0000028823 us-gaap:MoneyMarketFundsMember country:US us-gaap:PensionPlansDefinedBenefitMember 2019-12-31



UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the fiscal year ended
December 31, 20162019
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from    to
Commission file number 1-4879
Diebold Nixdorf, Incorporated
(Exact name of registrant as specified in its charter)
Ohio34-0183970
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer Identification No.)
  
5995 Mayfair Road,
P.O. Box 3077
North CantonOhio44720-8077
(Address of principal
executive offices)
(Zip Code)
Registrants telephone number, including area code (330)490-4000

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Shares $1.25 Par ValueDBDNew York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes x  No o
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Exchange Act. Yes o  No x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x  No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x  No o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company or emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer” andfiler,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerx
Accelerated filero
Non-accelerated filero
Smaller reporting companyoEmerging growth company
(do
If an emerging growth company, indicate by check mark if the registrant has elected not check if a smaller reporting company)to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o  No x

Approximate aggregate market value of the voting and non-voting common equity held by non-affiliates as of June 30, 2016,28, 2019, based upon the closing price on the New York Stock Exchange on June 30, 2016,28, 2019 was $1,613,589,568.

$698,809,420.
Number of shares of common stockshares outstanding as of February 16, 201720, 2020 was 75,347,468.

77,531,582.
DOCUMENTS INCORPORATED BY REFERENCE
Listed hereunder are the documents, portions of which are incorporated by reference, and the parts of this Form 10-K into which such portions are incorporated:
Diebold Nixdorf, Incorporated Proxy Statement for 20172020 Annual Meeting of Shareholders to be held on or about April 26, 2017,May 1, 2020, portions of which are incorporated by reference into Part III of this Form 10-K.







TABLE OF CONTENTS
  
 
 
 
 
 
 
    
  
 
 
 
 
 
 
 
    
  
 
 
 


 

 
    
  
 
    







PART I


ITEM 1: BUSINESS
(dollars in millions)


GENERAL


Diebold Nixdorf, Incorporated (collectively with its subsidiaries, the Company) provides connected commerce services, softwareis a world leader in enabling Connected Commerce™. The Company automates, digitizes and technology to enabletransforms the way people bank and shop. The Company’s integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of transactions eachconsumers every day. The Company’s approximately 25,000 employees design and deliver convenient, “always on” and highly secure solutions that bridge the physical and the digital worlds of transactions. Customers of the Company includeAs an innovation partner for nearly all of the world’sworld's top 100 financial institutions and a majority of the top 25 global retailers.

In 2016,retailers, the Company changed its name from Diebold to Diebold Nixdorf, followingdelivers unparalleled services and technology that power the transformational acquisitiondaily operations and consumer experience of Wincor Nixdorf Aktiengesellschaft (now known as Diebold Nixdorf AG). As a result ofbanks and retailers around the acquisition, theworld. The Company has significantly increased itsa presence around the world and now conducts business in more than 130 countries. The Company was founded in 1859 and is incorporated under the laws of the state of Ohio.100 countries with approximately 22,000 employees worldwide.


Strategy
The Company’s Connected Commerce strategyCompany seeks to continually enhance the customerconsumer experience at banking orbank and retail locations by integrating services,while simultaneously streamlining cost structures and business processes through the smart integration of hardware, software and systems. This requires ongoing investmentservices. The Company partners with other leading technology companies and regularly refines its research and development of our industry-leading field services organization as well as the development and integration of innovative technology including cloud computing technology, sensors and connectivity(R&D) spend to the Internet of Things, as well as open and agile software. The Company will continuously refine its R&D spend in support of a better transaction experience for consumersconsumers.


Multi-Year Integration ProgramDN Now Transformation Activities
The
Commensurate with its strategy, the Company is executing its multi-year transformation program called DN Now to relentlessly focus on its customers while improving operational excellence. Key activities include:

Transitioning to a multi-year integration programstreamlined and customer-centric operating model
Implementing a services modernization plan which focuses on upgrading certain customer touchpoints, automating incident reporting and response, and standardizing service offerings and internal processes
Streamlining the product range of automated teller machines (ATMs) and manufacturing footprint
Improving working capital management through greater focus and efficiency of payables, receivables and inventory
Reducing administrative expenses, including finance, information technology (IT) and real estate
Increasing sales productivity through improved coverage and compensation arrangements
Standardizing back-office processes to automate reporting and better manage risks
Optimizing the portfolio of businesses to improve overall profitability

These work streams are designed to optimizeimprove the assets, business processes,Company’s profitability and IT systemsnet leverage ratio while establishing a foundation for future growth. The gross annualized savings target for DN Now is approximately $440 through 2021, of Diebold Nixdorf. This program, in aggregate, has identified an opportunitywhich approximately$130 is anticipated to realize approximately $160 of cost synergies over three years. These cost synergies include:

Realizing volume discounts on direct materials
Harmonizingbe realized during 2020. In order to achieve these savings, the solutions set
Increasing utilization rates of the service technicians
Rationalizing facilities in the regions
Streamlining corporate and general and administrative functions
Harmonizing back office solutions.

The Company has and will continue to invest significant dollars to restructure the workforce globally, integrate and optimize legacy systems streamline legal entitiesand processes, transition workloads to lower cost locations, renegotiate and consolidate supplier agreements and streamline real estate holdings. By executing on these integrationand other operational improvement activities, the Company expects to deliver greater innovation for customers,increase customer intimacy and satisfaction, while providing career enrichment opportunities for employees and enhancedenhancing value for shareholders. In 2019, the Company achieved approximately $175 in annualized gross run rate savings. The cost to achieve these savings was approximately $115 and was largely due to restructuring and the implementation of DN Now transformational programs.


SERVICE AND PRODUCTCONNECTED COMMERCE™ SOLUTIONS


Financial Self-ServiceThe Company’s operating structure is focused on its two customer segments — Banking and Retail. Leveraging a broad portfolio of solutions, the Company offers customers the flexibility to purchase the combination of services, software and systems that drive the most value to their business.

Banking

The Company provides integrated solutions for financial institutions of all sizes designed to help drive operational efficiencies, differentiate the consumer experience, grow revenue and manage risk. Banking operations are managed within two geographic regions. The Eurasia region includes the economies of Western Europe, Eastern Europe, Asia, the Middle East and Africa. The Americas region encompasses the United States (U.S.), Canada, Mexico and Latin America.

For banking clients, services represents the largest operational component of the Company. Diebold Nixdorf AllConnect® Services was launched in 2018 to power the business operations of financial institutions of all sizes. This as-a-service offering provides financial institutions with the capabilities and technology needed to make physical distribution channels as agile, integrated, efficient and differentiated as their digital counterparts by leveraging a data-driven Internet of Things (IoT) infrastructure.

The Company’s product-related services resolve incidents through remote service capabilities or an on-site visit. The portfolio includes first and second line maintenance, preventive maintenance, “on-demand” and total implementation services.

Managed services and outsourcing consists of managing the end-to-end business processes, technology integration and day-to-day operation of the self-service channel and the bank branch. Our integrated business solutions include self-service fleet management, branch life-cycle management and ATM as-a-service capabilities.

From a product perspective, the banking portfolio consists of cash recyclers and dispensers, intelligent deposit terminals, teller automation and kiosk technologies, as well as physical security solutions. The Company isassists financial institutions to increase the functionality, availability and security within their ATM fleet.

In 2019, the Company introduced the DN Series™, a leader in providing connected commercefamily of self-service solutions designed to meet the needs of a progressively transforming industry. These holistic, digitally-connected solutions are built upon an integrated software and services model and provide a modern and personalized experience for consumers, while delivering maximum efficiency and reliability for financial institutions.

The DN Series is the culmination of several years of investment in consumer research, design and engineering resources. Key benefits and features of DN Series include:

Improved ATM availability and performance through intelligent design, the use of sensor technology and machine learning via the AllConnect Data Engine
Higher note capacity and processing power with next-generation cash recycling technology
Improved security in a smaller footprint
Full integration with the DN Vynamic™ software suite
Technological capability that facilitates a streamlined, simplified product portfolio
Modular and upgradeable design, enabling a simplified and streamlined internal supply chain

The Company’s software encompasses front-end applications for consumer connection points as well as back-end platforms which manage channel transactions, operations and channel integration. These solutions are supportedhardware-agnostic software applications facilitate millions of transactions via ATMs, kiosks, and other self-service devices, as well as via online and mobile digital channels.

The Company's DN Vynamic software is the first end-to-end Connected Commerce software portfolio in the banking marketplace designed to simplify and enhance the consumer experience. In addition, DN Vynamic suite's open application program interface (API) architecture is built to simplify operations by a dedicated field service organization. The combination of high reliability, industry-leading security, remote management capabilities and highly-trained field technicians has madeeliminating the Company a preferred choice for financial self-service (FSS) solutions. Through managed services, banks entrust the management of their automated teller machine (ATM) and security operations to the Company, allowing their associates totraditional focus on core competencies. Furthermore,internal silos and enabling tomorrow's inter-connected partnerships between financial institutions and payment providers. In addition, with a shared analytic and transaction engine, the DN Vynamic platform can generate new insights to enhance operations across any channel - putting consumer preferences, not the technology, at the heart of the experience.

An important enabler of the Company’s managed services deliver greater operational efficienciessoftware offerings is the professional service employees who provide systems integration, customization, project management and provide financial institutions with a leading-edge solutions that they need to stay competitive in the marketplace.

A significant demand driver in the global ATM marketplace is branch automation, which helps financial institutions grow revenue, reduce costs, and increase convenience and security for the banks’ customers by migrating routine transactions, typically done inside the branch, to lower-cost automated channels.consulting. The Company serves as a strategic partner to its customers by offering a complete branch automation solution - services, software and technology - that addresses the complete value chain of consult, design, build and operate. The Company’sCompany's advisory services team collaborates with its clientscustomers to help definerefine the ideal customerend-user experience, modifyimprove business processes, refine existing staffing models and deploy technology to meet branch automation objectives. The in-lobby teller terminal provides branch automation technology by combining the speedautomate both branches and accuracy of a self-service terminal with intelligence from the bank’s core systems, as well as the ability to complete higher value transactions away from the teller line.stores.


The Company also offers hardware-agnostic, omni-channel software solutions for ATMs and a host of other self-service applications. These offerings include highly configurable, enterprise-wide software that automates and migrates financial services across channels, changing the way financial products are delivered to consumers.

The Company continues to invest in supporting current and developing new services, software and security solutions that align with the needs of its customers. At recent trade shows, the Company showcased several new FSS concepts. The Company is piloting advanced analytics capabilities with Banco Popular that enable financial institutions to have a complete view of the self-service channel and improve ATM availability by anticipating maintenance needs. Additionally, the Company introduced the new Extreme ATM™ concept - the smallest ATM ever developed - which utilizes a cardless Bluetooth-enabled mobile interface.

The Company offers an integrated line of self-service solutions and technology, including comprehensive ATM outsourcing, ATM security, deposit automation, recycling, payment terminals and software. The Company also offers advanced functionality terminals capable of supporting mobile cardless transactions and two-way video technology to enhance bank branch automation. The Company is a global supplier of ATMs and related services and holds a leading market position in many countries around the world.

Financial Self-Service Support & Maintenance. From analysis and consulting to monitoring and repair, the Company provides value and support to its customers every step of the way. Services include installation and ongoing maintenance of our products, availability management, branch automation and distribution channel consulting. Additionally, service revenue includes services and parts the Company provides on a billed work basis that are not covered by warranty or service contract.

Value-added Services.

Managed Services and Outsourcing - The Company provides end-to-end managed services and full outsourcing solutions, which include remote monitoring, troubleshooting for self-service customers, transaction processing, currency management, maintenance services and full support via person-to-person or online communication. This helps customers maximize their self-service channel by incorporating new technology, meeting compliance and regulatory mandates, protecting their institutions and reducing costs, all while ensuring a high level of service for their customers. The Company provides value to its customers by offering a comprehensive array of hardware-agnostic managed services and support.
Professional Services- The Company’s service organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting and project management that encompass all facets — services, software and technology — of a successful self-service implementation. The Company’s advisory services team collaborates with our customers to help define the ideal experience, modify processes, refine existing staffing models and deploy technology to meet branch automation objectives.
Multi-vendor Services - The Company recently sharpened its focus on securing multi-vendor services contracts primarily in North America. With the prevalence of mixed ATM fleets at financial institutions, the ability to service competitive units allows the Company to offer a differentiated, full service solution to its customers.

Financial Self-Service Software. The Company offers integrated, multi-vendor ATM software solutions designed to meet the evolving demands of a customer’s self-service network. There are five primary types of self-service software that the Company provides for customers, which include 1) terminal application software, 2) automation technology software, 3) operational software, 4) marketing software and 5) security. Terminal application software provides the ability to integrate seamlessly into traditional and multi-vendor environments while providing advanced service options to bring new functions quicker to market and improve the customer experience while providing the financial institution the ability to host this centrally or distribute the software at its terminals. Automation technology software enables the self-service platform to transform into a robust enterprise banking solution that can connect seamlessly to other banking channels and systems for a consistent user experience, advanced functionality and greater operational efficiencies. Operational software provides centralized management of the entire self-service fleet, providing better intelligence and operations for improved efficiencies and cost control using data analytics. Marketing software allows financial institutions to provide personalized interaction with the consumer through the self-service channel, enhancing customer satisfaction and revenue generation. All software has enhanced security functions built-in for providing financial institutions the flexibility and enhanced consumer experience while ensuring that they are the trusted partners in the eco-system.

Financial Self-Service Solutions. The Company offers a wide variety of self-service solutions, including a full range of teller automation terminals as well as ATMs capable of cash dispensing and a number of more advanced functionalities, including check and cash deposit automation, cash recycling, mobile capabilities and two-way video.

The Company offers a suite of next-generation self-service terminals (Diebold Series), which offer a wide range of available capabilities and give the Company the most modern fleet of ATMs in the market. The Diebold Series terminal consists of three new lines of ATMs — standard market, extended branch and high-performance. Each line is designed to meet specific market and branch needs: (1) the standard line is ideal for high-growth areas with mass-market applications; (2) the extended branch line offers rich transaction sets and advanced functionalities; and (3) the high-performance line offers highly personalized self-service experiences that are ideal for high-traffic, high-volume environments. This self-service platform, paired with the Company's industry-leading services and software, provide a complete end-to-end solution for financial institutions.


The Company remains committed to collaborative innovation with its customers. In 2015, the Company introduced two new self-service concepts, Irving and Janus. Irving utilizes a number of different consumer recognition technologies and a secure mobile phone application to execute cardless transactions. The Company is a leader in self-service biometrics and the Irving concept leverages these capabilities with iris-scanning ATM technology that is being piloted by one of the largest banks in the United States. Janus is a dual-sided self-service terminal, that features video teller access and is capable of serving two consumers simultaneously.


Retail Solutions


The Company’s comprehensive portfolio of retail solutions, primarily consist of omni-channel retailing, store transformationsoftware and global delivery excellence. Omni-channel retailing ensures a seamless consumer experience across all consumer touchpoints. Store transformation is focused on providing leading technologies that improve consumer experience and productivity. Global delivery excellence drives operational improvements that increase efficiencyservices improves the checkout process for retailers while reducing costs. enhancing shopping experiences for consumers.

The Company differentiates itself by developing, delivering and operating globally integrated information technology (IT) solutionsDN Vynamic software suite for customers and adjusting them with the help of local experts to meet customer requirements globally. For the twelve months ended September 30, 2016, retail solution revenues were €1,035.3 as reported using International Financial Reporting Standards (IFRS) issued by the European Union (EU).

Software is a key differentiator for the retail business and in this sector the Companyretailers provides a comprehensive, modular and open solution ranging from the in-store checkout to solutions platform. Clickacross multiple channels that improve end-to-end store processes and facilitate continuous consumer engagements in support of a digital ecosystem. This includes click & collect, reserve & collect, in-store ordering and return to store are typical shoppingreturn-to-store processes that consumers expect retailers to be able to deliver across their footprintthe retailers' physical and digital sales channels. With TP.net, the Company offersOperational data from a comprehensive software solution to improve end-to-end store processes in supportnumber of omni-channel retailing. TP.net and the other components of the TP Application Suite are designed on a modular principle and can be integrated fully or partially into existing infrastructures. Data from typical information sources, such as inventories, omni-channel transactions and customer information are available at the customer touchpoints in stores, including traditionalenterprise resource planning (ERP), point of sale (POS) terminals, store systems and self-service checkoutcustomer relationship management systems kiosk terminals(CRM), may be integrated across all customer connection points to create seamless and mobile devices like tablets, as well as at enterprise functions atdifferentiated consumer experiences.

Diebold Nixdorf AllConnect Services for retailers include maintenance and availability services to continuously optimize the retailers’ headquarters.

Retail service experts are trained to install, monitorperformance and operate store IT solutions on a global scale and provide retail companies with full service support throughout the store’s life cycle. The service experts can install and operate multi-vendor solutions. Retailers that aim to optimize their total cost of ownership utilize the Company’sof retail touchpoints, such as checkout, self-service and mobile devices, as well as critical store infrastructure. The solutions portfolio includes: implementation services to increase system availability. Theexpand, modernize or upgrade store concepts; maintenance services ensure the rapid recoveryfor on-site incident resolution and restoration of system failuresmultivendor solutions; support services for on-demand service desk support; operations services for remote monitoring of stationary and are provided on-site by fieldmobile endpoint hardware; as well as application services for remote monitoring of multivendor software and planned software deployments and data moves. As a single point of contact, service engineers or by means of remote maintenance. The Company also provides cash cycle management services, which ensures the availability of cash recycling systems in both the frontpersonnel plan and back-offices.supervise store openings, renewals and transformation projects, with attention to local details and customers’ global IT infrastructure.

Additionally, the Company also provides innovative and reliable POS technology that is being optimized continually to meet increasing automation requirements and to support omni-channel retailing. The checkoutretail systems portfolio includes modular and integrated, “all-in-one” POS and mobile POS systems.self-service terminals that meet evolving consumer shopping journeys, as well as retailers’ and store staff’s automation requirements. The Company’s self-checkout (SCO) systems and ordering kiosks facilitate a seamless and efficient transaction experience. The BEETLE®/iSCAN EASY eXpress™, hybrid products, can alternate from attended operation to SCO with the press of a button. The K-two Kiosk automates routine tasks and in-store transactions, offers order-taking abilities, particularly at quick service restaurants (QSRs) and fast casual restaurants and presents functionality that furthers store automation and digitalization. Supplementing the POS systemssystem is a broad range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio, which offers a wide range of banknote and coin processing systems. Also

COMPETITION

The Company competes with global, regional and local competitors to provide technology solutions for financial institutions and retailers. The Company differentiates its offerings by providing a wide range of innovative solutions that leverage innovations in advanced security, biometric authentication, mobile connectivity, contactless transactions, cloud computing and IoT. Based upon independent industry surveys from Retail Banking Research (RBR), the Company is a leading service provider and manufacturer of self-service solutions across the globe.

Competitors in the portfolio,self-service banking market include NCR, Nautilus Hyosung, GRG Banking Equipment, Glory Global Solutions, Oki Data and Triton Systems, as well as a number of local manufacturing and service providers such as Fujitsu and Hitachi-Omron in Asia Pacific (AP); Hantle/GenMega in North America (NA); KEBA in Europe, Middle East and Africa (EMEA); and Perto in Latin America (LA). In Brazil, the Company provides self-checkoutelection systems, lottery terminals that ensureand product support to the Brazil government. Competition in this market segment is based upon technology pre-qualification demonstrations.

In a consistent purchasing experience with their focus on speed, convenience and flexibility. The latest hybrid product generation can be switched from attended operation to self-checkout by the cashier with the pressnumber of a button and is thus a highly attractive solution for retailers with fluctuating store traffic throughout the day.

Security Solutions

From the safes and vaults thatmarkets, the Company first manufactured in 1859sells to, but also competes with, independent ATM deployers such as Cardtronics, Payment Alliance International and Euronet.

In the full range of physicalretail market, the Company helps retailers transform their stores to a consumer-centric approach by providing electronic POS (ePOS), automated checkout solutions, cash management, software and electronic security offerings it provides today, the Company’s security solutions combine an extensive services portfolio and advanced products to help address its customers’ unique needs.services. The Company providescompetes with some of the key players highlighted above plus other technology firms such as Toshiba and Fujitsu, and specialized software players such as GK Software, Oracle, Aptos and PCMS. Many retailers also work with proprietary software solutions.

For its customersservices offerings, the Company perceives competition to be fragmented, especially in the product-related services segment. While other manufacturers provide basic levels of product support, the competition also includes local and regional third-party providers. With respect to higher value managed services, the Company competes with large IT service providers such as IBM, Atos, Fiserv and DXC Technology.

In the latest technological advances to better protect their assets, improve their workflow and increase their return on investment. All of these solutions are backed with experienced sales, installation and service teams.

Physical Security. Theself-service software market, the Company, provides services for a portfolio of physical security offerings, in addition to serving as a national locksmith. The product portfolio consiststhe key hardware players highlighted above, competes with several smaller, niche software companies like KAL, or with the internal software development teams of two primary product groups, facility productsbanks and barrier solutions. Facility products include pneumatic tube systems for drive-up lanes, as well as video and audio capability to support remote transactions. Barrier solutions include vaults, safes, depositories, bullet-resistive items and under-counter equipment. The Company recently launched its VeraPass® barrier solution, which is a unique access solution for financial institutions, retailers, and commercial property management firms that enhances the management of locks and keys.retailers.

Electronic Security. In international locations, the Company provides a broad range of electronic security services and products, as well as monitoring solutions. The Company provides security monitoring solutions, including remote monitoring and diagnostics, fire detection, intrusion protection, managed access control, energy management, remote video management and storage, logical security and web-based solutions through its SecureStat® platform.


Brazil Other

The Company provides voting machines for official elections and the terminals for the governmental lottery and correspondent bank, which are distributed in more than 11,000 locations across Brazil. During 2015, the Company narrowed its scope in the Brazil other business to primarily focus on lottery and elections to help rationalize its solution set in that market.


OPERATIONS


TheThe Company’s operating results and the amount and timing of revenue are affected by numerous factors, including production schedules, customer priorities, sales volume and sales mix. During the past several years, the Company has changed the focus ofhoned its FSS businessofferings to that ofbecome a total solutions provider with a focus on Connected Commerce. As a result of the emphasis on services and software.software, the nature of the Company's workforce is changing and requires new skill sets in areas such as:


Advanced security and compliance measures
Advanced sensors
Modern field services operations
Cloud computing
Analytics
As-a-service expertise

The principal raw materials used by the Company in its manufacturing operations are steel, plastics, electronic parts and components and spare parts, which are purchased from various major suppliers. These materials and components are generally available in ample quantities.


The Company carries working capital mainly related to trade receivables and inventories. Inventories generally are only manufactured or purchased as orders are received from customers. The Company’s normal and customary payment terms generallytypically range from 30 to 90 days from date of invoice. The Company generally does not offer extended payment terms. The Company also provides financing arrangements to customers that are largely classified and accounted for as sales-type leases. As of December 31, 2016, the Company’s net investment in finance lease receivables was $63.7.

SEGMENTS AND FINANCIAL INFORMATION ABOUT GEOGRAPHIC AREAS

The Company’s operations are comprised of four geographic segments: North America (NA), Asia Pacific (AP), Europe, Middle East and Africa (EMEA), and Latin America (LA). The four geographic segments sell and service FSS, retail solutions and security systems around the globe through wholly-owned subsidiaries, strategic alliances, joint ventures and independent distributors in more than 130 countries.

Sales to customers outside the United States in relation to total consolidated net sales were $2,296.2 or 69.2 percent in 2016, $1,405.0 or 58.1 percent in 2015 and $1,698.9 or 62.1 percent in 2014.

Property, plant and equipment, net, located in the United States totaled $111.2, $130.4 and $116.5 as of December 31, 2016, 2015 and 2014, respectively, and property, plant and equipment, net, located outside the United States totaled $275.8, $44.9 and $49.2 as of December 31, 2016, 2015 and 2014, respectively.

Additional financial information regarding the Company’s international operations is included in note 22 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K. The Company’s non-U.S. operations are subject to normal international business risks not generally applicable to domestic business. These risks include currency fluctuation, new and different legal and regulatory requirements in local jurisdictions, political and economic changes and disruptions, tariffs or other barriers, potentially adverse tax consequences and difficulties in staffing and managing foreign operations.

PRODUCT BACKLOG


The Company's product backlog was $1,060.0$795.5 and $641.1$971.9 as of December 31, 20162019 and 2015,2018, respectively. The backlog generally includes orders estimated or projected to be shipped or installed within 1218 months. Although the Company believes the orders included in the backlog are firm, some orders may be canceled by customers without penalty, and the Company may elect to permit cancellation of orders without penalty where management believes it is in the Company's best interests to do so. Historically, the Company has not experienced significant cancellations within its product backlog. Additionally, over 50 percent of the Company's revenues are derived from its service business, for which backlog information is not measured. Therefore, the Company does not believe that its product backlog, as of any particular date, is necessarily indicative of revenues for any future period.

COMPETITION

As described in more detail below, the Company participates in many highly competitive businesses in the services, software and technology space, with a mixture of local, regional and/or global competitors in its markets. In addition, the competitive environment for these types of solutions is evolving as the Company's customers are transforming their businesses utilizing innovative technology. Therefore, the Company’s product, software and service solutions must also provide cutting-edge capabilities to meet the customers emerging needs and compete with new innovators. The Company distinguishes itself by providing unique value with a wide range of innovative solutions to meet customers’ needs.

The Company believes, based upon outside independent industry surveys from Retail Banking Research (RBR), that it is an exceptional service provider for and manufacturer of self-service solutions across the globe. The Company maintains a global service infrastructure that allows it to provide services and support to satisfy its customers’ needs. Many of the Company’s customers are beginning to adopt branch automation solutions to transform their branches, which will improve the customer experience and

enhance efficiency through the utilization of automated transactions, mobile solutions and other client-facing technologies. As the trend towards branch and store automation continues to build more momentum, the traditional lines of “behind the counter” and “in front of the counter” are starting to blur, which is allowing for more entrants into the market. As customer requirements evolve, separate markets will converge to fulfill new customer demand. The Company expects that this will increase the complexity and competitive nature of the business.

The Company’s competitors in the self-service market segment include global and multi-regional manufacturers and service providers, such as NCR, Nautilus Hyosung, GRG Banking Equipment, Glory Global Solutions, Oki Data and Triton Systems to a number of primarily local and regional manufacturers and service providers, including, but not limited to, Fujitsu and Hitachi-Omron in AP; Hantle/GenMega in NA; KEBA in EMEA; and Perto in LA. In addition, the Company faces competition in many markets from numerous independent ATM deployers.

In the self-service software market, the Company, in addition to the key hardware players highlighted above, competes with several smaller, niche software companies like KAL. In the managed services and outsourcing solutions market, apart from its traditional FSS competitors, the Company competes with a number of large technology competitors such as Fiserv, IBM and HP.

In the retail market, the Company, in addition to the key players highlighted above, competes with a number of large technology competitors such as MICROS, Toshiba, FEC and Cummins Allison.

In the security service and product markets, the Company competes with national, regional and local security companies. Of these competitors, some compete in only one or two product lines, while others sell a broad spectrum of security services and products. The unavailability of comparative sales information and the large variety of individual services and products make it difficult to give reasonable estimates of the Company’s competitive ranking in or share of the security market within the financial services, commercial, retail and government sectors. However, the Company believes it is a very well-positioned security service and solution provider to global, national, regional and local financial, commercial and industrial customers.

The Company provides election systems, product solutions and support to the Brazil government. Competition in this market segment is based upon technology pre-qualification demonstrations to the Brazil government.

RESEARCH, DEVELOPMENT AND ENGINEERING

Customer demand for FSS, retail and security technologies is growing. In order to meet this demand, the Company is focused on delivering innovation to its customers by continuing to invest in technology solutions that enable customers to reduce costs and improve efficiency. Expenditures for research, development and engineering initiatives were $110.2, $86.9 and $93.6 in 2016, 2015 and 2014, respectively. The Company recently announced a number of new innovative solutions, such as the new Extreme ATM™ concept, biometric-enabled solutions, responsive banking concept, the ActivEdge™ secure card reader and the world’s greenest ATM.


PATENTS, TRADEMARKS, LICENSES


The Company owns patents, trademarks and licenses relating to certain products across the globe. While the Company regards these as items of importance, it does not deem its business as a whole, or any industry segment, to be materially dependent upon any one item or group of items. The Company intends to protect and defend its intellectual property, including pursuit of infringing third parties for damages and other appropriate remedies.


ENVIRONMENTAL


Compliance with federal, state and local environmental protection laws during 20162019 had no material effect upon the Company’s business, financial condition or results of operations.


EMPLOYEES


At December 31, 2016,2019, the Company employed approximately 25,00022,000 associates globally. As a result of the acquisition of Diebold Nixdorf AG, theThe Company has significantly increased its presence around the world and now conducts business in more than 130100 countries.


INFORMATION ABOUT OUR EXECUTIVE OFFICERS


Refer to Part III, Item 10 of this annual report on Form 10-K for information on the Company's executive officers, which is incorporated herein by reference.


AVAILABLE INFORMATION


The Company uses its Investor Relations web site, http://investors.dieboldnixdorf.com, as a channel for routine distribution of important information, including stock information, news releases, investor presentations and financial information. The Company

posts filings as soon as reasonably practicable after they are electronically filed with, or furnished to, the U.S. Securities and Exchange Commission (SEC), including its annual, quarterly, and current reports on Forms 10-K, 10-Q, and 8-K; its proxy statements; registration statements; and any amendments to those reports or statements. All such postings and filings are available on the Company’s Investor Relations web site free of charge. In addition, this web site allows investors and other interested persons to sign up to automatically receive e-mail alerts when the Company posts news releases and financial information on its web site. Investors and other interested persons can also follow the Company on Twitter at http://twitter.com/dieboldnixdorf. The SEC also maintains a web site, www.sec.gov, that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC. The content on any web site referred to in this annual report on Form 10-K is not incorporated by reference into this annual report unless expressly noted.



ITEM 1A: RISK FACTORS
(dollars and euros in millions)


The following including the risk factors relating to the integration of our acquisition of Diebold Nixdorf AG (the Acquisition), are certain risk factors that could affect ourthe Company's business, financial condition, operating results and cash flows. These risk factors should be considered in connection with evaluating the forward-looking statements contained in this annual report on Form 10-K because they could cause actual results to differ materially from those expressed in any forward-looking statement. The risk factors highlighted below are not the only ones we face.the Company faces. If any of these events actually occur, ourthe Company's business, financial condition, operating results or cash flows could be negatively affected.


We cautionThe Company cautions the reader to keep these risk factors in mind and refrain from attributing undue certainty to any forward-looking statements, which speak only as of the date of this annual report on Form 10-K.


The Company may failnot be able to realizeachieve, or may be delayed in achieving, the anticipated strategicgoals of its DN Now initiatives, and financial benefits sought fromthis may adversely affect its operating results and cash flow.

The Company's DN Now initiatives consist of a customer-focused operating model designed to increase profitable sales, improve gross margin, improve operating efficiencies and reduce operating costs. Although the Acquisition.

The Company has achieved a substantial amount of annual cost savings associated with the cost-cutting initiatives of DN Now, it may not realize all ofbe unable to sustain the anticipated benefits of the Acquisition. The success of the Acquisition will depend on, among other things, the Company’s abilitycost savings that it has achieved or may be unable to combine its business with Diebold Nixdorf AG’s business in a manner that facilitates growth in the value-added services sector and realizes anticipatedachieve additional cost savings. The Company believes thathas incurred approximately $115 of costs related to DN Now and expects to incur additional costs in the Acquisitionwill provide an opportunity for revenue growth in managed services, professional services, installation and maintenance services.

However, the Company must successfully combine the Acquisition in a manner that permits these anticipated benefits to be realized. In addition, the Company must achieve the anticipated growth and cost savings without adversely affecting current revenues and investments in future growth. Further, providing managed services, professional services, installation and maintenance services can be highly complex and can involve the design, development, implementation and operation of new solutions and the transitioning of clients from their existing systems and processes to a new environment.future. If the Company is unable to achieve, or has any unexpected delays in achieving, the goals of DN Now, or if the associated costs are higher than currently anticipated, its results of operations and cash flows may be adversely affected. Even if the Company meets its goals as a result of its DN Now initiatives, it may not able to effectively provide value-added services and successfully achievereceive the growth and cost savings objectives, the anticipatedexpected financial benefits of these initiatives, within the Acquisition may not be realized fully,expected timeframe or at all, or may take longer to realize than expected.all.

The Company may experience operational challenges, negative synergies and loss of customers.

Integrating the operations and personnel of the Acquisition involve complex operational, technological and personnel-related challenges. This process will be time-consuming and expensive, and it may disrupt the businesses of the Company. The Company may not realize all of the anticipated benefits of the Acquisition. Difficulties in the integration of the business, which may result in significant costs and delays, include:

managing a significantly larger company;
integrating and unifying the offerings and services available to customers and coordinating distribution and marketing efforts;
coordinating corporate and administrative infrastructures and harmonizing insurance coverage;
unanticipated issues in coordinating accounting, information technology, communications, administration and other systems;
difficulty addressing possible differences in corporate cultures and management philosophies;
challenges associated with changing the Acquisition's financial reporting from IFRS to accounting principles generally accepted in the U.S. (U.S GAAP) and compliance with the Sarbanes-Oxley Act of 2002, as amended, and the rules promulgated thereunder by the SEC;
legal and regulatory compliance;
creating and implementing uniform standards, controls, procedures and policies;
litigation relating to the transactions contemplated by a reorganization, including shareholder litigation;
diversion of management’s attention from other operations;
maintaining existing agreements and relationships with customers, distributors, providers and vendors and avoiding delays in entering into new agreements with prospective customers, distributors, providers and vendors;
realizing the benefits from the Company’s restructuring programs;
unforeseen and unexpected liabilities related to the Acquisition, including the risk that certain of the Company's executive officers may be subject to additional fiduciary duties and liability;
identifying and eliminating redundant and underperforming functions and assets;
effecting actions that may be required in connection with obtaining regulatory approvals; and
a deterioration of credit ratings.

The Company may lose customers or its share of customers’ business as entities that were customers of both Diebold, Incorporated and Diebold Nixdorf AG seek to diversify their suppliers of services and products. Following the Acquisition, customers may no longer distinguish between Diebold, Incorporated and Diebold Nixdorf AG and their respective services and products. Banking customers in particular may turn to competitors of the Company for products and services that they received from the Company prior to the Acquisition. As a result, the Company may lose customers and anticipated revenues may decrease following the Acquisition. In addition, third parties with whom the Company currently has relationships may terminate or otherwise reduce the scope of their relationship. Any such loss of business could limit the Company’s ability to achieve the anticipated benefits of the

Acquisition. Finally, certain regulatory agencies may propose restrictions, divestitures or other business structures as part of their review and approval process which, if adopted, could have a negative impact, or cause the loss of, certain customer or supplier relationships of the Company.


The Company is exposed to additional litigation risk and uncertainty with respect to the remaining minority shareholders of Diebold Nixdorf AG.


As a result of the Acquisition,2016 acquisition of Diebold Nixdorf AG (the Acquisition), the Company continues to be exposed to litigation risk and uncertainty associatedarising out of two separate appraisal proceedings in connection with the remaining minority shareholdersintegration of its former listed subsidiary, Diebold Nixdorf AG. The Company’s willingness and/or abilityfirst appraisal proceeding relates to acquire all issuedthe domination and outstanding shares of Diebold Nixdorf AG,profit and the timing of any such potential acquisition, is uncertain. In addition, the adequacy of both forms of compensation payments to minority shareholders agreed under the terms of the Domination and Profit and Loss Transfer Agreement betweenloss transfer agreement (the DPLTA) entered into by Diebold Holding Germany Inc. & Co. KGaA (Diebold KGaA), a wholly-owned subsidiary of the Company and former Diebold Nixdorf AG, (the DPLTA) is expectedwhich became effective on February 17, 2017. The second appraisal proceeding relates to be challenged bythe cash merger squeeze-out of minority shareholders of Diebold Nixdorf AG, by initiatingwhich became effective on May 10, 2019. In these court-led appraisal proceedings, the plaintiffs challenge the adequacy of both forms of compensation payment to minority shareholders agreed under German law.the terms of the DPLTA, as well as the adequacy of the cash exit compensation in connection with the merger squeeze-out and the final judgment of each of these proceedings would then apply to all Diebold Nixdorf AG shares outstanding at the time when the DPLTA or the merger squeeze-out, respectively, became effective. The Company cannot rule out that the competent court in both such appraisal proceedingproceedings may adjudicate a higher exit compensation and/or recurring payment obligation (in each case, including interest thereon) than agreed upon in the DPLTA or the merger squeeze-out, the financial impact and timing of which is uncertain.


The Company incurred a substantial amount of indebtedness in connection with the Acquisition and, as a result, is highly leveraged. The Company’s failure to meet its debt service obligations could have a material adverse effect on the Company’s business, financial condition and results of operations.


The Company’s high level of indebtedness following the Acquisition could adversely affect the Company’s operations and liquidity. The Company’s level of indebtedness could, among other things:


make it more difficult for the Company to pay or refinance its debts as they become due during adverse economic and industry conditions because the Company may not have sufficient cash flows to make its scheduled debt payments;payments
cause the Company to use a larger portion of its cash flow to fund interest and principal payments, reducing the availability of cash to fund working capital, capital expenditures, research and developmentR&D and other business activities;activities
limit the Company’s ability to take advantage of significant business opportunities, such as acquisition opportunities, and to react to changes in market or industry conditions;conditions
cause the Company to be more vulnerable to general adverse economic and industry conditions;conditions
cause the Company to be disadvantaged compared to competitors with less leverage;leverage
result in a downgrade in the credit rating of the Company or indebtedness of the Company or its subsidiaries, which could increase the cost of borrowings; andborrowings
limit the Company’s ability to borrow additional monies in the future to fund working capital, capital expenditures, research and developmentR&D and other general corporate purposes.business activities


In addition, the agreements governing the Company's indebtedness contain restrictive covenants that limit ourits ability to engage in activities that may be in ourits long-term best interest. The Company's failure to comply with those covenants could result in an event of default that, if not cured or waived, could result in the acceleration of all its debt.


The Company may also incur additional long-term debt and working capital lines of credit to meet future financing needs, which would increase ourits total indebtedness. Although the terms of its existing and future credit agreements and of the indenturesindenture governing

its debthigh-yield senior notes (the Indenture) contain restrictions on the incurrence of additional debt, including secured debt, these restrictions are subject to a number of important exceptions and debt incurred in compliance with these restrictions could be substantial. If the Company and its restricted subsidiaries incur significant additional debt, the related risks that the Company faces could intensify.

The terms of the credit agreement governing our senior credit facility and the Indenture restrict our current and future operations, particularly our ability to respond to changes or to take certain actions.

The Indenture and the credit agreement governing our senior credit facility contain a number of restrictive covenants that impose significant operating and financial restrictions on us and may limit our ability to engage in acts that may be in our long-term best interest, including restrictions on our ability to:

incur additional indebtedness and guarantee indebtedness;
pay dividends or make other distributions or repurchase or redeem capital stock;
prepay, redeem or repurchase certain debt;
issue certain preferred stock or similar equity securities;
make loans and investments;
sell assets;
incur liens;
enter into transactions with affiliates;
alter the businesses we conduct;
enter into agreements restricting our subsidiaries’ ability to pay dividends; and
consolidate, merge or sell all or substantially all of our assets.

In addition, the restrictive covenants in the credit agreement governing our senior credit facility require us to maintain specified financial ratios and satisfy other financial condition tests. Our ability to meet those financial ratios and tests can be affected by events beyond our control, and we may be unable to meet them.

A breach of the covenants or restrictions under the Indenture or under the credit agreement governing our senior credit facility could result in an event of default under the applicable indebtedness. Such a default may allow the creditors to accelerate the related debt and may result in the acceleration of any other debt to which a cross-acceleration or cross-default provision applies. In addition, an event of default under the credit agreement governing our senior credit facility would permit the lenders under our senior credit facility to terminate all commitments to extend further credit under that facility. Furthermore, if we were unable to repay the amounts due and payable under our senior credit facility, those lenders could proceed against the collateral granted them to secure that indebtedness. In the event our lenders or noteholders accelerate the repayment of our borrowings, we and our subsidiaries may not have sufficient assets to repay that indebtedness. As a result of these restrictions, we may be:

limited in how we conduct our business;
unable to raise additional debt or equity financing to operate during general economic or business downturns; and
unable to compete effectively or to take advantage of new business opportunities.

These restrictions may affect our ability to grow in accordance with our strategy. In addition, our financial results, our substantial indebtedness and our credit ratings could adversely affect the availability and terms of our financing.

In addition to the Acquisition, the Company may be unable to successfully and effectively manage acquisitions, divestitures and other significant transactions, which could harm our operating results, business and prospects.

As part of our business strategy, including and in addition to the Acquisition, we frequently engage in discussions with third parties regarding possible investments, acquisitions, strategic alliances, joint ventures, divestitures and outsourcing arrangements, and we enter into agreements relating to such transactions in order to further our business objectives. In order to pursue this strategy successfully, we must identify suitable candidates, successfully complete transactions, some of which may be large and complex, and manage post-closing issues such as the integration of acquired companies or employees and the divestiture of combined businesses, operations and employees. Integration, divestiture and other risks of these transactions can be more pronounced in larger and more complicated transactions, or if multiple transactions are pursued simultaneously. If we fail to identify and successfully complete transactions that further our strategic objectives, we may be required to expend resources to develop products and technology internally. This may put us at a competitive disadvantage and we may be adversely affected by negative market perceptions, any of which may have a material adverse effect on our revenue, gross margin and profitability.

Integration and divestiture issues are complex, time-consuming and expensive and, without proper planning and implementation, could significantly disrupt our business. The challenges involved in integrating and divesting include:

combining service and product offerings and entering into new markets in which we are not experienced;
convincing customers and distributors that any such transaction will not diminish client service standards or business focus, preventing customers and distributors from deferring purchasing decisions or switching to other suppliers or service providers (which could result in additional obligations to address customer uncertainty), and coordinating service, sales, marketing and distribution efforts;
consolidating and rationalizing corporate information technology infrastructure, which may include multiple legacy systems from various acquisitions and integrating software code;
minimizing the diversion of management attention from ongoing business concerns;
persuading employees that business cultures are compatible, maintaining employee morale and retaining key employees, integrating employees into our company, correctly estimating employee benefit costs and implementing restructuring programs;
coordinating and combining administrative, service, manufacturing, research and development and other operations, subsidiaries, facilities and relationships with third parties in accordance with local laws and other obligations while maintaining adequate standards, controls and procedures; 
achieving savings from supply chain and administration integration; and
efficiently divesting combined business operations which may cause increased costs as divested businesses are de-integrated from embedded systems and operations.

We evaluate and enter into these types of transactions on an ongoing basis. We may not fully realize all of the anticipated benefits of any transaction and the time frame for achieving benefits of a transaction may depend partially upon the actions of employees, suppliers or other third parties. In addition, the pricing and other terms of our contracts for these transactions require us to make estimates and assumptions at the time we enter into these contracts, and, during the course of our due diligence, we may not identify all of the factors necessary to estimate costs accurately. Any increased or unexpected costs, unanticipated delays or failure to achieve contractual obligations could make these agreements less profitable or unprofitable.

Managing these types of transactions requires varying levels of management resources, which may divert our attention from other business operations. These transactions could result in significant costs and expenses and charges to earnings, including those

related to severance pay, early retirement costs, employee benefit costs, asset impairment charges, charges from the elimination of duplicative facilities and contracts, in-process research and development charges, inventory adjustments, assumed litigation, regulatory compliance and other liabilities, legal, accounting and financial advisory fees and required payments to executive officers and key employees under retention plans. Moreover, we could incur additional depreciation and amortization expense over the useful lives of certain assets acquired in connection with these transactions, and, to the extent that the value of goodwill or intangible assets with indefinite lives acquired in connection with a transaction becomes impaired, we may be required to incur additional material charges relating to the impairment of those assets. In order to complete an acquisition, we may issue common shares, potentially creating dilution for existing shareholders, or borrow funds, which could affect our financial condition, results of operations and potentially our credit ratings. Any prior or future downgrades in our credit rating associated with a transaction could adversely affect our ability to borrow and our borrowing cost, and result in more restrictive borrowing terms. In addition, our effective tax rate on an ongoing basis is uncertain, and such transactions could impact our effective tax rate. We also may experience risks relating to the challenges and costs of closing a transaction and the risk that an announced transaction may not close. As a result, any completed, pending or future transactions may contribute to financial results that differ materially from the investment community’s expectations.

Demand for and supply of our services and products may be adversely affected by numerous factors, some of which we cannot predict or control. This could adversely affect our operating results.

Numerous factors may affect the demand for and supply of our services and products, including:

changes in the market acceptance of our services and products;
customer and competitor consolidation;
changes in customer preferences;
declines in general economic conditions;
changes in environmental regulations that would limit our ability to service and sell products in specific markets;
macro-economic factors affecting retail stores and banks, credit unions and other financial institutions may lead to cost-cutting efforts by customers, which could cause us to lose current or potential customers or achieve less revenue per customer; and
availability of purchased products.

If any of these factors occur, the demand for and supply of our services and products could suffer, and which could adversely affect our results of operations.

Increased energy and raw material costs could reduce our income.

Energy prices, particularly petroleum prices, are cost drivers for our business. In recent years, the price of petroleum has been highly volatile, particularly due to the unstable political conditions in the Middle East and increasing international demand from emerging markets. Price increases in fuel and electricity costs, such as those increases that may occur from climate change legislation or other environmental mandates, may continue to increase our cost of operations. Any increase in the costs of energy would also increase our transportation costs.

The primary raw materials in our FSS, retail and security product solutions are steel, plastics, and electronic parts and components. The majority of our raw materials are purchased from various local, regional and global suppliers pursuant to supply contracts. However, the price of these materials can fluctuate under these contracts in tandem with the pricing of raw materials.

Although we attempt to pass on higher energy and raw material costs to our customers, it is often not possible given the competitive markets in which we operate.

Our business may be affected by general economic conditions, cyclicality and uncertainty and could be adversely affected during economic downturns.

Demand for our services and products is affected by general economic conditions and the business conditions of the industries in which we sell our services and products. The business of most of our customers, particularly our financial institution and retail customers, is, to varying degrees, cyclical and has historically experienced periodic downturns. Under difficult economic conditions, customers may seek to reduce discretionary spending by forgoing purchases of our services and products. This risk is magnified for capital goods purchases such as ATMs, retail systems and physical security products. In addition, downturns in our customers’ industries, even during periods of strong general economic conditions, could adversely affect the demand for our services and products, and our sales and operating results.

In particular, continuing economic difficulties in the global markets have led to an economic recession in many of the markets in which we operate. As a result of these difficulties and other factors, including new or increased regulatory burdens, financial institutions and retail customers have failed and may continue to fail, resulting in a loss of current or potential customers, or deferred or canceled orders, including orders previously placed. Any customer deferrals or cancellations could materially affect our sales and operating results.


Additionally, the unstable political conditions in the Middle East, among others, or the sovereign debt concerns of certain countries could lead to further financial, economic and political instability, and this could lead to an additional deterioration in general economic conditions.

We may be unable to achieve, or may be delayed in achieving, our cost-cutting initiatives, and this may adversely affect our operating results and cash flow.

We have launched a number of cost-cutting initiatives, including restructuring initiatives, to improve operating efficiencies and reduce operating costs. Although we have achieved a substantial amount of annual cost savings associated with these cost-cutting initiatives, we may be unable to sustain the cost savings that we have achieved. In addition, if we are unable to achieve, or have any unexpected delays in achieving, additional cost savings, our results of operations and cash flows may be adversely affected. Even if we meet our goals as a result of these initiatives, we may not receive the expected financial benefits of these initiatives.

We face competition that could adversely affect our sales and financial condition.

All phases of our business are highly competitive. Some of our services and products are in direct competition with similar or alternative services or products provided by our competitors. We encounter competition in price, delivery, service, performance, product innovation, product recognition and quality.

Because of the potential for consolidation in any market, our competitors may become larger, which could make them more efficient and permit them to be more price-competitive. Increased size could also permit them to operate in wider geographic areas and enhance their abilities in other areas such as research and development and customer service. As a result, this could also reduce our profitability.

We expect that our competitors will continue to develop and introduce new and enhanced services and products. This could cause a decline in market acceptance of our services and products. In addition, our competitors could cause a reduction in the prices for some of our services and products as a result of intensified price competition. Also, we may be unable to effectively anticipate and react to new entrants in the marketplace competing with our services and products.

Competitive pressures can also result in the loss of major customers. An inability to compete successfully could have an adverse effect on our operating results, financial condition and cash flows in any given period.

Additional tax expense or additional tax exposures could affect our future profitability.

We are subject to income taxes in both the United States (U.S.) and various non-U.S. jurisdictions, and our domestic and international tax liabilities are dependent upon the distribution of income among these different jurisdictions. If we decide to repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions, there could be further negative impact on foreign and domestic taxes. Our tax expense includes estimates of additional tax that may be incurred for tax exposures and reflects various estimates and assumptions, including assessments of future earnings of the Company that could affect the valuation of our net deferred tax assets. Our future results could be adversely affected by changes in the effective tax rate as a result of a change in the mix of earnings in countries with differing statutory tax rates, changes in the overall profitability of the Company, changes in tax legislation, changes in the valuation of deferred tax assets and liabilities, the results of audits and examinations of previously filed tax returns and continuing assessments of our income tax exposures.

Additionally, our future results could be adversely affected by the results of indirect tax audits and examinations, and continuing assessments of our indirect tax exposures. For example, in August 2012, one of the Company’s Brazil subsidiaries was notified of a tax assessment of approximately R$270.0, including penalties and interest, regarding certain Brazil federal indirect taxes (Industrialized Products Tax, Import Tax, Programa de Integração Social and Contribution to Social Security Financing) for 2008 and 2009. The assessment alleges improper importation of certain components into Brazil’s free trade zone that would nullify certain indirect tax incentives. In September 2012, the Company filed its administrative defenses with the tax authorities.

In response to an order by the administrative court, the tax inspector provided further analysis with respect to the initial assessment in December 2013 that indicates a potential exposure that is significantly lower than the initial tax assessment received in August 2012. This revised analysis has been accepted by the initial administrative court and lower level appellate court; however, this matter remains subject to ongoing administrative proceedings and appeals. Accordingly, the Company cannot provide any assurance that its exposure pursuant to the initial assessment will be lowered significantly or at all. In addition, this matter could negatively impact Brazil federal indirect taxes in other years that remain open under statute. It is reasonably possible that the Company could be required to pay taxes, penalties and interest related to this matter, which could be material to the Company’s consolidated financial statements. The Company continues to defend itself in this matter.

Furthermore, the Company has challenged customs rulings in Thailand seeking to retroactively collect customs duties on previous imports of ATMs. Management believes that the customs authority’s attempt to retroactively assess customs duties is in contravention of World Trade Organization agreements and, accordingly, is challenging the rulings. In the third quarter of 2015, the Company received a prospective ruling from the U.S. Customs Border Protection that is consistent with the Company's interpretation of the treaty in question. The Company has submitted that ruling for consideration in our ongoing dispute with

Thailand. In August 2016, the tax court of appeals rendered a decision in favor of the Company related to approximately half of the assessments at issue. The remaining matters are currently in various stages of the appeals process and management continues to believe that the Company has a valid legal position in these appeals. Accordingly, the Company has not accrued any amount for this contingency; however, the Company cannot provide any assurance that it will not ultimately be subject to retroactive assessments.

A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The Company estimated the aggregate risk at December 31, 2016 to be up to approximately $172.9 for its material indirect tax matters, of which approximately $125.9 and $24.0, respectively, relates to the Brazil indirect tax matter and Thailand customs matter disclosed above. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations expire. It is reasonably possible that we could be required to pay taxes, penalties and interest related to this matter or other open years, which could be material to our financial condition and results of operations.

In international markets, we compete with local service providers that may have competitive advantages.

In a number of international markets in each region where we operate, for instance in Brazil and China, we face substantial competition from local service providers that offer competing services and products. Some of these companies may have a dominant market share in their territories and may be owned by local stakeholders. This could give them a competitive advantage. Local providers of competing services and products may also have a substantial advantage in attracting customers in their countries due to more established branding in that country, greater knowledge with respect to the tastes and preferences of customers residing in that country and/or their focus on a single market. As a U.S. based multi-national corporation, we must ensure our compliance with both U.S. and foreign regulatory requirements.

Because our operations are conducted worldwide, they are affected by risks of doing business abroad.

We generate a significant percentage of revenue from operations conducted outside the U.S. Revenue from international operations amounted to approximately 69.2 percent in 2016, 58.1 percent in 2015 and 62.1 percent in 2014 of total revenue during these respective years. We expect more of our future revenue to be generated outside the U.S. with the integration of the Acquisition.

Accordingly, international operations are subject to the risks of doing business abroad, including, among other things, the following:

fluctuations in currency exchange rates, particularly in EMEA (primarily the euro and Great Britain pound sterling), China (renminbi) and Brazil (real);
transportation delays and interruptions;
political and economic instability and disruptions;
the failure of foreign governments to abide by international agreements and treaties;
restrictions on the transfer of funds;
the imposition of duties, tariffs and other taxes;
import and export controls;
changes in governmental policies and regulatory environments;
ensuring our compliance with U.S. laws and regulations and applicable laws and regulations in other jurisdictions, including the Foreign Corrupt Practices Act (FCPA), the U.K. Bribery Act, and applicable laws and regulations in other jurisdictions;
labor unrest and current and changing regulatory environments;
the uncertainty of product acceptance by different cultures;
the risks of divergent business expectations or cultural incompatibility inherent in establishing joint ventures with foreign partners;
difficulties in staffing and managing multi-national operations;
limitations on the ability to enforce legal rights and remedies;
reduced protection for intellectual property rights in some countries; and
potentially adverse tax consequences, including repatriation of profits.

Any of these events could have an adverse effect on our international operations by reducing the demand for our services and products or decreasing the prices at which we can sell our services and products, thereby adversely affecting our financial condition or operating results. We may not be able to continue to operate in compliance with applicable customs, currency exchange control regulations, transfer pricing regulations or any other laws or regulations to which we may be subject. In addition, these laws or regulations may be modified in the future, and we may not be able to operate in compliance with those modifications.

Additionally, there are ongoing concerns regarding the short- and long-term stability of the euro and its ability to serve as a single currency for a variety of individual countries. These concerns could lead individual countries to revert, or threaten to revert, to their former local currencies, which could lead to the dissolution of the euro. Should this occur, the assets we hold in a country that re-introduces its local currency could be significantly devalued. Furthermore, the dissolution of the euro could cause significant volatility and disruption to the global economy, which could impact our financial results. Finally, if it were necessary for us to conduct our business in additional currencies, we would be subjected to additional earnings volatility as amounts in these currencies are translated into U.S. dollars.

We may be exposed to liabilities under the FCPA, which could harm our reputation and have a material adverse effect on our business.

We are subject to compliance with various laws and regulations, including the FCPA and similar worldwide anti-bribery laws, which generally prohibit companies and their intermediaries from engaging in bribery or making other improper payments to foreign officials for the purpose of obtaining or retaining business or gaining an unfair business advantage. The FCPA also requires proper record keeping and characterization of such payments in our reports filed with the SEC.

Our employees and agents are required to comply with these laws. We operate in many parts of the world that have experienced governmental and commercial corruption to some degree, and strict compliance with anti-bribery laws may conflict with local customs and practices. Foreign companies, including some that may compete with us, may not be subject to the FCPA and may follow local customs and practices. Accordingly, such companies may be more likely to engage in activities prohibited by the FCPA, which could have a significant adverse impact on our ability to compete for business in such countries.

Despite our commitment to legal compliance and corporate ethics, we cannot ensure that our policies and procedures will always protect us from intentional, reckless or negligent acts committed by our employees or agents. Violations of these laws, or allegations of such violations, could disrupt our business and result in financial penalties, debarment from government contracts and other consequences that may have a material adverse effect on our reputation, business, financial condition or results of operations. Future changes in anti-bribery or economic sanctions laws and enforcement could also result in increased compliance requirements and related expenses that may also have a material adverse effect on our business, financial condition or results of operations.

In addition, our business opportunities in select geographies have been or may be adversely affected by the settlement of the FCPA matter that we settled with the U.S. government in late 2013. Some countries in which we do business may also initiate their own reviews and impose penalties, including prohibition of our participating in or curtailment of business operations in those jurisdictions. We could also face third-party claims in connection with this matter or as a result of the outcome of the current or any future government reviews. Our disclosure, internal review and any current or future governmental review of this matter could, individually or in the aggregate, have a material adverse effect on our reputation and our ability to obtain new business or retain existing business from our current clients and potential clients, to attract and retain employees and to access the capital markets.

We may expand operations into international markets in which we may have limited experience or rely on business partners.

We continually look to expand our services and products into international markets. We have currently developed, through joint ventures, strategic investments, subsidiaries and branch offices, service and product offerings in more than 130 countries outside of the U.S. As we expand into new international markets, we will have only limited experience in marketing and operating services and products in such markets. In other instances, we may rely on the efforts and abilities of foreign business partners in such markets. Certain international markets may be slower than domestic markets in adopting our services and products, and our operations in international markets may not develop at a rate that supports our level of investment. Further, violations of laws by our foreign business partners, or allegations of such violations, could disrupt our business and result in financial penalties and other consequences that may have a material adverse effect on our business, financial condition or results of operations.

We have a significant amount of long-term assets, including goodwill and other intangible assets, and any future impairment charges could adversely impact our results of operations.

We review long-lived assets, including property, plant and equipment and identifiable amortizing intangible assets, for impairment whenever changes in circumstances or events may indicate that the carrying amounts are not recoverable. If the fair value is less than the carrying amount of the asset, a loss is recognized for the difference. Factors which may cause an impairment of long-lived assets include significant changes in the manner of use of these assets, negative industry or market trends, a significant under-performance relative to historical or projected future operating results, or a likely sale or disposal of the asset before the end of its estimated useful life.

As of December 31, 2016, we had $998.3 of goodwill. We assess all existing goodwill at least annually for impairment on a reporting unit basis. The Company’s four reporting units were defined as Domestic and Canada, AP, EMEA and LA. The techniques used in our qualitative and quantitative assessment and goodwill impairment tests incorporate a number of estimates and assumptions that are subject to change. Although we believe these estimates and assumptions are reasonable and reflect market conditions forecast at the assessment date, any changes to these assumptions and estimates due to market conditions or otherwise may lead to an outcome where impairment charges would be required in future periods.

System security risks, systems integration and cybersecurity issues could disrupt our internal operations or services provided to customers, and any such disruption could adversely affect revenue, increase costs, and harm our reputation and stock price.

Experienced computer programmers and hackers may be able to penetrate our network security and misappropriate our own confidential information or those of our customers, corrupt data, create system disruptions or cause shutdowns. A network security breach could be particularly harmful if it remains undetected for an extended period of time. Groups of hackers may also act in a coordinated manner to launch distributed denial of service attacks, or other coordinated attacks, that may cause service outages

or other interruptions. We could incur significant expenses in addressing problems created by network security breaches, such as the expenses of deploying additional personnel, enhancing or implementing new protection measures, training employees or hiring consultants. Further, such corrective measures may later prove inadequate. Moreover, actual or perceived security vulnerabilities in our services and products could cause significant reputational harm, causing us to lose existing or potential customers. Reputational damage could also result in diminished investor confidence. Actual or perceived vulnerabilities may also lead to claims against us. Although our license agreements typically contain provisions that eliminate or limit our exposure to such liability, there is no assurance these provisions will withstand legal challenges. We could also incur significant expenses in connection with customers’ system failures.

In addition, sophisticated hardware and operating system software and applications that we produce or procure from third parties may contain defects in design or manufacture, including “bugs” and other problems that could unexpectedly interfere with the operation of the system. The costs to eliminate or alleviate security problems, viruses and bugs could be significant, and the efforts to address these problems could result in interruptions, delays or cessation of service that could impede sales, manufacturing, distribution or other critical functions.

Portions of our information technology infrastructure also may experience interruptions, delays or cessations of service or produce errors in connection with systems integration or migration work that takes place from time to time. We may not be successful in implementing new systems, and transitioning data and other aspects of the process could be expensive, time consuming, disruptive and resource-intensive. Such disruptions could adversely impact the ability to fulfill orders and interrupt other processes and, in addition, could adversely impact our ability to maintain effective internal control over financial reporting. Delayed sales, lower margins, lost customers or diminished investor confidence resulting from these disruptions could adversely affect our financial results, stock price and reputation.

An inability to attract, retain and motivate key employees could harm current and future operations.

In order to be successful, we must attract, retain and motivate executives and other key employees, including those in managerial, professional, administrative, technical, sales, marketing and information technology support positions. We also must keep employees focused on our strategies and goals. Hiring and retaining qualified executives, engineers and qualified sales representatives are critical to our future, and competition for experienced employees in these areas can be intense. The failure to hire or loss of key employees could have a significant impact on our operations.

We may not be able to generate sufficient cash flows to fund our operations and make adequate capital investments, or to pay dividends.

Our cash flows from operations depend primarily on sales and service margins. To develop new service and product technologies, support future growth, achieve operating efficiencies and maintain service and product quality, we must make significant capital investments in manufacturing technology, facilities and capital equipment, research and development, and service and product technology. In addition to cash provided from operations, we have from time to time utilized external sources of financing. Depending upon general market conditions or other factors, we may not be able to generate sufficient cash flows to fund our operations and make adequate capital investments, or to continue to pay dividends, either in whole or in part. In addition, any tightening of the credit markets may limit our ability to obtain alternative sources of cash to fund our operations.

Although the Company has paid dividends on its common shares in the past the declaration and payment of future dividends, as well as the amount thereof, are subject to the declaration by the Company’s board of directors. The amount and size of any future dividends will depend on the Company’s results of operations, financial condition, capital levels, cash requirements, future prospects and other factors.

New service and product developments may be unsuccessful.

We are constantly looking to develop new services and products that complement or leverage the underlying design or process technology of our traditional service and product offerings. We make significant investments in service and product technologies and anticipate expending significant resources for new software-led services and product development over the next several years. There can be no assurance that our service and product development efforts will be successful, that we will be able to cost effectively develop or manufacture these new services and products, that we will be able to successfully market these services and products or that margins generated from sales of these services and products will recover costs of development efforts.

Our ability to maintain effective internal control over financial reporting may be insufficient to allow us to accurately report our financial results or prevent fraud, and this could cause our financial statements to become materially misleading and adversely affect the trading price of our common shares.

We require effective internal control over financial reporting in order to provide reasonable assurance with respect to our financial reports and to effectively prevent fraud. Internal control over financial reporting may not prevent or detect misstatements because of its inherent limitations, including the possibility of human error, the circumvention or overriding of controls, or fraud. Therefore, even effective internal controls can provide only reasonable assurance with respect to the preparation and fair presentation of financial statements. If the Company cannot provide reasonable assurance with respect to our financial statements and effectively

prevent fraud, our financial statements could become materially misleading, which could adversely affect the trading price of our common shares.

If the Company is not able to maintain the adequacy of our internal control over financial reporting, including any failure to implement required new or improved controls, or if the Company experiences difficulties in the implementation of or the implemented controls required in connection with the Acquisition, our business, financial condition and operating results could be harmed. Any material weakness could affect investor confidence in the accuracy and completeness of our financial statements. As a result, our ability to obtain any additional financing, or additional financing on favorable terms, could be materially and adversely affected. This, in turn, could materially and adversely affect our business, financial condition and the market value of our securities and require us to incur additional costs to improve our internal control systems and procedures. In addition, perceptions of the Company among customers, lenders, investors, securities analysts and others could also be adversely affected.

The Company had material weaknesses in its internal control over financial reporting in the past, and can give no assurances that any additional material weaknesses will not arise in the future due to our failure to implement and maintain adequate internal control over financial reporting. In addition, although the Company has been successful historically in strengthening our controls and procedures, those controls and procedures may not be adequate to prevent or identify irregularities or ensure the fair presentation of our financial statements included in our periodic reports filed with the SEC.

Low investment performance by our pension plan assets may result in an increase to our net pension liability and expense, which may require us to fund a portion of our pension obligations and divert funds from other potential uses.

We sponsor several defined benefit pension plans that cover certain eligible employees across the globe. Our pension expense and required contributions to our pension plans are directly affected by the value of plan assets, the projected rate of return on plan assets, the actual rate of return on plan assets and the actuarial assumptions we use to measure the defined benefit pension plan obligations.

A significant market downturn could occur in future periods resulting in a decline in the funded status of our pension plans and causing actual asset returns to be below the assumed rate of return used to determine pension expense. If return on plan assets in future periods perform below expectations, future pension expense will increase. Further, as a result of global economic instability in recent years, our pension plan investment portfolio has been volatile.

We establish the discount rate used to determine the present value of the projected and accumulated benefit obligations at the end of each year based upon the available market rates for high quality, fixed income investments. We match the projected cash flows of our pension plans against those generated by high-quality corporate bonds. The yield of the resulting bond portfolio provides a basis for the selected discount rate. An increase in the discount rate would reduce the future pension expense and, conversely, a decrease in the discount rate would increase the future pension expense.

Based on current guidelines, assumptions and estimates, including investment returns and interest rates, we plan to make contributions to our pension plans of approximately $26.7 in 2017. Changes in the current assumptions and estimates could result in contributions in years beyond 2017 that are greater than the projected 2017 contributions required. We cannot predict whether changing market or economic conditions, regulatory changes or other factors will further increase our pension expenses or funding obligations, diverting funds we would otherwise apply to other uses.

Our businesses are subject to inherent risks, some for which we maintain third-party insurance and some for which we self-insure. We may incur losses and be subject to liability claims that could have a material adverse effect on our financial condition, results of operations or cash flows.

We maintain insurance policies that provide limited coverage for some, but not all, of the potential risks and liabilities associated with our businesses. The policies are subject to deductibles and exclusions that result in our retention of a level of risk on a self-insurance basis. For some risks, we may not obtain insurance if we believe the cost of available insurance is excessive relative to the risks presented. As a result of market conditions, premiums and deductibles for certain insurance policies can increase substantially, and in some instances, certain insurance may become unavailable or available only for reduced amounts of coverage. As a result, we may not be able to renew our existing insurance policies or procure other desirable insurance on commercially reasonable terms, if at all. Even where insurance coverage applies, insurers may contest their obligations to make payments. Our financial condition, results of operations and cash flows could be materially and adversely affected by losses and liabilities from uninsured or under-insured events, as well as by delays in the payment of insurance proceeds, or the failure by insurers to make payments. We also may incur costs and liabilities resulting from claims for damages to property or injury to persons arising from our operations.

Our assumptions used to determine our self-insurance liability could be wrong and materially impact our business.

We evaluate our self-insurance liability based on historical claims experience, demographic factors, severity factors and other actuarial assumptions. However, if future occurrences and claims differ from these assumptions and historical trends, our business, financial results and financial condition could be materially impacted by claims and other expenses.


An adverse determination that our services, products or manufacturing processes infringe the intellectual property rights of others, an adverse determination that a competitor has infringed our intellectual property rights, or our failure to enforce our intellectual property rights could have a materially adverse effect on our business, operating results or financial condition.

As is common in any high technology industry, others have asserted from time to time, and may assert in the future, that our services, products or manufacturing processes infringe their intellectual property rights. A court determination that our services, products or manufacturing processes infringe the intellectual property rights of others could result in significant liability and/or require us to make material changes to our services, products and/or manufacturing processes. We are unable to predict the outcome of assertions of infringement made against us.

The Company also seeks to enforce our intellectual property rights against infringement. In October 2015, the Company filed a complaint with the U.S. International Trade Commission (ITC) and the U.S. District Court for the Northern District of Ohio alleging that Nautilus Hyosung Inc., and its subsidiary Nautilus Hyosung America Inc., infringe the Company's patents. The ITC instituted an investigation and, in December 2016, the Administrative Law Judge (ALJ) issued an initial determination that Nautilus Hyosung infringes on two of the Company's patents. The ALJ further recommended an exclusion order barring the importation of certain Nautilus Hyosung deposit automation enabled ATMs and modules. The ITC has set a target date to complete the investigation and issue its final ruling in the first quarter of 2017. In response to these actions taken by the Company, in February 2016 Nautilus Hyosung filed complaints against the Company in front of the ITC and U.S. District Court for the Northern District of Texas alleging the Company infringes certain Nautilus Hyosung patents. The Company is aggressively defending the claims asserted by Nautilus Hyosung.

The Company cannot predict the outcome of actions to enforce our intellectual property rights, and, although we seek to enforce our intellectual property rights, we cannot guarantee that we will be successful in doing so. Any of the foregoing could have a materially adverse effect on our business, operating results or financial condition.

Changes in laws or regulations or the manner of their interpretation or enforcement could adversely impact our financial performance and restrict our ability to operate our business or execute our strategies.

New laws or regulations, or changes in existing laws or regulations or the manner of their interpretation or enforcement, could increase our cost of doing business and restrict our ability to operate our business or execute our strategies. This includes, among other things, the possible taxation under U.S. law of certain income from foreign operations, compliance costs and enforcement under applicable securities laws, including the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), the German Securities Trading Act (Wertpapierhandelsgesetz) and Regulation (EU) No 596/2014 of the European Parliament and of the Council of April 16, 2014 as well as costs associated with complying with the Patient Protection and Affordable Care Act of 2010 and the regulations promulgated thereunder. For example, under Section 1502 of the Dodd-Frank Act, the SEC has adopted additional disclosure requirements related to the source of certain “conflict minerals” for issuers for which such “conflict minerals” are necessary to the functionality or product manufactured, or contracted to be manufactured, by that issuer. The metals covered by the rules include tin, tantalum, tungsten and gold, commonly referred to as “3TG.” Our suppliers may use some or all of these materials in their production processes. The SEC’s rules require us to perform supply chain due diligence on our supply chain, including the mine owner and operator. Global supply chains can have multiple layers, thus the costs of complying with these requirements could be substantial. These requirements may also reduce the number of suppliers who provide conflict free metals, and may affect our ability to obtain products in sufficient quantities or at competitive prices. Compliance costs and the unavailability of raw materials could have a material adverse effect on our results of operations. As another example, the customs authority in Thailand has unilaterally changed its position with respect to its obligations under the World Trade Organization’s International Technology Agreement (ITA), which provides duty-free treatment for the importation of ATMs into Thailand from other member countries that have signed the ITA.

Anti-takeover provisions could make it more difficult for a third party to acquire us.

Certain provisions of our charter documents, including provisions limiting the ability of shareholders to raise matters at a meeting of shareholders without giving advance notice and permitting cumulative voting, may make it more difficult for a third party to gain control of our board of directors and may have the effect of delaying or preventing changes in our control or management. This could have an adverse effect on the market price of our common shares. Additionally, Ohio corporate law provides that certain notice and informational filings and special shareholder meeting and voting procedures must be followed prior to consummation of a proposed control share acquisition, as defined in the Ohio Revised Code. Assuming compliance with the prescribed notice and information filings, a proposed control share acquisition may be made only if, at a special meeting of shareholders, the acquisition is approved by both a majority of our voting power represented at the meeting and a majority of the voting power remaining after excluding the combined voting power of the interested shares, as defined in the Ohio Revised Code. The application of these provisions of the Ohio Revised Code also could have the effect of delaying or preventing a change of control.


The Company may not be able to generate sufficient cash to service all of ourits indebtedness and may be forced to take other actions to satisfy ourits obligations under ourits indebtedness, which may not be successful.


The Company's ability to make scheduled payments or refinance its debt obligations depends on ourits financial condition and operating performance, which are subject to prevailing economic and competitive conditions and to certain financial, business,

legislative, regulatory and other factors beyond ourits control. The Company may be unable to maintain a level of cash flows from operating activities sufficient to permit the payment of principal, premium, if any, and interest on its indebtedness.


If the Company's cash flows and capital resources are insufficient to fund its debt service obligations, the Company could face substantial liquidity problems and could be forced to reduce or delay investments and capital expenditures or to dispose of material assets or operations, seek additional debt or equity capital or restructure or refinance its indebtedness. The Company may not be able to effect any such alternative measures, if necessary, on commercially reasonable terms or at all and, even if successful, those alternative actions may not allow the Company to meet its scheduled debt service obligations. In addition, the terms of the Company's existing or future debt arrangements may restrict it from effecting any of these alternatives.


The terms of the credit agreement governing the Company's inabilityrevolving credit facility and term loans (the Credit Agreement) and the Indenture restrict its current and future operations, particularly its ability to generate sufficient cash flowsrespond to satisfy its debt obligations,changes or to refinancetake certain actions.

The Credit Agreement and the Indenture contain a number of restrictive covenants that impose significant operating and financial restrictions on the Company and may limit its ability to engage in acts that may be in its long-term best interest, including restrictions on its ability to:

incur additional indebtedness on commercially reasonable termsand guarantee indebtedness
pay dividends or atmake other distributions or repurchase or redeem capital stock
prepay, redeem or repurchase certain debt
issue certain preferred stock or similar equity securities
make loans and investments
sell assets
incur liens
enter into transactions with affiliates
alter the businesses the Company conducts
enter into agreements restricting the Company's subsidiaries’ ability to pay dividends
consolidate, merge or sell all or substantially all of the Company's assets

In addition, the restrictive covenants in the Credit Agreement require the Company to maintain specified financial ratios and satisfy other financial condition tests. Although it entered into an amendment to the Credit Agreement in August 2018 to, among other things, revise certain of the Company's financial covenants, upon the occurrence of certain events, the financial covenants, including the Company's net leverage ratio, will revert to pre-amendment levels. The Company's ability to meet the financial ratios and tests can be affected by events beyond its control, and it may be unable to meet them.

A breach of the covenants or restrictions under the Indenture or under the Credit Agreement could result in an event of default under the applicable indebtedness. Such a default may allow the creditors to accelerate the related debt and may result in the acceleration of any other debt to which a cross-acceleration or cross-default provision applies. In addition, an event of default under the Credit Agreement would materiallypermit the lenders under the Company's revolving credit facility to terminate all commitments to extend further credit under that facility. Furthermore, if the Company were unable to repay the amounts due and payable under its revolving credit facility and term loans, those lenders could proceed against the collateral granted them to secure that indebtedness. In the event the Company's lenders or noteholders accelerate the repayment of its borrowings, the Company and its subsidiaries may not have sufficient assets to repay that indebtedness. As a result of these restrictions, the Company may be:

limited in how it conduct its business
unable to raise additional debt or equity financing to operate during general economic or business downturns
unable to compete effectively or to take advantage of new business opportunities

These restrictions may affect the Company's ability to grow in accordance with its strategy. In addition, the Company's financial results, its substantial indebtedness and its credit ratings could adversely affect the availability and terms of its financial position and results of operations.financing.





The Acquisition remains subjectinterest rates of our term loans are priced using a spread over the London interbank offered rate (LIBOR).

LIBOR is the basic rate of interest used in lending between banks on the London interbank market and is widely used as a reference for setting the interest rate on loans globally. The Company typically uses LIBOR as a reference rate in its term loans and revolving credit facilities such that the interest due to antitrust reviewour creditors pursuant to such loans, which constitute a significant portion of our indebtedness, is calculated using LIBOR.

On July 27, 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, announced that it intends to phase out LIBOR by the Competitionend of 2021. It is unclear if at that time LIBOR will cease to exist or if new methods of calculating LIBOR will be established such that it continues to exist after 2021. The Alternative Reference Rates Committee, a steering committee comprised of large U.S. financial institutions convened by the U.S. Federal Reserve, has recommended the Secured Overnight Financing Rate (SOFR) as a more robust reference rate alternative to U.S. dollar LIBOR. SOFR is calculated based on short-term repurchase agreements, backed by Treasury securities. SOFR is observed and Markets Authoritybackward-looking, which stands in contrast with LIBOR under the current methodology, which is an estimated forward-looking rate and relies, to some degree, on the expert judgment of submitting panel members. Given that SOFR is a secured rate backed by government securities, it will be a rate that does not take into account bank credit risk (as is the United Kingdom, which, if approvalcase with LIBOR). SOFR is delayedtherefore likely to be lower than LIBOR and is less likely to correlate with the funding costs of financial institutions. Whether or not granted,SOFR attains market traction as a LIBOR replacement tool remains in question. As such, the future of LIBOR at this time is uncertain. In preparation for the potential phase out of LIBOR, we may need to renegotiate our financial obligations and derivative instruments that utilize LIBOR. However, these efforts may not be successful in mitigating the legal and financial risk from changing the reference rate in our legacy agreements. Furthermore, the discontinuation of LIBOR may adversely impact our ability to integrate successfully.manage and hedge exposures to fluctuations in interest rates using derivative instruments.


While the Acquisition closed on August 15, 2016, it still remains subjectThe Company may not be successful divesting its non-core and/or non-accretive businesses.

The Company has a plan to review by the Competition and Markets Authority of the United Kingdom (CMA). As a result, Diebold Nixdorf, Inc. and Diebold Nixdorf AG are required to operate their businesses in the U.K. separately until such clearance has been received. The CMA has broad discretion in administering the governing regulations and may impose requirements, limitations divest certain non-core and/or costs, mandate remedies, such as divestitures of certain business assets, or place additional restrictions on the conduct of ournon-accretive businesses to, ensure sufficient competition in the U.K. market. No assuranceamong other things, simplify its business and reduce its debt. However, there can be given as to the ultimate impact and outcome of the CMA review,no assurance that approval from the CMAit will be obtained, orsuccessful in selling any assets. It may incur substantial expenses associated with identifying and evaluating potential sales. The process of exploring any sales may be time consuming and disruptive to its business operations, and if it is unable to effectively manage the terms, conditions and timing of such approval. Any delay or uncertainty relating to such approval may result in additional transaction costs and make it more difficult for us to maintain or pursue particular business strategies and integrate successfully. Conditions imposed by the CMA may restrict our ability to modify the operations of our business in response to changing circumstances or our ability to expend cash for other uses or otherwise have an adverse effect on the anticipated benefits of the Acquisition, thereby adversely impacting theprocess, its business, financial condition and results of operations could be adversely affected. It also cannot assure that any potential sale, if consummated, will prove to be beneficial to its shareholders. Any potential sale would be dependent upon a number of factors that may be beyond its control, including, among other factors, market conditions, industry trends, the interest of third parties in the assets and the availability of financing to potential buyers on reasonable terms.

In addition, while it evaluates asset sales, the Company is exposed to risks and uncertainties, including potential difficulties in retaining and attracting key employees, distraction of its management from other important business activities, and potential difficulties in establishing and maintaining relationships with customers, suppliers, lenders, sureties and other third parties, all of which could harm its business.

In addition to the Acquisition and non-core and/or non-accretive divestitures, the Company may be unable to successfully and effectively manage acquisitions, divestitures, alliances, and other significant transactions, which could harm its operating results, business and prospects.

As part of its business strategy, the Company engages in discussions with third parties regarding possible investments, acquisitions, strategic alliances, joint ventures, divestitures and outsourcing arrangements, and enters into agreements relating to such transactions in order to further its business objectives. Such transactions present significant risks and challenges and there can be no assurances that the Company will manage such transactions successfully or that strategic opportunities will be available to the Company on acceptable terms or at all. Related risks include the Company failing to achieve strategic objectives, anticipated benefits or timing of a transaction or contractual obligations. Such transactions may require the Company to manage post-closing transitions services or integration issues. Risks of these transactions can be more pronounced in larger and more complicated transactions, or if multiple transactions are pursued simultaneously.

The Company’s ability to deliver products that satisfy customer requirements is dependent on the performance of its subcontractors and suppliers, as well as on the availability of raw materials and other components.

The Company relies on other companies, including subcontractors and suppliers, to provide and produce raw materials, integrated components and sub-assemblies and production commodities included in, or used in the production of, its products. If one or more of the Company.Company's subcontractors or suppliers experiences delivery delays or other performance problems, it may be unable to meet commitments to its customers or incur additional costs. In some instances, the Company depends upon a single source of supply. Any service disruption from one of these suppliers, either due to circumstances beyond the supplier’s control, such as geo-political developments or public health concerns (including viral outbreaks, such as the coronavirus), or as a result of performance problems or financial difficulties, could have a material adverse effect on the Company's ability to meet commitments to its customers or increase its operating costs.

The Company manufactures a substantial amount of its products outside of China in Paderborn, Germany and Manaus, Brazil. Only some of its products are manufactured in China. The ongoing coronavirus outbreak since the beginning of 2020 has resulted in increased travel restrictions and extended shutdown of certain businesses in the region. The Company has taken steps to support its employees in China, as well as steps to mitigate any impacts on its supply chain relating to Chinese suppliers. At present, the overall impact of the coronavirus outbreak is difficult to predict, but if the virus impacts additional locations or other unexpected impacts, it could have some effect on the Company's business, financial condition and/or results of operations.

The Company's business may be affected by general economic conditions, cyclicality and uncertainty and could be adversely affected during economic downturns.

Demand for the Company's services and products is affected by general economic conditions and the business conditions of the industries in which it sells its services and products. The business of most of the Company's customers, particularly its financial institution and retail customers, is, to varying degrees, cyclical and has historically experienced periodic downturns. Under difficult economic conditions, customers may seek to reduce discretionary spending by forgoing purchases of the Company's services and products. This risk is magnified for capital goods purchases such as ATMs, retail systems and physical security products. In addition, downturns in the Company's customers’ industries, even during periods of strong general economic conditions, could adversely affect the demand for the Company's services and products, and its sales and operating results.

In particular, continuing economic difficulties in the global markets have led to an economic recession in certain markets in which the Company operates. As a result of these difficulties and other factors, including new or increased regulatory burdens, financial institutions and retail customers have failed and may continue to fail, resulting in a loss of current or potential customers, or deferred or canceled orders, including orders previously placed. Any customer deferrals or cancellations could materially affect the Company's sales and operating results.

The Company faces competition that could adversely affect its sales and financial condition.

All phases of the Company's business are highly competitive. Some of its services and products are in direct competition with similar or alternative services or products provided by its competitors. The Company encounters competition in price, delivery, service, performance, product innovation, product recognition and quality.

Because of the potential for consolidation in any market, the Company's competitors may become larger, which could make them more efficient and permit them to be more price-competitive. Increased size could also permit them to operate in wider geographic areas and enhance their abilities in other areas such as R&D and customer service. As a result, this could also reduce the Company's profitability.

The Company expects that its competitors will continue to develop and introduce new and enhanced services and products. This could cause a decline in market acceptance of the Company's services and products. In addition, the Company's competitors could cause a reduction in the prices for some of its services and products as a result of intensified price competition. Also, the Company may be unable to effectively anticipate and react to new entrants in the marketplace competing with its services and products.

Competitive pressures can also result in the loss of major customers. An inability to compete successfully could have an adverse effect on the Company's operating results, financial condition and cash flows in any given period.

Increased energy, raw material and labor costs could reduce the Company's operating results.

Energy prices, particularly petroleum prices, are cost drivers for the Company's business. In recent years, the price of petroleum has been highly volatile, particularly due to the unstable political conditions in the Middle East and increasing international demand from emerging markets. Price increases in fuel and electricity costs, such as those increases that may occur from climate change legislation or other environmental mandates, may continue to increase cost of operations. Any increase in the costs of energy would also increase the Company's transportation costs.

The primary raw materials in the Company's services, software and systems solutions are steel, plastics, and electronic parts and components. The majority of raw materials are purchased from various local, regional and global suppliers pursuant to supply contracts. However, the price of these materials can fluctuate under these contracts in tandem with the pricing of raw materials.

The Company cannot assure that its labor costs going forward will remain competitive or will not increase. In the future, the Company's labor agreements may be amended, or become amendable, and new agreements could have terms with higher labor costs. In addition, labor costs may increase in connection with the Company's growth. The Company may also become subject to collective bargaining agreements in the future in the event that non-unionized workers may unionize.

Although the Company attempts to pass on higher energy, raw material and labor costs to its customers, it is often not possible given the competitive markets in which it operates.

Additional tax expense or additional tax exposures could affect the Company's future profitability.

The Company is subject to income taxes in both the U.S. and various non-U.S. jurisdictions, and its domestic and international tax liabilities are dependent upon the distribution of income among these different jurisdictions. If the Company decides to repatriate cash, cash equivalents and short-term investments residing in international tax jurisdictions, there could be further negative impact on foreign and domestic taxes. The Company's tax expense includes estimates of additional tax that may be incurred for tax exposures and reflects various estimates and assumptions, including assessments of future earnings of the Company that could affect the valuation of its net deferred tax assets. The Company's future results could be adversely affected by changes in the effective tax rate as a result of a change in the mix of earnings in countries with differing statutory tax rates, changes in the overall profitability of the Company, changes in tax legislation, changes in the valuation of deferred tax assets and liabilities, the results of audits and examinations of previously filed tax returns and continuing assessments of its income tax exposures.

Additionally, the Company's future results could be adversely affected by the results of indirect tax audits and examinations, and continuing assessments of its indirect tax exposures. A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The Company estimated the aggregate risk at December 31, 2019 to be up to $102.5 for its material indirect tax matters. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations expire. It is reasonably possible that the Company could be required to pay taxes, penalties and interest related to this matter or other open years, which could be material to its financial condition and results of operations.

Demand for and supply of the Company's services and products may be adversely affected by numerous factors, some of which it cannot predict or control. This could adversely affect its operating results.

Numerous factors may affect the demand for and supply of the Company's services and products, including:

changes in the market acceptance of its services and products
customer and competitor consolidation
changes in customer preferences
declines in general economic conditions
disruptive technologies
changes in environmental regulations that would limit its ability to service and sell products in specific markets;
macro-economic factors affecting retail stores and banks, credit unions and other financial institutions may lead to cost-cutting efforts by customers, including branch closures, which could cause it to lose current or potential customers or achieve less revenue per customer
availability of purchased products

If any of these factors occur, the demand for and supply of the Company's services and products could suffer, which could adversely affect its results of operations.

In international markets, the Company competes with local service providers that may have competitive advantages.

In a number of international markets in each region where the Company operates, it faces substantial competition from local service providers that offer competing services and products. Some of these companies may have a dominant market share in their territories and may be owned by local stakeholders. This could give them a competitive advantage. Local providers of competing services and products may also have a substantial advantage in attracting customers in their countries due to more established branding in that country, greater knowledge with respect to the tastes and preferences of customers residing in that country and/or their focus on a single market. As a U.S. based multi-national corporation, the Company must ensure its compliance with both U.S. and foreign regulatory requirements, while local competitors only need to observe applicable regional, national or local laws that may be less onerous.

Because the Company's operations are conducted worldwide, they are affected by risks of doing business abroad.

The Company generates a significant percentage of revenue from operations conducted outside the U.S. Revenue from international operations amounted to approximately 76.8 percent in 2019, 77.1 percent in 2018 and 77.2 percent in 2017 of total revenue during these respective years.

Accordingly, international operations are subject to the risks of doing business abroad, including, among other things, the following:

fluctuations in currency exchange rates, particularly in EMEA (primarily the euro (EUR), Great Britain pound sterling (GBP), Mexico (peso), Thailand (baht) and Brazil (real)
transportation and supply chain delays and interruptions
political and economic instability and disruptions, including the impact of trade agreements
the failure of foreign governments to abide by international agreements and treaties

restrictions on the transfer of funds
the imposition of duties, tariffs and other taxes
import and export controls
changes in governmental policies and regulatory environments
ensuring the Company's compliance with U.S. laws and regulations and applicable laws and regulations in other jurisdictions, including the Foreign Corrupt Practices Act (FCPA), the U.K. Bribery Act, and applicable laws and regulations in other jurisdictions
increasingly complex laws and regulations concerning privacy and data security, including the European Union’s (EU) General Data Protection Regulation (GDPR)
labor unrest and current and changing regulatory environments
the uncertainty of product acceptance by different cultures
the risks of divergent business expectations or cultural incompatibility inherent in establishing strategic alliances with foreign partners
difficulties in staffing and managing multi-national operations
limitations on the ability to enforce legal rights and remedies
reduced protection for intellectual property rights in some countries
potentially adverse tax consequences, including repatriation of profits
disruptions in our business, or the businesses of our suppliers or customers, due to cybersecurity incidents, terrorist activity, armed conflict, war, public health concerns (including viral outbreaks, such as the coronavirus), fires or other natural disasters

Any of these events could have an adverse effect on the Company's international operations by reducing the demand for its services and products or decreasing the prices at which it can sell its services and products, thereby adversely affecting its financial condition or operating results. The Company may not be able to continue to operate in compliance with applicable customs, currency exchange control regulations, transfer pricing regulations or any other laws or regulations to which it may be subject. In addition, these laws or regulations may be modified in the future, and the Company may not be able to operate in compliance with those modifications.

Significant developments from the recent and potential changes in U.S. trade policies could have a material adverse effect on the Company and its financial condition and results of operations.

The U.S. government has indicated its intent to alter its approach to international trade policy and in some cases to renegotiate, or potentially terminate, certain existing bilateral or multi-lateral trade agreements and treaties with foreign countries, including additional tariffs of 25 percent on certain goods imported from China. The Company manufactures a substantial amount of its products in China and are presently subjected to these additional tariffs. These tariffs, and other governmental action relating to international trade agreements or policies, the adoption and expansion of trade restrictions, or the occurrence of a trade war may adversely impact demand for the Company's products, costs, customers, suppliers and/or the U.S. economy or certain sectors thereof and, as a result, adversely impact its business. These additional tariffs may cause the Company to increase prices to its customers, which may reduce demand, or, if it is unable to increase prices, result in lowering its margin on products sold. It remains unclear what the U.S. or foreign governments will or will not do with respect to tariffs, international trade agreements and policies on a short-term or long-term basis. The Company cannot predict future trade policy or the terms of any renegotiated trade agreements and their impacts on its business.

As a result of these tariffs and other governmental action, the Company is presently shifting some of its supply base and sourcing to mitigate the risk of higher tariffs. Any shift may not be fully successful in reducing its costs, or fully off-setting the impact of tariffs.

The Company may be exposed to liabilities under the FCPA, which could harm its reputation and have a material adverse effect on its business.

The Company is subject to compliance with various laws and regulations, including the FCPA and similar worldwide anti-bribery laws, which generally prohibit companies and their intermediaries from engaging in bribery or making other improper payments to foreign officials for the purpose of obtaining or retaining business or gaining an unfair business advantage. The FCPA also requires proper record keeping and characterization of such payments in the Company's reports filed with the SEC.

The Company's employees and agents are required to comply with these laws. The Company operates in many parts of the world that have experienced governmental and commercial corruption to some degree, and strict compliance with anti-bribery laws may conflict with local customs and practices. Foreign companies, including some that may compete with the Company, may not be subject to the FCPA and may follow local customs and practices. Accordingly, such companies may be more likely to engage in activities prohibited by the FCPA, which could have a significant adverse impact on the Company's ability to compete for business in such countries.

Despite the Company's commitment to legal compliance and corporate ethics, it cannot ensure that its policies and procedures will always protect it from intentional, reckless or negligent acts committed by its employees or agents. Violations of these laws,

or allegations of such violations, could disrupt the Company's business and result in financial penalties, debarment from government contracts and other consequences that may have a material adverse effect on its reputation, business, financial condition or results of operations. Future changes in anti-bribery or economic sanctions laws and enforcement could also result in increased compliance requirements and related expenses that may also have a material adverse effect on its business, financial condition or results of operations.

Economic conditions and regulatory changes leading up to and following the United Kingdom’s likelyKingdom's (U.K.) exit from the EU could have a material adverse effect on ourthe Company's business and results of operations.


Following a referendum in June 2016 in which voters in theThe U.K. approved an’s exit from the EU it is expected that(Brexit) and the U.K. government will initiate a processresulting significant change to leave the EU (often referred to as Brexit) and begin negotiating the terms of the U.K.’s future relationship with the EU. The Company faces uncertainty regardingEU and with countries outside the impact ofEU (and the likely exitlaws, regulations and trade deals impacting business conducted between them) could disrupt the overall economic growth or stability of the U.K. fromand the EU and negatively impact the Company’s European operations. The U.K. and the EU entered into a withdrawal agreement that set out the terms governing the U.K.’s departure, including, among other things, a transition period that will last until December 31, 2020, unless extended, to allow for a future trade deal to be agreed upon. It is possible that Brexit will result in the Company’s EU operations becoming subject to materially different, and potentially conflicting, laws, regulations or tariffs, which could require costly new compliance initiatives or changes to legal entity structures or operating practices. Furthermore, in the event the U.K. leaves the EU with no agreement, there may be additional adverse impacts on immigration and trade between the U.K. and the EU or countries outside the EU. Adverse consequences

The Company has a significant amount of long-term assets, including goodwill and other intangible assets, and any future impairment charges could adversely impact its results of operations.

The Company reviews long-lived assets, including property, plant and equipment and identifiable amortizing intangible assets, for impairment whenever changes in circumstances or events may indicate that the carrying amounts are not recoverable. If the fair value is less than the carrying amount of the asset, a loss is recognized for the difference. Factors which may cause an impairment of long-lived assets include significant changes in the manner of use of these assets, negative industry or market trends, a significant under-performance relative to historical or projected future operating results, or a likely sale or disposal of the asset before the end of its estimated useful life.    

As of December 31, 2019, the Company had $764.0 of goodwill. The Company’s four reporting units are defined as Eurasia Banking, Americas Banking, EMEA Retail and Rest of World Retail. Management concluded during a second and third quarter interim goodwill impairment tests for 2018 that a portion of the Company’s goodwill was not recoverable and recorded a $180.2 non-cash impairment loss for the year ended December 31, 2018. The techniques used in its qualitative and quantitative assessment and goodwill impairment tests incorporate a number of estimates and assumptions that are subject to change. Although the Company believes these estimates and assumptions are reasonable and reflect market conditions forecast at the assessment date, any changes to these assumptions and estimates due to market conditions or otherwise may lead to an outcome where impairment charges would be required in future periods.

System security risks, systems integration and cybersecurity issues could disrupt the Company's internal operations or services provided to customers, and any such disruption could adversely affect revenue, increase costs, and harm its reputation and stock price.

Experienced computer programmers and hackers may be able to penetrate the Company's network security and misappropriate its own confidential information or those of its customers, encrypt or corrupt data, create system disruptions or cause shutdowns. Such a cybersecurity incident could be particularly harmful if it remains undetected for an extended period of time. Groups of hackers may also act in a coordinated manner to launch distributed denial of service attacks, or other coordinated attacks, that may cause service outages or other interruptions. While the Company employs a number of protective measures designed to reduce cybersecurity incidents, these measures may fail to prevent or detect them. We have experienced cybersecurity incidents in the past, but none of these incidents, individually or in the aggregate, has had a material adverse effect on our business, operations or products. The Company could incur significant expenses in investigating and addressing cybersecurity incidents, such as deteriorationthe expenses of deploying additional personnel, enhancing or implementing new protection measures, training employees or hiring consultants. Further, such corrective measures may later prove inadequate. Moreover, actual or perceived security vulnerabilities in global economic conditions, stabilitythe Company's services and products could cause significant reputational harm, causing it to lose existing or potential customers. Reputational damage could also result in global financial markets, volatilitydiminished investor confidence. Actual or perceived vulnerabilities may also lead to claims against the Company. Although its license agreements typically contain provisions that eliminate or limit its exposure to such liability, there is no assurance these provisions will withstand legal challenges. The Company could also incur significant expenses in currency exchange ratesconnection with customers’ system failures.

In addition, sophisticated hardware and operating system software and applications that the Company produces or adverse changesprocures from third parties may contain defects in regulationdesign or manufacture, including “bugs” and other problems that could unexpectedly interfere with the operation of the cross-border agreementssystem. The costs to eliminate or alleviate security problems, viruses and bugs could be significant, and the efforts to address these problems could result in interruptions, delays or cessation of service that could impede sales, manufacturing, distribution or other critical functions.


Portions of the Company's IT infrastructure also may experience interruptions, delays or cessations of service or produce errors in connection with systems integration or migration work that takes place from time to time. The Company may not be successful in implementing new systems, and transitioning data and other aspects of the process could be expensive, time consuming, disruptive and resource-intensive. Such disruptions could adversely impact the ability to fulfill orders, service customers and interrupt other processes and, in addition, could adversely impact its ability to maintain effective internal control over financial reporting. Delayed sales, lower margins, lost customers or diminished investor confidence resulting from these disruptions could adversely affect the Company's financial results, stock price and reputation.

Privacy and information security laws are complex, and if the Company fails to comply with applicable laws, regulations and standards, or fails to properly maintain the integrity of its data, protect its proprietary rights to its systems or defend against cybersecurity attacks, the Company may be subject to government or private actions due to privacy and security breaches, any of which could have a negative impactmaterial adverse effect on ourits business, financial condition and results of operations or materially harm our reputation.

The Company is subject to a variety of laws and regulations in the U.S. and other countries that involve matters central to its business, including user privacy, security, rights of publicity, data protection, content, intellectual property, distribution, electronic contracts and other communications, competition, protection of minors, consumer protection, taxation, and online-payment services. These laws can be particularly restrictive in countries outside the U.S. Both in the U.S. and abroad, these laws and regulations constantly evolve and remain subject to significant change. In addition, the application and interpretation of these laws and regulations are often uncertain, particularly in the new and rapidly evolving industry in which it operates. Because the Company stores, processes and uses data, some of which contains personal information, it is subject to complex and evolving federal, state, and foreign laws and regulations regarding privacy, data protection, content and other matters. Many of these laws and regulations are subject to change and uncertain interpretation, and could result in investigations, claims, changes to the Company's business practices, increased cost of operations, and declines in user growth, retention, or engagement, any of which could seriously harm its business.

Several proposals have recently been adopted or are currently pending before federal, state, and foreign legislative and regulatory bodies that could significantly affect our business. The GDPR in the EU, which went into effect in May 2018, places data protection obligations and restrictions on organizations and may require the Company to adapt its policies and procedures. If the Company is not compliant with GDPR requirements, it may be subject to significant fines and its business may be seriously harmed. The California Consumer Privacy Act went into effect in January 2020, with a lookback to January 2019, and places additional requirements on the handling of personal data.

An inability to attract, retain and motivate key employees could harm current and future operations.

In order to be successful, the Company must attract, retain and motivate executives and other key employees, including those in managerial, professional, administrative, technical, sales, marketing and IT support positions. It also must keep employees focused on its strategies and goals. Hiring and retaining qualified executives, engineers and qualified sales representatives are critical to its future, and competition for experienced employees in these areas can be intense. The failure to hire or loss of key employees could have a significant impact on the Company's operations.

The Company may not be able to generate sufficient cash flows to fund its operations and make adequate capital investments.

The Company's cash flows from operations depend primarily on sales and service margins. To develop new service and product technologies, support future growth, achieve operating efficiencies and maintain service and product quality, the Company must make significant capital investments in manufacturing technology, facilities and capital equipment, R&D, and service and product technology. In addition to cash provided from operations, the Company has from time to time utilized external sources of financing. Depending upon general market conditions or other factors, the Company may not be able to generate sufficient cash flows to fund its operations and make adequate capital investments, either in whole or in part. In addition, any tightening of the credit markets may limit the Company's ability to obtain alternative sources of cash to fund its operations.

Although the Company has paid dividends on its common shares in the past, the declaration and payment of future dividends, as well as the amount thereof, are subject to the declaration by the Company’s board of directors. The amount and size of any future dividends will depend on the Company’s results of operations, financial condition, capital levels, cash requirements, future prospects and other factors.


New service and product developments may be unsuccessful.

The Company is constantly looking to develop new services and products that complement or leverage the underlying design or process technology of its traditional service and product offerings. For example, the Company launched its DN Series solutions portfolio in 2019. The Company makes significant investments in service and product technologies and anticipates expending significant resources for new software-led services and product development over the next several years. There can be no assurance that the Company's service and product development efforts will be successful, that the roll out of any new services and products will be timely, that the customer certification process for any new products or the DN Series will be completed on the anticipated

timeline, that it will be able to successfully market these services and products, or that margins generated from sales of these services and products will recover costs of development efforts.

The Company's ability to maintain effective internal control over financial reporting may be insufficient to allow it to accurately report its financial results or prevent fraud, and this could cause its financial statements to become materially misleading and adversely affect the trading price of its common shares.

The Company requires effective internal control over financial reporting in order to provide reasonable assurance with respect to its financial reports and to effectively prevent fraud. Internal control over financial reporting may not prevent or detect misstatements because of its inherent limitations, including the possibility of human error, the circumvention or overriding of controls or fraud. Therefore, even effective internal controls can provide only reasonable assurance with respect to the preparation and fair presentation of financial statements. If the Company cannot provide reasonable assurance with respect to its financial statements and effectively prevent fraud, its financial statements could become materially misleading, which could adversely affect the trading price of its common shares.

If the Company is not able to maintain the adequacy of its internal control over financial reporting, including any failure to implement required new or improved controls, or if the Company experiences difficulties in the implementation of or the implemented controls required in connection with the Acquisition, its business, financial condition and operating results could be harmed. Any material weakness could affect investor confidence in the accuracy and completeness of its financial statements. As a result, the Company's ability to obtain any additional financing, or additional financing on favorable terms, could be materially and adversely affected. This, in turn, could materially and adversely affect its business, financial condition and the market value of its securities and require it to incur additional costs to improve its internal control systems and procedures. In addition, perceptions of the Company among customers, lenders, investors, securities analysts and others could also be adversely affected.

Low investment performance by the Company's pension plan assets may result in an increase to its net pension liability and expense, which may require it to fund a portion of its pension obligations and divert funds from other potential uses.

The Company sponsors several defined benefit pension plans that cover certain eligible employees across the globe. The Company's pension expense and required contributions to its pension plans are directly affected by the value of plan assets, the projected rate of return on plan assets, the actual rate of return on plan assets and the actuarial assumptions it uses to measure the defined benefit pension plan obligations.

A significant market downturn could occur in future periods resulting in a decline in the funded status of the Company's pension plans and causing actual asset returns to be below the assumed rate of return used to determine pension expense. If return on plan assets in future periods perform below expectations, future pension expense will increase.

The Company establishes the discount rate used to determine the present value of the projected and accumulated benefit obligations at the end of each year based upon the available market rates for high-quality, fixed income investments. The Company matches the projected cash flows of its pension plans against those generated by high-quality corporate bonds. The yield of the resulting bond portfolio provides a basis for the selected discount rate. An increase in the discount rate would reduce the future pension expense and, conversely, a decrease in the discount rate would increase the future pension expense.

Based on current guidelines, assumptions and estimates, including investment returns and interest rates, the Company plans to make contributions to its pension plans as well as benefits payments directly from the Company of approximately $23 in 2020, which is lower than historical amounts due to a $20.0 pre-payment of the minimum statutory funding requirements for the Company's U.S. pension plans during the fourth quarter of 2019. The Company anticipates reimbursement of approximately $13 for certain benefits paid from its trustee in 2019. Changes in the current assumptions and estimates could result in contributions in years beyond 2020 that are greater than the projected 2020 contributions required. The Company cannot predict whether changing market or economic conditions, regulatory changes or other factors will further increase its pension expenses or funding obligations, diverting funds it would otherwise apply to other uses.

The Company's businesses are subject to inherent risks, some for which it maintains third-party insurance and some for which it self-insures. The Company may incur losses and be subject to liability claims that could have a material adverse effect on its financial condition, results of operations or cash flows.

The Company maintains insurance policies that provide limited coverage for some, but not all, of the potential risks and liabilities associated with its business. The policies are subject to deductibles and exclusions that result in the Company's retention of a level of risk on a self-insurance basis. For some risks, the Company may not obtain insurance if it believes the cost of available insurance is excessive relative to the risks presented. As a result of market conditions, premiums and deductibles for certain insurance policies can increase substantially, and in some instances, certain insurance may become unavailable or available only for reduced amounts of coverage. As a result, the Company may not be able to renew its existing insurance policies or procure other desirable insurance on commercially reasonable terms, if at all. Even where insurance coverage applies, insurers may contest their obligations to make payments. The Company's financial condition, results of operations and cash flows could be materially and adversely affected by losses and liabilities from uninsured or under-insured events, as well as by delays in the payment of insurance proceeds, or the

failure by insurers to make payments. The Company also may incur costs and liabilities resulting from claims for damages to property or injury to persons arising from its operations.

The Company's assumptions used to determine its self-insurance liability could be wrong and materially impact its business.

The Company evaluates its self-insurance liability based on historical claims experience, demographic factors, severity factors and other actuarial assumptions. However, if future occurrences and claims differ from these assumptions and historical trends, the Company's business, financial results and financial condition could be materially impacted by claims and other expenses.

An adverse determination that the Company's services, products or manufacturing processes infringe the intellectual property rights of others, an adverse determination that a competitor has infringed its intellectual property rights, or its failure to enforce its intellectual property rights could have a materially adverse effect on its business, operating results or financial condition.

As is common in any high technology industry, others have asserted from time to time, and may assert in the future, that the Company's services, products or manufacturing processes infringe their intellectual property rights. A court determination that its services, products or manufacturing processes infringe the intellectual property rights of others could result in significant liability and/or require it to make material changes to its services, products and/or manufacturing processes. The Company is unable to predict the outcome of assertions of infringement made against it.

The Company also seeks to enforce its intellectual property rights against infringement. In October 2015, the Company filed a complaint with the U.S. International Trade Commission (ITC) and U.S. District Court alleging that Nautilus Hyosung Inc., and its subsidiary Nautilus Hyosung America Inc., infringed upon the Company's patents. In February 2017, the ITC determined that Nautilus Hyosung products infringed two of the Company's patents and issued an exclusion order and cease and desist order which bars the importation and sale of certain Nautilus Hyosung deposit automation enabled ATMs and modules in the U.S. The Company is now pursuing claims for damages in U.S. District Court. In February 2016, Nautilus Hyosung filed complaints against the Company in front of the ITC and U.S. District Court alleging the Company infringed certain Nautilus Hyosung patents. Those ITC proceedings have now concluded and the Company has successfully defeated all claims raised by Nautilus Hyosung in the ITC, while Nautilus Hyosung is pursuing claims in U.S. District Court. The Company will continue to vindicate its intellectual property against infringement by others.

The Company cannot predict the outcome of actions to enforce its intellectual property rights, and, although it seeks to enforce its intellectual property rights, it cannot guarantee that it will be successful in doing so. Any of the foregoing could have a materially adverse effect on the Company's business, operating results or financial condition.

Changes in laws or regulations or the manner of their interpretation or enforcement could adversely impact the Company's financial performance and restrict its ability to operate its business or execute its strategies.

New laws or regulations, or changes in existing laws or regulations or the manner of their interpretation or enforcement, could increase the Company's cost of doing business and restrict its ability to operate its business or execute its strategies. This includes, among other things, the possible taxation under U.S. law of certain income from foreign operations, compliance costs and enforcement under applicable securities laws, including the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), the German Securities Trading Act (Wertpapierhandelsgesetz) and Regulation (EU) No. 596/2014 of the European Parliament and of the Council of April 16, 2014 as well as costs associated with complying with the Patient Protection and Affordable Care Act of 2010 and the regulations promulgated thereunder.

The proliferation of payment options other than cash, including credit cards, debit cards, store-valued cards and mobile payment options could result in a reduced need for cash in the marketplace and a resulting decline in the usage of ATMs.

The U.S., Europe and other developed markets have seen a shift in consumer payment trends since the late 1990's, with more customers now opting for electronic forms of payment, such as credit cards and debit cards, for their in-store purchases over traditional paper-based forms of payment, such as cash and checks. Additionally, some merchants offer free cash back at the POS for customers that utilize debit cards for their purchases, thus providing an additional incentive for consumers to use these cards. The continued growth in electronic payment methods could result in a reduced need for cash in the marketplace and ultimately, a decline in the usage of ATMs. New payment technology and adoption of mobile payment technology, virtual currencies such as Bitcoin, or other new payment method preferences by consumers could further reduce the general population's need or demand for cash and negatively impact sales of ATMs and selected products, services and software.

The Company's actual operating results may differ significantly from its guidance.

From time to time, the Company releases guidance, including any guidance that it may include in the reports that it files with the SEC regarding its future performance. This guidance, which consists of forward-looking statements, is prepared by its management and is qualified by, and subject to, the assumptions and the other information included in this annual report on Form 10-K, as well as the factors described under “Management's Discussion and Analysis of Financial Condition and Results of Operation - Forward-Looking Statement Disclosure.” The Company's guidance is not prepared with a view toward compliance with published guidelines

of the American Institute of Certified Public Accountants, and neither its independent registered public accounting firm nor any other independent or outside party compiles or examines the guidance and, accordingly, no such person expresses any opinion or any other form of assurance with respect thereto.

Guidance is based upon a number of assumptions and estimates that, while presented with numerical specificity, are inherently subject to business, economic and competitive uncertainties and contingencies, many of which are beyond the Company's control and are based upon specific assumptions with respect to future business decisions, some of which will change. The principal reason that the Company releases such data is to provide a basis for its management to discuss its business outlook with analysts and investors. The Company does not accept any responsibility for any projections or reports published by any such persons.

Guidance is necessarily speculative in nature, and it can be expected that some or all of the assumptions of the guidance furnished by the Company will not materialize or will vary significantly from actual results. Accordingly, the Company's guidance is only an estimate of what management believes is realizable as of the date of release. Actual results will vary from the guidance. Investors should also recognize that the reliability of any forecasted financial data diminishes the farther in the future that the data are forecast. In light of the foregoing, investors are urged to put the guidance in context and not to place undue reliance on it.

Anti-takeover provisions could make it more difficult for a third party to acquire the Company.

Certain provisions of the Company's charter documents, including provisions limiting the ability of shareholders to raise matters at a meeting of shareholders without giving advance notice, may make it more difficult for a third party to gain control of the Company's board of directors and may have the effect of delaying or preventing changes in the Company's control or management. This could have an adverse effect on the market price of the Company's common shares. Additionally, Ohio corporate law provides that certain notice and informational filings and special shareholder meeting and voting procedures must be followed prior to consummation of a proposed control share acquisition, as defined in the Ohio Revised Code (ORC). Assuming compliance with the prescribed notice and information filings, a proposed control share acquisition may be made only if, at a special meeting of shareholders, the acquisition is approved by both a majority of its voting power represented at the meeting and a majority of the voting power remaining after excluding the combined voting power of the interested shares, as defined in the ORC. The application of these provisions of the ORC also could have the effect of delaying or preventing a change of control.



ITEM 1B: UNRESOLVED STAFF COMMENTS


None.


ITEM 2: PROPERTIES


The Company's corporate offices areoffice is located in North Canton, Ohio and Paderborn, Germany. Within NA, theOhio. The Company leases manufacturing facilities in Greensboro, North Carolina and has selling, service and administrative offices throughout the United States and Canada, including a software development center in Canada. AP owns and operates manufacturing facilities in China and India and selling, service and administrative offices in the following locations: Australia, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam. EMEA owns or leases and operates manufacturing facilities in Germany, BelgiumNorth Canton, Ohio, Brazil and HungaryGermany. The Company leases software development centers in Canada and hasMexico. The following are the principal locations in which the Company owns or leases and operates selling, service and administrative offices in the following locations: Algeria, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Malta, Morocco, Namibia, the Netherlands, Nigeria, Norway, Poland, Portugal, Russia, Slovakia, South Africa, Spain, Sweden, Switzerland, Turkey, Uganda, Ukraine, the United Arab Emiratesits three segments, Eurasia Banking, Americas Banking and the United Kingdom. LA has selling, service and administrative offices in the following locations: Barbados, Belize, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay and Venezuela. In addition, LA owns and operates manufacturing facilities and has selling, service and administrative offices throughout Brazil. The Company leases a majority of the selling, service and administrative offices under operating lease agreements.Retail:

AmericasEMEAAP
BrazilHondurasAlgeriaItalySlovakiaAustralia
CanadaMexicoAustriaLuxembourgSouth AfricaChina
ChileNicaraguaBelgiumMaltaSpainHong Kong
ColombiaPanamaCzech RepublicMoroccoSwedenIndia
Costa RicaParaguayDenmarkNetherlandsSwitzerlandIndonesia
Dominican RepublicPeruFinlandNigeriaTurkeyMalaysia
EcuadorUruguayFranceNorwayUkraineMyanmar
El SalvadorUnited StatesGermanyPolandUnited Arab EmiratesPhilippines
GuatemalaGreecePortugalUnited KingdomSingapore
HungaryRomaniaTaiwan
IrelandRussiaThailand
Vietnam

The Company considers that its properties are generally in good condition, are well maintained, and are generally suitable and adequate to carry on the Company's business.


ITEM 3: LEGAL PROCEEDINGS
(dollars in millions)


At December 31, 2016,2019, the Company was a party to several lawsuits that were incurred in the normal course of business, none of which individually or in the aggregate is considered material by management in relation to the Company's financial position or results of operations. In management's opinion, the Company's consolidated financial statements would not be materially affected by the outcome of those legal proceedings, commitments, or asserted claims.


In addition to the routine legal proceedings noted above, the Company was a party to the legal proceedings described below at December 31, 2016:2019:


Securities Class Action and Shareholder Litigation Demand

In July and August 2019, shareholders filed putative class action lawsuits alleging violations of federal securities laws in the United States District Court for the Southern District of New York and the Northern District of Ohio. The lawsuits collectively assert that the Company and three former officers made material misstatements regarding the Company’s business and operations, causing the Company’s common stock to be overvalued from February 14, 2017 to August 1, 2018. The lawsuits have been consolidated before a single judge in the United States District Court for the Southern District of New York and lead plaintiffs appointed. The Company intends to vigorously defend itself in this matter and management remains confident that it has valid defenses to these claims. As with any pending litigation, the Company is unable to predict the final outcome of this matter.

In January 2020, the Company’s Board of Directors received a demand letter from alleged shareholders to investigate and pursue claims for breach of fiduciary duty against certain current and former directors and officers based on the Company’s statements regarding its business and operations, which are substantially similar to those challenged in the federal securities litigation. The Board of Directors has not yet responded to the demand.

Indirect Tax Contingencies


The Company accrues non-income tax liabilities for indirect tax matters when management believes that a loss is probable and the amounts can be reasonably estimated, while contingent gains are recognized only when realized. In the event any losses are sustained in excess of accruals, they are charged against income. In evaluating indirect tax matters, management takes into consideration factors such as historical experience with matters of similar nature, specific facts and circumstances, and the likelihood of prevailing. Management evaluates and updates accruals as matters progress over time. It is reasonably possible that some of the matters for which accruals have not been established could be decided unfavorably to the Company and could require recognizing future expenditures. Also, statutes of limitations could expire without the Company paying the taxes for matters for

which accruals have been established, which could result in the recognition of future gains upon reversal of these accruals at that time.


At December 31, 2016,2019, the Company was a party to several routine indirect tax claims from various taxing authorities globally that were incurred in the normal course of business, none of which individually or in the aggregate is considered material by management in relation to the Company’s financial position or results of operations. In management’s opinion, the consolidated financial statements would not be materially affected by the outcome of these indirect tax claims and/or proceedings or asserted claims.


In addition to these routine indirect tax matters, the Company was a party to the proceedings described below:


Diebold KGaA is a party to two separate appraisal proceedings (Spruchverfahren) in connection with the purchase of all shares in its former listed subsidiary, Diebold Nixdorf AG. Both proceedings are pending at the same Chamber for Commercial Matters (Kammer fur Hangelssachen) at the District Court (Landgericht) of Dortmund (Germany). The first appraisal proceeding relates to the DPLTA entered into by Diebold KGaA and former Diebold Nixdorf AG, which became effective on February 17, 2017. The DPLTA appraisal proceeding was filed by minority shareholders of Diebold Nixdorf AG challenging the adequacy of both the cash
exit compensation of €55.02 per Diebold Nixdorf AG share (of which 6,900,000 shares were then outstanding) and the annual recurring compensation of €2.82 per Diebold Nixdorf AG share offered in connection with the DPLTA.

The second appraisal proceeding relates to the cash merger squeeze-out of minority shareholders of Diebold Nixdorf AG in 2019. The squeeze-out appraisal proceeding was filed by minority shareholders of Diebold Nixdorf AG challenging the adequacy of the cash exit compensation of €54.80 per Diebold Nixdorf AG share (of which 1,400,000 shares were then outstanding) in connection with the merger squeeze-out.

In August 2012, oneboth appraisal proceedings, a court ruling would apply to all Diebold Nixdorf AG shares outstanding at the time when the DPLTA or the merger squeeze-out, respectively, became effective. Any cash compensation received by former Diebold Nixdorf AG shareholders in connection with the merger squeeze-out would be netted with any higher cash compensation such shareholder may still claim in connection with the DPLTA appraisal proceeding. While the Company believes that the compensation offered in connection with the DPLTA and the merger squeeze-out was in both cases fair, it notes that German courts often adjudicate increases of the Company's Brazil subsidiaries was notified of a tax assessment of approximately R$270.0, including penalties and interest, regarding certain Brazil federal indirect taxes (Industrialized Products Tax, Import Tax, Programa de Integração Social and Contributioncash compensation to Social Security Financing) for 2008 and 2009. The assessment alleges improper importation of certain components into Brazil's free trade zone that would nullify certain indirect tax incentives. In September 2012, the Company filed its administrative defensesplaintiffs in varying amounts in connection with the tax authorities.

In response to an order by the administrative court, the tax inspector provided further analysis with respect to the initial assessment in December 2013 that indicates a potential exposure that is significantly lower than the initial tax assessment received in August 2012. This revised analysis has been accepted by the initial administrative court and lower level appellate court; however, this matter remains subject to ongoing administrative proceedings and appeals. Accordingly,German appraisal proceedings. Therefore, the Company cannot provide any assurancerule out that the first instance court or an appellate court may increase the cash compensation also in these appraisal proceedings. The Company, however, is convinced that its exposure pursuantdefense in both appraisal proceedings which are still at preliminary stages is supported by strong sets of facts and the Company will continue to the initial assessment will be lowered significantly or at all. In addition, this matter could negatively impact Brazil federal indirect taxes in other years that remain open under statute. It is reasonably possible that the

Company could be required to pay taxes, penalties and interest related to this matter, which could be material to the Company's consolidated financial statements. The Company continues tovigorously defend itself in this matter.these matters.


The Company has challenged multiple customs rulings in Thailand seeking to retroactively collect customs duties on previous imports of ATMs. Management believesIn August 2017, March 2019 and August 2019 the Supreme Court of Thailand ruled in the Company's favor in three of the matters, finding each time that the customs authority’sCustoms' attempt to retroactively assess customscollect duties for importation of ATMs is in contravention of World Trade Organization agreements and, accordingly, is challenging the rulings. In the third quarter of 2015, the Company received a prospective ruling from the U.S. Customs Border Protection, which is consistent with the Company's interpretation of the treaty in question.improper. The Company has submitted that ruling for consideration in its ongoing dispute with Thailand. In August 2016, the tax court of appeals rendered a decision in favor of the Company related to approximately half of the assessmentssurviving matters remain at issue. The remaining matters are currently in various stages of the appeals process and management continues to believethe Company will use the Supreme Court's decision in support of its position in those matters. Management remains confident that the Company has a valid legal position in these appeals. Accordingly, the Company hasdoes not accruedhave any amount accrued for this contingency; however, the Company cannot provide any assurance that it will not ultimately be subject to retroactive assessments.contingency.

At December 31, 2016 and 2015, the Company had an accrual related to the Brazil indirect tax matter disclosed above of $7.3 and $7.5, respectively. The movement between periods relates to the currency fluctuation in the Brazil real.


A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The Company estimated the aggregate risk at December 31, 20162019 to be up to approximately $172.9$102.5 for its material indirect tax matters, of which approximately $125.9 and $24.0, respectively,$30.5 relates to the Brazil indirect tax matter and Thailand customs matter disclosed above. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations expire.


ITEM 4: MINE SAFETY DISCLOSURES


Not applicable.

PART II


ITEM 5: MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES


The common shares of the Company are listed on the New York Stock Exchange with a symbol of “DBD.” The price ranges of common shares of the Company for the periods indicated below are as follows:
 2016 2015 2014
 High Low High Low High Low
1st Quarter$29.80
 $22.84
 $36.49
 $30.63
 $40.78
 $32.05
2nd Quarter$28.81
 $23.10
 $38.94
 $33.21
 $41.45
 $36.20
3rd Quarter$29.01
 $23.95
 $35.79
 $29.16
 $40.90
 $35.00
4th Quarter$25.90
 $21.05
 $37.98
 $29.60
 $38.67
 $32.31
Full Year$29.80
 $21.05
 $38.94
 $29.16
 $41.45
 $32.05


There were 51,41034,113 shareholders of the Company at December 31, 2016,2019, which includes an estimated number of shareholders who havehad shares held in their accounts by banks, brokers, and trustees for benefit plans and the agent for the dividend reinvestment plan.

On the basis of amounts paid and declared quarterly, the annualized dividends per share were $0.96 in 2016, $1.15 in 2015 and $1.15 in 2014.


Information concerning the Company’s share repurchases made during the fourth quarter of 2016:2019 is as follows:
Period 
Total Number of Shares Purchased (1)
 Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Plans 
Maximum Number of Shares that May Yet Be Purchased Under the Plans (2)
 
Total Number of Shares Purchased (1)
 Average Price Paid Per Share Total Number of Shares Purchased as Part of Publicly Announced Plans 
Maximum Number of Shares that May Yet Be Purchased Under the Plans (2)
October 174
 $25.95
 
 2,426,177
 1,545
 $7.37
 
 2,426,177
November 1,220
 $22.49
 
 2,426,177
 16
 $12.72
 
 2,426,177
December 1,629
 $24.65
 
 2,426,177
 6,106
 $10.83
 
 2,426,177
Total 3,023
 $23.85
 
   7,667
 $10.14
 
  


(1)All shares were surrendered or deemed surrendered to the Company in connection with the Company’s stock-based compensation plans.


(2)
The total number of shares repurchased as part of the publicly announced share repurchase plan was 13,450,772 as of December 31, 20162019. The plan was approved by the Board of Directors in April 1997. The Company may purchase shares from time to time in open market purchases or privately negotiated transactions. The Company may make all or part of the purchases pursuant to accelerated share repurchases or Rule 10b5-1 plans. The plan has no expiration date. The following table provides a summary of Board of Director approvals to repurchase the Company's outstanding common shares:


  
Total Number of Shares
Approved for Repurchase
1997 2,000,000
2004 2,000,000
2005 6,000,000
2007 2,000,000
2011 1,876,949
2012 2,000,000
  15,876,949

PERFORMANCE GRAPH


The graph below compares the cumulative 5-Yearfive-year total return provided shareholders on Diebold Nixdorf, Inc.'s common shares relative to the cumulative total returns of the S&P 500 index, the S&P Midcap 400 index and two customized peer groups, both consisting of twenty-three companies whose individual companies are listed in footnotes 1 and 2 below. An investment of $100 (with reinvestment of all dividends) is assumed to have been made in ourthe Company's common shares, in each index and in each of the peer groups on 12/31/2011December 31, 2014 and its relative performance is tracked through 12/31/2016.December 31, 2019.

dieboldchart21.jpg

The Compensation Committee of the Company's Board of Directors annually reviews and approves the selection of peer group companies, adjusting the group from time to time based on changes in the Company's industry and the Company’s operations, the current peer group and the comparability of our peer group companies.
(1)There are twenty-threefourteen companies included in the Company's first customized2019 peer group, which are: ActuantAlliance Data Systems Corp., Allegion PLC, Benchmark Electronics Inc., Brady Corp., Brinks Co, Convergys Corp., DST Systems Inc., Fidelity National Information Services Inc., Fiserv Inc., Global Payments Inc., Harris Corp., International Game Technology PLC, IntuitJuniper Networks Inc., Logitech International SA, Mettler-Toledo InternationalMotorola Solutions Inc., NCR Corp., Netapp Inc., Pitney Bowes Inc., Sensata Technologies Holding NV, Timken Co.Sabre Corp., Total Systems Services, Unisys Corp., Western Union CoCo. and Woodward Inc.Zebra Technologies Corp.


(2)The twenty-threefifteen companies included in the Company's second customized2018 peer group are: ActuantAlliance Data Systems Corp., Allegion PLC, Benchmark Electronics Inc., Brady Corp., Brinks Co., Convergys Corp., DST Systems Inc., Fidelity National Information Services Inc., Fiserv Inc., Global Payments Inc., Harris Corp., International Game Technology PLC, IntuitJuniper Networks Inc., Logitech International Sa, Mettler-Toledo InternationalSA, Motorola Solutions Inc., NCR Corp., Netapp Inc., Pitney Bowes Inc., Sensata Technologies Holding NV, TimkensteelSabre Corp., Total Systems Services, Unisys Corp., Western Union CoCo. and Woodward Inc.Zebra Technologies Corp.

ITEM 6: SELECTED FINANCIAL DATA


The following table should be read in conjunction with “Part II - Item 7 - Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Part II - Item 8 - Financial Statements and Supplementary Data” of this annual report on Form 10-K.
 Years Ended December 31,
 2016 2015 2014 2013 2012
 (in millions, except per share data)
Results of operations        (unaudited)
Net sales$3,316.3
 $2,419.3
 $2,734.8
 $2,582.7
 $2,724.3
Cost of sales2,594.6
 1,767.3
 2,008.6
 1,996.7
 2,044.1
Gross profit$721.7
 $652.0
 $726.2
 $586.0
 $680.2
          
Amounts attributable to Diebold Nixdorf, Incorporated         
Income (loss) from continuing operations, net of tax$(176.7) $57.8
 $104.7
 $(195.3) $62.6
Income (loss) from discontinued operations, net of tax143.7
 15.9
 9.7
 13.7
 11.0
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) $73.7
 $114.4
 $(181.6) $73.6
          
Basic earnings (loss) per common share         
Income (loss) from continuing operations, net of tax$(2.56) $0.89
 $1.62
 $(3.06) $1.00
Income (loss) from discontinued operations, net of tax2.08
 0.24
 0.15
 0.21
 0.17
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(0.48) $1.13
 $1.77
 $(2.85) $1.17
          
Diluted earnings (loss) per common share         
Income (loss) from continuing operations, net of tax$(2.56) $0.88
 $1.61
 $(3.06) $0.98
Income (loss) from discontinued operations, net of tax2.08
 0.24
 0.15
 0.21
 0.17
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(0.48) $1.12
 $1.76
 $(2.85) $1.15
          
Number of weighted-average shares outstanding         
Basic shares69.1
 64.9
 64.5
 63.7
 63.1
Diluted shares69.1
 65.6
 65.2
 63.7
 63.9
          
Dividends         
Common dividends paid$64.6
 $75.6
 $74.9
 $74.0
 $72.8
Common dividends paid per share$0.96
 $1.15
 $1.15
 $1.15
 $1.14
          
Consolidated balance sheet data (as of period end)      (unaudited) (unaudited)
Current assets$2,619.6
 $1,643.6
 $1,655.5
 $1,555.4
 $1,814.9
Current liabilities$1,824.5
 $955.8
 $1,027.8
 $893.8
 $838.8
Net working capital$795.1
 $687.8
 $627.7
 $661.6
 $976.1
Property, plant and equipment, net$387.0
 $175.3
 $165.7
 $160.9
 $184.3
Total long-term liabilities$2,376.9
 $851.1
 $759.5
 $668.9
 $908.8
Total assets$5,270.3
 $2,242.4
 $2,342.1
 $2,183.5
 $2,592.9
Total equity$1,024.8
 $435.5
 $554.8
 $620.8
 $845.3
 Years Ended December 31,
 2019 2018 2017 2016 2015
 (in millions, except per share data)
Results of operations         
Net sales$4,408.7
 $4,578.6
 $4,609.3
 $3,316.3
 $2,419.3
Net (loss) income, net of tax (1)
$(344.6) $(528.7) $(213.9) $(179.3) $57.8
          
Basic and diluted earnings (loss) per common share         
Net (loss) income (1)
$(4.45) $(6.99) $(3.20) $(2.68) $0.89
          
Common dividends paid per share$
 $0.10
 $0.40
 $0.96
 $1.15
          
Consolidated balance sheet data (as of period end)         
Total assets (1)
$3,790.6
 $4,280.5
 $5,150.6
 $5,207.8
 $2,242.4
Total debt$2,141.2
 $2,239.5
 $1,853.8
 $1,798.3
 $638.2
Redeemable noncontrolling interests$20.9
 $130.4
 $492.1
 $44.1
 $



(1) The Company corrected an immaterial error in total assets for the years ended December 31, 2018, 2017 and 2016, and a correction to net (loss) income related to the goodwill impairment was recorded in the year ended December 31, 2018.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


ITEM 7: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


Significant Highlights

During 2019, Diebold Nixdorf:

Successfully amended and extended the vast majority of the Company's $787.0 revolving credit facility and term A loans from December 23, 2020 to April 30, 2022
Completed the merger squeeze-out of Diebold Nixdorf AG, the Company's German public subsidiary, which has streamlined and simplified the Company's corporate structure
Elected four new independent members to the Company's Board of Directors, continuing to refresh the board to align with the Company's strategy and opportunities
Won a three-year, multi-million dollar agreement with a European DIY retailer to refresh the end-to-end customer checkout experience in more than 600 stores spanning 12 countries
Executed a five-year agreement valued at more than $60.0 with one of the world’s largest fuel and convenience retailers to deploy a new, centralized card acceptance platform. The contract includes software licenses, professional and maintenance services for stores in 10 European markets
Won Windows 10 ATM product upgrades with several financial institutions, including an agreement with 1) KeyBank to digitally transform more than 1,400 self-service devices with DN Vynamic™ Software, and 2) a major Belgian bank to upgrade more than 2,400 devices and cash recyclers to Windows 10, leveraging DN AllConnect ServicesSM and the DN Vynamic software suite
Launched the DN Series™ family of self-service solutions - designed to enable multiple capabilities that support financial institutions' efforts to transform their branch environment, improve performance and differentiate their user experience
Secured a $17.0 win at Banco Itau Unibanco in Brazil to transform its branch network and increase automation via cash recyclers, full-function ATMs and maintenance services
Won a new frame agreement with Commerzbank in Germany for several hundred ATMs with a multi-year software and services maintenance contract
Benefited from solid growth in SCO demand from a number of European customers, including a $7.0 contract with U.K.-based retailer, Co-Op, for more than 400 self-checkout terminals and related services
Renewed a multi-year managed services contract with H&M, a global fashion retailer, providing an integrated solution supporting its global stores with an all-in-one POS system, DN Vynamic Software and DN AllConnect Services
Reached an agreement with Dave & Buster’s, a leading U.S.-based dining and entertainment chain, to provide a self-service solution at locations nationwide built around Diebold Nixdorf's newest K-two interactive kiosk
Signed a multi-million dollar global agreement with Citibank for Vynamic software and DN Series ATMs
Won a multi-year ATM-as-a-Service agreement in Belgium with JoFiCo to update and maintain approximately 1,560 ATMs
Selected by a top U.S. financial institution to provide approximately 20,000 Vynamic software marketing licenses and associated services
Secured a multi-million dollar contract with Swisslos for 5,000 all-in-one POS terminals
Signed a comprehensive solutions contract, valued at nearly $10.0, with one of the largest banks in the Philippines to upgrade its ATM fleet to Windows 10

OVERVIEW


Management’s discussion and analysis should be read in conjunction with the consolidated financial statements and accompanying notes that appear elsewhere in this annual report on Form 10-K.

Introduction

Diebold Nixdorf, Incorporated (collectively with its subsidiaries, the Company) provides connected commerce services, software and technology to enable millions of transactions each day. The Company’s approximately 25,000 employees design and deliver convenient, “always on” and highly secure solutions that bridge the physical and the digital worlds of transactions. Customers of For additional information regarding general information regarding the Company, include nearly allits business, strategy, competitors and operations, refer to Item 1 of the world’s top 100 financial institutions and a majority of the top 25 global retailers.this annual report on Form 10-K.


Strategy
The Company’s Connected Commerce strategy seeks to continually enhance the customer experience at banking or retail locations by integrating services, software and systems. This requires ongoing investment and development of our industry-leading field services organization as well as the development and integration of innovative technology including cloud computing technology, sensors and connectivity to the Internet of Things, as well as open and agile software. The Company will continuously refine its R&D spend in support of a better transaction experience for consumers

Multi-Year Integration Program
The Company is executing a multi-year integration program designed to optimize the assets, business processes, and IT systems of Diebold Nixdorf. This program, in aggregate, has identified an opportunity to realize approximately $160 of cost synergies over three years. These cost synergies include:

Realizing volume discounts on direct materials
Harmonizing the solutions set
Increasing utilization rates of the service technicians
Rationalizing facilities in the regions
Streamlining corporate and general and administrative functions
Harmonizing back office solutions.

The Company has and will continue to invest significant dollars to restructure the workforce, optimize legacy systems, streamline legal entities and consolidate real estate holdings. By executing these integration activities, the Company expects to deliver greater innovation for customers, career enrichment opportunities for employees, and enhanced value for shareholders.

Financial Self-Service Solutions

The Company is a leader in providing connected commerce solutions to financial institutions. These solutions are supported by a dedicated field service organization. The combination of high reliability, industry-leading security, remote management capabilities and highly-trained field technicians has made the Company a preferred choice for FSS solutions. Through managed services, banks entrust the management of their ATM and security operations to the Company, allowing their associates to focus on core competencies. Furthermore, the Company’s managed services deliver greater operational efficiencies and provide financial institutions with a leading-edge solutions that they need to stay competitive in the marketplace.

A significant demand driver in the global ATM marketplace is branch automation, which helps financial institutions grow revenue, reduce costs, and increase convenience and security for the banks’ customers by migrating routine transactions, typically done inside the branch, to lower-cost automated channels. The Company serves as a strategic partner to its customers by offering a complete branch automation solution - services, software and technology - that addresses the complete value chain of consult, design, build and operate. The Company’s advisory services team collaborates with its clients to help define the ideal customer experience, modify processes, refine existing staffing models and deploy technology to meet branch automation objectives. The in-lobby teller terminal provides branch automation technology by combining the speed and accuracy of a self-service terminal with intelligence from the bank’s core systems, as well as the ability to complete higher value transactions away from the teller line.

The Company also offers hardware-agnostic, omni-channel software solutions for ATMs and a host of other self-service applications. These offerings include highly configurable, enterprise-wide software that automates and migrates financial services across channels, changing the way financial products are delivered to consumers.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


The Company continues to invest in supporting current and developing new services, software and security solutions that align with the needs of its customers. At recent trade shows, the Company showcased several new FSS concepts. The Company is piloting advanced analytics capabilities with Banco Popular that enable financial institutions to have a complete view of the self-service channel and improve ATM availability by anticipating maintenance needs. Additionally, the Company introduced the new Extreme ATM™ concept - the smallest ATM ever developed - which utilizes a cardless Bluetooth-enabled mobile interface.

The Company offers an integrated line of self-service solutions and technology, including comprehensive ATM outsourcing, ATM security, deposit automation, recycling, payment terminals and software. The Company also offers advanced functionality terminals capable of supporting mobile cardless transactions and two-way video technology to enhance bank branch automation. The Company is a global supplier of ATMs and related services and holds a leading market position in many countries around the world.

Retail Solutions

The Company’s retail solutions primarily consist of omni-channel retailing, store transformation and global delivery excellence. Omni-channel retailing ensures a seamless consumer experience across all consumer touchpoints. Store transformation is focused on providing leading technologies that improve consumer experience and productivity. Global delivery excellence drives operational improvements that increase efficiency while reducing costs. The Company differentiates itself by developing, delivering and operating globally integrated IT solutions for customers and adjusting them with the help of local experts to meet customer requirements globally. For the twelve months ended September 30, 2016, retail solution revenues were €1,035.3 as reported using IFRS issued by the EU.

Software is a key differentiator for the retail business and in this sector the Company provides a comprehensive, modular solutions platform. Click & collect, reserve & collect, in-store ordering and return to store are typical shopping processes that consumers expect retailers to be able to deliver across their footprint and digital sales channels. With TP.net, the Company offers a comprehensive software solution to improve end-to-end store processes in support of omni-channel retailing. TP.net and the other components of the TP Application Suite are designed on a modular principle and can be integrated fully or partially into existing infrastructures. Data from typical information sources such as inventories, omni-channel transactions and customer information are available at the customer touchpoints in stores, including traditional Point of Sale (POS) terminals and self-service checkout systems, kiosk terminals and mobile devices like tablets, as well as at enterprise functions at the retailers’ headquarter.

Retail service experts are trained to install, monitor and operate store IT solutions on a global scale and provide retail companies with full service support throughout the store’s life cycle. The service experts can install and operate multi-vendor solutions. Retailers that aim to optimize their total cost of ownership utilize the Company’s services to increase system availability. The services ensure the rapid recovery of system failures and are provided on-site by field service engineers or by means of remote maintenance. The Company also provides cash cycle management services, which ensures the availability of cash recycling systems in both the front and back-offices.

The Company also provides innovative and reliable POS technology that is being optimized continually to meet increasing automation requirements and to support omni-channel retailing. The checkout portfolio includes modular, integrated and mobile POS systems. Supplementing the POS systems is a broad range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio which offers a wide range of banknote and coin processing systems. Also in the portfolio, the Company provides self-checkout terminals that ensure a consistent purchasing experience with their focus on speed, convenience and flexibility. The latest hybrid product generation can be switched from attended operation to self-checkout by the cashier with the press of a button and is thus a highly attractive solution for retailers with fluctuating store traffic throughout the day.


Business Drivers


The business drivers of the Company's future performance include, but are not limited to:


demandDemand for services on distributed IT assets such as ATMs, POS and software,SCO, including managed services and professional services;services
timingTiming of equipmentsystem upgrades and/or replacement cycles;cycles for ATMs, POS and SCO
demandDemand for software products and solutions related to branch and store transformation;professional services
demandDemand for security products and services for the financial, retail and commercial sectors; andsectors
high levels of deployment growthDemand for new self-service productsinnovative technology in emerging markets.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Acquisition of Diebold Nixdorf AG

Diebold Nixdorf AG is one of the world's leading providers of IT solutions and services to retail banks and the retail industry. The Acquisition is consistentconnection with the Company's transformation into a world-class, services-ledConnected Commerce strategy
Integration of sales force, business processes, procurement, and software-enabled company, supported by innovative hardware. Diebold Nixdorf AG complementsinternal IT systems
Execution and extends our existing capabilities. The Company considered a numberrisk management associated with DN Now transformational activities
Realization of factors in connectioncost reductions, which leverage the Company's global scale, reduce overlap and improve operating efficiencies

DN Now Transformation Activities

Commensurate with its evaluation of the transaction, including significant strategic opportunities and potential synergies, as generally supporting its decision to enter into the business combination agreement with Diebold Nixdorf AG. The Acquisition expands the Company's presence substantially, especially in EMEA. The Diebold Nixdorf AG business enhances the Company's existing portfolio. Diebold Nixdorf AG has a fiscal year end of September 30. For the twelve months ended September 30, 2016, Diebold Nixdorf AG recorded net sales of €2,578.6 as reported using IFRS as issued by the EU.

In the fourth quarter of 2015,strategy, the Company announcedis executing its intentionmulti-year transformation program called DN Now to acquire all 29.8 Diebold Nixdorf AG ordinary shares outstanding (33.1 total Diebold Nixdorf AG ordinary shares issued inclusiverelentlessly focus on its customers while improving operational excellence. Key activities include:

Transitioning to a streamlined and customer-centric operating model
Implementing a services modernization plan which focuses on upgrading certain customer touchpoints, automating incident reporting and response, and standardizing service offerings and internal processes
Streamlining the product range of 3.3 treasury shares)ATMs and manufacturing footprint
Improving working capital management through greater focus and efficiency of payables, receivables and inventory
Reducing administrative expenses, including finance, IT and real estate
Increasing sales productivity through improved coverage and compensation arrangements
Standardizing back-office processes to automate reporting and better manage risks
Optimizing the portfolio of businesses to improve overall profitability

These work streams are designed to improve the Company’s profitability and net leverage ratio while establishing a voluntary tender offerfoundation for €38.98 in cash and 0.434 common sharesfuture growth. The gross annualized savings target for DN Now is approximately $440 through 2021, of which approximately $130 is anticipated to be realized during 2020. In order to achieve these savings, the Company per Diebold Nixdorf AG ordinary share outstanding.

On August 15, 2016,has and will continue to restructure the workforce globally, integrate and optimize systems and processes, transition workloads to lower cost locations, renegotiate and consolidate supplier agreements and streamline real estate holdings. By executing on these and other operational improvement activities, the Company consummated the Acquisition by acquiring, through Diebold KGaA, a German partnership limited by sharesexpects to increase customer intimacy and a wholly-owned subsidiary ofsatisfaction, while providing career enrichment opportunities for employees and enhancing value for shareholders. In 2019, the Company 22.9 Diebold Nixdorf AG ordinary shares representing 69.2 percentachieved approximately $175 in annualized gross run rate savings. The cost to achieve these savings was approximately $115 and was largely due to restructuring and the implementation of total number of Diebold Nixdorf AG ordinary shares inclusive of treasury shares (76.7 percent of all Diebold Nixdorf AG ordinary shares outstanding) in exchange for an aggregate preliminary purchase price consideration of $1,265.7, which included the issuance of 9.9 common shares of the Company. The Company financed the cash portion of the Acquisition as well as the repayment of Diebold Nixdorf AG debt outstanding with funds available under the Company’s Credit Agreement (as defined in note 14 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K) and proceeds from the issuance and sale of $400.0 aggregate principal amount of 8.5 percent senior notes due 2024 (the 2024 Senior Notes).DN Now transformational programs.


Subsequent to the closing of the Acquisition, the board of directors of the Company, the supervisory and management boards of Diebold Nixdorf AG as well as the extraordinary shareholder meetings of Diebold KGaA and Diebold Nixdorf AG on September 26, 2016 each approved the proposed DPLTA. The DPLTA became effective by entry in the commercial register at the local court of Paderborn (Germany) on February 14, 2017.

Pursuant to the DPLTA, subject to certain limitations pursuant to applicable law, (i) Diebold KGaA has the ability to issue binding instructions to the management board of Diebold Nixdorf AG, (ii) Diebold Nixdorf AG will transfer all of its annual profits to Diebold KGaA, and (iii) Diebold KGaA will generally absorb all annual losses incurred by Diebold Nixdorf AG. In addition, the DPLTA offers the Diebold Nixdorf AG minority shareholders, at their election, (i) the ability to put their Diebold Nixdorf AG ordinary shares to Diebold KGaA in exchange for cash compensation of €55.02 per Diebold Nixdorf AG ordinary share, or (ii) to remain Diebold Nixdorf AG minority shareholders and receive a recurring compensation in cash of €3.13 (€2.82 net under the current taxation regime) per Diebold Nixdorf AG ordinary share for each full fiscal year of Diebold Nixdorf AG. The ultimate timing and amount of any future cash payments related to the DPLTA are uncertain.



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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

The table below presents the changes in comparative financial data for the years ended December 31, 2016, 2015 and 2014. Comments on significant year-to-year fluctuations follow the table. The following discussion should be read in conjunction with the consolidated financial statements and the accompanying notes that appear elsewhere in this annual report on Form 10-K.

 Years ended December 31,
 2016 2015 2014
   % of Net Sales % Change   % of Net Sales % Change   % of Net Sales
Net sales               
Services$1,907.9
 57.5 36.8 $1,394.2
 57.6 (2.7) $1,432.8
 52.4
Products1,408.4
 42.5 37.4 1,025.1
 42.4 (21.3) 1,302.0
 47.6
 3,316.3
 100.0 37.1 2,419.3
 100.0 (11.5) 2,734.8
 100.0
Cost of sales               
Services1,373.1
 41.4 47.2 932.8
 38.6 (4.3) 974.8
 35.6
Products1,221.5
 36.8 46.4 834.5
 34.5 (19.3) 1,033.8
 37.8
 2,594.6
 78.2 46.8 1,767.3
 73.1 (12.0) 2,008.6
 73.4
Gross profit721.7
 21.8 10.7 652.0
 26.9 (10.2) 726.2
 26.6
Selling and administrative expense761.2
 23.0 55.9 488.2
 20.2 2.0 478.4
 17.5
Research, development and engineering expense110.2
 3.3 26.8 86.9
 3.6 (7.2) 93.6
 3.4
Impairment of assets9.8
 0.3 (48.1) 18.9
 0.8 N/M 2.1
 0.1
Gain (loss) on sale of assets, net0.3
  N/M (0.6)  (95.3) (12.9) (0.5)
 881.5
 26.6 48.6 593.4
 24.5 5.7 561.2
 20.5
Operating profit (loss)(159.8) (4.8) N/M 58.6
 2.4 (64.5) 165.0
 6.0
Other income (expense)(78.5) (2.4) N/M (12.8) (0.5) 24.3 (10.3) (0.4)
Income (loss) from continuing operations before taxes(238.3) (7.2) N/M 45.8
 1.9 (70.4) 154.7
 5.7
Income tax (benefit) expense(67.6) (2.0) N/M (13.7) (0.6) N/M 47.4
 1.7
Income (loss) from continuing operations, net of tax(170.7) (5.1) N/M 59.5
 2.5 (44.5) 107.3
 3.9
Income (loss) from discontinued operations, net of tax143.7
 4.3 N/M 15.9
 0.6 63.9 9.7
 0.4
Net income (loss)(27.0) (0.8) N/M 75.4
 3.1 (35.6) 117.0
 4.3
Net income attributable to noncontrolling interests, net of tax6.0
 0.2 N/M 1.7
 0.1 (34.6) 2.6
 0.1
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) (1.0) N/M $73.7
 3.0 (35.6) $114.4
 4.2
                
Amounts attributable to Diebold Nixdorf, Incorporated            
Income (loss) before discontinued operations, net of tax$(176.7) (5.3)   $57.8
 2.4   $104.7
 3.8
Income (loss) from discontinued operations, net of tax143.7
 4.3   15.9
 0.6   9.7
 0.4
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) (1.0)   $73.7
 3.0   $114.4
 4.2


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


RESULTS OF OPERATIONS


20162019 comparison with 20152018


Net Sales


The following table represents information regarding our net sales for the years ended December 31:
 2016 2015 $ Change % Change
Financial self-service$2,526.5
 $2,108.7
 $417.8
 19.8
Retail438.1


 438.1

N/M
Security273.4
 292.8
 (19.4) (6.6)
Brazil other78.3
 17.8
 60.5
 N/M
Total net sales$3,316.3
 $2,419.3
 $897.0
 37.1
     
% Change in CC (1)
 % of Total Net Sales for the Year Ended
 2019 2018 % Change  2019 2018
Segments           
Eurasia Banking           
Services$993.6
 $1,111.8
 (10.6) (6.6) 22.5 24.3
Products656.2
 688.4
 (4.7) (0.2) 14.9 15.0
Total Eurasia Banking$1,649.8
 $1,800.2
 (8.4) (4.1) 37.4 39.3
            
Americas Banking           
Services$1,002.5
 $1,025.8
 (2.3) (1.5) 22.7 22.4
Products601.6
 489.9
 22.8
 23.9
 13.7 10.7
Total Americas Banking$1,604.1
 $1,515.7
 5.8
 6.7
 36.4 33.1
            
Retail           
Services$612.0
 $651.9
 (6.1) (1.1) 13.9 14.3
Products542.8
 610.8
 (11.1) (7.1) 12.3 13.3
Total Retail$1,154.8
 $1,262.7
 (8.5) (4.0) 26.2 27.6
            
Total net sales$4,408.7
 $4,578.6
 (3.7) (0.4) 100.0
100.0

(1) The Company calculates constant currency by translating the prior-year period results at the current year exchange rate. 
FSS
Net sales increased $417.8decreased $169.9 or 19.83.7 percent inclusive ofincluding a net unfavorable currency impact of $49.0. The Acquisition accounted for $616.7 in FSS sales. FSS revenue was negatively impacted $9.8$151.0 primarily related to purchase accounting adjustments.the euro and Brazil real. The following results include the impact of foreign currency and purchase accounting adjustments:currency:


NA FSS sales increased $9.7 or 1.1 percent including unfavorable currency impact of $4.1 related to the Canada dollar. Excluding the impact of the Acquisition of $36.6 and currency, FSS sales decreased as a result of a decline in product revenue in the U.S. regional bank space related to the completion of the Agilis 3/Windows 7 upgrade activity and lower volume in Canada as a result of a large deposit automation upgrade project that ended in the third quarter of 2015. This decline was partially offset by an increase in product revenue in the U.S. national bank space as well as higher maintenance service revenue related to an increase in multi-vendor service contracts.Segments


Eurasia Banking net sales decreased$150.4, including a net unfavorable currency impact of $79.3 related primarily to the euro and divestitures of $30.4. Excluding currency and the impact of divestitures, net sales decreased $40.7 primarily due to declining low-margin services solutions, including a low margin maintenance contract roll-off in India, combined with the fewer product roll outs in various countries and under-performance of a non-core business, partially offset by higher product volume in Germany, the Middle East and South Africa related to unit replacements from Windows 10 upgrades.

Americas Banking net sales increased$88.4, including a net unfavorable currency impact of $12.3 primarily related to the Brazil real. Excluding currency and a small divestiture, net sales increased $105.6 driven primarily by product and installation sales in Canada, Brazil, Mexico and the U.S. regional customers related to unit replacements from Windows 10 upgrades, in addition to increased software license volume in the U.S. Partially offsetting these increases, services revenue declined from lower maintenance contract volume and billed work activity in the U.S.

Retail net sales decreased$107.9, including a net unfavorable currency impact of $59.4 mostly related to the euro and divestitures of $18.5. Excluding currency and the impact of divestitures, net sales decreased $30.0 primarily from lower POS installations and reduced low-margin non-core business, partially offset by incremental SCO volume and new service contracts in the U.K.

AP FSS sales decreased $8.7 or 2.1 percent impacted by $18.6 in unfavorable currency mainly related to the China renminbi and India rupee of $9.0 and $6.7, respectively. Excluding the impact of the Acquisition of $108.3 and currency, the decrease was largely attributable to a decline in product revenue stemming from lower volume primarily in China, where the government continues to encourage banks to increase their use of domestic ATM suppliers. India also significantly contributed to the decline as the government’s demonetization program in the current year hindered customer growth which negatively impacted both product and service revenue.


EMEA FSS sales increased $415.0 or 105.7 percent and included an unfavorable currency impact of $15.6 mainly related to the South Africa rand, Turkey lira and Great Britain pound sterling of $6.4, $4.0 and $2.8, respectively. Excluding the impact of the Acquisition of $447.1 and currency, FSS revenue decreased due to lower product volume within our distributor channels and Poland as well as an unfavorable mix of product sales in Italy. Additionally, lower product revenue from large projects in the prior year which did not recur, primarily in Belgium and Russia also contributed to the decline. In Belgium, the Company had project revenue in 2015 related to a Window 7 upgrade activity that did not recur in 2016. A significant increase in product volume in Switzerland, Spain and South Africa helped to partially offset the overall decline in product revenue. FSS service revenue increased slightly as lower billed work revenue was more than offset by higher contract service and installation revenue.

LA FSS sales increased $1.8 or 0.4 percent inclusive of a $10.8 unfavorable currency impact related primarily to the Brazil real. Excluding the impact of the Acquisition of $24.7 and currency, the decrease in the period was primarily the result of product volume declines in Central America, Colombia, Peru and Chile as several large customers were renewing and increasing their ATM installation base in the prior year. Lower product volume within LA distributor channels also contributed to the decline. Product volume increases in Mexico and Brazil partially offset these declines as well as higher service contract revenue across a majority of the region, based on the renewals noted in the prior year.

Retail sales were $438.1 as a result of the Acquisition and were negatively impacted by $6.4 related to purchase accounting adjustments.

Security sales decreased $19.4 or 6.6 percent impacted by $1.2 in unfavorable currency. Excluding the impact of currency, the NA physical security business decreased due to a decline in service contract base and product volume declines more heavily weighted in the national bank space when compared to the prior year. The decrease in the electronic security business was attributable to LA as a result of lower sales in Chile, Colombia, Ecuador and Brazil, which was partially offset by the transition services revenue in NA as a sub-contractor to Securitas AB.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)



Brazil other sales increased $60.5 inclusive of an unfavorable currency impact of $2.4. The increase was due to higher election and lottery equipment sales that was partially offset by a reduction in information technology sales, consistent with the Company's narrowing of scope in the Brazil other business to primarily focus on lottery and elections to rationalize the solution set in the market.


Gross Profit


The following table represents information regarding our gross profit for the years ended December 31:
2016 2015 $ Change % Change2019 2018 $ Change % Change
Gross profit - services$534.8
 $461.4
 $73.4
 15.9$686.9
 $632.5
 $54.4
 8.6
Gross profit - products186.9
 190.6
 (3.7) (1.9)380.2
 266.3
 113.9
 42.8
Total gross profit$721.7
 $652.0
 $69.7
 10.7$1,067.1
 $898.8
 $168.3
 18.7
            
Gross margin - services28.0% 33.1% 
 26.3% 22.7% 
 
Gross margin - products13.3% 18.6% 

 21.1% 14.9% 

 
Total gross margin21.8% 26.9% 

 24.2% 19.6% 

 


ServiceServices gross margin increased 3.6 percent and was favorably impacted by lower due to the impactrestructuring charges of the Acquisition as well as declines in AP related to customer mix in addition to service level agreement penalties in the region. Diebold Nixdorf AG utilizes an outsourcing model to support its service revenue stream, which generally results in$9.8 and lower margins. Additionally, NA was unfavorably impacted due to retro-active contract adjustments and customer service level agreement penalties. Service gross profit included non-routine charges of $8.1 related to purchase accounting adjustments associated with the Acquisition in 2016. Service gross profit also included$13.8. Excluding restructuring and non-routine charges, of $18.4 and $3.1 in 2016 and 2015, respectively.

Product gross margin decreased as a result of purchase accounting valuation adjustments associated with the Acquisition, primarily related to inventory revaluation. Purchase accounting adjustments included an $8.1 reduction in product revenue and an increase in product cost of sales of $82.6. Product gross profit included total restructuring charges of $7.1 and $1.4 in 2016 and 2015, respectively. Excluding the impact of non-routine and restructuring, productservices gross margin increased slightly related to the impact of the Acquisition. NA product gross2.9 percent as services margin declined due to unfavorable customer and product solution mixincreased in the current year. Additionally, product gross margins in EMEA, LA and AP were relatively flat dueEurasia banking segment related to the favorable impact of the Acquisition, whichservices modernization initiatives and favorable mix of higher margin installation activity. The prior year was partially offsetunfavorably impacted by an unfavorable blendone-time banking services cost in Brazil.

Product gross margin increased 6.2 percentand was favorably impacted by lower restructuring charges of country revenue$9.1 and lower non-routine charges of $51.2, primarily related to lower purchase accounting amortization and inventory charges. Excluding the deteriorating market conditionsimpact of restructuring and non-routine charges, products gross margin increased 2.8 percent. Increased margin was primarily due to improved mix and higher volume from Canada, Brazil and U.S. regional customers as well as higher margin Windows 10 upgrades in China.certain areas of Europe. These improvements are aligned with the Company's focus on higher margin product mix throughout the geographies as well as improved supply chain management and lower expedited freight costs in the Americas.


Operating Expenses


The following table represents information regarding our operating expenses for the years ended December 31:
2016 2015 $ Change % Change2019 2018 $ Change % Change
Selling and administrative expense$761.2
 $488.2
 $273.0
 55.9$908.8
 $893.5
 $15.3
 1.7
Research, development and engineering expense110.2
 86.9
 23.3
 26.8147.1
 157.4
 (10.3) (6.5)
Impairment of assets9.8
 18.9
 (9.1) (48.1)30.2
 180.2
 (150.0) (83.2)
(Gain) loss on sale of assets, net0.3
 (0.6) 0.9
 N/M
Loss (gain) on sale of assets, net7.6
 (6.7) 14.3
 N/M
Total operating expenses$881.5
 $593.4
 $288.1
 48.6$1,093.7
 $1,224.4
 $(130.7) (10.7)

N/M = Not Meaningful

Selling and administrative expense increased $15.3. Excluding theincremental restructuring of $4.0, increased non-routine charges of $20.6 and a favorable currency impact of incremental$20.3, selling and administrative expense associated withincreased $11.0 primarily attributable to an increase in annual incentive plan cost and an unfavorable impact of the Acquisitionmark-to-market adjustment of $220.6, the increaselegacy Wincor Nixdorf stock option program partially offset by the cost reduction initiatives tied to the DN Now program.

Non-routine cost in selling and administrative expenses were $174.1 and $153.5 in 2019 and 2018, respectively. The components of the non-routine expenses consisted of increased DN Now transformation expense, primarily resulteda one-time non-cash item in Brazil and $5.6 from higher total non-routine charges. To a lesser extent, an increase in bad debt expense in NA and higher corporate legal and professional fees also negatively impacted selling and administrative expense in the current year.German real estate tax incurred related to the squeeze out. These increases were partially offset by favorable sellinglower integration expense primarily related to the recovery of bad debt expense in Brazil, a decrease in sales commission expense, lower IT and marketing expenses related to transformation initiatives and a favorable currency impact.

Non-routine expenses in selling and administrative expense of $150.8 and $36.3 were included in 2016 and 2015, respectively. The primary components of the non-routine expenses pertained to acquisition and divestiture costs totaling $118.9 and purchase accounting adjustments of $29.7 related to intangible asset amortization.adjustments. Selling and administrative expense included restructuring charges of $28.8$37.4 and $16.1$33.4 in 20162019 and 2015, respectively.2018, respectively, primarily due to the workforce alignment actions under the DN Now plan.



Research, development and engineering expense in 2019 decreased $10.3 including a net favorable currency impact of $5.5. Excluding the impact of currency, research, development and engineering expense decreased $4.8 due primarily to lower headcount tied to the Company’s DN Now restructuring program and prior year investment in the DN Series product line, partially offset by increased software development cost.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


The Company recorded impairment charges of $30.2 in 2019 related primarily related to capitalized software in addition to assets from a non-core business transferred to assets held for sale. A goodwill impairment charge of $180.2 was recorded in the second and third quarters of 2018.

The loss on sales of assets, net in 2019 included the divestiture of the Venezuela business and losses from the divestiture and liquidation of non-core businesses in Eurasia offset by a gain on sale of assets related to the Kony transaction. The gain on sale of assets, net in 2018 was primarily related to a gain on sale of buildings in North America, the liquidation of the Barbados operating entity, a gain related to a sale of a maintenance contract in Brazil and a China investment.

Operating Loss

The following table represents information regarding our operating loss for the years ended December 31:
 2019 2018 $ Change % Change
Operating loss$(26.6) $(325.6) $299.0
 91.8
Operating margin(0.6)% (7.1)% 
 

The operating loss decreased compared to the prior year primarily due to product and services gross margin improvements as well as higher impairment charges in 2018, partially offset by higher selling and administrative costs and loss on sale of assets.

Other Income (Expense)

The following table represents information regarding our other income (expense) for the years ended December 31:
 2019 2018 $ Change % Change
Interest income$9.3
 $8.7
 $0.6
 6.9
Interest expense(202.9) (154.9) (48.0) (31.0)
Foreign exchange loss, net(5.1) (2.5) (2.6) (104.0)
Miscellaneous, net(3.6) (4.0) 0.4
 10.0
Other income (expense)$(202.3) $(152.7) $(49.6) (32.5)

Interest expense increased $48.0 due to an additional $650.0 Term Loan A-1 Facility debt with higher incremental interest rates and related fee amortization. Foreign exchange loss, net, increased $2.6 and was unfavorably impacted by transactions related to Eurasia in addition to incremental loss associated with the collapse of the Barbados financing structure related to the Acquisition.

Net Loss

The following table represents information regarding our net loss for the years ended December 31:
 2019 2018 $ Change % Change
Net loss$(344.6) $(528.7) $184.1
 34.8
Percent of net sales(7.8)% (11.5)% 
  
Effective tax rate(51.0)% (7.8)% 

  

The loss before taxes and net loss decreased primarily due to the reasons described above. Net loss was also impacted by the change in the income tax expense.

The effective tax rate on the loss for 2019 was (51.0) percent and is primarily due to the U.S. taxed foreign income, including global intangible low-taxed income (GILTI), valuation allowances recorded on certain foreign and state jurisdictions and U.S. foreign tax credits that management concluded do not meet the more likely than not criteria for realization and the tax effects related to the Barbados structure collapse. The Company’s collapse of its Barbados structure to meet the covenant requirements under its credit agreement resulted in a net tax expense of $46.2 inclusive of the offsetting valuation allowance release relating to the Company’s nondeductible interest expense that was carried forward from December 31, 2018. No taxes are currently payable related to the Barbados structure collapse.

The U.S. Tax Cuts and Jobs Act (Tax Act) was enacted on December 22, 2017. The Tax Act reduced the U.S. federal corporate income tax rate from 35 percent to 21 percent, required companies to pay a one-time transition tax on earnings for certain foreign

27

Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

subsidiaries and created new taxes on certain foreign sourced earnings. Due to the complexities involved in accounting for the enacted Tax Act, the Company applied the guidance in Staff Accounting Bulletin (SAB) 118 and a reasonable estimate of the impacts was included for the year ended December 31, 2017. At December 31, 2017, the Company recorded a non-cash charge to tax expense of $81.7 of which $45.1 represented the reduction to deferred income taxes for the income tax rate change and $36.6 related to the one-time transition tax on deferred foreign earnings. As of December 31, 2018, the Company completed the accounting as required under SAB 118 for items previously considered provisional. While the Company was able to make an estimate of the transition tax for 2017, it continued to gather additional information to more precisely compute the amount reported on its 2017 U.S. Federal tax return which was filed in the fourth quarter of 2018. Additionally, the Company was affected by other analyses related to the Tax Act. Transition tax was $41.1 greater than the Company’s initial estimate and was included in tax expense for 2018. Likewise, while the Company was able to make an estimate of the impact of the reduction to the corporate tax rate, in 2018 the Company recorded additional tax benefits of $2.5 as a result of adjustments made to federal temporary differences including a pension contribution made in 2018 that was deductible for 2017 at the higher 35 percent federal tax rate. In 2018, the Company also recorded a tax benefit of $8.5 related to the one-time transition tax for a fiscal year foreign subsidiary. The Company will continue to analyze the full effects of the Tax Act on its financial statements as additional guidance is issued and interpretations evolve.

The effective tax rate on the loss for 2018 was (7.8) percent on the overall loss from operations and was primarily driven by the provisional impacts of the Tax Act. In addition to the impact of the Tax Act, the overall effective tax rate is impacted by the jurisdictional income (loss) and varying respective statutory rates which is reflected in the foreign tax rate differential caption of the rate reconciliation.

Segment Net Sales and Operating Profit Summary

The following tables represent information regarding the Company's net sales and operating profit by reporting segment:
Eurasia Banking:2019 2018 $ Change % Change
Net sales$1,649.8
 $1,800.2
 $(150.4) (8.4)
Segment operating profit$169.3
 $150.1
 $19.2
 12.8
Segment operating profit margin10.3% 8.3%    

Eurasia Banking net sales decreased $150.4, including a net unfavorable currency impact of $79.3 related primarily to the euro and divestitures of $30.4. Excluding currency and the impact of divestitures, net sales decreased $40.8 primarily due to declining low-margin services solutions, including a low margin maintenance contract roll-off in India, combined with the lower product roll outs in various countries and under-performance of a non-core business, partially offset by higher product volume in Germany, the Middle East and South Africa related to unit replacements from Windows 10 upgrades.

Segment operating profit increased $19.2, compared to the prior year, including a net unfavorable currency impact of $10.4 due inpart to higher gross margins on services and products. The increase in services margin was primarily attributable to the services modernization program which benefited numerous countries in Europe and Asia in addition to a favorable solutions mix, while products margin also increased from DN Now initiatives as well as favorable country and product mix. Additionally, segment operating profit benefited from lower operating expenses tied to DN Now initiatives, restructuring programs and the phase out of non-profitable service contracts.

Segment operating profit margin increased 2.0 percent despite lower net sales, as a result of higher services and products gross margin and lower operating expense primarily attributable to DN Now initiatives.
Americas Banking:2019 2018 $ Change % Change
Net sales$1,604.1
 $1,515.7
 $88.4
 5.8
Segment operating profit$119.7
 $17.2
 $102.5
 N/M
Segment operating profit margin7.5% 1.1%    
N/M = Not Meaningful

Americas Banking net sales increased $88.4 including a net unfavorable currency impact of $12.3 primarily related to the Brazil real. Excluding currency and a small divestiture, net sales increased $105.6 driven primarily by product and installation sales in Canada, Brazil, Mexico and the U.S. regional customers related to unit replacements from Windows 10 upgrades, in addition to increased software license volume in the U.S. Partially offsetting these increases, services revenue declined from lower maintenance contract volume and billed work activity in the U.S.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

Segment operating profit increased $102.5 mostly from increased DN Now initiatives favorably impacting both cost of sales and operating expense. Gross profit was favorably impacted by large product refresh projects in Canada and favorable mix in the U.S., Brazil and Latin America. Additionally, the Company made improvements to supply chain management resulting in lower expedited freight costs. Segment operating profit in 2018 was unfavorably impacted by one-time banking services cost in Brazil.

Segment operating profit margin increased 6.4 percent primarily as a result of higher product gross margin, in addition to lower cost related to the DN Now initiatives.
Retail:2019 2018 $ Change % Change
Net sales$1,154.8
 $1,262.7
 $(107.9) (8.5)
Segment operating profit$58.3
 $47.1
 $11.2
 23.8
Segment operating profit margin5.0% 3.7%    

Retail net sales decreased $107.9, including a net unfavorable currency impact of $59.4 mostly related to the euro and divestitures of $18.5. Excluding currency and the impact of divestitures, net sales decreased $30.0 primarily from lower POS installations, partially offset by incremental SCO volume and new service contracts in the U.K.

Segment operating profit increased $11.2 compared to the prior year including a net unfavorable currency impact of $3.0. Excluding the impact of currency, segment operating profit increased $14.2 primarily from lower services cost and operating expenses tied to DN Now initiatives as well as a favorable service mix related to maintenance and support activities in Europe.

Segment operating profit margin increased 1.3 percent in 2019 primarily from lower costs and expenses tied to DN Now initiatives as well as a favorable service mix.

2018 comparison with 2017

Net Sales

The following table represents information regarding our net sales for the years ended December 31:
     
% Change in CC (1)
 % of Total Net Sales for the Year Ended
 2018 2017 % Change  2018 2017
Segments           
Eurasia Banking           
Services$1,111.8
 $1,133.1
 (1.9) (4.0) 24.3 24.6
Products688.4
 770.3
 (10.6) (12.5) 15.0 16.7
Total Eurasia Banking$1,800.2
 $1,903.4
 (5.4) (7.4) 39.3 41.3
            
Americas Banking           
Services$1,025.8
 $1,043.9
 (1.7) (0.7) 22.4 22.6
Products489.9
 481.7
 1.7
 3.7
 10.7 10.5
Total Americas Banking$1,515.7
 $1,525.6
 (0.6) 0.7
 33.1 33.1
            
Retail           
Services$651.9
 $608.3
 7.2
 4.7
 14.3 13.2
Products610.8
 572.0
 6.8
 3.1
 13.3 12.4
Total Retail$1,262.7
 $1,180.3
 7.0
 3.9
 27.6 25.6
            
Total net sales$4,578.6
 $4,609.3
 (0.7) (1.8) 100.0 100.0
(1) The Company calculates constant currency by translating the prior-year period results at the current year exchange rate. 


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

Net sales decreased $30.7 or 0.7 percent, including a net favorable currency impact of $55.4 primarily related to the euro, partially offset by the Brazil real. Additionally, prior year net sales were adversely impacted $30.4 related to deferred revenue purchase accounting adjustments (Deferred Revenue Adjustments).

The following results include the impact of foreign currency and purchase accounting adjustments:

Segments

Eurasia Banking net sales decreased$103.2, including a net favorable currency impact of $41.3 mainly related to the euro. Prior year net sales were adversely impacted $18.3, including a net unfavorable currency impact of $1.4, related to Deferred Revenue Adjustments. Excluding currency and Deferred Revenue Adjustments, net sales decreased $164.2 due to lower product volume related to fewer product deployments and projects, particularly in Thailand, Turkey, Indonesia, the Middle East and Australia. In addition, services in India decreased as a result of a low-margin maintenance contract roll off. Net sales declined from the Company’s strategic decision to reduce its product and services portfolio in India and China as market conditions became less favorable. These decreases were partially offset by increased unit replacements in Germany related to Windows 10 migrations.

Americas Banking net sales decreased$9.9, including a net unfavorable currency impact of $20.6 related to the Brazil real. Excluding currency, net sales increased $10.7 from higher software license volume in Brazil, professional services volume in North America and higher product volume, particularly in Mexico, Canada and Ecuador. These increases were partially offset by lower product volume in the U.S. as well as low-profit maintenance contract base roll offs of two customers in North America and $4.1 of lower electronic security revenue in Chile due to the business divestiture in September 2017.

Retail net sales increased$82.4, including a net favorable currency impact of $34.7 mainly related to the euro. Prior year net sales were adversely impacted $12.1, including a net unfavorable currency impact of $1.0, related to Deferred Revenue Adjustments. Excluding currency and Deferred Revenue Adjustments, net sales increased $34.6 due to a large North America kiosk project as well as higher POS activity in Central Eastern Europe, the U.K, France and Spain. These increases were partially offset by lower product volume from the Eurasia non-core businesses and large prior year non-recurring POS and kiosk activity in Germany for multiple customers as well as lower lottery equipment volume in Brazil.

Gross Profit

The following table represents information regarding our gross profit for the years ended December 31:
 2018 2017 $ Change % Change
Gross profit - services$632.5
 $675.2
 $(42.7) (6.3)
Gross profit - products266.3
 324.6
 (58.3) (18.0)
Total gross profit$898.8
 $999.8
 $(101.0) (10.1)
        
Gross margin - services22.7% 24.2%    
Gross margin - products14.9% 17.8%    
Total gross margin19.6% 21.7%    

Services gross margin decreased 1.5 percent, including higher non routine charges of $10.9 primarily related to a spare parts inventory provision of $24.5 and other charges of $1.6 while the prior year was adversely impacted by Deferred Revenue Adjustments of $15.2. Restructuring was $9.5 lower compared to the prior year. Excluding non-routine and restructuring expenses, services gross margin decreased 1.4 percent due in part to higher retail services cost in the Eurasia non-core businesses and higher one-time banking services cost in Brazil in the second quarter of 2018. Additionally, an unfavorable customer mix on professional services volume in Eurasia drove lower margin in the retail segment as well as an unfavorable service customer mix in the Eurasia banking segment and higher services cost in China and Indonesia. These decreases were partially offset by a large, low-margin maintenance contract roll off in India.

Product gross margin decreased 2.9 percent, including slightly lower non routine charges of $0.8, primarily from reduced Purchase Accounting Adjustments of $36.4, related to amortization and prior-year Deferred Revenue Adjustments and a benefit from the Brazil indirect tax accrual reversal of $9.0, in addition to lower integration of $0.6 and legal and consulting expense of $0.6, partially offset by higher inventory provision charges of $45.8. Restructuring expense increased $8.9 compared to the prior year. Excluding non-routine and restructuring expenses, product gross margin decreased 2.2 percent, primarily from an unfavorable banking customer mix in the Americas as well as expedited freight cost from supply chain delays in the first half of 2018. Additionally, the

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

retail segment was impacted by an unfavorable customer mix in Brazil, related to license volume, and increased cost and unfavorable customer mix in Eurasia. These decreases were partially offset by increased gross margin in the Eurasia banking segment primarily from a favorable customer mix in various countries, particularly in Germany, Thailand and the Middle East.

Operating Expenses

The following table represents information regarding our operating expenses for the years ended December 31:
 2018 2017 $ Change % Change
Selling and administrative expense$893.5
 $933.7
 $(40.2) (4.3)
Research, development and engineering expense157.4
 155.5
 1.9
 1.2
Impairment of assets180.2
 3.1
 177.1
 N/M
(Gain) loss on sale of assets, net(6.7) 1.0
 (7.7) N/M
Total operating expenses$1,224.4
 $1,093.3
 $131.1
 12.0
N/M = Not Meaningful

Selling and administrative expense in 2018 decreased $40.2 including lower non-routine charges of $22.0 and higher restructuring of $12.1. Excluding the impact of restructuring and non-routine charges and a net unfavorable currency impact of $9.6, due primarily to the euro, selling and administrative expense was lower by $39.8, mostly from cost reduction initiatives across the Company related to DN Now as well as an increased benefit from the mark-to-market adjustment of the legacy Wincor Nixdorf stock option program of $3.4, partially offset by the retail segment from increased investment in the North America retail sales organization.

Non-routine cost in selling and administrative expenses were $153.4 and $175.4 in 2018 and 2017, respectively. The components of the non-routine expenses in 2018 pertained to purchase accounting adjustments of $89.1 related to intangible asset amortization, integration cost totaling $43.4, legal and consulting cost of $18.3 and executive severance of $2.7. Selling and administrative expense included restructuring charges of $33.4 and $21.3 in 2018 and 2017, respectively, primarily due to the workforce alignment actions under the DN Now plan.

Research, development and engineering expense as a percentincreased $1.9 due to higher restructuring cost of net sales in 2016$4.1 and 2015 was 3.3 percentan unfavorable currency impact of $4.4, primarily related to the euro, partially offset by lower non-routine expense of $0.3. Excluding restructuring and 3.6 percent, respectively. Excluding the impact of the Acquisition, researchcurrency, expense was down $6.3 mostly from DN Now initiatives and development expense decreased primarily aslower associate related expense.

As a result of lower reinvestment associated withcertain impairment triggering events, the maturityCompany performed an impairment test of goodwill for its four reporting units during the third quarter of 2018. Based on the results of the Company's transformation initiatives compared to the prior year. Research, development and engineering expense included restructuring charges of $5.1 and $0.6 in 2016 and 2015, respectively.

During the fourth quarter of 2016,impairment testing, the Company recorded a $9.8non-cash goodwill impairment chargeloss of $109.5 related to redundant legacy Diebold internally-developed softwarethe Eurasia Banking, EMEA Retail and Rest of World Retail reporting units during 2018. During the second quarter of 2018, the Company performed an indefinite-lived trade nameimpairment test of goodwill for all of its LoB reporting units due to the change in NA asits reportable operating segments which resulted in a result$70.7 non-cash impairment loss. The year ended December 31, 2018 recorded impairment of $180.2, related to the impairment of goodwill in the second and third quarters, compared to $3.1 in the same prior year period related to information technology transformation and integration activities.

The gain on sale of assets in 2018 was primarily related to a gain on sale of buildings in North America of $4.8, the liquidation of the Acquisition. The decreaseBarbados operating entity of $3.3 and a gain related to a sale of a maintenance contract in Brazil and a certain China investment. This gain on sale of assets was partially offset by the loss pertaining to a settlement of certain matters related to an Americas divestiture in the gross carrying value of internally-developed software is primarily due to a $9.1 impairment during the firstsecond quarter of 2015 of certain internally-developed software related to redundant legacy Diebold software as a result of the acquisition of Phoenix.2018.


Operating Profit (Loss)Loss


The following table represents information regarding our operating profit (loss) for the years ended December 31:
2016 2015 $ Change % Change2018 2017 $ Change % Change
Operating profit (loss)$(159.8) $58.6
 $(218.4) N/M
Operating loss$(325.6) $(93.5) $(232.1) N/M
Operating margin(4.8)% 2.4% 
 (7.1)% (2.0)%   

N/M = Not Meaningful

The decrease in operating profit wasloss increased, compared to the prior year, mostly due to a decline in producthigher non-routine expense, including the non-cash goodwill impairment, and incremental restructuring expense. Excluding non-routine and restructuring expense, operating loss increased $57.9 from lower gross profit primarily associated with the inventory valuation adjustment from the Acquisitionin all segments, partially offset by lower selling and higher operating expenses. These operating expenses included amortizationadministrative expense attributable to DN Now initiatives.


31

Table of acquired intangible assets, restructuring and non-routine costsContents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of acquisitions and divestitures.December 31, 2019

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

Other Income (Expense)


The following table represents information regarding our other income (expense) for the years ended December 31:
2016 2015 $ Change % Change2018 2017 $ Change  % Change
Interest income$21.5
 $26.0
 $(4.5) (17.3)$8.7
 $20.3
 $(11.6) (57.1)
Interest expense(101.4) (32.5) (68.9) N/M(154.9) (117.3) (37.6) 32.1
Foreign exchange loss, net(2.1) (10.0) 7.9
 79.0(2.5) (3.9) 1.4
 35.9
Miscellaneous, net3.5
 3.7
 (0.2) (5.4)(4.0) 2.5
 (6.5) N/M
Other income (expense)$(78.5) $(12.8) $(65.7) N/M$(152.7) $(98.4) $(54.3) 55.2

N/M = Not Meaningful
The decrease
Interest income in interest income was driven2018 decreased, primarily byas a decrease in customer financingresult of overall lower average balances as well as lower U.S. market returns on nonqualified plans and repatriation of cash in Brazil and was negatively impacted by currency of $1.2.EMEA. Interest expense was higher thancompared to the prior year due to higher domestic interest rates and the additional $650.0 of Term Loan A-1 Facility debt incurred in 2018 with higher incremental interest rates and related fee amortization. Miscellaneous, net in 2018 was unfavorably impacted by higher cost and lower benefits associated with the financing required for the Acquisition. The foreign exchange loss, net in 2015 included $7.5 related to the devaluationcompany owned life insurance.

Income (Loss), Net of Venezuela currency. Miscellaneous, net in 2016 included a mark-to-market gain of $35.6 associated with the Company's foreign currency option contracts entered into on November 23, 2015, a mark-to-market loss of $26.4 associated with the Company’s foreign currency forward contract entered into on April 29, 2016 and $6.3 in financing fees related to the Company’s bridge financing required for the Acquisition.Tax

Net Income from Continuing Operations, net of tax


The following table represents information regarding our net income from continuing operations,(loss), net of tax, for the years ended December 31:
2016 2015 $ Change % Change2018 2017 $ Change % Change
Income (loss) from continuing operations, net of tax$(170.7) $59.5
 $(230.2) N/M
Net loss$(528.7) $(213.9) $(314.8) N/M
Percent of net sales(5.1)% 2.5 % 
 (11.5)% (4.6)%   
Effective tax rate (benefit)(28.4)% (29.9)% 

 (7.8)% (14.7)%   

N/M = Not Meaningful
Income (loss) from continuing operations,
The loss before taxes and net of tax was $(170.7). This wasloss increased primarily due to higher non-routine expenses, increased interest expense andthe reasons described above. Net loss was also impacted by the change in the income tax benefit.expense.


The effective tax rate for 20162018 was 28.4(7.8) percent and is primarily due to a goodwill impairment charge, the Tax Act, valuation allowances on certain foreign and state jurisdictions, foreign tax credits and the higher interest expense burden resulting from the debt restructuring. More specifically, the expense on the loss reflects the reduction of the U.S. federal corporate income tax rate from 35 percent to 21 percent, refinement of the transition tax under SAB 118, a goodwill impairment charge, which for tax purposes is primarily nondeductible and the business interest deduction limitation. As a result of the Company’s debt restructuring activity during the year, a full valuation allowance was required on the current year nondeductible business interest expense. In addition, the overall effective tax rate is impacted by the jurisdictional income (loss) and varying respective statutory rates.

The effective tax rate for 2017 was (14.7) percent on the overall loss from continuedcontinuing operations. The benefitU.S. enacted the Tax Act, which was signed into law on December 22, 2017. The Tax Act changed many aspects of U.S. corporate income taxation and included a reduction of the overall losscorporate income tax rate from 35 percent to 21 percent, implementation of a territorial tax system and imposition of a tax on deemed repatriated earnings of foreign subsidiaries. The resulting impact to the Company was negatively impactedan estimated $45.1 reduction to deferred income taxes for the income tax rate change and an estimated one-time non-cash charge of $36.6 related to deferred foreign earnings.

Due to the complexities involved in accounting for the recently enacted Tax Act, the SAB 118 requires that the Company include in its financial statements the reasonable estimate of the impact of the Tax Act on earnings to the extent such reasonable estimate has been determined. The Company recorded a reasonable estimate of such effects, the net one-time charge related to the Tax Act may differ, possibly materially, due to, among other things, further refinement of its calculations, changes in interpretations and assumptions, additional guidance that may be issued by the Acquisition includingU.S. Government, and actions and related accounting policy decisions the Company may take as a valuation allowance for certain post-acquisition lossesresult of the Tax Act. The Company completed its analysis over a one-year measurement period ending December 31, 2018 and non-deductible acquisition related expenses. The overall effectiveany adjustments during this measurement period were included in net loss from continuing operations as an adjustment to income tax rate was decreased further byexpense in the jurisdictional income (loss) mix and varying statutory rates within the acquired entities.reporting period when such adjustments are determined.



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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


In 2015, the overall negative effective tax rate of (29.9) percent on income from continued operations resulted from the repatriation of foreign earnings, the associated recognition of foreign tax credits and related benefits due to the passage of the Protecting Americans from Tax Hikes (PATH) Act of 2015. In addition, the overall negative effective tax rate was due to the combined income mix and varying statutory rates in the Company's foreign operations.

Income (Loss) from Discontinued Operations, Net of Tax

Income from discontinued operations, net of tax was $143.7 and $15.9 for the years ended December 31, 2016 and 2015, respectively. The closing of the NA electronic security divestiture occurred on February 1, 2016 and the Company recorded a gain on sale, net of tax, of $145.0 for the year ended December 31, 2016. Additionally, the income from discontinued operations, net of tax includes a net loss of $1.3 as a result of the operations included through February 1, 2016 and net income of $15.9 for the year ended December 31, 2015. The closing purchase price was subject to a customary working capital adjustment, which was finalized in the third quarter of 2016.


Segment RevenueNet Sales and Operating Profit Summary


The following tables represent information regarding our revenue and operating profit by reporting segment for the years ended December 31:
North America:2016 2015 $ Change % Change
Revenue$1,118.2
 $1,094.5
 $23.7
 2.2
Eurasia Banking:2018 2017 $ Change % Change
Net sales$1,800.2
 $1,903.4
 $(103.2) (5.4)
Segment operating profit$214.3
 $250.1
 $(35.8) (14.3)$150.1
 $126.8
 $23.3
 18.4
Segment operating profit margin19.2% 22.9%   8.3% 6.7%    


NA revenue increased $23.7 and included anEurasia Banking net sales decreased $103.2,including a net favorable currency impact of $41.3 mainly related to the euro. Prior year net sales were adversely impacted $18.3, including a net unfavorable currency impact of $4.1.$1.4, related to Deferred Revenue Adjustments. Excluding the impact of the Acquisition of $59.8currency and currency, NA revenueDeferred Revenue Adjustments, net sales decreased compared to the prior year period primarily$164.2 due to lower product revenuevolume related to fewer product deployments and projects, particularly in Thailand, Turkey, Indonesia, the U.S. regionalMiddle East and Canada FSS businessesAustralia. In addition, services in India decreased as wella result of a low-margin maintenance contract roll off. In addition, net sales declined from the Company’s strategic decision to reduce its product and services portfolio in India and China as lower revenue from physical security.market conditions became less favorable. These decreases were partially offset by increased unit replacements in Germany related to Windows 10 migrations.

Segment operating profit increased $23.3, compared to the prior year, including a net favorable currency impact of $3.6. Excluding the impact of currency, operating profit increased $19.7 mostly from lower operating expenses tied to the DN Now plan and increased product gross profit related to higher servicemargin pull through on a favorable customer mix, particularly in Germany, Thailand and the Middle East. These increases were partially offset by lower services revenue and associated profit in various Asia Pacific countries as well as higher services cost in China and Indonesia in addition to lower margin pull through on software revenue attributable to an unfavorable customer mix and higher cost in various countries.

Segment operating profit margin increased in 2018, primarily as a result of lower operating expense related to the DN Now plan, as well as higher product gross profit, partially offset by lower services and software gross profit.
Americas Banking:2018 2017 $ Change % Change
Net sales$1,515.7
 $1,525.6
 $(9.9) (0.6)
Segment operating profit$17.2
 $68.1
 $(50.9) (74.7)
Segment operating profit margin1.1% 4.5%    

Americas Banking net sales decreased $9.9, including a net unfavorable currency impact of $20.6 related to the Brazil real. Excluding currency, net sales increased $10.7 from higher software license volume in Brazil, professional services volume in North America and higher product volume, particularly in Mexico, Canada and Ecuador. These increases were partially offset by lower product volume in the U.S. as a resultwell as low-profit maintenance contract base roll offs of increased multi-vendor service contractstwo customers in North America and higher product sales within our national customer portfolio.$4.1 lower electronic security revenue in Chile due to the business divestiture in September 2017.


Segment operating profit decreased due$50.9, compared to lowerthe prior year including a net favorable currency impact of $0.5. Excluding the impact of currency, operating profit decreased $51.4, adversely impacted by one-time services cost in Brazil from the second quarter of 2018. Additionally, product volumegross profit decreased mostly from higher freight cost, primarily related to supply chain delays in the first half of 2018 in North America and Mexico as well as an unfavorable customer mix in Mexico. Partially offsetting these decreases, selling and product solution mix, which adversely impacted gross profit. An increase in serviceadministrative expense was lower from cost reduction initiatives related to the DN Now plan and the Company’s annual incentive program as well as higher software gross profit attributable to the incremental impact of the Acquisition partially offset the declinefrom increased professional services activity in product gross profit. North America.

Segment operating profit was also impacted by higher operating expensemargin decreased in 2018, primarily as a result of incremental expense associated with acquisitionshigher freight and higher bad debtone time services cost in the first three quarters of 2018, partially offset by lower selling and administrative expense.

Asia Pacific:2016 2015 $ Change % Change
Revenue$470.0
 $439.6
 $30.4
 6.9
Retail:2018 2017 $ Change % Change
Net sales$1,262.7
 $1,180.3
 $82.4
 7.0
Segment operating profit$52.6
 $63.1
 $(10.5) (16.6)$47.1
 $87.9
 $(40.8) (46.4)
Segment operating profit margin11.2% 14.4%   3.7% 7.4%    


AP revenueRetail net sales increased $30.4 inclusive$82.4, including a net favorable currency impact of an$34.7 mainly related to the euro. Prior year net sales were adversely impacted $12.1, including a net unfavorable currency impact of $19.2. Excluding the impact of the Acquisition of $145.5 and currency, AP revenue decreased from the prior year mainly as a result of a decline in product revenue stemming from lower volume, particularly in China, where the government continues to encourage banks to increase their use of domestic ATM suppliers. India also contributed to the decline due in part to the government’s demonetization program which led to lower product sales volume and corresponding installation service revenue as well as a decrease in managed services revenue.

Segment operating profit benefited from incremental gross profit associated with the Acquisition but was more than offset by higher operating expense, also associated with the Acquisition. Excluding the impact of the Acquisition, operating profit decreased from a combination of lower product gross profit primarily driven by volume declines and deteriorating market conditions in China and lower service gross profit$1.0, related to customer service level agreement contract requirements in India. These declines were partially offset by lower operating expense primarily in China.Deferred Revenue Adjustments.



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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


Europe, Middle East and Africa:2016 2015 $ Change % Change
Revenue$1,181.2
 $393.1
 $788.1
 N/M
Segment operating profit$115.8
 $55.3
 $60.5
 N/M
Segment operating profit margin9.8% 14.1%    

EMEA revenueExcluding currency and Deferred Revenue Adjustments, net sales increased $788.1$34.6 due to a large North America kiosk project as well as higher POS activity in Central Eastern Europe, the U.K, France and was adversely impactedSpain. These increases were partially offset by unfavorable currency of $15.6. Excluding the impact of the Acquisition of $820.0 and currency, revenue decreased as a result of lower product volume within distributor channelsfrom the Eurasia non-core businesses and Polandlarge prior year non-recurring POS and kiosk activity in Germany for multiple customers as well as an unfavorable mix of product sales in Italy. Additionally, lower product revenue due to large projects in the prior year that did not recur, primarily in Belgium and Russia also contributed to the decline. A significant increase in productlottery equipment volume in Switzerland, Spain and South Africa helped to partially offset the overall decline in product revenue. Service revenue increased nominally as lower billed work revenue was more than offset by higher contract service and installation revenue.Brazil.


Segment operating profit increaseddecreased $40.8 compared to the prior-year including a $2.6 net favorable currency impact. Excluding currency, Retail operating profit decreased $43.4 primarily due to the additionalunder performance from the Eurasia non-core businesses in addition to low-margin service and product revenue unfavorably impacting gross profit contributedin various countries in Eurasia. The current year was also unfavorably impacted by higher selling and administrative expense from developing the North America retail sales organization.

Segment operating profit margin decreased in 2018, primarily as a result of the Acquisition. Excluding the impactunder performance of the Acquisition and related purchase accounting adjustments, operating profit decreased mainly attributable to volume declinesnon-core businesses and an unfavorable product and customer mix. Operating expensesmix driving lower gross margin on higher revenue in addition to increased as a result of incremental expense associated with the Acquisition.operating expense.
Latin America:2016 2015 $ Change % Change
Revenue$546.9
 $492.1
 $54.8
 11.1
Segment operating profit$53.3
 $37.4
 $15.9
 42.5
Segment operating profit margin9.7% 7.6%    

LA revenue increased $54.8 inclusive of an unfavorable currency impact of $13.6. Excluding the impact of the Acquisition of $29.6 and currency, LA revenue increased mainly by higher election equipment sales in Brazil and partially offset by a decrease in FSS product and information technology sales. Additionally, service revenue was higher, primarily in Mexico and Colombia, and was partially offset by a decrease in Venezuela as the Company divested its equity interest in the joint venture in April 2015.

Segment operating profit increased primarily as a result of higher product gross profit in Brazil as well as incremental product and service gross profit associated with the Acquisition. Lower operating expenses benefited from bad debt recovery and cost control measures while being partially offset by incremental expense associated with the Acquisition.


Refer to note 22 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K,20 for further details of segment revenue and operating profit.

2015 comparison with 2014

Net Sales

The following table represents information regarding our net sales for the years ended December 31:
 2015 2014 $ Change % Change
Total financial self-service$2,108.7
 $2,197.2
 $(88.5) (4.0)
Total security292.8
 312.4
 (19.6) (6.3)
Brazil other17.8
 225.2
 (207.4) (92.1)
Total net sales$2,419.3
 $2,734.8
 $(315.5) (11.5)

FSS sales decreased $88.5 or 4.0 percent inclusive of a net unfavorable currency impact of $161.2. The unfavorable currency impact was related primarily to the Brazil real and the euro. The following segment results include the impact of foreign currency.

NA FSS sales increased $6.4 or 0.7 percent due primarily to increased volume in Canada from a large deposit automation upgrade project combined with the incremental sales from the acquisition of Phoenix in the first quarter of 2015. The U.S. experienced growth in multi-vendor services within the national bank space as significant contracts were won in the first, third and fourth quarters of 2015. This favorability was partially offset by a product volume decline related to two large enterprise accounts in the U.S. and the winding down of the Agilis 3 and Windows 7 upgrade project in the U.S. regional bank space.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Asia Pacific FSS sales decreased $55.9 or 11.7 percent impacted by $17.8 in unfavorable currency. The decline was primarily attributable to a decrease in product revenue in China where the government is encouraging banks to increase their use of domestic ATM suppliers. This decline was partially offset by an increase in service revenue as India, Philippines and China have experienced growth in their service installation base as well as higher professional services volume across a majority of the region.

EMEA FSS sales decreased $28.3 or 6.7 percent inclusive of a $66.6 unfavorable currency impact mainly related to the weakening of the euro. Excluding the unfavorable currency impact, EMEA FSS sales increased $38.3 due to higher product volume in Turkey and with European distributors, as well as a full year benefit of Cryptera, which was acquired in the third quarter of 2014. In addition to the unfavorable currency, offsetting declines occurred in Italy due to lower product volume while Belgium, Austria and the U.K. had large projects in 2014.

Latin America FSS sales decreased $10.7 or 2.5 percent inclusive of $69.5 unfavorable currency impact mainly related to the weakening of the Brazil real. Excluding the unfavorable currency impact, LA FSS sales increased $58.8 due to growth across a majority of the region, including Mexico which experienced double digit growth related to several customers renewing their existing ATM fleets. This was offset by the unfavorable currency impact and the sale of the Company’s equity interest in the Venezuelan joint venture.

Security sales decreased $19.6 or 6.3 percent impacted by $6.1 in unfavorable currency. Approximately two-thirds of the decrease was related to continuing electronic security business, driven by volume declines in LA due to government mandated security updates in 2014. There were volume declines in AP as a result of exiting the business in Australia. Physical security was down due to volume declines in AP, LA and both the regional and national bank space in the U.S.

Brazil other sales included an unfavorable currency impact of $62.8 and a decrease related to deliveries of IT equipment to the Brazil education ministry in the prior year. Additionally, market-specific economic and political factors continue to weigh on the purchasing environment driving lower volume in country.

Gross Profit

The following table represents information regarding our gross profit for the years ended December 31:
 2015 2014 $ Change % Change
Gross profit - services$461.4
 $458.0
 $3.4
 0.7
Gross profit - products190.6
 268.2
 (77.6) (28.9)
Total gross profit$652.0
 $726.2
 $(74.2) (10.2)
        
Gross margin - services33.1% 32.0% 
  
Gross margin - products18.6% 20.6% 
  
Total gross margin26.9% 26.6% 
  

Service gross margin increased during the time period with slight improvements throughout the international regions. AP service gross margin increased largely due to operational efficiencies gained through organizational restructuring while EMEA was driven primarily by higher service parts volume with EMEA distributors. LA’s margin improvement was driven by Venezuela, which had a lower cost of market adjustment in 2014 that favorably affected margins between the time periods. NA experienced a declines in gross margin and gross profit as a result of volume and service mix. Service gross profit in 2015 and 2014 included restructuring charges of $3.1 and $1.3, respectively.

Product gross margin decreased during the time period due to a decline in volume and a shift in product solution mix. In addition, product gross margin was adversely impacted by $4.7 of inventory reserves related to the cancellation of certain projects in connection with the current Brazil economic and political environment. Product gross profit included total restructuring charges and non-routine expenses of $1.6 in 2015 and net benefit of $5.2 in 2014, which was related to Brazil indirect tax reversals.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Operating Expenses

The following table represents information regarding our operating expenses for the years ended December 31:
 2015 2014 $ Change % Change
Selling and administrative expense$488.2
 $478.4
 $9.8
 2.0
Research, development and engineering expense86.9
 93.6
 (6.7) (7.2)
Impairment of assets18.9
 2.1
 16.8
 N/M
Gain on sale of assets, net(0.6) (12.9) 12.3
 (95.3)
Total operating expenses$593.4
 $561.2
 $32.2
 5.7

The increase in selling and administrative expense resulted primarily from higher non-routine and restructuring charges and an increase in the bad debt reserve of $4.6 in the third quarter of 2015 related to the cancellation of a previously awarded government contract in connection with the current Brazil economic and political environment, net of lower operational spend and favorable currency impact.

Non-routine expenses of $36.3 and $9.2 were included in 2015 and 2014, respectively. The non-routine expenses pertained to legal, indemnification and professional fees related to corporate monitor efforts, which was $14.7 and $9.2 in 2015 and 2014, respectively. Additionally, 2015 included divestiture and potential acquisition costs of $21.1 in non-routine expense, with no comparable expense in 2014. Selling and administrative expense also included $16.7 and $9.7 of restructuring charges in 2015 and 2014, respectively. Restructuring charges in 2015 and 2014 consisted of the Company's transformation and business process outsourcing initiative. There were additional costs in 2015 associated with executive delayering.

Research, development and engineering expense as a percent of net sales in 2015 and 2014 were relatively flat. The Company increased investment in 2015 related to the acquisition and integration of Phoenix as well as incremental expense associated with the acquisition of Cryptera, which was completed in the second half of 2014. This increase was offset by favorable currency impact and a decrease between the time periods mainly due to higher material and labor costs in 2014 related to the launch of new ATM models and enhanced modules.

As of March 31, 2015, the Company agreed to sell its equity interest in its Venezuela joint venture to its joint venture partner and recorded a $10.3 impairment of assets in the first quarter of 2015. On April 29, 2015, the Company closed the sale for the estimated fair market value and recorded a $1.0 reversal of impairment of assets based on final adjustments in the second quarter of 2015, resulting in a $9.3 impairment of assets. Final fair value adjustments resulted in an overall impairment of $9.7. Additionally, the Company recorded an impairment related to other intangibles in LA in the second quarter of 2015 and an impairment of $9.1 related to redundant legacy Diebold internally-developed software as a result of the acquisition of Phoenix in the first quarter of 2015 in which the carrying amounts of the assets were not recoverable.

During the second quarter of 2014, the Company divested its Eras subsidiary, resulting in a gain on sale of assets of $13.7.

Operating Profit (Loss)

The following table represents information regarding our operating profit (loss) for the years ended December 31:
 2015 2014 $ Change % Change
Operating profit (loss)$58.6
 $165.0
 $(106.4) (64.5)
Operating profit (loss) margin2.4% 6.0% 
  

The decrease in operating profit resulted from lower product revenue primarily in Brazil and China combined with higher net non-routine and restructuring charges. Impairment of assets and gain on sales of assets unfavorably impacted operating profit as a result of impairments in the first half of 2015 and the gain on the sale of Eras in 2014. Improvement in service margin helped to partially offset these declines.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Other Income (Expense)

The following table represents information regarding our other income (expense) for the years ended December 31:
 2015 2014 $ Change  % Change
Interest income$26.0
 $34.5
 $(8.5) (24.6)
Interest expense(32.5) (31.4) (1.1) 3.5
Foreign exchange gain (loss), net(10.0) (11.8) 1.8
 15.3
Miscellaneous, net3.7
 (1.6) 5.3
 N/M
Other income (expense)$(12.8) $(10.3) $(2.5) 24.3

The decrease in interest income was driven primarily by unfavorable currency impact in Brazil. The foreign exchange loss net for 2015 and 2014 included $7.5 and $12.1, respectively, related to the devaluation of the Venezuela currency. The change in miscellaneous, net was primarily related to income derived from the fair value re-measurement of foreign currency option contracts.

Income (Loss) from Continuing Operations, Net of Tax

The following table represents information regarding our income (loss) from continuing operations, net of tax, for the years ended December 31:
 2015 2014 $ Change % Change
Income (loss) from continuing operations, net of tax$59.5
 $107.3
 $(47.8) (44.5)
Percent of net sales2.5 % 3.9% 
  
Effective tax rate(29.9)% 30.6% 
  

The decrease in net income was driven by lower operating profit resulting from lower product revenue in conjunction with higher net non-routine and restructuring charges as well as a net detriment between years associated with impairment of assets and gain on sales of assets.

The tax rate benefit for the year ended December 31, 2015 resulted from the repatriation of foreign earnings, the associated recognition of foreign tax credits and related benefits due to the passage of the PATH Act of 2015.

Income (Loss) from Discontinued Operations, Net of Tax

On February 1, 2016, the Company executed a definitive asset purchase agreement with a wholly-owned subsidiary of Securitas AB (Securitas Electronic Security) to divest its electronic security business located in the U.S. and Canada for an aggregate purchase price of approximately $350.0 in cash, 10.0 percent of which was contingent based on the successful transition of certain customer relationships and was paid in full in the first quarter of 2016. The Company agreed to provide certain transition services to Securitas Electronic Security after the closing, including providing Securitas Electronic Security a $6.0 credit for such services.

Income from discontinued operations, net of tax was $15.9 and $9.7 for the years ended December 31, 2015 and 2014, respectively. The operating results for the electronic security business were previously included in the Company's NA segment.

Segment Revenue and Operating Profit Summary

The following tables represent information regarding our revenue and operating profit by reporting segment for the years ended December 31:
North America:2015 2014 $ Change % Change
Revenue$1,094.5
 $1,091.4
 $3.1
 0.3
Segment operating profit$250.1
 $266.3
 $(16.2) (6.1)
Segment operating profit margin22.9% 24.4%    

NA revenue increased due to higher FSS sales. The key drivers of this growth were higher volume in Canada from a large deposit automation upgrade project, increased multi-vendor services revenue in the U.S. and the acquisition of Phoenix. This was offset in part by decreased product volume in the U.S. in both the national and regional bank space. Physical security sales were lower between the time periods with volume declines in product revenue more than offsetting an increase in service. Operating profit

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

decreased principally due to the mix between regional and national customers, product mix and increased operating expenses resulting from the Phoenix acquisition.
Asia Pacific:2015 2014 $ Change % Change
Revenue$439.6
 $500.3
 $(60.7) (12.1)
Segment operating profit$63.1
 $66.4
 $(3.3) (5.0)
Segment operating profit margin14.4% 13.3%    

AP revenue in 2015 decreased from the prior year mainly as a result of a 39.4 percent decline in product revenue in China where the government is encouraging banks to increase their use of domestic ATM suppliers. AP revenue in 2015 was also adversely impacted by unfavorable currency of $19.3. These declines were partially offset by service revenue growth in a majority of the countries related to higher professional services and billed work volume. Operating profit decreased as a result of lower product volume combined with higher operating expense, which was offset by increased service margin largely due to operational efficiencies gained through organizational restructuring.
Europe, Middle East and Africa:2015 2014 $ Change % Change
Revenue$393.1
 $421.2
 $(28.1) (6.7)
Segment operating profit$55.3
 $61.4
 $(6.1) (9.9)
Segment operating profit margin14.1% 14.6%    

EMEA revenue decreased primarily due to an unfavorable currency impact of $66.6 as well as product volume declines in Italy, Belgium, Austria and the U.K. This was offset by higher product volume in the Middle East and increased service parts sales to distributors, as well as the benefit of the Cryptera acquisition of $8.6. Operating profit declined primarily due to the aforementioned currency impact as well as lower product volume and revenue mix combined with higher operating expenses due to incremental spend resulting from the Cryptera acquisition. This was offset by additional service revenue associated with parts sales to a distributor in the Middle East.
Latin America:2015 2014 $ Change % Change
Revenue$492.1
 $721.9
 $(229.8) (31.8)
Segment operating profit$37.4
 $68.7
 $(31.3) (45.6)
Segment operating profit margin7.6% 9.5%    

LA revenue decreased in 2015 compared to 2014, including a net unfavorable currency impact of $136.9. In Brazil, market-specific economic and political factors affecting the purchasing environment have driven lower Brazil other volume as well as a delivery of IT equipment to a Brazil education ministry in 2014 that was non-recurring. This was partially offset by FSS revenue growth related to product volume, particularly in Mexico where several customers are renewing their install bases. Operating profit decreased due to product volume decline in the Brazil other business and $9.3 of bad debt and inventory reserve increases primarily related to the cancellation of previously awarded government contracts in connection with the Brazil economic and political environment. Operating profit benefited from decreased operating expenses during the time period mainly related to favorable currency impact.

Refer to note 22 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, for further details of segment revenue and operating profit.


LIQUIDITY AND CAPITAL RESOURCES


Capital resources are obtained from income retained in the business, borrowings under the Company’s senior notes, committed and uncommitted credit facilities and operating and capital leasing arrangements. Management expects that the Company’s capital resources will be sufficient to finance planned working capital needs, research and developmentR&D activities, investments in facilities or equipment, pension contributions, the payment of dividends on the Company’s common shares, the payment of dividends on the Diebold Nixdorf AG ordinary shares not controlled by the Company and any repurchases of the Company’s common shares for at least the next 12 months. The Company had $3.6 and $105.3 of restricted cash at December 31, 2019 and 2018. At December 31, 2016, $576.12019, $286.2 or 80.498.4 percent of the Company’s cash, and cash equivalents and restricted cash and short-term investments reside in international tax jurisdictions. Repatriation of thesecertain international held funds could be negatively impacted by potential payments for certain foreign and domestic taxes, excluding $142.4 that istaxes. The Company has earnings in certain jurisdictions available for repatriation of $1,488.0 with no additional tax expense because the Company has already provided for such taxes. Partprimarily as a result of the Company’s growth strategy is to pursue strategic acquisitions.Tax Act. The Company has made acquisitions in the past and intends tomay make acquisitions in the future. Part of the Company's strategy is to optimize the business portfolio through divestitures and complementary acquisitions. The Company intends to finance any

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

future acquisitions with either cash and short-term investments, cash provided from operations, borrowings under available credit facilities, proceeds from debt or equity offerings and/or the issuance of common shares. Subject to certain limitations in its debt agreements, as market conditions warrant, the Company may from time to time repay, repurchase or otherwise refinance loans that it has borrowed or debt securities that it has issued, including with funds borrowed under existing or new credit facilities or proceeds from the issuance of new securities.


The Company's total cash and cash availability as of December 31, 20162019 and 20152018 was as follows:
 2016 2015
Cash and cash equivalents$652.7
 $313.6
Additional cash availability from   
Short-term uncommitted lines of credit198.6
 69.0
Five-year credit facility520.0
 352.0
Short-term investments64.1
 39.9
 Total cash and cash availability$1,435.4
 $774.5
 2019 2018
Cash and cash equivalents (excluding restricted cash)$277.3
 $353.1
Additional cash availability from:   
Uncommitted lines of credit36.7
 28.0
Revolving facility387.3
 347.5
Short-term investments10.0
 33.5
 Total cash and cash availability$711.3
 $762.1

As of December 31, 2016 the Company also has additional cash availability from the Delayed Draw Term Loan A of $250.0, which may be drawn up to one year after the closing date of the Acquisition with certain restrictions. On February 14, 2017, the Company entered into the Fourth Amendment to the Credit Agreement which released certain restrictions on the Delayed Draw Term Loan A effective immediately.


The following table summarizes the results of our consolidated statement of cash flows for the years ended December 31:
Net cash flow provided by (used in)2016 2015 2014
Operating activities - continuing operations$39.0
 $31.6
 $189.1
Investing activities - continuing operations(923.3) (62.4) 15.1
Financing activities - continuing operations881.6
 42.2
 (81.2)
Discontinued operations, net351.3
 2.6
 (3.5)
Effect of exchange rate changes on cash and cash equivalents(8.0) (23.9) (28.2)
Net increase (decrease) in cash and cash equivalents$340.6
 $(9.9) $91.3
Net cash flow provided (used) by2019 2018 2017
Operating activities$135.8
 $(104.1) $37.1
Investing activities(6.8) 34.4
 (120.8)
Financing activities(215.5) 10.9
 (63.7)
Effect of exchange rate changes on cash, cash equivalents and restricted cash(1.1) (18.7) 37.9
Net decrease in cash, cash equivalents and restricted cash$(87.6) $(77.5) $(109.5)


During 2019, cash, cash equivalents and restricted cash decreased $87.6 primarily due to payments on long-term debt and the redemption of shares and cash compensation to Diebold Nixdorf AG minority shareholders. This is partially offset by cash provided by operating activities resulting from the impact of DN Now Transformation activities on working capital.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

Operating Activities. Cash flows from operating activities can fluctuate significantly from period to period as working capital needs and the timing of payments for income taxes, restructuring activities, pension funding and other items impact reported cash flows. Net cash provided by operating activities was $39.0$135.8 for the year ended December 31, 2016,2019, an increase of $7.4$239.9 from $31.6$104.1 cash used in operating activities for the year ended December 31, 2015.2018. The overall increase was primarily due to improvedimprovements in working capital and deferred revenue offset by lower income from continuing operations.a reduction in the net loss. Additional detail is included below:


Cash flows from operating activities during the year ended December 31, 2019 compared to the year ended December 31, 2018 were impacted by a $184.1 decrease in net loss. Refer to Results of Operations discussed above for further discussion of the Company's net loss.

The net aggregate of trade accounts receivable, inventories and accounts payable provided $183.3 and $11.4 in operating cash flows during the year ended December 31, 2019 and 2018, respectively. The $171.9 increase is primarily a result of DN Now transformation activities through greater focus and efficiency of payables, receivables and inventory.

Deferred revenue used $54.9 of operating cash during the year ended December 31, 2019, compared to a $42.4 used in the year ended December 31, 2018. The $12.5 increase in cash use associated with deferred revenue is related to lower customer prepayments primarily due to reducing early payment discounts.

The aggregate of income taxes and deferred income taxes provided $55.1 of operating cash during the year ended December 31, 2019, compared to $61.3 used in 2018. Refer to note 4 for additional discussion on income taxes.

In the aggregate, the other combined certain assets and liabilities used $13.7 and $12.6 in 2019 and 2018, respectively. The increased use of $1.1 in 2019 is primarily due to a $20.0 pre-payment of the minimum statutory funding requirements for the Company's U.S. pension plans offset by changes in certain other assets and liabilities.

Cash flowsThe most significant changes in adjustments to net income include the non-recurring effects from continuing operating activities during the year ended December 31, 2016goodwill impairment and lower non-routine inventory charges partially offset by deferred taxes compared to the year ended December 31, 2015 were negatively impacted by a $230.2 decrease in income from continuing operations, net of tax, primarily related to higher non-routine expenses, increased interest expense and impairment of assets, the adverse impact of foreign currency compared to the same period of 2015. The increase in share-based compensation expense to $22.2 in 2016 from $12.4 in 2015 was primarily due to changes in the assumptions related to performance shares.prior year. The impairment of assets non-cash adjustment decreased to $30.2 in the fourth quarter of 2016, related to redundant legacy Diebold internally-developed software as a result of the Acquisition and an indefinite-lived trade name in NA.

Accounts receivable and inventory provided an aggregate of $225.2 during the year ended December 31, 20162019 compared to a use of $107.6 during the year ended December 31, 2015. The $332.8 increase is a result of a decrease$180.2 in accounts receivable related to improved timing of cash collections. Additionally, Diebold Nixdorf AG provided $163.8 based on reductions in accounts receivable and inventory balances since the acquisition date, which included a favorable comparison2018, or $150.0, primarily due to the August acquisition datenon-recurring effects from goodwill impairment. The non-cash inventory charge of $23.8 in 2019 builds upon the Company's focus on streamlining its product portfolio and a purchase accounting inventory revaluation adjustment of $62.7.

Deferred revenue provided $61.6 of operating cash during the year ended December 31, 2016, comparedharvesting inventory. Other items include depreciation and amortization expense which decreased primarily due to a usereduction in amortization of $14.7 provided in the year ended December 31, 2015. The increase in cash flow associated with deferred revenue iscertain acquired intangibles as they become fully amortized and lower share-based compensation expense due to timing of customer prepayments, primarily on service contracts, as a result of improved billing processes compared to the prior year.
fewer granted awards.


The aggregate of refundable and deferred income taxes used $161.9 of operating cash during the year ended December 31, 2016, compared to $46.4 used in 2015. This increase in cash used in operating activities is primarily a result of non-cash purchase accounting adjustments.


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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Investing Activities. Net cash used inby investing activities was $923.3$6.8 for the year ended December 31, 20162019 compared to net cash used inprovided by investing activities of $62.4$34.4 for the year ended December 31, 2015.2018. The $860.9$41.2 unfavorable change was primarily relateddue to the 2016 paymentsmonetization of the Company's investment in the company owned life insurance plans in 2018 and a reduction in utilization of short-term investments in Brazil for acquisition, net of cash acquired of $884.6needs across the organization. These were partially offset by the proceeds from divestitures and the sale of assets of $26.3 and the $16.2 net proceeds from sale of the foreign currency option and forward contracts. Theincreased proceeds from divestitures and the sale of assets primarily related the $27.7 ofto exiting non-core activities as well as a decrease in cash received for the sale of stock in Aevi International GmbH and Diebold Nixdorf AG China subsidiaries. The prior year acquisition of Phoenix andspent on capital expenditures were the primary usesand certain other assets. The maturities and purchases of cashinvestments primarily related to short-term investment activity in investing.Brazil.


The Company anticipates capital expenditures of approximately $100$70 in 20172020 to be utilized for improvements to the Company's product line and investments in information technology, infrastructure and integration related investments.its infrastructure. Currently, we financethe Company finances these investments primarily with funds provided by income retained in the business, borrowings under the Company's committed and uncommitted credit facilities, and operating and capital leasing arrangements. 


Financing Activities. Net cash providedused by financing activities was $881.6$215.5 for the year ended December 31, 20162019 compared to net cash provided inby financing activities of $42.2$10.9 for the year ended 2015, an increase2018, a change of $839.4.$226.4. The increasechange was primarily duerelated to a $841.1 changereduction in debt borrowing netborrowings from the revolver and certain facilities under the Credit Agreement partially offset by the redemption of repayments, including associated debt issuance costs,shares and cash compensation paid to Diebold Nixdorf AG minority shareholders of $97.5 for the year ended December 31, 2019 compared to $377.2 in 2018. Refer to note 11 for details of the Company's cash flows related to the Acquisition offset by funding the $64.6 in dividend payments, compared to $75.6 in the prior year.debt borrowings and repayments.


Benefit Plans. The Company plans to make contributions to its retirement plans as well as benefits payments directly from the Company of approximately $26.7$23 for the year ended December 31, 2017.2020, which is lower than historical amounts due to a $20.0 pre-payment of the minimum statutory funding requirements for the Company's U.S. pension plans during the fourth quarter of 2019. The Company anticipates reimbursement of approximately $13 for certain benefits paid from its trustee in 2019. Beyond 2017,2020, minimum statutory funding requirements for the Company's U.S. pension plans may become more significant. The actual amounts required to be contributed are dependent upon, among other things, interest rates, underlying asset returns and the impact of legislative or regulatory actions related to pension funding obligations. The Company has adopted a pension investment policy designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

meet or exceed the return assumption while maintaining a prudent level of risk. The plan's target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the debt security target allocation will increase and decrease, respectively. Management monitors assumptions used for our actuarial projections as well as any funding requirements for the plans.

In connection with the Acquisition, the Company acquired $625.1 of additional obligations and $524.2 of assets related to postemployment benefit plans for certain groups of employees at the Company’s new operations outside of the U.S. Plans vary depending on the legal, economic, and tax environments of the respective country. For financially significant defined benefit plans, accruals for pensions and similar commitments have been included in the results for this year. The new significant defined benefit plans are mainly arranged for employees in Germany, the Netherlands and in Switzerland:

In Germany, post-employment benefit plans are set up as employer funded pension plans and deferred compensation plans. The employer funded pension commitments in Germany are based upon direct performance-related commitments in terms of defined contribution plans. Each beneficiary receives, depending on individual pay-scale grouping, contractual classification, or income level, different yearly contributions. The contribution is multiplied by an age factor appropriate to the respective pension plan and credited to the individual retirement account of the employee. The retirement accounts may be used up at retirement by either a one-time lump-sum payout or payments of up to ten years. Insured events include disability, death and reaching of retirement age.

In Switzerland, the post-employment benefit plan is required due to statutory provisions. The employees receive their pension payments as a function of contributions paid, a fixed interest rate and annuity factors. Insured events are disability, death and reaching of retirement age.

In the Netherlands, there is an average career salary plan, which is employer- and employee-financed and handled by an external fund. Insured events are disability, death and reaching of retirement age. In the Netherlands, the plan assets are currently invested in a company pension fund. During the fourth quarter of 2016, the Company recognized a curtailment gain of $4.6 related to its Netherlands' SecurCash B.V. plan due to a restructuring and cessation of accruals in the plan as of December 31, 2016. A transfer to an industry-wide pension fund is planned for the next fiscal year.

Other financially significant defined benefit plans exist in the U.K., Belgium and France.


Payments due under the Company's other post-retirement benefit plans are not required to be funded in advance. Payments are made as medical costs are incurred by covered retirees and are principally dependent upon the future cost of retiree medical benefits under these plans. The Company expects the other post-retirement benefit plan payments to be approximately $1.2$1 in 2017 (refer2020. Refer to note 15 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, for further discussion of the Company's pension and other post-retirement benefit plans).plans.


The Company records a curtailment when an event occurs that significantly reduces the expected years of future service or eliminates the accrual of defined benefits for the future services of a significant number of employees. A curtailment gain is recorded when

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

the employees who are entitled to the benefits terminate their employment; a curtailment loss is recorded when it becomes probable a loss will occur. Upon a settlement, we recognize the proportionate amount of the unamortized gains and losses if the cost of all settlements during the year exceeds the interest component of net periodic cost for the affected plan. Expense from curtailments and settlements is recorded in selling and administrative expense on the consolidated statements of operations.

Dividends. The Company paid dividends of $64.6, $75.6$7.7 and $74.9$30.6 in the years ended December 31, 2016, 20152018 and 2014,2017, respectively. Annualized dividends per share were $0.96, $1.15$0.10 and $1.15$0.40 for the years ended December 31, 2016, 20152018 and 2014,2017, respectively. The first quarterlyIn May 2018, the Company announced its decision to reallocate future dividend of 2017 is $0.10 per share.funds towards debt reduction and other capital resource needs.


Contractual Obligations.The following table summarizes the Company’s approximate obligations and commitments to make future payments under contractual obligations as of December 31, 2016:2019:
   Payment due by period
 Total Less than 1 year 1-3 years 3-5 years More than 5 years
Debt$1,860.0
 $106.9
 $80.0
 $176.9
 $1,496.2
Interest on debt (1)
493.2
 110.9
 162.8
 117.0
 102.5
Minimum operating lease obligations230.2
 88.6
 91.4
 34.6
 15.6
Purchase commitments22.5
 16.3
 6.2
 
 
Total$2,605.9
 $322.7
 $340.4
 $328.5
 $1,614.3
   Payment due by period
 Total Less than 1 year 1-3 years 3-5 years More than 5 years
Short-term uncommitted lines of credit (1)
$5.0
 $5.0
 $
 $
 $
Long-term debt2,200.8
 27.5
 992.6
 1,180.7
 
Interest on debt (2)
492.6
 157.2
 264.1
 71.3
 
Minimum lease obligations217.0
 79.4
 83.3
 30.7
 23.6
Purchase commitments
 
 
 
 
Total$2,915.4
 $269.1
 $1,340.0
 $1,282.7
 $23.6

(1) 
The amount available under the short-term uncommitted lines at December 31, 2019 was $36.7. Refer to note 11 for additional information.
(2)
Amounts represent estimated contractual interest payments on outstanding long-term debt and notes payable. Rates in effect as of December 31, 20162019 are used for variable rate debt.


At December 31, 2016,2019, the Company also maintained uncertain tax positions of $43.2,$50.9, for which there is a high degree of uncertainty as to the expected timing of payments (refer to note 74).

Refer to note 11 for additional information regarding the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K).Company's debt obligations.


The Company had various short-term uncommitted linesanticipates a repayment of credit with borrowing limits of $208.0 and $89.0approximately $60 during 2020 as of December 31, 2016 and 2015, respectively. The weighted-average interest rate on outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 2016 and 2015 was 9.87 percent and 5.66 percent, respectively. The increase in the weighted-average interest rate is attributableit met certain mandatory repayment provisions pursuant to the change in mix of borrowings in foreign entities. Short-term uncommitted lines mature in less than one year. The amount available under the short-term uncommitted lines at December 31, 2016 was $198.6.Credit Agreement.


The Company entered into a revolving and term loan credit agreement (the Credit Agreement), dated as of November 23, 2015, amongIn February 2020, the Company andbegan soliciting the consents of certain of the Company's subsidiaries, as borrowers, JPMorgan Chase Bank, N.A., as Administrative Agent,lenders under the Credit Agreement necessary to amend the Credit Agreement to permit the Company to incur new secured or unsecured debt. If the required consents are obtained and the lenders named therein. The Credit Agreement included, amongis amended accordingly, subject to market and other things, mechanics forconditions, the Company’s existing revolving andCompany may incur new secured debt to refinance certain of the outstanding term loan A facilities to be refinancedloans under the Credit Agreement. On December 23, 2015,However, there can be no assurance that the Company entered into a Replacement Facilities Effective Date Amendment, which amendedwill be able to amend the Credit Agreement among the Company,or that it will be able to refinance certain of the Company’s subsidiaries, the lenders identified therein and JPMorgan Chase Bank, N.A., as Administrative Agent, pursuantterm loans on commercially acceptable terms or at all.

Refer to which the Company refinanced its $520.0 revolving and $230.0 term loan A senior unsecured credit facilities (which have been terminated and repaid in full) with, respectively, a new unsecured revolving facility (the Revolving Facility) in an amount of up to $520.0 and a new (non-delayed draw) unsecured term loan A facility (the Term Loan A Facility) on substantially the same terms as the Delayed Draw Term Facility (as defined in the Credit Agreement) in the amount of up to $230.0. The Delayed Draw Term Facility of $250.0 may be drawn up to one year after the closing date of the Acquisition. The Revolving Facility and Term Loan A Facility are subject to the same maximum consolidated net leverage ratio and minimum consolidated interest coverage ratio as the Delayed Draw Term Facility. On December 23, 2020, the Term Loan A Facility will mature and the Revolving Facility will automatically terminate. The weighted-average interest rate on outstanding revolving credit facility borrowings as of December 31, 2016 and December 31, 2015 was 2.56 percent and 2.33 percent, respectively, which is variable based on the London Interbank Offered Rate (LIBOR). The amount available under the revolving credit facility as of December 31, 2016 was $520.0.

On April 19, 2016, the Company issued $400.0 aggregate principal amount of 2024 Senior Notes in an offering, which were registered with the SEC in October 2016 in connection with the Acquisition. The 2024 Senior Notes are and will be guaranteed by certain of the Company’s existing and future domestic subsidiaries.

Also in April 2016, allocation and pricing of the term loan B facility (the Term Loan B Facility) provided under the Credit Agreement (which the Term Loan B Facility was used to provide part of the financingnote 17 for the Acquisition) was completed. The Term Loan B Facility consists of a $1,000.0 U.S. dollar-denominated tranche that bears interest at LIBOR plus an applicable margin of 4.50 percent (or, at the Company’s option, prime plus an applicable margin of 3.50 percent), and a €350.0 euro-denominated tranche that will bear interest at the Euro Interbank Offered Rate (EURIBOR) plus an applicable margin of 4.25 percent. Each tranche was

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

funded during the second quarter of 2016 at 99 percent of par. In November 2016, the Company repaid $200.0 of the outstanding debt from the Term Loan B Facility - USD.

On May 6 and August 16, 2016, the Company entered into the Second and Third Amendments to the Credit Agreement, which re-denominated a portion of the Term Loan B Facility into euros and guaranteed the prompt and complete payment and performance of the obligations when due under the Credit Agreement. On February 14, 2017, the Company entered into the Fourth Amendment to the Credit Agreement which released certain restrictions on the Delayed Draw Term Loan A effective immediately.

The Credit Agreement financial ratios at December 31, 2016 are as follows:

a maximum total net debt to adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) leverage ratio of 4.50 as of December 31, 2016 (reducing to 4.25 on December 31, 2017, further reduced to 4.00 on December 31, 2018, and further reduced to 3.75 on June 30, 2019); and
a minimum adjusted EBITDA to net interest expense coverage ratio of not less than 3.00

The key affirmative and negative covenants of the Credit Agreement include:
Affirmative CovenantsNegative Covenants - Limitations on
pay principal and interest on timemerger, consolidation and fundamental changes
mandatory prepaymentssale of assets
timely financial reporting (including compliance certificate)investments and acquisitions
use of proceedsliens and security interests
notice of defaultstransactions with affiliates
continue with line of businessdividends and other restricted payments
paying taxesnegative pledge clause
maintain insurancerestrictions on subsidiary distributions
compliance with applicable lawshedges for financial speculation
maintain property and title to propertyreceivable indebtedness
provide updates to guaranties and collateral when acquiring new assets or subsidiariesincurrence of indebtedness (secured, unsecured and subordinated)
engage in periodic credit rating reviewspayments of junior/unsecured/subordinated debt
perfecting security interest on material U.S. based assetsorganizational documents amendments

Mandatory prepayments are required if the outstanding revolving loans or facility letters of credit exceed the aggregate revolving credit commitments, including due to currency fluctuations if difference is greater than 105 percent, the excess loans must be repaid or facility letters of credit must be cash collateralized. Voluntary prepayments require one business day notice for floating rate loans in $1.0 or multiples thereof and three business days for euro currency rate loans in $5.0 or $1.0 multiples thereof. There is a prepayment premium with respect to the Term B Facility only. Until May 6, 2017, if there is a repricing event, where the Term B Facility is refinanced or amended to reduce the yield, there is a prepayment premium of 1.00 percent refinanced or amended. Other mandatory prepayments include incurrence of new debt outside what is allowed in the Credit Agreement, sale of certain assets beyond a de-minimis exception amount and depending on the net debt leverage, a percentage of "Excess Cash Flows" as defined in the Credit Agreement beginning with 2017 cash flows.

The Company incurred $39.2 and $6.0 of fees in the years ended December 31, 2016 and 2015, respectively, related to the Credit Agreement and 2024 Senior Notes, which are amortized as a component of interest expense over the terms.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Below is a summary of financing and replacement facilities information:
Financing and Replacement Facilities 
Interest Rate
Index and Margin
 Maturity/Termination Dates Term (Years)
Credit Agreement facilities      
Revolving Facility LIBOR + 1.75% December 2020 5
Term Loan A Facility LIBOR + 1.75% December 2020 5
Delayed Draw Term Loan A LIBOR + 1.75% December 2020 5
Term Loan B Facility ($1,000.0) 
LIBOR(i) + 4.50%
 November 2023 7.5
Term Loan B Facility (€350.0) 
EURIBOR(ii) + 4.25%
 November 2023 7.5
2024 Senior Notes 8.5% April 2024 8
(i)
LIBOR with a floor of 0.75 percent.
(ii)
EURIBOR with a floor of 0.75 percent.

The debt facilities under the Credit Agreement are secured by substantially all assets of the Company and its domestic subsidiaries that are borrowers or guarantors under the Credit Agreement, subject to certain exceptions and permitted liens.

In March 2006, the Company issued senior notes (2006 Senior Notes) in an aggregate principal amount of $300.0. The Company funded the repayment of $75.0 aggregate principal amount of the 2006 Senior Notes at maturity in March 2013 using borrowings under its revolving credit facility and the repayment of $175.0 aggregate principal amount of the 2006 Senior Notes that matured in March 2016 through the use of proceeds from the divestiture ofadditional information regarding the Company's NA electronic security business. Prepayment of the remaining $50.0 aggregate principal amount of the 2006 Senior Notes were paid in full on May 2, 2016. The prepayment included a make-whole premium of $3.9, which was paid in addition to the principalhedging and interest of the 2006 Senior Notes and is included in interest expense for the year ended December 31, 2016.derivative instruments.


On November 23, 2015, the Company entered into two foreign currency option contracts to purchase €1,416.0 for $1,547.1 to hedge against the effect of exchange rate fluctuations on the euro-denominated cash consideration related to the Acquisition and estimated euro-denominated transaction related costs and any outstanding Diebold Nixdorf AG borrowings. At that time, the euro-denominated cash component of the purchase price consideration approximated €1,162.2. The foreign currency option contracts were sold during the second quarter of 2016 for cash proceeds of $42.6, which are included in investing activities in the consolidated statements of cash flows, resulting in a gain of $35.6 during the year ended December 31, 2016 and $7.0 during the fourth quarter of 2015. The weighted average strike price was $1.09 per euro. These foreign currency option contracts were non-designated and included in other current assets on the consolidated balance sheet as of December 31, 2015 based on the net asset position.

On April 29, 2016, the Company entered into one foreign currency forward contract to purchase €713.0 for $820.9 to hedge against the effect of exchange rate fluctuations on the euro-denominated cash consideration related to the Acquisition and estimated euro denominated transaction related costs and any outstanding Diebold Nixdorf AG borrowings. The forward rate was $1.1514. The foreign currency forward contract was settled for $792.6 during the third quarter of 2016, which is included in investing activities in the consolidated statements of cash flows, resulting in a loss of $26.4 during the year ended December 31, 2016. This foreign currency forward contract is non-designated and included in other current assets or other current liabilities based on the net asset or net liability position, respectively, in the consolidated balance sheets. The gains and losses from the revaluation of the foreign currency forward contract are included in other income (expense) miscellaneous, net on the consolidated statements of operations.

During November 2016, the Company entered into multiple pay-fixed receive-variable interest rate swaps outstanding with an aggregate notional amount of $400.0.

The effective portion of changes in the fair value of derivatives designated and that qualify as cash flow hedges is recorded in accumulated other comprehensive income (AOCI) and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. During the fourth quarter of 2016, such derivatives were used to hedge the variable cash flows associated with existing variable-rate debt. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings.

Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that an additional $0.8 will be reclassified as an increase to interest expense over the next year.

In connection with the Acquisition, the Company acquired an interest swap for a notional amount of €50.0, which was entered into in May 2010 with a ten-year term from October 1, 2010 until September 30, 2020. For this interest swap, the three-month

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

EURIBOR is received and a fixed interest of 2.974 percent is paid. The fair value, which is measured at market prices. On the date of the Acquisition and as of December 31, 2016, the fair value was €(7.9) and €(6.3), respectively. Because this swap was accounted for as a cash flow hedge, the change in fair value of €1.6 was directly recognized in AOCI, having taken into account deferred taxes. For the year ended December 31, 2016, the amount reclassified from equity to profit or loss was not significant.

During the year ended December 31, 2016, the Company recorded a $9.3 mark-to-market gain (loss) on foreign currency and forward option contracts reflected in miscellaneous, net. The fair value of the Company's foreign currency forward and option contracts was $7.0 as of December 31, 2015 and was included in other current assets.

Off-Balance Sheet Arrangements. The Company enters into various arrangements not recognized in the consolidated balance sheets that have or could have an effect on its financial condition, results of operations, liquidity, capital expenditures or capital resources. The principal off-balance sheet arrangements that the Company enters into are guarantees operating leases (refer to note 16 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K) and sales of finance receivables. The Company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, customers, regulatory agencies and insurance providers. If the Company is not able to comply with its contractual obligations, the suppliers, regulatory agencies and insurance providers may draw on the pertinent bank (refer to note 17 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K).). The Company has sold finance receivables to financial institutions while continuing to service the receivables. The Company records these sales by removing finance receivables from the consolidated balance sheets and recording gains and losses in the consolidated statement of operations (refer to note 9 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K)7).



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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

CRITICAL ACCOUNTING POLICIES AND ESTIMATES


Management’s discussion and analysis of the Company’s financial condition and results of operations are based upon the Company’s consolidated financial statements. The consolidated financial statements of the Company are prepared in conformity with generally accepted accounting principles generally accepted in the United States of America (U.S. GAAP). The preparation of the accompanying consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities and reported amounts of revenues and expenses. Such estimates include revenue recognition, the valuation of trade and financing receivables, inventories, goodwill, intangible assets, other long-lived assets, legal contingencies, guarantee obligations, and assumptions used in the calculation of income taxes, pension and post-retirement benefits and customer incentives, among others. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors. Management monitors the economic conditions and other factors and will adjust such estimates and assumptions when facts and circumstances dictate. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.


The Company’s significant accounting policies are described in note 1 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K. Management believes that, of its significant accounting policies, its policies concerning revenue recognition, allowances for credit losses, inventory reserves, goodwill, long-lived assets, taxes on income, contingencies and pensions and post-retirement benefits are the most critical because they are affected significantly by judgments, assumptions and estimates. Additional information regarding these policies is included below.


Revenue Recognition. Revenue is measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties. The Company’s revenue recognition policy is consistentamount of consideration can vary depending on discounts, rebates, refunds, credits, price concessions, incentives, performance bonuses, penalties, or other similar items contained in the contract with the requirementscustomer of Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) 605, Revenue Recognition (ASC 605).which generally these variable consideration components represents minimal amount of net sales. The Company recordsrecognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a customer.

The Company's payment terms vary depending on the individual contracts and are generally fixed fee. The Company recognizes advance payments and billings in excess of revenue recognized as deferred revenue. In certain contracts where services are provided prior to billing, the Company recognizes a contract asset within trade receivables and other current assets.

Taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction and that are collected by the Company from a customer are excluded from revenue.

The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer and includes such amounts in net sales. Although infrequent, shipping and handling associated with outbound freight after control over a product has transferred to a customer is realized,not a separate performance obligation, rather is accounted for as a fulfillment cost. Third-party freight payments are recorded in cost of sales.

The Company includes a warranty in connection with certain contracts with customers, which are not considered to be separate performance obligations. The Company provides its customers a manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. For additional information on product warranty refer to note 9. The Company also has extended warranty and service contracts available for its customers, which are recognized as separate performance obligations. Revenue is recognized on these contracts ratably as the Company has a stand-ready obligation to provide services when or realizable and earned.as needed by the customer. This input method is the most accurate assessment of progress toward completion the Company can apply.

Product revenue is recognized at the point in time that the customer obtains control of the product, which could be upon delivery or upon completion of installation services, depending on contract terms. The application of U.S. GAAPCompany’s software licenses are functional in nature (the IP has significant stand-alone functionality); as such, the revenue recognition principles to the Company's customer contracts requires judgment, including the determination of whether an arrangement includes multiple deliverables such as hardware,distinct software maintenance and /or other services. For contracts that contain multiple deliverables, total arrangement considerationlicense sales is allocated at the inceptionpoint in time that the customer obtains control of the arrangement to each deliverable based onrights granted by the relative selling price method. The relative selling price method is based on a hierarchy consisting of vendor specific objective evidence (VSOE) (price sold on a stand-alone basis), if available, or third-party evidence (TPE), if VSOE is not available, or estimated selling price (ESP) if neither VSOE nor TPE is available. The Company's ESP is consistentlicense.

Professional services integrate the commercial solution with the objective of determining VSOE, which iscustomer's existing infrastructure and helps define the price at which we would expectoptimal user experience, improve business processes, refine existing staffing models and deploy technology to transact on a stand-alone salemeet branch and store automation objectives. Revenue from professional services are recognized over time, because the customer simultaneously receives and consumes the benefits of the deliverable. The determination of ESP is based on applying significant judgment to weigh a variety of company-specific factors including our pricing practices, customer volume, geography, internal costs and gross margin objectives. This information is gathered from experience in customer negotiations, recent technological trends andCompany’s performance as the competitive landscape. In contracts that involve multiple deliverables, maintenance services are typically accounted for under FASB ASC 605-20, Separately Priced Extended Warranty and Product Maintenance Contracts. There have beenperformed or when the Company’s performance creates an asset with no material changes to these estimates for the periods presentedalternative use and the Company believes that these estimateshas an enforceable right to payment for performance completed to date. Generally revenue will be recognized using an input measure, typically costs incurred. The typical contract length for service is generally should not be subject to significant changesone year and is billed and paid in the future, until the adoption of the new revenue standard. However, changes to deliverables in future arrangements could materially impact the amount of earned or deferred revenue.advance except for installations, among others.




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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


Services may be sold separately or in bundled packages. For sales of software, excluding software required for the equipment to operate as intended,bundled packages, the Company appliesaccounts for individual services separately if they are distinct. A distinct service is separately identifiable from other items in the software revenue recognition principles within FASB ASC 985-605, Software - Revenue Recognition. For software and software-related deliverables (software elements),bundled package if a customer can benefit from it on its own or with other resources that are readily available to the customer. The consideration (including any discounts) is allocated between separate services or distinct obligations in a bundle based on their stand-alone selling prices. The stand-alone selling prices are determined based on the prices at which the Company allocates revenue based uponseparately sells the relative fair value of these deliverables as determined by VSOE. Ifproducts or services. For items that are not sold separately, the Company cannot obtain VSOEestimates stand-alone selling prices using the cost plus expected margin approach. Revenue on service contracts is recognized ratably over time, generally using an input measure, as the customer simultaneously receives and consumes the benefits of the Company’s performance as the services are performed. In some circumstances, when global service supply chain services are not included in a term contract and rather billed as they occur, revenue on these billed work services are recognized at a point in time as transfer of control occurs.

The following is a description of principal solutions offered within the Company's two main customer segments that generate the Company's revenue.

Banking

Products. Products for any undeliveredbanking customers consist of cash recyclers and dispensers, intelligent deposit terminals, teller automation tools and kiosk technologies, as well as physical security solutions. The Company provides its banking customers front-end applications for consumer connection points and back-end platforms that manage channel transactions, operations and integration and facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise management and analytics. These offerings include highly configurable, API enabled software element, revenuethat automates legacy banking transactions across channels.

Services. The Company provides its banking customers product-related services which include proactive monitoring and rapid resolution of incidents through remote service capabilities or an on-site visit. First and second line maintenance, preventive maintenance and on-demand services keep the distributed assets of the Company's customers up and running through a standardized incident management process. Managed services and outsourcing consists of the end-to-end business processes, solution management, upgrades and transaction processing. The Company also provides a full array of cash management services, which optimizes the availability and cost of physical currency across the enterprise through efficient forecasting, inventory and replenishment processes.

Retail

Products. The retail product portfolio includes modular, integrated and mobile POS and SCO terminals that meet evolving automation and omnichannel requirements of consumers. Supplementing the POS system is deferred until all deliverables have been delivered or until VSOEa broad range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio which offers a wide range of banknote and coin processing systems. Also in the portfolio, the Company provides SCO terminals and ordering kiosks which facilitate an efficient and user-friendly purchasing experience. The Company’s hybrid product line can be determined for any remaining undelivered software elements. Whenalternate from an attended operator to self-checkout with the fair valuepress of a delivered element cannot be established, but fair value evidence exists forbutton as traffic conditions warrant throughout the undeliveredbusiness day.

The Company's platform software elements, the Company uses the residual methodis installed within retail data centers to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferredfacilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise management and the remaining portion of the arrangement consideration is allocated to the delivered elements and recognized as revenue. Determination of amounts deferred for software support requires judgment about whether the deliverables can be divided into more than one unit of accounting and whether the separate deliverables have value to the customer on a stand-alone basis. There have been no material changes to these deliverables for the periods presented. However, changes to deliverables in future arrangements and the ability to establish VSOE could affect the amount and timing of revenue recognition.analytics.


Allowances for Credit Losses.Services. The Company maintains allowancesprovides its retail customers product-related services which include on-demand services and professional services. Diebold Nixdorf AllConnect Services for potential credit lossesretailers include maintenance and such losses have been minimalavailability services to continuously improve retail self-service fleet availability and within management’s expectations. Since the Company’s receivable balance is concentrated primarily in the financialperformance. These include: total implementation services to support both current and government sectors, an economic downturn in these sectors could result in higher than expected credit losses. The concentrationnew store concepts; managed mobility services to centralize asset management and ensure effective, tailored mobile capability; monitoring and advanced analytics providing operational insights to support new growth opportunities; and store life-cycle management to proactively monitors store IT endpoints and enable improved management of credit risk in the Company’s trade receivables with respect to financialinternal and government customers is largely mitigated by the Company’s credit evaluation processexternal suppliers and the geographical dispersion of sales transactions from a large number of individual customers.delivery organizations.


Inventory Reserves. At each reporting period, the Company identifies and writes down its excess and obsolete inventories to net realizable value based on usage forecasts, order volume and inventory aging. With the development of new products, the Company also rationalizes its product offerings and will write-down discontinued product to the lower of cost or net realizable value. The Company’s significant accounting policies and inventories are described in notes 1 and 5.


Acquisitions and Divestitures. Acquisitions are accounted for using the purchase method of accounting. This method requires the Company to record assets and liabilities of the business acquired at their estimated fair market values as of the acquisition date. Any excess cost of the acquisition over the fair value of the net assets acquired is recorded as goodwill. The Company generally uses valuation specialists to perform appraisals and assist in the determination of the fair values of the assets acquired and liabilities

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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

assumed. These valuations require management to make estimates and assumptions that are critical in determining the fair values of the assets and liabilities.


For all divestitures, the Company considers assets to be held for sale when management approves and commits to a formal plan to actively market the assets for sale at a price reasonable in relation to their estimated fair value, the assets are available for immediate sale in their present condition, an active program to locate a buyer and other actions required to complete the sale have been initiated, the sale of the assets is probable and expected to be completed within one year (or, if it is expected that others will impose conditions on the sale of the assets that will extend the period required to complete the sale, that a firm purchase commitment is probable within one year) and it is unlikely that significant changes will be made to the plan. Upon designation as held for sale, the Company records the assets at the lower of their carrying value or their estimated fair value, reduced for the cost to dispose of the assets, and ceases to record depreciation expense on the assets.

The Company reports financial results for discontinued operations separately from continuing operations to distinguish the financial impact a divestiture from ongoing operations. Discontinued operations reporting occurs only when the disposal of a component or a group of components of the Company represents a strategic shift that will have a major effect on the Company's operations and financial results. During the year ended December 31, 2015, management of the Company, through receipt in October 2015 of the required authorization from its Board of Directors after a potential buyer had been identified, committed to a plan to divest the NA electronic security business. As such, all of the criteria required for held for sale and discontinued operations classification were met during the fourth quarter of 2015. The divestiture of its NA electronic security business closed on February 1, 2016. Accordingly, the assets and liabilities, operating results and operating and investing cash flows for are presented as discontinued operations separate from the Company’s continuing operations for all periods presented. Prior period information has been reclassified to present this business as discontinued operations for all periods presented, and has therefore been excluded from both continuing operations and segment results for all periods presented in these consolidated financial statements and the notes to the consolidated financial statements. All assets and liabilities classified as held for sale are included in total current assets based on the cash conversion of these assets and liabilities within one year (refer to note 23 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K).

Assets and liabilities of a discontinued operation are reclassified as held for sale for all comparative periods presented in the consolidated balance sheet. The results of operations of a discontinued operation are reclassified to income from discontinued operations, net of tax, for all periods presented. For assets that meet the held for sale criteria but do not meet the definition of a discontinued operation, the Company reclassifies the assets and liabilities in the period in which the held for sale criteria are met, but does not reclassify prior period amounts.met.



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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS asAs of December 31, 20162019, the Company had $233.3 and $113.4 of current assets and liabilities held for sale, respectively, primarily related to non-core businesses in Europe and Asia Pacific.
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

Goodwill. Goodwill is the cost in excess of the net assets of acquired businesses (refer to note 13 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K)8). The Company tests all existing goodwill at least annually as of October 31 for impairment on a reporting unit basis. The Company tests for interim impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its reported amount. TheBeginning with the second quarter of 2018, the Company’s four reporting unitsreportable operating segments are defined as Domesticbased on the conclusion of the assessment on the following solutions: Eurasia Banking, Americas Banking and Canada, LA, AP and EMEA.Retail with comparative periods reclassified for consistency. Each year, the Company may elect to perform a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value. In evaluating whether it is more likely than not the fair value of a reporting unit is less than its carrying amount, the Company considers the following events and circumstances, among others, if applicable: (a) macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and market considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or regulatory and political environments; (c) cost factors such as raw materials, labor or other costs; (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior periods; (e) other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a reporting unit; and (g) any sustained decrease in share price.


If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying value, or if management elects to perform a quantitative assessment of goodwill, a two-stepan impairment test is used to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized. In the first step, theThe Company compares the fair value of each reporting unit with its carrying value and recognizes an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. The fair value of the reporting units is determined based upon a combination of the income valuation and market approach in valuation methodology. The income approach uses discounted estimated future cash flows, whereas the market approach or guideline public company method utilizes market data of similar publicly traded companies. The Company’s step 1 impairment test of goodwill of a reporting unit is based upon the fair value of the reporting unit is defined as the price that would be received to sell the net assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date. In the event that the net carrying amount exceeds the fair value, a step 2 test must be performed whereby the fair value of the reporting unit’s goodwill must be estimated to determine if it is less than its net carrying amount. In its two-step test, the Company uses the discounted cash flow method and the guideline company method for determining the fair value of its reporting units. Under these methods, the determination of implied fair value of the goodwill for a particular reporting unit is the excess of the fair value of a reporting unit over the amounts assigned to its assets and liabilities in the same manner as the allocation in a business combination.


The techniques used in the Company's qualitative assessment and, if necessary, two-step impairment test incorporate a number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the assessment date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to forecast future cash flows as accurately as possible with the information available at the time the forecast is made. To this end, the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, all of which are Level 3 inputs, (refer to note 20 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K), relate to price trends, material costs, discount rate, customer demand and the long-term growth and foreign exchange rates. A number of benchmarks from independent industry and other economic publications were also used. Changes in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be required in future periods. Specifically, actual results may vary from the Company’s forecasts and such variations may be material and unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing market conditions.


During 2016, management determined that the LA and AP reporting units had excess fair value of approximately $65.8 or 18.3 percent and approximately $56.1 or 21.5 percent, respectively, when compared to their carrying amounts. The Domestic and Canada reporting unit, included in the NA reportable segment, had excess fair value greater than 100 percent when compared to its carrying amount. As of December 31, 2016, the LA and AP reporting units had goodwill of approximately $28.6 and $37.2, respectively. A further change in macroeconomic conditions, as well as future changes in the judgments, assumptions and estimates that are used in the Company's goodwill impairment testing for the LA and AP reporting units, including the discount rate and future cash flow projections, could result in a significantly different estimate of the fair value. EMEA had no net goodwill as of December 31, 2016.

Long-Lived Assets. Impairment of long-lived assets is recognized when events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying amount of the asset, an impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net book value. The Company tests all existing indefinite-lived intangibles at least annually for impairment as of October 31.


Taxes on Income. Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for deductible temporary differences, operating loss carry-forwards and tax credits. Deferred tax liabilities are recognized for taxable temporary differences and undistributed earnings in certain jurisdictions. Deferred tax assets are reduced by a valuation allowance


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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


temporary differences and undistributed earnings in certain jurisdictions. Deferred tax assets are reduced by a valuation allowance when, based upon the available evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Determination of a valuation allowance involves estimates regarding the timing and amount of the reversal of taxable temporary differences, expected future taxable income and the impact of tax planning strategies. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.


The Company operates in numerous taxing jurisdictions and is subject to examination by various federal, state and foreign jurisdictions for various tax periods. Additionally, the Company has retained tax liabilities and the rights to tax refunds in connection with various acquisitions and divestitures of businesses. The Company’s income tax positions are based on research and interpretations of the income tax laws and rulings in each of the jurisdictions in which the Company does business. Due to the subjectivity of interpretations of laws and rulings in each jurisdiction, the differences and interplay in tax laws between those jurisdictions, as well as the inherent uncertainty in estimating the final resolution of complex tax audit matters, the Company’s estimates of income tax liabilities may differ from actual payments or assessments.


The Company assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions and any related interest and penalties, when the tax benefit is not more likely than not realizable. The Company has recorded an accrual that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax position taken or expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once the positions are effectively settled.


At the end of each interim reporting period, the Company estimates the effective tax rate expected to apply to the full fiscal year. The estimated effective tax rate contemplates the expected jurisdiction where income is earned, as well as tax planning alternatives. Current and projected growth in income in higher tax jurisdictions may result in an increasing effective tax rate over time. If the actual results differ from estimates, the Company may adjust the effective tax rate in the interim period if such determination is made.


Contingencies. Liabilities for loss contingencies arising from claims, assessments, litigation, fines, and penalties and other sources are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. Legal costs incurred in connection with loss contingencies are expensed as incurred. There is no liability recorded for matters in which the liability is not probable and reasonably estimable. Attorneys in the Company's legal department monitor and manage all claims filed against the Company and review all pending investigations. Generally, the estimate of probable loss related to these matters is developed in consultation with internal and outside legal counsel representing the Company. These estimates are based upon an analysis of potential results, assuming a combination of litigation and settlement strategies. The Company attempts to resolve these matters through settlements, mediation and arbitration proceedings when possible. If the actual settlement costs, final judgments, or fines, after appeals, differ from the estimates, the future results may be materially impacted. Adjustments to the initial estimates are recorded when a change in the estimate is identified.


Pensions and Other Post-retirement Benefits. Annual net periodic expense and benefit liabilities under the Company’s defined benefit plans are determined on an actuarial basis. Assumptions used in the actuarial calculations have a significant impact on plan obligations and expense. Members of the management investment committee periodically review the actual experience compared with the more significant assumptions used and make adjustments to the assumptions, if warranted. The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated), fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is determined using the plans’ current asset allocation and their expected rates of return based on a geometric averaging over 20 years. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits are funded through deposits with trustees. Other post-retirement benefits are not funded and the Company’s policy is to pay these benefits as they become due.

In connection with the Acquisition, the Company acquired $625.1 of additional obligations and $524.2 of assets related to postemployment benefit plans for certain groups of employees at the Company’s new operations outside of the U.S. Plans vary depending on the legal, economic, and tax environments of the respective country. For financially significant defined benefit plans, accruals for pensions and similar commitments have been included in the results for this year. The new significant defined benefit plans are mainly arranged for employees in Germany, the Netherlands and in Switzerland:

In Germany, post-employment benefit plans are set up as employer funded pension plans and deferred compensation plans. The employer funded pension commitments in Germany are based upon direct performance-related commitments in terms of defined contribution plans. Each beneficiary receives, depending on individual pay-scale grouping, contractual classification, or income level, different yearly contributions. The contribution is multiplied by an age factor appropriate to the respective pension plan and credited to the individual retirement account of the employee. The retirement accounts may be used up at retirement by either a one-time lump-sum payout or payments of up to ten years. Insured events include disability, death and reaching of retirement age.


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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2016
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)

In Switzerland, the post-employment benefit plan is required due to statutory provisions. The employees receive their pension payments as a function of contributions paid, a fixed interest rate and annuity factors. Insured events are disability, death and reaching of retirement age.

In the Netherlands, there is an average career salary plan, which is employer- and employee-financed and handled by an external fund. Insured events are disability, death and reaching of retirement age. In the Netherlands, the plan assets are currently invested in a company pension fund. During the fourth quarter of 2016, the Company recognized a curtailment gain of $4.6 related to its Netherlands' SecurCash B.V. plan due to a restructuring and cessation of accruals in the plan as of December 31, 2016. A transfer to an industry-wide pension fund is planned for the next fiscal year.

Other financially significant defined benefit plans exist in the U.K., Belgium and France.


The following table represents assumed healthcare cost trend rates at December 31:
2016 20152019 2018
Healthcare cost trend rate assumed for next year7.0% 7.0%6.5% 6.5%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)5.0% 5.0%5.0% 5.0%
Year that rate reaches ultimate trend rate2025
 2020
2025
 2025


The healthcare trend rates for the postemployment benefits plans in the U.S. are reviewed based upon the results of actual claims experience. The Company used initial healthcare cost trends of 7.06.5 percent and 6.5 percent in both 20162019 and 2015 . While the2018, respectively, with an ultimate trend rate was of 5.0 percent reach in both years, the period of time to reach the ultimate was extended from 2015 to 2016.Assumed2025. Assumed healthcare cost trend rates have a significantmodest effect on the amounts reported for the healthcare plans.



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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(in millions, except per share amounts)

Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare plans. A one-percentage-point change in assumed healthcare cost trend rates would have the following effects:
 One-Percentage-Point Increase One-Percentage-Point Decrease
Effect on total of service and interest cost$
 $
Effect on other post-retirement benefit obligation$0.7
 $(0.6)
 One-Percentage-Point Increase One-Percentage-Point Decrease
Effect on other post-retirement benefit obligation$0.3
 $(0.3)


During 2016,2019, the Society of Actuaries released a series of updatednew mortality tables (Pri-2012) and projection scales (MP-2019) resulting from recent studies measuring mortality rates for various groups of individuals. As of December 31, 2016,2019, the Company adopted for the pension plan in the U.S., the use of the RP-2014 basePri-2012 mortality table modified to removetables and the post-2006 projections using the MP-2014MP-2019 mortality improvement scale and replacing it with projections using the fully generational MP-2016 projection scale.scales. For the plans outside the U.S., the mortality tables used are those either required or customary for local accounting and/or funding purposes.


RECENTLY ISSUED ACCOUNTING GUIDANCE


Refer to note 1 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, for information on recently issued accounting guidance.




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Table of Contents
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 20162019
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in millions, except per share amounts)


FORWARD-LOOKING STATEMENT DISCLOSURE


In this annual report on Form 10-K, statements that are not reported financial results or other historical information are “forward-looking statements.” Forward-looking statements give current expectations or forecasts of future events and are not guarantees of future performance. These forward-looking statements include, but are not limited to, statements regarding the Acquisition, its financing of the Acquisition, itsCompany's expected future performance (including expected results of operations and financial guidance), and the Company’s future financial condition, operating results, strategy and plans. Forward-looking statements may be identified by the use of the words “anticipates,” “expects,” “intends,” “plans,” “will,” “believes,” “estimates,” “potential,” “target,” “predict,” “project,” “seek,” and variations thereof or similar expressions. These statements are used to identify forward-looking statements. These forward-looking statements reflect the current views of the Company with respect to future events and involve significant risks and uncertainties that could cause actual results to differ materially.


Although the Company believes that these forward-looking statements are based upon reasonable assumptions regarding, among other things, the economy, its knowledge of its business, and on key performance indicators that impact the Company, these forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed in or implied by the forward-looking statements. The Company is not obligated to update forward-looking statements, whether as a result of new information, future events or otherwise.


Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Some of the risks, uncertainties and other factors that could cause actual results to differ materially from those expressed in or implied by the forward-looking statements include, but are not limited to:


the ultimate impact and outcome of the review ofappraisal proceedings initiated in connection with the business combination with Diebold Nixdorf AG by the Competition and Markets Authority in the U.K.;
the implementation ultimate impact and outcome of the DPLTA with the former Diebold Nixdorf AG including that its effectiveness may be delayed as a result of litigation or otherwise;and the merger/squeeze-out;
the ultimate outcomeCompany's ability to achieve benefits from its cost-reduction initiatives and results of integrating other strategic initiatives, such as DN Now, including its planned restructuring actions, as well as its business process outsourcing initiative;
the operationssuccess of the Company and Diebold Nixdorf AG;Company’s new products, including its DN Series line;
the Company's ability to comply with the covenants contained in the agreements governing its debt;
the Company's ability to successfully refinance its debt when necessary or desirable;
the ultimate outcome of the Company’s pricing, operating and tax strategies applied to former Diebold Nixdorf AG and the ultimate ability to realize cost reductions and synergies;
the Company's ability to successfully launch and operate its joint venturesstrategic alliances in China with the Inspur Group and Aisino Corp.;China;
changes in political, economic or other factors such as currency exchange rates, inflation rates, recessionary or expansive trends, taxes and regulations and laws affecting the worldwide business in each of the Company's operations;
the Company’s reliance on suppliers and any potential disruption to the Company’s global supply chain;
the impact of market and economic conditions, including any additional deterioration and disruption in the financial and service markets, including the bankruptcies, restructurings or consolidations of financial institutions, which could reduce our customer base and/or adversely affect our customers' ability to make capital expenditures, as well as adversely impact the availability and cost of credit;
interest rate and foreign currency exchange rate fluctuations, including the finalizationimpact of the Company's financial statements for the periods discussedpossible currency devaluations in this release;countries experiencing high inflation rates;
the acceptance of the Company's product and technology introductions in the marketplace;
competitive pressures, including pricing pressures and technological developments;
changes in the Company's relationships with customers, suppliers, distributors and/or partners in its business ventures;
the effect of legislative and regulatory actions in the U.S. and internationally and the Company’s ability to comply with government regulations;
the impact of a security breach or operational failure on the Company's business;
the Company's ability to successfully integrate other acquisitions into its operations;
the impact of the Company's strategic initiatives;success in divesting, reorganizing or exiting non-core and/or non-accretive businesses;
the Company's ability to maintain effective internal controls;
changes in the Company's intention to further repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions, which could negatively impact foreign and domestic taxes;
unanticipated litigation, claims or assessments, as well as the outcome/impact of any current/pending litigation, claims or assessments, including but not limited to the Company's Brazil tax dispute;
potential security violations to the Company's information technology systems;assessments;
the investment performance of ourthe Company's pension plan assets, which could require usthe Company to increase ourits pension contributions, and significant changes in healthcare costs, including those that may result from government action; and
the amount and timing of repurchases of the Company's common shares, if any; andany.
the Company's ability to achieve benefits from its cost-reduction initiatives and other strategic changes, including its planned restructuring actions, as well as as its business process outsourcing initiative.


Except to the extent required by applicable law or regulation, the Company undertakes no obligation to update these forward-looking statements to reflect future events or circumstances or to reflect the occurrence of unanticipated events.

ITEM 7A: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
(dollars in millions, except per share amounts)


In 2015, the Company's Venezuelan operations consisted of a fifty-percent owned subsidiary, which was consolidated. Venezuela financial results were measured using the U.S. dollar as its functional currency because its economy is considered highly inflationary. On March 24, 2014, the Venezuelan government announced a currency exchange mechanism, SICAD 2, which yielded an exchange rate significantly higher than the rates established through the other regulated exchange mechanisms. Management determined that it was unlikely that the Company would be able to convert bolivars under a currency exchange other than SICAD 2. On March 31, 2014, the Company remeasured its Venezuelan balance sheet using the SICAD 2 rate of 50.86 compared to the previous official government rate of 6.30, resulting in a decrease of $6.1 to the Company’s cash balance and net losses of $12.1 that were recorded within foreign exchange gain (loss), net in the consolidated statements of operations in the first quarter of 2014. In addition, as a result of the currency devaluation, the Company recorded a $4.1 lower of cost or market adjustment related to its service inventory within service cost of sales in the consolidated statements of operations in the first quarter of 2014. The Company's Venezuelan operations represented less than one percent of the Company's total assets as of December 31, 2014. On February 10, 2015, the Venezuela government introduced a new foreign currency exchange platform called the Marginal Currency System, or SIMADI, which replaced the SICAD 2 mechanism, yielding another significant increase in the exchange rate. As of March 31, 2015, management determined it was unlikely that the Company would be able to convert bolivars under a currency exchange other than SIMADI and remeasured its Venezuela balance sheet using the SIMADI rate of 192.95 compared to the previous SICAD 2 rate of 50.86, which resulted in a loss of $7.5 recorded within foreign exchange gain (loss), net in the condensed consolidated statements of operations in the first quarter of 2015.

As of March 31, 2015, the Company agreed to sell its equity interest in its Venezuela joint venture to its joint venture partner and recorded a $10.3 impairment of assets in the first quarter of 2015. On April 29, 2015, the Company closed the sale for the estimated fair market value and recorded a $1.0 reversal of impairment of assets based on final adjustments in the second quarter of 2015, resulting in a $9.3 impairment of assets for the six months ended June 30, 2015. During the remainder of 2015, the Company incurred an additional $0.4 related to uncollectible accounts receivable which is included in selling and administrative expenses on the consolidated statements of operations.

The Company is exposed to foreign currency exchange rate risk inherent in its international operations denominated in currencies other than the U.S. dollar. A hypothetical 10 percent movement in the applicable foreign exchange rates would have resulted in an increase or decrease in 2016 and 2015 year-to-date2019 operating profit of approximately $3.6$13.2 and $5.0, respectively.$10.8, respectively, and $11.1 and $9.1, respectively, for 2018. The sensitivity model assumes an instantaneous, parallel shift in the foreign currency exchange rates. Exchange rates rarely move in the same direction. The assumption that exchange rates change in an instantaneous or parallel fashion may overstate the impact of changing exchange rates on amounts denominated in a foreign currency.


The Company’s risk-management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency exposures. The intent is to offset gains and losses that occur on the underlying exposures with gains and losses on the derivative contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company’s primary exposures to foreign exchange risk are movements in the euro, Great Britain pound sterling,GBP, Canada dollar, Brazil real, Thailand baht, Mexico peso and ChineseChina yuan renminbi.

On November 23, 2015, the Company entered into two foreign currency option contracts to purchase €1,416.0 for $1,547.1 to hedge against the effect of exchange rate fluctuations on the euro-denominated cash consideration related to the Acquisition and estimated euro-denominated transaction related costs and any outstanding Diebold Nixdorf AG borrowings. At that time, the euro-denominated cash component of the purchase price consideration approximated €1,162.2. The foreign currency option contracts were sold during the second quarter of 2016 for cash proceeds of $42.6, which are included in investing activities in the consolidated statements of cash flows, resulting in a gain of $35.6 during the year ended December 31, 2016 and $7.0 during the fourth quarter of 2015. The weighted average strike price was $1.09 per euro. These foreign currency option contracts were non-designated and included in other current assets on the consolidated balance sheet as of December 31, 2015 based on the net asset position.

On April 29, 2016, the Company entered into one foreign currency forward contract to purchase €713.0 for $820.9 to hedge against the effect of exchange rate fluctuations on the euro-denominated cash consideration related to the Acquisition and estimated euro denominated transaction related costs and any outstanding Diebold Nixdorf AG borrowings. The forward rate was $1.1514. The foreign currency forward contract was settled for $792.6 during the third quarter of 2016, which is included in investing activities in the consolidated statements of cash flows, resulting in a loss of $26.4 during the year ended December 31, 2016. This foreign currency forward contract was non-designated and was included in other current assets or other current liabilities based on the net asset or net liability position, respectively, in the consolidated balance sheets. The gains and losses from the revaluation of the foreign currency forward contract are included in other income (expense) miscellaneous, net on the consolidated statements of operations.


The Company manages interest rate risk with the use of variable rate borrowings under its committed and uncommitted credit facilities and interest rate swaps. Variable rate borrowings under the credit facilities totaled $1,460.0$1,805.7 and $420.9$1,914.4 of which $452.6$900.0 and $25.0$400.0 were effectively converted to fixed rate using interest rate swaps at December 31, 20162019 and 2015,2018, respectively. A one percentage point increase or decrease in interest rates would have resulted in an increase or decrease in interest expense of

approximately $10.1 $8.6 and $4.0$14.6 for 20162019 and 2015,2018, respectively, including the impact of the swap agreements. The Company’s primary exposure to interest rate risk is movements in the LIBOR, which is consistent with prior periods.



ITEM 8: FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA


INDEX TO CONSOLIDATED FINANCIAL STATEMENTS


FINANCIAL STATEMENTS
   
 
   
 



Report of Independent Registered Public Accounting Firm
TheTo the Shareholders and Board of Directors and Shareholders
Diebold Nixdorf, Incorporated:


Opinion on the Consolidated Financial Statements
We have audited the accompanying consolidated balance sheets of Diebold Nixdorf, Incorporated and subsidiaries (the Company) as of December 31, 20162019 and 2015, and2018, the related consolidated statements of operations, comprehensive income (loss), equity, and cash flows for each of the years in the three‑yearthree-year period ended December 31, 2016.2019, and the related notes (collectively, the consolidated financial statements). In connection with our audits ofopinion, the consolidated financial statements wepresent fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2019, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial statement schedule, Schedule II “Valuationreporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and Qualifying Accounts.” our report dated February 26, 2020, expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
Change in Accounting Principle
As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for leases as of January 1, 2019, due to the adoption of ASU 2016-02, Leases.
As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for revenue recognition as of January 1, 2018, due to the adoption of ASU 2014-09, Revenue from Contracts with Customers.
Basis for Opinion
These consolidated financial statements and financial statement schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements and financial statement schedule based on our audits.

We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit includesmisstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supportingregarding the amounts and disclosures in the consolidated financial statements. An auditOur audits also includes assessingincluded evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statement presentation.statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters
In our opinion,The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements referredthat were communicated or required to above present fairly,be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in all material respects, the financial position of Diebold Nixdorf, Incorporated and subsidiaries as of December 31, 2016 and 2015, and the results of their operations and their cash flows for each of the years in the three‑year period ended December 31, 2016, in conformity with U.S. generally accepted accounting principles. Also inany way our opinion on the related financial statement schedule, when considered in relation to the basic consolidated financial statements, taken as a whole, present fairly,and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Performance of incremental audit procedures over IT financial reporting processes
As of December 31, 2018, the Company identified a material weakness in internal control over financial reporting related to ineffective information technology general controls (ITGCs) related to information technology (IT) systems used for financial reporting by certain entities throughout the Company, which impacts substantially all financial statement account balances and disclosures. Automated and manual process level controls that were dependent on these ITGCs were also ineffective. While our report dated February 26, 2020 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting as of December 31, 2019, during a portion of the year the ITGCs were ineffective and the information or system generated reports produced by the affected financial reporting systems could not be relied upon without further testing.
We identified the performance of incremental audit procedures over IT financial reporting processes as a critical audit matter. Significant auditor judgment was required to design and execute the incremental audit procedures and to assess the sufficiency of the procedures performed and evidence obtained due to ineffective controls and the complexity of the Company’s IT environment.

The primary procedures we performed to address this critical audit matter included the following. We involved IT professionals with specialized skills and knowledge to assist in the identification, design and performance of the incremental procedures. We modified the types of procedures that were performed, which included the testing of the underlying records of selected transaction data obtained from the impacted IT systems. We evaluated the design of the Company’s controls over access and evaluated the integrity of the data being utilized to support the use of the information in the conduct of the audit. We evaluated the collective results of the incremental audit procedures performed to assess the sufficiency of audit evidence obtained related to the information produced by the impacted IT systems.
Evaluation of the net realizable value of inventory
As of December 31, 2018, the Company identified a material weakness in internal control over financial reporting related to inventory valuation. As discussed in Notes 1 and 5 to the consolidated financial statements, the Company identifies and writes down its excess and obsolete inventory to net realizable value based on factors that may indicate a decline in the market value of the inventory on hand. The Company’s inventory balance was $466.5 million as of December 31, 2019. While our report dated February 26, 2020 expressed an unqualified opinion on the effectiveness of internal control over financial reporting as of December 31, 2019, during a portion of the year the controls related to inventory valuation were ineffective.
We identified the evaluation of the net realizable value of inventory as a critical audit matter. Judgment was required to evaluate future demand and marketability of products, impact of new product introduction, or specific item identification, such as product discontinuance or other significant changes to existing products. In addition, the existence of a material weakness during a portion of the year added additional complexity.
The primary procedures we performed to address this critical audit matter included the following. We tested certain internal controls over the Company’s inventory valuation process, including controls related to analyzing excess and obsolete inventories and determining the net realizable value of inventory. For inventory determined to be excess or obsolete, we analyzed the Company’s estimated net realizable value in consideration of discontinued product lines, canceled customer orders, and other indicators of demand. We evaluated the relevance and reliability of underlying data that was used in the Company’s estimate. We assessed adjustments to the prior period net realizable value for information that was contradictory to the current year’s assumptions. Additionally, we evaluated the timing of net realizable value adjustments to inventory by obtaining evidence over the purpose for the adjustment. We evaluated our findings through inquiry with, and evidence obtained from, those responsible for managing the inventory. In addition, we tested the Company’s calculation of net realizable value based on the Company’s methodology.

/s/ KPMG LLP

We or our predecessor firms have served as the Company’s auditor since 1965.

Cleveland, Ohio
February 26, 2020

Report of Independent Registered Public Accounting Firm
To the Shareholders and Board of Directors
Diebold Nixdorf, Incorporated:

Opinion on Internal Control Over Financial Reporting
We have audited Diebold Nixdorf, Incorporated and subsidiaries (the Company) internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the information set forth therein.Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), Diebold Nixdorf, Incorporated’s internal control over financial reportingthe consolidated balance sheets of the Company as of December 31, 2016, based on criteria established in Internal Control - Integrated Framework (2013) issued by2019 and 2018, the Committeerelated consolidated statements of Sponsoring Organizationsoperations, comprehensive income (loss), equity, and cash flows for each of the Treadway Commission (COSO)years in the three-year period ended December 31, 2019, and the related notes (collectively, the consolidated financial statements), and our report dated February 24, 201726, 2020, expressed an unqualified opinion on the effectiveness of the Company’s internal control overthose consolidated financial reporting.statements.


/s/ KPMG LLP

Cleveland, Ohio
February 24, 2017


Report of Independent Registered Public Accounting FirmBasis for Opinion
The Board of Directors and Shareholders
Diebold Nixdorf, Incorporated:

We have audited Diebold Nixdorf, Incorporated’s internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Diebold Nixdorf, Incorporated’sCompany’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting appearing under Item 9A(b) of the Diebold Nixdorf, Incorporated’s December 31, 2016 annual report on Form 10-K.Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.

We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


In our opinion, Diebold Nixdorf, Incorporated maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

On August 15, 2016, Diebold Nixdorf, Incorporated (formerly Diebold, Incorporated) acquired 69.2 percent of the total number of Diebold Nixdorf Aktiengesellschaft (formerly Wincor Nixdorf Aktiengesellschaft) ordinary shares inclusive of treasury shares of Diebold Nixdorf Aktiengesellschaft, and management excluded from its assessment of the effectiveness of Diebold Nixdorf, Incorporated’s internal control over financial reporting as of December 31, 2016, Diebold Nixdorf Aktiengesellschaft’s internal control over financial reporting associated with total assets of $2,753.0 million and total revenues of $1,054.8 million included in the consolidated financial statements of Diebold Nixdorf, Incorporated as of and for the year ended December 31, 2016. Our audit of internal control over financial reporting of Diebold Nixdorf, Incorporated also excluded an evaluation of the internal control over financial reporting of Diebold Nixdorf Aktiengesellschaft.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Diebold Nixdorf, Incorporated and subsidiaries as of December 31, 2016 and 2015, and the related consolidated statements of operations, comprehensive income (loss), equity, and cash flows for each of the years in the three-year period ended December 31, 2016, and our report dated February 24, 2017 expressed an unqualified opinion on those consolidated financial statements.


/s/ KPMG LLP


Cleveland, Ohio
February 24, 201726, 2020


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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(dollars in millions)


December 31,December 31,
2016 20152019 2018
ASSETS      
Current assets      
Cash and cash equivalents$652.7
 $313.6
Cash, cash equivalents and restricted cash$280.9
 $458.4
Short-term investments64.1
 39.9
10.0
 33.5
Trade receivables, less allowances for doubtful accounts of $50.4 and $31.7, respectively835.9
 413.9
Trade receivables, less allowances for doubtful accounts of $42.2 and $58.2, respectively619.3
 737.2
Inventories737.7
 369.3
466.5
 610.1
Deferred income taxes
 168.8
Prepaid expenses60.7
 23.6
51.3
 57.4
Refundable income taxes85.2
 18.0
Current assets held for sale
 148.2
233.3
 79.0
Other current assets183.3
 148.3
230.7
 225.3
Total current assets2,619.6
 1,643.6
1,892.0
 2,200.9
Securities and other investments94.7
 85.2
21.4
 22.4
Property, plant and equipment, net387.0
 175.3
231.5
 304.1
Deferred income taxes120.8
 243.9
Goodwill998.3
 161.5
764.0
 798.2
Deferred income taxes309.5
 65.3
Finance lease receivables25.2
 36.5
Customer relationships, net596.3
 1.5
447.7
 533.1
Other intangible assets, net176.6
 66.0
54.6
 91.5
Right-of-use operating lease assets167.5
 
Other assets63.1
 7.5
91.1
 86.4
Total assets$5,270.3
 $2,242.4
$3,790.6
 $4,280.5
      
LIABILITIES, REDEEMABLE NONCONTROLLING INTERESTS AND EQUITY      
Current liabilities      
Notes payable$106.9
 $32.0
$32.5
 $49.5
Accounts payable560.5
 281.7
471.5
 509.5
Deferred revenue404.2
 229.2
320.5
 378.2
Payroll and other benefits liabilities172.5
 76.5
224.7
 184.3
Current liabilities held for sale
 49.4
113.4
 33.2
Operating lease liabilities62.8
 
Other current liabilities580.4
 287.0
374.2
 413.7
Total current liabilities1,824.5
 955.8
1,599.6
 1,568.4
Long-term debt1,691.4
 606.2
2,108.7
 2,190.0
Pensions and other benefits279.4
 195.6
Post-retirement and other benefits17.8
 18.7
Pensions, post-retirement and other benefits237.7
 273.8
Long-term operating lease liabilities106.4
 
Deferred income taxes300.6
 1.9
134.5
 153.5
Other liabilities87.7
 28.7
89.1
 87.3
Commitments and contingencies

 



 


Redeemable noncontrolling interests44.1
 
20.9
 130.4
Equity      
Diebold Nixdorf, Incorporated shareholders' equity      
Preferred shares, no par value, 1,000,000 authorized shares, none issued
 

 
Common shares, $1.25 par value, 125,000,000 authorized shares, (89,924,378 and 79,696,694 issued shares, 75,144,784 and 65,001,602 outstanding shares, respectively)112.4
 99.6
Common shares, $1.25 par value, 125,000,000 authorized shares, (92,208,247 and 91,345,451 issued shares, 76,813,013 and 76,174,025 outstanding shares, respectively)115.3
 114.2
Additional capital720.0
 430.8
773.9
 741.8
Retained earnings662.7
 760.3
Treasury shares, at cost (14,779,597 and 14,695,092 shares, respectively)(562.4) (560.2)
Retained earnings (accumulated deficit)(472.3) (131.0)
Treasury shares, at cost (15,395,234 and 15,171,426 shares, respectively)(571.9) (570.4)
Accumulated other comprehensive loss(341.3) (318.1)(375.3) (304.3)
Total Diebold Nixdorf, Incorporated shareholders' equity591.4
 412.4
(530.3) (149.7)
Noncontrolling interests433.4
 23.1
24.0
 26.8
Total equity1,024.8
 435.5
(506.3) (122.9)
Total liabilities, redeemable noncontrolling interests and equity$5,270.3
 $2,242.4
$3,790.6
 $4,280.5


See accompanying notes to consolidated financial statements.
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(in millions, except per share amounts)


 Years ended December 31,
 2016 2015 2014
Net sales     
Services$1,907.9
 $1,394.2
 $1,432.8
Products1,408.4
 1,025.1
 1,302.0
 3,316.3
 2,419.3
 2,734.8
Cost of sales     
Services1,373.1
 932.8
 974.8
Products1,221.5
 834.5
 1,033.8
 2,594.6
 1,767.3
 2,008.6
Gross profit721.7
 652.0
 726.2
Selling and administrative expense761.2
 488.2
 478.4
Research, development and engineering expense110.2
 86.9
 93.6
Impairment of assets9.8
 18.9
 2.1
(Gain) loss on sale of assets, net0.3
 (0.6) (12.9)
 881.5
 593.4
 561.2
Operating profit (loss)(159.8)
58.6

165.0
Other income (expense)     
Interest income21.5
 26.0
 34.5
Interest expense(101.4) (32.5) (31.4)
Foreign exchange gain (loss), net(2.1) (10.0) (11.8)
Miscellaneous, net3.5
 3.7
 (1.6)
Income (loss) from continuing operations before taxes(238.3) 45.8
 154.7
Income tax (benefit) expense(67.6) (13.7) 47.4
Income (loss) from continuing operations, net of tax(170.7) 59.5
 107.3
Income (loss) from discontinued operations, net of tax143.7
 15.9
 9.7
Net income (loss)(27.0) 75.4
 117.0
Net income attributable to noncontrolling interests, net of tax6.0
 1.7
 2.6
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) $73.7
 $114.4
      
Basic weighted-average shares outstanding69.1
 64.9
 64.5
Diluted weighted-average shares outstanding69.1
 65.6
 65.2
      
Basic earnings (loss) per share     
Income (loss) before discontinued operations, net of tax$(2.56) $0.89
 $1.62
Income (loss) from discontinued operations, net of tax2.08
 0.24
 0.15
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(0.48) $1.13
 $1.77
   
 
Diluted earnings (loss) per share     
Income (loss) before discontinued operations, net of tax$(2.56) $0.88
 $1.61
Income (loss) from discontinued operations, net of tax2.08
 0.24
 0.15
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(0.48) $1.12
 $1.76
   
 
Amounts attributable to Diebold Nixdorf, Incorporated     
Income (loss) before discontinued operations, net of tax$(176.7) $57.8
 $104.7
Income (loss) from discontinued operations, net of tax143.7
 15.9
 9.7
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) $73.7
 $114.4
      
Cash dividends declared and paid per share$0.96
 $1.15
 $1.15
 Years ended December 31,
 2019 2018 2017
Net sales     
Services$2,608.0
 $2,789.5
 $2,785.3
Products1,800.7
 1,789.1
 1,824.0
 4,408.7
 4,578.6
 4,609.3
Cost of sales     
Services1,921.1
 2,157.0
 2,110.1
Products1,420.5
 1,522.8
 1,499.4
 3,341.6
 3,679.8
 3,609.5
Gross profit1,067.1
 898.8
 999.8
Selling and administrative expense908.8
 893.5
 933.7
Research, development and engineering expense147.1
 157.4
 155.5
Impairment of assets30.2
 180.2
 3.1
Loss (gain) on sale of assets, net7.6
 (6.7) 1.0
 1,093.7
 1,224.4
 1,093.3
Operating loss(26.6)
(325.6)
(93.5)
Other income (expense)     
Interest income9.3
 8.7
 20.3
Interest expense(202.9) (154.9) (117.3)
Foreign exchange loss, net(5.1) (2.5) (3.9)
Miscellaneous, net(3.6) (4.0) 2.5
Loss before taxes(228.9) (478.3) (191.9)
Income tax expense116.7
 37.2
 28.3
Equity in earnings (loss) of unconsolidated subsidiaries, net1.0
 (13.2) 6.3
Net loss(344.6) (528.7) (213.9)
Net (loss) income attributable to noncontrolling interests(3.3) 2.7
 27.6
Net loss attributable to Diebold Nixdorf, Incorporated$(341.3) $(531.4) $(241.5)
      
Basic and diluted weighted-average shares outstanding76.7
 76.0
 75.5
      
Net loss attributable to Diebold Nixdorf, Incorporated     
Basic and diluted loss per share$(4.45) $(6.99) $(3.20)
   
 
Dividends declared and paid per common share$
 $0.10
 $0.40




See accompanying notes to consolidated financial statements.
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Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(in millions)


 Years ended December 31,
 2016 2015 2014
Net income (loss)$(27.0) $75.4
 $117.0
Other comprehensive income (loss), net of tax:     
Translation adjustment (net of tax of $(0.6), $5.3 and $3.6, respectively)(32.4) (141.3) (73.7)
Foreign currency hedges (net of tax of $6.2, $(4.0) and $(0.3), respectively)(10.7) 6.4
 0.5
Interest rate hedges:     
Net income recognized in other comprehensive income (net of tax of $3.0, $(0.3) and $(0.4), respectively)4.9
 0.8
 0.7
Less: reclassification adjustments for amounts recognized in net income (net of tax of $0.0, $(0.2) and$(0.1), respectively)0.2
 0.4
 0.2
 4.7
 0.4
 0.5
Pension and other post-retirement benefits:     
Prior service credit recognized during the year (net of tax of $0.0, $0.1 and $0.1, respectively)
 (0.1) (0.3)
Net actuarial losses recognized during the year (net of tax of $(1.8), $(2.7) and $(1.2), respectively)4.0
 4.2
 2.0
Net actuarial (gain) loss occurring during the year (net of tax of $(8.3), $(1.3) and $39.3, respectively)18.5
 2.1
 (63.7)
Net actuarial gain recognized due to curtailment (net of tax of $1.5, $0.0 and $0.0, respectively)(3.3) 
 
Currency Impact (net of tax of $0.4, $0.0 and $0.0, respectively)(0.7) 
 
 18.5
 6.2
 (62.0)
Unrealized gain (loss) on securities, net:     
Net gain (loss) recognized in other comprehensive income (net of tax of $0.0, $0.0 and $0.0, respectively)
 
 (0.5)
Less: reclassification adjustments for amounts recognized in net income (net of tax)
 
 2.2
 
 
 (2.7)
Other(0.1) 0.1
 
Other comprehensive income (loss), net of tax(20.0) (128.2) (137.4)
Comprehensive income (loss)(47.0) (52.8) (20.4)
Less: comprehensive income (loss) attributable to noncontrolling interests9.2
 3.2
 1.4
Comprehensive income (loss) attributable to Diebold Nixdorf, Incorporated$(56.2) $(56.0) $(21.8)
 Years ended December 31,
 2019 2018 2017
Net loss$(344.6) $(528.7) $(213.9)
Other comprehensive income (loss), net of tax:     
Adoption of accounting standard
 (29.0) 
Translation adjustment (net of tax of $4.9, $(2.7) and $8.4, respectively)(40.8) (70.1) 140.3
Foreign currency hedges (net of tax of $(0.4), $(1.2) and $0.2, respectively)(0.7) 4.2
 0.6
Interest rate hedges:     
Net (loss) income recognized in other comprehensive income (net of tax of $0.7, $0.3 and $(1.7), respectively)(8.8) (1.4) 3.9
Less: reclassification adjustments for amounts recognized in net (loss) income (net of tax of $(0.3), $(0.6) and $(0.1), respectively)(3.4) (2.6) 0.4
 (5.4) 1.2
 3.5
Pension and other post-retirement benefits:     
Prior service credit recognized during the year (net of tax of $(0.1), $0.0 and $0.0, respectively)(0.6) 
 
Net actuarial losses recognized during the year (net of tax of $0.6, $(1.1) and $(3.3), respectively)4.6
 4.8
 2.2
Prior service (benefit) cost occurring during the year (net of tax of $0.0, $0.0 and $(0.5), respectively)
 
 0.4
Net actuarial (gain) loss occurring during the year (net of tax of $(3.1), $(4.0) and $(6.6), respectively)(25.8) (10.9) 4.5
Net actuarial losses recognized due to settlement (net of tax of $(0.1), $(1.3) and $0.4, respectively)(1.0) (3.5) (0.2)
Acquired benefit plans and other (net of tax of $(0.4), $0.0 and $1.5, respectively)(3.0) (7.7) (1.5)
Currency impact (net of tax of $0.0, $(0.3) and $(1.9), respectively)0.2
 (0.9) 1.3
 (25.6) (18.2) 6.7
Other0.1
 
 (0.2)
Other comprehensive (loss) income, net of tax(72.4) (111.9) 150.9
Comprehensive loss(417.0) (640.6) (63.0)
Less: comprehensive (loss) income attributable to noncontrolling interests(4.7) (1.2) 33.5
Comprehensive loss attributable to Diebold Nixdorf, Incorporated$(412.3) $(639.4) $(96.5)






See accompanying notes to consolidated financial statements.
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Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EQUITY
(in millions, except per share amounts)


 Common Shares       Accumulated Other Comprehensive Income (Loss) Total Diebold Nixdorf, Incorporated Shareholders' Equity    
 Number $1.25 Par Value 
Additional
Capital
 
Retained
Earnings
 
Treasury
Shares
   
Non-controlling
Interests
 
Total
Equity
Balance, January 1, 201478.6
 $98.3
 $385.3
 $722.7
 $(555.3) $(54.3) $596.7
 $24.1
 $620.8
Net income (loss)      114.4
     114.4
 2.6
 117.0
Other comprehensive income (loss)          (136.2) (136.2) (1.2) (137.4)
Stock options exercised0.4
 0.5
 14.1
       14.6
   14.6
Restricted stock units issued0.2
 0.2
 (0.2)       
   
Income tax detriment from share-based compensation    (2.7)       (2.7)   (2.7)
Share-based compensation expense    21.5
       21.5
   21.5
Dividends paid      (74.9)     (74.9)   (74.9)
Treasury shares (0.2 shares)        (1.9)   (1.9)   (1.9)
Distributions to noncontrolling interest holders, net            
 (2.2) (2.2)
Balance, December 31, 201479.2
 $99.0
 $418.0
 $762.2
 $(557.2) $(190.5) $531.5
 $23.3
 $554.8
Net income (loss)      73.7
     73.7
 1.7
 75.4
Other comprehensive income (loss)          (127.6) (127.6) 1.5
 (126.1)
Stock options exercised0.1
 0.2
 3.3
       3.5
   3.5
Restricted stock units issued0.2
 0.2
 (0.2)       
   
Other share-based compensation0.2
 0.2
 (0.2)       
   
Income tax detriment from share-based compensation    (2.5)       (2.5)   (2.5)
Share-based compensation expense    12.4
       12.4
   12.4
Dividends paid      (75.6)     (75.6)   (75.6)
Treasury shares (0.1 shares)        (3.0)   (3.0)   (3.0)
Distributions to noncontrolling interest holders, net            
 (3.4) (3.4)
Balance, December 31, 201579.7
 $99.6
 $430.8
 $760.3
 $(560.2) $(318.1) $412.4
 $23.1
 $435.5
Net income (loss)      (33.0)     (33.0) 6.0
 (27.0)
Other comprehensive income (loss)          (23.2) (23.2) 3.2
 (20.0)
Stock options exercised
 
 0.3
      ��0.3
   0.3
Restricted stock units issued0.2
 0.2
 (0.2)       
   
Performance shares issued0.1
 0.1
 (0.1)       
   
Other share-based compensation
 0.1
 (0.1)       
   
Income tax detriment from share-based compensation    (0.2)       (0.2)   (0.2)
Share-based compensation expense    22.2
       22.2
   22.2
Dividends paid      (64.6)     (64.6)   (64.6)
Treasury shares (0.1 shares)        (2.2)   (2.2)   (2.2)
 Sale of equity interest            
 7.1
 7.1
 Reclassification of guaranteed dividend to accrued liabilities            
 (5.7) (5.7)
Distributions to noncontrolling interest holders, net            
 (8.2) (8.2)
Acquired fair value of noncontrolling interest            
 407.9
 407.9
Acquisition of Diebold Nixdorf AG9.9
 12.4
 267.3
       279.7
   279.7
Balance, December 31, 201689.9
 $112.4
 $720.0
 $662.7
 $(562.4) $(341.3) $591.4
 $433.4
 $1,024.8
 Common Shares       Accumulated Other Comprehensive Income (Loss) Total Diebold Nixdorf, Incorporated Shareholders' Equity    
 Number $1.25 Par Value 
Additional
Capital
 
Retained
Earnings
 
Treasury
Shares
   
Non-controlling
Interests
 
Total
Equity
Balance, January 1, 201789.9
 $112.4
 $720.0
 $646.6
 $(562.4) $(341.3) $575.3
 $433.4
 $1,008.7
Net income (loss)      (241.5)     (241.5) 27.6
 (213.9)
Other comprehensive income          145.0
 145.0
 5.9
 150.9
Stock options exercised
 
 0.3
       0.3
   0.3
Share-based compensation issued0.6
 0.8
 (0.7)       0.1
   0.1
Share-based compensation expense    33.9
       33.9
   33.9
Dividends paid      (30.6)     (30.6)   (30.6)
Treasury shares (0.2 shares)        (5.0)   (5.0)   (5.0)
Reclassification of guaranteed dividend to accrued liabilities            
 (24.6) (24.6)
Reclassification to redeemable noncontrolling interest    (32.0)       (32.0) (386.7) (418.7)
Distribution noncontrolling interest holders, net            
 (18.8) (18.8)
Balance, December 31, 201790.5
 $113.2
 $721.5
 $374.5
 $(567.4) $(196.3) $445.5
 $36.8
 $482.3
Net income (loss)      (531.4)     (531.4) 2.7
 (528.7)
Other comprehensive loss          (108.0) (108.0) (3.9) (111.9)
Share-based compensation issued0.8
 1.0
 (1.1)       (0.1)   (0.1)
Share-based compensation expense    36.6
       36.6
   36.6
Dividends paid      (7.7)     (7.7)   (7.7)
Treasury shares (0.2 shares)        (3.0)   (3.0)   (3.0)
Accounting principle change      33.6
     33.6
   33.6
Reclassification of guaranteed dividend to accrued liabilities            
 (3.4) (3.4)
Reclassification to redeemable noncontrolling interest    (15.2)       (15.2) 
 (15.2)
Distribution to noncontrolling interest holders, net            
 (0.5) (0.5)
Acquisition and divestitures, net
 
 
 
 
 
 
 (4.9) (4.9)
Balance, December 31, 201891.3
 $114.2
 $741.8
 $(131.0) $(570.4) $(304.3) $(149.7) $26.8
 $(122.9)
Net loss      (341.3)     (341.3) (3.3) (344.6)
Other comprehensive loss          (71.0) (71.0) (1.4) (72.4)
Share-based compensation issued0.9
 1.1
 (1.0)       0.1
   0.1
Share-based compensation expense    24.0
       24.0
   24.0
Treasury shares (0.2 shares)        (1.5)   (1.5)   (1.5)
Reclassification from redeemable noncontrolling interest and other    9.1
       9.1
 4.9
 14.0
Acquisitions and divestitures, net            
 (3.0) (3.0)
Balance, December 31, 201992.2
 $115.3
 $773.9
 $(472.3) $(571.9) $(375.3) $(530.3) $24.0
 $(506.3)


Comprehensive income (loss) attributable to noncontrolling interests of $1.5 for the year ended December 31, 2015 is net of a $2.1 Venezuela noncontrolling interest adjustment for the year ended December 31, 2015 to reduce the carrying value to the estimated fair market value.


See accompanying notes to consolidated financial statements.
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)


 Years Ended December 31,
 2016 2015 2014
Cash flow from operating activities     
Net income (loss)$(27.0) $75.4
 $117.0
Income (loss) from discontinued operations, net of tax143.7
 15.9
 9.7
Income (loss) from continuing operations, net of tax(170.7) 59.5
 107.3
Adjustments to reconcile net income (loss) to cash provided by operating activities:     
Depreciation and amortization134.8
 64.0
 73.4
Share-based compensation expense22.2
 12.4
 21.5
Excess tax benefits from share-based compensation(0.4) (0.5) (0.5)
Impairment of assets9.8
 18.9
 2.1
Pension curtailment(4.6)



Devaluation of Venezuelan balance sheet
 7.5
 12.1
Loss (gain) on sale of assets, net0.3
 (0.6) (12.9)
Gain on foreign currency option and forward contracts, net(9.3) (7.0) 
Cash flow from changes in certain assets and liabilities, net of the effects of acquisitions     
Trade receivables100.9
 (56.4) (38.2)
Inventories124.3
 (51.2) (42.8)
Refundable income taxes(67.3) (6.3) 9.6
Other current assets122.0
 6.5
 (42.7)
Accounts payable(112.1) 57.6
 55.2
Deferred revenue61.6
 (14.7) 50.7
Accrued salaries, wages and commissions(13.7) (22.1) 23.4
Deferred income taxes(94.6) (40.1) (11.3)
Warranty liability(42.2) (13.8) 43.4
Finance lease receivables45.3
 40.1
 (61.6)
Certain other assets and liabilities(67.3) (22.2) 0.4
Net cash provided by operating activities - continuing operations39.0
 31.6
 189.1
Net cash provided (used) by operating activities - discontinued operations(10.6) 5.1
 (2.2)
Net cash provided by operating activities28.4
 36.7
 186.9
      
Cash flow from investing activities     
Payments for acquisitions, net of cash acquired(884.6) (59.4) (11.7)
Proceeds from maturities of investments225.0
 176.1
 477.4
Proceeds from sale of investments
 
 39.6
Payments for purchases of investments(243.5) (125.5) (428.7)
Proceeds from divestitures and the sale of assets31.3
 5.0
 18.4
Capital expenditures(39.5) (52.3) (60.1)
Increase in certain other assets(28.2) (6.3) (19.8)
Proceeds from sale of foreign currency option and forward contracts, net16.2
 
 
Net cash provided (used) by investing activities - continuing operations(923.3) (62.4) 15.1
Net cash provided (used) by investing activities - discontinued operations361.9
 (2.5) (1.3)
Net cash provided (used) by investing activities$(561.4) $(64.9) $13.8
 Years Ended December 31,
 2019 2018 2017
Cash flow from operating activities     
Net loss$(344.6) $(528.7) $(213.9)
Adjustments to reconcile net loss to cash provided (used) by operating activities:     
Depreciation and amortization226.1
 247.8
 252.2
Share-based compensation expense24.0
 36.6
 33.9
Impairment of assets30.2
 180.2
 3.1
Deferred income taxes54.2
 (59.6) 16.6
Inventory charge23.8
 74.5
 4.2
Other6.5
 (9.6) 3.5
Changes in certain assets and liabilities     
Trade receivables111.5
 51.0
 23.9
Inventories104.9
 (5.1) 21.8
Accounts payable(33.1) (34.5) (6.3)
Deferred revenue(54.9) (42.4) 26.0
Income taxes0.9
 (1.7) (38.7)
Restructuring accrual(13.5) 4.2
 (33.5)
Warranty liability(3.4) (33.1) (34.2)
Certain other assets and liabilities3.2
 16.3
 (21.5)
Net cash provided (used) by operating activities135.8
 (104.1) 37.1
Cash flow from investing activities     
Capital expenditures(42.9) (58.5) (69.4)
Payments for acquisitions
 (5.9) (5.6)
Proceeds from maturities of investments241.7
 317.8
 296.2
Payments for purchases of investments(222.2) (200.2) (329.8)
Proceeds from divestitures and the sale of assets29.9
 11.1
 20.9
Decrease in certain other assets(13.3) (29.9) (33.1)
Net cash provided (used) by investing activities(6.8) 34.4
 (120.8)
Cash flow from financing activities     
Dividends paid
 (7.7) (30.6)
Debt issuance costs(12.6) (39.4) (1.1)
Revolving debt (repayments) borrowings, net(125.0) 50.0
 75.0
Other debt borrowings397.8
 725.9
 374.1
Other debt repayments(375.7) (337.7) (458.8)
Distributions to noncontrolling interest holders(98.1) (377.2) (17.6)
Issuance of common shares
 
 0.3
Other(1.9) (3.0) (5.0)
Net cash provided (used) by financing activities(215.5) 10.9
 (63.7)
Effect of exchange rate changes on cash(1.1) (18.7) 37.9
Decrease in cash, cash equivalents and restricted cash(87.6) (77.5) (109.5)
Add: Cash included in assets held for sale at beginning of year7.3
 
 
Less: Cash included in assets held for sale at end of year97.2
 7.3
 
Cash, cash equivalents and restricted cash at the beginning of the year458.4
 543.2
 652.7
Cash, cash equivalents and restricted cash at the end of the year$280.9
 $458.4
 $543.2
Cash paid for     
Income taxes$41.8
 $64.9
 $78.2
Interest$189.7
 $129.6
 $99.9


See accompanying notes to consolidated financial statements.
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions)

 Years Ended December 31,
 2016 2015 2014
Cash flow from financing activities     
Dividends paid$(64.6) $(75.6) $(74.9)
Debt issuance costs(39.2) (6.0) (1.4)
Revolving debt borrowings (repayments), net(178.0) 155.8
 2.0
Other debt borrowings1,837.7
 135.8
 157.6
Other debt repayments(662.5) (168.7) (175.5)
Distributions to noncontrolling interest holders(10.2) (0.1) (2.2)
Excess tax benefits from share-based compensation0.3
 0.5
 0.5
Issuance of common shares0.3
 3.5
 14.6
Repurchase of common shares(2.2) (3.0) (1.9)
Net cash provided (used) by financing activities - continuing operations881.6
 42.2
 (81.2)
Net cash provided (used) by financing activities - discontinued operations
 
 
Net cash provided (used) by financing activities881.6
 42.2
 (81.2)
Effect of exchange rate changes on cash(8.0) (23.9) (28.2)
Increase (decrease) in cash and cash equivalents340.6
 (9.9) 91.3
Add: Cash overdraft included in assets held for sale at beginning of year(1.5) (4.1) (0.6)
Less: Cash overdraft included in assets held for sale at end of year
 (1.5) (4.1)
Cash and cash equivalents at the beginning of the year313.6
 326.1
 231.3
Cash and cash equivalents at the end of the year$652.7
 $313.6
 $326.1
Cash paid for     
Income taxes$83.8
 $64.8
 $49.2
Interest$85.4
 $32.6
 $31.2



See accompanying notes to consolidated financial statements.
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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
(in millions, except per share amounts)


NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS


NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES


Principles of Consolidation. The consolidated financial statements include the accounts of Diebold Nixdorf, Incorporated and its wholly- and majority-owned subsidiaries (collectively, the Company). All significant intercompany accounts and transactions have been eliminated.eliminated, including common control transfers among subsidiaries of the Company.


Use of Estimates in Preparation of Consolidated Financial Statements.The preparation of the accompanying consolidated financial statements in conformity with accounting principles generally accepted in the United States of America (U.S. GAAP)U.S. GAAP requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of revenues and expenses. Such estimates include revenue recognition, the valuation of trade and financing receivables, inventories, goodwill, intangible assets, other long-lived assets, legal contingencies, guarantee obligations and assumptions used in the calculation of income taxes, pension and other post-retirement benefits and customer incentives, among others. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors. Management monitors the economic condition and other factors and will adjust such estimates and assumptions when facts and circumstances dictate. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.


Error Correction. During 2019, the Company identified an immaterial prior period error related to deferred income taxes (liabilities), resulting in related errors to impairment of assets on the consolidated statement of operations, and other current assets (assets held for sale), goodwill, and total Diebold Nixdorf, Incorporated shareholders’ equity on the consolidated balance sheet. Management determined that the error was not material to any prior period, and the accompanying consolidated financial statements for 2018 have been adjusted. The corrections impacted all of the Company’s reportable operating segments. As a result of applying the corrections retrospectively, previously reported balances within certain financial statement line items increased (decreased) as follows:
  Year ended
  December 31, 2018
Results of operations  
Impairment of assets $(37.3)
Net loss attributable to Diebold Nixdorf, Inc. $(37.3)
Basic and diluted loss per common share $(0.49)
   
Consolidated balance sheet data  
Other current assets $(2.5)
Goodwill $(28.9)
Deferred income taxes (liabilities) $(68.1)
Total equity $36.7


The error described above primarily relates to an overstatement of deferred income taxes (liabilities) and related goodwill recorded as part of the Acquisition. As a result of the correction, the goodwill impairment charges recorded in 2018 have been reduced by $37.3. Refer to Note 8 for further details related to the impairment of goodwill.

Reclassification. The Company has reclassified the presentation of certain prior-year information to conform to the current presentation. The Company reclassified immaterial amounts of $7.9 from cost of sales to selling and administrative expense for the year ended December 31, 2018. The amount represents selling costs that were incorrectly being recorded within cost of sales.

The Company reclassified an immaterial amount of $10.9 for the year ended December 31, 2018 within the operating activities of the consolidated statements of cash flows between depreciation and amortization and certain other assets and liabilities to correct its presentation.

International Operations.The financial statements of the Company’s international operations are measured using local currencies as their functional currencies, with the exception of Venezuela'scertain financial results from Mexico, Argentina, Singapore and Switzerland, which are measured usinghave a functional currency other than local currency. These operations used either United States dollar (USD) or euro as their functional currency depending on the currency exchange mechanism, SICAD 2.concentration of USD or euro transactions and distinct financial information. The

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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

Company translates the assets and liabilities of its non-U.S. subsidiaries at the exchange rates in effect at year end and the results of operations at the average rate throughout the year. The translation adjustments are recorded directly as a separate component of shareholders’ equity, while transaction gains (losses) are included in net income.income (loss).


Venezuelan Currency Devaluation. In 2015, the Company's Venezuelan operations consisted of a fifty-percent owned subsidiary, which was consolidated. Venezuela financial results were measured using the U.S. dollar as its functional currency because its economy is considered highly inflationary. On March 24, 2014, the Venezuelan government announced a currency exchange mechanism, SICAD 2, which yielded an exchange rate significantly higher than the rates established through the other regulated exchange mechanisms. Management determined that it was unlikely that the Company would be able to convert bolivars under a currency exchange other than SICAD 2. On March 31, 2014, the Company remeasured its Venezuelan balance sheet using the SICAD 2 rate of 50.86 compared to the previous official government rate of 6.30, resulting in a decrease of $6.1 to the Company’s cash balance and net losses of $12.1 that were recorded within foreign exchange gain (loss), net in the consolidated statements of operations in the first quarter of 2014. In addition, as a result of the currency devaluation, the Company recorded a $4.1 lower of cost or market adjustment related to its service inventory within service cost of sales in the consolidated statements of operations in 2014. On February 10, 2015, the Venezuela government introduced a new foreign currency exchange platform called the Marginal Currency System, or SIMADI, which replaced the SICAD 2 mechanism, yielding another significant increase in the exchange rate. As of March 31, 2015, management determined it was unlikely that the Company would be able to convert bolivars under a currency exchange other than SIMADI and remeasured its Venezuela balance sheet using the SIMADI rate of 192.95 compared to the previous SICAD 2 rate of 50.86, which resulted in a loss of $7.5 recorded within foreign exchange gain (loss), net in the consolidated statements of operations in the first quarter of 2015.

As of March 31, 2015, the Company agreed to sell its equity interest in its Venezuela joint venture to its joint venture partner and recorded a $10.3 impairment of assets in the first quarter of 2015. On April 29, 2015, the Company closed the sale for the estimated fair market value and recorded a $1.0 reversal of impairment of assets based on final adjustments in the second quarter of 2015, resulting in a $9.3 impairment of assets for the six months ended June 30, 2015. During the remainder of 2015, the Company incurred an additional $0.4 related to uncollectible accounts receivable which is included in selling and administrative expenses on the consolidated statements of operations.

Acquisitions and Divestitures. Acquisitions are accounted for using the purchase method of accounting. This method requires the Company to record assets and liabilities of the business acquired at their estimated fair market values as of the acquisition date. Any excess cost of the acquisition over the fair value of the net assets acquired is recorded as goodwill. The Company generally uses valuation specialists to perform appraisals and assist in the determination of the fair values of the assets acquired and liabilities assumed. These valuations require management to make estimates and assumptions that are critical in determining the fair values of the assets and liabilities.


For all divestitures, the Company considers assets to be held for sale when management approves and commits to a formal plan to actively market the assets for sale at a price reasonable in relation to their estimated fair value, the assets are available for immediate sale in their present condition, an active program to locate a buyer and other actions required to complete the sale have been initiated, the sale of the assets is probable and expected to be completed within one year (or, if it is expected that others will

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FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

impose conditions on the sale of the assets that will extend the period required to complete the sale, that a firm purchase commitment is probable within one year) and it is unlikely that significant changes will be made to the plan. Upon designation as held for sale, the Company records the assets at the lower of their carrying value or their estimated fair value, reduced for the cost to dispose of the assets, and ceases to record depreciation expense on the assets.

The Company reports financial results for discontinued operations separately from continuing operations to distinguish the financial impact of a divestiture from ongoing operations. Discontinued operations reporting occurs only when the disposal of a component or a group of components of the Company represents a strategic shift that will have a major effect on the Company's operations and financial results. During the year ended December 31, 2015, management of the Company, through receipt in October 2015 of the required authorization from its Board of Directors after a potential buyer had been identified, committed to a plan to divest its NA electronic security business. As such, all of the criteria required for held for sale and discontinued operations classification were met during the fourth quarter of 2015. The divestiture of its NA electronic security business closed on February 1, 2016. Accordingly, the assets and liabilities, operating results and operating and investing cash flows for are presented as discontinued operations separate from the Company’s continuing operations for all periods presented. All assets and liabilities classified as held for sale are included in total current assets based on the cash conversion of these assets and liabilities within one year (refer to note 23).

Assets and liabilities of a discontinued operation are reclassified as held for sale for all comparative periods presented in the consolidated balance sheet. The results of operations of a discontinued operation are reclassified to income from discontinued operations, net of tax, for all periods presented. For assets that meet the held for sale criteria but do not meet the definition of a discontinued operation, the Company reclassifies the assets and liabilities in the period in which the held for sale criteria are met, but does not reclassify prior period amounts.met.


Realignment. In the first quarter 2015,As of December 31, 2019, the Company announced the realignmenthad $233.3 and $113.4 of its Brazilcurrent assets and LAliabilities held for sale, respectively, primarily related to non-core businesses to drive greater efficiency and further improve customer service. Beginning with the first quarterin Eurasia. As of 2015, LA and Brazil operations were reported under one single reportable operating segment and comparative periods have been reclassified for consistency. The presentation of comparative periods also reflects the reclassification of certain global expenses from segment operating profit to corporate charges not allocated to segments due to the 2015 realignment activities.

Reclassification. The Company has reclassified the presentation of certain prior-year information to conform to the current presentation.

Revenue Recognition. The Company’s revenue recognition policy is consistent with the requirements of ASC 605. In general,December 31, 2018 the Company records revenue when it is realized, or realizablehad $79.0 and earned. The Company considers revenue$33.2 of current assets and liabilities held for sale, respectively, primarily related to be realized, or realizable and earned when, persuasive evidence of an arrangement exists, the products or services have been approved by the customer after delivery and/or installation acceptance or performance of services; the sales price is fixed or determinable within the contract; and collectability is reasonably assured. The Company's products include both hardwarenon-core business in Europe and the software required for the equipment to operate as intended, and for product sales, the Company determines the earnings processAmericas.

Revenue Recognition. Revenue is complete when title, risk of loss and the right to use the product has transferred to the customer. Within the North America region, the earnings process is completed upon customer acceptance. Where the Company is contractually responsible for installation, customer acceptance occurs upon completion of the installation of all equipment atmeasured based on consideration specified in a job site and the Company’s demonstration that the equipment is in operable condition. Where the Company is not contractually responsible for installation, customer acceptance occurs upon shipment or delivery tocontract with a customer locationand excludes amounts collected on behalf of third parties. The amount of consideration can vary depending on the terms within the contract. Internationally, customer acceptance is upon deliverydiscounts, rebates, refunds, credits, price concessions, incentives, performance bonuses, penalties, or completion of the installation depending on the termsother similar items contained in the contract with the customer of which generally these variable consideration components represents minimal amount of net sales. The Company recognizes revenue when it satisfies a performance obligation by transferring control over a product or service to a customer.


The Company's payment terms vary depending on the individual contracts and are generally fixed fee. The Company recognizes advance payments and billings in excess of revenue recognized as deferred revenue. In certain contracts where services are provided prior to billing, the Company recognizes a contract asset within trade receivables and other current assets.

Taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction and that are collected by the Company from a customer are excluded from revenue.

The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer and includes such amounts in net sales. Although infrequent, shipping and handling associated with outbound freight after control over a product has transferred to a customer is not a separate performance obligation, rather it is accounted for as a fulfillment cost. Third-party freight payments are recorded in cost of sales.

The Company includes a warranty in connection with certain contracts with customers, which are not considered to be separate performance obligations. The Company provides its customers a manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. For additional information on product warranty refer to note 9. The Company also has extended warranty and service contracts available for its customers, which are recognized as separate performance obligations. Revenue is recognized on these contracts ratably as the Company has a stand-ready obligation to provide services when or as needed by the customer. This input method is the most accurate assessment of progress toward completion the Company can apply.

Accounting Standards Update (ASU) 2017-09, Revenue from Contracts with Customers, was adopted using a modified retrospective approach to open contracts as of the effective date, January 1, 2018. The standard is intended to reduce potential for diversity in practice at initial application and reducing the cost and complexity of ASC 605applying Topic 606 both at transition and prospectively. As a result of the adoption, the cumulative increase to the Company's customer contracts requires judgment, including the determinationretained earnings at January 1, 2018 was $4.6.

Nature of whether an arrangement includes multiple deliverables such as hardware, software, maintenance and/or other services. For contracts that contain multiple deliverables, total arrangement considerationgoods and services

Product revenue is allocatedrecognized at the inceptionpoint in time that the customer obtains control of the arrangement to each deliverable basedproduct, which could be upon delivery or upon completion of installation services, depending on the relative selling price method.contract terms. The relative selling price method is based on a hierarchy consisting of VSOE (price when sold on aCompany’s software licenses are functional in nature (the IP has significant stand-alone basis), if available, or TPE, if VSOE is not available, or ESP if neither VSOE nor TPE is available. The Company's ESP is consistent withfunctionality); as such, the objective of determining VSOE, which is the price at which we would expect to transact on a stand-alone sale of the deliverable. The determination of ESP is based on applying significant judgment to weigh a variety of company-specific factors including our pricing practices, customer volume, geography, internal costs and gross margin objectives, information gathered from experience in customer negotiations, recent technological trends, and competitive landscape. In contracts that involve multiple deliverables with separately priced extended warranty and product maintenance, these services are typically accounted for under FASB ASC 605-20, Separately Priced Extended Warranty and Product Maintenance Contracts where stated price is recognized ratably over the period.

For software sales, excluding software required for the equipment to operate as intended, the Company applies the software revenue recognition principles within FASB ASC 985-605, Software - Revenue Recognition. Forof distinct software and software-related deliverables (software elements),license sales is at the Company allocates revenue based upon the relative fair value of these software elements aspoint


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FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


determinedin time that the customer obtains control of the rights granted by VSOE. Ifthe license.

Professional services integrate the commercial solution with the customer's existing infrastructure and helps define the optimal user experience, improve business processes, refine existing staffing models and deploy technology to meet branch and store automation objectives. Revenue from professional services are recognized over time, because the customer simultaneously receives and consumes the benefits of the Company’s performance as the services are performed or when the Company’s performance creates an asset with no alternative use and the Company cannot obtain VSOEhas an enforceable right to payment for performance completed to date. Generally revenue will be recognized using an input measure, typically costs incurred. The typical contract length for service is generally one year and is billed and paid in advance except for installations, among others.

Services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual services separately if they are distinct. A distinct service is separately identifiable from other items in the bundled package if a customer can benefit from it on its own or with other resources that are readily available to the customer. The consideration (including any discounts) is allocated between separate services or distinct obligations in a bundle based on their stand-alone selling prices. The stand-alone selling prices are determined based on the prices at which the Company separately sells the products or services. For items that are not sold separately, the Company estimates stand-alone selling prices using the cost plus expected margin approach. Revenue on service contracts is recognized ratably over time, generally using an input measure, as the customer simultaneously receives and consumes the benefits of the Company’s performance as the services are performed. In some circumstances, when global service supply chain services are not included in a term contract and rather billed as they occur, revenue on these billed work services are recognized at a point in time as transfer of control occurs.

The following is a description of principal solutions offered within the Company's two main customer segments that generate the Company's revenue.

Banking

Products. Products for banking customers consist of cash recyclers and dispensers, intelligent deposit terminals, teller automation tools and kiosk technologies, as well as physical security solutions. The Company provides its banking customers front-end applications for consumer connection points and back-end platforms that manage channel transactions, operations and integration and facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise management and analytics. These offerings include highly configurable, API enabled software that automates legacy banking transactions across channels.

Services. The Company provides its banking customers product-related services, which include proactive monitoring and rapid resolution of incidents through remote service capabilities or an on-site visit. First and second line maintenance, preventive maintenance and on-demand services keep the distributed assets of the Company's customers up and running through a standardized incident management process. Managed services and outsourcing consists of the end-to-end business processes, solution management, upgrades and transaction processing. The Company also provides a full array of cash management services, which optimizes the availability and cost of physical currency across the enterprise through efficient forecasting, inventory and replenishment processes.

Retail

Products. The retail product portfolio includes modular, integrated and mobile POS and SCO terminals that meet evolving automation and omnichannel requirements of consumers. Supplementing the POS system is a broad range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio which offers a wide range of banknote and coin processing systems. Also in the portfolio, the Company provides SCO terminals and ordering kiosks which facilitate an efficient and user-friendly purchasing experience. The Company’s hybrid product line can alternate from an attended operator to self-checkout with the press of a button as traffic conditions warrant throughout the business day.

The Company's platform software is installed within retail data centers to facilitate omnichannel transactions, endpoint monitoring, remote asset management, customer marketing, merchandise management and analytics.

Services. The Company provides its retail customers product-related services which include on-demand services and professional services. Diebold Nixdorf AllConnect Services for retailers include maintenance and availability services to continuously improve retail self-service fleet availability and performance. These include: total implementation services to support both current and new store concepts; managed mobility services to centralize asset management and ensure effective, tailored mobile capability; monitoring and advanced analytics providing operational insights to support new growth opportunities; and store life-cycle management to proactively monitors store IT endpoints and enable improved management of internal and external suppliers and delivery organizations.

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FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Refer to note 20 for additional information regarding the Company's reportable operating segments, disaggregation of net sales by segments and product solutions, net sales by geographical region and disaggregation by timing of revenue recognition.

Contract balances

The following table provides 2019 and 2018 information about receivables and deferred revenue, which represent contract liabilities from contracts with customers:
 2019 2018
Contract balance informationTrade Receivables Contract liabilities Trade Receivables Contract liabilities
Balance at January 1$737.2
 $378.2
 $827.9
 $436.5
Balance at December 31$619.3
 $320.5
 $737.2
 $378.2


Contract assets are minimal for the periods presented. The amount of revenue recognized in 2019 and 2018 from performance obligations satisfied (or partially satisfied) in previous periods, mainly due to the changes in the estimate of variable consideration and contract modifications was de minimis. There have been $24.4 and $22.8 during the years ended December 31, 2019 and 2018, respectively, of impairment losses recognized as bad debt related to receivables or contract assets arising from the Company's contracts with customers.

As of January 1, 2019, the Company had $378.2 of unrecognized deferred revenue constituting the remaining performance obligations that are either unsatisfied (or partially unsatisfied). During 2019, the Company recognized revenue of $314.0 related to the Company's deferred revenue balance at January 1, 2019.

Contract assets are the rights to consideration in exchange for goods or services that the Company has transferred to a customer when that right is conditional on something other than the passage of time. Contract assets of the Company primarily relate to the Company's rights to consideration for goods shipped and services provided but not contractually billable at the reporting date.

The contract assets are reclassified into the receivables balance when the rights to receive payment become unconditional. Contract liabilities are recorded for any undelivered software element,services billed to customers and not yet recognizable if the contract period has commenced or for the amount collected from customers in advance of the contract period commencing. In addition, contract liabilities are recorded as advanced payments for products and other deliverables that are billed to and collected from customers prior to revenue being recognizable.

Transaction price and variable consideration

The transaction price is deferred until all deliverables have been deliveredthe amount of consideration to which the Company expects to be entitled in exchange for transferring goods or until VSOEservices to a customer, excluding amounts collected on behalf of third parties. This consideration can beinclude fixed and variable amounts and is determined at contract inception and updated each reporting period for any remaining undelivered software elements. When the fairchanges in circumstances. The transaction price also considers variable consideration, time value of a delivered element cannot be established, but fair value evidence existsmoney and the measurement of any non-cash consideration, all of which are estimated at contract inception and updated at each reporting date for any changes in circumstances. Once the undelivered software elements,variable consideration is identified, the Company usesestimates the residualamount of the variable consideration to include in the transaction price by using one of two methods, expected value (probability weighted methodology) or most likely amount (when there are only two possible outcomes). The Company chooses the method expected to better predict the amount of consideration to which it will be entitled and applies the method consistently to similar contracts. Generally, the Company applies the expected value method when assessing variable consideration including returns and refunds.

The Company also applies the ‘as invoiced’ practical expedient in Accounting Standards Codification (ASC) paragraph 606-10-55-18 related to performance obligations satisfied over time, which permits the Company to recognize revenue. Underrevenue in the residual method,amount to which it has a right to invoice the faircustomer if that amount corresponds directly with the value to the customer of the undelivered elementsCompany’s performance completed to date. Service revenues that are recognized ratably are primarily contracts that include first and second line maintenance. Service revenues that are recognized using input measures include primarily preventative maintenance. The ‘as invoiced’ practical expedient relates to the on-demand service revenue which is deferred and the remaining portion of the arrangement consideration isgenerally not under contract.

Transaction price allocated to the delivered elementsremaining performance obligations

As of December 31, 2019, the aggregate amount of the transaction price allocated to remaining performance obligations was approximately $1,700. The Company generally expects to recognize revenue on the remaining performance obligations over the

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

next twelve months. The Company enters into service agreements with cancellable terms after a certain period without penalty. Unsatisfied obligations reflect only the obligation during the initial term. The Company applies the practical expedient in ASC paragraph 606-10-50-14 and recognized as revenue.does not disclose information about remaining performance obligations that have original expected durations of one year or less.


Cost to obtain and cost to fulfill a contract

The Company has the following revenue streams relatedminimal cost to sales to its customers:

Financial Self-Service Product & Managed Service Revenue FSS products are primarily ATMs and other equipment primarily used in the banking industry which include both hardware and the software requiredobtain or fulfill contracts for customers for the equipment to operate as intended.periods presented. The Company also provides service contractspays commissions to the sales force based on FSS products that typically cover a 12-month periodmultiple factors including but not limited to order entry, revenue recognition and can begin at any time afterportfolio growth. These incremental commission fees paid to the warranty period expires. The service provided under warranty is limited as comparedsales force meet the criteria to those offered under service contracts. Further, warranty is notbe considered a separate deliverablecost to obtain a contract, as they are directly attributable to a contract, incremental and management expects the fees are recoverable. The Company applies the practical expedient and recognizes the incremental costs of obtaining contracts as an expense when incurred if the amortization period of the sale and covers only replacement of defective parts inclusive of labor. Service contracts provide additional services beyond those covered under the warranty, including preventative maintenance service, cleaning, supplies stocking and cash handling, all of which are not essential to the functionality of the equipment. Service revenue also includes services and partsassets that the Company provides on a billed-work basisotherwise would have recognized is one year or less. The costs that are not covered by warranty or service contract.capitalized are included in cost of sales. The Company also provides customerscosts related to contracts with integrated services suchgreater than a one-year term are immaterial and continue to be recognized in cost of sales.

Shipping and handling costs associated with outbound freight after control over a product has transferred to a customer are accounted for as outsourceda fulfillment cost and managed services, including remote monitoring, trouble-shooting, training, transaction processing, currency management, maintenance or full support services.

Electronic Security Products & Managed Service Revenue The Company provides global product sales, service, installation, project management for longer-term contracts and monitoringare included in cost of original equipment manufacturer electronic security products to financial, government, retail and commercial customers. These solutions provide the Company’s customers a single-source solution to their electronic security needs.sales. The Company has includedminimal cost for shipping and handling costs for the netperiods presented.

Cost of Sales. Cost of services sales from its NA electronic security business as discontinued operations.

Retail Products & Managed Service Revenue The Company provides hardware, software and IT services ensuring the maximum availability and adaption of integrated installed IT software and systems. Key elements are programmable ePOS systems or self-checkout systems related to the customer's checkout area.

Physical Security & Facility Revenue The Company designs, manufactures and/or procures and installs physical security and facility products. These consist of vaults, safe deposit boxes and safes, drive-up banking equipment and a host of other banking facilities products.

Brazil Other The Company offers election and lottery systems product solutions and support to the Brazil government. Election systems revenue consists of election equipment sales, networking, tabulation and diagnostic software development, training, support and maintenance. Lottery systems revenue primarily consists of equipment sales. The electionfuel, parts and lottery equipment components are included in product revenue. The software development, training, supportlabor and benefits costs related to installation of products and service maintenance components are included incontracts, including call center costs as well as costs for service revenue.

Software Solutions & Service Revenue The Company offers software solutions, excluding software required for the equipment to operate as intended, consisting of multiple applications that process events and transactions (networking software) along with the related server. Sales of networking software represent software solutions to customers that allow them to network various different vendors’ ATMs onto one network. Included within service revenue is revenue from software support agreements, which are typically 12 months in duration and pertain to networking software.

Cost of Sales.parts repair centers. Cost of products sales is primarily comprised of direct materials and supplies consumed in the manufacturing and distribution of products, as well as related labor, depreciation expense and direct overhead expense necessary to acquire and convert the purchased materials and supplies into finished products. Cost of products sales also includes the cost to distribute products to customers, inbound freight costs, internal transfer costs, warehousing costs and other shipping and handling activity. Cost

Property, plant and equipment and long-lived assets. Property, plant and equipment and long-lived assets are recorded at historical cost, including interest where applicable.

Impairment of services soldproperty, plant and equipment and long-lived assets is primarily consistsrecognized when events or changes in circumstances indicate that the carrying amount of fuel, parts and labor and benefits costs relatedthe asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying amount of the asset, an impairment loss is recognized at that time to installationreduce the asset to the lower of products and service maintenance contracts, including call center costs as well as costs for service parts repair centers.its fair value or its net book value.


Depreciation and Amortization. Depreciation of property, plant and equipment is computed using the straight-line method based on the estimated useful life for financial statement purposes.each asset class. Amortization of leasehold improvements is based upon the shorter of original terms of the lease or life of the improvement. Repairs and maintenance are expensed as incurred. Generally.Generally, amortization of the Company’s other long-term assets, such as intangible assets and capitalized computer software, is computed using the straight-line method over the life of the asset. Certain acquired technology assets related to the Acquisition utilize a double-declining method.


Fully depreciated assets are retained until disposal. Upon disposal, assets and related accumulated depreciation or amortization are removed from the accounts and the net amount, less proceeds from disposal, is charged or credited to operations.

Advertising Costs. Advertising costs are expensed as incurred and were $14.0, $11.6$7.5, $10.1 and $16.7$11.0 in 2016, 20152019, 2018 and 2014,2017, respectively.


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FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Research, Development and Engineering. Research, development and engineering costs are expensed as incurred and were $110.2, $86.9$147.1, $157.4 and $93.6$155.5 in 2016, 20152019, 2018 and 2014,2017, respectively.


Shipping and Handling Costs. The Company recognizes shipping and handling fees billed when products are shipped or delivered to a customer and includes such amounts in net sales. Third-party freight payments are recorded in cost of sales.


Taxes on Income. Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for deductible temporary differences, operating loss carry-forwards and tax credits. Deferred tax liabilities are recognized for taxable temporary differences and undistributed earnings in certain tax jurisdictions. Deferred tax assets are reduced by a valuation allowance when, based on available evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. Determination of a valuation allowance involves estimates regarding the timing and amount of the reversal of taxable temporary differences, expected future taxable income and the impact of tax planning strategies. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.


The Company regularly assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions

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FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

and related interest and penalties, if any, when the tax benefit is not more likely than not realizable. The Company has recorded an accrual that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax position taken or expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once the positions are effectively settled.


Sales Tax. The Company collects sales taxes from customers and accounts for sales taxes on a net basis.


Cash, Equivalents.Cash Equivalents and Restricted Cash.The Company considers highly liquid investments with original maturities of three months or less at the time of purchase to be cash equivalents. The Company had $3.6 and $105.3 of restricted cash at December 31, 2019 and 2018, respectively. Restricted cash as of December 31, 2018, primarily related to the acquisition of the remaining shares in Diebold Nixdorf AG.


Financial Instruments. The carrying amount of cash and cash equivalents, short termshort-term investments, trade receivables and accounts payable approximated their fair value because of the relatively short maturity of these instruments. The Company’s risk-management strategy usesutilizes derivative financial instruments such as forwards to hedge certain foreign currency exposures and interest rate swaps to manage interest rate risk. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the derivative contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company recognizes all derivatives on the balance sheet at fair value. Changes in the fair values of derivatives that are not designated as hedges are recognized in earnings. If the derivative is designated and qualifies as a hedge, depending on the nature of the hedge, changes in the fair value of the derivatives are either offset against the change in the hedged assets or liabilities through earnings or recognized in other comprehensive income until the hedged item is recognized in earnings.


Fair Value. The Company measures its financial assets and liabilities using one or more of the following three valuation techniques:
Valuation technique Description
Market approach Prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.
Cost approach Amount that would be required to replace the service capacity of an asset (replacement cost).
Income approach Techniques to convert future amounts to a single present amount based upon market expectations.


The hierarchy that prioritizes the inputs to valuation techniques used to measure fair value is divided into three levels:
Fair value level Description
Level 1 
Unadjusted quoted prices in active markets for identical assets or liabilities.

Fair value of investments categorized as level 1 are determined based on period end closing prices in active markets. Mutual funds are valued at their net asset value (NAV) on the last day of the period.
Level 2 
Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active or inputs, other than quoted prices in active markets, that are observable either directly or indirectly.

Fair value of investments categorized as level 2 are determined based on the latest available ask price or latest trade price if listed. The fair value of unlisted securities is established by fund managers using the latest reported information for comparable securities and financial analysis. If the manager believes the fund is not capable of immediately realizing the fair value otherwise determined, the manager has the discretion to determine an appropriate value. Common collective trusts are valued at NAV on the last day of the period.
Level 3 Unobservable inputs for which there is little or no market data.
NAVFair value of investments categorized as NAV represent the plan’s interest in private equity, hedge and property funds. The fair value for these assets is determined based on the NAV as reported by the underlying investment managers.


A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement in its entirety. The Company uses the end of the period when determining the timing of transfers between levels.


Short-Term Investments The Company has investments in certificates of deposit that are recorded at cost, which approximates fair value.




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FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Assets Held in Rabbi Trusts / Deferred CompensationThe fair value of the assets held in rabbi trusts (refer to note 87 and 15)note15) is derived from investments in a mix of money market, fixed income and equity funds managed by Bank of America/Merrill Lynch. The related deferred compensation liability is recorded at fair value.


Foreign Exchange Contracts The valuation of foreign exchange forward and option contracts is determined using valuation techniques, including option models tailored for currency derivatives. These contracts are valued using the market approach based on observable market inputs. This analysis reflects the contractual terms of the derivatives, including the period to maturity, and uses observable market-based inputs, including spot rates, foreign currency forward rates, the interest rate curve of the domestic currency, and foreign currency volatility for the given currency pair.


Forward Contracts A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-functional currency monetary assets and liabilities.


Option Contracts A put option gives the purchaser of the option the right to sell, and the writer of the option the obligation to buy, the underlying security at any time during the option period. A call option gives the purchaser of the option the right to buy, and the writer of the option the obligation to sell, the underlying security at any time during the option period. These foreign exchange option contracts are non-designated and are included in other current assets or other current liabilities based on the net asset or net liability position, respectively, in our consolidated balance sheets. The gain or loss on these non-designated derivative instruments is reflected in other income (expense) miscellaneous, net in ourthe Company's consolidated statements of operations. Changes in foreign exchange rates between the U.S dollar and euro can create substantial gains and losses from the revaluation of the derivative instrument.


Interest Rate Swaps The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. To accomplish this objective, the Company primarily uses interest rate swaps as part of its interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.


Assets and Liabilities Not Measured at Fair Value on a Recurring BasisIn addition to assets and liabilities that are measured at fair value on a recurring basis, the Company also measures certain assets and liabilities at fair value on a nonrecurring basis. Our non-financial assets, including goodwill, intangible assets and property, plant and equipment, are measured at fair value when there is an indication of impairment. These assets are recorded at fair value, determined using level 3 inputs, only when an impairment charge is recognized. Further details regarding the Company's goodwill impairment review appear in note 13.

Assets and Liabilities Recorded at Carrying Value The fair value of the Company’s cash and cash equivalents, trade receivables and accounts payable, approximates the carrying value due to the relative short maturity of these instruments.


Refer to note 2018 for further details of assets and liabilities subject to fair value measurement.


Trade Receivables.The Company evaluates the collectability of trade receivables based on a percentage of sales related to historical loss experience and current trends. The Company will also record periodic adjustments for known events such as specific customer circumstances and changes in the aging of accounts receivable balances. After all efforts at collection have been unsuccessful, the account is deemed uncollectible and is written off.


Financing Receivables. The Company evaluates the collectability of notes and finance lease receivables (collectively, financing receivables) on a customer-by-customer basis and evaluates specific customer circumstances, aging of invoices, credit risk changes and payment patterns and historical loss experience. When the collectability is determined to be at risk based on the above criteria, the Company records the allowance for credit losses, which represents the Company’s current exposure less estimated reimbursement from insurance claims. After all efforts at collection have been unsuccessful, the account is deemed uncollectible and is written off.


Inventories. The Company primarily values inventories at theusing average or standard costing utilizing lower of cost or market.net realizable value. The Company identifies and writes down its excess and obsolete inventories to net realizable value based on usage forecasts, order volume and inventory aging. With the development of new products, the Company also rationalizes its product offerings and will write-down discontinued product to the lower of cost or net realizable value.


Deferred Revenue. Deferred revenue is recorded for any services billed to customers and not yet recognizable if the contract period has commenced or for the amount collected from customers in advance of the contract period commencing. In addition, deferred revenue is recorded for products and other deliverables that are billed to and collected from customers prior to revenue being recognizable.


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FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Split-Dollar Life Insurance. The Company recognizes a liability for the post-retirement obligation associated with a collateral assignment arrangement if, based on an agreement with an employee, the Company has agreed to maintain a life insurance policy during the post-retirement period or to provide a death benefit. In addition, the Company recognizes a liability and related compensation costs for future benefits that extend to post-retirement periods.

Goodwill. Goodwill is the cost in excess of the net assets of acquired businesses (refer to note 13)8). The Company tests all existing goodwill at least annually for impairment on a reporting unit basis. In 2016 and 2015, theThe annual goodwill impairment test was performed as of October 31 compared to November 30 in prior years for administrative improvements.all periods presented.

The Company tests for interim impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its reported amount. The Company’s reporting units are defined as Domestic and Canada, LA, AP, and EMEA. Each year, the Company may elect to perform a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value. In evaluating whether it is more likely than not the fair value of a reporting unit is less than its carrying amount, the Company

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FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

considers the following events and circumstances, among others, if applicable: (a) macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and market considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or regulatory and political environments; (c) cost factors such as raw materials, labor or other costs; (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior periods; (e) other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a reporting unit; and (g) any sustained decrease in share price.


If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than its carrying value, or if management elects to perform a quantitative assessment of goodwill, a two-stepan impairment test is used to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized. In the first step, theThe Company compares the fair value of each reporting unit with its carrying value and recognizes an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. The fair value of the reporting units is determined based upon a combination of the income valuation and market approach in valuation methodology. The income approach uses discounted estimated future cash flows, whereas the market approach or guideline public company method utilizes market data of similar publicly traded companies. The Company’s Step 1 impairment test of goodwill of a reporting unit is based upon the fair value of the reporting unit is defined as the price that would be received to sell the net assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date. In the event that the net carrying amount exceeds the fair value, a Step 2 test must be performed whereby the fair value of the reporting unit’s goodwill must be estimated to determine if it is less than its net carrying amount. In its two-step test, the Company uses the discounted cash flow method and the guideline company method for determining the fair value of its reporting units. Under these methods, the determination of implied fair value of the goodwill for a particular reporting unit is the excess of the fair value of a reporting unit over the amounts assigned to its assets and liabilities in the same manner as the allocation in a business combination.


The techniques used in the Company's qualitative assessment and, if necessary, two-step impairment test incorporate a number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the assessment date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to forecast future cash flows as accurately as possible with the information available at the time the forecast is made. To this end, the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, all of which are Level 3 inputs, relate to price trends, material costs, discount rate, customer demand and the long-term growth and foreign exchange rates. A number of benchmarks from independent industry and other economic publications were also used. Changes in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be required in future periods. Specifically, actual results may vary from the Company’s forecasts and such variations may be material and unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing market conditions.


Long-Lived Assets. Impairment of long-lived assets is recognized when events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying amount of the asset, an impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net book value. The Company tests all existing indefinite-lived intangibles at least annually for impairment as of October 31.

Fully depreciated assets are retained until disposal. Upon disposal, assets and related accumulated depreciation or amortization are removed from the accounts and the net amount, less proceeds from disposal, is charged or credited to operations.

Contingencies. Liabilities for loss contingencies arising from claims, assessments, litigation, fines, and penalties and other sources are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. As additional

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FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

information becomes available, any potential liability related to these matters is assessed and the estimates are revised, if necessary. Legal costs incurred in connection with loss contingencies are expensed as incurred.


Pensions and Other Post-retirement Benefits. Annual net periodic expense and benefit liabilities under the Company’s defined benefit plans are determined on an actuarial basis. Assumptions used in the actuarial calculations have a significant impact on plan obligations and expense. Members of the management investment committee periodically review the actual experience compared with the more significant assumptions used and make adjustments to the assumptions, if warranted. The healthcare trend rates are reviewed based upon the results of actual claims experience. The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is determined using the plans’ current asset allocation and their expected rates of return based on a geometric averaging over 20 years. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits are funded through deposits with trustees.trustees or directly by the plan administrator. Other post-retirement benefits are not funded and the Company’s policy is to pay these benefits as they become due.

In connection with the Acquisition, the Company acquired $625.1 of additional obligations and $524.2 of assets related to postemployment benefit plans for certain groups of employees at the Company’s new operations outside of the U.S. Plans vary depending on the legal, economic, and tax environments of the respective country. For financially significant defined benefit plans, accruals for pensions and similar commitments have been included in the results for this year. The new significant defined benefit plans are mainly arranged for employees in Germany, the Netherlands and in Switzerland:

In Germany, post-employment benefit plans are set up as employer funded pension plans and deferred compensation plans. The employer funded pension commitments in Germany are based upon direct performance-related commitments in terms of defined contribution plans. Each beneficiary receives, depending on individual pay-scale grouping, contractual classification, or income level, different yearly contributions. The contribution is multiplied by an age factor appropriate to the respective pension plan and credited to the individual retirement account of the employee. The retirement accounts may be used up at retirement by either a one-time lump-sum payout or payments of up to ten years. Insured events include disability, death and reaching of retirement age.

In Switzerland, the post-employment benefit plan is required due to statutory provisions. The employees receive their pension payments as a function of contributions paid, a fixed interest rate and annuity factors. Insured events are disability, death and reaching of retirement age.

In the Netherlands, there is an average career salary plan, which is employer- and employee-financed and handled by an external fund. Insured events are disability, death and reaching of retirement age. In the Netherlands, the plan assets are currently invested in a company pension fund. During the fourth quarter of 2016, the Company recognized a curtailment gain of $4.6 related to its Netherlands' SecurCash B.V. plan due to a restructuring and cessation of accruals in the plan as of December 31, 2016. A transfer to an industry-wide pension fund is planned for the next fiscal year.

Other financially significant defined benefit plans exist in the U.K., Belgium and France.


The Company recognizes the funded status of each of its plans in the consolidated balance sheets. Amortization of unrecognized net gain or loss resulting from experience different from that assumed and from changes in assumptions (excluding asset gains and losses not yet reflected in market-related value) is included as a component of net periodic benefit cost for a year if, as of the beginning of the year, that unrecognized net gain or loss exceeds five5 percent of the greater of the projected benefit obligation or the market-related value of plan assets. If amortization is required, the amortization is that excess divided by the average remaining service period of participating employees expected to receive benefits under the plan.


The Company records a curtailment when an event occurs that significantly reduces the expected years of future service or eliminates the accrual of defined benefits for the future services of a significant number of employees. A curtailment gain is recorded when the employees who are entitled to the benefits terminate their employment; a curtailment loss is recorded when it becomes probable a loss will occur. Upon a settlement, we recognizethe Company recognizes the proportionate amount of the unamortized gains and losses if the cost of all settlements during the year exceeds the interest component of net periodic cost for the affected plan. Expense from curtailments and settlements is recorded in selling and administrative expense on the consolidated statements of operations.


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FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Noncontrolling Interests and Redeemable Noncontrolling Interests. Noncontrolling interests represent the portion of profit or loss, net assets and comprehensive income that is not allocable to the Company. In 2016,During 2018 and 2017, net income attributable to noncontrolling interests primarily representsrepresented guaranteed dividends that the Company iswas obligated to pay to the noncontrolling shareholders of Diebold Nixdorf AG.

Noncontrolling interests with redemption features, such as put rights, that are not solely within the Company’s control are considered redeemable noncontrolling interests. Redeemable noncontrolling interests are presented outside of equity

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Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

on ourthe Company's consolidated balance sheets. The balance of redeemable noncontrolling interests is reported at the greater of its carrying value or its maximum redemption value at each reporting date. Refer to note 312 for more information.


Recently Adopted Accounting GuidanceAcquired redeemable noncontrolling interests are recorded at fair value by applying the income approach using unobservable inputs for projected cash flows, including but not limited, to net sales and operating profit, and a discount rate, which are considered Level 3 inputs.


In April 2015, the FASB issued ASU 2015-03, Interest-ImputationRelated Party Transactions. The Company has certain strategic alliances that are not consolidated. The Company tests these strategic alliances annually, individually and in aggregate, to determine materiality. The Company owns 40.0 percent of Interest: Simplifying the PresentationInspur (Suzhou) Financial Information Technology Co., Ltd (Inspur JV) and 43.6 percent of Debt Issuance Costs (ASU 2015-03)Aisino-Wincor Retail & Banking Systems (Shanghai) Co., which requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. The standard was effective for the Company on January 1, 2016. The adoption of recent debt guidance resulted in $64.5 of debt issuance costs included in long-term debtLtd (Aisino JV) as of December 31, 2016 and a reclassification of $6.9 from other assets to long-term debt as of December 31, 2015.

In November 2015, the FASB issued ASU 2015-17, Income Taxes (Topic 740): Balance Sheet Classification of Deferred Taxes (ASU 2015-17). This amendment requires the presentation of deferred tax assets and liabilities to be categorized as noncurrent on the balance sheet, instead of being classified as current or noncurrent.2019. The Company adoptedengages in transactions in the ordinary course of ASU 2015-17 as of December 31, 2016 using the prospective method whereas the prior year was not adjusted.

Recently Issued Accounting Guidance

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (ASU 2014-09), which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The ASU will replace most existing revenue recognition guidance in U.S. GAAP when it becomes effective. In March 2016, the FASB issued ASU 2016-08, Revenue from Contracts with Customers (Topic 606): Principal versus Agent Considerations (Reporting Revenue Gross versus Net) (ASU 2016-08). The FASB issued the amendment to clarify the implementation guidance on principal versus agent considerations. In April 2016, the FASB issued ASU 2016-10, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing (ASU 2016-10). The FASB issued the amendment to clarify the following two aspects of Topic 606: identifying performance obligations and the licensing implementation guidance, while retaining the related principles for those areas. In May 2016, the FASB issued ASU 2016-11, Revenue Recognition (Topic 605) and Derivatives and Hedging (Topic 815): Rescission of SEC Guidance Because of Accounting Standards Updates 2014-09 and 2014-16 Pursuant to Staff Announcements at the March 3, 2016 EITF Meeting (ASU 2016-11). The FASB issued the amendment to rescind the following aspects of Topic 606. Specifically, registrants should not rely on the following SEC Staff Observer comments upon adoption of Topic 606: Revenue and Expense Recognition for Freight Services in Process, which is codified in paragraph 605-20-S99-2; Accounting for Shipping and Handling Fees and Costs, which is codified in paragraph 605-45-S99-1; Accounting for Consideration Given by a Vendor to a Customer (including Reseller of the Vendor’s Products), which is codified in paragraph 605-50-S99-1; Accounting for Gas-Balancing Arrangements (that is, use of the “entitlements method”), which is codified in paragraph 932-10-S99-5. Additionally in May 2016, the FASB issued ASU 2016-12, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing: Narrow-Scope Improvements and Practical Expedients (ASU 2016-12). The FASB issued the amendment to improve Topic 606 by reducing the potential for diversity in practice at initial application and reducing the cost and complexity of applying Topic 606 both at transition and on an ongoing basis.

The standard along with its amendments are effective for the Company on January 1, 2018. Early application was permitted on the original adoption date of January 1, 2017. The standard permits the use of either the retrospective or modified retrospective (cumulative effect) transition method and we have not yet selected which transition method we will apply.

In 2015, we established a cross-functional steering committee and project implementation team to assess the impact of the standard on our legacy revenue from contracts with customers. We utilized a bottoms-up approach to assess and document the impact of the standard on our contract portfolio by reviewing our current accounting policies and practices against application of the requirements of the new standard to identify potential differences. A broad-scope contract analysis was carried out to substantiate the results of the assessment and a business process, systems and controls review was performed to identify necessary changes to support recognition and disclosure under the new standard.

The implementation team has reported the findings and progress of the project to management and the Audit Committee on a frequent basis over the last year. In late 2016, the impact assessment was expanded to include Diebold Nixdorf AG revenue from contracts with customers.business. The Company's initial assessment indicates potential for accelerated timing of revenue recognition related to product shipments. The Company will continue its evaluationstrategic alliances are not significant subsidiaries and assessment on the impact on the financial statements and related disclosures.

In January 2016, the FASB issued ASU 2016-01, Financial Instruments - Overall (subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities (ASU 2016-01). This amendment requires equity investments (except thoseare accounted for under the equity method of accounting or those thatinvestments. As of December 31, 2019, the Company had accounts receivable and accounts payable balances with these affiliates of $10.3 and $11.8, respectively, which is included in trade receivables, less allowances for doubtful accounts and accounts payable, respectively, on the consolidated balance sheets. During the fourth quarter of 2018, the Company recorded a charge of $19.2 for its investment in its Aisino strategic alliance as a result in consolidation of the investee) to be measured at fairweakening banking market in China. The charge was included in equity in (loss) earnings of unconsolidated subsidiaries, net in its consolidated statements of operations.

As of December 31, 2018, the Company had a minority equity stake in Kony, which was accounted for using the cost method of accounting. In September 2019, the Company's interest in Kony was sold for cash proceeds of $21.3. The Company's carrying value with changes in fair value recognizedKony was $14.0, resulting in net income. a gain of $7.3.

Recently Adopted Accounting Guidance

The amendment simplifieseffects of the impairment assessmentadoption of equity investments without readily determinable fair values by requiring a qualitative assessment to identify impairment. It eliminates the requirement for

ASUs listed below did not significantly impact the Company's financial statements:
67
Standards AdoptedDescription
Effective
Date
ASU 2016-02, LeasesThe standard requires that a lessee recognize on its balance sheet right-of-use (ROU) assets and corresponding liabilities resulting from leasing transactions, as well as additional financial statement disclosures. The Company elected the option to apply the transition requirements in ASC 842 at the effective date of January 1, 2019. The effects of initially applying ASC 842 resulted in no cumulative adjustment to retained earnings in the period of adoption. The provisions of this update apply to substantially all leased assets.January 1, 2019

Recently Issued Accounting Guidance

The Company has considered the recent ASUs issued by the Financial Accounting Standards Board (FASB) summarized below, which could significantly impact its financial statements:
Standards Pending AdoptionDescriptionEffective/Adoption DateAnticipated Impact
ASU 2018-13, Fair Value Measurement (Topic 820) -Disclosure Framework -Changes to the Disclosure Requirements for Fair Value MeasurementThe standard is is designed to improve the effectiveness of disclosures by removing, modifying and adding disclosures related to fair value measurements.January 1,
2020
The Company does not expect this ASU will have a significant impact on its consolidated financial statements.


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Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


public business entities to disclose the method(s) and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments measured at amortized cost on the balance sheet. The amendment requires public business entities to use the exit price notion when measuring the fair value of financial instruments for disclosure purposes. Additionally, the update requires an entity to present separately in other comprehensive income the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific credit risk when the entity has elected to measure the liability at fair value in accordance with the fair value option for financial instruments and requires an entity to separate presentation of financial assets and financial liabilities by measurement category and form of financial asset (that is, securities or loans and receivables) on the balance sheet or the accompanying notes to the financial statements. The standard is effective for the Company on December 15, 2017, with early adoption permitted. The adoption of ASU 2016-01 is not expected to have a material impact on the financial statements of the Company.
Standards Pending AdoptionDescriptionEffective/Adoption DateAnticipated Impact
ASU 2018-18, Collaborative Arrangements (Topic 808): Clarifying the Interaction between Topic 808 and Topic 606The amendments in this update provide guidance on whether certain transactions between collaborative arrangement participants should be accounted for under Topic 606.January 1, 2020
The Company does not expect this ASU will have a significant impact on its consolidated financial statements.

ASU 2016-13, Financial Instruments - Credit LossesThe amendments in this update replace the incurred loss impairment methodology with the current expected credit loss methodology. This will change the measurement of credit losses on financial instruments and the timing of when such losses are recorded.January 1, 2020The Company does not expect this ASU will have a significant impact on its consolidated financial statements.
ASU 2018-14, Compensation - Retirement Benefits - Defined Benefit Plans - General Subtopic 715-20 - Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans
The standard is designed to improve the effectiveness of disclosures by removing and adding disclosures related to defined benefit plans.

January 1, 2021

The Company is currently assessing the impact this ASU will have on its consolidated financial statements. The ASU allows for early adoption in any year end after issuance of the update.


ASU 2019-01 Leases (Topic 842) Codification ImprovementsThe standard is designed to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing essential information about leasing transactions.January 1, 2020
The Company does not expect this ASU will have a significant impact on its consolidated financial statements.


ASU 2019-04 Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815 Derivatives and Hedging, and Topic 825, Financial InstrumentsThe standard is designed to clarify, correct, and improve various aspects of the guidance in the following ASUs related to financial instruments: ASU 2016-01 - Financial Instruments - Overal (Subtopic 825-10) Recognition and Measurement of Financial Assets and Liabilities, ASU 2016-13 - Financial Instruments - Credit Losses (Topic 326) Measurement of Credit Losses on Financial Instruments and ASU 2017-12 - Derivatives and Hedging (Topic 815): Targeted Improvements for Hedging Activities.January 1, 2020The Company does not expect this ASU will have a significant impact on its consolidated financial statements.
ASU 2019-10 Financial Instruments - Credit Losses (Topic 326), Derivatives and Hedging (Topic 815) and Leases (Topic 842) -Effective DatesThe standard modifies timing of adopting certain ASUs based on feedback obtained from stakeholders regarding the challenges of adopting.Varies based on ASUs within 2019-10The Company is currently assessing the impact this ASU will have on its consolidated financial statements.
ASU 2019-12 - Income Taxes (Topic 740) - Simplifying the Accounting for Income TaxesThe standard simplify the accounting for income taxes by removing certain exceptions to the general principals in Topic 740, Income Taxes and improves consistent application or and simplify GAAP for other areas of Topic 740 by clarifying and amending existing guidance.January 1, 2021
The Company is currently assessing the impact this ASU will have on its consolidated financial statements. The ASU allows for early adoption in any year end after issuance of the update.





In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842). The FASB issued the update to require the recognition of lease assets and liabilities on the balance sheet of lessees. The standard will be effective for fiscal years beginning after December 15, 2018, including interim periods within such fiscal years. The ASU requires a modified retrospective transition method with the option to elect a package of practical expedients. Early adoption is permitted. The Company is evaluating the effect that ASU 2016-02 will have on its consolidated financial statements and related disclosures.

62
In November 2016, the FASB issued ASU 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash. This update requires that a statement of cash flows explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. Therefore, amounts generally described as restricted cash would be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. This amendment is effective for public companies for fiscal years beginning after December 15, 2017, including interim periods. Early adoption is permitted. The adoption of ASU 2016-18 is not expected to have a material impact on the Company.


NOTE 2: ACQUISITIONS

Diebold Nixdorf AG

Diebold Nixdorf AG is one of the world's leading providers of IT solutions and services to retail banks and the retail industry. The Acquisition is consistent with the Company's transformation into a world-class, services-led and software-enabled company, supported by innovative hardware. Diebold Nixdorf AG complements and extends our existing capabilities. The Company considered a number of factors in connection with its evaluation of the transaction, including significant strategic opportunities and potential synergies, as generally supporting its decision to enter into the business combination agreement with Diebold Nixdorf AG. The Acquisition expands the Company's presence substantially, especially in EMEA. The Diebold Nixdorf AG business enhances the Company's existing portfolio. Diebold Nixdorf AG has a fiscal year end of September 30. For the twelve months ended September 30, 2016, Diebold Nixdorf AG recorded net sales of
€2,578.6 as reported using IFRS as issued by the EU.

In the fourth quarter of 2015, the Company announced its intention to acquire all 29.8 Diebold Nixdorf AG ordinary shares outstanding (33.1 total Diebold Nixdorf AG ordinary shares issued inclusive of 3.3 treasury shares) through a voluntary tender offer for €38.98 in cash and 0.434 common shares of the Company per Diebold Nixdorf AG ordinary share outstanding.

On August 15, 2016, the Company consummated the Acquisition by acquiring, through Diebold KGaA, a German partnership limited by shares and a wholly-owned subsidiary of the Company, 22.9 Diebold Nixdorf AG ordinary shares representing 69.2 percent of total number of Diebold Nixdorf AG ordinary shares inclusive of treasury shares (76.7 percent of all Diebold Nixdorf AG ordinary shares outstanding) in exchange for an aggregate preliminary purchase price consideration of $1,265.7, which included the issuance of 9.9 common shares of the Company. The Company financed the cash portion of the Acquisition as well as the repayment of Diebold Nixdorf AG debt outstanding with funds available under the Company’s Credit Agreement (as defined in note 14) and proceeds from the issuance and sale of $400.0 aggregate principal amount of the 2024 Senior Notes.

Subsequent to the closing of the Acquisition, the board of directors of the Company, the supervisory and management boards of Diebold Nixdorf AG as welll as the extraordinary shareholder meetings of Diebold KGaA and Diebold Nixdorf AG on September 26, 2016 each approved the proposed DPLTA. The DPLTA became effective by entry in the commercial register at the local court of Paderborn (Germany) on February 14, 2017.

Pursuant to the DPLTA, subject to certain limitations pursuant to applicable law, (i) Diebold KGaA has the ability to issue binding instructions to the management board of Diebold Nixdorf AG, (ii) Diebold Nixdorf AG will transfer all of its annual profits to Diebold KGaA, and (iii) Diebold KGaA will generally absorb all annual losses incurred by Diebold Nixdorf AG. In addition, the DPLTA offers the Diebold Nixdorf AG minority shareholders, at their election, (i) the ability to put their Diebold Nixdorf AG ordinary shares to Diebold KGaA in exchange for cash compensation of €55.02 per Diebold Nixdorf AG ordinary share, or (ii) to remain Diebold Nixdorf AG minority shareholders and receive a recurring compensation in cash of €3.13 (€2.82 net under the current taxation

68

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

regime) per Diebold Nixdorf AG ordinary share for each full fiscal year of Diebold Nixdorf AG. The ultimate timing and amount of any future cash payments related to the DPLTA are uncertain.

The information included herein has been prepared based on the preliminary allocation of the purchase price using estimates of the fair value and useful lives of assets acquired and liabilities assumed which were determined with the assistance of independent valuations using discounted cash flow and comparative market multiple approaches, quoted market prices and estimates made by management. The purchase price allocation is subject to further adjustment until all pertinent information regarding the assets and liabilities acquired are fully evaluated by the Company, including but not limited to, the fair value accounting, legal and tax matters, obligations, deferred taxes and the allocation of goodwill.
The aggregate preliminary consideration, excluding $110.7 of cash acquired, for the Acquisition was $1,265.7, which consisted of the following:
Cash paid $995.3
Less: cash acquired (110.7)
Payments for acquisition, net of cash acquired 884.6
Common shares issued to Diebold Nixdorf AG shareholders 279.7
Other consideration (9.3)
Total preliminary consideration, net of cash acquired $1,155.0

Other consideration of
$(9.3) represents the preexisting net trade balances the Company owed to Diebold Nixdorf AG, which were deemed settled as of the acquisition date.


69

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table presents the preliminary estimated fair value of the assets acquired and liabilities assumed from the Acquisition as of the date of acquisition, August 15, 2016, based on the allocation of the total preliminary consideration, net of cash acquired for the periods reported below:
 Preliminary amounts recognized as of:
 September 30, Measurement December 31,
 2016 Period 2016
Trade receivables$474.1
 $
 $474.1
Inventories487.2
 
 487.2
Prepaid expenses39.3
 
 39.3
Current assets held for sale100.5
 6.1
 106.6
Other current assets79.7
 0.2
 79.9
Property, plant and equipment236.9
 10.2
 247.1
Intangible assets803.6
 (1.5) 802.1
Deferred income taxes46.5
 63.2
 109.7
Other assets27.0
 
 27.0
Total assets acquired2,294.8
 78.2
 2,373.0
  
  
  
Notes payable159.8
 
 159.8
Accounts payable321.5
 
 321.5
Deferred revenue164.8
 (6.8) 158.0
Payroll and other benefits liabilities191.0
 0.6
 191.6
Current liabilities held for sale62.5
 (5.9) 56.6
Other current liabilities183.4
 12.9
 196.3
Pensions and other benefits87.6
 15.6
 103.2
Other noncurrent liabilities393.5
 65.4
 458.9
Total liabilities assumed1,564.1
 81.8
 1,645.9
      
Redeemable noncontrolling interest
 (46.8) (46.8)
Fair value of noncontrolling interest(386.7) (21.2) (407.9)
Total identifiable net assets acquired, including noncontrolling interest344.0
 (71.6) 272.4
Total preliminary consideration, net of cash acquired1,161.0
 (6.0) 1,155.0
Goodwill$817.0
 $65.6
 $882.6

During the fourth quarter of 2016, the preliminary fair value measurements of assets acquired and liabilities assumed of Diebold Nixdorf AG as of the acquisition date were refined as additional information became available. Among the adjustments recorded, the fair value of acquired intangible assets was decreased by
$1.5 and deferred revenue decreased by $6.8. The fair value was primarily determined by applying the income approach using unobservable inputs for projected cash flows and a discount rate, which were refined during 2016, and are considered Level 3 inputs under the fair value measurements and disclosure guidance. These refinements did not have a significant impact on our consolidated statements of operations, balance sheets or cash flows in any period. Deferred income taxes was adjusted to reclassify certain deferred income tax liabilities to deferred income tax assets among other valuation adjustments to fair value. The adjustment in other noncurrent liabilities was primarily related to a reclassification to redeemable noncontrolling interest and noncontrolling interest related to previously existing noncontrolling interests. Certain other amounts were reclassified to conform with the current period presentation. The preliminary fair value measurements are subject to change as the measurement period related to the Acquisition has not expired and purchase accounting remains preliminary. The measurement period cannot exceed one year from August 15, 2016.

Included in the preliminary purchase price allocation are acquired identifiable intangibles of $802.1, the fair value of which was primarily determined by applying the income approach, using several significant unobservable inputs for projected cash flows and a discount rate. These inputs are considered Level 3 inputs under the fair value measurements and disclosure guidance.


70

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The Company preliminarily recorded acquired intangible assets in the following table as of the acquisition date:
  Weighted-average useful lives August 15, 2016
Trade name 3.0 years $30.1
Technologies 4.0 years 107.2
Customer relationships 9.5 years 658.5
Other various 6.3
Intangible assets   $802.1

Noncontrolling interest reflects a preliminary fair value adjustment of $407.9 consisting of $386.7 related to the Diebold Nixdorf AG ordinary shares the Company did not acquire and $21.2 for the pre-existing noncontrolling interests. Noncontrolling interests with certain redemption features, such as put rights that are not within the control of the issuer and are considered redeemable noncontrolling interests. As of December 31, 2016, the DPLTA was and will not be effective until registration with the commercial register of the local court of Paderborn. As a result the carrying value of the noncontrolling interest related to the Diebold Nixdorf AG ordinary shares the Company did not acquire of $386.7 has been presented as a component of total equity. As of and for the period of time that the DPLTA is effective, the carrying value of the noncontrolling interest will be reclassified from total equity to redeemable noncontrolling interest and presented outside of equity in the consolidated balance sheets of the Company. The carrying value of the noncontrolling interest related to the Diebold Nixdorf AG ordinary shares the Company did not acquire would be $400.1 if remeasured as of December 31, 2016. The Company calculated the new carrying value using the Diebold Nixdorf AG ordinary shares put right to Diebold KGaA for compensation in cash of €55.02 per Diebold Nixdorf AG ordinary share in addition to the recurring compensation in cash of €3.13 (€2.82 net under the current taxation regime) using the exchange rate as of December 31, 2016. In addition, the Company reclassified $46.8 of certain pre-existing redeemable noncontrolling interest. The cash compensation is recognized ratably during the applicable annual period. The ultimate amount and timing of any future cash payments related to the put right are uncertain.

Goodwill is calculated as the excess of the purchase price over the estimated fair values of the assets acquired and the liabilities assumed from the Acquisition, and represents the future economic benefits arising from other assets acquired that could not be individually identified and separately recognized. This goodwill is primarily the result of anticipated synergies achieved through increased scale, a streamlined portfolio of products and solutions, higher utilization of the service organization, workforce rationalization in overlapping regions and shared back office resources. The Company has yet to allocate goodwill to its Domestic and Canada, EMEA, AP and LA reporting units. The goodwill associated with the Acquisition is not deductible for income tax purposes.


Net sales, income (loss) from continuing operations before taxes and net income (loss) attributable to Diebold Nixdorf, Incorporated from the Acquisition included in the Company’s results since August 15, 2016, the date of the Acquisition, are as follows:
 
August 15, 2016 to
December 31, 2016
Net sales$1,054.8
Income (loss) from continuing operations before taxes$(67.9)
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(51.3)

The Acquisition's income (loss) from continuing operations before taxes subsequent to the acquisition date includes purchase accounting pretax charges related to deferred revenue of
$16.2, inventory valuation adjustment of $62.7 and amortization of acquired intangibles of $49.7, offset by a reduction of $2.4 depreciation expense related to the change in useful lives.

The Company incurred deal-related costs in connection with the Acquisition, of $97.2, which are included in selling, general and administrative expenses in the Company's consolidated statements of operations for the year ended December 31, 2016.

Unaudited pro forma Information The unaudited pro forma information is presented for illustrative purposes only. It is not necessarily indicative of the results of operations of future periods, or the results of operations that actually would have been realized had the entities been a single company during the periods presented or the results that the combined company will experience after the Acquisition. The unaudited pro forma information does not give effect to the potential impact of current financial conditions, regulatory matters or any anticipated synergies, operating efficiencies or cost savings that may be associated with the Acquisition. The unaudited pro forma information also does not include any integration costs or remaining future transaction costs that the companies may incur related to the Acquisition as part of combining the operations of the companies. The Company's fiscal year ends on December 31 while Diebold Nixdorf AG's fiscal year ends on September 30.


71

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The pro forma information in the table below for the years ended December 31, 2016 and 2015 includes unaudited pro forma information that represents the consolidated results of the Company as if the Acquisition occurred as of January 1, 2015:
 Unaudited pro forma information for
 Years Ended December 31,
 2016 2015
Net sales$4,996.2
 $5,153.8
Gross profit$1,171.0
 $1,025.5
Operating profit$61.3
 $(221.1)
Net income (loss) attributable to Diebold Nixdorf, Incorporated$47.9
 $(225.7)
Net income (loss) attributable to Diebold Nixdorf, Incorporated per share - basic$0.64
 $(3.02)
Net income (loss) attributable to Diebold Nixdorf, Incorporated per share - diluted$0.64
 $(3.02)
Basic weighted-average shares outstanding75.1
 74.8
Diluted weighted-average shares outstanding (1)
75.1
 74.8
(1)
Incremental shares of 0.6 and 0.7 were excluded from the computation of diluted loss per share for the years ended December 31, 2016 and 2015, respectively, because their effect is anti-dilutive due to the loss from continuing operations.


The unaudited pro forma information has been adjusted with respect to certain aspects of the Acquisition to reflect the following:

Additional depreciation and amortization expenses that would have been recognized assuming preliminary fair value adjustments to the existing Diebold Nixdorf AG assets acquired and liabilities assumed, including intangible assets, fixed assets and expense associated with the valuation of inventory acquired.
Increased interest expense due to additional borrowings to fund the Acquisition.


The pro forma results do not include any anticipated cost synergies or other effects of the planned integration of the acquired business. Accordingly, such pro forma amounts are not necessarily indicative of the results that actually would have occurred had the Acquisition been completed as of January 1, 2015, nor are they indicative of the future operating results of the Company.

Phoenix Interactive Design, Inc.

In the first quarter of 2015, the Company acquired 100 percent of the equity interests of Phoenix for a total purchase price of $72.9, including $12.6 of deferred cash payment payable over the next three years. Acquiring Phoenix, a leading developer of innovative multi-vendor software solutions for ATMs and a host of other FSS applications, was a foundational move to accelerate the Company’s growth in the fast-growing managed services and branch automation spaces. The results of operations for Phoenix are primarily included in the NA reportable operating segment within the Company's consolidated financial statements from the date of its acquisition.


NOTE 3: REDEEMABLE NONCONTROLLING INTERESTS

Changes in redeemable noncontrolling interests were as follows:
 Redeemable Noncontrolling Interests
Balance at December 31, 2015$
Purchase of noncontrolling interests44.1
Balance at December 31, 2016$44.1

In connection with the Acquisition, the Company assumed pre-existing noncontrolling interests with certain redemption features, such as put rights that are not within the control of the issuer, which are considered redeemable noncontrolling interests. The redeemable noncontrolling interests were preliminarily recorded at fair value as of the Acquisition date by applying the income approach using unobservable inputs for projected cash flows and a discount rate, which are considered Level 3 inputs, and subject to change as the measurement period related to the Acquisition has not expired and purchase accounting remains preliminary. The results of operations for these redeemable noncontrolling interests were not significant. The ultimate amount and timing of any future cash payments related to the put rights are uncertain.


72

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 4:2: EARNINGS (LOSS) PER SHARE


Basic earnings (loss) per share is based on the weighted-average number of common shares outstanding. Diluted earnings (loss) per share includes the dilutive effect of potential common shares outstanding. Under the two-class method of computing earnings (loss) per share, non-vested share-based payment awards that contain rights to receive non-forfeitable dividends are considered participating securities. The Company’s participating securities include restricted stock units (RSUs), director deferred shares and shares that were vested but deferred by employees. The Company calculated basic and diluted earnings (loss) per share under both the treasury stock method and the two-class method. For the years presented there were no differences in the earnings (loss) per share amounts calculated using the two methods. Accordingly, the treasury stock method is disclosed below.


The following table represents amounts used in computing earnings (loss) per share and the effect on the weighted-average number of shares of dilutive potential common shares for the years ended December 31:
 2019 2018 2017
Numerator     
Income (loss) used in basic and diluted loss per share     
Net loss$(344.6) $(528.7) $(213.9)
Net (loss) income attributable to noncontrolling interests(3.3) 2.7
 27.6
Net loss attributable to Diebold Nixdorf, Incorporated$(341.3) $(531.4) $(241.5)
Denominator     
Weighted-average number of common shares used in basic and diluted earnings (loss) per share (1)
76.7
 76.0
 75.5
Net loss attributable to Diebold Nixdorf, Incorporated     
Basic and diluted loss per share$(4.45) $(6.99) $(3.20)
Anti-dilutive shares     
Anti-dilutive shares not used in calculating diluted weighted-average shares3.2
 4.5
 3.4
 2016 2015 2014
Numerator     
Income (loss) used in basic and diluted earnings (loss) per share     
Income (loss) from continuing operations, net of tax$(170.7) $59.5
 $107.3
Net income attributable to noncontrolling interests, net of tax6.0
 1.7
 2.6
Income (loss) before discontinued operations, net of tax(176.7) 57.8
 104.7
Income (loss) from discontinued operations, net of tax143.7
 15.9
 9.7
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) $73.7
 $114.4
Denominator     
Weighted-average number of common shares used in basic earnings (loss) per share69.1
 64.9
 64.5
Effect of dilutive shares (1)

 0.7
 0.7
Weighted-average number of shares used in diluted earnings (loss) per share69.1
 65.6
 65.2
Basic earnings (loss) per share     
Income (loss) before discontinued operations, net of tax$(2.56) $0.89
 $1.62
Income (loss) from discontinued operations, net of tax2.08
 0.24
 0.15
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(0.48) $1.13
 $1.77
Diluted earnings (loss) per share     
Income (loss) before discontinued operations, net of tax$(2.56) $0.88
 $1.61
Income (loss) from discontinued operations, net of tax2.08
 0.24
 0.15
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(0.48) $1.12
 $1.76
      
Anti-dilutive shares     
Anti-dilutive shares not used in calculating diluted weighted-average shares2.1
 1.5
 1.1

(1) 
Incremental shares of 0.61.6, 0.7 and 0.7 were excluded from the computation of diluted loss per share for the yearyears ended December 31, 20162019, 2018 and 2017, respectively, because their effect is anti-dilutive due to the loss from continuing operations.


73

NOTE 3: SHARE-BASED COMPENSATION AND EQUITY

Dividends. On the basis of amounts declared and paid quarterly, the annualized dividends per share were $0.10 and $0.40 for the years ended December 31, 2018 and 2017, respectively. The Company did not pay any dividends in 2019. In May 2018, the Company announced its decision to reallocate future dividend funds towards debt reduction and other capital resource needs.

Share-Based Compensation Cost. The Company recognizes costs resulting from all share-based payment transactions based on the fair market value of the award as of the grant date. Awards are valued at fair value and compensation cost is recognized on a straight-line basis over the requisite periods of each award. The Company estimated forfeiture rates are based on historical experience. To cover the exercise and/or vesting of its share-based payments, the Company generally issues new shares from its authorized, unissued share pool. The number of common shares that may be issued pursuant to the 2017 Equity and Performance Incentive Plan (the 2017 Plan) was 9.1, of which 4.1 shares were available for issuance at December 31, 2019.

63

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


The following table summarizes the components of the Company’s employee and non-employee directors share-based compensation programs recognized as selling and administrative expense for the years ended December 31:
 2019 2018 2017
Stock options     
Pre-tax compensation expense$1.5
 $2.8
 $4.6
Tax benefit(0.2) (0.6) (1.3)
Stock option expense, net of tax$1.3
 $2.2
 $3.3
      
RSU's     
Pre-tax compensation expense$11.6
 $19.8
 $16.4
Tax benefit(2.5) (4.3) (4.0)
RSU expense, net of tax$9.1
 $15.5
 $12.4
      
Performance shares     
Pre-tax compensation expense$10.9
 $14.0
 $12.9
Tax benefit(2.9) (3.3) (3.0)
Performance share expense, net of tax$8.0
 $10.7
 $9.9
      
Total share-based compensation     
Pre-tax compensation expense$24.0
 $36.6
 $33.9
Tax benefit(5.6) (8.2) (8.3)
Total share-based compensation, net of tax$18.4
 $28.4
 $25.6


The following table summarizes information related to unrecognized share-based compensation costs as of December 31, 2019:
 Unrecognized
Cost
 Weighted-Average Period
   (years)
Stock options$2.0
 1.4
RSUs8.8
 1.2
Performance shares10.8
 1.2
 $21.6
  


SHARE-BASED COMPENSATION AWARDS

Stock options, RSUs and performance shares have been issued to officers and other management employees under the Company’s Amended and Restated 1991 Equity and Performance Incentive Plan (as amended and restated as of February 12, 2014) (the 1991 Plan) and the 2017 Plan. Certain awards have accelerated vesting clauses that result in a non-substantive vesting requirement, which results in either immediate or accelerated expense.

Stock Options

Stock options generally vest after a period of one year to three years and have a maturity of ten years from the issuance date. Option exercise prices equal the closing price of the Company’s common shares on the date of grant. The estimated fair value of the options granted was calculated using a Black-Scholes option pricing model using the following assumptions:
 2019 2018 2017
Expected life (in years)3
 3
 3
Weighted-average volatility62% 36% 31%
Risk-free interest rate2.32-2.58%
 2.39-2.42%
 1.28%
Expected dividend yield% 2.24% 1.65%



64

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The Company uses historical data to estimate option exercise timing within the valuation model. Employees with similar historical exercise behavior with regard to timing and forfeiture rates are considered separately for valuation and attribution purposes. Expected volatility is based on historical volatility of the price of the Company’s common shares over the expected life of the equity instrument. The risk-free rate of interest is based on a zero-coupon U.S. government instrument over the expected life of the equity instrument. The expected dividend yield is based on actual dividends paid per share and the price of the Company’s common shares.

Options outstanding and exercisable as of December 31, 2019 and changes during the year ended were as follows:
 Number of Shares Weighted-Average Exercise Price Weighted-Average Remaining Contractual Term 
Aggregate Intrinsic Value (1)
 
 (per share) (in years)  
Outstanding at January 1, 20192.5
 $27.05
    
Expired or forfeited(1.3) $29.62
    
Granted1.2
 $4.67
    
Outstanding at December 31, 20192.4
 $14.89
 8 $
Options exercisable at December 31, 20190.8
 $26.67
 6 $
Options vested and expected to vest (2) at December 31, 2019
2.4
 $14.89
 8 $6.9

(1)
The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s closing share price on the last trading day of the year in 2019 and the exercise price, multiplied by the number of “in-the-money” options) that would have been received by the option holders had all option holders exercised their options on December 31, 2019. The amount of aggregate intrinsic value will change based on the fair market value of the Company’s common shares.
(2)
The expected to vest options are the result of applying the pre-vesting forfeiture rate assumption to total outstanding non-vested options.

The aggregate intrinsic value of options exercised was minimal for the years ended December 31, 2019, 2018, and 2017. The weighted-average, grant-date fair value of stock options granted for the years ended December 31, 2019, 2018 and 2017 was $2.00, $4.21 and $4.57, respectively. Total fair value of stock options vested during the years ended December 31, 2019, 2018 and 2017 was $7.8, $3.0 and $2.4, respectively. There were 0 options exercised during the years ended December 31, 2019 or 2018. Exercise of options during the year ended December 31, 2017 resulted in cash receipts of $0.3.

Restricted Stock Units

Each RSU provides for the issuance of 1 common share of the Company at no cost to the holder and are granted to both employees and non-employee directors. RSUs granted to employees prior to 2016 vest after a period of three years. RSUs granted to employees during or after 2016 ratably vest per annum over a three-year period and for non-employee directors cliff vest after one year. During the vesting period, employees and non-employee directors are paid the cash equivalent of dividends on RSUs. Non-vested employee RSUs are forfeited upon termination unless the Board of Directors determines otherwise.
Non-vested RSUs outstanding as of December 31, 2019 and changes during the year ended were as follows:
 Number of
Shares
 Weighted-Average
Grant-Date
Fair Value
Non-vested at January 1, 20191.6
 $19.66
Forfeited(0.1) $19.63
Vested(0.8) $20.24
Granted (1)
1.5
 $5.05
Non-vested at December 31, 20192.2
 $9.99

(1)
The RSUs granted during the year ended December 31, 2019 included 0.1one year RSUs to non-employee directors under the 1991 Plan. These RSUs had a weighted-average, grant-date fair value of $12.71.

The weighted-average grant-date fair value of RSUs granted for the years ended December 31, 2019, 2018 and 2017 was $5.05, $17.34 and $26.81, respectively. The total fair value of RSUs vested during the years ended December 31, 2019, 2018 and 2017 was $14.4, $18.9 and $13.9, respectively.




65

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

Performance Shares

Performance shares are granted to employees and vest based on the achievement of certain performance objectives, as determined by the Board of Directors each year. The estimated fair value of certain performance shares granted was calculated using the Monte Carlo simulation method. Each performance share earned entitles the holder to 1 common share of the Company. The Company's performance shares include performance objectives that are assessed after a period of three years as well as performance objectives that are assessed annually over a period of three years. No shares are vested unless certain performance threshold objectives are met.

Non-vested performance shares outstanding as of December 31, 2019 and changes during the year ended were as follows:
 Number of
Shares
 Weighted-Average
Grant-Date
Fair Value
Non-vested at January 1, 2019 (1)
3.0
 $26.90
Forfeited(0.5) $27.21
Vested(0.2) $26.60
Granted0.1
 $9.90
Non-vested at December 31, 20192.4
 $26.44

(1)
Non-vested performance shares are based on a maximum potential payout. Actual shares vested at the end of the performance period may be less than the maximum potential payout level depending on achievement of the performance objectives, as determined by the Board of Directors.

The weighted-average grant-date fair value of performance shares granted for the years ended December 31, 2019, 2018 and 2017 was $9.90, $22.65 and $31.31, respectively. The total fair value of performance shares vested during the years ended December 31, 2019, 2018 and 2017 was $6.0, $5.5 and $3.6, respectively.

Director Deferred Shares

The Company has a minimal amount of deferred shares which are both vested and outstanding that were issued to non-employee directors under the 1991 Plan and will be issued at the end of the deferral period.

NOTE 4: INCOME TAXES

The following table presents components of loss from operations before taxes for the years ended December 31:
 2019 2018 2017
Domestic$(249.6) $(300.9) $(212.6)
Foreign20.7
 (177.4) 20.7
Total$(228.9) $(478.3) $(191.9)


The following table presents the components of income tax (benefit) expense for the years ended December 31:
 2019 2018 2017
Current     
U.S. federal$0.7
 $0.8
 $(5.9)
Foreign36.1
 49.0
 72.9
State and local1.5
 1.9
 1.7
Total current38.3
 51.7
 68.7
Deferred     
U.S. federal78.1
 4.6
 7.6
Foreign(11.7) (19.8) (44.9)
State and local12.0
 0.7
 (3.1)
Total deferred78.4
 (14.5) (40.4)
Income tax expense (benefit)$116.7
 $37.2
 $28.3



66

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

In addition to the income tax expense (benefit) listed above for the years ended December 31, 2019, 2018 and 2017, income tax (benefit) expense allocated directly to shareholders equity for the same periods was $(19.1), $8.5 and $7.2, respectively. The income tax (benefit) expense allocated directly to shareholders equity for the years ended December 31, 2019, 2018 and 2017 also includes expense of $(2.4), $(11.6) and $9.9, respectively, related to current year movement in valuation allowance.

Income tax expense (benefit) attributable to loss from operations before taxes differed from the amounts computed by applying the U.S. federal income tax rate of 21 percent to pre-tax loss from operations for years ended December 31, 2019 and 2018 as a result of the Tax Act. The applicable U.S. federal rate of 35 percent to pre-tax loss from operations was used for 2017. The following table presents these differences for the years ended December 31:
 2019 2018 2017
Statutory tax benefit$(48.1) $(100.5) $(67.2)
State and local taxes (net of federal tax benefit)(3.8) 1.5
 (1.1)
Brazil non-taxable incentive(5.8) (3.8) (3.9)
Valuation allowances46.2
 80.6
 10.5
Barbados loan restructuring83.1
 
 
Netherlands liquidation deferred tax5.9
 
 
Goodwill impairment
 34.0
 
Foreign tax rate differential(1.4) (33.7) (31.5)
Tax on unremitted foreign earnings8.9
 4.9
 14.4
Accrual adjustments4.0
 3.1
 4.1
Tax Act - rate impact on deferred tax balance
 (2.5) 45.1
U.S. taxed foreign income10.5
 32.6
 36.6
Business tax credits
 (1.1) (0.6)
Non-deductible (non-taxable) items18.0
 18.9
 22.1
Return to provision and prior year true up(3.8) 1.6
 (1.4)
Withholding tax and other taxes6.8
 1.7
 1.5
Other(3.8) (0.1) (0.3)
Income tax expense (benefit)$116.7
 $37.2
 $28.3


The effective tax rate for 2019 was (51.0) percent and is primarily due to the U.S. taxed foreign income, including global intangible low-taxed income (GILTI), valuation allowances recorded on certain foreign and state jurisdictions and U.S. foreign tax credits that management concluded did not meet the more likely than not criteria for realization and the tax effects related to the Barbados structure collapse. The Company’s collapse of its Barbados structure to meet the covenant requirements under its credit agreement resulted in a net tax expense of $46.3 inclusive of the offsetting valuation allowance release relating to the Company’s nondeductible interest expense that was carried forward from December 31, 2018. No taxes are currently payable related to the Barbados structure collapse.

The Tax Act was enacted on December 22, 2017. The Tax Act reduced the U.S. federal corporate income tax rate from 35 percent to 21 percent, required companies to pay a one-time transition tax on earnings for certain foreign subsidiaries and created new taxes on certain foreign sourced earnings. Due to the complexities involved in accounting for the enacted Tax Act, the Company applied the guidance in SAB 118 and a reasonable estimate of the impacts was included for the year ended December 31, 2017. At December 31, 2017, the Company recorded a non-cash charge to tax expense of $81.7 of which $45.1 represented the reduction to deferred income taxes for the income tax rate change and $36.6 related to the one-time transition tax on deferred foreign earnings. As of December 31, 2018, the Company completed the accounting as required under SAB 118 for items previously considered provisional. While the Company was able to make an estimate of the transition tax for 2017, it continued to gather additional information to more precisely compute the amount reported on its 2017 U.S. federal tax return which was filed in the fourth quarter of 2018. Additionally, the Company was affected by other analyses related to the Tax Act. Transition tax was $41.1 greater than the Company’s initial estimate and was included in tax expense for 2018. Likewise, while the Company was able to make an estimate of the impact of the reduction to the corporate tax rate, in 2018 the Company recorded additional tax benefits of $2.5 as a result of adjustments made to federal temporary differences including a pension contribution made in 2018 that was deductible for 2017 at the higher 35 percent federal tax rate. In 2018, the Company also recorded a tax benefit of $8.5 related to the one-time transition tax for a fiscal year foreign subsidiary.

The effective tax rate for 2018 was (7.8) percent on the overall loss from operations and was primarily due to a goodwill impairment charge, the Tax Act, valuation allowances on certain foreign and state credits and the higher interest expense burden resulting

67

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

from the debt restructuring. More specifically, the expense on loss reflects the reduction of the U.S. federal corporate income tax rate from 35 percent to 21 percent, refinement of the transition tax under SAB 118, goodwill impairment charge, which for tax purposes is primarily nondeductible and the business interest deduction limitation. As a result, the Company's debt restructuring activity during the year, a full valuation allowance was required on the current year nondeductible business interest expense. In addition, the overall effective tax rate is impacted by the jurisdictional income (loss) and varying respective statutory rates which is reflected in the foreign tax rate differential caption of the rate reconciliation.

The effective tax rate for 2017 was (14.7) percent on the overall loss from operations and was primarily driven by the provisional impacts of the Tax Act. In addition to the impact of the Tax Act, the overall effective tax rate is impacted by the jurisdictional income (loss) and varying respective statutory rates which is reflected in the foreign tax rate differential caption of the rate reconciliation.

The Company recognizes the benefit of tax positions taken or expected to be taken in its tax returns in the consolidated financial statements when it is more likely than not that the position will be sustained upon examination by authorities. Recognized tax positions are measured at the largest amount of benefit that is greater than 50 percent likely of being realized upon settlement.

Details of the unrecognized tax benefits are as follows:
 2019 2018 2017
Balance at January 1$49.5
 $48.4
 $43.2
Increases (decreases) related to prior year tax positions, net5.1
 (1.5) 6.1
Increases related to current year tax positions4.4
 4.8
 7.5
Settlements(5.5) (1.5) (1.8)
Reductions due to lapse of applicable statute of limitations(2.6) (0.7) (6.6)
Balance at December 31$50.9
 $49.5
 $48.4


The entire amount of unrecognized tax benefits, if recognized, would affect the Company’s effective tax rate.

The Company classifies interest expense and penalties related to the underpayment of income taxes in the consolidated financial statements as income tax expense. As of December 31, 2019 and 2018, accrued interest and penalties related to unrecognized tax benefits totaled $8.5 and $6.3, respectively.

Within the next 12 months, it is reasonably possible that we could decrease our unrecognized tax benefits by an estimate of up to $7, primarily as a result of a foreign tax examination resolution.

At December 31, 2019, the Company is under audit by the Internal Revenue Service (IRS) for the tax year ended December 31, 2016. There are no other outstanding audits by the IRS and all U.S. federal tax years prior to 2014 are closed by statute. The Company is subject to tax examination in various U.S. state jurisdictions for tax years 2010 to the present. In addition, the Company is subject to a German tax audit for tax years 2014-2017, and other various foreign jurisdictions for tax years 2011 to the present.


68

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31 are as follows:
 2019 2018
Deferred tax assets   
Accrued expenses$12.4
 $64.0
Warranty accrual8.7
 6.7
Deferred compensation9.8
 9.6
Allowances for doubtful accounts5.4
 3.2
Inventories12.7
 23.9
Deferred revenue18.3
 28.6
Pensions, post-retirement and other benefits69.1
 76.9
Tax credits65.1
 74.1
Net operating loss carryforwards (NOL's)197.1
 160.0
Capital loss carryforwards3.1
 2.6
State deferred taxes8.8
 19.8
Lease liability32.8
 
Other17.3
 24.2
 460.6
 493.6
Valuation allowances(217.7) (175.4)
Net deferred tax assets$242.9
 $318.2
    
Deferred tax liabilities   
Property, plant and equipment, net$26.9
 $30.2
Goodwill and intangible assets154.1
 177.0
Undistributed earnings30.0
 20.6
Right-of-use assets32.5
 
Net deferred tax liabilities243.5
 227.8
Net deferred tax (liability) asset$(0.6) $90.4


Deferred income taxes reported in the consolidated balance sheets as of December 31 are as follows:
 2019 2018
Deferred income taxes - assets$120.8
 $243.9
Deferred income taxes - liabilities(134.5) (153.5)
Net deferred tax assets classified as held-for-sale (1)
13.1
 
Net deferred tax (liabilities) assets$(0.6) $90.4

(1)As of December 31, 2018, the Company recorded an immaterial net deferred tax liability classified as assets held-for-sale, which is not included in the above table.

The Company corrected an immaterial error related to deferred tax liabilities included within long-term liabilities, and related corrections to goodwill and shareholders' equity in the comparable period, as presented. See Note 1 for additional detail.

As of December 31, 2019, the Company had domestic and international net operating loss (NOL) carryforwards of $1,085.3, resulting in an NOL deferred tax asset of $197.1. Of these NOL carryforwards, $619.7 expire at various times between 2020 and 2040 and $465.6 does not expire. At December 31, 2019, the Company had a domestic foreign tax credit carryforward resulting in a deferred tax asset of $61.6 that will expire between 2020 and 2029 and a general business credit carryforward resulting in a deferred tax asset of $3.5 that will expire between 2035 and 2039.
The Company recorded a valuation allowance to reflect the estimated amount of certain U.S., foreign and state deferred tax assets that, more likely than not, will not be realized. The net change in total valuation allowance for the years ended December 31, 2019 and 2018 was an increase of $42.3 and $69.8, respectively. The 2019 valuation allowance increase was driven primarily by U.S.

69

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

foreign tax credits, state and foreign NOL carryforwards that are not expected on a more likely than not basis to be realized and was partially offset by the reversal of federal and state valuation allowances previously recorded in 2018 on the nondeductible business interest expense. Of the total 2019 net increase of $42.3, the Company recorded $46.2 to tax expense, ($1.3) was recorded to shareholder’s equity and ($2.6) was reversed against an expired U.S. tax attribute.

For the years ended December 31, 2019 and 2018, provisions were made for foreign withholding taxes and estimated foreign income taxes which may be incurred upon the remittance of certain undistributed earnings in foreign subsidiaries and foreign unconsolidated affiliates. Provisions have not been made for income taxes on $593.6 of undistributed earnings at December 31, 2019 in foreign subsidiaries and corporate joint ventures that were deemed permanently reinvested. Determination of the amount of unrecognized deferred income tax liabilities on these earnings is not practicable because such liability, if any, depends on certain circumstances existing if and when remittance occurs. A deferred tax liability will be recognized if and when the Company no longer plans to permanently reinvest these undistributed earnings.

The Company’s undistributed earnings in foreign subsidiaries that are deemed permanently reinvested decreased compared to the prior year amount and was primarily impacted by the Barbados structure collapse, restructuring initiatives and a change in indefinite reinvestment assertion for a certain subsidiary that met the held-for-sale classification during the year.

NOTE 5: INVENTORIES

The following table summarizes the major classes of inventories as of December 31:
 2019 2018
Finished goods$157.4
 $211.2
Service parts175.4
 221.6
Raw materials and work in process133.7
 177.3
Total inventories$466.5
 $610.1


During 2018, the Company re-assessed its inventory and recorded a charge of $74.5 of various finished goods, service parts, and excess and obsolete inventory due to streamlining the Company's product portfolio and optimizing the manufacturing footprint.

NOTE 5: ACCUMULATED OTHER COMPREHENSIVE LOSS6: PROPERTY, PLANT AND EQUIPMENT


The following table summarizes the changes in the Company’s AOCI, netis a summary of tax, by component for the years endedproperty, plant and equipment, at cost less accumulated depreciation and amortization as of December 31:
 Translation Foreign Currency Hedges Interest Rate Hedges Pension and Other Post-Retirement Benefits Other Accumulated Other Comprehensive Loss
Balance at December 31, 2014$(74.9) $(1.4) $(0.5) $(114.0) $0.3
 $(190.5)
Other comprehensive income (loss) before reclassifications (1)
(140.7) 6.4
 0.8
 2.1
 0.1
 (131.3)
Amounts reclassified from AOCI
 
 (0.4) 4.1
 
 3.7
Net current period other comprehensive income (loss)(140.7) 6.4
 0.4
 6.2
 0.1
 (127.6)
Balance at December 31, 2015$(215.6) $5.0
 $(0.1) $(107.8) $0.4
 $(318.1)
Other comprehensive income (loss) before reclassifications (1)
(35.6) (10.7) 4.9
 18.5
 (0.1) (23.0)
Amounts reclassified from AOCI
 
 (0.2) 
 
 (0.2)
Net current period other comprehensive income (loss)(35.6) (10.7) 4.7
 18.5
 (0.1) (23.2)
Balance at December 31, 2016$(251.2) $(5.7) $4.6
 $(89.3) $0.3
 $(341.3)
 Estimated Useful Life
(years)
 2019 2018
Land and land improvements
(1) 
 $15.3
 $15.6
Buildings and building improvements15-30 115.8
 122.2
Machinery, tools and equipment 5-12 99.3
 99.6
Leasehold improvements (2)
10 25.5
 26.9
Computer equipment3 148.7
 174.5
Computer software 5-10 143.5
 142.9
Furniture and fixtures 5-8 67.6
 70.3
Tooling 3-5 137.7
 140.9
Construction in progress  5.0
 5.3
Total property plant and equipment, at cost  $758.4
 $798.2
Less accumulated depreciation and amortization  526.9
 494.1
Total property plant and equipment, net  $231.5
 $304.1
(1)
Other comprehensive income (loss) before reclassifications within the translation component excludes (gains)/losses of $(3.2)Estimated useful life for land and $0.6land improvements is perpetual and translation attributable to noncontrolling interests for December 31, 2016 and 2015,15 years, respectively.

The following table summarizes the details about amounts reclassified from AOCI for the years ended December 31:
 2016 2015  
 Amount Reclassified from AOCI Amount Reclassified from AOCI Affected Line Item in the Statement of Operations
Interest rate hedges (net of tax of $0.0 and $0.2, respectively)$(0.2) $(0.4) Interest expense
Pension and post-retirement benefits:     
Net prior service benefit amortization (net of tax of $0.0 and $0.1, respectively)
 (0.1) 
(1) 
Net actuarial losses recognized during the year (net of tax of $(1.8) and $(2.7), respectively)4.0
 4.2
 
(1) 
Prior service cost recognized during the curtailment (net of tax of $1.5 and $0.0, respectively)(3.3) 
 
(1) 
Currency Impact (net of tax of $0.4, $0.0 and $0.0, respectively)(0.7) 
 
(1) 
 
 4.1
  
Total reclassifications for the period$(0.2) $3.7
  
(1)(2) 
Pension and other post-retirement benefits AOCI components are included inThe estimated useful life for leasehold improvements is the computationlesser of net periodic benefit cost (refer to note 15 to10 years or the consolidated financial statements).term of the lease.



During 2019, 2018 and 2017, depreciation expense, computed on a straight-line basis over the estimated useful lives of the related assets, was $82.2, $94.4 and $92.9, respectively.


7470

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 6: SHARE-BASED COMPENSATION AND EQUITY

Dividends. On the basis of amounts declared and paid quarterly, the annualized dividends per share were $0.96, $1.15 and $1.15 for the years ended December 31, 2016, 2015 and 2014, respectively.

Share-Based Compensation Cost. The Company recognizes costs resulting from all share-based payment transactions based on the fair market value of the award as of the grant date. Awards are valued at fair value and compensation cost is recognized on a straight-line basis over the requisite periods of each award. The Company estimated forfeiture rates are based on historical experience. To cover the exercise and/or vesting of its share-based payments, the Company generally issues new shares from its authorized, unissued share pool. The number of common shares that may be issued pursuant to the Amended and Restated 1991 Equity and Performance Incentive Plan (as amended and restated as of February 12, 2014) (1991 Plan) was 8.3, of which 4.1 shares were available for issuance at December 31, 2016.

The following table summarizes the components of the Company’s employee and non-employee share-based compensation programs recognized as selling and administrative expense for the years ended December 31:
 2016 2015 2014
Stock options     
 Pre-tax compensation expense$2.7
 $3.6
 $2.7
 Tax benefit(0.9) (1.3) (1.0)
Stock option expense, net of tax$1.8
 $2.3
 $1.7
      
Restricted stock units     
 Pre-tax compensation expense$10.7
 $8.6
 $6.0
 Tax benefit(3.1) (2.4) (1.9)
RSU expense, net of tax$7.6
 $6.2
 $4.1
      
Performance shares     
 Pre-tax compensation expense$8.8
 $0.2
 $12.5
 Tax benefit(3.0) (0.1) (4.2)
Performance share expense, net of tax$5.8
 $0.1
 $8.3
      
Director deferred shares     
 Pre-tax compensation expense$
 $
 $0.3
 Tax benefit
 
 (0.1)
Director deferred share expense, net of tax$
 $
 $0.2
      
 Total share-based compensation     
 Pre-tax compensation expense$22.2
 $12.4
 $21.5
 Tax benefit(7.0) (3.8) (7.2)
 Total share-based compensation, net of tax$15.2
 $8.6
 $14.3

The following table summarizes information related to unrecognized share-based compensation costs as of December 31, 2016:
 Unrecognized
Cost
 Weighted-Average Period
   (years)
Stock options$2.6
 1.2
RSUs14.5
 1.3
Performance shares5.3
 1.7
 $22.4
  


75

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

SHARE-BASED COMPENSATION AWARDS

Stock options, RSUs, restricted shares and performance shares have been issued to officers and other management employees under the Company’s 1991 Plan.

Stock Options

Stock options generally vest after a one- to five-year period and have a maturity of ten years from the issuance date. Option exercise prices equal the closing price of the Company’s common shares on the date of grant. The estimated fair value of the options granted was calculated using a Black-Scholes option pricing model using the following assumptions:
 2016 2015 2014
Expected life (in years)6
 6
 5
Weighted-average volatility28% 31% 31%
Risk-free interest rate1.50% 1.50% 1.47-1.66%
Expected dividend yield3.10% 3.12% 3.59%

The Company uses historical data to estimate option exercise timing within the valuation model. Employees with similar historical exercise behavior with regard to timing and forfeiture rates are considered separately for valuation and attribution purposes. Expected volatility is based on historical volatility of the price of the Company’s common shares. The risk-free rate of interest is based on a zero-coupon U.S. government instrument over the expected life of the equity instrument. The expected dividend yield is based on actual dividends paid per share and the price of the Company’s common shares.

Options outstanding and exercisable as of December 31, 2016 and changes during the year ended were as follows:
 Number of Shares Weighted-Average Exercise Price Weighted-Average Remaining Contractual Term 
Aggregate Intrinsic Value (1)
 
 (per share) (in years)  
Outstanding at January 1, 20161.7
 $34.21
    
Expired or forfeited(0.4) $35.59
    
Exercised(0.1) $26.85
    
Granted0.5
 $27.39
    
Outstanding at December 31, 20161.7
 $31.98
 7 $
Options exercisable at December 31, 20160.9
 $33.99
 6 $
Options vested and expected to vest (2) at December 31, 2016
1.6
 $32.07
 7 $
(1)
The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s closing share price on the last trading day of the year in 2016 and the exercise price, multiplied by the number of “in-the-money” options) that would have been received by the option holders had all option holders exercised their options on December 31, 2016. The amount of aggregate intrinsic value will change based on the fair market value of the Company’s common shares.
(2)
The expected to vest options are the result of applying the pre-vesting forfeiture rate assumption to total outstanding non-vested options.

The aggregate intrinsic value of options exercised was minimal for the year ended December 31, 2016, and $0.7 and $2.1 for 2015 and 2014, respectively. The weighted-average grant-date fair value of stock options granted for the years ended December 31, 2016, 2015 and 2014 was $5.37, $7.04 and $6.75, respectively. Total fair value of stock options vested during the years ended December 31, 2016, 2015 and 2014 was $2.6, $2.7 and $1.8, respectively. Exercise of options during the years ended December 31, 2016, 2015 and 2014 resulted in cash receipts of $0.3, $3.5 and $14.6, respectively.

Restricted Stock Units

Each RSU provides for the issuance of one common share of the Company at no cost to the holder and are granted to both employees and non-employee directors. RSUs granted to employees prior to 2016 vest after a three- or seven-year period. RSUs granted to employees after 2016 ratably vest per annum over a three-year period and for non-employee directors cliff vest after one year. During the vesting period, employees and non-employee directors are paid the cash equivalent of dividends on RSUs. Non-vested employee RSUs are forfeited upon termination unless the Board of Directors determines otherwise.

76

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Non-vested RSUs outstanding as of December 31, 2016 and changes during the year ended were as follows:
 Number of
Shares
 Weighted-Average
Grant-Date
Fair Value
Non-vested at January 1, 20160.9
 $32.53
Forfeited(0.1) $31.40
Vested(0.2) $31.62
Granted (1)
0.6
 $26.77
Non-vested at December 31, 20161.2
 $29.50
(1)
The RSUs granted during the year ended December 31, 2016 include 41 thousand1-year RSUs to non-employee directors under the 1991 Plan. These RSUs have a weighted-average grant-date fair value of $27.42.

The weighted-average grant-date fair value of RSUs granted for the years ended December 31, 2016, 2015 and 2014 was $26.77, $32.74 and $35.25, respectively. The total fair value of RSUs vested during the years ended December 31, 2016, 2015 and 2014 was $7.2, $6.4 and $4.4, respectively.

Performance Shares

Performance shares are granted to employees and vest based on the achievement of certain performance objectives, as determined by the Board of Directors each year. Each performance share earned entitles the holder to one common share of the Company. The Company's performance shares include performance objectives that are assessed after a three-year period as well as performance objectives that are assessed annually over a three-year period. No shares are vested unless certain performance threshold objectives are met.

Non-vested performance shares outstanding as of December 31, 2016 and changes during the year ended were as follows:
 Number of
Shares
 Weighted-Average
Grant-Date
Fair Value
Non-vested at January 1, 2016 (1)
0.8
 $34.06
Forfeited(0.2) $30.39
Vested(0.1) $29.52
Adjustment0.1
 $34.75
Granted0.6
 $26.99
Non-vested at December 31, 20161.2
 $31.77
(1)
Non-vested performance shares are based on a maximum potential payout. Actual shares vested at the end of the performance period may be less than the maximum potential payout level depending on achievement of the performance objectives, as determined by the Board of Directors.

The weighted-average grant-date fair value of performance shares granted for the years ended December 31, 2016, 2015 and 2014 was $26.99, $32.50 and $38.07, respectively. The total fair value of performance shares vested during the years ended December 31, 2016, 2015 and 2014 was $3.1, $5.1 and $0.0, respectively.

Director Deferred Shares

Deferred shares have been issued to non-employee directors under the 1991 Plan. Deferred shares provide for the issuance of one common share of the Company at no cost to the holder. Deferred shares vest in either a six- or twelve-month period and are issued at the end of the deferral period. During the vesting period and until the common shares are issued, non-employee directors are paid the cash equivalent of dividends on deferred shares.

As of December 31, 2016, there were 0.1 non-employee director deferred shares vested and outstanding. There were no deferred shares granted in 2016 or 2015 The weighted-average grant-date fair value of deferred shares granted for the year ended December 31, 2014 was $29.73 per share. The aggregate intrinsic value of deferred shares released during the years ended December 31, 2016, 2015 and 2014 was $0.2, $0.2 and $0.1, respectively. Total fair value of deferred shares vested for the years ended December 31, 2016, 2015 and 2014 was $0.2, $0.0 and $0.9, respectively.

77

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Other Non-employee Share-Based Compensation

In connection with the acquisition of Diebold Colombia, S.A., in December 2005, the Company issued warrants to purchase 0.1 common shares with an exercise price of $46.00 per share and grant-date fair value of $14.66 per share. The grant-date fair value of the warrants was valued using the Black-Scholes option pricing model with the following assumptions: risk-free interest rate of 4.45 percent, dividend yield of 1.63 percent, expected volatility of 30 percent, and contractual life of six years. The warrants expired in December 2016.


NOTE 7: INCOME TAXES

The following table presents components of income (loss) from continuing operations before income taxes for the years ended December 31:
 2016 2015 2014
Domestic$(215.2) $(56.6) $(15.3)
Foreign(23.1) 102.4
 170.0
Total$(238.3) $45.8
 $154.7

The following table presents the components of income tax (benefit) expense from continuing operations for the years ended December 31:
 2016 2015 2014
Current     
U.S. federal$(67.2) $(2.0) $0.3
Foreign54.0
 38.2
 61.5
State and local(10.6) (0.6) 
Total current(23.8) 35.6
 61.8
Deferred     
U.S. federal3.6
 (38.3) (2.6)
Foreign(50.2) (11.1) (9.4)
State and local2.8
 0.1
 (2.4)
Total deferred(43.8) (49.3) (14.4)
Income tax (benefit) expense$(67.6) $(13.7) $47.4

In addition to the income tax (benefit) expense listed above for the years ended December 31, 2016, 2015 and 2014, income tax (benefit) expense allocated directly to shareholders equity for the same periods was $(1.8), $5.4 and $(38.5), respectively. The income tax (benefit) expense allocated directly to shareholders equity for the years ended December 31, 2016, 2015 and 2014 also includes (benefit) expense of $7.7, $(20.4) and $(9.2), respectively, related to current year movement in valuation allowance. Income tax (benefit) expense allocated to discontinued operations for the years ended December 31, 2016, 2015 and 2014 was $93.9, $9.6 and $6.2, respectively.


78

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

Income tax (benefit) expense attributable to income (loss) from continuing operations differed from the amounts computed by applying the U.S. federal income tax rate of 35 percent to pretax income (loss) from continuing operations. The following table presents these differences for the years ended December 31:
 2016 2015 2014
Statutory tax (benefit) expense$(83.4) $16.0
 $54.1
Brazil non-taxable incentive(5.8) (4.2) (15.5)
Valuation allowance14.9
 (0.7) 9.5
Brazil tax goodwill amortization
 
 (1.5)
Foreign tax rate differential(10.0) (19.4) (14.9)
Foreign subsidiary earnings13.7
 (9.1) 14.6
Accrual adjustments1.1
 1.5
 2.2
Business tax credits(0.7) (1.4) (2.4)
Non-deductible (non-taxable) items2.3
 4.2
 
Other0.3
 (0.6) 1.3
Income tax (benefit) expense$(67.6) $(13.7) $47.4

The effective tax rate for 2016 was 28.4 percent on the overall loss from continued operations. The benefit on the overall loss was negatively impacted by the Acquisition including a valuation allowance for certain post-acquisition losses and non-deductible acquisition related expenses. The overall effective tax rate was decreased further by the jurisdictional income (loss) mix and varying statutory rates within the acquired entities.

In 2015, the overall negative effective tax rate of (29.9) percent on the income from continued operations was primarily driven by the Company repatriation of high-taxed foreign earnings carrying a foreign tax credit benefit of $13.0. In addition, the passage of the Protecting Americans from Tax Hikes Act of 2015 R.R. 2029 (PATH Act), which extended the Controlled Foreign Corporation (CFC) look-through rules in Internal Revenue Code (IRC) section 954(c)(6) that exempted the foreign corporations' earnings from current taxation as well as the permanent extension of the research and experimentation credit benefited the overall effective tax rate by $5.6. The other major driver attributing to the overall negative effective tax rate was due to the combined income mix and varying statutory rates in the Company's foreign operations.

The Company recognizes the benefit of tax positions taken or expected to be taken in its tax returns in the consolidated financial statements when it is more likely than not that the position will be sustained upon examination by authorities. Recognized tax positions are measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon settlement.
Details of the unrecognized tax benefits are as follows:
 2016 2015
Balance at January 1$13.1
 $15.0
Increases (decreases) related to prior year tax positions34.8
 (0.4)
Increases related to current year tax positions2.5
 0.9
Settlements(3.4) (0.2)
Reduction due to lapse of applicable statute of limitations(3.8) (2.2)
Balance at December 31$43.2
 $13.1

The entire amount of unrecognized tax benefits, if recognized, would affect the Company’s effective tax rate. The 2016 increase related to prior year tax positions was impacted by the Acquisition resulting in an increase of $28.5 that was included in the preliminary estimated fair value of the liabilities as of the August 15, 2016 acquisition date.

The Company classifies interest expense and penalties related to the underpayment of income taxes in the consolidated financial statements as income tax expense. Consistent with the treatment of interest expense, the Company accrues interest income on overpayments of income taxes where applicable and classifies interest income as a reduction of income tax expense in the consolidated financial statements. As of December 31, 2016 and 2015, accrued interest and penalties related to unrecognized tax benefits totaled approximately $7.6 and $7.2, respectively.


79

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

It is reasonably possible that the total amount of unrecognized tax benefits will change during the next 12 months. The Company does not expect those changes to have a significant impact on its consolidated financial statements. The expected timing of payments cannot be determined with any degree of certainty.

As of December 31, 2016, the Company is under audit by the Internal Revenue Service (IRS) for tax years ended December 31, 2011, 2012 and 2013. The IRS completed its examination of the Company’s U.S. federal income tax returns for the years 2008-2010 and issued a Revenue Agent’s Report (RAR) during 2014. The Company appealed the findings in the RAR and a final agreement was reached with the IRS during 2016. The final RAR was issued by the IRS and approved by the Joint Committee on Taxation, a Committee of the U.S. Congress. The net tax deficiency, excluding interest, associated with the RAR was $2.1 after net operating loss utilization. All amounts, including interest, had been previously accrued. All U.S. federal tax years prior to 2011 are closed by statute. The Company is subject to tax examination in various U.S. state jurisdictions for tax years 2009 to the present, as well as various foreign jurisdictions for tax years 2009 to the present.

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31 are as follows:
 2016 2015
Deferred tax assets   
Accrued expenses$74.5
 $40.8
Warranty accrual19.7
 22.0
Deferred compensation16.2
 14.0
Allowance for doubtful accounts10.3
 11.9
Inventories26.1
 12.7
Deferred revenue19.1
 20.1
Pension and post-retirement benefits92.3
 70.4
Tax credits52.1
 62.5
Net operating loss carryforwards88.4
 58.5
Capital loss carryforwards1.8
 1.9
State deferred taxes17.1
 16.3
Other0.5
 12.1
 418.1
 343.2
Valuation allowance(87.8) (63.9)
Net deferred tax assets$330.3
 $279.3
    
Deferred tax liabilities   
Property, plant and equipment$39.7
 $20.5
Goodwill and intangible assets271.5
 17.6
Partnership interest3.7
 7.7
Undistributed earnings6.5
 7.3
Net deferred tax liabilities321.4
 53.1
Net deferred tax asset$8.9
 $226.2

Deferred income taxes reported in the consolidated balance sheets as of December 31 are as follows:
 2016 2015
Deferred income taxes - current assets$
 $168.8
Deferred income taxes - long-term assets309.5
 65.3
Other current liabilities
 (6.0)
Deferred income taxes - long-term liabilities(300.6) (1.9)
Net deferred tax asset$8.9
 $226.2


80

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The Company has elected to early adopt ASU 2015-17 for purposes of the 2016 annual period on a prospective basis. Accordingly, the 2015 prior period annual balances above have not been adjusted.

As of December 31, 2016, the Company had domestic and international net operating loss (NOL) carryforwards of $523.1, resulting in an NOL deferred tax asset of $88.4. Of these NOL carryforwards, $333.8 expire at various times between 2017 and 2037 and $189.3 does not expire. At December 31, 2016, the Company had a domestic foreign tax credit carryforward resulting in a deferred tax asset of $46.5 that will expire between 2020 and 2026 and a general business credit carryforward resulting in a deferred tax asset of $5.6 that will expire between 2034 and 2037.
The Company recorded a valuation allowance to reflect the estimated amount of certain foreign and state deferred tax assets that, more likely than not, will not be realized. The net change in total valuation allowance for the years ended December 31, 2016 and 2015 was an increase of $23.9 and a decrease of $24.1, respectively. The 2016 valuation allowance increase is currency driven relating mostly to the strengthening of the Brazil real compared to the previous year. In addition, $9.1 of the valuation allowance increase relates to the Acquisition.

For the years ended December 31, 2016 and 2015, provisions were made for foreign withholding taxes and estimated U.S. income taxes, less available tax credits, which may be incurred upon the remittance of certain undistributed earnings in foreign subsidiaries and foreign unconsolidated affiliates. Provisions have not been made for income taxes on $523.3 of undistributed earnings at December 31, 2016 in foreign subsidiaries and corporate joint ventures that are deemed permanently reinvested. Determination of the amount of unrecognized deferred income tax liabilities on these earnings is not practicable because such liability, if any, depends on certain circumstances existing if and when remittance occurs. A deferred tax liability will be recognized if and when the Company no longer plans to permanently reinvest these undistributed earnings.

NOTE 8: INVESTMENTS


The Company’s investments, primarily in Brazil, consist of certificates of deposit that are classified as available-for-sale and stated at fair value based upon quoted market prices. Unrealized gains and losses are recorded in AOCI. Realized gains and losses are recognized in interestinvestment income and are determined using the specific identification method. There were no0 realized gains from the sale of securities or proceeds from the sale of available-for-sale securities for the years ended December 31, 20162019 and 2015.2018.

The Company has strategic alliances that are not consolidated. The Company tests these strategic alliances annually, individually and in aggregate, to determine materiality. The Company owns 40.0 percent of Inspur JV or Inspur Financial Technology Service Co., Ltd (Inspur) and 43.6 percent of Aisino-Wincor Retail & Banking Systems (Shanghai) Co.,Ltd; (Aisino). The Company engages in transactions in the ordinary course of business. The Company's strategic alliances were determined to be immaterial to the Company and were accounted for under the equity method of investments.


The Company has deferred compensation plans that enable certain employees to defer receipt of a portion of their cash, 401(k) or share-based compensation and non-employee directors to defer receipt of director fees at the participants’ discretion. For deferred cash-based compensation, the Company established rabbi trusts (refer to note 15), which are recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation liability is recorded at fair value within other long-term liabilities. Realized and unrealized gains and losses on marketable securities in the rabbi trusts are recognized in interest income.
 

81

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The Company’s investments respectively, consist of the following:
 Cost Basis Unrealized Gain Fair Value
As of December 31, 2019     
Short-term investments     
Certificates of deposit$10.0
 $
 $10.0
Long-term investments     
Assets held in a rabbi trust$5.5
 $0.7
 $6.2
      
As of December 31, 2018     
Short-term investments     
Certificates of deposit$33.5
 $
 $33.5
Long-term investments:     
Assets held in a rabbi trust$6.5
 $(0.2) $6.3

 Cost Basis Unrealized Gain Fair Value
As of December 31, 2016     
Short-term investments     
Certificates of deposit$64.1
 $
 $64.1
Long-term investments     
Assets held in a rabbi trust$7.9
 $0.6
 $8.5
      
As of December 31, 2015     
Short-term investments     
Certificates of deposit$39.9
 $
 $39.9
Long-term investments:     
Assets held in a rabbi trust$9.3
 $
 $9.3


Securities and other investments also includesincluded a cash surrender value of insurance contracts of $77.8$15.2 and $75.9$11.1 as of December 31, 20162019 and 2015, respectively. In addition, it includes2018, respectively, as well as an interest rate swap asset carrying value of $8.4$4.8 as of December 31, 2016,2018, which also representsrepresented fair value (refer to note 19)18). As of December 31, 2019 there was 0 interest rate swap long term asset.


The Company has certain strategic alliances that are not consolidated. The Company tests these strategic alliances annually, individually and in the aggregate, to determine materiality. The Company owns 40.0 percent of Inspur (Suzhou) Financial Technology Service Co. Ltd. (Inspur JV) and 43.6 percent of Aisino-Wincor Retail & Banking Systems (Shanghai) Co., Ltd. (Aisino JV). The Company engages in transactions in the ordinary course of business with its strategic alliances. The Company's strategic alliances are not significant subsidiaries and are accounted for under the equity method of investments. As of December 31, 2019, the Company had accounts receivable and accounts payable balances with these strategic alliances of $10.3 and $11.8, respectively, which are included in trade receivables, less allowances for doubtful accounts and accounts payable on the consolidated balance sheets. During the fourth quarter of 2018, the Company recorded a charge of $19.2 for its investment in its Aisino strategic alliance as a result of the weakening banking market in China. The charge was included in equity in (loss) earnings of unconsolidated subsidiaries, net in its consolidated statements of operations. The Company continues to assess these strategic alliances as part of the optimization of its portfolio of businesses, which may include the exit or restructuring of these businesses.
NOTE 9: FINANCE LEASE RECEIVABLES

In May 2017, the Company announced a strategic partnership with Kony, a leading enterprise mobility and application company, to offer white label mobile application solutions for financial institutions and retailers. In September 2019, the Company's interest in Kony was sold for cash proceeds of $21.3. The Company's carrying value in Kony was $14.0, resulting in a gain of $7.3.

The Company provides financing arrangements to customers purchasing its products. These financing arrangements are largely classified and accounted for as sales-type leases.


The following table presents finance lease receivables sold by the Company for the years ended December 31:
 2016 2015 2014
Finance lease receivables sold$7.4
 $10.6
 $22.0
 2019 2018 2017
Finance lease receivables sold$2.7
 $11.1
 $



71

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table presents the components of finance lease receivables as of December 31:
 2019 2018
Gross minimum lease receivable$41.8
 $39.0
Allowance for credit losses(0.3) (0.4)
Estimated unguaranteed residual values0.2
 0.4
 41.7
 39.0
Less:   
Unearned interest income(2.8) (3.0)
Unearned residuals
 (0.1)
 (2.8) (3.1)
Total$38.9
 $35.9

 2016 2015
Gross minimum lease receivable$63.3
 $76.0
Allowance for credit losses(0.3) (0.5)
Estimated unguaranteed residual values3.7
 5.2
 66.7
 80.7
Less:   
Unearned interest income(2.9) (4.4)
Unearned residuals(0.1) (1.4)
 (3.0) (5.8)
Total$63.7
 $74.9


Future minimum payments due from customers under finance lease receivables as of December 31, 20162019 are as follows:
2020$10.9
20217.4
20227.3
20237.2
20246.4
Thereafter2.6
 $41.8

2017$39.5
20188.9
20196.1
20204.1
20212.4
Thereafter2.3
 $63.3


82

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 10: ALLOWANCE FOR CREDIT LOSSES

The following table summarizes the Company’s allowance for credit losses and amount of financing receivables evaluated for impairment:
  Finance
Leases
 Notes
Receivable
 Total
Allowance for credit losses      
Balance at January 1, 2015 $0.4
 $4.1
 $4.5
Provision for credit losses 0.2
 
 0.2
Write-offs (0.1) 
 (0.1)
Balance at December 31, 2015 $0.5
 $4.1
 $4.6
Write-offs (0.2) 
 (0.2)
Balance at December 31, 2016 $0.3
 $4.1
 $4.4


The Company's combined allowance of $4.4for finance receivables and $4.6notes receivables was $0.1 and $0.3 for the years ended December 31, 20162019 and 2015,2018, respectively, all resulted from individual impairment evaluation. As of December 31, 2016,2019, finance leases and notes receivables individually evaluated for impairment were $62.2$38.9 and $20.7,$4.9, respectively, of which $22.8 and $11.7, respectively, relates to the Acquisition, were assessed with no provision recorded. As of December 31, 2015,2018, finance leases and notes receivables individually evaluated for impairment were $75.3$35.9 and $22.5, respectively. As of December 31, 2016 and 2015, the Company’s financing receivables in LA$4.9, respectively, were $30.3 and $58.8, respectively. The decrease is related primarily to the strengthening U.S. dollar compared to the Brazil real and recurring customer payments for financing arrangements in LA.assessed with no provision recorded.


The Company records interest income and any fees or costs related to financing receivables using the effective interest method over the term of the lease or loan. The Company reviews the aging of its financing receivables to determine past due and delinquent accounts. Credit quality is reviewed at inception and is re-evaluated as needed based on customer-specific circumstances. Receivable balances 60 days to 89 days past due are reviewed and may be placed on nonaccrual status based on customer-specific circumstances. Receivable balances are placed on nonaccrual status upon reaching greater than 89 days past due. Upon receipt of payment on nonaccrual financing receivables, interest income is recognized and accrual of interest is resumed once the account has been made current or the specific circumstances have been resolved.


As of December 31, 20162019 and 2015,2018, the recorded investment in past-due financing receivables on nonaccrual status was $0.4minimal and $0.7, respectively, and there was no recorded investment in finance receivables was past due 90 days or more and still accruing interest. The recorded investment in impaired notes receivable was $4.1 as of December 31, 2016 and 2015 and was fully reserved.


The following table summarizes the Company’s agingallowances for doubtful accounts:
 2019 2018 2017
Balance at January 1$58.2
 $71.7
 $50.4
Charged to costs and expenses24.4
 22.8
 54.9
Charged to other accounts (1)
(0.9) (4.1) 1.4
Deductions (2)
(39.5) (32.2) (35.0)
Balance at December 31$42.2
 $58.2
 $71.7

(1)Net effects of past-due notes receivable balances:foreign currency translation.
(2)Uncollectible accounts written-off, net of recoveries.


72
  December 31,
  2016 2015
30-59 days past due $0.1
 $0.1
60-89 days past due 
 
> 89 days past due 3.9
 3.0
Total past due $4.0
 $3.1


NOTE 11: INVENTORIES

The following table summarizes the major classes of inventories as of December 31:
 2016 2015
Finished goods$330.5
 $145.8
Service parts235.2
 155.7
Raw materials and work in process172.0
 67.8
Total inventories$737.7
 $369.3

Certain inventory items of $19.7 were reclassified as of December 31, 2015 from service parts to raw materials and work in process to conform with the current presentation. The increase in inventory from December 31, 2015 is primarily related to the Acquisition.

83

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)



NOTE 8: GOODWILL AND OTHER ASSETS

The Company’s 3 reportable operating segments are Eurasia Banking, Americas Banking and Retail. The Company has allocated goodwill to its Eurasia Banking, Americas Banking and Retail reportable operating segments. The changes in carrying amounts of goodwill within the Company's segments are summarized as follows:
 Eurasia Banking Americas Banking Retail Total
Goodwill$608.3
 $445.0
 $283.1
 $1,336.4
Accumulated impairment losses(168.7) (122.0) 
 (290.7)
Balance at January 1, 2018$439.6
 $323.0
 $283.1
 $1,045.7
Transferred to assets held for sale(0.8) (0.3) (43.4) (44.5)
Currency translation adjustment(8.9) (7.4) (6.5) (22.8)
Goodwill$598.6
 $437.3
 $233.2
 $1,269.1
Impairment(123.0) 
 (57.2) (180.2)
Accumulated impairment losses(291.7) (122.0) (57.2) (470.9)
Balance at December 31, 2018$306.9
 $315.3
 $176.0
 $798.2
Divestitures(0.4) 
 (3.9) (4.3)
Transferred to assets held for sale(11.7) 
 
 (11.7)
Currency translation adjustment(7.3) (6.0) (4.9) (18.2)
Goodwill$579.2
 $431.3
 $224.4
 $1,234.9
Accumulated impairment losses(291.7) (122.0) (57.2) (470.9)
Balance at December 31, 2019$287.5
 $309.3
 $167.2
 $764.0


Goodwill.In the fourth quarter of 2019 in connection with the annual goodwill impairment test, the Company estimated the fair value of its reporting units using a combination of the income valuation and market approach methodologies. The determination of the fair value of a reporting unit requires significant estimates and assumptions, including significant unobservable inputs. The key inputs included, but were not limited to, discount rates, terminal growth rates, market multiple data from selected guideline public companies, management’s internal forecasts which include numerous assumptions such as projected net sales, gross profit, sales mix, operating and capital expenditures and earnings before interest and taxes margins, among others. Accordingly, 0 impairment resulted from the annual goodwill impairment test in any of the Company's reporting units.

The Company identified four reporting units, which are Eurasia Banking, Americas Banking, EMEA Retail and Rest of World Retail. Management determined that the Eurasia Banking and EMEA Retail reporting units both had a cushion of approximately 40 percent when compared to their carrying amounts. The Americas Banking reporting unit had significant excess fair value or cushion when compared to its carrying amount. Rest of World Retail had no carrying value as of December 31, 2019. Changes in certain assumptions or the Company's failure to execute on the current plan could have a significant impact to the estimated fair value of the reporting units.

The Company wrote-off $4.3 of goodwill during the year ended December 31, 2019, as a result of the divestiture of certain non-core businesses in Eurasia Banking and Retail. Additionally, the Company reclassified $11.7 of goodwill based on relative fair value to assets held for sale during the year ended December 31, 2019 related to non-core businesses in Eurasia Banking.

Other Assets. Other assets consists of net capitalized computer software development costs, patents, trademarks and other intangible assets. Where applicable, other assets are stated at cost and, if applicable, are amortized ratably over the relevant contract period or the estimated life of the assets. Fees to renew or extend the term of the Company’s intangible assets are expensed when incurred.


73

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following summarizes information on intangible assets by major category:
   December 31, 2019 December 31, 2018
 Weighted-average remaining useful lives 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships, net6.2 years $698.7
 $(251.0) $447.7
 $712.2
 $(179.1) $533.1
              
Internally-developed software1.8 years 178.2
 (132.2) 46.0
 189.6
 (118.9) 70.7
Development costs non-software1.2 years 51.5
 (47.5) 4.0
 52.5
 (44.3) 8.2
Other2.9 years 79.3
 (74.7) 4.6
 79.5
 (66.9) 12.6
Other intangible assets, net  309.0
 (254.4) 54.6
 321.6
 (230.1) 91.5
Total
 $1,007.7
 $(505.4) $502.3
 $1,033.8
 $(409.2) $624.6


Amortization expense on capitalized software of $30.6, $33.7 and $34.6 was included in cost of sales for 2019, 2018 and 2017, respectively. The Company's total amortization expense, including deferred financing costs, was $143.9, $153.4 and $159.3 for the years ended December 31, 2019, 2018 and 2017, respectively. The expected annual amortization expense is as follows:
 Estimated amortization
2020$97.6
202187.1
202284.4
202382.3
202480.6
 $432.0


The Company recorded impairment charges of $30.2 in 2019 related primarily related to capitalized software in addition to assets from a non-core business transferred to assets held for sale.

NOTE 12: PROPERTY, PLANT9: GUARANTEES AND EQUIPMENTPRODUCT WARRANTIES


The Company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, customers, regulatory agencies and insurance providers. If the Company is not able to make payment, the suppliers, customers, regulatory agencies and insurance providers may draw on the pertinent bank. At December 31, 2019, the maximum future contractual obligations relative to these various guarantees totaled $108.2, of which $25.2 represented standby letters of credit to insurance providers, and 0 associated liability was recorded. At December 31, 2018, the maximum future payment obligations relative to these various guarantees totaled $135.2, of which $27.5 represented standby letters of credit to insurance providers, and 0 associated liability was recorded.

The following isCompany provides its customers a summary of property, plantstandard manufacturer’s warranty and equipment,records, at cost less accumulated depreciation and amortization as of December 31:
 Estimated Useful Life
(years)
 2016 2015
Land and land improvements 0-15 $16.9
 $6.1
Buildings and building improvements15-30 129.8
 57.7
Machinery, tools and equipment 5-12 121.0
 83.5
Leasehold improvements (1)
10 29.4
 22.1
Computer equipment3 133.8
 58.4
Computer software 5-10 224.7
 188.4
Furniture and fixtures 5-8 75.0
 62.0
Tooling 3-5 123.1
 104.5
Construction in progress  10.3
 26.3
Total property plant and equipment, at cost  $864.0
 $609.0
Less accumulated depreciation and amortization  477.0
 433.7
Total property plant and equipment, net  $387.0
 $175.3
(1)
The estimated useful life for leasehold improvements is the lesser of 10 years or the term of the lease.

During 2016, 2015 and 2014, depreciation expense, computed on a straight-line basis over the estimated useful livestime of the related assets, was $61.8, $40.7sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and $48.2, respectively.cost of replacement parts.


Changes in the Company’s warranty liability balance are illustrated in the following table:
 2019 2018
Balance at January 1$40.1
 $76.7
Current period accruals52.3
 22.5
Current period settlements(52.7) (52.3)
Currency translation(2.8) (6.8)
Balance at December 31$36.9
 $40.1



74

NOTE 13: GOODWILL AND OTHER ASSETS

The changes in carrying amounts of goodwill within the Company’s segments are summarized as follows:
 NA AP EMEA LA Unallocated Total
Goodwill$76.4
 $40.0
 $168.7
 $143.7
 
 $428.8
Accumulated impairment losses(13.2) 
 (168.7) (108.8) 
 (290.7)
Balance at January 1, 201563.2
 40.0
 
 34.9
 
 138.1
Goodwill acquired39.7
 
 
 
 
 39.7
Currency translation adjustment(3.4) (2.4) 
 (10.5) 
 (16.3)
Goodwill112.7
 37.6
 168.7
 133.2
 
 452.2
Accumulated impairment losses(13.2) 
 (168.7) (108.8) 
 (290.7)
Balance at December 31, 201599.5
 37.6
 
 24.4
 
 161.5
Goodwill acquired
 
 
 
 882.6
 882.6
Goodwill adjustment(0.5) 
 
 
 
 (0.5)
Currency translation adjustment1.8
 (0.4) 
 4.2
 (50.9) (45.3)
Goodwill114.0
 37.2
 168.7
 137.4
 831.7
 1,289.0
Accumulated impairment losses(13.2) 
 (168.7) (108.8) 
 (290.7)
Balance at December 31, 2016$100.8
 $37.2
 $
 $28.6
 $831.7
 $998.3

Goodwill.In the fourth quarter of 2016, goodwill was reviewed for impairment based on a two-step test, which resulted in no impairment in any of the Company's reporting units. Management determined that the LA and AP reporting units had excess fair value of approximately $65.8 or 18.3 percent and approximately $56.1 or 21.5 percent, respectively, when compared to their carrying amounts. The Domestic and Canada reporting unit, included in the NA reportable segment, had excess fair value greater than 100.0 percent when compared to its carrying amount.

In August 2016, the Company acquired Diebold Nixdorf AG. The unallocated portion of acquired goodwill as of December 31, 2016 of $831.7 is attributable to Diebold Nixdorf AG. In connection with the business combination agreement related to the

84

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Acquisition,NOTE 10: RESTRUCTURING

The following table summarizes the Company announcedimpact of the realignment of its lines of business to drive greater efficiency and further improve customer service. The Company began evaluating and assessing the line of business reporting structure and its impactCompany’s restructuring charges on the allocationconsolidated statements of operations for the Diebold Nixdorf AG acquired goodwill among the reporting units. The Company does not anticipate the assessment to be completed until the first quarter of 2017. Beginning with the first quarter of 2017, the Company anticipates allocating goodwill to its reporting units based on the conclusion of the assessment on the following lines of business: Software, Systems, and Services.years ended December 31:

 2019 2018 2017
Cost of sales - services$8.0
 $17.8
 $27.3
Cost of sales - products1.7
 10.8
 1.9
Selling and administrative expense37.4
 33.4
 21.3
Research, development and engineering expense3.0
 3.0
 (1.1)
Loss on sale of real estate0.1
 
 
Total$50.2
 $65.0
 $49.4


The acquired Diebold Nixdorf AG goodwill is primarilyfollowing table summarizes the result of anticipated synergies achieved through increased scale, a streamlined portfolio of products and solutions, higher utilization ofCompany’s restructuring charges by reporting segment for the service organization, workforce rationalization in overlapping regions and shared back office resources. The Company also expects that, after completion of the Acquisition and integration, it will generate strong free cash flow, which would be used to make investments in innovative software and solutions and reduce debt.years ended December 31:

 2019 2018 2017
Severance     
Eurasia Banking$13.5
 $37.1
 $24.6
Americas Banking1.8
 8.9
 4.2
Retail9.7
 13.3
 14.8
Corporate25.1
 5.7
 5.8
Total severance50.1
 65.0
 49.4
      
Other - Americas Banking0.1
 
 
Total$50.2
 $65.0
 $49.4

In March 2015, the Company acquired Phoenix, a leader in developing innovative multi-vendor software solutions for ATMs and a host of other FSS applications.
DN Now

During the second quarter of 2018, the Company began implementing DN Now to deliver greater, more sustainable profitability. The gross annualized savings target for DN Now is approximately $440 through 2021, of which $130 is expected to be realized during 2020. In order to achieve these savings, the Company has and will continue to restructure the workforce, integrate and optimize systems and processes, transition workloads to lower cost locations and consolidate real estate holdings. Additional near-term activities include continuation of the services modernization plan, rationalizing of the Company's product and software portfolio and further reducing the Company's selling and administrative expense. The Company incurred restructuring charges of $50.2 and $58.9 for the years ended December 31, 2019 and 2018, respectively, related to DN Now. The Company anticipates additional restructuring costs of approximately $50 to $70 through the end of the plan primarily related to severance anticipated for completion of the Company's transformation throughout the three solution segments and corporate.

Completed Plans

DN2020 Plan. As of August 15, 2016, the date of the Acquisition, the Company launched a multi-year integration and transformation program, known as DN2020. The Company incurred restructuring charges primarily related to severance of $6.0 and $47.0 for the years ended December 31, 2018 and 2017, respectively, related to this plan.

Strategic Alliance Plan. On November 10, 2016, the Company adjustedentered into a strategic alliance with the preliminary goodwill by $(0.5) primarilyInspur Group, a Chinese cloud computing and data center company, to reflect adjustments todevelop, manufacture and distribute Systems solutions in China. The Company incurred restructuring charges of $0.1 and $2.4 for the finalization of deferred income taxes.

Other Assets. Other assets consists of net capitalized computer software development costs, patents, trademarks and other intangible assets. Where applicable, other assets are stated at cost and, if applicable, are amortized ratably over the relevant contract period or the estimated life of the assets. Fees to renew or extend the term of the Company’s intangible assets are expensed when incurred.

During the fourth quarter of 2016, the Company recorded a $9.8 impairment charge related to redundant legacy Diebold internally-developed software and an indefinite-lived trade name in NA as a result of the Acquisition.

For the yearyears ended December 31, 2015, the Company recorded other asset-related impairment charges of $18.9. As of March 31, 2015, the Company agreed to sell its equity interest in its Venezuela joint venture to its joint venture partner2018 and recorded a $10.3 impairment of assets in the first quarter of 2015. On April 29, 2015, the Company closed the sale for the estimated fair market value and recorded a $1.0 reversal of impairment of assets based on final adjustments in the second quarter of 2015, resulting in a $9.3 impairment of assets for the six months ended June 30, 2015. During the remainder of 2015, the Company incurred an additional $0.42017, respectively, related to uncollectible accounts receivable, which is included in selling and administrative expenses on the consolidated statements of operations. Additionally, the Company recorded an impairment related to other intangibles in LA in the second quarter of 2015 and an impairment of $9.1 related to redundant legacy Diebold internally-developed software as a result of the acquisition of Phoenix in the first quarter of 2015 in which the carrying amounts of the assets were not recoverable.this plan.


The following summarizes information on intangible assets by major category:
 December 31, 2016 December 31, 2015
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Internally-developed
software
$151.0
 $(53.2) $97.8
 $92.4
 $(48.5) $43.9
Development costs non-software48.4
 (9.7) 38.7
 1.1
 (0.6) 0.5
Customer relationships621.7
 (25.4) 596.3
 1.8
 (0.3) 1.5
Other intangibles85.3
 (45.2) 40.1
 58.9
 (37.3) 21.6
Total$906.4
 $(133.5) $772.9
 $154.2
 $(86.7) $67.5

Amortization expense on capitalized software of $24.4, $14.5 and $18.3 was included in product cost of sales for 2016, 2015 and 2014, respectively.


8575

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


The following table summarizes the Company's cumulative total restructuring costs as of December 31, 2019 for the respective plans:
 DN Now DN2020 Plan Strategic Alliance  
 Severance Other Severance Severance Total
Eurasia Banking$46.8
 $
 $51.5
 $8.2
 $106.5
Americas Banking10.4
 0.1
 13.6
 
 24.1
Retail22.2
 
 15.6
 
 37.8
Corporate29.6
 
 15.1
 
 44.7
Total$109.0
 $0.1
 $95.8
 $8.2
 $213.1


The following table summarizes the Company’s restructuring accrual balances and related activity:
Balance at January 1, 2017$89.9
Liabilities incurred49.4
Liabilities acquired(8.2)
Liabilities paid/settled(77.1)
Balance at December 31, 2017$54.0
Liabilities incurred65.0
Liabilities paid/settled(62.1)
Balance at December 31, 2018$56.9
Liabilities incurred50.2
Liabilities paid/settled(64.5)
Balance at December 31, 2019$42.6



76

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 14:11: DEBT


Outstanding debt balances were as follows:
 December 31,
 2019 2018
Notes payable – current   
Uncommitted lines of credit$5.0
 $20.9
Term Loan A-1 Facility16.3
 16.3
Term Loan B Facility - USD4.8
 4.8
Term Loan B Facility - Euro4.7
 4.8
Other1.7
 2.7
 $32.5
 $49.5
Long-term debt   
Revolving credit facility$
 $125.0
2022 Term Loan A Facility370.3
 
Term Loan A-1 Facility602.6
 625.6
Term Loan B Facility - USD404.0
 413.2
Term Loan B Facility - Euro395.1
 411.9
Term Loan A Facility
 126.3
Delayed Draw Term Loan A Facility
 160.5
2024 Senior Notes400.0
 400.0
Other1.3
 2.4
 2,173.3
 2,264.9
Long-term deferred financing fees(64.6) (74.9)
 $2,108.7
 $2,190.0

 December 31,
 2016 2015
Notes payable – current   
Uncommitted lines of credit$9.4
 $19.2
Term Loan A Facility17.3
 11.5
Term Loan B Facility - USD10.0
 
Term Loan B Facility - Euro3.7
 
European Investment Bank63.1
 
Other3.4
 1.3
 $106.9
 $32.0
Long-term debt   
Revolving credit facility$
 $168.0
Term Loan A Facility201.3
 218.5
Term Loan B Facility - USD787.5
 
Term Loan B Facility - Euro363.5
 
2024 Senior Notes400.0
 
2006 Senior Notes
 225.0
Other0.8
 1.6
 1,753.1
 613.1
Long-term deferred financing fees(61.7) (6.9)
 $1,691.4
 $606.2


As of December 31, 2016,2019, the Company had various international, short-term uncommitted lines of credit with borrowing limits of $208.0.$41.7. The weighted-average interest rate on outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 20162019 and 20152018 was 9.879.03 percent and 5.668.80 percent, respectively. The increase in the weighted-average interest rate is attributable to the change in mix of borrowings of foreign entities. Short-term uncommitted lines mature in less than one year. The amount available under the short-term uncommitted lines at December 31, 20162019 was $198.6.$36.7.


The cash flows related to debt borrowings and repayments were as follows:
 December 31,
 2016 2015
Revolving debt borrowings (repayments), net$(178.0) $155.8
    
Proceeds from Term Loan B Facility ($1,000.0) under the Credit Agreement$990.0
 $
Proceeds from Term Loan B Facility (€350.0) under the Credit Agreement398.1
 
Proceeds from 2024 Senior Notes393.0
 
International short-term uncommitted lines of credit borrowings56.6
 135.8
Other debt borrowings$1,837.7
 $135.8
    
Payments on 2006 Senior Notes$(225.0) $(9.9)
Payments on Term Loan A Facility under the Credit Agreement(11.5) (2.9)
Payments on Term Loan B Facility - USD under the Credit Agreement(202.5) 
Payments on Term Loan B Facility - Euro under the Credit Agreement(0.9) 
International short-term uncommitted lines of credit and other repayments(222.6) (155.9)
Other debt repayments$(662.5) $(168.7)

The Company entered into a revolving and term loan credit agreement (the Credit Agreement), dated as of November 23, 2015, among the Company and certain of the Company's subsidiaries, as borrowers, JPMorgan Chase Bank, N.A., as Administrative Agent, and the lenders named therein. The Credit Agreement included, among other things, mechanics for the Company’s existing

8677

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


The cash flows related to debt borrowings and repayments were as follows:
 December 31,
 2019 2018
Revolving debt (repayments) borrowings, net$(125.0) $50.0
    
Proceeds from 2022 Term Loan A Facility under Credit Agreement$374.3
 $
Proceeds from Term Loan A-1 Facility under the Credit Agreement
 650.0
International short-term uncommitted lines of credit borrowings23.5
 75.9
Other debt borrowings$397.8
 $725.9
    
Payments on Term Loan A Facility under the Credit Agreement$(126.3) $(75.0)
Payments on Delayed Draw Term Loan A Facility under the Credit Agreement(160.5) (83.2)
Payments on Term Loan A-1 Facility under the Credit Agreement(23.0) (8.1)
Payments on Term Loan B Facility - USD(9.2) (53.0)
Payments on Term Loan B Facility - Euro(8.8) (55.6)
Payments on 2022 Term Loan A Facility under Credit Agreement(4.0) 
International short-term uncommitted lines of credit and other repayments(43.9) (62.8)
Other debt repayments$(375.7) $(337.7)


The Company had a revolving and term loan A facilitiescredit agreement (the Credit Agreement), with a revolving facility of up to be refinanced under the Credit Agreement. On December 23, 2015, the Company entered into a Replacement Facilities Effective Date Amendment, which amended the Credit Agreement, among the Company, certain of the Company’s subsidiaries, the lenders identified therein and JPMorgan Chase Bank, N.A., as Administrative Agent, pursuant to which the Company refinanced its $520.0 revolving and $230.0 term loan A senior unsecured credit facilities (which have been terminated and repaid in full) with, respectively, a new unsecured revolving facility$412.5 (the Revolving Facility) in an amountas of up to $520.0 and a new (non-delayed draw) unsecured term loan A facility (the Term Loan A Facility) on substantially the same terms as the Delayed Draw Term Facility (as defined in the Credit Agreement) in the amount of up to $230.0. The Delayed Draw Term Facility of $250.0 may be drawn up to one year after the closing date of the Acquisition. The Revolving Facility and Term Loan A Facility are subject to the same maximum consolidated net leverage ratio and minimum consolidated interest coverage ratio as the Delayed Draw Term Facility. On December 23, 2020, the Term Loan A Facility will mature and the Revolving Facility will automatically terminate.31, 2019. The weighted-average interest rate on outstanding revolving credit facility borrowings as of December 31, 20162019 and December 31, 20152018 was 2.566.01 percent and 2.335.97 percent, respectively, which is variable based on the LIBOR. The amount available under the revolving credit facility as of December 31, 20162019 was $520.0.$387.3, after excluding $25.2 in letters of credit.

On April 19, 2016, the Company issued $400.0 aggregate principal amount of 2024 Senior Notes in an offering, which were registered with the SEC in October 2016 in connection with the Acquisition. The 2024 Senior Notes are and will be guaranteed by certain of the Company’s existing and future domestic subsidiaries.

Also in April 2016, allocation and pricing of the Term Loan B Facility provided under the Credit Agreement (which the Term Loan B Facility was used to provide part of the financing for the Acquisition) was completed. The Term Loan B Facility consists of a $1,000.0 U.S. dollar-denominated tranche that bears interest at LIBOR plus an applicable margin of 4.50 percent (or, at the Company’s option, prime plus an applicable margin of 3.50 percent), and a €350.0 euro-denominated tranche that will bear interest at the EURIBOR plus an applicable margin of 4.25 percent. Each tranche was funded during the second quarter of 2016 at 99 percent of par.


On May 6 and August 16, 2016, the Company entered into the Second and Third Amendments to the Credit Agreement, which re-denominated a portion of the Term Loan B Facility into euros and guaranteed the prompt and complete payment and performance of the obligations when due under the Credit Agreement. On February 14,9, 2017, the Company entered into the Fourth Amendmentan incremental amendment to theits Credit Agreement (the Incremental Agreement) which released certain restrictions onreduced the initial term loan B facility (the Term Loan B Facility) of a $1,000.0 USD-denominated tranche to $475.0. The reduction was funded using the $250.0 proceeds drawn from the Delayed Draw Term Loan A effective immediately.Facility, a replacement of $70.0 with Term Loan B Facility - Euro and previous principal payments.


The Credit Agreement financial ratios at December 31, 2016 are as follows:

Incremental Amendment also renewed the repricing premium of 1.00 percent in relation to the Term Loan B Facility to the date that is six months after the Incremental Effective Date, removed the requirements to prepay the repriced Dollar Term Loan and the repriced Euro Term Loan upon any asset sale or casualty event if the Company is below a maximum total net debt to adjusted EBITDA leverage ratio of 4.50 as of December 31, 2016 (reducing2.5:1.0 on a pro forma basis for such asset sale or casualty event and provides additional restricted payments and investment carveouts in regards to 4.25 on December 31, 2017, further reduced to 4.00 on December 31, 2018, and further reduced to 3.75 on June 30, 2019); and
a minimum adjusted EBITDA to net interest expense coverage ratio of not less than 3.00

The key affirmative and negative covenants ofassets acquired with the Acquisition. All other material provisions under the Credit Agreement include:were unchanged.

On August 30, 2018, the Company entered into a sixth amendment and incremental amendment (the Sixth Amendment) to its Credit Agreement. The Sixth Amendment amended the financial covenants and established a new senior secured incremental term A-1 facility in an aggregate principal amount of $650.0 (Term Loan A-1 Facility) and made certain other changes to the Credit Agreement. Following the execution of the Sixth Amendment, the Company has executed, and has caused certain of its subsidiaries to execute, certain foreign security and guaranty documents for the benefit of the secured parties under the Credit Agreement that provide for guarantees by, and additional security with respect to the equity interests in and the stock of certain foreign subsidiaries.

The interest rate with respect to the Term Loan A-1 Facility is based on, at the Company's option, either the alternative base rate (ABR) plus 8.25 percent or a eurocurrency rate plus 9.25 percent. The Term Loan A-1 Facility will mature in August 2022, the fourth Anniversary of the Sixth Amendment. The Term Loan A-1 Facility is subject to a maximum consolidated net leverage ratio, a minimum consolidated interest coverage ratio and certain covenant reset triggers (Covenant Reset Triggers) as described in the Sixth Amendment. Upon the occurrence of any Covenant Reset Trigger, the financial covenant levels will automatically revert to the previous financial covenant levels in effect prior to the Sixth Amendment.

On August 7, 2019, the Company entered into a seventh amendment (the Seventh Amendment) to its Credit Agreement. The Seventh Amendment amends and extends certain of the Term A Loans, Revolving Credit Commitments and Revolving Credit Loans maturing on December 23, 2020 (collectively, the 2020 Facilities), to April 30, 2022, to be effected by an exchange of 2020 Term A Loans, 2020 Revolving Credit Commitments and 2020 Revolving Credit Loans for 2022 Term A Loans, 2022 Revolving Credit Commitments and 2022 Revolving Credit Loans, respectively.

Affirmative CovenantsNegative Covenants - Limitations on
pay principal and interest on timemerger, consolidation and fundamental changes
mandatory prepaymentssale of assets
timely financial reporting (including compliance certificate)investments and acquisitions
use of proceedsliens and security interests
notice of defaultstransactions with affiliates
continue with line of businessdividends and other restricted payments
paying taxesnegative pledge clause
maintain insurancerestrictions on subsidiary distributions
compliance with applicable lawshedges for financial speculation
maintain property and title to propertyreceivable indebtedness
provide updates to guaranties and collateral when acquiring new assets or subsidiariesincurrence of indebtedness (secured, unsecured and subordinated)
engage in periodic credit rating reviewspayments of junior/unsecured/subordinated debt
perfecting security interest on material U.S. based assetsorganizational documents amendments


8778

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Mandatory prepayments are required if
Additionally, the Company also raised $116.7 of new 2022 Term A Loan financing to fund commitment reduction of the 2020 Revolving Credit Commitments, paydown of the 2020 Revolving Credit Loans and payoff of the remaining 2020 Term A Loans. As a result, the Company has $343.8 and $68.7 in 2022 and 2020 Revolving Credit Commitments, respectively, as well as $370.3 in outstanding revolving loans or facility lettersprincipal amount of credit exceed the aggregate revolving credit commitments, including due to currency fluctuations if difference is greater than 105 percent, the excess loans must be repaid or facility letters2022 Term A Loan as of credit must be cash collateralized. Voluntary prepayments require one business day notice for floating rate loans in $1.0 or multiples thereof and three business days for euro currency rate loans in $5.0 or $1.0 multiples thereof. There is a prepayment premiumDecember 31, 2019.

The interest rates with respect to the 2022 Facilities are based on, at the Company’s option, adjusted LIBOR or an alternative base rate, in each case plus an applicable margin tied to the Company’s then applicable total net leverage ratio. Such applicable margins range from, for LIBOR-based 2022 Term B Facility only. Until May 6, 2017, if there is a repricing event, where theA Loans, 1.25 percent to 4.75 percent, for LIBOR-based 2022 Revolving Loans, 1.25 percent to 4.25 percent, and for base-rate 2022 Term B Facility is refinanced or amended to reduce the yield, there is a prepayment premium ofA Loans and 2022 Revolving Loans, 1.00 percent refinanced or amended. Other mandatory prepayments include incurrence of new debt outside what is allowedless than in the case of LIBOR-based loans.

The Credit Agreement salefinancial ratios at December 31, 2019 were as follows:

a maximum allowable total net debt to adjusted EBITDA leverage ratio of 7.00 to 1.00 as of December 31, 2019 (reducing to 6.50 on June 30, 2020, 6.25 on December 31, 2020, 6.00 on June 30, 2021, and 5.75 on December 31, 2021); and
a minimum adjusted EBITDA to net interest expense coverage ratio of not less than 1.38 to 1.00 (increasing to 1.50 on December 31, 2020, and 1.63 on December 31, 2021).

The Company has $400.0 aggregate principal amount of senior notes due in 2024 (the 2024 Senior Notes), which are and will be guaranteed by certain assets beyond a de-minimis exception amountof the Company's existing and depending on the net debt leverage, a percentage of "Excess Cash Flows" as definedfuture subsidiaries and mature in the Credit Agreement beginning with 2017 cash flows.April 2024.


The Company incurred $39.2$12.6 and $6.0$39.4 of fees in the years ended December 31, 20162019 and 2015,2018, respectively, related to the Credit Agreement, and 2024 Senior Notes, which are amortized as a component of interest expense over the terms.


Below is a summary of financing and replacement facilities information:
Financing and Replacement Facilities 
Interest Rate
Index and Margin
 Maturity/Termination Dates Term (Years)
Credit Agreement facilities      
Revolving Facility LIBOR + 1.75% December 2020 5
Term Loan A Facility LIBOR + 1.75% December 2020 5
Delayed Draw Term Loan A LIBOR + 1.75% December 2020 5
Term Loan B Facility ($1,000.0) 
LIBOR(i) + 4.50%
 November 2023 7.5
Term Loan B Facility (€350.0) 
EURIBOR(ii) + 4.25%
 November 2023 7.5
2024 Senior Notes 8.5% April 2024 8
Financing and Replacement Facilities 
Interest Rate
Index and Margin
 Maturity/Termination Dates Initial Term (Years)
Credit Agreement facilities      
2020 Revolving Facility(i)
 LIBOR + 3.50% December 2020 5
2022 Revolving Facility(i)
 LIBOR + 4.25% April 2022 2.5
2022 Term Loan A Facility(i)
 LIBOR + 4.75% April 2022 2.5
Term Loan A-1 Facility(i)
 LIBOR + 9.25% August 2022 4
Term Loan B Facility - USD(i)
 LIBOR + 2.75% November 2023 7.5
Term Loan B Facility - Euro(ii)
 EURIBOR + 3.00% November 2023 7.5
2024 Senior Notes 8.5% April 2024 8
(i) 
LIBOR with a floor of 0.75 percent.0.0 percent.
(ii) 
EURIBOR with a floor of 0.75 percent.0.0 percent.


The debt facilities under the Credit Agreement are secured by substantially all assets of the Company and its domestic subsidiaries that are borrowers or guarantors under the Credit Agreement, subject to certain exceptions and permitted liens.

In March 2006, the Company issued the 2006 Senior Notes in an aggregate principal amount of $300.0. The Company funded the repayment of $75.0 aggregate principal amount of the 2006 Senior Notes at maturity in March 2013 using borrowings under its revolving credit facility and the repayment of $175.0 aggregate principal amount of the 2006 Senior Notes that matured in March 2016 through the use of proceeds from the divestiture of the Company's NA electronic security business. Prepayment of the remaining $50.0 aggregate principal amount of the 2006 Senior Notes were paid in full on May 2, 2016. The prepayment included a make-whole premium of $3.9, which was paid in addition to the principal and interest of the 2006 Senior Notes and is included in interest expense for the year ended December 31, 2016.


Maturities of long-term debt as of December 31, 20162019 are as follows:
 Maturities of
Long-Term Debt
2017$
201837.6
201942.4
2020163.2
Thereafter1,509.9
 $1,753.1
 Maturities of
Long-Term Debt
2020$32.5
202126.1
2022966.5
2023780.5
2024400.2
 $2,205.8


Interest expense on the Company’s debt instruments for the years ended December 31, 2016, 20152019, 2018 and 20142017 was $85.7, $23.4$173.2, $127.1 and $22.4, respectively.

The$102.7, respectively.The Company’s financing agreements contain various restrictive financial covenants, including net debt to capitalization, net debt to EBITDA and net interest coverage ratios.ratios, along with certain negative covenants that, among other things, limit dividends, acquisitions and the use of proceeds from divestitures. As of December 31, 2016,2019, the Company was in compliance with the financial and other covenants in its debt agreements.


8879

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


compliance with the financial and other covenants in its debt agreements. The Company anticipates a repayment of approximately $60 during 2020 as it met certain mandatory repayment provisions pursuant to the Credit Agreement.

NOTE 15: BENEFIT PLANS12: REDEEMABLE NONCONTROLLING INTERESTS


Qualified Retirement Benefits.Changes in redeemable noncontrolling interests were as follows:
 2019 2018 2017
Balance at January 1$130.4
 $492.1
 $44.1
Other comprehensive income(1.7) (19.3) 32.8
Redemption value adjustment(18.6) 2.8
 32.0
Redemption of shares(89.2) (345.2) (3.5)
Reclassification of noncontrolling interest
 
 386.7
Balance at December 31$20.9
 $130.4
 $492.1


The Company has qualified retirement plans covering certain U.S. employees that have been closed to new participants since 2003 and frozen since December 2013. Plans that cover salaried employees provide retirement benefits basedentered into the DPLTA, which became effective on February 14, 2017, at which time, the employee’s compensation during the ten years before the datecarrying value of the plan freezenoncontrolling interest related to the Diebold Nixdorf AG of $386.7 was reclassified to redeemable noncontrolling interest. For the period of time that the DPLTA is effective, this interest in Diebold Nixdorf AG will remain in redeemable noncontrolling interest and presented outside of equity in the consolidated balance sheets of the Company. At December 31, 2018, the balance related to the redeemable noncontrolling interest related to the Diebold Nixdorf AG ordinary shares the Company did not acquire was $99.1. In May 2019, the Company announced that the merger/squeeze-out of Diebold Nixdorf AG was completed, streamlining and simplifying the Company's corporate structure. In the second quarter of 2019, the Company increased its ownership stake in Diebold Nixdorf AG to 29.8 ordinary shares, which represents 100 percent ownership. With the completion of the merger/squeeze-out, Diebold Nixdorf AG no longer has subsidiary shares traded in Germany.

The DPLTA offered the Diebold Nixdorf AG minority shareholders, at their election, (i) the ability to put their Diebold Nixdorf AG ordinary shares to Diebold KGaA in exchange for cash compensation of €55.02 per Diebold Nixdorf AG ordinary share or the date(ii) to remain Diebold Nixdorf AG minority shareholders and receive a recurring compensation in cash of their actual separation from service, if earlier. The Company’s funding policy for salaried plans is to contribute annually based on actuarial projections and applicable regulations. Plans covering hourly employees generally provide benefits of stated amounts€2.82 per Diebold Nixdorf AG ordinary share for each full fiscal year of service.Diebold Nixdorf AG. The Company’s funding policy for hourly plans isredemption value adjustment includes the updated cash compensation pursuant to make at least the minimum annual contributions requiredDPLTA. A portion of the proceeds of the Term Loan A-1 Facility are restricted to fund the purchase of the remaining shares of Diebold Nixdorf AG not owned by applicable regulations.

In connection with the Acquisition, the Company acquired $625.1and are included in restricted cash in the consolidated balance sheets.

The remaining balance relates to certain noncontrolling interests in Europe, which have put right redemption features not in control of additional obligationsthe Company that are included in redeemable noncontrolling interests. The results of operations for these redeemable noncontrolling interests were not significant. The ultimate amount and $524.2timing of assetsany future cash payments related to postemployment benefit plans for certain groups of employees at the Company’s new operations outside of the U.S. Plans vary depending on the legal, economic, and tax environments of the respective country. For financially significant defined benefit plans, accruals for pensions and similar commitments have been included in the results for this year. The new significant defined benefit plansput rights are mainly arranged for employees in Germany, the Netherlands and in Switzerland:uncertain.


In Germany, post-employment benefit plans are set up as employer funded pension plans and deferred compensation plans. The employer funded pension commitments in Germany are based upon direct performance-related commitments in terms of defined contribution plans. Each beneficiary receives, depending on individual pay-scale grouping, contractual classification, or income level, different yearly contributions. The contribution is multiplied by an age factor appropriate to the respective pension plan and credited to the individual retirement account of the employee. The retirement accounts may be used up at retirement by either a one-time lump-sum payout or payments of up to ten years. Insured events include disability, death and reaching of retirement age.

In Switzerland, the post-employment benefit plan is required due to statutory provisions. The employees receive their pension payments as a function of contributions paid, a fixed interest rate and annuity factors. Insured events are disability, death and reaching of retirement age.


In the Netherlands, there is an average career salary plan, which is employer- and employee-financed and handled by an external fund. Insured events are disability, death and reaching of retirement age. In the Netherlands, the plan assets are currently invested in a company pension fund. During the fourth quarter of 2016, the Company recognized a curtailment gain of $4.6 related to its Netherlands' SecurCash B.V. plan due to a restructuring and cessation of accruals in the plan as of December 31, 2016. A transfer to an industry-wide pension fund is planned for the next fiscal year.

Other financially significant defined benefit plans exist in the U.K., Belgium and France.

Supplemental Executive Retirement Benefits. The Company has non-qualified pension plans to provide supplemental retirement benefits to certain officers, which was also frozen since December 2013. Benefits are payable at retirement based upon a percentage of the participant’s compensation, as defined.

In connection with the voluntary early retirement program in the fourth quarter of 2013, the Company recorded distributions of $138.5 of pension plan assets, of which $15.8 were paid to participants in 2014. Distributions were made via lump-sum payments out of plan assets to participants. These distributions resulted in a non-cash pension charge of $67.6 recognized in selling and administrative expense within the Company's statement of operations. The non-cash pension charge included a $8.7 curtailment loss, a $20.2 settlement loss and $38.7 in special termination benefits.

Other Benefits. In addition to providing retirement benefits, the Company provides post-retirement healthcare and life insurance benefits (referred to as other benefits) for certain retired employees. Retired eligible employees in the U.S. may be entitled to these benefits based upon years of service with the Company, age at retirement and collective bargaining agreements. There are no plan assets and the Company funds the benefits as the claims are paid. The post-retirement benefit obligation was determined by application of the terms of medical and life insurance plans together with relevant actuarial assumptions and healthcare cost trend rates.


8980

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


The following tables set forth the change in benefit obligation, change in plan assets, funded status, consolidated balance sheet presentation and net periodic benefit cost for the Company’s defined benefit pension plans and other benefits at and for the years ended December 31:
 Retirement Benefits Other Benefits
 2016 2015 2016 2015
Change in benefit obligation       
Benefit obligation at beginning of year$546.4
 $578.0
 $12.7
 $14.5
Service cost9.0
 3.7
 
 
Interest cost27.4
 23.8
 0.5
 0.6
Actuarial (gain) loss(33.0) (29.6) (1.3) (1.4)
Plan participant contributions0.9
 
 
 0.1
Medicare retiree drug subsidy reimbursements
 
 
 0.2
Benefits paid(35.1) (29.3) (1.1) (1.3)
Curtailment(4.6) 
 
 
Foreign currency impact(34.7) (0.2) 
 
Acquired benefit plans625.1
 
 
 
Benefit obligation at end of year1,101.4
 546.4
 10.8
 12.7
Change in plan assets       
Fair value of plan assets at beginning of year347.9
 364.2
 
 
Actual return on plan assets18.1
 (0.6) 
 
Employer contributions8.7
 13.6
 1.1
 1.2
Plan participant contributions0.9
 
 
 0.1
Benefits paid(35.1) (29.3) (1.1) (1.3)
Foreign currency impact(30.1) 
 
 
Acquired benefit plans524.2
 
 
 
Fair value of plan assets at end of year834.6
 347.9
 
 
Funded status$(266.8) $(198.5) $(10.8) $(12.7)
Amounts recognized in balance sheets    ��  
Noncurrent assets$15.7
 $
 $
 $
Current liabilities6.8
 3.5
 1.1
 1.2
Noncurrent liabilities (1)
275.7
 195.0
 9.7
 11.3
Accumulated other comprehensive loss:       
Unrecognized net actuarial loss (2)
(142.3) (167.5) (1.1) (2.5)
Unrecognized prior service benefit (cost) (2)
(0.1) (0.1) 
 0.1
Net amount recognized$124.4
 $30.9
 $9.7
 $10.1
Change in accumulated other comprehensive loss      
Balance at beginning of year$(167.6) $(176.2) $(2.6) $(4.1)
Prior service credit recognized during the year
 
 
 (0.2)
Net actuarial losses recognized during the year5.6
 6.6
 0.2
 0.3
Net actuarial gains (losses) occurring during the year25.5
 2.0
 1.3
 1.4
Net actuarial gains (losses) recognized due to curtailment(4.8) 
 
 
Foreign currency impact(1.1) 
 
 
Balance at end of year$(142.4) $(167.6) $(1.1) $(2.6)
(1)
Included in the consolidated balance sheets in pensions and other benefits and other post-retirement benefits are international plans.
(2)
Represents amounts in accumulated other comprehensive loss that have not yet been recognized as components of net periodic benefit cost.

90

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

 Retirement Benefits Other Benefits
 2016 2015 2014 2016 2015 2014
Components of net periodic benefit cost          
Service cost$9.0
 $3.7
 $2.9
 $
 $
 $
Interest cost27.4
 23.8
 23.0
 0.5
 0.6
 0.6
Expected return on plan assets(30.5) (27.0) (25.8) 
 
 
Amortization of prior service cost (1)

 
 (0.2) 
 (0.2) (0.2)
Recognized net actuarial loss5.5
 6.6
 3.0
 0.2
 0.3
 0.2
Curtailment gain(4.6) 
 
 
 
 
Net periodic benefit cost$6.8
 $7.1
 $2.9
 $0.7
 $0.7
 $0.6
(1)
The annual amortization of prior service cost is determined as the increase in projected benefit obligation due to the plan change divided by the average remaining service period of participating employees expected to receive benefits under the plan.

The following table represents information for pension plans with an accumulated benefit obligation in excess of plan assets at December 31:
 2016 2015
Projected benefit obligation$1,101.4
 $546.4
Accumulated benefit obligation$1,092.7
 $546.1
Fair value of plan assets$834.6
 $347.9

The following table represents the weighted-average assumptions used to determine benefit obligations at December 31:
 Pension Benefits Other Benefits
 2016 2015 2016 2015
Discount rate2.94% 4.62% 4.62% 4.62%
Rate of compensation increase2.52% N/A
 N/A
 N/A

The following table represents the weighted-average assumptions used to determine periodic benefit cost at December 31:
 Pension Benefits Other Benefits
 2016 2015 2016 2015
Discount rate2.77% 4.21% 4.62% 4.21%
Expected long-term return on plan assets4.19% 7.75% N/A
 N/A
Rate of compensation increase2.49% N/A
 N/A
 N/A

The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is primarily determined using the plan’s current asset allocation and its expected rates of return. The Company also considers information provided by its investment consultant, a survey of other companies using a December 31 measurement date and the Company’s historical asset performance in determining the expected long-term rate of return. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook.

During 2016, the Society of Actuaries released a series of updated mortality tables resulting from recent studies measuring mortality rates for various groups of individuals. As of December 31, 2016, the Company adopted for the pension plan in the U.S. the use of the RP-2014 base mortality table modified to remove the post-2006 projections using the MP-2014 mortality improvement scale and replacing it with projections using the fully generational MP-2016 projection scale. For the plans outside the U.S., the mortality tables used are those either required or customary for local accounting and/or funding purposes.


91

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table represents assumed healthcare cost trend rates at December 31:
 2016 2015
Healthcare cost trend rate assumed for next year7.0% 7.0%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)5.0% 5.0%
Year that rate reaches ultimate trend rate2025
 2020

The healthcare trend rates for the postemployment benefits plans in the U.S. are reviewed based upon the results of actual claims experience. The Company used initial healthcare cost trends of 7.0 percent in both 2016 and 2015 . While the ultimate trend rate was 5.0 percent in both years, the period of time to reach the ultimate was extended from 2015 to 2016. Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare plans.

A one-percentage-point change in assumed healthcare cost trend rates would have the following effects:
 One-Percentage-Point Increase One-Percentage-Point Decrease
Effect on total of service and interest cost$
 $
Effect on post-retirement benefit obligation$0.7
 $(0.6)

The Company has a pension investment policy in the U.S. designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will meet or exceed the return assumption while maintaining a prudent level of risk. The plans' target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the debt security target allocation will increase and decrease, respectively. The Company utilizes the services of an outside consultant in performing asset / liability modeling, setting appropriate asset allocation targets along with selecting and monitoring professional investment managers.

The U.S. plan assets are invested in equity and fixed income securities, alternative assets and cash. Within the equities asset class, the investment policy provides for investments in a broad range of publicly-traded securities including both domestic and international stocks diversified by value, growth and cap size. Within the fixed income asset class, the investment policy provides for investments in a broad range of publicly-traded debt securities with a substantial portion allocated to a long duration strategy in order to partially offset interest rate risk relative to the plans’ liabilities. The alternative asset class includes investments in diversified strategies with a stable and proven track record and low correlation to the U.S. stock market. Several plans outside of the U.S. are also invested in various assets, under various investment policies in compliance with local funding regulations.

In connection with the Acquisition, the Company also acquired plan assets that had been created in June 2006 as part of a Contractual Trust Arrangement (CTA), under which company assets have been irrevocably transferred to a registered association (Wincor Nixdorf Pension Trust e. V.) for the exclusive purpose of securing and funding pension and other postemployment benefits obligations to employees in Belgium, Germany, France and Switzerland. The association is investing in current and non-current assets, using a funding strategy that is reviewed on a regular basis by analyzing asset development as well as the current situation of the financial market.

The following table summarizes the Company’s target mix for these asset classes in 2017, which are readjusted at least quarterly within a defined range for the U.S., and the Company’s actual pension plan asset allocation as of December 31, 2016 and 2015:
  Target Allocation Actual Allocation
  2017 2016 2015
Equity securities 45% 45% 45%
Debt securities 40% 41% 39%
Real estate 5% 5% 6%
Other 10% 9% 10%
Total 100% 100% 100%


92

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

Assets are categorized into a three level hierarchy based upon the assumptions (inputs) used to determine the fair value of the assets.

Level 1 - Fair value of investments categorized as level 1 are determined based on period end closing prices in active markets. Mutual funds are valued at their net asset value (NAV) on the last day of the period.

Level 2 - Fair value of investments categorized as level 2 are determined based on the latest available ask price or latest trade price if listed. The fair value of unlisted securities is established by fund managers using the latest reported information for comparable securities and financial analysis. If the manager believes the fund is not capable of immediately realizing the fair value otherwise determined, the manager has the discretion to determine an appropriate value. Common collective trusts are valued at NAV on the last day of the period.

Level 3 - Fair value of investments categorized as level 3 represent the plan’s interest in private equity, hedge and property funds. The fair value for these assets is determined based on the NAV as reported by the underlying investment managers.

The following table summarizes the fair value of the Company’s plan assets as of December 31, 2016:
  Fair Value Level 1 Level 2 Level 3
Cash and other $95.7
 $95.7
 $
 $
Mutual funds 89.8
 89.8
 
 
Equity securities        
U.S. mid cap value 0.1
 0.1
 
 
U.S. small cap core 16.9
 16.9
 
 
International developed markets 46.1
 46.1
 
 
Fixed income securities        
U.S. corporate bonds 44.8
 
 44.8
 
International corporate bonds 77.3
 
 77.3
 
U.S. government 7.7
 
 7.7
 
Other fixed income 6.9
 
 6.9
 
Emerging markets 16.5
 
 16.5
 
Common collective trusts        
Real estate (a) 22.4
 
 4.3
 18.1
Other (b) 148.4
 
 148.4
 
Alternative investments        
Multi-strategy hedge funds (c) 20.4
 
 2.1
 18.3
Private equity funds (d) 11.7
 
 
 11.7
Other alternative investments (e) 229.9
 
 
 229.9
Fair value of plan assets at end of year $834.6
 $248.6
 $308.0
 $278.0


93

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table summarizes the fair value of the Company’s plan assets as of December 31, 2015:
  Fair Value Level 1 Level 2 Level 3
Cash and other $3.4
 $3.4
 $
 $
Mutual funds 14.7
 14.7
 
 
Equity securities        
U.S. mid cap value 13.2
 13.2
 
 
U.S. small cap core 16.9
 16.9
 
 
International developed markets 34.0
 34.0
 
 
Fixed income securities        
U.S. corporate bonds 47.4
 
 47.4
 
International corporate bonds 
 
 
 
U.S. government 3.3
 
 3.3
 
Other fixed income 0.5
 
 0.5
 
Emerging markets 17.8
 
 17.8
 
Common collective trusts        
Real estate (a) 19.6
 
 
 19.6
Other (b) 143.4
 
 143.4
 
Alternative investments        
Multi-strategy hedge funds (c) 17.2
 
 
 17.2
Private equity funds (d) 16.5
 
 
 16.5
Fair value of plan assets at end of year $347.9
 $82.2
 $212.4
 $53.3

(a)
Real estate common collective trust.The objective of the real estate common collective trust (CCT) is to achieve long-term returns through investments in a broadly diversified portfolio of improved properties with stabilized occupancies. As of December 31, 2016, investments in this CCT included approximately 39 percent office, 20 percent residential, 25 percent retail and 16 percent industrial, cash and other. As of December 31, 2015, investments in this CCT included approximately 48 percent office, 20 percent residential, 24 percent retail and 8 percent industrial, cash and other. Investments in the real estate CCT can be redeemed once per quarter subject to available cash, with a 45-day notice.

(b)
Other common collective trusts. At December 31, 2016, approximately 60 percent of the other CCTs are invested in fixed income securities including approximately 22 percent in mortgage-backed securities, 58 percent in corporate bonds and 20 percent in U.S. Treasury and other. Approximately 40 percent of the other CCTs at December 31, 2016 are invested in Russell 1000 Fund large cap index funds. At December 31, 2015, approximately 59 percent of the other CCTs are invested in fixed-income securities including approximately 25 percent in mortgage-backed securities, 45 percent in corporate bonds and 30 percent in U.S. Treasury and other. Approximately 41 percent of the other CCTs at December 31, 2015 are invested in Russell 1000 Fund large cap index funds. Investments in fixed-income securities can be redeemed daily.

(c)
Multi-strategy hedge funds. The objective of the multi-strategy hedge funds is to diversify risks and reduce volatility. At December 31, 2016 and 2015, investments in this class include approximately 43 percent and 53 percent long/short equity, respectively, 50 percent and 40 percent arbitrage and event investments, respectively, and 7 percent and 7 percent in directional trading, fixed income and other, respectively. Investments in the multi-strategy hedge fund can be redeemed semi-annually with a 95-day notice.

(d)
Private equity funds. The objective of the private equity funds is to achieve long-term returns through investments in a diversified portfolio of private equity limited partnerships that offer a variety of investment strategies, targeting low volatility and low correlation to traditional asset classes. As of December 31, 2016 and 2015, investments in these private equity funds include approximately 43 percent and 50 percent, respectively, in buyout private equity funds that usually invest in mature companies with established business plans, approximately 26 percent and 25 percent, respectively, in special situations private equity and debt funds that focus on niche investment strategies and approximately 31 percent and 25 percent respectively, in venture private equity funds that invest in early development or expansion of business. Investments in the private equity fund can be redeemed only with written consent from the general partner, which may or may not be granted. At December 31, 2016 and 2015, the Company had unfunded commitments of underlying funds of $5.5 in both years.

(e)
Other alternative investments. Following the Acquisition, the Company’s plan assets were expanded with a combination of insurance contracts, multi-strategy investment funds and company-owned real estate. The fair value for these assets is determined based on the NAV as reported by the underlying investment manager, insurance companies and the trustees of the German Contractual Trust Agreement (CTA).


94

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


The following table summarizes the changes in fair value of level 3 assets for the years ended December 31:
  2016 2015
Balance, January 1 $53.3
 $54.1
Dispositions (8.3) (6.1)
Realized and unrealized gain, net 2.5
 5.3
Acquisition 230.5
 
Balance, December 31 $278.0
 $53.3

The following table represents the amortization amounts expected to be recognized during 2017:
 Pension Benefits Other Benefits
Amount of net prior service credit$
 $
Amount of net loss$5.6
 $0.1

The Company contributed $8.7 to its retirement plans, including contributions to the nonqualified plan, and $1.1 to its other post-retirement benefit plan during the year ended December 31, 2016. The Company expects to contribute $1.2 to its other post-retirement benefit plan and expects to contribute approximately $26.7 to its retirement plans, including the nonqualified plan, during the year ending December 31, 2017. The following benefit payments, which reflect expected future service, are expected to be paid:
 Pension Benefits Other Benefits Other Benefits
after Medicare
Part D Subsidy
2017$52.0
 $1.2
 $1.0
2018$52.8
 $1.1
 $1.0
2019$53.9
 $1.1
 $1.0
2020$53.9
 $1.0
 $0.9
2021$53.8
 $1.0
 $0.9
2022-2026$276.5
 $4.2
 $3.8

Retirement Savings Plan. The Company offers employee 401(k) savings plans (Savings Plans) to encourage eligible employees to save on a regular basis by payroll deductions. Effective July 1, 2003, a new enhanced benefit to the Savings Plans was effective in lieu of participation in the pension plan for salaried employees. The Company's basic match is 60 percent of the first 6 percent of a participant's qualified contributions, subject to IRS limits.

The Company match is determined by the Board of Directors and evaluated at least annually. Total Company match was $8.3, $9.5 and $8.7 for the years ended December 31, 2016, 2015 and 2014, respectively.

Deferred Compensation Plans. The Company has deferred compensation plans in the U.S. and Germany that enable certain employees to defer a portion of their cash wages, cash bonus, 401(k) or other compensation and non-employee directors to defer receipt of director fees at the participants’ discretion. For deferred cash-based compensation and 401(k), the Company established rabbi trusts in the U.S. which are recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation liabilities are recorded at fair value within other long-term liabilities. Realized and unrealized gains and losses on marketable securities in the rabbi trusts are recognized in interest income with corresponding changes in the Company’s deferred compensation obligation recorded as compensation cost within selling and administrative expense.


95

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 16: LEASES

The Company’s future minimum lease payments due under non-cancellable operating leases for real estate, vehicles and other equipment at December 31, 2016 are as follows:
 Total Real Estate Vehicles and Equipment (a)
2017$88.6
 $55.7
 $32.9
201855.5
 37.0
 18.5
201935.9
 26.7
 9.2
202019.3
 17.0
 2.3
202115.3
 13.6
 1.7
Thereafter15.6
 15.6
 
 $230.2
 $165.6
 $64.6
(a)The Company leases vehicles with contractual terms of 36 to 60 months that are cancellable after 12 months without penalty. Future minimum lease payments reflect only the minimum payments during the initial 12-month non-cancellable term.

Under lease agreements that contain escalating rent provisions, lease expense is recorded on a straight-line basis over the lease term. Rental expense under all lease agreements amounted to $84.3, $67.7 and $72.2 for the years ended December 31, 2016, 2015 and 2014, respectively.

NOTE 17: GUARANTEES AND PRODUCT WARRANTIES13: ACCUMULATED OTHER COMPREHENSIVE LOSS

The Company provides its global operations guarantees and standby letters of credit through various financial institutions to suppliers, customers, regulatory agencies and insurance providers. If the Company is not able to make payment, the suppliers, customers, regulatory agencies and insurance providers may draw on the pertinent bank. At December 31, 2016, the maximum future contractual obligations relative to these various guarantees totaled $183.3, of which $28.0 represented standby letters of credit to insurance providers, and no associated liability was recorded. At December 31, 2015, the maximum future payment obligations relative to these various guarantees totaled $89.9, of which $30.0 represented standby letters of credit to insurance providers, and no associated liability was recorded.


The Company provides its customers a standard manufacturer’s warranty and records, atfollowing table summarizes the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts.

Changeschanges in the Company’s warranty liability balance are illustrated inAOCI, net of tax, by component for the following table:years ended December 31:
 2016 2015
Balance at January 1$73.6
 $113.3
Current period accruals51.2
 35.7
Current period settlements(73.5) (49.1)
Acquired warranty accruals43.8
 
Currency translation4.3
 (26.3)
Balance at December 31$99.4
 $73.6
 Translation Foreign Currency Hedges Interest Rate Hedges Pension and Other Post-Retirement Benefits Other Accumulated Other Comprehensive Loss
Balance at December 31, 2017$(116.8) $(5.1) $8.1
 $(82.6) $0.1
 $(196.3)
Adoption of accounting standard(9.1) (1.0) 1.3
 (20.2) 
 (29.0)
Other comprehensive income (loss) before reclassifications (1)
(66.2) 4.2
 (1.4) (18.6) 
 (82.0)
Amounts reclassified from AOCI
 
 2.6
 0.4
 
 3.0
Net current period other comprehensive income (loss)(75.3) 3.2
 2.5
 (38.4) 
 (108.0)
Balance at December 31, 2018$(192.1) $(1.9) $10.6
 $(121.0) $0.1
 $(304.3)
Other comprehensive income (loss) before reclassifications (1)
(39.4) (0.7) (8.8) (29.4) 0.1
 (78.2)
Amounts reclassified from AOCI
 
 3.4
 3.8
 
 7.2
Net current period other comprehensive income (loss)(39.4) (0.7) (5.4) (25.6) 0.1
 (71.0)
Balance at December 31, 2019$(231.5) $(2.6) $5.2
 $(146.6) $0.2
 $(375.3)
(1)
Other comprehensive income (loss) before reclassifications within the translation component excludes (gains)/losses of $1.4 and $3.9 and translation attributable to noncontrolling interests for December 31, 2019 and 2018, respectively.



The following table summarizes the details about amounts reclassified from AOCI for the years ended December 31:
96

 2019 2018  
 Amount Reclassified from AOCI Amount Reclassified from AOCI Affected Line Item in the Statement of Operations
Interest rate hedges (net of tax of $(0.3) and (0.6), respectively)$3.4
 $2.6
 Interest expense
Pension and post-retirement benefits:     
Net actuarial losses recognized during the year (net of tax of $0.6 and $(1.1), respectively)4.6
 4.8
 
(1) 
Net actuarial gains (losses) recognized due to settlement (net of tax of $(0.1) and $(1.3), respectively)(1.0) (3.5) 
(1) 
Currency impact (net of tax of $0.0 and $(0.3), respectively)0.2
 (0.9) 
(1) 
 3.8
 0.4
  
Total reclassifications for the period$7.2
 $3.0
  
(1)
Pension and other post-retirement benefits AOCI components are included in the computation of net periodic benefit cost (refer to note 15 ).

NOTE 14: ACQUISITIONS AND DIVESTITURES

Divestitures
In 2019, the Company exited and divested certain non-core, non-accretive businesses for a loss of $7.6 for the year ended December 31, 2019. In the first quarter of 2019, the Company divested its interest in Projective NV, a program and project management services business for financial institutions included in Eurasia Banking operating segment, for $4.2 in proceeds, net of cash transferred resulting in a loss of $2.8. During the first quarter, the Company also recorded a loss of $4.1 on the divestiture of its Venezuela business included in the Americas Banking operating segment and a gain of $3.5 related to the Company’s exit activities of certain entities in the Netherlands included in the Retail operating segment.

In the second quarter of 2019, the Company divested its remaining SecurCash B.V entity included in the Eurasia Banking operating segment resulting in a loss of $1.1. In the third quarter of 2019, the Company divested a Eurasia banking business for proceeds of $0.6 resulting in a Eurasia Banking operating segment resulting in a loss of $0.1. Additionally during the third quarter of 2019, the Company's interest in Kony was sold for cash proceeds of $21.3. The Company's carrying value in Kony was $14.0, resulting in a gain of $7.3.

81

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


NOTE 18: COMMITMENTS AND CONTINGENCIES

Contractual Obligation

At December 31, 2016,During 2017, the Company had purchase commitments due within one year totaling $16.3divested its legacy Diebold business in the U.K. to Cennox Group for materials through contract manufacturing agreements at negotiated prices.$5.0, fulfilling the requirements previously set forth by the U.K. Competition and Markets Authority. The amounts purchased under these obligations totaled $20.9divestiture closed on June 30, 2017. The legacy, independent Wincor Nixdorf U.K. and Ireland business will be completely integrated into the global Diebold Nixdorf operations and brand. As part of the Company's routine efforts to evaluate its business operations, during 2017, the Company agreed to sell its ES businesses located in 2016.

Indirect Tax Contingencies

Mexico and Chile to a wholly-owned subsidiary of Securitas AB and Avant, respectively. The Company accrues non-income-tax liabilitiesrecorded a pre-tax gain of $2.2 related to these transactions. The combined net sales of the divestitures represented less than one percent of total net sales of the Company for indirect tax matters when management believes that a loss is probable2019, 2018 and 2017.

Acquisitions
During 2019, the Company acquired the remaining shares of Diebold Nixdorf AG for $97.5 inclusive of the redemption of shares and the amounts can be reasonably estimated, while contingent gains are recognized only when realized. proportionate recurring compensation pursuant to the DPLTA.

In the event any losses are sustained in excessfirst quarter of accruals, they are charged against income. In evaluating indirect tax matters, management takes into consideration factors such as historical experience with matters of similar nature, specific facts and circumstances, and the likelihood of prevailing. Management evaluates and updates accruals as matters progress over time. It is reasonably possible that some of the matters for which accruals have not been established could be decided unfavorably to2018, the Company and could require recognizing future expenditures. Also, statutesacquired the remaining portion of limitations could expire withoutits noncontrolling interest in its China operations for $5.8 in the aggregate.

During 2017, the Company payingacquired all the taxescapital stock of Moxx and certain assets and liabilities of Visio for matters for which accruals have been established, which could result in the recognition of future gains upon reversal of these accruals at that time.

At December 31, 2016, the Company was a party to several routine indirect tax claims from various taxing authorities globally that were incurred in the normal course of business, which neither individually nor$5.6 in the aggregate, net of cash acquired, which are considered materialincluded in the Retail and Eurasia Banking segments, respectively. During the third quarter of 2017, the Company acquired Moxx, which is a Netherlands based managed services company that provides managed mobility solutions for enterprises that use a large number of mobile assets in their business operations. In the second quarter of 2017, the Company acquired Visio, which is a design company based in Germany.

NOTE 15: BENEFIT PLANS

Qualified Retirement Benefits. The Company has qualified retirement plans covering certain U.S. employees that have been closed to new participants since 2003 and frozen since December 2013. Plans that cover salaried employees provide retirement benefits based on the employee’s compensation during the ten years before the date of the plan freeze or the date of their actual separation from service, if earlier. The Company’s funding policy for salaried plans is to contribute annually based on actuarial projections and applicable regulations. Plans covering hourly employees generally provide benefits of stated amounts for each year of service. The Company’s funding policy for hourly plans is to make at least the minimum annual contributions required by managementapplicable regulations.

The Company's non-U.S. benefit plans cover eligible employees located predominately in relationGermany, Switzerland, Belgium, the U.K. and France. Benefits for these plans are based primarily on each employee's final salary, with annual adjustments for inflation. The obligations in Germany consist of employer funded pension plans and deferred compensation plans. The employer funded pension plans are based upon direct performance-related commitments in terms of defined contribution plans. Each beneficiary receives, depending on individual pay-scale grouping, contractual classification, or income level, different yearly contributions. The contribution is multiplied by an age factor appropriate to the Company’s financial positionrespective pension plan and credited to the individual retirement account of the employee. The retirement accounts may be used up at retirement by either a one-time lump-sum payout or resultspayments of operations.up to ten years. In management’s opinion,Switzerland, the consolidated financial statements would not be materially affected by the outcomepost-employment benefit plan is required due to statutory provisions. The employees receive their pension payments as a function of contributions paid, a fixed interest rate and annuity factors. Insured events for these indirect tax claims and/or proceedings or asserted claims.plans are primarily disability, death and reaching of retirement age.


In addition to these routine indirect tax matters, the CompanyNetherlands, there was a party to the proceedings described below:

In August 2012, one of the Company's Brazil subsidiaries was notified of a tax assessment of approximately R$270.0, including penalties and interest, regarding certain Brazil federal indirect taxes (Industrialized Products Tax, Import Tax, Programa de Integração Social and Contribution to Social Security Financing) for 2008 and 2009. The assessment alleges improper importation of certain components into Brazil's free trade zone that would nullify certain indirect tax incentives. In September 2012, the Company filed its administrative defenses with the tax authorities.

In responsetransfer to an order byindustry-wide pension fund occurred in early 2017, which transferred $186.8 of obligations and assets and is included in the administrative court,settlements caption in the tax inspector provided further analysis with respect tofollowing tables. Final settlement accounting for this plan took place and resulted in $0.4 of income for the initial assessment inyear ended December 2013 that indicates a potential exposure that is significantly lower than the initial tax assessment received in August 2012. This revised analysis has been accepted by the initial administrative court and lower level appellate court; however, this matter remains subject to ongoing administrative proceedings and appeals. Accordingly, the Company cannot provide any assurance that its exposure pursuant to the initial assessment will be lowered significantly or at all. In addition, this matter could negatively impact Brazil federal indirect taxes in other years that remain open under statute. It is reasonably possible that the Company could be required to pay taxes, penalties and interest related to this matter, which could be material to the Company's consolidated financial statements. The Company continues to defend itself in this matter.31, 2017.


The Company has challenged customs rulings in Thailand seekingother defined benefit plans outside the U.S., which have not been mentioned here due to retroactively collect customs duties on previous imports of ATMs. Management believes that the customs authority’s attempt to retroactively assess customs duties is in contravention of World Trade Organization agreements and, accordingly, is challenging the rulings. In the third quarter of 2015, the Company received a prospective ruling from the U.S. Customs Border Protection which is consistent with the Company's interpretation of the treaty in question.their insignificance.

Supplemental Executive Retirement Benefits. The Company has submitted that ruling for considerationnon-qualified pension plans in its ongoing dispute with Thailand. In August 2016, the tax court of appeals renderedU.S. to provide supplemental retirement benefits to certain officers, which were also frozen since December 2013. Benefits are payable at retirement based upon a decision in favorpercentage of the participant’s compensation, as defined.

Other Benefits. In addition to providing retirement benefits, the Company relatedprovides post-retirement healthcare and life insurance benefits (referred to approximately halfas other benefits) for certain retired employees. Retired eligible employees in the U.S. may be entitled to these benefits based upon years of service with the Company, age at retirement and collective bargaining agreements. There are no plan assets and the Company funds the benefits as the claims are paid. The post-retirement benefit obligation was determined by application of the assessments at issue. The remaining matters are currently in various stagesterms of the appeals processmedical and management continues to believe that the Company has a valid legal position in these appeals. Accordingly, the Company has not accrued any amount for this contingency; however, the Company cannot provide any assurance that it will not ultimately be subject to retroactive assessments.life insurance plans together with relevant actuarial assumptions and healthcare cost trend rates.


At December 31, 2016 and 2015, the Company had an accrual related to the Brazil indirect tax matter disclosed above of $7.3 and $7.5, respectively. The movement between periods primarily relates to the currency fluctuation in the Brazil real.

A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The Company estimated the aggregate risk at December 31, 2016 to be up to approximately $172.9 for its material indirect tax matters, of which approximately $125.9 and $24.0, respectively, relates to the Brazil indirect tax matter and Thailand customs matter disclosed above. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations expire.


9782

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)



The following tables set forth the change in benefit obligation, change in plan assets, funded status, consolidated balance sheet presentation and net periodic benefit cost for the Company’s defined benefit pension plans and other benefits at and for the years ended December 31:
Legal Contingencies
 Retirement Benefits Other Benefits
 U.S. Plans Non-U.S. Plans    
 2019 2018 2019 2018 2019 2018
Change in benefit obligation           
Benefit obligation at beginning of year$522.2
 $569.0
 $426.5
 $452.0
 $15.3
 $9.9
Service cost3.7
 3.9
 9.8
 11.0
 0.1
 
Interest cost22.1
 20.6
 6.5
 6.2
 1.0
 0.4
Actuarial loss (gain)62.5
 (41.3) 32.7
 (3.5) 1.8
 (1.6)
Plan participant contributions
 
 1.3
 1.4
 
 
Benefits paid(30.5) (30.0) (17.5) (17.3) (0.8) (0.8)
Plan amendments
 
 0.4
 
 
 
Settlements
 
 (5.8) (7.7) 
 
Recognition/establishment of Germany benefit obligation
 
 7.1
 
 
 
Foreign currency impact
 
 (3.4) (18.1) (0.3) 
Acquired benefit plans and other
 
 (1.5) 2.5
 
 7.4
Benefit obligation at end of year580.0
 522.2
 456.1
 426.5
 17.1
 15.3
Change in plan assets           
Fair value of plan assets at beginning of year346.0
 378.7
 340.9
 359.5
 
 
Actual return on plan assets74.1
 (20.3) 37.3
 2.2
 
 
Employer contributions38.1
 17.6
 6.8
 16.9
 0.8
 0.8
Plan participant contributions
 
 1.3
 1.4
 
 
Benefits paid(30.4) (30.0) (17.5) (17.3) (0.8) (0.8)
Foreign currency impact
 
 (3.3) (14.4) 
 
Acquired benefit plans and other
 
 0.3
 0.3
 
 
Settlements
 
 (5.8) (7.7) 
 
Fair value of plan assets at end of year427.8
 346.0
 360.0
 340.9
 
 
Funded status$(152.2) $(176.2) $(96.1) $(85.6) $(17.1) $(15.3)
Amounts recognized in balance sheets           
Noncurrent assets$1.4
 $
 $139.3
 $
 $
 $
Current liabilities3.5
 3.4
 8.2
 3.2
 1.0
 1.1
Noncurrent liabilities (1)
150.1
 172.7
 227.6
 82.4
 16.1
 14.2
Accumulated other comprehensive loss:           
Unrecognized net actuarial (loss) gain (2)
(159.2) (151.3) 6.2
 19.0
 (7.4) (6.3)
Unrecognized prior service (cost) benefit (2)

 
 (0.3) 0.7
 
 
Net amount recognized$(7.0) $24.8
 $102.4
 $105.3
 $9.7
 $9.0

(1)
Included in the consolidated balance sheets in pensions, post-retirement and other benefits.
(2)
Represents amounts in accumulated other comprehensive loss that have not yet been recognized as components of net periodic benefit cost.



83

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

 Retirement Benefits Other Benefits
 U.S. Plans Non-U.S. Plans    
 2019 2018 2019 2018 2019 2018
Change in accumulated other comprehensive loss      
Balance at beginning of year$(151.4) $(154.4) $19.8
 $28.5
 $(6.3) $(0.5)
Prior service credit/loss recognized during the year
 
 (0.5) 
 
 
Net actuarial gains (losses) recognized during the year5.1
 6.6
 (1.5) (0.7) 0.4
 
Net actuarial (losses) gains occurring during the year(13.1) (3.6) (7.7) (4.9) (1.9) 1.6
Net actuarial losses recognized due to settlement
 
 (0.9) (2.2) 
 
Acquired benefit plans and other
 
 (2.6) (0.3) 
 (7.4)
Foreign currency impact
 
 (0.1) (0.6) 0.3
 
Balance at end of year$(159.4) $(151.4) $6.5
 $19.8
 $(7.5) $(6.3)


 Retirement Benefits Other Benefits
 U.S. Plans Non-U.S. Plans  
 2019 2018 2017 2019 2018 2017 2019 2018 2017
Components of net periodic benefit cost                 
Service cost$3.7
 $3.9
 $3.9
 $9.8
 $11.0
 $10.5
 $0.1
 $
 $
Interest cost22.1
 20.6
 22.9
 6.5
 6.2
 5.7
 1.0
 0.4
 0.4
Recognition/establishment of Germany benefit obligation
 
 
 7.1
 
 
 
 
 
Expected return on plan assets(24.7) (24.6) (25.9) (12.3) (10.5) (4.5) 
 
 
Amortization of prior service cost
 
 
 (0.1) 
 
 
 
 
Recognized net actuarial loss5.1
 6.6
 5.9
 (1.5) (0.7) (0.4) 0.4
 
 
Curtailment loss
 
 
 
 
 0.1
 
 
 
Settlement gain
 
 
 (0.9) (2.2) (0.6) 
 
 
Net periodic benefit cost$6.2
 $6.5
 $6.8
 $8.6
 $3.8
 $10.8
 $1.5
 $0.4
 $0.4


The following table represents information for pension plans with an accumulated benefit obligation in excess of plan assets at December 31:
 U.S. Plans Non-U.S. Plans
 2019 2018 2019 2018
Projected benefit obligation$570.0
 $522.2
 $315.6
 $426.5
Accumulated benefit obligation$570.0
 $522.2
 $295.2
 $409.7
Fair value of plan assets$427.8
 $346.0
 $360.0
 $340.9


The following table represents the weighted-average assumptions used to determine benefit obligations at December 31:
 Pension Benefits Other Benefits
 U.S. Plans Non-U.S. Plans  
 2019 2018 2019 2018 2019 2018
Discount rate3.35% 4.34% 0.94% 1.60% 5.70% 4.34%
Rate of compensation increaseN/A
 N/A
 2.85% 2.82% N/A
 N/A


84

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table represents the weighted-average assumptions used to determine periodic benefit cost at December 31:
 Pension Benefits Other Benefits
 U.S. Plans Non-U.S. Plans  
 2019 2018 2019 2018 2019 2018
Discount rate4.34% 3.71% 1.60% 1.45% 4.34% 3.71%
Expected long-term return on plan assets6.80% 6.80% 3.69% 2.97% N/A
 N/A
Rate of compensation increaseN/A
 N/A
 2.82% 2.75% N/A
 N/A


The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of return on plan assets is primarily determined using the plan’s current asset allocation and its expected rates of return. The Company also considers information provided by its investment consultant, a survey of other companies using a December 31 measurement date and the Company’s historical asset performance in determining the expected long-term rate of return. The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term outlook.

During 2019, the Society of Actuaries released new mortality tables (Pri-2012) and projection scales (MP-2019) resulting from recent studies measuring mortality rates for various groups of individuals. As of December 31, 2019, the Company adopted for the pension plan in the U.S., the use of the Pri-2012 mortality tables and the MP-2019 mortality projection scales. During 2017, the Society of Actuaries released a new mortality improvement projection scale (MP-2017) resulting from recent studies measuring mortality rates for various groups of individuals. As of December 31, 2017, the Company adopted for the pension plan in the U.S. the use of the RP-2014 base mortality table modified to remove the post-2006 projections using the MP-2014 mortality improvement scale and replacing it with projections using the fully generational MP-2017 projection scale. For the plans outside the U.S., the mortality tables used are those either required or customary for local accounting and/or funding purposes.

The following table represents assumed healthcare cost trend rates at December 31:
 2019 2018
Healthcare cost trend rate assumed for next year6.5% 6.5%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)5.0% 5.0%
Year that rate reaches ultimate trend rate2025
 2025


The healthcare trend rates for the postemployment benefits plans in the U.S. are reviewed based upon the results of actual claims experience. The Company used initial healthcare cost trends of 6.5 percent in 2019 and 2018, respectively, with an ultimate trend rate of 5.0 percent reached in 2025. Assumed healthcare cost trend rates have a modest effect on the amounts reported for the healthcare plans.

A one-percentage-point change in assumed healthcare cost trend rates results in a minimal impact to total service and interest cost and post-retirement benefit obligation.

The Company has a pension investment policy in the U.S. designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will meet or exceed the return assumption while maintaining a prudent level of risk. The plans' target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the debt security target allocation will increase and decrease, respectively. The Company utilizes the services of an outside consultant in performing asset /��liability modeling, setting appropriate asset allocation targets along with selecting and monitoring professional investment managers.

The U.S. plan assets are invested in equity and fixed income securities, alternative assets and cash. Within the equities asset class, the investment policy provides for investments in a broad range of publicly-traded securities including both domestic and international stocks diversified by value, growth and cap size. Within the fixed income asset class, the investment policy provides for investments in a broad range of publicly-traded debt securities with a substantial portion allocated to a long duration strategy in order to partially offset interest rate risk relative to the plans’ liabilities. The alternative asset class includes investments in diversified strategies with a stable and proven track record and low correlation to the U.S. stock market. Several plans outside of the U.S. are also invested in various assets, under various investment policies in compliance with local funding regulations.

In connection with the Acquisition, the Company also acquired plan assets that had been created in June 2006 as part of a Contractual Trust Arrangement (CTA), under which company assets have been irrevocably transferred to a registered association (Alme Pension Foundation) for the exclusive purpose of securing and funding pension and other postemployment benefits obligations to employees in Belgium, Germany, France and Switzerland. The association is investing in current and non-current

85

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

assets, using a funding strategy that is reviewed on a regular basis by analyzing asset development as well as the current situation of the financial market.

The following table summarizes the Company’s target allocation for these asset classes in 2020, which are readjusted at least quarterly within a defined range for the U.S., and the Company’s actual pension plan asset allocation as of December 31, 2019 and 2018:
  U.S. Plans Non-U.S. Plans
  Target Actual Target Actual
  2020 2019 2018 2020 2019 2018
Equity securities 45% 48% 44% 48% 48% 40%
Debt securities 40% 40% 41% 23% 23% 27%
Real estate 5% 4% 6% 10% 10% 10%
Other 10% 8% 9% 19% 19% 23%
Total 100% 100% 100% 100% 100% 100%


The following table summarizes the fair value categorized into a three level hierarchy, as discussed in note 1, based upon the assumptions (inputs) of the Company’s plan assets as of December 31, 2019:
  U.S. Plans Non-U.S. Plans
  Fair Value Level 1 Level 2 NAV Fair Value Level 1 Level 2 NAV
Cash and short-term investments $6.5
 $6.5
 $
 $
 $28.8
 $28.8
 $
 $
Mutual funds 0.8
 0.8
 
 
 
 
 
 
Equity securities                
U.S. mid cap value 
 
 
 
 0.9
 0.9
 
 
U.S. small cap core 23.4
 23.4
 
 
 
 
 
 
International developed markets 47.3
 47.3
 
 
 172.5
 172.5
 
 
Fixed income securities                
U.S. corporate bonds 50.8
 
 50.8
 
 
 
 
 
International corporate bonds 
 
 
 
 62.5
 
 62.5
 
U.S. government 11.6
 
 11.6
 
 3.8
 
 3.8
 
Fixed and index funds 1.8
 
 1.8
 
 15.9
 
 15.9
 
Common collective trusts 

              
Real estate (a) 17.6
 
 
 17.6
 5.0
 
 5.0
 
Other (b) 241.3
 
 241.3
 
 
 
 
 
Alternative investments                
Multi-strategy hedge funds (c) 20.4
 
 
 20.4
 
 
 
 
Private equity funds (d) 6.3
 
 
 6.3
 
 
 
 
Other alternative investments (e) 
 
 
 
 70.6
 
 
 70.6
Fair value of plan assets at end of year $427.8
 $78.0
 $305.5
 $44.3
 $360.0
 $202.2
 $87.2
 $70.6


86

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table summarizes the fair value of the Company’s plan assets as of December 31, 2018:
  U.S. Plans Non-U.S. Plans
  Fair Value Level 1 Level 2 Level 3 Fair Value Level 1 Level 2 Level 3
Cash and short-term investments $3.0
 $3.0
 $
 $
 $34.0
 $34.0
 $
 $
Mutual funds 26.8
 26.8
 
 
 125.2
 125.2
 
 
Equity securities                
U.S. mid cap value 
 
 
 
 3.1
 3.1
 
 
U.S. small cap core 17.2
 17.2
 
 
 0.3
 0.3
 
 
International developed markets 34.5
 34.5
 
 
 7.7
 7.7
 
 
Emerging markets 17.8
 
 17.8
 
 0.4
 0.4
 
 
Fixed income securities                
U.S. corporate bonds 45.6
 
 45.6
 
 
 
 
 
International corporate bonds 
 
 
 
 76.8
 1.3
 75.5
 
U.S. government 7.4
 
 7.4
 
 
 
 
 
Fixed and index funds 0.1
 
 0.1
 
 14.7
 14.7
 
 
Common collective trusts                
Real estate (a) 20.8
 
 
 20.8
 5.0
 
 5.0
 
Other (b) 145.6
 
 145.6
 
 
 
 
 
Alternative investments 

 
 
 
        
Multi-strategy hedge funds (c) 19.3
 
 
 19.3
 
 
 
 
Private equity funds (d) 7.9
 
 
 7.9
 
 
 
 
Other alternative investments (e) 
 
 
 
 73.7
 
 1.9
 71.8
Fair value of plan assets at end of year $346.0
 $81.5
 $216.5
 $48.0
 $340.9
 $186.7
 $82.4
 $71.8

In 2018, the fair value of investments categorized as level 3 represent the plan's interest in private equity, hedge and property funds. The fair value for these assets is determined based on the NAV as reported by the underlying investment managers.

(a)
Real estate common collective trust.The objective of the real estate common collective trust (CCT) is to achieve long-term returns through investments in a broadly diversified portfolio of improved properties with stabilized occupancies. As of December 31, 2019, investments in this CCT, for U.S. plans, included approximately 37 percent office, 21 percent residential, 24 percent retail and 18 percent industrial, cash and other. As of December 31, 2018, investments in this CCT, for U.S. plans, included approximately 37 percent office, 23 percent residential, 26 percent retail and 14 percent industrial, cash and other. Investments in the real estate CCT can be redeemed once per quarter subject to available cash, with a 30-day notice.

(b)
Other common collective trusts. At December 31, 2019, approximately 44 percent of the other CCTs are invested in fixed income securities including approximately 24 percent in mortgage-backed securities, 46 percent in corporate bonds and 30 percent in U.S. Treasury and other. Approximately 31 percent of the other CCTs at December 31, 2019 are invested in Russell 1000 Fund large cap index funds, 15 percent in S&P Mid Cap 400 index funds and 10 percent in emerging markets equity fund. At December 31, 2018, approximately 61 percent of the other CCTs are invested in fixed-income securities including approximately 23 percent in mortgage-backed securities, 51 percent in corporate bonds and 26 percent in U.S. Treasury and other. Approximately 39 percent of the other CCTs at December 31, 2018 are invested in Russell 1000 Fund large cap index funds. Investments in all common collective trust securities can be redeemed daily.

(c)
Multi-strategy hedge funds. The objective of the multi-strategy hedge funds is to diversify risks and reduce volatility. At December 31, 2019 and 2018, investments in this class for U.S. plans include approximately 41 percent and 44 percent long/short equity, respectively, 34 percent and 54 percent arbitrage and event investments, respectively, and 25 percent and 2 percent in directional trading, fixed income and other, respectively. Investments in the multi-strategy hedge fund can be redeemed semi-annually with a 95-day notice.

(d)
Private equity funds. The objective of the private equity funds is to achieve long-term returns through investments in a diversified portfolio of private equity limited partnerships that offer a variety of investment strategies, targeting low volatility and low correlation to traditional asset classes. As of December 31, 2019 and 2018, investments in these private equity funds include approximately

87

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

44 percent and 43 percent, respectively, in buyout private equity funds that usually invest in mature companies with established business plans, approximately 32 percent and 34 percent, respectively, in special situations private equity and debt funds that focus on niche investment strategies and approximately 24 percent and 23 percent respectively, in venture private equity funds that invest in early development or expansion of business. Investments in the private equity fund can be redeemed only with written consent from the general partner, which may or may not be granted. At December 31, 2016,2019 and 2018, the Company had unfunded commitments of underlying funds of $2.4 and $5.5, respectively.

(e)
Other alternative investments. Following the Acquisition, the Company’s plan assets were expanded with a combination of insurance contracts, multi-strategy investment funds and company-owned real estate. The fair value for these assets is determined based on the NAV as reported by the underlying investment manager, insurance companies and the trustees of the CTA.

The following table represents the amortization amounts expected to be recognized during 2020:
  U.S. Pension Benefits Non-U.S. Pension Benefits Other Benefits
Amount of net loss (gain) $7.7
 $(0.6) $0.6


The Company contributed $45.7 to its retirement and other benefit plans, including contributions to the nonqualified plan and benefits paid from company assets. In 2019, the Company received a reimbursement of $12.0 from the CTA assets to the Company for benefits paid directly from company assets during the year ended December 31, 2019. The Company expects to contribute approximately $1.0 to its other post-retirement benefit plan and expects to contribute approximately $23.4 to its retirement plans, including the nonqualified plan, as well as benefits payments directly from the Company during the year ending December 31, 2020. The Company anticipates reimbursement of approximately $13 for certain benefits paid from its trustee in 2019. The following benefit payments, which reflect expected future service, are expected to be paid:
 U.S. Pension Benefits Non-U.S. Pension Benefits Other Benefits Other Benefits
after Medicare
Part D Subsidy
2020$29.0
 $20.1
 $1.0
 $0.9
2021$30.0
 $20.9
 $1.0
 $0.9
2022$30.3
 $21.4
 $1.0
 $0.9
2023$30.8
 $24.6
 $1.0
 $0.9
2024$31.3
 $24.2
 $1.0
 $0.9
2025-2029$161.7
 $125.4
 $4.7
 $4.5


Retirement Savings Plan. The Company offers employee 401(k) savings plans (Savings Plans) to encourage eligible employees to save on a regular basis by payroll deductions. The Company match is determined by the Board of Directors and evaluated at least annually. Total Company match was $0.7, $10.3 and $8.2 for the years ended December 31, 2019, 2018 and 2017, respectively. The Company's basic match is 60 percent of the first 6 percent of a partyparticipant's qualified contributions, subject to several lawsuits that were incurredIRS limits. In January 2019, the Company suspended its match to the Savings Plans. In January 2020, the Company reinstated its match to the Savings Plans. The Company's basic match is now 50 percent on the first 6 percent of a participant's qualified contributions, subject to IRS limits.

Deferred Compensation Plans. The Company has deferred compensation plans in the normal courseU.S. and Germany that enable certain employees to defer a portion of their cash wages, cash bonus, 401(k) or other compensation and non-employee directors to defer receipt of director fees at the participants’ discretion. For deferred cash-based compensation and 401(k), the Company established rabbi trusts in the U.S., which are recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation liabilities are recorded at fair value within other long-term liabilities. Realized and unrealized gains and losses on marketable securities in the rabbi trusts are recognized in interest income with corresponding changes in the Company’s deferred compensation obligation recorded as compensation cost within selling and administrative expense.

NOTE 16: LEASES

The Company utilizes lease agreements to meet its operating needs. These leases support global staff via the use of office space, warehouses, vehicles and IT equipment. The Company utilizes both operating and finance leases in its portfolio of leased assets, however, the majority of these leases are classified as operating. A significant portion of the volume of the lease portfolio is in fleet vehicles and IT office equipment; however, real estate leases constitute a majority of the value of the ROU assets. Lease agreements are utilized worldwide, with the largest location concentration in the United States, Germany and India.


88

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The Company has made the following elections related to the adoption of ASU No. 2016-02, Leases:
The Company elected the option to apply the transition requirements in ASC 842 at the effective date of January 1, 2019.
The Company elected the package of practical expedients permitted under the transition guidance within the new standard, which allowed the Company to carry forward its ASC 840 assessment regarding definition of a lease, lease classification and initial direct costs.
The practical expedient related to land easements is not applicable as the Company currently does not utilize any easements.
The Company declined the hindsight practical expedient to determine the lease term and ROU asset impairment for existing leases. The decision to decline the hindsight practical expedient resulted in relying on assessments made under ASC 840 during transition and re-assessing under ASC 842 going forward.
The Company declined the short-term lease exception, therefore recognizing all leases in the ROU asset and lease liability balances. Consistent with ASC 842 requirements, leases that are one month or less are not included in the balance.
The Company elected to not separate non-lease components from lease components and, instead, to account for each separate lease component and the non-lease components associated with it as a single lease component, recognized on the balance sheet. This election has been made for all classes of underlying assets.
The Company elected to use a grouping/portfolio approach on applying discount rates to leases at transition, for certain groups of leases where it was determined that using this approach would not differ materially from a lease-by-lease approach.


The Company's lease population has initial lease terms ranging from less than one year to approximately ten years. Some leases include one or more options to renew, with renewal terms that can extend the lease term from six months to 15 years. The Company assesses these renewal/extension options using a threshold of reasonably certain, which is a high threshold and, therefore, the majority of its lease terms for accounting purposes do not include renewal periods. For leases where the Company is reasonably certain to renew, those optional periods are included within the lease term and, therefore, the measurement of the ROU asset and lease liability. Some of the vehicle and IT equipment leases also include options to purchase the leased asset, typically at end of term at fair market value. Some of the Company's leases include options to terminate the lease early. This allows the contract parties to terminate their obligations under the lease contract, sometimes in return for an agreed upon financial consideration. The terms and conditions of the termination options vary by contract, and for those leases where the Company is reasonably certain to use these options, the term and payments recognized in the measurement of ROU assets and lease liabilities has been updated accordingly. Additionally, there are several open-ended lease arrangements where the Company controls the option to continue or terminate the arrangement at any time after the first year. For these arrangements, the Company has analyzed a mix of historical use and future economic incentives to determine the reasonable expected holding period. This term is used for measurement of ROU assets and lease liabilities.

The following table summarizes the weighted-average remaining lease terms and discount rates related to the Company's lease population:
Year Ended
December 31, 2019
Weighted-average remaining lease terms (in years)
Operating leases3.6
Finance leases2.2
Weighted-average discount rate
Operating leases11.8%
Finance leases20.8%


The weighted-average discount rates used for operating and finance leases varies due to the jurisdictional composition. The Company has an immaterial amount of finance leases that are primarily comprised of leases in Turkey which have higher interest rates. Certain lease agreements include payments based on a variety of global indexes or rates. These payment amounts have been projected using the index or rate as of lease commencement or the transition date and measured in ROU assets and lease liabilities. Other leases contain variable payments that are based on actual usage of the underlying assets and, therefore, are not measured in assets or liabilities as the variable payments are not based on an index or a rate. For real estate leases, these payments are most often tied to non-committed maintenance or utilities charges, and for equipment leases, to actual output or hours in operation. These amounts typically become known when the invoice is received, which is when expense is recognized. In rare circumstances, the Company's lease agreements may contain residual value guarantees. The Company's lease agreements do not contain any restrictions or covenants, such as those relating to dividends or incurring additional financial obligations.


89

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

As of December 31, 2019, the Company did not have any material leases that have not yet commenced but that create significant rights and obligations.

The Company determines whether an arrangement is or includes a lease at contract inception. All contracts containing the right to use an underlying asset are reviewed to confirm that the contract meets the definition of a lease. ROU assets and liabilities are recognized at commencement date and initially measured based on the present value of lease payments over the defined lease term.

As most leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. In order to apply the incremental borrowing rate, a rate table was developed to assign the appropriate rate to each lease based on lease term and currency of payments. For leases with large numbers of underlying assets, a portfolio approach with a collateralized rate was utilized. Assets were grouped based on similar lease terms and economic environments in a manner whereby the Company reasonably expects that the application does not differ materially from a lease-by-lease approach.

The following table summarizes the components of lease expense for the years ended December 31:
 2019 2018 2017
Lease expense     
Operating lease expense$109.0
 $123.2
 $125.4
Finance lease expense     
Amortization of ROU lease assets$0.7
 $
 $
Interest on lease liabilities$0.4
 $
 $
Variable lease expense$13.2
 $
 $


The following table summarizes the maturities of lease liabilities:
 Operating Finance
2020$78.1
 $1.3
202151.4
 1.2
202230.5
 0.2
202317.6
 
202413.1
 
Thereafter23.6
 
Total214.3
 2.7
Less: Present value discount(45.1) (0.4)
Lease liability$169.2
 $2.3


The following table summarizes the cash flow information related to leases:
 December 31, 2019
Cash paid for amounts included in the measurement of lease liabilities: 
Operating - operating cash flows$106.7
Finance - financing cash flows$0.4
Finance - operating cash flows$0.6
ROU lease assets obtained in the exchange for lease liabilities: 
Operating leases$85.0
Finance leases$3.0


90

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following table summarizes the balance sheet information related to leases:
 December 31, 2019
Assets 
Operating$167.5
Finance2.4
Total leased assets$169.9
  
Current liabilities 
Operating$62.8
Finance0.9
Noncurrent liabilities 
Operating106.4
Finance1.4
Total lease liabilities$171.5


Finance leases are included in other assets, other current liabilities and other liabilities on the condensed consolidated balance sheets.

NOTE 17: DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

The Company is exposed to certain risks arising from both its business operations and economic conditions. The Company principally manages its exposures to a wide variety of business which neither individually norand operational risks through management of its core business activities. The Company manages economic risks, including interest rate and foreign exchange rate risk, through the use of derivative financial instruments. Specifically, the Company enters into derivative financial instruments to manage exposures that arise from business or financing activities. The Company’s derivative foreign currency instruments are used to manage differences in the amount of the Company’s known or expected cash receipts and cash payments principally related to the Company’s non-functional currency assets and liabilities. The Company's interest rate derivatives are used to manage the differences in amount due to variable interest rate borrowings.

The Company uses derivatives to mitigate the economic consequences associated with fluctuations in currencies and interest rates. The following table summarizes the gain (loss) recognized on derivative instruments:
Derivative instrument Classification on consolidated statement of operations 2019 2018 2017
Non-designated hedges and interest rate swaps Interest expense $(3.4) $(2.9) $(4.3)
Foreign exchange forward contracts and cash flow hedges Net sales 0.4
 2.4
 
Foreign exchange forward contracts and cash flow hedges Cost of sales 
 0.6
 
Foreign exchange forward contracts and cash flow hedges Foreign exchange gain (loss), net 5.0
 (10.4) 6.3
Total   $2.0
 $(10.3) $2.0


FOREIGN EXCHANGE

Non-Designated Hedges. A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-functional currency monetary assets and liabilities. The Company’s policy allows the use of foreign exchange forward contracts with maturities of up to 24 months to mitigate the impact of currency fluctuations on those foreign currency asset and liability balances. The Company elected not to apply hedge accounting to its foreign exchange forward contracts. Thus, spot-based gains/losses offset revaluation gains/losses within foreign exchange loss, net and forward-based gains/losses represent interest expense or income. The fair value of the Company’s non-designated foreign exchange forward contracts was $(0.4) and $0.5 as of December 31, 2019 and 2018, respectively.

Cash Flow Hedges. The Company is exposed to fluctuations in various foreign currencies against its functional currency. At the Company, both sales and purchases are transacted in foreign currencies. Wincor Nixdorf International GmbH (WNI) is the Diebold Nixdorf AG currency management center. Currency risks in the aggregate are considered material by management identified, quantified, and controlled at the WNI

91

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in relationmillions, except per share amounts)

treasury center, and furthermore, it provides foreign currencies if necessary. The Diebold Nixdorf AG subsidiaries are primarily exposed to the GBP as the EUR is its functional currency. This risk is considerably reduced by natural hedging (i.e. management of sales and purchases by choice location and suppliers). For the remainder of the risk that is not naturally hedged, foreign currency forwards are used to manage the exposure between EUR-GBP.

Derivative transactions are recorded on the balance sheet at fair value. For transactions designated as cash flow hedges, the effective portion of changes in the fair value are recorded in AOCI and are subsequently reclassified into earnings in the period that the hedged forecasted transactions impact earnings. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings. As of December 31, 2019, the Company had the following outstanding foreign currency derivatives that were used to hedge its foreign exchange risks:
Foreign Currency Derivative Number of Instruments Notional Sold Notional Purchased
Currency forward agreements (EUR-GBP) 12
 24.0
GBP 27.0
EUR


INTEREST RATE

Cash Flow Hedges. The Company’s financial position or resultsobjectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that a minimal amount will be reclassified as a decrease to interest expense over the next year.

In September 2019, the Company entered into multiple pay-fixed receive-variable interest rate swaps with an aggregate notional amount of $500.0. The effective portion of changes in the fair value of derivatives designated and that qualify as cash flow hedges is recorded in AOCI and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings.

In November 2016, the Company entered into multiple pay-fixed, receive-variable interest rate swaps with an aggregate notional amount of $400.0. The effective portion of changes in the fair value of derivatives designated and that qualify as cash flow hedges is recorded in AOCI and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings. The fair value of the Company’s interest rate contracts was $1.8 and $10.1 as of December 31, 2019 and 2018, respectively.

Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that a minimal amount will be reclassified as a decrease to interest expense over the next year.

The Company has an interest rate swap for a notional amount of €50.0, which was entered into in May 2010 with a ten-year term from October 1, 2010 until September 30, 2020. This interest rate swap mitigated the interest rate risk associated with the European Investment Bank debt, which was paid in full during 2017. For this interest swap, the three-month EURIBOR is received and a fixed interest rate of 2.97 percent is paid. The fair value, which is measured at market prices, as of December 31, 2019 and 2018, was $(1.8) and $(3.6), respectively. The interest rate swap is not designated and changes in the fair value of non-designated interest rate swap agreements are recognized in Miscellaneous, net in the consolidated statements of operations. In management’s opinion,The Company recognized $1.9 and $1.9 in interest expense for the Company's consolidated financial statements would not be materially affected by the outcome of these legal proceedings, commitments or asserted claims.years ended December 31, 2019 and 2018, respectively.


On October 22, 2013,Additionally, the Company finalized a settlement agreement with the U.S. Securitiesdoes not use derivatives for trading or speculative purposes and Exchange Commission (SEC) and a Deferred Prosecution Agreement (DPA) with the U.S. Department of Justice (DOJ) to settle charges arising from violations of the Foreign Corrupt Practices Act (FCPA). Pursuant to those agreements, Diebold Nixdorf was required to retain an independent corporate monitor to review our compliance program, internal accounting controls, record-keeping, and financial reporting policies and procedures relating to the FCPA and other applicable anti-corruption laws. Sincecurrently does not have any additional derivatives that time, the Company has made significant enhancements to its global ethics and compliance program. On October 24, 2016, the corporate monitor certified to the SEC and DOJ that our compliance program is reasonably designed and implemented to prevent and detect violations of anti-corruption laws. The DPA and the independent corporate monitorship expired on October 29, 2016. With the completion of the monitorship, the Company has fulfilled its obligations under the settlement agreements with the DOJ and SEC.are not designated as hedges.

















92

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 19: DERIVATIVE INSTRUMENTS18: FAIR VALUE OF ASSETS AND HEDGING ACTIVITIESLIABILITIES


The Company is exposedAssets and Liabilities Recorded at Fair Value

Assets and liabilities subject to certain risks arising from both its business operationsfair value measurement by fair value level and economic conditions. The Company principally manages its exposures to a wide variety of business and operational risks through management of its core business activities. The Company manages economic risks, including interest rate and foreign exchange rate risk, through the use of derivative financial instruments. Specifically, the Company enters into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, therecorded at fair value of which are determined by interest rates. The Company’s derivative financial instruments are used to manage differences in the amount, timing, and duration of the Company’s known or expected cash receipts and its known or expected cash payments principally related to the Company’s borrowings.as follows:

 Classification on consolidated balance sheets December 31, 2019 December 31, 2018
  Fair Value Level 1 Level 2 Fair Value Level 1 Level 2
Assets             
Certificates of depositShort-term investments $10.0
 $10.0
 $
 $33.5
 $33.5
 $
Assets held in rabbi trustsSecurities and other investments 6.2
 6.2
 
 6.3
 6.3
 
Foreign exchange forward contractsOther current assets 2.9
 
 2.9
 3.4
 
 3.4
Interest rate swapsOther current assets 1.7
 
 1.7
 5.3
 
 5.3
Interest rate swapsSecurities and other investments 0.1
 
 0.1
 4.8
 
 4.8
Total  $20.9
 $16.2
 $4.7
 $53.3
 $39.8
 $13.5
              
Liabilities             
Foreign exchange forward contractsOther current liabilities $2.9
 $
 $2.9
 $3.1
 $
 $3.1
Interest rate swapsOther current liabilities 2.3
 
 2.3
 3.6
 
 3.6
Deferred compensationOther liabilities 6.2
 6.2
 
 6.3
 6.3
 
Total  $11.4
 $6.2
 $5.2
 $13.0
 $6.3
 $6.7

Certain of the Company’s foreign operations expose the Company to fluctuations of foreign interest rates and exchange rates. These fluctuations may impact the value of the Company’s cash receipts and payments in terms of the Company’s functional currency. The Company enters into derivative financial instruments to protect the value or fix the amount of certain obligations in terms of its functional currency.


The Company uses derivatives to mitigate the economic consequences associated with fluctuations in currenciesend of the period when determining the timing of transfers between levels. During each of the years ended December 31, 2019 and interest rates. 2018, there were no transfers between levels.

The following table summarizes the gain (loss) recognized on derivative instruments:
Derivative instrument Classification on consolidated statement of operations 2016 2015 2014
Non-designated hedges and interest rate swaps Interest expense $(5.1) $(4.2) $(6.3)
Gain (loss) on foreign currency option contracts - acquisition related Miscellaneous, net 35.6
 7.0
 
Foreign exchange forward contracts and cash flow hedges Foreign exchange gain (loss), net 4.4
 10.7
 21.1
Foreign exchange forward contracts - acquisition related Miscellaneous, net (26.4) 
 
Total   $8.5
 $13.5
 $14.8

FOREIGN EXCHANGE

Net Investment Hedges.The Company has international subsidiaries with net balance sheet positions that generate cumulative translation adjustments within AOCI. The Company uses derivatives to manage potential changes in value of its net investments. The Company uses the forward-to-forward method for its quarterly retrospective and prospective assessments of hedge effectiveness. No ineffectiveness results if the notionalcarrying amount of the derivative matchesCompany's debt instruments approximates fair value except for the portion of the net investment designated as being hedged because the Company uses derivative instruments with underlying exchange rates consistent with its functional currency and the functional currency of the hedged net investment. Changes in value that are deemed effective are accumulated in AOCI where they will remain until they are reclassified to income together with the gain or loss on the entire investment upon substantial liquidation of the subsidiary.2024 Senior Notes. The fair value of the Company’s net investment hedge contracts were $(0.3) and $1.02024 Senior Notes is summarized as follows:
 December 31, 2019 December 31, 2018
 Fair Value Carrying Value Fair Value Carrying Value
2024 Senior Notes$387.0
 $400.0
 $242.0
 $400.0


Refer to note 11 for further details surrounding long-term debt as of December 31, 20162019. Additionally, the Company remeasures certain assets to fair value, using Level 3 measurements, as a result of the occurrence of triggering events. In each of the second and 2015, respectively.The net gain (loss) recognizedthird quarters of 2018, in AOCIconnection with certain triggering events, the Company performed an impairment test of goodwill for all of its reporting units. See note 8 for further details. Besides goodwill from certain reporting units noted above, there were no significant assets or liabilities that were remeasured at fair value on net investment hedge derivative instruments was $(13.3) and $10.4 fora non-recurring basis during the years endedperiod presented.

NOTE 19: COMMITMENTS AND CONTINGENCIES

Contractual Obligations

At December 31, 20162019, the Company had purchase commitments due within one year were minimal for materials and 2015, respectively.services through contract manufacturing agreements at negotiated prices. The amounts purchased under these obligations were minimal in 2019. The Company guarantees a fixed cost of certain products used in production to its strategic partners. Variations in the products costs are absorbed by the Company.




9893

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


On August 15, 2016,Indirect Tax Contingencies

The Company accrues non-income-tax liabilities for indirect tax matters when management believes that a loss is probable and the amounts can be reasonably estimated, while contingent gains are recognized only when realized. In the event any losses are sustained in excess of accruals, they are charged against income. In evaluating indirect tax matters, management takes into consideration factors such as historical experience with matters of similar nature, specific facts and circumstances, and the likelihood of prevailing. Management evaluates and updates accruals as matters progress over time. It is reasonably possible that some of the matters for which accruals have not been established could be decided unfavorably to the Company designated its €350.0 euro-denominated Term Loan B Facility as a net investment hedgeand could require recognizing future expenditures. Also, statutes of its investmentslimitations could expire without the Company paying the taxes for matters for which accruals have been established, which could result in certain subsidiariesthe recognition of future gains upon reversal of these accruals at that use the Euro as their functional currency in order to reduce volatility in stockholders' equity caused by the changes in foreign currency exchange rates of the Euro with respect to the U.S. Dollar. The notes will bear interest at the EURIBOR plus an applicable margin of 4.25 percent. Effectiveness will be assessed at least quarterly by confirming that the respective designated net investments' net equity balances at the beginning of any period collectively continues to equal or exceed the balance outstanding on the Company's Euro-denominated term loan. Changes in value that are deemed effective are accumulated in AOCI. When the respective net investments are sold or substantially liquidated, the balance of the cumulative translation adjustment in AOCI will be reclassified into earnings. The net gain (loss) recognized in AOCI on net investment hedge foreign currency borrowings was $22.8 for the year endedtime.

At December 31, 2016.

Non-Designated Hedges. A substantial portion of the Company’s operations and revenues are international. As a result, changes in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-functional currency monetary assets and liabilities. The Company’s policy allows the use of foreign exchange forward contracts with maturities of up to 24 months to mitigate the impact of currency fluctuations on those foreign currency asset and liability balances. The Company elected not to apply hedge accounting to its foreign exchange forward contracts. Thus, spot-based gains/losses offset revaluation gains/losses within foreign exchange loss, net and forward-based gains/losses represent interest expense or income. The fair value of the Company’s non-designated foreign exchange forward contracts was $2.6 and $0.9 as of December 31, 2016 and 2015, respectively.

Cash Flow Hedges. The Company is exposed to fluctuations in various foreign currencies against its functional currency. At2019, the Company both sales and purchases are transactedwas a party to several routine indirect tax claims from various taxing authorities globally that were incurred in foreign currencies. Wincor Nixdorf International GmbH is the Diebold Nixdorf AG currency management center. Currency risksnormal course of business, which neither individually nor in the aggregate are identified, quantified,considered material by management in relation to the Company’s financial position or results of operations. In management’s opinion, the consolidated financial statements would not be materially affected by the outcome of these indirect tax claims and/or proceedings or asserted claims.

In addition to these routine indirect tax matters, the Company was a party to the proceedings described below:

The Company has challenged multiple customs rulings in Thailand seeking to retroactively collect customs duties on previous imports of ATMs. In August 2017, March, 2019 and controlledAugust 2019 the Supreme Court of Thailand ruled in the Company’s favor in three of the matters, finding each time that Customs' attempt to collect duties for importation of ATMs is improper. The surviving matters remain at various stages of the appeals process and the Company will use the Supreme Court's decisions in support of its position in those matters. Management remains confident that the Company has a valid legal position in these appeals. Accordingly, the Company does not have any amount accrued for this contingency.

A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss could occur in excess of the estimated accrual. The Company estimated the aggregate risk at December 31, 2019 to be up to $102.5 for its material indirect tax matters, of which $30.5 related to the Thailand customs matter disclosed above. The aggregate risk related to indirect taxes is adjusted as the applicable statutes of limitations expire.

Legal Contingencies

At December 31, 2019, the Company was a party to several lawsuits that were incurred in the normal course of business, which neither individually nor in the aggregate were considered material by management in relation to the Company’s financial position or results of operations. In management’s opinion, the Company's consolidated financial statements would not be materially affected by the outcome of these legal proceedings, commitments or asserted claims.

In addition to these normal course of business litigation matters, the Company was a party to the proceedings described below:
Diebold KGaA is a party to two separate appraisal proceedings (Spruchverfahren) in connection with the purchase of all shares in its former listed subsidiary, Diebold Nixdorf AG. Both proceedings are pending at the Wincor Nixdorf International GmbH treasury center,same Chamber for Commercial Matters (Kammer fur Hangelssachen) at the District Court (Landgericht) of Dortmund (Germany). The first appraisal proceeding relates to the DPLTA entered into by Diebold KGaA and furthermore, it provides foreign currencies if necessary. Theformer Diebold Nixdorf AG, subsidiaries are primarily exposed to the U.S. dollar (USD) and Great Britain pound sterling (GBP) as the euro (EUR) is its functional currency. This risk is considerably reducedwhich became effective on February 17, 2017. The DPLTA appraisal proceeding was filed by natural hedging (i.e. managementminority shareholders of sales and purchases by choice location and suppliers). For the remainder of the risk that is not naturally hedged, foreign currency forwards are used to manage the exposure between EUR-GBP and EUR-USD.

Derivative transactions are recorded on the balance sheet at fair value. For transactions designated as cash flow hedges, the effective portion of changes in the fair value are recorded in AOCI and are subsequently reclassified into earnings in the period that the hedged forecasted transactions impact earnings. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings. As of December 31, 2016, the Company had the following outstanding foreign currency derivatives that were used to hedge its foreign exchange risks:
Foreign Currency Derivative Number of Instruments Notional Sold Notional Purchased
Currency forward agreements (EUR-USD) 18
 54.0
USD 48.4
EUR
Currency forward agreements (EUR-GBP) 13
 36.7
GBP 45.0
EUR

The remaining net currency risk not hedged by forward currency transactions amounts to approximately $16.4 and £9.4 for year ended December 31, 2016. The flows of foreign currency are recorded centrally for Diebold Nixdorf AG and, where feasible, equalized out. No foreign currency options were transacted duringchallenging the current and previous year. Ifadequacy of both the euro had been revalued and devalued respectively by 10 percent against the U.S. dollar the other componentscash
exit compensation of equity (before deferred taxes) and the fair value of forward currency transactions would have been €3.9 higher, and €4.8 lower, respectively for the year ended December 31, 2016. If the euro had been revalued and devalued respectively by 10 percent against pounds sterling as of December 31, 2016, the other components of equity (before deferred taxes) and the fair value of forward currency transactions would have been €4.6 higher, and €5.6 lower, respectively for the year ended December 31, 2016.

Foreign Exchange Currency Option and Forward Contracts - acquisition related. On November 23, 2015, the Company entered into two foreign currency option contracts to purchase €1,416.0 for $1,547.1 to hedge against the effect of exchange rate fluctuations on the euro-denominated cash consideration related to the Acquisition and estimated euro-denominated transaction related costs and any outstanding€55.02 per Diebold Nixdorf AG borrowings. At that time,share (of which 6.9 shares were then outstanding) and the euro-denominated cash componentannual recurring compensation of the purchase price consideration approximated €1,162.2. The foreign currency option contracts were sold during the second quarter of 2016 for cash proceeds of $42.6, which are included in investing activities in the consolidated statements of cash flows, resulting in a gain of $35.6 during the year ended December 31, 2016 and $7.0 during the fourth quarter of 2015. The weighted average strike price was $1.09€2.82 per euro. These foreign currency option contracts were non-designated and included in other current assets on the consolidated balance sheet as of December 31, 2015 based on the net asset position.

On April 29, 2016, the Company entered into one foreign currency forward contract to purchase €713.0 for $820.9 to hedge against the effect of exchange rate fluctuations on the euro-denominated cash consideration related to the Acquisition and estimated euro denominated transaction related costs and any outstanding Diebold Nixdorf AG borrowings. share offered in connection with the DPLTA.

The forward rate is $1.1514.second appraisal proceeding relates to the cash merger squeeze-out of minority shareholders of Diebold Nixdorf AG in 2019. The foreign currency forward contractsqueeze-out appraisal proceeding was settled for $792.6 duringfiled by minority shareholders of Diebold Nixdorf AG challenging the third quarteradequacy of 2016,the cash exit compensation of €54.80 per Diebold Nixdorf AG share (of which is included1.4 shares were then outstanding) in investingconnection with the merger squeeze-out.


In both appraisal proceedings, a court ruling would apply to all Diebold Nixdorf AG shares outstanding at the time when the DPLTA or the merger squeeze-out, respectively, became effective. Any cash compensation received by former Diebold Nixdorf AG shareholders in connection with the merger squeeze-out would be netted with any higher cash compensation such shareholder may still claim in connection with the DPLTA appraisal proceeding. While the Company believes that the compensation offered in connection with the DPLTA and the merger squeeze-out was in both cases fair, it notes that German courts often adjudicate

9994

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


activitiesincreases of the cash compensation to plaintiffs in varying amounts in connection with German appraisal proceedings. Therefore, the Company cannot rule out that the first instance court or an appellate court may increase the cash compensation also in these appraisal proceedings. The Company, however, is convinced that its defense in both appraisal proceedings which are still at preliminary stages is supported by strong sets of facts and the Company will continue to vigorously defend itself in these matters.

In July and August 2019, shareholders filed putative class action lawsuits alleging violations of federal securities laws in the United States District Court for the Southern District of New York and the Northern District of Ohio. The lawsuits collectively assert that the Company and three former officers made material misstatements regarding the Company’s business and operations, causing the Company’s common stock to be overvalued from February 14, 2017 to August 1, 2018. The lawsuits have been consolidated statementsbefore a single judge in the United States District Court for the Southern District of cash flows, resultingNew York and lead plaintiffs appointed. The Company intends to vigorously defend itself in this matter and management remains confident that it has valid defenses to these claims. As with any pending litigation, the Company is unable to predict the final outcome of this matter.

In January 2020, the Company’s Board of Directors received a lossdemand letter from alleged shareholders to investigate and pursue claims for breach of $26.4 during the year ended December 31, 2016. This foreign currency forward contract is non-designatedfiduciary duty against certain current and included in other current assets or other current liabilitiesformer directors and officers based on the net asset or net liability position, respectively,Company’s statements regarding its business and operations, which are substantially similar to those challenged in the consolidated balance sheets.federal securities litigation. The gains and losses from the revaluation of the foreign currency forward contract are included in other income (expense) miscellaneous, net on the consolidated statements of operations.

During the year ended December 31, 2016, the Company recorded a $9.3, mark-to-market gain (loss) on foreign currency and forward option contracts reflected in miscellaneous, net. The fair value of the Company's foreign currency forward and option contracts was $7.0 as of December 31, 2015 and was included in other current assets.

INTEREST RATE

Cash Flow Hedges. The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. To accomplish this objective, the Company primarily uses interest rate swaps as part of its interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount. During November 2016, the Company entered into multiple pay-fixed receive-variable interest rate swaps outstanding with an aggregate notional amount of $400.0.

The effective portion of changes in the fair value of derivatives designated and that qualify as cash flow hedges is recorded in AOCI and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. During the fourth quarter of 2016, such derivatives were used to hedge the variable cash flows associated with existing variable-rate debt. The ineffective portion of the change in fair value of the derivatives is recognized directly in earnings.

Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt. The Company estimates that an additional $0.8 will be reclassified as an increase to interest expense over the next year.

Additionally, the Company doesBoard has not use derivatives for trading or speculative purposes and currently does not have any derivatives that are not designated as hedges.

In connection with the Acquisition, the Company acquired an interest swap for a notional amount of €50.0, which was entered into in May 2010 with a ten-year term from October 1, 2010 until September 30, 2020. For this interest swap, the three-month EURIBOR is received and a fixed interest rate of 2.974 percent is paid. The fair value is measured at market prices. On the date of the Acquisition and as of December 31, 2016, the fair value was €(7.9) and €(6.3), respectively. Because this swap was accounted for as a cash flow hedge, the change in fair value of €1.6 was directly recognized in AOCI. For the year ended December 31, 2016, the amount reclassified from equity to profit or loss was not significant.

In December 2005 and January 2006, the Company executed cash flow hedges by entering into pay-fixed receive-variable interest rate swaps, with a total notional amount of $200.0, relatedyet responded to the 2006 Senior Notes. Amounts previously recorded in AOCI related to the pre-issuance cash flow hedges were reclassified to interest expense on a straight-line basis through February 2016. In June 2016, the Company paid off this pay-fixed receive-variable interest rate swap.demand.


The gain recognized on designated cash flow hedge derivative instruments was minimal for year ended December 31, 2016 and $1.1 for 2015. Gains and losses related to interest rate contracts that are reclassified from AOCI are recorded in interest expense on the consolidated statements of operations.


100

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 20: FAIR VALUE OF ASSETSSEGMENT AND LIABILITIESNET SALES INFORMATION


Refer to note 1 for the Company’sThe Company's accounting policies relatedderive segment results that are the same as those the Chief Operating Decision Maker (CODM) regularly reviews and uses to fair value accounting. Refer to note 15 for assets held in the Company’s defined pension plans, which are measured at fair value. Assetsmake decisions, allocate resources and liabilities subject to fair value measurement are as follows:
   December 31, 2016 December 31, 2015
 Classification on consolidated balance sheets   Fair Value Measurements Using   Fair Value Measurements Using
  Fair Value Level 1 Level 2 Fair Value Level 1 Level 2
Assets             
Short-term investments             
Certificates of depositShort-term investments $64.1
 $64.1
 $
 $39.9
 $39.9
 $
Foreign exchange forward contractsOther current assets 7.2
 
 7.2
 3.5
 
 3.5
Foreign exchange option contractsOther current assets 
 
 
 7.0
 
 7.0
Assets held in rabbi trustsSecurities and other investments 8.5
 8.5
 
 9.3
 9.3
 
Interest rate swapsSecurities and other investments 8.4
 
 8.4
 
 
 
Total  $88.2
 $72.6
 $15.6
 $59.7
 $49.2
 $10.5
              
Liabilities             
Foreign exchange forward contractsOther current liabilities $7.7
 $
 $7.7
 $1.5
 $
 $1.5
Interest rate swapsOther current liabilities 6.9
 
 6.9
 
 
 
Deferred compensationOther liabilities 8.5
 8.5
 
 9.3
 9.3
 
Total  $23.1
 $8.5
 $14.6
 $10.8
 $9.3
 $1.5
              

During the years ended December 31, 2016 and 2015, there were no transfers between levels. The redeemable noncontrolling interests were preliminarily recorded at fair value as of the Acquisition date by applying the income approach using unobservable inputs for projected cash flows and a discount rate, which are considered Level 3 inputs, and subject to change as the measurement period related to the Acquisition has not expired and purchase accounting remains preliminary. The balance of redeemable noncontrolling interests is reported at the greater of its carrying value or its maximum redemption value at each reporting date.


101

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The fair value and carrying value of the Company’s debt instruments are summarized as follows:
 December 31, 2016 December 31, 2015
 Fair Value Carrying Value Fair Value Carrying Value
Notes payable$106.9
 $106.9
 $32.0
 $32.0
        
Revolving credit facility
 
 168.0
 168.0
Term Loan A Facility201.3
 201.3
 218.5
 218.5
Term Loan B Facility - USD787.5
 787.5
 
 
Term Loan B Facility - Euro363.5
 363.5
 
 
2024 Senior Notes426.0
 400.0
 
 
2006 Senior Notes
 
 225.0
 225.0
Other0.8
 0.8
 1.6
 1.6
Long-term deferred financing fees(61.7) (61.7) (6.9) (6.9)
Long-term debt1,717.4
 1,691.4
 606.2
 606.2
Total debt instruments$1,824.3
 $1,798.3
 $638.2
 $638.2

Refer to note 14 for further details surrounding the increase in long-term debt as of December 31, 2016.


102

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 21: RESTRUCTURING AND OTHER CHARGES

The following table summarizes the impact of Company’s restructuring charges on the consolidated statements of operations for the years ended December 31:
 2016 2015 2014
Cost of sales - services$18.4
 $3.1
 $0.5
Cost of sales - products7.1
 1.4
 1.2
Selling and administrative expense28.8
 16.1
 
Research, development and engineering expense5.1
 0.6
 9.9
Total$59.4
 $21.2
 $11.6

The following table summarizes the Company’s restructuring charges by reporting segment for the years ended December 31:
 2016 2015 2014
Severance     
NA$2.8
 $0.7
 $0.8
AP7.8
 1.2
 0.4
EMEA17.0
 3.8
 0.5
LA11.2
 5.6
 6.6
Corporate20.6
 9.9
 3.3
Total$59.4
 $21.2
 $11.6

Multi-Year Transformation Plan

During the first quarter of 2013, the Company announced a multi-year transformation plan. Certain aspects of this plan were previously disclosed under the Company's global realignment plan and global shared services plan. This multi-year realignment focused on globalizing the Company's service organization and creating a unified center-led global organization for research and development, as well as transforming the Company's general and administrative cost structure. Restructuring charges of $7.7, $21.2 and $11.6 for the years ended December 31, 2016, 2015 and 2014, respectively, related to the Company’s multi-year transformation plan. As of December 31, 2016, the multi-year transformation plan is complete.

Integration Plan

As of August 15, 2016, the date of the Acquisition, the Company has launched the integration of operations designed to realize approximately $160 of annual synergies by 2019. This integration plan focuses on the utilization of cost efficiencies and synergy opportunities that result from the Acquisition.assess performance. The Company incurred restructuring charges of $42.8 for the year ended December 31, 2016 related to this plan. The Company anticipates additional restructuring costs of approximately $130 to be incurred through the end of the plan.

Delta Program

At the beginning of the 2015, Diebold Nixdorf AG initiated the Delta Program related to restructuring and realignment. As part of a change process that spanned several years, the Delta Program was designed to hasten the expansion of software and professional services operations and to further enhance profitability in the services business. This program included expansion in the high-end fields of managed services and outsourcing. It also involved capacity adjustments on the hardware side, enabling the Company to respond more effectively to market volatility while maintaining its abilities with innovation. As of August 15, 2016, the date of the Acquisition, the restructuring accrual balance acquired was $45.5 and consisted of severance activities. The Company incurred restructuring charges of $3.2 for the year ended December 31, 2016 related to this plan. As of December 31, 2016, the Company does not anticipate additional restructuring costs to be incurred through the end of the plan.

Strategic Alliance Plan

On November 10, 2016, the Company entered into a strategic alliance with the Inspur Group, a Chinese cloud computing and data center company, to develop, manufacture and distribute FSS solutions in China. The Inspur Group holds a majority stake of 60.0 percent in the new jointly owned company, which is named Inspur (Suzhou) Financial Technology Service Co. Ltd. (Inspur JV). The Inspur JV will offer a complete range of self-service terminals within the Chinese market, including ATMs. The Company

103

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

will serve as the exclusive distributor outside of China for all products developed by the Inspur JV, which will be sold under the Diebold Nixdorf brand. The Company will not consolidate Inspur JV but includes the results of operations in equity in earnings of an investee included in other income (expense) of the consolidated statements of operations. In November 2016, the Inspur JV was formed and the Company does not expect a significant gain or loss from the transaction. The Company incurred restructuring charges of $5.7 for the year ended December 31, 2016 related to this plan. The Company anticipates additional restructuring costs of approximately $1.0 to be incurred through the end of the plan.

The following table summarizes the Company's cumulative total restructuring costs from continuing operations as of December 31, 2016 for the respective plans:
 Severance Other
 Multi-year transformation plan Integration Plan Delta Program Strategic Alliance Multi-year transformation plan
NA$8.9
 $2.4
 $
 $
 $2.0
AP4.6
 2.1
 
 5.7
 0.6
EMEA6.7
 14.8
 1.1
 
 0.9
LA24.3
 6.8
 0.3
 
 
Corporate60.5
 16.7
 1.8
 
 
Total$105.0
 $42.8
 $3.2
 $5.7
 $3.5

The following table summarizes the Company’s restructuring accrual balances and related activity:
Balance at January 1, 2014$31.7
Liabilities incurred11.6
Liabilities paid/settled(35.7)
Balance at December 31, 2014$7.6
Liabilities incurred21.2
Liabilities paid/settled(24.1)
Balance at December 31, 2015$4.7
Liabilities incurred59.4
Liabilities acquired45.5
Liabilities paid/settled(19.7)
Balance at December 31, 2016$89.9

Other Charges

Other charges consist of items that the Company has determined are non-routine in nature and are not expected to recur in future operations. Net non-routine income (expense) of $(249.3), $(36.4) and $12.5 impacted the years ended December 31, 2016, 2015 and 2014, respectively.

Net non-routine expense for the year ended December 31, 2016 was primarily due to acquisition, divestiture and integration related fees and expenses of $118.9 primarily included within selling and administrative expenses. Additionally, net non-routine expense included purchase accounting pretax charges related to deferred revenue of $16.2, inventory valuation adjustment of $62.7 and amortization of acquired intangibles of $49.7. Legal, indemnification and professional fees related to corporate monitor efforts were also included in net non-routine expense.

Net non-routine expense for the year ended December 31, 2015 was primarily due to potential acquisition and divestiture related costs of $21.1 included within selling and administrative expense. Additionally, net non-routine expense included legal, indemnification and professional fees related to corporate monitor efforts.

Net non-routine income for the year ended December 31, 2014 related primarily to a $13.7 pre-tax gain from the sale of the Eras, recognized in gain on sale of assets, net within the consolidated statements of operations, and $5.8 pre-tax adjustment related to indirect taxes in Brazil, within products cost of sales. These gains were partially offset by legal, indemnification and professional fees paid by the Company in connection with ongoing obligations related to a prior settlement recorded within selling and administrative expense.


104

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 22: SEGMENT INFORMATION

The Companycontinually considers its operating structure and the information subject to regular review by its President and Chief Executive Officer, who is the Chief Operating Decision Maker (CODM),CODM, to identify reportable operating segments. The CODM makes decisions, allocates resourcesCompany’s operating structure is based on a number of factors that management uses to evaluate, view and assesses performance byrun its business operations, which currently includes, but is not limited to, product, service and solution. The Company's reportable operating segments are based on the following regions, which are also the Company’s four reportable operating segments: NA, AP, EMEA,solutions: Eurasia Banking, Americas Banking and LA. The four geographic segments sell and service FSS, retail solutions and security systems around the globe, as well as elections, lottery and information technology solutions in Brazil other, through wholly-owned subsidiaries, majority-owned joint ventures and independent distributors in most major countries. In January 2015, the Company announced the realignment of its Brazil and LA businessesRetail.
Segment revenue represents revenues from sales to drive greater efficiency and further improve customer service. The Company reported results from its LA and Brazil operations under one single reportable operating segment and reclassified comparative periods for consistency. The presentation of comparative periods also reflects the reclassification of certain global expenses from segment operating profit to corporate charges not allocated to segments due to the 2015 realignment activities.

Certain information not routinely used in the management of the segments, information not allocated back to the segments or information that is impractical to report is not shown.external customers. Segment operating profit is defined as revenues less expenses identifiable to the those segments. The Company does not allocate to its segments certain operating expenses, managed at the corporate level; that are not routinely used in the management of the segments; or information that is impractical to allocate. These unallocated costs include certain corporate costs, amortization of acquired intangible assets and deferred revenue, restructuring charges, impairment charges, legal, indemnification and professional fees related to acquisition and divestiture expenses, along with other income (expenses). Segment operating incomeprofit reconciles to consolidated income (loss) from continuing operations before income taxes by deducting corporate costs and other income or expense items that are not attributed to the segments. Further details regarding the Company's net non-routine income (expense) appear in note 18. Total assetsCorporate charges not allocated to segments include headquarter-based costs associated with procurement, human resources, compensation and benefits, finance and accounting, global development/engineering, global strategy/mergers and acquisitions, global IT, tax, treasury and legal. Assets are not allocated to segments, and thus are not included in the assessment of segment performance, and therefore are excluded from the segment information disclosed below.consequently, we do not disclose total assets and depreciation and amortization expense by reportable operating segment.




10595

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


The following tables represent information regarding the Company’s segment information and provides a reconciliation between segment operating profit and the consolidated income (loss) from continuing operations before income taxes for the years ended December 31:
 2019 2018 2017
Net sales summary by segment     
Eurasia Banking$1,649.8
 $1,800.2
 $1,903.4
Americas Banking1,604.1
 1,515.7
 1,525.6
Retail1,154.8
 1,262.7
 1,180.3
Total customer revenues$4,408.7
 $4,578.6
 $4,609.3
      
Intersegment revenues     
Eurasia Banking$168.3
 $161.1
 $105.0
Americas Banking15.5
 13.8
 25.9
Total intersegment revenues$183.8
 $174.9
 $130.9
      
Segment operating profit     
Eurasia Banking$169.3
 $150.1
 $126.8
Americas Banking119.7
 17.2
 68.1
Retail58.3
 47.1
 87.9
Total segment operating profit$347.3
 $214.4
 $282.8
      
Corporate charges not allocated to segments (1)
$(79.4) $(52.1) $(62.6)
Impairment of assets(30.2) (180.2) (3.1)
Restructuring charges(50.2) (65.0) (49.4)
Net non-routine expense(214.1) (242.7) (261.2)

(373.9) (540.0) (376.3)
Operating loss(26.6) (325.6) (93.5)
Other expense(202.3) (152.7) (98.4)
Loss before taxes$(228.9) $(478.3) $(191.9)

 2016 2015 2014
Revenue summary by segment     
NA$1,118.2
 $1,094.5
 $1,091.4
AP470.0
 439.6
 500.3
EMEA1,181.2
 393.1
 421.2
LA546.9
 492.1
 721.9
Total customer revenues$3,316.3
 $2,419.3
 $2,734.8
      
Intersegment revenues     
NA$52.1
 $81.4
 $68.4
AP80.7
 99.7
 85.4
EMEA84.6
 73.4
 56.6
LA0.8
 0.5
 0.5
Total intersegment revenues$218.2
 $255.0
 $210.9
      
Segment operating profit     
NA$214.3
 $250.1
 $266.3
AP52.6
 63.1
 66.4
EMEA115.8
 55.3
 61.4
LA53.3
 37.4
 68.7
Total segment operating profit$436.0
 $405.9
 $462.8



 

 

Corporate charges not allocated to segments (1)
(277.3) (270.8) (296.6)
Impairment of assets(9.8) (18.9) (2.1)
Restructuring charges(59.4) (21.2) (11.6)
Net non-routine income (expense)(249.3) (36.4) 12.5

(595.8) (347.3) (297.8)
Operating profit (loss)(159.8) 58.6
 165.0
Other income (expense)(78.5) (12.8) (10.3)
Income (loss) from continuing operations before taxes$(238.3) $45.8
 $154.7

(1) 
Corporate charges not allocated to segments include headquarter basedheadquarter-based costs associated with manufacturing administration, procurement, human resources, compensation and benefits, finance and accounting, global development/engineering, global strategy/mergers and acquisitions, global information technology,IT, tax, treasury and legal.


Net non-routine expense consists of items that the Company has determined are non-routine in nature and not allocated to the reportable operating segments. Net non-routine expense of $214.1 for the year ended December 31, 2019 was primarily due to purchase accounting pre-tax charges for amortization of acquired intangibles of $93.3 and the loss (gain) on sale of assets, net. Net non-routine expense of $242.7 for the year ended December 31, 2018 was primarily due to the inventory provision of $74.5 in cost of sales, acquisition integration expenses of $47.2 primarily within selling and administrative expense and purchase accounting pre-tax charges for amortization of acquired intangibles of $113.4. Net non-routine expense of $261.2 for the year ended December 31, 2017 was primarily due to acquisition integration expenses of $72.1 primarily within selling and administrative expense and purchase accounting pre-tax charges for amortization of acquired intangibles of $160.9.


 2016 2015 2014
Segment depreciation and amortization expense     
NA$9.8
 $9.7
 $8.7
AP8.7
 6.9
 7.7
EMEA23.4
 3.1
 4.0
LA6.4
 6.9
 12.0
Total segment depreciation and amortization expense48.3
 26.6
 32.4
Corporate depreciation and amortization expense86.5
 37.4
 41.0
Total depreciation and amortization expense$134.8
 $64.0
 $73.4

10696

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

  2016 2015 2014
Segment property, plant and equipment, at cost      
NA $111.0
 $110.7
 $120.6
AP 58.9
 53.3
 46.9
EMEA 178.2
 35.2
 38.2
LA 59.1
 51.9
 78.7
Total segment property, plant and equipment, at cost 407.2
 251.1
 284.4
Corporate property, plant and equipment, at cost, not allocated to segments 456.8
 357.9
 320.4
Total property, plant and equipment, at cost $864.0
 $609.0
 $604.8


The following table presents information regarding the Company’s revenuesegment net sales by service and product solution:
 2019 2018 2017
Eurasia Banking     
Services$993.6
 $1,111.8
 $1,133.1
Products656.2
 688.4
 770.3
Total Eurasia Banking1,649.8
 1,800.2
 1,903.4
Americas Banking     
Services1,002.5
 1,025.8
 1,043.9
Products601.6
 489.9
 481.7
Total Americas Banking1,604.1
 1,515.7
 1,525.6
Retail     
Services612.0
 651.9
 608.3
Products542.8
 610.8
 572.0
Total Retail1,154.8
 1,262.7
 1,180.3
Total$4,408.7
 $4,578.6
 $4,609.3

Revenue summary by service and product solution 2016 2015 2014
Financial self-service      
Services $1,504.0
 $1,185.0
 $1,219.9
Products 1,022.5
 923.7
 977.3
Total financial self-service 2,526.5
 2,108.7
 2,197.2
Retail      
Services 202.5
 
 
Products 235.6
 
 
Total retail 438.1
 
 
Security      
Services 201.4
 209.3
 212.9
Products 72.0
 83.5
 99.5
Total security 273.4
 292.8
 312.4
Brazil other 78.3
 17.8
 225.2
  $3,316.3
 $2,419.3
 $2,734.8


The Company had no customers that accounted for more than 10 percent of total net sales in 20162019, 20152018 and 20142017.


Below is a summary of net sales by point of origin for the years ended December 31:
  2016 2015 2014
Net sales      
United States $1,020.1
 $1,014.3
 $1,035.9
Brazil 263.0
 211.5
 482.5
China 175.2
 279.0
 314.2
Other international 1,858.0
 914.5
 902.2
Total net sales $3,316.3
 $2,419.3
 $2,734.8
 2019 2018 2017
Americas     
United States$1,024.7
 $1,047.7
 $1,049.5
Other Americas654.6
 556.7
 556.3
Total Americas1,679.3
 1,604.4
 1,605.8
EMEA     
Germany872.5
 876.2
 843.0
Other EMEA1,400.4
 1,583.8
 1,537.1
Total EMEA2,272.9
 2,460.0
 2,380.1
AP     
Total AP456.5
 514.2
 623.4
Total net sales$4,408.7
 $4,578.6
 $4,609.3


Below is a summary of property, plant and equipment, net by geographical location as of December 31:
 2019 2018
Property, plant and equipment, net   
United States$62.4
 $77.8
Germany150.1
 168.2
Other international19.0
 58.1
Total property, plant and equipment, net$231.5
 $304.1

  2016 2015 2014
Property, plant and equipment, net      
United States $111.2
 $130.4
 $116.5
Germany 199.7
 
 
Brazil 18.4
 12.9
 17.2
Other international 57.7
 32.0
 32.0
Total property, plant and equipment, net $387.0
 $175.3
 $165.7


In the following table, revenue is disaggregated by timing of revenue recognition at December 31:
107
Timing of revenue recognition2019 2018
Products transferred at a point in time41% 39%
Products and services transferred over time59% 61%
Net sales100% 100%



97

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


In August 2016, in connection with the business combination agreement related to the Acquisition, the Company announced the realignment of its lines of business to drive greater efficiency and further improve customer service. As a result of the Acquisition, the Company has reorganized the management team reporting to the CODM and has begun evaluating and assessing the lines of business reporting structure. The Company does not anticipate the assessment to be completed until the first quarter of 2017. Beginning with the first quarter of 2017, the Company anticipates its reportable operating segments will be based on the conclusion of the assessment on the following lines of business: Services, Systems, and Software and will reclassify comparative periods for consistency. Until such assessment is completed, the CODM will continue to regularly review, make decisions, allocate resources and assess performance based on the current regional reportable operating segments.


NOTE 23: DIVESTITURES

In December 2015, the Company announced it was forming a new strategic alliance with a subsidiary of the Inspur Group, a Chinese cloud computing and data center company, to develop, manufacture and distribute FSS solutions in China. The Inspur Group will hold a majority stake of 51.0 percent in the new jointly owned company, which will be named Inspur (Suzhou) Financial Technology Service Co. Ltd. (Inspur JV). The Inspur JV will offer a complete range of self-service terminals within the Chinese market, including ATMs. The Company will serve as the exclusive distributor outside of China for all products developed by the Inspur JV, which will be sold under the Diebold Nixdorf brand. The Company will not consolidate Inspur JV but includes its results of operations in equity in earnings of an investee included in other income (expense) of the consolidated statements of operations. In November 2016, the Inspur JV was formed and the Company does not expect a significant gain or loss from the transaction.

In addition, to support the services-led approach to the market, the Company will divest a minority share of its current China operations to the Inspur Group. Moving forward, this business will be focused on providing a whole suite of services, including installation, maintenance, professional and managed services related to ATMs and other automated transaction solutions.

During the third quarter of 2016, the Company received cash proceeds of $27.7 related to the sale of stock in its Aevi International GmbH and Diebold Nixdorf AG China subsidiaries. In addition to the cash proceeds received, the Company recorded deferred payments of $44.7 for the divestiture of its Diebold Nixdorf AG China subsidiaries. The Diebold Nixdorf AG China sale was reflected in the opening balance sheet and no gain or loss was recorded. The Diebold Nixdorf AG China sale was in connection with the June 2016, Diebold Nixdorf AG announcement to establish a strategic alliance with Aisino Corporation, to position itself in China to offer solutions that meet Chinese banking regulations. Aisino Corporation is a Chinese company that specializes in intelligent anti-forgery tax control systems, electronic fund transfer (EFT) point of sale (POS) solutions, financial IC cards, bill receipt printing solutions and public IT security solutions. Following the closing of the transaction, the Company holds a noncontrolling interest in the Aisino JV of 43.6 percent. The Company will include the Aisino results of operations in equity in earnings of an investee included in other income (expense) of the consolidated statements of operations.

On October 25, 2015, the Company entered into a definitive asset purchase agreement with a wholly-owned subsidiary of Securitas AB (Securitas Electronic Security) to divest its electronic security business located in the U.S. and Canada for an aggregate purchase price of $350.0 in cash, 10.0 percent of which was contingent based on the successful transition of certain customer relationships, which was paid in the first quarter of 2016. For ES to continue its growth, it would require resources and investment that Diebold Nixdorf is not committed to make given its focus on the self-service market. The Company recorded a pre-tax gain of $239.5 on the ES divestiture which was recognized during 2016.

The Company has also agreed to provide certain transition services to Securitas Electronic Security after the closing, including providing Securitas Electronic Security a $6.0 credit for such services, of which $5.0 relates to a quarterly payment to Securitas Electronic Security and $1.0 is a credit against payments due from Securitas Electronic Security. During the year ended December 31, 2016, $5.0 was paid as part of the quarterly payments and $1.0 was used against amounts owed by Securitas Electronic Security.

The closing of the transaction occurred on February 1, 2016. The operating results for the NA electronic security business were previously included in the Company's NA segment and have been reclassified to discontinued operations for all of the periods presented. The assets and liabilities of this business were classified as held for sale in the Company's consolidated balance sheet as of December 31, 2015. Cash flows provided or used by the NA electronic security business are presented as cash flows from discontinued operations for all of the periods presented. The operating results, assets and liabilities and cash flows from discontinued operations are no longer included in the financial statements of the Company from the closing date.

108

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

The following summarizes select financial information included in income from discontinued operations, net of tax:

 Years ended December 31,
 2016 2015 2014
Net sales     
Services$16.3
 $221.5
 $204.8
Products8.5
 127.0
 111.4
 24.8
 348.5
 316.2
Cost of sales     
Services15.1
 181.1
 172.6
Products6.9
 102.2
 90.5
 22.0
 283.3
 263.1
Gross profit2.8
 65.2
 53.1
Selling and administrative expense4.8
 39.7
 37.2
Income (loss) from discontinued operations before taxes(2.0) 25.5
 15.9
Income tax (benefit) expense(0.7) 9.6
 6.2
 (1.3) 15.9
 9.7
      
Gain on sale of discontinued operations before taxes239.5
 
 
Income tax (benefit) expense94.5
 
 
Gain on sale of discontinued operations, net of tax145.0
 
 
Income from discontinued operations, net of tax$143.7
 $15.9
 $9.7


The following summarizes the assets and liabilities classified as held for sale in the consolidated balance sheet:

 December 31,
 2015
ASSETS 
Cash and cash equivalents$(1.5)
Trade receivables, less allowances for doubtful accounts of $4.075.6
Inventories29.1
Prepaid expenses0.9
Other current assets5.0
Total current assets109.1
Property, plant and equipment, net5.2
Goodwill33.9
Assets held for sale$148.2
  
LIABILITIES 
Accounts payable$24.8
Deferred revenue13.3
Payroll and other benefits liabilities6.6
Other current liabilities4.7
Total current liabilities49.4
Other long-term liabilities
Liabilities held for sale$49.4

During 2015, all assets and liabilities classified as held for sale were included in total current assets based on the cash conversion of these assets and liabilities during the first quarter of 2016. The cash and cash equivalents of the electronic security business represents outstanding checks as of December 31, 2015.

109

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


As of first quarter 2015, the Company agreed to sell its equity interest in its Venezuela joint venture to its joint venture partner and recorded a $10.3 impairment of assets in the first quarter of 2015. On April 29, 2015, the Company closed the sale for the estimated fair market value and recorded a $1.0 reversal of impairment of assets based on final adjustments in the second quarter of 2015, resulting in a $9.3 impairment of assets for the six months ended June 30, 2015. During the remainder of 2015, the Company incurred an additional $0.4 related to uncollectible accounts receivable, which is included in selling and administrative expenses on the consolidated statements of operations.

In the second quarter of 2014, the Company divested its Eras subsidiary for a sale price of $20.0, including installment payments of $1.0 on the first and second year anniversary dates of the closing. This sale resulted in a gain of $13.7 recognized within gain on sale of assets, net in the consolidated statement of operations. Eras was included within the NA segment. Total assets and operating results of Eras were not significant to the consolidated financial statements.

NOTE 24: RELATED PARTY TRANSACTIONS

The Company has strategic alliances that are not consolidated. The Company tests these strategic alliances annually, individually and in aggregate, to determine materiality for disclosure. The Company owns 40.0 percent of Inspur JV or Inspur (Suzhou) Financial Technology Service Co., Ltd (Inspur) and 43.6 percent of Aisino-Wincor Retail & Banking Systems (Shanghai) Co.,Ltd; (Aisino). The Company engages in transactions in the ordinary course of business. The Company's strategic alliances were determined to be immaterial to the Company and were accounted for under the equity method of investments.


110

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2016
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)

NOTE 25:21: QUARTERLY FINANCIAL INFORMATION (UNAUDITED)


The following table presents selected unaudited quarterly financial information for the years ended December 31:
 First Quarter Second Quarter Third Quarter Fourth Quarter
 2016 2015 2016 2015 2016 2015 2016 2015
Net sales$509.6
 $574.8
 $580.0
 $644.5
 $983.3
 $589.6
 $1,243.4
 $610.4
Gross profit138.8
 159.3
 155.1
 170.8
 197.6
 150.3
 230.2
 171.6
Income (loss) from continuing operations, net of tax20.7
 (10.2) (20.8) 19.7
 (97.2) 18.3
 (73.4) 31.7
Income from discontinued operations, net of tax147.8
 4.5
 0.5
 4.3
 (4.6) 4.5
 
 2.6
Net income (loss)168.5
 (5.7) (20.3) 24.0
 (101.8) 22.8
 (73.4) 34.3
Net income (loss) attributable to noncontrolling interests0.3
 (2.9) 0.8
 1.8
 0.5
 1.1
 4.4
 1.7
Net income (loss) attributable to Diebold Nixdorf, Incorporated$168.2
 $(2.8) $(21.1) $22.2
 $(102.3) $21.7
 $(77.8) $32.6
                
Basic earnings (loss) per share               
Income (loss) from continuing operations, net of tax$0.31
 $(0.11) $(0.33) $0.27
 $(1.38) $0.26
 $(1.04) $0.46
Income from discontinued operations, net of tax2.27
 0.07
 0.01
 0.07
 (0.06) 0.07
 
 0.04
Net income (loss) attributable to Diebold Nixdorf, Incorporated (basic)$2.58
 $(0.04) $(0.32) $0.34
 $(1.44) $0.33
 $(1.04) $0.50
                
Diluted earnings (loss) per share               
Income (loss) from continuing operations, net of tax$0.31
 $(0.11) $(0.33) $0.27

$(1.38) $0.26
 $(1.04) $0.46
Income from discontinued operations, net of tax2.25
 0.07
 0.01
 0.07
 (0.06) 0.07
 
 0.04
Net income (loss) attributable to Diebold Nixdorf, Incorporated (diluted)$2.56
 $(0.04) $(0.32) $0.34
 $(1.44) $0.33
 $(1.04) $0.50
                
Basic weighted-average shares outstanding65.1
 64.7
 65.2
 64.9
 70.9
 65.0
 75.1
 65.0
Diluted weighted-average shares outstanding65.7
 64.7
 65.2
 65.6
 70.9
 65.6
 75.1
 65.7
 First Quarter Second Quarter Third Quarter Fourth Quarter
 2019 2018 2019 2018 2019 2018 2019 2018
Net sales$1,028.1
 $1,064.2
 $1,150.2
 $1,105.6
 $1,078.8
 $1,119.0
 $1,151.6
 $1,289.8
Gross profit (1)
246.1
 240.4
 279.1
 219.7
 271.5
 228.9
 270.4
 209.8
Net loss (2)
(131.9) (65.6) (55.3) (115.9) (34.8) (219.7) (122.6) (127.5)
Net income (loss) attributable to noncontrolling interests0.8
 7.6
 (5.0) 5.1
 0.9
 (6.1) 
 (3.9)
Net loss attributable to Diebold Nixdorf, Incorporated$(132.7) $(73.2) $(50.3) $(121.0) $(35.7) $(213.6) $(122.6) $(123.6)
                
Net loss attributable to Diebold Nixdorf, Incorporated
Basic and diluted loss per share$(1.74) $(0.97) $(0.66) $(1.59) $(0.46) $(2.81) $(1.60) $(1.62)
                
Basic and diluted weighted-average shares outstanding76.4
 75.8
 76.7
 76.0
 76.8
 76.1
 76.8
 76.1


On August 15, 2016, the(1)The Company acquired Diebold Nixdorf AG which was the primary driverreclassified immaterial amounts from cost of the results in the second halfsales to selling and administrative expense. The amount represents selling costs that were incorrectly being recorded within cost of the year. On February 1, 2016, the Company divested of its NA electronic security business resulting in a pre-tax gain of $239.5 during the first quarter. Income (loss) from continuing operations, net of tax during the second half of 2016 was impacted by increased interest expense and deal-related costs in connection with the Acquisition, of $97.2. Net loss in the first quarter of 2015 was negatively impacted by the Company's sale of its equity interest in its Venezuela joint venture to its joint venture partner (refersales. Refer to note 23), which resulted in1 for more information.

(2) The Company corrected an impairment charge of $10.3. In the first quarter of 2015, the Company also recorded a foreign exchangeimmaterial error to net loss of $7.5 related to the devaluation ofgoodwill impairment recorded in the Venezuelan currency. In the fourth quarter of 2015, the repatriation of foreign earnings, the associated recognition of foreign tax credits and related benefits due to the passage of the PATH Act, were recorded which resulted in a tax benefit (referyear ended December 31, 2018. Refer to note 7).1 for more information.









11198

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


NOTE 26:22: SUPPLEMENTAL GUARANTOR INFORMATION


The Company issued the 2024 Senior Notes in an offering exempt from the registration requirements of the Securities Act of 1933 in connection with the Acquisition. The 2024 Senior Notes are and will be guaranteed by certain of the Company's existing and future domestic subsidiaries. The following presents the condensed consolidating financial information separately for:


(i)Diebold Nixdorf, Incorporated (the Parent Company), the issuer of the guaranteed obligations;


(ii)Guarantor Subsidiaries,subsidiaries, on a combined basis, as specified in the indentures related to the Company's obligations under the 2024 Senior Notes;Indenture, as supplemented;


(iii)Non-guarantor subsidiaries, on a combined basis;

(iv)Consolidating entries and eliminations representing adjustments to (a) eliminate intercompany transactions between the Parent Company, the Guarantor Subsidiariesguarantor subsidiaries and the Non-guarantor Subsidiaries,non-guarantor subsidiaries, (b) eliminate the investments in our subsidiaries, and (c) record consolidating entries; and


(iv)(v)Diebold Nixdorf, Incorporated and Subsidiariessubsidiaries on a consolidated basis.


Each guarantor subsidiary is 100 percent owned by the Parent Company at the date of each balance sheet presented. The notes2024 Senior Notes are fully and unconditionally guaranteed on a joint and several basis by each guarantor subsidiary. The guarantees of the guarantor subsidiaries are subject to release in limited circumstances only upon the occurrence of certain customary conditions. Each entity in the consolidating financial information follows the same accounting policies as described in the consolidated financial statements, except for the use by the Parent Company and the guarantor subsidiaries of the equity method of accounting to reflect ownership interests in subsidiaries which are eliminated upon consolidation. Changes in intercompany receivables and payables related to operations, such as intercompany sales or service charges, are included in cash flows from operating activities. Intercompany transactions reported as investing or financing activities include the sale of capital stock of various subsidiaries, loans and other capital transactions between members of the consolidated group.


Certain non-guarantor subsidiaries of the Parent Company are limited in their ability to remit funds to it by means of dividends, advances or loans due to required foreign government and/or currency exchange board approvals or limitations in credit agreements or other debt instruments of those subsidiaries.


The Company has reclassified certain assets and liabilities from its non-guarantor subsidiaries to the Parent Company as a result of a common control transaction in connection with the Company's integration efforts of the Acquisition to optimize its operations.


11299

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Balance Sheets
As of December 31, 20162019
Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 ConsolidatedParent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
ASSETS
Current assets                  
Cash and cash equivalents$138.4
 $2.3
 $512.0
 $
 $652.7
Cash, cash equivalents and restricted cash$3.6
 $1.8
 $275.5
 $
 $280.9
Short-term investments
 
 64.1
 
 64.1

 
 10.0
 
 10.0
Trade receivables, net119.0
 
 717.5
 (0.6) 835.9
109.0
 
 510.3
 
 619.3
Intercompany receivables883.0
 783.7
 480.1
 (2,146.8) 
632.6
 559.3
 747.6
 (1,939.5) 
Inventories110.5
 16.2
 611.0
 
 737.7
122.4
 
 346.4
 (2.3) 466.5
Deferred income taxes
 
 
 
 
Prepaid expenses14.7
 0.8
 45.2
 
 60.7
27.2
 
 24.1
 
 51.3
Prepaid income taxes0.3
 25.4
 84.9
 (25.4) 85.2
Other current assets3.2
 1.6
 178.5
 
 183.3
14.9
 7.8
 449.1
 (7.8) 464.0
Total current assets1,269.1
 830.0
 2,693.3
 (2,172.8) 2,619.6
909.7
 568.9
 2,363.0
 (1,949.6) 1,892.0
Securities and other investments94.7
 
 
 
 94.7
21.4
 
 
 
 21.4
Property, plant and equipment, net102.7
 9.0
 275.3
 
 387.0
61.9
 0.5
 169.1
 
 231.5
Deferred income taxes51.1
 6.4
 63.3
 
 120.8
Goodwill55.5
 
 942.8
 
 998.3
55.5
 
 708.5
 
 764.0
Deferred income taxes173.1
 7.8
 128.6
 
 309.5
Finance lease receivables
 4.8
 20.4
 
 25.2
Intangible assets, net1.8
 13.6
 757.5
 
 772.9
19.2
 
 483.1
 
 502.3
Investment in subsidiary2,619.6
 
 9.3
 (2,628.9) 
Investment in subsidiaries1,676.8
 
 
 (1,676.8) 
Long-term intercompany receivables617.9
 
 
 (617.9) 
Other assets2.9
 0.1
 60.1
 
 63.1
45.1
 0.1
 213.4
 
 258.6
Total assets$4,319.4
 $865.3
 $4,887.3
 $(4,801.7) $5,270.3
$3,458.6
 $575.9
 $4,000.4
 $(4,244.3) $3,790.6
                  
LIABILITIES, REDEEMABLE NONCONTROLLING INTERESTS AND EQUITY
Current liabilities                  
Notes payable$30.9
 $1.3
 $74.7
 $
 $106.9
$26.6
 $
 $5.9
 $
 $32.5
Accounts payable101.6
 1.1
 458.4
 (0.6) 560.5
55.3
 
 416.2
 
 471.5
Intercompany payable1,376.6
 175.9
 594.3
 (2,146.8) 
1,302.3
 46.7
 590.5
 (1,939.5) 
Deferred revenue114.7
 0.7
 288.8
 
 404.2
133.7
 
 186.8
 
 320.5
Payroll and other benefits liabilities21.0
 1.4
 150.1
 
 172.5
49.4
 2.1
 173.2
 
 224.7
Other current liabilities156.1
 3.9
 445.8
 (25.4) 580.4
109.5
 1.0
 447.7
 (7.8) 550.4
Total current liabilities1,800.9
 184.3
 2,012.1
 (2,172.8) 1,824.5
1,676.8
 49.8
 1,820.3
 (1,947.3) 1,599.6
Long-term debt1,690.5
 0.4
 0.5
 
 1,691.4
2,107.4
 
 1.3
 
 2,108.7
Pensions and other benefits199.3
 
 80.1
 
 279.4
Post-retirement and other benefits13.3
 
 4.5
 
 17.8
Deferred income taxes13.4
 
 287.2
 
 300.6
Pensions, post-retirements and other benefits160.3
 
 77.4
 
 237.7
Long-term intercompany payable
 
 617.9
 (617.9) 
Other long-term liabilities10.6
 
 77.1
 
 87.7
42.7
 
 287.3
 
 330.0
Commitments and contingencies                  
Redeemable noncontrolling interests
 
 44.1
 
 44.1

 
 20.9
 
 20.9
Total Diebold Nixdorf, Incorporated shareholders' equity591.4
 680.6
 1,948.3
 (2,628.9) 591.4
(528.6) 526.1
 1,151.3
 (1,679.1) (530.3)
Noncontrolling interests
 
 433.4
 
 433.4

 
 24.0
 
 24.0
Total liabilities and equity$4,319.4
 $865.3
 $4,887.3
 $(4,801.7) $5,270.3
$3,458.6
 $575.9
 $4,000.4
 $(4,244.3) $3,790.6




113100

Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Balance Sheets
As of December 31, 20152018
 Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
ASSETS
Current assets         
Cash, cash equivalents and restricted cash$17.3
 $2.7
 $438.4
 $
 $458.4
Short-term investments
 
 33.5
 
 33.5
Trade receivables, net105.7
 0.1
 631.4
 
 737.2
Intercompany receivables205.3
 606.3
 425.1
 (1,236.7) 
Inventories164.8
 
 447.5
 (2.2) 610.1
Prepaid expenses16.4
 0.1
 40.9
 
 57.4
Other current assets20.4
 12.6
 297.1
 (25.8) 304.3
Total current assets529.9
 621.8
 2,313.9
 (1,264.7) 2,200.9
Securities and other investments22.4
 
 
 
 22.4
Property, plant and equipment, net76.9
 0.8
 226.4
 
 304.1
Deferred income taxes139.9
 6.2
 97.8
 
 243.9
Goodwill58.1
 
 740.1
 
 798.2
Intangible assets, net30.8
 
 593.8
 
 624.6
Investment in subsidiaries2,738.8
 
 
 (2,738.8) 
Other assets30.2
 0.4
 69.3
 (13.5) 86.4
Total assets$3,627.0
 $629.2
 $4,041.3
 $(4,017.0) $4,280.5
          
LIABILITIES, REDEEMABLE NONCONTROLLING INTERESTS AND EQUITY
Current liabilities         
Notes payable$25.7
 $0.1
 $23.7
 $
 $49.5
Accounts payable88.1
 
 421.4
 
 509.5
Intercompany payable1,030.8
 60.8
 145.1
 (1,236.7) 
Deferred revenue116.6
 0.1
 261.5
 
 378.2
Payroll and other benefits liabilities26.7
 1.3
 156.3
 
 184.3
Other current liabilities114.2
 1.6
 352.4
 (21.3) 446.9
Total current liabilities1,402.1
 63.9
 1,360.4
 (1,258.0) 1,568.4
Long-term debt2,172.5
 
 17.5
 
 2,190.0
Pensions, post-retirements and other benefits183.7
 
 90.1
 
 273.8
Other long-term liabilities18.4
 
 240.4
 (18.0) 240.8
Commitments and contingencies         
Redeemable noncontrolling interests
 
 130.4
 
 130.4
Total Diebold Nixdorf, Incorporated shareholders' equity(149.7) 565.3
 2,175.7
 (2,741.0) (149.7)
Noncontrolling interests
 
 26.8
 
 26.8
Total liabilities and equity$3,627.0

$629.2

$4,041.3

$(4,017.0)
$4,280.5

 Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
ASSETS
Current assets         
Cash and cash equivalents$20.3
 $7.9
 $285.4
 $
 $313.6
Short-term investments
 
 39.9
 
 39.9
Trade receivables, net140.4
 4.3
 269.2
 
 413.9
Intercompany receivables828.8
 733.6
 539.1
 (2,101.5) 
Inventories115.9
 17.8
 235.6
 
 369.3
Deferred income taxes103.7
 11.2
 53.9
 
 168.8
Prepaid expenses16.4
 0.7
 6.5
 
 23.6
Prepaid income taxes
 8.0
 18.0
 (8.0) 18.0
Current assets held for sale139.2
 
 9.0
 
 148.2
Other current assets15.5
 3.5
 129.3
 
 148.3
Total current assets1,380.2
 787.0
 1,585.9
 (2,109.5) 1,643.6
Securities and other investments85.2
 
 
 
 85.2
Property, plant and equipment, net121.1
 10.0
 44.2
 
 175.3
Goodwill45.1
 
 116.4
 
 161.5
Deferred income taxes57.1
 
 14.6
 (6.4) 65.3
Finance lease receivables
 8.1
 28.4
 
 36.5
Intangible assets, net2.4
 23.3
 41.8
 
 67.5
Other assets1,404.6
 0.2
 (7.3) (1,390.0) 7.5
Total assets$3,095.7
 $828.6
 $1,824.0
 $(3,505.9) $2,242.4
          
LIABILITIES, REDEEMABLE NONCONTROLLING INTERESTS AND EQUITY
Current liabilities         
Notes payable$21.5
 $1.3
 $9.2
 $
 $32.0
Accounts payable131.9
 1.2
 148.6
 
 281.7
Intercompany payable1,414.2
 140.8
 546.5
 (2,101.5) 
Deferred revenue102.7
 3.6
 122.9
 
 229.2
Payroll and other benefits liabilities25.2
 0.5
 50.8
 
 76.5
Current liabilities held for sale48.9
 
 0.5
 
 49.4
Other current liabilities116.3
 2.6
 176.1
 (8.0) 287.0
Total current liabilities1,860.7
 150.0
 1,054.6
 (2,109.5) 955.8
Long-term debt604.6
 1.6
 
 
 606.2
Pensions and other benefits193.5
 
 2.1
 
 195.6
Post-retirement and other benefits14.5
 
 4.2
 
 18.7
Deferred income taxes
 6.4
 1.9
 (6.4) 1.9
Other long-term liabilities10.0
 
 18.7
 
 28.7
Commitments and contingencies         
Total Diebold Nixdorf, Incorporated shareholders' equity412.4
 670.6
 719.4
 (1,390.0) 412.4
Noncontrolling interests
 
 23.1
 
 23.1
Total liabilities and equity$3,095.7
 $828.6
 $1,824.0
 $(3,505.9) $2,242.4


114101

Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Statement of Operations and Comprehensive Income (Loss)
Year Ended December 31, 20162019
Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 ConsolidatedParent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
                  
Net sales$1,078.4
 $85.0
 $2,236.1
 $(83.2) $3,316.3
$1,206.4
 $0.2
 $3,598.7
 $(396.6) $4,408.7
Cost of sales822.6
 92.0
 1,762.3
 (82.3) 2,594.6
962.2
 0.8
 2,752.7
 (374.1) 3,341.6
Gross profit (loss)255.8
 (7.0) 473.8
 (0.9) 721.7
244.2
 (0.6) 846.0
 (22.5) 1,067.1
Selling and administrative expense309.2
 11.5
 440.5
 
 761.2
350.9
 4.4
 553.5
 
 908.8
Research, development and engineering expense7.9
 45.7
 56.6
 
 110.2
6.7
 33.4
 127.1
 (20.1) 147.1
Impairment of assets
 5.1
 4.7
 
 9.8
5.1
 
 25.1
 
 30.2
(Gain) loss on sale of assets, net0.3
 (0.1) 0.1
 
 0.3
(6.3) 0.2
 13.7
 
 7.6
317.4
 62.2
 501.9
 
 881.5
356.4
 38.0
 719.4
 (20.1) 1,093.7
Operating profit (loss)(61.6) (69.2) (28.1) (0.9) (159.8)
Operating loss(112.2) (38.6) 126.6
 (2.4) (26.6)
Other income (expense)                  
Interest income2.3
 0.6
 18.6
 
 21.5
2.1
 
 7.2
 
 9.3
Interest expense(100.0) (0.1) (1.3) 
 (101.4)(190.1) 
 (12.8) 
 (202.9)
Foreign exchange gain (loss), net(3.2) (0.1) 1.2
 
 (2.1)
Equity in earnings of subsidiaries(60.5) 
 
 60.5
 
Foreign exchange (loss) gain, net1.0
 (0.1) (6.0) 
 (5.1)
Miscellaneous, net2.7
 7.8
 (7.0) 
 3.5
92.7
 1.3
 (95.6) (2.0) (3.6)
Income (loss) from continuing operations before taxes(220.3) (61.0) (16.6) 59.6
 (238.3)
Loss from continuing operations before taxes(206.5) (37.4) 19.4
 (4.4) (228.9)
Income tax (benefit) expense(52.1) (28.6) 13.1
 
 (67.6)105.3
 (7.8) 21.8
 (2.6) 116.7
Income (loss) from continuing operations, net of tax(168.2) (32.4) (29.7) 59.6
 (170.7)
Income from discontinued operations, net of tax135.2
 
 8.5
 
 143.7
Net income (loss)(33.0) (32.4) (21.2) 59.6
 (27.0)
Income attributable to noncontrolling interests, net of tax
 
 6.0
 
 6.0
Net income (loss) attributable to Diebold Nixdorf, Incorporated$(33.0) $(32.4) $(27.2) $59.6
 $(33.0)
Comprehensive income (loss)$(56.2) $(32.4) $(55.7) $97.3
 $(47.0)
Less: comprehensive income attributable to noncontrolling interests
 
 9.2
 
 9.2
Comprehensive income (loss) attributable to Diebold Nixdorf, Incorporated$(56.2) $(32.4) $(64.9) $97.3
 $(56.2)
Equity in (loss) earnings of unconsolidated subsidiaries, net(29.5) 
 1.0
 29.5
 1.0
Net (loss) income(341.3) (29.6) (1.4) 27.7
 (344.6)
Loss attributable to noncontrolling interests, net of tax
 
 (3.3) 
 (3.3)
Net (loss) income attributable to Diebold Nixdorf, Incorporated$(341.3) $(29.6) $1.9
 $27.7
 $(341.3)
Comprehensive (loss) income$(412.3) $(29.6) $(89.4) $114.3
 $(417.0)
Less: comprehensive loss attributable to noncontrolling interests
 
 (4.7) 
 (4.7)
Comprehensive (loss) income attributable to Diebold Nixdorf, Incorporated$(412.3) $(29.6) $(84.7) $114.3
 $(412.3)


115102

Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Statement of Operations and Comprehensive Income (Loss)
Year Ended December 31, 20152018
Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 ConsolidatedParent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
                  
Net sales$959.3
 $171.4
 $1,458.4
 $(169.8) $2,419.3
$1,210.2
 $0.5
 $3,761.2
 $(393.3) $4,578.6
Cost of sales645.7
 181.2
 1,109.2
 (168.8) 1,767.3
1,045.4
 1.9
 3,000.6
 (368.1) 3,679.8
Gross profit (loss)313.6
 (9.8) 349.2
 (1.0) 652.0
164.8
 (1.4) 760.6
 (25.2) 898.8
Selling and administrative expense268.5
 10.6
 209.1
 
 488.2
306.6
 4.9
 582.0
 
 893.5
Research, development and engineering expense8.3
 59.3
 19.3
 
 86.9
2.8
 44.6
 133.0
 (23.0) 157.4
Impairment of assets
 9.1
 9.8
 
 18.9

 
 180.2
 
 180.2
(Gain) loss on sale of assets, net0.3
 
 (0.9) 
 (0.6)
Loss on sale of assets, net(3.4) 0.1
 (3.4) 
 (6.7)
277.1
 79.0
 237.3
 
 593.4
306.0
 49.6
 891.8
 (23.0) 1,224.4
Operating profit (loss)36.5
 (88.8) 111.9
 (1.0) 58.6
Operating loss(141.2) (51.0) (131.2) (2.2) (325.6)
Other income (expense)                  
Interest income0.2
 1.0
 24.8
 
 26.0
0.3
 0.1
 8.3
 
 8.7
Interest expense(30.3) (0.2) (2.0) 
 (32.5)(140.7) 
 (14.2) 
 (154.9)
Foreign exchange gain (loss), net4.0
 (0.5) (13.5) 
 (10.0)
Equity in earnings of subsidiaries29.4
 
 
 (29.4) 
Foreign exchange loss, net(17.3) (0.2) 15.0
 
 (2.5)
Miscellaneous, net(9.3) 13.2
 51.3
 (51.5) 3.7
36.4
 1.3
 (41.7) 
 (4.0)
Income (loss) from continuing operations before taxes30.5
 (75.3) 172.5
 (81.9) 45.8
Loss from continuing operations before taxes(262.5) (49.8) (163.8) (2.2) (478.3)
Income tax (benefit) expense(28.3) (12.1) 26.7
 
 (13.7)18.8
 (10.2) 28.6
 
 37.2
Income (loss) from continuing operations, net of tax58.8
 (63.2) 145.8
 (81.9) 59.5
Income from discontinued operations, net of tax14.9
 
 1.0
 
 15.9
Net income (loss)73.7
 (63.2) 146.8
 (81.9) 75.4
Equity in (loss) earnings of unconsolidated subsidiaries, net(250.1) 
 (13.2) 250.1
 (13.2)
Net (loss) income(531.4) (39.6) (205.6) 247.9
 (528.7)
Income attributable to noncontrolling interests, net of tax
 
 1.7
 
 1.7

 
 2.7
 
 2.7
Net income (loss) attributable to Diebold Nixdorf, Incorporated$73.7
 $(63.2) $145.1
 $(81.9) $73.7
Comprehensive income (loss)$(53.9) $(63.2) $0.2
 $64.1
 $(52.8)
Net (loss) income attributable to Diebold Nixdorf, Incorporated$(531.4) $(39.6) $(208.3) $247.9
 $(531.4)
Comprehensive (loss) income$(639.4) $(39.6) $(302.6) $341.0
 $(640.6)
Less: comprehensive income attributable to noncontrolling interests
 
 3.2
 
 3.2

 
 (1.2) 
 (1.2)
Comprehensive income (loss) attributable to Diebold Nixdorf, Incorporated$(53.9) $(63.2) $(3.0) $64.1
 $(56.0)
Comprehensive (loss) income attributable to Diebold Nixdorf, Incorporated$(639.4) $(39.6) $(301.4) $341.0
 $(639.4)


116103

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DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Statement of Operations and Comprehensive Income (Loss)
Year Ended December 31, 20142017
 Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
          
Net sales$1,126.4
 $7.4
 $3,480.6
 $(5.1) $4,609.3
Cost of sales902.0
 12.3
 2,700.3
 (5.1) 3,609.5
Gross profit (loss)224.4
 (4.9) 780.3
 
 999.8
Selling and administrative expense283.8
 10.5
 639.4
 
 933.7
Research, development and engineering expense3.1
 40.6
 111.8
 
 155.5
Impairment of assets3.1
 
 
 
 3.1
Loss on sale of assets, net0.5
 0.4
 0.1
 
 1.0
 290.5
 51.5
 751.3
 
 1,093.3
Operating loss (income)(66.1) (56.4) 29.0
 
 (93.5)
Other income (expense)         
Interest income2.3
 0.2
 17.8
 
 20.3
Interest expense(108.7) 
 (8.6) 
 (117.3)
Foreign exchange loss, net(0.5) (0.1) (3.3) 
 (3.9)
Miscellaneous, net6.2
 7.7
 (11.1) (0.3) 2.5
Loss from continuing operations before taxes(166.8) (48.6) 23.8
 (0.3) (191.9)
Income (benefit) tax expense36.1
 (15.5) 7.7
 
 28.3
Equity in (loss) earnings of unconsolidated subsidiaries, net(38.6) 
 6.3
 38.6
 6.3
Net (loss) income(241.5) (33.1) 22.4
 38.3
 (213.9)
Income attributable to noncontrolling interests, net of tax
 
 27.6
 
 27.6
Net (loss) income attributable to Diebold Nixdorf, Incorporated$(241.5) $(33.1) $(5.2) $38.3
 $(241.5)
Comprehensive (loss) income$(96.5) $(33.1) $193.7
 $(127.1) $(63.0)
Less: comprehensive income attributable to noncontrolling interests
 
 33.5
 
 33.5
Comprehensive (loss) income attributable to Diebold Nixdorf, Incorporated$(96.5) $(33.1) $160.2
 $(127.1) $(96.5)

 Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
          
Net sales$946.0
 $217.8
 $1,788.0
 $(217.0) $2,734.8
Cost of sales610.0
 229.0
 1,384.1
 (214.5) 2,008.6
Gross profit (loss)336.0
 (11.2) 403.9
 (2.5) 726.2
Selling and administrative expense265.9
 11.2
 201.3
 
 478.4
Research, development and engineering expense8.3
 64.8
 20.5
 
 93.6
Impairment of assets
 
 2.1
 
 2.1
(Gain) loss on sale of assets, net(12.0) 0.9
 (1.8) 
 (12.9)
 262.2
 76.9
 222.1
 
 561.2
Operating profit (loss)73.8
 (88.1) 181.8
 (2.5) 165.0
Other income (expense)         
Interest income0.9
 1.7
 31.9
 
 34.5
Interest expense(27.3) (0.3) (3.8) 
 (31.4)
Foreign exchange gain (loss), net(0.4) 
 (11.4) 
 (11.8)
Equity in earnings of subsidiaries(459.6) 
 
 459.6
 
Miscellaneous, net530.6
 22.4
 (554.7) 0.1
 (1.6)
Income (loss) from continuing operations before taxes118.0
 (64.3) (356.2) 457.2
 154.7
Income tax (benefit) expense13.6
 (17.8) 51.6
 
 47.4
Income (loss) from continuing operations, net of tax104.4
 (46.5) (407.8) 457.2
 107.3
Income (loss) from discontinued operations, net of tax10.0
 
 (0.3) 
 9.7
Net income (loss)114.4
 (46.5) (408.1) 457.2
 117.0
Income attributable to noncontrolling interests, net of tax
 
 2.6
 
 2.6
Net income (loss) attributable to Diebold Nixdorf, Incorporated$114.4
 $(46.5) $(410.7) $457.2
 $114.4
Comprehensive income (loss)$(21.9) $(46.5) $(488.1) $536.1
 $(20.4)
Less: comprehensive income attributable to noncontrolling interests
 
 1.4
 
 1.4
Comprehensive income (loss) attributable to Diebold Nixdorf, Incorporated$(21.9) $(46.5) $(489.5) $536.1
 $(21.8)


117104

Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Statement of Cash Flows
Year Ended December 31, 20162019
 Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
Net cash provided by operating activities$(147.2) $(43.2) $232.6
 $(13.8) $28.4
          
Cash flow from investing activities         
Payments for acquisitions, net of cash acquired(995.2) 
 110.6
 
 (884.6)
Proceeds from maturities of investments(1.9) 
 226.9
 
 225.0
Proceeds from sale of foreign currency option and forward contracts, net16.2
 
 
 
 16.2
Payments for purchases of investments
 
 (243.5) 
 (243.5)
Proceeds from divestitures and the sale of assets
 
 31.3
 
 31.3
Capital expenditures(9.2) (1.0) (29.3) 
 (39.5)
Increase in certain other assets0.5
 (6.8) (21.9) 
 (28.2)
Capital contributions and loans paid(270.2) 
 (1,119.3) 1,389.5
 
Proceeds from intercompany loans106.4
 
 
 (106.4) 
Net cash provided (used) by investing activities - continuing operations(1,153.4) (7.8) (1,045.2) 1,283.1
 (923.3)
Net cash used in investing activities - discontinued operations361.9
 
 
 
 361.9
Net cash provided (used) by investing activities(791.5) (7.8) (1,045.2) 1,283.1
 (561.4)
          
Cash flow from financing activities         
Dividends paid(64.6) 
 (13.8) 13.8
 (64.6)
Debt issuance costs(39.2) 
 
 
 (39.2)
Revolving debt borrowings (repayments), net(178.0) 
 
 
 (178.0)
Other debt borrowings1,781.3
 
 56.4
 
 1,837.7
Other debt repayments(439.6) (1.2) (221.7) 
 (662.5)
Distribution to noncontrolling interest holders
 
 (10.2) 
 (10.2)
Excess tax benefits from share-based compensation0.3
 
 
 
 0.3
Issuance of common shares0.3
 
 
 
 0.3
Repurchase of common shares(2.2) 
 
 
 (2.2)
Capital contributions received and loans incurred
 133.3
 1,256.2
 (1,389.5) 
Payments on intercompany loans
 (86.7) (19.7) 106.4
 
Net cash provided (used) by financing activities1,058.3
 45.4
 1,047.2
 (1,269.3) 881.6
Effect of exchange rate changes on cash
 
 (8.0) 
 (8.0)
Increase (decrease) in cash and cash equivalents119.6
 (5.6) 226.6
 
 340.6
Add: Cash overdraft included in assets held for sale at beginning of year(1.5) 
 
 
 (1.5)
Less: Cash overdraft included in assets held for sale at end of year
 
 
 
 
Cash and cash equivalents at the beginning of the year20.3
 7.9
 285.4
 
 313.6
Cash and cash equivalents at the end of the period$138.4
 $2.3
 $512.0
 $
 $652.7
 Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
Net cash (used) provided by operating activities$97.6
 $(37.3) $75.5
 $
 $135.8
          
Cash flow from investing activities         
Capital expenditures(5.3) 
 (37.6) 
 (42.9)
Proceeds from maturities of investments
 
 241.7
 
 241.7
Payments for purchases of investments
 
 (222.2) 
 (222.2)
Proceeds from divestitures and the sale of assets21.4
 
 8.5
 
 29.9
Decrease in certain other assets(9.8) 
 (3.5) 
 (13.3)
Capital contributions and loans paid(47.0) 
 
 47.0
 
Proceeds from intercompany loans13.1
 
 
 (13.1) 
Net cash (used) provided by investing activities(27.6) 
 (13.1) 33.9
 (6.8)
          
Cash flow from financing activities         
Debt issuance costs(12.6) 
 
 
 (12.6)
Revolving debt repayments, net(110.0) 
 (15.0) 
 (125.0)
Other debt borrowings374.3
 
 23.5
 
 397.8
Other debt repayments(333.9) (0.1) (41.7) 
 (375.7)
Distribution to noncontrolling interest holders
 
 (98.1) 
 (98.1)
Other(1.5) 
 (0.4) 
 (1.9)
Capital contributions received and loans incurred
 46.5
 0.5
 (47.0) 
Payments on intercompany loans
 (10.0) (3.1) 13.1
 
Net cash provided (used) by financing activities(83.7) 36.4
 (134.3) (33.9) (215.5)
Effect of exchange rate changes on cash
 
 (1.1) 
 (1.1)
Decrease in cash, cash equivalents and restricted cash(13.7) (0.9) (73.0) 
 (87.6)
Add: Cash included in assets held for sale at beginning of year
 
 7.3
 
 7.3
Less: Cash included in assets held for sale at end of year
 
 97.2
 
 97.2
Cash, cash equivalents and restricted cash at the beginning of the year17.3
 2.7
 438.4
 
 458.4
Cash, cash equivalents and restricted cash at the end of the year$3.6
 $1.8
 $275.5
 $
 $280.9



118105

Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Statement of Cash Flows
Year Ended December 31, 20152018
Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 ConsolidatedParent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
Net cash provided by operating activities$1.1
 $(26.2) $97.5
 $(35.7) $36.7
Net cash (used) provided by operating activities$(67.8) $(37.7) $1.4
 $
 $(104.1)
                  
Cash flow from investing activities                  
Capital expenditures(6.5) (0.1) (51.9) 
 (58.5)
Payments for acquisitions, net of cash acquired
 
 (59.4) 
 (59.4)
 
 (5.9) 
 (5.9)
Proceeds from maturities of investments(2.1) 
 178.2
 
 176.1
71.2
 
 246.6
 
 317.8
Payments for purchases of investments
 
 (125.5) 
 (125.5)
 
 (200.2) 
 (200.2)
Proceeds from divestitures and the sale of assets
 3.5
 1.5
 
 5.0
6.7
 
 4.4
 
 11.1
Capital expenditures(34.9) (5.9) (11.5) 
 (52.3)
Increase in certain other assets(6.5) (6.6) 6.8
 
 (6.3)
Decrease in certain other assets(5.8) 
 (24.1) 
 (29.9)
Capital contributions and loans paid(205.4) 
 (3.8) 209.2
 
(503.2) 
 
 503.2
 
Proceeds from intercompany loans173.0
 
 
 (173.0) 
29.2
 
 
 (29.2) 
Net cash provided (used) by investing activities - continuing operations(75.9) (9.0) (13.7) 36.2
 (62.4)
Net cash used in investing activities - discontinued operations(2.5) 
 
 
 (2.5)
Net cash provided (used) by investing activities(78.4) (9.0) (13.7) 36.2
 (64.9)
Net cash (used) provided by investing activities(408.4) (0.1) (31.1) 474.0
 34.4
                  
Cash flow from financing activities                  
Dividends paid(75.6) 
 (35.7) 35.7
 (75.6)(7.7) 
 
 
 (7.7)
Debt issuance costs(6.0) 
 
 
 (6.0)(39.4) 
 
 
 (39.4)
Revolving debt borrowings (repayments), net180.8
 
 (25.0) 
 155.8
110.0
 
 (60.0) 
 50.0
Other debt borrowings
 
 135.8
 
 135.8
660.0
 
 65.9
 
 725.9
Other debt repayments(14.8) (0.8) (153.1) 
 (168.7)(284.9) (0.3) (52.5) 
 (337.7)
Distribution to noncontrolling interest holders0.1
 
 (0.2) 
 (0.1)
 
 (377.2) 
 (377.2)
Excess tax benefits from share-based compensation0.5
 
 
 
 0.5
Issuance of common shares3.5
 
 
 
 3.5
Repurchase of common shares(3.0) 
 
 
 (3.0)(3.0) 
 
 
 (3.0)
Capital contributions received and loans incurred
 179.3
 29.9
 (209.2) 

 59.0
 444.2
 (503.2) 
Payments on intercompany loans
 (137.9) (35.1) 173.0
 

 (20.5) (8.7) 29.2
 
Net cash provided by (used in) financing activities85.5
 40.6
 (83.4) (0.5) 42.2
Net cash provided (used) by financing activities435.0
 38.2
 11.7
 (474.0) 10.9
Effect of exchange rate changes on cash
 
 (23.9) 
 (23.9)
 
 (18.7) 
 (18.7)
Increase (decrease) in cash and cash equivalents8.2
 5.4
 (23.5) 
 (9.9)
Add: Cash overdraft included in assets held for sale at beginning of year(4.1) 
 
 
 (4.1)
Less: Cash overdraft included in assets held for sale at end of year(1.5) 
 
 
 (1.5)
Cash and cash equivalents at the beginning of the year14.7
 2.5
 308.9
 
 326.1
Cash and cash equivalents at the end of the period$20.3
 $7.9
 $285.4
 $
 $313.6
(Decrease) increase in cash, cash equivalents and restricted cash(41.2) 0.4
 (36.7) 
 (77.5)
Less: Cash included in assets held for sale at end of year
 
 7.3
 
 7.3
Cash, cash equivalents and restricted cash at the beginning of the year58.5
 2.3
 482.4
 
 543.2
Cash, cash equivalents and restricted cash at the end of the year$17.3
 $2.7
 $438.4
 $
 $458.4


119106

Table of Contents
DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 20162019
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in millions, except per share amounts)


Condensed Consolidating Statement of Cash Flows
Year Ended December 31, 2014
2017
Parent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 ConsolidatedParent 
Combined
Guarantor
Subsidiaries
 
Combined
Non-Guarantor
Subsidiaries
 
Reclassifications/
Eliminations
 Consolidated
Net cash provided by operating activities$154.6
 $(3.5) $132.6
 $(96.8) $186.9
Net cash (used) provided by operating activities$(43.9) $(41.6) $122.6
 $
 $37.1
                  
Cash flow from investing activities                  
Capital expenditures(13.0) (0.1) (56.3) 
 (69.4)
Payments for acquisitions, net of cash acquired
 
 (11.7) 
 (11.7)
 
 (5.6) 
 (5.6)
Proceeds from maturities of investments2.3
 
 475.1
 
 477.4

 
 296.2
 
 296.2
Proceeds from sale of investments
 
 39.6
 
 39.6
Payments for purchases of investments(4.0) 
 (424.7) 
 (428.7)(14.0) 
 (315.8) 
 (329.8)
Proceeds from divestitures and sale of assets
 
 18.4
 
 18.4
Capital expenditures(44.1) (1.4) (14.6) 
 (60.1)
Increase in certain other assets(14.4) (15.6) 10.2
 
 (19.8)
Proceeds from divestitures and the sale of assets4.6
 
 16.3
 
 20.9
(Decrease) increase in certain other assets(43.0) 11.8
 (1.9) 
 (33.1)
Capital contributions and loans paid(233.7) 
 (10.1) 243.8
 
(114.5) 
 
 114.5
 
Proceeds from intercompany loans184.8
 
 
 (184.8) 
210.7
 
 
 (210.7) 
Net cash provided (used) by investing activities - continuing operations(109.1) (17.0) 82.2
 59.0
 15.1
Net cash used in investing activities - discontinued operations(1.3) 
 
 
 (1.3)
Net cash provided (used) by investing activities(110.4) (17.0) 82.2
 59.0
 13.8
30.8
 11.7
 (67.1) (96.2) (120.8)
                  
Cash flow from financing activities                  
Dividends paid(74.9) 
 (96.8) 96.8
 (74.9)(30.6) 
 
 
 (30.6)
Debt issuance costs(1.4) 
 
 
 (1.4)(1.1) 
 
 
 (1.1)
Revolving debt borrowings (repayments), net26.0
 
 (24.0) 
 2.0
Revolving debt borrowings, net
 
 75.0
 
 75.0
Other debt borrowings
 (0.3) 157.9
 
 157.6
323.3
 
 50.8
 
 374.1
Other debt repayments
 0.2
 (175.7) 
 (175.5)(354.2) (1.2) (103.4) 
 (458.8)
Distribution to noncontrolling interest holders
 
 (2.2) 
 (2.2)
 
 (17.6) 
 (17.6)
Excess tax benefits from share-based compensation0.5
 
 
 
 0.5
Issuance of common shares14.6
 
 
 
 14.6
0.3
 
 
 
 0.3
Repurchase of common shares(1.9) 
 
 
 (1.9)(5.0) 
 
 
 (5.0)
Capital contributions received and loans incurred
 177.7
 66.1
 (243.8) 

 67.1
 47.4
 (114.5) 
Payments on intercompany loans
 (156.6) (28.2) 184.8
 

 (36.0) (174.7) 210.7
 
Net cash provided by (used in) financing activities(37.1) 21.0
 (102.9) 37.8
 (81.2)
Net cash (used) provided by financing activities(67.3) 29.9
 (122.5) 96.2
 (63.7)
Effect of exchange rate changes on cash
 
 (28.2) 
 (28.2)
 
 37.9
 
 37.9
Increase (decrease) in cash and cash equivalents7.1
 0.5
 83.7
 
 91.3
Add: Cash overdraft included in assets held for sale at beginning of year(0.6) 
 
 
 (0.6)
Less: Cash overdraft included in assets held for sale at end of year(4.1) 
 
 
 (4.1)
Cash and cash equivalents at the beginning of the year4.1
 2.0
 225.2
 
 231.3
Cash and cash equivalents at the end of the year$14.7
 $2.5
 $308.9
 $
 $326.1
Decrease in cash, cash equivalents and restricted cash(80.4) 
 (29.1) 
 (109.5)
Cash, cash equivalents and restricted cash at the beginning of the year138.9
 2.3
 511.5
 
 652.7
Cash, cash equivalents and restricted cash at the end of the year$58.5
 $2.3
 $482.4
 $
 $543.2





ITEM 9: CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE


Not applicable.


ITEM 9A: CONTROLS AND PROCEDURES
(in millions)


The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in the Company’s reports under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Commission’s rules and forms and that such information is accumulated and communicated to the Company’s management, including its Chief Executive Officer (CEO) and Chief Financial Officer (CFO), as appropriate, to allow for timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures.


The Company carries out a variety of on-going procedures, under the supervision and with the participation of the Company’s management, including the Company’s CEO and CFO, to evaluate the effectiveness of the design and operation of the Company’s disclosure controls and procedures. On August 15, 2016, the Company acquired Diebold Nixdorf AG. The scope of the Company's assessment of the effectiveness of internal control over financial reporting did not include this acquisition. The percentage of total assets attributable to the acquisition represents $2,753.0, of the related consolidated financial statement amounts as of December 31, 2016. The total revenue attributable to the acquisition represents $1,054.8 of the related consolidated financial statement amounts for the year ended December 31, 2016.


This exclusion is in accordance with the SEC's general guidance that an assessment of a recently acquired business may be omitted from the Company's scope in the year of acquisition. Based on that evaluation, the Company’s CEO and CFO concluded that the Company’s disclosure controls and procedures were effective at a reasonable assurance level as of the end of the period covered byof this report.


(a)  
(a)MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Exchange Act Rule 13a-15(f). The Company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally acceptedU.S. GAAP.

Internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the United Statestransactions and dispositions of America.the assets of the Company; (2) provide reasonable assurance that transactions are recorded as necessary to permit the preparation of financial statements in accordance with U.S. GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.


Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


Under the supervision and with the participation of management, including the CEO and CFO and Board of Directors, the Company conducted an evaluation of the effectiveness of the Company’s internal control over financial reporting based on the framework in “Internal Control-Integrated Framework (2013 framework)” issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. Based on this assessment, management has concluded that the internal control over financial reporting was effective as of December 31, 2016.2019.


Management'sKPMG LLP, the Company’s independent registered public accounting firm, has issued an auditor’s report on management’s assessment of the effectiveness of the Company'sCompany’s internal control over financial reporting as of December 31, 2016 excluded from the scope of its assessment of internal control over financial reporting the operations and related assets of the Acquisition, which was acquired during 2016. SEC guidelines permit companies to omit an acquired business's internal controls over financial reporting from its management's assessment during the first year of an acquisition.

KPMG LLP, the Company's independent registered public accounting firm, has issued an auditor's report on management's assessment of the effectiveness of the Company's internal control over financial reporting as of December 31, 2016.2019. This report is included in Item 8 of this annual report on Form 10-K.


(b)CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
(b)   CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
We completedA material weakness is a phased implementationdeficiency, or a combination of enterprise resource planning systemsdeficiencies, in our NA operations. We believe we maintained appropriate internal controls during the implementation period and appropriate internal controls are in place post implementation. On August 15, 2016, the Company completed the acquisition of Diebold Nixdorf AG. As permitted by SEC guidance, the scope of management’s evaluation of internal control over financial reporting assuch that there is a reasonable possibility that a material misstatement of the Company's annual or interim financial statements will not be prevented or detected on a timely basis.

As of December 31, 2016 did not2019, management remediated the outstanding material weaknesses as noted below:

The Company had ineffective ITGCs related to IT systems: Management concluded that the previously reported material weakness related to ineffective ITGCs related to IT systems was remediated. During 2019, management completed remediation efforts to: 1) improve the Company's continuous risk assessment process to be responsive to changes in the business operations, personnel and IT developments affecting the Company's financial reporting and related controls; 2) revoke the access to IT systems of those individuals that were identified as inappropriate; and 3) implement more frequent and improved periodic access reviews that include all sensitive access and the identification of additional business process owners to be part of the review process and providing the owners with guidance on the key data elements of the review to enhance the precision of the review process.


The Company had ineffective implementation and operation of controls over inventory valuation related to spare parts and finished goods: Management concluded that the previously reported material weakness related to ineffective implementation and operation of controls over inventory valuation related to spare parts and finished goods was remediated. During 2019, management completed remediation efforts to: 1) improve the Company's continuous risk assessment process to be responsive to changes in the business operations affecting the Company's financial reporting and related controls; and 2) implement consistent inventory valuation controls at all locations and communicate the requirements for effectively operating such controls to all businesses.

The Company had ineffective controls over non-routine transactions: Management concluded that the previously reported material weakness related to ineffective implementation controls over non-routine transactions was remediated. During 2019, management completed remediation efforts to: 1) improve the Company's continuous risk assessment process to be responsive to changes in the business operations affecting the Company's financial reporting and related controls; and 2) implement controls over calculations associated with non-routine transactions at a more precise level of operation.

During the quarter ended December 31, 2019, management identified and remediated a material weakness in internal control over financial reporting related to deferred income tax accounting for certain entities. The control deficiency resulted in an immaterial prior period error, which was corrected as described in Note 1 Error Correction in the consolidated financial statements. For the year ended December 31, 2019, management remediated the material weakness by adding additional controls over the review of deferred income taxes.

During the quarter ended December 31, 2019, there were no changes, other than the above noted remediation of the Acquisition. However, we are extending our oversight and monitoring processes that support ourmaterial weaknesses, in the Company's internal control over financial reporting to include Diebold Nixdorf AG's operations.


During the year ended December 31, 2016, there have been no other changes in our internal control over financial reporting during the period covered by this quarterly report on 10-K that have materially affected, or are reasonably likely to materially affect, ourthe Company's internal control over financial reporting.


ITEM 9B: OTHER INFORMATION
None.
Item 5.02. Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
Due to the expiration of its current Annual Cash Bonus Plan at the 2020 Annual Meeting of Shareholders, the Board of Directors of Diebold Nixdorf, Incorporated (the “Company”) adopted the Diebold Nixdorf, Incorporated 2020 Annual Incentive Plan (the “Incentive Plan”) on February 26, 2020, in order to, among other items, continue to afford the Company’s Board of Directors and Compensation Committee the ability to offer compensatory cash awards designed to reward and incent the Company’s officers and key employees in advancement of the Company’s interests and long-term strategies.

The Incentive Plan will be administered by the Compensation Committee or other committee appointed by the Board in accordance with the plan (the “Committee”). Participation in the Incentive Plan is limited to certain Eligible Executives, and the right to receive a bonus under the Incentive Plan depends on the achievement of specific performance goals, referred to as Management Objectives. The Committee will establish the Management Objectives and amount of incentive bonus payable for a performance period.

Management Objectives may be described in terms of company-wide objectives or objectives that are related to the performance of the individual Eligible Executive or of the subsidiary, division, department or function within the company or subsidiary in which the Eligible Executive is employed. The Management Objectives are limited to specified levels of growth in, or relative peer company performance in, one or more of the following:

(i)    sales, including net sales, unit sales volume, and aggregate product price;

(ii) share price, including market price per share, and share price appreciation;

(iii) earnings, including earnings per share, reflecting dilution of shares, gross or pre-tax profits, post-tax profits, operating profit, contribution profit, earnings net of or including dividends, earnings net of or including the after-tax cost of capital, earnings before (or after) interest and taxes (“EBIT”), earnings per share from continuing operations, diluted or basic, earnings before (or after) interest, taxes, depreciation and amortization (“EBITDA”), pre-tax operating earnings after interest and before incentives, service fees and extraordinary or special items, operating earnings, growth in earnings or growth in earnings per share, and total earnings;

(iv) return on equity, including return on equity, return on invested capital, return or net return on assets, return on net assets, return on equity, return on gross sales, return on investment, return on capital, return on invested capital, return on committed capital, financial return ratios, value of assets, and change in assets;

(v) cash flow(s), including operating cash flow, net cash flow, free cash flow, cash flow on investment, levered free cash flow, and unlevered free cash flow;

(vi) revenue, including gross or net revenue, and changes in annual revenues;

(vii) margins, including adjusted pre-tax margin, and operating margins;

(viii) income, including net income, and consolidated net income;

(ix) economic value added;

(x) costs, including operating or administrative expenses, operating expenses as a percentage of revenue, general and administrative expenses as a percentage of revenue, expense or cost levels, reduction of losses, loss ratios or expense ratios, reduction in fixed costs, expense reduction levels, operating cost management, and cost of capital;

(xi) financial ratings, including credit rating, capital expenditures, debt, debt reduction, working capital, average invested capital, and attainment of balance sheet or income statement objectives;

(xii) market or category share, including market share, volume, unit sales volume, and market share or market penetration with respect to specific designated products or product groups and/or specific geographic areas;

(xiii) shareholder return, including total shareholder return, shareholder return based on growth measures or the attainment of a specified share price for a specified period of time, and dividends; and

(xiv) objective nonfinancial performance criteria measuring either regulatory compliance, productivity and productivity improvements, inventory turnover, average inventory turnover or inventory controls, net asset turnover, customer satisfaction based on specified objective goals or company-sponsored customer surveys, employee satisfaction based on specified objective goals or company-sponsored employee surveys, objective employee diversity goals, employee turnover, specified objective environmental goals, specified objective social goals, specified objective goals in corporate ethics and integrity,

specified objective safety goals, specified objective business expansion goals or goals relating to acquisitions or divestitures, and succession plan development and implementation.

The Committee may, for a performance period, amend or adjust the applicable Management Objective(s) or other terms and conditions relating thereto in recognition of acquisitions or divestitures; litigation or claim judgments or settlements; unusual, nonrecurring or one-time events affecting us or our subsidiaries, our financial statements, or changes in law or accounting principles; asset write downs; capital charges; costs and expenses; reorganization and restructuring programs; or similar non-GAAP adjustments.

The Committee will determine whether the Management Objectives have been achieved and the amounts payable following the end of the applicable performance period. The Committee will also have the ability to modify such amounts payable in its discretion. The Committee may amend the Incentive Plan from time to time and the Incentive Plan will remain effective until otherwise terminated by the Board.

The foregoing summary is qualified by reference to the full text of the Incentive Plan, a copy of which is attached hereto as Exhibit 10.62, and is incorporated herein by reference.


PART III


ITEM 10: DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE


Information with respect to directors of the Company, including the audit committee and the designated audit committee financial experts, is included in the Company’s proxy statement for the 20172020 Annual Meeting of Shareholders (the 20172020 Annual Meeting) and is incorporated herein by reference. Information with respect to any material changes to the procedures by which security holders may recommend nominees to the Company’s board of directors is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference. The following table summarizes information regarding executive officers of the Company:


Name, Age, Title and Year Elected to Present OfficeOther Positions Held Last Five Years
Andreas W. Mattes— 55Gerrard B. Schmid - 51
Chief Executive Officer
Year elected: 2013
2011-Jun 2013: Senior Vice President, Global Strategic Partnerships, Violin Memory (computer storage systems)
Eckard Heidloff — 60
President
Year elected: 2016
2007-Aug 2016: President and Chief Executive Officer Wincor Nixdorf AG
Year elected: 2018
2012-February 2018: Chief Executive Officer and Director of D+H Corporation (global payments and technology provider)
Christopher A. Chapman — 42Jeffrey L. Rutherford - 59
Senior Vice President, Chief Financial Officer
Year elected: 2019
October 2018-January 2019: Interim Chief Financial Officer for Diebold Nixdorf, Incorporated; 2017-October 2018: Chairman, Interim President and Interim Chief Executive Officer for Edgewater Technology, Inc. (technology consulting firm); 2014-2016: Vice President and Chief Financial Officer
Year elected: 2014
2011 - Jun 2014: Vice President, Global Finance, 2004- 2011: Vice President, Controller, International Operations
Jürgen Wunram — 58
Senior Vice President and Chief Operating Officer
Year elected: 2016
Aug 2016-Feb 2017: Senior Vice President, Chief Integration Officer and Retail Lead 2007-Aug 2016: Chief Financial Officer, Chief Operating Officer, and a member of the executive board for Wincor Nixdorf AGFerro Corporation (international coatings manufacturing)
Jonathan B. Leiken — 45
48
Senior Vice President, Chief Legal Officer and General Counsel

Year elected: 2014
2008 - May2008-May 2014: Partner, Jones Day (global legal services)
Alan Kerr — 6063
Senior Vice President, Software
Year elected: 2016
2014-Aug2014-August 2016: Executive Vice President, Software Solutions for Diebold, Incorporated; 2008-2012: Executive Vice President, Field Operations for Kofax (business process automation software)Incorporated
Olaf Heyden — 5356
Senior Vice President, Services
Year elected: 2016
2013-Aug2013-August 2016: Executive Vice President, Software and Services, and a member of the executive board for Wincor Nixdorf AG; 2011-2013: Chief Executive Officer for Freudenberg IT KG (information technology services)AG
Ulrich Näher — 5154
Senior Vice President, Systems
Year elected: 2016
Mar 2016-AugMarch 2016-August 2016: Executive Vice President of Systems Business and member of the board of directors for Wincor Nixdorf AG; 2015-Mar2015-March 2016: Senior Vice President of Research and Development at Wincor Nixdorf AG; 2006-2015: Senior Partner at McKinsey and Company (management and consulting)
There isare no family relationship,relationships, either by blood, marriage or adoption, between any of the executive officers and directors of the Company.


CODE OF BUSINESS ETHICS


All of the directors, executive officers and employees of the Company are required to comply with certain policies and protocols concerning business ethics and conduct, which we refer to as our Code of Business Ethics (COBE). The COBE applies not only to the Company, but also to all of those domestic and international companies in which the Company owns or controls a majority interest. The COBE describes certain responsibilities that the directors, executive officers and employees have to the Company, to each other and to the Company’s global partners and communities including, but not limited to, compliance with laws, conflicts of interest, intellectual property and the protection of confidential information. The COBE is available on the Company’s web site at www.dieboldnixdorf.com or by written request to the Corporate Secretary.


SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE


Information with respect to Section 16(a) beneficial ownership reporting compliance is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference.


ITEM 11: EXECUTIVE COMPENSATION


Information with respect to executive officers' and directors' compensation is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference. Information with respect to compensation committee interlocks and insider participation and the compensation committee report is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference.



ITEM 12: SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS


Information with respect to security ownership of certain beneficial owners and management is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference.


Equity Compensation Plan Information
Plan Category Number of securities to be issued upon exercise of outstanding options, warrants and rights (a) Weighted-average exercise price of outstanding options, warrants and rights (b) Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)) (c)
 Equity compensation plans approved by security holders      
 Stock options 1,689,172
 $31.98
  N/A
 Restricted stock units 1,154,015
 N/A
  N/A
 Performance shares 1,241,403
 N/A
  N/A
 Non-employee director deferred shares 125,800
 N/A
  N/A
 Deferred compensation 8,311
 N/A
 N/A
 Total equity compensation plans approved by security holders 4,218,701
 $31.98
 4,100,000
        
 In column (b), the weighted-average exercise price is only applicable to stock options. In column (c), the number of securities remaining available for future issuance for stock options, restricted stock units, performance shares and non-employee director deferred shares is approved in total and not individually.
Plan Category Number of securities to be issued upon exercise of outstanding options, warrants and rights (a) Weighted-average exercise price of outstanding options, warrants and rights (b) Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)) (c)
Equity compensation plans approved by security holders      
Stock options 2,379,062
 $14.89
  N/A
Restricted stock units 2,155,722
 N/A
  N/A
Performance shares 2,251,021
 N/A
  N/A
Non-employee director deferred shares 30,700
 N/A
  N/A
Deferred compensation 815
 N/A
 N/A
Total equity compensation plans approved by security holders 6,817,320
 $14.89
 4,100,000
       
In column (b), the weighted-average exercise price is only applicable to stock options. In column (c), the number of securities remaining available for future issuance for stock options, restricted stock units, performance shares and non-employee director deferred shares is approved in total and not individually.


ITEM 13: CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE


Information with respect to certain relationships and related transactions and director independence is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference.


ITEM 14: PRINCIPAL ACCOUNTANT FEES AND SERVICES


Information with respect to principal accountant fees and services is included in the Company’s proxy statement for the 20172020 Annual Meeting and is incorporated herein by reference.



PART IV


ITEM 15: EXHIBITS AND FINANCIAL STATEMENT SCHEDULES


(a) 1. Documents filed as a part of this annual report on Form 10-K.
Reports of Independent Registered Public Accounting Firm
Consolidated Balance Sheets at December 31, 2016 and 2015
Consolidated Statements of Operations for the Years Ended December 31, 2016, 2015 and 2014
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2016, 2015 and 2014
Consolidated Statements of Equity for the Years Ended December 31, 2016, 2015 and 2014
Consolidated Statements of Cash Flows for the Years Ended December 31, 2016, 2015 and 2014
Consolidated Balance Sheets at December 31, 2019 and 2018
Consolidated Statements of Operations for the Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Equity for the Years Ended December 31, 2019, 2018 and 2017
Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018 and 2017
Notes to Consolidated Financial Statements
(a) 2. Financial statement schedule
The following schedule is included in this Part IV, and is found in this annual report on Form 10-K:
Schedule II - Valuation and Qualifying Accountsschedules
All other schedules are omitted, as the required information is inapplicable or the information is presented in the Consolidated Financial Statementsconsolidated financial statements or related notes.
(a) 3. Exhibits
Amended and Restated Code of Regulations — incorporated by reference to Exhibit 3.1(ii) to Registrant’s Form 8-K filed on December 12, 2016 (Commission File No. 1-4879)
3.2
3.3
3.4
4.1
*10.1(i)
*10.1(ii)Form of Amended and Restated Employment Agreement — incorporated by reference to Exhibit 10.1(ii) to Registrant’s Form 10-K for the year ended December 31, 2013 (Commission File No. 1-4879)
*10.1(iii)Form of Employee Agreement - incorporated by reference to Exhibit 10.1 to Registrant’sQuarterly Report on Form 10-Q for the quarter ended June 30, 2015 (Commission File No. 1-4879)


*10.2(vi)
*10.3(i)1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1992 (Commission File No. 1-4879)
*10.5Long-Term Executive Incentive Plan — incorporated by reference to Exhibit 10.9 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1993 (Commission File No. 1-4879)
10.9(i)Credit Agreement, dated as of June 30, 2011, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lender party thereto — incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on July 6, 2011 (Commission File No. 1-4879)
10.9(ii)First Amendment to Credit Agreement and Guaranty, dated as of August 26, 2014, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lender party thereto — incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on September 2, 2014 (Commission File No. 1-4879)
10.9(iii)
Second Amendment to Credit Agreement, dated as of June 19, 2015, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lenders party thereto — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on June 24, 2015. (Commission File No. 1-4879)
10.10

10.11
10.12Bridge
10.13(i)
10.13(ii)
10.19Form of Note Purchase Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on March 8, 2006 (Commission File No. 1-4879)
*10.20(i)
Amended and Restated
Executive Employment Agreement, dated as of June 6, 2013, by and between Diebold, Incorporated and Andreas W. Mattes — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on June 6, 2013 (Commission File No. 1-4879)
*10.22(ii)Amended and Restated Executive Employment Agreement dated as of July 30, 2015 by and between Diebold, Incorporated and Andreas W. Mattes — incorporated by reference to Exhibit 10.2 to Registrant’s Form 10-Q for the quarter ended June 30, 2015 (Commission File No. 1-4879)
*10.23Separation Agreement and Release by and between Diebold, Incorporated and George S. Mayes, Jr., entered into September 1, 2015 — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on September 8, 2015 (Commission File No. 1-4879)
*10.24


10.32Registration Rights Agreement, dated as of April 19, 2016, among Diebold, Incorporated, the subsidiaries of Diebold, Incorporated named therein as guarantors and the initial purchasers listed therein - incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on April 19, 2016 (Commission File No. 1-4879)
10.33Second Amendment, dated as of May 6, 2016, by and among Diebold, Incorporated and the subsidiary borrowers party thereto, as borrowers, JPMorgan Chase Bank, N.A., as Administrative Agent, and the lenders party thereto - incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on May 12, 2016 (Commission File No. 1-4879)
10.34Third Amendment, dated as of August 16, 2016, by and among Diebold, Incorporated and the subsidiary borrowers party thereto, as borrowers, JPMorgan Chase Bank, N.A., as Administrative Agent, and the lenders party thereto
10.35
10.36
10.37
10.38
10.39
12.1Computation of Ratio of Earnings
21.1

101.INSInline XBRL Instance Document
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document
101.LABInline XBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (embedded within the Inline XBRL document)
*Reflects management contract or other compensatory arrangement required to be filed as an exhibit pursuant to Item 15(b) of this annual report.
(b)
Refer to page 132 of this annual report on Form 10-K for an index of exhibits, which is incorporated herein by reference.
10-K.


ITEM 16: FORM 10-K SUMMARY
None.

SIGNATURES


Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


DIEBOLD NIXDORF, INCORPORATED
Date: February 24, 201726, 2020


By: /s/ Andreas W. MattesGerrard B. Schmid
Andreas W. MattesGerrard B. Schmid
President and Chief Executive Officer


By: /s/ Jeffrey Rutherford
Jeffrey Rutherford
Senior Vice President and Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
SignatureTitleDate
   
/s/ Andreas W. MattesGerrard B. Schmid
President and Chief Executive Officer
(Principal Executive Officer)
February 24, 201726, 2020
Andreas W. MattesGerrard B. Schmid 
    
/s/ Christopher A. ChapmanJeffrey Rutherford
Senior Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)
February 24, 201726, 2020
Christopher A. ChapmanJeffrey Rutherford 
    
*/s/ James BarnaDirector
Vice President and Chief Accounting Officer
(Principal Accounting Officer)
February 24, 201726, 2020
Jürgen WunramJames Barna 
    
*Director February 24, 201726, 2020
Patrick W. Allender   
    
*Director February 24, 201726, 2020
Arthur F. Anton
*DirectorFebruary 26, 2020
Bruce Besanko
*DirectorFebruary 26, 2020
Reynolds C. Bish
*DirectorFebruary 26, 2020
Ellen M. Costello
*DirectorFebruary 26, 2020
Phillip R. Cox   
    
*Director February 24, 2017
Richard L. Crandall
*DirectorFebruary 24, 201726, 2020
Alexander Dibelius   
    
*Director February 24, 201726, 2020
Dieter Duesedau   
    
*Director February 24, 201726, 2020
Gale S. FitzgeraldMatthew Goldfarb   
    
*Director February 24, 201726, 2020
Gary G. Greenfield   
    
*Director February 24, 201726, 2020
Robert S. Prather, Jr.
*DirectorFebruary 24, 2017
Rajesh K. Soin
*DirectorFebruary 24, 2017
Henry D.G. Wallace
*DirectorFebruary 24, 2017
Alan J. WeberKent M. Stahl   
*The undersigned, by signing his name hereto, does sign and execute this Annual Report on Form 10-K pursuant to the Powers of Attorney executed by the above-named officers and directors of the Registrant and filed with the Securities and Exchange Commission on behalf of such officers and directors.


Date: February 24, 201726, 2020
*By:  /s/ Jonathan B. Leiken
Jonathan B. Leiken
Attorney-in-Fact

DIEBOLD NIXDORF, INCORPORATED AND SUBSIDIARIES
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
YEARS ENDED DECEMBER 31, 2016, 2015 AND 2014
(in millions)


119
   Additions    
 Balance at beginning of year Charged to costs and expenses 
Charged to other accounts (1)
 
Deductions (2)
 
Balance at
end of year
Year ended December 31, 2016         
Allowance for doubtful accounts$31.7
 22.9
 1.7
 5.9
 $50.4
Year ended December 31, 2015         
Allowance for doubtful accounts$20.9
 15.8
 (4.0) 1.0
 $31.7
Year ended December 31, 2014         
Allowance for doubtful accounts$23.3
 13.4
 (1.7) 14.1
 $20.9

(1)    Net effects of foreign currency translation.
(2)    Uncollectible accounts written-off, net of recoveries.

EXHIBIT INDEX

EXHIBIT NO.DOCUMENT DESCRIPTION
2.1Business Combination Agreement, dated November 23, 2015, by and among Diebold, Incorporated and Wincor Nixdorf Aktiengesellschaft — incorporated by reference to Exhibit 2.1 to Registrant’s Form 8-K filed on November 23, 2015 (Commission File No. 1-4879)
2.2Asset Purchase Agreement by and among Diebold, Incorporated, The Diebold Company of Canada, LTD., Securitas Electronic Security, Inc. and 9481176 Canada Inc. — incorporated by reference to Exhibit 2.1 to Registrant’s Form 8-K filed on February 4, 2016 (Commission File No. 1-4879)
3.1(i)Amended and Restated Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.1(i) to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1994 (Commission File No. 1-4879)
3.1(ii)Amended and Restated Code of Regulations — incorporated by reference to Exhibit 3.1(ii) to Registrant’s Form 8-K filed on December 12, 2016 (Commission File No. 1-4879)
3.2Certificate of Amendment by Shareholders to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.2 to Registrant’s Form 10-Q for the quarter ended March 31, 1996 (Commission File No. 1-4879)
3.3Certificate of Amendment to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.3 to Registrant’s Form 10-K for the year ended December 31, 1998 (Commission File No. 1-4879)
3.4Certificate of Amendment to Amended Articles of Incorporation of Diebold, Incorporated - incorporated by reference to Exhibit 3.1(i) to Registrant’s Form 8-K filed on December 12, 2016 (Commission File No. 1-4879)
4.1Indenture, dated as of April 19, 2016, among Diebold, Incorporated, as issuer, the subsidiaries of Diebold, Incorporated named therein as guarantors and U.S. Bank National Association, as trustee - incorporated by reference to Exhibit 4.1 to Registrant’s Current Report on Form 8-K filed on April 19, 2016 (Commission File No. 1-4879)
*10.1(i)Form of Amended and Restated Employment Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.1(ii)Form of Amended and Restated Employment Agreement — incorporated by reference to Exhibit 10.1(ii) to Registrant’s Form 10-K for the year ended December 31, 2013 (Commission File No. 1-4879)
*10.1(iii)Form of Employee Agreement - incorporated by reference to Exhibit 10.1 to Registrant’s Form 10-Q for the quarter ended June 30, 2015 (Commission File No. 1-4879)
*10.2(i)Supplemental Employee Retirement Plan I as amended and restated January 1, 2008 — incorporated by reference to Exhibit 10.5(i) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.2(ii)Supplemental Employee Retirement Plan II as amended and restated July 1, 2002 — incorporated by reference to Exhibit 10.5(ii) to Registrant’s Form 10-Q for the quarter ended September 30, 2002 (Commission File No. 1-4879)
*10.2(iii)Pension Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(iii) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.2(iv)Pension Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(iv) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.2(v)401(k) Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(v) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.2(vi)401(k) Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(vi) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.3(i)1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1992 (Commission File No. 1-4879)
*10.3(ii)Amendment No. 1 to the Amended and Restated 1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 1998 (Commission File No. 1-4879)
*10.3(iii)Amendment No. 2 to the Amended and Restated 1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 2003 (Commission File No. 1-4879)
*10.3(iv)Deferred Compensation Plan No. 2 for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7(iv) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.3(v)First Amendment to Deferred Compensation Plan No. 2 for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.4 to Registrant’s Form 10-Q for the quarter ended June 30, 2015 (Commission File No. 1-4879)
*10.4(i)1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 4(a) to Registrant's Form S-8 filed on May 10, 2001 (Registration Statement No. 333-60578)

*10.4(ii)Amendment No. 1 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 10.8 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 2004 (Commission File No. 1-4879)
*10.4(iii)Amendment No. 2 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 10.8 (iii) to Registrant’s Form 10-Q for the quarter ended March 31, 2004 (Commission File No. 1-4879)
*10.4(iv)Amendment No. 3 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference to Exhibit 10.8 (iv) to Registrant’s Form 10-Q for the quarter ended June 30, 2004 (Commission File No. 1-4879)
*10.4(v)Amended and Restated 1991 Equity and Performance Incentive Plan as Amended and Restated as of April 13, 2009 — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on April 29, 2009 (Commission File No. 1-4879)
*10.4(vi)Amended and Restated 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 12, 2014 — incorporated by reference to Exhibit 10.2 to Registrant’s Form 8-K filed on April 30, 2014 (Commission File No. 1-4879)
*10.5Long-Term Executive Incentive Plan — incorporated by reference to Exhibit 10.9 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1993 (Commission File No. 1-4879)
*10.6(i)Form of Deferred Compensation Agreement and Amendment No. 1 to Deferred Compensation Agreement — incorporated by reference to Exhibit 10.13 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1996 (Commission File No. 1-4879)
*10.6(ii)Deferred Incentive Compensation Plan No. 2 — incorporated by reference to Exhibit 10.10 to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)
*10.6(iii)Section 162(m) Deferred Compensation Agreement (as amended and restated January 29, 1998) — incorporated by reference to Exhibit 10.13 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 1998 (Commission File No. 1-4879)
*10.7Annual Incentive Plan — incorporated by reference to Exhibit 10.11 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 2000 (Commission File No. 1-4879)
*10.8Deferral of Stock Option Gains Plan — incorporated by reference to Exhibit 10.14 to the Registrant’s Annual Report on Form 10-K for the year ended December 31, 1998 (Commission File No. 1-4879)
10.9(i)Credit Agreement, dated as of June 30, 2011, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lender party thereto — incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on July 6, 2011 (Commission File No. 1-4879)
10.9(ii)First Amendment to Credit Agreement and Guaranty, dated as of August 26, 2014, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lender party thereto — incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on September 2, 2014 (Commission File No. 1-4879)
10.9(iii)Second Amendment to Credit Agreement, dated as of June 19, 2015, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lenders party thereto — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on June 24, 2015. (Commission File No. 1-4879)
10.10Credit Agreement, dated as of November 23, 2015, among Diebold, Incorporated, the subsidiary borrowers from time to time party thereto, the lenders from time to time party thereto, and JPMorgan Chase Bank, N.A., as administrative agent — incorporated by reference to Exhibit 10.1 to Registrant’s Form S-4/A filed on January 8, 2016 (Registration Statement No. 333-208186)
10.11Replacement Facilities Effective Date Amendment, dated as of December 23, 2015 by and among Diebold, Incorporated and the subsidiary borrowers party thereto, as borrowers, JPMorgan Chase Bank, N.A, as administrative agent, and the lenders party thereto — incorporated by reference to Exhibit 10.2 to Registrant’s Form S-4/A filed on January 8, 2016 (Registration Statement No. 333-208186)
10.12Bridge Credit Agreement, dated as of November 23, 2015, among Diebold, Incorporated, the lenders from time to time party thereto, and JPMorgan Chase Bank N.A., as administrative agent — incorporated by reference to Exhibit 10.3 to Registrant’s Form S-4/A filed on January 8, 2016 (Registration Statement No. 333-208186)
10.13(i)Transfer and Administration Agreement, dated as of March 30, 2001 by and among DCC Funding LLC, Diebold Credit Corporation, Diebold, Incorporated, Receivables Capital Corporation and Bank of America, National Association and the financial institutions from time to time parties thereto — incorporated by reference to Exhibit 10.20(i) to Registrant’s Form 10-Q for the quarter ended March 31, 2001 (Commission File No. 1-4879)
10.13(ii)Amendment No. 1 to the Transfer and Administration Agreement, dated as of May 2001, by and among DCC Funding LLC, Diebold Credit Corporation, Diebold, Incorporated, Receivables Capital Corporation and Bank of America, National Association and the financial institutions from time to time parties thereto — incorporated by reference to Exhibit 10.20 (ii) to Registrant’s Form 10-Q for the quarter ended March, 31, 2001 (Commission File No. 1-4879)
*10.14Form of Non-Qualified Stock Option Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.15Form of Restricted Share Agreement — incorporated by reference to Exhibit 10.2 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)

*10.16Form of RSU Agreement — incorporated by reference to Exhibit 10.3 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.17Form of Performance Share Agreement — incorporated by reference to Exhibit 10.4 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.18(i)Diebold, Incorporated Annual Cash Bonus Plan — incorporated by reference to Exhibit A to Registrant’s Proxy Statement on Schedule 14A filed on March 16, 2010 (Commission File No. 1-4879)
*10.18(ii)Diebold, Incorporated Annual Cash Bonus Plan — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on April 28, 2015 (Commission File No. 1-4879)
10.19Form of Note Purchase Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on March 8, 2006 (Commission File No. 1-4879)
*10.20(i)Form of Deferred Shares Agreement — incorporated by reference to Exhibit 10.5 to Registrant’s Form 8-K filed on September 21, 2009 (Commission File No. 1-4879)
*10.20(ii)Form of Deferred Shares Agreement (2014) — incorporated by reference to Exhibit 10.17(ii) to Registrant’s Form 10-K for the year ended December 31, 2014 (Commission File No. 1-4879)
*10.21(i)Diebold, Incorporated Senior Leadership Severance Plan (For Tier I, Tier II, and Tier III Executives) — incorporated by reference to Exhibit 10.31 to Registrant’s Form 10-Q filed on April 30, 2012 (Commission File No. 1-4879)
*10.21(ii)Amended and Restated Senior Leadership Severance Plan — incorporated by reference to Exhibit 10.3 to Registrant’s Form 10-Q for the quarter ended June 30, 2015 (Commission File No. 1-4879)
*10.22(i)Executive Employment Agreement, dated as of June 6, 2013, by and between Diebold, Incorporated and Andreas W. Mattes — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on June 6, 2013 (Commission File No. 1-4879)
*10.22(ii)Amended and Restated Executive Employment Agreement dated as of July 30, 2015 by and between Diebold, Incorporated and Andreas W. Mattes — incorporated by reference to Exhibit 10.2 to Registrant’s Form 10-Q for the quarter ended June 30, 2015 (Commission File No. 1-4879)
*10.23Separation Agreement and Release by and between Diebold, Incorporated and George S. Mayes, Jr., entered into September 1, 2015 — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on September 8, 2015 (Commission File No. 1-4879)
*10.24CEO Common Shares Award Agreement — incorporated by reference to Exhibit 4.5 to Registrant’s Form S-8 filed on August 15, 2013 (Registration Statement No. 333-190626)
*10.252014 Non-Qualified Stock Purchase Plan — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on April 30, 2014 (Commission File No. 1-4879)
*10.26Form of Long-Term Incentive Deferred Share Agreement (2014) — incorporated by reference to Exhibit 10.22 to Registrant’s Form 10-K for the year ended December 31, 2014 (Commission File No. 1-4879)
*10.27Form of Performance Share Agreement — incorporated by reference to Exhibit 10.27 to Registrant’s Form 10-K for the year ended December 31, 2015 (Commission File No. 1-4879)
*10.28Form of Nonqualified Stock Option Agreement — incorporated by reference to Exhibit 10.28 to Registrant’s Form 10-K for the year ended December 31, 2015 (Commission File No. 1-4879)
*10.29Form of Restricted Stock Unit Agreement - Cliff Vesting — incorporated by reference to Exhibit 10.29 to Registrant’s Form 10-K for the year ended December 31, 2015 (Commission File No. 1-4879)
*10.30Form of Restricted Stock Unit Agreement - Ratable Vesting — incorporated by reference to Exhibit 10.30 to Registrant’s Form 10-K for the year ended December 31, 2015 (Commission File No. 1-4879)
*10.31Form of Restricted Share Agreement — incorporated by reference to Exhibit 10.31 to Registrant’s Form 10-K for the year ended December 31, 2015 (Commission File No. 1-4879)
10.32Registration Rights Agreement, dated as of April 19, 2016, among Diebold, Incorporated, the subsidiaries of Diebold, Incorporated named therein as guarantors and the initial purchasers listed therein - incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on April 19, 2016 (Commission File No. 1-4879)
10.33Second Amendment, dated as of May 6, 2016, by and among Diebold, Incorporated and the subsidiary borrowers party thereto, as borrowers, JPMorgan Chase Bank, N.A., as Administrative Agent, and the lenders party thereto - incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on May 12, 2016 (Commission File No. 1-4879)
10.34Third Amendment, dated as of August 16, 2016, by and among Diebold, Incorporated and the subsidiary borrowers party thereto, as borrowers, JPMorgan Chase Bank, N.A., as Administrative Agent, and the lenders party thereto
10.35Domination and Profit and Loss Transfer Agreement, dated September 26, 2016, by and among Diebold Holding Germany Inc. & Co. KGaA and Wincor Nixdorf AG (English translation) - incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on September 29, 2016 (Commission File No. 1-4879)
10.36Form of Synergy Grant Performance Share Agreement - incorporated by reference to Exhibit 10.1 to Registrant’s Current Report on Form 8-K filed on February 7, 2017 (Commission File No. 1-4879)
10.37Jürgen Wunram service agreement
10.38Eckard Heidloff service agreement

10.39Eckard Heidloff severance agreement
12.1Computation of Ratio of Earnings to Fixed Charges
21.1Subsidiaries of the Registrant as of December 31, 2016
23.1Consent of Independent Registered Public Accounting Firm
24.1Power of Attorney
31.1Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1Certification of Principal Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350
32.2Certification of Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350
101.INSXBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document


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