UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
Annual report pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934
For the fiscal year ended Commission file
December 31, 20132014 number 1-5805
JPMorgan Chase & Co.
(Exact name of registrant as specified in its charter)
Delaware 13-2624428
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. employer
identification no.)
   
270 Park Avenue, New York, New York 10017
(Address of principal executive offices) (Zip code)
   
Registrant’s telephone number, including area code: (212) 270-6000
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Name of each exchange on which registered
Common stock The New York Stock Exchange
  The London Stock Exchange
  The Tokyo Stock Exchange
Warrants, each to purchase one share of Common Stock The New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 5.50% Non-Cumulative Preferred Stock, Series O The New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 5.45% Non-Cumulative Preferred Stock, Series PThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 6.70% Non-Cumulative Preferred Stock, Series TThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 6.30% Non-Cumulative Preferred Stock, Series W The New York Stock Exchange
Guarantee of 6.70% Capital Securities, Series CC, of JPMorgan Chase Capital XXIX The New York Stock Exchange
Alerian MLP Index ETNs due May 24, 2024 NYSE Arca, Inc.
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. ý Yes o No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. o Yes ý No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. ý Yes o No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). ý Yes o No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. oý
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
xý Large accelerated filer
o Accelerated filer 
o Non-accelerated filer
(Do not check if a smaller reporting company)
o Smaller reporting company
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). o Yes ý No
The aggregate market value of JPMorgan Chase & Co. common stock held by non-affiliates as of June 30, 20132014: $197,931,024,385$215,577,956,743
Number of shares of common stock outstanding as of January 31, 20142015: 3,786,825,3463,728,312,555
Documents incorporated by reference: Portions of the registrant’s Proxy Statement for the annual meeting of stockholders to be held on May 20, 201419, 2015, are incorporated by reference in this Form 10-K in response to Items 10, 11, 12, 13 and 14 of Part III.






Form 10-K Index
 Page
1
 1
 1
 1
 1–91
 346-350314–318
 62, 339, 346307, 314
 351319
 117–138, 258–283, 352–357110–127, 238–257,
320–325
 139–141, 284–287, 358–359128–130, 258–261,
326–327
 305, 360276, 328
 361329
9–188–17
1817
18-1917-18
1918
1918
   
  

20–2118–19
2119
2119
2119
2120
2120
2220
2221
   
  
2322
2423

2423
2423
2423
   
  
25–24–27












Part I


ITEM 1: BUSINESS
Overview
JPMorgan Chase & Co., (“(“JPMorgan ChaseChase” or the “Firm”), a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm and one of the largest banking institutions in the United States of America (“U.S.” or “United States”), with operations worldwide; the Firm had $2.42.6 trillion in assets and $211.2232.1 billion in stockholders’ equity as of December 31, 20132014. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management and private equity.management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S. and many of the world’s most prominent corporate, institutional and government clients.
JPMorgan Chase’sChase’s principal bank subsidiaries are JPMorgan Chase Bank, National Association (“JPMorgan Chase Bank, N.A.”), a national bankbanking association with U.S. branches in 23 states, and Chase Bank USA, National Association (“Chase Bank USA, N.A.”), a national bankbanking association that is the Firm’s credit card–issuing bank. JPMorgan Chase’sChase’s principal nonbank subsidiary is J.P. Morgan Securities LLC (“JPMorgan Securities”), the Firm’s U.S. investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. One of the Firm’s principal operating subsidiaries in the United Kingdom (“U.K.”) is J.P. Morgan Securities plc, (formerly J.P. Morgan Securities Ltd.), a wholly owned subsidiary of JPMorgan Chase Bank, N.A.
The Firm’s website is www.jpmorganchase.com. JPMorgan Chase makes available free of charge, through its website, annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any amendments to those reports filed or furnished pursuant to Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934, as soon as reasonably practicable after it electronically files such material with, or furnishes such material to, the U.S. Securities and Exchange Commission (the “SEC”). The Firm has adopted, and posted on its website, a Code of Ethics for its Chairman and Chief Executive Officer, Chief Financial Officer, Chief Accounting Officer and other finance professionals of the Firm.
Business segments
JPMorgan Chase’s activities are organized, for management reporting purposes, into four major reportable business segments, as well as a Corporate/Private EquityCorporate segment. The Firm’s consumer business is the Consumer & Community Banking segment. The Corporate & Investment Bank, Commercial Banking, and Asset Management segments comprise the Firm’s wholesale businesses.
 
A description of the Firm’s business segments and the products and services they provide to their respective client bases is provided in the “Business segment results” section of Management’s discussion and analysis of financial condition and results of operations (“MD&A”), beginning on page 64 and in Note 33 on pages 334–337.33.
Competition
JPMorgan Chase and its subsidiaries and affiliates operate in a highly competitive environment. Competitors include other banks, brokerage firms, investment banking companies, merchant banks, hedge funds, commodity trading companies, private equity firms, insurance companies, mutual fund companies, investment managers, credit card companies, mortgage banking companies, trust companies, securities processing companies, automobile financing companies, leasing companies, e-commerce and other Internet-based companies, and a variety of other financial services and advisory companies. JPMorgan Chase’sChase’s businesses generally compete on the basis of the quality and range of their products and services, transaction execution, innovation and price. Competition also varies based on the types of clients, customers, industries and geographies served. With respect to some of its geographies and products, JPMorgan Chase competes globally; with respect to others, the Firm competes on a national or regional basis. The Firm’s ability to compete also depends on its ability to attract and retain professional and other personnel, and on its reputation.
The financial services industry has experienced consolidation and convergence in recent years, as financial institutions involved in a broad range of financial products and services have merged and, in some cases, failed. This consolidation is expected to continue. Consolidation could result in competitors of JPMorgan Chase gaining greater capital and other resources, such as a broader range of products and services and geographic diversity. It is likely that competition will become even more intense as the Firm’s businesses continue to compete with other financial institutions that may have a stronger local presence in certain geographies or that operate under different rules and regulatory regimes than the Firm.
Supervision and regulation
The Firm is subject to regulation under state and federal laws in the United States,U.S., as well as the applicable laws of each of the various jurisdictions outside the United StatesU.S. in which the Firm does business.
Regulatory reform: On July 21, 2010, President Obama signed into lawAs a result of rule-making following the Dodd-Frankenactment of the Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), which is intended to make significant structural reforms to the financial services industry. The Dodd-Frank Act instructs U.S. federal banking and other regulatory agencies to conduct approximately 285 rule-makingsreforms enacted and 130 studiesproposed in the U.S. and reports. These regulatory agencies include the Commodity Futures Trading Commission (the “CFTC”); the Securities and Exchange Commission (the “SEC”); the Board of Governors of the Federal Reserve System (the “Federal


1

Part I

Reserve”); the Office of the Comptroller of the Currency (the “OCC”); the Federal Deposit Insurance Corporation (the “FDIC”); the Bureau of Consumer Financial Protection (the “CFPB”); and the Financial Stability Oversight Council (the “FSOC”). As a result of the Dodd-Frank Act rule-making and other regulatory reforms,abroad, the Firm is currently experiencing a period of unprecedented change in regulation and such changes could have a significant impact on how the Firm conducts business. The Firm continues to work diligently in assessing and understanding the implications of the regulatory changes it is facing, and is devoting substantial resources to implementing all the new regulations, while, at the same time, best meeting the needs and expectations of its clients.


1

Part I

customers, clients and shareholders. The combined effect of numerous rule-makings by multiple governmental agencies and regulators, and the potential conflicts or inconsistencies among such rules, present challenges and risks to the Firm’s business and operations. Given the current status of the regulatory developments, the Firm cannot currently quantify the possible effects on its business and operations of all of the significant changes that are currently underway. For more information, see “Risk Factors”Risk Factors on pages 9–18. Certain8–17.
Financial holding company:
Consolidated supervision by the Federal Reserve. As a bank holding company (“BHC”) and a financial holding company, JPMorgan Chase is subject to comprehensive consolidated supervision, regulation and examination by the Board of these changes include the following:
Ÿ
Comprehensive Capital Analysis and Review (“CCAR”) and stress testing. In December 2011, the Federal Reserve issued final rules regarding the submission of capital plans by bank holding companies with total assets of $50 billion or more. Pursuant to these rules, the Federal Reserve requires the Firm to submit a capital plan on an annual basis. In October 2012, the Federal Reserve and the OCC issued rules requiring the Firm and certain of its bank subsidiaries to perform stress tests under one stress scenario created by the Firm as well as three scenarios (baseline, adverse and severely adverse) mandated by the Federal Reserve. The Firm will be unable to make any capital distributions unless approved by the Federal Reserve if the Federal Reserve objects to the Firm’s capital plan. For more information, see “CCAR and stress testing” on pages 5–6.
Ÿ
Resolution plan. In September 2011, the FDIC and the Federal Reserve issued, pursuant to the Dodd-Frank Act, a final rule that requires bank holding companies with assets of $50 billion or more and companies designated as systemically important by the FSOC to submit periodically to the Federal Reserve and the FDIC a plan for resolution under the Bankruptcy Code in the event of material distress or failure (a “resolution plan”). In January 2012, the FDIC also issued a final rule that requires insured depository institutions with assets of $50 billion or more to submit periodically to the FDIC a plan for resolution under the Federal Deposit Insurance Act (the “FDIA”) in the event of failure. The Firm’s initial resolution plan submissions were filed by July 1, 2012; annual updates to these resolution plan submissions are due by July 1 each year (although the 2013 plans were permitted to be filed in October 2013).
Ÿ
Derivatives. Under the Dodd-Frank Act, the Firm is subject to comprehensive regulation of its derivatives business (including capital and margin requirements,
central clearing of standardized over-the-counter derivatives and the requirement that they be traded on regulated trading platforms) and heightened supervision. Further, someGovernors of the rules for derivatives apply extraterritorially to U.S. firms doing business with clients outsideFederal Reserve System (the “Federal Reserve”). The Federal Reserve acts as an “umbrella regulator” and certain of JPMorgan Chase’s subsidiaries are regulated directly by additional authorities based on the United States. In addition, commencing July 2015, certain derivatives transactions now executed byparticular activities of those subsidiaries. For example, JPMorgan Chase’s national bank subsidiaries, such as JPMorgan Chase Bank, N.A., will be required to be executed through subsidiaries or affiliates of JPMorganand Chase Bank USA, N.A. The effect, are subject to supervision and regulation by the Office of these rules issued underthe Comptroller of the Currency (“OCC”) and, with respect to certain matters, by the Federal Reserve and the Federal Deposit Insurance Corporation (the “FDIC”). Non-bank subsidiaries, such as the Firm’s U.S. broker-dealers, are subject to supervision and regulation by the Securities and Exchange Commission (“SEC”), and with respect to certain futures-related and swaps-related activities, by the Commodity Futures Trading Commission (“CFTC”). See Securities and broker-dealer regulation, Investment management regulation and Derivatives regulation below.
As a result of the Dodd-Frank Act, JPMorgan Chase is, or will necessitate banking entities, such asbecome, subject to (among other things) significantly revised and expanded regulation and supervision, additional limitations on the Firm, to significantly restructure their derivativesway it conducts its businesses, including by changingand heightened capital and liquidity requirements. In addition, the legal entities through which their derivatives activities are conducted. In the European Union (the “EU”Consumer Financial Protection Bureau (“CFPB”), which was created by the implementationDodd-Frank Act, has rulemaking, enforcement and examination authority over JPMorgan Chase and its subsidiaries with respect to federal consumer protection laws.
Scope of permissible business activities. The Bank Holding Company Act generally restricts BHCs from engaging in business activities other than the European Market Infrastructure Regulation (“EMIR”)business of banking and certain closely related activities. Financial holding companies generally can engage in a broader range of financial activities than are otherwise permissible for BHCs, as long as they continue to meet the revision of the Markets in Financial Instruments Directive (“MiFID II”) will result in comparable, but not identical, changes to the European regulatory regimeeligibility requirements for derivatives. The combined effect of the U.S. and EUfinancial holding companies (including requirements and the conflicts between them, present challenges and risks to the structure and operating model of the Firm’s derivatives businesses.
Ÿ
Volcker Rule. The Firm will also be affected by the requirements of Section 619 of the Dodd-Frank Act, and specifically the provisions prohibiting proprietary trading and restricting the activities involving private equity and hedge funds (the “Volcker Rule”). On December 10, 2013, regulators adopted final regulations to implement the Volcker Rule. Under the final rules, “proprietary trading” is defined as the trading of securities, derivatives, or futures (or options on any of the foregoing) as principal, where such trading is principally for the purpose of short-term resale, benefiting from actual or expected short-term price movements and realizing short-term arbitrage profits or hedges of such positions. In order to distinguish permissible from impermissible principal risk taking, the final rules require the establishment of a complex compliance regime that includes the measurement and monitoring of seven metrics. The final rules specifically allow market-making-related activity, certain government-issued securities trading and certain risk management activities. The Firm has ceased all prohibited proprietary trading activities. The Firm must conform its remaining activities and investments to the Volcker Rule by July 21, 2015.
Ÿ
Money Market Fund Reform. In November 2012, the FSOC and the Financial Stability Board (the “FSB”) issued separate proposals regarding money market fund reform. Pursuant to Section 120 of the Dodd-Frank Act, the FSOC published proposed recommendations that the SEC proceed with structural reforms of money market funds, including, among other possibilities, requiring that money market funds adopt a floating net asset value, mandating a capital buffer and requiring a hold-back on redemptions for


2


certain shareholders. On June 5, 2013, the SEC approved the publication of proposed structural reforms of money market funds. The proposal considered two reform alternatives that could be adopted either alone or in combination: (i) requiring prime and tax-exempt institutional money market funds to “float” their net asset values or (ii) requiring all non-governmental money market funds to impose liquidity fees of up to 2% and to have the option to temporarily suspend redemptions (or “gate” the money market fund) upon the occurrence of specified events indicating that the fund may be under stress. It is currently anticipated that the SEC will adopt final structural reformsfinancial holding company and each of its U.S. depository institution subsidiaries maintain their status as “well capitalized” and “well managed”). The broader range of permissible activities for financial holding companies includes underwriting, dealing and making markets in 2014. The Financial Stability Board (the “FSB”) has endorsed and published for public consultation 15 policy recommendations proposed by the International Organization of Securities Commissions, including requiring money market funds to adopt a floating net asset value. In addition, in September 2013 the European Commission (the “EC”) released a proposal for a new regulation on money market funds in the EU. The EC proposed two options for stable net asset value money market funds: either (i) maintain a capital buffer of at least three percent of assets under management or (ii) float the net asset value of the money market fund. The EC proposal is currently being reviewed by the European Parliament and the Council of Member States as co-legislators, and is expected to be approved in 2014. For further information on international regulatory initiatives, see “Significant international regulatory initiatives” on pages 8–9.
Ÿ
Capital. In October 2013, U.S. federal banking agencies published the interim final rules implementing Basel III in the U.S. Under these rules the treatment of trust preferred securities as Tier 1 capital for regulatory capital purposes will be phased out from inclusion as Tier 1 capital, but included as Tier 2 capital, beginning in 2014 through the end of 2015 and phased out from inclusion as Tier 2 capital beginning in 2016 through the end of 2021. In addition, in June 2011, the Basel Committee and the FSB announced that certain global systemically important banks (“GSIBs”) would be required to maintain additional capital, above the Basel III Tier 1 common equity minimum, in amounts ranging from 1% to 2.5%, depending upon the bank’s systemic importance. In June 2012, the Federal Reserve, the OCC and the FDIC issued final rules for implementing ratings alternatives for the computation of risk-based capital for market risk exposures, which will result in significantly higher capital requirements for many securitization exposures. For more information, see “Capital requirements” on pages 4-5.
Ÿ
FDIC Deposit Insurance Fund Assessments. Effective April 1, 2011, the method for calculating the deposit insurance assessment rate changed. This resulted in a substantial increase in the assessments that the Firm’s
 
bank subsidiaries pay annually to the FDIC. For more information, see “Deposit insurance” on page 6.
Ÿ
Consumer Financial Protection Bureau. The Dodd-Frank Act established the CFPB as a new regulatory agency. The CFPB has authority to regulate providers of credit, payment and other consumer financial products and services. The CFPB has examination authority over large banks, such as JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., with respect to the banks’ consumer financial products and services. The CFPB issued final regulations regarding mortgages, which became effective on January 10, 2014. For more information, see “CFPB and other consumer regulations” on page 7.
Ÿ
Debit interchange. On October 1, 2011, the Federal Reserve adopted final rules implementing the “Durbin Amendment” provisions of the Dodd-Frank Act, which limit the amount the Firm can charge for each debit card transaction it processes. In July 2013, the U.S. District Court for the District of Columbia ruled that the Federal Reserve exceeded its authority in the manner it set a cap on debit card transaction interchange fees and established network exclusivity prohibitions in its regulation implementing the Durbin Amendment. The Federal Reserve announced in August 2013 that it was appealing the decision, and argument was heard in January 2014. On January 17, 2014, the Court of Appeals for the District of Columbia Circuit heard an appeal by the Federal Reserve of the District Court’s decision. The Federal Reserve’s regulations remain in effect until the appeal is decided.
Systemically important financial institutions: The Dodd-Frank Act creates a structure to regulate systemically important financial institutions,securities, and subjects them to heightened prudential standards, including heightened capital, leverage, liquidity, risk management, resolution plan, single-counterparty credit limits and early remediation requirements. JPMorgan Chase is considered a systemically important financial institution. On December 20, 2011, themaking merchant banking investments in non-financial companies.
The Federal Reserve issued proposed ruleshas the authority to implement certain of the heightened prudential standards.
Permissible business activities: JPMorgan Chase elected to becomelimit a financial holding company as of March 13, 2000, pursuantcompany’s ability to conduct activities that would otherwise be permissible if the provisions of the Gramm-Leach-Bliley Act. If a financial holding company or any depositoryof its depositary institution controlled by a financial holding companysubsidiaries ceases to meet certain capital or management standards, the applicable eligibility requirements. The Federal Reserve may pursuant to its bank supervisory authority,also impose corrective capital and/or managerial requirements on the financial holding company and place limitations on its ability to conduct the broader financial activities permissible for financial holding companies. In addition, the Federal Reserve may require divestiture of the holding company’s depository institutions if the deficiencies persist. Federal regulations also provide that if any depository institution controlled by a financial holding company fails to maintain a satisfactory rating under the Community


3

Part I

Reinvestment Act, (the “CRA”), the Federal Reserve must prohibit the financial holding company and its subsidiaries from engaging in any additional activities other than those permissible for bank holding companies that are notcompanies. In addition, a financial holding companies.company must obtain Federal Reserve approval before engaging in certain banking and other financial activities both in the U.S. and internationally, as further described under Regulation of acquisitions below.
Activities restrictions under the Volcker Rule. Section 619 of the Dodd-Frank Act (the “Volcker Rule”) prohibits banking entities, including the Firm, from engaging in certain “proprietary trading” activities, subject to exceptions for underwriting, market-making, risk-mitigating hedging and certain other activities. In addition, the Volcker Rule limits the sponsorship, and investment in, “covered funds” (as defined by the Rule) and imposes limits on certain transactions between the Firm and its sponsored funds (see Investment management regulation below). The Volcker Rule requires banking entities to establish comprehensive compliance programs designed to help ensure and monitor compliance with the restrictions under the Volcker Rule, including, in order to distinguish permissible from impermissible risk-taking activities, the measurement and monitoring of seven metrics. The Firm has taken significant steps to comply with the Volcker Rule. However, given the complexity of the new framework, and the fact that many provisions of the Rule still require further regulatory guidance, the full impact of the Volcker Rule is still uncertain and will ultimately depend on the interpretation and implementation by the five regulatory agencies responsible for its oversight.
Capital and liquidity requirements. The Federal Reserve has proposed rules under whichestablishes capital and leverage requirements for the Federal Reserve could impose restrictions on systemically important financial institutions that are experiencing financial weakness, which restrictions could include limits on acquisitions, among other things.Firm and evaluates its compliance with such capital requirements. The OCC establishes similar capital and leverage requirements for the Firm’s national banking subsidiaries. For more information about the applicable requirements relating to risk-based capital and leverage in the U.S. under the Basel Committee’s most recent capital framework (“Basel III”), see Regulatory capital on pages 146–153 and Note 28. It is likely that the restrictions, see “Prompt corrective actionbanking supervisors will continue to refine and early remediation” on page 6.enhance the Basel III capital framework for financial institutions. Recent proposals being contemplated by the Basel Committee


Financial
2


include, among others, revisions to market risk capital for trading books, credit risk capital calculations, the measurement methodology to calculate counterparty credit risk and revisions to the securitization framework. After a proposal is finalized by the Basel Committee, U.S. banking regulators would then need to propose requirements applicable to U.S. financial institutions. Under Basel III, bank holding companies and bank holding companiesbanks are required to obtainmeasure their liquidity against two specific liquidity tests: the approval ofliquidity coverage ratio (“LCR”) and the Federal Reserve before they may acquire more than 5% of the voting shares of an unaffiliated bank. net stable funding ratio (“NSFR”). For additional information on these ratios, see Liquidity Risk Management on pages 156–160.
Stress tests. Pursuant to the Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994 (the “Riegle-Neal Act”), the Federal Reserve may approve an application for such an acquisition without regard to whether the transaction is prohibited under the law of any state, provided that the acquiring bank holding company, before or after the acquisition, does not control more than 10% of the total amount of deposits of insured depository institutions in the United States or more than 30% (or such greater or lesser amounts as permitted under state law) of the total deposits of insured depository institutions in the state in which the acquired bank has its home office or a branch. In addition, the Dodd-Frank Act restricts acquisitions by financial companies if, as a result of the acquisition, the total liabilities of the financial company would exceed 10% of the total liabilities of all financial companies. For non-U.S. financial companies, liabilities are calculated using only the risk-weighted assets of their U.S. operations. U.S. financial companies must include all of their risk-weighted assets (including assets held overseas). This could have the effect of allowing a non-U.S. financial company to grow to hold significantly more than 10% of the U.S. market without exceeding the concentration limit. Under the Dodd-Frank Act, the Federal Reserve has adopted supervisory stress tests for large bank holding companies, including JPMorgan Chase, which form part of the Federal Reserve’s annual Comprehensive Capital Analysis and Review (“CCAR”) framework. Under the framework, the Firm must provide written noticeconduct semi-annual company-run stress tests, and, in addition, must submit an annual capital plan to the Federal Reserve, prior to acquiring direct or indirect ownership or controltaking into account the results of any voting shares of any company with over $10 billion in assets that is engaged in “financial in nature” activities.
Dividend restrictions:separate stress tests designed by the Firm and the Federal law imposes limitations on the payment of dividends by national banks. Dividends payable by JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., as national bank subsidiaries of JPMorgan Chase, are limited to the lesser of the amounts calculated under a “recent earnings” test and an “undivided profits” test. Under the recent earnings test, a dividend may not be paid if the total of all dividends declared by a bank in any calendar year is in excess of the current year’s net income combined with the retained net income of the two preceding years, unless the national bank obtains the approval of the OCC. Under the undivided profits test, a dividend may not be paid in excess of a bank’s “undivided profits.” See Note 27 on page 316 for the amount of
dividends thatReserve. In reviewing the Firm’s principal bank subsidiaries could pay, at January 1, 2014, to their respective bank holding companies without the approval of their banking regulators.
In addition to the dividend restrictions described above, the OCC,capital plan, the Federal Reserve will consider both quantitative and qualitative factors. Qualitative assessments will include (among other things) the comprehensiveness of the plan, the assumptions and analysis underlying the plan, and the FDIC have authorityextent to prohibit or limitwhich the payment of dividends byFirm has satisfied certain supervisory matters related to the banking organizations they supervise, including JPMorgan ChaseFirm’s processes and its bank and bank holding company subsidiaries, if, in the banking regulator’s opinion, payment of a dividend would constitute an unsafe or unsound practice in light of the financial condition of the banking organization. Under proposed rules issued by the Federal Reserve, dividends are restricted once any one of three risk-based capital ratios (tier 1 common, tier 1 capital, or total capital) falls below their respective minimum capital ratio requirement (inclusive of the GSIB surcharge) plus 2.5%.
analyses. Moreover, the Federal Reserve has issued rules requiring bank holding companies, such as JPMorgan Chase,Firm is required to submit to the Federal Reserve a capital plan on an annual basis and receive a notice of non-objection from the Federal Reserve before taking capital actions, such as paying dividends, implementing common equity repurchase programs or redeeming or repurchasing capital instruments. For more information, see “CCAR and stress testing” on pages 5–6.
Capital requirements: Federal banking regulators have adopted risk-based capital and leverage guidelines that require the Firm’s capital-to-assets ratios to meet certain minimum standards.
The risk-based capital ratio is determined by allocating assets and specified off-balance sheet financial instruments into risk-weighted categories, with higher levels of capital being required for the categories perceived as representing greater risk. Under the guidelines, capital is divided into two tiers: Tier 1 capital and Tier 2 capital. The amount of Tier 2 capital may not exceed the amount of Tier 1 capital. Total capital is the sum of Tier 1 capital and Tier 2 capital. Under the guidelines, banking organizations are required to maintain a total capital ratio (total capital to risk-weighted assets) of 8% and a Tier 1 capital ratio of 4%.
The federal banking regulators also have established minimum leverage ratio guidelines. The leverage ratio is defined as Tier 1 capital divided by adjusted average total assets. The minimum leverage ratio is 4% for bank holding companies. Bank holding companies may be expected to maintain ratios well above the minimum levels, depending upon their particular condition, risk profile and growth plans. The minimum risk-based capital requirements adopted by the federal banking agencies follow the Capital Accord of the Basel Committee on Banking Supervision (“Basel I”). In 2004, the Basel Committee published a revision to the Accord (“Basel II”). The goal of the Basel II Framework is to provide more risk-sensitive regulatory capital calculations and promote enhanced risk management practices among large, internationally active banking operations. In December 2010, the Basel Committee finalized further revisions to the Accord (“Basel


4


III”) which narrowed the definition of capital, increased capital requirements for specific exposures, introduced short-term liquidity coverage and term funding standards, and established an international leverage ratio. In June 2011, the U.S. federal banking agencies issued rules to establish a permanent Basel I floor under Basel II/Basel III calculations.
In October 2013, U.S. federal banking agencies published the interim final rules implementing Basel III in the U.S. The interim final rules narrowed the definition of capital, increased capital requirements for certain exposures, set higher capital ratio requirements and minimum floors with respect to the capital ratio requirements and included a supplementary leverage ratio. U.S. banking regulators and the Basel Committee have, in addition, proposed changes to the leverage ratios applicable to the Firm and its bank subsidiaries.
In connection with the U.S. Government’s Supervisory Capital Assessment Program in 2009, U.S. banking regulators developed an additional measure of capital, Tier 1 common, which is defined as Tier 1 capital less elements of Tier 1 capital not in the form of common equity – such as perpetual preferred stock, non-controlling interests in subsidiaries and trust preferred capital debt securities. Tier 1 common, a non-GAAP financial measure, is used by banking regulators, investors and analysts to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies. The Firm uses Tier 1 common along with the other capital measures to assess and monitor its capital position.In June 2012, the U.S. banking regulators revised, effective January 1, 2013, certain capital requirements for trading positions and securitizations (“Basel 2.5”).
GSIBs will be required to maintain additional capital, above the Basel III Tier 1 common equity minimum, in amounts ranging from 1% to 2.5%, depending upon the bank’s systemic importance. In November 2012, the FSB indicated that the Firm would be in the category subject to a 2.5% capital surcharge. Furthermore, in order to provide a disincentive for banks facing the highest required level of Tier 1 common equity to “increase materially their global systemic importance in the future,” an additional 1% charge could be applied. Currently, no GSIB is required to hold more than the additional 2.5% of Tier 1 common. The Federal Reserve has issued a proposed rule-making that incorporates the concept of a capital surcharge for GSIBs.
The Basel III revisions governing the capital requirements are subject to prolonged observation and transition periods. The phase-in period for banks to meet the revised Tier 1 common equity requirement begins in 2015, with implementation on January 1, 2019. The additional capital requirements for GSIBs will be phased-in starting January 1, 2016, with full implementation on January 1, 2019.
The Basel III rule also includes a requirement for advanced approach banking organizations, including the Firm, to calculate a supplementary leverage ratio (“SLR”). The SLR, a non-GAAP measure, is Tier 1 capital under Basel III
divided by the Firm’s total leverage exposure. Total leverage exposure is calculated by taking the Firm’s total average on-balance sheet assets, less amounts permitted to be deducted for Tier 1 capital, and adding certain off-balance sheet exposures, such as undrawn commitments and derivatives future exposure.
Following approval of the final Basel III rules, the U.S. banking agencies issued proposed rulemaking relating to SLR that would require U.S. bank holding companies, including the Firm, to have a minimum SLR of at least 5%. Insured depository institutions, includingOCC requires JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., are required to have a minimum SLRperform separate, similar annual stress tests. The Firm publishes on its website each year, in July, the results of at least 6%. In addition, the Basel Committee has proposed further refinements to the computation of the SLR.
In addition to capital requirements, the Basel Committee has also proposed two new measures of liquidity risk: the “liquidity coverage ratio” and the “net stable funding ratio,” which are intended to measure, over different time spans, the liquidity of the Firm. The observation periods for both these standards began in 2011, with implementation commencing in 2015 and 2018, respectively. On October 24, 2013, the U.S. banking regulators released a proposal to implement a quantitative liquidity requirement consistent with, but more conservative than, the Basel III liquidity coverage ratio (“LCR”) for large banks. It also provides for an accelerated transition period compared to what is currently requiredits mid-year stress tests under the Basel III LCR rules. The Firm believes that it wasFirm’s internally-developed “severely adverse” scenario and, in complianceMarch, the results of its (and its two primary subsidiary banks) annual CCAR stress tests under the Federal Reserve’s “severely adverse” scenario. Commencing with this new U.S. proposal related to LCR at December 31, 2013.
The Dodd-Frank Act prohibits the use of external credit ratings in federal regulations. In June 2012,2016 CCAR, the annual CCAR submission will be due April 5th. Results will be published by the Federal Reserve OCCby June 30th, with disclosures of results by BHCs to follow within 15 days. Also commencing in 2016, the mid-cycle capital stress test submissions will be due October 5th and FDIC issued final rules implementing ratings alternatives for the computation of risk-based capital for market risk exposures, whichBHCs will result in significantly higher capital requirements for many securitization exposures.publish results by November 4th.
For additional information regardingon the Firm’s regulatory capital,CCAR, see Regulatory capital on pages 161–165.146–153.
Enhanced prudential standards. The Dodd-Frank Act established a new oversight body, the Financial Stability Oversight Council (“FSOC”), which (among other things) recommends prudential standards, reporting and disclosure requirements to the Federal Reserve for systemically important financial institutions. BHCs with $50 billion or more in total consolidated assets, such as JPMorgan Chase, became automatically subject to the heightened prudential standards. The Federal Reserve has adopted several rules to
implement certain of the heightened prudential standards contemplated by the Dodd-Frank Act, including final rules relating to risk management and corporate governance of subject bank holding companies. Beginning January 1, 2015, the rules require BHCs with $50 billion or more in total consolidated assets to comply with enhanced liquidity and overall risk management standards, including a buffer of highly liquid assets based on projected funding needs for 30 days, and increased involvement by boards of directors in risk management. Several additional proposed rules are still being considered, including rules relating to single-counterparty credit limits and an “early remediation” framework to address financial distress or material management weaknesses.
Risk reporting:reporting. In January 2013, the Basel Committee issued new regulations relating to risk aggregation and reporting. Under these regulations, the bank’sbanking institution’s risk governance framework must encompass risk-data aggregation and reporting, and data aggregation must be highly automated and allow for minimal manual intervention. The regulations also impose higher standards for the accuracy, comprehensiveness, granularity and timely distribution of data reporting, and call for regular supervisory review of bankthe banking institution’s risk aggregation and reporting. GSIBsGlobal systemically important banks (“G-SIBs”) will be required to comply with these new standards by January 1, 2016.
CCAROrderly liquidation authority and stress testing:other financial stability measures. In December 2011, the Federal Reserve issued final rules regarding the submission of capital plans by bank holding companiesAs a BHC with total assets of $50 billion or more. Pursuantmore, the Firm is required to these rules,submit annually to the Federal Reserve and the FDIC a plan for resolution under the Bankruptcy Code in the event of material distress or failure (a “resolution plan”). The FDIC also requires each insured depositary institution with $50 billion or more in assets to provide a resolution plan. For more information about the Firm’s resolution plan, see Risk Factors on pages 8–17. In addition, under the Dodd-Frank Act, certain financial companies, including JPMorgan Chase and certain of its subsidiaries, can be subjected to resolution under a new “orderly liquidation authority.” The U.S. Treasury Secretary, in consultation with the President of the United States, must first make certain extraordinary financial distress and systemic risk determinations, and action must be recommended by the FDIC and the Federal Reserve. Absent such actions, the Firm, as a BHC, would remain subject to submitresolution under the Bankruptcy Code. In December 2013, the FDIC released its “single point of entry” strategy for resolution of systemically important financial institutions under the orderly liquidation authority. This strategy seeks to keep operating subsidiaries of the BHC open and impose losses on shareholders and creditors of the holding company in receivership according to their statutory order of priority.
Regulators in the U.S. and abroad continue to be focused on measures to address “too big to fail,” and to provide safeguards so that, if a capital plan on anlarge financial institution does fail, it can be resolved without the use of public funds. Higher


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annual basis. In October 2012,capital surcharges on G-SIBs, requirements recently introduced by the Federal Reserve issued rules requiringthat certain large bank holding companies with over $50 billion inmaintain a minimum amount of long-term debt to facilitate orderly resolution of those firms, and the recently adopted ISDA protocol relating to the “close-out” of derivatives transactions during the resolution of a large cross-border financial institution, are examples of initiatives to address “too big to fail.” For further information on the potential impact of the G-SIB framework and Total Loss Absorbing Capacity (“TLAC”), see Regulatory capital on pages 146–153, and on the ISDA close-out protocol, see Derivatives regulation below.
Holding company as source of strength for bank subsidiaries. JPMorgan Chase & Co. is required to serve as a source of financial strength for its depository institution subsidiaries and to commit resources to support those subsidiaries. This support may be required by the Federal Reserve at times when the Firm might otherwise determine not to provide it.
Regulation of acquisitions. Financial holding companies and bank holding companies are required to obtain the approval of the Federal Reserve before they may acquire more than 5% of the voting shares of an unaffiliated bank. In addition, the Dodd-Frank Act restricts acquisitions by financial companies if, as a result of the acquisition, the total assetsliabilities of the financial company would exceed 10% of the total liabilities of all financial companies. This could have the effect of allowing a non-U.S. financial company to perform an annual stress test and reportgrow to hold significantly more than 10% of the resultsU.S. market without exceeding the concentration limit. In addition, under the Dodd-Frank Act, the Firm must provide written notice to the Federal Reserve in January. The resultsprior to acquiring direct or indirect ownership or control of the annual stress test will also be publicly disclosed, and will be used as a factor in determining whether the Federal Reserve will or will not object to the bank holding company’s capital plan. On January 6, 2014, the Firm submitted its capital plan to the Federal Reserve under the Federal Reserve’s 2014 CCAR process. The Firm expects to receive the Federal Reserve’s final response to its plan no later than March 14, 2014. In reviewing the capital plan, the Federal Reserve will consider both quantitative and qualitative factors. Qualitative assessments will include, among other things, the comprehensivenessany voting shares of the plan, the assumptions and analyses underlying the Firm’s capital plan, and any relevant supervisory information. If the Federal Reserve objects to the Firm’s capital plan, the Firm will be unable to make any capital distributions unless approved by the Federal Reserve. Bank holding companies must perform an additional stress test in the middle of the year and publicly disclose those results as well. The OCC issued similar regulations that require national bankscompany with over $10 billion in total assets that is engaged in activities that are “financial in nature”.
JPMorgan Chase’s subsidiary banks:
The Firm’s two primary subsidiary banks, JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., are FDIC-insured national banks regulated by the OCC. As national banks, the activities of JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. are limited to perform annual stress tests. Accordingly,those specifically authorized under the Firm submits separate stress testsNational Bank Act and related interpretations by the OCC.
FDIC deposit insurance. The FDIC deposit insurance fund provides insurance coverage for certain deposits, which is funded through assessments on banks, such as JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. Changes in the methodology of the calculation of such assessments, resulting from the enactment of the Dodd-Frank Act, significantly increased the assessments the Firm’s bank subsidiaries pay annually to the OCC for its nationalFDIC, and future FDIC rule-making could further increase such assessments.
FDIC powers upon a bank subsidiaries that exceed that threshold.insolvency. Upon the insolvency of an insured depository institution, such as JPMorgan Chase Bank, N.A., the FDIC may be appointed the conservator or receiver under the Federal Deposit Insurance Act (“FDIA”). In addition, as noted above, where a systemically important financial institution, such as JPMorgan Chase & Co., is in
Heightened Expectations:
default or danger of default, the FDIC may be appointed receiver in order to conduct an orderly liquidation. In January 2014,both cases, the OCC issued proposed rulesFDIC has broad powers to transfer any assets and guidelines establishing heightened standards for large banks. The proposed guidelines set forth standards forliabilities without the design and implementationapproval of the bank’s risk governance framework, and minimum standardsinstitution’s creditors.
Cross-guarantee. An FDIC-insured depository institution can be held liable for oversight of that frameworkany loss incurred or expected to be incurred by the boardFDIC in connection with another FDIC-insured institution under common control with such institution being “in default” or “in danger of directors. The proposed guidelines are an extensiondefault” (commonly referred to as “cross-guarantee” liability). An FDIC cross-guarantee claim against a depository institution is generally superior in right of payment to claims of the OCC’s “heightened expectations” for large banks developed after the financial crisis. The heightened standards are intended to protect the safetyholding company and soundness of the bank. The bank may use certain components of the parent company’s risk governance framework, but the framework must ensure the bank’s risk profile is easily distinguished and separate from parent for risk management purposes. Under the proposed guidelines, the board is required to have two members who are independent of the bank and parent company management. The board is responsible for ensuring the risk governance framework meets the standards in the OCC’s guidelines, providing active oversight and credible challenge to management’s recommendations and decisions, and ensuring that the parent company decisions do not jeopardize the safety and soundness of the bank.its affiliates against such depository institution.
Prompt corrective action and early remediation:. The Federal Deposit Insurance Corporation Improvement Act of 1991 requires the relevant federal banking regulator to take “prompt corrective action” with respect to a depository institution if that institution does not meet certain capital adequacy standards. While these regulations apply only to banks, such as JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., the Federal Reserve is authorized to take
appropriate action against the parent bank holding company,BHC, such as JPMorgan Chase & Co., based on the undercapitalized status of any bank subsidiary. In certain instances, the bank holding companyBHC would be required to guarantee the performance of the capital restoration plan for its undercapitalized subsidiary.
OCC Heightened Standards. The OCC has released final regulations and guidelines establishing heightened standards for large banks. The guidelines establish minimum standards for the design and implementation of a risk governance framework for banks. While the bank may use certain components of the parent company’s risk governance framework, the framework must ensure that the bank’s risk profile is easily distinguished and separate from the parent for risk management purposes. The bank’s board or risk committee is responsible for approving the bank’s risk governance framework, providing active oversight of the bank’s risk-taking activities and holding management accountable for adhering to the risk governance framework.
Restrictions on transactions with affiliates. The bank subsidiaries of JPMorgan Chase are subject to certain restrictions imposed by federal law on extensions of credit to, and certain other transactions with, JPMorgan Chase and certain other affiliates, and on investments in stock or securities of JPMorgan Chase and affiliates. These restrictions prevent JPMorgan Chase and other affiliates from borrowing from a bank subsidiary unless the loans are secured in specified amounts and are subject to certain other limits. For more information, see Note 27. Under the Dodd-Frank Act, these restrictions were extended to derivatives and securities lending transactions. In addition, in December 2011, the Federal Reserve issued proposed rulesDodd-Frank Act’s Volcker Rule imposes similar restrictions on transactions between banking entities, such as JPMorgan Chase and its subsidiaries, and hedge funds or


4


private equity funds for which provide for early remediation of systemically important financial companies that experience financial weakness. These proposed restrictions could include limits on capital distributions, acquisitions, and requirements to raise additional capital.the banking entity serves as the investment manager, investment advisor or sponsor.
Deposit InsuranceDividend restrictions. : The FDIC deposit insurance fund provides insurance coverage for certain deposits, which is funded through assessmentsFederal law imposes limitations on the payment of dividends by national banks, such as JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. Higher levels of bank failures during the financial crisis dramatically increased resolution costs of the FDIC. In addition,See Note 27 for the amount of FDIC insurance coverage for insured deposits has been increased from $100,000 per depositor to $250,000 per depositor. In light of the increased stress on the deposit insurance fund caused by these developments, and in order to maintain a strong funding position and restore the reserve ratios of the deposit insurance fund, the FDIC has increased assessment rates of insured institutions generally. As required by the Dodd-Frank Act, the FDIC issued a final rule in February 2011 that changes the assessment base from insured deposits to average consolidated total assets less average tangible equity, and changes the assessment rate calculation. These changes became effective on April 1, 2011, and resulted in a substantial increase in the assessmentsdividends that the Firm’s principal bank subsidiaries could pay, annuallyat January 1, 2015, to the FDIC.
Powers of the FDIC upon insolvency of the Firm or its insured depository institution subsidiaries: Upon the insolvency of an insured depository institution, such as JPMorgan Chase Bank, N.A., the FDIC may be appointed the conservator or receiver under the FDIA. Under the Dodd-Frank Act, where a systemically important financial institution, such as JPMorgan Chase & Co., is in default or danger of default, the FDIC may be appointed receiver in order to conduct an orderly liquidation. In both cases, the FDIC has broad powers to transfer any assets and liabilitiestheir respective bank holding companies without the approval of their banking regulators.
In addition to the institution’s creditors.dividend restrictions described above, the OCC, the Federal Reserve and the FDIC have authority to prohibit or limit the payment of dividends by the banking organizations they supervise, including JPMorgan Chase and its bank and BHC subsidiaries, if, in the banking regulator’s opinion, payment of a dividend would constitute an unsafe or unsound practice in light of the financial condition of the banking organization.
Depositor preference:preference. Under federal law, the claims of a receiver of an insured depository institution for administrative expense and the claims of holders of U.S. deposit liabilities (including the FDIC) have priority over the claims of other unsecured creditors of the institution, including public noteholders and depositors in non-U.S. offices. As a result, such persons could receive substantially less than the depositors in U.S. offices of the depository institution. The U.K. Prudential Regulation Authority (the “PRA”) has issued a proposal that may require the Firm to either obtain equal treatment for U.K. depositors or “subsidiarize” in the U.K. In September 2013, the FDIC issued a final rule, which clarifies that foreign deposits are considered deposits under the FDIA only if they are also payable in the U.S.
CFPB regulation and supervision, and other consumer regulations. The CFPB has rulemaking, enforcement and examination authority over JPMorgan Chase and its national bank subsidiaries, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., with respect to federal consumer protection laws, including laws relating to fair lending and the prohibition under the Dodd-Frank Act of unfair, deceptive or abusive acts or practices in connection with the offer, sale or provision of consumer financial products and services. These laws include the Truth-in-Lending, Equal Credit Opportunity (“ECOA”), Fair Credit Reporting, Fair Debt Collection Practice, Electronic Funds Transfer, Credit Card Accountability, Responsibility and Disclosure (“CARD”) and Home Mortgage Disclosure Acts. The CFPB also has authority to impose new disclosure requirements for any consumer financial product or service. The CFPB has issued informal guidance on a variety of topics (such as the collection of consumer debts and credit card marketing practices) and has taken enforcement actions against certain financial institutions. Much of the CFPB’s initial rulemaking efforts have addressed mortgage related topics, including ability-to-repay and qualified mortgage standards, mortgage servicing standards, loan originator compensation standards, high-cost mortgage requirements, Home Mortgage Disclosure Act requirements, appraisal and
escrow standards and requirements for higher-priced mortgages. Other areas of recent focus include “add-on” products, matters involving consumer populations considered vulnerable by the CFPB (such as students), and the furnishing of credit scores to individuals. The CFPB has been focused on automobile dealer discretionary interest rate markups, and on holding the Firm and other purchasers of such contracts (“indirect lenders”) responsible under the ECOA for statistical disparities in markups charged by the dealers to borrowers of different races or ethnicities. The Firm has adopted programs to address these risks, including an active dealer education, monitoring and review programs.
The activities of JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. as consumer lenders also are subject to regulation under various state statutes which are enforced by the respective state’s Attorney General.
Securities and broker-dealer regulation:
The Firm conducts securities underwriting, dealing and brokerage activities in the U.S. through J.P. Morgan Securities LLC and other broker-dealer subsidiaries, all of which are subject to regulations of the SEC, the Financial Industry Regulatory Authority and the New York Stock Exchange, among others. The Firm conducts similar securities activities outside the U.S. subject to local regulatory requirements. In the United Kingdom, those activities are conducted by J.P. Morgan Securities plc, which is regulated by the PRA (a subsidiary of the Bank of England which has responsibility for prudential regulation of banks and other systemically important institutions) and the Financial Conduct Authority (“FCA”) (which regulates prudential matters for other firms and conduct matters for all market participants). Broker-dealers are subject to laws and regulations covering all aspects of the securities business, including sales and trading practices, securities offerings, publication of research reports, use of customer’s funds, the financing of clients’ purchases, capital structure, record-keeping and retention, and the conduct of their directors, officers and employees. For information on the net capital of J.P. Morgan Securities LLC and J.P. Morgan Clearing Corp., and the applicable requirements relating to risk-based capital for J.P. Morgan Securities plc, see Regulatory capital on pages 146–153. Future rule-making mandated by the Dodd-Frank Act will involve (among other things) the standard of care applicable to broker-dealers when dealing with retail customers and additional requirements regarding securitization practices.
Investment management regulation:
The Firm’s investment management business is subject to significant regulation in numerous jurisdictions around the world relating to, among other things, the safeguarding of client assets, offerings of funds, marketing activities, transactions among affiliates and management of client funds. Certain of the Firm’s subsidiaries are registered with, and subject to oversight by, the SEC as investment advisers. As such, the Firm’s registered investment advisers are subject to the fiduciary and other obligations imposed


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considered deposits under the FDIA only ifInvestment Advisers Act of 1940 and the rules and regulations promulgated thereunder, as well as various states securities laws. The Firm’s asset management business continues to be affected by ongoing rule-making. In July 2013, the SEC adopted amendments to rules that govern money-market funds, requiring a floating net asset value for institutional prime money market funds. Many of the Volcker Rule regulations regarding “covered funds”, and their impact on the Firm’s asset management activities, particularly the seeding of foreign public funds and the criteria for establishing foreign public funds status, await further guidance from the regulators.
Derivatives regulation:
Under the Dodd-Frank Act, the Firm is subject to comprehensive regulation of its derivatives business. The regulations impose capital and margin requirements, require central clearing of standardized over-the-counter derivatives, require that they be traded on regulated exchanges or execution facilities, and provide for reporting of certain mandated information. In addition, the Act requires the registration of “swap dealers” and “major swap participants” with the CFTC and of “security-based swap dealers” and “major security-based swap participants” with the SEC. JPMorgan Chase Bank, N.A., J.P. Morgan Securities LLC, J.P. Morgan Securities plc and J.P. Morgan Ventures Energy Corporation have registered with the CFTC as swap dealers, and JPMorgan Chase Bank, N.A., J.P. Morgan Securities LLC and J.P. Morgan Securities plc have registered with the SEC as security-based swap dealers. As a result of such registration, these entities will be subject to, in addition to new capital requirements, new rules limiting the types of swap activities that may be engaged in by bank entities, a new margin regime for uncleared swaps, new rules regarding segregation of customer collateral, and business conduct and documentation standards with respect to other swaps counterparties, record-keeping and reporting obligations, and anti-fraud and anti-manipulation requirements related to their swaps activities. Further, some of the rules for derivatives apply extraterritorially to U.S. firms doing business with clients outside of the U.S.; however the full scope of the extra-territorial impact of the U.S. swaps regulation remains unclear. The effect of the rules issued under the Dodd-Frank Act will necessitate banking entities, such as the Firm, to modify the structure of their derivatives businesses and face increased operational and regulatory costs. In the European Union (the “EU”), the implementation of the European Market Infrastructure Regulation (“EMIR”) and the revision of the Markets in Financial Instruments Directive (“MiFID II”) will result in comparable, but not identical, changes to the European regulatory regime for derivatives. The combined effect of the U.S. and EU requirements, and the potential conflicts and inconsistencies between them, present challenges and risks to the structure and operating model of the Firm’s derivatives businesses.
The Firm, along with 17 other financial institutions, agreed in November 2014 to adhere to the Resolution Stay Protocol developed by the International Swaps and
Derivatives Association, Inc. in response to regulator concerns that the closeout of derivatives transactions during the resolution of a large cross-border financial institution could impede resolution efforts and potentially destabilize markets. The Resolution Stay Protocol provides for the contractual recognition of cross-border stays under various statutory resolution regimes and a contractual stay on certain cross-default rights.
In the U.S., two subsidiaries of the Firm are registered as futures commission merchants, and other subsidiaries are either registered with the CFTC as commodity pool operators and commodity trading advisors or exempt from such registration. These CFTC-registered subsidiaries are also payable inmembers of the United States.
Cross-guarantee: An FDIC-insured depository institution can be held liable for any loss incurred or expectedNational Futures Association. The Firm’s financial commodities business is subject to be incurredregulation by the FDIC in connection with another FDIC-insured institution under common control with such institution being “in default” or “in danger of default” (commonly referred to as “cross-guarantee” liability). An FDIC cross-guarantee claim against a depository institution is generally superior in right of payment to claims of the holding companyFederal Energy Regulatory Commission.
Data regulation:
The Firm and its affiliates against such depository institution.subsidiaries also are subject to federal, state and international laws and regulations concerning the use and protection of certain customer, employee and other personal and confidential information, including those imposed by the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act, as well as the EU Data Protection Directive, among others. The Firm was the victim of a cyberattack in 2014 that compromised user contact information for certain customers. For more information relating to this cyberattack, see Operational Risk Management on pages 141–143.
The Bank Secrecy Act: Act:
The Bank Secrecy Act (“BSA”) requires all financial institutions, including banks and securities broker-dealers, to, among other things, establish a risk-based system of internal controls reasonably designed to prevent money laundering and the financing of terrorism. The BSA includes a variety of record-keeping and reporting requirements (such as cash transaction and suspicious activity reporting), as well as due diligence/know-your-customer documentation requirements. The Firm has established a global anti-money laundering program in order to comply with BSA requirements.
Regulation by Federal Reserve: The Federal Reserve acts as an “umbrella regulator” and certain of JPMorgan Chase’s subsidiaries are regulated directly by additional authorities based on In January 2013, the particular activities of those subsidiaries. For example, JPMorgan Chase Bank, N.A., and Chase Bank USA, N.A., are regulated by the OCC. See “Other supervision and regulation” on pages 7–8 for a further description of the regulatory supervisionFirm entered into Consent Orders with its banking regulators relating to which the Firm’s subsidiaries are subject.
Holding company as source of strength for bank subsidiaries: JPMorgan Chase & Co. is requiredBank Secrecy Act/Anti-Money Laundering policies, procedures and controls; the Firm has taken significant steps to serve as a source of financial strength formodify and enhance its depository institution subsidiariesprocesses and controls with respect to its Anti-Money Laundering procedures and to commit resources to support those subsidiaries.remediate the issues identified in the Consent Order.
Restrictions on transactions with affiliates: Anti-Corruption:
The bank subsidiaries of JPMorgan Chase areFirm is subject to certain restrictions imposed by federal law on extensions of creditlaws and regulations in the jurisdictions in which it operates, such as the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act, relating to corrupt and certain other transactionsillegal payments to government officials and others. The Firm has implemented policies, procedures, and internal controls that are designed to comply with such laws and regulations. Any failure with respect to the Firm’s programs in this area could subject the Firm to substantial liability and certain other affiliates, and on investments in stock or securities of JPMorgan Chase and those affiliates. These restrictions prevent JPMorgan Chase and other affiliates from borrowing from a bank subsidiary unless the loans are secured in specified amounts and are subject to certain other limits.regulatory fines. For more information see Note 27 on page 316. Effective in 2012, the Dodd-Frank Act extended such restrictions to derivatives and securities lending transactions. In addition, the Dodd-Frank Act’s Volcker Rule imposes similar restrictions on transactions between banking entities, such as JPMorgan Chase and its subsidiaries, and hedge funds or private equity funds for which the banking entity serves as the investment manager, investment advisor or sponsor.
CFPB and other consumer regulations: The activities of JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. as consumer lenders also are subject to regulation under various U.S. federal laws, including the Truth-in-Lending, Equal Credit Opportunity, Fair Credit Reporting, Fair Debt Collection Practice, Electronic Funds Transfer and CARD acts, as well as various state laws. These statutes impose requirements on consumer loan origination and collection practices.
The CFPB issued final regulations regarding mortgages, which became effective January 10, 2014, and which will prohibit mortgage servicers from beginning foreclosure proceedings until a mortgage loan is 120 days delinquent. During this period, the borrower may apply for a loan modification or other option and the servicer cannot begin foreclosure until the application has been addressed. The CFPB issued another final regulation which became effective January 10, 2014, imposing an “ability to repay” requirement for residential mortgage loans. A creditor (or its assignee) will be liable to the borrower for damages if the creditor fails to make a “good faith and reasonable determination of a borrower’s reasonable ability to repay as of consummation.” Borrowers can sue the creditor or assignee for up to three years after closing, and can raise an ability to repay claim against the servicer as a set off at any point during the loan’s life if in foreclosure. A “Qualified Mortgage” as defined in the regulation is generally protected from such suits.
On April 22, 2013, the OCC issued guidance regarding the obligation of servicers to track loans scheduled for foreclosure sale within 60 days and to confirm certain information prior to proceeding with the scheduled sale. The Firm has adopted procedures designed to effect compliance with this guidance.
On March 21, 2013, the CFPB issued a bulletin regarding “Indirect Auto Lending and Compliance with the Equal Credit Opportunity Act,” in which it declared that a purchaser of automobile loans (“indirect lender”) from automobile dealers may be liable for Equal Credit Opportunity Act violations based on dealer specific and portfolio wide disparities, on a prohibited basis, that result from allowing dealers to mark up the interest rate offered to consumers by indirect lenders and allowing the dealers a share of the increased revenue. The bulletin imposes significant dealer education and monitoring requirements on these indirect lenders if they continue allowing discretionary dealer mark-ups. Alternatively, the bulletin indicates that a flat fee arrangement would be acceptable. The Firm has adopted a dealer education and monitoring program to address the concerns raised in the bulletin.
Other supervision and regulation: The Firm’s banks and certain of its nonbank subsidiaries are subject to direct supervision and regulation by various other federal and state authorities (some of which are considered “functional regulators” under the Gramm-Leach-Bliley Act). JPMorgan Chase’s national bank subsidiaries, such as JPMorgan Chase Bank, N.A., and Chase Bank USA, N.A., are subject to


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supervisioncurrent investigation relating to, among other things, the Firm's hiring of persons referred by government officials and regulation by the OCC and, in certain matters,clients, see Note 31.
Compensation practices:
The Firm’s compensation practices are subject to oversight by the Federal Reserve, as well as other agencies. The Federal Reserve has issued guidance jointly with the FDIC and the FDIC. SupervisionOCC that is designed to ensure that incentive compensation paid by banking organizations does not encourage imprudent risk-taking that threatens the organizations’ safety and regulation by the responsible regulatory agency generally includes comprehensive annual reviews of all major aspects of the relevant bank’s business and condition, stress tests of banks and imposition of periodic reporting requirements and limitations on investments, among other powers.
The Firm conducts securities underwriting, dealing and brokerage activities in the United States through J.P. Morgan Securities LLC and other broker-dealer subsidiaries, all of which are subject to regulations of the SEC, the Financial Industry Regulatory Authority and the New York Stock Exchange, among others. The Firm conducts similar securities activities outside the United States subject to local regulatory requirements.soundness. In the United Kingdom, those activities are conducted by J.P. Morgan Securities plc, which is regulated by the PRA (a subsidiary of the Bank of England which has responsibility for prudential regulation of banks and other systemically important institutions) and the Financial Conduct Authority (which regulates prudential matters for other firms and conduct matters for all participants). JPMorgan Chase mutual funds also are subject to regulation by the SEC. The Firm has subsidiaries that are members of futures exchanges in the United States and abroad and are registered accordingly.
In the United States, two subsidiaries are registered as futures commission merchants, and other subsidiaries are either registered with the CFTC as commodity pool operators and commodity trading advisors or exempt from such registration. These CFTC-registered subsidiaries are also members of the National Futures Association. The Firm’s U.S. energy business is subject to regulation by the Federal Energy Regulatory Commission. It is also subject to other extensive and evolving energy, commodities, environmental and other governmental regulation both in the United States and other jurisdictions globally.
Underaddition, under the Dodd-Frank Act, federal regulators, including the CFTCFederal Reserve, must issue regulations requiring covered financial institutions, including the Firm, to report the structure of all of their incentive-based compensation arrangements and SEC areprohibit incentive-based payment arrangements that encourage inappropriate risks by providing compensation that is excessive or that could lead to material financial loss to the regulatorsentity. The Federal Reserve has conducted a review of the incentive compensation policies and practices of a number of large banking institutions, including the Firm, and the supervisory findings of such review are incorporated in the Firm’s derivatives businesses. JPMorgan Chase Bank, N.A.supervisory ratings. In addition to the Federal Reserve, the Financial Stability Board has agreed standards covering compensation principles for banks. In Europe, the Fourth Capital Requirements Directive (CRD IV) includes compensation provisions. In the U.K., J.P. Morgan Securities LLC, J.P. Morgan Securities plccompensation standards are governed by the Remuneration Code of the PRA and J.P. Morgan Ventures Energy Corporation have registered with the CFTC as swap dealers.FCA. The Firm expects that JPMorgan Chase Bank, N.A., J.P. Morgan Securities LLCimplementation of the Federal Reserve’s and J.P. Morgan Securities plcother banking regulators’ guidelines regarding compensation are expected to evolve over the next several years, and may also need to register withaffect the SEC as security-based swap dealers.
The types of activitiesmanner in which the non-U.S. branches of JPMorgan Chase Bank, N.A. and the international subsidiaries of JPMorgan Chase may engage are subject to various restrictions imposed by the Federal Reserve. Those non-U.S. branches and international subsidiaries also are subject to the laws and regulatory authorities of the countries in which they operate.Firm structures its compensation.
Under the requirements imposed by the Gramm-Leach-Bliley Act, JPMorgan Chase and its subsidiaries are required periodically to disclose to their retail customers the Firm’s policies and practices with respect to the sharing of nonpublic customer information with JPMorgan Chase
affiliates and others, and the confidentiality and security of that information. Under the Gramm-Leach-Bliley Act, retail customers also must be given the opportunity to “opt out” of information-sharing arrangements with non-affiliates, subject to certain exceptions set forth in the Gramm-Leach-Bliley Act.
Significant international regulatory initiatives:
The EU has createdoperates a European Systemic Risk Board which monitors financial stability, together with a framework of European Supervisory Agencies which oversees the regulation of financial institutions.institutions across the 28 Member States. The EU has also created a Single Supervisory Mechanism for the euro-zone, under which the regulation of all banks in that zone will be under the auspices of the European Central Bank, together with a Single Resolution Mechanism and Single Resolution Board, having jurisdiction over bank resolution in the zone. In addition, the Group of Twenty Finance Ministers and Central Bank Governors (“G-20”) formed the FSB. At both G-20 and EU levels, various proposals are under consideration to address risks associated with global financial institutions. Some of the initiatives adopted include increased capital requirements for certain trading instruments or exposures and compensation limits on certain employees located in affected countries.
In the EU, there is an extensive and complex program of final and proposed regulatory enhancement which reflects, in part, the EU’s commitments to policies of the G-20 together with other plans specific to the EU. This program includes EMIR, which will require, among other things, the
central clearing of standardized derivatives and which will be phased in by 2015; and MiFID II, which gives effect to the G-20 commitment to on-venue trading of derivatives through central clearing houses and exchanges and also includes significantly enhanced requirements for pre- and post-trade transparency and a significant reconfiguration of the regulatory supervision of execution venues.
The EU is also currently considering or executing upon significant revisions to laws covering: depositary activities; credit rating activities; resolution of banks, investment firms and market infrastructures; anti-money-laundering controls; data security and privacy; and corporate governance in financial firms, together with implementation in the EU of the Basel III capital standards.
Following the issuance of the Report of the High Level Expert Group on Reforming the Structure of the EU Banking Sector (the “Liikanen Group”), the EU has proposed legislation providing for a proprietary trading ban and mandatory separation of other trading activities within certain banks, while various EU Member States have separately enacted similar measures. In the U.K., the Independent Commission on Banking (the “Vickers Commission”) proposed certain provisions, which have now been enacted by Parliament and upon which detailed implementing requirements are expected to be finalized during 2014,2015, that mandate the separation (or “ring-fencing”) of deposit-taking activities from securities trading and other analogous activities within banks, subject to certain exemptions. The legislation includes the supplemental recommendation of the Parliamentary Commission on Banking Standards (the “Tyrie Commission”) that such ring-fences should be “electrified” by the imposition of mandatory forced separation on banking institutions that are deemed to test the limits of the safeguards. Parallel but distinct provisions


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have been enacted by the French and German governments, and others are under consideration in other countries. Further, the EU is in the process of developing a “Banking Union” institutional and legislative framework, comprising central supervision of systemic institutions by the European Central Bank, and a Single Resolution Mechanism for resolving failing banks alongside the recently-agreed Bank Recovery and Resolution Directive. These measures may separately or taken together have significant implications for the Firm'sFirm’s organizational structure in Europe, as well as its permitted activities and capital deployment in the EU.


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Part I

Item 1A: RISK FACTORS
The following discussion sets forth the material risk factors that could affect JPMorgan Chase’sChase’s financial condition and operations. Readers should not consider any descriptions of such factors to be a complete set of all potential risks that could affect the Firm.
Regulatory Risk
JPMorgan Chase operates within a highly regulated industry, and the Firm’s businesses and results are significantly affected by the laws and regulations to which itthe Firm is subject.
As a global financial services firm, JPMorgan Chase is subject to extensive and comprehensive regulation under federal and state laws in the United StatesU.S. and the laws of the various jurisdictions outside the United StatesU.S. in which the Firm does business. These laws and regulations significantly affect the way that the Firm does business, and can restrict the scope of the Firm’s existing businesses, and limit the Firm’s ability to expand its product offeringsthe products and services that it offers or to pursue acquisitions, or can make its products and services more expensive for clients and customers.
The Firm is currently experiencingfinancial services industry continues to experience an unprecedented increase in regulations and supervision, and such changes could have a significant impact on how the Firm conducts business. Significant and comprehensive new legislation and regulations affecting the financial services industry have been adopted or proposed in recent years, both in the United StatesU.S. and globally, most notably the Dodd-Frank Act in the United States. Certain key regulations such as the Volcker Rule and the U.S. implementation of the Basel III capital standards have now been adopted, and theglobally. The Firm continues to make appropriate adjustments to its business and operations, legal entity structure and capital and liquidity management policies, procedures and controls to comply with these and other new laws and regulations. However, U.S. and other regulators continue to develop, propose and adopt rules and propose new regulatory initiatives, so the cumulative effect of all of the new and proposed legislation and regulations on the Firm’s business, operations and operationsprofitability remains uncertain. In addition, there can be significant differences in the ways that similar regulatory initiatives affecting the financial services industry are implemented in different countries and regions in which JPMorgan Chase does business. Non-U.S. regulations and
initiatives may be inconsistent or may conflict with current or proposed regulations in the United States, which could create increased compliance and other costs for the Firm and adversely affect its business, operations or profitability.
TheseThe recent legislative and regulatory developments, as well as future legislative or regulatory actions in the United StatesU.S. and in the other countries in which the Firm operates, and any required changes to the Firm’s business or operations resulting from such developments and actions, could result in a significant loss of revenue for the Firm, impose additional compliance and other costs on the Firm or otherwise reduce the Firm’s profitability, limit the Firm’sproducts and services that the Firm offers or its ability to pursue business opportunities in which it might otherwise consider engaging, require the Firm to dispose of or curtail certain businesses, affect the value of assets that the Firm holds, require the Firm to increase its prices and therefore reduce demand for its products, or otherwise adversely affect the Firm’s businesses.
Non-U.S. regulations and initiatives may be inconsistent or may conflict with current or proposed regulations in the U.S., which could create increased compliance and other costs and adversely affect JPMorgan Chase’s business, operations or profitability.
There can be significant differences in the ways that similar regulatory initiatives affecting the financial services industry are implemented in different countries and regions in which JPMorgan Chase does business. For example, recent EU legislative and regulatory initiatives, including those relating to the resolution of financial institutions, the proposed separation of trading activities from core banking services, mandatory on-exchange trading, position limits and reporting rules for derivatives, conduct of business requirements and restrictions on compensation, could require the Firm to make significant modifications to its non-U.S. business, operations and legal entity structure in order to comply with these requirements. These differences in implemented or proposed non-U.S. regulations and initiatives may be inconsistent or may conflict with current or proposed regulations in the U.S., which could subject the Firm to increased compliance and legal costs, as well as higher operational, capital and liquidity costs, all of which could have an adverse effect on the Firm’s business, results of operations and profitability.
Expanded regulatory and governmental oversight of JPMorgan Chase’s businesses will continue to increase the Firm’s compliance costs and risksrisks.
The Firm’s businesses and may reduce the profitability of those businesses.
In recent years the Firm has entered into several Consent Orders with its banking regulatorsoperations are increasingly subject to heightened governmental and settlements with various governmental agencies, including the Consent Orders entered into in April 2011 relating to the Firm’s residential mortgage servicing, foreclosureregulatory oversight and loss mitigation activities; the February 2012 global settlement with federal and state government agencies relating to the servicing and origination of mortgages; the Consent Orders entered into in January 2013 relating to the Firm’s Bank Secrecy Act/Anti-Money Laundering policies, procedures and controls and to Chief Investment Office risk management and control functions as well as trading activities; the Consent Orders entered into September 2013 concerning oversight of third parties, operational processes and control functions related to credit card collections litigation practices and to billing practices for credit monitoring products formerly offered by the Firm; the settlements in November 2013 of certain repurchase representation and warranty claims by a group of institutional investors and with the U.S. Department of Justice, several other federal agencies and several State Attorneys General relating to certain residential mortgage-backed securitization activities of the Firm, Bear Stearns and Washington Mutual; the Deferred Prosecution Agreement entered into in January 2014 with the U.S. Department of Justice and related agreements with the OCC and the Financial Crimes Enforcement Network ("FinCEN") relating to Bernard L. Madoff Investment Securities LLC and the Firm's AML compliance program; and the February 2014 settlement entered into with several federal government agencies relating to the Firm’s participation in certain federal mortgage insurance programs. These Consent Orders and settlements require the Firm, among other things, to remediate specified deficiencies in certain controls and operational processes; in some cases, to engage internal or external personnel to review past transactions or to monitor the extent to which cited lapses


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Part I

have been addressed; and to furnish its regulators with periodic reports concerning the Firm’s progress in meeting the requirements of the orders and settlements.scrutiny. The Firm has also paid significant fines and penalties or(or has provided significant monetary and other relief in connection with manyrelief) to resolve a number of theseinvestigations or enforcement actions and settlements.
Theby governmental agencies. In addition, the Firm is devotingcontinues to devote substantial resources to satisfying the requirements of these Consent Ordersregulatory consent orders and other settlements to which it is subject, including comprehensive enhancements toenhancing its procedures and controls, the expansion ofexpanding its risk and control functions within each lineits lines of business, investmentsinvesting in technology and the hiring of significant numbers of additional risk, control and compliance personnel, all of which hashave increased the Firm’s operational and compliance costs. In addition to these enforcement actions, the Firm is experiencing heightened regulatory oversight of its compliance with applicable laws and regulations, particularly with respect to its consumer businesses. The Firm expects that such regulatory scrutiny will continue, and that regulators will continue to take formal enforcement action, rather than taking informal supervisory actions, more frequently than they have done historically.
If the Firm fails to successfully addressmeet the requirements of the Consent Orders, the Deferred Prosecution Agreement and the other regulatory settlements and enforcement actions to which it is subject, or more generally, to effectively enhance itsmaintain risk and control procedures and processes tothat meet the heightened expectationsstandards established by its regulators it may continue to face a greater number or wider scope of investigations, enforcement actions and litigation, thereby increasing its costs associated with responding to or defending such actions, andother government agencies, it could be required to enter into further orders and settlements, pay additional fines, penalties or judgments, or accept material regulatory restrictions on its businesses, which could adversely affectbusinesses. The extent of the Firm’s operationsexposure to legal and regulatory matters may be unpredictable and could, in turn, itssome cases, substantially exceed the amount of reserves that the Firm has established for such matters.
The Firm expects that it and the financial results. services industry as a whole will continue to be subject to heightened regulatory scrutiny and governmental investigations and enforcement actions and that violations of law will more frequently be met with formal and punitive enforcement action, including the imposition of significant monetary and other sanctions, rather than with informal supervisory action.


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In addition, further regulatory inquiries, investigationscertain regulators have announced policies, or taken measures in connection with specific enforcement actions, which make it more likely that the Firm and other financial institutions may be required to admit wrongdoing in connection with settling such matters. Such admissions can lead to, among other things, greater exposure in civil litigation and reputational harm.
Finally, U.S. government officials have indicated and demonstrated a willingness to bring criminal actions as well as any additional legislative or regulatory developments affecting the Firm’s businesses,against financial institutions, and any required changes to the Firm’s business operations resultinghave increasingly sought, and obtained, resolutions that include criminal pleas from these developments, could result inthose institutions. Such resolutions can have significant collateral consequences for a subject financial institution, including loss of revenue, limitcustomers and business and (absent the forbearance of, or the granting of waivers by, applicable regulators) the inability to offer certain products or services or operate certain businesses for a period of time.
Requirements for the orderly resolution of the Firm offers, require the Firm to increase its prices and therefore reduce demand for its products, impose additional compliance costs on the Firm, cause harm to the Firm’s reputation or otherwise adversely affect the Firm’s businesses.
Under the Firm’s resolution plan required to be submitted byunder the Dodd-Frank Act resolution provisions, holderscould require JPMorgan Chase to restructure or reorganize its businesses or make costly changes to its capital or funding structure.
Under Title I of the Firm’s debt obligations are at clear risk of loss in any resolution proceedings.
In October 2013, JPMorgan Chase submittedDodd-Frank Act (“Title I”) and Federal Reserve and FDIC rules, the Firm is required to prepare and submit periodically to the Federal Reserve and the FDIC its annual update to itsa detailed plan for the orderly resolution of JPMorgan Chase & Co. and certain of its subsidiaries under the Firm.U.S. Bankruptcy Code or other applicable insolvency laws in the event of future material financial distress or failure. In July 2014, the Firm submitted its third Title I resolution plan to the Federal Reserve and FDIC (the “2014 plan”). In August 2014, the Federal Reserve and the FDIC announced the completion of their reviews of the second round of Title I resolution plans submitted by eleven large, complex banking organizations (the “first wave filers”) in 2013, including the Firm’s Title I resolution plan submitted in 2013 (the “2013 plan”). Although the agencies noted some improvements from the original plans submitted by the first wave filers in 2012, the agencies also jointly identified specific shortcomings with the 2013 resolution plans, including the Firm’s 2013 plan, that will need to be addressed in 2015 submissions if not already addressed in the Firm’s 2014 plan. In addition, the FDIC board of directors determined under Title I that the 2013 resolution plans submitted by the first wave filers, including the Firm’s 2013 plan, are not credible and do not facilitate an orderly resolution under the U.S. Bankruptcy Code (although the Federal Reserve Board did not make such a determination). The Federal Reserve Board determined that the first wave filers must take immediate action to improve their resolvability and reflect those improvements in their 2015 submissions.
If the Federal Reserve Board and the FDIC were to jointly determine that the Firm’s Title I resolution plan, or any future update of that plan, is not credible, and the Firm is unable to remedy the identified deficiencies in a timely manner, the regulators may jointly impose more stringent capital, leverage or liquidity requirements on the Firm or
restrictions on growth, activities or operations of the Firm, and could require the Firm to restructure, reorganize or divest businesses, legal entities, operational systems and/or intercompany transactions in ways that could materially and adversely affect the Firm’s operations and strategy. In addition, in order to develop a Title I resolution plan that the Federal Reserve Board and FDIC determine is credible, the Firm may need to take actions to restructure intercompany and external activities, which could result in increased funding or operational costs.
In addition to the Firm’s plan for orderly resolution, the Firm’s resolution plan includes strategies to resolve the Firm under the Bankruptcy Code, and also recommends to the FDICFederal Reserve and the Federal Reserve
the Firm’sFDIC its proposed optimal strategy to resolve the Firm under the special resolution procedure provided in Title II of the Dodd-Frank Act (“Title II”).
The Firm’s recommendation for its optimal Title II strategy would involve a “single point of entry” recapitalization model in which the FDIC would use its power to create a “bridge entity” for JPMorgan Chase, transfer the systemically important and viable parts of the Firm’s business, principally the stock of JPMorgan Chase & Co.’s main operating subsidiaries and any intercompany claims against such subsidiaries, to the bridge entity, recapitalize those businesses by contributing some or all of such intercompany claims to the capital of such subsidiaries, and by exchanging debt claims against JPMorgan Chase & Co. for equity in the bridge entity. IfThe Federal Reserve is also expected to propose rules regarding the minimum levels of unsecured long-term debt and other loss absorbing capacity that bank holding companies would be required to have issued and outstanding, as well as guidelines defining the terms of qualifying debt instruments, to ensure that adequate levels of debt are maintained at the holding company level for purposes of recapitalization. Issuing debt in the amounts that would be required under these proposed rules could lead to increased funding costs for the Firm. In addition, if the Firm were to be resolved under thisits recommended Title II strategy, no assurance can be given that the value of the stock of the bridge entity distributed to the holders of debt obligations of JPMorgan Chase & Co. would be sufficient to repay or satisfy all or part of the principal amount of, and interest on, the debt obligations for which such stock was exchanged.
Market Risk
JPMorgan Chase’s results of operations have been, and may continue to be, adversely affected by U.S. and international financial market and economic conditions.
JPMorgan Chase’s businesses are materially affected by economic and market conditions, including the liquidity of the global financial markets; the level and volatility of debt and equity prices, interest rates and currency and commodities prices; investor sentiment; events that reduce confidence in the financial markets; inflation and unemployment; the availability and cost of capital and credit; the economic effects of natural disasters, severalsevere weather conditions, actsoutbreaks of warhostilities or terrorism; monetary policies and actions taken by the Federal Reserve


9

Part I

and other central banksbanks; and the health of the U.S. or internationaland global economies. These conditions can affect the Firm’s businesses both directly and through their impact on the businesses and activities of the Firm’s clients and customers.
In the Firm’s wholesaleunderwriting and advisory businesses, the above-mentioned factors can affect transactions involving the Firm’s underwriting and advisory businesses; the realization of cash returns from its private equity business; the volume of transactions that the Firm executes for its clients and customers and, therefore, the revenue that the Firm receives from fees and commissions, and spreads; andas well as the willingness of other financial sponsors or otherinstitutions and investors to participate in loan syndications or underwritings managed by the Firm.
The Firm generally maintains extensive market-making positions in the fixed income, currency, commodities, credit and equity markets to facilitate client demand and provide liquidity to clients. The Firm may have market-making positions that lack pricing transparency or liquidity. The revenue derived from these positions is affected by many factors, including the Firm’s success in effectively hedging its market and other risks,risks; volatility in interest rates and equity, debt and commodities markets,markets; interest rate and credit spreads,spreads; and


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the availability of liquidity in the capital markets, all of which are affected by global economic and market conditions. Certain of the Firm’s market-making positions could be adversely affected by the lack of pricing transparency or liquidity, which will be influenced by many of these factors. The Firm anticipates that revenue relating to its market-making and private equity businesses will continue to experience volatility, which will affect pricing or the Firm’s ability to realize returns from such activities and that this could materially adversely affect the Firm’s earnings.
The fees that the Firm earns for managing third-party assets are also dependent upon general economic conditions. For example, a higher level of U.S. or non-U.S. interest rates or a downturn in securitiesfinancial markets could affect the valuations of the third-party assets that the Firm manages or holds in custody, which, in turn, could affect the Firm’s revenue. Macroeconomic or market concerns may also prompt outflows from the Firm’s funds or accounts.
Changes in interest rates will affect the level of assets and liabilities held on the Firm’s balance sheet and the revenue that the Firm earns from net interest income. A low interest rate environment or a flat or inverted yield curvehas and may adversely affectcontinue to have an adverse effect on certain of the Firm’s businesses by compressing net interest margins, reducing the amounts that the Firm earns on its investment securities portfolio, or reducing the value of its mortgage servicing rights (“MSR”) asset, thereby reducing the Firm’s net interest income and other revenues. Conversely, increasing or high interest rates may result in increased funding costs, lower levels of commercial and residential loan originations and diminished returns on the available-for-sale investment securities portfolio (to the extent that the Firm is unable to reinvest contemporaneously in higher-yielding assets), thereby adversely affecting the Firm’s revenues and capital levels.
The Firm’s consumer businesses are particularly affected by U.S. domestic economic conditions, including U.S. interest
rates; the rate of unemployment; housing prices; the level of consumer confidence; changes in consumer spending; and the number of personal bankruptcies. If the current positive trends in the U.S. economy are not sustained, this could diminish demand for the products and services of the Firm’s consumer businesses, or increase the cost to provide such products and services. In addition, adverse economic conditions, such as declines in home prices or persistent high levels of unemployment, could lead to an increase in mortgage, credit card, auto, student and other loan delinquencies and higher net charge-offs, which can reduce the Firm’s earnings.
Widening of credit spreads makes it more expensive for the Firm to borrow on both a secured and unsecured basis. Credit spreads widen or narrow not only in response to Firm-specific events and circumstances, but also as a result of general economic and geopolitical events and conditions. Changes in the Firm’s credit spreads will impact, positively or negatively, the Firm’s earnings on liabilities that are recorded at fair value.
Finally, adverse economicSudden and financial market conditionssignificant volatility in specific countriesthe prices of securities and other assets (including loan and derivatives) may curtail the trading markets for such securities and assets, make it difficult to sell or regions can have significant adverse effects onhedge such securities and assets, adversely affect the Firm’s business, results of operations, financial condition and liquidity. For example, duringprofitability, capital or liquidity, or increase the recent Eurozone debt crisis, concerns about the possibility of one or more sovereign debt defaults, significant bank failures or defaults and/or the exit of one or more countries from the European Monetary Union resulted in, among other things, declines in market liquidity, a contraction of
available credit, and diminished economic growth and business confidenceFirm’s funding costs. Sustained volatility in the Eurozone. There are continuing concerns asfinancial markets may also negatively affect consumer or investor confidence, which could lead to lower client activity and decreased fee-based income for the ultimate financial effectiveness of the assistance measures taken to date, and the extent to which the austerity measures may exacerbate high unemployment and test the social and political stability of weaker economies in the Eurozone. The Firm’s business and results of operations can be adversely affected both by localized economic crises in parts of the world where the Firm does business or when regional economic turmoil causes deterioration of global economic conditions.Firm.
Credit Risk
The financial condition of JPMorgan Chase’s customers, clients and counterparties, includingparticularly other financial institutions, could adversely affect the Firm.
Financial services institutions are interrelated as a result of market-making, trading, clearing, counterparty or other relationships. The Firm routinely executes transactions with counterparties in the financial services industry, including brokers and dealers, commercial banks, investment banks, mutual and hedge funds, investment managers and other institutional clients. Many of these transactions expose the Firm to credit risk and, in some cases, disputes and litigation in the event of a default by the counterparty or client. In recent years, the perceived interrelationship among financial institutions has also led to claims by other market participants and regulators that the Firm and other financial institutions have allegedly violated anti-trust or anti-competition laws by colluding to manipulate markets, prices or indices.
The Firm is a market leader in providing clearing and custodial services, and also acts as a clearing and custody bank in the securities and repurchase transaction market, including the U.S. tri-party repurchase transaction market. Many of these services expose the Firm to credit risk in the event of a default by the counterparty or client, a central counterparty (“CCP”) or another market participant.


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As part of providing clearing services, the Firm is a member of a number of CCPs, and may be required to pay a portion of the losses incurred by such organizations as a result of the default of other members. As a clearing member, the Firm is also exposed to the risk of non-performance by its clients, which it seeks to mitigate through the maintenance of adequate collateral. In its role as custodian bank in the securities and repurchase transaction market, the Firm can be exposed to intra-day credit risk of its clients. If a client to whomwhich the Firm provides such services becomes bankrupt or insolvent, the Firm may become involved in disputes and litigation with various parties, including one or more CCP’s,CCPs, the client’s bankruptcy estate and other creditors, or involved in regulatory investigations. All of such events can increase the Firm’s operational and litigation costs and may result in losses if any collateral received by the Firm declines in value.
During periods of market stress or illiquidity, the Firm’s credit risk also may be further increased when the Firm cannot realize the fair value of the collateral held by it or when collateral is liquidated at prices that are not sufficient to recover the full amount of the loan, derivative or other exposure due to the Firm. Further, disputes with obligors as


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Part I

to the valuation of collateral significantlycould increase in times of significant market stress, and illiquidity. Periods ofvolatility or illiquidity, could produce losses ifand the Firm could suffer losses during such periods if it is unable to realize the fair value of collateral or manage declines in the value of collateral.
Concentration of credit and market risk could increase the potential for significant losses.
JPMorgan Chase has exposure to increased levels of risk when customers are engaged in similar business activities or activities in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic conditions. As a result, the Firm regularly monitors various segments of its portfolio exposures to assess potential concentration risks. The Firm’s efforts to diversify or hedge its credit portfolio against concentration risks may not be successful.
In addition, disruptions in the liquidity or transparency of the financial markets may result in the Firm’s inability to sell, syndicate or realize the value of its positions, thereby leading to increased concentrations. The inability to reduce the Firm’s positions may not only increase the market and credit risks associated with such positions, but may also increase the level of risk-weighted assets on the Firm’s balance sheet, thereby increasing its capital requirements and funding costs, all of which could adversely affect the operations and profitability of the Firm’s businesses.
Liquidity Risk
If JPMorgan Chase does not effectively manage its liquidity, its business could suffer.
JPMorgan Chase’s liquidity is critical to its ability to operate its businesses. Some potential conditions that could impair the Firm’s liquidity include markets that become illiquid or
are otherwise experiencing disruption, unforeseen cash or capital requirements (including, among others, commitments that may be triggered to special purpose entities (“SPEs”) or other entities), difficulty in selling or inability to sell assets, unforeseen outflows of cash or collateral, and lack of market or customer confidence in the Firm or financial markets in general. These conditions may be caused by events over which the Firm has little or no control. The widespread crisis in investor confidence and resulting liquidity crisis experienced in 2008 and into early 2009 increased the Firm’s cost of funding and limited its access to some of its traditional sources of liquidity (such as securitized debt offerings backed by mortgages, credit card receivables and other assets) during that time, and there is no assurance that these severe conditions could not occur in the future.
If the Firm’s access to stable and low cost sources of funding, such as bank deposits, areis reduced, the Firm may need to raise alternative funding which may be more expensive or of limited availability. In addition, regulations regarding the amount and types of securities that the Firm may use to satisfy applicable liquidity coverage ratio and net stable funding ratio requirements may also affect the Firm’s cost of funding.
As a holding company, JPMorgan Chase & Co. relies on the earnings of its subsidiaries for its cash flow and,
consequently, its ability to pay dividends and satisfy its debt and other obligations. These payments by subsidiaries may take the form of dividends, loans or other payments. Several of JPMorgan Chase & Co.’s principal subsidiaries are subject to dividend distribution, or capital adequacy or liquidity coverage requirements or other regulatory restrictions on their ability to provide such payments. Limitations in the payments that JPMorgan Chase & Co. receives from its subsidiaries could reduce its liquidity position.ability to pay dividends and satisfy its debt and other obligations.
Some regulatorsRegulators in some countries in which the Firm has operations have proposed legislation or regulations requiring large banks to incorporate aconduct certain businesses through separate subsidiarysubsidiaries in those countries, in which they operate, and to maintain independent capital and liquidity for such subsidiaries. If adopted, these requirements could hinder the Firm’s ability to efficiently manage its funding and liquidity in a centralized manner.
Reductions in the Firm’sJPMorgan Chase’s credit ratings may adversely affect its liquidity and cost of funding, as well as the value of debt obligations issued by the Firm.
JPMorgan Chase & Co. and certain of its principal subsidiaries including JPMorgan Chase Bank, N.A., are currently rated by credit rating agencies. In 2013, Moody’s downgraded itsRating agencies evaluate both general and firm- and industry-specific factors when determining their credit ratings of JPMorgan Chase & Co.for a particular financial institution, including economic and several othergeopolitical trends, regulatory developments, future profitability, risk management practices, legal expenses, assumptions surrounding government support and ratings differentials between bank holding companies based on Moody’s reassessment of its assumptions relating to implicit government support for such companies. In addition, as of year-end 2013, S&P had JPMorgan Chase & Co. on “negative” outlook, indicating the possibility of a downgrade in ratings.and their bank subsidiaries. Although the Firm closely


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Part I

monitors and manages, to the extent it is able, factors influencingthat could influence its credit ratings, there is no assurance that suchthe Firm’s credit ratings will not be lowered in the future. Furthermore, the rating agencies continue to evaluate economic and geopolitical trends, regulatory developments, rating uplift assumptions surrounding government support, future, profitability, risk management practices and legal expenses, all of which could lead to adverse ratings actions. There is no assuranceor that any such downgrades from rating agencies, if they affected the Firm’s credit ratings,downgrade would not occur at times of broader market instability when the Firm’s options for responding to events may be more limited and general investor confidence is low.
Further,Furthermore, a reduction in the Firm’s credit ratings could reduce the Firm’s access to debtcapital markets, materially increase the cost of issuing debt,securities, trigger additional collateral or funding requirements, and decrease the number of investors and counterparties willing or permitted, contractually or otherwise, to do business with or lend to the Firm, thereby curtailing the Firm’s business operations and reducing its profitability. In addition, any such reduction in credit ratings may increase the credit spreads charged by the market for taking credit risk on JPMorgan Chase & Co. and its subsidiaries and, as a result, could adversely affect the value of debt and other obligations that theyJPMorgan Chase & Co. and its subsidiaries have issued or may issue in the future.future.


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Legal Risk
JPMorgan Chase faces significant legal risks, both from regulatory investigations and proceedings and from private actions brought against the Firm.
JPMorgan Chase is named as a defendant or is otherwise involved in various legal proceedings, including class actions and other litigation or disputes with third parties. Actions currently pending against the Firm may result in judgments, settlements, fines, penalties or other results adverse to the Firm, which could materially and adversely affect the Firm’s business, financial condition or results of operations, or cause serious reputational harm to the Firm. As a participant in the financial services industry, it is likely that the Firm will continue to experience a high level of litigation related to its businesses and operations.
In addition, and as noted above, the Firm’s businesses and operations are also subject to heightened regulatory oversight and scrutiny, which may lead to additional regulatory investigations or enforcement actions. As the regulators and other government agencies continue to examine the operations of the Firm and its bank subsidiaries, there is no assurance that they will not pursue additional consent ordersregulatory settlements or other enforcement actions will not be issued by themagainst the Firm in the future. A single event may give rise to numerous and overlapping investigations and proceedings, either by multiple federal and state agencies and officials in the U.S. or, in some instances, regulators and other governmental officials in non-U.S. jurisdictions. These and other initiatives from federalU.S. and statenon-U.S. governmental authorities and officials may subject the Firm to further judgments, settlements, fines or penalties, or cause the Firm to be required to restructure its operations and activities or to cease offering certain products or services, all of which could harm the Firm’s reputation or lead to reputational issues, or
higher operational costs, thereby reducing the Firm’s revenue.profitability.
Other Business and Operational Risks
JPMorgan Chase’s operations are subject to risk of loss from unfavorable economic, monetary and political developments in the United StatesU.S. and around the world.
JPMorgan Chase’s businesses and earnings are affected by the fiscal and other policies that are adopted by various U.S. and non-U.S. regulatory authorities and agencies. The Federal Reserve regulates the supply of money and credit in the United StatesU.S. and its policies determine in large part the cost of funds for lending and investing in the United StatesU.S. and the return earned on those loans and investments. Changes in Federal Reserve policies (as well as the fiscal and monetary policies of non-U.S. central banks or regulatory authorities and agencies)agencies, such as “pegging” the exchange rate of their currency to the currencies of others) are beyond the Firm’s control and may be difficult to predict, and consequently, the impact ofunanticipated changes in these policies could have a negative impact on the Firm’s activities and results of operations is difficult to predict.operations.
The Firm’s businesses and revenue are also subject to risks inherent in investing and market-making in securities, loans and other obligations of companies worldwide. These risks include, among others, negative effects from slowing growth rates or recessionary economic conditions, or the risk of loss from unfavorable political, legal or other developments, including social or political instability, in the countries in which such companies operate, as well as the other risks and considerations as described further below.
Several of the Firm’s businesses engage in transactions with, or trade in obligations of, U.S. and non-U.S. governmental entities, including national, state, provincial, municipal and local authorities. These activities can expose the Firm to enhanced sovereign, credit-related, operational and reputational risks, including the risks that a governmental entity may default on or restructure its obligations or may claim that actions taken by government officials were beyond the legal authority of those officials, which could adversely affect the Firm’s financial condition and results of operations.
Further, various countries in which the Firm operates or invests, or in which the Firm may do so in the future, have in the past experienced severe economic disruptions particular to those countries or regions. The ongoing crisis in Russia and impact of sanctions, coupled with sharp oil price declines, a potential slowdown in the macroeconomic prospects in China, and concerns about potential economic weaknesses in the Eurozone (including the permanent resolution of the Greek “bailout” program), could undermine investor confidence and affect the operating environment in 2015. In some cases, concerns regarding the fiscal condition of one or more countries can cause a contraction of available credit and reduced activity among trading partners or create market volatility that could lead to “market contagion” toaffecting other countries in the same


12


region or beyond the region. Accordingly, it is possible that economic disruptions in certain countries, even in countries in which the Firm does not conduct business or have operations or engages in only limited activities, will adversely affect the Firm.
JPMorgan Chase’s international strategyoperations in emerging markets may be hindered by local political, social and economic factors, and will be subject to additional compliance costs and risks.
JPMorgan Chase has expanded and plans to continue to grow its international wholesale businesses in Europe/Middle East/Africa (“EMEA”), Asia/Pacific and Latin America/Caribbean over time. As part of its international strategy, the Firm seeks to provide a wider range of financial services to its clients that conduct business in those regions.
Some of the countries in which JPMorgan Chase conducts its wholesale businesses have economies or markets that are less developed and more volatile, and may have legal and regulatory regimes that are less established or predictable, than the United StatesU.S. and other developed markets in which the Firm currently operates. Some of these countries have in the past experienced severe economic disruptions, including extreme currency fluctuations, high inflation, or low or negative growth, among other negative conditions, or have imposed restrictive monetary policies such as currency exchange controls and other laws and restrictions that adversely affect the local and regional business environment. In addition, these countries have historically been more susceptible to unfavorable political, social or economic developments which have in the past resulted in, and may in the future lead to, social unrest, general strikes and demonstrations, outbreaks of hostilities, overthrow of incumbent governments, terrorist attacks or other forms of internal discord, all of which can adversely affect the Firm’s operations or investments in such countries. Political, social or economic disruption or dislocation in certain countries or regions in which the Firm conducts its wholesale businesses can hinder the growth and profitability of those operations, and there can be no assurance that the Firm will be able to successfully execute its international strategy.operations.


13

Part I

Less developed legal and regulatory systems in certain countries can also have adverse consequences on the Firm’s operations in those countries, including, among others, the absence of a statutory or regulatory basis or guidance for engaging in specific types of business or transactions,transactions; the promulgation of conflicting or ambiguous laws and regulations or the inconsistent application or interpretation of existing laws and regulations; uncertainty as to the enforceability of contractual obligations; difficulty in competing in economies in which the government controls or protects all or a portion of the local economy or specific businesses, or where graft or corruption may be pervasive; and the threat of arbitrary regulatory investigations, civil litigations or criminal prosecutions.
Revenue from international operations and trading in non-U.S. securities and other obligations may be subject to negative fluctuations as a result of the above considerations, as well as due to governmental actions including expropriation, nationalization, confiscation of assets, price controls, capital controls, exchange controls, and changes in laws and regulations. The impact of these fluctuations could be accentuated as some trading markets are smaller, less liquid and more volatile than larger markets. Also, any of the above-mentioned events or circumstances in one country can affect, and has in the past
conditions of these types have affected, the Firm’s operations and investments in another country or countries, including the Firm’s operations in the United States.U.S. As a result, any such unfavorable conditions or developments could have an adverse impact on the Firm’s business and results of operations.
Conducting business in countries with less developed legal and regulatory regimes often requires the Firm to devote significant additional resources to understanding, and monitoring changes in, local laws and regulations, as well as structuring its operations to comply with local laws and regulations and implementing and administering related internal policies and procedures. There can be no assurance that the Firm will always be successful in its efforts to conduct its business in compliance with laws and regulations in countries with less predictable legal and regulatory systems. In addition, the Firm can also incur higher costs, and face greater compliance risks, in structuring and operating its operationsbusinesses outside the United StatesU.S. to comply with U.S. anti-corruption and anti-money laundering laws and regulations.
JPMorgan Chase’s commodities activities are subject to extensive regulation, potential catastrophic events and environmental risks and regulation that may expose the Firm to significant cost and liability.
JPMorgan Chase engages in the storage, transportation, marketing or trading of several commodities, including metals, agricultural products, crude oil, oil products, natural gas, electric power, emission credits, coal, freight, and related products and indices. The Firm is also engaged in power generation and has invested in companies engaged in wind energy and in sourcing, developing and trading emission reduction credits. As a result of all of these
activities, the Firm is subject to extensive and evolving energy, commodities, environmental, and other governmental laws and regulations. The Firm expects laws and regulations affecting its commodities activities to expand in scope and complexity, and to restrict some of the Firm’s activities, which could result in lower revenues from the Firm’s commodities activities. In addition, the Firm may incur substantial costs in complying with current or future laws and regulations, and the failure to comply with these laws and regulations may result in substantial civil and criminal fines and penalties. Furthermore, liability may be incurred without regard to fault under certain environmental laws and regulations for remediation of contaminations.
The Firm’s commodities activities also further expose the Firm to the risk of unforeseen and catastrophic events, including natural disasters, leaks, spills, explosions, release of toxic substances, fires, accidents on land and at sea, wars, and terrorist attacks that could result in personal injuries, loss of life, property damage, damage to the Firm’s reputation and suspension of operations. The Firm’s commodities activities are also subject to disruptions, many of which are outside of the Firm’s control, from the breakdown or failure of power generation equipment, transmission lines or other equipment or processes, and the contractual failure of performance by third-party suppliers or service providers, including the failure to obtain and deliver raw materials necessary for the operation of power generation facilities. The Firm’s actions to mitigate its risks related to the above-mentioned considerations may not prove adequate to address every contingency. In addition, insurance covering some of these risks may not be available, and the proceeds, if any, from insurance recovery may not be adequate to cover liabilities with respect to particular incidents. As a result, the Firm’s financial condition and results of operations may be adversely affected by such events.
JPMorgan Chase relies on the integrity of its operating systems and employees, and those of third parties, and certain failures of such systems or misconduct by such employees could materially and adversely affect the Firm’s operations.
JPMorgan Chase’s businesses are dependent on the Firm’s ability to process, record and monitor aan increasingly large number of complex transactions.transactions and to do so on a faster and more frequent basis. The Firm’s front- and back-office trading systems similarly rely on their access to, and on the functionality of, the operating systems maintained by third parties such as clearing and payment systems, central counterparties, securities exchanges and data processing and technology companies. If the Firm’s financial, accounting, trading or other data processing systems, or the operating systems of third parties on which the Firm’s businesses are dependent, are unable to meet these increasingly demanding standards, or if they fail or have other significant shortcomings, the Firm could be materially and adversely affected. The Firm is similarly dependent on its employees. The Firm could be materially and adversely affected if one or more of its employees causes a significant operational breakdown or failure, either as a result of human error or where an individual purposefully sabotages or fraudulently manipulates the Firm’s operations or systems. In addition, aswhen the Firm changes processes or introduces new products and services and new remote connectivity solutions (including Internet and mobile banking services), the Firm may not fully appreciate or identify new operational risks that may arise from such changes. Any of these occurrences could diminish the Firm’s ability to


14



operate one or more of its businesses, or result in potential liability to clients and customers, increased operating expenses, higher litigation costs (including fines and sanctions), reputational damage, regulatory


13

Part I

intervention or weaker competitive standing, any of which could materially and adversely affect the Firm.
Third parties with which the Firm does business, as well as retailers and other third parties with which the Firm’s customers do business, can also be sources of operational risk to the Firm, including with respect toparticularly where activities of customers are beyond the Firm’s security and control systems, such as through the use of the internet, personal smart phones and other mobile services. Security breaches affecting such parties andthe Firm’s customers, or systems breakdowns or failures, of the systemssecurity breaches or employee misconduct by the employees ofaffecting such parties. Incidents of these typesother third parties, may require the Firm to take steps to protect the integrity of its own operational systems or to safeguard confidential information of the Firm or its customers, thereby increasing the Firm’s operational costs and potentially diminish customer satisfaction.
If personal, confidential or proprietary information of customers or clients in the Firm’s possession were to be mishandled or misused, the Firm could suffer significant regulatory consequences, reputational damage and financial loss. Such mishandling or misuse could include circumstances where, for example, such information was erroneously provided to parties who are not permitted to have the information, either through the fault of the Firm’s systems, employees or counterparties, or where such information was intercepted or otherwise inappropriately takencompromised by third parties.
The Firm may be subject to disruptions of its operating systems arising from events that are wholly or partially beyond the Firm’s control, which may include, for example, security breaches (as discussed further below); electrical or telecommunications outages; failures of computer servers or other damage to the Firm’s property or assets; natural disasters or severe weather conditions; health emergencies or pandemics; or events arising from local or larger scalelarger-scale political events, including outbreaks of hostilities or terrorist acts. JPMorgan Chase maintains a global resiliency and crisis management program that is intended to ensure that the Firm has the ability to recover its critical business functions and supporting assets, including staff, technology and facilities, in the event of a business interruption. While the Firm believes that its current resiliency plans are both sufficient and adequate, there can be no assurance that such plans will fully mitigate all potential business continuity risks to the Firm.Firm or its customers and clients. Any failures or disruptions of the Firm’s systems or operations could give rise to losses in service to customers and clients, adversely affect the Firm’s business and results of operations by subjecting the Firm to losses or liability, or require the Firm to expend significant resources to correct the failure or disruption, as well as by exposing the Firm to litigation, regulatory fines or penalties or losses not covered by insurance.
A breach in the security of JPMorgan Chase’s systems could disrupt its businesses, result in the disclosure of confidential information, damage its reputation and
create significant financial and legal exposure for the Firm.
Although JPMorgan Chase devotes significant resources to maintain and regularly upgradeupdate its systems and processes that are designed to protect the security of the Firm’s computer systems, software, networks and other technology assets and the confidentiality, integrity and availability of information belonging to the Firm and its customers and clients, there is no assurance that all of the Firm’s security measures will provide absolute security. JPMorgan Chase and other financial services institutions and companies engaged in data processing have reported significant breaches in the security of their websites or other systems, some of which have involved sophisticated and targeted attacks intended to obtain unauthorized access to confidential information, destroy data, disrupt or degrade service, sabotage systems or cause other damage, oftenincluding through the introduction of computer viruses or malware, cyberattacks and other means. In particular,A cyberattack against the Firm in 2014 resulted in customer and internal data of the Firm being compromised. The Firm is regularly targeted by unauthorized parties using malicious code and viruses, and has also experienced several significant distributed denial-of-service attacks from technically sophisticated and well-resourced third parties which were intended to disrupt online banking services, as well as data breaches due to cyberattacks which, in certain instances, have resulted in unauthorized access to customer data.services.
Despite the Firm’s efforts to ensure the integrity of its systems, it is possible that the Firm may not be able to anticipate, detect or recognize threats to its systems or to implement effective preventive measures against all security breaches of these types, especially because the techniques used change frequently or are not recognized until launched, and because cyberattacks can originate from a wide variety of sources, including third parties outside the Firm such as persons who are involved with organized crime or associated with external service providers or who are or may be involved in organized crime or linked to terrorist organizations or hostile foreign governments. Those parties may also attempt to fraudulently induce employees, customers, third-party service providers or other users of the Firm’s systems to disclose sensitive information in order to gain access to the Firm’s data or that of its customers or clients. These risks may increase in the future as the Firm continues to increase its mobile-payment and other internet-based product offerings and expands its internal usage of web-based products and applications.
A successful penetration or circumvention of the security of the Firm’s systems could cause serious negative consequences for the Firm, including significant disruption of the Firm’s operations, misappropriation of confidential information of the Firm or that of its customers, or damage to computers or systems of the Firm and those of its customers and counterparties, and could result in violations of applicable privacy and other laws, financial loss to the Firm or to its customers, loss of confidence in the Firm’s security measures, customer dissatisfaction, significant


15

Part I

litigation exposure and harm to the Firm’s reputation, all of which could have a material adverse effect on the Firm.


14


Risk Management
JPMorgan Chase’s framework for managing risks and its risk management procedures and practices may not be effective in identifying and mitigating every risk to the Firm, thereby resulting in losses.
JPMorgan Chase’s risk management framework seeks to mitigate risk and loss to the Firm. The Firm has established processes and procedures intended to identify, measure, monitor, report and analyze the types of risk to which the Firm is subject. However, as with any risk management framework, there are inherent limitations to the Firm’s risk management strategies because there may exist, or develop in the future, risks that the Firm has not appropriately anticipated or identified. Any lapse in the Firm’s risk management framework and governance structure or other inadequacies in the design or implementation of the Firm’s risk management framework, governance, procedures or practices could, individually or in the aggregate, cause unexpected losses for the Firm, materially and adversely affect the Firm’s financial condition and results of operations, require significant resources to remediate any risk management deficiency, attract heightened regulatory scrutiny, expose the Firm to regulatory investigations or legal proceedings, subject the Firm to fines, penalties or judgments, harm the Firm’s reputation, or otherwise cause a decline in investor confidence.
The Firm’s products, including loans, leases, lending commitments, derivatives, trading account assets and assets held-for-sale, as well as cash management and clearing activities, expose the Firm to credit risk. As one of the nation’s largest lenders, the Firm has exposures arising from its many different products and counterparties, and the credit quality of the Firm’s exposures can have a significant impact on its earnings. The Firm establishes allowances for probable credit losses inherent in its credit exposure, including unfunded lendinglending-related commitments. The Firm also employs stress testing and other techniques to determine the capital and liquidity necessary to protect the Firm in the event of adverse economic or market events. These processes are critical to the Firm’s financial results and condition, and require difficult, subjective and complex judgments, including forecasts of how economic conditions might impair the ability of the Firm’s borrowers and counterparties to repay their loans or other obligations. As is the case with any such assessments, there is always the possibility that the Firm will fail to identify the proper factors or that the Firm will fail to accurately estimate the impact of factors that it identifies.
JPMorgan Chase’s market-making businesses may expose the Firm to unexpected market, credit and operational risks that could cause the Firm to suffer unexpected losses. Severe declines in asset values, unanticipated credit events, or unforeseen circumstances that may cause previously uncorrelated factors to become correlated (and vice versa)
may create losses resulting from risks not appropriately taken into account in the development, structuring or
pricing of a financial instrument such as a derivative. Certain of the Firm’s derivative transactions require the physical settlement by delivery of securities commodities or other obligations that the Firm does not own; if the Firm is unable to obtain such securities commodities or obligations within the required timeframe for delivery, this could cause the Firm to forfeit payments otherwise due to it and could result in settlement delays, which could damage the Firm’s reputation and ability to transact future business. In addition, in situations where trades are not settled or confirmed on a timely basis, the Firm may be subject to heightened credit and operational risk, and in the event of a default, the Firm may be exposed to market and operational losses. In particular, disputes regarding the terms or the settlement procedures of derivative contracts could arise, which could force the Firm to incur unexpected costs, including transaction, legal and litigation costs, and impair the Firm’s ability to manage effectively its risk exposure from these products.
In a difficult or less liquid market environment, the Firm’s risk management strategies may not be effective because other market participants may be attempting to use the same or similar strategies to deal with the challenging market conditions. In such circumstances, it may be difficult for the Firm to reduce its risk positions due to the activity of such other market participants.
Many of the Firm’s risk management strategies or techniques have a basis in historical market behavior, and all such strategies and techniques are based to some degree on management’s subjective judgment. For example, many models used by the Firm are based on assumptions regarding correlations among prices of various asset classes or other market indicators. In times of market stress, or in the event of other unforeseen circumstances, previously uncorrelated indicators may become correlated, or conversely, previously correlated indicators may make unrelated movements. These sudden market movements or unanticipated or unidentified market or economic movements have in some circumstances limited and could again limit the effectiveness of the Firm’s risk management strategies, causing the Firm to incur losses.
Many of the models used by the Firm are subject to review not only by the Firm’s Model Risk function but also by the Firm’s regulators in order that the Firm may utilize such models in connection with the Firm’s calculations of market risk risk-weighted assets (“RWA”), credit risk RWA and creditoperational risk RWA under the Advanced Approach of Basel III. The Firm may be subject to higher capital charges, which could adversely affect its financial results or limit its ability to expand its businesses, if such models do not receive approval by its regulators. In addition, there is no assurance that the amount of capital that the Firm holds with respect to operational risk, as derived from its operational risk capital model required under the Basel III capital standards, will


16



not be required to increase, which may have the effect of reducing the Firm’s profitability.
In addition, the Firm must comply with enhanced standards for the assessment and management of risks associated with vendors and other third parties that provide services to the Firm. These requirements apply to the Firm both under general guidance issued by theits banking regulators and, more specifically, under certain of the Consent Order entered into byconsent orders to which the Firm relating to collections litigation practices.is subject. The Firm has incurred and expects to


15

Part I

incur additional costs and expenses in connection with its initiatives to address the risks associated with oversight of its third party relationships. Failure by the Firm to appropriately assess and manage third party relationships, especially those involving significant banking functions, shared services or other critical activities, could result in potential liability to clients and customers, fines, penalties or judgments imposed by the Firm’s regulators, increased operating expenses and harm to the Firm’s reputation, any of which could materially and adversely affect the Firm.
Lapses in disclosure controls and procedures or internal control over financial reporting could materially and adversely affect the Firm’s operations, profitability or reputation.
There can be no assurance that the Firm’s disclosure controls and procedures will be effective in every circumstance or that a material weakness or significant deficiency in internal control over financial reporting couldwill not occur again.occur. Any such lapses or deficiencies may materially and adversely affect the Firm’s business and results of operations or financial condition, restrict its ability to access the capital markets, require the Firm to expend significant resources to correct the lapses or deficiencies, expose the Firm to regulatory or legal proceedings, subject it to fines, penalties or judgments, harm the Firm’s reputation, or otherwise cause a decline in investor confidence.
Other Risks
The financial services industry is highly competitive, and JPMorgan Chase’s inability to compete successfully may adversely affect its results of operations.
JPMorgan Chase operates in a highly competitive environment, and the Firm expects competitive conditions to continue to intensify asthat competition in the U.S. and global financial services industry produces better-capitalized and more geographically diverse companies that are capablewill continue to be intense. Competitors of offering a wider array of financial products and services at more competitive prices.
Competitorsthe Firm include other banks, brokerage firms, investment banking companies, merchant banks, hedge funds, commodity trading companies, private equity firms, insurance companies, mutual fund companies, investment managers, credit card companies, mortgage banking companies, trust companies, securities processing companies, automobile financing companies, leasing
companies, e-commerce and other Internet-based companies, and a variety of other financial services and advisory companies. Technological advances and the growth of e-commerce have made it possible for non-depository institutions to offer products and services that traditionally were banking products, and for financial institutions and other companies to provide electronic and Internet-based financial solutions, including electronic securities trading.trading and payment processing. The Firm’s businesses generally compete on the basis of the quality and variety of the Firm’s products and services, transaction execution, innovation, reputation and price. Ongoing or increased competition in any one or all of these areas may put downward pressure on prices for the Firm’s products and services or may cause the Firm to lose market share. Increased competition also
may require the Firm to make additional capital investments in its businesses in order to remain competitive. These investments may increase expense or may require the Firm to extend more of its capital on behalf of clients in order to execute larger, more competitive transactions. The Firm cannot provide assurance that the significant competition in the financial services industry will not materially and adversely affect its future results of operations.
Competitors of the Firm’s non-U.S. wholesale businesses are typically subject to different, and in some cases, less stringent, legislative and regulatory regimes. For example, the regulatory objectives underlying several provisions of the Dodd-Frank Act, including the prohibition on proprietary trading under the Volcker Rule, and the derivatives “push-out” rules, have not been embraced by governments and regulatory agencies outside the United StatesU.S. and may not be implemented into law in most countries. The more restrictive laws and regulations applicable to U.S. financial services institutions, such as JPMorgan Chase, can put the Firm at a competitive disadvantage to its non-U.S. competitors, including prohibiting the Firm from engaging in certain transactions, imposing higher capital requirements on the Firm, making the Firm’s pricing of certain transactions more expensive for clients or adversely affecting the Firm’s cost structure for providing certain products, all of which can reduce the revenue and profitability of the Firm’s wholesale businesses.
JPMorgan Chase’s ability to attract and retain qualified employees is critical to the success of its business, and failure to do so may materially adversely affect the Firm’s performance.success.
JPMorgan Chase’s employees are the Firm’s most important resource, and in many areas of the financial services industry, competition for qualified personnel is intense. The imposition onFirm endeavors to attract talented and diverse new employees and retain and motivate its existing employees. The Firm also seeks to retain a pipeline of senior employees with superior talent, augmented from time to time by external hires, to provide continuity of succession for the Firm’s Operating Committee, including the Chief Executive Officer position, and senior positions below the Operating Committee. The Firm regularly reviews candidates for senior management positions to assess whether they currently are ready for a next-level role. In addition, the Firm’s Board of Directors is deeply involved in succession planning, including review of the succession plans for the Chief Executive Officer and the members of the Operating Committee. If for any reason the Firm or its employees of restrictions on executive compensation may adversely affect the Firm’s ability to attract and retain qualified senior management and employees. If the Firm iswere unable to continue to attract or retain and attract qualified employees, including successors to the Chief Executive Officer or members of the Operating Committee, the Firm’s performance, including its competitive position, could be materially and adversely affected.


17

Part I

JPMorgan Chase’s financial statements are based in part on assumptions and estimates which, if incorrect, could cause unexpected losses in the future.
Pursuant toUnder accounting principles generally accepted in the United States,U.S. (“U.S. GAAP”), JPMorgan Chase is required to use certain assumptions and estimates in preparing its financial


16


statements, including in determining allowances for credit losses and reserves related to litigation, among other items. Certain of the Firm’s financial instruments, including trading assets and liabilities, available-for-sale securities, certain loans, MSRs, private equity investments, structured notes and certain repurchase and resale agreements, among other items, require a determination of their fair value in order to prepare the Firm’s financial statements. Where quoted market prices are not available, the Firm may make fair value determinations based on internally developed models or other means which ultimately rely to some degree on management estimationestimates and judgment. In addition, sudden illiquidity in markets or declines in prices of certain loans and securities may make it more difficult to value certain balance sheet items, which may lead to the possibility that such valuations will be subject to further change or adjustment. If assumptions or estimates underlying the Firm’s financial statements are incorrect, the Firm may experience material losses.
Damage to JPMorgan Chase’s reputation could damage its businesses.
Maintaining trust in JPMorgan Chase is critical to the Firm’s ability to attract and maintain customers, investors and employees. Damage to the Firm’s reputation can therefore cause significant harm to the Firm’s business and prospects. Harm to the Firm’s reputation can arise from numerous sources, including, among others, employee misconduct, security breaches, compliance failures, litigation or regulatory outcomes or governmental investigations. The Firm’s reputation could also be harmed by the failure of an affiliate, joint-venturer or merchant banking portfolio company, or a vendor or other third party with which the Firm does business, to comply with laws or regulations. In addition, a failure or perceived failure to deliver appropriate standards of service and quality, or a failure or perceived failure to treat customers and clients fairly, or to handle or use confidential information of customers or clients appropriately or in compliance with applicable privacy laws and regulations can result in customer dissatisfaction, litigation and heightened regulatory scrutiny, all of which can lead to lost revenue, higher operating costs and harm to the Firm’s reputation. Adverse publicity or negative information posted on social media websites regarding the Firm, whether or not true, may result in harm to the Firm’s prospects. Actions by the financial services industry generally or by certain members of or individuals in the industry can also affect the Firm’s reputation. For example, the role played by financial services firms induring the financial crisis, including concerns that consumers have been treated unfairly by financial institutions, has damaged the reputation of the industry as a whole. Should any of these or other events or factors that can undermine the Firm’s reputation occur, there is no assurance that the additional costs and expenses that the Firm may need to incur to address the issues giving
rise to the reputational harm could not adversely affect the Firm’s earnings and results of operations.operations, or that damage to the Firm’s reputation will not impair the Firm’s ability to retain its existing or attract new customers, investors and employees.
Management of potential conflicts of interests has become increasingly complex as the Firm continues to expand its business activities through more numerous transactions, obligations and interests with and among the Firm’s clients. The failure to adequately address, or the perceived failure to adequately address conflicts of interest could affect the willingness of clients to deal with the Firm, or give rise to litigation or enforcement actions, as well as cause serious reputational harm to the Firm.
ITEM 1B: UNRESOLVED SEC STAFF COMMENTS
None.
ITEM 2: PROPERTIES
JPMorgan Chase’sChase’s headquarters is located in New York City at 270 Park Avenue, a 50-story office building owned by JPMorgan Chase.Chase. This location contains approximately 1.3 million square feet of space.
In total, JPMorgan Chase owned or leased approximately 11.410.5 million square feet of commercial office and retail space in New York City at December 31, 2013. 2014. JPMorgan Chase and its subsidiaries also own or lease significant administrative and operational facilities in Chicago, IllinoisColumbus/Westerville, Ohio (3.7 million square feet); Houston and Dallas, Texas (3.6Chicago, Illinois (3.4 million square feet); Columbus, Ohio (2.8Wilmington/Newark, Delaware (2.2 million square feet); Phoenix,Houston, Texas (2.2 million square feet); Dallas/Fort Worth, Texas (2.0 million square feet); Phoenix/Tempe, Arizona (1.4(1.8 million square feet); Jersey City, New Jersey (1.0(1.2 million square feet); as well as owning or leasing 5,6305,602 retail branches in 23 states. At December 31, 2013,2014, the Firm occupied approximately 67.5 milliona total square feet of space in the United States.
On December 17, 2013, the Firm sold One Chase Manhattan Plaza, a 60-story, 2.2 million square foot office building. Contemporaneously, the Firm entered into a lease back agreement on approximately 1.265.5 million square feet of space in the building for one year in order to provide time to relocate its employees to other locations, predominantly in New York and New Jersey. Additionally, the Firm entered into long-term lease back agreements ranging from five to ten years for approximately 0.3 million square feet of space, which includes five office floors, portions of the lower level space, and retail branch space on the ground floor.U.S.
At December 31, 2013,2014, the Firm also owned or leased approximately 5.45.5 million square feet of space in Europe, the Middle East and Africa. In the United Kingdom,U.K., at December 31, 2013, 2014, JPMorgan Chase owned or leased approximately 4.5 million square feet of space, including 1.4 million square feet at 25 Bank Street, the European headquarters of the Corporate & Investment Bank.
In 2008, JPMorgan Chase acquired a 999-year leasehold interest in land at London’s Canary Wharf. JPMorgan Chase has a building agreement in place through October 30, 2016, to develop the Canary Wharf site for future use.


18



JPMorgan Chase and its subsidiaries also occupy offices and other administrative and operational facilities in the Asia/Pacific region, Latin America and Canada under ownership and leasehold agreements aggregating approximately 5.95.8 million square feet of space at December 31, 2013.2014. This includes leases for administrative and operational facilities in India (2.0 million square feet) and the Philippines (1.0 million square feet).
The properties occupied by JPMorgan Chase are used across all of the Firm’s business segments and for corporate purposes. JPMorgan Chase continues to evaluate its current and projected space requirements and may determine from time to time that certain of its premises and facilities are no longer necessary for its operations. There is no assurance that the Firm will be able to dispose of any such excess


17

Parts I and II

premises or that it will not incur charges in connection with such dispositions. Such disposition costs may be material to the Firm’s results of operations in a given period. For a discussion ofinformation on occupancy expense, see the Consolidated Results of Operations on pages 71–74.68–71.
ITEM 3: LEGAL PROCEEDINGS
For a description of the Firm’s material legal proceedings, see Note 31 on pages 326–332.

31.
ITEM 4: MINE SAFETY DISCLOSURES
Not applicable.



19

Part II

ITEM 5: MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Market for registrant’s common equity
The outstanding shares of JPMorgan Chase common stock are listed and traded on the New York Stock Exchange, the London Stock Exchange and the Tokyo Stock Exchange. For the quarterly high and low prices of and cash dividends declared on JPMorgan Chase’sChase’s common stock for the last two years, see the section entitled “Supplementary information – Selected quarterly financial data (unaudited)” on pages 339–340.307–308. For a comparison of the cumulative total return for JPMorgan Chase common stock with the comparable total return of the S&P 500 Index, the KBW Bank Index and the S&P Financial Index over the five-year period ended December 31, 2013,2014, see “Five-year stock performance,”performance”, on page 63.63.
JPMorgan Chase declared and paid quarterly cash dividendsFor information on its common stock in the amount of $0.38 per share for the second, third and fourth quarters of 2013, $0.30 per share for the first quarter of 2013, $0.30 per share for each quarter of 2012 and $0.25 per share for each quarter of 2011.
The common dividend payout ratio, basedsee Capital actions in the Capital Management section of Management’s discussion and analysis on reported net income, was 33% for 2013, 23% for 2012 and 22% for 2011.page 154. For a discussion of restrictions on dividend payments, see Note 22 and Note 27 on page 309 and page 316, respectively.27. At January 31, 2014,2015, there were 207,543205,115 holders of record of JPMorgan Chase common stock. For information regarding securities authorized for issuance under the Firm’s employee stock-based compensation plans, see Part III, Item 12 on page 24.23.
Repurchases under the common equity repurchase program
On March 13, 2012, the Board of Directors authorized a $15.0 billion common equity (i.e., common stock and warrants) repurchase program. The amount of equity that may be repurchased is also subject to the amount that is set forth in the Firm's annual capital plan that is submitted to
the Federal Reserve as part of the CCAR process. The following table shows the Firm’sFor information regarding repurchases of common equity for the years ended December 31, 2013, 2012 and 2011, on a trade-date basis. As of December 31, 2013, $8.6 billion of authorized repurchase capacity remained under the program.
Year ended December 31,      
(in millions) 2013 2012 2011
Total number of shares of common stock repurchased 96
 31
 229
Aggregate purchase price of common stock repurchases $4,789
 $1,329
 $8,827
Total number of warrants repurchased 
 18
 10
Aggregate purchase price of warrant repurchases $
 $238
 $122
The Firm may, from time to time, enter into written trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate repurchases in accordance with the common equity repurchase program. A Rule 10b5-1 repurchase plan allows the Firm to repurchase its equity during periods when it would not otherwise be repurchasing common equity — for example, during internal trading “black-out periods.” All purchases under a Rule 10b5-1 plan must be made according to a predefined plan established when the Firm is not aware of material nonpublic information.
The authorization to repurchase common equity will be utilized at management’s discretion, and the timing of purchases and the exact amount of common equity that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm’s capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The repurchase program does not include specific price targets or timetables; may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 programs; and may be suspended at any time.

Shares repurchased pursuant to the common equity repurchase program, during 2013 were as follows.
see Capital actions in the Capital Management section of Management’s discussion and analysis on page 154.
  `     
Year ended December 31, 2013 Total shares of common stock repurchased 
Average price paid per share of common stock(a)
 
Aggregate repurchases of common equity (in millions)(a)
 
Dollar value
of remaining
authorized
repurchase
(in millions)(b)
 
First quarter 53,536,385
 $48.16
 $2,578
 $10,854
 
Second quarter 23,433,465
 50.01
 1,172
 9,683
 
Third quarter 13,622,765
 54.30
 740
 8,943
 
October 2,070,102
 52.57
 109
 8,834
 
November 1,849,030
 54.02
 100
 8,734
 
December 1,583,907
 56.77
 90
 8,644
 
Fourth quarter 5,503,039
 54.27
 299
 8,644
 
Year-to-date 96,095,654
 $49.83
 $4,789
 $8,644
 
(a)Excludes commissions cost.
(b)The amount authorized by the Board of Directors excludes commissions cost.


2018  


Shares repurchased, on a settlement-date basis, pursuant to the common equity repurchase program during 2014 were as follows.
Year ended December 31, 2014 Total shares of common stock repurchased 
Average price paid per share of common stock(a)
 
Aggregate repurchases of common equity (in millions)(a)
 
Dollar value
of remaining
authorized
repurchase
(in millions)(a)
First quarter 6,733,494
 $57.31
 $386
 $8,258
Second quarter 24,769,261
 55.53
 1,375
 6,883
Third quarter 25,503,377
 58.37
 1,489
 5,394
October 9,527,323
 57.92
 552
 4,842
November 6,180,664
 60.71
 375
 4,467
December 9,538,119
 61.08
 583
 3,884
Fourth quarter 25,246,106
 59.80
 1,510
 3,884
Year-to-date 82,252,238
 $57.87
 $4,760
 $3,884
(a)Excludes commissions cost.



Repurchases under the stock-based incentive plans
Participants in the Firm’s stock-based incentive plans may have shares of common stock withheld to cover income taxes. Shares withheld to pay income taxes are repurchased pursuant to the terms of the applicable plan and not under the Firm’s repurchase program. Shares repurchased, on a settlement-date basis, pursuant to these plans during 20132014 were as follows.
Year ended
December 31, 2013
Total shares of common stock
repurchased
 
Average price
paid per share of common stock
Year ended
December 31, 2014
Total shares of common stock
repurchased
 
Average price
paid per share of common stock
First quarter
 $
1,245
 $57.99
Second quarter789
 50.12

 
Third quarter33
 52.52

 
October
 
November
 
December
 
Fourth quarter
 

 
Year-to-date822
 $50.22
1,245
 $57.99


ITEM 6: SELECTED FINANCIAL DATA
For five-year selected financial data, see “Five-year summary of consolidated financial highlights (unaudited)” on pages 62–63.page 62.
ITEM 7: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Management’s discussion and analysis of financial condition and results of operations, entitled “Management’s discussion and analysis,” appears on pages 64–181.169. Such information should be read in conjunction with the Consolidated Financial Statements and Notes thereto, which appear on pages 184–338.172–306.
ITEM 7A: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
For a discussion of the quantitative and qualitative disclosures about market risk, see the Market Risk Management section of Management’s discussion and analysis on pages 142–148.131–136.


19


Part II

ITEM 8: FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
The Consolidated Financial Statements, together with the Notes thereto and the report thereon dated February 19, 2014,24, 2015, of PricewaterhouseCoopers LLP, the Firm’s independent registered public accounting firm, appear on pages 183–338.171–306.
Supplementary financial data for each full quarter within the two years ended December 31, 2013,2014, are included on pages 339–340307–308 in the table entitled “Selected quarterly financial data (unaudited).” Also included is a “Glossary of terms’’ on pages 341–345.309–313.
ITEM 9: CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.



21

Part II

ITEM 9A: CONTROLS AND PROCEDURES
In May 2013, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) issued its updated “Internal Control - Integrated Framework (2013)”. The 2013 framework, which provides guidance for designing, implementing and conducting internal control and assessing its effectiveness, updates the original COSO framework, which was published in 1992. The Firm used the 2013 COSO framework to assess the effectiveness of the Firm’s internal control over financial reporting as of December 31, 2014. See “Management’s report on internal control over financial reporting” on page 170.
As of the end of the period covered by this report, an evaluation was carried out under the supervision and with the participation of the Firm’s management, including its Chairman and Chief Executive Officer and its Chief Financial Officer, of the effectiveness of its disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934). Based on that evaluation, the Chairman and Chief Executive Officer and the Chief Financial Officer concluded that these disclosure controls and procedures were effective. See Exhibits 31.1 and 31.2 for the Certification statements issued by the Chairman and Chief Executive Officer and Chief Financial Officer.
The Firm is committed to maintaining high standards of internal control over financial reporting. Nevertheless, because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. In addition, in a firm as large and complex as JPMorgan Chase,, lapses or deficiencies in internal controls may occur from time to time, and there can be no assurance that any such deficiencies will not result in significant deficiencies or material weaknesses in internal controls in the future. For further information, see “Management’s report on internal control over financial reporting” on page 182.170. There was no change in the Firm’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that occurred during the three months endedDecember 31, 2013,2014, that has materially affected, or is reasonably likely to materially affect, the Firm’s internal control over financial reporting.


20


ITEM 9B: OTHER INFORMATION
Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012, which added Section 13(r) to the Securities Exchange Act of 1934, as amended (the “Exchange Act”), an issuer is required to disclose in its annual or quarterly reports, as applicable, whether it or any of its affiliates knowingly engaged in certain activities, transactions or dealings relating to Iran or with individuals or entities designated pursuant to certain Executive Orders. Disclosure is generally required even where the activities, transactions or dealings were conducted in compliance with applicable law. Except as set forth below, as of the date of this report, the Firm is not aware of any other activity, transaction or dealing by any of its affiliates during the year ended December 31, 20132014 that requires disclosure under Section 219.
Carlson Wagonlit Travel (“CWT”), a business travel management firm in which JPMorgan Chase hashad invested through its merchant banking activities, may be deemed to be an affiliate of the Firm, as that term is defined in Exchange Act Rule 12b-2. CWT has informed the Firm that, during the year ended December 31, 2013, itperiod January 1, 2014 through August 15, 2014 (the date on which the Firm sold its investment in CWT), CWT booked approximately 152 flights (of the approximately 6037 million transactions it booked in 2013)during the period) to Iran on Iran Air for passengers, including employees of foreign governments andand/or non-governmental organizations. All of suchBoth flights originated outside of the United StatesU.S. from countries that permit travel to Iran, and none of such passengers were persons designated under Executive Orders 13224 or 13382 or were employees of foreign governments that are targets of U.S. sanctions. CWT and the Firm believe that this activity is permissible pursuant to certain exemptions from U.S. sanctions for travel-related transactions under the International Emergency Economic Powers Act, as amended. CWT had approximately $10,000$5,000 in gross revenues attributable to these transactions. CWT has informed
In addition, during 2014, JPMorgan Chase Bank, N.A. processed one payment from Iran Air on behalf of a U.S. client into such client’s account at JPMorgan Chase Bank, N.A. Iran Air is designated pursuant to Executive Order 13382. This transaction was authorized by and conducted pursuant to a license from the Treasury Department’s Office of Foreign Assets Control (“OFAC”). JPMorgan Chase Bank, N.A. charged a fee of US$ 3.50 for this transaction. Iran Air overpaid such U.S. client when it made the initial payment to the client. Therefore, upon its U.S. client’s request, the Firm that it intendstransferred the overpayment back to Iran Air in the fourth quarter of 2014 and charged a fee of US$ 5.50 for the transfer. As with the initial transaction, the transfer of the overpayment to Iran Air was authorized by and conducted pursuant to an OFAC license. JPMorgan Chase Bank, N.A. has no current intention to continue tosuch activities but may in the future engage in this activity so long as such activity issimilar transactions for its clients to the extent permitted underby U.S. law.



22 21

Part III




ITEM 10: DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
Executive officers of the registrant(a)
 Age 
Name(at December 31, 2013)2014)Positions and offices
James Dimon5758Chairman of the Board, Chief Executive Officer and President.
Ashley Bacon4445Chief Risk Officer since June 2013. He had been Deputy Chief Risk Officer since June 2012, prior to which he had been Global Head of Market Risk for the Investment Bank (now part of Corporate & Investment Bank).
Michael J. Cavanagh47Co-Chief Executive Officer of the Corporate & Investment Bank since July 2012. He had been Chief Executive Officer of Treasury & Securities Services (now part of Corporate & Investment Bank) from June 2010 until July 2012, prior to which he had been Chief Financial Officer.
Stephen M. Cutler5253General Counsel.
John L. Donnelly5758Head of Human Resources since January 2009.
Mary Callahan Erdoes4647Chief Executive Officer of Asset Management since September 2009.
Marianne Lake4445Chief Financial Officer since January 1, 2013, prior to which she had been Chief Financial Officer of Consumer & Community Banking since 2009. She previously had served as Global Controller of the Investment Bank (now part of Corporate & Investment Bank) from 2007 to 2009.
Douglas B. Petno4849Chief Executive Officer of Commercial Banking since January 2012. He had been Chief Operating Officer of Commercial Banking since October 2010, prior to which he had been Global Head of Natural Resources in the Investment Bank (now part of Corporate & Investment Bank).
Daniel E. Pinto5152Co-ChiefChief Executive Officer of the Corporate & Investment Bank since July 2012March 2014 and Chief Executive Officer of Europe, the Middle East and Africa since June 2011. He had been Co-Chief Executive Officer of the Corporate & Investment Bank from July 2012 until March 2014, prior to which he had been head or co-head of the Global Fixed Income business from November 2009 until July 2012. He was Global Head of Emerging Markets from 2006 until 2009, and was also responsible for the Global Credit Trading & Syndicate business from 2008 until 2009.
Gordon A. Smith5556Chief Executive Officer of Consumer & Community Banking since December 2012 prior to which he had been Co-Chief Executive Officer since July 2012. He had been Chief Executive Officer of Card Services since 2007 and of the Auto Finance and Student Lending businesses since 2011.
Matthew E. Zames4344Chief Operating Officer since April 2013 and head of Mortgage Banking Capital Markets since January 2012. He had been Co-Chief Operating Officer from July 2012 until April 2013. He had been Chief Investment Officer from May until September 2012, co-head of the Global Fixed Income business from November 2009 until May 2012 and co-head of Mortgage Banking Capital Markets from July 2011 until January 2012, prior to which he had served in a number of senior Investment Banking Fixed Income management roles.
(a) All of the executive officers listed in this table are currently members of the Firm’s Operating Committee.
Unless otherwise noted, during the five fiscal years ended December 31, 2013,2014, all of JPMorgan Chase’s above-named executive officers have continuously held senior-level positions with JPMorgan Chase. There are no family relationships among the foregoing executive officers. Information to be provided in Items 10, 11, 12, 13 and 14 of the Form 10-K and not otherwise included herein is incorporated by reference to the Firm’s definitive proxy statement for its 20142015 Annual Meeting of Stockholders to be held on May 20, 2014,19, 2015, which will be filed with the SEC within 120 days of the end of the Firm’s fiscal year ended December 31, 2013.2014.

22 23

Part III


ITEM 11: EXECUTIVE COMPENSATION
See Item 10.


ITEM 12: SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
For security ownership of certain beneficial owners and management, see Item 10.
The following table detailssets forth the total number of shares available for issuance under JPMorgan Chase’sChase’s employee stock-based incentive plans (including shares available for issuance to nonemployee directors). The Firm is not authorized to grant stock-based incentive awards to nonemployees, other than to nonemployee directors.
December 31, 2013Number of shares to be issued upon exercise of outstanding options/SARs Weighted-average exercise price of outstanding options/SARs Number of shares remaining available for future issuance under stock compensation plans
December 31, 2014Number of shares to be issued upon exercise of outstanding options/SARs 
Weighted-average
exercise price of
outstanding
options/SARs
 Number of shares remaining available for future issuance under stock compensation plans
Plan category            
Employee stock-based incentive plans approved by shareholders86,006,791
 $44.30
 266,462,906
(a) 
59,194,831
 $45.00
 266,037,974
(a) 
Employee stock-based incentive plans not approved by shareholders1,068,572
 39.96
 
 
Total87,075,363
 $44.24
 266,462,906
 59,194,831
 $45.00
 266,037,974
 
(a)Represents future shares available under the shareholder-approved Long-Term Incentive Plan, as amended and restated effective May 17, 2011.
All future shares will be issued under the shareholder-approved Long-Term Incentive Plan, as amended and restated effective May 17, 2011. For further discussion, see Note 10 on pages 247–248.10.
ITEM 13: CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
See Item 10.
ITEM 14: PRINCIPAL ACCOUNTING FEES AND SERVICES
See Item 10.


24 23

Part IV



ITEM 15: EXHIBITS, FINANCIAL STATEMENT SCHEDULES
Exhibits, financial statement schedules
1 Financial statements
  The Consolidated Financial Statements, the Notes thereto and the report of the Independent Registered Public Accounting Firm thereon listed in Item 8 are set forth commencing on page 183.171.
   
2 Financial statement schedules
   
3 Exhibits
   
3.1 Restated Certificate of Incorporation of JPMorgan Chase & Co., effective April 5, 2006 (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed April 7, 2006).
   
3.2 Amendment to the Restated Certificate of Incorporation of JPMorgan Chase & Co., effective June 7, 2013 (incorporated by reference to Appendix F to the Proxy Statement on Schedule 14A of JPMorgan Chase & Co. (File No. 1-5805) filed April 10, 2013).
   
3.3 Certificate of Designations for Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series I (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed April 24, 2008).
   
3.4 Certificate of Designations for 5.50% Non-Cumulative Preferred Stock, Series O (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed August 27, 2012).
   
3.5 Certificate of Designations for 5.45% Non-Cumulative Preferred Stock, Series P (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed February 5, 2013).
   
3.6 Certificate of Designations for Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series Q (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed April 23, 2013).
   
3.7 Certificate of Designations for Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series R (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed July 29, 2013).
   
3.8 Certificate of Designations for Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series S (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed January 22, 2014).
   
3.9 Certificate of Designations for 6.70% Non-Cumulative Preferred Stock, Series T (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed January 30, 2014).
   
3.10 Certificate of Designations for Fixed-to-Floating Non-Cumulative Preferred Stock, Series U (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed on March 10, 2014).
3.11Certificate of Designations for Fixed-to-Floating Non-Cumulative Preferred Stock, Series V (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed on June 9, 2014).
3.12Certificate of Designations for 6.30% Non-Cumulative Preferred Stock, Series W (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed on June 23, 2014).
3.13Certificate of Designations for Fixed-to-Floating Non-Cumulative Preferred Stock, Series X (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed on September 23, 2014).
3.14By-laws of JPMorgan Chase & Co., effective June 7,September 17, 2013 (incorporated by reference to Exhibit 3.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed June 10,September 20, 2013).
   


24


4.1 Indenture, dated as of October 21, 2010, between JPMorgan Chase & Co. and Deutsche Bank Trust Company Americas, as Trustee (incorporated by reference to Exhibit 4.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No.1-5805) filed October 21, 2010).
   
4.2 Subordinated Indenture, dated as of October 21, 2010,March 14, 2014, between JPMorgan Chase & Co. and U.S. Bank Trust National Association, as Trustee (incorporated by reference to Exhibit 4.24.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No.1-5805) filed October 21, 2010)March 14, 2014).
   
4.3Form of Subordinated Indenture between JPMorgan Chase & Co. and U.S. Bank Trust National Association, as Trustee (incorporated by reference to Exhibit 4.13 to the Registration Statement on Form S-3 of JPMorgan Chase & Co. (File No. 333-191692) filed October 11, 2013).
4.4 Indenture, dated as of May 25, 2001, between JPMorgan Chase & Co. and Bankers Trust Company (succeeded by Deutsche Bank Trust Company Americas), as Trustee (incorporated by reference to Exhibit 4(a)(1) to the Registration Statement on Form S-3 of JPMorgan Chase & Co. (File No. 333-52826) filed June 13, 2001).
   
4.54.4 Form of Deposit Agreement (incorporated by reference to Exhibit 4.3 to the Registration Statement on Form S-3 of JPMorgan Chase & Co. (File No. 333-191692) filed October 11, 2013).
   
4.64.5 Form of Warrant to purchase common stock (incorporated by reference to Exhibit 4.2 to the Form 8-A of JPMorgan Chase & Co. (File No. 1-5805) filed December 11, 2009).
   
Other instruments defining the rights of holders of long-term debt securities of JPMorgan Chase & Co. and its subsidiaries are omitted pursuant to Section (b)(4)(iii)(A) of Item 601 of Regulation S-K. JPMorgan Chase & Co. agrees to furnish copies of these instruments to the SEC upon request.
   


25

Part IV


10.1 
Deferred Compensation Plan for Non-Employee Directors of JPMorgan Chase & Co., as amended and restated July 2001 and as of December 31, 2004 (incorporated by reference to Exhibit 10.1 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2007).(a)
   
10.2 
2005 Deferred Compensation Plan for Non-Employee Directors of JPMorgan Chase & Co., effective as of January 1, 2005 (incorporated by reference to Exhibit 10.2 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2007).(a)
   
10.3
Post-Retirement Compensation Plan for Non-Employee Directors of The Chase Manhattan Corporation, as amended and restated, effective May 21, 1996 (incorporated by reference to Exhibit 10.3 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
10.410.3 
2005 Deferred Compensation Program of JPMorgan Chase & Co., restated effective as of December 31, 2008 (incorporated by reference to Exhibit 10.4 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   
10.510.4 
JPMorgan Chase & Co. Long-Term Incentive Plan as amended and restated effective May 17, 2011 (incorporated by reference to Appendix C of the Schedule 14A of JPMorgan Chase & Co. (File No. 1-5805) filed April 7, 2011).(a)
   
10.610.5 
Key Executive Performance Plan of JPMorgan Chase & Co., as amended and restated effective January 1, 20092014 (incorporated by reference to Appendix DG of the Schedule 14A of JPMorgan Chase & Co. (File No. 1-5805) filed March 31, 2008)April 10, 2013).(a)
   
10.710.6 
Excess Retirement Plan of JPMorgan Chase & Co., restated and amended as of December 31, 2008, as amended (incorporated by reference to Exhibit 10.7 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2009).(a)
   
10.810.7 
1995 Stock Incentive Plan of J.P. Morgan & Co. Incorporated and Affiliated Companies, as amended, dated December 11, 1996 (incorporated by reference to Exhibit 10.8 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   
10.910.8 
Executive Retirement Plan of JPMorgan Chase & Co., as amended and restated December 31, 2008 (incorporated by reference to Exhibit 10.9 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   
10.10
Summary of Bank One Corporation Director Deferred Compensation Plan (incorporated by reference to Exhibit 10.19 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2005).(a)
10.1110.9 
Bank One Corporation Stock Performance Plan, as amended and restated effective February 20, 2001 (incorporated by reference to Exhibit 10.12 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   


10.12
25

Part IV


10.10 
Bank One Corporation Supplemental Savings and Investment Plan, as amended and restated effective December 31, 2008 (incorporated by reference to Exhibit 10.13 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   
10.13
Revised and Restated Banc One Corporation 1989 Stock Incentive Plan, effective January 18, 1989 (incorporated by reference to Exhibit 10.14 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
10.1410.11 
Banc One Corporation Revised and Restated 1995 Stock Incentive Plan, effective April 17, 1995 (incorporated by reference to Exhibit 10.15 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   
10.1510.12 
Form of JPMorgan Chase & Co. Long-Term Incentive Plan Award Agreement of January 22, 2008 stock appreciation rights (incorporated by reference to Exhibit 10.25 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2007).(a)
   
10.1610.13 
Form of JPMorgan Chase & Co. Long-Term Incentive Plan Award Agreement of January 22, 2008 stock appreciation rights for James Dimon (incorporated by reference to Exhibit 10.27 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2007).(a)
   
10.1710.14 
Form of JPMorgan Chase & Co. Long-Term Incentive Plan Terms and Conditions for stock appreciation rights, dated as of January 20, 2009 (incorporated by reference to Exhibit 10.20 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   


26



10.1810.15 
Form of JPMorgan Chase & Co. Long-Term Incentive Plan Terms and Conditions for Operating Committee member stock appreciation rights, dated as of January 20, 2009 (incorporated by reference to Exhibit 10.21 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2008).(a)
   
10.1910.16 
Form of JPMorgan Chase & Co. Long-Term Incentive Plan Terms and Conditions for Operating Committee member stock appreciation rights, dated as of February 3, 2010 (incorporated by reference to Exhibit 10.23 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2009).(a)
   
10.2010.17 
Forms of JPMorgan Chase & Co. Long-Term Incentive Plan Terms and Conditions for stock appreciation rights and restricted stock units, dated as of January 18, 2012 (incorporated by reference to Exhibit 10.25 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2011).(a)
   
10.21
10.18 
Forms of JPMorgan Chase & Co. Long-Term Incentive Plan Terms and Conditions for stock appreciation rights and restricted stock units for Operating Committee members, dated as of January 17, 2013 (incorporated by reference to Exhibit 10.23 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2012).(a)
   
10.2210.19
Form of JPMorgan Chase & Co. Long-Term Incentive Plan Terms and Conditions for restricted stock units for Operating Committee members, dated January 22, 2014 (incorporated by reference to Exhibit 10.1 to the Quarterly Report on Form 10-Q of JPMorgan Chase & Co. (File No. 1-5805) for the quarter ended March 31, 2014).(a)
10.20
Form of JPMorgan Chase & Co. Terms and Conditions of Fixed Allowance (UK) (incorporated by reference to Exhibit 10.1 to the Quarterly Report on Form 10-Q of JPMorgan Chase & Co. (File No. 1-5805) for the quarter ended June 30, 2014).(a)
10.21 
Form of JPMorgan Chase & Co. Performance-Based Incentive Compensation Plan, effective as of January 1, 2006, as amended (incorporated by reference to Exhibit 10.27 to the Annual Report on Form 10-K of JPMorgan Chase & Co. (File No. 1-5805) for the year ended December 31, 2009).(a)
   
10.2310.22 Deferred Prosecution Agreement dated January 6, 2014 between the United StatesU.S. Attorney’s Office for the Southern District of New York and JPMorgan Chase Bank, N.A. (incorporated by reference to Exhibit 99.1 to the Current Report on Form 8-K of JPMorgan Chase & Co. (File No. 1-5805) filed January 7, 2014).
   
12.1 
Computation of ratio of earnings to fixed charges.(b)
   
12.2 
Computation of ratio of earnings to fixed charges and preferred stock dividend requirements.(b)
   
21 
List of subsidiaries of JPMorgan Chase & Co.(b)
   
22.1 Annual Report on Form 11-K of The JPMorgan Chase 401(k) Savings Plan for the year ended December 31, 20132014 (to be filed pursuant to Rule 15d-21 under the Securities Exchange Act of 1934).
   
23 
Consent of independent registered public accounting firm.(b)
   
31.1 
Certification.(b)
   
31.2 
Certification.(b)
   
32 
Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.(c)
   


26


101.INS 
XBRL Instance Document.(b)(d)
   
101.SCH 
XBRL Taxonomy Extension Schema
Document.(b)
   
101.CAL 
XBRL Taxonomy Extension Calculation Linkbase Document.(b)
   
101.DEF 
XBRL Taxonomy Extension Definition Linkbase Document.(b)
101.LAB 
XBRL Taxonomy Extension Label Linkbase Document.(b)
   
101.PRE 
XBRL Taxonomy Extension Presentation Linkbase Document.(b)
   
(a)This exhibit is a management contract or compensatory plan or arrangement.
(b)Filed herewith.
(c)Furnished herewith. This exhibit shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that Section. Such exhibit shall not be deemed incorporated into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934.
(d)
Pursuant to Rule 405 of Regulation S-T, includes the following financial information included in the Firm’s Annual Report on Form 10-K for the year ended December 31, 20132014, formatted in XBRL (eXtensible Business Reporting Language) interactive data files: (i) the Consolidated statements of income for the years ended December 31, 20132014, 20122013 and 20112012, (ii) the Consolidated statements of comprehensive income for the years ended December 31, 20132014, 20122013 and 20112012, (iii) the Consolidated balance sheets as of December 31, 20132014 and 20122013, (iv) the Consolidated statements of changes in stockholders’ equity for the years ended December 31, 20132014, 20122013 and 20112012, (v) the Consolidated statements of cash flows for the years ended December 31, 20132014, 20122013 and 20112012, and (vi) the Notes to consolidated financial statements.Consolidated Financial Statements.


  27


























Pages 28–60 not used



Table of contents




Financial:    
       
62 Five-Year Summary of Consolidated Financial Highlights Audited financial statements:
       
63 Five-Year Stock Performance 182 Management’s Report on Internal Control Over Financial Reporting
       
Management’s discussion and analysis: 183 Report of Independent Registered Public Accounting Firm
       
64 Introduction 184 Consolidated Financial Statements
       
66 Executive Overview 189 Notes to Consolidated Financial Statements
       
71 Consolidated Results of Operations  
       
75 Balance Sheet Analysis    
77 Off–Balance Sheet Arrangements and Contractual Cash Obligations    
       
80 Cash Flows Analysis    
       
82 Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures Supplementary information:
       
84 Business Segment Results 339 Selected Quarterly Financial Data
       
112 International Operations 341 Glossary of Terms
       
113 Enterprise-Wide Risk Management    
       
117 Credit Risk Management    
       
142 Market Risk Management    
       
149 Country Risk Management    
       
153 Model Risk Management    
       
154 Principal Risk Management    
       
155 Operational Risk Management    
       
158 Legal Risk, Regulatory Risk, and Compliance Risk Management    
       
159 Fiduciary Risk Management    
       
159 Reputation Risk Management    
       
160 Capital Management    
       
168 Liquidity Risk Management    
       
174 Critical Accounting Estimates Used by the Firm    
       
179 Accounting and Reporting Developments    
       
180 Nonexchange-Traded Commodity Derivative Contracts at Fair Value    
       
181 Forward-Looking Statements    
       
Financial:    
       
62 Five-Year Summary of Consolidated Financial Highlights Audited financial statements:
       
63 Five-Year Stock Performance 170 Management’s Report on Internal Control Over Financial Reporting
       
Management’s discussion and analysis: 171 Report of Independent Registered Public Accounting Firm
       
64 Introduction 172 Consolidated Financial Statements
       
65 Executive Overview 177 Notes to Consolidated Financial Statements
       
68 Consolidated Results of Operations  
       
72 Consolidated Balance Sheets Analysis    
74 Off–Balance Sheet Arrangements and Contractual Cash Obligations    
       
76 Consolidated Cash Flows Analysis    
       
77 Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures Supplementary information:
       
79 Business Segment Results 307 Selected Quarterly Financial Data
       
105 Enterprise-wide Risk Management 309 Glossary of Terms
       
110 Credit Risk Management    
       
131 Market Risk Management    
       
137 Country Risk Management    
       
139 Model Risk Management    
       
140 Principal Risk Management    
       
141 Operational Risk Management    
       
144 Legal Risk Management & Compliance Risk Management    
       
145 Fiduciary Risk Management    
       
145 Reputation Risk Management    
       
146 Capital Management    
       
156 Liquidity Risk Management    
       
161 Critical Accounting Estimates Used by the Firm    
       
166 Accounting and Reporting Developments    
       
168 Nonexchange-Traded Commodity Derivative Contracts at Fair Value    
       
169 Forward-Looking Statements    
       



JPMorgan Chase & Co./20132014 Annual Report 61

Financial

FIVE-YEAR SUMMARY OF CONSOLIDATED FINANCIAL HIGHLIGHTS
(unaudited)
As of or for the year ended December 31,
      
(in millions, except per share, ratio and headcount data) 20132012201120102009
Selected income statement data      
Total net revenue $96,606
$97,031
$97,234
$102,694
$100,434
Total noninterest expense 70,467
64,729
62,911
61,196
52,352
Pre-provision profit 26,139
32,302
34,323
41,498
48,082
Provision for credit losses 225
3,385
7,574
16,639
32,015
Income before income tax expense and extraordinary gain 25,914
28,917
26,749
24,859
16,067
Income tax expense 7,991
7,633
7,773
7,489
4,415
Income before extraordinary gain 17,923
21,284
18,976
17,370
11,652
Extraordinary gain 



76
Net income $17,923
$21,284
$18,976
$17,370
$11,728
Per common share data      
Basic earnings      
Income before extraordinary gain $4.39
$5.22
$4.50
$3.98
$2.25
Net income 4.39
5.22
4.50
3.98
2.27
Diluted earnings      
Income before extraordinary gain $4.35
$5.20
$4.48
$3.96
$2.24
Net income 4.35
5.20
4.48
3.96
2.26
Cash dividends declared per share 1.44
1.20
1.00
0.20
0.20
Book value per share 53.25
51.27
46.59
43.04
39.88
Tangible book value per share (“TBVS”)(a)
 40.81
38.75
33.69
30.18
27.09
Common shares outstanding      
Average: Basic 3,782.4
3,809.4
3,900.4
3,956.3
3,862.8
Diluted 3,814.9
3,822.2
3,920.3
3,976.9
3,879.7
Common shares at period-end 3,756.1
3,804.0
3,772.7
3,910.3
3,942.0
Share price(b)
      
High $58.55
$46.49
$48.36
$48.20
$47.47
Low 44.20
30.83
27.85
35.16
14.96
Close 58.48
43.97
33.25
42.42
41.67
Market capitalization 219,657
167,260
125,442
165,875
164,261
Selected ratios      
Return on common equity (“ROE”)      
Income before extraordinary gain 9%11%11%10%6%
Net income 9
11
11
10
6
Return on tangible common equity (“ROTCE”)(a)
      
Income before extraordinary gain 11
15
15
15
10
Net income 11
15
15
15
10
Return on assets (“ROA”)      
Income before extraordinary gain 0.75
0.94
0.86
0.85
0.58
Net income 0.75
0.94
0.86
0.85
0.58
Return on risk-weighted assets(c)(d)
      
Income before extraordinary gain 1.28
1.65
1.58
1.50
0.95
Net income 1.28
1.65
1.58
1.50
0.95
Overhead ratio 73
67
65
60
52
Loans-to-deposits ratio 57
61
64
74
68
High Quality Liquid Assets (“HQLA“) (in billions)(e)
 $522
$341
NA
NA
NA
Tier 1 capital ratio (d)
 11.9%12.6%12.3%12.1%11.1%
Total capital ratio(d)
 14.4
15.3
15.4
15.5
14.8
Tier 1 leverage ratio 7.1
7.1
6.8
7.0
6.9
Tier 1 common capital ratio(d)(f)
 10.7
11.0
10.1
9.8
8.8
Selected balance sheet data (period-end)      
Trading assets $374,664
$450,028
$443,963
$489,892
$411,128
Securities(g)
 354,003
371,152
364,793
316,336
360,390
Loans 738,418
733,796
723,720
692,927
633,458
Total assets 2,415,689
2,359,141
2,265,792
2,117,605
2,031,989
Deposits 1,287,765
1,193,593
1,127,806
930,369
938,367
Long-term debt(h)
 267,889
249,024
256,775
270,653
289,165
Common stockholders’ equity 200,020
195,011
175,773
168,306
157,213
Total stockholders’ equity 211,178
204,069
183,573
176,106
165,365
Headcount(i)
 251,196
258,753
259,940
239,515
221,200
Credit quality metrics      
Allowance for credit losses $16,969
$22,604
$28,282
$32,983
$32,541
Allowance for loan losses to total retained loans 2.25%3.02%3.84%4.71%5.04%
Allowance for loan losses to retained loans excluding purchased credit-impaired loans(j)
 1.80
2.43
3.35
4.46
5.51
Nonperforming assets $9,706
$11,906
$11,315
$16,682
$19,948
Net charge-offs 5,802
9,063
12,237
23,673
22,965
Net charge-off rate 0.81%1.26%1.78%3.39%3.42%

62JPMorgan Chase & Co./2013 Annual Report



(unaudited)
As of or for the year ended December 31,
      
(in millions, except per share, ratio, headcount data and where otherwise noted) 20142013201220112010
Selected income statement data      
Total net revenue $94,205
$96,606
$97,031
$97,234
$102,694
Total noninterest expense 61,274
70,467
64,729
62,911
61,196
Pre-provision profit 32,931
26,139
32,302
34,323
41,498
Provision for credit losses 3,139
225
3,385
7,574
16,639
Income before income tax expense 29,792
25,914
28,917
26,749
24,859
Income tax expense 8,030
7,991
7,633
7,773
7,489
Net income $21,762
$17,923
$21,284
$18,976
$17,370
Earnings per share data      
Net income: Basic $5.34
$4.39
$5.22
$4.50
$3.98
           Diluted 5.29
4.35
5.20
4.48
3.96
Average shares: Basic 3,763.5
3,782.4
3,809.4
3,900.4
3,956.3
              Diluted 3,797.5
3,814.9
3,822.2
3,920.3
3,976.9
Market and per common share data      
Market capitalization $232,472
$219,657
$167,260
$125,442
$165,875
Common shares at period-end 3,714.8
3,756.1
3,804.0
3,772.7
3,910.3
Share price(a)
      
High $63.49
$58.55
$46.49
$48.36
$48.20
Low 52.97
44.20
30.83
27.85
35.16
Close 62.58
58.48
43.97
33.25
42.42
Book value per share 57.07
53.25
51.27
46.59
43.04
Tangible book value per share (“TBVPS”)(b)
 44.69
40.81
38.75
33.69
30.18
Cash dividends declared per share 1.58
1.44
1.20
1.00
0.20
Selected ratios and metrics      
Return on common equity (“ROE”) 10%9%11%11%10%
Return on tangible common equity (“ROTCE”)(b)
 13
11
15
15
15
Return on assets (“ROA”) 0.89
0.75
0.94
0.86
0.85
Overhead ratio 65
73
67
65
60
Loans-to-deposits ratio 56
57
61
64
74
High quality liquid assets (“HQLA“) (in billions)(c)
 $600
$522
$341
NA
NA
Common equity tier 1 (“CET1”) capital ratio(d)
 10.2%10.7%11.0%10.1%9.8%
Tier 1 capital ratio (d)
 11.6
11.9
12.6
12.3
12.1
Total capital ratio(d)
 13.1
14.4
15.3
15.4
15.5
Tier 1 leverage ratio(d)
 7.6
7.1
7.1
6.8
7.0
Selected balance sheet data (period-end)      
Trading assets $398,988
$374,664
$450,028
$443,963
$489,892
Securities(e)
 348,004
354,003
371,152
364,793
316,336
Loans 757,336
738,418
733,796
723,720
692,927
Total assets 2,573,126
2,415,689
2,359,141
2,265,792
2,117,605
Deposits 1,363,427
1,287,765
1,193,593
1,127,806
930,369
Long-term debt(f)
 276,836
267,889
249,024
256,775
270,653
Common stockholders’ equity 212,002
200,020
195,011
175,773
168,306
Total stockholders’ equity 232,065
211,178
204,069
183,573
176,106
Headcount 241,359
251,196
258,753
259,940
239,515
Credit quality metrics      
Allowance for credit losses $14,807
$16,969
$22,604
$28,282
$32,983
Allowance for loan losses to total retained loans 1.90%2.25%3.02%3.84%4.71%
Allowance for loan losses to retained loans excluding purchased credit-impaired loans(g)
 1.55
1.80
2.43
3.35
4.46
Nonperforming assets $7,967
$9,706
$11,906
$11,315
$16,682
Net charge-offs 4,759
5,802
9,063
12,237
23,673
Net charge-off rate 0.65%0.81%1.26%1.78%3.39%
(a)
TBVS and ROTCE are non-GAAP financial measures. TBVS represents the Firm’s tangible common equity divided by period-end common shares. ROTCE measures the Firm’s annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures on pages 82–83 of this Annual Report.
(b)Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
(c)(b)Return on Basel I risk-weighted assets isTBVPS and ROTCE are non-GAAP financial measures. TBVPS represents the Firm’s tangible common equity divided by common shares at period-end. ROTCE measures the Firm’s annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures on pages 77–78.
(c)HQLA represents the Firm’s estimate of the amount of assets that qualify for inclusion in the liquidity coverage ratio under the final U.S. rule (“U.S. LCR”) as of December 31, 2014, and under the Basel III liquidity coverage ratio (“Basel III LCR”) for prior periods. The Firm divided by its average risk-weighted assets (“RWA”).did not begin estimating HQLA until December 31, 2012. For additional information, see HQLA on page 157.
(d)
Basel 2.5III Transitional rules became effective for the Firm on January 1, 2013. The implementation of these rules in the first quarter of 2013 resulted in an increase of approximately $150 billion in RWA compared with the2014; prior period data is based on Basel I rules. The implementationAs of these rules also resulted in decreases ofDecember 31, 2014 the Firm’s Tier 1ratios presented are calculated under the Basel III Advanced Transitional Approach. CET1 capital Total capital andunder Basel III replaced Tier 1 common capital ratios by 140 basis points, 160 basis points and 120 basis points, respectively, at March 31, 2013. For further discussion ofunder Basel 2.5, seeI. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. See Regulatory capital on pages 160–167146–153 for additional information on Basel III and non-GAAP financial measures of this Annual Report.
regulatory capital.
(e)
The Firm began estimating its total HQLA as of December 31, 2012, based on its current understanding of the Basel III LCR rules. For further discussion about HQLA, including its components, see Liquidity Risk on page 172 of this Annual Report.
(f)
Basel I Tier 1 common capital ratio (“Tier 1 common ratio”) is Tier 1 common capital (“Tier 1 common”) divided by RWA. The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. For further discussion of the Tier 1 common capital ratio, see Regulatory capital on pages 161–165 of this Annual Report.
(g)Included held-to-maturity balancessecurities of $49.3 billion and $24.0 billion at December 31, 2013.2014 and 2013, respectively. Held-to-maturity balances for the other periods were not material.
(h)(f)Included unsecured long-term debt of $207.5 billion, $199.4 billion, $200.6 billion, $231.3 billion $238.2 billion and $258.1$238.2 billion respectively, as of December 31, of each year presented.
(i)(g)Effective January 1, 2013, interns are excluded from the firmwide and business segment headcount metrics. Prior periods were revised to conform with this presentation.
(j)
Excludes the impact of residential real estate purchased credit-impaired (“PCI”) loans. For further discussion, see Allowance for credit losses on pages 139–141 of this Annual Report.
128–130.


62JPMorgan Chase & Co./2014 Annual Report



FIVE-YEAR STOCK PERFORMANCE
The following table and graph compare the five-year cumulative total return for JPMorgan Chase & Co. (“JPMorgan ChaseChase” or the “Firm”) common stock with the cumulative return of the S&P 500 Index, the KBW Bank Index and the S&P Financial Index. The S&P 500 Index is a commonly referenced U.S. equity benchmark consisting of leading companies from different economic sectors. The KBW Bank Index seeks to reflect the performance of banks and thrifts that are publicly-tradedpublicly traded in the U.S. and is composed of 24 leading national money center and regional banks and thrifts. The S&P Financial Index is an index of 8185 financial companies, all of which are components of the S&P 500. The Firm is a component of all three industry indices.
The following table and graph assume simultaneous investments of $100 on December 31, 20082009, in JPMorgan Chase common stock and in each of the above indices. The comparison assumes that all dividends are reinvested.
December 31,
(in dollars)
2008200920102011201220132009 2010 2011 2012 2013 2014
JPMorgan Chase$100.00
$134.36
$137.45
$110.00
$149.79
$204.78
$100.00
 $102.30
 $81.87
 $111.49
 $152.42
 $167.48
KBW Bank Index100.00
98.24
121.19
93.08
123.69
170.39
100.00
 123.36
 94.75
 125.91
 173.45
 189.69
S&P Financial Index100.00
117.15
131.36
108.95
140.27
190.19
100.00
 112.13
 93.00
 119.73
 162.34
 186.98
S&P 500 Index100.00
126.45
145.49
148.55
172.31
228.10
100.00
 115.06
 117.48
 136.27
 180.39
 205.07
 

JPMorgan Chase & Co./20132014 Annual Report 63

Management’s discussion and analysis

This section of JPMorgan Chase’sChase’s Annual Report for the year ended December 31, 20132014 (“Annual Report”), provides Management’s discussion and analysis (“MD&A”) of the financial condition and results of operations of JPMorgan Chase. See the Glossary of Terms on pages 341–345309–313 for definitions of terms used throughout this Annual Report.Report. The MD&A included in this Annual Report contains statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based on the current beliefs and expectations of JPMorgan Chase’sChase’s management and are subject to significant risks and uncertainties. These risks and uncertainties could cause the Firm’s actual results to differ materially from those set forth in such forward-looking statements. Certain of such risks and uncertainties are described herein (see Forward-looking Statements on page 181 of this Annual Report169) and in JPMorgan Chase’sChase’s Annual Report on Form 10-K for the year ended December 31, 20132014 (“20132014 Form 10-K”), in Part I, Item 1A: Risk factors; reference is hereby made to both.


INTRODUCTION
JPMorgan Chase & Co., a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm and one of the largest banking institutions in the United States of America (“U.S.”), with operations worldwide; the Firm has $2.4had $2.6 trillion in assets and $211.2$232.1 billion in stockholders’ equity as of December 31, 2013.2014. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management and private equity.management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S. and many of the world’s most prominent corporate, institutional and government clients.
JPMorgan Chase’sChase’s principal bank subsidiaries are JPMorgan Chase Bank, National Association (“JPMorgan Chase Bank, N.A.”), a national bankbanking association with U.S. branches in 23 states, and Chase Bank USA, National Association (“Chase Bank USA, N.A.”), a national bankbanking association that is the Firm’s credit card–issuing bank. JPMorgan Chase’sChase’s principal nonbank subsidiary is J.P. Morgan Securities LLC (“JPMorgan Securities”), the Firm’s U.S. investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. One of the Firm’s principal operating subsidiaries in the United Kingdom (“U.K.”) is J.P. Morgan Securities plc, (formerly J.P. Morgan Securities Ltd.), a subsidiary of JPMorgan Chase Bank, N.A.
 
JPMorgan Chase’s activities are organized, for management reporting purposes, into four major reportable business segments, as well as a Corporate/Private EquityCorporate segment. The Firm’s consumer business is the Consumer & Community Banking (“CCB”) segment. The Corporate & Investment Bank (“CIB”), Commercial Banking (“CB”), and Asset Management (“AM”) segments comprise the Firm’s wholesale businesses. AFor a description of the Firm’s business segments, and the products and services they provide to their respective client bases follows.refer to Business Segment Results on pages 79–104, and Note 33.
Consumer & Community Banking
Consumer & Community Banking (“CCB”) serves consumers and businesses through personal service at bank branches and through ATMs, online, mobile and telephone banking. CCB is organized into Consumer & Business Banking, Mortgage Banking (including Mortgage Production, Mortgage Servicing and Real Estate Portfolios) and Card, Merchant Services & Auto (“Card”). Consumer & Business Banking offers deposit and investment products and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Mortgage Banking includes mortgage origination and servicing activities, as well as portfolios comprised of residential mortgages and home equity loans, including the purchased credit-impaired (“PCI”) portfolio acquired in the Washington Mutual transaction. Card issues credit cards to consumers and small businesses, provides payment services to corporate and public sector clients through its commercial card products, offers payment processing services to merchants, and provides auto and student loan services.


64 JPMorgan Chase & Co./20132014 Annual Report



Corporate & Investment Bank
The Corporate & Investment Bank (“CIB”) comprised of Banking and Markets & Investor Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, government and municipal entities. Within Banking, the CIB offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Also included in Banking is Treasury Services, which includes transaction services, comprised primarily of cash management and liquidity solutions, and trade finance products. The Markets & Investor Services segment of the CIB is a global market-maker in cash securities and derivative instruments, and also offers sophisticated risk management solutions, prime brokerage, and research. Markets & Investor Services also includes the Securities Services business, a leading global custodian which includes custody, fund accounting and administration, and securities lending products sold principally to asset managers, insurance companies and public and private investment funds.
Commercial Banking
Commercial Banking (“CB”) delivers extensive industry knowledge, local expertise and dedicated service to U.S. and U.S. multinational clients, including corporations, municipalities, financial institutions and nonprofit entities with annual revenue generally ranging from $20 million to $2 billion. CB provides financing to real estate investors and owners. Partnering with the Firm’s other businesses, CB provides comprehensive financial solutions, including lending, treasury services, investment banking and asset management to meet its clients’ domestic and international financial needs.
Asset Management
Asset Management (“AM”), with client assets of $2.3 trillion, is a global leader in investment and wealth management. AM clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. AM offers investment management across all major asset classes including equities, fixed income, alternatives and money market funds. AM also offers multi-asset investment management, providing solutions to a broad range of clients’ investment needs. For individual investors, AM also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. The majority of AM’s client assets are in actively managed portfolios.
Corporate/Private Equity
The Corporate/Private Equity segment comprises Private Equity, Treasury and Chief Investment Office (“CIO”) and Other Corporate, which includes corporate staff units and expense that is centrally managed. Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm’s liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm’s capital plan. The major Other Corporate units include Real Estate, Central Technology, Legal, Compliance, Finance, Human Resources, Internal Audit, Risk Management, Oversight & Control, Corporate Responsibility and various Other Corporate groups. Other centrally managed expense includes the Firm’s occupancy and pension-related expense that are subject to allocation to the businesses.




JPMorgan Chase & Co./2013 Annual Report65

Management’s discussion and analysis

EXECUTIVE OVERVIEW
This executive overview of the MD&A highlights selected information and may not contain all of the information that is important to readers of this Annual Report. For a complete description of events, trends and uncertainties, as well as the enterprise risks and critical accounting estimates affecting the Firm and its various lines of business, this Annual Report should be read in its entirety.
Economic environment
The global economy regained momentum in 2013, led by faster growth in the advanced economies, helped by decisive policy actions in the U.S., European Union, U.K., and Japan. Uncertainties about U.S. fiscal policy were reduced substantially by year-end, as were extreme downside risks to performance in the Eurozone and China that had been concerns earlier in the year. In addition, real consumer spending in the U.S. was supported late in the year by solid job growth, falling gasoline prices, and rising equity and house prices.
The U.S. economic forecast for 2014 looks for a gradual acceleration in real sales growth and for inflation to remain well below the Federal Reserve’s Open Market Committee’s long-run target of 2%. If the economic forecast for 2014 is realized, the tapering of asset purchases by the Federal Reserve’s Open Market Committee will proceed and is expected to be completed before the end of 2014. However, the forecast does not look for a first rate hike by the Federal Reserve’s Open Market Committee until sometime in 2015.
The European Central Bank’s (“ECB”) support in stabilizing European financial markets, along with the constructive steps taken by the European Union to lay the groundwork for a more coherent banking union, helped the region to return to growth during the first half of 2013. However, later in the year, the pace of the Eurozone’s recovery remained slow, high unemployment tested the social and political stability of several of Europe’s weaker economies, and Cyprus became the fourth country in the Eurozone to receive a full bail-out. While Germany and the northern European economies continued to drive growth, elsewhere in Europe growth was more subdued. More encouraging were signs that the peripheral economies in the region are showing signs of healing.
Economic performance in Asia was mixed in 2013. Japan boomed; in contrast, activity decelerated across much of the rest of the region. Growth outcomes were also mixed across Latin America. Economic activity decelerated in Mexico. Brazil began 2013 with positive momentum but then lost significant steam, with a widening gap between projected growth outcomes and inflation indicators. Policy uncertainties, slowing China demand for commodities, credit overhangs, and elevated inflation all weighed on investment in many emerging countries.


In summary, there is reason to be optimistic about the U.S. economic outlook in 2014. The economy finally appears to have broken out of the 2% range of growth experienced in the first several years of recovery, and the extent of both fiscal policy restraint and fiscal policy uncertainty should be sharply reduced. While growth in emerging markets is expected to remain subdued, economic activity is expected to continue accelerating in Europe.
Financial performance of JPMorgan ChaseFinancial performance of JPMorgan Chase  Financial performance of JPMorgan Chase  
Year ended December 31,  
(in millions, except per share data and ratios)2013 2012 Change2014 2013 Change
Selected income statement data          
Total net revenue$96,606
 $97,031
  %$94,205
 $96,606
 (2)%
Total noninterest expense70,467
 64,729
 9
61,274
 70,467
 (13)
Pre-provision profit26,139
 32,302
 (19)32,931
 26,139
 26
Provision for credit losses225
 3,385
 (93)3,139
 225
     NM
Net income17,923
 21,284
 (16)21,762
 17,923
 21
Diluted earnings per share4.35
 5.20
 (16)5.29
 4.35
 22
Return on common equity9% 11%  10% 9%  
Capital ratios(a)          
CET110.2
 10.7
  
Tier 1 capital11.9
 12.6
  11.6
 11.9
  
Tier 1 common10.7
 11.0
  
(a)Basel III Transitional rules became effective on January 1, 2014; December 31, 2013 data is based on Basel I rules. As of December 31, 2014 the ratios presented are calculated under the Basel III Advanced Transitional Approach. CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. See Regulatory capital on pages 146–153 for additional information on Basel III and non-GAAP financial measures of regulatory capital.

Summary of 20132014 Results
JPMorgan Chase reported record full-year 20132014 net income of $21.8 billion, and record earnings per share of $5.29, on net revenue of $94.2 billion. Net income increased by $3.8 billion, or 21%, compared with net income of $17.9 billion, or $4.35 per share, on net revenue of $96.6 billion. Net income decreased by $3.3 billion, or 16%, compared with net income of $21.3 billion, or $5.20 per share, in 2012.2013. ROE for the year was 9%10%, compared with 11%9% for the prior year.
The decreaseincrease in net income in 20132014 was driven by a higherlower noninterest expense, partiallylargely offset by lowerhigher provision for credit losses.losses and lower net revenue. The increasedecrease in noninterest expense was driven by higherlower legal expense as well as lower compensation expense.
The reduction in the provision for credit losses reflected continued favorable credit trends acrossincreased from the prior year as result of a lower level of benefit from reductions in the consumer and wholesale portfolios.
allowance for loan losses, partially offset by lower net charge-offs. The declinedecrease in the provision for credit losses reflected lower consumer and wholesale provisions as net charge-offs decreased and the related allowance for creditloan losses was reduced by $5.6 billionpredominantly the result of continued improvement in 2013. The decline in the allowance reflected improved home prices and delinquencies in the residential real estate portfolios, as well as improved delinquency trends in the residential real estate,portfolio. The wholesale provision reflected a continued favorable credit card loan and wholesale portfolios. Firmwide, net charge-offs were $5.8 billion for the year, down $3.3 billion, or 36%, from 2012, which included $800 million of incremental charge-offs related to regulatory guidance. Nonperforming assets at year-end were $9.7 billion, down $2.2 billion, or 18%. environment.
Total firmwide allowance for credit losses was $17.0$14.8 billion resulting in a loan loss coverage ratio of 1.80%1.55%, excluding the purchasedpurchase credit-impaired (“PCI”) portfolio, compared with 2.43%1.80% in 2012.


the prior year. The Firm’s allowance for loan losses to nonperforming loans retained, excluding the PCI
66JPMorgan Chase & Co./2013 Annual Report


portfolio and credit card, was 106% compared with 100% in 2013.
Firmwide, net charge-offs were $4.8 billion for the year, down $1.0 billion, or 18% from 2013. Nonperforming assets at year-end were $8.0 billion, down $1.7 billion, or 18%.

The Firm’s results reflected strongsolid underlying performance across its four major reportable business segments, with continued strong lending and deposit growth. Consumer & Community Banking was #1 in deposit growth for the third consecutive year and Consumer & Business Banking within Consumer & Community Banking was #1 in deposit growth for the second year in a row and #1 in customer satisfaction among the largest U.S. banks for the secondthird consecutive year in a row as measured by The American Customer Satisfaction Index (“ACSI”). In Card, Merchant Services & Auto, creditCredit card sales volume (excluding Commercial Card) was up 10%11% for the year. The Corporate & Investment Bank maintained its #1 ranking in Global Investment Banking Fees and reported record assets under custody of $20.5 trillion at December 31, 2013.moved up to a #1 ranking in Europe, Middle East and Africa (“EMEA”), according to Dealogic. Commercial Banking loans increased to a$149 billion, an 8% increase compared with the prior year. Commercial Banking also had record $137.1gross investment banking revenue of $2.0 billion, a 7% increaseup 18% compared with the prior year. Asset Management achieved nineteentwenty-three consecutive quarters of positive net long-term client flows into assets under management. Asset Management alsoand increased average loan balances to a record $95.4 billion at December 31, 2013.by 16% in 2014.
JPMorgan Chase endedThe Firm maintained its fortress balance sheet, ending the year with aan estimated Basel I Tier 1 commonIII Advanced Fully Phased-in CET1 capital ratio of 10.7%10.2%, compared with 11% at year-end 2012. The Firm estimated that its Tier 1 common ratio under9.5% in the Basel III Advanced Approach on a fully phased-in basis, based on the interim final rule issued in October 2013, was 9.5% as of December 31, 2013.prior year. Total deposits increased to $1.3$1.4 trillion, up 8%6% from the prior year. Total stockholders’ equity was $232 billion at December 31, 2013, was $211.2 billion.2014. (The Basel I and III Tier 1 common ratios areAdvanced Fully Phased-in CET1 capital ratio is a non-GAAP financial measures,measure, which the Firm uses along with the other capital measures, to assess and monitor its capital position. For further discussion of the Tier 1 commonFirm’s capital ratios, see Regulatory capital on pages 161–165 of this Annual Report.146–153.)
During 2013,2014, the Firm workedcontinued to help itsserve customers, corporate clients and the communities in which it does business. The Firm provided credit to and raised capital of more than $2.1 trillion for its clients during 2013;2014; this included $19 billion lent to U.S. small businesses and $79$75 billion to nonprofit and government entities, including states, municipalities, hospitals and universities. The Firm also originated more than 800,000 mortgages.
The discussion that follows highlights the performance of each business segment compared with the prior year and presents results on a managed basis. Managed basis starts with the reported results under accounting principles generally accepted in the United States of America (“U.S. GAAP”) and, for each line of business and the Firm as a whole, includes certain reclassifications to present total net revenue on a tax-equivalent basis. For more information about managed basis, as well as other non-GAAP financial measures used by management to evaluate the performance of each line of business, see pages 82–83 of this Annual Report.77–78.
Consumer & Community Banking net income increasedwas $9.2 billion, a decrease of 17% compared with the prior year, due to lowerhigher provision for credit losses and lower noninterest expense, predominantlynet revenue, partially offset by lower net revenue.noninterest expense. Net interest income decreased, driven by lower deposit margins, lower loan balances due to net portfolio runoff and spread compression in Credit Card,and lower mortgage warehouse balances, largely offset by the impact of higher deposit balances. Noninterest revenue decreased, driven by lower mortgage fees and related income, partially offset by higher card income. The provision for credit losses was $335 million compared with $3.8 billionbalances in the prior year. The current-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $5.8 billion. The prior-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $9.3 billion, including $800 million of incremental charge-offs related to regulatory guidance. Noninterest expense decreased compared with the prior year, driven by lower mortgage servicing expense, partially offset by investments in Chase Private Client expansion, higher non-MBS related legal expense in Mortgage Production, higher auto lease depreciation and costs related to the control agenda.
CorporateConsumer & Investment Bank net income increased by 2% compared with the prior year. Net revenue included a $1.5 billion loss from the implementation of a funding valuation adjustment (“FVA”) framework for over-the-counter (“OTC”) derivatives and structured notes in the fourth quarter, and a $452 million loss from debit valuation adjustments (“DVA”) on structured notes and derivative liabilities. The prior year net revenue included a $930 million loss from DVA.Business Banking revenue increased compared with the prior year, reflecting higher lending and investment banking fees revenue, partially offset by Treasury Services revenue which was down slightly from the prior year. Lending revenue increased driven by gains on securities received from restructured loans. Investment banking fees revenue increased compared with the prior year driven by higher equity and debt underwriting fees, partially offset by lower advisory fees. Excluding FVA (effective fourth quarter 2013) and DVA, Markets and Investor Services revenue increased compared with the prior year. The provision for credit losses was a lower benefit reflecting lower recoveries compared with the prior year. Noninterest expense was slightly down from the prior year primarily driven by lower compensation expense.
Commercial Banking net income was slightly lower for 2013 compared with the prior year, reflecting higher noninterest expense and an increase in the provision for credit losses, partially offset by higher net revenue. Net interest income increased, driven by growth in loan balances and the proceeds from a lending-related workout, partially offset by lower purchase discounts recognized on loan repayments. Noninterest expense increased, primarily reflecting higher product- and headcount-related expense.


JPMorgan Chase & Co./20132014 Annual Report 6765

Management’s discussion and analysis

and higher loan balances in Credit Card. Noninterest revenue decreased, driven by lower mortgage fees and related income. The provision for credit losses was $3.5 billion, compared with $335 million in the prior year. The current-year provision reflected a $1.3 billion reduction in the allowance for loan losses and total net charge-offs of $4.8 billion. Noninterest expense decreased from the prior year, driven by lower Mortgage Banking expense.
Asset ManagementCorporate & Investment Bank net income increased in 2013,was $6.9 billion, a decrease of 22% compared with the prior year, primarily reflecting lower revenue as well as higher noninterest expense. Banking revenues decreased from the prior year primarily due to lower Lending revenues, driven by higher net revenue, largelymark to market losses on securities received from restructured loans, compared to gains in the prior year, partially offset by higher noninterest expense. Net revenueinvestment banking fees. Markets & Investor Services revenues increased slightly from the prior year as 2013 included losses from FVA/DVA, primarily driven by net client inflows,FVA implementation, while the effectcurrent year reflected lower Fixed Income Markets revenue. Credit Adjustments & Other revenue was a loss of higher market levels and net interest income resulting from higher loan and deposit balances.$272 million. Noninterest expense increased driven by higher headcount related expenses, higher performance-based compensation and costs related to the control agenda.
Corporate/Private Equity reported a higher net loss compared with the prior year driven by higher noncompensation expense, predominantly due to higher legal expense and investment in controls. This was partially offset by lower performance-based compensation expense.
Commercial Banking net income was $2.6 billion, flat compared with the prior year, reflecting lower net revenue and higher noninterest expense, predominantly offset by a lower provision for credit losses. Net interest income decreased from the prior year, reflecting yield compression, the absence of proceeds received in the prior year from a lending-related workout, and lower purchase discounts recognized on loan repayments, partially offset by higher net revenue.loan balances. Noninterest revenue increased, reflecting higher investment banking revenue, largely offset by business simplification and lower lending fees. Noninterest expense increased from the prior year, largely reflecting higher investments in controls.
Asset Management net income was $2.2 billion, an increase of 3% from the prior year, reflecting higher net revenue and lower provision for 2013 included $10.2 billioncredit losses, predominantly offset by higher noninterest expense. Noninterest revenue increased from the prior year, due to net client inflows and the effect of higher market levels, partially offset by lower valuations of seed capital investments. Noninterest expense increased from the prior year, as the business continues to invest in legal expensesboth infrastructure and controls.
Corporate net income was $864 million, an increase compared with $3.7 billiona loss in the prior year. The current year net revenue included a $1.3$821 million of legal expense, compared with $10.2 billion gain from the sale of Visa shareslegal expense, which included reserves for litigation and a $493 million gain from the sale of One Chase Manhattan Plaza. The prior year net revenue included losses from the synthetic credit portfolioregulatory proceedings, in the CIO.prior year.
Consent Orders and Settlements
During the course of 2013, the Firm continued to make progress on its control, regulatory, and litigation agenda and put some significant issues behind it. In January 2013, the Firm entered into the Consent Orders with its banking regulators relating to the Firm’s Bank Secrecy Act/Anti-Money Laundering policies, procedures and controls, and with respect to the risk management and control functions in the CIO, as well as with respect to its other trading activities. Other settlements during the year included the Consent Orders entered into in September 2013 concerning oversight of third parties, operational processes and control functions related to credit card collections litigation practices and to billing practices for credit monitoring products formerly offered by the Firm; the settlements in November 2013 of certain repurchase representation and warranty claims by a group of institutional investors and with the U.S. Department of Justice, several other federal agencies and several State Attorneys General relating to certain residential mortgage-backed securitization activities of the Firm, Bear Stearns and Washington Mutual; the Deferred Prosecution Agreement entered into in January 2014 with the U.S. Department of Justice and related agreements with the OCC and FinCEN relating to Bernard L. Madoff Investment Securities LLC and the Firm's AML compliance programs; and the February 2014 settlement entered into with several federal government agencies relating to the Firm's participation in certain federal mortgage insurance programs.
In addition to the payment of restitution and, in several instances, significant penalties, these Consent Orders and settlements require that the Firm modify or enhance its processes and controls with respect to, among other items, its mortgage foreclosure and servicing procedures, Anti-Money Laundering procedures, oversight of third parties, credit card litigation practices, and risk management, model governance, and other control functions related to the CIO and certain other trading activities at the Firm. The Firm believes it was in the best interest of the company and its



 
shareholders to accept responsibility for these matters, resolve them, and move forward. These settlements will allow the Firm to focus on continuing to serve its clients and communities, and to continue to build the Firm’s businesses.
Business outlook
The following forward-looking statements are based on the current beliefs and expectations of JPMorgan Chase’s management and are subject to significant risks and uncertainties. These risks and uncertainties could cause the Firm’s actual results to differ materially from those set forth in such forward-looking statements. See Forward-Looking Statements on page 181 of this Annual Report169 and the Risk Factors section on pages 9–18 of8–17.
Over the 2013 Form 10-K.
As a global financial services firm, JPMorgan Chase is subject to extensive regulation under state and federal laws in the United States, as well as the applicable laws of each of the various other jurisdictions outside the U.S. in whichpast few years, the Firm does business. The Firm is currently experiencing an unprecedented increase in regulations and supervision, and such changes could have a significant impact on how the Firm conducts business. For a summary of the more significant rules and regulations to which it currently is or will shortly be subject, as well as the more noteworthy rules and regulations currently being proposed to be implemented, see Supervision and Regulation on pages 1–9 of the 2013 Form 10-K.
Having reached the minimum capital levels required by the new and proposed rules, the Firm intends to continue to hold excess capital in order to support its businesses. However, the new rules will require the Firm to modify its on- and off-balance sheet assets and liabilities to meet the supplementary leverage ratio requirements, restrict or limit the way the Firm offers products to customers or charges fees for services, exit certain activities and product offerings, and make structural changes with respect to which of its legal entities offer certain products in order to comply with the margin, extraterritoriality and clearing rules promulgated pursuanthas been adapting to the Dodd-Frank Wall Street Reformregulatory environment while continuing to serve its clients and Consumer Protection Act (the "Dodd-Frank Act").
The Firm intends to respond to the new financial architecture resulting from this changing landscape in a way that will allow it to grow its revenues over time, manage its expenses, and comply with the new regulatory requirements, while at the same time investingcustomers, invest in its businesses, and meetingdeliver strong returns to its shareholders. The Firm’s initiatives include building a fortress control environment, de-risking and simplification of the needs of its customers and clients. Initiatives will includeorganization, a disciplined approach to managing expense, evolving its capital and liquidity managementassessment framework as well as rigorous optimization of the Firm’s balance sheet. sheet and funding.
The Firm intends to continue to meet the higher U.S. and Basel III liquidity requirements and make progress towards meeting all of its capital targets in advance of regulatory deadlines, while at the same time returning capital to its shareholders. For further information, see Liquidity Risk Management and Capital Management on pages 168–173 and 160–167, respectively, of this Annual Report.


68JPMorgan Chase & Co./2013 Annual Report



The Firm is alsohas been devoting substantial resources in order to continue to execute on its control and regulatory agendas. In 2012, it established itsagenda. The Oversight and Control function, which worksestablished in 2012, has been working closely and extensively with allthe Firm’s other control disciplines, including Compliance, Legal, Risk Management, Legal, Internal Audit, and other functions, to provide a cohesive and centralized view of control functions and issues and to address complexthe Firm's control-related projects that are cross-line of business and that have significant regulatory impact or respond to regulatory actions such as the Consent Orders. See Operational Risk Management on pages 155–157 in this Annual Report for further information on the Oversight and Control function.actions. The Firm’s investment in the control agenda is receiving significant seniorand investment in technology, are considered by management and Board of Director attention and oversight, and represents a very high priority forto be essential to the Firm’s future.
The Firm with 23 work-streams currently underway involving more than 3,500 employees.has substantially completed executing its business simplification agenda. In 2013, the Firm increasedceased originating student loans, exited certain high risk customers and became more selective about on-boarding certain customers. Following on these initiatives, in 2014, the amount spent onFirm exited several non-core credit card co-branded relationships, sold the control agenda by approximately $1 billion,Retirement Plan Services business within AM, exited certain prepaid card businesses, reduced its offering of mortgage banking products, completed the sale of the CIB’s Global Special Opportunity Group investment portfolio, and expectsthe sale and liquidation of a significant part of CIB’s physical commodities business. In January 2015, the Firm completed the “spin out” of the One Equity Partners (“OEP”) private equity business (together with a sale of a portion of the OEP portfolio to spend an incremental amounta group of slightly more than $1 billion on the control agenda in 2014.
The Firm is also executing a business simplification agenda thatprivate equity firms). These actions will allow itthe Firm to focus on core activities for its core clients and better manage its operational, regulatory and litigation risks. These initiatives include ceasing student loan originations, ceasingreduce risk to offer traveler’s checks and money orders for non-customers, exiting certain high-complexity arrangements (such as third-party lockbox services), and being more selective about on-boarding certain customers, among other initiatives. These business simplification changesthe Firm. While it is anticipated that these exits will not fundamentally change the breadth of the Firm’s business model. However, they are anticipated to reduce both revenues and expenses, over time, although the effect on annualized net income isthey are not expected to be modest.have a meaningful impact on the Firm’s profitability.
The Firm’s simplification agenda, however, is more extensive than exiting businesses, products or clients that were non-core, not at scale or not returning the appropriate level of return. The Firm is also focused on operational and structural simplicity, and streamlining and centralizing certain operational functions and processes in order to attain more consistencies and efficiencies across the Firm. To that end, the Firm is working on simplifying its legal entity structure, simplifying its Global Technology function,


66JPMorgan Chase & Co./2014 Annual Report



rationalizing its use of vendors, and optimizing its real estate location strategy.
As the Firm continues to experience an unprecedented increase in regulation and supervision, it continues to evolve its financial architecture to respond to this changing landscape. In 2014, the Firm exceeded the minimum capital levels required by the current rules and intends to continue to build capital in response to the higher Global Systemically Important Bank (“G-SIB”) capital surcharge proposed by U.S. banking regulators. In addition, the effortsFirm is adapting its capital assessment framework to review businesses and client relationships against G-SIB and applicable capital requirements, and imposing internal limits on business activities to align or optimize the Firm's balance sheet and RWA with regulatory requirements in order to ensure that business activities generate appropriate levels of shareholder value.
The Firm intends to balance return of capital to shareholders with achieving higher capital ratios over time. The Firm expects the capital ratio calculated under the Basel III Standardized Approach to become its binding constraint by the end of 2015, or slightly thereafter. The Firm anticipates reaching Basel III Fully Phased-In Advanced and Standardized CET1 ratios of approximately 11% by the end of 2015 and is targeting a Basel III CET1 ratio of approximately 12% by the end of 2018, assuming a 4.5% G-SIB capital surcharge. If the Firm's G-SIB capital surcharge is lower than 4.5%, the Firm will adjust its Basel III CET1 target accordingly.
Likewise, the Firm will be evolving its funding framework to ensure it meets the current and proposed more stringent regulatory liquidity rules, including those relating to the availability of adequate Total Loss Absorbing Capacity (“TLAC”) at G-SIB organizations. The Firm estimated that it had, as of December 31, 2014, approximately 15% minimum TLAC as a percentage of Basel III Advanced Fully Phased-in RWA, excluding capital buffers currently in effect, based on its understanding of how the Financial Stability Board's proposal may be implemented in the U.S. While the precise composition and calibration of TLAC, as well as the conformance period, are also expectedyet to havebe defined by U.S. banking regulators, the benefit of freeing up capitalFirm expects the requirement will lead to incremental debt issuance by the Firm and higher funding costs over time.the next few years.
The Firm expects it will continue to make appropriate adjustments to its businessbusinesses and operations capital and liquidity management practices, and legal entity structure in the year ahead in response to ongoing developments in the legal and regulatory, as well as business and economic, environment in which it operates. The Firm intends to take a disciplined approach to growing revenues and controlling expenses in light of its capital and liquidity constraints. The Firm’s deep client relationships and its investments in its businesses, including branch optimization, new card relationships, expansion into new markets, and hiring additional sales staff and client advisors, are expected to generate significant revenue growth over the next several years. At the same time, the Firm intends to leverage its scale and improve its operating efficiencies so that it can fund these growth initiatives, as well as maintain its control and
 
2014technology programs, without increasing its expenses. As a result, the Firm anticipates achieving a managed overhead ratio ofapproximately 55% over the next several years, including the impact of revenue growth.
2015 Business Outlook
JPMorgan Chase’s outlook for the full year 2014full-year 2015 should be viewed against the backdrop of the global and U.S. economies, financial markets activity, the geopolitical environment, the competitive environment, client activity levels, and regulatory and legislative developments in the U.S. and other countries where the Firm does business. Each of these inter-related factors will affect the performance of the Firm and its lines of business.
Management expects core loan growth of approximately 10% in 2015. The Firm continues to experience charge-offs at levels lower than its through-the-cycle expectations; if favorable credit trends continue, management expects thatthe Firm’s total net interest margin will be relatively stablecharge offs could remain low, at an amount modestly over $4 billion in 2015, and expects a reduction in the near term. consumer allowance for loan losses over the next two years.
Firmwide adjusted expense in 2015 is expected to be below $59approximately $57 billion, for the full year 2014, excluding firmwide (Corporate and non-Corporate)Firmwide legal expenses and foreclosure-related matters, even as the Firm continues to invest in controls and compliance.matters.
In the MortgageConsumer & Business Banking business within CCB, management expects that higher levels of mortgagecontinued spread compression in the deposit margin and a modest decline in net interest rates will continue to have a negative impact on refinancing volumes and margins, and, accordingly, the pretax income of Mortgage Production is anticipated to be modestly negative forin the first quarter of 2014. For Real Estate Portfolios within2015. In Mortgage Banking if delinquencies continue to trend down and the macro-economic environment remains stable or improves,within CCB, management expects charge-offsquarterly servicing expense to decline and a further reduction into below $500 million by the allowance for loan losses.
second quarter of 2015 as default volume continues to decline. In Card Services within CCB, management expects the revenue rate in 2015 to remain at the low end of the target range of 12% to 12.5%.
In CIB, Markets revenue in the first quarter of 2015 will be impacted by the Firm’s business simplification initiatives completed in 2014, resulting in a decline of approximately $500 million, or 10%, in Markets revenue and a decline of approximately $300 million in expense, compared to the prior year first quarter. Based on strong performance to date, particularly in January, management currently expects 2015 first quarter Markets revenue to be higher than the prior year first quarter, even with the negative impact of business simplification; however, Markets revenue actual results will depend on performance through the remainder of the quarter, which can be volatile.
Overall, the Firm expects that spread compressionthe impact from its business simplification initiatives will continuebe a reduction of approximately $1.6 billion in 2014;revenue and a corresponding reduction of approximately $1.6 billion in expense resulting in no meaningful impact on the shift from high-rate and low-FICO balances is expected to be replaced by more engaged customers or transactors, which is expected to positively affect card spend and credit performance in 2014. If current positive credit trends continue, the card-related allowance for loan losses could be reduced over the course of 2014.
The currentlyFirm’s 2015 anticipated results for CCB described above could be adversely affected if economic conditions, including U.S. housing prices or the unemployment rate, do not continue to improve. Management continues to closely monitor the portfolios in these businesses.
In Private Equity, within the Corporate/Private Equity segment, earnings will likely continue to be volatile and influenced by capital markets activity, market levels, the performance of the broader economy and investment-specific factors.
For Treasury and CIO, within the Corporate/Private Equity segment, as the Firm continues to reinvest its investment securities portfolio, net interest income is expected to improve and to reach break-even during the second half of 2014.

income.


JPMorgan Chase & Co./20132014 Annual Report 6967

Management’s discussion and analysis

Business events
Visa B Shares
In December 2013, the Firm sold 20 million Visa Class B shares, resulting in a net pretax gain of approximately $1.3 billion recorded in Other income. After the sale, the Firm continues to own approximately 40 million Visa Class B shares. For further information, see Note 2 on pages 326–332 of this Annual Report.
One Chase Manhattan Plaza
On December 17, 2013, the Firm sold One Chase Manhattan Plaza, an office building located in New York City, and recognized a pretax gain of $493 million in Other Income.
Other events
For information about the Firm’s announcements regarding the physical commodities business, One Equity Partners, and the student loan business, see Note 2 on pages 326–332 of this Annual Report.


Subsequent events
Settlement agreement with The U.S. Departments Of Justice, Housing and Urban Development, and Veterans Affairs, and The Federal Housing Administration
On February 4, 2014, the Firm announced that it had reached a settlement with the U.S. Attorney’s Office for the Southern District of New York, Federal Housing Administration (“FHA”), the U.S. Department of Housing and Urban Development (“HUD”), and the U.S. Department of Veterans Affairs (“VA”) resolving claims relating to the Firm’s participation in federal mortgage insurance programs overseen by FHA, HUD and VA (“FHA Settlement”).  Under the FHA Settlement, which relates to FHA and VA insurance claims that have been paid to the Firm from 2002 through the date of the settlement, the Firm will pay $614 million in cash, and agree to enhance its quality control program for loans that are submitted in the future to FHA’s Direct Endorsement Lender Program. The Firm is fully reserved for the settlement, and any financial impact related to exposure on future claims is not expected to be significant. For information about the ongoing collectibility of insurance reimbursements on loans sold to Ginnie Mae, see Note 31 on pages 326–332 of this Annual Report.
Madoff Litigation and Investigations
On January 7, 2014, the Firm announced that certain of its bank subsidiaries had entered into settlements with various governmental agencies in resolution of investigations relating to Bernard L. Madoff Investment Securities LLC (“BLMIS”). The Firm and certain of its subsidiaries also entered into settlements with several private parties in resolution of civil litigation relating to BLMIS. At the same time,  certain bank subsidiaries of the Firm consented to the assessment of a civil money penalty by the OCC in connection with various Bank Secrecy Act/Anti-Money Laundering deficiencies, including with relation to the BLMIS fraud, and JPMorgan Chase Bank, N.A. additionally agreed to  the assessment of a civil money penalty by the Financial Crimes Enforcement Network for failure to detect and adequately report suspicious transactions relating to BLMIS. For further information on these settlements, see Note 31 on pages 326–332 of this Annual Report.




70JPMorgan Chase & Co./2013 Annual Report



CONSOLIDATED RESULTS OF OPERATIONS
The following section provides a comparative discussion of JPMorgan Chase’s Consolidated Results of Operations on a reported basis for the three-year period ended December 31, 2013.2014. Factors that relate primarily to a single business segment are discussed in more detail within that business segment. For a discussion of the Critical Accounting Estimates Used by the Firm that affect the Consolidated Results of Operations, see pages 161–165174–178 of this Annual Report..
Revenue          
Year ended December 31,          
(in millions)2013
 2012
 2011
2014
 2013
 2012
Investment banking fees$6,354
 $5,808
 $5,911
$6,542
 $6,354
 $5,808
Principal transactions(a)
10,141
 5,536
 10,005
10,531
 10,141
 5,536
Lending- and deposit-related fees5,945
 6,196
 6,458
5,801
 5,945
 6,196
Asset management, administration and commissions15,106
 13,868
 14,094
15,931
 15,106
 13,868
Securities gains667
 2,110
 1,593
77
 667
 2,110
Mortgage fees and related income5,205
 8,687
 2,721
3,563
 5,205
 8,687
Card income6,022
 5,658
 6,158
6,020
 6,022
 5,658
Other income(b)
3,847
 4,258
 2,605
2,106
 3,847
 4,258
Noninterest revenue53,287
 52,121
 49,545
50,571
 53,287
 52,121
Net interest income43,319
 44,910
 47,689
43,634
 43,319
 44,910
Total net revenue$96,606
 $97,031
 $97,234
$94,205
 $96,606
 $97,031
(a)
Included a $(1.5) billion loss in the fourth quarter of 2013 as a result of implementing an FVA framework for OTCfunding valuation adjustments ((“FVA”) effective 2013)) and debit valuation adjustments (“DVA”) on over-the-counter (“OTC”) derivatives and structured notes. Also included DVA on structured notes, and derivative liabilities measured at fair value. FVA and DVA gains/(losses) were $(452) million, $(930)$468 million and $1.4$(1.9) billion for the years ended December 31, 20132014, 2012 and 2011,2013, respectively. DVA losses were ($930) million for the year ended December 31, 2012.
(b)
Included operating lease income of $1.5$1.7 billion,, $1.3 $1.5 billion and $1.2$1.3 billion for the years ended December 31, 20132014, 20122013 and 20112012, respectively.

2014 compared with 2013
Total net revenue for 2014 was down by $2.4 billion, or 2%, compared with the prior year, predominantly due to lower mortgage fees and related income, and lower other income. The decrease was partially offset by higher asset management, administration and commissions revenue.
Investment banking fees increased compared with the prior year, due to higher advisory and equity underwriting fees, largely offset by lower debt underwriting fees. The increase in advisory fees was driven by the combined impact of a greater share of fees for completed transactions, and growth in industry-wide fee levels. The increase in equity underwriting fees was driven by higher industry-wide issuance. The decrease in debt underwriting fees was primarily related to lower bond underwriting compared with a stronger prior year, and lower loan syndication fees on lower industry-wide fee levels. Investment banking fee share and industry-wide data are sourced from Dealogic, an external vendor. For additional information on investment
banking fees, see CIB segment results on pages 92–96, CB segment results on pages 97–99, and Note 7.
Principal transactions revenue, which consists of revenue primarily from the Firm’s client-driven market-making and private equity investing activities, increased compared with the prior year as the prior year included a $1.5 billion loss related to the implementation of the FVA framework for OTC derivatives and structured notes. The increase was also due to higher private equity gains as a result of higher net gains on sales. The increase was partially offset by lower fixed income markets revenue in CIB, primarily driven by credit-related and rates products, as well as the impact of business simplification initiatives. For additional information on principal transactions revenue, see CIB and Corporate segment results on pages 92–96 and pages 103–104, respectively, and Note 7.
Lending- and deposit-related fees decreased compared with the prior year, reflecting the impact of business simplification initiatives and lower trade finance revenue in CIB. For additional information on lending- and deposit-related fees, see the segment results for CCB on pages 81–91, CIB on pages 92–96 and CB on pages 97–99.
Asset management, administration and commissions revenue increased compared with the prior year, reflecting higher asset management fees driven by net client inflows and the effect of higher market levels in AM and CCB. The increase was offset partially by lower commissions and other fee revenue in CCB as a result of the exit of a non-core product in the second half of 2013. For additional information on these fees and commissions, see the segment discussions of CCB on pages 81–91, AM on pages 100–102, and Note 7.
Securities gains decreased compared with the prior year, reflecting lower repositioning activity related to the Firm’s investment securities portfolio. For additional information, see the Corporate segment discussion on pages 103–104 and Note 12.
Mortgage fees and related income decreased compared with the prior year. The decrease was predominantly due to lower net production revenue driven by lower volumes due to higher levels of mortgage interest rates, and tighter margins. The decline in net production revenue was partially offset by a lower loss on the risk management of mortgage servicing rights (“MSRs”). For additional information, see the segment discussion of CCB on pages 85–87 and Note 17.
Card income remained relatively flat but included higher net interchange income on credit and debit cards due to growth in sales volume, offset by higher amortization of new account origination costs. For additional information on credit card income, see CCB segment results on pages 81–91.


68JPMorgan Chase & Co./2014 Annual Report



Other income decreased from the prior year, predominantly as a result of the absence of two significant items recorded in Corporate in 2013, namely: a $1.3 billion gain on the sale of Visa shares and a $493 million gain from the sale of One Chase Manhattan Plaza. Lower valuations of seed capital investments in AM and losses related to the exit of non-core portfolios in Card also contributed to the decrease. These items were partially offset by higher auto lease income as a result of growth in auto lease volume, and a benefit from a tax settlement.
Net interest income increased slightly from the prior year, predominantly reflecting higher yields on investment securities, the impact of lower interest expense, and higher average loan balances. The increase was partially offset by lower yields on loans due to the run-off of higher-yielding loans and new originations of lower-yielding loans, and lower average interest-earning trading asset balances. The Firm’s average interest-earning assets were $2.0 trillion, and the net interest yield on these assets, on a fully taxable-equivalent (“FTE”) basis, was 2.18%, a decrease of 5 basis points from the prior year.
2013 compared with 2012
Total net revenue for 2013 was $96.6 billion, down by $425$425 million,, or less than 1%. The 2013 results of 2013 were driven by lower mortgage fees and related income, net interest income, and securities gains. These items weregains, predominantly offset by higher principal transactions revenue, and asset management, administration and commissions revenue.
Investment banking fees increased compared with the prior year, reflecting higher equity and debt underwriting fees, partially offset by lower advisory fees. Equity and debt underwriting fees increased, driven by strong market issuance and improved walletgreater share of fees in equity capital markets and loans. Advisory fees decreased, as the industry-wide M&A walletfee levels declined. For additional information on investmentInvestment banking fees, see CIB segment results on pages 98–102fee share and Note 7 on pages 234–235 of this Annual Report.industry-wide data are sourced from Dealogic, an external vendor.
Principal transactions revenue which consists of revenue primarily from the Firm’s market-making and private equity
investing activities, increased compared with the prior year. The current-year period reflectedyear, reflecting CIB’s strong equity markets revenue, partially offset by a $1.5 billion loss as a result offrom implementing a funding valuation adjustment (“FVA”)FVA framework for OTC derivatives and structured notes in the fourth quarter of 2013, and a $452 million loss from DVA on structured notes and derivative liabilities (compared with a $930 million loss from DVA in the prior year). The prior year also included a $5.8 billion loss on the synthetic credit portfolio incurred by CIO in the six months ended June 30, 2012; a $449 million loss on the index credit derivative positions retained by CIO in the three months ended September 30, 2012; and additional modest losses incurred by CIB from the synthetic credit portfolio in the last six months of 2012; these2012. These losses were partially offset by a $665 million gain recognized in 2012 in Other Corporate, representing the recovery on a Bear Stearns-related subordinated loan. For additional information on principal transactions revenue, see CIB and Corporate/Private Equity segment results on pages 98–102 and 109–111, respectively, and Note 7 on pages 234–235 of this Annual Report.
Lending- and deposit-related fees decreased compared with the prior year, largely due to lower deposit-related fees in CCB, resulting from reductions in certain product and transaction fees. For additional information on lending- and deposit-related fees, see the segment results for CCB on pages 86–97, CIB on pages 98–102 and CB on pages 103–105 of this Annual Report.
Asset management, administration and commissions revenue increased from 2012. The increase was2012, driven by higher investment management fees in AM due to net client inflows, the effect of higher market levels, and higher performance fees, as well asand to higher investment sales revenue in CCB. For additional information on these fees and commissions, see the segment discussions for CIB on pages 98–102, CCB on pages 86–97, AM on pages 106–108, and Note 7 on pages 234–235 of this Annual Report.
Securities gains decreased compared with the prior-year period, reflecting the results of repositioning the CIO available-for-sale (“AFS”) portfolio. For additional information on securities gains, see the Corporate/Private Equity segment discussion on pages 109–111, and Note 12 on pages 249–254 of this Annual Report.
Mortgage fees and related income decreased in 2013 compared with 2012. The decrease resulted from2012, reflecting lower Mortgage Banking net production and servicing revenue. The decrease in net production revenue was due to lower margins and volumes. The decrease in net servicing revenue was predominantly due to lower mortgage servicing rights (“MSR”)MSR risk management results. For additional information on mortgage fees and related income, see CCB’s Mortgage Banking’s discussion on pages 92–93, and Note 17 on pages 299–304 of this Annual Report.


JPMorgan Chase & Co./2013 Annual Report71

Management’s discussion and analysis

Card income increased compared with the prior year period. The increase wasperiod, driven by higher net interchange income on credit and debit cards and higher merchant servicing revenue due to growth in sales volume. For additional information on credit card income, see the CCB segment results on pages 86–97 of this Annual Report.
Other income decreased in 2013 compared with the prior year, predominantly reflecting lower revenues from significant items recorded in Corporate/Private Equity.Corporate. In 2013, the Firm recognized a $1.3 billion gain on the sale of Visa shares, a $493 million gain from the sale of One Chase Manhattan Plaza, and a modest loss related to the redemption of trust preferred securities (“TruPS”).TruPS. In 2012, the Firm recognized a $1.1 billion benefit from the Washington Mutual bankruptcy settlement and an $888 million extinguishment gain related to the redemption of TruPS. The net decrease was partially offset by higher revenue in CIB, largely from client-driven activity.
Net interest income decreased in 2013 compared with the prior year, primarily reflecting the impact of the runoff of higher yielding loans and originations of lower yielding loans, and lower trading-related net interest income. The decrease in net interest income was partially offset by lower long-term debt and other funding costs. The Firm’s average interest-earning assets were $2.0 trillion in 2013, and the net interest yield on those assets, on a fully taxable-equivalent (“FTE”)FTE basis, was 2.23%, a decrease of 25 basis points from the prior year.
2012 compared with 2011
Total net revenue for 2012 was $97.0 billion, down slightly from 2011. Results for 2012 were driven by lower principal transactions revenue from losses incurred by CIO, and lower net interest income. These items were predominantly offset by higher mortgage fees and related income and higher other income.
Investment banking fees decreased slightly from 2011, reflecting lower advisory fees on lower industry-wide volumes, and to a lesser extent, slightly lower equity underwriting fees on industry-wide volumes that were flat from the prior year. These declines were predominantly offset by record debt underwriting fees, driven by favorable market conditions and the impact of continued low interest rates.
Principal transactions revenue decreased compared with 2011, predominantly due to $5.8 billion of losses incurred by CIO from the synthetic credit portfolio for the six months ended June 30, 2012, and $449 million of losses incurred by CIO from the retained index credit derivative positions for the three months ended September 30, 2012; and additional modest losses incurred by CIB from the synthetic credit portfolio in the last six months of 2012.
Principal transaction revenue also included a $930 million loss in 2012, compared with a $1.4 billion gain in 2011, from DVA on structured notes and derivative liabilities, resulting from the tightening of the Firm’s credit spreads. These declines were partially offset by higher market-
making revenue in CIB, driven by strong client revenue and higher revenue in rates-related products, as well as a $665 million gain recognized in Other Corporate associated with the recovery on a Bear Stearns-related subordinated loan. Private equity gains decreased in 2012, predominantly due to lower unrealized and realized gains on private investments, partially offset by higher unrealized gains on public securities.
Lending- and deposit-related fees decreased in 2012 compared with the prior year. The decrease predominantly reflected lower lending-related fees in CIB and lower deposit-related fees in CCB.
Asset management, administration and commissions revenue decreased from 2011, largely driven by lower brokerage commissions in CIB. This decrease was largely offset by higher asset management fees in AM driven by net client inflows, the effect of higher market levels, and higher performance fees; and higher investment service fees in CCB, as a result of growth in sales of investment products.
Securities gains increased, compared with the 2011 level, reflecting the results of repositioning the CIO AFS securities portfolio.
Mortgage fees and related income increased significantly in 2012 compared with 2011, due to higher Mortgage Banking net production and servicing revenue. The increase in net production revenue, reflected wider margins driven by favorable market conditions; and higher volumes due to historically low interest rates and the Home Affordable Refinance Programs (“HARP”). The increase in net servicing revenue resulted from a favorable swing in risk management results related to mortgage servicing rights (“MSR”), which was a gain of $619 million in 2012, compared with a loss of $1.6 billion in 2011.
Card income decreased during 2012, driven by lower debit card revenue, reflecting the impact of the Durbin Amendment; and to a lesser extent, higher amortization of loan origination costs. The decrease in credit card income was offset partially by higher net interchange income associated with growth in credit card sales volume, and higher merchant servicing revenue.
Other income increased in 2012 compared with the prior year, largely due to a $1.1 billion benefit from the Washington Mutual bankruptcy settlement, and $888 million of extinguishment gains in Corporate/Private Equity related to the redemption of TruPS. The extinguishment gains were related to adjustments applied to the cost basis of the TruPS during the period they were in a qualified hedge accounting relationship. These items were offset partially by the absence of a prior-year gain on the sale of an investment in AM.
Net interest income decreased in 2012 compared with the prior year, predominantly reflecting the impact of lower average trading asset balances, the runoff of higher-yielding loans, faster prepayment of mortgage-backed securities, limited reinvestment opportunities, as well as the impact of lower interest rates across the Firm’s interest-earning


72JPMorgan Chase & Co./20132014 Annual Report69


Management’s discussion and analysis

assets.
Provision for credit losses    
Year ended December 31,     
(in millions)2014
 2013
 2012
Consumer, excluding credit card$419
 $(1,871) $302
Credit card3,079
 2,179
 3,444
Total consumer3,498
 308
 3,746
Wholesale(359) (83) (361)
Total provision for credit losses$3,139
 $225
 $3,385
2014 compared with 2013
The decreaseprovision for credit losses increased by $2.9 billion from the prior year as result of a lower benefit from reductions in net interest income wasthe consumer allowance for loan losses, partially offset by lower depositnet charge-offs. The consumer allowance release in 2014 was primarily related to the consumer, excluding credit card portfolio, and other borrowing costs.reflected the continued improvement in home prices and delinquencies in the residential real estate portfolio. The Firm’s average interest-earning assets were $1.8 trillion for 2012,wholesale provision reflected a continued favorable credit environment. For a more detailed discussion of the credit portfolio and the net yieldallowance for credit losses, see the segment discussions of CCB on those assets,pages 81–91, CIB on a fully taxable-equivalent (“FTE”) basis, was 2.48%, a decrease of 26 basis points from 2011.
Provision for credit losses    
Year ended December 31,     
(in millions)2013
 2012
 2011
Consumer, excluding credit card$(1,871) $302
 $4,672
Credit card2,179
 3,444
 2,925
Total consumer308
 3,746
 7,597
Wholesale(83) (361) (23)
Total provision for credit losses$225
 $3,385
 $7,574
pages 92–96 and CB on pages 97–99, and the Allowance for credit losses section on pages 128–130.
2013 compared with 2012
The provision for credit losses decreased by $3.2 billion compared with the prior year, due to a decline in the provision for total consumer credit losses. The decrease in the consumer provision was attributable to continuedhigher benefit from reductions in the allowance for loan losses, resulting from the impact of improved home prices on the residential real estate portfolio, and improved delinquency trends in the residential real estate and credit card portfolios, as well as lower net charge-offs partially due to the prior-year incremental charge-offs recorded in 2012 in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy. The wholesale provisionconsumer allowance release in 2013 reflected the improvement in home prices in the current periodresidential real estate portfolio and improvement in delinquencies in the residential real estate and credit card portfolios. The 2013 wholesale provision reflected a favorable credit environment and stable credit quality trends. For a more detailed discussion of the loan portfolio and the allowance for credit losses, see the segment discussions for CCB on pages 86–97, CIB on pages 98–102, CB on pages 103–105, and Allowance For Credit Losses on pages 139–141 of this Annual Report.
2012 compared with 2011
The provision for credit losses decreased by $4.2 billion from 2011. The decrease was driven by a lower provision for consumer, excluding credit card loans, which reflected a reduction in the allowance for loan losses, due primarily to lower estimated losses in the non-PCI residential real estate portfolio as delinquency trends improved, partially offset by the impact of charge-offs of Chapter 7 loans. A higher level of recoveries and lower charge-offs in the wholesale provision also contributed to the decrease. These items were partially offset by a higher provision for credit card loans, largely due to a smaller reduction in the allowance for loan losses in 2012 compared with the prior year.
 
Noninterest expenseNoninterest expense    Noninterest expense    
Year ended December 31,  
(in millions)2013
 2012
 2011
2014
 2013
 2012
Compensation expense$30,810
 $30,585
 $29,037
$30,160
 $30,810
 $30,585
Noncompensation expense:          
Occupancy3,693
 3,925
 3,895
3,909
 3,693
 3,925
Technology, communications and equipment5,425
 5,224
 4,947
5,804
 5,425
 5,224
Professional and outside services7,641
 7,429
 7,482
7,705
 7,641
 7,429
Marketing2,500
 2,577
 3,143
2,550
 2,500
 2,577
Other(a)(b)
19,761
 14,032
 13,559
11,146
 20,398
 14,989
Amortization of intangibles637
 957
 848
Total noncompensation expense39,657
 34,144
 33,874
31,114
 39,657
 34,144
Total noninterest expense$70,467
 $64,729
 $62,911
$61,274
 $70,467
 $64,729
(a)
Included firmwide legal expense of $11.1$2.9 billion, $5.011.1 billion and $4.9$5.0 billion for the years ended December 31, 2014, 2013 2012 and 2011,2012, respectively.
(b)
Included FDIC-related expense of $1.0 billion, $1.5 billion, $1.7 billion and $1.51.7 billion for the years ended December 31, 2014, 2013 2012 and 2011,2012, respectively.
2014 compared with 2013
Total noninterest expense decreased by $9.2 billion, or 13%, from the prior year, driven by lower other expense (in particular, legal expense) and lower compensation expense.
Compensation expense decreased compared with the prior year, predominantly driven by lower headcount in CCB’s Mortgage Banking business, lower performance-based compensation expense in CIB, and lower postretirement benefit costs. The decrease was partially offset by investments in the businesses, including headcount, for controls.
Noncompensation expense decreased compared with the prior year, due to lower other expense, predominantly reflecting lower legal expense. Lower expense for foreclosure-related matters and lower production and servicing-related expense in CCB’s Mortgage Banking business, lower FDIC-related assessments, and lower amortization expense due to the completion of the amortization of certain intangibles, also contributed to the decline. The decrease was offset partially by investments in the businesses, including for controls, and costs related to business simplification initiatives across the Firm. For a further discussion of legal expense, see Note 31. For a discussion of amortization of intangibles, refer to Note 17.
2013 compared with 2012
Total noninterest expense for 2013 was$70.5 billion, up by $5.7 billion, or 9%, compared with the prior year. The increase wasyear, predominantly due to higher legal expense.
Compensation expense increased in 2013 compared with the prior year, due to the impact of investments across the businesses, including front office sales and support staff, as well asand costs related to the Firm’s control agenda; these were partially offset by lower compensation expense in CIB and a decline in CCB’s mortgageMortgage Banking business, which includedreflecting the effect of lower servicing headcount.


70JPMorgan Chase & Co./2014 Annual Report



Noncompensation expense increased in 2013 from the prior year. The increase was due to higher other expense, reflecting $11.1 billion of firmwide legal expense, predominantly in Corporate/Private Equity,Corporate, representing additional reserves for several litigation and regulatory proceedings, compared with $5.0 billion of expense in the prior year. Investments in the businesses, higher legal-related professional services expense, and costs related to the Firm’s control agenda also contributed to the increase. The increase was offset partially by lower mortgage servicing expense in CCB and lower occupancy expense for the Firm, which predominantly reflected the absence of charges recognized in 2012 related to vacating excess space. For a further discussion of legal expense, see Note 31 on pages 326–332 of this Annual Report. For a discussion of amortization of intangibles, refer to Note 17 on pages 299–304 of this Annual Report.


Income tax expense     
Year ended December 31,
(in millions, except rate)
     
2014 2013 2012
Income before income tax expense$29,792
 $25,914
 $28,917
Income tax expense8,030
 7,991
 7,633
Effective tax rate27.0% 30.8% 26.4%
JPMorgan Chase & Co./2013 Annual Report73

Management’s discussion and analysis

20122014 compared with 20112013
Total noninterest expense for 2012 was $64.7 billion , up by $1.8 billion, or 3%, from 2011. Compensation expense droveThe decrease in the increase from the prior year.
Compensation expense increasedeffective tax rate from the prior year predominantly duewas largely attributable to investments in the businesses, includingeffect of the sales force in CCB and bankers in the other businesses,lower level of nondeductible legal-related penalties, partially offset by lower compensation expensehigher 2014 pretax income, in CIB.
Noncompensation expense for 2012 increased from the prior year, reflecting continued investmentscombination with changes in the businesses, including branch builds in CCB; highermix of income and expense relatedsubject to growth in business volume in CIBU.S. federal, state and CCB; higher regulatory deposit insurance assessments; expenses related to exiting a non-core product and writing-off intangible assets in CCB; and higher legal expense in Corporate/Private Equity. These increases were partially offset by lower legal expense in AM and CCB (including the Independent Foreclosure Review settlement)local income taxes, and lower marketing expense in CCB.
Income tax expense     
Year ended December 31,
(in millions, except rate)
     
2013 2012 2011
Income before income tax expense$25,914
 28,917
 26,749
Income tax expense7,991
 7,633
 7,773
Effective tax rate30.8% 26.4% 29.1%
tax benefits associated with tax adjustments and the settlement of tax audits. For additional information on income taxes, see Critical Accounting Estimates Used by the Firm on pages 161–165 and Note 26.
2013 compared with 2012
The increase in the effective tax rate compared with the prior year was predominantly due to the effect of higher nondeductible expense related to litigation and regulatory proceedingslegal-related penalties in 2013. This was largely offset by the impact of lower reported pre-taxpretax income, in combination with changes in the mix of income and expense subject to U.S. federal, state and local taxes, business tax credits, tax benefits associated with prior year tax adjustments and audit resolutions. For additional information on income taxes, see Critical Accounting Estimates Used by the Firm on pages 174–178 and Note 26 on pages 313–315 of this Annual Report.
2012 compared with 2011
The decrease in the effective tax rate compared with the prior year was largely the result of changes in the proportion of income subject to U.S. federal and state and local taxes, as well as higher tax benefits associated with tax audits and tax-advantaged investments. This was partially offset by higher reported pretax income and lower benefits associated with the disposition of certain investments. The current and prior periods include deferred tax benefits associated with state and local income taxes.





74JPMorgan Chase & Co./2013 Annual Report



BALANCE SHEET ANALYSIS
Selected Consolidated Balance Sheets data 
December 31, (in millions)2013 2012Change
Assets    
Cash and due from banks$39,771
 $53,723
(26)%
Deposits with banks316,051
 121,814
159
Federal funds sold and securities purchased under resale agreements248,116
 296,296
(16)
Securities borrowed111,465
 119,017
(6)
Trading assets:    
Debt and equity instruments308,905
 375,045
(18)
Derivative receivables65,759
 74,983
(12)
Securities354,003
 371,152
(5)
Loans738,418
 733,796
1
Allowance for loan losses(16,264) (21,936)(26)
Loans, net of allowance for loan losses722,154
 711,860
1
Accrued interest and accounts receivable65,160
 60,933
7
Premises and equipment14,891
 14,519
3
Goodwill48,081
 48,175

Mortgage servicing rights9,614
 7,614
26
Other intangible assets1,618
 2,235
(28)
Other assets110,101
 101,775
8
Total assets$2,415,689
 $2,359,141
2
Liabilities    
Deposits$1,287,765
 $1,193,593
8
Federal funds purchased and securities loaned or sold under repurchase agreements181,163
 240,103
(25)
Commercial paper57,848
 55,367
4
Other borrowed funds27,994
 26,636
5
Trading liabilities:    
Debt and equity instruments80,430
 61,262
31
Derivative payables57,314
 70,656
(19)
Accounts payable and other liabilities194,491
 195,240

Beneficial interests issued by consolidated VIEs49,617
 63,191
(21)
Long-term debt267,889
 249,024
8
Total liabilities2,204,511
 2,155,072
2
Stockholders’ equity211,178
 204,069
3
Total liabilities and stockholders’ equity$2,415,689
 $2,359,141
2 %

Consolidated Balance Sheets overview
Total assets increased by $56.5 billion or 2%, and total liabilities increased by $49.4 billion or 2%, from December 31, 2012. The following is a discussion of the significant changes in the specific line item captions on the Consolidated Balance Sheets during 2013.
Cash and due from banks and deposits with banks
The net increase reflected the placement of the Firm’s excess funds with various central banks, predominantly Federal Reserve Banks. For additional information, refer to the Liquidity Risk Management discussion on pages 168–173 of this Annual Report.
Federal funds sold and securities purchased under resale agreements; and securities borrowed
The decrease in securities purchased under resale agreements and securities borrowed was predominantly due to a shift in the deployment of the Firm’s excess cash by Treasury.
Trading assets and liabilities debt and equity instruments
The decrease in trading assets was driven by client-driven market-making activity in CIB, which resulted in lower levels of debt securities. For additional information, refer to Note 3 on pages 195–215 of this Annual Report.
The increase in trading liabilities was driven by client-driven market-making activity in CIB, which resulted in higher levels of short positions in debt and equity securities.
Trading assets and liabilities derivative receivables and payables
Derivative receivables and payables decreased predominantly due to reductions in interest rate derivatives driven by an increase in interest rates and reductions in commodity derivatives due to market movements. The decreases were partially offset by an increase in equity derivatives driven by a rise in equity markets.
For additional information, refer to Derivative contracts on pages 135–136, and Note 3 and Note 6 on pages 195–215 and 220–233, respectively, of this Annual Report.
Securities
The decrease in securities was largely due to repositioning which resulted in lower levels of corporate debt, non-U.S. government securities and non-U.S. residential MBS. The decrease was partially offset by higher levels of U.S. Treasury and government agency obligations and obligations of U.S. states and municipalities. For additional information related to securities, refer to the discussion in the Corporate/Private Equity segment on pages 109–111, and Note 3 and Note 12 on pages 195–215 and 249–254, respectively, of this Annual Report.
Loans and allowance for loan losses
Loans increased predominantly due to continued growth in wholesale loans partially offset by a decrease in consumer,


JPMorgan Chase & Co./20132014 Annual Report 7571

Management’s discussion and analysis

excluding credit card loans,
CONSOLIDATED BALANCE SHEETS ANALYSIS
Selected Consolidated balance sheets data 
December 31, (in millions)2014 2013Change
Assets    
Cash and due from banks$27,831
 $39,771
(30)%
Deposits with banks484,477
 316,051
53
Federal funds sold and securities purchased under resale agreements215,803
 248,116
(13)
Securities borrowed110,435
 111,465
(1)
Trading assets:    
Debt and equity instruments320,013
 308,905
4
Derivative receivables78,975
 65,759
20
Securities348,004
 354,003
(2)
Loans757,336
 738,418
3
Allowance for loan losses(14,185) (16,264)(13)
Loans, net of allowance for loan losses743,151
 722,154
3
Accrued interest and accounts receivable70,079
 65,160
8
Premises and equipment15,133
 14,891
2
Goodwill47,647
 48,081
(1)
Mortgage servicing rights7,436
 9,614
(23)
Other intangible assets1,192
 1,618
(26)
Other assets102,950
 110,101
(6)
Total assets$2,573,126
 $2,415,689
7
Liabilities    
Deposits$1,363,427
 $1,287,765
6
Federal funds purchased and securities loaned or sold under repurchase agreements192,101
 181,163
6
Commercial paper66,344
 57,848
15
Other borrowed funds30,222
 27,994
8
Trading liabilities:    
Debt and equity instruments81,699
 80,430
2
Derivative payables71,116
 57,314
24
Accounts payable and other liabilities206,954
 194,491
6
Beneficial interests issued by consolidated VIEs52,362
 49,617
6
Long-term debt276,836
 267,889
3
Total liabilities2,341,061
 2,204,511
6
Stockholders’ equity232,065
 211,178
10
Total liabilities and stockholders’ equity$2,573,126
 $2,415,689
7 %

Consolidated balance sheets overview
JPMorgan Chase’s total assets and total liabilities increased by $157.4 billion and $136.6 billion, respectively, from December 31, 2013.
The following is a discussion of the significant changes in the Consolidated balance sheets from December 31, 2013.
Cash and due from banks and deposits with banks
The net increase was attributable to higher levels of excess funds primarily as a result of growth in deposits. The Firm’s excess funds were placed with various central banks, predominantly Federal Reserve Banks.
Federal funds sold and securities purchased under resale agreements
The decrease in federal funds sold and securities purchased under resale agreements was predominantly attributable to a shift in the deployment of the Firm’s excess cash by Treasury to deposits with banks and to client activity, including a decline in public deposits that require collateral.
Trading assets and liabilitiesdebt and equity instruments
The increase in trading assets and liabilities predominantly related to client-driven market-making activities in CIB was primarily driven by higher levels of debt securities and trading loans. For additional information, refer to Note 3.
Trading assets and liabilitiesderivative receivables and payables
The increase in both receivables and payables was predominantly due to client-driven market-making activities in CIB, specifically in interest rate derivatives as a result of market movements; commodity derivatives predominantly driven by the significant decline in oil prices; and foreign exchange derivatives reflecting the appreciation of the U.S. dollar against certain currencies. The increases were partially offset by a decline in equity derivatives. For additional information, refer to Derivative contracts on pages 125–127, and Notes 3 and 5.
Securities
The decrease was predominantly due to lower levels of non-U.S. residential mortgage-backed securities and U.S. Treasuries, partially offset by higher levels of obligations of U.S. states and municipalities and U.S. residential mortgage-backed securities. For additional information related to securities, refer to the discussion in the Corporate segment on pages 103–104, and Notes 3 and 12.
Loans and allowance for loan losses
The increase in loans was attributable to higher consumer and wholesale loans. The increase in consumer loans was due to prime mortgage originations in CCB and AM, as well as credit card, business banking and auto loan originations in CCB, partially offset by paydowns and the charge-offcharge-offs or liquidation of delinquent loans. The increase in wholesale loans partially offset by new mortgage and auto originations.was due to a favorable credit environment throughout 2014, which drove an increase in client activity.


72JPMorgan Chase & Co./2014 Annual Report



The decrease in the allowance for loan losses decreased aswas driven by a result of a $5.5 billion reduction in the consumer allowance, reflecting the impactpredominantly as a result of improvedcontinued improvement in home prices on the residential real estate portfolio and improved delinquency trendsdelinquencies in the residential real estate and credit card portfolios.portfolio. For a more detailed discussion of the loan portfolio and the allowance for loan losses, refer to Credit Risk Management on pages 119–141,110–111, and Notes 3, 4, 14 and 15 on pages 195–215, 215–218, 258–28315.
Accrued interest and 284–287, respectively, of this Annual Report.
Premises and Equipmentaccounts receivable
The increase in premises and equipment was largely due to investmentshigher receivables from security sales that did not settle, and higher client receivables related to client-driven market-making activities in CBB in the U.S. and other investments in facilities globally.CIB.
Mortgage servicing rights
The increase was predominantly due to originations and changes in market interest rates, partially offset by collection/realization of expected cash flows, dispositions, and changes in valuation due to model inputs and assumptions. For additional information on MSRs, see Note 17 on pages 299–304 of this Annual Report.17.
Other assets
The increase is primarilydecrease was driven by the implementation of gross initial margin requirements for certain U.S. counterparties for exchange-traded derivatives (“ETD”), higher ETD margin balances,several factors, including lower deferred tax assets; lower private equity investments due to sales, partially offset by unrealized gains; and mandatory clearing for certain over-the-counter derivative contracts in the U.S.lower real estate owned.
Deposits
The increase was dueattributable to growth in bothhigher consumer and wholesale and consumer deposits. The increase in wholesale client balances was due to higher short-termconsumer deposits as well asreflected a continuing positive growth in client operating balances. Consumer deposit balances increasedtrend, resulting from the effect of continued strong growth in business volumes and strong customer retention.retention, maturing of recent branch builds, and net new business. The increase in wholesale deposits was driven by client activity and business growth. For more information on consumer deposits, refer to the CCB segment discussion on pages 86–97;81–91; the Liquidity Risk Management discussion on pages 168–173;156–160; and Notes 3 and 19 on pages 195–215 and 305, respectively, of this Annual Report.19. For more information on wholesale client deposits, refer to the AM, CB and CIB segment discussions on pages 106–108, 103–105100–102, pages 97–99 and 98–102,pages 92–96, respectively, of this Annual Report.and the Liquidity Risk Management discussion on pages 156–160.
Federal funds purchased and securities loaned or sold under repurchase agreements
The decreaseincrease in federal funds purchased and securities loaned or sold under repurchase agreements was predominantly dueattributable to a change in the mixhigher financing of the Firm’s funding sources.trading assets-debt and equity instruments. The increase was partially offset by client activity in CIB. For additional information on the Firm’s Liquidity Risk Management, see pages 168–173 of this Annual Report.156–160.
 
Commercial paper and other borrowed funds
Commercial paper increased slightlyThe increase was due to higher commercial paper issuance fromissuances in the wholesale markets consistent with Treasury’s liquidity and short-term funding marketsplans and, an increase in theto a lesser extent, a higher volume of liability balances related to CIB’s liquidity management product whereby clients choose to sweep their deposits into commercial paper. Other borrowed funds increased slightly due to higher secured short-term borrowings to meet short-term funding needs. For additional information on the Firm’s Liquidity Risk Management and other borrowed funds, see Liquidity Risk Management on pages 168–173 of this Annual Report.156–160.
Accounts payable and other liabilities
Accounts payableThe increase was attributable to higher client payables related to client short positions, and other liabilities remained relatively flat compared withhigher payables from security purchases that did not settle, both in CIB. The increase was partially offset by lower legal reserves, largely reflecting the prior year. For additional information on the Firm’s accounts payablesettlement of legal and other liabilities, see Note 20 on page 305 of this Annual Report.regulatory matters.
Beneficial interests issued by consolidated VIEs
Beneficial interests issued by consolidated VIEs decreased primarilyThe increase was predominantly due to unwinds ofnet new consolidated credit card and municipal bond vehicles, net credit card maturities andpartially offset by a reduction in outstanding conduit commercial paper held byissued to third parties.parties and the deconsolidation of certain mortgage securitization trusts. For additionalfurther information on Firm-sponsored VIEs and loan securitization trusts, see Note 16Off-Balance Sheet Arrangements on pages 288–299 of this Annual Report.74–75 and Note 16.
Long-term debt
The increase was primarily due to net issuances, which also reflected the redemption of trust preferred securities in the second quarter of 2013.consistent with Treasury’s long-term funding plans. For additional information on the Firm’s long-term debt activities, see the Liquidity Risk Management discussion on pages 168–173 of this Annual Report.156–160.
Stockholders’ equity
Total stockholders’ equity increased, predominantlyThe increase was due to net income; net issuance ofincome and preferred stock; and thestock issuances, and commitments to issue under the Firm’s employee stock-based compensation plans. The increase was partially offset by the declaration of cash dividends on common and preferred stock, and repurchases of common stock and a net decrease in accumulated other comprehensive income. The net decrease in accumulated other comprehensive income was primarily related to the decline in fair value of U.S. government agency issued MBS and obligations of U.S. states and municipalities due to market changes, as well as net realized gains.stock. For additional information on accumulated other comprehensive income/(loss) (“AOCI”), see Note 25; for the Firm’s capital actions, see Capital actions on pages 166–167 of this Annual Report.

page 154.



76JPMorgan Chase & Co./20132014 Annual Report73


Management’s discussion and analysis

OFF-BALANCE SHEET ARRANGEMENTS AND CONTRACTUAL CASH OBLIGATIONS

In the normal course of business, the Firm enters into various contractual obligations that may require future cash payments. Certain obligations are recognized on-balance sheet, while others are off-balance sheet under U.S. GAAP. The Firm is involved with several types of off–balance sheet arrangements, including through nonconsolidated special-purpose entities (“SPEs”), which are a type of VIE, and through lending-related financial instruments (e.g., commitments and guarantees).
Special-purpose entities
The most common type of VIE is an SPE. SPEs are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. SPEs are an important part of the financial markets, including the mortgage- and asset-backed securities and commercial paper markets, as they provide market liquidity by facilitating investors’ access to specific portfolios of assets and risks. SPEs may be organized as trusts, partnerships or corporations and are typically established for a single, discrete purpose. SPEs are not typically operating entities and usually have a limited life and no employees. The basic SPE structure involves a company selling assets to the SPE; the SPE funds the purchase of those assets by issuing securities to investors.
JPMorgan Chase uses SPEs as a source of liquidity for itself and its clients by securitizing financial assets, and by creating investment products for clients. The Firm is involved with SPEs through multi-seller conduits, investor intermediation activities, and loan securitizations. See Note 16 on pages 288–299for further information on these types of SPEs.
The Firm holds capital, as deemed appropriate, against all SPE-related transactions and related exposures, such as derivative transactions and lending-related commitments and guarantees.
The Firm has no commitments to issue its own stock to support any SPE transaction, and its policies require that transactions with SPEs be conducted at arm’s length and reflect market pricing. Consistent with this policy, no JPMorgan Chase employee is permitted to invest in SPEs with which the Firm is involved where such investment would violate the Firm’s Code of Conduct. These rules prohibit employees from self-dealing and acting on behalf of the Firm in transactions with which they or their family have any significant financial interest.
Implications of a credit rating downgrade to JPMorgan Chase Bank, N.A.
For certain liquidity commitments to SPEs, JPMorgan Chase Bank, N.A. could be required to provide funding if its short-term credit rating were downgraded below specific levels, primarily “P-1”, “A-1” and “F1” for Moody’s, Standard &
Poor’s and Fitch, respectively. These liquidity commitments support the issuance of asset-backed commercial paper by both Firm-administered consolidated and third-party
sponsored nonconsolidated SPEs. In the event of such a short-term credit rating downgrade, JPMorgan Chase Bank, N.A., absent other solutions, would be required to provide funding to the SPE, if the commercial paper could not be reissued as it matured. The aggregate amounts of commer-cialcommercial paper outstanding issued by both Firm-administered and third-party sponsored SPEs, that are held by third parties as of December 31, 2013 and 2012, was $15.5 billion2014 and $18.12013, was $12.1 billion, and $15.5 billion, respectively. The aggregate amounts of commercial paper outstanding could increase in future periods should clients of the Firm-administered consolidated or third-party sponsored nonconsolidated SPEs draw down on certain unfunded lending-related commitments. These unfunded lending-related commit-mentscommitments were$9.9 billion and $9.2 billion andat $10.9 billion at December 31, 20132014 and 2012,2013, respectively. The Firm could facilitate the refinancing of some of the clients’ assets in order to reduce the funding obligation. For further information, see the discussion of Firm-administered multi-seller conduits in Note 16 on pages 292–293 of this Annual Report.16.
The Firm also acts as liquidity provider for certain municipal bond vehicles. The Firm’s obligation to perform as liquidity provider is conditional and is limited by certain termination events, which include bankruptcy or failure to pay by the municipal bond issuer or credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. See Note 16 on pages 288–299 of this Annual Report for additional information.
Off–balance sheet lending-related financial instruments, guarantees, and other commitments
JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to meet the financing needs of its customers. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the counterparty draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the counterparty subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees expire without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm’s view, representative of its actual future credit exposure or funding requirements. For further discussion of lending-related financial instruments, guarantees and other commitments, and the Firm’s accounting for them, see Lending-related commitments on page 125135, and Note 29 (including the table that presents the related amounts by contractual maturity as of December 31, 2013) on pages 318–324 of this Annual Report.29. For a discussion of liabilities associated with loan repurchase liabilities,sales-and securitization-related indemnifications, see Mortgage repurchase liability on pages 78–79 and Note 29 on pages 318–324, respectively, of this Annual Report.29.



74JPMorgan Chase & Co./20132014 Annual Report77

Management’s discussion and analysis


Contractual cash obligations
The accompanying table summarizes, by remaining maturity, JPMorgan Chase’s significant contractual cash obligations at December 31, 20132014. The contractual cash obligations included in the table below reflect the minimum contractual obligation under legally enforceable contracts with terms that are both fixed and determinable. Excluded from the below table are certain liabilities with variable cash flows and/or no contractualobligation to return a stated amount of principal at the maturity.
 
The carrying amount of on-balance sheet obligations on the Consolidated Balance Sheetsbalance sheets may differ from the minimum contractual amount of the obligations reported below. For a discussion of mortgage loan repurchase liabilities see Mortgage repurchase liability on pages 78–79 of this Annual Report. For further discussion ofand other obligations, see the Notes to Consolidated Financial Statements in this Annual Report.Note 29.

Contractual cash obligationsContractual cash obligations Contractual cash obligations 
By remaining maturity at December 31,
(in millions)
2013201220142013
20142015-20162017-2018After 2018TotalTotal20152016-20172018-2019After 2019TotalTotal
On-balance sheet obligations  
Deposits(a)
$1,269,092
$11,382
$2,143
$3,970
$1,286,587
$1,191,776
$1,345,919
$8,200
$3,318
$4,160
$1,361,597
$1,286,587
Federal funds purchased and securities loaned or sold under repurchase agreements177,109
2,097
608
1,349
181,163
240,103
189,002
2,655
30
441
192,128
181,163
Commercial paper57,848



57,848
55,367
66,344



66,344
57,848
Other borrowed funds(a)
15,655



15,655
15,357
15,734



15,734
15,655
Beneficial interests issued by consolidated VIEs(a)
21,578
12,567
7,986
5,490
47,621
62,021
27,833
12,860
6,125
3,382
50,200
47,621
Long-term debt(a)
41,966
74,900
64,354
75,519
256,739
231,223
33,982
86,620
61,468
80,818
262,888
256,739
Other(b)
2,864
1,214
973
2,669
7,720
7,012
3,494
1,217
1,022
2,622
8,355
7,720
Total on-balance sheet obligations1,586,112
102,160
76,064
88,997
1,853,333
1,802,859
1,682,308
111,552
71,963
91,423
1,957,246
1,853,333
Off-balance sheet obligations  
Unsettled reverse repurchase and securities borrowing agreements(c)
38,211



38,211
34,871
40,993



40,993
38,211
Contractual interest payments(d)
7,230
10,363
6,778
23,650
48,021
56,280
6,980
10,006
6,596
24,456
48,038
48,021
Operating leases(e)
1,936
3,532
2,796
6,002
14,266
14,915
1,722
3,216
2,402
5,101
12,441
14,266
Equity investment commitments(f)
516
82
28
1,493
2,119
1,909
454
92
50
512
1,108
2,119
Contractual purchases and capital expenditures(g)
1,227
1,042
615
541
3,425
3,052
1,216
970
366
280
2,832
3,425
Obligations under affinity and co-brand programs921
1,861
447
54
3,283
4,306
906
1,262
96
39
2,303
3,283
Other11



11
34





11
Total off-balance sheet obligations50,052
16,880
10,664
31,740
109,336
115,367
52,271
15,546
9,510
30,388
107,715
109,336
Total contractual cash obligations$1,636,164
$119,040
$86,728
$120,737
$1,962,669
$1,918,226
$1,734,579
$127,098
$81,473
$121,811
$2,064,961
$1,962,669
(a)Excludes structured notes where the Firm is not obligated to return a stated amount of principal at the maturity of the notes, but is obligated to return an amount based on the performance of the structured notes.
(b)Primarily includes dividends declared on preferred and common stock, deferred annuity contracts, pension and postretirement obligations and insurance liabilities. Prior periods were revised to conform with the current presentation.
(c)
For further information, refer to unsettled reverse repurchase and securities borrowing agreements in Note 29 on pages 321–322 of this Annual Report.
29.
(d)Includes accrued interest and future contractual interest obligations. Excludes interest related to structured notes where the Firm’s payment obligation is based on the performance of certain benchmarks.
(e)
Includes noncancelable operating leases for premises and equipment used primarily for banking purposes and for energy-related tolling service agreements. Excludes the benefit of noncancelable sublease rentals of $2.62.2 billion and $1.92.6 billion at December 31, 20132014 and 2012, respectively. Prior periods were revised to conform with the current presentation.
(f)
At December 31, 2013 and 2012, included unfunded commitments of $215 million and $370 million, respectively, to third-party private equity funds that are generally fair valued at net asset value as discussed in Note 3 on pages 195–215 of this Annual Report; and $1.9 billion and $1.5 billion of unfunded commitments, respectively, to other equity investments.
(g)Prior periods were revised to conform with the current presentation.
Mortgage repurchase liability
In connection with the Firm’s mortgage loan sale and securitization activities with Fannie Mae and Freddie Mac (the “GSEs”) and other mortgage loan sale and private-label securitization transactions, the Firm has made representations and warranties that the loans sold meet certain requirements. The Firm has been, and may be, required to repurchase loans and/or indemnify the GSEs (e.g., with “make-whole” payments to reimburse the GSEs for realized losses on liquidated loans) and other investors for losses due to material breaches of these representations
and warranties. To the extent that repurchase demands that are received relate to loans that the Firm purchased from third parties that remain viable, the Firm typically will have the right to seek a recovery of related repurchase losses from the third party.
On October 25, 2013, the Firm announced it had reached a $1.1 billion agreement with the Federal Housing Finance Agency (“FHFA”) to resolve, other than certain limited types of exposures, outstanding and future mortgage repurchase demands associated with loans sold to the GSEs from 2000


78JPMorgan Chase & Co./2013 Annual Report



to 2008 (“FHFA Settlement Agreement”). The majority of the mortgage repurchase demands that the Firm had received from the GSEs related to loans originated from 2005 to 2008.
The Firm has recognized a mortgage repurchase liability of $681 million and $2.8 billion as of December 31, 2013 and 2012, respectively. The amount of the mortgage repurchase liability at December 31, 2013, relates to repurchase losses associated with loans sold in connection with loan sale and securitization transactions with the GSEs that are not covered by the FHFA Settlement Agreement (e.g., post-2008 loan sale and securitization transactions, mortgage insurance rescissions and certain mortgage insurance settlement-related exposures, as well as certain other specific exclusions). At December 31, 2013, the Firm had outstanding repurchase demands of $330 million and unresolved mortgage insurance rescission notices of $263 million (excluding mortgage insurance rescission notices on loans for which a repurchase demand also has been received).
The following table summarizes the change in the mortgage repurchase liability for each of the periods presented.
Summary of changes in mortgage repurchase liability
Year ended December 31,
(in millions)
2013 2012 2011 
Repurchase liability at beginning of period$2,811
 $3,557
 $3,285
 
Net realized losses(a)(b)
(1,561) (1,158) (1,263) 
Reclassification to
  litigation reserve(c)
(179) 
 
 
Provision for repurchase losses(d)
(390) 412
 1,535
 
Repurchase liability at end of period$681
 $2,811
 3,557
 
(a)
Presented net of third-party recoveries and includes principal losses and accrued interest on repurchased loans, “make-whole” settlements, settlements with claimants, and certain related expense. Make-whole settlements were $414 million, $524 million and $640 million, for the years ended December 31, 2013, 2012 and 2011, respectively.
(b)(f)
The 2013 amount includes $1.1 billion for the FHFA Settlement Agreement.
(c)Prior toAt December 31, 2014 and 2013, in the absenceincluded unfunded commitments of a repurchase demand by a party to the relevant contracts, the Firm’s decision to repurchase loans from private-label securitization trusts when it determined it had an obligation to do so was recognized in the mortgage repurchase liability. Pursuant to the terms of the RMBS Trust Settlement, all repurchase obligations relating to the subject private-label securitization trusts, whether resulting from a repurchase demand or otherwise, are now recognized in the Firm’s litigation reserves for this settlement. The RMBS Trust Settlement is fully accrued as of December 31, 2013.
(d)
Included a provision related to new loan sales of $20 million, $112$147 million and $52$215 million, for the years ended December 31, 2013, 2012respectively, to third-party private equity funds; and 2011, respectively.
$961 million and $1.9 billion of unfunded commitments, respectively, to other equity investments.
Private label securitizations
The liability related to repurchase demands associated with private label securitizations is separately evaluated by the Firm in establishing its litigation reserves.
On November 15, 2013, the Firm announced it had reached a $4.5 billion agreement with 21 major institutional investors to make a binding offer to the trustees of 330 residential mortgage-backed securities trusts issued by J.P.Morgan, Chase and Bear Stearns (“RMBS Trust Settlement”) to resolve all representation and warranty claims, as well as all servicing claims, on all trusts issued by J.P.Morgan, Chase and Bear Stearns between 2005 and 2008. The RMBS Trust Settlement may be subject to court approval. For further information about the RMBS Trust Settlement, see Note 31 on pages 326–332 of this Annual Report.
In addition, from 2005 to 2008, Washington Mutual made certain loan level representations and warranties in connection with approximately $165 billion of residential mortgage loans that were originally sold or deposited into private-label securitizations by Washington Mutual. Of the $165 billion, approximately $75 billion has been repaid. In addition, approximately $47 billion of the principal amount of such loans has liquidated with an average loss severity of 59%. Accordingly, the remaining outstanding principal balance of these loans as of December 31, 2013, was approximately $43 billion, of which $10 billion was 60 days or more past due. The Firm believes that any repurchase obligations related to these loans remain with the FDIC receivership.
For additional information regarding the mortgage repurchase liability, see Note 29 on pages 318–324 of this Annual Report.


JPMorgan Chase & Co./20132014 Annual Report 7975

Management’s discussion and analysis

CONSOLIDATED CASH FLOWS ANALYSIS
For the years ended December 31, 2013, 2012 and 2011, cash and due from banks decreased $14.0 billion and $5.9 billion, and increased $32.0 billion, respectively. The following discussion highlights the major activities and transactions that affected JPMorgan Chase’s cash flows during 2013, 2012 and 2011, respectively.
(in millions) Year ended December 31,
 2014 2013 2012
Net cash provided by/(used in)      
Operating activities $36,593
 $107,953
 $25,079
Investing activities (165,636) (150,501) (119,825)
Financing activities 118,228
 28,324
 87,707
Effect of exchange rate changes on cash (1,125) 272
 1,160
Net decrease in cash and due from banks $(11,940) $(13,952) $(5,879)
Cash flows from operatingOperating activities
JPMorgan Chase’s operating assets and liabilities support the Firm’s capital markets and lending activities, including the origination or purchase of loans initially designated as held-for-sale. Operating assets and liabilities can vary significantly in the normal course of business due to the amount and timing of cash flows, which are affected by client-driven and risk management activities and market conditions. ManagementThe Firm believes cash flows from operations, available cash balances and the Firm’s ability to generate cash through short- and long-term borrowings are sufficient to fund the Firm’s operating liquidity needs.
For the year ended December 31, 2013, net cashCash provided by operating activities was $108.0 billion,in 2014 predominantly resulted from net income after noncash operating adjustments and it was significantlyreflected higher than net income. This resultedproceeds from loan securitizations and sales activities when compared with 2013. In 2013 cash provided reflected a decrease in trading assets - debt and equity instruments driven byfrom client-driven market-making activityactivities in CIB, which resultedresulting in lower levels of debt securities; and an increasesecurities. Cash used in trading liabilities – debt and equity instruments driven by client-driven market-making activity in CIB, which resulted in higher levels of short positions in debt and equity securities. Net cash generated from operating activities also reflected adjustments for noncash items such as deferred taxes, depreciation and amortization, and stock-based compensation. Partially offsetting these cash inflows was cash used2013 for loans originated and purchased with an initial intent to sell which was slightly higher than the cash proceeds received from sales and paydowns of the loans and also reflected significantly higher levels of activities over the prior-year period.
For the year ended December 31, Cash provided during 2012 net cash provided by operating activities was $25.1 billion. This resulted from a decrease in securities borrowed reflecting a shift in the deployment of excess cash to resale agreements as well as lower client activity in CIB, and lower trading assets - derivative receivables, primarily related to the decline in the U.S. dollar and tightening of credit spreads. Partially offsetting these cash inflows wasCIB; partially offset by a decrease in accounts payable and other liabilities predominantly due to lower CIB client balances, and an increase in trading assets - debt and equity instruments driven by client-driven market-making activity in CIB. Net cash generated from operating activities was higher than net income largely as a result of adjustments for noncash items such as depreciation and amortization, provision for credit losses, and stock-based compensation. Cash used to acquire loans was slightly higher than cash proceeds received from sales and paydowns of such loans originated and purchased with anbalances.
 
initial intent to sell, and also reflected a lower level of activity compared with the prior-year period.
For the year ended December 31, 2011, net cash provided by operating activities was $95.9 billion, and it was significantly higher than net income. This resulted from a net decrease in trading assets and liabilities – debt and equity instruments, driven by client-driven market-making activity in CIB; an increase in accounts payable and other liabilities predominantly due to higher CIB client balances, and a decrease in accrued interest and accounts receivables, primarily in CIB, driven by a large reduction in customer margin receivables due to changes in client activity. Net cash generated from operating activities also reflected adjustments for noncash items such as the provision for credit losses, depreciation and amortization, and stock-based compensation. Additionally, cash provided from sales and paydowns of loans originated or purchased with an initial intent to sell was higher than cash used to acquire such loans. Partially offsetting these cash proceeds was an increase in securities borrowed, predominantly in Corporate due to higher excess cash positions at year-end.
Cash flows from investingInvesting activities
The Firm’s investing activities predominantly include loans originated to be held for investment, the investment securities portfolio and other short-term interest-earning assets. For the year ended December 31, 2013, net cash of $150.5 billion wasCash used in investing activities. Thisactivities during 2014, 2013, and 2012 resulted from an increaseincreases in deposits with banks, reflecting the placementattributable to higher levels of the Firm’s excess funds with various central banks, predominantly Federal Reserve banks;funds; in 2014, cash was used for growth in wholesale and continuedconsumer loans, while in 2013 and 2012 cash used reflected growth ofin wholesale loans. Partially offsetting thisthese cash outflowoutflows in 2014 and 2013 was a decreasenet decline in securities purchased under resale agreements predominantly due to a shift in the deployment of the Firm’s excess cash by Treasury;Treasury, and a decreasenet decline in consumer loans excluding credit card loans, predominantly due toin 2013 and 2012 from paydowns and portfolio runoff or liquidation of delinquent loans, partially offset by new mortgage and auto originations; andloans. In 2012, additional cash was used for securities purchased under resale agreements. All years reflected cash proceeds from net maturities and sales of investment securities which were higher than the cash used to acquire new investment securities.
For the year ended December 31, 2012, net cash of $119.8 billion was used in investing activities. This resulted from an increase in securities purchased under resale agreements due to deployment of the Firm’s excess cash by Treasury; higher deposits with banks reflecting placements of the Firm’s excess cash with various central banks, primarily Federal Reserve Banks; and higher levels of wholesale loans, primarily in CB and AM, driven by higher wholesale activity across most of the Firm’s regions and businesses. Partially offsetting these cash outflows were a decline in consumer, excluding credit card, loans predominantly due to mortgage-related paydowns and portfolio runoff, and a decline in credit card loans due to higher repayment rates; and proceeds from maturities and sales of AFS securities,


80JPMorgan Chase & Co./2013 Annual Report



which were higher than the cash used to acquire new AFS securities.
For the year ended December 31, 2011, net cash of $170.8 billion was used in investing activities. This resulted from a significant increase in deposits with banks reflecting the placement of funds with various central banks, including Federal Reserve Banks, predominantly resulting from the overall growth in wholesale client deposits; an increase in loans reflecting continued growth in client activity across all of the Firm’s wholesale businesses and regions; net purchases of AFS securities, largely due to repositioning of the portfolio in Corporate in response to changes in the market environment; and an increase in securities purchased under resale agreements, predominantly in Corporate due to higher excess cash positions at year-end. Partially offsetting these cash outflows were a decline in consumer, excluding credit card, loan balances due to paydowns and portfolio runoff, and in credit card loans, due to higher repayment rates, runoff of the Washington Mutual portfolio and the Firm’s sale of the Kohl’s portfolio.
Cash flows from financingFinancing activities
The Firm’s financing activities predominantly include takingincludes cash from customer deposits, and cash proceeds from issuing long-term debt, as well asand preferred and common stock. For the year ended December 31, 2013, net cashCash provided by financing activities in 2014 predominantly resulted from higher consumer and wholesale deposits. The increase in consumer deposits reflected a continuing positive growth trend resulting from strong customer retention, maturing of recent branch builds, and net new business. The increase in wholesale deposits was $28.3 billion. This increasedriven by client activity and deposit growth. Cash provided in 2013 was driven by growth in both wholesale and consumer deposits;deposits, net issuances ofproceeds from long-term borrowings, which also reflected the redemption of trust preferred securities in the second quarter of 2013; and proceeds from the net issuance of preferred stock. The increase in wholesale client deposit balances was due to higher short-term deposits as well as growth in client operating balances. Consumer deposit balances increased from the effect of continued strong growth in business volumes and strong customer retention. Partially offsetting these cash inflows wasstock; partially offset by a decrease in securities loaned or sold under repurchase agreements, predominantly due to a changechanges in the mix of the Firm’s funding sources; repurchases of common stock; and payments of cash dividends on common and preferred stock.
For the year ended December 31,sources. Cash provided in 2012 net cash provided by financing activities was $87.7 billion. This was driven by proceeds from long-term borrowings and a higher level of securitized credit cards; an increase in deposits due to growth in both consumer and wholesale deposits;deposits and an increase in federal funds purchased and securities loaned or sold under repurchase agreements due to higher secured financings of the Firm’s assets; an increase in commercial paper issuance in the wholesale funding markets to meet short-term funding needs, partiallyassets. In all periods, cash proceeds were offset by a decline in the volume of client deposits and other third-party liability balances related to CIB’s liquidity management product; an increase in other borrowed funds due to higher secured and unsecured short-term borrowings to meet short-term funding needs; and proceeds from the issuance of preferred stock. Partially offsetting these cash inflows were
redemptions and maturities of long-term borrowings, including trust preferred securities, and securitized credit cards; and payments of cash dividends on common and preferred stock and repurchases of common stock and warrants.
For the year ended December 31, 2011, net cash provided by financing activities was $107.7 billion. This was largely driven by a significant increase in deposits, predominantly due to an overall growth in wholesale client balances and, to a lesser extent, consumer deposit balances. The increase in wholesale client balances, particularly in CIB and CB, was primarily driven by lower returns on other available alternative investments and low interest rates during 2011, and in AM, driven by growth in the number of clients and level of deposits. In addition, there was an increase in commercial paper due to growth in the volume of liability balances in sweep accounts related to CIB’s cash management program. Cash was used to reduce securities sold under repurchase agreements, predominantly in CIB, reflecting the lower funding requirements of the Firm based on lower trading inventory levels, and change in the mix of funding sources; for net repayments of long-term borrowings, including a decrease in long-term debt, predominantly due to net redemptions and maturities, as well as a decline in long-term beneficial interests issued by consolidated VIEs due to maturities of Firm-sponsored credit card securitization transactions; to reduce other borrowed funds, predominantly driven by maturities of short-term secured borrowings, unsecured bank notes and short-term Federal Home Loan Banks ("FHLB") advances; and for repurchases of common stock and warrants, and payments of cash dividends on common and preferred stock.

* * *
For a further discussion of the activities affecting the Firm’s cash flows, see Balance Sheet Analysis on pages 72–73.



76JPMorgan Chase & Co./20132014 Annual Report81

Management’s discussion and analysis

EXPLANATION AND RECONCILIATION OF THE FIRM’S USE OF NON-GAAP FINANCIAL MEASURES
The Firm prepares its consolidated financial statementsConsolidated Financial Statements using accounting principles generally accepted in the U.S.(“U.S. GAAP”);GAAP; these financial statements appear on pages 172–176184–188 of this Annual Report.. That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year to year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements.
In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. The Firm’s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on a FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in
the managed results on a basis
comparable to taxable investments and securities. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.
Management also uses certain non-GAAP financial measures at the business-segment level, because it believes these other non-GAAP financial measures provide information to investors about the underlying operational performance and trends of the particular business segment and, therefore, facilitate a comparison of the business segment with the performance of its competitors. Non- GAAP financial measures used by the Firm may not be comparable to similarly named non-GAAP financial measures used by other companies.

The following summary table provides a reconciliation from the Firm’s reported U.S. GAAP results to managed basis.
2013 2012 20112014 2013 2012
Year ended
December 31,
(in millions, except ratios)
Reported
Results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
 
Reported
Results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
 
Reported
Results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
Reported
Results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
 
Reported
Results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
 
Reported
Results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
Other income$3,847
 $2,495
 $6,342
 $4,258
 $2,116
 $6,374
 $2,605
 $2,003
 $4,608
$2,106
 $2,733
 $4,839
 $3,847
 $2,495
 $6,342
 $4,258
 $2,116
 $6,374
Total noninterest revenue53,287
 2,495
 55,782
 52,121
 2,116
 54,237
 49,545
 2,003
 51,548
50,571
 2,733
 53,304
 53,287
 2,495
 55,782
 52,121
 2,116
 54,237
Net interest income43,319
 697
 44,016
 44,910
 743
 45,653
 47,689
 530
 48,219
43,634
 985
 44,619
 43,319
 697
 44,016
 44,910
 743
 45,653
Total net revenue96,606
 3,192
 99,798
 97,031
 2,859
 99,890
 97,234
 2,533
 99,767
94,205
 3,718
 97,923
 96,606
 3,192
 99,798
 97,031
 2,859
 99,890
Pre-provision profit26,139
 3,192
 29,331
 32,302
 2,859
 35,161
 34,323
 2,533
 36,856
32,931
 3,718
 36,649
 26,139
 3,192
 29,331
 32,302
 2,859
 35,161
Income before income tax expense25,914
 3,192
 29,106
 28,917
 2,859
 31,776
 26,749
 2,533
 29,282
29,792
 3,718
 33,510
 25,914
 3,192
 29,106
 28,917
 2,859
 31,776
Income tax expense7,991
 3,192
 11,183
 7,633
 2,859
 10,492
 7,773
 2,533
 10,306
8,030
 3,718
 11,748
 7,991
 3,192
 11,183
 7,633
 2,859
 10,492
Overhead ratio73% NM
 71% 67% NM
 65% 65% NM
 63%65% NM
 63% 73% NM
 71% 67% NM
 65%
(a)Predominantly recognized in CIB and CB business segments and Corporate/Private Equity.
(a)
Predominantly recognized in CIB and CB business segments and Corporate.

Calculation of certain U.S. GAAP and non-GAAP financial measures
Certain U.S. GAAP and non-GAAP financial measures are calculated as follows:
Book value per share (“BVPS”)
Common stockholders’ equity at period-end /
Common shares at period-end
Overhead ratio
Total noninterest expense / Total net revenue
Return on assets (“ROA”)
Reported net income / Total average assets
Return on common equity (“ROE”)
Net income* / Average common stockholders’ equity
Return on tangible common equity (“ROTCE”)
Net income* / Average tangible common equity
Tangible book value per share (“TBVPS”)
Tangible common equity at period-end / Common shares at period-end
* Represents net income applicable to common equity
Tangible common equity (“TCE”), ROTCE tangible book value per share (“TBVS”), and Tier 1 common under Basel I and III rulesTBVPS are each non-GAAP financial measures. TCE represents the Firm’s common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE measures the Firm’s earnings as a percentage of average TCE. TBVSTBVPS represents the Firm’s tangible common equityTCE at period-end divided by period-end common shares. Tier 1 common under Basel I and III rules are used by management, along with other capital measures, to assess and monitor the Firm’s capital position.shares at period-end. TCE, ROTCE, and TBVSTBVPS are meaningful to the Firm, as well as investors and analysts, in assessing the Firm’s use of equity. The
Additionally, certain credit and capital metrics and ratios disclosed by the Firm uses ROTCE, aare non-GAAP financial measure, to evaluate its use of equity and to facilitate comparisons with competitors.measures. For additional information on Tier 1 common under Basel Ithese non-GAAP measures, see Credit Risk Management on pages 110–111, and III, see Regulatory capital on pages 146–153161–165. of this Annual Report.
Calculation of certain U.S. GAAP and non-GAAP metrics
The following U.S. GAAP and non-GAAP measures, we calculated as follows:
Return on common equity
Net income* / Average common stockholders’ equity
Return on tangible common equity
Net income* / Average tangible common equity
Return on assets
Reported net income / Total average assets
Return on risk-weighted assets
Annualized earnings / Average risk-weighted assets
Overhead ratio
Total noninterest expense / Total net revenue
* Represents net income applicable to common equity


82JPMorgan Chase & Co./20132014 Annual Report77


Management’s discussion and analysis

Average tangible common equity    
Year ended December 31,
(in millions)
 2013 2012 2011
Tangible common equity   
Period-end Average
Dec 31,
2014
Dec 31,
2013
 Year ended December 31,
(in millions, except per share and ratio data) 201420132012
Common stockholders’ equity $196,409
 $184,352
 $173,266
$212,002
$200,020
 $207,400
$196,409
$184,352
Less: Goodwill 48,102
 48,176
 48,632
47,647
48,081
 48,029
48,102
48,176
Less: Certain identifiable intangible assets 1,950
 2,833
 3,632
1,192
1,618
 1,378
1,950
2,833
Add: Deferred tax liabilities(a)
 2,885
 2,754
 2,635
2,853
2,953
 2,950
2,885
2,754
Tangible common equity $149,242
 $136,097
 $123,637
$166,016
$153,274
 $160,943
$149,242
$136,097
   
Return on tangible common equityNA
NA
 13%11%15%
Tangible book value per share$44.69
$40.81
 NANA
(a)Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating TCE.

Core net interest income
In addition to reviewing net interest income on a managed basis, management also reviews core net interest income to assess the performance of its core lending, investing (including asset-liability management) and deposit-raising activities. These activities (which excludesexclude the impact of CIB’s market-based activities).activities. The core data presented below are non-GAAP financial measures due to the exclusion of CIB’s market-based net interest income and the related assets. Management believes this exclusion provides investors and analysts a more meaningfulanother measure by which to analyze the non-market-related business trends of the Firm and provides a comparable measure to other financial institutions that are primarily focused on core lending, investing and deposit-raising activities.
Core net interest income dataCore net interest income data Core net interest income data 
Year ended December 31,
(in millions, except rates)
2013
2012
2011
2014
2013
2012
Net interest income - managed
basis(a)(b)
$44,016
$45,653
$48,219
$44,619
$44,016
$45,653
Less: Market-based net interest income(c)4,979
5,787
7,329
5,552
5,492
6,223
Core net interest income(a)(c)
$39,037
$39,866
$40,890
$39,067
$38,524
$39,430
  
Average interest-earning assets$1,970,231
$1,842,417
$1,761,355
$2,049,093
$1,970,231
$1,842,417
Less: Average market-based earning assets504,218
499,339
519,655
510,261
504,218
499,339
Core average interest-earning assets$1,466,013
$1,343,078
$1,241,700
$1,538,832
$1,466,013
$1,343,078
  
Net interest yield on interest-earning assets - managed basis2.23%2.48%2.74%2.18%2.23%2.48%
Net interest yield on market-based activities(c)
0.99
1.16
1.41
1.09
1.09
1.25
Core net interest yield on core average interest-earning assets2.66%2.97%3.29%
Core net interest yield
on core average
interest-earning assets(c)
2.54%2.63%2.94%
(a)Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable.
(b)
For a reconciliation of net interest income on a reported and managed basis, see reconciliation from the Firm’s reported U.S. GAAP results to managed basis on page 8277.
(c)Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts were revised to conform with the current allocation methodology. The Firm’s Consolidated balance sheets and consolidated results of operations were not affected by this Annual Report.reporting change. For further discussion please see Preferred stock dividend allocation reporting change on pages 79–80.
 
20132014 compared with 20122013
Core net interest income decreasedincreased by $829$543 million in 2014 to $39.0$39.1 billion, for 2013, and core average interest-earning assets increased by $122.9$72.8 billion to $1.5 trillion. The increase in net interest income in 2014 predominantly reflected higher yields on investment securities, the impact of lower interest expense, and higher average loan balances. The increase was partially offset by lower yields on loans due to the run-off of higher-yielding loans and new originations of lower-yielding loans. The increase in average interest-earning assets largely reflected the impact of higher average balance of deposits with banks. These changes in net interest income and interest-earning assets resulted in the core net interest yield decreasing by 9 basis points to 2.54% for 2014.
2013 compared with 2012
Core net interest income decreased by $906 million in 2013 to $1,466.0$38.5 billion,. and core average interest-earning assets increased by $122.9 billion to $1.5 trillion. The decline in net interest income in 2013 primarily reflected the impact of the runoff of higher yieldinghigher-yielding loans and originations of lower yieldinglower-yielding loans. The decrease in net interest income was partially offset by lower long-term debt and other funding costs. The increase in average interest-earning assets reflected the impact of higher deposits with banks. The core net interest yield decreased by 31 basis points to 2.66%2.63% in 2013, primarily reflecting the impact of a significant increase in deposits with banks and lower loan yields, partially offset by the impact of lower long-term debt yields and deposit rates.
2012 compared with 2011
Core net interest income decreased by $1.0 billion to $39.9 billion for 2012, and core average interest-earning assets increased by $101.4 billion in 2012 to $1,343.1 billion. The decline in net interest income in 2012 reflected the impact of the runoff of higher-yielding loans, faster prepayment of mortgage-backed securities, and limited reinvestment opportunities, as well as the impact of lower interest rates across the Firm’s interest-earning assets. The decrease in net interest income was partially offset by lower deposit and other borrowing costs. The increase in average interest-earning assets was driven by higher deposits with banks and other short-term investments, increased levels of loans, and an increase in investment securities. The core net interest yield decreased by 32 basis points to 2.97% in 2012, primarily driven by the runoff of higher-yielding loans, lower customer loan rates, higher financing costs associated with mortgage-backed securities, and limited reinvestment opportunities, slightly offset by lower customer deposit rates.



78JPMorgan Chase & Co./20132014 Annual Report83

Management’s discussion and analysis

BUSINESS SEGMENT RESULTS
The Firm is managed on a line of business basis. There are four major reportable business segments – Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset Management. In addition, there is a Corporate/Private EquityCorporate segment.
The business segments are determined based on the products and services provided, or the type of customer
served, and they reflect the manner in which financial information is currently evaluated by management. Results of these lines of business are presented on a managed basis. For a definition of managed basis, see Explanation and Reconciliation of the Firm’s use of non-GAAP financial measures, on pages 77–7882–83 of this Annual Report..



Description of business segment reporting methodology
Results of the business segments are intended to reflect each segment as if it were essentially a stand-alone business. The management reporting process that derives business segment results allocates income and expense using market-based methodologies. The Firm continues to assess the assumptions, methodologies and reporting classifications used for segment reporting, and further refinements may be implemented in future periods.
Revenue sharing
When business segments join efforts to sell products and services to the Firm’s clients, the participating business segments agree to share revenue from those transactions. The segment results reflect these revenue-sharing agreements.
Funds transfer pricing
Funds transfer pricing is used to allocate interest income and expense to each business and transfer the primary interest rate risk exposures to the Treasury group within Corporate/Private Equity.Corporate. The allocation process is unique
to each business segment and considers the interest rate risk, liquidity risk and regulatory requirements of that segment as if it were operating independently, and as compared with its stand-alone peers. This process is overseen by senior management and reviewed by the Firm’s Asset-Liability Committee (“ALCO”).

Preferred stock dividend allocation reporting change
As part of its funds transfer pricing process, the Firm allocates substantially all of the cost of its outstanding preferred stock to its reportable business segments, while retaining the balance of the cost in Corporate. Prior to the fourth quarter of 2014, this cost was allocated to the Firm’s reportable business segments as interest expense, with an offset recorded as interest income in Corporate. Effective with the fourth quarter of 2014, this cost is no longer included in interest income and interest expense in the segments, but rather is now included in net income applicable to common equity to be consistent with the presentation of firmwide results. As a result of this reporting change, net interest income and net income in the reportable business segments increases; however, there was no impact to the segments’ return on common equity (“ROE”). The Firm’s net interest income, net income, Consolidated balance sheets and consolidated results of operations were not impacted by this reporting change, as preferred stock dividends have been and continue to be distributed from retained earnings and, accordingly, were never reported as a component of the Firm’s consolidated net interest income or net income. Prior period segment and core net interest income amounts throughout this Annual Report have been revised to conform with the current period presentation.


JPMorgan Chase & Co./2014 Annual Report79

Management’s discussion and analysis

The following chart depicts how preferred stock dividends were allocated to the business segments before and after the aforementioned methodology change.


Business segment capital allocation changes
Each business segment is allocated capital by taking into consideration stand-alone peer comparisons, regulatory capital requirements (as estimated under Basel III)III Advanced Fully Phased-In) and economic risk measures. The amount of capital assigned to each business is referred to as equity. Effective January 1, 2013,On at least an annual basis, the Firm refinedassesses the level of capital allocation framework to align it with therequired for each line of business structure described above. The increase in equity levels foras well as the assumptions and methodologies used to allocate capital to its lines of businesses is largely driven by evolving regulatory requirementsbusiness and updates the higher capital targets the Firm has established under the Basel III Advanced Approach.equity allocations to its lines of business as refinements are implemented. For further information about these capital changes, see Line of business equity on pages 165–166 of this Annual Report.page 153.



84JPMorgan Chase & Co./2013 Annual Report



Expense allocation
Where business segments use services provided by support units within the Firm, or another business segment, the costs of those services are allocated to the respective business segments. The expense is generally allocated based on actual cost and upon usage of the services provided. In contrast, certain other expense related to certain corporate functions, or to certain technology and
operations, are not allocated to the business segments and are retained in Corporate. Retained expense includes: parent company costs that would not be incurred if the segments were stand-alone businesses; adjustments to align certain corporate staff, technology and operations allocations with market prices; and other items not aligned with a particular business segment.



Segment Results – Managed Basis(a)

The following table summarizes the business segment results for the periods indicated.
Year ended December 31,Total net revenue Total noninterest expense Pre-provision profit/(loss)Total net revenue Total noninterest expense Pre-provision profit/(loss)
(in millions)2013
2012
2011
 2013
2012
2011
 2013
2012
2011
2014
2013
2012
 2014
2013
2012
 2014
2013
2012
Consumer & Community Banking(a)
$46,026
$49,884
$45,619
 $27,842
$28,827
$27,637
 $18,184
$21,057
$17,982
$44,368
$46,537
$50,278
 $25,609
$27,842
$28,827
 $18,759
$18,695
$21,451
Corporate & Investment Bank34,225
34,326
33,984
 21,744
21,850
21,979
 12,481
12,476
12,005
34,633
34,786
34,762
 23,273
21,744
21,850
 11,360
13,042
12,912
Commercial Banking6,973
6,825
6,418
 2,610
2,389
2,278
 4,363
4,436
4,140
6,882
7,092
6,912
 2,695
2,610
2,389
 4,187
4,482
4,523
Asset Management11,320
9,946
9,543
 8,016
7,104
7,002
 3,304
2,842
2,541
12,028
11,405
10,010
 8,538
8,016
7,104
 3,490
3,389
2,906
Corporate/Private Equity(a)
1,254
(1,091)4,203
 10,255
4,559
4,015
 (9,001)(5,650)188
Corporate12
(22)(2,072) 1,159
10,255
4,559
 (1,147)(10,277)(6,631)
Total$99,798
$99,890
$99,767
 $70,467
$64,729
$62,911
 $29,331
$35,161
$36,856
$97,923
$99,798
$99,890
 $61,274
$70,467
$64,729
 $36,649
$29,331
$35,161

Year ended December 31,Provision for credit losses Net income/(loss) Return on equityProvision for credit losses Net income/(loss) Return on equity
(in millions, except ratios)2013
2012
2011
 2013
2012
2011
 2013
2012
2011
2014
2013
2012
 2014
2013
2012
 2014
2013
2012
Consumer & Community Banking(a)
$335
$3,774
$7,620
 $10,749
$10,551
$6,105
 23%25%15%$3,520
$335
$3,774
 $9,185
$11,061
$10,791
 18%23%25%
Corporate & Investment Bank(232)(479)(285) 8,546
8,406
7,993
 15
18
17
(161)(232)(479) 6,925
8,887
8,672
 10
15
18
Commercial Banking85
41
208
 2,575
2,646
2,367
 19
28
30
(189)85
41
 2,635
2,648
2,699
 18
19
28
Asset Management65
86
67
 2,031
1,703
1,592
 23
24
25
4
65
86
 2,153
2,083
1,742
 23
23
24
Corporate/Private Equity(a)
(28)(37)(36) (5,978)(2,022)919
 NM
NM
NM
Corporate(35)(28)(37) 864
(6,756)(2,620) NM
NM
NM
Total$225
$3,385
$7,574
 $17,923
$21,284
$18,976
 9%11%11%$3,139
$225
$3,385
 $21,762
$17,923
$21,284
 10%9%11%
(a)The 2012Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts for net revenue, pre-provision profit/(loss) and 2011 datanet income/(loss) for certain income statement line items (predominantly net interest income, compensation and noncompensation expense)each of the business segments were revised to reflectconform with the transfercurrent allocation methodology. The Firm’s Consolidated balance sheets and consolidated results of certain technology and operations as well as real estate-related functions and staff, from Corporate/Private Equity to CCB, effective January 1, 2013.were not affected by this reporting change. For further discussion please see Preferred stock dividend allocation reporting change in Business Segment Results on pages 79–80.



80JPMorgan Chase & Co./20132014 Annual Report85

Management’s discussion and analysis

CONSUMER & COMMUNITY BANKING
Consumer & Community Banking (“CCB”) serves consumers and businesses through personal service at bank branches and through ATMs, online, mobile and telephone banking. CCB is organized into Consumer & Business Banking, Mortgage Banking (including Mortgage Production, Mortgage Servicing and Real Estate Portfolios) and Card, Merchant Services & Auto (“Card”). Consumer & Business Banking offers deposit and investment products and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Mortgage Banking includes mortgage origination and servicing activities, as well as portfolios comprised of residential mortgages and home equity loans, including the PCI portfolio acquired in the Washington Mutual transaction. Card issues credit cards to consumers and small businesses, provides payment services to corporate and public sector clients through its commercial card products, offers payment processing services to merchants, and provides auto and student loan services.
Selected income statement data(a)
Selected income statement data(a)
    
Selected income statement data(a)
    
Year ended December 31,  
(in millions, except ratios)2013 2012 20112014 2013 2012
Revenue          
Lending- and deposit-related fees$2,983
 $3,121
 $3,219
$3,039
 $2,983
 $3,121
Asset management, administration and commissions2,116
 2,093
 2,046
2,096
 2,116
 2,093
Mortgage fees and related income5,195
 8,680
 2,714
3,560
 5,195
 8,680
Card income5,785
 5,446
 6,152
5,779
 5,785
 5,446
All other income1,473
 1,473
 1,183
1,463
 1,473
 1,473
Noninterest revenue17,552
 20,813
 15,314
15,937
 17,552
 20,813
Net interest income28,474
 29,071
 30,305
28,431
 28,985
 29,465
Total net revenue46,026

49,884
 45,619
44,368

46,537
 50,278
          
Provision for credit losses335
 3,774
 7,620
3,520
 335
 3,774
          
Noninterest expense          
Compensation expense11,686
 11,632
 10,329
10,538
 11,686
 11,632
Noncompensation expense15,740
 16,420
 16,669
15,071
 16,156
 17,195
Amortization of intangibles416
 775
 639
Total noninterest expense27,842
 28,827
 27,637
25,609
 27,842
 28,827
Income before income tax expense17,849
 17,283
 10,362
15,239
 18,360
 17,677
Income tax expense7,100
 6,732
 4,257
6,054
 7,299
 6,886
Net income$10,749
 $10,551
 $6,105
$9,185
 $11,061
 $10,791
          
Financial ratios          
Return on common equity23% 25% 15%18% 23% 25%
Overhead ratio60
 58
 61
58
 60
 57
(a)The 2012 and 2011 data for certain income statement line items (predominantly net interest income, compensation and noncompensation expense) were revised to reflect the transfer of certain technology and operations, as well as real estate-related functions and staff, from Corporate/Private Equity to CCB, effective January 1, 2013.
Note: As discussed on pages 79–80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation.

 

Note: In the discussion and the tables which follow, CCB presents certain financial measures which exclude the impact of PCI loans; these are non-GAAP financial measures. For additional information, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures.
2014 compared with 2013
Consumer & Community Banking net income was $9.2 billion, a decrease of $1.9 billion, or 17%, compared with the prior year, due to higher provision for credit losses and lower net revenue, partially offset by lower noninterest expense.
Net revenue was $44.4 billion, a decrease of $2.2 billion, or 5%, compared with the prior year. Net interest income was $28.4 billion, down $554 million, or 2%, driven by spread compression and lower mortgage warehouse balances, largely offset by higher deposit balances in Consumer & Business Banking and higher loan balances in Credit Card. Noninterest revenue was $16.0 billion, a decrease of $1.6 billion, or 9%, driven by lower mortgage fees and related income.
The provision for credit losses was $3.5 billion, compared with $335 million in the prior year. The current-year provision reflected a $1.3 billion reduction in the allowance for loan losses and total net charge-offs of $4.8 billion. The prior-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $5.8 billion. For more information, including net charge-off amounts and rates, see Consumer Credit Portfolio.
Noninterest expense was $25.6 billion, a decrease of $2.2 billion, or 8%, from the prior year, driven by lower Mortgage Banking expense.
2013 compared with 2012
Consumer & Community Banking net income was $10.7$11.1 billion, an increase of $198$270 million, or 2%3%, compared with the prior year, due to lower provision for credit losses and lower noninterest expense, predominantly offset by lower net revenue.
Net revenue was $46.0$46.5 billion, a decrease of $3.9$3.7 billion, or 8%7%, compared with the prior year. Net interest income was $28.5$29.0 billion, down $597$480 million, or 2%, driven by lower deposit margins, lower loan balances due to net portfolio runoff and spread compression in Credit Card, largely offset by higher deposit balances. Noninterest revenue was $17.6 billion, a decrease of $3.3 billion, or 16%, driven by lower mortgage fees and related income, partially offset by higher card income.
The provision for credit losses was $335 million, compared with $3.8 billion in the prior year. The current-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $5.8 billion. The prior-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $9.3 billion, including $800 million of incremental charge-offs related to regulatory guidance. For more information, including net charge-off amounts and rates, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.113–119.


JPMorgan Chase & Co./2014 Annual Report81

Management’s discussion and analysis

Noninterest expense was $27.8 billion, a decrease of $985 million, or 3%, from the prior year, driven by lower mortgage servicing expense, partially offset by investments in Chase Private Client expansion, higher non-MBS related legal expense in Mortgage Production, higher auto lease depreciation, and costs related to the control agenda.
2012 compared with 2011
Consumer & Community Banking net income was $10.6 billion, up 73% when compared with the prior year. The increase was driven by higher net revenue and lower provision for credit losses, partially offset by higher noninterest expense.
Net revenue was $49.9 billion, up $4.3 billion, or 9%, compared with the prior year. Net interest income was $29.1 billion, down $1.2 billion, or 4%, driven by lower deposit margins and lower loan balances due to portfolio runoff, largely offset by higher deposit balances. Noninterest revenue was $20.8 billion, up $5.5 billion, or 36%, driven by higher mortgage fees and related income, partially offset by lower debit card revenue, reflecting the impact of the Durbin Amendment.
The provision for credit losses was $3.8 billion compared with $7.6 billion in the prior year. The current-year provision reflected a $5.5 billion reduction in the allowance for loan losses due to improved delinquency trends and reduced estimated losses in the real estate and credit card loan portfolios. Current-year total net charge-offs were $9.3 billion, including $800 million of incremental charge-offs


86JPMorgan Chase & Co./2013 Annual Report



related to regulatory guidance. Excluding these charge-offs, net charge-offs during the year would have been $8.5 billion compared with $11.8 billion in the prior year. For more information, including net charge-off amounts and rates, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.
Noninterest expense was $28.8 billion, an increase of $1.2 billion, or 4%, compared with the prior year, driven by higher production expense reflecting higher volumes, and investments in sales force, partially offset by lower costs related to mortgage-related matters and lower marketing expense in Card.
Selected metricsSelected metrics    Selected metrics    
As of or for the year ended December 31,          
(in millions, except headcount)2013 2012 20112014 2013 2012
Selected balance sheet data (period-end)(a)
          
Total assets$452,929
 $467,282
 $486,697
$455,634
 $452,929
 $467,282
Trading assets - loans(a)
8,423
 6,832
 18,801
Loans:          
Loans retained393,351
 $402,963
 $425,581
396,288
 393,351
 402,963
Loans held-for-sale and loans at fair value(b)
7,772
 $18,801
 $12,796
Loans held-for-sale3,416
 940
 
Total loans401,123
 421,764
 438,377
399,704
 394,291
 402,963
Deposits464,412
 $438,517
 397,868
502,520
 464,412
 438,517
Equity46,000
 43,000
 41,000
Selected balance sheet data (average)(a)
     
Equity(b)
51,000
 46,000
 43,000
Selected balance sheet data (average)     
Total assets$456,468
 467,641
 491,035
$447,750
 $456,468
 $467,641
Trading assets - loans(a)
8,040
 15,603
 17,573
Loans:          
Loans retained392,797
 408,559
 429,975
389,967
 392,797
 408,559
Loans held-for-sale and loans at fair value(b)
15,812
 18,006
 17,187
Loans held-for-sale917
 209
 433
Total loans408,609
 426,565
 447,162
$390,884
 $393,006
 $408,992
Deposits453,304
 413,948
 382,702
486,919
 453,304
 413,948
Equity46,000
 43,000
 41,000
Equity(b)
51,000
 46,000
 43,000
          
Headcount(a)
151,333
 164,391
 166,053
Headcount137,186
 151,333
 164,391
(a)The 2012 and 2011 data for certain balance sheet line items (predominantly total assets) as well as headcount were revised to reflect the transfer of certain technology and operations, as well as real estate-related functions and staff, from Corporate/Private Equity to CCB, effective January 1, 2013.
(b)Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets onvalue.
(b)2014 includes $3.0 billion of capital held at the Consolidated Balance Sheets.CCB level related to legacy mortgage servicing matters.

 
Selected metricsSelected metrics Selected metrics 
As of or for the year ended December 31,  
(in millions, except ratios and where otherwise noted)201320122011201420132012
Credit data and quality statisticsCredit data and quality statistics Credit data and quality statistics 
Net charge-offs(a)(b)
$5,826
$9,280
$11,815
$4,773
$5,826
$9,280
Nonaccrual loans: 
Nonaccrual loans retained7,455
9,114
7,354
Nonaccrual loans held-for-sale and loans at fair value40
39
103
Total nonaccrual loans(c)(d)(e)(f)
7,495
9,153
7,457
Nonperforming assets(c)(d)(e)(f)
8,149
9,830
8,292
Nonaccrual loans(c)(d)
6,401
7,455
9,114
Nonperforming assets(c)(d)(e)
6,872
8,109
9,791
Allowance for loan losses(a)
12,201
17,752
23,256
10,404
12,201
17,752
Net charge-off rate(b)(g)
1.48%2.27%2.75%
Net charge-off rate, excluding PCI loans(a)(b)(g)
1.73
2.68
3.27
Net charge-off rate(a)(b)
1.22%1.48%2.27%
Net charge-off rate, excluding PCI loans(b)
1.40
1.73
2.68
Allowance for loan losses to period-end loans retained3.10
4.41
5.46
2.63
3.10
4.41
Allowance for loan losses to period-end loans retained, excluding PCI loans(h)
2.36
3.51
4.87
Allowance for loan losses to nonaccrual loans retained, excluding credit card(c)(f)(h)
57
72
143
Nonaccrual loans to total period-end loans, excluding
credit card(f)
2.74
3.12
2.44
Nonaccrual loans to total period-end loans, excluding credit card and PCI loans(c)(f)
3.40
3.91
3.10
Allowance for loan losses to period-end loans retained, excluding PCI loans(f)
2.02
2.36
3.51
Allowance for loan losses to nonaccrual loans retained, excluding credit card(c)(f)
58
57
72
Nonaccrual loans to total period-end loans, excluding
credit card(e)
2.38
2.80
3.31
Nonaccrual loans to total period-end loans, excluding credit card and PCI loans(c)(e)
2.88
3.49
4.23
Business metrics  
Number of:  
Branches5,630
5,614
5,508
5,602
5,630
5,614
ATMs19,211
18,699
17,235
ATMs(g)
18,056
20,290
19,062
Active online customers (in thousands)33,742
31,114
29,749
36,396
33,742
31,114
Active mobile customers (in thousands)15,629
12,359
8,203
19,084
15,629
12,359
(a)
Net charge-offs and the net charge-off rates for the year ended December 31, 2013 excluded $533 million and $53 million of write-offs in the PCI portfolio.portfolio for the years ended December 31, 2014 and 2013, respectively. These write-offs decreased the allowance for loan losses for PCI loans. For further information on PCI write-offs, see ConsumerAllowance for Credit PortfolioLosses on pages 120–129 of this Annual Report.
128–130.
(b)
Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $800 million of charge-offs, recorded in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower (“Chapter 7 loans”) to be charged off to the net realizable value of the collateral and to be considered nonaccrual, regardless of their delinquency status. Excluding these charges-offs, net charge-offs for the year ended December 31, 2012, would have been $8.5 billion and excluding these charge-offs and PCI loans, the net charge-off rate for the year ended December 31, 2012, would have been 2.45%. For further information, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.
(c)Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(d)Certain mortgages originated with the intent to sell are classified as trading assets on the Consolidated Balance Sheets.
(e)At December 31, 2014, 2013 2012 and 2011,2012, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $8.4 billion $10.6 billion, and $11.5$10.6 billion, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $2.0 billion, $1.6 billion, and $954 million, respectively; and (3) student loans insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”) of $367 million, $428 million $525 million, and $551$525 million respectively, that are 90 or more days past due.due; (3) real estate owned (“REO”) insured by U.S. government agencies of $462 million, $2.0 billion and $1.6 billion, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee.
(f)(e)
Nonaccrual loans included $3.0 billion of loans at December 31, 2012, based upon regulatory guidance. For further information, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.
Prior periods were revised to conform with the current presentation.
(g)(f)Loans held-for-sale and loans accounted for at fair value were excluded when calculating the net charge-off rate.
(h)AnThe allowance for loan losses for PCI loans of $3.3 billion, $4.2 billion at December 31, 2013, and $5.7 billion at December 31, 2014, December 31, 2013, and December 31, 2012, and 2011 was recorded for PCI loans;respectively; these amounts were also excluded from the applicable ratios.
(g)Includes eATMs, formerly Express Banking Kiosks (“EBK”). Prior periods were revised to conform with the current presentation.


82JPMorgan Chase & Co./20132014 Annual Report87

Management’s discussion and analysis

Consumer & Business Banking
Selected income statement data(a)
Selected income statement data(a)
    
Selected income statement data(a)
    
Year ended December 31, 
As of or for the year ended December 31, 
(in millions, except ratios)2013 2012 20112014 2013 2012
Revenue          
Lending- and deposit-related fees$2,942
 $3,068
 $3,160
$3,010
 $2,942
 $3,068
Asset management, administration and commissions1,815
 1,638
 1,561
2,025
 1,815
 1,638
Card income1,495
 1,353
 2,024
1,605
 1,495
 1,353
All other income492
 498
 473
534
 492
 498
Noninterest revenue6,744
 6,557
 7,218
7,174
 6,744
 6,557
Net interest income10,566
 10,594
 10,732
11,052
 10,668
 10,629
Total net revenue17,310
 17,151
 17,950
18,226
 17,412
 17,186
          
Provision for credit losses347
 311
 419
305
 347
 311
          
Noninterest expense12,162
 11,490
 11,336
12,149
 12,162
 11,490
Income before income tax expense4,801
 5,350
 6,195
5,772
 4,903
 5,385
Net income$2,881
 $3,203
 $3,699
$3,443
 $2,943
 $3,224
Return on common equity26% 36% 39%31% 26% 36%
Overhead ratio70
 67
 63
67
 70
 67
Overhead ratio, excluding core deposit intangibles(b)
69
 66
 62
Equity (period-end and average)$11,000
 $9,000
 $9,500
$11,000
 $11,000
 $9,000
(a)The 2012 and 2011 data for certain income statement line items were revised to reflect the transfer of certain functions and staff from Corporate/Private Equity to CCB, effective January 1, 2013.
(b)

2014 compared with 2013
Consumer & Business Banking (“CBB”) uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years; this method would therefore result in an improving overhead ratio over time, all things remaining equal. This non-GAAP ratio excluded CBB’s CDI amortization expense related to prior business combination transactions of $163 million, $200 million, and $238 million for the years ended December 31, 2013, 2012 and 2011, respectively.net income was $3.4 billion, an increase of $500 million, or 17%, compared with the prior year, due to higher net revenue.
Net revenue was $18.2 billion, up 5% compared with the prior year. Net interest income was $11.1 billion, up $384 million, or 4% compared with the prior year, driven by higher deposit balances, largely offset by deposit spread compression. Noninterest revenue was $7.2 billion, up $430 million, or 6%, driven by higher investment revenue, reflecting record client investment assets, higher debit card revenue, reflecting an increase in transaction volume, and higher deposit-related fees as a result of an increase in customer accounts.
Noninterest expense was $12.1 billion, flat from the prior year, reflecting lower costs driven by efficiencies implemented in the business, offset by the increased cost of controls.
2013 compared with 2012
Consumer & Business Banking net income was $2.9 billion, a decrease of $322$281 million, or 10%9%, compared with the prior year, due to higher noninterest expense, partially offset by higher noninterest revenue.
Net revenue was $17.3$17.4 billion, up 1% compared with the prior year. Net interest income was $10.6$10.7 billion, flat compared with the prior year, driven by higher deposit balances, offset by lower deposit margin. Noninterest revenue was $6.7 billion, an increase of 3%, driven by higher investment sales revenue and debit card revenue, partially offset by lower deposit-related fees.
The provision for credit losses was $347 million, compared with $311 million in the prior year.
Noninterest expense was $12.2 billion, up 6% from the prior year, reflecting continued investments in the business, and costs related to the control agenda.
2012 compared with 2011
Consumer & Business Banking net income was $3.2 billion, a decrease of $496 million, or 13%, compared with the prior year. The decrease was driven by lower net revenue and higher noninterest expense, partially offset by lower provision for credit losses.
Net revenue was $17.2 billion, down 4% from the prior year. Net interest income was $10.6 billion, down 1% from the prior year, driven by the impact of lower deposit margins, predominantly offset by higher deposit balances. Noninterest revenue was $6.6 billion, down 9% from the prior year, driven by lower debit card revenue, reflecting the impact of the Durbin Amendment.
The provision for credit losses was $311 million, compared with $419 million in the prior year. The current-year provision reflected a $100 million reduction in the allowance for loan losses. Net charge-offs were $411 million compared with $494 million in the prior year.
Noninterest expense was $11.5 billion, up 1% from the prior year, resulting from investment in the sales force and new branch builds.
Selected metrics    
As of or for the year ended December 31,     
(in millions, except ratios)2014 2013 2012
Business metrics     
Business banking origination volume$6,599
 $5,148
 $6,542
Period-end loans21,200
 19,416
 18,883
Period-end deposits:     
Checking213,049
 187,182
 170,354
Savings255,148
 238,223
 216,422
Time and other21,349
 26,022
 31,753
Total period-end deposits489,546
 451,427
 418,529
Average loans20,152
 18,844
 18,104
Average deposits:     
Checking198,996
 176,005
 153,422
Savings249,281
 229,341
 204,449
Time and other24,057
 29,227
 34,224
Total average deposits472,334
 434,573
 392,095
Deposit margin2.21% 2.32% 2.57%
Average assets$38,298
 $37,174
 $34,431
Selected metrics    
As of or for the year ended December 31,     
(in millions, except ratios)2013 2012 2011
Business metrics     
Business banking origination volume$5,148
 $6,542
 $5,827
Period-end loans19,416
 18,883
 17,652
Period-end deposits:(a)
     
Checking187,182
 170,354
 147,821
Savings238,223
 216,422
 191,891
Time and other26,022
 31,753
 36,746
Total period-end deposits451,427
 418,529
 376,458
Average loans18,844
 18,104
 17,121
Average deposits:(a)
     
Checking176,005
 153,422
 136,602
Savings229,341
 204,449
 182,587
Time and other29,227
 34,224
 41,577
Total average deposits434,573
 392,095
 360,766
Deposit margin2.32% 2.57% 2.82%
Average assets(a)
$37,174
 $34,431
 $32,886
Selected metrics    
As of or for the year ended December 31, 
(in millions, except ratios and where otherwise noted)2014 2013 2012
Credit data and quality statistics    
Net charge-offs$305
 $337
 $411
Net charge-off rate1.51% 1.79% 2.27%
Allowance for loan losses$703
 $707
 $698
Nonperforming assets286
 391
 488
Retail branch business metrics    
Net new investment assets$16,088
 $16,006
 $11,128
Client investment assets213,459
 188,840
 158,502
% managed accounts39% 36% 29%
Number of:     
Chase Private Client locations2,514
 2,149
 1,218
Personal bankers21,039
 23,588
 23,674
Sales specialists3,994
 5,740
 6,076
Client advisors3,090
 3,044
 2,963
Chase Private Clients325,653
 215,888
 105,700
Accounts (in thousands)(a)
30,481
 29,437
 28,073
Households (in millions)25.7
 25.0
 24.1
(a)The 2012 and 2011 data for certain balance sheet line items were revised to reflect the transfer of certain functions and staff from Corporate/Private Equity to CCB, effective January 1, 2013.
(a) Includes checking accounts and Chase Liquid® cards.



88JPMorgan Chase & Co./20132014 Annual Report83


Management’s discussion and analysis

Selected metrics    
As of or for the year ended December 31, 
(in millions, except ratios and where otherwise noted)2013 2012 2011
Credit data and quality statistics    
Net charge-offs$337
 $411
 $494
Net charge-off rate1.79% 2.27% 2.89%
Allowance for loan losses$707
 $698
 $798
Nonperforming assets391
 488
 710
Retail branch business metrics    
Investment sales volume$35,050
 $26,036
 $22,716
Client investment assets188,840
 158,502
 137,853
% managed accounts36% 29% 24%
Number of:     
Chase Private Client locations2,149
 1,218
 262
Personal bankers23,588
 23,674
 24,308
Sales specialists5,740
 6,076
 6,017
Client advisors3,044
 2,963
 3,201
Chase Private Clients215,888
 105,700
 21,723
Accounts (in thousands)(a)
29,437
 28,073
 26,626
(a) Includes checking accounts and Chase LiquidSM cards (launched in the second quarter of 2012).
Mortgage Banking
Selected income statement data
Year ended December 31,     
Selected Financial statement dataSelected Financial statement data
As of or for the year ended December 31,     
(in millions, except ratios)2013 2012 20112014 2013 2012
Revenue          
Mortgage fees and related income$5,195
 $8,680
 $2,714
$3,560
 $5,195
 $8,680
All other income283
 475
 490
37
 283
 475
Noninterest revenue5,478
 9,155
 3,204
3,597
 5,478
 9,155
Net interest income4,548
 4,808
 5,324
4,229
 4,758
 5,016
Total net revenue10,026
 13,963
 8,528
7,826
 10,236
 14,171
          
Provision for credit losses(2,681) (490) 3,580
(217) (2,681) (490)
          
Noninterest expense7,602
 9,121
 8,256
5,284
 7,602
 9,121
Income/(loss) before income tax expense/(benefit)5,105
 5,332
 (3,308)
Net income/(loss)$3,082
 $3,341
 $(2,138)
Income before income tax expense2,759
 5,315
 5,540
Net income$1,668
 $3,211
 $3,468
          
Return on equity16% 19% (14)%
Return on common equity9% 16% 19%
Overhead ratio76
 65
 97
68
 74
 64
Equity (period-end and average)$19,500
 $17,500
 $15,500
$18,000
 $19,500
 $17,500

2014 compared with 2013
Mortgage Banking net income was $1.7 billion, a decrease of $1.5 billion, or 48%, from the prior year, driven by a lower benefit from the provision for credit losses and lower net revenue, partially offset by lower noninterest expense.
Net revenue was $7.8 billion, a decrease of $2.4 billion, or 24%, compared with the prior year. Net interest income was $4.2 billion, a decrease of $529 million, or 11%, driven by spread compression and lower loan balances due to portfolio runoff and lower warehouse balances. Noninterest revenue was $3.6 billion, a decrease of $1.9 billion, or 34%, driven by lower mortgage fees and related income.
The provision for credit losses was a benefit of $217 million, compared with a benefit of $2.7 billion in the prior year. The current year reflected a $700 million reduction in the allowance for loan losses, reflecting continued improvement in home prices and delinquencies. The prior year included a $3.8 billion reduction in the allowance for loan losses. Net charge-offs were $483 million, compared with $1.1 billion in the prior year.
Noninterest expense was $5.3 billion, a decrease of $2.3 billion, or 30%, from the prior year, due to lower expense in production and servicing reflecting lower headcount-related expense, the absence of non-MBS related legal expense and lower expense on foreclosure-related matters.
 
2013 compared with 2012
Mortgage Banking net income was $3.1$3.2 billion, a decrease of $259$257 million, or 8%7%, compared with the prior year, driven by lower net revenue, predominantly offset by a higher benefit from the provision for credit losses and lower noninterest expense.
Net revenue was $10.0$10.2 billion, a decrease of $3.9 billion, or 28%, compared with the prior year. Net interest income was $4.5$4.8 billion, a decrease of $260$258 million, or 5%, driven by lower loan balances due to net portfolio runoff. Noninterest revenue was $5.5 billion, a decrease of $3.7 billion, driven by lower mortgage fees and related income.
The provision for credit losses was a benefit of $2.7 billion, compared with a benefit of $490 million in the prior year. The current year reflected a $3.8 billion reduction in the allowance for loan losses due to continued improvement in home prices and delinquencies. The prior year included a $3.9 billion reduction in the allowance for loan losses.
Noninterest expense was $7.6 billion, a decrease of $1.5 billion, or 17%, from the prior year, due to lower servicing expense, partially offset by higher non-MBS related legal expense in Mortgage Production.


2012
84JPMorgan Chase & Co./2014 Annual Report


Functional results
Year ended December 31,     
(in millions, except ratios)2014 2013 2012
Mortgage Production     
Production revenue and other Income(a)
$1,060
 $2,973
 $5,877
Production-related net interest income(a)
422
 635
 705
Production-related revenue, excluding repurchase (losses)/benefits1,482
 3,608
 6,582
Production expense(b)
1,646
 3,088
 2,747
Income, excluding repurchase (losses)/benefits(164) 520
 3,835
Repurchase (losses)/benefits458
 331
 (272)
Income before income tax expense294
 851
 3,563
      
Mortgage Servicing     
Loan servicing revenue and other income(a)
3,294
 3,744
 4,110
Servicing-related net interest income(a)
314
 253
 93
Servicing-related revenue3,608
 3,997
 4,203
Changes in MSR asset fair value due to collection/realization of expected cash flows(905) (1,094) (1,222)
Net servicing-related revenue2,703
 2,903
 2,981
Default servicing expense1,406
 2,069
 3,707
Core servicing expense(b)
865
 904
 1,033
Servicing Expense2,271
 2,973
 4,740
Income/(loss), excluding MSR risk management432
 (70) (1,759)
MSR risk management, including related net interest income/(expense)(28) (268) 616
Income/(loss) before income tax expense/(benefit)404
 (338) (1,143)
      
Real Estate Portfolios     
Noninterest revenue(282) (209) 43
Net interest income3,493
 3,871
 4,221
Total net revenue3,211
 3,662
 4,264
      
Provision for credit losses(223) (2,693) (509)
      
Noninterest expense1,373
 1,553
 1,653
Income before income tax expense2,061
 4,802
 3,120
Mortgage Banking income before income tax expense$2,759
 $5,315
 $5,540
Mortgage Banking net income$1,668
 $3,211
 $3,468
      
Overhead ratios     
Mortgage Production85% 78% 43%
Mortgage Servicing85
 113 132
Real Estate Portfolios43
 42
 39
(a)Prior periods were revised to conform with the current presentation.
(b)Includes provision for credit losses.
2014 compared with 20112013
Mortgage BankingProduction netpretax income was $3.3$294 million, a decrease of $557 million, or 65%, from the prior year, reflecting lower revenue, largely offset by lower expense and higher benefit from repurchase losses. Mortgage production-related revenue, excluding repurchase losses, was $1.5 billion, a decrease of $2.1 billion, from the prior year, driven by lower volumes due to higher levels of mortgage interest rates and tighter margins. Production expense was $1.6 billion, a decrease of $1.4 billion, or 47%, from the prior year, driven by lower headcount-related expense and the absence of non-MBS related legal expense.
Mortgage Servicing pretax income was $404 million, compared with a net loss of $2.1$338 million in the prior year, reflecting lower expenses and lower MSR risk management loss, partially offset by lower net revenue. Mortgage net servicing-related revenue was $2.7 billion, a decrease of $200 million, or 7%, from the prior year, driven by lower average third-party loans serviced and lower revenue from an exited non-core product, partially offset by lower MSR asset amortization expense as a result of lower MSR asset value. MSR risk management was a loss of $28 million, compared with a loss of $268 million in the prior year. The increaseSee Note 17 for further information regarding changes in value of the MSR asset and related hedges. Servicing expense was driven by higher net revenue$2.3 billion, a decrease of $702 million, or 24%, from the prior year, reflecting lower headcount-related expense and lower expense for foreclosure related matters.
Real Estate Portfolios pretax income was $2.1 billion, down $2.7 billion, or 57%, from the prior year, due to a lower benefit from the provision for credit losses and lower net revenue, partially offset by higherlower noninterest expense.
Net revenue was $14.0$3.2 billion, up $5.4 billion,a decrease of $451 million, or 64%12%, compared withfrom the prior year. Netyear, driven by lower net interest income was $4.8 billion, down $516 million, or 10%, resulting fromas a result of spread compression and lower loan balances due to net portfolio runoff. Noninterest revenue was $9.2 billion, up $6.0 billion compared with the prior year, driven by higher mortgage fees and related income.
The provision for credit losses was a benefit of $490$223 million, compared with a provision expensebenefit of $3.6$2.7 billion in the prior year. The current yearcurrent-year provision reflected a $3.85$700 million reduction in the allowance for loan losses, $400 million from the non credit-impaired allowance and $300 million from the purchased credit-impaired allowance, due to continued improvement in home prices and delinquencies. The prior-year provision reflected a $3.8 billion reduction in the allowance for loan losses, due to improved delinquency trends$2.3 billion from the non credit-impaired allowance and lower estimated losses.
$1.5 billion from the purchased credit-impaired allowance. Net charge-offs were $477 million, compared with $1.1 billion in the prior year. See Consumer Credit Portfolio on pages 113–119 for the net charge-off amounts and rates. Noninterest expense was $9.1$1.4 billion, an increasea decrease of $865$180 million, or 10%12%, compared with the prior year, driven by higher productionlower FDIC-related expense reflecting higher volumes, partially offset byand lower costs relatedforeclosed asset expense due to mortgage-related matters.lower foreclosure inventory.


JPMorgan Chase & Co./20132014 Annual Report 8985

Management’s discussion and analysis

Functional results
Year ended December 31,     
(in millions, except ratios)2013 2012 2011
Mortgage Production     
Production revenue$2,673
 $5,783
 $3,395
Production-related net interest & other income909
 787
 840
Production-related revenue, excluding repurchase (losses)/benefits3,582
 6,570
 4,235
Production expense(a)
3,088
 2,747
 1,895
Income, excluding repurchase (losses)/benefits494
 3,823
 2,340
Repurchase (losses)/benefits331
 (272) (1,347)
Income before income tax expense825
 3,551
 993
      
Mortgage Servicing     
Loan servicing revenue3,552
 3,772
 4,134
Servicing-related net interest & other income411
 407
 390
Servicing-related revenue3,963
 4,179
 4,524
Changes in MSR asset fair value due to collection/realization of expected cash flows(1,094) (1,222) (1,904)
Default servicing expense2,069
 3,707
 3,814
Core servicing expense904
 1,033
 1,031
Income/(loss), excluding MSR risk management(104) (1,783) (2,225)
MSR risk management, including related net interest income/(expense)(268) 616
 (1,572)
Income/(loss) before income tax expense/(benefit)(372) (1,167) (3,797)
Real Estate Portfolios     
Noninterest revenue(209) 43
 38
Net interest income3,721
 4,049
 4,554
Total net revenue3,512
 4,092
 4,592
      
Provision for credit losses(2,693) (509) 3,575
      
Noninterest expense1,553
 1,653
 1,521
Income/(loss) before income tax expense/(benefit)4,652
 2,948
 (504)
Mortgage Banking income/(loss) before income tax expense/(benefit)$5,105
 $5,332
 $(3,308)
Mortgage Banking net income/(loss)$3,082
 $3,341
 $(2,138)
      
Overhead ratios     
Mortgage Production79% 43% 65%
Mortgage Servicing114
 133
 462
Real Estate Portfolios44
 40
 33
(a)Includes provision for credit losses associated with Mortgage Production.

Selected income statement data
Year ended December 31,     
(in millions)2013 2012 2011
Supplemental mortgage fees and related income details     
Net production revenue:     
Production revenue$2,673
 $5,783
 $3,395
Repurchase (losses)/benefits331
 (272) (1,347)
Net production revenue3,004
 5,511
 2,048
Net mortgage servicing revenue: 
    
Operating revenue: 
    
Loan servicing revenue3,552
 3,772
 4,134
Changes in MSR asset fair value due to collection/realization of expected cash flows(1,094) (1,222) (1,904)
Total operating revenue2,458
 2,550
 2,230
Risk management:     
Changes in MSR asset fair value due to market interest rates and other(a)
2,119
 (587) (5,390)
Other changes in MSR asset fair value due to other inputs and assumptions in model(b)
(511) (46) (1,727)
Changes in derivative fair value and other(1,875) 1,252
 5,553
Total risk management(267) 619
 (1,564)
Total net mortgage servicing revenue2,191
 3,169
 666
Mortgage fees and related income$5,195
 $8,680
 $2,714
(a)Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments.
(b)Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g. cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g. changes in prepayments due to changes in home prices).


90JPMorgan Chase & Co./2013 Annual Report


Net production revenue includes net gains or losses on originations and sales of mortgage loans, other production-related fees and losses related to the repurchase of previously-sold loans.
Net mortgage servicing revenue includes the following components:
(a) Operating revenue predominantly represents the return on Mortgage Servicing’s MSR asset and includes:
– Actual gross income earned from servicing third-party mortgage loans, such as contractually specified servicing fees and ancillary income; and
– The change in the fair value of the MSR asset due to the collection or realization of expected cash flows.
(b) Risk management represents the components of
Mortgage Servicing’s MSR asset that are subject to ongoing risk management activities, together with derivatives and other instruments used in those risk management activities
Mortgage origination channels comprise the following:
Retail – Borrowers who buy or refinance a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties.
Wholesale – Includes loans guaranteed by the U.S. Department of Agriculture under its Section 502 Guaranteed Loan program that serves low-and-moderate income families in small rural communities.
Correspondent – Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm.
2013 compared with 2012
Mortgage Production pretax income was $825$851 million, a decrease of $2.7 billion from the prior year, reflecting lower margins, lower volumes and higher legal expense, partially offset by a benefit in repurchase losses. Production-related revenue, excluding repurchase losses, was $3.6 billion, a decrease of $3.0 billion, or 45%, from the prior year, largely reflecting lower margins and lower volumes from rising rates. Production expense was $3.1 billion, an increase of $341 million, or 12%, from the prior year, due to higher non-MBS related legal expense and higher compensation-related expense. Repurchase losses for the current year reflected a benefit of $331 million, compared with repurchase losses of $272 million in the prior year. The current year reflected a reduction in the repurchase liability largely as a result of the settlement with the GSEs. For further information, see Mortgage repurchase liability on pages 78–79 of this Annual Report.
Mortgage Servicing pretax loss was $372$338 million, compared with a pretax loss of $1.2$1.1 billion in the prior year, driven by lower expense, partially offset by mortgage servicing rights (“MSR”)a MSR risk management loss. Mortgage net servicing-related revenue was $2.9 billion, a decrease of $88$78 million. MSR risk management was a loss of $268 million, compared with income of $616 million in the prior year, driven by the net impact of various changes in model inputs and assumptions. See Note 17 on pages 299–304 of this Annual Report for further information regarding changes in value of the MSR asset and related hedges.
Servicing expense was $3.0 billion, a decrease of $1.8 billion, or 37%, from the prior year, reflecting lower costs associated with the Independent Foreclosure Review and lower servicing headcount.
Real Estate Portfolios pretax income was $4.7$4.8 billion, up $1.7 billion from the prior year, or 54%, due to a higher benefit from the provision for credit losses, partially offset by lower net revenue. Net revenue was $3.5$3.7 billion, a decrease of $580$602 million, or 14%, from the prior year. This decrease was due to lower net interest income, resulting from lower loan balances due to net portfolio runoff, and lower noninterest revenue due to higher loan retention. The provision for credit losses was a benefit of $2.7 billion, compared with a benefit of $509 million in the prior year. The current-year provision reflected a $3.8 billion reduction in the allowance for loan losses, $2.3 billion from the non credit-impaired allowance and $1.5 billion from the purchased credit-impaired allowance, reflecting continued improvement in home prices and delinquencies. The prior-year provision included a $3.9 billion reduction in the allowance for loan losses from the non credit-impaired allowance. Net charge-offs were $1.1 billion, compared with $3.3 billion in the prior year. Prior-year total net charge-offs included $744 million of incremental charge-offs reported in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy. See Consumer Credit Portfolio on pages 120–129 of this Annual Report for the net charge-off amounts and rates. Noninterest expense was $1.6 billion, a decrease of $100 million, or 6%, compared with the prior year, driven by lower foreclosed asset expense due to lower foreclosure inventory, largely offset by higher FDIC-related expense.
2012 compared with 2011
Mortgage Production pretax income was $3.6 billion, an increase of $2.6 billion compared with the prior year. Mortgage production-related revenue, excluding repurchase losses, was $6.6 billion, an increase of $2.3 billion, or 55%, from the prior year. These results reflected wider margins, driven by favorable market conditions, and higher volumes due to historically low interest rates and the Home Affordable Refinance Programs (“HARP”). Production expense, including credit costs, was $2.7 billion, an increase of $852 million, or 45%, reflecting higher volumes and additional litigation costs. Repurchase losses were $272 million, compared with $1.3 billion in the prior year. The current-year reflected a reduction in the repurchase liability of $683 million compared with a build of $213 million in the prior year, primarily driven by improved cure rates on Agency repurchase demands and lower outstanding repurchase demand pipeline. For further information, see Mortgage repurchase liability on pages 78–79 of this Annual Report.
Mortgage Servicing reported a pretax loss of $1.2 billion, compared with a pretax loss of $3.8 billion in the prior year. Mortgage servicing revenue, including amortization, was $3.0 billion, an increase of $337 million, or 13%, from the


JPMorgan Chase & Co./2013 Annual Report91

Management’s discussion and analysis

prior year, driven by lower mortgage servicing rights (“MSR”) asset amortization expense as a result of lower MSR asset value, partially offset by lower loan servicing revenue due to the decline in the third-party loans serviced. MSR risk management income was $616 million, compared with a loss of $1.6 billion in the prior year. The prior year MSR risk management loss was driven by refinements to the valuation model and related inputs. See Note 17 on pages 299–304 of this Annual Report for further information regarding changes in value of the MSR asset and related hedges. Servicing expense was $4.7 billion, down 2% from the prior year, but elevated in both the current and prior year primarily due to higher default servicing costs.
Real Estate Portfolios pretax income was $2.9 billion, compared with a pretax loss of $504 million in the prior year. The improvement was driven by a benefit from the provision for credit losses, reflecting the continued improvement in credit trends, partially offset by lower net revenue. Net revenue was $4.1 billion, down $500 million, or 11%, from the prior year. The decrease was driven by a decline in net interest income as a result of lower loan balances due to net portfolio runoff. The provision for credit losses reflected a benefit of $509 million, compared with a provision expense of $3.6 billion in the prior year. The current-year provision reflected a $3.9 billion reduction in the non credit-impaired allowance for loan losses due to improved delinquency trends and lower estimated losses. Current-year net charge-offs totaled $3.3 billion, including $744 million of incremental charge-offs reported in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy, compared with $3.8 billion in the prior year. See Consumer Credit Portfolio on pages 120–129 of this Annual Report for the net charge-off amounts and rates. Nonaccrual loans were $7.9 billion, compared with $5.9 billion in the prior year. Excluding the impact of certain regulatory guidance, nonaccrual loans would have been $4.9 billion at December 31, 2012. For more information on the reporting of Chapter 7 loans and performing junior liens that are subordinate to senior liens that are 90 days or more past due as nonaccrual, see Consumer Credit Portfolio on pages 120–129 of this Annual Report. Noninterest expense was $1.7 billion, up $132 million, or 9%, compared with the prior year due to an increase in servicing costs.
PCI Loans
Included within Real Estate Portfolios are PCI loans that the Firm acquired in the Washington Mutual transaction. For PCI loans, the excess of the undiscounted gross cash flows expected to be collected over the carrying value of the loans (the “accretable yield”) is accreted into interest income at a level rate of return over the expected life of the loans.
The net spread between the PCI loans and the related liabilities are expected to be relatively constant over time, except for any basis risk or other residual interest rate risk that remains and for certain changes in the accretable yield percentage (e.g., from extended loan liquidation periods
 
and from prepayments). As of December 31, 2013, the remaining weighted-average life of the PCI loan portfolio is expected to be 8 years. The loan balances are expected to decline more rapidly over the next three years as the most troubled loans are liquidated, and more slowly thereafter as the remaining troubled borrowers have limited refinancing opportunities. Similarly, default and servicing expense are expected to be higher in the earlier years and decline over time as liquidations slow down.
Mortgage Production and Mortgage Servicing  
Selected metrics 
As of or for the year ended December 31,     
(in millions, except ratios)2014 2013 2012
Selected balance sheet data (Period-end)     
Trading assets - loans(a)
$8,423
 $6,832
 $18,801
Loans:     
Prime mortgage, including option ARMs(b)
$13,557
 $15,136
 $17,290
Loans held-for-sale314
 614
 
Selected balance sheet data (average)     
Trading assets - loans(a)
8,040
 15,603
 17,573
Loans:     
Prime mortgage, including option ARMs(b)
14,993
 16,495
 17,335
Loans held-for-sale394
 114
 
Average assets42,456
 57,131
 59,837
Repurchase liability (period-end)249
 651
 2,530
Credit data and quality statistics     
Net charge-offs:     
Prime mortgage, including option ARMs6
 12
 19
Net charge-off rate:     
Prime mortgage, including option ARMs0.04% 0.07% 0.11%
30+ day delinquency rate(c)
2.06
 2.75
 3.05
Nonperforming assets(d)(e)
$389
 $519
 $599
For further information, see Note 14, PCI loans, on pages 274–276 of this Annual Report.
Mortgage Production and Servicing  
Selected metrics 
As of or for the year ended December 31,     
(in millions, except ratios)2013 2012 2011
Selected balance sheet data     
Period-end loans:     
Prime mortgage, including option ARMs(a)
$15,136
 $17,290
 $16,891
Loans held-for-sale and loans at fair value(b)
7,446
 18,801
 12,694
Average loans:     
Prime mortgage, including option ARMs(a)
16,495
 17,335
 14,580
Loans held-for-sale and loans at fair value(b)
15,717
 17,573
 16,354
Average assets57,131
 59,837
 59,891
Repurchase liability (period-end)(c)
651
 2,530
 3,213
Credit data and quality statistics     
Net charge-offs:     
Prime mortgage, including option ARMs12
 19
 5
Net charge-off rate:     
Prime mortgage, including option ARMs0.07% 0.11% 0.03%
30+ day delinquency rate(d)
2.75
 3.05
 3.15
Nonperforming assets(e)
$559
 $638
 $716
(a)Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value.
(b)Predominantly represents prime mortgage loans repurchased from Government National Mortgage Association (“Ginnie Mae”) pools, which are insured by U.S. government agencies. See further discussion of loans repurchased from Ginnie Mae pools in Mortgage repurchase liability on pages 78–79 of this Annual Report.
(b)Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets.
(c)For more information on the Firm’s mortgage repurchase liability, see Mortgage repurchase liability on pages 78–79 of this Annual Report.
(d)
At December 31, 2014, 2013 2012 and 2011,2012, excluded mortgage loans insured by U.S. government agencies of $9.7 billion, $9.6 billion $11.8 billion, and $12.6$11.8 billion respectively, that are 30 or more days past due. These amounts have been excluded from nonaccrual loans based upon the government guarantee. For further discussion, see Note 14 on pages 258–283 of this Annual Report which summarizes loan delinquency information.
(e)(d)At December 31, 2014, 2013 2012 and 2011,2012, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $8.4 billion $10.6 billion, and $11.5$10.6 billion respectively, that are 90 or more days past due; and (2) REO insured by U.S. government agencies of $462 million, $2.0 billion and $1.6 billion, respectively. These amounts have been excluded based upon the government guarantee.
(e)Prior periods were revised to conform with the current presentation.


9286 JPMorgan Chase & Co./20132014 Annual Report


or more days past due; and (2) real estate owned insured by U.S. government agencies of $2.0 billion, $1.6 billion, and $954 million, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee. For further discussion, see Note 14 on pages 258–283 of this Annual Report which summarizes loan delinquency information.
Selected metrics     
As of or for the year ended
December 31,
     
(in billions, except ratios)2014 2013 2012
Business metrics     
Mortgage origination volume by channel     
Retail$29.5
 $77.0
 $101.4
Correspondent(a)
48.5
 88.5
 79.4
Total mortgage origination volume(b)
$78.0
 $165.5
 $180.8
Mortgage application volume by channel     
Retail$55.6
 $108.0
 $164.5
Correspondent(a)
63.2
 89.2
 101.2
Total mortgage application volume$118.8
 $197.2
 $265.7
Third-party mortgage loans serviced (period-end)$751.5
 $815.5
 $859.4
Third-party mortgage loans serviced (average)784.6
 837.3
 847.0
MSR carrying value (period-end)7.4
 9.6
 7.6
Ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end)0.98% 1.18% 0.88%
Ratio of loan servicing-related revenue to third-party mortgage loans serviced (average)0.36
 0.40
 0.46
MSR revenue multiple(c)
2.72x 2.95x 1.91x
Selected metrics     
As of or for the year ended
December 31,
     
(in millions, except ratios and where otherwise noted)2013 2012 2011
Business metrics (in billions)     
Mortgage origination volume by channel     
Retail$77.0
 $101.4
 $87.2
Wholesale(a)
0.2
 0.3
 0.5
Correspondent(a)
88.3
 79.1
 57.9
Total mortgage origination volume(b)
$165.5
 $180.8
 $145.6
Mortgage application volume by channel     
Retail$108.0
 $164.5
 $137.2
Wholesale(a)
0.2
 0.7
 1.0
Correspondent(a)
89.0
 100.5
 66.5
Total mortgage application volume$197.2
 $265.7
 $204.7
Third-party mortgage loans serviced (period-end)$815.5
 $859.4
 $902.2
Third-party mortgage loans serviced (average)837.3
 847.0
 937.6
MSR carrying value (period-end)9.6
 7.6
 7.2
Ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end)1.18% 0.88% 0.80%
Ratio of loan servicing-related revenue to third-party mortgage loans serviced (average)0.40
 0.46
 0.44
MSR revenue multiple(c)
2.95x 1.91x
 1.82x
(a)Includes rural housing loans sourced through correspondents, and prior to November 2013, through both brokers and correspondents, which are underwritten and closed with pre-funding loan approval from the U.S. Department of Agriculture Rural Development, which acts as the guarantor in the transaction.
(b)Firmwide mortgage origination volume was $83.3 billion, $176.4 billion $189.9 billion, and $154.2$189.9 billion for the years ended December 31, 2014, 2013 2012 and 2011,2012, respectively.
(c)Represents the ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end) divided by the ratio of loan servicing-related revenue to third-party mortgage loans serviced (average).
 
Real Estate PortfoliosReal Estate Portfolios  Real Estate Portfolios  
Selected metrics          
As of or for the year ended December 31,          
(in millions)2013 2012 20112014 2013 2012
Loans, excluding PCI          
Period-end loans owned:          
Home equity$57,863
 $67,385
 $77,800
$50,899
 $57,863
 $67,385
Prime mortgage, including option ARMs49,463
 41,316
 44,284
66,543
 49,463
 41,316
Subprime mortgage7,104
 8,255
 9,664
5,083
 7,104
 8,255
Other551
 633
 718
477
 551
 633
Total period-end loans owned$114,981
 $117,589
 $132,466
$123,002
 $114,981
 $117,589
Average loans owned:          
Home equity$62,369
 $72,674
 $82,886
$54,410
 $62,369
 $72,674
Prime mortgage, including option ARMs44,988
 42,311
 46,971
56,104
 44,988
 42,311
Subprime mortgage7,687
 8,947
 10,471
6,257
 7,687
 8,947
Other588
 675
 773
511
 588
 675
Total average loans owned$115,632
 $124,607
 $141,101
$117,282
 $115,632
 $124,607
PCI loans          
Period-end loans owned:          
Home equity$18,927
 $20,971
 $22,697
$17,095
 $18,927
 $20,971
Prime mortgage12,038
 13,674
 15,180
10,220
 12,038
 13,674
Subprime mortgage4,175
 4,626
 4,976
3,673
 4,175
 4,626
Option ARMs17,915
 20,466
 22,693
15,708
 17,915
 20,466
Total period-end loans owned$53,055
 $59,737
 $65,546
$46,696
 $53,055
 $59,737
Average loans owned:          
Home equity$19,950
 $21,840
 $23,514
$18,030
 $19,950
 $21,840
Prime mortgage12,909
 14,400
 16,181
11,257
 12,909
 14,400
Subprime mortgage4,416
 4,777
 5,170
3,921
 4,416
 4,777
Option ARMs19,236
 21,545
 24,045
16,794
 19,236
 21,545
Total average loans owned$56,511
 $62,562
 $68,910
$50,002
 $56,511
 $62,562
Total Real Estate Portfolios          
Period-end loans owned:          
Home equity$76,790
 $88,356
 $100,497
$67,994
 $76,790
 $88,356
Prime mortgage, including option ARMs79,416
 75,456
 82,157
92,471
 79,416
 75,456
Subprime mortgage11,279
 12,881
 14,640
8,756
 11,279
 12,881
Other551
 633
 718
477
 551
 633
Total period-end loans owned$168,036
 $177,326
 $198,012
$169,698
 $168,036
 $177,326
Average loans owned:          
Home equity$82,319
 $94,514
 $106,400
$72,440
 $82,319
 $94,514
Prime mortgage, including option ARMs77,133
 78,256
 87,197
84,155
 77,133
 78,256
Subprime mortgage12,103
 13,724
 15,641
10,178
 12,103
 13,724
Other588
 675
 773
511
 588
 675
Total average loans owned$172,143
 $187,169
 $210,011
$167,284
 $172,143
 $187,169
Average assets$163,898
 $175,712
 $197,096
$164,387
 $163,898
 $175,712
Home equity origination volume2,124
 1,420
 1,127
3,102
 2,124
 1,420


JPMorgan Chase & Co./20132014 Annual Report 9387

Management’s discussion and analysis

Credit data and quality statistics
As of or for the year ended December 31,
(in millions, except ratios)
2013 2012 20112014 2013 2012
Net charge-offs, excluding PCI loans:(a)(b)
     
Net charge-offs/(recoveries), excluding PCI loans:(a)(b)
     
Home equity$966
 $2,385
 $2,472
$473
 $966
 $2,385
Prime mortgage, including option ARMs41
 454
 682
22
 41
 454
Subprime mortgage90
 486
 626
(27) 90
 486
Other10
 16
 25
9
 10
 16
Total net charge-offs, excluding PCI loans$1,107
 $3,341
 $3,805
Net charge-off rate, excluding PCI loans:(b)
     
Total net charge-offs/(recoveries), excluding PCI loans$477
 $1,107
 $3,341
Net charge-off/(recovery) rate, excluding PCI loans:(b)
     
Home equity1.55% 3.28% 2.98%0.87% 1.55% 3.28%
Prime mortgage, including option ARMs0.09
 1.07
 1.45
0.04
 0.09
 1.07
Subprime mortgage1.17
 5.43
 5.98
(0.43) 1.17
 5.43
Other1.70
 2.37
 3.23
1.76
 1.70
 2.37
Total net charge-off rate, excluding PCI loans0.96
 2.68
 2.70
Net charge-off rate – reported:(a)(b)
     
Total net charge-off/(recovery) rate, excluding PCI loans0.41
 0.96
 2.68
Net charge-off/(recovery) rate – reported:(a)(b)
     
Home equity1.17% 2.52% 2.32%0.65% 1.17% 2.52%
Prime mortgage, including option ARMs0.05
 0.58
 0.78
0.03
 0.05
 0.58
Subprime mortgage0.74
 3.54
 4.00
(0.27) 0.74
 3.54
Other1.70
 2.37
 3.23
1.76
 1.70
 2.37
Total net charge-off rate – reported0.64
 1.79
 1.81
Total net charge-off/(recovery) rate – reported0.29
 0.64
 1.79
30+ day delinquency rate, excluding PCI loans(c)
3.66% 5.03% 5.69%2.67% 3.66% 5.03%
Allowance for loan losses, excluding PCI loans$2,568
 $4,868
 $8,718
$2,168
 $2,568
 $4,868
Allowance for PCI loans(a)
4,158
 5,711
 5,711
3,325
 4,158
 5,711
Allowance for loan losses$6,726
 $10,579
 $14,429
$5,493
 $6,726
 $10,579
Nonperforming assets(e)(d)
6,919
 8,439
 6,638
5,786
 6,919
 8,439
Allowance for loan losses to period-end loans retained4.00% 5.97% 7.29%3.24% 4.00% 5.97%
Allowance for loan losses to period-end loans retained, excluding PCI loans2.23
 4.14
 6.58
1.76
 2.23
 4.14
(a)
Net charge-offs and the net charge-off rates for the year ended December 31, 2013 excluded $533 million and $53 million of write-offs in the PCI portfolio.portfolio for the years ended December 31, 2014 and 2013, respectively. These write-offs decreased the allowance for loan losses for PCI loans. For further information on PCI write-offs, see ConsumerAllowance for Credit PortfolioLosses on pages 120–129 of this Annual Report.
128–130.
(b)
Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $744 million of charge-offs related to regulatory guidance. Excluding these charges-offs, net charge-offs for the year ended December 31, 2012, would have been $1.8 billion, $410 million and $416 million for the home equity, prime mortgage, including option ARMs, and subprime mortgage portfolios, respectively. Net charge-off rates for the same period, excluding these charge-offs and PCI loans, would have been 2.41%, 0.97% and 4.65% for the home equity, prime mortgage, including option ARMs, and subprime mortgage portfolios, respectively. For further information, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.
(c)The 30+ day delinquency rate for PCI loans was 13.33% 15.31%, 20.14%, and 23.30%20.14% at December 31, 2014, 2013 2012 and 2011,2012, respectively.
(d)Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(e)
Nonperforming assets at December 31, 2012, included loans based upon regulatory guidance. For further information, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.


 
Mortgage servicing-related matters
The financial crisis resulted in unprecedented levels of delinquencies and defaults of 1-4 family residential real estate loans. Such loans required varying degrees of loss mitigation activities. Foreclosure is usually a last resort, and accordingly, the Firm has made, and continues to make, significant efforts to help borrowers remain in their homes.
The Firm has a well-defined foreclosure prevention process when a borrower fails to pay on his or her loan. The Firm makes multiple attempts, in various ways, to contact the borrower in an effort to pursue home retention or options other than foreclosure. If the Firm is unable to contact a borrower, the Firm completes various reviews of the borrower’s facts and circumstances before a foreclosure sale is completed. Over the last year, the average delinquency period for the borrower at the time of foreclosure was approximately 28 months.
The high volume of delinquent and defaulted mortgages experienced during the financial crisis placed a significant amount of stress on servicing operations in the industry. The GSEs impose compensatory fees on mortgage servicers, including the Firm, if such servicers are unable to comply with the foreclosure timetables mandated by the GSEs. The Firm has incurred, and continues to incur, compensatory fees, which are reported in default servicing expense. The Firm has made, and will continue to make changes to and refine its mortgage operations to address mortgage servicing, loss mitigation, and foreclosure issues.
Since 2011, the Firm has entered into various Consent Orders and settlements with federal and state governmental agencies and private parties related to mortgage servicing, origination, and residential mortgage-backed securities activities. The termsrequirements of these Consent Orders and settlements vary, but in general, requiredthe aggregate, include cash compensatory payments or fines(in addition to fines) and/or “borrower relief,” includingwhich may include principal reductions,reduction, refinancing, short sale assistance, and other specified types of borrower relief. The Firm has satisfied or is committed to satisfying these obligations within the mandated timeframes.
Other obligations required under certain Consent Orders and settlements, as well as under new regulatory requirements, include enhanced mortgage servicing and foreclosure standards and processes. Among other initiatives, theThe Firm has implemented a new Customer Assistance Specialist organizationsatisfied or is committed to serve as a single point of contact for borrowers requiring assistance insatisfying these obligations within the foreclosure or loss mitigation process; implemented specific controls on “dual tracking” of foreclosure and loss mitigation activities; strengthened its compliance program to ensure mortgage servicing and foreclosure operations comply with applicable legal requirements; and made technological enhancements to automate and streamline processes for document management, payment processing, training, and skillsassessment. For further information on these settlements and Consent Orders, see Note 2 and Note 31 on pages 192–


94JPMorgan Chase & Co./2013 Annual Report



194 and pages 326–332, respectively, of this Annual Report.mandated timeframes.
The mortgage servicing consent order isConsent Orders and settlements are subject to ongoing oversight by the Mortgage Compliance Committee of the Firm’s Board andof Directors. In addition, certain of the Consent Orders and settlements are the subject of ongoing reporting to various regulators and independent overseers.
The Firm’s compliance with the Office of MortgageGlobal Settlement Oversight (“OMSO”).and the RMBS Settlement are detailed in periodic reports published by the independent overseers.



88JPMorgan Chase & Co./2014 Annual Report



Card, Merchant Services & Auto
Selected income statement data
Year ended December 31,
(in millions, except ratios)
2013 2012 2011
As of or for the year
ended December 31,
(in millions, except ratios)
2014 2013 2012
Revenue          
Card income$4,289
 $4,092
 $4,127
$4,173
 $4,289
 $4,092
All other income1,041
 1,009
 765
993
 1,041
 1,009
Noninterest revenue5,330
 5,101
 4,892
5,166
 5,330
 5,101
Net interest income13,360
 13,669
 14,249
13,150
 13,559
 13,820
Total net revenue18,690

18,770

19,141
18,316

18,889

18,921
          
Provision for credit losses2,669
 3,953
 3,621
3,432
 2,669
 3,953
          
Noninterest expense(a)8,078
 8,216
 8,045
8,176
 8,078
 8,216
Income before income tax expense7,943
 6,601
 7,475
6,708
 8,142
 6,752
Net income$4,786

$4,007

$4,544
$4,074

$4,907

$4,099
          
ROE31% 24% 28%
Return on common equity21% 31% 24%
Overhead ratio43
 44
 42
45
 43
 43
Equity (period-end and average)$15,500
 $16,500
 $16,000
$19,000
 $15,500
 $16,500
(a)Included operating lease depreciation expense of $1.2 billion, $972 million and $817 million for the years ended December 31, 2014, 2013 and 2012, respectively.
2014 compared with 2013
Card net income was $4.1 billion, a decrease of $833 million, or 17%, compared with the prior year, predominantly driven by higher provision for credit losses and lower net revenue.
Net revenue was $18.3 billion, down $573 million or 3% compared with the prior year. Net interest income was $13.2 billion, a decrease of $409 million, or 3%, from the prior year primarily driven by spread compression in Credit Card and Auto, partially offset by higher average loan balances. Noninterest revenue was $5.2 billion, down $164 million, or 3%, from the prior year. The decrease was primarily driven by higher amortization of new account origination costs and the impact of non-core portfolio exits, largely offset by higher auto lease income and net interchange income from higher sales volume.
The provision for credit losses was $3.4 billion, compared with $2.7 billion in the prior year. The current-year provision reflected lower net charge-offs and a $554 million reduction in the allowance for loan losses. The reduction in the allowance for loan losses was primarily related to a decrease in the asset-specific allowance resulting from increased granularity of the impairment estimates and lower balances related to credit card loans modified in TDRs, runoff in the student loan portfolio, and lower estimated losses in auto loans. The prior-year provision included a $1.7 billion reduction in the allowance for loan losses.
Noninterest expense was $8.2 billion, up $98 million, or 1% from the prior year primarily driven by higher auto lease depreciation expense and higher investment in controls, predominantly offset by lower intangible amortization and lower remediation costs.
2013 compared with 2012
Card Merchant Services & Autonet income was $4.8$4.9 billion, an increase of $779$808 million, or 19%20%, compared with the prior year, driven by lower provision for credit losses.
Net revenue was $18.7$18.9 billion, flat compared with the prior year. Net interest income was $13.4$13.6 billion, down $309$261 million, or 2%, from the prior year. The decrease was primarily driven by spread compression in Credit Card and Auto and lower average credit card loan balances, largely offset by the impact of lower revenue reversals associated with lower net charge-offs in Credit Card. Noninterest revenue was $5.3 billion, an increase of $229 million, or 4%, compared with the prior year primarily driven by higher net interchange income, auto lease income and merchant servicing revenue, largely offset by lower revenue from an exited non-core product and a gain on an investment security recognized in the prior year.
The provision for credit losses was $2.7 billion, compared with $4.0 billion in the prior year. The current-year provision reflected lower net charge-offs and a $1.7 billion reduction in the allowance for loan losses due to lower estimated losses reflecting improved delinquency trends and restructured loan performance. The prior-year provision included a $1.6 billion reduction in the allowance for loan losses. The Credit Card net charge-off rate was 3.14%, down from 3.95% in the prior year; and the 30+ day delinquency rate was 1.67%, down from 2.10% in the prior year. The Auto net charge-off rate was 0.31%, down from 0.39% in the prior year.


JPMorgan Chase & Co./2013 Annual Report95

Management’s discussion and analysis

Noninterest expense was $8.1 billion, a decrease of $138 million, or 2%, from the prior year. This decrease iswas due to one-time expense items recognized in the prior year related to the exit of a non-core product and the write-off of intangible assets associated with a non-strategic relationship. The reduction in expenses was partially offset by increased auto lease depreciation and payments to customers required by a regulatory Consent Order during 2013.
2012 compared with 2011
Card, Merchant Services & Auto net income was $4.0 billion, a decrease of $537 million, or 12%, compared with the prior year. The decrease was driven by lower net revenue and higher provision for credit losses.
Net revenue was $18.8 billion, a decrease of $371 million, or 2%, from the prior year. Net interest income was $13.7 billion, down $580 million, or 4%, from the prior year. The decrease was driven by narrower loan spreads and lower average loan balances, partially offset by lower revenue reversals associated with lower net charge-offs. Noninterest revenue was $5.1 billion, an increase of $209 million, or 4%, from the prior year. The increase was driven by higher net interchange income, including lower partner revenue-sharing due to the impact of the Kohl’s portfolio sale on April 1, 2011, and higher merchant servicing revenue, partially offset by higher amortization of loan origination costs.
The provision for credit losses was $4.0 billion, compared with $3.6 billion in the prior year. The current-year provision reflected lower net charge-offs and a $1.6 billion reduction in the allowance for loan losses due to lower estimated losses. The prior-year provision included a $3.9 billion reduction in the allowance for loan losses. The Credit Card net charge-off rate was 3.95%, down from 5.44% in the prior year; and the 30+ day delinquency rate was 2.10%, down from 2.81% in the prior year. The net charge-off rate would have been 3.88% absent a policy change on restructured loans that do not comply with their modified payment terms. The Auto net charge-off rate was 0.39%, up from 0.32% in the prior year, including $53 million of charge-offs related to regulatory guidance. Excluding these charge-offs, the net charge-off rate would have been 0.28%.
Noninterest expense was $8.2 billion, an increase of $171 million, or 2%, from the prior year, driven by expenses related to a non-core product that is being exited and the write-off of intangible assets associated with a non-strategic relationship, partially offset by lower marketing expense.
Selected metrics
As of or for the year ended December 31,
(in millions, except ratios and where otherwise noted)
2013 2012 2011
Selected balance sheet data (period-end)     
Loans:     
Credit Card$127,791
 $127,993
 $132,277
Auto52,757
 49,913
 47,426
Student10,541
 11,558
 13,425
Total loans$191,089
 $189,464
 $193,128
Selected balance sheet data (average)     
Total assets$198,265
 $197,661
 $201,162
Loans:     
Credit Card123,613
 125,464
 128,167
Auto50,748
 48,413
 47,034
Student11,049
 12,507
 13,986
Total loans$185,410
 $186,384
 $189,187
Business metrics     
Credit Card, excluding Commercial Card     
Sales volume (in billions)$419.5
 $381.1
 $343.7
New accounts opened7.3
 6.7
 8.8
Open accounts65.3
 64.5
 65.2
Accounts with sales activity32.3
 30.6
 30.7
% of accounts acquired online55% 51% 32%
Merchant Services (Chase Paymentech Solutions)     
Merchant processing volume (in billions)$750.1
 $655.2
 $553.7
Total transactions
 (in billions)
35.6
 29.5
 24.4
Auto & Student     
Origination volume
 (in billions)
     
Auto$26.1
 $23.4
 $21.0
Student0.1
 0.2
 0.3



96JPMorgan Chase & Co./20132014 Annual Report89


Management’s discussion and analysis

Selected metrics
As of or for the year
ended December 31,
(in millions, except ratios and where otherwise noted)
2014 2013 2012
Selected balance sheet data (period-end)     
Loans:     
Credit Card$131,048
 $127,791
 $127,993
Auto54,536
 52,757
 49,913
Student9,351
 10,541
 11,558
Total loans$194,935
 $191,089
 $189,464
Selected balance sheet data (average)     
Total assets$202,609
 $198,265
 $197,661
Loans:     
Credit Card125,113
 123,613
 125,464
Auto52,961
 50,748
 48,413
Student9,987
 11,049
 12,507
Total loans$188,061
 $185,410
 $186,384
Business metrics     
Credit Card, excluding Commercial Card     
Sales volume (in billions)$465.6
 $419.5
 $381.1
New accounts opened8.8
 7.3
 6.7
Open accounts64.6
 65.3
 64.5
Accounts with sales activity34.0
 32.3
 30.6
% of accounts acquired online56% 55% 51%
Merchant Services (Chase Paymentech Solutions)     
Merchant processing volume (in billions)$847.9
 $750.1
 $655.2
Total transactions
 (in billions)
38.1
 35.6
 29.5
Auto     
Origination volume
 (in billions)
27.5
 26.1
 23.4
The following are brief descriptions of selected business metrics within Card, Merchant Services & Auto.
Card Services includes the Credit Card and Merchant Services businesses.
Merchant Services is a business that processes transactions for merchants.
Total transactions – Number of transactions and authorizations processed for merchants.
Commercial Card provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and business-to-business payment solutions.

Sales volume - Dollar amount of cardmember purchases, net of returns.
Open accounts – Cardmember accounts with charging privileges.
Auto origination volume - Dollar amount of auto loans and leases originated.
Selected metrics
As of or for the year ended December 31,
(in millions, except ratios)
 2013 2012 2011
Credit data and quality statistics      
Net charge-offs:      
Credit Card $3,879
 $4,944
 6,925
Auto(a)
 158
 188
 152
Student 333
 377
 434
Total net charge-offs $4,370
 $5,509
 $7,511
Net charge-off rate:      
Credit Card(b)
 3.14% 3.95% 5.44%
Auto(a)
 0.31
 0.39
 0.32
Student 3.01
 3.01
 3.10
Total net charge-off rate 2.36
 2.96
 3.99
Delinquency rates      
30+ day delinquency rate:      
Credit Card(c)
 1.67
 2.10
 2.81
Auto 1.15
 1.25
 1.13
Student(d)
 2.56
 2.13
 1.78
Total 30+ day delinquency rate 1.58
 1.87
 2.32
90+ day delinquency rate – Credit Card(c)
 0.80
 1.02
 1.44
Nonperforming assets(e)
 $280
 $265
 $228
Allowance for loan losses:      
Credit Card $3,795
 $5,501
 $6,999
Auto & Student 953
 954
 1,010
Total allowance for loan losses $4,748
 $6,455
 $8,009
Allowance for loan losses to period-end loans:   

  
Credit Card(c)
 2.98% 4.30% 5.30%
Auto & Student 1.51
 1.55
 1.66
Total allowance for loan losses to period-end loans 2.49
 3.41
 4.15
 
Selected metrics
As of or for the year
ended December 31,
(in millions, except ratios)
 2014 2013 2012
Credit data and quality statistics      
Net charge-offs:      
Credit Card $3,429
 $3,879
 $4,944
Auto(a)
 181
 158
 188
Student 375
 333
 377
Total net charge-offs $3,985
 $4,370
 $5,509
Net charge-off rate:      
Credit Card(b)
 2.75% 3.14% 3.95%
Auto(a)
 0.34
 0.31
 0.39
Student 3.75
 3.01
 3.01
Total net charge-off rate 2.12
 2.36
 2.96
Delinquency rates      
30+ day delinquency rate:      
Credit Card(c)
 1.44
 1.67
 2.10
Auto 1.23
 1.15
 1.25
Student(d)
 2.35
 2.56
 2.13
Total 30+ day delinquency rate 1.42
 1.58
 1.87
90+ day delinquency rate – Credit Card(c)
 0.70
 0.80
 1.02
Nonperforming assets(e)
 $411
 $280
 $265
Allowance for loan losses:      
Credit Card $3,439
 $3,795
 $5,501
Auto & Student 749
 953
 954
Total allowance for loan losses $4,188
 $4,748
 $6,455
Allowance for loan losses to period-end loans:      
Credit Card(c)
 2.69% 2.98% 4.30%
Auto & Student 1.17
 1.51
 1.55
Total allowance for loan losses to period-end loans 2.18
 2.49
 3.41
(a)
Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $53 million of charge-offs of Chapter 7 loans. Excluding these incremental charge-offs, net charge-offs for the year ended December 31, 2012 would have been $135 million, and the net charge-off rate would have been 0.28%. For further information, see Consumer Credit Portfolio on pages 120–129 of this Annual Report.
(b)Average credit card loans included loans held-for-sale of $509 million, $95 million $433 million, and $833$433 million for the years ended December 31, 2014, 2013 2012 and 2011,2012, respectively. These amounts are excluded when calculating the net charge-off rate.
(c)Period-end credit card loans included loans held-for-sale of $326 million$3.0 billion and $102$326 million at December 31, 20132014 and 2011,2013, respectively. There were no loans held-for-sale at December 31, 2012. These amounts are excluded when calculating delinquency rates and the allowance for loan losses to period-end loans.
(d)Excluded student loans insured by U.S. government agencies under the FFELP of $654 million, $737 million $894 million and $989$894 million at December 31, 2014, 2013 2012 and 2011,2012, respectively, that are 30 or more days past due. These amounts arehave been excluded as reimbursement of insured amounts is proceeding normally.based upon the government guarantee.
(e)Nonperforming assets excluded student loans insured by U.S. government agencies under the FFELP of $367 million, $428 million $525 million and $551$525 million at December 31, 2014, 2013 2012 and 2011,2012, respectively, that are 90 or more days past due. These amounts arehave been excluded as reimbursement of insured amounts is proceeding normally.from nonaccrual loans based upon the government guarantee.


Card Services supplemental information
Year ended December 31,
(in millions, except ratios)
2013 2012 2011
Revenue     
Noninterest revenue$3,977
 $3,887
 $3,740
Net interest income11,466
 11,611
 12,084
Total net revenue15,443
 15,498
 15,824
      
Provision for credit losses2,179
 3,444
 2,925
      
Noninterest expense6,245
 6,566
 6,544
Income before income tax expense7,019
 5,488
 6,355
Net income$4,235
 $3,344
 $3,876
      
Percentage of average loans:     
Noninterest revenue3.22% 3.10% 2.92%
Net interest income9.28
 9.25
 9.43
Total net revenue12.49
 12.35
 12.35
90JPMorgan Chase & Co./2014 Annual Report



Card Services supplemental information
Year ended December 31,
(in millions, except ratios)
2014 2013 2012
Revenue     
Noninterest revenue$3,593
 $3,977
 $3,887
Net interest income11,462
 11,638
 11,745
Total net revenue15,055
 15,615
 15,632
      
Provision for credit losses3,079
 2,179
 3,444
      
Noninterest expense6,152
 6,245
 6,566
Income before income tax expense5,824
 7,191
 5,622
Net income$3,547
 $4,340
 $3,426
      
Percentage of average loans:     
Noninterest revenue2.87% 3.22% 3.10%
Net interest income9.16
 9.41
 9.36
Total net revenue12.03
 12.63
 12.46



JPMorgan Chase & Co./20132014 Annual Report 9791

Management’s discussion and analysis

CORPORATE & INVESTMENT BANK

The Corporate & Investment Bank, (“CIB”)comprised of Banking and Markets & Investor Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, government and municipal entities. Within Banking, the CIB offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Also included in Banking is Treasury Services, which includes transaction services, comprised primarily of cash management and liquidity solutions, and trade finance products. The Markets & Investor Services segment of the CIB is a global market-maker in cash securities and derivative instruments, and also offers sophisticated risk management solutions, prime brokerage, and research. Markets & Investor Services also includes the Securities Services business, a leading global custodian which holds, values, clearsincludes custody, fund accounting and servicesadministration, and securities cashlending products sold principally to asset managers, insurance companies and alternative investments for investorspublic and broker-dealers, and manages depositary receipt programs globally.private investment funds.
Selected income statement dataSelected income statement data  Selected income statement data  
Year ended December 31,  
(in millions)2013 2012 20112014 2013 2012
Revenue          
Investment banking fees$6,331
 $5,769
 $5,859
$6,570
 $6,331
 $5,769
Principal transactions(a)
9,289
 9,510
 8,347
8,947
 9,289
 9,510
Lending- and deposit-related fees1,884
 1,948
 2,098
1,742
 1,884
 1,948
Asset management, administration and commissions4,713
 4,693
 4,955
4,687
 4,713
 4,693
All other income1,593
 1,184
 1,264
1,512
 1,593
 1,184
Noninterest revenue23,810
 23,104
 22,523
23,458
 23,810
 23,104
Net interest income10,415
 11,222
 11,461
11,175
 10,976
 11,658
Total net revenue(b)
34,225
 34,326
 33,984
34,633
 34,786
 34,762
          
Provision for credit losses(232) (479) (285)(161) (232) (479)
          
Noninterest expense          
Compensation expense10,835
 11,313
 11,654
10,449
 10,835
 11,313
Noncompensation expense10,909
 10,537
 10,325
12,824
 10,909
 10,537
Total noninterest expense21,744
 21,850
 21,979
23,273
 21,744
 21,850
Income before income tax expense12,713
 12,955
 12,290
11,521
 13,274
 13,391
Income tax expense4,167
 4,549
 4,297
4,596
 4,387
 4,719
Net income$8,546
 $8,406
 $7,993
$6,925
 $8,887
 $8,672
Note: As discussed on pages 79–80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation.

(a)Included a $(1.5) billion loss in the fourth quarter of 2013 as a result of implementing a FVA framework for(effective 2013) and DVA on OTC derivatives and structured notes. Also included DVA on structured notes, measured at fair value. FVA and derivative liabilities. DVA gains/(losses) were $(452) million, $(930)$468 million and $1.4$(1.9) billion for the years ended December 31, 2014 and 2013, 2012 and 2011, respectively. DVA losses were ($930) million for the year ended December 31, 2012.
(b)Included tax-equivalent adjustments, predominantly due to income tax credits related to affordable housing and alternative energy investments, as well as tax-exempt income from municipal bond investments, of $2.5 billion, $2.3 billion $2.0 billion and $1.9$2.0 billion for the years ended December 31, 2014, 2013 2012 and 2011,2012, respectively.
Selected income statement dataSelected income statement data  Selected income statement data  
Year ended December 31,  
(in millions, except ratios)2013 2012 20112014 2013 2012
Financial ratios          
Return on common equity(a)
15% 18% 17%10% 15% 18%
Overhead ratio(B)(b)
64
 64
 65
67
 63
 63
Compensation expense as
percentage of total net
revenue(c)
32
 33
 34
30
 31
 33
Revenue by business          
Advisory$1,315
 $1,491
 $1,792
$1,627
 $1,315
 $1,491
Equity underwriting1,499
 1,026
 1,181
1,571
 1,499
 1,026
Debt underwriting3,517
 3,252
 2,886
3,372
 3,517
 3,252
Total investment banking fees6,331
 5,769
 5,859
6,570
 6,331
 5,769
Treasury Services4,135
 4,249
 3,841
4,145
 4,171
 4,249
Lending1,595
 1,331
 1,054
1,130
 1,669
 1,389
Total Banking12,061
 11,349
 10,754
11,845
 12,171
 11,407
Fixed Income Markets(d)
15,468
 15,412
 14,784
13,848
 15,832
 15,701
Equity Markets4,758
 4,406
 4,476
4,861
 4,803
 4,448
Securities Services4,082
 4,000
 3,861
4,351
 4,100
 4,000
Credit Adjustments & Other(e)
(2,144) (841) 109
(272) (2,120) (794)
Total Markets & Investor Services22,164
 22,977
 23,230
22,788
 22,615
 23,355
Total net revenue$34,225
 $34,326
 $33,984
$34,633
 $34,786
 $34,762
(a)Return on equity excluding FVA (effective fourth quarter 2013) and DVA, a non-GAAP financial measure, was 17%, and 19% and 15% for the years ended December 31, 2013 2012 and 2011,2012, respectively.
(b)Overhead ratio excluding FVA (effective fourth quarter 2013) and DVA, a non-GAAP financial measure, was 60%, 62%59% and 68%61% for the years ended December 31, 2013 2012 and 2011,2012, respectively.
(c)Compensation expense as a percentage of total net revenue excluding FVA (effective fourth quarter 2013) and DVA, a non-GAAP financial measure, was 30%, and 32% and 36% for the years ended December 31, 2013 2012 and 2011,2012, respectively.
(d)Includes results of the synthetic credit portfolio that was transferred from the CIO effective July 2, 2012.
(e)Primarily credit portfolioConsists primarily of credit valuation adjustments (“CVA”) managed by the credit portfolio group, and FVA (effective 2013) and DVA on OTC derivatives and structured notes. Results are presented net of associated hedging activities; DVA gains/(losses) on structured notesactivities and derivative liabilitiesnet of $(452) million, $(930) millionCVA and $1.4 billion for the years ended December 31, 2013, 2012FVA amounts allocated to Fixed Income Markets and 2011, respectively; a $(1.5) billion loss in the fourth quarter of 2013 as a result of implementing an FVA framework for OTC derivatives and structured notes, and nonperforming derivative receivable results.Equity Markets.



98JPMorgan Chase & Co./2013 Annual Report



Prior to January 1, 2014, CIB providesprovided several non-GAAP financial measures which excludeexcluding the impact of implementing the FVA framework (effective fourth quarter 2013) and DVA on: net revenue, net income, compensation ratio, overhead ratio, and return on equity. TheBeginning in the first quarter 2014, the Firm did not exclude FVA and DVA from its assessment of business performance; however, the Firm continues to present these non-GAAP measures for the periods prior to January 1, 2014, as they reflected how management assessed the underlying business performance of the CIB in those prior periods. In addition, the ratio for the allowance for loan losses to end-of-period loans, also a non-GAAP financial measure, is


92JPMorgan Chase & Co./2014 Annual Report



calculated excluding the impact of consolidated Firm-administered multi-seller conduits and trade finance, to provide a more meaningful assessment of CIB’s allowance coverage ratio. These measures are used by management to assess the underlying performance of the business and for comparability with peers.
2014 compared with 2013
Net income was $6.9 billion, down 22% compared with $8.9 billion in the prior year. These results primarily reflected lower revenue as well as higher noninterest expense. Net revenue was $34.6 billion, flat compared with the prior year.
Banking revenue was $11.8 billion, down 3% from the prior year. Investment banking fees were $6.6 billion, up 4% from the prior year. The increase was driven by higher advisory and equity underwriting fees, partially offset by lower debt underwriting fees. Advisory fees were $1.6 billion up 24% on stronger share of fees for completed transactions as well as growth in the industry-wide fee levels, according to Dealogic. Equity underwriting fees were $1.6 billion up 5%, driven by higher industry wide issuance. Debt underwriting fees were $3.4 billion, down 4%, primarily related to lower loan syndication fees on lower industry-wide fee levels and lower bond underwriting fees. The Firm also ranked #1 globally in fees and volumes share across high grade, high yield and loan products. The Firm maintained its #2 ranking for M&A, and improved share of fees both globally and in the U.S. compared to the prior year. Treasury Services revenue was $4.1 billion, down 1% compared with the prior year, primarily driven by lower trade finance revenue as well as the impact of business simplification initiatives, largely offset by higher net interest income from increased deposits. Lending revenue was $1.1 billion, down from $1.7 billion in the prior year, driven by losses, compared with gains in the prior periods, on securities received from restructured loans, as well as lower net interest income.
Markets & Investor Services revenue was $22.8 billion, up 1% from the prior year. Fixed Income Markets revenue was $13.8 billion down 13% from the prior year driven by lower revenues in Fixed Income primarily from credit-related and rates products as well as the impact of business simplification. Equity Markets revenue was $4.9 billion up 1% as higher prime services revenue was partially offset by lower equity derivatives revenue. Securities Services revenue was $4.4 billion, up 6% from the prior year, primarily driven by higher net interest income on increased deposits and higher fees and commissions. Credit Adjustments & Other revenue was a loss of $272 million driven by net CVA losses partially offset by gains, net of hedges, related to FVA/DVA. The prior year was a loss of $2.1 billion (including the FVA implementation loss of $1.5 billion and DVA losses of $452 million).
Noninterest expense was $23.3 billion, up 7% compared to the prior year as a result of higher legal expense and investment in controls. This was partially offset by lower performance-based compensation expense as well as the impact of business simplification, including the sale or liquidation of a significant part of the physical commodities
business. The compensation expense to net revenue ratio was 30%.
Return on equity was 10% on $61.0 billion of average allocated capital.
2013 compared with 2012
Net income was $8.6$8.9 billion, up 2% compared with the prior year.
Net revenue was $34.2$34.8 billion, flat compared with $34.3 billion in the prior year. Net revenue in the current year’s fourth quarter2013 included a $1.5 billion loss as a result of implementing a funding valuation adjustment (“FVA”)FVA framework for over-the-counter (“OTC”)OTC derivatives and structured notes. The FVA framework incorporates the impact of funding into the Firm’s valuation estimates for OTC derivatives and structured notes and reflects an industry migration towards incorporating the market cost of unsecured funding in the valuation of such instruments. The loss recorded in the fourth quarter of 2013 iswas a one-time adjustment arising on implementation of the new FVA framework. In future periods the Firm will incorporate FVA in its estimates of fair value for OTC derivatives and structured notes from the date of initial recognition.
Net revenue in 2013 also included a $452 million loss from debit valuation adjustments (“DVA”)DVA on structured notes and derivative liabilities, compared with a loss of $930 million in the prior year. Excluding the impact of FVA (effective fourth quarter of 2013) and DVA, net revenue was $36.1$36.7 billion and net income was $9.7$10.1 billion, compared with $35.3$35.7 billion and $9.0$9.2 billion, respectively in the prior year, respectively.year.
Banking revenues were $12.1revenue was $12.2 billion, compared with $11.3$11.4 billion in the prior year. Investment banking fees were $6.3 billion, up 10% from the prior year, driven by higher equity underwriting fees of $1.5 billion (up 46%) and record debt underwriting fees of $3.5 billion (up 8%), partially offset by lower advisory fees of $1.3 billion (down 12%). Equity underwriting results were driven by higher industry-wide issuance and an increase in the Firm’s wallet share of fees compared with the prior year, according to Dealogic. Industry-wide loan syndication volumes and walletfees increased as the low ratelow-rate environment continued to fuel refinancing activity. The Firm also ranked #1 in wallet and volumesindustry-wide fee shares across high grade, high yield and loan products. Advisory fees were lower compared with the prior year as industry-wide completed M&A walletindustry-wide fee levels declined 13%. The Firm maintained its #2 ranking and improved share for both announced and completed volumes during the period.year.
Treasury Services revenue was $4.1$4.2 billion, down 3%2% compared with the prior year, primarily reflecting lower trade finance spreads, partially offset by higher net interest income on higher deposit balances. Lending revenue was
$1.6 $1.7 billion, up from $1.3$1.4 billion, in the prior year reflecting net interest income on retained loans, fees on lending relatedlending-related commitments, as well asand gains on on securities received from restructured loans.
Markets and Investor Services revenue was $22.2$22.6 billion compared to $23.0$23.4 billion in the prior year. Combined Fixed Income and Equity Markets revenue was $20.2$20.6 billion, up from $19.8$20.1 billion the prior year. Fixed Income Markets revenue of $15.5was $15.8 billion was slightly higher reflecting consistently strong client revenue and lower losses from the synthetic credit portfolio, which was partially offset by lower rates-related revenue given an uncertain rate outlook and low spread environment. Equities Markets revenue of $4.8was


JPMorgan Chase & Co./2014 Annual Report93

Management’s discussion and analysis

$4.8 billion was up 8% compared with the prior year driven by higher revenue in derivatives and cash equities products as well asand Prime Services primarily on higher balances. Securities Services revenue was $4.1 billion compared with $4.0 billion in the prior year on higher custody and fund services revenue primarily driven by recordhigher assets under custody of $20.5 trillion. Credit Adjustments & Other was a loss of $2.1 billion predominantly driven by FVA (effective the fourth quarter of 2013) and DVA.
The provision for credit losses was a benefit of $232 million, compared with a benefit of $479 million in the prior year. The current year2013 benefit reflected lower recoveries as compared towith 2012 as the prior year benefited from the restructuring of certain nonperforming loans. Net recoveries were $78 million, compared with $284 million in the prior year reflecting a continued favorable credit environment with stable credit quality trends. Nonperforming loans were down 57% from the prior year.
Noninterest expense ofwas $21.7 billion was slightly down compared with the prior year, driven by lower compensation expense, offset by higher non compensationnoncompensation expense related to higher litigation expense as compared towith the prior year. The compensation ratio, excluding the impact of DVA and FVA which was effective for the fourth quarter of 2013,(effective 2013), was 30% and 32% for 2013 and 2012, respectively.
Return on equity was 15% on $56.5 billion of average allocated capital and 17% excluding FVA (effective fourth quarter of 2013) and DVA.
2012 compared with 2011
Net income was $8.4 billion, up 5% compared with the prior year. These results primarily reflected slightly higher net revenue compared with 2011, lower noninterest expense and a larger benefit from the provision for credit losses. Net revenue was $34.3 billion, compared with $34.0 billion in the prior year. Net revenue included a $930 million loss from DVA on structured notes and derivative liabilities resulting from the tightening of the Firm’s credit spreads. Excluding the impact of DVA, net revenue was $35.3 billion and net income was $9.0 billion, compared with $32.5 billion and $7.1 billion in the prior year, respectively.
Banking revenues were $11.3 billion, compared with $10.8 billion in the prior year. Investment banking fees were


JPMorgan Chase & Co./2013 Annual Report99

Management’s discussion and analysis

$5.8 billion, down 2% from the prior year; these consisted of record debt underwriting fees of $3.3 billion (up 13%), advisory fees of $1.5 billion (down 17%) and equity underwriting fees of $1.0 billion (down 13%). Industry-wide debt capital markets volumes were at their second highest annual level since 2006, as the low rate environment continued to fuel issuance and refinancing activity. In contrast there was lower industry-wide announced mergers and acquisitions activity, while industry-wide equity underwriting volumes remained steady. Treasury Services revenue was a record $4.2 billion compared with $3.8 billion in the prior year driven by continued deposit balance growth and higher average trade loans outstanding during the year. Lending revenue was $1.3 billion, compared with $1.1 billion in the prior year due to higher net interest income on increased average retained loans as well as higher fees on lending-related commitments. This was partially offset by higher fair value losses on credit risk-related hedges of the retained loan portfolio.
Markets and Investor Services revenue was $23.0 billion compared to $23.2 billion in the prior year. Combined Fixed Income and Equity Markets revenue was $19.8 billion, up from $19.3 billion the prior year as client revenue remained strong across most products, with particular strength in rates-related products, which improved from the prior year. 2012 generally saw credit spread tightening and lower volatility in both the credit and equity markets compared with the prior year, during which macroeconomic concerns, including those in the Eurozone, caused credit spread widening and generally more volatile market conditions, particularly in the second half of the year. Securities Services revenue was $4.0 billion compared with $3.9 billion the prior year primarily driven by higher deposit balances. Assets under custody grew to a record $18.8 trillion by the end of 2012, driven by both market appreciation as well as net inflows. Credit Adjustments & Other was a loss of $841 million, driven predominantly by DVA, which was a loss of $930 million due to the tightening of the Firm’s credit spreads.
The provision for credit losses was a benefit of $479 million, compared with a benefit of $285 million in the prior year, as credit trends remained stable. The 2012 benefit reflected recoveries and a net reduction in the allowance for credit losses, both related to the restructuring of certain nonperforming loans, credit trends and other portfolio activities. Net recoveries were $284 million, compared with net charge-offs of $161 million in the prior year. Nonperforming loans were down 35% from the prior year.
Noninterest expense was $21.9 billion, down 1%, driven primarily by lower compensation expense.
Return on equity was 18% on $47.5 billion of average allocated capital.
Selected metricsSelected metrics    Selected metrics    
As of or for the year ended December 31, 
(in millions, except headcount)2013 2012 2011
As of or for the year ended
December 31,
(in millions, except headcount)
 
2014 2013 2012
Selected balance sheet data (period-end)          
Assets$843,577
 $876,107
 $845,095
$861,819
 $843,577
 $876,107
Loans:          
Loans retained(a)
95,627
 109,501
 111,099
96,409
 95,627
 109,501
Loans held-for-sale and loans at fair value11,913
 5,749
 3,016
5,567
 11,913
 5,749
Total loans107,540
 115,250
 114,115
101,976
 107,540
 115,250
Equity56,500
 47,500
 47,000
61,000
 56,500
 47,500
Selected balance sheet data (average)          
Assets$859,071
 $854,670
 $868,930
$854,712
 $859,071
 $854,670
Trading assets-debt and equity instruments321,585
 312,944
 348,234
317,535
 321,585
 312,944
Trading assets-derivative receivables70,353
 74,874
 73,200
64,833
 70,353
 74,874
Loans:          
Loans retained(a)
104,864
 110,100
 91,173
95,764
 104,864
 110,100
Loans held-for-sale and loans at fair value5,158
 3,502
 3,221
7,599
 5,158
 3,502
Total loans110,022
 113,602
 94,394
103,363
 110,022
 113,602
Equity56,500
 47,500
 47,000
61,000
 56,500
 47,500
          
Headcount52,250
 52,022
 53,557
51,129
 52,250
 52,022
(a)Loans retained includes credit portfolio loans, trade finance loans, other held-for-investment loans and overdrafts.




100JPMorgan Chase & Co./2013 Annual Report



Selected metrics          
As of or for the year ended December 31, 
(in millions, except ratios and where otherwise noted)2013 2012 2011
As of or for the year ended
December 31,
(in millions, except ratios and where otherwise noted)
 
2014 2013 2012
Credit data and quality statistics          
Net charge-offs/(recoveries)$(78) $(284) $161
$(12) $(78) $(284)
Nonperforming assets:          
Nonaccrual loans:          
Nonaccrual loans retained(a)(b)
163
 535
 1,039
110
 163
 535
Nonaccrual loans held-for-sale and loans at fair value(c)
180
 254
 166
11
 180
 254
Total nonaccrual loans343
 789
 1,205
121
 343
 789
Derivative receivables415
 239
 293
275
 415
 239
Assets acquired in loan satisfactions80
 64
 79
67
 80
 64
Total nonperforming assets838
 1,092
 1,577
463
 838
 1,092
Allowance for credit losses:          
Allowance for loan losses1,096
 1,300
 1,501
1,034
 1,096
 1,300
Allowance for lending-related commitments525
 473
 467
439
 525
 473
Total allowance for credit losses1,621
 1,773
 1,968
1,473
 1,621
 1,773
Net charge-off/(recovery) rate(a)
(0.07) (0.26) 0.18%(0.01)% (0.07)% (0.26)%
Allowance for loan losses to period-end loans
retained(a)
1.15
 1.19
 1.35
1.07
 1.15
 1.19
Allowance for loan losses to period-end loans retained, excluding trade finance and conduits2.02
 2.52
 3.06
1.82
 2.02
 2.52
Allowance for loan losses to nonaccrual loans
retained(a)(b)
672
 243
 144
940
 672
 243
Nonaccrual loans to total period-end loans(c)
0.32
 0.68
 1.06
0.12
 0.32
 0.68
Business metrics     
Assets under custody (“AUC”) by asset class (period-end) in billions:     
Fixed Income$11,903
 $11,745
 $10,926
Equity6,913
 5,637
 4,878
Other(d)
1,669
 1,453
 1,066
Total AUC$20,485
 $18,835
 $16,870
Client deposits and other third party liabilities (average)(e)
$383,667
 $355,766
 $318,802
Trade finance loans (period-end)30,752
 35,783
 36,696
(a)Loans retained includes credit portfolio loans, trade finance loans, other held-for-investment loans and overdrafts.
(b)Allowance for loan losses of $18 million, $51 million $153 million and $263$153 million were held against these nonaccrual loans at December 31, 2014, 2013 and 2012, respectively.


94JPMorgan Chase & Co./2014 Annual Report



Business metrics    
As of or for the year ended
December 31,
(in millions, except ratios and where otherwise noted)
     
2014 2013 2012
Market risk-related revenue – trading loss days(a)
9
 0
 7
Assets under custody (“AUC”) by asset class (period-end) in billions:     
Fixed Income$12,328
 $11,903
 $11,745
Equity6,524
 6,913
 5,637
Other(b)
1,697
 1,669
 1,453
Total AUC$20,549
 $20,485
 $18,835
Client deposits and other third party liabilities (average)(c)
$417,369
 $383,667
 $355,766
Trade finance loans (period-end)25,713
 30,752
 35,783
(a)Market risk-related revenue is defined as the change in value of: principal transactions revenue; trading-related net interest income; brokerage commissions, underwriting fees or other revenue; and 2011, respectively.revenue from syndicated lending facilities that the Firm intends to distribute; gains and losses from DVA and FVA are excluded. Market risk-related revenue – trading loss days represent the number of days for which the CIB posted losses under this measure. The loss days determined under this measure differ from the loss days that are determined based on the disclosure of market risk-related gains and losses for the Firm in the VaR back-testing discussion on pages 134–135.
(c)In 2013 certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. Prior periods were revised to conform with the current presentation.
(d)(b)Consists of mutual funds, unit investment trusts, currencies, annuities, insurance contracts, options and other contracts.
(e)(c)Client deposits and other third party liabilities pertain to the Treasury Services and Securities Services businesses, and include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased and securities loaned or sold under repurchase agreements) as part of their client cash management program.
Market shares and rankings(a)
 2013 2012 2011
Year ended
December 31,
Market ShareRankings Market ShareRankings Market ShareRankings
Global investment banking fees(b)
8.6%#1 7.5%#1 8.1% #1
Debt, equity and equity-related        
Global7.31 7.21 6.71
U.S.11.81 11.51 11.11
Syndicated loans        
Global10.01 9.51 10.81
U.S.17.51 17.61 21.21
Long-term
   debt(c)
        
Global7.21 7.11 6.71
U.S.11.71 11.61 11.21
Equity and equity-related        
Global(d)
8.22 7.84 6.83
U.S.12.12 10.45 12.51
Announced M&A(e)
        
Global23.02 19.92 18.32
U.S.36.11 24.32 26.72
         
(a) Source: Dealogic. Global Investment Banking fees reflects the ranking of fees and market share. The remaining rankings reflects transaction volume and market share. Global announced M&A is based on transaction value at announcement; because of joint M&A assignments, M&A market share of all participants will add up to more than 100%. All other transaction volume-based rankings are based on proceeds, with full credit to each book manager/equal if joint.
(b) Global investment banking fees rankings exclude money market, short-term debt and shelf deals.
(c) Long-term debt rankings include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities (“ABS”) and mortgage-backed securities; and exclude money market, short-term debt, and U.S. municipal securities.
(d) Global equity and equity-related ranking includes rights offerings and Chinese A-Shares.
(e) Announced M&A reflects the removal of any withdrawn transactions. U.S. announced M&A represents any U.S. involvement ranking.
         



































 
League table results – IB Fee Share(a)
 
League table results – volumes(e)
     
  2014 2013 2012  2014 2013 2012 
 Year ended
December 31,
Fee ShareRankings Fee ShareRankings Fee ShareRankings 
Year ended
December 31,
Market ShareRankings Market ShareRankings Market ShareRankings 
 Debt, equity and equity-related         Debt, equity and equity-related         
 Global7.6%#1 8.3%#1 7.8%#1 Global6.8%#1 7.3%#1 7.2%#1 
 U.S.10.71 11.51 11.11 U.S.11.81 12.01 11.51 
 
Long-term debt(b)
         
Long-term debt(b)
         
 Global8.01 8.21 8.31 Global6.71 7.21 7.11 
 U.S.11.61 11.61 11.71 U.S.11.31 11.71 11.61 
 Equity and equity-related         Equity and equity-related         
 
Global(c)
7.13 8.42 7.11 
Global(c)
7.63 8.22 7.84 
 U.S.9.62 11.32 10.12 U.S.11.02 12.12 10.45 
 
M&A(d)
         
M&A announced(d)
         
 Global8.22 7.62 6.52 Global21.62 23.52 20.02 
 U.S.10.02 8.82 7.72 U.S.27.82 36.42 24.32 
 Loan syndications         Loan syndications         
 Global9.51 9.91 8.22 Global12.41 11.61 11.61 
 U.S.13.31 13.81 11.22 U.S.19.41 17.81 18.21 
 Global Investment Banking fees8.1%#1 8.5%#1 7.5%#1           
                     
 
(a) Source: Dealogic. Reflects the ranking and share of Global Investment Banking fees
(b) Long-term debt rankings include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities (“ABS”) and mortgage-backed
  securities; and exclude money market, short-term debt, and U.S. municipal securities.
(c) Global equity and equity-related rankings include rights offerings and Chinese A-Shares.
(d) M&A and Announced M&A rankings reflect the removal of any withdrawn transactions. U.S. M&A revenue wallet represents wallet from client parents based in the U.S. U.S.
  announced M&A volumes represents any U.S. involvement ranking.
(e) Source: Dealogic. Reflects transaction volume and market share. Global announced M&A is based on transaction value at announcement; because of joint M&A
  assignments, M&A market share of all participants will add up to more than 100%. All other transaction volume-based rankings are based on proceeds, with full credit to
  each book manager/equal if joint.
 

JPMorgan Chase & Co./20132014 Annual Report 10195

Management’s discussion and analysis

International metricsInternational metrics    International metrics    
Year ended December 31,  
(in millions)2013 2012 20112014 2013 2012
Total net revenue(a)
          
Europe/Middle East/Africa$10,509
 $10,639
 $11,102
$11,598
 $10,689
 $10,787
Asia/Pacific4,698
 4,100
 4,589
4,698
 4,736
 4,128
Latin America/Caribbean1,329
 1,524
 1,409
1,179
 1,340
 1,533
Total international net revenue16,536
 16,263
 17,100
17,475
 16,765
 16,448
North America17,689
 18,063
 16,884
17,158
 18,021
 18,314
Total net revenue$34,225
 $34,326
 $33,984
$34,633
 $34,786
 $34,762
          
Loans (period-end)(a)
          
Europe/Middle East/Africa$29,392
 $30,266
 $29,484
$27,155
 $29,392
 $30,266
Asia/Pacific22,151
 27,193
 27,803
19,992
 22,151
 27,193
Latin America/Caribbean8,362
 10,220
 9,692
8,950
 8,362
 10,220
Total international loans59,905
 67,679
 66,979
56,097
 59,905
 67,679
North America35,722
 41,822
 44,120
40,312
 35,722
 41,822
Total loans$95,627
 $109,501
 $111,099
$96,409
 $95,627
 $109,501
          
Client deposits and other third-party liabilities (average)(a)
          
Europe/Middle East/Africa$143,807
 $127,326
 $123,920
$152,712
 $143,807
 $127,326
Asia/Pacific54,428
 51,180
 43,524
66,933
 54,428
 51,180
Latin America/Caribbean15,301
 11,052
 12,625
22,360
 15,301
 11,052
Total international$213,536
 $189,558
 $180,069
$242,005
 $213,536
 $189,558
North America170,131
 166,208
 138,733
175,364
 170,131
 166,208
Total client deposits and other third-party liabilities$383,667
 $355,766
 $318,802
$417,369
 $383,667
 $355,766
          
AUC (period-end) (in billions)(a)
          
North America$11,299
 $10,504
 $9,735
$11,987
 $11,299
 $10,504
All other regions9,186
 8,331
 7,135
8,562
 9,186
 8,331
Total AUC$20,485
 $18,835
 $16,870
$20,549
 $20,485
 $18,835
(a)Total net revenue is based predominantly on the domicile of the client or location of the trading desk, as applicable. Loans outstanding (excluding loans held-for-sale and loans at fair value), client deposits and other third-party liabilities, and AUC are based predominantly on the domicile of the client.




10296 JPMorgan Chase & Co./20132014 Annual Report



COMMERCIAL BANKING
Commercial Banking delivers extensive industry knowledge, local expertise and dedicated service to U.S. and U.S. multinational clients, including corporations, municipalities, financial institutions and nonprofit entities with annual revenue generally ranging from $20 million to $2 billion. CB provides financing to real estate investors and owners. Partnering with the Firm’s other businesses, CB provides comprehensive financial solutions, including lending, treasury services, investment banking and asset management to meet its clients’ domestic and international financial needs.
Selected income statement dataSelected income statement data    Selected income statement data    
Year ended December 31,
(in millions, except ratios)
2013 2012 20112014 2013 2012
Revenue          
Lending- and deposit-related fees$1,033
 $1,072
 $1,081
$978
 $1,033
 $1,072
Asset management, administration and commissions116
 130
 136
92
 116
 130
All other income(a)
1,149
 1,081
 978
1,279
 1,149
 1,081
Noninterest revenue2,298
 2,283
 2,195
2,349
 2,298
 2,283
Net interest income4,675
 4,542
 4,223
4,533
 4,794
 4,629
Total net revenue(b)
6,973
 6,825
 6,418
6,882
 7,092
 6,912
Provision for credit losses85
 41
 208
(189) 85
 41
Noninterest expense          
Compensation expense(c)
1,115
 1,014
 936
1,203
 1,115
 1,014
Noncompensation expense(c)
1,472
 1,348
 1,311
1,492
 1,495
 1,375
Amortization of intangibles23
 27
 31
Total noninterest expense2,610
 2,389
 2,278
2,695
 2,610
 2,389
Income before income tax expense4,278
 4,395
 3,932
4,376
 4,397
 4,482
Income tax expense1,703
 1,749
 1,565
1,741
 1,749
 1,783
Net income$2,575
 $2,646
 $2,367
$2,635
 $2,648
 $2,699
     
Revenue by product          
Lending$3,826
 $3,675
 $3,455
$3,576
 $3,945
 $3,762
Treasury services2,429
 2,428
 2,270
2,448
 2,429
 2,428
Investment banking575
 545
 498
684
 575
 545
Other143
 177
 195
174
 143
 177
Total Commercial Banking revenue$6,973
 $6,825
 $6,418
Total Commercial Banking net revenue$6,882
 $7,092
 $6,912
          
Investment banking revenue, gross$1,676
 $1,597
 $1,421
$1,986
 $1,676
 $1,597
          
Revenue by client segment          
Middle Market Banking(d)
$3,019
 $2,971
 $2,803
$2,838
 $3,075
 $3,010
Corporate Client Banking(d)
1,824
 1,819
 1,603
1,935
 1,851
 1,843
Commercial Term Lending1,215
 1,194
 1,168
1,252
 1,239
 1,206
Real Estate Banking549
 438
 416
495
 561
 450
Other366
 403
 428
362
 366
 403
Total Commercial Banking revenue$6,973
 $6,825
 $6,418
Total Commercial Banking net revenue$6,882
 $7,092
 $6,912
     
Financial ratios          
Return on common equity19% 28% 30%18% 19% 28%
Overhead ratio37
 35
 35
39
 37
 35
Note: As discussed on pages 79–80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation.

(a)Includes revenue from investment banking products and commercial card transactions.
(b)Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities that provide loans to qualified businesses in low-low-income communities, as well as tax-exempt income from municipal bond activity of $462 million, $407 million and $381 million for the years ended December 31, 2014, 2013 and 2012, respectively.
2014 compared with 2013
Net income was $2.6 billion, flat compared with the prior year, reflecting lower net revenue and higher noninterest expense, predominantly offset by a lower provision for credit losses.
Net revenue was $6.9 billion, a decrease of $210 million, or 3%, compared with the prior year. Net interest income communities, as well as tax-exemptwas $4.5 billion, a decrease of $261 million, or 5%, reflecting yield compression, the absence of proceeds received in the prior year from a lending-related workout, and lower purchase discounts recognized on loan repayments, partially offset by higher loan balances. Noninterest revenue was $2.3 billion, up $51 million, or 2%, reflecting higher investment banking revenue largely offset by business simplification and lower lending fees.
Noninterest expense was $2.7 billion, an increase of $85 million, or 3%, from the prior year, largely reflecting higher investments in controls.
2013 compared with 2012
Net income was $2.6 billion, a decrease of $51 million, or 2%, from municipal bond activitythe prior year, driven by an increase in noninterest expense and the provision for credit losses, partially offset by an increase in net revenue.
Net revenue was a record $7.1 billion, an increase of $407$180 million, $381or 3%, from the prior year. Net interest income was $4.8 billion, up by $165 million, or 4%, driven by higher loan balances and $345proceeds from a lending-related workout, partially offset by lower purchase discounts recognized on loan repayments. Noninterest revenue was $2.3 billion, flat compared with the prior year.
Noninterest expense was $2.6 billion, an increase of $221 million, foror 9%, from the years ended December 31, 2013, 2012prior year, reflecting higher product- and 2011, respectively.headcount-related expense.


(c)JPMorgan Chase & Co./2014 Annual ReportEffective July 1, 2012, certain Treasury Services product sales staff supporting CB were transferred from CIB to CB. As a result, compensation expense for these sales staff is now reflected in CB’s compensation expense rather than as an allocation from CIB in noncompensation expense. CB’s and CIB’s previously reported headcount, compensation expense and noncompensation expense have been revised to reflect this transfer.97
(d)Effective January 1, 2013, the financial results of financial institution clients were transferred to Corporate Client Banking from Middle Market Banking. Prior periods were revised to conform with this presentation.

Management’s discussion and analysis

CB revenue comprises the following:
Lending includes a variety of financing alternatives, which are predominantly provided on a basis secured by receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset-based structures, leases, commercial card products and standby letters of credit.
Treasury services includes revenue from a broad range of products and services that enable CB clients to manage payments and receipts, as well as invest and manage funds.
Investment banking includes revenue from a range of products providingthat provide CB clients with sophisticated capital-raising alternatives, as well as balance sheet and risk management tools through advisory, equity underwriting, and loan syndications. Revenue from Fixed income and Equity market products available toused by CB clients is also included. Investment banking revenue, gross, represents total revenue related to investment banking products sold to
CB clients.
Other product revenue primarily includes tax-equivalent adjustments generated from Community Development Banking activityactivities and certain income derived from principal transactions.
Commercial BankingCB is divided into four primary client segments for management reporting purposes:segments: Middle Market Banking, Corporate Client Banking, Commercial Term Lending, Corporate Client Banking, and Real Estate Banking.
Middle Market Banking covers corporate, municipal and nonprofit clients, with annual revenue generally ranging between $20 million and $500 million.
Commercial Term Lending primarily provides term financing to real estate investors/owners for multifamily properties as well as financing office, retail and industrial properties.
Corporate Client Banking covers clients with annual revenue generally ranging between $500 million and $2 billion and focuses on clients that have broader investment banking needs.
Commercial Term Lending primarily provides term financing to real estate investors/owners for multifamily properties as well as office, retail and industrial properties.
Real Estate Banking provides full-service banking to investors and developers of institutional-grade real estate investment properties.
Other primarily includes lending and investment activityactivities within the Community Development Banking and Chase Capital businesses.
2013 compared with 2012
Net income was $2.6 billion, a decrease of $71 million, or 3%, from the prior year, driven by an increase in noninterest expense and the provision for credit losses partially offset by an increase in net revenue.
Selected metrics     
As of or for the year ended December 31, (in millions, except headcount)2014 2013 2012
Selected balance sheet data (period-end)     
Total assets$195,267
 $190,782
 $181,502
Loans:     
Loans retained147,661
 135,750
 126,996
Loans held-for-sale and loans at fair value845
 1,388
 1,212
Total loans$148,506
 $137,138
 $128,208
Equity14,000
 13,500
 9,500
      
Period-end loans by client segment     
Middle Market Banking$53,635
 $52,289
 $50,552
Corporate Client Banking22,695
 20,925
 21,707
Commercial Term Lending54,038
 48,925
 43,512
Real Estate Banking13,298
 11,024
 8,552
Other4,840
 3,975
 3,885
Total Commercial Banking loans$148,506
 $137,138
 $128,208
      
Selected balance sheet data (average)     
Total assets$191,857
 $185,776
 $165,111
Loans:     
Loans retained140,982
 131,100
 119,218
Loans held-for-sale and loans at fair value782
 930
 882
Total loans$141,764
 $132,030
 $120,100
Client deposits and other third-party liabilities204,017
 198,356
 195,912
Equity14,000
 13,500
 9,500
      
Average loans by client segment     
Middle Market Banking$52,444
 $51,830
 $47,009
Corporate Client Banking21,608
 20,918
 19,572
Commercial Term Lending51,120
 45,989
 40,872
Real Estate Banking12,080
 9,582
 8,562
Other4,512
 3,711
 4,085
Total Commercial Banking loans$141,764
 $132,030
 $120,100
      
Headcount7,262
 6,848
 6,117


JPMorgan Chase & Co./2013 Annual Report103

Management’s discussion and analysis

Net revenue was a record $7.0 billion, an increase of $148 million, or 2%, from the prior year. Net interest income was $4.7 billion, up by $133 million, or 3%, driven by higher loan balances and the proceeds from a lending-related workout, partially offset by lower purchase discounts recognized on loan repayments. Noninterest revenue was $2.3 billion, flat compared with the prior year.
Revenue from Middle Market Banking was $3.0 billion, an increase of $48 million, or 2%, from the prior year. Revenue from Commercial Term Lending was $1.2 billion, an increase of $21 million, or 2%, from the prior year. Revenue from Corporate Client Banking was $1.8 billion, flat compared with the prior year. Revenue from Real Estate Banking was $549 million, an increase of $111 million, or 25%, driven by the proceeds from a lending related-workout.
The provision for credit losses was $85 million, compared with $41 million in the prior year. Net charge-offs were $43 million (0.03% net charge-off rate) compared with net charge-offs of $35 million (0.03% net charge-off rate) in 2012. Nonaccrual loans were $514 million, down by $159 million, or 24%, due to repayments. The allowance for loan losses to period-end retained loans was 1.97%, down slightly from 2.06%.
Noninterest expense was $2.6 billion, an increase of $221 million, or 9%, from the prior year, reflecting higher product- and headcount-related expense.
2012 compared with 2011
Record net income was $2.6 billion, an increase of $279 million, or 12%, from the prior year. The improvement was driven by an increase in net revenue and a decrease in the provision for credit losses, partially offset by higher noninterest expense.
Net revenue was a record $6.8 billion, an increase of $407 million, or 6%, from the prior year. Net interest income was $4.5 billion, up by $319 million, or 8%, driven by growth in loans and client deposits, partially offset by spread compression. Loan growth was strong across all client segments and industries. Noninterest revenue was $2.3 billion, up by $88 million, or 4%, compared with the prior year, largely driven by increased investment banking revenue.
Revenue from Middle Market Banking was $3.0 billion, an increase of $168 million, or 6%, from the prior year driven by higher loans and client deposits, partially offset by lower spreads from lending and deposit products. Revenue from Commercial Term Lending was $1.2 billion, an increase of $26 million, or 2%. Revenue from Corporate Client Banking was $1.8 billion, an increase of $216 million, or 13%, driven by growth in loans and client deposits and higher revenue from investment banking products, partially offset by lower lending spreads. Revenue from Real Estate Banking was $438 million, an increase of $22 million, or 5%, partially driven by higher loan balances.
The provision for credit losses was $41 million, compared with $208 million in the prior year. Net charge-offs were $35 million (0.03% net charge-off rate) compared with net charge-offs of $187 million (0.18% net charge-off rate) in 2011. The decrease in the provision and net charge-offs was largely driven by improving trends in the credit quality of the portfolio. Nonaccrual loans were $673 million, down by $380 million, or 36%, due to repayments and loan sales. The allowance for loan losses to period-end retained loans was 2.06%, down from 2.34%.
Noninterest expense was $2.4 billion, an increase of $111 million, or 5%, from the prior year, reflecting higher compensation expense driven by expansion, portfolio growth and increased regulatory requirements.





10498 JPMorgan Chase & Co./20132014 Annual Report



Selected metrics     
As of or for the year ended December 31, (in millions, except headcount and ratios)2013 2012 2011
Selected balance sheet data (period-end)     
Total assets$190,782
 $181,502
 $158,040
Loans:     
Loans retained(a)
135,750
 126,996
 111,162
Loans held-for-sale and loans at fair value1,388
 1,212
 840
Total loans$137,138
 $128,208
 $112,002
Equity13,500
 9,500
 8,000
      
Period-end loans by client segment     
Middle Market Banking(b)
$52,289
 $50,552
 $44,224
Corporate Client Banking(b)
20,925
 21,707
 16,960
Commercial Term Lending48,925
 43,512
 38,583
Real Estate Banking11,024
 8,552
 8,211
Other3,975
 3,885
 4,024
Total Commercial Banking loans$137,138
 $128,208
 $112,002
      
Selected balance sheet data (average)     
Total assets$185,776
 $165,111
 $146,230
Loans:     
Loans retained(a)
131,100
 119,218
 103,462
Loans held-for-sale and loans at fair value930
 882
 745
Total loans$132,030
 $120,100
 $104,207
Client deposits and other third-party liabilities(c)
198,356
 195,912
 174,729
Equity13,500
 9,500
 8,000
Average loans by client segment     
Middle Market Banking(b)
$51,830
 $47,009
 $40,497
Corporate Client Banking(b)
20,918
 19,572
 14,255
Commercial Term Lending45,989
 40,872
 38,107
Real Estate Banking9,582
 8,562
 7,619
Other3,711
 4,085
 3,729
Total Commercial Banking loans$132,030
 $120,100
 $104,207
      
Headcount(d)(e)
6,848
 6,117
 5,782
Selected metrics (continued)    
As of or for the year ended December 31, (in millions, except ratios)2014 2013 2012
Credit data and quality statistics     
Net charge-offs/(recoveries)$(7) $43
 $35
Nonperforming assets     
Nonaccrual loans:     
Nonaccrual loans retained(a)
317
 471
 644
Nonaccrual loans held-for-sale and loans at fair value14
 43
 29
Total nonaccrual loans331
 514
 673
Assets acquired in loan satisfactions10
 15
 14
Total nonperforming assets341
 529
 687
Allowance for credit losses:     
Allowance for loan losses2,466
 2,669
 2,610
Allowance for lending-related commitments165
 142
 183
Total allowance for credit losses2,631
 2,811
 2,793
Net charge-off/(recovery) rate(b)

 0.03% 0.03%
Allowance for loan losses to period-end loans retained
1.67
 1.97
 2.06
Allowance for loan losses to nonaccrual loans retained(a)
778
 567
 405
Nonaccrual loans to total period-end loans0.22
 0.37
 0.52
(a)
Effective January 1, 2013, whole loan financing agreements, previously reported as other assets, were reclassified as loans. For the year ended December 31, 2013, the impact on period-end and average loans was $1.6 billion.
(b)Effective January 1, 2013, the financial results of financial institution clients were transferred to Corporate Client Banking from Middle Market Banking. Prior periods were revised to conform with this presentation.
(c)Client deposits and other third-party liabilities include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased, and securities loaned or sold under repurchase agreements) as part of client cash management programs.
(d)Effective January 1, 2013, headcount includes transfers from other business segments largely related to operations, technology and other support staff.
(e)Effective July 1, 2012, certain Treasury Services product sales staff supporting CB were transferred from CIB to CB. For further discussion of this transfer, see footnote (c) on page 103 of this Annual Report.
As of or for the year ended December 31, (in millions, except headcount and ratios)2013 2012 2011
Credit data and quality statistics     
Net charge-offs$43
 $35
 $187
Nonperforming assets     
Nonaccrual loans:     
Nonaccrual loans retained(a)
471
 644
 1,036
Nonaccrual loans held-for-sale and loans at fair value43
 29
 17
Total nonaccrual loans514
 673
 1,053
Assets acquired in loan satisfactions15
 14
 85
Total nonperforming assets529
 687
 1,138
Allowance for credit losses:     
Allowance for loan losses2,669
 2,610
 2,603
Allowance for lending-related commitments142
 183
 189
Total allowance for credit losses2,811
 2,793
 2,792
Net charge-off rate(b)
0.03% 0.03% 0.18%
Allowance for loan losses to period-end loans retained
1.97
 2.06
 2.34
Allowance for loan losses to nonaccrual loans retained(a)
567
 405
 251
Nonaccrual loans to total period-end loans0.37
 0.52
 0.94
(a)
AllowanceAn allowance for loan losses of $81$45 million,, $107 $81 million and $176$107 million was held against nonaccrual loans retained at December 31, 2014, 2013, 2012 and 2011,2012, respectively.
(b)Loans held-for-sale and loans at fair value were excluded when calculating the net charge-offcharge-off/(recovery) rate.




JPMorgan Chase & Co./20132014 Annual Report 10599

Management’s discussion and analysis

ASSET MANAGEMENT
Asset Management, with client assets of $2.3$2.4 trillion, is a global leader in investment and wealth management. AM clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. AM offers investment management across all major asset classes including equities, fixed income, alternatives and money market funds. AM also offers multi-asset investment management, providing solutions tofor a broad range of clients’ investment needs. For individual investors,Global Wealth Management clients, AM also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. The majority of AM’s client assets are in actively managed portfolios.
Selected income statement dataSelected income statement data    Selected income statement data 
Year ended December 31,
(in millions, except ratios)
2013 2012 2011
Year ended December 31,
(in millions, except ratios
and headcount)
201420132012
Revenue      
Asset management, administration and commissions$8,232
 $7,041
 $6,748
$9,024
$8,232
$7,041
All other income797
 806
 1,147
564
797
806
Noninterest revenue9,029
 7,847
 7,895
9,588
9,029
7,847
Net interest income2,291
 2,099
 1,648
2,440
2,376
2,163
Total net revenue11,320
 9,946

9,543
12,028
11,405
10,010
      
Provision for credit losses65
 86
 67
4
65
86
      
Noninterest expense      
Compensation expense4,875
 4,405
 4,152
5,082
4,875
4,405
Noncompensation expense3,002
 2,608
 2,752
3,456
3,141
2,699
Amortization of intangibles139
 91
 98
Total noninterest expense8,016
 7,104
 7,002
8,538
8,016
7,104
 
Income before income tax expense3,239
 2,756
 2,474
3,486
3,324
2,820
Income tax expense1,208
 1,053
 882
1,333
1,241
1,078
Net income$2,031
 $1,703
 $1,592
$2,153
$2,083
$1,742
Revenue by client segment     
Private Banking$6,020
 $5,426
 $5,116
Institutional2,536
 2,386
 2,273
Retail2,764
 2,134
 2,154
 
Revenue by line of business 
Global Investment Management$6,327
$5,951
$5,141
Global Wealth Management5,701
5,454
4,869
Total net revenue$11,320
 $9,946
 $9,543
$12,028
$11,405
$10,010
 
Financial ratios      
Return on common equity23% 24% 25%23%23%24%
Overhead ratio71
 71
 73
71
70
71
Pretax margin ratio29
 28
 26
Pretax margin ratio: 
Global Investment Management31
32
30
Global Wealth Management27
26
26
Asset Management29
29
28
 
Headcount19,735
20,048
18,645
 
Number of client advisors2,836
2,9622,821
Note: As discussed on pages 79–80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation.
2014 compared with 2013
Net income was $2.2 billion, an increase of $70 million, or 3%, from the prior year, reflecting higher net revenue and lower provision for credit losses, predominantly offset by higher noninterest expense.
Net revenue was $12.0 billion, an increase of $623 million, or 5%, from the prior year. Noninterest revenue was $9.6 billion, up $559 million, or 6%, from the prior year, due to net client inflows and the effect of higher market levels, partially offset by lower valuations of seed capital investments. Net interest income was $2.4 billion, up $64 million, or 3%, from the prior year, due to higher loan and deposit balances, largely offset by spread compression.
Revenue from Global Investment Management was $6.3 billion, up 6% due to net client inflows and the effect of higher market levels, partially offset by lower valuations of seed capital investments. Revenue from Global Wealth Management was $5.7 billion, up 5% from the prior year due to higher net interest income from loan and deposit balances and net client inflows, partially offset by spread compression and lower brokerage revenue.
Noninterest expense was $8.5 billion, an increase of $522 million, or 7%, from the prior year, as the business continues to invest in both infrastructure and controls.
2013 compared with 2012
Net income was $2.0$2.1 billion, an increase of $328$341 million, or 19%20%, from the prior year, reflecting higher net revenue, largely offset by higher noninterest expense.
Net revenue was $11.3$11.4 billion, an increase of $1.4 billion, or 14%, from the prior year. Noninterest revenue was $9.0 billion, up $1.2 billion, or 15%, from the prior year, due to net client inflows, the effect of higher market levels and higher performance fees. Net interest income was $2.3
$2.4 billion, up $192$213 million, or 9%10%, from the prior year, due to higher loan and deposit balances, partially offset by narrower loan and deposit spreads.
Revenue from Private BankingGlobal Investment Management was $6.0 billion, up 11%16% due to net client inflows, the effect of higher market levels and higher performance fees. Revenue from Global Wealth Management was $5.5 billion, up 12% from the prior year due to higher net interest income from loan and deposit balances and higher brokerage revenue. Revenue from Retail was $2.8 billion, up 30% due to net client inflows and the effect of higher market levels. Revenue from Institutional was $2.5 billion, up 6% due to higher valuations of seed capital investments, the effect of higher market levels and higher performance fees.
The provision for credit losses was $65 million, compared with $86 million in the prior year.
Noninterest expense was $8.0 billion, an increase of $912 million, or 13%, from the prior year, primarily due to higher headcount-related expense driven by continued front office expansion efforts, higher performance-based compensation and costs related to the control agenda.
2012 compared with 2011
Net income was $1.7 billion, an increase of $111 million, or 7%, from the prior year. These results reflected higher net revenue, partially offset by higher noninterest expense and a higher provision for credit losses.
Net revenue was $9.9 billion, an increase of $403 million, or 4%, from the prior year. Noninterest revenue was $7.8 billion, down $48 million, or 1%, due to lower loan-related revenue and the absence of a prior-year gain on the sale of an investment. These decreases were predominantly offset by net client inflows, higher valuations of seed capital investments, the effect of higher market levels, higher brokerage revenue and higher performance fees. Net interest income was $2.1 billion, up $451 million, or 27%, due to higher loan and deposit balances.
Revenue from Private Banking was $5.4 billion, up 6% from the prior year due to higher net interest income from loan and deposit balances and higher brokerage revenue, partially offset by lower loan-related fee revenue. Revenue from Institutional was $2.4 billion, up 5% due to net client inflows and the effect of higher market levels. Revenue from Retail was $2.1 billion, down 1% due to the absence of a prior-year gain on the sale of an investment, predominantly offset by higher valuations of seed capital investments and higher performance fees.
The provision for credit losses was $86 million, compared with $67 million in the prior year.
Noninterest expense was $7.1 billion, an increase of $102 million, or 1%, from the prior year, due to higher performance-based compensation and higher headcount-related expense, partially offset by the absence of non-client-related litigation expense.


106100 JPMorgan Chase & Co./20132014 Annual Report



Selected metrics     
Business metrics 
As of or for the year ended December 31, (in millions, except headcount, ranking data, ratios and where otherwise noted)2013 2012 2011
Number of:     
Client advisors2,962
 2,821 2,883
% of customer assets in 4 & 5 Star Funds(a)
49% 47% 43%
% of AUM in 1st and 2nd quartiles:(b)
     
1 year68
 67
 48
3 years68
 74
 72
5 years69
 76
 78
Selected balance sheet data (period-end)     
Total assets$122,414
 $108,999
 $86,242
Loans(c)
95,445
 80,216
 57,573
Deposits146,183
 144,579
 127,464
Equity9,000
 7,000
 6,500
Selected balance sheet data (average)     
Total assets$113,198
 $97,447
 $76,141
Loans86,066
 68,719
 50,315
Deposits139,707
 129,208 106,421
Equity9,000
 7,000
 6,500
      
Headcount20,048
 18,465
 18,036
      
Credit data and quality statistics     
Net charge-offs$40
 $64
 $92
Nonaccrual loans167
 250
 317
Allowance for credit losses:     
Allowance for loan losses278
 248
 209
Allowance for lending-related commitments5
 5
 10
Total allowance for credit losses283
 253
 219
Net charge-off rate0.05% 0.09% 0.18%
Allowance for loan losses to period-end loans0.29
 0.31
 0.36
Allowance for loan losses to nonaccrual loans166
 99
 66
Nonaccrual loans to period-end loans0.17
 0.31
 0.55
AM firmwide disclosures(d)
     
Total net revenue13,391
 11,443
 10,715
Client assets (in billions)(e)
2,534
 2,244
 2,035
Number of client advisors6,006
 5,784
 6,084
(a)Derived from Morningstar forAM’s lines of business comprise the U.S., the U.K., Luxembourg, France, Hong Kong and Taiwan; and Nomura for Japan.
following:
(b)Quartile ranking sourced from: Lipper for the U.S.
Global Investment Management provides comprehensive global investment services, including asset management, pension analytics, asset-liability management and Taiwan; Morningstar for the U.K., Luxembourg, France and Hong Kong; and Nomura for Japan.
active risk-budgeting strategies.
(c)Included $18.9 billion, $10.9 billion
Global Wealth Management offers investment advice and $2.1 billion of prime mortgage loans reported in the Consumer, excluding credit card, loan portfolio at December 31, 2013, 2012wealth management, including investment management, capital markets and 2011, respectively. For the same periods, excluded $3.7 billion, $6.7 billionrisk management, tax and $13.0 billion ofestate planning, banking, lending and specialty-wealth advisory services.
prime mortgage loans reported in the CIO portfolio within the Corporate/Private Equity segment, respectively.
(d)Includes Chase Wealth Management (“CWM”), which is a unit of Consumer & Business Banking. The firmwide metrics are presented in order to capture AM’s partnership with CWM. Management reviews firmwide metrics in assessing the financial performance of AM’s client asset management business.
(e)Excludes CWM client assets that are managed by AM.

AM’s client segments comprise the following:
Private Banking offers investment advice and wealth management services toclients include high- and ultra-high-net-worth individuals, families, money managers, business owners and small corporations worldwide, including investment management, capital markets and risk management, tax and estate planning, banking, capital raising and specialty-wealth advisory services.worldwide.
Institutional brings comprehensive global investment services – including asset management, pension analytics, asset-liability management and active risk-budgeting strategies – toclients include both corporate and public institutions, endowments, foundations, non-profitnonprofit organizations and governments worldwide.
Retailprovides worldwide investment management services and retirement planning and administration, through clients include financial intermediaries and direct distribution of a full range of investment products.individual investors.
J.P. Morgan Asset Management has two high-level measures of its overall fund performance.
Percentage of mutual fund assets under management in funds rated 4- and 5-stars (three years).or 5-star: Mutual fund rating services rank funds based on their risk-adjusted performance over various periods. A 5-star rating is the best rating and represents the top 10% of industry-wide ranked funds. A 4-star rating represents the next 22%22.5% of industry wideindustry-wide ranked funds. A 3-star rating represents the next 35% of industry-wide ranked funds. A 2-star rating represents the next 22.5% of industry-wide ranked funds. A 1-star rating is the worst rating and represents the bottom 10% of industry-wide ranked funds. The worstoverall Morningstar rating is derived from a 1-star rating.weighted average of the performance figures associated with a fund’s three-, five- and ten-year (if applicable) Morningstar Rating metrics. For U.S. domiciled funds, separate star ratings are given at the individual share class level. The Nomura star rating is based on three-year risk-adjusted performance only. Funds with fewer than three years of history are not rated and hence excluded from this analysis. All ratings, the assigned peer categories and the asset values used to derive this analysis are sourced from these fund rating providers as mentioned in footnote (a). The data providers re-denominate the asset values into USD. This % of AUM is based on star ratings at the share class level for U.S. domiciled funds, and at a primary share class level to represent the star rating of all other funds except for Japan where Nomura provides ratings at the fund level. The “primary share class”, as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and in most cases will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). Past performance is not indicative of future results.
Percentage of mutual fund assets under management in first-funds ranked in the 1st or second-2nd quartile funds (one, three and five years): All quartile rankings, the assigned peer categories and the asset values used to derive this analysis are sourced from the fund ranking providers mentioned in footnote (b). MutualQuartile rankings are done on the net-of-fee absolute return of each fund. The data providers re-denominate the asset values into USD. This % of AUM is based on fund rating services rankperformance and associated peer rankings at the share class level for U.S. domiciled funds, accordingat a primary share class” level to represent the quartile ranking of Luxembourg, U.K. and Hong Kong funds and at the fund level for all other funds. The primary share class, as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and in most cases will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). Where peer group rankings given for a peer-basedfund are in more than one “primary share class” territory both rankings are included to reflect local market competitiveness (applies to “Offshore Territories” and “HK SFC Authorized” funds only). Past performance system, which measures returns according to specific time and fund classification (small-, mid-, multi- and large-cap).is not indicative of future results.

Selected metrics   
As of or for the year ended December 31,
(in millions, except ranking data and ratios)
201420132012
% of JPM mutual fund assets rated as 4- or 5-star(a)
52%49%47%
% of JPM mutual fund assets ranked in 1st or 2nd quartile:(b)
   
1 year72
68
67
3 years72
68
74
5 years76
69
76
    
Selected balance sheet data (period-end)   
Total assets$128,701
$122,414
$108,999
Loans(c)
104,279
95,445
80,216
Deposits155,247
146,183
144,579
Equity9,000
9,000
7,000
    
Selected balance sheet data (average)   
Total assets$126,440
$113,198
$97,447
Loans99,805
86,066
68,719
Deposits150,121
139,707129,208
Equity9,000
9,000
7,000
    
Credit data and quality statistics   
Net charge-offs$6
$40
$64
Nonaccrual loans218
167
250
Allowance for credit losses:   
Allowance for loan losses271
278
248
Allowance for lending-related commitments5
5
5
Total allowance for credit losses276
283
253
Net charge-off rate0.01%0.05%0.09%
Allowance for loan losses to period-end loans0.26
0.29
0.31
Allowance for loan losses to nonaccrual loans124
166
99
Nonaccrual loans to period-end loans0.21
0.17
0.31
(a)Represents the “overall star rating” derived from Morningstar for the U.S., the U.K., Luxembourg, Hong Kong and Taiwan domiciled funds; and Nomura ’star rating’ for Japan domiciled funds. Includes only retail open ended mutual funds that have a rating. Excludes money market funds, Undiscovered Managers Fund, and Brazil and India domiciled funds.
(b)Quartile ranking sourced from: Lipper for the U.S. and Taiwan domiciled funds; Morningstar for the U.K., Luxembourg and Hong Kong domiciled funds; Nomura for Japan domiciled funds and FundDoctor for South Korea domiciled funds. Includes only retail open ended mutual funds that are ranked by the aforementioned sources. Excludes money market funds, Undiscovered Managers Fund, and Brazil and India domiciled funds.
(c)Included $22.1 billion, $18.9 billion and $10.9 billion of prime mortgage loans reported in the Consumer, excluding credit card, loan portfolio at December 31, 2014, 2013 and 2012, respectively. For the same periods, excluded $2.7 billion, $3.7 billion and $6.7 billion, respectively, of prime mortgage loans reported in the CIO portfolio within the Corporate segment.


JPMorgan Chase & Co./20132014 Annual Report 107101

Management’s discussion and analysis

Client assets
2014 compared with 2013
Client assets were $2.4 trillion, an increase of $44 billion, or 2%, compared with the prior year. Excluding the sale of Retirement Plan Services, client assets were up 8% compared with the prior year. Assets under management were $1.7 trillion, an increase of $146 billion, or 9%, from the prior year, due to net inflows to long-term products and the effect of higher market levels.
2013 compared with 2012
Client assets were $2.3 trillion at December 31, 2013,, an increase of $248 billion, or 12%, compared with the prior year. Assets under management were $1.6 trillion, an increase of $172 billion, or 12%, from the prior year, due to net inflows to long-term products and the effect of higher market levels. Custody, brokerage, administration and deposit balances were $745 billion, up $76 billion, or 11%, from the prior year, due to the effect of higher market levels and custody inflows, partially offset by brokerage outflows.
2012 compared with 2011
Client assets were $2.1 trillion at December 31, 2012, an increase of $174 billion, or 9%, from the prior year. Assets under management were $1.4 trillion, an increase of $90 billion, or 7%, due to the effect of higher market levels and net inflows to long-term products, partially offset by net outflows from liquidity products. Custody, brokerage, administration and deposit balances were $669 billion, up $84 billion, or 14%, due to the effect of higher market levels and custody and brokerage inflows.
Client assetsClient assets    Client assets 
December 31,
(in billions)
2013
 2012
 20112014
2013
2012
Assets by asset class      
Liquidity$451
 $458
 $501
$461
$451
$458
Fixed income330
 330
 287
359
330
330
Equity370
 277
 236
375
370
277
Multi-asset and alternatives447
 361
 312
549
447
361
Total assets under management1,598
 1,426
 1,336
1,744
1,598
1,426
Custody/brokerage/administration/deposits745
 669
 585
643
745
669
Total client assets$2,343
 $2,095
 $1,921
$2,387
$2,343
$2,095
      
Alternatives client assets158
 142
 134
Memo: 
Alternatives client assets(a)
166
158
142
      
Assets by client segment      
Private Banking$361
 $318
 $291
$428
$361
$318
Institutional777
 741
 722
827
777
741
Retail460
 367
 323
489
460
367
Total assets under management$1,598
 $1,426
 $1,336
$1,744
$1,598
$1,426
 
Private Banking$977
 $877
 $781
$1,057
$977
$877
Institutional777
 741
 723
835
777
741
Retail589
 477
 417
495
589
477
Total client assets$2,343
 $2,095
 $1,921
$2,387
$2,343
$2,095
Mutual fund assets by asset class     
Liquidity$392
 $410
 $458
Fixed income137
 136
 107
Equity198
 139
 116
Multi-asset and alternatives77
 46
 39
Total mutual fund assets$804
 $731
 $720

(a)Represents assets under management, as well as client balances in brokerage accounts.
 
Client assets (continued) 
Year ended December 31,
(in billions)
 2013 2012 2011201420132012
Assets under management rollforward       
Beginning balance $1,426
 $1,336
 $1,298
$1,598
$1,426
$1,336
Net asset flows:       
Liquidity (4) (41) 20
18
(4)(41)
Fixed income 8
 27
 36
33
8
27
Equity 34
 8
 
5
34
8
Multi-asset and alternatives 48
 23
 15
42
48
23
Market/performance/other impacts 86
 73
 (33)48
86
73
Ending balance, December 31 $1,598
 $1,426
 $1,336
$1,744
$1,598
$1,426
 
Client assets rollforward       
Beginning balance $2,095
 $1,921
 $1,840
$2,343
$2,095
$1,921
Net asset flows 80
 60
 123
118
80
60
Market/performance/other impacts 168
 114
 (42)(74)168
114
Ending balance, December 31 $2,343
 $2,095
 $1,921
$2,387
$2,343
$2,095

International metrics  International metrics
Year ended December 31,
(in billions, except where otherwise noted)
 2013 2012 2011201420132012
Total net revenue (in millions)(a)
       
Europe/Middle East/Africa $1,852
 $1,641
 $1,704
$2,080
$1,881
$1,641
Asia/Pacific 1,175
 967
 971
1,199
1,133
958
Latin America/Caribbean 867
 772
 808
841
879
773
North America 7,426
 6,566
 6,060
7,908
7,512
6,638
Total net revenue $11,320
 $9,946
 $9,543
$12,028
$11,405
$10,010
 
Assets under management       
Europe/Middle East/Africa $305
 $258
 $278
$329
$305
$258
Asia/Pacific 132
 114
 105
126
132
114
Latin America/Caribbean 47
 45
 34
46
47
45
North America 1,114
 1,009
 919
1,243
1,114
1,009
Total assets under management $1,598
 $1,426
 $1,336
$1,744
$1,598
$1,426
 
Client assets     
 
Europe/Middle East/Africa $367
 $317
 $329
$391
$367
$317
Asia/Pacific 180
 160
 139
174
180
160
Latin America/Caribbean 117
 110
 89
115
117
110
North America 1,679
 1,508
 1,364
1,707
1,679
1,508
Total client assets $2,343
 $2,095
 $1,921
$2,387
$2,343
$2,095
(a)Regional revenue is based on the domicile of the client.



108102 JPMorgan Chase & Co./20132014 Annual Report



CORPORATE/PRIVATE EQUITYCORPORATE
The Corporate/Private EquityCorporate segment comprises Private Equity, Treasury and Chief Investment Office (“CIO”), and Other Corporate, which includes corporate staff units and expense that is centrally managed. Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm’s liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm’s capital plan. The major Other Corporate units include Real Estate, CentralEnterprise Technology, Legal, Compliance, Finance, Human Resources, Internal Audit, Risk Management, Oversight & Control, Corporate Responsibility and various Other Corporate groups. Other centrally managed expense includes the Firm’s occupancy and pension-related expenseexpenses that are subject to allocation to the businesses.
Selected income statement data(a)
Selected income statement data(a)
    
Selected income statement data(a)
    
Year ended December 31,
(in millions, except headcount)
2013
 2012
 2011
2014
 2013
 2012
Revenue          
Principal transactions$563
 $(4,268) $1,434
$1,197
 $563
 $(4,268)
Securities gains666
 2,024
 1,600
71
 666
 2,024
All other income1,864
 2,434
 587
704
 1,864
 2,434
Noninterest revenue3,093
 190
 3,621
1,972
 3,093
 190
Net interest income(1,839) (1,281) 582
(1,960) (3,115) (2,262)
Total net revenue(b)(a)
1,254
 (1,091) 4,203
12
 (22) (2,072)
          
Provision for credit losses(28) (37) (36)(35) (28) (37)
          
Noninterest expense          
Compensation expense2,299
 2,221
 1,966
2,888
 2,299
 2,221
Noncompensation expense(c)(b)
13,208
 6,972
 6,325
4,589
 13,208
 6,972
Subtotal15,507
 9,193
 8,291
7,477
 15,507
 9,193
Net expense allocated to other businesses(5,252) (4,634) (4,276)(6,318) (5,252) (4,634)
Total noninterest expense10,255
 4,559
 4,015
1,159
 10,255
 4,559
Income before income tax expense/(benefit)(8,973) (5,613) 224
Income/(loss) before income tax expense/(benefit)(1,112) (10,249) (6,594)
Income tax expense/(benefit)(2,995) (3,591) (695)(1,976) (3,493) (3,974)
Net income/(loss)$(5,978) $(2,022) $919
$864
 $(6,756) $(2,620)
Total net revenue          
Private equity$589
 $601
 $836
$1,118
 $589
 $645
Treasury and CIO(792) (3,064) 3,196
(1,317) (2,068) (4,089)
Other Corporate(a)
1,457
 1,372
 171
211
 1,457
 1,372
Total net revenue$1,254
 $(1,091) $4,203
$12
 $(22) $(2,072)
Net income/(loss)          
Private equity$285
 $292
 $391
$400
 $285
 $319
Treasury and CIO(676) (2,093) 1,349
(1,165) (1,454) (2,718)
Other Corporate(a)
(5,587) (221) (821)1,629
 (5,587) (221)
Total net income/(loss)$(5,978) $(2,022) $919
$864
 $(6,756) $(2,620)
Total assets (period-end)(a)
$805,987
 $725,251
 $689,718
$931,705
 $805,987
 $725,251
Headcount(a)
20,717
 17,758
 16,653
26,047
 20,717
 17,758
Note: As discussed on pages 79–80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation.
(a)The 2012 and 2011 data for certain income statement line items (predominantly net interest income, compensation, and non compensation) were revised to reflect the transfer of certain technology and operations, as well as real estate-related functions and staff from Corporate/Private Equity to CCB, effective January 1, 2013.
For further information on this transfer, see footnote (a) on page 86 of this Annual Report.
(b)
Included tax-equivalent adjustments, predominantly due to tax-exempt income from municipal bond investments of $480$730 million,, $443 $480 million and $298$443 million for the years ended December 31, 2014, 2013, 2012 and 2011,2012, respectively.
(c)(b)
Included litigationlegal expense of $10.2$821 million, $10.2 billion, $3.7 and $3.7 billion and $3.2 billion for the years ended December 31, 2014, 2013 and 2012, and 2011, respectively.
2014 compared with 2013
Net income was $864 million, compared with a net loss of $6.8 billion in the prior year.
Private Equity reported net income of $400 million, compared with net income of $285 million in the prior year, primarily due to higher net gains on sales, largely offset by higher noninterest expense related to goodwill impairment.
Treasury and CIO reported a net loss of $1.2 billion, compared with a net loss of $1.5 billion in the prior year. Net revenue was a loss of $1.3 billion, compared with a loss of $2.1 billion in the prior year. Current year net interest income was a loss of $1.7 billion compared with a loss of $2.7 billion in the prior year, primarily reflecting higher yields on investment securities. Securities gains were $71 million, compared to $659 million in the prior year, reflecting lower repositioning activity of the investment securities portfolio in the current period.
Other Corporate reported net income of $1.6 billion, compared with a net loss of $5.6 billion in the prior year. Current year noninterest revenue was $353 million compared with $1.8 billion in the prior year. Prior year noninterest revenue included gains of $1.3 billion and $493 million on the sales of Visa shares and One Chase Manhattan Plaza, respectively. The current year included $821 million of legal expense, compared with $10.2 billion, which included reserves for litigation and regulatory proceedings, in the prior year.
2013 compared with 2012
Net loss was $6.0$6.8 billion, compared with a net loss of $2.0$2.6 billion in the prior year.
Private Equity reported net income of $285 million, compared with net income of $292$319 million in the prior year. Net revenue was of $589 million, compared with $601$645 million in the prior year.
Treasury and CIO reported a net loss of $676 million,$1.5 billion, compared with a net loss of $2.1$2.7 billion in the prior year. Net revenue was a loss of $792 million,$2.1 billion, compared with a loss of $3.1$4.1 billion in the prior year. Net revenue in the current year includes2013 included $659 million of net securities gains from the sales of available-for-sale investment securities, compared with securities gains of $2.0 billionbillion; and $888 million of pretax extinguishment gains related to the redemption of trust preferred capital debt securities in the prior year. The extinguishment gains were related to adjustments applied to the cost basis of the trust preferred securities during the period they were in a qualified hedge accounting relationship. The prior year loss also reflected $5.8 billion of losses incurred by CIO from the synthetic credit portfolio for the six months ended June 30, 2012, and $449 million of losses from the retained index credit derivative positions for the three


JPMorgan Chase & Co./2014 Annual Report103

Management’s discussion and analysis

months ended September 30, 2012. Current year netNet interest income in 2013 was a loss of $1.4$2.7 billion compared with a loss of $683 million$1.7 billion in the prior year, primarily due to low interest rates and limited reinvestment opportunities. Net interest income improved in the fourth quarter of 2013 due to higher interest rates and better reinvestment opportunities.
Other Corporate reported a net loss of $5.6 billion, compared with a net loss of $221 million in the prior year. Current year noninterestNoninterest revenue in 2013 was $1.8 billion, down 2% compared with $1.8 billion in the prior year. Current yearIn 2013, noninterest revenue included gains of $1.3 billion and $493 million on the sales of Visa shares and One Chase Manhattan Plaza, respectively. Noninterest revenue in the prior year included a $1.1 billion benefit for the Washington Mutual bankruptcy settlement and a $665 million gain forfrom the recovery on a Bear Stearns-related subordinated loan. Noninterest expense of $9.7 billion was up $5.9 billion compared towith the prior year. The current year includedIncluded in 2013 noninterest expense was $10.2 billion of legal expense, including reserves for litigation and regulatory proceedings, compared with $3.7 billion of expense for additional litigation reserves, largely for mortgage-related matters, in the prior year.


JPMorgan Chase & Co./2013 Annual Report109

Management’s discussion and analysis

2012 compared with 2011
Net loss was $2.0 billion, compared with a net income of $919 million in the prior year.
Private Equity reported net income of $292 million, compared with net income of $391 million in the prior year. Net revenue was $601 million, compared with $836 million in the prior year, due to lower unrealized and realized gains on private investments, partially offset by higher unrealized gains on public securities. Noninterest expense was $145 million, down from $238 million in the prior year.
Treasury and CIO reported a net loss of $2.1 billion, compared with net income of $1.3 billion in the prior year. Net revenue was a loss of $3.1 billion, compared with net revenue of $3.2 billion in the prior year. The current year loss reflected $5.8 billion of losses incurred by CIO from the synthetic credit portfolio for the six months ended June 30, 2012, and $449 million of losses from the retained index credit derivative positions for the three months ended September 30, 2012. These losses were partially offset by securities gains of $2.0 billion. The current year revenue reflected $888 million of extinguishment gains related to the redemption of trust preferred securities, which are included in all other income in the above table. The extinguishment gains were related to adjustments applied to the cost basis of the trust preferred securities during the period they were in a qualified hedge accounting relationship. Net interest income was negative $683 million, compared with $1.4 billion in the prior year, primarily reflecting the impact of lower portfolio yields and higher deposit balances across the Firm.
Other Corporate reported a net loss of $221 million, compared with a net loss of $821 million in the prior year. Noninterest revenue of $1.8 billion was driven by a $1.1 billion benefit for the Washington Mutual bankruptcy settlement, which is included in all other income in the above table, and a $665 million gain from the recovery on a Bear Stearns-related subordinated loan. Noninterest expense of $3.8 billion was up $1.0 billion compared with the prior year. The current year included expense of $3.7 billion for additional litigation reserves, largely for mortgage-related matters. The prior year included expense of $3.2 billion for additional litigation reserves.
Treasury and CIO overview
Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm’s liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm’s capital plan. The risks managed by Treasury and CIO arise from the activities undertaken by the Firm’s four major reportable business segments to serve their respective client bases, which generate both on- and off-balance sheet assets and liabilities.
Treasury and CIO achievesachieve the Firm’s asset-liability management objectives generally by investing in high-quality securities that are managed for the longer-term as part of the Firm’s AFS and HTM investment securities portfolios (the “investment securities portfolio”).portfolio. Treasury and CIO also usesuse derivatives as well as securities that are not classified as AFS or HTM, to meet the Firms asset-liability management objectives. For further information on derivatives, see Note 6 on pages 220–233 of this Annual Report. For further information about securities not classified within the AFS or HTM portfolio, see Note 3 on pages 195–215 of this Annual Report.6. The Treasury and CIO investment securities portfolio primarily consists of U.S. and non-U.S. government securities, agency and non-agencynonagency mortgage-backed securities, other asset-backed securities, corporate debt securities and obligations of U.S. states and municipalities. At December 31, 2013,2014, the total Treasury and CIO investment securities portfolio was $347.6 billion;$343.1 billion, and the average credit rating of the securities comprising the Treasury and CIO investment securities portfolio was AA+ (based upon external ratings where available and where not available, based primarily upon internal ratings that correspond to ratings as defined by S&P and Moody’s). See Note 12 on pages 249–254 of this Annual Report for further information on the details of the Firm’s investment securities portfolio.
For further information on liquidity and funding risk, see Liquidity Risk Management on pages168–173of this Annual Report. 156–160. For information on interest rate, foreign exchange and other risks, Treasury and CIO Value-at-risk (“VaR”) and the Firm’s structural interest rate-sensitive revenue at risk, see Market Risk Management on pages 142–148 of this Annual Report.131–136.
Selected income statement and balance sheet data
As of or for the year ended December 31, (in millions)2014
 2013
 2012
Securities gains$71
 $659
 $2,028
Investment securities portfolio (average)349,285
 353,712
 358,029
Investment securities portfolio (period–end)(a)
343,146
 347,562
 365,421
Mortgage loans (average)3,308
 5,145
 10,241
Mortgage loans (period-end)2,834
 3,779
 7,037
Selected income statement and balance sheet data
As of or for the year ended December 31, (in millions)2013
 2012
 2011
Securities gains$659
 $2,028
 $1,385
Investment securities portfolio (average)353,712
 358,029
 330,885
Investment securities portfolio (period–end)(a)
347,562
 365,421
 355,605
Mortgage loans (average)5,145
 10,241
 13,006
Mortgage loans (period-end)3,779
 7,037
 13,375
(a)Period-end investment securities included held-to-maturity balancesecurities of $49.3 billion and $24.0 billion at December 31, 2013.2014, and 2013, respectively. Held-to-maturity balances for the other periodssecurities as of December 31, 2012, were not material.



110JPMorgan Chase & Co./2013 Annual Report



Private Equity portfolio
Selected income statement and balance sheet data
Year ended December 31,
(in millions)
2013
 2012
 2011
2014
 2013
 2012
Private equity gains/(losses)          
Realized gains$(170) $17
 $1,842
$1,164
 $(170) $17
Unrealized gains/(losses)(a)
734
 639
 (1,305)43
 734
 639
Total direct investments564
 656
 537
1,207
 564
 656
Third-party fund investments137
 134
 417
34
 137
 134
Total private equity gains/(losses)(b)
$701
 $790
 $954
$1,241
 $701
 $790
(a)Includes reversals of unrealized gains and losses that were recognized in prior periods and have now been realized.
(b)Included in principal transactions revenue in the Consolidated Statementsstatements of Income.income.
Private equity portfolio information(a)
Private equity portfolio information(a)
  
Private equity portfolio information(a)
  
Direct investments     
December 31, (in millions)2013
 2012
 2011
2014
 2013
 2012
Publicly held securities          
Carrying value$1,035
 $578
 $805
$878
 $1,035
 $578
Cost672
 350
 573
583
 672
 350
Quoted public value1,077
 578
 896
893
 1,077
 578
Privately held direct securities          
Carrying value5,065
 5,379
 4,597
4,555
 5,065
 5,379
Cost6,022
 6,584
 6,793
5,275
 6,022
 6,584
Third-party fund investments(b)
          
Carrying value1,768
 2,117
 2,283
433
 1,768
 2,117
Cost1,797
 1,963
 2,452
423
 1,797
 1,963
Total private equity portfolio          
Carrying value$7,868
 $8,074
 $7,685
$5,866
 $7,868
 $8,074
Cost8,491
 8,897
 9,818
6,281
 8,491
 8,897
(a)
For more information on the Firm’s policiesmethodologies regarding the valuation of the private equityPrivate Equity portfolio, see Note 33. For information on pages 195–215the sale of this Annual Report.
a portion of the Private Equity business in January 2015, see Note 2.
(b)
Unfunded commitments to third-party private equity funds were $215$147 million,, $370 $215 million and $789$370 million at December 31, 2014, 2013, 2012 and 2011,2012, respectively.
2014 compared with 2013
The carrying value of the private equity portfolio at December 31, 2014 was $5.9 billion, down from $7.9 billion at December 31, 2013. The decrease in the portfolio was predominantly driven by sales of investments, partially offset by unrealized gains.
2013 compared with 2012
The carrying value of the private equity portfolio at December 31, 2013 was $7.9 billion, down from $8.1 billion at December 31, 2012. The decrease in the portfolio was predominantly driven by sales of investments, partially offset by new investments and unrealized gains.
2012 compared with 2011
The carrying value of the private equity portfolio at December 31, 2012 was $8.1 billion, up from $7.7 billion at December 31, 2011. The increase in the portfolio was predominantly driven by new investments and unrealized gains, partially offset by sales of investments.


JPMorgan Chase & Co./2013 Annual Report111

Management’s discussion and analysis

INTERNATIONAL OPERATIONS
During the years ended December 31, 2013, 2012 and 2011, the Firm recorded $24.0 billion, $18.5 billion and $24.5 billion, respectively, of managed revenue derived from clients, customers and counterparties domiciled outside of North America. Of those amounts, 65%, 57% and 66%, respectively, were derived from Europe/Middle
East/Africa (“EMEA”); 26%, 30% and 25%, respectively, from Asia/Pacific; and 9%, 13% and 9%, respectively, from Latin America/Caribbean. For additional information regarding international operations, see Note 32 on page 333 of this Annual Report.


International wholesale activities
The Firm is committed to meeting the needs of its clients as part of a coordinated international business strategy.


Set forth below are certain key metrics related to the Firm’s wholesale international operations, including, for each of EMEA, Asia/Pacific and Latin America/Caribbean, the number of countries in each such region in which they operate, front-office headcount, number of significant clients, revenue and selected balance-sheet data.
As of or for the year ended December 31,EMEA Asia/Pacific Latin America/Caribbean
(in millions, except headcount and where otherwise noted)201320122011 201320122011 201320122011
Revenue(a)
$15,441
$10,398
$16,141
 $6,138
$5,590
$5,971
 $2,233
$2,327
$2,232
Countries of operation(b)
33
33
33
 17
17
16
 9
9
9
New offices

1
 
2
2
 

4
Total headcount(c)
15,560
15,485
16,185
 21,699
20,509
20,212
 1,495
1,435
1,380
Front-office headcount6,285
5,805
5,937
 4,353
4,166
4,263
 655
591
524
Significant clients(d)
1,071
1,008
950
 498
509
496
 177
162
138
Deposits (average)(e)
$192,064
$169,693
$168,882
 $56,440
$57,329
$57,684
 $5,546
$4,823
$5,318
Loans (period-end)(f)
45,571
40,760
36,637
 26,560
30,287
31,119
 29,214
30,322
25,141
Assets under management
(in billions)
305
258
278
 132
114
105
 47
45
34
Client assets (in billions)367
317
329
 180
160
139
 117
110
89
Assets under custody (in billions)7,348
6,502
5,430
 1,607
1,577
1,426
 231
252
279
Note: International wholesale operations is comprised of CIB, AM, CB and Treasury and CIO.
(a)Revenue is based predominantly on the domicile of the client, the location from which the client relationship is managed, or the location of the trading desk.
(b)Countries of operation represents locations where the Firm has a physical presence with employees actively engaged in “client facing” activities.
(c)Total headcount includes all employees, including those in service centers, located in the region. Effective January 1, 2013, interns are excluded from the firmwide and business segment headcount metrics. Prior periods were revised to conform with this presentation.
(d)
Significant clients are defined as companies with over $1 million in revenue over a trailing 12-month period in the region (excludes private banking clients).
(e)Deposits are based on the location from which the client relationship is managed.
(f)Loans outstanding are based predominantly on the domicile of the borrower and exclude loans held-for-sale and loans carried at fair value.


112104 JPMorgan Chase & Co./20132014 Annual Report


ENTERPRISE-WIDE RISK MANAGEMENT
Risk is an inherent part of JPMorgan Chase’s business activities. When the Firm extends a consumer or wholesale loan, advises customers on their investment decisions, makes markets in securities, or conducts any number of other services or activities, the Firm takes on some degree of risk. The Firm’s overall objective in managing risk is to protect the safety and soundness of the Firm, employsavoid excessive risk taking, and manage and balance risk in a holisticmanner that serves the interest of our clients, customers and shareholders.
The Firm’s approach to risk management that is intended to ensure thecovers a broad spectrum of risk types are considered in managing its business activities.areas, such as credit, market, liquidity, model, structural interest rate, principal, country, operational, fiduciary and reputation risk.
The Firm believes that effective risk management requires:
Acceptance of responsibility, including identification and escalation of risk issues, by all individuals within the Firm;
Ownership of risk management within each line of business;business and corporate functions; and
Firmwide structures for risk governance and oversight.governance.
Firmwide Risk Management is overseen and managed on an enterprise-wide basis. The Firm’s Chief Executive Officer (“CEO”), Chief Financial Officer (“CFO”), Chief Risk Officer (“CRO”) and Chief Operating Officer (“COO”) develop and set the risk management framework and governance structure for the Firm, which is intended to provide comprehensive controls and ongoing management of the major risks inherent in the Firm’s business activities. The
Firm’s risk management framework is intended to create a culture of risk transparency, and awareness and personal responsibility throughout the Firm wherethrough reporting, collaboration, discussion, escalation and sharing of information are encouraged.information. The CEO, CFO, CRO and COO are ultimately responsible and accountable to the Firm’s Board of Director’s.Directors.
The Firm believes that risk management is the responsibility of every employee. Employees are expected to operate with the highest standards of integrity and identify, escalate, and correct mistakes. The Firm’s risk culture strives for continual improvement through ongoing employee training and development, as well as talent retention. The Firm also approaches its incentive compensation arrangements through an integrated risk, compensation and financial management framework to encourage a culture of risk awareness and personal accountability. The Firm’s overall objective in managing risk is to protect the safety and soundness of the Firm, and avoid excessive risk taking.





JPMorgan Chase & Co./20132014 Annual Report 113105

Management’s discussion and analysis

The following sections outline the key risks that are inherent in the Firm’s business activities.
RiskDefinitionKey risk management metrics
Page
references
Risks
managed
centrally
Capital riskThe risk the Firm has an insufficient level and composition of capital resources to support the Firm’s business activities and related risks.associated risks during normal economic environments and stressed conditions.Risk-based capital ratios, Supplementary Leverage ratio160-167146-155
LiquidityCompliance riskThe risk of fines or sanctions or of financial damage or loss due to the Firm will not have the appropriate amount, composition or tenor of fundingfailure to comply with laws, rules, and liquidity to support its assets and obligations.regulations.LCR; Stress; Parent Holding Company Pre-FundingNot Applicable168-173144
Non-USD FX riskRisk arising from capital investments, forecasted expense and revenue, investment securities portfolio or issuing debt in denominations other than the U.S. dollar.FX Net Open Position (“NOP”)220, 229-231
Structural interest rate riskRisk resulting from the Firm’s traditional banking activities (both on- and off-balance sheet positions) arising from the extension of loans and credit facilities, taking deposits and issuing debt, and the impact of the CIO investment securities portfolio.Earnings-at-risk147-148
Risks managed
on an LOB
aligned basis
Country riskRiskThe risk that a sovereign’s unwillingnesssovereign event or inabilityaction alters the value or terms of contractual obligations of obligors, counterparties and issuers or adversely affects markets related to pay will result in market, credit, or other losses.a particular country.Default exposure at 0% recovery, Stress149-152137-138
Credit riskRiskThe risk of loss arising from obligorthe default of a customer, client or counterparty default.counterparty.
Total exposure; industry, geographic and geographiccustomer concentrations; risk ratings; delinquencies; loss experience; stress

117-141110-130
Fiduciary riskRiskThe risk of failinga failure to exercise the applicable high standard of care, or to act in the best interests of clients or to treat all clients fairly, as required under applicable law or regulation.Not Applicable159145
Legal riskRiskThe risk of loss or imposition of damages, fines, penalties or other liability arising from failure to comply with a contractual obligation or to comply with laws or regulations to which the Firm is subject.
Not Applicable158
144

Liquidity riskThe risk that the Firm will not have the appropriate amount, composition and tenor of funding and liquidity in support of its assets, and that the Firm will be unable to meet its contractual and contingent obligations through normal economic cycles and market stress events.LCR; Stress156-160
Market riskRiskThe risk of loss arising from potential adverse changes in the value of the Firm’s assets and liabilities resulting from changes in market variables such as interest rates, foreign exchange rates, equity andprices, commodity prices, and their implied volatilities andor credit spreads.VaR, Stress, Sensitivities142-148131-136
Model riskRisk of a material inaccuracy in the quantificationThe risk of the value of,potential for adverse consequences from decisions based on incorrect or an inaccuracy of the identificationmisused model outputs and measurement of a position held by or activity engaged in by the Firm.reports.Model Status, Model Tier153139
Non-USD FX riskThe risk arising from capital investments, forecasted expense and revenue, investment securities portfolio or issuing debt in denominations other than the U.S. dollar.FX Net Open Position (“NOP”)203, 211-213
Operational riskRiskThe risk of loss resulting from inadequate or failed processes or systems humanor due to external events that are neither market nor credit-related.
Firm-specific loss experience; industry loss experience; business environment and internal control factors or external events(“BEICF”)

Various metrics- see page 156155-157140-143
Principal riskRiskThe risk of an adverse change in the value of privately-held financial assets and instruments, typically representing an ownership or junior capital position. These positions have unique risks due to their illiquidity or for which there is less observable market or valuation data.Carrying Value, Stress154
Regulatory and Compliance riskRisk of regulatory actions, including fines or penalties, arising from the failure to comply with the various U.S. federal and state laws and regulations and the laws and regulations of the various jurisdictions outside the United States in which the Firm conducts business.Not Applicable158140
Reputation riskRiskThe risk that an action, transaction, investment or event will reduce the trust that clients, shareholders, employees or the broader public has in the Firm’s integrity or competence.Not Applicable159145
Structural interest rate riskThe risk resulting from the Firm’s traditional banking activities (both on- and off-balance sheet positions) arising from the extension of loans and credit facilities, taking deposits and issuing debt (collectively referred to as “non-trading activities”), and also the impact from the CIO investment securities portfolio and other related CIO, Treasury activities.Earnings-at-risk136

Risk organization
The LOBs are responsible for managing the risks inherent in their respective business activities. The Risk organization operates independently from the revenue-generating businesses, providing a credible challenge to them. The CRO is the head of the Risk organization and is responsible for the overall direction of Risk oversight. The CRO is supported by individuals and organizations that align to lines of business and corporate functions, as well as others that align to specific risk types.
The Firm’s Risk Management Organization and other Firmwide functions with risk-related responsibilities (i.e., Regulatory Capital Management Office (“RCMO”), Firmwide Oversight and Control Group, Valuation Control Group (“VCG”), Legal and Compliance) provide independent oversight of the monitoring, evaluation and escalation of risk.
Risk governance
The independent stature of the Risk organization is supported by a governance structure that provides for escalation of risk issues up to senior management and the Board of Directors.



106JPMorgan Chase & Co./2014 Annual Report


The chart below illustrates the governance structure and certain senior management level committees and forums that are primarily responsible for key risk-related functions. There are additional committees and forums not represented in the chart that are also responsible for management and oversight of risk.
The Board of Directors provides oversight of risk principally through the Board of Directors’ Risk Policy Committee (“DRPC”), Audit Committee and, with respect to compensation, Compensation & Management Development Committee.
The Firm’s overall risk appetite is established by management taking into consideration the Firm’s capital and liquidity positions, earnings power, and diversified business model. The risk appetite framework is a tool to measure the capacity to take risk and is expressed in loss tolerance parameters at the Firm and/or LOB levels, including net income loss tolerances, liquidity limits and market limits. Performance against these parameters informs management's strategic decisions and is reported to the DRPC.
The Firm-level risk appetite parameters are set and approved by the Firm’s CEO, CFO, CRO and COO. LOB-level risk appetite parameters are set by the LOB CEO, CFO, and CRO and are approved by the Firm’s functional heads as noted above. Firmwide LOB diversification allows the sum of the LOBs’ loss tolerances to be greater than the Firmwide loss tolerance.
The CRO is responsible for the overall direction of the Firm’s Risk Management function and is the head of the Risk Management Organization. The LOBs and legal entities are ultimately responsible for managing the risks inherent in their respective business activities.
The Firm’s Risk Management Organization and other Firmwide functions with risk-related responsibilities (i.e., Regulatory Capital Management Office (“RCMO”), Oversight and Control Group, Valuation Control Group (“VCG”), Legal and Compliance) provide independent oversight of the monitoring, evaluation and escalation of risk.


114JPMorgan Chase & Co./2013 Annual Report


The chart below illustrates the Firm’s Risk Governance structure and certain key management level committees that are primarily responsible for key risk-related functions; there are additional committees not represented in the chart (e.g. Firmwide Fiduciary Risk Committee, and other functional forums) that are also responsible for management and oversight of risk. Additionally, the chart illustrates how the primary escalation mechanism works.
In assisting the Board in its oversight of risk, primary responsibility with respect to credit risk, market risk, structural interest rate risk, principal risk, liquidity risk, country risk, fiduciary risk and model risk rests with the DRPC, while primary responsibility with respect to operating risk, legal risk and compliance risk rests with the Audit Committee. Each committee of the Board oversees reputation risk issues within its scope of responsibility.
The Directors’ Risk Policy Committee (“DRPC”) assistsapproves and periodically reviews the Board in itsprimary risk-management policies of the Firm’s global operations and oversees the operation of the Firm’s global risk management framework. The committee’s responsibilities include oversight of management’s exercise of its responsibility to (i) assess and manage the Firm’smanage: (i) credit risk, market risk, liquidity risk, model risk, structural interest rate risk, principal risk and country risk; (ii) ensure that there is in place an effective system reasonably designed to evaluatethe governance frameworks or policies for operational, fiduciary, reputational risks and control such risks throughout the Firm;New Business Initiative Approval (“NBIA”) process; and (iii) manage capital and liquidity planning and analysis. The DRPC
reviews and approves Primary Risk Policies (as designated by the DRPC), reviews firmwide value-at-risk and market stress limits andtolerances, as well as any other metrics agreed toparameter tolerances established by management in accordance with the Firm’s Risk Appetite Policy. It reviews reports of significant issues identified by risk management officers, including reports describing the Firm’s credit risk profile, and performance against such metrics.information about concentrations and country risks. The Firm’s CRO, LOB CROs, LOB CEOs, heads of risk for Country Risk, Market Risk, Structural Interest Rate Risk, Liquidity Risk, Principal Risk, Wholesale Credit Risk, Consumer Credit Risk, Model Risk, Risk Management Policy, Reputation Risk Governance, Fiduciary Risk Governance, and Operational Risk Governance (all referred to as Firmwide Risk Executives) meet with and provide updates and escalations to the DRPC. Additionally, breaches in risk
appetite tolerances, liquidity issues that may have a material adverse impact on the Firm and other significant matters as determined by the CRO or Firmwide functions with risk responsibility are escalated to the DRPC.


JPMorgan Chase & Co./2014 Annual Report107

Management’s discussion and analysis

The Audit Committee has primary responsibility for assisting the Board in its oversight of the system of controls designed to reasonably assure the quality and integrity of the Firm’s financial statements and that are relied upon to provide reasonable assurance of the Firm’s management of operational risk. The Audit Committee also assists the Board in its oversight of guidelineslegal and policies that govern the process by which risk assessment and management is undertaken. In addition, the Audit Committee reviews with management the system of internal control that is relied upon to provide reasonable assurance of compliance with the Firm’s execution of operational risk. In addition, Internal Audit, an independent function within the Firm that provides independent and objective assessments of the control environment, reports directly to the Audit Committee and administratively to the CEO. Internal Audit conducts independent reviews to evaluate the Firm’s internal control structure and compliance with applicable regulatory requirements and is responsible for providing the Audit Committee, senior management and regulators with an independent assessment of the Firm’s ability to manage and control risk.
The Compensation & Management Development Committee, assists the Board in its oversight of the Firm’s compensation programs and reviews and approves the Firm’s overall compensation philosophy and practices. The Committee


JPMorgan Chase & Co./2013 Annual Report115

Management’s discussion and analysis

reviews the Firm’s compensation practices as they relate to risk and risk management in light of the Firm’s objectives, including its safety and soundness and the avoidance of practices that encourage excessive risk taking. The Committee reviews and approves the terms of compensation award programs, including recovery provisions, vesting periods, and restrictive covenants, and vesting periods.taking into account regulatory requirements. The Committee also reviews and approves the Firm’s overall incentive compensation pools and reviews those of each of the Firm’s lines of business and Corporate/Private Equitythe Corporate segment. The Committee reviews the performance and approves allgoals relevant to compensation awards for the Firm’s Operating Committee, on a name-by-name basis.reviews Operating Committee members’ performance against such goals, and approves their compensation awards. The Committee recommends to the full Board’s independent directors, reviewfor ratification, the performance and approveCEO’s compensation. In addition, the compensation ofCommittee periodically reviews the Firm’s CEO.management development and succession planning, as well as the Firm’s diversity programs.
Among the Firm’s senior management level committees that are primarily responsible for key risk-related functions are:
The Firmwide Risk Committee (“FRC”) is the Firm’s highest management-level Risk Committee. It provides oversight of the risks inherent in the Firm’s businesses, including credit risk, market risk, liquidity risk, model risk, structural interest rate risk, principal risk and country risk. It also provides oversight of the governance frameworks for operational, fiduciary and reputational risks. The Committee is co-chaired by the Firm’s CEO and CRO. Members of the committee include the Firm’s COO, the Firm’s CFO, LOB CEOs, LOB CROs, General Counsel, and other senior managers from risk and control functions. This committee serves as an escalation point for risk topics and issues raised by its members, the Line of Business Risk Committees, Firmwide Control Committee, Firmwide
Fiduciary Risk Committee, Reputation Risk committees and regional Risk Committees. The committee escalates significant issues to the Board of Directors, as appropriate.
The Firmwide Control Committee (“FCC”) is a forum to review and discuss firmwide operational risk, metrics and management, including existing and emerging issues, and execution against the operational risk management framework. The committee is co-chaired by the Firm’s Chief Control Officer and the head of Firmwide Operational Risk Governance/Model Risk and Development. It serves as an escalation point for the line of business, function and regional Control Committees and escalates significant issues to the Firmwide Risk Committee, as appropriate.
The Firmwide Fiduciary Risk Committee (“FFRC”) is a forum for risk matters related to the Firm’s fiduciary activities and oversees the firmwide fiduciary risk governance framework, which supports the consistent identification and escalation of fiduciary risk matters by the relevant lines of business or corporate functions responsible for managing fiduciary activities. The committee escalates significant issues to the Firmwide Risk Committee and any other committee considered appropriate.
The Firmwide Reputation Risk Governance group seeks to promote consistent management of reputational risk across the Firm. Its objectives are to increase visibility of reputation risk governance; promote and maintain a globally consistent governance model for reputation risk across lines of business; promote early self-identification of potential reputation risks to the Firm; and provide thought leadership on cross-line of business reputation risk issues. Each line of business has a separate reputation risk governance structure which includes, in most cases, one or more dedicated reputation risk committees.
Line of business, corporate function, and regional risk and control committees:
Risk committees oversee the inherent risks in the respective line of business, function or region, including the review, assessment and decision making relating to specific risks, risk strategy, policy and controls. These committees escalate issues to the Firmwide Risk Committee, as appropriate.
Control committees oversee the operational risks and control environment of the respective line of business, function or region. These committees escalate operational risk issues to their respective line of business, function or regional Risk committee and also escalate significant risk issues (and/or risk issues with potential firmwide impact) to the Firmwide Control Committee.
The Asset-Liability Committee (“ALCO”), chaired by the Corporate Treasurer under the direction of the COO, monitors the Firm’s overall balance sheet, liquidity risk and interest rate risk. ALCO is responsible for reviewing and approving the Firm’s liquidity policy and contingency funding plan. ALCO also reviews the Firm’s funds transfer pricing policy (through which lines of business “transfer” interest rate and foreign exchange risk to Treasury),. ALCO is responsible for reviewing the Firm’s Liquidity Risk Management and


108JPMorgan Chase & Co./2014 Annual Report


Oversight Policy and contingency funding plan. ALCO also reviews the Firm’s overall structural interest rate risk position, funding requirements and strategy, and the Firm’s securitization programs (and any required liquidity support by the Firm of such programs).
The Capital Governance Committee, chaired by the Head of Regulatory Capital Management Office (under the direction of the Firm’s CFO,CFO) is responsible for reviewing the Firm’s Capital Management Policy and the principles underlying capital issuance and distribution alternatives. The Committee is also responsible for governing the capital adequacy assessment process, including overall design, assumptions and risk streams;streams and ensuring that capital stress test programs are designed to adequately capture the idiosyncratic risks across the Firm’s businesses.
The Firmwide Risk Committee (“FRC”) provides oversight of the risks inherent in the Firm’s businesses, including market, credit, principal, structural interest rate, operational risk framework, fiduciary, reputational, country, liquidity and model risks. The Committee is co-chaired by the Firm’s CEO and CRO. Members of the committee include the the Firm’s COO, LOB CEOs, LOB CROs, General Counsel, and other senior managers from risk and control functions. This committee serves as an escalation point for risk topics and issues raised by the Firm’s Operating Committee, the Line of Business Risk Committees, Firmwide Control Committee (“FCC”) and other subordinate committees.
The Firmwide Control Committee (“FCC”) provides a forum for senior management to review and discuss firmwide operational risks including existing and emerging issues, as well as operational risk metrics, management and execution. The FCC serves as an escalation point for significant issues raised from LOB and Functional Control Committees, particularly those with potential enterprise-wide impact. The FCC (as well as the LOB and Functional Control Committees) oversees the risk and control environment, which includes reviewing the identification, management and monitoring of operational risk, control issues, remediation actions and enterprise-wide trends. The FCC escalates significant issues to the FRC.
Each LOB Risk Committee is responsible for decisions relating to risk strategy, policy, measurement and control within its respective LOB. The committee is co-chaired by the LOB CRO and LOB CEO or equivalent. The committee has a clear set of escalation rules and it is the responsibility of committee members to escalate line of business risk topics to the Firmwide Risk Committee as appropriate.
Other corporate functions and forums with risk management-related responsibilities include:
The Firm’sFirmwide Oversight and Control Group is comprised of dedicated control officers within each of the lines of business and Corporatecorporate functional areas, as well as a central oversight team. The group is charged with enhancing the Firm’s controls by looking within and across the lines of business and Corporatecorporate functional areas to identify and control issues. The group enables the Firm to detect control problems more quickly, escalate issues promptly and get the right people involved to understand common themes and interdependencies among the various parts of the Firm. The group works closely with the Firm’s other control-related functions, including Compliance, Legal, Internal Audit and Risk Management, to effectively remediate identified control issues across all affected areas of the Firm. As a result, the group facilitates the effective execution of the Firm’s control framework and helps support operational risk management across the Firm.
The Firmwide Valuation Governance Forum (“VGF”) is composed of senior finance and risk executives and is responsible for overseeing the management of risks arising from valuation activities conducted across the Firm. The VGF is chaired by the firmwide head of the Valuation Control function (under the direction of the Firm’s CFO), and also includes sub-forums for the CIB, Mortgage Bank,Consumer & Community Banking, Commercial Banking, Asset Management and certain corporate functions, including Treasury and CIO.
In addition to the committees, forums and groups listed above, the Firm has other management committees and forums at the LOB and regional levels, where risk-related topics are discussed and escalated as necessary. The membership of these committees is composed of senior management of the Firm including representation from the business and various control functions. The committees meet regularly to discuss a broad range of topics.
The JPMorgan Chase Bank N.A. Board of Directors is responsible for the oversight of management on behalf of JPMorgan Chase Bank N.A. The JPMorgan Chase Bank N.A. Board accomplishes this function acting directly and through the principal standing committees of the Firm'sFirm’s Board of Directors. Risk oversight on behalf of JPMorgan Chase Bank N.A. is primarily the responsibility of the Firm’s DRPC, Audit Committee and, with respect to compensation-related matters, the Compensation & Management Development Committee.
Risk appetite
The Firm’s overall risk appetite is established by management taking into consideration the Firm’s capital and liquidity positions, earnings power, and diversified business model. The risk appetite framework is a tool to measure the capacity to take risk and is expressed in loss tolerance parameters at the Firm and/or LOB levels, including net income loss tolerances, liquidity limits and market limits. Performance against these parameters informs management’s strategic decisions and is reported to the DRPC.
The Firm-level risk appetite parameters are set and approved by the Firm’s CEO, CFO, CRO and COO. LOB-level risk appetite parameters are set by the LOB CEO, CFO, and CRO and are approved by the Firm’s functional heads as noted above. Firmwide LOB diversification allows the sum of the LOBs’ loss tolerances to be greater than the Firmwide loss tolerance.
Risk identification for large exposures
The Firm has certain potential low-probability but plausible and material, idiosyncratic risks not well captured by its other existing risk analysis and reporting for credit, market, and other risks. These idiosyncratic risks may arise in a number of forms, e.g. changes in legislation, an unusual combination of market events, or specific counterparty events. These identified risks are grouped under the term Risk Identification for Large Exposures (“RIFLEs”). The identified and monitored RIFLEs allow the Firm to monitor earnings vulnerability that is not adequately covered by its other standard risk measurements.



116JPMorgan Chase & Co./20132014 Annual Report109


Management’s discussion and analysis

CREDIT RISK MANAGEMENT
Credit risk is the risk of loss arising from obligorthe default of a customer, client or counterparty default.counterparty. The Firm provides credit to a variety of customers, ranging from large corporate and institutional clients to individual consumers and small businesses. In its consumer businesses, the Firm is exposed to credit risk primarily through its residential real estate, credit card, auto, business banking and student lending businesses. Originated mortgage loans are retained in the mortgage portfolio, or securitized or sold to U.S. government agencies and U.S. government-sponsored enterprises; other types of consumer loans are typically retained on the balance sheet. In its wholesale businesses, the Firm is exposed to credit risk through its underwriting, lending and derivatives activities with and for clients and counterparties, as well as through its operating services activities, such as cash management and clearing activities. A portion of the loans originated or acquired by the Firm’s wholesale businesses are generally retained on the balance sheet; the Firm’s syndicated loan business distributes a significant percentage of originations into the market and is an important component of portfolio management.
Credit risk organization
Credit risk management is overseen by the Chief Risk Officer and implemented within the lines of business.Firm’s CRO. The Firm’s credit risk management governance consists of the following activities:
Establishing a comprehensive credit risk policy framework
Monitoring and managing credit risk across all portfolio segments, including transaction and line approval
Assigning and managing credit authorities in connection with the approval of all credit exposure
Managing criticized exposures and delinquent loans
Determining the allowance for credit losses and ensuring appropriate credit risk-based capital management
Risk identification and measurement
The Credit Risk Management works in partnership with the business segments in identifyingfunction identifies, measures, limits, manages and aggregating exposuresmonitors credit risk across all lines of business.our businesses. To measure credit risk, the Firm employs several methodologies for estimating the likelihood of obligor or counterparty default. Methodologies for measuring credit risk vary depending on several factors, including type of asset (e.g., consumer versus wholesale), risk measurement parameters (e.g., delinquency status and borrower’s credit score versus wholesale risk-rating) and risk management and collection processes (e.g., retail collection center versus centrally managed workout groups). Credit risk measurement is based on the probability of default of an obligor or counterparty, the loss severity given a default event and the exposure at default.
Based on these factors and related market-based inputs, the Firm estimates credit losses for its exposures. Probable credit losses inherent in the consumer and wholesale loan
portfolios are reflected in the allowance for loan losses, and
probable credit losses inherent in lending-related commitments are reflected in the allowance for lending-related commitments. These losses are estimated using statistical analyses and other factors as described in Note 15 on pages 284–287 of this Annual Report.15. In addition, potential and unexpected credit losses are reflected in the allocation of credit risk capital and represent the potential volatility of actual losses relative to the established allowances for loan losses and lending-related commitments. The analyses for these losses include stress testing (considering alternative economic scenarios) as described in the Stress Testingtesting section below.
The methodologies used to estimate credit losses depend on the characteristics of the credit exposure, as described below.
Scored exposure
The scored portfolio is generally held in CCB and predominantly includes residential real estate loans, credit card loans, certain auto and business banking loans, and student loans. For the scored portfolio, credit loss estimates are based on statistical analysis of credit losses over discrete periods of time and are estimated using portfolio modeling, credit scoring, and decision-support tools, which consider loan levelloan-level factors such as delinquency status, credit scores, collateral values, and other risk factors. Credit loss analyses also consider, as appropriate, uncertainties and other factors, including those related to current macroeconomic and political conditions, the quality of underwriting standards, and other internal and external factors. The factors and analysis are updated on a quarterly basis or more frequently as market conditions dictate.
Risk-rated exposure
Risk-rated portfolios are generally held in CIB, CB and AM, but also include certain business banking and auto dealer loans held in CCB that are risk-rated because they have characteristics similar to commercial loans. For the risk-rated portfolio, credit loss estimates are based on estimates of the probability of default (“PD”) and loss severity given a default. The estimation process begins with risk-ratings that are assigned to each loan facility to differentiate risk within the portfolio. These risk-ratingsrisk ratings are reviewed on an ongoing basisregularly by Credit Risk management and revised as needed to reflect the borrower’s current financial position, risk profile and related collateral. The probability of default is the likelihood that a loan will default and not be fully repaid by the borrower. The loss given default (“LGD”) is the estimated loss on the loan that would be realized upon the default of the borrower and takes into consideration collateral and structural support for each credit facility. The probability of default is estimated for each borrower, and a loss given default is estimated considering the collateral and structural support for each credit facility. The calculations and assumptions are based on historic experience and management information systemsjudgment and methodologies that are under continual review.reviewed regularly.



110JPMorgan Chase & Co./20132014 Annual Report117

Management’s discussion and analysis

Stress testing
Stress testing is important in measuring and managing credit risk in the Firm’s credit portfolio. The process assesses the potential impact of alternative economic and business scenarios on estimated credit losses for the Firm. Economic scenarios, and the parameters underlying those scenarios, are defined centrally, and applied across the businesses. These scenarios are articulated in terms of macroeconomic factors, and applied across the businesses. The stress test results may indicate credit migration, changes in delinquency trends and potential losses in the credit portfolio. In addition to the periodic stress testing processes, management also considers additional stresses outside these scenarios, as necessary. The Firm uses stress testing to inform our decisions on setting risk appetite both at a Firm and line of businessLOB level, as well as for assessingto assess the impact of stress on industry concentrations.
Risk monitoring and management
The Firm has developed policies and practices that are designed to preserve the independence and integrity of the approval and decision-making process of extending credit to ensure credit risks are assessed accurately, approved properly, monitored regularly and managed actively at both the transaction and portfolio levels. The policy framework establishes credit approval authorities, concentration limits, risk-rating methodologies, portfolio review parameters and guidelines for management of distressed exposures. In addition, certain models, assumptions and inputs used in evaluating and monitoring credit risk are independently validated by groups that are separate from the line of businesses.
For consumer credit risk, delinquency and other trends, including any concentrations at the portfolio level, are monitored, as certain of these trends can be modified through changes in underwriting policies and portfolio guidelines. Consumer Risk Management evaluates delinquency and other trends against business expectations, current and forecasted economic conditions, and industry benchmarks. Loss mitigation strategies are employed for all residential real estate portfolios. These strategies include interest rate reductions, term or payment extensions, principal and interest deferral and other actions intended to minimize economic loss and avoid foreclosure. Historical and forecasted trends are incorporated into the modeling of estimated consumer credit losses and are part of the monitoring of the credit risk profile of the portfolio. Under the Firm’s model risk policy, new significant risk management models, as well as major changes to such models, are required to be reviewed and approved by the Model Review Group prior to implementation into the operating environment. Internal Audit also periodically tests the internal controls around the modeling process including the integrity of the data utilized. For a discussion of the Model Review Group, see page 153 of this Annual Report.139. For further discussion of consumer loans, see Note 14 on pages 258–283 of this Annual Report.14.
 
Wholesale credit risk is monitored regularly at an aggregate portfolio, industry and individual client and counterparty level with established concentration limits that are reviewed and revised as deemed appropriate by management, typically on an annual basis. Industry and counterparty limits, as measured in terms of exposure and economic credit risk capital, are subject to stress-based loss constraints.
Management of the Firm’s wholesale credit risk exposure is accomplished through a number of means, including:
Loan underwriting and credit approval process
��Loan syndications and participations
Loan syndications and participations
Loan sales and securitizations
Credit derivatives
Use of masterMaster netting agreements
Collateral and other risk-reduction techniques
In addition to Risk Management, Internal Audit performs periodic exams, as well as continuous review, where appropriate, of the Firm’s consumer and wholesale portfolios. For risk-rated portfolios, a credit review group within Internal Audit is responsible for:
Independently assessing and validating the changing risk grades assigned to exposures; and
Evaluating the effectiveness of business units’ risk-ratings, including the accuracy and consistency of risk grades, the timeliness of risk grade changes and the justification of risk grades in credit memoranda
Risk reporting
To enable monitoring of credit risk and effective decision-making, aggregate credit exposure, credit quality forecasts, concentration levels and risk profile changes are reported regularly to senior Credit Risk Management. Detailed portfolio reporting of industry, customer, product and geographic concentrations occurs monthly, and the appropriateness of the allowance for credit losses is reviewed by senior management at least on a quarterly basis. Through the risk reporting and governance structure, credit risk trends and limit exceptions are provided regularly to, and discussed with, senior management and the Board of Directors as appropriate.



118JPMorgan Chase & Co./20132014 Annual Report111


Management’s discussion and analysis

CREDIT PORTFOLIO
20132014 Credit Risk Overview
TheIn 2014, the consumer credit environment in 2013 continued to improve with reduced concerns aroundand the European financial crisis and improving market conditions in the U.S.wholesale credit environment remained favorable. Over the course of the year, the Firm continued to actively manage its underperforming and nonaccrual loans and reduce such exposures through repayments,loan restructurings, loan sales and workouts. The Firm saw decreased downgrade, default and charge-off activity and improved consumer delinquency trends. The Firm increased its overall lending activity driven by thein both wholesale and consumer businesses. The combination of these factors resulted in an improvement in the credit quality of the portfolio compared with 20122013 and contributed to the Firm’s reduction in the allowance for credit losses. For further discussion of the consumer credit environment and consumer loans, see Consumer Credit Portfolio on pages 120–129113–119 and Note 14 on pages 258–283 of this Annual Report.14. For further discussion of wholesale credit environment and wholesale loans, see Wholesale Credit Portfolio on pages 130–138120–127 and Note 14 on pages 258–283 of this Annual Report.14.
The following tables present the Firm’s credit-related information with respect to its credit portfolio. Total credit exposure was $1.9 trillion at December 31, 2013, an increase of $2.2 billion from December 31, 2012, reflecting an increase in the wholesale portfolio of $13.7 billion offset by a decrease in the consumer portfolio of $11.5 billion. For further information on the changes in the credit portfolio, see Consumer Credit Portfolio on pages 120–129, and Wholesale Credit Portfolio on pages 130–138, of this Annual Report.
In the following tables, reported loans include loans retained (i.e., held-for-investment); loans held-for-sale (which are carried at the lower of cost or fair value, with valuation changes recorded in noninterest revenue); and certain loans accounted for at fair value. In addition, the Firm records certain loans accounted for at fair value in trading assets. For further information regarding these loans, see Note 3 on pages 195–215 of this Annual Report.and Note 4. For additional information on the Firm’s loans and derivative receivables, including the Firm’s accounting policies, see Note 14 and Note 6 on pages 258–283 and 220–233, respectively, of this Annual Report.6.
For further information regarding the credit risk inherent in the Firm’s investment securities portfolio, see Note 12 on pages 249–254 of this Annual Report.12.
 
Total credit portfolioTotal credit portfolio   Total credit portfolio   
December 31, 2013Credit exposure 
Nonperforming(c)(d)(e)
(in millions)20132012 20132012
December 31,
(in millions)
Credit exposure 
Nonperforming(b)(c)(d)
20142013 20142013
Loans retained$724,177
$726,835
 $8,317
$10,609
$747,508
$724,177
 $7,017
$8,317
Loans held-for-sale12,230
4,406
 26
18
7,217
12,230
 95
26
Loans at fair value(a)
2,011
2,555
 197
265
2,611
2,011
 21
197
Total loans – reported738,418
733,796
 8,540
10,892
757,336
738,418
 7,133
8,540
Derivative receivables65,759
74,983
 415
239
78,975
65,759
 275
415
Receivables from customers and other26,883
23,761
 

29,080
26,883
 

Total credit-related assets831,060
832,540
 8,955
11,131
865,391
831,060
 7,408
8,955
Assets acquired in loan satisfactions      
Real estate ownedNA
NA
 710
738
NA
NA
 515
710
OtherNA
NA
 41
37
NA
NA
 44
41
Total assets acquired in loan satisfactions
NA
NA
 751
775
NA
NA
 559
751
Total assets831,060
832,540
 9,706
11,906
865,391
831,060
 7,967
9,706
Lending-related commitments1,031,672
1,027,988
 206
355
1,056,172
1,031,672
 103
206
Total credit portfolio$1,862,732
$1,860,528
 $9,912
$12,261
$1,921,563
$1,862,732
 $8,070
$9,912
Credit Portfolio Management derivatives notional, net(b)(a)
$(27,996)$(27,447) $(5)$(25)$(26,703)$(27,996) $
$(5)
Liquid securities and other cash collateral held against derivatives(14,435)(15,201) NA
NA
(19,604)(14,435) NA
NA
Year ended December 31,
(in millions, except ratios)
 20132012 20142013
Net charge-offs(f)
 $5,802
$9,063
 $4,759
$5,802
Average retained loans    
Loans – reported 720,152
717,035
 729,876
720,152
Loans – reported, excluding
residential real estate PCI loans
 663,629
654,454
 679,869
663,629
Net charge-off rates(f)
    
Loans – reported 0.81%1.26% 0.65%0.81%
Loans – reported, excluding PCI 0.87
1.38
 0.70
0.87
(a)During 2013, certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. Prior periods were revised to conform with the current presentation.
(b)
Represents the net notional amount of protection purchased and sold through credit derivatives used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. Excludes the synthetic credit portfolio. For additional information, see Credit derivatives on pages 137–138page 127 and Note 6 on pages 220–233 of this Annual Report.
6.
(c)(b)Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(d)(c)
At December 31, 20132014 and 2012,2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $8.4$7.8 billion and $10.6$8.4 billion,, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $2.0 billion and $1.6 billion, respectively; and (3) student loans insured by U.S. government agencies under the FFELP of $428$367 million and $525$428 million,, respectively, that are 90 or more days past due.due; and (3) real estate owned (“REO”) insured by U.S. government agencies of $462 million and $2.0 billion, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council (“FFIEC”).
(e)(d)
At December 31, 20132014 and 2012,2013, total nonaccrual loans represented 1.16%0.94% and 1.48%1.16%, respectively, of total loans.
(f)
Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $800 million of incremental charge-offs of Chapter 7 loans. See Consumer Credit Portfolio on pages 120–129 of this Annual Report for further details.


112JPMorgan Chase & Co./20132014 Annual Report119

Management’s discussion and analysis

CONSUMER CREDIT PORTFOLIO
JPMorgan Chase’sThe Firm’s consumer portfolio consists primarily of residential real estate loans, credit card loans, auto loans, business banking loans, and student loans. The Firm’s focus is on serving the prime segment of the consumer credit market. For further information on consumer loans, see
Note 14 on pages 258–283 of this Annual Report.14.
A substantial portion of the consumer loans acquired in the Washington Mutual transaction were identified as purchased credit-impaired (“PCI”) based on an analysis of high-risk characteristics, including product type, loan-to-value (“LTV”) ratios, FICO risk scores and delinquency status. These PCI loans are accounted for on a pool basis, and the pools are considered to be performing. For further information on PCI loans see Note 14 on pages 258–283 of this Annual Report.
The credit performance of the consumer portfolio continues to improve asbenefit from the improvement in the economy slowly expands and home prices improve. Loss rates are improving, particularly in the credit card and residential real estate portfolios. Early-stage residential real estateprices. Both early-stage delinquencies (30–89 days delinquent), and late-stage delinquencies (150+ days delinquent) for residential real estate, excluding government
guaranteed loans, declined from December 31, 2012. Late-stage2013. Although late-stage delinquencies (150+ days delinquent) continueddeclined, they remain elevated due to decline but remain elevated. The elevated level of the late-stage delinquent loans is due, in part, to loss mitigationloss-mitigation activities currently being undertaken and to elongated foreclosure processing timelines. Losses related to these loans continue to be recognized in accordance with the Firm’s standard charge-off practices, but some delinquent loans that would otherwise have been foreclosed upon remain in the mortgage and home equity loan portfolios.
The Credit Card 30+ day delinquency rate remains near historic lows.


120JPMorgan Chase & Co./2013 Annual Report



The following table presents consumer credit-related information with respect to the credit portfolio held by CCB, as well as forprime mortgage and home equity loans held by AM, and prime mortgage loans held in the Asset Management and the Corporate/Private Equity segments for the dates indicated.by Corporate. For further information about the Firm’s nonaccrual and charge-off accounting policies, see Note 14 on pages 258–283 of this Annual Report.14.
Consumer credit portfolio
As of or for the year ended December 31,
(in millions, except ratios)
Credit exposure 
Nonaccrual loans(f)(g)
 
Net charge-offs(h)(i)
 
Average annual net charge-off rate(h)(i)(j)
Credit exposure 
Nonaccrual loans(f)(g)
 
Net charge-offs/(recoveries)(h)
 
Average annual net charge-off/(recovery) rate(h)(i)
20132012 20132012 20132012 201320122014 2013 20142013 20142013 20142013
Consumer, excluding credit card                  
Loans, excluding PCI loans and loans held-for-sale                
Home equity – senior lien$17,113
$19,385
 $932
$931
 $132
$279
 0.72%1.33%$16,367
 $17,113
 $938
$932
 $82
$132
 0.50 %0.72%
Home equity – junior lien40,750
48,000
 1,876
2,277
 834
2,106
 1.90
4.07
36,375
 40,750
 1,590
1,876
 391
834
 1.03
1.90
Prime mortgage, including option ARMs87,162
76,256
 2,666
3,445
 59
487
 0.07
0.64
104,921
 87,162
 2,190
2,666
 39
59
 0.04
0.07
Subprime mortgage7,104
8,255
 1,390
1,807
 90
486
 1.17
5.43
5,056
 7,104
 1,036
1,390
 (27)90
 (0.43)1.17
Auto(a)
52,757
49,913
 161
163
 158
188
 0.31
0.39
54,536
 52,757
 115
161
 181
158
 0.34
0.31
Business banking18,951
18,883
 385
481
 337
411
 1.81
2.27
20,058
 18,951
 279
385
 305
337
 1.58
1.81
Student and other11,557
12,191
 86
70
 297
340
 2.51
2.58
10,970
 11,557
 270
86
 347
297
 3.07
2.51
Total loans, excluding PCI loans and loans held-for-sale235,394
232,883
 7,496
9,174
 1,907
4,297
 0.82
1.81
248,283
 235,394
 6,418
7,496
 1,318
1,907
 0.55
0.82
Loans – PCI                
Home equity18,927
20,971
 NA
NA
 NA
NA
 NA
NA
17,095
 18,927
 NA
NA
 NA
NA
 NA
NA
Prime mortgage12,038
13,674
 NA
NA
 NA
NA
 NA
NA
10,220
 12,038
 NA
NA
 NA
NA
 NA
NA
Subprime mortgage4,175
4,626
 NA
NA
 NA
NA
 NA
NA
3,673
 4,175
 NA
NA
 NA
NA
 NA
NA
Option ARMs17,915
20,466
 NA
NA
 NA
NA
 NA
NA
15,708
 17,915
 NA
NA
 NA
NA
 NA
NA
Total loans – PCI53,055
59,737
 NA
NA
 NA
NA
 NA
NA
46,696
 53,055
 NA
NA
 NA
NA
 NA
NA
Total loans – retained288,449
292,620
 7,496
9,174
 1,907
4,297
 0.66
1.43
294,979
 288,449
 6,418
7,496
 1,318
1,907
 0.46
0.66
Loans held-for-sale(b)
614

 

 

 

395
(e) 
614
(e) 
91

 

 

Total consumer, excluding credit card loans289,063
292,620
 7,496
9,174
 1,907
4,297
 0.66
1.43
295,374
 289,063
 6,509
7,496
 1,318
1,907
 0.46
0.66
Lending-related commitments(b)       58,153
 56,057
      
Home equity – senior lien(c)
13,158
15,180
      
Home equity – junior lien(c)
17,837
21,796
      
Prime mortgage4,817
4,107
      
Subprime mortgage

      
Auto8,309
7,185
      
Business banking11,251
11,092
      
Student and other685
796
      
Total lending-related commitments56,057
60,156
      
Receivables from customers(d)
139
113
      
Receivables from customers(c)
108
 139
      
Total consumer exposure, excluding credit card345,259
352,889
      353,635
 345,259
      
Credit Card                
Loans retained(e)
127,465
127,993
 
1
 3,879
4,944
 3.14
3.95
Loans retained(d)
128,027
 127,465
 

 3,429
3,879
 2.75
3.14
Loans held-for-sale326

 

 

 

3,021
 326
 

 

 

Total credit card loans127,791
127,993
 
1
 3,879
4,944
 3.14
3.95
131,048
 127,791
 

 3,429
3,879
 2.75
3.14
Lending-related commitments(c)
529,383
533,018
      
Lending-related commitments(b)
525,963
 529,383
      
Total credit card exposure657,174
661,011
      657,011
 657,174
      
Total consumer credit portfolio$1,002,433
$1,013,900
 $7,496
$9,175
 $5,786
$9,241
 1.40%2.17%$1,010,646
 $1,002,433
 $6,509
$7,496
 $4,747
$5,786
 1.15 %1.40%
Memo: Total consumer credit portfolio, excluding PCI$949,378
$954,163
 $7,496
$9,175
 $5,786
$9,241
 1.62%2.55%$963,950
 $949,378
 $6,509
$7,496
 $4,747
$5,786
 1.30 %1.62%
(a)
At December 31, 20132014 and 2012,2013, excluded operating lease-related assets of $5.5$6.7 billion and $4.7$5.5 billion,, respectively.
(b)Represents prime mortgage loans held-for-sale.
(c)Credit card and home equity lending-related commitments represent the total available lines of credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit would be used at the same time. For credit card and home equity commitments (if certain conditions are met), the Firm can reduce or cancel these lines of credit by providing the borrower notice or, in some cases without notice as permitted by law.law, without notice.
(d)(c)Receivables from customers primarily represent margin loans to retail brokerage customers, whichand are included in accrued interest and accounts receivable on the Consolidated Balance Sheets.balance sheets.

JPMorgan Chase & Co./2014 Annual Report113

Management’s discussion and analysis

(e)(d)Includes accrued interest and fees net of an allowance for the uncollectible portion of accrued interest and fee income.
(e)Predominantly represents prime mortgage loans held-for-sale.
(f)
At December 31, 20132014 and 2012,2013, nonaccrual loans excluded: (1) mortgage loans insured by U.S. government agencies of $8.4$7.8 billion and $10.6$8.4 billion,, respectively, that are 90 or more days past due; and (2) student loans insured by U.S. government agencies under the FFELP of $428$367 million and $525$428 million,, respectively, that are 90 or more days past due. These amounts have been excluded from nonaccrual loans based upon the government guarantee. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance.

JPMorgan Chase & Co./2013 Annual Report121

Management’s discussion and analysis

(g)Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(h)
Charge-offs and net charge-off rates for the year ended December 31, 2012, included incremental Chapter 7 loan net charge-offs of $91 million for senior lien home equity, $539 million for junior lien home equity, $47 million for prime mortgage, including option ARMs, $70 million for subprime mortgage and $53 million for auto loans. Net charge-off rates for the for the year ended December 31, 2012, excluding these incremental net charge-offs would have been 0.90%, 3.03%, 0.58%, 4.65% and 0.28% for the senior lien home equity, junior lien home equity, prime mortgage, including option ARMs, subprime mortgages and auto loans, respectively. See Consumer Credit Portfolio on pages 120–129 of this Annual Report for further details.
(i)
Net charge-offs and net charge-off rates excluded $53$533 million and $53 million of write-offs of prime mortgages in the PCI portfolio for the yearyears ended December 31, 2013.2014 and 2013. These write-offs decreased the allowance for loan losses for PCI loans. See ConsumerAllowance for Credit PortfolioLosses on pages 120–129 of this Annual Report128–130 for further details.
(j)(i)
Average consumer loans held-for-sale were $209$917 million and $433$209 million,, respectively, for the years ended December 31, 20132014 and 2012.2013. These amounts were excluded when calculating net charge-off rates.

Consumer, excluding credit card
Portfolio analysis
Consumer loan balances declinedincreased during the year ended December 31, 2013,2014, due to prime mortgage, business banking and auto loan originations, partially offset by paydowns and the charge-off or liquidation of delinquent loans, partially offset by new mortgage and auto originations.loans. Credit performance has improved across most portfolios but delinquent residential real estate charge-offsloans and delinquent loanshome equity charge-offs remain elevated compared with pre-recessionary levels.
TheIn the following discussion relates to the specificof loan and lending-related categories.categories, PCI loans are generally excluded from individual loan product discussions and are addressed separately below. For further information about the Firm’s consumer portfolio, including information about delinquencies, loan modifications and other credit quality indicators, see
Note 14 on pages 258–283 of this Annual Report.14.
Home equity: The home equity portfolio at declined from December 31, 2013, was $57.9 billion, compared with $67.4 billion at December 31, 2012. The decrease in this portfolio primarily reflectedreflecting loan paydowns and charge-offs. Early-stage delinquencies showed improvement from December 31, 2012, for both senior and junior lien home equity loans.2013. Late-stage delinquencies also improved from December 31, 2012, but continue to be elevated as improvement in the number of loans becoming severely delinquent was offset by a higher number of loans remaining in late-stage delinquency due to higher average carrying valuevalues on these delinquent loans, reflecting improving collateral values. Senior lien nonaccrual loans were flat compared with the prior year while junior lien nonaccrual loans decreased in 2013.2014. Net charge-offs for both senior and junior lien home equity loans declined when compared with the prior year as a result of improvement in delinquencies and home prices as well as the impact of prior year incremental charge-offs reported in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy.and delinquencies.
Approximately 20%15% of the Firm’s home equity portfolio consists of home equity loans (“HELOANs”) and the remainder consists of home equity lines of credit (“HELOCs”). HELOANs are generally fixed-rate, closed-end, amortizing loans, with terms ranging from 3–30 years. Approximately half of the HELOANs are senior liens and the remainder are junior liens. In general, HELOCs originated by the Firm are revolving loans for a 10-year period, after which time the HELOC recasts into a loan with a 20-year amortization period. At the time of origination, the borrower typically selects one of two minimum payment
options that will generally remain in effect during the revolving period: a monthly payment of 1% of the outstanding balance, or interest-only payments based on a variable index (typically Prime). HELOCs originated by Washington Mutual were generally revolving loans for a 10-year period, after which time the HELOC converts to an
interest-only loan with a balloon payment at the end of the loan’s term.
The unpaid principal balance of non-PCI HELOCs outstanding was $50$47 billion at December 31, 2013. Based on2014. Of the contractual terms of the loans, $30$47 billion, of the non-PCI HELOCs outstandingapproximately $29 billion have recently recast or are scheduled to recast at which time the borrower must beginfrom interest-only to make fully amortizing payments, of which,with $3 billion having recast in 2014; $6 billion, $7 billion, $8 billion and $7$6 billion are scheduled to recast in 2015, 2016, and 2017, respectively.respectively; and $7 billion is scheduled to recast after 2017. However, of the $30total $26 billion in non-PCI HELOCs scheduledstill remaining to recast, approximately $14$18 billion are currently expected to recast, withactually recast; and the remaining $16$8 billion representingrepresents loans to borrowers who are expected either to prepay (including borrowers who appearpre-pay or charge-off prior to haverecast. In the abilitythird quarter of 2014, the Firm refined its approach for estimating the number of HELOCs expected to refinance basedvoluntarily pre-pay prior to recast. Based on the borrower’s LTV ratio and FICO score) or arerefined methodology, the number of loans that are expected to charge-off.pre-pay declined, resulting in an increase in the number of loans expected to recast. The Firm has considered this payment recast risk in its allowance for loan losses based upon the estimated amount of payment shock (i.e., the excess of the fully-amortizing payment over the interest-only payment in effect prior to recast) expected to occur at the payment recast date, along with the corresponding estimated probability of default and loss severity assumptions. Certain factors, such as future developments in both unemployment rates and home prices, could have a significant impact on the expected and/or actual performance of these loans.
The Firm manages the risk of HELOCs during their revolving period by closing or reducing the undrawn line to the extent permitted by law when borrowers are exhibiting a material deterioration in their credit risk profile or when the collateral does not support the loan amount.profile. The Firm will continue to evaluate both the near-term and longer-term repricing and recast risks inherent in its HELOC portfolio to ensure that changes in the Firm’s estimate of incurred losses are appropriately considered in the allowance for loan losses and that the Firm’s account management practices are appropriate given the portfolio’s risk profile.
At December 31, 2013, the Firm estimated that its home equity portfolio contained approximately $2.3 billion of current junior lienHigh-risk seconds are loans where the borrower has a first mortgage loan that is either delinquent or has been modified (“high-risk seconds”), compared with $3.1 billion


122JPMorgan Chase & Co./2013 Annual Report



at December 31, 2012.modified. Such loans are considered to pose a higher risk of default than that of junior lien loans for which the senior lien is neither delinquent nor modified. At December 31, 2014, the Firm estimated that its home equity portfolio contained approximately $1.8 billion of current high-risk seconds, compared with $2.3 billion at December 31, 2013. The Firm estimates the balance of its total exposure to high-risk seconds on a quarterly basis using internal data and loan


114JPMorgan Chase & Co./2014 Annual Report



level credit bureau data (which typically provides the delinquency status of the senior lien). The estimated balance of these high-risk seconds may vary from quarter to quarter for reasons such as the movement of related senior liens into and out of the 30+ day delinquency bucket.
Current high risk junior liens
Current high-risk secondsCurrent high-risk seconds
December 31, (in billions)December 31, (in billions)2013 2012 December 31, (in billions)2014 2013 
Junior liens subordinate to:Junior liens subordinate to:    Junior liens subordinate to:    
Modified current senior lienModified current senior lien$0.9
 $1.1
 Modified current senior lien$0.7
 $0.9
 
Senior lien 30 – 89 days delinquentSenior lien 30 – 89 days delinquent0.6
 0.9
 Senior lien 30 – 89 days delinquent0.5
 0.6
 
Senior lien 90 days or more delinquent(a)
Senior lien 90 days or more delinquent(a)
0.8
 1.1
 
Senior lien 90 days or more delinquent(a)
0.6
 0.8
 
Total current high risk junior liens$2.3
 $3.1
 
Total current high-risk secondsTotal current high-risk seconds$1.8
 $2.3
 
(a)
Junior liens subordinate to senior liens that are 90 days or more past due are classified as nonaccrual loans. At both December 31, 20132014 and 2012,2013, excluded approximately $100$50 million and approximately $100 million, respectively, of junior liens that are performing but not current, which were also placed on nonaccrual in accordance with the regulatory guidance.
Of the estimated $2.3$1.8 billion of current high-risk junior liensseconds at December 31, 2013,2014, the Firm owns approximately 5%10% and services approximately 25% of the related senior lien loans to the same borrowers. The performance of the Firm’s junior lien loans is generally consistent regardless of whether the Firm owns, services or does not own or service the senior lien. The increased probability of default associated with these higher-risk junior lien loans was considered in estimating the allowance for loan losses.
Mortgage: Mortgage loans at December 31, 2013, including prime, subprime and loans held-for-sale, were $94.9 billion, compared with $84.5 billion at December 31, 2012. The mortgage portfolio increased in 2013 as retained prime mortgage originations, which represent loans with high credit quality, were greater than paydowns and the charge-off or liquidation of delinquent loans. Net charge-offs decreased from the prior year reflecting continued home price improvement and favorable delinquency trends. Delinquency levels remain elevated compared with pre-recessionary levels.
Prime mortgages, including option adjustable-rate mortgages (“ARMs”) and loans held-for-sale, were $87.8 billion at increased from December 31, 2013, compared with $76.3 billion at December 31, 2012. Prime mortgage loans increased as due to higher retained originations exceededpartially offset by paydowns, the run-off of option ARM loans and the charge-off or liquidation of delinquent loans. Excluding loans insured by U.S. government agencies, both early-stage and late-stage delinquencies showed improvement from December 31, 2012.2013. Nonaccrual loans decreased from the prior year but remain elevated as a result ofprimarily due to loss mitigation activities and elongated foreclosure processing timelines. Net charge-offs remain low, reflecting continued to improve, as a result of improvement in delinquencieshome prices and home prices.delinquencies.
At December 31, 20132014 and 2012,2013, the Firm’s prime mortgage portfolio included $14.3$12.4 billion and $15.6$14.3 billion, respectively, of mortgage loans insured and/or guaranteed by U.S. government agencies, of which $9.6$9.7 billion and $11.8$9.6 billion, respectively, were 30 days or more past due including(of these past due loans, $7.8 billion and $8.4 billion, and $10.6 billion, respectively, which were 90 days or more past due. Following the Firm’sdue). The Firm has entered into a settlement regarding loans insured under federal mortgage insurance programs overseen by the FHA, HUD, and VA,VA; the Firm will continue to monitor exposure on future claim payments for government insured loans; however,loans, but any financial impact related to exposure on future claims is not expected to be significant.significant and was considered in estimating the allowance for loan losses. For further discussion of the settlement, see Note 31.
At December 31, 20132014 and 2012,2013, the Firm’s prime mortgage portfolio included $15.6$16.3 billion and $16.0$15.6 billion, respectively, of interest-only loans, which represented 18%15% and 21%18%, respectively, of the prime mortgage portfolio, respectively.portfolio. These loans have an interest-only payment period generally followed by an adjustable-rate or fixed-rate fully amortizing payment period to maturity and are typically originated as higher-balance loans to higher-income borrowers. The decrease in this portfolio was primarily due to voluntary prepayments, as borrowers are generally refinancing into lower rate products. To date, losses on this portfolio generally have been consistent with the broader prime mortgage portfolio and the Firm’s expectations. The Firm continues to monitor the risks associated with these loans.
Non-PCI option ARM loans acquired by the Firm as part of the Washington Mutual transaction, which are included in the prime mortgage portfolio, were $5.6 billion and $6.5 billion and represented 6% and 9% of the prime mortgage portfolio at December 31, 2013 and 2012, respectively. The decrease in option ARM loans resulted from portfolio runoff. As of December 31, 2013, approximately 4% of option ARM borrowers were delinquent. Substantially all of the remaining borrowers were making amortizing payments, although such payments are not necessarily fully amortizing and may be subject to risk of payment shock due to future payment recast. The Firm estimates the following balances of option ARM loans will undergo a payment recast that results in a payment increase: $807 million in 2014, $675 million in 2015 and $164 million in 2016. As the Firm’s option ARM loans, other than those held in the PCI portfolio, are primarily loans with lower LTV ratios and higher borrower FICO scores, it is possible that many of these borrowers will be able to refinance into a lower rate product, which would reduce this payment recast risk. To date, losses realized on option ARM loans that have undergone payment recast have been immaterial and consistent with the Firm’s expectations.
Subprime mortgages at December 31, 2013, were $7.1 billion, compared with $8.3 billion at December 31, 2012. Thecontinued to decrease was due to portfolio runoff. Early-stage and late-stage delinquencies as well as nonaccrual loans have improved from December 31, 2012,2013, but remain at elevated


JPMorgan Chase & Co./2013 Annual Report123

Management’s discussion and analysis

levels. Net charge-offs continued to improve as a result of improvement in delinquencieshome prices and home prices.delinquencies.
Auto: Auto loans at increased from December 31, 2013, were $52.8 billion, compared with $49.9 billion at December 31, 2012. Loan balances increased due to as new originations partially offset byoutpaced paydowns and payoffs. Delinquencies and nonaccrualNonaccrual loans improved compared with December 31, 2012.2013. Net charge-offs decreased fromfor the year ended December 31, 2014 increased compared with the prior year, due to prior year incremental charge-offs reported in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy. Loss levels are considered lowreflecting higher average loss per default as a result of favorable trends in both loss frequency and loss severity, mainly due to enhanced underwriting standards and a strongnational used car market.valuations declined from historically strong levels. The auto loan portfolio reflectedreflects a high concentration of prime-quality credits.
Business banking: Business banking loans at increased from December 31, 2013, were $19.0 billion, due to an increase in loan originations. Nonaccrual loans improved compared with $18.9 billion at December 31, 2012. Business Banking loans primarily include loans that are collateralized, often with personal loan guarantees, and may also include Small Business Administration guarantees. Nonaccrual loans showed improvement from December 31, 2012.2013. Net charge-offs declined for the year ended December 31, 2013, compared with2014 decreased from the year ended December 31, 2012.prior year.
Student and other: Student and other loans at decreased from December 31, 2013, were $11.6 billion, compared with $12.2 billion at December 31, 2012. The decrease was due primarily due to runoffthe run-off of the student loan portfolio. Other loans primarily include other secured and unsecured consumer loans. NonaccrualStudent nonaccrual loans increased compared with December 31, 2012, while net charge-offs decreased for the year ended from December 31, 2013, compared with due to a modification program began in May 2014 that extended the prior year.deferment period for up to 24 months for certain student loans, which resulted in extending the maturity of these loans at their original contractual interest rates.
Purchased credit-impaired loans: PCI loans at December 31, 2013, were $53.1 billion, compared with $59.7 billion at December 31, 2012. This portfolio represents loans acquired in the Washington Mutual transaction which were recorded at fair value atdecreased as the time of acquisition. PCI HELOCs originated by Washington Mutual were generally revolving loans for a 10-year period, after which time the HELOC convertsportfolio continues to an interest-only loan with a balloon payment at the end of the loan’s term. Substantially all undrawn HELOCs within the revolving period have been blocked.run off.
As of December 31, 2013,2014, approximately 19%16% of the option ARM PCI loans were delinquent and approximately 54% have57% of the portfolio has been modified into fixed-rate, fully amortizing loans. Substantially all of the remaining loans are making amortizing payments, although such payments are not necessarily fully amortizing. This latter group of loans areis subject to the risk of payment shock due to future payment recast.
Default rates generally increase on option ARM loans when payment recast results in a payment increase. The expected increase in default rates is considered in the Firm’s
quarterly impairment assessment. The cumulative amount of unpaid interest added to the unpaid principal balance of the option ARM PCI pool was $724 million


JPMorgan Chase & Co./2014 Annual Report115

Management’s discussion and analysis

$879 million at December 31, 2013, and December 31, 2012, respectively. The Firm estimates the following balances of option ARM PCI loans will undergo a payment recast that results in a payment increase: $487 million in 2014, $810 million in 2015 and $710 million in 2016.
The following table provides a summary of lifetime principal loss estimates included in botheither the nonaccretable difference andor the allowance for loan losses.
Summary of lifetime principal loss estimates
December 31,
(in billions)
Lifetime loss
 estimates(a)
 
LTD liquidation
 losses(b)
 2014 2013 2014 2013
Home equity$14.6
 $14.7
 $12.4
 $12.1
Prime mortgage3.8
 3.8
 3.5
 3.3
Subprime mortgage3.3
 3.3
 2.8
 2.6
Option ARMs9.9
 10.2
 9.3
 8.8
Total$31.6
 $32.0
 $28.0
 $26.8
Summary of lifetime principal loss estimates
December 31,
(in billions)
Lifetime loss
 estimates(a)
 
LTD liquidation
 losses(b)
 2013 2012 2013 2012
Home equity$14.7
 $14.9
 $12.1
 $11.5
Prime mortgage3.8
 4.2
 3.3
 2.9
Subprime mortgage3.3
 3.6
 2.6
 2.2
Option ARMs10.2
 11.3
 8.8
 8.0
Total$32.0
 $34.0
 $26.8
 $24.6
(a)
Includes the original nonaccretable difference established in purchase accounting of $30.5$30.5 billion for principal losses only plus additional principal losses recognized subsequent to acquisition through the provision and allowance for loan losses. The remaining nonaccretable difference for principal losses only was $3.8 billion and $5.8 billion at December 31, 2013 and 2012, respectively.
allowance for loan losses. The remaining nonaccretable difference for principal losses was $2.3 billion and $3.8 billion at December 31, 2014 and 2013, respectively.
(b)
Life-to-date (“LTD”) liquidation losses represent both realization of loss upon loan resolution and any principal forgiven upon modification. LTD liquidation losses included $53 million of write-offs of prime mortgages for the year ended December 31, 2013.
Lifetime principal loss estimates declined from December 31, 2012, to December 31, 2013,, to December 31, 2014, reflecting improvement in home prices and delinquencies. The decline in lifetime principal loss estimates during the year ended December 31, 2013,2014, resulted in a $1.5 billion$300 million reduction of the PCI allowance for loan losses ($1.0 billionrelated to option ARM loans, $200 million to subprime mortgage, $150 million to home equity loans and $150 million to prime mortgage).loans. In addition, for the year ended December 31, 2013,2014, PCI write-offs of $53$533 million were recorded against the prime mortgage allowance for loan losses. For further information abouton the Firm’s PCI loans, including write-offs, see Note 14 on pages 258–283 of this Annual Report.
As a result of reserve actions and PCI prime mortgage write-offs, the allowance for loan loss for the PCI portfolio declined from $5.7 billion at December 31, 2012, to $4.2 billion at December 31, 2013. The allowance for loan losses decreased from $1.5 billion to $494 million for the option ARM portfolio, from $1.9 billion to $1.7 billion for prime mortgage, from $380 million to $180 million for subprime mortgage and from $1.9 billion to $1.8 billion for the home equity portfolio from December 31, 2012 to December 31, 2013.14.


124JPMorgan Chase & Co./2013 Annual Report



Geographic composition of residential real estate loans
At December 31, 2013, California had the greatest concentration2014, $94.3 billion, or 63% of residential real estate loans with 25% of the total retained residential real estate loan portfolio, excluding mortgage loans insured by U.S. government agencies and PCI loans, compared with 24% at December 31, 2012. Of these loans, $85.9 billion, or 62%, were concentrated in California, New York, Illinois, Florida and Texas, compared with $85.9 billion, or 62%, at December 31, 2013,2013. California had the greatest concentration of these loans with 26% at December 31, 2014, compared with $82.4 billion, or 60%,25% at December 31, 2012.2013. The unpaid principal balance of PCI loans concentrated in these five states represented 74% of total PCI loans at both December 31, 2013, compared with 73% at 2014 and December 31, 2012.2013. For further information on the geographic composition of the Firm’s residential real estate loans, see Note 14.


Current estimated LTVs of residential real estate loans
The current estimated average LTVloan-to-value (“LTV”) ratio for residential real estate loans retained, excluding mortgage loans insured by U.S. government agencies and PCI loans, was 75%71% at December 31, 2013,2014, compared with 81%75% at December 31, 2012. Of these loans, 9% had a current estimated LTV ratio greater than 100%, and 2% had a current estimated LTV ratio greater than 125% at December 31, 2013, compared with 20% and 8%, respectively, at December 31, 2012.2013.
 
Although home prices continue to recover, the decline in
home prices since 2007 has had a significant impact on the collateral values underlying the Firm’s residential real estate loan portfolio. In general, the delinquency rate for loans with high LTV ratios is greater than the delinquency rate for loans in which the borrower has greater equity in the collateral. While a large portion of the loans with current estimated LTV ratios greater than 100% continue to pay and are current, the continued willingness and ability of these borrowers to pay remains a risk.



116JPMorgan Chase & Co./20132014 Annual Report125

Management’s discussion and analysis

The following table for PCI loans presents the current estimated LTV ratios for PCI loans, as well as the ratios of the carrying value of the underlying loans to the current estimated collateral value. Because such loans were initially measured at fair value, the ratios of the carrying value to the current estimated collateral value will be lower than the current estimated LTV ratios, which are based on the unpaid principal balances. The estimated collateral values used to calculate these ratios do not represent actual appraised loan-level collateral values; as such, the resulting ratios are necessarily imprecise and should therefore be viewed as estimates.
LTV ratios and ratios of carrying values to current estimated collateral values – PCI loansLTV ratios and ratios of carrying values to current estimated collateral values – PCI loans    LTV ratios and ratios of carrying values to current estimated collateral values – PCI loans    
 2013 2012 2014 2013
December 31,
(in millions,
except ratios)
 Unpaid principal balance
Current estimated
LTV ratio(a)
Net carrying value(c)
Ratio of net
carrying value
to current estimated
collateral value(c)
 
Unpaid principal
balance
Current estimated
LTV ratio(a)
Net carrying value(c)
Ratio of net
carrying value
to current estimated
collateral value(c)
 Unpaid principal balance
Current estimated
LTV ratio(a)
Net carrying value(c)
Ratio of net
carrying value
to current estimated
collateral value(c)
 
Unpaid principal
balance
Current estimated
LTV ratio(a)
Net carrying value(c)
Ratio of net
carrying value
to current estimated
collateral value(c)
Home equity $19,830
90%
(b) 
$17,169
78% $22,343
111%
(b) 
$19,063
95% $17,740
83%
(b) 
$15,337
72% $19,830
90%
(b) 
$17,169
78%
Prime mortgage 11,876
83
 10,312
72
 13,884
104
 11,745
88
 10,249
76
 9,027
67
 11,876
83
 10,312
72
Subprime mortgage 5,471
91
 3,995
66
 6,326
107
 4,246
72
 4,652
82
 3,493
62
 5,471
91
 3,995
66
Option ARMs 19,223
82
 17,421
74
 22,591
101
 18,972
85
 16,496
74
 15,514
70
 19,223
82
 17,421
74
(a)Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated at least quarterly based on home valuation models that utilize nationally recognized home price index valuation estimates; such models incorporate actual data to the extent available and forecasted data where actual data is not available.
(b)Represents current estimated combined LTV for junior home equity liens, which considers all available lien positions, as well as unused lines, related to the property. All other products are presented without consideration of subordinate liens on the property.
(c)
Net carrying value includes the effect of fair value adjustments that were applied to the consumer PCI portfolio at the date of acquisition and is also net of the allowance for loan losses at December 31, 20132014 and 20122013 of $1.8$1.2 billion and $1.9 billion for home equity, $1.7 billion and $1.9$1.7 billion for prime mortgage, $494$194 million and $1.5 billion$494 million for option ARMs, respectively, and $1.8 billionfor home equity and$180 million and $380 million for subprime mortgage respectively.for both periods.

The current estimated average LTV ratios were 85%77% and 103%88% for California and Florida PCI loans, respectively, at December 31, 2013,2014, compared with 110%85% and 125%103%, respectively, at December 31, 2012.2013. Average LTV ratios have declined consistent with recent improvementimprovements in home prices. Although home prices have improved, home prices in most areas of California and Florida are still lower than at the peak of the housing market; this continues to negatively contribute to current estimated average LTV ratios and the ratio of net carrying value to current estimated collateral value for loans in the PCI portfolio. Of the total PCI portfolio, 26%15% had a current estimated LTV ratio greater than 100%, and 7%3% had a current LTV ratio of greater than 125% at December 31, 2013,2014, compared with 55%26% and 24%7%, respectively, at December 31, 2012.2013.
While the current estimated collateral value is greater than the net carrying value of PCI loans, the ultimate performance of this portfolio is highly dependent on borrowers’ behavior and ongoing ability and willingness to continue to make payments on homes with negative equity, as well as on the cost of alternative housing.
For further information on the geographic composition and current estimated LTVs of residential real estate – non-PCI and PCI loans, see Note 14 on pages 258–283 of this Annual Report.14.
Loan modification activities – residential real estate loans
For both the Firm’s on–balance sheet loans and loans serviced for others, more than 1.5 million mortgage modifications have been offered to borrowers and approximately 734,000 have been approved since the beginning of 2009. Of these, more than 725,000 have achieved permanent modification as of December 31,
2013. Of the remaining modifications offered, 9% are in a trial period or still being reviewed for a modification, while 91% have dropped out of the modification program or otherwise were deemed not eligible for final modification.
The Firm is participating in the U.S. Treasury’s Making Home Affordable (“MHA”) programs and is continuing to offer its other loss-mitigation programs to financially distressed borrowers who do not qualify for the U.S. Treasury’s programs. The MHA programs include the Home Affordable Modification Program (“HAMP”) and the Second Lien Modification Program (“2MP”). The Firm’s other loss-mitigation programs for troubled borrowers who do not qualify for HAMP include the traditional modification programs offered by the GSEs and other governmental agencies, as well as the Firm’s proprietary modification programs, which include concessions similar to those offered under HAMP and 2MP but with expanded eligibility criteria. In addition, the Firm has offered specific targeted modification programs to higher risk borrowers, many of whom were current on their mortgages prior to modification. For further information about how loans are modified, see Note 14, Loan modifications, on pages 268–273 of this Annual Report.
Loan modifications under HAMP and under one of the Firm’s proprietary modification programs, which are largely modeled after HAMP, require at least three payments to be made under the new terms during a trial modification period, and must be successfully re-underwritten with income verification before the loan can be permanently modified. In the case of specific targeted modification programs, re-underwriting the loan or a trial modification period is generally not required, unless the targeted loan is


126JPMorgan Chase & Co./2013 Annual Report



delinquent at the time of modification. When the Firm modifies home equity lines of credit, future lending commitments related to the modified loans are canceled as part of the terms of the modification.
The primary indicator used by management to monitor the success of the modification programs is the rate at which the modified loans redefault. Modification redefault rates are affected by a number of factors, including the type of loan modified, the borrower’s overall ability and willingness to repay the modified loan and macroeconomic factors. Reduction in payment size for a borrower has shown to be the most significant driver in improving redefault rates.
The performance of modified loans generally differs by product type and also on whether the underlying loan is in the PCI portfolio, due both to differences in both the credit quality and in the types of modifications provided. Performance metrics for modifications to the residential real estate portfolio, excluding PCI loans, that have been modified and seasoned more than six months show weighted-average redefault rates of 20% for senior lien home equity, 22% for junior lien home equity, 16% for prime mortgages including option ARMs, and 29% for subprime mortgages. The cumulative performance metrics for the PCI residential real estate
portfolio modified and seasoned more than six months show weighted average redefault rates of 20% for senior lien home equity, 20% for junior lien home equity, 15%17% for prime mortgages, including option ARMs, and 26% for subprime mortgages. The cumulative performance metrics for modifications to the PCI residential real estate portfolio seasoned more than six months show weighted average redefault rates of 20% for home equity, 16% for prime mortgages, 14%15% for option ARMs and 29%32% for subprime mortgages. The favorable performance of the PCI option ARM modifications is the result of a targeted proactive program which fixesfixed the borrower’s payment to the amount at the current level.point of modification. The cumulative redefault rates reflect the performance of modifications completed under both HAMP and the Firm’s proprietary modification programs from October 1, 2009, through December 31, 2013.
Certain loans that were modified under HAMPHome Affordable Modification Program (“HAMP”) and the Firm’s proprietary modification programs (primarily the Firm’s modification program that was modeled after HAMP) from October 1, 2009, through December 31, 2014.
Certain loans that were modified under HAMP and the Firm’s proprietary modification programs have interest rate reset provisions (“step-rate modifications”). Beginning in 2014, interestInterest rates on these loans will generally increase beginning in 2014 by 1% per year until the rate reaches a specified cap, typically at a prevailing market interest rate for a fixed-rate loan as of the modification date. The carrying value of non-PCI loans modified in step-rate modifications was $5 billion at December 31, 2013,2014, with $1 billion and $2 billion scheduled to experience the initial interest rate increase in each of 2015 and 2016, respectively.2016. The unpaid principal balance of PCI loans modified in step-rate modifications was $11$10 billion at December 31, 2013,2014, with $2 billion and $3 billion scheduled to experience the initial interest rate increase in 2015 and 2016, respectively. The impact of these potential interest rate increases is appropriately considered in the Firm’s allowance for loan losses. The Firm will continue to monitor this risk exposure to ensure that it is appropriately considered in the Firm’s allowance for loan losses.


JPMorgan Chase & Co./2014 Annual Report117

Management’s discussion and analysis

The following table presents information as of December 31, 20132014 and 2012,2013, relating to modified on–balance sheetretained residential real estate loans for which concessions have been granted to borrowers experiencing financial difficulty. Modifications of PCI loans continue to be accounted for and reported as PCI loans, and the impact of the modification is incorporated into the Firm’s quarterly assessment of estimated future cash flows. Modifications of consumer loans other than PCI loans are generally accounted for and reported as troubled debt restructurings (“TDRs”). For further information on TDRsmodifications for the years ended December 31, 20132014 and 2012,2013, see Note 14 on pages 258–283 of this Annual Report.14.
Modified residential real estate loans
2013 20122014 2013
December 31,
(in millions)
On–balance
sheet loans
Nonaccrual on–balance sheet
 loans(d)
 
On–balance
sheet loans
Nonaccrual on–balance sheet
 loans(d)
On–balance
sheet loans
Nonaccrual on–balance sheet
 loans(d)
 
On–balance
sheet loans
Nonaccrual on–balance sheet
 loans(d)
Modified residential real estate loans, excluding PCI loans(a)(b)
      
Home equity – senior lien$1,146
$641
 $1,092
$607
$1,101
$628
 $1,146
$641
Home equity –
junior lien
1,319
666
 1,223
599
1,304
632
 1,319
666
Prime mortgage, including option ARMs7,004
1,737
 7,118
1,888
6,145
1,559
 7,004
1,737
Subprime mortgage3,698
1,127
 3,812
1,308
2,878
931
 3,698
1,127
Total modified residential real estate loans, excluding PCI loans$13,167
$4,171
 $13,245
$4,402
$11,428
$3,750
 $13,167
$4,171
Modified PCI loans(c)
      
Home equity$2,619
NA
 $2,302
NA
$2,580
NA
 $2,619
NA
Prime mortgage6,977
NA
 7,228
NA
6,309
NA
 6,977
NA
Subprime mortgage4,168
NA
 4,430
NA
3,647
NA
 4,168
NA
Option ARMs13,131
NA
 14,031
NA
11,711
NA
 13,131
NA
Total modified PCI loans$26,895
NA
 $27,991
NA
$24,247
NA
 $26,895
NA
(a)Amounts represent the carrying value of modified residential real estate loans.
(b)
At December 31, 20132014 and 2012, $7.62013, $4.9 billion and $7.5$7.6 billion,, respectively, of loans modified subsequent to repurchase from Ginnie Mae in accordance with the standards of the appropriate government agency (i.e., FHA, VA, RHS) are not included in the table above. When such loans perform subsequent to modification in accordance with Ginnie Mae guidelines, they are generally sold back into Ginnie Mae loan pools. Modified loans that do not re-perform become subject to foreclosure. For additional information about sales of loans in securitization transactions with Ginnie Mae, see Note 16 on pages 288–299 of this Annual Report.
16.
(c)Amounts represent the unpaid principal balance of modified PCI loans.
(d)
As of December 31, 20132014 and 2012,2013, nonaccrual loans included $3.0$2.9 billion and $2.9$3.0 billion,, respectively, of TDRs for which the borrowers were less than 90 days past due. For additional information about loans modified in a TDR that are on nonaccrual status, see Note 14 on pages 258–283 of this Annual Report.
14.


JPMorgan Chase & Co./2013 Annual Report127

Management’s discussion and analysis

Nonperforming assets
The following table presents information as of December 31, 20132014 and 20122013, about consumer, excluding credit card, nonperforming assets.
Nonperforming assets(a)
   
December 31, (in millions)2014 2013
Nonaccrual loans(b)
   
Residential real estate$5,845
 $6,864
Other consumer664
 632
Total nonaccrual loans6,509
 7,496
Assets acquired in loan satisfactions   
Real estate owned437
 614
Other36
 41
Total assets acquired in loan satisfactions473
 655
Total nonperforming assets$6,982
 $8,151
Nonperforming assets(a)
   
December 31, (in millions)2013 2012
Nonaccrual loans(b)
   
Residential real estate$6,864
 $8,460
Other consumer632
 714
Total nonaccrual loans7,496
 9,174
Assets acquired in loan satisfactions   
Real estate owned614
 647
Other41
 37
Total assets acquired in loan satisfactions655
 684
Total nonperforming assets$8,151
 $9,858
(a)
At December 31, 20132014 and 2012,2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $8.4$7.8 billion and $10.6$8.4 billion,, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $2.0 billion and $1.6 billion, respectively; and (3) student loans insured by U.S. government agencies under the FFELP of $428$367 million and $525$428 million,, respectively, that are 90 or more days past due.due; and (3) real estate owned insured by U.S. government agencies of $462 million and $2.0 billion, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee.
(b)Excludes PCI loans that were acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing.
Nonaccrual loans: The following table presents changes in the consumer, excluding credit card, nonaccrual loans for the years ended December 31, 2013 and 2012.
Nonaccrual loans   
Year ended December 31,    
(in millions) 20132012 
Beginning balance $9,174
$7,411
 
Additions 6,618
12,605
(b) 
Reductions:    
Principal payments and other(a)
 1,559
1,445
 
Charge-offs 1,869
2,771
 
Returned to performing status 3,793
4,738
 
Foreclosures and other liquidations 1,075
1,888
 
Total reductions 8,296
10,842
 
Net additions/(reductions) (1,678)1,763
 
Ending balance $7,496
$9,174
 
(a)Other reductions includes loan sales.
(b)
Included $1.7 billion of Chapter 7 loans at September 30, 2012, and $1.6 billion as a result of reporting performing junior lien home equity loans that are subordinate to senior liens that are 90 days or more past due as nonaccrual loans based on regulatory guidance at March 31, 2012.
Nonaccrual loans in the residential real estate portfolio totaled $5.8 billion and $6.9 billion at $6.9 billionDecember 31, 2014 atand December 31, 2013, respectively, of which 32% and 34%, respectively, were34% were greater than 150 days past due, compared with $8.5 billion at December 31, 2012, of which 42% were greater than 150 days past due. In the aggregate, the unpaid principal balance of residential real estate loans greater
than 150 days past due was chargedcharged down by approximately 51% and 52%50% to the estimated net realizable value of the collateral at both December 31, 20132014 and 2012, respectively.2013. The elongated foreclosure processing timelines are expected to continue to result in elevated levels of nonaccrual loans in the residential real estate portfolios.
At December 31, 2012, the Firm reported, in accordance with regulatory guidance, $1.7 billion of residential real estateActive and auto loans that were discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower (“Chapter 7 loans”) as collateral-dependent nonaccrual TDRs, regardless of their delinquency status. Pursuant to that guidance, these Chapter 7 loans were charged off to the net realizable value of the collateral, resulting in $800 million of charge-offs for the year ended December 31, 2012. The Firm expects to recover a significant amount of these losses over time as principal payments are received. The Firm also began reporting performing junior liens that are subordinate to senior liens that are 90 days or more past due as nonaccrual loans in the first quarter of 2012, based upon regulatory guidance. Nonaccrual loans included $3.0 billion of loans at December 31, 2012suspended foreclosure: based upon the regulatory guidance noted above. The prior year was not restated for the policy changes.
Real estate owned (“REO”): REO assets are managed for prompt sale and disposition at the best possible economic value. REO assets are those individual properties where the Firm receives the property in satisfaction of a debt (e.g., by taking legal title or physical possession). The Firm generally recognizes REO assets at the completion of the foreclosure process or upon execution of a deed in lieu of foreclosure with the borrower. REO assets, excluding those insured by U.S. government agencies, decreased by $33 million from $647 million at December 31, 2012, to $614 million at December 31, 2013.
At December 31, 2013 and 2012, the Firm had non-PCI residential real estate loans, excluding those insured by the U.S. government agencies, with a carrying value of $2.1 billion and $3.4 billion, respectively; not included in REO, that were in the process of active or suspended foreclosure. The Firm also had PCI residential real estateFor information on loans that were in the process of active or suspended foreclosure, atsee Note 14.

Nonaccrual loans: The following table presents changes in the consumer, excluding credit card, nonaccrual loans for the years ended December 31, 20132014 and 2012, with an unpaid principal balance of $4.8 billion and $8.2 billion, respectively.2013.
Nonaccrual loans  
Year ended December 31,   
(in millions) 20142013
Beginning balance $7,496
$9,174
Additions 4,905
6,618
Reductions:   
Principal payments and other(a)
 1,859
1,559
Charge-offs 1,306
1,869
Returned to performing status 2,083
3,793
Foreclosures and other liquidations 644
1,075
Total reductions 5,892
8,296
Net additions/(reductions) (987)(1,678)
Ending balance $6,509
$7,496
(a)Other reductions includes loan sales.



128118 JPMorgan Chase & Co./20132014 Annual Report



Credit Card
Total credit card loans were $127.8 billion at increased from December 31, 2013, a decrease of $202 million from December 31, 2012. due to higher new account originations and increased credit card sales volume. The 30+ day delinquency rate decreased to 1.67%1.44% at December 31, 20132014, from 2.10%1.67% at December 31, 2012.2013. For the years ended December 31, 20132014 and 2012,2013, the net charge-off rates were 3.14%2.75% and 3.95%3.14%, respectively. Charge-offs have improved compared with a year ago as a result of continued improvement in delinquent loans. The credit card portfolio continues to reflect a well-seasoned,
largely rewards-based portfolio that has good U.S. geographic diversification.
Loans outstanding in the top five states of California, Texas, New York, Illinois and Florida consisted of $54.9 billion in receivables, or 43% of the retained loan portfolio, at December 31, 2014, compared with $52.7 billion, or 41%, at December 31, 2013. The greatest geographic concentration of credit card retained loans is in California, which represented 14% and 13% of total retained loans at both December 31, 20132014 and 2012. Loan outstanding concentration for2013, respectively. For further information on the top five states of California, New York, Texas, Illinois and Florida consisted of $52.7 billion in receivables, or 41%geographic composition of the retained loan portfolio, at December 31, 2013, compared with $52.3 billion, or 41%, at December 31, 2012.Firm’s credit card loans, see Note 14.


Geographic composition of Credit Card loans

Modifications of credit card loans
At December 31, 20132014 and 2012,2013, the Firm had $3.1$2.0 billion and $4.8$3.1 billion,, respectively, of credit card loans outstanding that have been modified in TDRs. These balances included both credit card loans with modified payment terms and credit card loans that reverted back to their pre-modification payment terms because the cardholder did not comply with the modified payment terms. The decrease in modified credit card loans outstanding from December 31, 2012,2013, was attributable to a reduction in new modifications as well as ongoing payments and charge-offs on previously modified credit card loans.
 
Consistent with the Firm’s policy, all credit card loans typically remain on accrual status until charged-off. However, the Firm establishes an allowance, which is offset against loans and charged to interest income, for the estimated uncollectible portion of accrued interest and fee income.
For additional information about loan modification programs to borrowers, see Note 14 on pages 258–283 of this Annual Report.14.



JPMorgan Chase & Co./20132014 Annual Report 129119

Management’s discussion and analysis

WHOLESALE CREDIT PORTFOLIO
The Firm’s wholesale businesses are exposed to credit risk through underwriting, lending and trading activities with and for clients and counterparties, as well as through various operating services such as cash management and clearing activities. A portion of the loans originated or acquired by the Firm’s wholesale businesses is generally retained on the balance sheet. The Firm distributes a significant percentage of the loans it originates into the market as part of its syndicated loan business and to manage portfolio concentrations and credit risk.
The wholesale credit environment remained favorable throughout 20132014 driving an increase in commercial client activity. Growth in loans retained was driven primarily by activity in Commercial Banking, while growth in lending-related commitments reflected increased activity in both the Corporate & Investment Bank and Commercial Banking.
Discipline in underwriting across all areas of lending continues to remain a key point of focus, consistent with evolving market conditions and the Firm’s risk management activities. The wholesale portfolio is actively managed, in part by conducting ongoing, in-depth reviews of client credit quality and transaction structure, inclusive of collateral where applicable; and of industry, product and client concentrations. During the year, wholesalecriticized assets and nonperforming assets decreased from higher levels experienced in 2012,2013, including a reduction in nonaccrual loans by 39%40%.
As of December 31, 2013, wholesale exposure (primarily CIB, CB and AM) increased by $13.7 billion from December 31, 2012, primarily driven by increases of $11.4 billion in lending-related commitments and $8.4 billion in loans reflecting increased client activity primarily in CB and AM. These increases were partially offset by a $9.2 billion decrease in derivative receivables. Derivative receivables decreased predominantly due to reductions in interest rate derivatives driven by an increase in interest rates and reductions in commodity derivatives due to market movements. The decreases were partially offset by an increase in equity derivatives driven by a rise in equity markets.
 
Wholesale credit portfolio
December 31,Credit exposure 
Nonperforming(d)
Credit exposure 
Nonperforming(d)
(in millions)20132012 2013201220142013 20142013
Loans retained$308,263
$306,222
 $821
$1,434
$324,502
$308,263
 $599
$821
Loans held-for-sale11,290
4,406
 26
18
3,801
11,290
 4
26
Loans at fair value(a)
2,011
2,555
 197
265
2,611
2,011
 21
197
Loans – reported321,564
313,183
 1,044
1,717
330,914
321,564
 624
1,044
Derivative receivables65,759
74,983
 415
239
78,975
65,759
 275
415
Receivables from customers and other(b)(a)
26,744
23,648
 

28,972
26,744
 

Total wholesale credit-related assets414,067
411,814
 1,459
1,956
438,861
414,067
 899
1,459
Lending-related commitments(b)446,232
434,814
 206
355
472,056
446,232
 103
206
Total wholesale credit exposure$860,299
$846,628
 $1,665
$2,311
$910,917
$860,299
 $1,002
$1,665
Credit Portfolio Management derivatives notional, net(c)
$(27,996)$(27,447) $(5)$(25)$(26,703)$(27,996) $
$(5)
Liquid securities and other cash collateral held against derivatives(14,435)(15,201) NA
NA
(19,604)(14,435) NA
NA
(a)During 2013, certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. Prior periods were revised to conform with the current presentation.
(b)Receivables from customers and other primarily includesinclude $28.8 billion and $26.5 billion of margin loans at December 31, 2014 and 2013, respectively, to prime and retail brokerage customers; these are classified in accrued interest and accounts receivable on the Consolidated Balance Sheets.balance sheets.
(b)Includes unused advised lines of credit of $105.2 billion and $102.0 billion as of December 31, 2014 and 2013, respectively. An advised line of credit is a revolving credit line which specifies the maximum amount the Firm may make available to an obligor, on a nonbinding basis. The borrower receives written or oral advice of this facility. The Firm may cancel this facility at any time by providing the borrower notice or, in some cases, without notice as permitted by law.
(c)
Represents the net notional amount of protection purchased and sold through credit derivatives used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. Excludes the synthetic credit portfolio. For additional information, see Credit derivatives on pages 137–138,page 127, and Note 6 on pages 220–233 of this Annual Report.
6.
(d)Excludes assets acquired in loan satisfactions.



130120 JPMorgan Chase & Co./20132014 Annual Report



The following table presents summaries oftables present the maturity and ratings profiles of the wholesale credit portfolio as of December 31, 20132014 and 20122013. The ratings scale is based on the Firm’s internal risk ratings, which generally correspond to the ratings as defined by S&P and Moody’s.
Wholesale credit exposure – maturity and ratings profileWholesale credit exposure – maturity and ratings profile     Wholesale credit exposure – maturity and ratings profile       
Maturity profile(e)
 Ratings profile
Maturity profile(e)
 Ratings profile
December 31, 2013Due in 1 year or lessDue after 1 year through 5 yearsDue after 5 yearsTotal Investment-grade Noninvestment-gradeTotal
Total %
of IG
December 31, 2014Due in 1 year or lessDue after 1 year through 5 yearsDue after 5 yearsTotal Investment-grade Noninvestment-grade Total
Total %
of IG
(in millions, except ratios)Due in 1 year or lessDue after 1 year through 5 yearsDue after 5 yearsTotal AAA/Aaa to BBB-/Baa3 BB+/Ba1 & belowTotal
Total %
of IG
 AAA/Aaa to BBB-/Baa3 BB+/Ba1 & below 
Loans retained $226,070
 $82,193
$112,411
$134,277
$77,814
$324,502
 $241,666
 $82,836
 $324,502
74%
Derivative receivables 65,759
    65,759
  78,975
     78,975
 
Less: Liquid securities and other cash collateral held against derivatives (14,435)    (14,435)  (19,604)     (19,604) 
Total derivative receivables, net of all collateral13,550
15,935
21,839
51,324
 44,677
 6,647
51,324
87
20,032
16,130
23,209
59,371
 52,150
 7,221
 59,371
88
Lending-related commitments179,301
255,426
11,505
446,232
 353,974
 92,258
446,232
79
185,451
276,793
9,812
472,056
 379,214
 92,842
 472,056
80
Subtotal301,243
395,472
109,104
805,819
 624,721
 181,098
805,819
78
317,894
427,200
110,835
855,929
 673,030
 182,899
 855,929
79
Loans held-for-sale and loans at fair value(a)
 13,301
    13,301
  6,412
     6,412
 
Receivables from customers and other 26,744
    26,744
  28,972
     28,972
 
Total exposure – net of liquid securities and other cash collateral held against derivatives $845,864
    $845,864
  $891,313
     $891,313
 
Credit Portfolio Management derivatives net
notional by reference entity ratings profile(b)(c)(d)
$(1,149)$(19,516)$(7,331)$(27,996) $(24,649) $(3,347)$(27,996)88%$(2,050)$(18,653)$(6,000)$(26,703) $(23,571) $(3,132) $(26,703)88%

Maturity profile(e)
 Ratings profile
Maturity profile(e)
 Ratings profile
December 31, 2012Due in 1 year or lessDue after 1 year through 5 yearsDue after 5 yearsTotal Investment-grade Noninvestment-gradeTotal
Total %
of IG
December 31, 2013Due in 1 year or lessDue after 1 year through 5 yearsDue after 5 yearsTotal Investment-grade Noninvestment-grade Total
Total %
of IG
(in millions, except ratios)Due in 1 year or lessDue after 1 year through 5 yearsDue after 5 yearsTotal AAA/Aaa to BBB-/Baa3 BB+/Ba1 & belowTotal
Total %
of IG
 AAA/Aaa to BBB-/Baa3 BB+/Ba1 & below 
Loans retained $214,446
 $91,776
$108,392
$124,111
$75,760
$308,263
 $226,070
 $82,193
 $308,263
73%
Derivative receivables 74,983
    74,983
  65,759
     65,759
 
Less: Liquid securities and other cash collateral held against derivatives (15,201)    (15,201)  (14,435)     (14,435) 
Total derivative receivables, net of all collateral13,344
17,310
29,128
59,782
 50,069
 9,713
59,782
84
13,550
15,935
21,839
51,324
 41,104
(f) 
10,220
(f) 
51,324
80
Lending-related commitments164,327
261,261
9,226
434,814
 347,316
 87,498
434,814
80
179,301
255,426
11,505
446,232
 353,974
 92,258
 446,232
79
Subtotal292,898
396,244
111,676
800,818
 611,831
 188,987
800,818
76
301,243
395,472
109,104
805,819
 621,148
 184,671
 805,819
77
Loans held-for-sale and loans at fair value(a)
 6,961
    6,961
  13,301
     13,301
 
Receivables from customers and other 23,648
    23,648
  26,744
     26,744
 
Total exposure – net of liquid securities and other cash collateral held against derivatives $831,427
    $831,427
  $845,864
     $845,864
 
Credit Portfolio Management derivatives net
notional by reference entity ratings profile(b)(c)(d)
$(1,579)$(16,475)$(9,393)$(27,447) $(24,622) $(2,825)$(27,447)90%$(1,149)$(19,516)$(7,331)$(27,996) $(24,649) $(3,347) $(27,996)88%
(a)Represents loans held-for-sale, primarily related to syndicated loans and loans transferred from the retained portfolio, and loans at fair value.
(b)These derivatives do not quality for hedge accounting under U.S. GAAP. Excludes the synthetic credit portfolio.
(c)The notional amounts are presented on a net basis by underlying reference entity and the ratings profile shown is based on the ratings of the reference entity on which protection has been purchased.
(d)Predominantly all of the credit derivatives entered into by the Firm where it has purchased protection, including Credit Portfolio Management derivatives, are executed with investment grade counterparties.
(e)
The maturity profile of retained loans, lending-related commitments and derivative receivables is based on remaining contractual maturity. DerivativesDerivative contracts that are in a receivable position at December 31, 2013,2014, may become a payable prior to maturity based on their cash flow profile or changes in market conditions. Prior to this Annual Report, the maturity profile of derivative receivables was based on the maturity profile of average exposure (see pages 135–136 of this Annual Report for more detail);
(f)The prior period amounts have been revised to conform towith the current period presentation.

Wholesale credit exposure – selected industry exposures
The Firm focuses on the management and diversification of its industry exposures, paying particular attention to industries with actual or potential credit concerns. Exposures deemed criticized align with the U.S. banking regulators’ definition of criticized exposures, which consist of the special mention, substandard and doubtful categories. The total criticized component of the portfolio, excluding loans held-for-sale and loans at fair value, decreased by 16% to $10.2 billion at 22%December 31, 2014 to $12.2, from $12.2 billion at December 31, 2013, from $15.6 billion at December 31, 2012, primarily due to repayments and sales..


JPMorgan Chase & Co./20132014 Annual Report 131121

Management’s discussion and analysis

Below are summaries of the top 25 industry exposures as of December 31, 20132014 and 20122013. For additional information on industry concentrations, see Note 5 on page 219 of this Annual Report.5.
 Selected metrics Selected metrics
 30 days or more past due and accruing
loans
Net charge-offs/
(recoveries)
Credit derivative hedges(f)
Liquid securities
and other cash collateral held against derivative
receivables
 30 days or more past due and accruing
loans
Net charge-offs/
(recoveries)
Credit derivative hedges(e)
Liquid securities
and other cash collateral held against derivative
receivables
 
Noninvestment-grade(e)
 Noninvestment-grade
Credit
exposure(d)
Investment-
grade
NoncriticizedCriticized performing
Criticized
nonperforming
Credit
exposure(d)
Investment-
grade
NoncriticizedCriticized performing
Criticized
nonperforming
As of or for the year ended December 31, 2013
(in millions)
As of or for the year ended December 31, 2014
(in millions)
Credit
exposure(d)
Investment-
grade
NoncriticizedCriticized performing
Criticized
nonperforming
30 days or more past due and accruing
loans
Net charge-offs/
(recoveries)
Credit derivative hedges(e)
Liquid securities
and other cash collateral held against derivative
receivables
Top 25 industries(a)
 
Real Estate$87,102
$62,964
$21,505
$2,286
$347
$178
$6
$(66)$(125)$107,386
$80,219
$25,558
$1,356
$253
Banks & Finance Cos66,881
56,675
9,707
431
68
14
(22)(2,692)(6,227)68,203
58,360
9,266
508
69
Healthcare57,707
49,361
7,816
488
42
193
17
(94)(244)
Oil & Gas46,934
34,708
11,779
436
11
34
13
(227)(67)48,315
33,547
14,685
82
1
15
2
(144)(161)
Healthcare45,910
37,635
7,952
317
6
49
3
(198)(195)
State & Municipal Govt(b)
35,666
34,563
826
157
120
40
1
(161)(144)
Consumer Products34,145
21,100
12,505
537
3
4
11
(149)(1)37,818
26,070
11,081
650
17
21

(20)(2)
Asset Managers33,506
26,991
6,477
38

217
(7)(5)(3,191)36,374
31,880
4,436
57
1
38
(12)(9)(4,545)
State & Municipal Govt(b)
31,858
30,919
837
102

69
24
(148)(130)
Retail & Consumer Services28,258
18,233
9,023
971
31
56
4
(47)(1)
Utilities28,983
25,521
3,045
411
6
2
28
(445)(306)28,060
24,058
3,747
255

198
(3)(155)(193)
Retail & Consumer Services25,068
16,101
8,453
492
22
6

(91)
Central Govt21,081
20,868
155
58



(11,297)(1,071)
Technology21,403
13,787
6,771
825
20


(512)
20,977
13,759
6,557
641
20
24
(3)(225)
Central Govt21,049
20,633
345
71



(10,088)(1,541)
Machinery & Equipment Mfg19,078
11,154
7,549
368
7
20
(18)(257)(8)20,573
12,094
8,229
250

5
(2)(157)(19)
Transportation16,365
11,444
4,835
86

5
(3)(34)(107)
Business Services16,201
8,450
7,512
224
15
10
5
(9)
Metals/Mining17,434
9,266
7,508
594
66
1
16
(621)(36)15,911
8,845
6,562
504


18
(377)(19)
Business Services14,601
7,838
6,447
286
30
9
10
(10)(2)
Transportation13,975
9,683
4,165
100
27
10
8
(68)
Telecom Services13,906
9,130
4,284
482
10

7
(272)(8)
Media13,858
7,783
5,658
315
102
6
36
(26)(5)14,534
9,131
5,107
266
30
1
(1)(69)(6)
Building Materials/Construction13,672
6,721
6,271
674
6
12
2
(104)
Insurance13,761
10,681
2,757
84
239

(2)(98)(1,935)13,637
10,790
2,605
80
162


(52)(2,372)
Building Materials/Construction12,901
5,701
6,354
839
7
15
3
(132)
Automotive12,532
7,881
4,490
159
2
3
(3)(472)
13,586
8,647
4,778
161

1
(1)(140)
Chemicals/Plastics10,637
7,189
3,211
222
15


(13)(83)13,545
9,800
3,716
29

1
(2)(14)
Telecom Services13,136
8,277
4,303
546
10

(2)(813)(6)
Securities Firms & Exchanges10,035
7,781
2,233
14
7
1
(68)(4,169)(175)8,936
6,198
2,726
10
2
20
4
(102)(216)
Agriculture/Paper Mfg7,387
4,238
3,064
82
3
31

(4)(4)7,242
4,890
2,224
122
6
36
(1)(4)(4)
Aerospace/Defense6,873
5,447
1,426




(142)(1)6,070
5,088
958
24



(71)
Leisure5,331
2,950
1,797
495
89
5

(10)(14)5,562
2,937
2,023
478
124
6

(5)(23)
All other(c)
201,298
180,460
19,911
692
235
1,249
(6)(7,068)(367)210,526
190,135
19,581
622
188
1,235
(21)(11,345)(1,089)
Subtotal$820,254
$637,860
$170,219
$10,733
$1,442
$1,894
$16
$(27,996)$(14,435)$875,533
$690,721
$174,591
$9,244
$977
$2,301
$12
$(26,703)$(19,604)
Loans held-for-sale and loans at fair value13,301
  6,412
  
Receivables from customers and other26,744
 28,972
 
Total$860,299
 $910,917
 

132122 JPMorgan Chase & Co./20132014 Annual Report





 Selected metrics     Selected metrics
 30 days or more past due and accruing
loans
Net charge-offs/
(recoveries)
Credit derivative hedges(f)
Liquid securities
and other cash collateral held against derivative
receivables
     30 days or more past due and accruing
loans
Net charge-offs/
(recoveries)
Credit derivative hedges(e)
Liquid securities
and other cash collateral held against derivative
receivables
 
Noninvestment-grade(e)
  Noninvestment-grade
Credit
exposure(d)
Investment-
grade
NoncriticizedCriticized performing
Criticized
nonperforming
Credit
exposure(d)
Investment-
grade
 Noncriticized Criticized performing
Criticized
nonperforming
As of or for the year ended December 31, 2012
(in millions)
As of or for the year ended
December 31, 2013
(in millions)
Credit
exposure(d)
Investment-
grade
 Noncriticized Criticized performing
Criticized
nonperforming
30 days or more past due and accruing
loans
Net charge-offs/
(recoveries)
Credit derivative hedges(e)
Liquid securities
and other cash collateral held against derivative
receivables
Top 25 industries(a)
 
Real Estate$76,198
$50,103
$21,503
$4,067
$525
$391
$54
$(41)$(509)$87,102
$62,964
 $21,505
 $2,286
$347
Banks & Finance Cos73,318
55,805
16,928
578
7
20
(34)(3,524)(6,027)66,881
56,675
 9,707
 431
68
Healthcare45,910
37,635
 7,952
 317
6
49
3
(198)(195)
Oil & Gas42,563
31,258
11,012
270
23
9

(155)(101)46,934
34,708
 11,779
 436
11
34
13
(227)(67)
Healthcare48,487
41,146
6,761
569
11
38
9
(238)(459)
State & Municipal Govt(b)
41,821
40,562
1,093
52
114
28
2
(186)(221)
Consumer Products32,778
21,428
10,473
868
9
2
(16)(275)(12)34,145
21,100
 12,505
 537
3
4
11
(149)(1)
Asset Managers31,474
26,283
4,987
204

46


(2,714)33,506
26,991
 6,477
 38

217
(7)(5)(3,191)
State & Municipal Govt(b)
35,666
34,563
 826
 157
120
40
1
(161)(144)
Retail & Consumer Services25,068
16,101
 8,453
 492
22
6

(91)
Utilities29,533
24,917
4,257
175
184
2
15
(315)(368)28,983
25,521
 3,045
 411
6
2
28
(445)(306)
Retail & Consumer Services25,597
16,100
8,763
700
34
20
(11)(37)(1)
Central Govt21,049
20,633
 345
 71



(10,088)(1,541)
Technology18,488
12,089
5,683
696
20

1
(226)
21,403
13,787
 6,771
 825
20


(512)
Central Govt21,223
20,678
484
61



(11,620)(1,154)
Machinery & Equipment Mfg18,504
10,228
7,827
444
5

2
(23)
19,078
11,154
 7,549
 368
7
20
(18)(257)(8)
Transportation13,975
9,683
 4,165
 100
27
10
8
(68)
Business Services14,601
7,838
 6,447
 286
30
9
10
(10)(2)
Metals/Mining20,958
12,912
7,608
406
32
8
(1)(409)(126)17,434
9,266
 7,508
 594
66
1
16
(621)(36)
Business Services13,577
7,172
6,132
232
41
9
23
(10)
Transportation19,827
15,128
4,353
283
63
5
2
(82)(1)
Telecom Services12,239
7,792
3,244
1,200
3
5
1
(229)
Media16,007
7,473
7,754
517
263
2
(218)(93)(8)13,858
7,783
 5,658
 315
102
6
36
(26)(5)
Building Materials/Construction12,901
5,701
 6,354
 839
7
15
3
(132)
Insurance14,446
12,156
2,119
171

2
(2)(143)(1,729)13,761
10,681
 2,757
 84
239

(2)(98)(1,935)
Building Materials/Construction12,377
5,690
4,172
791
4
8
1
(114)(11)
Automotive11,511
6,447
5,892
101



(530)
12,532
7,881
 4,490
 159
2
3
(3)(472)
Chemicals/Plastics11,591
7,234
4,172
169
16
18
2
(55)(74)10,637
7,189
 3,211
 222
15


(13)(83)
Telecom Services13,906
9,130
 4,284
 482
10

7
(272)(8)
Securities Firms & Exchanges5,756
4,096
1,612
46
2


(171)(183)10,035
4,208
(f) 
5,806
(f) 
14
7
1
(68)(4,169)(175)
Agriculture/Paper Mfg7,729
5,029
2,657
42
1
5



7,387
4,238
 3,064
 82
3
31

(4)(4)
Aerospace/Defense6,702
5,518
1,150
33
1


(141)
6,873
5,447
 1,426
 



(142)(1)
Leisure7,748
3,160
3,724
551
313

(13)(63)(24)5,331
2,950
 1,797
 495
89
5

(10)(14)
All other(c)
195,567
174,264
21,353
384
357
1,478
5
(8,767)(1,479)201,298
180,460
 19,911
 692
235
1,249
(6)(7,068)(367)
Subtotal$816,019
$624,668
$175,713
$13,610
$2,028
$2,096
$(178)$(27,447)$(15,201)$820,254
$634,287
 $173,792
 $10,733
$1,442
$1,894
$16
$(27,996)$(14,435)
Loans held-for-sale and loans at fair value6,961
  13,301
      
Receivables from customers and other23,648
 26,744
     
Total$846,628
 $860,299
     
(a)
The industry rankings presented in the table as of December 31, 20122013, are based on the industry rankings of the corresponding exposures at December 31, 20132014, not actual rankings of such exposures at December 31, 20122013.
(b)
In addition to the credit risk exposure to states and municipal governments (both U.S. and non-U.S.) at December 31, 20132014 and 2012,2013, noted above, the Firm held $7.9held: $10.6 billion and $18.2$7.9 billion,, respectively, of trading securities and $30.4securities; $30.1 billion and $21.7$29.5 billion,, respectively, of AFS securities; and $10.2 billion and $920 million, respectively, of HTM securities, issued by U.S. state and municipal governments. For further information, see Note 3 and Note 12 on pages 195–215 and 249–254, respectively, of this Annual Report.12.
(c)
All other includes: individuals, private education and civic organizations; SPEs; and holding companies, representing approximately 68%, 21% and 5%, respectively, at December 31, 2014, and 64%, 22% and 5%, respectively, at December 31, 2013, and 57%, 28% and 7%, respectively, at December 31, 2012.
(d)Credit exposure is net of risk participations and excludes the benefit of “Credit Portfolio Management derivatives net notional” held against derivative receivables or loans and “Liquid securities and other cash collateral held against derivative receivables”.
(e)Exposures deemed criticized correspond to special mention, substandard and doubtful categories as defined by US bank regulatory agencies.
(f)Represents the net notional amounts of protection purchased and sold through credit derivatives used to manage the credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. The all other category includes purchased credit protection on certain credit indices. Credit Portfolio Management derivatives excludes
(f)The prior period amounts have been revised to conform with the synthetic credit portfolio.current period presentation.

JPMorgan Chase & Co./20132014 Annual Report 133123

Management’s discussion and analysis

Presented below is a discussion of several industries to which the Firm has significant exposure and continues to monitor because ofand/or present actual or potential credit concerns. The Firm is actively monitoring these exposures. For additional information, refer to the tables on the previous pages.
Real estate:Estate: Exposure to this industry increased by $10.920.3 billion or 14%23%, in 20132014 to $87.1 billion.$107.4 billion. The increase was largely driven by growth in multifamily exposure in the CB. The credit quality of this industry improved as the investment-grade portion of the exposures to this industry increased byto 75% in 2014 from 72% in 26% from 20122013. The ratio of nonaccrual retained loans to total retained loans decreased to 0.50%0.32% at December 31, 20132014 from 0.86%0.50% at December 31, 2012.2013. For further information on commercial real estate loans, see Note 14 on pages 258–283 of this Annual Report.14.
State and municipal governments:Oil & Gas: Exposure to this sector decreasedindustry increased by $6.2$1.4 billion in 20132014 to $35.7$48.3 billion,. Lending-related commitments comprise of which $15.6 billion was drawn at year-end. The portfolio largely consisted of exposure in North America, and was concentrated in the Exploration and Production subsector. The Oil & Gas portfolio was comprised of 69% investment-grade exposure, and was approximately 66%5% of the Firm’s total wholesale credit exposure to this sector, generally in the formas of liquidity and standby letter of credit facilities backing bonds and commercial paper. The credit quality of the portfolio remains high as 97% of the portfolio was rated investment-grade, unchanged from 2012. The Firm continues to actively monitor this exposure in light of the challenging environment faced by certain state and municipal governments. For further discussion of commitments for bond liquidity and standby letters of credit, see Note 29 on pages 318–324 of this Annual Report.December 31, 2014.

Loans
In the normal course of its wholesale business, the Firm provides loans to a variety of customers, ranging from large corporate and institutional clients to high-net-worth individuals. For further discussion on loans, including information on credit quality indicators, see Note 14 on pages 258–283 of this Annual Report.14.
The Firm actively manages its wholesale credit exposure. One way of managing credit risk is through secondary market sales of loans and lending-related commitments. During the years ended 2013December 31, 2014 and 20122013, the Firm sold $16.3$22.8 billion and $8.4$16.3 billion,, respectively, of loans and lending-related commitments.
 
The following table presents the change in the nonaccrual loan portfolio for the years ended December 31, 20132014 and 20122013. Nonaccrual wholesale loans decreased by $673 million from December 31, 2012, largely reflecting paydowns.
Wholesale nonaccrual loan activity    
Year ended December 31, (in millions) 20132012 20142013
Beginning balance $1,717
$2,581
 $1,044
$1,717
Additions(a)
 1,293
1,920
 882
1,293
Reductions:    
Paydowns and other 1,075
1,784
 756
1,075
Gross charge-offs 241
335
 148
241
Returned to performing status 279
240
 303
279
Sales 371
425
 95
371
Total reductions 1,966
2,784
 1,302
1,966
Net reductions (673)(864) (420)(673)
Ending balance $1,044
$1,717
 $624
$1,044
(a) During 2013, certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. Prior periods were revised to conform with the current presentation.
The following table presents net charge-offs/recoveries,charge-offs, which are defined as gross charge-offs less recoveries, for the years ended December 31, 20132014 and 20122013. The amounts in the table below do not include gains or losses from sales of nonaccrual loans.
Wholesale net charge-offs/(recoveries)
Year ended December 31,
(in millions, except ratios)
20132012
Loans – reported  
Average loans retained$307,340
$291,980
Gross charge-Offs241
346
Gross recoveries(225)(524)
Net charge-offs/(recoveries)16
(178)
Net charge-off/(recovery) rate0.01%(0.06)%


134JPMorgan Chase & Co./2013 Annual Report
Wholesale net charge-offs
Year ended December 31,
(in millions, except ratios)
20142013
Loans – reported  
Average loans retained$316,060
$307,340
Gross charge-offs151
241
Gross recoveries(139)(225)
Net charge-offs12
16
Net charge-off rate%0.01%



Receivables from customers
Receivables from customers primarily represent margin loans to prime and retail brokerage clients that are collateralized through a pledge of assets maintained in clients’ brokerage accounts that are subject to daily minimum collateral requirements. In the event that the collateral value decreases, a maintenance margin call is made to the client to provide additional collateral into the account. If additional collateral is not provided by the client, the client’s position may be liquidated by the Firm to meet the minimum collateral requirements.


124JPMorgan Chase & Co./2014 Annual Report



Lending-related commitments
JPMorgan ChaseThe Firm uses lending-related financial instruments, such as commitments (including revolving credit facilities) and guarantees, to meet the financing needs of its customers. The contractual amounts of these financial instruments represent the maximum possible credit risk should the counterparties draw down on these commitments or the Firm fulfills its obligations under these guarantees, and the counterparties subsequently failsfail to perform according to the terms of these contracts.
In the Firm’s view, the total contractual amount of these wholesale lending-related commitments is not representative of the Firm’s actual future credit exposure or funding requirements. In determining the amount of credit risk exposure the Firm has to wholesale lending-related commitments, which is used as the basis for allocating credit risk capital to these commitments, the Firm has established a “loan-equivalent” amount for each commitment; this amount represents the portion of the unused commitment or other contingent exposure that is expected, based on average portfolio historical experience, to become drawn upon in an event of a default by an obligor. The loan-equivalent amount of the Firm’s lending-related commitments was $218.9$229.6 billion and $223.7$218.9 billion as of December 31, 20132014 and 20122013, respectively.
Clearing services
The Firm provides clearing services for clients entering into securities and derivative transactions. Through the provision of these services the Firm is exposed to the risk of non-performance by its clients and may be required to share in losses incurred by central counterparties (“CCPs”). Where possible, the Firm seeks to mitigate its credit risk to its clients through the collection of adequate margin at inception and throughout the life of the transactions and can also cease provision of clearing services if clients do not adhere to their obligations under the clearing agreement. For further discussion of Clearing services, see Note 29 on 318–324, of this Annual Report.29.
Derivative contracts
In the normal course of business, the Firm uses derivative instruments predominantly for market-making activities. Derivatives enable customers to manage exposures to fluctuations in interest rates, currencies and other markets. The Firm also uses derivative instruments to manage its own credit exposure. The nature of the counterparty and the settlement mechanism of the derivative affect the credit risk to which the Firm is exposed. For over-the-counter (“OTC”)OTC derivatives the Firm is exposed to the credit risk of the derivative counterparty. For exchange tradedexchange-traded derivatives (“ETD”) such as futures and options, and “cleared” over-the-counter (“OTC-cleared”) derivatives, the firmFirm is generally exposed to the credit risk of the relevant CCP. Where possible, the Firm seeks to mitigate its credit risk exposures arising on derivativesfrom derivative transactions through the use of legally enforceable master netting arrangements and collateral agreements. For further discussion of derivative contracts, counterparties and settlement types, see Note 6 on pages 220–233 of this Annual Report.6.
The following table summarizes the net derivative receivables for the periods presented.
Derivative receivables  
December 31, (in millions)Derivative receivables
20132012
Interest rate$25,782
$39,205
Credit derivatives1,516
1,735
Foreign exchange16,790
14,142
Equity12,227
9,266
Commodity9,444
10,635
Total, net of cash collateral65,759
74,983
Liquid securities and other cash collateral held against derivative receivables(14,435)(15,201)
Total, net of all collateral$51,324
$59,782


JPMorgan Chase & Co./2013 Annual Report135
Derivative receivables  
December 31, (in millions)20142013
Interest rate$33,725
$25,782
Credit derivatives1,838
1,516
Foreign exchange21,253
16,790
Equity8,177
12,227
Commodity13,982
9,444
Total, net of cash collateral78,975
65,759
Liquid securities and other cash collateral held against derivative receivables(19,604)(14,435)
Total, net of all collateral$59,371
$51,324

Management’s discussion and analysis

Derivative receivables reported on the Consolidated Balance Sheetsbalance sheets were $65.8$79.0 billion and $75.0$65.8 billion at December 31, 20132014 and 20122013, respectively. These amounts represent the fair value of the derivative contracts, after giving effect to legally enforceable master netting agreements and cash collateral held by the Firm. However, in management’s view, the appropriate measure of current credit risk should also take into consideration additional liquid securities (primarily U.S. government and agency securities and other G7 government bonds) and other cash collateral held by the Firm aggregating $14.4$19.6 billion and $15.2$14.4 billion at December 31, 20132014 and 20122013, respectively, that may be used as security when the fair value of the client’s exposure is in the Firm’s favor.
In addition to the collateral described in the preceding paragraph, the Firm also holds additional collateral (primarily: cash; G7 government securities; other liquid government-agency and guaranteed securities; and corporate debt and equity securities) delivered by clients at the initiation of transactions, as well as collateral related to contracts that have a non-daily call frequency and collateral that the Firm has agreed to return but has not yet settled as of the reporting date. ThoughAlthough this collateral does not reduce the balances and is not included in the table above, it is available as security against potential exposure that could arise should the fair value of the client’s derivative transactions move in the Firm’s favor. As of December 31, 20132014 and 20122013, the Firm held $29.0$48.6 billion and $50.8 billion, respectively, of this additional collateral. The prior period amount has been revised to conform with the current period presentation. The derivative receivables fair value, net of all collateral, also does not include other credit enhancements, such as letters of credit. For additional information on the Firm’s use of collateral agreements, see Note 6 on pages 220–233 of this Annual Report.6.


JPMorgan Chase & Co./2014 Annual Report125

Management’s discussion and analysis

While useful as a current view of credit exposure, the net fair value of the derivative receivables does not capture the potential future variability of that credit exposure. To capture the potential future variability of credit exposure, the Firm calculates, on a client-by-client basis, three measures of potential derivatives-related credit loss: Peak, Derivative Risk Equivalent (“DRE”), and Average exposure (“AVG”). These measures all incorporate netting and collateral benefits, where applicable.
Peak exposure to a counterparty is an extreme measure of exposure calculated at a 97.5% confidence level. DRE exposure is a measure that expresses the risk of derivative exposure on a basis intended to be equivalent to the risk of loan exposures. The measurement is done by equating the unexpected loss in a derivative counterparty exposure (which takes into consideration both the loss volatility and the credit rating of the counterparty) with the unexpected loss in a loan exposure (which takes into consideration only the credit rating of the counterparty). DRE is a less extreme measure of potential credit loss than Peak and is the primary measure used by the Firm for credit approval of derivative transactions.
Finally, AVG is a measure of the expected fair value of the Firm’s derivative receivables at future time periods, including the benefit of collateral. AVG exposure over the total life of the derivative contract is used as the primary metric for pricing purposes and is used to calculate credit capital and the CVA, as further described below. The three year AVG exposure was $35.4$37.5 billion and $42.3$35.4 billion at December 31, 20132014 and 20122013, respectively, compared with derivative receivables, net of all collateral, of $51.3$59.4 billion and $59.8$51.3 billion at December 31, 20132014 and 20122013, respectively.
The fair value of the Firm’s derivative receivables incorporates an adjustment, the CVA, to reflect the credit quality of counterparties. The CVA is based on the Firm’s AVG to a counterparty and the counterparty’s credit spread in the credit derivatives market. The primary components of changes in CVA are credit spreads, new deal activity or unwinds, and changes in the underlying market environment. The Firm believes that active risk management is essential to controlling the dynamic credit risk in the derivatives portfolio. In addition, the Firm’s risk management process takes into consideration the potential impact of wrong-way risk, which is broadly defined as the potential for increased correlation between the Firm’s exposure to a counterparty (AVG) and the counterparty’s credit quality. Many factors may influence the nature and magnitude of these correlations over time. To the extent that these correlations are identified, the Firm may adjust the CVA associated with that counterparty’s AVG. The Firm risk manages exposure to changes in CVA by entering into credit derivative transactions, as well as interest rate, foreign exchange, equity and commodity derivative transactions.
The accompanying graph shows exposure profiles to the Firm’s current derivatives portfolio over the next 10 years as calculated by the DRE and AVG metrics. The two measures generally show that exposure will decline after the first year, if no new trades are added to the portfolio.


136JPMorgan Chase & Co./2013 Annual Report



The following table summarizes the ratings profile by derivative counterparty of the Firm’s derivative receivables, including credit derivatives, net of other liquid securities collateral, for the dates indicated. The ratings scale is based on the Firm’s internal ratings, which generally correspond to the ratings as defined by S&P and Moody’s.
Ratings profile of derivative receivables           
Rating equivalent2013 20122014 
2013(a)
December 31,
(in millions, except ratios)
Exposure net of all collateral% of exposure net of all collateral Exposure net of all collateral% of exposure net of all collateralExposure net of all collateral% of exposure net of all collateral Exposure net of all collateral% of exposure net of all collateral
AAA/Aaa to AA-/Aa3$12,453
24% $19,964
34%$19,202
32% $12,953
25%
A+/A1 to A-/A317,243
34
 12,039
20
13,940
24
 12,930
25
BBB+/Baa1 to BBB-/Baa314,981
29
 18,066
30
19,008
32
 15,220
30
BB+/Ba1 to B-/B35,820
11
 8,434
14
6,384
11
 6,806
13
CCC+/Caa1 and below827
2
 1,279
2
837
1
 3,415
7
Total$51,324
100% $59,782
100%$59,371
100% $51,324
100%
(a) The prior period amounts have been revised to conform with the current period presentation.

126JPMorgan Chase & Co./2014 Annual Report



As noted above, the Firm uses collateral agreements to mitigate counterparty credit risk. The percentage of the Firm’s derivatives transactions subject to collateral agreements – excluding foreign exchange spot trades, which are not typically covered by collateral agreements due to their short maturity – was 86%88% as of December 31, 2013,2014, largely unchanged compared with 86% as of December 31, 2012.2013.
Credit derivatives
The Firm uses credit derivatives for two primary purposes: first, in its capacity as a market-maker; and second, as an end-user, to manage the Firm’s own credit risk associated with various exposures.
For a detailed description of credit derivatives, see Credit derivatives in Note 6 on pages 220–233 of this Annual Report.6.
Credit portfolio management activities
Included in the Firm’s end-user activities are credit derivatives used to mitigate the credit risk associated with traditional lending activities (loans and unfunded commitments) and derivatives counterparty exposure in the Firm’s wholesale businesses (collectively, “credit portfolio management” activities). Information on credit portfolio management activities is provided in the table below. For further information on derivatives used in credit portfolio management activities, see Credit derivatives in Note 6 on pages 220–233 of this Annual Report.
6.
The Firm also uses credit derivatives as an end-user to manage other exposures, including credit risk arising from certain AFS securities and from certain securities held in the Firm’s market-making businesses. These credit derivatives as well as the synthetic credit portfolio, are not included in credit portfolio management activities; for further information on these credit derivatives as well as credit derivatives used in the Firm’s capacity as a market maker in credit derivatives, see Credit derivatives in Note 6 on pages 231–233 of this Annual Report.6.
Credit derivatives used in credit portfolio management activities
 
Notional amount of protection
purchased and sold (a)
December 31, (in millions)2014 2013
Credit derivatives used to manage:   
Loans and lending-related commitments$2,047
 $2,764
Derivative receivables24,656
 25,328
Total net protection purchased26,703
 28,092
Total net protection sold
 96
Credit portfolio management derivatives notional, net$26,703
 $27,996
Credit derivatives used in credit portfolio management activities
 
Notional amount of protection
purchased and sold (a)
December 31, (in millions)2013 2012
Credit derivatives used to manage:   
Loans and lending-related commitments$2,764
 $2,166
Derivative receivables25,328
 25,347
Total net protection purchased28,092
 27,513
Total net protection sold96
 66
Credit portfolio management derivatives notional, net$27,996
 $27,447
(a)Amounts are presented net, considering the Firm’s net protection purchased or sold with respect to each underlying reference entity or index.



JPMorgan Chase & Co./2013 Annual Report137

Management’s discussion and analysis

The credit derivatives used in credit portfolio management activities do not qualify for hedge accounting under U.S. GAAP; these derivatives are reported at fair value, with gains and losses recognized in principal transactions revenue. In contrast, the loans and lending-related commitments being risk-managed are accounted for on an accrual basis. This asymmetry in accounting treatment, between loans and lending-related commitments and the credit derivatives used in credit portfolio management activities, causes earnings volatility that is not representative, in the Firm’s view, of the true changes in value of the Firm’s overall credit exposure.
The effectiveness of the Firm’s credit default swap (“CDS”) protection as a hedge of the Firm’s exposures may vary depending on a number of factors, including the named reference entity (i.e., the Firm may experience losses on specific exposures that are different than the named reference entities in the purchased CDS), and; the contractual terms of the CDS (which may have a defined credit event that does not align with an actual loss realized by the Firm); and the maturity of the Firm’s CDS protection (which in some cases may be shorter than the Firm’s exposures). However, the Firm generally seeks to purchase credit protection with a maturity date that is the same or similar to the maturity date of the exposure for which the protection was purchased, and remaining differences in maturity are actively monitored and managed by the Firm.
Credit portfolio hedges
The following table sets out the fair value related to the Firm’s credit derivatives used in credit portfolio management activities, the fair value related to the CVA (which reflects the credit quality of derivatives counterparty exposure), as well as certain other hedges used in the risk management of CVA. These results can vary from period-to-period due to market conditions that affect specific positions in the portfolio.
Net gains and losses on credit portfolio hedges
Year ended December 31,
(in millions)
2013 2012 2011
Hedges of loans and lending-related commitments$(142) $(163) $(32)
CVA and hedges of CVA(130) 127
 (769)
Net gains/(losses)$(272) $(36) $(801)

COMMUNITY REINVESTMENT ACT EXPOSURE
The Community Reinvestment Act (“CRA”) encourages banks to meet the credit needs of borrowers in all segments of their communities, including neighborhoods with low or moderate incomes. The Firm is a national leader in community development by providing loans, investments and community development services in communities across the United States.
At December 31, 2013 and 2012, the Firm’s CRA loan portfolio was approximately $18 billion and $16 billion, respectively. At December 31, 2013 and 2012, 50% and
62%, respectively, of the CRA portfolio were residential mortgage loans; 26% and 13%, respectively, were commercial real estate loans; 16% and 18%, respectively, were business banking loans; and 8% and 7%, respectively, were other loans. CRA nonaccrual loans were 3% and 4%, respectively, of the Firm’s total nonaccrual loans. For the years ended December 31, 2013 and 2012, net charge-offs in the CRA portfolio were 1% and 3%, respectively, of the Firm’s net charge-offs in both years.



138JPMorgan Chase & Co./20132014 Annual Report127


Management’s discussion and analysis

ALLOWANCE FOR CREDIT LOSSES
JPMorgan Chase’s allowance for loan losses covers both the consumer (primarily scored) portfolio;portfolio and wholesale (risk-rated) portfolio. The allowance represents management’s estimate of probable credit losses inherent in the Firm’s loan portfolio. Management also determines an allowance for wholesale and certain consumer lending-related commitments.
The allowance for loan losses includes an asset-specific component, a formula-based component, and a component related to PCI loans. For a further discussion of the components of the allowance for credit losses and related management judgments, see Critical Accounting Estimates Used by the Firm on pages 174–178161–165 and Note 15 on pages 284–287 of this Annual Report.15.
At least quarterly, the allowance for credit losses is reviewed by the Chief Risk Officer, the Chief Financial Officer and the Controller of the Firm, and discussed with the Risk PolicyDRPC and Audit Committees of the Board of Directors of the Firm. As of December 31, 20132014, JPMorgan Chase deemed the allowance for credit losses to be appropriate and sufficient to absorb probable credit losses inherent in the portfolio.
The allowance for credit losses was $14.8 billion at $17.0December 31, 2014, a decrease of $2.2 billion from $17.0 billion at December 31, 2013, a decrease of $5.6 billion from $22.6 billion at December 31, 2012. The decrease in the allowance for loan losses was due to a $5.5 billion reduction in the consumer portfolio allowance reflecting lower estimated losses due to the impact of improved home prices on the residential real estate portfolio and improved delinquency trends in the residential real estate and credit card portfolios. However, relatively high unemployment, uncertainties regarding the ultimate success of loan modifications, and the risk attributes of certain loans within the portfolio (e.g., loans with high LTV ratios, junior lien loans that are subordinate to a delinquent or modified senior lien, HELOCs with future payment recast) continued to contribute to uncertainty regarding the performance of the residential real estate portfolio; these uncertainties were considered in estimating the allowance for loan losses.
 
The consumer, excluding credit card, allowance for loan losses decreased $3.8 billionreflected a reduction from December 31, 20122013, of which $2.3 billion was fromprimarily due to the continued improvement in home prices and delinquencies in the residential real estate portfolio non credit-impaired allowance and $1.6 billion from the PCI allowance. The decrease inrun-off of the allowance was largely due to the impact of improved home prices as well as improved delinquency trends.student loan portfolio. For additional information about delinquencies and nonaccrual loans in the consumer, excluding credit card, loan portfolio, see Consumer Credit Portfolio on pages 120–129113–119 and Note 14 on pages 258–283 of this Annual Report.14.
The credit card allowance for loan losses decreased by $1.7 billionreflected a reduction from December 31, 20122013. The, primarily related to a decrease included reductions in both the asset-specific and formula-based allowance. The reduction in the asset-specific allowance which relates to loans restructured in TDRs, largely reflects the changing profileresulting from increased granularity of the TDR portfolio. The volume of new TDRs, which have higher loss rates dueimpairment estimates and lower balances related to expected redefaults, continues to decrease, and the loss rate on existing TDRs is also decreasing over time as previously restructuredcredit card loans continue to perform. The reductionmodified in the formula-based allowance was primarily driven by the continuing trend of improving delinquencies and a reduction in bankruptcies.TDRs. For additional information about delinquencies in the credit card loan portfolio, see Consumer Credit Portfolio on pages 120–129113–119 and Note 14 on pages 258–283 of this Annual Report.14.
The wholesale allowance was relatively unchangedfor credit losses decreased from December 31, 2013, reflecting a continued favorable credit environment as evidenced by low charge-off rates, and stable credit quality trends.
The allowance for lending-related commitments for both the consumer, excluding credit card,declining nonaccrual balances and wholesale portfolios, which is reported in other liabilities, was $705 million and $668 million at December 31, 2013, and December 31, 2012, respectively.portfolio activity.



128JPMorgan Chase & Co./20132014 Annual Report139

Management’s discussion and analysis

Summary of changes in the allowance for credit lossesSummary of changes in the allowance for credit losses     Summary of changes in the allowance for credit losses  
2013 20122014 2013
Year ended December 31,
Consumer, excluding
credit card
Credit cardWholesaleTotal 
Consumer, excluding
credit card
 Credit cardWholesaleTotal
Consumer, excluding
credit card
Credit cardWholesaleTotal 
Consumer, excluding
credit card
Credit cardWholesaleTotal
(in millions, except ratios)
Allowance for loan losses        
Beginning balance at January 1,$12,292
$5,501
$4,143
$21,936
 $16,294
 $6,999
$4,316
$27,609
$8,456
$3,795
$4,013
$16,264
 $12,292
$5,501
$4,143
$21,936
Gross charge-offs2,754
4,472
241
7,467
 4,805
(d) 
5,755
346
10,906
2,132
3,831
151
6,114
 2,754
4,472
241
7,467
Gross recoveries(847)(593)(225)(1,665) (508) (811)(524)(1,843)(814)(402)(139)(1,355) (847)(593)(225)(1,665)
Net charge-offs/(recoveries)1,907
3,879
16
5,802
 4,297
(d) 
4,944
(178)9,063
Net charge-offs1,318
3,429
12
4,759
 1,907
3,879
16
5,802
Write-offs of PCI loans(a)
53


53
 
 


533


533
 53


53
Provision for loan losses(1,872)2,179
(119)188
 302
 3,444
(359)3,387
414
3,079
(269)3,224
 (1,872)2,179
(119)188
Other(4)(6)5
(5) (7) 2
8
3
31
(6)(36)(11) (4)(6)5
(5)
Ending balance at December 31,$8,456
$3,795
$4,013
$16,264
 $12,292
 $5,501
$4,143
$21,936
$7,050
$3,439
$3,696
$14,185
 $8,456
$3,795
$4,013
$16,264
Impairment methodology        
Asset-specific(b)
$601
$971
$181
$1,753
 $729
 $1,681
$319
$2,729
$539
$500
$87
$1,126
 $601
$971
$181
$1,753
Formula-based3,697
2,824
3,832
10,353
 5,852
 3,820
3,824
13,496
3,186
2,939
3,609
9,734
 3,697
2,824
3,832
10,353
PCI4,158


4,158
 5,711
 

5,711
3,325


3,325
 4,158


4,158
Total allowance for loan losses$8,456
$3,795
$4,013
$16,264
 $12,292
 $5,501
$4,143
$21,936
$7,050
$3,439
$3,696
$14,185
 $8,456
$3,795
$4,013
$16,264
Allowance for lending-related commitments        
Beginning balance at January 1,$7
$
$661
$668
 $7
 $
$666
$673
$8
$
$697
$705
 $7
$
$661
$668
Provision for lending-related commitments1

36
37
 
 
(2)(2)5

(90)(85) 1

36
37
Other



 
 
(3)(3)

2
2
 



Ending balance at December 31,$8
$
$697
$705
 $7
 $
$661
$668
$13
$
$609
$622
 $8
$
$697
$705
Impairment methodology        
Asset-specific$
$
$60
$60
 $
 $
$97
$97
$
$
$60
$60
 $
$
$60
$60
Formula-based8

637
645
 7
 
564
571
13

549
562
 8

637
645
Total allowance for lending-related commitments(c)$8
$
$697
$705
 $7
 $
$661
$668
$13
$
$609
$622
 $8
$
$697
$705
Total allowance for credit losses$8,464
$3,795
$4,710
$16,969
 $12,299
 $5,501
$4,804
$22,604
$7,063
$3,439
$4,305
$14,807
 $8,464
$3,795
$4,710
$16,969
Memo:        
Retained loans, end of period$288,449
$127,465
$308,263
$724,177
 $292,620
 $127,993
$306,222
$726,835
$294,979
$128,027
$324,502
$747,508
 $288,449
$127,465
$308,263
$724,177
Retained loans, average289,294
123,518
307,340
720,152
 300,024
 125,031
291,980
717,035
289,212
124,604
316,060
729,876
 289,294
123,518
307,340
720,152
PCI loans, end of period53,055

6
53,061
 59,737
 
19
59,756
46,696

4
46,700
 53,055

6
53,061
Credit ratios        
Allowance for loan losses to retained loans2.93%2.98%1.30%2.25% 4.20% 4.30%1.35 %3.02%2.39%2.69%1.14%1.90% 2.93%2.98%1.30%2.25%
Allowance for loan losses to retained nonaccrual loans(c)(d)
113
NM
489
196
 134
 NM
289
207
110
NM617
202
 113
NM489
196
Allowance for loan losses to retained nonaccrual loans excluding credit card113
NM
489
150
 134
 NM
289
155
110
NM617
153
 113
NM489
150
Net charge-off/(recovery) rates0.66
3.14
0.01
0.81
 1.43
(d) 
3.95
(0.06)1.26
Net charge-off rates0.46
2.75

0.65
 0.66
3.14
0.01
0.81
Credit ratios, excluding residential real estate PCI loans        
Allowance for loan losses to
retained loans
1.83
2.98
1.30
1.80
 2.83
 4.30
1.35
2.43
1.50
2.69
1.14
1.55
 1.83
2.98
1.30
1.80
Allowance for loan losses to
retained nonaccrual loans
(c)(d)
57
NM
489
146
 72
 NM
289
153
58
NM617
155
 57
NM489
146
Allowance for loan losses to
retained nonaccrual loans excluding credit card
(b)
57
NM
489
100
 72
 NM
289
101
58
NM617
106
 57
NM489
100
Net charge-off/(recovery) rates0.82%3.14%0.01%0.87% 1.81%
(d) 
3.95%(0.06)%1.38%
Net charge-off rates0.55%2.75%%0.70% 0.82%3.14%0.01%0.87%

Note:In the table above, the financial measures which exclude the impact of PCI loans are non-GAAP financial measures. For additional information, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures on pages 77–78.
(a)Write-offs of PCI loans are recorded against the allowance for loan losses when actual losses for a pool exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. Any write-offsA write-off of a PCI loans areloan is recognized when the underlying loan is removed from a pool (e.g., upon liquidation). During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance and the recorded investment in the Firm’s PCI loan portfolio, primarily reflecting the cumulative effect of interest forgiveness modifications. This adjustment had no impact to the Firm’s Consolidated statements of income.
(b)Includes risk-rated loans that have been placed on nonaccrual status and loans that have been modified in a TDR.
(c)The allowance for lending-related commitments is reported in other liabilities on the Consolidated balance sheets.
(d)The Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance.
(d)Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $800 million of charge-offs of Chapter 7 loans. See Consumer Credit Portfolio on pages 120–129 of this Annual Report for further details.


140JPMorgan Chase & Co./20132014 Annual Report129


Management’s discussion and analysis

Provision for credit losses
For the year ended December 31, 20132014, the provision for credit losses was $225$3.1 billion, compared with $225 million, down by 93% from 2012. The provision for the year ended December 31, 20132013. included
The increase in consumer, excluding credit card, provision for credit losses for the year ended December 31, 2014 reflected a $5.6 billion$904 million reduction in the allowance for loan losses,, due to the impact of improved home prices on the residential real estate portfolio and improved delinquency trends as noted above in the residential real estate andAllowance for Credit Losses discussion, which was lower than the $3.8 billion reduction in the prior year. The lower allowance reduction was partially offset by lower net charge-offs in 2014.
The increase in credit card portfolios.
Total consumer provision for credit losses was $308for the year ended December 31, 2014 reflected a $350 million in 2013, compared with $3.7 billion in 2012. The decline in the total consumer provision was attributable to continued reductions
reduction in the allowance for loan losses, resulting from the impact of improved home prices on the residential real
estate portfolio, and improved delinquency trendsas noted above in the residential real estate and credit card portfolios, as well asAllowance for Credit Losses discussion, which was lower than the $1.7 billion reduction in the prior year. The lower allowance reduction was partially offset by lower net charge-offs partially due to the prior year incremental charge-offs of $800 million recorded in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy.2014.
In 2013 theThe wholesale provision for credit losses wasfor the year ended December 31, 2014 reflected a benefit of $83 million, compared with a benefit of $361 million in 2012. The current periods’ wholesale provision for credit losses reflected acontinued favorable credit environment as evidenced by low charge-off rates, and stable credit quality trends. declining nonaccrual balances and other portfolio activity.
For further information on the provision for credit losses, see the Consolidated Results of Operations on pages 71–74 of this Annual Report.68–71.



Year ended December 31, Provision for loan losses 
Provision for
lending-related commitments
 Total provision for credit losses Provision for loan losses 
Provision for
lending-related commitments
 Total provision for credit losses
(in millions) 2013
2012
2011 2013
2012
2011
 2013
2012
2011
 2014
2013
2012 2014
2013
2012
 2014
2013
2012
Consumer, excluding credit card $(1,872)$302
$4,670
 $1
$
$2
 $(1,871)$302
$4,672
 $414
$(1,872)$302
 $5
$1
$
 $419
$(1,871)$302
Credit card 2,179
3,444
2,925
 


 2,179
3,444
2,925
 3,079
2,179
3,444
 


 3,079
2,179
3,444
Total consumer 307
3,746
7,595
 1

2
 308
3,746
7,597
 3,493
307
3,746
 5
1

 3,498
308
3,746
Wholesale (119)(359)17
 36
(2)(40) (83)(361)(23) (269)(119)(359) (90)36
(2) (359)(83)(361)
Total provision for credit losses $188
$3,387
$7,612
 $37
$(2)$(38) $225
$3,385
$7,574
Total $3,224
$188
$3,387
 $(85)$37
$(2) $3,139
$225
$3,385


130JPMorgan Chase & Co./20132014 Annual Report141

Management’s discussion and analysis

MARKET RISK MANAGEMENT
Market risk is the potential for adverse changes in the value of the Firm’s assets and liabilities resulting from changes in market variables such as interest rates, foreign exchange rates, equity prices, commodity prices, implied volatilities or credit spreads.
Market risk management
Market Risk is an independent risk management function that works in close partnership with the lines of business, including Treasuryidentifies and CIO within Corporate/Private Equity, to identify and monitormonitors market risks throughout the Firm and to definedefines market risk policies and procedures. The Market Risk function reports to the Firm’s CRO.
Market Risk seeks to control risk, facilitate efficient risk/return decisions, reduce volatility in operating performance and provide transparency into the Firm’s market risk profile for senior management, the Board of Directors and regulators. Market Risk is responsible for the following functions:
Establishment of a market risk policy framework
Independent measurement, monitoring and control of line of business and firmwide market risk
Definition, approval and monitoring of limits
Performance of stress testing and qualitative risk assessments
Risk identification and classification
Each line of business is responsible for the management of the market risks within its units. The independent risk management group responsible for overseeing each line of business is charged with ensuring that all material market risks are appropriately identified, measured, monitored and managed in accordance with the risk policy framework set out by Market Risk.
Risk measurement
Tools used to measure risk
Because no single measure can reflect all aspects of market risk, the Firm uses various metrics, both statistical and nonstatistical, including:
VaR
Economic-value stress testing
Nonstatistical risk measures
Loss advisories
Profit and loss drawdowns
Earnings-at-risk
Risk identificationmonitoring and control
Market risk is controlled primarily through a series of limits set in the context of the market environment and business strategy. In setting limits, the Firm takes into consideration factors such as market volatility, product liquidity and accommodation of client business and management experience. The Firm maintains different levels of limits. Corporate level limits include VaR and stress limits. Similarly, line of business limits include VaR and stress limits and may be supplemented by loss advisories, nonstatistical measurements and profit and loss drawdowns. Limits may also be set within the lines of business, as well at the portfolio or legal entity level.
Limits are set by Market Risk and are regularly reviewed and updated as appropriate, with any changes approved by lines of business management and Market Risk. Senior management, including the Firm’s CEO and CRO, are responsible for largereviewing and approving certain of these risk limits on an ongoing basis. All limits that have not been reviewed within specified time periods by Market Risk are escalated to senior management. The lines of business are responsible for adhering to established limits against which exposures (“RIFLEs”)are monitored and reported.
Earnings-at-riskLimit breaches are required to be reported in a timely manner by Risk Management to limit approvers, Market Risk and senior management. In the event of a breach, Market Risk consults with Firm senior management and lines of business senior management to determine the appropriate course of action required to return to compliance, which may include a reduction in risk in order to remedy the breach. Certain Firm or line of business-level limits that have been breached for three business days or longer, or by more than 30%, are escalated to senior management and the Firmwide Risk Committee.


142JPMorgan Chase & Co./20132014 Annual Report131


Management’s discussion and analysis

The following table summarizes by LOB the predominant business activities that give rise to market risks,risk, and the market risk management tools utilized to manage those risks; CB is not presented in the table below as it does not give rise to significant market risk.
 Risk identification and classification for business activities
     
 LOBPredominant business activities and related market risksPositions included in Risk Management VaR
Positions included in other risk measures (Not included in Risk Management VaR)(a)(b)
 CIB
• Makes markets and services its clients’ activity in productsclients across fixed income, foreign exchange, equities and commodities
• Market risk arising from market making and other derivatives activities which may lead to a potential decline in net income as a result of changes in market prices; e.g. rates and credit spreads
• Market risk(a) related to:
• Trading assets/liabilities - debt and equity instruments, and derivatives, including hedges of the retained loan portfolio and CVA
• Certain securities purchased under resale agreements and securities borrowed
• Certain securities loaned or sold under repurchase agreements
• Structured notes see Note 4 on pages 215-218 of this Annual Report
• Derivative CVA
• Hedges of the retained loan portfolio and CVA, classified as derivatives
• Principal investing activities
• Retained loan portfolio
• Deposits

• DVA and FVA on derivatives and structured notes
 
 
 
     
 CCB
OriginationOriginates and servicing ofservices mortgage loans
• Complex, non-linear interest rate risks, as well asand basis risk
• Non-linear risk arises primarily from prepayment options embedded in mortgages and changes in the probability of newly originated mortgage commitments actually closing
• Basis risk results from differences in the relative movements of the rate indices underlying mortgage exposure and other interest rates
Mortgage Banking
• Mortgage pipeline loans, classified as derivatives
• Warehouse loans, classified as trading assets - debt instruments
• MSRs
• Hedges of the MSRs and loans, classified as derivatives
Interest onlyInterest-only securities, classified as trading assets and related hedges classified as derivatives
• Retained loan portfolio
• Deposits
     
 Corporate/Private equityCorporatePredominantly responsible for managingManages the Firm’s liquidity, funding, structural interest rate and foreign exchange risks arising from activities undertaken by the Firm’s four major reportable business segments as well as executing the Firm’s capital plan
Treasury and CIO
• Primarily derivative positions measured at fair value through earnings, classified as derivatives
• Private Equityequity and other related investments
• Investment securities portfolio and related hedges
• Deposits
• Long-term debt and related hedges
     
 AM• Market risk arising from the Firm’s initial capital investments in products, such as mutual funds, which are managed by AMHedges ofInitial seed capital investments and related hedges classified as derivatives
• Initial seed capital investments
• Capital invested alongside third-party investors, typically in privately distributed collective vehicles managed by AM (i.e., Co-Investments)co-Investments)
• Retained loan portfolio
• Deposits
(a)
AdditionalMarket risk for derivatives is generally measured after consideration of DVA and FVA on those positions; market risk positions result from debit valuation adjustments (“DVA”) taken onfor structured notes and derivative liabilitiesis generally measured without consideration to reflect the credit quality of the Firm. Neither DVA nor the additional market risk positions resulting from it are included in VaR.
(b)During the fourth quarter of 2013, the Firm implemented a funding valuation adjustment (“FVA”) framework in order to incorporate the impact of funding into its valuation estimates for OTC derivatives and structured notes. FVA gives rise to additional market risk positions, and is not currently included in VaR.  Effective in the first quarter of 2014, the FVA market risk exposure and its associated hedges will be included in CIB’s average VaR.such adjustments.

132JPMorgan Chase & Co./20132014 Annual Report143

Management’s discussion and analysis

Value-at-risk
JPMorgan Chase utilizes VaR, a statistical risk measure, to estimate the potential loss from adverse market moves in a normal market environment consistent with the day-to-day risk decisions made by the lines of business.
environment. The Firm has onea single overarching VaR model framework used for calculating Risk Management VaR used for risk management purposesand Regulatory VaR.
The framework is employed across the Firm which utilizesusing historical simulation based on data for the previous 12 months. The framework’s approach assumes that historical changes in market values are representative of the distribution of potential outcomes in the immediate future. The Firm believes the use of Risk Management VaR provides a stable measure of VaR that closely aligns to the day-to-day risk management decisions made by the lines of business and provides necessary/appropriate information to respond to risk events on a daily basis.
Risk Management VaR is calculated assuming a one-day holding period and an expected tail-loss methodology which approximates a 95% confidence level. This means that, assuming current changes in market values are consistent with the historical changes used in the simulation, the Firm would expect to incur VaR “band breaks,” defined as losses greater than that predicted by VaR estimates, not more than five times every 100 trading days. The number of VaR band breaks observed can differ from the statistically expected number of band breaks if the current level of market volatility is materially different from the level of market volatility during the twelve months of historical data used in the VaR calculation.
Underlying the overall VaR model framework are individual VaR models that simulate historical market returns for individual products and/or risk factors. To capture material market risks as part of the Firm’s risk management framework, comprehensive VaR model calculations are performed daily for businesses whose activities give rise to market risk. These VaR models are granular and incorporate numerous risk factors and inputs to simulate daily changes in market values over the historical period; inputs are selected based on the risk profile of each portfolio as sensitivities and historical time series used to generate daily market values may be different across product types or risk management systems. The VaR model results across all portfolios are aggregated at the Firm level.
Data sources used in VaR models may be the same as those used for financial statement valuations. However, in cases where market prices are not observable, or where proxies are used in VaR historical time series, the sources may differ. In addition, the daily market data used in VaR models may be different than the independent third-party data collected for VCG price testing in their monthly valuation process (see pages 196–200 of this Annual ReportValuation process in Note 3 for further information on the Firm’s valuation process.)process). VaR model calculations require more timely (i.e., daily)daily data and a consistent source for valuation and therefore it is not
practical to use the data collected in the VCG monthly valuation process.
VaR provides a consistent framework to measure risk profiles and levels of diversification across product types and is used for aggregating risks across businesses and monitoring limits. These VaR results are reported to senior management, the Board of Directors and regulators.
Since VaR is based on historical data, it is an imperfect measure of market risk exposure and potential losses, and it is not used to estimate the impact of stressed market conditions or to manage any impact from potential stress events. In addition, based on their reliance on available historical data, limited time horizons, and other factors, VaR measures are inherently limited in their ability to measure certain risks and to predict losses, particularly those associated with market illiquidity and sudden or severe shifts in market conditions. As VaR cannot be used to determine future losses in the Firm’s market risk positions, theThe Firm therefore considers other metrics,measures in addition to VaR, such as economic-value stress testing, and other techniques, as described further below, to capture and manage its market risk positions under stressed scenarios.positions.
ForIn addition, for certain products, specific risk parameters are not captured in VaR due to the lack of inherent liquidity and availability of appropriate historical data. The Firm uses proxies to estimate the VaR for these and other products when daily time series are not available. It is likely that using an actual price-based time series for these products, if available, would affect the VaR results presented.
The Firm uses alternative methods to capture and measure those risk parameters that are not otherwise captured in VaR, including economic-value stress testing and nonstatistical measures and risk identification for large exposures as described further below.
The Firm’s VaR model calculations are continuouslyperiodically evaluated and enhanced in response to changes in the composition of the Firm’s portfolios, changes in market conditions, improvements in the Firm’s modeling techniques and other factors. Such changes will also affect historical comparisons of VaR results. Model changes go through a review and approval process by the Model Review Group prior to implementation into the operating environment. For further information, see Model risk on page 139153 of this Annual Report..
Separately, the Firm calculates a daily aggregated VaR in accordance with regulatory rules (“Regulatory VaR”), which is used to derive the Firm’s regulatory VaR-based capital requirements under the Basel 2.5 Market Risk Rule (“Basel 2.5”).III. This Regulatory VaR model framework currently assumes a ten business-day holding period and an expected tail loss methodology which approximates a 99% confidence level. Regulatory VaR is applied to “covered” positions as defined by Basel 2.5,III, which may be different than the positions included in the Firm’s Risk Management VaR. For example, credit derivative hedges of accrual loans


144JPMorgan Chase & Co./2013 Annual Report



are included in the Firm’s Risk Management VaR, while Regulatory VaR excludes these credit derivative hedges.hedges. In addition, in contrast to the Firm’s Risk Management VaR, Regulatory VaR currently excludes the diversification benefit for certain VaR models.


JPMorgan Chase & Co./2014 Annual Report133

Management’s discussion and analysis

For additional information on Regulatory VaR and the other components of market risk regulatory capital (e.g. VaR-based measure, stressed VaR-based measure and the respective backtesting) for the Firm, see JPMorgan Chase’s
 
Basel III Pillar 3 Regulatory Capital Disclosures – Market Risk Pillar 3 Report”reports, which are available on the Firm’s website (http://investor.shareholder.com/jpmorganchase/basel.cfm) and Capital Management on pages 160–167 of this Annual Report..

The table below shows the results of the Firm’s Risk Management VaR measure using a 95% confidence level.
Total VaRTotal VaR        Total VaR        
As of or for the year ended December 31,2013 2012 At December 31,2014 2013 At December 31,
(in millions) Avg.MinMax  Avg.MinMax 20132012 Avg.MinMax  Avg.MinMax 20142013
CIB trading VaR by risk type                                    
Fixed income$43
(a) 
$23
 $62
 $83
(a) 
$47
 $131
 $36
(a) 
$69
(a) 
$34
 $23
 $45
 $43
 $23
 $62
 $34
 $36
 
Foreign exchange7
 5
 11
 10
 6
 22
 9
 8
 8
 4
 25
 7
 5
 11
 8
 9
 
Equities13
 9
 21
 21
 12
 35
 14
 22
 15
 10
 23
 13
 9
 21
 22
 14
 
Commodities and other14
 11
 18
 15
 11
 27
 13
 15
 8
 5
 14
 14
 11
 18
 6
 13
 
Diversification benefit to CIB trading VaR(34)
(b) 
NM
(c) 
NM
(c) 
 (45)
(b) 
NM
(c) 
NM
(c) 
 (36)
(b) 
(39)
(b) 
(30)
(a) 
NM
(b) 
NM
(b) 
 (34)
(a) 
NM
(b) 
NM
(b) 
 (32)
(a) 
(36)
(a) 
CIB trading VaR43
 21
 66
 84
 50
 128
 36
 75
 35
 24
 49
 43
 21
 66
 38
 36
 
Credit portfolio VaR13
 10
 18
 25
 16
 42
 11
 18
 13
 8
 18
 13
 10
 18
 16
 11
 
Diversification benefit to CIB VaR(9)
(b) 
NM
(c) 
NM
(c) 
 (13)
(b) 
NM
(c) 
NM
(c) 
 (5)
(b) 
(9)
(b) 
(8)
(a) 
NM
(b) 
NM
(b) 
 (9)
(a) 
NM
(b) 
NM
(b) 
 (9)
(a) 
(5)
(a) 
CIB VaR47
(a)(e) 
25
 74
 96
(a)(e) 
58
 142
 42
(a)(e) 
84
(a)(e) 
40
 29
 56
 47
 25
 74
 45
 42
 
                                
Mortgage Banking VaR12
 4
 24
 17
 8
 43
 5
 24
 7
 2
 28
 12
 4
 24
 3
 5
 
Treasury and CIO VaR (f)(c)
6
(a) 
3
 14
 92
(d) 
5
(d) 
196
(d) 
 4
 6
 4
 3
 6
 6
 3
 14
 4
 4
 
Asset Management VaR4
 2
 5
 2
 
(g) 
5
 3
 2
 3
 2
 4
 4
 2
 5
 2
 3
 
Diversification benefit to other VaR(8)
(b) 
NM
(c) 
NM
(c) 
 (10)
(b) 
NM
(c) 
NM
(c) 
 (5)
(b) 
(7)
(b) 
(4)
(a) 
NM
(b) 
NM
(b) 
 (8)
(a) 
NM
(b) 
NM
(b) 
 (3)
(a) 
(5)
(a) 
Other VaR14
 6
 28
  101
 18
 204
  7
 25
 10
 5
 27
  14
 6
 28
  6
 7
 
Diversification benefit to CIB and other VaR(9)
(b) 
NM
(c) 
NM
(c) 
 (45)
(b) 
NM
(c) 
NM
(c) 
 (5)
(b) 
(11)
(b) 
(7)
(a) 
NM
(b) 
NM
(b) 
 (9)
(a) 
NM
(b) 
NM
(b) 
 (5)
(a) 
(5)
(a) 
Total VaR$52
 $29
 $87
 $152
 $93
 $254
 $44
 $98
 $43
 $30
 $70
 $52
 $29
 $87
 $46
 $44
 
(a)On July 2, 2012, CIO transferred its synthetic credit portfolio, other than a portion aggregating approximately $12 billion notional, to CIB; CIO’s retained portfolio was effectively closed out during the three months ended September 30, 2012.
(b)Average portfolio VaR and period-end portfolio VaR were less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that risks are not perfectly correlated.
(c)(b)Designated as not meaningful (“NM”), because the minimum and maximum may occur on different days for distinct risk components, and hence it is not meaningful to compute a portfolio-diversification effect.
(d)The Firm restated its 2012 first quarter financial statements regarding the CIO synthetic credit portfolio. The CIO VaR amounts for 2012 were not recalculated to reflect the restatement.
(e)Effective in the fourth quarter of 2012, CIB’s VaR includes the VaR of the former reportable business segments, Investment Bank and Treasury & Securities Services (“TSS”), which were combined to form the CIB business segment as a result of the reorganization of the Firm’s business segments. TSS VaR was not material and was previously classified within Other VaR. Prior period VaR disclosures were not revised as a result of the business segment reorganization.
(f)(c)The Treasury and CIO VaR includes Treasury VaR as of the third quarter of 2013.
(g)The minimum Asset Management VaR for 2012 was immaterial.

As presented in the table above, average Total VaR and average CIB VaR decreased during 20132014, compared with 2012. These decreases were2013. The decrease in Total VaR was primarily drivendue to risk reduction in CIB and Mortgage Banking as well as lower volatility in the historical one-year look-back period during 2014 versus 2013.
Average CIB trading VaR decreased during 2014 primarily due to lower VaR in Fixed Income (driven by reducedunwinding of risk and redemptions in the synthetic credit portfolio, and lower market volatility across multiple asset classes.
During the third quarter of 2012, the Firm applied a new VaR model to calculate VaR for CIO’s synthetic credit portfolio that had been transferred to the CIB on July 2, 2012. In the first quarter of 2013, in order to achieve consistency among like products within CIB and in conjunction with the implementation of Basel 2.5 requirements, the Firm moved CIO’s synthetic credit portfolio to an existing VaR model within the CIB. This change had an insignificant impact to the average fixed income VaR and average total CIB trading and credit portfolio VaR, and it had no impact to the average Total VaR compared with the model used in the thirdhistorical one-year look-back period) and fourth quartersto reduced risk positions in commodities.
Average Mortgage Banking VaR decreased during 2014 as a result of 2012.reduced exposures due to lower loan originations.
Average Treasury and CIO VaR for the year ended December 31, 2013, decreased from 2012, predominantly reflecting the reduction in and transfer of risk from CIO’s synthetic credit portfolio to the CIB on July 2, 2012. The index credit derivative positions retained by CIO were effectively closed out during the three months ended September 30, 2012.
Average Mortgage Banking VaR for the year ended December 31, 2013, decreased from 2012.2014, compared with 2013. The decrease is attributablepredominantly reflected the unwind and roll-off of certain marked to reduced risk acrossmarket positions, and lower market volatility in the Mortgage Production and Mortgage Servicing businesses.historical one-year look-back period.
The Firm’s average Total VaR diversification benefit was $9$7 million or 15%16% of the sum for 2013,2014, compared with $45$9 million or 23%17% of the sum for 2012.2013. In general, over the course of the year, VaR exposure can vary significantly as positions change, market volatility fluctuates and diversification benefits change.



JPMorgan Chase & Co./2013 Annual Report145

Management’s discussion and analysis

VaR back-testing
The Firm evaluates the effectiveness of its VaR methodology by back-testing, which compares the daily Risk Management VaR results with the daily gains and losses recognized on market-risk related revenue.
Effective during the fourth quarter of 2013, the Firm revised itsThe Firm’s definition of market risk-related gains and losses to beis consistent with the definition used by the banking regulators under Basel 2.5.III. Under this definition market risk-related gains and losses are defined as: profits and losses on the Firm’s Risk Management positions, excluding fees, commissions, fair valuecertain valuation adjustments (e.g., liquidity and DVA), net interest income, and gains and losses arising from intraday trading.


134JPMorgan Chase & Co./2014 Annual Report



The following chart compares the daily market risk-related gains and losses on the Firm’s Risk Management positions for the year ended December 31, 2013, under the revised definition.2014. As the chart presents market risk-related gains and losses related to those positions included in the Firm’s Risk Management VaR, the results in the table below differ from the results of backtesting disclosed in the Market Risk section of the
Firm’s Basel 2.5 report,III Pillar 3 Regulatory Capital Disclosures reports, which are based on Regulatory VaR.VaR applied to covered positions. The chart shows that for the year ended December 31, 2013,2014, the Firm observed twofive VaR band breaks and posted gains on 177157 of the 260 days in this period.


Prior to the fourth quarter of 2013, the Firm disclosed a histogram which presented the results of daily backtesting against its daily market risk-related gains and losses for positions included in the Firm’s Risk Management VaR calculation. Under this previous presentation, the market risk related revenue was defined as the change in value of: principal transactions revenue for CIB, and Treasury and CIO; trading-related net interest income for CIB, Treasury and CIO, and Mortgage Production and Mortgage Servicing in CCB; CIB brokerage commissions, underwriting fees or
other revenue; revenue from syndicated lending facilities that the Firm intends to distribute; mortgage fees and related income for the Firm’s mortgage pipeline and warehouse loans, MSRs, and all related hedges; and market-risk related revenue from Asset Management hedges; gains and losses from DVA were excluded. Under this prior measure there were no VaR band breaks nor any trading loss days for the year ended December 31, 2013.


146JPMorgan Chase & Co./2013 Annual Report



Other risk measures
Economic-value stress testing
Along with VaR, stress testing is an important tool in measuring and controlling risk. While VaR reflects the risk of loss due to adverse changes in markets using recent historical market behavior as an indicator of losses, stress testing is intended to capture the Firm’s exposure to unlikely but plausible events in abnormal markets. The Firm runs weekly stress tests on market-related risks across the lines of business using multiple scenarios that assume significant changes in risk factors such as credit spreads, equity prices, interest rates, currency rates or commodity prices. The framework uses a grid-based approach, which calculates multiple magnitudes of stress for both market rallies and market sell-offs for each risk factor. Stress-test results, trends and explanations based on current market risk positions are reported to the Firm’s senior management and to the lines of business to allow them to better understand the sensitivity of positions to certain defined events and to enable them to manage their risks with more transparency.

Stress scenarios are defined and reviewed by Market Risk, and significant changes are reviewed by the relevant Risk Committees. While most of the scenarios estimate losses based on significant market moves, such as an equity market collapse or credit crisis, the Firm also develops scenarios to quantify risk arising from specific portfolios or concentrations of risks, which attempt to capture certain idiosyncratic market movements. Scenarios may be redefined on an ongoing basis to reflect current market conditions. Ad hoc scenarios are run in response to specific market events or concerns. Furthermore, theThe Firm’s stress testing framework is utilized in calculating results under scenarios mandated by the Federal Reserve’s CCAR and ICAAP (“Internal Capital Adequacy Assessment Process”) processes.


JPMorgan Chase & Co./2014 Annual Report135

Management’s discussion and analysis

Nonstatistical risk measures
Nonstatistical risk measures include sensitivities to variables used to value positions, such as credit spread sensitivities, interest rate basis point values and market values. These measures provide granular information on the Firm’s market risk exposure. They are aggregated by line-of-business and by risk type, and are used for tactical control and monitoring limits.
Loss advisories and profit and loss drawdowns
Loss advisories and profit and loss drawdowns are tools used to highlight trading losses above certain levels of risk tolerance. Profit and loss drawdowns are defined as the decline in net profit and loss since the year-to-date peak revenue level.
Risk identification for large exposures
Individuals who manage risk positions consider potential material losses that could arise from specific, unusual events, such as a potential change in tax legislation, or a particular combination of unusual market moves. This information allows the Firm to monitor further earnings vulnerability that is not adequately covered by standard risk measures.
Earnings-at-risk
The VaR and stress-test measures described above illustrate the total economic sensitivity of the Firm’s Consolidated Balance Sheetsbalance sheets to changes in market variables. The effect of interest rate exposure on the Firm’s reported net income is also important as interest rate risk represents one of the Firm’s significant market risks. Interest rate risk arises not only from trading activities but also from the Firm’s traditional banking activities, which include extension of loans and credit facilities, taking deposits and issuing debt. The Firm evaluates its structural interest rate risk exposure through earnings-at-risk, which measures the extent to which changes in interest rates will affect the Firm’s core net interest income (see page 78 for further discussion of core net interest income) and interest rate-sensitive fees. Earnings-at-risk excludes the impact of trading activities and MSR, as these sensitivities are captured under VaR.
The CIO, Treasury and Corporate (“CTC”) Risk Committee establishes the Firm’s structural interest rate risk policies and market risk limits, which are subject to approval by the Risk Policy Committee of the Firm’s Board of Directors. CIO, working in partnership with the lines of business, calculates the Firm’s structural interest rate risk profile and reviews it with senior management including the CTC Risk Committee and the Firm’s ALCO. In addition, oversight of structural interest rate risk is managed through a dedicated risk function reporting to the CTC CRO. This risk function is responsible for providing independent oversight and governance around assumptions; and establishing and monitoring limits for structural interest rate risk.
Structural interest rate risk can occur due to a variety of factors, including:
Differences in the timing among the maturity or repricing of assets, liabilities and off-balance sheet instruments.
Differences in the amounts of assets, liabilities and off-balance sheet instruments that are repricing at the same time.
Differences in the amounts by which short-term and long-term market interest rates change (for example, changes in the slope of the yield curve).
The impact of changes in the maturity of various assets, liabilities or off-balance sheet instruments as interest rates change.
The Firm manages interest rate exposure related to its assets and liabilities on a consolidated, corporate-wide basis. Business units transfer their interest rate risk to Treasury through a transfer-pricing system, which takes into account the elements of interest rate exposure that can be risk-managed in financial markets. These elements include asset and liability balances and contractual rates of interest, contractual principal payment schedules, expected prepayment experience, interest rate reset dates and maturities, rate indices used for repricing, and any interest rate ceilings or floors for adjustable rate products. All transfer-pricing assumptions are dynamically reviewed.
Oversight of structural interest rate risk is managed through a dedicated risk function reporting to the CTC CRO. This risk function is responsible for providing independent oversight,


JPMorgan Chase & Co./2013 Annual Report147

Management’s discussion and analysis

creating governance over assumptions and establishing and monitoring limits for structural interest rate risk.
The Firm manages structural interest rate risk generally through its investment securities portfolio and related derivatives. The Firm evaluates its structural interest rate risk exposure through earnings-at-risk, which measures the extent to which changes in interest rates will affect the Firm’s core net interest income (see page 83 of this Annual Report for further discussion of core net interest income) and interest rate-sensitive fees. Earnings-at-risk excludes the impact of trading activities and MSR, as these sensitivities are captured under VaR.
The Firm conducts simulations of changes in structural interest rate-sensitive revenue under a variety of interest rate scenarios. Earnings-at-risk scenarios estimate the potential change in this revenue, and the corresponding impact to the Firm’s pretax core net interest income, over the following 12 months, utilizing multiple assumptions as described below. These scenarios highlight exposures to changes in interest rates, pricing sensitivities on deposits, optionality and changes in product mix. The scenarios include forecasted balance sheet changes, as well as prepayment and reinvestment behavior. Mortgage prepayment assumptions are based on current interest rates compared with underlying contractual rates, the time since origination, and other factors which are updated periodically based on historical experience.
JPMorgan Chase’s 12-month pretax core net interest income sensitivity profiles.(Excludes the impact of trading activities and MSRs)
Instantaneous change in rates(a)
 Instantaneous change in rates 
(in millions)+200 bps+100 bps-100 bps-200 bps+200 bps+100 bps-100 bps-200 bps
December 31, 2013$4,718
 $2,518
 NM
(b) 
NM
(b) 
December 31, 20123,886
 2,145
 NM
(b) 
NM
(b) 
December 31, 2014$4,667

$2,864

NM
(a) 
NM
(a) 
(a)Instantaneous changes in interest rates present a limited view of risk, and so alternative scenarios are also reviewed.
(b)Downward 100- and 200-basis-points parallel shocks result in a federal funds target rate of zero and negative three- and six-month treasuryU.S. Treasury rates. The earnings-at-risk results of such a low-probability scenario are not meaningful.
The change in earnings-at-risk from December 31, 2012, resulted from higher expected deposit balances, partially offset by repositioning the investment securities portfolio. The Firm’s benefit to rising rates is largely a result of reinvesting at higher yields and assets re-pricing at a faster pace than deposits.
Additionally, another interest rate scenario used by the Firm — involving a steeper yield curve with long-term rates rising by 100 basis points and short-term rates staying at current levels — results in a 12-month pretax core net interest income benefit of $407$566 million. The increase in core net interest income under this scenario reflects the Firm reinvesting at the higher long-term rates, with funding costs remaining unchanged.
Risk monitoring and control
Limits
Market risk is controlled primarily through a series of limits set in the context of the market environment and business strategy. In setting limits, the Firm takes into consideration factors such as market volatility, product liquidity and accommodation of client business and management experience. The Firm maintains different levels of limits. Corporate level limits include VaR and stress limits. Similarly, line of business limits include VaR and stress limits and may be supplemented by loss advisories, nonstatistical measurements and profit and loss drawdowns. Limits may also be allocated within the lines of business, as well at the portfolio level.
Limits are established by Market Risk in agreement with the lines of business. Limits are reviewed regularly by Market Risk and updated as appropriate, with any changes approved by lines of business management and Market Risk. Senior management, including the Firm’s Chief Executive Officer and Chief Risk Officer, are responsible for reviewing and approving certain of these risk limits on an ongoing basis. All limits that have not been reviewed within specified time periods by Market Risk are escalated to senior management. The lines of business are responsible for adhering to established limits against which exposures are monitored and reported.
Limit breaches are required to be reported in a timely manner by Risk Management to limit approvers, Market Risk and senior management. In the event of a breach, Market Risk consults with Firm senior management and lines of business senior management to determine the appropriate course of action required to return to compliance, which may include a reduction in risk in order to remedy the excess. Any Firm or line of business-level limits that are in excess for three business days or longer, or that are over limit by more than 30%, are escalated to senior management and the Firmwide Risk Committee.


148136 JPMorgan Chase & Co./20132014 Annual Report



COUNTRY RISK MANAGEMENT
Country risk is the risk that a sovereign event or action alters the value or terms of contractual obligations of obligors, counterparties and issuers or adversely impactsaffects markets related to a particular country. The Firm has a comprehensive country risk management framework for assessing country risks, determining risk tolerance, and measuring and monitoring direct country exposures in the Firm. The Country Risk Management group is responsible for developing guidelines and policypolicies for managing country risk in both emerging and developed countries. The Country Risk Management group actively monitors the various portfolios giving rise to country risk to ensure the Firm’s country risk exposures are diversified and that exposure levels are appropriate given the Firm’s strategy and risk tolerance relative to a country.
Country risk organization
The Country Risk Management group is an independent risk management function which works in close partnership with other risk functions to identify and monitor country risk within the Firm. The Firmwide Risk Executive for Country Risk reports to the Firm’s CRO.
Country Risk Management is responsible for the following functions:
Developing guidelines and policies consistent with a comprehensive country risk framework
Assigning sovereign ratings and assessing country risks
Measuring and monitoring country risk exposure and stress across the Firm
Managing country limits and reporting trends and limit breaches to senior management
Developing surveillance tools for early identification of potential country risk concerns
Providing country risk scenario analysis
Country risk identification and measurement
The Firm is exposed to country risk through its lending, investing, and market-making activities, whether cross-border or locally funded. Country exposure includes activity with both government and private-sector entities in a country. Under the Firm’s internal country risk management approach, country exposure is reported based on the country where the majority of the assets of the obligor, counterparty, issuer or guarantor are located or where the majority of its revenue is derived, which may be different than the domicile (legal residence) or country of incorporation of the obligor, counterparty, issuer or guarantor. Country exposures are generally measured by considering the Firm’s risk to an immediate default of the counterparty or obligor, with zero recovery. Assumptions are sometimes required in determining the measurement and allocation of country exposure, particularly in the case of certain tranched credit derivatives. Different measurement approaches or assumptions would affect the amount of reported country exposure.
Under the Firm’s internal country risk measurement framework:
Lending exposures are measured at the total committed amount (funded and unfunded), net of the allowance for credit losses and cash and marketable securities collateral received
Securities financing exposures are measured at their receivable balance, net of collateral received
Debt and equity securities are measured at the fair value of all positions, including both long and short positions
Counterparty exposure on derivative receivables including credit derivative receivables, is measured at the derivative’s fair value, net of the fair value of the related collateralcollateral. Counterparty exposure on derivatives can change significantly because of market movements.
Credit derivatives protection purchased and sold is reported based on the underlying reference entity and is measured at the notional amount of protection purchased or sold, net of the fair value of the recognized derivative receivable or payable. Credit derivatives protection purchased and sold in the Firm’s market-making activities is presentedmeasured on a net basis, as such activities often result in selling and purchasing protection related to the same underlying reference entity; this reflects the manner in which the Firm manages these exposures


JPMorgan Chase & Co./2014 Annual Report137

Management’s discussion and analysis

The Firm also has indirect exposures to country risk (for example, related to the collateral received on securities financing receivables or related to client clearing activities). These indirect exposures are managed in the normal course of business through the Firm’s credit, market, and operational risk governance, rather than through Country Risk Management.
The Firm’s internal country risk reporting differs from the reporting provided under FFIECthe Federal Financial Institutions Examination Council (“FFIEC”) bank regulatory requirements as there are significant differences in reporting methodology. For further information on the FFIEC’s reporting methodology, see Cross-border outstandings on page 357 of the 2013Form 10-K.325.



JPMorgan Chase & Co./2013 Annual Report149

Management’s discussion and analysis

Country risk stress testing
The country risk stress framework aims to identify potential losses arising from a country crisis by capturing the impact of large asset price movements in a country based on market shocks combined with counterparty specific assumptions. Country Risk Management periodically defines and runs ad hoc stress scenarios for individual countries in response to specific market events and sector performance concerns.
Country risk monitoring and control
The Country Risk Management Group establishes guidelines for sovereign ratings reviews and limit management. Country stress and nominal exposures are measured under a comprehensive country limit framework. Country ratings and limits activity are actively monitored and reported on a regular basis. Country limit requirements are reviewed and approved by senior management as often as necessary, but at least annually. In addition, the Country Risk Management group uses surveillance tools for early identification of potential country risk concerns, such as signaling models and ratings indicators.


 
Country risk reporting
The following table presents the Firm’s top 20 exposures by country (excluding the U.S.). as of December 31, 2014. The selection of countries is based solely on the Firm’s largest total exposures by country, based on the Firm’s internal country risk management approach, and does not represent the Firm’s view of any actual or potentially adverse credit conditions. Country exposures may fluctuate from period-to-period due to normal client activity and market flows.
Top 20 country exposuresTop 20 country exposures  Top 20 country exposures  
December 31, 2013 December 31, 2014

(in billions)
 
Lending(a)
Trading and investing(b)(c)
Other(d)
Total exposure 
Lending(a)
Trading and investing(b)(c)
Other(d)
Total exposure
United Kingdom $34.4
$43.5
$1.4
$79.3
 $25.8
$31.1
$1.4
$58.3
Germany 13.0
29.1
0.2
42.3
 23.5
21.6
0.2
45.3
Netherlands 5.3
25.5
2.6
33.4
 6.1
19.2
2.1
27.4
France 13.9
17.0

30.9
 11.4
15.2
0.2
26.8
China 10.8
7.0
0.5
18.3
Japan 11.5
5.5
0.4
17.4
Australia 6.4
10.8

17.2
Canada 12.4
4.2
0.3
16.9
Switzerland 19.9
1.7
0.6
22.2
 9.3
1.7
2.3
13.3
Canada 13.8
5.4
0.2
19.4
Australia 7.4
11.3

18.7
China 11.1
3.9
0.7
15.7
India 5.8
6.2
0.6
12.6
Brazil 5.7
5.6

11.3
 6.3
6.3

12.6
India 6.8
3.8
0.1
10.7
Korea 5.1
5.2
0.1
10.4
Spain 3.4
3.5

6.9
Hong Kong 3.8
3.5
1.7
9.0
 1.7
4.1
1.0
6.8
Korea 4.8
2.9

7.7
Italy 3.4
4.0

7.4
 2.4
3.4
0.2
6.0
Belgium 3.1
2.6
0.1
5.8
Taiwan 2.2
3.5

5.7
Singapore 3.4
2.0
1.3
6.7
 3.1
1.9
0.5
5.5
Mexico 2.3
4.4

6.7
 2.5
3.0

5.5
Japan 3.9
2.6

6.5
Sweden 1.8
4.0
0.1
5.9
Russia 4.7
0.7

5.4
Spain 3.2
1.3

4.5
Malaysia 2.4
1.5
0.6
4.5
Luxembourg 3.5
0.3
1.1
4.9
(a)Lending includes loans and accrued interest receivable, net of collateral and the allowance for loan losses, deposits with banks, acceptances, other monetary assets, issued letters of credit net of participations, and undrawn commitments to extend credit. Excludes intra-day and operating exposures, such as from settlement and clearing activities.
(b)Includes market-making inventory, securities held in AFS accounts, counterparty exposure on derivative and securities financings net of collateral and hedging.
(c)Includes single-name and index and tranched credit derivatives for which one or more of the underlying reference entities is in a country listed in the above table.
(d)Includes capital invested in local entities and physical commodity inventory.

The Firm’s country exposure to Russia was $4.2 billion at December 31, 2014. The Firm is closely monitoring events in the region, and assessing the impact of falling oil prices, a weakening currency, ongoing sanctions and potential countermeasures such as capital controls. The Firm is also focused on possible contagion effects, via trade, financial or political channels.


150138 JPMorgan Chase & Co./2013 Annual Report



Selected European exposure
Notwithstanding the economic and fiscal situation in Europe showing signs of stabilization, with Spain and Ireland exiting their bail out programs and some encouraging progress on financial reform, the Firm continues to closely monitor its exposures in Spain, Italy, Ireland, Portugal and Greece. Management believes its exposure to these five countries is modest relative to the Firm’s aggregate exposures. The Firm continues to conduct business and support client activity in these countries and, therefore, the Firm’s aggregate net exposures and sector distribution may vary over time. In addition, the net exposures may be affected by changes in market conditions, including the effects of interest rates and credit spreads on market valuations.
The following table presents the Firm’s direct exposure to Spain, Italy, Ireland, Portugal and Greece at December 31, 2013, as measured under the Firm’s internal country risk management approach. For individual exposures, corporate clients represent approximately 93% of the Firm’s non-sovereign exposure in these five countries, and substantially all of the remaining 7% of the non-sovereign exposure is to the banking sector.
December 31, 2013
Lending net of Allowance(a)
AFS securities
Trading(b)
Derivative collateral(c)
Portfolio
hedging(d)
Total exposure
(in billions)
Spain      
Sovereign$
$0.5
$(0.2)$
$(0.2)$0.1
Non-sovereign3.2

3.3
(1.9)(0.2)4.4
Total Spain exposure$3.2
$0.5
$3.1
$(1.9)$(0.4)$4.5
       
Italy      
Sovereign$
$
$8.0
$(1.0)$(4.3)$2.7
Non-sovereign3.4

3.0
(1.1)(0.6)4.7
Total Italy exposure$3.4
$
$11.0
$(2.1)$(4.9)$7.4
       
Ireland      
Sovereign$
$
$
$
$(0.1)$(0.1)
Non-sovereign0.2

0.5
(0.1)
0.6
Total Ireland exposure$0.2
$
$0.5
$(0.1)$(0.1)$0.5
       
Portugal      
Sovereign$
$
$0.1
$
$
$0.1
Non-sovereign0.5

0.9
(0.4)(0.1)0.9
Total Portugal exposure$0.5
$
$1.0
$(0.4)$(0.1)$1.0
       
Greece      
Sovereign$
$
$0.1
$
$
$0.1
Non-sovereign0.1

0.5
(0.5)
0.1
Total Greece exposure$0.1
$
$0.6
$(0.5)$
$0.2
       
Total exposure$7.4
$0.5
$16.2
$(5.0)$(5.5)$13.6
(a)
Lending includes loans and accrued interest receivable, deposits with banks, acceptances, other monetary assets, issued letters of credit net of participations, and undrawn commitments to extend credit. Excludes intra-day and operating exposures, such as from settlement and clearing activities. Amounts are presented net of the allowance for credit losses of $100 million (Spain), $43 million (Italy), $6 million (Ireland), $19 million (Portugal), and $13 million (Greece) specifically attributable to these countries. Includes $3.0 billion of unfunded lending exposure at December 31, 2013. These exposures consist typically of committed, but unused corporate credit agreements, with market-based lending terms and covenants.
(b)
Primarily includes: $13.9 billion of counterparty exposure on derivative and securities financings, $1.6 billion of issuer exposure on debt and equity securities. Securities financings of approximately $25.2 billion were collateralized with approximately $27.5 billion of cash and marketable securities as of December 31, 2013.
(c)
Includes cash and marketable securities pledged to the Firm, of which approximately 95% of the collateral was cash at December 31, 2013.
(d)Reflects net protection purchased through the Firm’s credit portfolio management activities, which are managed separately from its market-making activities. Predominantly includes single-name CDS and also includes index credit derivatives and short bond positions.

JPMorgan Chase & Co./2013 Annual Report151

Management’s discussion and analysis

Effect of credit derivatives on selected European exposures
Country exposures in the Selected European exposure table above have been reduced by purchasing protection through single name, index, and tranched credit derivatives. The following table presents the effect of purchased and sold credit derivatives on the trading and portfolio hedging activities in the Selected European exposure table.
December 31, 2013 Trading Portfolio hedging
(in billions) Purchased Sold Net Purchased Sold Net
Spain $(92.5) $92.3
 $(0.2) $(7.8) $7.4
 $(0.4)
Italy (139.7) 140.9
 1.2
 (23.6) 18.7
 (4.9)
Ireland (7.2) 7.1
 (0.1) (0.7) 0.6
 (0.1)
Portugal (32.9) 33.2
 0.3
 (2.8) 2.7
 (0.1)
Greece (7.7) 7.7
 
 (0.7) 0.7
 
Total $(280.0) $281.2
 $1.2
 $(35.6) $30.1
 $(5.5)
Under the Firm’s internal country risk management approach, credit derivatives are generally reported based on the country where the majority of the assets of the reference entity are located. Exposures are measured assuming that all of the reference entities in a particular country default simultaneously with zero recovery. For example, single-name and index credit derivatives are measured at the notional amount, net of the fair value of the derivative receivable or payable. Exposures for index credit derivatives, which may include several underlying reference entities, are determined by evaluating the relevant country for each of the reference entities underlying the named index, and allocating the applicable amount of the notional and fair value of the index credit derivative to each of the relevant countries. Tranched credit derivatives are measured at the modeled change in value of the derivative assuming the simultaneous default of all underlying reference entities in a specific country; this approach considers the tranched nature of the derivative (i.e., that some tranches are subordinate to others) and the Firm’s own position in the structure.
The “Total” line in the table above represents the simple sum of the individual countries. Changes in the Firm’s methodology or assumptions would produce different results.
The credit derivatives reflected in the “Portfolio hedging” column are predominantly single-name CDS used in the Firm’s credit portfolio management activities, which are intended to mitigate the credit risk associated with traditional lending activities and derivative counterparty
exposure. The effectiveness of the Firm’s CDS protection as a hedge of the Firm’s exposures may vary depending upon a number of factors, including the maturity of the Firm’s CDS protection, the named reference entity, and the contractual terms of the CDS. For further information about credit derivatives see Credit derivatives on pages 137–138, and Note 6 on pages 220–233 of this Annual Report.
The Firm’s net presentation of purchased and sold credit derivatives reflects the manner in which this exposure is managed, and reflects, in the Firm’s view, the substantial mitigation of market and counterparty credit risk in its credit derivative activities. Market risk is substantially mitigated because market-making activities, and to a lesser extent, hedging activities, often result in selling and purchasing protection related to the same underlying reference entity. For example, for each of the five named countries as of December 31, 2013, the protection sold by the Firm was more than 94% offset by protection purchased on the identical reference entity.
In addition, counterparty credit risk has also been substantially mitigated by the master netting and collateral agreements in place for these credit derivatives. As of December 31, 2013, 100% of the purchased protection presented in the table above is purchased under contracts that require posting of cash collateral; 88% is purchased from investment-grade counterparties domiciled outside of the selected European countries; and 68% of the protection purchased offsets protection sold on the identical reference entity, with the identical counterparty subject to a master netting agreement.



152JPMorgan Chase & Co./20132014 Annual Report



MODEL RISK MANAGEMENT
Model risk
Model risk is the potential for adverse consequences from decisions based on incorrect or misused model outputs and reports.
The Firm uses models, for many purposes, but primarily for the measurement, monitoring and management of risk positions. Valuation models are employed by the Firm to value certain financial instruments whichthat cannot otherwise be valued using quoted prices. These valuation models may also be employed as inputs to risk management models, including VaR and economic stress models. The Firm also makes use of models for a number of other purposes, including the calculation of regulatory capital requirements and estimating the allowance for credit losses.
Models are owned by various functions within the Firm based on the specific purposes of such models. For example, VaR models and certain regulatory capital models are owned by the line-of-business alignedline of business-aligned risk management functions. Owners of models are responsible for the development, implementation and testing of their models, as well as referral of models to the Model Risk function (within the Model Risk and Development unit) for review and approval. Once models have been approved, model owners are responsible for the maintenance of a robust operating environment and must monitor and evaluate the performance of the models on an ongoing basis. Model owners may seek to enhance models in response to changes in the portfolios and for changes in product and market developments, as well as to capture improvements in available modeling techniques and systems capabilities.
The Model Risk function is part of the Firm’s Model Riskreview and Development unit, which in turn reports to the Chief Risk Officer. The Model Risk function isgovernance functions are independent of the model owners and reviewsthey review and approvesapprove a wide range of models, including risk management, valuation and certain regulatory capital models used by the Firm. The Model Risk review and governance functions are part of the Firm’s Model Risk and Development unit, and the Firmwide Model Risk and Development Executive reports to the Firm’s CRO.
Models are tiered based on an internal standard according to their complexity, the exposure associated with the model and the Firm’s reliance on the model. This tiering is subject to the approval of the Model Risk function. A model review conducted by the Model Risk function considers the model’s
suitability for the specific uses to which it will be put. The factors considered in reviewing a model include whether the model accurately reflects the characteristics of the product and its significant risks, the selection and reliability of model inputs, consistency with models for similar products, the appropriateness of any model-related adjustments, and sensitivity to input parameters and assumptions that cannot be observed from the market. When reviewing a model, the Model Risk function analyzes and challenges the model methodology and the reasonableness of model assumptions and may perform or require additional testing, including back-testing of model outcomes. Model reviews are approved by the appropriate level of management within the Model Risk function based on the relevant tier of the model.
Under the Firm’s model risk policy, new models, as well as material changes to existing models, are reviewed and approved by the Model Risk function prior to implementation in the operating environment.
In the event that the Model Risk function does not approve a model, the model owner is required to remediate the model within a time period agreed upon with the Model Risk function. The model owner is also required to resubmit the model for review to the Model Risk function and to take appropriate actions to mitigate the model risk if it is to be used in the interim. These actions will depend on the model and may include, for example, limitation of trading activity. The Firm may also implement other appropriate risk measurement tools to augment the model that is subject to remediation.
Exceptions In certain circumstances, exceptions to the Firm’s model risk policy may be granted by the head of the Model Risk function to allow a model to be used prior to review or approval.
For a summary of valuations based on models, see Critical Accounting Estimates Used by the Firm on pages 176–177and Note 3 on pages 195–215 of this Annual Report.3.





JPMorgan Chase & Co./20132014 Annual Report 153139

Management’s discussion and analysis

PRINCIPAL RISK MANAGEMENT
Principal investments are predominantly privately-held financial assets and instruments, typically representing an ownership or junior capital position, that have unique risks due to their illiquidity or for which there is less observable market or valuation data. Such investing activities including private equity investments, mezzanine financing, and tax-oriented investments are typically intended to be held over extended investment periods and, accordingly, the Firm has no expectation for short-term gain with respect to these investments. Principal investments cover multiple asset classes and are made either in stand-alone investing businesses or as part of a broader business platform. Asset classes include tax-oriented investments including affordable housing and alternative energy investments, private equity, and mezzanine/junior debt investments.
The Firm’s principal investments are managed under various lines of business and are captured within the respective LOB’s financial results. The Firm’s approach to managing principal risk is consistent with the Firm’s general risk governance structure. A firm-wideFirmwide risk policy framework exists for all principal investing activities. All investments are approved by investment committees that include executives who are independent from the investing businesses. AnThe Firm’s independent valuation function iscontrol functions are responsible for reviewing the appropriateness of the carrying valuesvalue of principal investments in accordance with relevant accounting, valuation and risk policies. Targeted levels for total and annual investments are established in order to manage the overall size of the portfolios. Industry, geographic, and position level
concentration limits are in place and intended to ensure diversification of the portfolios. The Firm also conducts stress testing on these portfolios using specific scenarios that estimate losses based on significant market moves and/or other risk events.

The Firm’sFirm has taken steps to reduce its exposure to principal investments, are managed under various linesselling portions of business and are captured within the respective LOB’s financial results. Principal investments cover multiple asset classes and occur either as a standalone investing businesses or as part of a broader business platform. Asset classes includeCorporate’s One Equity Partners private equity taxportfolio and the CIB’s Global Special Opportunities Group equity investments including affordable housing, and mezzanine/junior debt investments. The majority of the Firm’s private equity is reported separately under Corporate/Private Equity (for detailed information, see Private Equity portfolio on page 111 of this Annual Report).




mezzanine financing portfolio.



154140 JPMorgan Chase & Co./20132014 Annual Report



OPERATIONAL RISK MANAGEMENT
Operational risk is the risk of loss resulting from inadequate or failed processes or systems human factors or due to external events.
Overview
events that are neither market nor credit-related. Operational risk is inherent in each of the Firm’s businessesactivities and support activities. Operational risk can manifest itself in various ways, including errors, fraudulent acts, business interruptions, inappropriate behavior of employees, failure to comply with applicable laws and regulations or failure of vendors that do notto perform in accordance with their arrangements. These events could result in financial losses, including litigation and regulatory fines, as well as other damage to the Firm, including reputational harm. To monitor and control operational risk, the Firm maintains an overall framework that includes oversight and governance, policies and procedures, consistent practices across the lines of business, and enterprise risk management tools intended to provide a sound and well-controlled operational environment.
The framework clarifies:
Roles and Responsibilities
Ownership of the risk by the businesses and functional areas
Monitoring and validation by business control officers
Oversight by independent risk management
Governance through business risk and control committees
Risk Categories
Independent review by Internal Audit
Tools to measure, monitor, and mitigate risk
Firm. The goal is to keep operational risk at appropriate levels, in light of the Firm’s financial strength, the characteristics of its businesses, the markets in which it operates, and the competitive and regulatory environment to which it is subject.
In order to strengthen the focus on the Firm’sOverview
To monitor and control environment and drive consistent practices across businesses and functional areas,operational risk, the Firm establishedmaintains an overall Operational Risk Management Framework (“ORMF”) which comprises governance oversight, risk assessment, capital measurement, and reporting and monitoring. The ORMF is intended to enable the Firm to function with a sound and well-controlled operational environment.
Risk Management is responsible for prescribing the ORMF to the lines of business and corporate functions and to provide independent oversight of its implementation. In 2014, Operational Risk Officers (“OROs”) were appointed across each line of business and corporate function to provide this independent oversight.
The lines of business and corporate functions are responsible for implementing the ORMF. The Firmwide Oversight and Control Group, during 2012. Oversight and Control is comprised of dedicated control officers within each of the lines of business and Corporatecorporate functional areas, as well as a central oversight team. The group is charged with enhancing the Firm’s controls by looking within and across the lines of business and Corporate functional areas to identify and control issues. The group enables the Firm to detect control problems more quickly, escalate issues promptly and get the right people involved to understand common themes and interdependencies among the various parts of the Firm. The group works closely with the Firm’s other control-related functions, including Compliance, Legal, Internal Audit and Risk Management, to effectively remediate identified control issues across all affected areas of the Firm. As a result, the group facilitates the effective execution of the
Firm’s control framework and helps support operational risk management across the Firm.
Risk Managementteam, is responsible for defining the Operational Risk Management Frameworkday to day review and providing independent oversightmonitoring of the framework across the Firm.ORMF execution.
Operational risk management framework
The Firm’s approach to operational risk management is intended to identify potential issues and mitigate losses by supplementing traditional control-based approaches to operational risk with risk measures, tools and disciplines that are risk-specific, consistently applied and utilized firmwide. Key themes are transparency of information, escalation of key issues and accountability for issue resolution.
In addition to the standard Basel risk event categories, the Firm has developed the operational risk categorization taxonomy below for purposes of identification, monitoring, reporting and analysis:
Fraud risk
Market practices
Client management
Processing error
Financial reporting error
Information risk
Technology risk (including cybersecurity risk)
Third-party risk
Disruption and safety risk
Employee risk
Risk management error (including model risk)
Oversight and governance errors
Key components of the Operational Risk Management Framework include:are:
RiskOversight and governance
TheControl committees oversee the operational risks and control environment of the respective line of business, function or region. These committees escalate operational risk issues to their respective line of business, function or regional Risk committee and also escalate significant risk issues (and/or risk issues with potential Firmwide impact) to the Firmwide Control Committee (“FCC”). The FCC provides a monthly forum for seniorreviewing and discussing Firmwide operational risk metrics and management, to review and discuss firmwide operational risks including existing and emerging issues, as well as operational risk metrics, management and execution. The FCC serves as an escalation point for significant issues raised from LOB and Functional Control Committees, particularly those with potential enterprise-wide impact. The FCC (as well asreviews execution against the LOB and Functional Control Committees) oversees the risk and control environment, which includes reviewing the identification, management and monitoring of operational risk, controlissues, remediation actions and enterprise-wide trends. The FCCORMF. It escalates significant issues to the FRC.



Firmwide Risk Committee, as appropriate. For additional information on the Firmwide Control Committee, see Risk Governance on pages 106–109.
JPMorgan Chase & Co./2013 Annual Report155

Management’s discussion and analysis

Risk identification assessmentself-assessment
In order to evaluate and monitor operational risk, businessesthe lines of business and functions utilize the Firm’s standard risk and control self-assessment (“RCSA”) process and supporting architecture. The RCSA process requires management to identify material inherent operational risks, assess the design and operating effectiveness of relevant controls designedin place to mitigate such risks, and evaluate residual risk.
Action plans are developed for control issues that are identified, and businesses are held accountable for tracking and resolving issues on a timely basis.
Commencing in 2015, Risk monitoring
The Firm has a process for monitoring operational risk event data, which permits analysis of errors and losses as well as trends. Such analysis, performed both at a line of business level and by risk-event type, enables identificationManagement will perform sample independent challenge of the causes associated with risk events faced by the businesses. Where available, the internal data can be supplemented with external data for comparative analysis with industry patterns.RCSA program.
Risk reporting and analysismonitoring
Operational risk management and control reports provide information, including actual operational loss levels, self-assessment results and the status of issue resolution to the lines of business and senior management. The purpose of these reports is to enable management to maintain operational risk at appropriate levels within each line of business, to escalate issues and to provide consistent data aggregation across the Firm’s businesses and functions.
RiskThe Firm has a process for capturing, tracking and monitoring operational risk events. The Firm analyzes errors and losses and identifies trends. Such analysis enables identification of the causes associated with risk events faced by the lines of business.
Capital measurement
Operational risk capital is measured primarily using a statistical model based on the loss distribution approach.Loss Distribution Approach (“LDA”). The operational risk capital model uses actual losses a comprehensive(internal and external to the Firm), an inventory of forward lookingmaterial forward-looking potential loss scenarios and adjustments to reflect changes in the quality of the control environment in determining firmwideFirmwide operational risk capital. This methodology is designed to comply with the Advanced Measurement rules under the Basel framework. For additional information on operational risk capital, see Regulatory Capital on pages 161–165 of this Annual Report.
Operational risk management system
The Firm’s operational risk framework is supported by Phoenix, an internally designed operational risk system, which integratescapital methodology incorporates four required elements of the individual componentsAdvanced Measurement Approach (“AMA”):
Internal losses,
External losses,
Scenario analysis, and
Business environment and internal control factors (“BEICF”).
The primary component of the operational risk management framework intocapital estimate is the result of a unified, web-based tool. Phoenix enhancesstatistical model, the capture, reportingLDA, which simulates the frequency and severity of future operational risk losses based on historical data. The LDA model is used to estimate an aggregate operational loss over a one-year time horizon, at a 99.9% confidence level. The LDA model incorporates actualoperational losses in the quarter following the period in which those losses were realized,


JPMorgan Chase & Co./2014 Annual Report141

Management’s discussion and analysis

and the calculation generally continues to reflect such losses even after the issues or business activities giving rise to the losses have been remediated or reduced.
The LDA is supplemented by both management’s view of plausible tail risk, which is captured as part of the Scenario Analysis process, and evaluation of key LOB internal control metrics (BEICF). The Firm may further supplement such analysis to incorporate management judgment and feedback from its bank regulators. For information related to operational risk data by enabling risk identification, measurement, monitoring, reporting and analysis to be done in an integrated manner across the Firm.RWA, see Regulatory capital on pages 146–153.
Audit alignment
Internal Audit utilizes a risk-based program of audit coverage to provide an independent assessment of the design and effectiveness of key controls over the Firm’s operations, regulatory compliance and reporting. This includes reviewing the operational risk framework, the effectiveness of the business self-assessmentRCSA process, and the loss data-collection and reporting activities.
Insurance
One of the ways operational loss is mitigated is through insurance maintained by the Firm. The Firm purchases insurance to be in compliance with local laws and regulations (e.g., workers compensation), as well as to serve other needs (e.g., property loss and public liability). Insurance may also be required by third parties with whom the Firm does business. The insurance purchased is reviewed and approved by senior management.
Cybersecurity
The Firm devotes significant resources to maintain and regularly update its systems and processes that are designed to protect the security of the Firm’s computer systems, software, networks and other technology assets against attempts by thirdunauthorized parties to obtain unauthorized access to confidential information, destroy data, disrupt or degrade service, sabotage systems or cause other damage. TheIn 2014, the Firm spent more than $250 million, and several other U.S. financial institutions continue to experience significant distributed denial-of-service attacks from technically sophisticated and well-resourced third parties which are intended to disrupt online banking services. The Firm is also regularly targeted by third-parties using malicious code and viruses, and has also experienced other attempts to breach the security of the Firm’s systems and data which, in certain instances, have resulted in unauthorized access to customer account data. The Firm has established, and continues to establish, defenseshad approximately 1,000 people focused on an ongoing basis to mitigate these attacks,cybersecurity efforts, and these cyberattacks have not,efforts are expected to date, resulted in any material disruption ofgrow significantly over the Firm’s operations, material harm to the Firm’s customers, and have not had a material adverse effect on the Firm’s results of operations.coming years.
Third parties with which the Firm does business or that facilitate the Firm’s business activities (e.g., vendors, exchanges, clearing houses, central depositories, and financial intermediaries) could also be sources of cybersecurity risk to the Firm, including with respect to breakdowns or failures of their systems, misconduct by the employees of such parties, or cyberattacks which could affect their ability to deliver a product or service to the Firm or result in lost or compromised information of the Firm or its clients. In addition, customers with which or whom the Firm does business can also be sources of cybersecurity risk to the Firm, particularly when their activities and systems are beyond the Firm’s own security and control systems. Customers will generally be responsible for losses incurred due to their own failure to maintain the security of their own systems and processes.
The Firm and several other U.S. financial institutions have experienced significant distributed denial-of-service attacks from technically sophisticated and well-resourced unauthorized parties which are intended to disrupt online banking services. The Firm and its clients are also regularly targeted by unauthorized parties using malicious code and viruses.
On September 10, 2014, the Firm disclosed that a cyberattack against the Firm had occurred. On October 2, 2014, the Firm updated that information and disclosed that, while user contact information (name, address, phone number and email address) and internal JPMorgan Chase information relating to such users had been compromised, there had been no evidence that account information for such affected customers -- account numbers, passwords, user IDs, dates of birth or Social Security numbers -- was compromised during the attack. The Firm continues to vigilantly monitor the situation. In addition, as of the October 2, 2014 announcement, as well as of the date of this Annual Report, the Firm has not seen any unusual customer fraud related to this incident. The Firm is cooperating with government agencies in connection with their investigation of the incident. The Firm also notified its customers that they were not liable for unauthorized transactions in their accounts attributable to this attack that they promptly alerted the Firm about.
The Firm is workinghas established, and continues to establish, defenses on an ongoing basis to mitigate this and other possible future attacks. The cyberattacks experienced to date have not resulted in any material disruption to the Firm’s operations or had a material adverse effect on the Firm’s results of operations. The Board of Directors and the Audit Committee are regularly apprised regarding the cybersecurity policies and practices of the Firm as well as the Firm’s efforts regarding this attack and other significant cybersecurity events.
Cybersecurity attacks, like the one experienced by the Firm, highlight the need for continued and increased cooperation among businesses and the government, and the Firm continues to work with the appropriate government and law enforcement agencies and other businesses, including the Firm'sFirm’s third-party service providers, to continue to enhance defenses and improve resiliency to cybersecurity threats.


156JPMorgan Chase & Co./2013 Annual Report



Business resiliencyand Technology Resiliency
JPMorgan Chase’s global resiliency and crisis management program is intended to ensure that the Firm has the ability to recover its critical business functions and supporting assets (i.e., staff, technology and facilities) in the event of a business interruption, and to remain in compliance with global laws and regulations as they relate to resiliency risk. The program includes corporate governance, awareness and training, as well as strategic and tactical initiatives aimed to ensure that risks are properly identified, assessed, and managed.


142JPMorgan Chase & Co./2014 Annual Report



The Firm’s Global Resiliency teamFirm has established comprehensive and qualitative tracking and reporting of resiliency plans in order to proactively anticipate and manage various potential disruptive circumstances such as severe weather, technology and communications outages, flooding, mass transit shutdowns and terrorist threats,
among others. The resiliency measures utilized by the Firm include backup infrastructure for data centers, a geographically distributed workforce, dedicated recovery facilities, ensuringproviding technological capabilities to support remote work capacity for displaced staff and accommodation of employees at alternate locations. JPMorgan Chase continues to coordinate its global resiliency program across the Firm and mitigate business continuity risks by reviewing and testing recovery procedures. The strength and proficiency of the Firm’s global resiliency program has played an integral role in maintaining the Firm’s business operations during and quickly after various events in 2014 that have resulted in business interruptions, such as Superstorm Sandy and Hurricane Isaacsevere winter weather in the U.S., monsoon rainstropical storms in the Philippines, tsunamisand geopolitical events in Asia,Brazil and earthquakes in Latin America.Hong Kong.



JPMorgan Chase & Co./20132014 Annual Report 157143

Management’s discussion and analysis

LEGAL RISK REGULATORY RISK, AND MANAGEMENT
Legal risk is the risk of loss or imposition of damages, fines, penalties or other liability arising from failure to comply with a contractual obligation or to comply with laws or regulations to which the Firm is subject.
Overview
In addition to providing legal services and advice to the Firm, and communicating and helping the lines business adjust to the legal and regulatory changes they face, including the heightened scrutiny and expectations of the Firm’s regulators, the global Legal function is responsible for working with the businesses and corporate functions to fully understand and assess their adherence to laws and regulations, as well as potential exposures on key litigation and transactional matters. In particular, Legal assists Oversight & Control, Risk, Finance, Compliance and Internal Audit in their efforts to ensure compliance with all applicable laws and regulations and the Firm’s corporate standards for doing business. The Firm’s lawyers also advise the Firm on potential legal exposures on key litigation and transactional matters, and perform a significant defense and advocacy role by defending the Firm against claims and potential claims and, when needed, pursuing claims against others.
Governance and Oversight
The Firm’s General Counsel reports to the CEO and is a member of the Operating Committee, the Firmwide Risk Committee and the Firmwide Control Committee. The General Counsel’s leadership team includes a General Counsel for each line of business, the heads of the Litigation and Corporate & Regulatory practices, as well as the Firm’s Corporate Secretary. Each region (e.g., Latin America, Asia Pacific) has a General Counsel who is responsible for managing legal risk across all lines of business and functions in the region.
Legal works with various committees (including new business initiative and reputation risk committees) and the Firm’s businesses to protect the Firm’s reputation beyond any particular legal requirements. In addition, the Firm’s Conflicts Office examines the Firm’s wholesale transactions that may have the potential to create conflicts of interest for the Firm.
COMPLIANCE RISK MANAGEMENT
Compliance risk is the risk fines or sanctions or of financial damage or loss due to the failure to comply with laws, rules, and regulations.
Overview
TheGlobal Compliance Risk Management’s (“Compliance”) role is to identify, measure, monitor, and report on and provide oversight regarding compliance risks arising from business operations, and provide guidance on how the Firm can mitigate these risks.
While each line of business is accountable for managing its compliance risk, the Firm’s success depends not only on its prudentCompliance teams work closely with the Operating Committee and senior management to provide independent review and oversight of the liquidity, capital, credit, market, principallines of business operations, with a focus on compliance with applicable global, regional and local laws and regulations. In recent years, the Firm has experienced heightened scrutiny by its regulators of its compliance with regulations, and with respect to its controls and operational risks that are partprocesses. The Firm expects such regulatory scrutiny will continue.
Governance and Oversight
Compliance operates independent of the lines of business, and is led by the Chief Compliance Officer (“CCO”) who reports directly to the Firm’s COO. The Firm maintains oversight and coordination in its Compliance Risk Management practices globally through ongoing dialog and reporting between the lines of business, risks, but equally onRegional Chief Compliance Officers and the recognition among its many constituents — customersCCO regarding significant compliance and clients, employees, investors, government officials, regulators,regulatory management matters, as well as implementation of the general public — thatCompliance program across the Firm adheres consistently to a setlines of core values that drive the way the Firm conducts business. The Firm has established policiesbusiness and procedures, and has in place various oversight functions intended to promote its core values and the Firm’s culture of “doing the right thing” by doing “first class business in a first class way”.Regions.
The Firm has in place a Code of Conduct (the “Code”), and each employee is given annual training in respect of the Code and is required annually to affirm his or her compliance with the Code. The Code sets forth the Firm’s core principles and fundamental values, including that no employee should ever sacrifice integrity - or give the impression that he or she has - even if one thinks it would help the Firm’s business. The Code requires prompt reporting of any known or suspected violation of the Code, any internal Firm policy, or any law or regulation applicable to the Firm’s business. It also requires the reporting of any illegal conduct, or conduct that violates the underlying principles of the Code, by any of the Firm’s customers, suppliers, contract workers, business partners, or agents. Specified employees are specially trained and designated as “code specialists” who act as a resource to employees on Code of Conduct matters. In addition, concerns may be reported anonymously and the Firm prohibits retaliation against employees for the good faith reporting of any actual or suspected violations of the Code.
Management of conflicts of interest is essential to the maintenance of the Firm’s client relationships, and its reputation. Each of the various committees of senior management that oversee and approve transactions and activities undertaken by the Firm are responsible for considering any potential conflicts that may arise from such transactions or activities. In addition, the Firm’s Conflicts Office examines the Firm’s wholesale transactions that may have the potential to create conflicts of interest for the Firm.
The risk of legal or regulatory fines or sanctions or of financial damage or loss due to the failure to comply with laws, rules, and regulations, is a primary focus of the Legal, Compliance and Oversight and Controls functions. In recent years, the Firm has experienced heightened scrutiny by its regulators of its compliance with regulations, and with respect to its controls and operational processes. The Firm expects such regulatory scrutiny will continue, and that regulators will increasingly use formal actions (such as Consent Orders) instead of informal supervisory actions (such as “Matters Requiring Attention”), resulting in findings of violations of law and impositions of fines and penalties.
In addition to providing legal services and advice to the Firm, and communicating and helping businesses adjust to the legal and regulatory changes facing the businesses, including the heightened scrutiny and expectations of its regulators, the global Legal function is responsible for partnering with the businesses to fully understand and assess the businesses’ adherence to laws and regulations, as well as potential exposures on key litigation and transactional matters.
Global Compliance Risk Management is responsible for identifying and advising on compliance risks, establishing policies and procedures intended to mitigate and control compliance risks, implementing training and communication forums to provide appropriate oversight and coordination of compliance risks, overseeing remediation of compliance risks and issues, and independently monitoring and testing the Firm’s compliance risk controls.
Legal and Compliance, together with the Oversight and Control function, share responsibility with the businesses for identifying legal, compliance and regulatory issues, escalating these issues through the Firm’s risk governance structures, and, as necessary, in assisting the businesses in their remediation efforts. For information about the Oversight & Control function, see Enterprise-Wide Risk Management on pages 113–173.



158144 JPMorgan Chase & Co./20132014 Annual Report



FIDUCIARY RISK MANAGEMENT
Fiduciary risk is the risk of failinga failure to exercise the applicable high standard of loyalty and care, or to act in the best interests of clients or to treat all clients fairly, as required under applicable law or regulation, potentially resulting in regulatory action, reputational harm or financial liability.regulation.
Depending on the fiduciary activity and capacity in which the Firm is acting, federal and state statutes and regulations, and common law and regulations require the Firm to adhere to specific duties in which the Firm must always place the client’s interests above its own.
Fiduciary risk governance
Fiduciary Risk Management is the responsibility of the relevant LOB risk and/or other governance committees. Senior business, legal, risk and compliance management,managers, who have particular responsibility for fiduciary issues,matters, work with the relevant LOB risk committees with the goal of ensuring that businesses providing investment, trusts and estates, or other fiduciary products or services that give rise to fiduciary duties to clients perform at the appropriate standard relative to their fiduciary relationship with a client. Each LOB and its respective risk andand/or other governance committees are responsible for the oversight and management of the fiduciary risks in their businesses. Of particular focus are the policies and practices that address a business’business’s responsibilities to a client, including performance and service requirements and expectations; client suitability determinations; and disclosure obligations and communications. In this way, the relevant LOB risk and/or other governance committees provide oversight of the Firm’s efforts to monitor, measure and control the performance and risks that may arise in the delivery of the products or services to clients that may give rise to such fiduciary duties, as well as those stemming from any of the Firm’s fiduciary responsibilities underwith respect to the Firm’s various employee benefit plans.
During 2013 the Firm created theThe Firmwide Fiduciary Risk Committee (“FFRC”). The FFRC provides is a forum for discussing the risks inherent inrisk matters related to the Firm’s fiduciary activities. The Committee is responsible for a cross-LOB process to supportactivities and oversees the firmwide fiduciary risk governance framework. It supports the consistent identification escalation and reportingescalation of fiduciary risk issues firmwide. Issues frommatters by the FFRC may be escalatedrelevant lines of business or corporate functions responsible for managing fiduciary activities. The committee escalates significant issues to the Firmwide Risk Committee.

Committee and any other committee considered appropriate.

 
REPUTATION RISK MANAGEMENT
Maintenance ofReputation risk is the risk that an action, transaction, investment or event will reduce the trust that clients, shareholders, employees or the broader public has in the Firm’s integrity or competence. Maintaining the Firm’s reputation is the responsibility of each individual employee of the Firm.The Firm’s Reputation Risk policy explicitly vests each employee with the responsibility to consider the reputation of the Firm rather than business benefits and regulatory requirements alone,when engaging in deciding whether to pursue any new product, transaction, client, or any other activity. Since the types of events that could harm the Firm’s reputation are so varied across the Firm’s lines of business, each line of business has a separate reputation risk governance infrastructure in place, which comprises three key elements: clear, documented escalation criteria appropriate to the business footprint; a designated primary discussion forum – in most cases, one or more dedicated reputation risk committees; and a list of designated contacts. Line of business reputation risk governance is overseen by a Firmwide Reputation Risk Governance function, which provides oversight of the governance infrastructure and process to support the consistent identification, escalation, management and reporting of reputation risk issues firmwide.




JPMorgan Chase & Co./20132014 Annual Report 159145

Management’s discussion and analysis

CAPITAL MANAGEMENT
A strong capital position is essential to the Firm’s business strategy and competitive position. The Firm’s capital strategy focuses on long-term stability, which enables the Firm to build and invest in market-leading businesses, even in a highly stressed environment. Prior to making any decisions on future business activities, senior management considers the implications on the Firm’s capital. In addition to considering the Firm’s earnings outlook, senior management evaluates all sources and uses of capital with a view to preserving the Firm’s capital strength. Maintaining a strong balance sheet to manage through economic volatility is considered a strategic imperative by the Firm’s Board of Directors, CEO and Operating Committee. The Firm’s balance sheet philosophy focuses on risk-adjusted returns, strong capital and reserves, and robust liquidity.
The Firm’s capital management objectives are to hold capital sufficient to:
Cover all material risks underlying the Firm’s business activities;
Maintain “well-capitalized” status under regulatory requirements;
Maintain debt ratings that enable the Firm to optimize its funding mix and liquidity sources while minimizing costs;
Retain flexibility to take advantage of future investment opportunities;
Maintain sufficient capital in order to continue to build and invest in its businesses through the cycle and in stressed environments; and
Distribute excess capital to shareholders while balancing other stated objectives.
These objectives are achieved through ongoing monitoring of the Firm’s capital position, regular stress testing, and a capital governance framework. Capital management is intended to be flexible in order to react to a range of potential events. JPMorgan Chase has firmwide and LOB processes for ongoing monitoring and active management of its capital position.
Capital strategy and governance
The Firm’s CEO, in conjunction with the Board and Operating Committeeits subcommittees, establish principles and guidelines for capital planning, capital issuance, usage and distributions;distributions, and establish capital targets and minimums for the level and composition of capital in both business-as-usual and highly-stressedhighly stressed environments.
The Firm’s capital targets and minimums are calibrated to the U.S. Basel III requirements. The Firm’s target Tier 1 common ratio under the Basel III Advanced approach, on a fully phased-in basis, is 10%+. This long-term Tier 1 common ratio target level will enable the Firm to retain market access, continue the Firm’s strategy to invest in and grow its businesses; and, maintain flexibility to distribute excess capital. The Firm intends to manage its capital so that it achieves the required capital levels and composition
during the transition from Basel I to Basel III, in line with, or ahead of, the required timetable.
The Firm’s senior management recognizes the importance of a capital management function that supports strategic decision-making. The Firm has established the Capital Governance Committee and the Regulatory Capital Management Office (“RCMO”) as key components in support of this objective. The Capital Governance Committee is responsible for reviewing the Firm’s Capital Management Policy and the principles underlying capital issuance and distribution alternatives. The Committee is also responsible
for governing the capital adequacy assessment process, including overall design, assumptions and risk streams, and ensuring that capital stress test programs are designed to adequately capture the idiosyncratic risks across the Firm’s businesses. The RCMO, which reports to the Firm’s CFO, is responsible for reviewing, approving and monitoring the implementation of the Firm’s capital policies and strategies, as well as its capital adequacy assessment process. The Board of Director’s Risk Policy CommitteeDRPC assesses the Firm’s capital adequacy process and its components. This review encompasses determiningdetermines the effectiveness of the capital adequacy process, the appropriateness of the risk tolerance levels, and the strength of the control infrastructure. For additional discussion on the Board’s Risk Policy Committee,DRPC, see Enterprise-wide Risk Management on pages 105–109113–173.
Capital disciplines
In its capital management, the Firm uses three primary disciplines, which are further described below:
Regulatory capital
Economic capital
Line of this Annual Report.business equity
Regulatory capital
The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The Office of the Comptroller of the Currency (“OCC”) establishes similar capital requirements and standards for the Firm’s national banks, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A.
The U.S. capital requirements follow the Capital Accord of the Basel Committee, as amended from time to time. Prior to January 1, 2014, the Firm and its banking subsidiaries were subject to the capital requirements of Basel I and Basel 2.5. Effective January 1, 2014, the Firm became subject to Basel III (which incorporates Basel 2.5).
Basel III overview
Basel III, for U.S. bank holding companies and banks, revises, among other things, the definition of capital and introduces a new common equity Tier 1 capital (“CET1 capital”) requirement; presents two comprehensive methodologies for calculating risk-weighted assets (“RWA”), a general (Standardized) approach, which replaces Basel I RWA (“Basel III Standardized”) and an advanced approach, which replaces Basel II RWA (“Basel III Advanced”); and sets out minimum capital ratios and overall capital adequacy standards. Certain of the requirements of Basel III are subject to phase-in periods that began January 1, 2014 and continue through the end of 2018 (“Transitional period”) as described below. Both Basel III Standardized and Basel III Advanced became effective commencing January 1, 2014 for large and internationally active U.S. bank holding companies and banks, including the Firm and its insured depository institution (“IDI”) subsidiaries.


146JPMorgan Chase & Co./2014 Annual Report



Prior to the implementation of Basel III Advanced, the Firm was required to complete a qualification period (“parallel run”) during which it needed to demonstrate that it met the requirements of the rule to the satisfaction of its U.S. banking regulators. On February 21, 2014, the Federal Reserve and the OCC informed the Firm and its national bank subsidiaries that they had satisfactorily completed the parallel run requirements and were approved to calculate capital under Basel III Advanced, in addition to Basel III Standardized, as of April 1, 2014. In conjunction with its exit from the parallel run, the capital adequacy of the Firm and its national bank subsidiaries is evaluated against the Basel III approach (Standardized or Advanced) which results, for each quarter beginning with the second quarter of 2014, in the lower ratio (the “Collins Floor”), as required by the Collins Amendment of the Dodd-Frank Act.
Definition of capital
Basel III revises Basel I and II by narrowing the definition of capital and increasing the capital requirements for specific exposures. Under Basel III, CET1 capital predominantly includes common stockholders’ equity (including capital for AOCI related to debt and equity securities classified as AFS as well as for defined benefit pension and other post-retirement employee benefit (“OPEB”) plans), less certain deductions for goodwill, MSRs and deferred tax assets that arise from net operating loss (“NOL”) and tax credit carryforwards. Tier 1 capital is predominantly comprised of CET1 capital as well as perpetual preferred stock. Tier 2 capital includes long-term debt qualifying as Tier 2 and qualifying allowance for credit losses. Total capital is Tier 1 capital plus Tier 2 capital. The revisions to CET1 capital, Tier 1 capital and Tier 2 capital are subject to phase-in periods that began January 1, 2014, and continue through the end of 2018, and during that period, CET1 capital, Tier 1 capital and Tier 2 capital represent Basel III Transitional capital.
Risk-weighted assets
Basel III establishes two comprehensive methodologies for calculating RWA (a Standardized approach and an Advanced approach) which include capital requirements for credit risk, market risk, and in the case of Basel III Advanced, also operational risk. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk-weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated on a generally consistent basis between Basel III Standardized and Basel III Advanced, both of which incorporate the requirements set forth in Basel 2.5. In addition to the RWA calculated under these methodologies, the Firm may supplement such amounts to incorporate management judgment and feedback from its bank regulators.
Supplementary leverage ratio (“SLR”)
Basel III also includes a requirement for Advanced Approach banking organizations, including the Firm, to calculate a SLR. The SLR, a non-GAAP financial measure, is defined as Tier 1 capital under Basel III divided by the Firm’s total leverage exposure. Total leverage exposure is calculated by taking the Firm’s total average on-balance sheet assets, less amounts permitted to be deducted for Tier 1 capital, and adding certain off-balance sheet exposures, such as undrawn commitments and derivatives potential future exposure.
On September 3, 2014, the U.S. banking regulators adopted a final rule for the calculation of the SLR. The U.S. final rule requires public disclosure of the SLR beginning with the first quarter of 2015, and also requires U.S. bank holding companies, including the Firm, to have a minimum SLR of at least 5% and IDI subsidiaries, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., to have a minimum SLR of at least 6%, both beginning January 1, 2018.


JPMorgan Chase & Co./2014 Annual Report147

Management’s discussion and analysis

Capital ratios
The basis to calculate the Firm’s capital ratios (both risk-based and leverage) under Basel III during the transitional period and when fully phased-in are shown in the table below.
  Transitional period Fully Phased-In
  2014 2015 – 20172018 2019+
        
Capital (Numerator) 
Basel III Transitional Capital(a)
 Basel III Capital
        
RWA (Denominator)Standardized Approach
Basel I with 2.5(b)
Basel III Standardized
Advanced
Approach
Basel III Advanced
Leverage (Denominator)Tier 1 Leverage
Adjusted average assets(c)
Supplementary leverage
Adjusted average assets(c) + off-balance sheet exposures
(a)Trust preferred securities (“TruPS”) are being phased out from inclusion in Basel III capital commencing January 1, 2014, continuing through the end of 2021.
(b)Defined as Basel III Standardized Transitional for 2014. Beginning January 1, 2015, Basel III Standardized RWA is calculated under the Basel III definition of the Standardized Approach.
(c)Adjusted average assets, for purposes of calculating the leverage ratio and SLR, includes total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital.

Risk-based capital regulatory minimums
The Basel III rules include minimum capital ratio requirements that are also subject to phase-in periods through January 1, 2019.
In addition to the regulatory minimum capital requirements, certain banking organizations, including the Firm, will be required to hold an additional 2.5% of CET1 capital to serve as a “capital conservation buffer.” The capital conservation buffer is intended to be used to absorb potential losses in times of financial or economic stress; if not maintained, the Firm could be limited in the amount of capital that may be distributed, including dividends and common equity repurchases. The capital conservation buffer will be phased-in beginning January 1, 2016.
Moreover, G-SIBs will be required to maintain, in addition to the capital conservation buffer, further amounts of capital ranging from 1% to 2.5% across all tiers of regulatory capital. In November 2014, based upon data as of December 31, 2013, the Financial Stability Board (“FSB”) indicated that certain G-SIBs, including the Firm, would be required to hold the additional 2.5% of capital; the requirement will be phased-in beginning January 1, 2016.
The Basel Committee has stated that G-SIBs could in the future be required to hold 3.5% or more of additional capital if their relative systemic importance were to increase. Currently, no G-SIB is required to hold more than the additional 2.5% of capital.
Consequently, based upon the final rules currently in effect, the minimum Basel III CET1 capital ratio requirement for the Firm is expected to be 9.5%, comprised of the minimum ratio of 4.5% plus the 2.5% capital conservation buffer and the 2.5% G-SIB requirement both beginning January 1, 2019.
Basel III also establishes a minimum 6.5% CET1 standard for the definition of “well capitalized” under the Prompt Corrective Action (“PCA”) requirements of the FDIC Improvement Act (“FDICIA”). The CET1 standard is effective beginning with the first quarter of 2015.






148JPMorgan Chase & Co./2014 Annual Report



The following chart presents the Basel III minimum CET1 capital ratio during the transitional periods and on a fully phased-in basis under the Basel III rules currently in effect. It is the Firm’s current expectation that its Basel III CET1 ratio will exceed the regulatory minimums, both during the transition period and upon full implementation in 2019 and thereafter.
On December 9, 2014, the Federal Reserve issued a Notice of Proposed Rulemaking (“NPR”) that would establish a new capital surcharge across all tiers of regulatory capital for G-SIBs in the U.S., including the Firm. The Firm estimates its fully phased-in G-SIB surcharge (based upon data as of December 31, 2013) would be 4.5% under the NPR, compared to a fully phased-in G-SIB surcharge of 2.5% as estimated under the Basel III rules currently in effect.
Basel III Advanced Fully Phased-In
Based on the U.S. capital rules currently in effect, Basel III capital rules will become fully phased-in on January 1, 2019, at which point the Firm will continue to calculate its capital ratios under both the Basel III Standardized and Advanced Approaches, and the Firm will continue to have its capital adequacy evaluated against the approach that results in the lower ratio. While the Firm has recently imposed Basel III Standardized Fully Phased-In RWA limits on the lines of business in adapting its capital framework, the Firm currently expects to manage each of the businesses (including line of business equity allocations), as well as the corporate functions, primarily on a Basel III Advanced Fully Phased-In basis.
The Firm’s capital, RWA and capital ratios that are presented under Basel III Advanced Fully Phased-In (and CET1 under Basel I as of December 31, 2013), are non-GAAP financial measures. However, such measures are used by bank regulators, investors and analysts to assess the Firm’s capital position and to compare the Firm’s capital to that of other financial services companies.
The Firm’s estimates of its Basel III Advanced Fully Phased-In capital, RWA and capital ratios and of the Firm’s, JPMorgan Chase Bank, N.A.’s, and Chase Bank USA, N.A.’s SLRs reflect management’s current understanding of the U.S. Basel III rules based on the current published rules and
on the application of such rules to the Firm’s businesses as currently conducted. The actual impact on the Firm’s capital ratios and SLR as of the effective date of the rules may differ from the Firm’s current estimates depending on changes the Firm may make to its businesses in the future, further implementation guidance from the regulators, and regulatory approval of certain of the Firm’s internal risk models (or, alternatively, regulatory disapproval of the Firm’s internal risk models that have previously been conditionally approved).
The following table presents the estimated Basel III Advanced Fully Phased-In Capital ratios for JPMorgan Chase at December 31, 2014. Also included in the table are the regulatory minimum ratios currently expected to be in effect beginning January 1, 2019.
  Basel III Advanced Fully Phased-In    
  December 31, 2014
Fully phased-in minimum capital ratios(a)
Fully phased-in well-capitalized ratios(b)
Risk-based capital ratios:       
CET1 capital 10.2% 9.5% 6.5% 
Tier 1 capital 11.4
 11.0
 8.0
 
Total capital 12.8
 13.0
 10.0
 
Leverage ratio:       
Tier 1 7.5
 4.0
 5.0
 
SLR 5.6
 3.0
 5.0
 
(a)Represents the minimum capital ratios applicable to the Firm under fully phased-in Basel III rules currently in effect.
(b)Represents the minimum Basel III Fully Phased-In capital ratios applicable to the Firm under the PCA requirements of FDICIA.


JPMorgan Chase & Co./2014 Annual Report149

Management’s discussion and analysis

A reconciliation of total stockholders’ equity to Basel III Advanced Fully Phased-In CET1 capital, Tier 1 capital and Total qualifying capital is presented in the table below.
Risk-based capital components and assets
 
Basel III Advanced
Fully Phased-In
(in millions)December 31, 2014 
Total stockholders’ equity $232,065
Less: Preferred stock 20,063
Common stockholders’ equity 212,002
Less:  
Goodwill(a)
 44,925
Other intangible assets(a)
 1,062
Other CET1 capital adjustments 1,163
CET1 capital 164,852
Preferred stock 20,063
Less:  
Other Tier 1 adjustments 5
Total Tier 1 capital 184,910
Long-term debt and other instruments qualifying as Tier 2 capital 17,504
Qualifying allowance for credit losses 4,266
Other (86)
Total Tier 2 capital 21,684
Total capital $206,594
Credit risk RWA $1,040,087
Market risk RWA 179,200
Operational risk RWA 400,000
Total RWA $1,619,287
SLR leverage exposure $3,320,404
(a)Goodwill and other intangible assets are net of any associated deferred tax liabilities.
Capital rollforward
The following table presents the changes in CET1 capital, Tier 1 capital and Tier 2 capital for the year ended December 31, 2014. Under Basel I CET1 represents Tier 1 common capital.
Year ended December 31, (in millions)2014
Basel I CET1 capital at December 31, 2013$148,887
Effect of rule changes(a)
2,315
Basel III Advanced Fully Phased-In CET1 capital at December 31, 2013151,202
Net income applicable to common equity20,637
Dividends declared on common stock(6,078)
Net purchases of treasury stock(3,009)
Changes in additional paid-in capital(558)
Changes related to AOCI1,327
Adjustment related to FVA/DVA580
Other751
Increase in CET1 capital13,650
Basel III Advanced Fully Phased-In CET1 capital at December 31, 2014$164,852
  
Basel I Tier 1 capital at December 31, 2013$165,663
Effect of rule changes(b)
(3,295)
Basel III Advanced Fully Phased-In Tier 1 capital at December 31, 2013162,368
Change in CET1 capital13,650
Net issuance of noncumulative perpetual preferred stock8,905
Other(13)
Increase in Tier 1 capital22,542
Basel III Advanced Fully Phased-In Tier 1 capital at December 31, 2014$184,910
  
Basel I Tier 2 capital at December 31, 2013$33,623
Effect of rule changes(c)
(11,644)
Basel III Advanced Fully Phased-In Tier 2 capital at December 31, 201321,979
Change in long-term debt and other instruments qualifying as Tier 2809
Change in allowance for credit losses(1,063)
Other(41)
Decrease in Tier 2 capital(295)
Basel III Advanced Fully Phased-In Tier 2 capital at December 31, 2014$21,684
Basel III Advanced Fully Phased-In Total capital at December 31, 2014$206,594
(a)Predominantly represents: (1) the addition of certain exposures, which were deducted from capital under Basel I, that are risk-weighted under Basel III; (2) adjustments related to AOCI for AFS securities and defined benefit pension and OPEB plans; and (3) a deduction for deferred tax assets related to NOL carryforwards.
(b)Predominantly represents the exclusion of TruPS from Tier 1 capital under Basel III.
(c)Predominantly represents a change in the calculation of qualifying allowance for credit losses under Basel III.


150JPMorgan Chase & Co./2014 Annual Report



RWA rollforward
The following table presents changes in the components of RWA under Basel III Advanced Fully Phased-In for the year ended December 31, 2014. The amounts in the rollforward categories are estimates, based on the predominant driver of the change.
 Year ended December 31, (in millions)
(in billions)Credit risk RWA Market risk RWA Operational risk RWA Total RWA
Basel I RWA at December 31, 2013$1,223
 $165
 NA
 $1,388
Effect of rule changes(a)
(168) (4) 375
 203
Basel III Advanced Fully Phased-In RWA at December 31, 20131,055
 161
 375
 1,591
Model & data changes(b)
56
 36
 25
 117
Portfolio runoff(c)
(22) (22) 
 

 (44)
Movement in portfolio levels(d)
(49) 4
 
 (45)
Changes in RWA(15) 18
 25
 28
Basel III Advanced Fully Phased-In RWA at December 31, 2014$1,040
 $179
 $400
 $1,619
(a)Effect of rule changes refers to movements in levels of RWA as a result of changing to calculating RWA under the Basel III Advanced Fully Phased-In rules. See Risk-weighted assets on page 147 for additional information on the calculation of RWA under Basel III.
(b)Model & data changes refer to movements in levels of RWA as a result of revised methodologies and/or treatment per regulatory guidance (exclusive of rule changes).
(c)Portfolio runoff for credit risk RWA reflects lower loan balances in Mortgage Banking and reduced risk from position rolloffs in legacy portfolios, and for market risk RWA reflects reduced risk from position rolloffs in legacy portfolios.
(d)Movement in portfolio levels for credit risk RWA refers to changes in book size, composition, credit quality, and market movements; and for market risk RWA, refers to changes in position and market movements.
Basel III Transitional
Basel III Transitional capital requirements became effective on January 1, 2014, and will become fully phased-in on January 1, 2019. The following table presents a reconciliation of the Firm’s Basel III Advanced Transitional capital and RWA to the Firm’s estimated Basel III Advanced Fully Phased-In capital and RWA as of December 31, 2014.
December 31, 2014
(in millions)
 
Basel III Advanced Transitional CET1 capital$164,764
AOCI phase-in(a)
2,249
CET1 capital deduction phased-in(b)
(1,212)
Intangibles deduction phase-in(c)
(850)
Other adjustments to CET1 capital(d)
(99)
Basel III Advanced Fully Phased-In CET1 capital$164,852
  
Basel III Advanced Transitional Additional Tier 1 capital$21,868
Non-qualifying instruments phase-out(2,670)
Tier 1 capital deduction phased-out(b)
1,212
Other adjustments to Tier 1 capital(d)
(352)
Basel III Advanced Fully Phased-In Additional Tier 1 capital$20,058
  
Basel III Advanced Fully Phased-In Tier 1 capital$184,910
  
Basel III Advanced Transitional Tier 2 capital$24,390
Non-qualifying instruments phase-out(2,670)
Other adjustments to Tier 2 capital(e)
(36)
Basel III Advanced Fully Phased-In Tier 2 capital$21,684
  
Basel III Advanced Fully Phased-In Total capital$206,594
  
Basel III Advanced Transitional RWA$1,608,240
Adjustment related to change in risk-weighting(f)
11,047
Basel III Advanced Fully Phased-In RWA$1,619,287
(a)Includes the remaining balance of AOCI related to AFS debt securities and defined benefit pension and OPEB plans that will qualify as Basel III CET1 capital upon full phase-in.
(b)Predominantly includes regulatory adjustments related to changes in FVA/DVA, as well as CET1 deductions for defined benefit pension plan assets and DTA related to net operating loss carryforwards.
(c)Relates to intangible assets, other than goodwill and MSRs, that are required to be deducted from CET1 capital upon full phase-in.
(d)Includes minority interest and the Firm’s investments in its own CET1 capital instruments.
(e)Includes the Firm’s investments in its own Tier 2 capital instruments and unrealized gains on AFS equity securities.
(f)Primarily relates to the risk-weighting of items not subject to capital deduction thresholds including MSRs.


JPMorgan Chase & Co./2014 Annual Report151

Management’s discussion and analysis

The following table presents the regulatory capital ratios as of December 31 2014, under Basel III Standardized Transitional and Basel III Advanced Transitional. Also included in the table are the regulatory minimum ratios in effect as of December 31, 2014.
 December 31, 2014    
 Basel III Standardized TransitionalBasel III Advanced Transitional 
Minimum capital ratios(b)
Well-capitalized ratios(c)
 
Risk-based capital ratios(a):
      
CET1 capital11.2%10.2% 4.0%NA
(d) 
Tier 1 capital12.7
11.6
 5.5
6.0% 
Total capital15.0
13.1
 8.0
10.0
 
Leverage ratio:      
Tier 1 leverage7.6
7.6
 4.0
5.0
 
(a)For each of the risk-based capital ratios the lower of the Standardized Transitional or Advanced Transitional ratio represents the Collins Floor.
(b)Represents the minimum capital ratios for 2014 currently applicable to the Firm under Basel III.
(c)Represents the minimum capital ratios for 2014 currently applicable to the Firm under the PCA requirements of the FDICIA.
(d)The CET1 capital ratio became a relevant measure of capital under the prompt corrective action requirements on January 1, 2015.
At December 31, 2014, JPMorgan Chase maintained Basel III Standardized Transitional and Basel III Advanced Transitional capital ratios in excess of the well-capitalized standards established by the Federal Reserve.
Additional information regarding the Firm’s capital ratios and the U.S. federal regulatory capital standards to which the Firm is subject is presented in Note 28. For further information on the Firm’s Basel III measures, see the Firm’s consolidated Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm’s website (http://investor.shareholder.com/jpmorganchase/basel.cfm).
Supplementary leverage ratio
The Firm estimates that if the U.S. SLR final rule were in effect at December 31, 2014, the Firm’s SLR would have been approximately 5.6% and JPMorgan Chase Bank, N.A.’s and Chase Bank USA, N.A.’s SLRs would have been approximately 5.9% and 8.1%, respectively, at that date.
Comprehensive Capital Analysis and Review (“CCAR”)
The Federal Reserve requires large bank holding companies, including the Firm, to submit a capital plan on an annual basis. The Federal Reserve uses the CCAR and Dodd-Frank Act stress test processes to ensure that large bank holding companies have sufficient capital during periods of economic and financial stress, and have robust, forward-looking capital assessment and planning processes in place that address each BHC’s unique risks to enable them to have the ability to absorb losses under certain stress scenarios. Through the CCAR, the Federal Reserve evaluates each BHC’s capital adequacy and internal capital adequacy assessment processes, as well as its plans to make capital distributions, such as dividend payments or stock repurchases.
On March 26, 2014, the Federal Reserve informed the Firm that it did not object, on either a quantitative or qualitative basis, to the Firm’s 2014 capital plan. For information on actions taken by the Firm’s Board of Directors following the 2014 CCAR results, see Capital actions on page 154.
On January 5, 2015, the Firm submitted its 2015 capital plan to the Federal Reserve under the Federal Reserve’s 2015 CCAR process. The Firm expects to receive the Federal Reserve’s final response to its plan no later than March 31, 2015.
The Firm’s CCAR process is integrated into and employs the same methodologies utilized in the Firm’s Internal Capital Adequacy Assessment Process (“ICAAP”) process, as discussed below.
Internal Capital Adequacy Assessment Process
Semiannually, the Firm completes the Internal Capital Adequacy Assessment Process (“ICAAP”),ICAAP, which provides management with a view of the impact of severe and unexpected events on earnings, balance sheet positions, reserves and capital. The Firm’s ICAAP integrates stress testing protocols with capital planning.
The process assesses the potential impact of alternative economic and business scenarios on the Firm’s earnings and capital. Economic scenarios, and the parameters underlying those scenarios, are defined centrally and applied uniformly across the businesses. These scenarios are articulated in terms of macroeconomic factors, which are key drivers of business results; global market shocks, which generate short-term but severe trading losses; and idiosyncratic operational risk events. The scenarios are intended to capture and stress key vulnerabilities and idiosyncratic risks facing the Firm. However, when defining a broad range of scenarios, realized events can always be worse. Accordingly, management considers additional stresses outside these scenarios, as necessary. ICAAP results are reviewed by management and the Board of Directors.
Comprehensive Capital AnalysisMinimum Total Loss Absorbing Capacity (“TLAC”)
In November 2014, the FSB, in consultation with the Basel Committee on Banking Supervision, issued a consultative document proposing that, in order for G-SIBs to have sufficient loss absorbing and Review (“CCAR”)
recapitalization capacity to support an orderly resolution, they would be required to have outstanding a sufficient amount and type of debt and capital instruments. This amount and type of debt and capital instruments (or “total loss absorbing capacity” or TLAC) is intended to effectively absorb losses, as necessary, upon a failure of a G-SIB, without imposing such losses on taxpayers of the relevant jurisdiction or causing severe systemic disruptions, and thereby ensuring the continuity of the G-SIBs critical functions. The Federal Reserve requires large bank holding companies, includingdocument identifies specific criteria that must be met for instruments to be considered eligible under TLAC and sets out minimum requirements that include existing Basel III minimum capital requirements, excluding capital buffers. The FSB’s proposed range for a common minimum TLAC requirement is 16-20% of the financial institution’s RWA and at least twice its Basel III Tier 1 leverage ratio. The Firm to submitestimated that it has approximately 15% minimum TLAC as a capital plan on an annual basis. The Federal Reserve uses the CCAR and Dodd-Frank Act Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) stress test processespercentage of


160152 JPMorgan Chase & Co./2013 Annual Report



to ensure that large bank holding companies have sufficient capital during periods of economic and financial stress, and have robust, forward-looking capital assessment and planning processes in place that address each bank holding company’s unique risks to enable them to have the ability to absorb losses under certain stress scenarios. Through the CCAR, the Federal Reserve evaluates each bank holding company’s capital adequacy and internal capital adequacy assessment processes, as well as its plans to make capital distributions, such as dividend payments or stock repurchases.
The Firm’s CCAR process is integrated into and employs the same methodologies utilized in the Firm’s ICAAP process. On January 7, 2013, the Firm submitted its capital plan to the Federal Reserve under the Federal Reserve’s 2013 CCAR process. On March 14, 2013, the Federal Reserve informed the Firm that it did not object to the Firm’s 2013 capital plan, but asked the Firm to submit an additional capital plan.
On September 18, 2013, the Firm submitted the additional capital plan which addressed the weaknesses the Federal Reserve had identified in the Firm’s original 2013 submission. On December 2, 2013, the Federal Reserve informed the Firm it did not object to the Firm’s 2013 capital plan, as resubmitted.
On January 6, 2014 the Firm submitted its 2014 capital plan to the Federal Reserve under the Federal Reserve’s 2014 CCAR process. The Firm expects to receive the Federal Reserve’s final response to its plan no later than March 14, 2014.
For additional information on the Firm’s capital actions, see Capital actions on pages 166–167, and Notes 22 and 23 on pages 309 and 310, respectively, of this Annual Report.
Capital Disciplines
The Firm uses three primary capital disciplines:
Regulatory capital
Economic capital
Line of business equity

Regulatory capital
The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The Office of the Comptroller of the Currency (“OCC”) establishes similar capital requirements and standards for the Firm’s national banks, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A.
In connection with the U.S. Government’s Supervisory Capital Assessment Program in 2009 (“SCAP”), U.S. banking regulators developed an additional measure of capital, Tier 1 common, which is defined as Tier 1 capital less elements of Tier 1 capital not in the form of common equity, such as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred securities. In 2013, the Federal Reserve employed a minimum 5% Tier 1 common ratio standard for CCAR purposes, in addition to other minimum capital requirements, to assess a bank holding company’s capital adequacy. For the 2014 CCAR process, the Federal Reserve has introduced a requirement to include, in addition to the Basel I Tier 1 common standards, a Basel III Tier 1 common test with a minimum of 4% for 2014 projections and 4.5% for 2015 projections.
Basel I and Basel 2.5
The minimum U.S. risk-based capital requirements in effect on December 31, 2013, follow the Capital Accord (“Basel I”) of the Basel Committee. In June 2012, U.S. federal banking agencies published the final rule that specifies revised market risk regulatory capital requirements (“Basel 2.5”). While the Firm is still subject to the capital requirements of Basel I, Basel 2.5 rules also became effective for the Firm on January 1, 2013. The Basel 2.5 final rule revised the scope of positions subject to the market risk capital requirements and introduced new market risk measures, which resulted in additional capital requirements for covered positions as defined. The implementation of Basel 2.5 in the first quarter of 2013 resulted in an increase of approximately $150 billion in RWA compared with the Basel I rules at March 31, 2013. The implementation of these rules also resulted in decreases of the Firm’s Tier 1 capital, Total capital and Tier 1 common capital ratios by 140 basis points, 160 basis points and 120 basis points, respectively, at March 31, 2013.


JPMorgan Chase & Co./2013 Annual Report161

Management’s discussion and analysis

A reconciliation of total stockholders’ equity to Tier 1 common, Tier 1 capital and Total qualifying capital is presented in the table below.
Risk-based capital components and assets  
December 31, (in millions)2013
 2012
Total stockholders’ equity$211,178
 $204,069
Less: Preferred stock11,158
 9,058
Common stockholders’ equity200,020
 195,011
Effect of certain items in accumulated other comprehensive income/(loss) excluded from Tier 1 common(1,337) (4,198)
Less: Goodwill(a)
45,320
 45,663
Other intangible assets(a)
2,012
 2,311
Fair value DVA on structured notes and derivative liabilities related to the Firm’s credit quality1,300
 1,577
Investments in certain subsidiaries and other1,164
 920
Tier 1 common148,887
 140,342
Preferred stock11,158
 9,058
Qualifying hybrid securities and noncontrolling interests(b)
5,618
 10,608
Other
 (6)
Total Tier 1 capital165,663
 160,002
Long-term debt and other instruments qualifying as Tier 216,695
 18,061
Qualifying allowance for credit losses16,969
 15,995
Other(41) (22)
Total Tier 2 capital33,623
 34,034
Total qualifying capital$199,286
 $194,036
Credit risk RWA$1,223,147
 $1,156,102
Market risk RWA$164,716
 $114,276
Total RWA$1,387,863
 $1,270,378
Total adjusted average assets$2,343,713
 $2,243,242
(a)Goodwill and other intangible assets are net of any associated deferred tax liabilities.
(b)Primarily includes trust preferred securities of certain business trusts. Under the Basel III interim final rule published by U.S. federal banking agencies in October 2013, trust preferred securities will be phased out from inclusion as Tier 1 capital, but included as Tier 2 capital, beginning in 2014 through the end of 2015 and phased out from inclusion as Tier 2 capital beginning in 2016 through the end of 2021.
Capital rollforward
The following table presents the changes in Basel I Tier 1 common, Tier 1 capital and Tier 2 capital for the year ended December 31, 2013.
Year ended December 31, (in millions)2013
Tier 1 common at December 31, 2012$140,342
Net income applicable to common equity17,118
Dividends declared on common stock(5,585)
Net issuance of treasury stock(2,845)
Changes in capital surplus(776)
Effect of certain items in accumulated other comprehensive income/(loss) excluded from Tier 1 common(40)
Qualifying noncontrolling minority interests in consolidated subsidiaries(47)
DVA on structured notes and derivative liabilities277
Goodwill and other nonqualifying intangibles (net of deferred tax liabilities)642
Other(199)
Increase in Tier 1 common8,545
Tier 1 common at December 31, 2013$148,887
  
Tier 1 capital at December 31, 2012$160,002
Change in Tier 1 common8,545
Net issuance of noncumulative perpetual preferred stock2,100
Redemption of qualifying trust preferred securities(4,942)
Other(42)
Increase in Tier 1 capital5,661
Tier 1 capital at December 31, 2013$165,663
  
Tier 2 capital at December 31, 2012$34,034
Change in long-term debt and other instruments qualifying as Tier 2(1,366)
Change in allowance for credit losses974
Other(19)
Decrease in Tier 2 capital(411)
Tier 2 capital at December 31, 2013$33,623
Total capital at December 31, 2013$199,286


162JPMorgan Chase & Co./2013 Annual Report



RWA Rollforward
The following table presents the changes in the credit risk and market risk components of RWA under Basel I including Basel 2.5 for the year ended December 31, 2013. The rollforward categories are estimates, based on the predominant driver of the change.
 Year ended December 31, 2013
(in billions)Credit risk RWA Market risk RWA Total RWA
RWA at December 31, 2012$1,156
 $114
 $1,270
Rule changes(a)
39
 134
  
Model & data changes(b)
24
 1
  
Portfolio runoff(c)
(11) (45)  
Movement in portfolio levels(d)
15
 (39)  
Increase in RWA67
 51
 118
RWA at December 31, 2013$1,223
 $165
 $1,388
(a)Rule changes refer to movements in RWA as a result of changes in regulations, in particular, Basel 2.5, which resulted in certain positions previously captured under market risk under Basel I being included as noncovered positions under credit risk RWA.
(b)Model & data changes refer to movements in RWA as a result of revised methodologies and/or treatment per regulatory guidance (exclusive of rule changes).
(c)Portfolio runoff for credit risk RWA reflects lower loan balances in Mortgage Banking and for market risk RWA reflects reduced risk from position rolloffs, including changes in the synthetic credit portfolio.
(d)Movement in portfolio levels for credit risk RWA refers to changes in book size, composition, quality, as well as market movements; and for market risk RWA, refers to changes in position and market movements.
The following table presents the risk-based capital ratios for JPMorgan Chase at December 31, 2013 and 2012, under Basel I (and, for December 31, 2013, inclusive of Basel 2.5)
Risk-based capital ratios   
December 31,2013 2012
Capital ratios   
Tier 1 capital11.9% 12.6%
Total capital14.4
 15.3
Tier 1 leverage7.1
 7.1
Tier 1 common(a)
10.7
 11.0
(a) The Tier 1 common ratio is Tier 1 common capital divided by RWA.
At December 31, 2013 and 2012, JPMorgan Chase maintained Basel I Tier 1 and Total capital ratios in excess of the well-capitalized standards established by the Federal Reserve. In addition, at December 31, 2013 and 2012, the Firm’s Basel I Tier 1 common ratio was significantly above the 2013 5% CCAR standard.
Additional information regarding the Firm’s capital ratios and the federal regulatory capital standards to which the Firm is subject is presented in Note 28 on pages 316–318 of this Annual Report and the Supervision and Regulation section of the 2013 10-K. For further information on the Firm’s Basel 2.5 measures and additional market risk disclosures, see the Firm’s consolidated Basel 2.5 Market Risk Pillar 3 Reports which are available on the Firm’s website (http://investor.shareholder.com/jpmorganchase/basel.cfm) within 60 days after December 31, 2013.
Basel II & Basel III
U.S. banking regulators published a final Basel II rule in December 2007, which was intended to be more risk sensitive than Basel I and eventually replace Basel I for large and internationally active U.S. banks, including the Firm. The Firm has been reporting Basel II capital ratios in parallel to the banking agencies since 2008. In October 2013, U.S. federal banking agencies published an interim final rule implementing further revisions to the Capital Accord in the U.S.; such further revisions are commonly referred to as “Basel III.” Basel III is comprised of a Standardized Approach and an Advanced Approach. For large and internationally active banks, including the Firm, both the Basel III Standardized and Advanced Approaches became effective commencing January 1, 2014.
For 2014, the Basel III Standardized Approach requires the Firm to calculate its capital ratios using the Basel III definition of capital divided by the Basel I definition of RWA, inclusive of Basel 2.5 for market risk. Commencing January 1, 2015 the Basel III Standardized Approach requires the Firm to calculate the ratios using the Basel III definition of capital divided by the Basel III Standardized RWA, inclusive of Basel 2.5 for market risk.
Prior to full implementation of the Basel III Advanced Approach,Fully Phased-in RWA, excluding capital buffers currently in effect, at year end 2014 based on its understanding of how the Firm is required to complete a qualification period (“parallel run”) of at least four consecutive quarters (inclusive of quarters in which the Firm reported in parallel under Basel II) during which it needs to demonstrate that it meets the requirements of the rule to the satisfaction of its U.S. banking regulators. Pursuant to the requirements of the Dodd-Frank Act, the Firm, upon exiting the Basel III Advanced Approach parallel run, willFSB proposal may be required to calculate regulatory capital ratios under both the Standardized and Advanced Approaches. The Firm’s capital adequacy will be evaluated against the approach that resultsimplemented in the lower ratio.
Basel III revises Basel IUnited States. The FSB is expected to revise its proposal following a period of public consultation and II by, among other things, narrowing the definition of capital,findings from a quantitative impact study and increasing capital requirements for specific exposures. Basel III introduces a new Tier 1 common ratio requirement which has a phase-in period from 2015market survey to 2019. By January 1, 2019, the minimum Tier 1 common ratio requirement is 7%, comprised of a minimum ratio of 4.5% plus a 2.5% capital conservation buffer.
Global systemically important banks (“GSIBs”) will also be required to maintain Tier 1 common requirements above the 7% minimum,conducted in amounts ranging from an additional 1% to an additional 2.5%. In November 2013, the Financial Stability Board (“FSB”) indicated that it would require the Firm, as well as one other bank, to hold the additional 2.5% of Tier 1 common; the requirement will be phased in beginning in 2016. The Basel Committee also stated that certain GSIBs could be required to hold as much as an additional 3.5% of Tier 1 common above the 7% minimum if they were to take actions that further increase their systemic importance. Currently, no GSIB (including the


JPMorgan Chase & Co./2013 Annual Report163

Management’s discussion and analysis

Firm) is required to hold more than the additional 2.5% of Tier 1 common.
In addition, Basel III establishes a 6.5% Tier I common equity standard for the definition of “well capitalized”
under the Prompt Corrective Action (“PCA”) requirements of the FDIC Improvement Act (“FDICIA”). The Tier I common equity standard is effective from the first quarter of 2015.


The final proposal is expected to be submitted to the G-20 in advance of the G-20 Summit scheduled for fourth quarter of 2015. U.S. banking regulators are expected to issue an NPR that would outline TLAC requirements specific to U.S. banks.
The following chart presents the Basel III minimum risk-basedRegulatory capital ratios during the transitional periods and on a fully phased-in basis. The chart also includes management’s target for the Firm’s Tier 1 common ratio. It is the Firm’s current expectation that its Basel III Tier 1 common ratio will exceed the regulatory minimums, both during the transition period and upon full implementation in 2019 and thereafter.outlook
The Firm estimates thatexpects to continue to accrete capital in the near term and believes its Tier 1 commoncurrent capital levels enable it to retain market access, continue its strategy to invest in and grow its businesses and maintain flexibility to distribute excess capital. The Firm intends to balance return of capital to shareholders with achieving higher capital ratios over time. Additionally, the Firm expects the capital ratio under the Basel III Advanced Approach on a fully phased-in basis would be 9.5% as of December 31, 2013, achieving management’s previously stated objectives. The Tier 1 common ratio as calculated under the Basel III Standardized Fully Phased-In Approach is estimated at 9.4% as of December 31, 2013. The Tier 1 common ratio under both Basel I and Basel III are non-GAAP financial measures. However, such measures are used by bank regulators, investors and analysts to assess the Firm’s capital position and to compare the Firm’s capital to that of other financial services companies.
The following table presents a comparison of the Firm’s Tier 1 common under Basel I rules tobecome its estimated Tier 1 common under the Advanced Approach of the Basel III rules, along with the Firm’s estimated risk-weighted assets. Key differences in the calculation of RWA between Basel I and Basel III Advanced Approach include: (1) Basel III credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas Basel I RWA is based on fixed supervisory risk-weightings which vary only by counterparty type and asset class; and (2) Basel III includes RWA for operational risk, whereas Basel I does not. Operational risk capital takes into consideration operational losses in the quarter following the period in which those losses were realized, and the calculation generally incorporates such losses irrespective of whether the issues or business activity giving rise to the losses have been remediated or reduced. The Firm’s
operational risk capital model continues to be refined in conjunction with the Firm’s Basel III Advanced Approach parallel run. As a result of model enhancements in 2013, as well as taking into consideration the legal expenses incurred by the Firm in 2013, the Firm’s operational risk capital increased substantially in 2013 over 2012.
Tier 1 common under Basel III includes additional adjustments and deductions not included in Basel I Tier 1 common, such as the inclusion of accumulated other comprehensive income (“AOCI”) related to AFS securities and defined benefit pension and other postretirement employee benefit (“OPEB”) plans.
December 31, 2013
(in millions, except ratios)
 
Tier 1 common under Basel I rules$148,887
Adjustments related to AOCI for AFS securities and defined benefit pension and OPEB plans1,474
Add back of Basel I deductions(a)
1,780
Deduction for deferred tax asset related to net operating loss and foreign tax credit carryforwards(741)
All other adjustments(198)
Estimated Tier 1 common under Basel III rules$151,202
Estimated risk-weighted assets under Basel III Advanced Approach(b)
$1,590,873
Estimated Tier 1 common ratio under Basel III Advanced Approach(c)
9.5%
(a)
Certain exposures, which are deducted from capital under Basel I, are risked-weighted under Basel III.


164JPMorgan Chase & Co./2013 Annual Report



(b)
RWA under Basel III Advanced Approach is on a fully phased-in basis. Effective January 1, 2013, market risk RWA requirements under Basel 2.5 became largely consistent across Basel I and Basel III.
(c)
The Tier 1 common ratio under Basel III rules is Tier 1 common divided by RWA under Basel III Advanced Approach.
Additionally, the Firm estimates that its Tier 1 capital ratio under the Basel III Advanced Approach on a fully phased-in basis would be 10.2% as of December 31, 2013. The Tier 1 capital ratio as calculated under the Basel III Standardized Approach on a fully phased-in basis is estimated at 10.1% as of December 31, 2013.
Management’s current objective is for the Firm to reach an estimated Basel III Tier I common ratio of 10%+ and a Basel III Tier 1 capital ratio of 11.0%, bothbinding constraint by the end of 2014. Tier 1 common capital and2015, or slightly thereafter. As a result, the Tier 1 common and Tier 1 capital ratios underFirm expects to reach Basel III Advanced and Standardized Fully Phased-In CET1 ratios of approximately 11% by the end of 2015 and is targeting reaching a Basel III CET1 ratio of approximately 12% by the end of 2018.
The Firm’s capital targets take into consideration the current U.S. Basel III requirements and contemplate the requirements under the U.S. G-SIB proposal issued on December 9, 2014 and therefore, assume a 4.5% G-SIB capital surcharge. These targets are all non-GAAP financial measures. However, such measures are usedsubject to revision in the future as a result of changes that may be introduced by bankbanking regulators investors and analysts to assessthe required minimum ratios to which the Firm is subject. In particular, if the Firm’s G-SIB capital position and to compare the Firm’s capital to that of other financial services companies.
The Basel III interim final rule also includes a requirement for advanced approach banking organizations, including the Firm, to calculate a supplementary leverage ratio (“SLR”). The SLR, a non-GAAP financial measure,surcharge is defined as Tier 1 capital under Basel III divided by the Firm’s total leverage exposure. Total leverage exposure is calculated by taking the Firm’s total average on-balance sheet assets, less amounts permitteddetermined to be deducted for Tier 1lower than 4.5%, the capital and adding certain off-balance sheet exposures, such as undrawn commitments and derivatives future exposure.
Following approval of the Basel III interim final rule, the U.S. banking agencies issued proposed rulemaking relating to the SLR thattargets would require U.S. bank holding companies, including JPMorgan Chase, to have a minimum SLR of at least 5% and insured depository institutions (“IDI”), including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., to have a minimum SLR of at least 6%.be adjusted accordingly. The Firm intends to manage its capital so that it achieves the required capital levels and its IDI subsidiaries are not required to meet the minimum SLR until January 1, 2018. The Firm estimates, based on its current understanding of the U.S. rules, that if the rules werecomposition in effect at December 31, 2013, the Firm’s SLR would have been approximately 4.7% and JPMorgan Chase Bank, N.A.’s SLR would have been approximately 4.7%. Management’s current objective is to achieve an SLR of 5.5% for the Firm and an SLR of 6% for JPMorgan Chase Bank, N.A, eachline with or in advance of the SLR effective date.
On January 12, 2014, the Basel Committee issued a revised framework for the calculationrequired timetables of the denominator of the SLR. The estimated impact of these revisions would have been to reduce each of the Firm’s SLRcurrent and J.P. Morgan Chase Bank, N.A.’s SLR by 10 basis points as of December 31, 2013.
The Firm’s estimates of its Tier 1 common ratio under Basel III and of the Firm’s and JPMorgan Chase Bank, N.A.’s SLR reflect its current understanding of the U.S. Basel III rules
based on the current published rules and on the application of such rules to its businesses as currently conducted. The actual impact on the Firm’s capital and SLR ratios at the effective date of the rules may differ from the Firm’s current estimates depending on changes the Firm may make to its businesses in the future, further implementation guidance from the regulators, and regulatory approval of certain of the Firm’s internal risk models (or, alternatively, regulatory disapproval of the Firm’s internal risk models that have previously been conditionally approved).proposed rules.
Economic risk capital
Economic risk capital is another of the disciplines the Firm uses to assess the capital required to support its businesses. Economic risk capital is a measure of the capital needed to cover JPMorgan Chase’s business activities in the event of unexpected losses. The Firm measures economic risk capital using internal risk-assessment methodologies and models based primarily on four risk factors: credit, market, operational and private equity risk and considers factors, assumptions and inputs that differ from those required to be used for regulatory capital requirements. Accordingly, economic risk capital provides a complementary measure to regulatory capital. As economic risk capital is a separate component of the capital framework for Advanced Approach banking organizations under Basel III, the Firm is currently in the process of enhancingcontinues to enhance its economic risk capital framework to address the Basel III interim final rule.framework.

Line of business equity
The Firm’s framework for allocating capital to its business segments is based on the following objectives:
Integrate firmwide and line of business capital management activities;
Measure performance consistently across all lines of business; and
Provide comparability with peer firms for each of the lines of business
Equity for a line of business represents the amount the Firm believes the business would require if it were operating independently, considering capital levels for similarly rated peers, regulatory capital requirements (as estimated under Basel III)III Advanced Fully Phased-In) and economic risk measures. Capital is also allocated to each line of business for, among other things, goodwill and other intangibles associated with acquisitions effected by the line of business. ROE is measured and internal targets for expected returns are established as key measures of a business segment’s performance.


JPMorgan Chase & Co./2013 Annual Report165

Management’s discussion and analysis

Line of business equity Yearly average
Year ended December 31,
(in billions)
 2013
 2012
 2011
Consumer & Community Banking $46.0
 $43.0
 $41.0
Corporate & Investment Bank 56.5
 47.5
 47.0
Commercial Banking 13.5
 9.5
 8.0
Asset Management 9.0
 7.0
 6.5
Corporate/Private Equity 71.4
 77.4
 70.8
Total common stockholders’ equity $196.4
 $184.4
 $173.3
Effective January 1, 2012, the Firm revised the capital allocated to each of its businesses, reflecting each segment’s Basel III Tier 1 common capital requirements.
Line of business equity Yearly average
Year ended December 31,
(in billions)
 2014
 2013
 2012
Consumer & Community Banking $51.0
 $46.0
 $43.0
Corporate & Investment Bank 61.0
 56.5
 47.5
Commercial Banking 14.0
 13.5
 9.5
Asset Management 9.0
 9.0
 7.0
Corporate 72.4
 71.4
 77.4
Total common stockholders’ equity $207.4
 $196.4
 $184.4
Effective January 1, 2013, the Firm further refined the capital allocation framework to align it with the revised line of business structure that became effective in the fourth quarter of 2012. The increasechange in equity levels for the lines of businesses was largely driven by the evolving regulatory requirements and higher capital targets the Firm hashad established under the Basel III Advanced Approach.
Effective January 1, 2014,On at least an annual basis, the Firm further revised the capital allocated to certain businesses and will continue to assessassesses the level of capital required for each line of business as well as the assumptions and methodologies used to allocate capital to its lines of business and updates the equity allocations to its lines of business segments. Furtheras refinements may be implemented in future periods.are implemented.
Line of business equityJanuary 1,
 December 31,
(in billions)
2015(a)
 2014 2013
Consumer & Community Banking$51.0
 $51.0
 $46.0
Corporate & Investment Bank62.0
 61.0
 56.5
Commercial Banking14.0
 14.0
 13.5
Asset Management9.0
 9.0
 9.0
Corporate76.0
 77.0
 75.0
Total common stockholders’ equity$212.0
 $212.0
 $200.0
(a)Reflects refined capital allocations effective January 1, 2015.


JPMorgan Chase & Co./2014 Annual Report153

Management’s discussion and analysis

Capital actions
Dividends
On March 18, 2011, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.05 to $0.25 per share, effective with the dividend paid on April 30, 2011, to shareholders of record on April 6, 2011.
On March 13, 2012, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.25 to $0.30 per share, effective with the dividend paid on April 30, 2012, to shareholders of record on April 5, 2012.
On May 21, 2013, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.30 to $0.38 per share, effective with the dividend paid on July 31, 2013, to shareholders of record on July 5, 2013.
The Firm’s common stock dividend policy reflects JPMorgan Chase’s earnings outlook, desired dividend payout ratio, capital objectives, and alternative investment opportunities.
The Firm’s current expectation is to continue to target a payout ratio of approximately 30% of normalized earnings over time. Following the Federal Reserve’s non-objection to the Firm’s 2014 capital plan, the Board of Directors increased the quarterly common stock dividend on May 20, 2014, from $0.38 to $0.40 per share, effective beginning with the dividend paid on July 31, 2014, to stockholders of record on July 3, 2014.
For information regarding dividend restrictions, see Note 22 and Note 27 on pages 309 and 316, respectively, of this Annual Report.27.
The following table shows the common dividend payout ratio based on reported net income.
Year ended December 31,2013
 2012
 2011
2014
 2013
 2012
Common dividend payout ratio33% 23% 22%29% 33% 23%
Preferred stock
On August 27, 2012,During the year ended December 31, 2014, the Firm issued $1.3$8.9 billion of fixed–rate noncumulative perpetual preferred stock.
On February 5, 2013 the Firm issued $900 million of noncumulative preferred stock. On each of April 23, 2013, and July 29, 2013,Preferred stock dividends declared were $1.1 billion for the Firm issued $1.5 billion of noncumulative preferred stock.
The Firm redeemedyear ended December 31, 2014. Assuming all $1.8 billion of its outstanding 8.625% noncumulative preferred stock Series Jissuances were outstanding for the entire year and quarterly dividends were declared on September 1, 2013.
On January 22, 2014, January 30, 2014, and February 6, 2014,such issuances, preferred stock dividends would have been $1.3 billion for the Firm issued $2.0 billion, $850 million, and $75 million, respectively, of noncumulative preferred stock.year ended December 31, 2014. For additional information on the Firm’s preferred stock, see Note 22 on page 309 of this Annual Report.22.
Redemption of outstanding trust preferred securities
On May 8, 2013, the Firm redeemed approximately $5.0 billion, or 100% of the liquidation amount, of the following eight series of trust preferred securities: JPMorgan Chase Capital X, XI, XII, XIV, XVI, XIX, XXIV, and BANK ONE Capital VI. For a further discussion of trust preferred securities, see Note 21 on pages 306–308 of this Annual Report.21.
Common equity repurchases
On March 13, 2012, the Board of Directors authorized a $15.0$15.0 billion common equity (i.e., common stock and warrants) repurchase program. As of December 31, 2014, $3.8 billion (on a trade-date basis) of authorized repurchase capacity remained under the program. The amount of equity that may be repurchased by the Firm is also subject to the amount that is set forth in the Firm’s annual capital plan that is submitted to the Federal Reserve as part of the CCAR process. As part of this authorization, and inIn conjunction with the Firm’s 2013Federal Reserve’s release of its 2014 CCAR submission,results, the Firm’s Board of Directors has authorized the Firm to repurchase up to $6$6.5 billion gross of common equity commencing with the second quarter of 2013 through the end of the first quarter of 2014. Frombetween April 1, 2013, through2014, and March 31, 2015. As of December 31, 2013,2014, $2.1 billion (on a trade-date basis) of such repurchase capacity remains. This authorization includes shares repurchased to offset issuances under the Firm repurchased $2.2 billion of common equity. Firm’s equity-based compensation plans.
The following table showssets forth the Firm’s repurchases of common equity for the years ended December 31, 2014, 2013 2012 and 2011,2012, on a trade-date basis. As ofThere were no warrants repurchased during the years ended December 31, 2013, $8.6 billion of authorized repurchase capacity remained under the $15.0 billion repurchase program.
Year ended December 31,      
(in millions) 2013 2012 2011
Total number of shares of common stock repurchased 96
 31
 229
Aggregate purchase price of common stock repurchases $4,789
 $1,329
 $8,827
Total number of warrants repurchased 
 18
 10
Aggregate purchase price of warrant repurchases $
 $238
 $122
2014, and 2013.


Year ended December 31, (in millions) 2014 2013 2012
Total number of shares of common stock repurchased 83.4
 96.1
 30.9
Aggregate purchase price of common stock repurchases $4,834
 $4,789
 $1,329
Total number of warrants repurchased 
 
 18.5
Aggregate purchase price of warrant repurchases $
 $
 $238
166JPMorgan Chase & Co./2013 Annual Report



The Firm may, from time to time, enter into written trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate repurchases in accordance with the common equity repurchase program. A Rule 10b5-1 repurchase plan allows the Firm to repurchase its equity during periods when it would not otherwise be repurchasing common equity — for example, during internal trading “black-out“blackout periods.” All purchases under a Rule 10b5-1 plan must be made according to a predefined plan established when the Firm is not aware of material nonpublic information.
The authorization to repurchase common equity will be utilized at management’s discretion, and the timing of purchases and the exact amount of common equity that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm’s capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The repurchase program does not include specific price targets or timetables; may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 programs; and may be suspended at any time.
For additional information regarding repurchases of the Firm’s equity securities, see Part II, Item 5: Market for registrant’s common equity, related stockholder matters and issuer purchases of equity securities on pages 20–21 of JPMorgan Chase’s 2013 Form 10-K.18–19.


154JPMorgan Chase & Co./2014 Annual Report



Broker-dealer regulatory capital
JPMorgan Chase’s principal U.S. broker-dealer subsidiaries are J.P. Morgan Securities LLC (“JPMorgan Securities”) and J.P. Morgan Clearing Corp. (“JPMorgan Clearing”). JPMorgan Clearing is a subsidiary of JPMorgan Securities and provides clearing and settlement services. JPMorgan Securities and JPMorgan Clearing are each subject to Rule 15c3-1 under the Securities Exchange Act of 1934 (the “Net Capital Rule”). JPMorgan Securities and JPMorgan Clearing are also each registered as futures commission merchants and subject to Rule 1.17 of the Commodity Futures Trading Commission (“CFTC”).
JPMorgan Securities and JPMorgan Clearing have elected to compute their minimum net capital requirements in accordance with the “Alternative Net Capital Requirements” of the Net Capital Rule. At December 31, 2013,2014, JPMorgan Securities’ net capital, as defined by the Net Capital Rule, was $12.9$12.8 billion, exceeding the minimum requirement by $10.8$10.6 billion, and JPMorgan Clearing’s net capital was $7.1$7.5 billion, exceeding the minimum requirement by $5.3$5.6 billion.
In addition to its minimum net capital requirement, JPMorgan Securities is required to hold tentative net capital in excess of $1.0 billion and is also required to notify the Securities and Exchange Commission (“SEC”) in the event that tentative net capital is less than $5.0 billion, in accordance with the market and credit risk standards of Appendix E of the Net Capital Rule. As of December 31, 2013,2014, JPMorgan Securities had tentative net capital in excess of the minimum and notification requirements.
J.P. Morgan Securities plc (formerly J.P. Morgan Securities Ltd.) is a wholly owned subsidiary of JPMorgan Chase Bank, N.A. and is the Firm’s principal operating subsidiary in
the U.K. It has authority to engage in banking,
investment banking and broker-dealer activities. J.P. Morgan Securities plc is jointly regulated by the U.K. Prudential Regulation Authority (“PRA”) and Financial Conduct Authority (“FCA”) (together, formerly the U.K. Financial Services Authority). During the fourth quarter of 2013,Commencing January 1, 2014, J.P. Morgan Securities plc received a capital contribution of $3.3 billion from JPMorgan Chase Bank, N.A., which was made to cover the anticipated capital requirements relatedbecame subject to the introduction ofU.K. Basel III rules, to which J.P. Morgan Securities plc is subject beginning January 1, 2014. Following this capital contribution, atrules.
At December 31, 2013,2014, J.P. Morgan Securities plc had estimated total capital of $26.5 billion, or a Pillar 1$30.1 billion; its estimated CET1 capital ratio was 10.7% and its estimated Total capital ratio of 18.1%, whichwas 14.1%. Both ratios exceeded the 8% well-capitalized standard applicable to it underminimum transitional standards (4.0% and 8.0% for the CET1 ratio and Total capital ratio, respectively) as established by the Capital Requirements Directive and Regulation (the European Union (“EU”) implementation of Basel 2.5.III) as well as additional minimum requirements specified by the Prudential Regulatory Authority as Individual Capital Guidance and PRA Buffer requirements.



JPMorgan Chase & Co./20132014 Annual Report 167155

Management’s discussion and analysis

LIQUIDITY RISK MANAGEMENT
Liquidity risk is the risk that the Firm will be unable to meet its contractual and contingent obligations. Liquidity risk management is intended to ensure that the Firm has the appropriate amount, composition and tenor of funding and liquidity in support of its assets.
Liquidity Risk Oversight
The Firm has an independent liquidity risk oversight function whose primary objective is to provide assessment, measurement, monitoring, and control of liquidity risk across the Firm. Liquidity risk oversight is managed through a dedicated firmwide Liquidity Risk Oversight group reporting into the CIO, Treasury, and Corporate (“CTC”) Chief Risk Officer (“CRO”). The CTC CRO has responsibility for firmwide Liquidity Risk Oversight and reports to the Firm’s CRO. Liquidity Risk Oversight’s responsibilities include but are not limited to:
Establishing and monitoring limits, indicators, and thresholds, including liquidity appetite tolerances;
Defining and monitoring internal Firmwide and legal entity stress tests and regulatory defined stress testing;
Reporting and monitoring liquidity positions, balance sheet variances and funding activities;
Conducting ad hoc analysis to identify potential emerging liquidity risks.
Risk Governance and Measurement
Specific committees responsible for liquidity governance include firmwide ALCO as well as lines of business and regional ALCOs, and the CTC Risk Committee. For further discussion of the risk and risk-related committees, see Enterprise-wide Risk Management on pages 105–109.
Internal Stress testing
Liquidity stress tests are intended to ensure sufficient liquidity for the Firm under a variety of adverse scenarios. Results of stress tests are therefore considered in the formulation of the Firm’s funding plan and assessment of its liquidity position. Liquidity outflow assumptions are modeled across a range of time horizons and contemplate both market and idiosyncratic stress. Standard stress tests are performed on a regular basis and ad hoc stress tests are performed in response to specific market events or concerns. In addition, stress scenarios are produced for the parent holding company and the Firm’s major subsidiaries.
Liquidity stress tests assume all of the Firm’s contractual obligations are met and then take into consideration varying levels of access to unsecured and secured funding markets. Additionally, assumptions with respect to potential non-contractual and contingent outflows are contemplated.
Liquidity Management
Treasury is responsible for liquidity management. The primary objectives of effective liquidity management are to ensure that the Firm’s core businesses are able to operate in support of client needs, and meet contractual and contingent obligations through normal economic cycles as well as during market stress events, and to maintain debt ratings that enable the Firm to optimize itsensure funding mix optimization, and
availability of liquidity sources while minimizing costs.
sources. The Firm manages liquidity and funding using a centralized, global approach in order to optimize liquidity sources and uses for the Firm as a whole, monitor exposures, identify constraints on the transfer of liquidity among legal entities within the Firm, and maintain the appropriate amount of surplus liquidity as part of the Firm’s overall balance sheet management strategy.uses.
In the context of the Firm’s liquidity management, Treasury is responsible for:
Measuring, managing, monitoringAnalyzing and reporting the Firm’s current and projected liquidity sources and uses;
Understandingunderstanding the liquidity characteristics of the Firm’sFirm, lines of business and legal entities’ assets and liabilities;liabilities, taking into account legal, regulatory, and operational restrictions;
Defining and monitoring firmwide and legal entity liquidity strategies, policies, guidelines, and contingency funding plans;
Liquidity stress testing under a variety of adverse scenariosManaging liquidity within approved liquidity risk appetite tolerances and limits;
Managing funding mix and deployment of excess short-term cash;
Defining and implementing fundsSetting transfer pricing (“FTP”) across all linesin accordance with underlying liquidity characteristics of businessbalance sheet assets and regions; and
Defining and addressing the impact of regulatory changes on funding and liquidity.
The Firm has a liquidity risk governance framework to review, approve and monitor the implementation of liquidity risk policies at the firmwide, regional and line of business levels.
Specific risk committees responsible for liquidity risk governance include ALCOliabilities as well as linescertain off-balance sheet items.
Contingency funding plan
The Firm’s contingency funding plan (“CFP”), which is reviewed by ALCO and approved by the DRPC, is a compilation of businessprocedures and regional assetaction plans for managing liquidity through stress events. The CFP incorporates the limits and liability management committees,indicators set by the Liquidity Risk Oversight group. These limits and indicators are reviewed regularly to identify the CTC Risk Committee. For further discussionemergence of the risk committees, see Enterprise-wide Risk Management on pages 113–173 of this Annual Report. In addition, during 2013, the Firm established an independent liquidity risk oversight function reporting into the CIO, Treasury and Corporate (“CTC”) CRO, which provides independent assessments and monitoring of liquidity risk across the Firm.
Management considersrisks or vulnerabilities in the Firm’s liquidity positionposition. The CFP identifies the alternative contingent liquidity resources available to be strongthe Firm in a stress event.
Parent holding company and subsidiary funding
The parent holding company acts as a source of December 31, 2013,funding to its subsidiaries. The Firm’s liquidity management is intended to maintain liquidity at the parent holding company, in addition to funding and believes thatliquidity raised at the Firm’s unsecured and secured funding capacity issubsidiary operating level, at levels sufficient to meetfund the operations of the parent holding company and its on- and off-balance sheet obligations.subsidiaries for an extended period of time in a stress environment where access to normal funding sources is disrupted. The parent holding company currently holds more than 18 months of pre-funding assuming no access to wholesale funding markets.
LCR and NSFR
In December 2010, the Basel Committee introduced two new measures of liquidity risk: the liquidity coverage ratio (“LCR”), which is intended to measure the amount of “high-quality liquid assets” (“HQLA”) held by the Firm in relation to estimated net cash outflows within a 30-day period during an acute stress event; and the net stable funding ratio (“NSFR”) which is intended to measure the “available” amount of stable funding relative to the “required” amount of stable funding over a one-year horizon. The standards require that the LCR be no lower than 100% and the NSFR be greater than 100%.


In January 2013,
156JPMorgan Chase & Co./2014 Annual Report



On September 3, 2014, the Basel Committee introduced certain amendments toU.S. banking regulators approved the formulation of thefinal LCR and a revised timetable to phase in the standard. The LCR will continue to becomerule (“U.S. LCR”), which became effective on January 1, 2015, but2015. Under the minimum requirement will beginfinal rules, the LCR is required to be 80% at 60%, increasing in equal annual increments to reach 100% on January 1, 2019.2015, increasing by 10% each year until reaching 100% at January 1, 2017. At December 31, 2013,2014, the Firm was compliant with the Basel III LCR.fully phased-in U.S. LCR based on its current understanding of the final rule. The Firm’s LCR may fluctuate from period-to-period due to normal flows from client activity.
On October 24, 2013, the U.S. banking regulators released a proposal to implement a U.S. quantitative liquidity requirement consistent with, but more conservative than, Basel III LCR for large banks and bank holding companies(“U.S. LCR”). The proposal also provides for an accelerated transition period compared to that which is currently required under31, 2014, the Basel III LCR rules.Committee issued the final standard for the NSFR which will become a minimum standard by January 1, 2018. At December 31, 2013,2014, the Firm was also compliant with the U.S. LCRNSFR based on its current understanding of the proposed rules.
On January 12, 2014, thefinal Basel Committee released proposed revisionsrule. The U.S. Banking Regulators are expected to the NSFR. Basedissue a proposal on its current understanding of the proposed revisions, the Firm was compliant with the NSFR that would outline requirements specific to U.S. banks.
HQLA
HQLA is the estimated amount of assets that qualify for inclusion in the U.S. LCR. HQLA primarily consists of cash and certain unencumbered high quality liquid assets as defined in the rule.
As of December 31, 2014, HQLA was estimated to be approximately $600 billion, as determined under the U.S. LCR final rule, compared with $522 billion as of December 31, 2013.2013, which was calculated using the Basel Committee’s definition of HQLA. The increase in HQLA was due to higher cash balances largely driven by higher deposit balances, partially offset by the impact of the application of the U.S. LCR rule which excludes certain types of securities that are permitted under the Basel Rules. HQLA may fluctuate from period-to-period primarily due to normal flows from client activity.
The following table presents the estimated HQLA included in the U.S. LCR broken out by HQLA-eligible cash and HQLA-eligible securities as of December 31, 2014.
(in billions)December 31, 2014 
HQLA  
Eligible cash(a)
 $454
Eligible securities(b)
 146
Total HQLA $600
(a)Predominantly cash on deposit at central banks.
(b)Predominantly includes U.S. agency mortgage-backed securities, U.S. Treasuries, and sovereign bonds.
In addition to HQLA, as of December 31, 2014, the Firm has approximately $321 billion of unencumbered marketable securities, such as equity securities and fixed income debt securities, available to raise liquidity, if required. Furthermore, the Firm maintains borrowing capacity at various Federal Home Loan Banks (“FHLBs”), the Federal Reserve Bank discount window and various other central banks as a result of collateral pledged by the Firm to such banks. Although available, the Firm does not view the borrowing capacity at the Federal Reserve Bank discount
window and the various other central banks as a primary source of liquidity. As of December 31, 2014, the Firm’s remaining borrowing capacity at various FHLBs and the Federal Reserve Bank discount window was approximately $143 billion. This borrowing capacity excludes the benefit of securities included above in HQLA or other unencumbered securities held at the Federal Reserve Bank discount window for which the Firm has not drawn liquidity.
Funding
Sources of funds
Management believes that the Firm’s unsecured and secured funding capacity is sufficient to meet its on- and off-balance sheet obligations.
The Firm funds its global balance sheet through diverse sources of funding including a stable deposit franchise as well as secured and unsecured funding in the capital markets. The Firm’s loan portfolio aggregating(aggregating approximately $722.2$757.3 billion net of allowance, at December 31, 20132014), is funded with a portion of the Firm’s deposits (aggregating approximately $1,287.8$1,363.4 billion at December 31, 20132014), and through securitizations and, with respect to a portion of the Firm’s real estate-related loans, with secured borrowings from the Federal Home Loan Banks.FHLBs. Deposits in excess of the amount utilized to fund loans are primarily invested in the Firm’s investment securities portfolio or deployed in cash or other short-term liquid investments based on their interest rate and liquidity


168JPMorgan Chase & Co./2013 Annual Report



risk characteristics. Capital markets secured financing assets and trading assets are primarily funded by the Firm’s capital marketmarkets secured financing liabilities, trading liabilities and a portion of the Firm’s long-term debt and stockholders’ equity.
In addition to funding capital markets assets, proceeds from the Firm’s debt and equity issuances are used to fund certain loans, and other financial and non-financial assets, or may be invested in the Firm’s investment securities portfolio. See the discussion below for additional disclosures relating to Deposits, Short-term funding, and Long-term funding and issuance.
Deposits
A key strength of the Firm is its diversified deposit franchise, through each of its lines of business, which provides a stable source of funding and limits reliance on the wholesale funding markets. As of December 31, 20132014, the Firm’s loans-to-deposits ratio was 57%56%, compared with 61%57% at December 31, 2012.2013.
As of December 31, 20132014, total deposits for the Firm were $1,287.8$1,363.4 billion, compared with $1,193.6$1,287.8 billion at December 31, 20122013 (58% and 55% of total liabilities at both December 31, 20132014 and 2012, respectively)2013). The increase was due to growth in both wholesale and consumer deposits. For further information, see Balance Sheet Analysis on pages 75–76 of this Annual Report.72–73.


JPMorgan Chase & Co./2014 Annual Report157

Management’s discussion and analysis


The Firm typically experiences higher customer deposit inflows at period-ends. Therefore, the Firm believes average deposit balances are more representative of deposit trends. The table below summarizes, by line of business, the period-end and average deposit balances as of and for the years ended December 31, 20132014 and 2012.2013.
DepositsDeposits  Year ended December 31,Deposits  Year ended December 31,
As of or for the period ended December 31,  Average  Average
(in millions)20132012 2013201220142013 20142013
Consumer & Community Banking$464,412
$438,517
 $453,304
$413,948
$502,520
$464,412
 $486,919
$453,304
Corporate & Investment Bank446,237
385,560
 384,289
353,048
468,423
446,237
 417,517
384,289
Commercial Banking206,127
198,383
 184,409
181,805
213,682
206,127
 190,425
184,409
Asset Management146,183
144,579
 139,707
129,208
155,247
146,183
 150,121
139,707
Corporate/Private Equity24,806
26,554
 27,433
27,874
Corporate23,555
24,806
 19,319
27,433
Total Firm$1,287,765
$1,193,593
 $1,189,142
$1,105,883
$1,363,427
$1,287,765
 $1,264,301
$1,189,142
A significant portion of the Firm’s deposits are consumer deposits (36%(37% and 37%36% at December 31, 20132014 and 2012,2013, respectively), which are considered particularly stable as they are less sensitive to interest rate changes or market volatility. Additionally, the majority of the Firm’s institutional deposits are also considered to be stable sources of funding since they are generated from customers that maintain operating service relationships with the Firm. For further discussions of deposit and liability balance trends, see the discussion of the results for the Firm’s business segments and the Balance Sheet Analysis on pages 86–11179–104 and 75–76, respectively, of this Annual Report.pages 72–73, respectively.

JPMorgan Chase & Co./2013 Annual Report169

Management’s discussion and analysis

The following table summarizes short-term and long-term funding, excluding deposits, as of December 31, 20132014 and 2012,2013, and average balances for the years ended December 31, 20132014 and 2012.2013. For additional information, see the Balance Sheet Analysis on pages 75–7672–73 and Note 21 on pages 306–308 of this Annual Report.21.
Sources of funds (excluding deposits)20132012  20142013  
As of or for the year ended December 31, Average Average
(in millions) 20132012 20142013
Commercial paper:      
Wholesale funding$17,249
$15,589
 $17,785
$14,302
$24,052
$17,249
 $19,442
$17,785
Client cash management40,599
39,778
 35,932
36,478
42,292
40,599
 40,474
35,932
Total commercial paper$57,848
$55,367
 $53,717
$50,780
$66,344
$57,848
 $59,916
$53,717
      
Obligations of Firm-administered multi-seller conduits(a)
$12,047
$14,892
 $10,427
$15,504
   
Other borrowed funds$27,994
$26,636
 $30,449
$24,174
$30,222
$27,994
 $31,721
$30,449
      
Securities loaned or sold under agreements to repurchase:      
Securities sold under agreements to repurchase$155,808
$212,278
 $207,106
$219,625
$167,077
$155,808
 $181,186
$207,106
Securities loaned19,509
23,125
 26,068
20,763
21,798
19,509
 22,586
26,068
Total securities loaned or sold under agreements to repurchase(a)(b)(c)
$175,317
$235,403
 $233,174
$240,388
Total securities loaned or sold under agreements to repurchase(b)(c)(d)
$188,875
$175,317
 $203,772
$233,174
      
Total senior notes$135,754
$130,297
 $137,662
$141,936
$142,480
$135,754
 $139,707
$137,662
Trust preferred securities5,445
10,399
 7,178
15,814
5,496
5,445
 5,471
7,178
Subordinated debt29,578
29,731
 27,955
29,410
29,472
29,578
 29,082
27,955
Structured notes28,603
30,194
 29,517
31,330
30,021
28,603
 30,311
29,517
Total long-term unsecured funding$199,380
$200,621
 $202,312
$218,490
$207,469
$199,380
 $204,571
$202,312
      
Credit card securitization$26,580
$30,123
 $27,834
$29,249
$31,239
$26,580
 $28,935
$27,834
Other securitizations(d)
3,253
3,680
 3,501
3,974
Other securitizations(e)
2,008
3,253
 2,734
3,501
FHLB advances61,876
42,045
 55,487
20,415
64,994
61,876
 60,667
55,487
Other long-term secured funding(e)
6,633
6,358
 6,284
6,757
Other long-term secured funding(f)
4,373
6,633
 5,031
6,284
Total long-term secured funding$98,342
$82,206
 $93,106
$60,395
$102,614
$98,342
 $97,367
$93,106
      
Preferred stock(f)
$11,158
$9,058
 $10,960
$8,236
Common stockholders’ equity(f)
$200,020
$195,011
 $196,409
$184,352
Preferred stock(g)
$20,063
$11,158
 17,018
$10,960
Common stockholders’ equity(g)
$212,002
$200,020
 207,400
$196,409
(a)Included in beneficial interests issued by consolidated variable interest entities on the Firm’s Consolidated balance sheets.
(b)Excludes federal funds purchased.
(b)(c)Excluded long-term structured repurchase agreements of $4.6$2.7 billion and $3.3$4.6 billion as of December 31, 20132014 and 2012,2013, respectively, and average balance of $4.2 billion and $7.0 billion for the years ended December 31, 20132014 and 2012, respectively.2013.

158JPMorgan Chase & Co./2014 Annual Report



(c)(d)Excluded long-term securities loaned of $483 million and $457 million as of December 31, 2013, and 2012, respectively, and average balance of $414$24 million and $113$414 million for the years ended December 31, 2014 and 2013, and 2012, respectively. There were no long-term securities loaned as of December 31, 2014.
(d)(e)Other securitizations includes securitizations of residential mortgages and student loans. The Firm’s wholesale businesses also securitize loans for client-driven transactions; those client-driven loan securitizations are not considered to be a source of funding for the Firm and are not included in the table.
(e)(f)Includes long-term structured notes which are secured.
(f)(g)For additional information on preferred stock and common stockholders’ equity see Capital Management on pages 160–167,146–155, Consolidated Statementsstatements of Changeschanges in Stockholders’ Equity on page 187,stockholders’ equity, Note 22 on page 309 and Note 23 on page 310 of this Annual Report.23.


Short-term funding
A significant portion of the Firm’s total commercial paper liabilities, approximately 70%64% as of December 31, 2013, are2014, were not sourced from wholesale funding markets, but were originated from deposits that customers choose to sweep into commercial paper liabilities as a cash management program offered to customers of the Firm.
The Firm’s sources of short-term secured funding primarily consist of securities loaned or sold under agreements to repurchase. Securities loaned or sold under agreements to repurchase are secured predominantly by high-quality securities collateral, including government-issued debt, agency debt and agency MBS, and constitute a significant
portion of the federal funds purchased and securities loaned or sold under purchase agreements. The amounts of securities loaned or sold under agreements to repurchase at December 31, 2014, increased predominantly due to a change in the mix of the Firm’s funding sources. The decrease in average balances for the year ended December 31, 2014, compared with December 31, 2013,, decreased was predominantly due to less secured financing of the Firm’s investment securities portfolio, and a change in the mix of the Firm’s funding sources. The balances associated with securities loaned or sold under agreements to repurchase fluctuate over time due to customers’ investment and financing activities; the Firm’s demand for financing; the ongoing management of the mix of the Firm’s liabilities, including its secured and unsecured financing (for both the investment securities and market-making portfolios); and other market and portfolio factors.



170JPMorgan Chase & Co./2013 Annual Report



Long-term funding and issuance
Long-term funding provides additional sources of stable funding and liquidity for the Firm. The Firm’s long-term funding plan is driven by expected client activity, liquidity considerations, and the liquidity required to support this activity.regulatory requirements. Long-term funding objectives include maintaining diversification, maximizing market access and optimizing funding cost,costs, as well as maintaining a certain level of pre-funding at the parent holding company. The Firm evaluates various funding markets, tenors and currencies in creating its optimal long-term funding plan.
The significant majority of the Firm’s long-term unsecured funding is issued by the parent holding company to provide maximum flexibility in support of both bank and nonbank subsidiary funding. The following table summarizes long-term unsecured issuance and maturities or redemptionredemptions for the years ended December 31, 20132014 and 2012.2013. For additional information, see Note 21 on pages 306–308 of this Annual Report.21.
Long-term unsecured funding 
Year ended December 31,
(in millions)
20142013
Issuance  
Senior notes issued in the U.S. market$16,373
$19,835
Senior notes issued in non-U.S. markets11,221
8,843
Total senior notes27,594
28,678
Subordinated debt4,979
3,232
Structured notes19,806
16,979
Total long-term unsecured funding – issuance$52,379
$48,889
   
Maturities/redemptions  
Total senior notes$21,169
$18,418
Trust preferred securities
5,052
Subordinated debt4,487
2,418
Structured notes18,554
17,785
Total long-term unsecured funding – maturities/redemptions$44,210
$43,673
Long-term unsecured funding 
Year ended December 31,
(in millions)
20132012
Issuance  
Senior notes issued in the U.S. market$19,835
$15,566
Senior notes issued in non-U.S. markets8,843
8,341
Total senior notes28,678
23,907
Trust preferred securities

Subordinated debt3,232

Structured notes16,979
15,120
Total long-term unsecured funding – issuance$48,889
$39,027
   
Maturities/redemptions  
Total senior notes$18,418
$40,244
Trust preferred securities(a)
5,052
9,482
Subordinated debt2,418
1,045
Structured notes17,785
18,638
Total long-term unsecured funding – maturities/redemptions$43,673
$69,409
(a)On May 8, 2013, the Firm redeemed approximately $5.0 billion, or 100% of the liquidation amount, of trust preferred securities pursuant to the optional redemption provisions set forth in the documents governing those trust preferred securities.

In addition, from January 1, 2014,2015, through February 19, 2014,24, 2015, the Firm issued $12.7$10.1 billion of senior notes.
The Firm raises secured long-term funding through securitization of consumer credit card loans and advances from the FHLBs. It may also in the future raise long-term funding through securitization of residential mortgages, auto loans and student loans, which will increase funding and investor diversity.
The following table summarizes the securitization issuance and FHLB advances and their respective maturities or redemption for the years ended December 31, 20132014 and 2012.2013.
Long-term secured fundingLong-term secured funding   Long-term secured funding   
Year ended
December 31,
Issuance Maturities/RedemptionsIssuance Maturities/Redemptions
(in millions)20132012 2013201220142013 20142013
Credit card securitization$8,434
$10,800
 $11,853
$13,187
$8,350
$8,434
 $3,774
$11,853
Other securitizations(a)


 427
487


 309
427
FHLB advances23,650
35,350
 3,815
11,124
15,200
23,650
 12,079
3,815
Other long-term secured funding$751
$534
 $159
$1,785
$802
$751
 $3,076
$159
Total long-term secured funding$32,835
$46,684
 $16,254
$26,583
$24,352
$32,835
 $19,238
$16,254
(a)Other securitizations includes securitizations of residential mortgages and student loans.
On January 27, 2014, the Firm securitized $1.8 billion of consumer credit card loans.


JPMorgan Chase & Co./2014 Annual Report159

Management’s discussion and analysis

The Firm’s wholesale businesses also securitize loans for client-driven transactions; those client-driven loan securitizations are not considered to be a source of funding for the Firm and are not included in the table above. For further description of the client-driven loan securitizations, see Note 16 on pages 288–299 of this Annual Report.16.
Parent holding company and subsidiary funding
The parent holding company acts as an important source of funding to its subsidiaries. The Firm’s liquidity management is intended to ensure that liquidity at the parent holding company is maintained at levels sufficient to fund the operations of the parent holding company and its subsidiaries for an extended period of time in a stress environment where access to normal funding sources is disrupted.
To effectively monitor the adequacy of liquidity and funding at the parent holding company, the Firm uses three primary measures:
Number of months of pre-funding: The Firm targets pre-funding of the parent holding company to ensure that both contractual and non-contractual obligations can be met for at least 18 months assuming no access to wholesale funding markets. However, due to conservative liquidity management actions taken by the Firm, the current pre-funding of such obligations is greater than target.
Excess cash: Excess cash is managed to ensure that daily cash requirements can be met in both normal and stressed environments. Excess cash generated by parent holding company issuance activity is placed on deposit with or is advanced to both bank and nonbank subsidiaries or held as liquid collateral purchased through reverse repurchase agreements.
Stress testing: The Firm conducts regular stress testing for the parent holding company and major subsidiaries to


JPMorgan Chase & Co./2013 Annual Report171

Management’s discussion and analysis

ensure sufficient liquidity for the Firm in a stressed environment. The Firm’s liquidity management takes into consideration its subsidiaries’ ability to generate replacement funding in the event the parent holding company requires repayment of the aforementioned deposits and advances. For further information, see the Stress testing discussion below.
HQLA
HQLA is the estimated amount of assets the Firm believes will qualify for inclusion in the Basel III LCR. HQLA primarily consists of cash and certain unencumbered high quality, liquid assets as defined in the rule.
As of December 31, 2013, HQLA was estimated to be approximately $522 billion, compared with $341 billion as of December 31, 2012. The increase in HQLA was due to higher cash balances primarily driven by increased deposits and long-term debt issuance, as well as by a reduction in trading assets. HQLA may fluctuate from period-to-period due to normal flows from client activity.
The following table presents the estimated Basel III LCR HQLA broken out by HQLA-eligible cash and HQLA-eligible securities as of December 31, 2013.
(in billions)December 31, 2013
HQLA(a)
 
Eligible cash$294
Eligible securities228
Total HQLA$522
(a)Table represents Basel III LCR HQLA. HQLA under proposed U.S. LCR is estimated to be lower primarily due to exclusions of certain security types based on the Firm’s understanding of the proposed rule.

In addition to HQLA, as of December 31, 2013, the Firm has approximately $282 billion of unencumbered marketable securities, such as equity securities and fixed income debt securities, available to raise liquidity, if required. Furthermore, the Firm maintains borrowing capacity at various FHLBs, the Federal Reserve Bank discount window and various other central banks as a result of collateral pledged by the Firm to such banks. Although available, the Firm does not view the borrowing capacity at the Federal Reserve Bank discount window and the various other central banks as a primary source of liquidity. As of December 31, 2013, the Firm’s remaining borrowing capacity at various FHLBs and the Federal Reserve Bank discount window was approximately $109 billion. This borrowing capacity excludes the benefit of securities included above in HQLA or other unencumbered securities held at the Federal Reserve Bank discount window for which the Firm has not drawn liquidity.
Stress testing
Liquidity stress tests are intended to ensure sufficient liquidity for the Firm under a variety of adverse scenarios. Results of stress tests are therefore considered in the formulation of the Firm’s funding plan and assessment of its liquidity position. Liquidity outflow assumptions are modeled across a range of time horizons and varying degrees of market and idiosyncratic stress. Standard stress tests are performed on a regular basis and ad hoc stress tests are performed in response to specific market events or concerns. Stress scenarios are produced for the parent holding company and the Firm’s major subsidiaries. In addition, separate regional liquidity stress testing is performed.
Liquidity stress tests assume all of the Firm’s contractual obligations are met and then take into consideration varying levels of access to unsecured and secured funding markets. Additionally, assumptions with respect to potential non-contractual and contingent outflows include, but are not limited to, the following:
Deposits
For bank deposits that have no contractual maturity, the range of potential outflows reflects the type and size of deposit account, and the nature and extent of the Firm’s relationship with the depositor.
Secured funding
Range of haircuts on collateral based on security type and counterparty.
Derivatives
Margin calls by exchanges or clearing houses;
Collateral calls associated with ratings downgrade triggers and variation margin;
Outflows of excess client collateral;
Novation of derivative trades.
Unfunded commitments
Potential facility drawdowns reflecting the type of commitment and counterparty.
Contingency funding plan
The Firm’s contingency funding plan (“CFP”), which is reviewed and approved by ALCO, provides a documented framework for managing both temporary and longer-term unexpected adverse liquidity stress. The CFP incorporates the limits and indicators set by the Liquidity Risk Oversight group. These limits and indicators are reviewed regularly to identify emerging risks or increased vulnerabilities in the Firm’s liquidity position. The CFP is also regularly updated to identify alternative contingent liquidity resources that can be accessed under adverse liquidity circumstances.



172JPMorgan Chase & Co./2013 Annual Report



Credit ratings
The cost and availability of financing are influenced by credit ratings. Reductions in these ratings could have an adverse effect on the Firm’s access to liquidity sources, increase the cost of funds, trigger additional collateral or
funding requirements and decrease the number of investors and counterparties willing to lend to the Firm. Additionally, the Firm’s funding requirements for VIEs and other third
party commitments may be adversely affected by a decline in credit ratings. For additional information on the impact of a credit ratings downgrade on the funding requirements for VIEs, and on derivatives and collateral agreements, see Special-purpose entities on page 77,74, and Credit risk, liquidity risk and credit-related contingent features in
Note 6 on pages 220–233, of this Annual Report6.



The credit ratings of the parent holding company and certain of the Firm’s significant operatingprincipal bank and nonbank subsidiaries as of December 31, 2013,2014, were as follows.
 JPMorgan Chase & Co. 
JPMorgan Chase Bank, N.A.
Chase Bank USA, N.A.
 J.P. Morgan Securities LLC
December 31, 20132014Long-term issuerShort-term issuerOutlook Long-term issuerShort-term issuerOutlook Long-term issuerShort-term issuerOutlook
Moody’s Investor ServicesA3P-2Stable Aa3P-1Stable Aa3P-1Stable
Standard & Poor’sAA-1Negative A+A-1Stable A+A-1Stable
Fitch RatingsA+F1Stable A+F1Stable A+F1Stable
On June 11, 2013, S&P announced a reassessment of the government support assumptions reflected in its holding company ratings of eight systemically important financial institutions, including the Firm. As a result of this reassessment, the outlook for the parent company was revised to negative from stable; the outlook for the Firm’s operating subsidiaries remained unchanged at stable.
On November 14, 2013, Moody’s downgraded the Firm and several other bank holding companies based on Moody’s reassessment of its assumptions relating to implicit government support for such companies. Specifically, Moody’s downgraded the senior and subordinated debt ratings of JPMorgan Chase and Co., and the subordinated debt rating of JPMorgan Chase Bank, N.A. and upgraded the long-term issuer rating of JPMorgan Securities. The parent company downgrade also resulted in Moody’s downgrade of the parent company’s short-term rating. The rating actions did not have a material adverse impact on the Firm’s cost of funds or its ability to fund itself.
Additional downgradesDowngrades of the Firm’s long-term ratings by one notch or two notches could result in a further downgrade of the Firm’s short-term ratings. If this were to occur, the Firm believes its cost of funds could increase and access to certain funding markets could be reduced.reduced as noted above. The nature and magnitude of the impact of further ratings downgrades depends on numerous contractual and
behavioral factors (which the Firm believes are incorporated in its liquidity risk and stress testing metrics). The Firm believes it maintains sufficient liquidity to withstand a potential decrease in funding capacity due to further ratings downgrades.
JPMorgan Chase’s unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm’s credit ratings, financial ratios, earnings, or stock price.
Critical factors in maintaining high credit ratings include a stable and diverse earnings stream, strong capital ratios, strong credit quality and risk management controls, diverse funding sources, and disciplined liquidity monitoring procedures. Rating agencies continue to evaluate economic and geopolitical trends, regulatory developments, rating uplift assumptions surrounding government support, future profitability, risk management practices, and legal expenses, alllitigation matters, as well as their broader ratings methodologies. Changes in any of whichthese factors could lead to adversechanges in the Firm’s credit ratings.
On September 18, 2014, S&P revised its ratings actions. methodology for hybrid capital securities issued by financial institutions, and on September 29, 2014, the ratings of the Firm’s hybrid capital securities (including trust preferred securities and preferred stock) were lowered by 1 notch from BBB to BBB-, reflecting the new methodology. Furthermore, S&P has announced a Request for Comment on a proposed change to rating criteria related to additional loss absorbing capacity. In addition, Moody’s and Fitch are in the process of reviewing their ratings methodologies: Moody’s has announced a Request for Comment on the revision to its Bank Rating Methodology and Fitch has announced a review of the ratings differential that it applies between bank holding companies and their bank subsidiaries.
Although the Firm closely monitors and endeavors to manage, to the extent it is able, factors influencing its credit ratings, there is no assurance that its credit ratings will not be further changed in the future.



160JPMorgan Chase & Co./20132014 Annual Report173

Management’s discussion and analysis

CRITICAL ACCOUNTING ESTIMATES USED BY THE FIRM
JPMorgan Chase’s accounting policies and use of estimates are integral to understanding its reported results. The Firm’s most complex accounting estimates require management’s judgment to ascertain the appropriate carrying value of assets and liabilities. The Firm has established detailed policies and control procedures intended to ensure that valuationestimation methods, including any judgments made as part of such methods, are well-controlled, independently reviewed and applied consistently from period to period. The methods used and judgments made reflect, among other factors, the nature of the assets or liabilities and the related business and risk management strategies, which may vary across the Firm’s businesses and portfolios. In addition, the policies and procedures are intended to ensure that the process for changing methodologies occurs in an appropriate manner. The Firm believes its estimates for determining the carrying value of its assets and liabilities are appropriate. The following is a brief description of the Firm’s critical accounting estimates involving significant valuation judgments.
Allowance for credit losses
JPMorgan Chase’s allowance for credit losses covers the retained consumer and wholesale loan portfolios, as well as the Firm’s consumer and wholesale lending-related commitments. The allowance for loan losses is intended to adjust the carrying value of the Firm’s loan assets to reflect probable credit losses inherent in the loan portfolio as of the balance sheet date. Similarly, the allowance for lending-related commitments is established to cover probable credit losses inherent in the lending-related commitments portfolio as of the balance sheet date.
The allowance for loan losses includes an asset-specific component, a formula-based component, and a component related to PCI loans. The determination of each of these components involves significant judgment on a number of matters, as discussed below. For further discussion of the methodologies used in establishing the Firm’s allowance for credit losses, see Note 15 on pages 284–287 of this Annual Report.15.
Asset-specific component
The asset-specific allowance for loan losses for each of the Firm’s portfolio segments is generally measured as the difference between the recorded investment in the impaired loan and the present value of the cash flows expected to be collected, discounted at the loan’s original effective interest rate. Estimating the timing and amounts of future cash flows is highly judgmental as these cash flow projections further rely upon estimates such as redefault rates, loss severities, the amounts and timing of prepayments and other factors that are reflective of current and expected future market conditions. These estimates are, in turn, dependent on factors such as the level of future home prices, the duration of current overall economic conditions, and other macroeconomic and portfolio-specific factors. All of these estimates and assumptions require significant management judgment and certain assumptions are highly subjective.
 
Formula-based component - Consumer loans and lending-related commitments, excluding PCI loans
The formula-based allowance for credit losses for the consumer portfolio, including credit card, is calculated by applying statistical credit loss factors to outstanding principal balances over an estimated loss emergence period to arrive at an estimate of incurred credit losses in the portfolio. The loss emergence period represents the time period between the date at which the loss is estimated to have been incurred and the ultimate realization of that loss (through a charge-off). Estimated loss emergence periods may vary by product and may change over time; management applies judgment in estimating loss emergence periods, using available credit information and trends. In addition, management applies judgment to the statistical loss estimates for each loan portfolio category, using delinquency trends and other risk characteristics to estimate the total incurred credit losses in the portfolio. Management uses additional statistical methods and considers portfolio and collateral valuation trends to review the appropriateness of the primary statistical loss estimate.
The statistical calculation is then adjusted to take into consideration model imprecision, external factors and current economic events that have occurred but that are not yet reflected in the factors used to derive the statistical calculation; these adjustments are accomplished in part by analyzing the historical loss experience for each major product segment. However, it is difficult to predict whether historical loss experience is indicative of future loss levels. Management applies judgment in making this adjustment, taking into account uncertainties associated with current macroeconomic and political conditions, quality of underwriting standards, borrower behavior, the potential impact of payment recasts within the HELOC portfolio, and other relevant internal and external factors affecting the credit quality of the portfolio. In certain instances, the interrelationships between these factors create further uncertainties. For example, the performance of a HELOC that experiences a payment recast may be affected by both the quality of underwriting standards applied in originating the loan and the general economic conditions in effect at the time of the payment recast. For junior lien products, management considers the delinquency and/or modification status of any senior liens in determining the adjustment. The application of different inputs into the statistical calculation, and the assumptions used by management to adjust the statistical calculation, are subject to management judgment, and emphasizing one input or assumption over another, or considering other inputs or assumptions, could affect the estimate of the allowance for loan losses for the consumer credit portfolio.
Overall, the allowance for credit losses for the consumer portfolio, including credit card, is sensitive to changes in the economic environment (e.g., unemployment rates), delinquency rates, the realizable value of collateral (e.g.,


174JPMorgan Chase & Co./20132014 Annual Report161


Management’s discussion and analysis

housing prices), FICO scores, borrower behavior and other risk factors. While all of these factors are important determinants of overall allowance levels, changes in the various factors may not occur at the same time or at the same rate, or changes may be directionally inconsistent such that improvement in one factor may offset deterioration in the other. In addition, changes in these factors would not necessarily be consistent across all geographies or product types. Finally, it is difficult to predict the extent to which changes in these factors would ultimately affect the frequency of losses, the severity of losses or both.
PCI loans
In connection with the Washington Mutual transaction, JPMorgan Chase acquired certain PCI loans, which are accounted for as described in Note 14 on pages 258–283 of this Annual Report.14. The allowance for loan losses for the PCI portfolio is based on quarterly estimates of the amount of principal and interest cash flows expected to be collected over the estimated remaining lives of the loans.
These cash flow projections are based on estimates regarding default rates (including redefault rates on modified loans), loss severities, the amounts and timing of prepayments and other factors that are reflective of current and expected future market conditions. These estimates are dependent on assumptions regarding the level of future home price declines, and the duration of current overall economic conditions, among other factors. These estimates and assumptions require significant management judgment and certain assumptions are highly subjective.
Formula-based component - Wholesale loans and lending-related commitments
The Firm’s methodology for determining the allowance for loan losses and the allowance for lending-related commitments requires the early identification of credits that are deteriorating. The formula-based component of the allowance calculation for wholesale loans and lending-related components is the product of an estimated PD and estimated LGD. These factors are determined based on the credit quality and specific attributes of the Firm’s loans and lending-related commitments to each obligor.
The Firm uses a risk-ratingrisk rating system to determine the credit quality of its wholesale loans. Wholesale loans are reviewed for information affecting the obligor’s ability to fulfill its obligations.and lending-related commitments. In assessing the risk rating of a particular loan or lending-related commitment, among the factors considered are the obligor’s debt capacity and financial flexibility, the level of the obligor’s earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. These factors are based on an evaluation of historical and current information and involve subjective assessment and interpretation. Emphasizing one factor over another or considering additional factors could affect the risk rating assigned by the Firm to that loan.
 
PD estimates are based on observable external through-the-cycle data, using credit rating agency default statistics. A LGD estimate is assigned to each loan or lending-related commitment. The estimate represents the amount of economic loss if the obligor were to default. The type of obligor, quality of collateral, and the seniority of the Firm’s loans in the obligor’s capital structure affect LGD. LGD estimates are based on the Firm’s history of actual credit losses over more than one credit cycle. Changes to the time period used for PD and LGD estimates (for example, point-in-time loss versus longer views of the credit cycle) could also affect the allowance for credit losses.
The Firm applies its judgment to establish loss factorsin estimating PD and LGD used in calculating the allowances. Wherever possible, the Firm uses independent, verifiable data or the Firm’s own historical loss experience in its models for estimating the allowances. Many factors can affect estimates of loss, including volatility of loss given default, probability of default and rating migrations. Consideration is given to the particular source of external data used as well as the time period to which loss data relates (for example, point-in-time loss estimates and estimates that reflect longer views of the credit cycle). Finally,allowances, but differences in loan characteristics between the Firm’s specific loan portfolio and those reflected in the external and Firm-specific historical data could also affect loss estimates. Estimates of PD and LGD are subject to periodic refinement based on any changes to underlying external and Firm-specific historical data. The applicationuse of different inputs would change the amount of the allowance for credit losses determined appropriate by the Firm.
Management also applies its judgment to adjust the modeled loss estimates, taking into consideration model imprecision, external factors and economic events that have occurred but are not yet reflected in the loss factors. Historical experience of both loss given defaultLGD and probability of defaultPD are considered when estimating these adjustments. Factors related to concentrated and deteriorating industries also are incorporated where relevant. These estimates are based on management’s view of uncertainties that relate to current macroeconomic and political conditions, quality of underwriting standards and other relevant internal and external factors affecting the credit quality of the current portfolio.
Allowance for credit losses sensitivity
As noted above, the Firm’s allowance for credit losses is sensitive to numerous factors, depending on the portfolio. Changes in economic conditions or in the Firm’s assumptions could affect its estimate of probable credit losses inherent in the portfolio at the balance sheet date. For example, deteriorationchanges in the following inputs below would have the following effects on the Firm’s modeled loss estimates as of December 31, 20132014, without consideration of any offsetting or correlated effects of other inputs in the Firm’s allowance for loan losses:
For PCI loans, a combined 5% decline in housing prices and a 1% increase in unemployment from current levels could imply an increase to modeled credit loss estimates of approximately $1.4$1.2 billion.
For the residential real estate portfolio, excluding PCI loans, a combined 5% decline in housing prices and a 1% increase in unemployment from current levels could


162JPMorgan Chase & Co./2014 Annual Report



imply an increase to modeled annual loss estimates of approximately $300$100 million.
A 50 basis point deterioration in forecasted credit card loss rates could imply an increase to modeled annualized credit card loan loss estimates of approximately $600 million.
$600 million.
A one-notch downgrade in the Firm’s internal risk ratings for its entire wholesale loan portfolio could imply an increase in the Firm’s modeled loss estimates of approximately $2.1 billion.


$1.8 billion.
JPMorgan Chase & Co./2013 Annual Report175
A 100 basis point increase in estimated loss given default for the Firm’s entire wholesale loan portfolio could imply an increase in the Firm’s modeled loss estimates of approximately $140 million.

Management’s discussion and analysis

The purpose of these sensitivity analyses is to provide an indication of the isolated impacts of hypothetical alternative assumptions on modeled loss estimates. The changes in the inputs presented above are not intended to imply management’s expectation of future deterioration of those risk factors.
These In addition, these analyses are not intended to estimate changes in the overall allowance for loan losses, which would also be influenced by the judgment management applies to the modeled loss estimates to reflect the uncertainty and imprecision of these modeled loss estimates based on then current circumstances and conditions.
It is difficult to estimate how potential changes in specific factors might affect the overall allowance for credit losses because management considers a variety of factors and inputs in estimating the allowance for credit losses. Changes in these factors and inputs may not occur at the same rate and may not be consistent across all geographies or product types, and changes in factors may be directionally inconsistent, such that improvement in one factor may offset deterioration in other factors. In addition, it is difficult to predict how changes in specific economic conditions or assumptions could affect borrower behavior or other factors considered by management in estimating the allowance for credit losses. Given the process the Firm follows and the judgments made in evaluating the risk factors related to its loans including risk ratings, home price assumptions, and credit card loss estimates, management believes that its current estimate of the allowance for credit loss is appropriate.
Fair value of financial instruments, MSRs and commodities inventory
JPMorgan Chase carries a portion of its assets and liabilities at fair value. The majority of such assets and liabilities are measured at fair value on a recurring basis. Certain assets and liabilities are measured at fair value on a nonrecurring basis, including certain mortgage, home equity and other loans, where the carrying value is based on the fair value of the underlying collateral.
 
Assets measured at fair value
The following table includes the Firm’s assets measured at fair value and the portion of such assets that are classified within level 3 of the valuation hierarchy. For further information, see Note 3 on pages 195–215 of this
Annual Report.3.
December 31, 2013
(in billions, except ratio data)
Total assets at fair valueTotal level 3 assets
December 31, 2014
(in billions, except ratio data)
Total assets at fair valueTotal level 3 assets
Trading debt and equity instruments$308.9
 $27.2
 $320.0
 $22.5
 
Derivative receivables65.8
 18.6
 79.0
 12.6
 
Trading assets374.7
 45.8
 399.0
 35.1
 
AFS securities330.0
 2.3
(a) 
298.8
 1.0
 
Loans2.0
 1.9
 2.6
 2.5
 
MSRs9.6
 9.6
 7.4
 7.4
 
Private equity investments(a)7.5
 6.5
 5.7
 2.5
 
Other36.5
 3.2
 36.2
 2.4
 
Total assets measured at fair value on a recurring basis
760.3
 69.3
 749.7
 50.9
 
Total assets measured at fair value on a nonrecurring basis6.2
 5.8
 4.5
 3.2
 
Total assets measured at fair value
$766.5
 $75.1
 $754.2
 $54.1
 
Total Firm assets$2,415.7
   $2,573.1
   
Level 3 assets as a percentage of total Firm assets  3.1%
(a) 
  2.1% 
Level 3 assets as a percentage of total Firm assets at fair value  9.8%
(a) 
  7.2% 
(a)
Reflects $27.4 billionPrivate equity instruments represent investments within the Corporate line of collateralized loan obligations (“CLOs”) transferred from level 3 to level 2 during the year ended December 31, 2013. For further discussion of the transfers, see Note 3 on pages 195–215 of this Annual Report.
business.
Valuation
Fair value is defined asDetails of the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The Firm has established well-documentedFirm’s processes for determining fair value; for further details seevalue are set out in Note 3 on pages 195–215 of this Annual Report. Fair value is based on quoted market prices, where available. If listed prices or quotes are not available for an instrument or a similar instrument, fair value is generally based on models that consider relevant transaction characteristics (such as maturity) and use as inputs market-based or independently sourced parameters.
3. Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed models that use significant unobservable inputs and are therefore classified within level 3 of the valuation hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2.


176JPMorgan Chase & Co./2013 Annual Report



In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate model to use. Second, the lack of observability of certain significant inputs requires management to assess all relevant empirical data in deriving valuation inputs — including, for example, transaction details, yield curves, interest rates, prepayment rates, default rates, volatilities, correlations, equity or debt prices, valuations of comparable instruments, foreign exchange rates and credit curves. For further discussion of the valuation of level 3 instruments, including unobservable inputs used, see
Note 3 on pages 195–215 of this Annual Report.3.
For instruments classified in levels 2 and 3, management judgment must be applied to assess the appropriate level of valuation adjustments to reflect counterparty credit quality, the Firm’s credit-worthiness, market funding rates, liquidity considerations, unobservable parameters, and for certain portfolios that meet specified criteria, the size of the net open risk


JPMorgan Chase & Co./2014 Annual Report163

Management’s discussion and analysis

position. The judgments made are typically affected by the type of product and its specific contractual terms, and the level of liquidity for the product or within the market as a whole.
During the fourth quarter of 2013 the Firm implemented the FVA framework to incorporate the impact of funding into its valuation estimates for OTC derivatives and structured notes, reflecting an industry migration towards incorporating the market cost of unsecured funding in the valuation of such instruments. Implementation of the FVA framework required a number of important management judgments including: (i) determining when the accumulation of market evidence was sufficiently compelling to implement the FVA framework; (ii) estimating the market clearing price for funding in the relevant market; and (iii) determining the interaction between DVA and FVA, given that DVA already reflects credit spreads, which are a significant component of funding spreads that drive FVA. For further discussion of valuation adjustments applied by the Firm including FVA, see Note 3 on pages 195–215 of this Annual Report.3.
Imprecision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm’s businesses and portfolios.
The Firm uses various methodologies and assumptions in the determination of fair value. The use of methodologies or assumptions different than those used by the Firm could result in a different estimate of fair value at the reporting date. For a detailed discussion of the Firm’s valuation process and hierarchy, and its determination of fair value for individual financial instruments, see Note 3 on pages 195–215 of this Annual Report.3.

Goodwill impairment
Under U.S. GAAP, goodwill must be allocated to reporting units and tested for impairment at least annually. The Firm’s process and methodology used to conduct goodwill impairment testing is described in Note 17 on pages 299–304 of this Annual Report.17.
Management applies significant judgment when estimating the fair value of its reporting units. Estimates of fair value are dependent upon estimates of (a) the future earnings potential of the Firm’s reporting units, including the estimated effects of regulatory and legislative changes, such as the Dodd-Frank Act, , (b) long-term growth rates and (c) the relevant cost of equity. Imprecision in estimating these factors can affect the estimated fair value of the reporting units.
During 2014, the Firm recognized an impairment of the Private Equity business’ goodwill totaling $276 million. Remaining goodwill of $101 million at December 31, 2014 associated with the Private Equity business was disposed of as part of the Private Equity sale completed in January 2015. For further information on the Private Equity sale, see Note 2.
Based upon the updated valuations for all of its reporting units, the Firm concluded that the goodwill allocated to its other reporting units was not impaired at December 31, 2013, nor was any goodwill written off during 2013.2014. The fair values of almost all of the Firm’sthese reporting units exceeded their carrying valuesvalues. Except for the Firm’s mortgage banking business, the excess fair value as a percentage of carrying value ranged from approximately 20-210% for the other reporting units and did not indicate a significant risk of goodwill impairment based on current projections and valuations. For those reporting units where fair value exceeded carrying value, the excess fair value as a percent of carrying value ranged from approximately 15% to 180%.
As of December 31, 2013, the estimatedThe fair value of the Firm’s mortgage lending business within CCB did not exceed its carrying value. While the implied fair value of the goodwill allocated to the mortgage lendingMortgage Banking business exceeded its carrying value as of December 31, 2013,by less than 5% and accordingly, the associated goodwill of approximately $2 billion remains at an elevated risk for goodwill impairment due to its exposure to U.S. consumer credit risk and the effects of economic, regulatory and legislative changes. The assumptions used in the valuation of this business include: (a) estimates of future cash flows for the business (which are dependent on outstanding loan balances, net interest margin, operating expense, credit losses and the amount of capital necessary to meet regulatory capital requirements), and (b) the cost of equity used to discount those cash flows to a present value. Each of these factors requires significant judgment and the assumptions used are based on management’s current best estimate and most current projections, including the anticipated effects of regulatory and legislative changes, derived from the Firm’s business forecasting process as reviewed with senior management.impairment.
The projections for all of the Firm’s reporting units are consistent with the short-term assumptions discussed in the Business Outlookoutlook on pages 68–69 of this Annual Report,66–67, and in the longer term, incorporate a set of macroeconomic assumptions and the Firm’s best estimates of long-term growth and returns of its businesses. Where possible, the Firm uses third-party and peer data to benchmark its assumptions and estimates.


JPMorgan Chase & Co./2013 Annual Report177

Management’s discussion and analysis

Deterioration in economic market conditions, increased estimates of the effects of recent regulatory or legislative changes, or additional regulatory or legislative changes may result in declines in projected business performance beyond management’s current expectations. For example, in the Firm’s mortgage lendingMortgage Banking business, such declines could result from increases in primary mortgage interest rates, lower mortgage origination volume, higher costs to resolve foreclosure-related matters or from deterioration in economic conditions, including decreases in home prices that result in increased credit losses, including decreases in home prices beyond management’s current expectations.losses. Declines in business performance, increases in equity capital requirements, or increases in the estimated cost of equity, could cause the estimated fair values of the Firm’s reporting units or their associated goodwill to decline in the future, which could result in a material impairment charge to earnings in a future period related to some portion of the associated goodwill.
For additional information on goodwill, see Note 17 on pages 299–304 of this Annual Report.17.
Income taxes
JPMorgan Chase is subject to the income tax laws of the various jurisdictions in which it operates, including U.S. federal, state and local and non-U.S. jurisdictions. These laws are often complex and may be subject to different interpretations. To determine the financial statement impact of accounting for income taxes, including the provision for income tax expense and unrecognized tax benefits, JPMorgan Chase must make assumptions and judgments about how to interpret and apply these complex tax laws to numerous transactions and business events, as well as make judgments regarding the timing of when certain items may affect taxable income in the U.S. and non-U.S. tax jurisdictions.
JPMorgan Chase’s interpretations of tax laws around the world are subject to review and examination by the various taxing authorities in the jurisdictions where the Firm operates, and disputes may occur regarding its view on a tax position. These disputes over interpretations with the various taxing authorities may be settled by audit, administrative appeals or adjudication in the court systems of the tax jurisdictions in which the Firm operates. JPMorgan Chase regularly reviews whether it may be assessed additional income taxes as a result of the resolution of these matters, and the Firm records additional reserves as appropriate. In addition, the Firm may revise its estimate of income taxes due to changes in income tax laws, legal interpretations and tax planning strategies. It is possible that revisions in the Firm’s estimate of income


164JPMorgan Chase & Co./2014 Annual Report



taxes may materially affect the Firm’s results of operations in any reporting period.
The Firm’s provision for income taxes is composed of current and deferred taxes. Deferred taxes arise from differences between assets and liabilities measured for financial reporting versus income tax return purposes. Deferred tax assets are recognized if, in management’s judgment, their realizability is determined to be more likely than not. The Firm has also recognized deferred tax assets in connection with certain net operating losses.NOLs. The Firm performs regular reviews to ascertain whether deferred tax assets are realizable. These reviews include management’s estimates and assumptions regarding future taxable income, which also incorporates various tax planning strategies, including strategies that may be available to utilize net operating lossesNOLs before they expire. In connection with these reviews, if it is determined that a deferred tax asset is not realizable, a valuation allowance is established. The valuation allowance may be reversed in a subsequent reporting period if the Firm determines that, based on revised estimates of future taxable income or changes in tax planning strategies, it is more likely than not that all or part of the deferred tax asset will become realizable. As of December 31, 20132014, management has determined it is more likely than not that the Firm will realize its deferred tax assets, net of the existing valuation allowance.
JPMorgan Chase does not providerecord U.S. federal income taxes on the undistributed earnings of certain non-U.S. subsidiaries, to the extent that such earnings have been reinvested abroad for an indefinite period of time. Changes to the income tax rates applicable to these non-U.S. subsidiaries may have a material impact on the effective tax rate in a future period if such changes were to occur.
The Firm adjusts its unrecognized tax benefits as necessary when additional information becomes available. Uncertain tax positions that meet the more-likely-than-not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes is more likely than not to be realized upon settlement. It is possible that the reassessment of JPMorgan Chase’s unrecognized tax benefits may have a material impact on its effective tax rate in the period in which the reassessment occurs.
For additional information on income taxes, see Note 26 on pages 313–315 of this Annual Report.26.
Litigation reserves
For a description of the significant estimates and judgments associated with establishing litigation reserves, see
Note 31 on pages 326–332 of this Annual Report.31.



178JPMorgan Chase & Co./20132014 Annual Report165


Management’s discussion and analysis

ACCOUNTING AND REPORTING DEVELOPMENTS
Presentation of other comprehensive incomeAmendments to the consolidation analysis
In June 2011,February 2015, the Financial Accounting Standards Board (“FASB”) issued guidance regarding consolidation of legal entities such as limited partnerships, limited liability corporations, and securitization structures. The guidance eliminates the deferral issued by the FASB issuedin February 2010 of the accounting guidance that modifiesfor VIEs for certain investment funds, including mutual funds, private equity funds and hedge funds. In addition, the presentationguidance amends the evaluation of other comprehensive income in the Consolidated Financial Statements.fees paid to a decision maker or a service provider, and exempts certain money market funds from consolidation. The guidance requires that items of net income, items of other comprehensive income, and total comprehensive incomewill be presented in one continuous statement or in two separate but consecutive statements. The guidance was effective in the first quarter of 2012, and2016 with early adoption permitted. The Firm is currently evaluating the Firm adopted the new guidance by electing the two-statement approach, effective January 1, 2012. The application of this guidance only affected the presentation ofpotential impact on the Consolidated Financial StatementsStatements.
Reclassification of residential real estate collateralized consumer mortgage loans upon foreclosure and classification of certain government-guaranteed mortgage loans upon foreclosure
In January 2014, the FASB issued guidance which clarified the timing of when a creditor is considered to have taken physical possession of residential real estate collateral for a consumer mortgage loan, resulting in the reclassification of the loan receivable to real estate owned. The final standard also requires disclosure of outstanding foreclosed residential real estate and the amount of the recorded investment in residential real estate mortgage loans in the process of foreclosure. In August 2014, the FASB issued separate guidance clarifying the classification and measurement of certain foreclosed government-guaranteed mortgage loans. Under the final standard, certain foreclosed government-insured mortgage loan amounts were reclassified on the balance sheet as a receivable from the guarantor at the guaranteed amount. The Firm early adopted both of these new standards in the third quarter of 2014 with a cumulative-effect adjustment as of January 1, 2014; the adoption of these standards (and related reclassification adjustment) had no material impact on the Firm’s Consolidated Balance Sheets or resultsFinancial Statements.
Measuring the financial assets and financial liabilities of operations.a consolidated collateralized financing entity
In February 2013,August 2014, the FASB issued guidance that requires enhanced disclosures of any reclassifications out of accumulated other comprehensive income. The guidance was effectiveto address diversity in the first quarteraccounting for differences in the measurement of 2013. The applicationthe fair values of this guidance had no impact on the Firm’s Consolidated Balance Sheets or results of operations. For further information, see Note 25 on page 312 of this Annual Report.
Balance sheet netting
In December 2011, the FASB issued guidance that requires enhanced disclosures about certain financial assets and liabilities that are subject to enforceable master netting agreements or similar agreements, or that have otherwise been offset on the balance sheet under certain specific conditions that permit net presentation. In January 2013, the FASB clarified that the scope of this guidance is limited to derivatives, repurchase and reverse repurchase agreements, and securities borrowing and lending transactions.consolidated financing VIEs. The Firm adopted the new guidance effectiveprovides an alternative for consolidated financing VIEs to elect: (1) to measure their financial assets and liabilities separately under existing U.S. GAAP for fair value measurement with any differences in such fair values reflected in earnings; or (2) to measure both their financial assets and liabilities using the first quarter of 2013. The application of this guidance had no impact on the Firm’s Consolidated Balance Sheets or results of operations. For further information, see Notes 1, 6, and 13 on pages 189–191, 220–233, and 255–257, respectively, of this Annual Report.
Investment companies
In June 2013, the FASB issued guidance that clarifies the characteristics of an investment company and requires new disclosures for investment companies. Under the guidance, a company regulated under the Investment Company Act of
1940 is considered an investment company for accounting purposes. All other companies must meet allmore observable of the fundamental characteristics described infair value of the guidance and consider other typical characteristics to qualify as an investment company. An investment company will be required to provide additional disclosures, includingfinancial assets or the fact thatfair value of the company is an investment company, information about changes, if any, in a company’s status as an investment company, and information about financial support provided or contractually required to be provided by an investment company to any of its investees.liabilities. The guidance will become effective in the first quarter of 2014.2016, with early adoption permitted. The
adoption of thethis guidance is not expected to have a material impact on the Firm’s Consolidated Balance Sheets or results of operations.Financial Statements.
Inclusion of the Fed funds effective swap rateRepurchase agreements and similar transactions
In July 2013,June 2014, the FASB issued guidance that amends the acceptable U.S. benchmark interest ratesaccounting for hedge accounting involving interest rate risk.certain secured financing transactions, and requires enhanced disclosures with respect to transactions recognized as sales in which exposure to the derecognized asset is retained through a separate agreement with the counterparty. In addition, to interest rates on direct U.S. Treasury obligations and the LIBOR swap rate, the guidance also permitsrequires enhanced disclosures with respect to the overnight indexed swap rate (“OIS”)types and quality of financial assets pledged in secured financing transactions. The guidance will become effective in the first quarter of 2015, except for the disclosures regarding the types and quality of financial assets pledged, which will become effective in the second quarter of 2015. The adoption of this guidance is not expected to be designated ashave a benchmark interest rate for hedge accounting purposes. The amendments are effective prospectively for qualifying new or redesignated hedging relationships entered into on or after July 17, 2013. For further informationmaterial impact on the Firm’s benchmark interest rate hedges, see Note 6Consolidated Financial Statements.
Revenue recognition – revenue from contracts with customers
In May 2014, the FASB issued revenue recognition guidance that is intended to create greater consistency with respect to how and when revenue from contracts with customers is shown in the statements of income. The guidance requires that revenue from contracts with customers be recognized upon delivery of a good or service based on pages 220–233the amount of consideration expected to be received, and requires additional disclosures about revenue. The guidance will be effective in the first quarter of 2017 and early adoption is prohibited. The Firm is currently evaluating the potential impact on the Consolidated Financial Statements.
Reporting discontinued operations and disclosures of disposals of components of an entity
In April 2014, the FASB issued guidance regarding the reporting of discontinued operations. The guidance changes the criteria for determining whether a disposition qualifies for discontinued operations presentation. It also requires enhanced disclosures about discontinued operations and significant dispositions that do not qualify to be presented as discontinued operations. The guidance will become effective in the first quarter of 2015. The adoption of this Annual Report.guidance is not expected to have a material impact on the Firm’s Consolidated Financial Statements.


166JPMorgan Chase & Co./2014 Annual Report



Investments in qualified affordable housing projects
In January 2014, the FASB issued guidance regarding the accounting for investments in affordable housing projects that qualify for the low-income housing tax credit. The guidance replaces the effective yield method and allows companies to make an accounting policy election to amortize the initial cost of its investments in proportion to the tax credits and other benefits received if certain criteria are met, and to present the amortization as a component of income tax expense. The guidance will become effective in the first quarter of 2015 with early adoption permitted inand is required to be applied retrospectively, such that the first quarterFirm’s results of 2014. operations for prior periods will be revised to reflect the guidance.
The Firm is currently evaluatingintends to adopt the guidance for all qualifying investments. The adoption of this guidance is estimated to determine any potential impactreduce retained earnings by approximately $230 million. The Firm expects that reported other income and income tax expense will each increase as a result of presenting the amortization of the initial cost of its investments as component of income tax expense. The amount of this increase in each period depends on the size and characteristics of the Firm’s portfolio of affordable housing investments; the estimated increase for 2014 is approximately $900 million. The effect of this guidance on the Firm’s Consolidated Financial Statements.net income is not expected to be material.






JPMorgan Chase & Co./20132014 Annual Report 179167

Management’s discussion and analysis

NONEXCHANGE TRADEDNONEXCHANGE-TRADED COMMODITY DERIVATIVE CONTRACTS AT FAIR VALUE
In the normal course of business, JPMorgan Chase trades nonexchange-traded commodity derivative contracts. To determine the fair value of these contracts, the Firm uses various fair value estimation techniques, primarily based on internal models with significant observable market parameters. The Firm’s nonexchange-traded commodity derivative contracts are primarily energy-related.
The following table summarizes the changes in fair value for nonexchange-traded commodity derivative contracts for the year ended December 31, 20132014.
Year ended December 31, 2014
(in millions)
Asset position Liability position
Net fair value of contracts outstanding at January 1, 2014$8,128
 $9,929
Effect of legally enforceable master netting agreements15,082
 15,318
Gross fair value of contracts outstanding at January 1, 201423,210
 25,247
Contracts realized or otherwise settled(14,451) (15,557)
Fair value of new contracts13,954
 15,664
Changes in fair values attributable to changes in valuation techniques and assumptions
 
Other changes in fair value1,440
 1,783
Gross fair value of contracts outstanding at December 31, 201424,153
 27,137
Effect of legally enforceable master netting agreements(14,327) (13,211)
Net fair value of contracts outstanding at December 31, 2014$9,826
 $13,926
Year ended December 31, 2013
(in millions)
Asset position Liability position
Net fair value of contracts outstanding at January 1, 2013(a)
$7,934
 $10,745
Effect of legally enforceable master netting agreements(a)
20,729
 22,392
Gross fair value of contracts outstanding at January 1, 201328,663
 33,137
Contracts realized or otherwise settled(21,406) (23,246)
Fair value of new contracts11,955
 12,709
Changes in fair values attributable to changes in valuation techniques and assumptions
 
Other changes in fair value3,998
 2,647
Gross fair value of contracts outstanding at December 31, 201323,210
 25,247
Effect of legally enforceable master netting agreements(15,082) (15,318)
Net fair value of contracts outstanding at December 31, 2013$8,128
 $9,929
(a) The prior period has been revised.
 
The following table indicates the maturities of nonexchange-traded commodity derivative contracts at December 31, 20132014.
December 31, 2013 (in millions)Asset position Liability position
December 31, 2014 (in millions)Asset position Liability position
Maturity less than 1 year$13,750
 $14,766
$15,635
 $16,376
Maturity 1–3 years7,155
 6,733
6,561
 8,459
Maturity 4–5 years1,214
 1,048
1,230
 1,790
Maturity in excess of 5 years1,091
 2,700
727
 512
Gross fair value of contracts outstanding at December 31, 201323,210
 25,247
Gross fair value of contracts outstanding at December 31, 201424,153
 27,137
Effect of legally enforceable master netting agreements(15,082) (15,318)(14,327) (13,211)
Net fair value of contracts outstanding at December 31, 2013$8,128
 $9,929
Net fair value of contracts outstanding at December 31, 2014$9,826
 $13,926



180168 JPMorgan Chase & Co./20132014 Annual Report



FORWARD-LOOKING STATEMENTS
From time to time, the Firm has made and will make forward-looking statements. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipate,” “target,” “expect,” “estimate,” “intend,” “plan,” “goal,” “believe,” or other words of similar meaning. Forward-looking statements provide JPMorgan Chase’s current expectations or forecasts of future events, circumstances, results or aspirations. JPMorgan Chase’s disclosures in this Annual Report contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The Firm also may make forward-looking statements in its other documents filed or furnished with the Securities and Exchange Commission. In addition, the Firm’s senior management may make forward-looking statements orally to investors, analysts, investors, representatives of the media and others.
All forward-looking statements are, by their nature, subject to risks and uncertainties, many of which are beyond the Firm’s control. JPMorgan Chase’s actual future results may differ materially from those set forth in its forward-looking statements. While there is no assurance that any list of risks and uncertainties or risk factors is complete, below are certain factors which could cause actual results to differ from those in the forward-looking statements:
Local, regional and international business, economic and political conditions and geopolitical events;
Changes in laws and regulatory requirements, including as a result of recent financial services legislation;requirements;
Changes in trade, monetary and fiscal policies and laws;
Securities and capital markets behavior, including changes in market liquidity and volatility;
Changes in investor sentiment or consumer spending or savings behavior;
Ability of the Firm to manage effectively its capital and liquidity, including approval of its capital plans by banking regulators;
Changes in credit ratings assigned to the Firm or its subsidiaries;
Damage to the Firm’s reputation;
Ability of the Firm to deal effectively with an economic slowdown or other economic or market disruption;
Technology changes instituted by the Firm, its counterparties or competitors;
Mergers and acquisitions, includingThe success of the Firm’s ability to integrate acquisitions;business simplification initiatives and the effectiveness of its control agenda;
Ability of the Firm to develop new products and services, and the extent to which products or services previously sold by the Firm (including but not limited to mortgages and asset-backed securities) require the Firm to incur liabilities or absorb losses not contemplated at their initiation or origination;
 
Ability of the Firm to address enhanced regulatory requirements affecting its mortgage business;consumer businesses;
Acceptance of the Firm’s new and existing products and services by the marketplace and the ability of the Firm to increase market share;
Ability of the Firm to attract and retain qualified employees;
Ability of the Firm to control expense;
Competitive pressures;
Changes in the credit quality of the Firm’s customers and counterparties;
Adequacy of the Firm’s risk management framework, disclosure controls and procedures and internal control over financial reporting;
Adverse judicial or regulatory proceedings;
Changes in applicable accounting policies;
Ability of the Firm to determine accurate values of certain assets and liabilities;
Occurrence of natural or man-made disasters or calamities or conflicts, including any effect of any such disasters, calamities or conflicts on the Firm’s power generation facilities and the Firm’s other physical commodity-related activities;conflicts;
Ability of the Firm to maintain the security of its financial, accounting, technology, data processing and other operating systems and facilities;
The other risks and uncertainties detailed in Part I, Item 1A: Risk Factors in the Firm’s Annual Report on Form 10-K for the year ended December 31, 20132014.
Any forward-looking statements made by or on behalf of the Firm speak only as of the date they are made, and JPMorgan Chase does not undertake to update forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made. The reader should, however, consult any further disclosures of a forward-looking nature the Firm may make in any subsequent Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, or Current Reports on Form 8-K.



JPMorgan Chase & Co./20132014 Annual Report 181169

Management’s report on internal control over financial reporting


Management of JPMorgan Chase & Co. (“JPMorgan Chase” or the “Firm”) is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed by, or under the supervision of, the Firm’s principal executive and principal financial officers, or persons performing similar functions, and effected by JPMorgan Chase’s Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America.
JPMorgan Chase’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records, that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Firm’s assets; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Firm are being made only in accordance with authorizations of JPMorgan Chase’s management and directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Firm’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Management has completed an assessment of the effectiveness of the Firm’s internal control over financial reporting as of December 31, 2013.2014. In making the assessment, management used the framework in “Internal Control - Integrated Framework (1992)(2013)” promulgated by the Committee of Sponsoring Organizations of the Treadway Commission, commonly referred to as the “COSO” criteria.
 
Based upon the assessment performed, management concluded that as of December 31, 2013,2014, JPMorgan Chase’s internal control over financial reporting was effective based upon the COSO 19922013 criteria. Additionally, based upon management’s assessment, the Firm determined that there were no material weaknesses in its internal control over financial reporting as of December 31, 2013.2014.
The effectiveness of the Firm’s internal control over financial reporting as of December 31, 2013,2014, has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which appears herein.
James Dimon
Chairman and Chief Executive Officer


Marianne Lake
Executive Vice President and Chief Financial Officer


February 19, 201424, 2015


182170 JPMorgan Chase & Co./20132014 Annual Report

Report of independent registered public accounting firm

To the Board of Directors and Stockholders of JPMorgan Chase & Co.:
In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of income, comprehensive income, changes in stockholders’ equity and cash flows present fairly, in all material respects, the financial position of JPMorgan Chase & Co. and its subsidiaries (the “Firm”) at December 31, 20132014 and 20122013 and the results of their operations and their cash flows for each of the three years in the period ended December 31, 20132014 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Firm maintained, in all material respects, effective internal control over financial reporting as of December 31, 20132014 based on criteria established in Internal Control - Integrated Framework (1992)(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Firm’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying “Management’s report on internal control over financial reporting”. Our responsibility is to express opinions on these financial statements and on the Firm’s internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a
material weakness exists, and testing and evaluating the
design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


February 19, 2014
24, 2015











PricewaterhouseCoopers LLP Ÿ  300 Madison Avenue Ÿ  New York, NY 10017

JPMorgan Chase & Co./20132014 Annual Report 183171

Consolidated statements of income




Year ended December 31, (in millions, except per share data) 2013
 2012
 2011
 2014
 2013
 2012
Revenue            
Investment banking fees $6,354
 $5,808
 $5,911
 $6,542
 $6,354
 $5,808
Principal transactions 10,141
 5,536
 10,005
 10,531
 10,141
 5,536
Lending- and deposit-related fees 5,945
 6,196
 6,458
 5,801
 5,945
 6,196
Asset management, administration and commissions 15,106
 13,868
 14,094
 15,931
 15,106
 13,868
Securities gains(a)
 667
 2,110
 1,593
 77
 667
 2,110
Mortgage fees and related income 5,205
 8,687
 2,721
 3,563
 5,205
 8,687
Card income 6,022
 5,658
 6,158
 6,020
 6,022
 5,658
Other income 3,847
 4,258
 2,605
 2,106
 3,847
 4,258
Noninterest revenue 53,287
 52,121
 49,545
 50,571
 53,287
 52,121
Interest income 52,996
 56,063
 61,293
 51,531
 52,669
 55,953
Interest expense 9,677
 11,153
 13,604
 7,897
 9,350
 11,043
Net interest income 43,319
 44,910
 47,689
 43,634
 43,319
 44,910
Total net revenue 96,606
 97,031
 97,234
 94,205
 96,606
 97,031
            
Provision for credit losses 225
 3,385
 7,574
 3,139
 225
 3,385
            
Noninterest expense            
Compensation expense 30,810
 30,585
 29,037
 30,160
 30,810
 30,585
Occupancy expense 3,693
 3,925
 3,895
 3,909
 3,693
 3,925
Technology, communications and equipment expense 5,425
 5,224
 4,947
 5,804
 5,425
 5,224
Professional and outside services 7,641
 7,429
 7,482
 7,705
 7,641
 7,429
Marketing 2,500
 2,577
 3,143
 2,550
 2,500
 2,577
Other expense 19,761
 14,032
 13,559
 11,146
 20,398
 14,989
Amortization of intangibles 637
 957
 848
Total noninterest expense 70,467
 64,729
 62,911
 61,274
 70,467
 64,729
Income before income tax expense 25,914
 28,917
 26,749
 29,792
 25,914
 28,917
Income tax expense 7,991
 7,633
 7,773
 8,030
 7,991
 7,633
Net income $17,923
 $21,284
 $18,976
 $21,762
 $17,923
 $21,284
Net income applicable to common stockholders $16,593
 $19,877
 $17,568
 $20,093
 $16,593
 $19,877
Net income per common share data            
Basic earnings per share $4.39
 $5.22
 $4.50
 $5.34
 $4.39
 $5.22
Diluted earnings per share 4.35
 5.20
 4.48
 5.29
 4.35
 5.20
            
Weighted-average basic shares 3,782.4
 3,809.4
 3,900.4
 3,763.5
 3,782.4
 3,809.4
Weighted-average diluted shares 3,814.9
 3,822.2
 3,920.3
 3,797.5
 3,814.9
 3,822.2
Cash dividends declared per common share $1.44
 $1.20
 $1.00
 $1.58
 $1.44
 $1.20
(a)
The following other-than-temporary impairment losses are included in securities gains for the periods presented.
Year ended December 31, (in millions) 2013
 2012
 2011
 2014
 2013
 2012
Debt securities the Firm does not intend to sell that have credit losses            
Total other-than-temporary impairment losses $(1) $(113) $(27) $(2) $(1) $(113)
Losses recorded in/(reclassified from) other comprehensive income 
 85
 (49)
Losses recorded in/(reclassified from) accumulated other comprehensive income 
 
 85
Total credit losses recognized in income (1) (28) (76) (2) (1) (28)
Securities the Firm intends to sell (20) (15) 
 (2) (20) (15)
Total other-than-temporary impairment losses recognized in income $(21) $(43) $(76) $(4) $(21) $(43)
The Notes to Consolidated Financial Statements are an integral part of these statements.

184172 JPMorgan Chase & Co./20132014 Annual Report

Consolidated statements of comprehensive income


Year ended December 31, (in millions) 2013
 2012
 2011
 2014
 2013
 2012
Net income $17,923
 $21,284
 $18,976
 $21,762
 $17,923
 $21,284
Other comprehensive income/(loss), after–tax 

 

 

      
Unrealized gains/(losses) on AFS securities (4,070) 3,303
 1,067
Unrealized gains/(losses) on investment securities 1,975
 (4,070) 3,303
Translation adjustments, net of hedges (41) (69) (279) (11) (41) (69)
Cash flow hedges (259) 69
 (155) 44
 (259) 69
Defined benefit pension and OPEB plans 1,467
 (145) (690) (1,018) 1,467
 (145)
Total other comprehensive income/(loss), after–tax (2,903) 3,158
 (57) 990
 (2,903) 3,158
Comprehensive income $15,020
 $24,442
 $18,919
 $22,752
 $15,020
 $24,442
The Notes to Consolidated Financial Statements are an integral part of these statements.

JPMorgan Chase & Co./20132014 Annual Report 185173

Consolidated balance sheets


December 31, (in millions, except share data)2013 20122014 2013
Assets      
Cash and due from banks$39,771
 $53,723
$27,831
 $39,771
Deposits with banks316,051
 121,814
484,477
 316,051
Federal funds sold and securities purchased under resale agreements (included $25,135 and $24,258 at fair value)
248,116
 296,296
Securities borrowed (included $3,739 and $10,177 at fair value)
111,465
 119,017
Trading assets (included assets pledged of $106,299 and $108,784)
374,664
 450,028
Securities (included $329,977 and $371,145 at fair value and assets pledged of $23,446 and $52,063)
354,003
 371,152
Loans (included $2,011 and $2,555 at fair value)
738,418
 733,796
Federal funds sold and securities purchased under resale agreements (included $28,585 and $25,135 at fair value)
215,803
 248,116
Securities borrowed (included $992 and $3,739 at fair value)
110,435
 111,465
Trading assets (included assets pledged of $125,034 and $116,499)
398,988
 374,664
Securities (included $298,752 and $329,977 at fair value and assets pledged of $24,912 and $23,446)
348,004
 354,003
Loans (included $2,611 and $2,011 at fair value)
757,336
 738,418
Allowance for loan losses(16,264) (21,936)(14,185) (16,264)
Loans, net of allowance for loan losses722,154
 711,860
743,151
 722,154
Accrued interest and accounts receivable65,160
 60,933
70,079
 65,160
Premises and equipment14,891
 14,519
15,133
 14,891
Goodwill48,081
 48,175
47,647
 48,081
Mortgage servicing rights9,614
 7,614
7,436
 9,614
Other intangible assets1,618
 2,235
1,192
 1,618
Other assets (included $15,187 and $16,458 at fair value and assets pledged of $2,066 and $1,127)
110,101
 101,775
Other assets (included $12,366 and $15,187 at fair value and assets pledged of $1,396 and $2,066)
102,950
 110,101
Total assets(a)
$2,415,689
 $2,359,141
$2,573,126
 $2,415,689
Liabilities      
Deposits (included $6,624 and $5,733 at fair value)
$1,287,765
 $1,193,593
Federal funds purchased and securities loaned or sold under repurchase agreements (included $5,426 and $4,388 at fair value)
181,163
 240,103
Deposits (included $8,807 and $6,624 at fair value)
$1,363,427
 $1,287,765
Federal funds purchased and securities loaned or sold under repurchase agreements (included $2,979 and $5,426 at fair value)
192,101
 181,163
Commercial paper57,848
 55,367
66,344
 57,848
Other borrowed funds (included $13,306 and $11,591 at fair value)
27,994
 26,636
Other borrowed funds (included $14,739 and $13,306 at fair value)
30,222
 27,994
Trading liabilities137,744
 131,918
152,815
 137,744
Accounts payable and other liabilities (included $25 and $36 at fair value)
194,491
 195,240
Beneficial interests issued by consolidated variable interest entities (included $1,996 and $1,170 at fair value)
49,617
 63,191
Long-term debt (included $28,878 and $30,788 at fair value)
267,889
 249,024
Accounts payable and other liabilities (included $36 and $25 at fair value)
206,954
 194,491
Beneficial interests issued by consolidated variable interest entities (included $2,162 and $1,996 at fair value)
52,362
 49,617
Long-term debt (included $30,226 and $28,878 at fair value)
276,836
 267,889
Total liabilities(a)
2,204,511
 2,155,072
2,341,061
 2,204,511
Commitments and contingencies (see Notes 29, 30 and 31 of this Annual Report)

 

Commitments and contingencies (see Notes 29, 30 and 31)

 

Stockholders’ equity      
Preferred stock ($1 par value; authorized 200,000,000 shares: issued 1,115,750 and 905,750 shares)
11,158
 9,058
Preferred stock ($1 par value; authorized 200,000,000 shares: issued 2,006,250 and 1,115,750 shares)
20,063
 11,158
Common stock ($1 par value; authorized 9,000,000,000 shares; issued 4,104,933,895 shares)
4,105
 4,105
4,105
 4,105
Capital surplus93,828
 94,604
Additional paid-in capital93,270
 93,828
Retained earnings115,756
 104,223
130,315
 115,756
Accumulated other comprehensive income1,199
 4,102
2,189
 1,199
Shares held in RSU Trust, at cost (476,642 and 479,126 shares)
(21) (21)
Treasury stock, at cost (348,825,583 and 300,981,690 shares)
(14,847) (12,002)
Shares held in RSU trust, at cost (472,953 and 476,642 shares)
(21) (21)
Treasury stock, at cost (390,144,630 and 348,825,583 shares)
(17,856) (14,847)
Total stockholders’ equity211,178
 204,069
232,065
 211,178
Total liabilities and stockholders’ equity$2,415,689
 $2,359,141
$2,573,126
 $2,415,689
(a)
The following table presents information on assets and liabilities related to VIEs that are consolidated by the Firm at December 31, 20132014 and 20122013. The difference between total VIE assets and liabilities represents the Firm’s interests in those entities, which were eliminated in consolidation.
December 31, (in millions)2013 20122014 2013
Assets      
Trading assets$6,366
 $11,966
$9,090
 $6,366
Loans70,072
 82,723
68,880
 70,072
All other assets2,168
 2,090
1,815
 2,168
Total assets$78,606
 $96,779
$79,785
 $78,606
Liabilities      
Beneficial interests issued by consolidated variable interest entities$49,617
 $63,191
$52,362
 $49,617
All other liabilities1,061
 1,244
949
 1,061
Total liabilities$50,678
 $64,435
$53,311
 $50,678
The assets of the consolidated VIEs are used to settle the liabilities of those entities. The holders of the beneficial interests do not have recourse to the general credit of JPMorgan Chase. At December 31, 2014 and 2013, and 2012, the Firm provided limited program-wide credit enhancement of $2.6$2.0 billion and $3.1$2.6 billion, respectively, related to its Firm-administered multi-seller conduits, which are eliminated in consolidation. For further discussion, see Note 16 on pages 288–299 of this Annual Report.16.
The Notes to Consolidated Financial Statements are an integral part of these statements.

186174 JPMorgan Chase & Co./20132014 Annual Report

Consolidated statements of changes in stockholders’ equity

Year ended December 31, (in millions, except per share data) 2013 2012 2011 2014 2013 2012
Preferred stock            
Balance at January 1 $9,058
 $7,800
 $7,800
 $11,158
 $9,058
 $7,800
Issuance of preferred stock 3,900
 1,258
 
 8,905
 3,900
 1,258
Redemption of preferred stock (1,800) 
 
 
 (1,800) 
Balance at December 31 11,158
 9,058
 7,800
 20,063
 11,158
 9,058
Common stock            
Balance at January 1 and December 31 4,105
 4,105
 4,105
 4,105
 4,105
 4,105
Capital surplus      
Additional paid-in capital      
Balance at January 1 94,604
 95,602
 97,415
 93,828
 94,604
 95,602
Shares issued and commitments to issue common stock for employee stock-based compensation awards, and related tax effects (752) (736) (1,688) (508) (752) (736)
Other (24) (262) (125) (50) (24) (262)
Balance at December 31 93,828
 94,604
 95,602
 93,270
 93,828
 94,604
Retained earnings            
Balance at January 1 104,223
 88,315
 73,998
 115,756
 104,223
 88,315
Net income 17,923
 21,284
 18,976
 21,762
 17,923
 21,284
Dividends declared:            
Preferred stock (805) (647) (629) (1,125) (805) (647)
Common stock ($1.44, $1.20 and $1.00 per share for 2013, 2012 and 2011, respectively)
 (5,585) (4,729) (4,030)
Common stock ($1.58, $1.44 and $1.20 per share for 2014, 2013 and 2012, respectively)
 (6,078) (5,585) (4,729)
Balance at December 31 115,756
 104,223
 88,315
 130,315
 115,756
 104,223
Accumulated other comprehensive income/(loss)            
Balance at January 1 4,102
 944
 1,001
 1,199
 4,102
 944
Other comprehensive income/(loss) (2,903) 3,158
 (57) 990
 (2,903) 3,158
Balance at December 31 1,199
 4,102
 944
 2,189
 1,199
 4,102
Shares held in RSU Trust, at cost            
Balance at January 1 (21) (38) (53) (21) (21) (38)
Reissuance from RSU Trust 
 17
 15
 
 
 17
Balance at December 31 (21) (21) (38) (21) (21) (21)
Treasury stock, at cost            
Balance at January 1 (12,002) (13,155) (8,160) (14,847) (12,002) (13,155)
Purchase of treasury stock (4,789) (1,415) (8,741) (4,760) (4,789) (1,415)
Reissuance from treasury stock 1,944
 2,574
 3,750
 1,751
 1,944
 2,574
Share repurchases related to employee stock-based compensation awards 
 (6) (4) 
 
 (6)
Balance at December 31 (14,847) (12,002) (13,155) (17,856) (14,847) (12,002)
Total stockholders’ equity $211,178
 $204,069
 $183,573
 $232,065
 $211,178
 $204,069
The Notes to Consolidated Financial Statements are an integral part of these statements.



JPMorgan Chase & Co./20132014 Annual Report 187175

Consolidated statements of cash flows


Year ended December 31, (in millions)2013 2012 20112014 2013 2012
Operating activities          
Net income$17,923
 $21,284
 $18,976
$21,762
 $17,923
 $21,284
Adjustments to reconcile net income to net cash provided by/(used in) operating activities:          
Provision for credit losses225
 3,385
 7,574
3,139
 225
 3,385
Depreciation and amortization4,669
 4,190
 4,257
4,759
 5,306
 5,147
Amortization of intangibles637
 957
 848
Deferred tax expense8,003
 1,130
 1,693
4,210
 8,003
 1,130
Investment securities gains(667) (2,110) (1,593)(77) (667) (2,110)
Stock-based compensation2,219
 2,545
 2,675
2,190
 2,219
 2,545
Originations and purchases of loans held-for-sale(75,928) (34,026) (52,561)(67,525) (75,928) (34,026)
Proceeds from sales, securitizations and paydowns of loans held-for-sale73,566
 33,202
 54,092
71,407
 73,566
 33,202
Net change in:          
Trading assets89,110
 (5,379) 36,443
(24,814) 89,110
 (5,379)
Securities borrowed7,562
 23,455
 (18,936)1,020
 7,562
 23,455
Accrued interest and accounts receivable(2,340) 1,732
 8,655
(3,637) (2,340) 1,732
Other assets526
 (4,683) (15,456)(9,166) 526
 (4,683)
Trading liabilities(9,772) (3,921) 7,905
26,818
 (9,772) (3,921)
Accounts payable and other liabilities(5,743) (13,069) 35,203
6,065
 (5,743) (13,069)
Other operating adjustments(2,037) (3,613) 6,157
442
 (2,037) (3,613)
Net cash provided by operating activities107,953
 25,079
 95,932
36,593
 107,953
 25,079
Investing activities          
Net change in:          
Deposits with banks(194,363) (36,595) (63,592)(168,426) (194,363) (36,595)
Federal funds sold and securities purchased under resale agreements47,726
 (60,821) (12,490)30,848
 47,726
 (60,821)
Held-to-maturity securities:          
Proceeds from paydowns and maturities189
 4
 6
4,169
 189
 4
Purchases(24,214) 
 
(10,345) (24,214) 
Available-for-sale securities:          
Proceeds from paydowns and maturities89,631
 112,633
 86,850
90,664
 89,631
 112,633
Proceeds from sales73,312
 81,957
 68,631
38,411
 73,312
 81,957
Purchases(130,266) (189,630) (202,309)(121,504) (130,266) (189,630)
Proceeds from sales and securitizations of loans held-for-investment12,033
 6,430
 10,478
20,115
 12,033
 6,430
Other changes in loans, net(23,721) (30,491) (58,365)(51,749) (23,721) (30,491)
Net cash (used in)/received from business acquisitions or dispositions(149) 88
 102
Net cash received from/(used in) business acquisitions or dispositions843
 (149) 88
All other investing activities, net(679) (3,400) (63)1,338
 (679) (3,400)
Net cash used in investing activities(150,501) (119,825) (170,752)(165,636) (150,501) (119,825)
Financing activities          
Net change in:          
Deposits81,476
 67,250
 203,420
89,346
 81,476
 67,250
Federal funds purchased and securities loaned or sold under repurchase agreements(58,867) 26,546
 (63,116)10,905
 (58,867) 26,546
Commercial paper and other borrowed funds2,784
 9,315
 7,230
9,242
 2,784
 9,315
Beneficial interests issued by consolidated variable interest entities(10,433) 345
 1,165
(834) (10,433) 345
Proceeds from long-term borrowings and trust preferred securities83,546
 86,271
 54,844
Payments of long-term borrowings and trust preferred securities(60,497) (96,473) (82,078)
Proceeds from long-term borrowings78,515
 83,546
 86,271
Payments of long-term borrowings(65,275) (60,497) (96,473)
Excess tax benefits related to stock-based compensation137
 255
 867
407
 137
 255
Proceeds from issuance of preferred stock3,873
 1,234
 
8,847
 3,873
 1,234
Redemption of preferred stock(1,800) 
 

 (1,800) 
Treasury stock and warrants repurchased(4,789) (1,653) (8,863)(4,760) (4,789) (1,653)
Dividends paid(6,056) (5,194) (3,895)(6,990) (6,056) (5,194)
All other financing activities, net(1,050) (189) (1,868)(1,175) (1,050) (189)
Net cash provided by financing activities28,324
 87,707
 107,706
118,228
 28,324
 87,707
Effect of exchange rate changes on cash and due from banks272
 1,160
 (851)(1,125) 272
 1,160
Net (decrease)/increase in cash and due from banks(13,952) (5,879) 32,035
Net decrease in cash and due from banks(11,940) (13,952) (5,879)
Cash and due from banks at the beginning of the period53,723
 59,602
 27,567
39,771
 53,723
 59,602
Cash and due from banks at the end of the period$39,771
 $53,723
 $59,602
$27,831
 $39,771
 $53,723
Cash interest paid$9,573
 $11,161
 $13,725
$8,194
 $9,573
 $11,161
Cash income taxes paid, net3,502
 2,050
 8,153
1,392
 3,502
 2,050
The Notes to Consolidated Financial Statements are an integral part of these statements.



188176 JPMorgan Chase & Co./20132014 Annual Report

Notes to consolidated financial statements


Note 1 – Basis of presentation
JPMorgan Chase & Co. (“JPMorgan Chase” or the “Firm”), a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm and one of the largest banking institutions in the United States of America (“U.S.”), with operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing and asset management and private equity.management. For a discussion of the Firm’s business segments, see Note 33 on pages 334–337 of this Annual Report.33.
The accounting and financial reporting policies of JPMorgan Chase and its subsidiaries conform to accounting principles generally accepted in the U.S. (“U.S. GAAP”). Additionally, where applicable, the policies conform to the accounting and reporting guidelines prescribed by regulatory authorities.
Certain amounts reported in prior periods have been reclassified to conform with the current presentation.
Consolidation
The Consolidated Financial Statements include the accounts of JPMorgan Chase and other entities in which the Firm has a controlling financial interest. All material intercompany balances and transactions have been eliminated.
Assets held for clients in an agency or fiduciary capacity by the Firm are not assets of JPMorgan Chase and are not included on the Consolidated balance sheets.
The Firm determines whether it has a controlling financial interest in an entity by first evaluating whether the entity is a voting interest entity or a variable interest entity (“VIE”).
Voting Interest Entities
Voting interest entities are entities that have sufficient equity and provide the equity investors voting rights that enable them to make significant decisions relating to the entity’s operations. For these types of entities, the Firm’s determination of whether it has a controlling interest is primarily based on the amount of voting equity interests held. Entities in which the Firm has a controlling financial interest, through ownership of the majority of the entities’ voting equity interests, or through other contractual rights that give the Firm control, are consolidated by the Firm.
Investments in companies in which the Firm has significant influence over operating and financing decisions (but does not own a majority of the voting equity interests) are accounted for (i) in accordance with the equity method of accounting (which requires the Firm to recognize its proportionate share of the entity’s net earnings), or (ii) at fair value if the fair value option was elected. These investments are generally included in other assets, with income or loss included in other income.
Certain Firm-sponsored asset management funds are structured as limited partnerships or limited liability companies. For many of these entities, the Firm is the general partner or managing member, but the non-affiliated
partners or members have the ability to remove the Firm as the general partner or managing member without cause
(i.e. (i.e., kick-out rights), based on a simple majority vote, or the non-affiliated partners or members have rights to participate in important decisions. Accordingly, the Firm does not consolidate these funds. In the limited cases where the nonaffiliated partners or members do not have substantive kick-out or participating rights, the Firm consolidates the funds.
The Firm’s investment companies makehave investments in both publicly-held and privately-held entities, including investments in buyouts, growth equity and venture opportunities. These investments are accounted for under investment company guidelines and accordingly, irrespective of the percentage of equity ownership interests held, are carried on the Consolidated Balance Sheetsbalance sheets at fair value, and are recorded in other assets.
Variable Interest Entities
VIEs are entities that, by design, either (1) lack sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) have equity investors that do not have the ability to make significant decisions relating to the entity’s operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive the residual returns of the entity.
The most common type of VIE is a special purpose entity (“SPE”). SPEs are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. The basic SPE structure involves a company selling assets to the SPE; the SPE funds the purchase of those assets by issuing securities to investors. The legal documents that govern the transaction specify how the cash earned on the assets must be allocated to the SPE’s investors and other parties that have rights to those cash flows. SPEs are generally structured to insulate investors from claims on the SPE’s assets by creditors of other entities, including the creditors of the seller of the assets.
The primary beneficiary of a VIE (i.e., the party that has a controlling financial interest) is required to consolidate the assets and liabilities of the VIE. The primary beneficiary is the party that has both (1) the power to direct the activities of the VIE that most significantly impact the VIE’s economic performance; and (2) through its interests in the VIE, the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE.
To assess whether the Firm has the power to direct the activities of a VIE that most significantly impact the VIE’s economic performance, the Firm considers all the facts and circumstances, including its role in establishing the VIE and its ongoing rights and responsibilities. This assessment includes, first, identifying the activities that most significantly impact the VIE’s economic performance; and second, identifying which party, if any, has power over those activities. In general, the parties that make the most significant decisions affecting the VIE (such as asset


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Notes to consolidated financial statements

significant decisions affecting the VIE (such as asset managers, collateral managers, servicers, or owners of call options or liquidation rights over the VIE’s assets) or have the right to unilaterally remove those decision-makers are deemed to have the power to direct the activities of a VIE.
To assess whether the Firm has the obligation to absorb losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE, the Firm considers all of its economic interests, including debt and equity investments, servicing fees, and derivative or other arrangements deemed to be variable interests in the VIE. This assessment requires that the Firm apply judgment in determining whether these interests, in the aggregate, are considered potentially significant to the VIE. Factors considered in assessing significance include: the design of the VIE, including its capitalization structure; subordination of interests; payment priority; relative share of interests held across various classes within the VIE’s capital structure; and the reasons why the interests are held by the Firm.
The Firm performs on-going reassessments of: (1) whether entities previously evaluated under the majority voting-interest framework have become VIEs, based on certain events, and therefore subject to the VIE consolidation framework; and (2) whether changes in the facts and circumstances regarding the Firm’s involvement with a VIE cause the Firm’s consolidation conclusion to change.
In JanuaryFebruary 2010, the Financial Accounting Standards Board (“FASB”) issued an amendment which deferred the requirements of the accounting guidance for VIEs for certain investment funds, including mutual funds, private equity funds and hedge funds. For the funds to which the deferral applies, the Firm continues to apply other existing authoritative accounting guidance to determine whether such funds should be consolidated.
Assets held for clients in an agency or fiduciary capacity by the Firm are not assets of JPMorgan Chase and are not included on the Consolidated Balance Sheets.
Use of estimates in the preparation of consolidated financial statements
The preparation of the Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenue and expense, and disclosures of contingent assets and liabilities. Actual results could be different from these estimates.
 
Foreign currency translation
JPMorgan Chase revalues assets, liabilities, revenue and expense denominated in non-U.S. currencies into U.S. dollars using applicable exchange rates.
Gains and losses relating to translating functional currency financial statements for U.S. reporting are included in other comprehensive income/(loss) (“OCI”) within stockholders’ equity. Gains and losses relating to nonfunctional currency transactions, including non-U.S. operations where the functional currency is the U.S. dollar, are reported in the Consolidated Statementsstatements of Income.income.
Offsetting assets and liabilities
U.S. GAAP permits entities to present derivative receivables and derivative payables with the same counterparty and the related cash collateral receivables and payables on a net basis on the balance sheet when a legally enforceable master netting agreement exists. U.S. GAAP also permits securities sold and purchased under repurchase agreements to be presented net when specified conditions are met, including the existence of a legally enforceable master netting agreement. The Firm has elected to net such balances when the specified conditions are met.
The Firm uses master netting agreements to mitigate counterparty credit risk in certain transactions, including derivatives transactions, repurchase and reverse repurchase agreements, and securities borrowed and loaned agreements. A master netting agreement is a single contract with a counterparty that permits multiple transactions governed by that contract to be terminated and settled through a single payment in a single currency in the event of a default (e.g., bankruptcy, failure to make a required payment or securities transfer or deliver collateral or margin when due after expiration of any grace period). Upon the exercise of termination rights by the non-defaulting party (i) all transactions are terminated, (ii) all transactions are valued and the positive value or “in the money” transactions are netted against the negative value or “out of the money” transactions and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. Upon exercise of repurchase agreement and securities loaned default rights (i) all securities loan transactions are terminated and accelerated, (ii) all values of securities or cash held or to be delivered are calculated, and all such sums are netted against each other and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount.


190178 JPMorgan Chase & Co./20132014 Annual Report



Typical master netting agreements for these types of transactions also often contain a collateral/margin agreement that provides for a security interest in, or title transfer of, securities or cash collateral/margin to the party that has the right to demand margin (the “demanding party”). The collateral/margin agreement typically requires a party to transfer collateral/margin to the demanding party with a value equal to the amount of the margin deficit on a net basis across all transactions governed by the master netting agreement, less any threshold. The collateral/margin agreement grants to the demanding party, upon default by the counterparty, the right to set-off any amounts payable by the counterparty against any posted collateral or the cash equivalent of any posted collateral/margin. It also grants to the demanding party the right to liquidate collateral/margin and to apply the proceeds to an amount payable by the counterparty.
For further discussion of the Firm’s derivative instruments, see Note 6 on pages 220–233 of this Annual Report.6. For further discussion of the Firm’s repurchase and reverse repurchase agreements, and securities borrowing and lending agreements, see Note 13 on pages 255–257 of this Annual Report.13.
Statements of cash flows
For JPMorgan Chase’s Consolidated Statementsstatements of Cash Flows,cash flows, cash is defined as those amounts included in cash and due from banks.
Significant accounting policies
The following table identifies JPMorgan Chase’s other significant accounting policies and the Note and page where a detailed description of each policy can be found.
Business changes and developmentsNote 2Page 192
Fair value measurementNote 3 Page 195180
Fair value optionNote 4 Page 215199
Derivative instrumentsNote 6 Page 220203
Noninterest revenueNote 7 Page 234216
Interest income and interest expenseNote 8 Page 236218
Pension and other postretirement employee benefit plansNote 9 Page 237218
Employee stock-based incentivesNote 10 Page 247228
SecuritiesNote 12 Page 249230
Securities financing activitiesNote 13 Page 255235
LoansNote 14 Page 258238
Allowance for credit lossesNote 15 Page 284258
Variable interest entitiesNote 16 Page 288262
Goodwill and other intangible assetsNote 17 Page 299271
Premises and equipmentNote 18 Page 305276
Long-term debtNote 21 Page 306277
Income taxesNote 26 Page 313282
Off–balance sheet lending-related financial instruments, guarantees and other commitmentsNote 29 Page 318287
LitigationNote 31 Page 326295

Note 2 – Business changes and developments
Subsequent events
As part of the Firm’s business simplification agenda, the sale of a portion of the Private Equity Business (“Private Equity sale”) was completed on January 9, 2015. Concurrent with the sale, a new independent management company was formed by the former One Equity Partners (“OEP”) investment professionals. The new management company will provide investment management services to the acquirer of the investments sold in the Private Equity sale and for the portion of private equity investments retained by the Firm. Upon closing, this transaction did not have a material impact on the Firm’s Consolidated balance sheets or its results of operations.


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Notes to consolidated financial statements

Note 2 – Business changes and developments
Student loan business
In September 2013, the Firm announced it ceased student loan originations.
Physical commodities businesses
On July 26, 2013 the Firm announced that it is pursuing strategic alternatives for its physical commodities businesses.  Pursuant to that announcement, the Firm is exploring the sale of certain physical commodities operations, including physical oil, gas, power, warehousing facilities and transportation operations. During this process, the Firm will continue to run its physical commodities business as a going concern. The Firm remains fully committed to its traditional banking activities in the commodities markets, including financial derivatives and the trading of precious metals, which are not part of these strategic alternatives.
One Equity Partners
As announced on June 14, 2013, One Equity Partners (“OEP”) is expected to raise its next fund from an external group of limited partners and then become independent from JPMorgan Chase. Until it becomes independent from the Firm, OEP will continue to make direct investments for JPMorgan Chase, and thereafter is expected to continue managing the then-existing group of portfolio companies for JPMorgan Chase in order to maximize value for the Firm.
Other business events
Visa B Shares
In December 2013, JP Morgan Chase sold 20 million Visa Class B shares, resulting in a net pre-tax gain of approximately $1.3 billion recorded in other income. In conjunction with the sale, the Firm entered into a derivative instrument with the purchaser under which the Firm will (a) make periodic fixed payments, calculated by reference to the market price of Visa Class A common shares and (b) make or receive payments based on subsequent changes in the conversion rate of Visa Class B shares into Visa Class A shares. The payments under the derivative continue as long as Class B shares remain “restricted”. The derivative is accounted for as a trading liability. The fair value of the derivative is estimated using a discounted cash flow methodology and is dependent upon the final resolution of certain Visa litigation matters; changes in fair value will be recognized in other income.
After the sale, the Firm continues to own approximately 40 million Visa Class B shares. These shares will be converted into Visa Class A shares upon final resolution of certain Visa litigation matters; the conversion rate of Visa Class B shares to Visa Class A shares is 0.4206 as of December 31, 2013 and will be adjusted by Visa depending on developments related to certain Visa litigation matters.
One Chase Manhattan Plaza
On December 17, 2013, the Firm sold One Chase Manhattan Plaza, an office building located in New York City, and recognized a pretax gain of $493 million in Other Income.
Settlement with the President’s Task Force on Residential Mortgage-Backed Securities (“RMBS”)
On November 19, 2013, the Firm announced a resolution of actual and potential civil claims by a number of federal and state government agencies, including the U.S. Department of Justice and, several State Attorneys General, as well as litigation by the Federal Deposit Insurance Corporation, the National Credit Union Administration and the Federal Housing Finance Agency relating to residential mortgage-backed securities activities by JPMorgan Chase, Bear Stearns and Washington Mutual (the "RMBS settlement"). Under the settlement, the Firm paid a total of $9 billion in cash, and committed to provide $4 billion in borrower relief. The cash portion consists of a $2 billion civil monetary penalty and $7 billion in compensatory payments, including $4 billion to resolve the Federal Housing Finance Agency
litigation (see "Mortgage-backed securities settlements with the Federal Housing Finance Agency, Freddie Mac, and Fannie Mae" below). The $4 billion of borrower relief will be in the form of principal reduction, forbearance and other direct benefits from various relief programs. The Firm has committed to complete the delivery of the relief to borrowers before the end of 2017.
The Firm’s 2013 results of operations reflected the estimated costs of the settlement (i.e., the cash payments as well as the borrower relief). The estimated impact of the cash settlement has been considered in the Firm’s legal reserve, whereas the impact of the borrower relief portion of the settlement has been considered in the allowance for loan losses.


192JPMorgan Chase & Co./2013 Annual Report



RMBS Trust Settlement
On November 15, 2013, the Firm announced it had reached a $4.5 billion agreement with 21 major institutional investors to make a binding offer to the trustees of 330 residential mortgage-backed securities trusts issued by J.P. Morgan, Chase, and Bear Stearns (“RMBS Trust Settlement”) to resolve all representation and warranty claims, as well as all servicing claims, on all trusts issued by J.P. Morgan, Chase, and Bear Stearns between 2005 and 2008. The RMBS Trust Settlement is under consideration by the trustees and may be subject to court approval. This agreement does not resolve claims on trusts issued by Washington Mutual. For further information about the RMBS Trust Settlement, see Note 31 on pages 326–332 of this Annual Report.
Mortgage-backed securities settlements with the Federal Housing Finance Agency, Freddie Mac and Fannie Mae
On October 25, 2013, the Firm announced that it had reached a $4.0 billion agreement to resolve all of its mortgage-backed securities (“MBS”) litigation with the Federal Housing Finance Agency (“FHFA”) as conservator for Freddie Mac and Fannie Mae. The Firm also simultaneously agreed to resolve, for $1.1 billion, other than certain limited types of exposures, outstanding and future mortgage repurchase demands associated with loans sold to the GSEs from 2000 to 2008 ("FHFA Settlement Agreement").
Mortgage foreclosure settlement agreement with the Office of the Comptroller of the Currency and the Board of Governors of the Federal Reserve System
On January 7, 2013, the Firm announced that it and a number of other financial institutions entered into a settlement agreement with the Office of the Comptroller of the Currency (“OCC”) and the Board of Governors of the Federal Reserve System (“Federal Reserve”) providing for the termination of the independent foreclosure review programs (the “Independent Foreclosure Review”). Under this settlement, the Firm made a cash payment of approximately $760 million into a settlement fund for distribution to qualified borrowers. The Firm has also committed $1.2 billion to foreclosure prevention actions, which will be fulfilled through credits given to the Firm for modifications, short sales and other specified types of borrower relief. Foreclosure prevention actions that earn credit under the Independent Foreclosure Review settlement are in addition to actions taken by the Firm to
earn credit under the global settlement entered into by the Firm with state and federal agencies (see "Global settlement on servicing and origination of mortgages" below). The estimated impact of the foreclosure prevention actions required under the Independent Foreclosure Review settlement have been considered in the Firm’s allowance for loan losses. The Firm recognized a pretax charge of approximately $700 million in the fourth quarter of 2012 related to the Independent Foreclosure Review settlement.
Washington Mutual, Inc. bankruptcy plan confirmation
On March 19, 2012, a bankruptcy court approved the joint plan containing the global settlement agreement resolving numerous disputes among Washington Mutual, Inc. (“WMI”), JPMorgan Chase and the Federal Deposit Insurance Corporation (“FDIC”) as well as significant creditor groups (the “WaMu Global Settlement”). The Firm recognized additional assets, including certain pension-related assets, as well as tax refunds, resulting in a pretax gain of $1.1 billion in 2012.
Global settlement on servicing and origination of mortgages
On February 9, 2012, the Firm announced that it had agreed to a settlement in principle (the “global settlement”) with a number of federal and state government agencies, including the U.S. Department of Justice (“DOJ”), the U.S. Department of Housing and Urban Development, the Consumer Financial Protection Bureau and the State Attorneys General, relating to the servicing and origination of mortgages.
The global settlement releases the Firm from certain further claims by the participating government entities related to servicing activities, including foreclosures and loss mitigation activities; certain origination activities; and certain bankruptcy-related activities. Not included in the global settlement are any claims arising out of securitization activities, including representations made to investors with respect to mortgage-backed securities; criminal claims; and repurchase demands from U.S. government-sponsored entities (“GSEs”), among other items.
Also on February 9, 2012, the Firm entered into agreements with the Federal Reserve and the OCC for the payment of civil money penalties related to conduct that was the subject of consent orders entered into with the banking regulators in April 2011.






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Notes to consolidated financial statements

Subsequent events
Settlement agreement with The U.S. Departments Of Justice, Housing and Urban Development, and Veterans Affairs, and The Federal Housing Administration
On February 4, 2014, the Firm announced that it had reached a settlement with the U.S. Attorney’s Office for the Southern District of New York, Federal Housing Administration (“FHA”), the U.S. Department of Housing and Urban Development (“HUD”), and the U.S. Department of Veterans Affairs (“VA”) resolving claims relating to the Firm’s participation in federal mortgage insurance programs overseen by FHA, HUD and VA (“FHA Settlement”). Under the FHA Settlement, which relates to FHA and VA insurance claims that have been paid to the Firm from 2002 through the date of the settlement, the Firm will pay $614 million in cash, and agree to enhance its quality control program for loans that are submitted in the future to FHA’s Direct Endorsement Lender Program. The Firm is fully reserved for the settlement, and any financial impact related to exposure on future claims is not expected to be significant.
Madoff Litigation and Investigations
On January 7, 2014, the Firm announced that certain of its bank subsidiaries had entered into settlements with various governmental agencies in resolution of investigations relating to Bernard L. Madoff Investment Securities LLC (“BLMIS”). The Firm and certain of its subsidiaries also entered into settlements with several private parties in resolution of civil litigation relating to BLMIS. At the same time, certain bank subsidiaries of the Firm consented to the assessment of a civil money penalty by the OCC in connection with various Bank Secrecy Act/Anti-Money Laundering deficiencies, including with relation to the BLMIS fraud, and JPMorgan Chase Bank, N.A. additionally agreed to the assessment of a civil money penalty by the Financial Crimes Enforcement Network for failure to detect and adequately report suspicious transactions relating to BLMIS. For further information on these settlements, see Note 31 on pages 326–332 of this Annual Report.



194JPMorgan Chase & Co./2013 Annual Report



Note 3 – Fair value measurement
JPMorgan Chase carries a portion of its assets and liabilities at fair value. These assets and liabilities are predominantly carried at fair value on a recurring basis (i.e., assets and liabilities that are measured and reported at fair value on the Firm’s Consolidated Balance Sheets)balance sheets). Certain assets (e.g., certain mortgage, home equity and other loans where the carrying value is based on the fair value of the underlying collateral), liabilities and unfunded lending-related commitments are measured at fair value on a nonrecurring basis; that is, they are not measured at fair value on an ongoing basis but are subject to fair value adjustments only in certain circumstances (for example, when there is evidence of impairment).
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is based on quoted market prices, where available. If listed prices or quotes are not available, fair value is based on models that consider relevant transaction characteristics (such as maturity) and use as inputs observable or unobservable market parameters, including but not limited to yield curves, interest rates, volatilities, equity or debt prices, foreign exchange rates and credit curves. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value, as described below.
ImprecisionThe level of precision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm’s businesses and portfolios.
The Firm uses various methodologies and assumptions in the determination of fair value. The use of different methodologies or assumptions to those used by the Firm could result in a different estimate of fair value at the reporting date.
Valuation process
Risk-taking functions are responsible for providing fair value estimates for assets and liabilities carried on the Consolidated Balance Sheetsbalance sheets at fair value. The Firm’s valuation control function, which is part of the Firm’s Finance function and independent of the risk-taking functions, is responsible for verifying these estimates and determining any fair value adjustments that may be required to ensure that the Firm’s positions are recorded at fair value. In addition, the Firm has a firmwide Valuation Governance Forum (“VGF”) comprisingcomprised of senior finance and risk executives to oversee the management of risks arising from valuation activities conducted across the Firm. The VGF is chaired by the firm-wideFirmwide head of the valuation control function, and also includes sub-forums for the Corporate & Investment Bank (“CIB”), Mortgage Banking, (part of
Consumer & Community Banking) and certain corporate functions including Treasury and Chief Investment Office (“CIO”).
The valuation control function verifies fair value estimates provided by the risk-taking functions by leveraging independently derived prices, valuation inputs and other market data, where available. Where independent prices or inputs are not available, additional review is performed by the valuation control function to ensure the reasonableness of the estimates, that cannot be verified to external independent data, and may include: evaluating the limited market activity including client unwinds; benchmarking of valuation inputs to those for similar instruments; decomposing the valuation of structured instruments into individual components; comparing expected to actual cash flows; reviewing profit and loss trends; and reviewing trends in collateral valuation. In addition there are additional levels of management review for more significant or complex positions.


JPMorgan Chase & Co./2013 Annual Report195

Notes to consolidated financial statements

The valuation control function determines any valuation adjustments that may be required to the estimates provided by the risk-taking functions. No adjustments are applied to the quoted market price for instruments classified within level 1 of the fair value hierarchy (see below for further information on the fair value hierarchy). For other positions, judgment is required to assess the need for valuation adjustments to appropriately reflect liquidity considerations, unobservable parameters, and, for certain portfolios that meet specified criteria, the size of the net open risk position. The determination of such adjustments follows a consistent framework across the Firm:
Liquidity valuation adjustments are considered when the Firm may not be ablewhere an observable external price or valuation parameter exists but is of lower reliability, potentially due to observe a recentlower market price for a financial instrument that trades in an inactive (or less active) market. The Firm estimates the amount of uncertainty in the initial fair value estimateactivity. Liquidity valuation adjustments are applied and determined based on the degree of liquidity in the market.current market conditions. Factors that may be considered in determining the liquidity adjustment include:include analysis of: (1) the amount of time sinceestimated bid-offer spread for the last relevant pricing point;instrument being traded; (2) whether there was an actual trade or relevant external quotes or alternativelyalternative pricing points for similar instruments in active markets; and (3) the volatilityrange of reasonable values that the principal risk component of the financial instrument.price or parameter could take.
The Firm manages certain portfolios of financial instruments on the basis of net open risk exposure and, as permitted by USU.S. GAAP, has elected to estimate the fair value of such portfolios on the basis of a transfer of the entire net open risk position in an orderly transaction. Where this is the case, valuation adjustments may be necessary to reflect the cost of exiting a larger-than-normal market-size net open risk position. Where applied, such adjustments are based on factors that a relevant market participant would consider in the transfer of the net open risk position including the size of the adverse market move that is likely to occur during the period required to reduce the net open risk position to a normal market-size.


180JPMorgan Chase & Co./2014 Annual Report



Unobservable parameter valuation adjustments may be made when positions are valued using internally developedprices or input parameters to valuation models that incorporateare unobservable due to a lack of market activity or because they cannot be implied from observable market data. Such prices or parameters – that is, parameters that must be estimated and are, therefore, subject to management judgment. Unobservable parameter valuation adjustments are applied to reflect the uncertainty inherent in the resulting valuation estimate provided by the model.
estimate.
Where appropriate, the Firm also applies adjustments to its estimates of fair value in order to appropriately reflect counterparty credit quality, and the Firm’s own creditworthiness and the impact of funding, applying a consistent framework across the Firm. For more information on such adjustments see Credit and funding adjustments on page 212pages 196–197 of this Note
Impact of funding on valuation estimates
The Firm incorporates the impact of funding in its valuation estimates where there is evidence that a market participant in the principal market would incorporate it in a transfer of the instrument. As a result, the fair value of collateralized derivatives is estimated by discounting expected future cash flows at the relevant overnight indexed swap (“OIS”) rate given the underlying collateral agreement with the counterparty. Prior to the fourth quarter of 2013, the Firm did not incorporate the impact of funding in its valuation of uncollateralized (including partially collateralized) derivatives and structured notes. However, during the fourth quarter of 2013, the Firm implemented a funding valuation adjustment (“FVA”) framework to incorporate its best estimate of the funding cost or benefit that a relevant market participant would consider in the transfer of an OTC derivative or structured note. As a result, the Firm recorded a one time $1.5 billion loss in principal transactions revenue in the fourth quarter, which was recorded in the CIB.
The FVA framework applies to both assets and liabilities, but the adjustment in the fourth quarter largely relates to uncollateralized derivative receivables given that the impact of the Firm’s own credit risk, which is a significant component of funding costs, is already incorporated in the valuation of liabilities through the application of DVA.Note.
Valuation model review and approval
If prices or quotes are not available for an instrument or a similar instrument, fair value is generally determined using valuation models that consider relevant transaction data such as maturity and use as inputs market-based or independently sourced parameters. Where this is the case the price verification process described above is applied to the inputs to those models.
The Firm’s Model Risk function withinis independent of the model owners and reviews and approves a wide range of models, including risk management, valuation and certain regulatory capital models used by the Firm. The Model Risk function is part of the Firm’s Model Risk and Development Group, which in turnunit, and the Firmwide Model Risk and Development Executive reports to the Chief Risk Officer, reviews and approves valuation models used by the Firm. Model reviews consider a number of factors about the model’s suitability for valuation of a particular product including whether it accurately reflects the characteristics and significant risks of a particular instrument; the selection and reliability of model inputs; consistency with models for similar products; the appropriateness of any model-related adjustments; and sensitivity to input parameters and assumptions that cannot be observed from the market.Firm’s CRO. When reviewing a model, the Model Risk function analyzes and challenges the model methodology and the reasonableness of model assumptions and may perform or require additional testing, including back-testing of model outcomes.


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New significant valuation models, as well as material changes to existing valuation models, are reviewed and approved prior to implementation except where specified conditions are met. The Model Risk function performs an annual firmwide model risk assessment where developments in the product or market are considered in determining whether valuation models which have already been reviewed need to be reviewed and approved again.
Valuation hierarchy
A three-level valuation hierarchy has been established under U.S. GAAP for disclosure of fair value measurements. The valuation hierarchy is based on the transparency of inputs to the valuation of an asset or liability as of the measurement date. The three levels are defined as follows.
Level 1 – inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in active markets.
Level 2 – inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument.
Level 3 – one or more inputs to the valuation methodology are unobservable and significant to the fair value measurement.
A financial instrument’s categorization within the valuation hierarchy is based on the lowest level of input that is significant to the fair value measurement.


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Notes to consolidated financial statements

The following table describes the valuation methodologies used by the Firm to measure its more significant products/instruments at fair value, including the general classification of such instruments pursuant to the valuation hierarchy.
 Product/instrument Valuation methodologyClassifications in the valuation hierarchy
 Securities financing agreementsValuations are based on discounted cash flows, which consider:Level 2
 
 • Derivative features. For further information refer to the
   discussion of derivatives below.
  • Market rates for the respective maturity
  • Collateral
 Loans and lending-related commitments - wholesale 
 Trading portfolioWhere observable market data is available, valuations are based on:Level 2 or 3
   • Observed market prices (circumstances are limited)infrequent) 
   • Relevant broker quotes 
   • Observed market prices for similar instruments 
  Where observable market data is unavailable or limited, valuations are based on discounted cash flows, which consider the following: 
  • Yield 
  • Lifetime credit losses 
  • Loss severity 
  • Prepayment speed 
  • Servicing costs 
 Loans held for investment and associated lending relatedlending-related commitmentsValuations are based on discounted cash flows, which consider:Predominantly level 3
 • Credit spreads, derived from the cost of CDS;credit default swaps (“CDS”); or benchmark credit curves developed by the Firm, by industry and credit rating, and which take into account the difference in loss severity rates between bonds and loans
  
  • Prepayment speed 
  Lending relatedLending-related commitments are valued similar to loans and reflect the portion of an unused commitment expected, based on the Firm’s average portfolio historical experience, to become funded prior to an obligor default 
   
   
  For information regarding the valuation of loans measured at collateral value, see Note 14 on pages 258-283 of this Annual Report.14. 
   
 Loans - consumer  
 Held for investment consumer loans, excluding credit cardValuations are based on discounted cash flows, which consider:Predominantly level 3
 • Discount rates (derived from primary origination rates and market activity)
  
  • Expected lifetime credit losses (considering expected and current default rates for existing portfolios, collateral prices, and economic environment expectations (i.e.(e.g., unemployment rates))
   
   
  
 Estimated prepayments
 
  
 Servicing costs
 
  • Market liquidity 
  For information regarding the valuation of loans measured at collateral value, see Note 14 on pages 258-283 of this Annual Report.14. 
   
 Held for investment credit card receivablesValuations are based on discounted cash flows, which consider:Level 3
 • Projected interest income and late fee revenue, funding, servicing and credit costs, and loan repayment rates
  
  • Estimated life of receivables (based on projected loan payment rates)
  • Discount rate - based on cost of funding and expected return on receivables 
  • Credit costs - allowance for loan losses is considered a reasonable proxy for the credit cost based on the short-term nature of credit card receivables 
 Trading loans - Conforming residential mortgage loans expected to be soldFair value is based upon observable prices for mortgage-backed securities with similar collateral and incorporates adjustments to these prices to account for differences between the securities and the value of the underlying loans, which include credit characteristics, portfolio composition, and liquidity.Predominantly level 2
 
  
   

198182 JPMorgan Chase & Co./20132014 Annual Report



Product/instrumentValuation methodology, inputs and assumptionsClassifications in the valuation hierarchy
SecuritiesQuoted market prices are used where available.Level 1
 In the absence of quoted market prices, securities are valued based on:Level 2 or 3
 • Observable market prices for similar securities 
 
 Relevant broker quotes
 
 
 Discounted cash flows
 
 In addition, the following inputs to discounted cash flows are used for the following products: 
 Mortgage- and asset-backed securities specific inputs: 
 
 Collateral characteristics
 
 • Deal-specific payment and loss allocations 
 • Current market assumptions related to yield, prepayment speed, conditional default rates and loss severity 
 Collateralized loan obligations (“CLOs”), specific inputs: 
 
 Collateral characteristics
 
 
 Deal-specific payment and loss allocations
 
 
 Expected prepayment speed, conditional default rates, loss severity
 
 
 Credit spreads
 
 • Credit rating data 
Physical commoditiesValued using observable market prices or dataPredominantly Level 1 and 2
DerivativesExchange-traded derivatives that are actively traded and valued using the exchange price, and over-the-counter contracts where quoted prices are available in an active market.Level 1
 Derivatives that are valued using models such as the Black-Scholes option pricing model, simulation models, or a combination of models, that use observable or unobservable valuation inputs (e.g., plain vanilla options and interest rate and credit default swaps). Inputs include:Level 2 or 3
  
 
 
 Contractual terms including the period to maturity
 
 
 Readily observable parameters including interest rates and volatility
 
 
 Credit quality of the counterparty and of the Firm
 
 
 Market funding levels
 
 
 Correlation levels
 
 In addition, the following specific inputs are used for the following derivatives that are valued based on models with significant unobservable inputs: 
 Structured credit derivatives specific inputs include: 
 
 CDS spreads and recovery rates
 
 
 Credit correlation between the underlying debt instruments (levels are modeled on a transaction basis and calibrated to liquid benchmark tranche indices)
 
  
  
 
 Actual transactions, where available, are used to regularly recalibrate unobservable parameters
 
  
 Certain long-dated equity option specific inputs include: 
 
 Long-dated equity volatilities
 
 
Certain interest rate and foreign exchange (“FX) exotic options specific inputs include:
 
 
 Interest rate correlation
 
 
 Interest rate spread volatility
 
 
 Foreign exchange correlation
 
 
 Correlation between interest rates and foreign exchange rates
 
 
 Parameters describing the evolution of underlying interest rates
 
 Certain commodity derivatives specific inputs include: 
 
 Commodity volatility
 
 • Forward commodity price 
 Adjustments
Additionally, adjustments are made to reflect counterparty credit quality (credit valuation adjustments or “CVA”), the FirmsFirm’s own creditworthiness (debit valuation adjustments or “DVA”), and FVAfunding valuation adjustment (“FVA”) to incorporate the impact of funding see page 212funding. See pages 196197 of this Note.
 
  
  
  

JPMorgan Chase & Co./20132014 Annual Report 199183

Notes to consolidated financial statements

 Product/instrumentValuation methodology, inputs and assumptionsClassification in the valuation hierarchy
 Mortgage servicing rights (“MSRs”)See Mortgage servicing rights in Note 17 on pages 299-304 of this Annual Report.17.Level 3
  
 Private equity direct investmentsPrivate equity direct investmentsLevel 2 or 3
  Fair value is estimated using all available information and considering the range of potential inputs, including:



  
 Transaction prices
 
  
 Trading multiples of comparable public companies
 
  • Operating performance of the underlying portfolio company 
  
 Additional available inputs relevant to the investment
 
  
 Adjustments as required, since comparable public companies are not identical to the company being valued, and for company-specific issues and lack of liquidity
 
  Public investments held in the Private Equity portfolioLevel 1 or 2
  
 Valued using observable market prices less adjustments for relevant restrictions, where applicable
 
   
 Fund investments (i.e., mutual/collective investment funds, private equity funds, hedge funds, and real estate funds)Net asset value (“NAV”) 
 
 NAV is validated by sufficient level of observable activity (i.e., purchases and sales)
Level 1
  
 
 Adjustments to the NAV as required, for restrictions on redemption (e.g., lock up periods or withdrawal limitations) or where observable activity is limited
Level 2 or 3
   
 Beneficial interests issued by consolidated VIEVIEsValued using observable market information, where availableLevel 2 or 3
 In the absence of observable market information, valuations are based on the fair value of the underlying assets held by the VIE 
 Long-term debt, not carried at fair valueValuations are based on discounted cash flows, which consider:Predominantly level 2
 
  Market rates for respective maturity
  • The Firm’s own creditworthiness (DVA), see page 212. See pages 196-197 of this Note.
 Structured notes (included in deposits, other borrowed funds and long-term debt)
• Valuations are based on discounted cash flow analyses that consider the embedded derivative and the terms and payment structure of the note.
• The embedded derivative features are considered using models such as the Black-Scholes option pricing model, simulation models, or a combination of models that use observable or unobservable valuation inputs, depending on the embedded derivative. The specific inputs used vary according to the nature of the embedded derivative features, as described in the discussion above regarding derivative valuation. Adjustments are then made to this base valuation to reflect the Firm’s own credit riskcreditworthiness (DVA) and to incorporate the impact of funding (FVA). See page 212pages 196197 of this Note.
Level 2 or 3
 
 
 
 




200184 JPMorgan Chase & Co./20132014 Annual Report



The following table presents the asset and liabilities measuredreported at fair value as of December 31, 20132014 and 20122013, by major product category and fair value hierarchy.
Assets and liabilities measured at fair value on a recurring basisAssets and liabilities measured at fair value on a recurring basis
Assets and liabilities measured at fair value on a recurring basis

    
Fair value hierarchy  
Fair value hierarchy  
December 31, 2013 (in millions)Level 1Level 2 Level 3 Netting adjustmentsTotal fair value
December 31, 2014 (in millions)Level 1Level 2 Level 3 Derivative netting adjustmentsTotal fair value
Federal funds sold and securities purchased under resale agreements$
$25,135
 $
 $
$25,135
$
$28,585
 $
 $
$28,585
Securities borrowed
3,739
 
 
3,739

992
 
 
992
Trading assets:          
Debt instruments:          
Mortgage-backed securities:          
U.S. government agencies(a)
4
25,582
 1,005
 
26,591
14
31,904
 922
 
32,840
Residential – nonagency
1,749
 726
 
2,475

1,381
 663
 
2,044
Commercial – nonagency
871
 432
 
1,303

927
 306
 
1,233
Total mortgage-backed securities4
28,202
 2,163
 
30,369
14
34,212
 1,891
 
36,117
U.S. Treasury and government agencies(a)
14,933
10,547
 
 
25,480
17,816
8,460
 
 
26,276
Obligations of U.S. states and municipalities
6,538
 1,382
 
7,920

9,298
 1,273
 
10,571
Certificates of deposit, bankers’ acceptances and commercial paper
3,071
 
 
3,071

1,429
 
 
1,429
Non-U.S. government debt securities25,762
22,379
 143
 
48,284
25,854
27,294
 302
 
53,450
Corporate debt securities
24,802
 5,920
 
30,722

28,099
 2,989
 
31,088
Loans(b)

17,331
 13,455
 
30,786

23,080
 13,287
 
36,367
Asset-backed securities
3,647
 1,272
 
4,919

3,088
 1,264
 
4,352
Total debt instruments40,699
116,517
 24,335
 
181,551
43,684
134,960
 21,006
 
199,650
Equity securities107,667
954
 885
 
109,506
104,890
748
 431
 
106,069
Physical commodities(c)
4,968
5,217
 4
 
10,189
2,739
1,741
 2
 
4,482
Other
5,659
 2,000
 
7,659

8,762
 1,050
 
9,812
Total debt and equity instruments(d)
153,334
128,347
 27,224
 
308,905
151,313
146,211
 22,489
 
320,013
Derivative receivables:          
Interest rate419
848,862
 5,398
 (828,897)25,782
473
951,901
 4,149
 (922,798)33,725
Credit
79,754
 3,766
 (82,004)1,516

73,853
 2,989
 (75,004)1,838
Foreign exchange434
151,521
 1,644
 (136,809)16,790
758
205,887
 2,276
 (187,668)21,253
Equity
45,892
 7,039
 (40,704)12,227

44,240
 2,552
 (38,615)8,177
Commodity320
34,696
 722
 (26,294)9,444
247
42,807
 599
 (29,671)13,982
Total derivative receivables(e)
1,173
1,160,725
 18,569
 (1,114,708)65,759
1,478
1,318,688
 12,565
 (1,253,756)78,975
Total trading assets154,507
1,289,072
 45,793
 (1,114,708)374,664
152,791
1,464,899
 35,054
 (1,253,756)398,988
Available-for-sale securities:          
Mortgage-backed securities:          
U.S. government agencies(a)

77,815
 
 
77,815

65,319
 
 
65,319
Residential – nonagency
61,760
 709
 
62,469

50,865
 30
 
50,895
Commercial – nonagency
15,900
 525
 
16,425

21,009
 99
 
21,108
Total mortgage-backed securities
155,475
 1,234
 
156,709

137,193
 129
 
137,322
U.S. Treasury and government agencies(a)
21,091
298
 
 
21,389
13,591
54
 
 
13,645
Obligations of U.S. states and municipalities
29,461
 
 
29,461

30,068
 
 
30,068
Certificates of deposit
1,041
 
 
1,041

1,103
 
 
1,103
Non-U.S. government debt securities25,648
30,600
 
 
56,248
24,074
28,669
 
 
52,743
Corporate debt securities
21,512
 
 
21,512

18,532
 
 
18,532
Asset-backed securities:          
Collateralized loan obligations
27,409
 821
 
28,230

29,402
 792
 
30,194
Other
11,978
 267
 
12,245

12,499
 116
 
12,615
Equity securities3,142

 
 
3,142
2,530

 
 
2,530
Total available-for-sale securities49,881
277,774
 2,322
 
329,977
40,195
257,520
 1,037
 
298,752
Loans
80
 1,931
 
2,011

70
 2,541
 
2,611
Mortgage servicing rights

 9,614
 
9,614


 7,436
 
7,436
Other assets:          
Private equity investments(f)
606
429
 6,474
 
7,509
648
2,624
 2,475
 
5,747
All other4,213
289
 3,176
 
7,678
4,018
230
 2,371
 
6,619
Total other assets4,819
718
 9,650
 
15,187
4,666
2,854
 4,846
 
12,366
Total assets measured at fair value on a recurring basis$209,207
$1,596,518
(g) 
$69,310
(g) 
$(1,114,708)$760,327
$197,652
$1,754,920
(g) 
$50,914
(g) 
$(1,253,756)$749,730
Deposits$
$4,369
 $2,255
 $
$6,624
$
$5,948
 $2,859
 $
$8,807
Federal funds purchased and securities loaned or sold under repurchase agreements
5,426
 
 
5,426

2,979
 
 
2,979
Other borrowed funds
11,232
 2,074
 
13,306

13,286
 1,453
 
14,739
Trading liabilities:     

     

Debt and equity instruments(d)
61,262
19,055
 113
 
80,430
62,914
18,713
 72
 
81,699
Derivative payables:     

     

Interest rate321
822,014
 3,019
 (812,071)13,283
499
920,623
 3,523
 (906,900)17,745
Credit
78,731
 3,671
 (80,121)2,281

73,095
 2,800
 (74,302)1,593
Foreign exchange443
156,838
 2,844
 (144,178)15,947
746
214,800
 2,802
 (195,378)22,970
Equity
46,552
 8,102
 (39,935)14,719

46,228
 4,337
 (38,825)11,740
Commodity398
36,609
 607
 (26,530)11,084
141
44,318
 1,164
 (28,555)17,068
Total derivative payables(e)
1,162
1,140,744
 18,243
 (1,102,835)57,314
1,386
1,299,064
 14,626
 (1,243,960)71,116
Total trading liabilities62,424
1,159,799
 18,356
 (1,102,835)137,744
64,300
1,317,777
 14,698
 (1,243,960)152,815
Accounts payable and other liabilities

 25
 
25


 36
 
36
Beneficial interests issued by consolidated VIEs
756
 1,240
 
1,996

1,016
 1,146
 
2,162
Long-term debt
18,870
 10,008
 
28,878

18,349
 11,877
 
30,226
Total liabilities measured at fair value on a recurring basis$62,424
$1,200,452
 $33,958
 $(1,102,835)$193,999
$64,300
$1,359,355
 $32,069
 $(1,243,960)$211,764

JPMorgan Chase & Co./20132014 Annual Report 201185

Notes to consolidated financial statements

Fair value hierarchy  Fair value hierarchy  
December 31, 2012 (in millions)Level 1Level 2 Level 3 Netting adjustmentsTotal fair value
December 31, 2013 (in millions)Level 1Level 2 Level 3 Derivative netting adjustmentsTotal fair value
Federal funds sold and securities purchased under resale agreements$
$24,258
 $
 $
$24,258
$
$25,135
 $
 $
$25,135
Securities borrowed
10,177
 
 
10,177

3,739
 
 
3,739
Trading assets:          
Debt instruments:          
Mortgage-backed securities:          
U.S. government agencies(a)

36,240
 498
 
36,738
4
25,582
 1,005
 
26,591
Residential – nonagency
1,509
 663
 
2,172

1,749
 726
 
2,475
Commercial – nonagency
1,565
 1,207
 
2,772

871
 432
 
1,303
Total mortgage-backed securities
39,314
 2,368
 
41,682
4
28,202
 2,163
 
30,369
U.S. Treasury and government agencies(h)(a)
15,170
7,255
 
 
22,425
14,933
10,547
 
 
25,480
Obligations of U.S. states and municipalities
16,726
 1,436
 
18,162

6,538
 1,382
 
7,920
Certificates of deposit, bankers’ acceptances and commercial paper
4,759
 
 
4,759

3,071
 
 
3,071
Non-U.S. government debt securities(h)
26,095
44,028
 67
 
70,190
25,762
22,379
 143
 
48,284
Corporate debt securities(h)

31,882
 5,308
 
37,190

24,802
 5,920
 
30,722
Loans(b)

30,754
 10,787
 
41,541

17,331
 13,455
 
30,786
Asset-backed securities
4,182
 3,696
 
7,878

3,647
 1,272
 
4,919
Total debt instruments41,265
178,900
 23,662
 
243,827
40,699
116,517
 24,335
 
181,551
Equity securities106,898
2,687
 1,114
 
110,699
107,667
954
 885
 
109,506
Physical commodities(c)
10,107
6,066
 
 
16,173
4,968
5,217
 4
 
10,189
Other
3,483
 863
 
4,346

5,659
 2,000
 
7,659
Total debt and equity instruments(d)
158,270
191,136
 25,639
 
375,045
153,334
128,347
 27,224
 
308,905
Derivative receivables:          
Interest rate(h)
476
1,295,239
 6,617
 (1,263,127)39,205
Interest rate419
848,862
 5,398
 (828,897)25,782
Credit
93,821
 6,489
 (98,575)1,735

79,754
 3,766
 (82,004)1,516
Foreign exchange(h)
450
143,752
 3,051
 (133,111)14,142
Equity(h)

37,758
 4,921
 (33,413)9,266
Commodity(h)
316
42,300
 1,155
 (33,136)10,635
Foreign exchange434
151,521
 1,644
 (136,809)16,790
Equity
45,892
 7,039
 (40,704)12,227
Commodity320
34,696
 722
 (26,294)9,444
Total derivative receivables(e)
1,242
1,612,870
 22,233
 (1,561,362)74,983
1,173
1,160,725
 18,569
 (1,114,708)65,759
Total trading assets159,512
1,804,006
 47,872
 (1,561,362)450,028
154,507
1,289,072
 45,793
 (1,114,708)374,664
Available-for-sale securities:          
Mortgage-backed securities:          
U.S. government agencies(a)

98,388
 
 
98,388

77,815
 
 
77,815
Residential – nonagency
74,189
 450
 
74,639

61,760
 709
 
62,469
Commercial – nonagency
12,948
 255
 
13,203

15,900
 525
 
16,425
Total mortgage-backed securities
185,525
 705
 
186,230

155,475
 1,234
 
156,709
U.S. Treasury and government agencies(h)(a)
11,089
1,041
 
 
12,130
21,091
298
 
 
21,389
Obligations of U.S. states and municipalities35
21,489
 187
 
21,711

29,461
 
 
29,461
Certificates of deposit
2,783
 
 
2,783

1,041
 
 
1,041
Non-U.S. government debt securities(h)
29,556
36,488
 
 
66,044
25,648
30,600
 
 
56,248
Corporate debt securities
38,609
 
 
38,609

21,512
 
 
21,512
Asset-backed securities:          
Collateralized loan obligations

 27,896
 
27,896

27,409
 821
 
28,230
Other
12,843
 128
 
12,971

11,978
 267
 
12,245
Equity securities2,733
38
 
 
2,771
3,142

 
 
3,142
Total available-for-sale securities43,413
298,816
 28,916
 
371,145
49,881
277,774
 2,322
 
329,977
Loans
273
 2,282
 
2,555

80
 1,931
 
2,011
Mortgage servicing rights

 7,614
 
7,614


 9,614
 
9,614
Other assets:          
Private equity investments(f)
578

 7,181
 
7,759
606
429
 6,474
 
7,509
All other4,188
253
 4,258
 
8,699
4,213
289
 3,176
 
7,678
Total other assets4,766
253
 11,439
 
16,458
4,819
718
 9,650
 
15,187
Total assets measured at fair value on a recurring basis$207,691
$2,137,783
(g) 
$98,123
(g) 
$(1,561,362)$882,235
$209,207
$1,596,518
(g) 
$69,310
(g) 
$(1,114,708)$760,327
Deposits$
$3,750
 $1,983
 $
$5,733
$
$4,369
 $2,255
 $
$6,624
Federal funds purchased and securities loaned or sold under repurchase agreements
4,388
 
 
4,388

5,426
 
 
5,426
Other borrowed funds
9,972
 1,619
 
11,591

11,232
 2,074
 
13,306
Trading liabilities:          
Debt and equity instruments(h)(d)
47,469
13,588
 205
 
61,262
61,262
19,055
 113
 
80,430
Derivative payables:          
Interest rate(h)
490
1,256,989
 3,295
 (1,235,868)24,906
Interest rate321
822,014
 3,019
 (812,071)13,283
Credit
95,411
 4,616
 (97,523)2,504

78,731
 3,671
 (80,121)2,281
Foreign exchange(h)
428
155,323
 4,801
 (141,951)18,601
Equity(h)

37,808
 6,727
 (32,716)11,819
Commodity(h)
176
46,548
 901
 (34,799)12,826
Foreign exchange443
156,838
 2,844
 (144,178)15,947
Equity
46,552
 8,102
 (39,935)14,719
Commodity398
36,609
 607
 (26,530)11,084
Total derivative payables(e)
1,094
1,592,079
 20,340
 (1,542,857)70,656
1,162
1,140,744
 18,243
 (1,102,835)57,314
Total trading liabilities48,563
1,605,667
 20,545
 (1,542,857)131,918
62,424
1,159,799
 18,356
 (1,102,835)137,744
Accounts payable and other liabilities

 36
 
36


 25
 
25
Beneficial interests issued by consolidated VIEs
245
 925
 
1,170

756
 1,240
 
1,996
Long-term debt
22,312
 8,476
 
30,788

18,870
 10,008
 
28,878
Total liabilities measured at fair value on a recurring basis$48,563
$1,646,334
 $33,584
 $(1,542,857)$185,624
$62,424
$1,200,452
 $33,958
 $(1,102,835)$193,999
(a)
At December 31, 20132014 and 20122013, included total U.S. government-sponsored enterprise obligations of $91.584.1 billion and $119.491.5 billion, respectively, which were predominantly mortgage-related.
(b)
At December 31, 20132014 and 20122013, included within trading loans were $14.817.0 billion and $26.414.8 billion, respectively, of residential first-lien mortgages, and $2.15.8 billion and $2.22.1 billion, respectively, of commercial first-lien mortgages. Residential mortgage loans include conforming mortgage loans originated with the intent to sell to U.S. government agencies of $6.07.7 billion and $17.46.0 billion, respectively, and reverse mortgages of $3.63.4 billion and $4.03.6 billion, respectively.

202186 JPMorgan Chase & Co./20132014 Annual Report



(c)Physical commodities inventories are generally accounted for at the lower of cost or market. “Market” is a term defined in U.S. GAAP as not exceeding fair value less costs to sell (“transaction costs”). Transaction costs for the Firm’s physical commodities inventories are either not applicable or immaterial to the value of the inventory. Therefore, market approximates fair value for the Firm’s physical commodities inventories. When fair value hedging has been applied (or when market is below cost), the carrying value of physical commodities approximates fair value, because under fair value hedge accounting, the cost basis is adjusted for changes in fair value. For a further discussion of the Firm’s hedge accounting relationships, see Note 6 on pages 220–233 of this Annual Report.6. To provide consistent fair value disclosure information, all physical commodities inventories have been included in each period presented.
(d)Balances reflect the reduction of securities owned (long positions) by the amount of identical securities sold but not yet purchased (short positions) when the long and short positions have identical Committee on Uniform Security Identification Procedures numbers (“CUSIPs”).
(e)
As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral received and paid when a legally enforceable master netting agreement exists. For purposes of the tables above, the Firm does not reduce derivative receivables and derivative payables balances for this netting adjustment, either within or across the levels of the fair value hierarchy, as such netting is not relevant to a presentation based on the transparency of inputs to the valuation of an asset or liability. Therefore, the balances reported in the fair value hierarchy table are gross of any counterparty netting adjustments. However, if the Firm were to net such balances within level 3, the reduction in the level 3 derivative receivables and payables balances would be $7.62.5 billion and $7.47.6 billion at December 31, 20132014 and 20122013, respectively; this is exclusive of the netting benefit associated with cash collateral, which would further reduce the level 3 balances.
(f)
Private equity instruments represent investments within the Corporate/Private EquityCorporate line of business. The cost basis of the private equity investment portfolio totaled $8.06.0 billion and $8.48.0 billion at December 31, 20132014 and 20122013, respectively.
(g)
Includes investments in hedge funds, private equity funds, real estate and other funds that do not have readily determinable fair values. The Firm uses net asset value per share when measuring the fair value of these investments. At December 31, 20132014 and 20122013, the fair values of these investments were $3.21.8 billion and $4.93.2 billion, respectively, of which $899337 million and $1.1 billion899 million, respectively were classified in level 2, and $2.31.4 billion and $3.82.3 billion, respectively, in level 3.
(h)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated Balance Sheets or its results of operations.


Transfers between levels for instruments carried at fair value on a recurring basis
For the year ended December 31, 20132014 and 2011,2013, there were no significant transfers between levels 1 and 2.
During the year ended December 31, 2014, transfers from level 3 to level 2 included the following:
$4.3 billion and $4.4 billion of gross equity derivative receivables and payables, respectively, due to increased observability of certain equity option valuation inputs;
$2.7 billion of trading loans, $2.6 billion of margin loans, $2.3 billion of private equity investments, $2.0 billion of corporate debt, and $1.3 billion of long-term debt, based on increased liquidity and price transparency.
Transfers from level 2 into level 3 included $1.1 billion of other borrowed funds, $1.1 billion of trading loans and $1.0 billion of long-term debt, based on a decrease in observability of valuation inputs and price transparency.
During the year ended December 31, 2013,, transfers from level 3 to level 2 included certain highly rated CLOs, including $27.4$27.4 billion held in the Firms available-for-sale (“AFS”) securities portfolio and $1.4$1.4 billion held in the trading portfolio, based on increased liquidity and price transparency; and $1.3 billion of long-term debt, largely driven by an increase in observability of certain equity structured notes. Transfers from level 2 to level 3 included $1.4$1.4 billion of corporate debt securities in the trading portfolio largely driven by a decrease in observability for certain credit instruments.
For the year ended December 31, 2012, $113.9 billion of settled U.S. government agency mortgage-backed securities were transferred from level 1 to level 2. While the U.S. government agency mortgage-backed securities market remained highly liquid and transparent, the transfer reflected greater market price differentiation between settled securities based on certain underlying loan specific factors. There were no significant transfers from level 2 to level 1 for the year ended December 31, 2012.
For the yearsyear ended December 31, 2012, and 2011, there were no significant transfers from level 2 into level 3. For the year ended December 31, 2012, transfers from level 3 into level 2 included $1.2 billion of derivative payables based on increased observability of certain structured equity derivatives; and $1.8$1.8 billion of long-term debt due to increased observability of certain equity structured notes. For the year ended December 31, 2011, transfers from level 3 into level 2 included $2.6 billion of long-term debt due to a decrease in valuation uncertainty of certain structured notes.
All transfers are assumed to occur at the beginning of the quarterly reporting period in which they occur.
During 2012 the liquidity for certain collateralized loan obligations increased and price transparency improved. Accordingly, the Firm incorporated a revised valuation model into its valuation process for CLOs to better calibrate to market data where available. The Firm began to verify fair value estimates from this model to independent sources during the fourth quarter of 2012. Although market liquidity and price transparency have improved, CLO market prices were not yet considered materially observable and therefore CLOs remained in level 3 as of December 31, 2012. The change in the valuation process did not have a significant impact on the fair value of the Firm’s CLO positions. As previously described, a portion of the CLOs that were subject to the revised valuation model (namely certain highly rated CLOs) were transferred from level 3 to level 2 of the fair value hierarchy during the year ended December 31, 2013.



JPMorgan Chase & Co./20132014 Annual Report 203187

Notes to consolidated financial statements

Level 3 valuations
The Firm has established well-documented processes for determining fair value, including for instruments where fair value is estimated using significant unobservable inputs (level 3). For further information on the Firm’s valuation process and a detailed discussion of the determination of fair value for individual financial instruments, see pages 196–200181–184 of this Note.
Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed models that use significant unobservable inputs and are therefore classified within level 3 of the fair value hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2.
In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate model to use. Second, due to the lack of observability of significant inputs, management must assess all relevant empirical data in deriving valuation inputs including, but not limited to, transaction details, yield curves, interest rates, prepayment speed, default rates, volatilities, correlations, equity or debt prices, valuations of comparable instruments, foreign exchange rates and credit curves.
Finally, management judgment must be applied to assess the appropriate level of valuation adjustments to reflect counterparty credit quality, the Firm’s creditworthiness, the impact of funding, constraints on liquidity and unobservable parameters, where relevant. The judgments made are typically affected by the type of product and its specific contractual terms, and the level of liquidity for the product or within the market as a whole.
The following table presents the Firm’s primary level 3 financial instruments, the valuation techniques used to measure the fair value of those financial instruments, the significant unobservable inputs, the range of values for those inputs and, for certain instruments, the weighted averages of such inputs. While the determination to classify an instrument within level 3 is based on the significance of the unobservable inputs to the overall fair value measurement, level 3 financial instruments typically include observable components (that is, components that are actively quoted and can be validated to external sources) in
addition to the unobservable components. The level 1 and/or level 2 inputs are not included in the table. In addition, the Firm manages the risk of the observable components of level 3 financial instruments using securities and derivative
positions that are classified within levels 1 or 2 of the fair value hierarchy.
The range of values presented in the table is representative of the highest and lowest level input used to value the significant groups of instruments within a product/instrument classification. The input range does not reflect the level of input uncertainty; rather, it is driven by the different underlying characteristics of the various instruments within the classification. For example, two option contracts may have similar levels of market risk exposure and valuation uncertainty, but may have significantly different implied volatility levels because the option contracts have different underlyings, tenors, or strike prices.
Where provided, the weighted averages of the input values presented in the table are calculated based on the fair value of the instruments that the input is being used to value.
In the Firm’s view, the input range and the weighted average value do not reflect the degree of input uncertainty or an assessment of the reasonableness of the Firm’s estimates and assumptions. Rather, they reflect the characteristics of the various instruments held by the Firm and the relative distribution of instruments within the range of characteristics. For example, two option contracts may have similar levels of market risk exposure and valuation uncertainty, but may have significantly different implied volatility levels because the option contracts have different underlyings, tenors, or strike prices. The input range and weighted average values will therefore vary from period-to-period and parameter to parameter based on the characteristics of the instruments held by the Firm at each balance sheet date.
For the Firm’s derivatives and structured notes positions classified within level 3, the equity and interest rate correlation inputs used in estimating fair value were concentrated at the upper end of the range presented, while the credit correlation inputs were distributed across the range presented and the foreign exchange correlation inputs were concentrated at the lower end of the range presented. In addition, the interest rate volatility inputs used in estimating fair value were concentrated at the upper end of the range presented while equity volatilitiesand the foreign exchange correlation inputs were concentrated at the lower end of the range presented. The equity volatility is concentrated in the lower half end of the range. The forward commodity prices used in estimating the fair value of commodity derivatives were concentrated within the lower end of the range presented.



204188 JPMorgan Chase & Co./20132014 Annual Report



Level 3 inputs(a)
Level 3 inputs(a)
 
Level 3 inputs(a)
 
December 31, 2013 (in millions, except for ratios and basis points)   
December 31, 2014 (in millions, except for ratios and basis points)December 31, 2014 (in millions, except for ratios and basis points)   
Product/InstrumentFair value Principal valuation techniqueUnobservable inputsRange of input valuesWeighted averageFair value Principal valuation techniqueUnobservable inputsRange of input valuesWeighted average
Residential mortgage-backed securities and loans$11,089
 Discounted cash flowsYield3 %-18%7%$8,917
 Discounted cash flowsYield1%
-25%5%
 Prepayment speed0 %-15%7%  Prepayment speed0%
-18%6%
  Conditional default rate0 %-100%26%  Conditional default rate0%
-100%22%
  Loss severity0 %-100%21%  Loss severity0%
-90%27%
Commercial mortgage-backed securities and loans(b)
1,204
 Discounted cash flowsYield6 %-29%11%5,319
 Discounted cash flowsYield2%
-32%5%
 Conditional default rate0 %-100%10%  Conditional default rate0%
-100%8%
  Loss severity0 %-40%33%  Loss severity0%
-50%29%
Corporate debt securities, obligations of U.S. states and municipalities, and other(c)
15,209
 Discounted cash flowsCredit spread88 bps
-255 bps154 bps6,387
 Discounted cash flowsCredit spread53 bps
-270 bps140 bps
 Yield1 %-40%10%  Yield1%
-22%7%
5,843
 Market comparablesPrice3
-122956,629
 Market comparablesPrice$
-td31$90
Net interest rate derivatives2,379
 Option pricingInterest rate correlation(75)%-95% 626
 Option pricingInterest rate correlation(75)%-95% 
  Interest rate spread volatility0 %-60%   Interest rate spread volatility0%
-60% 
Net credit derivatives(b)(c)
95
 Discounted cash flowsCredit correlation34 %-82% 189
 Discounted cash flowsCredit correlation47%
-90% 
Net foreign exchange derivatives(1,200) Option pricingForeign exchange correlation45 %-75% (526) Option pricingForeign exchange correlation0%
-60% 
Net equity derivatives(1,063) Option pricingEquity volatility20 %-55% (1,785) Option pricingEquity volatility15%
-65% 
Net commodity derivatives115
 Discounted cash flowsForward commodity price$20-$160 per megawatt hour(565) Discounted cash flowsForward commodity price$50
-$90 per barrel
Collateralized loan obligations821
 Discounted cash flowsCredit spread214 bps
-575 bps234 bps792
 Discounted cash flowsCredit spread260 bps
-675 bps279 bps
  Prepayment speed20%20%  Prepayment speed20%20%
  Conditional default rate2%2%  Conditional default rate2%2%
  Loss severity40%40%  Loss severity40%40%
487
 Market comparablesPrice0
-11488393
 Market comparablesPrice$
-$146$79
Mortgage servicing rights (“MSRs”)9,614
 Discounted cash flowsRefer to Note 17 on pages 299–304 of this Annual Report. 
Mortgage servicing rights7,436
 Discounted cash flowsRefer to Note 17 
Private equity direct investments4,872
 Market comparablesEBITDA multiple4.0x
-14.7x8.1x2,054
 Market comparablesEBITDA multiple6x
-12.4x9.1x
 Liquidity adjustment0 %-37%11%  Liquidity adjustment0%
-15%7%
Private equity fund investments(d)
1,602
 Net asset value
Net asset value(f)
  421
 Net asset value
Net asset value(e)
  
Long-term debt, other borrowed funds, and deposits(e)(d)
13,282
 Option pricingInterest rate correlation(75)%-95% 15,069
 Option pricingInterest rate correlation(75)%-95% 
 Foreign exchange correlation0 %-75%   Interest rate spread volatility0%
-60% 
 Equity correlation(50)%-85%   Foreign exchange correlation0%
-60% 
1,055
 Discounted cash flowsCredit correlation34 %-82%   Equity correlation(55)%-85% 
1,120
 Discounted cash flowsCredit correlation47%
-90% 
(a)
The categories presented in the table have been aggregated based upon the product type, which may differ from their classification on the Consolidated Balance Sheets.balance sheets.
(b)
The unobservable inputs and associated input ranges for approximately $735$491 million of credit derivative receivables and $644$433 million of credit derivative payables with underlying commercial mortgage risk have been included in the inputs and ranges provided for commercial mortgage-backed securities and loans.
(c)
The unobservable inputs and associated input ranges for approximately $1.0 billion$795 million of credit derivative receivables and $890$715 million of credit derivative payables with underlying asset-backed securities risk have been included in the inputs and ranges provided for corporate debt securities, obligations of U.S. states and municipalities and other.
(d)
As of December 31, 2013, $757 million of private equity fund exposure was carried at a discount to net asset value per share.
(e)Long-term debt, other borrowed funds and deposits include structured notes issued by the Firm that are predominantly financial instruments containing embedded derivatives. The estimation of the fair value of structured notes is predominantly based on the derivative features embedded within the instruments. The significant unobservable inputs are broadly consistent with those presented for derivative receivables.
(f)(e)The range has not been disclosed due to the wide range of possible values given the diverse nature of the underlying investments.


JPMorgan Chase & Co./20132014 Annual Report 205189

Notes to consolidated financial statements

Changes in and ranges of unobservable inputs
The following discussion provides a description of the impact on a fair value measurement of a change in each unobservable input in isolation, and the interrelationship between unobservable inputs, where relevant and significant. The impact of changes in inputs may not be independent as a change in one unobservable input may give rise to a change in another unobservable input, andinput; where relationships exist between two unobservable inputs, those relationships are discussed below. Relationships may also exist between observable and unobservable inputs (for example, as observable interest rates rise, unobservable prepayment rates decline). Such; such relationships have not been included in the discussion below. In addition, for each of the individual relationships described below, the inverse relationship would also generally apply.
In addition, the following discussion provides a description of attributes of the underlying instruments and external market factors that affect the range of inputs used in the valuation of the Firm’s positions.
Yield – The yield of an asset is the interest rate used to discount future cash flows in a discounted cash flow calculation. An increase in the yield, in isolation, would result in a decrease in a fair value measurement.
Credit spread – The credit spread is the amount of additional annualized return over the market interest rate that a market participant would demand for taking exposure to the credit risk of an instrument. The credit spread for an instrument forms part of the discount rate used in a discounted cash flow calculation. Generally, an increase in the credit spread would result in a decrease in a fair value measurement.
The yield and the credit spread of a particular mortgage-backed security primarily reflect the risk inherent in the instrument. The yield is also impacted by the absolute level of the coupon paid by the instrument (which may not correspond directly to the level of inherent risk). Therefore, the range of yield and credit spreads reflects the range of risk inherent in various instruments owned by the Firm. The risk inherent in mortgage-backed securities is driven by the subordination of the security being valued and the characteristics of the underlying mortgages within the collateralized pool, including borrower FICO scores, loan-to-value ratios for residential mortgages and the nature of the property and/or any tenants for commercial mortgages. For corporate debt securities, obligations of U.S. states and municipalities and other similar instruments, credit spreads reflect the credit quality of the obligor and the tenor of the obligation.
 
Prepayment speed – The prepayment speed is a measure of the voluntary unscheduled principal repayments of a prepayable obligation in a collateralized pool. Prepayment speeds generally decline as borrower delinquencies rise. An increase in prepayment speeds, in isolation, would result in a decrease in a fair value measurement of assets valued at a premium to par and an increase in a fair value measurement of assets valued at a discount to par.
Prepayment speeds may vary from collateral pool to collateral pool, and are driven by the type and location of the underlying borrower, the remaining tenor of the obligation as well as the level and type (e.g., fixed or floating) of interest rate being paid by the borrower. Typically collateral pools with higher borrower credit quality have a higher prepayment rate than those with lower borrower credit quality, all other factors being equal.
Conditional default rate – The conditional default rate is a measure of the reduction in the outstanding collateral balance underlying a collateralized obligation as a result of defaults. While there is typically no direct relationship between conditional default rates and prepayment speeds, collateralized obligations for which the underlying collateral havehas high prepayment speeds will tend to have lower conditional default rates. An increase in conditional default rates would generally be accompanied by an increase in loss severity and an increase in credit spreads. An increase in the conditional default rate, in isolation, would result in a decrease in a fair value measurement. Conditional default rates reflect the quality of the collateral underlying a securitization and the structure of the securitization itself. Based on the types of securities owned in the Firm’s market-making portfolios, conditional default rates are most typically at the lower end of the range presented.
Loss severity – The loss severity (the inverse concept is the recovery rate) is the expected amount of future realized losses resulting from the ultimate liquidation of a particular loan, expressed as the net amount of loss relative to the outstanding loan balance. An increase in loss severity is generally accompanied by an increase in conditional default rates. An increase in the loss severity, in isolation, would result in a decrease in a fair value measurement.
The loss severity applied in valuing a mortgage-backed security investment depends on a host of factors relating to the underlying mortgages. This includes the loan-to-value ratio, the nature of the lender’s charge overlien on the property and various other instrument-specific factors.


206190 JPMorgan Chase & Co./20132014 Annual Report



Correlation – Correlation is a measure of the relationship between the movements of two variables (e.g., how the change in one variable influences the change in the other). Correlation is a pricing input for a derivative product where the payoff is driven by one or more underlying risks. Correlation inputs are related to the type of derivative (e.g., interest rate, credit, equity and foreign exchange) due to the nature of the underlying risks. When parameters are positively correlated, an increase in one parameter will result in an increase in the other parameter. When parameters are negatively correlated, an increase in one parameter will result in a decrease in the other parameter. An increase in correlation can result in an increase or a decrease in a fair value measurement. Given a short correlation position, an increase in correlation, in isolation, would generally result in a decrease in a fair value measurement. CorrelationThe range of correlation inputs between risks within the same asset class are generally narrower than those between underlying risks across asset classes. In addition, the ranges of credit correlation inputs tend to be narrower than those affecting other asset classes.
The level of correlation used in the valuation of derivatives with multiple underlying risks depends on a number of factors including the nature of those risks. For example, the correlation between two credit risk exposures would be different than that between two interest rate risk exposures. Similarly, the tenor of the transaction may also impact the correlation input as the relationship between the underlying risks may be different over different time periods. Furthermore, correlation levels are very much dependent on market conditions and could have a relatively wide range of levels within or across asset classes over time, particularly in volatile market conditions.
Volatility – Volatility is a measure of the variability in possible returns for an instrument, parameter or market index given how much the particular instrument, parameter or index changes in value over time. Volatility is a pricing input for options, including equity options, commodity options, and interest rate options. Generally, the higher the volatility of the underlying, the riskier the instrument. Given a long position in an option, an increase in volatility, in isolation, would generally result in an increase in a fair value measurement.
The level of volatility used in the valuation of a particular option-based derivative depends on a number of factors, including the nature of the risk underlying the option (e.g., the volatility of a particular equity security may be significantly different from that of a particular commodity index), the tenor of the derivative as well as the strike price of the option.
 
EBITDA multiple – EBITDA multiples refer to the input (often derived from the value of a comparable company) that is multiplied by the historic and/or expected earnings before interest, taxes, depreciation and amortization (“EBITDA”) of a company in order to estimate the company’s value. An increase in the EBITDA multiple, in isolation, net of adjustments, would result in an increase in a fair value measurement.
Net asset value – Net asset value is the total value of a fund’s assets less liabilities. An increase in net asset value would result in an increase in a fair value measurement.
Changes in level 3 recurring fair value measurements
The following tables include a rollforward of the Consolidated Balance Sheetbalance sheets amounts (including changes in fair value) for financial instruments classified by the Firm within level 3 of the fair value hierarchy for the years ended December 31, 20132014, 20122013 and 20112012. When a determination is made to classify a financial instrument within level 3, the determination is based on the significance of the unobservable parameters to the overall fair value measurement. However, level 3 financial instruments typically include, in addition to the unobservable or level 3 components, observable components (that is, components that are actively quoted and can be validated to external sources); accordingly, the gains and losses in the table below include changes in fair value due in part to observable factors that are part of the valuation methodology. Also, the Firm risk-manages the observable components of level 3 financial instruments using securities and derivative positions that are classified within level 1 or 2 of the fair value hierarchy; as these level 1 and level 2 risk management instruments are not included below, the gains andor losses in the following tables do not reflect the effect of the Firm’s risk management activities related to such level 3 instruments.


JPMorgan Chase & Co./20132014 Annual Report 207191

Notes to consolidated financial statements

Fair value measurements using significant unobservable inputs  Fair value measurements using significant unobservable inputs  
Year ended
December 31, 2013
(in millions)
Fair value at January 1, 2013Total realized/unrealized gains/(losses) 
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2013 Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2013
Purchases(g)
Sales Settlements
Year ended
December 31, 2014
(in millions)
Fair value at January 1, 2014Total realized/unrealized gains/(losses) 
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2014 Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2014
Purchases(g)
Sales Settlements
Assets:            
Trading assets:            
Debt instruments:            
Mortgage-backed securities:            
U.S. government agencies$498
$169
 $819
$(381) $(100)$
$1,005
 $200
 $1,005
$(97) $351
$(186) $(121)$(30)$922
 $(92) 
Residential – nonagency663
407
 780
(1,028) (91)(5)726
 205
 726
66
 827
(761) (41)(154)663
 (15) 
Commercial – nonagency1,207
114
 841
(1,522) (208)
432
 (4) 432
17
 980
(914) (60)(149)306
 (12) 
Total mortgage-backed securities2,368
690
 2,440
(2,931) (399)(5)2,163
 401
 2,163
(14) 2,158
(1,861) (222)(333)1,891
 (119) 
Obligations of U.S. states and municipalities1,436
71
 472
(251) (346)
1,382
 18
 1,382
90
 298
(358) (139)
1,273
 (27) 
Non-U.S. government debt securities67
4
 1,449
(1,479) (8)110
143
 (1) 143
24
 719
(617) (3)36
302
 10
 
Corporate debt securities5,308
103
 7,602
(5,975) (1,882)764
5,920
 466
 5,920
210
 5,854
(3,372) (4,531)(1,092)2,989
 379
 
Loans10,787
665
 10,411
(7,431) (685)(292)13,455
 315
 13,455
387
 13,551
(7,917) (4,623)(1,566)13,287
 123
 
Asset-backed securities3,696
191
 1,912
(2,379) (292)(1,856)1,272
 105
 1,272
19
 2,240
(2,126) (283)142
1,264
 (30) 
Total debt instruments23,662
1,724
 24,286
(20,446) (3,612)(1,279)24,335
 1,304
 24,335
716
 24,820
(16,251) (9,801)(2,813)21,006
 336
 
Equity securities1,114
(41) 328
(266) (135)(115)885
 46
 885
112
 248
(272) (290)(252)431
 46
 
Physical commodities
(4) 
(8) 
16
4
 (4) 4
(1) 

 (1)
2
 
 
Other863
558
 659
(95) (120)135
2,000
 1,074
 2,000
239
 1,426
(276) (201)(2,138)1,050
 329
 
Total trading assets – debt and equity instruments25,639
2,237
(c) 
25,273
(20,815) (3,867)(1,243)27,224
 2,420
(c) 
27,224
1,066
(c) 
26,494
(16,799) (10,293)(5,203)22,489
 711
(c) 
Net derivative receivables:(a)
            
Interest rate3,322
1,358
 344
(220) (2,391)(34)2,379
 107
 2,379
184
 198
(256) (1,771)(108)626
 (853) 
Credit1,873
(1,697) 115
(12) (357)173
95
 (1,449) 95
(149) 272
(47) 92
(74)189
 (107) 
Foreign exchange(1,750)(101) 3
(4) 683
(31)(1,200) (110) (1,200)(137) 139
(27) 668
31
(526) (62) 
Equity(1,806)2,587
 2,918
(3,783) (1,353)374
(1,063) 872
 (1,063)154
 2,044
(2,863) 10
(67)(1,785) 583
 
Commodity254
816
 105
(3) (1,107)50
115
 410
 115
(465) 1
(113) (109)6
(565) (186) 
Total net derivative receivables1,893
2,963
(c) 
3,485
(4,022) (4,525)532
326
 (170)
(c) 
326
(413)
(c) 
2,654
(3,306) (1,110)(212)(2,061) (625)
(c) 
Available-for-sale securities:            
Asset-backed securities28,024
4
 579
(57) (57)(27,405)1,088
 4
 1,088
(41) 275
(2) (101)(311)908
 (40) 
Other892
26
 508
(216) (6)30
1,234
 25
 1,234
(19) 122

 (223)(985)129
 (2) 
Total available-for-sale securities28,916
30
(d) 
1,087
(273) (63)(27,375)2,322
 29
(d) 
2,322
(60)
(d) 
397
(2) (324)(1,296)1,037
 (42)
(d) 
Loans2,282
81
(c) 
1,065
(191) (1,306)
1,931
 (21)
(c) 
1,931
(254)
(c) 
3,258
(845) (1,549)
2,541
 (234)
(c) 
Mortgage servicing rights7,614
1,612
(e) 
2,215
(725) (1,102)
9,614
 1,612
(e) 
9,614
(1,826)
(e) 
768
(209) (911)
7,436
 (1,826)
(e) 
Other assets:            
Private equity investments7,181
645
(c) 
673
(1,137) (687)(201)6,474
 262
(c) 
6,474
443
(c) 
164
(1,967) (360)(2,279)2,475
 26
(c) 
All other4,258
98
(f) 
272
(730) (722)
3,176
 53
(f) 
3,176
33
(f) 
190
(451) (577)
2,371
 11
(f) 
            
Fair value measurements using significant unobservable inputs  Fair value measurements using significant unobservable inputs  
Year ended
December 31, 2013
(in millions)
Fair value at January 1, 2013Total realized/unrealized (gains)/losses 
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2013 Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2013
Purchases(g)
SalesIssuancesSettlements
Year ended
December 31, 2014
(in millions)
Fair value at January 1, 2014Total realized/unrealized (gains)/losses 
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2014 Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2014
Purchases(g)
SalesIssuancesSettlements
Liabilities:(b)
            
Deposits$1,983
$(82)
(c) 
$
$
$1,248
$(222)$(672)$2,255
 $(88)
(c) 
$2,255
$149
(c) 
$
$
$1,578
$(197)$(926)$2,859
 $130
(c) 
Other borrowed funds1,619
(177)
(c) 


7,108
(6,845)369
2,074
 291
(c) 
2,074
(596)
(c) 


5,377
(6,127)725
1,453
 (415)
(c) 
Trading liabilities – debt and equity instruments205
(83)
(c) 
(2,418)2,594

(54)(131)113
 (100)
(c) 
113
(5)
(c) 
(305)323

(5)(49)72
 2
(c) 
Accounts payable and other liabilities36
(2)
(f) 



(9)
25
 (2)
(f) 
25
27
(f) 



(16)
36
 
(f) 
Beneficial interests issued by consolidated VIEs925
174
(c) 


353
(212)
1,240
 167
(c) 
1,240
(4)
(c) 


775
(763)(102)1,146
 (22)
(c) 
Long-term debt8,476
(435)
(c) 


6,830
(4,362)(501)10,008
 (85)
(c) 
10,008
(40)
(c) 


7,421
(5,231)(281)11,877
 (9)
(c) 

208192 JPMorgan Chase & Co./20132014 Annual Report



Fair value measurements using significant unobservable inputs  Fair value measurements using significant unobservable inputs  
Year ended
December 31, 2012
(in millions)
Fair value at January 1, 2012Total realized/unrealized gains/(losses) 
Transfers into and/or out of level 3(h)
Fair value at
Dec. 31, 2012
Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2012
Purchases(g)
Sales Settlements
Year ended
December 31, 2013
(in millions)
Fair value at January 1, 2013Total realized/unrealized gains/(losses)     
Transfers into and/or out of level 3(h)
Fair value at
Dec. 31, 2013
Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2013
Purchases(g)
 Sales  Settlements
Assets:                
Trading assets:                
Debt instruments:                
Mortgage-backed securities:                
U.S. government agencies$86
$(44) $575
$(103) $(16)$
$498
 $(21) $498
$169
 $819
 $(381)  $(100)$
$1,005
 $200
 
Residential – nonagency796
151
 417
(533) (145)(23)663
 74
 663
407
 780
 (1,028)  (91)(5)726
 205
 
Commercial – nonagency1,758
(159) 287
(475) (104)(100)1,207
 (145) 1,207
114
 841
 (1,522)  (208)
432
 (4) 
Total mortgage-backed securities2,640
(52) 1,279
(1,111) (265)(123)2,368
 (92) 2,368
690
 2,440
 (2,931)  (399)(5)2,163
 401
 
Obligations of U.S. states and municipalities1,619
37
 336
(552) (4)
1,436
 (15) 1,436
71
 472
 (251)  (346)
1,382
 18
 
Non-U.S. government debt securities104
(6) 661
(668) (24)
67
 (5) 67
4
 1,449
 (1,479)  (8)110
143
 (1) 
Corporate debt securities6,373
187
 8,391
(6,186) (3,045)(412)5,308
 689
 5,308
103
 7,602
 (5,975)  (1,882)764
5,920
 466
 
Loans12,209
836
 5,342
(3,269) (3,801)(530)10,787
 411
 10,787
665
 10,411
 (7,431)  (685)(292)13,455
 315
 
Asset-backed securities7,965
272
 2,550
(6,468) (614)(9)3,696
 184
 3,696
191
 1,912
 (2,379)  (292)(1,856)1,272
 105
 
Total debt instruments30,910
1,274
 18,559
(18,254) (7,753)(1,074)23,662
 1,172
 23,662
1,724
 24,286
 (20,446)  (3,612)(1,279)24,335
 1,304
 
Equity securities1,177
(209) 460
(379) (12)77
1,114
 (112) 1,114
(41) 328
 (266)  (135)(115)885
 46
 
Physical Commodities
(4) 
 (8)  
16
4
 (4) 
Other880
186
 68
(108) (163)
863
 180
 863
558
 659
 (95)  (120)135
2,000
 1,074
 
Total trading assets – debt and equity instruments32,967
1,251
(c) 
19,087
(18,741) (7,928)(997)25,639
 1,240
(c) 
25,639
2,237
(c) 
25,273
 (20,815)  (3,867)(1,243)27,224
 2,420
(c) 
Net derivative receivables:(a)
                
Interest rate3,561
6,930
 406
(194) (7,071)(310)3,322
 905
 3,322
1,358
 344
 (220)  (2,391)(34)2,379
 107
 
Credit7,732
(4,487) 124
(84) (1,416)4
1,873
 (3,271) 1,873
(1,697) 115
 (12)  (357)173
95
 (1,449) 
Foreign exchange(1,263)(800) 112
(184) 436
(51)(1,750) (957) (1,750)(101) 3
 (4)  683
(31)(1,200) (110) 
Equity(3,105)168
 1,676
(2,579) 899
1,135
(1,806) 580
 (1,806)2,528
(i) 
1,305
(i) 
(2,111)
(i) 
 (1,353)374
(1,063) 872
 
Commodity(687)(673) 74
64
 1,278
198
254
 (160) 254
816
 105
 (3)  (1,107)50
115
 410
 
Total net derivative receivables6,238
1,138
(c) 
2,392
(2,977) (5,874)976
1,893
 (2,903)
(c) 
1,893
2,904
(c) 
1,872
 (2,350)  (4,525)532
326
 (170)
(c) 
Available-for-sale securities:                
Asset-backed securities24,958
135
 9,280
(3,361) (3,104)116
28,024
 118
 28,024
4
 579
 (57)  (57)(27,405)1,088
 4
 
Other528
55
 667
(113) (245)
892
 59
 892
26
 508
 (216)  (6)30
1,234
 25
 
Total available-for-sale securities25,486
190
(d) 
9,947
(3,474) (3,349)116
28,916
 177
(d) 
28,916
30
(d) 
1,087
 (273)  (63)(27,375)2,322
 29
(d) 
Loans1,647
695
(c) 
1,536
(22) (1,718)144
2,282
 12
(c) 
2,282
81
(c) 
1,065
 (191)  (1,306)
1,931
 (21)
(c) 
Mortgage servicing rights7,223
(635)
(e) 
2,833
(579) (1,228)
7,614
 (635)
(e) 
7,614
1,612
(e) 
2,215
 (725)  (1,102)
9,614
 1,612
(e) 
Other assets:                
Private equity investments6,751
420
(c) 
1,545
(512) (977)(46)7,181
 333
(c) 
7,181
645
(c) 
673
 (1,137)  (687)(201)6,474
 262
(c) 
All other4,374
(195)
(f) 
818
(238) (501)
4,258
 (200)
(f) 
4,258
98
(f) 
272
 (730)  (722)
3,176
 53
(f) 
                
Fair value measurements using significant unobservable inputs  Fair value measurements using significant unobservable inputs  
Year ended
December 31, 2012
(in millions)
Fair value at January 1, 2012Total realized/unrealized (gains)/losses 
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2012Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2012
Purchases(g)
SalesIssuancesSettlements
Year ended
December 31, 2013
(in millions)
Fair value at January 1, 2013Total realized/unrealized (gains)/losses     
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2013Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2013
Purchases(g)
 Sales IssuancesSettlements
Liabilities:(b)
                
Deposits$1,418
$212
(c) 
$
$
$1,236
$(380)$(503)$1,983
 $185
(c) 
$1,983
$(82)
(c) 
$
 $
 $1,248
$(222)$(672)$2,255
 $(88)
(c) 
Other borrowed funds1,507
148
(c) 


1,646
(1,774)92
1,619
 72
(c) 
1,619
(177)
(c) 

 
 7,108
(6,845)369
2,074
 291
(c) 
Trading liabilities – debt and equity instruments211
(16)
(c) 
(2,875)2,940

(50)(5)205
 (12)
(c) 
205
(83)
(c) 
(2,418) 2,594
 
(54)(131)113
 (100)
(c) 
Accounts payable and other liabilities51
1
(f) 



(16)
36
 1
(f) 
36
(2)
(f) 

 
 
(9)
25
 (2)
(f) 
Beneficial interests issued by consolidated VIEs791
181
(c) 


221
(268)
925
 143
(c) 
925
174
(c) 

 
 353
(212)
1,240
 167
(c) 
Long-term debt10,310
328
(c) 


3,662
(4,511)(1,313)8,476
 (101)
(c) 
8,476
(435)
(c) 

 
 6,830
(4,362)(501)10,008
 (85)
(c) 


JPMorgan Chase & Co./20132014 Annual Report 209193

Notes to consolidated financial statements

Fair value measurements using significant unobservable inputs  Fair value measurements using significant unobservable inputs  
Year ended
December 31, 2011
(in millions)
Fair value at January 1, 2011Total realized/unrealized gains/(losses) 
Transfers into and/or out of level 3(h)
Fair value at
Dec. 31, 2011
Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2011
Purchases(g)
Sales Settlements
Year ended
December 31, 2012
(in millions)
Fair value at January 1, 2012Total realized/unrealized gains/(losses)     
Transfers into and/or out of level 3(h)
Fair value at
Dec. 31, 2012
Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2012
Purchases(g)
 Sales  Settlements
Assets:                
Trading assets:                
Debt instruments:                
Mortgage-backed securities:                
U.S. government agencies$174
$24
 $28
$(39) $(43)$(58)$86
 $(51) $86
$(44) $575
 $(103)  $(16)$
$498
 $(21) 
Residential – nonagency687
109
 708
(432) (221)(55)796
 (9) 796
151
 417
 (533)  (145)(23)663
 74
 
Commercial – nonagency2,069
37
 796
(973) (171)
1,758
 33
 1,758
(159) 287
 (475)  (104)(100)1,207
 (145) 
Total mortgage-backed securities2,930
170
 1,532
(1,444) (435)(113)2,640
 (27) 2,640
(52) 1,279
 (1,111)  (265)(123)2,368
 (92) 
Obligations of U.S. states and municipalities2,257
9
 807
(1,465) (1)12
1,619
 (11) 1,619
37
 336
 (552)  (4)
1,436
 (15) 
Non-U.S. government debt securities202
35
 552
(531) (80)(74)104
 38
 104
(6) 661
 (668)  (24)
67
 (5) 
Corporate debt securities4,946
32
 8,080
(5,939) (1,005)259
6,373
 26
 6,373
187
 8,391
 (6,186)  (3,045)(412)5,308
 689
 
Loans13,144
329
 5,532
(3,873) (2,691)(232)12,209
 142
 12,209
836
 5,342
 (3,269)  (3,801)(530)10,787
 411
 
Asset-backed securities8,460
90
 4,185
(4,368) (424)22
7,965
 (217) 7,965
272
 2,550
 (6,468)  (614)(9)3,696
 184
 
Total debt instruments31,939
665
 20,688
(17,620) (4,636)(126)30,910
 (49) 30,910
1,274
 18,559
 (18,254)  (7,753)(1,074)23,662
 1,172
 
Equity securities1,685
267
 180
(541) (352)(62)1,177
 278
 1,177
(209) 460
 (379)  (12)77
1,114
 (112) 
Other930
48
 36
(39) (95)
880
 79
 880
186
 68
 (108)  (163)
863
 180
 
Total trading assets – debt and equity instruments34,554
980
(c) 
20,904
(18,200) (5,083)(188)32,967
 308
(c) 
32,967
1,251
(c) 
19,087
 (18,741)  (7,928)(997)25,639
 1,240
(c) 
Net derivative receivables:(a)
                
Interest rate2,836
5,205
 511
(219) (4,534)(238)3,561
 1,497
 3,561
6,930
 406
 (194)  (7,071)(310)3,322
 905
 
Credit5,386
2,240
 22
(13) 116
(19)7,732
 2,744
 7,732
(4,487) 124
 (84)  (1,416)4
1,873
 (3,271) 
Foreign exchange(614)(1,913) 191
(20) 886
207
(1,263) (1,878) (1,263)(800) 112
 (184)  436
(51)(1,750) (957) 
Equity(2,446)(60) 715
(1,449) 37
98
(3,105) (132) (3,105)160
(i) 
1,279
(i) 
(2,174)
(i) 
 899
1,135
(1,806) 580
 
Commodity(805)596
 328
(350) (294)(162)(687) 208
 (687)(673) 74
 64
  1,278
198
254
 (160) 
Total net derivative receivables4,357
6,068
(c) 
1,767
(2,051) (3,789)(114)6,238
 2,439
(c) 
6,238
1,130
(c) 
1,995
 (2,572)  (5,874)976
1,893
 (2,903)
(c) 
Available-for-sale securities:                
Asset-backed securities13,775
(95) 15,268
(1,461) (2,529)
24,958
 (106) 24,958
135
 9,280
 (3,361)  (3,104)116
28,024
 118
 
Other512

 57
(15) (26)
528
 8
 528
55
 667
 (113)  (245)
892
 59
 
Total available-for-sale securities14,287
(95)
(d) 
15,325
(1,476) (2,555)
25,486
 (98)
(d) 
25,486
190
(d) 
9,947
 (3,474)  (3,349)116
28,916
 177
(d) 
Loans1,466
504
(c) 
326
(9) (639)(1)1,647
 484
(c) 
1,647
695
(c) 
1,536
 (22)  (1,718)144
2,282
 12
(c) 
Mortgage servicing rights13,649
(7,119)
(e) 
2,603

 (1,910)
7,223
 (7,119)
(e) 
7,223
(635)
(e) 
2,833
 (579)  (1,228)
7,614
 (635)
(e) 
Other assets:                
Private equity investments7,862
943
(c) 
1,452
(2,746) (594)(166)6,751
 (242)
(c) 
6,751
420
(c) 
1,545
 (512)  (977)(46)7,181
 333
(c) 
All other4,179
(54)
(f) 
938
(139) (521)(29)4,374
 (83)
(f) 
4,374
(195)
(f) 
818
 (238)  (501)
4,258
 (200)
(f) 
                
Fair value measurements using significant unobservable inputs  Fair value measurements using significant unobservable inputs  
Year ended
December 31, 2011
(in millions)
Fair value at January 1, 2011Total realized/unrealized (gains)/losses 
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2011Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2011
Purchases(g)
SalesIssuancesSettlements
Year ended
December 31, 2012
(in millions)
Fair value at January 1, 2012Total realized/unrealized (gains)/losses     
Transfers into and/or out of level 3(h)
Fair value at Dec. 31, 2012Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2012
Purchases(g)
 Sales IssuancesSettlements
Liabilities:(b)
                
Deposits$773
$15
(c) 
$
$
$433
$(386)$583
$1,418
 $4
(c) 
$1,418
$212
(c) 
$
 $
 $1,236
$(380)$(503)$1,983
 $185
(c) 
Other borrowed funds1,384
(244)
(c) 


1,597
(834)(396)1,507
 (85)
(c) 
1,507
148
(c) 

 
 1,646
(1,774)92
1,619
 72
(c) 
Trading liabilities – debt and equity instruments54
17
(c) 
(533)778

(109)4
211
 (7)
(c) 
211
(16)
(c) 
(2,875) 2,940
 
(50)(5)205
 (12)
(c) 
Accounts payable and other liabilities236
(61)
(f) 



(124)
51
 5
(f) 
51
1
(f) 

 
 
(16)
36
 1
(f) 
Beneficial interests issued by consolidated VIEs873
17
(c) 


580
(679)
791
 (15)
(c) 
791
181
(c) 

 
 221
(268)
925
 143
(c) 
Long-term debt13,044
60
(c) 


2,564
(3,218)(2,140)10,310
 288
(c) 
10,310
328
(c) 

 
 3,662
(4,511)(1,313)8,476
 (101)
(c) 
(a)All level 3 derivatives are presented on a net basis, irrespective of underlying counterparty.
(b)
Level 3 liabilities as a percentage of total Firm liabilities accounted for at fair value (including liabilities measured at fair value on a nonrecurring basis) were 18%15%, 18% and 22%18% at December 31, 20132014, 20122013 and 20112012, respectively.
(c)Predominantly reported in principal transactions revenue, except for changes in fair value for Consumer & Community Banking (“CCB”)CCB mortgage loans, lending-related commitments originated with the intent to sell, and mortgage loan purchase commitments, which are reported in mortgage fees and related income.

210194 JPMorgan Chase & Co./20132014 Annual Report



(d)
Realized gains/(losses) on AFS securities, as well as other-than-temporary impairment losses that are recorded in earnings, are reported in securities gains. Unrealized gains/(losses) are reported in OCI.Other Comprehensive Income (“OCI”). Realized gains/(losses) and foreign exchange remeasurement adjustments recorded in income on AFS securities were $17(43) million, $145$17 million,, and $(240)$145 million for the years ended December 31, 20132014, 20122013 and 20112012, respectively. Unrealized gains/(losses) recorded on AFS securities in OCI were $13(16) million, $45$13 million and $145$45 million for the years ended December 31, 20132014, 20122013 and 20112012, respectively.
(e)Changes in fair value for CCB mortgage servicing rights are reported in mortgage fees and related income.
(f)LargelyPredominantly reported in other income.
(g)Loan originations are included in purchases.
(h)All transfers into and/or out of level 3 are assumed to occur at the beginning of the quarterly reporting period in which they occur.


(i)The prior period amounts have been revised. The revision had no impact on the Firm’s Consolidated balance sheets or its results of operations.

Level 3 analysis
Consolidated Balance Sheetsbalance sheets changes
Level 3 assets (including assets measured at fair value on a nonrecurring basis) were 3.1%2.1% of total Firm assets at December 31, 20132014. The following describes significant changes to level 3 assets since December 31, 2012,2013, for those items measured at fair value on a recurring basis. For further information on changes impacting items measured at fair value on a nonrecurring basis, see Assets and liabilities measured at fair value on a nonrecurring basis on page 197213 of this Annual Report..
For the year ended December 31, 2013
2014
Level 3 assets were $69.350.9 billion at December 31, 20132014, reflecting a decrease of $28.8$18.4 billion from December 31, 2012,2013, due to the following:
$27.06.0 billion decrease in asset-backed AFS securities, predominantly driven by transfers of highly rated CLOs from level 3 to into level 2 during the year ended 2013, based on increased liquidity and price transparency;
$3.7 billion decrease in gross derivative receivables predominantly driven bydue to a $2.7$4.5 billion decrease from the impact of tightening reference entity credit spreads and risk reductions of credit derivatives, $1.4 billion decrease in foreign exchange derivativesequity derivative receivables due to market movements,expirations and a transfer from level 3 into level 2 as a result of an increase in observability of certain equity option valuation inputs; and a
$1.2 billion decrease in interest rate derivatives due to the increase in interest rates, partially offset by $2.1 billion increase in equity derivatives due to client-driven market-making activity;
market movements;
$1.14.7 billion decrease in all othertrading assets - debt and equity instruments is largely due to a decrease of $2.9 billion in corporate debt securities. The decrease in corporate debt securities is driven by transfers from level 3 to level 2 as a result of an increase in observability of certain valuation inputs, as well as net sales and maturities;
$4.0 billion decrease in private equity investments predominantly driven by $2.0 billion in sales and $2.3 billion of tax-orientedtransfers into level 2 based on an increase in observability and hedge fund investments, and redemptions from investment funds.price transparency;
The decreases above are partially offset by:
$2.02.2 billion increase decrease in MSRs. For further discussion of the change, refer to Note 17 on pages 299–304 of this Annual Report;
$1.6 billion increase in trading assets – debt and equity instruments, largely driven by net purchases of trading loans, new client-driven financing transactions, and partially offset by transfers of highly rated CLOs from level 3 to into level 2 during the year ended 2013, based on increased liquidity and price transparency.


17.

 
Gains and Losseslosses
The following describes significant components of total realized/unrealized gains/(losses) for instruments measured at fair value on a recurring basis for the years ended December 31, 2014, 2013 2012 and 2011.2012. For further information on these instruments, see Changes in level 3 recurring fair value measurements rollforward tables on pages 191–195207–210.
2014
$1.8 billion of this Annual Report.losses on MSRs. For further discussion of the change, refer to Note 17;
$1.1 billion of net gains on trading assets - debt and equity instruments, largely driven by market movements and client-driven financing transactions.
2013
$3.02.9 billion of net gains on derivatives, largely driven by $2.6$2.5 billion of gains on equity derivatives, primarily related to client-driven market-making activity and a rise in equity markets; and $1.4$1.4 billion of gains, predominantly on interest rate lock and mortgage loan purchase commitments; partially offset by $1.7$1.7 billion of losses on credit derivatives from the impact of tightening reference entity credit spreads;
$2.2 billion of net gains on trading assets - debt and equity instruments, largely driven by market making and credit spread tightening in nonagency mortgage-backed securities and trading loans, and the impact of market movements on client-driven financing transactions;
$1.6 billion of net gains on MSRs. For further discussion of the change, refer to Note 17 on pages 299–304 of this Annual Report.17.
2012
$1.3 billion of net gains on trading assets - debt and equity instruments, largely driven by tightening of credit spreads and fluctuation in foreign exchange rates;
• $1.1 billion of net gains on derivatives, driven by $6.9
$6.9 billion of net gains predominantly on interest rate lock commitments due to increased volumes and lower interest rates, partially offset by $4.5 billion of net losses on credit derivatives largely as a result of tightening of reference entity credit spreads.
2011
• $7.1 billion of losses on MSRs. For further discussion of the change, refer to Note 17 on pages 299–304 of this Annual Report;
• $6.1 billion of net gains on derivatives, related to declining interest rates and widening of reference entity credit spreads, partially offset by losses due to fluctuation in foreign exchange rates.



JPMorgan Chase & Co./20132014 Annual Report 211195

Notes to consolidated financial statements

Credit and funding adjustments
When determining the fair value of an instrument, it may be necessary to record adjustments to the Firm’s estimates of fair value in order to reflect the counterparty credit quality, and the Firm’s own creditworthiness:creditworthiness, and the impact of funding:
Credit valuation adjustments (“CVA”) are taken to reflect the credit quality of a counterparty in the valuation of derivatives. CVA adjustments are necessary when the market price (or parameter) is not indicative of the credit quality of the counterparty. As few classes of derivative contracts are listed on an exchange, derivative positions are predominantly valued using models that use as their basis observable market parameters. An adjustment therefore may be necessary to reflect the credit quality of each derivative counterparty to arrive at fair value.
The Firm estimates derivatives CVA using a scenario analysis to estimate the expected credit exposure across all of the Firm’s positions with each counterparty, and then estimates losses as a result of a counterparty credit event. The key inputs to this methodology are (i) the expected positive exposure to each counterparty based on a simulation that assumes the current population of existing derivatives with each counterparty remains unchanged and considers contractual factors designed to mitigate the Firm’s credit exposure, such as collateral and legal rights of offset; (ii) the probability of a default event occurring for each counterparty, as derived from observed or estimated credit default swap (“CDS”)CDS spreads; and (iii) estimated recovery rates implied by CDS, adjusted to consider the differences in recovery rates as a derivative creditor relative to those reflected in CDS spreads, which generally reflect senior unsecured creditor risk. As such, the Firm estimates derivatives CVA relative to the relevant benchmark interest rate.
Debit valuation adjustments (“DVA”) areDVA is taken to reflect the credit quality of the Firm in the valuation of liabilities measured at fair value. The DVA calculation methodology is generally consistent with the CVA methodology described above and incorporates JPMorgan Chase’s credit spread as observed through the CDS market to estimate the probability of default and loss given default as a result of a systemic event affecting the Firm. Structured notes DVA is estimated using the current fair value of the structured note as the exposure amount, and is otherwise consistent with the derivative DVA methodology.
DuringThe Firm incorporates the fourth quarterimpact of funding in its valuation estimates where there is evidence that a market participant in the principal market would incorporate it in a transfer of the instrument. As a result, the fair value of collateralized derivatives is estimated by discounting expected future cash flows at the relevant overnight indexed swap (“OIS”) rate given the underlying collateral agreement with the counterparty. Effective in 2013, the Firm implemented thea FVA framework to incorporate the impact of funding into its
valuation estimates for OTCuncollateralized (including partially collateralized) over-the-counter (“OTC”) derivatives and structured notes. The Firm’s FVA framework leverages its existing CVA and DVA calculation methodologies, and considers the fact that the Firm’s own credit risk is a significant component of funding costs. The key inputs are: (i) the expected funding requirements arising from the Firm’s positions with each counterparty and collateral arrangements; (ii) for assets, the estimated market funding cost in the principal market; and (iii) for liabilities, the hypothetical market funding cost for a
transfer to a market participant with a similar credit standing as the Firm.
Upon the implementation of the FVA framework in 2013, the Firm recorded a one time $1.5 billion loss in principal transactions revenue that was recorded in the CIB. While the FVA framework applies to both assets and liabilities, the loss on implementation largely related to uncollateralized derivative receivables given that the impact of the Firm’s own credit risk, which is a significant component of funding costs, was already incorporated in the valuation of liabilities through the application of DVA.
The following table provides the credit and funding adjustments, excluding the effect of any associated hedging activity,activities, reflected within the Consolidated Balance Sheetsbalance sheets as of the dates indicated.
December 31, (in millions)2013 20122014 2013
Derivative receivables balance(a)
$65,759
 $74,983
$78,975
 $65,759
Derivative payables balance(a)
57,314
 70,656
71,116
 57,314
Derivatives CVA(c)(b)
(2,352) (4,238)(2,674) (2,352)
Derivatives DVA and FVA(d)(c)
(322) 830
(380) (322)
Structured notes balance (net of structured notes DVA and FVA)(b)(e)
48,808
 48,112
Structured notes balance (a)(d)
53,772
 48,808
Structured notes DVA and FVA(f)(e)
952
 1,712
1,152
 952
(a)Balances are presented net of applicable creditCVA and funding adjustments.DVA/FVA.
(b)Positive creditCVA and funding adjustmentsDVA/FVA represent amounts that increased receivable balances or decreased payable balances; negative creditCVA and funding adjustmentsDVA/FVA represent amounts that decreased receivable balances or increased payable balances.
(c)Derivatives CVA, gross of hedges, includes results managed by the Credit Portfolio and other lines of business within the CIB.
(d)At December 31, 20132014 and 20122013, included derivatives DVA of $715$714 million and $830$715 million, respectively.
(e)(d)
Structured notes are predominantly financial instruments containing embedded derivatives. At December 31, 2013 and 2012, included $1.1 billion and $1.1 billion, respectively, of financial instruments with with no embedded derivative for which the fair value option has been elected.
(f)At December 31, 2013 and 2012 included structured notes DVA of $1.4 billion and $1.7 billion, respectively.

The following table provides the impact of credit and funding adjustments on earnings in the respective periods, excluding the effect of any hedging activity.
Year ended December 31,
(in millions)
2013 2012 2011
Derivative CVA(a)
$1,886
 $2,698
 $(2,574)
Derivative DVA and FVA(b)
(1,152) (590) 538
Structured notes DVA and FVA(c)(d)
(760) (340) 899
(a)Derivatives CVA, gross of hedges, includes results managed by the Credit Portfolio and other lines of business within the CIB.
(b)At December 31, 2013, 2012 and 2011 included derivatives DVA of $(115) million, $(590) million and $538 million, respectively.
(c)
Structured notesthat are measured at fair value based on the Firm’s election under the fair value option. At December 31, 2014 and 2013, included $943 million and $1.1 billion, respectively, of financial instruments with no embedded derivative for which the fair value option has also been elected. For further information on these elections, see Note 4 on pages 215–218 of this Annual Report.4.
(d)(e)At December 31, 2013, 20122014 and 20112013, included structured notes DVA of $(337) million, $(340) million$1.4 billion and $899 million,$1.4 billion, respectively.




212196 JPMorgan Chase & Co./20132014 Annual Report



The following table provides the impact of credit and funding adjustments on Principal transactions revenue in the respective periods, excluding the effect of any associated hedging activities.
Year ended December 31,
(in millions)
2014 2013 2012
Credit adjustments:     
Derivatives CVA$(322) $1,886
 $2,698
Derivatives DVA and FVA(a)
(58) (1,152) (590)
Structured notes DVA and FVA(b)
200
 (760) (340)
(a)Included derivatives DVA of $(1) million, $(115) million and $(590) million for the years ended December 31, 2014, 2013 and 2012, respectively.
(b)Included structured notes DVA of $20 million, $(337) million and $(340) million for the years ended December 31, 2014, 2013 and 2012, respectively.

Assets and liabilities measured at fair value on a nonrecurring basis
At December 31, 20132014 and 2012,2013, assets measured at fair value on a nonrecurring basis were $6.2$4.5 billion and $5.1$6.2 billion,, respectively, comprised predominantly of loans.loans that had fair value adjustments for the year ended December 31, 2014. At December 31, 2013, $339 million2014, $1.3 billion and $5.8$3.2 billion of these assets were classified in levels 2 and 3 of the fair value hierarchy, respectively. At December 31, 2012, $6672013, $339 million and $4.4$5.8 billion of these assets were classified in levels 2 and 3 of the fair value hierarchy, respectively. Liabilities measured at fair value on a nonrecurring basis were not significant at December 31, 20132014 and 2012.2013. For the years ended December 31, 2014, 2013 2012 and 2011,2012, there were no significant transfers between levels 1, 2
and 3.
Of the $6.2$3.2 billion of the level 3 assets measured at fair value on a nonrecurring basis $3.6as of December 31, 2014:
$1.6 billion related to trade financeconsumer loans that were reclassified to held-for-sale during the fourth quarter of 2013 and2014 subject to a lower of cost or fair value adjustment. These loans were classified as level 3, as they are valued based on the indicative pricing received from external investors, which ranged from a spread of 30 bps to 78 bps, with a weighted average of 60 bps.Firm’s internal valuation methodology;
At December 31, 2013, the assets measured at fair value on a nonrecurring basis also included
$1.7 billion809 million related to residential real estate loans carried at the net realizable value of the underlying collateral (i.e., collateral-dependent loans and other loans charged off in accordance with regulatory guidance). These amounts are classified as level 3, as they are valued using a broker’s price opinion and discounted based upon the Firm’s experience with actual liquidation values. These discounts to the broker price opinions ranged from 17%8% to 62%66%, with a weighted average of 29%26%.
The total change in the recorded value of assets and liabilities for which a fair value adjustment has been included in the Consolidated Statementsstatements of Incomeincome for the years ended December 31, 2014, 2013 2012 and 2011,2012, related to financial instruments held at those dates were losses of $789$992 million,, $1.6 $789 million and $1.6 billion, and $2.2 billion, respectively; these lossesreductions were predominantly associated with loans. The changes reported for the year ended December 31, 2012, included the impact of charge-offs recognized on residential real estate loans discharged under Chapter 7 bankruptcy, as described in Note 14 on page 267 of this Annual Report.
For further information about the measurement of impaired collateral-dependent loans, and other loans where the carrying value is based on the fair value of the underlying collateral (e.g., residential mortgage loans charged off in accordance with regulatory guidance), see Note 14 on pages 258–283 of this Annual Report.

14.

Additional disclosures about the fair value of financial instruments that are not carried on the Consolidated Balance Sheetsbalance sheets at fair value
U.S. GAAP requires disclosure of the estimated fair value of certain financial instruments, and the methods and significant assumptions used to estimate their fair value. Financial instruments within the scope of these disclosure requirements are included in the following table. However, certain financial instruments and all nonfinancial instruments are excluded from the scope of these disclosure requirements. Accordingly, the fair value disclosures provided in the following table include only a partial estimate of the fair value of JPMorgan Chase’s assets and liabilities. For example, the Firm has developed long-term relationships with its customers through its deposit base and credit card accounts, commonly referred to as core deposit intangibles and credit card relationships. In the opinion of management, these items, in the aggregate, add significant value to JPMorgan Chase, but their fair value is not disclosed in this Note.
Financial instruments for which carrying value approximates fair value
Certain financial instruments that are not carried at fair value on the Consolidated Balance Sheetsbalance sheets are carried at amounts that approximate fair value, due to their short-term nature and generally negligible credit risk. These instruments include cash and due from banks; deposits with banks; federal funds sold; securities purchased under resale agreements and securities borrowed with short-dated maturities; short-term receivables and accrued interest receivable; commercial paper; federal funds purchased; securities loaned and sold under repurchase agreements with short-dated maturities; other borrowed funds; accounts payable; and accrued liabilities. In addition, U.S. GAAP requires that the fair value of deposit liabilities with no stated maturity (i.e., demand, savings and certain money market deposits) be equal to their carrying value; recognition of the inherent funding value of these instruments is not permitted.



JPMorgan Chase & Co./20132014 Annual Report 213197

Notes to consolidated financial statements

The following table presents by fair value hierarchy classification the carrying values and estimated fair values at December 31, 20132014 and 20122013, of financial assets and liabilities, excluding financial instruments which are carried at fair value on a recurring basis, and information is provided on their classification within the fair value hierarchy.basis. For additional information regarding the financial instruments within the scope of this disclosure, and the methods and significant assumptions used to estimate their fair value, see pages 196–200181–184 of this Note.
December 31, 2013 December 31, 2012December 31, 2014 December 31, 2013
 Estimated fair value hierarchy   Estimated fair value hierarchy  Estimated fair value hierarchy   Estimated fair value hierarchy 
(in billions)
Carrying
value
Level 1Level 2Level 3
Total estimated
fair value
 
Carrying
value
Level 1Level 2Level 3
Total estimated
fair value
Carrying
value
Level 1Level 2Level 3
Total estimated
fair value
 
Carrying
value
Level 1Level 2Level 3
Total estimated
fair value
Financial assets      
Cash and due from banks$39.8
$39.8
$
$
$39.8
 $53.7
$53.7
$
$
$53.7
$27.8
$27.8
$
$
$27.8
 $39.8
$39.8
$
$
$39.8
Deposits with banks316.1
309.7
6.4

316.1
 121.8
114.1
7.7

121.8
484.5
480.4
4.1

484.5
 316.1
309.7
6.4

316.1
Accrued interest and accounts receivable65.2

64.9
0.3
65.2
 60.9

60.3
0.6
60.9
70.1

70.0
0.1
70.1
 65.2

64.9
0.3
65.2
Federal funds sold and securities purchased under resale agreements223.0

223.0

223.0
 272.0

272.0

272.0
187.2

187.2

187.2
 223.0

223.0

223.0
Securities borrowed107.7

107.7

107.7
 108.8

108.8

108.8
109.4

109.4

109.4
 107.7

107.7

107.7
Securities, held-to-maturity(a)
24.0

23.7

23.7
��




49.3

51.2

51.2
 24.0

23.7

23.7
Loans, net of allowance for loan losses(b)
720.1

23.0
697.2
720.2
 709.3

26.4
685.4
711.8
740.5

21.8
723.1
744.9
 720.1

23.0
697.2
720.2
Other(c)58.1

54.5
4.3
58.8
 49.7

42.7
7.4
50.1
58.1

55.7
7.1
62.8
 58.2

54.5
7.4
61.9
Financial liabilities      
Deposits$1,281.1
$
$1,280.3
$1.2
$1,281.5
 $1,187.9
$
$1,187.2
$1.2
$1,188.4
$1,354.6
$
$1,353.6
$1.2
$1,354.8
 $1,281.1
$
$1,280.3
$1.2
$1,281.5
Federal funds purchased and securities loaned or sold under repurchase agreements175.7

175.7

175.7
 235.7

235.7

235.7
189.1

189.1

189.1
 175.7

175.7

175.7
Commercial paper57.8

57.8

57.8
 55.4

55.4

55.4
66.3

66.3

66.3
 57.8

57.8

57.8
Other borrowed funds14.7

14.7

14.7
 15.0

15.0

15.0
15.5


15.5

15.5
 14.7

14.7

14.7
Accounts payable and other liabilities160.2

158.2
1.8
160.0
 156.5

153.8
2.5
156.3
176.7

173.7
2.8
176.5
 160.2

158.2
1.8
160.0
Beneficial interests issued by consolidated VIEs47.6

44.3
3.2
47.5
 62.0

57.7
4.4
62.1
50.2

48.2
2.0
50.2
 47.6

44.3
3.2
47.5
Long-term debt and junior subordinated deferrable interest debentures(c)(d)
239.0

240.8
6.0
246.8
 218.2

220.0
5.4
225.4
246.6

251.6
3.8
255.4
 239.0

240.8
6.0
246.8
(a)Carrying value includes unamortized discount or premium.
(b)
Fair value is typically estimated using a discounted cash flow model that incorporates the characteristics of the underlying loans (including principal, contractual interest rate and contractual fees) and other key inputs, including expected lifetime credit losses, interest rates, prepayment rates, and primary origination or secondary market spreads. For certain loans, the fair value is measured based on the value of the underlying collateral. The difference between the estimated fair value and carrying value of a financial asset or liability is the result of the different methodologies used to determine fair value as compared with carrying value. For example, credit losses are estimated for a financial asset’s remaining life in a fair value calculation but are estimated for a loss emergence period in the allowance for loan loss calculation; future loan income (interest and fees) is incorporated in a fair value calculation but is generally not considered in the allowance for loan losses. For a further discussion of the Firm’s methodologies for estimating the fair value of loans and lending-related commitments, see Valuation hierarchy on pages 181–184196–200 of this Annual Report..
(c)Current period amounts have been updated to include certain nonmarketable equity securities. Prior period amounts have been revised to conform to the current presentation.
(d)Carrying value includes unamortized original issue discount and other valuation adjustments.

198JPMorgan Chase & Co./2014 Annual Report



The majority of the Firm’s lending-related commitments are not carried at fair value on a recurring basis on the Consolidated Balance Sheets,balance sheets, nor are they actively traded. The carrying value and estimated fair value of the Firm’s wholesale lending-related commitments were as follows for the periods indicated.
December 31, 2013 December 31, 2012December 31, 2014 December 31, 2013
 Estimated fair value hierarchy   Estimated fair value hierarchy  Estimated fair value hierarchy   Estimated fair value hierarchy 
(in billions)
Carrying value(a)
Level 1Level 2Level 3Total estimated fair value 
Carrying value(a)
Level 1Level 2Level 3Total estimated fair value
Carrying value(a)
Level 1Level 2Level 3Total estimated fair value 
Carrying value(a)
Level 1Level 2Level 3Total estimated fair value
Wholesale lending-related commitments$0.7
$
$
$1.0
$1.0
 $0.7
$
$
$1.9
$1.9
$0.6
$
$
$1.6
$1.6
 $0.7
$
$
$1.0
$1.0
(a)Represents the allowance for wholesale lending-related commitments. Excludes the current carrying values of the guarantee liability and the offsetting asset, each of which are recognized at fair value at the inception of guarantees.

214JPMorgan Chase & Co./2013 Annual Report



The Firm does not estimate the fair value of consumer lending-related commitments. In many cases, the Firm can reduce or cancel these commitments by providing the borrower notice or, in some cases without notice as permitted by law.law, without notice. For a further discussion of the valuation of lending-related commitments, see page 198182 of this Note.
Trading assets and liabilities
Trading assets include debt and equity instruments owned by JPMorgan Chase (“long” positions) that are held for client market-making and client-driven activities, as well as for certain risk management activities, certain loans managed on a fair value basis and for which the Firm has elected the fair value option, and physical commodities
 
inventories that are generally accounted for at the lower of cost or market (market approximates fair value). Trading liabilities include debt and equity instruments that the Firm has sold to other parties but does not own (“short” positions). The Firm is obligated to purchase instruments at a future date to cover the short positions. Included in trading assets and trading liabilities are the reported receivables (unrealized gains) and payables (unrealized losses) related to derivatives. Trading assets and liabilities are carried at fair value on the Consolidated Balance Sheets.balance sheets. Balances reflect the reduction of securities owned (long positions) by the amount of identical securities sold but not yet purchased (short positions).


Trading assets and liabilities – average balances
Average trading assets and liabilities were as follows for the periods indicated.
Year ended December 31, (in millions) 2013 2012 2011 2014 2013 2012
Trading assets – debt and equity instruments $340,449
 $349,337
 $393,890
 $327,259
 $340,449
 $349,337
Trading assets – derivative receivables 72,629
 85,744
 90,003
 67,123
 72,629
 85,744
Trading liabilities – debt and equity instruments(a)
 77,706
 69,001
 81,916
 84,707
 77,706
 69,001
Trading liabilities – derivative payables 64,553
 76,162
 71,539
 54,758
 64,553
 76,162
(a)Primarily represent securities sold, not yet purchased.
Note 4 – Fair value option
The fair value option provides an option to elect fair value as an alternative measurement for selected financial assets, financial liabilities, unrecognized firm commitments, and written loan commitments not previously carried at fair value.
Elections
Elections were made by theThe Firm has elected to measure certain instruments at fair value in order to:
Mitigate income statement volatility caused by the differences in the measurement basis of elected instruments (for example, certain instruments elected were previously accounted for on an accrual basis) while the associated risk management arrangements are accounted for on a fair value basis;
Eliminate the complexities of applying certain accounting models (e.g., hedge accounting or bifurcation accounting for hybrid instruments); and/or
Better reflect those instruments that are managed on a fair value basis.
 
Elections includeThe Firm has elected to measure the following:following instruments at fair value:
Loans purchased or originated as part of securitization warehousing activity, subject to bifurcation accounting, or managed on a fair value basis.
Securities financing arrangements with an embedded derivative and/or a maturity of greater than one year.
Owned beneficial interests in securitized financial assets that contain embedded credit derivatives, which would otherwise be required to be separately accounted for as a derivative instrument.
Certain investments that receive tax credits and other equity investments acquired as part of the Washington Mutual transaction.
Structured notes issued as part of CIB’s client-driven activities. (Structured notes are predominantly financial instruments that contain embedded derivatives.)
Long-term beneficial interests issued by CIB’s consolidated securitization trusts where the underlying assets are carried at fair value.



JPMorgan Chase & Co./20132014 Annual Report 215199

Notes to consolidated financial statements

Changes in fair value under the fair value option election
The following table presents the changes in fair value included in the Consolidated Statementsstatements of Incomeincome for the years ended December 31, 20132014, 20122013 and 20112012, for items for which the fair value option was elected. The profit and loss information presented below only includes the financial instruments that were elected to be measured at fair value; related risk management instruments, which are required to be measured at fair value, are not included in the table.
2013 2012 20112014 2013 2012
December 31, (in millions)Principal transactionsOther incomeTotal changes in fair value recorded Principal transactionsOther incomeTotal changes in fair value recorded Principal transactionsOther incomeTotal changes in fair value recordedPrincipal transactionsAll other incomeTotal changes in fair value recorded Principal transactionsAll other incomeTotal changes in fair value recorded Principal transactionsAll other incomeTotal changes in fair value recorded
Federal funds sold and securities purchased under resale agreements$(454)$
 $(454) $161
$
 $161
 $270
$
 $270
$(15)$
 $(15) $(454)$
 $(454) $161
$
 $161
Securities borrowed10

 10
 10

 10
 (61)
 (61)(10)
 (10) 10

 10
 10

 10
Trading assets:         
 
        
   
Debt and equity instruments, excluding loans582
7
(c) 
589
 513
7
(c) 
520
 53
(6)
(c) 
47
639

 639
 582
7
 589
 513
7
 520
Loans reported as trading assets:         
 
        

   

Changes in instrument-specific credit risk1,161
23
(c) 
1,184
 1,489
81
(c) 
1,570
 934
(174)
(c) 
760
885
29
(c) 
914
 1,161
23
(c) 
1,184
 1,489
81
(c) 
1,570
Other changes in fair value(133)1,833
(c) 
1,700
 (183)7,670
(c) 
7,487
 127
5,263
(c) 
5,390
352
1,353
(c) 
1,705
 (133)1,833
(c) 
1,700
 (183)7,670
(c) 
7,487
Loans:         
 
        

   

Changes in instrument-specific credit risk36

 36
 (14)
 (14) 2

 2
40

 40
 36

 36
 (14)
 (14)
Other changes in fair value17

 17
 676

 676
 535

 535
34

 34
 17

 17
 676

 676
Other assets32
(29)
(d) 
3
 
(339)
(d) 
(339) (49)(19)
(d) 
(68)24
(122)
(d) 
(98) 32
(29)
(d) 
3
 
(339)
(d) 
(339)
Deposits(a)
260

 260
 (188)
 (188) (237)
 (237)(287)
 (287) 260

 260
 (188)
 (188)
Federal funds purchased and securities loaned or sold under repurchase agreements73

 73
 (25)
 (25) (4)
 (4)(33)
 (33) 73

 73
 (25)
 (25)
Other borrowed funds(a)
(399)
 (399) 494

 494
 2,986

 2,986
(891)
 (891) (399)
 (399) 494

 494
Trading liabilities(46)
 (46) (41)
 (41) (57)
 (57)(17)
 (17) (46)
 (46) (41)
 (41)
Beneficial interests issued by consolidated VIEs(278)
 (278) (166)
 (166) (83)
 (83)(233)
 (233) (278)
 (278) (166)
 (166)
Other liabilities
2
(d) 
2
 



 (3)(5)
(d) 
(8)(27)
 (27) 
2
 2
 

 
Long-term debt:         
 
        

   

Changes in instrument-specific credit risk(a)
(271)
 (271) (835)
 (835) 927

 927
101

 101
 (271)
 (271) (835)
 (835)
Other changes in fair value(b)
1,280

 1,280
 (1,025)
 (1,025) 322

 322
(615)
 (615) 1,280

 1,280
 (1,025)
 (1,025)
(a)
Total changes in instrument-specific credit risk (DVA) related to structured notes were $(337)$20 million,, $(340) $(337) million, and $899$(340) million for the years ended December 31, 2014, 2013, 2012 and 2011,2012, respectively. These totals include adjustmentssuch changes for structured notes classified within deposits and other borrowed funds, as well as long-term debt.
(b)Structured notes are predominantly financial instruments containing embedded derivatives. Where present, the embedded derivative is the primary driver of risk. Although the risk associated with the structured notes is actively managed, the gains/(losses) reported in this table do not include the income statement impact of the risk management instruments used to manage such risk.
(c)Reported in mortgage fees and related income.
(d)Reported in other income.

216JPMorgan Chase & Co./2013 Annual Report



Determination of instrument-specific credit risk for items for which a fair value election was made
The following describes how the gains and losses included in earnings during December 31, 2013, 2012 and 2011, which werethat are attributable to changes in instrument-specific credit risk, were determined.
Loans and lending-related commitments: For floating-rate instruments, all changes in value are attributed to instrument-specific credit risk. For fixed-rate instruments, an allocation of the changes in value for the period is made between those changes in value that are interest rate-related and changes in value that are credit-related. Allocations are generally based on an analysis of borrower-specific credit spread and recovery
 
information, where available, or benchmarking to similar entities or industries.
Long-term debt: Changes in value attributable to instrument-specific credit risk were derived principally from observable changes in the Firm’s credit spread.
Resale and repurchase agreements, securities borrowed agreements and securities lending agreements: Generally, for these types of agreements, there is a requirement that collateral be maintained with a market value equal to or in excess of the principal amount loaned; as a result, there would be no adjustment or an immaterial adjustment for instrument-specific credit risk related to these agreements.


200JPMorgan Chase & Co./2014 Annual Report



Difference between aggregate fair value and aggregate remaining contractual principal balance outstanding
The following table reflects the difference between the aggregate fair value and the aggregate remaining contractual principal balance outstanding as of December 31, 20132014 and 20122013, for loans, long-term debt and long-term beneficial interests for which the fair value option has been elected.
2013 20122014 2013
December 31, (in millions)Contractual principal outstanding Fair valueFair value over/(under) contractual principal outstanding Contractual principal outstanding Fair valueFair value over/(under) contractual principal outstandingContractual principal outstanding Fair valueFair value over/(under) contractual principal outstanding Contractual principal outstanding Fair valueFair value over/(under) contractual principal outstanding
Loans(a)
              
Nonaccrual loans              
Loans reported as trading assets$5,156
 $1,491
$(3,665) $4,217
 $960
$(3,257)$3,847
 $905
$(2,942) $5,156
 $1,491
$(3,665)
Loans(d)
209
 154
(55) 293
 236
(57)
Loans7
 7

 209
 154
(55)
Subtotal5,365
 1,645
(3,720) 4,510
 1,196
(3,314)3,854
 912
(2,942) 5,365
 1,645
(3,720)
All other performing loans              
Loans reported as trading assets33,069
 29,295
(3,774) 44,084
 40,581
(3,503)37,608
 35,462
(2,146) 33,069
 29,295
(3,774)
Loans(d)
1,618
 1,563
(55) 2,034
 1,927
(107)
Loans2,397
 2,389
(8) 1,618
 1,563
(55)
Total loans$40,052
 $32,503
$(7,549) $50,628
 $43,704
$(6,924)$43,859
 $38,763
$(5,096) $40,052
 $32,503
$(7,549)
Long-term debt              
Principal-protected debt$15,797
(c) 
$15,909
$112
 $16,541
(c) 
$16,391
$(150)$14,660
(c) 
$15,484
$824
 $15,797
(c) 
$15,909
$112
Nonprincipal-protected debt(b)
NA
 12,969
NA
 NA
 14,397
NA
NA
 14,742
NA
 NA
 12,969
NA
Total long-term debtNA
 $28,878
NA
 NA
 $30,788
NA
NA
 $30,226
NA
 NA
 $28,878
NA
Long-term beneficial interests              
Nonprincipal-protected debt(b)
NA
 $1,996
NA
 NA
 $1,170
NA
NA
 $2,162
NA
 NA
 $1,996
NA
Total long-term beneficial interestsNA
 $1,996
NA
 NA
 $1,170
NA
NA

$2,162
NA
 NA
 $1,996
NA
(a)
There were no performing loans that were ninety days or more past due as of December 31, 20132014 and 20122013, respectively.
(b)Remaining contractual principal is not applicable to nonprincipal-protected notes. Unlike principal-protected structured notes, for which the Firm is obligated to return a stated amount of principal at the maturity of the note, nonprincipal-protected structured notes do not obligate the Firm to return a stated amount of principal at maturity, but to return an amount based on the performance of an underlying variable or derivative feature embedded in the note. However, investors are exposed to the credit risk of the Firm as issuer for both nonprincipal-protected and principal protected notes.
(c)Where the Firm issues principal-protected zero-coupon or discount notes, the balance reflected as the remaining contractual principal is the final principal payment at maturity.
(d)During 2013, certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. Prior periods were revised to conform with the current presentation.

At December 31, 20132014 and 20122013, the contractual amount of letters of credit for which the fair value option was elected was $4.5 billion and $4.5 billion, respectively, with a corresponding fair value of $(99)(147) million and $(75)(99) million, respectively. For further information regarding off-balance sheet lending-related financial instruments, see Note 29 on pages 318–324 of this Annual Report.29.



JPMorgan Chase & Co./2013 Annual Report217

Notes to consolidated financial statements

Structured note products by balance sheet classification and risk component
The table below presents the fair value of the structured notes issued by the Firm, by balance sheet classification and the primary risk to which the structured notes’ embedded derivative relates.
December 31, 2013 December 31, 2012December 31, 2014 December 31, 2013
(in millions)Long-term debtOther borrowed fundsDepositsTotal Long-term debtOther borrowed fundsDepositsTotalLong-term debtOther borrowed fundsDepositsTotal Long-term debtOther borrowed fundsDepositsTotal
Risk exposure      
Interest rate$9,516
$615
$1,270
$11,401
 $8,669
$1,143
$559
$10,371
$10,858
$460
$2,119
$13,437
 $9,516
$615
$1,270
$11,401
Credit4,248
13

4,261
 6,166


6,166
4,023
450

4,473
 4,248
13

4,261
Foreign exchange2,321
194
27
2,542
 2,819

29
2,848
2,150
211
17
2,378
 2,321
194
27
2,542
Equity11,082
11,936
3,736
26,754
 11,580
9,809
2,972
24,361
12,348
12,412
4,415
29,175
 11,082
11,936
3,736
26,754
Commodity1,260
310
1,133
2,703
 1,379
332
1,555
3,266
710
644
2,012
3,366
 1,260
310
1,133
2,703
Total structured notes$28,427
$13,068
$6,166
$47,661
 $30,613
$11,284
$5,115
$47,012
$30,089
$14,177
$8,563
$52,829
 $28,427
$13,068
$6,166
$47,661




218JPMorgan Chase & Co./20132014 Annual Report201


Notes to consolidated financial statements

Note 5 – Credit risk concentrations
Concentrations of credit risk arise when a number of customers are engaged in similar business activities or activities in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic conditions.
JPMorgan Chase regularly monitors various segments of its credit portfolios to assess potential concentration risks and to obtain collateral when deemed necessary. Senior management is significantly involved in the credit approval and review process, and risk levels are adjusted as needed to reflect the Firm’s risk appetite.
In the Firm’s consumer portfolio, concentrations are evaluated primarily by product and by U.S. geographic region, with a key focus on trends and concentrations at the portfolio level, where potential risk concentrations can be remedied through changes in underwriting policies and portfolio guidelines. In the wholesale portfolio, risk
concentrations are evaluated primarily by industry and monitored regularly on both an aggregate portfolio level and on an individual customer basis. Management of theThe Firm’s wholesale exposure is accomplishedmanaged through loan syndications and participations, loan sales, securitizations, credit derivatives, use of master netting agreements, and collateral and other risk-reduction techniques. For
additional information on loans, see Note 14 on pages 258–283 of this Annual Report.14.
The Firm does not believe that its exposure to any particular loan product (e.g., option adjustable rate mortgages (“ARMs”)), industry segment (e.g., commercial real estate) or its exposure to residential real estate loans with high loan-to-value ratios results in a significant concentration of credit risk. Terms of loan products and collateral coverage are included in the Firm’s assessment when extending credit and establishing its allowance for loan losses.
Customer receivables representing primarily margin loans to prime and retail brokerage clients of $26.9 billion and $23.8 billion at December 31, 2013 and 2012, respectively, are included in the table below. These margin loans are generally over-collateralized through a pledge of assets maintained in clients’ brokerage accounts and are subject to daily minimum collateral requirements. In the event that the collateral value decreases, a maintenance margin call is made to the client to provide additional collateral into the account. If additional collateral is not provided by the client, the client’s positions may be liquidated by the Firm to meet the minimum collateral requirements. As a result of the Firm’s credit risk mitigation practices, the Firm did not hold any reserves for credit impairment on these receivables as of December 31, 2013 and 2012.


The table below presents both on–balance sheet and off–balance sheet consumer and wholesale-related credit exposure by the Firm’s three credit portfolio segments as of December 31, 20132014 and 20122013.
2013 20122014 2013
Credit exposureOn-balance sheet
Off-balance sheet(b)
 Credit exposureOn-balance sheet
Off-balance sheet(b)
Credit exposureOn-balance sheet
Off-balance sheet(d)
 Credit exposureOn-balance sheet
Off-balance sheet(d)
December 31, (in millions)LoansDerivatives LoansDerivativesLoansDerivatives LoansDerivatives
Total consumer, excluding credit card$345,259
$289,063
$
$56,057
 $352,889
$292,620
$
$60,156
$353,635
$295,374
$
$58,153
 $345,259
$289,063
$
$56,057
Total credit card657,174
127,791

529,383
 661,011
127,993

533,018
657,011
131,048

525,963
 657,174
127,791

529,383
Total consumer1,002,433
416,854

585,440
 1,013,900
420,613

593,174
1,010,646
426,422

584,116
 1,002,433
416,854

585,440
Wholesale-related      
Real Estate87,102
69,151
460
17,491
 76,198
60,740
1,084
14,374
107,386
79,113
333
27,940
 87,102
69,151
460
17,491
Banks & Finance Cos66,881
25,482
18,888
22,511
 73,318
26,651
19,846
26,821
68,203
24,244
22,057
21,902
 66,881
25,482
18,888
22,511
Healthcare57,707
13,793
4,630
39,284
 46,934
14,383
2,203
30,348
Oil & Gas46,934
14,383
2,203
30,348
 42,563
14,704
2,345
25,514
48,315
15,616
1,872
30,827
 45,910
13,319
3,202
29,389
Healthcare45,910
13,319
3,202
29,389
 48,487
11,638
3,359
33,490
State & Municipal Govt35,666
8,708
3,319
23,639
 41,821
7,998
5,138
28,685
Consumer Products34,145
9,099
715
24,331
 32,778
9,151
826
22,801
37,818
10,646
593
26,579
 35,666
8,708
3,319
23,639
Asset Managers33,506
5,656
7,175
20,675
 31,474
6,220
8,390
16,864
36,374
8,043
9,569
18,762
 34,145
9,099
715
24,331
State & Municipal Govt31,858
7,593
4,079
20,186
 33,506
5,656
7,175
20,675
Retail & Consumer Services28,258
7,752
361
20,145
 28,983
5,582
2,248
21,153
Utilities28,983
5,582
2,248
21,153
 29,533
6,814
2,649
20,070
28,060
4,843
2,317
20,900
 25,068
7,504
273
17,291
Retail & Consumer Services25,068
7,504
273
17,291
 25,597
7,901
429
17,267
Central Govt21,081
1,081
11,819
8,181
 21,403
4,426
1,392
15,585
Technology21,403
4,426
1,392
15,585
 18,488
3,806
1,192
13,490
20,977
4,727
1,341
14,909
 21,049
1,754
9,998
9,297
Central Govt21,049
1,754
9,998
9,297
 21,223
1,333
11,232
8,658
Machinery & Equipment Mfg19,078
5,969
476
12,633
 18,504
6,304
592
11,608
20,573
6,537
553
13,483
 19,078
5,969
476
12,633
Transportation16,365
9,107
699
6,559
 17,434
5,825
560
11,049
Business Services16,201
4,867
456
10,878
 14,601
4,497
594
9,510
Metals/Mining17,434
5,825
560
11,049
 20,958
6,059
624
14,275
15,911
5,628
601
9,682
 13,975
6,845
621
6,509
Business Services14,601
4,497
594
9,510
 13,577
4,550
190
8,837
Transportation13,975
6,845
621
6,509
 19,827
12,763
673
6,391
All other(a)
308,519
120,063
13,635
174,821
 301,673
119,590
16,414
165,669
320,446
120,912
17,695
181,839
 308,519
120,063
13,635
174,821
Subtotal820,254
308,263
65,759
446,232
 816,019
306,222
74,983
434,814
875,533
324,502
78,975
472,056
 820,254
308,263
65,759
446,232
Loans held-for-sale and loans at fair value13,301
13,301


 6,961
6,961


6,412
6,412


 13,301
13,301


Receivables from customers and other(b)26,744



 23,648



28,972



 26,744



Total wholesale-related860,299
321,564
65,759
446,232
 $846,628
$313,183
74,983
434,814
910,917
330,914
78,975
472,056
 860,299
321,564
65,759
446,232
Total exposure(c)
$1,862,732
$738,418
$65,759
$1,031,672
 $1,860,528
$733,796
$74,983
$1,027,988
$1,921,563
$757,336
$78,975
$1,056,172
 $1,862,732
$738,418
$65,759
$1,031,672
(a)
For more information on exposures to SPEs included within All other, see Note 16 on pages 288–299 of this Annual Report.
16.
(b)Represents lending-related financial instruments.Primarily consists of margin loans to prime brokerage customers that are generally over-collateralized through a pledge of assets maintained in clients’ brokerage accounts and are subject to daily minimum collateral requirements. As a result of the Firm’s credit risk mitigation practices, the Firm did not hold any reserves for credit impairment on these receivables.
(c)
For further information regarding on–balance sheet credit concentrations by major product and/or geography, see NotesNote 6 14 and 15 on pages 220–233, 258–283 and 284–287, respectively, of this Annual Report.Note 14. For information regarding concentrations of off–balance sheet lending-related financial instruments by major product, see Note 29 on pages 318–324 of this Annual Report.
29.
(d)Represents lending-related financial instruments.

202JPMorgan Chase & Co./20132014 Annual Report219

Notes to consolidated financial statements

Note 6 – Derivative instruments
Derivative instruments enable end-users to modify or mitigate exposure to credit or market risks. Counterparties to a derivative contract seek to obtain risks and rewards similar to those that could be obtained from purchasing or selling a related cash instrument without having to exchange upfront the full purchase or sales price. JPMorgan Chase makes markets in derivatives for customers and also uses derivatives to hedge or manage its own risk exposures. Predominantly all of the Firm’s derivatives are entered into for market-making or risk management purposes.
Market-making derivatives
The majority of the Firm’s derivatives are entered into for market-making purposes. Customers use derivatives to mitigate or modify interest rate, credit, foreign exchange, equity and commodity risks. The Firm actively manages the risks from its exposure to these derivatives by entering into other derivative transactions or by purchasing or selling other financial instruments that partially or fully offset the exposure from client derivatives. The Firm also seeks to earn a spread between the client derivatives and offsetting positions, and from the remaining open risk positions.
Risk management derivatives
The Firm manages its market risk exposures using various derivative instruments.
Interest rate contracts are used to minimize fluctuations in earnings that are caused by changes in interest rates. Fixed-rate assets and liabilities appreciate or depreciate in market value as interest rates change. Similarly, interest income and expense increases or decreases as a result of variable-rate assets and liabilities resetting to current market rates, and as a result of the repayment and subsequent origination or issuance of fixed-rate assets and liabilities at current market rates. Gains or losses on the derivative instruments that are related to such assets and liabilities are expected to substantially offset this variability in earnings. The Firm generally uses interest rate swaps, forwards and futures to manage the impact of interest rate fluctuations on earnings.
Foreign currency forward contracts are used to manage the foreign exchange risk associated with certain foreign currency–denominated (i.e., non-U.S. dollar) assets and liabilities and forecasted transactions, as well as the Firm’s net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. As a result of fluctuations in foreign currencies, the U.S. dollar–equivalent values of the foreign currency–denominated assets and liabilities or forecasted revenue or expense increase or decrease. Gains or losses on the derivative instruments related to these foreign currency–denominated assets or liabilities, or forecasted transactions, are expected to substantially offset this variability.
Commodities contracts are used to manage the price risk of certain commodities inventories. Gains or losses on these derivative instruments are expected to substantially offset
the depreciation or appreciation of the related inventory. Also in the commodities portfolio, electricity and natural gas futures and forwards contracts
Credit derivatives are used to manage price risk associated with energy-related tolling and load-serving contracts and investments.
The Firm uses credit derivatives to manage the counterparty credit risk associated with loans and lending-related commitments. Credit derivatives compensate the purchaser when the entity referenced in the contract experiences a credit event, such as bankruptcy or a failure to pay an obligation when due. Credit derivatives primarily consist of credit default swaps. For a further discussion of credit derivatives, see the discussion in the Credit derivatives section on pages 231–233213–215 of this Note.
For more information about risk management derivatives, see the risk management derivatives gains and losses table on page 231213 of this Note, and the hedge accounting gains and losses tables on pages 229–231211–213 of this Note.
Derivative counterparties and settlement types
The Firm enters into over-the-counter (“OTC”)OTC derivatives, which are negotiated and settled bilaterally with the derivative counterparty. The Firm also enters into, as principal, certain exchange tradedexchange-traded derivatives (“ETD”) such as futures and options, and “cleared” over-the-counter (“OTC-cleared”) derivative contracts with central counterparties (“CCPs”). ETD contracts are generally standardized contracts traded on an exchange and cleared by the CCP, which is the counterparty from the inception of the transactions. OTC-cleared derivatives are traded on a bilateral basis and then novated to the CCP for clearing.
Derivative Clearing Services
The Firm provides clearing services for clients where the Firm acts as a clearing member with respect to certain derivative exchanges and clearinghouses. The Firm does not reflect the clients’ derivative contracts in its Consolidated Financial Statements. For further information on the Firm’s clearing services, see Note 29.
Accounting for derivatives
All free-standing derivatives that the Firm executes for its own account are required to be recorded on the Consolidated Balance Sheetsbalance sheets at fair value. For information on the derivatives that the Firm clears for its clients’ accounts, see Note 29 on pages 318–324 of this Annual Report.
As permitted under U.S. GAAP, the Firm nets derivative assets and liabilities, and the related cash collateral receivables and payables, when a legally enforceable master netting agreement exists between the Firm and the derivative counterparty. For further discussion of the offsetting of assets and liabilities, see Note 1 on pages 189–191 of this Annual Report.1. The accounting for changes in value of a derivative depends on whether or not the transaction has been designated and qualifies for hedge accounting. Derivatives that are not designated as hedges are reported and measured at fair value through earnings. The tabular disclosures on pages 223–233207–213 of this Note provide additional information on the amount of, and reporting for, derivative assets, liabilities, gains and losses. For further discussion of derivatives embedded in structured notes, see Notes 3 and 4 on pages 195–215 and 215–218, respectively, of this Annual Report.4.


220JPMorgan Chase & Co./20132014 Annual Report203


Notes to consolidated financial statements

Derivatives designated as hedges
The Firm applies hedge accounting to certain derivatives executed for risk management purposes – generally interest rate, foreign exchange and commodity derivatives. However, JPMorgan Chase does not seek to apply hedge accounting to all of the derivatives involved in the Firm’s risk management activities. For example, the Firm does not apply hedge accounting to purchased credit default swaps used to manage the credit risk of loans and lending-related commitments, because of the difficulties in qualifying such contracts as hedges. For the same reason, the Firm does not apply hedge accounting to certain interest rate and commodity derivatives used for risk management purposes.
To qualify for hedge accounting, a derivative must be highly effective at reducing the risk associated with the exposure being hedged. In addition, for a derivative to be designated as a hedge, the risk management objective and strategy must be documented. Hedge documentation must identify the derivative hedging instrument, the asset or liability or forecasted transaction and type of risk to be hedged, and how the effectiveness of the derivative is assessed prospectively and retrospectively. To assess effectiveness, the Firm uses statistical methods such as regression analysis, as well as nonstatistical methods including dollar-value comparisons of the change in the fair value of the derivative to the change in the fair value or cash flows of the hedged item. The extent to which a derivative has been, and is expected to continue to be, effective at offsetting changes in the fair value or cash flows of the hedged item must be assessed and documented at least quarterly. Any hedge ineffectiveness (i.e., the amount by which the gain or loss on the designated derivative instrument does not exactly offset the change in the hedged item attributable to the hedged risk) must be reported in current-period earnings. If it is determined that a derivative is not highly effective at hedging the designated exposure, hedge accounting is discontinued.
 
There are three types of hedge accounting designations: fair value hedges, cash flow hedges and net investment hedges. JPMorgan Chase uses fair value hedges primarily to hedge fixed-rate long-term debt, AFS securities and certain commodities inventories. For qualifying fair value hedges, the changes in the fair value of the derivative, and in the value of the hedged item for the risk being hedged, are recognized in earnings. If the hedge relationship is terminated, then the adjustment to the hedged item continues to be reported as part of the basis of the hedged item and for interest-bearing instruments is amortized to earnings as a yield adjustment. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item – primarily net interest income and principal transactions revenue.
JPMorgan Chase uses cash flow hedges primarily to hedge the exposure to variability in forecasted cash flows from floating-rate assets and liabilities and foreign currency–denominated revenue and expense. For qualifying cash flow hedges, the effective portion of the change in the fair value of the derivative is recorded in OCI and recognized in the Consolidated Statementsstatements of Incomeincome when the hedged cash flows affect earnings. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item – primarily interest income, interest expense, noninterest revenue and compensation expense. The ineffective portions of cash flow hedges are immediately recognized in earnings. If the hedge relationship is terminated, then the value of the derivative recorded in accumulated other comprehensive income/(loss) (“AOCI”) is recognized in earnings when the cash flows that were hedged affect earnings. For hedge relationships that are discontinued because a forecasted transaction is not expected to not occur according to the original hedge forecast, any related derivative values recorded in AOCI are immediately recognized in earnings.
JPMorgan Chase uses foreign currency hedges to protect the value of the Firm’s net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. For foreign currency qualifying net investment hedges, changes in the fair value of the derivatives are recorded in the translation adjustments account within AOCI.


204JPMorgan Chase & Co./20132014 Annual Report221

Notes to consolidated financial statements

The following table outlines the Firm’s primary uses of derivatives and the related hedge accounting designation or disclosure category.
Type of DerivativeUse of DerivativeDesignation and disclosureAffected segment or unitPage reference
Manage specifically identified risk exposures in qualifying hedge accounting relationships:   
◦ Interest rateHedge fixed rate assets and liabilitiesFair value hedgeCorporate/PECorporate229211
◦ Interest rateHedge floating rate assets and liabilitiesCash flow hedgeCorporate/PECorporate230212
 Foreign exchange
Hedge foreign currency-denominated assets and liabilitiesFair value hedgeCorporate/PECorporate229211
 Foreign exchange
Hedge forecasted revenue and expenseCash flow hedgeCorporate/PECorporate230212
 Foreign exchange
Hedge the value of the Firm’s investments in non-U.S. subsidiariesNet investment hedgeCorporate/PECorporate231213
 Commodity
Hedge commodity inventoryFair value hedgeCIB229211
Manage specifically identified risk exposures not designated in qualifying hedge accounting relationships:   
 Interest rate
Manage the risk of the mortgage pipeline, warehouse loans and MSRsSpecified risk managementCCB231213
 Credit
Manage the credit risk of wholesale lending exposuresSpecified risk managementCIB231213
◦ Credit(a) Commodity
Manage the credit risk of certain AFS securitiesSpecified risk managementCorporate/PE231
◦ CommodityManage the risk of certain commodities-related contracts and investmentsSpecified risk managementCIB231213
Interest rate and foreign exchange
Manage the risk of certain other specified assets and liabilitiesSpecified risk managementCorporate/PECorporate231213
Market-making derivatives and other activities:   
 Various
Market-making and related risk managementMarket-making and otherCIB231213
 Various(b)
Other derivatives including the synthetic credit portfolio(a)
Market-making and otherCIB, Corporate/PECorporate231213
(a)Includes a limited number of single-nameOther derivatives included the synthetic credit derivatives used to mitigate the credit risk arising from specified AFS securities.
(b)
portfolio. The synthetic credit portfolio iswas a portfolio of index credit derivatives, including short and long positions, that was originally held by CIO. On July 2, 2012, CIO transferred the synthetic credit portfolio, other than a portion that aggregated to a notional amount of approximately $12$12 billion,, to CIB. TheCIB; these retained positions making up the portion of the synthetic credit portfolio retained by CIO on July 2, 2012, were effectively closed out during the third quarter of 2012. CIB effectively sold the positions that had been transferred to it by the end of 2014. The results of the synthetic credit portfolio, including the portion transferred to CIB, have been included in the gains and losses on derivatives related to market-making activities and other derivatives category discussed on page 231213 of this Note.

222JPMorgan Chase & Co./20132014 Annual Report205


Notes to consolidated financial statements

Notional amount of derivative contracts
The following table summarizes the notional amount of derivative contracts outstanding as of December 31, 20132014 and 20122013.
Notional amounts(c)
Notional amounts(c)
December 31, (in billions)2013
2012
2014
2013
Interest rate contracts(a)
  
Swaps$35,221
$33,037
$29,734
$35,221
Futures and forwards11,251
11,756
Written options3,991
3,860
Futures and forwards(a)
10,189
11,238
Written options(a)
3,903
4,059
Purchased options4,187
3,909
4,259
4,187
Total interest rate contracts54,650
52,562
48,085
54,705
Credit derivatives(b)
5,386
5,981
Credit derivatives(a)(b)
4,249
5,331
Foreign exchange contracts(a)
  
  
Cross-currency swaps3,488
3,413
3,346
3,488
Spot, futures and forwards3,773
4,005
4,669
3,773
Written options659
651
790
659
Purchased options652
662
780
652
Total foreign exchange contracts8,572
8,731
9,585
8,572
Equity contracts  
Swaps205
163
Swaps(a)
206
187
Futures and forwards(a)
49
38
50
50
Written options(a)
425
441
Written options432
425
Purchased options380
403
375
380
Total equity contracts1,059
1,045
1,063
1,042
Commodity contracts  
  
Swaps(a)
124
120
Spot, futures and forwards(a)
234
367
Swaps126
124
Spot, futures and forwards193
234
Written options202
262
181
202
Purchased options203
260
180
203
Total commodity contracts763
1,009
680
763
Total derivative notional amounts$70,430
$69,328
$63,662
$70,413
(a)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated Balance Sheetsbalance sheets or its results of operations.
(b)
Primarily consists of credit default swaps. For more information on volumes and types of credit derivative contracts, see the Credit derivatives discussion on pages 231–233213–215 of this Note.
(c)Represents the sum of gross long and gross short third-party notional derivative contracts.

While the notional amounts disclosed above give an indication of the volume of the Firm’s derivatives activity, the notional amounts significantly exceed, in the Firm’s view, the possible losses that could arise from such transactions. For most derivative transactions, the notional amount is not exchanged; it is used simply as a reference to calculate payments.
 





206JPMorgan Chase & Co./20132014 Annual Report223

Notes to consolidated financial statements

Impact of derivatives on the Consolidated Balance Sheetsbalance sheets
The following table summarizes information on derivative receivables and payables (before and after netting adjustments) that are reflected on the Firm’s Consolidated Balance Sheetsbalance sheets as of December 31, 20132014 and 20122013, by accounting designation (e.g., whether the derivatives were designated in qualifying hedge accounting relationships or not) and contract type.
Free-standing derivative receivables and payables(a)
Free-standing derivative receivables and payables(a)
      
Free-standing derivative receivables and payables(a)
      
Gross derivative receivables   Gross derivative payables  
December 31, 2014
(in millions)
Not designated as hedgesDesignated as hedgesTotal derivative receivables 
Net derivative receivables(b)
 Not designated as hedgesDesignated as hedgesTotal derivative payables 
Net derivative payables(b)
Trading assets and liabilities         
Interest rate$951,151
$5,372
 $956,523
 $33,725
 $921,634
$3,011
$924,645
 $17,745
Credit76,842

 76,842
 1,838
 75,895

75,895
 1,593
Foreign exchange205,271
3,650
 208,921
 21,253
 217,722
626
218,348
 22,970
Equity46,792

 46,792
 8,177
 50,565

50,565
 11,740
Commodity43,151
502
 43,653
 13,982
 45,455
168
45,623
 17,068
Total fair value of trading assets and liabilities$1,323,207
$9,524
 $1,332,731
 $78,975
 $1,311,271
$3,805
$1,315,076
 $71,116
         
Gross derivative receivables   Gross derivative payables  Gross derivative receivables   Gross derivative payables  
December 31, 2013
(in millions)
Not designated as hedgesDesignated as hedgesTotal derivative receivables 
Net derivative receivables(c)
 Not designated as hedgesDesignated as hedgesTotal derivative payables 
Net derivative payables(c)
Not designated as hedgesDesignated as hedgesTotal derivative receivables 
Net derivative receivables(b)
 Not designated as hedgesDesignated as hedgesTotal derivative payables 
Net derivative payables(b)
Trading assets and liabilities                  
Interest rate$851,189
$3,490
 $854,679
 $25,782
 $820,811
$4,543
$825,354
 $13,283
$851,189
$3,490
 $854,679
 $25,782
 $820,811
$4,543
$825,354
 $13,283
Credit83,520

 83,520
 1,516
 82,402

82,402
 2,281
83,520

 83,520
 1,516
 82,402

82,402
 2,281
Foreign exchange152,240
1,359
 153,599
 16,790
 158,728
1,397
160,125
 15,947
152,240
1,359
 153,599
 16,790
 158,728
1,397
160,125
 15,947
Equity52,931

 52,931
 12,227
 54,654

54,654
 14,719
52,931

 52,931
 12,227
 54,654

54,654
 14,719
Commodity34,344
1,394
 35,738
 9,444
 37,605
9
37,614
 11,084
34,344
1,394
 35,738
 9,444
 37,605
9
37,614
 11,084
Total fair value of trading assets and liabilities$1,174,224
$6,243
 $1,180,467
 $65,759
 $1,154,200
$5,949
$1,160,149
 $57,314
$1,174,224
$6,243
 $1,180,467
 $65,759
 $1,154,200
$5,949
$1,160,149
 $57,314
         
Gross derivative receivables   Gross derivative payables  
December 31, 2012
(in millions)
Not designated as hedgesDesignated as hedgesTotal derivative receivables 
Net derivative receivables(c)
 Not designated as hedgesDesignated as hedgesTotal derivative payables 
Net derivative payables(c)
Trading assets and liabilities         
Interest rate(b)
$1,296,268
$6,064
 $1,302,332
 $39,205
 $1,257,654
$3,120
$1,260,774
 $24,906
Credit100,310

 100,310
 1,735
 100,027

100,027
 2,504
Foreign exchange(b)
145,676
1,577
 147,253
 14,142
 158,419
2,133
160,552
 18,601
Equity(b)
42,679

 42,679
 9,266
 44,535

44,535
 11,819
Commodity(b)
43,185
586
 43,771
 10,635
 46,981
644
47,625
 12,826
Total fair value of trading assets and liabilities$1,628,118
$8,227
 $1,636,345
 $74,983
 $1,607,616
$5,897
$1,613,513
 $70,656
(a)
Balances exclude structured notes for which the fair value option has been elected. See Note 4 on pages 215–218 of this Annual Reportfor further information.
(b)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated Balance Sheets or its results of operations.
(c)As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral receivables and payables when a legally enforceable master netting agreement exists.


224JPMorgan Chase & Co./20132014 Annual Report207


Notes to consolidated financial statements

The following table presents, as of December 31, 20132014 and 2012,2013, the gross and net derivative receivables by contract and settlement type. Derivative receivables have been netted on the Consolidated Balance Sheetsbalance sheets against derivative payables and cash collateral payables to the same counterparty with respect to derivative contracts for which the Firm has obtained an appropriate legal opinion with respect to the master netting agreement. Where such a legal opinion has not been either sought or obtained, the receivables are not eligible under U.S. GAAP for netting against related derivative payables on the Consolidated Balance Sheets,balance sheets, and are shown separately in the table below.
2013 2012 2014 2013
December 31, (in millions)December 31, (in millions)Gross derivative receivablesAmounts netted on the Consolidated balance sheetsNet derivative receivables Gross derivative receivablesAmounts netted on the Consolidated balance sheetsNet derivative receivablesDecember 31, (in millions)Gross derivative receivablesAmounts netted on the Consolidated balance sheetsNet derivative receivables Gross derivative receivablesAmounts netted on the Consolidated balance sheetsNet derivative receivables
U.S. GAAP nettable derivative receivablesU.S. GAAP nettable derivative receivables       U.S. GAAP nettable derivative receivables       
Interest rate contracts:Interest rate contracts:       Interest rate contracts:       
Over–the–counter (“OTC”)(a)
$486,449
$(466,493) $19,956
 $794,282
$(771,449) $22,833
OTCOTC$548,373
$(521,180) $27,193
 $486,449
$(466,493) $19,956
OTC–clearedOTC–cleared362,426
(362,404) 22
 491,947
(491,678) 269
OTC–cleared401,656
(401,618) 38
 362,426
(362,404) 22
Exchange traded(b)


 
 

 
Exchange-traded(a)
Exchange-traded(a)


 
 

 
Total interest rate contractsTotal interest rate contracts848,875
(828,897) 19,978
 1,286,229
(1,263,127) 23,102
Total interest rate contracts950,029
(922,798) 27,231
 848,875
(828,897) 19,978
Credit contracts:Credit contracts:       Credit contracts:       
OTCOTC66,269
(65,725) 544
 90,744
(90,104) 640
OTC66,636
(65,720) 916
 66,269
(65,725) 544
OTC–clearedOTC–cleared16,841
(16,279) 562
 8,471
(8,471) 
OTC–cleared9,320
(9,284) 36
 16,841
(16,279) 562
Total credit contractsTotal credit contracts83,110
(82,004) 1,106
 99,215
(98,575) 640
Total credit contracts75,956
(75,004) 952
 83,110
(82,004) 1,106
Foreign exchange contracts:Foreign exchange contracts:       Foreign exchange contracts:       
OTC(a)
148,953
(136,763) 12,190
 141,053
(133,088) 7,965
OTCOTC202,537
(187,634) 14,903
 148,953
(136,763) 12,190
OTC–clearedOTC–cleared46
(46) 
 23
(23) 
OTC–cleared36
(34) 2
 46
(46) 
Exchange traded(b)


 
 

 
Exchange-traded(a)
Exchange-traded(a)


 
 

 
Total foreign exchange contractsTotal foreign exchange contracts148,999
(136,809) 12,190
 141,076
(133,111) 7,965
Total foreign exchange contracts202,573
(187,668) 14,905
 148,999
(136,809) 12,190
Equity contracts:Equity contracts:       Equity contracts:       
OTC(a)
31,870
(29,289) 2,581
 26,025
(24,645) 1,380
OTCOTC23,258
(22,826) 432
 31,870
(29,289) 2,581
OTC–clearedOTC–cleared

 
 

 
OTC–cleared

 
 

 
Exchange traded(b)
17,732
(11,415) 6,317
 12,841
(8,768) 4,073
Exchange-traded(a)
Exchange-traded(a)
18,143
(15,789) 2,354
 17,732
(11,415) 6,317
Total equity contractsTotal equity contracts49,602
(40,704) 8,898
 38,866
(33,413) 5,453
Total equity contracts41,401
(38,615) 2,786
 49,602
(40,704) 8,898
Commodity contracts:Commodity contracts:       Commodity contracts:       
OTC(a)
21,619
(15,082) 6,537
 26,850
(20,729) 6,121
OTCOTC22,555
(14,327) 8,228
 21,619
(15,082) 6,537
OTC–clearedOTC–cleared

 
 

 
OTC–cleared

 
 

 
Exchange traded(b)
12,528
(11,212) 1,316
 15,108
(12,407) 2,701
Exchange-traded(a)
Exchange-traded(a)
19,500
(15,344) 4,156
 12,528
(11,212) 1,316
Total commodity contractsTotal commodity contracts34,147
(26,294) 7,853
 41,958
(33,136) 8,822
Total commodity contracts42,055
(29,671) 12,384
 34,147
(26,294) 7,853
Derivative receivables with appropriate legal opinionDerivative receivables with appropriate legal opinion$1,164,733
$(1,114,708)
(c) 
$50,025
 $1,607,344
$(1,561,362)
(c) 
$45,982
Derivative receivables with appropriate legal opinion$1,312,014
$(1,253,756)
(b) 
$58,258
 $1,164,733
$(1,114,708)
(b) 
$50,025
Derivative receivables where an appropriate legal opinion has not been either sought or obtainedDerivative receivables where an appropriate legal opinion has not been either sought or obtained15,734
  15,734
 29,001
  29,001
Derivative receivables where an appropriate legal opinion has not been either sought or obtained20,717
  20,717
 15,734
  15,734
Total derivative receivables recognized on the Consolidated Balance Sheets$1,180,467
  $65,759
 $1,636,345
  $74,983
Total derivative receivables recognized on the Consolidated balance sheetsTotal derivative receivables recognized on the Consolidated balance sheets$1,332,731
  $78,975
 $1,180,467
  $65,759
(a)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated Balance Sheets or its results of operations.
(b)Exchange tradedExchange-traded derivative amounts that relate to futures contracts are settled daily.
(c)(b)Included netted cash collateral payablesnetted of $63.9$74.0 billion and $79.2$63.9 billion at December 31, 2013,2014, and December 31, 2012,2013, respectively.

208JPMorgan Chase & Co./20132014 Annual Report225

Notes to consolidated financial statements

The following table presents, as of December 31, 20132014 and 2012,2013, the gross and net derivative payables by contract and settlement type. Derivative payables have been netted on the Consolidated Balance Sheetsbalance sheets against derivative receivables toand cash collateral receivables from the same counterparty with respect to derivative contracts for which the Firm has obtained an appropriate legal opinion with respect to the master netting agreement. Where such a legal opinion has not been either sought or obtained, the payables are not eligible under U.S. GAAP for netting against related derivative receivables on the Consolidated Balance Sheets,balance sheets, and are shown separately in the table below.
2013 2012 2014 2013
December 31, (in millions)December 31, (in millions)Gross derivative payablesAmounts netted on the Consolidated balance sheetsNet derivative payables Gross derivative payablesAmounts netted on the Consolidated balance sheetsNet derivative payablesDecember 31, (in millions)Gross derivative payablesAmounts netted on the Consolidated balance sheetsNet derivative payables Gross derivative payablesAmounts netted on the Consolidated balance sheetsNet derivative payables
U.S. GAAP nettable derivative payablesU.S. GAAP nettable derivative payables       U.S. GAAP nettable derivative payables       
Interest rate contracts:Interest rate contracts:       Interest rate contracts:       
OTC(a)
$467,850
$(458,081) $9,769
 $774,824
$(754,105) $20,719
OTCOTC$522,170
$(509,650) $12,520
 $467,850
$(458,081) $9,769
OTC–clearedOTC–cleared354,698
(353,990) 708
 482,018
(481,763) 255
OTC–cleared398,518
(397,250) 1,268
 354,698
(353,990) 708
Exchange traded(b)


 
 

 
Exchange-traded(a)
Exchange-traded(a)


 
 

 
Total interest rate contractsTotal interest rate contracts822,548
(812,071) 10,477
 1,256,842
(1,235,868) 20,974
Total interest rate contracts920,688
(906,900) 13,788
 822,548
(812,071) 10,477
Credit contracts:Credit contracts:       Credit contracts:       
OTCOTC65,223
(63,671) 1,552
 89,170
(88,151) 1,019
OTC65,432
(64,904) 528
 65,223
(63,671) 1,552
OTC–clearedOTC–cleared16,506
(16,450) 56
 9,372
(9,372) 
OTC–cleared9,398
(9,398) 
 16,506
(16,450) 56
Total credit contractsTotal credit contracts81,729
(80,121) 1,608
 98,542
(97,523) 1,019
Total credit contracts74,830
(74,302) 528
 81,729
(80,121) 1,608
Foreign exchange contracts:Foreign exchange contracts:       Foreign exchange contracts:       
OTC(a)
155,110
(144,119) 10,991
 153,181
(141,928) 11,253
OTCOTC211,732
(195,312) 16,420
 155,110
(144,119) 10,991
OTC–clearedOTC–cleared61
(59) 2
 29
(23) 6
OTC–cleared66
(66) 
 61
(59) 2
Exchange traded(b)


 
 

 
Exchange-traded(a)
Exchange-traded(a)


 
 

 
Total foreign exchange contractsTotal foreign exchange contracts155,171
(144,178) 10,993
 153,210
(141,951) 11,259
Total foreign exchange contracts211,798
(195,378) 16,420
 155,171
(144,178) 10,993
Equity contracts:Equity contracts:       Equity contracts:       
OTC(a)
33,295
(28,520) 4,775
 28,321
(23,949) 4,372
OTCOTC27,908
(23,036) 4,872
 33,295
(28,520) 4,775
OTC–clearedOTC–cleared

 
 

 
OTC–cleared

 
 

 
Exchange traded(b)
17,349
(11,415) 5,934
 12,000
(8,767) 3,233
Exchange-traded(a)
Exchange-traded(a)
17,167
(15,789) 1,378
 17,349
(11,415) 5,934
Total equity contractsTotal equity contracts50,644
(39,935) 10,709
 40,321
(32,716) 7,605
Total equity contracts45,075
(38,825) 6,250
 50,644
(39,935) 10,709
Commodity contracts:Commodity contracts:       Commodity contracts:       
OTC(a)
21,993
(15,318) 6,675
 28,744
(22,392) 6,352
OTCOTC25,129
(13,211) 11,918
 21,993
(15,318) 6,675
OTC–clearedOTC–cleared

 
 

 
OTC–cleared

 
 

 
Exchange traded(b)
12,367
(11,212) 1,155
 14,488
(12,407) 2,081
Exchange-traded(a)
Exchange-traded(a)
18,486
(15,344) 3,142
 12,367
(11,212) 1,155
Total commodity contractsTotal commodity contracts34,360
(26,530) 7,830
 43,232
(34,799) 8,433
Total commodity contracts43,615
(28,555) 15,060
 34,360
(26,530) 7,830
Derivative payables with appropriate legal opinionsDerivative payables with appropriate legal opinions$1,144,452
$(1,102,835)
(c) 
$41,617
 $1,592,147
$(1,542,857)
(c) 
$49,290
Derivative payables with appropriate legal opinions$1,296,006
$(1,243,960)
(b) 
$52,046
 $1,144,452
$(1,102,835)
(b) 
$41,617
Derivative payables where an appropriate legal opinion has not been either sought or obtainedDerivative payables where an appropriate legal opinion has not been either sought or obtained15,697
  15,697
 21,366
  21,366
Derivative payables where an appropriate legal opinion has not been either sought or obtained19,070
  19,070
 15,697
  15,697
Total derivative payables recognized on the Consolidated Balance Sheets$1,160,149
  $57,314
 $1,613,513
  $70,656
Total derivative payables recognized on the Consolidated balance sheetsTotal derivative payables recognized on the Consolidated balance sheets$1,315,076
  $71,116
 $1,160,149
  $57,314
(a)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated Balance Sheets or its results of operations.
(b)Exchange tradedExchange-traded derivative balances that relate to futures contracts are settled daily.
(c)(b)Included netted cash collateral receivablesnetted of $52.1$64.2 billion and $60.7$52.1 billion related to OTC and OTC-cleared derivatives at December 31, 2013,2014, and December 31, 2012,2013, respectively.




226JPMorgan Chase & Co./2013 Annual Report



In addition to the cash collateral received and transferred that is presented on a net basis with net derivative receivables and payables, the Firm receives and transfers additional collateral (financial instruments and cash). These amounts mitigate counterparty credit risk associated with the Firm’s derivative instruments but are not eligible for net presentation, because (a) the collateral is non-cashcomprised of
 
non-cash financial instruments (generally U.S. government and agency securities and other G7 government bonds), (b) the amount of collateral held or transferred exceeds the fair value exposure, at the individual counterparty level, as of the date presented, or (c) the collateral relates to derivative receivables or payables where an appropriate legal opinion has not been either sought or obtained.



JPMorgan Chase & Co./2014 Annual Report209

Notes to consolidated financial statements

The following tables present information regarding certain financial instrument collateral received and transferred as of December 31, 20132014 and 2012,2013, that is not eligible for net presentation under U.S. GAAP. The collateral included in these tables relates only to the derivative instruments for which appropriate legal opinions have been obtained; excluded are (i) additional collateral that exceeds the fair value exposure and (ii) all collateral related to derivative instruments where an appropriate legal opinion has not been either sought or obtained.
Derivative receivable collateralDerivative receivable collateral    Derivative receivable collateral    
2013 20122014 2013
December 31, (in millions)Net derivative receivablesCollateral not nettable on the Consolidated balance sheets Net exposure Net derivative receivablesCollateral not nettable on the Consolidated balance sheets Net exposureNet derivative receivablesCollateral not nettable on the Consolidated balance sheets Net exposure Net derivative receivablesCollateral not nettable on the Consolidated balance sheets Net exposure
Derivative receivables with appropriate legal opinions$50,025
$(12,414)
(a) 
$37,611
 $45,982
$(11,350)
(a) 
$34,632
$58,258
$(16,194)
(a) 
$42,064
 $50,025
$(12,414)
(a) 
$37,611
Derivative payable collateral(b)
Derivative payable collateral(b)
    
Derivative payable collateral(b)
    
2013 20122014 2013
December 31, (in millions)Net derivative payablesCollateral not nettable on the Consolidated balance sheets 
Net amount(c)
 Net derivative payablesCollateral not nettable on the Consolidated balance sheets 
Net amount(c)
Net derivative payablesCollateral not nettable on the Consolidated balance sheets 
Net amount(c)
 Net derivative payablesCollateral not nettable on the Consolidated balance sheets 
Net amount(c)
Derivative payables with appropriate legal opinions$41,617
$(6,873)
(a) 
$34,744
 $49,290
$(20,109)
(a) 
$29,181
$52,046
$(10,505)
(a) 
$41,541
 $41,617
$(6,873)
(a) 
$34,744
(a)Represents liquid security collateral as well as cash collateral held at third party custodians. For some counterparties, the collateral amounts of financial instruments may exceed the derivative receivables and derivative payables balances. Where this is the case, the total amount reported is limited to the net derivative receivables and net derivative payables balances with that counterparty.
(b)Derivative payable collateral relates only to OTC and OTC-cleared derivative instruments. Amounts exclude collateral transferred related to exchange-traded derivative instruments.
(c)Net amount represents exposure of counterparties to the Firm.

Liquidity risk and credit-related contingent features
In addition to the specific market risks introduced by each derivative contract type, derivatives expose JPMorgan Chase to credit risk — the risk that derivative counterparties may fail to meet their payment obligations under the derivative contracts and the collateral, if any, held by the Firm proves to be of insufficient value to cover the payment obligation. It is the policy of JPMorgan Chase to actively pursue, where possible, the use of legally enforceable master netting arrangements and collateral agreements to mitigate derivative counterparty credit risk. The amount of derivative receivables reported on the Consolidated Balance Sheetsbalance sheets is the fair value of the derivative contracts after giving effect to legally enforceable master netting agreements and cash collateral held by the Firm.
While derivative receivables expose the Firm to credit risk, derivative payables expose the Firm to liquidity risk, as the derivative contracts typically require the Firm to post cash or securities collateral with counterparties as the fair value
of the contracts moves in the counterparties’ favor or upon specified downgrades in the Firm’s and its subsidiaries’ respective credit ratings. Certain derivative contracts also provide for termination of the contract, generally upon a downgrade of either the Firm or the counterparty, at the fair value of the derivative contracts. The following table shows the aggregate fair value of net derivative payables related to OTC and OTC-cleared derivatives that contain contingent collateral or termination features that may be triggered upon a ratings downgrade, and the associated collateral the Firm has posted in the normal course of business, at December 31, 20132014 and 2012.2013.
OTC and OTC-cleared derivative payables containing downgrade triggers
December 31, (in millions)2013201220142013
Aggregate fair value of net derivative payables$24,631
$40,844
$32,303
$24,631
Collateral posted20,346
34,414
27,585
20,346



JPMorgan Chase & Co./2013 Annual Report227

Notes to consolidated financial statements

The following table shows the impact of a single-notch and two-notch downgrade of the long-term issuer ratings of JPMorgan Chase & Co. and its subsidiaries, predominantly JPMorgan Chase Bank, National Association (“JPMorgan Chase Bank, N.A.”), at December 31, 20132014 and 2012,2013, related to OTC and OTC-cleared derivative contracts with contingent collateral or termination features that may be triggered upon a ratings downgrade. Derivatives contracts generally require additional collateral to be posted or terminations to be triggered when the predefined threshold rating is breached. A downgrade by a single rating agency that does not result in a rating lower than a preexisting corresponding rating provided by another major rating agency will generally not result in additional collateral, except in certain instances in which additional initial margin may be required upon a ratings downgrade, or termination payment requirements. The liquidity impact in the table is calculated based upon a downgrade below the lowest current rating of the rating agencies referred to in the derivative contract.





210JPMorgan Chase & Co./2014 Annual Report



Liquidity impact of downgrade triggers on OTC and
OTC-cleared derivatives
      
2013 20122014 2013
December 31, (in millions)Single-notch downgradeTwo-notch downgrade Single-notch downgradeTwo-notch downgradeSingle-notch downgradeTwo-notch downgrade Single-notch downgradeTwo-notch downgrade
Amount of additional collateral to be posted upon downgrade(a)
$952
$3,244
 $1,234
$4,090
$1,046
$3,331
 $952
$3,244
Amount required to settle contracts with termination triggers upon downgrade(b)
540
876
 857
1,270
366
1,388
 540
876
(a)Includes the additional collateral to be posted for initial margin. Prior period amounts have been revised to conform with the current presentation.
(b)Amounts represent fair value of derivative payables, and do not reflect collateral posted.


228JPMorgan Chase & Co./2013 Annual Report



Impact of derivatives on the Consolidated Statementsstatements of Incomeincome
The following tables provide information related to gains and losses recorded on derivatives based on their hedge accounting
designation or purpose.
Fair value hedge gains and losses
The following tables present derivative instruments, by contract type, used in fair value hedge accounting relationships, as well as pretax gains/(losses) recorded on such derivatives and the related hedged items for the years ended December 31, 20132014, 20122013 and 20112012, respectively. The Firm includes gains/(losses) on the hedging derivative and the related hedged item in the same line item in the Consolidated Statementsstatements of Income.income.
Gains/(losses) recorded in income Income statement impact due to:
Year ended December 31, 2014 (in millions)DerivativesHedged itemsTotal income statement impact 
Hedge ineffectiveness(d)
Excluded components(e)
Contract type         
Interest rate(a)
$2,106
 $(801) $1,305
 $131
 $1,174
Foreign exchange(b)
8,279
 (8,532) (253) 
 (253)
Commodity(c)
49
 145
 194
 42
 152
Total$10,434
 $(9,188) $1,246
 $173
 $1,073
         
Gains/(losses) recorded in income Income statement impact due to:Gains/(losses) recorded in income Income statement impact due to:
Year ended December 31, 2013 (in millions)DerivativesHedged itemsTotal income statement impact 
Hedge ineffectiveness(e)
Excluded components(f)
DerivativesHedged itemsTotal income statement impact 
Hedge ineffectiveness(d)
Excluded components(e)
Contract type              
Interest rate(a)
$(3,469) $4,851
$1,382
 $(132)$1,514
$(3,469) $4,851
 $1,382
 $(132) $1,514
Foreign exchange(b)
(1,096)
(d) 
864
(232) 
(232)(1,096) 864
 (232) 
 (232)
Commodity(c)
485
 (1,304)(819) 38
(857)485
 (1,304) (819) 38
 (857)
Total$(4,080) $4,411
$331
 $(94)$425
$(4,080) $4,411
 $331
 $(94) $425
              
Gains/(losses) recorded in income Income statement impact due to:Gains/(losses) recorded in income Income statement impact due to:
Year ended December 31, 2012 (in millions)DerivativesHedged items
Total income statement impact 
Hedge ineffectiveness(e)
Excluded components(f)
DerivativesHedged itemsTotal income statement impact 
Hedge ineffectiveness(d)
Excluded components(e)
Contract type              
Interest rate(a)
$(1,238) $1,879
$641
 $(28)$669
$(1,238) $1,879
 $641
 $(28) $669
Foreign exchange(b)
(3,027)
(d) 
2,925
(102) 
(102)(3,027) 2,925
 (102) 
 (102)
Commodity(c)
(2,530) 1,131
(1,399) 107
(1,506)(2,530) 1,131
 (1,399) 107
 (1,506)
Total$(6,795) $5,935
$(860) $79
$(939)$(6,795) $5,935
 $(860) $79
 $(939)
     
Gains/(losses) recorded in income Income statement impact due to:
Year ended December 31, 2011 (in millions)DerivativesHedged items
Total income statement impact 
Hedge ineffectiveness(e)
Excluded components(f)
Contract type     
Interest rate(a)
$532
 $33
$565
 $104
$461
Foreign exchange(b)
5,684
(d) 
(3,761)1,923
 
1,923
Commodity(c)
1,784
 (2,880)(1,096) (10)(1,086)
Total$8,000
 $(6,608)$1,392
 $94
$1,298
(a)Primarily consists of hedges of the benchmark (e.g., London Interbank Offered Rate (“LIBOR”)) interest rate risk of fixed-rate long-term debt and AFS securities. Gains and losses were recorded in net interest income. The current presentation excludes accrued interest.
(b)Primarily consists of hedges of the foreign currency risk of long-term debt and AFS securities for changes in spot foreign currency rates. Gains and losses related to the derivatives and the hedged items, due to changes in foreign currency rates, were recorded in principal transactions revenue and net interest income.
(c)Consists of overall fair value hedges of physical commodities inventories that are generally carried at the lower of cost or market (market approximates fair value). Gains and losses were recorded in principal transactions revenue.
(d)
Included $(556) million, $(3.1) billion and $4.9 billion for the years ended December 31, 2013, 2012 and 2011, respectively, of revenue related to certain foreign exchange trading derivatives designated as fair value hedging instruments.
(e)Hedge ineffectiveness is the amount by which the gain or loss on the designated derivative instrument does not exactly offset the gain or loss on the hedged item attributable to the hedged risk.
(f)(e)The assessment of hedge effectiveness excludes certain components of the changes in fair values of the derivatives and hedged items such as forward points on foreign exchange forward contracts and time values.


JPMorgan Chase & Co./20132014 Annual Report 229211

Notes to consolidated financial statements

Cash flow hedge gains and losses
The following tables present derivative instruments, by contract type, used in cash flow hedge accounting relationships, and the pretax gains/(losses) recorded on such derivatives, for the years ended December 31, 20132014, 20122013 and 20112012, respectively. The Firm includes the gain/(loss) on the hedging derivative and the change in cash flows on the hedged item in the same line item in the Consolidated Statementsstatements of Income.income.
Gains/(losses) recorded in income and other comprehensive income/(loss)(c)
 
Gains/(losses) recorded in income and other comprehensive income/(loss)(c)
 
Year ended December 31, 2013
(in millions)
Derivatives – effective portion reclassified from AOCI to income
Hedge ineffectiveness recorded directly in income(d)
Total income statement impactDerivatives – effective portion recorded in OCI
Total change
in OCI
for period
Year ended December 31, 2014
(in millions)
Derivatives – effective portion reclassified from AOCI to income
Hedge ineffectiveness recorded directly in income(d)
Total income statement impactDerivatives – effective portion recorded in OCI
Total change
in OCI
for period
Contract type            
Interest rate(a)
$(108)$
$(108)$(565)$(457) $(54) $
 $(54) $189
 $243
 
Foreign exchange(b)
7

7
40
33
 78
 
 78
 (91) (169) 
Total$(101)$
$(101)$(525)$(424) $24
 $
 $24
 $98
 $74
 

 
Gains/(losses) recorded in income and other comprehensive income/(loss)(c)
 
Year ended December 31, 2013
(in millions)
Derivatives – effective portion reclassified from AOCI to income
Hedge ineffectiveness recorded directly in income(d)
Total income statement impactDerivatives – effective portion recorded in OCITotal change
in OCI
for period
Contract type           
Interest rate(a)
 $(108) $
 $(108) $(565) $(457) 
Foreign exchange(b)
 7
 
 7
 40
 33
 
Total $(101) $
 $(101) $(525) $(424) 
           
Gains/(losses) recorded in income and other comprehensive income/(loss)(c)
 
Gains/(losses) recorded in income and other comprehensive income/(loss)(c)
 
Year ended December 31, 2012
(in millions)
Derivatives – effective portion reclassified from AOCI to income
Hedge ineffectiveness recorded directly in income(d)
Total income statement impactDerivatives – effective portion recorded in OCITotal change
in OCI
for period
Derivatives – effective portion reclassified from AOCI to income
Hedge ineffectiveness recorded directly in income(d)
Total income statement impactDerivatives – effective portion recorded in OCI Total change
in OCI
for period
 
Contract type            
Interest rate(a)
$(3)$5
$2
$13
$16
 $(3) $5
 $2
 $13
 $16
 
Foreign exchange(b)
31

31
128
97
 31
 
 31
 128
 97
 
Total$28
$5
$33
$141
$113
 $28
 $5
 $33
 $141
 $113
 
 
Gains/(losses) recorded in income and other comprehensive income/(loss)(c)
Year ended December 31, 2011
(in millions)
Derivatives – effective portion reclassified from AOCI to income
Hedge ineffectiveness recorded directly in income(d)
Total income statement impactDerivatives – effective portion recorded in OCITotal change
in OCI
for period
Contract type 
Interest rate(a)
$310
$19
$329
$107
$(203)
Foreign exchange(b)
(9)
(9)(57)(48)
Total$301
$19
$320
$50
$(251)
(a)Primarily consists of benchmark interest rate hedges of LIBOR-indexed floating-rate assets and floating-rate liabilities. Gains and losses were recorded in net interest income.
(b)Primarily consists of hedges of the foreign currency risk of non-U.S. dollar-denominated revenue and expense. The income statement classification of gains and losses follows the hedged item – primarily noninterest revenue and compensation expense.
(c)
The Firm did not experience any forecasted transactions that failed to occur for the years ended December 31, 20132014, 20122013 or 2011.2012.
(d)Hedge ineffectiveness is the amount by which the cumulative gain or loss on the designated derivative instrument exceeds the present value of the cumulative expected change in cash flows on the hedged item attributable to the hedged risk.
Over the next 12 months, the Firm expects that $4.6$33 million (after-tax) of net losses recorded in AOCI at December 31, 20132014, related to cash flow hedges will be recognized in income. The maximum length of time over which forecasted transactions are hedged is 109 years,, and such transactions primarily relate to core lending and borrowing activities.

230212 JPMorgan Chase & Co./20132014 Annual Report



Net investment hedge gains and losses
The following tables presenttable presents hedging instruments, by contract type, that were used in net investment hedge accounting relationships, and the pretax gains/(losses) recorded on such instruments for the years ended December 31, 20132014, 20122013 and 20112012.
 Gains/(losses) recorded in income and other comprehensive income/(loss)
 2013 2012 2011
Year ended December 31,
(in millions)
Excluded components recorded directly in income(a)
Effective portion recorded in OCI 
Excluded components recorded directly in income(a)
Effective portion recorded in OCI 
Excluded components recorded directly in income(a)
Effective portion recorded in OCI
Contract type        
Foreign exchange derivatives$(383)$773
 $(306)$(82) $(251)$225
Foreign currency denominated debt

 

 
1
Total$(383)$773
 $(306)$(82) $(251)$226
 Gains/(losses) recorded in income and other comprehensive income/(loss)
 2014 2013 2012
Year ended December 31,
(in millions)
Excluded components recorded directly in income(a)
Effective portion recorded in OCI 
Excluded components recorded directly in income(a)
Effective portion recorded in OCI 
Excluded components recorded directly in income(a)
Effective portion recorded in OCI
Foreign exchange derivatives$(448)$1,698 $(383)$773 $(306)$(82)
(a)
Certain components of hedging derivatives are permitted to be excluded from the assessment of hedge effectiveness, such as forward points on foreign exchange forward contracts. Amounts related to excluded components are recorded in current-period income. The Firm measures the ineffectiveness of net investment hedge accounting relationships based on changes in spot foreign currency rates, and therefore there was no significant ineffectiveness for net investment hedge accounting relationships during 2014, 2013, 2012 and 2011.
2012.
Gains and losses on derivatives used for specified risk management purposes
The following table presents pretax gains/(losses) recorded on a limited number of derivatives, not designated in hedge accounting relationships, that are used to manage risks associated with certain specified assets and liabilities, including certain risks arising from the mortgage pipeline, warehouse loans, MSRs, wholesale lending exposures, AFS securities, foreign currency-denominated liabilities, and commodities-related contracts and investments.
Derivatives gains/(losses)
recorded in income
Derivatives gains/(losses)
recorded in income
Year ended December 31,
(in millions)
2013
2012
2011
2014
2013
2012
Contract type  
Interest rate(a)
$617
$5,353
$8,084
$2,308
$617
$5,353
Credit(b)
(142)(175)(52)(58)(142)(175)
Foreign exchange(c)
1
47
(157)(7)1
47
Commodity(d)
178
94
41
156
178
94
Total$654
$5,319
$7,916
$2,399
$654
$5,319
(a)Primarily relates torepresents interest rate derivatives used to hedge the interest rate risks associated withrisk inherent in the mortgage pipeline, warehouse loans and MSRs.MSRs, as well as written commitments to originate warehouse loans. Gains and losses were recorded predominantly in mortgage fees and related income.
(b)Relates to credit derivatives used to mitigate credit risk associated with lending exposures in the Firm’s wholesale businesses, and single-name credit derivatives used to mitigate credit risk arising from certain AFS securities.businesses. These derivatives do not include the synthetic credit portfolio or credit derivatives used to mitigate counterparty credit risk arising from derivative receivables, both of which areis included in gains and losses on derivatives related to market-making activities and other derivatives. Gains and losses were recorded in principal transactions revenue.
(c)Primarily relates to hedges of the foreign exchange risk of specified foreign currency-denominated assets and liabilities. Gains and losses were recorded in principal transactions revenue and net interest income.revenue.
(d)Primarily relates to commodity derivatives used to mitigate energy price risk associated with energy-related contracts and investments. Gains and losses were recorded in principal transactions revenue.


 
Gains and losses on derivatives related to market-making activities and other derivatives
The Firm makes markets in derivatives in order to meet the needs of customers and uses derivatives to manage certain risks associated with net open risk positions from the Firm’s market-making activities, including the counterparty credit risk arising from derivative receivables. TheseAll derivatives as well as all other derivatives (including the synthetic credit portfolio ) that are not included in the hedge accounting or specified risk management categories above are included in this category. Gains and losses on these derivatives are primarily recorded in principal transactions revenue. See Note 7 on pages 234–235 of this Annual Report for information on principal transactions revenue.
Credit derivatives
Credit derivatives are financial instruments whose value is derived from the credit risk associated with the debt of a third-party issuer (the reference entity) and which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Credit derivatives expose the protection purchaser to the creditworthiness of the protection seller, as the protection seller is required to make payments under the contract when the reference entity experiences a credit event, such as a bankruptcy, a failure to pay its obligation or a restructuring. The seller of credit protection receives a premium for providing protection but has the risk that the underlying instrument referenced in the contract will be subject to a credit event.
The Firm is both a purchaser and seller of protection in the credit derivatives market and uses these derivatives for two primary purposes. First, in its capacity as a market-maker, the Firm actively manages a portfolio of credit derivatives by purchasing and selling credit protection, predominantly on corporate debt obligations, to meet the needs of customers. Second, as an end-user, the Firm uses credit derivatives to manage credit risk associated with lending exposures (loans and unfunded commitments) and derivatives counterparty exposures in the Firm’s wholesale businesses, and to manage the credit risk arising from certain financial instruments in the Firm’s market-making businesses. Following is a summary of various types of credit derivatives.


JPMorgan Chase & Co./20132014 Annual Report 231213

Notes to consolidated financial statements

certain AFS securities and from certain financial instruments in the Firm’s market-making businesses. For more information on the synthetic credit portfolio, see the discussion on page 222 of this Note. Following is a summary of various types of credit derivatives.
Credit default swaps
Credit derivatives may reference the credit of either a single reference entity (“single-name”) or a broad-based index. The Firm purchases and sells protection on both single- name and index-reference obligations. Single-name CDS and index CDS contracts are typically OTC-cleared derivative contracts. Single-name CDS are used to manage the default risk of a single reference entity, while index CDS contracts are used to manage the credit risk associated with the broader credit markets or credit market segments. Like the S&P 500 and other market indices, a CDS index comprises a portfolio of CDS across many reference entities. New series of CDS indices are periodically established with a new underlying portfolio of reference entities to reflect changes in the credit markets. If one of the reference entities in the index experiences a credit event, then the reference entity that defaulted is removed from the index. CDS can also be referenced against specific portfolios of reference names or against customized exposure levels based on specific client demands: for example, to provide protection against the first $1$1 million of realized credit losses in a $10$10 million portfolio of exposure. Such structures are commonly known as tranche CDS.
For both single-name CDS contracts and index CDS contracts, upon the occurrence of a credit event, under the terms of a CDS contract neither party to the CDS contract has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value of the reference obligation at settlement of the credit derivative contract, also known as the recovery value. The protection purchaser does not need to hold the debt instrument of the underlying reference entity in order to receive amounts due under the CDS contract when a credit event occurs.
 
Credit-related notes
A credit-related note is a funded credit derivative where the issuer of the credit-related note purchases from the note investor credit protection on a reference entity or an index. Under the contract, the investor pays the issuer the par value of the note at the inception of the transaction, and in return, the issuer pays periodic payments to the investor, based on the credit risk of the referenced entity. The issuer also repays the investor the par value of the note at maturity unless the reference entity experiences a specified credit event (or one of the entities that makes up a reference index). If a credit event occurs, the issuer is not obligated to repay the par value of the note, but rather, the issuer pays the investor the difference between the par value of the note and the fair value of the defaulted reference obligation at the time of settlement. Neither party to the credit-related note has recourse to the defaulting reference entity. For a further discussion of credit-related notes, see Note 16 on pages 288–299 of this Annual Report.16.
The following tables present a summary of the notional amounts of credit derivatives and credit-related notes the Firm sold and purchased as of December 31, 20132014 and 20122013. Upon a credit event, the Firm as a seller of protection would typically pay out only a percentage of the full notional amount of net protection sold, as the amount actually required to be paid on the contracts takes into account the recovery value of the reference obligation at the time of settlement. The Firm manages the credit risk on contracts to sell protection by purchasing protection with identical or similar underlying reference entities. Other purchased protection referenced in the following tables includes credit derivatives bought on related, but not identical, reference positions (including indices, portfolio coverage and other reference points) as well as protection purchased through credit-related notes.


232214 JPMorgan Chase & Co./20132014 Annual Report



The Firm does not use notional amounts of credit derivatives as the primary measure of risk management for such derivatives, because the notional amount does not take into account the probability of the occurrence of a credit event, the recovery value of the reference obligation, or related cash instruments and economic hedges, each of which reduces, in the Firm’s view, the risks associated with such derivatives.
Total credit derivatives and credit-related notes
Maximum payout/Notional amount 
Protection sold 
Protection purchased with identical underlyings(c)
Net protection (sold)/purchased(d)
Other protection purchased(e)
 
December 31, 2014 (in millions)
 
Credit derivatives      
Credit default swaps$(2,056,982) $2,078,096
 $21,114
$18,631
 
Other credit derivatives(a)
(43,281) 32,048
 (11,233)19,475
 
Total credit derivatives(2,100,263) 2,110,144
 9,881
38,106
 
Credit-related notes(40) 
 (40)3,704
 
Total$(2,100,303) $2,110,144
 $9,841
$41,810
 
      
Maximum payout/Notional amountMaximum payout/Notional amount 
Protection sold
Protection purchased with identical underlyings(b)
Net protection (sold)/purchased(c)
Other protection purchased(d)
Protection sold 
Protection purchased with identical underlyings(c)
Net protection (sold)/purchased(d)
Other protection purchased(e)
 
December 31, 2013 (in millions)
 
Credit derivatives       
Credit default swaps$(2,601,581)$2,610,198
$8,617
$8,722
$(2,601,581) $2,610,198
 $8,617
$8,722
 
Other credit derivatives(a)
(95,094)45,921
(49,173)24,192
(44,137)
(b) 
 45,921
 1,784
20,480
(b) 
Total credit derivatives(2,696,675)2,656,119
(40,556)32,914
(2,645,718) 2,656,119
 10,401
29,202
 
Credit-related notes(130)
(130)2,720
(130) 
 (130)2,720
 
Total$(2,696,805)$2,656,119
$(40,686)$35,634
$(2,645,848) $2,656,119
 $10,271
$31,922
 
 
Maximum payout/Notional amount
Protection sold
Protection purchased with identical underlyings(b)
Net protection (sold)/purchased(c)
Other protection purchased(d)
December 31, 2012 (in millions)
Credit derivatives 
Credit default swaps$(2,954,705)$2,879,105
$(75,600)$42,460
Other credit derivatives(a)
(66,244)5,649
(60,595)33,174
Total credit derivatives(3,020,949)2,884,754
(136,195)75,634
Credit-related notes(233)
(233)3,255
Total$(3,021,182)$2,884,754
$(136,428)$78,889
(a)Other credit derivatives predominantly consists of put options on fixed income portfolios.credit swap options.
(b)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated balance sheets or its results of operations.
(c)Represents the total notional amount of protection purchased where the underlying reference instrument is identical to the reference instrument on protection sold; the notional amount of protection purchased for each individual identical underlying reference instrument may be greater or lower than the notional amount of protection sold.
(c)(d)Does not take into account the fair value of the reference obligation at the time of settlement, which would generally reduce the amount the seller of protection pays to the buyer of protection in determining settlement value.
(d)(e)Represents protection purchased by the Firm on referenced instruments (single-name, portfolio or index) where the Firm has not sold any protection on the identical reference instrument.
The following tables summarize the notional amounts by the ratings and maturity profile, and the total fair value, amounts of credit derivatives and credit-related notes as of December 31, 20132014 and 20122013, where JPMorgan Chase is the seller of protection. The maturity profile is based on the remaining contractual maturity of the credit derivative contracts. The ratings profile is based on the rating of the reference entity on which the credit derivative contract is based. The ratings and maturity profile of credit derivatives and credit-related notes where JPMorgan Chase is the purchaser of protection are comparable to the profile reflected below.
Protection sold – credit derivatives and credit-related notes ratings(a)/maturity profile
Protection sold – credit derivatives and credit-related notes ratings(a)/maturity profile
 
Protection sold – credit derivatives and credit-related notes ratings(a)/maturity profile
     
December 31, 2013 (in millions)
<1 year1–5 years>5 years
Total
notional amount
Fair value of receivables(b)
Fair value of payables(b)
Net fair value
December 31, 2014
(in millions)
<1 year 1–5 years >5 years Total notional amount 
Fair value of receivables(c)
 
Fair value of payables(c)
 Net fair value 
Risk rating of reference entity               
Investment-grade$(365,660)$(1,486,394)$(130,597)$(1,982,651)$31,727
$(5,629)$26,098
$(323,398) $(1,118,293) $(79,486) $(1,521,177) $25,767
 $(6,314) $19,453
 
Noninvestment-grade(140,540)(544,671)(28,943)(714,154)27,426
(16,674)10,752
(157,281) (396,798) (25,047) (579,126) 20,677
 (22,455) (1,778) 
Total$(506,200)$(2,031,065)$(159,540)$(2,696,805)$59,153
$(22,303)$36,850
$(480,679) $(1,515,091) $(104,533) $(2,100,303) $46,444
 $(28,769) $17,675
 
December 31, 2012 (in millions)<1 year1–5 years>5 years
Total
notional amount
Fair value of receivables(b)
Fair value of payables(b)
Net fair value
December 31, 2013
(in millions)
<1 year 1–5 years >5 years Total notional amount 
Fair value of receivables(c)
 
Fair value of payables(c)
 Net fair value 
Risk rating of reference entity               
Investment-grade$(409,748)$(1,383,644)$(224,001)$(2,017,393)$16,690
$(22,393)$(5,703)$(368,712)
(b) 
$(1,469,773)
(b) 
$(93,209)
(b) 
$(1,931,694)
(b) 
$31,730
(b) 
$(5,664)
(b) 
$26,066
(b) 
Noninvestment-grade(214,949)(722,115)(66,725)(1,003,789)22,355
(36,815)(14,460)(140,540) (544,671) (28,943) (714,154) 27,426
 (16,674) 10,752
 
Total$(624,697)$(2,105,759)$(290,726)$(3,021,182)$39,045
$(59,208)$(20,163)$(509,252) $(2,014,444) $(122,152) $(2,645,848) $59,156
 $(22,338) $36,818
 
(a)The ratings scale is primarily based on the Firm’s internalexternal credit ratings which generally correspond to ratings as defined by S&P and Moody’s.
(b)The prior period amounts have been revised. This revision had no impact on the Firm’s Consolidated balance sheets or its results of operations.
(c)Amounts are shown on a gross basis, before the benefit of legally enforceable master netting agreements and cash collateral received by the Firm.

JPMorgan Chase & Co./20132014 Annual Report 233215

Notes to consolidated financial statements

Note 7 – Noninterest revenue
Investment banking fees
This revenue category includes equity and debt underwriting and advisory fees. Underwriting fees are recognized as revenue when the Firm has rendered all services to the issuer and is entitled to collect the fee from the issuer, as long as there are no other contingencies associated with the fee. Underwriting fees are net of syndicate expense; the Firm recognizes credit arrangement and syndication fees as revenue after satisfying certain retention, timing and yield criteria. Advisory fees are recognized as revenue when the related services have been performed and the fee has been earned.
The following table presents the components of investment banking fees.
Year ended December 31,
(in millions)
2013 2012 20112014 2013 2012
Underwriting          
Equity$1,499
 $1,026
 $1,181
$1,571
 $1,499
 $1,026
Debt3,537
 3,290
 2,934
3,340
 3,537
 3,290
Total underwriting5,036
 4,316
 4,115
4,911
 5,036
 4,316
Advisory1,318
 1,492
 1,796
1,631
 1,318
 1,492
Total investment banking fees$6,354
 $5,808
 $5,911
$6,542
 $6,354
 $5,808
Principal transactions
Principal transactions revenue includesconsists of realized and unrealized gains and losses recorded on derivatives and other financial instruments (including those accounted for under the fair value option) used in client-driven market-making activities and on private equity investments. In connection with its client-driven market-making activities, the Firm transacts in debt and equity instruments, derivatives and commodities (including physical commodities inventories and financial instruments that reference commodities).
Principal transactions revenue also includes certain realized and unrealized gains and losses related to hedge accounting and specified risk managementrisk-management activities, disclosed separately in Note 6, including: (a) certain derivatives designated in qualifying hedge accounting relationships (primarily fair value hedges of commodity and foreign exchange risk), (b) certain derivatives used for specific risk management purposes, primarily to mitigate credit risk, foreign exchange risk and commodity risk, and (c) other derivatives, including the synthetic credit portfolio. See Note 6 on pages 220–233 of this Form Annual Report forFor further information on the income statement classification of gains and losses on derivatives.from derivatives activities, see Note 6.
Principal transactions revenue also includes revenue associated with market-making and client-driven activities that involve physical commodities. The Firm, through its Global Commodities Group within CIB (“Commodities Group”) generally provides risk management, investment and financing solutions to clients globally both through financial derivatives transactions, as well as through physical commodities transactions. OnIn the financial side,commodity markets, the Commodities Group engagesFirm transacts in OTC derivatives transactions (e.g., swaps, forwards, options) and exchange-traded derivatives referencing various typesthat reference a wide range of commodities (see below and Note 6 – Derivative instruments for further information). Onunderlying commodities. In the physical side,commodity markets, the Commodities Group engagesFirm primarily purchases and sells precious and base metals and may hold other commodities inventories under financing and other arrangements with clients. Prior to the 2014 sale of certain parts of its physical commodity business, the Firm also engaged in the
purchase, sale, transport and storage of power, gas, liquefied natural gas, coal, crude oil and refined
products.
products, precious and base metals among others. Realized gains and losses and unrealized losses arising from market-making and client-driven activities involving physicalPhysical commodities inventories that are generally carried at the lower of cost or market (market approximates fair value), subject to any applicable fair value hedge accounting adjustments, arewith realized gains and losses and unrealized losses recorded in principal transactions revenue. Fees relating to storage and transportation are recorded in other income. These fees are generally recognized over the arrangement period. Expenses relating to such activities are recorded in other expense (see Note 11 on page 249 of this Annual Report for further information). Additional information on the physical commodities business can be found in Note 2 – Business Changes and Developments on pages 192–194 of this Annual Report.
The following table presents all realized and unrealized gains and losses recorded in principal transactions revenue by major underlying type of risk exposures.revenue. This table does not include other types of revenue, such as netexcludes interest income and interest expense on trading assets and liabilities, which are an integral part of the overall performance of the Firm’s client-driven market-making activities. See Note 8 for further information on interest income and interest expense. Trading revenue is presented primarily by instrument type. The Firm’s client-driven market-making businesses generally utilize a variety of instrument types in connection with their market-making and related risk-management activities; accordingly, the trading revenue presented in the table below is not representative of the total revenue of any individual line of business.
Year ended December 31,
(in millions)
2013 2012 20112014 2013 2012
Trading revenue by risk exposure     
Trading revenue by instrument type (a)
     
Interest rate(a)(b)
$776
 $3,922
 $(873)$1,362
 $284
 $4,002
Credit(b)(c)
2,424
 (5,460) 3,393
1,880
 2,654
 (4,975)
Foreign exchange1,540
 1,436
 1,154
1,556
 1,801
 918
Equity2,526
 2,504
 2,401
2,563
 2,517
 2,455
Commodity(c)(d)
2,073
 2,363
 2,823
1,663
 2,083
 2,365
Total trading revenue(d)(e)
9,339
 4,765
 8,898
Total trading revenue(e)
9,024
 9,339
 4,765
Private equity gains(f)
802
 771
 1,107
1,507
 802
 771
Principal transactions$10,141
 $5,536
 $10,005
$10,531
 $10,141
 $5,536
(a)
Prior to the second quarter of 2014, trading revenue was presented by major underlying type of risk exposure, generally determined based upon the business primarily responsible for managing that risk exposure. Prior period amounts have been revised to conform with the current period presentation. This revision had no impact on the Firm’s Consolidated balance sheets or results of operations.
(b)Includes a pretax gain of $665$665 million for the year ended December 31, 2012, reflecting the recovery on a Bear Stearns-related subordinated loan.
(b)(c)
Includes $5.8$5.8 billion of losses incurred by CIO from the synthetic credit portfolio for the six months ended June 30, 2012, and $449$449 million of losses incurred by CIO from the retained index credit derivative positions for the three months ended September 30, 2012; and losses incurred by CIB from the synthetic credit portfolio.
(c)(d)
Includes realized gains and losses and unrealized losses on physical commodities inventories that are generally carried at the lower of cost or market (market approximates fair value), subject to any applicable fair value hedge accounting adjustments, and gains and losses on commodity derivatives and other financial instruments that are carried at fair value through income. Commodity derivatives are frequently used to manage the Firm’s risk exposure to its physical commodities inventories. Gains/For gains/(losses) related to commodity fair value hedges, were $(819) million, $(1.4) billion and $(1.1) billion for the years ended December 31, 2013, 2012 and 2011, respectively.
(d)
Principal transactions revenue included DVA related to structured notes and derivative liabilities measured at fair value in CIB. DVA gains/(losses) were $(452) million, $(930) million, and $1.4 billion for the years ended December 31, 2013, 2012 and 2011, respectively.
see Note 6.
(e)During the fourth quarter of 2013, the Firm implemented a funding valuation adjustment (“FVA”)FVA framework in order to incorporate the impact of funding into its valuation estimates for over-the-counter (“OTC”)OTC derivatives and structured notes. As a result, the Firm recorded a $1.5 billion loss in principal transactions revenue in the fourth quarter of 2013, reported in the CIB. This reflectsreflected an industry migration towards incorporating the cost of unsecured funding in the valuation of such instruments.
(f)Includes revenue on private equity investments held in the Private Equity business within Corporate/Private Equity,Corporate, as well as those held in other business segments.



234216 JPMorgan Chase & Co./20132014 Annual Report



Lending- and deposit-related fees
This revenue category includes fees from loan commitments, standby letters of credit, financial guarantees, deposit-related fees in lieu of compensating balances, cash management-related activities or transactions, deposit accounts and other loan-servicing activities. These fees are recognized over the period in which the related service is provided.
Asset management, administration and commissions
This revenue category includes fees from investment management and related services, custody, brokerage services, insurance premiums and commissions, and other products. These fees are recognized over the period in which the related service is provided. Performance-based fees, which are earned based on exceeding certain benchmarks or other performance targets, are accrued and recognized at the end of the performance period in which the target is met. The Firm has contractual arrangements with third parties to provide certain services in connection with its asset management activities. Amounts paid to third-party service providers are predominantly expensed, such that asset management fees are recorded gross of payments made to third parties.
The following table presents components of asset management, administration and commissions.
Year ended December 31,
(in millions)
2013 2012 20112014 2013 2012
Asset management     
Asset management fees     
Investment management fees(a)
$8,044
 $6,744
 $6,449
$9,169
 $8,044
 $6,744
All other asset management fees(b)
505
 357
 241
477
 505
��357
Total asset management fees8,549
 7,101
 6,690
9,646
 8,549
 7,101
          
Total administration fees(c)
2,101
 2,135
 2,171
2,179
 2,101
 2,135
          
Commissions and other fees     
     
Brokerage commissions2,321
 2,331
 2,753
2,270
 2,321
 2,331
All other commissions and fees2,135
 2,301
 2,480
1,836
 2,135
 2,301
Total commissions and fees4,456
 4,632
 5,233
4,106
 4,456
 4,632
Total asset management, administration and commissions$15,106
 $13,868
 $14,094
$15,931
 $15,106
 $13,868
(a)Represents fees earned from managing assets on behalf of Firm clients, including investors in Firm-sponsored funds and owners of separately managed investment accounts.
(b)Represents fees for services that are ancillary to investment management services, such as commissions earned on the sales or distribution of mutual funds to clients.
(c)Predominantly includes fees for custody, securities lending, funds services and securities clearance.
 
Mortgage fees and related income
This revenue category primarily reflects CCB’s Mortgage Production and Mortgage Servicing revenue, including:including fees and income derived from mortgages originated with the intent to sell; mortgage sales and servicing including losses related to the repurchase of previously-soldpreviously sold loans; the impact of risk managementrisk-management activities associated with the mortgage pipeline, warehouse loans and MSRs; and revenue related to any residual interests held from mortgage securitizations. This revenue category also includes gains and losses on sales and lower of cost or fair value adjustments for mortgage loans held-for-sale, as well as changes in fair value for mortgage loans originated with the intent to sell and measured at fair value under the fair value option. Changes in the fair value of CCB MSRs are reported in mortgage fees and related income. Net interest income from mortgage loans is recorded in interest income. For a further discussion of MSRs, see Note 17 on pages 299–304 of this Annual Report.17.
Card income
This revenue category includes interchange income from credit and debit cards and net fees earned from processing credit card transactions for merchants. Card income is recognized as earned. Cost related to rewards programs is recorded when the rewards are earned by the customer and presented as a reduction to interchange income. Annual fees and direct loan origination costs are deferred and recognized on a straight-line basis over a 12-month period. Expense related to rewards programs is recorded when the rewards are earned by the customer and netted against interchange income.
Credit card revenue sharing agreements
The Firm has contractual agreements with numerous co-brand partners and affinity organizations (collectively, “partners”), which grant the Firm exclusive rights to market to the customers or members of such partners. These partners endorse the credit card programs and provide their customer and member lists to the Firm, and they may also conduct marketing activities and provide awards under the various credit card programs. The terms of these agreements generally range from three to ten years.
The Firm typically makes incentive payments to the partners based on new account originations, charge volumes and the cost of the partners’ marketing activities and awards. Payments based on new account originations are accounted for as direct loan origination costs. Payments to partners based on chargesales volumes are deducted from interchange income as the related revenue is earned. Payments based on marketing efforts undertaken by the partners are expensed by the Firm as incurred and reported as noninterest expense.
Other income
Included in other income is operating lease income of $1.51.7 billion, $1.3$1.5 billion and $1.2$1.3 billion for the years ended December 31, 20132014, 20122013 and 20112012, respectively. Additionally, included in other income for the year ended December 31, 2013, is a net pre-taxpretax gain of approximately $1.3 billion, from the sale of the Visa B Shares. See Note 2 on pages 192–194 of this Annual Report for more information.


JPMorgan Chase & Co./20132014 Annual Report 235217

Notes to consolidated financial statements

Note 8 – Interest income and Interest expense
Interest income and interest expense isare recorded in the Consolidated Statementsstatements of Incomeincome and classified based on the nature of the underlying asset or liability. Interest income and interest expense includes the current-period interest accruals for financial instruments measured at fair value, except for financial instruments containing embedded derivatives that would be separately accounted for in accordance with U.S. GAAP absent the fair value option election; for those instruments, all changes in fair value, including any interest elements, are reported in principal transactions revenue. For financial instruments that are not measured at fair value, the related interest is included within interest income or interest expense, as applicable.
Details of interest income and interest expense were as follows.
Year ended December 31,
(in millions)
2013 2012 20112014 2013 2012 
Interest income           
Loans$33,489
 $35,832
 $37,098
$32,218
 $33,489
 $35,832
 
Securities7,812
 7,939
 9,215
Trading assets8,426
 9,039
 11,142
Taxable securities7,617
 6,916
 7,231
 
Non-taxable securities(a)
1,423
 896
 708
 
Total securities9,040
 7,812
 7,939
 
Trading assets(b)
7,312
 8,099
 8,929
 
Federal funds sold and securities purchased under resale agreements1,940
 2,442
 2,523
1,642
 1,940
 2,442
 
Securities borrowed(127)
(c) 
(3)
(c) 
110
Securities borrowed (c)
(501) (127) (3) 
Deposits with banks918
 555
 599
1,157
 918
 555
 
Other assets(a)
538
 259
 606
Total interest income52,996
 56,063
 61,293
Other assets(d)
663
 538
 259
 
Total interest income(b)
51,531
 52,669
 55,953
 
Interest expense           
Interest-bearing deposits2,067
 2,655
 3,855
1,633
 2,067
 2,655
 
Short-term and other liabilities(b)
2,125
 1,788
 2,873
Short-term and other liabilities(b)(e)
1,450
 1,798
 1,678
 
Long-term debt5,007
 6,062
 6,109
4,409
 5,007
 6,062
 
Beneficial interests issued by consolidated VIEs478
 648
 767
405
 478
 648
 
Total interest expense9,677
 11,153
 13,604
Total interest expense(b)
7,897
 9,350
 11,043
 
Net interest income43,319
 44,910
 47,689
43,634
 43,319
 44,910
 
Provision for credit losses225
 3,385
 7,574
3,139
 225
 3,385
 
Net interest income after provision for credit losses$43,094
 $41,525
 $40,115
$40,495
 $43,094
 $41,525
 
(a)Largely margin loans.Represents securities which are tax exempt for U.S. Federal Income Tax purposes.
(b)Includes brokerage customer payables.Prior period amounts have been reclassified to conform with the current period presentation.
(c)Negative interest income for the years ended December 31, 2014, 2013 and 2012, is a result of increased client-driven demand for certain securities combined with the impact of low interest rates; the offset of this matched book activity is reflected as lower net interest expense reported within short-term and other liabilities.


236(d)JPMorgan Chase & Co./2013 Annual ReportLargely margin loans.
(e)Includes brokerage customer payables.




Note 9 – Pension and other postretirement employee benefit plans
The Firm’s defined benefit pension plans and its other postretirement employee benefit (“OPEB”) plans (collectively the “Plans���) are accounted for in accordance with U.S. GAAP for retirement benefits.
Defined benefit pension plans
The Firm has a qualified noncontributory U.S. defined benefit pension plan that provides benefits to substantially all U.S. employees. The U.S. plan employs a cash balance formula in the form of pay and interest credits to determine the benefits to be provided at retirement, based on years of service and eligible compensation and years(generally base pay capped at $100,000 annually; effective January 1, 2015, in addition to base pay, eligible compensation will include certain other types of service.variable incentive compensation capped at $100,000 annually). Employees begin to accrue plan benefits after completing one year of service, and benefits generally vest after three years of service. The Firm also offers benefits through defined benefit pension plans to qualifying employees in certain non-U.S. locations based on factors such as eligible compensation, age and/or years of service.
It is the Firm’s policy to fund the pension plans in amounts sufficient to meet the requirements under applicable laws. The Firm does not anticipate at this time any contribution to the U.S. defined benefit pension plan in 20142015. The 20142015 contributions to the non-U.S. defined benefit pension plans are expected to be $4947 million of which $3231 million are contractually required.
JPMorgan Chase also has a number of defined benefit pension plans that are not subject to Title IV of the Employee Retirement Income Security Act. The most significant of these plans is the Excess Retirement Plan, pursuant to which certain employees previously earned pay credits on compensation amounts above the maximum stipulated by law under a qualified plan; no further pay credits are allocated under this plan. The Excess Retirement Plan had an unfunded projected benefit obligation (“PBO”) in the amount of $245257 million and $276245 million, at December 31, 20132014 and 20122013, respectively.
Effective March 19, 2012, pursuant to the WaMu Global Settlement, JPMorgan Chase Bank, N.A. became the sponsor of the WaMu Pension Plan. This plan’s assets were merged with and into the JPMorgan Chase Retirement Plan effective as of December 31, 2012.
Defined contribution plans
JPMorgan Chase currently provides two qualified defined contribution plans in the U.S. and other similar arrangements in certain non-U.S. locations, all of which are administered in accordance with applicable local laws and regulations. The most significant of these plans is The JPMorgan Chase 401(k) Savings Plan (the “401(k) Savings Plan”), which covers substantially all U.S. employees. TheEmployees can contribute to the 401(k) Savings Plan allows employees to makeon a pretax andand/or Roth 401(k) contributions to tax-deferred investment portfolios.after-tax basis. The JPMorgan Chase Common Stock Fund, which is an investment option under the 401(k) Savings Plan, is a nonleveraged employee stock ownership plan.


218JPMorgan Chase & Co./2014 Annual Report



The Firm matches eligible employee contributions up to 5% of benefits-eligibleeligible compensation (e.g.,(generally base pay)pay; effective January 1, 2015, in addition to base pay, eligible compensation will include certain other types of variable incentive compensation) on an annual basis. Employees begin to receive matching contributions after completing a one-year-of-service requirement. Employees with total annual cash compensation of $250,000 or more are not eligible for matching contributions. Matching contributions vest after three years of service for employees hired on or after May 1, 2009. The 401(k) Savings Plan also permits discretionary profit-sharing contributions by participating companies for certain employees, subject to a specified vesting schedule.
OPEB plans
JPMorgan Chase offers postretirement medical and life insurance benefits to certain retirees and postretirement medical benefits to qualifying U.S. employees. These benefits vary with the length of service and the date of hire and provide for limits on the Firm’s share of covered medical benefits. The medical and life insurance benefits are both contributory. Postretirement medical benefits also are offered to qualifying United Kingdom (“U.K.”) employees.
JPMorgan Chase’s U.S. OPEB obligation is funded with corporate-owned life insurance (“COLI”) purchased on the lives of eligible employees and retirees. While the Firm owns the COLI policies, COLI proceeds (death benefits, withdrawals and other distributions) may be used only to reimburse the Firm for its net postretirement benefit claim payments and related administrative expense. The U.K. OPEB plan is unfunded.



JPMorgan Chase & Co./2013 Annual Report237

Notes to consolidated financial statements

The following table presents the changes in benefit obligations, plan assets and funded status amounts reported on the Consolidated Balance Sheetsbalance sheets for the Firm’s U.S. and non-U.S. defined benefit pension and OPEB plans.
Defined benefit pension plans  Defined benefit pension plans  
As of or for the year ended December 31,U.S. Non-U.S.  
OPEB plans(d)
U.S. Non-U.S. 
OPEB plans(d)
(in millions)2013 2012 2013 2012  2013 20122014 2013 2014 2013 2014 2013
Change in benefit obligation                      
Benefit obligation, beginning of year$(11,478) $(9,043) $(3,243) $(2,829) $(990) $(999)$(10,776) $(11,478) $(3,433) $(3,243) $(826) $(990)
Benefits earned during the year(314) (272) (34) (41) (1) (1)(281) (314) (33) (34) 
 (1)
Interest cost on benefit obligations(447) (466) (125) (126) (35) (44)(534) (447) (137) (125) (38) (35)
Plan amendments
 
 
 6
 
 
(53) 
 
 
 
 
WaMu Global Settlement
 (1,425) 
 
 
 
Special termination benefits
 
 (1) 
 
 
Curtailments
 
 
 
 (3) 
Employee contributionsNA
 NA
 (7) (5) (72) (74)NA
 NA
 (7) (7) (62) (72)
Net gain/(loss)794
 (864) (62) (244) 138
 (9)(1,669) 794
 (408) (62) (58) 138
Benefits paid669
 592
 106
 108
 144
 149
777
 669
 119
 106
 145
 144
Expected Medicare Part D subsidy receiptsNA
 NA
 NA
 NA
 (10) (10)NA
 NA
 NA
 NA
 (2) (10)
Foreign exchange impact and other
 
 (68) (112) 
 (2)
 
 260
 (68) 2
 
Benefit obligation, end of year$(10,776) $(11,478) $(3,433) $(3,243) $(826) $(990)$(12,536) $(10,776) $(3,640) $(3,433) $(842) $(826)
Change in plan assets                      
Fair value of plan assets, beginning of year$13,012
 $10,472
 $3,330
 $2,989
 $1,563
 $1,435
$14,354
 $13,012
 $3,532
 $3,330
 $1,757
 $1,563
Actual return on plan assets1,979
 1,292
 187
 237
 211
 142
1,010
 1,979
 518
 187
 159
 211
Firm contributions32
 31
 45
 86
 2
 2
36
 32
 46
 45
 3
 2
WaMu Global Settlement
 1,809
 
 
 
 
Employee contributions
 
 7
 5
 
 

 
 7
 7
 
 
Benefits paid(669) (592) (106) (108) (19) (16)(777) (669) (119) (106) (16) (19)
Foreign exchange impact and other
 
 69
 121
 
 

 
 (266) 69
 
 
Fair value of plan assets, end of year$14,354
(b)(c) 
$13,012
(b)(c) 
$3,532
(c) 
$3,330
(c) 
 $1,757
 $1,563
$14,623
 $14,354
(b)(c) 
$3,718
 $3,532
 $1,903
 $1,757
Funded/(unfunded) status(a)
$3,578
 $1,534
 $99
 $87
 $931
 $573
Net funded status(a)
$2,087
 $3,578
 $78
 $99
 $1,061
 $931
Accumulated benefit obligation, end of year$(10,685) $(11,447) $(3,406) $(3,221) NA
 NA
$(12,375) $(10,685) $(3,615) $(3,406) NA
 NA
(a)
Represents plans with an aggregate overfunded balance of $5.13.9 billion and $2.85.1 billion at December 31, 20132014 and 20122013, respectively, and plans with an aggregate underfunded balance of $540708 million and $612540 million at December 31, 20132014 and 20122013, respectively.
(b)
At December 31, 20132014 and 20122013, approximately $429336 million and $418429 million, respectively, of U.S. plan assets included participation rights under participating annuity contracts.
(c)
At December 31, 20132014 and 20122013, defined benefit pension plan amounts not measured at fair value included $96106 million and $13796 million, respectively, of accrued receivables, and $104257 million and $310104 million, respectively, of accrued liabilities, for U.S. plans; and at December 31, 2012, $47 million of accrued receivables, and $46 million of accrued liabilities, for non-U.S. plans.
(d)
Includes an unfunded accumulated postretirement benefit obligation of $3437 million and $3134 million at December 31, 20132014 and 20122013, respectively, for the U.K. plan.


JPMorgan Chase & Co./2014 Annual Report219

Notes to consolidated financial statements

Gains and losses
For the Firm’s defined benefit pension plans, fair value is used to determine the expected return on plan assets. Amortization of net gains and losses is included in annual net periodic benefit cost if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the projected benefit obligationPBO or the fair value of the plan assets. Any excess is amortized over the average future service period of defined benefit pension plan participants, which for the U.S. defined benefit pension plan is currently nine years.seven years. In addition, prior service costs are amortized over the average remaining service period of active employees expected to receive benefits under the plan when the prior service cost is first recognized. The average remaining amortization period for current prior service costs is sixfive years.
 
For the Firm’s OPEB plans, a calculated value that recognizes changes in fair value over a five-year period is used to determine the expected return on plan assets. This value is referred to as the market related value of assets. Amortization of net gains and losses, adjusted for gains and losses not yet recognized, is included in annual net periodic benefit cost if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the accumulated postretirement benefit obligation or the market related value of assets. Any excess net gain or loss is amortized over the average expected lifetime of retired participants, which is currently thirteentwelve years; however, prior service costs resulting from plan changes are amortized over the average years of service remaining to full eligibility age, which is currently two years.



238JPMorgan Chase & Co./2013 Annual Report



The following table presents pretax pension and OPEB amounts recorded in AOCI.
Defined benefit pension plans  Defined benefit pension plans  
December 31,U.S. Non-U.S. OPEB plansU.S. Non-U.S. OPEB plans
(in millions)2013 2012 2013 2012 2013 20122014 2013 2014 2013 2014 2013
Net gain/(loss)$(1,726) $(3,814) $(658) $(676) $125
 $(133)$(3,346) $(1,726) $(628) $(658) $130
 $125
Prior service credit/(cost)196
 237
 14
 18
 1
 1
102
 196
 11
 14
 
 1
Accumulated other comprehensive income/(loss), pretax, end of year$(1,530) $(3,577) $(644) $(658) $126
 $(132)$(3,244) $(1,530) $(617) $(644) $130
 $126
The following table presents the components of net periodic benefit costs reported in the Consolidated Statementsstatements of Incomeincome and other comprehensive income for the Firm’s U.S. and non-U.S. defined benefit pension, defined contribution and OPEB plans.
Pension plans  Pension plans  
U.S. Non-U.S. OPEB plansU.S. Non-U.S. OPEB plans
Year ended December 31, (in millions)2013
2012
2011
 2013
 2012
2011
 2013
2012
2011
2014
2013
2012
 2014
 2013
 2012
 2014
2013
2012
Components of net periodic benefit cost                
Benefits earned during the year$314
$272
$249
 $34
 $41
$36
 $1
$1
$1
$281
$314
$272
 $33
 $34
 $41
 $
$1
$1
Interest cost on benefit obligations447
466
451
 125
 126
133
 35
44
51
534
447
466
 137
 125
 126
 38
35
44
Expected return on plan assets(956)(861)(791) (142) (137)(141) (92)(90)(88)(985)(956)(861) (172) (142) (137) (101)(92)(90)
Amortization:  
     
   
         
Net (gain)/loss271
289
165
 49
 36
48
 1
(1)1
25
271
289
 47
 49
 36
 
1
(1)
Prior service cost/(credit)(41)(41)(43) (2) 
(1) 

(8)(41)(41)(41) (2) (2) 
 (1)

Net periodic defined benefit cost35
125
31
 64
 66
75
 (55)(46)(43)(186)35
125
 43
 64
 66
 (64)(55)(46)
Other defined benefit pension plans(a)
15
15
19
 14
 8
12
 NA
NA
NA
14
15
15
 6
 14
 8
 NA
NA
NA
Total defined benefit plans50
140
50
 78
 74
87
 (55)(46)(43)(172)50
140
 49
 78
 74
 (64)(55)(46)
Total defined contribution plans447
409
370
 321
 302
285
 NA
NA
NA
438
447
409
 329
 321
 302
 NA
NA
NA
Total pension and OPEB cost included in compensation expense$497
$549
$420
 $399
 $376
$372
 $(55)$(46)$(43)$266
$497
$549
 $378
 $399
 $376
 $(64)$(55)$(46)
Changes in plan assets and benefit obligations recognized in other comprehensive income                
Net (gain)/loss arising during the year$(1,817)$434
$1,207
 $19
 $146
$25
 $(257)$(43)$58
$1,645
$(1,817)$434
 $57
 $19
 $146
 $(5)$(257)$(43)
Prior service credit arising during the year


 
 (6)
 


53


 
 
 (6) 


Amortization of net loss(271)(289)(165) (49) (36)(48) (1)1
(1)(25)(271)(289) (47) (49) (36) 
(1)1
Amortization of prior service (cost)/credit41
41
43
 2
 
1
 

8
41
41
41
 2
 2
 
 1


Foreign exchange impact and other


 14
(a) 
22
1
 
(1)



 (39)
(a) 
14
(a) 
22
(a) 


(1)
Total recognized in other comprehensive income$(2,047)$186
$1,085
 $(14) $126
$(21) $(258)$(43)$65
$1,714
$(2,047)$186
 $(27) $(14) $126
 $(4)$(258)$(43)
Total recognized in net periodic benefit cost and other comprehensive income$(2,012)$311
$1,116
 $50
 $192
$54
 $(313)$(89)$22
$1,528
$(2,012)$311
 $16
 $50
 $192
 $(68)$(313)$(89)
(a)Includes various defined benefit pension plans which are individually immaterial.

220JPMorgan Chase & Co./20132014 Annual Report239

Notes to consolidated financial statements

The estimated pretax amounts that will be amortized from AOCI into net periodic benefit cost in 20142015 are as follows.
 Defined benefit pension plans OPEB plans Defined benefit pension plans OPEB plans
(in millions) U.S. Non-U.S. U.S. Non-U.S. U.S. Non-U.S. U.S. Non-U.S.
Net loss/(gain) $35
 $47
 $
 $
 $257
 $37
 $
 $
Prior service cost/(credit) (41) (2) 
 
 (34) (2) 
 
Total $(6) $45
 $
 $
 $223
 $35
 $
 $
The following table presents the actual rate of return on plan assets for the U.S. and non-U.S. defined benefit pension and OPEB plans.
U.S. Non-U.S.U.S. Non-U.S.
Year ended December 31,2013
 2012
 2011
 2013 2012 20112014
 2013
 2012
 2014 2013 2012
Actual rate of return:                      
Defined benefit pension plans15.95% 12.66% 0.72% 3.74 - 23.80% 7.21 - 11.72% (4.29)-13.12%7.29% 15.95% 12.66% 5.62 - 17.69% 3.74 - 23.80% 7.21 - 11.72%
OPEB plans13.88
 10.10
 5.22
 NA NA NA9.84
 13.88
 10.10
 NA NA NA

Plan assumptions
JPMorgan Chase’s expected long-term rate of return for U.S. defined benefit pension and OPEB plan assets is a blended average of the investment advisor’s projected long-term (10 years or more) returns for the various asset classes, weighted by the asset allocation. Returns on asset classes are developed using a forward-looking approach and are not strictly based on historical returns. Equity returns are generally developed as the sum of inflation, expected real earnings growth and expected long-term dividend yield. Bond returns are generally developed as the sum of inflation, real bond yield and risk spread (as appropriate), adjusted for the expected effect on returns from changing yields. Other asset-class returns are derived from their relationship to the equity and bond markets. Consideration is also given to current market conditions and the short-term portfolio mix of each plan; as a result, in 2013 the Firm generally maintained the same expected return on assets as in the prior year.plan.
For the U.K. defined benefit pension plans, which represent the most significant of the non-U.S. defined benefit pension plans, procedures similar to those in the U.S. are used to develop the expected long-term rate of return on plan
assets, taking into consideration local market conditions and the specific allocation of plan assets. The expected long-term rate of return on U.K. plan assets is an average of projected long-term returns for each asset class. The return on equities has been selected by reference to the yield on long-term U.K. government bonds plus an equity risk premium above the risk-free rate. The expected return on “AA” rated long-term corporate bonds is based on an implied yield for similar bonds.
The discount rate used in determining the benefit obligation under the U.S. defined benefit pension and OPEB plans was selected by reference to the yields on portfolios of bonds with maturity dates and coupons that closely match each of the plan’s projected cash flows; such portfolios are derived from a broad-based universe of high-quality corporate bonds as of the measurement date. In years in which these hypothetical bond portfolios generate excess cash, such excess is assumed to be reinvested at the one-year forward
rates implied by the Citigroup Pension Discount Curve published as of the measurement date. The discount rate for the U.K. defined benefit pension plan represents a rate impliedof appropriate duration from the analysis of yield curvecurves provided by our actuaries.
In 2014, the Society of Actuaries (“SOA”) completed a comprehensive review of mortality experience of uninsured private retirement plans in the year-end iBoxx £ corporate “AA” 15-year-plus bond index.U.S. In October 2014, the SOA published new mortality tables and a new mortality improvement scale that reflects improved life expectancies and an expectation that this trend will continue. The Firm has adopted the SOA’s tables and projection scale, resulting in an estimated increase in PBO of $533 million.


At December 31, 2014, the Firm decreased the discount rates used to determine its benefit obligations for the U.S. defined benefit pension and OPEB plans in light of current market interest rates, which will result in an increase in expense of approximately $139 million for 2015. The 2015 expected long-term rate of return on U.S. defined benefit pension plan assets and U.S. OPEB plan assets are 6.50% and 6.00%, respectively. For 2015, the initial health care benefit obligation trend assumption has been set at 6.00%, and the ultimate health care trend assumption and the year to reach the ultimate rate remains at 5.00% and 2017, respectively, unchanged from 2014. As of December 31, 2014, the interest crediting rate assumption and the assumed rate of compensation increase remained at 5.00% and 3.50%, respectively.
The following tables present the weighted-average annualized actuarial assumptions for the projected and accumulated postretirement benefit obligations, and the components of net periodic benefit costs, for the Firm’s significant U.S. and non-U.S. defined benefit pension and OPEB plans, as of and for the periods indicated.


Weighted-average assumptions used to determine benefit obligations      
 U.S. Non-U.S.
December 31,2013
 2012
 2013
 2012
Discount rate:       
Defined benefit pension plans5.00% 3.90% 1.10 - 4.40%
 1.40 - 4.40%
OPEB plans4.90
 3.90
 
 
Rate of compensation increase3.50
 4.00
 2.75 - 4.60
 2.75 - 4.10
Health care cost trend rate:       
Assumed for next year6.50
 7.00
 
 
Ultimate5.00
 5.00
 
 
Year when rate will reach ultimate2017
 2017
 
 


240JPMorgan Chase & Co./20132014 Annual Report221


Notes to consolidated financial statements

Weighted-average assumptions used to determine net periodic benefit costs      
Weighted-average assumptions used to determine benefit obligationsWeighted-average assumptions used to determine benefit obligations      
U.S. Non-U.S.U.S. Non-U.S.
Year ended December 31,2013
 2012
 2011
 2013
 2012
 2011
December 31,2014
 2013
 2014
 2013
Discount rate:                  
Defined benefit pension plans3.90% 4.60% 5.50% 1.40 - 4.40%
 1.50 - 4.80%
 1.60-5.50%
OPEB plans3.90
 4.70
 5.50
 
 
 
Expected long-term rate of return on plan assets:       
    
Defined benefit pension plans7.50
 7.50
 7.50
 2.40 - 4.90
 2.50 - 4.60
 2.40-5.40
4.00% 5.00% 1.00 - 3.60%
 1.10 - 4.40%
OPEB plans6.25
 6.25
 6.25
 NA
 NA
 NA
4.10
 4.90
 
 
Rate of compensation increase4.00
 4.00
 4.00
 2.75 - 4.10
 2.75 - 4.20
 3.00-4.50
3.50
 3.50
 2.75 - 4.20
 2.75 - 4.60
Health care cost trend rate:       
           
Assumed for next year7.00
 7.00
 7.00
 
 
 
6.00
 6.50
 
 
Ultimate5.00
 5.00
 5.00
 
 
 
5.00
 5.00
 
 
Year when rate will reach ultimate2017
 2017
 2017
 
 
 
2017
 2017
 
 
Weighted-average assumptions used to determine net periodic benefit costs      
 U.S. Non-U.S.
Year ended December 31,2014
 2013
 2012
 2014
 2013
 2012
Discount rate:           
Defined benefit pension plans5.00% 3.90% 4.60% 1.10 - 4.40%
 1.40 - 4.40%
 1.50 - 4.80%
OPEB plans4.90
 3.90
 4.70
 
 
 
Expected long-term rate of return on plan assets:       
    
Defined benefit pension plans7.00
 7.50
 7.50
 1.20 - 5.30
 2.40 - 4.90
 2.50 - 4.60
OPEB plans6.25
 6.25
 6.25
 NA
 NA
 NA
Rate of compensation increase3.50
 4.00
 4.00
 2.75 - 4.60
 2.75 - 4.10
 2.75 - 4.20
Health care cost trend rate:       
    
Assumed for next year6.50
 7.00
 7.00
 
 
 
Ultimate5.00
 5.00
 5.00
 
 
 
Year when rate will reach ultimate2017
 2017
 2017
 
 
 
The following table presents the effect of a one-percentage-point change in the assumed health care cost trend rate on JPMorgan Chase’s accumulated postretirement benefit obligation. As of December 31, 2014, there was no material effect on total service and interest cost and accumulated postretirement benefit obligation.cost.
Year ended December 31, 2013 (in millions)1-Percentage point increase 1-Percentage point decrease
Effect on total service and interest cost$1
 $(1)
Effect on accumulated postretirement benefit obligation31
 (26)
Year ended December 31, 2014
(in millions)
1-Percentage point increase 1-Percentage point decrease
Effect on accumulated postretirement benefit obligation$9
 $(8)
At December 31, 2013, the Firm increased the discount rates used to determine its benefit obligations for the U.S. defined benefit pension and OPEB plans in light of current market interest rates, which will result in a decrease in expense of approximately $84 million for 2014. The 2014 expected long-term rate of return on U.S. defined benefit pension plan assets and U.S. OPEB plan assets are 7.00% and 6.25%, respectively. For 2014, the initial health care benefit obligation trend assumption has been set at 6.50%, and the ultimate health care trend assumption and the year to reach the ultimate rate remains at 5.00% and 2017, respectively, unchanged from 2013. As of December 31, 2013, the interest crediting rate assumption remained at 5.00% while the assumed rate of compensation increase decreased to 3.50%.
JPMorgan Chase’s U.S. defined benefit pension and OPEB plan expense is sensitive to the expected long-term rate of return on plan assets and the discount rate. With all other assumptions held constant, a 25-basis point decline in the expected long-term rate of return on U.S. plan assets would result in an aggregate increase of approximately $3940 million in 20142015 U.S. defined benefit pension and OPEB plan expense. A 25-basis point decline in the discount rate for the U.S. plans would result in an increase in 20142015 U.S. defined benefit pension and OPEB plan expense of approximately an aggregate $2636 million and an increase in the related benefit obligations of approximately an aggregate $254333 million. A 25-basis point decrease in the interest crediting rate for the U.S. defined benefit pension plan would result in a decrease in 20142015 U.S. defined benefit pension expense of approximately $3236 million and a
decrease in the related projected benefit obligationsPBO of approximately $130148 million. A 25-basis point decline in the discount rates for the non-U.S. plans would result in an increase in the 20142015 non-U.S. defined benefit pension plan expense of approximately $1519 million.


222JPMorgan Chase & Co./2014 Annual Report



Investment strategy and asset allocation
The Firm’s U.S. defined benefit pension plan assets are held in trust and are invested in a well-diversified portfolio of equity and fixed income securities, cash and cash equivalents, and alternative investments (e.g., hedge funds, private equity, real estate and real assets). Non-U.S. defined benefit pension plan assets are held in various trusts and are also invested in well-diversified portfolios of equity, fixed income and other securities. Assets of the Firm’s COLI policies, which are used to partially fund the U.S. OPEB plan, are held in separate accounts withof an insurance company and are invested in fundsallocated to investments intended to replicate equity and fixed income indices.
The investment policy for the Firm’s U.S. defined benefit pension plan assets is to optimize the risk-return relationship as appropriate to the needs and goals of the plan using a global portfolio of various asset classes diversified by market segment, economic sector, and issuer. Assets are managed by a combination of internal and external investment managers. Periodically the Firm performs a comprehensive analysis on the U.S. defined benefit pension plan asset allocations, incorporating projected asset and liability data, which focuses on the short- and long-term impact of the asset allocation on cumulative pension expense, economic cost, present value of contributions and funded status. As the U.S. defined benefit pension plan is overfunded, the investment strategy for this plan was adjusted in 2013 to provide for greater liquidity. Currently, approved asset allocation ranges are: U.S. equity 0% to 45%, international equity 0% to 40%, debt securities 0% to 80%, hedge funds 0% to 20%5%, and real estate 0% to 10%, real assets 0% to 10% and private equity 0% to 20%. Asset allocations are not managed to a specific target but seek to shift asset class allocations within these stated ranges. Investment strategies incorporate the economic outlook and the anticipated implications of the


JPMorgan Chase & Co./2013 Annual Report241

Notes to consolidated financial statements

macroeconomic environment on the various asset classes while maintaining an appropriate level of liquidity for the plan. The Firm regularly reviews the asset allocations and asset managers, as well as other factors that impact the portfolio, which is rebalanced when deemed necessary.
For the U.K. defined benefit pension plans, which represent the most significant of the non-U.S. defined benefit pension plans, the assets are invested to maximize returns subject to an appropriate level of risk relative to the plans’ liabilities. In order to reduce the volatility in returns relative to the plans’ liability profiles, the U.K. defined benefit pension plans’ largest asset allocations are to debt securities of appropriate durations. Other assets, mainly equity securities, are then invested for capital appreciation, to provide long-term investment growth. Similar to the U.S. defined benefit pension plan, asset allocations and asset managers for the U.K. plans are reviewed regularly and the portfolio is rebalanced when deemed necessary.
Investments held by the Plans include financial instruments which are exposed to various risks such as interest rate, market and credit risks. Exposure to a concentration of credit risk is mitigated by the broad diversification of both U.S. and non-U.S. investment instruments. Additionally, the investments in each of the common/collective trust funds and registered investment companies are further diversified into various financial instruments. As of December 31, 20132014, assets held by the Firm’s U.S. and non-U.S. defined benefit pension and OPEB plans do not include JPMorgan Chase common stock, except through indirect exposures through investments in third-party stock-index funds. The plans hold investments in funds that are sponsored or managed by affiliates of JPMorgan Chase in the amount of $3.7 billionand$2.9 billion and $1.8 billion for U.S. plans and $242 million$1.4 billion and $220242 million for non-U.S. plans, as of December 31, 20132014 and 20122013, respectively.


The following table presents the weighted-average asset allocation of the fair values of total plan assets at December 31 for the years indicated, as well as the respective approved range/target allocation by asset category, for the Firm’s U.S. and non-U.S. defined benefit pension and OPEB plans.
Defined benefit pension plans  Defined benefit pension plans  
U.S. Non-U.S. 
OPEB plans(c)
U.S. Non-U.S. 
OPEB plans(c)
Target % of plan assets Target % of plan assets Target % of plan assetsTarget % of plan assets Target % of plan assets Target % of plan assets
December 31,Allocation 2013
 2012
 Allocation 2013
 2012
 Allocation 2013
 2012
Allocation 2014
 2013
 Allocation 2014
 2013
 Allocation 2014
 2013
Asset category                                  
Debt securities(a)
0-80% 25% 20% 64% 63% 72% 50% 50% 50%0-80% 31% 25% 62% 61% 63% 30-70%
 50% 50%
Equity securities0-85 48
 41
 35
 36
 27
 50
 50
 50
0-85 46
 48
 37
 38
 36
 30-70
 50
 50
Real estate0-10 4
 5
 
 
 
 
 
 
0-10 4
 4
 
 
 
 
 
 
Alternatives(b)
0-50 23
 34
 1
 1
 1
 
 
 
0-35 19
 23
 1
 1
 1
 
 
 
Total100% 100% 100% 100% 100% 100% 100% 100% 100%100% 100% 100% 100% 100% 100% 100% 100% 100%
(a)Debt securities primarily include corporate debt, U.S. federal, state, local and non-U.S. government, and mortgage-backed securities.
(b)Alternatives primarily include limited partnerships.
(c)Represents the U.S. OPEB plan only, as the U.K. OPEB plan is unfunded.



242JPMorgan Chase & Co./20132014 Annual Report223


Notes to consolidated financial statements

Fair value measurement of the plans’ assets and liabilities
For information on fair value measurements, including descriptions of level 1, 2, and 3 of the fair value hierarchy and the valuation methods employed by the Firm, see Note 3 on pages 195–215 of this Annual Report.3.
Pension and OPEB plan assets and liabilities measured at fair valuePension and OPEB plan assets and liabilities measured at fair value      Pension and OPEB plan assets and liabilities measured at fair value      
U.S. defined benefit pension plans 
Non-U.S. defined benefit pension plans(i)
U.S. defined benefit pension plans 
Non-U.S. defined benefit pension plans(i)
December 31, 2013
(in millions)
Level 1 Level 2 Level 3 Total fair value Level 1 Level 2 Total fair value
December 31, 2014
(in millions)
Level 1 Level 2 Level 3 Total fair value Level 1 Level 2 Total fair value
Cash and cash equivalents$62
 $
 $
 $62
 $221
 $3
 $224
$87
 $
 $
 $87
 $128
 $1
 $129
Equity securities:                          
Capital equipment1,084
 
 
 1,084
 86
 17
 103
1,249
 
 
 1,249
 96
 24
 120
Consumer goods1,085
 
 
 1,085
 225
 50
 275
1,198
 8
 
 1,206
 250
 32
 282
Banks and finance companies737
 
 
 737
 233
 29
 262
778
 7
 
 785
 279
 31
 310
Business services510
 
 
 510
 209
 14
 223
458
 
 
 458
 277
 18
 295
Energy292
 
 
 292
 64
 20
 84
267
 
 
 267
 50
 15
 65
Materials344
 
 
 344
 36
 9
 45
319
 1
 
 320
 40
 9
 49
Real Estate38
 
 
 38
 
 1
 1
46
 
 
 46
 1
 
 1
Other1,337
 18
 4
 1,359
 25
 103
 128
971
 4
 4
 979
 26
 40
 66
Total equity securities5,427
 18
 4
 5,449
 878
 243
 1,121
5,286
 20
 4
 5,310
 1,019
 169
 1,188
Common/collective trust funds(a)

 1,308
 4
 1,312
 98
 248
 346
345
 1,277
 8
 1,630
 112
 251
 363
Limited partnerships:(b)
                          
Hedge funds
 355
 718
 1,073
 
 
 

 26
 77
 103
 
 
 
Private equity
 
 1,969
 1,969
 
 
 

 
 2,208
 2,208
 
 
 
Real estate
 
 558
 558
 
 
 

 
 533
 533
 
 
 
Real assets(c)

 
 271
 271
 
 
 
70
 
 202
 272
 
 
 
Total limited partnerships
 355
 3,516
 3,871
 
 
 
70
 26
 3,020
 3,116
 
 
 
Corporate debt securities(d)

 1,223
 7
 1,230
 
 787
 787

 1,454
 9
 1,463
 
 724
 724
U.S. federal, state, local and non-U.S. government debt securities343
 299
 
 642
 
 777
 777
446
 161
 
 607
 235
 540
 775
Mortgage-backed securities37
 50
 
 87
 73
 
 73
1
 73
 1
 75
 2
 77
 79
Derivative receivables
 30
 
 30
 
 302
 302

 114
 
 114
 
 258
 258
Other(e)
1,214
 41
 430
 1,685
 148
 52
 200
2,031
 27
 337
 2,395
 283
 58
 341
Total assets measured at fair value(g)(f)
$7,083
 $3,324
 $3,961
 $14,368
 $1,418
 $2,412
 $3,830
$8,266
 $3,152
 $3,379
 $14,797
(g) 
$1,779
 $2,078
 $3,857
Derivative payables$
 $(6) $
 $(6) $
 $(298) $(298)$
 $(23) $
 $(23) $
 $(139) $(139)
Total liabilities measured at fair value(h)
$
 $(6) $
 $(6) $
 $(298) $(298)$
 $(23) $
 $(23)
(h) 
$
 $(139) $(139)



224JPMorgan Chase & Co./20132014 Annual Report243

Notes to consolidated financial statements

U.S. defined benefit pension plans 
Non-U.S. defined benefit pension plans(i)
U.S. defined benefit pension plans 
Non-U.S. defined benefit pension plans(i)
December 31, 2012
(in millions)
Level 1 Level 2 Level 3 Total fair value Level 1 Level 2 Total fair value
December 31, 2013
(in millions)
Level 1 Level 2 Level 3 Total fair value Level 1 Level 2 Total fair value
Cash and cash equivalents$162
 $
 $
 $162
 $142
 $
 $142
$62
 $
 $
 $62
 $221
 $3
 $224
Equity securities: 
  
  
  
  
  
  
 
  
  
  
  
  
  
Capital equipment702
 6
 
 708
 115
 15
 130
1,084
 
 
 1,084
 86
 17
 103
Consumer goods744
 4
 
 748
 136
 32
 168
1,085
 
 
 1,085
 225
 50
 275
Banks and finance companies425
 54
 
 479
 94
 23
 117
737
 
 
 737
 233
 29
 262
Business services424
 
 
 424
 125
 8
 133
510
 
 
 510
 209
 14
 223
Energy192
 
 
 192
 54
 12
 66
292
 
 
 292
 64
 20
 84
Materials211
 
 
 211
 30
 6
 36
344
 
 
 344
 36
 9
 45
Real estate18
 
 
 18
 10
 
 10
38
 
 
 38
 
 1
 1
Other1,107
 42
 4
 1,153
 19
 71
 90
1,337
 18
 4
 1,359
 25
 103
 128
Total equity securities3,823
 106
 4
 3,933
 583
 167
 750
5,427
 18
 4
 5,449
 878
 243
 1,121
Common/collective trust funds(a)
412
 1,660
 199
 2,271
 62
 192
 254

 1,308
 4
 1,312
 98
 248
 346
Limited partnerships:(b)
 
  
  
  
  
  
  
 
  
  
  
  
  
  
Hedge funds
 878
 1,166
 2,044
 
 
 

 355
 718
 1,073
 
 
 
Private equity
 
 1,743
 1,743
 
 
 

 
 1,969
 1,969
 
 
 
Real estate
 
 467
 467
 
 
 

 
 558
 558
 
 
 
Real assets(c)

 
 311
 311
 
 
 

 
 271
 271
 
 
 
Total limited partnerships
 878
 3,687
 4,565
 
 
 

 355
 3,516
 3,871
 
 
 
Corporate debt securities(d)

 1,114
 1
 1,115
 
 765
 765

 1,223
 7
 1,230
 
 787
 787
U.S. federal, state, local and non-U.S. government debt securities
 537
 
 537
 
 1,237
 1,237
343
 299
 
 642
 
 777
 777
Mortgage-backed securities107
 30
 
 137
 100
 
 100
37
 50
 
 87
 73
 
 73
Derivative receivables3
 5
 
 8
 109
 
 109

 30
 
 30
 
 302
 302
Other(e)
7
 34
 420
 461
 21
 67
 88
1,214
 41
 430
 1,685
 148
 52
 200
Total assets measured at fair value(g)(f)
$4,514
 $4,364
 $4,311
 $13,189
 $1,017
 $2,428
 $3,445
$7,083
 $3,324
 $3,961
 $14,368
(g) 
$1,418
 $2,412
 $3,830
Derivative payables$
 $(4) $
 $(4) $(116) $
 $(116)$
 $(6) $
 $(6) $
 $(298) $(298)
Total liabilities measured at fair value(h)
$
 $(4) $
 $(4) $(116) $
 $(116)$
 $(6) $
 $(6)
(h) 
$
 $(298) $(298)
(a)
At December 31, 20132014 and 2012,2013, common/collective trust funds primarily included a mix of short-term investment funds, domestic and international equity investments (including index) and real estate funds.
(b)
Unfunded commitments to purchase limited partnership investments for the plans were $1.6$1.2 billion and $1.4$1.6 billion for 2014 and 2013, and 2012, respectively.
(c)Real assets include investments in productive assets such as agriculture, energy rights, mining and timber properties and exclude raw land to be developed for real estate purposes.
(d)Corporate debt securities include debt securities of U.S. and non-U.S. corporations.
(e)Other consists of money markets, exchange-traded funds and participating and non-participating annuity contracts. Money markets and exchange-traded funds are primarily classified within level 1 of the fair value hierarchy given they are valued using market observable prices. Participating and non-participating annuity contracts are classified within level 3 of the fair value hierarchy due to lack of market mechanisms for transferring each policy and surrender restrictions.
(f)
At December 31, 20132014 and 2012,2013, the fair value of investments valued at NAV were $2.7$2.1 billion and $4.4$2.7 billion,, respectively, which were classified within the valuation hierarchy as follows: $100$500 million and $400$100 million in level 1, $1.9$1.6 billion and $2.5$1.9 billion in level 2, zero and $700$700 million and $1.5 billion in level 3.
(g)
At December 31, 20132014 and 2012,2013, excluded U.S. defined benefit pension plan receivables for investments sold and dividends and interest receivables of $96$106 million and $137$96 million,, respectively; and at December 31, 2012, excluded non-U.S. defined benefit pension plan receivables for investments sold and dividends and interest receivables of $47 million.
respectively.
(h)
At December 31, 20132014 and 2012,2013, excluded $102$241 million and $306$102 million,, respectively, of U.S. defined benefit pension plan payables for investments purchased; and $2$16 million and $4$2 million,, respectively, of other liabilities; and at December 31, 2012, excluded non-U.S. defined benefit pension plan payables for investments purchased of $46 million.
liabilities.
(i)
There were no assets or liabilities classified as level 3 for the non-U.S. defined benefit pension plans as of DecemberDecember 31, 20132014 and 2012.2013.
The Firm’s U.S. OPEB plan was partially funded with COLI policies of $1.7$1.9 billion and $1.6$1.7 billion at December 31, 20132014 and 2012,2013, respectively, which were classified in level 3 of the valuation hierarchy.

244JPMorgan Chase & Co./20132014 Annual Report225


Notes to consolidated financial statements

Changes in level 3 fair value measurements using significant unobservable inputs

Changes in level 3 fair value measurements using significant unobservable inputs

    Changes in level 3 fair value measurements using significant unobservable inputs    
Year ended December 31, 2013
(in millions)
 Fair value, January 1, 2013 Actual return on plan assets Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2013
Realized gains/(losses) Unrealized gains/(losses)
Year ended December 31, 2014
(in millions)
 Fair value, January 1, 2014 Actual return on plan assets Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2014
Realized gains/(losses) Unrealized gains/(losses)
U.S. defined benefit pension plans                        
Equities $4
 $
 $
 $
 $
 $4
 $4
 $
 $
 $
 $
 $4
Common/collective trust funds 199
 59
 (32) (222) 
 4
 4
 
 1
 3
 
 8
Limited partnerships:                        
Hedge funds 1,166
 137
 14
 (593) (6) 718
 718
 193
 (180) (662) 8
 77
Private equity 1,743
 108
 170
 (4) (48) 1,969
 1,969
 192
 173
 (126) 
 2,208
Real estate 467
 21
 44
 26
 
 558
 558
 29
 36
 (90) 
 533
Real assets 311
 4
 12
 (98) 42
 271
 271
 27
 (6) (90) 
 202
Total limited partnerships 3,687
 270
 240
 (669) (12) 3,516
 3,516
 441
 23
 (968) 8
 3,020
Corporate debt securities 1
 
 
 
 6
 7
 7
 (2) 2
 4
 (2) 9
Mortgage-backed securities 
 
 
 1
 
 1
Other 420
 
 10
 
 
 430
 430
 
 (93) 
 
 337
Total U.S. defined benefit pension plans $4,311
 $329
 $218
 $(891) $(6) $3,961
 $3,961
 $439
 $(67) $(960) $6
 $3,379
OPEB plans                        
COLI $1,554
 $
 $195
 $
 $
 $1,749
 $1,749
 $
 $154
 $
 $
 $1,903
Total OPEB plans $1,554
 $
 $195
 $
 $
 $1,749
 $1,749
 $
 $154
 $
 $
 $1,903
Year ended December 31, 2012
(in millions)
 Fair value, January 1, 2012 Actual return on plan assets Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2012
Realized gains/(losses) Unrealized gains/(losses)
Year ended December 31, 2013
(in millions)
 Fair value, January 1, 2013 Actual return on plan assets Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2013
Realized gains/(losses) Unrealized gains/(losses)
U.S. defined benefit pension plans                        
Equities $1
 $
 $(1) $
 $4
 $4
 $4
 $
 $
 $
 $
 $4
Common/collective trust funds 202
 2
 22
 (27) 
 199
 199
 59
 (32) (222) 
 4
Limited partnerships:                        
Hedge funds 1,039
 1
 71
 55
 
 1,166
 1,166
 137
 14
 (593) (6) 718
Private equity 1,367
 59
 54
 263
 
 1,743
 1,743
 108
 170
 (4) (48) 1,969
Real estate 306
 16
 1
 144
 
 467
 467
 21
 44
 26
 
 558
Real assets 264
 
 10
 37
 
 311
 311
 4
 12
 (98) 42
 271
Total limited partnerships 2,976
 76
 136
 499
 
 3,687
 3,687
 270
 240
 (669) (12) 3,516
Corporate debt securities 2
 
 
 (1) 
 1
 1
 
 
 
 6
 7
Mortgage-backed securities 
 
 
 
 
 
Other 427
 
 (7) 
 
 420
 420
 
 10
 
 
 430
Total U.S. defined benefit pension plans $3,608
 $78
 $150
 $471
 $4
 $4,311
 $4,311
 $329
 $218
 $(891) $(6) $3,961
OPEB plans                        
COLI $1,427
 $
 $127
 $
 $
 $1,554
 $1,554
 $
 $195
 $
 $
 $1,749
Total OPEB plans $1,427
 $
 $127
 $
 $
 $1,554
 $1,554
 $
 $195
 $
 $
 $1,749


226JPMorgan Chase & Co./20132014 Annual Report245

Notes to consolidated financial statements

Year ended December 31, 2011
(in millions)
 Fair value, January 1, 2011 Actual return on plan assets Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2011
Realized gains/(losses) Unrealized gains/(losses)
Year ended December 31, 2012
(in millions)
 Fair value, January 1, 2012 Actual return on plan assets Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2012
Realized gains/(losses) Unrealized gains/(losses)
U.S. defined benefit pension plans                        
Equities $
 $
 $
 $
 $1
 $1
 $1
 $
 $(1) $
 $4
 $4
Common/collective trust funds 194
 35
 1
 (28) 
 202
 202
 2
 22
 (27) 
 199
Limited partnerships:                        
Hedge funds 1,160
 (16) 27
 (76) (56) 1,039
 1,039
 1
 71
 55
 
 1,166
Private equity 1,232
 56
 2
 77
 
 1,367
 1,367
 59
 54
 263
 
 1,743
Real estate 304
 8
 40
 14
 (60) 306
 306
 16
 1
 144
 
 467
Real assets 
 5
 (7) 150
 116
 264
 264
 
 10
 37
 
 311
Total limited partnerships 2,696
 53
 62
 165
 
 2,976
 2,976
 76
 136
 499
 
 3,687
Corporate debt securities 1
 
 
 1
 
 2
 2
 
 
 (1) 
 1
Mortgage-backed securities 
 
 
 
 
 
Other 387
 
 41
 (1) 
 427
 427
 
 (7) 
 
 420
Total U.S. defined benefit pension plans $3,278
 $88
 $104
 $137
 $1
 $3,608
 $3,608
 $78
 $150
 $471
 $4
 $4,311
OPEB plans                        
COLI $1,381
 $
 $70
 $(24) $
 $1,427
 $1,427
 $
 $127
 $
 $
 $1,554
Total OPEB plans $1,381
 $
 $70
 $(24) $
 $1,427
 $1,427
 $
 $127
 $
 $
 $1,554

Estimated future benefit payments
The following table presents benefit payments expected to be paid, which include the effect of expected future service, for the years indicated. The OPEB medical and life insurance payments are net of expected retiree contributions.
Year ended December 31,
(in millions)
 U.S. defined benefit pension plans Non-U.S. defined benefit pension plans  OPEB before Medicare Part D subsidy Medicare Part D subsidy U.S. defined benefit pension plans Non-U.S. defined benefit pension plans  OPEB before Medicare Part D subsidy Medicare Part D subsidy
2014 $703
 $112
 $86
 $10
2015 731
 118
 85
 11
 $712
 $110
 $73
 $1
2016 872
 123
 83
 12
 765
 113
 71
 1
2017 907
 129
 81
 12
 899
 118
 70
 1
2018 931
 140
 78
 13
 926
 128
 68
 1
Years 2019–2023 4,139
 785
 345
 47
2019 966
 132
 66
 1
Years 2020–2024 4,357
 746
 293
 5

246JPMorgan Chase & Co./20132014 Annual Report227


Notes to consolidated financial statements

Note 10 – Employee stock-based incentives
Employee stock-based awards
In 20132014, 20122013 and 20112012, JPMorgan Chase granted long-term stock-based awards to certain employees under its Long-Term Incentive Plan, which was last amended in May 2011 (“LTIP”). Under the terms of the LTIP, as of December 31, 20132014, 266 million shares of common stock were available for issuance through May 2015. The LTIP is the only active plan under which the Firm is currently granting stock-based incentive awards. In the following discussion, the LTIP, plus prior Firm plans and plans assumed as the result of acquisitions, are referred to collectively as the “LTI Plans,” and such plans constitute the Firm’s stock-based incentive plans.
Restricted stock units (“RSUs”) are awarded at no cost to the recipient upon their grant. Generally, RSUs are granted annually and vest at a rate of 50% after two years and 50% after three years and are converted into shares of common stock as of the vesting date. In addition, RSUs typically include full-career eligibility provisions, which allow employees to continue to vest upon voluntary termination, subject to post-employment and other restrictions based on age or service-related requirements. All RSUs awards are subject to forfeiture until vested and contain clawback provisions that may result in cancellation under certain specified circumstances. RSUs entitle the recipient to receive cash payments equivalent to any dividends paid on the underlying common stock during the period the RSUs are outstanding and, as such, are considered participating securities as discussed in Note 24 on page 311 of this Annual Report.24.
Under the LTI Plans, stock options and stock appreciation rights (“SARs”) have generally been granted with an exercise price equal to the fair value of JPMorgan Chase’sChase’s common stock on the grant date. The Firm typically awards SARs to certain key employees once per year; the Firm also periodically grants employee stock options and SARs to individual employees. The 2013, 2012 and 2011There were no material grants of stock options or SARs
in 2014. Grants of SARs in 2013 and 2012 become exercisable ratably over five years (i.e., 20% per year)
and contain clawback provisions similar to RSUs. The
2013, 2012 and 20112012 grants of SARs contain full-career
eligibility provisions. SARs generally expire ten years
after the grant date.
 
The Firm separately recognizes compensation expense for each tranche of each award as if it were a separate award with its own vesting date. Generally, for each tranche granted, compensation expense is recognized on a straight-line basis from the grant date until the vesting date of the respective tranche, provided that the employees will not become full-career eligible during the vesting period. For awards with full-career eligibility provisions and awards granted with no future substantive service requirement, the Firm accrues the estimated value of awards expected to be awarded to employees as of the grant date without giving consideration to the impact of post-employment restrictions. For each tranche granted to employees who will become full-career eligible during the vesting period, compensation expense is recognized on a straight-line basis from the grant date until the earlier of the employee’s full-career eligibility date or the vesting date of the respective tranche.
The Firm’s policy for issuing shares upon settlement of employee stock-based incentive awards is to issue either new shares of common stock or treasury shares. During 20132014, 20122013 and 20112012, the Firm settled all of its employee stock-based awards by issuing treasury shares.
In January 2008, the Firm awarded to its Chairman and Chief Executive Officer up to 2 million SARs. The terms of this award are distinct from, and more restrictive than, other equity grants regularly awarded by the Firm. Effective January 2013,On July 15, 2014, the Compensation Committee and Board of Directors determined that while all the requirements for the vesting of thesethe 2 million SAR awards havehad been met vesting should be deferred for a period of up to 18 months (i.e., up to July 22, 2014), to enableand thus, the Firm to make progress against the Firm’s strategic priorities and performance goals, including remediation relating to the CIO matter.awards became exercisable. The SARs, which will expire in January 2018, will become exercisable no earlier than July 22, 2014, and have an exercise price of $39.83 (the price of JPMorgan Chase common stock on the date of grant). Vesting will be subject to a Board determination taking into consideration the extent of such progress and such other factors as it deems relevant. The expense related to this award iswas dependent on changes in fair value of the SARs through theJuly 15, 2014 (the date when the vested number of SARs are determined, if any,were determined), and the cumulative expense iswas recognized ratably over the service period, which was initially assumed to be five years but, effective in the first quarter of 2013, hashad been extended to six and one-half years. The Firm recognized $143 million, $514 million and $(4)5 million in compensation expense in 20132014, 20122013 and 20112012, respectively, for this award.



228JPMorgan Chase & Co./20132014 Annual Report247

Notes to consolidated financial statements

RSUs, employee stock options and SARs activity
Compensation expense for RSUs is measured based on the number of shares granted multiplied by the stock price at the grant date, and for employee stock options and SARs, is measured at the grant date using the Black-Scholes valuation model. Compensation expense for these awards is recognized in net income as described previously. The following table summarizes JPMorgan Chase’s RSUs, employee stock options and SARs activity for 20132014.
 RSUs Options/SARs RSUs Options/SARs
Year ended December 31, 2013 
Number of
shares
Weighted-average grant
date fair value
 Number of awardsWeighted-average exercise price Weighted-average remaining contractual life (in years)Aggregate intrinsic value
Year ended December 31, 2014 
Number of
shares
Weighted-average grant
date fair value
 Number of awards Weighted-average exercise price 
Weighted-average remaining contractual life
(in years)
Aggregate intrinsic value
(in thousands, except weighted-average data, and where otherwise stated) 
Number of
shares
Weighted-average grant
date fair value
 Number of awardsWeighted-average exercise price Weighted-average remaining contractual life (in years)Aggregate intrinsic value 
Outstanding, January 1   121,241
$41.47
 87,075
 $44.24
   
Granted 46,171
46.92
 12,563
46.77
   37,817
57.88
 101
 59.18
  
Exercised or vested (62,331)43.28
 (35,825)37.32
   (54,265)40.67
 (24,950) 36.59
  
Forfeited (4,605)40.77
 (4,007)39.44
   (4,225)47.32
 (2,059) 41.90
  
Canceled NA
NA
 (1,562)104.49
   NA
NA
 (972) 200.86
  
Outstanding, December 31 121,241
$41.47
 87,075
$44.24
 5.6$1,622,238
 100,568
$47.81
 59,195
 $45.00
 5.2$1,313,939
Exercisable, December 31 NA
NA
 46,855
47.50
 4.2904,017
 NA
NA
 37,171
 46.46
 4.3862,374
The total fair value of RSUs that vested during the years ended December 31, 2014, 2013 2012 and 2011,2012, was $2.93.2 billion, $2.9 billion and $2.8 billion and $5.4 billion, respectively. There were no material grants of stock options or SARs in 2014. The weighted-average grant date per share fair value of stock options and SARs granted during the years ended December 31, 2013, and 2012 and 2011, was $9.58, $8.89$9.58 and $13.04,$8.89, respectively. The total intrinsic value of options exercised during the years ended December 31, 20132014, 20122013 and 20112012, was $507539 million, $283$507 million and $191$283 million,, respectively.
Compensation expense
The Firm recognized the following noncash compensation expense related to its various employee stock-based incentive plans in its Consolidated Statementsstatements of Income.income.
Year ended December 31, (in millions) 2013
 2012
 2011
 2014
 2013
 2012
Cost of prior grants of RSUs and SARs that are amortized over their applicable vesting periods $1,440
 $1,810
 $1,986
 $1,371
 $1,440
 $1,810
Accrual of estimated costs of RSUs and SARs to be granted in future periods including those to full-career eligible employees 779
 735
 689
Accrual of estimated costs of stock-based awards to be granted in future periods including those to full-career eligible employees 819
 779
 735
Total noncash compensation expense related to employee stock-based incentive plans $2,219
 $2,545
 $2,675
 $2,190
 $2,219
 $2,545
At December 31, 2013,2014, approximately $848$758 million (pretax) of compensation cost related to unvested awards had not yet been charged to net income. That cost is expected to be amortized into compensation expense over a weighted-average period of 1.0 year.year. The Firm does not capitalize any compensation cost related to share-based compensation awards to employees.
Cash flows and tax benefits
Income tax benefits related to stock-based incentive arrangements recognized in the Firm’s Consolidated Statementsstatements of Incomeincome for the years ended December 31, 2014, 2013, 2012 and 2011,2012, were $865$854 million,, $1.0 $865 million and $1.0 billion, and $1.0 billion, respectively.
 
The following table sets forth the cash received from the exercise of stock options under all stock-based incentive arrangements, and the actual income tax benefit realized related to tax deductions from the exercise of the stock options.
Year ended December 31, (in millions) 2013
 2012
 2011
 2014
 2013
 2012
Cash received for options exercised $166
 $333
 $354
 $63
 $166
 $333
Tax benefit realized(a)
 42
 53
 31
 104
 42
 53
(a)The tax benefit realized from dividends or dividend equivalents paid on equity-classified share-based payment awards that are charged to retained earnings are recorded as an increase to additional paid-in capital and included in the pool of excess tax benefits available to absorb tax deficiencies on share-based payment awards.
Valuation assumptions
The following table presents the assumptions used to value employee stock options and SARs granted during the years ended December 31, 2013, 2012 and 2011,2012, under the Black-Scholes valuation model. There were no material grants of stock options or SARs for the year ended December 31, 2014.
Year ended December 31, 2013
 2012
 2011
 2013
 2012
Weighted-average annualized valuation assumptions          
Risk-free interest rate 1.18% 1.19% 2.58% 1.18% 1.19%
Expected dividend yield 2.66
 3.15
 2.20
 2.66
 3.15
Expected common stock price volatility 28
 35
 34
 28
 35
Expected life (in years) 6.6 6.6 6.5 6.6 6.6

The expected dividend yield is determined using forward-looking assumptions. The expected volatility assumption is derived from the implied volatility of JPMorgan Chase’sChase’s stock options. The expected life assumption is an estimate of the length of time that an employee might hold an option or SAR before it is exercised or canceled, and the assumption is based on the Firm’s historical experience.


248JPMorgan Chase & Co./20132014 Annual Report229


Notes to consolidated financial statements

Note 11 – Noninterest expense
The following table presents the components of noninterest expense.
Year ended December 31,
(in millions)
2013
 2012
 2011
2014
 2013
 2012
Compensation expense$30,810
 $30,585
 $29,037
$30,160
 $30,810
 $30,585
Noncompensation expense:     
     
Occupancy expense3,693
 3,925
 3,895
Technology, communications and equipment expense5,425
 5,224
 4,947
Occupancy3,909
 3,693
 3,925
Technology, communications and equipment5,804
 5,425
 5,224
Professional and outside services7,641
 7,429
 7,482
7,705
 7,641
 7,429
Marketing2,500
 2,577
 3,143
2,550
 2,500
 2,577
Other expense(a)(b)
19,761
 14,032
 13,559
Amortization of intangibles637
 957
 848
Other(a)(b)
11,146
 20,398
 14,989
Total noncompensation expense39,657
 34,144
 33,874
31,114
 39,657
 34,144
Total noninterest expense$70,467
 $64,729
 $62,911
$61,274
 $70,467
 $64,729
(a)
Included firmwide legal expense of $11.1$2.9 billion,, $5.0 $11.1 billion and $4.9$5.0 billion and for the years ended December 31, 2014, 2013, 2012 and 2011,2012, respectively.
(b)
Included FDIC-related expense of $1.5$1.0 billion,, $1.7 $1.5 billion and $1.5$1.7 billion for the years ended December 31, 2014, 2013, 2012 and 2011,2012, respectively.

Note 12 – Securities
Securities are classified as trading, AFS or held-to-maturity (“HTM”) or trading.. Securities classified as trading assets are discussed in Note 3 on pages 195–215 of this Annual Report.3. Predominantly all of the Firm’s AFS and HTM investment securities (the “investment securities portfolio”) isare held by CIO in connection with its asset-liability management objectives. At December 31, 2013,2014, the average credit rating of the debt securities comprising the investment securities portfolio was AA+ (based upon external ratings where available, and where not available, based primarily upon internal ratings which correspond to ratings as defined by S&P and Moody’s). AFS securities are carried at fair value on the Consolidated Balance Sheets.balance sheets. Unrealized gains and losses, after any applicable hedge accounting adjustments, are reported as net increases or decreases to accumulated other comprehensive income/(loss). The specific identification method is used to determine realized gains and losses on AFS securities, which are included in securities gains/(losses) on the Consolidated Statementsstatements of Income.income. HTM debt securities, which management has the intent and ability to hold until maturity, are carried at amortized cost on the Consolidated Balance Sheets.balance sheets. For both AFS and HTM debt securities, purchase discounts or premiums are generally amortized into interest income.income over the contractual life of the security.
During the first quarter of 2014, the Firm transferred U.S. government agency mortgage-backed securities and obligations of U.S. states and municipalities with a fair value of $19.3 billion from AFS to HTM. These securities were transferred at fair value, and the transfer was a non-cash transaction. AOCI included net pretax unrealized losses of $9 million on the securities at the date of transfer. The transfer reflected the Firm’s intent to hold the securities to maturity in order to reduce the impact of price volatility on AOCI and certain capital measures under Basel III.
Other-than-temporary impairment
AFS debt and equity securities and HTM debt securities in unrealized loss positions are analyzed as part of the Firm’s ongoing assessment of other-than-temporary impairment (“OTTI”). For most types of debt securities, the Firm considers a decline in fair value to be other-than-temporary when the Firm does not expect to recover the entire amortized cost basis of the security. For beneficial interests
in securitizations that are rated below “AA” at their acquisition, or that can be contractually prepaid or otherwise settled in such a way that the Firm would not recover substantially all of its recorded investment, the Firm considers an OTTI to have occurred when there is an adverse change in expected cash flows. For AFS equity securities, the Firm considers a decline in fair value to be other-than-temporary if it is probable that the Firm will not recover its amortized cost basis.
Potential OTTI is considered using a variety of factors, including the length of time and extent to which the market value has been less than cost; adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a security; payment structure of the security; changes to the rating of the security by a rating agency; the volatility of the fair value changes; and the Firm’s intent and ability to hold the security until recovery.
For AFS debt securities, the Firm recognizes OTTI losses in earnings if the Firm has the intent to sell the debt security, or if it is more likely than not that the Firm will be required to sell the debt security before recovery of its amortized cost basis. In these circumstances the impairment loss is equal to the full difference between the amortized cost basis and the fair value of the securities. For debt securities in an unrealized loss position including AFS securitiesthat the Firm has the intent and ability to hold, the expected cash flows to be received from the securities are evaluated to determine if a credit loss exists. In the event of a credit loss, only the amount of impairment associated with the credit loss is recognized in income. Amounts relating to factors other than credit losses are recorded in OCI.
The Firm’s cash flow evaluations take into account the factors noted above and expectations of relevant market and economic data as of the end of the reporting period. For securities issued in a securitization, the Firm estimates cash flows considering underlying loan-level data and structural features of the securitization, such as subordination, excess spread, overcollateralization or other forms of credit enhancement, and compares the losses projected for the underlying collateral (“pool losses”) against the level of credit enhancement in the securitization structure to determine whether these features are sufficient to absorb the pool losses, or whether a credit loss exists. The Firm also performs other analyses to support its cash flow projections, such as first-loss analyses or stress scenarios.


230JPMorgan Chase & Co./2014 Annual Report



For equity securities, OTTI losses are recognized in earnings if the Firm intends to sell the security. In other cases the Firm considers the relevant factors noted above, as well as the Firm’s intent and ability to retain its investment for a period of time sufficient to allow for any anticipated recovery in market value, and whether evidence exists to support a realizable value equal to or greater than the carrying value.cost basis. Any impairment loss on an equity security is equal to the full difference between the amortized cost basis and the fair value of the security.


JPMorgan Chase & Co./2013 Annual Report249

Notes to consolidated financial statements

Realized gains and losses
The following table presents realized gains and losses and credit losses that were recognized in income from AFS securities.
Year ended December 31,
(in millions)
2013
 2012
 2011
2014
 2013
 2012
Realized gains$1,302
 $2,610
 $1,811
$314
 $1,302
 $2,610
Realized losses(614) (457) (142)(233) (614) (457)
Net realized gains(a)
688
 2,153
 1,669
81
 688
 2,153
OTTI losses

 

 



 

 

Credit-related(1) (28) (76)(2) (1) (28)
Securities the Firm intends to sell(a)(20)
(b) 
(15)
(b) 

(2) (20) (15)
Total OTTI losses recognized in income(21) (43) (76)(4) (21) (43)
Net securities gains$667
 $2,110
 $1,593
$77
 $667
 $2,110
(a)
Proceeds from securities sold were within approximately 2% of amortized cost in 2013, and within approximately 4% of amortized cost in 2012 and 2011.
(b)
Excludes realized losses on securities sold of $3 million, $12 million and $24 million for the years ended December 31, 2014, 2013 and 2012, respectively that had been previously reported as an OTTI loss due to the intention to sell the securities.































The amortized costs and estimated fair values of the investment securities portfolio were as follows for the dates indicated.
2013 20122014 2013
December 31, (in millions)Amortized costGross unrealized gainsGross unrealized losses
Fair
value
 Amortized costGross unrealized gainsGross unrealized losses
Fair
value
Amortized costGross unrealized gainsGross unrealized losses
Fair
value
 Amortized costGross unrealized gainsGross unrealized losses
Fair
value
Available-for-sale debt securities              
Mortgage-backed securities:              
U.S. government agencies(a)
$76,428
$2,364
$977
 $77,815
 $93,693
$4,708
$13
 $98,388
$63,089
$2,302
$72
 $65,319
 $76,428
$2,364
$977
 $77,815
Residential:              
Prime and Alt-A2,744
61
27
 2,778
 1,853
83
3
 1,933
5,595
78
29
 5,644
 2,744
61
27
 2,778
Subprime908
23
1
 930
 825
28

 853
677
14

 691
 908
23
1
 930
Non-U.S.57,448
1,314
1
 58,761
 70,358
1,524
29
 71,853
43,550
1,010

 44,560
 57,448
1,314
1
 58,761
Commercial15,891
560
26
 16,425
 12,268
948
13
 13,203
20,687
438
17
 21,108
 15,891
560
26
 16,425
Total mortgage-backed securities153,419
4,322
1,032
 156,709
 178,997
7,291
58
 186,230
133,598
3,842
118
 137,322
 153,419
4,322
1,032
 156,709
U.S. Treasury and government agencies(a)
21,310
385
306
 21,389
 12,022
116
8
 12,130
13,603
56
14
 13,645
 21,310
385
306
 21,389
Obligations of U.S. states and municipalities29,741
707
987
 29,461
 19,876
1,845
10
 21,711
27,841
2,243
16
 30,068
 29,741
707
987
 29,461
Certificates of deposit1,041
1
1
 1,041
 2,781
4
2
 2,783
1,103
1
1
 1,103
 1,041
1
1
 1,041
Non-U.S. government debt securities55,507
863
122
 56,248
 65,168
901
25
 66,044
51,492
1,272
21
 52,743
 55,507
863
122
 56,248
Corporate debt securities21,043
498
29
 21,512
 37,999
694
84
 38,609
18,158
398
24
 18,532
 21,043
498
29
 21,512
Asset-backed securities:              
Collateralized loan obligations28,130
236
136
 28,230
 27,483
465
52
 27,896
30,229
147
182
 30,194
 28,130
236
136
 28,230
Other12,062
186
3
 12,245
 12,816
166
11
 12,971
12,442
184
11
 12,615
 12,062
186
3
 12,245
Total available-for-sale debt securities322,253
7,198
2,616
 326,835
 357,142
11,482
250
 368,374
288,466
8,143
387
 296,222
 322,253
7,198
2,616
 326,835
Available-for-sale equity securities3,125
17

 3,142
 2,750
21

 2,771
2,513
17

 2,530
 3,125
17

 3,142
Total available-for-sale securities$325,378
$7,215
$2,616
 $329,977
 $359,892
$11,503
$250
 $371,145
$290,979
$8,160
$387
 $298,752
 $325,378
$7,215
$2,616
 $329,977
Total held-to-maturity securities(b)
$24,026
$22
$317
 $23,731
 $7
$1
$
 $8
$49,252
$1,902
$
 $51,154
 $24,026
$22
$317
 $23,731
(a)
Includes total U.S. government-sponsored enterprise obligations with fair values of $67.0$59.3 billion and $84.0$67.0 billion at December 31, 20132014 and 2012,2013, respectively, which were predominantly mortgage-related.
(b)As of December 31, 2014, consists of MBS issued by U.S. government-sponsored enterprises with an amortized cost of $35.3 billion, MBS issued by U.S. government agencies with an amortized cost of $3.7 billion and obligations of U.S. states and municipalities with an amortized cost of $10.2 billion. As of December 31, 2013, consists of MBS issued by U.S. government-sponsored enterprises with an amortized cost of $23.1 billion and obligations of U.S. states and municipalities with an amortized cost of $920 million.




250JPMorgan Chase & Co./20132014 Annual Report231


Notes to consolidated financial statements

Securities impairment
The following tables present the fair value and gross unrealized losses for the investment securities portfolio by aging category at December 31, 20132014 and 20122013.
Securities with gross unrealized lossesSecurities with gross unrealized losses
Less than 12 months 12 months or more Less than 12 months 12 months or more 
December 31, 2013 (in millions)Fair valueGross unrealized losses Fair valueGross unrealized lossesTotal fair valueTotal gross unrealized losses
December 31, 2014 (in millions)Fair valueGross unrealized losses Fair valueGross unrealized lossesTotal fair valueTotal gross unrealized losses
Available-for-sale debt securities      
Mortgage-backed securities:      
U.S. government agencies$20,293
$895
 $1,150
$82
$21,443
$977
$1,118
$5
 $4,989
$67
$6,107
$72
Residential:      
Prime and Alt-A1,061
27
 

1,061
27
1,840
10
 405
19
2,245
29
Subprime152
1
 

152
1


 



Non-U.S.

 158
1
158
1


 



Commercial3,980
26
 

3,980
26
4,803
15
 92
2
4,895
17
Total mortgage-backed securities25,486
949
 1,308
83
26,794
1,032
7,761
30
 5,486
88
13,247
118
U.S. Treasury and government agencies6,293
250
 237
56
6,530
306
8,412
14
 

8,412
14
Obligations of U.S. states and municipalities15,387
975
 55
12
15,442
987
1,405
15
 130
1
1,535
16
Certificates of deposit988
1
 

988
1
1,050
1
 

1,050
1
Non-U.S. government debt securities11,286
110
 821
12
12,107
122
4,433
4
 906
17
5,339
21
Corporate debt securities1,580
21
 505
8
2,085
29
2,492
22
 80
2
2,572
24
Asset-backed securities:      
Collateralized loan obligations18,369
129
 393
7
18,762
136
13,909
76
 9,012
106
22,921
182
Other1,114
3
 

1,114
3
2,258
11
 

2,258
11
Total available-for-sale debt securities80,503
2,438
 3,319
178
83,822
2,616
41,720
173
 15,614
214
57,334
387
Available-for-sale equity securities

 





 



Held-to-maturity securities20,745
317
 

20,745
317


 



Total securities with gross unrealized losses$101,248
$2,755
 $3,319
$178
$104,567
$2,933
$41,720
$173
 $15,614
$214
$57,334
$387

 Securities with gross unrealized losses
 Less than 12 months 12 months or more  
December 31, 2013 (in millions)Fair valueGross unrealized losses Fair valueGross unrealized lossesTotal fair valueTotal gross unrealized losses
Available-for-sale debt securities       
Mortgage-backed securities:       
U.S. government agencies$20,293
$895
 $1,150
$82
$21,443
$977
Residential:       
Prime and Alt-A1,061
27
 

1,061
27
Subprime152
1
 

152
1
Non-U.S.

 158
1
158
1
Commercial3,980
26
 

3,980
26
Total mortgage-backed securities25,486
949
 1,308
83
26,794
1,032
U.S. Treasury and government agencies6,293
250
 237
56
6,530
306
Obligations of U.S. states and municipalities15,387
975
 55
12
15,442
987
Certificates of deposit988
1
 

988
1
Non-U.S. government debt securities11,286
110
 821
12
12,107
122
Corporate debt securities1,580
21
 505
8
2,085
29
Asset-backed securities:       
Collateralized loan obligations18,369
129
 393
7
18,762
136
Other1,114
3
 

1,114
3
Total available-for-sale debt securities80,503
2,438
 3,319
178
83,822
2,616
Available-for-sale equity securities

 



Held-to-maturity securities20,745
317
 

20,745
317
Total securities with gross unrealized losses$101,248
$2,755
 $3,319
$178
$104,567
$2,933

JPMorgan Chase & Co./2013 Annual Report251

Notes to consolidated financial statements

 Securities with gross unrealized losses
 Less than 12 months 12 months or more  
December 31, 2012 (in millions)Fair valueGross unrealized losses Fair valueGross unrealized lossesTotal fair valueTotal gross unrealized losses
Available-for-sale debt securities       
Mortgage-backed securities:       
U.S. government agencies$2,440
$13
 $
$
$2,440
$13
Residential:       
Prime and Alt-A218
2
 76
1
294
3
Subprime

 



Non-U.S.2,442
6
 734
23
3,176
29
Commercial1,159
8
 312
5
1,471
13
Total mortgage-backed securities6,259
29
 1,122
29
7,381
58
U.S. Treasury and government agencies4,198
8
 

4,198
8
Obligations of U.S. states and municipalities907
10
 

907
10
Certificates of deposit741
2
 

741
2
Non-U.S. government debt securities14,527
21
 1,927
4
16,454
25
Corporate debt securities2,651
10
 5,641
74
8,292
84
Asset-backed securities:       
Collateralized loan obligations6,328
17
 2,063
35
8,391
52
Other2,076
7
 275
4
2,351
11
Total available-for-sale debt securities37,687
104
 11,028
146
48,715
250
Available-for-sale equity securities

 



Held-to-maturity securities

 



Total securities with gross unrealized losses$37,687
$104
 $11,028
$146
$48,715
$250

252232 JPMorgan Chase & Co./20132014 Annual Report



Other-than-temporary impairment
The following table presents OTTI losses that are included in the securities gains and losses table above.
Year ended December 31,
(in millions)
 2013
 2012
 2011
  2014
 2013
 2012
 
Debt securities the Firm does not intend to sell that have credit losses              
Total OTTI(a)
 $(1) $(113) $(27)  $(2) $(1) $(113) 
Losses recorded in/(reclassified from) AOCI 
 85
 (49)  
 
 85
 
Total credit losses recognized in income(b)
 (1) (28) (76)  (2) (1) (28) 
Securities the Firm intends to sell(b) (20)
(c) 
(15)
(c) 

  (2) (20) (15) 
Total OTTI losses recognized in income $(21) $(43) $(76)  $(4) $(21) $(43) 
(a)For initial OTTI, represents the excess of the amortized cost over the fair value of AFS debt securities. For subsequent impairments of the same security, represents additional declines in fair value subsequent to previously recorded OTTI, if applicable.
(b)Subsequent credit losses may be recorded on securities without a corresponding further decline in fair value if there has been a decline in expected cash flows.
(c)
Excludes realized losses on securities sold of $12$3 million, $12 million and $24 million for the years ended December 31, 2014, 2013 and 2012, respectively that had been previously reported as an OTTI loss due to the intention to sell the securities.
 
Changes in the credit loss component of credit-impaired debt securities
The following table presents a rollforward for the years ended December 31, 20132014, 20122013 and 20112012, of the credit loss component of OTTI losses that have been recognized in income, related to AFS debt securities that the Firm does not intend to sell.
Year ended December 31, (in millions)2013
2012
2011
2014
2013
2012
Balance, beginning of period$522
$708
$632
$1
$522
$708
Additions:  
Newly credit-impaired securities1
21
4
2
1
21
Losses reclassified from other comprehensive income on previously credit-impaired securities
7
72


7
Reductions:  
Sales and redemptions of credit-impaired securities(522)(214)

(522)(214)
Balance, end of period$1
$522
$708
$3
$1
$522
Gross unrealized losses
Gross unrealized losses including thosehave generally decreased since December 31, 2013. Though losses on securities that have been in an unrealized loss position for 12 months or more have generally increased, since December 31, 2012.the increase is not material. The Firm has recognized the unrealized losses on securities it intends to sell. As of December 31, 2013,2014, the Firm does not intend to sell any securities with a loss position in AOCI, and it is not likely that the Firm will be required to sell these securities before recovery of their amortized cost basis. Except for the securities reported in the table above, for which credit losses have been recognized in income, the Firm believes that the securities with an unrealized loss in AOCI are not other-than-temporarily impaired as of December 31, 2013.2014.



JPMorgan Chase & Co./20132014 Annual Report 253233

Notes to consolidated financial statements

Contractual maturities and yields
The following table presents the amortized cost and estimated fair value at December 31, 20132014, of JPMorgan Chase’s investment securities portfolio by contractual maturity.
By remaining maturity
December 31, 2013
(in millions)
Due in one
year or less
Due after one year through five yearsDue after five years through 10 years
Due after
10 years(c)
Total
By remaining maturity
December 31, 2014
(in millions)
Due in one
year or less
Due after one year through five yearsDue after five years through 10 years
Due after
10 years(c)
Total
Available-for-sale debt securities  
Mortgage-backed securities(a)
  
Amortized cost$209
$13,689
$8,239
$131,282
$153,419
$996
$14,132
$5,768
$112,702
$133,598
Fair value210
14,117
8,489
133,893
156,709
1,003
14,467
5,974
115,878
137,322
Average yield(b)
2.17%2.10%2.83%2.93%2.85%2.65%1.85%3.12%2.93%2.82%
U.S. Treasury and government agencies(a)
  
Amortized cost$8,781
$10,246
$1,425
$858
$21,310
$2,209
$
$10,284
$1,110
$13,603
Fair value8,792
10,257
1,425
915
21,389
2,215

10,275
1,155
13,645
Average yield(b)
0.36%0.39%0.34%0.59%0.38%0.80%%0.62%0.35%0.63%
Obligations of U.S. states and municipalities  
Amortized cost$57
$479
$1,644
$27,561
$29,741
$65
$498
$1,432
$25,846
$27,841
Fair value58
505
1,664
27,234
29,461
66
515
1,508
27,979
30,068
Average yield(b)
3.12%4.91%4.27%6.19%6.06%2.13%4.00%4.93%6.78%6.63%
Certificates of deposit  
Amortized cost$990
$51
$
$
$1,041
$1,052
$51
$
$
$1,103
Fair value988
53


1,041
1,050
53


1,103
Average yield(b)
6.37%3.28%%%6.22%0.84%3.28%%%0.95%
Non-U.S. government debt securities  
Amortized cost$11,210
$16,999
$24,735
$2,563
$55,507
$13,559
$14,276
$21,220
$2,437
$51,492
Fair value11,223
17,191
25,166
2,668
56,248
13,588
14,610
21,957
2,588
52,743
Average yield(b)
2.72%2.26%1.39%1.64%1.94%3.31%2.04%1.04%1.19%1.90%
Corporate debt securities  
Amortized cost$2,871
$12,318
$5,854
$
$21,043
$3,830
$9,619
$4,523
$186
$18,158
Fair value2,873
12,638
6,001

21,512
3,845
9,852
4,651
184
18,532
Average yield(b)
1.94%2.41%2.60%%2.40%2.39%2.40%2.56%3.43%2.45%
Asset-backed securities  
Amortized cost$42
$2,412
$15,135
$22,603
$40,192
$
$2,240
$17,439
$22,992
$42,671
Fair value42
2,438
15,258
22,737
40,475

2,254
17,541
23,014
42,809
Average yield(b)
2.17%1.98%1.74%1.80%1.79%%1.66%1.75%1.73%1.73%
Total available-for-sale debt securities  
Amortized cost$24,160
$56,194
$57,032
$184,867
$322,253
$21,711
$40,816
$60,666
$165,273
$288,466
Fair value24,186
57,199
58,003
187,447
326,835
21,767
41,751
61,906
170,798
296,222
Average yield(b)
1.91%1.93%1.87%3.25%2.67%2.74%2.06%1.58%3.32%2.73%
Available-for-sale equity securities  
Amortized cost$
$
$
$3,125
$3,125
$
$
$
$2,513
$2,513
Fair value


3,142
3,142



2,530
2,530
Average yield(b)
%%%0.20%0.20%%%%0.25%0.25%
Total available-for-sale securities  
Amortized cost$24,160
$56,194
$57,032
$187,992
$325,378
$21,711
$40,816
$60,666
$167,786
$290,979
Fair value24,186
57,199
58,003
190,589
329,977
21,767
41,751
61,906
173,328
298,752
Average yield(b)
1.91%1.93%1.87%3.20%2.65%2.74%2.06%1.58%3.28%2.71%
Total held-to-maturity securities  
Amortized cost$
$3
$1
$24,022
$24,026
$
$54
$487
$48,711
$49,252
Fair value
4
1
23,726
23,731

54
512
50,588
51,154
Average yield(b)
%6.86%6.48%3.53%3.53%%4.33%4.81%3.98%3.98%
(a)
U.S. government-sponsored enterprises were the only issuers whose securities exceeded 10% of JPMorgan Chase’s total stockholders’ equity at December 31, 20132014.
(b)Average yield is computed using the effective yield of each security owned at the end of the period, weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of premiums and accretion of discounts, and the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. The effective yield excludes unscheduled principal prepayments; and accordingly, actual maturities of securities may differ from their contractual or expected maturities as certain securities may be prepaid.
(c)
Includes securities with no stated maturity. Substantially all of the Firm’s residential mortgage-backed securities and collateralized mortgage obligations are due in 10 years or more, based on contractual maturity. The estimated duration, which reflects anticipated future prepayments, based on a consensus of dealers in the market, is approximately five years for agency residential mortgage-backed securities, twothree years for agency residential collateralized mortgage obligations and threefour years for nonagency residential collateralized mortgage obligations.

254234 JPMorgan Chase & Co./20132014 Annual Report



Note 13 – Securities financing activities
JPMorgan Chase enters into resale agreements, repurchase agreements, securities borrowed transactions and securities loaned transactions (collectively, “securities financing agreements”) primarily to finance the Firm’s inventory positions, acquire securities to cover short positions, accommodate customers’ financing needs, and settle other securities obligations.
Securities financing agreements are treated as collateralized financings on the Firm’s Consolidated Balance Sheets.balance sheets. Resale and repurchase agreements are generally carried at the amounts at which the securities will be subsequently sold or repurchased. Securities borrowed and securities loaned transactions are generally carried at the amount of cash collateral advanced or received. Where appropriate under applicable accounting guidance, resale and repurchase agreements with the same counterparty are reported on a net basis. For further discussion of the offsetting of assets and liabilities, see Note 1 on pages 189–191 of this Annual Report.1. Fees received and paid in
 
and paid in connection with securities financing agreements are recorded in interest income and interest expense on the Consolidated Statementsstatements of Income.income.
The Firm has elected the fair value option for certain securities financing agreements. For further information regarding the fair value option, see Note 4 on pages 215–218 of this Annual Report.4. The securities financing agreements for which the fair value option has been elected are reported within securities purchased under resale agreements; securities loaned or sold under repurchase agreements; and securities borrowed on the Consolidated Balance Sheets.balance sheets. Generally, for agreements carried at fair value, current-period interest accruals are recorded within interest income and interest expense, with changes in fair value reported in principal transactions revenue. However, for financial instruments containing embedded derivatives that would be separately accounted for in accordance with accounting guidance for hybrid instruments, all changes in fair value, including any interest elements, are reported in principal transactions revenue.


The following table presents as of December 31, 20132014 and 20122013, the gross and net securities purchased under resale agreements and securities borrowed. Securities purchased under resale agreements have been presented on the Consolidated Balance Sheetsbalance sheets net of securities sold under repurchase agreements where the Firm has obtained an appropriate legal opinion with respect to the master netting agreement, and where the other relevant criteria have been met. Where such a legal opinion has not been either sought or obtained, the securities purchased under resale agreements are not eligible for netting and are shown separately in the table below. Securities borrowed are presented on a gross basis on the Consolidated Balance Sheets.balance sheets.
2013  2012 2014  2013 
December 31, (in millions)Gross asset balanceAmounts netted on the Consolidated Balance SheetsNet asset balance Gross asset balanceAmounts netted on the Consolidated Balance SheetsNet asset balance Gross asset balanceAmounts netted on the Consolidated balance sheetsNet asset balance Gross asset balanceAmounts netted on the Consolidated balance sheetsNet asset balance 
Securities purchased under resale agreements        
Securities purchased under resale agreements with an appropriate legal opinion$354,814
$(115,408)$239,406
 $381,377
$(96,947)$284,430
 $341,989
$(142,719)$199,270
 $354,814
$(115,408)$239,406
 
Securities purchased under resale agreements where an appropriate legal opinion has not been either sought or obtained8,279
 8,279
 10,983
 10,983
 15,751
 15,751
 8,279
 8,279
 
Total securities purchased under resale agreements$363,093
$(115,408)$247,685
(a) 
 $392,360
$(96,947)$295,413
(a) 
$357,740
$(142,719)$215,021
(a) 
 $363,093
$(115,408)$247,685
(a) 
Securities borrowed$111,465
N/A
$111,465
(b)(c) 
 $119,017
N/A
$119,017
(b)(c) 
$110,435
N/A
$110,435
(b)(c) 
 $111,465
N/A
$111,465
(b)(c) 
(a)
At December 31, 20132014 and 2012,2013, included securities purchased under resale agreements of $25.1$28.6 billion and $24.3$25.1 billion,, respectively, accounted for at fair value.
(b)
At December 31, 20132014 and 2012,2013, included securities borrowed of $3.7$992 million and $3.7 billion, and $10.2 billion, respectively, accounted for at fair value.
(c)
Included $26.9$28.0 billion and $28.4$26.9 billion at December 31, 20132014 and 2012,2013, respectively, of securities borrowed where an appropriate legal opinion has not been either sought or obtained with respect to the master netting agreement. The prior period amounts have been revised with a corresponding impact in the table below. This revision had no impact on the Firm’s Consolidated Balance Sheets or its results of operations.

JPMorgan Chase & Co./20132014 Annual Report 255235

Notes to consolidated financial statements

The following table presents information as of December 31, 20132014 and 20122013, regarding the securities purchased under resale agreements and securities borrowed for which an appropriate legal opinion has been obtained with respect to the master netting agreement. The below table excludes information related to resale agreements and securities borrowed where such a legal opinion has not been either sought or obtained.
2013 20122014 2013
  
Amounts not nettable on the Consolidated Balance Sheets(a)
    
Amounts not nettable on the Consolidated Balance Sheets(a)
   
Amounts not nettable on the Consolidated balance sheets(a)
    
Amounts not nettable on the Consolidated balance sheets(a)
 
December 31, (in millions)Net asset balance 
Financial instruments(b)
Cash collateralNet exposure Net asset balance 
Financial instruments(b)
Cash collateralNet exposureNet asset balance 
Financial instruments(b)
Cash collateralNet exposure Net asset balance 
Financial instruments(b)
Cash collateralNet exposure
Securities purchased under resale agreements with an appropriate legal opinion$239,406
 $(234,495)$(98)$4,813
 $284,430
 $(282,468)$(998)$964
$199,270
 $(196,136)$(232)$2,902
 $239,406
 $(234,495)$(98)$4,813
Securities borrowed$84,531
 $(81,127)$
$3,404
 $90,609
 $(87,651)$
$2,958
$82,464
 $(80,267)$
$2,197
 $84,531
 $(81,127)$
$3,404
(a)For some counterparties, the sum of the financial instruments and cash collateral not nettable on the Consolidated Balance Sheetsbalance sheets may exceed the net asset balance. Where this is the case the total amounts reported in these two columns are limited to the balance of the net reverse repurchase agreement or securities borrowed asset with that counterparty. As a result a net exposure amount is reported even though the Firm, on an aggregate basis for its securities purchased under resale agreements and securities borrowed, has received securities collateral with a total fair value that is greater than the funds provided to counterparties.
(b)Includes financial instrument collateral received, repurchase liabilities and securities loaned liabilities with an appropriate legal opinion with respect to the master netting agreement; these amounts are not presented net on the Consolidated Balance Sheetsbalance sheets because other U.S. GAAP netting criteria are not met.

The following table presents as of December 31, 20132014 and 20122013, the gross and net securities sold under repurchase agreements and securities loaned. Securities sold under repurchase agreements have been presented on the Consolidated Balance Sheetsbalance sheets net of securities purchased under resale agreements where the Firm has obtained an appropriate legal opinion with respect to the master netting agreement, and where the other relevant criteria have been met. Where such a legal opinion has not been either sought or obtained, the securities sold under repurchase agreements are not eligible for netting and are shown separately in the table below. Securities loaned are presented on a gross basis on the Consolidated Balance Sheets.balance sheets.
2013 2012 2014 2013 
December 31, (in millions)Gross liability balanceAmounts netted on the Consolidated Balance SheetsNet liability balance  Gross liability balanceAmounts netted on the Consolidated Balance SheetsNet liability balance Gross liability balanceAmounts netted on the Consolidated balance sheetsNet liability balance Gross liability balance Amounts netted on the Consolidated balance sheetsNet liability balance 
Securities sold under repurchase agreements            
Securities sold under repurchase agreements with an appropriate legal opinion$261,265
$(115,408)$145,857
 $301,352
$(96,947)$204,405
 $289,619
$(142,719)$146,900
 $257,630
(f) 
$(115,408)$142,222
(f) 
Securities sold under repurchase agreements where an appropriate legal opinion has not been either sought or obtained(a)
14,508
 14,508
 11,155
 11,155
 22,906
 22,906
 18,143
(f) 
 18,143
(f) 
Total securities sold under repurchase agreements$275,773
$(115,408)$160,365
(c) 
 $312,507
$(96,947)$215,560
(c) 
$312,525
$(142,719)$169,806
(c) 
$275,773
 $(115,408)$160,365
(c) 
Securities loaned(b)
$25,769
N/A
$25,769
(d)(e) 
 $30,458
N/A
$30,458
(d)(e) 
$25,927
N/A
$25,927
(d)(e) 
$25,769
 N/A
$25,769
(d)(e) 
(a)
Includes repurchase agreements that are not subject to a master netting agreement but do provide rights to collateral.
(b)
Included securities-for-securities borrow vs. pledge transactions of $5.8$4.1 billion and $6.9$5.8 billion at December 31, 20132014 and 2012,2013, respectively, when acting as lender and as presented within other liabilities in the Consolidated Balance Sheets.
balance sheets.
(c)
At December 31, 20132014 and 2012,2013, included securities sold under repurchase agreements of $4.9$3.0 billion and $3.9$4.9 billion,, respectively, accounted for at fair value.
(d)
At December 31, 2013, and 2012, included securities loaned of $483$483 million and $457 million, respectively, accounted for at fair value.
value; there were no securities loaned accounted for at fair value at December 31, 2014.
(e)
Included $397$537 million and $889$397 million at December 31, 20132014 and 2012,2013, respectively, of securities loaned where an appropriate legal opinion has not been either sought or obtained with respect to the master netting agreement.
(f)The prior period amounts have been revised with a corresponding impact in the table below. This revision had no impact on the Firm’s Consolidated balance sheets or its results of operations.

256236 JPMorgan Chase & Co./20132014 Annual Report



The following table presents information as of December 31, 20132014 and 20122013, regarding the securities sold under repurchase agreements and securities loaned for which an appropriate legal opinion has been obtained with respect to the master netting agreement. The below table excludes information related to repurchase agreements and securities loaned where such a legal opinion has not been either sought or obtained.
2013 20122014 2013
  
Amounts not nettable on the Consolidated balance sheets(a)
    
Amounts not nettable on the Consolidated balance sheets(a)
   
Amounts not nettable on the Consolidated balance sheets(a)
    
Amounts not nettable on the Consolidated balance sheets(a)
 
December 31, (in millions)Net liability balance 
Financial instruments(b)
Cash collateral
Net amount(c)
 Net liability balance 
Financial instruments(b)
Cash collateral
Net amount(c)
Net liability balance 
Financial instruments(b)
Cash collateral
Net amount(c)
 Net liability balance 
Financial instruments(b)
 Cash collateral
Net amount(c)
Securities sold under repurchase agreements with an appropriate legal opinion$145,857
 $(142,686)$(450)$2,721
 $204,405
 $(202,925)$(162)$1,318
$146,900
 $(143,985)$(363)$2,552
 $142,222
(d) 
$(139,051)
(d) 
$(450)$2,721
Securities loaned$25,372
 $(25,125)$
$247
 $29,569
 $(28,465)$
$1,104
$25,390
 $(25,040)$
$350
 $25,372
 $(25,125) $
$247
(a)For some counterparties the sum of the financial instruments and cash collateral not nettable on the Consolidated Balance Sheetsbalance sheets may exceed the net liability balance. Where this is the case the total amounts reported in these two columns are limited to the balance of the net repurchase agreement or securities loaned liability with that counterparty.
(b)Includes financial instrument collateral transferred, reverse repurchase assets and securities borrowed assets with an appropriate legal opinion with respect to the master netting agreement; these amounts are not presented net on the Consolidated Balance Sheetsbalance sheets because other U.S. GAAP netting criteria are not met.
(c)Net amount represents exposure of counterparties to the Firm.
(d)The prior period amounts have been revised with a corresponding impact in the table above. This revision had no impact on the Firm’s Consolidated balance sheets or its results of operations.

JPMorgan Chase’s policy is to take possession, where possible, of securities purchased under resale agreements and of securities borrowed. The Firm monitors the value of the underlying securities (primarily G7 government securities, U.S. agency securities and agency MBS, and equities) that it has received from its counterparties and either requests additional collateral or returns a portion of the collateral when appropriate in light of the market value of the underlying securities. Margin levels are established initially based upon the counterparty and type of collateral and monitored on an ongoing basis to protect against declines in collateral value in the event of default. JPMorgan Chase typically enters into master netting agreements and other collateral arrangements with its resale agreement and securities borrowed counterparties, which provide for the right to liquidate the purchased or borrowed securities in the event of a customer default. As a result of the Firm’s credit risk mitigation practices with respect to resale and securities borrowed agreements as described above, the Firm did not hold any reserves for credit impairment with respect to these agreements as of December 31, 20132014 and 2012.2013.
For further information regarding assets pledged and collateral received in securities financing agreements, see Note 30 on page 325 of this Annual Report.30.
Transfers not qualifying for sale accounting
In addition, at December 31, 20132014 and 20122013, the Firm held $14.613.8 billion and $9.614.6 billion, respectively, of financial assets for which the rights have been transferred to third parties; however, the transfers did not qualify as a sale in accordance with U.S. GAAP. These transfers have been recognized as collateralized financing transactions. The transferred assets are recorded in trading assets, other assets and loans, and the corresponding liabilities are predominantly recorded in other borrowed funds accounts payable and other liabilities, and long-term debt, on the Consolidated Balance Sheets.balance sheets.



JPMorgan Chase & Co./20132014 Annual Report 257237

Notes to consolidated financial statements

Note 14 – Loans
Loan accounting framework
The accounting for a loan depends on management’s strategy for the loan, and on whether the loan was credit-impaired at the date of acquisition. The Firm accounts for loans based on the following categories:
Originated or purchased loans held-for-investment (i.e., “retained”), other than purchased credit-impaired (“PCI”) loans
Loans held-for-sale
Loans at fair value
PCI loans held-for-investment
The following provides a detailed accounting discussion of these loan categories:
Loans held-for-investment (other than PCI loans)
Originated or purchased loans held-for-investment, other than PCI loans, are measured at the principal amount outstanding, net of the following: allowance for loan losses; net charge-offs; interest applied to principal (for loans accounted for on the cost recovery method); unamortized discounts and premiums; and net deferred loan fees or costs. Credit card loans also include billed finance charges and fees net of an allowance for uncollectible amounts.
Interest income
Interest income on performing loans held-for-investment, other than PCI loans, is accrued and recognized as interest income at the contractual rate of interest. Purchase price discounts or premiums, as well as net deferred loan fees or costs, are amortized into interest income over the life of the loan to produce a level rate of return.
Nonaccrual loans
Nonaccrual loans are those on which the accrual of interest has been suspended. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status and considered nonperforming when full payment of principal and interest is in doubt, which for consumer loans, excluding credit card, generally occursor when principal orand interest ishas been in default for a period of 90 days or more, past due unless the loan is both well securedwell-secured and in the process of collection. A loan is determined to be past due when the minimum payment is not received from the borrower by the contractually specified due date or for certain loans (e.g., residential real estate loans), when a monthly payment is due and unpaid for 30 days or more. Consumer, excluding credit card, loans that are less than 90 days past due may be placed on nonaccrual status when there is evidence that full payment of principal and interest is in doubt (e.g., performing junior liens that are subordinate to nonperforming senior liens). Finally, collateral-dependent loans are typically maintained on nonaccrual status.
 
On the date a loan is placed on nonaccrual status, all interest accrued but not collected is reversed against interest income. In addition, the amortization of deferred amounts is suspended. Interest income on nonaccrual loans may be recognized as cash interest payments are received (i.e., on a cash basis) if the recorded loan balance is deemed fully collectible; however, if there is doubt regarding the ultimate collectibility of the recorded loan balance, all interest cash receipts are applied to reduce the carrying value of the loan (the cost recovery method). For consumer loans, application of this policy typically results in the Firm recognizing interest income on nonaccrual consumer loans on a cash basis.
A loan may be returned to accrual status when repayment is reasonably assured and there has been demonstrated performance under the terms of the loan or, if applicable, the terms of the restructured loan.
As permitted by regulatory guidance, credit card loans are generally exempt from being placed on nonaccrual status; accordingly, interest and fees related to credit card loans continue to accrue until the loan is charged off or paid in full. However, the Firm separately establishes an allowance for the estimated uncollectible portion of accrued interest and fee income on credit card loans. The allowance is established with a charge to interest income and is reported as an offset to loans.
Allowance for loan losses
The allowance for loan losses represents the estimated probable credit losses inherent in the held-for-investment loan portfolio at the balance sheet date. Changes in the allowance for loan losses are recorded in the provision for credit losses on the Firm’s Consolidated Statementsstatements of Income.income. See Note 15 on pages 284–287 of this Annual Report for further information on the Firm’s accounting policespolicies for the allowance for loan losses.
Charge-offs
Consumer loans, other than risk-rated business banking, risk-rated auto and PCI loans, are generally charged off or charged down to the net realizable value of the underlying collateral (i.e., fair value less costs to sell), with an offset to the allowance for loan losses, upon reaching specified stages of delinquency in accordance with standards established by the Federal Financial Institutions Examination Council (“FFIEC”). Residential real estate loans, non-modified credit card loans and scored business banking loans are generally charged off at 180 days past due. In the second quarter of 2012,2013, the Firm revised its policy to charge-off modified credit card loans that do not comply with their modified payment terms at 120 days past due rather than 180 days past due. Auto and student loans are charged off no later than 120 days past due.


258238 JPMorgan Chase & Co./20132014 Annual Report



Certain consumer loans will be charged off earlier than the FFIEC charge-off standards in certain circumstances as follows:
A charge-off is recognized when a loan is modified in a TDR if the loan is determined to be collateral-dependent. A loan is considered to be collateral-dependent when repayment of the loan is expected to be provided solely by the underlying collateral, rather than by cash flows from the borrower’s operations, income or other resources.
Loans to borrowers who have experienced an event (e.g., bankruptcy) that suggests a loss is either known or highly certain are subject to accelerated charge-off standards. Residential real estate and auto loans are charged off when the loan becomes 60 days past due, or sooner if the loan is determined to be collateral-dependent. Credit card and scored business banking loans are charged off within 60 days of receiving notification of the bankruptcy filing or other event. Student loans are generally charged off when the loan becomes 60 days past due after receiving notification of a bankruptcy.
Auto loans are written down to net realizable value upon repossession of the automobile and after a redemption period (i.e., the period during which a borrower may cure the loan) has passed.
Other than in certain limited circumstances, the Firm typically does not recognize charge-offs on government-guaranteed loans.
Wholesale loans, risk-rated business banking loans and risk-rated auto loans are charged off when it is highly certain that a loss has been realized, including situations where a loan is determined to be both impaired and collateral-dependent. The determination of whether to recognize a charge-off includes many factors, including the prioritization of the Firm’s claim in bankruptcy, expectations of the workout/restructuring of the loan and valuation of the borrower’s equity or the loan collateral.
When a loan is charged down to the estimated net realizable value, the determination of the fair value of the collateral depends on the type of collateral (e.g., securities, real estate). In cases where the collateral is in the form of liquid securities, the fair value is based on quoted market prices or broker quotes. For illiquid securities or other financial assets, the fair value of the collateral is estimated using a discounted cash flow model.
 
For residential real estate loans, collateral values are based upon external valuation sources. When it becomes likely that a borrower is either unable or unwilling to pay, the Firm obtains a broker’s price opinion of the home based on an exterior-only valuation (“exterior opinions”), which is then updated at least every six months thereafter. As soon as practicable after the Firm receives the property in satisfaction of a debt (e.g., by taking legal title or physical possession), generally, either through foreclosure or upon the execution of a deed in lieu of foreclosure transaction with the borrower, the Firm obtains an appraisal based on an inspection that includes the interior of the home (“interior appraisals”appraisals��). Exterior opinions and interior appraisals are discounted based upon the Firm’s experience with actual liquidation values as compared to the estimated values provided by exterior opinions and interior appraisals, considering state- and product-specific factors.
For commercial real estate loans, collateral values are generally based on appraisals from internal and external valuation sources. Collateral values are typically updated every six to twelve months, either by obtaining a new appraisal or by performing an internal analysis, in accordance with the Firm’s policies. The Firm also considers both borrower- and market-specific factors, which may result in obtaining appraisal updates or broker price opinions at more frequent intervals.
Loans held-for-sale
Held-for-sale loans are measured at the lower of cost or fair value, with valuation changes recorded in noninterest revenue. For consumer loans, the valuation is performed on a portfolio basis. For wholesale loans, the valuation is performed on an individual loan basis.
Interest income on loans held-for-sale is accrued and recognized based on the contractual rate of interest.
Loan origination fees or costs and purchase price discounts or premiums are deferred in a contra loan account until the related loan is sold. The deferred fees and discounts or premiums are an adjustment to the basis of the loan and therefore are included in the periodic determination of the lower of cost or fair value adjustments and/or the gain or lossesloss recognized at the time of sale.
Held-for-sale loans are subject to the nonaccrual policies described above.
Because held-for-sale loans are recognized at the lower of cost or fair value, the Firm’s allowance for loan losses and charge-off policies do not apply to these loans.


JPMorgan Chase & Co./20132014 Annual Report 259239

Notes to consolidated financial statements

Loans at fair value
Loans used in a market-making strategy or risk managed on a fair value basis are measured at fair value, with changes in fair value recorded in noninterest revenue.
For these loans, the earned current contractual interest payment is recognized in interest income. Changes in fair value are recognized in noninterest revenue. Loan origination fees are recognized upfront in noninterest revenue. Loan origination costs are recognized in the associated expense category as incurred.
Because these loans are recognized at fair value, the Firm’s nonaccrual, allowance for loan losses, and charge-off policies do not apply to these loans.
See Note 4 on pages 215–218 of this Annual Report for further information on the Firm’s elections of fair value accounting under the fair value option. See Note 3 and Note 4 on pages 195–215 and 215–218 of this Annual Reportfor further information on loans carried at fair value and classified as trading assets.
PCI loans
PCI loans held-for-investment are initially measured at fair value. PCI loans have evidence of credit deterioration since the loan’s origination date and therefore it is probable, at acquisition, that all contractually required payments will not be collected. Because PCI loans are initially measured at fair value, which includes an estimate of future credit losses, no allowance for loan losses related to PCI loans is recorded at the acquisition date. See page 274251 of this Note for information on accounting for PCI loans subsequent to their acquisition.
Loan classification changes
Loans in the held-for-investment portfolio that management decides to sell are transferred to the held-for-sale portfolio at the lower of cost or fair value on the date of transfer. Credit-related losses are charged against the allowance for loan losses; non-credit related losses such as those due to changes in interest rates or foreign currency exchange rates are recognized in noninterest revenue.
In the event that management decides to retain a loan in the held-for-sale portfolio, the loan is transferred to the held-for-investment portfolio at the lower of cost or fair value on the date of transfer. These loans are subsequently assessed for impairment based on the Firm’s allowance methodology. For a further discussion of the methodologies used in establishing the Firm’s allowance for loan losses, see Note 15 on pages 284–287 of this Annual Report.15.
 
Loan modifications
The Firm seeks to modify certain loans in conjunction with its loss-mitigation activities. Through the modification, JPMorgan Chase grants one or more concessions to a borrower who is experiencing financial difficulty in order to minimize the Firm’s economic loss, avoid foreclosure or repossession of the collateral, and to ultimately maximize payments received by the Firm from the borrower. The concessions granted vary by program and by borrower-specific characteristics, and may include interest rate reductions, term extensions, payment deferrals, principal forgiveness, or the acceptance of equity or other assets in lieu of payments.
Such modifications are accounted for and reported as troubled debt restructurings (“TDRs”). A loan that has been modified in a TDR is generally considered to be impaired until it matures, is repaid, or is otherwise liquidated, regardless of whether the borrower performs under the modified terms. In certain limited cases, the effective interest rate applicable to the modified loan is at or above the current market rate at the time of the restructuring. In such circumstances, and assuming that the loan subsequently performs under its modified terms and the Firm expects to collect all contractual principal and interest cash flows, the loan is disclosed as impaired and as a TDR only during the year of the modification; in subsequent years, the loan is not disclosed as an impaired loan or as a TDR so long as repayment of the restructured loan under its modified terms is reasonably assured.
Loans, except for credit card loans, modified in a TDR are generally placed on nonaccrual status, although in many cases such loans were already on nonaccrual status prior to modification. These loans may be returned to performing status (the accrual of interest is resumed) if the following criteria are met: (a) the borrower has performed under the modified terms for a minimum of six months and/or six payments, and (b) the Firm has an expectation that repayment of the modified loan is reasonably assured based on, for example, the borrower’s debt capacity and level of future earnings, collateral values, loan-to-value (“LTV”) ratios, and other current market considerations. In certain limited and well-defined circumstances in which the loan is current at the modification date, such loans are not placed on nonaccrual status at the time of modification.
Because loans modified in TDRs are considered to be impaired, these loans are measured for impairment using the Firm’s established asset-specific allowance methodology, which considers the expected re-default rates for the modified loans. A loan modified in a TDR remains subject to the asset-specific allowance methodology throughout its remaining life, regardless of whether the loan is performing and has been returned to accrual status and/or the loan has been removed from the impaired loans disclosures (i.e., loans restructured at market rates). For further discussion of the methodology used to estimate the Firm’s asset-specific allowance, see Note 15 on pages 284–287 of this Annual Report.15.


260240 JPMorgan Chase & Co./20132014 Annual Report



Foreclosed property
The Firm acquires property from borrowers through loan restructurings, workouts, and foreclosures. Property acquired may include real property (e.g., residential real estate, land, and buildings) and commercial and personal property (e.g., automobiles, aircraft, railcars, and ships).
The Firm recognizes foreclosed property upon receiving assets in satisfaction of a loan (e.g., by taking legal title or physical possession). For loans collateralized by real property, the Firm generally recognizes the asset received at foreclosure sale or upon the execution of a deed in lieu of
 
foreclosure transaction with the borrower. Foreclosed assets are reported in other assets on the Consolidated Balance Sheetsbalance sheets and initially recognized at fair value less costs to sell. Each quarter the fair value of the acquired property is reviewed and adjusted, if necessary, to the lower of cost or fair value. Subsequent adjustments to fair value are charged/credited to noninterest revenue. Operating expense, such as real estate taxes and maintenance, are charged to other expense.


Loan portfolio
The Firm’s loan portfolio is divided into three portfolio segments, which are the same segments used by the Firm to determine the allowance for loan losses: Consumer, excluding credit card; Credit card; and Wholesale. Within each portfolio segment, the Firm monitors and assesses the credit risk in the following classes of loans, based on the risk characteristics of each loan class:
Consumer, excluding
credit card(a)
 Credit card 
Wholesale(c)
Residential real estate – excluding PCI
• Home equity – senior lien
• Home equity – junior lien
• Prime mortgage, including
     option ARMs
• Subprime mortgage
Other consumer loans
• Auto(b)
• Business banking(b)
• Student and other
Residential real estate – PCI
• Home equity
• Prime mortgage
• Subprime mortgage
• Option ARMs
 • Credit card loans 
• Commercial and industrial
• Real estate
• Financial institutions
• Government agencies
• Other(d)
(a)Includes loans held in CCB, prime mortgage and home equity loans held in AM and prime mortgage loans held in the AM business segment and in Corporate/Private Equity.Corporate.
(b)Includes certain business banking and auto dealer risk-rated loans that apply the wholesale methodology for determining the allowance for loan losses; these loans are managed by CCB, and therefore, for consistency in presentation, are included with the other consumer loan classes.
(c)Includes loans held in CIB, CB, AM and Corporate. Excludes prime mortgage and home equity loans held in AM business segments and prime mortgage loans held in Corporate/Private Equity.Corporate. Classes are internally defined and may not align with regulatory definitions.
(d)
Other primarily includes loans to SPEs and loans to private banking clients. See Note 1 on pages 189–191 of this Annual Report for additional information on SPEs.

JPMorgan Chase & Co./20132014 Annual Report 261241

Notes to consolidated financial statements

The following tables summarize the Firm’s loan balances by portfolio segment.
December 31, 2014Consumer, excluding credit card
Credit card(a)
WholesaleTotal 
(in millions) 
Retained $294,979
 $128,027
 $324,502
 $747,508
(b) 
Held-for-sale 395
 3,021
 3,801
 7,217
 
At fair value 
 
 2,611
 2,611
 
Total $295,374
 $131,048
 $330,914
 $757,336
 
         
December 31, 2013Consumer, excluding credit card
Credit card(a)
WholesaleTotal Consumer, excluding credit card 
Credit card(a)
 Wholesale Total 
(in millions)  
Retained$288,449
$127,465
$308,263
$724,177
(b) 
 $288,449
 $127,465
 $308,263
 $724,177
(b) 
Held-for-sale614
326
11,290
12,230
  614
 326
 11,290
 12,230
 
At fair value

2,011
2,011
  
 
 2,011
 2,011
 
Total$289,063
$127,791
$321,564
$738,418
  $289,063
 $127,791
 $321,564
 $738,418
 
  
December 31, 2012Consumer, excluding credit card
Credit card(a)
WholesaleTotal 
(in millions) 
Retained$292,620
$127,993
$306,222
$726,835
(b) 
Held-for-sale

4,406
4,406
 
At fair value

2,555
2,555
 
Total$292,620
$127,993
$313,183
$733,796
 
(a)Includes billed finance charges and fees net of an allowance for uncollectible amounts.
(b)
Loans (other than PCI loans and those for which the fair value option has been elected) are presented net of unearned income, unamortized discounts and premiums, and net deferred loan costs of $1.9$1.3 billion and $2.51.9 billion at December 31, 20132014 and 20122013, respectively.
The following table providestables provide information about the carrying value of retained loans purchased, sold and reclassified to held-for-sale during the periods indicated. These tables exclude loans recorded at fair value. The Firm manages its exposure to credit risk on an ongoing basis. Selling loans is one way that the Firm reduces its credit exposures.
 2013 2012  2014
Years ended December 31,
(in millions)
 Consumer, excluding credit card Credit cardWholesaleTotal Consumer, excluding credit card Credit cardWholesaleTotal
Year ended December 31,
(in millions)
 
Consumer, excluding
credit card
Credit cardWholesaleTotal
Purchases $7,616
(a)(b) 
$328
$697
$8,641
 $6,601
(a)(b) 
$
$827
$7,428
  $7,434
(a)(b) 
 $
 $885
 $8,319
Sales 4,845
 
4,232
9,077
 1,852
 
3,423
5,275
 6,655
 291
 7,381
 14,327
Retained loans reclassified to held-for-sale 1,261
 309
5,641
7,211
 
 1,043
504
1,547
 1,190
 3,039
 581
 4,810
   2013
Year ended December 31,
(in millions)
 
Consumer, excluding
credit card
Credit cardWholesaleTotal
Purchases  $7,616
(a)(b) 
 $328
  $697
  $8,641
Sales  4,845
  
  4,232
  9,077
Retained loans reclassified to held-for-sale  1,261
  309
  5,641
  7,211
   2012
Year ended December 31,
(in millions)
 
Consumer, excluding
credit card
Credit cardWholesaleTotal
Purchases  $6,601
(a)(b) 
 $
  $827
  $7,428
Sales  1,852
  
  3,423
  5,275
Retained loans reclassified to held-for-sale  
  1,043
  504
  1,547
(a)
Purchases predominantly represent the Firm’s voluntary repurchase of certain delinquent loans from loan pools as permitted by Ginnie Mae guidelines. The Firm typically elects to repurchase these delinquent loans as it continues to service them and/or manage the foreclosure process in accordance with applicable requirements of Ginnie Mae, the Federal Housing Administration (“FHA”), Rural Housing Services (“RHS”) and/or the U.S. Department of Veterans Affairs (“VA”).
(b)
Excluded retained loans purchased from correspondents that were originated in accordance with the Firm’s underwriting standards. Such purchases were $5.7$15.1 billion, $5.7 billion and $1.4$1.4 billion for the years ended December 31, 2014, 2013 and 2012, respectively.
The following table provides information about gains/(losses)gains and losses, including lower of cost or fair value adjustments, on loan sales by portfolio segment.
Year ended December 31, (in millions)201320122011201420132012
Net gains/(losses) on sales of loans (including lower of cost or fair value adjustments)(a)
  
Consumer, excluding credit card$313
$122
$131
$341
$313
$122
Credit card3
(9)(24)(241)3
(9)
Wholesale(76)180
121
101
(76)180
Total net gains/(losses) on sales of loans (including lower of cost or fair value adjustments)$240
$293
$228
$201
$240
$293
(a)Excludes sales related to loans accounted for at fair value.


262242 JPMorgan Chase & Co./20132014 Annual Report



Consumer, excluding credit card, loan portfolio
Consumer loans, excluding credit card loans, consist primarily of residential mortgages, home equity loans and lines of credit, auto loans, business banking loans, and student and other loans, with a focus on serving the prime consumer credit market. The portfolio also includes home equity loans secured by junior liens, prime mortgage loans with an interest-only payment period, and certain payment-option loans originated by Washington Mutual that may result in negative amortization.
The table below provides information about retained consumer loans, excluding credit card, by class.
December 31, (in millions)2013201220142013
Residential real estate – excluding PCI  
Home equity:  
Senior lien$17,113
$19,385
$16,367
$17,113
Junior lien40,750
48,000
36,375
40,750
Mortgages:  
Prime, including option ARMs87,162
76,256
104,921
87,162
Subprime7,104
8,255
5,056
7,104
Other consumer loans  
Auto52,757
49,913
54,536
52,757
Business banking18,951
18,883
20,058
18,951
Student and other11,557
12,191
10,970
11,557
Residential real estate – PCI  
Home equity18,927
20,971
17,095
18,927
Prime mortgage12,038
13,674
10,220
12,038
Subprime mortgage4,175
4,626
3,673
4,175
Option ARMs17,915
20,466
15,708
17,915
Total retained loans$288,449
$292,620
$294,979
$288,449
Delinquency rates are a primary credit quality indicator for consumer loans. Loans that are more than 30 days past due provide an early warning of borrowers who may be experiencing financial difficulties and/or who may be unable or unwilling to repay the loan. As the loan continues to age, it becomes more clear that the borrower is likely either unable or unwilling to pay. In the case of residential real estate loans, late-stage delinquencies (greater than 150 days past due) are a strong indicator of loans that will ultimately result in a foreclosure or similar liquidation transaction. In addition to delinquency rates, other credit quality indicators for consumer loans vary based on the class of loan, as follows:
For residential real estate loans, including both non-PCI and PCI portfolios, the current estimated LTV ratio, or the combined LTV ratio in the case of junior lien loans, is an indicator of the potential loss severity in the event of default. Additionally, LTV or combined LTV can provide
 
insight into a borrower’s continued willingness to pay, as the delinquency rate of high-LTV loans tends to be greater than that for loans where the borrower has equity in the collateral. The geographic distribution of the loan collateral also provides insight as to the credit quality of the portfolio, as factors such as the regional economy, home price changes and specific events such as natural disasters, will affect credit quality. The borrower’s current or “refreshed” FICO score is a secondary credit-quality indicator for certain loans, as FICO scores are an indication of the borrower’s credit payment history. Thus, a loan to a borrower with a low FICO score (660(660 or below) is considered to be of higher risk than a loan to a borrower with a high FICO score. Further, a loan to a borrower with a high LTV ratio and a low FICO score is at greater risk of default than a loan to a borrower that has both a high LTV ratio and a high FICO score.
For scored auto, scored business banking and student loans, geographic distribution is an indicator of the credit performance of the portfolio. Similar to residential real estate loans, geographic distribution provides insights into the portfolio performance based on regional economic activity and events.
Risk-rated business banking and auto loans are similar to wholesale loans in that the primary credit quality indicators are the risk rating that is assigned to the loan and whether the loans are considered to be criticized and/or nonaccrual. Risk ratings are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary for updated information about borrowers’ ability to fulfill their obligations. For further information about risk-rated wholesale loan credit quality indicators, see page 279255 of this Note.
Residential real estate – excluding PCI loans
The following table provides information by class for residential real estate – excluding retained PCI loans in the consumer, excluding credit card, portfolio segment.
The following factors should be considered in analyzing certain credit statistics applicable to the Firm’s residential real estate – excluding PCI loans portfolio: (i) junior lien home equity loans may be fully charged off when the loan becomes 180 days past due, and the value of the collateral does not support the repayment of the loan, resulting in relatively high charge-off rates for this product class; and (ii) the lengthening of loss-mitigation timelines may result in higher delinquency rates for loans carried at the net realizable value of the collateral that remain on the Firm’s Consolidated Balance Sheets.balance sheets.


JPMorgan Chase & Co./20132014 Annual Report 263243

Notes to consolidated financial statements

Residential real estate – excluding PCI loans     Residential real estate – excluding PCI loans       
Home equityHome equity Mortgages  
December 31,
(in millions, except ratios)
Senior lien Junior lienSenior lien Junior lien Prime, including option ARMs Subprime Total residential real estate – excluding PCI
20132012 2013 201220142013 20142013 20142013 20142013 20142013
Loan delinquency(a)
              
Current$16,470
$18,688
 $39,864
 $46,805
$15,730
$16,470
 $35,575
$39,864
 $93,951
$76,108
 $4,296
$5,956
 $149,552
$138,398
30–149 days past due298
330
 662
 960
275
298
 533
662
 4,091
3,155
 489
646
 5,388
4,761
150 or more days past due345
367
 224
 235
362
345
 267
224
 6,879
7,899
 271
502
 7,779
8,970
Total retained loans$17,113
$19,385
 $40,750
 $48,000
$16,367
$17,113
 $36,375
$40,750
 $104,921
$87,162
 $5,056
$7,104
 $162,719
$152,129
% of 30+ days past due to total retained loans(b)3.76%3.60% 2.17% 2.49%3.89%3.76% 2.20%2.17% 1.42%2.32% 15.03%16.16% 2.27%3.09%
90 or more days past due and still accruing$
$
 $
 $
$
$
 $
$
 $
$
 $
$
 $
$
90 or more days past due and government guaranteed(b)(c)


 
 


 

 7,544
7,823
 

 7,544
7,823
Nonaccrual loans932
931
 1,876
 2,277
938
932
 1,590
1,876
 2,190
2,666
 1,036
1,390
 5,754
6,864
Current estimated LTV ratios(e)(g)
            
Greater than 125% and refreshed FICO scores:              
Equal to or greater than 660$40
$197
 $1,101
 $4,561
$21
$40
 $467
$1,101
 $120
$236
 $10
$52
 $618
$1,429
Less than 66022
93
 346
 1,338
10
22
 138
346
 103
281
 51
197
 302
846
101% to 125% and refreshed FICO scores:              
Equal to or greater than 660212
491
 4,645
 7,089
134
212
 3,149
4,645
 648
1,210
 118
249
 4,049
6,316
Less than 660107
191
 1,407
 1,971
69
107
 923
1,407
 340
679
 298
597
 1,630
2,790
80% to 100% and refreshed FICO scores:              
Equal to or greater than 660858
1,502
 7,995
 9,604
633
858
 6,481
7,995
 3,863
4,749
 432
614
 11,409
14,216
Less than 660326
485
 2,128
 2,279
226
326
 1,780
2,128
 1,026
1,590
 770
1,141
 3,802
5,185
Less than 80% and refreshed FICO scores:              
Equal to or greater than 66013,186
13,988
 19,732
 18,252
13,048
13,186
 20,030
19,732
 81,805
59,634
 1,586
1,961
 116,469
94,513
Less than 6602,362
2,438
 3,396
 2,906
2,226
2,362
 3,407
3,396
 4,906
5,071
 1,791
2,293
 12,330
13,122
U.S. government-guaranteed

 
 


 

 12,110
13,712
 

 12,110
13,712
Total retained loans$17,113
$19,385
 $40,750
 $48,000
$16,367
$17,113
 $36,375
$40,750
 $104,921
$87,162
 $5,056
$7,104
 $162,719
$152,129
Geographic region     Geographic region       
California$2,397
$2,786
 $9,240
 $10,969
$2,232
$2,397
 $8,144
$9,240
 $28,133
$21,876
 $718
$1,069
 $39,227
$34,582
New York2,732
2,847
 8,429
 9,753
2,805
2,732
 7,685
8,429
 16,550
14,085
 677
942
 27,717
26,188
Illinois1,248
1,358
 2,815
 3,265
1,306
1,248
 2,605
2,815
 6,654
5,216
 207
280
 10,772
9,559
Florida847
892
 2,167
 2,572
861
847
 1,923
2,167
 5,106
4,598
 632
885
 8,522
8,497
Texas2,044
2,508
 1,199
 1,503
1,845
2,044
 1,087
1,199
 4,935
3,565
 177
220
 8,044
7,028
New Jersey630
652
 2,442
 2,838
654
630
 2,233
2,442
 3,361
2,679
 227
339
 6,475
6,090
Arizona1,019
1,183
 1,827
 2,151
927
1,019
 1,595
1,827
 1,805
1,385
 112
144
 4,439
4,375
Washington555
651
 1,378
 1,629
506
555
 1,216
1,378
 2,410
1,951
 109
150
 4,241
4,034
Michigan799
910
 976
 1,169
736
799
 848
976
 1,203
998
 121
178
 2,908
2,951
Ohio1,298
1,514
 907
 1,091
1,150
1,298
 778
907
 615
466
 112
161
 2,655
2,832
All other(f)(h)
3,544
4,084
 9,370
 11,060
3,345
3,544
 8,261
9,370
 34,149
30,343
 1,964
2,736
 47,719
45,993
Total retained loans$17,113
$19,385
 $40,750
 $48,000
$16,367
$17,113
 $36,375
$40,750
 $104,921
$87,162
 $5,056
$7,104
 $162,719
$152,129
(a)
Individual delinquency classifications includedinclude mortgage loans insured by U.S. government agencies as follows: current included $4.7$2.6 billion and $3.8 billion; 30$4.7 billion; 30–149 days past due included $2.4$3.5 billion and $2.3 billion;$2.4 billion; and 150 or more days past due included $6.6$6.0 billion and $9.5$6.6 billion at December 31, 20132014 and 2012,2013, respectively.
(b)
At December 31, 2014 and 2013, Prime, including option ARMs loans excluded mortgage loans insured by U.S. government agencies of $9.5 billion and $9.0 billion, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee.
(c)These balances, which are 90 days or more past due but insured by U.S. government agencies, are excluded from nonaccrual loans. In predominantly all cases, 100% of the principal balance of the loans is insured and interest is guaranteed at a specified reimbursement rate subject to meeting agreed-upon servicing guidelines. These amounts have been excluded from nonaccrual loans based upon the government guarantee. At December 31, 20132014 and 2012,2013, these balances included $4.7$4.2 billion and $6.8$4.7 billion,, respectively, of loans that are no longer accruing interest because interest has been curtailed by the U.S. government agencies although, in predominantly all cases, 100% of the principal is still insured. For the remaining balance, interest is being accrued at the guaranteed reimbursement rate.
(c)(d)Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. These property values do not represent actual appraised loan level collateral values; as such, the resulting ratios are necessarily imprecise and should be viewed as estimates.
(d)(e)Junior lien represents combined LTV, which considers all available lien positions, as well as unused lines, related to the property. All other products are presented without consideration of subordinate liens on the property.
(e)(f)Refreshed FICO scores represent each borrower’s most recent credit score, which is obtained by the Firm on at least a quarterly basis.
(f)(g)
The prior period prime, including option ARMs have been revised. This revision had no impact on the Firm’s Consolidated balance sheets or its results of operations.
(h)At December 31, 20132014 and 2012,2013, included mortgage loans insured by U.S. government agencies of $13.7$12.1 billion and $15.6$13.7 billion,, respectively.
(g)
At December 31, 2013 and 2012, excluded mortgage loans insured by U.S. government agencies of $9.0 billion and $11.8 billion, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee.

264244 JPMorgan Chase & Co./20132014 Annual Report



(table continued from previous page)       
Mortgages   
Prime, including option ARMs  Subprime Total residential real estate – excluding PCI 
2013 2012  20132012 2013 2012 
            
$76,108
 $61,439
  $5,956
$6,673
 $138,398
 $133,605
 
3,155
 3,237
  646
727
 4,761
 5,254
 
7,899
 11,580
  502
855
 8,970
 13,037
 
$87,162
 $76,256
  $7,104
$8,255
 $152,129
 $151,896
 
2.32%
(g) 
3.97%
(g) 
 16.16%19.16% 3.09%
(g) 
4.28%
(g) 
$
 $
  $
$
 $
 $
 
7,823
 10,625
  

 7,823
 10,625
 
2,666
 3,445
  1,390
1,807
 6,864
 8,460
 
            
            
$1,084
 $2,573
  $52
$236
 $2,277
 $7,567
 
303
 991
  197
653
 868
 3,075
 
            
1,433
 3,697
  249
457
 6,539
 11,734
 
687
 1,376
  597
985
 2,798
 4,523
 
            
4,528
 7,070
  614
726
 13,995
 18,902
 
1,579
 2,117
  1,141
1,346
 5,174
 6,227
 
            
58,477
 38,281
  1,961
1,793
 93,356
 72,314
 
5,359
 4,549
  2,293
2,059
 13,410
 11,952
 
13,712
 15,602
  

 13,712
 15,602
 
$87,162
 $76,256
  $7,104
$8,255
 $152,129
 $151,896
 
            
$21,876
 $17,539
  $1,069
$1,240
 $34,582
 $32,534
 
14,085
 11,190
  942
1,081
 26,188
 24,871
 
5,216
 3,999
  280
323
 9,559
 8,945
 
4,598
 4,372
  885
1,031
 8,497
 8,867
 
3,565
 2,927
  220
257
 7,028
 7,195
 
2,679
 2,131
  339
399
 6,090
 6,020
 
1,385
 1,162
  144
165
 4,375
 4,661
 
1,951
 1,741
  150
177
 4,034
 4,198
 
998
 866
  178
203
 2,951
 3,148
 
466
 405
  161
191
 2,832
 3,201
 
30,343
 29,924
  2,736
3,188
 45,993
 48,256
 
$87,162
 $76,256
  $7,104
$8,255
 $152,129
 $151,896
 


JPMorgan Chase & Co./2013 Annual Report265

Notes to consolidated financial statements

The following tables represent the Firm’s delinquency statistics for junior lien home equity loans and lines as of December 31, 20132014 and 20122013.
 Delinquencies   Total 30+ day delinquency rate Delinquencies   Total 30+ day delinquency rate
December 31, 2013 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
December 31, 2014 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
(in millions, except ratios) 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans Total 30+ day delinquency rate Total 30+ day delinquency rate
HELOCs:(a)
          
Within the revolving period(b)
 $341
 $104
 $162
 $31,848
  $233
 $69
 $141
 $25,252
 
Beyond the revolving period 84
 21
 46
 4,980
 3.03
 108
 37
 107
 7,979
 3.16
HELOANs 86
 26
 16
 3,922
 3.26
 66
 20
 19
 3,144
 3.34
Total $511
 $151
 $224
 $40,750
 2.17% $407
 $126
 $267
 $36,375
 2.20%
 Delinquencies   Total 30+ day delinquency rate Delinquencies   Total 30+ day delinquency rate
December 31, 2012 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
December 31, 2013 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
(in millions, except ratios) 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans Total 30+ day delinquency rate Total 30+ day delinquency rate
HELOCs:(a)
          
Within the revolving period(b)
 $514
 $196
 $185
 $40,794
  $341
 $104
 $162
 $31,848
 
Beyond the revolving period 48
 19
 27
 2,127
 4.42
 84
 21
 46
 4,980
 3.03
HELOANs 125
 58
 23
 5,079
 4.06
 86
 26
 16
 3,922
 3.26
Total $687
 $273
 $235
 $48,000
 2.49% $511
 $151
 $224
 $40,750
 2.17%
(a) These HELOCs are predominantly revolving loans for a 10-year10-year period, after which time the HELOC converts to a loan with a 20-year20-year amortization period, but also include HELOCs originated by Washington Mutual that require interest-only payments beyond the revolving period.
(b) The Firm manages the risk of HELOCs during their revolving period by closing or reducing the undrawn line to the extent permitted by law when borrowers are experiencing financial difficulty or when the collateral does not support the loan amount.
Home equity lines of credit (“HELOCs”) beyond the revolving period and home equity loans (“HELOANs”) have higher delinquency rates than do HELOCs within the revolving period. That is primarily because the fully-amortizing payment that is generally required for those products is higher than the minimum payment options
 
available for HELOCs within the revolving period. The higher delinquency rates associated with amortizing HELOCs and HELOANs are factored into the loss estimates produced by the Firm’s delinquency roll-rate methodology, which estimates defaults based on the current delinquency status of a portfolio.


266JPMorgan Chase & Co./20132014 Annual Report245


Notes to consolidated financial statements

Impaired loans
The table below sets forth information about the Firm’s residential real estate impaired loans, excluding PCI loans. These loans are considered to be impaired as they have been modified in a TDR. All impaired loans are evaluated for an asset-specific allowance as described in Note 15 on pages 284–287 of this Annual Report.15.
Home equity Mortgages 
Total residential
 real estate
– excluding PCI
Home equity Mortgages 
Total residential
 real estate
– excluding PCI
December 31,
(in millions)
Senior lien Junior lien 
Prime, including
option ARMs
 Subprime Senior lien Junior lien 
Prime, including
option ARMs
 Subprime 
20132012 20132012 20132012 20132012 2013201220142013 20142013 20142013 20142013 20142013
Impaired loans                  
With an allowance$567
$542
 $727
$677
 $5,871
$5,810
 $2,989
$3,071
 $10,154
$10,100
$552
$567
 $722
$727
 $4,949
$5,871
 $2,239
$2,989
 $8,462
$10,154
Without an allowance(a)
579
550
 592
546
 1,133
1,308
 709
741
 3,013
3,145
549
579
 582
592
 1,196
1,133
 639
709
 2,966
3,013
Total impaired loans(b)(c)
$1,146
$1,092
 $1,319
$1,223
 $7,004
$7,118
 $3,698
$3,812
 $13,167
$13,245
$1,101
$1,146
 $1,304
$1,319
 $6,145
$7,004
 $2,878
$3,698
 $11,428
$13,167
Allowance for loan losses related to impaired loans$94
$159
 $162
$188
 $144
$70
 $94
$174
 $494
$591
$84
$94
 $147
$162
 $127
$144
 $64
$94
 $422
$494
Unpaid principal balance of impaired loans(c)(d)
1,515
1,408
 2,625
2,352
 8,990
9,095
 5,461
5,700
 18,591
18,555
1,451
1,515
 2,603
2,625
 7,813
8,990
 4,200
5,461
 16,067
18,591
Impaired loans on nonaccrual status(d)(e)
641
607
 666
599
 1,737
1,888
 1,127
1,308
 4,171
4,402
628
641
 632
666
 1,559
1,737
 931
1,127
 3,750
4,171
(a)Represents collateral-dependent residential mortgage loans that are charged off to the fair value of the underlying collateral less cost to sell. The Firm reports, in accordance with regulatory guidance, residential real estate loans that have been discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower (“Chapter 7 loans”) as collateral-dependent nonaccrual TDRs, regardless of their delinquency status. At December 31, 2014, Chapter 7 residential real estate loans included approximately 19% of senior lien home equity, 12% of junior lien home equity, 25% of prime mortgages, including option ARMs, and 18% of subprime mortgages that were 30 days or more past due.
(b)
At December 31, 20132014 and 2012, $7.62013, $4.9 billion and $7.5$7.6 billion,, respectively, of loans modified subsequent to repurchase from Government National Mortgage Association (“Ginnie Mae”) in accordance with the standards of the appropriate government agency (i.e., FHA, VA, RHS) are not included in the table above. When such loans perform subsequent to modification in accordance with Ginnie Mae guidelines, they are generally sold back into Ginnie Mae loan pools. Modified loans that do not re-perform become subject to foreclosure.
(c)
Predominantly all residential real estate impaired loans, excluding PCI loans, are in the U.S.
(d)Represents the contractual amount of principal owed at December 31, 20132014 and 2012.2013. The unpaid principal balance differs from the impaired loan balances due to various factors, including charge-offs, net deferred loan fees or costs; and unamortized discounts or premiums on purchased loans.
(d)(e)
As of December 31, 20132014 and 2012,2013, nonaccrual loans included $3.0$2.9 billion and $2.9$3.0 billion, respectively, of TDRs for which the borrowers were less than 90 days past due. For additional information about loans modified in a TDR that are on nonaccrual status refer to the Loan accounting framework on pages 258–260238–240 of this Note.

The following table presents average impaired loans and the related interest income reported by the Firm.
Year ended December 31,Average impaired loans 
Interest income on
impaired loans(a)
 
Interest income on impaired
loans on a cash basis(a)
Average impaired loans 
Interest income on
impaired loans(a)
 
Interest income on impaired
loans on a cash basis(a)
(in millions)201320122011 201320122011 201320122011201420132012 201420132012 201420132012
Home equity          
Senior lien$1,151
$610
$287
 $59
$27
$10
 $40
$12
$1
$1,122
$1,151
$610
 $55
$59
$27
 $37
$40
$12
Junior lien1,297
848
521
 82
42
18
 55
16
2
1,313
1,297
848
 82
82
42
 53
55
16
Mortgages                
Prime, including option ARMs7,214
5,989
3,859
 280
238
147
 59
28
14
6,730
7,214
5,989
 262
280
238
 54
59
28
Subprime3,798
3,494
3,083
 200
183
148
 55
31
16
3,444
3,798
3,494
 182
200
183
 51
55
31
Total residential real estate – excluding PCI$13,460
$10,941
$7,750
 $621
$490
$323
 $209
$87
$33
$12,609
$13,460
$10,941
 $581
$621
$490
 $195
$209
$87
(a)
Generally, interest income on loans modified in TDRs is recognized on a cash basis until such time as the borrower has made a minimum of six payments under the new terms.



246JPMorgan Chase & Co./20132014 Annual Report267

Notes to consolidated financial statements

Loan modifications
As required under the terms of certain settlements, theThe Firm is required to provide borrower relief which will include, for example,under the terms of certain Consent Orders and settlements entered into by the Firm related to its mortgage servicing, originations and residential mortgage-backed securities activities. This borrower relief includes reductions of principal and forbearance. For further information on the global and RMBS settlements, see Business changes and developments in Note 2 on pages 192–194 of this Annual Report.
Modifications of residential real estate loans, excluding PCI loans, are generally accounted for and reported as TDRs. There were no additional commitments to lend to borrowers whose residential real estate loans, excluding PCI loans, have been modified in TDRs.

TDR activity rollforward
The following table reconcilespresents new TDRs reported by the beginning and ending balances of residential real estate loans, excluding PCI loans, modified in TDRs for the periods presented.Firm.
Year ended December 31,
(in millions)
Home equity Mortgages Total residential real estate – excluding PCI
Senior lien Junior lien 
Prime, including
option ARMs
 Subprime 
201320122011 201320122011 201320122011 201320122011 201320122011
Beginning balance of TDRs$1,092
$335
$226
 $1,223
$657
$283
 $7,118
$4,877
$2,084
 $3,812
$3,219
$2,751
 $13,245
$9,088
$5,344
New TDRs210
835
138
 388
711
518
 770
2,918
3,268
 319
1,043
883
 1,687
5,507
4,807
Charge-offs post-modification(a)
(31)(31)(15) (100)(2)(78) (51)(135)(119) (93)(208)(234) (275)(376)(446)
Foreclosures and other liquidations (e.g., short sales)(18)(5)
 (24)(21)(11) (145)(138)(108) (73)(113)(82) (260)(277)(201)
Principal payments and other(107)(42)(14) (168)(122)(55) (688)(404)(248) (267)(129)(99) (1,230)(697)(416)
Ending balance of TDRs$1,146
$1,092
$335
 $1,319
$1,223
$657
 $7,004
$7,118
$4,877
 $3,698
$3,812
$3,219
 $13,167
$13,245
$9,088
Permanent modifications$1,107
$1,058
$285
 $1,313
$1,218
$634
 $6,838
$6,834
$4,601
 $3,596
$3,661
$3,029
 $12,854
$12,771
$8,549
Trial modifications$39
$34
$50
 $6
$5
$23
 $166
$284
$276
 $102
$151
$190
 $313
$474
$539
(a)Includes charge-offs on unsuccessful trial modifications.

Year ended December 31,
(in millions)
201420132012
Home equity:   
Senior lien$110
$210
$835
Junior lien211
388
711
Mortgages:   
Prime, including option ARMs287
770
2,918
Subprime124
319
1,043
Total residential real estate – excluding PCI$732
$1,687
$5,507
268JPMorgan Chase & Co./2013 Annual Report




Nature and extent of modifications
Making Home Affordable (“MHA”), as well as the Firm’s proprietary modification programs, generally provide various concessions to financially troubled borrowers including, but not limited to, interest rate reductions, term
or payment extensions and deferral of principal and/or interest payments that would otherwise have been required under the terms of the original agreement.

The following table provides information about how residential real estate loans, excluding PCI loans, were modified under the Firm��sFirm’s loss mitigation programs during the periods presented. This table excludes Chapter 7 loans where the sole concession granted is the discharge of debt. At December 31, 2013, there were approximately 36,700 of such Chapter 7 loans, consisting of approximately 8,800 senior lien home equity loans, 21,700 junior lien home equity loans, 3,100 prime mortgage, including option ARMs, and 3,100 subprime mortgages.
Year ended Dec. 31,Home equity Mortgages 
Total residential real estate
 - excluding PCI
Home equity Mortgages 
Total residential real estate
 - excluding PCI
Senior lien Junior lien 
Prime, including
option ARMs
 Subprime Senior lien Junior lien 
Prime, including
option ARMs
 Subprime 
201320122011 201320122011 201320122011 201320122011 201320122011201420132012 201420132012 201420132012 201420132012 201420132012
Number
of loans approved
for a trial modification(a)
1,719
1,695
1,219
 884
918
1,308
 2,846
3,895
4,676
 4,233
4,841
6,446
 9,682
11,349
13,649
939
1,719
1,695
 626
884
918
 1,052
2,846
3,895
 2,056
4,233
4,841
 4,673
9,682
11,349
Number
of loans permanently modified
1,765
4,385
1,006
 5,040
7,430
9,142
 4,356
9,043
9,579
 5,364
9,964
4,972
 16,525
30,822
24,699
1,171
1,765
4,385
 2,813
5,040
7,430
 2,507
4,356
9,043
 3,141
5,364
9,964
 9,632
16,525
30,822
Concession granted:(b)(a)
                  
Interest rate reduction70%83%80% 88%88%95% 73%74%53% 72%69%80% 77%77%75%53%70%83% 84%88%88% 43%73%74% 47%72%69% 58%77%77%
Term or payment extension76
47
88
 80
76
81
 73
57
71
 56
41
72
 70
55
75
67
76
47
 83
80
76
 51
73
57
 53
56
41
 63
70
55
Principal and/or interest deferred12
6
10
 24
17
21
 30
16
17
 13
7
19
 21
12
19
16
12
6
 23
24
17
 19
30
16
 12
13
7
 18
21
12
Principal forgiveness38
11
7
 32
23
20
 38
29
2
 48
42
13
 39
29
11
36
38
11
 22
32
23
 51
38
29
 53
48
42
 41
39
29
Other(c)(b)


29
 

7
 23
29
68
 14
8
26
 11
11
35



 


 10
23
29
 10
14
8
 6
11
11
(a)Prior period amounts have been revised to conform with the current presentation.
(b)
Represents concessions granted in permanent modifications as a percentage of the number of loans permanently modified. The sum of the percentages exceeds 100% because predominantly all of the modifications include more than one type of concession. A significant portion of trial modifications include interest rate reductions and/or term or payment extensions.
(c)(b)Represents variable interest rate to fixed interest rate modifications.

JPMorgan Chase & Co./20132014 Annual Report 269247

Notes to consolidated financial statements

Financial effects of modifications and redefaults
The following table provides information about the financial effects of the various concessions granted in modifications of residential real estate loans, excluding PCI, under the Firm’s loss mitigation programs and about redefaults of certain loans modified in TDRs for the periods presented. Because the specific types and amounts of concessions offered to borrowers frequently change between the trial modification and the permanent modification, the following tables presenttable presents only the financial effects of permanent modifications. These tablesThis table also excludeexcludes Chapter 7 loans where the sole concession granted is the discharge of debt.
Year ended
December 31,
(in millions, except weighted-average data and number of loans)
Home equity Mortgages Total residential real estate – excluding PCIHome equity Mortgages Total residential real estate – excluding PCI
Senior lien Junior lien 
Prime, including
option ARMs
 Subprime Senior lien Junior lien 
Prime, including
option ARMs
 Subprime 
201320122011 201320122011 201320122011 201320122011 201320122011201420132012 201420132012 201420132012 201420132012 201420132012
Weighted-average interest rate of loans with interest rate reductions – before TDR6.35%7.20%7.25% 5.05%5.45%5.46% 5.28%6.14%5.98% 7.33%7.73%8.25% 5.88%6.57%6.44%6.38%6.35%7.20% 4.81%5.05%5.45% 4.82%5.28%6.14% 7.16%7.33%7.73% 5.61%5.88%6.57%
Weighted-average interest rate of loans with interest rate reductions – after TDR3.23
4.61
3.51
 2.14
1.94
1.49
 2.77
3.67
3.34
 3.52
4.14
3.46
 2.92
3.69
3.09
3.03
3.23
4.61
 2.00
2.14
1.94
 2.69
2.77
3.67
 3.37
3.52
4.14
 2.78
2.92
3.69
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – before TDR19
18
18
 20
20
21
 25
25
25
 24
24
23
 23
24
24
17
19
18
 19
20
20
 25
25
25
 24
24
24
 23
23
24
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – after TDR31
28
30
 34
32
34
 37
36
35
 35
32
34
 36
34
35
30
31
28
 35
34
32
 37
37
36
 36
35
32
 36
36
34
Charge-offs recognized upon permanent modification$7
$8
$1
 $70
$65
$117
 $16
$35
$61
 $5
$29
$19
 $98
$137
$198
$2
$7
$8
 $25
$70
$65
 $9
$16
$35
 $3
$5
$29
 $39
$98
$137
Principal deferred7
4
4
 24
23
35
 129
133
167
 43
43
61
 203
203
267
5
7
4
 11
24
23
 39
129
133
 19
43
43
 74
203
203
Principal forgiven30
20
1
 51
58
62
 206
249
20
 218
324
46
 505
651
129
14
30
20
 21
51
58
 83
206
249
 89
218
324
 207
505
651
Number of loans that redefaulted within one year of permanent modification(a)
404
374
222
 1,069
1,436
1,310
 673
920
1,142
 1,072
1,426
1,989
 3,218
4,156
4,663
Balance of loans that redefaulted within one year of permanent modification(a)
$26
$30
$18
 $20
$46
$52
 $164
$255
$340
 $106
$156
$281
 $316
$487
$691
$19
$26
$30
 $10
$20
$46
 $121
$164
$255
 $93
$106
$156
 $243
$316
$487
(a)
Represents loans permanently modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The dollar amounts presented represent the balance of such loans at the end of the reporting period in which such loans defaulted. For residential real estate loans modified in TDRs, payment default is deemed to occur when the loan becomes two contractual payments past due. In the event that a modified loan redefaults, it is probable that the loan will ultimately be liquidated through foreclosure or another similar type of liquidation transaction. Redefaults of loans modified within the last 12 months may not be representative of ultimate redefault levels.

270JPMorgan Chase & Co./2013 Annual Report



Approximately 85% of the trial modifications approved on or after July 1, 2010 (the approximate date on which substantial revisions were made to the HAMP program), that are seasoned more than six months have been successfully converted to permanent modifications.
The primary performance indicator for TDRs is the rate at which permanently modified loans redefault. At December 31, 2013, the cumulative redefault rates of residential real estate loans that have been modified under the Firm’s loss mitigation programs, excluding PCI loans, based upon permanent modifications that were completed after October 1, 2009, and that are seasoned more than six months, are 20% for senior lien home equity, 20% for junior lien home equity, 15% for prime mortgages, including option ARMs, and 26% for subprime mortgages.
Default rates of Chapter 7 loans vary significantly based on the delinquency status of the loan and overall economic conditions at the time of discharge. Default rates for
Chapter 7 residential real estate loans that were less than 60 days past due at the time of discharge have ranged between approximately 10% and 40% in recent years based on the economic conditions at the time of discharge. At December 31, 2013, Chapter 7 residential real estate loans included approximately 20% of senior lien home equity, 11% of junior lien home equity, 33% of prime mortgages, including option ARMs, and 23% of subprime mortgages that were 30 days or more past due.
At December 31, 20132014, the weighted-average estimated remaining lives of residential real estate loans, excluding PCI loans, permanently modified in TDRs were 6 years for senior lien home equity, 78 years for junior lien home equity, 109 years for prime mortgages, including option ARMs, and 8 years for subprime mortgage. The estimated remaining lives of these loans reflect estimated prepayments, both voluntary and involuntary (i.e., foreclosures and other forced liquidations).
Active and suspended foreclosure
At December 31, 2014 and 2013, the Firm had non-PCI residential real estate loans, excluding those insured by U.S. government agencies, with a carrying value of $1.5 billion and $2.1 billion, respectively, that were not included in REO, but were in the process of active or suspended foreclosure.



248JPMorgan Chase & Co./2014 Annual Report



Other consumer loans
The table below provides information for other consumer retained loan classes, including auto, business banking and student loans.
December 31,
(in millions, except ratios)
Auto Business banking Student and other Total other consumer Auto Business banking Student and other Total other consumer 
2013 2012 20132012 2013 2012 2013 2012 2014 2013 20142013 2014 2013 2014 2013 
Loan delinquency(a)
                            
Current$52,152
 $49,290
 $18,511
$18,482
 $10,529
 $11,038
 $81,192
 $78,810
 $53,866
 $52,152
 $19,710
$18,511
 $10,080
 $10,529
 $83,656
 $81,192
 
30–119 days past due599
 616
 280
263
 660
 709
 1,539
 1,588
 663
 599
 208
280
 576
 660
 1,447
 1,539
 
120 or more days past due6
 7
 160
138
 368
 444
 534
 589
 7
 6
 140
160
 314
 368
 461
 534
 
Total retained loans$52,757
 $49,913
 $18,951
$18,883
 $11,557
 $12,191
 $83,265
 $80,987
 $54,536
 $52,757
 $20,058
$18,951
 $10,970
 $11,557
 $85,564
 $83,265
 
% of 30+ days past due to total retained loans1.15% 1.25% 2.32%2.12% 2.52%
(d) 
2.12%
(d) 
1.60%
(d) 
1.58%
(d) 
1.23% 1.15% 1.73%2.32% 2.15%
(d) 
2.52%
(d) 
1.47%
(d) 
1.60%
(d) 
90 or more days past due and still accruing (b)
$
 $
 $
$
 $428
 $525
 $428
 $525
 $
 $
 $
$
 $367
 $428
 $367
 $428
 
Nonaccrual loans161
 163
 385
481
 86
 70
 632
 714
 115
 161
 279
385
 270
 86
 664
 632
 
Geographic region              Geographic region         
California$5,615
 $4,962
 $2,374
$1,983
 $1,112
 $1,108
 $9,101
 $8,053
 $6,294
 $5,615
 $3,008
$2,374
 $1,143
 $1,112
 $10,445
 $9,101
 
New York3,898
 3,742
 3,084
2,981
 1,218
 1,202
 8,200
 7,925
 3,662
 3,898
 3,187
3,084
 1,259
 1,218
 8,108
 8,200
 
Illinois2,917
 2,738
 1,341
1,404
 740
 748
 4,998
 4,890
 3,175
 2,917
 1,373
1,341
 729
 740
 5,277
 4,998
 
Florida2,012
 1,922
 646
527
 539
 556
 3,197
 3,005
 2,301
 2,012
 827
646
 521
 539
 3,649
 3,197
 
Texas5,310
 4,739
 2,646
2,749
 878
 891
 8,834
 8,379
 5,608
 5,310
 2,626
2,646
 868
 878
 9,102
 8,834
 
New Jersey2,014
 1,921
 392
379
 397
 409
 2,803
 2,709
 1,945
 2,014
 451
392
 378
 397
 2,774
 2,803
 
Arizona1,855
 1,719
 1,046
1,139
 252
 265
 3,153
 3,123
 2,003
 1,855
 1,083
1,046
 239
 252
 3,325
 3,153
 
Washington950
 824
 234
202
 227
 287
 1,411
 1,313
 1,019
 950
 258
234
 235
 227
 1,512
 1,411
 
Michigan1,902
 2,091
 1,383
1,368
 513
 548
 3,798
 4,007
 1,633
 1,902
 1,375
1,383
 466
 513
 3,474
 3,798
 
Ohio2,229
 2,462
 1,316
1,443
 708
 770
 4,253
 4,675
 2,157
 2,229
 1,354
1,316
 629
 708
 4,140
 4,253
 
All other24,055
 22,793
 4,489
4,708
 4,973
 5,407
 33,517
 32,908
 24,739
 24,055
 4,516
4,489
 4,503
 4,973
 33,758
 33,517
 
Total retained loans$52,757
 $49,913
 $18,951
$18,883
 $11,557
 $12,191
 $83,265
 $80,987
 $54,536
 $52,757
 $20,058
$18,951
 $10,970
 $11,557
 $85,564
 $83,265
 
Loans by risk ratings(c)
                            
Noncriticized$9,968
 $8,882
 $13,622
$13,336
 NA
 NA
 $23,590
 $22,218
 $9,822
 $9,968
 $14,619
$13,622
 NA
 NA
 $24,441
 $23,590
 
Criticized performing54
 130
 711
713
 NA
 NA
 765
 843
 35
 54
 708
711
 NA
 NA
 743
 765
 
Criticized nonaccrual38
 4
 316
386
 NA
 NA
 354
 390
 
 38
 213
316
 NA
 NA
 213
 354
 
(a)
Individual delinquency classifications included loans insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”) as follows: current included $4.9$4.3 billion and $5.4 billion; 30-119$4.9 billion; 30-119 days past due included $387$364 million and $466 million;$387 million; and 120 or more days past due included $350$290 million and $428$350 million at December 31, 20132014 and 2012,2013, respectively.
(b)These amounts represent student loans, which are insured by U.S. government agencies under the FFELP. These amounts were accruing as reimbursement of insured amounts is proceeding normally.

JPMorgan Chase & Co./2013 Annual Report271

Notes to consolidated financial statements

(c)For risk-rated business banking and auto loans, the primary credit quality indicator is the risk rating of the loan, including whether the loans are considered to be criticized and/or nonaccrual.
(d)
December 31, 20132014 and 2012,2013, excluded loans 30 days or more past due and still accruing, which are insured by U.S. government agencies under the FFELP, of $737$654 million and $894$737 million,, respectively. These amounts were excluded as reimbursement of insured amounts is proceeding normally.


JPMorgan Chase & Co./2014 Annual Report249

Notes to consolidated financial statements

Other consumer impaired loans and loan modifications
The table below sets forth information about the Firm’s other consumer impaired loans, including risk-rated business banking and auto loans that have been placed on nonaccrual status, and loans that have been modified in TDRs.

December 31,
(in millions)
Auto Business banking 
Total other consumer(c)
20132012 20132012 2013201220142013
Impaired loans      
With an allowance$96
$78
 $475
$543
 $571
$621
$557
$571
Without an allowance(a)
47
72
 

 47
72
35
47
Total impaired loans$143
$150
 $475
$543
 $618
$693
Total impaired loans(b)(c)
$592
$618
Allowance for loan losses related to impaired loans$13
$12
 $94
$126
 $107
$138
$117
$107
Unpaid principal balance of impaired loans(b)
235
259
 553
624
 788
883
Unpaid principal balance of impaired loans(d)
719
788
Impaired loans on nonaccrual status113
109
 328
394
 441
503
456
441
(a)When discounted cash flows, collateral value or market price equals or exceeds the recorded investment in the loan, the loan does not require an allowance. This typically occurs when the impaired loans have been partially charged off and/or there have been interest payments received and applied to the loan balance.
(b)
Predominantly all other consumer impaired loans are in the U.S.
(c)Other consumer average impaired loans were $599 million, $648 million and $733 million for the years ended December 31, 2014, 2013 and 2012, respectively. The related interest income on impaired loans, including those on a cash basis, was not material for the years ended December 31, 2014, 2013 and 2012.
(d)Represents the contractual amount of principal owed at December 31, 20132014 and 2012.2013. The unpaid principal balance differs from the impaired loan balances due to various factors, including charge-offs; interest payments received and applied to the principal balance; net deferred loan fees or costs; and unamortized discounts or premiums on purchased loans.
(c)
There were no impaired student and other loans at December 31, 2013 and 2012.
The following table presents average impaired loans for the periods presented.
Year ended December 31,
(in millions)
Average impaired loans(b)
201320122011
Auto$132
$111
$92
Business banking516
622
760
Total other consumer(a)
$648
$733
$852
(a)
There were no impaired student and other loans for the years ended 2013, 2012 and 2011.
(b)
The related interest income on impaired loans, including those on a cash basis, was not material for the years ended 2013, 2012 and 2011.
Loan modifications
The following table provides information about the Firm’s other consumer loans modified in TDRs. All of these TDRs are reported as impaired loans in the tables above.
December 31,
(in millions)
Auto Business banking 
Total other consumer(c)
20142013
20132012 20132012 20132012
Loans modified in troubled debt restructurings(a)(b)
$107
$150
 $271
$352
 $378
$502
$442
$378
TDRs on nonaccrual status77
109
 124
203
 201
312
306
201
(a)TheseThe impact of these modifications generally provided interest rate concessionswas not material to the borrower or term or payment extensions.Firm for the years ended December 31, 2014 and 2013.
(b)
Additional commitments to lend to borrowers whose loans have been modified in TDRs as of December 31, 20132014 and 20122013 were immaterial.
(c)
There were no student and other loans modified in TDRs at December 31, 2013 and 2012.

272JPMorgan Chase & Co./2013 Annual Report



TDR activity rollforward
The following table reconciles the beginningOther consumer new TDRs were $291 million, $156 million, and ending balances of other consumer loans modified in TDRs$249 million for the periods presented.
years ended December 31, 2014, 2013 and 2012, respectively.

Year ended December 31,
(in millions)
Auto Business banking Total other consumer
201320122011 201320122011 201320122011
Beginning balance of TDRs$150
$88
$91
 $352
$415
$395
 $502
$503
$486
New TDRs90
145
54
 66
104
195
 156
249
249
Charge-offs post-modification(10)(9)(5) (10)(9)(11) (20)(18)(16)
Foreclosures and other liquidations


 
(1)(3) 
(1)(3)
Principal payments and other(123)(74)(52) (137)(157)(161) (260)(231)(213)
Ending balance of TDRs$107
$150
$88
 $271
$352
$415
 $378
$502
$503

Financial effects of modifications and redefaults
For auto loans, TDRs typically occur in connection with the bankruptcy of the borrower. In these cases, the loan is modified with a revised repayment plan that typically incorporates interest rate reductions and, to a lesser extent, principal forgiveness. Beginning September 30, 2012, Chapter 7 auto loans are also considered TDRs.
For business banking loans, concessions are dependent on individual borrower circumstances and can be of a short-term nature for borrowers who need temporary relief or longer term for borrowers experiencing more fundamental financial difficulties. Concessions are predominantly term or payment extensions, but also may include interest rate reductions.
The balance of business banking loans modified in TDRs that experienced a payment default, and for which the payment default occurred within one year of the modification, was $43$25 million,, $42 $43 million and $80$42 million, during the years ended December 31, 2014, 2013, 2012 and 2011,2012, respectively. The balance of auto loans modified in TDRs that experienced a payment default, and for which the payment default occurred within one year of the modification, was $54$43 million, $54 million, and $46 million, during the years ended December 31, 2014, 2013, and 2012,, respectively. The corresponding amount for the year ended December 31, 2011 was insignificant. A payment default is deemed to occur as follows: (1) for scored auto and business banking loans, when the loan is two payments past due; and (2) for risk-rated business banking loans and auto loans, when the borrower has not made a loan payment by its scheduled due date after giving effect to the contractual grace period, if any.
In May 2014 the Firm began extending the deferment period for up to 24 months for certain student loans, which resulted in extending the maturity of the loans at their original contractual interest rates. These modified loans are considered TDRs and placed on nonaccrual status.


The following table provides information about the financial effects of the various concessions granted in modifications of other consumer loans for the periods presented.
Year ended December 31, Auto Business banking
 201320122011 201320122011
Weighted-average interest rate of loans with interest rate reductions – before TDR 13.66%12.64%12.45% 8.37%7.33%7.55%
Weighted-average interest rate of loans with interest rate reductions – after TDR 4.94
4.83
5.70
 6.05
5.49
5.52
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – before TDR NM
NM
NM
 1.1
1.4
1.4
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – after TDR NM
NM
NM
 3.1
2.4
2.6

250JPMorgan Chase & Co./20132014 Annual Report273

Notes to consolidated financial statements

Purchased credit-impaired loans
PCI loans are initially recorded at fair value at acquisition;acquisition. PCI loans acquired in the same fiscal quarter may be aggregated into one or more pools, provided that the loans have common risk characteristics. A pool is then accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. With respect to the Washington Mutual transaction, all of the consumer PCI loans were aggregated into pools of loans with common risk characteristics.
On a quarterly basis, the Firm estimates the total cash flows (both principal and interest) expected to be collected over the remaining life of each pool. These estimates incorporate assumptions regarding default rates, loss severities, the amounts and timing of prepayments and other factors that reflect then-current market conditions. Probable decreases in expected cash flows (i.e., increased credit losses) trigger the recognition of impairment, which is then measured as the present value of the expected principal loss plus any related foregone interest cash flows, discounted at the pool’s effective interest rate. Impairments are recognized through the provision for credit losses and an increase in the allowance for loan losses. Probable and significant increases in expected cash flows (e.g., decreased credit losses, the net benefit of modifications) would first reverse any previously recorded allowance for loan losses with any remaining increases recognized prospectively as a yield adjustment over the remaining estimated lives of the underlying loans. The impacts of (i) prepayments, (ii) changes in variable interest rates, and (iii) any other changes in the timing of expected cash flows are recognized prospectively as adjustments to interest income.
The Firm continues to modify certain PCI loans. The impact of these modifications is incorporated into the Firm’s quarterly assessment of whether a probable and significant change in expected cash flows has occurred, and the loans continue to be accounted for and reported as PCI loans. In evaluating the effect of modifications on expected cash flows, the Firm incorporates the effect of any foregone interest and also considers the potential for redefault. The Firm develops product-specific probability of default estimates, which are used to compute expected credit losses. In developing these probabilities of default, the Firm considers the relationship between the credit quality characteristics of the underlying loans and certain assumptions about home prices and unemployment based upon industry-wide data. The Firm also considers its own historical loss experience to-date based on actual redefaulted modified PCI loans.
 
The excess of cash flows expected to be collected over the carrying value of the underlying loans is referred to as the accretable yield. This amount is not reported on the Firm’s Consolidated Balance Sheetsbalance sheets but is accreted into interest income at a level rate of return over the remaining estimated lives of the underlying pools of loans.
If the timing and/or amounts of expected cash flows on PCI loans were determined not to be reasonably estimable, no interest would be accreted and the loans would be reported as nonaccrual loans; however, since the timing and amounts of expected cash flows for the Firm’s PCI consumer loans are reasonably estimable, interest is being accreted and the loans are being reported as performing loans.
The liquidation of PCI loans, which may include sales of loans, receipt of payment in full by the borrower, or foreclosure, results in removal of the loans from the underlying PCI pool. When the amount of the liquidation proceeds (e.g., cash, real estate), if any, is less than the unpaid principal balance of the loan, the difference is first applied against the PCI pool’s nonaccretable difference for principal losses (i.e., the lifetime credit loss estimate established as a purchase accounting adjustment at the acquisition date). When the nonaccretable difference for a particular loan pool has been fully depleted, any excess of the unpaid principal balance of the loan over the liquidation proceeds is written off against the PCI pool’s allowance for loan losses. Beginning in the fourth quarter of 2014, write-offs of PCI loans also include other adjustments, primarily related to interest forgiveness modifications. Because the Firm’s PCI loans are accounted for at a pool level, the Firm does not recognize charge-offs of PCI loans when they reach specified stages of delinquency (i.e., unlike non-PCI consumer loans, these loans are not charged off based on FFIEC standards).
The PCI portfolio affects the Firm’s results of operations primarily through: (i) contribution to net interest margin; (ii) expense related to defaults and servicing resulting from the liquidation of the loans; and (iii) any provision for loan losses. The PCI loans acquired in the Washington Mutual transaction were funded based on the interest rate characteristics of the loans. For example, variable-rate loans were funded with variable-rate liabilities and fixed-rate loans were funded with fixed-rate liabilities with a similar maturity profile. A net spread will be earned on the declining balance of the portfolio, which is estimated as of December 31, 2013,2014, to have a remaining weighted-average life of 8 years.



274JPMorgan Chase & Co./20132014 Annual Report251


Notes to consolidated financial statements

Residential real estate – PCI loans

The table below sets forth information about the Firm’s consumer, excluding credit card, PCI loans.
December 31,
(in millions, except ratios)
Home equity Prime mortgage Subprime mortgage Option ARMs Total PCIHome equity Prime mortgage Subprime mortgage Option ARMs Total PCI
20132012 20132012 20132012 20132012 2013201220142013 20142013 20142013 20142013 20142013
Carrying value(a)
$18,927
$20,971
 $12,038
$13,674
 $4,175
$4,626
 $17,915
$20,466
 $53,055
$59,737
$17,095
$18,927
 $10,220
$12,038
 $3,673
$4,175
 $15,708
$17,915
 $46,696
$53,055
Related allowance for loan losses(b)
1,758
1,908
 1,726
1,929
 180
380
 494
1,494
 4,158
5,711
1,758
1,758
 1,193
1,726
 180
180
 194
494
 3,325
4,158
Loan delinquency (based on unpaid principal balance)                  
Current$18,135
$20,331
 $10,118
$11,078
 $4,012
$4,198
 $15,501
$16,415
 $47,766
$52,022
$16,295
$18,135
 $8,912
$10,118
 $3,565
$4,012
 $13,814
$15,501
 $42,586
$47,766
30–149 days past due583
803
 589
740
 662
698
 1,006
1,314
 2,840
3,555
445
583
 500
589
 536
662
 858
1,006
 2,339
2,840
150 or more days past due1,112
1,209
 1,169
2,066
 797
1,430
 2,716
4,862
 5,794
9,567
1,000
1,112
 837
1,169
 551
797
 1,824
2,716
 4,212
5,794
Total loans$19,830
$22,343
 $11,876
$13,884
 $5,471
$6,326
 $19,223
$22,591
 $56,400
$65,144
$17,740
$19,830
 $10,249
$11,876
 $4,652
$5,471
 $16,496
$19,223
 $49,137
$56,400
% of 30+ days past due to total loans8.55%9.01% 14.80%20.21% 26.67%33.64% 19.36%27.34% 15.31%20.14%8.15%8.55% 13.05%14.80% 23.37%26.67% 16.26%19.36% 13.33%15.31%
Current estimated LTV ratios (based on unpaid principal balance)(c)(d)
                  
Greater than 125% and refreshed FICO scores:                  
Equal to or greater than 660$1,168
$4,508
 $240
$1,478
 $115
$375
 $301
$1,597
 $1,824
$7,958
$513
$1,168
 $45
$240
 $34
$115
 $89
$301
 $681
$1,824
Less than 660662
2,344
 290
1,449
 459
1,300
 575
2,729
 1,986
7,822
273
662
 97
290
 160
459
 150
575
 680
1,986
101% to 125% and refreshed FICO scores:                  
Equal to or greater than 6603,248
4,966
 1,017
2,968
 316
434
 1,164
3,281
 5,745
11,649
2,245
3,248
 456
1,017
 215
316
 575
1,164
 3,491
5,745
Less than 6601,541
2,098
 884
1,983
 919
1,256
 1,563
3,200
 4,907
8,537
1,073
1,541
 402
884
 509
919
 771
1,563
 2,755
4,907
80% to 100% and refreshed FICO scores:                  
Equal to or greater than 6604,473
3,531
 2,787
1,872
 544
416
 3,311
3,794
 11,115
9,613
4,171
4,473
 2,154
2,787
 519
544
 2,418
3,311
 9,262
11,115
Less than 6601,782
1,305
 1,699
1,378
 1,197
1,182
 2,769
2,974
 7,447
6,839
1,647
1,782
 1,316
1,699
 1,006
1,197
 1,996
2,769
 5,965
7,447
Lower than 80% and refreshed FICO scores:                  
Equal to or greater than 6605,077
2,524
 2,897
1,356
 521
255
 5,671
2,624
 14,166
6,759
5,824
5,077
 3,663
2,897
 719
521
 6,593
5,671
 16,799
14,166
Less than 6601,879
1,067
 2,062
1,400
 1,400
1,108
 3,869
2,392
 9,210
5,967
1,994
1,879
 2,116
2,062
 1,490
1,400
 3,904
3,869
 9,504
9,210
Total unpaid principal balance$19,830
$22,343
 $11,876
$13,884
 $5,471
$6,326
 $19,223
$22,591
 $56,400
$65,144
$17,740
$19,830
 $10,249
$11,876
 $4,652
$5,471
 $16,496
$19,223
 $49,137
$56,400
Geographic region (based on unpaid principal balance)                
California$11,937
$13,493
 $6,845
$7,877
 $1,293
$1,444
 $10,419
$11,889
 $30,494
$34,703
$10,671
$11,937
 $5,965
$6,845
 $1,138
$1,293
 $9,190
$10,419
 $26,964
$30,494
New York962
1,067
 807
927
 563
649
 1,196
1,404
 3,528
4,047
876
962
 672
807
 463
563
 933
1,196
 2,944
3,528
Illinois451
502
 353
433
 283
338
 481
587
 1,568
1,860
405
451
 301
353
 229
283
 397
481
 1,332
1,568
Florida1,865
2,054
 826
1,023
 526
651
 1,817
2,480
 5,034
6,208
1,696
1,865
 689
826
 432
526
 1,440
1,817
 4,257
5,034
Texas327
385
 106
148
 328
368
 100
118
 861
1,019
273
327
 92
106
 281
328
 85
100
 731
861
New Jersey381
423
 334
401
 213
260
 701
854
 1,629
1,938
348
381
 279
334
 165
213
 553
701
 1,345
1,629
Arizona361
408
 187
215
 95
105
 264
305
 907
1,033
323
361
 167
187
 85
95
 227
264
 802
907
Washington1,072
1,215
 266
328
 112
142
 463
563
 1,913
2,248
959
1,072
 225
266
 95
112
 395
463
 1,674
1,913
Michigan62
70
 189
211
 145
163
 206
235
 602
679
53
62
 166
189
 130
145
 182
206
 531
602
Ohio23
27
 55
71
 84
100
 75
89
 237
287
20
23
 48
55
 72
84
 69
75
 209
237
All other2,389
2,699
 1,908
2,250
 1,829
2,106
 3,501
4,067
 9,627
11,122
2,116
2,389
 1,645
1,908
 1,562
1,829
 3,025
3,501
 8,348
9,627
Total unpaid principal balance$19,830
$22,343
 $11,876
$13,884
 $5,471
$6,326
 $19,223
$22,591
 $56,400
$65,144
$17,740
$19,830
 $10,249
$11,876
 $4,652
$5,471
 $16,496
$19,223
 $49,137
$56,400
(a)Carrying value includes the effect of fair value adjustments that were applied to the consumer PCI portfolio at the date of acquisition.
(b)Management concluded as part of the Firm’s regular assessment of the PCI loan pools that it was probable that higher expected credit losses would result in a decrease in expected cash flows. As a result, an allowance for loan losses for impairment of these pools has been recognized.
(c)Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. These property values do not represent actual appraised loan level collateral values; as such, the resulting ratios are necessarily imprecise and should be viewed as estimates. Current estimated combined LTV for junior lien home equity loans considers all available lien positions, as well as unused lines, related to the property.
(d)Refreshed FICO scores represent each borrower’s most recent credit score, which is obtained by the Firm on at least a quarterly basis.

252JPMorgan Chase & Co./20132014 Annual Report275

Notes to consolidated financial statements

Approximately 20% of the PCI home equity portfolio are senior lien loans; the remaining balance are junior lien HELOANs or HELOCs. The following tables set forth delinquency statistics for PCI junior lien home equity loans and lines of credit based on unpaid principal balance as of December 31, 20132014 and 20122013.
 Delinquencies   Total 30+ day delinquency rate Delinquencies   Total 30+ day delinquency rate
December 31, 2013 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
December 31, 2014 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
(in millions, except ratios) 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans Total 30+ day delinquency rate Total 30+ day delinquency rate
HELOCs:(a)
          
Within the revolving period(b)
 $243
 $88
 $526
 $12,670
  $155
 $50
 $371
 $8,972
 
Beyond the revolving period(c)
 54
 21
 82
 2,336
 6.72
 76
 24
 166
 4,143
 6.42
HELOANs 24
 11
 39
 908
 8.15
 20
 7
 38
 736
 8.83
Total $321
 $120
 $647
 $15,914
 6.84% $251
 $81
 $575
 $13,851
 6.55%
 Delinquencies   Total 30+ day delinquency rate Delinquencies   Total 30+ day delinquency rate
December 31, 2012 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
December 31, 2013 30–89 days past due 90–149 days past due 
150+ days
 past due
 Total loans 
(in millions, except ratios) 30–89 days past due 90–149 days past due 
150+ days
 past due
   Total 30+ day delinquency rate   Total 30+ day delinquency rate
HELOCs:(a)
            
Within the revolving period(b)
 $361
 $175
 $591
 $15,915
  $243
 $88
 $526
 $12,670
 
Beyond the revolving period(c)
 30
 13
 20
 666
 9.46
 54
 21
 82
 2,336
 6.72
HELOANs 37
 18
 44
 1,085
 9.12
 24
 11
 39
 908
 8.15
Total $428
 $206
 $655
 $17,666
 7.30% $321
 $120
 $647
 $15,914
 6.84%
(a)
In general, these HELOCs are revolving loans for a 10-year10-year period, after which time the HELOC converts to an interest-only loan with a balloon payment at the end of the loan’s term.
(b)Substantially all undrawn HELOCs within the revolving period have been closed.
(c)Includes loans modified into fixed-rate amortizing loans.
The table below sets forth the accretable yield activity for the Firm’s PCI consumer loans for the years ended December 31, 20132014, 20122013 and 20112012, and represents the Firm’s estimate of gross interest income expected to be earned over the remaining life of the PCI loan portfolios. The table excludes the cost to fund the PCI portfolios, and therefore the accretable yield does not represent net interest income expected to be earned on these portfolios.
Year ended December 31,
(in millions, except ratios)
Total PCITotal PCI
2013 2012 20112014 2013 2012
Beginning balance$18,457
 $19,072
 $19,097
$16,167
 $18,457
 $19,072
Accretion into interest income(2,201) (2,491) (2,767)(1,934) (2,201) (2,491)
Changes in interest rates on variable-rate loans(287) (449) (573)(174) (287) (449)
Other changes in expected cash flows(a)
198
 2,325
 3,315
533
 198
 2,325
Balance at December 31$16,167
 $18,457
 $19,072
$14,592
 $16,167
 $18,457
Accretable yield percentage4.31% 4.38% 4.33%4.19% 4.31% 4.38%
(a)
Other changes in expected cash flows may vary from period to period as the Firm continues to refine its cash flow model and periodically updates model assumptions. For the year ended December 31, 2014, other changes in expected cash flows were driven by changes in prepayment assumptions. For the year ended December 31, 2013,, other changes in expected cash flows were due to refining the expected interest cash flows on HELOCs with balloon payments, partially offset by changes in prepayment assumptions. For the yearsyear ended December 31, 2012, and December 31, 2011, other changes in expected cash flows were principally driven by the impact of modifications, but also related to changes in prepayment assumptions.

The factors that most significantly affect estimates of gross cash flows expected to be collected, and accordingly the accretable yield balance, include: (i) changes in the benchmark interest rate indices for variable-rate products such as option ARM and home equity loans; and (ii) changes in prepayment assumptions.
Since the date of acquisition, the decrease in the accretable yield percentage has been primarily related to a decrease in interest rates on variable-rate loans and, to a lesser extent, extended loan liquidation periods. Certain events, such as extended or shortened loan liquidation periods, affect the timing of expected cash flows and the accretable yield
percentage, but not the amount of cash expected to be received (i.e., the accretable yield balance). While extended
loan liquidation periods reduce the accretable yield percentage (because the same accretable yield balance is recognized against a higher-than-expected loan balance over a longer-than-expected period of time), shortened loan liquidation periods would have the opposite effect.
Active and suspended foreclosure
At December 31, 2014 and 2013, the Firm had PCI residential real estate loans with an unpaid principal balance of $3.2 billion and $4.8 billion, respectively, that were not included in REO, but were in the process of active or suspended foreclosure.



276JPMorgan Chase & Co./20132014 Annual Report253


Notes to consolidated financial statements

Credit card loan portfolio
The credit card portfolio segment includes credit card loans originated and purchased by the Firm. Delinquency rates are the primary credit quality indicator for credit card loans as they provide an early warning that borrowers may be experiencing difficulties (30(30 days past due); information on those borrowers that have been delinquent for a longer period of time (90(90 days past due) is also considered. In addition to delinquency rates, the geographic distribution of the loans provides insight as to the credit quality of the portfolio based on the regional economy.
While the borrower’s credit score is another general indicator of credit quality, the Firm does not view credit scores as a primary indicator of credit quality because the borrower’s credit score tends to be a lagging indicator. However, the distribution of such scores provides a general indicator of credit quality trends within the portfolio. Refreshed FICO score information, which is obtained at least quarterly, for a statistically significant random sample of the credit card portfolio is indicated in the table below; FICO is considered to be the industry benchmark for credit scores.
The Firm generally originates new card accounts to prime consumer borrowers. However, certain cardholders’ FICO scores may decrease over time, depending on the performance of the cardholder and changes in credit score technology.
 
The table below sets forth information about the Firm’s credit card loans.
As of or for the year ended December 31,
(in millions, except ratios)
2013201220142013
Net charge-offs$3,879
$4,944
$3,429
$3,879
% of net charge-offs to retained loans3.14%3.95%2.75%3.14%
Loan delinquency  
Current and less than 30 days past due
and still accruing
$125,335
$125,309
$126,189
$125,335
30–89 days past due and still accruing1,108
1,381
943
1,108
90 or more days past due and still accruing1,022
1,302
895
1,022
Nonaccrual loans
1


Total retained credit card loans$127,465
$127,993
$128,027
$127,465
Loan delinquency ratios  
% of 30+ days past due to total retained loans1.67%2.10%1.44%1.67%
% of 90+ days past due to total retained loans0.80
1.02
0.70
0.80
Credit card loans by geographic region  
California$17,194
$17,115
$17,940
$17,194
Texas11,088
10,400
New York10,497
10,379
10,940
10,497
Texas10,400
10,209
Illinois7,412
7,399
7,497
7,412
Florida7,178
7,231
7,398
7,178
New Jersey5,554
5,503
5,750
5,554
Ohio4,881
4,956
4,707
4,881
Pennsylvania4,462
4,549
4,489
4,462
Michigan3,618
3,745
3,552
3,618
Virginia3,239
3,193
3,263
3,239
All other53,030
53,714
51,403
53,030
Total retained credit card loans$127,465
$127,993
$128,027
$127,465
Percentage of portfolio based on carrying value with estimated refreshed FICO scores  
Equal to or greater than 66085.1%84.1%85.7%85.1%
Less than 66014.9
15.9
14.3
14.9


254JPMorgan Chase & Co./20132014 Annual Report277

Notes to consolidated financial statements

Credit card impaired loans and loan modifications
The table below sets forth information about the Firm’s impaired credit card loans. All of these loans are considered to be impaired as they have been modified in TDRs.
December 31, (in millions)2013201220142013
Impaired credit card loans with an allowance(a)(b)
  
Credit card loans with modified payment terms(c)
$2,746
$4,189
$1,775
$2,746
Modified credit card loans that have reverted to pre-modification payment terms(d)
369
573
254
369
Total impaired
credit card loans
$3,115
$4,762
Total impaired credit card loans(e)
$2,029
$3,115
Allowance for loan losses related to impaired
credit card loans
$971
$1,681
$500
$971
(a)The carrying value and the unpaid principal balance are the same for credit card impaired loans.
(b)There were no impaired loans without an allowance.
(c)Represents credit card loans outstanding to borrowers enrolled in a credit card modification program as of the date presented.
(d)
Represents credit card loans that were modified in TDRs but that have subsequently reverted back to the loans’ pre-modification payment terms. At December 31, 20132014 and 2012, $2262013, $159 million and $341$226 million,, respectively, of loans have reverted back to the pre-modification payment terms of the loans due to noncompliance with the terms of the modified loans. The remaining $143$95 million and $232$143 million at December 31, 20132014 and 2012,2013, respectively, of these loans are to borrowers who have successfully completed a short-term modification program. The Firm continues to report these loans as TDRs since the borrowers’ credit lines remain closed.
(e)Predominantly all impaired credit card loans are in the U.S.
The following table presents average balances of impaired credit card loans and interest income recognized on those loans.
Year ended December 31,
(in millions)
 201320122011 201420132012
Average impaired credit card loans $3,882
$5,893
$8,499
 $2,503
$3,882
$5,893
Interest income on
impaired credit card loans
 198
308
463
 123
198
308
Loan modifications
JPMorgan Chase may offer one of a number of loan modification programs to credit card borrowers who are experiencing financial difficulty. Most of the credit card loans have been modified under long-term programs for borrowers who are experiencing financial difficulties. Modifications under long-term programs involve placing the customer on a fixed payment plan, generally for 60 months.months. The Firm may also offer short-term programs for borrowers who may be in need of temporary relief; however, none are currently being offered. Modifications under all short- and long-term programs typically include reducing the interest rate on the credit card. Substantially all modifications are considered to be TDRs.
If the cardholder does not comply with the modified payment terms, then the credit card loan agreement reverts back to its pre-modification payment terms. Assuming that the cardholder does not begin to perform in accordance with those payment terms, the loan continues to age and will ultimately be charged-off in accordance with the Firm’s standard charge-off policy. In addition, if a borrower successfully completes a short-term modification program,
then the loan reverts back to its pre-modification payment terms. However, in most cases, the Firm does not reinstate the borrower’s line of credit.
The following table provides information regarding the nature and extent of modifications of credit card loansNew enrollments in these loan modification programs for the periods presented.years ended December 31, 2014, 2013 and 2012, were $807 million, $1.2 billion and $1.7 billion, respectively.
Year ended December 31, New enrollments
(in millions) 201320122011
Short-term programs $
$47
$167
Long-term programs 1,180
1,607
2,523
Total new enrollments $1,180
$1,654
$2,690

Financial effects of modifications and redefaults
The following table provides information about the financial effects of the concessions granted on credit card loans modified in TDRs and redefaults for the periods presented.
Year ended December 31,
(in millions, except
weighted-average data)
 201320122011 201420132012
Weighted-average interest rate of loans – before TDR 15.37%15.67%16.05% 14.96%15.37%15.67%
Weighted-average interest rate of loans – after TDR 4.38
5.19
5.28
 4.40
4.38
5.19
Loans that redefaulted within one year of modification(a)
 $167
$309
$687
 $119
$167
$309
(a)
Represents loans modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The amounts presented represent the balance of such loans as of the end of the quarter in which they defaulted.
For credit card loans modified in TDRs, payment default is deemed to have occurred when the loans become two payments past due. A substantial portion of these loans is expected to be charged-off in accordance with the Firm’s standard charge-off policy. Based on historical experience, the estimated weighted-average default rate was expected to be 30.72%, 38.23% and 35.47% for credit card loans modified was expected to be 27.91%, 30.72% and 38.23% as of December 31, 20132014, 20122013 and 20112012, respectively.



278JPMorgan Chase & Co./2013 Annual Report



Wholesale loan portfolio
Wholesale loans include loans made to a variety of customers, ranging from large corporate and institutional clients to high-net-worth individuals.
The primary credit quality indicator for wholesale loans is the risk rating assigned each loan. Risk ratings are used to identify the credit quality of loans and differentiate risk within the portfolio. Risk ratings on loans consider the probability of default (“PD”) and the loss given default (“LGD”). The PD is the likelihood that a loan will default and not be repaid.fully repaid by the borrower. The LGD is the estimated loss on the loan that would be realized upon the default of the borrower and takes into consideration collateral and structural support for each credit facility.
Management considers several factors to determine an appropriate risk rating, including the obligor’s debt capacity and financial flexibility, the level of the obligor’s earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. The Firm’s definition of criticized aligns with the banking regulatory definition of criticized exposures, which consist of special mention, substandard and doubtful categories. Risk ratings generally represent ratings profiles similar to those defined


JPMorgan Chase & Co./2014 Annual Report255

Notes to consolidated financial statements

by S&P and Moody’s. Investment-grade ratings range from “AAA/Aaa” to “BBB-/Baa3.” Noninvestment-grade ratings are classified as noncriticized (“BB+/Ba1 and B-/B3”) and criticized (“CCC+”/“Caa1 and below”), and the criticized portion is further subdivided into performing and nonaccrual loans, representing management’s assessment of the collectibility of principal and interest. Criticized loans have a higher probability of default than noncriticized loans.
Risk ratings are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary for
updated information affecting the obligor’s ability to fulfill its obligations.
As noted above, the risk rating of a loan considers the industry in which the obligor conducts its operations. As part of the overall credit risk management framework, the Firm focuses on the management and diversification of its industry and client exposures, with particular attention paid to industries with actual or potential credit concern. See Note 5 on page 219 in this Annual Reportfor further detail on industry concentrations.


JPMorgan Chase & Co./2013 Annual Report279

Notes to consolidated financial statements

The table below provides information by class of receivable for the retained loans in the Wholesale portfolio segment.
As of or for the year ended December 31,
(in millions, except ratios)
Commercial
and industrial
 Real estate
Commercial
and industrial
 Real estate Financial
institutions
 Government agencies 
Other(d)
 Total
retained loans
20132012 2013201220142013 20142013 20142013 20142013 20142013 20142013
Loans by risk ratings              
Investment grade$57,690
$61,870
 $52,195
$41,796
$63,069
$57,690
 $61,006
$52,195
 $27,111
$26,712
 $8,393
$9,979
 $82,087
$79,494
 $241,666
$226,070
Noninvestment grade:              
Noncriticized43,477
44,651
 14,381
14,567
44,117
43,477
 16,541
14,381
 7,085
6,674
 300
440
 10,075
10,992
 78,118
75,964
Criticized performing2,385
2,636
 2,229
3,857
2,251
2,385
 1,313
2,229
 316
272
 3
42
 236
480
 4,119
5,408
Criticized nonaccrual294
708
 346
520
188
294
 253
346
 18
25
 
1
 140
155
 599
821
Total noninvestment grade46,156
47,995
 16,956
18,944
46,556
46,156
 18,107
16,956
 7,419
6,971
 303
483
 10,451
11,627
 82,836
82,193
Total retained loans$103,846
$109,865
 $69,151
$60,740
$109,625
$103,846
 $79,113
$69,151
 $34,530
$33,683
 $8,696
$10,462
 $92,538
$91,121
 $324,502
$308,263
% of total criticized to total retained loans2.58%3.04 % 3.72%7.21%2.22%2.58% 1.98 %3.72% 0.97 %0.88 % 0.03%0.41% 0.41 %0.70% 1.45%2.02%
% of nonaccrual loans to total retained loans0.28
0.64
 0.50
0.86
0.17
0.28
 0.32
0.50
 0.05
0.07
 
0.01
 0.15
0.17
 0.18
0.27
Loans by geographic distribution(a)
              
Total non-U.S.$34,440
$35,494
 $1,369
$1,533
$33,739
$34,440
 $2,099
$1,369
 $20,944
$22,726
 $1,122
$2,146
 $42,961
$43,376
 $100,865
$104,057
Total U.S.69,406
74,371
 67,782
59,207
75,886
69,406
 77,014
67,782
 13,586
10,957
 7,574
8,316
 49,577
47,745
 223,637
204,206
Total retained loans$103,846
$109,865
 $69,151
$60,740
$109,625
$103,846
 $79,113
$69,151
 $34,530
$33,683
 $8,696
$10,462
 $92,538
$91,121
 $324,502
$308,263
              
Net charge-offs/(recoveries)$99
$(212) $6
$54
$22
$99
 $(9)$6
 $(12)$(99) $25
$1
 $(14)$9
 $12
$16
% of net charge-offs/(recoveries) to end-of-period retained loans0.10%(0.19)% 0.01%0.09%0.02%0.10% (0.01)%0.01% (0.04)%(0.29)% 0.29%0.01% (0.02)%0.01% %0.01%
              
Loan delinquency(b)
              
Current and less than 30 days past due and still accruing$103,357
$109,019
 $68,627
$59,829
$108,857
$103,357
 $78,552
$68,627
 $34,408
$33,426
 $8,627
$10,421
 $91,168
$89,717
 $321,612
$305,548
30–89 days past due and still accruing181
119
 164
322
566
181
 275
164
 104
226
 69
40
 1,201
1,233
 2,215
1,844
90 or more days past due and still accruing(c)
14
19
 14
69
14
14
 33
14
 
6
 

 29
16
 76
50
Criticized nonaccrual294
708
 346
520
188
294
 253
346
 18
25
 
1
 140
155
 599
821
Total retained loans$103,846
$109,865
 $69,151
$60,740
$109,625
$103,846
 $79,113
$69,151
 $34,530
$33,683
 $8,696
$10,462
 $92,538
$91,121
 $324,502
$308,263
(a)The U.S. and non-U.S. distribution is determined based predominantly on the domicile of the borrower.
(b)
The credit quality of wholesale loans is assessed primarily through ongoing review and monitoring of an obligor’s ability to meet contractual obligations rather than relying on the past due status, which is generally a lagging indicator of credit quality. For a discussion of more significant risk factors, see page 279pages 255–256 of this Note.
(c)Represents loans that are considered well-collateralized and therefore still accruing interest.
(d)
Other primarily includes loans to SPEs and loans to private banking clients. See Note 1 on pages 189–191 of this Annual Reportfor additional information on SPEs.

256JPMorgan Chase & Co./2014 Annual Report



The following table presents additional information on the real estate class of loans within the Wholesale portfolio segment for the periods indicated. The real estate class primarily consists of secured commercial loans mainly to borrowers for multi-family and commercial lessor properties. Multifamily lending specifically finances apartment buildings. Commercial lessors receive financing specifically for real estate leased to retail, office and industrial tenants. Commercial construction and development loans represent financing for the construction of apartments, office and professional buildings and malls. Other real estate loans include lodging, real estate investment trusts (“REITs”), single-family, homebuilders and other real estate.
December 31,
(in millions, except ratios)
Multifamily Commercial lessors
20132012 20132012
Real estate retained loans$44,389
$38,030
 $15,949
$14,668
Criticized1,142
2,118
 1,323
1,951
% of criticized to total real estate retained loans2.57%5.57% 8.30%13.30%
Criticized nonaccrual$191
$249
 $143
$207
% of criticized nonaccrual to total real estate retained loans0.43%0.65% 0.90%1.41%

280JPMorgan Chase & Co./2013 Annual Report



(table continued from previous page)
Financial
 institutions
 Government agencies 
Other(d)
 
Total
retained loans
20132012 20132012 20132012 20132012
           
$26,712
$22,064
 $9,979
$9,183
 $79,494
$79,533
 $226,070
$214,446
           
6,674
13,760
 440
356
 10,992
9,914
 75,964
83,248
272
395
 42
5
 480
201
 5,408
7,094
25
8
 1

 155
198
 821
1,434
6,971
14,163
 483
361
 11,627
10,313
 82,193
91,776
$33,683
$36,227
 $10,462
$9,544
 $91,121
$89,846
 $308,263
$306,222
0.88 %1.11 % 0.41%0.05% 0.70%0.44% 2.02%2.78 %
0.07
0.02
 0.01

 0.17
0.22
 0.27
0.47
           
$22,726
$26,326
 $2,146
$1,582
 $43,376
$39,421
 $104,057
$104,356
10,957
9,901
 8,316
7,962
 47,745
50,425
 204,206
201,866
$33,683
$36,227
 $10,462
$9,544
 $91,121
$89,846
 $308,263
$306,222
           
$(99)$(36) $1
$2
 $9
$14
 $16
$(178)
(0.29)%(0.10)% 0.01%0.02% 0.01%0.02% 0.01%(0.06)%
           
           
$33,426
$36,151
 $10,421
$9,516
 $89,717
$88,177
 $305,548
$302,692
226
62
 40
28
 1,233
1,427
 1,844
1,958
6
6
 

 16
44
 50
138
25
8
 1

 155
198
 821
1,434
$33,683
$36,227
 $10,462
$9,544
 $91,121
$89,846
 $308,263
$306,222
December 31,
(in millions, except ratios)
Multifamily Commercial lessors Commercial construction and development Other Total real estate loans
20142013 20142013 20142013 20142013 20142013
Real estate retained loans$51,049
$44,389
 $17,438
$15,949
 $4,264
$3,674
 $6,362
$5,139
 $79,113
$69,151
Criticized652
1,142
 841
1,323
 42
81
 31
29
 1,566
2,575
% of criticized to total real estate retained loans1.28%2.57% 4.82%8.30% 0.98%2.20% 0.49%0.56% 1.98%3.72%
Criticized nonaccrual$126
$191
 $110
$143
 $
$3
 $17
$9
 $253
$346
% of criticized nonaccrual to total real estate retained loans0.25%0.43% 0.63%0.90% %0.08% 0.27%0.18% 0.32%0.50%












(table continued from previous page)
Commercial construction and development Other Total real estate loans
20132012 20132012 20132012
$3,674
$2,989
 $5,139
$5,053
 $69,151
$60,740
81
119
 29
189
 2,575
4,377
2.20%3.98% 0.56%3.74% 3.72%7.21%
$3
$21
 $9
$43
 $346
$520
0.08%0.70% 0.18%0.85% 0.50%0.86%




JPMorgan Chase & Co./2013 Annual Report281

Notes to consolidated financial statements

Wholesale impaired loans and loan modifications
Wholesale impaired loans are comprised of loans that have been placed on nonaccrual status and/or that have been modified in a TDR. All impaired loans are evaluated for an asset-specific allowance as described in Note 15 on pages 284–287 of this Annual Report.15.
The table below sets forth information about the Firm’s wholesale impaired loans.
December 31,
(in millions)
Commercial
and industrial
 Real estate 
Financial
institutions
 
Government
 agencies
 Other 
Total
retained loans
Commercial
and industrial
 Real estate 
Financial
institutions
 
Government
 agencies
 Other 
Total
retained loans
 
20132012 20132012 20132012 20132012 20132012 2013201220142013 20142013 20142013 20142013 20142013 2014 2013 
Impaired loans                         
With an allowance$236
$588
 $258
$375
 $17
$6
 $1
$
 $85
$122
 $597
$1,091
$174
$236
 $193
$258
 $15
$17
 $
$1
 $89
$85
 $471
 $597
 
Without an allowance(a)
58
173
 109
133
 8
2
 

 73
76
 248
384
24
58
 87
109
 3
8
 

 52
73
 166
 248
 
Total impaired loans
$294
$761
 $367
$508
 $25
$8
 $1
$
 $158
$198
 $845
$1,475
$198
$294
 $280
$367
 $18
$25
 $
$1
 $141
$158
 $637
(c) 
$845
(c) 
Allowance for loan losses related to impaired loans$75
$205
 $63
$82
 $16
$2
 $
$
 $27
$30
 $181
$319
$34
$75
 $36
$63
 $4
$16
 $
$
 $13
$27
 $87
 $181
 
Unpaid principal balance of impaired loans(b)
448
957
 454
626
 24
22
 1

 241
318
 1,168
1,923
266
448
 345
454
 22
24
 
1
 202
241
 835
 1,168
 
(a)When the discounted cash flows, collateral value or market price equals or exceeds the recorded investment in the loan, the loan does not require an allowance. This typically occurs when the impaired loans have been partially charged-off and/or there have been interest payments received and applied to the loan balance.
(b)
Represents the contractual amount of principal owed at December 31, 20132014 and 2012.2013. The unpaid principal balance differs from the impaired loan balances due to various factors, including charge-offs; interest payments received and applied to the carrying value; net deferred loan fees or costs; and unamortized discount or premiums on purchased loans.
(c)Based upon the domicile of the borrower, predominantly all wholesale impaired loans are in the U.S.

The following table presents the Firm’s average impaired loans for the years ended 20132014, 20122013 and 20112012.
Year ended December 31, (in millions)201320122011201420132012
Commercial and industrial$412
$873
$1,309
$243
$412
$873
Real estate484
784
1,813
297
484
784
Financial institutions17
17
84
20
17
17
Government agencies
9
20


9
Other211
277
634
155
211
277
Total(a)
$1,124
$1,960
$3,860
$715
$1,124
$1,960
(a)
The related interest income on accruing impaired loans and interest income recognized on a cash basis were not material for the years ended December 31, 20132014, 20122013 and 20112012.

282JPMorgan Chase & Co./2013 Annual Report



Loan modifications
Certain loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. All TDRs are reported as impaired loans in the tables above.
The following table provides information about the Firm’s wholesale loans that have been modified in TDRs including a reconciliationwere not material as of the beginning and ending balances of such loans and information regarding the nature and extent of modifications during the periods presented.
Years ended December 31,
(in millions)
 Commercial and industrial Real estate 
Other(b)
 Total
201320122011201320122011201320122011201320122011
Beginning balance of TDRs $575
$531
$212
 $99
$176
$907
 $22
$43
$24
 $696
$750
$1,143
New TDRs 60
$162
$665
 43
43
113
 50
73
32
 153
278
810
Increases to existing TDRs 4
183
96
 

16
 


 4
183
112
Charge-offs post-modification (9)(27)(30) (3)(2)(146) 
(7)
 (12)(36)(176)
Sales and other(a)
 (553)(274)(412) (51)(118)(714) (39)(87)(13) (643)(479)(1,139)
Ending balance of TDRs $77
$575
$531
 $88
$99
$176
 $33
$22
$43
 $198
$696
$750
TDRs on nonaccrual status $77
$522
$415
 $61
$92
$128
 $30
$22
$35
 $168
$636
$578
Additional commitments to lend to borrowers whose loans have been modified in TDRs 19
44
147
 


 
2

 19
46
147
(a)
Sales and other are largely sales and paydowns, but also includes performing loans restructured at market rates that were removed from the reported TDR balance of $12 million, $44 million and $152 million during the years ended December 31, 2013, 2012 and 2011 respectively. Loans that have been removed continue to be evaluated along with other impaired loans to determine the asset-specific component of the allowance for loan losses (see page 260 of this Note).
(b)Includes loans to Financial institutions, Government agencies and Other.
Financial effects of modifications and redefaults
Wholesale loans modified as TDRs are typically term or payment extensions and, to a lesser extent, deferrals of principal and/or interest on commercial and industrial and real estate loans. For the years ended December 31, 2013, 20122014 and 2011, the average term extension granted on wholesale loans with term or payment extensions was 2.1 years, 1.1 years and 3.3 years, respectively. The weighted-average remaining term for all loans modified during these
periods was 2.0 years, 3.6 years and 4.5 years respectively. Wholesale TDR loans that redefaulted within one year of the modification were $1 million, $56 million and $96 million during the years ended December 31, 2013, 2012 and 2011, respectively. A payment default is deemed to occur when the borrower has not made a loan payment by its scheduled due date after giving effect to any contractual grace period.



2013.


JPMorgan Chase & Co./20132014 Annual Report 283257

Notes to consolidated financial statements

Note 15 – Allowance for credit losses
JPMorgan Chase’s allowance for loan losses covers the consumer, including credit card, portfolio segments (primarily scored); and wholesale (risk-rated) portfolio, and represents management’s estimate of probable credit losses inherent in the Firm’s loan portfolio. The allowance for loan losses includes an asset-specific component, a formula-based component and a component related to PCI loans, as described below. Management also estimates an allowance for wholesale and consumer lending-related commitments using methodologies similar to those used to estimate the allowance on the underlying loans. During 20132014, the Firm did not make any significant changes to the methodologies or policies used to determine its allowance for credit losses; such policies are described in the following paragraphs.
The asset-specific component of the allowance relates to loans considered to be impaired, which includes loans that have been modified in TDRs as well as risk-rated loans that have been placed on nonaccrual status. To determine the asset-specific component of the allowance, larger loans are evaluated individually, while smaller loans are evaluated as pools using historical loss experience for the respective class of assets. Scored loans (i.e., consumer loans) are pooled by product type, while risk-rated loans (primarily wholesale loans) are segmented by risk rating.
The Firm generally measures the asset-specific allowance as the difference between the recorded investment in the loan and the present value of the cash flows expected to be collected, discounted at the loan’s original effective interest rate. Subsequent changes in impairment are reported as an adjustment to the provision for loan losses. In certain cases, the asset-specific allowance is determined using an observable market price, and the allowance is measured as the difference between the recorded investment in the loan and the loan’s fair value. Impaired collateral-dependent loans are charged down to the fair value of collateral less costs to sell and therefore may not be subject to an asset-specific reserve as forare other impaired loans. See Note 14 on pages 258–283 of this Annual Report for more information about charge-offs and collateral-dependent loans.
 
The asset-specific component of the allowance for impaired loans that have been modified in TDRs incorporates the effects of foregone interest, if any, in the present value calculation and also incorporates the effect of the modification on the loan’s expected cash flows, which considers the potential for redefault. For residential real estate loans modified in TDRs, the Firm develops product-specific probability of default estimates, which are applied at a loan level to compute expected losses. In developing these probabilities of default, the Firm considers the relationship between the credit quality characteristics of the underlying loans and certain assumptions about home prices and unemployment, based upon industry-wide data. The Firm also considers its own historical loss experience to date based on actual redefaulted modified loans. For credit card loans modified in TDRs, expected losses incorporate projected redefaults based on the Firm’s historical experience by type of modification program. For wholesale loans modified in TDRs, expected losses incorporate redefaults based on management’s expectation of the borrower’s ability to repay under the modified terms.
The formula-based component is based on a statistical calculation to provide for incurred credit losses in performing risk-rated loans and all consumer loans, except for any loans restructured in TDRs and PCI loans. See Note 14 on pages 258–283 of this Annual Report for more information on PCI loans.
For scored loans, the statistical calculation is performed on pools of loans with similar risk characteristics (e.g., product type) and generally computed by applying loss factors to outstanding principal balances over an estimated loss emergence period. The loss emergence period represents the time period between the date at which the loss is estimated to have been incurred and the ultimate realization of that loss (through a charge-off). Estimated loss emergence periods may vary by product and may change over time; management applies judgment in estimating loss emergence periods, using available credit information and trends.


284258 JPMorgan Chase & Co./20132014 Annual Report



Loss factors are statistically derived and sensitive to changes in delinquency status, credit scores, collateral values and other risk factors. The Firm uses a number of different forecasting models to estimate both the PD and the loss severity, including delinquency roll rate models and credit loss severity models. In developing PD and loss severity assumptions, the Firm also considers known and anticipated changes in the economic environment, including changes in home prices, unemployment rates and other risk indicators.
A nationally recognized home price index measure is used to estimate both the PD and the loss severity on residential real estate loans at the metropolitan statistical areas (“MSA”) level. Loss severity estimates are regularly validated by comparison to actual losses recognized on defaulted loans, market-specific real estate appraisals and property sales activity. The economic impact of potential modifications of residential real estate loans is not included in the statistical calculation because of the uncertainty regarding the type and results of such modifications.
For risk-rated loans, the statistical calculation is the product of an estimated PD and an estimated LGD. These factors are differentiated by risk rating and expected maturity. In assessing the risk rating of a particular loan, among the factors considered are the obligor’s debt capacity and financial flexibility, the level of the obligor’s earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. These factors are based on an evaluation of historical and current information, and involve subjective assessment and interpretation. Emphasizing one factor over another or considering additional factors could impact the risk rating assigned by the Firm to that loan. PD estimates are based on observable external through-the-cycle data, using credit-rating agency default statistics. LGD estimates are based on the Firm’s history of actual credit losses over more than one credit cycle. Estimates of PD and LGD are subject to periodic refinement based on changes to underlying external and Firm-specific historical data.
 
Management applies judgment within an established framework to adjust the results of applying the statistical calculation described above. The determination of the appropriate adjustment is based on management’s view of loss events that have occurred but that are not yet reflected in the loss factors and that relate to current macroeconomic and political conditions, the quality of underwriting standards and other relevant internal and external factors affecting the credit quality of the portfolio. For the scored loan portfolios, adjustments to the statistical calculation are accomplishedmade in part by analyzing the historical loss experience for each major product segment. Factors related to unemployment, home prices, borrower behavior and lien position,, the estimated effects of the mortgage foreclosure-related settlement with federal and state officials and uncertainties regarding the ultimate success of loan modifications are incorporated into the calculation, as appropriate. For junior lien products, management considers the delinquency and/or modification status of any senior liens in determining the adjustment. In addition, for the risk-rated portfolios, any adjustments made to the statistical calculation also consider concentratedtake into consideration model imprecision, deteriorating conditions within an industry, product or portfolio type, geographic location, credit concentration, and deteriorating industries.current economic events that have occurred but that are not yet reflected in the factors used to derive the statistical calculation.
Management establishes an asset-specific allowance for lending-related commitments that are considered impaired and computes a formula-based allowance for performing consumer and wholesale lending-related commitments. These are computed using a methodology similar to that used for the wholesale loan portfolio, modified for expected maturities and probabilities of drawdown.
Determining the appropriateness of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowances for loan losses and lending-related commitments in future periods. At least quarterly, the allowance for credit losses is reviewed by the Chief Risk Officer, the Chief Financial Officer and the Controller of the Firm and discussed with the Risk Policy and Audit Committees of the Board of Directors of the Firm. As of December 31, 20132014, JPMorgan Chase deemed the allowance for credit losses to be appropriate (i.e., sufficient to absorb probable credit losses inherent in the portfolio).


JPMorgan Chase & Co./20132014 Annual Report 285259

Notes to consolidated financial statements

Allowance for credit losses and loans and lending-related commitments by impairment methodology
The table below summarizes information about the allowance for loan losses, loans by impairment methodology, the allowance for lending-related commitments and lending-related commitments by impairment methodology.

20132014
Year ended December 31,
(in millions)
Consumer,
excluding
credit card
 Credit card WholesaleTotal
Consumer,
excluding
credit card
 Credit card Wholesale Total
Allowance for loan losses            
Beginning balance at January 1,$12,292
 $5,501
 $4,143
$21,936
$8,456
 $3,795
 $4,013
 $16,264
Gross charge-offs2,754

4,472
 241
7,467
2,132

3,831
 151
 6,114
Gross recoveries(847) (593) (225)(1,665)(814) (402) (139) (1,355)
Net charge-offs/(recoveries)1,907

3,879
 16
5,802
1,318

3,429
 12
 4,759
Write-offs of PCI loans(a)
53
 
 
53
533
 
 
 533
Provision for loan losses(1,872) 2,179
 (119)188
414
 3,079
 (269) 3,224
Other(4) (6) 5
(5)31

(6) (36) (11)
Ending balance at December 31,$8,456
 $3,795
 $4,013
$16,264
$7,050
 $3,439
 $3,696
 $14,185
            
Allowance for loan losses by impairment methodology            
Asset-specific(b)
$601
 $971
(c) 
$181
$1,753
$539
 $500
(c) 
$87
 $1,126
Formula-based3,697
 2,824
 3,832
10,353
3,186
 2,939
 3,609
 9,734
PCI4,158
 
 
4,158
3,325
 
 
 3,325
Total allowance for loan losses$8,456
 $3,795
 $4,013
$16,264
$7,050
 $3,439
 $3,696
 $14,185
            
Loans by impairment methodology            
Asset-specific$13,785
 $3,115
 $845
$17,745
$12,020
 $2,029
 $637
 $14,686
Formula-based221,609
 124,350
 307,412
653,371
236,263
 125,998
 323,861
 686,122
PCI53,055
 
 6
53,061
46,696
 
 4
 46,700
Total retained loans$288,449
 $127,465
 $308,263
$724,177
$294,979
 $128,027
 $324,502
 $747,508
            
Impaired collateral-dependent loans            
Net charge-offs$235

$
 $37
$272
$133

$
 $21
 $154
Loans measured at fair value of collateral less cost to sell3,105
 
 362
3,467
3,025
 
 326
 3,351
            
Allowance for lending-related commitments            
Beginning balance at January 1,$7
 $
 $661
$668
$8
 $
 $697
 $705
Provision for lending-related commitments1
 
 36
37
5
 
 (90) (85)
Other
 
 


 
 2
 2
Ending balance at December 31,$8
 $
 $697
$705
$13
 $
 $609
 $622
            
Allowance for lending-related commitments by impairment methodology            
Asset-specific$
 $
 $60
$60
$
 $
 $60
 $60
Formula-based8
 
 637
645
13
 
 549
 562
Total allowance for lending-related commitments$8
 $
 $697
$705
$13
 $
 $609
 $622
            
Lending-related commitments by impairment methodology            
Asset-specific$
 $
 $206
$206
$
 $
 $103
 $103
Formula-based56,057
 529,383
 446,026
1,031,466
58,153
 525,963
 471,953
 1,056,069
Total lending-related commitments$56,057
 $529,383
 $446,232
$1,031,672
$58,153
 $525,963
 $472,056
 $1,056,172
(a)Write-offs of PCI loans are recorded against the allowance for loan losses when actual losses for a pool exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. Any write-offsA write-off of a PCI loans areloan is recognized when the underlying loan is removed from a pool (e.g., upon liquidation). During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance and the recorded investment in the Firm’s PCI loan portfolio, primarily reflecting the cumulative effect of interest forgiveness modifications. This adjustment had no impact to the Firm’s Consolidated statements of income.
(b)Includes risk-rated loans that have been placed on nonaccrual status and loans that have been modified in a TDR.
(c)The asset-specific credit card allowance for loan losses is related to loans that have been modified in a TDR; such allowance is calculated based on the loans’ original contractual interest rates and does not consider any incremental penalty rates.
(d)Consumer, excluding credit card, charge-offs for the year ended December 31, 2012, included $747 million of charge-offs for Chapter 7 residential real estate loans and $53 million of charge-offs for Chapter 7 auto loans.

286260 JPMorgan Chase & Co./20132014 Annual Report







(table continued from previous page)(table continued from previous page)       (table continued from previous page)       
2012 2011
20132013 2012
Consumer,
excluding
credit card
Consumer,
excluding
credit card
 Credit card WholesaleTotal 
Consumer,
excluding
credit card
 Credit card WholesaleTotal
Consumer,
excluding
credit card
 Credit card WholesaleTotal 
Consumer,
excluding
credit card
 Credit card WholesaleTotal
                     
$16,294
 $6,999
 $4,316
$27,609
 $16,471
 $11,034
 $4,761
$32,266
12,292
 $5,501
 $4,143
$21,936
 $16,294
 $6,999
 $4,316
$27,609
4,805
(d) 
5,755
 346
10,906
 5,419
 8,168
 916
14,503
(508) (811) (524)(1,843) (547) (1,243) (476)(2,266)
4,297
(d) 
4,944
 (178)9,063
 4,872
 6,925
 440
12,237

 
 

 
 
 

302
 3,444
 (359)3,387
 4,670
 2,925
 17
7,612
(7) 2
 8
3
 25
 (35) (22)(32)
2,7542,754
 4,472
 241
7,467
 4,805
 5,755
 346
10,906
(847(847) (593) (225)(1,665) (508) (811) (524)(1,843)
1,9071,907
 3,879
 16
5,802
 4,297
 4,944
 (178)9,063
5353
 
 
53
 
 
 

(1,872(1,872) 2,179
 (119)188
 302
 3,444
 (359)3,387
(4(4) (6) 5
(5) (7) 2
 8
3
$12,292
 $5,501
 $4,143
$21,936
 $16,294
 $6,999
 $4,316
$27,609
8,456
 $3,795
 $4,013
$16,264
 $12,292
 $5,501
 $4,143
$21,936
                     
                     
$729
 $1,681
(c) 
$319
$2,729
 $828
 $2,727
(c) 
$516
$4,071
601
 $971
(c) 
$181
$1,753
 $729
 $1,681
(c) 
$319
$2,729
5,852
 3,820
 3,824
13,496
 9,755
 4,272
 3,800
17,827
5,711
 
 
5,711
 5,711
 
 
5,711
3,6973,697
 2,824
 3,832
10,353
 5,852
 3,820
 3,824
13,496
4,1584,158
 
 
4,158
 5,711
 
 
5,711
$12,292
 $5,501
 $4,143
$21,936
 $16,294
 $6,999
 $4,316
$27,609
8,456
 $3,795
 $4,013
$16,264
 $12,292
 $5,501
 $4,143
$21,936
                     
                     
$13,938
 $4,762
 $1,475
$20,175
 $9,892
 $7,214
 $2,549
$19,655
13,785
 $3,115
 $845
$17,745
 $13,938
 $4,762
 $1,475
$20,175
218,945
 123,231
 304,728
646,904
 232,989
 124,961
 275,825
633,775
59,737
 
 19
59,756
 65,546
 
 21
65,567
221,609221,609
 124,350
 307,412
653,371
 218,945
 123,231
 304,728
646,904
53,05553,055
 
 6
53,061
 59,737
 
 19
59,756
$292,620
 $127,993
 $306,222
$726,835
 $308,427
 $132,175
 $278,395
$718,997
288,449
 $127,465
 $308,263
$724,177
 $292,620
 $127,993
 $306,222
$726,835
                     
                     
$973
(c) 
$
 $77
$1,050
 $110
 $
 $128
$238
235
 $
 $37
$272
 $973
 $
 $77
$1,050
3,272
 
 445
3,717
 830
 
 833
1,663
3,1053,105
 
 362
3,467
 3,272
 
 445
3,717
                     
                     
$7
 $
 $666
$673
 $6
 $
 $711
$717
7
 $
 $661
$668
 $7
 $
 $666
$673

 
 (2)(2) 2
 
 (40)(38)
11
 
 36
37
 
 
 (2)(2)

 
 (3)(3) (1) 
 (5)(6)
 
 

 
 
 (3)(3)
$7
 $
 $661
$668
 $7
 $
 $666
$673
8
 $
 $697
$705
 $7
 $
 $661
$668
                     
                     
$
 $
 $97
$97
 $
 $
 $150
$150

 $
 $60
$60
 $
 $
 $97
$97
7
 
 564
571
 7
 
 516
523
88
 
 637
645
 7
 
 564
571
$7
 $
 $661
$668
 $7
 $
 $666
$673
8
 $
 $697
$705
 $7
 $
 $661
$668
                     
                     
$
 $
 $355
$355
 $
 $
 $865
$865

 $
 $206
$206
 $
 $
 $355
$355
60,156
 533,018
 434,459
1,027,633
 62,307
 530,616
 381,874
974,797
56,05756,057
 529,383
 446,026
1,031,466
 60,156
 533,018
 434,459
1,027,633
$60,156
 $533,018
 $434,814
$1,027,988
 $62,307
 $530,616
 $382,739
$975,662
56,057
 $529,383
 $446,232
$1,031,672
 $60,156
 $533,018
 $434,814
$1,027,988



JPMorgan Chase & Co./20132014 Annual Report 287261

Notes to consolidated financial statements

Note 16 – Variable interest entities
For a further description of JPMorgan Chase’s accounting policies regarding consolidation of VIEs, see Note 1 on pages 189–191 of this Annual Report.1.
The following table summarizes the most significant types of Firm-sponsored VIEs by business segment. The Firm considers a “sponsored” VIE to include any entity where: (1) JPMorgan Chase is the principal beneficiary of the structure; (2) the VIE is used by JPMorgan Chase to securitize Firm assets; (3) the VIE issues financial instruments with the JPMorgan Chase name; or (4) the entity is a JPMorgan Chase–administered asset-backed commercial paper conduit.
Line-of-BusinessTransaction TypeActivity
Annual Report
page references
CCBCredit card securitization trustsSecuritization of both originated and purchased credit card receivables289
Other securitization trustsSecuritization of originated student loans290-292262
 Mortgage securitization trustsSecuritization of originated and purchased residential mortgages290-292263-265
Other securitization trustsSecuritization of originated student loans263-265
CIBMortgage and other securitization trustsSecuritization of both originated and purchased residential and commercial mortgages, automobile and student loans290-292263-265
 
Multi-seller conduits
Investor intermediation activities:
Assist clients in accessing the financial markets in a cost-efficient manner and structures transactions to meet investor needs292-296265-267
 Municipal bond vehicles 293-294265-266
 Credit-related note and asset swap vehicles 294-296267
The Firm’s other business segments are also involved with VIEs, but to a lesser extent, as follows:
Asset Management: Sponsors and manages certain funds that are deemed VIEs. As asset manager of the funds, AM earns a fee based on assets managed; the fee varies with each fund’s investment objective and is competitively priced. For fund entities that qualify as VIEs, AM’s interests are, in certain cases, considered to be significant variable interests that result in consolidation of the financial results of these entities.
Commercial Banking: CB makes investments in and provides lending to community development entities that may meet the definition of a VIE. In addition, CB provides financing and lending relatedlending-related services to certain client-sponsored VIEs. In general, CB does not control the activities of these entities and does not consolidate these entities.
Corporate/Private Equity:
Corporate: The Private Equity business, within Corporate/Private Equity,Corporate, may be involved with entities that are deemed VIEs. However, the Firm’s private equity business is subject to specialized investment company accounting, which does not require the consolidation of investments, including VIEs.
The Firm also invests in and provides financing and other services to VIEs sponsored by third parties, as described on page 296268 of this Note.

288JPMorgan Chase & Co./2013 Annual Report



Significant Firm-sponsored variable interest entities
Credit card securitizations
The Card business securitizes originated and purchased credit card loans, primarily through the Chase Issuance Trust (the “Trust”). The Firm’s continuing involvement in credit card securitizations includes servicing the receivables, retaining an undivided seller’s interest in the receivables, retaining certain senior and subordinated securities and maintaining escrow accounts.
The Firm is considered to be the primary beneficiary of these Firm-sponsored credit card securitization trusts based on the Firm’s ability to direct the activities of these VIEs through its servicing responsibilities and other duties, including making decisions as to the receivables that are transferred into those trusts and as to any related modifications and workouts. Additionally, the nature and extent of the Firm’s other continuing involvement with the trusts, as indicated above, obligates the Firm to absorb losses and gives the Firm the right to receive certain benefits from these VIEs that could potentially be significant.
The underlying securitized credit card receivables and other assets of the securitization trusts are available only for payment of the beneficial interests issued by the securitization trusts; they are not available to pay the Firm’s other obligations or the claims of the Firm’s other creditors.
The agreements with the credit card securitization trusts require the Firm to maintain a minimum undivided interest in the credit card trusts (which is generally 4%). As of December 31, 20132014 and 2012,2013, the Firm held undivided interests in Firm-sponsored credit card securitization trusts of $14.3$10.9 billion and $15.8$14.3 billion,, respectively. The Firm maintained an average undivided interest in principal receivables owned by those trusts of approximately 30%22% and 28%30% for the years ended December 31, 20132014 and 2012,2013, respectively. The Firm also retained $130$40 million and $362$130 million of senior securities and $5.5$5.3 billion and $4.6$5.5 billion of subordinated securities in certain of its credit card securitization trusts as of December 31, 20132014 and 2012,2013, respectively. The Firm’s undivided interests in the credit card trusts and securities retained are eliminated in consolidation.


262JPMorgan Chase & Co./2014 Annual Report



Firm-sponsored mortgage and other securitization trusts
The Firm securitizes (or has securitized) originated and purchased residential mortgages, commercial mortgages and other consumer loans (including automobile and student loans) primarily in its CCB and CIB and CCB businesses.
Depending on the particular transaction, as well as the respectiveline of business involved, the Firm may act as the servicer of the loans and/or retain certain beneficial interests in the securitization trusts.


JPMorgan Chase & Co./2013 Annual Report289

Notes to consolidated financial statements

The following table presents the total unpaid principal amount of assets held in Firm-sponsored private-label securitization entities, including those in which the Firm has continuing involvement, and those that are consolidated by the Firm. Continuing involvement includes servicing the loans,loans; holding senior interests or subordinated interests,interests; recourse or guarantee arrangements,arrangements; and derivative transactions. In certain instances, the Firm’s only continuing involvement is servicing the loans. See Securitization activity on page 297269 of this Note for further information regarding the Firm’s cash flows with and interests retained in nonconsolidated VIEs, and pages 297–298269–270 of this Note for information on the Firm’s loan sales to U.S. government agencies.
Principal amount outstanding 
JPMorgan Chase interest in securitized assets in nonconsolidated VIEs(d)(e)(f)
Principal amount outstanding 
JPMorgan Chase interest in securitized assets in nonconsolidated VIEs(c)(d)(e)
December 31, 2013 (a) (in billions)
Total assets held by securitization VIEsAssets held in consolidated securitization VIEsAssets held in nonconsolidated securitization VIEs with continuing involvement Trading assetsAFS securitiesTotal interests held by JPMorgan Chase
December 31, 2014 (a) (in billions)
Total assets held by securitization VIEsAssets held in consolidated securitization VIEsAssets held in nonconsolidated securitization VIEs with continuing involvement Trading assetsAFS securitiesTotal interests held by JPMorgan Chase
Securitization-related      
Residential mortgage:      
Prime/Alt-A and Option ARMs$109.2
$3.2
$90.4
 $0.5
$0.3
$0.8
$96.3
$2.7
$78.3
 $0.5
$0.7
$1.2
Subprime32.1
1.3
28.0
 0.1

0.1
28.4
0.8
25.7
 0.1

0.1
Commercial and other(b)
130.4

98.0
 0.5
3.5
4.0
129.6
0.2
94.4
 0.4
3.5
3.9
Total$271.7
$4.5
$216.4
 $1.1
$3.8
$4.9
$254.3
$3.7
$198.4
 $1.0
$4.2
$5.2

Principal amount outstanding 
JPMorgan Chase interest in securitized assets in nonconsolidated VIEs(d)(e)(f)
Principal amount outstanding 
JPMorgan Chase interest in securitized assets in nonconsolidated VIEs(c)(d)(e)
December 31, 2012(a) (in billions)
Total assets held by securitization VIEsAssets held in consolidated securitization VIEsAssets held in nonconsolidated securitization VIEs with continuing involvement Trading assetsAFS securitiesTotal interests held by JPMorgan Chase
December 31, 2013(a) (in billions)
Total assets held by securitization VIEsAssets held in consolidated securitization VIEsAssets held in nonconsolidated securitization VIEs with continuing involvement Trading assetsAFS securitiesTotal interests held by JPMorgan Chase
Securitization-related      
Residential mortgage:      
Prime/Alt-A and Option ARMs(c)
$133.5
$2.7
$106.7
 $0.3
$
$0.3
$109.2
$3.2
$90.4
 $0.5
$0.3
$0.8
Subprime34.5
1.3
31.3
 0.1

0.1
32.1
1.3
28.0
 0.1

0.1
Commercial and other(b)
127.8

81.8
 1.5
2.8
4.3
130.4

98.0
 0.5
3.5
4.0
Total$295.8
$4.0
$219.8
 $1.9
$2.8
$4.7
$271.7
$4.5
$216.4
 $1.1
$3.8
$4.9
(a)Excludes U.S. government agency securitizations. See pages 297–298269–270 of this Note for information on the Firm’s loan sales to U.S. government agencies.
(b)Consists of securities backed by commercial loans (predominantly real estate) and non-mortgage-related consumer receivables purchased from third parties. The Firm generally does not retain a residual interest in its sponsored commercial mortgage securitization transactions.
(c)The prior period has been reclassified to conform with the current presentation methodology.
(d)
The table above excludes the following: retained servicing (see Note 17 on pages 299–304 of this Annual Report for a discussion of MSRs); securities retained from loansloan sales to U.S. government agencies; interest rate and foreign exchange derivatives primarily used to manage interest rate and foreign exchange risks of securitization entities (See Note 6 on pages 220–233 of this Annual Report for further information on derivatives); senior and subordinated securities of$136 million and $34 million, respectively, at December 31, 2014, and $151 million and $30 million, respectively, at December 31, 2013, and $131 million and $45 million, respectively, at December 31, 2012, which the Firm purchased in connection with CIB’s secondary market-making activities.
(e)(d)Includes interests held in re-securitization transactions.
(f)(e)
As of December 31, 20132014 and 20122013, 69%77% and 74%69%, respectively, of the Firm’s retained securitization interests, which are carried at fair value, were risk-rated “A” or better, on an S&P-equivalent basis. The retained interests in prime residential mortgages consisted of $551 million1.1 billion and $170551 million of investment-grade and $260185 million and $171260 million of noninvestment-grade retained interests at December 31, 20132014 and 2012,2013, respectively. The retained interests in commercial and other securitizations trusts consisted of $3.93.7 billion and $4.13.9 billion of investment-grade and $80194 million and $16480 million of noninvestment-grade retained interests at December 31, 20132014 and 20122013, respectively.

290JPMorgan Chase & Co./20132014 Annual Report263


Notes to consolidated financial statements

Residential mortgage
The Firm securitizes residential mortgage loans originated by CCB, as well as residential mortgage loans purchased from third parties by either CCB or CIB. CCB generally retains servicing for all residential mortgage loans originated or purchased by CCB, and for certain mortgage loans purchased by CIB. For securitizations serviced by CCB, the Firm has the power to direct the significant activities of the VIE because it is responsible for decisions related to loan modifications and workouts. CCB may also retain an interest upon securitization.
In addition, CIB engages in underwriting and trading activities involving securities issued by Firm-sponsored securitization trusts. As a result, CIB at times retains senior and/or subordinated interests (including residual interests) in residential mortgage securitizations upon securitization, and/or reacquires positions in the secondary market in the normal course of business. In certain instances, as a result of the positions retained or reacquired by CIB or held by CCB, when considered together with the servicing arrangements entered into by CCB, the Firm is deemed to be the primary beneficiary of certain securitization trusts. See the table on page 296268 of this Note for more information on consolidated residential mortgage securitizations.
The Firm does not consolidate a residential mortgage securitization (Firm-sponsored or third-party-sponsored) when it is not the servicer (and therefore does not have the power to direct the most significant activities of the trust) or does not hold a beneficial interest in the trust that could potentially be significant to the trust. At December 31, 20132014 and 2012,2013, the Firm did not consolidate the assets of certain Firm-sponsored residential mortgage securitization VIEs, in which the Firm had continuing involvement, primarily due to the fact that the Firm did not hold an interest in these trusts that could potentially be significant to the trusts. See the table on page 296268 of this Note for more information on the consolidated residential mortgage securitizations, and the table on the previous page of this Note for further information on interests held in nonconsolidated residential mortgage securitizations.
Commercial mortgages and other consumer securitizations
CIB originates and securitizes commercial mortgage loans, and engages in underwriting and trading activities involving the securities issued by securitization trusts. CIB may retain unsold senior and/or subordinated interests in commercial mortgage securitizations at the time of securitization but, generally, the Firm does not service commercial loan securitizations. For commercial mortgage securitizations the power to direct the significant activities of the VIE generally is held by the servicer or investors in a specified class of securities (“controlling class”). See the table on page 296268 of this Note for more information on the consolidated commercial mortgage securitizations,
and the table on the previous page of this Note for further information on interests held in nonconsolidated securitizations.
The Firm also securitizes student loans.
The Firm retains servicing responsibilities for all originated and certain purchased student loans andloan securitizations. The Firm has the power to direct the activities of these VIEs through these servicing responsibilities. See the table on page 296268 of this Note for more information on the consolidated student loan securitizations, and the table on the previous page of this Note for further information on interests held in nonconsolidated securitizations.
Re-securitizations
The Firm engages in certain re-securitization transactions in which debt securities are transferred to a VIE in exchange for new beneficial interests. These transfers occur in connection with both agency (Fannie Mae, Freddie Mac and Ginnie Mae) and nonagency (private-label) sponsored VIEs, which may be backed by either residential or commercial mortgages. The Firm’s consolidation analysis is largely dependent on the Firm’s role and interest in the re-securitization trusts. During the years ended December 31, 2014, 2013, 2012 and 2011,2012, the Firm transferred $25.3$22.7 billion,, $10.0 $25.3 billion and $24.9$10.0 billion, respectively, of securities to agency VIEs, and $55$1.1 billion, $55 million, $286 million and $381$286 million, respectively, of securities to private-label VIEs.
Most re-securitizations with which the Firm is involved are client-driven transactions in which a specific client or group of clients areis seeking a specific return or risk profile. For these transactions, the Firm has concluded that the decision-making power of the entity is shared between the Firm and its client(s),clients, considering the joint effort and decisions in establishing the re-securitization trust and its assets, as well as the significant economic interest the client holds in the re-securitization trust; therefore the Firm does not consolidate the re-securitization VIE.


JPMorgan Chase & Co./2013 Annual Report291

Notes to consolidated financial statements

In more limited circumstances, the Firm creates a re-securitization trust independently and not in conjunction with specific clients. In these circumstances, the Firm is deemed to have the unilateral ability to direct the most significant activities of the re-securitization trust because of the decisions made during the establishment and design of the trust; therefore, the Firm consolidates the re-securitization VIE if the Firm holds an interest that could potentially be significant.
Additionally, the Firm may invest in beneficial interests of third-party securitizations and generally purchases these interests in the secondary market. In these circumstances, the Firm does not have the unilateral ability to direct the most significant activities of the re-securitization trust, either because it wasn’twas not involved in the initial design of the trust, or the Firm is involved with an independent third partythird-party sponsor and demonstrates shared power over the creation of the trust; therefore, the Firm does not consolidate the re-securitization VIE.
As of December 31, 20132014 and 2012,2013, the Firm did not consolidate any agency re-securitizations. As of December 31, 20132014 and 2012,2013, the Firm consolidated $86assets of $77 million and $76$86 million,, respectively, and liabilities of $21 million and $23 million, respectively, of assets, and $23 million and $5 million, respectively, of liabilities of


264JPMorgan Chase & Co./2014 Annual Report



private-label re-securitizations. See the table on page 296268 of this Note for more information on the consolidated re-securitization transactions.
As of December 31, 20132014 and 2012,2013, total assets (including the notional amount of interest-only securities) of nonconsolidated Firm-sponsored private-label re-securitization entities in which the Firm has continuing involvement were $2.8$2.9 billion and $4.6$2.8 billion,, respectively. At December 31, 20132014 and 2012,2013, the Firm held approximately $1.3$2.4 billion and $2.0$1.3 billion,, respectively, of interests in nonconsolidated agency re-securitization entities, and $6$36 million and $61$6 million,, respectively, of senior and subordinated interests in nonconsolidated private-label re-securitization entities. See the table on page 290263 of this Note for further information on interests held in nonconsolidated securitizations.
Multi-seller conduits
Multi-seller conduit entities are separate bankruptcy remote entities that purchase interests in, and make loans secured by, pools of receivables and other financial assets pursuant to agreements with customers of the Firm. The conduits fund their purchases and loans through the issuance of highly rated commercial paper. The primary source of repayment of the commercial paper is the cash flows from the pools of assets. In most instances, the assets are structured with deal-specific credit enhancements provided to the conduits by the customers (i.e., sellers) or other third parties. Deal-specific credit enhancements are generally structured to cover a multiple of historical losses expected on the pool of assets, and are typically in the form of overcollateralization provided by the seller. The deal-specific credit enhancements mitigate the Firm’s potential losses on its agreements with the conduits.
To ensure timely repayment of the commercial paper, and to provide the conduits with funding to purchase interests in or make loans secured by pools of receivables in the event that the conduits do not obtain funding in the commercial paper market, each asset pool financed by the conduits has a minimum 100% deal-specific liquidity facility associated with it provided by JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. also provides the multi-seller conduit vehicles with uncommitted program-wide liquidity facilities and program-wide credit enhancement in the form of standby letters of credit. The amount of program-wide credit enhancement required is based upon commercial paper issuance and approximates 10% of the outstanding balance.
The Firm consolidates its Firm-administered multi-seller conduits, as the Firm has both the power to direct the significant activities of the conduits and a potentially significant economic interest in the conduits. As administrative agent and in its role in structuring transactions, the Firm makes decisions regarding asset types and credit quality, and manages the commercial paper funding needs of the conduits. The Firm’s interests that could potentially be significant to the VIEs include the fees received as administrative agent and liquidity and
program-wide credit enhancement provider, as well as the potential exposure created by the liquidity and credit enhancement facilities provided to the conduits. See page 296268 of this Note for further information on consolidated VIE assets and liabilities.


292JPMorgan Chase & Co./2013 Annual Report



In the normal course of business, JPMorgan Chase makes markets in and invests in commercial paper including commercial paper issued by the Firm-administered multi-seller conduits. The Firm held $4.1$5.7 billion and $8.34.1 billion of the commercial paper issued by the Firm-administered multi-seller conduits at December 31, 20132014 and 20122013, respectively. The Firm’s investments reflect the Firm’s funding needs and capacity and were not driven by market illiquidity and theilliquidity. The Firm is not obligated under any agreement to purchase the commercial paper issued by the Firm-administered multi-seller conduits.
Deal-specific liquidity facilities, program-wide liquidity and credit enhancement provided by the Firm have been eliminated in consolidation. The Firm or the Firm-administered multi-seller conduits provide lending-related commitments to certain clients of the Firm-administered multi-seller conduits. The unfunded portion of these commitments was $9.19.9 billion and $10.8$9.1 billion at December 31, 20132014 and 20122013, respectively, and are reported as off-balance sheet lending-related commitments. For more information on off-balance sheet lending-related commitments, see Note 29 on pages 318–324 of this Annual Report.29.
VIEs associated with investor intermediation activities
As a financial intermediary, the Firm creates certain types of VIEs and also structures transactions with these VIEs, typically using derivatives, to meet investor needs. The Firm may also provide liquidity and other support. The risks inherent in the derivative instruments or liquidity commitments are managed similarly to other credit, market or liquidity risks to which the Firm is exposed. The principal types of VIEs for which the Firm is engaged in on behalf of clients are municipal bond vehicles, credit-related note vehicles and asset swap vehicles.
Municipal bond vehicles
The Firm has created a series of trusts that provide short-term investors with qualifying tax-exempt investments, and that allow investors in tax-exempt securities to finance their investments at short-term tax-exempt rates. In a typical transaction, the vehicle purchases fixed-rate longer-term highly rated municipal bonds and funds the purchase by issuing two types of securities: (1) puttable floating-rate certificates and (2) inverse floating-rate residual interests (“residual interests”). The maturity of each of the puttable floating-rate certificates and the residual interests is equal to the life of the vehicle, while the maturity of the underlying municipal bonds is typically longer. Holders of the puttable floating-rate certificates may “put,” or tender, the certificates if the remarketing agent cannot successfully remarket the floating-rate certificates to another investor. A liquidity facility conditionally obligates the liquidity provider to fund the purchase of the tendered floating-rate certificates. Upon termination of the vehicle, proceeds from


JPMorgan Chase & Co./2014 Annual Report265

Notes to consolidated financial statements

the sale of the underlying municipal bonds would first repay any funded liquidity facility or outstanding floating-rate certificates and the remaining amount, if any, would be paid to the residual interests. If the proceeds from the sale of the underlying municipal bonds are not sufficient to repay the
liquidity facility, in certain transactions the liquidity provider has recourse to the residual interest holders for reimbursement. Certain residual interest holders may be required to post collateral with the Firm, as liquidity provider, to support such reimbursement obligations should the market value of the municipal bonds decline.
JPMorgan Chase Bank, N.A. often serves as the sole liquidity provider, and J.P. Morgan Securities LLC serves as remarketing agent, of the puttable floating-rate certificates. The liquidity provider’s obligation to perform is conditional and is limited by certain termination events, which include bankruptcy or failure to pay by the municipal bond issuer or credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. In addition, the Firm’s exposure as liquidity provider is further limited by the high credit quality of the underlying municipal bonds, the excess collateralization in the vehicle, or in certain transactions, the reimbursement agreements with the residual interest holders.
The long-term credit ratings of the puttable floating rate certificates are directly related to the credit ratings of the underlying municipal bonds, the credit rating of any insurer of the underlying municipal bond, and the Firm’s short-term credit rating as liquidity provider. A downgrade in any of these ratings would affect the rating of the puttable
floating-rate certificates and could cause demand for these certificates by investors to decline or disappear. However, a downgrade of JPMorgan Chase Bank, N.A.’s short-term rating does not affect the Firm’s obligation under the liquidity facility.
As remarketing agent, the Firm may hold puttable floating-rate certificates of the municipal bond vehicles. At December 31, 20132014 and 20122013, the Firm held $26255 million and $252$262 million,, respectively, of these certificates on its Consolidated Balance Sheets.balance sheets. The largest amount held by the Firm at any timeend of day during 20132014 was $470250 million, or 4.8%3.0%, of the municipal bond vehicles’ aggregate outstanding puttable floating-rate certificates. The Firm did not have and continues not to have any intent to protect any residual interest holder from potential losses on any of the municipal bond holdings.


JPMorgan Chase & Co./2013 Annual Report293

Notes to consolidated financial statements

The Firm consolidates municipal bond vehicles if it owns the residual interest. The residual interest generally allows the owner to make decisions that significantly impact the economic performance of the municipal bond vehicle, primarily by directing the sale of the municipal bonds owned by the vehicle. In addition, the residual interest owners have the right to receive benefits and bear losses that could potentially be significant to the municipal bond
vehicle. The Firm does not consolidate municipal bond vehicles if it does not own the residual interests, since the Firm does not have the power to make decisions that significantly impact the economic performance of the municipal bond vehicle. See page 296page 268 of this Note for further information on consolidated municipal bond vehicles.


The Firm’s exposure to nonconsolidated municipal bond VIEs at December 31, 20132014 and 20122013, including the ratings profile of the VIEs’ assets, was as follows.
December 31,
(in billions)
Fair value of assets held by VIEsLiquidity facilities
Excess/(deficit)(a)
Maximum exposureFair value of assets held by VIEsLiquidity facilities
Excess/(deficit)(a)
Maximum exposure
Nonconsolidated municipal bond vehicles  
2014$11.5
$6.3
$5.2
$6.3
2013$11.8
$6.9
$4.9
$6.9
11.8
6.9
4.9
6.9
201214.2
8.0
6.2
8.0
  
Ratings profile of VIE assets(b)
Fair value of assets held by VIEsWt. avg. expected life of assets (years)
Ratings profile of VIE assets(b)
Fair value of assets held by VIEsWt. avg. expected life of assets (years)
Investment-grade Noninvestment- gradeInvestment-grade Noninvestment- grade
December 31,
(in billions, except where otherwise noted)
AAA to AAA-AA+ to AA-A+ to A-BBB+ to BBB- BB+ and belowAAA to AAA-AA+ to AA-A+ to A-BBB+ to BBB- BB+ and below
2014$2.7
$8.4
$0.4
$
 $
$11.5
4.9
2013$2.7
$8.9
$0.2
$
 $
$11.8
7.22.7
8.9
0.2

 
$11.8
7.2
20123.1
11.0
0.1

 
14.2
5.9
(a)Represents the excess/(deficit) of the fair values of municipal bond assets available to repay the liquidity facilities, if drawn.
(b)The ratings scale is presented on an S&P-equivalent basis. The prior period has been reclassified to conform with the current presentation.


266JPMorgan Chase & Co./2014 Annual Report



Credit-related note and asset swap vehicles
Credit-related note vehicles
The Firm structures transactions with credit-related note vehicles in which the VIE purchases highly rated assets (generally investment-grade), such as government bonds, corporate bonds or asset-backed securities, and enters into a credit derivative contract with the Firm to obtain exposure to a referenced credit which the VIE otherwise does not hold. The VIE then issues credit-linked notes (“CLNs”) with maturities predominantly ranging from one to ten years in order to transfer the risk of the referenced credit to the VIE’s investors. Clients and investors often prefer using a CLN vehicle since they may be of the view that the CLNs issued by the VIE generally carryis of a higher credit ratingquality than suchequivalent notes would if issued directly by JPMorgan Chase. As a derivative counterparty in a credit-related note structure, the Firm has a senior claim on the collateral of the VIE and reports such derivatives on its Consolidated Balance Sheets at fair value. The collateral purchased by such VIEs is predominantly investment grade. The Firm divides its credit-related note structures broadly into two types: static and managed.
In a static credit-related note structure, the CLNs and associated credit derivative contract either reference a single credit (e.g., a multi-national corporation), or all or part of a fixed portfolio of credits. In a managed credit-related note structure, the CLNs and associated credit
derivative generally reference all or part of an actively managed portfolio of credits. An agreement exists between a portfolio manager and the VIE that gives the portfolio manager the ability to substitute each referenced credit in the portfolio for an alternative credit.
The Firm does not act as portfolio manager; itsFirm’s involvement with the VIECLN vehicles is generally limited to being a derivative counterparty. Ascounterparty and it does not act as a net buyer of credit protection, in both static andportfolio manager for managed credit-related note structures, the Firm pays a premium to the VIE in return for the receipt of a payment (up to the notional of the derivative) if one or more of the credits within the portfolio defaults, or if the losses resulting from the default of reference credits exceed specified levels.CLN VIEs. The Firm does not provide any additional contractual financial support to the VIE. In addition,VIE over and above its contractual obligations as derivative counterparty, but may also make a market in the CLNs issued by such VIEs, although it is under no obligation to do so. The Firm has not historically provided any financial support to the CLN vehicles over and above its contractual obligations. As a derivative counterparty the assets held by the VIE serve as collateral for any derivatives receivables. As such the collateral represents the maximum exposure the Firm has to these vehicles, which was $5.9 billion and $8.7 billion as of December 31, 2014 and 2013, respectively. The Firm’s maximum exposure arises through the derivatives executed with the VIEs; the exposure varies over time with changes in the fair value of the derivatives. The Firm relies on the collateral held by the VIEs to pay any amounts due under the derivatives; the vehicles are structured at inception so that the par value of the collateral is expected to be sufficient to pay amounts due under the derivative contracts
Since each CLN is established to the specifications of the investors, the investors have the power over the activities of that VIE that most significantly affect the performance of the CLN. Furthermore,The Firm consolidates credit-related note entities only in limited circumstances where it holds positions in these entities that provided the Firm does not generally have a variable interestwith control over the entity. The Firm consolidated credit-related note vehicles with collateral fair values of $163 million and $311 million, at December 31, 2014 and 2013, respectively. These consolidated VIEs included some that could potentially be significant. Accordingly,were structured by the Firm does not generally consolidate these credit-related note entities. As a derivative counterparty,where the Firm has a senior claim onprovides the collateral ofcredit derivative, and
some that have been structured by third parties where the VIE andFirm is not the credit derivative provider.
The Firm reports such derivatives with unconsolidated CLN vehicles as well as any CLNs that it holds as market-maker on its Consolidated Balance Sheetsbalance sheets at fair value. Substantially allvalue with changes in fair value reported in principal transactions revenue. The Firm’s exposure to non-consolidated CLN VIEs as of the assets purchased by such VIEs are investment-grade.December 31, 2014 and 2013 was not material.


294JPMorgan Chase & Co./2013 Annual Report



Asset swap vehicles
The Firm structures and executes transactions with asset swap vehicles on behalf of investors. In such transactions, the VIE purchases a specific asset or assets (substantially all of which are investment-grade) and then enters into a derivative with the Firm in order to tailor the interest rate or foreign exchange currency risk, or both, according to investors’ requirements. Generally, the assets are held by the VIE to maturity, and the tenor of the derivatives would match the maturity of the assets. Investors typically invest in the notes issued by such VIEs in order to obtain exposure to the credit risk of the specific assets, as well as exposure to foreign exchange and interest rate risk that is tailored to their specific needs. The derivative transaction between the Firm and the VIE may include currency swaps to hedge assets held by the VIE denominated in foreign currency into the investors’ local currency or interest rate swaps to hedge the interest rate risk of assets held by the VIE; to add additional interest rate exposure into the VIE in order to increase the return on the issued notes; or to convert an interest-bearing asset into a zero-coupon bond.
The Firm’s exposure toinvolvement with asset swap vehicles is generally limited to its rights and obligations under thebeing an interest rate and/or foreign exchange derivative contracts.counterparty. The Firm historicallydoes not provide any additional contractual financial support to the VIE over and above its contractual obligations as derivative counterparty, but may also make a market in the notes issued by such VIEs, although it is under no obligation to do so. The Firm has not historically provided any financial support to the asset swap vehicles over and above its contractual obligations. As a derivative counterparty the assets held by the VIE serve as collateral for any derivatives receivables. As such the collateral represents the maximum exposure the Firm has to these vehicles, which was $5.7 billion and $7.7 billion as of December 31, 2014 and 2013, respectively. The Firm’s maximum exposure arises through the derivatives executed with the VIEs; the exposure varies over time with changes in the fair value of the derivatives. The Firm relies on the collateral held by the VIEs to pay any amounts due under the derivatives; the vehicles are structured at inception so that the par value of the collateral is expected to be sufficient to pay amounts due under the derivative contracts
Since each asset swap vehicle is established to the specifications of the investors, the investors have the power over the activities of that VIE that most significantly affect the performance of the entity. Accordingly, the Firm does not generally consolidate these asset swap vehicles since theand did not consolidate any asset swap vehicles at December 31, 2014 and 2013.
The Firm does not have the power to direct the significant activities of these entities and does not have a variable interestreports derivatives with unconsolidated asset swap vehicles that could potentially be significant. As a derivative counterparty, the Firm has a senior claim on the collateral of the VIE and reports such derivativesit holds as market-maker on its Consolidated Balance Sheetsbalance sheets at fair value. Substantially all of the assets purchased by such VIEs are investment-grade.
Exposurevalue with changes in fair value reported in principal transactions revenue. The Firm’s exposure to nonconsolidated credit-related note andnon-consolidated asset swap VIEs at as of December 31, 20132014 and 2012,2013 was as follows.not material.
December 31, 2013
(in billions)
Net derivative receivablesTotal exposure
Par value of collateral held by VIEs(a)
Credit-related notes   
Static structure$
$
$4.8
Managed structure

3.9
Total credit-related notes

8.7
Asset swaps0.4
0.4
7.7
Total$0.4
$0.4
$16.4
    
December 31, 2012
(in billions)
Net derivative receivablesTotal exposure
Par value of collateral held by VIEs(a)
Credit-related notes   
Static structure$0.5
$0.5
$7.3
Managed structure0.6
0.6
5.6
Total credit-related notes1.1
1.1
12.9
Asset swaps0.4
0.4
7.9
Total$1.5
$1.5
$20.8
(a)The Firm’s maximum exposure arises through the derivatives executed with the VIEs; the exposure varies over time with changes in the fair value of the derivatives. The Firm relies on the collateral held by the VIEs to pay any amounts due under the derivatives; the vehicles are structured at inception so that the par value of the collateral is expected to be sufficient to pay amounts due under the derivative contracts.


JPMorgan Chase & Co./20132014 Annual Report 295267

Notes to consolidated financial statements

The Firm consolidated Firm-sponsored and third-party credit-related note vehicles with collateral fair values of $311 million and $483 million, at December 31, 2013 and 2012, respectively. These consolidated VIEs included some that were structured by the Firm where the Firm provides the credit derivative, and some that have been structured by third parties where the Firm is not the credit derivative provider. The Firm consolidated these vehicles, because it held positions in these entities that provided the Firm with control of certain vehicles. The Firm did not consolidate any asset swap vehicles at December 31, 2013 and 2012.
VIEs sponsored by third parties
VIE used in FRBNY transaction
In conjunctionThe Firm enters into transactions with the Bear Stearns merger in June 2008, the Federal Reserve Bank of New York (“FRBNY”) took control, through an LLC formedVIEs structured by other parties. These include, for this purpose, ofexample, acting as a portfolio of $30.0 billion in assets,derivative counterparty, liquidity provider, investor, underwriter, placement agent, trustee or custodian. These transactions are conducted at arm’s-length, and individual credit decisions are based on the valueanalysis of the portfolio as of March 14, 2008. The assetsspecific VIE, taking into consideration the quality of the LLC were funded by a $28.85 billion term loan fromunderlying assets. Where the FRBNY
and a $1.15 billion subordinated loan from JPMorgan Chase. The JPMorgan Chase loan was subordinated to the FRBNY loan and bore the first $1.15 billion of any losses of the portfolio. Any remaining assets in the portfolio after repayment of the FRBNY loan, repayment of the JPMorgan Chase loan and the expense of the LLC was for the account of the FRBNY. The extent to which the FRBNY and JPMorgan Chase loans were repaid depended on the value of the assets in the portfolio and the liquidation strategy directed by the FRBNY. The Firm did not consolidate the LLC, as it diddoes not have the power to direct
the activities of the VIE that most significantly impact the VIE’s economic performance. In June 2012,performance, or a variable interest that could potentially be significant, the FRBNY loan was repaidFirm records and reports these positions on its Consolidated balance sheets similarly to the way it would record and report positions in full and in November 2012, the JPMorgan Chase loan was repaid in full. During the year ended December 31, 2012, JPMorgan Chase recognized a pretax gainrespect of $665 million reflecting the recovery on the $1.15 billion subordinated loan plus contractual interest.any other third-party transaction.



Consolidated VIE assets and liabilities
The following table presents information on assets and liabilities related to VIEs consolidated by the Firm as of December 31, 20132014 and 20122013.
Assets Liabilities
December 31, 2014 (in billions)(a)
Trading assetsLoans
Other(c)
Total
assets
(d)
 
Beneficial interests in
VIE assets
(e)
Other(f)
Total
liabilities
VIE program type   
Firm-sponsored credit card trusts$
$48.3
$0.7
$49.0
 $31.2
$
$31.2
Firm-administered multi-seller conduits
17.7
0.1
17.8
 12.0

12.0
Municipal bond vehicles5.3


5.3
 4.9

4.9
Mortgage securitization entities(b)
3.3
0.7

4.0
 2.1
0.8
2.9
Student loan securitization entities0.2
2.2

2.4
 2.1

2.1
Other0.3

1.0
1.3
 0.1
0.1
0.2
Total$9.1
$68.9
$1.8
$79.8
 $52.4
$0.9
$53.3
   
Assets LiabilitiesAssets Liabilities
December 31, 2013 (in billions)(a)
Trading assets –
debt and equity instruments
Loans
Other(d) 
Total
assets(e)
 
Beneficial interests in
VIE assets(f)
Other(g)
Total
liabilities
Trading assetsLoans
Other(c)
Total
assets
(d)
 
Beneficial interests in
VIE assets
(e)
Other(f)
Total
liabilities
VIE program type      
Firm-sponsored credit card trusts$
$46.9
$1.1
$48.0
 $26.6
$
$26.6
$
$46.9
$1.1
$48.0
 $26.6
$
$26.6
Firm-administered multi-seller conduits
19.0
0.1
19.1
 14.9

14.9

19.0
0.1
19.1
 14.9

14.9
Municipal bond vehicles3.4


3.4
 2.9

2.9
3.4


3.4
 2.9

2.9
Mortgage securitization entities(b)
2.3
1.7

4.0
 2.9
0.9
3.8
2.3
1.7

4.0
 2.9
0.9
3.8
Other(c)
0.7
2.5
1.0
4.2
 2.3
0.2
2.5
Student loan securitization entities
2.4
0.1
2.5
 2.2

2.2
Other0.7
0.1
0.9
1.7
 0.1
0.2
0.3
Total$6.4
$70.1
$2.2
$78.7
 $49.6
$1.1
$50.7
$6.4
$70.1
$2.2
$78.7
 $49.6
$1.1
$50.7
   
Assets Liabilities
December 31, 2012 (in billions)(a)
Trading assets –
debt and equity instruments
Loans
Other(d) 
Total
assets(e)
 
Beneficial interests in
VIE assets(f)
Other(g)
Total
liabilities
VIE program type   
Firm-sponsored credit card trusts$
$51.9
$0.8
$52.7
 $30.1
$
$30.1
Firm-administered multi-seller conduits
25.4
0.1
25.5
 17.2

17.2
Municipal bond vehicles9.8

0.1
9.9
 11.0

11.0
Mortgage securitization entities(b)
1.4
2.0

3.4
 2.3
1.1
3.4
Other(c)
0.8
3.4
1.1
5.3
 2.6
0.1
2.7
Total$12.0
$82.7
$2.1
$96.8
 $63.2
$1.2
$64.4
(a)Excludes intercompany transactions, which were eliminated in consolidation.
(b)Includes residential and commercial mortgage securitizations as well as re-securitizations.
(c)
Primarily comprises student loan securitization entities. The Firm consolidated $2.5 billion and $3.3 billion of student loan securitization entities as of December 31, 2013 and 2012, respectively.
(d)Includes assets classified as cash, derivative receivables, AFS securities, and other assets within the Consolidated Balance Sheets.balance sheets.
(e)(d)The assets of the consolidated VIEs included in the program types above are used to settle the liabilities of those entities. The difference between total assets and total liabilities recognized for consolidated VIEs represents the Firm’s interest in the consolidated VIEs for each program type.
(f)(e)
The interest-bearing beneficial interest liabilities issued by consolidated VIEs are classified in the line item on the Consolidated Balance Sheetsbalance sheets titled, “Beneficial interests issued by consolidated variable interest entities.” The holders of these beneficial interests do not have recourse to the general credit of JPMorgan Chase. Included in beneficial interests in VIE assets are long-term beneficial interests of $31.835.4 billion and $35.031.8 billion at December 31, 20132014 and 20122013, respectively. The maturities of the long-term beneficial interests as of December 31, 20132014, were as follows: $3.810.9 billion under one year, $20.619.0 billion between one and five years, and $7.45.5 billion over five years, all respectively.
(g)(f)Includes liabilities classified as accounts payable and other liabilities in the Consolidated Balance Sheets.balance sheets.


296268 JPMorgan Chase & Co./20132014 Annual Report



Supplemental information on loanLoan securitizations
The Firm has securitized and sold a variety of loans, including residential mortgage, credit card, automobile, student and commercial (primarily related to real estate) loans, as well as debt securities. The primary purposes of these securitization transactions were to satisfy investor demand and to generate liquidity for the Firm.
For loan securitizations in which the Firm is not required to consolidate the trust, the Firm records the transfer of the loan receivable to the trust as a sale when the accounting criteria for a sale are met. Those criteria are: (1) the transferred financial assets are legally isolated from the Firm’s creditors; (2) the transferee or beneficial interest
 
holder can pledge or exchange the transferred financial assets; and (3) the Firm does not maintain effective control over the transferred financial assets (e.g., the Firm cannot repurchase the transferred assets before their maturity and it does not have the ability to unilaterally cause the holder to return the transferred assets).
For loan securitizations accounted for as a sale, the Firm recognizes a gain or loss based on the difference between the value of proceeds received (including cash, beneficial interests, or servicing assets received) and the carrying value of the assets sold. Gains and losses on securitizations are reported in noninterest revenue.


Securitization activity
The following tables providetable provides information related to the Firm’s securitization activities for the years ended December 31, 20132014, 20122013 and 20112012, related to assets held in JPMorgan Chase-sponsored securitization entities that were not consolidated by the Firm, and where sale accounting was achieved based on the accounting rules in effect at the time of the securitization.
2013 2012 20112014 2013 2012
Year ended December 31,
(in millions, except rates)(a)
Residential mortgage(d)
Commercial and other(f)(g)
 
Residential mortgage(d)(e)
Commercial and other(f)(g)
 
Residential mortgage(d)(e)
Commercial and other(f)(g)
 
Residential mortgage(d)(e)
Commercial and other(e)(f)
 
Residential mortgage(d)(e)
Commercial and other(e)(f)
 
Residential mortgage(d)(e)
Commercial and other(e)(f)
 
Principal securitized$1,404
$11,318
 $
$5,421
 $
$5,961
 $2,558
$11,911
 $1,404
$11,318
 $
$5,421
 
All cash flows during the period:            
Proceeds from new securitizations(b)
$1,410
$11,507
 $
$5,705
 $
$6,142
 $2,569
$12,079
 $1,410
$11,507
 $
$5,705
 
Servicing fees collected576
5
 662
4
 755
4
 557
4
 576
5
 662
4
 
Purchases of previously transferred financial assets (or the underlying collateral)(c)
294

 222

 772

 121

 294

 222

 
Cash flows received on interests156
325
 185
163
 235
178
 179
578
 156
325
 185
163
 
(a)Excludes re-securitization transactions.
(b)
Proceeds from residential mortgage securitizations were received in the form of securities. During 2013,2014, $1.42.4 billion of residential mortgage securitizations were received as securities and classified in level 2, and $185 million were in level 3 of the fair value hierarchy. During 2013, $1.4 billion of residential mortgage securitizations were received as securities and classified in level 2 of the fair value hierarchy. Proceeds from commercial mortgage securitizations were received as securities and cash. During 2014, $11.4 billion of proceeds from commercial mortgage securitizations were received as securities and classified in level 2, and $130 million of proceeds were classified as level 3 of the fair value hierarchy; and $568 million of proceeds from commercial mortgage securitizations were received as cash. During 2013, $11.3 billion of commercial mortgage securitizations were classified in level 2 of the fair value hierarchy, and $207 million of proceeds from commercial mortgage securitizations were received as cash. During 2012, $5.7$5.7 billion of commercial mortgage securitizations were classified in level 2 of the fair value hierarchy. During 2011, $4.0 billion and $2.1 billion commercial mortgage securitizations were classified in levels 2 and 3 of the fair value hierarchy, respectively.
(c)Includes cash paid by the Firm to reacquire assets from off–balance sheet, nonconsolidated entities – for example, loan repurchases due to representation and warranties and servicer clean-up callscalls.
(d)Includes prime, Alt-A, subprime, and option ARMs. Excludes sales for which the Firm did not securitize thecertain loan (including loans sold tosecuritization transactions entered into with Ginnie Mae, Fannie Mae and Freddie Mac).Mac.
(e)There were no residential mortgage securitizations during 2012 and 2011.
(f)
Includes commercial and student loan securitizations.
(g)
Key assumptions used to measure residential mortgage retained interests originated during the year included weighted-average life (in years) of8.3, 8.8 and 1.7 for the years ended December 31, 2013, 2012, and 2011, respectively, and weighted-average discount rate of 3.2%, 3.6% and 3.5% for the years ended December 31, 2013, 2012, and 2011, respectively.
5.9 and 3.9 for the years ended December 31, 2014 and 2013, respectively, and weighted-average discount rate of 3.4% and 2.5% for the years ended December 31, 2014 and 2013, respectively. There were no residential mortgage securitizations during 2012. Key assumptions used to measure commercial and other retained interests originated during the year included weighted-average life (in years) of 6.5, 8.3 and 8.8 for the years ended December 31, 2014, 2013, and 2012, respectively, and weighted-average discount rate of 4.8%, 3.2% and 3.6% for the years ended December 31, 2014, 2013 and 2012, respectively.
(f) Includes commercial and student loan securitizations.


Loans and excess mortgage servicing rightsMSRs sold to agenciesthe GSEs, loans in securitization transactions pursuant to Ginnie Mae guidelines, and other third-party-sponsored securitization entities
In addition to the amounts reported in the securitization activity tables above, the Firm, in the normal course of business, sells originated and purchased mortgage loans and certain originated excess mortgage servicing rightsMSRs on a nonrecourse basis, predominantly to Ginnie Mae, Fannie Mae and Freddie Mac (the “Agencies”“GSEs”). These loans and excess mortgage servicing rightsMSRs are sold primarily for the purpose of securitization by the Agencies, which alsoGSEs, who provide certain
guarantee provisions (e.g., credit enhancement of the loans). The Firm also sells loans and excess
mortgage servicing rights through certain guarantee provisions.into securitization transactions pursuant to Ginnie Mae guidelines; these loans are typically insured or guaranteed by another U.S. government agency. The Firm does not consolidate thesethe securitization vehicles underlying these transactions as it is not the primary beneficiary. For a limited number of loan sales, the Firm is obligated to share a portion of the credit risk associated with the sold loans with the purchaser. See Note 29 on pages 318–324 of this Annual Report for additional information about the Firm’s loan sales- and securitization-related indemnifications.


JPMorgan Chase & Co./2014 Annual Report269

Notes to consolidated financial statements

See Note 17 on pages 299–304 of this Annual Report for additional information about the impact of the Firm’s sale of certain excess mortgage servicing rights.



JPMorgan Chase & Co./2013 Annual Report297

Notes to consolidated financial statements

The following table summarizes the activities related to loans sold to U.S. government-sponsored agenciesthe GSEs, loans in securitization transactions pursuant to Ginnie Mae guidelines, and other third-party-sponsored securitization entities.
Year ended December 31,
(in millions)
2013
2012(e)
2011(e)
201420132012
Carrying value of loans sold(a)
$166,028
$179,008
$149,247
$55,802
$166,028
$179,008
Proceeds received from loan sales as cash$782
$195
$122
$260
$782
$195
Proceeds from loan sales as securities(b)
163,373
176,592
146,704
Proceeds from loans sales as securities(b)
55,117
163,373
176,592
Total proceeds received from loan sales(c)
$164,155
$176,787
$146,826
$55,377
$164,155
$176,787
Gains on loan sales(d)
302
141
133
$316
$302
$141
(a)Predominantly to U.S. government agencies.the GSEs and in securitization transactions pursuant to Ginnie Mae guidelines.
(b)Predominantly includes securities from U.S. government agenciesthe GSEs and Ginnie Mae that are generally sold shortly after receipt.
(c)Excludes the value of MSRs retained upon the sale of loans. Gains on loanloans sales include the value of MSRs.
(d)The carrying value of the loans accounted for at fair value approximated the proceeds received upon loan sale.
(e)Prior periods have been revised to conform with the current presentation.

Options to repurchase delinquent loans
In addition to the Firm’s obligation to repurchase certain loans due to material breaches of representations and warranties as discussed in Note 29, on pages 318–324 of this Annual Report, the Firm also has the option to repurchase delinquent loans that it services for Ginnie Mae loan pools, as well as for other U.S. government agencies under certain arrangements. The Firm typically elects to repurchase delinquent loans from Ginnie Mae loan pools as it continues to service them and/or manage the foreclosure process in accordance with the applicable requirements, and such loans continue to be insured or guaranteed. When the Firm’s repurchase option becomes exercisable, such loans must be reported on the Consolidated Balance Sheetsbalance sheets as a loan with a corresponding liability. As of December 31, 20132014 and 20122013, the Firm had recorded on its Consolidated Balance Sheetsbalance sheets $14.312.4 billion and $15.6$14.3 billion,, respectively, of loans that either had been repurchased or for which the Firm had an option to repurchase. Predominantly all of these amounts relate to loans that have been repurchased from Ginnie Mae loan pools. Additionally, real estate owned resulting from voluntary repurchases of loans was $2.0 billion464 million and $1.6$2.0 billion as of December 31, 20132014 and 20122013, respectively. Substantially all of these loans and real estate owned are insured or guaranteed by U.S. government agencies. For additional information, refer to Note 14 on pages 258–283 of this Annual Report.
JPMorgan Chase’s interest in securitized assets held at fair value14.
The following table outlines the key economic assumptions used to determine the fair value, as of December 31, 2013 and 2012, of certain of the Firm’s retained interests in nonconsolidated VIEs (other than MSRs), that are valued using modeling techniques. The table also outlines the sensitivities of those fair values to immediate 10% and 20% adverse changes in assumptions used to determine fair value. For a discussion of MSRs, see Note 17 on pages 299–304 of this Annual Report.
 Commercial and other
December 31, (in millions, except rates and where otherwise noted)(a)
20132012
JPMorgan Chase interests in securitized assets(b)
$520
$1,488
Weighted-average life (in years)5.5
6.1
Weighted-average discount rate(b)
3.8%4.1%
Impact of 10% adverse change$(9)$(34)
Impact of 20% adverse change(18)(65)
(a)
The Firm’s interests in prime mortgage securitizations were $552 million and $341 million, as of December 31, 2013 and 2012, respectively. These include retained interests in Alt-A loans and re-securitization transactions. The Firm’s interests in subprime mortgage securitizations were $91 million and $68 million, as of December 31, 2013 and 2012, respectively. 
(b)Incorporates the Firm’s weighted-average loss assumption.

The sensitivity analysis in the preceding table is hypothetical. Changes in fair value based on a 10% or 20% variation in assumptions generally cannot be extrapolated easily, because the relationship of the change in the assumptions to the change in fair value may not be linear. Also, in the table, the effect that a change in a particular assumption may have on the fair value is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another, which might counteract or magnify the sensitivities. The above sensitivities also do not reflect risk management practices the Firm may undertake to mitigate such risks.


298JPMorgan Chase & Co./2013 Annual Report



Loan delinquencies and liquidation losses
The table below includes information about components of nonconsolidated securitized financial assets, in which the Firm has continuing involvement, and delinquencies as of December 31, 20132014 and 20122013.
Securitized assets 90 days past due Liquidation lossesSecuritized assets 90 days past due Liquidation losses
As of or for the year ended December 31, (in millions)20132012 20132012 2013201220142013 20142013 20142013
Securitized loans(a)
          
Residential mortgage:          
Prime/ Alt-A & Option ARMs$90,381
$106,667
 $14,882
$22,865
 $4,688
$9,118
$78,294
$90,381
 $11,363
$14,882
 $2,166
$4,688
Subprime mortgage28,008
31,264
 7,726
10,570
 2,420
3,013
25,659
28,008
 6,473
7,726
 1,931
2,420
Commercial and other98,018
81,834
 2,350
4,077
 1,003
1,265
94,438
98,018
 1,522
2,350
 1,267
1,003
Total loans securitized(b)
$216,407
$219,765
 $24,958
$37,512
 $8,111
$13,396
$198,391
$216,407
 $19,358
$24,958
 $5,364
$8,111
(a)
Total assets held in securitization-related SPEs were $271.7254.3 billion and $295.8271.7 billion, respectively, at December 31, 20132014 and 20122013. The $216.4198.4 billion and $219.8216.4 billion, respectively, of loans securitized at December 31, 20132014 and 20122013, excludes: $50.852.2 billion and $72.050.8 billion, respectively, of securitized loans in which the Firm has no continuing involvement, and $4.53.7 billion and $4.04.5 billion, respectively, of loan securitizations consolidated on the Firm’s Consolidated Balance Sheetsbalance sheets at December 31, 20132014 and 20122013.
(b)Includes securitized loans that were previously recorded at fair value and classified as trading assets.

270JPMorgan Chase & Co./2014 Annual Report



Note 17 – Goodwill and other intangible assets
Goodwill and other intangible assets consist of the following.
December 31, (in millions)201320122011
Goodwill$48,081
$48,175
$48,188
Mortgage servicing rights9,614
7,614
7,223
Other intangible assets:   
Purchased credit card relationships$131
$295
$602
Other credit card-related intangibles173
229
488
Core deposit intangibles159
355
594
Other intangibles1,155
1,356
1,523
Total other intangible assets$1,618
$2,235
$3,207
Goodwill
Goodwill is recorded upon completion of a business combination as the difference between the purchase price and the fair value of the net assets acquired. Subsequent to initial recognition, goodwill is not amortized but is tested for impairment during the fourth quarter of each fiscal year, or more often if events or circumstances, such as adverse changes in the business climate, indicate there may be impairment.
The goodwill associated with each business combination is allocated to the related reporting units, which are determined based on how the Firm’s businesses are managed and how they are reviewed by the Firm’s Operating Committee. The following table presents goodwill attributed to the business segments.
December 31, (in millions)201320122011
Consumer & Community Banking$30,985
$31,048
$30,996
Corporate & Investment Bank6,888
6,895
6,944
Commercial Banking2,862
2,863
2,864
Asset Management6,969
6,992
7,007
Corporate/Private Equity377
377
377
Total goodwill$48,081
$48,175
$48,188
December 31, (in millions)201420132012
Consumer & Community Banking$30,941
$30,985
$31,048
Corporate & Investment Bank6,780
6,888
6,895
Commercial Banking2,861
2,862
2,863
Asset Management6,964
6,969
6,992
Corporate(a)
101
377
377
Total goodwill$47,647
$48,081
$48,175
(a)The remaining $101 million of Private Equity goodwill was disposed of as part of the Private Equity sale completed in January 2015. For further information on the Private Equity sale, see Note 2.
The following table presents changes in the carrying amount of goodwill.
Year ended December 31,
(in millions)
2013 2012 20112014 2013 2012
Balance at beginning of period(a)
$48,175
 $48,188
 $48,854
$48,081
 $48,175
 $48,188
Changes during the period from:     
     
Business combinations64
 43
 97
43
 64
 43
Dispositions(5) (4) (685)(80) (5) (4)
Other(b)(a)
(153) (52) (78)(397) (153) (52)
Balance at December 31,(a)
$48,081
 $48,175
 $48,188
$47,647
 $48,081
 $48,175
(a)Reflects gross goodwill balances as the Firm has not recognized any impairment losses to date.
(b)Includes foreign currency translation adjustments, and other tax-related adjustments.adjustments, and, during 2014, goodwill impairment associated with the Firm’s Private Equity business of $276 million.
Impairment testing
GoodwillDuring 2014, the Firm recognized impairments of the Private Equity business’ goodwill totaling $276 million.
The Firm’s remaining goodwill was not impaired at December 31, 2014. Further, the Firm’s goodwill was not impaired at December 31, 2013 or 2012, nor was any goodwill written off due to impairment during 2013, 2012 or 2011.2012.
The goodwill impairment test is performed in two steps. In the first step, the current fair value of each reporting unit is compared with its carrying value, including goodwill. If the fair value is in excess of the carrying value (including goodwill), then the reporting unit’s goodwill is considered not to be impaired. If the fair value is less than the carrying value (including goodwill), then a second step is performed. In the second step, the implied current fair value of the reporting unit’s goodwill is determined by comparing the
fair value of the reporting unit (as determined in step one) to the fair value of the net assets of the reporting unit, as if the reporting unit were being acquired in a business combination. The resulting implied current fair value of goodwill is then compared with the carrying value of the reporting unit’s goodwill. If the carrying value of the goodwill exceeds its implied current fair value, then an impairment charge is recognized for the excess. If the carrying value of goodwill is less than its implied current fair value, then no goodwill impairment is recognized.


JPMorgan Chase & Co./2013 Annual Report299

Notes to consolidated financial statements

The Firm uses the reporting units’ allocated equity plus goodwill capital as a proxy for the carrying amounts of equity for the reporting units in the goodwill impairment testing. Reporting unit equity is determined on a similar basis as the allocation of equity to the Firm’s lines of business, which takes into consideration the capital the business segment would require if it were operating independently, incorporating sufficient capital to address regulatory capital requirements (including Basel III), economic risk measures and capital levels for similarly rated peers. Proposed line of business equity levels are incorporated into the Firm’s annual budget process, which is reviewed by the Firm’s Board of Directors. Allocated equity is further reviewed on a periodic basis and updated as needed.
The primary method the Firm uses to estimate the fair value of its reporting units is the income approach. The models project cash flows for the forecast period and use the perpetuity growth method to calculate terminal values. These cash flows and terminal values are then discounted using an appropriate discount rate. Projections of cash flows are based on the reporting units’ earnings forecasts, which include the estimated effects of regulatory and legislative changes (including, but not limited to the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”)), and which are reviewed with the Operating Committeesenior management of the Firm. The discount rate used for each reporting unit represents an estimate of the cost of equity for that reporting unit and is determined considering the Firm’s overall estimated cost of equity (estimated using the Capital Asset Pricing Model), as adjusted for the risk characteristics specific to each reporting unit (for example, for higher levels of risk or uncertainty associated with the business or management’s forecasts and assumptions). To assess the reasonableness of the discount rates used for each reporting unit management compares the discount rate to the estimated cost of equity for publicly traded institutions with similar businesses and risk characteristics. In addition, the weighted average cost of equity (aggregating the various reporting units) is compared with the Firms’ overall estimated cost of equity to ensure reasonableness.
The valuations derived from the discounted cash flow models are then compared with market-based trading and transaction multiples for relevant competitors. Trading and transaction comparables are used as general indicators to assess the general reasonableness of the estimated fair


JPMorgan Chase & Co./2014 Annual Report271

Notes to consolidated financial statements

values, although precise conclusions generally cannot be drawn due to the differences that naturally exist between the Firm’s businesses and competitor institutions. Management also takes into consideration a comparison between the aggregate fair value of the Firm’s reporting units and JPMorgan Chase’s market capitalization. In evaluating this comparison, management considers several factors, including (a) a control premium that would exist in a market transaction, (b) factors related to the level of execution risk that would exist at the firmwide level that do
not exist at the reporting unit level and (c) short-term market volatility and other factors that do not directly affect the value of individual reporting units.
While no impairmentDeterioration in economic market conditions, increased estimates of goodwill was recognized, thethe effects of regulatory or legislative changes, or additional regulatory or legislative changes may result in declines in projected business performance beyond management’s current expectations. For example, in the Firm’s Mortgage Banking business, such declines could result from increases in CCB remains at an elevated risk of goodwill impairment due to its exposure to U.S. consumer credit risk and the effects of economic, regulatory and legislative changes. The valuation of this business is particularly dependent upon economic conditions (including primary mortgage interest rates, lower mortgage origination volume, new unemployment claims andhigher costs to resolve foreclosure-related matters or from deterioration in economic conditions, including decreases in home prices), regulatory and legislative changes (for example, those related to residential mortgage servicing, foreclosure and loss mitigation activities), and the amount ofprices that result in increased credit losses. Declines in business performance, increases in equity capital required. The assumptions usedrequirements, or increases in the discounted cash flow valuation models including the amount of capital necessary given the risk of business activities to meet regulatory capital requirements were determined using management’s best estimates. Theestimated cost of equity, reflected the related risks and uncertainties, and was evaluated in comparison to relevant market peers. Deterioration in these assumptions could cause the estimated fair values of thesethe Firm’s reporting units andor their associated goodwill to decline in the future, which maycould result in a material impairment charge to earnings in a future period related to some portion of the associated goodwill.
Mortgage servicing rights
Mortgage servicing rights represent the fair value of expected future cash flows for performing servicing activities for others. The fair value considers estimated future servicing fees and ancillary revenue, offset by estimated costs to service the loans, and generally declines over time as net servicing cash flows are received, effectively amortizing the MSR asset against contractual servicing and ancillary fee income. MSRs are either purchased from third parties or recognized upon sale or securitization of mortgage loans if servicing is retained.
As permitted by U.S. GAAP, the Firm has elected to account for its MSRs at fair value. The Firm treats its MSRs as a single class of servicing assets based on the availability of market inputs used to measure the fair value of its MSR asset and its treatment of MSRs as one aggregate pool for risk management purposes. The Firm estimates the fair value of MSRs using an option-adjusted spread (“OAS”) model, which projects MSR cash flows over multiple interest rate scenarios in conjunction with the Firm’s prepayment model, and then discounts these cash flows at risk-adjusted rates. The model considers portfolio characteristics, contractually specified servicing fees, prepayment assumptions, delinquency rates, costs to service, late charges and other ancillary revenue, and other economic factors. The Firm compares fair value estimates and assumptions to observable market data where available, and also considers recent market activity and actual portfolio experience.


300272 JPMorgan Chase & Co./20132014 Annual Report



The fair value of MSRs is sensitive to changes in interest rates, including their effect on prepayment speeds. MSRs typically decrease in value when interest rates decline because declining interest rates tend to increase prepayments and therefore reduce the expected life of the net servicing cash flows that comprise the MSR asset. Conversely, securities (e.g., mortgage-backed securities), principal-only certificates and certain derivatives (i.e.,
 
those for which the Firm receives fixed-rate interest payments) increase in value when interest rates decline. JPMorgan Chase uses combinations of derivatives and securities to manage changes in the fair value of MSRs. The intent is to offset any interest-rate related changes in the fair value of MSRs with changes in the fair value of the related risk management instruments.


The following table summarizes MSR activity for the years ended December 31, 20132014, 20122013 and 20112012.
As of or for the year ended December 31, (in millions, except where otherwise noted)2013
 2012
 2011
2014
 2013
 2012
Fair value at beginning of period$7,614
 $7,223
 $13,649
$9,614
 $7,614
 $7,223
MSR activity:          
Originations of MSRs2,214
 2,376
 2,570
757
 2,214
 2,376
Purchase of MSRs1
 457
 33
11
 1
 457
Disposition of MSRs(a)
(725) (579) 
(209) (725) (579)
Net additions1,490
 2,254
 2,603
559
 1,490
 2,254
          
Changes due to collection/realization of expected cash flows(b)
(1,102) (1,228) (1,910)(911) (1,102) (1,228)
          
Changes in valuation due to inputs and assumptions:          
Changes due to market interest rates and other(c)
2,122
 (589) (5,392)(1,608) 2,122
 (589)
Changes in valuation due to other inputs and assumptions:          
Projected cash flows (e.g., cost to service)(d)
109
 (452) (1,757)133
 109
 (452)
Discount rates(78) (98) (1,238)(459)
(h) 
(78) (98)
Prepayment model changes and other(e)
(541) 504
 1,268
108
 (541) 504
Total changes in valuation due to other inputs and assumptions(510) (46) (1,727)(218) (510) (46)
Total changes in valuation due to inputs and assumptions(b)
$1,612
 $(635) $(7,119)$(1,826) $1,612
 $(635)
Fair value at December 31,(f)
$9,614
 $7,614
 $7,223
$7,436
 $9,614
 $7,614
Change in unrealized gains/(losses) included in income related to MSRs
held at December 31,
$1,612
 $(635) $(7,119)$(1,826) $1,612
 $(635)
Contractual service fees, late fees and other ancillary fees included in income$3,309
 $3,783
 $3,977
$2,884
 $3,309
 $3,783
Third-party mortgage loans serviced at December 31, (in billions)$822
 $867
 $910
$756
 $822
 $867
Servicer advances, net of an allowance for uncollectible amounts, at December 31, (in billions)(g)
$9.6
 $10.9
 $11.1
$8.5
 $9.6
 $10.9
(a)Predominantly represents excess mortgage servicing rights transferred to agency-sponsored trusts in exchange for stripped mortgage backed securities (“SMBS”). In each transaction, a portion of the SMBS was acquired by third parties at the transaction date; the Firm acquired and has retained the remaining balance of those SMBS as trading securities. Also includes sales of MSRs in 2013 and 2012.
(b)
Included changes related to commercial real estate of $(5)$(7) million,, $(8) $(5) million and $(9)$(8) million for the years ended December 31, 2014, 2013 and 2012, and 2011, respectively.
(c)Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments.
(d)For the year ended December 31, 2013, the increase was driven by the inclusion in the MSR valuation model of servicing fees receivable on certain delinquent loans.
(e)Represents changes in prepayments other than those attributable to changes in market interest rates. For the year ended December 31, 2013, the decrease was driven by changes in the inputs and assumptions used to derive prepayment speeds, primarily increases in home prices.
(f)
Included $18$11 million,, $23 $18 million and $31$23 million related to commercial real estate at December 31, 2014, 2013, and 2012, and 2011, respectively.
(g)Represents amounts the Firm pays as the servicer (e.g., scheduled principal and interest to a trust, taxes and insurance), which will generally be reimbursed within a short period of time after the advance from future cash flows from the trust or the underlying loans. The Firm’s credit risk associated with these advances is minimal because reimbursement of the advances is typically senior to all cash payments to investors. In addition, the Firm maintains the right to stop payment to investors if the collateral is insufficient to cover the advance. However, certain of these servicer advances may not be recoverable if they were not made in accordance with applicable rules and agreements.


(h)For the year ending December 31, 2014, the decrease was primarily related to higher capital allocated to the Mortgage Servicing business, which, in turn, resulted in an increase in the option adjusted spread (“OAS”). The resulting OAS assumption continues to be consistent with capital and return requirements that the Firm believes a market participant would consider, taking into account factors such as the current operating risk environment and regulatory and economic capital requirements.

JPMorgan Chase & Co./20132014 Annual Report 301273

Notes to consolidated financial statements

During the year ended December 31, 2011, the fair value of the MSR decreased by $6.4 billion. This decrease was predominantly due to a decline in market interest rates, which resulted in a loss in fair value of $5.4 billion. These losses were offset by gains of $5.6 billion on derivatives used to hedge the MSR asset; these derivatives are recognized on the Consolidated Balance Sheets separately from the MSR asset. Also contributing to the decline in fair value of the MSR asset was a $1.7 billion decrease related to revised cost to service and ancillary income assumptions incorporated in the MSR valuation. The increased cost to service assumptions reflected the estimated impact of higher servicing costs to enhance servicing processes, particularly loan modification and foreclosure procedures, including costs to comply with Consent Orders entered into with banking regulators. The increase in the cost to service assumption contemplated significant and prolonged increases in staffing levels in the core and default servicing functions. The decreased ancillary income assumption was similarly related to a reassessment of business practices in consideration of the Consent Orders and the existing industry-wide regulatory environment, which was broadly affecting market participants.
Also in the fourth quarter of 2011, the Firm revised its OAS assumption and updated its proprietary prepayment model; these changes had generally offsetting effects. The Firm’s OAS assumption is based upon capital and return requirements that the Firm believes a market participant would consider, taking into account factors such as the pending Basel III capital rules. Consequently, the OAS assumption for the Firm’s portfolio increased by approximately 400 basis points and decreased the fair value of the MSR asset by approximately $1.2 billion.
Finally, in the fourth quarter of 2011, the Firm further enhanced its proprietary prepayment model to incorporate: (i) the impact of the Home Affordable Refinance Program (“HARP”) 2.0, and (ii) assumptions that to limit modeled refinancings due to the combined influences of relatively strict underwriting standards and reduced levels of expected home price appreciation. In the aggregate, these refinements increased the fair value of the MSR asset by approximately $1.2 billion.


302JPMorgan Chase & Co./2013 Annual Report



The following table presents the components of mortgage fees and related income (including the impact of MSR risk management activities) for the years ended December 31, 2014, 2013, 2012 and 2011.2012.
Year ended December 31,
(in millions)
2013 2012 20112014 2013 2012
CCB mortgage fees and related income          
Net production revenue:          
Production revenue$2,673
 $5,783
 $3,395
$732
 $2,673
 $5,783
Repurchase losses331
 (272) (1,347)
Repurchase (losses)/benefits458
 331
 (272)
Net production revenue3,004
 5,511
 2,048
1,190
 3,004
 5,511
Net mortgage servicing revenue     
     
Operating revenue:     
     
Loan servicing revenue3,552
 3,772
 4,134
3,303
 3,552
 3,772
Changes in MSR asset fair value due to collection/realization of expected cash flows(1,094) (1,222) (1,904)(905) (1,094) (1,222)
Total operating revenue2,458
 2,550
 2,230
2,398
 2,458
 2,550
Risk management:     
     
Changes in MSR asset fair value due to market interest rates and other(a)
2,119
 (587) (5,390)(1,606) 2,119
 (587)
Other changes in MSR asset fair value due to other inputs and assumptions in model(b)
(511) (46) (1,727)(218) (511) (46)
Change in derivative fair value and other(1,875) 1,252
 5,553
1,796
 (1,875) 1,252
Total risk management(267) 619
 (1,564)(28) (267) 619
Total CCB net mortgage servicing revenue2,191
 3,169
 666
2,370
 2,191
 3,169
All other10
 7
 7
3
 10
 7
Mortgage fees and related income$5,205
 $8,687
 $2,721
$3,563
 $5,205
 $8,687
(a)Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments.
(b)Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g., cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g., changes in prepayments due to changes in home prices). For the year ended December 31, 2013, the decrease was driven by changes in the inputs and assumptions used to derive prepayment speeds, primarily increases in home prices.
 
The table below outlines the key economic assumptions used to determine the fair value of the Firm’s MSRs at December 31, 20132014 and 2012,2013, and outlines the sensitivities of those fair values to immediate adverse changes in those assumptions, as defined below.
December 31,
(in millions, except rates)
2013 20122014 2013
Weighted-average prepayment speed assumption (“CPR”)8.07% 13.04%9.80% 8.07%
Impact on fair value of 10% adverse change$(362) $(517)$(337) $(362)
Impact on fair value of 20% adverse change(705) (1,009)(652) (705)
Weighted-average option adjusted spread7.77% 7.61%9.43% 7.77%
Impact on fair value of 100 basis points adverse change$(389) $(306)$(300) $(389)
Impact on fair value of 200 basis points adverse change(750) (591)(578) (750)
CPR: Constant prepayment rate.
The sensitivity analysis in the preceding table is hypothetical and should be used with caution. Changes in fair value based on variation in assumptions generally cannot be easily extrapolated, because the relationship of the change in the assumptions to the change in fair value are often highly interrelated and may not be linear. In this table, the effect that a change in a particular assumption may have on the fair value is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another, which would either magnify or counteract the impact of the initial change.


JPMorgan Chase & Co./2013 Annual Report303

Notes to consolidated financial statements

Other intangible assets
Other intangible assets are recorded at their fair value upon completion of a business combination or certain other transactions, and generally represent the value of customer relationships or arrangements. Subsequently, the Firm’s intangible assets with finite lives, including core deposit intangibles, purchased credit card relationships, and other intangible assets, are amortized over their useful lives in a manner that best reflects the economic benefits of the intangible asset. The $617$426 million decrease in other intangible assets during 20132014 was predominantly due to $637$380 million in amortization.


274JPMorgan Chase & Co./2014 Annual Report



The components of credit card relationships, core deposits and other intangible assets were as follows.
2013 20122014 2013
Gross amount(a)
Accumulated amortization(a)
Net
carrying value
 Gross amountAccumulated amortization
Net
carrying value
Gross amount(a)
Accumulated amortization(a)
Net
carrying value
Gross amountAccumulated amortization
Net
carrying value
December 31, (in millions) 
Purchased credit card relationships$3,540
$3,409
$131
 $3,775
$3,480
$295
$200
$166
$34
 $3,540
$3,409
$131
Other credit card-related intangibles542
369
173
 850
621
229
497
378
$119
 542
369
$173
Core deposit intangibles4,133
3,974
159
 4,133
3,778
355
814
757
$57
 4,133
3,974
$159
Other intangibles(b)
2,374
1,219
1,155
 2,390
1,034
1,356
1,880
898
$982
 2,374
1,219
$1,155
Total other intangible assets$3,391
$2,199
$1,192
 $10,589
$8,971
$1,618
(a)
The decrease in the gross amount and accumulated amortization from December 31, 20122013, was due to the removal of fully amortized assets.assets, predominantly related to intangible assets acquired in the 2004 merger with Bank One Corporation (“Bank One”).
(b)
Includes intangible assets of approximately $600$600 million consisting primarily of asset management advisory contracts, which were determined to have an indefinite life and are not amortized.
Amortization expense
The following table presents amortization expense related to credit card relationships, core deposits and other intangible assets.
Year ended December 31, (in millions)2013 2012 20112014 2013 2012
Purchased credit card relationships$195
 $309
 $295
$97
 $195
 $309
Other credit card-related intangibles58
 265
 106
51
 58
 265
Core deposit intangibles196
 239
 285
102
 196
 239
Other intangibles188
 144
 162
130
 188
 144
Total amortization expense(a)$637
 $957
 $848
$380
 $637
 $957
(a)The decline in amortization expense during 2014 predominantly related to intangible assets acquired in the 2004 merger with Bank One, most of which became fully amortized during the second quarter of 2014.

Future amortization expense
The following table presents estimated future amortization expense related to credit card relationships, core deposits and other intangible assets at December 31, 2013.2014.
Year ended December 31, (in millions)Purchased credit card relationships
Other credit
card-related intangibles
Core deposit intangibles
Other
intangibles
TotalPurchased credit card relationships
Other credit
card-related intangibles
Core deposit intangibles
Other
intangibles
Total
2014$96
$51
$102
$111
$360
201512
39
26
92
169
$13
$38
$26
$89
$166
20169
34
14
86
143
6
33
14
73
126
20175
29
7
61
102
5
28
7
70
110
20183
20
5
52
80
3
20
5
50
78
20192

3
37
42

Impairment testing
The Firm’s intangible assets are tested for impairment annually or more often if events or changes in circumstances indicate that the asset might be impaired.
The impairment test for a finite-lived intangible asset compares the undiscounted cash flows associated with the use or disposition of the intangible asset to its carrying value. If the sum of the undiscounted cash flows exceeds its carrying value, then no impairment charge is recorded. If the sum of the undiscounted cash flows is less than its carrying value, then an impairment charge is recognized in amortization expense to the extent the carrying amount of the asset exceeds its fair value.
 
The impairment test for indefinite-lived intangible assets compares the fair value of the intangible asset to its carrying amount. If the carrying value exceeds the fair value, then an impairment charge is recognized in amortization expense for the difference.


304JPMorgan Chase & Co./20132014 Annual Report275


Notes to consolidated financial statements

Note 18 – Premises and equipment
Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation and amortization. JPMorgan Chase computes depreciation using the straight-line method over the estimated useful life of an asset. For leasehold improvements, the Firm uses the straight-line method computed over the lesser of the remaining term of the leased facility or the estimated useful life of the leased asset.JPMorgan Chase has recorded immaterial asset retirement obligations related to asbestos remediation in those cases where it has sufficient information to estimate the obligations’ fair value.
JPMorgan Chase capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software’s expected useful life and reviewed for impairment on an ongoing basis.
Note 19 – Deposits
At December 31, 20132014 and 20122013, noninterest-bearing and interest-bearing deposits were as follows.
December 31, (in millions)2013
 2012
2014
 2013
U.S. offices      
Noninterest-bearing$389,863
 $380,320
$437,558
 $389,863
Interest-bearing      
Demand(a)
84,631
 53,980
90,319
 84,631
Savings(b)
450,405
 407,710
466,730
 450,405
Time (included $5,995 and $5,140 at fair value)(c)
91,356
 90,416
Time (included $7,501 and $5,995 at fair value)(c)
86,301
 91,356
Total interest-bearing deposits626,392
 552,106
643,350
 626,392
Total deposits in U.S. offices1,016,255
 932,426
1,080,908
 1,016,255
Non-U.S. offices      
Noninterest-bearing17,611
 17,845
19,078
 17,611
Interest-bearing      
Demand214,391
 195,395
217,011
 214,391
Savings1,083
 1,004
2,673
 1,083
Time (included $629 and $593 at fair value)(c)
38,425
 46,923
Time (included $1,306 and $629 at fair value)(c)
43,757
 38,425
Total interest-bearing deposits253,899
 243,322
263,441
 253,899
Total deposits in non-U.S. offices271,510
 261,167
282,519
 271,510
Total deposits$1,287,765
 $1,193,593
$1,363,427
 $1,287,765
(a)Includes Negotiable Order of Withdrawal (“NOW”) accounts, and certain trust accounts.
(b)Includes Money Market Deposit Accounts (“MMDAs”).
(c)
Includes structured notes classified as deposits for which the fair value option has been elected. For further discussion, see Note 4 on pages 215–218 of this Annual Report.
4.
 
At December 31, 20132014 and 20122013, time deposits in denominations of $100,000 or more were as follows.
December 31, (in millions) 2013
 2012
 2014
 2013
U.S. offices $74,804
 $70,008
 $71,630
 $74,804
Non-U.S. offices 38,412
 46,890
 43,743
 38,412
Total $113,216
 $116,898
 $115,373
 $113,216
At December 31, 20132014, the maturities of interest-bearing time deposits were as follows.
December 31, 2013  
  
  
December 31, 2014  
  
  
(in millions) U.S. Non-U.S. Total U.S. Non-U.S. Total
2014 $73,130
 $37,394
 $110,524
2015 5,395
 361
 5,756
 $70,929
 $43,031
 $113,960
2016 6,274
 402
 6,676
 6,511
 424
 6,935
2017 1,387
 55
 1,442
 1,480
 61
 1,541
2018 1,845
 201
 2,046
 1,750
 75
 1,825
2019 1,423
 166
 1,589
After 5 years 3,325
 12
 3,337
 4,208
 
 4,208
Total $91,356
 $38,425
 $129,781
 $86,301
 $43,757
 $130,058
Note 20 – Accounts payable and other liabilities
Accounts payable and other liabilities consist of payables to customers; payables to brokers, dealers and clearing organizations; payables from failed securities purchases;security purchases that did not settle; income taxes payables; accrued expense, including interest-bearing liabilities; and all other liabilities, including litigation reserves and obligations to return securities received as collateral.
The following table details the components of accounts payable and other liabilities.
December 31, (in millions) 2013
 2012
 2014
 2013
Brokerage payables(a)
 $116,391
 $108,398
 $134,467
 $116,391
Accounts payable and other liabilities(b)
 78,100
 86,842
 72,487
 78,100
Total $194,491
 $195,240
 $206,954
 $194,491
(a)Includes payables to customers, brokers, dealers and clearing organizations, and securities fails.payables from security purchases that did not settle.
(b)
Includes $25$36 million and $36$25 million accounted for at fair value at December 31, 20132014 and 20122013, respectively.


276JPMorgan Chase & Co./20132014 Annual Report305

Notes to consolidated financial statements

Note 21 – Long-term debt
JPMorgan Chase issues long-term debt denominated in various currencies, although predominantly U.S. dollars, with both fixed and variable interest rates. Included in senior and subordinated debt below are various equity-linked or other indexed instruments, which the Firm has elected to measure at fair value. Changes in fair value are recorded in principal transactions revenue in the Consolidated Statementsstatements of Income.income. The following table is a summary of long-term debt carrying values (including unamortized original issue discount, valuation adjustments and fair value adjustments, where applicable) by remaining contractual maturity as of December 31, 20132014.
By remaining maturity at
December 31,
 2013 2012
 2014 2013
(in millions, except rates) Under 1 year
 1-5 years
 After 5 years
 Total
 Total
 Under 1 year
 1-5 years
 After 5 years
 Total
 Total
Parent company  
        
  
        
Senior debt:Fixed rate$11,100
 $49,241
 $40,733
 $101,074
 $99,716
Fixed rate$13,214
 $46,275
 $49,300
 $108,789
 $101,074
Variable rate12,411
 22,790
 5,829
 41,030
 38,765
Variable rate7,196
 28,482
 6,572
 42,250
 41,030
Interest rates(a)
0.38-6.25%
 0.35-7.25%
 0.19-6.40%
 0.19-7.25%
 0.26-7.25%
Interest rates(a)
0.33-6.75%
 0.27-7.25%
 0.18-6.40%
 0.18-7.25%
 0.19-7.25%
Subordinated debt:Fixed rate$2,904
 $4,966
 $7,328
 $15,198
 $16,312
Fixed rate$2,581
 $2,373
 $11,763
 $16,717
 $15,198
Variable rate
 4,557
 9
 4,566
 3,440
Variable rate1,446
 2,000
 9
 3,455
 4,566
Interest rates(a)
1.92-5.13%
 0.63-6.13%
 3.38-8.53%
 0.63-8.53%
 0.61-8.53%
Interest rates(a)
0.48-5.25%
 1.06-8.53%
 3.38-8.00%
 0.48-8.53%
 0.63-8.53%
Subtotal$26,415
 $81,554
 $53,899
 $161,868
 $158,233
Subtotal$24,437
 $79,130
 $67,644
 $171,211
 $161,868
Subsidiaries  
  
  
  
  
  
  
  
  
  
Federal Home Loan Banks ("FHLB") advances:Fixed rate$1,029
 $2,022
 $185
 $3,236
 $4,712
Federal Home Loan Banks (“FHLB”) advances:Fixed rate$2,006
 $32
 $166
 $2,204
 $3,236
Variable rate11,050
 39,590
 8,000
 58,640
 37,333
Variable rate7,800
 53,490
 1,500
 62,790
 58,640
Interest rates(a)
0.20-1.54%
 0.16-2.04%
 0.36-0.43%
 0.16-2.04%
 0.30-2.04%
Interest rates(a)
0.27-2.04%
 0.11-0.43%
 0.39% 0.11-2.04%
 0.16-2.04%
Senior debt:Fixed rate$347
 $1,655
 $3,426
 $5,428
 $6,761
Fixed rate$334
 $1,493
 $3,924
 $5,751
 $5,428
Variable rate6,593
 14,117
 2,748
 23,458
 21,607
Variable rate3,805
 13,692
 2,587
 20,084
 23,458
Interest rates(a)
0.12-3.75%
 0.21-8.00%
 7.28% 0.12-8.00%
 0.16-7.28%
Interest rates(a)
0.36-0.48%
 0.26-8.00%
 1.30-7.28%
 0.26-8.00%
 0.12-8.00%
Subordinated debt:Fixed rate$
 $5,445
 $1,841
 $7,286
 $7,513
Fixed rate$
 $5,289
 $1,647
 $6,936
 $7,286
Variable rate
 2,528
 
 2,528
 2,466
Variable rate
 2,364
 
 2,364
 2,528
Interest rates(a)
% 0.57-6.00%
 4.38-8.25%
 0.57-8.25%
 0.64-8.25%
Interest rates(a)
% 0.57-6.00%
 4.38-8.25%
 0.57-8.25%
 0.57-8.25%
Subtotal$19,019
 $65,357
 $16,200
 $100,576
 $80,392
Subtotal$13,945
 $76,360
 $9,824
 $100,129
 $100,576
Junior subordinated debt:Fixed rate$
 $
 $2,176
 $2,176
 $7,131
Fixed rate$
 $
 $2,226
 $2,226
 $2,176
Variable rate
 
 3,269
 3,269
 3,268
Variable rate
 
 3,270
 3,270
 3,269
Interest rates(a)
% % 0.74-8.75%
 0.74-8.75%
 0.81-8.75%
Interest rates(a)
% % 0.73-8.75%
 0.73-8.75%
 0.74-8.75%
Subtotal$
 $
 $5,445
 $5,445
 $10,399
Subtotal$
 $
 $5,496
 $5,496
 $5,445
Total long-term debt(b)(c)(d)
 $45,434
 $146,911
 $75,544
 $267,889
(f)(g) 
$249,024
 $38,382
 $155,490
 $82,964
 $276,836
(f)(g) 
$267,889
Long-term beneficial interests:  
  
  
  
  
  
  
  
  
  
Fixed rate$353
 $7,537
 $3,068
 $10,958
 $10,393
Fixed rate$4,650
 $7,924
 $1,398
 $13,972
 $10,958
Variable rate3,438
 13,056
 4,378
 20,872
 24,579
Variable rate6,230
 11,079
 4,128
 21,437
 20,872
Interest rates0.19-5.63%
 0.19-5.35%
 0.04-15.93%
 0.04-15.93%
 0.23-13.91%
Interest rates0.18-1.36%
 0.20-5.23%
 0.05-15.93%
 0.05-15.93%
 0.04-15.93%
Total long-term beneficial interests(e)
 $3,791
 $20,593
 $7,446
 $31,830
 $34,972
 $10,880
 $19,003
 $5,526
 $35,409
 $31,830
(a)
The interest rates shown are the range of contractual rates in effect at year-end, including non-U.S. dollar fixed- and variable-rate issuances, which excludes the effects of the associated derivative instruments used in hedge accounting relationships, if applicable. The use of these derivative instruments modifies the Firm’s exposure to the contractual interest rates disclosed in the table above. Including the effects of the hedge accounting derivatives, the range of modified rates in effect at December 31, 2013,2014, for total long-term debt was (0.18)(0.10)% to 8.00%8.55%, versus the contractual range of 0.12%0.11% to 8.75% presented in the table above. The interest rate ranges shown exclude structured notes accounted for at fair value.
(b)
Included long-term debt of $68.4$69.2 billion and $48.0$68.4 billion secured by assets totaling $131.3$156.7 billion and $112.8$131.3 billion at December 31, 20132014 and 2012,2013, respectively. The amount of long-term debt secured by assets does not include amounts related to hybrid instruments.
(c)
Included $28.9$30.2 billion and $30.8$28.9 billion of long-term debt accounted for at fair value at December 31, 20132014 and 2012,2013, respectively.
(d)
Included $2.7$2.9 billion and $1.6$2.7 billion of outstanding zero-coupon notes at December 31, 20132014 and 2012,2013, respectively. The aggregate principal amount of these notes at their respective maturities is $4.5$7.5 billion and $3.0$4.5 billion,, respectively.
(e)
Included on the Consolidated Balance Sheetsbalance sheets in beneficial interests issued by consolidated VIEs. Also included $2.0$2.2 billion and $1.2$2.0 billion of outstanding structured notes accounted for at fair value at December 31, 20132014 and 2012,2013, respectively. Excluded short-term commercial paper and other short-term beneficial interests of $17.8$17.0 billion and $28.2$17.8 billion at December 31, 20132014 and 2012,2013, respectively.
(f)
At December 31, 2013,2014, long-term debt in the aggregate of $24.6$23.5 billion was redeemable at the option of JPMorgan Chase, in whole or in part, prior to maturity, based on the terms specified in the respective notes.
(g)
The aggregate carrying values of debt that matures in each of the five years subsequent to 20132014 is $45.4$38.4 billion in 2014, $43.3 billion in 2015, $36.3$50.0 billion in 2016, $32.5$42.0 billion in 2017, $35.3 billion in 2018 and $34.8$28.2 billion in 2018.
2019.

306JPMorgan Chase & Co./20132014 Annual Report277


Notes to consolidated financial statements

The weighted-average contractual interest rates for total long-term debt excluding structured notes accounted for at fair value were 2.56%2.43% and 3.09%2.56% as of December 31, 20132014 and 20122013, respectively. In order to modify exposure to interest rate and currency exchange rate movements, JPMorgan Chase utilizes derivative instruments, primarily interest rate and cross-currency interest rate swaps, in conjunction with some of its debt issues. The use of these instruments modifies the Firm’s interest expense on the associated debt. The modified weighted-average interest rates for total long-term debt, including the effects of related derivative instruments, were 1.54%1.50% and 2.33%1.54% as of December 31, 20132014 and 20122013, respectively.
The Parent Company has guaranteed certain long-term debt of its subsidiaries, including both long-term debt and structured notes sold as part of the Firm’s market-making activities. These guarantees rank on parity with all of the Firm’s other unsecured and unsubordinated indebtedness. Guaranteed liabilities were $478352 million and $1.7 billion478 million at December 31, 20132014 and 20122013, respectively.
The Firm’s unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm’s credit ratings, financial ratios, earnings or stock price.
Junior subordinated deferrable interest debentures held by trusts that issued guaranteed capital debt securities
On May 8, 2013, the Firm redeemed approximately $5.0 billion, or 100% of the liquidation amount, of the following
eight series of guaranteed capital debt securities (“trust preferred securities”): JPMorgan Chase Capital X, XI, XII, XIV, XVI, XIX and XXIV, and BANK ONE Capital VI. Other
income for the year ended December 31, 2013, reflected a modest loss related to the redemption of trust preferred securities. On July 12, 2012, the Firm redeemed $9.0 billion, or 100% of the liquidation amount, of the following nine series of trust preferred securities: JPMorgan Chase Capital XV, XVII, XVIII, XX, XXII, XXV, XXVI, XXVII and XXVIII. Other income for the year ended December 31, 2012, reflected $888 million of pretax extinguishment gains related to adjustments applied to the cost basis of the redeemed trust preferred securities during the period they were in a qualified hedge accounting relationship.
At December 31, 20132014, the Firm had outstanding 9nine wholly owned Delaware statutory business trusts (“issuer trusts”) that had issued guaranteed capital debt securities.
The junior subordinated deferrable interest debentures issued by the Firm to the issuer trusts, totaling $5.4$5.5 billion and $10.45.4 billion at December 31, 20132014 and 20122013, respectively, were reflected on the Firm’s Consolidated Balance Sheetsbalance sheets in long-term debt, and in the table on the preceding page under the caption “Junior subordinated debt” (i.e., trust preferred securities). The Firm also records the common capital securities issued by the issuer trusts in other assets in its Consolidated Balance Sheetsbalance sheets at December 31, 20132014 and 2012. The2013. Beginning in 2014, the debentures issued to the issuer trusts by the Firm, less the common capital securities of the issuer trusts, began being phased out from inclusion as Tier 1 capital under Basel III. As of December 31, 2014, $2.7 billion of these debentures qualified as Tier 1 capital, while $2.7 billion qualified as Tier 2 capital. As of December 31, 2013, and 2012. under Basel I, the entire balance of these debentures qualified as Tier 1 capital.



JPMorgan Chase & Co./2013 Annual Report307

Notes to consolidated financial statements

The following is a summary of the outstanding trust preferred securities, including unamortized original issue discount, issued by each trust, and the junior subordinated deferrable interest debenture issued to each trust, as of December 31, 20132014.
December 31, 2013
(in millions)
 
Amount of trust preferred securities issued by trust(a)
 
Principal amount of debenture issued to trust(b)
 Issue date Stated maturity of trust preferred securities and debentures Earliest redemption date Interest rate of trust preferred securities and debentures Interest payment/distribution dates
December 31, 2014
(in millions)
 
Amount of trust preferred securities issued by trust(a)
 
Principal amount of debenture issued to trust(b)
 Issue date Stated maturity of trust preferred securities and debentures Earliest redemption date Interest rate of trust preferred securities and debentures Interest payment/distribution dates
Bank One Capital III $474
 $675
 2000 2030 Any time 8.75% Semiannually $474
 $726
 2000 2030 Any time 8.75% Semiannually
Chase Capital II 482
 498
 1997 2027 Any time LIBOR + 0.50% Quarterly 482
 498
 1997 2027 Any time LIBOR + 0.50% Quarterly
Chase Capital III 296
 305
 1997 2027 Any time LIBOR + 0.55% Quarterly 296
 305
 1997 2027 Any time LIBOR + 0.55% Quarterly
Chase Capital VI 241
 249
 1998 2028 Any time LIBOR + 0.625% Quarterly 242
 249
 1998 2028 Any time LIBOR + 0.625% Quarterly
First Chicago NBD Capital I 249
 257
 1997 2027 Any time LIBOR + 0.55% Quarterly 249
 257
 1997 2027 Any time LIBOR + 0.55% Quarterly
JPMorgan Chase Capital XIII 465
 480
 2004 2034 2014 LIBOR + 0.95% Quarterly 466
 480
 2004 2034 Any time LIBOR + 0.95% Quarterly
JPMorgan Chase Capital XXI 836
 837
 2007 2037 Any time LIBOR + 0.95% Quarterly 836
 838
 2007 2037 Any time LIBOR + 0.95% Quarterly
JPMorgan Chase Capital XXIII 643
 644
 2007 2047 Any time LIBOR + 1.00% Quarterly 643
 643
 2007 2047 Any time LIBOR + 1.00% Quarterly
JPMorgan Chase Capital XXIX 1,500
 1,500
 2010 2040 2015 6.70% Quarterly 1,500
 1,500
 2010 2040 2015 6.70% Quarterly
Total $5,186
 $5,445
           $5,188
 $5,496
          
(a)Represents the amount of trust preferred securities issued to the public by each trust, including unamortized original issueoriginal-issue discount.
(b)Represents the principal amount of JPMorgan Chase debentures issued to each trust, including unamortized original-issue discount. The principal amount of debentures issued to the trusts includes the impact of hedging and purchase accounting fair value adjustments that were recorded on the Firm’s Consolidated Financial Statements.

308278 JPMorgan Chase & Co./20132014 Annual Report



Note 22 – Preferred stock
At December 31, 20132014 and 20122013, JPMorgan Chase was authorized to issue 200 million shares of preferred stock, in one or more series, with a par value of $11.00 per share.

 

In the event of a liquidation or dissolution of the Firm, JPMorgan Chase’sChase’s preferred stock then outstanding takes precedence over the Firm’s common stock for the payment of dividends and the distribution of assets.


The following is a summary of JPMorgan Chase’sChase’s non-cumulative preferred stock outstanding as of December 31, 20132014 and 2012.2013.
  
Contractual rate in effect at
December 31, 2013
 
Shares at December 31,(a)
 Carrying value (in millions) at December 31, Earliest redemption date 
Share value and redemption
price per share(b)
   20132012 20132012 
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series I 7.900% 600,000
600,000
 $6,000
$6,000
 4/30/2018 $10,000
8.625% Non-Cumulative Perpetual Preferred Stock, Series J N/A
 
180,000
 
1,800
 9/1/2013 10,000
5.50% Non-Cumulative Perpetual Preferred Stock, Series O 5.500% 125,750
125,750
 1,258
1,258
 9/1/2017 10,000
5.45% Non-Cumulative Perpetual Preferred Stock, Series P 5.450% 90,000

 900

 3/1/2018 10,000
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series Q 5.150% 150,000

 1,500

 5/1/2023 10,000
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series R 6.000% 150,000

 1,500

 8/1/2023 10,000
Total preferred stock   1,115,750
905,750
 $11,158
$9,058
    
  
Shares at December 31, (represented by
depositary shares)
(a)
 Carrying value
(in millions)
at December 31,
 Issue dateContractual rate
in effect at
December 31,
2014
Earliest redemption dateDate at which dividend rate becomes floatingFloating annual
rate of
three-month LIBOR plus:
 
 
 2014201320142013
 Fixed-rate:            
 Series O125,750
125,750
 $1,258
$1,258
 8/27/20125.500%9/1/2017NANA 
 Series P90,000
90,000
 900
900
 2/5/20135.450
3/1/2018NANA 
 Series T92,500

 925

 1/30/20146.700
3/1/2019NANA 
 Series W88,000

 880

 6/23/20146.300
9/1/2019NANA 
              
 Fixed-to-floating rate:            
 Series I600,000
600,000
 6,000
6,000
 4/23/20087.900%4/30/20184/30/2018LIBOR + 3.47%
 Series Q150,000
150,000
 1,500
1,500
 4/23/20135.150
5/1/20235/1/2023LIBOR + 3.25 
 Series R150,000
150,000
 1,500
1,500
 7/29/20136.000
8/1/20238/1/2023LIBOR + 3.30 
 Series S200,000

 2,000

 1/22/20146.750
2/1/20242/1/2024LIBOR + 3.78 
 Series U100,000

 1,000

 3/10/20146.125
4/30/20244/30/2024LIBOR + 3.33 
 Series V250,000

 2,500

 6/9/20145.000
7/1/20197/1/2019LIBOR + 3.32 
 Series X160,000

 1,600

 9/23/20146.100
10/1/202410/1/2024LIBOR + 3.33 
              
 Total preferred stock2,006,250
1,115,750
 $20,063
$11,158
       
(a)Represented by depositary shares.
(b)The redemption price includes the amount shown in the table plus any accrued but unpaid dividends.

Each series of preferred stock has a liquidation value and redemption price per share of $10,000, plus any accrued but unpaid dividends.
Dividends on the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series I shares are payable semiannually at a fixed annual dividend rate of 7.90% through April 2018, and then become payable quarterly at an annual dividend rate of three-month LIBOR plus 3.47%. Dividends on the 5.50% Non-Cumulative Preferred Stock, Series O and the 5.45% Non-Cumulative Preferred Stock, Series Pfixed-rate preferred stock are payable quarterly. Dividends on the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series Q sharesfixed-to-floating rate preferred stock are payable semi-annuallysemiannually while at a fixed annual rate, of 5.15% through April 2023, and thenwill become payable atquarterly after converting to a dividend rate of three-month LIBOR plus 3.25%. Dividends on the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series R shares are payable semi-annually at a fixed annual dividend rate of 6.00% through July 2023, and then become payable at a dividend rate of three-month LIBOR plus 3.30%.floating rate.
The Series O Non-Cumulative Preferred Stock was issued in August 2012. Series P Non-Cumulative Preferred Stock was issued in February 2013; Series Q Fixed-to-Floating Non-Cumulative Preferred Stock was issued in April 2013; and Series R Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series R was issued in July 2013.
On September 1, 2013, the Firm redeemed all of the outstanding shares of its 8.625% Non-Cumulative Preferred Stock, Series J at their stated redemption value.
Redemption rights
Each series of the Firm’s preferred stock may be redeemed on any dividend payment date on or after the earliest redemption date for that series. TheAll outstanding preferred stock series except Series O, Series P, Series Q and Series R preferred stockI may also be redeemed following a capital treatment event, as described in the terms of thateach series. Any redemption of the Firm’s preferred stock is subject to non-objection from the Federal Reserve.
Subsequent events
Issuance of preferred stock
On January 22, 2014, January 30, 2014, and February 6, 2014,12, 2015, the Firm issued $2.0$1.4 billion , $850 million, and $75 million, respectively, of noncumulative preferred stock.


JPMorgan Chase & Co./2013 Annual Report309

Notes to consolidated financial statements

Note 23 – Common stock
At December 31, 20132014 and 20122013, JPMorgan Chase was authorized to issue 9.0 billion shares of common stock with a par value of $1 per share.
Common shares issued (newly issued or distributed from treasury) by JPMorgan Chase during the years ended December 31, 20132014, 20122013 and 20112012 were as follows.
Year ended December 31,
(in millions)
2013
2012
2011
2014
2013
2012
Total issued – balance at January 1 and December 314,104.9
4,104.9
4,104.9
4,104.9
4,104.9
4,104.9
Treasury – balance at January 1(300.9)(332.2)(194.6)(348.8)(300.9)(332.2)
Purchase of treasury stock(96.1)(33.5)(226.9)(82.3)(96.1)(33.5)
Share repurchases related to employee stock-based awards(a)

(0.2)(0.1)

(0.2)
Issued from treasury:  
Employee benefits and compensation plans47.1
63.7
88.3
39.8
47.1
63.7
Employee stock purchase plans1.1
1.3
1.1
1.2
1.1
1.3
Total issued from treasury48.3
65.0
89.4
41.0
48.2
65.0
Total treasury – balance at December 31(348.8)(300.9)(332.2)(390.1)(348.8)(300.9)
Outstanding3,756.1
3,804.0
3,772.7
3,714.8
3,756.1
3,804.0
(a)Participants in the Firm’s stock-based incentive plans may have shares withheld to cover income taxes.


JPMorgan Chase & Co./2014 Annual Report279

Notes to consolidated financial statements

At each of December 31, 2014, 2013,, 2012, and 2011,2012, respectively, the Firm had 59.8 million, 59.8 million and 78.2 million warrants outstanding to purchase shares of common stock.stock (the “Warrants”). The warrants were originally issued pursuant to the U.S. Treasury Capital Purchase Program in 2008, andWarrants are currently traded on the New York Stock Exchange. The warrantsExchange, and they are exercisable, in whole or in part, at any time and from time to time until October 28, 2018, at an2018. The original warrant exercise price of $42.42was $42.42 per share. The number of shares issuable upon the exercise of each warrant and the warrant exercise price is subject to adjustment upon the occurrence of certain events, including, in the case of: stock splits, subdivisions, reclassifications or combinations of common stock; cash dividends or distributions to all holders of the Firm’s common stock of assets, rights or warrants (and with respect to cash dividends, onlybut not limited to, the extent regular quarterly cash dividends exceed $0.38$0.38 per share. As a result of the increase in the Firm’s quarterly common stock dividend to $0.40 per share (ascommencing with the second quarter of 2014, the exercise price of the Warrants was adjusted for any stock split, reverse stock split, reclassification or similar transaction)); pro rata repurchaseseach subsequent quarter, and was $42.391 as of common stock (as definedDecember 31, 2014. There has been no change in the warrants) pursuant to an offer available to substantially all holdersnumber of common stock; and certain business combinations (as defined in the warrants) requiring the approval of the Firm’s stockholders or a reclassification of the Firm’s common stock.shares issuable upon exercise.
On March 13, 2012, the Board of Directors authorized a $15.0 billion common equity (i.e., common stock and warrants) repurchase program. As of December 31, 2014, $3.8 billion (on a trade-date basis) of authorized repurchase capacity remained under the program. The amount of equity that may be repurchased by the Firm is also subject to the amount that is set forth in the Firm’s annual capital plan that is submitted to the Federal Reserve as part of the CCARComprehensive Capital Analysis and Review (“CCAR”) process.
The following table showssets forth the Firm’s repurchases of common equity for the years ended December 31, 2014, 2013 2012 and 2011,2012, on a trade-date basis. As ofThere were no warrants repurchased during the years ended December 31, 2013,
$8.6 billion of authorized repurchase capacity remained under the program.2014, and 2013.
Year ended December 31,      
(in millions) 2013 2012 2011
Total number of shares of common stock repurchased 96
 31
 229
Aggregate purchase price of common stock repurchases $4,789
 $1,329
 $8,827
Total number of warrants repurchased 
 18
 10
Aggregate purchase price of warrant repurchases $
 $238
 $122
Year ended December 31, (in millions) 2014 2013 2012
Total number of shares of common stock repurchased 83.4
 96.1
 30.9
Aggregate purchase price of common stock repurchases $4,834
 $4,789
 $1,329
Total number of Warrants repurchased 
 
 18.5
Aggregate purchase price of Warrant repurchases $
 $
 $238
The Firm may, from time to time, enter into written trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate repurchases in accordance with the common equity repurchase program. A Rule 10b5-1 repurchase plan allows the Firm to repurchase its equity during periods when it would not otherwise be repurchasing common equity — for example, during internal trading “black-out“blackout periods.” All purchases under a Rule 10b5-1 plan must be made according to a predefined plan established when the Firm is not aware of material nonpublic information. For additional information regarding repurchases of the Firm’s equity securities, see Part II, Item 5: Market for registrant’s common equity, related stockholder matters and issuer purchases of equity securities, on pages 18–1920–21 of JPMorgan Chase’s 2013 Form 10-K..
On March 18, 2011, the Board of Directors raised the Firm’s quarterly common stock dividend from $0.05 to $0.25 per share, effective with the dividend paid on April 30, 2011, to shareholders of record on April 6, 2011. On March 13, 2012, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.25 to $0.30 per share, effective with the dividend paid on April 30, 2012, to shareholders of record on April 5, 2012. On May 21, 2013, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.30 per share to $0.38 per share, effective with the dividend paid on July 31, 2013, to shareholders of record on July 5, 2013.
As of December 31, 2013,2014, approximately 290240 million unissued shares of common stock were reserved for issuance under various employee incentive, compensation, option and stock purchase plans, director compensation plans, and the warrants sold by the U.S. TreasuryWarrants, as discussed above.



310JPMorgan Chase & Co./2013 Annual Report



Note 24 – Earnings per share
Earnings per share (“EPS”) is calculated under the two-class method under which all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities based on their respective rights to receive dividends. JPMorgan Chase grants restricted stock and RSUs to certain employees under its stock-based compensation programs, which entitle recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock; these unvested awards meet the definition of participating securities. Options issued under employee benefit plans that have an antidilutive effect are excluded from the computation of diluted EPS.
The following table presents the calculation of basic and diluted EPS for the years ended December 31, 20132014, 20122013 and 20112012.
Year ended December 31,
(in millions,
except per share amounts)
201320122011201420132012
Basic earnings per share  
Net income$17,923
$21,284
$18,976
$21,762
$17,923
$21,284
Less: Preferred stock dividends805
653
629
1,125
805
653
Net income applicable to common equity17,118
20,631
18,347
20,637
17,118
20,631
Less: Dividends and undistributed earnings allocated to participating securities525
754
779
544
525
754
Net income applicable to common stockholders$16,593
$19,877
$17,568
$20,093
$16,593
$19,877
 
Total weighted-average basic shares outstanding3,782.4
3,809.4
3,900.4
3,763.5
3,782.4
3,809.4
Net income per share$4.39
$5.22
$4.50
$5.34
$4.39
$5.22
  
Diluted earnings per share  
Net income applicable to common stockholders$16,593
$19,877
$17,568
$20,093
$16,593
$19,877
Total weighted-average basic shares outstanding3,782.4
3,809.4
3,900.4
3,763.5
3,782.4
3,809.4
Add: Employee stock options, SARs and warrants(a)
32.5
12.8
19.9
34.0
32.5
12.8
Total weighted-average diluted shares outstanding(b)
3,814.9
3,822.2
3,920.3
3,797.5
3,814.9
3,822.2
Net income per share$4.35
$5.20
$4.48
$5.29
$4.35
$5.20
(a)
Excluded from the computation of diluted EPS (due to the antidilutive effect) were certain options issued under employee benefit plans and the warrants originally issued in 2008 under the U.S. Treasury’s Capital Purchase Program to purchase shares of the Firm’s common stock.Warrants. The aggregate number of shares issuable upon the exercise of such options and warrantsWarrants was 1 million, 6 million, and 148 million and 133 million for the years ended December 31, 20132014, 20122013 and 20112012, respectively.
(b)Participating securities were included in the calculation of diluted EPS using the two-class method, as this computation was more dilutive than the calculation using the treasury stock method.


280JPMorgan Chase & Co./20132014 Annual Report311

Notes to consolidated financial statements

Note 25 – Accumulated other comprehensive income/(loss)
AOCI includes the after-tax change in unrealized gains and losses on AFSinvestment securities, foreign currency translation adjustments (including the impact of related derivatives), cash flow hedging activities, and net loss and prior service costs/(credit) related to the Firm’s defined benefit pension and OPEB plans.
Year ended December 31,
Unrealized gains/(losses) on AFS securities(a)
 Translation adjustments, net of hedges Cash flow hedges Defined benefit pension and OPEB plans Accumulated other comprehensive income/(loss)
Unrealized gains/(losses) on investment securities(a)
 Translation adjustments, net of hedges Cash flow hedges Defined benefit pension and OPEB plans Accumulated other comprehensive income/(loss)
(in millions)
Balance at December 31, 2010 $2,498
  $253
 $206
 $(1,956) $1,001
 
Net change 1,067
(b) 
 (279) (155) (690) (57) 
Balance at December 31, 2011 $3,565
(c) 
 $(26) $51
 $(2,646) $944
  $3,565
(b) 
 $(26) $51
 $(2,646) $944
 
Net change 3,303
(d) 
 (69) 69
 (145) 3,158
  3,303
 (69) 69
 (145) 3,158
 
Balance at December 31, 2012 $6,868
(c) 
 $(95) $120
 $(2,791) $4,102
  $6,868
(b) 
 $(95) $120
 $(2,791) $4,102
 
Net change (4,070)
(e) 
 (41)  (259)  1,467
  (2,903)  (4,070) (41) (259) 1,467
 (2,903) 
Balance at December 31, 2013 $2,798
(c) 
 $(136) $(139) $(1,324) $1,199
  $2,798
(b) 
 $(136) $(139) $(1,324) $1,199
 
Net change 1,975
 (11)  44
  (1,018)  990
 
Balance at December 31, 2014 $4,773
(b) 
 $(147) $(95) $(2,342) $2,189
 
(a)Represents the after-tax difference between the fair value and amortized cost of securities accounted for as AFS.AFS including, as of the date of transfer during the first quarter of 2014, $9 million of net unrealized losses related to AFS securities that were transferred to HTM. Subsequent to transfer, includes any net unamortized unrealized gains and losses related to the transferred securities.
(b)The net change forAt December 31, 2011, was due primarily to increased market value on U.S. government agency issued MBS and obligations of U.S. states and municipalities, partially offset by the widening of spreads on non-U.S. corporate debt and the realization of gains due to portfolio repositioning.
(c)
Includedincluded after-tax non-credit related unrealized losses not related to creditof $56 million on debt securities for which credit losses have been recognized in income of $(56) million at December 31, 2011.income. There were no such losses at December 31, 2012 and 2013.
for the other periods presented.
(d)The net change for 2012 was predominantly driven by increased market value on non-U.S. residential MBS, corporate debt securities and obligations of U.S. states and municipalities, partially offset by realized gains.
(e)The net change for 2013 was primarily related to the decline in fair value of U.S. government agency issued MBS and obligations of U.S. states and municipalities due to market changes, as well as net realized gains.

The following table presents the before- and after-tax changes in the components of other comprehensive income/(loss).
2013 2012 20112014 2013 2012
Year ended December 31, (in millions)Pretax Tax effect After-tax Pretax Tax effect After-tax Pretax Tax effect After-taxPretax Tax effect After-tax Pretax Tax effect After-tax Pretax Tax effect After-tax
Unrealized gains/(losses) on AFS securities:                 
Unrealized gains/(losses) on investment securities:                 
Net unrealized gains/(losses) arising during the period$(5,987) $2,323
 $(3,664) $7,521
 $(2,930) $4,591
 $3,361
 $(1,322) $2,039
$3,193
 $(1,170) $2,023
 $(5,987) $2,323
 $(3,664) $7,521
 $(2,930) $4,591
Reclassification adjustment for realized (gains)/losses included in net income(a)
(667) 261
 (406) (2,110) 822
 (1,288) (1,593) 621
 (972)(77) 29
 (48) (667) 261
 (406) (2,110) 822
 (1,288)
Net change(6,654) 2,584
 (4,070) 5,411
 (2,108) 3,303
 1,768
 (701) 1,067
3,116
 (1,141) 1,975
 (6,654) 2,584
 (4,070) 5,411
 (2,108) 3,303
Translation adjustments:                                  
Translation(b)
(807) 295
 (512) (26) 8
 (18) (672) 255
 (417)(1,638) 588
 (1,050) (807) 295
 (512) (26) 8
 (18)
Hedges(b)
773
 (302) 471
 (82) 31
 (51) 226
 (88) 138
1,698
 (659) 1,039
 773
 (302) 471
 (82) 31
 (51)
Net change(34) (7) (41) (108) 39
 (69) (446) 167
 (279)60
 (71) (11) (34) (7) (41) (108) 39
 (69)
Cash flow hedges:                                  
Net unrealized gains/(losses) arising during the period(525) 206
 (319) 141
 (55) 86
 50
 (19) 31
98
 (39) 59
 (525) 206
 (319) 141
 (55) 86
Reclassification adjustment for realized (gains)/losses included in net income(c)
101
 (41) 60
 (28) 11
 (17) (301) 115
 (186)(24) 9
 (15) 101
 (41) 60
 (28) 11
 (17)
Net change(424) 165
 (259) 113
 (44) 69
 (251) 96
 (155)74
 (30) 44
 (424) 165
 (259) 113
 (44) 69
Defined benefit pension and OPEB plans:                                  
Prior service credits arising during the period
 
 
 6
 (2) 4
 
 
 
(53) 21
 (32) 
 
 
 6
 (2) 4
Net gains/(losses) arising during the period2,055
 (750) 1,305
 (537) 228
 (309) (1,290) 502
 (788)(1,697) 688
 (1,009) 2,055
 (750) 1,305
 (537) 228
 (309)
Reclassification adjustments included in net income(d):


 

 

 

 

 

 

 

 


 

 

            
Amortization of net loss321
 (124) 197
 324
 (126) 198
 214
 (83) 131
72
 (29) 43
 321
 (124) 197
 324
 (126) 198
Prior service costs/(credits)(43) 17
 (26) (41) 16
 (25) (52) 20
 (32)(44) 17
 (27) (43) 17
 (26) (41) 16
 (25)
Foreign exchange and other(14) 5
 (9) (21) 8
 (13) (1) 
 (1)39
 (32) 7
 (14) 5
 (9) (21) 8
 (13)
Net change2,319
 (852) 1,467
 (269) 124
 (145) (1,129) 439
 (690)(1,683) 665
 (1,018) 2,319
 (852) 1,467
 (269) 124
 (145)
Total other comprehensive income/(loss)$(4,793) $1,890
 $(2,903) $5,147
 $(1,989) $3,158
 $(58) $1
 $(57)$1,567
 $(577) $990
 $(4,793) $1,890
 $(2,903) $5,147
 $(1,989) $3,158
(a)The pretax amount is reported in securities gains in the Consolidated Statementsstatements of Income.income.
(b)Reclassifications of pretax realized gains/(losses) on translation adjustments and related hedges are reported in other incomeincome/expense in the Consolidated Statementsstatements of Income.income. The amounts were not material for the year ended December 31, 2013.periods presented.
(c)The pretax amount is reported in the same line as the hedged items, which are predominantly recorded in net interest income in the Consolidated Statementsstatements of Income.income.
(d)The pretax amount is reported in compensation expense in the Consolidated Statementsstatements of Income.income.

312JPMorgan Chase & Co./20132014 Annual Report281


Notes to consolidated financial statements

Note 26 – Income taxes
JPMorgan Chase and its eligible subsidiaries file a consolidated U.S. federal income tax return. JPMorgan Chase uses the asset and liability method to provide income taxes on all transactions recorded in the Consolidated Financial Statements. This method requires that income taxes reflect the expected future tax consequences of temporary differences between the carrying amounts of assets or liabilities for book and tax purposes. Accordingly, a deferred tax asset or liability for each temporary difference is determined based on the tax rates that the Firm expects to be in effect when the underlying items of income and expense are realized. JPMorgan Chase’s expense for income taxes includes the current and deferred portions of that expense. A valuation allowance is established to reduce deferred tax assets to the amount the Firm expects to realize.
Due to the inherent complexities arising from the nature of the Firm’s businesses, and from conducting business and being taxed in a substantial number of jurisdictions, significant judgments and estimates are required to be made. Agreement of tax liabilities between JPMorgan Chase and the many tax jurisdictions in which the Firm files tax returns may not be finalized for several years. Thus, the Firm’s final tax-related assets and liabilities may ultimately be different from those currently reported.
A reconciliation of the applicable statutory U.S. income tax rate to the effective tax rate for each of the years ended December 31, 20132014, 20122013 and 20112012, is presented in the following table.
Effective tax rate
Year ended December 31, 2013
 2012
 2011
 2014
 2013
 2012
Statutory U.S. federal tax rate 35.0 % 35.0 % 35.0 % 35.0 % 35.0 % 35.0 %
Increase/(decrease) in tax rate resulting from:            
U.S. state and local income taxes, net of U.S. federal income tax benefit 2.2
 1.6
 1.6
 2.7
 2.2
 1.6
Tax-exempt income (3.1) (2.9) (2.1) (3.1) (3.1) (2.9)
Non-U.S. subsidiary earnings(a)
 (4.9) (2.4) (2.3) (2.0) (4.9) (2.4)
Business tax credits (5.4) (4.2) (4.0) (5.4) (5.4) (4.2)
Nondeductible legal expense(b)
 8.0
 (0.2) 0.9
 2.4
 8.0
 (0.2)
Other, net (1.0) (0.5) 
 (2.6) (1.0) (0.5)
Effective tax rate 30.8 % 26.4 % 29.1 % 27.0 % 30.8 % 26.4 %
(a)IncludesPredominantly includes earnings of U.K. subsidiaries that are deemed to be reinvested indefinitely in non-U.S. subsidiaries.
(b)The prior periods have been revised to conform with the current presentation.indefinitely.
 
The components of income tax expense/(benefit) included in the Consolidated Statementsstatements of Incomeincome were as follows for each of the years ended December 31, 2013,2014, 20122013, and 20112012.
Income tax expense/(benefit)
Year ended December 31,
(in millions)
 2013
 2012
 2011
 2014
 2013
 2012
Current income tax expense/(benefit)            
U.S. federal $(1,316) $3,225
 $3,719
 $1,610
 $(1,316) $3,225
Non-U.S. 1,308
 1,782
 1,183
 1,353
 1,308
 1,782
U.S. state and local (4) 1,496
 1,178
 857
 (4) 1,496
Total current income tax expense/(benefit) (12) 6,503
 6,080
 3,820
 (12) 6,503
Deferred income tax expense/(benefit)            
U.S. federal 7,080
 2,238
 2,109
 3,738
 7,080
 2,238
Non-U.S. 10
 (327) 102
 71
 10
 (327)
U.S. state and local 913
 (781) (518) 401
 913
 (781)
Total deferred income tax expense/(benefit) 8,003
 1,130
 1,693
 4,210
 8,003
 1,130
Total income tax expense $7,991
 $7,633
 $7,773
 $8,030
 $7,991
 $7,633
Total income tax expense was $8.0 billionincludes $451 million, $531 million and $200 million of tax benefits recorded in 2014, 2013 with an effective, and 2012, respectively, as a result of tax rate of 30.8%. Theaudit resolutions. In 2013, the relationship between current and deferred income tax expense iswas largely driven by the reversal of significant deferred tax assets as well as prior yearprior-year tax adjustments and audit resolutions. Total income tax expense includes $531 million, $200 million and $76 million of tax benefits recorded in 2013, 2012, and 2011, respectively, as a result of tax audit resolutions.
The preceding table does not reflect the tax effect of certain items that are recorded each period directly in stockholders’ equity and certain tax benefits associated with the Firm’s employee stock-based compensation plans. The tax effect of all items recorded directly to stockholders’ equity resulted in a decrease of $140 million in 2014, an increase of $2.1$2.1 billion in 2013, and a decrease of $1.9$1.9 billion in 2012, and an increase of $927 million in 20112012.
U.S. federal income taxes have not been provided on the undistributed earnings of certain non-U.S. subsidiaries, to the extent that such earnings have been reinvested abroad for an indefinite period of time. Based on JPMorgan Chase’s ongoing review of the business requirements and capital needs of its non-U.S. subsidiaries, combined with the formation of specific strategies and steps taken to fulfill these requirements and needs, the Firm has determined that the undistributed earnings of certain of its subsidiaries would be indefinitely reinvested to fund current and future growth of the related businesses. As management does not intend to use the earnings of these subsidiaries as a source of funding for its U.S. operations, such earnings will not be distributed to the U.S. in the foreseeable future. For 20132014, pretax earnings of approximately $3.4$2.6 billion were generated and will be indefinitely reinvested in these subsidiaries. At December 31, 20132014, the cumulative amount of undistributed pretax earnings in these subsidiaries approximated $28.5 billion.were $31.1 billion. If the Firm were to record a deferred tax liability associated with these undistributed earnings, the amount would be $7.0 billion at December 31, 2014.


282JPMorgan Chase & Co./20132014 Annual Report313

Notes to consolidated financial statements

These undistributed earnings are related to subsidiaries located predominantly in the amount would be approximately $6.4 billion at December 31, 2013U.K. where the 2014 statutory tax rate was 21.5%.
Tax expense applicable to securities gains and losses for the years 20132014, 20122013 and 20112012 was $261$30 million,, $822 $261 million,, and $617$822 million,, respectively.
Deferred income tax expense/(benefit) results from differences between assets and liabilities measured for financial reporting purposes versus income tax return purposes. Deferred tax assets are recognized if, in management’s judgment, their realizability is determined to be more likely than not. If a deferred tax asset is determined to be unrealizable, a valuation allowance is established. The significant components of deferred tax assets and liabilities are reflected in the following table as of December 31, 20132014 and 20122013.
Deferred taxes    
December 31, (in millions) 2013
 2012
Deferred tax assets    
Allowance for loan losses $6,593
 $8,712
Employee benefits 4,468
 4,308
Accrued expenses and other 9,179
 12,393
Non-U.S. operations 5,493
 3,537
Tax attribute carryforwards 748
 1,062
Gross deferred tax assets 26,481
 30,012
Valuation allowance (724) (689)
Deferred tax assets, net of valuation allowance $25,757
 $29,323
Deferred tax liabilities    
Depreciation and amortization $3,196
 $2,563
Mortgage servicing rights, net of hedges 5,882
 5,336
Leasing transactions 2,352
 2,242
Non-U.S. operations 4,705
 3,582
Other, net 3,459
 4,340
Gross deferred tax liabilities 19,594
 18,063
Net deferred tax assets $6,163
 $11,260
Deferred taxes    
December 31, (in millions) 2014
 2013
Deferred tax assets    
Allowance for loan losses $5,756
 $6,593
Employee benefits 3,378
 4,468
Accrued expenses and other 8,637
 9,179
Non-U.S. operations 5,106
 5,493
Tax attribute carryforwards 570
 748
Gross deferred tax assets 23,447
 26,481
Valuation allowance (820) (724)
Deferred tax assets, net of valuation allowance $22,627
 $25,757
Deferred tax liabilities    
Depreciation and amortization $3,073
 $3,196
Mortgage servicing rights, net of hedges 5,533
 5,882
Leasing transactions 2,495
 2,352
Non-U.S. operations 4,444
 4,705
Other, net 4,891
 3,459
Gross deferred tax liabilities 20,436
 19,594
Net deferred tax assets $2,191
 $6,163
JPMorgan Chase has recorded deferred tax assets of $748$570 million at December 31, 20132014, in connection with U.S. federal and state and local net operating loss carryforwards and foreign tax credit(“NOL”) carryforwards. At December 31, 20132014, thetotal U.S. federal net operating lossNOL carryforwards were approximately $1.5 billion; the state and local net operating loss carryforward was approximately $156 million; and the U.S. foreign tax credit carryforward was approximately $203 million.$1.6 billion. If not utilized, the U.S. federal net operating lossNOL carryforwards and the state and local net operating loss carryforward will expire between 20272025 and 2030; and the U.S. foreign tax credit carryforward will expire in 2022.2034.
The valuation allowance at December 31, 20132014, was due to losses associated with non-U.S. subsidiaries.

At December 31, 20132014, 20122013 and 20112012, JPMorgan Chase’s unrecognized tax benefits, excluding related interest expense and penalties, were $5.5$4.9 billion,, $7.2 $5.5 billion and $7.2$7.2 billion,, respectively, of which $3.7$3.5 billion,, $4.2 $3.7 billion and $4.0$4.2 billion,, respectively, if recognized, would reduce the annual effective tax rate. Included in the amount of unrecognized tax benefits are certain items that would not affect the effective tax rate if they were recognized in the Consolidated Statementsstatements of Income.income. These unrecognized items include the tax effect of certain temporary differences, the portion of gross state and local unrecognized tax benefits that would be offset by the benefit from associated U.S. federal income tax deductions, and the portion of gross non-U.S. unrecognized tax benefits that would have offsets in other jurisdictions. JPMorgan Chase is presently under audit by a number of taxing authorities, most notably by the Internal Revenue Service, New York State and City, and the State of California as summarized in the Tax examination status table below. Based upon the status of all of the tax examinations currently in process, it is reasonably possible that over the next 12 months the resolution of some of these examinations could result in a significant reduction in the gross balance of unrecognized tax benefits; however, at this time, it is not possiblebenefits in the range of $0 to reasonably estimateapproximately $2 billion. Upon settlement of an audit, the amountgross unrecognized tax benefits would decline either because of tax payments or the reduction, if any.recognition of tax benefits.


314JPMorgan Chase & Co./2013 Annual Report



The following table presents a reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended December 31, 20132014, 20122013 and 20112012.
Unrecognized tax benefits
Year ended December 31,
(in millions)
 2013
 2012
 2011
 2014
 2013
 2012
Balance at January 1, $7,158
 $7,189
 $7,767
 $5,535
 $7,158
 $7,189
Increases based on tax positions related to the current period 542
 680
 516
 810
 542
 680
Decreases based on tax positions related to the current period 
 
 (110)
Increases based on tax positions related to prior periods 88
 234
 496
 477
 88
 234
Decreases based on tax positions related to prior periods (2,200) (853) (1,433) (1,902) (2,200) (853)
Decreases related to settlements with taxing authorities (53) (50) (16) (9) (53) (50)
Decreases related to a lapse of applicable statute of limitations 
 (42) (31) 
 
 (42)
Balance at December 31, $5,535
 $7,158
 $7,189
 $4,911
 $5,535
 $7,158
After-tax interest expense/(benefit)/expense and penalties related to income tax liabilities recognized in income tax expense were $17 million, $(184) million and $147 million in $(184) million2014, $147 million2013 and $184 million in 2013, 2012 and 2011, respectively.
At both December 31, 20132014 and 20122013, in addition to the liability for unrecognized tax benefits, the Firm had accrued $1.2$1.2 billion and $1.9 billion, respectively, for income tax-related interest and penalties.


JPMorgan Chase & Co./2014 Annual Report283

Notes to consolidated financial statements

JPMorgan Chase is continually under examination by the Internal Revenue Service, by taxing authorities throughout the world, and by many states throughout the U.S. The following table summarizes the status of significant income tax examinations of JPMorgan Chase and its consolidated subsidiaries as of December 31, 20132014.
Tax examination status
December 31, 20132014 Periods under examination Status
JPMorgan Chase – U.S. 2003 - 2005 Field examination completed, JPMorgan Chase intends to appealcompleted; at Appellate level
JPMorgan Chase – U.S. 2006 - 2010 Field examination
Bear StearnsJPMorgan ChaseU.S.2003 – 2005Refund claims under review
Bear Stearns – U.S.U.K. 2006 – 20082012 Field examination
JPMorgan Chase – United Kingdom2006 – 2011Field examination of certain select entities
JPMorgan Chase – New York State and City 2005 – 2007 Field examination
JPMorgan Chase – California 2006 – 2010 Field examination
The following table presents the U.S. and non-U.S. components of income before income tax expense for the years ended December 31, 20132014, 20122013 and 20112012.
Income before income tax expense - U.S. and non-U.S.
Year ended December 31,
(in millions)
 2013
 2012
 2011
 2014
 2013
 2012
U.S. $17,229
 $24,895
 $16,336
 $22,515
 $17,229
 $24,895
Non-U.S.(a)
 8,685
 4,022
 10,413
 7,277
 8,685
 4,022
Income before income tax expense $25,914
 $28,917
 $26,749
 $29,792
 $25,914
 $28,917
(a)For purposes of this table, non-U.S. income is defined as income generated from operations located outside the U.S.



JPMorgan Chase & Co./2013 Annual Report315

Notes to consolidated financial statements

Note 27 – Restrictions on cash and intercompany funds transfers
The business of JPMorgan Chase Bank, National Association (“JPMorgan Chase Bank, N.A.”) is subject to examination and regulation by the OCC. The Bank is a member of the U.S. Federal Reserve System, and its deposits in the U.S. are insured by the FDIC.
The Federal Reserve requires depository institutions to maintain cash reserves with a Federal Reserve Bank. The average amount of reserve balances deposited by the Firm’s bank subsidiaries with various Federal Reserve Banks was approximately $5.3$10.6 billion and $5.6$5.3 billion in 20132014 and 2012,2013, respectively.
Restrictions imposed by U.S. federal law prohibit JPMorgan Chase and certain of its affiliates from borrowing from banking subsidiaries unless the loans are secured in specified amounts. Such secured loans to the Firm or to other affiliates are generally limited to 10% of the banking subsidiary’s total capital, as determined by the risk-based capital guidelines; the aggregate amount of all such loans is limited to 20% of the banking subsidiary’s total capital.
The principal sources of JPMorgan Chase’sChase’s income (on a parent company-only basis) are dividends and interest from JPMorgan Chase Bank, N.A., and the other banking and nonbanking subsidiaries of JPMorgan Chase.Chase. In addition to dividend restrictions set forth in statutes and regulations, the Federal Reserve, the OCCOffice of the Comptroller of the Currency (“OCC”) and the FDIC have authority under the Financial Institutions Supervisory Act to prohibit or to limit the payment of dividends by the banking organizations they supervise, including JPMorgan Chase and its subsidiaries that are banks or bank holding companies, if, in the banking regulator’s opinion, payment of a dividend would constitute an unsafe or unsound practice in light of the financial condition of the banking organization.
At January 1, 2014, 2015, JPMorgan Chase’sChase’s banking subsidiaries could pay, in the aggregate, $29.8approximately $31 billion in dividends to their respective bank holding companies without the prior approval of their relevant banking regulators. The capacity to pay dividends in 20142015 will be supplemented by the banking subsidiaries’ earnings during the year.
In compliance with rules and regulations established by U.S. and non-U.S. regulators, as of December 31, 20132014 and 2012,2013, cash in the amount of $17.2$16.8 billion and $25.1$17.2 billion,, respectively, and securities with a fair value of $1.5$10.1 billion and $0.7$1.5 billion,, respectively, were segregated in special bank accounts for the benefit of securities and futures brokerage customers. In addition, as of December 31, 20132014 and 2012,2013, the Firm had other restricted cash of $3.9$3.3 billion and $3.4$3.9 billion,, respectively, primarily representing cash reserves held at non-U.S. central banks and held for other general purposes.



284JPMorgan Chase & Co./2014 Annual Report




Note 28 – Regulatory capital
The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The OCC establishes similar capital requirements and standards for the Firm’s national banks, including JPMorgan Chase Bank, N.A., and Chase Bank USA, N.A.
ThereBasel III rules under the transitional Standardized and Advanced Approaches (“Basel III Standardized Transitional” and “Basel III Advanced Transitional,” respectively) became effective on January 1, 2014; December 31, 2013 data is based on Basel I rules. Basel III establishes two comprehensive methodologies for calculating RWA (a Standardized approach and an Advanced approach) which include capital requirements for credit risk, market risk, and in the case of Basel III Advanced, also operational risk. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are twothat for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk-weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated mostly consistent across Basel III Standardized and Basel III Advanced, both of which incorporate the requirements set forth in Basel 2.5. For 2014, Basel III Standardized Transitional requires the Firm to calculate its capital ratios using the Basel III definition of capital divided by the Basel I definition of RWA, inclusive of Basel 2.5 for market risk.
Beginning in 2014, there are three categories of risk-based capital:capital under the Basel III Transitional rules: Common Equity Tier 1 capital (“CET1 capital”), as well as Tier 1 capital and Tier 2 capital. CET1 capital predominantly includes common stockholders’ equity (including capital for AOCI related to debt and equity securities classified as AFS as well as for defined benefit pension and OPEB plans), less certain deductions for goodwill, MSRs and deferred tax assets that arise from NOL and tax credit carryforwards. Tier 1 capital consistsis predominantly comprised of common stockholders’ equity,CET1 capital as well as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred securities, less goodwill and certain other adjustments.stock. Tier 2 capital consists of preferred stock not qualifying as Tier 1 capital, subordinatedincludes long-term debt and other instruments qualifying as Tier 2 capital, and the aggregatequalifying allowance for credit losses up to a certain percentage of risk-weighted assets.losses. Total capital is Tier 1 capital plus Tier 2 capital. Under the risk-based capital guidelines of
On February 21, 2014, the Federal Reserve JPMorgan Chaseand the OCC informed the Firm and its national bank subsidiaries that they had satisfactorily completed the parallel run requirements and were approved to calculate capital under Basel III Advanced, in addition to Basel III Standardized, as of April 1, 2014. In conjunction with its exit from the parallel run, the capital adequacy of the Firm and its national bank subsidiaries is evaluated against the Basel III approach (Standardized or Advanced) which results, for each quarter beginning with the second quarter of 2014, in the lower ratio (the “Collins Floor”), as required to maintain minimum ratiosby the Collins Amendment of Tier 1 and Total capital to risk-weighted assets, as well as minimum leverage ratios (which are defined as Tier 1 capital divided by adjusted quarterly average assets). Failure to meet these minimum requirements could cause the Federal Reserve to take action. Banking subsidiaries also are subject to these capital requirements by their respective primary regulators. As of December 31, 2013 and 2012, JPMorgan Chase and all of its banking subsidiaries were well-capitalized and met all capital requirements to which each was subject.


Dodd-Frank Act.
316JPMorgan Chase & Co./2013 Annual Report



The following table presentstables present the regulatory capital, assets and risk-based capital ratios for JPMorgan Chase and its significant bankingnational bank subsidiaries under both Basel III Standardized Transitional and Basel III Advanced Transitional at December 31, 20132014, and 2012. These amounts are determined in accordance with regulations issued by the Federal Reserve and/or OCC. The table reflects the Firm’s and JPMorgan Chase Bank, N.A.’s implementation of rules that provide for additional capital requirements for trading positions and securitizations (“Basel 2.5”). Basel 2.5 rules became effective for the Firm and JPMorgan Chase Bank, N.A. on January 1, 2013. The implementation of these rules in the first quarter of 2013 resulted in an increase of approximately $150 billion and $140 billion, respectively, in the Firm’s and JPMorgan Chase Bank, N.A.’s risk-weighted assets compared with theunder Basel I rules at MarchDecember 31, 2013. The implementation of these rules also resulted in decreases of the Firm’s Tier 1 capital and Total capital ratios of 140 basis points and 160 basis points, respectively, at March 31, 2013, and decreases of JPMorgan Chase Bank, N.A.’s Tier 1 capital and Total capital ratios of 130 basis points and 150 basis points, respectively, at March 31, 2013. Implementation of Basel 2.5 in the first quarter of 2013 did not impact Chase Bank USA, N.A.’s RWA or Tier 1 capital and Total capital ratios.

December 31,
JPMorgan Chase & Co.(d)
 
JPMorgan Chase Bank, N.A.(d)
 
Chase Bank USA, N.A.(d)
 
Well-capitalized ratios(e)
 
Minimum capital ratios(e)
 
JPMorgan Chase & Co.(d)
Basel III Standardized Transitional Basel III Advanced Transitional Basel I
(in millions, except ratios)2013 2012 2013 2012 2013 2012 
Well-capitalized ratios(e)
 
Minimum capital ratios(e)
 Dec 31,
2014
 Dec 31,
2014
 Dec 31,
2013
Regulatory capital                  
Tier 1(a)
$165,663
 $160,002
 $139,727
 $111,827
 $12,956
 $9,648
     
Total199,286
 194,036
 165,496
 146,870
 16,389
 13,131
     
CET1 capital$164,764
 $164,764
 NA
Tier 1 capital(a)
186,632
 186,632
 $165,663
Total capital221,563
 211,022
 199,286
                     
Assets                     
Risk-weighted(b)
$1,387,863
 $1,270,378
 $1,171,574
 $1,094,155
 $100,990
 $103,593
     
Adjusted average(c)
2,343,713
 2,243,242
 1,900,770
 1,815,816
 109,731
 103,688
     
Risk-weighted1,472,602
 1,608,240
 1,387,863
Adjusted average(b)
2,465,414
 2,465,414
 2,343,713
                     
Capital ratios                
Capital ratios(c)
     
CET111.2% 10.2% NA
Tier 1(a)
11.9% 12.6% 11.9% 10.2% 12.8% 9.3% 6.0% 4.0% 12.7
 11.6
 11.9%
Total14.4
 15.3
 14.1
 13.4
 16.2
 12.7
 10.0
 8.0
 15.0
 13.1
 14.4
Tier 1 leverage7.1
 7.1
 7.4
 6.2
 11.8
 9.3
 5.0
(f) 
3.0
(g) 
7.6
 7.6
 7.1
 
JPMorgan Chase Bank, N.A.(d)
 Basel III Standardized Transitional Basel III Advanced Transitional Basel I
(in millions,
except ratios)
Dec 31,
2014
 Dec 31,
2014
 Dec 31,
2013
Regulatory capital     
CET1 capital$156,898
 $156,898
 NA
Tier 1 capital(a)
157,222
 157,222
 $139,727
Total capital173,659
 166,662
 165,496
      
Assets     
Risk-weighted1,230,358
 1,330,175
 1,171,574
Adjusted average(b)
1,968,131
 1,968,131
 1,900,770
      
Capital ratios(c)
     
CET112.8% 11.8% NA
Tier 1(a)
12.8
 11.8
 11.9%
Total14.1
 12.5
 14.1
Tier 1 leverage8.0
 8.0
 7.4


JPMorgan Chase & Co./2014 Annual Report285

Notes to consolidated financial statements

 
Chase Bank USA, N.A.(d)
 Basel III Standardized Transitional Basel III Advanced Transitional Basel I
(in millions,
except ratios)
Dec 31,
2014
 Dec 31,
2014
 Dec 31,
2013
Regulatory capital     
CET1 capital$14,556
 $14,556
 NA
Tier 1 capital(a)
14,556
 14,556
 $12,956
Total capital20,517
 19,206
 16,389
      
Assets     
Risk-weighted103,468
 157,565
 100,990
Adjusted average(b)
128,111
 128,111
 109,731
      
Capital ratios(c)
     
CET114.1% 9.2% NA
Tier 1(a)
14.1
 9.2
 12.8%
Total19.8
 12.2
 16.2
Tier 1 leverage11.4
 11.4
 11.8
(a)
At December 31, 2013,2014, trust preferred securities included in Basel III Tier 1 capital were $2.7 billion and $300 million for JPMorgan Chase and JPMorgan Chase Bank, N.A., trust preferred securities were $5.3 billion and $600 million, respectively. If these securities were excluded from the calculation at December 31, 2013, Tier 1 capital would be $160.4 billion and $139.1 billion, respectively, and the Tier 1 capital ratio would be 11.6% and 11.9%, respectively. At December 31, 2013,2014, Chase Bank USA, N.A. had no trust preferred securities.
(b)
Included off–balance sheet risk-weighted assets at December 31, 2013, of $315.9 billion, $304.0 billion and $14 million, and at December 31, 2012, of $304.5 billion, $297.1 billion and $16 million, for JPMorgan Chase, JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., respectively.
(c)Adjusted average assets, for purposes of calculating the leverage ratio, includedincludes total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital.
(c)For each of the risk-based capital ratios the lower of the Standardized Transitional or Advanced Transitional ratio represents the Collins Floor.
(d)
Asset and capital amounts for JPMorgan Chase’sChase’s banking subsidiaries reflect intercompany transactions; whereas the respective amounts for JPMorgan Chase reflect the elimination of intercompany transactions.
(e)Note:Rating agencies allow measures of capital to be adjusted upward for deferred tax liabilities, which have resulted from both non-taxable business combinations and from tax-deductible goodwill. The Firm had deferred tax liabilities resulting from non-taxable business combinations totaling $130 million and $192 million at December 31, 2014, and December 31, 2013, respectively; and deferred tax liabilities resulting from tax-deductible goodwill of $2.7 billion and $2.8 billion at December 31, 2014, and December 31, 2013, respectively.


Under the risk-based capital guidelines of the Federal Reserve, JPMorgan Chase is required to maintain minimum ratios of Tier 1 and Total capital to risk-weighted assets,
as well as minimum leverage ratios (which are defined as Tier 1 capital divided by adjusted quarterly average assets). Failure to meet these minimum requirements could cause the Federal Reserve to take action. Bank subsidiaries also are subject to these capital requirements by their respective primary regulators. The following table presents the minimum ratios to which the Firm and its national bank subsidiaries are subject as of December 31, 2014.
 
Minimum capital ratios(a)
 
Well-capitalized ratios(a)
 
Capital ratios    
CET14.0% NA
 
Tier 15.5
 6.0% 
Total8.0
 10.0
 
Tier 1 leverage4.0
 5.0
(b) 
(a)As defined by the regulations issued by the Federal Reserve, OCC and FDIC. The CET1 capital ratio became a relevant measure of capital under the prompt corrective action requirements on January 1, 2015.
(f)(b)Represents requirements for bankingbank subsidiaries pursuant to regulations issued under the FDIC Improvement Act. There is no Tier 1 leverage component in the definition of a well-capitalized bank holding company.
(g)
The minimum Tier 1 leverage ratio for bank holding companies and banks is 3% or 4%, depending on factors specified in regulations issued by the Federal Reserve and OCC.
Note:
Rating agencies allow measures of capital to be adjusted upward for deferred tax liabilities, which have resulted from both nontaxable business combinations and from tax-deductible goodwill. The Firm had deferred tax liabilities resulting from nontaxable business combinations totaling $192 million and $291 million at December 31, 2013 and 2012, respectively; and deferred tax liabilities resulting from tax-deductible goodwill of $2.8 billion and $2.5 billion at December 31, 2013 and 2012, respectively.

As of December 31, 2014, and 2013, JPMorgan Chase and all of its banking subsidiaries were well-capitalized and met all capital requirements to which each was subject.



286JPMorgan Chase & Co./20132014 Annual Report317

Notes to consolidated financial statements

A reconciliation of the Firm’s Total stockholders’ equity to Tier 1 capital and Total qualifying capital is presented in the table below.
December 31, (in millions) 2013
 2012
Tier 1 capital    
Total stockholders’ equity $211,178
 $204,069
Effect of certain items in AOCI excluded from Tier 1 capital (1,337) (4,198)
Qualifying hybrid securities and noncontrolling interests(a)
 5,618
 10,608
Less: Goodwill(b)
 45,320
 45,663
Other intangible assets(b)
 2,012
 2,311
Fair value DVA on structured notes and derivative liabilities related to the Firm’s credit quality 1,300
 1,577
Investments in certain subsidiaries and other 1,164
 926
Total Tier 1 capital 165,663
 160,002
Tier 2 capital    
Long-term debt and other instruments qualifying as Tier 2 16,695
 18,061
Qualifying allowance for credit losses 16,969
 15,995
Other (41) (22)
Total Tier 2 capital 33,623
 34,034
Total qualifying capital $199,286
 $194,036
(a)Primarily includes trust preferred securities of certain business trusts.
(b)Goodwill and other intangible assets are net of any associated deferred tax liabilities.

Note 29 – Off–balance sheet lending-related financial instruments, guarantees, and other commitments
JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to meet the financing needs of its customers. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the counterparty draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the counterparty subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees expire without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm’s view, representative of its actual future credit exposure or funding requirements.
To provide for probable credit losses inherent in consumer (excluding credit card) and wholesale lending commitments, an allowance for credit losses on lending-related
commitments is maintained. See Note 15 on pages 284–287 of this Annual Report for further discussion regarding the allowance for credit losses on lending-related commitments. The following table summarizes the contractual amounts and carrying values of off-balance sheet lending-related financial instruments, guarantees and other commitments at December 31, 20132014 and 2012.2013. The amounts in the table below for credit card and home equity lending-related commitments represent the total available credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit for these products will be utilized at the same time. The Firm can reduce or cancel credit card lines of credit by providing the borrower notice or, in some cases without notice as permitted by law.law, without notice. The Firm may reduce or close home equity lines of credit when there are significant decreases in the value of the underlying property, or when there has been a demonstrable decline in the creditworthiness of the borrower. Also, the Firm typically closes credit card lines when the borrower is 60 days or more past due.


318JPMorgan Chase & Co./20132014 Annual Report287


Notes to consolidated financial statements

Off–balance sheet lending-related financial instruments, guarantees and other commitments

Off–balance sheet lending-related financial instruments, guarantees and other commitments

 Off–balance sheet lending-related financial instruments, guarantees and other commitments 
Contractual amount 
Carrying value(g)
Contractual amount 
Carrying value(i)
2013 2012 201320122014 2013 20142013
By remaining maturity at December 31,
(in millions)
Expires in 1 year or lessExpires after
1 year through
3 years
Expires after
3 years through
5 years
Expires after 5 yearsTotal Total  Expires in 1 year or lessExpires after
1 year through
3 years
Expires after
3 years through
5 years
Expires after 5 yearsTotal Total  
Lending-related          
Consumer, excluding credit card:          
Home equity – senior lien$2,471
$4,411
$4,202
$2,074
$13,158
 $15,180
 $
$
$2,166
$4,389
$1,841
$3,411
$11,807
 $13,158
 $���
$
Home equity – junior lien3,918
6,908
4,865
2,146
17,837
 21,796
 

3,469
5,920
2,141
3,329
14,859
 17,837
 

Prime mortgage(a)4,817



4,817
 4,107
 

8,579



8,579
 4,817
 

Subprime mortgage




 
 






 
 

Auto7,992
191
115
11
8,309
 7,185
 1
1
9,302
921
192
47
10,462
 8,309
 2
1
Business banking10,282
548
101
320
11,251
 11,092
 7
6
10,557
807
117
413
11,894
 11,251
 11
7
Student and other108
111
4
462
685
 796
 

97
8

447
552
 685
 

Total consumer, excluding credit card29,588
12,169
9,287
5,013
56,057
 60,156
 8
7
34,170
12,045
4,291
7,647
58,153
 56,057
 13
8
Credit card529,383



529,383
 533,018
 

525,963



525,963
 529,383
 

Total consumer(b)558,971
12,169
9,287
5,013
585,440
 593,174
 8
7
560,133
12,045
4,291
7,647
584,116
 585,440
 13
8
Wholesale:          
Other unfunded commitments to extend credit(b)(d)
61,459
79,519
97,139
8,378
246,495
 243,225
 432
377
68,688
83,877
112,992
7,119
272,676
 246,495
 374
432
Standby letters of credit and other financial guarantees(c)(e)
25,223
32,331
32,773
2,396
92,723
 100,929
 943
647
22,584
29,753
34,982
2,555
89,874
 92,723
 788
943
Unused advised lines of credit88,443
12,411
423
717
101,994
 85,087
 

90,816
13,702
519
138
105,175
 101,994
 

Other letters of credit(a)(c)
4,176
722
107
15
5,020
 5,573
 2
2
3,363
877
91

4,331
 5,020
 1
2
Total wholesale(f)179,301
124,983
130,442
11,506
446,232
 434,814
 1,377
1,026
185,451
128,209
148,584
9,812
472,056
 446,232
 1,163
1,377
Total lending-related$738,272
$137,152
$139,729
$16,519
$1,031,672
 $1,027,988
 $1,385
$1,033
$745,584
$140,254
$152,875
$17,459
$1,056,172
 $1,031,672
 $1,176
$1,385
Other guarantees and commitments          
Securities lending indemnification agreements and guarantees(d)(g)
$169,709
$
$
$
$169,709
 $166,493
 NA
NA
$171,059
$
$
$
$171,059
 $169,709
 $
$
Derivatives qualifying as guarantees1,922
765
16,061
37,526
56,274
 61,738
 $72
$42
3,009
167
12,313
38,100
53,589
 56,274
 80
72
Unsettled reverse repurchase and securities borrowing agreements(e)
38,211



38,211
 34,871
 

40,993



40,993
 38,211
 

Loan sale and securitization-related indemnifications:     









   
Mortgage repurchase liability NA
 NA
 NA
 NA
NA
 NA
 681
2,811
 NA
 NA
 NA
 NA
NA
 NA
 275
681
Loans sold with recourse NA
 NA
 NA
 NA
7,692
 9,305
 131
141
 NA
 NA
 NA
 NA
6,063
 7,692
 102
131
Other guarantees and commitments(f)(h)
654
256
1,484
4,392
6,786
 6,780
 (99)(75)487
506
3,391
1,336
5,720
 6,786
 (121)(99)
(a)Includes certain commitments to purchase loans from correspondents.
(b)Predominantly all consumer lending-related commitments are in the U.S.
(c)At December 31, 20132014 and 2012,2013, reflects the contractual amount net of risk participations totaling $476$243 million and $473$476 million, respectively, for other unfunded commitments to extend credit; $14.8$13.0 billion and $16.6$14.8 billion, respectively, for standby letters of credit and other financial guarantees; and $622$469 million and $690$622 million, respectively, for other letters of credit. In regulatory filings with the Federal Reserve these commitments are shown gross of risk participations.
(b)(d)At December 31, 20132014 and 2012,2013, included credit enhancements and bond and commercial paper liquidity commitments to U.S. states and municipalities, hospitals and other non-profit entities of $18.9$14.8 billion and $21.3$18.9 billion, respectively, within other unfunded commitments to extend credit; and $17.2$13.3 billion and $23.2$17.2 billion, respectively, within standby letters of credit and other financial guarantees. TheseOther unfunded commitments to extend credit also include liquidity facilities to nonconsolidated municipal bond VIEs; for further information, see Note 16 on pages 288–299 of this Annual Report.16.
(c)(e)
At December 31, 20132014 and 2012,2013, included unissued standby letters of credit commitments of $45.6 billion and $42.8 billion, and $44.4 billion, respectively.
(d)(f)
At December 31, 2014 and 2013, the U.S. portion of the contractual amount of total wholesale lending-related commitments was 65% and 2012,68%, respectively.
(g)At December 31, 2014 and 2013, collateral held by the Firm in support of securities lending indemnification agreements was $176.4$177.1 billion and $165.1$176.4 billion,, respectively. Securities lending collateral comprises primarily cash and securities issued by governments that are members of the Organisation for Economic Co-operation and Development (“OECD”) and U.S. government agencies.
(e)(h)
At December 31, 20132014 and 2012, the amount of commitments related to forward-starting reverse repurchase agreements and securities borrowing agreements were $9.9 billion and $13.2 billion, respectively. Commitments related to unsettled reverse repurchase agreements and securities borrowing agreements with regular-way settlement periods were $28.3 billion and $21.7 billion, at December 31, 2013, and 2012, respectively.
(f)
At December 31, 2013 and 2012, included unfunded commitments of $215$147 million and $370$215 million,, respectively, to third-party private equity funds; and $1.9$961 million and $1.9 billion, and $1.5 billion, respectively, to other equity investments. These commitments included $184$150 million and $333$184 million,, respectively, related to investments that are generally fair valued at net asset value as discussed in Note 3 on pages 195–215 of this Annual Report.3. In addition, at both December 31, 20132014 and 2012,2013, included letters of credit hedged by derivative transactions and managed on a market risk basis of $4.5 billion.
$4.5 billion.
(g)(i)For lending-related products, the carrying value represents the allowance for lending-related commitments and the guarantee liability; for derivative-related products, the carrying value represents the fair value.

288JPMorgan Chase & Co./20132014 Annual Report319

Notes to consolidated financial statements

Other unfunded commitments to extend credit
Other unfunded commitments to extend credit generally comprise commitments for working capital and general corporate purposes, extensions of credit to support commercial paper facilities and bond financings in the event that those obligations cannot be remarketed to new investors, as well as committed liquidity facilities to clearing organizations.
Also included in other unfunded commitments to extend credit are commitments to noninvestment-grade counterparties in connection with leveraged and acquisition finance activities, which were $23.7 billion and $18.3 billion at December 31, 2013. In the fourth quarter of 2013, the Firm implemented prospectively interagency guidance that revised the Firm’s definition of leveraged lending to include all Commercial2014 and Industrial borrowers, whether or not they are affiliated with financial sponsors, which meet certain leverage criteria and use of proceeds purpose tests related to a buyout, acquisition or capital distribution. Prior to this change, the Firm defined leveraged lending as primarily being affiliated with a financial sponsor-related company and used internal risk grades to identify the leveraged lending portfolio.2013, respectively. For further information, see Note 3 and Note 4 on pages 195–215 and 215–218 respectively, of this Annual Report.4.
In addition, theThe Firm acts as a clearingsettlement and custody bank in the U.S. tri-party repurchase transaction market. In its role as clearingsettlement and custody bank, the Firm is exposed to the intra-day credit risk of theits cash borrowers,borrower clients, usually broker-dealers; however, thisbroker-dealers. This exposure is secured by collateral and typically extinguished through the settlement process by the end of the day. Tri-party repurchaseDuring 2014, the Firm extended secured clearance advance facilities to its clients (i.e. cash borrowers); these facilities contractually limit the Firm’s intra-day credit risk to the facility amount and must be repaid by the end of the day. Through these facilities, the Firm has reduced its intra-day credit risk substantially; the average daily balances averaged $307tri-party repo balance was $253 billion and $370 billion forduring the yearsyear ended December 31, 2013, and 2012, respectively.as of December 31, 2014, the secured clearance advance facility maximum outstanding commitment amount was $12.6 billion.
Guarantees
U.S. GAAP requires that a guarantor recognize, at the inception of a guarantee, a liability in an amount equal to the fair value of the obligation undertaken in issuing the guarantee. U.S. GAAP defines a guarantee as a contract that contingently requires the guarantor to pay a guaranteed party based upon: (a) changes in an underlying asset, liability or equity security of the guaranteed party; or (b) a third party’s failure to perform under a specified agreement. The Firm considers the following off–balance sheet lending-related arrangements to be guarantees under U.S. GAAP: standby letters of credit and financial guarantees, securities lending indemnifications, certain
indemnification agreements included within third-party contractual arrangements and certain derivative contracts.
As required by U.S. GAAP, the Firm initially records guarantees at the inception date fair value of the obligation assumed (e.g., the amount of consideration received or the net present value of the premium receivable). For certain types of guarantees, the Firm records this fair value amount in other liabilities with an offsetting entry recorded in cash (for premiums received), or other assets (for premiums receivable). Any premium receivable recorded in other assets is reduced as cash is received under the contract, and the fair value of the liability recorded at inception is amortized into income as lending and deposit-related fees over the life of the guarantee contract. For indemnifications provided in sales agreements, a portion of the sale proceeds is allocated to the guarantee, which adjusts the gain or loss that would otherwise result from the transaction. For these indemnifications, the initial liability is amortized to income as the Firm’s risk is reduced (i.e., over time or when the indemnification expires). Any contingent liability that exists as a result of issuing the guarantee or indemnification is recognized when it becomes probable and reasonably estimable. The contingent portion of the liability is not recognized if the estimated amount is less than the carrying amount of the liability recognized at inception (adjusted for any amortization). The recorded amounts of the liabilities related to guarantees and indemnifications at December 31, 20132014 and 2012,2013, excluding the allowance for credit losses on lending-related commitments, are discussed below.
Standby letters of credit and other financial guarantees
Standby letters of credit (“SBLC”) and other financial guarantees are conditional lending commitments issued by the Firm to guarantee the performance of a customer to a third party under certain arrangements, such as commercial paper facilities, bond financings, acquisition financings, trade and similar transactions. The carrying values of standby and other letters of credit were $945$789 million and $649$945 million at December 31, 20132014 and 2012,2013, respectively, which were classified in accounts payable and other liabilities on the Consolidated Balance Sheets;balance sheets; these carrying values included $265235 million and $284$265 million,, respectively, for the allowance for lending-related commitments, and $680554 million and $365$680 million,, respectively, for the guarantee liability and corresponding asset.



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The following table summarizes the types of facilities under which standby letters of credit and other letters of credit arrangements are outstanding by the ratings profiles of the Firm’s customers, as of December 31, 20132014 and 2012.2013.
Standby letters of credit, other financial guarantees and other letters of credit
2013 20122014 2013
December 31,
(in millions)
Standby letters of
credit and other financial guarantees
Other letters
of credit
 
Standby letters of
credit and other financial guarantees
Other letters
of credit
Standby letters of
credit and other financial guarantees
Other letters
of credit
 
Standby letters of
credit and other financial guarantees
Other letters
of credit
Investment-grade(a)
 $69,109
 $3,939
 $77,081
 $3,998
 $66,856
 $3,476
 $69,109
 $3,939
Noninvestment-grade(a)
 23,614
 1,081
 23,848
 1,575
 23,018
 855
 23,614
 1,081
Total contractual amount $92,723
 $5,020
 $100,929
 $5,573
 $89,874
 $4,331
 $92,723
 $5,020
Allowance for lending-related commitments $263
 $2
 $282
 $2
 $234
 $1
 $263
 $2
Commitments with collateral 40,410
 1,473
 42,654
 1,145
 39,726
 1,509
 40,410
 1,473
(a)The ratings scale is based on the Firm’s internal ratings, which generally correspond to ratings as defined by S&P and Moody’s.
Advised lines of credit
An advised line of credit is a revolving credit line which specifies the maximum amount the Firm may make available to an obligor, on a nonbinding basis. The borrower receives written or oral advice of this facility. The Firm may cancel this facility at any time by providing the borrower notice or, in some cases, without notice as permitted by law.
Securities lending indemnifications
Through the Firm’s securities lending program, customers’ securities, via custodial and non-custodial arrangements, may be lent to third parties. As part of this program, the Firm provides an indemnification in the lending agreements which protects the lender against the failure of the borrower to return the lent securities. To minimize its liability under these indemnification agreements, the Firm obtains cash or other highly liquid collateral with a market value exceeding 100% of the value of the securities on loan from the borrower. Collateral is marked to market daily to help assure that collateralization is adequate. Additional collateral is called from the borrower if a shortfall exists, or collateral may be released to the borrower in the event of overcollateralization. If a borrower defaults, the Firm would use the collateral held to purchase replacement securities in the market or to credit the lending customer with the cash equivalent thereof.
Derivatives qualifying as guarantees
In addition to the contracts described above, the Firm transacts certain derivative contracts that have the characteristics of a guarantee under U.S. GAAP. These contracts include written put options that require the Firm to purchase assets upon exercise by the option holder at a specified price by a specified date in the future. The Firm may enter into written put option contracts in order to meet client needs, or for other trading purposes. The terms of written put options are typically five years or less. DerivativeDerivatives deemed to be guarantees also include contracts such as stable value derivatives that require the Firm to make a payment of the difference between the market value and the book value of a counterparty’s reference portfolio of assets in the event that market value is less than book value and certain other conditions have been met. Stable value derivatives, commonly referred to as “stable
“stable value wraps”, are
transacted in order to allow investors to realize investment returns with less volatility than an unprotected portfolio and are typically longer-term or may have no stated maturity, but allow the Firm to terminate the contract under certain conditions.
DerivativeDerivatives deemed to be guarantees are recorded on the Consolidated Balance Sheetsbalance sheets at fair value in trading assets and trading liabilities. The total notional value of the derivatives that the Firm deems to be guarantees was $56.3$53.6 billion and $61.7$56.3 billion at December 31, 20132014 and 2012,2013, respectively. The notional amount generally represents the Firm’s maximum exposure to derivatives qualifying as guarantees. However, exposure to certain stable value contracts is contractually limited to a substantially lower percentage of the notional amount; the notional amount on these stable value contracts was $27.027.5 billion and $26.5$27.0 billion at December 31, 20132014 and 2012,2013, respectively, and the maximum exposure to loss was $2.82.9 billion and $2.8 billion at both December 31, 20132014 and 2012.2013. The fair values of the contracts reflect the probability of whether the Firm will be required to perform under the contract. The fair value related toof derivatives that the Firm deems to be guarantees were derivative payables of $109102 million and $122$109 million and derivative receivables of $3722 million and $80$37 million at December 31, 20132014 and 2012,2013, respectively. The Firm reduces exposures to these contracts by entering into offsetting transactions, or by entering into contracts that hedge the market risk related to the derivative guarantees.
In addition to derivative contracts that meet the characteristics of a guarantee, the Firm is both a purchaser and seller of credit protection in the credit derivatives market. For a further discussion of credit derivatives, see Note 6 on pages 220–233 of this Annual Report.6.
Unsettled reverse repurchase and securities borrowing agreements
In the normal course of business, the Firm enters into reverse repurchase agreements and securities borrowing agreements that settle at a future date. At settlement, these commitments require that the Firm advance cash to and accept securities from the counterparty. These agreements generally do not meet the definition of a derivative, and


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therefore, are not recorded on the Consolidated Balance Sheetsbalance sheets until settlement date. At December 31, 2013 and 2012, the amount of commitments related to forward starting reverse repurchase agreements and securities borrowing agreements were $9.9 billion and $13.2 billion, respectively. Commitments related toThe unsettled reverse repurchase agreements and securities borrowing agreements predominantly consist of agreements with regular wayregular-way settlement periods were $28.3 billion and $21.7 billion at December 31, 2013 and 2012, respectively.periods.
Loan sales- and securitization-related indemnifications
Mortgage repurchase liability
In connection with the Firm’s mortgage loan sale and securitization activities with the GSEs, and other mortgage loan sale and private-label securitization transactions, as described in Note 16, on pages 288–299 of this Annual Report, the Firm has made representations and warranties that the loans sold meet certain requirements. The Firm has been, and may be, required to repurchase loans and/or indemnify the GSEs (e.g., with “make-whole” payments to reimburse the GSEs for their realized losses on liquidated loans) and other investors for losses due to material breaches of these representations and warranties.. To the extent that repurchase demands that are received relate to loans that the Firm purchased from third parties that remain viable, the Firm typically will have the right to seek a recovery of related repurchase losses from the third party. Generally, the maximum amount of future payments the Firm would be required to make for breaches of these representations and warranties would be equal to the unpaid principal balance of such loans that are deemed to have defects that were sold to purchasers (including securitization-related SPEs) plus, in certain circumstances, accrued interest on such loans and certain expense.
On October 25, 2013, the Firm announced that it had reached a $1.1 billion agreement with the FHFA to resolve, other than certain limited types of exposures, outstanding and future mortgage repurchase demands associated with loans sold to the GSEs from 2000 to 2008 (“FHFA Settlement Agreement”). The majority of the mortgage repurchase demands that the Firm had received from the GSEs related to loans originated from 2005 to 2008.
The Firm has recognized a mortgage repurchase liability of $681 million and $2.8 billion as of December 31, 2013 and 2012, respectively. The amount of the mortgage repurchase liability at December 31, 2013, relates to repurchase losses associated with loans sold in connection with loan sale and securitization transactions with the GSEs that are not covered by the FHFA Settlement Agreement (e.g., post-2008 loan sale and securitization transactions, mortgage insurance rescissions and certain mortgage insurance settlement-related exposures, as well as certain other specific exclusions).
The following table summarizes the change in the mortgage repurchase liability for each of the periods presented.
Summary of changes in mortgage repurchase liability(a)
Year ended December 31,
(in millions)
2013 2012 2011 2014 2013 2012 
Repurchase liability at beginning of period$2,811
 $3,557
 $3,285
 $681
 $2,811
 $3,557
 
Net realized losses(a)(b)
(1,561) (1,158) (1,263) 
Reclassification to
litigation reserve(c)
(179) 
 
 
Provision for repurchase losses(d)
(390) 412
 1,535
 
Net realized gains/(losses)(b)
53
 (1,561) (1,158) 
Reclassification to litigation reserve
 (179) 
 
(Benefit)/provision for repurchase(c)
(459) (390) 412
 
Repurchase liability at end of period$681
 $2,811
 $3,557
 $275
 $681
 $2,811
 
(a)On October 25, 2013, the Firm announced that it had reached a $1.1 billion agreement with the FHFA to resolve, other than certain limited types of exposures, outstanding and future mortgage repurchase demands associated with loans sold to the GSEs from 2000 to 2008.
(b)
Presented net of third-party recoveries and includeincluded principal losses and accrued interest on repurchased loans, “make-whole” settlements, settlements with claimants, and certain related expense. Make-whole settlements were $11 million, $414 million $524 million and $640$524 million, for the years ended December 31, 20132014, 20122013 and 20112012, respectively.
(b)
The 2013 amount includes $1.1 billion, for the FHFA Settlement Agreement.
(c)Prior to December 31, 2013, in the absence of a repurchase demand by a party to the relevant contracts, the Firm’s decision to repurchase loans from private-label securitization trusts when it determined it had an obligation to do so was recognized in the mortgage repurchase liability. Pursuant to the terms of the RMBS Trust Settlement, all repurchase obligations relating to the subject private-label securitization trusts, whether resulting from a repurchase demand or otherwise, are now recognized in the Firm’s litigation reserves for this settlement. The RMBS Trust Settlement is fully accrued as of December 31, 2013.
(d)
Included a provision related to new loan sales of $204 million, $112$20 million and $52$112 million, for the years ended December 31, 20132014, 20122013 and 20112012, respectively.

Private label securitizations
The liability related to repurchase demands associated with private label securitizations is separately evaluated by the Firm in establishing its litigation reserves.
On November 15, 2013, the Firm announced that it had reached a $4.5 billion agreement with 21 major institutional investors to make a binding offer to the trustees of 330 residential mortgage-backed securities trusttrusts issued by J.P.Morgan, Chase, and Bear Stearns (“RMBS Trust Settlement”) to resolve all representation and warranty claims, as well as all servicing claims, on all trusttrusts issued by J.P.Morgan,J.P. Morgan, Chase, and Bear Stearns between 2005 and 2008. The seven trustees (or separate and successor trustees) for this group of 330 trusts have accepted the RMBS Trust Settlement may befor 319 trusts in whole or in part and excluded from the settlement 16 trusts in whole or in part. The trustees’ acceptance is subject to court approval.a judicial approval proceeding initiated by the trustees, which is pending in New York state court.
In addition, from 2005 to 2008, Washington Mutual made certain loan level representations and warranties in connection with approximately $165$165 billion of residential mortgage loans that were originally sold or deposited into private-label securitizations by Washington Mutual. Of the $165$165 billion,, approximately $75$78 billion has been repaid. In addition, approximately $47$49 billion of the principal amount of such loans has liquidated with an average loss severity of 59%. Accordingly, the remaining outstanding principal balance of these loans as of December 31, 2013,2014, was approximately $43$38 billion,, of which $10$8 billion was 60 days or more past due. The Firm believes that any repurchase


322JPMorgan Chase & Co./2013 Annual Report



obligations related to these loans remain with the FDIC receivership.
For additional information regarding litigation, see Note 31 on pages 326–332 of this Annual Report.31.
Loans sold with recourse
The Firm provides servicing for mortgages and certain commercial lending products on both a recourse and nonrecourse basis. In nonrecourse servicing, the principal credit risk to the Firm is the cost of temporary servicing advances of funds (i.e., normal servicing advances). In recourse servicing, the servicer agrees to share credit risk with the owner of the mortgage loans, such as Fannie Mae or Freddie Mac or a private investor, insurer or guarantor. Losses on recourse servicing predominantly occur when foreclosure sales proceeds of the property underlying a defaulted loan are less than the sum of the outstanding principal balance, plus accrued interest on the loan and the cost of holding and disposing of the underlying property. The Firm’s securitizations are predominantly nonrecourse, thereby effectively transferring the risk of future credit losses to the purchaser of the mortgage-backed securities issued by the trust. At December 31, 20132014 and 20122013, the unpaid principal balance of loans sold with recourse totaled $7.7$6.1 billion and $9.3$7.7 billion, respectively. The carrying value of the related liability that the Firm has recorded, which is representative of the Firm’s view of the likelihood it


JPMorgan Chase & Co./2014 Annual Report291

Notes to consolidated financial statements

will have to perform under its recourse obligations, was $131$102 million and $141$131 million at December 31, 20132014 and 20122013, respectively.
Other off-balance sheet arrangements
Indemnification agreements – general
In connection with issuing securities to investors, the Firm may enter into contractual arrangements with third parties that require the Firm to make a payment to them in the event of a change in tax law or an adverse interpretation of tax law. In certain cases, the contract also may include a termination clause, which would allow the Firm to settle the contract at its fair value in lieu of making a payment under the indemnification clause. The Firm may also enter into indemnification clauses in connection with the licensing of software to clients (“software licensees”) or when it sells a business or assets to a third party (“third-party purchasers”), pursuant to which it indemnifies software licensees for claims of liability or damages that may occur subsequent to the licensing of the software, or third-party purchasers for losses they may incur due to actions taken by the Firm prior to the sale of the business or assets. It is difficult to estimate the Firm’s maximum exposure under these indemnification arrangements, since this would require an assessment of future changes in tax law and future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to be remote.
Credit card charge-backs
Chase Paymentech Solutions, Card’s merchant services business and a subsidiary of JPMorgan Chase Bank, N.A., is a global leader in payment processing and merchant acquiring.
Under the rules of Visa USA, Inc., and MasterCard International, JPMorgan Chase Bank, N.A., is primarily liable for the amount of each processed credit card sales transaction that is the subject of a dispute between a cardmember and a merchant. If a dispute is resolved in the cardmember’s favor, Chase Paymentech will (through the cardmember’s issuing bank) credit or refund the amount to the cardmember and will charge back the transaction to the merchant. If Chase Paymentech is unable to collect the amount from the merchant, Chase Paymentech will bear the loss for the amount credited or refunded to the cardmember. Chase Paymentech mitigates this risk by withholding future settlements, retaining cash reserve accounts or by obtaining other security. However, in the unlikely event that: (1) a merchant ceases operations and is unable to deliver products, services or a refund; (2) Chase Paymentech does not have sufficient collateral from the merchant to provide customer refunds; and (3) Chase Paymentech does not have sufficient financial resources to provide customer refunds, JPMorgan Chase Bank, N.A., would recognize the loss.
Chase Paymentech incurred aggregate losses of $14$10 million,, $16 $14 million,, and $13$16 million on $750.1$847.9 billion,, $655.2 $750.1 billion,, and $553.7$655.2 billion of aggregate volume processed for the years ended December 31, 20132014, 20122013 and 20112012, respectively. Incurred losses from merchant charge-backs are charged to Otherother expense, with the offset recorded in a valuation allowance against Accruedaccrued interest and accounts receivable on the Consolidated Balance Sheets.balance sheets. The carrying value of the valuation allowance was $5$4 million and $6$5 million at December 31, 20132014 and 20122013, respectively, which the Firm believes, based on historical experience and the collateral held by Chase Paymentech of $208$174 million and $203$208 million at December 31, 20132014 and 20122013, respectively, is representative of the payment or performance risk to the Firm related to charge-backs.
Clearing Services - Client Credit Risk
The Firm provides clearing services for clients entering into securities purchases and sales and derivative transactions, with central counterparties (“CCPs”), including exchange tradedexchange-traded derivatives (“ETDs”) such as futures and options, as well as cleared over-the-counter (“OTC-cleared”)OTC-cleared derivative contracts. As a clearing member, the Firm stands behind the performance of its clients, collects cash and securities collateral (margin) as well as any settlement amounts due from or to clients, and remits them to the relevant CCP or client in whole or part. There are two types of margin. Variation margin is posted on a daily basis based on the value of clients’ derivative contracts. Initial margin is posted at inception of a derivative contract, generally on the basis of the potential changes in the variation margin requirement for the contract.


JPMorgan Chase & Co./2013 Annual Report323

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As clearing member, the Firm is exposed to the risk of non-performance by its clients, but is not liable to clients for the performance of the CCPs. Where possible, the Firm seeks to mitigate its risk to the client through the collection of appropriate amounts of margin at inception and throughout the life of the transactions andtransactions. The Firm can also cease provision of clearing services if clients do not adhere to their obligations under the clearing agreement. In the event of non-performance by a client, the Firm would close out the client’s positions and access available margin. The CCP would utilize any margin it holds to make itself whole, with any remaining shortfalls required to be paid by the Firm as clearing member.
The Firm reflects its exposure to non-performance risk of the client through the recognition of margin payables or receivables to clients and CCPs, but does not reflect the clientsclients’ underlying securities or derivative contracts in its Consolidated Financial Statements.
It is difficult to estimate the Firm’s maximum possible exposure through its role as clearing member, as this would require an assessment of transactions that clients may execute in the future. However, based upon historical experience, and the credit risk mitigants available to the Firm, management believes it is unlikely that the Firm will


292JPMorgan Chase & Co./2014 Annual Report



have to make any material payments under these arrangements and the risk of loss is expected to be remote.
For information on the derivatives that the Firm executes for its own account and records in its Consolidated Financial Statements, see Note 6 on pages 220–233 of this Annual Report.6.
Exchange & Clearing House Memberships
Through the provision of clearing services, the Firm is a member of several securities and derivative exchanges and clearinghouses, both in the U.S. and other countries. Membership in some of these organizations requires the Firm to pay a pro rata share of the losses incurred by the organization as a result of the default of another member. Such obligations vary with different organizations. These obligations may be limited to members who dealt with the defaulting member or to the amount (or a multiple of the amount) of the Firm’s contribution to the guarantee fund.fund maintained by a clearing house or exchange as part of the resources available to cover any losses in the event of a member default. Alternatively, these obligations may be a full pro-rata share of the residual losses after applying the guarantee fund. Additionally, certain clearinghouses require the Firm as a member to pay a pro rata share of losses resulting from the clearinghouse’s investment of guarantee fund contributions and initial margin, unrelated to and independent of the default of another member. Generally a payment would only be required should such losses exceed the resources of the clearing house or exchange that are contractually required to absorb the losses in the first instance. It is difficult to estimate the Firm’s maximum possible exposure under these membership agreements, since this would require an assessment of future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to be remote.
 
Guarantees of subsidiaries
In the normal course of business, JPMorgan Chase & Co. (“Parent Company”) may provide counterparties with guarantees of certain of the trading and other obligations of its subsidiaries on a contract-by-contract basis, as negotiated with the Firm’s counterparties. The obligations of the subsidiaries are included on the Firm’s Consolidated Balance Sheets,balance sheets or are reflected as off-balance sheet commitments; therefore, the Parent Company has not recognized a separate liability for these guarantees. The Firm believes that the occurrence of any event that would trigger payments by the Parent Company under these guarantees is remote.
The Parent Company has guaranteed certain debt of its subsidiaries, including both long-term debt and structured notes sold as part of the Firm’s market-making activities. These guarantees are not included in the table on page 319288 of this Note. For additional information, see Note 21 on pages 306–308 of this Annual Report.21.


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Notes to consolidated financial statements

Note 30 – Commitments, pledged assets and collateral
Lease commitments
At December 31, 20132014, JPMorgan Chase and its subsidiaries were obligated under a number of noncancelable operating leases for premises and equipment used primarily for banking purposes, and for energy-related tolling service agreements. Certain leases contain renewal options or escalation clauses providing for increased rental payments based on maintenance, utility and tax increases, or they require the Firm to perform restoration work on leased premises. No lease agreement imposes restrictions on the Firm’s ability to pay dividends, engage in debt or equity financing transactions or enter into further lease agreements.
The following table presents required future minimum rental payments under operating leases with noncancelable lease terms that expire after December 31, 20132014.
Year ended December 31, (in millions)  
2014$1,936
20151,845
$1,722
20161,687
1,682
20171,529
1,534
20181,267
1,281
After 20186,002
20191,121
After 20195,101
Total minimum payments required(a)
14,266
12,441
Less: Sublease rentals under noncancelable subleases(2,595)(2,238)
Net minimum payment required$11,671
$10,203
(a)Lease restoration obligations are accrued in accordance with U.S. GAAP, and are not reported as a required minimum lease payment.
Total rental expense was as follows.
Year ended December 31,      
(in millions) 2013 2012 2011
Gross rental expense $2,187
 $2,212
 $2,228
Sublease rental income (341) (288) (403)
Net rental expense $1,846
 $1,924
 $1,825
Year ended December 31,      
(in millions) 2014 2013 2012
Gross rental expense $2,255
 $2,187
 $2,212
Sublease rental income (383) (341) (288)
Net rental expense $1,872
 $1,846
 $1,924

 
Pledged assets
At December 31, 2013,Financial assets wereare pledged to maintain potential borrowing capacity with central banks and for other purposes, including to secure borrowings and public deposits, and to collateralize repurchase and other securities financing agreements. Certain of these pledged assets may be sold or repledged by the secured parties and are identified as financial instruments owned (pledged to various parties) on the Consolidated Balance Sheets.balance sheets. At December 31, 20132014 and 20122013, the Firm had pledged assets of $251.3$324.5 billion and $236.4$251.3 billion, respectively, at Federal Reserve Banks and FHLBs. In addition, as of December 31, 20132014 and 2012,2013, the Firm had pledged to third parties $60.660.1 billion and $74.568.4 billion, respectively, of financial instruments it owns that may not be sold or repledged by thesuch secured parties. The prior period amount (and the corresponding pledged assets parenthetical disclosure for securities on the Consolidated Balance Sheets) have been revised to conform with the current period presentation. Total assets pledged do not include assets of consolidated VIEs; these assets are used to settle the liabilities of those entities. See Note 16 on pages 288–299 of this Annual Report for additional information on assets and liabilities of consolidated VIEs. For additional information on the Firm’s securities financing activities and long-term debt, see Note 13 on pages 255–257, and Note 21, on pages 306–308, respectively, of this Annual report.respectively. The significant components of the Firm’s pledged assets were as follows.
December 31, (in billions) 2013 2012 2014 2013
Securities $68.1
 $110.1
 $118.7
 $68.1
Loans 230.3
 207.2
 248.2
 230.3
Trading assets and other 145.2
 155.5
 169.0
 163.3
Total assets pledged $443.7
 $472.8
 $535.9
 $461.7
Collateral
At December 31, 20132014 and 20122013, the Firm had accepted assets as collateral that it could sell or repledge, deliver or otherwise use with a fair value of approximately $726.7761.7 billion and $757.1725.0 billion, respectively. This collateral was generally obtained under resale agreements, securities borrowing agreements, customer margin loans and derivative agreements. Of the collateral received, approximately $543.5596.8 billion and $545.0520.1 billion, respectively, were sold or repledged, generally as collateral under repurchase agreements, securities lending agreements or to cover short sales and to collateralize deposits and derivative agreements.
Certain prior period amounts for both collateral, as well as pledged assets (including the corresponding pledged assets parenthetical disclosure for trading assets on the Consolidated balance sheets) have been revised to conform with the current period presentation.


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Notes to consolidated financial statements

Note 31 – Litigation
Contingencies
As of December 31, 2013,2014, the Firm and its subsidiaries are defendants or putative defendants in numerous legal proceedings, including private, civil litigations and regulatory/government investigations. The litigations range from individual actions involving a single plaintiff to class action lawsuits with potentially millions of class members. Investigations involve both formal and informal proceedings, by both governmental agencies and self-regulatory organizations. These legal proceedings are at varying stages of adjudication, arbitration or investigation, and involve each of the Firm’s lines of business and geographies and a wide variety of claims (including common law tort and contract claims and statutory antitrust, securities and consumer protection claims), some of which present novel legal theories.
The Firm believes the estimate of the aggregate range of reasonably possible losses, in excess of reserves established, for its legal proceedings is from $0$0 to approximately $5.0$5.8 billion at December 31, 2013.2014. This estimated aggregate range of reasonably possible losses is based upon currently available information for those proceedings in which the Firm is involved, taking into account the Firm’s best estimate of such losses for those cases for which such estimate can be made. For certain cases, the Firm does not believe that an estimate can currently be made. The Firm’s estimate involves significant judgment, given the varying stages of the proceedings (including the fact that many are currently in preliminary stages), the existence in many such proceedings of multiple defendants (including the Firm) whose share of liability has yet to be determined, the numerous yet-unresolved issues in many of the proceedings (including issues regarding class certification and the scope of many of the claims) and the attendant uncertainty of the various potential outcomes of such proceedings.proceedings, particularly proceedings that could result from government investigations. Accordingly, the Firm’s estimate will change from time to time, and actual losses may vary.
Set forth below are descriptions of the Firm’s material legal proceedings.
Bear Stearns Hedge Fund Matter. In September 2013, an action brought by Bank of America and Banc of America Securities LLC (together “BofA”) in the United States District Court for the Southern District of New York against Bear Stearns Asset Management, Inc. (“BSAM”) relating to alleged losses resulting from the failure of the Bear Stearns High Grade Structured Credit Strategies Master Fund, Ltd. and the Bear Stearns High Grade Structured Credit Strategies Enhanced Leverage Master Fund, Ltd. was dismissed after the court granted BSAM’s motion for summary judgment. BofA has determined not to appeal the dismissal.
CIO Investigations and LitigationAuto Dealer Regulatory Matter.  The Firm is respondingengaged in discussions with the U.S. Department of Justice (“DOJ”) about potential statistical disparities in markups charged to different races and ethnicities by automobile dealers on loans originated by those dealers and purchased by the Firm.
CIO Litigation. The Firm has been sued in a consolidated shareholder purportedputative class action, a consolidated purportedputative class action brought under the Employee Retirement Income Security Act (“ERISA”) and seven shareholder derivative actions that have been filedbrought in Delaware state court and in New York federal and state court and the United States District Court for the Southern
District of New York, as well as shareholder demands and government investigations,courts relating to 2012 losses in the synthetic credit portfolio managed by the Firm’s Chief Investment Office (“CIO”). The Firm continues to cooperate with ongoing government investigations, including byFour of the United States Attorney’s Office for the Southern District of New York and the State of Massachusetts. The purported class actions and shareholder derivative actions arehave been dismissed, and plaintiffs in early stages with defendants’ motions
three of those actions have appealed those dismissals. Motions to dismiss pending.have also been filed in two other shareholder derivative actions.
Credit Default Swaps Investigations and Litigation. In July 2013, the European Commission (the “EC”) filed a Statement of Objections against the Firm (including various subsidiaries) and other industry members in connection with its ongoing investigation into the credit default swaps (“CDS”) marketplace. The EC asserts that between 2006 and 2009, a number of investment banks acted collectively through the International Swaps and Derivatives Association (“ISDA”) and Markit Group Limited (“Markit”) to foreclose exchanges from the potential market for exchange-traded credit derivatives by instructing Markit and ISDA to license their respective data and index benchmarks only for over-the-counter (“OTC”) trading and not for exchange trading, allegedly to protect the investment banks’ revenues from the OTC market.derivatives. The Firm submitted a response to the Statement of Objections in January 2014, and the EC held a hearing in May 2014. The U.S. Department of Justice (the “DOJ”)DOJ also has an ongoing investigation into the CDS marketplace, which was initiated in July 2009.
Separately, the Firm isand other industry members are defendants in a defendant in nine purportedconsolidated putative class actions (all consolidatedaction filed in the United States District Court for the Southern District of New York) filedYork on behalf of purchasers and sellers of CDS and asserting federal antitrust law claims. Each of the complaintsCDS. The complaint refers to the ongoing investigations by the EC and DOJ into the CDS market, and alleges that the defendant investment banks and dealers, including the Firm, as well as Markit and/or ISDA,collectively prevented new entrants into the market for exchange-traded CDS market,products. Defendants moved to dismiss this action, and in order to artificially inflateSeptember 2014, the Court granted defendants’ OTCrevenues.motion in part, dismissing claims for damages based on transactions effected before the Autumn of 2008, as well as certain other claims.
Foreign Exchange Investigations and Litigation.Litigation The Firm has received information requests, document production notices. In November 2014, JPMorgan Chase Bank, N.A. reached separate settlements with the U.K. Financial Conduct Authority (“FCA”), the U.S. Commodity Futures Trading Commission (“CFTC”) and related inquiries from variousthe U.S. and non-U.S. government authorities regardingOffice of the Firm’sComptroller of the Currency (“OCC”) to resolve the agencies’ respective civil enforcement claims relating to the Bank’s foreign exchange (“FX”) trading business.business (collectively, the “Settlement Agreements”). Under the Settlement Agreements, JPMorgan Chase Bank, N.A. agreed to take certain remedial measures and paid penalties of £222 million to the FCA, $310 million to the CFTC and $350 million to the OCC.
In December 2014, the Hong Kong Monetary Authority (“HKMA”) announced the conclusion of its FX-related investigation regarding JPMorgan Chase Bank, N.A. and several other banks. The HKMA required the banks, including JPMorgan Chase Bank, N.A., to take certain remedial measures.
Other FX-related regulatory investigations of the Firm are ongoing, including a criminal investigation by DOJ. These investigations are infocused on the early stagesFirm’s spot FX trading and thesales activities as well as controls applicable to those activities. The Firm continues to cooperate with these investigations. The Firm is cooperatingalso engaged in discussions regarding potential resolution with the relevant authorities.DOJ.


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Since November 2013, a number of class actions have been filed in the United StatedStates District Court for the Southern District of New York against a number of foreign exchange dealers, including the Firm, for alleged violations of federal and state antitrust laws and unjust enrichment based on an alleged conspiracy to manipulate foreign exchange rates reported on the WM/Reuters service.


In March 2014, plaintiffs filed a consolidated amended U.S. class action complaint; two other class actions were brought by non-U.S.-based plaintiffs. The Court denied defendants’ motion to dismiss the U.S. class action and granted the motion to dismiss the two non-U.S. class actions. In January 2015, the Firm settled the U.S. class action, and this settlement is subject to court approval.
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General Motors Litigation. JPMorgan Chase Bank, N.A. participated in, and was the Administrative Agent on behalf of a syndicate of lenders on, a $1.5 billion syndicated Term Loan facility (“Term Loan”) for General Motors Corporation (“GM”). In July 2009, in connection with the GM bankruptcy proceedings, the Official Committee of Unsecured Creditors of Motors Liquidation Company (“Creditors Committee”) filed a lawsuit against JPMorgan Chase Bank, N.A., in its individual capacity and as Administrative Agent for other lenders on the Term Loan, seeking to hold the underlying lien invalid. In March 2013, the Bankruptcy Court granted JPMorgan Chase Bank, N.A.’s motion for summary judgment and dismissed the Creditors Committee’s complaint on the grounds that JPMorgan Chase Bank, N.A. did not authorize the filing of the UCC-3 termination statement at issue. The Creditors Committee appealed the Bankruptcy Court’s dismissal of its claim to the United States Court of Appeals for the Second Circuit. In January 2015, the Court of Appeals reversed the Bankruptcy Court’s dismissal of the Creditors Committee’s claim and remanded the case to the Bankruptcy Court with instructions to enter partial summary judgment for the Creditors Committee as to the termination statement. JPMorgan Chase Bank, N.A. has filed a petition requesting that the full Court of Appeals rehear the case en banc. In the event that the request for rehearing is denied, continued proceedings in the Bankruptcy Court are anticipated with respect to, among other things, additional defenses asserted by JPMorgan Chase Bank, N.A. and the value of additional collateral on the Term Loan, which was not the subject of the termination statement.



Interchange Litigation. A group of merchants and retail associations filed a series of class action complaints relating to interchange in several federal courts. The complaints allegedalleging that Visa and MasterCard, as well as certain banks, conspired to set the price of credit and debit card interchange fees, enacted respective rules in violation of antitrust laws, and engaged in tying/bundling and exclusive dealing. All cases were consolidated in the United States District Court for the Eastern District of New York for pretrial proceedings.
The parties have entered into an agreement to settle thosethe cases for a cash payment of $6.05$6.1 billion to the class plaintiffs (of which the Firm’s share is approximately 20%) and an amount equal to ten basis points of credit card interchange for a period of eight months to be measured from a date within 60 days of the end of the opt-out period. The agreement also provides for modifications to each credit card network’s rules, including those that
prohibit surcharging credit card transactions. The rule modifications became effective in January 2013. In December 2013, the Court issued a decision granting final approval of the settlement. A number of merchants have filed notices of appeal.appealed. Certain merchants that opted out of the class settlement have filed actions against Visa and MasterCard, as well as against the Firm and other banks. Defendants’ motion to dismiss the actions was denied in July 2014.
Investment Management Litigation. The Firm is defending two pending cases that allege that investment portfolios managed by J.P. Morgan Investment Management (“JPMIM”) were inappropriately invested in securities backed by residential real estate collateral. Plaintiffs Assured Guaranty (U.K.) and Ambac Assurance UK Limited claim that JPMIM is liable for losses of more than $1$1 billion in market value of these securities. Discovery is proceeding.
Italian Proceedings.
City of Milan. In January 2009, the City of Milan, Italy (the “City”) issued civil proceedings against (among others) JPMorgan Chase Bank, N.A. and J.P. Morgan Securities plc in the District Court of Milan alleging a breach of advisory obligations in connection with a bond issue by the City in June 2005 and an associated swap transaction. The Firm has entered into a settlement agreement with the City to resolve the City’s civil proceedings.
Four current and former JPMorgan Chase employees and JPMorgan Chase Bank, N.A. (as well as other individuals and three other banks) were directed by a criminal judge to participate in a trial that started in May 2010. As it relates to JPMorgan Chase individuals, two were acquitted and two were found guilty of aggravated fraud with sanctions of prison sentences, fines and a ban from dealing with Italian public bodies for one year. JPMorgan Chase (along with other banks involved) was found liable for breaches of Italian administrative law, fined €1 million and ordered to forfeit the profit from the transaction (for JPMorgan Chase, totaling €24.7 million). JPMorgan Chase and the individuals are appealing the verdict, and none of the sanctions will take effect until all appeal avenues have been exhausted. The first appeal hearing took place in January 2014.
Parmalat.In 2003, following the bankruptcy of the Parmalat group of companies (“Parmalat”), criminal prosecutors in Italy investigated the activities of Parmalat, its directors and the financial institutions that had dealings with them following the collapse of the company. In March 2012, the criminal prosecutor served a notice indicating an intention to pursue criminal proceedings against four former employees of the Firm (but not against the Firm) on charges of conspiracy to cause Parmalat’s insolvency by underwriting bonds and continuing derivatives trading when Parmalat’s balance sheet was false.A preliminary hearing is scheduled for February 2014, at which the judge will determine whether to recommend that the matter go to a full trial.
In addition, the administrator of Parmalat commenced five civil actions against JPMorgan Chase entities including: two claw-back actions; a claim relating to bonds issued by Parmalat in which it is alleged that JPMorgan Chase kept Parmalat “artificially” afloat and delayed the declaration of insolvency; and similar allegations in two claims relating to derivatives transactions.
Lehman Brothers Bankruptcy Proceedings. In May 2010, Lehman Brothers Holdings Inc. (“LBHI”) and its Official Committee of Unsecured Creditors (the “Committee”) filed a complaint (and later an amended complaint) against JPMorgan Chase Bank, N.A. in the United States Bankruptcy Court for the Southern District of New York that asserts both federal bankruptcy law and state common law claims, and seeks, among other relief, to recover $8.6$7.9 billion in collateral that was transferred to JPMorgan Chase Bank, N.A. in the weeks preceding LBHI’s bankruptcy. The amended complaint also seeks unspecified damages on the grounds that JPMorgan Chase Bank, N.A.’s collateral requests hastened LBHI’s bankruptcy. The Court dismissed the counts of the amended complaint that sought to void the allegedly constructively fraudulent and preferential transfers made to the Firm during the months of August and September 2008.
The Firm has also filed counterclaims against LBHI alleging that LBHI fraudulently induced the Firm to make large clearing advances to Lehmanextensions of credit against inappropriate collateral which leftin connection with the Firm with more than $25 billion in claims (the “Clearing Claims”) againstFirm’s role as the estate ofclearing bank for Lehman Brothers Inc. (“LBI”), LBHI’s broker-dealer subsidiary. LBHIThese extensions of credit left the Firm with more than $25 billion in claims against the estate of LBI. The case has been transferred from the Bankruptcy Court to the District Court, and the Committee have filed an objection toFirm has moved for summary judgment seeking the dismissal of all of LBHI’s claims. LBHI has also moved for summary judgment on certain of its claims asserted by JPMorgan Chase Bank, N.A. against LBHI with respect toand seeking the Clearing Claims, principally on the grounds that the Firm had not conducted the saledismissal of the securities collateral held for such claims in a commercially reasonable manner. The Clearing Claims, together with approximately $3 billion of other claims ofFirm’s counterclaims.
In the Firm against Lehman entities, have been paid in full, subject to the outcome of the objections filed by LBHI and the Committee. Discovery is ongoing.
Bankruptcy Court proceedings, LBHI and several of its subsidiaries that had been Chapter 11 debtors have filed a separate complaint and objection to derivatives claims asserted by the Firm alleging that the amount of the derivatives claims had been overstated and


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challenging certain set-offs taken by JPMorgan Chase entities to recover on the claims. The Firm responded to this separate complaint and objection in February 2013. LBHI and the Committee have also filed an objection to the claims asserted by JPMorgan Chase Bank, N.A. against LBHI with respect to clearing advances made to LBI, principally on the grounds that the Firm had not conducted the sale of the securities collateral held for its claims in a commercially reasonable manner. Discovery regarding both objections is


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ongoing. In January 2015, LBHI filed additional objections relating to a variety of claims that the Firm had filed in the Bankruptcy Court proceedings. The bankruptcy claims and other claims of the Firm against Lehman entities have been paid in full, subject to potential adjustment depending on the outcome of the objections filed by LBHI and the Committee.
LIBOR and Other Benchmark Rate Investigations and Litigation. JPMorgan Chase has received subpoenas and requests for documents and, in some cases, interviews, from federal and state agencies and entities, including the DOJ, the Commodity Futures Trading Commission (the “CFTC”),CFTC, the Securities and Exchange Commission (the “SEC”) and various state attorneys general, as well as the European Commission,EC, the U.K. Financial Conduct Authority (the “FCA”),FCA, the Canadian Competition Bureau, the Swiss Competition Commission and other regulatory authorities and banking associations around the world relating primarily to the process by which interest rates were submitted to the British Bankers Association (“BBA”) in connection with the setting of the BBA’s London Interbank Offered Rate (“LIBOR”) for various currencies, principally in 2007 and 2008. Some of the inquiries also relate to similar processes by which information on rates is submitted to the European Banking Federation (“EBF”) in connection with the setting of the EBF’s Euro Interbank Offered Rates (“EURIBOR”) and to the Japanese Bankers’ Association for the setting of Tokyo Interbank Offered Rates (“TIBOR”) as well as to other processes for the setting of other reference rates in various parts of the world during similar time periods. The Firm is cooperatingresponding to and continuing to cooperate with these inquiries. In December 2013, JPMorgan Chase reached a settlement with the European CommissionEC regarding its Japanese Yen LIBOR investigation and agreed to pay a fine of €79.9€80 million. Investigations by the European Commission with regard to other reference rates remain open. In January 2014, the Canadian Competition Bureau announced that it has discontinued its investigation related to Yen LIBOR. In May 2014, the EC issued a Statement of Objections outlining its case against the Firm (and others) as to EURIBOR, to which the Firm has filed a response. In October 2014, JPMorgan Chase reached a settlement with the EC regarding the EC’s Swiss franc LIBOR investigation and agreed to pay a fine of €72 million. In January 2015, the FCA informed JPMorgan Chase that it has discontinued its investigation of the Firm concerning LIBOR and EURIBOR.
In addition, the Firm has been named as a defendant along with other banks in a series of individual and class actions filed in various United States District Courts, in which plaintiffs make varying allegations that in various periods, starting in 2000 or later, defendants either individually or collectively manipulated the U.S. dollar LIBOR, Yen LIBOR, Swiss franc LIBOR, Euroyen TIBOR and/or Euroyen TIBOREURIBOR rates by submitting rates that were artificially low or high. Plaintiffs allege that they transacted in loans, derivatives or other financial instruments whose values are impactedaffected by changes in U.S. dollar LIBOR, Yen LIBOR, orSwiss franc LIBOR, Euroyen TIBOR or EURIBOR and assert a variety of claims including antitrust claims seeking treble damages.
The U.S. dollar LIBOR-related purportedputative class actions have beenwere consolidated for pre-trial purposes in the United States
District Court for the Southern District of New York. The Court stayed all related cases while motions to dismiss the three lead class actions were pending. In March 2013, the Court granted in part and denied in part the defendants’ motions to dismiss the claims in the three lead class actions, including dismissal with prejudice of the antitrust claims. In relation to the Firm, the Court has permitted certain claims under the Commodity Exchange Act and common law claims to proceed. In September 2013, class plaintiffs in two of the three lead class actions filed amended complaints, which defendants moved to dismiss. Plaintiffs in the third class action appealed the dismissal of the antitrust claims and the United States Court of Appeals for the Second Circuit dismissed the appealsappeal for lack of jurisdiction. In September 2013,January 2015, the United States Supreme Court reversed the decision of the Court of Appeals, holding that plaintiffs have the jurisdictional right to appeal and remanding the case to the Court of Appeals for further proceedings. In February 2015, the District Court entered a judgment on certain other plaintiffs’ antitrust claims so that those plaintiffs filed amended complaints and others sought leave to amend their complaints to add additional allegations. Defendants have movedcould also participate in the appeal. Motions to dismiss
are pending in the amended complaintsremaining previously stayed individual actions and have opposed the requests to amend. Those motions remain pending.class actions.
The Firm has also been named as a defendantis one of the defendants in a purportedputative class action alleging manipulation of Euroyen TIBOR and Yen LIBOR which was filed in the United States District Court for the Southern District of New York on behalf of plaintiffs who purchased or sold exchange-traded Euroyen futures and options contracts. The action alleges manipulationIn March 2014, the Court granted in part and denied in part the defendants’ motions to dismiss, including dismissal of Yen LIBOR. Defendants have filed a motion to dismiss.plaintiff’s antitrust and unjust enrichment claims.
The Firm has also been named as a nominal defendantis one of the defendants in a derivativeputative class action filed in the SupremeUnited States District Court for the Southern District of New York inrelating to the County of New York against certain current and former membersinterest rate benchmark EURIBOR. The case is currently stayed.
The Firm is also one of the Firm’s boarddefendants in a number of directors for alleged breach of fiduciary duty in connection withputative class actions alleging that defendant banks and ICAP conspired to manipulate the Firm’s purported role in manipulating LIBOR. TheU.S. dollar ISDAFIX rates. Plaintiffs primarily assert claims under the federal antitrust laws and Commodities Exchange Act. In December 2014, defendants have filed a motion to dismiss.
Madoff Litigation and Investigations.Litigation. In January 2014, certain of the Firm’s bank subsidiaries entered into settlements with various governmental agencies in resolution of investigations relating to Bernard L. Madoff Investment Securities LLC (“BLMIS”). The Firm and certain of its subsidiaries also entered into settlements with several private parties in resolution of civil litigation relating to BLMIS.
JPMorgan Chase Bank, N.A. entered into a Deferred Prosecution Agreement (the “DPA”) with the United States Attorney’s Office for the Southern District of New York (the “U.S. Attorney”) in which it agreed to forfeit $1.7 billion to the United States as a non-tax-deductible payment. JPMorgan Chase Bank, N.A. also consented, subject to the terms and conditions of the DPA, to the filing by the U.S. Attorney of an Information charging the bank with failure to maintain an adequate anti-money laundering program, and a failure to file a suspicious activity report in the United States in October 2008 with respect to BLMIS, in violation of the Bank Secrecy Act. Pursuant to the DPA, the U.S. Attorney will defer any prosecution of JPMorgan Chase Bank, N.A. for a two-year period and will dismiss the Information with prejudice at the end of that time if the bank is in compliance with its obligations under the DPA. The DPA has been approved by the court.
JPMorgan Chase Bank, N.A., JPMorgan Bank and Trust Company, N.A. and Chase Bank USA, N.A., have also consented to the assessment of a $350 million Civil Money Penalty by the Office of the Comptroller of the Currency (“OCC”) in connection with various Bank Secrecy Act/Anti-Money Laundering deficiencies, including in relation to the BLMIS fraud. In addition, JPMorgan Chase Bank, N.A. has agreed to the assessment of a $461 million Civil Money Penalty by the Financial Crimes Enforcement Network (“FinCEN”) for failure to detect and adequately report suspicious transactions relating to BLMIS. The FinCEN penalty, but not the OCC penalty, has been deemed satisfied by the forfeiture payment to the U.S. Attorney.
Additionally, the Firm and certain subsidiaries, including JPMorgan Chase Bank, N.A., have agreed to enter into settlements with the court-appointed trustee for BLMIS (the “Trustee”) and with plaintiffs representing a class of former


328JPMorgan Chase & Co./2013 Annual Report



BLMIS customers who lost all or a portion of their principal investments with BLMIS. As part of these settlements, the Firm and the bank have agreed to pay the Trustee a total of $325 million. Separately, the Firm and the bank have agreed to pay the class action plaintiffs $218 million, as well as attorneys’ fees, in exchange for a release of all damages claims relating to BLMIS. The settlements with the Trustee and the class action plaintiffs are subject to court approval. BLMIS customers who did not suffer losses on their principal investments are not eligible to participate in the class action settlement, and certain customers in that category have stated that they intend to pursue claims against the Firm.
Also, variousVarious subsidiaries of the Firm, including J.P. Morgan Securities plc, have been named as defendants in lawsuits filed in Bankruptcy Court in New York arising out of the liquidation proceedings of Fairfield Sentry Limited and Fairfield Sigma Limited, (together, “Fairfield”), so-called Madoff feeder funds. These actions seek to recover payments made by the funds to defendants totaling approximately $155 million. Pursuant to an agreement with the Trustee, the liquidators$155 million. All but two of Fairfieldthese actions have voluntarily dismissed their action against J.P. Morgan Securities plc without prejudice to re-filing. The other actions remain outstanding.been dismissed.
In addition, a purportedputative class action was brought by investors in certain feeder funds against JPMorgan Chase in the United States District Court for the Southern District of New York, as was a motion by separate potential class plaintiffs to add claims against the Firm and certain subsidiaries to an already pending purportedputative class action in the same court. The allegations in these complaints largely track those


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previously raised by the Trustee.court-appointed trustee for Bernard L. Madoff Investment Securities LLC. The District Court dismissed these complaints and plaintiffs have appealed. In September 2013, the United States Court of Appeals for the Second Circuit affirmed the District Court’s decision. The plaintiffsPlaintiffs have petitioned the entire Court for a rehearing of the appeal and the Court has deferred decision pending a ruling by the United States Supreme Court onfor a potentially related issue.writ of certiorari.
The Firm is a defendant in five other Madoff-related individual investor actions pending in New York state court. The allegations in all of these actions are essentially identical, and involve claims against the Firm for, among other things, aiding and abetting breach of fiduciary duty, conversion and unjust enrichment. In August 2014, the Court dismissed all claims against the Firm. Plaintiffs have filed a notice of appeal.
A putative class action has been filed in the United States District Court for the District of New Jersey by investors who were net winners (i.e., Madoff customers who had taken more money out of their accounts than had been invested) in Madoff’s Ponzi scheme and were not included in the previous class action settlement. These plaintiffs allege violations of the federal securities law, federal and state racketeering statutes and multiple common law and statutory claims including breach of trust, aiding and abetting embezzlement, unjust enrichment, conversion and commercial bad faith. A similar action has been filed in the United States District Court for the Middle District of Florida, although it is not styled as a class action, and includes a claim pursuant to a Florida statute. The Firm has moved to dismisstransfer these actions.cases to the United States District Court for the Southern District of New York.
Additionally, aThree shareholder derivative action hasactions have also been filed in New York federal and state court against the Firm, as nominal defendant, and certain of its current and former Board members, alleging breach of fiduciary duty forin connection with the Firm’s relationship with Bernard Madoff and the alleged failure to maintain effective internal controls to detect fraudulent transactions. The actions seek declaratory relief and damages. In July 2014, the federal court granted defendants’ motions to dismiss two of the actions. One plaintiff chose not to appeal and the other filed a motion for reconsideration which was denied in November 2014. The latter plaintiff has filed an appeal. In the remaining state court action, a hearing on defendants’ motion to dismiss was held in October 2014, and the court reserved decision.
MF Global. The Firm has responded to inquiries from the CFTC relating to the Firm’s banking and other business relationships with MF Global, including as a depository for MF Global’s customer segregated accounts.
J.P. Morgan Securities LLC has been named as one of several defendants in a number of purportedputative class actions filed by purchasers of MF Global’s publicly traded securities asserting violations of federal securities laws and alleging that the offering documents contained materially false and misleading statements and omissions regarding MF Global. TheThese actions have been consolidated beforesettled, subject to final approval by the United States District Courtcourt. The Firm also has responded to inquiries from the CFTC relating to the Firm’s banking and other business relationships with MF Global, including as a depository for the Southern District of New York. Discovery is ongoing.MF Global’s customer segregated accounts.
Mortgage-Backed Securities and Repurchase Litigation and Related Regulatory Investigations. JPMorgan Chase and affiliates (together, “JPMC”), Bear Stearns and affiliates (together, “Bear Stearns”) and certain Washington Mutual affiliates (together, “Washington Mutual”) have been named as defendants in a number of cases in their various roles in offerings of mortgage-backed securities (“MBS”). These cases include purported class action suits on behalf of MBS purchasers, actions by individual MBS purchasers and actions by monoline insurance companies that guaranteed payments of principal and interest for particular tranches of MBS offerings. Following the settlements referred to under “Repurchase Litigation” and “Government Enforcement Investigations and Litigation” below, there are currently pending and tolled investor and monoline insurer claims involving MBS with an original principal balance of approximately $74$41 billion,, of which $67$38 billion involves JPMC, Bear Stearns or Washington Mutual as issuer and $7$3 billion involves JPMC, Bear Stearns or Washington Mutual solely as underwriter. The Firm and certain of its current and former officers and Board members have also been sued in shareholder derivative actions relating to the Firm’s MBS activities, and trustees have asserted or have threatened to assert claims that loans in securitization trusts should be repurchased.
Issuer Litigation – Class Actions. The Firm is a defendant in three purportedTwo class actions broughtremain pending against JPMC and Bear Stearns as MBS issuers (and, in some cases, also as underwriters of their own MBS offerings) in the United States District Courts for the Eastern and Southern Districts of New York. The Firm has reached an agreement in principle to settle one of these purported class actions, pending in the United States District Court for the Eastern District of New York. Motions to dismiss have largely been denied in the remaining two cases pending in the United States District Court for the Southern District of New York,York. In the action concerning JPMC, plaintiffs’ motion for class certification has been granted with respect to liability but denied without prejudice as to damages. In the action concerning Bear Stearns, the parties have reached a settlement in principle, which areis subject to court approval. The Firm is also defending a class action brought against Bear Stearns in various stagesthe United States District Court for the District of litigation.Massachusetts, in which the court’s decision on defendants’ motion to dismiss is pending.
Issuer Litigation – Individual Purchaser Actions. In addition to class actions, the Firm is defending individual actions brought against JPMC, Bear Stearns and Washington Mutual as MBS issuers (and, in some cases, also as underwriters of their own MBS offerings). These actions are pending in federal and state courts across the United StatesU.S. and are in various stages of litigation.
Monoline Insurer Litigation. The Firm is defending fivetwo pending actions relating to the same monoline insurers’insurer’s guarantees of principal and interest on certain classes of 1411 different Bear Stearns MBS offerings. These actions are pending in


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federal and state courtscourt in New York and are in various stages of litigation.
Underwriter Actions. In actions against the Firm solely as an underwriter of other issuers’ MBS offerings, the Firm has contractual rights to indemnification from the issuers. However, those indemnity rights may prove effectively unenforceable in various situations, such as where the issuers are now defunct. There are currently such actions of this type pending against the Firm in federal and state courts in


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various stages of litigation. One such class action has been settled, subject to final approval by the court.
Repurchase Litigation. The Firm is defending a number of actions brought by trustees, securities administrators or master servicers of various MBS trusts and others on behalf of purchasers of securities issued by those trusts. These cases generally allege breaches of various representations and warranties regarding securitized loans and seek repurchase of those loans or equivalent monetary relief, as well as indemnification of attorneys’ fees and costs and other remedies. Deutsche Bank National Trust Company, acting as trustee for various MBS trusts, has filed such a suit against JPMC, Washington MutualJPMorgan Chase Bank, N.A. and the FDICFederal Deposit Insurance Corporation (the “FDIC”) in connection with a significant number of MBS issued by Washington Mutual; that case is described in the Washington Mutual Litigations section below. Other repurchase actions, each specific to one or more MBS transactions issued by JPMC and/or Bear Stearns, are in various stages of litigation.
In addition, the Firm received demands by securitization trustees that threaten litigation, as well as demands by investors directing or threatening to direct trustees to investigate claims or bring litigation, based on purported obligations to repurchase loans out of securitization trusts and alleged servicing deficiencies. These include but are not limited to a demand from a law firm, as counsel to a group of 21 institutional MBS investors to various trustees to investigate potential repurchase and servicing claims. These investors purported to have 25% or more of the voting rights in as many as 191 different trusts sponsored by the Firm or its affiliates with an original principal balance of more than $174 billion (excluding 52 trusts sponsored by Washington Mutual, with an original principal balance of more than $58 billion). Pursuant to a settlement agreement with the group of institutional investors, JPMC and the investor group have made a binding offer to the trustees of MBS issued by JPMC and Bear Stearns that providesproviding for the payment of $4.5 billion and the implementation of certain servicing changes to mortgage loans serviced by JPMC, to resolve all repurchase and servicing claims that have been asserted or could have been asserted with respect to the 330 MBS trusts.trusts issued between 2005 and 2008. The offer which is subject to acceptance by the trustees, and potentially a judicial approval process, does not resolve claims relating to WaMuWashington Mutual MBS. JPMCThe seven trustees (or separate and successor trustees) for this group of 330 trusts has accepted the settlement for 319 trusts in whole or in part and excluded from the settlement 16 trusts in whole or in part. The trustees’ acceptance is subject to a judicial approval proceeding initiated by the trustees and pending in New York state court. Certain investors in some of the trusts for which the settlement has been accepted have agreedintervened in the judicial approval proceeding, challenging the trustees’ acceptance of the settlement.
Additional actions have been filed against third-party trustees that relate to toll and forbear from assertingloan repurchase and servicing claims with respect to most of the JPMC and Bear Stearns trusts subject to the settlement during the pendency of the settlement approval process.
There are additional repurchase and servicing claims made against trustees not affiliated with the Firm, but involving trusts that the Firm sponsored, which have been tolled.sponsored.
Derivative Actions.Seven shareholderShareholder derivative actions relating to the Firm’s MBS activities have been filed to date against the Firm, as nominal defendant, and certain of its current and former officers and members of its Board of Directors, in New York state court and California federal court. In oneTwo of the New York actions the Firm’s motion to dismiss was grantedhave been dismissed and the dismissal was affirmedone is on appeal. Defendants have filed, or intend to file, motions to dismiss the remaining actions.A consolidated action in California federal court has been dismissed without prejudice for lack of personal jurisdiction and plaintiffs are pursuing discovery.
Government Enforcement Investigations and Litigation. The Firm resolved actual and potential civil claims by the DOJ and several State Attorneys General relating to residential mortgage-backed securities activities by JPMC, Bear Stearns and Washington Mutual, in addition to resolving litigation by the Federal Housing Finance Agency, the Federal Deposit Insurance Corporation and the National Credit Union Administration. The Firm paid a total of $9.0 billion, which is comprised of a $2.0 billion civil monetary penalty and $7.0 billion in compensatory payments (including $4.0 billion to resolve the Federal Housing Finance Agency litigation) and made a commitment to provide $4.0 billion in borrower relief before the end of 2017. In connection with this settlement, including the resolution of litigation by the Federal Housing Finance Agency, the Federal Deposit Insurance Corporation and the National Credit Union Administration, the Firm agreed to waive its right to seek indemnification from the Federal Deposit Insurance Corporation, in its capacity as receiver for Washington Mutual Bank and in its corporate capacity, with respect to any portion of this settlement relating to residential mortgage-backed securities activities of Washington Mutual Bank. The Firm retained its rights to seek indemnification from the Federal Deposit Insurance Corporation for all other liabilities relating to the residential mortgage-backed securities activities of Washington Mutual Bank.
Simultaneously with the resolution of litigation by the Federal Housing Finance Agency, the Firm also agreed to resolve Fannie Mae’s and Freddie Mac’s repurchase claims associated with whole loan purchases from 2000 to 2008, for $1.1 billion.
The Firm is responding to an ongoing investigation being conducted by the Criminal Division of the United States Attorney’s Office for the Eastern District of California relating to MBS offerings securitized and sold by the Firm and its subsidiaries. The Firm has also received other subpoenas and informal requests for information from federal and state authorities concerning the issuance and underwriting of MBS-related
matters. The Firm continues to respond to these MBS-related regulatory inquiries.
In addition, the Firm is respondingcontinues to and cooperatingcooperate with requests for information frominvestigations by DOJ, including the U.S. Attorney’s Office for the District of Connecticut, subpoenas and requests from the SEC Division of Enforcement and a request from the Office of the Special Inspector General for the Troubled Asset Relief Program, to conduct a review of certain activities, all of which relate to, among other matters, communications with counterparties in connection with certain secondary market trading in residential and commercial MBS.


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The Firm has entered into agreements with a number of entities that purchased MBS that toll applicable limitations periods with respect to their claims, and has settled, and in the future may settle, tolled claims. There is no assurance that the Firm will not be named as a defendant in additional MBS-related litigation.
Mortgage-Related Investigations and Litigation. The Attorney General of Massachusetts filed an action against the Firm, other servicers and a mortgage recording company, asserting claims for various alleged wrongdoings relating to mortgage assignments and use of the industry’s electronic mortgage registry. The court granted in part and denied in partIn January 2015, the defendants’ motion to dismiss the action, which remains pending.Firm entered into a settlement resolving this action.
The Firm is named asentered into a defendant insettlement resolving a purportedputative class action lawsuit relating to its filing of affidavits or other documents in connection with mortgage foreclosure procedures. The plaintiffs have moved for class certification.proceedings, and the court granted final approval of the settlement in January 2015.
TwoOne shareholder derivative actions haveaction has been filed in New York Supreme Court against the Firm’s Board of Directors alleging that the Board failed to exercise adequate oversight as to wrongful conduct by the Firm regarding mortgage servicing. These actions seek declaratory relief and damages. In October 2012, the Court consolidated the actions and stayed all proceedings pending the plaintiffs’ decision whether to file a consolidated complaint after the Firm completes its response to a demand submitted by one of the plaintiffs under Section 220 of the Delaware General Corporation Law.
In FebruaryDecember 2014, the Firm entered into a settlement withcourt granted defendants’ motion to dismiss the United States Attorney’s Office for the Southern District of New York, the Federal Housing Administration (“FHA”), the United States Department of Housing and Urban Development (“HUD”) and the United States Department of Veterans Affairs (“VA”) resolving claims relating to the Firm’s participation in federal mortgage insurance programs overseen by FHA, HUD and VA. Under the settlement, JPMorgan Chase will pay $614 million and agree to enhance its quality control program for loans that are submitted in the future to FHA’s Direct Endorsement Lender program. This settlement releases the Firm from False Claims Act, FIRREA and other civil and administrative liability for FHA and VA insurance claims that have been paid to JPMorgan Chase since 2002 through the date of the settlement.complaint.
The Civil Division of the United States Attorney’s Office for the Southern District of New York is conducting an investigation concerning the Firm’s compliance with the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”) in connection with its mortgage lending practices. In addition, twothree municipalities are pursuing investigations intoand a school district have commenced litigation against the impact, if any,Firm alleging violations of alleged violationsan unfair competition law and of the FHA and ECOA on their respective communities.and seeking statutory damages for the unfair competition claim, and, for the FHA and ECOA claims, damages in the form of lost tax revenue and increased municipal costs associated with foreclosed properties. The Firmcourt denied a motion to dismiss in one of the municipal actions, the school district action was dismissed with prejudice, another municipal action was recently served, and motions to dismiss are pending in the remaining actions.
JPMorgan Chase Bank, N.A. is cooperatingresponding to inquiries by the Executive Office of the U.S. Bankruptcy Trustee and various regional U.S. Bankruptcy Trustees relating to mortgage payment change notices and escrow statements in these investigations.bankruptcy proceedings.


JPMorgan Chase & Co./2014 Annual Report299

Notes to consolidated financial statements

Municipal Derivatives Litigation. Several civil actions were commenced in New York and Alabama courts against the Firm relating to certain Jefferson County, Alabama (the “County”) warrant underwritings and swap transactions.
The claims in the civil actions generally alleged that the Firm made payments to certain third parties in exchange for being chosen to underwrite more than $3 billion in warrants issued by the County and to act as the counterparty for certain swaps executed by the County. The County filed for bankruptcy in November 2011. In June 2013, the County filed a Chapter 9 Plan of Adjustment, as amended (the “Plan of Adjustment”), which provided that all the above-described actions against the Firm would be released and dismissed with prejudice. In November 2013, the Bankruptcy Court confirmed the Plan of Adjustment, and in December 2013, certain sewer rate payers filed an appeal challenging the confirmation of the Plan of Adjustment. All conditions to the Plan of Adjustment’s effectiveness, including the dismissal of the actions against the Firm, were satisfied or waived and the transactions contemplated by the Plan of Adjustment occurred in December 2013. Accordingly, all the above-described actions against the Firm have been dismissed pursuant to the terms of the Plan of Adjustment. The appeal of the Bankruptcy Court’s order confirming the Plan of Adjustment remains pending.
Parmalat.In 2003, following the bankruptcy of the Parmalat group of companies (“Parmalat”), criminal prosecutors in Italy investigated the activities of Parmalat, its directors and the financial institutions that had dealings with them following the collapse of the company. In March 2012, the criminal prosecutor served a notice indicating an intention to pursue criminal proceedings against four former employees of the Firm (but not against the Firm) on charges of conspiracy to cause Parmalat’s insolvency by underwriting bonds and continuing derivatives trading when Parmalat’s balance sheet was false.A preliminary hearing, in which the judge will determine whether to recommend that the matter go to a full trial, is ongoing. The final hearings have been scheduled for March 2015.
In addition, the administrator of Parmalat commenced five civil actions against JPMorgan Chase entities including: two claw-back actions; a claim relating to bonds issued by Parmalat in which it is alleged that JPMorgan Chase kept Parmalat “artificially” afloat and delayed the declaration of insolvency; and similar allegations in two claims relating to derivatives transactions.
Petters Bankruptcy and Related Matters. JPMorgan Chase and certain of its affiliates, including One Equity Partners (“OEP”), have been named as defendants in several actions filed in connection with the receivership and bankruptcy proceedings pertaining to Thomas J. Petters and certain affiliated entities (collectively, “Petters”) and the Polaroid Corporation. The principal actions against JPMorgan Chase and its affiliates have been brought by a court-appointed receiver for Petters and the trustees in bankruptcy proceedings for three Petters entities. These actions generally seek to avoid certain purportedputative transfers in
connection with (i) the 2005 acquisition by Petters of Polaroid, which at the time was majority-owned by OEP; (ii) two credit facilities that JPMorgan Chase and other financial institutions entered into with Polaroid; and (iii) a credit line and investment accounts held by Petters. The actions collectively seek recovery of approximately $450 million.$450 million. Defendants have moved to dismiss the complaints in the actions filed by the Petters bankruptcy trustees.
Power Matters. The United States Attorney’s Office for the Southern District of New York is investigating matters relating to the bidding activities that were the subject of the July 2013 settlement between J.P. Morgan Ventures Energy Corp. and the Federal Energy Regulatory Commission. The Firm is responding to and cooperating with the investigation.
Referral Hiring Practices Investigations.The SEC and DOJ Various regulators are investigating, among other things, the Firm’s compliance with the Foreign Corrupt Practices Act and other laws with respect to the Firm’s hiring practices related to candidates referred by clients, potential clients and government officials, and its engagement of consultants in the Asia Pacific region. The Firm is cooperatingresponding to and continuing to cooperate with these investigations. Separate inquiries on these or similar topics have been made by other authorities, including authorities in other jurisdictions, and the Firm is responding to those inquiries.


JPMorgan Chase & Co./2013 Annual Report331

Notes to consolidated financial statements

Sworn Documents, Debt Sales and Collection Litigation Practices. The Firm has been responding to formal and informal inquiries from various state and federal regulators regarding practices involving credit card collections litigation (including with respect to sworn documents), the sale of consumer credit card debt and securities backed by credit card receivables. In September 2013, JPMorgan Chase Bank, N.A., Chase Bank USA, N.A. and JPMorgan Bank and Trust Company, N.A. (collectively, the “Banks”) entered into a consent order with the OCC regarding collections litigation processes pursuant to which the Banks agreed to take certain corrective actions in connection with certain of JPMorgan Chase’s credit card, student loan, auto loan, business banking and commercial banking customers who defaulted on their loan or contract. 
Separately, the Consumer Financial Protection Bureau and multiple state Attorneys General are conducting investigations into the Firm’s collection and sale of consumer credit card debt. The California and Mississippi Attorneys General have filed separate civil actions against JPMorgan Chase & Co., Chase Bank USA, N.A. and Chase BankCard Services, Inc. alleging violations of law relating to debt collection practices.
Washington Mutual Litigations. Proceedings related to Washington Mutual’s failure are pending before the United States District Court for the District of Columbia and include a lawsuit brought by Deutsche Bank National Trust Company, initially against the FDIC and amended to include JPMorgan Chase Bank, N.A. as a defendant, asserting an estimated $6$6 billion to $10$10 billion in damages based upon alleged breach of various mortgage securitization agreements and alleged violation of certain representations and warranties given by certain Washington Mutual Inc. (“WMI”) subsidiariesaffiliates in connection with those securitization agreements. The case includes assertions that JPMorgan Chase Bank, N.A. may have assumed liabilities for the alleged breaches of representations and warranties in the mortgage securitization agreements. The District Court denied as premature motions by the Firm and the FDIC that soughthave filed opposing motions, each seeking a ruling on whetherthat the FDIC retained liability for Deutsche Bank’s claims. Discovery is underway.liabilities at issue are borne by the other.
An action filed by certainCertain holders of Washington Mutual Bank debt filed an action against JPMorgan Chase which alleged that JPMorgan Chase acquiredby


300JPMorgan Chase & Co./2014 Annual Report



acquiring substantially all of the assets of Washington Mutual Bank from the FDIC, at a price that was allegedly too low, remains pending.JPMorgan Chase Bank, N.A. caused Washington Mutual Bank to default on its bond obligations. JPMorgan Chase and the FDIC moved to dismiss this action and the District Court dismissed the case except as to the plaintiffs’ claim that the FirmJPMorgan Chase tortiously interfered with the plaintiffs’ bond contracts with Washington Mutual Bank prior to its closure. Discovery is ongoing.
JPMorgan Chase has also filed a complaint in the United States District Court for the District of Columbia against the FDIC in its capacity as receiver for Washington Mutual Bank and in its corporate capacity asserting multiple claims for indemnification under the terms of the Purchase & Assumption Agreement between JPMorgan Chase and the FDIC relating to JPMorgan Chase’s purchase of most of the assets and certain liabilities of Washington Mutual Bank.
* * *
In addition to the various legal proceedings discussed above, JPMorgan Chase and its subsidiaries are named as defendants or are otherwise involved in a substantial number of other legal proceedings. The Firm believes it has meritorious defenses to the claims asserted against it in its currently outstanding legal proceedings and it intends to defend itself vigorously in all such matters. Additional legal proceedings may be initiated from time to time in the future.
The Firm has established reserves for several hundred of its currently outstanding legal proceedings. TheIn accordance with the provisions of U.S. GAAP for contingencies, the Firm accrues for potentiala litigation-related liability arising from such proceedings when it is probable that such a liability has been incurred and the amount of the loss can be reasonably estimated. The Firm evaluates its outstanding legal proceedings each quarter to assess its litigation reserves, and makes adjustments in such reserves, upwards or downwards,downward, as appropriate, based on management’s best judgment after consultation with counsel. During the years ended December 31, 2014, 2013 2012 and 2011,2012, the Firm incurred $11.1$2.9 billion,, $5.0 $11.1 billion and $4.9$5.0 billion, respectively, of legal expense. There is no assurance that the Firm’s litigation reserves will not need to be adjusted in the future.
In view of the inherent difficulty of predicting the outcome of legal proceedings, particularly where the claimants seek very large or indeterminate damages, or where the matters present novel legal theories, involve a large number of
parties or are in early stages of discovery, the Firm cannot state with confidence what will be the eventual outcomes of the currently pending matters, the timing of their ultimate resolution or the eventual losses, fines, penalties or impact related to those matters. JPMorgan Chase believes, based upon its current knowledge, after consultation with counsel and after taking into account its current litigation reserves, that the legal proceedings currently pending against it should not have a material adverse effect on the Firm’s consolidated financial condition. The Firm notes, however, that in light of the uncertainties involved in such proceedings, there is no assurance the ultimate resolution of these matters will not significantly exceed the reserves it has currently accrued; as a result, the outcome of a particular matter may be material to JPMorgan Chase’s operating results for a particular period, depending on, among other factors, the size of the loss or liability imposed and the level of JPMorgan Chase’s income for that period.






















332JPMorgan Chase & Co./20132014 Annual Report301


Notes to consolidated financial statements

Note 32 – International operations
The following table presents income statement-related and balance sheet-related information for JPMorgan Chase by major international geographic area. The Firm defines international activities for purposes of this footnote presentation as business transactions that involve clients residing outside of the U.S., and the information presented below is based predominantly on the domicile of the client, the location from which the client relationship is managed, or the location of the trading desk. However, many of the Firm’s U.S. operations serve international businesses.
 
As the Firm’s operations are highly integrated, estimates and subjective assumptions have been made to apportion revenue and expense between U.S. and international operations. These estimates and assumptions are consistent with the allocations used for the Firm’s segment reporting as set forth in Note 33 on pages 334–337 of this Annual Report.33.
The Firm’s long-lived assets for the periods presented are not considered by management to be significant in relation to total assets. The majority of the Firm’s long-lived assets are located in the United States.U.S.

As of or for the year ended December 31, (in millions) 
Revenue(b)
 
Expense(c)
 
Income before income tax
expense
 Net income Total assets  
Revenue(b)
 
Expense(c)
 
Income before income tax
expense
 Net income Total assets 
2014           
Europe/Middle East and Africa $16,013
 $10,123
 $5,890
 $3,935
 $481,328
(d) 
Asia and Pacific 6,083
 4,478
 1,605
 1,051
 147,357
 
Latin America and the Caribbean 2,047
 1,626
 421
 269
 44,567
 
Total international 24,143
 16,227
 7,916
 5,255
 673,252
 
North America(a)
 70,062
 48,186
 21,876
 16,507
 1,899,874
 
Total $94,205
 $64,413
 $29,792
 $21,762
 $2,573,126
 
2013                      
Europe/Middle East and Africa $15,585
 $9,069
 $6,516
 $4,842
 $514,747
(d) 
 $15,585
 $9,069
 $6,516
 $4,842
 $514,747
(d) 
Asia and Pacific 6,168
 4,248
 1,920
 1,254
 145,999
  6,168
 4,248
 1,920
 1,254
 145,999
 
Latin America and the Caribbean 2,251
 1,626
 625
 381
 41,473
  2,251
 1,626
 625
 381
 41,473
 
Total international 24,004
 14,943
 9,061
 6,477
 702,219
  24,004
 14,943
 9,061
 6,477
 702,219
 
North America(a)
 72,602
 55,749
 16,853
 11,446
 1,713,470
  72,602
 55,749
 16,853
 11,446
 1,713,470
 
Total $96,606
 $70,692
 $25,914
 $17,923
 $2,415,689
  $96,606
 $70,692
 $25,914
 $17,923
 $2,415,689
 
2012                      
Europe/Middle East and Africa $10,522
 $9,326
 $1,196
 $1,508
 $553,147
(d) 
 $10,522
 $9,326
 $1,196
 $1,508
 $553,147
(d) 
Asia and Pacific 5,605
 3,952
 1,653
 1,048
 167,955
  5,605
 3,952
 1,653
 1,048
 167,955
 
Latin America and the Caribbean 2,328
 1,580
 748
 454
 53,984
  2,328
 1,580
 748
 454
 53,984
 
Total international 18,455
 14,858
 3,597
 3,010
 775,086
  18,455
 14,858
 3,597
 3,010
 775,086
 
North America(a)
 78,576
 53,256
 25,320
 18,274
 1,584,055
  78,576
 53,256
 25,320
 18,274
 1,584,055
 
Total $97,031
 $68,114
 $28,917
 $21,284
 $2,359,141
  $97,031
 $68,114
 $28,917
 $21,284
 $2,359,141
 
2011           
Europe/Middle East and Africa $16,212
 $9,157
 $7,055
 $4,844
 $566,866
(d) 
Asia and Pacific 5,992
 3,802
 2,190
 1,380
 156,411
 
Latin America and the Caribbean 2,273
 1,711
 562
 340
 51,481
 
Total international 24,477
 14,670
 9,807
 6,564
 774,758
 
North America(a)
 72,757
 55,815
 16,942
 12,412
 1,491,034
 
Total $97,234
 $70,485
 $26,749
 $18,976
 $2,265,792
 
(a)Substantially reflects the U.S.
(b)Revenue is composed of net interest income and noninterest revenue.
(c)Expense is composed of noninterest expense and the provision for credit losses.
(d)
Total assets for the U.K. were approximately $451$434 billion,, $498 $451 billion,, and $510$498 billion at December 31, 2014, 2013 and 2012, and 2011, respectively.

302JPMorgan Chase & Co./20132014 Annual Report333

Notes to consolidated financial statements

Note 33 – Business segments
The Firm is managed on a line of business basis. There are four major reportable business segments – Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset Management. In addition, there is a Corporate/Private EquityCorporate segment. The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is currently evaluated by management. Results of these lines of business are presented on a managed basis. For a definition of managed basis, see Explanation and Reconciliation of the Firm’s use of non-GAAP financial measures, on pages 82–83 of this Annual Report.77–78. For a further discussion concerning JPMorgan Chase’sChase’s business segments, see Business Segment Results on pages 84–85 of this Annual Report.79–80.
The following is a description of each of the Firm’s business segments, and the products and services they provide to their respective client bases.
Consumer & Community Banking
CCBConsumer & Community Banking (“CCB”) serves consumers and businesses through personal service at bank branches and through ATMs, online, mobile and telephone banking. CCB is organized into Consumer & Business Banking, Mortgage Banking (including Mortgage Production, Mortgage Servicing and Real Estate Portfolios) and Card.Card, Merchant Services & Auto (“Card”). Consumer & Business Banking offers deposit and investment products and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Mortgage Banking includes mortgage origination and servicing activities, as well as portfolios comprised of residential mortgages and home equity loans, including the PCI portfolio acquired in the Washington Mutual transaction. Card issues credit cards to consumers and small businesses, provides payment services to corporate and public sector clients through its commercial card products, offers payment processing services to merchants, and provides auto and student loan services.
Corporate & Investment Bank
CIBThe Corporate & Investment Bank (“CIB”), comprised of Banking and Markets & Investor Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, government and municipal entities. Within Banking, the CIB offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Also included in Banking is Treasury Services, which includes transaction services, comprised primarily of cash management and liquidity solutions, and trade finance products. The Markets & Investor Services segment of the CIB is a global market-maker in cash securities and derivative instruments, and also offers sophisticated risk management solutions, prime
brokerage, and research. Markets & Investor Services also includes the Securities Services business, a leading global custodian which holds, values, clearsincludes custody, fund accounting and servicesadministration, and securities cashlending products sold principally to asset managers, insurance companies and alternative investments for investorspublic and broker-dealers, and manages depositary receipt programs globally.private investment funds.
Commercial Banking
CBCommercial Banking (“CB”) delivers extensive industry knowledge, local expertise and dedicated service to U.S. and U.S. multinational clients, including corporations, municipalities, financial institutions and non-profit entities with annual revenue generally ranging from$20 $20 million to $2.0$2 billion. CB provides financing to real estate investors and owners. Partnering with the Firm’s other businesses, CB provides comprehensive financial solutions, including lending, treasury services, investment banking and asset management to meet its clients’ domestic and international financial needs.


334JPMorgan Chase & Co./2013 Annual Report



Asset Management
AM,Asset Management (“AM”), with client assets of $2.3$2.4 trillion, is a global leader in investment and wealth management. AM clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. AM offers investment management across all major asset classes including equities, fixed income, alternatives and money market funds. AM also offers multi-asset investment management, providing solutions tofor a broad range of clients’ investment needs. For individual investors,Global Wealth Management clients, AM also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. The majority of AM’s client assets are in actively managed portfolios.
Corporate/Private EquityCorporate
The Corporate/Private EquityCorporate segment comprises Private Equity, Treasury and CIO,Chief Investment Office (“CIO”), and Other Corporate, which includes corporate staff units and expense that is centrally managed. Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm’s liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm’s capital plan. The major Other Corporate units include Real Estate, CentralEnterprise Technology, Legal, Compliance, Finance, Human Resources, Internal Audit, Risk Management, Oversight & Control, Corporate Responsibility and various Other Corporate groups. Other centrally managed expense includes the Firm’s occupancy and pension-related expense that are subject to allocation to the businesses.


JPMorgan Chase & Co./20132014 Annual Report 335303

Notes to consolidated financial statements

Segment results
The following tables provide a summary of the Firm’s segment results as of or for the years ended December 31, 20132014, 20122013 and 20112012 on a managed basis. Total net revenue (noninterest revenue and net interest income) for each of the segments is presented on a fully taxable-equivalent (“FTE”) basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities; thissecurities. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempttax-
exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense/(benefit).
Business segment capital allocation changes
Effective January 1, 2013, the Firm refined the capital allocation framework to align it with the revised line of business structure that became effective in the fourth quarter of 2012. The increasechange in equity levels for the lines of businesses since December 31, 2012, iswas largely driven by the evolving regulatory requirements and higher capital targets the firm hasFirm had established under the Basel III Advanced approach.Approach.






Segment results and reconciliation(a)
As of or the year ended
December 31,
(in millions, except ratios)
Consumer & Community Banking(b)
 Corporate & Investment Bank Commercial BankingConsumer & Community Banking Corporate & Investment Bank Commercial Banking
201320122011 201320122011 201320122011201420132012 201420132012 201420132012
Noninterest revenue$17,552
$20,813
$15,314
 $23,810
$23,104
$22,523
 $2,298
$2,283
$2,195
$15,937
$17,552
$20,813
 $23,458
$23,810
$23,104
 $2,349
$2,298
$2,283
Net interest income28,474
29,071
30,305
 10,415
11,222
11,461
 4,675
4,542
4,223
28,431
28,985
29,465
 11,175
10,976
11,658
 4,533
4,794
4,629
Total net revenue46,026
49,884
45,619
 34,225
34,326
33,984
 6,973
6,825
6,418
44,368
46,537
50,278
 34,633
34,786
34,762
 6,882
7,092
6,912
Provision for credit losses335
3,774
7,620
 (232)(479)(285) 85
41
208
3,520
335
3,774
 (161)(232)(479) (189)85
41
Noninterest expense27,842
28,827
27,637
 21,744
21,850
21,979
 2,610
2,389
2,278
25,609
27,842
28,827
 23,273
21,744
21,850
 2,695
2,610
2,389
Income/(loss) before income tax expense/(benefit)17,849
17,283
10,362
 12,713
12,955
12,290
 4,278
4,395
3,932
15,239
18,360
17,677
 11,521
13,274
13,391
 4,376
4,397
4,482
Income tax expense/(benefit)7,100
6,732
4,257
 4,167
4,549
4,297
 1,703
1,749
1,565
6,054
7,299
6,886
 4,596
4,387
4,719
 1,741
1,749
1,783
Net income/(loss)$10,749
$10,551
$6,105
 $8,546
$8,406
$7,993
 $2,575
$2,646
$2,367
$9,185
$11,061
$10,791
 $6,925
$8,887
$8,672
 $2,635
$2,648
$2,699
Average common equity$46,000
$43,000
$41,000
 $56,500
$47,500
$47,000
 $13,500
$9,500
$8,000
$51,000
$46,000
$43,000
 $61,000
$56,500
$47,500
 $14,000
$13,500
$9,500
Total assets452,929
467,282
486,697
 843,577
876,107
845,095
 190,782
181,502
158,040
455,634
452,929
467,282
 861,819
843,577
876,107
 195,267
190,782
181,502
Return on average common equity23%25%15% 15%18%17% 19%28%30%
Return on common equity18%23%25% 10%15%18% 18%19%28%
Overhead ratio60
58
61
 64
64
65
 37
35
35
58
60
57
 67
63
63
 39
37
35
(a)Managed basis starts with the reported U.S. GAAP results and includes certain reclassifications as discussed below that do not have any impact on net income as reported by the lines of business or by the Firm as a whole.
(b)The 2012 and 2011 data for certain income statement line items (predominantly net interest income, compensation and noncompensation expense) and balance sheet items were revised to reflect the transfer of certain technology and operations, as well as real estate-related functions and staff, from Corporate/Private Equity to CCB, effective January 1, 2013.
(c)Segment managed results reflect revenue on a FTE basis with the corresponding income tax impact recorded within income tax expense/(benefit). These adjustments are eliminated in reconciling items to arrive at the Firm’s reported U.S. GAAP results.

336304 JPMorgan Chase & Co./20132014 Annual Report



(table continued
On at least an annual basis, the Firm assesses the level of capital required for each line of business as well as the assumptions and methodologies used to allocate capital to its lines of business and updates equity allocations to its lines of business as refinements are implemented.
Preferred stock dividend allocation reporting change
As part of its funds transfer pricing process, the Firm allocates substantially all of the cost of its outstanding preferred stock to its reportable business segments, while retaining the balance of the cost in Corporate. Prior to the fourth quarter of 2014, this cost was allocated to the Firm’s reportable business segments as interest expense, with an offset recorded as interest income in Corporate. Effective with the fourth quarter of 2014, this cost is no longer included in interest income and interest expense in the
segments, but rather is now included in net income applicable to common equity to be consistent with the presentation of firmwide results. As a result of this reporting change, net interest income and net income in the reportable business segments increases; however, there was no impact to the segments’ return on common equity (“ROE”). The Firm’s net interest income, net income, Consolidated balance sheets and consolidated results of operations were not impacted by this reporting change, as preferred stock dividends have been and continue to be distributed from previous page)retained earnings and, accordingly, were never reported as a component of the Firm’s consolidated net interest income or net income. Prior period segment amounts have been revised to conform with the current period presentation.










Asset Management 
Corporate/Private Equity(b) 
 
Reconciling Items(c)
 Total
201320122011 201320122011 201320122011 201320122011
$9,029
$7,847
$7,895
 $3,093
$190
$3,621
 $(2,495)$(2,116)$(2,003) $53,287
$52,121
$49,545
2,291
2,099
1,648
 (1,839)(1,281)582
 (697)(743)(530) 43,319
44,910
47,689
11,320
9,946
9,543
 1,254
(1,091)4,203
 (3,192)(2,859)(2,533) 96,606
97,031
97,234
65
86
67
 (28)(37)(36) 


 225
3,385
7,574
8,016
7,104
7,002
 10,255
4,559
4,015
 


 70,467
64,729
62,911
3,239
2,756
2,474
 (8,973)(5,613)224
 (3,192)(2,859)(2,533) 25,914
28,917
26,749
1,208
1,053
882
 (2,995)(3,591)(695) (3,192)(2,859)(2,533) 7,991
7,633
7,773
$2,031
$1,703
$1,592
 $(5,978)$(2,022)$919
 $
$
$
 $17,923
$21,284
$18,976
$9,000
$7,000
$6,500
 $71,409
$77,352
$70,766
 $
$
$
 $196,409
$184,352
$173,266
122,414
108,999
86,242
 805,987
725,251
689,718
 NA
NA
NA
 2,415,689
2,359,141
2,265,792
23%24%25% NM
NM
NM
 NM
NM
NM
 9%11%11%
71
71
73
 NM
NM
NM
 NM
NM
NM
 73
67
65
(table continued from previous page)         
Asset Management Corporate 
Reconciling Items(a)
 Total
201420132012 201420132012 201420132012 201420132012
$9,588
$9,029
$7,847
 $1,972
$3,093
$190
 $(2,733)$(2,495)$(2,116) $50,571
$53,287
$52,121
2,440
2,376
2,163
 (1,960)(3,115)(2,262) (985)(697)(743) 43,634
43,319
44,910
12,028
11,405
10,010
 12
(22)(2,072) (3,718)(3,192)(2,859) 94,205
96,606
97,031
4
65
86
 (35)(28)(37) 


 3,139
225
3,385
8,538
8,016
7,104
 1,159
10,255
4,559
 


 61,274
70,467
64,729
3,486
3,324
2,820
 (1,112)(10,249)(6,594) (3,718)(3,192)(2,859) 29,792
25,914
28,917
1,333
1,241
1,078
 (1,976)(3,493)(3,974) (3,718)(3,192)(2,859) 8,030
7,991
7,633
$2,153
$2,083
$1,742
 $864
$(6,756)$(2,620) $
$
$
 $21,762
$17,923
$21,284
$9,000
$9,000
$7,000
 $72,400
$71,409
$77,352
 $
$
$
 $207,400
$196,409
$184,352
128,701
122,414
108,999
 931,705
805,987
725,251
 NA
NA
NA
 2,573,126
2,415,689
2,359,141
23%23%24% NM
NM
NM
 NM
NM
NM
 10%9%11%
71
70
71
 NM
NM
NM
 NM
NM
NM
 65
73
67


JPMorgan Chase & Co./20132014 Annual Report 337305

Notes to consolidated financial statements

Note 34 – Parent company
Parent company – Statements of income and comprehensive income
Year ended December 31,
(in millions)
 2013
 2012
 2011
 2014
 2013
 2012
Income            
Dividends from subsidiaries and affiliates:            
Bank and bank holding company $1,175
 $4,828
 $10,852
 $
 $1,175
 $4,828
Nonbank(a)
 876
 1,972
 2,651
 14,716
 876
 1,972
Interest income from subsidiaries 757
 1,041
 1,099
 378
 757
 1,041
Other interest income 303
 293
 384
 284
 303
 293
Other income from subsidiaries,
primarily fees:
            
Bank and bank holding company 318
 939
 809
 779
 318
 939
Nonbank 2,065
 1,207
 92
 52
 2,065
 1,207
Other income/(loss) (1,380) 579
 (85) 508
 (1,380) 579
Total income 4,114
 10,859
 15,802
 16,717
 4,114
 10,859
Expense            
Interest expense to subsidiaries and affiliates(a)
 309
 836
 1,121
 169
 309
 836
Other interest expense 4,031
 4,679
 4,447
 3,645
 4,031
 4,679
Other noninterest expense 9,597
 2,399
 649
 827
 9,597
 2,399
Total expense 13,937
 7,914
 6,217
 4,641
 13,937
 7,914
Income (loss) before income tax benefit and undistributed net income of subsidiaries (9,823) 2,945
 9,585
 12,076
 (9,823) 2,945
Income tax benefit 4,301
 1,665
 1,089
 1,430
 4,301
 1,665
Equity in undistributed net income of subsidiaries 23,445
 16,674
 8,302
 8,256
 23,445
 16,674
Net income $17,923
 $21,284
 $18,976
 $21,762
 $17,923
 $21,284
Other comprehensive income, net (2,903) 3,158
 (57) 990
 (2,903) 3,158
Comprehensive income $15,020
 $24,442
 $18,919
 $22,752
 $15,020
 $24,442
Parent company – Balance sheets    
    
December 31, (in millions) 2013
 2012
 2014
 2013
Assets        
Cash and due from banks $264
 $216
 $211
 $264
Deposits with banking subsidiaries 64,843
 75,521
 95,884
 64,843
Trading assets 13,727
 8,128
 18,222
 13,727
Available-for-sale securities 15,228
 3,541
 3,321
 15,228
Loans 2,829
 2,101
 2,260
 2,829
Advances to, and receivables from, subsidiaries:        
Bank and bank holding company 21,693
 39,773
 33,810
 21,693
Nonbank 68,788
 86,904
 52,626
 68,788
Investments (at equity) in subsidiaries and affiliates:(b)
        
Bank and bank holding company 196,950
 170,297
 216,070
 196,950
Nonbank(a)
 50,996
 46,302
 41,173
 50,996
Other assets 18,877
 16,481
 18,645
 18,877
Total assets $454,195
 $449,264
 $482,222
 $454,195
Liabilities and stockholders’ equity        
Borrowings from, and payables to, subsidiaries and affiliates(a)
 $14,328
 $16,744
 $17,442
 $14,328
Other borrowed funds, primarily commercial paper 55,454
 62,010
 49,586
 55,454
Other liabilities 11,367
 8,208
 11,918
 11,367
Long-term debt(d)(c)
 161,868
 158,233
 171,211
 161,868
Total liabilities(d)(c)
 243,017
 245,195
 250,157
 243,017
Total stockholders’ equity 211,178
 204,069
 232,065
 211,178
Total liabilities and stockholders’ equity $454,195
 $449,264
 $482,222
 $454,195
 
Parent company – Statements of cash flowsParent company – Statements of cash flows  Parent company – Statements of cash flows  
Year ended December 31,
(in millions)
 2013
 2012
 2011
 2014
 2013
 2012
Operating activities            
Net income $17,923
 $21,284
 $18,976
 $21,762
 $17,923
 $21,284
Less: Net income of subsidiaries and affiliates(a)
 25,496
 23,474
 21,805
 22,972
 25,496
 23,474
Parent company net loss (7,573) (2,190) (2,829) (1,210) (7,573) (2,190)
Cash dividends from subsidiaries and affiliates(a)
 1,917
 6,798
 13,414
 14,714
 1,917
 6,798
Other operating adjustments(b)
 3,180
 2,376
 860
 (1,698) 3,180
 2,376
Net cash (used in)/provided by operating activities(b)
 (2,476) 6,984
 11,445
Net cash provided by/(used in) operating activities 11,806
 (2,476) 6,984
Investing activities            
Net change in:            
Deposits with banking subsidiaries 10,679
 16,100
 20,866
 (31,040) 10,679
 16,100
Available-for-sale securities:            
Proceeds from paydowns and maturities 61
 621
 886
 12,076
 61
 621
Purchases (12,009) (364) (1,109) 
 (12,009) (364)
Other changes in loans, net (713) (350) 153
 (319) (713) (350)
Advances to subsidiaries, net 13,769
 5,951
 (28,105)
Investments (at equity) in subsidiaries and affiliates, net(a)
 700
 3,546
 (1,530)
All other investing activities, net(b)
 22
 25
 29
Net cash provided by/(used in) investing activities(b)
 12,509
 25,529
 (8,810)
Advances to and investments in subsidiaries and affiliates, net 3,306
 14,469
 9,497
All other investing activities, net 32
 22
 25
Net cash provided by/(used in) investing activities (15,945) 12,509
 25,529
Financing activities            
Net change in:            
Borrowings from subsidiaries and affiliates(a)
 (2,715) (14,038) 2,827
 4,454
 (2,715) (14,038)
Other borrowed funds (7,297) 3,736
 16,268
 (5,778) (7,297) 3,736
Proceeds from the issuance of long-term debt 31,303
 28,172
 33,566
 40,284
 31,303
 28,172
Payments of long-term debt (21,510) (44,240) (41,747) (31,050) (21,510) (44,240)
Excess tax benefits related to stock-based compensation 137
 255
 867
 407
 137
 255
Proceeds from issuance of preferred stock 3,873
 1,234
 
 8,847
 3,873
 1,234
Redemption of preferred stock (1,800) 
 
 
 (1,800) 
Treasury stock and warrants repurchased (4,789) (1,653) (8,863) (4,760) (4,789) (1,653)
Dividends paid (6,056) (5,194) (3,895) (6,990) (6,056) (5,194)
All other financing activities, net (1,131) (701) (1,622) (1,328) (1,131) (701)
Net cash used in financing activities (9,985) (32,429) (2,599)
Net increase in cash and due from banks 48
 84
 36
Net cash provided by/(used in) financing activities 4,086
 (9,985) (32,429)
Net increase/(decrease) in cash and due from banks (53) 48
 84
Cash and due from banks at the beginning of the year, primarily with bank subsidiaries 216
 132
 96
 264
 216
 132
Cash and due from banks at the end of the year, primarily with bank subsidiaries $264
 $216
 $132
 $211
 $264
 $216
Cash interest paid $4,409
 $5,690
 $5,800
 $3,921
 $4,409
 $5,690
Cash income taxes paid, net 2,390
 3,080
 5,885
 200
 2,390
 3,080



(a)
Affiliates include trusts that issued guaranteed capital debt securities (“issuer trusts”). The Parent received dividends of $5$2 million,, $12 $5 million and $13$12 million from the issuer trusts in 2014, 2013 2012 and 2011,2012, respectively. For further discussion on these issuer trusts, see Note 21 on pages 306–308 of this Annual Report.
21.
(b)Prior periods were revised to conform with the current presentation.
(c)
At December 31, 2013,2014, long-term debt that contractually matures in 20142015 through 20182019 totaled $24.4 billion, $26.425.5 billion, $23.823.0 billion, $22.5 billion, $16.619.3 billion and $18.711.3 billion, respectively.
(d)(c)
For information regarding the Firm’s guarantees of its subsidiaries’ obligations, see Note 21 and Note 29 on pages 306–308 and 318–324, respectively, of this Annual Report.
29.


338306 JPMorgan Chase & Co./20132014 Annual Report

Supplementary information


Selected quarterly financial data (unaudited)
(Table continued on next page)      
As of or for the period ended2013 20122014 2013
(in millions, except per share, ratio and headcount data)4th quarter3rd quarter2nd quarter1st quarter 4th quarter3rd quarter2nd quarter1st quarter
(in millions, except per share, ratio, headcount data and where otherwise noted)4th quarter3rd quarter2nd quarter1st quarter 4th quarter3rd quarter2nd quarter1st quarter
Selected income statement data      
Total net revenue$23,156
$23,117
$25,211
$25,122
 $23,653
$25,146
$22,180
$26,052
$22,512
$24,246
$24,454
$22,993
 $23,156
$23,117
$25,211
$25,122
Total noninterest expense15,552
23,626
15,866
15,423
 16,047
15,371
14,966
18,345
15,409
15,798
15,431
14,636
 15,552
23,626
15,866
15,423
Pre-provision profit/(loss)7,604
(509)9,345
9,699
 7,606
9,775
7,214
7,707
7,103
8,448
9,023
8,357
 7,604
(509)9,345
9,699
Provision for credit losses104
(543)47
617
 656
1,789
214
726
840
757
692
850
 104
(543)47
617
Income before income tax expense7,500
34
9,298
9,082
 6,950
7,986
7,000
6,981
6,263
7,691
8,331
7,507
 7,500
34
9,298
9,082
Income tax expense2,222
414
2,802
2,553
 1,258
2,278
2,040
2,057
1,332
2,119
2,346
2,233
 2,222
414
2,802
2,553
Net income/(loss)$5,278
$(380)$6,496
$6,529
 $5,692
$5,708
$4,960
$4,924
$4,931
$5,572
$5,985
$5,274
 $5,278
$(380)$6,496
$6,529
Per common share data      
Net income/(loss) per share: Basic$1.31
$(0.17)$1.61
$1.61
 $1.40
$1.41
$1.22
$1.20
Net income/(loss): Basic$1.20
$1.37
$1.47
$1.29
 $1.31
$(0.17)$1.61
$1.61
Diluted1.30
(0.17)1.60
1.59
 1.39
1.40
1.21
1.19
1.19
1.36
1.46
1.28
 1.30
(0.17)1.60
1.59
Cash dividends declared per share0.38
0.38
0.38
0.30
 0.30
0.30
0.30
0.30
Book value per share53.25
52.01
52.48
52.02
 51.27
50.17
48.40
47.48
Tangible book value per share (“TBVS”)(a)
40.81
39.51
39.97
39.54
 38.75
37.53
35.71
34.79
Common shares outstanding   
Average: Basic3,762.1
3,767.0
3,782.4
3,818.2
 3,806.7
3,803.3
3,808.9
3,818.8
Average shares: Basic3,730.9
3,755.4
3,780.6
3,787.2
 3,762.1
3,767.0
3,782.4
3,818.2
Diluted3,797.1
3,767.0
3,814.3
3,847.0
 3,820.9
3,813.9
3,820.5
3,833.4
3,765.2
3,788.7
3,812.5
3,823.6
 3,797.1
3,767.0
3,814.3
3,847.0
Market and per common share data   
Market capitalization$232,472
$225,188
$216,725
$229,770
 $219,657
$194,312
$198,966
$179,863
Common shares at period-end3,756.1
3,759.2
3,769.0
3,789.8
 3,804.0
3,799.6
3,796.8
3,822.0
3,714.8
3,738.2
3,761.3
3,784.7
 3,756.1
3,759.2
3,769.0
3,789.8
Share price(b)
   
Share price(a):
   
High$58.55
$56.93
$55.90
$51.00
 $44.54
$42.09
$46.35
$46.49
$63.49
$61.85
$61.29
$61.48
 $58.55
$56.93
$55.90
$51.00
Low50.25
50.06
46.05
44.20
 38.83
33.10
30.83
34.01
54.26
54.96
52.97
54.20
 50.25
50.06
46.05
44.20
Close58.48
51.69
52.79
47.46
 43.97
40.48
35.73
45.98
62.58
60.24
57.62
60.71
 58.48
51.69
52.79
47.46
Market capitalization219,657
194,312
198,966
179,863
 167,260
153,806
135,661
175,737
Selected ratios   
Book value per share57.07
56.50
55.53
54.05
 53.25
52.01
52.48
52.02
Tangible book value per share (“TBVPS”)(b)
44.69
44.13
43.17
41.73
 40.81
39.51
39.97
39.54
Cash dividends declared per share0.40
0.40
0.40
0.38
 0.38
0.38
0.38
0.30
Selected ratios and metrics   
Return on common equity (“ROE”)10%(1)%13%13% 11%12%11%11%9%10%11%10% 10%(1)%13%13%
Return on tangible common equity (“ROTCE”)(a)(b)
14
(2)17
17
 15
16
15
15
11
13
14
13
 14
(2)17
17
Return on assets (“ROA”)0.87
(0.06)1.09
1.14
 0.98
1.01
0.88
0.88
0.78
0.90
0.99
0.89
 0.87
(0.06)1.09
1.14
Return on risk-weighted assets(c)(d)
1.52
(0.11)1.85
1.88
 1.76
1.74
1.52
1.57
Overhead ratio67
102
63
61
 68
61
67
70
68
65
63
64
 67
102
63
61
Loans-to-deposits ratio57
57
60
61
 61
63
65
64
56
56
57
57
 57
57
60
61
High Quality Liquid Assets (“HQLA”)(in billions)(e)
$522
$538
$454
$413
 $341
NA
NA
NA
High quality liquid assets (“HQLA”)(in billions)(c)
$600
$572
$576
$538
 $522
$538
$454
$413
Common equity tier 1 (“CET1”) capital ratio(d)
10.2%10.2%9.8%10.9% 10.7%10.5 %10.4%10.2%
Tier 1 capital ratio(d)
11.9%11.7 %11.6%11.6% 12.6%11.9%11.3%11.9%11.6
11.5
11.1
12.1
 11.9
11.7
11.6
11.6
Total capital ratio(d)
14.3
14.3
14.1
14.1
 15.3
14.7
14.0
14.9
13.1
12.8
12.5
14.5
 14.3
14.3
14.1
14.1
Tier 1 leverage ratio7.1
6.9
7.0
7.3
 7.1
7.1
6.7
7.1
7.6
7.6
7.6
7.4
 7.1
6.9
7.0
7.3
Tier 1 common capital ratio(d)(f)
10.7
10.5
10.4
10.2
 11.0
10.4
9.9
9.8
Selected balance sheet data (period-end)      
Trading assets$374,664
$383,348
$401,470
$430,991
 $450,028
$447,053
$417,324
$455,633
$398,988
$410,657
$392,543
$375,204
 $374,664
$383,348
$401,470
$430,991
Securities(g)
354,003
356,556
354,725
365,744
 371,152
365,901
354,595
381,742
Securities(e)
348,004
366,358
361,918
351,850
 354,003
356,556
354,725
365,744
Loans738,418
728,679
725,586
728,886
 733,796
721,947
727,571
720,967
757,336
743,257
746,983
730,971
 738,418
728,679
725,586
728,886
Total assets2,415,689
2,463,309
2,439,494
2,389,349
 2,359,141
2,321,284
2,290,146
2,320,164
2,573,126
2,527,005
2,520,336
2,476,986
 2,415,689
2,463,309
2,439,494
2,389,349
Deposits1,287,765
1,281,102
1,202,950
1,202,507
 1,193,593
1,139,611
1,115,886
1,128,512
1,363,427
1,334,534
1,319,751
1,282,705
 1,287,765
1,281,102
1,202,950
1,202,507
Long-term debt(h)
267,889
263,372
266,212
268,361
 249,024
241,140
239,539
255,831
Long-term debt(f)
276,836
268,721
269,929
274,512
 267,889
263,372
266,212
268,361
Common stockholders’ equity200,020
195,512
197,781
197,128
 195,011
190,635
183,772
181,469
212,002
211,214
208,851
204,572
 200,020
195,512
197,781
197,128
Total stockholders’ equity211,178
206,670
209,239
207,086
 204,069
199,639
191,572
189,269
232,065
231,277
227,314
219,655
 211,178
206,670
209,239
207,086
Headcount(i)
251,196
255,041
254,063
255,898
 258,753
259,144
260,398
261,169
Headcount241,359
242,388
245,192
246,994
 251,196
255,041
254,063
255,898


JPMorgan Chase & Co./20132014 Annual Report 339307

Supplementary information

(Table continued from previous page)      
As of or for the period ended2013 20122014 2013
(in millions, except ratio data)4th quarter3rd quarter2nd quarter1st quarter 4th quarter3rd quarter2nd quarter1st quarter4th quarter3rd quarter2nd quarter1st quarter 4th quarter3rd quarter2nd quarter1st quarter
Credit quality metrics      
Allowance for credit losses$16,969
$18,248
$20,137
$21,496
 $22,604
$23,576
$24,555
$26,621
$14,807
$15,526
$15,974
$16,485
 $16,969
$18,248
$20,137
$21,496
Allowance for loan losses to total retained loans2.25%2.43%2.69%2.88% 3.02%3.18%3.29%3.63%1.90%2.02%2.08%2.20% 2.25%2.43%2.69%2.88%
Allowance for loan losses to retained loans excluding purchased credit-impaired loans(j)(g)
1.80
1.89
2.06
2.27
 2.43
2.61
2.74
3.11
1.55
1.63
1.69
1.75
 1.80
1.89
2.06
2.27
Nonperforming assets$9,706
$10,380
$11,041
$11,739
 $11,906
$12,481
$11,397
$11,953
$7,967
$8,390
$9,017
$9,473
 $9,706
$10,380
$11,041
$11,739
Net charge-offs1,328
1,346
1,403
1,725
 1,628
2,770
2,278
2,387
1,218
1,114
1,158
1,269
 1,328
1,346
1,403
1,725
Net charge-off rate0.73%0.74%0.78%0.97% 0.90%1.53%1.27%1.35%0.65%0.60%0.64%0.71% 0.73%0.74%0.78%0.97%
(a)
TBVS and ROTCE are non-GAAP financial measures. Tangible book value per share represents the Firm’s tangible common equity divided by period-end common shares. ROTCE measures the Firm’s annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures on pages 82–83 of this Annual Report.
(b)Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
(c)(b)Return on Basel I risk-weighted assets is
TBVPS and ROTCE are non-GAAP financial measures. TBVPS represents the Firm’s tangible common equity divided by common shares at period-end. ROTCE measures the Firm’s annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see Explanation and Reconciliation of the Firm divided by its average RWA.Firm’s Use of Non-GAAP Financial Measures on pages 77–78.
(c)HQLA represents the Firm’s estimate of the amount of assets that qualify for inclusion in the liquidity coverage ratio under the final U.S. rule (“U.S. LCR”) as of December 31, 2014, and under the Basel III liquidity coverage ratio (“Basel III LCR”) for prior periods. For additional information, see HQLA on page 157.
(d)Basel 2.5III Transitional rules became effective for the Firm on January 1, 2013. The implementation of these rules in the first quarter of2014; December 31, 2013 resulted in an increase of approximately $150 billion in RWA compared with thedata is based on Basel I rules. The implementationAs of these rules also resulted in decreasesDecember 31, 2014, September 30, 2014, and June 30, 2014, the ratios presented are calculated under the Basel III Advanced Transitional Approach. As of March 31, 2014, the Firm’s Tier 1ratios presented are calculated under the Basel III Standardized Transitional Approach. CET1 capital Total capital andunder Basel III replaced Tier 1 common capital ratios by 140 basis points, 160 basis points and 120 basis points, respectively, at March 31, 2013. For further discussion ofunder Basel 2.5, seeI. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. See Regulatory capital on pages 161–165146–153 for additional information on Basel III and non-GAAP financial measures of this Annual Report.regulatory capital.
(e)
The Firm began estimating its total HQLA as of December 31, 2012, based on its current understanding of the Basel III LCR rules. See HQLA on page 172 of this Annual Report.
(f)
Basel I Tier 1 common capital ratio (“Tier 1 common ratio”) is Tier 1 common capital (“Tier 1 common”) divided by risk-weighted assets. The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. For further discussion of the Tier 1 common ratio, see Regulatory capital on pages 161–165 of this Annual Report.
(g)Included held-to-maturity securities of $49.3 billion, $48.8 billion, $47.8 billion, $47.3 billion, $24.0 billion and $4.5 billion at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014, December 31, 2013 and September 30, 2013.2013, respectively. Held-to-maturity balances for the other periods were not material.
(h)(f)
Included unsecured long-term debt of $207.5 billion, $204.7 billion, $205.6 billion, $206.1 billion, $199.4 billion, $199.2 billion, $199.1 billion $206.1 billion, $200.6 billion, $207.3 billion and $213.4 billion, and $235.4$206.1 billion, respectively, for the periods presented.
(i)Effective January 1, 2013, interns are excluded from the firmwide and business segment headcount metrics. Prior periods were revised to conform with this presentation.
(j)(g)
Excludes the impact of residential real estate PCI loans. For further discussion, see Allowance for credit losses on pages 128–130139–141 of this Annual Report..


340308 JPMorgan Chase & Co./20132014 Annual Report

Glossary of Terms

Active foreclosures: Loans referred to foreclosure where formal foreclosure proceedings are ongoing. Includes both judicial and non-judicial states.
Active online customers: Users of all internet browsers and mobile platforms who have logged in within the past 90 days.
Active mobile customers: Users of all mobile platforms, which include: SMS, mobile smartphone and tablet, who have logged in within the past 90 days.
Allowance for loan losses to total loans: Represents period-end allowance for loan losses divided by retained loans.
Alternative assets - The following types of assets constitute alternative investments - hedge funds, currency, real estate, private equity and other investment funds designed to focus on nontraditional strategies.
Assets under management: Represent assets actively managed by AM on behalf of its Private Banking, Institutional and Retail clients. Includes “Committed capital not Called,” on which AM earns fees. Excludes assets managed by American Century Companies, Inc., in which the Firm sold its ownership interest on August 31, 2011.
Beneficial interests issued by consolidated VIEs: Represents the interest of third-party holders of debt, equity securities, or other obligations, issued by VIEs that JPMorgan Chase consolidates.
Benefit obligation: Refers to the projected benefit obligation for pension plans and the accumulated postretirement benefit obligation for OPEB plans.
Central counterparty (“CCP”): A CCP is a clearing house that interposes itself between counterparties to contracts traded in one or more financial markets, becoming the buyer to every seller and the seller to every buyer and thereby ensuring the future performance of open contracts. A CCP becomes counterparty to trades with market participants through novation, an open offer system, or another legally binding arrangement.
Chase LiquidSM cards cards:- Refers to a prepaid, reloadable card product.
Client advisors: Investment product specialists, including private client advisors, financial advisors, financial advisor associates, senior financial advisors, independent financial advisors and financial advisor associate trainees, who advise clients on investment options, including annuities, mutual funds, stock trading services, etc., sold by the Firm or by third-party vendors through retail branches, Chase Private Client locations and other channels.
Client assets: Represent assets under management as well as custody, brokerage, administration and deposit accounts.
Client deposits and other third party liabilities: Deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased and securities loaned or sold under repurchase agreements) as part of client cash management programs.
Client investment managed accounts: Assets actively managed by Chase Wealth Management on behalf of clients. The percentage of managed accounts is calculated by dividing managed account assets by total client investment assets.
Credit cycle: A period of time over which credit quality improves, deteriorates and then improves again (or vice versa). The duration of a credit cycle can vary from a couple of years to several years.
Credit derivatives: Financial instruments whose value is derived from the credit risk associated with the debt of a third party issuer (the reference entity) which allow oneparty (the protection purchaser) to transfer that risk to another party (the protection seller). Upon the occurrence of a credit event by the reference entity, which may include, among other events, the bankruptcy or failure to pay its obligations, or certain restructurings of the debt of the reference entity, neither party has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value at the time of settling the credit derivative contract. The determination as to whether a credit event has occurred is generally made by the relevant International Swaps and Derivatives Association (“ISDA”) Determinations Committee.
CUSIP number: A CUSIP (i.e., Committee on Uniform Securities Identification Procedures) number consists of nine characters (including letters and numbers) that uniquely identify a company or issuer and the type of security and is assigned by the American Bankers Association and operated by Standard & Poor’s. This system facilitates the clearing and settlement process of securities. A similar system is used to identify non-U.S. securities (CUSIP International Numbering System).
Deposit margin/deposit spread: Represents net interest income expressed as a percentage of average deposits.
Exchange tradedDistributed denial-of-service attack: The use of a large number of remote computer systems to electronically send a high volume of traffic to a target website to create a service outage at the target. This is a form of cyberattack.
Exchange-traded derivatives: Derivative contracts that are executed on an exchange and settled via a central clearing house.
FICO score: A measure of consumer credit risk provided by credit bureaus, typically produced from statistical models by Fair Isaac Corporation utilizing data collected by the credit bureaus.


JPMorgan Chase & Co./2014 Annual Report309

Glossary of Terms

Forward points: Represents the interest rate differential between two currencies, which is either added to or subtracted from the current exchange rate (i.e., “spot rate”) to determine the forward exchange rate.
Group of Seven (“G7”) nations: Countries in the G7 are Canada, France, Germany, Italy, Japan, the United KingdomU.K. and the United States.U.S.
G7 government bonds: Bonds issued by the government of one of the G7 nations.
Headcount-related expense: Includes salary and benefits (excluding performance-based incentives), and other noncompensation costs related to employees.
Home equity - senior lien: Represents loans and commitments where JP MorganJPMorgan Chase holds the first security interest on the property.
Home equity - junior lien: Represents loans and commitments where JP MorganJPMorgan Chase holds a security interest that is subordinate in rank to other liens.
Impaired loan: Impaired loans are loans measured at amortized cost, for which it is probable that the Firm will be unable to collect all amounts due, including principal and interest, according to the contractual terms of the agreement. Impaired loans include the following:
All wholesale nonaccrual loans
All TDRs (both wholesale and consumer), including ones that have returned to accrual status
Interchange income: A fee paid to a credit card issuer in the clearing and settlement of a sales or cash advance transaction.
Investment-grade: An indication of credit quality based on JPMorgan Chase’s internal risk assessment system. “Investment grade” generally represents a risk profile similar to a rating of a “BBB-”/“Baa3” or better, as defined by independent rating agencies.


JPMorgan Chase & Co./2013 Annual Report341

Glossary of Terms

LLC: Limited Liability Company.
Loan-to-value (“LTV”) ratio: For residential real estate loans, the relationship, expressed as a percentage, between the principal amount of a loan and the appraised value of the collateral (i.e., residential real estate) securing the loan.
Origination date LTV ratio
The LTV ratio at the origination date of the loan. Origination date LTV ratios are calculated based on the actual appraised values of collateral (i.e., loan-level data) at the origination date.
Current estimated LTV ratio
An estimate of the LTV as of a certain date. The current estimated LTV ratios are calculated using estimated collateral values derived from a nationally recognized home
price index measured at the metropolitan statistical area (“MSA”) level. These MSA-level home price indices comprise actual data to the extent available and forecasted data where actual data is not available. As a result, the estimated collateral values used to calculate these ratios do not represent actual appraised loan-level collateral values; as such, the resulting LTV ratios are necessarily imprecise and should therefore be viewed as estimates.
Combined LTV ratio
The LTV ratio considering all available lien positions, as well as unused lines, related to the property. Combined LTV ratios are used for junior lien home equity products.
Managed basis: A non-GAAP presentation of financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management uses this non- GAAP financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors.
Master netting agreement: An agreement between two counterparties who have multiple derivative contracts with each other that provides for the net settlement of all contracts, as well as cash collateral, through a single payment, in a single currency, in the event of default on or termination of any one contract.
Mortgage origination channels:
Retail - Borrowers who buy or refinance a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties.
Correspondent - Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm.
Mortgage product types:
Alt-A
Alt-A loans are generally higher in credit quality than subprime loans but have characteristics that would disqualify the borrower from a traditional prime loan. Alt-A lending characteristics may include one or more of the following: (i) limited documentation; (ii) a high combined loan-to-value (“CLTV”) ratio; (iii) loans secured by non-owner occupied properties; or (iv) a debt-to-income ratio above normal limits. A substantial proportion of the Firm’s Alt-A loans are those where a borrower does not provide complete documentation of his or her assets or the amount or source of his or her income.


310JPMorgan Chase & Co./2014 Annual Report

Glossary of Terms

Option ARMs
The option ARM real estate loan product is an adjustable-rate mortgage loan that provides the borrower with the option each month to make a fully amortizing, interest-only or minimum payment. The minimum payment on an option ARM loan is based on the interest rate charged during the introductory period. This introductory rate is usually significantly below the fully indexed rate. The fully indexed rate is calculated using an index rate plus a margin. Once the introductory period ends, the contractual interest rate charged on the loan increases to the fully indexed rate and adjusts monthly to reflect movements in the index. The minimum payment is typically insufficient to cover interest accrued in the prior month, and any unpaid interest is deferred and added to the principal balance of the loan. Option ARM loans are subject to payment recast, which converts the loan to a variable-rate fully amortizing loan upon meeting specified loan balance and anniversary date triggers.
Prime
Prime mortgage loans are made to borrowers with good credit records and a monthly income at least three to four times greater than their monthly housing expense (mortgage payments plus taxes and other debt payments). These borrowers provide full documentation and generally have reliable payment histories.
Subprime
Subprime loans are loans to customers with one or more high risk characteristics, including but not limited to: (i) unreliable or poor payment histories; (ii) a high LTV ratio of greater than 80% (without borrower-paid mortgage insurance); (iii) a high debt-to-income ratio; (iv) an occupancy type for the loan is other than the borrower’s primary residence; or (v) a history of delinquencies or late payments on the loan.


342JPMorgan Chase & Co./2013 Annual Report

Glossary of Terms

Multi-asset: Any fund or account that allocates assets under management to more than one asset class.
NA:N/A: Data is not applicable or available for the period presented.
Net charge-off/(recovery) rate: Represents net charge-offs/(recoveries) (annualized) divided by average retained loans for the reporting period.
Net production revenue: Includes net gains or losses on originations and sales of mortgage loans, other production-related fees and losses related to the repurchase of previously-sold loans.
Net mortgage servicing revenue includes the following components:
Operating revenue predominantly represents the return on Mortgage Servicing’s MSR asset and includes:
– Actual gross income earned from servicing third-party mortgage loans, such as contractually specified servicing fees and ancillary income; and
– The change in the fair value of the MSR asset due to the collection or realization of expected cash flows.
Risk management represents the components of
Mortgage Servicing’s MSR asset that are subject to ongoing risk management activities, together with derivatives and other instruments used in those risk management activities.
Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds.
NM: Not meaningful.
Nonaccrual loans: Loans for which interest income is not recognized on an accrual basis. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status when full payment of principal and interest is not expected or when principal and interest has been in default for a period of 90 days or more unless the loan is both well-secured and in the process of collection. Collateral-dependent loans are typically maintained on nonaccrual status.
Nonperforming assets: Nonperforming assets include nonaccrual loans, nonperforming derivatives and certain assets acquired in loan satisfaction, predominantly real estate owned and other commercial and personal property.
Over-the-counter derivatives (“OTC”): derivatives: Derivative contracts that are negotiated, executed and settled bilaterally between two derivative counterparties, where one or both counterparties is a derivatives dealer.
Over-the-counter cleared derivatives (“OTC cleared”OTC-cleared”): derivatives: Derivative contracts that are negotiated and executed bilaterally, but subsequently settled via a central clearing house, such that each derivative counterparty is only exposed to the default of that clearing house.
Overhead ratio: Noninterest expense as a percentage of total net revenue.
Participating securities: Represents unvested stock-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, “dividends”), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants restricted stock and RSUs to certain employees under its


JPMorgan Chase & Co./2014 Annual Report311

Glossary of Terms

stock-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities, based on their respective rights to receive dividends.
Personal bankers: Retail branch office personnel who acquire, retain and expand new and existing customer relationships by assessing customer needs and recommending and selling appropriate banking products and services.
Portfolio activity: Describes changes to the risk profile of existing lending-related exposures and their impact on the allowance for credit losses from changes in customer profiles and inputs used to estimate the allowances.
Pre-provision profit/(loss): Represents total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.
Pretax margin: Represents income before income tax expense divided by total net revenue, which is, in management’s view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is one basis upon which management evaluates the performance of AM against the performance of their respective competitors.
Principal transactions revenue: Principal transactions revenue includes realized and unrealized gains and losses recorded on derivatives, other financial instruments, private equity investments, and physical commodities used in market making and client-driven activities. In addition, Principal transactions revenue also includes certain realized and unrealized gains and losses related to hedge accounting and specified risk management activities including: (a) certain derivatives designated in qualifying hedge accounting relationships (primarily fair value hedges of commodity and foreign exchange risk), (b) certain derivatives used for specified risk management purposes, primarily to mitigate credit risk, foreign exchange risk and commodity risk, and (c) other derivatives, including the synthetic credit portfolio.derivatives.
Purchased credit-impaired (“PCI”) loans: Represents loans that were acquired in the Washington Mutual transaction and deemed to be credit-impaired on the acquisition date in accordance with the guidance of the Financial Accounting Standards Board (“FASB”). The guidance allows purchasers to aggregate credit-impaired loans acquired in the same fiscal quarter into one or more pools, provided that the loans have common risk characteristics (e.g., product type, LTV ratios, FICO scores, past due status, geographic location). A pool is then accounted for as a single asset with
a single composite interest rate and an aggregate expectation of cash flows.
Real assets: Real assets include investments in productive assets such as agriculture, energy rights, mining and timber properties and exclude raw land to be developed for real estate purposes.


JPMorgan Chase & Co./2013 Annual Report343

Glossary of Terms

Real estate investment trust (“REIT”): A special purpose investment vehicle that provides investors with the ability to participate directly in the ownership or financing of real-estate related assets by pooling their capital to purchase and manage income property (i.e., equity REIT) and/or mortgage loans (i.e., mortgage REIT). REITs can be publicly-or privately-held and they also qualify for certain favorable tax considerations.
Receivables from customers: Primarily represents margin loans to prime and retail brokerage customers which are included in accrued interest and accounts receivable on the Consolidated Balance Sheets.balance sheets.
Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments.
Retained loans: Loans that are held-for-investment (i.e. excludes loans held-for-sale and loans at fair value).
Revenue wallet: Proportion of fee revenues based on estimates of investment banking fees generated across the industry (i.e. the revenue wallet) from investment banking transactions in M&A, equity and debt underwriting, and loan syndications. Source: Dealogic, a third party provider of investment banking competitive analysis and volume-based league tables for the above noted industry products.
Risk-weighted assets (“RWA”): Risk-weighted assets consist of on- and off-balance sheet assets that are assigned to one of several broad risk categories and weighted by factors representing their risk and potential for default. On-balance sheet assets are risk-weighted based on the estimatedperceived credit risk associated with the obligor or counterparty, the nature of any collateral, and the guarantor, if any. Off-balance sheet assets such as lending-related commitments, guarantees, derivatives and other applicable off-balance sheet positions are risk-weighted by multiplying the contractual amount by the appropriate credit conversion factor to determine the on-balance sheet credit equivalent amount, which is then risk-weighted based on the same factors used for on-balance sheet assets. Risk-weighted assets also incorporate a measure for market risk related to applicable trading assets-debt and equity instruments, and foreign exchange and commodity derivatives. The resulting risk-weighted values for each of the risk categories are then aggregated to determine total risk-weighted assets.
Sales specialists: Retail branch office and field personnel, including relationship managers and loan officers, who specialize in marketing and sales of various business


312JPMorgan Chase & Co./2014 Annual Report

Glossary of Terms

banking products (i.e., business loans, letters of credit, deposit accounts, Chase Paymentech, etc.) and mortgage products to existing and new clients.
Seed capital: Initial JPMorgan capital invested in products, such as mutual funds, with the intention of ensuring the fund is of sufficient size to represent a viable offering to clients, enabling pricing of its shares, and allowing the manager to develop a track record. After these goals are achieved, the intent is to remove the Firm’s capital from the investment.
Short sale: A short sale is a sale of real estate in which proceeds from selling the underlying property are less than the amount owed the Firm under the terms of the related mortgage and the related lien is released upon receipt of such proceeds.
Structural Interest Rate Risk:Structured notes: Represents interest rate riskStructured notes are predominantly financial instruments containing embedded derivatives. Where present, the embedded derivative is the primary driver of the non-trading assets and liabilities of the firm.risk.
Suspended foreclosures: Loans referred to foreclosure where formal foreclosure proceedings have started but are currently on hold, which could be due to bankruptcy or loss mitigation. Includes both judicial and non-judicial states.
Taxable-equivalent basis: In presenting managed results, the total net revenue for each of the business segments and the Firm is presented on a tax-equivalent basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities; the corresponding income tax impact related to tax-exempt items is recorded within income tax expense.
Trade-date and settlement-date: For financial instruments, the trade-date is the date that an order to purchase, sell or otherwise acquire an instrument is executed in the market. The trade-date may differ from the settlement-date, which is the date on which the actual transfer of a financial instrument between two parties is executed. The amount of time that passes between the trade-date and the settlement-date differs depending on the financial instrument. For repurchases under the common equity repurchase program, except where the trade-date is specified, the amounts disclosed are presented on a settlement-date basis. In the Capital Management section on pages 160–167, of this Form 10-K,146–155, and where otherwise specified, repurchases under the common equity repurchase program are presented on a trade-date basis because the trade-date is used to calculate the Firm’s regulatory capital.
Troubled debt restructuring (“TDR”): A TDR is deemed to occur when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty.
Unaudited: Financial statements and information that have not been subjected to auditing procedures sufficient to permit an independent certified public accountant to express an opinion.
U.S. GAAP: Accounting principles generally accepted in the United States of America.U.S.


344JPMorgan Chase & Co./2013 Annual Report

Glossary of Terms

U.S. government-sponsored enterprise obligations: Obligations of agencies originally established or chartered by the U.S. government to serve public purposes as specified by the U.S. Congress; these obligations are not explicitly guaranteed as to the timely payment of principal and interest by the full faith and credit of the U.S. government.
U.S. Treasury: U.S. Department of the Treasury.
Value-at-risk (“VaR”): A measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment.
Wallet: Proportion of fee revenues based on estimates of investment banking fees generated across the industry (i.e. the revenue wallet) from investment banking transactions in M&A, equity and debt underwriting, and loan syndications. Source: Dealogic, a third party provider of investment banking competitive analysis and volume-based league tables for the above noted industry products.
Warehouse loans: Consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets.
Washington Mutual transaction: On September 25, 2008, JPMorgan Chase acquired certain of the assets of the banking operations of Washington Mutual Bank (“Washington Mutual”) from the FDIC.


JPMorgan Chase & Co./20132014 Annual Report 345313

Distribution of assets, liabilities and stockholders’ equity; interest rates and interest differentials

Consolidated average balance sheet, interest and rates
Provided below is a summary of JPMorgan Chase & Co.’s (“JPMorgan Chase” or the “Firm”)Chase's consolidated average balances, interest rates and interest differentials on a taxable-equivalent basis for the years 20112012 through 2013.
2014. Income computed on a taxable-equivalent basis is the income reported in the Consolidated Statementsstatements of Income,income, adjusted to makepresent interest income
and earnings yieldsaverage rates earned on assets exempt from income taxes (primarily federal taxes) on a basis comparable with other taxable investments. The incremental tax rate used for calculating the taxable-equivalent adjustment was approximately 38% in 2014, 2013 and 2012. A substantial portion of JPMorgan Chase’s securities are taxable.


(Table continued on next page)20132014
Year ended December 31,
(Taxable-equivalent interest and rates; in millions, except rates)
Average
balance
 
Interest(e)
 
Average
rate
Average
balance
 
Interest(e)
 
Average
rate
Assets            
Deposits with banks$268,968
 $918
 0.34% $358,072
 $1,157
 0.32% 
Federal funds sold and securities purchased under resale agreements231,567
 1,940
 0.84
 230,489
 1,642
 0.71
 
Securities borrowed118,300
 (127)
(a) 
(0.11) 116,540
 (501)
(f) 
(0.43) 
Trading assets – debt instruments227,769
 8,518
 3.74
 
Securities356,843
 8,285
 2.32
(g) 
Trading assets210,609
 7,386
 3.51
 
Taxable securities318,970
 7,617
 2.39
 
Non-taxable securities(a)
34,359
 2,158
 6.28
 
Total securities353,329
 9,775
 2.77
(h) 
Loans726,450
 33,621
(f) 
4.63
 739,175
 32,394
(g) 
4.38
 
Other assets(b)
40,334
 538
 1.33
 40,879
 663
 1.62
 
Total interest-earning assets1,970,231
 53,693
 2.73
 2,049,093
 52,516
 2.56
 
Allowance for loan losses(19,819)     (15,418)     
Cash and due from banks35,919
     25,650
     
Trading assets – equity instruments112,680
     116,650
     
Trading assets – derivative receivables72,629
     67,123
     
Goodwill48,102
     48,029
     
Mortgage servicing rights8,387
     
Other intangible assets:            
Mortgage servicing rights8,840
     
Purchased credit card relationships214
     62
     
Other intangibles1,736
     1,316
     
Other assets149,572
     146,841
     
Total assets$2,380,104
     $2,447,733
     
Liabilities            
Interest-bearing deposits$822,781
 $2,067
 0.25% $868,838
 $1,633
 0.19% 
Federal funds purchased and securities loaned or sold under repurchase agreements238,551
 582
 0.24
 208,560
 604
 0.29
 
Commercial paper53,717
 112
 0.21
 59,916
 134
 0.22
 
Trading liabilities - debt, short-term and other liabilities(c)
202,894
 1,431
 0.70
 
Trading liabilities – debt, short-term and other liabilities(c)
220,137
 712
 0.32
 
Beneficial interests issued by consolidated VIEs54,832
 478
 0.87
 48,017
 405
 0.84
 
Long-term debt264,083
 5,007
 1.90
 270,269
 4,409
 1.63
 
Total interest-bearing liabilities1,636,858
 9,677
 0.59
 1,675,737
 7,897
 0.47
 
Noninterest-bearing deposits366,361
     395,463
     
Trading liabilities – equity instruments14,218
     16,246
     
Trading liabilities – derivative payables64,553
     54,758
     
All other liabilities, including the allowance for lending-related commitments90,745
     81,111
     
Total liabilities2,172,735
     2,223,315
     
Stockholders’ equity            
Preferred stock10,960
     17,018
     
Common stockholders’ equity196,409
     207,400
     
Total stockholders’ equity207,369
(d) 
    224,418
(d) 
    
Total liabilities and stockholders’ equity$2,380,104
     $2,447,733
     
Interest rate spread    2.14%     2.09% 
Net interest income and net yield on interest-earning assets  $44,016
 2.23
   $44,619
 2.18
 
(a)Negative interest incomeRepresents securities which are tax exempt for the year ended December 31, 2013, and 2012 is a result of increased client-driven demand for certain securities combined with the impact of low interest rates; the offset of this matched book activity is reflected as lower net interest expense reported within trading liabilities - debt, short-term and other liabilities.U.S. Federal Income Tax purposes.
(b)Includes margin loans.
(c)Includes brokerage customer payables.
(d)
The ratio of average stockholders’ equity to average assets was 8.7%9.2% for 2013, 8.5%2014, 8.7% for 2012,2013, and 8.2%8.5% for 2011.2012. The return on average stockholders’ equity, based on net income, was 9.7% for 2014, 8.6% for 2013, and 11.1% for 2012, and 10.5% for 2011.
2012.
(e)Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable.
(f)
Negative interest income and yield for the years ended December 31, 2014, 2013 and 2012, is the result of increased client-driven demand for certain securities combined with the impact of low interest rates; the offset of this stock borrow activity is reflected as lower net interest expense reported within short-term and other liabilities.
(g)Fees and commissions on loans included in loan interest amounted to $1.3$1.1 billion in 2013, $1.32014, $1.3 billion in 2012,2013, and $1.2$1.3 billion in 2011.2012.
(g)(h)
The annualized rate for securities based on amortized cost was 2.37%2.82% in 2013, 2.35%2014, 2.37% in 2012,2013, and 2.84%2.35% in 2011,2012, and does not give effect to changes in fair value that are reflected in accumulated other comprehensive income/(loss).

(i)Prior period amounts and have been reclassified to conform with the current period presentation.

346314  


income. The incremental tax rate used for calculating the taxable-equivalent adjustment was approximately 38% in both 2013, 2012 and 2011. A substantial portion of JPMorgan Chase’s securities are taxable.
Within the Consolidated average balance sheets, interest and rates summary, the principal amounts of nonaccrual loans have been included in the average loan balances used to determine the average interest rate earned on loans. For additional information on nonaccrual loans, including interest accrued, see Note 14 on pages 258–283.14.




(Table continued from previous page)          
2012 2011
Average
balance
 
Interest(e)
 
Average
rate
 
Average
balance
 
Interest(e)
 
Average
rate
             
$118,463
 $555
 0.47%  $79,783
 $599
 0.75% 
239,703
 2,442
 1.02
  211,800
 2,523
 1.19
 
131,446
 (3) 
  128,777
 110
 0.09
 
234,224
 9,285
 3.96
  264,941
 11,309
 4.27
 
363,230
 8,322
 2.29
(g) 
 337,894
 9,462
 2.80
(g) 
722,384
 35,946
(f) 
4.98
  693,523
 37,214
(f) 
5.37
 
32,967
 259
 0.79
  44,637
 606
 1.36
 
1,842,417
 56,806
 3.08
  1,761,355
 61,823
 3.51
 
(24,906)      (29,483)     
51,410
      40,725
     
115,113
      128,949
     
85,744
      90,003
     
48,176
      48,632
     
             
7,133
      11,249
     
470
      744
     
2,363
      2,889
     
144,061
      143,135
     
$2,271,981
      $2,198,198
     
             
$751,098
 $2,655
 0.35%  $733,683
 $3,855
 0.53% 
248,561
 535
 0.22
  256,283
 534
 0.21
 
50,780
 91
 0.18
  42,653
 73
 0.17
 
193,459
 1,162
 0.60
  206,531
 2,266
 1.10
 
60,234
 648
 1.08
  68,523
 767
 1.12
 
245,662
 6,062
 2.47
  272,985
 6,109
 2.24
 
1,549,794
 11,153
 0.72
  1,580,658
 13,604
 0.86
 
354,785
      278,307
     
14,172
      5,316
     
76,162
      71,539
     
84,480
      81,312
     
2,079,393
      2,017,132
     
             
8,236
      7,800
     
184,352
      173,266
     
192,588
(d) 
     181,066
(d) 
    
$2,271,981
      $2,198,198
     
    2.36%      2.65% 
  $45,653
 2.48
    $48,219
 2.74
 
(Table continued from previous page)          
2013 2012
Average
balance
  
Interest(e)
 
Average
rate
 
Average
balance
 
Interest(e)
 
Average
rate
              
$268,968
  $918
 0.34%  $118,463
 $555
 0.47% 
231,567
  1,940
 0.84
  239,703
 2,442
 1.02
 
118,300
  (127)
(f) 
(0.11)  131,446
 (3)
(f) 

 
227,769
  8,191
(i) 
3.60
(i) 
 234,224
 9,175
(i) 
3.92
(i) 
333,285
  6,916
 2.07
  345,238
 7,231
 2.09
 
23,558
  1,369
 5.81
  17,992
 1,091
 6.06
 
356,843
  8,285
 2.32
(h) 
 363,230
 8,322
 2.29
(h) 
726,450
  33,621
(g) 
4.63
  722,384
 35,946
(g) 
4.98
 
40,334
  538
 1.33
  32,967
 259
 0.79
 
1,970,231
  53,366
(i) 
2.71
(i) 
 1,842,417
 56,696
(i) 
3.08
(i) 
(19,819)       (24,906)     
35,919
       51,410
     
112,680
       115,113
     
72,629
       85,744
     
48,102
       48,176
     
8,840
       7,133
     
              
214
       470
     
1,736
       2,363
     
149,572
       144,061
     
$2,380,104
       $2,271,981
     
              
$822,781
  $2,067
 0.25%  $751,098
 $2,655
 0.35% 
238,551
  582
 0.24
  248,561
 535
 0.22
 
53,717
  112
 0.21
  50,780
 91
 0.18
 
202,894
  1,104
(i) 
0.54
(i) 
 193,459
 1,052
(i) 
0.54
(i) 
54,832
  478
 0.87
  60,234
 648
 1.08
 
264,083
  5,007
 1.90
  245,662
 6,062
 2.47
 
1,636,858
  9,350
(i) 
0.57
(i) 
 1,549,794
 11,043
(i) 
0.71
(i) 
366,361
       354,785
     
14,218
       14,172
     
64,553
       76,162
     
90,745
       84,480
     
2,172,735
       2,079,393
     
              
10,960
       8,236
     
196,409
       184,352
     
207,369
 
(d) 
     192,588
(d) 
    
$2,380,104
       $2,271,981
     
     2.14%      2.37% 
   $44,016
 2.23
    $45,653
 2.48
 

  347315

Interest rates and interest differential analysis of net interest income – U.S. and non-U.S.


Presented below is a summary of interest rates and interest differentials segregated between U.S. and non-U.S. operations for the years 20112012 through 20132014. The segregation of U.S. and non-U.S. components is based on
 
the location of the office recording the transaction. Intracompany funding generally comprises dollar-denominated deposits originated in various locations that are centrally managed by JPMorgan Chase’s Treasury unit.

(Table continued on next page)        
20132014
Year ended December 31,
(Taxable-equivalent interest and rates; in millions, except rates)
Average balanceInterest Average rateAverage balanceInterest Average rate
Interest-earning assets        
Deposits with banks:        
U.S.$233,850
$572
 0.24% $328,145
$825
 0.25% 
Non-U.S.35,118
346
 0.99
 29,927
332
 1.11
 
Federal funds sold and securities purchased under resale agreements:        
U.S.129,600
793
 0.61
 125,812
719
 0.57
 
Non-U.S.101,967
1,147
 1.13
 104,677
923
 0.88
 
Securities borrowed:        
U.S.69,377
(376)
(c) 
(0.54) 77,228
(573)
(b) 
(0.74) 
Non-U.S.48,923
249
 0.51
 39,312
72
 0.18
 
Trading assets – debt instruments:        
U.S.120,985
4,348
 3.59
 109,678
4,045
 3.69
 
Non-U.S.106,784
4,170
 3.91
 100,931
3,341
 3.31
 
Securities:        
U.S.170,473
4,795
 2.81
 193,856
6,586
 3.40
 
Non-U.S.186,370
3,490
 1.87
 159,473
3,189
 2.00
 
Loans(a):
    
Loans:    
U.S.617,043
31,235
 5.06
 635,846
30,165
 4.74
 
Non-U.S.109,407
2,386
 2.18
 103,329
2,229
 2.16
 
Other assets, predominantly U.S.40,334
538
 1.33
 40,879
663
 1.62
 
Total interest-earning assets1,970,231
53,693
 2.73
 2,049,093
52,516
 2.56
 
Interest-bearing liabilities        
Interest-bearing deposits:        
U.S.582,282
1,067
 0.18
 620,708
813
 0.13
 
Non-U.S.240,499
1,000
 0.42
 248,130
820
 0.33
 
Federal funds purchased and securities loaned or sold under repurchase agreements:        
U.S.161,256
103
(d) 
0.06
(d) 
146,025
130
(c) 
0.09
(c) 
Non-U.S.77,295
479
 0.62
 62,535
474
 0.76
 
Trading liabilities - debt, short-term and other liabilities(a):
    
Trading liabilities - debt, short-term and other liabilities:    
U.S.176,870
98
(c) 
0.06
 194,771
(284)
(b) 
(0.15) 
Non-U.S.79,741
1,445
 1.81
 85,282
1,130
 1.33
 
Beneficial interests issued by consolidated VIEs, predominantly U.S.54,832
478
 0.87
 48,017
405
 0.84
 
Long-term debt:        
U.S.250,957
4,949
 1.97
 257,181
4,366
 1.70
 
Non-U.S.13,126
58
 0.45
 13,088
43
 0.33
 
Intracompany funding:        
U.S.(181,109)(339) 
 (122,467)(176) 
 
Non-U.S.181,109
339
 
 122,467
176
 
 
Total interest-bearing liabilities1,636,858
9,677
 0.59
 1,675,737
7,897
 0.47
 
Noninterest-bearing liabilities(b)(a)
333,373
    373,356
    
Total investable funds$1,970,231
$9,677
 0.49% $2,049,093
$7,897
 0.39% 
Net interest income and net yield: $44,016
 2.23%  $44,619
 2.18% 
U.S. 35,446
 2.58
  37,018
 2.46
 
Non-U.S. 8,570
 1.43
  7,601
 1.39
 
Percentage of total assets and liabilities attributable to non-U.S. operations:        
Assets  32.6
   28.9
 
Liabilities  23.5
   22.6
 
(a)2011 has been reclassified to conform with the current presentation.
(b)Represents the amount of noninterest-bearing liabilities funding interest-earning assets.
(c)(b)Negative interest income and yield, for the years ended December 31, 2014, 2013 and 2012 is a result of increased client-driven demand for certain securities combined with the impact of low interest rates; the offset of this matched bookstock borrow activity is reflected as lower net interest expense reported within trading liabilities - debt, short-term and other liabilities.
(d)(c)Reflects a benefit from the favorable market environments for dollar-roll financings.

(d)Prior period amounts have been reclassified to conform with the current period presentation.

348316  


U.S. net interest income was $35.437.0 billion in 20132014, a decreaseincrease of $131 million1.5 billion from the prior year. Net interest income from non-U.S. operations was $8.67.6 billion for 20132014, a decrease of $1.8 billion902 million from $10.3$8.5 billion in 20122013. For
 
For further information, see the “Net interest income” discussion in Consolidated Results of Operations on pages 71–7468–71.


(Table continued from previous page)

        
2012 2011 
Average balanceInterest Average rate  Average balanceInterest Average rate 
           
           
$79,992
$168
 0.21%  $51,123
$127
 0.25% 
38,471
387
 1.01
  28,660
472
 1.65
 
           
137,874
872
 0.63
  106,927
690
 0.65
 
101,829
1,570
 1.54
  104,873
1,833
 1.75
 
           
70,084
(407)
(c) 
(0.58)  65,702
(358)
(c) 
(0.54) 
61,362
404
 0.66
  63,075
468
 0.74
 
           
119,854
4,592
 3.83
  123,078
5,071
 4.12
 
114,370
4,693
 4.10
  141,863
6,238
 4.40
 
           
161,727
3,991
 2.47
  183,692
5,761
 3.14
 
201,503
4,331
 2.15
  154,202
3,701
 2.40
 
           
620,615
33,167
 5.34
  611,057
34,846
 5.70
 
101,769
2,779
 2.73
  82,466
2,368
 2.87
 
32,967
259
 0.79
  44,637
606
 1.36
 
1,842,417
56,806
 3.08
  1,761,355
61,823
 3.51
 
           
           
512,589
1,345
 0.26
  472,645
1,680
 0.36
 
238,509
1,310
 0.55
  261,038
2,175
 0.83
 
           
181,460
4
(d) 

(d) 
 203,899
(92)
(d) 
(0.05)
(d) 
67,101
531
 0.79
  52,384
626
 1.20
 
           
176,755
(82) (0.05)  171,731
573
 0.34
 
67,484
1,335
 1.98
  77,453
1,766
 2.27
 
60,234
648
 1.08
  68,523
767
 1.12
 
           
230,101
5,998
 2.61
  252,506
6,041
 2.39
 
15,561
64
 0.41
  20,479
68
 0.33
 
           
(253,906)(551) 
  (190,282)(600) 
 
253,906
551
 
  190,282
600
 
 
1,549,794
11,153
 0.72
  1,580,658
13,604
 0.86
 
292,623
     180,697
    
$1,842,417
$11,153
 0.60%  $1,761,355
$13,604
 0.77% 
 $45,653
 2.48%   $48,219
 2.74% 
 35,315
 2.91
   38,399
 3.25
 
 10,338
 1.65
   9,820
 1.69
 
           
   36.2
     36.3
 
   23.4
     24.9
 
(Table continued from previous page)        
2013 2012 
Average balanceInterest Average rate  Average balanceInterest Average rate 
           
           
$233,850
$572
 0.24%  $79,992
$168
 0.21% 
35,118
346
 0.99
  38,471
387
 1.01
 
           
129,600
793
 0.61
  137,874
872
 0.63
 
101,967
1,147
 1.13
  101,829
1,570
 1.54
 
           
69,377
(376)
(b) 
(0.54)  70,084
(407)
(b) 
(0.58) 
48,923
249
 0.51
  61,362
404
 0.66
 
 
          
120,985
4,301
(d) 
3.56
(d) 
 119,854
4,562
(d) 
3.81
(d) 
106,784
3,890
(d) 
3.64
(d) 
 114,370
4,613
(d) 
4.03
(d) 
           
170,473
4,795
 2.81
  161,727
3,991
 2.47
 
186,370
3,490
 1.87
  201,503
4,331
 2.15
 
           
617,043
31,235
 5.06
  620,615
33,167
 5.34
 
109,407
2,386
 2.18
  101,769
2,779
 2.73
 
40,334
538
 1.33
  32,967
259
 0.79
 
1,970,231
53,366
(d) 
2.71
(d) 
 1,842,417
56,696
(d) 
3.08
(d) 
 
          
 
          
582,282
1,067
 0.18
  512,589
1,345
 0.26
 
240,499
1,000
 0.42
  238,509
1,310
 0.55
 
           
161,256
103
(c) 
0.06
(c) 
 181,460
4
(c) 

(c) 
77,295
479
 0.62
  67,101
531
 0.79
 
 
          
176,870
5
(b)(d) 

(d) 
 176,755
(150)
(b)(d) 
(0.08)
(d) 
79,741
1,211
(d) 
1.52
(d) 
 67,484
1,293
(d) 
1.92
(d) 
54,832
478
 0.87
  60,234
648
 1.08
 
           
250,957
4,949
 1.97
  230,101
5,998
 2.61
 
13,126
58
 0.45
  15,561
64
 0.41
 
 
          
(181,109)(339) 
  (253,906)(551) 
 
181,109
339
 
  253,906
551
 
 
1,636,858
9,350
(d) 
0.57
(d) 
 1,549,794
11,043
(d) 
0.71
(d) 
333,373
     292,623
    
$1,970,231
$9,350
(d) 
0.47%
(d) 
 $1,842,417
$11,043
(d) 
0.60%
(d) 
 44,016
 2.23%   45,653
 2.48% 
 35,492
 2.59
   35,353
 2.91
 
 8,524
 1.42
   10,300
 1.65
 
           
   32.6
     36.2
 
   23.5
     23.4
 


  349317

Changes in net interest income, volume and rate analysis


The table below presents an analysis of the effect on net interest income of volume and rate changes for the periods 2014 versus 2013 and 2013 versus 2012 and 2012 versus 2011. In this analysis, when the change cannot be isolated to either volume or rate, it has been allocated to volume.
2013 versus 2012 2012 versus 20112014 versus 2013 2013 versus 2012 
Increase/(decrease) due to change in:   Increase/(decrease) due to change in:  Increase/(decrease) due to change in:   Increase/(decrease) due to change in:   
Year ended December 31,
(On a taxable-equivalent basis: in millions)
Volume Rate 
Net
change
 Volume Rate 
Net
change
Volume Rate 
Net
change
 Volume Rate 
Net
change
 
Interest-earning assets                       
Deposits with banks:                       
U.S.$380
 $24
 $404
 $61
 $(20) $41
$230
 $23
 $253
 $380
 $24
 $404
 
Non-U.S.(33) (8) (41) 98
 (183) (85)(56) 42
 (14) (33) (8) (41) 
Federal funds sold and securities purchased under resale agreements:                 
 
   
U.S.(51) (28) (79) 203
 (21) 182
(22) (52) (74) (51) (28) (79) 
Non-U.S.(6) (417) (423) (43) (220) (263)31
 (255) (224) (6) (417) (423) 
Securities borrowed:                 
 
   
U.S.3
 28
 31
 (23) (26) (49)(58) (139) (197) 3
 28
 31
 
Non-U.S.(63) (92) (155) (14) (50) (64)(16) (161) (177) (63) (92) (155) 
Trading assets – debt instruments:                 
 
   
U.S.44
 (288) (244) (122) (357) (479)(413) 157
 (256) 34
(a) 
(295)
(a) 
(261)
(a) 
Non-U.S.(306) (217) (523) (1,119) (426) (1,545)(197) (352) (549) (273)
(a) 
(450)
(a) 
(723)
(a) 
Securities:                 
     
U.S.254
 550
 804
 (539) (1,231) (1,770)785
 1,006
 1,791
 254
 550
 804
 
Non-U.S.(277) (564) (841) 1,016
 (386) 630
(543) 242
 (301) (277) (564) (841) 
Loans:                   
   
U.S.(194) (1,738) (1,932) 521
 (2,200) (1,679)905
 (1,975) (1,070) (194) (1,738) (1,932) 
Non-U.S.167
 (560) (393) 526
 (115) 411
(135) (22) (157) 167
 (560) (393) 
Other assets, predominantly U.S.101
 178
 279
 (93) (254) (347)8
 117
 125
 101
 178
 279
 
Change in interest income19
 (3,132) (3,113) 472
 (5,489) (5,017)519
 (1,369) (850) 42
(a) 
(3,372)
(a) 
(3,330)
(a) 
Interest-bearing liabilities                       
Interest-bearing deposits:                       
U.S.132
 (410) (278) 138
 (473) (335)37
 (291) (254) 132
 (410) (278) 
Non-U.S.
 (310) (310) (134) (731) (865)36
 (216) (180) 
 (310) (310) 
Federal funds purchased and securities loaned or sold under repurchase agreements:                 
 
   
U.S.(10) 109
 99
 (6) 102
 96
(21) 48
 27
 (10) 109
 99
 
Non-U.S.62
 (114) (52) 120
 (215) (95)(113) 108
 (5) 62
 (114) (52) 
Trading liabilities - debt, short-term and other liabilities                   
   
U.S.(12) 192
 180
 15
 (670) (655)(27) (262) (289) (5)
(a) 
160
(a) 
155
(a) 
Non-U.S.225
 (115) 110
 (206) (225) (431)71
 (152) (81) 185
(a) 
(267)
(a) 
(82)
(a) 
Beneficial interests issued by consolidated VIEs, predominantly U.S.(44) (126) (170) (92) (27) (119)(57) (16) (73) (44) (126) (170) 
Long-term debt:                 

 

 

 
U.S.424
 (1,473) (1,049) (599) 556
 (43)95
 (678) (583) 424
 (1,473) (1,049) 
Non-U.S.(12) 6
 (6) (20) 16
 (4)1
 (16) (15) (12) 6
 (6) 
Intracompany funding:           
Intercompany funding:            
U.S.136
 76
 212
 (141) 190
 49
72
 91
 163
 136
 76
 212
 
Non-U.S.(136) (76) (212) 141
 (190) (49)(72) (91) (163) (136) (76) (212) 
Change in interest expense765
 (2,241) (1,476) (784) (1,667) (2,451)22
 (1,475) (1,453) 732
(a) 
(2,425)
(a) 
(1,693)
(a) 
Change in net interest income$(746) $(891) $(1,637) $1,256
 $(3,822) $(2,566)$497
 $106
 $603
 $(690)
(a) 
$(947)
(a) 
$(1,637) 
(a) Prior period amounts have been reclassified to conform with the current period presentation.


350318  

Securities portfolio


For information regarding the securities portfolio as of December 31, 20132014 and 20122013, and for the years ended December 31, 20132014 and 20122013, see Note 12 on pages 249–254.12. For the available–for–sale securities portfolio, at December 31, 20112012, the fair value and amortized cost of U.S. Treasury and government agency obligations was $115.5$110.5 billion and $110.2$105.7 billion,, respectively; the fair value and amortized cost of all other available–for–sale securities was $249.3$260.6 billion and $248.7$254.2 billion,, respectively; and the total fair value and amortized cost of the total available–for–sale securities portfolio was $364.8$371.1 billion and $358.9$359.9 billion respectively.
At December 31, 20112012, the fair value and amortized cost of U.S. Treasury and government agency obligations in the held-to-maturity securities portfolio was $13$8 million and $12$7 million,, respectively. There were no other held-to-maturity securities at December 31, 20112012.



  351319

Loan portfolio

The table below presents loans on the line-of-business basisby portfolio segment and loan class that isare presented in Credit Risk Management on page 112, pages 113–119, 130 and 120–129,page 120, and in Note 14, on pages 258–283, at the periods indicated.
December 31, (in millions)2013201220112010200920142013201220112010
U.S. Consumer, excluding credit card loans 
U.S. consumer, excluding credit card loans 
Home equity$76,790
$88,356
$100,497
$112,844
$127,945
$69,837
$76,790
$88,356
$100,497
$112,844
Mortgage129,008
123,277
128,709
134,284
143,129
139,973
129,008
123,277
128,709
134,284
Auto52,757
49,913
47,426
48,367
46,031
54,536
52,757
49,913
47,426
48,367
Other30,508
31,074
31,795
32,123
33,392
31,028
30,508
31,074
31,795
32,123
Total U.S. Consumer, excluding credit card loans289,063
292,620
308,427
327,618
350,497
Credit Card Loans 
U.S. Credit Card loans125,308
125,277
129,587
134,781
76,490
Non-U.S. Credit Card loans2,483
2,716
2,690
2,895
2,296
Total Credit Card loans127,791
127,993
132,277
137,676
78,786
Total Consumer loans416,854
420,613
440,704
465,294
429,283
Total U.S. consumer, excluding credit card loans295,374
289,063
292,620
308,427
327,618
Credit card Loans 
U.S. credit card loans129,067
125,308
125,277
129,587
134,781
Non-U.S. credit card loans1,981
2,483
2,716
2,690
2,895
Total credit card loans131,048
127,791
127,993
132,277
137,676
Total consumer loans426,422
416,854
420,613
440,704
465,294
U.S. wholesale loans  
Commercial and industrial79,436
77,900
65,958
50,912
51,113
78,664
79,436
77,900
65,958
50,912
Real estate67,815
59,369
53,230
51,734
54,970
77,022
67,815
59,369
53,230
51,734
Financial institutions11,087
10,708
8,489
12,120
13,557
13,735
11,087
10,708
8,489
12,120
Government agencies8,316
7,962
7,236
6,408
5,634
7,574
8,316
7,962
7,236
6,408
Other48,158
50,948
52,126
38,298
23,811
49,846
48,158
50,948
52,126
38,298
Total U.S. wholesale loans214,812
206,887
187,039
159,472
149,085
226,841
214,812
206,887
187,039
159,472
Non-U.S. wholesale loans  
Commercial and industrial36,447
36,674
31,108
19,053
20,188
34,782
36,447
36,674
31,108
19,053
Real estate1,621
1,757
1,748
1,973
2,270
2,224
1,621
1,757
1,748
1,973
Financial institutions22,813
26,564
30,262
20,043
11,848
21,099
22,813
26,564
30,262
20,043
Government agencies2,146
1,586
583
870
1,707
1,122
2,146
1,586
583
870
Other43,725
39,715
32,276
26,222
19,077
44,846
43,725
39,715
32,276
26,222
Total non-U.S. wholesale loans106,752
106,296
95,977
68,161
55,090
104,073
106,752
106,296
95,977
68,161
Total wholesale loans  
Commercial and industrial115,883
114,574
97,066
69,965
71,301
113,446
115,883
114,574
97,066
69,965
Real estate69,436
61,126
54,978
53,707
57,240
79,246
69,436
61,126
54,978
53,707
Financial institutions33,900
37,272
38,751
32,163
25,405
34,834
33,900
37,272
38,751
32,163
Government agencies10,462
9,548
7,819
7,278
7,341
8,696
10,462
9,548
7,819
7,278
Other91,883
90,663
84,402
64,520
42,888
94,692
91,883
90,663
84,402
64,520
Total wholesale loans321,564
313,183
283,016
227,633
204,175
330,914
321,564
313,183
283,016
227,633
Total loans(a)
$738,418
$733,796
$723,720
$692,927
$633,458
$757,336
$738,418
$733,796
$723,720
$692,927
Memo:  
Loans held-for-sale$12,230
$4,406
$2,626
$5,453
$4,876
$7,217
$12,230
$4,406
$2,626
$5,453
Loans at fair value2,011
2,555
2,097
1,976
1,364
2,611
2,011
2,555
2,097
1,976
Total loans held-for-sale and loans at fair value$14,241
$6,961
$4,723
$7,429
$6,240
$9,828
$14,241
$6,961
$4,723
$7,429
(a)
Loans (other than purchased credit-impaired loans and those for which the fair value option have been elected) are presented net of unearned income, unamortized discounts and premiums, and net deferred loan costs of $1.3 billion, $1.9 billion, $2.5 billion, $2.7 billion, and $1.9 billion and $1.4 billion at December 31, 2014, 2013, 2012, 2011, and 2010 and 2009, respectively.

352320  


Maturities and sensitivity to changes in interest rates
The table below sets forth, at December 31, 20132014, wholesale loan maturity and distribution between fixed and floating interest rates based on the stated terms of the loan agreements. The table below also reflects the line-of-business basispresents loans by loan class that isare presented in Credit Risk ManagementWholesale credit portfolio on pages 119, 130120–127 and 120–129, and in Note 14 on pages 258–283.14. The table does not include the impact of derivative instruments.
December 31, 2013 (in millions)
Within
1 year (a)
1-5
years
After 5
years
Total
December 31, 2014 (in millions)
Within
1 year (a)
1-5
years
After 5
years
Total
U.S.  
Commercial and industrial$11,776
$47,361
$20,299
$79,436
$13,106
$52,053
$13,505
$78,664
Real estate4,282
16,538
46,995
67,815
5,238
18,523
53,261
77,022
Financial institutions5,715
4,848
524
11,087
7,015
6,229
491
13,735
Government agencies1,527
2,454
4,335
8,316
970
2,411
4,193
7,574
Other19,243
25,087
3,828
48,158
20,897
27,272
1,677
49,846
Total U.S.42,543
96,288
75,981
214,812
47,226
106,488
73,127
226,841
Non-U.S.  
Commercial and industrial13,385
14,649
8,413
36,447
12,329
16,644
5,809
34,782
Real estate563
952
106
1,621
781
1,324
119
2,224
Financial institutions18,271
4,211
331
22,813
16,805
3,947
347
21,099
Government agencies810
612
724
2,146
29
320
773
1,122
Other32,782
9,814
1,129
43,725
35,571
8,707
568
44,846
Total non-U.S.65,811
30,238
10,703
106,752
65,515
30,942
7,616
104,073
Total wholesale loans$108,354
$126,526
$86,684
$321,564
$112,741
$137,430
$80,743
$330,914
Loans at fixed interest rates $12,144
$54,612
  $10,387
$54,847
 
Loans at variable interest rates 114,382
32,072
  127,043
25,896
 
Total wholesale loans $126,526
$86,684
  $137,430
$80,743
 
(a)Includes demand loans and overdrafts.
Risk elements
The following tables set forth nonperforming assets, contractually past-due assets, and accruing restructured loans with the line-of-business basisby portfolio segment and loan class that isare presented in Credit Risk Management on pages 119page 112, 121–122pages 113–114 and 130page 120, at the periods indicated.
December 31, (in millions)2013201220112010200920142013201220112010
Nonperforming assets  
U.S. nonaccrual loans:  
Consumer, excluding credit card loans$7,496
$9,174
$7,411
$8,833
$10,657
$6,509
$7,496
$9,174
$7,411
$8,833
Credit Card loans
1
1
2
3
Credit card loans

1
1
2
Total U.S. nonaccrual consumer loans7,496
9,175
7,412
8,835
10,660
6,509
7,496
9,175
7,412
8,835
Wholesale:  
Commercial and industrial317
702
936
1,745
2,182
184
317
702
936
1,745
Real estate338
520
886
2,390
2,647
237
338
520
886
2,390
Financial institutions19
60
76
111
663
12
19
60
76
111
Government agencies1



4

1



Other97
153
234
267
348
59
97
153
234
267
Total U.S. wholesale nonaccrual loans772
1,435
2,132
4,513
5,844
492
772
1,435
2,132
4,513
Total U.S. nonaccrual loans8,268
10,610
9,544
13,348
16,504
7,001
8,268
10,610
9,544
13,348
Non-U.S. nonaccrual loans:  
Consumer, excluding credit card loans









Credit Card loans




Total Non-U.S. nonaccrual consumer loans




Credit card loans




Total non-U.S. nonaccrual consumer loans




Wholesale:  
Commercial and industrial116
131
79
234
281
21
116
131
79
234
Real estate88
89

585
241
23
88
89

585
Financial institutions8


30
118
7
8


30
Government agencies
5
16
22



5
16
22
Other60
57
354
622
420
81
60
57
354
622
Total non-U.S. Wholesale nonaccrual loans272
282
449
1,493
1,060
Total Non-U.S. nonaccrual loans272
282
449
1,493
1,060
Total non-U.S. wholesale nonaccrual loans132
272
282
449
1,493
Total non-U.S. nonaccrual loans132
272
282
449
1,493
Total nonaccrual loans8,540
10,892
9,993
14,841
17,564
7,133
8,540
10,892
9,993
14,841
Derivative receivables415
239
297
159
736
275
415
239
297
159
Assets acquired in loan satisfactions751
775
1,025
1,682
1,648
559
751
775
1,025
1,682
Nonperforming assets$9,706
$11,906
$11,315
$16,682
$19,948
$7,967
$9,706
$11,906
$11,315
$16,682
Memo:  
Loans held-for-sale$26
$18
$110
$341
$234
$95
$26
$18
$110
$341
Loans at fair value(a)
197
265
73
155
111
21
197
265
73
155
Total loans held-for-sale and loans at fair value$223
$283
$183
$496
$345
$116
$223
$283
$183
$496
(a)In 2013 certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. Prior periods were revised to conform with the current presentation.


  353321



December 31, (in millions)2013201220112010200920142013201220112010
Contractually past-due loans(a)
  
U.S. loans:  
Consumer, excluding credit card loans$428
$525
$551
$625
$542
$367
$428
$525
$551
$625
Credit Card loans997
1,268
1,867
3,015
3,443
Total U.S. Consumer loans1,425
1,793
2,418
3,640
3,985
Credit card loans893
997
1,268
1,867
3,015
Total U.S. consumer loans1,260
1,425
1,793
2,418
3,640
Wholesale:  
Commercial and industrial14
19

7
23
14
14
19

7
Real estate14
69
84
109
114
33
14
69
84
109
Financial institutions
6
2
2
6


6
2
2
Government agencies









Other16
30
6
171
75
26
16
30
6
171
Total U.S. Wholesale loans44
124
92
289
218
Total U.S. wholesale loans73
44
124
92
289
Total U.S. loans1,469
1,917
2,510
3,929
4,203
1,333
1,469
1,917
2,510
3,929
Non-U.S. loans:  
Consumer, excluding credit card loans









Credit Card loans25
34
36
38
38
Total Non-U.S. Consumer loans25
34
36
38
38
Credit card loans2
25
34
36
38
Total non-U.S. consumer loans2
25
34
36
38
Wholesale:  
Commercial and industrial



5





Real estate









Financial institutions6





6



Government agencies









Other
14
8
70
109
3

14
8
70
Total non-U.S. Wholesale loans6
14
8
70
114
Total non-U.S. wholesale loans3
6
14
8
70
Total non-U.S. loans31
48
44
108
152
5
31
48
44
108
Total contractually past due loans$1,500
$1,965
$2,554
$4,037
$4,355
$1,338
$1,500
$1,965
$2,554
$4,037
(a)Represents accruing loans past-due 90 days or more as to principal and interest, which are not characterized as nonaccrual loans.


December 31, (in millions)2013201220112010200920142013201220112010
Accruing restructured loans(a)
  
U.S.:  
Consumer, excluding credit card loans$9,173
$9,033
$7,310
$4,256
$2,160
$7,814
$9,173
$9,033
$7,310
$4,256
Credit Card loans(b)
3,115
4,762
7,214
10,005
6,245
Total U.S. Consumer loans12,288
13,795
14,524
14,261
8,405
Credit card loans(b)
2,029
3,115
4,762
7,214
10,005
Total U.S. consumer loans9,843
12,288
13,795
14,524
14,261
Wholesale:  
Commercial and industrial
29
68


10

29
68

Real estate27
7
48
76
5
31
27
7
48
76
Financial institutions

2





2

Other3

6


1
3

6

Total U.S. Wholesale loans30
36
124
76
5
Total U.S. wholesale loans42
30
36
124
76
Total U.S.12,318
13,831
14,648
14,337
8,410
9,885
12,318
13,831
14,648
14,337
Non-U.S.:  
Consumer, excluding credit card loans









Credit Card loans(b)





Total Non-U.S. Consumer loans




Credit card loans(b)





Total non-U.S. consumer loans




Wholesale:  
Commercial and industrial
24
48
49
31


24
48
49
Real estate



582





Other









Total non-U.S. Wholesale loans
24
48
49
613
Total non-U.S. wholesale loans

24
48
49
Total non-U.S.
24
48
49
613


24
48
49
Total accruing restructured notes$12,318
$13,855
$14,696
$14,386
$9,023
$9,885
$12,318
$13,855
$14,696
$14,386
(a)Represents performing loans modified in troubled debt restructurings in which an economic concession was granted by the Firm and the borrower has demonstrated its ability to repay the loans according to the terms of the restructuring. As defined in accounting principles generally accepted in the United States of America (“U.S. GAAP”),GAAP, concessions include the reduction of interest rates or the deferral of interest or principal payments, resulting from deterioration in the borrowers’ financial condition. Excludes nonaccrual assets and contractually past-due assets, which are included in the sections above.
(b)Includes credit card loans that have been modified in a troubled debt restructuring.

For a discussion of nonaccrual loans, past-due loan accounting policies, and accruing restructured loans see Credit Risk Management on pages 117–141110–111, and Note 14 on pages 258–283.14.

354322  


Impact of nonaccrual loans and accruing restructured loans on interest income
The negative impact on interest income from nonaccrual loans represents the difference between the amount of interest income that would have been recorded on such nonaccrual loans according to their original contractual terms had they been performing and the amount of interest that actually was recognized on a cash basis. The negative impact on interest income from accruing restructured loans represents the difference between the amount of interest income that would have been recorded on such loans according to their original contractual terms and the amount of interest that actually was recognized under the modified terms. The following table sets forth this data for the years specified. The change in foregone interest income from 20112012 through 20132014 was primarily driven by the change in the levels of nonaccrual loans.
Year ended December 31, (in millions)201320122011201420132012
Nonaccrual loans  
U.S.:  
Consumer, excluding credit card:  
Gross amount of interest that would have been recorded at the original terms$719
804
669
$563
$719
$804
Interest that was recognized in income(298)(302)(128)(268)(298)(302)
Total U.S. Consumer, excluding credit card421
502
541
Credit Card: 
Total U.S. consumer, excluding credit card295
421
502
Credit card: 
Gross amount of interest that would have been recorded at the original terms





Interest that was recognized in income





Total U.S. credit card





Total U.S. Consumer421
502
541
Total U.S. consumer295
421
502
Wholesale:  
Gross amount of interest that would have been recorded at the original terms29
54
80
28
29
54
Interest that was recognized in income(9)(4)(4)(9)(9)(4)
Total U.S. Wholesale20
50
76
Total U.S. wholesale19
20
50
Negative impact - U.S.441
552
617
314
441
552
Non-U.S.:  
Consumer, excluding credit card:  
Gross amount of interest that would have been recorded at the original terms





Interest that was recognized in income





Total Non-U.S. Consumer, excluding credit card


Credit Card: 
Total non-U.S. consumer, excluding credit card


Credit card: 
Gross amount of interest that would have been recorded at the original terms





Interest that was recognized in income





Total Non U.S. credit card


Total Non U.S. Consumer


Total non-U.S. credit card


Total non-U.S. consumer


Wholesale: (a)
  
Gross amount of interest that would have been recorded at the original terms36
14
10
7
36
14
Interest that was recognized in income

(2)


Total non-U.S. wholesale36
14
8
7
36
14
Negative impact — non-U.S.36
14
8
7
36
14
Total negative impact on interest income$477
$566
$625
$321
$477
$566
(a)During 2013, certain loans that resulted from restructurings that were previously classified as performing were reclassified as nonperforming loans. The gross amount of interest that would have been recorded at the original terms has been adjusted accordingly. Prior periods were revised to conform with the current presentation.

  355323


Year ended December 31, (in millions)201320122011201420132012
Accruing restructured loans  
U.S.:  
Consumer, excluding credit card:  
Gross amount of interest that would have been recorded at the original terms$758
$729
$537
$629
$758
$729
Interest that was recognized in income(395)(417)(304)(339)(395)(417)
Total U.S. Consumer, excluding credit card363
312
233
Credit Card: 
Total U.S. consumer, excluding credit card290
363
312
Credit card: 
Gross amount of interest that would have been recorded at the original terms602
805
1,150
377
602
805
Interest that was recognized in income(198)(308)(463)(123)(198)(308)
Total U.S. Credit Card404
497
687
Total U.S. Consumer767
809
920
Total U.S. credit card254
404
497
Total U.S. consumer544
767
809
Wholesale:(a)
  
Gross amount of interest that would have been recorded at the original terms1
1
2

1
1
Interest that was recognized in income(1)(2)(2)
(1)(2)
Total U.S. wholesale
(1)


(1)
Negative impact — U.S.767
808
920
544
767
808
Non-U.S.:  
Consumer, excluding credit card:  
Gross amount of interest that would have been recorded at the original terms





Interest that was recognized in income





Total Non-U.S. Consumer, excluding credit card


Credit Card: 
Total non-U.S. consumer, excluding credit card


Credit card: 
Gross amount of interest that would have been recorded at the original terms





Interest that was recognized in income





Total Non U.S. Credit Card


Total Non U.S. Consumer


Total non-U.S. credit card


Total non-U.S. consumer


Wholesale:(a)
  
Gross amount of interest that would have been recorded at the original terms
1
4


1
Interest that was recognized in income
(1)(3)

(1)
Total non-U.S. wholesale

1



Negative impact — non-U.S.

1



Total negative impact on interest income$767
$808
$921
$544
$767
$808
(a)Predominantly real estate-related.


356324  


Cross-border outstandings
Cross-border disclosure is based on the Federal Financial Institutions Examination Council’s (“FFIEC”) guidelines governing the determination of cross-border risk.
The reporting of country exposure under the FFIEC bank regulatory requirements provides information on the distribution, by country and sector, of claims on, and liabilities to, foreign residents held by U.S. banks and bank holding companies and is used by the regulatory agencies to determine the presence of credit and related risks,
 
including transfer and country risk. Country location under the FFIEC bank regulatory reporting is based on where the entity or counterparty is legallegally established.
JPMorgan Chase’s total cross-border exposure tends to fluctuate greatly, and the amount of exposure at year-end tends to be a function of timing rather than representing a consistent trend. For a further discussion of JPMorgan Chase’s country risk exposure, see Country Risk Management on pages 149–152137–138.


The following table lists all countries in which JPMorgan Chase’s cross-border outstandings exceed 0.75% of consolidated assets as of the dates specified.
Cross-border outstandings exceeding 0.75% of total assets(a)(b)
(in millions)December 31,GovernmentsBanks
Other(c)
Net local
country
assets
Total cross-border outstandings(d)
Commitments(e)
Total exposureDecember 31,GovernmentsBanks
Other(c)
Net local
country
assets
Total cross-border outstandings(d)
Commitments(e)
Total exposure
Cayman Islands2013$9
$232
$70,005
$
$70,246
$21,851
$92,097
2014$2
$199
$67,810
$115
$68,126
$25,886
$94,012
2012234
35
68,588

68,857
2,645
71,502
20139
232
70,006

70,247
21,928
92,175
2011266
64
55,856

56,186
6,869
63,055
2012234
35
68,588

68,857
2,645
71,502
France2013$10,512
$11,141
$38,415
$2,424
$62,492
$229,025
$291,517
2014$13,544
$8,670
$23,254
$2,222
$47,690
$188,703
$236,393
201210,706
18,979
26,796
1,714
58,195
91,632
149,827
201310,512
12,448
38,415
2,486
63,861
235,173
299,034
20113,025
20,167
29,006
1,348
53,546
100,897
154,443
201210,706
18,979
26,796
1,714
58,195
91,632
149,827
Japan2013$956
$20,892
$12,973
$25,262
$60,083
$52,040
$112,123
2014$522
$11,211
$3,922
$24,257
$39,912
$67,480
$107,392
20122,016
30,616
7,708
23,680
64,020
57,023
121,043
2013957
16,286
12,972
30,811
61,026
60,310
121,336
20113,135
32,334
3,904
35,938
75,311
57,858
133,169
20122,016
30,616
7,708
23,680
64,020
57,023
121,043
Netherlands2013$995
$4,350
$32,792
$
$38,137
$96,561
$134,698
Germany2014$22,772
$4,524
$8,522
$
$35,818
$173,121
$208,939
201248
5,947
36,625

42,620
41,481
84,101
201325,514
4,078
7,057

36,649
214,375
251,024
2011130
9,433
39,454

49,017
45,108
94,125
201211,376
21,944
11,674
321
45,315
92,597
137,912
Germany2013$19,242
$8,781
$8,281
$
$36,304
$210,001
$246,305
Netherlands2014$1,551
$3,157
$24,792
$
$29,500
$86,039
$115,539
201211,376
21,944
11,674
321
45,315
92,597
137,912
20131,024
4,349
32,765

38,138
97,797
135,935
20119,337
21,565
7,328

38,230
104,115
142,345
201248
5,947
36,625

42,620
41,481
84,101
Italy2013$10,301
$4,546
$5,644
$1,418
$21,909
$135,274
$157,183
2014$14,297
$5,293
$5,221
$550
$25,361
$128,269
$153,630
20129,939
3,703
2,786
1,254
17,682
73,190
90,872
201310,302
4,440
5,643
1,524
21,909
135,711
157,620
20118,155
4,407
2,736
1,347
16,645
70,889
87,534
20129,939
3,703
2,786
1,254
17,682
73,190
90,872
Spain2013$2,547
$9,330
$9,546
$217
$21,640
$79,517
$101,157
Brazil2014$2,650
$2,874
$5,258
$7,804
$18,586
$10,644
$29,230
20121,204
8,458
6,643
129
16,434
46,299
62,733
20132,332
3,521
4,899
4,384
15,136
10,148
25,284
2011597
10,047
3,509
830
14,983
42,483
57,466
20124,951
4,373
6,456
9,463
25,243
8,841
34,084
Ireland2013$99
$4,175
$13,878
$
$18,152
$11,556
$29,708
2014$131
$4,007
$13,613
$
$17,751
$12,734
$30,485
201297
2,818
12,598

15,513
8,912
24,425
201399
4,175
13,878

18,152
11,709
29,861
201187
2,530
11,109

13,726
9,855
23,581
201297
2,818
12,598

15,513
8,912
24,425
Spain2014$1,887
$6,290
$4,458
$79
$12,714
$71,501
$84,215
20132,549
9,332
9,543
217
21,641
80,137
101,778
20121,204
8,458
6,643
129
16,434
46,299
62,733
Switzerland2013$73
$1,425
$4,657
$11,579
$17,734
$84,216
$101,950
2014$28
$1,417
$3,291
$660
$5,396
$71,900
$77,296
2012103
4,196
3,638
13,874
21,811
32,408
54,219
201373
1,419
4,657
11,587
17,736
88,530
106,266
2011119
5,596
1,701
30,303
37,719
35,569
73,288
2012103
4,196
3,638
13,874
21,811
32,408
54,219
Brazil2013$2,289
$3,521
$4,942
$4,385
$15,137
$10,038
$25,175
20124,951
4,373
6,456
9,463
25,243
8,841
34,084
20112,928
3,746
5,564
11,683
23,921
10,026
33,947
United Kingdom(b)
2013$1,130
$2,787
$8,840
$
$12,757
$308,289
$321,046
2012408
5,786
8,212

14,406
125,633
140,039
2011668
12,048
13,654

26,370
156,454
182,824
(a)Prior periods were revised to conform with the current presentation.
(b)
Excluded from the table are $915.5is $915.5 billion and $665.3 billion, at December 31, 2012, and 2011, respectively, substantially all of which represent notional amounts related to credit protection sold on indices representing baskets of exposures from multiple European countries, which had previously been reported within the United Kingdom.U.K. Effective with the fourth quarter of 2013, these exposures are reported within individual countries as required by revised regulatory guidance.
(c)Consists primarily of commercial and industrial.
(d)Outstandings includes loans and accrued interest receivable, interest-bearing deposits with banks, acceptances, resale agreements, other monetary assets, cross-border trading debt and equity instruments, fair value of foreign exchange and derivative contracts, and local country assets, net of local country liabilities. The amounts associated with foreign exchange and derivative contracts are presented after taking into account the impact of legally enforceable master netting agreements.
(e)
Commitments include outstanding letters of credit, undrawn commitments to extend credit, and the gross notional value of credit derivatives where JPMorgan Chase is a protection seller.

  357325

Summary of loan and lending-related commitments loss experience

The tables below summarize the changes in the allowance for loan losses and the allowance for lending-related commitments during the periods indicated. For a further discussion, see Allowance for credit losses on pages 139–141128–130, and Note 15 on pages 284–287.15.
Allowance for loan losses   
Year ended December 31, (in millions)20132012201120102009 20142013201220112010
Balance at beginning of year$21,936
$27,609
$32,266
$31,602
$23,164
 $16,264
$21,936
$27,609
$32,266
$31,602
U.S. charge-offs   
U.S. Consumer, excluding credit card:2,754
4,805
5,419
8,383
10,421
 
U.S. Credit Card:4,358
5,624
8,017
15,247
10,217
 
Total U.S. Consumer charge-offs7,112
10,429
13,436
23,630
20,638
 
U.S. Wholesale:  
U.S. consumer, excluding credit card2,132
2,754
4,805
5,419
8,383
U.S. credit card3,682
4,358
5,624
8,017
15,247
Total U.S. consumer charge-offs5,814
7,112
10,429
13,436
23,630
U.S. wholesale: 
Commercial and industrial150
131
197
467
1,233
 44
150
131
197
467
Real estate51
114
221
698
700
 14
51
114
221
698
Financial institutions1
8
102
146
671
 14
1
8
102
146
Government agencies1


3

 25
1


3
Other9
56
149
102
151
 22
9
56
149
102
Total U.S. Wholesale charge-offs212
309
669
1,416
2,755
 
Total U.S. wholesale charge-offs119
212
309
669
1,416
Total U.S. charge-offs7,324
10,738
14,105
25,046
23,393
 5,933
7,324
10,738
14,105
25,046
Non-U.S. charge-offs   
Non-U.S. Consumer, excluding credit card:




 
Non-U.S. Credit Card:114
131
151
163
154
 
Total Non-U.S. Consumer charge-offs114
131
151
163
154
 
Non-U.S. Wholesale:  
Non-U.S. consumer, excluding credit card




Non-U.S. credit card149
114
131
151
163
Total non-U.S. consumer charge-offs149
114
131
151
163
Non-U.S. wholesale: 
Commercial and industrial5
8
1
23
64
 27
5
8
1
23
Real estate11
6
142
239

 4
11
6
142
239
Financial institutions

6

66
 


6

Government agencies
4



 

4


Other13
19
98
311
341
 1
13
19
98
311
Total Non-U.S. Wholesale charge-offs29
37
247
573
471
 
Total Non-U.S. charge-offs143
168
398
736
625
 
Total non-U.S. wholesale charge-offs32
29
37
247
573
Total non-U.S. charge-offs181
143
168
398
736
Total charge-offs7,467
10,906
14,503
25,782
24,018
 6,114
7,467
10,906
14,503
25,782
U.S. recoveries   
U.S. Consumer, excluding credit card:(847)(508)(547)(474)(222) 
U.S. Credit Card loans:(568)(782)(1,211)(1,345)(719) 
Total U.S. Consumer recoveries:(1,415)(1,290)(1,758)(1,819)(941) 
U.S. Wholesale:  
U.S. consumer, excluding credit card(814)(847)(508)(547)(474)
U.S. credit card(383)(568)(782)(1,211)(1,345)
Total U.S. consumer recoveries(1,197)(1,415)(1,290)(1,758)(1,819)
U.S. wholesale: 
Commercial and industrial(27)(335)(60)(86)(53) (49)(27)(335)(60)(86)
Real estate(56)(64)(93)(75)(12) (27)(56)(64)(93)(75)
Financial institutions(90)(37)(207)(74)(3) (12)(90)(37)(207)(74)
Government agencies
(2)
(1)
 

(2)
(1)
Other(6)(21)(36)(25)(25) (36)(6)(21)(36)(25)
Total U.S. Wholesale recoveries(179)(459)(396)(261)(93) (124)(179)(459)(396)(261)
Total U.S. recoveries(1,594)(1,749)(2,154)(2,080)(1,034) (1,321)(1,594)(1,749)(2,154)(2,080)
Non-U.S. recoveries   
Non-U.S. Consumer, excluding credit card:




 
Non-U.S. Credit Card:(25)(29)(32)(28)(18) 
Total Non-U.S. Consumer recoveries(25)(29)(32)(28)(18) 
Non-U.S. Wholesale:  
Non-U.S. consumer, excluding credit card




Non-U.S. credit card(19)(25)(29)(32)(28)
Total non-U.S. consumer recoveries(19)(25)(29)(32)(28)
Non-U.S. wholesale: 
Commercial and industrial(29)(16)(14)(1)(1) 
(29)(16)(14)(1)
Real estate
(2)(14)

 

(2)(14)
Financial institutions(10)(7)(38)

 (14)(10)(7)(38)
Government agencies




 




Other(7)(40)(14)

 (1)(7)(40)(14)
Total Non-U.S. Wholesale recoveries(46)(65)(80)(1)(1) 
Total non-U.S. wholesale recoveries(15)(46)(65)(80)(1)
Total non-U.S. recoveries(71)(94)(112)(29)(19) (34)(71)(94)(112)(29)
Total recoveries(1,665)(1,843)(2,266)(2,109)(1,053) (1,355)(1,665)(1,843)(2,266)(2,109)
Net charge-offs5,802
9,063
12,237
23,673
22,965
 4,759
5,802
9,063
12,237
23,673
Write-offs of PCI loans(a)
53




 533
53



Provision for loan losses188
3,387
7,612
16,822
31,735
 3,224
188
3,387
7,612
16,822
Change in accounting principles(b)



7,494

 



7,494
Other(5)3
(32)21
(332)
(c) 
(11)(5)3
(32)21
Balance at year-end$16,264
$21,936
$27,609
$32,266
$31,602
 $14,185
$16,264
$21,936
$27,609
$32,266
(a)Write-offs of PCI loans are recorded against the allowance for loan losses when actual losses for a pool exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. Any write-offsA write-off of a PCI loans areloan is recognized when the underlying loan is removed from a pool (e.g., upon liquidation). During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance and the recorded investment in the Firm’s PCI loan portfolio, primarily reflecting the cumulative effect of interest forgiveness modifications. This adjustment had no impact to the Firm’s Consolidated statements of income.
(b)
Effective January 1, 2010, the Firm adopted accounting guidance related to variable interest entities (“VIEs”). Upon adoption of the guidance, the Firm consolidated its Firm-sponsored credit card securitization trusts, its Firm-administered multi-seller conduits and certain other consumer loan securitization entities, primarily mortgage-related. As a result, $7.4$7.4 billion,, $14 $14 million and $127$127 million,, respectively, of allowance for loan losses were recorded on-balance sheet with the consolidation of these entities.
(c)Predominantly includes a reclassification in 2009 related to the issuance and retention of securities from the Chase Issuance Trust.

358326  


Allowance for lending-related commitments
Year ended December 31, (in millions)2013201220112010200920142013201220112010
Balance at beginning of year$668
$673
$717
$939
$659
$705
$668
$673
$717
$939
Provision for lending-related commitments37
(2)(38)(183)280
(85)37
(2)(38)(183)
Net charge-offs









Change in accounting principles(a)



(18)




(18)
Other
(3)(6)(21)
2

(3)(6)(21)
Balance at year-end$705
$668
$673
$717
$939
$622
$705
$668
$673
$717
(a)Relates to the adoption of the new accounting guidance related to VIEs.

Loan loss analysis  
As of or for the year ended December 31,
(in millions, except ratios)
2013201220112010200920142013201220112010
Balances  
Loans – average$726,450
$722,384
$693,523
$703,540
$682,885
$739,175
$726,450
$722,384
$693,523
$703,540
Loans – year-end738,418
733,796
723,720
692,927
633,458
757,336
738,418
733,796
723,720
692,927
Net charge-offs(a)
5,802
9,063
12,237
23,673
22,965
4,759
5,802
9,063
12,237
23,673
Allowance for loan losses:  
U.S.$15,382
$20,946
$26,621
$31,111
$29,802
$13,472
$15,382
$20,946
$26,621
$31,111
Non-U.S.882
990
988
1,155
1,800
713
882
990
988
1,155
Total allowance for loan losses$16,264
$21,936
$27,609
$32,266
$31,602
$14,185
$16,264
$21,936
$27,609
$32,266
Nonaccrual loans8,540
10,892
9,993
14,841
17,564
$7,133
$8,540
$10,892
$9,993
$14,841
Ratios  
Net charge-offs to:  
Loans retained – average0.81%1.26%1.78%3.39%3.42%0.65%0.81%1.26%1.78%3.39%
Allowance for loan losses35.67
41.32
44.32
73.37
72.67
33.55
35.67
41.32
44.32
73.37
Allowance for loan losses to:  
Loans retained – year-end(b)
2.25
3.02
3.84
4.71
5.04
1.90
2.25
3.02
3.84
4.71
Nonaccrual loans retained196
207
281
225
184
202
196
207
281
225
(a)
There were no net charge-offs/(recoveries) on lending-related commitments in 2014, 2013, 2012, 2011, or 2010 or 2009.
(b)
The allowance for loan losses as a percentage of retained loans declined from 20092010 to 2013,2014, due to an improvement in credit quality of the consumer and wholesale credit portfolios. For a more detailed discussion of the 20112012 through 20132014 provision for credit losses, see Provision for credit losses on page 141130.

  359327



Deposits
The following table provides a summary of the average balances and average interest rates of JPMorgan Chase’s various deposits for the years indicated.
Year ended December 31,Average balances Average interest ratesAverage balances Average interest rates
(in millions, except interest rates)2013
 2012
 2011
 2013
 2012
 2011
2014
 2013
 2012
 2014
 2013
 2012
U.S. offices                      
Noninterest-bearing$346,765
 $338,652
 $265,522
 % % %$376,947
 $346,765
 $338,652
 % % %
Interest-bearing

 

 

 

 

 

           
Demand63,045
 43,124
 39,177
 0.09
 0.08
 0.08
75,553
 63,045
 43,124
 0.10
 0.09
 0.08
Savings429,289
 383,777
 349,425
 0.13
 0.18
 0.23
459,186
 429,289
 383,777
 0.10
 0.13
 0.18
Time89,948
 85,688
 84,043
 0.51
 0.74
 1.00
86,007
 89,948
 85,688
 0.35
 0.51
 0.74
Total interest-bearing deposits582,282
 512,589
 472,645
 0.18
 0.26
 0.36
620,746
 582,282
 512,589
 0.13
 0.18
 0.26
Total deposits in U.S. offices929,047
 851,241
 738,167
 0.11
 0.16
 0.23
997,693
 929,047
 851,241
 0.08
 0.11
 0.16
Non-U.S. offices                      
Noninterest-bearing19,596
 16,133
 12,785
 
 
 
18,516
 19,596
 16,133
 
 
 
Interest-bearing

 

 

 

 

 

           
Demand196,300
 184,366
 190,092
 0.22
 0.35
 0.66
208,364
 196,300
 184,366
 0.22
 0.22
 0.35
Savings1,374
 846
 637
 0.11
 0.23
 0.14
2,179
 1,374
 846
 0.13
 0.11
 0.23
Time42,825
 53,297
 70,309
 1.32
 1.23
 1.32
37,549
 42,825
 53,297
 0.97
 1.32
 1.23
Total interest-bearing deposits240,499
 238,509
 261,038
 0.42
 0.55
 0.83
248,092
 240,499
 238,509
 0.33
 0.42
 0.55
Total deposits in non-U.S. offices260,095
 254,642
 273,823
 0.38
 0.51
 0.79
266,608
 260,095
 254,642
 0.31
 0.38
 0.51
Total deposits$1,189,142
 $1,105,883
 $1,011,990
 0.17% 0.24% 0.38%$1,264,301
 $1,189,142
 $1,105,883
 0.13% 0.17% 0.24%
At December 31, 2013,2014, other U.S. time deposits in denominations of $100,000 or more totaled $50.6$45.7 billion,, substantially all of which mature in three months or less. In addition, the table below presents the maturities for U.S. time certificates of deposit in denominations of $100,000 or more.
By remaining maturity at
December 31, 2013 (in millions)
Three months
or less
 
Over three months
but within six months
 
Over six months
 but within 12 months
 Over 12 months Total
By remaining maturity at
December 31, 2014 (in millions)
Three months
or less
 
Over three months
but within six months
 
Over six months
 but within 12 months
 Over 12 months Total
U.S. time certificates of deposit ($100,000 or more)$8,439
 $6,642
 $5,387
 $3,786
 $24,254
$12,460
 $4,865
 $2,442
 $6,163
 $25,930


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Short-term and other borrowed funds
The following table provides a summary of JPMorgan Chase’s short-term and other borrowed funds for the years indicated.
As of or for the year ended December 31, (in millions, except rates)2013 2012 2011 2014 2013 2012 
Federal funds purchased and securities loaned or sold under repurchase agreements:            
Balance at year-end$181,163
 $240,103
 $213,532
 $192,101
 $181,163
 $240,103
 
Average daily balance during the year238,551
 248,561
 256,283
 208,560
 238,551
 248,561
 
Maximum month-end balance272,718
 268,931
 289,835
 228,162
 272,718
 268,931
 
Weighted-average rate at December 310.31% 0.23% 0.16% 0.27% 0.31% 0.23% 
Weighted-average rate during the year0.24
 0.22
 0.21
 0.29
 0.24
 0.22
 
            
Commercial paper:            
Balance at year-end$57,848
 $55,367
 $51,631
 $66,344
 $57,848
 $55,367
 
Average daily balance during the year53,717
 50,780
 42,653
 59,916
 53,717
 50,780
 
Maximum month-end balance58,835
 62,875
 51,631
 66,344
 58,835
 62,875
 
Weighted-average rate at December 310.22% 0.21% 0.12% 0.22% 0.22% 0.21% 
Weighted-average rate during the year0.21
 0.18
 0.17
 0.22
 0.21
 0.18
 
            
Other borrowed funds:(a)
            
Balance at year-end$92,774
 $79,258
 $75,181
 $96,455
 $92,774
 $79,258
 
Average daily balance during the year93,937
 79,003
 107,543
 100,189
 93,937
 79,003
 
Maximum month-end balance103,526
 87,815
 124,138
 107,950
 103,526
 87,815
 
Weighted-average rate at December 312.49% 1.83% 1.60% 1.73% 2.49% 1.83% 
Weighted-average rate during the year2.27
 2.49
 2.50
 1.89
 2.27
 2.49
 
            
Short-term beneficial interests:(b)
            
Commercial paper and other borrowed funds:            
Balance at year-end$17,786
 $28,219
 $26,243
 $16,953
 $17,786
 $28,219
 
Average daily balance during the year22,245
 25,653
 25,125
 14,073
 22,245
 25,653
 
Maximum month-end balance28,559
 30,043
 26,780
 17,026
 28,559
 30,043
 
Weighted-average rate at December 310.29% 0.18% 0.18% 0.23% 0.29% 0.18% 
Weighted-average rate during the year0.26
 0.16
 0.23
 0.30
 0.26
 0.16
 
(a)Includes interest-bearing securities sold but not yet purchased.
(b)Included on the Consolidated Balance Sheetsbalance sheets in beneficial interests issued by consolidated variable interest entities.
Federal funds purchased represent overnight funds. Securities loaned or sold under repurchase agreements generally mature between one day and three months. Commercial paper generally is issued in amounts not less than $100,000, and with maturities of 270 days or less. Other borrowed funds consist of demand notes, term federal funds purchased, and various other borrowings that generally have maturities of one year or less.



  361329



Signatures
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on behalf of the undersigned, thereunto duly authorized.
 
JPMorgan Chase & Co.
        (Registrant)
 
By: /s/ JAMES DIMON
 
 
(James Dimon
Chairman and Chief Executive Officer)
 February 19, 201424, 2015
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacity and on the date indicated. JPMorgan Chase & Co. does not exercise the power of attorney to sign on behalf of any Director.
  Capacity Date
/s/ JAMES DIMON 
Director, Chairman and Chief Executive Officer
 (Principal Executive Officer)
  
(James Dimon)   
     
/s/ LINDA B. BAMMANN Director  
(Linda B. Bammann)    
     
/s/ JAMES A. BELL Director   
(James A. Bell)    
     
/s/ CRANDALL C. BOWLES Director   
(Crandall C. Bowles)    
     
/s/ STEPHEN B. BURKE Director   
(Stephen B. Burke)    
     
/s/ JAMES S. CROWN Director  February 19, 201424, 2015
(James S. Crown)    
     
/s/ TIMOTHY P. FLYNN Director   
(Timothy P. Flynn)    
     
/s/ LABAN P. JACKSON, JR. Director   
(Laban P. Jackson, Jr.)    
     
/s/ MICHAEL A. NEAL Director  
(Michael A. Neal)    
     
/s/ LEE R. RAYMOND Director   
(Lee R. Raymond)    
     
/s/ WILLIAM C. WELDON Director   
 (William C. Weldon)    
     
/s/ MARIANNE LAKE 
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
  
(Marianne Lake)   
     
/s/ MARK W. O’DONOVAN 
Managing Director and Corporate Controller
(Principal Accounting Officer)
  
(Mark W. O’Donovan)   


362330