth in lending, truth in savings, and funds availability.
To promote fairness and transparency for mortgages, credit cards, and other consumer financial products and services, the Dodd-Frank Act established the CFPB. This agency is responsible for interpreting and enforcing federal consumer financial laws, as defined by the Dodd-Frank Act, that, among other things, govern the provision of deposit accounts along with mortgage origination and servicing. Some federal consumer financial laws enforced by the CFPB include the Equal Credit Opportunity Act, TILA, the Truth in Savings Act, the Home Mortgage Disclosure Act, RESPA, the Fair Debt Collection Practices Act, and the Fair Credit Reporting Act. The CFPB is also authorized to prevent any institution under its authority from engaging in an unfair, deceptive, or abusive act or practice in connection with consumer financial products and services.
Under TILA as implemented by Regulation Z, as amended by the CFPB effective January 10, 2014, mortgage lenders are required to make a reasonable and good faith determination based on verified and documented information that a consumer applying for a mortgage loan has a reasonable ability to repay the loan according to its terms. Mortgage lenders are required to determine consumers’ ability to repay in one of two ways. The first alternative requires the mortgage lender to consider the following eight underwriting factors when making the credit decision: (1) current or reasonably expected income or assets; (2) current employment status; (3) the monthly payment on the covered transaction; (4) the monthly payment on any simultaneous loan; (5) the monthly payment for mortgage-related obligations; (6) current debt obligations, alimony, and child support; (7) the monthly DTI ratio or residual income; and (8) credit history. Alternatively, the mortgage lender can originate QMs, which are entitled to a presumption that the creditor making the loan satisfied the ATR requirements. In general, a QM is a mortgage loan without negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years. In addition, to be a QM the points and fees paid by a consumer cannot exceed 3% of the total loan amount. Further, on December 10, 2020, the CFPB issued two final rules related to QM loans. The first rule replaces the strict 43 percent DTI threshold for QM loans and provides that, in addition to existing requirements, a loan receives a conclusive presumption that the consumer had the ability to repay if the APR does not exceed the average prime offer rate for a comparable transaction by 1.5 percentage points or more as of the date the interest rate is set. Further, a loan receives a rebuttable presumption that the consumer had the ability to repay if the APR exceeds the average prime offer rate for a comparable transaction by 1.5 percentage points or more but by less than 2.25 percentage points. The second rule creates a new category of "seasoned" QMs for loans that meet certain performance requirements. The rule allows a non-QM loan or a "rebuttable presumption" QM loan to receive a safe harbor from ATR liability at the end of a "seasoning" period of at least 36 months as a "seasoned QM" if it satisfies certain product restrictions, points-and-fees limits, and underwriting requirements, and the loan meets the designated performance and portfolio requirements during the "seasoning period." The first final rule has a mandatory compliance date of July 1, 2021 and the second
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final rule will apply to covered transactions for which institutions receive an application after the effective date. The Corporation is predominantly an originator of compliant QMs.
Additionally, the CFPB has the authority to take supervisory and enforcement action against banks and other financial services companies under the agency’s jurisdiction that fail to comply with federal consumer financial laws. As an insured depository institution with total assets of more than $10 billion, the Bank is subject to the CFPB’s supervisory and enforcement authorities. The Dodd-Frank Act also permits states to adopt stricter consumer protection laws and state attorneys general to enforce consumer protection rules issued by the CFPB. As a result of these aspects of the Dodd-Frank Act, the Bank operates in a stringent consumer compliance environment. Therefore, the Bank is likely to incur substantial expensesadditional costs related to consumer protection compliance, including but not limited to potential costs associated with CFPB examinations, regulatory and enforcement actions and consumer-oriented litigation, which is likely to increase as a result of the consumer protection provisions of the Dodd-Frank Act. The CFPB has been active in bringing enforcement actions against banks and other financial institutions to enforce consumer financial laws. The federal financial regulatory agencies, including the OCC and states attorneys general, also have become increasingly active in this area with respect to institutions over which they have jurisdiction. We have incurred and may materially reducein the affected property’s valuefuture incur additional costs in complying with these requirements.
Pursuant to the Dodd-Frank Act, the FDIC has backup enforcement authority over a depository institution holding company, such as the Parent Company, if the conduct or limitthreatened conduct of such holding company poses a risk to the DIF, although such authority may not be used if the holding company is generally in sound condition and does not pose a foreseeable and material risk to the DIF. The Dodd-Frank Act may have a material impact on the Corporation’s and the Bank’s operations, particularly through increased compliance costs resulting from possible future consumer and fair lending regulations. See the Risk Factors section for a more extensive discussion of this topic.
Other Banking Regulations
The Bank is also subject to a variety of other regulations with respect to the operation of its businesses, including but not limited to the Dodd-Frank Act, which among other restrictions placed limitations on the interchange fees charged for debit card transactions, TILA, Truth in Savings Act, Equal Credit Opportunity Act, Electronic Funds Transfer Act, Fair Housing Act, Home Mortgage Disclosure Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Expedited Funds Availability (Regulation CC), Reserve Requirements (Regulation D), Insider Transactions (Regulation O), Privacy of Consumer Information (Regulation P), Margin Stock Loans (Regulation U), Right To Financial Privacy Act, Flood Disaster Protection Act, Homeowners Protection Act, Servicemembers Civil Relief Act, RESPA, Telephone Consumer Protection Act, CAN-SPAM Act, Children’s Online Privacy Protection Act, and the John Warner National Defense Authorization Act. Further, on January 4, 2021, the OCC issued a notice of proposed rulemaking amending their current rules related to ownership of real property. The proposal would provide a set of general standards, including an occupancy test and excess capacity standards, that the OCC will use to determine whether the acquisition and holding of real estate is necessary for the transaction of an institution's business.
The laws and regulations to which we are subject are constantly under review by Congress, the federal regulatory agencies, and the state authorities. These laws and regulations could be changed drastically in the future, which could affect our profitability, our ability to usecompete effectively, or sell the affected property. In addition, future laws or more stringent interpretations or enforcement policies with respect to existing laws may increase our exposure to environmental liability. Althoughcomposition of the financial services industry in which we have policies and procedures to perform an environmental review before lending against or initiating any foreclosure action on real property, these reviews may not be sufficient to detect all potential environmental hazards. The remediation costs and any other financial liabilities associated with an environmental hazard could have a material adverse effect on our financial condition and results of operations.compete.
Liquidity and Interest Rate Risks
Liquidity is essential to our businesses.    The Corporation requires liquidity to meet its deposit and debt obligations as they come due. Access to liquidity could be impaired by an inability to access the capital markets or unforeseen outflows of deposits. Risk factors that could impair our ability to access capital markets include a downturn in our Midwest markets, difficult credit markets, credit rating downgrades, or regulatory actions against the Corporation. The Corporation’s access to deposits can be impacted by the liquidity needs of our customers as a substantial portion of the Corporation’s liabilities are demand while a substantial portion of the Corporation’s assets are loans that cannot be sold in the same timeframe. Historically, the Corporation has been able to meet its cash flow needs as necessary. If a sufficiently large number of depositors sought to withdraw their deposits for whatever reason, the Corporation may be unable to obtain the necessary funding at favorable terms.
We are subject to interest rate risk.    Our earnings and cash flows are largely dependent upon our net interest income. Interest rates are highly sensitive to many factors that are beyond our control, including general economic conditions and policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. Changes in monetary policy, including changes in interest rates, could influence not only the interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to originate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our mortgage portfolio and other interest-earning assets. If the interest rates paid on deposits and other borrowings increase at a faster rate than the interest rates received on loans and other investments, our net interest income, and therefore earnings, could be adversely affected. Earnings could also be adversely affected if the interest rates received on loans and other investments fall more quickly than the interest rates paid on deposits and other borrowings. Our most significant interest rate risk may be further declines in the absolute level of interest rates or the prolonged continuation of the current low rate environment, as this would generally lead to further compression of our net interest margin, reduced net interest income, and devaluation of our deposit base.
Although management believes it has implemented effective asset and liability management strategies, including the potential use of derivatives as hedging instruments, to reduce the potential effects of changes in interest rates on our results of operations, any substantial, unexpected, prolonged change in market interest rates could have a material adverse effect on our financial condition and results of operations. Also, our interest rate risk modeling techniques and assumptions likely may not fully predict or capture the impact of actual interest rate changes on our balance sheet.
The impact of interest rates on our mortgage banking business can have a significant impact on revenues.    Changes in interest rates can impact our mortgage-related revenues and net revenues associated with our mortgage activities. A decline in mortgage rates generally increases the demand for mortgage loans as borrowers refinance, but also generally leads to accelerated payoffs. Conversely, in a constant or increasing rate environment, we would expect fewer loans to be refinanced and a decline in payoffs. Although we use models to assess the impact of interest rates on mortgage-related revenues, the estimates of revenues produced by these models are dependent on estimates and assumptions of future loan demand, prepayment speeds and other factors which may differ from actual subsequent experience.
Changes in interest rates could reduce the value of our investment securities holdings.The Corporation maintains an investment portfolio consisting of various high quality liquid fixed-income securities. The total book value of the securities portfolio as of December 31, 2017 was $6.3 billion and the estimated duration of the aggregate portfolio was approximately 4.1 years. The nature of fixed-income securities is such that changes in market interest rates impact the value of these assets. Based on the duration of the Corporation’s investment securities portfolio, a one percent decrease in market rates is projected to increase the market value of the investment securities portfolio by approximately $241 million, while a one percent increase in market rates is projected to


decrease the market value of the investment securities portfolio by approximately $263 million. The acquisition of Bank Mutual is expected to increase the investment securities portfolio by approximately 12%.
Changes in interest rates could also reduce the value of our residential mortgage-related securities and mortgage servicing rights,MSRs, which could negatively affect our earnings.
    We haveThe planned phasing out of LIBOR as a portfolio of mortgage servicing rights. A mortgage servicing right ("MSR") isfinancial benchmark presents risks to the right to service a mortgage loan (i.e., collect principal, interest, escrow amounts, etc.) for a fee. We recognize MSRs when we originate mortgage loans and keepfinancial instruments originated or held by the servicing rights after we sell or securitize the loans or when we purchase the servicing rights to mortgage loans originated by other lenders. We carry MSRs at the lower of amortized cost or estimated fair value. Fair value is the present value of estimated future net servicing income, calculated based on a number of variables, including assumptions about the likelihood of prepayment by borrowers.Corporation.
When interest rates fall, borrowers are more likely to prepay their mortgage loans by refinancing them at a lower rate. As the likelihood of prepayment increases, the fair value of our residential mortgage-related securities and MSRs can decrease. Each quarter we evaluate our residential mortgage-related securities and MSRs for impairment. If temporary impairment exists, we establish a valuation allowance for the MSRs through a charge to earnings for the amount the carrying amount exceeds fair value. We also evaluate our MSRs for other-than-temporary impairment. If we determine that other-than-temporary impairment exists, we will recognize a direct write-down of the carrying value of the MSRs.
We rely on dividends from our subsidiaries for most of our revenue.    The Parent Company is a separate and distinct legal entity from its banking and other subsidiaries. A substantial portion of the Parent Company’s revenue comes from dividends from its subsidiaries. These dividends are the principal source of funds to pay dividends on the Parent Company’s common and preferred stock, and to pay interest and principal on the Parent Company’s debt. Various federal and / or applicable state laws and regulations limit the amount of dividends that our national bank subsidiary and certain nonbank subsidiaries may pay to us. Also, our right to participate in a distribution of assets upon a subsidiary’s liquidation or reorganization is subject to the prior claims of the subsidiary’s creditors. In the event our national bank subsidiary is unable to pay dividends to us, we may not be able to service debt, pay obligations, or pay dividends on our common and preferred stock. The inability to receive dividends from our national bank subsidiary could have a material adverse effect on our business, financial condition, and results of operations.
Operational Risks
We face significant operational risks due to the high volume and the high dollar value nature of transactions we process.    We operate in many different businesses in diverse markets and rely on the ability of our employees and systems to process transactions. Operational risk is the risk of loss resulting from our operations, including but not limited to, the risk of fraud by employees or persons outside our company, the execution of unauthorized transactions, errors relating to transaction processing and technology, breaches of our internal control systems or failures of those of our suppliers or counterparties, compliance failures, cyber-attacks, technology failures, or unforeseen problems encountered while implementing new computer systems or upgrades to existing systems, business continuation and disaster recovery issues, and other external events. Insurance coverage may not be available for such losses, or where available, such losses may exceed insurance limits. This risk of loss also includes the potential legal actions that could arise as a result of an operational deficiency or as a result of noncompliance with applicable regulatory standards, adverse business decisions or their implementation, and customer attrition due to potential negative publicity. The occurrence of any of these events could cause us to suffer financial loss, face regulatory action and suffer damage to our reputation.
Unauthorized disclosure of sensitive or confidential client or customer information, whether through a cyber-attack, other breach of our computer systems or otherwise, could severely harm our business.    In the normal course of our business, we collect, process and retain sensitive and confidential client and customer information on our behalf and on behalf of other third parties. Despite the security measures we have in place, our facilities and systems may be vulnerable to cyber-attacks, security breaches, acts of vandalism, computer viruses, malware, misplaced or lost data, programming and / or human errors, or other similar events.
Information security risks for financial institutions like us have increased recentlycontinue to increase in part because of new technologies, the increased use of the internet and telecommunications technologies (including mobile devices)devices and cloud computing) to conduct financial and other business transactions, political activism, and the increased sophistication and activities of organized crime, perpetrators of fraud, hackers, terrorists and others. In addition
From time to cyber-attacks or other security breaches involvingtime, the theftCorporation engages in acquisitions, including acquisitions of sensitive and confidential information, hackers have engaged in attacks against large financialdepository institutions particularly denial of service attacks, designed to disrupt key business services, such as customer-facing web sites. We are not able to anticipate or implement effective preventive measures against all possible security breachesour acquisition of these types. Although we employ detectionthe Huntington branches and response mechanisms designed to containFirst Staunton. The integration of core systems and mitigate security incidents, early detectionprocesses for such transactions often occur after the closing, which may be thwarted by persistent sophisticated attacks and malware designed to avoid detection.


We also face risks related to cyber-attacks and other security breaches in connection with card transactions that typically involve the transmission of sensitive information regarding our customers through various third parties. Some of these parties have in the past been the target of security breaches and cyber-attacks, and because the transactions involve third parties and environments that we do not control or secure, future security breaches or cyber-attacks affecting any of these third parties could impact us through no fault of our own, and in some cases we may have exposure and suffer losses for breaches or attacks relating to them. We also rely on numerous other third party service providers to conduct other aspects of our business operations and face similar risks relating to them. While we conduct security assessments on our higher risk third party service providers, we cannot be sure that their information security protocols are sufficient to withstand a cyber-attack or other security breach.
Any cyber-attack or other security breach involving the misappropriation, loss or other unauthorized disclosure of confidential customer information could severely damage our reputation, erode confidence in the security of our systems, products and services, expose us to thecreate elevated risk of litigation and liability, disrupt our operations and have a material adverse effect on our business.cyber incidents.
Our information systems may experience an interruption or breach in security. We rely heavily on communications and information systems to conduct our business. Any failure, interruption, or breach in security or operational integrity of these systems could result in failures or disruptions in our customer relationship management, general ledger, deposit, loan, and other systems. While we have policies and procedures designed to prevent or limit the effect of the failure, interruption, or security breach of our information systems, we cannot completely ensure that any such failures, interruptions, or security breaches will not occur or, if they do occur, that they will be adequately addressed. The occurrence of any failures, interruptions, or security breaches of our information systems could damage our reputation, result in a loss of customer business, subject us to additional regulatory scrutiny, or expose us to civil litigation and possible financial liability, any of which could have a material adverse effect on our financial condition and results of operations.
We are dependent upon third parties for certain information system, data management and processing services, and to provide key components of our business infrastructure.    We outsource certain information system and data management and processing functions to third party providers, including, among others, Fiserv, Inc. and its affiliates. These third party service providers are sources of operational and informational security risk to us, including risks associated with operational errors, information system interruptions or breaches, and unauthorized disclosures of sensitive or confidential client or customer information. Concentration among larger third party providers servicing large segments of the banking industry can also potentially affect wide segments of the financial industry. If third party service providers encounter any of these issues, or if we have difficulty communicating with them, we could be exposed to disruption of operations, loss of service or connectivity to customers, reputational damage, and litigation risk that could have a material adverse effect on our results of operations or our business.infrastructure.
Third party vendors provide key components of our business infrastructure, such as internet connections, network access and core application processing. While we have selected these third party vendors carefully, we do not control their actions. Any problems caused by these third parties, including as a result of their not providing us their services for any reason or their performing their services poorly, could adversely affect our ability to deliver products and services to our customers and otherwise to conduct our business. Replacing these third party vendors could also entail significant delay and expense.
The potential for business interruption exists throughout our organization.    Integral to our performance is the continued efficacy of our technical systems, operational infrastructure, relationships with third parties and the vast array of associates and key executives in our day-to-day and ongoing operations. Failure by any or all of these resources subjects us to risks that may vary in size, scale and scope. This includes, but is not limited to, operational or technical failures, ineffectiveness or exposure due to interruption in third party support, as well as the loss of key individuals or failure on the part of key individuals to perform properly. Although management has established policies and procedures to address such failures, the occurrence of any such event could have a material adverse effect on our business, which, in turn, could have a material adverse effect on our financial condition and results of operations.
Changes in our accounting policies or in accounting standards could materially affect how we report our financial results.    Our accounting policies are fundamental to understanding our financial results and condition. Some of these policies require the use of estimates and assumptions that may affect the value of our assets or liabilities and financial results. Some of our accounting policies are critical because they require management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. If such estimates or assumptions underlying our financial statements are incorrect, we may experience material losses.
From time to time the FASB and the SEC change the financial accounting and reporting standards or the interpretation of those standards that govern the preparation of our external financial statements. These changes are beyond our control, can be hard to predict and could materially impact how we report our results of operations and financial condition. We could be required to apply a new or revised standard retroactively, resulting in our restating prior period financial statements in material amounts.


Changes in the federal, state, or local tax laws may negatively impact our financial performance.We are subject to changes in tax law that could increase our effective tax rates. These law changes may be retroactive to previous periods and as a result could negatively affect our current and future financial performance. The Tax Act, the full impact of which is subject to further evaluation and analysis, is likely to have both positive and negative effects on our financial performance. For example, the new legislation will result in a reduction in our federal corporate tax rate from 35% to 21% beginning in 2018, which will have a favorable impact on our earnings and capital generation abilities. However, the new legislation also enacted limitations on certain deductions, such as the deduction of FDIC deposit insurance premiums, which will partially offset the anticipated increase in net earnings from the lower tax rate. In addition, as a result of the lower corporate tax rate, we are required under GAAP to record a tax expense due to remeasurement in the fourth quarter of 2017 with respect to our DTA amounting to $12 million and an acceleration of amortization expense in the fourth quarter of 2017 with respect to our low income housing tax credit portfolio amounting to $1 million. The impact of the Tax Act may differ from the foregoing, possibly materially, due to changes in interpretations or in assumptions that we have made, guidance or regulations that may be promulgated, and other actions that we may take as a result of the Tax Act. Similarly, the Bank’s customers are likely to experience varying effects from both the individual and business tax provisions of the Tax Act and such effects, whether positive or negative, may have a corresponding impact on our business and the economy as a whole.
Our internal controls may be ineffective.    Management regularly reviews and updates our internal controls, disclosure controls and procedures, and corporate governance policies and procedures. Any system of controls, however well designed and operated, is based in part on certain assumptions and can provide only reasonable, not absolute, assurances that the objectives of the controls are met. Any failure or circumvention of our controls and procedures or failure to comply with regulations related to controls and procedures could have a material adverse effect on our business, results of operations, and financial condition.
Impairment of investment securities, goodwill, other intangible assets, or deferred tax assetsDTAs could require charges to earnings, which could result in a negative impact on our results of operations.    In assessing whether the impairment of investment securities is other-than-temporary, management considers the length of time and extent to which the fair value has been less than cost, the financial condition and near-term prospects of the issuer, and the intent and ability to retain our investment in the security for a period of time sufficient to allow for any anticipated recovery in fair value in the near term.
Under current accounting standards, goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis or more frequently if an event occurs or circumstances change that reduce the fair value of a reporting unit below its carrying amount. A decline in our stock price or occurrence of a triggering event following any of our quarterly earnings releases and prior to the filing of the periodic report for that period could, under certain circumstances, cause us to perform a goodwill impairment test and result in an impairment charge being recorded for that period which was not reflected in such earnings release. During 2017, the annual impairment test conducted in May indicated that the estimated fair value of all of the Corporation’s reporting units exceeded the carrying value. In the event that we conclude that all or a portion of our goodwill may be impaired, a non-cash charge for the amount of such impairment would be recorded to earnings. Such a charge would have no impact on tangible capital. At December 31, 2017, we had goodwill of $976 million, representing approximately 30% of stockholders’ equity.
In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. Assessing the need for, or the sufficiency of, a valuation allowance requires management to evaluate all available evidence, both negative and positive, including the recent trend of quarterly earnings. Positive evidence necessary to overcome the negative evidence includes whether future taxable income in sufficient amounts and character within the carryback and carryforward periods is available under the tax law, including the use of tax planning strategies. When negative evidence (e.g., cumulative losses in recent years, history of operating loss or tax credit carryforwards expiring unused) exists, more positive evidence than negative evidence will be necessary. Based on our analysis of the Tax Act, the Corporation recorded a tax expense from the remeasurement of deferred taxes totaling $12 million and an acceleration of amortization expense on the low income housing tax credit investment portfolio of $1 million in the fourth quarter of 2017. The impact of the Tax Act may differ from this amount, possibly materially, due to, among other things, changes in interpretations and assumptions the Corporation has made, guidance that may be issued and actions the Corporation may take as a result of the Tax Act.
The impact of each of these impairment matters could have a material adverse effect on our business, results of operations, and financial condition.
We may not be able to attract and retain skilled people.    Our success depends, in large part, on our ability to attract and retain skilled people. Competition for the best people in most activities engaged in by us can be intense, and we may not be able to hire sufficiently skilled people or to retain them. The unexpected loss of services of one or more of our key personnel could have a material adverse impact on our business because of their skills, knowledge of our markets, years of industry experience, and the difficulty of promptly finding qualified replacement personnel.


Loss of key employees may disrupt relationships with certain customers.    Our business is primarily relationship-driven in that many of our key employees have extensive customer relationships. Loss of a key employee with such customer relationships may lead to the loss of business if the customers were to follow that employee to a competitor. While we believe our relationship with our key personnel is good, we cannot guarantee that all of our key personnel will remain with our organization. Loss of such key personnel, should they enter into an employment relationship with one of our competitors, could result in the loss of some of our customers.
Revenues from our investment management and asset servicing businesses are significant to our earnings.
    Generating returns that satisfy clients in a variety of asset classes is important to maintaining existing businessClimate change and attracting new business. Administering or managing assets in accordance with the terms of governing documentsrelated legislative and applicable laws is also important to client satisfaction. Failure in either of the foregoing areas can expose us to liability, andregulatory initiatives may result in a decrease inoperational changes and expenditures that could significantly impact our revenues and earnings.business.
Severe weather, natural disasters, public health issues, acts of war or terrorism, and other external events could significantly impact our business.    Severe weather, natural disasters, acts of war or terrorism, and other adverse external events could have a significant impact on our ability to conduct business. Such events could affect the stability of our deposit base, impair the ability of borrowers to repay outstanding loans, impair the value of collateral securing loans, cause significant property damage, result in loss of revenue and / or cause us to incur additional expenses. Although management has established disaster recovery policies and procedures, the occurrence of any such event could have a material adverse effect on our business, which, in turn, could have a material adverse effect on our financial condition and results of operations.
Strategic and External Risks
Our earnings are significantly affected by the fiscal and monetary policies of the federal government and its agencies.    The policies of the Federal Reserve impact us significantly. The Federal Reserve regulates the supply of money and credit in the United States. Its policies directly and indirectly influence the rate of interest earned on loans and paid on borrowings and interest-bearing deposits and can also affect the value of financial instruments we hold. Those policies determine to a significant extent our cost of funds for lending and investing. Changes in those policies are beyond our control and are difficult to predict. Federal Reserve policies can also affect our borrowers, potentially increasing the risk that they may fail to repay their loans. For example, a tightening of the money supply by the Federal Reserve could reduce the demand for a borrower’s products and services. This could adversely affect the borrower’s earnings and ability to repay its loan, which could have a material adverse effect on our financial condition and results of operations.
Our financial condition and results of operations could be negatively affected if we fail to grow or fail to manage our growth effectively.    Our business strategy includes significant growth plans. We intend to continue pursuing a profitable growth strategy. Our prospects must be considered in light of the risks, expenses and difficulties frequently encountered by companies in significant growth stages of development. We cannot assure you that we will be able to expand our market presence in our existing markets or successfully enter new markets or that any such expansion will not adversely affect our results of operations. Failure to manage our growth effectively could have a material adverse effect on our business, future prospects, financial condition or results of operations and could adversely affect our ability to successfully implement our business strategy. Also, if we grow more slowly than anticipated, our operating results could be materially adversely affected.
We operate in a highly competitive industry and market area.
    We face substantial competition in all areas of our operations from a variety of different competitors, both within and beyond our principal markets, many of which are larger and may have moreFiscal challenges facing the U.S. government could negatively impact financial resources. Such competitors primarily include national, regional, and internet banks within the various markets in which we operate. We also face competition from many other types of financial institutions, including, without limitation, savings and loans, credit unions, finance companies, brokerage firms, insurance companies, and other financial intermediaries. The financial services industry could become even more competitive as a result of legislative and regulatory changes and continued consolidation. In December 2016, the OCC announced that it would begin considering applications from financial technology companies to become special purpose national banks, and requested comments about how it can foster responsible innovation in the chartering process while continuing to provide robust oversight.
In addition, as customer preferences and expectations continue to evolve, technology has lowered barriers to entry and made it possible for nonbanks to offer products and services traditionally provided by banks, such as automatic transfer and automatic payment systems. Many of our competitors have fewer regulatory constraints and may have lower cost structures. Additionally, due to their size, many competitors may be able to achieve economies of scale and, as a result, may offer a broader range of products and services as well as better pricing for those products and services than we can.




Our ability to compete successfully depends on a number of factors, including, among other things:
the ability to develop, maintain, and build upon long-term customer relationships based on top quality service, high ethical standards, and safe, sound assets;
the ability to expand our market position;
the scope, relevance, and pricing of products and services offered to meet customer needs and demands;
the rate at which we introduce new products and services relative to our competitors;
customer satisfaction with our level of service; and
industry and general economic trends.
Failure to perform in any of these areas could significantly weaken our competitive position, which could adversely affect our growth and profitability, which in turn could have a materialan adverse effect on our financial condition andposition or results of operations.
Consumers may increasingly decide not to use banks to complete their financial transactions.    Technology and other changes are allowing parties to complete financial transactions through alternative methods that historically have involved banks. For example, consumers can now maintain funds that would have historically been held as bank deposits in brokerage accounts, mutual funds or general-purpose reloadable prepaid cards. Consumers can also complete transactions, such as paying bills and / or transferring funds directly without the assistance of banks.
The process of eliminating banks as intermediaries, known as "disintermediation," could result in the loss of fee income, as well as the loss of customer deposits and the related income generated from those deposits. The loss of these revenue streams and the lower cost of deposits as a source of funds could have a material adverse effect on our financial condition and results of operations.
Our profitability depends significantly on economic conditions in the states within which we do business.    Our success depends on the general economic conditions of the specific local markets in which we operate, particularly Wisconsin, Illinois and Minnesota. Local economic conditions have a significant impact on the demand for our products and services, as well as the ability of our customers to repay loans, on the value of the collateral securing loans, and the stability of our deposit funding sources. A significant decline in general local economic conditions caused by inflation, recession, unemployment, changes in securities markets, changes in housing market prices, or other factors could have a material adverse effect on our financial condition and results of operations.
The earnings of financial services companies are significantly affected by general business and economic conditions.    Our operations and profitability are impacted by general business and economic conditions in the United States and abroad. These conditions include short-term and long-term interest rates, inflation, money supply, political issues, legislative and regulatory changes, fluctuations in both debt and equity capital markets, broad trends in industry and finance, the strength of the United States economy, and uncertainty in financial markets globally, all of which are beyond our control. A deterioration in economic conditions could result in an increase in loan delinquencies and nonperforming assets, decreases in loan collateral values, and a decrease in demand for our products and services, among other things, any of which could have a material adverse impact on our financial condition and results of operations.
New lines of business or new products and services may subject us to additional risk.    From time to time, we may implement new lines of business or offer new products and services within existing lines of business. There are substantial risks and uncertainties associated with these efforts, particularly in instances where the markets are not fully developed. In developing and marketing new lines of business and / or new products and services, we may invest significant time and resources. Initial timetables for the introduction and development of new lines of business and / or new products or services may not be achieved and price and profitability targets may not prove feasible. External factors, such as competitive alternatives and shifting market preferences, may also impact the successful implementation of a new line of business and / or a new product or service. Furthermore, strategic planning remains important as we adopt innovative products, services, and processes in response to the evolving demands for financial services and the entrance of new competitors, such as out-of-market banks and financial technology firms. Any new line of business and / or new product or service could have a significant impact on the effectiveness of our system of internal controls, so we must responsibly innovate in a manner that is consistent with sound risk management and is aligned with the Bank's overall business strategies. Failure to successfully manage these risks in the development and implementation of new lines of business and / or new products or services could have a material adverse effect on our business, results of operations and financial condition.
Failure to keep pace with technological change could adversely affect our business.    The financial services industry is continually undergoing rapid technological change with frequent introductions of new technology-driven products and services. The effective use of technology increases efficiency and enables financial institutions to better serve customers and to reduce costs. Our future success depends, in part, upon our ability to address the needs of our customers by using technology to provide products


and services that will satisfy customer demands, as well as to create additional efficiencies in our operations. Many of our competitors have substantially greater resources to invest in technological improvements. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. Failure to successfully keep pace with technological change affecting the financial services industry could have a material adverse impact on our business and, in turn, our financial condition and results of operations.
We may be adversely affected by risks associated with potential and completed acquisitions.    As part of our growth strategy, we regularly evaluate merger and acquisition opportunities and conduct due diligence activities related to possible transactions with other financial institutions and financial services companies. As a result, negotiations may take place and future mergers or acquisitions involving cash, debt, or equity securities may occur at any time. We seek merger or acquisition partners that are culturally similar, have experienced management, and possess either significant market presence or have potential for improved profitability through financial management, economies of scale, or expanded services.
Acquiring other banks, businesses, or branches involves potential adverse impact to our financial results and various other risks commonly associated with acquisitions, including, among other things:
incurring time and expense associated with identifying and evaluating potential acquisitions and negotiating potential transactions, and with integrating acquired businesses, resulting in the diversion of resources from the operation of our existing businesses;
difficulty in estimating the value of target companies or assets and in evaluating credit, operations, management, and market risks associated with those companies or assets;
payment of a premium over book and market values that may dilute our tangible book value and earnings per share in the short and long term;
potential exposure to unknown or contingent liabilities of the target company, including, without limitation, liabilities for regulatory and compliance issues;
exposure to potential asset quality issues of the target company;
there may be volatility in reported income as goodwill impairment losses could occur irregularly and in varying amounts;
difficulties, inefficiencies or cost overruns associated with the integration of the operations, personnel, technologies, services, and products of acquired companies with ours;
inability to realize the expected revenue increases, cost savings, increases in geographic or product presence, and / or other projected benefits;
potential disruption to our business;
the possible loss of key employees and customers of the target company; and
potential changes in banking or tax laws or regulations that may affect the target company.
Acquisitions also involve operational risks and uncertainties, and acquired companies may have unknown or contingent liabilities, exposure to unexpected asset quality problems that require write-downs or write-offs (as well as restructuring and impairment or other charges), difficulty retaining key employees and customers and other issues that could negatively affect our business. We may not be able to realize any projected cost savings, synergies or other benefits associated with any such acquisition we complete. Acquisitions typically involve the payment of a premium over book and market values and, therefore, some dilution of our tangible book value and net income per common share may occur in connection with any future transaction. Failure to successfully integrate the entities we acquire into our existing operations could increase our operating costs significantly and have a material adverse effect on our business, financial condition, and results of operations.
In addition, we face significant competition from other financial services institutions, some of which may have greater financial resources than we do, when considering acquisition opportunities. Accordingly, attractive opportunities may not be available to us and there can be no assurance that we will be successful in identifying or completing future acquisitions.
Acquisitions may be delayed, impeded, or prohibited due to regulatory issues.    Acquisitions by the Corporation, particularly those of financial institutions, are subject to approval by a variety of federal and state regulatory agencies (collectively, "regulatory approvals"). The process for obtaining these required regulatory approvals has become substantially more difficult in recent years. Regulatory approvals could be delayed, impeded, restrictively conditioned or denied due to existing or new regulatory issues the


Corporation has, or may have, with regulatory agencies, including, without limitation, issues related to BSA compliance, Community Reinvestment Act (CRA) issues, fair lending laws, fair housing laws, consumer protection laws, unfair, deceptive, or abusive acts or practices regulations, and other similar laws and regulations. We may fail to pursue, evaluate or complete strategic and competitively significant acquisition opportunities as a result of our inability, or perceived or anticipated inability, to obtain regulatory approvals in a timely manner, under reasonable conditions or at all. The regulatory approvals may contain conditions on the completion of the merger that adversely affect our business following the closing, or which are not anticipated or cannot be met. Difficulties associated with potential acquisitions that may result from these factors could have a material adverse impact on our business, and, in turn, our financial condition and results of operations.
Risks Relating to the Bank Mutual Merger
The Corporation may be unable to successfully integrate Bank Mutual's operations and may not realize the anticipated benefits of acquiring Bank Mutual.    The success of the merger, including anticipated benefits and cost savings, will depend, in part, on the Corporation’s ability to successfully integrate Bank Mutual’s operations in a manner that results in various benefits, including, among other things, enhanced revenues and revenue synergies, an expanded market reach and operating efficiencies. Its success will also depend on it neither materially disrupting existing customer relationships nor resulting in decreased revenues due to loss of customers. The process of integrating operations could result in a loss of key personnel or cause an interruption of, or loss of momentum in, the activities of one or more of the surviving bank’s businesses or inconsistencies in standards, controls, procedures and policies that adversely affect the ability of the Corporation or Bank Mutual to maintain relationships with customers and employees. The diversion of management’s attention and any delays or difficulties encountered in connection with the merger and the integration of Bank Mutual’s operations could have an adverse effect on the business, financial condition, operating results and prospects of the surviving corporation after the merger.
The success of the combined company will depend in part on the ability of the Corporation to integrate the two businesses. If the Corporation experiences difficulties in the integration process, including those listed above, the Corporation may fail to realize the anticipated benefits of the merger in a timely manner or at all. Failure to achieve these anticipated benefits could result in increased costs, decreases in the amount of expected revenues and diversion of management’s time and energy and could have an adverse effect on the surviving corporation's business, financial condition, operating results and prospects.
Among the factors considered by the boards of directors of the Corporation and Bank Mutual in connection with their respective approvals of the Merger Agreement were the benefits that could result from the merger. We cannot give any assurance that these benefits will be realized within the time periods contemplated or at all.
The merger may not be accretive, and may be dilutive, to the Corporation’s earnings per share, which may negatively affect the market price of Corporation common stock received by you as a result of the merger.    Because shares of the Corporation common stock were issued in the merger, it is possible that, although the Corporation currently expects the merger to be accretive to earnings per share in 2019, the merger may be dilutive to Corporation earnings per share, which could negatively affect the market price of shares of Corporation common stock.
The Corporation will incur significant transaction and merger-related costs in connection with the merger.    The Corporation expects to continue to incur a number of non-recurring costs associated with the merger with Bank Mutual, combining the operations of the two companies and achieving desired synergies. These fees and costs have been, and will continue to be, substantial. The Corporation will incur transaction fees and costs related to formulating and implementing integration plans, including facilities and systems consolidation costs and employment-related costs. The Corporation continues to assess the magnitude of these costs, and additional unanticipated costs may be incurred in the merger and the integration of the two companies’ businesses.
Other significant non-recurring transaction costs related to the merger include, but are not limited to, fees paid to legal, financial and accounting advisors, severance and benefit costs and filing fees, as well as the costs and expenses of filing, printing and mailing, customer notices, issuing new debit cards, and other expenses in connection with the merger. Although the Corporation expects that the elimination of duplicative costs, as well as the realization of other efficiencies related to the integration of the businesses, should allow the Corporation to offset integration and transaction-related costs over time, this net benefit may not be achieved in the near term, or at all. The costs described above, as well as other unanticipated costs and expenses, could have a material adverse effect on the financial conditions and operating results of the combined company.
Legal, Regulatory, Compliance and Reputational Risks
We are subject to increasingly extensive government regulation and supervision.
    We are subjectThe Bank faces risks related to increasingly extensivethe adoption of future legislation and potential changes in federal regulatory agency leadership, policies, and priorities.
Changes in requirements relating to the standard of conduct for broker-dealers under applicable federal and applicable state regulation and supervision, primarily through Associated Bank and certain nonbank subsidiaries. Banking regulations are primarily intended to protect depositors’ funds, federal deposit insurance funds, and the banking system as a whole, not shareholders. These regulationslaw may adversely affect our lending practices, capital structure, investment practices, dividend policy, and growth, among other things. Congress and federal regulatory agencies continually review banking laws, regulations, andbusiness.


policies for possible changes. Changes to statutes, regulations, or regulatory policies, including changes in interpretation or implementation of statutes, regulations, or policies, could affect us in substantial and unpredictable ways. Such changes could subject us to additional costs, limit the types of financial services and products we may offer, and / or increase the ability of nonbanks to offer competing financial services and products, among other things. Failure to comply with laws, regulations, or policies could result in sanctions by regulatory agencies, civil money penalties, and / or reputation damage, which could have a material adverse effect on our business, financial condition, and results of operations. While we have policies and procedures designed to prevent these types of violations, there can be no assurance that such violations will not occur.
In addition, in September 2016, the CFPB and OCC entered into a consent order with a large national bank alleging widespread improper sales practices, which prompted the federal bank regulatory agencies to conduct a horizontal review of sales practices throughout the banking industry. The elevated attention likely will result in continued additional regulatory scrutiny and regulation of incentive arrangements, which could adversely impact the delivery of services and increase compliance costs.
The Consumer Financial Protection BureauCFPB has reshaped the consumer financial laws through rulemaking and enforcement of the prohibitions against unfair, deceptive and abusive business practices. Compliance with any such change may impact the business operations of depository institutions offering consumer financial products or services, including the Bank.The CFPB has broad rulemaking authority to administer and carry out the provisions of the Dodd-Frank Act with respect to financial institutions that offer covered financial products and services to consumers. As an independent bureau within the FRB, the CFPB may impose requirements more severe than the previous bank regulatory agencies. The CFPB has also been directed to write rules identifying practices or acts that are unfair, deceptive or abusive in connection with any transaction with a consumer for a consumer financial product or service, or the offering of a consumer financial product or service. The CFPB has initiated enforcement actions against a variety of bank and non-bank market participants with respect to a number of consumer financial products and services that has resulted in those participants expending significant time, money and resources to adjust to the initiatives being pursued by the CFPB. These enforcement actions may serve as precedent for how the CFPB interprets and enforces consumer protection laws, including practices or acts that are deemed to be unfair, deceptive or abusive, with respect to all supervised institutions, which may result in the imposition of higher standards of compliance with such laws. The concept of what may be considered to be an "abusive" practice is relatively new under the law. Moreover, the Bank is subject to supervision and examination by the CFPB for compliance with the CFPB’s regulations and policies. The costs and limitations related to this additional regulatory reporting regimen have yet to be fully determined, although they may be material, and the limitations and restrictions that will be placed upon the Bank with respect to its consumer product offerings and services may produce significant, material effects on the Bank’s (and the Corporation’s) profitability.
We continue to operateunder and meet the commitments described in the U.S. Department of Housing and Urban Development Conciliation Agreement, which remains effective until May 22, 2018. Under the Conciliation Agreement, the Bank made commitments to various requirements, including those related to: (i) general non-discrimination; (ii) training; (iii) future branch locations and loan production offices; and (iv) community investment. Should the Bank breach the terms of the agreement and fail to correct such breaches in a reasonable time, the matter may be referred to the U.S. Attorney General to commence a civil action under the Fair Housing Act, which would impose increased regulatory costs on the Bank.
The Bank is periodically examined for mortgage-related issues, including mortgage loan and default services, fair lending, and mortgage banking.Federal and state banking regulators closely examine the mortgage and mortgage servicing activities of depository financial institutions. Should any of these regulators have serious concerns with respect to our mortgage or mortgage servicing activities in this regard, the regulators' response to such concerns could result in material adverse effects on our growth strategy and profitability.
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We may experience unanticipated losses as a result of residential mortgage loan repurchase or reimbursement obligations under agreements with secondary market purchasers.    We may be required to repurchase residential mortgage loans, or to reimburse the purchaser for losses with respect to residential mortgage loans, which have been sold to secondary market purchasers in the event there are breaches of certain representations and warranties contained within the sales agreements, such as representations and warranties related to credit information, loan documentation, collateral and insurability. Consequently, we are exposed to credit risk, and potentially funding risk, associated with sold loans. As a result we have established reserves in our consolidated financial statements for potential losses related to the residential mortgage loans we have sold. The adequacy of the reserves and the ultimate amount of losses incurred will depend on, among other things, the actual future mortgage loan performance, the actual level of future repurchase and reimbursement requests, the actual success rate of claimants, actual recoveries on the collateral and macroeconomic conditions. Due to uncertainties relating to these factors, there can be no assurance that the reserves we establish will be adequate or that the total amount of losses incurred will not have a material adverse effect on our financial condition or results of operations.purchasers.
We are subject to examinations and challenges by tax authorities.    We are subject to federal and applicable state income tax regulations. Income tax regulations are often complex and require interpretation. Changes in income tax regulations could negatively


impact our results of operations. In the normal course of business, we are routinely subject to examinations and challenges from federal and applicable state tax authorities regarding the amount of taxes due in connection with investments we have made and the businesses in which we have engaged. Recently, federal and state taxing authorities have become increasingly aggressive in challenging tax positions taken by financial institutions. These tax positions may relate to tax compliance, sales and use, franchise, gross receipts, payroll, property and income tax issues, including tax base, apportionment and tax credit planning. The challenges made by tax authorities may result in adjustments to the timing or amount of taxable income or deductions or the allocation of income among tax jurisdictions. If any such challenges are made and are not resolved in our favor, they could have a material adverse effect on our financial condition and results of operations.
We are subject to claims and litigation pertaining to fiduciary responsibility.    From time to time, customers make claims and take legal action pertaining to the performance of our fiduciary responsibilities. Whether customer claims and legal action related to the performance of our fiduciary responsibilities are founded or unfounded, if such claims and legal actions are not resolved in a manner favorable to us, they may result in significant financial liability and / or adversely affect the market perception of us and our products and services, as well as impact customer demand for those products and services. Any financial liability or reputation damage could have a material adverse effect on our business, which, in turn, could have a material adverse effect on our financial condition and results of operations.
We are a defendant in a variety of litigation and other actions, which may have a material adverse effect on our financial condition and results of operation.
    We may be involved from time to timeThe Economic Growth Act enacted in a variety2018 did not eliminate many of litigation arising outthe aspects of our business. Our insurance may not cover all claims that may be asserted against us, and any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. Should the ultimate judgments or settlements in any litigation exceed our insurance coverage, they could have a material adverse effect on our financial condition and results of operation for any period. In addition, we may not be able to obtain appropriate types or levels of insurance in the future, nor may we be able to obtain adequate replacement policies with acceptable terms, if at all.
The financial services industry, as well as the broader economy, may be subject to new legislation.   In 2017, both Chambers of Congress proposed comprehensive financial regulatory reform bills that would amend the Dodd-Frank Act that have increased our compliance costs, and that could affect the banking industry as a whole, including our business and results of operations, in ways that are difficult to predict. Although the bills vary in content, certain key aspects include revisions to rules related to mortgage loans, delayed implementation of rules related to the Home Mortgage Disclosure Act, reform and simplification of certain Volcker Rule requirements, and raising the threshold for applying enhanced prudential standards to bank holding companies with total consolidated assets equal to or greater than $50 billion to those with total consolidated assets equal to or greater than $250 billion. At this time, a timeline for presentment and enactment of such regulatory relief is uncertain and adoption of any such legislation may not result in a meaningful reduction of our regulatory burden and attendant costs. The failure to adopt financial reform regulation would result in our continuing to beremains subject to significant regulatory compliance costs, which would increase as our asset size comes closer to $50 billion.further rulemaking.
The financial services industry is experiencing leadership changes at the federal banking agencies, which may impact regulations and government policy applicable to us.    In 2017 and early 2018, Congress confirmed a new Comptroller of the Currency, a new Chairman of the Federal Reserve, and a new Vice Chairman for Supervision at the Federal Reserve. In addition, the President nominated a new Chairwoman of the FDIC, and the Director of the CFPB resigned and was replaced by an interim Director. The President, senior members of Congress, and many among this new leadership group have advocated for significant reduction of financial services regulation, which may cause broader economic changes due to changes in governing ideology and governing style. As a result of the changes and impending changes in agency leadership, new regulatory initiatives may be stalled and certain previously enacted regulations may be revisited. New appointments to the Board of Governors of the Federal Reserve could affect monetary policy and interest rates, and changes in fiscal policy could affect broader patterns of trade and economic growth. At this time, further impact of these leadership changes and the potential impact on the regulatory requirements applicable to us and our supervision by these agencies is uncertain.
Negative publicity could damage our reputation.    Reputation risk, or the risk to our earnings and capital from negative public opinion, is inherent in our business. Negative public opinion could adversely affect our ability to keep and attract customers and expose us to adverse legal and regulatory consequences. Negative public opinion could result from our actual or alleged conduct in any number of activities, including lending or foreclosure practices, corporate governance, regulatory compliance, mergers and acquisitions, and disclosure, sharing or inadequate protection of customer information, and from actions taken by government regulators and community organizations in response to that conduct. Because we conduct most of our business under the "Associated Bank" brand, negative public opinion about one business could affect our other businesses.
Ethics or conflict of interest issues could damage our reputation.    We have established a Code of Business Conduct and Ethics and related policies and procedures to address the ethical conduct of business and to avoid potential conflicts of interest. Any system of controls, however well designed and operated, is based, in part, on certain assumptions and can provide only reasonable, not absolute, assurances that the objectives of the system are met. Any failure or circumvention of our related controls and procedures


or failure to comply with the established Code of Business Conduct and Ethics and Related Party Transaction Policies and Procedures could have a material adverse effect on our reputation, business, results of operations, and / or financial condition.
Risks Related to an Investment in Our Securities
The price of our securities can be volatile.
There may be future sales or other dilution of our equity, which may adversely affect the market price of our securities.
We may reduce or eliminate dividends on our common stock.
Common stock is equity and is subordinate to our existing and future indebtedness and preferred stock and effectively subordinated to all the indebtedness and other non-common equity claims against our subsidiaries.
Our articles of incorporation, bylaws, and certain banking laws may have an anti-takeover effect.
An investment in our common stock is not an insured deposit.
An entity holding as little as a 5% interest in our outstanding common stock could, under certain circumstances, be subject to regulation as a "bank holding company."
Our ability to originate residential mortgage loans for portfolio has been adversely affected by the increased competition
resulting from the unprecedented involvement of the U.S. government and GSEs in the residential mortgage market.
General Risk Factors
Changes in our accounting policies or in accounting standards could materially affect how we report our financial results.
Our internal controls may be ineffective.
We may not be able to attract and retain skilled people.
Loss of key employees may disrupt relationships with certain customers.
PART I

ITEM 1.Business
General
Associated Banc-Corp is a bank holding company registered pursuant to the BHC Act. Our bank subsidiary, Associated Bank traces its history back to the founding of the Bank of Neenah in 1861. We were incorporated in Wisconsin in 1964 and were inactive until 1969 when permission was received from the Federal Reserve to acquire three banks. At December 31, 2020, we owned one nationally chartered commercial bank headquartered in Green Bay, Wisconsin, which serves local communities across the upper Midwest, one nationally chartered trust company headquartered in Wisconsin, and 13 limited purpose banking and nonbanking subsidiaries either located in or conducting business primarily in our three-state footprint (Wisconsin, Illinois, and Minnesota) that are closely related or incidental to the business of banking or financial in nature. Measured by total assets reported at December 31, 2020, we are the largest commercial bank holding company headquartered in Wisconsin and one of the top 50 publicly traded bank holding companies headquartered in the U.S.
Services
Through Associated Bank and various nonbanking subsidiaries, we provide a broad array of banking and nonbanking products and services to individuals and businesses through 228 banking branches at December 31, 2020, serving more than 120 communities, primarily within our three state branch footprint. Our business is primarily relationship-driven and is organized into three reportable segments: Corporate and Commercial Specialty; Community, Consumer, and Business; and Risk Management and Shared Services.
See Note 21 Segment Reporting of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information concerning our reportable segments.
We are not dependent upon a single or a few customers, the loss of which would have a material adverse effect on us.
Human Capital Matters
We are very fortunate to have diverse, committed teams of approximately 4,100 colleagues who are capable, determined and empowered to drive our company forward. By strengthening our workforce and providing opportunities for all colleagues to
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apply their talent and grow as professionals, we strive to foster pride in working for Associated and to be recognized as the employer of choice among Midwestern financial services firms. As a result of our efforts:
85% of our colleagues provided feedback through an annual workplace survey conducted by a third party on key topics related to the overall health and culture of the organization. Colleague engagement has continued to increase steadily since our first survey in 2015.
In 2020, 26% of colleagues advanced their careers at the Corporation through 745 internal promotions.
We focus on the whole person by offering wide-ranging healthcare programs, community volunteering opportunities, retirement plans, support for parents and families and more.
Approximately 53% of colleagues are enrolled in the Corporation’s well-being platform. In addition, approximately 3,800 colleagues and spouses participate in the Corporation’s confidential biometric screening, and nearly 400 colleagues (and over 500 total participants including family members) elect to receive free, annual vaccinations through employer-sponsored vaccine opportunities.
We believe our success begins and ends with people. For this reason, the establishment and nurturing of a culture where colleagues feel valued, respected and open to sharing ideas and perspectives is at the core of Associated Bank. This culture is anchored in the belief that an investment in the future of our colleagues is an investment in the future of our Corporation. Further, we feel a critical component to our success is our ability to recognize and value diversity and inclusion, both internally and in the communities we serve.
Our DE&I efforts focus on enhancing our workforce, strengthening our markets, and fostering a culture of belonging for our colleagues, customers and the communities we serve. These efforts are supported by members of the Corporation’s six Colleague Resource Groups (CRGs) who work to drive greater organizational awareness of and to address the unique needs of young professionals, women, veterans, LGBTQ+, people of color, and disability communities. As part of these efforts:

People of color represent 16%, protected veterans represent 2% and people with disabilities represent 12% of our workforce.
We continue to advance diversity representation at all levels across our organization. At year end, women or people of color represent 65% of all Assistant Vice President roles; women represent 32% of all Senior Vice President roles.
In addition, 38% of our Executive Committee and 29% of our Board of Directors are represented by women or people of color.
We continue to develop and implement programs to support DE&I; all colleagues participate in annual diversity, equity, and inclusion training; leaders have the opportunity for specialized training to understand the unique opportunities for hiring underrepresented groups.
To specifically support the LGBTQ+ community, we have recently added the option to include gender pronouns to email signatures and candidate applications and have reinstituted domestic partner benefits.
None of our colleagues are represented by unions.
Competition
The financial services industry is highly competitive. We compete for loans, deposits, and financial services in all of our principal markets. We compete directly with other bank and nonbank institutions located within our markets, internet-based banks, out-of-market banks and bank holding companies that advertise or otherwise serve our markets, money market funds and other mutual funds, brokerage houses, and various other financial institutions. Additionally, we compete with insurance companies, leasing companies, regulated small loan companies, credit unions, governmental agencies and commercial entities offering financial services products, including nonbank lenders and so-called financial technology companies. Competition involves, among other things, efforts to retain current customers and to obtain new loans and deposits, the scope and types of services offered, interest rates paid on deposits and charged on loans, as well as other aspects of banking. We also face direct competition from subsidiaries of bank holding companies that have far greater assets and resources than ours.
Supervision and Regulation
Overview
The Corporation and its banking and nonbanking subsidiaries are subject to extensive regulation and oversight both at the federal and state levels. The following is an overview of the statutory and regulatory framework that affects the business of the Corporation and our subsidiaries.
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BHC Act Requirements
As a registered bank holding company under the BHC Act, we are regulated, supervised, and examined by the Federal Reserve. In connection with applicable requirements, bank holding companies file periodic reports and other information with the Federal Reserve. The BHC Act also governs the activities that are permissible for bank holding companies and their affiliates and permits the Federal Reserve, in certain circumstances, to issue cease and desist orders and other enforcement actions against bank holding companies and their nonbanking affiliates to correct and curtail unsafe or unsound banking practices. Under the Dodd-Frank Act and longstanding Federal Reserve policy, bank holding companies are required to act as a source of financial strength to each of their banking subsidiaries pursuant to which such holding company may be required to commit financial resources to support such subsidiaries in circumstances when, absent such requirements, they might not otherwise do so. The BHC Act further regulates holding company activities, including requirements and limitations relating to capital, transactions with officers, directors and affiliates, securities issuances, dividend payments, inter-affiliate liabilities, extensions of credit, and expansion through mergers and acquisitions.
The BHC Act allows certain qualifying bank holding companies that elect treatment as “financial holding companies” to engage in activities that are financial in nature and that explicitly include the underwriting and sale of insurance. The Parent Company thus far has not elected to be treated as a financial holding company. Bank holding companies that have not elected such treatment generally must limit their activities to banking activities and activities that are closely related to banking.
On January 30, 2020, the Federal Reserve finalized a rule that simplifies and increases transparency of its rules for determining when one company controls another company for purposes of the BHC Act. The rule became effective September 30, 2020. The rule has and will likely continue to have a meaningful impact on control determinations related to investments in banks and bank holding companies and investments by bank holding companies in nonbank companies.
Regulation of Associated Bank and Trust Company Subsidiaries
Associated Bank and our nationally chartered trust company subsidiary are regulated, supervised and examined by the OCC. The OCC has primary supervisory and regulatory authority over the operations of Associated Bank and the Corporation's trust company subsidiary. As part of this authority, Associated Bank and our trust company subsidiaries are required to file periodic reports with the OCC and are subject to regulation, supervision and examination by the OCC. To support its supervisory function, the OCC has the authority to assess and charge fees on all national banks according to a set fee schedule. On December 1, 2020, due to increased operating efficiencies, the OCC announced that it will reduce the rates in all fee schedules by 3 percent for the 2021 calendar year, thus reducing the assessment fees that Associated Bank will pay in 2021. This reduction is an addition to the OCC's final rule passed on June 22, 2020, which reduced the assessments paid to the OCC on September 30, 2020 in response to the impact of the COVID-19 pandemic.
Associated Bank, our only subsidiary that accepts insured deposits, is also subject to examination by the FDIC. We are subject to the enforcement and rule-making authority of the CFPB regarding consumer financial products. The CFPB has the authority to create and enforce consumer protection rules and regulations and has the power to examine us for compliance with such rules and regulations. The CFPB also has the authority to prohibit “unfair, deceptive or abusive” acts and practices. The CFPB has examination and enforcement authority over all banks with more than $10 billion in assets, such as Associated Bank. The Dodd-Frank Act weakens the federal preemption available for national banks and gives broader rights to state attorneys general to enforce certain federal consumer protection laws. On May 24, 2018, the President signed into law the Economic Growth Act, which repealed or modified several important provisions of the Dodd-Frank Act. Among other things, the Economic Growth Act raises the total asset thresholds to $250 billion for Dodd-Frank Act annual company-run stress testing, leverage limits, liquidity requirements, and resolution planning requirements for bank holding companies, subject to the ability of the Federal Reserve to apply such requirements to institutions with assets of $100 billion or more to address financial stability risks or safety and soundness concerns. On October 10, 2019, the OCC adopted a final rule implementing portions of the Economic Growth Act, which, among other things, raises the minimum threshold for national banks to conduct stress tests from $10 billion to $250 billion. As a result of the final rule, which was effective as of November 24, 2019, the Bank is no longer subject to Dodd-Frank Act stress testing requirements.

The Economic Growth Act also enacted several important changes in some technical compliance areas, for which the banking agencies have now issued certain corresponding guidance documents and/or proposed or final rules, including:
Prohibiting federal banking regulators from imposing higher capital standards on HVCRE exposures unless they are for ADC, and clarifying ADC status;
Requiring the federal banking agencies to amend the Liquidity Coverage Ratio Rule such that all qualifying investment-grade, liquid and readily-marketable municipal securities are treated as level 2B liquid assets, making them more attractive investment alternatives;
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Exempting from appraisal requirements certain transactions involving real property in rural areas and valued at less than $400,000; and
Directing the CFPB to provide guidance on the applicability of the TILA-RESPA Integrated Disclosure rule to mortgage assumption transactions and construction-to-permanent home loans, as well the extent to which lenders can rely on model disclosures that do not reflect recent regulatory changes.
Legislative and Regulatory Responses to the COVID-19 Pandemic
The COVID-19 pandemic is creating extensive disruptions to the global economy, to businesses, and to the lives of individuals throughout the world. There have been a number of regulatory actions intended to help mitigate the adverse economic impact of the COVID-19 pandemic on borrowers, including several mandates from the bank regulatory agencies, requiring financial institutions to work constructively with borrowers affected by the COVID-19 pandemic. In addition, the governors of many states in which we do business or in which our borrowers and loan collateral are located have issued temporary bans on evictions and foreclosures. The governor of Minnesota suspended landlords’ ability to file eviction actions, except in very limited circumstances, until the state-wide emergency declaration ends. Further, although Wisconsin’s ban on residential and commercial evictions has expired, Illinois has extended its ban on residential evictions through March 6, 2021. There continues to be mounting pressure on governors and localities to take further relief action.
On March 27, 2020, the CARES Act was signed into law. The CARES Act is a $2.2 trillion economic stimulus bill that was intended to provide relief in the wake of the COVID-19 pandemic. Several provisions within the CARES Act led to action from the bank regulatory agencies and there were also separate provisions within the legislation that directly impacted financial institutions. Section 4022 of the CARES Act allows, until the earlier of December 31, 2020 or the date the national emergency declared by the President terminates, borrowers with federally-backed one-to-four family mortgage loans experiencing a financial hardship due to the COVID-19 pandemic to request forbearance, regardless of delinquency status, for up to 360 days. Section 4022 also prohibited servicers of federally-backed mortgage loans from initiating foreclosures during the 60-day period beginning March 18, 2020. Further, on August 27, 2020, the FHFA announced that FNMA and FHLMC would extend their single-family moratorium on foreclosures and evictions through December 31, 2020. In addition, President Biden requested that the federal agencies discussed above continue to extend the moratorium on foreclosures on federally-guaranteed mortgages until at least March 31, 2021. In addition, under Section 4023 of the CARES Act, until the earlier of December 31, 2020 and the date the national emergency declared by the President terminates, borrowers with federally-backed multifamily mortgage loans whose payments were current as of February 1, 2020, but who have since experienced financial hardship due to COVID-19, may request a forbearance for up to 90 days. Borrowers receiving such forbearance may not evict or charge late fees to tenants for its duration. On December 23, 2020, the FHFA announced an extension of forbearance programs for qualifying multifamily properties through March 31, 2021. These regulatory and legislative actions may be expanded, extended and amended as the pandemic and its economic impact continue.
The bank regulatory agencies ensure that adequate flexibility will be given to financial institutions who work with borrowers affected by the COVID-19pandemic, and indicate that they will not criticize institutions who do so in a safe and sound manner. Further, the bank regulatory agencies have encouraged financial institutions to report accurate information to credit bureaus regarding relief provided to borrowers and have urged the importance of financial institutions to continue assisting those borrowers impacted by the COVID-19 pandemic. Also, on April 3, 2020, the bank regulatory agencies issued a joint policy statement to facilitate mortgage servicers’ ability to place consumers in short-term payment forbearance programs. This policy statement was followed by a final rule, on June 23, 2020, that makes it easier for consumers to transition out of financial hardship caused by the COVID-19 pandemic. The rule makes it clear that servicers do not violate Regulation X (which places restrictions and requirements upon lenders, mortgage brokers, or servicers of home loans related to consumers when they apply and receive mortgage loans) by offering certain COVID-19-related loss mitigation options based on an evaluation of limited application information collected from the borrower. Also, in an attempt to allow individuals and businesses to more quickly access real estate equity, on September 29, 2020, the bank regulatory agencies issued a rule that deferred appraisal and evaluation requirements after the closing of certain residential and CRE transactions through December 31, 2020. On January 20, 2021, upon the inauguration of President Biden, the new Administration issued an Executive Order extending the federal eviction moratorium issued through the Centers for Disease Control and Prevention––which was recently extended by Congress through January 31, 2021––through March 31, 2021. As part of the COVID-19 relief package proposed by the Administration, this eviction moratorium would be further extended through September 30, 2021 if adopted as proposed.
Further, on December 27, 2020, the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 was signed into law, which also contains provisions that could directly impact financial institutions. The act directs financial regulators to support community development financial institutions and minority depository institutions and directs Congress to re-appropriate $429 billion in unobligated CARES Act funds.
The PPP, originally established under the CARES Act and extended under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021, authorizes financial institutions to make federally-guaranteed loans to qualifying small businesses
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and non-profit organizations. These loans carry an interest rate of 1% per annum and a maturity of 2 years for loans originated prior to June 5, 2020 and 5 years for loans originated on or after June 5, 2020. The PPP provides that such loans may be forgiven if the borrowers meet certain requirements with respect to maintaining employee headcount and payroll and the use of the loan proceeds after the loan is originated. The initial phase of the PPP, after being extended multiple times by Congress, expired on August 8, 2020. However, on January 11, 2021, the SBA reopened the PPP for First Draw PPP loans to small business and non-profit organizations that did not receive a loan through the initial PPP phase. Further, on January 13, 2021, the SBA reopened the PPP for Second Draw PPP loans to small businesses and non-profit organizations that did receive a loan through the initial PPP phase. At least $25 billion has been set aside for Second Draw PPP loans to eligible borrowers with a maximum of 10 employees or for loans of $250,000 or less to eligible borrowers in low or moderate income neighborhoods. Generally speaking, businesses with more than 300 employees and/or less than a 25 percent reduction in gross receipts between comparable quarters in 2019 and 2020 are not eligible for Second Draw PPP loans. Further, maximum loan amounts have been increased for accommodation and food service businesses.
Also, the Federal Reserve, in cooperation with the Department of the Treasury, has established many financing and liquidity programs. The MSLP is intended to keep credit flowing to small and mid-sized businesses that were in sound financial condition before the coronavirus pandemic but now need financing to maintain operations. The PPPLF supplies liquidity to PPP participating financial institutions through term financing backed by PPP loans and the MMLF is intended to assist money market funds in meeting demands for redemptions by households and other investors, enhancing overall market functioning and credit provision to the broader economy.
Further, the federal bank regulatory agencies issued several interim final rules throughout the course of 2020 to neutralize the regulatory capital and liquidity effects for banks that participate in the Federal Reserve liquidity facilities. The interim final rule issued on April 9, 2020, clarifies that a zero percent risk weight applies to loans covered by the PPP for capital purposes and the interim final rule issued on May 15, 2020, permits depository institutions to choose to exclude U.S. Treasury securities and deposits at Federal Reserve Banks from the calculation of the supplementary leverage ratio. These interim final rules were finalized on September 29, 2020.
Banking Acquisitions
We are required to obtain prior Federal Reserve approval before acquiring more than 5% of the voting shares, or substantially all of the assets, of a bank holding company, bank or savings association. In addition, the prior approval of the OCC is required for a national bank to merge with another bank or purchase the assets or assume the deposits of another bank. In determining whether to approve a proposed bank acquisition, federal bank regulators will consider, among other factors, the effect of the acquisition on competition, the public benefits expected to be received from the acquisition, the projected capital ratios and levels on a post-acquisition basis, and the acquiring institution’s record of addressing the credit needs of the communities it serves, including the needs of low and moderate income neighborhoods, consistent with the safe and sound operation of the bank, under the CRA. See the Risk Factors section for a more extensive discussion of this topic.
Banking Subsidiary Dividends
The Parent Company is a legal entity separate and distinct from the Bank and other nonbanking subsidiaries. A substantial portion of our cash flow comes from dividends paid to us by Associated Bank. The OCC’s prior approval of the payment of dividends by Associated Bank to the Parent Company is required only if the total of all dividends declared by the Bank in any calendar year exceeds the sum of the Bank’s retained net income for that year and its retained net income for the preceding two calendar years, less any required transfers to surplus. Federal law also prohibits national banks from paying dividends that would be greater than the bank’s undivided profits after deducting statutory bad debt in excess of the bank’s allowance for loan losses. In addition, under the FDICIA, an insured depository institution, such as the Bank, is prohibited from making capital distributions, including the payment of dividends, if, after making such distribution, the institution would become “undercapitalized” (as such term is used in the FDICIA).
Holding Company Dividends
In addition, we and the Bank are subject to various general regulatory policies and requirements relating to the payment of dividends, including requirements to maintain adequate capital above regulatory minimums. The appropriate federal regulatory authority is authorized to determine under certain circumstances relating to the financial condition of a bank or bank holding company that the payment of dividends would be an unsafe or unsound practice and to prohibit payment thereof. Under the Dodd-Frank Act and the requirements of the FRB, the Parent Company, as a bank holding company, is required to serve as a source of financial strength to the Bank and to commit resources to support the Bank. In addition, consistent with its “source of strength” policy, the FRB has stated that, as a matter of prudent banking, a bank holding company should not maintain a level of cash dividends to its shareholders that places undue pressure on the capital of its bank subsidiaries, or that can be funded only through additional borrowings or other arrangements that may undermine the bank holding company’s ability to serve as a
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source of strength. The appropriate federal regulatory authorities have indicated that paying dividends that deplete a bank’s capital base to an inadequate level would be an unsafe and unsound banking practice and that banking organizations should generally pay dividends only out of current operating earnings.
Capital Requirements
We are subject to various regulatory capital requirements both at the Parent Company and at the Bank level administered by the Federal Reserve and the OCC, respectively. Failure to meet minimum capital requirements could result in certain mandatory and possible additional discretionary actions by regulators that, if undertaken, could have an adverse material effect on our financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action (described below), we must meet specific capital guidelines that involve quantitative measures of our assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting policies. Our capital amounts and classification are also subject to judgments by the regulators regarding qualitative components, risk weightings, and other factors. We have consistently maintained regulatory capital ratios at or above the well capitalized standards.
In July 2013, the Federal Reserve and the OCC issued final rules establishing a new comprehensive capital framework for U.S. banking organizations. These rules implemented certain provisions of the Dodd-Frank Act and Basel III. The final rules seek to strengthen the components of regulatory capital, increase risk-based capital requirements, and make selected changes to the calculation of risk-weighted assets. The final rules, among other things:
revise minimum capital requirements and adjust prompt corrective action thresholds;
revise the components of regulatory capital and create a new capital measure called “Common Equity Tier 1,” which must constitute at least 4.5% of risk-weighted assets;
specify that Tier 1 capital consists only of CET1 and certain “Additional Tier 1 Capital” instruments meeting specified requirements;
apply most deductions/adjustments to regulatory capital measures to CET1 and not to other components of capital, potentially requiring higher levels of CET1 in order to meet minimum ratio requirements;
increase the minimum Tier 1 capital ratio requirement from 4% to 6%;
retain the existing risk-based capital treatment for 1-4 family residential mortgage exposures;
permit most banking organizations, including the Parent Company, to retain, through a one-time permanent election, the existing capital treatment for accumulated other comprehensive income;
implement a new capital conservation buffer of CET1 capital equal to 2.5% of risk-weighted assets, which is in addition to the 4.5% CET1 capital ratio and be phased in over a three year period beginning January 1, 2016. This buffer is generally required to make capital distributions and pay executive bonuses;
increase capital requirements for past due loans, HVCRE exposures, and certain short-term loan commitments;
require the deduction of MSAs and DTAs that exceed 10% of CET1 capital in each category and 15% of CET1 capital in the aggregate; and
remove references to credit ratings consistent with the Dodd-Frank Act and establish due diligence requirements for securitization exposures.
In November 2017, the federal banking agencies adopted a final rule to extend the regulatory capital treatment applicable during 2017 under the capital rules for certain items, including regulatory capital deductions, risk weights, and certain minority interest limitations. The relief provided under the final rule applies to banking organizations that are not subject to the capital rule's advanced approaches, such as the Corporation. Specifically, the final rule extends the 2017 regulatory capital treatment of MSAs and DTAs arising from temporary differences that could not be realized through net operating loss carrybacks, significant investments in the capital of unconsolidated financial institutions in the form of common stock, non-significant investments in the capital of unconsolidated financial institutions, significant investments in the capital of unconsolidated financial institutions that are not in the form of common stock, and CET1 minority interest, tier 1 minority interest, and total capital minority interest exceeding the capital rules’ minority interest limitations.
In July 2019, the federal banking agencies issued a final rule simplifying aspects of the capital rule, the key elements of which apply solely to banking organizations that are not subject to the advanced approaches capital rule. Under the final rule, banking
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organizations which are not subject to the advanced approaches capital rule, such as the Corporation, will be subject to simpler regulatory capital requirements for MSAs, certain DTAs arising from temporary differences, and investments in the capital of unconsolidated financial institutions, compared to those currently applied. The final rule also simplifies the calculation for the amount of capital issued by a consolidated subsidiary of a banking organization and held by third parties (sometimes referred to as a minority interest) that is includable in regulatory capital.

Specifically, the final rule eliminates: (i) the capital rule’s 10 percent CET 1 capital deduction threshold that applies individually to MSAs, temporary difference DTAs, and significant investments in the capital of unconsolidated financial institutions in the form of common stock; (ii) the aggregate 15 percent CET1 capital deduction threshold that subsequently applies on a collective basis across such items; (iii) the 10 percent CET1 capital deduction threshold for non-significant investments in the capital of unconsolidated financial institutions; and (iv) the deduction treatment for significant investments in the capital of unconsolidated financial institutions not in the form of common stock. The capital rule will no longer have distinct treatments for significant and non-significant investments in the capital of unconsolidated financial institutions, but instead will require that banking organizations not subject to the advanced approaches capital rule deduct from CET1 capital any amount of MSAs, temporary difference DTAs, and investments in the capital of unconsolidated financial institutions that individually exceeds 25 percent of CET1 capital. The final rule will be effective on April 1, 2020, and supersedes the transition rule the federal banking agencies adopted in 2017 to allow banking organizations not subject to the advanced approaches capital rule to continue to apply the transition treatment in effect in 2017.

In December 2019, the federal banking agencies issued a final rule on the capital treatment of HVCRE exposures which brought the regulatory definition of HVCRE exposure in line with the statutory definition of HVCRE ADC in the Economic Growth Act. The final rule also clarifies the capital treatment for loans that finance the development of land under the revised HVCRE exposure definition and establishes the requirements for certain exclusions from HVCRE exposures capital treatment.
We believe we will continue to exceed all capital requirements necessary to be deemed “well-capitalized” for all regulatory purposes under these new rules on a fully phased-in basis. For further detail on capital and capital ratios see discussion under the Liquidity and Capital sections under Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, and under Part II, Item 8, Financial Statements and Supplementary Data, Note 19 Regulatory Matters of the notes to consolidated financial statements.
In December 2017, the Basel Committee on Banking Supervision published the last version of the Basel III accord, generally referred to as “Basel IV.” The Basel Committee stated that a key objective of the revisions incorporated into the framework is to reduce excessive variability of risk-weighted assets, which will be accomplished by enhancing the robustness and risk sensitivity of the standardized approaches for credit risk and operational risk. This will facilitate the comparability of banks’ capital ratios, constraining the use of internally modeled approaches, and complementing the risk-weighted capital ratio with a finalized leverage ratio and a revised and robust capital floor. Leadership of the Federal Reserve, OCC, and FDIC, who are tasked with implementing Basel IV, supported the revisions. Under the current U.S. capital rules, operational risk capital requirements and a capital floor apply only to advanced approaches institutions, and not to the Corporation. The impact of Basel IV on us will depend on the manner in which it is implemented by the federal bank regulators.
Current Expected Credit Loss Treatment
In June 2016, the FASB issued an accounting standard update, “Financial Instruments-Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments,” which replaces the current “incurred loss” model for recognizing credit losses with an “expected loss” model referred to as the CECL model. Under the CECL model, we are required to present certain financial assets carried at amortized cost, such as loans held for investment and HTM debt securities, at the net amount expected to be collected. The measurement of expected credit losses is to be based on information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. On December 21, 2018, the federal banking agencies approved a final rule modifying their regulatory capital rules and providing an option to phase in over a period of three years the day-one regulatory capital effects of the CECL model. The final rule also revises the agencies’ other rules to reflect the update to the accounting standards. The final rule took effect April 1, 2019. However, on August 26, 2020, the federal bank regulatory agencies issued a final rule that allows institutions that adopted the CECL accounting standard in 2020 the option to mitigate the estimated capital effects of CECL for two years, followed by a three-year transition period. Taken together, these measures offer institutions a transition period of up to five years. The Corporation has elected to utilize the 2020 Capital Transition Relief as permitted under applicable regulations.
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On May 8, 2020, four federal banking agencies issued an interagency policy statement on the new CECL methodology. The policy statement harmonizes the agencies' policies on ACL with the FASB's new accounting standards. Specifically, the statement (1) updates concepts and practices from prior policy statements issued in December 2006 and July 2001 and specifies which prior guidance documents are no longer relevant; (2) describes the appropriate CECL methodology, in light of Topic 326, for determining ACLs on financial assets measured at amortized cost, net investments in leases, and certain off-balance sheet credit exposures; and (3) describes how to estimate an ACL for an impaired AFS debt security in line with Topic 326. The proposed policy statement is effective at the time that each institution adopts the new standards required by the FASB.
Capital Planning and Stress Testing Requirements
As part of the regulatory relief provided by the Economic Growth Act, the asset threshold requiring insured depository institutions to conduct and report to their primary federal bank regulators annual company-run stress tests was raised from $10 billion to $250 billion in total consolidated assets and the requirement was made “periodic” rather than annual. Upon enactment, the Economic Growth Act also provided that bank holding companies under $100 billion in assets were no longer subject to stress testing requirements. The amended regulations also provide the Federal Reserve with discretion to subject bank holding companies with more than $100 billion in total assets to enhanced supervision. In addition, Section 214 of the Economic Growth Act and its implementing regulation prohibit the federal banking agencies from requiring the Bank to assign a heightened risk weight to certain HVCRE ADC loans as previously required under the Basel III Capital Rules. Notwithstanding these regulatory amendments, the federal banking agencies indicated through interagency guidance that the capital planning and risk management practices of institutions with total assets less than $100 billion would continue to be reviewed through the regular supervisory process. Although the Corporation will continue to monitor and stress test its capital consistent with the safety and soundness expectations of the federal regulators, the Corporation will no longer publish stress testing results as a result of the legislative and regulatory amendments.
Enforcement Powers of the Federal Banking Agencies; Prompt Corrective Action
The Federal Reserve, the OCC, and the CFPB have extensive supervisory authority over their regulated institutions, including, among other things, the power to compel higher reserves, the ability to assess civil money penalties, the ability to issue cease-and-desist or removal orders and the ability to initiate injunctive actions. In general, these enforcement actions may be initiated for violations of laws and regulations or for unsafe or unsound banking practices. Other actions or inactions by the Parent Company may provide the basis for enforcement action, including misleading or untimely reports.
Federal banking regulators are authorized and, under certain circumstances, required to take certain actions against banks that fail to meet their capital requirements. The federal banking agencies have additional enforcement authority with respect to undercapitalized depository institutions.
“Well capitalized” institutions may generally operate without supervisory restriction. “Adequately capitalized” institutions cannot normally pay dividends or make any capital contributions that would leave them undercapitalized; they cannot pay a management fee to a controlling person if, after paying the fee, they would be undercapitalized; and they cannot accept, renew or roll over any brokered deposit unless the bank has applied for and been granted a waiver by the FDIC.
We note that the Economic Growth Act provides that reciprocal deposits are not treated as brokered deposits in the case of a “well capitalized” institution that received an “outstanding” or a “good” rating on its most recent examination to the extent the amount of such deposits does not exceed the lesser of $5 billion or 20% of the bank’s total liabilities.
The federal banking agencies are required to take action to restrict the activities of an “undercapitalized,” “significantly undercapitalized,” or “critically undercapitalized” insured depository institution. Any such bank must submit a capital restoration plan that is guaranteed by the parent holding company. Until such plan is approved, it may not increase its assets, acquire another institution, establish a branch or engage in any new activities, and generally may not make capital distributions. In certain situations, a federal banking agency may reclassify a well-capitalized institution as adequately capitalized and may require an adequately capitalized or undercapitalized institution to comply with supervisory actions as if the institution were in the next lower category.
Institutions must file a capital restoration plan with the OCC within 45 days of the date it receives a notice from the OCC that it is “undercapitalized,” “significantly undercapitalized,” or “critically undercapitalized.” Compliance with a capital restoration plan must be guaranteed by a parent holding company. In addition, the OCC is permitted to take any one of a number of discretionary supervisory actions, including but not limited to the issuance of a capital directive and the replacement of senior executive officers and directors.
Finally, bank regulatory agencies have the ability to impose higher than normal capital requirements known as individual minimum capital requirements for institutions with a high-risk profile.
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At December 31, 2020, the Bank satisfied the capital requirements necessary to be deemed “well capitalized.” In the event of a change to this status, the imposition of any of the measures described above could have a material adverse effect on the Corporation and on its profitability and operations. The Corporation’s shareholders do not have preemptive rights and, therefore, if the Corporation is directed by the OCC or the FDIC to issue additional shares of common stock, such issuance may result in dilution in shareholders’ percentage of ownership of the Corporation.
Deposit Insurance Premiums
Associated Bank is a member of the FDIC and pays an insurance premium to the FDIC based upon its assessment rates on a quarterly basis. Deposits are insured up to applicable limits by the FDIC and such insurance is backed by the full faith and credit of the United States Government.
Under the Dodd-Frank Act, a permanent increase in deposit insurance was authorized to $250,000 per depositor, per insured depository institution for each account ownership category.
The Dodd-Frank Act also set the minimum DIF reserve ratio at 1.35% of estimated insured deposits. The FDIC was required to attain this ratio by September 30, 2020. The Dodd-Frank Act also required the FDIC to define the deposit insurance assessment base for an insured depository institution as an amount equal to the institution’s average consolidated total assets during the assessment period minus average tangible equity. The assessment rate schedule for larger institutions like Associated Bank (i.e., institutions with at least $10 billion in assets) differentiates between such large institutions by use of a “scorecard” that combines an institution’s CAMELS ratings with certain forward-looking financial information to measure the risk to the DIF. Pursuant to this “scorecard” method, two scores (a performance score and a loss severity score) will be combined and converted to an initial base assessment rate. The performance score measures an institution’s financial performance and ability to withstand stress. The loss severity score measures the relative magnitude of potential losses to the DIF in the event of the institution’s failure. Total scores are converted pursuant to a predetermined formula into an initial base assessment rate. Assessment rates range from 2.5 bp to 45 bp for large institutions. Premiums for Associated Bank are now calculated based upon the average balance of total assets minus average tangible equity as of the close of business for each day during the calendar quarter.
On June 22, 2020, the FDIC issued a final rule that mitigates the deposit insurance assessment effects of participating in the PPP, the PPPLF and MMLF. Pursuant to the final rule, the FDIC will generally remove the effect of PPP lending in calculating an institutions deposit insurance assessment. The final rule also provides an offset to an institution's total assessment amount for the increase in its assessment base attributable to participation in the PPP and MMLF. Further, on October 20, 2020, the FDIC issued a final rule to allow institutions that experienced temporary growth, from participation in the PPPLF and/or MMLF, to determine whether they are subject to the requirements of Part 363 of the FDIC's regulations (which imposes annual audit and reporting requirements on IDIs with $500 million or more in consolidated total assets) for fiscal years ending in 2021 based on the consolidated assets of December 31, 2019.
The FDIC has the flexibility to adopt actual rates that are higher or lower than the total base assessment rates adopted without notice and comment, if certain conditions are met.
On September 30, 2018, the DIF reserve ratio reached 1.36 percent, exceeding the statutorily required minimum reserve ratio of 1.35 percent ahead of the September 30, 2020 deadline required under the Dodd-Frank Act. FDIC regulations provide that, upon reaching the minimum, surcharges on insured depository institutions with total consolidated assets of $10 billion or more will cease. The last quarterly surcharge was reflected in the Bank’s December 2018 assessment invoice, which covered the assessment period from July 1, 2018 through September 30, 2018. The Bank's assessment invoices have not included a quarterly surcharge since that time.
Assessment rates, which declined for all banks when the reserve ratio first surpassed 1.15 percent in the third quarter of 2016, are expected to remain unchanged. Assessment rates are scheduled to decrease when the reserve ratio exceeds 2 percent.
DIF-insured institutions pay a FICO assessment in order to fund the interest on bonds issued in the 1980s in connection with the failures in the thrift industry. The FICO assessment was computed on assets as required by the Dodd-Frank Act. These assessments continued until the bonds matured in September 2019. The Corporation’s assessment rate for FDIC was approximately 6 bp for 2020.
The FDIC is authorized to conduct examinations of and require reporting by FDIC-insured institutions. It is also authorized to terminate a depository bank’s deposit insurance upon a finding by the FDIC that the bank’s financial condition is unsafe or unsound or that the institution has engaged in unsafe or unsound practices or has violated any applicable rule, regulation, order or condition enacted or imposed by the bank’s regulatory agency. The termination of deposit insurance for our national bank subsidiary would have a material adverse effect on our earnings, operations and financial condition.
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Historically, deposit insurance premiums we have paid to the FDIC have been deductible for federal income tax purposes; however, the Tax Act disallows the deduction of such premium payments for banking organizations with total consolidated assets of $50 billion or more. For banks with less than $50 billion in total consolidated assets, such as ours, the premium deduction is phased out based on the proportion of a bank’s assets exceeding $10 billion.
On December 15, 2020, the FDIC issued a final rule on brokered deposits. The rule aims to clarify and modernize the FDIC's existing regulatory framework for brokered deposits. Notable aspects of the rule include (1) the establishment of bright-line standards for determining whether an entity meets the statutory definition of "deposit broker"; (2) the identification of a number of business relationships ("designated exceptions") to which the "primary purpose" exception is automatically applicable; (3) the establishment of a "transparent" application process for entities that seek a "primary purpose" exception, but do not qualify as a "designated exception"; and (4) the clarification that third parties that have an exclusive deposit-placement arrangement with only one IDI are not considered a "deposit broker."
Standards for Safety and Soundness
The federal banking agencies have adopted the Interagency Guidelines for Establishing Standards for Safety and Soundness (the “Guidelines”). The Guidelines establish certain safety and soundness standards for all depository institutions. The operational and managerial standards in the Guidelines relate to the following: (1) internal controls and information systems; (2) internal audit systems; (3) loan documentation; (4) credit underwriting; (5) interest rate exposure; (6) asset growth; (7) compensation, fees and benefits; (8) asset quality; and (9) earnings. Rather than providing specific rules, the Guidelines set forth basic compliance considerations and guidance with respect to a depository institution. Failure to meet the standards in the Guidelines, however, could result in a request by the OCC to one of the nationally chartered banks to provide a written compliance plan to demonstrate its efforts to come into compliance with such Guidelines. Failure to provide a plan or to implement a provided plan requires the appropriate federal banking agency to issue an order to the institution requiring compliance.
Transactions with Affiliates and Insiders
Transactions between our national banking subsidiary and its related parties or any affiliate are governed by Sections 23A and 23B of the Federal Reserve Act. An affiliate is any company or entity, which controls, is controlled by or is under common control with the bank. In a holding company context, at a minimum, the parent holding company of a national bank, and any companies that are controlled by such parent holding company, are affiliates of the bank. Generally, Sections 23A and 23B (i) limit the extent to which an institution or its subsidiaries may engage in “covered transactions” with any one affiliate to an amount equal to 10% of such institution’s capital stock and surplus, and contain an aggregate limit on all such transactions with all affiliates to an amount equal to 20% of such capital stock and surplus, and (ii) require that all such transactions be on terms substantially the same, or at least as favorable, to the institution or subsidiary as those provided to a nonaffiliate. The term “covered transaction” includes the making of loans, purchase of assets, issuance of a guarantee and similar types of transactions. Certain types of covered transactions must be collateralized according to a schedule set forth in the statute based on the type of collateral.
Certain transactions with our directors, officers or controlling persons are also subject to conflicts of interest regulations. Among other things, these regulations require that loans to such persons and their related interests be made on terms substantially the same as for loans to unaffiliated individuals and must not create an abnormal risk of repayment or other unfavorable features for the financial institution. See Note 4 Loans of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information on loans to related parties.
Community Reinvestment Act Requirements
Associated Bank is subject to periodic CRA reviews by the OCC. The CRA does not establish specific lending requirements or programs for financial institutions and does not limit the ability of such institutions to develop products and services believed best-suited for a particular community. An institution’s CRA assessment may be used by its regulators in their evaluation of certain applications, including a merger, acquisition or the establishment of a branch office. An unsatisfactory rating may be used as the basis for denial of such an application. The Bank received a “Satisfactory” CRA rating in its most recent evaluation.
On June 5, 2020, the OCC issued a final rule to modernize the agency's regulations under the CRA. The rule (1) clarifies which activities qualify for CRA credit and (2) requires banks to identify an additional assessment area based on where they receive a significant portion of their domestic retail products, thus creating two assessment areas: a deposit-based assessment area and a facility-based assessment area. Further, on November 24, 2020, the OCC issued a proposed rule to establish the agency's proposed approach to determine the CRA evaluation measure benchmarks, retail lending distribution test thresholds, and community development minimums under the general performance standards set forth in the June 2020 final rule.
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Privacy, Data Protection, and Cybersecurity
We are subject to a number of U.S. federal, state, local and foreign laws and regulations relating to consumer privacy and data protection. Under privacy protection provisions of the Gramm-Leach-Bliley Act of 1999 and its implementing regulations and guidance, we are limited in our ability to disclose non-public information about consumers to nonaffiliated third parties. Financial institutions, such as the Bank, are required by statute and regulation to disclose their privacy policies to consumers and, in some circumstances, allow consumers to prevent disclosure of certain personal information to a nonaffiliated third party. In addition, such financial institutions must appropriately safeguard its customers’ nonpublic, personal information.

In many jurisdictions, including every U.S. state, consumers must be notified in the event of a data breach. The changing privacy laws in the United States, Europe and elsewhere, including the California Consumer Privacy Act, which became effective in January 2020, create new individual privacy rights and impose increased obligations on companies handling personal data. In addition, multiple states, Congress and regulators outside the United States are considering similar laws or regulations which could create new individual privacy rights and impose increased obligations on companies handling personal data. For example, on December 18, 2020, the federal financial regulatory agencies announced a proposal that would require supervised banking organizations to promptly notify their primary federal regulator in the event of a computer security incident. If adopted without substantial change, the proposed rule would require banking organizations to notify their primary federal regulator promptly, and not later than 36 hours after, the discovery of such incidents, termed "computer-security incidents" that are "notification incidents."

Federal banking agencies, including the OCC, have adopted guidelines for establishing information security standards and cybersecurity programs for implementing safeguards under the supervision of the board of directors. These guidelines, along with related regulatory materials, increasingly focus on risk management and processes related to information technology and the use of third parties in the provision of financial services. In October 2016, the federal banking agencies issued an advance notice of proposed rulemaking on enhanced cybersecurity risk-management and resilience standards that would apply to large and interconnected banking organizations and to services provided by third parties to these firms. These enhanced standards would apply only to depository institutions and depository institution holding companies with total consolidated assets of $50 billion or more, which would not currently include the Corporation.
Recent cyberattacks against banks and other financial institutions that resulted in unauthorized access to confidential customer information have prompted the federal banking regulators to issue extensive guidance on cybersecurity. Among other things, financial institutions are expected to design multiple layers of security controls to establish lines of defense and ensure that their risk management processes address the risks posed by compromised customer credentials, including security measures to authenticate customers accessing internet-based services. A financial institution also should have a robust business continuity program to recover from a cyberattack and procedures for monitoring the security of third-party service providers that may have access to nonpublic data at the institution. During 2020, the Corporation did not discover any material cybersecurity incidents.
Bank Secrecy Act / Anti-Money Laundering
The BSA, which is intended to require financial institutions to develop policies, procedures, and practices to prevent and deter money laundering, mandates that every national bank have a written, board-approved program that is reasonably designed to assure and monitor compliance with the BSA. The program must, at a minimum: (1) provide for a system of internal controls to assure ongoing compliance; (2) provide for independent testing for compliance; (3) designate an individual responsible for coordinating and monitoring day-to-day compliance; and (4) provide training for appropriate personnel. In addition, national banks are required to adopt a customer identification program as part of its BSA compliance program. National banks are also required to file SARs when they detect certain known or suspected violations of federal law or suspicious transactions related to a money laundering activity or a violation of the BSA. In May 2016, the regulations implementing the BSA were amended, effective May 2018, to explicitly include risk-based procedures for conducting ongoing customer due diligence and procedures for understanding the nature and purpose of customer relationships for the purpose of developing a customer risk profile. In addition, FinCEN recently promulgated new customer due diligence and customer identification rules that require banks to identify and verify the identity of the beneficial owners of all legal entity customers (other than those that are excluded) at the time a new account is opened (other than accounts that are exempted), which rules became effective on May 11, 2018.
In addition to complying with the BSA, the Bank is subject to the Patriot Act. The Patriot Act is designed to deny terrorists and criminals the ability to obtain access to the United States’ financial system and has significant implications for depository institutions, brokers, dealers, and other businesses involved in the transfer of money. The Patriot Act mandates that financial service companies implement additional policies and procedures and take heightened measures designed to address any or all of the following matters: customer identification programs, money laundering, terrorist financing, identifying and reporting suspicious activities and currency transactions, currency crimes, and cooperation between financial institutions and law enforcement authorities.
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On December 3, 2019, three federal banking agencies and FinCEN issued a joint statement clarifying the compliance procedures and reporting requirements that banks must file for customers engaged in the growth or cultivation of hemp, including a clear statement that banks need not file a SAR on customers engaged in the growth or cultivation of hemp in accordance with applicable laws and regulations. This statement does not apply to cannabis-related business; thus, the statement only pertains to customers who are lawfully growing or cultivating hemp and are not otherwise engaged in unlawful or suspicious activity.
Further, on January 1, 2021, Congress passed the National Defense Authorization Act, which enacted the most significant overhaul of the BSA and related anti-money laundering laws since the Patriot Act. Notable amendments include (1) significant changes to the collection of beneficial ownership information and the establishment of a beneficial ownership registry, which requires corporate entities (generally, any corporation, LLC, or other similar entity with 20 or fewer employees and annual gross income of $5 million or less) to report beneficial ownership information to FinCEN (which will be maintained by FinCEN and made available upon request to financial institutions); (2) enhanced whistleblower provisions, which provide that one or more whistleblowers who voluntarily provide original information leading to the successful enforcement of violations of the AML laws in any judicial or administrative action brought by the Secretary of the Treasury or the Attorney General resulting in monetary sanctions exceeding $1 million (including disgorgement and interest but excluding forfeiture, restitution, or compensation to victims) will receive not more than 30 percent of the monetary sanctions collected and will receive increased protections; (3) increased penalties for violations of the BSA; (4) improvements to existing information sharing provisions that permit financial institutions to share information relating to SARs with foreign branches, subsidiaries, and affiliates (except those located in China, Russia, or certain other jurisdictions) for the purpose of combating illicit finance risks; and (5) expanded duties and powers of FinCEN. Many of the amendments, including those with respect to beneficial ownership, require the Department of Treasury and FinCEN to promulgate rules.
Interstate Branching
Pursuant to the Dodd-Frank Act, national and state-chartered banks may open an initial branch in a state other than its home state (e.g., a host state) by establishing a de novo branch at any location in such host state at which a bank chartered in such host state could establish a branch. Applications to establish such branches must still be filed with the appropriate primary federal regulator.
Volcker Rule
The Dodd-Frank Act prohibits insured depository institutions and their holding companies from engaging in proprietary trading except in limited circumstances, and prohibits them from owning equity interests in excess of three percent of Tier 1 Capital in private equity and hedge funds (known as the “Volcker Rule”). On December 10, 2013, five U.S. financial regulators, including the Federal Reserve and the OCC, adopted regulations implementing the Volcker Rule. Those regulations prohibit banking entities from (1) engaging in short-term proprietary trading for their own accounts, and (2) having certain ownership interests in and relationships with hedge funds or private equity funds, which are referred to as “covered funds.” The regulations also require each regulated entity to establish an internal compliance program that is consistent with the extent to which it engages in activities covered by the Volcker Rule. Historically, this meant that the largest banking entities (i.e., those with $50 billion or more in assets) had higher reporting requirements, but in November 2019, five federal banking agencies issued a final rule revising certain aspects of the Volcker Rule. The final rule simplifies and streamlines compliance requirements for firms that do not have significant trading activities and enhances requirements for firms that do. Under the rule, compliance requirements will be based on the amount of assets and liabilities that a bank trades. Firms with significant trading activities (i.e., those with $20 billion or more in trading assets and liabilities) will have heightened compliance obligations.
The rule became effective on January 1, 2020, and banking entities were required to comply as of January 1, 2021. Although we will benefit from significantly reduced compliance obligations due to the level of our trading assets being below the $20 billion threshold, we will remain subject to the modified rules and requirements related to covered funds. Accordingly, we expect that the revised rule will reduce some of our compliance costs, but in the short term we may experience some costs in developing and implementing changes in conformance with the rule. Further, on June 25, 2020, the five U.S. financial regulators issued a final rule that modifies the rule's prohibition on banking entities investing in or sponsoring "covered funds." The new rule (1) streamlines the covered funds portion of the rule; (2) addresses the extraterritorial treatment of certain foreign funds; and (3) permits banking entities to offer financial services and engage in other activities that do not raise concerns that the Volker Rule was intended to address.
Incentive Compensation Policies and Restrictions
In July 2010, the federal banking agencies issued guidance on sound incentive compensation policies that applies to all banking organizations supervised by the agencies (thereby including both the Parent Company and the Bank). Pursuant to the guidance, to be consistent with safety and soundness principles, a banking organization’s incentive compensation arrangements should:
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(1) provide employees with incentives that appropriately balance risk and reward; (2) be compatible with effective controls and risk management; and (3) be supported by strong corporate governance including active and effective oversight by the banking organization’s board of directors. Monitoring methods and processes used by a banking organization should be commensurate with the size and complexity of the organization and its use of incentive compensation.
In accordance with the Dodd-Frank Act, the federal banking agencies prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions (generally institutions that have over $1 billion in assets) and are deemed to be excessive, or that may lead to material losses.
The Federal Reserve will review, as part of its standard, risk-focused examination process, the incentive compensation arrangements of banking organizations, such as the Corporation, that are not “large, complex banking organizations.” These reviews will be tailored to each organization based on the scope and complexity of the organization’s activities and the prevalence of incentive compensation arrangements. The findings of the supervisory initiatives will be included in reports of examination. Deficiencies will be incorporated into the organization’s supervisory ratings, which can affect the organization’s ability to make acquisitions and take other actions. Enforcement actions may be taken against a banking organization if its incentive compensation arrangements, or related risk-management control or governance processes, pose a risk to the organization’s safety and soundness and the organization is not taking prompt and effective measures to correct the deficiencies.
The scope and content of the U.S. banking regulators’ policies on executive compensation may continue to evolve in the near future. It cannot be determined at this time whether compliance with such policies will adversely affect the Corporation’s ability to hire, retain and motivate its key employees.
Consumer Financial Services Regulations
Federal and applicable state banking laws also require us to take steps to protect consumers. Bank regulatory agencies are increasingly focusing attention on compliance with consumer protection laws and regulations. These laws include disclosures regarding truth in lending, truth in savings, and funds availability.
To promote fairness and transparency for mortgages, credit cards, and other consumer financial products and services, the Dodd-Frank Act established the CFPB. This agency is responsible for interpreting and enforcing federal consumer financial laws, as defined by the Dodd-Frank Act, that, among other things, govern the provision of deposit accounts along with mortgage origination and servicing. Some federal consumer financial laws enforced by the CFPB include the Equal Credit Opportunity Act, TILA, the Truth in Savings Act, the Home Mortgage Disclosure Act, RESPA, the Fair Debt Collection Practices Act, and the Fair Credit Reporting Act. The CFPB is also authorized to prevent any institution under its authority from engaging in an unfair, deceptive, or abusive act or practice in connection with consumer financial products and services.
Under TILA as implemented by Regulation Z, as amended by the CFPB effective January 10, 2014, mortgage lenders are required to make a reasonable and good faith determination based on verified and documented information that a consumer applying for a mortgage loan has a reasonable ability to repay the loan according to its terms. Mortgage lenders are required to determine consumers’ ability to repay in one of two ways. The first alternative requires the mortgage lender to consider the following eight underwriting factors when making the credit decision: (1) current or reasonably expected income or assets; (2) current employment status; (3) the monthly payment on the covered transaction; (4) the monthly payment on any simultaneous loan; (5) the monthly payment for mortgage-related obligations; (6) current debt obligations, alimony, and child support; (7) the monthly DTI ratio or residual income; and (8) credit history. Alternatively, the mortgage lender can originate QMs, which are entitled to a presumption that the creditor making the loan satisfied the ATR requirements. In general, a QM is a mortgage loan without negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years. In addition, to be a QM the points and fees paid by a consumer cannot exceed 3% of the total loan amount. Further, on December 10, 2020, the CFPB issued two final rules related to QM loans. The first rule replaces the strict 43 percent DTI threshold for QM loans and provides that, in addition to existing requirements, a loan receives a conclusive presumption that the consumer had the ability to repay if the APR does not exceed the average prime offer rate for a comparable transaction by 1.5 percentage points or more as of the date the interest rate is set. Further, a loan receives a rebuttable presumption that the consumer had the ability to repay if the APR exceeds the average prime offer rate for a comparable transaction by 1.5 percentage points or more but by less than 2.25 percentage points. The second rule creates a new category of "seasoned" QMs for loans that meet certain performance requirements. The rule allows a non-QM loan or a "rebuttable presumption" QM loan to receive a safe harbor from ATR liability at the end of a "seasoning" period of at least 36 months as a "seasoned QM" if it satisfies certain product restrictions, points-and-fees limits, and underwriting requirements, and the loan meets the designated performance and portfolio requirements during the "seasoning period." The first final rule has a mandatory compliance date of July 1, 2021 and the second
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final rule will apply to covered transactions for which institutions receive an application after the effective date. The Corporation is predominantly an originator of compliant QMs.
Additionally, the CFPB has the authority to take supervisory and enforcement action against banks and other financial services companies under the agency’s jurisdiction that fail to comply with federal consumer financial laws. As an insured depository institution with total assets of more than $10 billion, the Bank is subject to the CFPB’s supervisory and enforcement authorities. The Dodd-Frank Act also permits states to adopt stricter consumer protection laws and state attorneys general to enforce consumer protection rules issued by the CFPB. As a result of these aspects of the Dodd-Frank Act, the Bank operates in a stringent consumer compliance environment. Therefore, the Bank is likely to incur additional costs related to consumer protection compliance, including but not limited to potential costs associated with CFPB examinations, regulatory and enforcement actions and consumer-oriented litigation, which is likely to increase as a result of the consumer protection provisions of the Dodd-Frank Act. The CFPB has been active in bringing enforcement actions against banks and other financial institutions to enforce consumer financial laws. The federal financial regulatory agencies, including the OCC and states attorneys general, also have become increasingly active in this area with respect to institutions over which they have jurisdiction. We have incurred and may in the future incur additional costs in complying with these requirements.
Pursuant to the Dodd-Frank Act, the FDIC has backup enforcement authority over a depository institution holding company, such as the Parent Company, if the conduct or threatened conduct of such holding company poses a risk to the DIF, although such authority may not be used if the holding company is generally in sound condition and does not pose a foreseeable and material risk to the DIF. The Dodd-Frank Act may have a material impact on the Corporation’s and the Bank’s operations, particularly through increased compliance costs resulting from possible future consumer and fair lending regulations. See the Risk Factors section for a more extensive discussion of this topic.
Other Banking Regulations
The Bank is also subject to a variety of other regulations with respect to the operation of its businesses, including but not limited to the Dodd-Frank Act, which among other restrictions placed limitations on the interchange fees charged for debit card transactions, TILA, Truth in Savings Act, Equal Credit Opportunity Act, Electronic Funds Transfer Act, Fair Housing Act, Home Mortgage Disclosure Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Expedited Funds Availability (Regulation CC), Reserve Requirements (Regulation D), Insider Transactions (Regulation O), Privacy of Consumer Information (Regulation P), Margin Stock Loans (Regulation U), Right To Financial Privacy Act, Flood Disaster Protection Act, Homeowners Protection Act, Servicemembers Civil Relief Act, RESPA, Telephone Consumer Protection Act, CAN-SPAM Act, Children’s Online Privacy Protection Act, and the John Warner National Defense Authorization Act. Further, on January 4, 2021, the OCC issued a notice of proposed rulemaking amending their current rules related to ownership of real property. The proposal would provide a set of general standards, including an occupancy test and excess capacity standards, that the OCC will use to determine whether the acquisition and holding of real estate is necessary for the transaction of an institution's business.
The laws and regulations to which we are subject are constantly under review by Congress, the federal regulatory agencies, and the state authorities. These laws and regulations could be changed drastically in the future, which could affect our profitability, our ability to compete effectively, or the composition of the financial services industry in which we compete.
Government Monetary Policies and Economic Controls
Our earnings and growth, as well as the earnings and growth of the banking industry, are affected by the credit policies of monetary authorities, including the Federal Reserve. An important function of the Federal Reserve is to regulate the national supply of bank credit in order to combat recession and curb inflationary pressures. Among the instruments of monetary policy used by the Federal Reserve to implement these objectives are open market operations in U.S. government securities, changes in reserve requirements against member bank deposits, and changes in the Federal Reserve discount rate. These instruments are used in varying combinations to influence overall growth of bank loans, investments, and deposits, and may also affect interest rates charged on loans or paid for deposits. The monetary policies of the Federal Reserve authorities have had a significant effect on the operating results of commercial banks in the past and are expected to continue to have such an effect in the future.
In view of changing conditions in the national economy and in money markets, as well as the effect of credit policies by monetary and fiscal authorities, including the Federal Reserve, it is difficult to predict the impact of possible future changes in interest rates, deposit levels, and loan demand, or their effect on our business and earnings or on the financial condition of our various customers.
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Other Regulatory Authorities
In addition to regulation, supervision and examination by federal banking agencies, the Corporation and certain of its subsidiaries, including those that engage in securities brokerage, dealing and investment advisory activities, are subject to other federal and applicable state securities laws and regulations, and to supervision and examination by other regulatory authorities, including the SEC, FINRA, NYSE, DOL and others.
Separately, in June 2019, pursuant to the Dodd-Frank Act, the SEC adopted Regulation Best Interest, which, among other things, establishes a new standard of conduct for a broker-dealer to act in the best interest of a retail customer when making a recommendation of any securities transaction or investment strategy involving securities to such customer. The new rule requires us to review and possibly modify our compliance activities, which is causing us to incur some additional costs. In addition, state laws that impose a fiduciary duty also may require monitoring, as well as require that we undertake additional compliance measures.
Available Information
We file annual, quarterly, and current reports, proxy statements, and other information with the SEC. These filings are available to the public on the Internet at the SEC’s web site at www.sec.gov.
Our principal internet address is www.associatedbank.com. We make available free of charge on or through our website our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. In addition, shareholders may request a copy of any of our filings (excluding exhibits) at no cost by writing at Associated Banc-Corp, Attn: Investor Relations, 433 Main Street, Green Bay, WI 54301 or e-mailing us at investor.relations@associatedbank.com.

ITEM 1A.Risk Factors
An investment in our common stock is subject to risks inherent to our business. The material risks and uncertainties that management believes affect us are described below. Before making an investment decision, you should carefully consider the risks and uncertainties described below, together with all of the other information included or incorporated by reference herein. The risks and uncertainties described below are not the only ones facing us. Additional risks and uncertainties that management is not aware of or focused on or that management currently deems immaterial may also impair our business operations. This report is qualified in its entirety by these risk factors. See also, Special Note Regarding Forward-Looking Statements and Risk Factors Summary.
If any of the events described in the risk factors should actually occur, our financial condition and results of operations could be materially and adversely affected. If this were to happen, the value of our securities could decline significantly, and you could lose all or part of your investment.
Risks Related to the COVID-19 Pandemic
The coronavirus disease (COVID-19) pandemic has resulted in significant deterioration and disruption in national and local economic conditions and record levels of unemployment, which may have a material impact on our business, financial condition or results of operations.
The COVID-19 pandemic has created extensive disruptions to the global economy, to businesses, and to the lives of individuals throughout the world. Federal and state governments are taking unprecedented actions to contain the spread of the disease, including quarantines, travel bans, shelter-in-place orders, closures of businesses and schools, fiscal stimulus, and legislation designed to deliver monetary aid and other relief. Although in various locations some of the activity restrictions listed above have been relaxed with progressive success, in many geographies the number of individuals diagnosed with COVID-19 has significantly increased causing a freezing or even reversal of the relaxation of activity restrictions. Moreover, although multiple COVID-19 vaccines have received regulatory approval and currently are being distributed to certain at-risk populations, it is too early to know how quickly these vaccines can be distributed to the broader population and how effective they will be in mitigating the adverse social and economic effects of the pandemic. Further, variant strains of the COVID-19 virus have appeared, further complicating efforts of the medical community and federal, state and local governments in response to the pandemic.
The uncertain economic conditions and various activity restrictions due to the COVID-19 pandemic have resulted in an extremely challenging operating environment for many businesses, and the complete shutdown of others, as well as record levels of unemployment. The national unemployment rate was 6.7% as of December 2020, which while down from 7.9% in September 2020, remains significantly higher than the pre-pandemic 3.6% in January 2020. Further, the Federal Pandemic
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Unemployment Compensation, which under Section 2104 of the CARES Act allowed for additional payments to covered individuals of up to $600 per week, expired as of July 31, 2020, but was reinstated in the reduced amount of $300 per week by the Coronavirus Response and Relief Supplemental Appropriations Act of 2021.
There have been trillions of dollars in economic stimulus packages initiated by the Federal Reserve and the federal government, including the $2.2 trillion CARES Act, as expanded by the PPP and Health Care Enhancement Act and more recently, the Economic Aid Act, in an effort to counteract the significant economic disruption from the COVID-19 pandemic, but there can be no assurance that these packages will be sufficient, or produce positive results quickly enough, to stimulate the economy, and additional governmental stimulus and related interventions may be needed. Accordingly, the Corporation will be operating under uncertain economic conditions for a lengthy period of time.
The COVID-19 pandemic has significantly affected the financial markets and has resulted in a number of Federal Reserve actions. To help address these issues, the FOMC has reduced the benchmark federal funds rate to a target range of 0% to 0.25%, the lowest since the 2008 economic crisis, and the yields on 10 and 30-year treasury notes have declined to historic lows. Throughout 2020, the FOMC has elected to continue to follow this approach as pandemic-related risks to the economy are likely to persist for the foreseeable future. In addition, in order to support the flow of credit to households and businesses, the Federal Reserve indicated that it will continue to increase its holdings of U.S. Treasury securities and agency residential and commercial MBS to sustain proper functioning of the financial markets. The reductions in interest rates, especially if prolonged, could adversely affect our net interest income, net interest spread and net interest margin. Further, the overall impact of the COVID-19 pandemic on the financial markets could result in a significant decline in the market value of the Corporation's common stock, which may cause us to perform a goodwill impairment test in between annual tests. If that impairment test indicates that the fair value of any of our reporting units is less than its carrying amount, we may be required to record a goodwill impairment charge, which could adversely affect our results of operations. The full impact of the COVID-19 pandemic on our business activities as a result of new government and regulatory policies, programs and guidelines, as well as market reactions to such activities, remains uncertain.
Because there have been no comparable recent global pandemics that resulted in a similar global impact, we do not yet know the full extent of the COVID-19 pandemic's effects on our business, operations, or the global economy as a whole. Any future development will be highly uncertain and cannot be predicted, including the scope and duration of the pandemic, the effectiveness of our remote working arrangements, third party providers’ ability to support our operations, and any further action taken by governmental authorities and other third parties in response to the pandemic. The uncertain future development of this crisis could materially and adversely affect our business, operations, operating results, financial condition, liquidity or capital levels.
Regulatory and governmental actions to mitigate the impact of the COVID-19 pandemic on borrowers could result in a material decline in our earnings.
In addition to the COVID-19 pandemic’s continued and ultimately cumulative impact on global economic activity, there have been a number of regulatory governmental actions that also impact our operations and financial condition. Due to the unforeseen nature of the pandemic, any future developments and resulting regulatory action is highly uncertain and cannot be predicted. However, to date, there have been a number of bank regulatory actions and legislative changes intended to help mitigate the adverse economic impact of the COVID-19 pandemic on borrowers, including mandates requiring financial institutions to work constructively with borrowers affected by the COVID-19 pandemic and mandatory loan forbearances. In addition, the governors of many states in which we do business or in which our borrowers and loan collateral are located have issued temporary bans on evictions and foreclosures. The governor of Minnesota suspended landlords’ ability to file eviction actions, except in very limited circumstances, until the state-wide emergency declaration ends. Further, although Wisconsin’s ban on residential and commercial evictions has expired, Illinois has extended its ban on residential evictions through March 6, 2021.There continues to be mounting pressure on governors and localities to take further relief action. Also, there has been continuous pressure for further federal governmental action, including the implementation of a nationwide eviction and foreclosure moratorium. In addition, we have implemented the following programs to assist our borrowers and other customers in mitigating the impact of the COVID-19 pandemic: consumer and commercial loan and credit card deferral programs, suspension and reassessment of certain transaction and late fees, and the suspension of foreclosures and repossessions.
On March 27, 2020, the CARES Act was signed into law. The CARES Act is a $2.2 trillion economic stimulus bill that was intended to provide relief in the wake of the COVID-19 pandemic. Several provisions within the CARES Act led to action from the bank regulatory agencies and there were also separate provisions within the legislation that directly impacted financial institutions. Section 4022 of the CARES Act allows, until the earlier of December 31, 2020 or the date the national emergency declared by the President terminates, borrowers with federally-backed one-to-four family mortgage loans experiencing a financial hardship due to the COVID-19 pandemic to request forbearance, regardless of delinquency status, for up to 360 days. Section 4022 also prohibited servicers of federally-backed mortgage loans from initiating foreclosures during the 60-day period beginning March 18, 2020. Further, on August 27, 2020, the FHFA announced that FNMA and FHLMC would extend their single-family moratorium on foreclosures and evictions through December 31, 2020. In addition, under Section 4023 of the
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CARES Act, until the earlier of December 31, 2020 and the date the national emergency declared by the President terminates, borrowers with federally-backed multifamily mortgage loans whose payments were current as of February 1, 2020, but who have since experienced financial hardship due to the COVID-19 pandemic, may request a forbearance for up to 90 days. Borrowers receiving such forbearance may not evict or charge late fees to tenants for its duration. On December 23, 2020, the FHFA announced an extension of forbearance programs for qualifying multifamily properties through March 31, 2021.
Moreover, on January 20, 2021, upon the inauguration of President Biden, the incoming Administration issued an Executive Order extending the federal eviction moratorium issued through the Centers for Disease Control and Prevention––which was recently extended by Congress through January 31, 2021––through March 31, 2021. As part of the COVID-19 relief package proposed by the Administration, this eviction moratorium would be further extended through September 30, 2021 if adopted as proposed. In addition, President Biden requested that the federal agencies discussed above continue to extend the moratorium on foreclosures on federally-guaranteed mortgages until at least March 31, 2021. As the December 31, 2020 deadline for the expiration of certain of these initiatives has passed, their continuation, for the moment, relates to the continuation of the national emergency declaration regarding the pandemic. There currently are no indications that the President intends to lift this declaration in the foreseeable future. These regulatory and legislative actions may be expanded, extended and amended as the pandemic and its economic impact continue. Further, on December 27, 2020, The Economic Aid Act was signed into law as part of the Coronavirus Response and Relief Supplemental Appropriations Act of 2021, which also contains provisions that could directly impact financial institutions. The Act directs financial regulators to support community development financial institutions and minority depository institutions and directs Congress to re-appropriate $429 billion in unobligated CARES Act funds.
As a result of the forbearance and mitigation programs described above, we have experienced a significant decline in borrower loan payments, which may continue into the future and have a material impact on our earnings.
Our loan portfolios have been significantly affected by the COVID-19 pandemic and our ACLL may not be sufficient to cover losses in our portfolios.
The economic disruption in response to the COVID-19 pandemic has resulted in a significant increase in delinquencies and loans on non-accrual status across all of our loan portfolios, particularly our commercial loan portfolio as certain industries have been particularly hard-hit by the COVID-19 pandemic, which has adversely affected the ability of many of our borrowers to repay their loans. As of December 31, 2020, our commercial loan portfolio includes $2.0 billion of outstanding balances, representing 8.4% of total loans, to borrowers in key industries which may see elevated risk as a result of the current economic dynamics. These key exposures include: $1.1 billion of loans to retailers and shopping centers, $296 million to oil & gas producers, $258 million of loans to borrowers in the hotel industry, $117 million to restaurant-related borrowers, and approximately $265 million across various exposures, which have been significantly impacted by the COVID-19 pandemic. The elevated unemployment rate will continue to have a significant adverse impact on the ability of our residential and multi-family borrowers to repay their loans.
As a result of our evaluation of the current and expected impacts of the COVID-19 pandemic on our loan portfolios, our loan losses and delinquencies have exceeded what we anticipated when our ACLL was established at the end of 2019. As a result, we have increased our ACLL by $208 million to $431 million as of December 31, 2020, compared to $223 million at the end of 2019. As the economic impact due to the COVID-19 pandemic continues and there are no assurances as to how long it will be before the COVID-19 pandemic abates and economic activity can begin to resume to pre-COVID-19 pandemic levels, there is no assurance that we will not need to significantly add to our ACLL in future periods.
We have originated a significant number of loans under the SBA’s PPP, which may result in a large number of such loans remaining on our consolidated balance sheets at a very low yield for an extended period of time.
The PPP, originally established under the CARES Act and extended under the Economic Aid Act, authorizes financial institutions to make federally-guaranteed loans to qualifying small businesses and non-profit organizations. These loans carry an interest rate of 1% per annum and a maturity of 2 years for loans originated prior to June 5, 2020 and 5 years for loans originated on or after June 5th.
The PPP provides that such loans may be forgiven if the borrowers meet certain requirements with respect to maintaining employee headcount and payroll and the use of the loan proceeds after the loan is originated. The initial phase of the PPP, after being extended multiple times by Congress, expired on August 8, 2020. However, on January 11, 2021, the SBA reopened the PPP for First Draw PPP loans to small business and non-profit organizations that did not receive a loan through the initial PPP phase. Further, on January 13, 2021, the SBA reopened the PPP for Second Draw loans to small businesses and non-profit organizations that did receive a loan through the initial PPP phase. At least $25 billion has been set aside for Second Draw PPP loans to eligible borrowers with a maximum of 10 employees or for loans of $250,000 or less to eligible borrowers in low or moderate income neighborhoods. Generally speaking, business with more than 300 employees and/or less than a 25 percent
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reduction in gross receipts between comparable quarters in 2019 and 2020 are not eligible for Second Draw loans. Further, maximum loan amounts have been increased for accommodation and food service businesses.
As of December 31, 2020, we had PPP loans with outstanding balances of $768 million. In light of the speed at which the PPP was implemented, particularly due to the “first come first served” nature of the program, the loans originated under this program may present potential fraud risk, increasing the risk that loan forgiveness may not be obtained by the borrowers and that the guaranty may not be honored. In addition, there is risk that the borrowers may not qualify for the loan forgiveness feature due to the conduct of the borrower after the loan is originated. Further, although the SBA has recently streamlined the loan forgiveness process for loans $50,000 or less, it has taken longer than initially anticipated for the SBA to finalize the forgiveness processes. On January 19, 2021, the SBA increased the streamlined loan forgiveness process to loans $150,000 or less.Thus, absent regulatory relief, extended forbearance waiting times due to SBA-related delays are likely. These factors may result in us having to hold a significant amount of these low-yield loans on our books for a significant period of time. Additionally, the PPP loans are not secured by an interest in a borrower's assets or otherwise backed by personal guarantees. We will continue to face increased operational demands and pressures as we monitor and service our book of PPP loans, process applications for loan forgiveness and pursue recourse under the SBA guarantees and against borrowers for PPP loan defaults. Further, the second rollout of the PPP may lead to further regulatory action on behalf of the SBA and/or further operational demands, pressures and risk of borrower defaults.
Further, the OCC has also issued guidance encouraging banks to follow prudent banking practices consistent with safety and soundness principles in making PPP loans, including by thoroughly documenting the bank's decisions when setting eligibility criteria, establishing a process for considering applications and approving or denying PPP loan applications, as well as identifying and tracking PPP loan volumes. The guidance also states that, in exercising supervisory and enforcement responsibilities in this area, the OCC will take into account the unique circumstances resulting from the national emergency and good faith efforts to comply with applicable legal requirements. Thus, while the PPP guidelines provide that lenders may rely on borrower representations and certifications regarding eligibility with respect to PPP loans and do not need to verify information provided, the OCC guidance makes clear that banks are still expected to prudently underwrite, document and track PPP loans in a manner consistent with safe and sound banking practices and could face supervisory or enforcement risks in failing to do so. As a result of participation in the PPP, we may be subject to litigation and claims by borrowers under the PPP loans that we have made, as well as investigation and scrutiny by our regulators, Congress, the SBA, the U.S. Treasury Department and other government agencies.
Regardless of whether these claims and investigations are founded or unfounded, if such claims and investigations are not resolved in a timely manner favorable to us, they may result in significant costs and liabilities (including increased legal and professional services costs) and/or adversely affect the market perception of us and our products and services.
Also, we have registered as a lender in the MSLP, which is a program among the many financing and liquidity programs that the Federal Reserve, on its own and in cooperation with the Department of the Treasury, has established. The MSLP is intended to keep credit flowing to small and mid-sized businesses that were in sound financial condition before the coronavirus pandemic but now need financing to maintain operations.
Credit Risks
Changes in economic and political conditions could adversely affect our earnings, as our borrowers’ ability to repay loans and the value of the collateral securing our loans decline.
Our success depends, to a certain extent, upon local, national and global economic and political conditions, as well as governmental monetary policies. Conditions such as an economic recession, the impact of international trade negotiations on local and national economies, rising unemployment, changes in interest rates, money supply and other factors beyond our control may adversely affect our asset quality, deposit levels and loan demand and, therefore, our earnings. Because we have a significant amount of real estate loans, decreases in real estate values could adversely affect the value of property used as collateral. The OCC recently reported that although banks remain in strong condition with sound capital and liquidity levels, there continues to be significant ongoing financial risk facing the U.S. economy. As the COVID-19 pandemic continues to cause a historic economic downturn, financial institutions face increased credit risk, strategic risk, operational risk, and compliance risk. Adverse changes in the economy may have a negative effect on the ability of our borrowers to make timely repayments of their loans, which could have an adverse impact on our earnings. Consequently, declines in the economy could have a material adverse effect on our financial condition and results of operations.
Changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs, may adversely impact our business, financial condition, and results of operations.
There continues to be discussion and dialogue regarding potential changes to U.S. trade policies, legislation, treaties and tariffs with countries such as China and the European Union. Tariffs and retaliatory tariffs have been imposed, and additional tariffs
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and retaliatory tariffs have been proposed. Such tariffs, retaliatory tariffs or other trade restrictions on products and materials that our customers import or export could cause the prices of our customers' products to increase, which could reduce demand for such products, or reduce our customers' margins, and adversely impact their revenues, financial results, and ability to service debt. This in turn could adversely affect our financial condition and results of operations. In addition, to the extent changes in the political environment have a negative impact on us or on the markets in which we operate our business, our results of operations and financial condition could be materially and adversely impacted in the future. It remains unclear what the U.S. government under the new Administration or foreign governments will or will not do with respect to tariffs already imposed, additional tariffs that may be imposed, or international trade agreements and policies.
Our allowance for credit losses may be insufficient.
All borrowers have the potential to default, and our remedies in the event of such default (such as seizure and/or sale of collateral, legal actions, and guarantees) may not fully satisfy the debt owed to us. We maintain an allowance for credit losses, which is a reserve established through a provision for credit losses charged to expense, that represents management’s best estimate of probable credit losses over the life of the loan within the existing portfolio of loans. The allowance for credit losses, in the judgment of management, is necessary to reserve for estimated credit losses and risks inherent in the loan portfolio. The level of the allowance for credit losses reflects management’s continuing evaluation of industry concentrations; specific credit risks; loan loss experience; current loan portfolio quality; present economic, political, and regulatory conditions; and unidentified losses inherent in the current loan portfolio. The determination of the appropriate level of the allowance for credit losses inherently involves a high degree of subjectivity and requires us to make significant estimates of current credit risks using existing qualitative and quantitative information, all of which may undergo material changes. Changes in economic conditions affecting borrowers, new information regarding existing loans, identification of additional problem loans, and other factors, both within and outside of our control, may require an increase in the allowance for credit losses. In addition, bank regulatory agencies periodically review our allowance for credit losses and may require an increase in the provision for credit losses or the recognition of additional loan charge offs, based on judgments different than those of management. An increase in the allowance for credit losses would result in a decrease in net income, and possibly risk-based capital, and could have a material adverse effect on our financial condition and results of operations.
We are subject to lending concentration risks.
As of December 31, 2020, approximately 64% of our loan portfolio consisted of commercial and industrial, real estate construction, CRE loans, and lease financing (collectively, "commercial loans"). Commercial loans are generally viewed as having more inherent risk of default than residential mortgage loans or other consumer loans. Also, the commercial loan balance per borrower is typically larger than that for residential mortgage loans and other consumer loans, implying higher potential losses on an individual loan basis. Because our loan portfolio contains a number of commercial loans with balances over $25 million, the deterioration of one or a few of these loans could cause a significant increase in nonaccrual loans, which could have a material adverse effect on our financial condition and results of operations.
CRE lending may expose us to increased lending risks.
Our policy generally has been to originate CRE loans primarily in the eight states in which the Bank operates. At December 31, 2020, CRE loans, including owner occupied, investor, and real estate construction loans, totaled $7.1 billion, or 29%, of our total loan portfolio. As a result of our growth in this portfolio over the past several years and planned future growth, these loans require more ongoing evaluation and monitoring and we are implementing enhanced risk management policies, procedures and controls. CRE loans generally involve a greater degree of credit risk than residential mortgage loans because they typically have larger balances and are more affected by adverse conditions in the economy. Because payments on loans secured by CRE often depend upon the successful operation and management of the properties and the businesses which operate from within them, repayment of such loans may be affected by factors outside the borrower’s control, such as adverse conditions in the real estate market or the economy or changes in government regulation. In recent years, CRE markets have been experiencing substantial growth, and increased competitive pressures have contributed significantly to historically low capitalization rates and rising property values. CRE prices, according to many U.S. CRE indices, are currently above the 2007 peak levels that contributed to the financial crisis. Accordingly, the federal bank regulatory agencies have expressed concerns about weaknesses in the current CRE market. Our failure to adequately implement enhanced risk management policies, procedures and controls could adversely affect our ability to increase this portfolio going forward and could result in an increased rate of delinquencies in, and increased losses from, this portfolio. At December 31, 2020, nonaccrual CRE loans totaled $80 million, or approximately 1% of our total portfolio of CRE loans.
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We may be adversely affected by declines in oil prices.
Ongoing volatility in the oil and gas markets has compressed margins for many U.S.-based oil producers and others in the oil and gas industry. As of December 31, 2020, our oil and gas loan exposure was $459 million of commitments with $296 million outstanding, representing approximately 1% of our loan portfolio. The oil and gas portfolio was comprised of 29 credits made to small and mid-sized companies. These borrowers are likely to be adversely affected by price volatility or downturn in oil and gas prices. Further, the evolving nature of the global COVID-19 pandemic has resulted in volatile global demand for oil and gas. The ACLL related to this portfolio was 18.1% at December 31, 2020, compared to 2.7% at December 31, 2019. A significant deterioration in our oil and gas loans could cause a significant increase in nonaccrual loans. An increase in nonaccrual loans could result in a loss of interest income from these loans, one or more additional increases in the provision for credit losses, and an increase in loan charge offs, all of which could have a material adverse effect on our financial condition and results of operations. A prolonged period of low oil prices could have a material adverse effect on our business, financial condition and results of operations.
We depend on the accuracy and completeness of information about our customers and counterparties.
In deciding whether to extend credit or enter into other transactions, we may rely on information furnished by or on behalf of customers and counterparties, including financial statements, credit reports, and other financial information. We may also rely on representations of those customers, counterparties, or other third parties, such as independent auditors, as to the accuracy and completeness of that information. Reliance on inaccurate or misleading financial statements, credit reports, or other financial information could cause us to enter into unfavorable transactions, which could have a material adverse effect on our financial condition and results of operations.
Lack of system integrity or credit quality related to funds settlement could result in a financial loss.
We settle funds on behalf of financial institutions, other businesses and consumers and receive funds from clients, card issuers, payment networks and consumers on a daily basis for a variety of transaction types. Transactions we facilitate include wire transfers, debit card, credit card and electronic bill payment transactions, supporting consumers, financial institutions and other businesses. These payment activities rely upon the technology infrastructure that facilitates the verification of activity with counterparties and the facilitation of the payment. If the continuity of operations or integrity of processing were compromised, this could result in a financial loss to us due to a failure in payment facilitation. In addition, we may issue credit to consumers, financial institutions or other businesses as part of the funds settlement. A default on this credit by a counterparty could result in a financial loss to us.
We are subject to environmental liability risk associated with lending activities.
A significant portion of our loan portfolio is secured by real property. During the ordinary course of business, we may foreclose on and take title to properties securing certain loans. In doing so, there is a risk that hazardous or toxic substances could be found on these properties. If hazardous or toxic substances are found, we may be liable for remediation costs, as well as for personal injury and property damage. Environmental laws may require us to incur substantial expenses which may materially reduce the affected property’s value or limit our ability to use or sell the affected property. In addition, future laws or more stringent interpretations or enforcement policies with respect to existing laws may increase our exposure to environmental liability. Although we have policies and procedures to perform an environmental review before lending against or initiating any foreclosure action on real property, these reviews may not be sufficient to detect all potential environmental hazards. The remediation costs and any other financial liabilities associated with an environmental hazard could have a material adverse effect on our financial condition and results of operations.
Liquidity and Interest Rate Risks
Liquidity is essential to our businesses.
The Corporation requires liquidity to meet its deposit and debt obligations as they come due. Access to liquidity could be impaired by an inability to access the capital markets or unforeseen outflows of deposits. Risk factors that could impair our ability to access capital markets include a downturn in our Midwest markets, difficult credit markets, credit rating downgrades, or regulatory actions against the Corporation. The Corporation’s access to deposits can be impacted by the liquidity needs of our customers as a substantial portion of the Corporation’s liabilities are demand while a substantial portion of the Corporation’s assets are loans that cannot be sold in the same timeframe. Historically, the Corporation has been able to meet its cash flow needs as necessary. If a sufficiently large number of depositors sought to withdraw their deposits for whatever reason, the Corporation may be unable to obtain the necessary funding at favorable terms.
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We are subject to interest rate risk.
Our earnings and cash flows are largely dependent upon our net interest income. Interest rates are highly sensitive to many factors that are beyond our control, including general economic conditions and policies of various governmental and regulatory agencies and, in particular, the Federal Reserve. Changes in monetary policy, including changes in interest rates, could influence not only the interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to originate loans and obtain deposits; (ii) the fair value of our financial assets and liabilities; and (iii) the average duration of our mortgage portfolio and other interest-earning assets. If the interest rates paid on deposits and other borrowings increase at a faster rate than the interest rates received on loans and other investments, our net interest income, and therefore earnings, could be adversely affected. Earnings could also be adversely affected if the interest rates received on loans and other investments fall more quickly than the interest rates paid on deposits and other borrowings. The Corporation's interest rate risk profile is such that a higher or steeper yield curve adds to income while a flatter yield curve is relatively neutral, and a lower or inverted yield curve, such as experienced during the past year, generally has a negative impact on earnings. Our most significant interest rate risk may be further declines in the absolute level of interest rates or the prolonged continuation of the current low rate environment, as this would generally lead to further compression of our net interest margin, reduced net interest income, and devaluation of our deposit base.
Although management believes it has implemented effective asset and liability management strategies, including the potential use of derivatives as hedging instruments, to reduce the potential effects of changes in interest rates on our results of operations, any substantial, unexpected, prolonged change in market interest rates could have a material adverse effect on our financial condition and results of operations. Also, our interest rate risk modeling techniques and assumptions likely may not fully predict or capture the impact of actual interest rate changes on our balance sheet.
The impact of interest rates on our mortgage banking business can have a significant impact on revenues.
Changes in interest rates can impact our mortgage-related revenues and net revenues associated with our mortgage activities. A decline in mortgage rates generally increases the demand for mortgage loans as borrowers refinance, but also generally leads to accelerated payoffs. Conversely, in a constant or increasing rate environment, we would expect fewer loans to be refinanced and a decline in payoffs. Although we use models to assess the impact of interest rates on mortgage-related revenues, the estimates of revenues produced by these models are dependent on estimates and assumptions of future loan demand, prepayment speeds and other factors which may differ from actual subsequent experience.
Changes in interest rates could reduce the value of our investment securities holdings.
The Corporation maintains an investment portfolio consisting of various high quality liquid fixed-income securities. The total book value of the securities portfolio, which includes FHLB and Federal Reserve Bank stocks, as of December 31, 2020, was $5.1 billion and the estimated duration of the aggregate portfolio was approximately 5.0 years. The nature of fixed-income securities is such that changes in market interest rates impact the value of these assets. Based on the duration of the Corporation’s investment securities portfolio, a one percent decrease in market rates is projected to increase the market value of the investment securities portfolio by approximately $162 million, while a one percent increase in market rates is projected to decrease the market value of the investment securities portfolio by approximately $265 million.
Changes in interest rates could also reduce the value of our residential mortgage-related securities and MSRs, which could negatively affect our earnings.
We have a portfolio of MSRs. An MSR is the right to service a mortgage loan (i.e., collect principal, interest, escrow amounts, etc.) for a fee. We recognize MSRs when we originate mortgage loans and keep the servicing rights after we sell or securitize the loans or when we purchase the servicing rights to mortgage loans originated by other lenders. We carry MSRs at the lower of amortized cost or estimated fair value. Fair value is the present value of estimated future net servicing income, calculated based on a number of variables, including assumptions about the likelihood of prepayment by borrowers.
When interest rates fall, borrowers are more likely to prepay their mortgage loans by refinancing them at a lower rate. As the likelihood of prepayment increases, the fair value of our MSRs can decrease. Each quarter we evaluate our residential mortgage-related securities and MSRs for impairment. If temporary impairment exists, we establish a valuation allowance for the MSRs through a charge to earnings for the amount the carrying amount exceeds fair value. We also evaluate our MSRs for other-than-temporary impairment. If we determine that other-than-temporary impairment exists, we will recognize a direct write-down of the carrying value of the MSRs.
The planned phasing out of the LIBOR as a financial benchmark presents risks to the financial instruments originated or held by the Corporation.
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The LIBOR is the reference rate used for many of our transactions, including our lending and borrowing and our purchase and sale of securities, as well as the derivatives that we use to manage risk related to such transactions. However, a reduced volume of interbank unsecured term borrowing coupled with recent legal and regulatory proceedings related to rate manipulation by certain financial institutions has led to international reconsideration of LIBOR as a financial benchmark. The FCA, which regulates the process for establishing LIBOR, announced in July 2017 that the sustainability of LIBOR cannot be guaranteed. Accordingly, the FCA intends to stop persuading, or compelling, banks to submit to LIBOR after 2021. Until such time, however, FCA panel banks have agreed to continue to support LIBOR.
Associated has not yet determined which alternative rate is most applicable, and there can be no assurances on which benchmark rate(s) may replace LIBOR or how LIBOR will be determined for purposes of financial instruments that are currently referencing LIBOR if and when it ceases to exist. If LIBOR is discontinued after 2021 as expected, there may be uncertainty or differences in the calculation of the applicable interest rate or payment amount depending on the terms of the governing instruments, and such discontinuation may increase operational and other risks to the Corporation and the industry.
While there is no consensus on what rate or rates may become accepted alternatives to LIBOR, a group of large banks, the ARRC, selected the SOFR as an alternative to LIBOR. SOFR has been published by the FRBNY since May 2018, and it is intended to be a broad measure of the cost of borrowing cash overnight collateralized by U.S. Treasury securities. The FRBNY reports that SOFR includes all trades in the Broad General Collateral Rate, plus bilateral U.S. Treasury repurchase agreement transactions cleared through the delivery-versus-payment service offered by the FICC, a subsidiary of DTCC.
The FRBNY currently publishes SOFR daily on its website at https://apps.newyorkfed.org/markets/autorates/sofr. The FRBNY states on its publication page for SOFR that use of SOFR is subject to important disclaimers, limitations and indemnification obligations, including that the FRBNY may alter the methods of calculation, publication schedule, rate revision practices or availability of SOFR at any time without notice.
Because SOFR is published by the FRBNY based on data received from other sources, the Bank has no control over its determination, calculation or publication. There can be no assurance that SOFR will not be discontinued or fundamentally altered in a manner that is materially adverse to the parties that utilize SOFR as the reference rate for transactions. There is no assurance that SOFR will be widely adopted as the replacement reference rate for LIBOR (or that the Corporation will ultimately decide to adopt SOFR as the reference rate for its lending or borrowing transactions).
The AFX has also created the Ameribor as another potential replacement for LIBOR. Ameribor is calculated daily as the volume-weighted average interest rate of the overnight unsecured loans on AFX. Because of the difference in how it is constructed, Ameribor may diverge significantly from LIBOR in a range of situations and market conditions.
The market transition away from LIBOR to an alternative reference rate, including SOFR or Ameribor, is complex and could have a range of adverse effects on the Corporation's business, financial condition, and results of operations. In particular, any such transition could:
adversely affect the interest rates paid or received on, and the revenue and expenses associated with, the Corporation's floating rate obligations, loans, deposits, derivatives and other financial instruments tied to LIBOR rates, or other securities or financial arrangements given LIBOR's role in determining market interest rates globally;
adversely affect the value of the Corporation's floating rate obligations, loans, deposits, derivatives and other financial instruments tied to LIBOR rates, or other securities or financial arrangements given LIBOR's role in determining market interest rates globally;
prompt inquiries or other actions from regulators in respect of the Corporation's preparation and readiness for the replacement of LIBOR with an alternative reference rate;
result in disputes, litigation or other actions with counterparties regarding the interpretation and enforceability of certain fallback language in LIBOR-based securities; and
require the transition to or development of appropriate systems and analytics to effectively transition our risk management processes from LIBOR-based products to those based on the applicable alternative pricing benchmark.
In addition, the implementation of LIBOR reform proposals may result in increased compliance costs and operational costs, including costs related to continued participation in LIBOR and the transition to a replacement reference rate or rates. We cannot reasonably estimate the expected cost.

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We rely on dividends from our subsidiaries for most of our revenue.
The Parent Company is a separate and distinct legal entity from its banking and other subsidiaries. A substantial portion of the Parent Company’s revenue comes from dividends from its subsidiaries. These dividends are the principal source of funds to pay dividends on the Parent Company’s common and preferred stock, and to pay interest and principal on the Parent Company’s debt. Various federal and/or applicable state laws and regulations limit the amount of dividends that the Bank and certain of our nonbanking subsidiaries may pay to us. Also, our right to participate in a distribution of assets upon a subsidiary’s liquidation or reorganization is subject to the prior claims of the subsidiary’s creditors. In the event the Bank subsidiary is unable to pay dividends to us, we may not be able to service debt, pay obligations, or pay dividends on our common and preferred stock. The inability to receive dividends from the Bank could have a material adverse effect on our business, financial condition, and results of operations.
Operational Risks
We face significant operational risks due to the high volume and the high dollar value nature of transactions we process.
We operate in many different businesses in diverse markets and rely on the ability of our employees and systems to process transactions. Operational risk is the risk of loss resulting from our operations, including but not limited to, the risk of fraud by employees or persons outside the Corporation, the execution of unauthorized transactions, errors relating to transaction processing and technology, breaches of our internal control systems or failures of those of our suppliers or counterparties, compliance failures, cyber-attacks, technology failures, or unforeseen problems encountered while implementing new computer systems or upgrades to existing systems, business continuation and disaster recovery issues, and other external events. Insurance coverage may not be available for such losses, or where available, such losses may exceed insurance limits. This risk of loss also includes the potential legal actions that could arise as a result of an operational deficiency or as a result of noncompliance with applicable regulatory standards, adverse business decisions or their implementation, and customer attrition due to potential negative publicity. The occurrence of any of these events could cause us to suffer financial loss, face regulatory action and suffer damage to our reputation.
Unauthorized disclosure of sensitive or confidential client or customer information, whether through a cyber-attack, other breach of our computer systems or otherwise, could severely harm our business.
In the normal course of our business, we collect, process, and retain sensitive and confidential client and customer information on our behalf and on behalf of other third parties. Despite the security measures we have in place, our facilities and systems may be vulnerable to cyber-attacks, security breaches, acts of vandalism, computer viruses, malware, misplaced or lost data, programming and/or human errors, or other similar events.
Information security risks for financial institutions like us continue to increase in part because of new technologies, the increased use of the internet and telecommunications technologies (including mobile devices and cloud computing) to conduct financial and other business transactions, political activism, and the increased sophistication and activities of organized crime, perpetrators of fraud, hackers, terrorists and others.
In addition to cyber-attacks or other security breaches involving the theft of sensitive and confidential information, hackers have engaged in attacks against large financial institutions, particularly denial of service attacks, designed to disrupt key business services, such as customer-facing web sites. Because the methods of cyber-attacks change frequently or, in some cases, are not recognized until launch, we are not able to anticipate or implement effective preventive measures against all possible security breaches and the probability of a successful attack cannot be predicted. Although we employ detection and response mechanisms designed to contain and mitigate security incidents, early detection may be thwarted by persistent sophisticated attacks and malware designed to avoid detection.
We also face risks related to cyber-attacks and other security breaches in connection with card transactions that typically involve the transmission of sensitive information regarding our customers through various third parties. Some of these parties have in the past been the target of security breaches and cyber-attacks, and because the transactions involve third parties and environments that we do not control or secure, future security breaches or cyber-attacks affecting any of these third parties could impact us through no fault of our own, and in some cases we may have exposure and suffer losses for breaches or attacks relating to them. We also rely on numerous other third party service providers to conduct other aspects of our business operations and face similar risks relating to them. While we conduct security assessments on our higher risk third party service providers, we cannot be sure that their information security protocols are sufficient to withstand a cyber-attack or other security breach.
The Corporation regularly evaluates its systems and controls and implements upgrades as necessary. The additional cost to the Corporation of our cyber security monitoring and protection systems and controls includes the cost of hardware and software,
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third party technology providers, consulting and forensic testing firms, insurance premium costs and legal fees, in addition to the incremental cost of our personnel who focus a substantial portion of their responsibilities on cyber security.
Any successful cyber-attack or other security breach involving the misappropriation, loss or other unauthorized disclosure of confidential customer information or that compromises our ability to function could severely damage our reputation, erode confidence in the security of our systems, products and services, expose us to the risk of litigation and liability, disrupt our operations and have a material adverse effect on our business. Any successful cyber-attack may also subject the Corporation to regulatory investigations, litigation or enforcement, or require the payment of regulatory fines or penalties or undertaking costly remediation efforts with respect to third parties affected by a cyber security incident, all or any of which could adversely affect the Corporation’s business, financial condition or results of operations and damage its reputation.
From time to time, the Corporation engages in acquisitions, including acquisitions of depository institutions such as our acquisition of the Huntington branches and First Staunton. The integration of core systems and processes for such transactions often occur after the closing, which may create elevated risk of cyber incidents.
The Corporation may be subject to the data risks and cyber security vulnerabilities of the acquired company until the Corporation has sufficient time to fully integrate the acquiree’s customers and operations. Although the Corporation conducts comprehensive due diligence of cyber-security policies, procedures and controls of our acquisition counterparties, and the Corporation maintains adequate policies, procedures, controls and information security protocols to facilitate a successful integration, there can be no assurance that such measures, controls and protocols are sufficient to withstand a cyber-attack or other security breach with respect to the companies we acquire, particularly during the period of time between closing and final integration.
Our information systems may experience an interruption or breach in security.We rely heavily on communications and information systems to conduct our business.
Any failure, interruption, or breach in security or operational integrity of these systems could result in failures or disruptions in our customer relationship management, general ledger, deposit, loan, and other systems. While we have policies and procedures designed to prevent or limit the effect of the failure, interruption, or security breach of our information systems, we cannot completely ensure that any such failures, interruptions, or security breaches will not occur or, if they do occur, that they will be adequately addressed. The occurrence of any failures, interruptions, or security breaches of our information systems could damage our reputation, result in a loss of customer business, subject us to additional regulatory scrutiny, or expose us to civil litigation and possible financial liability, any of which could have a material adverse effect on our financial condition and results of operations.
We are dependent upon third parties for certain information system, data management and processing services, and to provide key components of our business infrastructure.
We outsource certain information system and data management and processing functions to third party providers, including, among others, Fiserv, Inc. and its affiliates to compete in a rapidly evolving financial marketplace. These third party service providers are sources of operational and informational security risk to us, including risks associated with operational errors, information system interruptions or breaches, and unauthorized disclosures of sensitive or confidential client or customer information. Concentration among larger third party providers servicing large segments of the banking industry can also potentially affect wide segments of the financial industry. If third party service providers encounter any of these issues, or if we have difficulty communicating with them, we could be exposed to disruption of operations, loss of service or connectivity to customers, reputational damage, and litigation risk that could have a material adverse effect on our results of operations or our business.
Third party vendors provide key components of our business infrastructure, such as internet connections, network access and core application processing. While we have selected these third party vendors carefully, we do not control their actions. Any problems caused by these third parties, including as a result of their not providing us their services for any reason or their performing their services poorly, could adversely affect our ability to deliver products and services to our customers and otherwise to conduct our business. Replacing these third party vendors could also entail significant delay and expense.
The potential for business interruption exists throughout our organization.
Integral to our performance is the continued efficacy of our technical systems, operational infrastructure, relationships with third parties and the vast array of associates and key executives in our day-to-day and ongoing operations. Failure by any or all of these resources subjects us to risks that may vary in size, scale and scope. This includes, but is not limited to, operational or technical failures, ineffectiveness or exposure due to interruption in third party support, as well as the loss of key individuals or failure on the part of key individuals to perform properly. Although management has established policies and procedures to
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address such failures, the occurrence of any such event could have a material adverse effect on our business, which, in turn, could have a material adverse effect on our financial condition and results of operations.
Changes in the federal, state, or local tax laws may negatively impact our financial performance.
We are subject to changes in tax law that could increase our effective tax rates. These law changes may be retroactive to previous periods and as a result could negatively affect our current and future financial performance. For example, legislation enacted in 2017 resulted in a reduction in our federal corporate tax rate from 35% in 2017 to 21% in 2018, which had a favorable impact on our earnings and capital generation abilities. However, this legislation also enacted limitations on certain deductions, such as the deduction of FDIC deposit insurance premiums, which partially offset the anticipated increase in net earnings from the lower tax rate.
In addition, the Bank’s customers experienced and likely will continue to experience varying effects from both the individual and business tax provisions of the Tax Act and other future changes in tax law and such effects, whether positive or negative, may have a corresponding impact on our business and the economy as a whole.
Impairment of investment securities, goodwill, other intangible assets, or DTAs could require charges to earnings, which could result in a negative impact on our results of operations.
In assessing whether the impairment of investment securities is related to a deterioration in credit factors, management considers the length of time and extent to which the fair value has been less than cost, the financial condition and near-term prospects of the issuer, and the intent and ability to retain our investment in the security for a period of time sufficient to allow for any anticipated recovery in fair value in the near term.
Under current accounting standards, goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis or more frequently if an event occurs or circumstances change that reduce the fair value of a reporting unit below its carrying amount. A decline in our stock price or occurrence of a triggering event following any of our quarterly earnings releases and prior to the filing of the periodic report for that period could, under certain circumstances, cause us to perform a goodwill impairment test and result in an impairment charge being recorded for that period which was not reflected in such earnings release. During 2020, the annual impairment test conducted in May, using a quantitative assessment, indicated that the estimated fair value of all of the Corporation’s reporting units exceeded the carrying value. In the event that we conclude that all or a portion of our goodwill may be impaired, a non-cash charge for the amount of such impairment would be recorded to earnings. Such a charge would have no impact on tangible capital. At December 31, 2020, we had goodwill of $1.1 billion, which represents approximately 27% of stockholders’ equity.
In assessing the realizability of DTAs, management considers whether it is more likely than not that some portion or all of the DTAs will not be realized. Assessing the need for, or the sufficiency of, a valuation allowance requires management to evaluate all available evidence, both negative and positive, including the recent trend of quarterly earnings. Positive evidence necessary to overcome the negative evidence includes whether future taxable income in sufficient amounts and character within the carryback and carryforward periods is available under the tax law, including the use of tax planning strategies. When negative evidence (e.g., cumulative losses in recent years, history of operating loss or tax credit carryforwards expiring unused) exists, more positive evidence than negative evidence will be necessary.
The impact of each of these impairment matters could have a material adverse effect on our business, results of operations, and financial condition.
Revenues from our investment management and asset servicing businesses are significant to our earnings.
Generating returns that satisfy clients in a variety of asset classes is important to maintaining existing business and attracting new business. Administering or managing assets in accordance with the terms of governing documents and applicable laws is also important to client satisfaction. Failure in either of the foregoing areas can expose us to liability, and result in a decrease in our revenues and earnings.
Climate change and related legislative and regulatory initiatives may result in operational changes and expenditures that could significantly impact our business.
The current and anticipated effects of climate change are creating an increasing level of concern for the state of the global environment. As a result, political and social attention to the issue of climate change has increased. In recent years, governments across the world have entered into international agreements to attempt to reduce global temperatures, in part by limiting greenhouse gas emissions. The U.S. Congress, state legislatures and federal and state regulatory agencies have continued to propose and advance numerous legislative and regulatory initiatives seeking to mitigate the effects of climate
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change. Such initiatives are expected to continue under the new Administration, including potentially increasing supervisory expectations with respect to banks' risk management practices, accounting for the effects of climate change in stress testing scenarios and systematic risk assessments, revising expectations for credit portfolio concentrations based on climate related factors, and encouraging investment by banks in climate-related initiatives and lending to communities disproportionately impacted by the effects of climate change. These agreements and measures may result in the imposition of taxes and fees, the required purchase of emission credits, and the implementation of significant operational changes, each of which may require the Corporation to expend significant capital and incur compliance, operating, maintenance and remediation costs. Given the lack of empirical data on the credit and other financial risks posed by climate change, it is impossible to predict how climate change may impact our financial condition and operations; however, as a banking organization, the physical effects of climate change may present certain unique risks to the Corporation. For example, weather disasters, shifts in local climates and other disruptions related to climate change may adversely affect the value of real properties securing our loans, which could diminish the value of our loan portfolio. Such events may also cause reductions in regional and local economic activity that may have an adverse effect on our customers, which could limit our ability to raise and invest capital in these areas and communities, each of which could have a material adverse effect on our financial condition and results of operations.
Severe weather, natural disasters, public health issues, acts of war or terrorism, and other external events could significantly impact our ability to conduct business.
Such events could affect the stability of our deposit base, impair the ability of borrowers to repay outstanding loans, impair the value of collateral securing loans, adversely impact our employee base, cause significant property damage, result in loss of revenue, and/or cause us to incur additional expenses. Although management has established disaster recovery policies and procedures, the occurrence of any such event could have a material adverse effect on our business, which, in turn, could have a material adverse effect on our financial condition and results of operations.
Strategic and External Risks
Our earnings are significantly affected by the fiscal and monetary policies of the federal government and its agencies.
The policies of the Federal Reserve impact us significantly. The Federal Reserve regulates the supply of money and credit in the United States. Its policies directly and indirectly influence the rate of interest earned on loans and paid on borrowings and interest-bearing deposits and can also affect the value of financial instruments we hold. Those policies determine to a significant extent our cost of funds for lending and investing. Changes in those policies are beyond our control and are difficult to predict. Federal Reserve policies can also affect our borrowers, potentially increasing the risk that they may fail to repay their loans. For example, a tightening of the money supply by the Federal Reserve could reduce the demand for a borrower’s products and services. This could adversely affect the borrower’s earnings and ability to repay its loan, which could have a material adverse effect on our financial condition and results of operations.
Our financial condition and results of operations could be negatively affected if we fail to grow or fail to manage our growth effectively.
Our business strategy includes significant growth plans. We intend to continue pursuing a profitable growth strategy. Our prospects must be considered in light of the risks, expenses and difficulties frequently encountered by companies in significant growth stages of development. Sustainable growth requires that we manage our risks by balancing loan and deposit growth at acceptable levels of risk, maintaining adequate liquidity and capital, hiring and retaining qualified employees, successfully managing the costs and implementation risks with respect to strategic projects and initiatives, and integrating acquisition targets and managing the costs.We cannot assure you that we will be able to expand our market presence in our existing markets or successfully enter new markets or that any such expansion will not adversely affect our results of operations. Failure to manage our growth effectively could have a material adverse effect on our business, future prospects, financial condition or results of operations and could adversely affect our ability to successfully implement our business strategy. Also, if we grow more slowly than anticipated, our operating results could be materially adversely affected.
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We operate in a highly competitive industry and market area.
We face substantial competition in all areas of our operations from a variety of different competitors, both within and beyond our principal markets, many of which are larger and may have more financial resources. Such competitors primarily include national, regional, and internet banks within the various markets in which we operate. We also face competition from many other types of financial institutions, including, without limitation, savings and loans, credit unions, finance companies, brokerage firms, insurance companies, and other financial intermediaries. The financial services industry could become even more competitive as a result of legislative and regulatory changes and continued consolidation. In July 2018, the OCC announced that it will begin accepting applications from financial technology companies to become special purpose national banks. Although the OCC's authority to issue special purpose bank charters to nonbank financial technology companies continues to be subject to ongoing litigation, similar developments are likely to result in even greater competition within all areas of our operations.
In addition, as customer preferences and expectations continue to evolve, technology has lowered barriers to entry and made it possible for nonbanks to offer products and services traditionally provided by banks, such as automatic transfer and automatic payment systems. In addition, some of the largest technology firms are engaging in joint ventures with the largest banks to provide and/or expand financial service offerings with a technological sophistication and breadth of marketing that smaller institutions do not have. Many of our competitors have fewer regulatory constraints and may have lower cost structures. Additionally, due to their size, many competitors may be able to achieve economies of scale and, as a result, may offer a broader range of products and services as well as better pricing for those products and services than we can.
Our ability to compete successfully depends on a number of factors, including, among other things:
the ability to develop, maintain, and build upon long-term customer relationships based on top quality service, high ethical standards, and safe, sound assets;
the ability to expand our market position;
the scope, relevance, and pricing of products and services offered to meet customer needs and demands;
the rate at which we introduce new products and services relative to our competitors;
customer satisfaction with our level of service; and
industry and general economic trends.
Failure to perform in any of these areas could significantly weaken our competitive position, which could adversely affect our growth and profitability, which, in turn, could have a material adverse effect on our financial condition and results of operations.
Fiscal challenges facing the U.S. government could negatively impact financial markets which in turn could have an adverse effect on our financial position or results of operations.
Many of our investment securities are issued by the U.S. government and government agencies and sponsored entities. As a result of uncertain domestic political conditions, including potential future federal government shutdowns, the possibility of the federal government defaulting on its obligations for a period of time due to debt ceiling limitations or other unresolved political issues, investments in financial instruments issued or guaranteed by the federal government pose liquidity risks. Following the government shutdown in 2011, S&P lowered its long term sovereign credit rating on the U.S. from AAA to AA+. A further downgrade or a downgrade by other rating agencies, as well as sovereign debt issues facing the governments of other countries, could have a material adverse impact on financial markets and economic conditions in the U.S. and worldwide. In addition, the U.S. government and the governments of other countries took steps to stabilize the financial system, including investing in financial institutions, and implementing programs to improve general economic conditions, but there can be no assurances that these efforts will restore long-term stability and that they will not result in adverse unintended consequences.
Consumers may decide not to use banks to complete their financial transactions.
Technology and other changes are allowing parties to complete financial transactions through alternative methods that historically have involved banks. For example, consumers can now maintain funds that would have historically been held as bank deposits in brokerage accounts, mutual funds or general-purpose reloadable prepaid cards. Consumers can also complete transactions, such as paying bills and/or transferring funds directly without the assistance of banks.
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The process of eliminating banks as intermediaries, known as "disintermediation," could result in the loss of fee income, as well as the loss of customer deposits and the related income generated from those deposits. The loss of these revenue streams and the lower cost of deposits as a source of funds could have a material adverse effect on our financial condition and results of operations.
Our profitability depends significantly on economic conditions in the states within which we do business.
Our success depends on the general economic conditions of the specific local markets in which we operate, particularly Wisconsin, Illinois and Minnesota. Local economic conditions have a significant impact on the demand for our products and services, as well as the ability of our customers to repay loans, on the value of the collateral securing loans, and the stability of our deposit funding sources. A significant decline in general local economic conditions caused by inflation, recession, unemployment, changes in securities markets, changes in housing market prices, or other factors could have a material adverse effect on our financial condition and results of operations.
The earnings of financial services companies are significantly affected by general business and economic conditions.
Our operations and profitability are impacted by general business and economic conditions in the United States and abroad. These conditions include short-term and long-term interest rates, inflation, money supply, political issues, legislative and regulatory changes, fluctuations in both debt and equity capital markets, broad trends in industry and finance, the strength of the United States economy, and uncertainty in financial markets globally, all of which are beyond our control. A deterioration in economic conditions, including those arising from government shutdowns, defaults, anticipated defaults or rating agency downgrades of sovereign debt (including debt of the U.S.), or increases in unemployment, could result in an increase in loan delinquencies and NPAs, decreases in loan collateral values, and a decrease in demand for our products and services, among other things, any of which could have a material adverse impact on our financial condition and results of operations.
New lines of business or new products and services may subject us to additional risk.
From time to time, we may implement new lines of business or offer new products and services within existing lines of business. There are substantial risks and uncertainties associated with these efforts, particularly in instances where the markets are not fully developed. In developing and marketing new lines of business and/or new products and services, we may invest significant time and resources. Initial timetables for the introduction and development of new lines of business and/or new products or services may not be achieved and price and profitability targets may not prove feasible. External factors, such as competitive alternatives and shifting market preferences, may also impact the successful implementation of a new line of business and/or a new product or service. Furthermore, strategic planning remains important as we adopt innovative products, services, and processes in response to the evolving demands for financial services and the entrance of new competitors, such as out-of-market banks and financial technology firms. Any new line of business and/or new product or service could have a significant impact on the effectiveness of our system of internal controls, so we must responsibly innovate in a manner that is consistent with sound risk management and is aligned with the Bank's overall business strategies. Failure to successfully manage these risks in the development and implementation of new lines of business and/or new products or services could have a material adverse effect on our business, results of operations and financial condition.
Failure to keep pace with technological change could adversely affect our business.
The financial services industry is continually undergoing rapid technological change with frequent introductions of new technology-driven products and services. The effective use of technology increases efficiency and enables financial institutions to better serve customers and to reduce costs. Our future success depends, in part, upon our ability to address the needs of our customers by using technology to provide products and services that will satisfy customer demands, as well as to create additional efficiencies in our operations. Many of our competitors have substantially greater resources to invest in technological improvements. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. Failure to successfully keep pace with technological change affecting the financial services industry could have a material adverse impact on our business and, in turn, our financial condition and results of operations.
We may be adversely affected by risks associated with potential and completed acquisitions.
As part of our growth strategy, we regularly evaluate merger and acquisition opportunities and conduct due diligence activities related to possible transactions with other financial institutions and financial services companies. As a result, negotiations may take place and future mergers or acquisitions involving cash, debt, or equity securities may occur at any time. We seek merger or acquisition partners that are culturally similar, have experienced management, and possess either significant market presence or have potential for improved profitability through financial management, economies of scale, or expanded services.
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Acquiring other banks, businesses, or branches involves potential adverse impact to our financial results and various other risks commonly associated with acquisitions, including, among other things:
incurring time and expense associated with identifying and evaluating potential acquisitions and negotiating potential transactions, and with integrating acquired businesses, resulting in the diversion of resources from the operation of our existing businesses;
difficulty in estimating the value of target companies or assets and in evaluating credit, operations, management, and market risks associated with those companies or assets;
payment of a premium over book and market values that may dilute our tangible book value and earnings per share in the short and long term;
potential exposure to unknown or contingent liabilities of the target company, including, without limitation, liabilities for regulatory and compliance issues;
exposure to potential asset quality issues of the target company;
there may be volatility in reported income as goodwill impairment losses could occur irregularly and in varying amounts;
difficulties, inefficiencies or cost overruns associated with the integration of the operations, personnel, technologies, services, and products of acquired companies with ours;
inability to realize the expected revenue increases, cost savings, increases in geographic or product presence, and / or other projected benefits;
potential disruption to our business;
the possible loss of key employees and customers of the target company; and
potential changes in banking or tax laws or regulations that may affect the target company.
Acquisitions also involve operational risks and uncertainties, and acquired companies may have unknown or contingent liabilities, exposure to unexpected asset quality problems that require write-downs or write-offs (as well as restructuring and impairment or other charges), difficulty retaining key employees and customers and other issues that could negatively affect our business. We may not be able to realize any projected cost savings, synergies or other benefits associated with any such acquisition we complete. Acquisitions typically involve the payment of a premium over book and market values and, therefore, some dilution of our tangible book value and net income per common share may occur in connection with any future transaction. Failure to successfully integrate the entities we acquire into our existing operations could increase our operating costs significantly and have a material adverse effect on our business, financial condition, and results of operations.
In addition, we face significant competition from other financial services institutions, some of which may have greater financial resources than we do, when considering acquisition opportunities. Accordingly, attractive opportunities may not be available to us and there can be no assurance that we will be successful in identifying or completing future acquisitions.
Acquisitions may be delayed, impeded, or prohibited due to regulatory issues.
Acquisitions by the Corporation, particularly those of financial institutions, are subject to approval by a variety of federal and state regulatory agencies (collectively, "regulatory approvals"). The process for obtaining these required regulatory approvals has become substantially more difficult in recent years. Regulatory approvals could be delayed, impeded, restrictively conditioned or denied due to existing or new regulatory issues the Corporation has, or may have, with regulatory agencies, including, without limitation, issues related to BSA compliance, CRA issues, fair lending laws, fair housing laws, consumer protection laws, unfair, deceptive, or abusive acts or practices regulations, and other similar laws and regulations. We may fail to pursue, evaluate or complete strategic and competitively significant acquisition opportunities as a result of our inability, or perceived or anticipated inability, to obtain regulatory approvals in a timely manner, under reasonable conditions or at all. The regulatory approvals may contain conditions on the completion of the merger that adversely affect our business following the closing, or which are not anticipated or cannot be met. Difficulties associated with potential acquisitions that may result from these factors could have a material adverse impact on our business, and, in turn, our financial condition and results of operations.
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Legal, Regulatory, Compliance and Reputational Risks
We are subject to extensive government regulation and supervision.
We are subject to extensive federal and applicable state regulation and supervision, primarily through Associated Bank and certain nonbank subsidiaries. Banking regulations are primarily intended to protect depositors’ funds, federal deposit insurance funds, and the banking system as a whole, not shareholders. These regulations affect our lending practices, capital structure, investment practices, dividend policy, and growth, among other things. Congress and federal regulatory agencies continually review banking laws, regulations, and policies for possible changes, and proposed changes can be expected from the new Administration. Changes to statutes, regulations, or regulatory policies, including changes in interpretation or implementation of statutes, regulations, or policies, could affect us in substantial and unpredictable ways. Such changes could subject us to additional costs, limit the types of financial services and products we may offer, and/or increase the ability of nonbanks to offer competing financial services and products, among other things. Failure to comply with laws, regulations, or policies could result in sanctions by regulatory agencies, civil money penalties, and/or reputation damage, which could have a material adverse effect on our business, financial condition, and results of operations. While we have policies and procedures designed to prevent these types of violations, there can be no assurance that such violations will not occur.
Significantly, the enactment of the Economic Growth Act, and the promulgation of its implementing regulations, repealed or modified several important provisions of the Dodd-Frank Act. Among other things, the Economic Growth Act and its implementing regulations raised the total asset thresholds to $250 billion for Dodd-Frank Act annual company-run stress testing, leverage limits, liquidity requirements, and resolution planning requirements for bank holding companies, subject to the ability of the Federal Reserve to apply such requirements to institutions with assets of $100 billion or more to address financial stability risks or safety and soundness concerns.
Accordingly, the effect of banking legislation and regulations remains uncertain. The implementation, amendment, or repeal of federal banking laws or regulations may affect the banking industry as a whole, including our business and results of operations, in ways that are difficult to predict.
In addition, in September 2016, the CFPB and OCC entered into a consent order with a large national bank alleging widespread improper sales practices, which prompted the federal bank regulatory agencies to conduct a horizontal review of sales practices throughout the banking industry. The elevated attention has resulted in continued additional regulatory scrutiny and regulation of incentive arrangements, which could adversely impact the delivery of services and increase compliance costs.
The Bank faces risks related to the adoption of future legislation and potential changes in federal regulatory agency leadership, policies, and priorities.
With a new Congress taking office in January 2021, Democrats have retained control of the U.S. House of Representatives, and have gained control of the U.S. Senate, albeit with a majority found only in the tie-breaking vote of Vice President Kamala Harris. However slim the majorities, though, the net result is unified Democratic control of the White House and both chambers of Congress, and consequently Democrats will be able to set the agenda both legislatively and in the Administration. We expect that Democratic-led Congressional committees will pursue greater oversight and will also pay increased attention to the banking sector’s role in providing COVID-19-related assistance. The prospects for the enactment of major banking reform legislation under the new Congress are unclear at this time.

Moreover, the turnover of the presidential administration has produced, and likely will continue to produce, certain changes in the leadership and senior staffs of the federal banking agencies, the CFPB, CFTC, SEC, and the Treasury Department. With few exceptions, the heads of those agencies and departments will change in 2021 pending Senate confirmation. In addition, the Federal Reserve and the FDIC Board of Directors may experience significant turnover within the next year to two years. These changes could impact the rulemaking, supervision, examination and enforcement priorities and policies of the agencies. Of note, promptly after taking office, President Biden issued an Executive Order instituting a “freeze” of certain recently-finalized and pending regulations to allow for review by incoming Administration officials. As a result of this Executive Order, recently-adopted regulations may be subject to further notice-and-comment rulemaking and, more broadly, agency rulemaking agendas may be disrupted. The potential impact of any changes in agency personnel, policies and priorities on the financial services sector, including the Bank, cannot be predicted at this time.
Changes in requirements relating to the standard of conduct for broker-dealers under applicable federal and state law may adversely affect our business.
In June 2019, pursuant to the Dodd-Frank Act, the SEC adopted Regulation Best Interest, which, among other things, establishes a new standard of conduct for a broker-dealer to act in the best interest of a retail customer when making a recommendation of any securities transaction or investment strategy involving securities to such customer. This rule requires us
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to review and possibly modify our compliance activities, including our policies, procedures, and controls, which is causing us to incur some additional costs. In addition, state laws that impose a fiduciary duty also may require monitoring, as well as require that we undertake additional compliance measures. In addition, the Bank's insurance agency subsidiary is also subject to regulation and supervision in the various states in which it operates. Implementation of Regulation Best Interest, as well as any new state laws that impose a fiduciary duty, may negatively impact our results of operation, as well as increase costs associated with legal, compliance, operations, and information technology.
The CFPB has reshaped the consumer financial laws through rulemaking and enforcement of the prohibitions against unfair, deceptive and abusive business practices. Compliance with any such change may impact the business operations of depository institutions offering consumer financial products or services, including the Bank.
The CFPB has broad rulemaking authority to administer and carry out the provisions of the Dodd-Frank Act with respect to financial institutions that offer covered financial products and services to consumers. As an independent bureau within the FRB, the CFPB may impose requirements more severe than the previous bank regulatory agencies. The CFPB has also been directed to write rules identifying practices or acts that are unfair, deceptive or abusive in connection with any transaction with a consumer for a consumer financial product or service, or the offering of a consumer financial product or service. The CFPB has initiated enforcement actions against a variety of bank and non-bank market participants with respect to a number of consumer financial products and services that has resulted in those participants expending significant time, money and resources to adjust to the initiatives being pursued by the CFPB. These enforcement actions may serve as precedent for how the CFPB interprets and enforces consumer protection laws, including practices or acts that are deemed to be unfair, deceptive or abusive, with respect to all supervised institutions, which may result in the imposition of higher standards of compliance with such laws. The concept of what may be considered to be an "abusive" practice is relatively new under the law. Moreover, the Bank is subject to supervision and examination by the CFPB for compliance with the CFPB’s regulations and policies. The costs and limitations related to this additional regulatory reporting regimen have yet to be fully determined, although they may be material, and the limitations and restrictions that will be placed upon the Bank with respect to its consumer product offerings and services may produce significant, material effects on the Bank’s (and the Corporation’s) profitability.
The Bank is periodically examined for mortgage-related issues, including mortgage loan and default services, fair lending, and mortgage banking.
Federal and state banking regulators closely examine the mortgage and mortgage servicing activities of depository financial institutions. Should any of these regulators have serious concerns with respect to our mortgage or mortgage servicing activities in this regard, the regulators' response to such concerns could result in material adverse effects on our growth strategy and profitability. Further, staff changes to key positions within the CFPB by the Biden administration can be expected to result in the CFPB pursuing more strict enforcement policies, similar to that experienced under the Obama administration.
We may experience unanticipated losses as a result of residential mortgage loan repurchase or reimbursement obligations under agreements with secondary market purchasers.
We may be required to repurchase residential mortgage loans, or to reimburse the purchaser for losses with respect to residential mortgage loans, which have been sold to secondary market purchasers in the event there are breaches of certain representations and warranties contained within the sales agreements, such as representations and warranties related to credit information, loan documentation, collateral and insurability. Consequently, we are exposed to credit risk, and potentially funding risk, associated with sold loans. As a result we have established reserves in our consolidated financial statements for potential losses related to the residential mortgage loans we have sold. The adequacy of the reserves and the ultimate amount of losses incurred will depend on, among other things, the actual future mortgage loan performance, the actual level of future repurchase and reimbursement requests, the actual success rate of claimants, actual recoveries on the collateral and macroeconomic conditions. Due to uncertainties relating to these factors, there can be no assurance that the reserves we establish will be adequate or that the total amount of losses incurred will not have a material adverse effect on our financial condition or results of operations.
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We are subject to examinations and challenges by tax authorities.
We are subject to federal and applicable state income tax regulations. Income tax regulations are often complex and require interpretation. Changes in income tax regulations could negatively impact our results of operations. In the normal course of business, we are routinely subject to examinations and challenges from federal and applicable state tax authorities regarding the amount of taxes due in connection with investments we have made and the businesses in which we have engaged. Recently, federal and state taxing authorities have become increasingly aggressive in challenging tax positions taken by financial institutions. These tax positions may relate to tax compliance, sales and use, franchise, gross receipts, payroll, property and income tax issues, including tax base, apportionment and tax credit planning. The challenges made by tax authorities may result in adjustments to the timing or amount of taxable income or deductions or the allocation of income among tax jurisdictions. If any such challenges are made and are not resolved in our favor, they could have a material adverse effect on our financial condition and results of operations.
We are subject to claims and litigation pertaining to fiduciary responsibility.
From time to time, customers make claims and take legal action pertaining to the performance of our fiduciary responsibilities. Whether customer claims and legal action related to the performance of our fiduciary responsibilities are founded or unfounded, if such claims and legal actions are not resolved in a manner favorable to us, they may result in significant financial liability and/or adversely affect the market perception of us and our products and services, as well as impact customer demand for those products and services. Any financial liability or reputation damage could have a material adverse effect on our business, which, in turn, could have a material adverse effect on our financial condition and results of operations.
We are a defendant in a variety of litigation and other actions, which may have a material adverse effect on our financial condition and results of operation.
We may be involved from time to time in a variety of litigation arising out of our business. Our insurance may not cover all claims that may be asserted against us, and any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. Should the ultimate judgments or settlements in any litigation exceed our insurance coverage, they could have a material adverse effect on our financial condition and results of operation for any period. In addition, we may not be able to obtain appropriate types or levels of insurance in the future, nor may we be able to obtain adequate replacement policies with acceptable terms, if at all.
The Economic Growth Act enacted in 2018 did not eliminate many of the aspects of the Dodd-Frank Act that have increased our compliance costs, and remains subject to further rulemaking.
The Economic Growth Act represents modest reform to the regulation of the financial services industry primarily through certain amendments of the Dodd-Frank Act. However, many provisions of the Dodd-Frank Act that have increased our compliance costs, such as the Volcker Rule, the Durbin amendment restricting interchange fees, and the additional supervisory authority of the CFPB, remain in place. Certain of the provisions amended by the Economic Growth Act took effect immediately, while others are subject to ongoing joint agency rulemakings. It is not possible to predict when any final rules would ultimately be issued through any such rulemakings, and what the specific content of such rules will be. Although we expect to benefit from many aspects of this legislative reform, the legislation and any implementing rules that are ultimately issued could have adverse implications on the financial industry, the competitive environment, and our ability to conduct business. In addition, the federal banking agencies indicated through interagency guidance that the capital planning and risk management practices of institutions with total assets less than $100 billion would continue to be reviewed through the regular supervisory process, which may offset the impact of the Economic Growth Act's changes regarding stress testing and risk management.
Negative publicity could damage our reputation.
Reputation risk, or the risk to our earnings and capital from negative public opinion, is inherent in our business. Negative public opinion could adversely affect our ability to keep and attract customers and expose us to adverse legal and regulatory consequences. Negative public opinion could result from our actual or alleged conduct in any number of activities, including lending or foreclosure practices, corporate governance, regulatory compliance, mergers and acquisitions, and disclosure, sharing or inadequate protection of customer information, and from actions taken by government regulators and community organizations in response to that conduct. Because we conduct most of our business under the "Associated Bank" brand, negative public opinion about one business could affect our other businesses.
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Ethics or conflict of interest issues could damage our reputation.
We have established a Code of Business Conduct and Ethics and related policies and procedures to address the ethical conduct of business and to avoid potential conflicts of interest. Any system of controls, however well designed and operated, is based, in part, on certain assumptions and can provide only reasonable, not absolute, assurances that the objectives of the system are met. Any failure or circumvention of our related controls and procedures or failure to comply with the established Code of Business Conduct and Ethics and Related Party Transaction Policies and Procedures could have a material adverse effect on our reputation, business, results of operations, and/or financial condition.
Risks Related to an Investment in Our Securities
The price of our securities can be volatile.
Price volatility may make it more difficult for you to sell your securities when you want and at prices you find attractive. Our securities prices can fluctuate widely in response to a variety of factors including, among other things:
actual or anticipated variations in quarterly results of operations or financial condition;
operating results and stock price performance of other companies that investors deem comparable to us;
news reports relating to trends, concerns, and other issues in the financial services industry;
perceptions in the marketplace regarding us and / or our competitors;
new technology used or services offered by competitors;
significant acquisitions or business combinations, strategic partnerships, joint ventures, or capital commitments by or involving us or our competitors;
failure to integrate acquisitions or realize anticipated benefits from acquisitions;
changes in government regulations;
changes in international trade policy and any resulting disputes or reprisals;
geopolitical conditions, such as acts or threats of terrorism or military conflicts; and
recommendations by securities analysts.
General market fluctuations, industry factors, and general economic and political conditions and events, such as economic slowdowns or recessions, interest rate changes, or credit loss trends, could also cause our securities prices to decrease regardless of our operating results.
There may be future sales or other dilution of our equity, which may adversely affect the market price of our securities.
We are not restricted from issuing additional securities, including preferred stock, common stock and securities that are convertible into or exchangeable for, or that represent the right to receive, common stock. The issuance of additional shares of common stock or the issuance of convertible securities would dilute the ownership interest of our existing common shareholders. The market price of our common stock could decline as a result of an equity offering, as well as other sales of a large block of shares of our common stock or similar securities in the market after an equity offering, or the perception that such sales could occur. Both we and our regulators perform a variety of analyses of our assets, including the preparation of stress case scenarios, and as a result of those assessments we could determine, or our regulators could require us, to raise additional capital.
In addition, the exercise of the common stock warrants originally issued to the U.S. Department of the Treasury (the "UST") under TARP, which have been sold by the UST in a public offering, would dilute the ownership interest of our existing shareholders. These common stock warrants are exercisable at any time, in whole or in part, on or before November 21, 2018, at an exercise price of $19.77 per share (subject to certain anti-dilution adjustments). See Note 10 Stockholders' Equity of the notes to consolidated financial statements in Part II, Item 8, Financial Statements and Supplementary Data, for additional information on these common stock warrants.
We may reduce or eliminate dividends on our common stock.
Although we have historically paid a quarterly cash dividend to the holders of our common stock, holders of our common stock are not entitled to receive dividends. Downturns in the domestic and global economies could cause our board of directors to consider, among other things, the elimination of dividends paid on our common stock. This could adversely affect the market price of our common stock. Furthermore, as a bank holding company, our ability to pay dividends is subject to the guidelines of the Federal Reserve regarding capital adequacy and dividends. Dividends also may be limited as a result of safety and soundness considerations.
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Common stock is equity and is subordinate to our existing and future indebtedness and preferred stock and effectively subordinated to all the indebtedness and other non-common equity claims against our subsidiaries.
Shares of the common stock are equity interests in us and do not constitute indebtedness. As such, shares of the common stock will rank junior to all of our indebtedness and to other non-equity claims against us and our assets available to satisfy claims against us, including our liquidation. Additionally, holders of our common stock are subject to prior dividend and liquidation rights of holders of our outstanding preferred stock. Our board of directors is authorized to issue additional classes or series of preferred stock without


any action on the part of the holders of our common stock, and we are permitted to incur additional debt. Upon liquidation, lenders and holders of our debt securities and preferred stock would receive distributions of our available assets prior to holders of our common stock. Furthermore, our right to participate in a distribution of assets upon any of our subsidiaries’ liquidation or reorganization is subject to the prior claims of that subsidiary’s creditors, including holders of any preferred stock of that subsidiary.
Our articles of incorporation, bylaws, and certain banking laws may have an anti-takeover effect.
Provisions of our articles of incorporation and bylaws, and federal banking laws, including regulatory approval requirements, could make it more difficult for a third party to acquire us, even if doing so would be perceived to be beneficial to our shareholders. The combination of these provisions may prohibit a non-negotiated merger or other business combination, which, in turn, could adversely affect the market price of our common stock.
An investment in our common stock is not an insured deposit.
Our common stock is not a bank deposit and, therefore, is not insured against loss by the FDIC, any other deposit insurance fund, or by any other public or private entity. An investment in our common stock is inherently risky for the reasons described in this "Risk Factors" section and elsewhere in this report and is subject to the same market forces that affect the price of common stock in any company. As a result, if you acquire our common stock, you may lose some or all of your investment.
An entity holding as little as a 5% interest in our outstanding common stock could, under certain circumstances, be subject to regulation as a "bank holding company."
An entity (including a "group" composed of natural persons) owning or controlling with the power to vote 25% or more of our outstanding common stock, or 5% or more if such holder otherwise exercises a "controlling influence" over us, may be subject to regulation as a "bank holding company" in accordance with the BHC Act. In addition, (1) any bank holding company or foreign bank with a U.S. presence may be required to obtain the approval of the Federal Reserve under the BHC Act to acquire or retain 5% or more of our outstanding common stock, and (2) any person not otherwise defined as a company by the BHC Act and its implementing regulations may be required to obtain the approval of the Federal Reserve under the Change in Bank Control Act to acquire or retain 10% or more of our outstanding common stock. Becoming a bank holding company imposes certain statutory and regulatory restrictions and obligations, such as providing managerial and financial strength for its bank subsidiaries. Regulation as a bank holding company could require the holder to divest all or a portion of the holder’s investment in our common stock or such nonbanking investments that may be deemed impermissible or incompatible with bank holding company status, such as a material investment in a company unrelated to banking. Further, on January 30, 2020, the Federal Reserve finalized a rule that simplifies and increases the transparency of its rules for determining when one company controls another company for purposes of the BHC Act. The rule became effective September 30, 2020. The rule has and will likely continue to have a meaningful impact on control determinations related to investments in banks and bank holding companies and investments by bank holding companies in nonbank companies.
Our ability to originate residential mortgage loans for portfolio has been adversely affected by the increased competition resulting from the unprecedented involvement of the U.S. government and government-sponsored enterprises ("GSEs")GSEs in the residential mortgage market.
Over the past several years, we have faced increased competition for residential mortgage loans due to the unprecedented involvement of the GSEs in the mortgage market as a result of the economic crisis, which has caused the interest rate for 30 year fixed ratefixed-rate mortgage loans that conform to GSE guidelines to remain artificially low. In addition, the U.S. Congress has expanded the conforming loan limits in many of our operating markets, allowing larger balance loans to continue to be acquired by the GSEs. However, the new President of the United States and proposed key cabinet nominees have indicated that reforming the GSE system is a priority item on the administration’s regulatory agenda. It is unknown at this time what reforms, if any, will be made, the extent of the future involvement in the residential mortgage market and the impact of any reforms on that market and the United States economy as a whole.
36



General Risk Factors
Changes in our accounting policies or in accounting standards could materially affect how we report our financial results.
Our accounting policies are fundamental to understanding our financial results and condition. Some of these policies require the use of estimates and assumptions that may affect the value of our assets or liabilities and financial results. Some of our accounting policies are critical because they require management to make difficult, subjective and complex judgments about matters that are inherently uncertain and because it is likely that materially different amounts would be reported under different conditions or using different assumptions. If such estimates or assumptions underlying our financial statements are incorrect, we may experience material losses.
From time to time, the FASB and the SEC change the financial accounting and reporting standards or the interpretation of those standards that govern the preparation of our external financial statements. These changes are beyond our control, can be hard to predict and could materially impact how we report our results of operations and financial condition. We could be required to apply a new or revised standard retroactively, resulting in our restating prior period financial statements in material amounts.
Our internal controls may be ineffective.
Management regularly reviews and updates our internal controls, disclosure controls and procedures, and corporate governance policies and procedures. Any system of controls, however well designed and operated, is based in part on certain assumptions and can provide only reasonable, not absolute, assurances that the objectives of the controls are met. Any failure or circumvention of our controls and procedures or failure to comply with regulations related to controls and procedures could have a material adverse effect on our business, results of operations, and financial condition.
We may not be able to attract and retain skilled people.
Our success depends, in large part, on our ability to attract and retain skilled people. Competition for the best people in most activities engaged in by us can be intense, and we may not be able to hire sufficiently skilled people or to retain them. The unexpected loss of services of one or more of our key personnel could have a material adverse impact on our business because of their skills, knowledge of our markets, years of industry experience, and the difficulty of promptly finding qualified replacement personnel.
Loss of key employees may disrupt relationships with certain customers.
Our business is primarily relationship-driven in that many of our key employees have extensive customer relationships. Loss of a key employee with such customer relationships may lead to the loss of business if the customers were to follow that employee to a competitor or otherwise choose to transition to another financial services provider. While we believe our relationship with our key personnel is good, we cannot guarantee that all of our key personnel will remain with our organization. Loss of such key personnel could result in the loss of some of our customers.

ITEM 1B.UNRESOLVED STAFF COMMENTSUnresolved Staff Comments
None.

ITEM 2.PROPERTIESProperties
The Corporation operated approximately 2542.8 million square of space spread across 256 facilities, including 213228 banking branches at December 31, 2017.2020. Our corporate headquarters is located at 433 Main Street in Green Bay, Wisconsin and is approximately 118,000 square feet. The Corporation owns two dedicated operations centers, located in Green Bay and Stevens Point, Wisconsin, with approximately 91,000 and 96,000 square feet, respectively. The Corporation also owns a 28 story, 374,000 square foot office tower located at 111 E. Kilbourn Avenue in Milwaukee, Wisconsin (the(formerly known as the "Milwaukee Center"), an adjoining 37,000 square foot building at 815 Water Street, which serves as the headquarters for Associated Trust Company (both buildings are now part of the "Associated Bank River Center") and a 95,000 square foot office building located at 6000 Clearwater Drive, Minnetonka, Minnesota. Based on rentable square feet, at December 31, 2017,Minnesota, which was leased to USI through the end of 2020. Associated Bank owned 84% of our total property portfolio. 
At December 31, 2017, Associated Bank operated 213 banking branches serving over 100 different communities within Illinois, Minnesota and Wisconsin. The main office of Associated BankN.A. is headquartered in a 61,000 square foot building at 200 North Adams Street in Green Bay, Wisconsin. Based on gross square feet, at December 31, 2020, Associated Bank owned 88% of our total property portfolio.
At December 31, 2020, Associated Bank operated 228 banking branches serving over 120 different communities throughout Wisconsin, Illinois, and is owned by the Corporation.Minnesota. Most of the banking locations are freestanding buildings owned by us, with a drive thru and
37



a parking lot; a


smaller subset resides in supermarkets and office towers, which are generally leased. Associated Bank also operated loan production offices in Indiana, Michigan, Missouri, Ohio and Texas. 

ITEM 3.LEGAL PROCEEDINGSLegal Proceedings
The information required by this item is set forth in Part II, Item 8, Financial Statements and Supplementary Data, under Note 16 Commitments, Off-Balance Sheet Arrangements, and Legal Proceedings.

ITEM 4.MINE SAFETY DISCLOSURESMine Safety Disclosures
Not applicable.
INFORMATION ABOUT THEOUR EXECUTIVE OFFICERS
The following is a list of names and ages of executive officers of Associated indicating all positions and offices held by each such person and each such person’s principal occupation(s) or employment during the past five years. Officers are appointed annually by the Board of Directors at the meeting of directors immediately following the annual meeting of shareholders. There are no family relationships among these officers, nor any arrangement or understanding between any officer and any other person pursuant to which the officer was selected. No person other than those listed below has been chosen to become an executive officer of Associated. The information presented below is as of February 6, 2018.9, 2021.
Philip B. Flynn - Age: 6063
Philip B.Mr. Flynn has been President and Chief Executive Officer of Associated and Associated Bank and a member of the Board of Directors since December 2009. Prior to joining Associated, he served as Vice Chairman and Chief Operating Officer of Union Bank. During his nearly 30-year career withat Union Bank, he held a broad range of other executive positions, including chief credit officer and head of commercial banking, specialized lending and wholesale banking. He served as a member of Union Bank’s board of directors from 2004 to 2009.
William M. BohnPatrick E. Ahern - Age: 5154
William M. BohnPatrick E. Ahern has been Executive Vice President Head of Private Client and Institutional ServicesChief Credit Officer of Associated and Associated Bank since July 2014. Mr. Bohn also servesFebruary 2020. He served as Chairman of the Board of Associated Benefits and Risk Consulting (“ABRC”), Whitnell & Co., and Associated Investment Services, Inc., andDeputy Chief ExecutiveCredit Officer of Associated Trust Company, N.A. Hefrom October 2019 to February 2020. Ahern joined Associated as a Senior Vice President in 19972010 to manage the CRE portfolio underwriting and most recently served as Presidentadministrative teams, before moving into the role Corporate Senior Credit Officer in 2018. He has more than 30 years of experience in CRE and Chief Executive Officercorporate credit, including experience with LaSalle Bank and Bank of ABRC from 2004 to 2015.America.
Matthew R. Braeger - 43Age: 45
Matthew R. Braeger has been Executive Vice President and Chief Audit Executive of Associated and Associated Bank National Association since February 2018. He served as Deputy Chief Audit Executive from October 2017 to February 2018. He joined Associated in April 2013 as Senior Vice President, Business Support Audit Director. Previously, he held audit management positions with Fiserv, Inc. and public accounting audit roles with Ernst & Young, LLP. HeBraeger has more than 1720 years of auditing experience, primarily in banking technology and financial services.



Christopher J. Del Moral-Niles - Age: 4750
Christopher J. Del Moral-Niles has been Executive Vice President, Chief Financial Officer of Associated and Associated Bank since March 2012. He joined Associated in July 2010 and previously served as Associated’s Deputy Chief Financial Officer, Principal Accounting Officer, and as Corporate Treasurer. From 2006 to 2010, he held various leadership roles for The First American Corporation and its subsidiaries, including serving as Corporate Treasurer and as divisional President of First American Trust, FSB. From 2003 to 2006, Mr. Niles held various positions with Union Bank, including serving as Senior Vice President and Director of Liability Management. Prior to his time with Union Bank, Mr. Niles spent a decade as a financial services investment banker supporting mergers and acquisitions of financial institutions, bank and thrift capital issuances, and bank funding transactions.
Patrick J. Derpinghaus
38



Angie M. DeWitt - Age: 6251
Patrick J. DerpinghausAngie M. DeWitt has been Executive Vice President of Associated and Associated Bank, National Association since April 2011. He served as Chief Audit Executive from April 2011 to February 2018. Mr. Derpinghaus has over 33 years of banking experience serving in various executive finance and audit positions. From March 2008 until March 2011, Mr. Derpinghaus served as Audit Director for U.S. Bank in Minneapolis, Minnesota. Prior to his position at U.S. Bank, Mr. Derpinghaus served as Executive Vice President and Chief Financial Officer of The Bankers Bank in Atlanta, Georgia from October 2005 to December 2007.
Judith M. Docter - Age: 56
Judith M. Docter has been Executive Vice President, Chief Human Resources Officer of Associated and Associated Bank since November 2005. Ms. Docter wasApril 2019. Most recently she served as Deputy Chief Human Resources Officer from October 2018 to April 2019 and Senior Vice President, Director of Organizational Development, forHuman Resources from February 2018 to October 2018. She joined Associated in August 2008 as a member of the finance team and has held multiple leadership roles. Prior to joining Associated, she held a senior finance role at Schneider National, Inc. from MayJanuary 2002 to November 2005. From March 1992 to May 2002, she served as Director of Human Resources for Associated Bank, Fox Valley Region and Wealth Management.August 2008.
Randall J. Erickson - Age: 5861
Randall J. Erickson has been Executive Vice President, General Counsel and Corporate Secretary of Associated and Associated Bank since April 2012, and served aswas Chief Risk Officer from May 2016 to February 2018. Prior to joining Associated, he served as senior vice president, chief administrative officer and general counsel of Milwaukee-based bank holding company Marshall & Ilsley Corporation ("M&I") from 2002 until it was acquired by BMO Financial in 2011. Upon leaving M&I, he became a member of Milwaukee law firm Godfrey & Kahn S.C.’s securities practice group. He had been a partner at Godfrey & Kahn S.C. from 1990 to 2002 prior to joining M&I as its general counsel. Mr. Erickson served as a director of Renaissance Learning, Inc., a publicly-held educational software company, from 2009 until it was acquired by Permira Funds in 2011.
John P. Hankerd - Age: 58
John P. Hankerd has been Executive Vice President, Chief Credit Officer of Associated and Associated Bank, National Association since August 2017. He joined Associated in 2002 and has held multiple leadership roles in commercial and corporate banking and credit functions, including Executive Vice President, Head of Specialized Industries from January 2017 to August 2017 and Senior Vice President, Corporate Banking Credit Manager from March 2011 to January 2017. Previously he spent 12 years in commercial lending at U.S. Bank.
Nicole M. Kitowski - Age 42Age: 45
Nicole M. Kitowski has been Executive Vice President and Chief Risk Officer of Associated and Associated Bank since February 2018. She joined Associated in 1992 and has held leadership roles in Consumer Banking, Operations and Technology, and Corporate Risk, including Deputy Chief Risk Officer from March 2016 to February 2018 and Corporate BSA, AML, OFAC Officer from June 2014 to March 2016.

Timothy J. Lau - Age: 5558

Timothy J. Lau has been Executive Vice President, Head of Community Markets of Associated and Associated Bank National Association since June 2014. Mr. Lau previously served as Executive Vice President, Head of Private Client and Institutional Services from December 2010 to June 2014. He is also a director of Associated Banc-Corp Foundation, Associated Investment Services, Inc. and Associated Benefits and Risk Consulting ("ABRC"). He joined Associated in 1989 and has held a number of senior management positions in Consumer and Small Business Banking, Residential Lending, and Commercial Banking.
James S. Payne
Michael O. Meinolf - Age: 6446
James S. Payne
Michael O. Meinolf has been Executive Vice President and Chief Information and Operations Officer of Associated and Associated Bank since January 2017.September 2018. He joined Associated in April 2015 and most recently served as ExecutiveSenior Vice President, Deputy Chief Information


and Operations Officer. He bringsDirector of Business Solutions. Mr. Meinolf has more than 3020 years of operations andinformation technology experience to Associated Bank.experience. Previously, he held the positionpositions of Chief Technology Officer at Huntington National Bank in Columbus, Ohio from 2010 to 2015. Before that, he held executive technology management positions at Bank of America and JPMorgan Chase & Co.
Christopher C. Piotrowski - Age: 43
Christopher C. Piotrowski has been Executive Vice President, and Chief Marketing Officer of Associated and Associated Bank since December 2014. PriorTechnology Administration at The Clearing House Payments Company, LLC from February 2012 to joining Associated, he was a SeniorApril 2015 and Director of MarketingInformation Technology, PayDirect Government Solutions at S.C. Johnson & Son, Inc.FIS from August2009 to December 2014.February2012.
Paul G. Schmidt - Age: 5558
Paul G. Schmidt has been Executive Vice President, Head of Commercial Real EstateCRE of Associated and Associated Bank since January 2016. He joined Associated in April 2015 as Executive Vice President of Commercial Real Estate andCRE. He was named Deputy Head of Commercial Real EstateCRE in September 2015. Mr. Schmidt brings more than 3132 years of banking experience to Associated. Most recently, he held the position of Executive Vice President, Division Manager, Commercial Real EstateCRE at Wells Fargo from 2002 to 2015.

Tammy C. Stadler - Age: 55
Tammy C. Stadler has been Executive Vice President, Principal Accounting Officer of Associated and Associated Bank since April 2017. She joined Associated in April 1996 as Executive Vice President, Corporate Tax Director and has served as Executive Vice President, Corporate Controller since 2013. From 1992 to 1996 she was the Assistant Treasurer and Taxes for Air Wisconsin Airline Corp. From 1990 to 1992 she held the position of Senior Tax Analyst with Fort Howard Paper Corp. Prior to her time with Fort Howard, Ms. Stadler worked as a certified public accountant with Coopers and Lybrand and Deloitte and Touche.
39



David L. Stein - Age: 5457
David L. Stein has been Executive Vice President, Head of Consumer and Business Banking of Associated and Associated Bank since January 2017.2017 and was named Madison Market President in January 2019. He was previously Executive Vice President, Head of Consumer and Commercial Banking from April 2014 until January 2017 and Executive Vice President, Head of Retail Banking from June 2007 until April 2014. He is a director of Associated Investment Services, Inc., ABRC, and Associated Banc-Corp Foundation. He was the President of the Southwest Region of Associated Bank from January 2005 until June 2007. He held various positions with JPJ.P. Morgan Chase & Co., and one of its predecessors, Bank One Corporation, from 1989 until joining Associated in 2005.
John A. Utz - Age: 4952
John A. Utz has been Executive Vice President, Head of Corporate Banking and Milwaukee Market President of Associated and Associated Bank since September 2015.2015 and Head of Wealth Management since April 2020. He joined Associated in March 2010 with upwards of 20 years of banking experience, having previously served as President of Union Bank’s UnionBanCal Equities and head of its Capital Markets division from September 2007 to March 2010, and as head of the National Banking and Asset Management teams from October 2002 to September 2007.




40



PART II

ITEM 5.MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIESMarket for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Information in response to this item is incorporated by reference to the discussion of dividend restrictions under Part I, Item 1, Business - Holding Company Dividends, and in Note 10 Stockholders' Equity of the notes to consolidated financial statements included under Part II, Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K. The Corporation’s common stock is traded on the New York Stock ExchangeNYSE under the symbol ASB.
The number of shareholders of record of the Corporation’s common stock, $0.01 par value, as of January 31, 2018,29, 2021, was approximately 7,050.8,010. Certain of the Corporation’s shares are held in “nominee” or “street” name and the number of beneficial owners of such shares is approximately 19,494.26,543.
Payment of future dividends is within the discretion of the Board of Directors and will depend, among other factors, on earnings, capital requirements, and the operating and financial condition of the Corporation. The Board of Directors makes the dividend determination on a quarterly basis. The aggregate amount of the quarterly dividends was $0.50 per common share for 2017 and $0.45 per common share for 2016.
Other than 26,606 shares of common stock repurchased to satisfy minimum tax withholding on settlements of equity compensation awards, the Corporation did not make any common stock or depositary share purchases duringDuring the fourth quarter of 2017.2020, the Corporation repurchased approximately $103,000 of common stock, consisting entirely of repurchases related to tax withholding on equity compensation with no open market purchases due to the suspension of the share repurchase program. The repurchase details are presented in the table below. For a detailed discussion of the common stock and depositary share purchases during 20172020 and 2016,2019, see Part II, Item 8, Note 10 Stockholders' Equity of the notes to consolidated financial statements.
Market InformationCommon Stock Purchases
The following represents selected market information
Total Number of
Shares Purchased(a)
Average Price
Paid per Share
Total Number of
Shares Purchased as
Part of Publicly
Announced Plans
or Programs
Maximum Number of
Shares that May Yet
Be Purchased Under
the Plans
or Programs(b)
Period
October 1, 2020 - October 31, 20203,999 $13.65 — — 
November 1, 2020 - November 30, 20202,553 13.63 — — 
December 1, 2020 - December 31, 2020832 16.72 — — 
Total7,384 $13.99  6,604,168 
(a) During the fourth quarter of 2020, the Corporation repurchased 7,384 common shares for minimum tax withholding settlements on equity compensation. These purchases do not count against the maximum number of shares that may yet be purchased under the Board of Directors' authorization.
(b) On December 10, 2019, the Board of Directors authorized the repurchase of up to $150 million of the Corporation’sCorporation's common stock. The repurchase authorization was in addition to the previous authorized repurchases. At December 31, 2020, there remained approximately $113 million authorized to be repurchased in the aggregate. Approximately 6.6 million shares of common stock for 2017 and 2016.remained available to be repurchased under this Board authorization given the closing share price on December 31, 2020.


41

     
Market Price Range
Closing Sales Prices
 Dividends Paid Book Value High Low Close
2017         
4th Quarter$0.14
 $20.13
 $26.10
 $24.00
 $25.40
3rd Quarter0.12
 19.98
 25.70
 21.25
 24.25
2nd Quarter0.12
 19.70
 25.50
 23.25
 25.20
1st Quarter0.12
 19.42
 26.50
 23.40
 24.40
2016         
4th Quarter$0.12
 $19.27
 $25.15
 $19.05
 $24.70
3rd Quarter0.11
 19.42
 19.91
 16.49
 19.59
2nd Quarter0.11
 19.27
 18.84
 15.84
 17.15
1st Quarter0.11
 18.96
 18.79
 15.48
 17.94




Total Shareholder Return Performance Graph
Set forth below is a line graph (and the underlying data points) comparing the yearly percentage change in the cumulative total shareholder return (change in year-end stock price plus reinvested dividends) on the Corporation’s common stock with the cumulative total return of the S&P 500 Index and the S&P 400 Regional Banks Sub-Industry Index for the period of five fiscal years commencing on January 1, 2013,2016 and ending December 31, 2017.2020. The S&P 400 Regional Banks Sub-Industry Index is comprised of stocks on the S&P Total Market Index that are classified in the regional banks sub-industry. The graph assumes that the valuerespective values of the investment in the Corporation’s common stock and in each index waswere $100 on December 31, 2012.2015. Historical stock price performance shown on the graph is not necessarily indicative of the future price performance.
5 Year Trend

asb-20201231_g1.jpg
201220132014201520162017201520162017201820192020
Associated Banc-Corp$100.0
$135.1
$147.6
$151.8
$203.6
$213.5
Associated Banc-Corp$100.0 $134.1 $140.6 $113.0 $129.8 $104.7 
S&P 500 Index$100.0
$132.0
$149.9
$151.9
$169.8
$206.5
S&P 500 Index$100.0 $111.8 $135.9 $130.1 $170.7 $201.6 
S&P 400 Regional Banks Sub-Industry Index$100.0
$145.1
$146.7
$156.3
$206.8
$217.3
S&P 400 Regional Banks Sub-Industry Index$100.0 $132.3 $139.0 $109.9 $136.7 $123.9 
Source: Bloomberg
The Total Shareholder Return Performance Graph shall not be deemed incorporated by reference by any general statement incorporating by reference this Annual Report on Form 10-K into any filing under the Securities Act or under the Exchange Act, except to the extent the Corporation specifically incorporates this information by reference, and shall not otherwise be deemed filed under such Acts.

42




ITEM 6.    SELECTED FINANCIAL DATASelected Financial Data
Table 1 Summary Results of Operations: Trends
Years Ended December 31,
($ in Thousands, except per share data)20202019201820172016
Interest income$912,840 $1,172,610 $1,154,137 $886,605 $791,568 
Interest expense149,883 336,936 274,557 145,385 84,295 
Net interest income762,957 835,674 879,580 741,220 707,273 
Provision for credit losses174,006 16,000 — 26,000 70,000 
Net interest income after provision for credit losses588,950 819,674 879,580 715,220 637,273 
Noninterest income514,056 380,824 355,568 332,680 352,883 
Noninterest expense776,034 793,988 821,799 709,133 702,560 
Income before income taxes326,972 406,509 413,349 338,767 287,596 
Income tax expense20,200 79,720 79,786 109,503 87,322 
Net income306,771 326,790 333,562 229,264 200,274 
Preferred stock dividends18,358 15,202 10,784 9,347 8,903 
Net income available to common equity$288,413 $311,587 $322,779 $219,917 $191,371 
Earnings per common share
Basic$1.87 $1.93 $1.92 $1.45 $1.27 
Diluted1.86 1.91 1.89 1.42 1.26 
Cash dividends per common share0.72 0.69 0.62 0.50 0.45 
Weighted average common shares outstanding
Basic153,005 160,534 167,345 150,877 148,769 
Diluted153,642 161,932 169,732 153,647 149,961 
Selected Financial Data
Year-End Balances
Loans$24,451,724 $22,821,440 $22,940,429 $20,784,991 $20,054,716 
Allowance for credit losses on loans431,478 223,278 262,359 290,280 303,735 
Investment securities, net(a)
4,979,485 5,482,759 6,689,021 6,326,299 5,953,762 
Total assets33,419,783 32,386,478 33,615,122 30,443,626 29,139,315 
Deposits26,482,481 23,779,064 24,897,393 22,785,962 21,888,448 
Short- and long-term funding, and FHLB advances2,434,505 4,195,423 4,527,056 4,073,732 3,853,830 
Stockholders’ equity(a)
4,090,933 3,922,124 3,780,888 3,237,443 3,091,312 
Book value per common share24.34 23.32 21.43 20.13 19.27 
Tangible book value per common share16.67 15.28 13.86 13.65 12.78 
Average Balances
Loans$24,537,648 $23,122,797 $22,718,297 $20,592,383 $19,650,667 
Investment securities5,226,571 6,194,465 6,912,921 6,028,262 6,048,563 
Earning assets30,832,007 29,820,829 30,049,793 26,999,884 26,026,661 
Total assets34,265,207 33,046,604 33,007,859 29,467,324 28,506,112 
Deposits26,007,685 24,735,608 24,072,049 21,923,602 21,005,772 
Interest-bearing liabilities22,992,211 23,535,115 23,699,823 21,045,399 20,122,402 
Stockholders’ equity3,944,572 3,871,869 3,692,433 3,172,634 3,022,962 
Risk-based Capital(b)
Total risk-weighted assets$25,903,415 $24,296,382 $23,842,542 $21,504,495 $21,340,951 
Common equity Tier 12,706,010 2,480,698 2,449,721 2,171,508 2,032,587 
Common equity Tier 1 capital ratio10.45 %10.21 %10.27 %10.10 %9.52 %
Return on average common equity Tier 111.23 %12.59 %13.15 %10.43 %9.86 %
(a) See Note 1 Summary of Significant Accounting Policies for additional details on the adoption of ASU 2016-13.
(b) The Federal Reserve establishes regulatory capital requirements, including well-capitalized standards for the Corporation. The regulatory capital requirements effective for the Corporation follow Basel III, subject to certain transition provisions. These regulatory capital measurements are used by management, regulators, investors, and analysts to assess, monitor and compare the quality and composition of our capital with the capital of other financial services companies. See Table 31 for a reconciliation of average CET1.
43



 Years Ended December 31,
 20172016201520142013
 (In Thousands, Except Per Share Data)
Interest income$886,605
$791,568
$753,662
$736,745
$708,983
Interest expense145,385
84,295
77,384
55,778
63,440
Net interest income741,220
707,273
676,278
680,967
645,543
Provision for credit losses26,000
70,000
37,500
16,000
10,100
Net interest income after provision for credit losses715,220
637,273
638,778
664,967
635,443
Noninterest income332,680
352,883
329,357
290,861
315,957
Noninterest expense709,133
702,560
698,347
679,783
683,507
Income before income taxes338,767
287,596
269,788
276,045
267,893
Income tax expense109,503
87,322
81,487
85,536
79,201
Net income229,264
200,274
188,301
190,509
188,692
Preferred stock dividends9,347
8,903
7,155
5,002
5,158
Net income available to common equity$219,917
$191,371
$181,146
$185,507
$183,534
Earnings per common share     
Basic$1.45
$1.27
$1.20
$1.17
$1.10
Diluted1.42
1.26
1.19
1.16
1.10
Cash dividends per common share0.50
0.45
0.41
0.37
0.33
Weighted average common shares outstanding     
Basic150,877
148,769
149,350
157,286
165,584
Diluted153,647
149,961
150,603
158,254
165,802
Selected Financial Data     
Year-End Balances     
Loans$20,784,991
$20,054,716
$18,714,343
$17,593,846
$15,896,261
Allowance for loan losses265,880
278,335
274,264
266,302
268,315
Investment securities6,326,299
5,953,762
6,135,644
5,801,267
5,425,795
Total assets30,483,594
29,139,315
27,711,835
26,817,423
24,225,426
Deposits22,785,962
21,888,448
21,007,665
18,763,504
17,267,167
Short and long-term funding4,073,732
3,853,830
3,510,580
4,994,054
3,826,699
Stockholders’ equity3,237,443
3,091,312
2,937,246
2,800,251
2,891,290
Book value per common share20.13
19.27
18.62
18.32
17.40
Tangible book value per common share13.65
12.78
12.10
12.06
11.62
Average Balances     
Loans$20,592,383
$19,650,667
$18,252,264
$16,838,994
$15,663,145
Investment securities6,028,262
6,048,563
5,912,849
5,594,232
4,995,331
Earning assets26,999,884
26,026,661
24,571,087
22,760,128
20,980,128
Total assets29,485,733
28,506,112
27,019,216
25,109,997
23,303,644
Deposits21,923,602
21,005,772
19,903,087
17,647,084
17,438,195
Interest-bearing liabilities21,045,399
20,122,402
19,330,847
17,824,786
15,962,533
Stockholders’ equity3,172,634
3,022,962
2,895,158
2,871,932
2,892,312
Risk-based Capital (a)
     
Total risk-weighted assets$21,544,463
$21,340,951
$19,929,963
$18,567,646
$16,694,148
Common equity Tier 12,171,508
2,032,587
1,897,944
1,808,332
1,913,320
Common equity Tier 1 capital ratio10.08%9.52%9.52%9.74%11.46%
Return on average common equity Tier 110.43%9.86%9.88%9.92%9.77%

(a)The Federal Reserve establishes regulatory capital requirements, including well-capitalized standards for the Corporation. Prior to 2015, the regulatory capital requirements effective for the Corporation followed the Capital Accord of the Basel Committee on Banking Supervision ("Basel I"). Beginning January 1, 2015, the regulatory capital requirements effective for the Corporation follow Basel III, subject to certain transition provisions. These regulatory capital measurements are used by management, regulators, investors, and analysts to assess, monitor and compare the quality and composition of our capital with the capital of other financial services companies. See Table 26 for a reconciliation of common equity Tier 1 and average common equity Tier 1.


ITEM 7.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONSManagement's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion is management’s analysis to assist in the understanding and evaluation of the consolidated financial condition and results of operations of the Corporation. It should be read in conjunction with the consolidated financial statements and footnotes and the selected financial data presented elsewhere in this report. Within the tables presented, certain columns and rows may not sum due to the use of rounded numbers for disclosure purposes.
The detailed financial discussion that follows focuses on 20172020 results compared to 2016. A2019. For a discussion of 20162019 results compared to 2015 is predominantly presented in section 2016 Compared to 2015.2018, see the Corporation's Annual Report on Form 10-K for the year ended December 31, 2019.
Overview
The Corporation is a bank holding company headquartered in Wisconsin, providing a broad array of banking and nonbanking products and services to businesses and consumers primarily within our three-state footprint. The Corporation’s primary sources of revenue, through the Bank, are net interest income (predominantly from loans and investment securities), and noninterest income principally(principally fees and other revenue from financial services provided to customers or ancillary services tied to loans and deposits.deposits).
On March 13, 2020, the President of the United States declared a national emergency in response to the global pandemic caused by COVID-19 which has led to stay-at-home orders around the country, including the three state footprint the Corporation does business. On March 27, 2020, the CARES Act was enacted to provide economic stimulus to impacted areas of the country. In response to this unprecedented declaration, the Corporation took actions throughout the year that are described throughout this and other sections of this report.
Performance Summary and 20182021 Outlook
Diluted earnings per common share of $1.42$1.86 in 2017 increased $0.16 (13%)2020 decreased $0.05, or 3%, from 2016.2019.
Average loans of $20.6$24.5 billion for 2017 grew $942 million (5%)2020 increased $1.4 billion, or 6%, from a year ago.ago, driven by increases in PPP and CRE loans. Average deposits of $21.9$26.0 billion for 2017 grew $918 million (4%)2020 increased $1.3 billion, or 5%, from a year ago. For 2018,2021, the Corporation expects mid-single digit annual average commercial loan growth, excluding PPP loans, will be between 2% and to maintain a loan to deposit ratio under 100%4%.
Net interest income of $741$763 million in 2017 increased $342020 decreased $73 million, (5%)or 9%, from 2016.2019. Net interest margin of 2.82%2.53% in 2017 increased2020 decreased 33 bp from 2.80%2.86% in 2016. For 2018,2019. The decrease was driven primarily by the lower interest rate environment. The Corporation expects a stable to modestly improvingfull year over year2021 net interest margin trend.to be between 2.55% and 2.65%.
Provision for credit losses of $26was $174 million in 2017 decreased $442020, compared to $16 million (63%) from 2016.in 2019. For 2018,2021, the Corporation expects the provision for credit losses to adjust with changes to risk grade, other indications of credit quality, and loan volume.be $70 million or less.
Noninterest income of $333$514 million in 20172020 increased $133 million, or 35%, from 2019, primarily due to a $163 million gain on the sale of ABRC during the second quarter of 2020, partially offset by decreased $20 million (6%)insurance revenue resulting from 2016, as expected, on lower mortgage banking income.the sale of the business. For 2018,2021, the Corporation expects improving fee-based revenuesnoninterest income will be between $280 million and approximately $360 million to $370 million full year noninterest income.$300 million.
Noninterest expensesexpense of $709$776 million in 2017 increased $72020 decreased $18 million, (1%)or 2%, from 2016.2019, primarily driven by a $55 million reduction in personnel expense partially offset by a $45 million loss on prepayment of FHLB advances. For 2018,2021, the Corporation expects full year noninterest expense towill be approximately $820 million, which includes $40 million of restructuring costs related to the acquisition of Bank Mutual. The Corporation also expects improvement in the efficiency ratio, as well as a lower effective tax rate.
$675 million.

44



Income Statement Analysis
Net Interest Income
Table 2 Average BalancesNet Interest Income Analysis
Years Ended December 31,
202020192018
 ($ in Thousands)Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate
Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate
Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate
Assets
Earning assets
Loans(a)(b)(c)
Commercial PPP lending$701,111 $21,867 3.12 %$— $— — %$— $— — %
Commercial and business lending (excl PPP loans)8,709,043 258,738 2.97 %8,426,774 385,072 4.57 %7,744,640 349,266 4.51 %
Commercial real estate lending5,811,498 192,545 3.31 %5,150,464 255,582 4.96 %5,433,361 273,937 5.04 %
Total commercial15,221,651 473,150 3.11 %13,577,238 640,655 4.72 %13,178,001 623,203 4.73 %
Residential mortgage8,190,190 254,814 3.11 %8,311,914 282,134 3.39 %8,289,432 281,814 3.40 %
Retail1,125,806 58,655 5.21 %1,233,646 76,939 6.24 %1,250,863 73,605 5.88 %
Total loans24,537,648 786,619 3.21 %23,122,797 999,727 4.32 %22,718,297 978,622 4.31 %
Investment securities
Taxable3,295,718 59,806 1.81 %4,284,991 100,304 2.34 %5,366,825 119,741 2.23 %
Tax-exempt(a)
1,930,853 72,901 3.78 %1,909,474 71,956 3.77 %1,546,096 56,426 3.65 %
Other short-term investments1,067,788 9,473 0.89 %503,566 16,643 3.30 %418,576 12,623 3.02 %
Investments and other6,294,359 142,179 2.26 %6,698,032 188,903 2.82 %7,331,497 188,790 2.58 %
Total earning assets$30,832,007 $928,799 3.01 %$29,820,829 $1,188,630 3.99 %$30,049,793 $1,167,412 3.88 %
Other assets, net3,433,200 3,225,775 2,958,066 
Total assets$34,265,207 $33,046,604 $33,007,859 
Liabilities and stockholders' equity
Interest-bearing liabilities
Interest-bearing deposits
Savings$3,306,385 $2,966 0.09 %$2,439,872 $7,086 0.29 %$1,878,960 $1,435 0.08 %
Interest-bearing demand5,583,144 12,496 0.22 %5,080,857 56,742 1.12 %4,767,873 44,911 0.94 %
Money market6,509,924 15,273 0.23 %7,005,265 74,467 1.06 %7,260,692 54,573 0.75 %
Network transaction deposits1,442,951 6,219 0.43 %1,860,951 42,523 2.29 %2,095,715 39,251 1.87 %
Time deposits2,281,040 30,685 1.35 %3,129,142 56,468 1.80 %2,831,229 35,948 1.27 %
Total interest-bearing deposits19,123,444 67,639 0.35 %19,516,088 237,286 1.22 %18,834,469 176,118 0.94 %
Federal funds purchased and securities sold under agreements to repurchase175,713 485 0.28 %137,679 1,579 1.15 %224,967 2,006 0.89 %
Commercial paper38,583 41 0.11 %32,123 138 0.43 %56,076 180 0.32 %
PPPLF565,371 1,984 0.35 %— — — %— — — %
Other short-term funding4,226 11 0.25 %— — — %— — — %
FHLB advances2,535,731 57,359 2.26 %3,106,279 69,816 2.25 %3,971,797 73,668 1.85 %
Long-term funding549,143 22,365 4.07 %742,946 28,116 3.78 %612,513 22,585 3.69 %
Total short and long-term funding3,868,767 82,245 2.13 %4,019,027 99,651 2.48 %4,865,353 98,439 2.02 %
Total interest-bearing liabilities$22,992,211 $149,883 0.65 %$23,535,115 $336,936 1.43 %$23,699,823 $274,557 1.16 %
Noninterest-bearing demand deposits6,884,241 5,219,520 5,237,580 
Other liabilities444,183 420,100 378,024 
Stockholders’ equity3,944,572 3,871,869 3,692,433 
Total liabilities and stockholders’ equity$34,265,207 $33,046,604 $33,007,859 
Interest rate spread2.36 %2.56 %2.72 %
Net free funds0.17 %0.30 %0.25 %
Fully tax-equivalent net interest income and net interest margin$778,915 2.53 %$851,693 2.86 %$892,855 2.97 %
Fully tax-equivalent adjustment$15,959 $16,020 $13,275 
Net interest income$762,957 $835,674 $879,580 
(a) The yield on tax-exempt loans and Interest Rates (interest and ratessecurities is computed on a fully tax-equivalent basis)basis using a tax rate of 21% and is net of the effects of certain disallowed interest deductions.
(b) Nonaccrual loans and loans held for sale have been included in the average balances.
 Years Ended December 31,
 201720162015
 
Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate
Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate
Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate
 ($ in Thousands)
Assets         
Earning assets         
Loans (a) (b) (c)
         
Commercial and business lending$7,254,613
$265,796
3.66%$7,395,524
$239,064
3.23%$7,035,449
$223,772
3.18%
Commercial real estate lending4,952,605
192,838
3.89%4,724,412
163,421
3.46%4,222,218
146,372
3.47%
Total commercial12,207,218
458,634
3.76%12,119,936
402,485
3.32%11,257,667
370,144
3.29%
Residential mortgage7,105,486
229,210
3.23%6,156,524
194,941
3.17%5,538,690
182,228
3.29%
Retail1,279,679
64,892
5.07%1,374,207
65,910
4.80%1,455,907
67,391
4.63%
Total loans20,592,383
752,736
3.66%19,650,667
663,336
3.38%18,252,264
619,763
3.40%
Investment securities         
Taxable4,861,597
96,909
1.99%4,955,980
95,152
1.92%4,936,065
100,292
2.03%
Tax-exempt (a)
1,166,665
50,455
4.32%1,092,583
49,036
4.49%976,784
47,663
4.88%
Other short-term investments379,239
7,719
2.04%327,431
4,829
1.48%405,974
6,591
1.62%
Investments and other6,407,501
155,083
2.42%6,375,994
149,017
2.34%6,318,823
154,546
2.45%
Total earning assets$26,999,884
$907,819
3.36%$26,026,661
$812,353
3.12%$24,571,087
$774,309
3.15%
Other assets, net2,485,849
  2,479,451
  2,448,129
  
Total assets$29,485,733
  $28,506,112
  $27,019,216
  
Liabilities and stockholders' equity         
Interest-bearing liabilities         
Interest-bearing deposits         
Savings$1,527,161
$816
0.05%$1,428,292
$860
0.06%$1,336,755
$1,000
0.07%
Interest-bearing demand4,334,181
24,009
0.55%3,790,185
10,361
0.27%3,201,085
4,266
0.13%
Money market9,085,990
50,781
0.56%9,127,940
26,978
0.30%9,210,179
16,574
0.18%
Time deposits1,979,709
18,419
0.93%1,553,069
12,136
0.78%1,613,547
11,285
0.70%
Total interest-bearing deposits16,927,041
94,025
0.56%15,899,486
50,335
0.32%15,361,566
33,125
0.22%
Federal funds purchased and securities sold under agreements to repurchase415,086
2,527
0.61%609,807
1,314
0.22%625,736
943
0.15%
Other short-term funding634,729
5,677
0.89%699,358
2,114
0.30%220,321
465
0.21%
Total short-term funding1,049,815
8,204
0.78%1,309,165
3,428
0.26%846,057
1,408
0.17%
Long-term funding3,068,543
43,156
1.41%2,913,751
30,532
1.05%3,123,224
42,851
1.37%
Total short and long-term funding4,118,358
51,360
1.25%4,222,916
33,960
0.80%3,969,281
44,259
1.12%
Total interest-bearing liabilities$21,045,399
$145,385
0.69%$20,122,402
$84,295
0.42%$19,330,847
$77,384
0.40%
Noninterest-bearing demand deposits4,996,561
  5,106,286
  4,541,521
  
Other liabilities271,139
  254,462
  251,690
  
Stockholders’ equity3,172,634
  3,022,962
  2,895,158
  
Total liabilities and stockholders’ equity$29,485,733
  $28,506,112
  $27,019,216
  
Interest rate spread  2.67%  2.70%  2.75%
Net free funds  0.15%  0.10%  0.09%
Fully tax-equivalent net interest income and net interest margin $762,434
2.82% $728,058
2.80% $696,925
2.84%
Fully tax-equivalent adjustment $21,214
  $20,785
  $20,647
 
Net interest income $741,220
  $707,273
  $676,278
 
(c) Interest income includes amortization of net deferred loan origination costs and net accreted purchase loan discount.
(a)The yield on tax-exempt loans and securities is computed on a fully tax-equivalent basis using a tax rate of 35% for all periods presented and is net of the effects of certain disallowed interest deductions.
(b)Nonaccrual loans and loans held for sale have been included in the average balances.
(c)Interest income includes net loan fees.

Net interest income is the primary source of the Corporation’s revenue. Net interest income is the difference between interest income on interest-earning assets, such as loans and investment securities, and the interest expense on interest-bearing deposits and other borrowings used to fund interest-earning and other assets or activities. Net interest income is affected by the amount and composition of earning assets and interest-bearing liabilities, as well as the sensitivity of the balance sheet to changes in interest rates, including characteristics such as the fixed or variable nature of the financial instruments, contractual maturities, re-pricing frequencies, loan prepayment behavior, and the use of interest rate derivative financial instruments.
45



Interest rate spread and net interest margin are utilized to measure and explain changes in net interest income. Interest rate spread is the difference between the yield on earning assets and the rate paid on interest-bearing liabilities that fund those assets. The net


interest margin is expressed as the percentage of net interest income to average earning assets. The net interest margin exceeds the interest rate spread because noninterest-bearing sources of funds (“net free funds”),funds, principally noninterest-bearing demand deposits and stockholders’ equity, also support earning assets. To compare tax-exempt asset yields to taxable yields, the yield on tax-exempt loans and investment securities is computed on a fully tax-equivalent basis. Net interest income, interest rate spread, and net interest margin are discussed on a fully tax-equivalent basis.
Table 2 provides average balances of earning assets and interest-bearing liabilities, the associated interest income and expense, and the corresponding interest rates earned and paid, as well as net interest income, interest rate spread, and net interest margin on a fully tax-equivalent basis for the years ended December 31, 2017, 20162020, 2019, and 2015. Tables2018. Table 3 and 4 presentpresents additional information to facilitate the review and discussion of fully tax-equivalent net interest income, interest rate spread, and net interest margin.
The Corporation expects that as a result of the Tax Act, the fully tax-equivalent adjustment will be somewhat reduced in future periods.
Notable Contributions to the Change in 20172020 Net Interest Income
Net interest income inon the consolidated statements of income (which excludes the fully tax-equivalent adjustment) was $741$763 million in 20172020 compared to $707$836 million in 2016.2019. Fully tax-equivalent net interest income of $779 million for 2020 was $73 million, or 9%, lower than 2019. The decrease was attributable to a lower interest rate environment. To lessen the impact of the lower rate environment, during the third quarter of 2020, the Corporation began requiring LIBOR floors on all applicable loan renewals of existing loan transactions and new loan transactions. See sections Interest Rate Risk and Quantitative and Qualitative Disclosures about Market Risk for a discussion of interest rate risk and market risk.
Fully tax-equivalent net interest income of $762 million for 2017 was $34 million higher than 2016.
Average earning assets of $27.0$30.8 billion in 20172020 were $973 million (4%)$1.0 billion, or 3%, higher than 2016.2019. The increase in average earning assets over 2019 was driven by a $1.4 billion, or 6%, increase in average loans, primarily driven by $701 million of PPP loan originations beginning in April and CRE loans increasing $661 million, or 13%. Average loans increased $942investments and other short-term investments decreased $404 million, (5%)or 6%, primarily attributeddue to growth in residential mortgage loans.the lower interest rate environment, which reduced the attractiveness of reinvestment opportunities.
Average interest-bearing liabilities of $21.0$23.0 billion in 20172020 were up $923down $543 million, (5%)or 2%, versus 2016.2019. On average, interest-bearing deposits increased $1.0 billion, whiledecreased $393 million, or 2%, primarily driven by decreases in higher cost deposits such as network, time, and money market accounts. Average noninterest-bearing demand deposits (a principal component of net free funds) decreased by $110 million. Average short and long-term funding decreased $105 million from 2016, including a $259 million decrease in short-term funding, partially offset by a $154 million increase in long-term funding.
The net interest margin for 2017 was 2.82%$6.9 billion were up $1.7 billion, or 32%, compared to 2.80% in 2016.
For 2017, loan yields increased 28 bp to 3.66%.over 2019. This increase wasis primarily dueattributed to total commercial loan yields increasing 44 bps to 3.76%, as adjustable rate loans re-priced. The yield on investment securities and other short-term investments increased 8 bp to 2.42%.customers holding proceeds from government stimulus programs in their deposit accounts.
The average cost of interest-bearing liabilities was 0.69%0.65% in 2017, 272020, 78 bp higherlower than 2016.2019. The increasedecrease was primarily due to a 24an 87 bp increasedecrease in the average cost of interest-bearing deposits (to 0.56%)to 0.35% and a 4535 bp increasedecrease in the cost of short and long-term funding (to 1.25%)to 2.13%, both primarily dueattributed to increases in the Federal Reserve interest rate.federal funds rate decreases over the last year.
The Federal Reserve increaseddecreased the targeted federal fundstarget Federal Funds rate on December 13, 2017March 15, 2020 to a range of 1.25%0.00% to 0.25% compared to a range of 1.50% from 1.00% to 1.25%. The Federal Reserve has indicated it expects gradual increases in1.75% at the Federal Funds rate. However, the timing and magnitudeend of any such increases are uncertain and will depend on domestic and global economic conditions.2019.


46



Table 3 Rate/Volume Analysis(a)
 2020 Compared to 2019
Increase (Decrease) Due to
2019 Compared to 2018
Increase (Decrease) Due to
 ($ in Thousands)VolumeRateNetVolumeRateNet
Interest income 
Loans(b)
Commercial PPP lending$21,867 $— $21,867 $— — — 
Commercial and business lending (excl PPP loans)12,504 (138,838)(126,334)31,118 4,689 35,807 
Commercial real estate lending29,765 (92,803)(63,037)(14,090)(4,264)(18,355)
Total commercial64,137 (231,641)(167,504)17,027 425 17,452 
Residential mortgage(4,080)(23,240)(27,320)764 (444)320 
Retail(6,342)(11,942)(18,283)(1,024)4,358 3,333 
Total loans53,715 (266,823)(213,108)16,766 4,339 21,105 
Investment securities
Taxable(20,520)(19,978)(40,498)(25,091)5,654 (19,437)
Tax-exempt(b)
807 138 945 13,641 1,889 15,530 
Other short-term investments10,394 (17,564)(7,170)2,730 1,289 4,019 
Investments and other(9,319)(37,404)(46,723)(8,720)8,833 112 
Total earning assets$44,396 $(304,227)$(259,831)$8,046 $13,172 $21,218 
Interest expense
Savings$1,926 $(6,046)$(4,120)$544 $5,107 $5,651 
Interest-bearing demand5,116 (49,361)(44,246)3,091 8,740 11,831 
Money market(4,924)(54,270)(59,194)(1,982)21,876 19,894 
Network transaction deposits(7,871)(28,433)(36,304)(4,723)7,995 3,272 
Time deposits(13,656)(12,128)(25,783)3,839 16,681 20,520 
Total interest-bearing deposits(19,409)(150,238)(169,647)769 60,399 61,168 
Federal funds purchased and securities sold under agreements to repurchase348 (1,442)(1,094)(907)480 (427)
Commercial paper23 (121)(98)(91)50 (41)
PPPLF1,984 — 1,984 — — — 
Other short-term funding11 — 11 — — — 
FHLB advances(12,903)446 (12,457)(17,778)13,926 (3,852)
Long-term funding(7,767)2,015 (5,751)4,922 609 5,531 
Total short and long-term funding(18,304)898 (17,406)(13,854)15,065 1,212 
Total interest-bearing liabilities(37,713)(149,340)(187,053)(13,084)75,464 62,380 
Fully tax-equivalent net interest income$82,109 $(154,887)$(72,778)$21,130 $(62,292)$(41,162)
(a)
The change in interest due to both rate and volume has been allocated in proportion to the relationship to the dollar amounts of the change in each.
 
2017 Compared to 2016
Increase (Decrease) Due to
2016 Compared to 2015
Increase (Decrease) Due to
 VolumeRateNetVolumeRateNet
 ($ in Thousands)
Interest income      
Loans (a)
      
Commercial and business lending$(4,635)$31,367
$26,732
$11,590
$3,702
$15,292
Commercial real estate lending8,169
21,248
29,417
17,374
(325)17,049
Total commercial3,534
52,615
56,149
28,964
3,377
32,341
Residential mortgage30,550
3,719
34,269
19,756
(7,043)12,713
Retail(4,675)3,657
(1,018)(3,873)2,392
(1,481)
Total loans29,409
59,991
89,400
44,847
(1,274)43,573
Investment securities      
Taxable(3,731)5,488
1,757
(2,037)(3,103)(5,140)
Tax-exempt (b)
3,245
(1,826)1,419
5,380
(4,007)1,373
Other short-term investments850
2,040
2,890
(1,143)(619)(1,762)
Investments and other364
5,702
6,066
2,200
(7,729)(5,529)
Total earning assets$29,773
$65,693
$95,466
$47,047
$(9,003)$38,044
Interest expense      
Savings$57
$(101)$(44)$65
$(205)$(140)
Interest-bearing demand1,674
11,974
13,648
908
5,187
6,095
Money market(124)23,927
23,803
(150)10,554
10,404
Time deposits3,705
2,578
6,283
(471)1,322
851
Total interest-bearing deposits5,312
38,378
43,690
352
16,858
17,210
Federal funds purchased and securities sold under agreements to repurchase(534)1,747
1,213
(25)396
371
Other short-term funding(213)3,776
3,563
1,376
273
1,649
Total short-term funding(747)5,523
4,776
1,351
669
2,020
Long-term funding1,697
10,927
12,624
(2,724)(9,595)(12,319)
Total short and long-term funding950
16,450
17,400
(1,373)(8,926)(10,299)
Total interest-bearing liabilities6,262
54,828
61,090
(1,021)7,932
6,911
Fully tax-equivalent net interest income$23,511
$10,865
$34,376
$48,068
$(16,935)$31,133
(a)The change in interest due to both rate and volume has been allocated in proportion to the relationship to the dollar amounts of the change in each.
(b)The yield on tax-exempt(b) The yield on tax-exempt loans and securities is computed on a fully tax-equivalent basis using a tax rate of 35% for all periods presented and is net of the effects of certain disallowed interest deductions.



Table 4 Interest Rate: Spread and Interest Margin (on a fully tax-equivalent basis)basis using a tax rate of 21% and is net of the effects of certain disallowed interest deductions.

 2017 Average2016 Average2015 Average
 Balance
% of
Earning
Assets
Yield /
Rate
Balance
% of
Earning
Assets
Yield /
Rate
Balance
% of
Earning
Assets
Yield /
Rate
 ($ in Thousands)
Total loans$20,592,383
76.3%3.66%$19,650,667
75.5%3.38%$18,252,264
74.3%3.40%
Investments and other6,407,501
23.7%2.42%6,375,994
24.5%2.34%6,318,823
25.7%2.45%
Earning assets$26,999,884
100.0%3.36%$26,026,661
100.0%3.12%$24,571,087
100.0%3.15%
Financed by         
Interest-bearing liabilities$21,045,399
77.9%0.69%$20,122,402
77.3%0.42%$19,330,847
78.7%0.40%
Noninterest-bearing liabilities5,954,485
22.1% 5,904,259
22.7% 5,240,240
21.3% 
Total funds sources$26,999,884
100.0%0.54%$26,026,661
100.0%0.32%$24,571,087
100.0%0.31%
Interest rate spread  2.67%  2.70%  2.75%
Net free funds  0.15%  0.10%  0.09%
Net interest margin  2.82%  2.80%  2.84%
Average prime rate (a)
  4.10%  3.51%  3.26%
Average effective federal funds rate (a)
  1.00%  0.39%  0.13%
Average spread  310 bp
  312 bp
  313 bp
(a)Source: Bloomberg

Provision for Credit Losses
The provision for credit losses (which includes the provision for loan losses and the provision for unfunded commitments) in 2017 was $26 million, compared to $70 million in 2016. Net charge offs were $39 million (representing 0.19% of average loans) for 2017, compared to $65 million (representing 0.33% of average loans) for 2016. The ratio of the allowance for loan losses to total loans was 1.28% and 1.39% at December 31, 2017 and 2016, respectively.
The provision for credit losses is predominantly a function of the Corporation’s reserving methodology and judgments as to other qualitative and quantitative factors used to determine the appropriate level of the allowance for loan losses and the allowance for unfunded commitments,ACLL, which focuses on changes in the size and character of the loan portfolio, changes in levels of impairedindividually evaluated and other nonaccrual loans, historical losses and delinquencies in each portfolio category, the level of loans sold or transferred to held for sale, the risk inherent in specific loans, concentrations of loans to specific borrowers or industries, existing economic conditions and economic forecasts, the fair value of underlying collateral, and other factors which could affect potential credit losses. The forecast the Corporation used for December 31, 2020 was the Moody's baseline scenario from December 2020 over a 2 year reasonable and supportable period with straight-line reversion to historical losses over the second year of the period. See additional discussion under sections:the sections titled Loans, Credit Risk, Nonperforming Assets, and Allowance for Credit Losses.
Losses on Loans.

47



Noninterest Income
Table 54 Noninterest Income
Years Ended December 31,Change From Prior Year
Years Ended December 31,Change From Prior Year
201720162015
$ Change
2017
% Change
2017
$ Change
2016
% Change
2016
($ in Thousands)
($ in Thousands)($ in Thousands)202020192018$ Change 2020% Change
2020
$ Change
2019
% Change
2019
Wealth management fees(a)
Wealth management fees(a)
$84,957 $83,467 $82,562 $1,490 %$905 %
Service charges and deposit account feesService charges and deposit account fees56,307 63,135 66,075 (6,828)(11)%(2,940)(4)%
Card-based feesCard-based fees38,534 39,755 39,656 (1,221)(3)%99 — %
Other fee-based revenueOther fee-based revenue19,238 18,942 17,818 296 %1,124 %
Total fee-based revenueTotal fee-based revenue199,036 205,299 206,111 (6,263)(3)%(812)— %
Capital markets, netCapital markets, net27,966 19,862 20,120 8,104 41 %(258)(1)%
Mortgage servicing fees, net(b)
Mortgage servicing fees, net(b)
(648)10,141 13,090 (10,789)(106)%(2,949)(23)%
Gains (losses) and fair value adjustment on loans held for saleGains (losses) and fair value adjustment on loans held for sale60,000 17,344 6,276 42,656 N/M11,068 176 %
Fair value adjustment on portfolio loans transferred to held for saleFair value adjustment on portfolio loans transferred to held for sale3,932 4,456 — (524)(12)%4,456 N/M
Mortgage servicing rights (impairment) recoveryMortgage servicing rights (impairment) recovery(17,704)(63)545 (17,641)N/M(608)(112)%
Mortgage banking, net Mortgage banking, net45,580 31,878 19,911 13,702 43 %11,967 60 %
Bank and corporate owned life insuranceBank and corporate owned life insurance13,771 14,845 13,951 (1,074)(7)%894 %
Insurance commissions and fees$81,474
$80,795
$75,363
$679
1 %$5,432
7 %Insurance commissions and fees45,245 89,104 89,511 (43,859)(49)%(407)— %
Service charges and deposit account fees64,427
66,609
65,471
(2,182)(3)%1,138
2 %
Card-based and loan fees52,688
50,077
47,912
2,611
5 %2,165
5 %
Trust and asset management fees50,191
46,867
48,840
3,324
7 %(1,973)(4)%
Brokerage commissions and fees19,935
16,235
15,378
3,700
23 %857
6 %
Total fee-based revenue268,715
260,583
252,964
8,132
3 %7,619
3 %
Mortgage banking income29,619
50,248
43,439
(20,629)(41)%6,809
16 %
Mortgage servicing rights (expense)(10,259)(12,127)(11,176)1,868
(15)%(951)9 %
Mortgage banking, net19,360
38,121
32,263
(18,761)(49)%5,858
18 %
Capital markets, net19,642
22,059
14,558
(2,417)(11)%7,501
52 %
Bank and corporate owned life insurance16,250
14,371
9,796
1,879
13 %4,575
47 %
Other9,523
8,519
9,103
1,004
12 %(584)(6)%Other10,200 11,165 9,051 (965)(9)%2,114 23 %
Subtotal333,490
343,653
318,684
(10,163)(3)%24,969
8 %Subtotal341,798 372,154 358,655 (30,356)(8)%13,499 %
Asset gains (losses), net(c)(1,244)(86)2,540
(1,158)N/M
(2,626)(103)%155,589 2,713 (1,103)152,876 N/M3,816 N/M
Investment securities gains (losses), net434
9,316
8,133
(8,882)(95)%1,183
15 %Investment securities gains (losses), net9,222 5,957 (1,985)3,265 55 %7,942 N/M
Gains on sale of branches, netGains on sale of branches, net7,449 — — 7,449 N/M— N/M
Total noninterest income$332,680
$352,883
$329,357
$(20,203)(6)%$23,526
7 %Total noninterest income$514,056 $380,824 $355,568 $133,232 35 %$25,256 %
Mortgage loans originated and acquired for sale during period$715,357
$1,271,124
$1,228,106
$(555,767)(44)%$43,018
4 %
Mortgage loans originated for sale during periodMortgage loans originated for sale during period$1,642,135 $1,090,792 $1,092,318 $551,343 51 %$(1,526)— %
Mortgage loan settlements during period$819,950
$1,542,660
$1,241,012
$(722,710)(47)%$301,648
24 %Mortgage loan settlements during period$1,959,571 $1,317,077 $1,131,652 $642,494 49 %$185,425 16 %
Assets under management, at market value (a)
$10,555,435
$8,301,564
$7,729,131
$2,253,871
27 %$572,433
7 %
Mortgage portfolio loans transferred to held for sale during periodMortgage portfolio loans transferred to held for sale during period$269,203 $242,382 $— $26,821 11 %$242,382 N/M
Assets under management, at market value(d)
Assets under management, at market value(d)
$13,314 $12,104 $10,291 $1,210 10 %$1,813 18 %
N/M = Not Meaningful
(a)Excludes assets held in brokerage accounts.
(a) Includes trust, asset management, brokerage, and annuity fees.
(b) Includes mortgage origination and servicing fees, net of mortgage servicing rights amortization.
(c) 2020 includes a gain of $163 million from the sale of ABRC, 2019 includes less than $1 million of Huntington related asset losses, 2018 includes approximately $2 million of Bank Mutual acquisition related asset losses net of asset gains.
(d) $ in millions. Excludes assets held in brokerage accounts.

Notable Contributions to the Change in 20172020 Noninterest Income
Fee-based revenueAsset gains (losses), net was $269up $153 million from 2019, primarily driven by a gain of $163 million from the sale of ABRC in June 2020. As a result of the sale, insurance commissions and fees decreased $44 million, or 49%, from 2019. See Note 2 Acquisitions and Dispositions of the notes to the consolidated financial statements for more details on the sale of ABRC.
Mortgage banking, net was $46 million in 2017,2020, an increase of $8$14 million, (3%)or 43%, compared to 2016. The increase2019. There was driven primarily by a $7$43 million increase in brokeragegains and asset management fees, reflecting a strong equity marketfair value adjustments on loans held for sale driven by higher refinance activity due to the lower rate environment, partially offset by an increase of $18 million in MSRs impairment driven by lower rates.
Gains on the sale of branches was $7 million in 2020, driven by the deposit premium on sold deposits, offset by costs to sell. See Note 2 Acquisitions and Dispositions of the acquisition of Whitnell & Co. innotes to the consolidated financial statements for more details on the branch sales that occurred during the fourth quarter of 2017.2020.
Net mortgage banking income for 2017 was $19Service charges and deposit account fees were down $7 million, down $19 million (49%) compared to 2016. Net mortgage banking consists of gross mortgage banking income less mortgage servicing rights expense. Gross mortgage banking income includes servicing fees, the gain or loss on sales of mortgage loans to the secondary market, changes to the mortgage repurchase reserve,11%, from 2019 primarily driven by higher deposit account balances and the fair value adjustments on the mortgage derivatives. Net mortgage banking income was down $19 million primarily due to a shift in the Corporation's strategy to hold some longer-dated production on balance sheet during the first half of 2017.reduced customer activity.
Bank and corporate owned life insurance income was $16 million for 2017, an increase of $2 million (13%) compared to 2016, primarily due to proceeds from policy redemptions.


48



Noninterest Expense
Table 65 Noninterest Expense
 Years Ended December 31,Change From Prior Year
 ($ in Thousands)202020192018$ Change 2020% Change
2020
$ Change
2019
% Change
2019
Personnel$432,151 $487,063 $482,676 $(54,912)(11)%$4,387 %
Technology81,214 82,429 72,674 (1,215)(1)%9,755 13 %
Occupancy64,064 62,399 59,121 1,665 %3,278 %
Business development and advertising18,428 29,600 30,923 (11,172)(38)%(1,323)(4)%
Equipment21,705 23,550 23,243 (1,845)(8)%307 %
Legal and professional21,546 19,901 23,061 1,645 %(3,160)(14)%
Loan and foreclosure costs12,600 8,861 7,410 3,739 42 %1,451 20 %
FDIC assessment20,350 16,250 30,000 4,100 25 %(13,750)(46)%
Other intangible amortization10,192 9,948 8,159 244 %1,789 22 %
Acquisition related costs(a)
2,447 7,320 29,002 (4,873)(67)%(21,682)(75)%
Loss on prepayments of FHLB advances44,650 — — 44,650 N/M— N/M
Other46,688 46,666 55,530 22 — %(8,864)(16)%
Total noninterest expense$776,034 $793,988 $821,799 $(17,954)(2)%$(27,811)(3)%
Average full-time equivalent employees(b)
4,459 4,702 4,699 (243)(5)%— %
 Years Ended December 31,Change From Prior Year
 201720162015
$ Change
2017
% Change
2017
$ Change
2016
% Change
2016
 ($ in Thousands)
Personnel$419,778
$414,837
$404,741
$4,941
1 %$10,096
2 %
Occupancy53,842
56,069
60,896
(2,227)(4)%(4,827)(8)%
Technology63,004
57,300
60,613
5,704
10 %(3,313)(5)%
Equipment21,201
21,489
23,209
(288)(1)%(1,720)(7)%
Business development and advertising28,946
26,351
25,772
2,595
10 %579
2 %
Legal and professional22,509
19,869
17,052
2,640
13 %2,817
17 %
Card issuance and loan costs11,760
13,641
14,102
(1,881)(14)%(461)(3)%
Foreclosure / OREO expense, net4,878
4,844
5,442
34
1 %(598)(11)%
FDIC assessment31,300
34,750
26,000
(3,450)(10)%8,750
34 %
Other intangible amortization1,959
2,093
3,094
(134)(6)%(1,001)(32)%
Other49,956
51,317
57,426
(1,361)(3)%(6,109)(11)%
Total noninterest expense$709,133
$702,560
$698,347
$6,573
1 %$4,213
1 %
Personnel expense to total noninterest expense59%59%58%    
Average full-time equivalent employees4,368
4,426
4,421
    
N/M = Not Meaningful
(a) Includes First Staunton, Huntington branch, and Bank Mutual acquisition related costs only
(b) Average full-time equivalent employees without overtime
Notable Contributions to the Change in 20172020 Noninterest Expense
Personnel expense (which includes salary-related expenses and fringe benefit expenses) was $420costs decreased $55 million, or 11% from 2019, primarily driven by a decrease in funding for 2017, up $5 million (1%) from 2016. This increase was in part due to higherthe management incentive plan expense and $1lower staffing as a result of the sale of ABRC.
During the third quarter of 2020, the Corporation prepaid $950 million of one-time hourly, non-commission bonus payments recorded duringlong-term FHLB advances and incurred a loss of $45 million on the fourth quarter of 2017.prepayment.
Technology expense of $63Business development and advertising decreased $11 million, increased $6 million (10%) compared to 2016. The increase isor 38% from 2019, primarily driven by reductions in travel and entertainment costs and special event sponsorships, largely due to the Corporation's investment in technology solutions to increase efficiency and meet the evolving banking delivery channel demands of our customers.COVID-19 pandemic.
FDIC assessment was $3 million (10%) lower compared to 2016 reflecting decreased criticized and classified assets year over year.
Income Taxes
The Corporation recognized income tax expense of $110$20 million for 20172020, compared to income tax expense of $87$80 million for 2016.2019. The changedecrease in income tax expense was primarily driven by corporate restructuring which allowed for the recognition of built in capital losses and tax basis step-up yielding a tax benefit of $63 million, partially offset by the gain on sale of ABRC. Tax expense was further decreased due to the increasedecrease in the level of pretax income between the years and amounts recorded duebefore tax in 2020 compared to the enactment of the Tax Act.2019. The effective tax rate was 32.3%6.18% for 2017,2020, compared to an effective tax rate of 30.4%19.61% for 2016. Income tax expense is also impacted by ongoing federal and state income tax audits and changes in tax law and rates.
The Tax Act was enacted on December 22, 2017 and requires the Corporation to reflect the changes associated with the law’s provisions in its 2017 fourth quarter. The law is complex and has extensive implications for the Corporation’s federal and state current and deferred taxes and income tax expense. The Corporation has recorded and reported the effects of the law’s impacts in its financial statements for the period ended December 31, 2017. See Note 13 Income Taxes of the notes to consolidated financial statements for more information.2019.
See Note 1 Summary of Significant Accounting Policies of the notes to consolidated financial statements for the Corporation’s income tax accounting policy and section Critical Accounting Policies. Income tax expense recorded inon the consolidated statements of income involves the interpretation and application of certain accounting pronouncements and federal and state tax laws and regulations, and is therefore considered a critical accounting policy. The Corporation is subject to examination by various taxing authorities. Examination by taxing authorities may impact the amount of tax expense and / and/or the reserve for uncertainty in income taxes if their interpretations differ from those of management, based on their judgments about information available to them at the time of their examinations. See Note 13 Income Taxes of the notes to consolidated financial statements for more information.

49
38





Balance Sheet Analysis
At December 31, 2017,2020, total assets were $30.5$33.4 billion, up $1.3$1.0 billion, (5%)or 3%, from December 31, 2016.2019.
Loans of $20.8$24.5 billion at December 31, 20172020 were up $730 million (4%)$1.6 billion, or 7%, from December 31, 2016.2019, driven by a $968 million, or 19%, increase in CRE lending and $768 million in PPP loans, which originated largely during the second quarter of 2020. The Corporation added $370 million in loans from the First Staunton acquisition in the first quarter of 2020. See section Loans and Note 4 Loans for additional information on loans.
At December 31, 2017, investment securities were $6.3 billion, up $373 million (6%) from December 31, 2016.
At December 31, 2017, total deposits of $22.8 billion were up $898 million (4%) from December 31, 2016. See Note 7 Deposits for additional information on deposits.
Short and long-term funding of $4.1 billion at December 31, 2017 increased $220 million (6%) since year-end 2016. See Note 8 Short-Term Funding and Note 9 Long-Term Funding to the notes to the consolidated financial statements for additional information on short-loans and long-term funding.
Loanssee Note 2 Acquisitions and Dispositions for additional information on the acquisition of First Staunton.
Table 7 Loan Composition
 As of December 31,
 20172016201520142013
 Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
Amount
% of
Total
 ($ in Thousands)
Commercial and industrial$6,399,693
31%$6,489,014
32%$6,190,683
33%$5,957,431
34%$4,878,163
31%
Commercial real estate — owner occupied802,209
4%897,724
5%918,212
5%1,007,937
6%1,114,715
7%
Commercial and business lending7,201,902
35%7,386,738
37%7,108,895
38%6,965,368
40%5,992,878
38%
Commercial real estate — investor3,315,254
16%3,574,732
18%3,234,266
17%3,056,485
17%2,939,456
18%
Real estate construction1,451,684
7%1,432,497
7%1,162,145
6%1,008,956
6%896,248
6%
Commercial real estate lending4,766,938
23%5,007,229
25%4,396,411
23%4,065,441
23%3,835,704
24%
Total commercial11,968,840
58%12,393,967
62%11,505,306
61%11,030,809
63%9,828,582
62%
Residential mortgage7,546,534
36%6,332,327
31%5,783,267
31%5,056,891
28%4,577,711
29%
Home equity883,804
4%934,443
5%1,005,802
6%1,051,927
6%1,082,894
6%
Other consumer385,813
2%393,979
2%419,968
2%454,219
3%407,074
3%
Total consumer8,816,151
42%7,660,749
38%7,209,037
39%6,563,037
37%6,067,679
38%
Total loans$20,784,991
100%$20,054,716
100%$18,714,343
100%$17,593,846
100%$15,896,261
100%
Commercial real estate and real estate construction loan detail          
Farmland$1,399
%$1,613
%$7,135
%$9,249
%$8,591
%
Multi-family952,473
29%1,027,541
29%932,360
29%976,956
32%951,348
33%
Non-owner occupied2,361,382
71%2,545,578
71%2,294,771
71%2,070,280
68%1,979,517
67%
Commercial real estate — investor$3,315,254
100%$3,574,732
100%$3,234,266
100%$3,056,485
100%$2,939,456
100%
1-4 family construction$353,902
24%$358,398
25%$309,396
27%$304,992
30%$259,031
29%
All other construction1,097,782
76%1,074,099
75%852,749
73%703,964
70%637,217
71%
Real estate construction$1,451,684
100%$1,432,497
100%$1,162,145
100%$1,008,956
100%$896,248
100%
Commercial and business lending was $7.2 billion and represented 35% of total loans atAt December 31, 2017,2020, total deposits of $26.5 billion were up $2.7 billion, or 11%, from December 31, 2019. During the first quarter of 2020, the Corporation assumed $439 million of deposits from the First Staunton acquisition. In addition, the balance increases were primarily due to customers holding proceeds from government stimulus programs in their deposit accounts. See section Deposits and Customer Funding and Note 8 Deposits of the notes to consolidated financial statements for additional information on deposits and see Note 2 Acquisitions and Dispositions for additional information on the acquisition of First Staunton.
At December 31, 2020, FHLB advances of $1.6 billion decreased $1.5 billion, or 49% from December 31, 2019, primarily driven by the Corporation's prepayment of $950 million in long-term FHLB advances during the third quarter of 2020. In addition, the Corporation saw a decrease of $185$520 million (3%)in short-term FHLB advances from December 31, 2016.2019. See section Other Funding Sources and Note 9 Short and Long-Term Funding of the notes to consolidated financial statements for additional information on FHLB Advances.
Commercial real estate lending totaled $4.8 billion atOn January 1, 2020, the Corporation adopted ASU 2016-13 using the modified retrospective approach which resulted in an increase to the allowance for loan losses of $112 million and an increase to the allowance for unfunded commitments of $19 million for a total increase to the ACLL of $131 million. A corresponding after tax decrease to common equity of $98 million was recorded along with a DTA of $33 million. See Note 1 Summary of Significant Accounting Policies of the notes to consolidated financial statements for additional information on the adoption of ASU 2016-13.
At December 31 2017 and represented 23% of total loans, a decrease of $2402020, preferred equity was $354 million, (5%)up $97 million, or 38% from December 31, 2016. This is consistent with2019. On June 9, 2020, the Corporation issued $100 million, or $97 million net of issuance costs, of 5.625% Non-Cumulative Perpetual Preferred Stock, Series F. See Note 10 Stockholders' Equity of the notes to consolidated financial statements for additional information on the Corporation's plan to moderate commercial real estate growth in anticipation for the pending Bank Mutual transactionpreferred stock.
Consumer loans were $8.8 billion and represented 42% of total loans at December 31, 2017, an increase of $1.2 billion (15%) from December 31, 2016, primarily driven by the Corporation's on balance sheet mortgage retention strategy.
50




Loans
Table 6 Period End Loan Composition
 As of December 31,
 20202019201820172016
 ($ in Thousands)Amount% of
Total
Amount% of
Total
Amount% of
Total
Amount% of
Total
Amount% of
Total
PPP$767,757 %$— — %$— — %$— — %$— — %
Commercial and industrial7,701,422 31 %7,354,594 32 %7,398,044 32 %6,399,693 31 %6,489,014 32 %
Commercial real estate — owner occupied900,912 %911,265 %920,443 %802,209 %897,724 %
Commercial and business lending9,370,091 38 %8,265,858 36 %8,318,487 36 %7,201,902 35 %7,386,738 37 %
Commercial real estate — investor4,342,584 18 %3,794,517 17 %3,751,554 16 %3,315,254 16 %3,574,732 18 %
Real estate construction1,840,417 %1,420,900 %1,335,031 %1,451,684 %1,432,497 %
Commercial real estate lending6,183,001 25 %5,215,417 23 %5,086,585 22 %4,766,938 23 %5,007,229 25 %
Total commercial15,553,091 64 %13,481,275 59 %13,405,072 58 %11,968,840 58 %12,393,967 62 %
Residential mortgage7,878,324 32 %8,136,980 36 %8,277,712 36 %7,546,534 36 %6,332,327 31 %
Home equity707,255 %852,025 %894,473 %883,804 %934,443 %
Other consumer313,054 %351,159 %363,171 %385,813 %393,979 %
Total consumer8,898,632 36 %9,340,164 41 %9,535,357 42 %8,816,151 42 %7,660,749 38 %
Total loans$24,451,724 100 %$22,821,440 100 %$22,940,429 100 %$20,784,991 100 %$20,054,716 100 %
Commercial real estate and real estate construction loan detail
Non-owner occupied$2,969,906 68 %$2,589,838 68 %$2,545,751 68 %$2,361,382 71 %$2,545,578 71 %
Multi-family1,360,305 31 %1,201,835 32 %1,204,552 32 %952,473 29 %1,027,541 29 %
Farmland12,373 — %2,844 — %1,250 — %1,399 — %1,613 — %
Commercial real estate — investor$4,342,584 100 %$3,794,517 100 %$3,751,554 100 %$3,315,254 100 %$3,574,732 100 %
1-4 family construction$270,467 15 %$261,908 18 %$289,558 22 %$353,902 24 %$358,398 25 %
All other construction1,569,950 85 %1,158,992 82 %1,045,474 78 %1,097,782 76 %1,074,099 75 %
Real estate construction$1,840,417 100 %$1,420,900 100 %$1,335,031 100 %$1,451,684 100 %$1,432,497 100 %

The Corporation has long-term guidelines relative to the proportion of Commercial and Business, Commercial Real Estate,CRE, and Consumer loans within the overall loan portfolio, with each targeted to represent 30-40% of the overall loan portfolio. The targeted


long-term guidelines were unchanged during 20172020 and 2016.2019. Furthermore, certain sub-asset classes within the respective portfolios wereare further defined and dollar limitations wereare placed on these sub-portfolios. These guidelines and limits are reviewed quarterly and approved annually by the Enterprise Risk Committee of the Corporation’s Board of Directors. These guidelines and limits are designed to create balance and diversification within the loan portfolios.
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The Corporation's loan distribution and interest rate sensitivity as of December 31, 2020 are summarized in the following table:
Table 7 Loan Distribution and Interest Rate Sensitivity
($ in Thousands)
Within 1 Year(a)
1-5 YearsAfter 5 YearsTotal% of Total
PPP$— $767,757 $— $767,757 %
Commercial and industrial7,177,414 411,583 112,425 7,701,422 31 %
Commercial real estate — owner occupied465,559 265,180 170,174 900,912 %
Commercial real estate — investor3,950,995 300,624 90,964 4,342,584 18 %
Real estate construction1,772,124 56,423 11,870 1,840,417 %
Residential mortgage - adjustable(b)
551,228 1,530,982 1,952,858 4,035,067 17 %
Residential mortgage - fixed33,857 93,079 3,716,321 3,843,256 16 %
Home equity30,647 100,378 576,230 707,255 %
Other consumer41,530 60,224 211,299 313,054 %
Total loans$14,023,353 $3,586,230 $6,842,140 $24,451,724 100 %
Fixed-rate$5,339,212 $1,855,199 $4,283,113 $11,477,524 47 %
Floating or adjustable rate8,684,142 1,731,031 2,559,028 12,974,200 53 %
Total$14,023,353 $3,586,230 $6,842,140 $24,451,724 100 %
(a) Demand loans, past due loans, overdrafts, and credit cards are reported in the “Within 1 Year” category.
(b) Based on contractual loan terms for adjustable rate mortgages; does not factor in early prepayments or amortization.
At December 31, 2020, $18.3 billion, or 75%, of the loans outstanding were floating rate, adjustable rate, re-pricing within one year, or maturing within one year.
Credit Risk
An active credit risk management process is used for commercial loans to ensure that sound and consistent credit decisions are made. Credit risk is controlled by detailed underwriting procedures, comprehensive loan administration, and periodic review of borrowers’ outstanding loans and commitments. Borrower relationships are formally reviewed and graded on an ongoing basis for early identification of potential problems. Further analysis by customer, industry, and geographic location are performed to monitor trends, financial performance, and concentrations. See Note 4 Loans of the notes to consolidated financial statements for additional information on managing overall credit quality.
The loan portfolio is widely diversified by types of borrowers, industry groups, and market areas within ourthe Corporation's branch footprint. Significant loan concentrations are considered to exist when there are amounts loaned to numerous borrowers engaged in similar activities that would cause them to be similarly impacted by economic or other conditions. At December 31, 2017,2020, no significant concentrations existed in the Corporation’s loan portfolio in excess of 10% of total loans.
Commercial and Business Lending:business lending: The commercial and business lending classification primarily includes commercial loans to large corporations, middle market companies, small businesses, and lease financing. At December 31, 2017, the largest industry group within the commercial
Table 8 Largest Commercial and business lending category was manufacturing and wholesale trade which represented 9% of total loans and 25% of the total commercial and business lending portfolio. The next largest industry group within the commercial and business lending category was the power and utilities portfolio, which represented 5% of total loans and represented 14% of the total commercial and business lending portfolio at December 31, 2017. Business Lending Industry Group Exposures
December 31, 2020% of Total Loans% of Total Commercial and Business Lending
Finance and Insurance%18 %
Power and Utilities%17 %
Manufacturing and Wholesale Trade%17 %
Real Estate%12 %
The remaining commercial and business lending portfolio is spread over a diverse range of industries, none of which exceed 5%2% of total loans.
The credit risk related to commercial loans is largely influenced by general economic conditions and the resulting impact on a borrower’s operations or on the value of underlying collateral, if any. Currently, a higher risk segment of the commercial and business lending portfolio is loans to borrowers supporting oil and gas exploration and production, which are further discussed under Oilsection oil and Gas Lendinggas lending below.
Oil and Gas Lending:gas lending: The Corporation provideshas provided reserve based loans to oil and gas exploration and production firms. The oil and gas portfolio is in run-off and no new oil and gas loans have been originated since February 2019. At December 31, 2017,2020, the oil and gas portfolio was comprised of 5629 credits, totaling $600$296 million of outstanding balances.balances, which represents
52



approximately 1% of the Corporation's total loans. The Corporation'sdecrease in balances from prior years is driven by a purposeful reduction in exposure to oil and gas lending team is based in Houston and focuses on serving the funding needs of small and mid-sized companies in the upstream oil and gas business. borrowers.
The oil and gas loans are generally first lien, reserve-based, and borrowing base dependent lines of credit. A small portion of the portfolio is in a second lien position to which the Corporation also holds the first lien position. The portfolio is diversified across all major U.S. geographic basins. The portfoliobasins and is supporteddiversified by both oil and gas collateral,product line with approximately 58% of the collateral56% in oil and 42%44% in gas at December 31, 2017.2020. Borrowing base re-determinations for the portfolio are generally completed at least twice a year and are based on detailed engineering reports and discounted cash flow analysis.
The following table summarizes information about the Corporation's oil and gas loan portfolio.portfolio:
Table 89 Oil and Gas Loan Portfolio
Years Ended December 31,
($ in Millions)20202019201820172016
Pass$196 $408 $678 $483 $426 
Special mention22 — 20 
Potential problem41 43 39 40 75 
Nonaccrual37 23 22 77 147 
Total oil and gas related loans$296 $484 $747 $600 $668 
Annual net charge offs52 44 17 25 59 
Oil and gas related allowance for loan losses51 12 12 27 38 
Oil and gas related ACLL on loans54 13 13 28 40 
Oil and gas ACLL to oil and gas loans18.1 %2.7 %1.8 %4.6 %6.0 %
 Years Ended December 31,
 20172016201520142013
 ($ in Millions)
Pass$483
$426
$522
$725
$491
Special mention
20
86
29

Potential problem40
75
124


Nonaccrual77
147
20


Total oil and gas related loans$600
$668
$752
$754
$491
Annual net charge offs$25
$59
$
$
$
Oil and gas related allowance$27
$38
$42
$17
$7
Oil and gas related allowance ratio4.5%5.7%5.6%2.3%1.4%
During 2016, lower market pricing and increased market volatility ledThe increase in the ACLL attributable to downward credit migration within the portfolio. However, the market stabilized during 2017 leading to improvements across the oil and gas portfolio. At December 31, 2017, nonaccrual oil and gas related loans totaled approximately $77 million, representing 13%credits (included within the commercial and industrial ACLL) at December 31, 2020 was primarily driven by the expected impact of the COVID-19 pandemic within the economic models used in the new expected credit loss methodology.
The adoption impact of ASU 2016-13 for oil and gas loans was included within the commercial and industrial line item of the adoption table in Note 1 Summary of Significant Accounting Policies of the notes to consolidated financial statements. The following table provides a summary of the changes in the ACLL in the Corporation's oil and gas loan portfolio as a decreaseresult of $70 million fromadopting ASU 2016-13.
Table 10 Oil and Gas Impact of Adopting ASU 2016-13
December 31, 2019January 1, 2020
($ in Millions)Allowance for Loan LossesAllowance for Unfunded CommitmentsCECL Day 1 AdjustmentACLL
Oil and Gas$12 $$55 $69 
The following tables provide a summary of the changes in ACLL in the Corporation's oil and gas loan portfolio at December 31, 2016.2020 and a summary of the changes in allowance for loan losses in the Corporation's oil and gas loan portfolio at December 31, 2019:

Table 11 Allowance for Credit Losses on Oil and Gas Loans
($ in Millions)Dec. 31, 2019Cumulative effect of ASU 2016-13 adoption (CECL)Jan. 1, 2020Charge offsRecoveriesNet Charge offsProvision for credit lossesDec. 31, 2020ACLL / Loans
Allowance for loan losses$12 $53 $66 $(55)$$(52)$37 $51 
Allowance for unfunded commitments— — — — 
Allowance for credit losses on loans$13 $55 $69 $(55)$$(52)$37 $54 18.1 %
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Table 12 Allowance for Loan Losses on Oil and Gas Loans
($ in Millions)Dec. 31, 2018Charge offsRecoveriesNet Charge offsProvision for loan lossesDec. 31, 2019
Allowance for loan losses$12 $(50)$$(44)$45 $12 
Commercial Real Estatereal estate - Investor:investor: Commercial real estate-investorCRE-investor is comprised of loans secured by various non-owner occupied or investor income producing property types. At December 31, 2017, the largest property type exposures within the commercial real estate-investor portfolio were loans secured by multi-family properties which represented 5% of total loans and 29% of the total commercial real estate-investor portfolio and loans secured by retail properties which represented of 4% total loans and 28%of the total commercial real estate-investor portfolio.
Table 13 Largest Commercial Real Estate Investor Property Type Exposures
December 31, 2020% of Total Loans% of Total Commercial Real Estate - Investor
Multi-Family%31 %
Office%23 %
Retail%20 %
Industrial%17 %
The remaining commercial real estate-investorCRE-investor portfolio wasis spread over various other property types, none of which exceeded 4%exceed 2% of total loans. Of the exposure in the Corporation's commercial real estate retailer portfolio, our largest tenant exposure is less than 5%, spread over six loans, to a national investment grade grocer.
Credit risk is managed in a similar manner to commercial and business lending by employing sound underwriting guidelines, lending primarily to borrowers in local markets and businesses, periodically evaluating the underlying collateral, and formally reviewing the borrower’s financial soundness and relationship on an ongoing basis.
Real Estate Construction:estate construction: Real estate construction loans are primarily short-term or interim loans that provide financing for the acquisition or development of commercial income properties, multi-family projects or residential development, both single family and condominium. Real estate construction loans are made to developers and project managers who are generally well known to the Corporation and have prior successful project experience. The credit risk associated with real estate construction loans is generally confined to specific geographic areas but is also influenced by general economic conditions. The Corporation controls the credit risk on these types of loans by making loans in familiar markets to developers, reviewing the merits of individual projects, controlling loan structure, and monitoring project progress and construction advances.
Table 14 Largest Real Estate Construction Property Type Exposures
December 31, 2020% of Total Loans% of Total Real Estate Construction
Multi-Family%37 %
The remaining real estate construction portfolio is spread over various other property types, none of which exceed 2% of total loans.
The Corporation’s current lending standards for commercial real estateCRE and real estate construction lending are determined by property type and specifically address many criteria, including: maximum loan amounts, maximum loan-to-value (“LTV”),LTV, requirements for pre-leasing and / or pre-sales,presales, minimum borrower equity, and maximum loan-to-cost. Currently, the maximum standard for LTV is 80%, with lower limits established for certain higher risk types, such as raw land whichthat has a 50% LTV maximum. The Corporation’s LTV guidelines are more conservative thanin compliance with regulatory supervisory limits. In most cases, for real estate construction loans, the loan amounts include interest reserves, which are built into the loans and sized to fund loan payments through construction and lease up and / and/or sell out.
Table 9 Commercial Loan Distribution and Interest Rate Sensitivity
December 31, 2017
Within
1 Year
(a)
1-5 YearsAfter
5 Years
Total% of Total
 ($ in Thousands)
Commercial and industrial$5,762,150
$436,013
$201,530
$6,399,693
53%
Commercial real estate — investor2,569,346
684,888
61,020
3,315,254
28%
Commercial real estate — owner occupied386,161
285,742
130,306
802,209
7%
Real estate construction1,344,754
76,803
30,127
1,451,684
12%
Total$10,062,411
$1,483,446
$422,983
$11,968,840
100%
Fixed rate$4,308,458
$712,182
$317,574
$5,338,214
45%
Floating or adjustable rate5,753,953
771,264
105,409
6,630,626
55%
Total$10,062,411
$1,483,446
$422,983
$11,968,840
100%
Percent by maturity distribution84%12%4%100% 
(a)Demand loans, past due loans, and overdrafts are reported in the “Within 1 Year” category.
The total commercial loans that were floating or adjustable rate was $6.6 billion (55%) at December 31, 2017. Including the $4.3 billion of fixed rate loans due within one year, 91% of the commercial loan portfolio noted above matures, re-prices or resets within one year.
Residential Mortgage:mortgages: Residential mortgage loans are primarily first lien home mortgages with a maximum loan to collateralloan-to-collateral value without credit enhancement (e.g., private mortgage insurance) of 80%. At December 31, 2017, the residential mortgage portfolio was comprised of $2.6 billion of fixed-rate residential real estate mortgages and $4.9 billion of variable-rate residential real estate mortgages, compared to $1.8 billion of fixed-rate mortgages and $4.5 billion variable-rate mortgages at December 31, 2016. The residential mortgage portfolio is focused primarily in ourthe Corporation's three-state branch footprint, with approximately 88% of the outstanding loan balances in ourthe Corporation's branch footprint at December 31, 2017.2020. The majority of the on balance sheet residential mortgage portfolio consists of LIBOR or constant maturity treasury based, hybrid, adjustable rate mortgage loans with initial fixed ratefixed-rate terms of 3, 5, 7, or 10 years.





Based The rates on these mortgages adjust based upon outstanding balances at December 31, 2017, the following table presentsmovement in the next contractual repricing yearunderlying index which is then added to a margin and rounded to the nearest 0.125%. That result is then subjected to any periodic caps to produce the borrower's interest rate for the Corporation'scoming term.
In 2014, the Financial Stability Oversight Council and Financial Stability Board raised concerns about the reliability and robustness of LIBOR and called for the development of alternative interest rate benchmarks. The ARRC, through authority from the Federal Reserve, have selected the SOFR as the alternative rate and developed a paced transition plan which addresses the risk that LIBOR may not exist beyond the end of 2021. There are still many components of this plan which have not been
54



fully decided or implemented in the industry. As a result, the Corporation is reaching out to certain borrowers offering an opportunity to refinance or modify their loans to avoid uncertainty around the LIBOR transition. Performing borrowers can modify or refinance to a fixed interest rate or an adjustable rate mortgage portfolio.
Table 10 Adjustable Rate Mortgage Repricing (a)
 $ in Thousands% to Total
2018$579,436
12%
2019439,737
9%
2020617,670
13%
2021726,683
15%
2022786,376
16%
Thereafter1,768,596
36%
Total adjustable rate mortgates$4,918,498
100%
(a)
Based on contractual loan terms for 3/1, 5/1, 7/1, and 10/1 adjustable rate mortgages; does not factor in early prepayments or amortization

tied to the one-year treasury adjusted to a constant maturity of one-year with an appropriate margin. This provides the Bank and borrower with greater certainty around the loan structure.
The Corporation generally retains certain fixed-rate residential real estate mortgages in its loan portfolio, including retail and private banking jumbo mortgages and CRA-related mortgages. As part of management's historical practice of originating and servicing residential mortgage loans, generally the Corporation's 30 year, agency conforming, fixed-rate residential real estate mortgage loans have been sold in the secondary market with the servicing rights retained. Subject to management's analysis of the current interest rate environment, among other market factors, the Corporation may choose to retain 30 year mortgage loan production on its balance sheet. See section Loans for additional information on loans.
The Corporation’s underwriting and risk-based pricing guidelines for residential mortgage loans include minimum borrower FICO score and maximum LTV of the property securing the loan. Residential mortgage products generally are underwritten using Federal Home Loan Mortgage Corporation (“FHLMC”)FHLMC and Federal National Mortgage Association (“FNMA”)FNMA secondary marketing guidelines.
Home Equity:equity: Home equity consists of both home equity lines of credit and closed-end home equity loans. Approximately 25% are first lien positions. Home equity loans and lines in a junior position at December 31, 2017 included approximately 50% for which the Corporation also owned or serviced the related first lien loan and approximately 50% where the Corporation did not service the related first lien loan.
The Corporation’s credit risk monitoring guidelines for home equity is based on an ongoing review of loan delinquency status, as well as a quarterly review of FICO score deterioration and property devaluation. The Corporation does not routinely obtain appraisals on performing loans to update LTV ratios after origination; however, the Corporation monitors the local housing markets by reviewing the various home price indices and incorporates the impact of the changing market conditions in its ongoing credit monitoring process. For junior lien home equity loans, the Corporation is unable to track the performance of the first lien loan if it does not own or service the first lien loan. However, the Corporation obtains a refreshed FICO score on a quarterly basis and monitors this as part of its assessment of the home equity portfolio.
The Corporation’s underwriting and risk-based pricing guidelines for home equity lines and loans consist of a combination of both borrower FICO score and the original cumulative LTV against the property securing the loan. Currently, our policy setsDuring the second quarter of 2020, in the volatile economic environment, the Corporation reduced its exposure by reducing its maximum acceptable LTV aton home equity lines of credit from 90% andto 80%, among other changes, while maintaining the minimum acceptable FICO score at 670. The Corporation's current home equity line of credit offering is priced based on floating rate indices and generally allows 10 years of interest-only payments followed by a 20-year amortization of the outstanding balance. During the third quarter of 2020, based upon an analysis of market conditions and uncertainty around the timing and scope of the anticipated economic recovery, the Corporation temporarily suspended new applications for home equity lines of credit. The Corporation has significantly curtailed its offerings of fixed-rate, closed endclosed-end home equity loans. The loans in the Corporation's portfolio generally have an original term of 20 years with principal and interest payments required.
Based upon outstanding balances at December 31, 2017, the following table presents the periods when home equity lines of credit revolving periods are scheduled to end.
Table 11 Home Equity Line of Credit - Revolving Period End Dates
 $ in Thousands% to Total
Less than 5 years$60,589
7%
5 to 10 years210,263
26%
Over 10 years541,370
67%
Total home equity revolving lines of credit$812,222
100%
See section Loans for additional information on loans.
Other Consumer:consumer: Other consumer consists of student loans, as well as short-term and other personal installment loans, and credit cards. The Corporation had $183$118 million and $214$136 million of student loans at December 31, 2017,2020 and December 31, 2016,


2019, respectively, the majority of which are government guaranteed. As a result of the COVID-19 pandemic and the passage of the CARES Act, government guaranteed student loans had been placed on an administrative forbearance through September 30, 2020. Subsequently, on August 8, 2020, President Trump directed the Secretary of Education to continue to suspend loan payments, stop collections, and waive interest on U.S. Department of Education held federal student loans through December 31, 2020. On December 4, 2020, the relief measures were extended through January 31, 2021, and on January 20, 2021, President Biden extended the federal student loan relief through September 30, 2021. Credit risk for non-government guaranteed student loans, short-term and personal installment loans, and credit cards is influenced by general economic conditions, the characteristics of individual borrowers, and the nature of the loan collateral. Risks of loss are generally on smaller average balances per loan spread over many borrowers. Once charged off, there is usually less opportunity for recovery of these smaller consumer loans. Credit risk is primarily controlled by reviewing the creditworthiness of the borrowers, monitoring payment histories, and taking appropriate collateral and guarantee positions. The student loan portfolio is in run-off and no new student loans are being originated.
55



COVID-19 Update:
Beginning on April 3, 2020, the Corporation began originating SBA loans under the PPP, which are included in commercial and business lending loans, to help businesses keep their workforce employed and cover other working capital needs during the COVID-19 pandemic. All complete eligible applications for the PPP have been processed in the order in which they have been received. The Corporation began submitting PPP forgiveness applications to the SBA on behalf of our customers on September 14, 2020. Forgiveness payments from the SBA began to be received early in the fourth quarter of 2020. The Corporation received approximately $248 million of forgiveness payments in 2020, with nearly all of the remaining loans expected to be forgiven in 2021. On December 27, 2020, the Economic Aid Act was signed into law, which included another round of PPP funding. The Corporation began originating the new round of PPP loans in January 2021. As of February 5, 2021, the Corporation has funded $133 million of PPP loans in this most recent round.
The following table summarizes the balance segmentation of the PPP loans as of December 31, 2020:
Table 15 Paycheck Protection Program Loan Segmentation
($ in Thousands)Originated LoansOriginated BalanceOutstanding BalanceImpacted Jobs
>=$2,000,00099 $335,534 $294,316 26,688 
< $2,000,000 And > $350,000485 386,062 228,812 37,266 
<=$350,0007,495 343,895 244,628 50,412 
Total8,079 $1,065,491 $767,757 114,366 
The following table summarizes loan forbearances outstanding in response to the COVID-19 pandemic as of each quarterly period during 2020, as a result of the loan forbearance program:
Table 16 COVID-19 Loan Forbearances
($ in Thousands)December 31, 2020September 30, 2020June 30, 2020March 31, 2020
Commercial and business lending$12,377 $61,535 $187,708 $345 
Commercial real estate18,368 248,842675,382595
Total consumer47,835 375,794724,921428
Total$78,579 $686,171 $1,588,011 $1,368 


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Nonperforming Assets
Management is committed to a proactive nonaccrual and problem loan identification philosophy. This philosophy is implemented through the ongoing monitoring and review of all pools of risk in the loan portfolio to ensure that problem loans are identified quickly and the risk of loss is minimized. The following tableTable 17 provides detailed information regarding nonperforming assets.NPAs, which include nonaccrual loans, OREO, and other NPAs:
Table 17 Nonperforming Assets
 As of December 31,
 ($ in Thousands)20202019201820172016
Nonperforming assets
Commercial and industrial$61,859 $46,312 $41,021 $112,786 $183,371 
Commercial real estate — owner occupied1,058 67 3,957 22,740 9,544 
Commercial and business lending62,917 46,380 44,978 135,526 192,915 
Commercial real estate — investor78,220 4,409 1,952 4,729 18,051 
Real estate construction353 493 979 974 844 
Commercial real estate lending78,573 4,902 2,931 5,703 18,895 
Total commercial141,490 51,282 47,909 141,229 211,810 
Residential mortgage59,337 57,844 67,574 53,632 50,236 
Home equity9,888 9,104 12,339 13,514 13,001 
Other consumer140 152 79 171 256 
Total consumer69,364 67,099 79,992 67,317 63,493 
Total nonaccrual loans210,854 118,380 127,901 208,546 275,303 
Commercial real estate owned2,185 3,530 4,047 6,735 7,176 
Residential real estate owned1,194 5,696 2,963 5,873 3,098 
Bank properties real estate owned10,889 11,874 4,974 — — 
OREO14,269 21,101 11,984 12,608 10,274 
Other nonperforming assets— 6,004 — 7,418 7,418 
Total nonperforming assets$225,123 $145,485 $139,885 $228,572 $292,995 
Accruing loans past due 90 days or more
Commercial$175 $342 $311 $418 $236 
Consumer1,423 1,917 1,853 1,449 1,377 
Total accruing loans past due 90 days or more$1,598 $2,259 $2,165 $1,867 $1,613 
Restructured loans (accruing)(a)
Commercial$41,119 $18,944 $28,668 $48,735 $53,022 
Consumer10,973 7,097 24,595 25,883 26,835 
Total restructured loans (accruing)$52,092 $26,041 $53,263 $74,618 $79,857 
Nonaccrual restructured loans (included in nonaccrual loans)$20,190 $22,494 $26,292 $23,486 $29,385 
Ratios at year end
Nonaccrual loans to total loans0.86 %0.52 %0.56 %1.00 %1.37 %
NPAs to total loans plus OREO0.92 %0.64 %0.61 %1.10 %1.46 %
NPAs to total assets0.67 %0.45 %0.42 %0.75 %1.01 %
Allowance for credit losses on loans to nonaccrual loans204.63 %188.61 %205.13 %139.19 %110.33 %
Table 12 Nonperforming Assets(a) Does not include any restructured loans related to the COVID-19 pandemic in accordance with Section 4013 of the CARES Act.
57



 As of December 31,
 20172016201520142013
 ($ in Thousands)
Nonperforming assets by type 
Commercial and industrial$112,786
$183,371
$93,575
$51,464
$37,788
Commercial real estate — owner occupied22,740
9,544
8,049
25,825
29,664
Commercial and business lending135,526
192,915
101,624
77,289
67,452
Commercial real estate — investor4,729
18,051
8,643
22,685
37,596
Real estate construction974
844
940
5,399
6,467
Commercial real estate lending5,703
18,895
9,583
28,084
44,063
Total commercial141,229
211,810
111,207
105,373
111,515
Residential mortgage53,632
50,236
51,482
54,976
53,767
Home equity13,514
13,001
15,244
16,451
19,032
Other consumer171
256
325
613
1,114
Total consumer67,317
63,493
67,051
72,040
73,913
Total nonaccrual loans (“NALs”)208,546
275,303
178,258
177,413
185,428
Commercial real estate owned6,735
7,176
7,942
11,699
8,359
Residential real estate owned5,873
3,098
4,768
4,111
5,217
Bank properties real estate owned

1,859
922
4,542
OREO12,608
10,274
14,569
16,732
18,118
Other nonperforming assets7,418
7,418



Total nonperforming assets (“NPAs”)$228,572
$292,995
$192,827
$194,145
$203,546
Accruing loans past due 90 days or more     
Commercial$418
$236
$249
$254
$1,199
Consumer1,449
1,377
1,399
1,369
1,151
Total accruing loans past due 90 days or more$1,867
$1,613
$1,648
$1,623
$2,350
Restructured loans (accruing)     
Commercial$48,735
$53,022
$59,595
$68,200
$94,265
Consumer25,883
26,835
27,768
30,016
29,720
Total restructured loans (accruing)$74,618
$79,857
$87,363
$98,216
$123,985
Nonaccrual restructured loans (included in nonaccrual loans)$23,486
$29,385
$37,684
$57,656
$59,585
Ratios at year end     
Nonaccrual loans to total loans1.00%1.37%0.95%1.01%1.17%
NPAs to total loans plus OREO1.10%1.46%1.03%1.10%1.28%
NPAs to total assets0.75%1.01%0.70%0.72%0.84%
Allowance for loan losses to nonaccrual loans127%101%154%150%145%


Table 1217 Nonperforming Assets (continued)
 Years Ended December 31,
($ in Thousands)20202019201820172016
Accruing loans 30-89 days past due
Commercial and industrial$6,119 $821 $525 $271 $1,413 
Commercial real estate — owner occupied373 1,369 2,699 48 1,384 
Commercial and business lending6,492 2,190 3,224 319 2,797 
Commercial real estate — investor12,793 1,812 3,767 374 931 
Real estate construction991 97 330 251 369 
Commercial real estate lending13,784 1,909 4,097 625 1,300 
Total commercial20,276 4,099 7,321 944 4,097 
Residential mortgage10,385 9,274 9,706 9,552 8,142 
Home equity4,802 5,647 6,049 6,825 5,849 
Other consumer1,599 2,083 2,269 2,007 3,189 
Total consumer16,786 17,005 18,024 18,384 17,180 
Total accruing loans 30-89 days past due$37,062 $21,104 $25,345 $19,328 $21,277 
Potential problem loans
PPP(a)
$18,002 $— $— $— $— 
Commercial and industrial121,487 110,308 116,578 113,778 227,196 
Commercial real estate — owner occupied26,179 19,889 55,964 41,997 64,524 
Commercial and business lending165,668 130,197 172,542 155,775 291,720 
Commercial real estate — investor91,396 29,449 67,481 19,291 51,228 
Real estate construction19,046 — 3,834 — 2,465 
Commercial real estate lending110,442 29,449 71,315 19,291 53,693 
Total commercial276,111 159,646 243,856 175,066 345,413 
Residential mortgage3,749 1,451 5,975 1,616 5,615 
Home equity2,068 — 103 195 114 
Total consumer5,817 1,451 6,078 1,811 5,729 
Total potential problem loans$281,928 $161,097 $249,935 $176,877 $351,142 
 Years Ended December 31,
 20172016201520142013
 ($ in Thousands)
Accruing loans 30-89 days past due by type  
Commercial and industrial$271
$1,413
$1,011
$14,747
$6,826
Commercial real estate — owner occupied48
1,384
7,142
10,628
3,106
Commercial and business lending319
2,797
8,153
25,375
9,932
Commercial real estate — investor374
931
291
1,208
23,215
Real estate construction251
369
296
984
1,954
Commercial real estate lending625
1,300
587
2,192
25,169
Total commercial944
4,097
8,740
27,567
35,101
Residential mortgage9,552
8,142
4,930
4,846
7,228
Home equity6,825
5,849
7,919
8,783
9,570
Other consumer2,007
3,189
1,870
1,932
1,150
Total consumer18,384
17,180
14,719
15,561
17,948
Total accruing loans 30-89 days past due$19,328
$21,277
$23,459
$43,128
$53,049
Potential problem loans by type     
Commercial and industrial$113,778
$227,196
$233,130
$111,231
$115,453
Commercial real estate — owner occupied41,997
64,524
35,706
48,695
56,789
Commercial and business lending155,775
291,720
268,836
159,926
172,242
Commercial real estate — investor19,291
51,228
25,944
24,043
52,429
Real estate construction
2,465
3,919
1,776
5,263
Commercial real estate lending19,291
53,693
29,863
25,819
57,692
Total commercial175,066
345,413
298,699
185,745
229,934
Residential mortgage1,616
5,615
2,796
3,781
3,312
Home equity195
114
222
880
2,113
Other consumer


2
50
Total consumer1,811
5,729
3,018
4,663
5,475
Total potential problem loans$176,877
$351,142
$301,717
$190,408
$235,409
(a) The Corporation's policy is to assign risk ratings at the borrower level. PPP loans are 100% guaranteed by the SBA and therefore the Corporation considers these loans to have a risk profile similar to pass rated loans.
Nonaccrual Loans:loans: Nonaccrual loans are considered to be one indicator of potential future loan losses. The ratio of nonaccrual loans to total loans at December 31, 2017 was 1.00%, as compared to 1.37% at December 31, 2016. See management’s accounting policy for nonaccrual loans in Note 1 Summary of Significant Accounting Policies and Note 4 Loans of the notes to consolidated financial statements for additional nonaccrual loan disclosures. See also sections Credit Risk and Allowance for Credit Losses on Loans.
Accruing Loans Past Dueloans past due 90 Daysdays or More:more: Loans past due 90 days or more but still accruing interest are classified as such where the underlying loans are both well secured (the collateral value is sufficient to cover principal and accrued interest) and are in the process of collection. Accruing loans 90 days or more past due at December 31, 2017 were relatively unchanged from December 31, 2016.
Restructured Loans:loans: Loans are considered restructured loans if concessions have been granted to borrowers that are experiencing financial difficulty. See also Note 4 Loans of the notes to consolidated financial statements for additional restructured loans disclosures.
Potential Problem Loans:problem loans: The level of potential problem loans is another predominant factor in determining the relative level of risk in the loan portfolio and in determining the appropriate level of the allowance for loancredit losses. Potential problem loans are generally defined by management to include loans rated as substandard by management but that are not considered impaired (i.e.,collectively evaluated (not nonaccrual loans andor accruing troubled debt restructurings)TDRs); however, there are circumstances present to create doubt as to the ability of the borrower to comply with present repayment terms. The decision of management to include performing loans in potential problem loans does not necessarily mean that the Corporation expects losses to occur, but that management recognizes a higher degree of risk associated with these loans.
OREO:Management actively seeks to ensure OREO properties held are monitored to minimize the Corporation's risk of loss.


Other Nonperforming Assets: Other nonperforming assets at December 31, 2017 were unchanged OREO properties decreased $7 million, or 32%, from December 31, 2016. The asset represents2019, primarily driven by decreases in residential OREO.

58



Other nonperforming assets: During the Bank’sthird quarter of 2019, the Bank accepted a partial settlement of a debt by receiving units of ownership interest in a profit participation agreement in an entity created to own certain oil and gas assets obtained as a result oflimited liability company, and during 2020, the bankruptcy and liquidation of borrower in partial satisfaction of their loan.Corporation wrote the value for the ownership interest down to zero.
Foregone Loan Interest: The following table shows, for those loans accounted for on a nonaccrual basis and restructured loans for the years ended as indicated, the approximate gross interest that would have been recorded if the loans had been current in accordance with their original terms and the amount of interest income that was included in interest income for the period.period:
Table 1318 Foregone Loan Interest
Years Ended December 31,
Years Ended December 31,
201720162015
($ in Thousands)
($ in Thousands)($ in Thousands)20202019201820172016
Interest income in accordance with original terms$16,205
$16,811
$11,745
Interest income in accordance with original terms$11,262 $12,032 $10,606 $16,205 $16,811 
Interest income recognized(9,339)(10,228)(8,716)Interest income recognized(6,891)(5,015)(5,500)(9,339)(10,228)
Reduction in interest income$6,866
$6,583
$3,029
Reduction in interest income$4,371 $7,016 $5,106 $6,866 $6,583 

Allowance for Credit Losses on Loans
Credit risks within the loan portfolio are inherently different for each loan type. Credit risk is controlled and monitored through the use of lending standards, a thorough review of potential borrowers, and ongoing review of loan payment performance. Active asset quality administration, including early problem loan identification and timely resolution of problems, aids in the management of credit risk and the minimization of loan losses. Credit risk management for each loan type is discussed briefly in the section entitled Credit Risk.
The allowance for credit losses is comprised See Note 4 Loans of the allowancenotes to consolidated financial statements for loan losses and the allowance for unfunded commitments. The level of the allowance for loan losses represents management’s estimate of an amount appropriate to provide for probable credit losses in the loan portfolio at the balance sheet date. The allowance for unfunded commitments is maintained at a level believed by management to be sufficient to absorb estimated probable losses related to unfunded credit facilities (including unfunded loan commitments and letters of credit) and is included in accrued expenses and other liabilitiesadditional disclosures on the consolidated balance sheets.ACLL.
The Corporation’s allowance for loan losses methodology considers an estimate of the historical loss emergence period (which is the period of time between the event that triggers a loss and the confirmation and / or charge off of that loss), probability of default, and loss given default for each loan portfolio segment. To assess the appropriateness of the allowance for loan losses, an allocation methodology is applied byACLL, the Corporation which focuses on the evaluation of many factors, including but not limited to: evaluation of facts and issues related to specific loans, management’s ongoing review and grading of the loan portfolio, credit report refreshes, consideration of historical loan loss and delinquency experience on each portfolio category, trends in past due and nonaccrual loans, the level of potential problem loans, the risk characteristics of the various classifications of loans,loan segments, changes in the size and character of the loan portfolio, concentrations of loans to specific borrowers or industries, existing economic conditions and economic forecasts, the fair value of underlying collateral, funding assumptions on lines, and other qualitative and quantitative factors which could affect potential credit losses. The Corporation utilized the Moody's baseline forecast for December 2020 in the allowance model. The forecast is applied over a 2 year reasonable and supportable period with straight-line reversion to historical losses over the second year of the period. Assessing these factors involves significant judgment. Because each of the criteria used is subject to change, the allowance for loan lossesACLL is not necessarily indicative of the trend of future loancredit losses on loans in any particular category.segment. Therefore, management considers the allowance for loan lossesACLL a critical accounting policy, (seesee section Critical Accounting Policies).Policies for additional information on the ACLL. See section Nonperforming Assets for a detailed discussion on asset quality. See also management’s allowance for loan losses accounting policy in Note 1 Summary of Significant Accounting Policies and see Note 4 Loans of the notes to consolidated financial statements for additional allowance for loan lossesACLL disclosures. Table 76 provides information on loan growth and period end loan composition, Tables 14Table 17 provides additional information regarding NPAs, and 16Table 19 and Table 20 provide additional information regarding activity in the allowance for loan losses, and Table 12 provides additional information regarding nonperforming assets.ACLL.
The methodologyloan segmentation used forin calculating the allocation of the allowance for loan lossesACLL at December 31, 2017, 2016,2020 and 2015December 31, 2019 was generally comparable, wherebycomparable. The methodology to calculate the Corporation segregated its loss factors (used for both criticized and non-criticized loans) into a component primarily based on historical loss rates and a component primarily based on other qualitative factors that are probable to affect loan collectability. The allocation methodologyACLL consists of the following components: First, a valuation allowance estimate is established for specifically identified commercial and consumer loans determined by the Corporation to be impaired,individually evaluated, using discounted cash flows, estimated fair value of underlying collateral, and / and/or other data available. Second, management allocates the allowance for loan losses with loss factors,Loans are segmented for criticized loan pools by loan type as well as for non-criticized loan pools by loan type, primarily based on historical loss rates after considering loan type, historical loss and delinquency experience, credit quality, and industry statistics.classifications. Loans that have been criticized are considered to have a higher risk of default than non-criticized loans, as circumstances were present to support the lower loan grade, warranting higher loss factors. The loss factors applied in the methodology are periodically re-evaluated and adjusted to reflect changes in historical loss levels or other risks. Lastly,Additionally, management allocates allowance for loan lossesACLL to absorb unrecognized losses that may not be provided for by the other components due to


other qualitative factors evaluated by management, such as limitations within the credit risk grading process, known current economic or business conditions that may not yet show in trends, industry or other concentrations with current issues that impose higher inherent risks than are reflected in the loss factors, and other relevant considerations. The total allowance is available to absorb losses from any segment of the loan portfolio. The allocation of the Corporation’s allowance for loan losses for the last five yearsACLL is shown in Table 16.21.
During the second quarter of 2016, in conjunction with the annual stress testing processes and continual review of the allowance for loan losses methodology, the Corporation further segmented its commercial and industrial loan portfolio into more refined risk categories. Specifically, the Corporation isolated certain mortgage warehouse lines structured as repurchase facilities as we own the underlying mortgage loan; thus, the inherent risk is lower in these transactions. As a result, the loss factors for these mortgage warehouse lines were updated to align more closely with those of similar portfolio mortgage loans, resulting in a $6 million reduction to the allowance for credit losses during the second quarter of 2016.
59





Table 1419 Allowance for Credit Losses on Loans
Years Ended December 31,
($ in Thousands)20202019201820172016
Allowance for loan losses
Balance at beginning of period$201,371 $238,023 $265,880 $278,335 $274,264 
Cumulative effect of ASU 2016-13 adoption (CECL)112,457 N/AN/AN/AN/A
Balance at beginning of period, adjusted313,828 238,023 265,880 278,335 274,264 
Provision for loan losses164,457 18,500 2,500 27,000 69,000 
Provision for loan losses recorded at acquisition2,543 N/AN/AN/AN/A
Gross up of allowance for PCD loans at acquisition3,504 N/AN/AN/AN/A
Loans charged off
Commercial and industrial(80,320)(63,315)(30,837)(44,533)(71,016)
Commercial real estate — owner occupied(419)(222)(1,363)(344)(512)
Commercial and business lending(80,739)(63,537)(32,200)(44,877)(71,528)
Commercial real estate — investor(22,920)— (7,914)(991)(1,504)
Real estate construction(19)(60)(298)(604)(558)
Commercial real estate lending(22,938)(60)(8,212)(1,595)(2,062)
Total commercial(103,677)(63,597)(40,412)(46,472)(73,590)
Residential mortgage(1,867)(3,322)(1,627)(2,611)(4,332)
Home equity(1,719)(1,846)(3,236)(2,724)(4,686)
Other consumer(4,790)(5,548)(5,261)(4,439)(3,831)
Total consumer(8,376)(10,716)(10,124)(9,774)(12,849)
Total loans charged off(112,053)(74,313)(50,536)(56,246)(86,439)
Recoveries of loans previously charged off
Commercial and industrial7,004 11,875 13,714 11,465 14,543 
Commercial real estate — owner occupied147 2,795 639 173 74 
Commercial and business lending7,151 14,670 14,353 11,638 14,617 
Commercial real estate — investor643 31 668 242 1,624 
Real estate construction49 302 446 74 203 
Commercial real estate lending692 333 1,114 316 1,827 
Total commercial7,844 15,003 15,467 11,954 16,444 
Residential mortgage500��692 1,271 927 755 
Home equity1,978 2,599 2,628 3,194 3,491 
Other consumer1,101 868 812 716 820 
Total consumer3,579 4,158 4,712 4,837 5,066 
Total recoveries11,422 19,161 20,179 16,791 21,510 
Net (charge offs) recoveries(100,631)(55,152)(30,358)(39,455)(64,929)
Balance at end of period$383,702 $201,371 $238,023 $265,880 $278,335 
Allowance for unfunded commitments
Balance at beginning of period$21,907 $24,336 $24,400 $25,400 $24,400 
Cumulative effect of ASU 2016-13 adoption (CECL)18,690 N/AN/AN/AN/A
Balance at beginning of period, adjusted40,597 24,336 24,400 25,400 24,400 
Provision for unfunded commitments7,000 (2,500)(2,500)(1,000)1,000 
Amount recorded at acquisition179 70 2,436 — — 
Balance at end of period$47,776 $21,907 $24,336 $24,400 $25,400 
Allowance for credit losses on loans$431,478 $223,278 $262,359 $290,280 $303,735 
Provision for credit losses on loans$174,000 $16,000 $— $26,000 $70,000 

60

 Years Ended December 31,
 20172016201520142013
 ($ in Thousands)
Allowance for loan losses     
Balance at beginning of period$278,335
$274,264
$266,302
$268,315
$297,409
Provision for loan losses27,000
69,000
38,000
13,000
10,000
Loans charged off     
Commercial and industrial(44,533)(71,016)(27,687)(14,672)(35,352)
Commercial real estate — owner occupied(344)(512)(2,645)(3,476)(6,474)
Commercial and business lending(44,877)(71,528)(30,332)(18,148)(41,826)
Commercial real estate — investor(991)(1,504)(4,645)(4,529)(9,846)
Real estate construction(604)(558)(750)(1,958)(3,375)
Commercial real estate lending(1,595)(2,062)(5,395)(6,487)(13,221)
Total commercial(46,472)(73,590)(35,727)(24,635)(55,047)
Residential mortgage(2,611)(4,332)(5,636)(5,639)(13,755)
Home equity(2,724)(4,686)(7,048)(10,946)(17,870)
Other consumer(4,439)(3,831)(3,869)(2,876)(1,389)
Total consumer(9,774)(12,849)(16,553)(19,461)(33,014)
Total loans charged off(56,246)(86,439)(52,280)(44,096)(88,061)
Recoveries of loans previously charged off     
Commercial and industrial11,465
14,543
9,821
11,397
29,083
Commercial real estate — owner occupied173
74
921
1,806
339
Commercial and business lending11,638
14,617
10,742
13,203
29,422
Commercial real estate — investor242
1,624
4,157
9,996
6,961
Real estate construction74
203
2,268
816
5,511
Commercial real estate lending316
1,827
6,425
10,812
12,472
Total commercial11,954
16,444
17,167
24,015
41,894
Residential mortgage927
755
1,077
1,252
1,332
Home equity3,194
3,491
3,233
3,200
4,108
Other consumer716
820
765
616
1,633
Total consumer4,837
5,066
5,075
5,068
7,073
Total recoveries16,791
21,510
22,242
29,083
48,967
Net charge offs(39,455)(64,929)(30,038)(15,013)(39,094)
Balance at end of period$265,880
$278,335
$274,264
$266,302
$268,315
Allowance for unfunded commitments     
Balance at beginning of period$25,400
$24,400
$24,900
$21,900
$21,800
Provision for unfunded commitments(1,000)1,000
(500)3,000
100
Balance at end of period$24,400
$25,400
$24,400
$24,900
$21,900
Allowance for credit losses (a)
$290,280
$303,735
$298,664
$291,202
$290,215
Provision for credit losses (b)
$26,000
$70,000
$37,500
$16,000
$10,100




Table 1419 Allowance for Credit Losses on Loans (continued)
 Years Ended December 31,
 20172016201520142013
 ($ in Thousands)
Net loan (charge offs) recoveries     
Commercial and industrial$(33,068)$(56,473)$(17,866)$(3,275)$(6,269)
Commercial real estate — owner occupied(171)(438)(1,724)(1,670)(6,135)
Commercial and business lending(33,239)(56,911)(19,590)(4,945)(12,404)
Commercial real estate — investor(749)120
(488)5,467
(2,885)
Real estate construction(530)(355)1,518
(1,142)2,136
Commercial real estate lending(1,279)(235)1,030
4,325
(749)
Total commercial(34,518)(57,146)(18,560)(620)(13,153)
Residential mortgage(1,684)(3,577)(4,559)(4,387)(12,423)
Home equity470
(1,195)(3,815)(7,746)(13,762)
Other consumer(3,723)(3,011)(3,104)(2,260)244
Total consumer(4,937)(7,783)(11,478)(14,393)(25,941)
Total net charge offs$(39,455)$(64,929)$(30,038)$(15,013)$(39,094)
Ratios     
Allowance for loan losses to total loans1.28%1.39%1.47%1.51%1.69%
Allowance for loan losses to net charge offs6.7x
4.3x
9.1x
17.7x
6.9x
(a)Includes the allowance for loan losses and the allowance for unfunded commitments.
(b)Includes the provision for loan losses and the provision for unfunded commitments.

Years Ended December 31,
($ in Thousands)20202019201820172016
Net loan (charge offs) recoveries
Commercial and industrial$(73,316)$(51,441)$(17,123)$(33,068)$(56,473)
Commercial real estate — owner occupied(272)2,573 (724)(171)(438)
Commercial and business lending(73,588)(48,868)(17,848)(33,239)(56,911)
Commercial real estate — investor(22,277)31 (7,246)(749)120 
Real estate construction31 243 149 (530)(355)
Commercial real estate lending(22,246)274 (7,098)(1,279)(235)
Total commercial(95,834)(48,594)(24,946)(34,518)(57,146)
Residential mortgage(1,367)(2,630)(355)(1,684)(3,577)
Home equity259 753 (608)470 (1,195)
Other consumer(3,689)(4,681)(4,448)(3,723)(3,011)
Total consumer(4,797)(6,558)(5,412)(4,937)(7,783)
Total net (charge offs) recoveries$(100,631)$(55,152)$(30,358)$(39,455)$(64,929)
Ratios
Allowance for credit losses on loans to total loans1.76 %0.98 %1.14 %1.40 %1.51 %
Allowance for credit losses on loans to net charge offs4.3x4.0x8.6x7.4x4.7x
Table 1520 Net (Charge Offs) Recoveries(a)
Years Ended December 31,
(In Basis Points)20202019201820172016
Net loan (charge offs) recoveries
Commercial and industrial(86)(68)(25)(52)(87)
Commercial real estate — owner occupied(3)28 (9)(2)(5)
Commercial and business lending(78)(58)(23)(46)(77)
Commercial real estate — investor(54)— (18)(2)— 
Real estate construction— (3)(3)
Commercial real estate lending(38)(13)(3)— 
Total commercial(63)(36)(19)(28)(47)
Residential mortgage(2)(3)— (2)(6)
Home equity(6)(12)
Other consumer(112)(132)(119)(99)(74)
Total consumer(5)(7)(6)(6)(10)
Total net (charge offs) recoveries(41)(24)(13)(19)(33)
 Years Ended December 31,
(In Basis Points)20172016201520142013
  
Net loan (charge offs) recoveries     
Commercial and industrial(52)(87)(29)(6)(13)
Commercial real estate — owner occupied(2)(5)(18)(16)(53)
Commercial and business lending(46)(77)(28)(8)(21)
Commercial real estate — investor(2) N/M
(2)18
(10)
Real estate construction(3)(3)14
(12)27
Commercial real estate lending(3) N/M
2
11
(2)
Total commercial(28)(47)(16)(1)(14)
Residential mortgage(2)(6)(8)(9)(27)
Home equity5
(12)(37)(73)(122)
Other consumer(99)(74)(72)(53)6
Total consumer(6)(10)(16)(23)(42)
Total net charge offs(19)(33)(16)(9)(25)
(a)(a) Ratio of net charge offs to average loans by loan type.
N/M = Not Meaningful

At December 31, 2017, the allowance for credit losses was $290 million, compared to $304 million at December 31, 2016. At December 31, 2017, the allowance for loan losses to total loans was 1.28% and covered 127% of nonaccrual loans, compared to 1.39% and 101%, respectively, at December 31, 2016. Management believes the level of allowance for loan losses to be appropriate at December 31, 2017 and December 31, 2016.
Key contributors to the decrease in the allowance for credit losses and the related provision for credit losses during December 31, 2017 were as follows.
At December 31, 2017, net charge offs to average loans by loan type
61



The following table illustrates the effect of $39 million decreased $25 million from the comparable period inDay 1 adoption of ASU 2016-13 as well as the net ACLL build during the year ended December 31, 2016. See Tables 14, 15 and 162020:
Table 21 Allowance for additional information regardingCredit Losses on Loans by Loan Portfolio
 ($ in Thousands)December 31,
2019
CECL Day 1 AdjustmentACLL Beginning BalanceNet ACLL BuildDecember 31,
2020
ACLL / Loans
PPP$— $— $— $531 $531 0.07 %
Commercial and industrial103,409 48,921 152,330 12,774 165,105 2.14 %
Commercial real estate - owner occupied10,411 (1,851)8,560 2,979 11,539 1.28 %
Commercial and business lending113,820 47,070 160,890 16,285 177,175 1.89 %
Commercial real estate - investor41,044 2,287 43,331 50,741 94,071 2.17 %
Real estate construction32,447 25,814 58,261 19,819 78,079 4.24 %
Commercial real estate lending73,490 28,101 101,591 70,560 172,151 2.78 %
Total commercial187,311 75,171 262,482 86,845 349,326 2.25 %
Residential mortgage16,960 33,215 50,175 (7,179)42,997 0.55 %
Home equity11,964 14,240 26,204 (4,237)21,967 3.11 %
Other consumer7,044 8,520 15,564 1,623 17,187 5.49 %
Total consumer35,968 55,975 91,943 (9,792)82,151 0.92 %
Total allowance for credit losses on loans$223,278 $131,147 $354,425 $77,053 $431,478 1.76 %
Notable Contributions to the activityChange in the allowanceAllowance for loan losses.Credit Losses on Loans


Total loans increased $730 million (4%)$1.6 billion, or 7%, from December 31, 2016,2019, primarily driven by a $1.2 billion (15%) increasethe addition of PPP loans in total consumer2020 along with growth in CRE lending. See section Loans for additional information on the changes in the loan portfolio and see section Credit Risk for discussion about credit risk management for each loan type.
Total nonaccrualpotential problem loans decreased $67increased $121 million, or 75%, from December 31, 20162019, primarily due todriven by an increase in potential problem loans across the risk migrationCorporation's commercial portfolio, stemming in part from the effects of oil and gas related credits. See Table 8 for additional information on the oil and gas portfolio.COVID-19 pandemic. See also Note 4 Loans of the notes to consolidated financial statements and section Nonperforming Assets for additional disclosures on the changes in asset quality.
Potential problemFor the year ended December 31, 2020, net charge offs of $101 million included $52 million of oil and gas charge offs and $49 million of net charge offs from all other portfolio categories. See Tables 19, 20, and 21 for additional information regarding the activity in the ACLL. See also oil and gas lending within the Credit Risk section for additional information.
Total nonaccrual loans decreased $174increased $92 million, or 78%, from December 31, 2016,2019, primarily duedriven by an increase in nonaccrual CRE-investor and commercial & industrial loans, stemming in part from the effects of the COVID-19 pandemic. See also Note 4 Loans of the notes to the risk migration on general commercial loans. See Table 12consolidated financial statements and section Nonperforming Assets for additional informationdisclosures on the changes in potential problem loans.asset quality.
The allowance for loan lossesACLL attributable to oil and gas related credits (included within the commercial and industrial allowance for loan losses)ACLL) was $27$54 million at December 31, 2017,2020, compared to $38$13 million at December 31, 2016.2019, with the increase primarily driven by the expected impact of the COVID-19 pandemic within the economic models used in the new expected credit loss methodology. See also oilOil and gas lending within the Credit Risk section for additional information.
The allowance for unfunded commitmentsManagement believes the level of $24 million decreased $1 million fromACLL to be appropriate at December 31, 2016.

Table 16 Allocation of the Allowance for Loan Losses
 As of December 31,
 2017 2016 2015 2014 2013 
 ($ in Thousands)
  
(a) 
 
(a) 
 
(a) 
 
(a) 
 
(a) 
Commercial and industrial$123,068
1.92%$140,126
2.16%$129,959
2.10%$117,635
1.97%$106,108
2.18%
Commercial real estate — owner occupied10,352
1.29%14,034
1.56%18,680
2.03%16,510
1.64%19,476
1.75%
Commercial and business lending133,420
1.85%154,160
2.09%148,639
2.09%134,145
1.93%125,584
2.10%
Commercial real estate — investor41,059
1.24%45,285
1.27%43,018
1.33%46,333
1.52%58,156
1.98%
Real estate construction34,370
2.37%26,932
1.88%25,266
2.17%20,999
2.08%23,418
2.61%
Commercial real estate lending75,429
1.58%72,217
1.44%68,284
1.55%67,332
1.66%81,574
2.13%
Total commercial208,849
1.74%226,377
1.83%216,923
1.89%201,477
1.83%207,158
2.11%
Residential mortgage29,607
0.39%27,046
0.43%28,261
0.49%31,926
0.63%30,809
0.67%
Home equity22,126
2.50%20,364
2.18%23,555
2.34%26,464
2.52%27,932
2.58%
Other consumer5,298
1.37%4,548
1.15%5,525
1.32%6,435
1.42%2,416
0.59%
Total consumer57,031
0.65%51,958
0.68%57,341
0.80%64,825
0.99%61,157
1.01%
Total allowance for loan losses$265,880
1.28%$278,335
1.39%$274,264
1.47%$266,302
1.51%$268,315
1.69%
(a)Allowance for loan losses category as a percentage of total loans by category.

2020.
Consolidated net income and stockholders’ equity could be affected if management’s estimate of the allowance for loan lossesACLL is subsequently materially different, requiring additional or less provision for loancredit losses to be recorded. Management carefully considers numerous detailed and general factors, its assumptions, and the likelihood of materially different conditions that could alter its assumptions. While management uses currently available information to recognize losses on loans, future adjustments to the allowance for loan lossesACLL may be necessary based on newly received appraisals, updated commercial customer financial statements, rapidly deteriorating customer cash flow, and changes in economic conditions that affect our customers. Additionally, larger credit relationships do not inherently create more risk, but can create wider fluctuations in net charge offs and asset quality measures. As an integral part of their examination process,processes, various federal and state regulatory agencies also review the allowance for loan losses.ACLL. These agencies may require additions to the allowance for loan lossesACLL or may require that certain loan balances be charged off or downgraded into criticized loan categories when their credit evaluations differ from those of management, based on their judgments about information available to them at the time of their examination.
examinations.

62



Investment Securities Portfolio
Management of the investment securities portfolio involves the maximization of income while actively monitoring the portfolio's liquidity, market risk, quality of the investment securities, and its role in balance sheet and capital management. The Corporation classifies its investment securities as available for saleAFS, HTM, or held to maturityequity securities on the consolidated balance sheets at the time of purchase.purchase or adoption of a new accounting standard. Securities classified as available for saleAFS may be sold from time to time in order to help manage interest rate risk, liquidity, credit quality, capital levels, or to take advantage of relative value opportunities in the marketplace. Investment securities classified as available for saleAFS and equity are carried at fair value inon the consolidated balance sheets, while investment securities classified as held to maturityHTM are carried at amortized cost inon the consolidated balance sheets. The majority of the Corporation's investment securities are mortgage-related securities issued by the Government National Mortgage Association (“GNMA”) or GSEs such as FNMA and FHLMC.
Table 1722 Investment Securities Portfolio
 At December 31,
($ in Thousands)2020% of Total2019% of Total2018% of Total
Investment securities AFS
Amortized cost
U.S. Treasury securities$26,436 %$— — %$1,000 — %
Agency securities24,985 %— — %— — %
Obligations of state and political subdivisions (municipal securities)425,057 14 %529,908 16 %— — %
Residential mortgage-related securities
FNMA / FHLMC1,448,806 48 %131,158 %296,296 %
GNMA231,364 %982,941 30 %2,169,943 54 %
Private-label— — %— — %1,007 — %
Commercial mortgage-related securities
FNMA / FHLMC19,654 %19,929 %— — %
GNMA511,429 17 %1,314,836 40 %1,273,309 32 %
Asset backed securities
FFELP329,030 11 %270,178 %297,347 %
SBA8,637 — %— — %— — %
Other debt securities3,000 — %3,000 — %3,000 — %
Total amortized cost$3,028,399 100 %$3,251,950 100 %$4,041,902 100 %
Fair value
U.S. Treasury securities$26,531 %$— — %$999 — %
Agency securities25,038 %— — %— — %
Obligations of state and political subdivisions (municipal securities)450,662 15 %546,160 17 %— — %
Residential mortgage-related securities
FNMA / FHLMC1,461,241 47 %132,660 %295,252 %
GNMA235,537 %985,139 30 %2,128,531 54 %
Private-label— — %— — %1,003 — %
Commercial mortgage-related securities
FNMA / FHLMC22,904 %21,728 %— — %
GNMA524,756 17 %1,310,207 40 %1,220,797 31 %
Asset backed securities
FFELP327,189 11 %263,693 %297,360 %
SBA8,584 — %— — %— — %
Other debt securities3,000 — %3,000 — %3,000 — %
Total fair value and carrying value$3,085,441 100 %$3,262,586 100 %$3,946,941 100 %
Net unrealized holding gains (losses)$57,043 $10,636 $(94,961)


63



 At December 31,
 2017% of Total2016% of Total2015% of Total
 ($ in Thousands)
Investment Securities Available for sale      
Amortized Cost      
U.S. Treasury securities$1,003
<1%
$1,000
<1%
$999
<1%
Residential mortgage-related securities      
FNMA / FHLMC457,680
11%625,234
13%1,388,995
28%
GNMA1,944,453
47%2,028,301
43%1,605,956
32%
Private-label1,067
<1%
1,134
<1%
1,722
<1%
GNMA commercial mortgage-related securities1,547,173
38%2,064,508
44%1,982,477
40%
Federal Family Education Loan Program ("FFELP") asset-backed securities144,322
4%



Other securities (debt and equity)4,719
<1%
4,718
<1%
4,718
<1%
Total amortized cost$4,100,417
100%$4,724,895
100%$4,984,867
100%
Fair Value      
U.S. Treasury securities$996
<1%
$1,000
<1%
$997
<1%
Residential mortgage-related securities      
FNMA / FHLMC464,768
11%639,930
14%1,414,626
28%
GNMA1,913,350
47%2,004,475
43%1,590,003
32%
Private-label1,059
<1%
1,121
<1%
1,709
<1%
GNMA commercial mortgage-related securities1,513,277
37%2,028,898
43%1,955,310
39%
FFELP asset-backed securities145,176
4%



Other securities (debt and equity)4,820
<1%
4,802
<1%
4,769
<1%
Total fair value and carrying value$4,043,446
100%$4,680,226
100%$4,967,414
100%
Net unrealized holding gains (losses)$(56,971) $(44,669) $(17,453) 
Investment Securities Held to maturity      
Amortized Cost      
Obligations of state and political subdivisions (municipal securities)$1,281,320
56%$1,145,843
90%$1,043,767
89%
Residential mortgage-related securities      
FNMA / FHLMC40,995
2%37,697
3%41,469
4%
GNMA414,440
18%89,996
7%82,994
7%
GNMA commercial mortgage-related securities546,098
24%



Total amortized cost and carrying value$2,282,853
100%$1,273,536
100%$1,168,230
100%
Fair Value      
Obligations of state and political subdivisions (municipal securities)$1,292,042
56%$1,137,675
90%$1,060,231
90%
Residential mortgage-related securities      
FNMA / FHLMC40,904
2%37,443
3%41,337
3%
GNMA410,740
18%89,556
7%82,874
7%
GNMA commercial mortgage-related securities539,888
24%



Total fair value$2,283,574
100%$1,264,674
100%$1,184,442
100%
Net unrealized holding gains (losses)$721
 $(8,862) $16,212
 
Table 22 Investment Securities Portfolio (continued)


During 2017, the Corporation purchased approximately $144 million of FFELP asset backed securities, which are collateralized with government guaranteed student loans.
At December 31,
($ in Thousands)2020% of Total2019% of Total2018% of Total
Investment securities HTM
Amortized cost
U.S. Treasury securities$999 — %$999 — %$— — %
Obligations of state and political subdivisions (municipal securities)1,441,900 77 %1,418,569 64 %1,790,683 65 %
Residential mortgage-related securities
FNMA / FHLMC54,599 %81,676 %92,788 %
GNMA114,553 %269,523 12 %351,606 13 %
Commercial mortgage-related securities
FNMA/FHLMC11,211 %— — %— — %
GNMA255,742 14 %434,317 20 %505,434 18 %
Total amortized cost and carrying value$1,879,005 100 %$2,205,083 100 %$2,740,511 100 %
Fair value
U.S. Treasury securities$1,024 — %$1,018 — %$— — %
Obligations of state and political subdivisions (municipal securities)1,575,445 78 %1,487,227 65 %1,783,659 66 %
Residential mortgage-related securities
FNMA / FHLMC57,490 %83,420 %91,162 %
GNMA118,813 %270,296 12 %345,035 13 %
Commercial mortgage-related securities
FNMA/FHLMC11,211 %— — %— — %
GNMA264,960 13 %434,503 19 %490,414 18 %
Total fair value$2,028,943 100 %$2,276,465 100 %$2,710,271 100 %
Net unrealized holding gains (losses)$149,938 $71,381 $(30,240)
Equity securities
Equity securities carrying value and fair value$15,106 100 %$15,090 100 %$1,568 100 %
At December 31, 2017,2020, the Corporation’s investment securities portfolio did not contain securities of any single non-government or non-GSE issuer that were payable from and secured by the same source of revenue or taxing authority where the aggregate carrying value of such securities exceeded 5% of stockholders’ equity or approximately $162$205 million.
The Corporation did not recognize any credit-related other-than-temporarywrite-downs to the allowance for credit losses on investments during 2020, or any other than temporary impairment write-downs during 2017, 2016,in 2019 or 2015.2018. See Note 1 Summary of Significant Accounting Policies for management's accounting policy for investment securities and Note 3 Investment Securities of the notes to consolidated financial statements for additional investment securities disclosures.
Available for SaleAFS Securities
ResidentialU.S. Treasury Securities: U.S. Treasury Securities, including Treasury bills, notes, and Commercial Mortgage-Related Securities: Residential mortgage-related securities include predominantly FNMA and FHLMC mortgage-backed securities and collateralized mortgage obligations. The commercial mortgage-related securitiesbonds, are GNMA securities. The fair value of mortgage-related securities is subject to inherent risks based upondebt obligations issued by the future performanceU.S. Department of the underlying collateral (i.e., mortgage loans) for these securities, such as prepayment riskTreasury and interest rate changes. The Corporation regularly assesses valuationare backed by the full faith and credit quality underlying these securities.
Asset Backed Securities: Assets backed securities are comprised of government guaranteed FFELP securities.the U.S. government.
Other Securities (Debt and Equity): Other securities are primarily comprised of debt securities that mature within 3 years and have a rating of A.
Held to Maturity
Municipal Securities: The municipal securities relate to various state and political subdivisions and school districts. The municipal securities portfolio is regularly assessed for credit quality and deterioration.
Residential Mortgage-RelatedAgency Securities: The mortgage-relatedAgency securities in held to maturity were comprised of select CRA mortgage-backed securitiesare debt obligations that are issued by a U.S. GSE or other federally related entity, and select collateralized mortgage obligations.have an implied guarantee from the U.S. government.
Agency Residential and Agency Commercial Mortgage-Related Securities: TheResidential and commercial mortgage-related securities include predominantly GNMA, FNMA, and FHLMC MBS and CMOs. The fair value of these mortgage-related securities is subject to inherent risks, such as prepayment risk and interest rate changes. The Corporation regularly assesses valuation of these securities.
FFELP Asset Backed Securities: FFELP asset backed securities are classifiedcollateralized with government guaranteed student loans.
SBA Asset Backed Securities: SBA asset backed securities are securities whose underlying assets are loans from the SBA. These loans are backed by the U.S. government.
64



Other Debt Securities: Other debt securities are primarily comprised of debt securities that mature within 3 years and have a rating of A.
HTM Securities
Municipal Securities: The municipal securities relate to various state and political subdivisions and school districts. The municipal securities portfolio is regularly assessed for credit quality and deterioration.
Agency Residential and Agency Commercial Mortgage-Related Securities: Residential and commercial mortgage-related securities in held to maturityHTM are comprised of select MBS and CMOs, such as when a component qualifies for CRA purposes.
Equity Securities
Equity Securities with Readily Determinable Fair Values: The Corporation's portfolio of equity securities with readily determinable fair values is primarily comprised of CRA Qualified Investment mutual funds.
Equity Securities without Readily Determinable Fair Values: The Corporation's portfolio of equity securities without readily determinable fair values consists of Visa Class B restricted shares that the Corporation received in 2008 as part of Visa's initial public offering as well as additional Visa Class B restricted shares that were acquired during the acquisition of First Staunton during the first quarter of 2020.
Regulatory Stock (Federal Home Loan Bank "FHLB"(FHLB and Federal Reserve System)
In addition to the available for saleAFS, HTM, and held to maturityequity investment securities noted above, the Corporation is also required to hold certain regulatory stock. The Corporation is required to maintain Federal Reserve Bank stock and FHLB stock as a member banks of both the Federal Reserve System and the FHLB, and in amounts as required by these institutions. See Note 3 Investment Securities of the notes to consolidated financial statements for additional information on the regulatory stock.
65





Table 1823 Investment Securities Portfolio Maturity Distribution(a)
December 31, 2020
($ in Thousands)Amortized CostFair Value
Yield(b)
AFS securities
U. S. Treasury securities
After one but within five years$26,436 $26,531 0.31 %
Total U. S. Treasury securities$26,436 $26,531 0.31 %
Agency securities
After one but within five years$24,985 $25,038 0.45 %
Total federal agency securities$24,985 $25,038 0.45 %
Obligations of state and political subdivisions (municipal securities)
Within one year$6,385 $6,394 3.62 %
After one but within five years29,873 30,543 3.31 %
After five years but within ten years350,687 371,076 3.27 %
After ten years38,113 42,650 4.27 %
Total obligations of state and political subdivisions (municipal securities)$425,057 $450,662 3.37 %
Agency residential mortgage-related securities
Within one year$108,924 $109,509 2.15 %
After one but within five years1,348,883 1,362,462 1.27 %
After five years but within ten years222,363 224,807 1.37 %
Total agency residential mortgage-related securities$1,680,170 $1,696,778 1.34 %
Agency commercial mortgage-related securities
Within one year$88,783 $89,624 2.26 %
After one but within five years422,647 435,132 2.50 %
After five years but within ten years19,654 22,904 4.06 %
Total agency commercial mortgage-related securities$531,083 $547,659 2.52 %
Asset backed securities
Within one year$205 $205 — %
After one but within five years109,409 107,239 0.96 %
After five years but within ten years196,581 196,611 0.99 %
After ten years31,473 31,719 1.11 %
Total asset backed securities$337,667 $335,773 0.99 %
Other debt securities
Within one year$1,000 $1,000 3.53 %
After one but within five years2,000 2,000 2.23 %
Total other debt securities$3,000 $3,000 2.66 %
Total AFS securities$3,028,399 $3,085,441 1.78 %

66



 December 31, 2017
 Amortized CostFair Value
Yield (b)
Available for sale securities($ in Thousands)
U. S. Treasury securities   
After one but within five years$1,003
$996
1.25%
Total U. S. Treasury securities$1,003
$996
1.25%
Residential mortgage-related securities   
Within one year$18,252
$18,341
3.46%
After one but within five years2,217,627
2,196,506
2.40%
After five years but within ten years167,321
164,330
2.27%
Total residential mortgage-related securities$2,403,200
$2,379,177
2.40%
GNMA commercial mortgage-related securities   
Within one year$14,232
$14,223
2.62%
After one but within five years822,266
810,023
2.11%
After five years but within ten years710,675
689,031
2.15%
Total GNMA commercial mortgage-related securities$1,547,173
$1,513,277
2.13%
Asset backed securities   
After five years but within ten years$129,626
$130,371
2.13%
After ten years14,696
14,805
2.27%
Total asset backed securities$144,322
$145,176
2.14%
Other debt and equity securities   
Within one year$1,001
$1,001
1.83%
After one but within five years3,700
3,673
1.92%
Marketable equity securities18
146
%
Total other debt and equity securities$4,719
$4,820
1.90%
Total available for sale securities$4,100,417
$4,043,446
2.29%
    
Held to maturity securities   
Obligations of state and political subdivisions (municipal securities)   
Within one year$44,487
$44,781
5.49%
After one but within five years231,348
229,939
4.82%
After five years but within ten years322,720
324,380
3.76%
After ten years682,765
692,942
4.35%
Total obligations of state and political subdivisions (municipal securities)$1,281,320
$1,292,042
4.32%
Residential mortgage-related securities   
Within one year$57
$58
4.97%
After one but within five years297,388
294,850
2.23%
After five years but within ten years101,826
101,093
2.39%
After ten years56,164
55,643
3.08%
Total residential mortgage-related securities$455,435
$451,644
2.37%
GNMA commercial mortgage-related securities   
After one but within five years$381,391
$374,652
2.10%
After five years but within ten years164,707
165,236
2.09%
Total GNMA commercial mortgage-related securities$546,098
$539,888
2.10%
Total held to maturity securities$2,282,853
$2,283,574
3.40%
(a)Expected maturities will differ from contractual maturities, as borrowers may have the right to call or repay obligations with or without call or prepayment penalties.
(b)Yields on tax-exempt securities are computed on a fully tax-equivalent basis using a tax rate of 35% and have not been adjusted for certain disallowed interest deductions.

Table 23 Investment Securities Portfolio Maturity Distribution (continued) (a)

December 31, 2020
($ in Thousands)Amortized CostFair Value
Yield(b)
HTM securities
U. S. Treasury securities
After one but within five years$999 $1,024 2.56 %
Total U. S. Treasury securities$999 $1,024 2.56 %
Obligations of state and political subdivisions (municipal securities)
Within one year$29,665 $29,938 3.35 %
After one but within five years53,314 55,172 3.34 %
After five years but within ten years187,853 197,850 3.81 %
After ten years1,171,068 1,292,485 3.97 %
Total obligations of state and political subdivisions (municipal securities)$1,441,900 $1,575,445 3.91 %
Agency residential mortgage-related securities
Within one year$26,533 $26,845 2.04 %
After one but within five years122,720 128,427 2.58 %
After five years but within ten years6,794 7,219 3.38 %
After ten years13,105 13,812 3.17 %
Total agency residential mortgage-related securities$169,152 $176,303 2.58 %
Agency commercial mortgage-related securities
Within one year$56,520 $56,973 1.97 %
After one but within five years184,569 192,865 2.21 %
After five years but within ten years14,658 15,127 2.00 %
After ten years11,206 11,206 2.03 %
Total GNMA commercial mortgage-related securities$266,953 $276,171 2.14 %
Total HTM securities$1,879,005 $2,028,943 3.54 %
Equity securities
Equity securities with readily determinable fair values$1,661 $1,661 — %
Equity securities without readily determinable fair values13,444 13,444 — %
Total equity securities$15,106 $15,106 — %
(a) Expected maturities will differ from contractual maturities, as borrowers may have the right to call or repay obligations with or without call or prepayment penalties.
(b) Yields on tax-exempt securities are computed on a fully tax-equivalent basis using a tax rate of 21% and are net of the effects of certain disallowed interest deductions.

Analysis of Deposits and Funding
Deposits and Customer Funding
The following table summarizes the composition of our deposits and customer funding at December 31, 2017, 2016 and 2015.funding:
Table 1924 Period End Deposit and Customer Funding Composition
As of December 31,
($ in Thousands)202020192018
Noninterest-bearing demand$7,661,728 $5,450,709 $5,698,530 
Savings3,650,085 2,735,036 2,012,841 
Interest-bearing demand6,090,869 5,329,717 5,336,952 
Money market7,322,769 7,640,798 9,033,669 
Brokered CDs— 5,964 192,234 
Other time1,757,030 2,616,839 2,623,167 
Total deposits26,482,481 23,779,064 24,897,393 
Customer funding(a)
245,247 103,113 137,364 
Total deposits and customer funding$26,727,727 $23,882,177 $25,034,757 
Network transaction deposits(b)
$1,197,093 $1,336,286 $2,276,296 
Brokered CDs— 5,964 192,234 
Total network and brokered funding1,197,093 1,342,250 2,468,530 
Net deposits and customer funding (total deposits and customer funding, excluding Brokered CDs and network transaction deposits)$25,530,634 $22,539,927 $22,566,227 
 As of December 31,
 201720162015
 ($ in Thousands)
Noninterest-bearing demand$5,478,416
$5,392,208
$5,562,466
Savings1,524,992
1,431,494
1,334,420
Interest-bearing demand4,603,157
4,687,656
3,445,000
Money market8,830,328
8,770,963
9,102,977
Brokered CDs18,609
52,725
42,443
Other time2,330,460
1,553,402
1,520,359
Total deposits22,785,962
21,888,448
21,007,665
Customer funding (a)
250,332
401,885
383,568
Total deposits and customer funding$23,036,294
$22,290,333
$21,391,233
Network transaction deposits (b) 
$2,520,968
$3,895,467
$3,174,911
Brokered CDs18,609
52,725
42,443
Total network and brokered funding2,539,577
3,948,192
3,217,354
Net deposits and customer funding (total deposits and customer funding, excluding Brokered CDs and network transaction deposits)$20,496,717
$18,342,141
$18,173,879
(a) Securities sold under agreement to repurchase and commercial paper.
(a)Securities sold under agreement to repurchase and commercial paper.
(b) Included above in interest-bearing demand and money markets.market.
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Deposits are the Corporation's largest source of funds.
Total deposits increased $898 million (4%)$2.7 billion, or 11%, from December 31, 2016.2019 primarily driven by customers holding proceeds from government stimulus programs in their deposit accounts. In addition, in the first quarter of 2020, the Corporation assumed $439 million of deposits from the acquisition of First Staunton, see Note 2 Acquisitions and Dispositions of the notes to the consolidated financial statements for additional information on the acquisition of First Staunton.
Noninterest-bearing deposits increased $2.2 billion, or 41%, from December 31, 2019 and savings accounts increased $915 million, or 33%, from December 31, 2019. These increases were primarily due to government stimulus program inflows and deposits acquired.
Time deposits (excluding brokered CDs) decreased $860 million, or 33% from December 31, 2019 due to higher priced time deposits rolling off as they mature.
Non-maturity deposit accounts comprised of savings, money market, and demand (both interest and non-interest bearing demand) accounts, accounted for 90%93% of ourthe Corporation's total deposits at December 31, 2017.2020.
Included in the above amounts were $2.5 billion of network deposits, primarily sourced from other financial institutions and intermediaries. Network deposits represented 11% of our deposits at December 31, 2017.
Other time deposits increased $777 million (50%) from December 31, 2016, primarily due to an increase in CDs issued to public entities.
Table 2025 Maturity Distribution-Certificates of Deposit and Other Time Deposits of $100,000 or More
 As of December 31, 2020
($ in Thousands)Certificates
of Deposit
Other
Time Deposits
Total Certificates
of Deposits and Other
Time Deposits
Three months or less$195,854 $124,732 $320,586 
Over three months through six months96,873 31,446 128,318 
Over six months through twelve months101,331 23,492 124,823 
Over twelve months107,875 260 108,134 
Total$501,932 $179,929 $681,861 
 As of December 31, 2017
 
Certificates
of Deposit
Other
Time Deposits
Total Certificates
of Deposits and Other
Time Deposits
 ($ in Thousands)
Three months or less$75,151
$513,629
$588,780
Over three months through six months45,716
293,917
339,633
Over six months through twelve months73,967
137,529
211,496
Over twelve months194,912
47,077
241,989
Total$389,746
$992,152
$1,381,898
Selected period-endperiod end deposit information is detailed in Note 78 Deposits of the notes to consolidated financial statements, including a maturity distribution of all time deposits at December 31, 2017.2020. See Table 2 for additional information on average deposit balances and deposit rates.


Other Funding Sources
Short-Term Funding: Short-term funding is comprised primarily of short-term FHLB advances;federal funds purchased, securities sold under agreements to repurchase; federal funds purchasedrepurchase, and commercial paper. Many short-term funding sources are expected to be reissued and, therefore, do not represent an immediate need for cash. Short-term funding sources at December 31, 2020 were $252 million, a decrease of $213 million from December 31, 2019. The decrease in short-term funding was primarily due to higher deposit levels.
Long-Term Funding: Long-term funding is comprised of senior notes, subordinated notes, and finance leases. Long-term funding at December 31, 2020 was $549 million, relatively unchanged from December 31, 2019.
Paycheck Protection Program Liquidity Facility: In connection with the funding of PPP loans, the Corporation had utilized the PPPLF. These borrowings from the Federal Reserve Bank match the term of the underlying loan, which had been pledged to secure the borrowings, with original terms of two or five years. In the fourth quarter of 2020, the Corporation paid off its obligation to the PPPLF in full.
FHLB Advances: FHLB advances are comprised of short-term FHLB advances (with original contractual maturities of one year or less) and long-term FHLB advances (with original contractual maturities greater than one year). FHLB advances at December 31, 2020 were $1.6 billion, down $1.5 billion from December 31, 2019, primarily due to the prepayment of $950 million of long-term FHLB advances in the third quarter of 2020, along with a $520 million decrease in short-term FHLB advances.
See Note 8 Short-Term9 Short and Long-Term Funding of the notes to consolidated financial statements for additional information on short-term funding.funding, long-term funding, PPPLF, and FHLB advances. See Table 2 for additional information on average funding and rates.

Short-term funding sources at December 31, 2017 were approximately $676 million, a decrease of $416 million from December 31, 2016. The decrease in short-term funding was primarily due to decreases in FHLB advances and securities sold under an agreement to repurchase.
Long-Term Funding: Long-term funding is comprised primarily of long-term FHLB advances, senior notes and subordinated notes. See Note 9 Long-Term Funding of the notes to consolidated financial statements for additional information on long-term funding. See Table 2 for additional information on average funding and rates.
Long-term funding at December 31, 2017, was approximately $3.4 billion, an increase of $636 million from December 31, 2016, primarily due to an increase in long-term FHLB advances.
Liquidity
The objective of liquidity risk management is to ensure that the Corporation has the ability to generate sufficient cash or cash equivalents in a timely and cost effective manner to satisfy the cash flow requirements of depositors and borrowers and to meet
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its other commitments as they become due. The Corporation’s liquidity risk management process is designed to identify, measure, and manage the Corporation’s funding and liquidity risk to meet its daily funding needs in the ordinary course of business, as well as to address expected and unexpected changes in its funding requirements. The Corporation engages in various activities to manage its liquidity risk, including diversifying its funding sources, stress testing, and holding readily-marketable assets which can be used as a source of liquidity, if needed.
The Corporation performs dynamic scenario analysis in accordance with industry best practices. Measures have been established to ensure the Corporation has sufficient high quality short-term liquidity to meet cash flow requirements under stressed scenarios. In addition, the Corporation also reviews static measures such as deposit funding as a percent of total assets and liquid asset levels. Strong capital ratios, credit quality, and core earnings are also essential to maintaining cost effective access to wholesale funding markets. At December 31, 2017,2020, the Corporation was in compliance with its internal liquidity objectives and has sufficient asset based liquidity to meet its obligations even under a stressed scenario.
The Corporation maintains diverse and readily available liquidity sources, shown below.including:
Investment securities, which are an important tool to the Corporation’s liquidity objective and can be pledged or sold to enhance liquidity, if necessary. See Note 3 Investment Securities of the notes to consolidated financial statements for additional information on the Corporation's investment securities portfolio, including pledged investment securities pledged.securities.
The Bank pledgesPledgeable loan collateral, which is eligible loans tocollateral with both the Federal Reserve Bank and the FHLB as collateral to establishunder established lines of credit and borrow from these entities.credit. Based on the amount of collateral pledged, the FHLB established a collateral value from which the Bank may draw advances against the collateral. The collateral is also used to enable the FHLB to issue letters of credit in favor of public fund depositors of the Bank. As of December 31, 2017,2020, the Bank had $2.8$5.7 billion available for future advances. The Federal Reserve Bank also establishes a collateral value of assets to support borrowings from the discount window. As of December 31, 2017,2020, the Bank had $2.1 billion$762 million available for discount window borrowings.
TheA $200 million Parent Company has a $200 million commercial paper program, of which $67$59 million was outstanding at December 31, 2017.2020.
Dividends and service fees from subsidiaries, as well as the proceeds from issuance of capital, are also funding sources for the Parent Company.
TheEquity issuances by the Parent CompanyCompany; the Corporation has filed a shelf registration statement with the SEC under which the Parent Company may, from time to time, offer shares of the Corporation’s common stock in connection with acquisitions of businesses, assets, or securities of other companies.
TheOther issuances by the Parent CompanyCompany; the Corporation also has filed a universal shelf registration statement with the SEC, under which the Parent Company may offer the following securities, either separately or in units: debt securities, preferred stock, depositary shares, common stock, and warrants.


TheBank issuances; the Bank may also issue institutional certificates of deposit,CDs, network transaction deposits, and brokered certificatesCDs.
Global Bank Note Program issuances; the Bank has implemented the program pursuant to which it may from time to time offer up to $2.0 billion aggregate principal amount of deposit.its unsecured senior and subordinated notes. In August 2018, the Bank issued $300 million of senior notes, due August 2021, and callable July 2021.
Credit ratings relate to the Corporation’s ability to issue debt securities and the cost to borrow money, and should not be viewed as an indication of future stock performance or a recommendation to buy, sell, or hold securities. Adverse changes in these factors could result in a negative change in credit ratings and impact not only the ability to raise funds in the capital markets but also the cost of these funds. The credit ratings of the Parent Company and the Bank at December 31, 20172020 are displayed below.below:
Table 2126 Credit Ratings
Moody’s
S&P(a)
Bank short-term depositsP-1
Bank long-termA1BBB+
Corporation short-termP-2
Corporation long-termBaa1BBB
OutlookStableStable
(a)Bank long-term deposits/issuerStandard and Poor'sA1BBB+
Corporation commercial paperP-2— 
Corporation long-term senior debt/issuerBaa1BBB
OutlookNegativeStable

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For the year ended December 31, 2017,2020, net cash provided by operating and financing activities was $458$550 million and $1.0 billion,$371 million, respectively, while investing activities used net cash of $1.4 billion,$794 million, for a net increase in cash, and cash equivalents, and restricted cash of $74$127 million since year-end 2016.2019. During 2017, net2020, total assets increased to $30.5$33.4 billion, (up $1.3up $1.0 billion, or 5%)3%, compared to year-end 2016,2019, primarily due to a $862 million netan increase of $1.6 billion in loans. The increase was primarily driven by PPP loan originations, growth in CRE loans, and loans acquired as a result of the First Staunton acquisition. On the funding side, deposits increased $898$2.7 billion, mainly driven by customers holding proceeds from government stimulus programs in their deposit accounts, while funding, including short-term, long-term, and FHLB advances, was down $1.8 billion. The decrease in funding was primarily driven by the prepayment of $950 million whileof long-term FHLB advances and the paydown of $520 million of short-term funding decreased $416 million and long-term funding increased $635 million.FHLB advances.
For the year ended December 31, 2016,2019, net cash provided by operating and financinginvesting activities was $641$574 million and $1.2$1.6 billion, respectively, while investingfinancing activities used net cash of $1.7$2.5 billion, for a net increasedecrease in cash, and cash equivalents, and restricted cash of $169$288 million since year-end 2015.2018. During 2016, net2019, total assets increaseddecreased to $29.1$32.4 billion, (up $1.4down $1.2 billion, or 5%)4%, compared to year-end 2015,2018, primarily due to a $1.7net decreases of $1.2 billion net increase in loans.investment securities. On the funding side, deposits increased $881decreased $1.1 billion while funding, including short-term, long-term, and FHLB advances, was down $332 million. On June 14, 2019, the Corporation assumed $725 million whileof deposits from the Huntington branch acquisition. As a result of the acquisition, the Corporation was able to reduce higher cost brokered CDs and network deposits. The decrease in short-term, long-term, and long-term funding increased $258FHLB advances was driven by the Corporation's redemption of $250 million and $85 million, respectively.in senior notes on October 15, 2019.

Quantitative and Qualitative Disclosures about Market Risk
Market risk and interest rate risk are managed centrally. Market risk is the potential for loss arising from adverse changes in the fair value of fixed incomefixed-income securities, equity securities, other earning assets, and derivative financial instruments as a result of changes in interest rates or other factors. Interest rate risk is the potential for reduced net interest income resulting from adverse changes in the level of interest rates. As a financial institution that engages in transactions involving an array of financial products, the Corporation is exposed to both market risk and interest rate risk. In addition to market risk, interest rate risk is measured and managed through a number of methods. The Corporation uses financial modeling simulation techniques that measure the sensitivity of future earnings due to changing rate environments to measure interest rate risk.
Policies established by the Corporation’s Asset / Liability Committee (“ALCO”)ALCO and approved by the Board of Directors are intended to limit these risks. The Board has delegated day-to-day responsibility for managing market and interest rate risk to ALCO. The primary objectives of market risk management is to minimize any adverse effect that changes in market risk factors may have on net interest income and to offset the risk of price changes for certain assets recorded at fair value.
Interest Rate Risk
The primary goal of interest rate risk management is to control exposure to interest rate risk within policy limits approved by the Board of Directors. These limits and guidelines reflect ourthe Corporation's risk appetite for interest rate risk over both short-term and long-term horizons. No interest rate limit breaches occurred during 2017.2020.
The major sources of ourthe Corporation's non-trading interest rate risk are timing differences in the maturity and re-pricing characteristics of assets and liabilities, changes in the shape of the yield curve, and the potential exercise of explicit or embedded options. We measure these risks and their impact by identifying and quantifying exposures through the use of sophisticated simulation and valuation models which as described in additional detail below, are employed by management to understand net interest income ("NII")NII at risk, interest rate sensitive earnings at risk ("EAR"),EAR, and market value of equity ("MVE")MVE at risk. The Corporation’s interest rate risk profile is such that a higher or steeper yield curve adds to income while a flatter yield curve is relatively neutral, and a lower or inverted yield curve generally has a negative impact on earnings. Based on current rate expectations for a flattening yield curve, our earnings at riskThe Corporation's EAR profile is neutralasset sensitive at December 31, 2017. While the modeled outcome of instantaneous and sustained parallel


rate shocks of 100 bps or more indicate asset sensitivity, which would provide increased earnings, we see a low probability of a sustained parallel shift occurring in the near term. 2020.
MVE and EAR are complementary interest rate risk metrics and should be viewed together. Net interest incomeNII and EAR sensitivity capture asset and liability re-pricing mismatches for the first year inclusive of forecast balance sheet changes and are considered shorter term measures, while MVE sensitivity captures mismatches within the period end balance sheets through the financial instruments’ respective maturities and is considered a longer term measure.
A positive NII and EAR sensitivity in a rising rate environment indicates that over the forecast horizon of one year, asset based income will increase more quickly than liability based expense due to the balance sheet composition. A negative MVE sensitivity in a rising rate environment indicates that the value of financial assets will decrease more than the value of financial liabilities.
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One of the primary methods that we use to quantify and manage interest rate risk is simulation analysis, which we use to model NII and rate sensitive noninterest items from the Corporation’s balance sheet and derivative positions under various interest rate scenarios. As the future path of interest rates is not known with certainty, we use simulation analysis to project rate sensitive income under many scenarios including implied forward and deliberately extreme and perhaps unlikely scenarios. The analyses may include rapid and gradual ramping of interest rates, rate shocks, basis risk analysis, and yield curve twists. Specific balance sheet management strategies are also analyzed to determine their impact on NII and EAR.
Key assumptions in the simulation analysis (and in the valuation analysis discussed below) relate to the behavior of interest rates and pricing spreads, the changes in product balances, and the behavior of loan and deposit clients in different rate environments. This analysis incorporates several assumptions, the most material of which relate to the re-pricing characteristics and balance fluctuations of deposits with indeterminate or non-contractual maturities, and prepayment of loans and securities.
The sensitivity analysis included below is measured as a percentage change in NII and EAR due to instantaneousgradual moves in benchmark interest rates from a baseline scenario. Estimated changes set forth below are dependent upon material assumptions such as those previously discussed.scenario over 12 months. We evaluate the sensitivity using: 1) a dynamic forecast incorporating expected growth in the balance sheet, and 2) a static forecast where the current balance sheet is held constant.
While a gradual shift in interest rates was used in this analysis to provide an estimate of exposure under a probable scenario, an instantaneous shift in interest rates would have a much more significant impact.
Table 2227 Estimated % Change in Rate Sensitive Earnings at Risk (EAR)EAR Over 12 Months
Dynamic Forecast
December 31, 2020
Static Forecast
December 31, 2020
Dynamic Forecast
December 31, 2019
Static Forecast
December 31, 2019
Dynamic Forecast
December 31, 2017
Static Forecast
December 31, 2017
Dynamic Forecast
December 31, 2016
Static Forecast
December 31, 2016
Instantaneous Rate Change
Gradual Rate ChangeGradual Rate Change
100 bp increase in interest rates2.5%2.7%1.4%1.5%100 bp increase in interest rates6.2%6.3%4.0%3.7%
200 bp increase in interest rates4.6%4.9%2.7%2.9%200 bp increase in interest rates12.8%12.7%7.4%6.7%
We also perform valuation analysis, which we use for discerning levels of risk present in the balance sheet and derivative positions that might not be taken into account in the NII simulation analysis. Whereas, NII and EAR simulation highlights exposures over a relatively short time horizon, valuation analysis incorporates all cash flows over the estimated remaining life of all balance sheet and derivative positions. The valuation of the balance sheet, at a point in time, is defined as the discounted present value of all asset cash flows and derivative cash flows, minus the discounted present value of all liability cash flows, the net of which is referred to as MVE. The sensitivity of MVE to changes in the level of interest rates is a measure of the longer-term re-pricing risk and options risk embedded in the balance sheet. Similar toUnlike the NII simulation, MVE uses instantaneous changes in rates. However,Additionally, MVE values only the current balance sheet and does not incorporate the growth assumptions that are used in the NII and EAR simulations. As with NII and EAR simulations, assumptions about the timing and variability of balance sheet cash flows are critical in the MVE analysis. Particularly important are the assumptions driving prepayments and the expected changes in balances and pricing of the indeterminate deposit portfolios. At December 31, 2017,2020, the MVE profile indicates a declinean increase in net balance sheet value due to instantaneous upward changes in rates. MVE sensitivity is reported in both upward and downward rate shocks.
Table 2328 Market Value of Equity Sensitivity
December 31, 2020December 31, 2019
Instantaneous Rate Change
100 bp increase in interest rates1.9 %(0.5)%
200 bp increase in interest rates2.8 %(2.2)%
 December 31, 2017December 31, 2016
Instantaneous Rate Change

100 bp increase in interest rates(3.1)%(2.9)%
200 bp increase in interest rates(6.7)%(6.0)%
TheIn the current rate environment, an increase in rates would result in an increase in MVE versus a decrease in MVE sensitivity from December 31, 2016 was primarily attributable to2019. The growth of core deposits along with paying down our term FHLB funding year over year were the durationmain drivers of mortgage-related assets extending. While an instantaneous and severe shift in interest rates was used in this analysis to provide an estimate of exposure


under an extremely adverse scenario, the Corporation believes that a gradual shift in interest rates would have a much more modest impact.change. Since MVE measures the discounted present value of cash flows over the estimated lives of instruments, the change in MVE does not directly correlate to the degree that earnings would be impacted over a shorter time horizon (i.e., the current year). Further, MVE does not take into account factors such as future balance sheet growth, changes in product mix, changes in yield curve relationships, and changingchanges in product spreads that could mitigate the adverse impact of changes in interest rates.
The above NII, EAR, and MVE measures do not include all actions that management may undertake to manage this risk in response to anticipated changes in interest rates.

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Contractual Obligations, Commitments, Off-Balance Sheet Arrangements, and Contingent Liabilities
The following table summarizes significant contractual obligations and other commitments at December 31, 2020, at those amounts contractually due to the recipient, including any unamortized premiums or discounts, hedge basis adjustments, or other similar carrying value adjustments.
Table 2429 Contractual Obligations and Other Commitments(a)
($ in Thousands)Note
Reference
One Year
or Less
One to
Three Years
Three to
Five Years
Over
Five Years
Total
Time deposits8$1,371,671 $314,212 $71,136 $11 $1,757,030 
Short-term funding9252,317 — — — 252,317 
FHLB advances917,723 9,781 1,000,848 604,371 1,632,723 
Other long-term funding9299,631 967 248,867 — 549,465 
Operating leases77,630 10,757 7,888 10,150 36,425 
Commitments to extend credit14 & 165,294,361 3,666,397 1,198,832 186,403 10,345,992 
Total$7,243,333 $4,002,113 $2,527,571 $800,934 $14,573,952 
December 31, 2017
Note
Reference
One Year
or Less
One to
Three Years
Three to
Five Years
Over
Five Years
Total
 ($ in Thousands)
Time deposits7$1,708,582
$496,980
$141,924
$1,583
$2,349,069
Short-term funding8676,282



676,282
Long-term funding91,750,000
499,468
150,000
997,982
3,397,450
Operating leases69,815
18,572
13,881
22,447
64,715
Commitments to extend credit14 & 163,991,155
2,689,902
1,426,230
142,636
8,249,923
Total $8,135,834
$3,704,922
$1,732,035
$1,164,648
$14,737,439
(a) Based on original contractual maturity
Through the normal course of operations, the Corporation has entered into certain contractual obligations and other commitments, including but not limited to those most usually related to funding of operations through deposits or funding, commitments to extend credit, derivative contracts to assist management of interest rate exposure, and to a lesser degree leases for premises and equipment. Table 24 summarizes significant contractual obligations and other commitments at December 31, 2017, and those amounts contractually due to the recipient, including any unamortized premiums or discounts, hedge basis adjustments, or other similar carrying value adjustments. Further discussion of the nature of each obligation is included in the referenced note to the consolidated financial statements.
The Corporation also has obligations under its retirement plans as described in Note 12 Retirement PlanPlans of the notes to consolidated financial statements.
As of December 31, 2017,2020, the net liability for uncertainty in income taxes, including associated interest and penalties, was $3 million. This liability represents an estimate of tax positions that the Corporation has taken in its tax returns which may ultimately not be sustained upon examination by the tax authorities. Since the ultimate amount and timing of any future cash settlements cannot be predicted with reasonable certainty, this estimated liability has been excluded from Table 24.29. See Note 13 Income Taxes of the notes to consolidated financial statements for additional information and disclosure related to uncertainty in income taxes.
The Corporation may have a variety of financial transactions that, under GAAP, are either not recorded on the consolidated balance sheetsheets or are recorded on the consolidated balance sheetsheets in amounts that differ from the full contract or notional amounts.
The Corporation routinely enters into lending-related commitments, including commitments to extend credit, interest rate lock commitments to originate residential mortgage loans held for sale (discussed further below), commercial letters of credit, and standby letters of credit. See Note 16 Commitments, Off-Balance Sheet Arrangements, and Legal Proceedings of the notes to consolidated financial statements for further information on lending-related commitments.
The Corporation’s derivative financial instruments, under which the Corporation is required to either receive cash from or pay cash to counterparties depending on changes in interest rates, foreign currency, and commodity prices applied to notional amounts, are carried at fair value on the consolidated balance sheets. Because neither the derivative assets and liabilities, nor their notional amounts, represent the amounts that may ultimately be paid under these contracts, they are not included in Table 24.29. For further information and discussion of derivative contracts, see Note 1 Summary of Significant Accounting Policies and Note 14 Derivative and Hedging Activities of the notes to consolidated financial statements.
The Corporation sells residential mortgage loans to investors in the normal course of business. Residential mortgage loans sold to others are predominantly conventional residential first lien mortgages originated under our usual underwriting procedures, and are most often sold on a nonrecourse basis primarily to the GSEs. See Note 16 Commitments, Off-Balance Sheet Arrangements, and Legal Proceedings of the notes to consolidated financial statements for additional information on residential mortgage loans sold.


The Corporation has principal investment commitments to provide capital-based financing to private and public companies and also invests in low-income housing, and various tax credit projects. See Note 16 Commitments, Off-Balance Sheet Arrangements, and Legal Proceedings of the notes to consolidated financial statements for additional information on these investments. The Volcker Rule prohibits insured depository institutionsIDIs and their holding companies from engaging in proprietary trading except in
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limited circumstances, and prohibits them from owning equity interests in excess of three percent of Tier 1 Capital in private equity and hedge funds. Complying with the Volcker Rule is not expected to have a material impact on the Corporation. See Part I, Item 1, Business, for additional information on the Volcker Rule.
Capital
Management actively reviews capital strategies for the Corporation and each of its subsidiaries in light of perceived business risks, future growth opportunities, industry standards, and compliance with regulatory requirements. The assessment of overall capital adequacy depends on a variety of factors, including asset quality, liquidity, stability of earnings, changing competitive forces, economic condition in markets served, and strength of management. At December 31, 2017,2020, the capital ratios of the Corporation and its banking subsidiarysubsidiaries were in excess of regulatory minimum requirements. The Corporation’s capital ratios are summarized in the following table.
Table 25.30 Capital Ratios
 As of December 31,
($ in Thousands)202020192018
Risk-based Capital(a)
CET1$2,706,010 $2,480,698 $2,449,721 
Tier 1 capital3,058,809 2,736,776 2,705,939 
Total capital3,632,807 3,208,625 3,216,575 
Total risk-weighted assets25,903,415 24,296,382 23,842,542 
CET1 capital ratio10.45 %10.21 %10.27 %
Tier 1 capital ratio11.81 %11.26 %11.35 %
Total capital ratio14.02 %13.21 %13.49 %
Tier 1 leverage ratio9.37 %8.83 %8.49 %
Selected Equity and Performance Ratios
Total stockholders’ equity / total assets12.24 %12.11 %11.25 %
Dividend payout ratio(b)
38.50 %35.75 %32.29 %
Return on average assets0.90 %0.99 %1.01 %
Noninterest expense / average assets2.26 %2.40 %2.49 %
(a)The Federal Reserve establishes regulatory capital requirements, including well-capitalized standards for the Corporation. The Corporation follows Basel III, subject to certain transition provisions. These regulatory capital measurements are used by management, regulators, investors, and analysts to assess, monitor and compare the quality and composition of the Corporation's capital with the capital of other financial services companies.
(b) Ratio is based upon basic earnings per common share.
See Part II, Item 5, Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities, for information on the shares repurchased during the fourth quarter of 2020, which consisted entirely of repurchases related to tax withholding on equity compensation. There were no open market purchases during the quarter due to the suspension of the share repurchase program on March 13, 2020.
During the second quarter of 2020, the Corporation issued 4.0 million depositary shares each representing a 1/40th interest in a share of 5.625% Non-Cumulative Perpetual Preferred Stock, Series F, for net proceeds of approximately $97 million.
In February 2019, the federal bank regulatory agencies issued a final rule (the "2019 CECL Rule") that revised certain capital regulations to account for changes to credit loss accounting under GAAP. The rule included a transition option that allowed banking organizations to phase in, over a three-year period, the day-one impact of CECL adoption on regulatory capital ratios. In August 2020, the federal bank regulatory agencies issued a final rule that maintains the three-year transition option of the 2019 CECL Rule and also provided an option to delay for two years an estimate of the effect of CECL on regulatory capital, relative to the incurred loss methodology's effect on regulatory capital, followed by a three-year transition period. The Corporation has elected to utilize the CECL Transition Provision granted by the banking regulators. Under these provisions, the Day 1 capital impact relating to the adoption of ASU 2016-13 and 25% of the difference between the period end ACL and the Day 1 ACL will be 100% deferred for 2 years, and then phased in over the next 3 years. At December 31, 2020, the Corporation had a modified CECL transitional amount of $118 million.
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Table 25 Capital Ratios
 As of December 31,
 201720162015
 ($ in Thousands)
Risk-based capital (a)
   
Common equity Tier 1$2,171,508
$2,032,587
$1,897,944
Tier 1 capital2,331,245
2,191,798
2,016,861
Total capital2,848,851
2,706,760
2,515,861
Total risk-weighted assets21,544,463
21,340,951
19,929,963
Common equity Tier 1 capital ratio10.08%9.52%9.52%
Tier 1 capital ratio10.82%10.27%10.12%
Total capital ratio13.22%12.68%12.62%
Tier 1 leverage ratio8.02%7.83%7.60%
Selected equity and performance ratios   
Stockholders’ equity / assets10.62%10.61%10.60%
Dividend payout ratio (b)
34.48%35.43%34.17%
(a)
The Federal Reserve establishes regulatory capital requirements, including well-capitalized standards for the Corporation. The Corporation follows Basel III, subject to certain transition provisions. These regulatory capital measurements are used by management, regulators, investors, and analysts to assess, monitor and compare the quality and composition of our capital with the capital of other financial services companies. See Table 26 for a reconciliation of common equity Tier 1 and average common equity Tier 1.
(b)Ratio is based upon basic earnings per common share.


Table 2631 Non-GAAP Measures
At or for the Year Ended December 31,
($ in Thousands)20202019201820172016
Selected equity and performance ratios(a)(b)
Tangible common equity / tangible assets7.94 %7.71 %7.04 %7.08 %6.91 %
Return on average equity7.78 %8.44 %9.03 %7.23 %6.63 %
Return on average tangible common equity11.99 %13.21 %14.06 %10.86 %10.07 %
Return on average common equity Tier 111.23 %12.59 %13.15 %10.43 %9.86 %
Return on average tangible assets0.93 %1.03 %1.05 %0.81 %0.73 %
Average stockholders' equity / average assets11.51 %11.72 %11.19 %10.77 %10.60 %
Tangible common equity reconciliation(a)
Common equity$3,737,421 $3,665,407 $3,524,171 $3,077,514 $2,931,383 
Goodwill and other intangible assets, net(1,177,554)(1,264,531)(1,244,859)(991,819)(987,328)
Tangible common equity$2,559,867 $2,400,876 $2,279,312 $2,085,695 $1,944,055 
Tangible assets reconciliation(a)
Total assets$33,419,783 $32,386,478 $33,615,122 $30,443,626 $29,139,315 
Goodwill and other intangible assets, net(1,177,554)(1,264,531)(1,244,859)(991,819)(987,328)
Tangible assets$32,242,230 $31,121,947 $32,370,263 $29,451,807 $28,151,987 
Average tangible common equity and average common equity tier 1 reconciliation(a)
Common equity$3,633,259 $3,615,153 $3,505,075 $3,012,704 $2,888,579 
Goodwill and other intangible assets, net(1,227,561)(1,256,668)(1,209,311)(988,073)(988,406)
Tangible common equity2,405,698 2,358,485 2,295,764 2,024,631 1,900,173 
Modified CECL transitional amount115,052 N/AN/AN/AN/A
Accumulated other comprehensive loss (income)2,643 68,946 117,408 53,879 7,526 
Deferred tax assets (liabilities), net43,789 46,980 41,747 30,949 32,692 
Average common equity Tier 1$2,567,182 $2,474,411 $2,454,919 $2,109,459 $1,940,391 
Average tangible assets reconciliation(a)
Total assets$34,265,207 $33,046,604 $33,007,859 $29,467,324 $28,506,112 
Goodwill and other intangible assets, net(1,227,561)(1,256,668)(1,209,311)(988,073)(988,406)
Tangible assets$33,037,646 $31,789,936 $31,798,548 $28,479,252 $27,517,705 
Efficiency ratio reconciliation(c)
Federal Reserve efficiency ratio61.76 %65.38 %66.23 %65.97 %66.95 %
Fully tax-equivalent adjustment(0.77)%(0.85)%(0.71)%(1.28)%(1.29)%
Other intangible amortization(0.80)%(0.82)%(0.66)%(0.18)%(0.20)%
Fully tax-equivalent efficiency ratio60.20 %63.72 %64.87 %64.51 %65.46 %
Acquisition related costs adjustment(d)
(0.19)%(0.60)%(2.42)%— %— %
Provision for unfunded commitments adjustment(0.55)%0.20 %0.20 %0.09 %(0.09)%
Asset gains (losses), net adjustment8.20 %0.14 %— %(0.07)%(0.01)%
Branch sales0.41 %— %— %— %— %
3Q 2020 initiatives(e)
(5.32)%— %— %— %— %
Adjusted efficiency ratio62.76 %63.47 %62.65 %64.53 %65.36 %
 At or for the Year Ended December 31,
 20172016201520142013
 ($ in Thousands)
Selected equity and performance ratios (a) (b)
     
Tangible common equity / tangible assets7.07 %6.91 %6.85 %6.97 %8.11 %
Return on average equity7.23 %6.63 %6.50 %6.63 %6.52 %
Return on average tangible common equity10.86 %10.07 %9.97 %9.91 %9.73 %
Return on average Common equity Tier 110.43 %9.86 %9.88 %9.92 %9.77 %
Return on average assets0.78 %0.70 %0.70 %0.76 %0.81 %
Average stockholders' equity / average assets10.76 %10.60 %10.72 %11.44 %12.41 %
Tangible common equity and common equity Tier 1 reconciliation (a) (b)
     
Common equity$3,077,514
$2,931,383
$2,815,867
$2,740,524
$2,829,428
Goodwill and other intangible assets, net(991,819)(987,328)(985,302)(936,605)(940,352)
Tangible common equity$2,085,695
$1,944,055
$1,830,565
$1,803,919
$1,889,076
Less: Accumulated other comprehensive income / loss62,758
54,679
32,616
4,850
24,244
Less: Deferred tax assets / deferred tax liabilities, net23,055
33,853
34,763
(437)
Common equity Tier 1$2,171,508
$2,032,587
$1,897,944
$1,808,332
$1,913,320
Tangible assets reconciliation (a)
     
Total assets$30,483,594
$29,139,315
$27,711,835
$26,817,423
$24,225,426
Goodwill and other intangible assets, net(991,819)(987,328)(985,302)(936,605)(940,352)
Tangible assets$29,491,775
$28,151,987
$26,726,533
$25,880,818
$23,285,074
Average tangible common equity and average common equity Tier 1 reconciliation (a) (b)
     
Average common equity$3,012,704
$2,888,579
$2,799,150
$2,810,872
$2,829,300
Average goodwill and other intangible assets, net(988,073)(988,406)(982,454)(938,472)(942,472)
Average tangible common equity2,024,631
1,900,173
1,816,696
1,872,400
1,886,828
Less: Accumulated other comprehensive income / loss53,879
7,526
(9,059)(1,651)(2,712)
Less: Deferred tax assets / deferred tax liabilities, net30,949
32,692
25,960
(140)(5,745)
Average common equity Tier 1$2,109,459
$1,940,391
$1,833,597
$1,870,609
$1,878,371
Efficiency ratio reconciliation (c)
     
Federal Reserve efficiency ratio65.97 %66.95 %69.96 %70.28 %71.14 %
Fully tax-equivalent adjustment(1.28)%(1.29)%(1.41)%(1.36)%(1.45)%
Other intangible amortization(0.18)%(0.20)%(0.31)%(0.39)%(0.42)%
Fully tax-equivalent efficiency ratio64.51 %65.46 %68.24 %68.53 %69.27 %
(a) The ratio tangible common equity to tangible assets excludes goodwill and other intangible assets, net. This financial measure has been included as it is considered to be a critical metric with which to analyze and evaluate financial condition and capital strength.
(a)The ratio tangible common equity to tangible assets excludes goodwill and other intangible assets, net, which is a non-GAAP financial measure. This financial measure has been included as it is considered to be a critical metric with which to analyze and evaluate financial condition and capital strength.
(b)The Federal Reserve establishes regulatory capital requirements, including well-capitalized standards for the Corporation. Prior to 2015, the regulatory capital requirements effective for the Corporation followed Basel I. Beginning January 1, 2015, the regulatory capital requirements effective for the Corporation follow Basel III, subject to certain transition provisions. These regulatory capital measurements are used by management, regulators, investors, and analysts to assess, monitor and compare the quality and composition of our capital with the capital of other financial services companies.
(c)The efficiency ratio as defined by the Federal Reserve guidance is noninterest expense (which includes the provision for unfunded commitments) divided by the sum of net interest income plus noninterest income, excluding investment securities gains / losses, net. The fully tax-equivalent efficiency ratio is noninterest expense (which includes the provision for unfunded commitments), excluding other intangible amortization, divided by the sum of fully tax-equivalent net interest income plus noninterest income, excluding investment securities gains / losses, net. Management believes the fully tax-equivalent efficiency ratio, which adjusts net interest income for the tax-favored status of certain loans and investment securities, to be the preferred industry measurement as it enhances the comparability of net interest income arising from taxable and tax-exempt sources.

(b) These capital measurements are used by management, regulators, investors, and analysts to assess, monitor, and compare the quality and composition of our capital with the capital of other financial services companies.
(c) The efficiency ratio as defined by the Federal Reserve guidance is noninterest expense (which includes the provision for unfunded commitments) divided by the sum of net interest income plus noninterest income, excluding investment securities gains / losses, net. The fully tax-equivalent efficiency ratio is noninterest expense (which includes the provision for unfunded commitments), excluding other intangible amortization, divided by the sum of fully tax-equivalent net interest income plus noninterest income, excluding investment securities gains / losses, net. The adjusted efficiency ratio is noninterest expense, which excludes the provision for unfunded commitments, other intangible amortization, acquisition related costs, and third quarter of 2020 initiatives, as described below, divided by the sum of fully tax-equivalent net interest income plus noninterest income, excluding investment securities gains (losses), net, acquisition related costs, asset gains (losses), net, and gain on sale of branches, net. Management believes the adjusted efficiency ratio is a meaningful measure as it enhances the comparability of net interest income arising from taxable and tax-exempt sources and provides a better measure as to how the Corporation is managing its expenses by adjusting for acquisition related costs, provision for unfunded commitments, asset gains (losses), net, branch sales, and third quarter of 2020 initiatives.
(d) Only includes First Staunton, Huntington branch, and Bank Mutual acquisitions.
(e) Third quarter of 2020 initiatives consisted of cost saving efforts that were executed during the third quarter of 2020. These initiatives included a $45 million loss on prepayment of FHLB advances, $10 million in severance, and $6 million in write-downs related to branch sales and lease breakage related to announced branch consolidations.
See Note 10 Stockholders' Equity and Note 19 Regulatory Matters of the notes to consolidated financial statements for additional capital disclosures.

74



Segment Review
As discussed in Note 21 Segment Reporting of the notes to consolidated financial statements, the Corporation’s reportable segments have been determined based upon its internal profitability reporting system, which is organized by strategic business unit. Certain strategic business units have been combined for segment information reporting purposes where the nature of the products and services, the type of customer, and the distribution of those products and services are similar. The three reportable segments are Corporate and Commercial Specialty; Community, Consumer and Business; and Risk Management and Shared Services.
The financial information of the Corporation’s segments was compiled utilizing the accounting policies described in Note 1 Summary of Significant Accounting Policies and Note 21 Segment Reporting of the notes to consolidated financial statements.
Funds Transfer Pricing ("FTP")FTP is an important tool for managing the Corporation’s balance sheet structure and measuring risk-adjusted profitability. By appropriately allocating the cost of funding and contingent liquidity to business units, the FTP process improves product pricing which influences the volume and terms of new business and helps to optimize the risk / reward profile of the balance sheet. This process helps align the Corporation’s funding and contingent liquidity risk with its risk appetite and complements broader liquidity and interest rate risk management programs. FTP methodologies are designed to promote more resilient, sustainable business models and centralize the management of funding and contingent liquidity risks. Through FTP, the Corporation transfers these risks to a central management function that can take advantage of natural off-sets, centralized hedging activities, and a broader view of these risks across business units. The net FTP allocation is reflected as net intersegment interest income (expense) shown in Note 21 Segment Reporting of the notes to consolidated financial statements.
75



Table 32 Selected Segment Financial Data
Year Ended December 31,Change From Prior Year
($ in Thousands)202020192018% Change 2020% Change 2019
Corporate and Commercial Specialty
Total revenue$554,991 $531,876 $556,793 %(4)%
Provision for credit losses59,780 49,341 42,234 21 %17 %
Noninterest expense209,507 233,655 233,202 (10)%— %
Income tax expense (benefit)53,193 47,480 54,732 12 %(13)%
Net income232,512 201,399 226,625 15 %(11)%
Average earning assets14,183,538 12,774,052 12,257,249 11 %%
Average loans14,244,938 12,829,331 12,305,983 11 %%
Average deposits9,423,485 9,710,281 9,531,124 (3)%%
Average allocated capital (Average CET1)(a)
1,428,291 1,283,231 1,242,486 11 %%
Return on average allocated capital (ROCET1)(a)
16.28 %15.69 %18.24 %59 bpN/M
Community, Consumer, and Business
Total revenue$535,237 $618,606 $611,607 (13)%%
Provision for credit losses21,862 18,594 18,500 18 %%
Noninterest expense429,447 467,086 463,187 (8)%%
Income tax expense (benefit)17,625 27,914 27,283 (37)%%
Net income66,303 105,011 102,637 (37)%%
Average earning assets9,460,929 9,226,380 9,285,604 %(1)%
Average loans9,395,680 9,162,911 9,222,584 %(1)%
Average deposits15,026,889 12,957,467 12,197,989 16 %%
Average allocated capital (Average CET1)(a)
533,954 541,992 553,568 (1)%(2)%
Return on average allocated capital (ROCET1)(a)
12.42 %19.38 %18.54 %N/M84 bp
Risk Management and Shared Services
Total revenue(b)
$186,784 $66,017 $66,748 183 %(1)%
Provision for credit losses92,365 (51,935)(60,734)N/M(14)%
Noninterest expense (c)
137,080 93,247 125,410 47 %(26)%
Income tax expense (benefit)(d)
(50,618)4,325 (2,228)N/MN/M
Net income7,957 20,379 4,301 (61)%N/M
Average earning assets7,187,540 7,820,397 8,506,941 (8)%(8)%
Average loans897,030 1,130,555 1,189,730 (21)%(5)%
Average deposits1,557,311 2,067,860 2,342,936 (25)%(12)%
Average allocated capital (Average CET1)(a)
604,937 649,188 658,864 (7)%(1)%
Return on average allocated capital (ROCET1)(a)
1.32 %0.80 %(0.98)%52bpN/M
Consolidated Total
Total revenue$1,277,012 $1,216,498 $1,235,148 %(2)%
Return on average allocated capital (ROCET1)(a)
11.23 %12.59 %13.15 %-136 bp-56 bp
N/M = Not Meaningful
(a) The Federal Reserve establishes capital adequacy requirements for the Corporation, including CET1. For segment reporting purposes, the return on CET 1 ("ROCET1") reflects return on average allocated CET1. The ROCET1 for the Risk Management and Shared Services segment and the Consolidated Total is inclusive of the annualized effect of the preferred stock dividends. Please refer to Table 31 for a reconciliation of non-GAAP financial measures to GAAP financial measures.
(b) For the year ended December 31, 2020, the Corporation recognized a $163 million asset gain related to the sale of ABRC, 2019 includes less than $1 million of Huntington related asset losses, 2018 includes approximately $2 million of Bank Mutual acquisition related asset losses net of asset gains.
(c) For the years ended December 31, 2020, 2019 and 2018, the Risk Management and Shared Services segment included approximately $2 million, $7 million, and $29 million respectively, of acquisition related noninterest expense. The Risk Management and Shared Services segment also incurred a loss of $45 million on the prepayment of FHLB advances during the third quarter of 2020.
(d) The Corporation has recognized $63 million in tax benefits in 2020, primarily driven by corporate restructuring which allowed for the recognition of built in capital losses and tax basis step-up yielding this tax benefit.

76



Segment Review 20172020 Compared to 20162019
The Corporate and Commercial Specialty segment consists of lending and deposit solutions to larger businesses, developers, not-for-profits, municipalities, and financial institutions, and the support to deliver, fund, and manage such banking solutions. The CorporateIn addition, this segment provides a variety of investment, fiduciary, and Commercial Specialty segment had net income of $139 million in 2017, up $21 million comparedretirement planning products and services to $118 million in 2016. individuals and small to mid-sized businesses.
Segment revenue increased $33$23 million to $409$555 million in 20172020, compared to $376$532 million in 2016, primarily due to higher2019, driven by an increase in net intersegment income partially offset by a decrease in net interest incomeincome. In addition, capital markets fees increased from the growth in average loan balances and the2019 as a result of higher interest rate increases. The credit provisionswap fees.
Noninterest expense decreased $8$24 million to $210 million in 2017. 2020, compared to $234 million in 2019, driven by a $14 million decrease in personnel expense, primarily related to a decrease in the funding for the management incentive plan.
Average loan balances were $10.8$14.2 billion for 2017,2020, up $643 million$1.4 billion from an average balance of $10.2$12.8 billion for 2016. Average deposit balances were $6.9 billion for 2017, up $1.0 billion from average deposits of $5.9 billion2019, largely due to growth in 2016. Average allocated capital increased $47 million to $1.1 billion in 2017, reflecting the increase in segment's loan balances.PPP loans and CRE lending loans.
The Community, Consumer, and Business segment consists of lending, and deposit solutions, and historically offered ancillary financial services, primarily insurance and risk consulting, to individuals and small to mid-sized businesses and also provides a variety of investment and fiduciary products and services. The Community, Consumer, and Business segment had net income of $76 million in 2017, up $10 million compared to $66 million in 2016. businesses.
Segment revenue decreased $1$83 million to $628$535 million in 2017. 2020, largely driven by the current interest rate environment, along with a decrease of $44 million in insurance commissions and fees due to sale of ABRC.
Noninterest expense decreased $11$38 million to $491$429 million in 2017,2020, primarily due to decreaseddriven by a $26 million decrease in personnel expenses relating to the restructuringexpense. This was largely driven by a reduction in FTEs as a result of the Corporation's commercialsale of ABRC and business lending areasa decrease in 2016. Average loan balances were $9.5 billionthe funding for 2017, up $145 million from an average balance of $9.3 billion for 2016. the management incentive plan.
Average deposit balances were $11.7$15.0 billion in 2017,2020, up $260 million$2.1 billion from average deposits of $11.5$13.0 billion in 2016. Average allocated capital decreased $43 million to $586 million2019, primarily driven by customers holding proceeds from government stimulus programs in 2017.
The Risk Management and Shared Services segment had net income of $15 million in 2017, down $1 million compared to $16 million in 2016. Net interest income decreased$5 million, primarily due to recent changes in the rate environment, as well as an adjustment of FTP rate assumptions that increased the interest income allocated to the lines of business with an offsetting decrease in the interest income allocated to the Risk Management and Shared Services segment. Noninterest income decreased$13 million, primarily due to a $9 million gain on the sales of FNMA and FHLMC securities in the twelve months ended December 31, 2016. The credit provision was $37 million in 2017, improved $32 million from 2016 due to improvement in credit quality. Average earning asset balances were $6.7 billion for 2017, up $184 million from an average balance of $6.5 billion in 2016. Average deposits were $3.3 billion in 2017, down $376 million from 2016. Average allocated capital increased $165 million to $405 million for 2017.
Segment Review 2016 Compared to 2015
The Corporate and Commercial Specialty segment consists of lending andtheir deposit solutions to larger businesses, developers, not-for-profits, municipalities, and financial institutions, and the support to deliver, fund and manage such banking solutions. The Corporate and Commercial Specialty segment had net income of $118 million in 2016, up $4 million compared to $114 million in 2015. Segment revenue increased $20 million to $376 million in 2016 compared to $357 million in 2015, primarily due to higher net interest income from the growth in average loan balances and the interest rate increase at the end of 2015. The credit provision increased $8 million in 2016 due to loan growth and a decrease in loan credit quality in the oil and gas portfolio. Average loan balances were $10.2 billion for 2016, up $795 million from an average balance of $9.4 billion for 2015. Average allocated capital increased $93 million to $1.1 billion in 2016, reflecting the increase in segment's loan balances.


The Community, Consumer, and Business segment consists of lending and deposit solutions to individuals and small to mid-sized businesses and also provides a variety of investment and fiduciary products and services. The Community, Consumer, and Business segment had net income of $66 million in 2016, up $3 million compared to $63 million in 2015. Segment revenue increased $14 million to $628 million in 2016, primarily due to a $7 million increase in insurance commissions, a $6 million increase in mortgage banking income, partially offset by a $2 million decrease in trust service fees. Noninterest expense increased $10 million to $502 million in 2016, primarily due to increased severance relating to the restructuring of the Corporation's commercial and business lending areas. Average loan balances were $9.3 billion for 2016, up $498 million from an average balance of $8.8 billion for 2015. Average deposit balances were $11.5 billion in 2016, up $553 million from average deposits of $10.9 billion in 2015. Average allocated capital decreased $11 million to $630 million in 2016.accounts.
The Risk Management and Shared Services segment had net income of $16includes key shared Corporate functions, Parent Company activity, intersegment eliminations, and residual revenues and expense.

Segment revenue increased $121 million to $187 million in 2016, up $42020, primarily driven by a $163 million gain from the sale of ABRC.
Provision for credit losses increased $144 million to $92 million in 2020, as a result of the expected impact of the COVID-19 pandemic within the economic models used in the new expected credit loss methodology.
Noninterest expense increased $44 million in 2020 compared to $12 million in 2015. Net interest income increased $11 million2019, primarily due to an increasea $45 million FHLB prepayment fee.
Income tax expense decreased $55 million in 2020 compared to 2019, primarily driven by corporate restructuring which allowed for the recognition of built in capital losses and tax basis step-up yielding a tax benefit of $63 million, partially offset by the gain on sale of ABRC.
Average earning assets decreased $633 million in 2020 compared to 2019, driven by lower investment securities balances and runoff in the volume of funding provided to the Corporateoil and Commercial Specialty segment (asgas loan growth exceeded deposit growth within this segment), as well as a higher interest rate charged on this funding due to the interest rate increase at the end of 2015. Noninterest income increased $10 million primarily due to an increase in proceeds from bank and corporate owned life insurance policy redemptions of $5 million and an increase in net gains on the sale of assets of $4 million. The credit provision improved $25 million. Average earning asset balances were $6.5 billion for 2016, up $162 million from an average balance of $6.4 billion in 2015, primarily due to increases in commercial and business lending and investment securities. portfolio.
Average deposits were $3.6$1.6 billion in 2016, up $5022020, down $511 million from 2015. Average allocated capital increased $24 million to $240 million for 2016.2019, primarily driven by a decrease in higher cost network and time deposit accounts.

77



Table 2733 Selected Quarterly Financial Data
The following is selected financial data summarizing the results of operations for each quarter in the years ended December 31, 20172020 and 2016.2019:
 2020 Quarters Ended
 (In Thousands, except per common share data)December 31September 30June 30March 31
Net interest income$187,993 $182,150 $189,872 $202,942 
Provision for credit losses16,997 43,009 61,000 53,001 
Income (loss) before income taxes83,860 (12,900)199,955 56,056 
Net income available to common equity61,795 40,007 144,573 42,037 
Basic earnings per common share$0.40 $0.26 $0.94 $0.27 
Diluted earnings per common share$0.40 $0.26 $0.94 $0.27 
 2019 Quarters Ended
 (In Thousands, except per common share data)December 31September 30June 30March 31
Net interest income$200,142 $206,365 $213,619 $215,547 
Provision for credit losses— 2,000 8,000 6,000 
Income before income taxes89,467 104,286 103,678 109,078 
Net income available to common equity68,303 79,539 80,860 82,885 
Basic earnings per common share$0.43 $0.50 $0.49 $0.50 
Diluted earnings per common share$0.43 $0.49 $0.49 $0.50 

 2017 Quarter Ended
 December 31September 30June 30March 31
 (In Thousands, Except Per Common Share Data)
Net interest income$187,005
$190,122
$183,819
$180,274
Provision for credit losses
5,000
12,000
9,000
Income before income taxes89,850
93,590
77,913
77,414
Net income available to common equity47,671
62,662
55,644
53,940
Basic earnings per common share$0.31
$0.41
$0.36
$0.36
Diluted earnings per common share$0.31
$0.41
$0.36
$0.35
 2016 Quarter Ended
 December 31September 30June 30March 31
 (In Thousands, Except Per Common Share Data)
Net interest income$180,035
$178,534
$176,717
$171,987
Provision for credit losses15,000
21,000
14,000
20,000
Income before income taxes78,409
77,454
70,525
61,208
Net income available to common equity52,485
51,628
46,922
40,336
Basic earnings per common share$0.35
$0.34
$0.31
$0.27
Diluted earnings per common share$0.34
$0.34
$0.31
$0.27
2016 Compared to 2015
Net income available to common equity for 2016 was $191 million, or diluted earnings per common share of $1.26. In comparison, net income available to common equity for 2015 was $181 million, or diluted earnings per common share of $1.19. Cash dividends increased to $0.45 per common share in 2016 an increase of 10% compared to cash dividends of $0.41 per common share in 2015. Key factors behind these results are discussed below.
At December 31, 2016, total loans were $20.1 billion, up $1.3 billion (7%) from December 31, 2015, with growth in both commercial real estate and total consumer loans. See section Loans for additional information on the changes in the loan portfolio and see section Credit Risk for discussion about credit risk management for each loan type. Total deposits at December 31, 2016 were $21.9 billion, up $881 million (4%) from December 31, 2015, primarily due to an increase in interest bearing demand deposits.
Average earning assets of $26.0 billion in 2016 were $1.5 billion (6%) higher than 2015. Average loans increased $1.4 billion (8%), including an $862 million increase in commercial loans and a $618 million increase in residential mortgage loans.


Average interest-bearing liabilities of $20.1 billion in 2016 were up $792 million (4%) versus 2015. On average, interest-bearing deposits increased $538 million and average noninterest-bearing demand deposits increased by $565 million. Average short and long-term funding increased $254 million, consisting of a $463 million increase in short-term funding, partially offset by a $209 million decrease in long-term funding.
The provision for credit losses increased to $70 million in 2016, an increase of $33 million from 2015. See Table 14 for additional information on provision for credit losses. Total nonaccrual loans increased $97 million from December 31, 2015, primarily due to the risk migration of oil and gas related credits. Potential problem loans increased to $351 million, an increase of $49 million (16%) from December 31, 2015. See Table 12 for additional information on nonaccrual loans and the changes in potential problem loans. See also Table 8 for additional information on the oil and gas portfolio. At December 31, 2016, the allowance for loan losses to total loans ratio was 1.39%, covering 101% of nonaccrual loans, compared to 1.47% at December 31, 2015, covering 154% of nonaccrual loans. Net charge offs to average loans increased to 0.33%, compared to a net charge off ratio of 0.16% for 2015.
Fully tax-equivalent net interest income was $728 million for 2016, an increase of $31 million from 2015, including favorable volume variances (increasing fully tax-equivalent net interest income by $48 million), partially offset by unfavorable rate variances (decreasing fully tax-equivalent net interest income by $17 million). The net interest margin for 2016 was 2.80%, 4 bp lower than 2.84% in 2015, attributable to a 5 bp decrease in interest rate spread, and a 1 bp increase in contribution from net free funds.
Noninterest income was $353 million for 2016, up $24 million (7%) from 2015. Insurance commissions were $81 million, an increase of $5 million (7%) compared to 2015. The increase in insurance commissions was primarily attributable to property and casualty and employee benefit related commissions. Net mortgage banking income was $38 million for 2016, up $6 million (18%) from 2015, primarily due to gains on portfolio loan sales. Net capital market fees of $22 million for 2016 were up $8 million (52%) compared to 2015. This increase was primarily due to higher customer hedging transactions and higher loan syndication activity.
Noninterest expense for 2016 was $703 million, up $4 million or 1% from 2015. Personnel expense was $415 million, up $10 million (2%) versus 2015, and was primarily attributable to annual merit increases, higher production increasing sales commissions, and increased severance in 2016. Nonpersonnel noninterest expenses on a combined basis were down $6 million (2%) compared to 2015.
Income tax expense for 2016 was $87 million, compared to income tax expense of $81 million for 2015. The effective tax rate was 30.4% for 2016, compared to an effective rate of 30.2% for 2015.
Critical Accounting Policies
In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheet and revenues and expenses for the period. Actual results could differ significantly from those estimates. Estimates that are particularly susceptible to significant change include the determination of the allowance for loan losses,ACLL, goodwill impairment assessment, mortgage servicing rightsMSRs valuation, and income taxes.
The consolidated financial statements of the Corporation are prepared in conformity with U.S. generally accepted accounting principlesGAAP and follow general practices within the industries in which it operates. This preparation requires management to make estimates, assumptions, and judgments that affect the amounts reported in the financial statements and accompanying notes. These estimates, assumptions, and judgments are based on information available as of the date of the financial statements; accordingly, as this information changes, actual results could differ from the estimates, assumptions, and judgments reflected in the financial statements. Certain policies inherently have a greater reliance on the use of estimates, assumptions, and judgments and, as such, have a greater possibility of producing results that could be materially different than originally reported. Management believes the following policies are both important to the portrayal of the Corporation’s financial condition and results of operations and require subjective or complex judgments and, therefore, management considers the following to be critical accounting policies. The critical accounting policies are discussed directly with the Audit Committee of the Corporation’s Board of Directors.
Allowance for Loan Losses:Credit Losses on Loans:  Management’s evaluation process used to determine the appropriateness of the allowance for loan lossesACLL is subject to the use of estimates, assumptions, and judgments. The evaluation process combines many factors: management’s ongoing review and grading of the loan portfolio using a dual risk rating system leveraging probability of default and loss given default, consideration of historical loan loss and delinquency experience, trends in past due and nonaccrual loans, risk characteristics of the various classifications of loans, concentrations of loans to specific borrowers or industries, existing economic conditions and forecasts, the fair value of underlying collateral, and other qualitative and quantitative factors which could affect probablefuture credit losses. Because current economic conditions and forecasts can change and future events are inherently difficult to predict, the anticipated amount of estimated loancredit losses on loans, and therefore the appropriateness of the allowance for loan losses,


ACLL, could change significantly. The Corporation uses Moody's baseline economic forecast within its model. As an integral part of their examination process, various regulatory agencies also review the allowance for loan losses.ACLL. Such agencies may require additions to the allowance for loan lossesACLL or may require that certain loan balances be charged off or downgraded into criticized loan categories when their credit evaluations differ from those of management, based on their judgments about information available to them at the time of their examination. The Corporation believes the level of the allowance for loan lossesACLL is appropriate. See Note 1 Summary of Significant Accounting Policies and Note 4 Loans of the notes to consolidated financial statements as well as the Allowance for Credit Losses on Loans section.
Goodwill Impairment Assessment:  Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The Corporation conducted its most recent annual impairment test in May 2017,2020, utilizing a qualitativequantitative assessment. See Note 1 Summary of Significant Accounting Policies of the notes to consolidated
78



financial statements for the Corporation's accounting policy on goodwill and see Note 5 Goodwill and Other Intangible Assets of the notes to consolidated financial statements for a detailed discussion of the factors considered by management in the qualitativequantitative assessment. Management estimated the fair value of each reporting unit utilizing an equally weighted combination of discounted cash flow and market-based approaches. Based on this assessment, management concluded that the 2017 annual qualitative impairment assessment indicated that it is more likely than not that the estimated fair value exceeded the carrying value (including goodwill) for each reporting unit. Therefore, a step one quantitative analysis was not required. There were no events since the May 20172020 impairment testing that have changed the Corporation's impairment assessment conclusion. There werewas no impairment charges recorded in 2017, 2016,2020, 2019, or 2015.2018.
Mortgage Servicing Rights Valuation:  The fair value of the Corporation’s mortgage servicing rightsMSRs asset is important to the presentation of the consolidated financial statements since the mortgage servicing rightsMSRs are carried on the consolidated balance sheetsheets at the lower of amortized cost or estimated fair value. Mortgage servicing rightsMSRs do not trade in an active open market with readily observable prices. As such, like other participants in the mortgage banking business, the Corporation relies on an independent valuation from a third party which uses a discounted cash flow model to estimate the fair value of its mortgage servicing rights.MSRs. The use of a discounted cash flow model involves judgment, particularly of estimated prepayment speeds of underlying mortgages serviced and the overall level of interest rates. Loan type and note interest rate are the predominant risk characteristics of the underlying loans used to stratify capitalized mortgage servicing rightsMSRs for purposes of measuring impairment. The Corporation periodically reviews the assumptions underlying the valuation of mortgage servicing rights.MSRs. While the Corporation believes that the values produced by the discounted cash flow model are indicative of the fair value of its mortgage servicing rightsMSRs portfolio, these values can change significantly depending upon key factors, such as the then current interest rate environment, estimated prepayment speeds of the underlying mortgages serviced, and other economic conditions. The proceeds that might be received should the Corporation actually consider a sale of some or all of the mortgage servicing rightsMSRs portfolio could differ from the amounts reported at any point in time.
To better understand the sensitivity of the impact of prepayment speeds and refinance rates on the value of the mortgage servicing rightsMSRs asset at December 31, 2017,2020, (holding all other factors unchanged), if refinance rates were to decrease 50 bp, the estimated value of the mortgage servicing rightsMSRs asset would have been approximately $8$4 million, (or 13%)or 10%, lower. Conversely, if refinance rates were to increase 50 bp, the estimated value of the mortgage servicing rightsMSRs asset would have been approximately $7 million, (or 10%)or 16%, higher. However, the Corporation’s potential recovery recognition due to valuation improvement is limited to the balance of the mortgage servicing rightsMSRs valuation reserve, which was approximately $1$18 million at December 31, 2017.2020. The potential recovery recognition is constrained as the Corporation has elected to use the amortization method of accounting (rather than fair value measurement accounting). Under the amortization method, mortgage servicing rightsMSRs are carried at the lower of the initial capitalized amount, net of accumulated amortization, or estimated fair value. Therefore, the mortgage servicing rightMSRs asset may only be marked up to the extent of the previously recognized valuation reserve. The Corporation believes the mortgage servicing rightsMSRs asset is properly recorded inon the consolidated balance sheets. See Note 1 Summary of Significant Accounting Policies and Note 5 Goodwill and Other Intangible Assets of the notes to consolidated financial statements.
Income Taxes:  The assessment of tax assets and liabilities involves the use of estimates, assumptions, interpretations, and judgment concerning certain accounting pronouncements and federal and state tax codes and regulations. There can be no assurance that future events, such as court decisions or positions of federal and state taxing authorities, will not differ from management’s current assessment, the impact of which could be significant to the consolidated results of operations and reported earnings. Quarterly assessments are performed to determine if valuation allowances are necessary against any portion of the Corporation’s deferred tax assets.DTAs. Assessing the need for, or sufficiency of, a valuation allowance requires management to evaluate all available evidence, both positive and negative, including the recent trend of quarterly earnings. Positive evidence necessary to overcome the negative evidence includes whether future taxable income in sufficient amounts and character within the carryback and carryforward periods is available under the tax law, including the use of tax planning strategies. When negative evidence (e.g., cumulative losses in recent years, history of operating loss or tax credit carryforwards expiring unused) exists, more positive evidence than negative evidence will be necessary. The Corporation has concluded that based on the level of positive evidence, it is more likely than not that the deferred tax assetDTA will be realized.realized, net of the existing valuation allowances at December 31, 2020 and 2019. However, there is no guarantee that the tax benefits associated with the deferred tax


assetsDTAs will be fully realized. The Corporation believes the tax assets and liabilities are properly recorded inon the consolidated balance sheets. See Note 13 Income Taxes of the notes to consolidated financial statements and section Income Taxes.

ITEM 7A.Quantitative and Qualitative Disclosures About Market Risk
Information required by this item is set forth in Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations, under the captions Quantitative and Qualitative Disclosures about Market Risk and Interest Rate Risk.
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ITEM 8.Financial Statements and Supplementary Data

ASSOCIATED BANC-CORP
Consolidated Balance Sheets
 December 31,
 (In Thousands, except share and per share data)20202019
Assets
Cash and due from banks$416,154 $373,380 
Interest-bearing deposits in other financial institutions298,759 207,624 
Federal funds sold and securities purchased under agreements to resell1,135 7,740 
Investment securities AFS, at fair value3,085,441 3,262,586 
Investment securities HTM, net, at amortized cost(a)
1,878,938 2,205,083 
Equity securities15,106 15,090 
Federal Home Loan Bank and Federal Reserve Bank stocks, at cost168,280 227,347 
Residential loans held for sale129,158 136,280 
Commercial loans held for sale15,000 
Loans24,451,724 22,821,440 
Allowance for loan losses(a)
(383,702)(201,371)
Loans, net24,068,022 22,620,068 
Tax credit and other investments297,232 279,969 
Premises and equipment, net418,914 435,284 
Bank and corporate owned life insurance679,647 671,948 
Goodwill1,109,300 1,176,230 
Other intangible assets, net68,254 88,301 
Mortgage servicing rights, net41,961 67,306 
Interest receivable90,263 91,196 
Other assets653,219 506,046 
Total assets$33,419,783 $32,386,478 
Liabilities and Stockholders' Equity
Noninterest-bearing demand deposits$7,661,728 $5,450,709 
Interest-bearing deposits18,820,753 18,328,355 
Total deposits26,482,481 23,779,064 
Federal funds purchased and securities sold under agreements to repurchase192,971 433,097 
Commercial paper59,346 32,016 
FHLB advances1,632,723 3,180,967 
Other long-term funding549,465 549,343 
Allowance for unfunded commitments(a)
47,776 21,907 
Accrued expenses and other liabilities364,088 467,961 
Total liabilities29,328,850 28,464,355 
Stockholders’ Equity
Preferred equity353,512 256,716 
Common equity
Common stock1,752 1,752 
Surplus1,720,329 1,716,431 
Retained earnings(a)
2,458,920 2,380,867 
Accumulated other comprehensive income (loss)12,618 (33,183)
Treasury stock, at cost(456,198)(400,460)
Total common equity3,737,421 3,665,407 
Total stockholders’ equity4,090,933 3,922,124 
Total liabilities and stockholders’ equity$33,419,783 $32,386,478 
Preferred shares authorized (par value $1.00 per share)750,000 750,000 
Preferred shares issued and outstanding364,458 264,458 
Common shares authorized (par value $0.01 per share)250,000,000 250,000,000 
Common shares issued175,216,409 175,216,409 
Common shares outstanding153,540,224 157,171,247 
Numbers may not sum due to rounding.
(a) See Note 1 Summary of Significant Accounting Policies for additional details on the adoption of ASU 2016-13.
See accompanying notes to consolidated financial statements.
80



ASSOCIATED BANC-CORP
Consolidated Statements of Income
 For the Years Ended December 31,
 (In Thousands, except per share data)202020192018
Interest income
Interest and fees on loans$785,241 $998,099 $976,990 
Interest and dividends on investment securities
Taxable59,806 100,304 119,741 
Tax-exempt58,320 57,565 44,782 
Other interest9,473 16,643 12,623 
Total interest income912,840 1,172,610 1,154,137 
Interest expense
Interest on deposits67,639 237,286 176,118 
Interest on federal funds purchased and securities sold under agreements to repurchase485 1,579 2,006 
Interest on other short-term funding51 138 180 
Interest on PPPLF1,984 — — 
Interest on FHLB advances57,359 69,816 73,668 
Interest on long-term funding22,365 28,116 22,585 
Total interest expense149,883 336,936 274,557 
Net interest income762,957 835,674 879,580 
Provision for credit losses174,006 16,000 
Net interest income after provision for credit losses588,950 819,674 879,580 
Noninterest income
Wealth management fees(a)
84,957 83,467 82,562 
Service charges and deposit account fees56,307 63,135 66,075 
Card-based fees38,534 39,755 39,656 
Other fee-based revenue19,238 18,942 17,818 
Capital markets, net27,966 19,862 20,120 
Mortgage banking, net45,580 31,878 19,911 
Bank and corporate owned life insurance13,771 14,845 13,951 
Insurance commissions and fees45,245 89,104 89,511 
Asset gains (losses), net(b)
155,589 2,713 (1,103)
Investment securities gains (losses), net9,222 5,957 (1,985)
Gains on sale of branches, net7,449 
Other10,200 11,165 9,051 
Total noninterest income514,056 380,824 355,568 
Noninterest expense
Personnel432,151 487,063 482,676 
Technology81,214 82,429 72,674 
Occupancy64,064 62,399 59,121 
Business development and advertising18,428 29,600 30,923 
Equipment21,705 23,550 23,243 
Legal and professional21,546 19,901 23,061 
Loan and foreclosure costs12,600 8,861 7,410 
FDIC assessment20,350 16,250 30,000 
Other intangible amortization10,192 9,948 8,159 
Acquisition related costs(c)
2,447 7,320 29,002 
Loss on prepayments of FHLB advances44,650 — — 
Other46,688 46,666 55,530 
Total noninterest expense776,034 793,988 821,799 
Income before income taxes326,972 406,509 413,349 
Income tax expense20,200 79,720 79,786 
Net income306,771 326,790 333,562 
Preferred stock dividends18,358 15,202 10,784 
Net income available to common equity$288,413 $311,587 $322,779 
Earnings per common share
Basic$1.87 $1.93 $1.92 
Diluted$1.86 $1.91 $1.89 
Average common shares outstanding
Basic153,005 160,534 167,345 
Diluted153,642 161,932 169,732 
Numbers may not sum due to rounding.
(a) Includes trust, asset management, brokerage, and annuity fees.
(b) The year ended December 31, 2020 includes a gain of $163 million from the sale of ABRC. The year ended December 31, 2019 includes less than $1 million of Huntington related asset losses. The year ended December 31, 2018 includes approximately $2 million of Bank Mutual acquisition related asset losses net of asset gains.
(c) Includes the First Staunton, Huntington branch, and Bank Mutual acquisition related costs only.
See accompanying notes to consolidated financial statements.
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ASSOCIATED BANC-CORP
Consolidated Statements of Comprehensive Income
 For the Years Ended December 31,
 ($ in Thousands)202020192018
Net income$306,771 $326,790 $333,562 
Other comprehensive income (loss), net of tax
Investment securities AFS
Net unrealized gains (losses)55,628 111,592 (39,891)
Amortization of net unrealized (gains) losses on AFS securities transferred to HTM securities3,359 895 (572)
Reclassification adjustment for net losses (gains) realized in net income(9,222)(5,957)1,985 
Reclassification from OCI due to change in accounting principle(84)
Reclassification of certain tax effects from OCI(8,419)
Income tax (expense) benefit(12,429)(26,898)9,791 
Other comprehensive income (loss) on investment securities AFS37,336 79,631 (37,189)
Defined benefit pension and postretirement obligations
Amortization of prior service cost(148)(148)(148)
Net actuarial (loss) gain7,780 16,296 (28,612)
Amortization of actuarial loss (gain)3,897 476 2,203 
Reclassification of certain tax effects from OCI(5,235)
Income tax (expense) benefit(3,064)(4,465)6,767 
Other comprehensive income (loss) on pension and postretirement obligations8,465 12,158 (25,025)
Total other comprehensive income (loss)45,801 91,789 (62,214)
Comprehensive income$352,572 $418,579 $271,348 
Numbers may not sum due to rounding.


See accompanying notes to consolidated financial statements.

82



ASSOCIATED BANC-CORP
Consolidated Statements of Changes in Stockholders’ Equity
 (In Thousands, except per share data)Preferred EquityCommon Stock
SharesAmountSharesAmountSurplusRetained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Treasury StockTotal
Balance, December 31, 2017165$159,929 161,752 $1,618 $1,338,722 $1,934,696 $(62,758)$(134,764)$3,237,443 
Comprehensive income:
Net income— — — — — 333,562 — — 333,562 
Other comprehensive income (loss)— — — — — — (48,476)— (48,476)
Adoption of new accounting standards— — — — — — (13,738)— (13,738)
Comprehensive income$271,348 
Common stock issued:
Stock-based compensation plans, net— — — — (7,116)15,096 — 10,428 18,408 
Acquisitions— — 13,705 137 396,975 — — 91,296 488,408 
Purchase of common stock returned to authorized but unissued— — (1,357)(14)(33,061)— — — (33,075)
Purchase of treasury stock, open market purchases— — — — — — — (206,450)(206,450)
Purchase of treasury stock, stock-based compensation plans— — — — — — — (7,148)(7,148)
Cash dividends:
Common stock, $0.62 per share— — — — — (105,519)— — (105,519)
Preferred stock(a)
— — — — — (10,784)— — (10,784)
Issuance of preferred stock100 97,315 — — — — — — 97,315 
Purchase of preferred stock(1)(528)— — — (8)— — (537)
Common stock warrants exercised— — 1,116 11 (12)— — — (1)
Stock-based compensation expense, net— — — — 17,107 — — — 17,107 
Tax Act reclassification— — — — — 13,654 — — 13,654 
Change in accounting principle— — — — — 84 — — 84 
Other— — — — — 632 — — 632 
Balance, December 31, 2018264 $256,716 175,216 $1,752 $1,712,615 $2,181,414 $(124,972)$(246,638)$3,780,888 
Comprehensive income:
Net income— — — — — 326,790 — — 326,790 
Other comprehensive income— — — — — — 91,789 — 91,789 
Comprehensive income$418,579 
Common stock issued:
Stock-based compensation plans, net— — — — (21,038)— — 32,254 11,216 
Purchase of treasury stock, open market purchases— — — — — — — (177,484)(177,484)
Purchase of treasury stock, stock-based compensation plans— — — — — — — (8,592)(8,592)
Cash dividends:
Common stock, $0.69 per share— — — — — (111,804)— — (111,804)
Preferred stock(b)
— — — — — (15,202)— — (15,202)
Stock-based compensation expense, net— — — — 24,854 — — — 24,854 
Other— — — — — (331)— — (331)
Balance, December 31, 2019264 256,716 175,216 1,752 1,716,431 2,380,867 (33,183)(400,460)3,922,124 
Cumulative effect of ASU 2016-13 adoption (CECL)— — — — — (98,337)— — (98,337)
Total shareholder's equity at beginning of period, as adjusted264 256,716 175,216 1,752 1,716,431 2,282,530 (33,183)(400,460)3,823,787 
Comprehensive income:
Net income— — — — — 306,771 — — $306,771 
Other comprehensive income— — — — — — 45,801 — 45,801 
Comprehensive income$352,572 
Issuance of preferred stock100 96,796 — — — — — — 96,796 
Common stock issued:
Stock-based compensation plans, net— — — — (17,663)— — 21,629 3,966 
Purchase of treasury stock, open market purchases— — — — — — — (71,255)(71,255)
Purchase of treasury stock, stock-based compensation plans— — — — — — — (6,113)(6,113)
Cash dividends:
Common stock, $0.72 per share— — — — — (112,023)— — (112,023)
Preferred stock(c)
— — — — — (18,358)— — (18,358)
Stock-based compensation expense, net— — — — 21,561 — — — 21,561 
Balance, December 31, 2020364 $353,512 175,216 $1,752 $1,720,329 $2,458,920 $12,618 $(456,198)$4,090,933 
Numbers may not sum due to rounding.
(a) Series C, $1.53125 per share; Series D, $1.34375 per share; and Series E, $0.322309 per share.
(b) Series C, $1.53125 per share; Series D, $1.34375 per share; and Series E, $1.46875 per share.
(c) Series C, $1.53125 per share; Series D, $1.34375 per share; Series E, $1.46875 per share; and Series F, $0.7881181 per share.
See accompanying notes to consolidated financial statements.
83



ASSOCIATED BANC-CORP
Consolidated Statements of Cash Flows
For the Years Ended December 31,
($ in Thousands)202020192018
Cash Flows from Operating Activities
Net income$306,771 $326,790 $333,562 
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses174,006 16,000 
Depreciation and amortization50,567 58,149 48,253 
Addition to (recovery of) valuation allowance on mortgage servicing rights, net17,704 63 (545)
Amortization of mortgage servicing rights22,664 12,432 9,594 
Amortization of other intangible assets10,192 9,948 8,159 
Amortization and accretion on earning assets, funding, and other, net25,028 23,573 11,624 
Net amortization of tax credit investments25,556 20,062 19,425 
Losses (gains) on sales of investment securities, net(9,222)(5,957)1,985 
Asset (gains) losses, net(155,589)(2,713)1,103 
(Gains) on sale of branches, net(7,449)
(Gain) loss on mortgage banking activities, net(59,379)(20,120)(22,497)
Mortgage loans originated for sale(1,642,135)(1,090,792)(1,092,318)
Proceeds from sales of mortgage loans held for sale1,959,571 1,317,077 1,131,652 
Pension contributions(41,877)
Changes in certain assets and liabilities
(Increase) decrease in interest receivable933 7,595 (7,417)
Increase (decrease) in interest payable(11,385)2,495 10,407 
Increase (decrease) in accrued expenses(29,057)723 30,924 
Increase (decrease) in derivative position(113,760)(102,966)40,950 
Increase (decrease) in net income tax position(47,268)43,908 18,178 
Net change in other assets and other liabilities32,270 (42,005)(4,594)
Net cash provided by operating activities550,020 574,260 496,567 
Cash Flows from Investing Activities
Net increase in loans(1,640,524)(137,990)(326,464)
Purchases of
AFS securities(1,648,938)(460,124)(737,580)
HTM securities(125,480)(423,682)(682,622)
Federal Home Loan Bank and Federal Reserve Bank stocks(84,152)(246,836)(347,323)
Premises, equipment, and software(54,682)(67,459)(65,854)
Other intangibles(200)
Proceeds from
Sales of AFS securities626,283 1,367,476 601,130 
Sale of Federal Home Loan Bank and Federal Reserve Bank stocks144,000 270,023 282,145 
Prepayments, calls, and maturities of AFS investment securities1,343,056 561,659 633,859 
Prepayments, calls, and maturities of HTM investment securities449,078 260,510 217,836 
Sales, prepayments, calls and maturities of other assets27,964 10,250 41,856 
Net cash received in ABRC sale256,511 
Net change in tax credit and alternative investments(55,134)(67,632)(57,327)
Net cash (paid) received in acquisitions(31,518)551,250 59,472 
Net cash provided by (used in) investing activities(793,737)1,617,446 (380,872)
Cash Flows from Financing Activities
Net increase (decrease) in deposits2,497,378 (1,842,748)270,481 
Net decrease in deposits due to branch sales(222,878)
Net increase (decrease) in short-term funding(238,655)308,039 (581,371)
Net increase (decrease) in short-term FHLB advances(520,000)(380,000)616,000 
Repayment of long-term FHLB advances(1,040,972)(764,657)(2,150,016)
Proceeds from long-term FHLB advances4,215 751,573 1,837,680 
Redemption of Corporation's senior notes(250,000)
Repayment of finance lease principal(1,081)(1)
Proceeds from issuance of long-term funding300,000 
Proceeds from issuance of preferred shares96,796 97,315 
Proceeds from issuance of common stock for stock-based compensation plans3,966 11,216 18,408 
Common stock warrants exercised(1)
Purchase of treasury stock, open market purchases(71,255)(177,484)(206,450)
Purchase of treasury stock, stock-based compensation plans(6,113)(8,592)(7,148)
Purchase of preferred shares(537)
Purchase of common stock returned to authorized but unissued(33,075)
Cash dividends on common stock(112,023)(111,804)(105,519)
Cash dividends on preferred stock(18,358)(15,202)(10,784)
Net cash provided by (used in) financing activities371,020 (2,479,660)44,983 
Net increase (decrease) in cash, cash equivalents, and restricted cash127,304 (287,954)160,678 
Cash, cash equivalents, and restricted cash at beginning of period588,744 876,698 716,018 
Cash, cash equivalents, and restricted cash at end of period$716,048 $588,744 $876,698 

84



ASSOCIATED BANC-CORP
Consolidated Statements of Cash Flows
For the Years Ended December 31,
($ in Thousands)202020192018
Supplemental disclosures of cash flow information
Cash paid for interest$159,291 $332,919 $261,724 
Cash paid for income and franchise taxes17,734 41,131 18,335 
Loans and bank premises transferred to OREO19,261 10,513 26,517 
Capitalized mortgage servicing rights13,667 11,606 10,722 
Loans transferred into held for sale from portfolio, net264,570 313,570 33,010 
Transfer of HTM securities to AFS securities (adoption of ASU 2019-04)692,414 
Unsettled trades to purchase securities883 
Acquisitions
Fair value of assets acquired, including cash and cash equivalents456,480 695,848 2,567,488 
Fair value ascribed to goodwill and intangible assets23,548 29,837 261,243 
Fair value of liabilities assumed480,028 725,764 2,340,323 
Common stock issued in acquisition(79)488,408 
The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the consolidated balance sheets that sum to the total of the same sum amounts shown on the consolidated statements of cash flows:
 December 31,
 ($ in Thousands)202020192018
Cash and cash equivalents$716,048 $400,232 $782,784 
Restricted cash188,512 93,914 
Total cash, cash equivalents, and restricted cash shown on the consolidated statements of cash flows$716,048 $588,744 $876,698 
Numbers may not sum due to rounding.

Amounts included in restricted cash represent required reserve balances with the Federal Reserve Bank, which is included in interest-bearing deposits in other financial institutions on the face of the consolidated balance sheets. At December 31, 2020, the Corporation had no restricted cash due to the Federal Reserve reducing the required ratio to zero percent.

See accompanying notes to consolidated financial statements.



85



ASSOCIATED BANC-CORP
Notes to Consolidated Financial Statements
December 31, 2020, 2019, and 2018
Note 1 Summary of Significant Accounting Policies
The accounting and reporting policies of the Corporation conform to U.S. GAAP and to general practice within the financial services industry. The following is a description of the more significant of those policies.
Business
Associated Banc-Corp is a bank holding company headquartered in Wisconsin. The Corporation provides a full range of banking and related financial services to consumer and commercial customers through its network of bank and nonbank subsidiaries. The Corporation is subject to competition from other financial and non-financial institutions that offer similar or competing products and services. The Corporation is regulated by federal and state agencies and is subject to periodic examinations by those agencies.
Basis of Financial Statement Presentation
The consolidated financial statements include the accounts of the Parent Company and its subsidiaries. Investments in unconsolidated entities (none of which are considered to be variable interest entities in which the Corporation is the primary beneficiary) are accounted for using the cost method of accounting when the Corporation has determined that the cost method is appropriate. Investments not meeting the criteria for cost method accounting are accounted for using the equity method of accounting. Investments in unconsolidated entities are included in tax credit and other investments on the consolidated balance sheets, and the Corporation’s share of income or loss is recorded in other noninterest income, while distributions in excess of the investment are recorded in asset gains (losses), net.
All significant intercompany balances and transactions have been eliminated in consolidation.
In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheet and revenues and expenses for the period. Actual results could differ significantly from those estimates. Estimates that are particularly susceptible to significant change include the determination of the ACLL, goodwill impairment assessment, MSRs valuation, and income taxes. Management has evaluated subsequent events for potential recognition or disclosure. Within the tables presented, certain columns and rows may not sum due to the use of rounded numbers for disclosure purposes.
Business Combinations
The Corporation accounts for its acquisitions using the purchase accounting method. Purchase accounting requires the total purchase price to be allocated to the estimated fair values of assets acquired and liabilities assumed, including certain intangible assets that must be recognized. Typically, this allocation results in the purchase price exceeding the fair value of net assets acquired, which is recorded as goodwill. CDIs are a measure of the value of checking, money market and savings deposits acquired in business combinations accounted for under the purchase method. CDIs and other identified intangibles with finite useful lives are amortized using the straight line method over their estimated useful lives of up to ten years.
Fair value of the loans involves estimating the amount and timing of principal and interest cash flows expected to be collected on the loans and discounting those cash flows at a market rate of interest.
For PCD loans, the credit discount includes estimated future credit losses expected over the life of the loan. The credit discount is recorded through a gross up of the allowance for loan loss and the corresponding loan. Adjustments to the allowance for loan losses are made through the provision for credit losses after the date of acquisition.
Purchased performing loans are recorded at fair value, including credit, interest, and liquidity discounts. The fair value discount is accreted as an adjustment to yield over the estimated lives of the loans. There is no allowance for loan losses established at the acquisition date for purchased performing loans. A provision for credit losses is recorded at the time of acquisition for purchased non-PCD loans. See Note 2 for additional information on the Corporation's acquisitions.
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Investment Securities
Securities are classified as HTM, AFS, or equity on the consolidated balance sheets at the time of purchase. Investment securities classified as HTM, which management has the positive intent and ability to hold to maturity, are reported at amortized cost. Investment securities classified as AFS, which management has the intent and ability to hold for an indefinite period of time, but not necessarily to maturity, are carried at fair value, with unrealized gains and losses, net of related deferred income taxes, included in stockholders’ equity as a separate component of OCI. Investment securities classified as equity securities are carried at fair value with changes in fair value immediately reflected in the consolidated statements of income. Any decision to sell investment securities AFS would be based on various factors, including, but not limited to, asset / liability management strategies, changes in interest rates or prepayment risks, liquidity needs, or regulatory capital considerations. Realized gains or losses on investment security sales (using specific identification method) are included in investment securities gains (losses), net, on the consolidated statements of income. Premiums and discounts are amortized or accreted into interest income over the estimated life (earlier of call date, maturity, or estimated life) of the related security, using a prospective method that approximates level yield.
In certain situations, management may elect to transfer certain investment securities from the AFS classification to the HTM classification. In such cases, the investment securities are reclassified at fair value at the time of transfer. Any unrealized gain or loss included in accumulated other comprehensive income (loss) at the time of transfer is retained therein and amortized over the remaining life of the investment security as an adjustment to yield.
Management measures expected credit losses on HTM securities on a collective basis by major security type. Accrued interest receivable on HTM securities is excluded from the estimate of credit losses. The estimate of expected credit losses considers historical credit loss information that is adjusted for current conditions and reasonable and supportable forecasts and is included in investment securities HTM, net, at amortized cost on the consolidated balance sheets
For AFS securities, the Corporation evaluates whether any decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses on investments is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through an allowance for credit losses on investments is recognized in OCI.

Changes in the allowance for credit losses on investments are recorded as provision for, or reversal of, credit loss expense. Losses are charged against the allowance when management believes the AFS security is uncollectible or when either of the criteria regarding intent or requirement to sell is met. Accrued interest receivable on AFS debt securities is excluded from the estimate of credit losses. See Note 3 for additional information on investment securities.

FHLB and Federal Reserve Bank Stocks
The Corporation is required to maintain Federal Reserve stock and FHLB stock as a member of both the Federal Reserve System and the FHLB, and in amounts as required by these institutions. These equity securities are “restricted” in that they can only be sold back to the respective institutions or another member institution at par. Therefore, they are less liquid than other marketable equity securities and their fair value is equal to amortized cost. See Note 3 for additional information on the FHLB and Federal Reserve Bank Stocks.
Loans Held for Sale
Residential Loans Held for Sale: Residential loans held for sale, which consist generally of current production of certain fixed-rate, first-lien residential mortgage loans, are carried at estimated fair value. As a result of holding these loans at fair value, changes in the secondary market are reflected in earnings immediately, as opposed to being dependent upon the timing of sales. The estimated fair value is based on what secondary markets are currently offering for portfolios with similar characteristics.
Commercial Loans Held for Sale: Commercial loans held for sale are carried at the lower of cost or estimated fair value. The estimated fair value is based on a discounted cash flow analysis.
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Loans
Loans that management has the intent and ability to hold for the foreseeable future or until maturity or pay-off are reported at their outstanding principal balances, net of any deferred fees and costs on originated loans. Origination fee income received on loans and amounts representing the estimated direct costs of origination are deferred and amortized to interest income over the life of the loan using the effective interest method. An ACLL is established for estimated credit losses in the loan portfolio. See Allowance for Credit Losses below for further policy discussion. See Note 4 for additional information on loans.
Nonaccrual Loans: Management considers a loan to be nonaccrual when it believes it will be unable to collect all amounts due according to the original contractual terms of the note agreement, including both principal and interest.
Interest income on loans is based on the principal balance outstanding computed using the effective interest method. The accrual of interest income for commercial loans is discontinued when there is a clear indication that the borrower’s cash flow may not be sufficient to meet payments as they become due, while the accrual of interest income for consumer loans is discontinued when loans reach specific delinquency levels. Loans are considered past due if the required principal and interest payments have not been received as of the date such payments were due. Loans are generally placed on nonaccrual status when contractually past due 90 days or more as to interest or principal payments, unless the loan is well secured and in the process of collection. Additionally, whenever management becomes aware of facts or circumstances that may adversely impact the collectability of principal or interest on loans, it is management’s practice to place such loans on a nonaccrual status immediately, rather than delaying such action until the loans become 90 days past due. When a loan is placed on nonaccrual status, previously accrued and uncollected interest is reversed, amortization of related deferred loan fees or costs is suspended, and income is recorded only to the extent that interest payments are subsequently received in cash and a determination has been made that the principal and interest of the loan is collectible. If collectability of the principal and interest is in doubt, payments received are applied to loan principal.
While a loan is in nonaccrual status, some or all of the cash interest payments received may be treated as interest income on a cash basis as long as the remaining recorded investment in the loan (i.e., after charge off of identified losses, if any) is deemed to be fully collectible. The determination as to the ultimate collectability of the loan's remaining recorded investment must be supported by a current, well documented credit evaluation of the borrower’s financial condition and prospects for repayment, including consideration of the borrower’s sustained historical repayment performance and other relevant factors. A nonaccrual loan is returned to accrual status when all delinquent principal and interest payments become current in accordance with the terms of the loan agreement, the borrower has demonstrated a period of sustained repayment performance, and the ultimate collectability of the total contractual principal and interest is no longer in doubt. A sustained period of repayment performance generally would be a minimum of six months. See Note 4 for additional information on loans.
Troubled Debt Restructurings (“Restructured Loans”): Loans are considered restructured loans if concessions have been granted to borrowers that are experiencing financial difficulty. The concessions granted generally involve the modification of terms of the loan, such as changes in payment schedule or interest rate, which generally would not otherwise be considered. Restructured loans can involve loans remaining on nonaccrual, moving to nonaccrual, or continuing on accrual status, depending on the individual facts and circumstances of the borrower. Nonaccrual restructured loans are included and treated with all other nonaccrual loans. In addition, all accruing restructured loans are reported as TDRs, which are individually analyzed by management. Generally, restructured loans remain on nonaccrual until the customer has attained a sustained period of repayment performance under the modified loan terms (generally a minimum of six months). However, performance prior to the restructuring, or significant events that coincide with the restructuring, are considered in assessing whether the borrower can meet the new terms and whether the loan should be returned to or maintained on accrual status. If the borrower’s ability to meet the revised payment schedule is not reasonably assured, the loan remains on nonaccrual status. See Note 4 for additional information on restructured loans.
Allowance for Credit Losses on Loans: The allowance for loan losses is a reserve for estimated lifetime credit losses in the loan portfolio at the balance sheet date. The expected lifetime credit losses are the product of multiplying the Corporation's estimate of probability of default, loss given default, and the individual loan level exposure at default on an undiscounted basis. The Corporation estimates the lifetime expected loss using prepayment assumptions over the projected lifetime cash flow of these loans. Actual credit losses, net of recoveries, are deducted from the allowance for loan losses. A provision for credit losses, which is a charge against earnings, is recorded to bring the allowance for loan losses to a level that, in management’s judgment, is appropriate to absorb the expected lifetime losses in the loan portfolio.
The methodology applied by the Corporation is designed to assess the appropriateness of the allowance for loan losses within the Corporation's loan segmentation. The methodology also focuses on evaluation of several factors, including but not limited to: evaluation of facts and issues related to specific loans, management’s ongoing review and grading of the loan portfolio using a dual risk rating system consisting of probability of default and loss given default models, which are based on loan grades for
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commercial loans and credit reports for consumer loans applied based on portfolio segmentation leveraging industry breakouts in Commercial and Industrial and property types in CRE for commercial loans and loan types for consumer loans, consideration of historical loan loss and delinquency experience on each portfolio category, trends in past due and nonaccrual loans, the level of potential problem loans, the risk characteristics of the various classifications of loans, changes in the size and character of the loan portfolio, concentrations of loans to specific borrowers or industries, existing economic conditions and economic forecasts, the fair value of underlying collateral, and other qualitative and quantitative factors which could affect potential credit losses. The Corporation utilizes the Moody's Baseline economic forecast in the allowance model and applies that forecast over a reasonable and supportable period with reversion to historical losses. For additional detail on the reasonable and supportable period and reversion inputs, see Note 4. The Corporation estimates the lifetime expected loss using prepayment assumptions over the projected lifetime cash flows of the loan. Because each of the criteria used is subject to change, the analysis of the allowance for loan losses is not necessarily indicative of the trend of future loan losses in any particular loan category. The total allowance for loan losses is available to absorb losses from any segment of the loan portfolio.
Management individually analyzes loans that do not share similar risk characteristics to other loans in the portfolio. Management has determined that commercial loan relationships that have nonaccrual status or commercial and retail loans that have had their terms restructured in a TDR meet this definition. Probable TDRs are loans the Corporation has reviewed individually to determine whether there is a high likelihood that the loans will default and will require restructuring in the near future. Probable TDRs could be classified as Pass, Special Mention, Potential Problem or Nonaccrual within the Corporation's credit quality analysis depending on the specific circumstances surrounding the individual credits. Accrued interest receivable on loans is excluded from the estimate of credit losses. The ACLL attributable to the loan is allocated based on management’s estimate of the borrower’s ability to repay the loan given the availability of collateral, other sources of cash flows, as well as evaluation of legal options available to the Corporation. The amount of expected loan loss is measured based upon the present value of expected future cash flows discounted at the loan’s effective interest rate, the fair value of the underlying collateral less applicable selling costs, or the observable market price of the loan. If foreclosure is probable or the loan is collateral dependent, impairment is measured using the fair value of the loan’s collateral, less costs to sell. Large groups of homogeneous loans, such as residential mortgage, home equity, and other consumer, are collectively evaluated for impairment.
The allowance for unfunded commitments leverages the same methodology utilized to measure the allowance for loan losses. The Corporation estimates expected credit losses over the contractual period in which the Corporation is exposed to credit risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by the Corporation. The estimate includes consideration of the likelihood that funding will occur and an estimate of expected credit losses on commitments expected to be funded over its estimated life. See Note 4 for additional information on the ACLL and Note 16 for additional information on the allowance for unfunded commitments.
A portion of the ACLL is comprised of adjustments for qualitative factors not reflected in the quantitative model.
Management believes that the level of the ACLL is appropriate. While management uses currently available information to recognize losses on loans, future adjustments to the ACLL may be necessary based on newly received appraisals, updated commercial customer financial statements, rapidly deteriorating cash flow, and changes in economic conditions that affect our customers. In addition, various regulatory agencies, as an integral part of their examination process, periodically review the Corporation’s ACLL. Such agencies may require additions to the ACLL or may require that certain loan balances be charged off or downgraded into criticized loan categories when their credit evaluations differ from those of management based on their judgments about information available to them at the time of their examinations. See Loans above for further policy discussion and see Note 4 for additional information on the allowance for loan losses.
OREO
OREO is included in other assets on the consolidated balance sheets and is comprised of property acquired through a foreclosure proceeding or acceptance of a deed-in-lieu of foreclosure, and loans classified as in-substance foreclosure. OREO is recorded at the fair value of the underlying property collateral, less estimated selling costs. This fair value becomes the new cost basis for the foreclosed asset. The initial write-down, if any, will be recorded as a charge off against the allowance for loan losses. Any subsequent write-downs to reflect current fair value, as well as gains and losses on disposition and revenues and expenses incurred in maintaining such properties, are expensed as incurred. OREO also includes bank premises formerly but no longer used for banking, property originally acquired for future expansion but no longer intended to be used for that purpose, and property currently held for sale. Banking premises are transferred at the lower of carrying value or fair value, less estimated selling costs and any write-down is expensed as incurred.
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Premises and Equipment and Software
Premises and equipment are stated at cost less accumulated depreciation and amortization. Depreciation and amortization are computed on the straight-line method over the estimated useful lives of the related assets or the lease term. Maintenance and repairs are charged to expense as incurred, while additions or major improvements are capitalized and depreciated over the estimated useful lives. Leasehold improvements are amortized on a straight-line basis over the lesser of the lease terms, including extension options which the Corporation has determined are reasonably certain to be exercised, or the estimated useful lives of the improvements. Software, included in other assets on the consolidated balance sheets, is amortized on a straight-line basis over the lesser of the contract terms or the estimated useful life of the software. See Note 6 for additional information on premises and equipment.
Goodwill and Intangible Assets
Goodwill and Other Intangible Assets: The excess of the cost of an acquisition over the fair value of the net assets acquired consists primarily of goodwill, CDIs, and other identifiable intangibles (primarily related to customer relationships acquired). CDIs have estimated finite lives and are amortized on a straight-line basis to expense over a 10-year period. The other intangibles have estimated finite lives and are amortized on a straight-line basis over their expected useful life. The Corporation reviews long-lived assets and certain identifiable intangibles for impairment at least annually, or whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable, in which case an impairment charge would be recorded.
Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The impairment testing process is conducted by assigning net assets and goodwill to each reporting unit. An initial qualitative evaluation is made to assess the likelihood of impairment and determine whether further quantitative testing to calculate the fair value is necessary. When the qualitative evaluation indicates that impairment is more likely than not, quantitative testing is required whereby the fair value of each reporting unit is calculated and compared to the recorded book value, “step one.” If the calculated fair value of the reporting unit exceeds its carrying value, goodwill is not considered impaired. If the carrying value of a reporting unit exceeds its calculated fair value, an impairment charge is assessed, limited to the amount of goodwill allocated to that reporting unit. See Note 5 for additional information on goodwill and other intangible assets.
Mortgage Servicing Rights: The Corporation sells residential mortgage loans in the secondary market and typically retains the right to service the loans sold. Upon sale, a MSRs asset is capitalized, which represents the then current fair value of future net cash flows expected to be realized for performing servicing activities. MSRs, when purchased, are initially recorded at fair value. As the Corporation has not elected to subsequently measure any class of servicing assets under the fair value measurement method, the Corporation follows the amortization method. MSRs are amortized in proportion to and over the period of estimated net servicing income, and assessed for impairment at each reporting date. MSRs are carried at the lower of the initial capitalized amount, net of accumulated amortization, or estimated fair value, on the consolidated balance sheets.
The Corporation periodically evaluates its MSRs asset for impairment. Impairment is assessed based on fair value at each reporting date using estimated prepayment speeds of the underlying mortgage loans serviced and stratifications based on the risk characteristics of the underlying loans (predominantly loan type and note interest rate). As mortgage interest rates fall, prepayment speeds are usually faster and the value of the MSRs asset generally decreases, requiring additional valuation reserve. Conversely, as mortgage interest rates rise, prepayment speeds are usually slower and the value of the MSRs asset generally increases, requiring less valuation reserve. A valuation allowance is established, through a charge to earnings, to the extent the amortized cost of the MSRs exceeds the estimated fair value by stratification. If it is later determined that all or a portion of the temporary impairment no longer exists for a stratification, the valuation is reduced through a recovery to earnings. An other-than-temporary impairment (i.e., recoverability is considered remote when considering interest rates and loan pay off activity) is recognized as a write-down of the MSRs asset and the related valuation allowance (to the extent a valuation allowance is available) and then against earnings. A direct write-down permanently reduces the carrying value of the MSRs asset and valuation allowance, precluding subsequent recoveries. See Note 5 for additional information on MSRs.
Income Taxes
Amounts provided for income tax expense are based on income reported for financial statement purposes and do not necessarily represent amounts currently payable under tax laws. Deferred income taxes, which arise principally from temporary differences between the amounts reported in the financial statements and the tax bases of assets and liabilities, are included in the amounts provided for income taxes. In assessing the realizability of DTAs, management considers whether it is more likely than not that some portion or all of the DTAs will not be realized. The ultimate realization of DTAs is dependent upon the generation of
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future taxable income and tax planning strategies which will create taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, the amount of taxes paid in available carryback years, projected future taxable income, and, if necessary, tax planning strategies in making this assessment.
The Corporation files a consolidated federal income tax return and separate or combined state income tax returns. Accordingly, amounts equal to tax benefits of those subsidiaries having taxable federal or state losses or credits are offset by other subsidiaries that incur federal or state tax liabilities.
It is the Corporation’s policy to provide for uncertainty in income taxes as a part of income tax expense based upon management’s assessment of whether a tax benefit is more likely than not to be sustained upon examination by tax authorities. At December 31, 2020 and 2019, the Corporation believes it has appropriately accounted for any unrecognized tax benefits. To the extent the Corporation prevails in matters for which a liability for an unrecognized tax benefit was established or is required to pay amounts in excess of the liability established, the Corporation’s effective tax rate in a given financial statement period may be impacted. See Note 13 for additional information on income taxes.
Derivative and Hedging Activities
Derivative instruments, including derivative instruments embedded in other contracts, are carried at fair value on the consolidated balance sheets with changes in the fair value recorded to earnings or accumulated other comprehensive income, as appropriate. On the date the derivative contract is entered into, the Corporation designates the derivative as a fair value hedge (i.e., a hedge of the fair value of a recognized asset or liability), a cash flow hedge (i.e., a hedge of the variability of cash flows to be received or paid related to a recognized asset or liability), or a free-standing derivative instrument. For a derivative designated as a fair value hedge, the changes in the fair value of the derivative instrument and the changes in the fair value of the hedged asset or liability are recognized in current period earnings as an increase or decrease to the carrying value of the hedged item on the balance sheet and in the related income statement account. Amounts within accumulated other comprehensive income are reclassified into earnings in the period the hedged item affects earnings. For a derivative designated as a free-standing derivative instrument, changes in fair value are reported in current period earnings. The free-standing derivative instruments included: interest rate risk management, commodity hedging, and foreign currency exchange solutions.
The Corporation is exposed to counterparty credit risk, which is the risk that counterparties to the derivative contracts do not perform as expected. If a counterparty fails to perform, our counterparty credit risk is equal to the amount reported as a derivative asset on our balance sheet. The Corporation uses master netting arrangements to mitigate counterparty credit risk in derivative transactions. To the extent the derivatives are subject to master netting arrangements, the Corporation takes into account the impact of master netting arrangements that allow the Corporation to settle all derivative contracts executed with the same counterparty on a net basis, and to offset the net derivative position with the related cash collateral.
Federal regulations require the Corporation to clear all LIBOR interest rate swaps through a clearing house, if possible. For derivatives cleared through central clearing houses, the variation margin payments are legally characterized as daily settlements of the derivative rather than collateral. The Corporation's clearing agent for interest rate derivative contracts that are centrally cleared through the Chicago Mercantile Exchange (CME) and the London Clearing House (LCH) settles the variation margin daily. As a result, the variation margin payment and the related derivative instruments are considered a single unit of account for accounting and financial reporting purposes. Depending on the net position, the fair value is reported in other assets or accrued expenses and other liabilities on the consolidated balance sheets. The daily settlement of the derivative exposure does not change or reset the contractual terms of the instrument. See Note 14 for additional information on derivatives and hedging activities.
Securities Sold Under Agreement to Repurchase
The Corporation enters into agreements under which it sells securities subject to an obligation to repurchase the same or similar securities. Under these arrangements, the Corporation may transfer legal control over the assets but still retain effective control through an agreement that both entitles and obligates the Corporation to repurchase the assets. These repurchase agreements are accounted for as collateralized financing arrangements (i.e., secured borrowings whereby the collateral would be used to settle the fair value of the repurchase agreement should the Corporation be in default (e.g., fails to make an interest payment to the counterparty) and not as a sale and subsequent repurchase of securities (i.e., there is no offsetting or netting of the investment securities assets with the repurchase agreement liabilities). The obligation to repurchase the securities is reflected as a liability within federal funds purchased and securities sold under agreements to repurchase on the Corporation’s consolidated balance sheets, while the securities underlying the repurchase agreements remain in the respective investment securities asset accounts. See Notes 9 and 15 for additional information on repurchase agreements.
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Retirement Plans
The funded status of the retirement plans is recognized as an asset or liability on the consolidated balance sheets and changes in that funded status are recognized in the year in which the changes occur through OCI. Plan assets and benefit obligations are measured as of fiscal year end. The measurement of the projected benefit obligation and pension expense involve actuarial valuation methods and the use of various actuarial and economic assumptions. The Corporation monitors the assumptions and updates them periodically. Due to the long-term nature of the pension plan obligation, actual results may differ significantly from estimations. Such differences are adjusted over time as the assumptions are replaced by facts and values are recalculated. See Note 12 for additional information on the Corporation’s retirement plans.
Stock-Based Compensation
The fair value of stock options granted is estimated on the date of grant using a Black-Scholes option pricing model, while the fair value of restricted common stock awards is their fair market value on the date of grant. Performance awards are based on performance goals of earnings per share and total shareholder return with vesting ranging from a minimum of 0% to a maximum of 150% of the target award. Performance awards are valued utilizing a Monte Carlo simulation model to estimate fair value of the awards at the grant date. The fair values of stock options and restricted stock awards are amortized as compensation expense on a straight-line basis over the vesting period of the grants. Expenses related to stock options and restricted stock awards are fully recognized on the date the colleague meets the definition of normal or early retirement. Compensation expense recognized is included in personnel expense on the consolidated statements of income. See Note 11 for additional information on stock-based compensation.
Comprehensive Income
Comprehensive income includes all changes in stockholders’ equity during a period, except those resulting from transactions with stockholders. In addition to net income, other components of the Corporation’s comprehensive income include the after tax effect of changes in net unrealized gain / loss on securities AFS and changes in net actuarial gain / loss on defined benefit pension and postretirement plans. Comprehensive income is reported on the accompanying consolidated statements of changes in stockholder’s equity and consolidated statements of comprehensive income. See Note 22 for additional information on accumulated other comprehensive income (loss).
Fair Value Measurements
Fair value represents the estimated price at which an orderly transaction to sell an asset or to transfer a liability would take place between market participants at the measurement date under current market conditions (i.e., an exit price concept). As there is no active market for many of the Corporation’s financial instruments, estimates are made using discounted cash flow or other valuation techniques. Inputs into the valuation methods are subjective in nature, involve uncertainties, and require significant judgment and therefore cannot be determined with precision. Accordingly, the derived fair value estimates presented herein are not necessarily indicative of the amounts the Corporation could realize in a current market exchange. Assets and liabilities are categorized into three levels based on the markets in which the assets and liabilities are traded and the reliability of the assumptions used to determine fair value. In instances where the determination of the fair value measurement is based on inputs from different levels of the fair value hierarchy, the level in the fair value hierarchy in which the entire fair value measurement falls is based on the lowest level input that is significant to the fair value measurement in its entirety. The Corporation’s assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability. See Note 18 for additional information on fair value measurements. Below is a brief description of each fair value level.
Level 1 — Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets or liabilities that the Corporation has the ability to access.
Level 2 — Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs may include quoted prices for similar assets and liabilities in active markets, as well as inputs that are observable for the asset or liability (other than quoted prices), such as interest rates, foreign exchange rates, and yield curves that are observable at commonly quoted intervals.
Level 3 — Level 3 inputs are unobservable inputs for the asset or liability, which are typically based on an entity’s own assumptions, as there is little, if any, related market activity.
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Cash, Cash Equivalents, and Restricted Cash
For purposes of the consolidated statements of cash flows, cash, cash equivalents, and restricted cash are considered to include cash and due from banks, interest-bearing deposits in other financial institutions, federal funds sold and securities purchased under agreements to resell.
Earnings Per Common Share
Earnings per common share are calculated utilizing the two-class method. Basic earnings per common share are calculated by dividing the sum of distributed earnings to common shareholders and undistributed earnings allocated to common shareholders by the weighted average number of common shares outstanding. Diluted earnings per common share are calculated by dividing the sum of distributed earnings to common shareholders and undistributed earnings allocated to common shareholders by the weighted average number of common shares outstanding adjusted for the dilutive effect of common stock awards (outstanding stock options and unvested restricted stock awards) and common stock warrants. See Note 20 for additional information on earnings per common share.
Impact of Adopting ASU 2016-13 Financial Instruments - Credit Losses (Topic 326)
At January 1, 2020, the adoption of ASU 2016-13 resulted in an increase to the allowance for loan losses of $112 million and an increase to the allowance for unfunded commitments of $19 million for a total increase to the ACLL of $131 million. A corresponding after tax decrease to common equity of $98 million along with a DTA of $33 million were recorded.
The following table illustrates the impact of adoption by loan segmentation:
December 31, 2019January 1, 2020
($ in Thousands)Allowance for Loan LossesAllowance for Unfunded CommitmentsCECL Day 1 AdjustmentACLL Beginning Balance
Commercial and industrial$91,133 $12,276 $48,921 $152,330 
Commercial real estate - owner occupied10,284 127 (1,851)8,560 
Commercial and business lending101,417 12,403 47,070 160,890 
Commercial real estate - investor40,514 530 2,287 43,331 
Real estate construction24,915 7,532 25,814 58,261 
Commercial real estate lending65,428 8,062 28,101 101,591 
Total commercial166,846 20,465 75,171 262,482 
Residential mortgage16,960 33,215 50,175 
Home equity10,926 1,038 14,240 26,204 
Other consumer6,639 405 8,520 15,564 
Total consumer34,525 1,443 55,975 91,943 
Total loans$201,371 $21,907 $131,147 $354,425 
The allowance for credit losses on HTM securities was approximately $61,000 at January 1, 2020, attributable entirely to the Corporation's municipal securities.










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New Accounting Pronouncements Adopted
StandardDescriptionDate of adoptionEffect on financial statements
ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial InstrumentsThe FASB issued an amendment to replace the current incurred loss impairment methodology. Under the new guidance, entities will be required to measure expected credit losses by utilizing forward-looking information to assess an entity's ACL. The guidance also requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The measurement of expected credit losses is based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. An entity must use judgment in determining the relevant information and estimation methods that are appropriate in its circumstances. This amendment was effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. Entities should apply the amendment by means of a cumulative-effect adjustment to retained earnings as of the beginning of the fiscal year of adoption. ASU 2018-19 was issued to clarify that receivables arising from operating leases are not within the scope of Subtopic 326-20. Instead, impairment of receivables arising from operating leases should be accounted for in accordance with Topic 842, Leases. ASU 2019-04 was issued and provided entities alternatives for measurement of accrued interest receivable, clarified the steps entities should take when recording the transfer of loans or debt securities between measurement classifications or categories and clarifies that entities should include expected recoveries on financial assets. ASU 2019-05 was issued to provide entities that have certain instruments within the scope of Subtopic 320-20 with an option to irrevocably elect the fair value option in Subtopic 825-10. ASU 2020-02 was issued to further explain the measurement of current expected credit losses and the development, governance, and documentation of a systematic methodology.1st Quarter 2020The Corporation has adopted the Update using a modified retrospective approach. The Corporation has developed a CECL allowance model which calculates reserves over the life of the loan and is largely driven by portfolio characteristics, risk-grading, economic outlook, and key methodology assumptions. Those assumptions are based upon the existing probability of default and loss given default framework. At adoption, the Corporation utilized a single economic forecast over a 2-year reasonable and supportable forecast period. In the second year, the Corporation used straight-line reversion to historical losses. The Corporation recorded a $131 million adjustment to the ACL related to the adoption of this standard, which includes $61 thousand related to the HTM investment securities portfolio. The Corporation has elected to maintain pools accounted for under Subtopic 310-30 at adoption. The Corporation has elected to utilize the 2019 Capital Transition Relief for initial adoption, as well as the 2020 Capital Transition Relief as permitted under applicable regulations. Results for the periods after January 1, 2020 are presented in accordance with ASC 326 while prior period amounts continue to be reported in accordance with previously applicable standards.
ASU 2018-13 Fair Value Measurement (Topic 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement
The FASB issued an amendment to add, modify, and remove disclosure requirements on fair value measurements in Topic 820, Fair Value Measurement, based on the FASB Concepts Statement "Conceptual Framework for Financial Reporting," including the consideration of costs and benefits. The amendment was effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. The amendments on changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements, and the narrative description of measurement uncertainty should be applied prospectively for only the most recent interim or annual period presented in the initial fiscal year of adoption. All other amendments should be applied retrospectively to all periods presented upon their effective date.1st Quarter 2020The Corporation has evaluated and determined it has an immaterial impact with minor changes in presentation.
ASU 2017-04 Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill ImpairmentThe FASB issued an amendment to simplify the subsequent quantitative measurement of goodwill by eliminating step two from the goodwill impairment test. Instead, an entity will perform only step one of its quantitative goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount, and then recognizing an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. An entity will still have the option to perform a qualitative assessment for a reporting unit to determine if the quantitative step one impairment test is necessary. This amendment was effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Entities should apply the amendment prospectively.1st Quarter 2020There has been no material impact on results of operations, financial position, and liquidity. The Corporation performs its annual impairment testing in May.
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StandardDescriptionDate of adoptionEffect on financial statements
ASU 2020-03 Codification Improvements to Financial InstrumentsThe FASB issued an amendment to further clarify that all entities are required to provide the fair value option disclosures in paragraphs 825-10-50-24 through 50-32. The amendment also states that paragraphs 820-10-35-2A(g) and 820-10-35-18L are to include the phrase nonfinancial items accounted for as derivatives under Topic 815 to be consistent with the previous amendments to Section 820-10-35 that were made by ASU No. 2018-09, Codification Improvements. The amendment also clarifies that the disclosure requirements in Topic 320 apply to the disclosure requirements in Topic 942 for depository and lending institutions along with improving the understandability of the guidance relating to subtopic 470-50 and subtopic 820-10. Lastly, the amendment clarifies that the contractual term of a net investment in a lease determined in accordance with Topic 842 should be the contractual term used to measure expected credit losses under Topic 326 and that when an entity regains control of financial assets sold, an ACL should be recorded in accordance with Topic 326.1st Quarter 2020The Corporation has evaluated and determined it has an immaterial impact.
ASU 2020-04 Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial ReportingThe FASB issued an amendment to provide optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendment only applies to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The expedients and exceptions provided by the amendments do not apply to contract modifications made and hedging relationships entered into or evaluated after December 31, 2022, except for hedging relationships existing as of December 31, 2022, that an entity has elected certain optional expedients for and that are retained through the end of the hedging relationship.1st Quarter 2020The Corporation has evaluated the impact of the Update and determined the expedients provided allow for simpler, more streamlined modifications to the financial instruments referencing LIBOR. A small population of loans have been modified under the new standard.
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Future Accounting PronouncementsBasis of Financial Statement Presentation
NewThe consolidated financial statements include the accounts of the Parent Company and its subsidiaries. Investments in unconsolidated entities (none of which are considered to be variable interest entities in which the Corporation is the primary beneficiary) are accounted for using the cost method of accounting policies adoptedwhen the Corporation has determined that the cost method is appropriate. Investments not meeting the criteria for cost method accounting are accounted for using the equity method of accounting. Investments in unconsolidated entities are included in tax credit and other investments on the consolidated balance sheets, and the Corporation’s share of income or loss is recorded in other noninterest income, while distributions in excess of the investment are recorded in asset gains (losses), net.
All significant intercompany balances and transactions have been eliminated in consolidation.
In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheet and revenues and expenses for the period. Actual results could differ significantly from those estimates. Estimates that are particularly susceptible to significant change include the determination of the ACLL, goodwill impairment assessment, MSRs valuation, and income taxes. Management has evaluated subsequent events for potential recognition or disclosure. Within the tables presented, certain columns and rows may not sum due to the use of rounded numbers for disclosure purposes.
Business Combinations
The Corporation accounts for its acquisitions using the purchase accounting method. Purchase accounting requires the total purchase price to be allocated to the estimated fair values of assets acquired and liabilities assumed, including certain intangible assets that must be recognized. Typically, this allocation results in the purchase price exceeding the fair value of net assets acquired, which is recorded as goodwill. CDIs are a measure of the value of checking, money market and savings deposits acquired in business combinations accounted for under the purchase method. CDIs and other identified intangibles with finite useful lives are amortized using the straight line method over their estimated useful lives of up to ten years.
Fair value of the loans involves estimating the amount and timing of principal and interest cash flows expected to be collected on the loans and discounting those cash flows at a market rate of interest.
For PCD loans, the credit discount includes estimated future credit losses expected over the life of the loan. The credit discount is recorded through a gross up of the allowance for loan loss and the corresponding loan. Adjustments to the allowance for loan losses are made through the provision for credit losses after the date of acquisition.
Purchased performing loans are recorded at fair value, including credit, interest, and liquidity discounts. The fair value discount is accreted as an adjustment to yield over the estimated lives of the loans. There is no allowance for loan losses established at the acquisition date for purchased performing loans. A provision for credit losses is recorded at the time of acquisition for purchased non-PCD loans. See Note 2 for additional information on the Corporation's acquisitions.
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Investment Securities
Securities are classified as HTM, AFS, or equity on the consolidated balance sheets at the time of purchase. Investment securities classified as HTM, which management has the positive intent and ability to hold to maturity, are reported at amortized cost. Investment securities classified as AFS, which management has the intent and ability to hold for an indefinite period of time, but not necessarily to maturity, are carried at fair value, with unrealized gains and losses, net of related deferred income taxes, included in stockholders’ equity as a separate component of OCI. Investment securities classified as equity securities are carried at fair value with changes in fair value immediately reflected in the consolidated statements of income. Any decision to sell investment securities AFS would be based on various factors, including, but not limited to, asset / liability management strategies, changes in interest rates or prepayment risks, liquidity needs, or regulatory capital considerations. Realized gains or losses on investment security sales (using specific identification method) are included in investment securities gains (losses), net, on the consolidated statements of income. Premiums and discounts are amortized or accreted into interest income over the estimated life (earlier of call date, maturity, or estimated life) of the related security, using a prospective method that approximates level yield.
In certain situations, management may elect to transfer certain investment securities from the AFS classification to the HTM classification. In such cases, the investment securities are reclassified at fair value at the time of transfer. Any unrealized gain or loss included in accumulated other comprehensive income (loss) at the time of transfer is retained therein and amortized over the remaining life of the investment security as an adjustment to yield.
Management measures expected credit losses on HTM securities on a collective basis by major security type. Accrued interest receivable on HTM securities is excluded from the estimate of credit losses. The estimate of expected credit losses considers historical credit loss information that is adjusted for current conditions and reasonable and supportable forecasts and is included in investment securities HTM, net, at amortized cost on the consolidated balance sheets
For AFS securities, the Corporation evaluates whether any decline in fair value has resulted from credit losses or other factors. In making this assessment, management considers the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, the present value of cash flows expected to be collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit loss exists and an allowance for credit losses on investments is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. Any impairment that has not been recorded through an allowance for credit losses on investments is recognized in OCI.

Changes in the allowance for credit losses on investments are recorded as provision for, or reversal of, credit loss expense. Losses are charged against the allowance when management believes the AFS security is uncollectible or when either of the criteria regarding intent or requirement to sell is met. Accrued interest receivable on AFS debt securities is excluded from the estimate of credit losses. See Note 3 for additional information on investment securities.

FHLB and Federal Reserve Bank Stocks
The Corporation is required to maintain Federal Reserve stock and FHLB stock as a member of both the Federal Reserve System and the FHLB, and in amounts as required by these institutions. These equity securities are “restricted” in that they can only be sold back to the respective institutions or another member institution at par. Therefore, they are less liquid than other marketable equity securities and their fair value is equal to amortized cost. See Note 3 for additional information on the FHLB and Federal Reserve Bank Stocks.
Loans Held for Sale
Residential Loans Held for Sale: Residential loans held for sale, which consist generally of current production of certain fixed-rate, first-lien residential mortgage loans, are carried at estimated fair value. As a result of holding these loans at fair value, changes in the secondary market are reflected in earnings immediately, as opposed to being dependent upon the timing of sales. The estimated fair value is based on what secondary markets are currently offering for portfolios with similar characteristics.
Commercial Loans Held for Sale: Commercial loans held for sale are carried at the lower of cost or estimated fair value. The estimated fair value is based on a discounted cash flow analysis.
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Loans
Loans that management has the intent and ability to hold for the foreseeable future or until maturity or pay-off are reported at their outstanding principal balances, net of any deferred fees and costs on originated loans. Origination fee income received on loans and amounts representing the estimated direct costs of origination are deferred and amortized to interest income over the life of the loan using the effective interest method. An ACLL is established for estimated credit losses in the loan portfolio. See Allowance for Credit Losses below for further policy discussion. See Note 4 for additional information on loans.
Nonaccrual Loans: Management considers a loan to be nonaccrual when it believes it will be unable to collect all amounts due according to the original contractual terms of the note agreement, including both principal and interest.
Interest income on loans is based on the principal balance outstanding computed using the effective interest method. The accrual of interest income for commercial loans is discontinued when there is a clear indication that the borrower’s cash flow may not be sufficient to meet payments as they become due, while the accrual of interest income for consumer loans is discontinued when loans reach specific delinquency levels. Loans are considered past due if the required principal and interest payments have not been received as of the date such payments were due. Loans are generally placed on nonaccrual status when contractually past due 90 days or more as to interest or principal payments, unless the loan is well secured and in the process of collection. Additionally, whenever management becomes aware of facts or circumstances that may adversely impact the collectability of principal or interest on loans, it is management’s practice to place such loans on a nonaccrual status immediately, rather than delaying such action until the loans become 90 days past due. When a loan is placed on nonaccrual status, previously accrued and uncollected interest is reversed, amortization of related deferred loan fees or costs is suspended, and income is recorded only to the extent that interest payments are subsequently received in cash and a determination has been made that the principal and interest of the loan is collectible. If collectability of the principal and interest is in doubt, payments received are applied to loan principal.
While a loan is in nonaccrual status, some or all of the cash interest payments received may be treated as interest income on a cash basis as long as the remaining recorded investment in the loan (i.e., after charge off of identified losses, if any) is deemed to be fully collectible. The determination as to the ultimate collectability of the loan's remaining recorded investment must be supported by a current, well documented credit evaluation of the borrower’s financial condition and prospects for repayment, including consideration of the borrower’s sustained historical repayment performance and other relevant factors. A nonaccrual loan is returned to accrual status when all delinquent principal and interest payments become current in accordance with the terms of the loan agreement, the borrower has demonstrated a period of sustained repayment performance, and the ultimate collectability of the total contractual principal and interest is no longer in doubt. A sustained period of repayment performance generally would be a minimum of six months. See Note 4 for additional information on loans.
Troubled Debt Restructurings (“Restructured Loans”): Loans are considered restructured loans if concessions have been granted to borrowers that are experiencing financial difficulty. The concessions granted generally involve the modification of terms of the loan, such as changes in payment schedule or interest rate, which generally would not otherwise be considered. Restructured loans can involve loans remaining on nonaccrual, moving to nonaccrual, or continuing on accrual status, depending on the individual facts and circumstances of the borrower. Nonaccrual restructured loans are included and treated with all other nonaccrual loans. In addition, all accruing restructured loans are reported as TDRs, which are individually analyzed by management. Generally, restructured loans remain on nonaccrual until the customer has attained a sustained period of repayment performance under the modified loan terms (generally a minimum of six months). However, performance prior to the restructuring, or significant events that coincide with the restructuring, are considered in assessing whether the borrower can meet the new terms and whether the loan should be returned to or maintained on accrual status. If the borrower’s ability to meet the revised payment schedule is not reasonably assured, the loan remains on nonaccrual status. See Note 4 for additional information on restructured loans.
Allowance for Credit Losses on Loans: The allowance for loan losses is a reserve for estimated lifetime credit losses in the loan portfolio at the balance sheet date. The expected lifetime credit losses are the product of multiplying the Corporation's estimate of probability of default, loss given default, and the individual loan level exposure at default on an undiscounted basis. The Corporation estimates the lifetime expected loss using prepayment assumptions over the projected lifetime cash flow of these loans. Actual credit losses, net of recoveries, are deducted from the allowance for loan losses. A provision for credit losses, which is a charge against earnings, is recorded to bring the allowance for loan losses to a level that, in management’s judgment, is appropriate to absorb the expected lifetime losses in the loan portfolio.
The methodology applied by the Corporation are discussed in Note 1 Summary of Significant Accounting Policiesis designed to assess the appropriateness of the notes to consolidated financial statements.allowance for loan losses within the Corporation's loan segmentation. The expected impactmethodology also focuses on evaluation of accounting pronouncements recently issued or proposedseveral factors, including but not yet requiredlimited to: evaluation of facts and issues related to specific loans, management’s ongoing review and grading of the loan portfolio using a dual risk rating system consisting of probability of default and loss given default models, which are based on loan grades for
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commercial loans and credit reports for consumer loans applied based on portfolio segmentation leveraging industry breakouts in Commercial and Industrial and property types in CRE for commercial loans and loan types for consumer loans, consideration of historical loan loss and delinquency experience on each portfolio category, trends in past due and nonaccrual loans, the level of potential problem loans, the risk characteristics of the various classifications of loans, changes in the size and character of the loan portfolio, concentrations of loans to specific borrowers or industries, existing economic conditions and economic forecasts, the fair value of underlying collateral, and other qualitative and quantitative factors which could affect potential credit losses. The Corporation utilizes the Moody's Baseline economic forecast in the allowance model and applies that forecast over a reasonable and supportable period with reversion to historical losses. For additional detail on the reasonable and supportable period and reversion inputs, see Note 4. The Corporation estimates the lifetime expected loss using prepayment assumptions over the projected lifetime cash flows of the loan. Because each of the criteria used is subject to change, the analysis of the allowance for loan losses is not necessarily indicative of the trend of future loan losses in any particular loan category. The total allowance for loan losses is available to absorb losses from any segment of the loan portfolio.
Management individually analyzes loans that do not share similar risk characteristics to other loans in the portfolio. Management has determined that commercial loan relationships that have nonaccrual status or commercial and retail loans that have had their terms restructured in a TDR meet this definition. Probable TDRs are loans the Corporation has reviewed individually to determine whether there is a high likelihood that the loans will default and will require restructuring in the near future. Probable TDRs could be classified as Pass, Special Mention, Potential Problem or Nonaccrual within the Corporation's credit quality analysis depending on the specific circumstances surrounding the individual credits. Accrued interest receivable on loans is excluded from the estimate of credit losses. The ACLL attributable to the loan is allocated based on management’s estimate of the borrower’s ability to repay the loan given the availability of collateral, other sources of cash flows, as well as evaluation of legal options available to the Corporation. The amount of expected loan loss is measured based upon the present value of expected future cash flows discounted at the loan’s effective interest rate, the fair value of the underlying collateral less applicable selling costs, or the observable market price of the loan. If foreclosure is probable or the loan is collateral dependent, impairment is measured using the fair value of the loan’s collateral, less costs to sell. Large groups of homogeneous loans, such as residential mortgage, home equity, and other consumer, are collectively evaluated for impairment.
The allowance for unfunded commitments leverages the same methodology utilized to measure the allowance for loan losses. The Corporation estimates expected credit losses over the contractual period in which the Corporation is exposed to credit risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by the Corporation. The estimate includes consideration of the likelihood that funding will occur and an estimate of expected credit losses on commitments expected to be adopted are discussedfunded over its estimated life. See Note 4 for additional information on the ACLL and Note 16 for additional information on the allowance for unfunded commitments.
A portion of the ACLL is comprised of adjustments for qualitative factors not reflected in the table below.quantitative model.
Management believes that the level of the ACLL is appropriate. While management uses currently available information to recognize losses on loans, future adjustments to the ACLL may be necessary based on newly received appraisals, updated commercial customer financial statements, rapidly deteriorating cash flow, and changes in economic conditions that affect our customers. In addition, various regulatory agencies, as an integral part of their examination process, periodically review the Corporation’s ACLL. Such agencies may require additions to the ACLL or may require that certain loan balances be charged off or downgraded into criticized loan categories when their credit evaluations differ from those of management based on their judgments about information available to them at the time of their examinations. See Loans above for further policy discussion and see Note 4 for additional information on the allowance for loan losses.
OREO
OREO is included in other assets on the consolidated balance sheets and is comprised of property acquired through a foreclosure proceeding or acceptance of a deed-in-lieu of foreclosure, and loans classified as in-substance foreclosure. OREO is recorded at the fair value of the underlying property collateral, less estimated selling costs. This fair value becomes the new cost basis for the foreclosed asset. The initial write-down, if any, will be recorded as a charge off against the allowance for loan losses. Any subsequent write-downs to reflect current fair value, as well as gains and losses on disposition and revenues and expenses incurred in maintaining such properties, are expensed as incurred. OREO also includes bank premises formerly but no longer used for banking, property originally acquired for future expansion but no longer intended to be used for that purpose, and property currently held for sale. Banking premises are transferred at the lower of carrying value or fair value, less estimated selling costs and any write-down is expensed as incurred.
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Premises and Equipment and Software
Premises and equipment are stated at cost less accumulated depreciation and amortization. Depreciation and amortization are computed on the straight-line method over the estimated useful lives of the related assets or the lease term. Maintenance and repairs are charged to expense as incurred, while additions or major improvements are capitalized and depreciated over the estimated useful lives. Leasehold improvements are amortized on a straight-line basis over the lesser of the lease terms, including extension options which the Corporation has determined are reasonably certain to be exercised, or the estimated useful lives of the improvements. Software, included in other assets on the consolidated balance sheets, is amortized on a straight-line basis over the lesser of the contract terms or the estimated useful life of the software. See Note 6 for additional information on premises and equipment.
Goodwill and Intangible Assets
Goodwill and Other Intangible Assets: The excess of the cost of an acquisition over the fair value of the net assets acquired consists primarily of goodwill, CDIs, and other identifiable intangibles (primarily related to customer relationships acquired). CDIs have estimated finite lives and are amortized on a straight-line basis to expense over a 10-year period. The other intangibles have estimated finite lives and are amortized on a straight-line basis over their expected useful life. The Corporation reviews long-lived assets and certain identifiable intangibles for impairment at least annually, or whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable, in which case an impairment charge would be recorded.
Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The impairment testing process is conducted by assigning net assets and goodwill to each reporting unit. An initial qualitative evaluation is made to assess the likelihood of impairment and determine whether further quantitative testing to calculate the fair value is necessary. When the qualitative evaluation indicates that impairment is more likely than not, quantitative testing is required whereby the fair value of each reporting unit is calculated and compared to the recorded book value, “step one.” If the calculated fair value of the reporting unit exceeds its carrying value, goodwill is not considered impaired. If the carrying value of a reporting unit exceeds its calculated fair value, an impairment charge is assessed, limited to the amount of goodwill allocated to that reporting unit. See Note 5 for additional information on goodwill and other intangible assets.
Mortgage Servicing Rights: The Corporation sells residential mortgage loans in the secondary market and typically retains the right to service the loans sold. Upon sale, a MSRs asset is capitalized, which represents the then current fair value of future net cash flows expected to be realized for performing servicing activities. MSRs, when purchased, are initially recorded at fair value. As the Corporation has not elected to subsequently measure any class of servicing assets under the fair value measurement method, the Corporation follows the amortization method. MSRs are amortized in proportion to and over the period of estimated net servicing income, and assessed for impairment at each reporting date. MSRs are carried at the lower of the initial capitalized amount, net of accumulated amortization, or estimated fair value, on the consolidated balance sheets.
The Corporation periodically evaluates its MSRs asset for impairment. Impairment is assessed based on fair value at each reporting date using estimated prepayment speeds of the underlying mortgage loans serviced and stratifications based on the risk characteristics of the underlying loans (predominantly loan type and note interest rate). As mortgage interest rates fall, prepayment speeds are usually faster and the value of the MSRs asset generally decreases, requiring additional valuation reserve. Conversely, as mortgage interest rates rise, prepayment speeds are usually slower and the value of the MSRs asset generally increases, requiring less valuation reserve. A valuation allowance is established, through a charge to earnings, to the extent the amortized cost of the MSRs exceeds the estimated fair value by stratification. If it is later determined that all or a portion of the temporary impairment no longer exists for a stratification, the valuation is reduced through a recovery to earnings. An other-than-temporary impairment (i.e., recoverability is considered remote when considering interest rates and loan pay off activity) is recognized as a write-down of the MSRs asset and the related valuation allowance (to the extent a valuation allowance is available) and then against earnings. A direct write-down permanently reduces the carrying value of the MSRs asset and valuation allowance, precluding subsequent recoveries. See Note 5 for additional information on MSRs.
Income Taxes
Amounts provided for income tax expense are based on income reported for financial statement purposes and do not necessarily represent amounts currently payable under tax laws. Deferred income taxes, which arise principally from temporary differences between the amounts reported in the financial statements and the tax bases of assets and liabilities, are included in the amounts provided for income taxes. In assessing the realizability of DTAs, management considers whether it is more likely than not that some portion or all of the DTAs will not be realized. The ultimate realization of DTAs is dependent upon the generation of
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future taxable income and tax planning strategies which will create taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, the amount of taxes paid in available carryback years, projected future taxable income, and, if necessary, tax planning strategies in making this assessment.
The Corporation files a consolidated federal income tax return and separate or combined state income tax returns. Accordingly, amounts equal to tax benefits of those subsidiaries having taxable federal or state losses or credits are offset by other subsidiaries that incur federal or state tax liabilities.
It is the Corporation’s policy to provide for uncertainty in income taxes as a part of income tax expense based upon management’s assessment of whether a tax benefit is more likely than not to be sustained upon examination by tax authorities. At December 31, 2020 and 2019, the Corporation believes it has appropriately accounted for any unrecognized tax benefits. To the extent the adoptionCorporation prevails in matters for which a liability for an unrecognized tax benefit was established or is required to pay amounts in excess of newthe liability established, the Corporation’s effective tax rate in a given financial statement period may be impacted. See Note 13 for additional information on income taxes.
Derivative and Hedging Activities
Derivative instruments, including derivative instruments embedded in other contracts, are carried at fair value on the consolidated balance sheets with changes in the fair value recorded to earnings or accumulated other comprehensive income, as appropriate. On the date the derivative contract is entered into, the Corporation designates the derivative as a fair value hedge (i.e., a hedge of the fair value of a recognized asset or liability), a cash flow hedge (i.e., a hedge of the variability of cash flows to be received or paid related to a recognized asset or liability), or a free-standing derivative instrument. For a derivative designated as a fair value hedge, the changes in the fair value of the derivative instrument and the changes in the fair value of the hedged asset or liability are recognized in current period earnings as an increase or decrease to the carrying value of the hedged item on the balance sheet and in the related income statement account. Amounts within accumulated other comprehensive income are reclassified into earnings in the period the hedged item affects earnings. For a derivative designated as a free-standing derivative instrument, changes in fair value are reported in current period earnings. The free-standing derivative instruments included: interest rate risk management, commodity hedging, and foreign currency exchange solutions.
The Corporation is exposed to counterparty credit risk, which is the risk that counterparties to the derivative contracts do not perform as expected. If a counterparty fails to perform, our counterparty credit risk is equal to the amount reported as a derivative asset on our balance sheet. The Corporation uses master netting arrangements to mitigate counterparty credit risk in derivative transactions. To the extent the derivatives are subject to master netting arrangements, the Corporation takes into account the impact of master netting arrangements that allow the Corporation to settle all derivative contracts executed with the same counterparty on a net basis, and to offset the net derivative position with the related cash collateral.
Federal regulations require the Corporation to clear all LIBOR interest rate swaps through a clearing house, if possible. For derivatives cleared through central clearing houses, the variation margin payments are legally characterized as daily settlements of the derivative rather than collateral. The Corporation's clearing agent for interest rate derivative contracts that are centrally cleared through the Chicago Mercantile Exchange (CME) and the London Clearing House (LCH) settles the variation margin daily. As a result, the variation margin payment and the related derivative instruments are considered a single unit of account for accounting standards materially affectsand financial reporting purposes. Depending on the net position, the fair value is reported in other assets or accrued expenses and other liabilities on the consolidated balance sheets. The daily settlement of the derivative exposure does not change or reset the contractual terms of the instrument. See Note 14 for additional information on derivatives and hedging activities.
Securities Sold Under Agreement to Repurchase
The Corporation enters into agreements under which it sells securities subject to an obligation to repurchase the same or similar securities. Under these arrangements, the Corporation may transfer legal control over the assets but still retain effective control through an agreement that both entitles and obligates the Corporation to repurchase the assets. These repurchase agreements are accounted for as collateralized financing arrangements (i.e., secured borrowings whereby the collateral would be used to settle the fair value of the repurchase agreement should the Corporation be in default (e.g., fails to make an interest payment to the counterparty) and not as a sale and subsequent repurchase of securities (i.e., there is no offsetting or netting of the investment securities assets with the repurchase agreement liabilities). The obligation to repurchase the securities is reflected as a liability within federal funds purchased and securities sold under agreements to repurchase on the Corporation’s consolidated balance sheets, while the securities underlying the repurchase agreements remain in the respective investment securities asset accounts. See Notes 9 and 15 for additional information on repurchase agreements.
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Retirement Plans
The funded status of the retirement plans is recognized as an asset or liability on the consolidated balance sheets and changes in that funded status are recognized in the year in which the changes occur through OCI. Plan assets and benefit obligations are measured as of fiscal year end. The measurement of the projected benefit obligation and pension expense involve actuarial valuation methods and the use of various actuarial and economic assumptions. The Corporation monitors the assumptions and updates them periodically. Due to the long-term nature of the pension plan obligation, actual results may differ significantly from estimations. Such differences are adjusted over time as the assumptions are replaced by facts and values are recalculated. See Note 12 for additional information on the Corporation’s retirement plans.
Stock-Based Compensation
The fair value of stock options granted is estimated on the date of grant using a Black-Scholes option pricing model, while the fair value of restricted common stock awards is their fair market value on the date of grant. Performance awards are based on performance goals of earnings per share and total shareholder return with vesting ranging from a minimum of 0% to a maximum of 150% of the target award. Performance awards are valued utilizing a Monte Carlo simulation model to estimate fair value of the awards at the grant date. The fair values of stock options and restricted stock awards are amortized as compensation expense on a straight-line basis over the vesting period of the grants. Expenses related to stock options and restricted stock awards are fully recognized on the date the colleague meets the definition of normal or early retirement. Compensation expense recognized is included in personnel expense on the consolidated statements of income. See Note 11 for additional information on stock-based compensation.
Comprehensive Income
Comprehensive income includes all changes in stockholders’ equity during a period, except those resulting from transactions with stockholders. In addition to net income, other components of the Corporation’s comprehensive income include the after tax effect of changes in net unrealized gain / loss on securities AFS and changes in net actuarial gain / loss on defined benefit pension and postretirement plans. Comprehensive income is reported on the accompanying consolidated statements of changes in stockholder’s equity and consolidated statements of comprehensive income. See Note 22 for additional information on accumulated other comprehensive income (loss).
Fair Value Measurements
Fair value represents the estimated price at which an orderly transaction to sell an asset or to transfer a liability would take place between market participants at the measurement date under current market conditions (i.e., an exit price concept). As there is no active market for many of the Corporation’s financial condition, resultsinstruments, estimates are made using discounted cash flow or other valuation techniques. Inputs into the valuation methods are subjective in nature, involve uncertainties, and require significant judgment and therefore cannot be determined with precision. Accordingly, the derived fair value estimates presented herein are not necessarily indicative of operations, or liquidity, the impactsamounts the Corporation could realize in a current market exchange. Assets and liabilities are discussedcategorized into three levels based on the markets in which the assets and liabilities are traded and the reliability of the assumptions used to determine fair value. In instances where the determination of the fair value measurement is based on inputs from different levels of the fair value hierarchy, the level in the applicable sectionsfair value hierarchy in which the entire fair value measurement falls is based on the lowest level input that is significant to the fair value measurement in its entirety. The Corporation’s assessment of thisthe significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability. See Note 18 for additional information on fair value measurements. Below is a brief description of each fair value level.
Level 1 — Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets or liabilities that the Corporation has the ability to access.
Level 2 — Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs may include quoted prices for similar assets and liabilities in active markets, as well as inputs that are observable for the asset or liability (other than quoted prices), such as interest rates, foreign exchange rates, and yield curves that are observable at commonly quoted intervals.
Level 3 — Level 3 inputs are unobservable inputs for the asset or liability, which are typically based on an entity’s own assumptions, as there is little, if any, related market activity.
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Cash, Cash Equivalents, and Restricted Cash
For purposes of the consolidated statements of cash flows, cash, cash equivalents, and restricted cash are considered to include cash and due from banks, interest-bearing deposits in other financial reviewinstitutions, federal funds sold and securities purchased under agreements to resell.
Earnings Per Common Share
Earnings per common share are calculated utilizing the notestwo-class method. Basic earnings per common share are calculated by dividing the sum of distributed earnings to consolidated financial statements.common shareholders and undistributed earnings allocated to common shareholders by the weighted average number of common shares outstanding. Diluted earnings per common share are calculated by dividing the sum of distributed earnings to common shareholders and undistributed earnings allocated to common shareholders by the weighted average number of common shares outstanding adjusted for the dilutive effect of common stock awards (outstanding stock options and unvested restricted stock awards) and common stock warrants. See Note 20 for additional information on earnings per common share.
Impact of Adopting ASU 2016-13 Financial Instruments - Credit Losses (Topic 326)
At January 1, 2020, the adoption of ASU 2016-13 resulted in an increase to the allowance for loan losses of $112 million and an increase to the allowance for unfunded commitments of $19 million for a total increase to the ACLL of $131 million. A corresponding after tax decrease to common equity of $98 million along with a DTA of $33 million were recorded.
The following table illustrates the impact of adoption by loan segmentation:
December 31, 2019January 1, 2020
($ in Thousands)Allowance for Loan LossesAllowance for Unfunded CommitmentsCECL Day 1 AdjustmentACLL Beginning Balance
Commercial and industrial$91,133 $12,276 $48,921 $152,330 
Commercial real estate - owner occupied10,284 127 (1,851)8,560 
Commercial and business lending101,417 12,403 47,070 160,890 
Commercial real estate - investor40,514 530 2,287 43,331 
Real estate construction24,915 7,532 25,814 58,261 
Commercial real estate lending65,428 8,062 28,101 101,591 
Total commercial166,846 20,465 75,171 262,482 
Residential mortgage16,960 33,215 50,175 
Home equity10,926 1,038 14,240 26,204 
Other consumer6,639 405 8,520 15,564 
Total consumer34,525 1,443 55,975 91,943 
Total loans$201,371 $21,907 $131,147 $354,425 
The allowance for credit losses on HTM securities was approximately $61,000 at January 1, 2020, attributable entirely to the Corporation's municipal securities.










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New Accounting Pronouncements Adopted
StandardDescriptionDescriptionDate of adoptionEffect on financial statements
ASU 2017-12 Derivatives and Hedging2016-13 Financial Instruments - Credit Losses (Topic 815)326): Targeted Improvements to Accounting for Hedging ActivitiesMeasurement of Credit Losses on Financial InstrumentsThe FASB issued an amendment to better alignreplace the current incurred loss impairment methodology. Under the new guidance, entities will be required to measure expected credit losses by utilizing forward-looking information to assess an entity's ACL. The guidance also requires consideration of a company’s financial reporting for hedging activities withbroader range of reasonable and supportable information to inform credit loss estimates. The measurement of expected credit losses is based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the economic objectives of those activities for both financial (e.g., interest rate) and commodity risks. The provisions create more transparency around how economic results are presented, both on the facecollectability of the financial statementsreported amount. An entity must use judgment in determining the relevant information and estimation methods that are appropriate in the footnotes. It also contains targeted improvements to simplify the application of hedge accounting guidance.its circumstances. This amendment iswas effective for fiscal years beginning after December 15, 2018,2019, including interim periods within those fiscal years. Entities should apply the amendment onby means of a modified retrospective transition method in which the cumulative effect of the change will be recognized within equity in the consolidated balance sheet as of the date of adoption. Early adoption is permitted, including in an interim period. If an entity early adopts in an interim period, any adjustments should be reflectedcumulative-effect adjustment to retained earnings as of the beginning of the fiscal year of adoption. ASU 2018-19 was issued to clarify that includesreceivables arising from operating leases are not within the interim period.scope of Subtopic 326-20. Instead, impairment of receivables arising from operating leases should be accounted for in accordance with Topic 842, Leases. ASU 2019-04 was issued and provided entities alternatives for measurement of accrued interest receivable, clarified the steps entities should take when recording the transfer of loans or debt securities between measurement classifications or categories and clarifies that entities should include expected recoveries on financial assets. ASU 2019-05 was issued to provide entities that have certain instruments within the scope of Subtopic 320-20 with an option to irrevocably elect the fair value option in Subtopic 825-10. ASU 2020-02 was issued to further explain the measurement of current expected credit losses and the development, governance, and documentation of a systematic methodology.1st Quarter 20192020For the Corporation to date, all notional amounts of customer derivative transactions have been matched with a mirror derivative transaction with another counterparty. The Corporation has adopted the Update using a modified retrospective approach. The Corporation has developed a CECL allowance model which calculates reserves over the life of the loan and is largely driven by portfolio characteristics, risk-grading, economic outlook, and key methodology assumptions. Those assumptions are based upon the existing probability of default and loss given default framework. At adoption, the Corporation utilized a single economic forecast over a 2-year reasonable and supportable forecast period. In the second year, the Corporation used and may use againstraight-line reversion to historical losses. The Corporation recorded a $131 million adjustment to the ACL related to the adoption of this standard, which includes $61 thousand related to the HTM investment securities portfolio. The Corporation has elected to maintain pools accounted for under Subtopic 310-30 at adoption. The Corporation has elected to utilize the 2019 Capital Transition Relief for initial adoption, as well as the 2020 Capital Transition Relief as permitted under applicable regulations. Results for the periods after January 1, 2020 are presented in the future, derivative instrumentsaccordance with ASC 326 while prior period amounts continue to hedge the variabilitybe reported in interest payments or protect the value of certain assets and liabilities recorded on its consolidated balance sheets from changes in interest rates. Therefore, the new ASU is not currently applicable; however, there is the potential the standard could apply in the future if such arrangements begin to occur.accordance with previously applicable standards.
ASU 2017-07 Compensation — Retirement Benefits2018-13 Fair Value Measurement (Topic 715)820): ImprovingDisclosure Framework—Changes to the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit CostDisclosure Requirements for Fair Value Measurement
The FASB issued an amendment to improveadd, modify, and remove disclosure requirements on fair value measurements in Topic 820, Fair Value Measurement, based on the presentationFASB Concepts Statement "Conceptual Framework for Financial Reporting," including the consideration of net periodic pension costcosts and net periodic postretirement benefit cost, including a requirement that employers disaggregate the service cost component from the other components of net benefit cost. In addition, thebenefits. The amendment provides explicit guidance on how to present the service cost componentwas effective for fiscal years, and the other components of net benefit cost in the income statement and allow only the service cost component of net benefit cost to be eligible for capitalization. This amendment is effective forinterim periods within those fiscal years, beginning after December 15, 2017, including2019. The amendments on changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements, and the narrative description of measurement uncertainty should be applied prospectively for only the most recent interim periods within thoseor annual period presented in the initial fiscal years. Entitiesyear of adoption. All other amendments should apply the amendmentbe applied retrospectively to each periodall periods presented and prospectively only for the capitalization component. Early adoption is permitted, but should be within the first interim period if interim financial statements are issued.upon their effective date.1st Quarter 20182020Upon adoption, theThe Corporation will have a slight change in presentation,has evaluated and determined it has an immaterial impact to its results of operations, financial position, and liquidity.with minor changes in presentation.
ASU 2017-04 Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill ImpairmentThe FASB issued an amendment to simplify the subsequent quantitative measurement of goodwill by eliminating step two from the goodwill impairment test. Instead, an entity will perform only step one of its quantitative goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount, and then recognizing an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. An entity will still have the option to perform a qualitative assessment for a reporting unit to determine if the quantitative step one impairment test is necessary. This amendment iswas effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Entities should apply the amendment prospectively. Early adoption is permitted, including in an interim period, for impairment tests performed after January 1, 2017. The Corporation1st Quarter 2020There has not had to perform a step one quantitative analysis since 2012, which concludedbeen no impairment was necessary.2nd Quarter 2020, consistent with the Corporation's annual impairment test in May of each year.The Corporation is currently evaluating thematerial impact on its results of operations, financial position, and liquidity.
ASU 2017-01 Business Combinations (Topic 805): Clarifying the Definition of a Business
The FASB issued amendments to clarify the definition of a business in order to assist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets versus businesses. The new standard narrows the definition of a business by adding three principal clarifications if: (1) substantially all the fair value of the gross assets in the asset group is concentrated in either a single identifiable asset or group of similar identifiable assets the transaction does not involve a business, (2) the asset group does not include a minimum of an input and a substantive process, it does not represent a business, and (3) the integrated set of activities (including its inputs and processes) does not create, or have the ability to create, goods or services to customers, investment income (e,g. dividends or interest) or other revenues, it is not a business. The overall intention is to provide consistency in applying the guidance, reduce the costs of application, and make the definition of a business more operable.

1st Quarter 2018
The Corporation has evaluated adoption of the new guidance and determined it will not have a material impact onperforms its results of operations, financial position, or liquidity.

annual impairment testing in May.

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StandardDescriptionDescriptionDate of adoptionEffect on financial statements
ASU 2016-18 Statement of Cash Flows (Topic 230): Restricted Cash2020-03 Codification Improvements to Financial InstrumentsThe FASB issued an amendment to improve GAAP by providing guidance onfurther clarify that all entities are required to provide the presentation of restricted cash or restricted cash equivalentsfair value option disclosures in the statement of cash flows, in order to reduce diversity in practice.paragraphs 825-10-50-24 through 50-32. The amendment requiresalso states that paragraphs 820-10-35-2A(g) and 820-10-35-18L are to include the phrase nonfinancial items accounted for as derivatives under Topic 815 to be consistent with the previous amendments to Section 820-10-35 that were made by ASU No. 2018-09, Codification Improvements. The amendment also clarifies that the disclosure requirements in Topic 320 apply to the disclosure requirements in Topic 942 for depository and lending institutions along with improving the understandability of the guidance relating to subtopic 470-50 and subtopic 820-10. Lastly, the amendment clarifies that the contractual term of a statement of cash flow explain the change during the periodnet investment in the total cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. Therefore, amounts generally described as restricted cash and restricted cash equivalentsa lease determined in accordance with Topic 842 should be includedthe contractual term used to measure expected credit losses under Topic 326 and that when an entity regains control of financial assets sold, an ACL should be recorded in cash and cash equivalents when reconciling the beginning and end of period total amounts shown on the statement of cash flow. This amendment is effective for fiscal years beginning after December 15, 2017, including interim periods within those fiscal years. Entities should apply the amendment retrospectively to each period presented. Early adoption is permitted, including in an interim period.accordance with Topic 326.1st Quarter 20182020Upon adoption, the Corporation will have a slight change in presentation, and an immaterial impact to its results of operations or financial position.
ASU 2016-16 Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory
The FASB issued an amendment requiring an entity to recognize income tax consequences on an intra-entity transfer of an asset other than inventory at the time the transaction occurs. This amendment is effective for fiscal years beginning after December 15, 2017, including interim periods within those fiscal years. Entities should apply the amendment by means of a cumulative-effect adjustment to retained earnings as of the beginning of the fiscal year of adoption. Early adoption is permitted for all entities in the first interim period if an entity issues interim financial statements.

1st Quarter 2018
The Corporation has evaluated adoption of the new guidance and determined it will not have a material impact on its results of operations, financial position, or liquidity.

has an immaterial impact.
ASU 2016-15 Statement2020-04 Reference Rate Reform (Topic 848): Facilitation of Cash Flows (Topic 230): Classificationthe Effects of Certain Cash Receipts and Cash PaymentsReference Rate Reform on Financial ReportingThe FASB issued an amendment to provide clarification on whereoptional expedients and exceptions for applying GAAP to classify cash flows involvingcontracts, hedging relationships, and other transactions affected by reference rate reform if certain cash receiptscriteria are met. The amendment only applies to contracts, hedging relationships, and cash payments. Underother transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The expedients and exceptions provided by the new guidance, cash payments for debt prepaymentamendments do not apply to contract modifications made and hedging relationships entered into or debt extinguishment costs should be classified as cash outflows for financing activities. The new guidance also details the specific classification of contingent consideration cash payments made after a business combination depending on the timing of payments. Lastly, cash proceeds received from corporate owned life insurance policies (including BOLI) should be classified as cash inflows from investing, while the cash payments for the premiums may be classified as cash outflows for investing, operating, or a combination of both. This amendment is effective for fiscal years beginningevaluated after December 15, 2017, including interim periods within those fiscal years. Entities should apply31, 2022, except for hedging relationships existing as of December 31, 2022, that an entity has elected certain optional expedients for and that are retained through the amendment retrospectively to each period presented. Early adoption is permitted, including in an interim period; however, allend of the amendments must be adopted in the same period.hedging relationship.1st Quarter 20182020The Corporation has evaluated adoptionthe impact of the new guidanceUpdate and determined it will not have a material impact on its results of operations or financial position upon adoption.
ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial InstrumentsThe FASB issued an amendment to replace the current incurred loss impairment methodology. Under the new guidance, entities will be required to measure expected credit losses by utilizing forward-looking information to assess an entity's allowanceexpedients provided allow for credit losses. The guidance also requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The measurement of expected credit losses is based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. An entity must use judgment in determining the relevant information and estimation methods that are appropriate in its circumstances. This amendment is effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. Entities should apply the amendment by means of a cumulative-effect adjustment to retained earnings as of the beginning of the fiscal year of adoption. Early adoption is permitted.1st Quarter 2020The Corporation is currently evaluating the impact on its results of operations, financial position, and liquidity. A cross-functional team has been established to assess and implement the standard.
ASU 2016-02; ASU 2018-01 Leases (Topic 842)The FASB issued an amendment to provide transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements. This amendment will require lessees to recognize the following for all leases (with the exception of short-term leases) at the commencement date: 1) a lease liability, which is a lessee's obligation to make lease payments arising from a lease, measured on a discounted basis; and 2) a right-of-use asset, which is an asset that represents the lessee's right to use, or control the use of, a specified asset for the lease term. Under the new guidance, lessor accounting is largely unchanged. This amendment is effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2018. Entities are required to recognize and measure leases at the beginning of the earliest period presented using a modified retrospective approach. The modified retrospective approach includes a number of optional practical expedients that entities may elect to apply. These practical expedients relate to the identification and classification of leases that commenced before the effective date, initial direct costs for leases that commenced before the effective date, and the ability to use hindsight in evaluating lessee options to extend or terminate a lease or to purchase the underlying asset. Early adoption is permitted. In January 2018, the FASB issued an amendment to provide entities with the optional practical expedient to not evaluate existing or expired land easements that were previously not accounted for as leases under Topic 840.1st Quarter 2019The Corporation is currently evaluating the impact on its results of operations, financial position, and liquidity. A cross-functional team has been established to assess and implement the standard.


StandardDescriptionDate of adoptionEffect on financial statements
ASU 2016-01 Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial LiabilitiesThe FASB issued an amendment to address certain aspects of recognition, measurement, presentation, and disclosure of financial instruments. This amendment supersedes the guidance to classify equity securities with readily determinable fair values into different categories, requires equity securities to be measured at fair value with changes in the fair value recognized through net income, and simplifies the impairment assessment of equity investments without readily determinable fair values. The amendment requires public business entities that are required to disclose the fair value of financial instruments measured at amortized cost on the balance sheet to measure that fair value using the exit price notion. The amendment requires an entity to present separately in other comprehensive income the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific credit risk when the entity has elected to measure the liability at fair value in accordance with the fair value option. The amendment requires separate presentation of financial assets and financial liabilities by measurement category and form of financial asset on the balance sheet or in the accompanying notessimpler, more streamlined modifications to the financial statements. The amendment reduces diversity in current practice by clarifying that an entity should evaluate the need for a valuation allowance on a deferred tax asset related to available for sale securities in combination with the entity’s other deferred tax assets. This amendment is effective for fiscal years beginning after December 15, 2017, including interim periods within those fiscal years. Entities are required to apply the amendment by meansinstruments referencing LIBOR. A small population of a cumulative-effect adjustment as of the beginning of the fiscal year of adoption, with the exception of the amendment related to equity securities without readily determinable fair values, which should be applied prospectively to equity investments that exist as of the date of adoption.1st Quarter 2018The Corporation has evaluated adoption ofloans have been modified under the new guidance and determined it will not have a material impact on its results of operations, financial position, or liquidity.
ASU 2014-09 Revenue from Contracts with Customers (Topic 606)The FASB issued an amendment to clarify the principles for recognizing revenue and to develop a common revenue standard. The standard outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance. The core principle of the revenue model is that “an entity recognizes revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.” In applying the revenue model to contracts within its scope, an entity should apply the following steps: (1) identify the contract(s) with a customer, (2) identify the performance obligations in the contract, (3) determine the transaction price, (4) allocate the transaction price to the performance obligations in the contract, and (5) recognize revenue when (or as) the entity satisfies a performance obligation. The standard applies to all contracts with customers except those that are within the scope of other topics in the FASB Codification. The standard also requires significantly expanded disclosures about revenue recognition. The FASB continues to release new accounting guidance related to the adoption of this standard, which could impact the Corporation's preliminary materiality analysis and may change the conclusions reached as to the application of this new guidance. The amendment was originally to be effective for annual reporting periods beginning after December 15, 2016 (including interim reporting periods within those periods); however, in July 2015, the FASB approved a one year deferral of the effective date to December 31, 2017.1st Quarter 2018Approximately 70% of the Corporation’s revenue comes from net interest income and is explicitly out of scope of the guidance. Other out-of-scope revenue streams excluded approximately 10% of additional revenue. The primary contracts subject to the guidance include service charges and deposit account fees, card-based and loan fees, trust and asset management fees, brokerage commissions and fees, and insurance commissions and fees. The Corporation has concluded the adoption of the accounting standard will not have a material impact on the Corporation's revenue recognition patterns or financial presentation and disclosures. The new standard is largely consistent with the existing guidance and current practices applied by our businesses. We will adopt this guidance using the modified retrospective approach in first quarter of 2018.
95
ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Information required by this item is set forth in Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations, under the captions Quantitative and Qualitative Disclosures about Market Risk and Interest Rate Risk.



ITEM 8.FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
ASSOCIATED BANC-CORP
CONSOLIDATED BALANCE SHEETS
 December 31,
 20172016
 (In Thousands, Except Share and Per Share Data)
Assets  
Cash and due from banks$483,666
$446,558
Interest-bearing deposits in other financial institutions199,702
149,175
Federal funds sold and securities purchased under agreements to resell32,650
46,500
Investment securities held to maturity, at amortized cost2,282,853
1,273,536
Investment securities available for sale, at fair value4,043,446
4,680,226
Federal Home Loan Bank and Federal Reserve Bank stocks, at cost165,331
140,001
Residential loans held for sale (a)
85,544
108,010
Commercial loans held for sale
12,474
Loans20,784,991
20,054,716
Allowance for loan losses(265,880)(278,335)
Loans, net20,519,111
19,776,381
Bank and corporate owned life insurance591,057
585,290
Tax credit investments147,099
67,860
Trading assets69,675
52,398
Premises and equipment, net330,963
330,315
Goodwill976,239
971,951
Mortgage servicing rights, net58,384
61,476
Other intangible assets, net15,580
15,377
Other assets482,294
421,787
Total assets$30,483,594
$29,139,315
Liabilities and stockholders' equity  
Noninterest-bearing demand deposits$5,478,416
$5,392,208
Interest-bearing deposits17,307,546
16,496,240
Total deposits22,785,962
21,888,448
Federal funds purchased and securities sold under agreements to repurchase324,815
508,347
Other short-term funding351,467
583,688
Long-term funding3,397,450
2,761,795
Trading liabilities67,660
51,103
Accrued expenses and other liabilities318,797
254,622
Total liabilities27,246,151
26,048,003
Stockholders’ equity  
Preferred equity159,929
159,929
Common equity



Common stock1,618
1,630
Surplus1,454,188
1,459,498
Retained earnings1,819,230
1,695,764
Accumulated other comprehensive income (loss)(62,758)(54,679)
Treasury stock, at cost(134,764)(170,830)
Total common equity3,077,514
2,931,383
Total stockholders’ equity3,237,443
3,091,312
Total liabilities and stockholders’ equity$30,483,594
$29,139,315
Preferred shares issued165,000
165,000
Preferred shares authorized (par value $1.00 per share)750,000
750,000
Common shares issued161,751,975
163,030,209
Common shares authorized (par value $0.01 per share)250,000,000
250,000,000
Treasury shares of common stock8,908,448
10,909,362
(a)Effective January 1, 2017, residential loans held for sale are accounted for under the fair value option method of accounting. Prior periods have not been restated. For more information on this accounting policy change, please refer to Note 1 to Notes to the Consolidated Financial Statements.

See accompanying notes to consolidated financial statements.


ASSOCIATED BANC-CORP
CONSOLIDATED STATEMENTS OF INCOME
 For the Years Ended December 31,
 201720162015
 (In Thousands, Except Per Share Data)
Interest income 
Interest and fees on loans$749,000
$659,538
$615,627
Interest and dividends on investment securities   
Taxable96,909
95,152
100,292
Tax-exempt32,977
32,049
31,152
Other interest7,719
4,829
6,591
Total interest income886,605
791,568
753,662
Interest expense   
Interest on deposits94,025
50,335
33,125
Interest on Federal funds purchased and securities sold under agreements to repurchase2,527
1,314
943
Interest on other short-term funding5,677
2,114
465
Interest on long-term funding43,156
30,532
42,851
Total interest expense145,385
84,295
77,384
Net interest income741,220
707,273
676,278
Provision for credit losses26,000
70,000
37,500
Net interest income after provision for credit losses715,220
637,273
638,778
Noninterest income   
Insurance commissions and fees81,474
80,795
75,363
Service charges and deposit account fees64,427
66,609
65,471
Card-based and loan fees52,688
50,077
47,912
Trust and asset management fees50,191
46,867
48,840
Brokerage commissions and fees19,935
16,235
15,378
Mortgage banking, net19,360
38,121
32,263
Capital markets, net19,642
22,059
14,558
Bank and corporate owned life insurance16,250
14,371
9,796
Asset gains (losses), net(1,244)(86)2,540
Investment securities gains (losses), net434
9,316
8,133
Other9,523
8,519
9,103
Total noninterest income332,680
352,883
329,357
Noninterest expense   
Personnel419,778
414,837
404,741
Occupancy53,842
56,069
60,896
Technology63,004
57,300
60,613
Equipment21,201
21,489
23,209
Business development and advertising28,946
26,351
25,772
Legal and professional22,509
19,869
17,052
Card issuance and loan costs11,760
13,641
14,102
Foreclosure / OREO expense, net4,878
4,844
5,442
FDIC assessment31,300
34,750
26,000
Other intangible amortization1,959
2,093
3,094
Other49,956
51,317
57,426
Total noninterest expense709,133
702,560
698,347
Income before income taxes338,767
287,596
269,788
Income tax expense109,503
87,322
81,487
Net income229,264
200,274
188,301
Preferred stock dividends9,347
8,903
7,155
Net income available to common equity$219,917
$191,371
$181,146
Earnings per common share   
Basic$1.45
$1.27
$1.20
Diluted$1.42
$1.26
$1.19
Average common shares outstanding   
Basic150,877
148,769
149,350
Diluted153,647
149,961
150,603
See accompanying notes to consolidated financial statements.


ASSOCIATED BANC-CORP
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
 For the Years Ended December 31,
 201720162015
 ($ in Thousands)
Net income$229,264
$200,274
$188,301
Other comprehensive income, net of tax   
Investment securities available for sale   
Net unrealized gains (losses)(12,302)(17,900)(37,873)
Net unrealized gain (loss) on available for sale securities transferred to held to maturity securities(14,738)
17,434
Amortization of net unrealized gain (loss) on available for sale securities transferred to held to maturity securities(2,665)(5,887)(555)
Reclassification adjustment for net gain (loss) realized in net income
(9,316)(8,133)
Income tax (expense) benefit11,331
12,565
11,074
Other comprehensive income (loss) on investment securities available for sale(18,374)(20,538)(18,053)
Defined benefit pension and postretirement obligations   
Amortization of prior service cost(148)(73)50
Plan amendments
1,759

Amortization of actuarial loss (gains)16,555
(4,026)(15,636)
Income tax (expense) benefit(6,112)815
5,873
Other comprehensive income (loss) on pension and postretirement obligations10,295
(1,525)(9,713)
Total other comprehensive income (loss)(8,079)(22,063)(27,766)
Comprehensive income$221,185
$178,211
$160,535

See accompanying notes to consolidated financial statements.



ASSOCIATED BANC-CORP
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
 Preferred EquityCommon Stock   
SharesAmountSharesAmountSurplusRetained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Treasury StockTotal
 (In Thousands, Except Per Share Data)
Balance, December 31, 201462
$59,727
166,544
$1,665
$1,484,933
$1,497,818
$(4,850)$(239,042)$2,800,251
Comprehensive income         
Net income




188,301


188,301
Other comprehensive income (loss)





(27,766)
(27,766)
Comprehensive income        $160,535
Common stock issued         
Stock-based compensation plans, net



3,316
(22,538)
39,276
20,054
Acquisition of Ahmann & Martin Co.

2,621
26
43,504



43,530
Purchase of common stock returned to authorized but unissued

(4,965)(49)(92,951)


(93,000)
Purchase of treasury stock






(5,154)(5,154)
Cash dividends         
Common stock, $0.41 per share




(62,400)

(62,400)
Preferred stock




(7,155)

(7,155)
Issuance of preferred stock65
62,966






62,966
Purchase of preferred stock(2)(1,209)


(126)

(1,335)
Other
(105)


(661)

(766)
Stock-based compensation expense, net



18,202



18,202
Tax impact of stock-based compensation



1,518



1,518
Balance, December 31, 2015125
$121,379
164,200
$1,642
$1,458,522
$1,593,239
$(32,616)$(204,920)$2,937,246
Comprehensive income         
Net income




200,274


200,274
Other comprehensive income (loss)





(22,063)
(22,063)
Comprehensive income        $178,211
Common stock issued         
Stock-based compensation plans, net



1,940
(19,356)
39,164
21,748
Purchase of common stock returned to authorized but unissued

(1,170)(12)(19,995)


(20,007)
Purchase of treasury stock






(5,074)(5,074)
Cash dividends         
Common stock, $0.45 per share




(67,855)

(67,855)
Preferred stock




(8,903)

(8,903)
Issuance of preferred stock100
97,066






97,066
Redemption of preferred stock(60)(57,338)


(1,565)

(58,903)
Purchase of preferred stock
(1,178)


(70)

(1,248)
Stock-based compensation expense, net



21,971



21,971
Tax impact of stock-based compensation



(2,940)


(2,940)
Balance, December 31, 2016165
$159,929
163,030
$1,630
$1,459,498
$1,695,764
$(54,679)$(170,830)$3,091,312
Comprehensive income         
Net income




229,264


229,264
Other comprehensive income (loss)





(8,079)
(8,079)
Comprehensive income        $221,185
Common stock issued         
Stock-based compensation plans, net



2,297
(20,034)
45,356
27,619
Acquisition of Whitnell & Co.

291
3
7,148



7,151
Purchase of common stock returned to authorized but unissued

(1,569)(15)(37,016)


(37,031)
Purchase of treasury stock






(9,290)(9,290)
Cash dividends         
Common stock, $0.50 per share




(76,417)

(76,417)
Preferred stock




(9,347)

(9,347)
Stock-based compensation expense, net



21,227



21,227
Tax impact of stock-based compensation



1,034



1,034
Balance, December 31, 2017165
$159,929
161,752
$1,618
$1,454,188
$1,819,230
$(62,758)$(134,764)$3,237,443
See accompanying notes to consolidated financial statements.


ASSOCIATED BANC-CORP
CONSOLIDATED STATEMENTS OF CASH FLOWS
 For the Years Ended December 31,
 201720162015
Cash Flows from Operating Activities($ in Thousands)
Net income$229,264
$200,274
$188,301
Adjustments to reconcile net income to net cash provided by operating activities:   
Provision for credit losses26,000
70,000
37,500
Depreciation and amortization46,967
45,434
47,168
Addition to (recovery of) valuation allowance on mortgage servicing rights, net175
(200)(425)
Amortization of mortgage servicing rights10,084
12,327
11,601
Amortization of other intangible assets1,959
2,093
3,094
Amortization and accretion on earning assets, funding, and other, net37,476
46,615
39,806
Net amortization of tax credit investments19,834
5,272
3,100
Deferred income taxes21,402
10,656
(3,522)
Gain on sales of investment securities, net(434)(9,316)(8,133)
Asset (gains) losses, net1,244
86
(2,540)
Gain on mortgage banking activities, net(3,516)(27,060)(20,258)
Mortgage loans originated and acquired for sale(715,357)(1,271,124)(1,228,106)
Proceeds from sales of mortgage loans held for sale819,950
1,542,660
1,241,012
Pension contributions(6,242)

(Increase) decrease in interest receivable(9,476)(7,836)395
Increase (decrease) in interest payable6,535
(4,642)3,898
Net change in other assets and other liabilities(27,497)26,144
(11,685)
Net cash provided by operating activities458,368
641,383
301,206
Cash Flows from Investing Activities   
Net increase in loans(861,934)(1,682,579)(1,136,793)
Purchases of   
Available for sale securities(1,137,191)(1,304,921)(2,859,793)
Held to maturity securities(234,379)(195,442)(250,767)
Federal Home Loan Bank and Federal Reserve Bank stocks(262,986)(92,761)(35,647)
Premises, equipment, and software, net of disposals(47,369)(103,881)(54,636)
Proceeds from   
Sales of available for sale securities18,467
549,555
1,601,947
Sale of Federal Home Loan Bank and Federal Reserve Bank stocks237,656
100,000
77,514
Prepayments, calls, and maturities of available for sale securities713,486
997,701
1,099,625
Prepayments, calls, and maturities of held to maturity securities210,753
75,796
17,013
Prepayments, calls and maturities of other assets20,070
27,692
21,236
Net change in tax credit investments(53,770)(23,498)(14,649)
Net cash (paid) received in acquisition339
(685)1,132
Net cash used in investing activities(1,396,858)(1,653,023)(1,533,818)
Cash Flows from Financing Activities   
Net increase in deposits897,514
880,783
2,244,161
Net increase (decrease) in short-term funding(415,753)257,619
(233,872)
Repayment of long-term funding(115,020)(1,180,038)(1,500,035)
Proceeds from issuance of long-term funding750,000
1,265,000
250,000
Proceeds from issuance of common stock for stock-based compensation plans27,619
21,748
20,054
Proceeds from issuance of preferred stock
97,066
62,966
Redemption of preferred stock
(58,903)
Purchase of preferred stock
(1,248)(1,335)
Purchase of common stock returned to authorized but unissued(37,031)(20,007)(93,000)
Purchase of treasury stock for tax withholding(9,290)(5,074)(5,154)
Cash dividends on common stock(76,417)(67,855)(62,400)
Cash dividends on preferred stock(9,347)(8,903)(7,155)
Net cash provided by financing activities1,012,275
1,180,188
674,230
Net increase (decrease) in cash and cash equivalents73,785
168,548
(558,382)
Cash and cash equivalents at beginning of period642,233
473,685
1,032,067
Cash and cash equivalents at end of period$716,018
$642,233
$473,685
Supplemental disclosures of cash flow information   
Cash paid for interest$138,174
$88,269
$73,054
Cash paid for income and franchise taxes81,450
75,558
84,407
Loans and bank premises transferred to other real estate owned11,505
9,752
10,988
Capitalized mortgage servicing rights7,167
12,262
12,372
Loans transferred into held for sale from portfolio, net71,954
256,194

Acquisition   
Fair value of assets acquired, including cash and cash equivalents647
522
4,590
Fair value ascribed to goodwill and intangible assets6,450
4,119
51,791
Fair value of liabilities assumed54
1,423
12,851
Common stock issued in acquisition7,151

43,530

See accompanying notes to consolidated financial statements.


ASSOCIATED BANC-CORP
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2017, 2016, and 2015
Note 1 Summary of Significant Accounting Policies
The accounting and reporting policies of the Corporation conform to U.S. generally accepted accounting principles and to general practice within the financial services industry. The following is a description of the more significant of those policies.
Business
Associated Banc-Corp (individually referred to herein as the "Parent Company" and together with all of its subsidiaries and affiliates, collectively referred to herein as the "Corporation") is a bank holding company headquartered in Wisconsin. The Corporation provides a full range of banking and related financial services to consumer and commercial customers through its network of bank and nonbank subsidiaries. The Corporation is subject to competition from other financial and non-financial institutions that offer similar or competing products and services. The Corporation is regulated by federal and state agencies and is subject to periodic examinations by those agencies.
Basis of Financial Statement Presentation
The consolidated financial statements include the accounts of the Parent Company and its wholly-owned subsidiaries. Investments in unconsolidated entities (none of which are considered to be variable interest entities in which the Corporation is the primary beneficiary) are accounted for using the cost method of accounting when the Corporation has determined that the cost method is appropriate. Investments not meeting the criteria for cost method accounting are accounted for using the equity method of accounting. Investments in unconsolidated entities are included in tax credit and other assets,investments on the consolidated balance sheets, and the Corporation’s share of income or loss is recorded in other noninterest income, while distributions in excess of the investment are recorded in gain on assets.asset gains (losses), net.
All significant intercompany balances and transactions have been eliminated in consolidation.
In preparing the consolidated financial statements, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities as of the date of the balance sheet and revenues and expenses for the period. Actual results could differ significantly from those estimates. Estimates that are particularly susceptible to significant change include the determination of the allowance for loan losses,ACLL, goodwill impairment assessment, mortgage servicing rightsMSRs valuation, and income taxes. Management has evaluated subsequent events for potential recognition or disclosure. Within the tables presented, certain columns and rows may not sum due to the use of rounded numbers for disclosure purposes.
Business Combinations
The Corporation accounts for its acquisitions using the purchase accounting method. Purchase accounting requires the total purchase price to be allocated to the estimated fair values of assets acquired and liabilities assumed, including certain intangible assets that must be recognized. Typically, this allocation results in the purchase price exceeding the fair value of net assets acquired, which is recorded as goodwill. CDIs are a measure of the value of checking, money market and savings deposits acquired in business combinations accounted for under the purchase method. CDIs and other identified intangibles with finite useful lives are amortized using the straight line method over their estimated useful lives of up to ten years.
Fair value of the loans involves estimating the amount and timing of principal and interest cash flows expected to be collected on the loans and discounting those cash flows at a market rate of interest.
For PCD loans, the credit discount includes estimated future credit losses expected over the life of the loan. The credit discount is recorded through a gross up of the allowance for loan loss and the corresponding loan. Adjustments to the allowance for loan losses are made through the provision for credit losses after the date of acquisition.
Purchased performing loans are recorded at fair value, including credit, interest, and liquidity discounts. The fair value discount is accreted as an adjustment to yield over the estimated lives of the loans. There is no allowance for loan losses established at the acquisition date for purchased performing loans. A provision for credit losses is recorded at the time of acquisition for purchased non-PCD loans. See Note 2 for additional information on the Corporation's acquisitions.
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Investment Securities
Securities are classified as held to maturityHTM, AFS, or available for saleequity on the consolidated balance sheets at the time of purchase. Investment securities classified as held to maturity,HTM, which management has the positive intent and ability to hold to maturity, are reported at amortized cost. Investment securities classified as available for sale,AFS, which management has the intent and ability to hold for an indefinite period of time, but not necessarily to maturity, are carried at fair value, with unrealized gains and losses, net of related deferred income taxes, included in stockholders’ equity as a separate component of other comprehensiveOCI. Investment securities classified as equity securities are carried at fair value with changes in fair value immediately reflected in the consolidated statements of income. Any decision to sell investment securities available for saleAFS would be based on various factors, including, but not limited to, asset / liability management strategies, changes in interest rates or prepayment risks, liquidity needs, or regulatory capital considerations. Realized gains or losses on investment security sales (using specific identification method) are included in investment securities gains (losses), net, inon the consolidated statements of income. Premiums and discounts are amortized or accreted into interest income over the estimated life (earlier of call date, maturity, or estimated life) of the related security, using a prospective method that approximates level yield.
In certain situations, management may elect to transfer certain investment securities from the available for saleAFS classification to the held to maturityHTM classification. In such cases, the investment securities are reclassified at fair value at the time of transfer. Any unrealized gain or loss included in accumulated other comprehensive income (loss) at the time of transfer is retained therein and amortized over the remaining life of the investment security as an adjustment to yield.
DeclinesManagement measures expected credit losses on HTM securities on a collective basis by major security type. Accrued interest receivable on HTM securities is excluded from the estimate of credit losses. The estimate of expected credit losses considers historical credit loss information that is adjusted for current conditions and reasonable and supportable forecasts and is included in investment securities HTM, net, at amortized cost on the consolidated balance sheets
For AFS securities, the Corporation evaluates whether any decline in fair value of investment securities (with certain exceptions for debt securities noted below) that are deemed to be other-than-temporary are charged to earnings as a realized loss, and a new cost basis for the investment security is established.has resulted from credit losses or other factors. In evaluating other-than-temporary impairment,making this assessment, management considers the length of time and extent to which fair value is less than amortized cost, any changes to the rating of the security has been in an unrealizedby a rating agency, and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss position, changes in security ratings,exists, the financial condition and near-term prospects of the issuer, as well as security and industry specific economic conditions. In addition, the Corporation considers the intent and ability to retain its investment in the issuer for a period of time sufficient to allow for any anticipated recovery in fair value in the near term. Declines in the fairpresent value of debt securities below amortized cost are deemedcash flows expected to be other-than-temporary in circumstances where: (1)collected from the Corporation hassecurity are compared to the intent to sell a security; (2) it is more likely than not that the Corporation will be required to sell the security


before recovery of its amortized cost basis; or (3) the Corporation does not expect to recover the entire amortized cost basis of the security. If the Corporation intendspresent value of cash flows expected to sellbe collected is less than the amortized cost basis, a security or if itcredit loss exists and an allowance for credit losses on investments is more likely than notrecorded for the credit loss, limited by the amount that the Corporation will be required to sellfair value is less than the security before recovery,amortized cost basis. Any impairment that has not been recorded through an other-than-temporary impairment write-downallowance for credit losses on investments is recognized in earnings equal toOCI.

Changes in the difference betweenallowance for credit losses on investments are recorded as provision for, or reversal of, credit loss expense. Losses are charged against the security’s amortized cost basis and its fair value. If an entity does not intendallowance when management believes the AFS security is uncollectible or when either of the criteria regarding intent or requirement to sell is met. Accrued interest receivable on AFS debt securities is excluded from the security or it is more likely than not that it will not be required to sell the security before recovery, the other-than-temporary impairment write-down is separated into an amount representingestimate of credit loss, which is recognized in earnings, and an amount related to all other factors, which is recognized in other comprehensive income. Declines in value determined to be other-than-temporary are included in investment securities gains (losses), net, in the consolidated statements of income.losses. See Note 3 for additional information on investment securities.
Federal Home Loan Bank (“FHLB”)
FHLB and Federal Reserve Bank Stocks
The Corporation is required to maintain Federal Reserve stock and FHLB stock as a member of both the Federal Reserve System and the FHLB, and in amounts as required by these institutions. These equity securities are “restricted” in that they can only be sold back to the respective institutions or another member institution at par. Therefore, they are less liquid than other marketable equity securities and their fair value is equal to amortized cost. See Note 3 for additional information on the FHLB and Federal Reserve Bank Stocks.
Loans Held for Sale
Residential Loans Held for Sale: LoansResidential loans held for sale, which consist generally of current production of certain fixed-rate, first-lien residential mortgage loans, are now carried at estimated fair value. Effective January 1, 2017, management elected theAs a result of holding these loans at fair value, option to account for all newly originated mortgage loans held for sale which resultschanges in the financial impact of changingsecondary market conditions beingare reflected currently in earnings immediately, as opposed to being dependent upon the timing of sales. The estimated fair value wasis based on what secondary markets are currently offering for portfolios with similar characteristics, which the Corporation classifies as a Level 2 fair value measurement.characteristics.
Commercial Loans Held for Sale: LoansCommercial loans held for sale are carried at the lower of cost or estimated fair value. The estimated fair value is based on a discounted cash flow analysis, which the Corporation classifies as a Level 2 nonrecurring fair value measurement.analysis.
87



Loans
Loans that management has the intent and ability to hold for the foreseeable future or until maturity or pay-off are reported at their outstanding principal balances, net of any deferred fees and costs on originated loans. Origination fee income received on loans and amounts representing the estimated direct costs of origination are deferred and amortized to interest income over the life of the loan using the effective interest method. An allowance for loan lossesACLL is established for estimated credit losses in the loan portfolio. See Allowance for LoanCredit Losses below for further policy discussion. See Note 4 for additional information on loans.
Nonaccrual Loans: Management considers a loan to be impairednonaccrual when it is probable that the Corporationbelieves it will be unable to collect all amounts due according to the original contractual terms of the note agreement, including both principal and interest. This determination is based on management's review of current information and other events regarding the borrowers’ ability to repay their obligations. Management has determined that commercial and consumer loan relationships that have nonaccrual status or have had their terms restructured in a troubled debt restructuring meet this impaired loan definition.
Interest income on loans is based on the principal balance outstanding computed using the effective interest method. The accrual of interest income for commercial loans is discontinued when there is a clear indication that the borrower’s cash flow may not be sufficient to meet payments as they become due, while the accrual of interest income for consumer loans is discontinued when loans reach specific delinquency levels. Loans are considered past due if the required principal and interest payments have not been received as of the date such payments were due. Loans are generally placed on nonaccrual status when contractually past due 90 days or more as to interest or principal payments, unless the loan is well secured and in the process of collection. Additionally, whenever management becomes aware of facts or circumstances that may adversely impact the collectability of principal or interest on loans, it is management’s practice to place such loans on a nonaccrual status immediately, rather than delaying such action until the loans become 90 days past due. When a loan is placed on nonaccrual status, previously accrued and uncollected interest is reversed, amortization of related deferred loan fees or costs is suspended, and income is recorded only to the extent that interest payments are subsequently received in cash and a determination has been made that the principal and interest of the loan is collectible. If collectability of the principal and interest is in doubt, payments received are applied to loan principal.
While a loan is in nonaccrual status, some or all of the cash interest payments received may be treated as interest income on a cash basis as long as the remaining recorded investment in the loan (i.e., after charge off of identified losses, if any) is deemed to be fully collectible. The determination as to the ultimate collectability of the loan's remaining recorded investment must be supported by a current, well documented credit evaluation of the borrower’s financial condition and prospects for repayment, including consideration of the borrower’s sustained historical repayment performance and other relevant factors. A nonaccrual loan is returned


to accrual status when all delinquent principal and interest payments become current in accordance with the terms of the loan agreement, the borrower has demonstrated a period of sustained repayment performance, and the ultimate collectability of the total contractual principal and interest is no longer in doubt. A sustained period of repayment performance generally would be a minimum of six months. See Note 4 for additional information on loans.
Troubled Debt Restructurings (“Restructured Loans”):: Loans are considered restructured loans if concessions have been granted to borrowers that are experiencing financial difficulty. The concessions granted generally involve the modification of terms of the loan, such as changes in payment schedule or interest rate, which generally would not otherwise be considered. Restructured loans can involve loans remaining on nonaccrual, moving to nonaccrual, or continuing on accrual status, depending on the individual facts and circumstances of the borrower. Nonaccrual restructured loans are included and treated with all other nonaccrual loans. In addition, all accruing restructured loans are reported as troubled debt restructurings,TDRs, which are considered and accounted for as impaired loans.individually analyzed by management. Generally, restructured loans remain on nonaccrual until the customer has attained a sustained period of repayment performance under the modified loan terms (generally a minimum of six months). However, performance prior to the restructuring, or significant events that coincide with the restructuring, are considered in assessing whether the borrower can meet the new terms and whether the loan should be returned to or maintained on accrual status. If the borrower’s ability to meet the revised payment schedule is not reasonably assured, the loan remains on nonaccrual status. See Note 4 for additional information on restructured loans.
Allowance for Loan Losses:Credit Losses on Loans: The allowance for loan losses is a reserve for estimated lifetime credit losses on individually evaluated loans determined to be impaired as well as estimated credit losses inherent in the loan portfolio at the balance sheet date. The expected lifetime credit losses are the product of multiplying the Corporation's estimate of probability of default, loss given default, and is basedthe individual loan level exposure at default on quarterly evaluationsan undiscounted basis. The Corporation estimates the lifetime expected loss using prepayment assumptions over the projected lifetime cash flow of the collectability and historical loss experience ofthese loans. Actual credit losses, net of recoveries, are deducted from the allowance for loan losses. A provision for loancredit losses, which is a charge against earnings, is recorded to bring the allowance for loan losses to a level that, in management’s judgment, is appropriate to absorb probablethe expected lifetime losses in the loan portfolio.
The methodology applied by the Corporation is designed to assess the appropriateness of the allowance for loan losses is based upon management’s ongoing review and grading ofwithin the Corporation's loan portfolio into criticized loan categories (defined as specific loans warranting either specific allocation, or a criticized status of special mention, substandard, doubtful, or loss).segmentation. The methodology also focuses on evaluation of several factors, including but not limited to: evaluation of facts and issues related to specific loans, management’s ongoing review and grading of the loan portfolio using a dual risk rating system consisting of probability of default and loss given default models, which are based on loan grades for
88



commercial loans and credit reports for consumer loans applied based on portfolio segmentation leveraging industry breakouts in Commercial and Industrial and property types in CRE for commercial loans and loan types for consumer loans, consideration of historical loan loss and delinquency experience on each portfolio category, trends in past due and nonaccrual loans, the level of potential problem loans, the risk characteristics of the various classifications of loans, changes in the size and character of the loan portfolio, concentrations of loans to specific borrowers or industries, existing economic conditions and economic forecasts, the fair value of underlying collateral, and other qualitative and quantitative factors which could affect potential credit losses. The Corporation utilizes the Moody's Baseline economic forecast in the allowance model and applies that forecast over a reasonable and supportable period with reversion to historical losses. For additional detail on the reasonable and supportable period and reversion inputs, see Note 4. The Corporation estimates the lifetime expected loss using prepayment assumptions over the projected lifetime cash flows of the loan. Because each of the criteria used is subject to change, the analysis of the allowance for loan losses is not necessarily indicative of the trend of future loan losses in any particular loan category. The total allowance for loan losses is available to absorb losses from any segment of the loan portfolio.
When anManagement individually analyzes loans that do not share similar risk characteristics to other loans in the portfolio. Management has determined that commercial loan relationships that have nonaccrual status or commercial and retail loans that have had their terms restructured in a TDR meet this definition. Probable TDRs are loans the Corporation has reviewed individually to determine whether there is a high likelihood that the loans will default and will require restructuring in the near future. Probable TDRs could be classified as Pass, Special Mention, Potential Problem or Nonaccrual within the Corporation's credit quality analysis depending on the specific circumstances surrounding the individual loancredits. Accrued interest receivable on loans is determined to be impaired,excluded from the allowance for loan lossesestimate of credit losses. The ACLL attributable to the loan is allocated based on management’s estimate of the borrower’s ability to repay the loan given the availability of collateral, other sources of cash flows, as well as evaluation of legal options available to the Corporation. The amount of impairmentexpected loan loss is measured based upon the present value of expected future cash flows discounted at the loan’s effective interest rate, the fair value of the underlying collateral less applicable selling costs, or the observable market price of the loan. If foreclosure is probable or the loan is collateral dependent, impairment is measured using the fair value of the loan’s collateral, less costs to sell. Large groups of homogeneous loans, such as residential mortgage, home equity, and other consumer, are collectively evaluated for impairment.
The allowance for unfunded commitments leverages the same methodology utilized to measure the allowance for loan losses. The Corporation estimates expected credit losses over the contractual period in which the Corporation is exposed to credit risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by the Corporation. The estimate includes consideration of the likelihood that funding will occur and an estimate of expected credit losses on commitments expected to be funded over its estimated life. See Note 4 for additional information on the ACLL and Note 16 for additional information on the allowance for unfunded commitments.
A portion of the ACLL is comprised of adjustments for qualitative factors not reflected in the quantitative model.
Management believes that the level of the allowance for loan lossesACLL is appropriate. While management uses currently available information to recognize losses on loans, future adjustments to the allowance for loan lossesACLL may be necessary based on newly received appraisals, updated commercial customer financial statements, rapidly deteriorating cash flow, and changes in economic conditions that affect our customers. In addition, various regulatory agencies, as an integral part of their examination process, periodically review the Corporation’s allowance for loan losses.ACLL. Such agencies may require additions to the allowance for loan lossesACLL or may require that certain loan balances be charged off or downgraded into criticized loan categories when their credit evaluations differ from those of management based on their judgments about information available to them at the time of their examinations. See Loans and Troubled Debt Restructurings above for further policy discussion and see Note 4 for additional information on the allowance for loan losses.
Other Real Estate OwnedOREO
Other real estate ownedOREO is included in other assets inon the consolidated balance sheets and is comprised of property acquired through a foreclosure proceeding or acceptance of a deed-in-lieu of foreclosure, and loans classified as in-substance foreclosure. Other real estate ownedOREO is recorded at the fair value of the underlying property collateral, less estimated selling costs. This fair value becomes the new cost basis for the foreclosed asset. The initial write-down, if any, will be recorded as a charge off against the


allowance for loan losses. Any subsequent write-downs to reflect current fair value, as well as gains and losses on disposition and revenues and expenses incurred in maintaining such properties, are expensed as incurred. Other real estate ownedOREO also includes bank premises formerly but no longer used for banking, as well as property originally acquired for future expansion but no longer intended to be used for that purpose.purpose, and property currently held for sale. Banking premises are transferred at the lower of carrying value or fair value, less estimated selling costs and any write-down is expensed as incurred.
89


Allowance for Unfunded Commitments
The allowance for unfunded commitments is maintained at a level believed by management to be sufficient to absorb estimated probable losses related to unfunded credit facilities (including unfunded loan commitments and letters of credit) and is included in accrued expenses and other liabilities in the consolidated balance sheets. The determination of the appropriate level of the allowance for unfunded commitments is based upon an evaluation of the unfunded credit facilities, including an assessment of historical commitment utilization experience and credit risk grading of the loan. Net adjustments to the allowance for unfunded commitments are included in the provision for credit losses in the consolidated statements of income. See Note 4 and Note 16 for additional information on the allowance for unfunded commitments.
Mortgage Repurchase Reserve
The Corporation sells residential mortgage loans to investors in the normal course of business. Residential mortgage loans sold to investors are predominantly conventional residential first lien mortgages originated under the usual underwriting procedures, and are most often sold on a nonrecourse basis, primarily to the Government Sponsored Enterprises ("GSE"). The Corporation’s agreements to sell residential mortgage loans usually require certain representations and warranties on the underlying loans sold, related to credit information, loan documentation, collateral, and insurability, which if subsequently untrue or breached, could require the Corporation to indemnify or repurchase certain loans affected. To a much lesser degree, the Corporation may sell residential mortgage loans with limited recourse (limited in that the recourse period ends prior to the loan’s maturity, usually after certain time and / or loan paydown criteria have been met), whereby indemnification or repurchase could be required if the loan had defined delinquency issues during the limited recourse periods. The balance in the repurchase reserve at the balance sheet date reflects the estimated amount of potential loss the Corporation could incur from repurchasing a loan (“put back” requests), as well as loss reimbursements, indemnification, and other settlement resolutions (“make whole” payments). See Note 16 for additional information on the mortgage repurchase reserve.
Premises and Equipment and Software
Premises and equipment are stated at cost less accumulated depreciation and amortization. Depreciation and amortization are computed on the straight-line method over the estimated useful lives of the related assets or the lease term. Maintenance and repairs are charged to expense as incurred, while additions or major improvements are capitalized and depreciated over the estimated useful lives. Leasehold improvements are amortized on a straight-line basis over the lesser of the lease terms, including extension options which the Corporation has determined are reasonably certain to be exercised, or the estimated useful lives of the improvements. Software, included in other assets inon the consolidated balance sheets, is amortized on a straight-line basis over the lesser of the contract terms or the estimated useful life of the software. See Note 6 for additional information on premises and equipment.
Goodwill and Intangible Assets
Goodwill and Other Intangible Assets: The excess of the cost of an acquisition over the fair value of the net assets acquired consists primarily of goodwill, core deposit intangibles,CDIs, and other identifiable intangibles (primarily related to customer relationships acquired). Core deposit intangiblesCDIs have estimated finite lives and are amortized on an accelerateda straight-line basis to expense over a 10-year period. The other intangibles have estimated finite lives and are amortized on an accelerateda straight-line basis to expense over their weighted average life (a weighted average life of 11 years for 2017 and 12 years for 2016).expected useful life. The Corporation reviews long-lived assets and certain identifiable intangibles for impairment at least annually, or whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable, in which case an impairment charge would be recorded.
Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The impairment testing process is conducted by assigning net assets and goodwill to each reporting unit. An initial qualitative evaluation is made to assess the likelihood of impairment and determine whether further quantitative testing to calculate the fair value is necessary. When the qualitative evaluation indicates that impairment is more likely than not, quantitative testing is required whereby the fair value of each reporting unit is calculated and compared to the recorded book value, “step one.” If the calculated fair value of the reporting unit exceeds its carrying value, goodwill is not considered impaired and “step two” is not considered necessary.impaired. If the carrying value of a reporting unit exceeds its calculated fair value, the impairment test continues (“step two”) by comparing the carrying value of the reporting unit’s goodwill to the implied fair value of goodwill. The implied fair value is computed by adjusting all assets and liabilities of the reporting unit to current fair value with the offset adjustment to goodwill.


The adjusted goodwill balance is the implied fair value of the goodwill. Anan impairment charge is recognized ifassessed, limited to the carrying valueamount of goodwill exceeds the implied fair value of goodwill.allocated to that reporting unit. See Note 5 for additional information on goodwill and other intangible assets.
Mortgage Servicing Rights:Rights: The Corporation sells residential mortgage loans in the secondary market and typically retains the right to service the loans sold. Upon sale, a mortgage servicing rightsMSRs asset is capitalized, which represents the then current fair value of future net cash flows expected to be realized for performing servicing activities. Mortgage servicing rights,MSRs, when purchased, are initially recorded at fair value. As the Corporation has not elected to subsequently measure any class of servicing assets under the fair value measurement method, the Corporation follows the amortization method. Mortgage servicing rightsMSRs are amortized in proportion to and over the period of estimated net servicing income, and assessed for impairment at each reporting date. Mortgage servicing rightsMSRs are carried at the lower of the initial capitalized amount, net of accumulated amortization, or estimated fair value, inon the consolidated balance sheets.
The Corporation periodically evaluates its mortgage servicing rightsMSRs asset for impairment. Impairment is assessed based on fair value at each reporting date using estimated prepayment speeds of the underlying mortgage loans serviced and stratifications based on the risk characteristics of the underlying loans (predominantly loan type and note interest rate). As mortgage interest rates fall, prepayment speeds are usually faster and the value of the mortgage servicing rightsMSRs asset generally decreases, requiring additional valuation reserve. Conversely, as mortgage interest rates rise, prepayment speeds are usually slower and the value of the mortgage servicing rightsMSRs asset generally increases, requiring less valuation reserve. A valuation allowance is established, through a charge to earnings, to the extent the amortized cost of the mortgage servicing rightsMSRs exceeds the estimated fair value by stratification. If it is later determined that all or a portion of the temporary impairment no longer exists for a stratification, the valuation is reduced through a recovery to earnings. An other-than-temporary impairment (i.e., recoverability is considered remote when considering interest rates and loan pay off activity) is recognized as a write-down of the mortgage servicing rightsMSRs asset and the related valuation allowance (to the extent a valuation allowance is available) and then against earnings. A direct write-down permanently reduces the carrying value of the mortgage servicing rightsMSRs asset and valuation allowance, precluding subsequent recoveries. See Note 5 for additional information on mortgage servicing rights.MSRs.
Income Taxes
Amounts provided for income tax expense are based on income reported for financial statement purposes and do not necessarily represent amounts currently payable under tax laws. Deferred income taxes, which arise principally from temporary differences between the amounts reported in the financial statements and the tax bases of assets and liabilities, are included in the amounts provided for income taxes. In assessing the realizability of deferred tax assets,DTAs, management considers whether it is more likely than not that some portion or all of the deferred tax assetsDTAs will not be realized. The ultimate realization of deferred tax assetsDTAs is dependent upon the generation of
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future taxable income and tax planning strategies which will create taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, the amount of taxes paid in available carryback years, projected future taxable income, and, if necessary, tax planning strategies in making this assessment.
The Corporation files a consolidated federal income tax return and separate or combined state income tax returns. Accordingly, amounts equal to tax benefits of those subsidiaries having taxable federal or state losses or credits are offset by other subsidiaries that incur federal or state tax liabilities.
It is the Corporation’s policy to provide for uncertainty in income taxes as a part of income tax expense based upon management’s assessment of whether a tax benefit is more likely than not to be sustained upon examination by tax authorities. At December 31, 20172020 and 2016,2019, the Corporation believes it has appropriately accounted for any unrecognized tax benefits. To the extent the Corporation prevails in matters for which a liability for an unrecognized tax benefit was established or is required to pay amounts in excess of the liability established, the Corporation’s effective tax rate in a given financial statement period may be impacted. See Note 13 for additional information on income taxes.
Derivative and Hedging Activities
Derivative instruments, including derivative instruments embedded in other contracts, are carried at fair value on the consolidated balance sheets with changes in the fair value recorded to earnings or accumulated other comprehensive income, as appropriate. On the date the derivative contract is entered into, the Corporation designates the derivative as a fair value hedge (i.e., a hedge of the fair value of a recognized asset or liability), a cash flow hedge (i.e., a hedge of the variability of cash flows to be received or paid related to a recognized asset or liability), or a free-standing derivative instrument. For a derivative designated as a fair value hedge, the changes in the fair value of the derivative instrument and the changes in the fair value of the hedged asset or liability are recognized in current period earnings as an increase or decrease to the carrying value of the hedged item on the balance sheet and in the related income statement account. For a derivative designated as a cash flow hedge, the effective portions of changes


in the fair value of a derivative instrument are recorded in other comprehensive income and the ineffective portions of changes in the fair value of a derivative instrument are recognized in current period earnings as an adjustment to the related income statement account. Amounts within accumulated other comprehensive income are reclassified into earnings in the period the hedged item affects earnings. For a derivative designated as a free-standing derivative instrument, changes in fair value are reported in current period earnings. At December 31, 2017 and 2016, the Corporation only had free-standing derivative instruments to facilitate customer borrowing activity. TheseThe free-standing derivative instruments included: interest rate risk management, commodity hedging, and foreign currency exchange solutions.
The Corporation is exposed to counterparty credit risk, which is the risk that counterparties to the derivative contracts do not perform as expected. If a counterparty fails to perform, our counterparty credit risk is equal to the amount reported as a derivative asset on our balance sheet. The Corporation uses master netting arrangements to mitigate counterparty credit risk in derivative transactions. To the extent the derivatives are subject to master netting arrangements, the Corporation takes into account the impact of master netting arrangements that allow the Corporation to settle all derivative contracts executed with the same counterparty on a net basis, and to offset the net derivative position with the related cash collateral.
Federal regulations require the Corporation to clear all LIBOR interest rate swaps through a clearing house, if possible. For derivatives cleared through central clearing houses, the variation margin payments are legally characterized as daily settlements of the derivative rather than collateral. The Corporation's clearing agent for interest rate derivative contracts that are centrally cleared through the Chicago Mercantile Exchange (CME) and the London Clearing House (LCH) settles the variation margin daily. As a result, the variation margin payment and the related derivative instruments are considered a single unit of account for accounting and financial reporting purposes. Depending on the net position, the fair value is reported in other assets or accrued expenses and other liabilities on the consolidated balance sheets. The daily settlement of the derivative exposure does not change or reset the contractual terms of the instrument. See Note 14 for additional information on derivativederivatives and hedging activities.
Securities Sold Under Agreement to Repurchase
The Corporation enters into agreements under which it sells securities subject to an obligation to repurchase the same or similar securities. Under these arrangements, the Corporation may transfer legal control over the assets but still retain effective control through an agreement that both entitles and obligates the Corporation to repurchase the assets. These repurchase agreements are accounted for as collateralized financing arrangements (i.e., secured borrowings whereby the collateral would be used to settle the fair value of the repurchase agreement should the Corporation be in default (e.g., fails to make an interest payment to the counterparty) and not as a sale and subsequent repurchase of securities (i.e., there is no offsetting or netting of the investment securities assets with the repurchase agreement liabilities). The obligation to repurchase the securities is reflected as a liability within federal funds purchased and securities sold under agreements to repurchase on the Corporation’s consolidated balance sheets, while the securities underlying the repurchase agreements remain in the respective investment securities asset accounts. See Notes 9 and 15 for additional information on repurchase agreements.
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Retirement Plans
The funded status of the retirement plans areis recognized as an asset or liability inon the consolidated balance sheets and changes in that funded status are recognized in the year in which the changes occur through other comprehensive income.OCI. Plan assets and benefit obligations are measured as of fiscal year end. The measurement of the projected benefit obligation and pension expense involve actuarial valuation methods and the use of various actuarial and economic assumptions. The Corporation monitors the assumptions and updates them periodically. Due to the long-term nature of the pension plan obligation, actual results may differ significantly from estimations. Such differences are adjusted over time as the assumptions are replaced by facts and values are recalculated. See Note 12 for additional information on the Corporation’s retirement plans.
Stock-Based Compensation
The fair value of stock options granted is estimated on the date of grant using a Black-Scholes option pricing model, while the fair value of restricted common stock awards is their fair market value on the date of grant. Performance awards are based on performance goals of earnings per share and total shareholder return with vesting ranging from a minimum of 0% to a maximum of 150% of the target award. Performance awards are valued utilizing a Monte Carlo simulation model to estimate fair value of the awards at the grant date. The fair values of stock options and restricted stock awards are amortized as compensation expense on a straight-line basis over the vesting period of the grants. Expenses related to stock options and restricted stock awards are fully recognized on the date the colleague meets the definition of normal or early retirement. Compensation expense recognized is included in personnel expense inon the consolidated statements of income. See Note 11 for additional information on stock-based compensation.
Comprehensive Income
Comprehensive income includes all changes in stockholders’ equity during a period, except those resulting from transactions with stockholders. In addition to net income, other components of the Corporation’s comprehensive income include the after tax effect of changes in net unrealized gain / loss on securities available for saleAFS and changes in net actuarial gain / loss on defined benefit pension and postretirement plans. Comprehensive income is reported inon the accompanying consolidated statements of changes in stockholder’s equity and consolidated statements of comprehensive income. See Note 22 for additional information on accumulated other comprehensive income (loss).
Fair Value Measurements
Fair value represents the estimated price at which an orderly transaction to sell an asset or to transfer a liability would take place between market participants at the measurement date under current market conditions (i.e., an exit price concept). As there is no active market for many of the Corporation’s financial instruments, estimates are made using discounted cash flow or other valuation techniques. Inputs into the valuation methods are subjective in nature, involve uncertainties, and require significant judgment and therefore cannot be determined with precision. Accordingly, the derived fair value estimates presented herein are not necessarily indicative of the amounts the Corporation could realize in a current market exchange. Assets and liabilities are categorized into three levels based on the markets in which the assets and liabilities are traded and the reliability of the assumptions used to determine fair value. In instances where the determination of the fair value measurement is based on inputs from different levels of the fair value hierarchy, the level in the fair value hierarchy in which the entire fair value measurement falls is based on the lowest level input that is significant to the fair value measurement in its entirety. The Corporation’s assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability. See Note 18 for additional information on fair value measurements. Below is a brief description of each fair value level.
Level 1 — Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets or liabilities that the Corporation has the ability to access.
Level 2 — Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs may include quoted prices for similar assets and liabilities in active markets, as well as inputs that are observable for the asset or liability (other than quoted prices), such as interest rates, foreign exchange rates, and yield curves that are observable at commonly quoted intervals.
Level 3 — Level 3 inputs are unobservable inputs for the asset or liability, which are typically based on an entity’s own assumptions, as there is little, if any, related market activity.

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Cash, and Cash Equivalents, and Restricted Cash
For purposes of the consolidated statements of cash flows, cash, and cash equivalents, and restricted cash are considered to include cash and due from banks, interest-bearing deposits in other financial institutions, federal funds sold and securities purchased under agreements to resell.
Earnings Per Common Share
Earnings per common share are calculated utilizing the two-class method. Basic earnings per common share are calculated by dividing the sum of distributed earnings to common shareholders and undistributed earnings allocated to common shareholders by the weighted average number of common shares outstanding. Diluted earnings per common share are calculated by dividing the sum of distributed earnings to common shareholders and undistributed earnings allocated to common shareholders by the weighted average number of common shares outstanding adjusted for the dilutive effect of common stock awards (outstanding stock options and unvested restricted stock awards) and common stock warrants. See Note 20 for additional information on earnings per common share.
Accounting Policy ElectionImpact of Adopting ASU 2016-13 Financial Instruments - Credit Losses (Topic 326)
EffectiveAt January 1, 2017, residential mortgage loans that are classified as held2020, the adoption of ASU 2016-13 resulted in an increase to the allowance for sale are accounted usingloan losses of $112 million and an increase to the fair value option methodallowance for unfunded commitments of accounting. Management has elected$19 million for a total increase to the fair value optionACLL of $131 million. A corresponding after tax decrease to mitigate accounting mismatches between heldcommon equity of $98 million along with a DTA of $33 million were recorded.
The following table illustrates the impact of adoption by loan segmentation:
December 31, 2019January 1, 2020
($ in Thousands)Allowance for Loan LossesAllowance for Unfunded CommitmentsCECL Day 1 AdjustmentACLL Beginning Balance
Commercial and industrial$91,133 $12,276 $48,921 $152,330 
Commercial real estate - owner occupied10,284 127 (1,851)8,560 
Commercial and business lending101,417 12,403 47,070 160,890 
Commercial real estate - investor40,514 530 2,287 43,331 
Real estate construction24,915 7,532 25,814 58,261 
Commercial real estate lending65,428 8,062 28,101 101,591 
Total commercial166,846 20,465 75,171 262,482 
Residential mortgage16,960 33,215 50,175 
Home equity10,926 1,038 14,240 26,204 
Other consumer6,639 405 8,520 15,564 
Total consumer34,525 1,443 55,975 91,943 
Total loans$201,371 $21,907 $131,147 $354,425 
The allowance for sale loan valuations and corresponding derivative commitments. Prior tocredit losses on HTM securities was approximately $61,000 at January 1, 2017, residential mortgage loans that were classified as held for sale were accounted for at2020, attributable entirely to the lower of cost or market method of accounting.Corporation's municipal securities.










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New Accounting Pronouncements Adopted
StandardDescriptionDescriptionDate of adoptionEffect on financial statements
ASU 2017-08 Receivables2016-13 Financial Instruments - Nonrefundable Fees and Other Costs (Subtopic 310-20), Premium AmortizationCredit Losses (Topic 326): Measurement of Credit Losses on Purchased Callable Debt SecuritiesFinancial InstrumentsThe FASB issued amendmentsan amendment to requirereplace the current incurred loss impairment methodology. Under the new guidance, entities will be required to measure expected credit losses by utilizing forward-looking information to assess an entity's ACL. The guidance also requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The measurement of expected credit losses is based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that certain purchased callableaffect the collectability of the reported amount. An entity must use judgment in determining the relevant information and estimation methods that are appropriate in its circumstances. This amendment was effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. Entities should apply the amendment by means of a cumulative-effect adjustment to retained earnings as of the beginning of the fiscal year of adoption. ASU 2018-19 was issued to clarify that receivables arising from operating leases are not within the scope of Subtopic 326-20. Instead, impairment of receivables arising from operating leases should be accounted for in accordance with Topic 842, Leases. ASU 2019-04 was issued and provided entities alternatives for measurement of accrued interest receivable, clarified the steps entities should take when recording the transfer of loans or debt securities held atbetween measurement classifications or categories and clarifies that entities should include expected recoveries on financial assets. ASU 2019-05 was issued to provide entities that have certain instruments within the scope of Subtopic 320-20 with an option to irrevocably elect the fair value option in Subtopic 825-10. ASU 2020-02 was issued to further explain the measurement of current expected credit losses and the development, governance, and documentation of a premium be amortizedsystematic methodology.1st Quarter 2020The Corporation has adopted the Update using a modified retrospective approach. The Corporation has developed a CECL allowance model which calculates reserves over the life of the loan and is largely driven by portfolio characteristics, risk-grading, economic outlook, and key methodology assumptions. Those assumptions are based upon the existing probability of default and loss given default framework. At adoption, the Corporation utilized a single economic forecast over a 2-year reasonable and supportable forecast period. In the second year, the Corporation used straight-line reversion to historical losses. The Corporation recorded a $131 million adjustment to the earliest call date.ACL related to the adoption of this standard, which includes $61 thousand related to the HTM investment securities portfolio. The amendments do not require an accounting changeCorporation has elected to maintain pools accounted for securities heldunder Subtopic 310-30 at a discount, whichadoption. The Corporation has elected to utilize the 2019 Capital Transition Relief for initial adoption, as well as the 2020 Capital Transition Relief as permitted under applicable regulations. Results for the periods after January 1, 2020 are presented in accordance with ASC 326 while prior period amounts continue to be amortizedreported in accordance with previously applicable standards.
ASU 2018-13 Fair Value Measurement (Topic 820): Disclosure Framework—Changes to maturity.the Disclosure Requirements for Fair Value Measurement
The FASB issued an amendment to add, modify, and remove disclosure requirements on fair value measurements in Topic 820, Fair Value Measurement, based on the FASB Concepts Statement "Conceptual Framework for Financial Reporting," including the consideration of costs and benefits. The amendment was effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. The amendments on changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements, and the narrative description of measurement uncertainty should be applied prospectively for only the most recent interim or annual period presented in the initial fiscal year of adoption. All other amendments should be applied retrospectively to all periods presented upon their effective date.1st Quarter 20172020The Corporation early adoptedhas evaluated and determined it has an immaterial impact with minor changes in presentation.
ASU 2017-04 Intangibles - Goodwill and Other (Topic 350): Simplifying the accounting standardTest for Goodwill ImpairmentThe FASB issued an amendment to simplify the subsequent quantitative measurement of goodwill by eliminating step two from the goodwill impairment test. Instead, an entity will perform only step one of its quantitative goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount, and then recognizing an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. An entity will still have the option to perform a qualitative assessment for a reporting unit to determine if the quantitative step one impairment test is necessary. This amendment was effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Entities should apply the amendment prospectively.1st Quarter 2020There has been no material impact on results of operations, financial position, orand liquidity. The Corporation performs its annual impairment testing in May.
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ASU 2017-03 Accounting Changes and Error Corrections (Topic 250) and Investments - Equity Method and Joint Ventures (Topic 323)StandardThe FASB issues amendments to require, for ASUs that have not been adopted yet, registrants to determine the potential effects (if material)DescriptionDate of those ASUsadoptionEffect on their financial statements when adopted and include the appropriate disclosures in the financial statements. If the impact of adoption is unknown or cannot be estimated, a registrant should include a statement noting this and consider adding qualitative disclosures to the financial statements to assist the reader in evaluating the impact of the ASUs, when adopted, on the financial statements.1st Quarter 2017No material impact on results of operations, financial position, or liquidity.
ASU 2016-17 Consolidation (Topic 810): Interests Held through Related Parties That Are Under Common Control2020-03 Codification Improvements to Financial InstrumentsThe FASB issued an amendment to address how a reporting entityfurther clarify that is a single decision makerall entities are required to provide the fair value option disclosures in paragraphs 825-10-50-24 through 50-32. The amendment also states that paragraphs 820-10-35-2A(g) and 820-10-35-18L are to include the phrase nonfinancial items accounted for as derivatives under Topic 815 to be consistent with the previous amendments to Section 820-10-35 that were made by ASU No. 2018-09, Codification Improvements. The amendment also clarifies that the disclosure requirements in Topic 320 apply to the disclosure requirements in Topic 942 for depository and lending institutions along with improving the understandability of the guidance relating to subtopic 470-50 and subtopic 820-10. Lastly, the amendment clarifies that the contractual term of a variable interestnet investment in a lease determined in accordance with Topic 842 should be the contractual term used to measure expected credit losses under Topic 326 and that when an entity treats indirect interestsregains control of financial assets sold, an ACL should be recorded in the entity held through related parties that are under common controlaccordance with the reporting entity.Topic 326.1st Quarter 20172020No material impact on results of operations, financial position, or liquidity.The Corporation has evaluated and determined it has an immaterial impact.
ASU 2016-07 Investments - Equity Method and Joint Ventures2020-04 Reference Rate Reform (Topic 323)848): SimplifyingFacilitation of the Transition to the Equity MethodEffects of AccountingReference Rate Reform on Financial ReportingThe FASB issued an amendment to eliminate the requirement that when an investment qualifiesprovide optional expedients and exceptions for use of the equity method as a result of an increase in the level of ownership interest or degree of influence, an investor must adjust the investment, results of operations,applying GAAP to contracts, hedging relationships, and retained earnings retroactively on a step-by-step basis asother transactions affected by reference rate reform if the equity method had been in effect during all previous periods that the investment had been held.certain criteria are met. The amendment requiresonly applies to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The expedients and exceptions provided by the equity method investor add the cost of acquiring the additional interests in the investeeamendments do not apply to the current basis of the investor’s previously held interestcontract modifications made and adopt the equity method of accountinghedging relationships entered into or evaluated after December 31, 2022, except for hedging relationships existing as of the date the investment becomes qualified for equity method accounting. Therefore, upon qualifying for the equity method of accounting, no retroactive adjustment of the investment is required. The amendment requiresDecember 31, 2022, that an entity has elected certain optional expedients for and that are retained through the end of the hedging relationship.1st Quarter 2020The Corporation has evaluated the impact of the Update and determined the expedients provided allow for simpler, more streamlined modifications to the financial instruments referencing LIBOR. A small population of loans have been modified under the new standard.
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Future Accounting Pronouncements
The expected impact of accounting pronouncements recently issued or proposed but not yet required to be adopted are discussed in the table below. To the extent that the adoption of new accounting standards materially affects the Corporation’s financial condition, results of operations, or liquidity, the impacts are discussed in the applicable sections of this financial review.
StandardDescriptionDate of anticipated adoptionEffect on financial statements
ASU 2018-14
Compensation—Retirement Benefits—Defined Benefit Plans—General (Subtopic 715-20): Disclosure Framework—Changes to the Disclosure Requirements for Defined Benefit Plans
The FASB issued an available-for-sale equity securityamendment to modify the disclosure requirements for employers that becomes qualifiedsponsor defined benefit pension or other postretirement plans. The amendments also added requirements to disclose the weighted-average interest crediting rates for cash balance plans and other plans with promised interest crediting rates and an explanation of the reasons for significant gains and losses related to changes in the benefit obligation for the equity methodperiod. The amendment also clarifies the disclosure requirements in paragraph 715-20-50-3, which states that certain information for defined benefit pension plans should be disclosed. The amendments in this Update remove disclosures that no longer are considered cost beneficial, clarify the specific requirements of accounting recognize through earnings the unrealized holding gain or loss in accumulated other comprehensive income at the date the investment becomes qualifieddisclosures, and add disclosure requirements identified as relevant. The amendment is effective for use of the equity method.fiscal years ending after December 15, 2020. Entities should apply the amendment prospectivelyamendments in this Update on a retrospective basis to increasesall periods presented. Early adoption is permitted.1st Quarter 2021Upon adoption, the Corporation will have changes in the levelpresentation of ownership interest or degreeits disclosures but no impact to its results of influence that resultoperation, financial position and liquidity.
ASU 2019-12
Income Taxes (Topic 740)-Simplifying the Accounting for Income Taxes
The FASB issued this amendment to simplify the accounting for income taxes by removing certain exceptions to the general principles in theTopic 740. The amendment also improves consistent application of and simplifies GAAP for other areas of Topic 740 by clarifying and amending existing guidance. The amendments in this Update are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020. Early adoption of the equity method.amendment is permitted.1st Quarter 20172021No materialUpon adoption, the Corporation will have an immaterial impact onto its results of operations,operation, financial position orand liquidity.
ASU 2020-08 Codification Improvements to Subtopic 310-20, Receivables-Nonrefundable Fees and Other CostsThe FASB issued this amendment to clarify that an entity should reevaluate whether a callable debt security is within the scope of paragraph 310-20-35-33 for each reporting period. The amendments in this Update are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020. Early adoption of the amendments is not permitted.1st Quarter 2021Upon adoption, the Corporation will have an immaterial impact to its results of operation, financial position and liquidity.



Note 2 Acquisitions and Dispositions
Acquisitions:
First Staunton Acquisition
On October 2, 2017,February 14, 2020, the Corporation completed its previously announced acquisition of Whitnell & Co.First Staunton. The purchase price was based on an assumed 4% deposit premium at announcement. The conversion of the branches was completed simultaneously with the close of the transaction, expanding the Bank's presence into 9 new Metro-East St. Louis communities. As a result of the acquisition and other consolidations, a net of 7 branch locations were added.
The First Staunton acquisition constituted a business combination. The acquisition has been accounted for using the acquisition method of accounting and, accordingly, assets acquired, liabilities assumed, and consideration exchanged were recorded at estimated fair value on the acquisition date. The determination of estimated fair values required management to make certain estimates that are subjective in nature and may require adjustments upon the availability of new information regarding facts and circumstances which existed at the date of acquisition (i.e., appraisals) for up to a wealth management family office services firm based in Oak Brook, IL. year following the acquisition.
The Corporation recorded goodwill of $4approximately $15 million and other intangibles of $2 millionin goodwill related to the Whitnell & Co. acquisition.
DuringFirst Staunton acquisition during the first quarter of 2017,2020. The Corporation subsequently reduced goodwill by $2 million during the second quarter of 2020 as a result of updates that increased the fair value of MSRs acquired. In addition, the Corporation completedincreased goodwill by $1 million during the fourth quarter of 2020 as a small insuranceresult of a decrease in deferred taxes. Goodwill created by the acquisition to complement its existing insurance and benefits related products and services provided by Associated Benefits and Risk Consulting. The Corporation recorded goodwill of $55,000 and other intangibles of $162,000 related to the insurance acquisition.
is not tax deductible. See Note 5 for additional information on goodwill, as well as the carrying amount and amortization of CDI assets related to the First Staunton acquisition.
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The following table presents the estimated fair values of the assets acquired and liabilities assumed as of the acquisition date related to the First Staunton acquisition:
 ($ in Thousands)Purchase Accounting AdjustmentsFebruary 14, 2020
Assets
Cash and cash equivalents$$44,782 
Investment securities AFS(24)98,743 
Federal Home Loan Bank and Federal Reserve Bank stocks, at cost781 
Loans(4,808)369,741 
Premises and equipment, net(3,005)4,865 
Bank owned life insurance6,770 
Goodwill14,812 
Core deposit intangibles (included in other intangible assets, net on the face of the consolidated balance sheets)7,379 7,379 
OREO (included in other assets on the face of the consolidated balance sheets)670 762 
Other assets2,795 7,692 
Total assets$556,328 
Liabilities
Deposits$1,285 $438,684 
Other borrowings61 34,613 
Accrued expenses and other liabilities179 6,730 
Total liabilities$480,028 
Total consideration paid$76,300 
For a description of methods used to determine the fair value of significant assets and liabilities presented on the balance sheet above, see Assumptions section of this Note.
The Corporation has purchased loans with the First Staunton acquisition, for which there was, at acquisition, evidence of more than insignificant deterioration of credit quality since origination (PCD). The carrying amount of those loans is as follows:
($ in Thousands)February 14, 2020
Purchase price of loans at acquisition$77,221 
Allowance for credit losses at acquisition3,504 
Non-credit discount/(premium) at acquisition(951)
Par value of acquired loans at acquisition$79,774 
The Corporation acquired 0 PCD securities in connection with the acquisition.
Huntington Wisconsin Branch Acquisition
On June 14, 2019, the Corporation completed its acquisition of the Wisconsin branches of Huntington. The Corporation paid a 4% premium on acquired deposits. The conversion of the branches happened simultaneously with the close of the transaction and the acquisition expanded the Bank's presence into 13 new Wisconsin communities. As a result of the acquisition and other consolidations, a net of 14 branch locations were added.
The Corporation recorded approximately $7 million in goodwill related to the Huntington branch acquisition. Goodwill created by the acquisition is tax deductible. See Note 5 for additional information on goodwill, as well as the carrying amount and amortization of CDI assets related to the Huntington branch acquisition.
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The following table presents the estimated fair values of the assets acquired and liabilities assumed as of the acquisition date related to the Huntington branch acquisition:
 ($ in Thousands)Purchase Accounting AdjustmentsJune 14, 2019
Assets
Cash and cash equivalents$$551,250 
Loans(1,552)116,346 
Premises and equipment, net4,800 22,430 
Goodwill7,286 
Core deposit intangibles (included in other intangible assets, net on the face of the consolidated balance sheets)22,630 22,630 
OREO (included in other assets on the face of the consolidated balance sheets)(2,561)5,263 
Other assets559 
Total assets$725,764 
Liabilities
Deposits$156 $725,173 
Other liabilities70 590 
Total liabilities$725,764 
For a description of the methods used to determine the fair value of significant assets and liabilities presented on the balance sheet above, see Assumptions section of this Note.
Assumptions:
Investment Securities: The fair value of investments on the date of acquisition was determined utilizing an external third party broker opinion of the market value.
Loans: Fair values for loans were based on a discounted cash flow methodology that considered factors including the type of loan and related collateral, classification status, fixed or variable interest rate, term of loan, amortization status, and current discount rates. Loans were grouped together according to similar characteristics when applying various valuation techniques.
CDIs: This intangible assetsasset represents the value of the relationships with deposit customers. The fair value was estimated based on a discounted cash flow methodology that gave appropriate consideration to expected customer attrition rates, net maintenance cost of the deposit base, alternative cost of funds, and the interest costs associated with customer deposits. The CDIs are being amortized on a straight-line basis over 10 years.
Time deposits: The fair values for time deposits are estimated using a discounted cash flow calculation that applies interest rates currently being offered to the contractual interest rates on such time deposits.
FHLB borrowings: The fair values of FHLB advances are estimated based on quoted market prices for the instrument if available, or for similar instruments if not available, or by using discounted cash flow analyses, based on current incremental borrowing rates for similar types of instruments.
Dispositions:
Completed:
Associated Benefits & Risk Consulting
On February 1, 2018,June 30, 2020, the Corporation acquired Bank Mutual Corporation ("Bank Mutual") pursuantannounced that it had closed on the sale of ABRC to an Agreement and Plan of Merger, dated as of July 20, 2017 (the "Merger Agreement") under which Bank Mutual merged with and into the Corporation.USI. Under the terms of the Merger Agreement,agreement, the purchase price was $266 million in cash. Associated recorded a second quarter 2020 pre-tax book gain of approximately $163 million in conjunction with the sale.
Branch Sales
On December 11, 2020, the Bank Mutual’s shareholders received 0.422 sharescompleted the sale of 5 branches in Peoria, IL to Morton Community Bank. Under the terms of the Corporation's common stock for each sharetransaction, the Bank sold $180 million in total deposits and no loans. The Bank received a 4% purchase premium on deposits transferred. With the sale of these branches, the Bank Mutual’s common stock.exited the Peoria market.
98



On December 11, 2020, the Bank closed on the sale of 2 branches in southwest Wisconsin to Royal Bank. Under the terms of the transaction, the Bank sold $53 million in total deposits and no loans. The CorporationBank received a 4% purchase premium on deposits transferred in the Prairie du Chien and Richland Center branches.
Pending:
On September 22, 2020, the Bank entered into an agreement with Summit Credit Union to sell 1 branch located in Monroe, Wisconsin. Under the terms of the transaction, the Bank expects to issuesell approximately 19.6$38 million shares forin total deposits and no loans. The Bank will be receiving a total deal4% purchase premium on deposits transferred. As a result of the pending sale, the Corporation transferred the related branch real estate to OREO and wrote the value down to fair value. This sale is expected to close in the first quarter of approximately $485 million based on the closing sale price of a share of Associated common stock on January 31, 2018. We expect to merge Bank Mutual's banking subsidiary into Associated Bank in late June or July 2018.2021.
See Note 23 for additional information on recent developments related to the Bank Mutual acquisition.



Note 3 Investment Securities
Investment securities are generally classified as available for saleAFS, HTM, or held to maturityequity on the consolidated balance sheets at the time of purchase. See Note 1 for the Corporation’s accounting policy for investment securities. The majorityamortized cost and fair values of the Corporation's investment securities are mortgage-related securities issued by the Government National Mortgage Association (“GNMA”) or GSEs suchAFS and HTM at December 31, 2020 were as the Federal National Mortgage Association (“FNMA”) and the Federal Home Loan Mortgage Corporation (“FHLMC”).follows:
($ in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
(Losses)
Fair Value
Investment securities AFS
U.S. Treasury securities$26,436 $95 $$26,531 
Agency securities24,985 53 25,038 
Obligations of state and political subdivisions (municipal securities)425,057 25,605 450,662 
Residential mortgage-related securities
FNMA / FHLMC1,448,806 12,935 (500)1,461,241 
GNMA231,364 4,176 (3)235,537 
Commercial mortgage-related securities
FNMA / FHLMC19,654 3,250 22,904 
GNMA511,429 13,327 524,756 
Asset backed securities
FFELP329,030 1,172 (3,013)327,189 
SBA8,637 (53)8,584 
Other debt securities3,000 3,000 
Total investment securities AFS$3,028,399 $60,612 $(3,570)$3,085,441 
Investment securities HTM
U.S. Treasury securities$999 $25 $$1,024 
Obligations of state and political subdivisions (municipal securities)1,441,900 133,544 1,575,445 
Residential mortgage-related securities
FNMA / FHLMC54,599 2,891 57,490 
GNMA114,553 4,260 118,813 
Commercial mortgage-related securities
FNMA/FHLMC11,211 11,211 
GNMA255,742 9,218 264,960 
Total investment securities HTM$1,879,005 $149,938 $$2,028,943 
 December 31, 2017
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
 
 
  ($ in Thousands)
 Investment securities available for sale    
 U.S. Treasury securities$1,003
$
$(7)$996
 Residential mortgage-related securities    
 FNMA / FHLMC457,680
9,722
(2,634)464,768
 GNMA1,944,453
275
(31,378)1,913,350
 Private-label1,067

(8)1,059
 GNMA commercial mortgage-related securities1,547,173
5
(33,901)1,513,277
 FFELP asset backed securities144,322
867
(13)145,176
 Other securities (debt and equity)4,719
127
(26)4,820
 Total investment securities available for sale$4,100,417
$10,996
$(67,967)$4,043,446
 Investment securities held to maturity    
 Obligations of state and political subdivisions (municipal securities)$1,281,320
$13,899
$(3,177)$1,292,042
 Residential mortgage-related securities    
 FNMA / FHLMC40,995
398
(489)40,904
 GNMA414,440
2,700
(6,400)410,740
 GNMA commercial mortgage-related securities546,098
9,546
(15,756)539,888
 Total investment securities held to maturity$2,282,853
$26,543
$(25,822)$2,283,574



 December 31, 2016Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
 
 
  ($ in Thousands)
 Investment securities available for sale    
 U.S. Treasury securities$1,000
$
$
$1,000
 Residential mortgage-related securities:    
 FNMA / FHLMC625,234
17,298
(2,602)639,930
 GNMA2,028,301
1,372
(25,198)2,004,475
 Private-label1,134
1
(14)1,121
 GNMA commercial mortgage-related securities2,064,508
356
(35,966)2,028,898
 Other securities (debt and equity)4,718
105
(21)4,802
 Total investment securities available for sale$4,724,895
$19,132
$(63,801)$4,680,226
 Investment securities held to maturity    
 Obligations of state and political subdivisions (municipal securities)$1,145,843
$3,868
$(12,036)$1,137,675
 Residential mortgage-related securities    
 FNMA / FHLMC37,697
439
(693)37,443
 GNMA89,996
216
(656)89,556
 Total investment securities held to maturity$1,273,536
$4,523
$(13,385)$1,264,674
99



The expected maturitiesamortized cost and fair values of investment securities available for saleAFS and held to maturityHTM at December 31, 2017, are shown below. 2019 were as follows:
($ in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
(Losses)
Fair Value
Investment securities AFS
Obligations of state and political subdivisions (municipal securities)$529,908 $16,269 $(18)$546,160 
Residential mortgage-related securities:
FNMA / FHLMC131,158 1,562 (59)132,660 
GNMA982,941 3,887 (1,689)985,139 
Commercial mortgage-related securities
FNMA/FHLMC19,929 1,799 21,728 
GNMA1,314,836 7,403 (12,032)1,310,207 
FFELP asset backed securities270,178 (6,485)263,693 
Other debt securities3,000 3,000 
Total investment securities AFS$3,251,950 $30,920 $(20,284)$3,262,586 
Investment securities HTM
U.S. Treasury securities$999 $19 $$1,018 
Obligations of state and political subdivisions (municipal securities)1,418,569 69,775 (1,118)1,487,227 
Residential mortgage-related securities
FNMA / FHLMC81,676 1,759 (15)83,420 
GNMA269,523 1,882 (1,108)270,296 
GNMA commercial mortgage-related securities434,317 6,308 (6,122)434,503 
Total investment securities HTM$2,205,083 $79,744 $(8,363)$2,276,465 
Expected maturities willmay differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties. The expected maturities of investment securities AFS and HTM at December 31, 2020, are shown below:

 AFSHTM
($ in Thousands)Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value
Due in one year or less$7,385 $7,394 $29,665 $29,938 
Due after one year through five years83,293 84,112 54,313 56,196 
Due after five years through ten years350,687 371,076 187,853 197,850 
Due after ten years38,113 42,650 1,171,068 1,292,485 
Total debt securities479,478 505,231 1,442,900 1,576,469 
Residential mortgage-related securities
FNMA / FHLMC1,448,806 1,461,241 54,599 57,490 
GNMA231,364 235,537 114,553 118,813 
Commercial mortgage-related securities
FNMA / FHLMC19,654 22,904 11,211 11,211 
GNMA511,429 524,756 255,742 264,960 
Asset backed securities
FFELP329,030 327,189 
SBA8,637 8,584 
Total investment securities$3,028,399 $3,085,441 $1,879,005 $2,028,943 
Ratio of Fair Value to Amortized Cost101.9 %108.0 %

 Available for Sale Held to Maturity
 
Amortized
Cost
 
Fair
Value
 
Amortized
Cost
 
Fair
Value
 ($ in Thousands)
Due in one year or less$1,001
 $1,001
 $50,089
 $44,781
Due after one year through five years4,703
 4,669
 226,053
 229,939
Due after five years through ten years
 
 322,413
 324,380
Due after ten years
 
 682,765
 692,942
Total debt securities5,704
 5,670
 1,281,320
 1,292,042
Residential mortgage-related securities       
FNMA / FHLMC457,680
 464,768
 40,995
 40,904
GNMA1,944,453
 1,913,350
 414,440
 410,740
Private-label1,067
 1,059
 
 
GNMA commercial mortgage-related securities1,547,173
 1,513,277
 546,098
 539,888
FFELP asset backed securities144,322
 145,176
 
 
Equity securities18
 146
 
 
Total investment securities$4,100,417
 $4,043,446
 $2,282,853
 $2,283,574
Ratio of Fair Value to Amortized Cost  98.6%   100.0%

100


During
On a quarterly basis, the year endedCorporation refreshes the credit quality of each HTM security. The following table summarizes the credit quality indicators of HTM securities at amortized cost at December 31, 2017,2020:
($ in Thousands)AAAAAATotal
U.S. Treasury securities$999 $$$999 
Obligations of state and political subdivisions (municipal securities)567,252 860,607 14,041 1,441,900 
Residential mortgage-related securities
FNMA/FHLMC54,599 54,599 
GNMA114,553 114,553 
Commercial mortgage-related securities
FNMA/FHLMC11,211 11,211 
GNMA255,742 255,742 
Total HTM securities$1,004,357 $860,607 $14,041 $1,879,005 
Investment securities gains (losses), net includes proceeds from the Corporation reclassified GNMA residential mortgage-related securities and GNMA commercial mortgage-related securities from available for sale to held to maturity with an amortized cost of approximately $1 billion. The GNMA residential and commercial mortgage-related securities are principally securities with a CRA component in the underlying collateral. The reclassification of these investment securities was accounted for at fair value. Management elected to transfer these investment securities as well as any applicable write-ups or write-downs of investment securities. The proceeds from the Corporation has the positive intentsale and ability to hold these investment securities to maturity.
Total proceeds and gross realized gains and losses from saleswrite-up of investment securities for each of the three years ended December 31 were as follows. There were no other-than-temporary impairment write-downs on investment securities for 2017, 2016, or 2015.are shown below.
($ in Thousands)202020192018
Gross gains on AFS securities$9,312 $6,374 $1,954 
Gross (losses) on AFS securities(90)(13,861)(3,938)
Write-up of equity securities without readily determinable fair values13,444 
Investment securities gains (losses), net$9,222 $5,957 $(1,985)
Proceeds from sales of investment securities$626,283 $1,367,476 $601,130 
 201720162015
 ($ in Thousands)
Gross gains on available for sale securities$
$9,485
$12,270
Gross gains on held to maturity securities439
33

Total gains439
9,518
12,270
Gross losses on available for sale securities
(202)(4,137)
Gross losses on held to maturity securities(5)

Total losses(5)(202)(4,137)
Investment securities gains, net$434
$9,316
$8,133
Proceeds from sales of investment securities$18,467
$549,555
$1,601,947

During 2017,the second quarter of 2020, the Corporation sold approximately $18$261 million of less liquid securities at a gain of $3 million, reinvesting the proceeds into more liquid securities in order to further improve portfolio liquidity. During the first quarter of 2020, the Corporation sold $281 million of primarily prepayment sensitive mortgage-related securities at a gain of $6 million. Additionally, in February 2020, the Corporation sold $84 million of certain securities acquired in the First Staunton acquisition that did not fit the parameters of the Corporation's current investment strategy.
During the third quarter of 2019, the Corporation made a one-time election to transfer municipal securities classifiedwith an amortized cost of $692 million from HTM to AFS, as held to maturity due to significant credit concerns and negative actions takenpermitted by credit rating agencies, primarily as a resultthe adoption of budgetary pressures inASU 2019-04 during the State of Illinois and State of Connecticut. These sales resulted in a net gain of approximately $434,000.
During 2016 and 2015, the Corporation restructured its investment securities portfolio from FNMA and FHLMC mortgage-related securities and reinvested into GNMA mortgage-related securities.quarter. The Corporation sold approximately $550shorter duration, lower yielding municipal securities that were included in the transfer for proceeds of $157 million at a gain of FNMA$3 million, with the proceeds being reinvested into longer duration, higher yielding HTM municipal securities. Additionally, for the year ended 2019, the Corporation sold $1.2 billion of taxable, floating rate ABS and FHLMC mortgage-relatedshorter duration MBS, CMBS, and CMOs Agency securities, in 2016with the proceeds utilized to pay down borrowings and sold approximately $1.6 billion in 2015, generating net gains on salesto reinvest into higher yielding Agency related mortgage securities with slightly longer durations, repositioning the portfolio for a declining rate environment.
The Corporation also donated 42,039 shares of $9 million and $8 million, respectively. The salesVisa Class B restricted shares to the Corporation's Charitable Remainder Trust during the second quarter of FNMA and FHLMC mortgage-related securities2019, and the subsequent purchasesale of GNMAthose shares by the Trust resulted in an observable market price. As a result, the Corporation wrote up its remaining 77,000 Visa Class B restricted shares to fair value. Based on the existing transfer restriction and the uncertainty of covered litigation, the shares were previously carried at a zero cost basis.
During 2018, the Corporation executed a strategy to improve the yield on securities and increase interest income during the current and future calendar years. During the third quarter of 2018, the Corporation sold mortgage-related securities lowered risk weighted assets and related capital requirements.totaling approximately $108 million at a slight gain with all proceeds reinvested into higher yielding securities. The tax equivalent yield of the securities sold was 3.08% while the reinvestment was at 3.51%. During the second quarter of 2018, the Corporation also sold $40 million of lower yielding GNMA commercial mortgage-related securities.
SecuritiesIn addition, on February 1, 2018, the date the Bank Mutual acquisition was completed, the Corporation sold Bank Mutual's entire $453 million securities portfolio. The Corporation originally reinvested the proceeds from the sale of the Bank Mutual securities portfolio into GNMA residential mortgage-related securities with the goal of reinvesting future cash flows into municipal securities. That strategy was completed during August 2018.
Investment securities with a carrying value of approximately $3.1$1.6 billion and $1.8$2.6 billion at December 31, 2017,2020 and December 31, 2016,2019, respectively, were pledged to secure certain deposits or for other purposes as required or permitted by law.


101



Accrued interest receivable on HTM securities totaled $14 million and $16 million at December 31, 2020 and 2019, respectively. Accrued interest receivable on AFS securities totaled $8 million and $10 million at December 31, 2020 and 2019, respectively. Accrued interest receivable on both HTM and AFS securities is included in interest receivable on the consolidated balance sheets. There was no interest income reversed for investments going into nonaccrual at December 31, 2020 or 2019.
A security is considered past due once it is 30 days past due under the terms of the agreement. At December 31, 2020, the Corporation had 0 past due HTM securities.
The allowance for credit losses on HTM securities was approximately $67,000 at December 31, 2020, attributable entirely to the Corporation's municipal securities, included in investment securities HTM, net, at amortized cost on the consolidated balance sheets. The Corporation also holds U.S. Treasury and mortgage-related securities issued by the U.S. government or a GSE which are backed by the full faith and credit of the U.S. government and, as a result, no allowance for credit losses has been recorded related to these securities.
The following represents gross unrealized losses and the related fair value of investment securities available for saleAFS and held to maturity,HTM, aggregated by investment category and length of time individual securities have been in a continuous unrealized loss position, at December 31, 2017.2020:
 Less than 12 months12 months or moreTotal
($ in Thousands)Number
of
Securities
Unrealized
(Losses)
Fair
Value
Number
of
Securities
Unrealized
(Losses)
Fair
Value
Unrealized (Losses)Fair
Value
Investment securities AFS
Residential mortgage-related securities
FNMA / FHLMC$(500)$163,002 $$$(500)$163,002 
GNMA(3)9,784 (3)9,784 
GNMA commercial mortgage-related securities287 287 
Asset backed securities
FFELP(129)9,267 16 (2,885)178,681 (3,013)187,948 
SBA14 (53)8,379 (53)8,379 
Other debt securities2,000 2,000 
Total27 $(685)$192,720 16 $(2,885)$178,681 $(3,570)$371,400 
Investment securities HTM
GNMA residential mortgage-related securities$$325 $$$$325 
Total$$325 $$$$325 
 Less than 12 months12 months or moreTotal
December 31, 2017
Number
of
Securities
Unrealized
Losses
Fair
Value
Number
of
Securities
Unrealized
Losses
Fair
Value
Unrealized
Losses
Fair
Value
 ($ in Thousands)
Investment securities available for sale        
U.S. Treasury securities1
$(7)$996

$
$
$(7)$996
Residential mortgage-related securities        
FNMA / FHLMC9
(572)69,939
9
(2,062)142,093
(2,634)212,032
GNMA44
(8,927)1,028,221
25
(22,451)737,198
(31,378)1,765,419
Private-label


1
(8)1,059
(8)1,059
GNMA commercial mortgage-related securities33
(5,554)480,514
70
(28,347)1,026,642
(33,901)1,507,156
FFELP asset backed securities1
(13)12,158



(13)12,158
Other securities (debt and equity)4
(26)1,675



(26)1,675
Total92
$(15,099)$1,593,503
105
$(52,868)$1,906,992
$(67,967)$3,500,495
Investment securities held to maturity        
Obligations of state and political subdivisions (municipal securities)157
$(746)$122,761
132
$(2,431)$127,043
$(3,177)$249,804
Residential mortgage-related securities        
FNMA / FHLMC8
(73)13,143
10
(417)16,262
(490)29,405
GNMA35
(3,373)268,388
18
(3,026)120,892
(6,399)389,280
GNMA commercial mortgage-related securities2
(299)52,997
23
(15,457)486,891
(15,756)539,888
Total202
$(4,491)$457,289
183
$(21,331)$751,088
$(25,822)$1,208,377
102



For comparative purposes, the following represents gross unrealized losses and the related fair value of investment securities available for saleAFS and held to maturity,HTM, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at December 31, 2016.2019:
 Less than 12 months12 months or moreTotal
December 31, 2016Number
of
Securities
Unrealized
Losses
Fair
Value
Number
of
Securities
Unrealized
Losses
Fair
Value
Unrealized
Losses
Fair
Value
 ($ in Thousands)
Investment securities available for sale        
Residential mortgage-related securities        
FNMA / FHLMC14
$(2,602)$244,252

$
$
$(2,602)$244,252
GNMA54
(25,198)1,723,523



(25,198)1,723,523
Private-label


1
(14)1,119
(14)1,119
GNMA commercial mortgage-related securities74
(16,445)1,427,889
21
(19,521)429,258
(35,966)1,857,147
Other securities (debt and equity)3
(21)1,479



(21)1,479
Total145
$(44,266)$3,397,143
22
$(19,535)$430,377
$(63,801)$3,827,520
Investment securities held to maturity        
Obligations of state and political subdivisions (municipal securities)700
$(11,937)$414,186
4
$(99)$1,752
$(12,036)$415,938
Residential mortgage-related securities        
FNMA / FHLMC14
(441)17,477
1
(252)6,031
(693)23,508
GNMA39
(656)64,633



(656)64,633
Total753
$(13,034)$496,296
5
$(351)$7,783
$(13,385)$504,079

 Less than 12 months12 months or moreTotal
($ in Thousands)Number
of
Securities
Unrealized
(Losses)
Fair
Value
Number
of
Securities
Unrealized
(Losses)
Fair
Value
Unrealized
(Losses)
Fair
Value
Investment securities AFS
Obligations of state and political subdivisions (municipal securities)$(18)$1,225 $$$(18)$1,225 
Residential mortgage-related securities
FNMA / FHLMC(59)34,807 (59)34,807 
GNMA18 (924)322,394 (766)79,461 (1,689)401,856 
GNMA commercial mortgage-related securities22 (810)258,218 42 (11,222)621,307 (12,032)879,524 
FFELP asset backed securities19 (6,092)250,780 (393)12,913 (6,485)263,693 
Other debt securities2,000 2,000 
Total65 $(7,843)$834,616 51 $(12,440)$748,487 $(20,284)$1,583,104 
Investment securities HTM
Obligations of state and political subdivisions (municipal securities)52 $(1,105)$77,562 $(13)$2,378 $(1,118)$79,940 
Residential mortgage-related securities
FNMA / FHLMC(6)1,242 (9)833 (15)2,075 
GNMA12 (1,059)187,261 (49)6,587 (1,108)193,849 
GNMA commercial mortgage-related securities(29)26,202 21 (6,093)357,733 (6,122)383,935 
Total67 $(2,199)$292,267 36 $(6,164)$367,532 $(8,363)$659,799 
The Corporation reviews the AFS investment securities portfolio on a quarterly basis to monitor its exposure to other-than-temporary impairment.credit exposure. A determination as to whether a security’s decline in fair value is other-than-temporarythe result of credit risk takes into consideration


numerous factors and the relative significance of any single factor can vary by security. Some factors the Corporation may consider in the other-than-temporary impairment analysis include the length of time and extent to which the security has been in an unrealized loss position, changesthe change in security ratings,rating, financial condition and near-term prospects of the issuer, as well as security and industry specific economic conditions.
Based on the Corporation’s evaluation, management does not believe any unrealized losslosses at December 31, 2017, represents an other-than-temporary impairment2020 represent credit deterioration as these unrealized losses are primarily attributable to changes in interest rates and the current market conditions, and not credit deterioration. The unrealized losses reported for municipal securities relate to various state and local political subdivisions and school districts. The unrealized losses at December 31, 2017 for mortgage-related securities is due to the increase in overall interest rates.conditions. The U.S. Treasury 3-year3 year and 5-year5 year rates increaseddecreased by 51145 bp and 27133 bp, respectively, from December 31, 2016.2019. The Corporation currently does not intend to sell nor does it believe that it will be required to sell the securities contained in the abovean unrealized losses tableloss position before recovery of their amortized cost basis.
FHLB and Federal Reserve Bank Stocks: The Corporation is required to maintain Federal Reserve Bank stock and FHLB stock as a member bank of both the Federal Reserve System and the FHLB, and in amounts as required by these institutions. These equity securities are “restricted” in that they can only be sold back to the respective institutions or another member institution at par. Therefore, they are less liquid than other marketable equity securities and their fair value is equal to amortized cost. At December 31, 2017,2020 and 2016,2019, the Corporation had FHLB stock of $89$82 million and $65$149 million, respectively. The Corporation had Federal Reserve Bank stock of $76$87 million and $75$78 million at December 31, 20172020 and 2016,2019, respectively. Accrued interest receivable on FHLB stock totaled approximately $972,000 and $2 million at December 31, 2020 and 2019, respectively. There was 0 accrued interest receivable on Federal Reserve Bank stock at either December 31, 2020 or 2019. Accrued interest receivable on both FHLB stock and Federal Reserve Bank stock is included in interest receivable on the consolidated balance sheets.
Equity Securities
Equity securities with readily determinable fair values: The Corporation's portfolio of equity securities with readily determinable fair values is primarily comprised of CRA Qualified Investment mutual funds. At both December 31, 2020 and 2019, the Corporation had equity securities with readily determinable fair values of $2 million.
Equity securities without readily determinable fair values: The Corporation's portfolio of equity securities without readily determinable fair values consists of 77,996 Visa Class B restricted shares, 77,000 of which the Corporation received in 2008 as part of Visa's initial public offering and carried at fair value after the Corporation donated 42,039 Visa Class B restricted shares
103




to the Corporation's Charitable Remainder Trust during the second quarter of 2019, with the subsequent sale of those shares resulting in an observable market price after the shares were previously carried at a zero cost basis. During the first quarter of 2020, the Corporation acquired 996 Visa Class B restricted shares from the acquisition of First Staunton, and those shares are carried at a zero cost basis due to the lack of an observable market price since the time of acquisition. The Corporation had equity securities without readily determinable fair values of $13 million at both December 31, 2020 and 2019.
Note 4 Loans
Loans at December 31 are summarized below.below:
($ in Thousands)20202019
PPP$767,757 $
Commercial and industrial7,701,422 7,354,594 
Commercial real estate - owner occupied900,912 911,265 
Commercial and business lending9,370,091 8,265,858 
Commercial real estate - investor4,342,584 3,794,517 
Real estate construction1,840,417 1,420,900 
Commercial real estate lending6,183,001 5,215,417 
Total commercial15,553,091 13,481,275 
Residential mortgage7,878,324 8,136,980 
Home equity707,255 852,025 
Other consumer313,054 351,159 
Total consumer8,898,632 9,340,164 
Total loans$24,451,724 $22,821,440 
 2017 2016
 ($ in Thousands)
Commercial and industrial$6,399,693
 $6,489,014
Commercial real estate - owner occupied802,209
 897,724
Commercial and business lending7,201,902
 7,386,738
Commercial real estate - investor3,315,254
 3,574,732
Real estate construction1,451,684
 1,432,497
Commercial real estate lending4,766,938
 5,007,229
Total commercial11,968,840
 12,393,967
Residential mortgage7,546,534
 6,332,327
Home equity883,804
 934,443
Other consumer385,813
 393,979
Total consumer8,816,151
 7,660,749
Total loans$20,784,991
 $20,054,716

Accrued interest receivable on loans totaled $66 million at December 31, 2020, and $63 million at December 31, 2019 and is included in interest receivable on the consolidated balance sheets. Interest accrued but not received for loans placed on nonaccrual is reversed against interest income. The amount of accrued interest reversed totaled $3 million for the year ended December 31, 2020.
The Corporation has granted loans to its directors, executive officers, or their related interests. These loans were made on substantially the same terms, including rates and collateral, as those prevailing at the time for comparable transactions with other unrelated customers, and do not involve more than a normal risk of collection. These loans to related parties are summarized below.below:
($ in Thousands)20202019
Balance at beginning of year$16,772 $17,831 
New loans19,140 3,673 
Repayments(6,643)(8,053)
Change due to status of executive officers and directors152 3,320 
Balance at end of year$29,420 $16,772 
 20172016
 ($ in Thousands)
Balance at beginning of year$27,589
$36,597
New loans5,329
10,677
Repayments(7,632)(11,089)
Change due to status of executive officers and directors(5,026)(8,596)
Balance at end of year$20,260
$27,589





104



The following table presents commercial and consumer loans by credit quality indicator by vintage year at December 31, 2020:
Term Loans Amortized Cost Basis by Origination Year(a)
($ in Thousands)
Rev Loans Converted to Term(a)
Rev Loans Amortized Cost Basis20202019201820172016PriorTotal
PPP:(b)
Risk rating:
Pass$$$745,767 $$$$$$745,767 
Special Mention3,988 3,988 
Potential Problem18,002 18,002 
PPP$$$767,757 $$$$$$767,757 
Commercial and industrial:
Risk rating:
Pass$4,628 $2,177,138 $1,389,260 $1,435,519 $1,182,302 $483,957 $305,998 $453,734 $7,427,908 
Special Mention10,159 2,719 39,854 37,042 113 215 67 90,169 
Potential Problem(c)
2,565 7,237 19,331 28,413 56,580 2,269 6,477 1,179 121,487 
Nonaccrual(d)
16,852 6,238 5,789 17,014 16,623 8,781 7,414 61,859 
Commercial and industrial$24,045 $2,194,534 $1,417,548 $1,509,575 $1,292,938 $502,962 $321,471 $462,394 $7,701,422 
Commercial real estate - owner occupied:
Risk rating:
Pass$1,150 $18,022 $185,861 $209,069 $128,360 $99,546 $147,366 $79,111 $867,335 
Special Mention113 1,882 3,122 300 658 264 6,339 
Potential Problem3,486 4,104 8,916 1,490 4,437 3,747 26,179 
Nonaccrual318 740 1,058 
Commercial real estate - owner occupied$1,150 $21,621 $191,847 $221,107 $128,660 $102,012 $152,067 $83,598 $900,912 
Commercial and business lending:
Risk rating:
Pass$5,778 $2,195,160 $2,320,888 $1,644,588 $1,310,662 $583,503 $453,364 $532,845 $9,041,009 
Special Mention10,272 8,589 42,976 37,342 771 479 67 100,496 
Potential Problem(c)
2,565 10,723 41,437 37,329 56,580 3,759 10,915 4,926 165,668 
Nonaccrual(d)
16,852 6,238 5,789 17,014 16,941 8,781 8,154 62,917 
Commercial and business lending$25,195 $2,216,154 $2,377,152 $1,730,682 $1,421,598 $604,974 $473,539 $545,992 $9,370,091 
Commercial real estate - investor:
Risk rating:
Pass$10,971 $171,497 $1,249,644 $976,332 $720,237 $271,987 $341,658 $211,360 $3,942,714 
Special Mention90,235 97,333 12,339 21,882 8,465 230,254 
Potential Problem838 16,343 13,575 30,911 2,279 239 27,209 91,396 
Nonaccrual19,803 10,141 53,056 446 14,267 309 78,220 
Commercial real estate - investor$30,774 $172,335 $1,366,364 $1,140,297 $763,933 $288,533 $363,779 $247,343 $4,342,584 
Real estate construction:
Risk rating:
Pass$776 $47,880 $645,925 $738,561 $294,910 $25,219 $2,420 $16,768 $1,771,682 
Special Mention487 494 48,283 42 30 49,336 
Potential Problem135 18,803 93 15 19,046 
Nonaccrual16 338 353 
Real estate construction$776 $47,880 $646,547 $739,055 $361,996 $25,277 $2,513 $17,150 $1,840,417 
Commercial real estate lending:
Risk rating:
Pass$11,746 $219,377 $1,895,569 $1,714,893 $1,015,146 $297,205 $344,078 $228,127 $5,714,396 
Special Mention90,722 97,827 60,622 42 21,882 8,494 279,590 
Potential Problem838 16,479 13,575 49,714 2,279 332 27,224 110,442 
Nonaccrual19,803 10,141 53,056 446 14,283 647 78,573 
Commercial real estate lending$31,549 $220,215 $2,012,911 $1,879,352 $1,125,929 $313,810 $366,292 $264,493 $6,183,001 
105



Term Loans Amortized Cost Basis by Origination Year(a)
($ in Thousands)
Rev Loans Converted to Term(a)
Rev Loans Amortized Cost Basis20202019201820172016PriorTotal
Total commercial:
Risk rating:
Pass$17,524 $2,414,537 $4,216,457 $3,359,482 $2,325,808 $880,708 $797,441 $760,973 $14,755,405 
Special Mention10,272 99,311 140,803 97,964 813 22,361 8,562 380,086 
Potential Problem(c)
2,565 11,561 57,916 50,905 106,295 6,038 11,247 32,150 276,111 
Nonaccrual(d)
36,655 16,379 58,845 17,460 31,224 8,781 8,801 141,490 
Total commercial$56,745 $2,436,370 $4,390,063 $3,610,033 $2,547,526 $918,783 $839,831 $810,485 $15,553,091 
Residential mortgage:
Risk rating:
Pass$$$2,185,240 $1,490,589 $615,118 $998,072 $911,797 $1,612,971 $7,813,788 
Special Mention355 330 102 126 537 1,450 
Potential Problem1,200 689 652 179 1,028 3,749 
Nonaccrual1,478 2,271 5,882 7,116 11,003 31,587 59,337 
Residential mortgage$$$2,187,918 $1,493,903 $621,983 $1,005,290 $923,105 $1,646,124 $7,878,324 
Home equity:
Risk rating:
Pass$10,224 $569,389 $2,057 $12,968 $15,792 $11,594 $5,803 $76,165 $693,767 
Special Mention596 631 39 14 39 804 1,532 
Potential Problem1,922 146 2,068 
Nonaccrual1,600 100 965 134 410 319 711 7,249 9,888 
Home equity$12,421 $572,041 $3,022 $13,141 $16,216 $11,952 $6,518 $84,364 $707,255 
Other consumer:
Risk rating:
Pass$70 $165,114 $9,525 $10,309 $3,987 $1,872 $1,185 $120,425 $312,416 
Special Mention438 13 16 11 498 
Nonaccrual33 49 21 10 18 140 
Other consumer$81 $165,585 $9,547 $10,374 $4,019 $1,886 $1,192 $120,451 $313,054 
Total consumer:
Risk rating:
Pass$10,294 $734,502 $2,196,822 $1,513,865 $634,897 $1,011,539 $918,785 $1,809,561 $8,819,971 
Special Mention602 1,069 13 410 356 145 137 1,349 3,480 
Potential Problem1,922 1,200 689 652 179 1,174 5,817 
Nonaccrual1,605 133 2,452 2,454 6,313 7,445 11,714 38,854 69,364 
Total consumer$12,501 $737,626 $2,200,487 $1,517,417 $642,218 $1,019,128 $930,816 $1,850,939 $8,898,632 
Total loans:
Risk rating:
Pass$27,819 $3,149,039 $6,413,278 $4,873,347 $2,960,705 $1,892,247 $1,716,226 $2,570,534 $23,575,376 
Special Mention602 11,341 99,324 141,213 98,320 958 22,498 9,911 383,566 
Potential Problem(c)
2,565 13,483 59,116 51,593 106,947 6,038 11,426 33,324 281,928 
Nonaccrual(d)
38,260 133 18,831 61,298 23,773 38,669 20,496 47,655 210,854 
Total loans$69,246 $3,173,996 $6,590,550 $5,127,451 $3,189,745 $1,937,912 $1,770,647 $2,661,424 $24,451,724 

(a) Revolving loans converted to term loans are also reported in their year of origination
(b) The Corporation’s policy is to assign risk ratings at the borrower level. PPP loans are 100% guaranteed by the SBA and therefore the Corporation considers these loans to have a risk profile similar to pass rated loans.
(c) Includes $41 million of oil and gas related loans
(d) Includes $37 million of oil and gas related loans




106



The following table presents commercial and consumer loans by credit quality indicator at December 31, 2017.
2019:
 Pass Special Mention Potential Problem Nonaccrual Total
 ($ in Thousands)
Commercial and industrial$6,015,884
 $157,245
 $113,778
 $112,786
 $6,399,693
Commercial real estate - owner occupied723,291
 14,181
 41,997
 22,740
 802,209
Commercial and business lending6,739,175
 171,426
 155,775
 135,526
 7,201,902
Commercial real estate - investor3,266,389
 24,845
 19,291
 4,729
 3,315,254
Real estate construction1,421,504
 29,206
 
 974
 1,451,684
Commercial real estate lending4,687,893
 54,051
 19,291
 5,703
 4,766,938
Total commercial11,427,068
 225,477
 175,066
 141,229
 11,968,840
Residential mortgage7,490,860
 426
 1,616
 53,632
 7,546,534
Home equity868,958
 1,137
 195
 13,514
 883,804
Other consumer384,990
 652
 
 171
 385,813
Total consumer8,744,808
 2,215
 1,811
 67,317
 8,816,151
Total loans$20,171,876
 $227,692
 $176,877
 $208,546
 $20,784,991


The following table presents commercial and consumer loans by credit quality indicator at December 31, 2016.
 Pass Special Mention Potential Problem Nonaccrual Total
 ($ in Thousands)
Commercial and industrial$5,937,119
 $141,328
 $227,196
 $183,371
 $6,489,014
Commercial real estate - owner occupied805,871
 17,785
 64,524
 9,544
 897,724
Commercial and business lending6,742,990
 159,113
 291,720
 192,915
 7,386,738
Commercial real estate - investor3,491,217
 14,236
 51,228
 18,051
 3,574,732
Real estate construction1,429,083
 105
 2,465
 844
 1,432,497
Commercial real estate lending4,920,300
 14,341
 53,693
 18,895
 5,007,229
Total commercial11,663,290
 173,454
 345,413
 211,810
 12,393,967
Residential mortgage6,275,162
 1,314
 5,615
 50,236
 6,332,327
Home equity919,740
 1,588
 114
 13,001
 934,443
Other consumer393,161
 562
 
 256
 393,979
Total consumer7,588,063
 3,464
 5,729
 63,493
 7,660,749
Total loans$19,251,353
 $176,918
 $351,142
 $275,303
 $20,054,716

($ in Thousands)PassSpecial MentionPotential ProblemNonaccrualTotal
Commercial and industrial$7,118,448 $79,525 $110,308 $46,312 $7,354,594 
Commercial real estate - owner occupied866,193 25,115 19,889 67 911,265 
Commercial and business lending7,984,641 104,641 130,197 46,380 8,265,858 
Commercial real estate - investor3,620,785 139,873 29,449 4,409 3,794,517 
Real estate construction1,420,374 33 493 1,420,900 
Commercial real estate lending5,041,159 139,906 29,449 4,902 5,215,417 
Total commercial13,025,800 244,547 159,646 51,282 13,481,275 
Residential mortgage8,077,122 563 1,451 57,844 8,136,980 
Home equity841,757 1,164 9,104 852,025 
Other consumer350,260 748 152 351,159 
Total consumer9,269,139 2,475 1,451 67,099 9,340,164 
Total loans$22,294,939 $247,022 $161,097 $118,380 $22,821,440 
Factors that are important to managing overall credit quality are sound loan underwriting and administration, systematic monitoring of existing loans and commitments, effective loan review on an ongoing basis, early identification of potential problems, anand appropriate policies for allowance for loan losses, allowance for unfunded commitments, nonaccrual loans, and charge off policies.offs. See Note 1 for the Corporation's accounting policy for loans.
For commercial loans, management has determined the pass credit quality indicator to include credits that exhibit acceptable financial statements, cash flow, and leverage. If any risk exists, it is mitigated by the loan structure, collateral, monitoring, or control. For consumer loans, performing loans include credits that are performing in accordance with the original contractual terms. Loans are considered past due if the required principal and interest payments have not been received as of the date such payments were due. Special mention credits have potential weaknesses that deserve management’s attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the credit. Potential problem loans are considered inadequately protected by the current net worth and paying capacity of the obligor or the collateral pledged. These loans generally have a well-defined weakness, or weaknesses, thatwhich may jeopardize liquidation of the debt, and are characterized by the distinct possibility that the Corporation will sustain some loss if the deficiencies are not corrected. Lastly, management considers a loan to be impaired when it is probable that the Corporation will be unable to collect all amounts due according to the original contractual terms of the note agreement, including both principal and interest. Management has determined thatcommercial loan relationships in nonaccrual status, and commercial and consumer loan relationships that have nonaccrual status or have hadwith their terms restructured in a troubled debt restructuringTDR, meet this impaired loan definition.the criteria to be individually evaluated. Commercial loans classified as special mention, potential problem, and nonaccrual loans are reviewed at a minimum on a quarterly basis, while pass and performing rated credits are generally reviewed on an annual basis or more frequently if the loan renewal is less than one year or if otherwise warranted.

The following table presents loans by past due status at December 31, 2020:
Accruing
($ in Thousands)
Current(a)
30-59 Days
Past Due
60-89 Days
Past Due
90+ Days
Past Due
Nonaccrual(b)(c)
Total
PPP$767,757 $$$$$767,757 
Commercial and industrial7,633,269 2,819 3,300 175 61,859 7,701,422 
Commercial real estate - owner occupied899,480 158 215 1,058 900,912 
Commercial and business lending9,300,506 2,977 3,516 175 62,917 9,370,091 
Commercial real estate - investor4,251,571 1,024 11,769 78,220 4,342,584 
Real estate construction1,839,073 991 353 1,840,417 
Commercial real estate lending6,090,644 2,015 11,769 78,573 6,183,001 
Total commercial15,391,150 4,992 15,284 175 141,490 15,553,091 
Residential mortgage7,808,294 8,975 1,410 308 59,337 7,878,324 
Home equity692,565 3,071 1,731 9,888 707,255 
Other consumer310,200 1,039 560 1,115 140 313,054 
Total consumer8,811,060 13,085 3,701 1,423 69,364 8,898,632 
Total loans$24,202,209 $18,077 $18,985 $1,598 $210,854 $24,451,724 
(a) Any loans deferred in connection with the COVID-19 pandemic are considered current in accordance with Section 4103 of the CARES Act.
(b) Of the total nonaccrual loans,$128 million, or 61%, were current with respect to payment at December 31, 2020.
(c) NaN interest income was recognized on nonaccrual loans for the year ended December 31, 2020. In addition, there were $140 million of nonaccrual loans for which there was no related ACLL at December 31, 2020.

107



The following table presents loans by past due status at December 31, 2017.2019:
Accruing
($ in Thousands)Current30-59 Days
Past Due
60-89 Days
Past Due
90+ Days
Past Due
Nonaccrual(a)
Total
Commercial and industrial$7,307,118 $576 $245 $342 $46,312 $7,354,594 
Commercial real estate - owner occupied909,828 1,369 67 911,265 
Commercial and business lending8,216,947 1,945 245 342 46,380 8,265,858 
Commercial real estate - investor3,788,296 1,812 4,409 3,794,517 
Real estate construction1,420,310 64 33 493 1,420,900 
Commercial real estate lending5,208,606 1,876 33 4,902 5,215,417 
Total commercial13,425,552 3,821 278 342 51,282 13,481,275 
Residential mortgage8,069,863 8,749 525 57,844 8,136,980 
Home equity837,274 4,483 1,164 9,104 852,025 
Other consumer347,007 1,135 949 1,917 152 351,159 
Total consumer9,254,144 14,366 2,638 1,917 67,099 9,340,164 
Total loans$22,679,696 $18,188 $2,916 $2,259 $118,380 $22,821,440 
 Current 
30-59 Days
Past Due
 
60-89 Days
Past Due
 
90 Days or More
Past Due (a)
 
Nonaccrual (b)
 Total
 ($ in Thousands)
Commercial and industrial$6,286,369
 $170
 $101
 $267
 $112,786
 $6,399,693
Commercial real estate - owner occupied779,421
 48
 
 
 22,740
 802,209
Commercial and business lending7,065,790
 218
 101
 267
 135,526
 7,201,902
Commercial real estate - investor3,310,000
 374
 
 151
 4,729
 3,315,254
Real estate construction1,450,459
 168
 83
 
 974
 1,451,684
Commercial real estate lending4,760,459
 542
 83
 151
 5,703
 4,766,938
Total commercial11,826,249
 760
 184
 418
 141,229
 11,968,840
Residential mortgage7,483,350
 9,186
 366
 
 53,632
 7,546,534
Home equity863,465
 5,688
 1,137
 
 13,514
 883,804
Other consumer382,186
 1,227
 780
 1,449
 171
 385,813
Total consumer8,729,001
 16,101
 2,283
 1,449
 67,317
 8,816,151
Total loans$20,555,250
 $16,861
 $2,467
 $1,867
 $208,546
 $20,784,991
(a)The recorded investment in loans past due 90 days or more and still accruing totaled $2 million at December 31, 2017 (the same as the reported balances for the accruing loans noted above).
(b)
Of the total nonaccrual loans, $135 million or 65%(a) Of the total nonaccrual loans,$48 million, or 41%, were current with respect to payment at December 31, 2017.

The following table presents loans by past due status at December 31, 2016.2019.

108

 Current 
30-59 Days
Past Due
 
60-89 Days
Past Due
 
90 Days or More
Past Due (a)
 
Nonaccrual (b)
 Total
 ($ in Thousands)
Commercial and industrial$6,303,994
 $965
 $448
 $236
 $183,371
 $6,489,014
Commercial real estate - owner occupied886,796
 968
 416
 
 9,544
 897,724
Commercial and business lending7,190,790
 1,933
 864
 236
 192,915
 7,386,738
Commercial real estate - investor3,555,750
 431
 500
 

 18,051
 3,574,732
Real estate construction1,431,284
 264
 105
 
 844
 1,432,497
Commercial real estate lending4,987,034
 695
 605
 
 18,895
 5,007,229
Total commercial12,177,824
 2,628
 1,469
 236
 211,810
 12,393,967
Residential mortgage6,273,949
 7,298
 844
 
 50,236
 6,332,327
Home equity915,593
 4,265
 1,584
 
 13,001
 934,443
Other consumer389,157
 2,471
 718
 1,377
 256
 393,979
Total consumer7,578,699
 14,034
 3,146
 1,377
 63,493
 7,660,749
Total loans$19,756,523
 $16,662
 $4,615
 $1,613
 $275,303
 $20,054,716

(a)The recorded investment in loans past due 90 days or more and still accruing totaled $2 million at December 31, 2016 (the same as the reported balances for the accruing loans noted above).
(b)
Of the total nonaccrual loans, $224 million or 81% were current with respect to payment at December 31, 2016.



The following table presents impaired loans individually evaluated under ASC Topic 310, excluding $2 million of purchased credit-impaired loans, at December 31, 2017.2019: 
($ in Thousands)Recorded
Investment
Unpaid
Principal
Balance
Related
Allowance
Average
Recorded
Investment
Interest
Income
Recognized
Loans with a related allowance
Commercial and industrial$47,249 $63,346 $12,010 $45,290 $1,832 
Commercial real estate - owner occupied1,676 1,682 19 1,774 88 
Commercial and business lending48,924 65,028 12,029 47,064 1,919 
Commercial real estate - investor928 2,104 15 950 15 
Real estate construction477 559 67 494 30 
Commercial real estate lending1,405 2,663 82 1,445 45 
Total commercial50,329 67,691 12,111 48,509 1,965 
Residential mortgage21,450 22,625 2,740 23,721 856 
Home equity3,076 3,468 1,190 3,756 191 
Other consumer1,247 1,249 125 1,250 
Total consumer25,773 27,342 4,055 28,726 1,047 
Total loans with a related allowance$76,102 $95,033 $16,165 $77,235 $3,012 
Loans with no related allowance
Commercial and industrial$14,787 $33,438 $$20,502 $63 
Commercial real estate - owner occupied
Commercial and business lending14,787 33,438 20,502 63 
Commercial real estate - investor3,705 3,705 3,980 159 
Real estate construction
Commercial real estate lending3,705 3,705 3,980 159 
Total commercial18,491 37,142 24,482 222 
Residential mortgage14,104 14,461 10,962 373 
Home equity1,346 1,383 1,017 21 
Other consumer
Total consumer15,450 15,845 11,979 394 
Total loans with n no related allowance$33,941 $52,987 $$36,462 $616 
Total
Commercial and industrial$62,035 $96,784 $12,010 $65,792 $1,895 
Commercial real estate - owner occupied1,676 1,682 19 1,774 88 
Commercial and business lending63,711 98,466 12,029 67,566 1,982 
Commercial real estate - investor4,633 5,808 15 4,931 174 
Real estate construction477 559 67 494 30 
Commercial real estate lending5,110 6,367 82 5,425 204 
Total commercial68,820 104,833 12,111 72,991 2,186 
Residential mortgage35,554 37,087 2,740 34,683 1,229 
Home equity4,422 4,851 1,190 4,773 211 
Other consumer1,247 1,249 125 1,250 
Total consumer41,223 43,187 4,055 40,706 1,441 
Total loans(a)
$110,043 $148,020 $16,165 $113,697 $3,628 
 Recorded
Investment
 Unpaid
Principal
Balance
 Related
Allowance
 Average
Recorded
Investment
 Interest
Income
Recognized
 ($ in Thousands)
Loans with a related allowance         
Commercial and industrial$81,649
 $83,579
 $10,838
 $58,494
 $2,629
Commercial real estate - owner occupied23,796
 23,937
 2,973
 12,124
 736
Commercial and business lending105,445
 107,516
 13,811
 70,618
 3,365
Commercial real estate - investor17,823
 17,862
 1,597
 16,924
 1,694
Real estate construction467
 578
 86
 484
 29
Commercial real estate lending18,290
 18,440
 1,683
 17,408
 1,723
Total commercial123,735
 125,956
 15,494
 88,026
 5,088
Residential mortgage40,561
 42,922
 6,512
 40,411
 1,614
Home equity10,250
 10,986
 3,718
 10,521
 549
Other consumer1,135
 1,138
 122
 1,140
 3
Total consumer51,946
 55,046
 10,352
 52,072
 2,166
Total loans$175,681
 $181,002
 $25,846
 $140,098
 $7,254
Loans with no related allowance         
Commercial and industrial$60,595
 $82,839
 $
 $89,275
 $492
Commercial real estate - owner occupied2,438
 2,829
 
 1,948
 36
Commercial and business lending63,033
 85,668
 
 91,223
 528
Commercial real estate - investor1,295
 1,295
 
 
 45
Real estate construction
 
 
 
 
Commercial real estate lending1,295
 1,295
 
 
 45
Total commercial64,328
 86,963
 
 91,223
 573
Residential mortgage6,925
 7,204
 
 4,999
 217
Home equity641
 645
 
 540
 7
Other consumer
 
 
 
 
Total consumer7,566
 7,849
 
 5,539
 224
Total loans$71,894
 $94,812
 $
 $96,762
 $797
Total         
Commercial and industrial$142,244
 $166,418
 $10,838
 $147,769
 $3,121
Commercial real estate - owner occupied26,234
 26,766
 2,973
 14,072
 772
Commercial and business lending168,478
 193,184
 13,811
 161,841
 3,893
Commercial real estate - investor19,118
 19,157
 1,597
 16,924
 1,739
Real estate construction467
 578
 86
 484
 29
Commercial real estate lending19,585
 19,735
 1,683
 17,408
 1,768
Total commercial188,063
 212,919
 15,494
 179,249
 5,661
Residential mortgage47,486
 50,126
 6,512
 45,410
 1,831
Home equity10,891
 11,631
 3,718
 11,061
 556
Other consumer1,135
 1,138
 122
 1,140
 3
Total consumer59,512
 62,895
 10,352
 57,611
 2,390
Total loans (a)
$247,575
 $275,814
 $25,846
 $236,860
 $8,051
(a)The net recorded investment (defined as recorded investment, net of the related allowance) of the impaired loans represented 80%(a) The net recorded investment (defined as recorded investment, net of the related allowance) of the impaired loans represented 63% of the unpaid principal balance at December 31, 2017.


The following table presents impaired loans individually evaluated under ASC Topic 310 at December 31, 2016.2019.
109



 
Recorded
Investment
 
Unpaid
Principal
Balance
 
Related
Allowance
 
Average
Recorded
Investment
 
Interest
Income
Recognized
 ($ in Thousands)
Loans with a related allowance         
Commercial and industrial$99,786
 $105,175
 $21,047
 $104,808
 $2,345
Commercial real estate - owner occupied5,544
 5,568
 23
 5,840
 263
Commercial and business lending105,330
 110,743
 21,070
 110,648
 2,608
Commercial real estate - investor26,764
 27,031
 3,410
 30,665
 2,120
Real estate construction509
 648
 84
 529
 31
Commercial real estate lending27,273
 27,679
 3,494
 31,194
 2,151
Total commercial132,603
 138,422
 24,564
 141,842
 4,759
Residential mortgage37,902
 39,979
 6,438
 38,608
 1,551
Home equity11,070
 11,909
 3,943
 11,420
 627
Other consumer1,012
 1,023
 109
 1,021
 2
Total consumer49,984
 52,911
 10,490
 51,049
 2,180
Total loans$182,587
 $191,333
 $35,054
 $192,891
 $6,939
Loans with no related allowance         
Commercial and industrial$113,485
 $134,863
 $
 $117,980
 $1,519
Commercial real estate - owner occupied8,439
 9,266
 
 8,759
 138
Commercial and business lending121,924
 144,129
 
 126,739
 1,657
Commercial real estate - investor6,144
 6,478
 
 7,092
 
Real estate construction
 
 
 
 
Commercial real estate lending6,144
 6,478
 
 7,092
 
Total commercial128,068
 150,607
 
 133,831
 1,657
Residential mortgage5,974
 6,998
 
 6,610
 184
Home equity106
 107
 
 107
 4
Other consumer
 
 
 
 
Total consumer6,080
 7,105
 
 6,717
 188
Total loans$134,148
 $157,712
 $
 $140,548
 $1,845
Total         
Commercial and industrial$213,271
 $240,038
 $21,047
 $222,788
 $3,864
Commercial real estate - owner occupied13,983
 14,834
 23
 14,599
 401
Commercial and business lending227,254
 254,872
 21,070
 237,387
 4,265
Commercial real estate - investor32,908
 33,509
 3,410
 37,757
 2,120
Real estate construction509
 648
 84
 529
 31
Commercial real estate lending33,417
 34,157
 3,494
 38,286
 2,151
Total commercial260,671
 289,029
 24,564
 275,673
 6,416
Residential mortgage43,876
 46,977
 6,438
 45,218
 1,735
Home equity11,176
 12,016
 3,943
 11,527
 631
Other consumer1,012
 1,023
 109
 1,021
 2
Total consumer56,064
 60,016
 10,490
 57,766
 2,368
Total loans (a)
$316,735
 $349,045
 $35,054
 $333,439
 $8,784
(a)The net recorded investment (defined as recorded investment, net of the related allowance) of the impaired loans represented 81% of the unpaid principal balance at December 31, 2016.


Troubled Debt Restructurings (“Restructured Loans”)
Loans are considered restructured loans if concessions have been granted to borrowers that are experiencing financial difficulty. See Note 1 for the Corporation's accounting policy for troubled debt restructurings. TDRs.
The following table presents nonaccrual and performing restructured loans by loan portfolio:
 December 31, 2020December 31, 2019December 31, 2018
($ in Thousands)Performing
Restructured
Loans
Nonaccrual
Restructured
Loans(a)
Performing
Restructured
Loans
Nonaccrual
Restructured
Loans(a)
Performing
Restructured
Loans
Nonaccrual
Restructured
Loans(a)
Commercial and industrial$12,713 $6,967 $16,678 $7,376 $25,478 $249 
Commercial real estate - owner occupied1,711 1,676 2,080 
Commercial real estate - investor26,435 225 293 799 933 
Real estate construction260 111 298 179 311 198 
Residential mortgage7,825 11,509 3,955 13,035 16,036 22,279 
Home equity1,957 1,379 1,896 1,904 7,385 2,627 
Other consumer1,191 1,246 1,174 
   Total restructured loans(b)
$52,092 $20,190 $26,041 $22,494 $53,263 $26,292 
(a) Nonaccrual restructured loans have been included within nonaccrual loans.
(b) Does not include any restructured loans related to the COVID-19 pandemic in accordance with Section 4013 of the CARES Act.
The Corporation had a recorded investment of approximately $9$36 million in loans modified in troubled debt restructuringsa TDR for the year ended December 31, 2017,2020, of which approximately $6$30 million were in accrual status, included in pass or special mention based on their risk rating within the credit quality tables, and $3$6 million were in nonaccrual, within the credit quality tables, pending a sustained period of repayment. Short-term loan modifications made in good faith to help ease the adverse effects of the COVID-19 pandemic are not categorized as TDRs in accordance with the CARES Act. As of December 31, 20172020, there waswere approximately $9$11 million of commitments to lend additional funds to borrowers with restructured loans. The following table presents nonaccrual and performing restructured loans by loan portfolio.
 December 31, 2017December 31, 2016December 31, 2015
 
Performing
Restructured
Loans
Nonaccrual
Restructured
Loans(a)
Performing
Restructured
Loans
Nonaccrual
Restructured
Loans(a)
Performing
Restructured
Loans
Nonaccrual
Restructured
Loans(a)
 ($ in Thousands)
Commercial and industrial$30,047
$1,776
$31,884
$1,276
$29,293
$1,714
Commercial real estate - owner occupied3,989

5,490
2,220
7,877
2,703
Commercial real estate - investor14,389

15,289
924
21,915
3,936
Real estate construction310
157
359
150
510
177
Residential mortgage17,068
18,991
18,100
21,906
19,870
24,592
Home equity7,705
2,537
7,756
2,877
7,069
4,522
Other consumer1,110
25
979
32
829
40
   Total restructured loans$74,618
$23,486
$79,857
$29,385
$87,363
$37,684
(a)Nonaccrual restructured loans have been included within nonaccrual loans.

The following table provides the number of loans modified in a troubled debt restructuringTDR by loan portfolio, during the years ended December 31, 2017, 2016 and 2015, respectively, and the recorded investment, and unpaid principal balance as of December 31, 2017, 2016 and 2015, respectively.balance:
Years Ended December 31,
 202020192018
($ in Thousands)Number
of
Loans
Recorded
Investment(a)
Unpaid
Principal
Balance(b)
Number
of
Loans
Recorded
Investment(a)
Unpaid
Principal
Balance(b)
Number
of
Loans
Recorded
Investment(a)
Unpaid
Principal
Balance(b)
Commercial and industrial$1,823 $2,059 $7,588 $7,703 $1,315 $1,330 
Commercial real estate - owner occupied658 689 
Commercial real estate - investor10 26,563 26,567 1,393 1,472 
Real estate construction77 77 78 80 
Residential mortgage36 6,031 6,113 53 7,436 7,517 41 6,977 7,210 
Home equity20 1,078 1,697 24 831 845 34 1,649 1,681 
Other consumer17 19 
   Total loans modified77 $36,154 $37,125 85 $15,940 $16,150 86 $11,429 $11,792 
 Year Ended December 31, 2017Year Ended December 31, 2016Year Ended December 31, 2015
 
Number
of
Loans
Recorded
Investment(a)
Unpaid
Principal
Balance(b)
Number
of
Loans
Recorded
Investment(a)
Unpaid
Principal
Balance(b)
Number
of
Loans
Recorded
Investment
(a)
Unpaid
Principal
Balance
(b)
 ($ in Thousands)
Commercial and industrial8
$3,991
$6,339
8
$1,509
$1,526
12
$2,219
$2,900
Commercial real estate - owner occupied2
690
690
1
116
122
5
3,694
3,901
Commercial real estate - investor





5
21,573
21,640
Real estate construction


1
65
91
4
78
79
Residential mortgage45
4,238
4,364
63
5,535
5,792
97
10,464
10,996
Home equity22
507
507
57
2,030
2,084
88
3,103
3,249
Other consumer


1
15
16



   Total77
$9,426
$11,900
131
$9,270
$9,631
211
$41,131
$42,765
(a) Represents post-modification outstanding recorded investment.
(a)Represents post-modification outstanding recorded investment.
(b)
(b) Represents pre-modification outstanding recorded investment.

Restructured loan modifications may include payment schedule modifications, interest rate concessions, maturity date extensions, modification of note structure (A/B Note), non-reaffirmed Chapter 7 bankruptcies, principal reduction, or some combination of these concessions. For the year ended December 31, 2017,2020, restructured loan modifications of commercial and industrial, commercial real estate, and real estate construction loans primarily included maturity date extensions interest rate concessions,and payment schedule modifications, or a combination of these concessions.modifications. Restructured loan modifications of home equity and residential mortgageconsumer loans primarily included maturity date extensions, interest rate concessions, non-reaffirmed Chapter 7 bankruptcies, or a combination of these concessions for the year ended December 31, 2017.2020.

110



The following table provides the number of loans modified in a troubled debt restructuringTDR during the previous twelve months which subsequently defaulted during the yearyears ended December 31, 2017, 20162020, 2019, and 2015,2018, respectively, as well as the recorded investment in these restructured loans as of December 31, 2017, 20162020, 2019, and 2015, respectively.2018, respectively:
 Year Ended December 31, 2017Year Ended December 31, 2016Year Ended December 31, 2015
 
Number of
Loans
Recorded
Investment
Number of
Loans
Recorded
Investment
Number of
Loans
Recorded
Investment
 ($ in Thousands)
Commercial and industrial2
$

$
2
$197
Residential mortgage36
3,137
44
4,102
61
6,815
Home equity27
735
23
457
28
1,220
Other consumer1
7
1
15


   Total66
$3,879
68
$4,574
91
$8,232

Years Ended December 31,
 202020192018
($ in Thousands)Number of
Loans
Recorded
Investment
Number of
Loans
Recorded
Investment
Number of
Loans
Recorded
Investment
Commercial and industrial$$$
Commercial real estate — investor461 
Residential mortgage1,036 38 5,630 20 3,553 
Home equity208 27 868 32 1,688 
   Total loans modified$1,244 66 $6,959 55 $5,241 
All loans modified in a troubled debt restructuringTDR are evaluated for impairment. The nature and extent of the impairment of restructured loans, including those which have experienced a subsequent payment default, isare considered in the determination of an appropriate level of the allowanceACLL.
The Corporation analyzes loans for loan losses.classification as a probable TDR. This analysis includes identifying customers that are showing possible liquidity issues in the near term without reasonable access to alternative sources of capital. At adoption of ASU 2016-13 on January 1, 2020, the Corporation had $114 million in loans meeting this classification compared to $68 million at December 31, 2020. Of the loans classified as probable TDRs at December 31, 2020, $55 million are within the oil and gas portfolio and $13 million is in the CRE portfolio.
Allowance for Credit Losses on Loans
The allowance for credit lossesACLL is comprised of the allowance for loan losses and the allowance for unfunded commitments. The level of the allowance for loan lossesACLL represents management’s estimate of an amount appropriate to provide for probableexpected lifetime credit losses in the loan portfolio at the balance sheet date. The expected lifetime credit losses are the product of multiplying the Corporation's estimates of probability of default, loss given default, and the individual loan level exposure at default on an undiscounted basis. A main factor in the determination of the ACLL is the economic forecast. The Corporation utilized Moody's baseline forecast, updated during December 2020, in the allowance model. The forecast is applied over a 2 year reasonable and supportable period with straight-line reversion to the historical losses over the second year of the period. See Note 1 for the Corporation's accounting policy on the allowance for loan losses.ACLL. The allowance for unfunded commitments is maintained at a level believed by management to be sufficient to absorb estimated probableexpected lifetime losses related to unfunded credit facilities (including unfunded loan commitments and letters of credit) and is included in accrued expenses and other liabilities on the consolidated balance sheets.. See Note 16 for additional information on the change in the allowance for unfunded commitments.
A















111



The following table presents a summary of the changes in the allowance for loan lossesACLL by portfolio segment for the year ended December 31, 2017, was as follows.2020:
($ in Thousands)Dec. 31, 2019Cumulative effect of ASU 2016-13 adoption (CECL)Jan. 1, 2020Charge offsRecoveriesNet Charge offsGross up of allowance for PCD loans at acquisitionProvision recorded at acquisitionProvision for credit lossesDec. 31, 2020ACLL / Loans
Allowance for loan losses
PPP$$$$$$$$$531 $531 
Commercial and industrial91,133 52,919 144,052 (80,320)7,004 (73,316)293 408 71,355 142,793 
Commercial real estate — owner occupied10,284 (1,851)8,433 (419)147 (272)890 255 1,967 11,274 
Commercial and business lending101,417 51,068 152,485 (80,739)7,151 (73,588)1,183 663 73,853 154,598 
Commercial real estate — investor40,514 2,041 42,555 (22,920)643 (22,277)753 472 71,933 93,435 
Real estate construction24,915 7,467 32,382 (19)49 31 435 492 25,854 59,193 
Commercial real estate lending65,428 9,508 74,937 (22,938)692 (22,246)1,188 964 97,787 152,629 
Total commercial166,846 60,576 227,422 (103,677)7,844 (95,834)2,371 1,627 171,641 307,226 
Residential mortgage16,960 33,215 50,175 (1,867)500 (1,367)651 403 (6,864)42,996 
Home equity10,926 11,649 22,575 (1,719)1,978 259 422 374 (4,781)18,849 
Other consumer6,639 7,016 13,655 (4,790)1,101 (3,689)61 140 4,462 14,630 
Total consumer34,525 51,880 86,405 (8,376)3,579 (4,797)1,134 917 (7,183)76,475 
Total loans$201,371 $112,457 $313,828 $(112,053)$11,422 $(100,631)$3,504 $2,543 $164,457 $383,702 
Allowance for unfunded commitments
Commercial and industrial$12,276 $(3,998)$8,278 $— $— $— $— $61 $13,972 $22,311 
Commercial real estate — owner occupied127 127 — — — — 135 266 
Commercial and business lending12,403 (3,998)8,405 — — — — 65 14,108 22,577 
Commercial real estate — investor530 246 776 — — — — (141)636 
Real estate construction7,532 18,347 25,879 — — — — 45 (7,038)18,886 
Commercial real estate lending8,062 18,593 26,655 — — — — 47 (7,179)19,522 
Total commercial20,465 14,595 35,060 — — — — 112 6,929 42,099 
Home equity1,038 2,591 3,629 — — — — 66 (577)3,118 
Other consumer405 1,504 1,909 — — — — 649 2,557 
Total consumer1,443 4,095 5,538 — — — — 66 72 5,676 
Total loans$21,907 $18,690 $40,597 $— $— $— $— $179 $7,000 $47,776 
Allowance for credit losses on loans
PPP$$$$$$$$$531 $531 0.07 %
Commercial and industrial103,409 48,921 152,330 (80,320)7,004 (73,316)293 469 85,327 165,105 2.14 %
Commercial real estate — owner occupied10,411 (1,851)8,560 (419)147 (272)890 259 2,102 11,539 1.28 %
Commercial and business lending113,820 47,070 160,890 (80,739)7,151 (73,588)1,183 728 87,961 177,175 1.89 %
Commercial real estate — investor41,044 2,287 43,331 (22,920)643 (22,277)753 474 71,792 94,071 2.17 %
Real estate construction32,447 25,814 58,261 (19)49 31 435 537 18,816 78,079 4.24 %
Commercial real estate lending73,490 28,101 101,591 (22,938)692 (22,246)1,188 1,011 90,608 172,151 2.78 %
Total commercial187,311 75,171 262,482 (103,677)7,844 (95,834)2,371 1,739 178,569 349,326 2.25 %
Residential mortgage16,960 33,215 50,175 (1,867)500 (1,367)651 403 (6,865)42,997 0.55 %
Home equity11,964 14,240 26,204 (1,719)1,978 259 422 440 (5,358)21,967 3.11 %
Other consumer7,044 8,520 15,564 (4,790)1,101 (3,689)61 140 5,111 17,187 5.49 %
Total consumer35,968 55,975 91,943 (8,376)3,579 (4,797)1,134 983 (7,112)82,151 0.92 %
Total loans$223,278 $131,147 $354,425 $(112,053)$11,422 $(100,631)$3,504 $2,722 $171,457 $431,478 1.76 %

112



 
Commercial
and
industrial
Commercial
real estate
- owner
occupied
Commercial
real estate
- investor
Real estate
construction
Residential
mortgage
Home
equity
Other
consumer
Total
 ($ in Thousands)
December 31, 2016$140,126
$14,034
$45,285
$26,932
$27,046
$20,364
$4,548
$278,335
Charge offs(44,533)(344)(991)(604)(2,611)(2,724)(4,439)(56,246)
Recoveries11,465
173
242
74
927
3,194
716
16,791
Net charge offs(33,068)(171)(749)(530)(1,684)470
(3,723)(39,455)
Provision for loan losses16,010
(3,511)(3,477)7,968
4,245
1,292
4,473
27,000
December 31, 2017$123,068
$10,352
$41,059
$34,370
$29,607
$22,126
$5,298
$265,880
Allowance for loan losses        
Individually evaluated for impairment$10,838
$2,973
$1,597
$86
$6,512
$3,718
$122
$25,846
Collectively evaluated for impairment112,230
7,379
39,462
34,284
23,095
18,408
5,176
240,034
Total allowance for loan losses$123,068
$10,352
$41,059
$34,370
$29,607
$22,126
$5,298
$265,880
Loans        
Individually evaluated for impairment$142,244
$26,234
$19,118
$467
$47,486
$10,891
$1,135
$247,575
Collectively evaluated for impairment6,257,449
775,975
3,296,136
1,451,217
7,499,048
872,913
384,678
20,537,416
Total loans$6,399,693
$802,209
$3,315,254
$1,451,684
$7,546,534
$883,804
$385,813
$20,784,991


For comparison purposes, a summaryThe following table presents details of the changes in the allowance for loan losses segregated by loan portfolio segment for the year endedas of December 31, 2016, was2019, calculated in accordance with prior incurred loss methodology applicable under ASC Topic 310:
($ in Thousands)December 31, 2018Charge offsRecoveriesNet Charge offsProvision for loan lossesDecember 31, 2019
Allowance for loan losses
Commercial and industrial$108,835 $(63,315)$11,875 $(51,441)$33,738 $91,133 
Commercial real estate — owner occupied9,255 (222)2,795 2,573 (1,543)10,284 
Commercial and business lending118,090 (63,537)14,670 (48,868)32,195 101,417 
Commercial real estate — investor40,844 31 31 (361)40,514 
Real estate construction28,240 (60)302 243 (3,568)24,915 
Commercial real estate lending69,084 (60)333 274 (3,929)65,428 
Total commercial187,174 (63,597)15,003 (48,594)28,266 166,846 
Residential mortgage25,595 (3,322)692 (2,630)(6,005)16,960 
Home equity19,266 (1,846)2,599 753 (9,093)10,926 
Other consumer5,988 (5,548)868 (4,681)5,332 6,639 
Total consumer50,849 (10,716)4,158 (6,558)(9,766)34,525 
Total loans$238,023 $(74,313)$19,161 $(55,152)$18,500 $201,371 

Loans Acquired in Acquisitions
Loans acquired in a business combination after January 1, 2020 are recorded in accordance with ASC Topic 326. See Note 2 for more information on loans acquired in a business combination. After January 1, 2020, acquired loans were segregated into two types:
Non-PCD loans are accounted for in accordance with ASC Topic 310-20 "Nonrefundable Fees and Other Costs" as follows.
 
Commercial
and
industrial
Commercial
real estate
- owner
occupied
Commercial
real estate
- investor
Real estate
construction
Residential
mortgage
Home
equity
Other
consumer
Total
 ($ in Thousands)
December 31, 2015$129,959
$18,680
$43,018
$25,266
$28,261
$23,555
$5,525
$274,264
Charge offs(71,016)(512)(1,504)(558)(4,332)(4,686)(3,831)(86,439)
Recoveries14,543
74
1,624
203
755
3,491
820
21,510
Net charge offs(56,473)(438)120
(355)(3,577)(1,195)(3,011)(64,929)
Provision for loan losses66,640
(4,208)2,147
2,021
2,362
(1,996)2,034
69,000
December 31, 2016$140,126
$14,034
$45,285
$26,932
$27,046
$20,364
$4,548
$278,335
Allowance for loan losses        
Individually evaluated for impairment$21,047
$23
$3,410
$84
$6,438
$3,943
$109
$35,054
Collectively evaluated for impairment119,079
14,011
41,875
26,848
20,608
16,421
4,439
243,281
Total allowance for loan losses$140,126
$14,034
$45,285
$26,932
$27,046
$20,364
$4,548
$278,335
Loans        
Individually evaluated for impairment$213,271
$13,983
$32,908
$509
$43,876
$11,176
$1,012
$316,735
Collectively evaluated for impairment6,275,743
883,741
3,541,824
1,431,988
6,288,451
923,267
392,967
19,737,981
Total loans$6,489,014
$897,724
$3,574,732
$1,432,497
$6,332,327
$934,443
$393,979
$20,054,716

The allowance related to the oil and gas portfolio was $27 million at December 31, 2017 and represented 4.5%these loans do not show evidence of total oil and gas loans.
 Year Ended December 31, 2017Year Ended December 31, 2016
 ($ in Millions)
Balance at beginning of period$38
$42
Charge offs(25)(59)
Recoveries

Net Charge offs(25)(59)
Provision for loan losses14
55
Balance at end of period$27
$38
Allowance for loan losses  
Individually evaluated for impairment$5
$14
Collectively evaluated for impairment22
24
Total allowance for loan losses$27
$38
Loans  
Individually evaluated for impairment$77
$147
Collectively evaluated for impairment523
521
Total loans$600
$668






credit deterioration since origination. The allowance for unfunded commitmentsloan losses on these loans is maintained at a level believed by management to be sufficient to absorb estimated probablerecorded through provision for credit losses related to unfunded credit facilities (including unfunded loan commitments and letters of credit) and is included in accrued expenses and other liabilities on the consolidated balance sheets. See Note 16statements of income at acquisition.
PCD loans are loans demonstrating more than insignificant credit deterioration and are accounted for additional informationwith ASC Topic 326-30. Under this guidance, the credit mark on acquired assets grosses up the allowance for unfunded commitmentscredit losses and see Notethe amortized cost of the loan.
Loans acquired in a business combination prior to January 1, for2020 were recorded at estimated fair value on their purchase date without a carryover of the Corporation's accounting policy forrelated allowance for unfunded commitments. A summaryloan losses. Prior to January 1, 2020, acquired loans were segregated into two types:
Performing loans were accounted for in accordance with ASC Topic 310-20 "Nonrefundable Fees and Other Costs" as these loans do not have evidence of the changescredit deterioration since origination.
Nonperforming loans were accounted for in the allowance for unfunded commitments wasaccordance with ASC Topic 310-30 as follows.
 Years Ended December 31,
 201720162015
 ($ in Thousands)
Allowance for Unfunded Commitments   
Balance at beginning of period$25,400
$24,400
$24,900
Provision for unfunded commitments(1,000)1,000
(500)
Balance at end of period$24,400
$25,400
$24,400

they displayed significant credit deterioration since origination.


Note 5 Goodwill and Other Intangible Assets
Goodwill: Goodwill
Goodwill is not amortized but is instead is subject to impairment tests on at least an annual basis, and more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. See Note 1 for the Corporation’s accounting policy for goodwill and other intangible assets.
The Corporation conducted its most recent annual impairment testing in May 2017,2020, utilizing a qualitative assessment. Factors that management considered in thisquantitative assessment of goodwill impairment which included macroeconomic conditions, industry and market considerations, overall financial performancedetermining the estimated fair value of the Corporation and each reporting unit, (both currentutilizing an equally weighted combination of discounted cash flow and projected), changes in management strategy,market-based approaches, and changes incomparing that fair value to each reporting unit’s carrying amount (including goodwill). An impairment loss is recognized if the composition or carrying amount of net assets. In addition, management considered the increases in both the Corporation’s common stock price and in the overall bank common stock index (baseda reporting unit exceeds its fair value. Based on the S&P 400 Regional Bank Sub-Industry Index), as well as the Corporation’s earnings per common share trend over the past year. Based on these assessments,quantitative assessment, management concluded that the 2017 annual qualitative impairment assessment indicated that it is more likely than not that the estimated fair value exceeded the carrying value (including goodwill) for each reporting unit. Therefore, abased on the step one quantitative analysis, no impairment was not required. There were no events since the May 20172020 impairment testing that have changed the Corporation's impairment assessment conclusion. There were no0 impairment charges recorded in 2017, 2016,2020, 2019, or 2015.2018.
At December 31, 2017,Each of the valuation techniques employed by the Corporation requires significant assumptions. Depending upon the specific approach, assumptions are made regarding the economic environment including forecasted cash flow projections, expected net interest margins, long-term growth rates, discount rates used for cash flows, control premiums, and price-to-forward earnings
113



multiples. Changes to any one of these assumptions could result in significantly different results. A sustained decline in the Corporation’s expected future cash flows or estimated growth rates, or a prolonged decline in the price of the Corporation’s common stock due to further deterioration in the economic environment, may necessitate additional interim testing, which could result in an impairment charge to goodwill in future reporting periods.
The Corporation had goodwill of $976 million, compared to $972 million$1.1 billion at December 31, 2016 including goodwill2020 and $1.2 billion at December 31, 2019. As of $428December 31, 2020, there was an increase of $15 million assignedrelating to the CorporateFirst Staunton acquisition, and Commercial Specialty segment and the remaining assignedan $82 million reduction related to the Community, Consumer and Business segment. There was an additiondisposition of ABRC. Goodwill increased $7 million in 2019, due to the carrying amount of goodwill of approximately $55,000 as a result of a small insurance acquisition during the first quarter of 2017, along with an addition of approximately $4 million in fourth quarter 2017 from the WhitnellHuntington branch acquisition. See Note 2 for additional information on the Corporation's acquisitions.acquisitions and dispositions.
Other Intangible Assets: Assets
The Corporation has other intangible assets that are amortized, consisting of core deposit intangibles,CDIs, other intangibles, (primarily relatedand MSRs. Other intangibles decreased $19 million from December 31, 2019, primarily driven by a $17 million decrease due to customer relationships acquired in connection with the Corporation’s insurance agency acquisitions), and mortgage servicing rights. Duringsale of ABRC during the first and fourthsecond quarter of 2017, the Corporation added approximately$162,000 and $2 million of other intangibles, respectively, relating to customer relationships associated with one small insurance acquisition in first quarter 2017, and the Whitnell acquisition in fourth quarter 2017. See Note 2 for additional information on the Corporation's acquisitions.2020. For core deposit intangiblesCDIs and other intangibles, changes in the gross carrying amount, accumulated amortization, and net book value were as follows.follows:
 2017 2016 2015
 ($ in Thousands)
Core deposit intangibles     
Gross carrying amount$4,385
 $4,385
 $19,545
Accumulated amortization(4,385) (4,273) (19,152)
Net book value$
 $112
 $393
Amortization during the year$112
 $281
 $1,404
Other intangibles     
Gross carrying amount$34,572
 $32,410
 $31,398
Accumulated amortization(18,992) (17,145) (15,333)
Net book value$15,580
 $15,265
 $16,065
Additions during the period$2,162
 $1,012
 $12,115
Amortization during the year$1,847
 $1,812
 $1,690

($ in Thousands)202020192018
Core deposit intangibles
Gross carrying amount at the beginning of the year$80,730 $58,100 $
Additions during the period7,379 22,630 58,100 
Accumulated amortization(21,205)(12,456)(5,326)
Net book value$66,904 $68,274 $52,774 
Amortization during the year$8,749 $7,130 $5,326 
Other intangibles
Gross carrying amount at the beginning of the year$38,970 $44,887 $34,572 
Additions during the period200 10,359 
Reductions due to sale(17,435)(217)(43)
Accumulated amortization(20,385)(24,643)(21,825)
Net book value$1,350 $20,027 $23,062 
Amortization during the year$1,443 $2,818 $2,833 
Mortgage Servicing Rights:Rights 
The Corporation sells residential mortgage loans in the secondary market and typically retains the right to service the loans sold. Mortgage servicing rightsMSRs are amortized in proportion to and over the period of estimated net servicing income and assessed for impairment at each reporting date. See Note 1 for the Corporation’s accounting policy for mortgage servicing rights.MSRs. See Note 16 for a discussion of the recourse provisions on sold residential mortgage loans. See Note 18 which further discusses fair value measurement relative to the mortgage servicing rightsMSRs asset.




A summary of changes in the balance of the MSRs asset and the MSRs valuation allowance is as follows:
($ in Thousands)202020192018
Mortgage servicing rights
Mortgage servicing rights at beginning of year$67,607 $68,433 $59,168 
Additions from acquisition1,357 8,136 
Additions13,667 11,606 10,722 
Amortization(22,664)(12,432)(9,594)
Mortgage servicing rights at end of year$59,967 $67,607 $68,433 
Valuation allowance at beginning of year(302)(239)(784)
(Additions) recoveries, net(17,704)(63)545 
Valuation allowance at end of year(18,006)(302)(239)
Mortgage servicing rights, net$41,961 $67,306 $68,193 
Fair value of mortgage servicing rights$41,990 $72,532 $81,012 
Portfolio of residential mortgage loans serviced for others (“servicing portfolio”)7,743,956 8,488,969 8,600,983 
Mortgage servicing rights, net to servicing portfolio0.54 %0.79 %0.79 %
Mortgage servicing rights expense(a)
$40,369 $12,494 $9,049 
(a) Includes the amortization of mortgage servicing rights asset and additions / recoveries to the valuation allowance of mortgage servicing rights, valuation allowance was as follows.and is a component of mortgage banking, net on the consolidated statements of income.
 2017 2016 2015
 ($ in Thousands)
Mortgage servicing rights  
Mortgage servicing rights at beginning of year$62,085
 $62,150
 $61,379
Additions7,167
 12,262
 12,372
Amortization(10,084) (12,327) (11,601)
Mortgage servicing rights at end of year$59,168
 $62,085
 $62,150
Valuation allowance at beginning of year(609) (809) (1,234)
(Additions) recoveries, net(175) 200
 425
Valuation allowance at end of year(784) (609) (809)
Mortgage servicing rights, net$58,384
 $61,476
 $61,341
Fair value of mortgage servicing rights$64,387
 $73,149
 $70,686
Portfolio of residential mortgage loans serviced for others (“servicing portfolio”)$7,646,846
 $7,974,742
 $7,915,224
Mortgage servicing rights, net to servicing portfolio0.76% 0.77% 0.77%
Mortgage servicing rights expense (a)
$10,259
 $12,127
 $11,176
114


(a)Includes the amortization of mortgage servicing rights and additions / recoveries to the valuation allowance of mortgage servicing rights, and is a component of mortgage banking, net in the consolidated statements of income.

The following table shows the estimated future amortization expense for amortizing intangible assets. The projections of amortization expense are based on existing asset balances, the current interest rate environment, and prepayment speeds as of December 31, 2017.2020. The actual amortization expense the Corporation recognizes in any given period may be significantly different depending upon acquisition or sale activities, changes in interest rates, prepayment speeds, market conditions, regulatory requirements, and events or circumstances that indicate the carrying amount of an asset may not be recoverable. The following table shows the estimated future amortization expense for amortizing intangible assets:
($ in Thousands)Core Deposit IntangiblesOther IntangiblesMortgage Servicing Rights
Year ending December 31,
2021$8,811 $200 $12,895 
20228,811 200 14,372 
20238,811 200 10,178 
20248,811 200 7,502 
20258,811 200 5,726 
Beyond 202522,849 350 9,295 
Total Estimated Amortization Expense$66,904 $1,350 $59,967 
Estimated Amortization ExpenseOther Intangibles Mortgage Servicing Rights
 ($ in Thousands)
Year ending December 31,   
2018$1,971
 $9,590
20191,672
 8,051
20201,555
 6,747
20211,531
 5,670
20221,508
 4,783
Beyond 20227,343
 24,327
Total Estimated Amortization Expense$15,580
 $59,168



Note 6 Premises and Equipment
See Note 1 for the Corporation’s accounting policy for premises and equipment. A summary of premises and equipment at December 31 wasis as follows.follows:
  20172016
 ($ in Thousands)
Estimated
Useful Lives
Cost
Accumulated
Depreciation
Net Book
Value
Net Book
Value
Land
$59,257
$
$59,257
$57,471
Land improvements3 – 15 years
13,115
6,802
6,313
6,643
Buildings and improvements5 – 39 years
341,947
143,516
198,431
202,152
Computers3 – 5 years
42,604
31,526
11,078
9,051
Furniture, fixtures and other equipment3 – 15 years
161,699
119,650
42,049
42,549
Leasehold improvements3 – 15 years
34,701
20,866
13,835
12,449
Total premises and equipment $653,323
$322,360
$330,963
$330,315

 20202019
 ($ in Thousands)
Estimated
Useful Lives
CostAccumulated
Depreciation
Net Book
Value
Net Book
Value
Land— $70,431 $$70,431 $69,649 
Land improvements3 – 15 years18,488 8,716 9,771 9,355 
Buildings and improvements5 – 39 years390,298 168,136 222,162 230,358 
Computers3 – 5 years52,846 38,128 14,718 13,242 
Furniture, fixtures and other equipment3 – 15 years174,362 116,304 58,058 53,342 
Operating leases— 46,632 14,638 31,994 45,381 
Leasehold improvements3 – 15 years33,706 21,925 11,781 13,958 
Total premises and equipment $786,761 $367,847 $418,914 $435,284 
Depreciation and amortization of premises and equipment totaled $32$34 million for 2020, 2019, and 2018.
Note 7 Leases

The Corporation has operating leases for retail and corporate offices, land, and equipment. The Corporation also has finance leases for land.

These leases have original terms of 1 year or longer with remaining maturities up to 42 years, some of which include options to extend the lease term. An analysis of the lease options has been completed and any purchase options or optional periods that the Corporation is reasonably likely to extend have been included in 2017, $32the capitalization.

The discount rate used to capitalize the operating leases is the Corporation's FHLB borrowing rate on the date of lease commencement. When determining the rate to discount specific lease obligations, the repayment period and term are considered.
115



Operating and finance lease costs and cash flows resulting from these leases are presented below:
Twelve Months Ended December 31,
($ in Thousands)20202019
Operating Lease Costs$11,450 $11,006 
Finance Lease Costs154 36 
Operating Lease Cash Flows11,276 11,305 
Finance Lease Cash Flows122 35 
The lease classifications on the consolidated balance sheets were as follows:
Consolidated Balance Sheets CategoryDecember 31, 2020December 31, 2019
($ in Thousands)Amount
Operating lease right-of-use assetPremises and equipment$31,994 $45,381 
Finance lease right-of-use assetOther assets962 2,188 
Operating lease liabilityAccrued expenses and other liabilities36,425 49,292 
Finance lease liabilityOther long-term funding1,128 2,209 
The lease payment obligations, weighted-average remaining lease term, and weighted-average discount rate were as follows:
December 31, 2020December 31, 2019
($ in Thousands)Lease paymentsWeighted-average lease term (in years)Weighted-average discount rateLease paymentsWeighted-average lease term (in years)Weighted-average discount rate
Operating leases
Equipment$386 2.490.46 %$46 0.832.72 %
Retail and corporate offices34,036 6.043.33 %48,940 6.493.34 %
Land6,385 8.993.09 %6,594 9.573.21 %
Total operating leases$40,806 6.453.27 %$55,580 6.833.32 %
Finance leases
Land$1,145 1.651.05 %$4,827 39.673.99 %
Total finance leases$1,145 1.651.05 %$4,827 39.673.99 %
Contractual lease payment obligations for each of the next five years and thereafter, in addition to a reconciliation to the Corporation’s lease liability, were as follows:
($ in Thousands)Operating LeasesFinance LeasesTotal Leases
Twelve Months Ending December 31, 2021$9,120 $172 $9,293 
20226,791 973 7,763 
20235,525 5,525 
20244,760 4,760 
20253,818 3,818 
Beyond 202510,792 10,792 
Total lease payments$40,806 $1,145 $41,952 
Less: interest4,382 17 4,399 
Present value of lease payments$36,425 $1,128 $37,553 
As of December 31, 2020 and 2019, additional operating leases, primarily retail and corporate offices, that had not yet commenced totaled $17 million in 2016, and $33$16 million, in 2015.respectively. The leases that had not yet commenced as of December 31, 2020, will commence between January 2021 and October 2023 with lease terms of 2 years to 6 years.
The Corporation conducts a portion of its business through certain facilities and equipment under noncancelable operating leases. The Corporation also leases a subdivision of some of its facilities and receives rental income from such lease agreements. The approximate minimum annual rental payments and rental receipts under noncancelable agreements and leases with remaining terms in excess of one year are as follows.follows:
($ in Thousands)PaymentsReceipts
2018$9,815
$3,783
20199,686
4,415
20208,886
1,996
20218,085
1,676
20225,796
724
Thereafter22,447
774
Total$64,715
$13,368




($ in Thousands)PaymentsReceipts
2021$9,208 $3,148 
202210,189 2,595 
20236,086 1,986 
20245,439 1,736 
20254,268 1,625 
Thereafter11,679 7,568 
Total$46,868 $18,658 
Total rental expense under leases, net of lease income, totaled $6 million in 2017, $8 million in 2016, and $13 million in 2015, respectively. The reduction of rental expense was mainly driven by leasing income generated by the Milwaukee Center (purchased April 2016) of $5 million in 20172020 and $42019, respectively, and $10 million in 2016, respectively.2018.

Note 8 Deposits

Note 7 Deposits
The distribution of deposits at December 31 wasis as follows.follows:
 20172016
 ($ in Thousands)
Noninterest-bearing demand$5,478,416
$5,392,208
Savings1,524,992
1,431,494
Interest-bearing demand4,603,157
4,687,656
Money market8,830,328
8,770,963
Brokered CDs18,609
52,725
Other time2,330,460
1,553,402
Total deposits$22,785,962
$21,888,448

($ in Thousands)20202019
Noninterest-bearing demand$7,661,728 $5,450,709 
Savings3,650,085 2,735,036 
Interest-bearing demand6,090,869 5,329,717 
Money market7,322,769 7,640,798 
Brokered CDs5,964 
Other time1,757,030 2,616,839 
Total deposits$26,482,481 $23,779,064 
Time deposits of $100,000 or more were $1.4$682 million and $1.3 billion and $571 million atfor December 31, 20172020 and 2016,2019, respectively. Time deposits of $250,000 or more were $1.1 billion$341 million and $235$861 million at December 31, 20172020 and 2016,2019, respectively.
Aggregate annual maturities of all time deposits at December 31, 2017,2020, are as follows.follows:
Maturities During Year Ending December 31,($ in Thousands)
2021$1,371,671 
2022236,667 
202377,545 
202445,185 
202525,951 
Thereafter11 
Total$1,757,030 
Maturities During Year Ending December 31,($ in Thousands)
2018$1,708,582
2019298,774
2020198,206
202184,306
202257,618
Thereafter1,583
Total$2,349,069





Note 8 Short-Term9 Short and Long-Term Funding
The following table presents the components of short-term funding (funding with original contractual maturities of one year or less) at December 31 were as follows., long-term funding (funding with original contractual maturities greater than one year), and FHLB advances (funding based on original contractual maturities):
 20172016
 ($ in Thousands)
Federal funds purchased$141,950
$208,150
Securities sold under agreements to repurchase182,865
300,197
Federal funds purchased and securities sold under agreements to repurchase324,815
508,347
FHLB advances284,000
482,000
Commercial paper67,467
101,688
Other short-term funding351,467
583,688
Total short-term funding$676,282
$1,092,035

($ in Thousands)December 31, 2020December 31, 2019
Short-Term Funding
Federal funds purchased$7,070 $362,000 
Securities sold under agreements to repurchase185,901 71,097 
Federal funds purchased and securities sold under agreements to repurchase192,971 433,097 
Commercial paper59,346 32,016 
Total short-term funding$252,317 $465,113 
Long-Term Funding
Bank senior notes, at par, due 2021$300,000 $300,000 
Corporation subordinated notes, at par, due 2025250,000 250,000 
Finance leases1,128 2,209 
Capitalized costs(1,663)(2,866)
Total long-term funding549,465 549,343 
Total short and long-term funding, excluding FHLB advances$801,782 $1,014,456 
FHLB Advances
Short-term FHLB advances$$520,000 
Long-term FHLB advances1,632,723 2,660,967 
Total FHLB advances$1,632,723 $3,180,967 
Total short and long-term funding$2,434,505 $4,195,422 
Securities Sold Under AgreementsAgreement to Repurchase ("Repurchase Agreements")
The Corporation enters into agreements under which it sells securities subject to an obligation to repurchase the same or similar securities. Under these arrangements, the Corporation may transfer legal control over the assets but still retain effective control through an agreement that both entitles and obligates the Corporation to repurchase the assets. The obligation to repurchase the securities is reflected as a liability on the Corporation’s consolidated balance sheets, while the securities underlying the repurchase agreements remain in the respective investment securities asset accounts (i.e., there is no offsetting or netting of the investment securities assets with the repurchase agreement liabilities). See Note 15 for additional disclosures on balance sheet offsetting.

The Corporation utilizes securities sold under agreements to repurchase to facilitate the needs of its customers. As of December 31, 2017,2020, the Corporation pledged agency mortgage-related securities with a fair value of $325$262 million as collateral for the repurchase agreements. Securities pledged as collateral under repurchase agreements are maintained with the Corporation's safekeeping agents and are monitored on a daily basis due to the market risk of fair value changes in the underlying securities. The Corporation


generally pledges excess securities to ensure there is sufficient collateral to satisfy short-term fluctuations in both the repurchase agreement balances and the fair value of the underlying securities.
The remaining contractual maturity of the securities sold under agreements to repurchase inon the consolidated balance sheets as of December 31, 2020 and December 31, 2019 are presented in the following table.table:
Remaining Contractual Maturity of the Agreements
($ in Thousands)Overnight and ContinuousUp to 30 days30-90 daysGreater than 90 daysTotal
December 31, 2020
Repurchase agreements
     Agency mortgage-related securities$185,901 $$$$185,901 
Total$185,901 $$$$185,901 
December 31, 2019
Repurchase agreements
     Agency mortgage-related securities$71,097 $$$$71,097 
Total$71,097 $$$$71,097 
 Remaining Contractual Maturity of the Agreements
 Overnight and ContinuousUp to 30 days30-90 daysGreater than 90 daysTotal
 ($ in Thousands)
December 31, 2017     
Repurchase agreements     
     Agency mortgage-related securities$182,865
$
$
$
$182,865
Total$182,865
$
$
$
$182,865
December 31, 2016     
Repurchase agreements     
     Agency mortgage-related securities$300,197
$
$
$
$300,197
Total$300,197
$
$
$
$300,197


Note 9 Long-Term Funding
The components of long-term funding (funding with original contractual maturities greater than one year) at December 31 were as follows.
 20172016
 ($ in Thousands)
FHLB advances$2,900,168
$2,265,188
Senior notes, at par250,000
250,000
Subordinated notes, at par250,000
250,000
Other long-term funding and capitalized costs(2,718)(3,393)
Total long-term funding$3,397,450
$2,761,795
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FHLB Advances:
  At December 31, 2017, the long-term FHLB advances had maturity or call dates primarily ranging from 2018 through 2019, and had an average interest rate of 1.26%, compared to 0.50% at December 31, 2016. The majority of FHLB advances are indexed to the FHLB discount note and re-price at varying intervals. The advances offer flexible, relatively low cost, long-term funding that improves the Corporation’s liquidity profile.
Long-Term Funding
Senior Notes:Notes 
In November 2014,August 2018, the CorporationBank issued $250$300 million of senior notes, due November 2019,August 2021, and callable October 2019.July 2021. The senior notes have a fixed coupon interest rate of 2.75%3.50% and were issued at a discount.
Subordinated Notes:Notes
In November 2014, the Corporation issued $250 million of 10-year subordinated notes, due January 2025, and callable October 2024. The subordinated notes have a fixed coupon interest rate of 4.25% and were issued at a discount.
Paycheck Protection Program Liquidity Facility
In connection with the funding of PPP loans, the Corporation had utilized the PPPLF. These borrowings from the Federal Reserve Bank match the term of the underlying loan, which had been pledged to secure the borrowings, with original terms of two or five years. The rate of this funding is 0.35%. In the fourth quarter of 2020, the Corporation paid off its obligation to the PPPLF in full.
Finance Leases
In connection with the construction of new branches in Oshkosh and Eau Claire, Wisconsin, the Corporation entered into land leases with options to purchase the underlying land for a fixed price, which the Corporation now expects to exercise. The finance leases have fixed interest rates of approximately 1.00%. See Note 7 for additional disclosure regarding the Corporation's leases.
FHLB Advances
At December 31, 2020, the Corporation had $1.6 billion of FHLB advances, down $1.5 billion, or 49%, from December 31, 2019. This is primarily due to the Corporation's prepayment of $950 million in long-term FHLB advances in the third quarter of 2020. As a result, the Corporation incurred a $45 million loss on the prepayment. In addition, short-term FHLB advances decreased $520 million from December 31, 2019.
Under agreements with the Federal Home Loan BankFHLB of Chicago, FHLB advances (short-term and long-term) are secured by qualifying mortgages of the subsidiary bank (such as residential mortgage, residential mortgage loans held for sale, home equity, and commercial real estate)CRE). At December 31, 2017,2020, the Corporation had $6.6$9.9 billion of total collateral capacity, primarily supported by residential mortgage and home equity loans. Total short-term and long-term FHLB advances outstanding at December 31, 2017, was $3.2 billion.



The table below summarizes the maturities of the Corporation’s long-term funding, including long-term FHLB advances, at December 31, 2017.2020:
Year($ in Thousands)
2018$1,750,000
2019499,313
2020155
2021150,000
2022
Thereafter997,982
Total long-term funding$3,397,450

($ in Thousands)Long Term FundingWeighted Average Contractual Long Term Funding Coupon RateFHLB
advances
Weighted Average Contractual FHLB advance Coupon Rate
Year
2021$299,631 3.50 %$17,723 2.25 %
2022967 1.07 %7,383 3.70 %
2023%2,398 5.09 %
2024%633 %
2025248,867 4.25 %1,000,215 2.34 %
Thereafter%604,371 2.32 %
Total long-term funding$549,465 3.83 %$1,632,723 2.34 %
Note 10 Stockholders' Equity
Preferred Equity: In September 2011, the Corporation issued 2,600,000 depositary shares, each representing a 1/40th interest in a share of the Corporation’s 8.00% Non-Cumulative Perpetual Preferred Stock, Series B, liquidation preference $1,000 per share (the “Series B Preferred Stock”). On July 23, 2013, the Board of Directors authorized the purchase of up to $10 million of the Corporation’s Series B Preferred Stock. During 2015, the Corporation repurchased approximately 50,000 depositary shares for $1 million. On September 15, 2016, the Corporation redeemed all remaining depositary shares for $59 million.
In June 2015, the Corporation issued 2,600,0002.6 million depositary shares, each representing a 1/40th interest in a share of the Corporation’s 6.125% Non-Cumulative Perpetual Preferred Stock, Series C, liquidation preference $1,000 per share (the “Series C Preferred Stock”).share. Dividends on the Series C Preferred Stock are payable quarterly in arrears only when, as and if declared by the Board of Directors at a rate per annum equal to 6.125%. Shares of the Series C Preferred Stock have priority over the Corporation’s common stock with regard to the payment of dividends and distributions upon liquidation, dissolution or winding up. As such, the Corporation may not pay dividends on or repurchase, redeem, or otherwise acquire for consideration shares of its common
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stock unless dividends for the Series C Preferred Stock have been declared for that period, and sufficient funds have been set aside to make payment. The Series C Preferred Stock may be redeemed by the Corporation at its option (i) either in whole or in part, from time to time, on any dividend payment date on or after the dividend payment date occurring on June 15, 2020,, or (ii) in whole but not in part, at any time within 90 days following certain regulatory capital treatment events, in each case at a redemption price of $1,000 per share (equivalent to $25 per depositary share), plus any applicable dividends. Except in certain limited circumstances, the Series C Preferred Stock does not have any voting rights.
On August 28, 2015, the Board of Directors authorized the repurchase of up to $10 million of depositary shares of the Corporation's Series C Preferred Stock. As of December 31, 2017,2020, $10 million remained available under this repurchase authorization.
In September 2016, the Corporation issued 4,000,0004.0 million depositary shares, each representing a 1/40th interest in a share of the Corporation’s 5.375% Non-Cumulative Perpetual Preferred Stock, Series D, liquidation preference $1,000 per share (the “Series D Preferred Stock”).share. Dividends on the Series D Preferred Stock are payable quarterly in arrears only when, as and if declared by the Board of Directors at a rate per annum equal to 5.375%. Shares of the Series D Preferred Stock have priority over the Corporation’s common stock with regard to the payment of dividends and distributions upon liquidation, dissolution or winding up. As such, the Corporation may not pay dividends on or repurchase, redeem, or otherwise acquire for consideration shares of its common stock unless dividends for the Series D Preferred Stock have been declared for that period, and sufficient funds have been set aside to make payment. The Series D Preferred Stock may be redeemed by the Corporation at its option (i) either in whole or in part, from time to time, on any dividend payment date on or after the dividend payment date occurring on September 15, 2021,, or (ii) in whole but not in part, at any time within 90 days following certain regulatory capital treatment events, in each case at a redemption price of $1,000 per share (equivalent to $25 per depositary share), plus any applicable dividends. Except in certain limited circumstances, the Series D Preferred Stock does not have any voting rights.
On July 25, 2017, the Board of Directors authorized the repurchase of up to $15 million of depositary shares of the Corporation's Series D Preferred Stock. As of December 31, 2017, $152020, $14 million remained available under this repurchase authorization.
Common Stock Warrants:In November 2008, under the Capital Purchase Program,September 2018, the Corporation issued 4.0 million depositary shares, each representing a 10 year warrant1/40th interest in a share of the Corporation’s 5.875% Non-Cumulative Perpetual Preferred Stock, Series E, liquidation preference $1,000 per share. Dividends on the Series E Preferred Stock are payable quarterly in arrears only when, as and if declared by the Board of Directors at a rate per annum equal to purchase approximately 4 million5.875%. Shares of the Series E Preferred Stock have priority over the Corporation’s common stock with regard to the payment of dividends and distributions upon liquidation, dissolution or winding up. As such, the Corporation may not pay dividends on or repurchase, redeem, or otherwise acquire for consideration shares of its common stock.stock unless dividends for the Series E Preferred Stock have been declared for that period, and sufficient funds have been set aside to make payment. The CommonSeries E Preferred Stock Warrants have a term of 10 years and are exercisablemay be redeemed by the Corporation at any time,its option (i) either in whole or in part, from time to time, on any dividend payment date on or after the dividend payment date occurring on December 15, 2023, or (ii) in whole but not in part, at an exerciseany time within 90 days following certain regulatory capital treatment events, in each case at a redemption price of $19.77$1,000 per share (subject(equivalent to $25 per depositary share), plus any applicable dividends. Except in certain anti-dilution adjustments). On December 6, 2011,limited circumstances, the U.S. Department of Treasury closed an underwritten secondary public offering ofSeries E Preferred Stock does not have any voting rights.
In June 2020, the warrants,Corporation issued 4.0 million depositary shares, each representing the right to purchase one share of common stock, par value $0.01 pera 1/40th interest in a share of the Corporation. The public offering priceCorporation’s 5.625% Non-Cumulative Perpetual Preferred Stock, Series F, liquidation preference 1,000 per share. Dividends on the Series F Preferred Stock are payable quarterly in arrears only when, as and if declared by the allocationBoard of Directors at a rate per annum equal to 5.625%. Shares of the warrants inSeries F Preferred Stock have priority over the secondary public warrant offeringCorporation’s common stock with regard to the payment of dividends and distributions upon liquidation, dissolution or winding up. As such, the Corporation may not pay dividends on or repurchase, redeem, or otherwise acquire for consideration shares of its common stock unless dividends for the Series F Preferred Stock have been declared for that period, and sufficient funds have been set aside to make payment. The Series F Preferred Stock may be redeemed by the U.S. Treasury were determined by an auction process andCorporation at its option (i) either in whole or in part, from time to time, on any dividend payment date on or after the Corporation received no proceeds fromdividend payment date occurring on September 15, 2025, or (ii) in whole but not in part, at any time within 90 days following certain regulatory capital treatment events, in each case at a redemption price of $1,000 per share (equivalent to $25 per depositary share), plus any applicable dividends. Except in certain limited circumstances, the public offering.


Series F Preferred Stock does not have any voting rights.
Subsidiary Equity: At December 31, 2017,2020, subsidiary equity equaled $3.3$4.0 billion. See Note 19 for additional information on regulatory requirements for the Bank.
Common Stock Repurchases: TheIn 2020, the Board of Directors authorizeddid not approve any additional authorizations for the repurchase of the Corporation's common stock during 2015.stock. In 2019, the Board of Directors approved additional authorizations for the repurchase of up to $250 million of the Corporation’s common stock. During 2017,2020, the Corporation repurchased approximately 1.64.3 million shares for $37
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$71 million (or an average cost per common share of $23.59)$16.71), all of which were returnedcompared to authorized but unissued shares. During 2016, the Corporation repurchased 18.2 million shares for $20$177 million (or an average cost per common share of $17.10), all of which were returned to authorized but unissued shares.$21.62) during 2019.
The Corporation also repurchased shares for minimum tax withholding settlements on equity compensation totaling approximately $9 million (370,000 shares at an average cost per common share of $25.08) during 2017 compared to repurchases of shares for minimum tax withholding settlements on equity compensation totaling approximately $5 million (293,000 shares at an average cost per common share of $17.30) for 2016.
As of December 31, 2017,2020, approximately $51$113 million remained available to repurchase shares of common stock under previously approved Board of Director authorizations. The repurchase of shares will be based on market and investment opportunities, capital levels, growth prospects, and any necessary regulatory approvals and other regulatory constraints. Such repurchases may occur from time to time in open market purchases, block transactions, private transactions, accelerated share repurchase programs, or similar facilities.
The Corporation also repurchased shares in satisfaction of minimum tax withholding obligations in connection with settlements of equity compensation totaling approximately $6 million (321,488 shares at an average cost per common share of $19.01) during 2020, compared to approximately $9 million (397,969 shares at an average cost per common share of $21.59) during 2019.
Other Comprehensive Income (Loss): See the Consolidated Statements of Comprehensive Income for a summary of activity in other comprehensive income (loss) and see Note 22 for a summary of the components of accumulated other comprehensive income (loss).

Note 11 Stock-Based Compensation
Stock-Based Compensation Plan
In March 2013,February 2020, the Board of Directors, with subsequent approval of the Corporation’s shareholders, approved the adoption of the 20132020 Incentive Compensation Plan (“2013 Plan”).
In February 2017, the Board of Directors, with subsequent approval of the Corporation’s shareholders, approved the adoption of the 2017 Incentive Compensation Plan (“2017 Plan”).Plan. All remaining shares available for grant under the 20132017 Incentive Compensation Plan were rolled into the 20172020 Plan. As of December 31, 2017,2020, approximately 1414.4 million shares remained available for grant under the 20172020 Plan.
Under the 20172020 Plan, options are generally exercisable up to 10ten years from the date of grant, have an exercise price that is equal to the closing price of the Corporation’s stock on the grant date, and vest ratably over four years.
The Corporation also issues restricted common stock and restricted common stock units to certain key employees (collectively referred to as “restricted stock awards”)awards under the 20172020 Plan. The shares of restricted stock are restricted as to transfer, but are not restricted as to dividend payment or voting rights. Restricted stock units receive dividend equivalents but do not have voting rights. The transfer restrictions lapse over three years or four years, depending upon whether the awards are performance-based or service-based. Performance-based awards are based on earnings per share performance goals, relative total shareholder return, and continued employment or meeting the requirements for retirement and service-based awards are contingent upon continued employment or meeting the requirements for retirement. Performance-based restricted stock awards vest over a performance period of three years and service-based restricted stock awards vest ratably over four years.
The 20172020 Plan provides that restricted stock awards and stock options will immediately become fully vested upon retirement from the Corporation of those colleagues whose retirement meets the early retirement or normal retirement definitions under the plan (“retirement eligible colleagues”).colleagues. See Note 1 for the Corporation’s accounting policy for stock based compensation.
Accounting for Stock-Based Compensation
The fair value of stock options granted is estimated on the date of grant using a Black-Scholes option pricing model, while the fair value of restricted stock awards is their fair market value on the date of grant. The fair values of stock options and restricted stock awards are amortized as compensation expense on a straight-line basis over the vesting period of the grants. For retirement eligible colleagues, expenses related to stock options and restricted stock awards are fully recognized on the date the colleague meets the definition of normal or early retirement. Compensation expense recognized is included in personnel expense on the consolidated statements of income.

Performance awards are based on performance goals of earnings per share and total shareholder return with vesting ranging from a minimum of 0% to a maximum of 150% of the target award. Performance awards are valued utilizing a Monte Carlo simulation model to estimate fair value of the awards at the grant date.
Assumptions are used in estimating the fair value of stock options granted. The weighted average expected life of the stock option represents the period of time that stock options are expected to be outstanding and is estimated using historical data of stock option exercises and forfeitures. The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time
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of grant. The expected volatility is based on the implied volatility of the Corporation’s stock. The following assumptions were used in estimating the fair value for options granted in 2017, 20162020, 2019, and 2015.2018:


 201720162015
Dividend yield2.00%2.50%2.00%
Risk-free interest rate2.00%2.00%2.00%
Weighted average expected volatility25.00%25.00%20.00%
Weighted average expected life5.5 years
5.5 years
6 years
Weighted average per share fair value of options$5.30$3.36$3.08

202020192018
Dividend yield3.50 %3.30 %2.50 %
Risk-free interest rate1.60 %2.60 %2.60 %
Weighted average expected volatility21.00 %24.00 %22.00 %
Weighted average expected life5.75 years5.75 years5.75 years
Weighted average per share fair value of options$2.39$4.00$4.47
A summary of the Corporation’s stock option activity for the year ended December 31, 20172020 is presented below.below:
Stock Options
Shares(a)
Weighted Average
Exercise Price
Weighted Average
Remaining
Contractual Term
Aggregate
Intrinsic Value 
($ in thousands)
Outstanding at December 31, 20195,543 $20.13 6.25 years$16,043 
Granted1,697 18.43 
Exercised(182)13.77 
Forfeited or expired(585)21.07 
Outstanding at December 31, 20206,473 $19.77 6.23 years$2,005 
Options exercisable at December 31, 20204,038 $19.25 4.89 years$1,913 
Stock OptionsShares
Weighted Average
Exercise Price
Weighted Average
Remaining
Contractual Term
Aggregate
Intrinsic
Value (000s)
Outstanding at December 31, 20166,357,843
$17.67
6.10$47,902
Granted799,558
25.61
  
Exercised(1,551,669)16.87
  
Forfeited or expired(487,045)31.84
  
Outstanding at December 31, 20175,118,687
$18.02
6.48$38,028
Options Exercisable at December 31, 20172,831,736
$16.31
5.23$25,738

(a) In thousands
Intrinsic value represents the amount by which the fair market value of the underlying stock exceeds the exercise price of the stock option. For the years ended December 31, 2017, 2016,2020, 2019, and 20152018, the intrinsic value of stock options exercised was $13 million, $9approximately $816 thousand, $4 million, and $7$10 million, respectively. The total fair value of stock options that vested was $4 million $3 million and $6 million, respectively, for the yearsyear ended December 31, 2017, 2016,2020, $3 million for the year ended December 31, 2019, and 2015. $4 million for the year ended December 31, 2018.
For the years ended December 31, 2017, 2016,2020, 2019, and 2015,2018, the Corporation recognized compensation expense of $4 million for each of the three years, for the vesting of stock options. Included in compensation expense for 20172020 was $650,000$2 million of expense for the accelerated vesting of stock options granted to retirement eligible colleagues. At December 31, 2017,2020, the Corporation had $5$3 million of unrecognized compensation expense related to stock options that is expected to be recognized over the remaining requisite service periods that extend predominantly through the first quarter 2021.2024.
The following table summarizes information about the Corporation’s restricted stock activity for the year ended December 31, 2017.2020:
Restricted Stock
Shares(a)
Weighted Average
Grant Date Fair Value
Outstanding at December 31, 20192,393 $22.39 
Granted1,053 18.09 
Vested(936)22.59 
Forfeited(218)20.86 
Outstanding at December 31, 20202,293 $20.46 
Restricted StockShares
Weighted Average
Grant Date Fair Value
Outstanding at December 31, 20162,377,380
$17.40
Granted767,627
25.54
Vested(999,917)18.01
Forfeited(119,019)20.00
Outstanding at December 31, 20172,026,071
$19.68
(a) In thousands
The Corporation amortizes the expense related to restricted stock awards as compensation expense over the vesting period specified in the grant. Expense for restricted stock awards of approximately $18$17 million was recorded for both the yearsyear ended December 31, 2017 and 2016, and $152020, $21 million was recorded for the year ended December 31, 2015.2019 and $13 million for the year ended December 31, 2018. Included in compensation expense for 20172020 was approximately $3$7 million of expense for the accelerated vesting of restricted stock awards granted to retirement eligible colleagues. The Corporation had $18$15 million of unrecognized compensation costs related to restricted stock awards at December 31, 2017,2020, that is expected to be recognized over the remaining requisite service periods that extend predominantly through first quarter 2021.
2024. The Corporation has the ability to issue shares from treasury or new shares upon the exercise of stock options or the granting of restricted stock awards.

As described in Note 10, the Board of Directors has authorized management to repurchase shares of the Corporation’s common stock each quarter in the market, to be made available for issuance in connection with the Corporation’s employee incentive
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plans and for other corporate purposes. The repurchase of shares will be based on market and investment opportunities, capital levels, growth prospects, and the receipt of any necessary regulatory constraints.approvals. Such repurchases may occur from time to time in open market purchases, block transactions, private transactions, accelerated share repurchase programs, or similar facilities.


Note 12 Retirement PlanPlans
The Corporation has a noncontributory defined benefit retirement plan, (the Retirement Account Plan)the RAP, covering substantially all employees who meet participation requirements. The benefits are based primarily on years of service and the employee’s compensation paid. Employees of acquired entities generally participate in the RAP after consummation of the business combinations. Any retirement plans of acquired entities are typically merged into the RAP after completion of the mergers, and credit is usually given to employees for years of service at the acquired institution for vesting and eligibility purposes.
The Corporation also provides legacy healthcare access to a limited group of retired employees from a previous acquisition in the Postretirement Plan. There are no other active retiree healthcare plans.
Bank Mutual was acquired on February 1, 2018. The Bank Mutual Pension Plan was merged into the RAP on December 31, 2018. Bank Mutual's Postretirement Plan was merged into the Corporation's Postretirement Plan during the first quarter of 2018.
The Huntington branch acquisition closed on June 14, 2019, and the employees gained as a result of the transaction became eligible to participate in the RAP on the same date, with their vesting service credit based on their prior hours of service with Huntington. See Note 2 for additional information on the Huntington branch acquisition.
The First Staunton acquisition closed on February 14, 2020, and the employees who met the required criteria as a result of the transaction became eligible to participate in the RAP on February 15, 2020, with their vesting service credit based on their prior hours of service with First Staunton. See Note 2 for additional information on the First Staunton acquisition.
The funded status and amounts recognized in the 20172020 and 20162019 consolidated balance sheets, as measured on December 31, 20172020 and 2016,2019, respectively, for the Retirement AccountRAP and Postretirement Plan were as follows.follows:
 RAPPostretirement
Plan
RAPPostretirement
Plan
($ in Thousands)2020202020192019
Change in Fair Value of Plan Assets
Fair value of plan assets at beginning of year$442,034 $$390,564 $
Actual return on plan assets58,802 67,377 
Employer contributions210 270 
Gross benefits paid(21,987)(210)(15,907)(270)
Fair value of plan assets at end of year(a)
$478,849 $$442,034 $
Change in Benefit Obligation
Net benefit obligation at beginning of year$260,576 $2,545 $233,658 $2,523 
Service cost8,244 7,263 
Interest cost8,185 78 9,752 104 
Actuarial (gain) loss24,998 (169)25,810 188 
Gross benefits paid(21,987)(210)(15,907)(270)
Net benefit obligation at end of year(a)
$280,017 $2,243 $260,576 $2,545 
Funded (unfunded) status$198,832 $(2,243)$181,458 $(2,545)
Noncurrent assets$198,832 $$181,458 $
Current liabilities(189)(214)
Noncurrent liabilities(2,055)(2,330)
Asset (liability) recognized on the consolidated balance sheets$198,832 $(2,243)$181,458 $(2,545)
(a) The fair value of the plan assets represented 171% and 170% of the net benefit obligation of the pension plan at December 31, 2020 and 2019, respectively.
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 Retirement Account Plan
Postretirement
Plan
Retirement Account Plan
Postretirement
Plan
($ in Thousands)2017201720162016
Change in Fair Value of Plan Assets    
Fair value of plan assets at beginning of year$295,718
$
$289,599
$
Actual return on plan assets41,490

17,097

Employer contributions6,242
235

248
Gross benefits paid(11,841)(235)(10,978)(248)
Fair value of plan assets at end of year (a)
$331,609
$
$295,718
$
Change in Benefit Obligation    
Net benefit obligation at beginning of year$176,825
$2,403
$171,783
$3,436
Service cost6,955

6,780

Interest cost7,121
101
7,121
142
Plan amendments

(823)(936)
Actuarial (gain) loss7,363
209
2,942
9
Gross benefits paid(11,841)(235)(10,978)(248)
Net benefit obligation at end of year (a)
$186,423
$2,478
$176,825
$2,403
Funded (unfunded) status$145,186
$(2,478)$118,893
$(2,403)
Noncurrent assets145,186

118,893

Current liabilities
(233)
(215)
Noncurrent liabilities
(2,245)
(2,188)
Asset (Liability) Recognized in the Consolidated Balance Sheets$145,186
$(2,478)$118,893
$(2,403)

(a)The fair value of the plan assets represented 178% and 167% of the net benefit obligation of the pension plan at December 31, 2017 and 2016, respectively.

Amounts recognized in accumulated other comprehensive (income) loss, net of tax, as of December 31, 20172020 and 2016 follow.2019 were as follows:
 Retirement Account Plan
Postretirement
Plan
Retirement Account Plan
Postretirement
Plan
($ in Thousands)2017201720162016
Prior service cost$(295)$(531)$(342)$(580)
Net actuarial loss24,926
205
35,443
79
Amount not yet recognized in net periodic benefit cost, but recognized in accumulated other comprehensive loss$24,631
$(326)$35,101
$(501)

RAPPostretirement
Plan
RAPPostretirement
Plan
($ in Thousands)2020202020192019
Prior service cost$(194)$(477)$(249)$(533)
Net actuarial loss28,029 37,075 126 
Amount not yet recognized in net periodic benefit cost, but recognized in accumulated other comprehensive (income) loss$27,835 $(477)$36,827 $(406)
Other changes in plan assets and benefit obligations recognized in other comprehensive income (loss) (“OCI”),OCI, net of tax, in 20172020 and 20162019 were as follows.follows:

RAPPostretirement
Plan
RAPPostretirement
Plan
($ in Thousands)2020202020192019
Net actuarial gain (loss)$8,209 $169 $17,235 $(188)
Amortization of prior service cost(73)(75)(73)(75)
Amortization of actuarial loss (gain)3,897 480 (4)
Income tax (expense) benefit(3,040)(23)(4,532)67 
Total Recognized in OCI$8,993 $71 $13,109 $(200)

The components of net pension cost for the RAP for 2020, 2019, and 2018 were as follows:
 Retirement Account PlanPostretirement
Plan
Retirement Account PlanPostretirement
Plan
($ in Thousands)2017201720162016
Net gain (loss)$14,482
$(209)$(6,132)$(9)
Amortization of prior service cost(73)(75)(73)
Amortization of actuarial loss (gain)2,278
4
2,115

Plan amendments

823
936
Income tax (expense) benefit(6,219)107
1,168
(353)
Total Recognized in OCI$10,468
$(173)$(2,099)$574

($ in Thousands)202020192018
Service cost$8,244 $7,263 $7,540 
Interest cost8,185 9,752 9,125 
Expected return on plan assets(25,595)(24,332)(23,195)
Amortization of prior service cost(73)(73)(73)
Amortization of actuarial loss (gain)3,897 480 2,195 
Recognized settlement loss (gain)809 
Total net periodic pension cost (income)$(5,342)$(6,910)$(3,600)
The components of net periodic benefit cost for the Retirement AccountPostretirement Plan for 2020, 2019, and Postretirement Plans for 2017, 2016, and 20152018 were as follows.follows:
($ in Thousands)202020192018
Interest cost$78 $104 $108 
Amortization of prior service cost(75)(75)(75)
Amortization of actuarial loss (gain)(4)
Total net periodic benefit cost$$25 $41 
 Retirement Account PlanPostretirement
Plan
Retirement Account PlanPostretirement
Plan
Retirement Account PlanPostretirement
Plan
($ in Thousands)201720172016201620152015
Service cost$6,955
$
$6,780
$
$11,257
$
Interest cost7,121
101
7,121
142
6,617
141
Expected return on plan assets(19,646)
(20,287)
(21,438)
Amortization of:      
Prior service cost(73)(75)(73)
50

Actuarial (gain) loss2,278
4
2,115

2,256

Total net pension cost$(3,365)$30
$(4,344)$142
$(1,258)$141

The components of net periodic pension cost and net periodic benefit cost, other than the service cost component, are included in the line item other of noninterest expense on the consolidated statements of income. The service cost components are included in personnel on the consolidated statements of income.
As of December 31, 2017,2020, the estimated actuarial losses and prior service cost that will be amortized during 20182021 from accumulated other comprehensive income into net periodic benefitpension cost for the Retirement Account PlanRAP includes expense of $1.9$4 million for actuarial losses and income of $75,000approximately $73,000 for the prior service cost. For the Postretirement Plan, the estimated actuarial losses and prior service cost that will be amortized during 20182021 from accumulated other comprehensive income into net periodic benefit cost includes income of approximately $75,000 for the prior service cost. Actuarial loss expense is estimated to be negligible.cost while 0 actuarial gains or losses are expected.
 Retirement Account Plan
Postretirement
 Plan
Retirement Account Plan
Postretirement
Plan
 2017201720162016
Weighted average assumptions used to determine benefit obligations    
Discount rate3.70%3.70%4.10%4.10%
Rate of increase in compensation levels3.00%N/A
4.00%N/A
Weighted average assumptions used to determine net periodic benefit costs    
Discount rate4.10%4.10%4.30%4.30%
Rate of increase in compensation levels4.00%N/A
4.00%N/A
Expected long-term rate of return on plan assets6.50%N/A
7.00%N/A
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The overall expected long-term rates of return on the Retirement Account Plan assets were 6.50% for 2017 and 7.00% for 2016.
RAPPostretirement
Plan
RAPPostretirement
Plan
2020202020192019
Weighted average assumptions used to determine benefit obligations
Discount rate2.40 %2.40 %3.20 %3.20 %
Rate of increase in compensation levels2.00 %N/A2.00 %N/A
Weighted average assumptions used to determine net periodic benefit costs
Discount rate3.20 %3.20 %4.30 %4.30 %
Rate of increase in compensation levels2.00 %N/A3.00 %N/A
Expected long-term rate of return on plan assets6.20 %N/A6.00 %N/A

The expected long-term (more than 20 years) rate of return was estimated using market benchmarks for equities and bonds applied to the Retirement Account Plan’sRAP’s anticipated asset allocations. The expected return on equities was computed utilizing a valuation framework, which projected future returns based on current equity valuations rather than historical returns. The actual raterates of return for the Retirement Account PlanRAP assets was 14.60%were 15.18% and 6.36%18.29% for 20172020 and 2016,2019, respectively.


The Retirement Account Plan’sRAP’s investments are exposed to various risks, such as interest rate, market, and credit risks. Due to the level of risks associated with certain investments and the level of uncertainty related to changes in the value of the investments, it is at least reasonably possible that changes in risks in the near term could materially affect the amounts reported. The investment objective for the Retirement Account PlanRAP is to maximize total return with a tolerance for average risk. The planRAP has a diversified portfolio designed to provide liquidity, current income, and growth of income and principal, with anticipated asset allocation ranges of: equity securities 50 to 70%, fixed incomefixed-income securities 30 to 50%, alternative securities 0 to 15%, and other cash equivalents 0 to 10%, and alternative securities 0 to 15%. Based on changes in economic and market conditions, the Corporation could be outside of the allocation ranges for brief periods of time. The asset allocation for the Retirement Account PlanRAP as of the December 31, 20172020 and 20162019 measurement dates, respectively, by asset category were as follows.follows:
Asset Category20172016
Equity securities60%60%
Fixed income securities37%39%
Other3%1%
Total100%100%

Asset Category20202019
Equity securities53 %51 %
Fixed-income securities33 %33 %
Group annuity contracts11 %11 %
Alternative securities%%
Other%%
Total100 %100 %
The Retirement Account PlanRAP assets include cash equivalents, such as money market accounts, mutual funds, and common / collective trust funds (which include investments in equity and bond securities)., and a group annuity contract. Money market accounts are stated at cost plus accrued interest, mutual funds are valued at quoted market prices, and investments in common / collective trust funds are valued at the amount at which units in the funds can be withdrawn. withdrawn, and the group annuity contract is valued at fair value by discounting the related cash flows based on current yields of similar instruments with comparable durations and considering the credit worthiness of the issuer.
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Based on these inputs, the following table summarizes the fair value of the Retirement Account Plan’sRAP’s investments as of December 31, 20172020 and 2016.2019:
  Fair Value Measurements Using
($ in Thousands)December 31, 2020Level 1Level 2Level 3
RAP Investments
Money market account$9,429 $9,429 $$
Common /collective trust funds172,950 172,950 
Mutual funds245,605 245,605 
Group annuity contracts50,866 50,866 
Total RAP Investments$478,849 $427,983 $$50,866 
 Fair Value Measurements Using
($ in Thousands)December 31, 2019Level 1Level 2Level 3
RAP Investments
Money market account$8,903 $8,903 $$
Common /collective trust funds155,964 155,964 
Mutual funds227,112 227,112 
Group annuity contracts50,055 50,055 
Total RAP Investments$442,034 $391,979 $$50,055 
  Fair Value Measurements Using
($ in Thousands)December 31, 2017Level 1Level 2Level 3
Retirement Account Plan Investments    
Money market account$9,577
$9,577
$
$
Common /collective trust funds133,210
133,210


Mutual funds188,823
188,823


Total Retirement Account Plan Investments$331,610
$331,610
$
$
  Fair Value Measurements Using
($ in Thousands)December 31, 2016Level 1Level 2Level 3
Retirement Account Plan Investments    
Money market account$3,624
$3,624
$
$
Common /collective trust funds126,741
126,741


Mutual funds165,353
165,353


Total Retirement Account Plan Investments$295,718
$295,718
$
$
The following presents a summary of the changes in the fair value of the RAP's Level 3 asset during the periods indicated.
Fair Value Reconciliation of Level 3 RAP Investments20202019
Fair value of group annuity contract at beginning of period$50,055 $47,265 
Return on plan assets3,499 5,495 
Benefits paid(2,688)(2,704)
Fair value of group annuity contract at end of period$50,866 $50,055 

The Corporation’s funding policy is to pay at least the minimum amount required by the funding requirements of federal law and regulations, with consideration given to the maximum funding amounts allowed. The Corporation regularly reviews the funding of its Retirement Account Plan.RAP. The Corporation madedid 0t make any contributions of $6 million to its Retirement Account Plan in 2017.the RAP during 2020 and 2019.


The projected benefit payments for the Retirement Account and Postretirement Plans at December 31, 2017, reflecting expected future services, were as follows. The projected benefit payments were calculated using the same assumptions as those used to calculate the benefit obligations listed above. The projected benefit payments for the RAP and Postretirement Plan at December 31, 2020, reflecting expected future services, were as follows:
($ in Thousands)Retirement Account PlanPostretirement Plan
Estimated future benefit payments  
2018$14,697
$237
201914,436
197
202015,096
194
202115,278
190
202216,020
186
2023-202771,781
839

($ in Thousands)RAPPostretirement Plan
Estimated future benefit payments
2021$19,332 $191 
202220,043 186 
202319,785 181 
202420,304 175 
202521,766 168 
2026-203091,228 732 
The health care trend rate is an assumption as to how much the Postretirement Plan’s medical costs will increasechange each year in the future. The health care trend rate assumption for pre-65 coverage is 7.5% for 2017, and 0.5% to 0.25% lowerThere are no remaining participants under age 65 in each succeeding year, to an ultimate rate of 5% for 2024 and future years.the Postretirement Plan. The actual increasechange in 20172020 health care premium rates for post-65 coverage was 17%a decrease of 6.00%. The health care trend rate assumption for post-65 coverage is 6.5%an increase of 5.50% in 2018 and 0.5% to2021 with the rate of increase slowing by 0.25% lower in each succeeding year, to an ultimate rate of 5%5.00% for 20242023 and future years.
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A one percentage point change in the assumed health care cost trend rate would have the following effect.effect:
 20172016
($ in Thousands)100 bp Increase100 bp Decrease100 bp Increase100 bp Decrease
Effect on total of service and interest cost$7
$(6)$7
$(6)
Effect on postretirement benefit obligation$162
$(140)$173
$(149)

 20202019
($ in Thousands)100 bp Increase100 bp Decrease100 bp Increase100 bp Decrease
Effect on total of service and interest cost$$(4)$$(6)
Effect on postretirement benefit obligation$141 $(124)$170 $(148)
The Corporation also has a 401(k) and Employee Stock Ownership Plan (the “401(k) plan”). The Corporation’s contribution is determined by the Compensation and Benefits Committee of the Board of Directors. Total expenseexpenses related to contributions to the 401(k) plan was $14were $15 million $14for 2020 and $16 million for both 2019 and $11 million in 2017, 2016, and 2015, respectively.2018.


Note 13 Income Taxes
The current and deferred amounts of income tax expense (benefit) were as follows.follows:
 Years Ended December 31,
($ in Thousands)202020192018
Current
Federal$33,020 $50,560 $20,246 
State16,193 15,327 12,593 
Total current49,213 65,887 32,839 
Deferred
Federal(25,895)14,094 34,941 
State(3,118)(261)12,006 
Total deferred(29,013)13,833 46,947 
Total income tax expense$20,200 $79,720 $79,786 
 Years Ended December 31,
 201720162015
 ($ in Thousands)
Current   
Federal$76,525
$73,781
$82,449
State11,576
2,885
2,560
Total current88,101
76,666
85,009
Deferred   
Federal19,755
3,338
(10,606)
State1,647
7,318
7,084
Total deferred21,402
10,656
(3,522)
Total income tax expense$109,503
$87,322
$81,487
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Temporary differences between the amounts reported inon the financial statements and the tax bases of assets and liabilities resulted in deferred taxes. Deferred tax assetsDTAs and liabilities at December 31, 2020 and 2019 were as follows.follows:
 20172016
 ($ in Thousands)
Deferred tax assets  
Allowance for loan losses$66,377
$100,891
Allowance for other losses7,095
11,080
Accrued liabilities3,884
5,969
Deferred compensation20,015
33,169
Benefit of tax loss and credit carryforwards8,438
7,882
Nonaccrual interest1,619
1,085
Net unrealized losses on available-for-sale securities15,968
16,980
Net unrealized losses on pension and postretirement benefits9,928
21,218
Other3,954
8,128
Total deferred tax assets137,278
206,402
Valuation allowance for deferred tax assets(269)
Total deferred tax assets after valuation allowance137,009
206,402
   
Deferred tax liabilities  
Prepaid expenses49,695
70,943
Goodwill19,144
27,365
Mortgage banking activities10,949
17,569
Deferred loan fee income11,467
16,474
State deferred taxes2,001
3,800
Lease financing535
1,975
Bank premises and equipment5,063
7,698
Other4,838
8,594
Total deferred tax liabilities103,692
154,418
Net deferred tax assets$33,317
$51,984

($ in Thousands)20202019
Deferred tax assets
Allowance for loan losses$88,967 $48,790 
Allowance for other losses16,347 7,236 
Accrued liabilities4,673 4,005 
Deferred compensation27,896 28,018 
Benefit of tax loss and credit carryforwards9,789 13,444 
Nonaccrual interest1,763 1,299 
Basis difference from equity securities and other investments6,329 
Net unrealized losses on pension and postretirement benefits9,110 12,174 
Other997 970 
Total deferred tax assets$165,871 $115,936 
Valuation allowance for deferred tax assets(251)(251)
Total deferred tax assets after valuation allowance$165,620 $115,685 
Deferred tax liabilities
Prepaid expenses$63,113 $62,227 
Goodwill21,698 21,099 
Mortgage banking activities10,403 17,418 
Deferred loan fee income9,799 12,190 
State deferred taxes2,636 722 
Lease financing116 199 
Bank premises and equipment17,757 18,348 
Purchase accounting12,658 13,738 
Basis difference from equity securities and other investments2,285 
Net unrealized gains on AFS securities13,568 1,139 
Other1,049 1,156 
Total deferred tax liabilities$152,797 $150,521 
Net deferred tax assets (liabilities)$12,823 $(34,836)
At December 31, 2016, there was no valuation allowance for deferred tax assets. Management had determined that it was more likely than not that these assets could be realized through carry back to taxable income in prior years, future reversals of existing taxable temporary differences2020 and future taxable income.  The conclusion was based on the Corporation's historical earnings, its current level of earnings and prospects for continued growth and profitability. At December 31, 20172019, the valuation allowance for deferred tax assetsDTAs of approximately $269,000$251,000 was related to the deferred tax benefit of specific federal tax loss carryforwards of $3 million from a 2017 acquisition. The changes in the acquisition of Whitnell & Co. in 2017.valuation allowance related to net operating losses for 2020 and 2019 were as follows:



 20172016
 ($ in Thousands)
Valuation allowance for deferred tax assets, beginning of year$
$
Increase (decrease) in current year269

Valuation allowance for deferred tax assets, end of year$269
$

($ in Thousands)20202019
Valuation allowance for deferred tax assets, beginning of year$(251)$(251)
(Increase) decrease in current year
Valuation allowance for deferred tax assets, end of year$(251)$(251)
At December 31, 20172020, the Corporation had state net operating loss carryforwards of $78$92 million (of which $16$40 million was acquired from various acquisitions) that will begin expiring in 2032. The Corporation acquired Whitnell & Co. in October of 2017 which had federal net operating loss carryforwards at the time of acquisition. As a result of the change in control of the acquired subsidiary, Section 382 of the Internal Revenue Code places an annual limitation on the use of the subsidiary's net operating loss carryforwards.2031. At December 31, 20172020, the Corporation had federal net operating lossstate income tax credit carryforwards from this acquisition of $3 million. The federal carryforwards, if unused, expire$2 million that will begin expiring in calendar years 2029 through 2032.2035.
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The effective income tax rate differs from the statutory federal tax rate. The major reasons for this difference were as follows.follows:
 201720162015
Federal income tax rate at statutory rate35.0 %35.0 %35.0 %
Increases (decreases) resulting from:   
Tax-exempt interest and dividends(4.1)%(4.8)%(5.0)%
State income taxes (net of federal benefit)2.7 %2.3 %2.3 %
Bank owned life insurance(1.7)%(1.7)%(1.2)%
Tax effect of tax credits and benefits, net of related expenses(0.5)%(0.8)%(0.5)%
Tax reserve adjustments(1.2)%0.3 %(0.6)%
Net tax benefit from stock-based compensation(1.3)%(0.4)% %
Tax Cuts and Jobs Act impact on deferred remeasurement3.5 % % %
Other(0.1)%0.5 %0.2 %
Effective income tax rate32.3 %30.4 %30.2 %

202020192018
Federal income tax rate at statutory rate21.0 %21.0 %21.0 %
Increases (decreases) resulting from:
Tax-exempt interest and dividends(3.9)%(3.3)%(2.6)%
State income taxes (net of federal benefit)3.7 %3.5 %3.7 %
Bank owned life insurance(0.9)%(0.8)%(0.7)%
Tax effect of tax credits and benefits, net of related expenses(1.8)%(0.9)%(0.7)%
Tax reserve adjustments / settlements0.1 %0.2 %1.5 %
Net tax (benefit) expense from stock-based compensation0.3 %(0.2)%(0.5)%
Tax planning in response to the Tax Act%%(3.6)%
Restructuring in conjunction with ABRC sale(13.7)%%%
FDIC premium0.8 %0.5 %0.9 %
Other0.6 %(0.4)%0.3 %
Effective income tax rate6.2 %19.6 %19.3 %
IncludedThe decrease in the Company’s incomeeffective tax expense asrate was primarily driven by corporate restructuring which allowed for the recognition of December 31, 2017 isbuilt in capital losses and tax expense frombasis step-up, which was done in conjunction with the remeasurementsale of deferred taxes totaling $12 million and an acceleration of amortization expense on the low income housing tax credit investment portfolio of $1 million related to the enactment of the Tax Act.ABRC.
Savings banks acquired by the Corporation in 1997 and 2004 qualified under provisions of the Internal Revenue Code that permitted them to deduct from taxable income an allowance for bad debts that differed from the provision for such losses charged to income for financial reporting purposes. Accordingly, no provision for income taxes has been made for $100 million of retained income at December 31, 2017.2020. If income taxes had been provided, the deferred tax liability would have been approximately $25 million. Management does not expect this amount to become taxable in the future; therefore, no provision for income taxes has been made.
The Corporation and its subsidiaries file income tax returns in the U.S. federal jurisdiction and various state jurisdictions. The Corporation’s federal income tax returns are open and subject to examination from the 20142017 tax return year and forward. The years open to examination by state and local government authorities varies by jurisdiction.
A reconciliation of the beginning and ending amount of unrecognized tax benefits was as follows.follows:
 20172016
 ($ in Millions)
Balance at beginning of year$10
$9
Subtractions for tax positions related to prior years(5)
Subtractions for settlements with tax authorities(1)
Additions for tax positions related to current year
1
Balance at end of year$4
$10

($ in Millions)20202019
Balance at beginning of year$$
Additions for tax positions related to current year
Balance at end of year$$
At December 31, 20172020 and 2016,2019, the total amountamounts of unrecognized tax benefits that, if recognized, would affect the effective tax rate waswere $3 million and $7$2 million, respectively.


The Corporation recognizes interest and penalties accrued related to unrecognized tax benefits in the income tax expense line ofon the consolidated statements of income. Interest and penalty benefit was $1 million as ofbenefits were negligible at December 31, 20172020 and none as of December 31, 2016.2019. Accrued interest and penalties were $1 million and $2 millionnegligible at both December 31, 20172020 and 2016, respectively.December 31, 2019. Management does not anticipate significant adjustments to the total amount of unrecognized tax benefits within the next twelve months.
Note 14 Derivative and Hedging Activities
The Corporation facilitates customer borrowing activity by providing variousis exposed to certain risk arising from both its business operations and economic conditions. The Corporation principally manages its exposures to a wide variety of business and operational risks through management of its core business activities. The Corporation manages economic risks, including interest rate, liquidity, and credit risk management, commodity hedging,primarily by managing the amount, sources, and foreign currency exchange solutions throughduration of its capital markets area. To date, allassets and liabilities and the use of derivative financial instruments. Specifically, the notional amounts of customer transactions have been matched with a mirror hedge with another counterparty. The Corporation has used, and may use againenters into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future derivative instruments to hedge the variability in interest payments or protectknown and uncertain cash amounts, the value of certain assets and liabilities recorded on its consolidated balance sheets from changes inwhich are determined by interest rates. The predominantCorporation's derivative financial instruments are used to manage differences in the amount, timing, and hedging activities include interest rate-related instruments (swapsduration of the Corporation's known or expected cash receipts and caps), foreign currency exchange forwards, commodity contracts, written options, purchased options, and certain mortgage banking activities.its known or expected cash payments principally related to the Corporation's assets.
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The contract or notional amount of a derivative is used to determine, along with the other terms of the derivative, the amounts to be exchanged between the counterparties. The Corporation is exposed to credit risk in the event of nonperformance by counterparties to financial instruments. To mitigate the counterparty risk, interest rate and commodity-related instrumentscontracts generally contain language outlining collateral pledging requirements for each counterparty. CollateralFor non-centrally cleared derivatives, collateral must be posted when the market value exceeds certain mutually agreed upon threshold limits. Federal regulations require the Corporation to clear all LIBOR interest rate swaps through a clearing house ("centrally cleared") if possible. Securities and cash are often pledged as collateral for centrally cleared interest rate swaps and derivatives.collateral. The Corporation pledged $24$72 million of investment securities as collateral at December 31, 2017,2020, and pledged $40$57 million of investment securities as collateral at December 31, 2016.2019. Cash is often pledged as collateral for interest rate swaps and derivatives that are not centrally cleared. At December 31, 2017,2020, the Corporation posted $22$31 million cash collateral for the margin compared to none$14 million at December 31, 2016.
2019. See Note 18 for fair value information and disclosures and see Note 1 for the Corporation's accounting policy for derivative and hedging activities.
Fair Value Hedges of Interest Rate Risk
The Corporation is exposed to changes in the fair value of certain of its pools of prepayable fixed-rate assets due to changes in benchmark interest rates. The Corporation used interest rate swaps to manage its exposure to changes in fair value on these instruments attributable to changes in the designated benchmark interest rate. Interest rate swaps designated as fair value hedges involved the payment of fixed-rate amounts to a counterparty in exchange for the Corporation receiving variable-rate payments over the life of the agreements without the exchange of the underlying notional amount. For derivatives designated and that qualify as fair value hedges, the gain or loss on the derivative as well as the offsetting loss or gain on the hedged item attributable to the hedged risk were recognized in interest income. During the fourth quarter of 2019, the Corporation terminated the outstanding fair value hedges.
Derivatives to Accommodate Customer Needs
The Corporation entersalso facilitates customer borrowing activity by entering into various derivative contracts which are designated as free standing derivative contracts. Free standing derivative products are entered into primarily for the benefit of commercial customers seeking to manage their exposures to interest rate risk, foreign currency, and commodity prices. These derivative contracts are not designated against specific assets and liabilities on the consolidated balance sheetsheets or forecasted transactions and, therefore, do not qualify for hedge accounting treatment. Such derivative contracts are carried at fair value in other assets and accrued expenses and other liabilities on the consolidated balance sheets with changes in the fair value recorded as a component of capital market fees,markets, net, and typically include interest rate-related instruments (swaps and caps), foreign currency exchange forwards, and commodity contracts. See Note 15 for additional information and disclosures on balance sheet offsetting.
Interest Rate-related Instruments:rate-related instruments: The Corporation provides interest rate risk management services to commercial customers, primarily forward interest rate swaps and caps. The Corporation’s market risk from unfavorable movements in interest rates related to these derivative contracts is generally economically hedged by concurrently entering into offsetting derivative contracts. The offsetting derivative contracts have identical notional values, terms, and indices.
Foreign Currency Exchange Forwards:currency exchange forwards: The Corporation provides foreign currency exchange services to customers, primarily forward contracts. OurThe Corporation's customers enter into a foreign currency exchange forward with the Corporation as a means for them to mitigate exchange rate risk. The Corporation mitigates its risk by then entering into an offsetting foreign currency exchange derivative contract.
Commodity Contracts:contracts: Commodity contracts are entered into primarily for the benefit of commercial customers seeking to manage their exposure to fluctuating commodity prices. The Corporation mitigates its risk by then entering into an offsetting commodity derivative contract.


The table below identifies the balance sheet category and fair values of the Corporation’s derivative instruments to accommodate customer needs which are not designated as hedging instruments.
 December 31, 2017December 31, 2016
($ in Thousands)Notional Amount
Fair
Value
Balance Sheet
Category
Notional AmountFair
Value
Balance Sheet
Category
Interest rate-related instruments — customer and mirror$2,183,687
$28,494
Trading assets$2,039,323
$33,671
Trading assets
Interest rate-related instruments — customer and mirror2,183,687
(28,035)Trading liabilities2,039,323
(33,188)Trading liabilities
Foreign currency exchange forwards124,851
2,495
Trading assets109,675
2,002
Trading assets
Foreign currency exchange forwards118,094
(2,339)Trading liabilities106,251
(1,943)Trading liabilities
Commodity contracts457,868
38,686
Trading assets127,582
16,725
Trading assets
Commodity contracts457,108
(37,286)Trading liabilities128,368
(15,972)Trading liabilities

Mortgage Derivatives
Interest rate lock commitments to originate residential mortgage loans held for sale and forward commitments to sell residential mortgage loans are considered derivative instruments, and the fair value of these commitments is recorded in other assets and accrued expenses and other liabilities on the consolidated balance sheets with the changes in fair value recorded as a component of mortgage banking, net.
WrittenThe following table presents the total notional amounts and Purchased Options (Time Deposit)gross fair values of the Corporation's derivatives, as well as the balance sheet netting adjustments as of December 31, 2020 and December 31, 2019. The derivative assets and liabilities are presented on a gross basis prior to the application of bilateral collateral and master netting agreements, but after the variation margin payments with central clearing organizations have been applied as settlement, as applicable. Total derivative assets and liabilities are adjusted to take into consideration the effects of legally enforceable master netting agreements and cash collateral
Historically, the Corporation had entered into written
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received or paid as of December 31, 2020 and purchased optionDecember 31, 2019. The resulting net derivative instruments to facilitate an equity linked time deposit product (the “Power CD”), which the Corporation ceased offeringasset and liability fair values are included in September 2013. The Power CD was a time deposit that provided the purchaser a guaranteed return of principal at maturity plus a potential equity return (a written option), while the Corporation received a known stream of funds based on the equity return (a purchased option). The writtenother assets and purchased options are mirror derivative instruments which are carried at fair valueaccrued expenses and other liabilities, respectively, on the consolidated balance sheets.
The table below identifies the balance sheet category and fair values of the Corporation’s derivative instrumentsinstruments:
 December 31, 2020December 31, 2019
AssetLiabilityAssetLiability
($ in Thousands)Notional AmountFair
Value
Notional AmountFair
Value
Notional AmountFair
Value
Notional AmountFair
Value
Not designated as hedging instruments
Interest rate-related instruments$3,639,679 $192,518 $3,639,679 $25,680 $3,029,877 $77,024 $3,029,877 $13,073 
Foreign currency exchange forwards411,292 4,909 398,890 4,836 272,636 4,226 264,653 4,048 
Commodity contracts87,547 12,486 83,214 11,155 255,089 20,528 255,165 19,624 
Mortgage banking(a)
226,818 9,624 335,500 2,046 255,291 2,527 263,000 710 
Gross derivatives before netting$219,537 $43,716 $104,305 $37,455 
Less: Legally enforceable master netting agreements1,936 1,936 10,410 10,410 
Less: Cash collateral pledged/received10,879 25,625 1,408 11,365 
Total derivative instruments, after netting$206,722 $16,155 $92,487 $15,680 
(a) Mortgage derivative assets include interest rate lock commitments and mortgage derivative liabilities include forward commitments.

The Corporation terminated its $500 million fair value hedge during the fourth quarter of 2019. At December 31, 2020, the amortized cost basis of the closed portfolios which are not designated ashad previously been used in the terminated hedging instruments.relationship was $604 million and is included in loans and investment securities, AFS, at fair value on the consolidated balance sheets. This amount includes $3 million of hedging adjustments on the discontinued hedging relationships.
The table below identifies the effect of fair value hedge accounting on the Corporation's consolidated statements of income during the twelve months ended December 31, 2020 and 2019:
 December 31, 2017December 31, 2016
($ in Thousands)Notional AmountFair
Value
Balance Sheet
Category
Notional AmountFair
Value
Balance Sheet
Category
Interest rate lock commitments (mortgage)$222,736
$1,538
Other assets$285,345
$206
Other assets
Forward commitments (mortgage)164,567
(313)Other liabilities179,600
2,908
Other assets
Purchased options (time deposit)31,063
1,175
Other assets80,554
2,576
Other assets
Written options (time deposit)31,063
(1,175)Other liabilities80,554
(2,576)Other liabilities
Location and Amount of Gain or (Loss) Recognized on Consolidated Statements of Income in Fair Value and Cash Flow Hedging Relationships
Year Ended December 31, 2020Year Ended December 31, 2019
($ in Thousands)Interest IncomeOther Income (Expense)Interest IncomeOther Income (Expense)
Total amounts of income and expense line items presented on the consolidated statements of income in which the effects of fair value or cash flow hedges are recorded(a)
$(1,779)$$(448)$
The effects of fair value and cash flow hedging: Gain or (loss) on fair value hedging relationships in Subtopic 815-20
Interest contracts
Hedged items(1,779)5,871 
Derivatives designated as hedging instruments(a)
(6,319)

(a) Includes net settlements on the derivatives
The table below identifies the income statement categoryeffect of the gains and losses recognized in income on the Corporation’s derivative instrumentsderivatives not designated as hedging instruments.instruments on the Corporation's consolidated statements of income during the twelve months ended December 31, 2020 and 2019:
Consolidated Statements of Income Category of
Gain / (Loss) Recognized in Income
For the Year Ended December 31,
($ in Thousands)20202019
Derivative Instruments
Interest rate-related instruments — customer and mirror, netCapital market fees, net$(1,758)$(1,393)
Interest rate lock commitments (mortgage)Mortgage banking, net7,097 319 
Forward commitments (mortgage)Mortgage banking, net1,335 1,362 
Foreign currency exchange forwardsCapital market fees, net(105)132 
Commodity contractsCapital market fees, net427 (1,763)
 
Income Statement Category of
Gain / (Loss) Recognized in Income
For the Year Ended December 31,
($ in Thousands) 20172016
Derivative Instruments  
Interest rate-related instruments — customer and mirror, netCapital market fees, net$(24)$1,978
Interest rate lock commitments (mortgage)Mortgage banking, net1,332
(752)
Forward commitments (mortgage)Mortgage banking, net(3,221)2,505
Foreign currency exchange forwardsCapital market fees, net97
(75)
Commodity contractsCapital market fees, net647
630


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Note 15 Balance Sheet Offsetting
Interest Rate-Related Instruments, and Commodity Contracts, and Foreign Exchange Forwards (“Interest, Commodity, and CommodityForeign Exchange Agreements”)

The Corporation enters into interest rate-related instruments to facilitate the interest rate risk management strategies of commercial customers. The Corporation also enters intocustomers, commodity contracts to manage commercial customerscustomers' exposure to fluctuating commodity prices.prices, and foreign exchange forwards to manage customers' exposure to fluctuating foreign exchange rates. The Corporation mitigates these risks by entering into equal and offsetting interest and commodity agreements with highly rated third partythird-party financial institutions. The Corporation is party to master netting arrangements with its financial institution counterparties that creates acreate single net settlementsettlements of all legal claims or obligations to pay or receive the net amount of settlement of the individual interest, commodity, and commodityforeign exchange agreements. Collateral, usually in the form of investment securities and cash, is posted by the counterparty with net liability positions in accordance with contract thresholds. The Corporation does not offsetDerivatives subject to a legally enforceable master netting agreement are reported with assets and liabilities under these arrangements for financial statement presentation purposes.offset resulting in a net position which is further offset by any cash collateral, and is reported in other assets and accrued expenses and other liabilities, on the face of the consolidated balance sheets. See Note 14 for additional information on the Corporation’s derivative and hedging activities.
Securities Sold Under AgreementsAgreement to Repurchase (“Repurchase Agreements”)
The Corporation enters into agreements under which it sells securities subject to an obligation to repurchase the same or similar securities. These repurchase agreements are accounted for as collateralized financing arrangements (i.e., secured borrowings) and not as a sale and subsequent repurchase of securities (i.e., there is no offsetting or netting of the investment securities assets with the repurchase agreement liabilities). The right of set-off for a repurchase agreement resembles a secured borrowing, whereby the collateral would be used to settle the fair value of the repurchase agreement should the Corporation be in default (e.g., fails to make an interest payment to the counterparty). In addition, the Corporation does not enter into reverse repurchase agreements; therefore, there is no such offsetting to be done with the repurchase agreements. See Note 89 for additional disclosures on repurchase agreements.
The following table presents the interest rate, commodity, and foreign exchange assets and liabilities subject to an enforceable master netting arrangement. The interest, commodity and commodityforeign exchange agreements we havethe Corporation has with ourits commercial customers are not subject to an enforceable master netting arrangement, and therefore, are excluded from this table.table:
 Gross Amounts Subject to Master Netting Arrangements Offset on the Consolidated Balance SheetsNet Amounts Presented on the Consolidated Balance SheetsGross Amounts Not Offset on the Consolidated Balance Sheets
 ($ in Thousands)
Gross Amounts RecognizedDerivative Liabilities OffsetCash Collateral ReceivedNet
Amount
Derivative assets
December 31, 2020$13,441 $(1,936)$(10,879)$626 $0 $626 
December 31, 201911,864 (10,410)(1,408)45 45 
Gross Amounts Subject to Master Netting Arrangements Offset on the Consolidated Balance SheetsNet Amounts Presented on the Consolidated Balance SheetsGross Amounts Not Offset on the Consolidated Balance Sheets
 ($ in Thousands)Gross Amounts RecognizedDerivative Assets OffsetCash Collateral PledgedNet
Amount
Derivative liabilities
December 31, 2020$27,951 $(1,936)$(25,625)$390 $0 $390 
December 31, 201922,189 (10,410)(11,365)413 413 
    
Gross amounts not offset
in the balance sheet
 
 ($ in Thousands)
Gross
amounts
recognized
Gross amounts
offset in the
balance sheet
Net amounts
presented in
the balance sheet
Financial
instruments
CollateralNet amount
December 31, 2017      
Derivative assets      
Interest and commodity agreements$29,503
$
$29,503
$(29,503)$
$
Derivative liabilities      
Interest and commodity agreements$37,164
$
$37,164
$(29,503)$(7,661)$
December 31, 2016      
Derivative assets      
Interest and commodity agreements$18,031
$
$18,031
$(18,031)$
$
Derivative liabilities      
Interest and commodity agreements$31,075
$
$31,075
$(18,031)$(11,148)$1,896


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Note 16 Commitments, Off-Balance Sheet Arrangements, and Legal Proceedings
The Corporation utilizes a variety of financial instruments in the normal course of business to meet the financial needs of its customers and to manage its own exposure to fluctuations in interest rates. These financial instruments include lending-related and other commitments (see below) as well as derivative instruments (see Note 14). The following is a summary of lending-related commitments.commitments:
($ in Thousands)20202019
Commitments to extend credit, excluding commitments to originate residential mortgage loans held for sale(a)(b)
$10,010,492 $9,024,412 
Commercial letters of credit(a)
3,642 7,081 
Standby letters of credit(c)
278,798 277,969 
 20172016
 ($ in Thousands)
Commitments to extend credit, excluding commitments to originate residential mortgage loans held for sale (a) (b)
$8,027,187
$8,131,131
Commercial letters of credit (a)
11,886
7,923
Standby letters of credit (c)
235,361
259,632
(a) These off-balance sheet financial instruments are exercisable at the market rate prevailing at the date the underlying transaction will be completed and, thus, are deemed to have 0 current fair value, or the fair value is based on fees currently charged to enter into similar agreements and was not material at December 31, 2020 or 2019.

(b) Interest rate lock commitments to originate residential mortgage loans held for sale are considered derivative instruments and are disclosed in Note 14.
(a)These off-balance sheet financial instruments are exercisable at the market rate prevailing at the date the underlying transaction will be completed and, thus, are deemed to have no current fair value, or the fair value is based on fees currently charged to enter into similar agreements and is not material at December 31, 2017 and 2016.
(b)Interest rate lock commitments to originate residential mortgage loans held for sale are considered derivative instruments and are disclosed in Note 14.
(c)The Corporation has established a liability of $2 million at December 31, 2017 and $3 million at December 31, 2016,
(c) The Corporation has established a liability of $3 million at both December 31, 2020 and 2019 as an estimate of the fair value of these financial instruments.

Lending-related Commitments
As a financial services provider, the Corporation routinely enters into commitments to extend credit. Such commitments are subject to the same credit policies and approval process accorded to loans made by the Corporation, with each customer’s creditworthiness evaluated on a case-by-case basis. The commitments generally have fixed expiration dates or other termination clauses and may require the payment of a fee. The Corporation’s exposure to credit loss in the event of nonperformance by the other party to these financial instruments is represented by the contractual amount of those instruments. The amount of collateral obtained, if deemed necessary by the Corporation upon extension of credit, is based on management’s credit evaluation of the customer. Since a significant portion of commitments to extend credit are subject to specific restrictive loan covenants or may expire without being drawn upon, the total commitment amounts do not necessarily represent future cash flow requirements. An allowance for unfunded commitments is maintained at a level believed by management to be sufficient to absorb estimated probableexpected lifetime losses related to unfunded commitments (including unfunded loan commitments and letters of credit). The following table presents a summary of the changes in the allowance for unfunded commitments:
($ in Thousands)Year Ended December 31, 2020Year Ended December 31, 2019
Allowance for Unfunded Commitments
Balance at beginning of period$21,907 $24,336 
Cumulative effect of ASU 2016-13 adoption (CECL)18,690 N/A
Balance at beginning of period, adjusted40,597 24,336 
Provision for unfunded commitments7,000 (2,500)
Amount recorded at acquisition179 70 
Balance at end of period$47,776 $21,907 
The increase in 2020 is a result of the Day 1 modified retrospective adjustment of $19 million for the adoption of ASU 2016-13. In addition, during the year, there was a $7 million increase to the allowance for unfunded commitments totaled $24 million at December 31, 2017 compared to $25 million at December 31, 2016, and is includedprimarily driven by the expected impact of the COVID-19 pandemic within the economic models used in accrued expenses and other liabilities on the consolidated balance sheets.new expected credit loss methodology. See Note 1 for the Corporation’s accounting policy on the allowance for unfunded commitments. Seeand Note 4 for additional information on the adoption of ASU 2016-13 and the allowance for unfunded commitments.
Lending-related commitments include commitments to extend credit, commitments to originate residential mortgage loans held for sale, commercial letters of credit, and standby letters of credit. Commitments to extend credit are legally binding agreements to lend to customers at predetermined interest rates, as long as there is no violation of any condition established in the contracts. Interest rate lock commitments to originate residential mortgage loans held for sale and forward commitments to sell residential mortgage loans are considered derivative instruments, and the fair value of these commitments is recorded on the consolidated balance sheets. The Corporation’s derivative and hedging activity is further described in Note 14. Commercial and standby letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. Commercial letters of credit are issued specifically to facilitate commerce and typically result in the commitment being drawn on when the underlying transaction is consummated between the customer and the third party, while standby letters of credit generally are contingent upon the failure of the customer to perform according to the terms of the underlying contract with the third party.
Other Commitments
The Corporation invests in unconsolidatedqualified affordable housing projects, including low-income housing,federal and state historic projects, new market tax credit projects, and historic tax credit projects to promoteopportunity zone funds for the revitalizationpurpose of primarily low-to-moderate-income neighborhoods throughout the local communities of its bank subsidiary. As a limited partner in these unconsolidated projects, the Corporation is allocatedcommunity reinvestment and obtaining tax credits and deductions associated withother tax benefits. Return on the underlying projects.Corporation's investment in these projects and funds comes in the form of the tax credits and tax losses that pass through to
133



the Corporation, and deferral or elimination of capital gain recognition for tax purposes. The aggregate carrying value of these investments at December 31, 2017,2020, was $147$272 million, compared to $68$248 million at December 31, 2016.2019, included in tax credit and other investments on the consolidated balance sheets. The Corporation utilizes the proportional amortization method to account for investments in qualified affordable housing projects.
Under the proportional amortization method, the Corporation amortizes the initial cost of the investment in proportion to the tax credits and other tax benefits. The Corporation recognized additional income tax expense attributable to the amortization of investments in qualified affordable housing projects of $23 million, $19 million, and $17 million during the years ended December 31, 2020, 2019, and 2018, respectively. The Corporation's remaining investment in qualified affordable housing projects accounted for under the proportional amortization method totaled $268 million at December 31, 2020 and $234 million at December 31, 2019.
The Corporation’s unfunded equity contributions relating to investments in qualified affordable housing, federal and state historic projects, and new market projects are recorded in accrued expenses and other liabilities on the consolidated balance sheets. The Corporation’s remaining unfunded equity contributions totaled $118 million and $123 million at December 31, 2020 and 2019, respectively.
During the years ended December 31, 2020, 2019 and 2018, the Corporation did not record any impairment related to qualified affordable housing investments.
The Corporation has principal investment commitments to provide capital-based financing to private and public companies through either direct investmentsinvestment in specific companies or through investment funds and partnerships. The timing of future cash requirements to fund such principal investment commitments is generally dependent on the investment cycle, whereby privately held companies are funded by private equity investors and ultimately sold, merged, or taken public through an initial offering, which can vary based on overall market conditions, as well as the nature and type of industry in which the companies operate. The Corporation also invests in loan pools that support CRA loans. The timing of future cash requirements to fund these pools is dependent upon loan demand, which can vary over time. The aggregate carrying value of these investments at December 31, 2017,2020 was $23$25 million, compared to $17$26 million at December 31, 2016,2019, included in tax credit and other assetsinvestments on the consolidated balance sheets.


Related to these investments, the Corporation had remaining commitments to fund $119 million at December 31, 2017, and $69 million at December 31, 2016.
Legal Proceedings
The Corporation is party to various pending and threatened claims and legal proceedings arising in the normal course of business activities, some of which involve claims for substantial amounts. Although there can be no assurance as to the ultimate outcomes, the Corporation believes it has meritorious defenses to the claims asserted against it in its currently outstanding matters including the matters described below, and with respect to such legal proceedings, intends to continue to defend itself vigorously.vigorously with respect to such legal proceedings. The Corporation will consider settlement of cases when, in management’s judgment, it is in the best interests of both the Corporation and its shareholders.
On at least a quarterly basis, the Corporation assesses its liabilities and contingencies in connection with all pending or threatened claims and litigation, utilizing the most recent information available. On a matter by matter basis, an accrual for loss is established for those matters which the Corporation believes it is probable that a loss may be incurred and that the amount of such loss can be reasonably estimated. Once established, each accrual is adjusted as appropriate to reflect any subsequent developments. Accordingly, management’s estimate will change from time to time, and actual losses may be more or less than the current estimate. For matters where a loss is not probable, or the amount of the loss cannot be estimated, no accrual is established.
Resolution of legal claims is inherently unpredictable, and in many legal proceedings various factors exacerbate this inherent unpredictability, including where the damages sought are unsubstantiated or indeterminate, it is unclear whether a case brought as a class action will be allowed to proceed on that basis, discovery is not complete, the proceeding is not yet in its final stages, the matters present legal uncertainties, there are significant facts in dispute, there are a large number of parties (including where it is uncertain how liability, if any, will be shared among multiple defendants), or there is a wide range of potential results.
A lawsuit, R.J. ZAYEDEvans et al v. Associated Bank, N.A.Banc-Corp et al, was filed in the United States District Court for the Eastern District of MinnesotaWisconsin - Green Bay Division on January 29, 2013.13, 2021 by one current and one former participant in the Associated Banc-Corp 401(k) and Employee Stock Ownership Plan (the “Plan”) as representatives of a putative class. The lawsuit relatesplaintiffs allege that Associated Banc-Corp, the Associated Banc-Corp Plan Administrative Committee, and current and past members of such committee during the relevant time period (the “Defendants”) breached their fiduciary duties with respect to a Ponzi scheme perpetratedthe Plan in violation of Employee Retirement Income Security Act of 1974, as amended, by Oxford Global Partnersapplying an imprudent and related entities (“Oxford”)inappropriate preference for products associated with Associated Banc-Corp within the Plan, and individuals and was brought by the receiver for Oxford. Oxford was a depository customer of Associated Bank (the "Bank"). The lawsuit claims that the Bank is liable for failingDefendants failed to uncovermonitor or control the Oxford Ponzi scheme,recordkeeping expenses paid to Associated Trust Company, N.A. The plaintiffs, in part, seek an accounting and specifically alleges the Bank aideddisgorgement of certain profits, as well as certain equitable restitution and abetted (1) the fraudulent scheme; (2) a breach of fiduciary duty; (3) conversion; and (4) false representations and omissions.equitable monetary relief. The lawsuit seeks unspecified consequential and punitive damages. The District Court granted the Bank’s motionCorporation intends to dismiss the complaint on September 30, 2013. On March 2, 2015, the U.S. Court of Appeals for the Eighth Circuit reversed the District Court and remanded the case back to the District Court for further proceedings. On January 31, 2017, the District Court granted the Bank’s motion for summary judgment. The receiver has appealed the District Court’s summary judgment decision to the Eighth Circuit Court of Appeals.
134

On January 23, 2018, the District Court approved a settlement agreement between the parties.  Based on the terms of the settlement agreement, the Bank expects that the litigation will not have a material adverse impact on the Bank regardless of the outcome of the appeal to the Eighth Circuit Court of Appeals. A lawsuit by investors in the same Ponzi scheme, Herman Grad, et al v. Associated Bank, N.A., brought in Brown County, Wisconsin in October 2009 was dismissed by the circuit court, and the dismissal was affirmed by the Wisconsin Court of Appeals in June 2011 in an unpublished opinion.
Two complaints were filed against the Bank on January 11, 2016 in the United States Bankruptcy Court for the Northern District of Illinois, Eastern Division in connection with the
In re: World Marketing Chicago, LLC, et al Chapter 11 bankruptcy proceeding. In the first complaint, The Official Committee of Unsecured Creditors of World Marketing Chicago, LLC, et al v. Associated Bank, N.A., the plaintiff seeks to avoid guarantees and pledges of collateral given by the debtors to secure a revolving financing commitment of $6 million to the debtors’ parent company from the Bank. The plaintiff alleges a variety of legal theories under federal and state law, including fraudulent conveyance, preferential transfer and conversion, in support of its position. The plaintiff seeks return of approximately $4 million paid to the Bank and the avoidance of the security interest in the collateral securing the remaining indebtedness to the Bank. The Bank intends to
vigorously defend this lawsuit. In the second complaint, American Funds Service Company v. Associated Bank, N.A., the plaintiff alleges that approximately $600,000 of funds it had advanced to the World Marketing entities to apply towards future postage fees was swept by the Bank from World Marketing’s bank accounts. Plaintiff seeks the return of such funds from the Bank under several theories, including Sec. 541(d) of the Bankruptcy Code, the creation of a resulting trust, and unjust enrichment. The Bank intends to vigorously defendagainst this lawsuit. It is not possible for management to assess the probability of a material adverse outcome or reasonably estimate the amount of any potential loss at this time with respect to these two lawsuits.this lawsuit.
Subsequent to the announcement on July 20, 2017, of the Merger Agreement between the Corporation and Bank Mutual, several lawsuits were filed in connection with the proposed merger. On July 28, 2017, two substantially identical purported class action complaints, each by various individual plaintiffs, were filed with the Wisconsin Circuit Court for Milwaukee County on behalf of the respective named plaintiffs and other Bank Mutual shareholders against Bank Mutual, the members of the Bank Mutual board, and the Corporation. The lawsuits are captioned Schumel et al v. Bank Mutual Corporation et al. and Paquin et al. v. Bank Mutual


Corporation et al. Both complaints allege state law breach of fiduciary duty claims against the Bank Mutual board for, among other things, seeking to sell Bank Mutual through an allegedly defective process, for an allegedly unfair price and on allegedly unfair terms. On August 30, 2017, a third purported class action complaint, captioned Wollenburg et al. v. Bank Mutual Corporation et al., was filed in the Wisconsin Circuit Court for Milwaukee County, on behalf of the same class of shareholders and against the same defendants as the prior two complaints. The Wollenburg complaint asserts similar allegations as the prior two complaints, and further alleges that the preliminary proxy statement/prospectus filed with the SEC contains various alleged misstatements or omissions under federal securities law. The Paquin, Schumel and Wollenburg complaints allege that the Corporation aided and abetted Bank Mutual's directors' alleged breaches of fiduciary duty. The parties have entered into a stipulation seeking to consolidate the three actions. On September 13, 2017, the Corporation filed a notice of removal of the Paquin, Schumel and Wollenburg actions to the United States District Court for the Eastern District of Wisconsin. On September 15, 2017, the plaintiffs in the Paquin, Schumel and Wollenburg actions filed identical motions to remand the three cases back to state court, and on September 27, 2017, the defendants filed oppositions to the motions to remand. On October 3, 2017, the defendants filed motions to dismiss the three actions. On September 6, 2017, a fourth purported class action complaint, captioned Parshall et al., v. Bank Mutual Corporation et al., was filed in the U.S. District Court for the Eastern District of Wisconsin, on behalf of the same class of shareholders and against the same defendants as the prior complaints. The Parshall complaint criticizes the adequacy of the merger consideration and alleges that Bank Mutual, the members of the Bank Mutual board and the Corporation allegedly omitted and/or misrepresented certain information in the registration statement on Form S-4 filed in connection with the proposed merger in violation of the federal securities laws. The lawsuits seek, among other things, to enjoin the consummation of the transaction and damages. The Corporation believes the allegations are without merit. On October 13, 2017, Bank Mutual and the Corporation reached agreement with the plaintiffs in each of the four cases whereby Bank Mutual issued certain additional disclosures in a Form 8-K, and each of the plaintiffs have agreed to dismiss their actions with prejudice as to the named plaintiffs and without prejudice as to the rest of the purported class members.
Regulatory Matters
On May 22, 2015, the Bank entered into a Conciliation Agreement ("Conciliation Agreement") with the U.S. Department of Housing and Urban Development ("HUD") which resolved the HUD investigation into the Bank's lending practices during the years 2008-2010. The Bank's commitments under the Conciliation Agreement are spread over 3 years and include commitments to do the following in minority communities: make mortgage loans of approximately $196 million; open one branch and four loan production offices; establish special financing programs; make affordable home repair grants; engage in affirmative marketing outreach; provide financial education programs; and make grants to support community reinvestment training and education. The cost of these commitments will be spread over four calendar years and is not expected to have a material impact on the Corporation's financial condition or results of operation.
A variety of consumer products, including mortgage and deposit products, and certain fees and charges related to such products, have come under increased regulatory scrutiny. It is possible that regulatory authorities could bring enforcement actions, including civil money penalties, or take other actions against the Corporation and the Bank in regard to these consumer products. The Bank could also determine of its own accord, or be required by regulators, to refund or otherwise make remediation payments to customers in connection with these products. It is not possible at this time for management to assess the probability of a material adverse outcome or reasonably estimate the amount of any potential loss related to such matters.
On March 27, 2017, the Bank received a Community Reinvestment Act ("CRA") rating from the Office of the Comptroller of the Currency of "Satisfactory" for the period from January 1, 2011 through July 27, 2015. As a result of this rating, the restrictions on certain of the Bank's activities that had been imposed under the previous "Needs to Improve" CRA rating are no longer applicable.
Mortgage Repurchase Reserve
The Corporation sells residential mortgage loans to investors in the normal course of business. Residential mortgage loans sold to others are predominantly conventional residential first lien mortgages originated under ourthe Corporation's usual underwriting procedures, and are most often sold on a nonrecourse basis, primarily to the GSEs. The Corporation’s agreements to sell residential mortgage loans in the normal course of business usually require certain representations and warranties on the underlying loans sold, related to credit information, loan documentation, collateral, and insurability. Subsequent to being sold, if a material underwriting deficiency or documentation defect is discovered, the Corporation may be obligated to repurchase the loan or reimburse the GSEs for losses incurred (collectively, “make whole requests”). The make whole requests and any related risk of loss under the representations and warranties are largely driven by borrower performance.
As a result of make whole requests, the Corporation has repurchased loans with principal balances of approximately $1$10 million and $2 million during thefor years ended December 31, 20172020 and 2016,2019, respectively. TheThere were no loss reimbursement and settlement claims paid for the yearsyear ended December 31, 20172020, and 2016, respectively,for the year ended December 31, 2019, such claims were negligible. Make whole requests during 20162019 and 20172020 generally arose from loans sold during the period of January 1, 2012 to December 31, 2017, which2019. Since January 1, 2012, loans sold totaled $10$14.4 billion at the time


of sale, and consisted primarily of loans sold to GSEs. As of December 31, 2017,2020, approximately $6.1$6.8 billion of these sold loans remain outstanding.
The balance in the mortgage repurchase reserve at the balance sheet date reflects the estimated amount of potential loss the Corporation could incur from repurchasing a loan, as well as loss reimbursements, indemnifications, and other settlement resolutions. The following summarizes the changes in the mortgage repurchase reserve, forincluded in accrued expenses and other liabilities on the years ended as follows.
 20172016
 ($ in Thousands)
Balance at beginning of year$900
$1,197
Repurchase provision expense246
456
Adjustments to provision expense
(750)
Charge offs, net(159)(3)
Balance at end of year$987
$900

consolidated balance sheets, was $2 million and approximately $795,000 at December 31, 2020 and 2019, respectively.
The Corporation may also sell residential mortgage loans with limited recourse (limited in that the recourse period ends prior to the loan’s maturity, usually after certain time and / or loan paydown criteria have been met), whereby repurchase could be required if the loan had defined delinquency issues during the limited recourse periods. At December 31, 2017,2020 and December 31, 2016,2019, there were approximately $44$36 million and $62$39 million, respectively, of residential mortgage loans sold with such recourse risk. There have been limited instances and immaterial historical losses on repurchases for recourse under the limited recourse criteria.
The Corporation has a subordinate position to the FHLB in the credit risk on residential mortgage loans it sold to the FHLB in exchange for a monthly credit enhancement fee. The Corporation has not sold loans to the FHLB with such credit risk retention since February 2005. At December 31, 20172020 and December 31, 2016,2019, there were $73$33 million and $98$45 million, respectively, of such residential mortgage loans with credit risk recourse, upon which there have been negligible historical losses to the Corporation.
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Note 17 Parent Company Only Financial Information
Presented below are condensed financial statements for the Parent Company.Company:
BALANCE SHEETSBalance Sheets
December 31,
($ in Thousands)20202019
Assets
Cash and due from banks$40,204 $17,427 
Interest-bearing deposits in other financial institutions15,228 27,186 
Notes and interest receivable from subsidiaries305,779 201,551 
Investments in and receivable due from subsidiaries4,005,198 3,925,596 
Other assets46,850 46,234 
Total assets$4,413,259 $4,217,994 
Liabilities and Stockholders' Equity
Commercial paper$59,346 $32,016 
Subordinated notes, at par250,000 250,000 
Long-term funding capitalized costs(1,133)(1,428)
Total long-term funding248,867 248,572 
Accrued expenses and other liabilities14,113 15,282 
Total liabilities322,326 295,870 
Preferred equity353,512 256,716 
Common equity3,737,421 3,665,407 
Total stockholders’ equity4,090,933 3,922,124 
Total liabilities and stockholders’ equity$4,413,259 $4,217,994 
Statements of Income
 For the Years Ended December 31,
($ in Thousands)202020192018
Income
Income from subsidiaries$317,895 $341,789 $354,637 
Interest income on notes receivable from subsidiaries3,257 13,983 12,199 
Other income933 761 994 
Total income322,084 356,532 367,830 
Expense
Interest expense on short and long-term funding10,960 16,802 18,355 
Other expense6,422 6,583 11,736 
Total expense17,383 23,384 30,091 
Income before income tax expense304,702 333,148 337,739 
Income tax expense (benefit)(2,070)6,359 4,176 
Net income306,771 326,790 333,562 
Preferred stock dividends18,358 15,202 10,784 
Net income available to common equity$288,413 $311,587 $322,779 
 December 31,
 20172016
 ($ in Thousands)
Assets  
Cash and due from banks$146,877
$402,786
Investment securities available for sale, at fair value11,645
14,389
Notes and interest receivable from subsidiaries301,378

Investments in and receivable due from subsidiaries3,320,090
3,256,763
Other assets51,466
53,242
Total assets$3,831,456
$3,727,180
Liabilities and Stockholders' Equity  
Commercial paper$67,467
$101,688
Senior notes, at par250,000
250,000
Subordinated notes, at par250,000
250,000
Long-term funding capitalized costs(2,718)(3,393)
Total long-term funding497,282
496,607
Accrued expenses and other liabilities29,264
37,573
Total liabilities594,013
635,868
Preferred equity159,929
159,929
Common equity3,077,514
2,931,383
Total stockholders’ equity3,237,443
3,091,312
Total liabilities and stockholders’ equity$3,831,456
$3,727,180
136





Statements of Cash Flows
STATEMENTS OF INCOME
 For the Years Ended December 31,
($ in Thousands)202020192018
Cash Flows from Operating Activities
Net income$306,771 $326,790 $333,562 
Adjustments to reconcile net income to net cash provided by operating activities:
(Increase) decrease in equity in undistributed net income (loss) of subsidiaries(61,406)(21,789)(18,636)
Net change in other assets and accrued expenses and other liabilities(49,890)265 (92,366)
Net cash provided by operating activities195,475 305,266 222,562 
Cash Flows from Investing Activities
Proceeds from sales of investment securities827 
Net (increase) decrease in notes receivable from subsidiaries(105,000)250,000 (139,317)
Net (increase) decrease in loans2,210 
Net cash provided by (used in) investing activities(105,000)250,000 (136,280)
Cash Flows from Financing Activities
Net increase (decrease) in commercial paper27,330 (13,406)(22,044)
Redemption of Corporation's senior notes(250,000)
Proceeds from issuance of common stock for stock-based compensation plans3,966 11,216 18,408 
Proceeds from issuance of preferred stock96,796 97,315 
Purchase of preferred stock(537)
Common stock warrants exercised(1)
Purchase of common stock returned to authorized but unissued(33,075)
Issuance of treasury stock for acquisition91,296 
Purchase of treasury stock, open market purchases(71,255)(177,484)(206,450)
Purchase of treasury stock, stock-based compensation plans(6,113)(8,592)(7,148)
Cash dividends on common stock(112,023)(111,804)(105,519)
Cash dividends on preferred stock(18,358)(15,202)(10,784)
Net cash used in financing activities(79,656)(565,272)(178,540)
Net increase (decrease) in cash and cash equivalents10,819 (10,006)(92,258)
Cash and cash equivalents at beginning of year44,613 54,619 146,877 
Cash and cash equivalents at end of year$55,432 $44,613 $54,619 
 For the Years Ended December 31,
 201720162015
 ($ in Thousands)
Income   
Dividends from subsidiaries$213,000
$188,000
$205,000
Interest income on notes receivable from subsidiaries4,175


Other income1,763
4,669
8,441
Total income218,938
192,669
213,441
Expense   
Interest expense on short and long-term funding18,464
21,901
39,576
Other expense6,927
4,289
4,684
Total expense25,391
26,190
44,260
Income before income tax expense (benefit) and equity in undistributed net income (loss) of subsidiaries193,547
166,479
169,181
Income tax expense (benefit)4,768
3,468
(1,665)
Income before equity in undistributed net income (loss) of subsidiaries188,779
163,011
170,846
Equity in undistributed net income (loss) of subsidiaries40,485
37,263
17,455
Net income229,264
200,274
188,301
Preferred stock dividends9,347
8,903
7,155
Net income available to common equity$219,917
$191,371
$181,146



STATEMENTS OF CASH FLOWS
 For the Years Ended December 31,
 201720162015
 ($ in Thousands)
Cash Flows from Operating Activities   
Net income$229,264
$200,274
$188,301
Adjustments to reconcile net income to net cash provided by operating activities:   
(Increase) decrease in equity in undistributed net income (loss) of subsidiaries(40,485)(37,263)(17,455)
(Gain) loss on sales of investment securities, net of impairment write-downs
(466)
(Gain) loss on sales of assets, net(88)(793)(5,673)
Net change in other assets and other liabilities(9,589)19,708
(10,997)
Net cash provided by operating activities179,102
181,460
154,176
Cash Flows from Investing Activities   
Proceeds from sales of investment securities2,618
47,719
13,962
Net increase in notes receivable from subsidiaries(300,000)

Purchase of other assets, net of disposals1,058
2,211
11,964
Net cash provided by (used in) investing activities(296,324)49,930
25,926
Cash Flows from Financing Activities   
Net increase (decrease) in commercial paper(34,221)33,710
(6,319)
Repayment of long-term funding
(430,000)
Proceeds from issuance of common stock for stock-based compensation plans27,619
21,748
20,054
Proceeds from issuance of preferred stock
97,066
62,966
Redemption of preferred stock
(58,903)
Purchase of preferred stock
(1,248)(1,335)
Purchase of common stock returned to authorized but unissued(37,031)(20,007)(93,000)
Purchase of treasury stock for tax withholding(9,290)(5,074)(5,154)
Cash dividends on common stock(76,417)(67,855)(62,400)
Cash dividends on preferred stock(9,347)(8,903)(7,155)
Net cash used in financing activities(138,687)(439,466)(92,343)
Net increase (decrease) in cash and cash equivalents(255,909)(208,076)87,759
Cash and cash equivalents at beginning of year402,786
610,862
523,103
Cash and cash equivalents at end of year146,877
402,786
610,862



Note 18 Fair Value Measurements
Fair value represents the estimated price at which an orderly transaction to sell an asset or to transfer a liability would take place between market participants at the measurement date under current market conditions (i.e., an exit price concept). See Note 1 for the Corporation’s accounting policy for fair value measurements.
Following is a description of the valuation methodologies used for the Corporation’s more significant instruments measured on a recurring basis at fair value, including the general classification of such instruments pursuant to the valuation hierarchy.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
Investment Securities Available For Sale:AFS: Where quoted prices are available in an active market, investment securities are classified in Level 1 of the fair value hierarchy. If quoted market prices are not available for the specific security, then fair values are estimated by using pricing models, quoted prices of securities with similar characteristics, or discounted cash flows, with consideration given to the nature of the quote and the relationship of recently evidenced market activity to the fair value estimate, and are classified in Level 2 of the fair value hierarchy. Lastly, in certain cases where there is limited activity or less transparency around inputs to the estimated fair value, securities are classified within Level 3 of the fair value hierarchy. To validate the fair value estimates, assumptions, and controls, the Corporation looks to transactions for similar instruments and utilizes independent pricing provided by third party vendors or brokers and relevant market indices. While none of these sources are solely indicative of fair value, they serve as directional indicators for the appropriateness of the Corporation’s fair value estimates. The Corporation has determined that the fair value measures of its investment securities are classified predominantly within Level 1 or 2 of the fair value hierarchy. See Note 3 for additional disclosure regarding the Corporation’s investment securities.
Equity Securities with Readily Determinable Fair Values: The Corporation's portfolio of equity securities with readily determinable fair values is primarily comprised of CRA Qualified Investment mutual funds. Since quoted prices for the
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Corporation's equity securities are readily available in an active market, they are classified within Level 1 of the fair value hierarchy. See Note 3 for additional disclosure regarding the Corporation’s equity securities.
Residential Loans Held For Sale: LoansResidential loans held for sale, which consist generally of current production of certain fixed-rate, first-lien residential mortgage loans, are carried at estimated fair value. Effective January 1, 2017, managementManagement has elected the fair value option to account for all newly originated mortgage loans held for sale, which results in the financial impact of changing market conditions being reflected currently in earnings as opposed to being dependent upon the timing of sales. Therefore, the continually adjusted values going forward will better reflect the price the Corporation expects to receive from the sale of such loans. The estimated fair value wasis based on what secondary markets are currently offering for portfolios with similar characteristics, which the Corporation classifies as a Level 2 fair value measurement.
Derivative Financial Instruments (Interest Rate-Related Instruments): The Corporation has used, and may use again in the future,utilizes interest rate swaps to manage itshedge exposure to interest rate risk. risk and variability of fair value related to changes in the underlying interest rate of the hedged item. These hedged interest rate swaps are classified as fair value hedges. During the fourth quarter of 2019, the Corporation terminated the outstanding fair value hedges. See Note 14 for additional disclosure regarding the Corporation's fair value hedges.
In addition, the Corporation offers interest rate-related instruments (swaps and caps) to service ourits customers’ needs, for which the Corporation simultaneously enters into offsetting derivative financial instruments (i.e., mirror interest rate-related instruments) with third parties to manage its interest rate risk associated with these financial instruments. The valuation of the Corporation’s derivative financial instruments is determined using discounted cash flow analysis on the expected cash flows of each derivative and also includes a nonperformance / credit risk component (credit valuation adjustment). See Note 14 for additional disclosure regarding the Corporation’s interest rate-related instruments.
The discounted cash flow analysis component in the fair value measurement reflects the contractual terms of the derivative financial instruments, including the period to maturity, and uses observable market-based inputs, including interest rate curves and implied volatilities. More specifically, the fair values of interest rate swaps are determined using the market standard methodology of netting the discounted future fixed cash receipts (or payments), with the variable cash payments (or receipts) based on an expectation of future interest rates (forward curves) derived from observable market interest rate curves. Likewise, the fair values of interest rate options (i.e., interest rate caps) are determined using the market standard methodology of discounting the future expected cash receipts that would occur if variable interest rates fall below (or rise above) the strike rate of the floors (or caps), with the variable interest rates used in the calculation of projected receipts on the floor (or cap) based on an expectation of future interest rates derived from observable market interest rate curves and volatilities.
The Corporation also incorporates credit valuation adjustments to appropriately reflect both its own nonperformance risk and the respective counterparty’s nonperformance risk in the fair value measurements. In adjusting the fair value of its derivative financial instruments for the effect of nonperformance risk, the Corporation has considered the impact of netting and any applicable credit enhancements, such as collateral postings, thresholds, mutual puts, and guarantees.
While the Corporation has determined that the majority of the inputs used to value its interest rate-related derivative financial instruments fall within Level 2 of the fair value hierarchy, the credit valuation adjustments utilize Level 3 inputs, such as estimates of current credit spreads to evaluate the likelihood of default by itself and its counterparties. The Corporation has assessed the significance of the impact of the credit valuation adjustments on the overall valuation of its derivative positions as of December 31, 20172020 and 2016,2019, and has determined that the credit valuation adjustments are not significant to the overall valuation of its derivative financial instruments. Therefore, the Corporation has determined that the fair value measures of its derivative financial instruments in their entirety are classified within Level 2 of the fair value hierarchy.


Derivative Financial Instruments (Foreign Currency Exchange Forwards): The Corporation provides foreign currency exchange services to customers. In addition, the Corporation may enter into a foreign currency exchange forward to mitigate the exchange rate risk attached to the cash flows of a loan or as an offsetting contract to a forward entered into as a service to ourits customer. The valuation of the Corporation’s foreign currency exchange forwards is determined using quoted prices of foreign currency exchange forwards with similar characteristics, with consideration given to the nature of the quote and the relationship of recently evidenced market activity to the fair value estimate, and areis classified inwithin Level 2 of the fair value hierarchy. See Note 14 for additional disclosures regarding the Corporation’s foreign currency exchange forwards.
Derivative Financial Instruments (Commodity Contracts): The Corporation enters into commodity contracts to manage commercial customers' exposure to fluctuating commodity prices, for which the Corporation simultaneously enters into offsetting derivative financial instruments (i.e., mirror commodity contracts) with third parties to manage its risk associated with these financial instruments. The valuation of the Corporation’s commodity contracts is determined using quoted prices of
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the underlying instruments, and are classified in Level 2 of the fair value hierarchy.also includes a nonperformance / credit risk component (credit valuation adjustment). See Note 14 for additional disclosures regarding the Corporation’s commodity contracts.
The Corporation also incorporates credit valuation adjustments to appropriately reflect both its own nonperformance risk and the respective counterparty's nonperformance risk in the fair value measurements. In adjusting the fair value of its derivative financial instruments for the effect of nonperformance risk, the Corporation has considered the impact of netting and any applicable credit enhancements, such as collateral postings.
While the Corporation has determined that the majority of the inputs used to value its derivative financial instruments fall within Level 2 of the fair value hierarchy, the credit valuation adjustments utilize Level 3 inputs, such as probability of default and loss given default of the underlying loans to evaluate the likelihood of default by itself and its counterparties. The Corporation has assessed the significance of the impact of the credit valuation adjustments on the overall valuation of its derivative positions as of December 31, 2020 and 2019, and has determined that the credit valuation adjustments are not significant to the overall valuation of its derivative financial instruments. Therefore, the Corporation has determined that the fair value measures of its derivative financial instruments in their entirety are classified within Level 2 of the fair value hierarchy.
The table below presents the Corporation’s financial instruments measured at fair value on a recurring basis as of December 31, 20172020 and 2016,2019, aggregated by the level in the fair value hierarchy within which those measurements fall.fall:
($ in Thousands)Fair Value HierarchyDecember 31, 2020December 31, 2019
Assets
Investment securities AFS
U.S. Treasury securities Level 1$26,531 $
Agency securitiesLevel 225,038 
Obligations of state and political subdivisions (municipal securities)Level 2450,662 546,160 
Residential mortgage-related securities
FNMA / FHLMC Level 21,461,241 132,660 
GNMA Level 2235,537 985,139 
Commercial mortgage-related securities
FNMA / FHLMCLevel 222,904 21,728 
GNMA Level 2524,756 1,310,207 
Asset backed securities
FFELP Level 2327,189 263,693 
SBALevel 28,584 
Other debt securities Level 23,000 3,000 
Total investment securities AFS Level 1$26,531 $
Total investment securities AFS Level 23,058,910 3,262,586 
Equity securities with readily determinable fair valuesLevel 11,661 1,646 
Residential loans held for sale
 Level 2129,158 136,280 
Interest rate-related instruments(a)
 Level 2192,518 77,024 
Foreign currency exchange forwards(a)
 Level 24,909 4,226 
Commodity contracts(a)
 Level 212,486 20,528 
Interest rate lock commitments to originate residential mortgage loans held for sale Level 39,624 2,527 
Liabilities
Interest rate-related instruments(a)
 Level 2$25,680 $13,073 
Foreign currency exchange forwards(a)
 Level 24,836 4,048 
Commodity contracts(a)
Level 211,155 19,624 
Forward commitments to sell residential mortgage loans Level 32,046 710 
 Fair Value HierarchyDecember 31, 2017December 31, 2016
 ($ in Thousands)
Assets   
Investment securities available for sale   
U.S. Treasury securities Level 1$996
$1,000
Residential mortgage-related securities   
FNMA / FHLMC Level 2464,768
639,930
GNMA Level 21,913,350
2,004,475
Private-label Level 21,059
1,121
GNMA commercial mortgage-related securities Level 21,513,277
2,028,898
FFELP asset backed securities

 Level 2145,176

Other securities (debt and equity) Level 11,632
1,602
Other securities (debt and equity) Level 23,188
3,000
Other securities (debt and equity) Level 3
200
Total investment securities available for sale Level 12,628
2,602
Total investment securities available for sale Level 24,040,818
4,677,424
Total investment securities available for sale Level 3
200
Residential loans held for sale (a)
Level 285,544

Interest rate-related instruments Level 228,494
33,671
Foreign currency exchange forwards Level 22,495
2,002
Interest rate lock commitments to originate residential mortgage loans held for sale Level 31,538
206
Forward commitments to sell residential mortgage loans Level 3
2,908
Commodity contracts Level 238,686
16,725
Purchased options (time deposit) Level 21,175
2,576
Liabilities   
Interest rate-related instruments Level 2$28,035
$33,188
Foreign currency exchange forwards Level 22,339
1,943
Forward commitments to sell residential mortgage loans Level 3313

Commodity contracts Level 237,286
15,972
Written options (time deposit) Level 21,175
2,576
(a) Figures presented gross before netting. See Note 14 and Note 15 for information relating to the impact of offsetting derivative assets and liabilities and cash collateral with the same counterparty where there is a legally enforceable master netting agreement in place.

(a)Effective January 1, 2017, residential loans originated for sale are accounted for under the fair value option. Prior periods have not been restated. For more information on this accounting policy change, please refer to Note 1.



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The table below presents a rollforward of the consolidated balance sheetsheets amounts for the years ended December 31, 20172020 and 2016,2019, for financial instrumentsthe Corporation's mortgage derivatives measured on a recurring basis and classified within Level 3 of the fair value hierarchy.hierarchy:
 
Investment Securities
Available for Sale
Derivative Financial
Instruments
 ($ in Thousands)
Balance December 31, 2015$200
$1,361
Total net gains (losses) included in income  
Mortgage derivative gain (loss)
1,753
Balance December 31, 2016$200
$3,114
Total net gains (losses) included in income  
Mortgage derivative gain (loss)
(1,889)
Transfer out of level 3 securities (a)
$
(200
)$
Balance December 31, 2017$
$1,225

(a) During the first quarter of 2017, the $200,000 level 3 investment security was transferred to level 2 based upon new pricing information.
($ in Thousands)Interest rate lock commitments to originate residential mortgage loans held for saleForward commitments to sell residential mortgage loansTotal
Balance December 31, 2018$2,208 $2,072 $140 
New production24,164 (2,367)26,531 
Closed loans / settlements(29,375)(5,968)(23,407)
Other5,530 6,973 (1,443)
Mortgage derivative gain (loss)319 (1,362)1,681 
Balance December 31, 2019$2,527 $710 $1,817 
New production$72,659 $(3,505)$76,164 
Closed loans / settlements(76,001)(12,587)(63,414)
Other10,439 17,427 (6,988)
Mortgage derivative gain (loss)7,097 1,335 5,762 
Balance December 31, 2020$9,624 $2,046 $7,579 
For Level 3 assets and liabilities measured at fair value on a recurring basis as of December 31, 2017,2020, the Corporation utilized the following valuation techniques and significant unobservable inputs.inputs:
Derivative Financial Instruments (Mortgage Derivative — Interest Rate lockLock Commitments to Originate Residential Mortgage Loans Held For Sale): The fair value is determined by the change in value from each loan's rate lock date to the expected rate lock expiration date based on the underlying loan attributes, estimated closing ratios, and investor price matrix determined to be reasonably applicable to each loan commitment. The closing ratio calculation takes into consideration historical experience and loan-level attributes, particularly the change in the current interest rates from the time of initial rate lock. The closing ratio is periodically reviewed for reasonableness and reported to the Associated Mortgage Risk Management Committee. At December 31, 2017,2020, the closing ratio was 85%90%.
Derivative Financial Instruments (Mortgage Derivative—Forward Commitments to Sell Mortgage Loans): Mortgage derivatives include forward commitments to deliver closed endclosed-end residential mortgage loans into conforming Agency Mortgage Backed Securities (To be Announced, "TBA")MBS or conforming Cash Forward sales. The fair value of such instruments is determined by the difference of current market prices for such traded instruments or available from forward cash delivery commitments and the original traded price for such commitments.
The Corporation also relies on an internal valuation model to estimate the fair value of its forward commitments to sell residential mortgage loans (i.e., an estimate of what the Corporation would receive or pay to terminate the forward delivery contract based on market prices for similar financial instruments), which includes matching specific terms and maturities of the forward commitments against applicable investor pricing available. While there are Level 2 and 3 inputs used in the valuation models, the Corporation has determined that the majority of the inputs significant in the valuation of both of the mortgage derivatives fall within Level 3 of the fair value hierarchy. See Note 14 for additional disclosure regarding the Corporation’s mortgage derivatives.
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
Following is a description of the valuation methodologies used for the Corporation’s more significant instruments measured on a nonrecurring basis at the lower of amortized cost or estimated fair value, including the general classification of such instruments pursuant to the valuation hierarchy.
Commercial Loans Held For Sale:  LoansCommercial loans held for sale are carried at the lower of cost or estimated fair value. The estimated fair value is based on a discounted cash flow analysis, which the Corporation classifies as a Level 2 nonrecurring fair value measurement.
Other Real Estate Owned:OREO: Certain other real estate owned,OREO, upon initial recognition, was re-measured and reported at fair value through a charge off to the allowance for loan losses based upon the estimated fair value of the other real estate owned,OREO, less estimated selling costs. The fair value of other real estate owned,OREO, upon initial recognition or subsequent impairment, was estimated using appraised values, which the Corporation classifies as a Level 2 nonrecurring fair value measurement.

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For Level 3 assets and liabilities measured at fair value on a nonrecurring basis as of December 31, 2017,2020, the Corporation utilized the following valuation techniques and significant unobservable inputs.
ImpairedIndividually Evaluated Loans: The Corporation considersindividually evaluates loans when a commercial loan relationship is in nonaccrual status or when a commercial and consumer loan relationship has its terms restructured in a TDR or when a loan meets the Corporation's definition of a probable TDR. Prior to January 1, 2020, management considered a loan impaired when it iswas probable that the Corporation willwould be unable to collect all amounts due according to the original contractual terms of the note agreement, including both principal and interest. Management has determined that commercial and consumer loan relationships that have nonaccrual status or have had their terms restructured in a troubled debt restructuring meet this impaired loan definition. For individually evaluated impaired loans, the amount of impairment is based upon the present value of expected future cash flows discounted at the loan’s effective interest rate, the estimated fair value of the underlying collateral for collateral-dependent loans, or the estimated liquidity of the note. See Note 4 for additional information regarding the Corporation’s impairedindividually evaluated loans.
Mortgage Servicing Rights:  Mortgage servicing rightsMSRs do not trade in an active, open market with readily observable prices. While sales of mortgage servicing rightsMSRs do occur, the precise terms and conditions typically are not readily available to allow for a “quoted price for similar assets” comparison. Accordingly, the Corporation utilizes an independent valuation from a third party which uses a discounted cash flow model to estimate the fair value of its mortgage servicing rights.MSRs. The valuation model incorporates prepayment assumptions to project mortgage servicing rightsMSRs cash flows based on the current interest rate scenario, which is then discounted to estimate an expected fair value of the mortgage servicing rights.MSRs. The valuation model considers portfolio characteristics of the underlying mortgages, contractually specified servicing fees, prepayment assumptions, discount rate assumptions, delinquency rates, late charges, other ancillary revenue, costs to service, and other economic factors. The Corporation periodically reviews and assesses the underlying inputs and assumptions used in the model. In addition, the Corporation compares its fair value estimates and assumptions to observable market data for mortgage servicing rights,MSRs, where available, and to recent market activity and actual portfolio experience. Due to the nature of the valuation inputs, mortgage servicing rightsMSRs are classified within Level 3 of the fair value hierarchy. The Corporation uses the amortization method (i.e., lower of amortized cost or estimated fair value measured on a nonrecurring basis), not fair value measurement accounting, for its mortgage servicing rightsMSRs assets.
The discounted cash flow analyses that generate expected market prices utilize the observable characteristics of the mortgage servicing rightsMSRs portfolio, as well as certain unobservable valuation parameters. The significant unobservable inputs used in the fair value measurement of the Corporation’s mortgage servicing rightsMSRs are the weighted average constant prepayment rate and weighted average discount rate. Significant increases (decreases) in any of those inputs in isolation could result in a significantly lower (higher) fair value measurement.
These parameter assumptions fall within a range that the Corporation, in consultation with an independent third party, believes purchasers of servicing would apply to such portfolios sold into the current secondary servicing market. Discussions are held with members from Treasury and the Community, Consumer, and Business segment to reconcile the fair value estimates and the key assumptions used by the respective parties in arriving at those estimates. The Associated Mortgage Risk Management Committee is responsible for providing control over the valuation methodology and key assumptions. To assess the reasonableness of the fair value measurement, the Corporation also compares the fair value and constant prepayment rate to a value calculated by an independent third party on an annual basis. See Note 5 for additional disclosure regarding the Corporation’s mortgage servicing rights.MSRs.

Equity Securities Without Readily Determinable Fair Values: The Corporation measures equity securities without readily determinable fair values at cost less impairment (if any), plus or minus observable price changes from an identical or similar investment of the same issuer, with such changes recognized in earnings. Included in equity securities without readily determinable fair values are 77,000 Visa Class B restricted shares carried at fair value. These shares are currently subject to certain transfer restrictions and will be convertible into Visa Class A shares upon final resolution of certain litigation matters involving Visa. During the first quarter of 2020, the Corporation also acquired 996 Visa Class B restricted shares from the acquisition of First Staunton, and those shares are currently carried at a zero cost basis due to the lack of an observable market price since the time of acquisition. Based on the current conversion factor, the Corporation expects 77,996 shares of Visa Class B to convert to 126,572 shares of Visa Class A upon the litigation resolution.
In its determination of the new carrying values upon observable price changes, the Corporation will adjust the prices if deemed necessary to arrive at the Corporation's estimated fair values. Such adjustments may include adjustments to reflect the different rights and obligations of similar securities and other adjustments. See Note 3 for additional disclosure regarding the Corporation’s equity securities without readily determinable fair values.
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The following table presents the carrying value of equity securities without readily determinable fair values still held as of December 31, 2020 that are measured under the measurement alternative and the related adjustments recorded during the periods presented for those securities with observable price changes. These securities are included in the nonrecurring fair value tables when applicable price changes are observable. Also shown are the cumulative upward and downward adjustments for the Corporation's equity securities without readily determinable fair values as of December 31, 2020:

($ in Thousands)
Equity securities without readily determinable fair values
Carrying value as of December 31, 2019$13,444 
Carrying value changes
Carrying value as of December 31, 2020$13,444 
Cumulative upward carrying value changes between January 1, 2018 and December 31, 2020$13,444 
Cumulative downward carrying value changes between January 1, 2018 and December 31, 2020$

The table below presents the Corporation’s assets measured at fair value on a nonrecurring basis, aggregated by the level in the fair value hierarchy within which those measurements fall.fall:
($ in Thousands)Fair Value HierarchyFair ValueConsolidated Statements of Income Category of
Adjustment Recognized in Income
Adjustment Recognized on the Consolidated Statements of Income
December 31, 2020
Assets
Individually evaluated loans(a)
Level 3$138,752 Provision for credit losses$(97,519)
OREO(b)
Level 26,125 Other noninterest expense(3,747)
Mortgage servicing rightsLevel 341,990 Mortgage banking, net(17,704)
December 31, 2019
Assets
Impaired loans(c)
Level 3$45,792 
Provision for credit losses(d)
$(66,172)
OREO(b)
Level 23,565 Other noninterest expense(1,860)
Mortgage servicing rightsLevel 372,532 Mortgage banking, net(63)
Equity securitiesLevel 313,444 Investment securities gains (losses), net13,444 
  Income Statement Category of
Adjustment Recognized in Income
Adjustment Recognized in Income
 Fair Value HierarchyFair Value
 ($ in Thousands)
December 31, 2017    
Assets   
Impaired loans (a)
Level 3$92,534
Provision for credit losses (c)
$(32,159)
Other real estate ownedLevel 22,604
Foreclosure / OREO expense, net(939)
Mortgage servicing rightsLevel 364,387
Mortgage banking, net(175)
     
December 31, 2016    
Assets    
Commercial loans held for saleLevel 2$12,474
Provision for credit losses$(559)
Residential loans held for sale (b)
Level 2108,010
Mortgage banking, net(3,760)
Impaired loans (a)
Level 379,270
Provision for credit losses (c)
(75,194)
Other real estate ownedLevel 29,752
Foreclosure / OREO expense, net(1,091)
Mortgage servicing rightsLevel 373,149
Mortgage banking, net200
(a) Includes probable TDRs which are individually analyzed, net of the related allowance for credit losses.
(a)Represents individually evaluated impaired loans, net of the related allowance for loan losses.
(b) Effective January 1, 2017, residential loans originated for sale are accounted for underIf the fair value option. Prior periods haveof the collateral exceeds the carrying amount of the asset, no charge off or adjustment is necessary, the asset is not been restated. For more information on this accounting policy change, please referconsidered to Note 3.be carried at fair value, and is therefore not included in the table.
(c)
(c) Represents individually evaluated impaired loans, net of the related allowance for loan losses.
(d) Represents provision for credit losses on individually evaluated impaired loans.

The change in provision for credit loss is primarily due to the oil and gas portfolio. For more information on the oil and gas portfolio, see Note 4.
Certain nonfinancial assets and nonfinancial liabilities measured at fair value on a nonrecurring basis include the fair value analysis in the second step of a goodwill impairment test, and intangible assets and other nonfinancial long-lived assets measured at fair value for impairment assessment.
The Corporation's significant Level 3 measurements which employ unobservable inputs that are readily quantifiable pertain to mortgage servicing rightsMSRs and impairedindividually evaluated loans.
The table below presents information about these inputs and further discussion is found above.above:
December 31, 2020Valuation TechniqueSignificant Unobservable InputRange of InputsWeighted Average Input Applied
Mortgage servicing rightsDiscounted cash flowDiscount rate9%-14%9%
Mortgage servicing rightsDiscounted cash flowConstant prepayment rate8%-47%20%
Individually evaluated loansAppraisals / Discounted cash flowCollateral / Discount factor0%-40%34%
December 31, 2017Valuation TechniqueSignificant Unobservable InputWeighted Average Input Applied
Mortgage servicing rightsDiscounted cash flowDiscount rate11%
Mortgage servicing rightsDiscounted cash flowConstant prepayment rate11%
Impaired loansAppraisals / Discounted cash flowCollateral / Discount factor19%


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Fair Value of Financial Instruments
The Corporation is required to disclose estimated fair values for its financial instruments.
Fair value estimates methods, and assumptions are set forth below for the Corporation’s financial instruments.instruments:
 December 31, 2020December 31, 2019
($ in Thousands)Fair Value Hierarchy LevelCarrying AmountFair ValueCarrying AmountFair Value
Financial assets
Cash and due from banks Level 1$416,154 $416,154 $373,380 $373,380 
Interest-bearing deposits in other financial institutions Level 1298,759 298,759 207,624 207,624 
Federal funds sold and securities purchased under agreements to resell Level 11,135 1,135 7,740 7,740 
Investment securities HTM, netLevel 1999 1,024 999 1,018 
Investment securities HTM, netLevel 21,877,939 2,027,852 2,204,084 2,275,447 
Investment securities AFS Level 126,531 26,531 
Investment securities AFSLevel 23,058,910 3,058,910 3,262,586 3,262,586 
Equity securities with readily determinable fair valuesLevel 11,661 1,661 1,646 1,646 
Equity securities without readily determinable fair valuesLevel 313,444 13,444 13,444 13,444 
FHLB and Federal Reserve Bank stocksLevel 2168,280 168,280 227,347 227,347 
Residential loans held for saleLevel 2129,158 129,158 136,280 136,280 
Commercial loans held for saleLevel 215,000 15,000 
Loans, netLevel 324,068,022 24,012,738 22,620,068 22,399,621 
Bank and corporate owned life insuranceLevel 2679,647 679,647 671,948 671,948 
Derivatives (other assets)(a)
Level 2209,913 209,913 101,778 101,778 
Interest rate lock commitments to originate residential mortgage loans held for sale (other assets)Level 39,624 9,624 2,527 2,527 
Financial liabilities
Noninterest-bearing demand, savings, interest-bearing demand, and money market accountsLevel 3$24,725,451 $24,725,451 $21,156,261 $21,156,261 
Brokered CDs and other time deposits(b)
Level 21,757,030 1,766,200 2,622,803 2,622,803 
Short-term funding(c)
Level 2252,317 252,303 465,113 465,113 
FHLB advancesLevel 21,632,723 1,760,727 3,180,967 3,207,793 
Other long-term fundingLevel 2549,465 578,233 549,343 572,873 
Standby letters of credit(d)
Level 22,731 2,731 2,710 2,710 
Derivatives (accrued expenses and other liabilities)(a)
Level 241,671 41,671 36,745 36,745 
Forward commitments to sell residential mortgage loans (accrued expenses and other liabilities) Level 32,046 2,046 710 710 
   December 31, 2017 December 31, 2016
 Fair Value Hierarchy Level Carrying Amount Fair Value Carrying Amount Fair Value
   
   ($ in Thousands)
Financial assets         
Cash and due from banks Level 1 $483,666
 $483,666
 $446,558
 $446,558
Interest-bearing deposits in other financial institutions Level 1 199,702
 199,702
 149,175
 149,175
Federal funds sold and securities purchased under agreements to resell Level 1 32,650
 32,650
 46,500
 46,500
Investment securities held to maturityLevel 2 2,282,853
 2,283,574
 1,273,536
 1,264,674
Investment securities available for sale Level 1 2,628
 2,628
 2,602
 2,602
Investment securities available for saleLevel 2 4,040,818
 4,040,818
 4,677,424
 4,677,424
Investment securities available for saleLevel 3 
 
 200
 200
FHLB and Federal Reserve Bank stocksLevel 2 165,331
 165,331
 140,001
 140,001
Commercial loans held for saleLevel 2 
 
 12,474
 12,474
Residential loans held for saleLevel 2 85,544
 85,544
 108,010
 108,010
Loans, netLevel 3 20,519,111
 20,314,984
 19,776,381
 19,680,317
Bank and corporate owned life insuranceLevel 2 591,057
 591,057
 585,290
 585,290
Derivatives (trading and other assets)Level 2 70,850
 70,850
 54,974
 54,974
Derivatives (trading and other assets)Level 3 1,538
 1,538
 3,114
 3,114
Financial liabilities         
Noninterest-bearing demand, savings, interest-bearing demand, and money market accountsLevel 3 $20,436,893
 $20,436,893
 $20,282,321
 $20,282,321
Brokered CDs and other time depositsLevel 2 2,349,069
 2,349,069
 1,606,127
 1,606,127
Short-term fundingLevel 2 676,282
 676,282
 1,092,035
 1,092,035
Long-term fundingLevel 2 3,397,450
 3,411,368
 2,761,795
 2,791,841
Standby letters of credit (a)
Level 2 2,402
 2,402
 2,566
 2,566
Derivatives (trading and other liabilities)Level 2 68,835
 68,835
 53,679
 53,679
Derivatives (trading and other liabilities) Level 3 313
 313
 
 
(a)The commitment on standby letters of credit was $235 million and $260 million at December 31, 2017 and 2016, respectively. See Note 16 for additional information on the standby letters of credit and for information on the fair value of lending-related commitments.

Cash(a) Figures presented gross before netting. See Note 14 and due from banks, interest-bearing deposits in other financial institutions,Note 15 for information relating to the impact of offsetting derivative assets and federal funds soldliabilities and securities purchased under agreements to resell: For these short-term instruments,cash collateral with the carrying amountsame counterparty where there is a reasonable estimate of fair value.legally enforceable master netting agreement in place.
Investment securities (held to maturity and available for sale): The fair value of investment securities is based on quoted prices in active markets, or if quoted prices are not available for a specific security, then fair values are estimated by using pricing models, quoted prices of securities with similar characteristics, or discounted cash flows.
FHLB and Federal Reserve Bank stocks: The carrying amount is a reasonable fair value estimate for the Federal Reserve Bank and FHLB stocks given their “restricted” nature (i.e., the stock can only be sold back to the respective institutions (FHLB or Federal Reserve Bank) or another member institution at par).
Loans held for sale: The fair value estimation process for the loans held for sale portfolio is segregated by loan type. The estimated fair value for residential loans held for sale was based on what secondary markets are currently offering for portfolios with similar characteristics. The estimated fair value for commercial loans held for sale was based on a discounted cash flow analysis.
Loans, net: The fair value estimation process for the loan portfolio uses an exit price concept and reflects discounts the Corporation believes are consistent with liquidity discounts in the market place. Fair values are estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type such as commercial and industrial, real estate construction, commercial real


estate (owner occupied and investor), residential mortgage, home equity, and other consumer. The fair value of loans is estimated by discounting the future cash flows using the current rates at which similar loans would be made to borrowers with similar credit ratings and for similar maturities. The fair value analysis also included other assumptions to estimate fair value, intended to approximate those a market participant would use in an orderly transaction, with adjustments for discount rates, interest rates, liquidity, and credit spreads, as appropriate.
Bank and corporate owned life insurance ("BOLI" and "COLI"): The fair value of BOLI and COLI approximates the carrying amount, because upon liquidation of these investments, the Corporation would receive the cash surrender value which equals the carrying amount. The Corporation has not purchased any new BOLI or COLI policies since 2008.
Deposits: The fair value of deposits with no stated maturity such as noninterest-bearing demand, savings, interest-bearing demand, and money market accounts, is equal to the amount payable on demand as of the balance sheet date. The fair value of Brokered CDs and other time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits of similar remaining maturities. However, if(b) When the estimated fair value of Brokered CDs and other time deposits is less than the carrying value, the carrying value is reported as the fair value.
Short-term funding: (c) The carrying amount is a reasonable estimate of fair value for existing short-term funding.
Long-term funding: Rates currently available to(d) The commitment on standby letters of credit was $279 million and $278 million at December 31, 2020 and 2019, respectively. See Note 16 for additional information on the Corporationstandby letters of credit and for debt with similar terms and remaining maturities are used to estimateinformation on the fair value of existing long-term funding.lending-related commitments.
Standby letters of credit: The fair value of standby letters of credit represents deferred fees arising from the related off-balance sheet financial instruments. These deferred fees approximate the fair value of these instruments and are based on several factors, including the remaining terms of the agreement and the credit standing of the customer.
Derivatives (trading and other): A detailed description of the Corporation's derivative instruments can be found under the "Assets and Liabilities Measured at Fair Value on a Recurring Basis" section of this footnote.
Limitations: Fair value estimates are made at a specific point in time, based on relevant market information and information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale at one time the Corporation’s entire holdings of a particular financial instrument. Because no market exists for a significant portion of the Corporation’s financial instruments, fair value estimates are based on judgments regarding future expected loss experience, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgment and therefore cannot be determined with precision. Changes in assumptions could significantly affect the estimates.


Note 19 Regulatory Matters
Restrictions on Cash and Due From Banks
The Corporation’s bank subsidiary is required to maintain certain vault cash and reserve balances with the Federal Reserve Bank to meet specific reserve requirements. These requirements approximated $73 million at December 31, 2017.
Regulatory Capital Requirements
The Corporation and its subsidiary bank are subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory and possible additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the Corporation’s financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Corporation must meet specific capital guidelines that involve quantitative measures of the Corporation’s assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The Corporation’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.
Quantitative measures established by regulation to ensure capital adequacy require the Corporation to maintain minimum amounts and ratios (set forth in the table below) of total and Common equity Tier 1CET1 capital (as defined in the regulations) to risk-weighted assets (as
143



(as defined), and of Tiertier 1 capital (as defined) to average assets (as defined). Management believes, as of December 31, 20172020 and 2016,2019, that the Corporation meets all capital adequacy requirements to which it is subject.
For additional information on the capital requirements applicable for the Corporation and the Bank, please see Part I, Item 1.













As of December 31, 20172020 and 2016,2019, the most recent notifications from the Office of the Comptroller of the CurrencyOCC and the Federal Deposit Insurance CorporationFDIC categorized the subsidiary bank as well capitalized under the regulatory framework for prompt corrective action. To be categorized as well capitalized, the subsidiary bank must maintain minimum ratios as set forth in the table. There are no conditions or events since that notification that management believes have changed the institution’s category. The actual capital amounts and ratios of the Corporation and its significant subsidiary are presented below. No deductions from capital were made for interest rate risk in 20172020 or 2016.2019.
 ActualFor Capital Adequacy
Purposes
To Be Well Capitalized
Under Prompt Corrective
Action Provisions(a)
($ in Thousands)Amount
Ratio(a)
AmountRatioAmount    Ratio
As of December 31 , 2020
Associated Banc-Corp
Total capital$3,632,807 14.02 %$2,072,273  ≥8.00 %
Tier 1 capital3,058,809 11.81 %1,554,205  ≥6.00 %
Common equity Tier 1 capital2,706,010 10.45 %1,165,654  ≥4.50 %
Leverage3,058,809 9.37 %1,305,604 4.00 %
Associated Bank, N.A.
Total capital$3,295,823 12.74 %$2,068,801 8.00 %$2,586,002 10.00 %
Tier 1 capital2,971,234 11.49 %1,551,601  ≥6.00 %2,068,801 8.00 %
Common equity Tier 1 capital2,971,234 11.49 %1,163,701  ≥4.50 %1,680,901 6.50 %
Leverage2,971,234 9.11 %1,304,448 4.00 %1,630,560 5.00 %
As of December 31 , 2019
Associated Banc-Corp
Total capital$3,208,625 13.21 %$1,943,711 8.00 %
Tier 1 capital2,736,776 11.26 %1,457,783  ≥6.00 %
Common equity Tier 1 capital2,480,698 10.21 %1,093,337  ≥4.50 %
Leverage2,736,776 8.83 %1,239,431  ≥4.00 %
Associated Bank, N.A.
Total capital$2,892,650 11.95 %$1,936,732 8.00 %$2,420,915 10.00 %
Tier 1 capital2,669,372 11.03 %1,452,549 6.00 %1,936,732 8.00 %
Common equity Tier 1 capital2,469,578 10.20 %1,089,412  ≥4.50 %1,573,595 6.50 %
Leverage2,669,372 8.63 %1,236,565  ≥4.00 %1,545,706 5.00 %
 Actual
For Capital Adequacy
Purposes
To Be Well Capitalized
Under Prompt Corrective
Action Provisions (b)
 Amount
Ratio (a)
Amount
Ratio (a)
Amount    
Ratio (a)    
 ($ in Thousands)
As of December 31 , 2017        
Associated Banc-Corp        
Total capital$2,848,851
13.22%$1,723,557
 ≥8.00%   
Tier 1 capital2,331,245
10.82%1,292,668
 ≥6.00%   
Common equity Tier 1 capital2,171,508
10.08%969,501
 ≥4.50%   
Leverage2,331,245
8.02%1,162,929
4.00%   
Associated Bank, N.A.        
Total capital$2,625,945
12.24%$1,716,910
8.00%$2,146,138
10.00%
Tier 1 capital2,357,354
10.98%1,287,683
 ≥6.00%1,716,910
8.00%
Common equity Tier 1 capital2,157,354
10.05%965,762
 ≥4.50%1,394,989
6.50%
Leverage2,357,354
8.13%1,159,959
4.00%1,449,448
5.00%
As of December 31 , 2016        
Associated Banc-Corp        
Total capital$2,706,760
12.68%$1,707,276
8.00%   
Tier 1 capital2,191,798
10.27%1,280,457
 ≥6.00%   
Common equity Tier 1 capital2,032,587
9.52%960,343
 ≥4.50%   
Leverage2,191,798
7.83%1,119,685
 ≥4.00%   
Associated Bank, N.A.        
Total capital$2,565,062
12.07%$1,700,737
8.00%$2,125,921
10.00%
Tier 1 capital2,298,812
10.81%1,275,553
6.00%1,700,737
8.00%
Common equity Tier 1 capital2,098,812
9.87%956,664
 ≥4.50%1,381,849
6.50%
Leverage2,298,812
8.24%1,115,731
 ≥4.00%1,394,663
5.00%

(a)When fully phased-in on January 1, 2019, the Basel III capital rules include a capital conservation buffer of 2.5% that is added on top of each of the minimum risk-based capital ratios noted above. Implementation began on January 1, 2016 at the 0.625% level and will increase each subsequent January 1, until it reaches 2.5% on January 1, 2019.
(b) Prompt corrective action provisions are not applicable at the bank holding company level.

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Note 20 Earnings Per Common Share
See Note 1 for the Corporation’s accounting policy on earnings per common share. Presented below are the calculations for basic and diluted earnings per common share.share:
 For the Years Ended December 31,
 2017 2016 2015
 ($ in Thousands, Except Per Share Data)
Net income$229,264
 $200,274
 $188,301
Preferred stock dividends(9,347) (8,903) (7,155)
Net income available to common equity$219,917
 $191,371
 $181,146
Common shareholder dividends(75,967) (67,100) (61,774)
Unvested share-based payment awards(450) (755) (626)
Undistributed earnings$143,500
 $123,516
 $118,746
Undistributed earnings allocated to common shareholders142,593
 122,205
 117,498
Undistributed earnings allocated to unvested share-based payment awards907
 1,311
 1,248
Undistributed earnings$143,500
 $123,516
 $118,746
Basic     
Distributed earnings to common shareholders$75,967
 $67,100
 $61,774
Undistributed earnings allocated to common shareholders142,593
 122,205
 117,498
Total common shareholders earnings, basic$218,560
 $189,305
 $179,272
Diluted     
Distributed earnings to common shareholders$75,967
 $67,100
 $61,774
Undistributed earnings allocated to common shareholders142,593
 122,205
 117,498
Total common shareholders earnings, diluted$218,560
 $189,305
 $179,272
Weighted average common shares outstanding150,877
 148,769
 149,350
Effect of dilutive common stock awards$2,038
 $1,192
 $1,253
Effect of dilutive common stock warrants732
 
 
Diluted weighted average common shares outstanding153,647
 149,961
 150,603
Basic earnings per common share$1.45
 $1.27
 $1.20
Diluted earnings per common share$1.42
 $1.26
 $1.19

 For the Years Ended December 31,
 ($ in Thousands, except per share data)202020192018
Net income$306,771 $326,790 $333,562 
Preferred stock dividends(18,358)(15,202)(10,784)
Net income available to common equity288,413 311,587 322,779 
Common shareholder dividends(111,291)(111,091)(104,981)
Unvested share-based payment awards(732)(713)(537)
Undistributed earnings176,390 199,784 217,260 
Undistributed earnings allocated to common shareholders175,134 198,424 216,199 
Undistributed earnings allocated to unvested share-based payment awards1,256 1,360 1,060 
Undistributed earnings$176,390 $199,784 $217,260 
Basic
Distributed earnings to common shareholders$111,291 $111,091 $104,981 
Undistributed earnings allocated to common shareholders175,134 198,424 216,199 
Total common shareholders earnings, basic$286,425 $309,514 $321,181 
Diluted
Distributed earnings to common shareholders$111,291 $111,091 $104,981 
Undistributed earnings allocated to common shareholders175,134 198,424 216,199 
Total common shareholders earnings, diluted$286,425 $309,514 $321,181 
Weighted average common shares outstanding$153,005 $160,534 $167,345 
Effect of dilutive common stock awards637 1,398 1,985 
Effect of dilutive common stock warrants402 
Diluted weighted average common shares outstanding$153,642 $161,932 $169,732 
Basic earnings per common share$1.87 $1.93 $1.92 
Diluted earnings per common share$1.86 $1.91 $1.89 
Anti-dilutive common stock options of approximately 17 million at the year ended December 31, 2017, 20162020, 3 million at December 31, 2019, and 20152 million December 31, 2018, were excluded from the earnings per common share calculation. Warrants to purchase approximately 4 million
145



Note 22 Accumulated Other Comprehensive Income (Loss)
The following table summarizes the components of accumulated other comprehensive income (loss) at bothDecember 31, 2020, 2019, and 2018 respectively, including changes during the years then ended December 31, 2016 and 2015 were outstanding, but excluded from the calculationas well as any reclassifications out of diluted earnings per common shares as the effect would have been anti-dilutive.accumulated other comprehensive income (loss):
($ in Thousands)Investment
Securities
AFS
Defined Benefit
Pension and
Postretirement
Obligations
Accumulated
Other
Comprehensive
Income (Loss)
Balance, December 31, 2017$(38,453)$(24,305)$(62,758)
Other comprehensive income (loss) before reclassifications(39,891)(28,612)(68,503)
Amounts reclassified from accumulated other comprehensive income (loss)
Investment securities losses (gains), net1,985 1,985 
Personnel expense(148)(148)
Other expense2,203 2,203 
Interest income(572)(572)
Adjustment for adoption of ASU 2016-01(84)(84)
Adjustment for adoption of ASU 2018-02(8,419)(5,235)(13,654)
Income tax (expense) benefit9,791 6,767 16,558 
Net other comprehensive income (loss) during period(37,189)(25,025)(62,214)
Balance, December 31, 2018$(75,643)$(49,330)$(124,972)
Other comprehensive income (loss) before reclassifications$111,592 $16,296 $127,887 
Amounts reclassified from accumulated other comprehensive income (loss)
Investment securities losses (gains), net(5,957)(5,957)
Personnel expense(148)(148)
Other expense476 476 
Interest income895 895 
Income tax (expense) benefit(26,898)(4,465)(31,363)
Net other comprehensive income (loss) during period79,631 12,158 91,789 
Balance, December 31, 2019$3,989 $(37,172)$(33,183)
Other comprehensive income (loss) before reclassifications$55,628 $7,780 $63,408 
Amounts reclassified from accumulated other comprehensive income (loss)
Investment securities losses (gains), net(9,222)(9,222)
Personnel expense(148)(148)
Other expense3,897 3,897 
Interest income3,359 3,359 
Income tax (expense) benefit(12,429)(3,064)(15,493)
Net other comprehensive income (loss) during period37,336 8,465 45,801 
Balance, December 31, 2020$41,325 $(28,707)$12,618 


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Note 21 Segment Reporting
The Corporation utilizes a risk-based internal profitability measurement system to provide strategic business unit reporting. The profitability measurement system is based on internal management methodologies designed to produce consistent results and reflect the underlying economics of the units. Certain strategic business units have been combined for segment information reporting purposes where the nature of the products and services, the type of customer and the distribution of those products and services are similar. The three3 reportable segments are Corporate and Commercial Specialty; Community, Consumer, and Business; and Risk Management and Shared Services. The financial information of the Corporation’s segments has been compiled utilizing the accounting policies described in Note 1, with certain exceptions. The more significant of these exceptions are described herein.
The reportable segment results are presented based on the Corporation's internal management accounting process. The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to U.S. GAAP. As a result, reported segments and the financial information of the reported segments are not necessarily comparable with similar information reported by other financial institutions. Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in previously reported segment financial data. Additionally, the information presented is not indicative of how the segments would perform if they operated as independent entities.
To determine financial performance of each segment, the Corporation allocates netFTP assignments, the provision for credit losses, certain noninterest expenses, income tax, and equity to each segment. Allocation methodologies are subject to periodic adjustment as the internal management accounting system is revised, the interest incomerate environment evolves, and business or product lines within the segments change. Also, because the development and application of these methodologies is a dynamic process, the financial results presented may be periodically reviewed.
The Corporation allocates NII using an internal FTP methodology that charges users of funds (assets) and credits providers of funds (liabilities, primarily deposits) based on the maturity, prepayment, and / or repricingre-pricing characteristics of the assets and liabilities. The net effect of this allocation is recordedoffset in the Risk Management and Shared Services segment.segment to ensure the consolidated totals reflect the Corporation's NII. The net FTP allocation is reflected as net intersegment interest income (expense) in the accompanying tables.
A credit provision is allocated to segments based on the expected long-term annual net charge off rates attributable to the credit risk of loans managed by the segment during the period. In contrast, the level of the consolidated provision for credit losses is determined based on an incurred lossACLL model using the methodologies described in Note 1 to assess the overall appropriateness of the allowance for loan losses and the allowance for unfunded commitments.1. The net effect of the credit provision is recorded in Risk Management and Shared Services. Indirect expenses incurred by certain centralized support areas are allocated to segments based on actual usage (for example, volume measurements) and other criteria. Certain types of administrative expense and bank-wide expense accruals (including amortizationacquisition-related costs, asset gains on disposed business units, loss on the prepayment of core depositFHLB advances, and other intangible assets associated with acquisitions)income tax benefits as a result of corporate restructuring) are generally not allocated to segments. Income taxes are allocated to segments based on the Corporation’s estimated effective tax rate, with certain segments adjusted for any tax-exempt income or non-deductible expenses with the net tax residual is recorded in Risk Management and Shared Services. Equity is allocated to the segments based on regulatory capital requirements and in proportion to an assessment of the inherent risks associated with the business of the segment (including interest, credit and operating risk).
The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to U.S. generally accepted accounting principles. As a result, reported segments and the financial information of the reported segments are not necessarily comparable with similar information reported by other financial institutions. Furthermore, changes in management structure or allocation methodologies and procedures may result in changes in previously reported segment financial data. During 2016, certain presentation changes were made and, accordingly, 2015 results have been restated and presented on a comparable basis, except as noted above for the enhanced FTP methodology.
A description of each business segment is presented below.
Corporate and Commercial Specialty: The Corporate and Commercial Specialty segment serves a wide range of customers including private clients, larger businesses, developers, not-for-profits, municipalities, and financial institutions.institutions by providing lending and deposit solutions as well as the support to deliver, fund, and manage such banking solutions. In addition, this segment provides a variety of investment, fiduciary, and retirement planning products and services to individuals, private clients, and small to mid-sized businesses. In serving this segment, we compete based on an in-depth understanding of our customers’ financial needs, the ability to match market competitive solutions to those needs, and the highest standards of relationship and service excellence in the delivery of these services. Delivery of services is provided through our corporate and commercial units, our commercial real estateCRE unit, as well as our specialized industries and commercial financial services units. Within this segment we provide the following products and services: (1) lending solutions, such as commercial loans and lines of credit, commercial real estateCRE financing, construction loans, letters of credit, leasing, asset based lending, and, for our larger clients, loan syndications; (2) deposit and cash management solutions such as commercial checking and interest-bearing deposit products, cash vault and night depository services, liquidity solutions, payables and receivables solutions, and information services, andservices; (3) specialized financial services such as interest rate risk management, foreign exchange solutions, and commodity hedging.hedging; (4) fiduciary services such as administration of pension, profit-sharing and other employee benefit plans, fiduciary and corporate agency services, and institutional asset management; and (5) investable funds solutions such as savings, money market deposit
147



accounts, IRA accounts, certificates of deposit, fixed and variable annuities, full-service, discount and online investment brokerage; investment advisory services; trust and investment management accounts.
Community, Consumer, and Business: The Community, Consumer, and Business segment serves individuals, as well as small and mid-sized businesses.businesses, by providing lending and deposit solutions. In addition, the Corporation offered insurance and risk consulting services, until the sale of the business in June of 2020. In serving this segment, we compete based on providing a broad range of solutions to meet the needs of our customers in their entire financial lifecycle, convenient access to our services through multiple channels such as branches, phone based services, online and mobile banking, and a relationship based business model which assists our customers in navigating any changes and challenges in their financial circumstances. Delivery of services is provided through our various consumer banking and community banking and private client units. Within this segment we provide the following products and services: (1) lending solutions such as residential mortgages, home equity loans and lines of credit, personal and installment loans, real estate financing, business loans, and business lines of credit;credit, and (2) deposit and transactional solutions such as checking, credit, debit and pre-paid cards, online banking and bill pay, and money transfer services; (3) investable funds solutions such as savings, money market deposit accounts, IRA accounts, certificates of deposit, fixed and variable annuities, full-service, discount and on-line investment brokerage; investment advisory services; trust and investment management accounts; (4) insurance and benefits related productsservices.


and services; and (5) fiduciary services such as administration of pension, profit-sharing and other employee benefit plans, fiduciary and corporate agency services, and institutional asset management.
Risk Management and Shared Services: The Risk Management and Shared Services segment includes Corporate Risk Management, Credit Administration, Finance, Treasury, Operations and Technology, which are key shared functions. The segmentoperational functions and also includes Parent Company activity, intersegment eliminations and residual revenue and expenses, representing the difference between actual amounts incurred and the amounts allocated to operating segments, including interest rate risk residuals (FTP mismatches) and credit risk and provision residuals (long term(long-term credit charge mismatches). All First Staunton, Huntington branch, and Bank Mutual acquisition related costs, the asset gain on sale of ABRC, loss on the prepayment of FHLB advances, and the tax benefit from corporate restructuring are included within the Risk Management and Shared Services segment.
During 2020, the following restructurings occurred which resulted in the prior period segment results being revised for comparability:

The earning assets within thisCorporation reorganized their investment and fiduciary businesses from the Community, Consumer and Business segment includeto the Corporation’sCorporate and Commercial Specialty segment. As a result of the reorganization, the Corporation reassigned goodwill of approximately $4 million attributable to the Corporation's acquisition of Whitnell & Co. in 2017.
The Corporation reorganized their marketing business unit from the Risk Management and Shared Services segment to the Community, Consumer and Business segment.
The Corporation reorganized their retirement plan services business unit from the Community, Consumer, and Business segment to the Corporate and Commercial Specialty segment.
The Corporation reorganized their oil and gas business unit from the Corporate and Commercial Specialty segment to the Risk Management and Shared Services segment.
The Corporation reorganized their trust investment portfolio,support services team from the Risk Management and capital includes both allocatedShared Services segment to the Corporate and any remaining unallocated capital.Commercial Specialty segment. This transition occurred to better align the wealth support teams with the business units that were already a part of the Corporate and Commercial Specialty segment.

Information about the Corporation’s segments is presented below.below:
Corporate and Commercial Specialty
For the Years Ended December 31,
($ in Thousands)202020192018
Net interest income$395,135 $447,979 $458,240 
Net intersegment interest income (expense)10,400 (52,200)(33,519)
Segment net interest income405,535 395,779 424,721 
Noninterest income149,456 136,097 132,071 
Total revenue554,991 531,876 556,793 
Provision for credit losses59,780 49,341 42,234 
Noninterest expense209,507 233,655 233,202 
Income (loss) before income taxes285,705 248,879 281,356 
Income tax expense (benefit)53,193 47,480 54,732 
Net income$232,512 $201,399 $226,625 
Allocated goodwill$530,144 $530,144 $528,832 

148



Community, Consumer, and Business
Segment Income Statement Data 
Corporate and
Commercial
Specialty
Community,
Consumer, and
Business
Risk Management
and Shared Services
Consolidated
Total
For the Years Ended December 31,
For the Years Ended December 31,($ in Thousands)
2017 
($ in Thousands)($ in Thousands)202020192018
Net interest income$357,051
$361,361
$22,808
$741,220
Net interest income$295,297 $301,563 $322,020 
Net intersegment interest income (expense)Net intersegment interest income (expense)54,203 93,331 76,876 
Segment net interest incomeSegment net interest income349,500 394,894 398,896 
Noninterest income52,297
266,250
14,133
332,680
Noninterest income185,737 223,712 212,711 
Total revenue409,348
627,611
36,941
1,073,900
Total revenue535,237 618,606 611,607 
Credit provision (a)
42,298
20,400
(36,698)26,000
Provision for credit lossesProvision for credit losses21,862 18,594 18,500 
Noninterest expense156,890
490,908
61,335
709,133
Noninterest expense429,447 467,086 463,187 
Income before income taxes210,160
116,303
12,304
338,767
Income (loss) before income taxesIncome (loss) before income taxes83,928 132,925 129,920 
Income tax expense (benefit)71,655
40,706
(2,858)109,503
Income tax expense (benefit)17,625 27,914 27,283 
Net income$138,505
$75,597
$15,162
$229,264
Net income$66,303 $105,011 $102,637 
Return on average allocated capital (ROCET1) (b)
12.4%12.9%1.4%10.4%
2016 
Net interest income$328,603
$350,551
$28,119
$707,273
Noninterest income47,776
277,942
27,165
352,883
Total revenue376,379
628,493
55,284
1,060,156
Credit provision (a)
50,397
24,185
(4,582)70,000
Noninterest expense148,493
502,285
51,782
702,560
Income before income taxes177,489
102,023
8,084
287,596
Income tax expense (benefit)59,261
35,708
(7,647)87,322
Net income$118,228
$66,315
$15,731
$200,274
Return on average allocated capital (ROCET1) (b)
11.0%10.5%2.8%9.9%
2015 
Net interest income$310,072
$349,134
$17,072
$676,278
Noninterest income46,742
265,503
17,112
329,357
Total revenue356,814
614,637
34,184
1,005,635
Credit provision (a)
41,913
25,614
(30,027)37,500
Noninterest expense141,912
492,284
64,151
698,347
Income before income taxes172,989
96,739
60
269,788
Income tax expense59,200
33,859
(11,572)81,487
Net income$113,789
$62,880
$11,632
$188,301
Return on average allocated capital (ROCET1) (b)
11.6%9.8%2.1%9.9%
Allocated goodwillAllocated goodwill$579,156 $646,086 $640,191 


Risk Management and Shared Services
For the Years Ended December 31,
($ in Thousands)202020192018
Net interest income$72,525 $86,132 $99,320 
Net intersegment interest income (expense)(64,603)(41,130)(43,357)
Segment net interest income7,922 45,001 55,963 
Noninterest income(a)
178,862 21,015 10,785 
Total revenue186,784 66,017 66,748 
Provision for credit losses92,365 (51,935)(60,734)
Noninterest expense(b)
137,080 93,247 125,410 
Income (loss) before income taxes(42,661)24,705 2,073 
Income tax expense (benefit)(c)
(50,618)4,325 (2,228)
Net income$7,957 $20,379 $4,301 
Allocated goodwill$$$

Consolidated Total
For the Years Ended December 31,
($ in Thousands)202020192018
Net interest income$762,957 $835,674 $879,580 
Net intersegment interest income (expense)
Segment net interest income762,957 835,674 879,580 
Noninterest income(a)
514,056 380,824 355,568 
Total revenue1,277,012 1,216,498 1,235,148 
Provision for credit losses174,006 16,000 
Noninterest expense(b)
776,034 793,988 821,799 
Income (loss) before income taxes326,972 406,509 413,349 
Income tax expense (benefit)(c)
20,200 79,720 79,786 
Net income$306,771 $326,790 $333,562 
Allocated goodwill$1,109,300 $1,176,230 $1,169,023 
(a) For the year ended December 31, 2020, the Corporation recognized a $163 million asset gain related to the sale of ABRC. 2019 includes less than $1 million of Huntington related asset losses and 2018 includes approximately $2 million of Bank Mutual acquisition related asset losses net of asset gains.
(b) For the year ended December 31, 2020, 2019, 2018 and the Risk Management and Shared Services segment includes approximately $2 million, $7 million, and $29 million of acquisition related costs, respectively.
(c) The Corporation has recognized $63 million in tax benefits for the year ended December 31, 2020.



Note 23 Revenue from Contracts with Customers
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Segment Balance Sheet Data    
 
Corporate and
Commercial
Specialty
Community,
Consumer, and
Business
Risk Management
and Shared Services
Consolidated
Total
 ($ in Thousands)
Average Balances    
2017    
Average earning assets$10,820,998
$9,456,549
$6,722,337
$26,999,884
Average loans10,811,827
9,452,253
328,303
20,592,383
Average deposits6,938,913
11,711,407
3,273,282
21,923,602
Average allocated capital (CET1) (b)
$1,117,761
$586,417
$405,281
$2,109,459
2016    
Average earning assets$10,178,813
$9,309,028
$6,538,820
$26,026,661
Average loans10,169,300
9,307,723
173,644
19,650,667
Average deposits5,904,238
11,451,759
3,649,775
21,005,772
Average allocated capital (CET1) (b)
$1,070,598
$629,540
$240,253
$1,940,391
2015    
Average earning assets$9,383,971
$8,810,015
$6,377,101
$24,571,087
Average loans9,374,191
8,809,673
68,400
18,252,264
Average deposits5,856,530
10,898,602
3,147,955
19,903,087
Average allocated capital (CET1) (b)
$977,406
$640,181
$216,010
$1,833,597
Revenue from contracts with customers is recognized when obligations under the terms of a contract with the Corporation's customer are satisfied. Revenue is measured as the amount of consideration we expect to receive in exchange for transferring goods or providing services. We do not have any material significant payment terms as payment is received at or shortly after the satisfaction of the performance obligation.
The Corporation's disaggregated revenue by major source is presented below:
Corporate and Commercial Specialty
For the Years Ended December 31,
($ in Thousands)202020192018
Wealth management fees(a)
$83,570 $80,719 $79,685 
Service charges and deposit account fees16,903 13,342 15,424 
Card-based fees(b)
1,534 1,827 1,796 
Insurance commissions and fees208 364 349 
Other revenue3,462 1,647 997 
 Noninterest Income (in-scope of Topic 606)$105,678 $97,899 $98,251 
Noninterest Income (out-of-scope of Topic 606)43,778 38,198 33,820 
 Total Noninterest Income$149,456 $136,097 $132,071 

Community, Consumer, and Business
For the Years Ended December 31,
($ in Thousands)202020192018
Wealth management fees(a)
$1,387 $2,838 $2,655 
Service charges and deposit account fees39,371 49,744 50,582 
Card-based fees(b)
36,937 37,895 37,977 
Insurance commissions and fees45,027 88,727 89,123 
Other revenue19,053 9,462 9,887 
 Noninterest Income (in-scope of Topic 606)$141,775 $188,666 $190,225 
Noninterest Income (out-of-scope of Topic 606)43,962 35,046 22,486 
 Total Noninterest Income$185,737 $223,712 $212,711 

Risk Management and Share Services
For the Years Ended December 31,
($ in Thousands)202020192018
Wealth management fees(a)
$$(90)$222 
Service charges and deposit account fees33 49 69 
Card-based fees(b)
134 190 37 
Insurance commissions and fees10 13 39 
Other revenue(1,552)1,370 1,242 
 Noninterest Income (in-scope of Topic 606)$(1,375)$1,532 $1,609 
Noninterest Income (out-of-scope of Topic 606)(c)
180,237 19,483 9,176 
 Total Noninterest Income$178,862 $21,015 $10,785 

Consolidated Total
For the Years Ended December 31,
($ in Thousands)202020192018
Wealth management fees(a)
$84,957 $83,467 $82,562 
Service charges and deposit account fees56,307 63,135 66,075 
Card-based fees(b)
38,605 39,912 39,810 
Insurance commissions and fees45,245 89,104 89,511 
Other revenue20,963 12,629 12,126 
 Noninterest Income (in-scope of Topic 606)$246,077 $288,247 $290,084 
Noninterest Income (out-of-scope of Topic 606)(c)
267,979 92,577 65,484 
 Total Noninterest Income$514,056 $380,824 $355,568 
(a) Includes trust, asset management, brokerage, and annuity fees.
(b) Certain card-based fees are out-of-scope of Topic 606.
(c) The year ended December 31, 2020 includes a gain of $163 million from the sale of ABRC.
Below is a listing of performance obligations for the Corporation's main revenue streams:
150



(a)Revenue StreamThe consolidated credit provision is equal to the actual reported provision for credit losses.Noninterest income in-scope of Topic 606
(b)Service charges and deposit account feesService charges on deposit accounts consist of monthly service fees (i.e. business analyzed fees and consumer service charges) and other deposit account related fees. The Federal Reserve establishes capital adequacy requirementsCorporation's performance obligation for the Corporation. Average allocated capital represents average common equity Tier 1, as defined by the Federal Reserve. For segment reporting purposes, the ROCET1, a non-GAAP financial measure, reflects return on average allocated common equity Tier 1 (“CET1”). The ROCET1 for the Risk Management and Shared Services segmentmonthly service fees is generally satisfied, and the Consolidated Totalrelated revenue recognized, over the period in which the service is inclusiveprovided. Other deposit account related fees are largely transactional based, and therefore, the Corporation's performance obligation is satisfied, and related revenue recognized, at a point in time. Payment for service charges on deposit accounts is primarily received immediately or in the following month through a direct charge to the customers’ accounts.
Card-based fees(a)
Card-based fees are primarily comprised of debit and credit card income, ATM fees, and merchant services income. Debit and credit card income is primarily comprised of interchange fees earned whenever the Corporation's debit and credit cards are processed through card payment networks. ATM and merchant fees are largely transactional based, and therefore, the Corporation's performance obligation is satisfied, and related revenue recognized, at a point in time. Payment is typically received immediately or in the following month.
Trust and asset management fees(b)
Trust and asset management income is primarily comprised of fees earned from the management and administration of trusts and other customer assets. The Corporation's performance obligation is generally satisfied over time and the resulting fees are recognized monthly, based upon the month-end market value of the annualized effectassets under management and the applicable fee rate. Payment is generally received a few days after month end through a direct charge to the customers’ accounts. The Corporation's performance obligation for these transactional-based services is generally satisfied, and related revenue recognized, at a point in time (i.e., as incurred). Payment is received shortly after services are rendered.
Brokerage and advisory fees(b)
Brokerage and advisory fees primarily consists of investment advisory, brokerage, retirement services, and annuities. The Corporation's performance obligation for investment advisory services and retirement services is generally satisfied, and the related revenue recognized, over the period in which the services are provided. The performance obligation for annuities is satisfied upon sale of the preferred stock dividends.annuity, and therefore, the related revenue is primarily recognized at the time of sale. Payment for these services are typically received immediately or in advance of the service.

(a) Certain card-based fees are out-of-scope of Topic 606.

(b) Trust and asset management fees and brokerage and advisory fees are included in wealth management fees.
Note 22 Accumulated Other Comprehensive Income (Loss) Arrangements with Multiple Performance Obligations
The following table summarizesCorporation's contracts with customers may include multiple performance obligations. For such arrangements, we allocate revenue to each performance obligation based on its relative standalone selling price. We generally determine standalone selling prices based on the componentsexpected cost plus margin.
Note 24 Recent Developments
On January 5, 2021, Associated entered into an agreement to sell its wealth management subsidiary Whitnell to Rockefeller and form a strategic partnership with Rockefeller. At January 31, 2021, Whitnell had over $1.5 billion in assets under management, assets under advisement, and assets reported on and approximately 25 employees. The transaction is expected to close during March 2021.
On January 21, 2021, the Corporation announced that President and CEO Philip B. Flynn had informed the Board of accumulated other comprehensive income (loss)Directors of his plans to retire at December 31, 2017, 2016,the end of 2021. The Board has commenced a search for a permanent successor under the oversight of the Succession Planning Committee of the Board and 2015, changes duringwith the years then ended,assistance of Diversified Search Group. Mr. Flynn will continue as President and reclassifications outCEO until a successor is in place, at which time he will step down from both roles and from the Board of accumulated other comprehensive income (loss) duringDirectors. Mr. Flynn will continue to be available to the years ended December 31, 2017, 2016,new CEO in an advisory capacity and 2015, respectively.as an ambassador for the Bank.
 
Investments
Securities
Available
For Sale
Defined Benefit
Pension and
Postretirement
Obligations
Accumulated
Other
Comprehensive
Income (Loss)
 ($ in Thousands)
Balance, December 31, 2014$18,512
$(23,362)$(4,850)
Other comprehensive income (loss) before reclassifications(20,439)(17,892)(38,331)
Amounts reclassified from accumulated other comprehensive income (loss)   
Investment securities gain (loss), net

(8,133)
(8,133)
Personnel expense
2,306
2,306
Interest income (amortization of net unrealized losses (gains) on available for sale securities transferred to held to maturity securities)(555)
(555)
Income tax (expense) benefit11,074
5,873
16,947
Net other comprehensive income (loss) during period(18,053)(9,713)(27,766)
Balance, December 31, 2015$459
$(33,075)$(32,616)
Other comprehensive income (loss) before reclassifications

(17,900)(6,141)(24,041)
Amounts reclassified from accumulated other comprehensive income (loss)   
Investment securities gain (loss), net(9,316)
(9,316)
Personnel expense
3,801
3,801
Interest income (amortization of net unrealized losses (gains) on available for sale securities transferred to held to maturity securities)

(5,887)
(5,887)
Income tax (expense) benefit

12,565
815
13,380
Net other comprehensive income (loss) during period

(20,538)(1,525)(22,063)
Balance, December 31, 2016$(20,079)$(34,600)$(54,679)
Other comprehensive income (loss) before reclassifications

(27,040)14,273
(12,767)
Amounts reclassified from accumulated other comprehensive income (loss)

   
Personnel expense
2,134
2,134
Interest income (amortization of net unrealized losses (gains) on available for sale securities transferred to held to maturity securities)

(2,665)
(2,665)
Income tax (expense) benefit

11,331
(6,112)5,219
Net other comprehensive income (loss) during period

(18,374)10,295
(8,079)
Balance, December 31, 2017$(38,453)$(24,305)$(62,758)

Note 23 Recent DevelopmentsIn the first quarter of 2021, the Corporation resumed its share repurchase program which had been suspended in March 2020 due to the economic fallout of the COVID-19 pandemic.
On February 1, 2018, the Corporation acquired Bank Mutual Corporation ("Bank Mutual") pursuant to an Agreement and Plan of Merger, dated as of July 20, 2017 (the "Merger Agreement"), under which Bank Mutual merged with and into the Corporation. Under the terms of the Merger Agreement, Bank Mutual’s shareholders received 0.422 shares of Corporation common stock for each share of Bank Mutual’s common stock. The Corporation expects to issue approximately 19.6 million shares for a total deal value of approximately $485 million based on the closing sale price of a share of Associated common stock on January 31, 2018. We expect to merge Bank Mutual's banking subsidiary into Associated Bank in late June or July 2018.
On February 6, 2018,2, 2021, the Corporation's Board of Directors declared a regular quarterly cash dividend of $0.15$0.18 per common share, payable on March 15, 20182021 to shareholders of record at the close of business on March 1, 2018. This is an increase of $0.01 from the previous quarterly dividend of $0.14 per common share.2021. The Board of Directors also declared a regular quarterly cash dividend of $0.3828125 per depositary share on the Corporation'sAssociated's 6.125% Series C Perpetual Preferred Stock, payable on March 15, 20182021 to shareholders of record at the close of business on March 1, 2018.2021. The Board of Directors also declared a regular quarterly cash dividend of $0.3359375 per depositary share on the Corporation'sAssociated's 5.375% Series D Perpetual Preferred Stock, payable on March 15, 20182021 to shareholders of record at the close of business on March 1, 2018.


Report of Independent Registered Public Accounting Firm
To the Stockholders and2021. The Board of Directors
Associated Banc-Corp: also declared a regular quarterly cash dividend of $0.3671875 per depositary share on Associated's 5.875% Series E Perpetual Preferred Stock, payable on March 15, 2021 to shareholders of record at the close of business on March 1, 2021. The Board of Directors also declared a regular quarterly cash dividend of $0.3515625 per depositary share on Associated's 5.625% Series F Perpetual Preferred Stock, payable on March 15, 2021 to shareholders of record at the close of business on March 1, 2021.
Opinion on the ConsolidatedFinancial Statements
We have audited the accompanying consolidated balance sheets of Associated Banc-Corp and subsidiaries (the “Company”) as of December 31, 2017 and 2016, the related consolidated statements of income, comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three‑year period ended December 31, 2017, and the related notes (collectively, the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017 and 2016, and the results of its operations and its cash flows for each of the years in the three‑year period ended December 31, 2017, in conformity with U.S. generally accepted accounting principles.
151


We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of December 31, 2017, based on criteria established in
asb-20201231_g2.jpg
152

Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated February 6, 2018 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
Basis for Opinion
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.asb-20201231_g3.jpg
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ KPMG LLP


We have served as the Company’s auditor since 1983.
Chicago, Illinois
February 6, 2018

153




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154



asb-20201231_g5.jpg



155



asb-20201231_g6.jpg
156




ITEM 9.CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSUREChanges in and Disagreements with Accountants on Accounting and Financial Disclosure
None.

ITEM 9A.CONTROLS AND PROCEDURESControls and Procedures
The Corporation maintains disclosure controls and procedures as required under Rule 13a-15(e) and Rule 15d-15(e) promulgated under the Securities Exchange Act of 1934, as amended, (the “Exchange Act”), that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the Corporation’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
As of December 31, 2017,2020, the Corporation’s management carried out an evaluation, under the supervision and with the participation of the Corporation’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of its disclosure controls and procedures. Based on the foregoing, its Chief Executive Officer and Chief Financial Officer concluded that the Corporation’s disclosure controls and procedures were effective as of December 31, 2017.2020. No changes were made to the Corporation’s internal control over financial reporting (as defined Rule 13a-15(f) and Rule 15d-15(f) promulgated under the Exchange Act) during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Corporation’s internal control over financial reporting.
Management’s Annual Report on Internal Control Over Financial Reporting
Management of Associated Banc-Corp is responsible for establishing and maintaining adequate internal control over financial reporting. The Corporation’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Corporation’s financial statements for external purposes in accordance with generally accepted accounting principles.GAAP. Internal control over financial reporting is defined in Rules 13a-15(f) and 15d-15(f) promulgated under the Exchange Act.
As of December 31, 2017,2020, management assessed the effectiveness of the Corporation’s internal control over financial reporting based on criteria for effective internal control over financial reporting established in Internal Control — Integrated Framework (2013), issued by the Committee of Sponsoring Organization of the Treadway Commission (COSO). Based on this assessment, management has determined that the Corporation’s internal control over financial reporting as of December 31, 2017,2020, was effective.
KPMG LLP, the independent registered public accounting firm that audited the consolidated financial statements of the Corporation included in this Annual Report on Form 10-K, has issued an attestation report on the effectiveness of the Corporation’s internal control over financial reporting as of December 31, 2017.2020. The report, which expresses an unqualified opinion on the effectiveness of the Corporation’s internal control over financial reporting as of December 31, 2017,2020, is included below under the heading Report of Independent Registered Public Accounting Firm.
157



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158




asb-20201231_g8.jpg
Report of Independent Registered Public Accounting Firm
159
To the Stockholders and Board of Directors

Associated Banc-Corp:
Opinion on Internal Control Over Financial Reporting
We have audited Associated Banc-Corp and subsidiaries’ (the “Company”) internal control over financial reporting as of December 31, 2017, based on criteria established in
Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated balance sheets of the Company as of December 31, 2017 and 2016, the related consolidated statements of income, comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2017, and the related notes (collectively, the “consolidated financial statements”), and our report dated February 6, 2018 expressed an unqualified opinion on those consolidated financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

Chicago, Illinois
February 6, 2018



ITEM 9B.OTHER INFORMATIONOther Information
None.
PART III

ITEM 10.DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCEDirectors, Executive Officers and Corporate Governance
The information in the Corporation’s definitive Proxy Statement, prepared for the 20182021 Annual Meeting of Shareholders, which contains information concerning this item under the captions Election of Directors and Information About the Board of Directors; and information concerning Section 16(a) compliance under the caption Delinquent Section 16(a) Beneficial Ownership Reporting ComplianceReports is incorporated herein by reference. Information relating to the Corporation’s executive officers is set forth in Part I of this report.
Our Code of Business Conduct and Ethics, Corporate Governance Guidelines, committee charters for standing committees of the Board and other governance documents are all available on our website, www.associatedbank.com, "Investor Relations," "Governance Documents." We will disclose on our website amendments to or waivers from our Code of Ethics in accordance with all applicable laws and regulations. Information contained on any of our websites is not deemed to be a part of this Annual Report.

ITEM 11.EXECUTIVE COMPENSATIONExecutive Compensation
The information in the Corporation’s definitive Proxy Statement, prepared for the 20182021 Annual Meeting of Shareholders, which contains information concerning this item, under the captions Executive Compensation — Compensation Discussion and Analysis, Director Compensation, Compensation and Benefits Committee Interlocks and Insider Participation, and Compensation and Benefits Committee Report is incorporated herein by reference.

ITEM 12.SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERSSecurity Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
The following table sets forth information as of December 31, 2020 about shares of Common Stock outstanding and available for issuance under Associated’s existing equity compensation plans.
Equity Compensation Plan Information
December 31, 2020(a)
Number of Securities to be Issued Upon Exercise of Outstanding Options, Warrants, and Rights
(b)
Weighted-Average Exercise Price of Outstanding Options, Warrants, and Rights
(c)
Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (excluding securities reflected in column (a))
Plan Category
Equity compensation plan approved by security holders6,473,397 $19.77 14,426,779 
Equity compensation plans not approved by security holders— — — 
Total6,473,397 $19.77 14,426,779 


ITEM 13.Certain Relationships and Related Transactions, and Director Independence
The information in the Corporation’s definitive Proxy Statement, prepared for the 2018 Annual Meeting of Shareholders, which contains information concerning this item, under the captions Stock Ownership and Equity Compensation Plan Information, is incorporated herein by reference.
ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
The information in the Corporation’s definitive Proxy Statement, prepared for the 20182021 Annual Meeting of Shareholders, which contains information concerning this item under the captions Related Party Transactions, and Information about the Board of Directors, is incorporated herein by reference.

ITEM 14.PRINCIPAL ACCOUNTING FEES AND SERVICESPrincipal Accounting Fees and Services
The information in the Corporation’s definitive Proxy Statement, prepared for the 20182021 Annual Meeting of Shareholders, which contains information concerning this item under the caption Fees Paid to Independent Registered Public Accounting Firm, is incorporated herein by reference.

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PART IV

ITEM 15.EXHIBITS AND FINANCIAL STATEMENT SCHEDULESExhibits and Financial Statement Schedules
(a)    1 and 2 Financial Statements and Financial Statement Schedules
The following financial statements and financial statement schedules are included under a separate caption Financial Statements and Supplementary Data in Part II, Item 8 hereof and are incorporated herein by reference.
Consolidated Balance Sheets — December 31, 20172020 and 20162019
Consolidated Statements of Income — For the Years Ended December 31, 2017, 2016,2020, 2019, and 20152018
Consolidated Statements of Comprehensive Income — For the Years Ended December 31, 2017, 2016,2020, 2019, and 20152018
Consolidated Statements of Changes in Stockholders’ Equity — For the Years Ended December 31, 2017, 2016,2020, 2019, and 20152018
Consolidated Statements of Cash Flows — For the Years Ended December 31, 2017, 2016,2020, 2019, and 20152018
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm
(a)    3 Exhibits Required by Item 601 of Regulation S-K
Exhibit
Number
Description
Exhibit
Number
(2)
Description
(2)Membership Interest Purchase Agreement, and Plan of Merger dated as of July 20, 2017,May 4, 2020, by and between Associated Banc-CorpBank, N.A. and Bank MutualUSI Insurance Services LLC
(3)(a)Amended and Restated Articles of Incorporation
(3)(b)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp with respect to its 8.00% Perpetual Preferred Stock, Series B, dated September 12, 2011
(3)(c)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp with respect to its 6.125% Non-Cumulative Perpetual Preferred Stock, Series C, dated June 4, 2015
(3)(d)(c)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp regarding the rights and preferences of preferred stock, effective April 25, 2012
(3)(e)(d)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp with respect to its 6.125% Non-Cumulative Perpetual Preferred Stock, Series C, dated June 4, 2015
(3)(f)Articles of Correction filed with the Wisconsin Department of Financial Institutions on June 14, 2016
(3)(g)(e)Certificate Related to Series A Preferred Stock dated August 15, 2016
(3)(h)(f)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp with respect to its 5.375% Non-Cumulative Perpetual Preferred Stock, Series D, dated September 12, 2016
(3)(i)(g)Amended and Restated Bylaws
(3)(j)Amended and Restated Bylaws of Associated Banc-Corp
(3)(h)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp with respect to its 5.875% Non-Cumulative Perpetual Preferred Stock, Series E, dated September 21, 2018
(3)(i)Certificate relating to the Series B Preferred Stock dated October 23, 2018
(3)(j)Text of Amendments to the Amended and Restated Bylaws of Associated Banc-Corp
(3)(l)Amended and Restated Bylaws of Associated Banc-Corp, as amended through February 2, 2021 (complete version)
(3)(m)Articles of Amendment to the Amended and Restated Articles of Incorporation of Associated Banc-Corp with respect to its 5.625% Non-Cumulative Perpetual Preferred Stock, Series F, dated June 10, 2020
(4)(a)Instruments Defining the Rights of Security Holders, Including Indentures
161



Exhibit
Number
Description
The Parent Company, by signing this report, agrees to furnish the SEC, upon its request, a copy of any instrument that defines the rights of holders of long-term debt of the Corporation and its consolidated and unconsolidated subsidiaries for which consolidated or unconsolidated financial statements are required to be filed and that authorizes a total amount of securities not in excess of 10% of the total assets of the Corporation on a consolidated basis


Exhibit
Number
(4)(b)
Description
(4)(b)Indenture, dated as of March 14, 2011, between Associated Banc-Corp and The Bank of New York Mellon Trust Company, N.A.
(4)(c)Global Note dated as of March 28, 2011 representing $300,000,000 5.125% Senior Notes due 2016
(4)(d)Global Note dated as of September 13, 2011 representing $130,000,000 5.125% Senior Notes due 2016
(4)(e)Deposit Agreement, dated September 14, 2011, among Associated Banc-Corp, Wells Fargo Bank, N.A. and the holders from time to time of the Depositary Receipts described therein, and Form of Depositary Receipt
(4)(f)Warrant Agreement for 3,983,308 Warrants, dated as of November 30, 2011, between Associated Banc-Corp and Wells Fargo Bank, N.A.
(4)(g)Specimen Warrant for 3,983,308 Warrants
(4)(h)Subordinated Indenture, dated as of November 13, 2014, between Associated Banc-Corp and The Bank of New York Mellon Trust Company, N.A., as trustee
(4)(i)(f)Global Note dated as of November 13, 2014 representing $250,000,000 2.750% Senior Notes due 2019
(4)(j)Global Note dated as of November 13, 2014 representing $250,000,000 4.250% Subordinated Note due 2025
(4)(k)(g)Deposit Agreement, dated June 8, 2015, among Associated Banc-Corp, Wells Fargo Bank, N.A. and the holders from time to time of the Depositary Receipts described therein, and form of Depositary Receipt
(4)(l)(h)Deposit Agreement, dated September 15, 2016, among Associated Banc-Corp, Wells Fargo Bank, N.A., and the holders from time to time of the Depositary Receipts described therein, and form of Depositary Receipt
(4)(i)Deposit Agreement, dated September 26, 2018, among Associated Banc-Corp, Equiniti Trust Company and the holders from time to time of the Depositary Receipts described therein, and form of Depositary Receipt

(4)(j)Description of Associated Banc-Corp’s Securities
(4)(k)Deposit Agreement, dated June 15, 2020, among Associated Banc-Corp, Equiniti Trust Company and the holders from time to time of the Depositary Receipts, and form of Depositary Receipts
*(10)(a)Associated Banc-Corp 1987 Long-Term Incentive Stock Plan, Amended and Restated Effective January 1, 2008
*(10)(b)Associated Banc-Corp 1999 Long-Term Incentive Stock Plan, Amended and Restated Effective January 1, 2008
*(10)(c)Associated Banc-Corp 2003 Long-Term Incentive Stock Plan, Amended and Restated Effective January 1, 2008



Exhibit
Number
*(10)(d)
DescriptionSeparation and General Release Letter between Associated Banc-Corp and Christopher Piotrowski, dated January 22, 2020
*(10)(d)(e)Associated Banc-Corp 2020 Incentive Compensation Plan
*(10)(f)Retirement Agreement, dated as of January 19, 2021, by and between Associated Banc-Corp and Philip B. Flynn

162



Exhibit
Number
Description
*(10)(g)Associated Banc-Corp Deferred Compensation Plan
*(10)(e)(h)Associated Banc-Corp Directors’ Deferred Compensation Plan, Restated Effective January 1, 2008December 4, 2018
*(10)(f)(i)Associated Banc-Corp Deferred Compensation Plan, Restated Effective November 16, 2015
*(10)(g)(j)Amendment to Associated Banc-Corp 2003 Long-Term Incentive Stock Plan effective November 15, 2009
*(10)(h)(k)Associated Banc-Corp 2010 Incentive Compensation Plan
*(10)(i)(l)Associated Banc-Corp 2013 Incentive Compensation Plan
*(10)(j)(m)Associated Banc-Corp 2017 Incentive Compensation Plan
*(10)(k)(n)Form of Non-Qualified Stock Option Agreement
*(10)(l)(o)Associated Banc-Corp Change of Control Plan, Restated Effective September 28, 2011
*(10)(m)(p)Associated Banc-Corp Supplemental Executive Retirement Plan for Philip B. Flynn
*(10)(n)(q)Form of Performance-Based Restricted Stock Unit Agreement
*(10)(o)(r)Supplemental Executive Retirement Plan, Restated Effective January 22, 2013
*(10)(p)(s)Supplemental Executive Retirement Plan, Restated Effective November 16, 2015
*(10)(q)(t)Form of 2013 Incentive Compensation Plan Restricted Unit Agreement
*(10)(r)(u)Form of Amendment to 2013 Incentive Compensation Plan Restricted Unit Agreement
*(10)(s)(v)James K. Simons Separation Agreement and General Release dated August 4, 2017
*(10)(t)Form of Change of Control Agreement, by and among Associated Banc-Corp and the executive officers of Associated Banc-Corp.

(11)*(10)(w)Statement Re ComputationForm of Per Share EarningsAssociated Banc-Corp 2017 Incentive Compensation Plan Restricted Stock AgreementSee Note 20 in Part II Item 8
(21)(18)Preferability Letter from KPMG regarding a change in accounting method dated October 31, 2019
(21)Subsidiaries of Associated Banc-Corp
(23)Consent of Independent Registered Public Accounting Firm
(24)Powers of Attorney
(31.1)Certification Under Section 302 of Sarbanes-Oxley by Philip B. Flynn, Chief Executive Officer
(31.2)Certification Under Section 302 of Sarbanes-Oxley by Christopher J. Del Moral-Niles, Chief Financial Officer
(32)Certification by the Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of Sarbanes-Oxley.
(101)Interactive data files pursuant to Rule 405 of Regulation S-T: (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Income, (iii) Consolidated Statements of Comprehensive Income, (iv) Consolidated Statements of Changes in Stockholders’ Equity, (v) Consolidated Statements of Cash Flows, and (vi) Notes to Consolidated Financial Statements.Filed herewith
(104)Cover page interactive data file (formatted as inline XBRL and contained in Exhibit 101)Filed herewith

*Management contracts and arrangements.
Schedules and exhibits other than those listed are omitted for the reasons that they are not required, are not applicable or that equivalent information has been included inon the financial statements and notes thereto or elsewhere within.

163




ITEM 16.FORMForm 10-K SUMMARYSummary
Not applicable.
SIGNATURESSignatures
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
ASSOCIATED BANC-CORP
ASSOCIATED BANC-CORP
Date: February 6, 20189, 2021By:/s/    Philip B. Flynn            
Philip B. Flynn
President and Chief Executive Officer
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
SignatureTitleDate
SignatureTitleDate
/s/    Philip B. Flynn
President and Chief Executive Officer

(Principal Executive Officer)
February 6, 20189, 2021
Philip B. Flynn
/s/    Christopher J. Del Moral-Niles
Chief Financial Officer

(Principal Financial Officer)
February 6, 20189, 2021
Christopher J. Del Moral-Niles
/s/    Tammy C. StadlerPrincipal Accounting OfficerFebruary 6, 20189, 2021
Tammy C. Stadler
Directors: John F. Bergstrom, Michael T. Crowley Jr., Philip B. Flynn, R. Jay Gerken, Judith P. Greffin, Michael J. Haddad, William R. Hutchinson, Robert A. Jeffe, Eileen A. Kamerick, Gale E. Klappa, Richard T. Lommen, Cory L. Nettles, Karen T. van Lith and John (Jay) B. Williams
By:/s/    Randall J. Erickson
Randall J. Erickson
As Attorney-In-Fact*

*Pursuant to authority granted by powers of attorney, copies of which are filed herewith.

137
164