UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the fiscal year ended January 3, 20211, 2023
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the transition period from _________ to __________
Commission file number 0-1088
| | | | | | | | |
| | KELLY SERVICES, INC. | |
| | (Exact Name of Registrant as specified in its Charter) | |
| | | | | | | | |
| Delaware | | 38-1510762 |
| (State or other jurisdiction of incorporation or organization) | | (I.R.S. Employer Identification No.) |
999 West Big Beaver Road, Troy, Michigan 48084
| | |
| (Address of principal executive offices) (Zip Code) |
(248) 362-4444
| | |
| (Registrant’s telephone number, including area code) |
Securities registered pursuant to Section 12(b) of the Act:
| | | | | | | | |
Title of each class | Trading
Symbols | Name of each exchange
on which registered |
| Class A Common | KELYA | NASDAQ Global Market |
| Class B Common | KELYB | NASDAQ Global Market |
Securities Registered Pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐ No ☒
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for shorter period that the registrant was required to submit and post such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
| | | | | | | | | | | |
| Large accelerated filer | ☐☒ | Accelerated filer | ☒☐ |
Non-accelerated filer (Do not check if a smaller
reporting company) | ☐ | Smaller reporting company | ☐ |
| Emerging growth company | ☐ | | |
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of
the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C.
7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements. ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☒
The aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently completed second fiscal quarter, was approximately $524.3$668.3 million.
Registrant had 35,929,08033,831,598 shares of Class A and 3,372,5213,342,146 of Class B common stock, par value $1.00, outstanding as of February 08, 2021.5, 2023.
Documents Incorporated by Reference
The proxy statement of the registrant with respect to its 20212023 Annual Meeting of Stockholders is incorporated by reference in Part III.
PART I
Unless the context otherwise requires, throughout this Annual Report on Form 10-K the words “Kelly,” “Kelly Services,” “the Company,” “we,” “us” and “our” refer to Kelly Services, Inc. and its consolidated subsidiaries.
ITEM 1. BUSINESS.
History and Development of Business
Founded by William Russell Kelly in 1946, Kelly Services® pioneered an industry that connects people to work in ways that enrich their lives. Our inception helped usher in and embolden a workforce of women, opening doors and creating completely new opportunities. AsOver the next 76 years, as work evolved, Kelly equipped people with skills to master thenew technologies of the day:as they emerged: launching the first-of-its-kind online learning center for scientists; creating testing and training packages for breakthrough office programs; and launching skill builders that aligned with new light industrial protocols. With each advance, Kelly empowered people to meetmet the needs of the marketplace,marketplace; empowering our people to reach their personal goals and enabled companiesenabling our clients to access skilled talent to move their businessesorganizations forward.
As work has evolved so has Kelly's range of solutions, growing over the years to reflect the changing needs of businessesemployers and the desires and lifestyles of talent. We have progressed from a traditional office staffing business to a creative, insightful and agile talent company delivering expertise in a portfolio of specialty services. In line with customermarket demand, we are increasingly delivering a variety of outcome-based services in which we provide specialized talent and operational management of functions and departments on behalf of our customers.clients.
We rank as one of the world’s largest scientific and clinical research staffing providers and place talent at various levels in engineering, IT and finance.telecommunications specialties. We are also thea leading education staffing provider in the K-12 educational staffing market inU.S., placing talent across the U.S., while also providing talent infull education spectrum from early childhood education non-instructional roles and adjunct professors.to higher education. These services complement our expertise in professional office services, contact center and light industrial and electronic assembly staffing. As work has evolved and talent management has become more complex, we have also developed innovative solutions to help many of the world’s largest companiesemployers plan for and manage their workforce through recruitment outsourcing, payroll processing, talent advisory, career transition and supplier management services.
Geographic Breadth of Services
Headquartered in the United States, Kelly provides workforce solutions to a diverse group of customerslocal, regional and global clients in the Americas, Europe and the Asia-Pacific regions. Our customer base spansregion across a variety of industries and includes 75 of the Fortune 100™ companies.industries.
In 2020,2022, we assigned nearly 370,000more than 300,000 temporary employees to a variety of customers around the globe.
Description of Business Segments
Kelly is a specialty talent solutions company serving customers of all sizes in a variety of industries. In 2020, Kelly implemented a new operating model and realigned its businessorganized into five specialty business unitsbusinesses, which are also our reportable segments.segments, serving clients of all sizes across a variety of industries. This structure enables us to focus on specialties with robust demand, promising growth opportunities and areas in which we excel at attracting and placing talent.
•Professional & Industrial – delivers staffing, outcome-based and direct-hirepermanent placement services focused on office, professional, light industrial and contact center specialties in the U.S. and Canada, including our KellyConnect productand Skilled Professional Solutions products
•Science, Engineering & Technology ("SET") – delivers staffing, outcome-based and direct-hirepermanent placement services focused on science and clinical research, engineering, information technology and telecommunications specialties predominatelypredominantly in the U.S. and Canada and includes our Softworld, NextGen and Global Technology Associates subsidiaries
•Education – delivers staffing, direct-hirepermanent placement and executive search services toacross the K-12,full education spectrum from early childhood andto higher education markets in the U.S., and includes several acquisitions: Teachers On Call, Insight Workforce Solutions, and Greenwood/Asher & Associatesand Pediatric Therapeutic Services ("PTS")
•Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG") – delivers Managed Service Provider ("MSP"), Recruitment Process Outsourcing ("RPO"), Payroll Process Outsourcing ("PPO") and Talent Advisory Services to customers on a global basis and includes RocketPower
•International – delivers staffing, RPO and direct-hirepermanent placement services in 1514 countries in Europe, as well as services in Mexico delivered in accordance with changes in labor market regulations
In addition, we provide staffing services to customers in the Asia-Pacific region through PersolKelly Pte. Ltd., our joint venture with Persol Asia Pacific Pte. Ltd., a wholly owned subsidiary of Persol Holdings, a leading provider of HR solutions in Japan.
Kelly’s new operating structure enables the Company to focus on specialties with robust demand, promising growth opportunities, and areas in which Kelly excels in attracting and placing talent.
Financial information regarding our reportable segments is included in the Segment Disclosures footnote in the notes to our consolidated financial statements presented in Part II, Item 8 of this report.
Business Objectives
By connecting our customersclients with qualified talent in an ever-evolving world of work, Kelly has a positive impact on the people, businessesclients and communities we serve. As a destination for top talent and a strategic business partner for our customers,clients, we continue to adopt innovative business practices and forward-looking technologies that drive success in a dynamic market. With more than one-third of the world’s workforce now participating as independent workers, we help companies adopt strategies that recognize and utilize contingent labor, consultants and project-based work as tools toenablers of their ongoing success.
We’re also using our position in the middle of the talent supply and demand equation to challenge outdated barriers that hold back far too many people from attaining meaningful work, supporting their families and contributing to the economy. In 2020, Kelly launched itsOur Equity@Work platform, whichinitiative seeks to upend systemic barriers to employment and make the U.S. labor market more equitable and accessible for more people. While systemic change takes time, we continue to make progress with additional outreach, new alliances and partnerships and continued executive commitment.
Business Operations
Service Marks
We own numerous service marks that are registered with the United States Patent and Trademark Office, the European Union Intellectual Property Office and numerous individual country trademark offices.
Seasonality and Economic Cycles
Our quarterly operating results arehave historically been affected by the seasonality ofcyclical response to both economic downturns and upswings. Customers tend to use our customers’ businesses which impactservices to supplement their existing workforce and generally hire permanent employees when long-term demand is expected to increase. As a consequence, our revenue from services tends to increase when the demand foreconomy grows. Conversely, our services. Withrevenue from services decreases when the exception of our Education operating segment,economy declines and customer demand for our services historically has been lower during the first quarter, and typically increases during the remainder of the year.also declines. Our business also experiences seasonal fluctuations, particularly in our Education operating segmentsegment. Revenue in Education is generally has its lowest revenue in the third quarter in line with schools’ summer break.
Working Capital
Our working capital requirements are primarily generated from employee payroll which is generally paid weekly or monthly and customer accounts receivable which is generally outstanding for longer periods, with days sales outstanding ("DSO") of 6461 days as of January 3, 2021.1, 2023. Since receipts from customers lag payroll payments to temporary employees, working capital requirements increase and operating cash flows may decrease substantially in periods of growth. Conversely, when economic activity slows, working capital requirements may substantially decrease and operating cash flows increase. Such increases dissipate over time if the economic downturn continues for an extended period.
Customers
Kelly’s client portfolio spans companiesemployers of all sizes, ranging from local and mid-sized businesses to the Fortune 500. In 2020,2022, an estimated 53%54% of total company revenue was attributed to our largest 100 customers. Our largest single customer accounted for approximately fiveseven percent of total revenue in 2020.2022.
Government Contracts
Although we conduct business under various federal, state and local government contracts, no one contract represents more than fourthree percent of total company revenue in 2020.2022.
Competition
The worldwide workforce solutions industry is competitive and highly fragmented. In the United States, we compete with other firms that operate nationally and offer a breadth of service similar to ours, and with thousands of smaller regional or specialized companies that compete in varying degrees. Outside the United States, we face similar competition. In 2020,2022, our largest competitors were Randstad, Adecco Group, ManpowerGroup Inc., Recruit Holdings and Allegis Group.
Key factors that influence our success are quality of service, price and breadth of service, including our ability to manage staffing suppliers.service.
Quality of service is highly dependent on the availability of qualified competent talent, and our ability to promptly and effectively recruit, screen, train, retain and manage a pool of employees who match the skills required by our customers. We must balance competitive pricing pressures, which may intensify during an economic downturn, with the need to attract and retain a qualified workforce. Price competition in the staffing industry is intense, particularly for education, office clerical and light industrial personnel and pricing pressure from customers and competitors continues to be significant.
The ability to manage staffing suppliers has become more critical as customersCompanies may seek a single supplier to manage all of their demand for contingent talent. Kelly’s talent supply chain management approachTo provide the breadth of service required, clients may need us to manage staffing suppliers and independent workers on their behalf. Kelly seeks to address this requirement for our larger customers,clients, enabling us to deliver talent wherever and whenever they need it around the world.
Corporate Sustainability
Kelly is committed to the highest standards of corporate citizenship. Given the worldwide reach of our workers, clients, suppliers and partners, we recognize the global impact of our business practices and the importance of public accountability.
We continue to advocate on behalf of the global workforce, improve our workplaces, contribute to the communities we serve and ensure our actions are socially, ethically and environmentally responsible.
Regulation
Our services are subject to a variety of complex federal and state laws and regulations.regulations in the countries where we operate. We continuously monitor legislation and regulatory changes for their potential effect on our business. We invest in technology and process improvements to implement required changes while minimizing the impact on our operating efficiency and effectiveness. Regulatory cost increases are passed through to our clients to the fullest extent possible. As a service business, we are not materially impacted by federal, state or local laws that regulate the discharge of materials into the environment.
Human Capital
We are a talent solutions company dedicated to connecting people to work in ways that enrich their lives, and our employees are critical to achieving this noble purpose. In order to compete andTo succeed in our highly competitive and rapidly evolving market, it is crucial that we must attract and retain experienced internal employees, as well as talent we put to work for our customers. As part of these efforts, we strive to offer competitive total rewards programs, promote employee development, foster an inclusive and diverse environment and giveallow employees the opportunity to give back to their communities and make a social impact.
FirstWe are committed to the health, safety and foremost, thewellness of our employees and talent. The success of our business is fundamentally connected to the well-being of our people. Accordingly, we are committedseek to the health, safetyimplement policies and wellness of our employeespractices that align with applicable laws and talent. In response to the COVID-19 pandemic, we implemented significant operating environment changes that we determined wereregulations and are in the best interest of our employees, and talent as well asand the communities in which we operate, and which comply with government regulations. This includes having the vast majority of our internal employees work from home, while implementing additional safety measures for employees and talent continuing critical on-site work.operate.
Internal Employees
As of January 3, 2021,1, 2023, we employed approximately 1,0004,800 staff members at our corporate headquarters in Troy, Michigan, approximately 3,300 staff members in other locations in the United States and an additional 2,8002,700 in our international locations. While our retention of employees improved year over year, it still lags our comparable external benchmarks. OurKelly retention rates for employees identified as High Performinghigh performing and High Potentialhigh potential employees align with our comparable external benchmark.
Compensation and Benefits. Kelly is committed to providing competitive, equitable and fiscally responsible total rewards programs to our employees. Our compensation programs are designed to attract, retain and reward talented individuals who possess
with the skills necessary to achieve our strategic goals and create long-term value for our shareholders. We provide employees with competitive compensation opportunities, with strong pay for performancepay-for-performance linkages that include a mix of base salary, short-term incentives and, in the case of our more senior employees, long-term equity awards. We believe that ourOur programs provide fair and competitive opportunities that align employee and stockholder interests. In addition to cash and equity compensation, we also offer employees competitive benefits such as life and health (medical, dental and vision) insurance, paid time off, wellness benefits and defined contribution retirement plans. PayWe review our compensation and benefits programs providedannually and respond to changes in market practice. For example, recent enhancements to our U.S. benefits program include additional time off for significant life events, a financial advisor program, support programs for certain chronic health conditions and introduction of a well-being app globally. In addition, pay and benefits programs for our international employees are in linealign with competitive local practice.practices.
Inclusion and Diversity. Since 1947, our founder fought to increase women's access to work, for women and we’ve long been an outspoken advocate for the value temporary and independent workers bring to the workplace. We are committed to fostering an inclusive and diverse workforce. For example, a significant majoritymost of Kelly's U.S. workforce is female, including a majority of director and above roles. Additionally, for a fifth consecutive year, we’ve achieved a 100% rating from the Human Rights Campaign Foundation’s Corporate Equality Index for LGBTQ+ equality in the workplace. We believe an inclusive environment with diverse teams creates a workplace that is conducive to producing more creative solutions, results in better, more innovative products and services, and presents Kelly as a workplace leader, aiding our ability to attract and retain keyhigh-performing talent. We are focused on fostering a culture of belonging, where everyone feels welcomed and respected and can thrive as we work together. Kelly promotes employee development and internal career mobility to enable our team to achieve their full potential and to ensure we have the evolving workforce capabilities that the future demands.
Community Involvement. We consider sustainability to be a guiding principle in strengthening the relationship with our global workforce, suppliers and customers. Through our programs and initiatives, we seek to contribute to improvingimprove the quality of life of our employees, their families as well asand the communities in which they operate.live and serve. Designed on the concept of social investment and nurturing shared values, our approach ensures the creation of future development capacities instead of aiding on isolated occasions. We support initiatives where our employees can actively engage in the causes they believe in that are also connected to our sustainability strategy. In 2022, we achieved over 7,800 hours of volunteering (for the U.S. and Canada), engaging over 1,000 employees. Through our Equity@Work platform,efforts, we are living our commitment to ensure equitable access to work and growth for all by creating alliances with like-minded companies, policy groups and institutions to positively impact the wayhow companies hire, advance and help more people thrive.
For more information on our diversity and inclusion and community involvement initiatives, please see our Corporate Responsibility report Sustainability Report - Growing with Purpose, which is available at kellyservices.comkellyservices.com..
Talent
In addition to our internal employees, Kelly recruits talent on behalf of our customers on a global basis.globally. In 2020,2022, we placed nearly 370,000more than 300,000 individuals in positions with our customers. In all of these instances, Kelly remains the employer of record for all talentour employees working at our customer locations. This means that we retain responsibility for all assignments (including ensuring appropriate health and safety protocols in conjunction with our customers), wages, benefits, workers’ compensation insurance, and the employers’ share of applicable payroll taxes as well as the administration of the employees'employee's share of these taxes. We also offer our Kelly talent access to competitive health and benefit programs while they are working with us.
Foreign Operations
For information regarding sales, earnings from operations and long-lived assets by domestic and foreign operations, please refer to the information presented in the Segment Disclosures footnote in the notes to our consolidated financial statements, presented in Part II, Item 8 of this report.
Access to Company Information
We electronically file our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments to those reports with the Securities and Exchange Commission (“SEC”). The SEC maintains an Internet website at www.sec.gov that contains reports, proxy and information statements and other information regarding issuers that file electronically.
We make available, free of charge, through our website, and by responding to requests addressed to our senior vice president of investor relations, our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all
amendments to those reports. These reports are available as soon as reasonably practicable after such material is electronically filed with or furnished to the SEC. Our website address is: www.kellyservices.com. The information contained on our website, or on other websites linked to our website, is not part of this report.
ITEM 1A. RISK FACTORS.
Risks Related to Macroeconomic Conditions
Our business is significantly affected by fluctuations in general economic conditions.
Demand for staffing services is significantly affected by the general level of economic activity and employment in the United States and the other countries in which we operate.When economic activity increases, temporary employees are often added before full-time employees are hired.As economic activity slows, however, many companies reduce their use of temporary employees before laying off full-time employees. Customer responses to real or perceived economic conditions, including perceptions related to market conditions, labor supply and inflation, could negatively impact customer behavior. Significant swings in economic activity historically have had a disproportionate impact on staffing industry volumes.We may not fully benefit from times of increased economic activity should we experience shortages in the supply of temporary employees.We may also experience more competitive pricing pressure and slower customer payments during periods of economic downturn.A substantial portion of our revenues and earnings are generated by our business operations in the United States.Any significant economic downturn in the United States or certain other countries in which we operate could have a material adverse effect on our business, financial condition and results of operations.
Our business has been adversely impacted by the recent novel coronavirus (COVID-19) outbreak and we expect adverse business and economic conditions will continue in the future.could be impacted by future outbreaks.
The outbreakemergence of the novel coronavirus across the globe continues to negatively impact the economies and general welfarenew strain(s) of COVID-19 that are more deadly, contagious, or vaccine resistant, or a decline in the countrieseffectiveness of vaccines or treatment regimens could result in which we operate, as well asanother economic downturn, a decline in the countries in which demand for our customers' goods and services, are created.As the pandemic continues, we have maintained our focus on the health and safety of our employees, contractors, customers, and suppliers around the world.Our emergency management team continues to track the impact of COVID-19, including the deployment of vaccines, implementation of health and safety measures across our various business segments, and development of plans for safely continuing operations during the pandemic.
The demand for staffing services is significantly affected by general economic conditions.The economic downturn and uncertainties related to the duration of the COVID-19 pandemic have had and are expected to have an adverse impact on the staffing industry and the Company’s ability to forecast its financial performance.Containment and mitigation measures taken to combat the spread of COVID-19, including travel bans, quarantines, shelter-in-place orders, temporary shutdowns, social distancing, and other health and safety precautions have decreased customer demand for staffing services, especially in our Education segment where many school districts have remained closed or partially closed for physical instruction since March 2020. The disruptions in on-site instruction and the uncertainties related to the deployment of services via virtual and hybrid education models and the timing of vaccine availability, may continue to materially impact the Company’s financial performance.We continue to assess and address the impact of COVID-19 onincreased worker absenteeism. Likewise, the financial viability of third parties on which we rely to provide staffing services or manage critical business functions.
Thefunctions could also be impacted by further negative COVID-19 outbreak and related containment and mitigation efforts resulted in a substantial decline in our revenues.We expect that the revenue decline will continue in the future until demand for our services recovers.We are not able to predict the timing or the extent of the recovery.Business decisions by customers made in response to the COVID-19 pandemic, including automation, social distancing, and remote work, if sustained in a post-pandemic business environment, could negatively impact customer demand for our services.
In the second quarter, we took a number of cost management actions to address declines in our revenues and adverse business conditions.Certain actions, such as reducing officer and employee compensation and furloughing and redeploying employees, ended in the fourth quarter. Other actions taken, including reducing full-time employee staffing levels, reducing discretionary expenses and projects, enacting certain hiring freezes and suspending dividends payable on our common stock, continue.There can be no assurance that these actions will be adequate, and further actions may be required in the future.Due to uncertainty regarding the sufficiency of the containment and mitigation measures to combat the COVID-19 outbreak and the duration of their implementation, coupled with the unknown timeline for effective deployment of COVID-19vaccines to a large portion of the workforce, the extent or the duration of the impact on our business, financial condition, ability to meet financial covenants
and restrictions in our debt facilities, and results of operations cannot be predicted with certainty, however, such impacts could be material.developments.
Our stock price may be subject to significant volatility and could suffer a decline in value.
The market price of our common stock may be subject to significant volatility.We believe that many factors, including several which are beyond our control, have a significant effect on the market price of our common stock.These include:
•actual or anticipated variations in our quarterly operating results;
•announcements of new services by us or our competitors;
•announcements relating to strategic relationships, acquisitions or acquisitions;divestitures;
•changes in financial estimates by securities analysts;
•changes in general economic conditions;
•actual or anticipated changes in laws and government regulations;
•commencement of, or involvement in, litigation;
•any major change in our board or management;
•changes in industry trends or conditions; and
•sales of significant amounts of our common stock or other securities in the market.
In addition, the stock market in general, and the NASDAQ Global Market in particular, have experienced significant price and volume fluctuations that have often been unrelated or disproportionate to the operating performance of listed companies.These broad market and industry factors may seriously harm the market price of our common stock, regardless of our operating performance.In the past, securities class action litigation has often been instituted following periods of volatility in the market price of a company’s securities.A securities class action suit against us could result in substantial costs, potential liabilities and the diversion of our management’s attention and resources.Further, our operating results may be below the expectations of securities analysts or investors.In such event, the price of our common stock may decline.
Risks Related to our Industry Segment
We operate in a highly competitive industry with low barriers to entry and may be unable to compete successfully against existing or new competitors.
The worldwide staffing services market is highly competitive with limited barriers to entry.We compete in global, national, regional and local markets with full-service and specialized temporary staffing and consulting companies.Randstad, Adecco Group, ManpowerGroup Inc., Recruit Holdings and Allegis Group are considerably larger than we are and have more substantial marketing and financial resources.Additionally, the emergence of online staffing platforms or other forms of disintermediation may pose a
competitive threat to our services, which operate under a more traditional staffing business model.Price competition in the staffing industry is intense, particularly for the provision of office clerical, light industrial and education personnel.We expect that the level of competition will remain high, which could limit our ability to maintain or increase our market share or profitability.
The number of customers distributing their staffing service purchases among a broader group of competitors continues to increase which, in some cases, may make it more difficult for us to obtain new customers, or to retain or maintain our current share of business, with existing customers.We also face the risk that our current or prospective customers may decide to provide similar services internally.As a result, there can be no assurance that we will not encounter increased competition in the future.
Technological advances may significantly disrupt the labor market and weaken demand for human capital.
Our success is directly dependent on our customers’ demands for talent.As technology continues to evolve, more tasks currently performed by people may be replaced by automation, robotics, machine learning, artificial intelligence, and other technological advances outside of our control. This trend poses a risk to the staffing industry, particularly in lower-skill job
categories that may be more susceptible to such replacement. If we are unsuccessful in responding to this potential shift in customer demand due to advancing technology it could have a material adverse effect on our results of operations and financial condition.
Competition rules arising from government legislation, litigation or regulatory activity may limit how we structure and market our services.
As a leading staffing and recruiting company, we are closely scrutinized by government agencies under U.S. and foreign competition laws.An increasing number of governments are regulating competition law activities, leading to increased scrutiny.Some jurisdictions also allow competitors or consumers to assert claims of anti-competitive conduct.
The European Commission and its various competition authorities have targeted industry trade associations in which we participate.participate, resulting in the assessment of fines against our business in the past. Although we have safeguards in place to comply with competition laws, there can be no guarantee that such safeguards will be successful. Any government regulatory actions may result in fines and penalties or hamper our ability to provide the cost-effective benefits to consumers and businesses, reducing the attractiveness of our services and the revenues that come from them.New competition law actions could be initiated.The outcome of such actions, or steps taken to avoid them, could adversely affect us in a variety of ways, including:
•We may have to choose between withdrawing certain services from certain geographies to avoid fines or designing and developing alternative versions of those services to comply with government rulings, which may entail a delay in a service delivery.
•Adverse rulings may act as precedent in other competition law proceedings.
Our business is subject to extensive government regulation, which may restrict the types of employment services we are permitted to offer or result in additional or increased taxes, including payroll taxes or other costs that reduce our revenues and earnings.
The temporary employment industry is heavily regulated in many of the countries in which we operate.Changes in laws or government regulations may result in prohibition or restriction of certain types of employment services we are permitted to offer or the imposition of new or additional benefit, licensing or tax requirements that could reduce our revenues and earnings. In particular, we are subject to state unemployment taxes in the U.S., which typically increase during periods of increased levels of unemployment.We also receive benefits, such as the work opportunity income tax credit in the U.S., that regularly expire and may not be reinstated.There can be no assurance that we will be able to increase the fees charged to our customers in a timely manner and in a sufficient amount to fully cover increased costs as a result of any changes in laws or government regulations.Any future changes in laws or government regulations, or interpretations thereof, including additional laws and regulations enacted at a local level may make it more difficult or expensive for us to provide staffing services and could have a material adverse effect on our business, financial condition and results of operations.
Unexpected changes in claim trends on our workers’ compensation, unemployment, disability and medical benefit plans may negatively impact our financial condition.
We self-insure, or otherwise bear financial responsibility for, a significant portion of expected losses under our workers’ compensation program, disability and medical benefits claims.Unexpected changes in claim trends, including the severity and frequency of claims, actuarial estimates and medical cost inflation, could result in costs that are significantly different than initially reported.If future claims-related liabilities increase due to unforeseen circumstances, or if we must make unfavorable adjustments to accruals for prior accident years, our costs could increase significantly.In addition, unemployment insurance costs are dependent on benefit claims experience from employees which may vary from current levels and result in increased costs.There can be no assurance that we will be able to increase the fees charged to our customers in a timely manner and in a sufficient amount to cover increased costs as a result of any changes in claims-related liabilities.
We may have additional tax liabilities that exceed our estimates.
We are subject to a multitude of federal, state, local, and foreign taxes in the jurisdictions in which we operate in, including the tax provisions of the U.S. Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of
2010.operate. Our tax expense could be materially impacted by changes in tax laws in these jurisdictions, changes in the valuation of deferred tax assets and liabilities or changes in the mix of income by country.The overall size of our workforce and visibility of our industry may make it more likely we become a target of government investigations, and we are regularly subject to audit by tax authorities.Although we believe our tax estimates are reasonable, the final determination of audits and any related litigation could be materially different from our historical tax provisions and accruals.The results of an audit or litigation could materially harm our business.
Risks Related to Strategy and Execution
Our future performance depends on the Company’s effective execution of our business strategy.
The performance of the Company’s business is dependent on our ability to effectively execute our growth strategy. Our strategy includes targeted investments in select specialty areas, focusing on growth platforms and implementation of a robustcost-effective operating model to bridge our strategy to execution.If we are unsuccessful in executing our strategy, we may not achieve either our stated goal of revenue growth or the intended productivity improvements, which could negatively impact profitability.Even if effectively executed, our strategy may be insufficient considering changes in market conditions, technology, competitive pressures or other external factors.
If we fail to successfully develop new service offerings, we may be unable to retain and acquire customers, resulting in a decline in revenues.
The Company’s successful execution of our growth strategy requires that we match evolving customer expectations with evolving service offerings.The development of new service offerings requires accurate anticipation of customer needs and emerging technology and workforce trends.We must make long-term investments in our information technology infrastructure and commit resources to development efforts before knowing whether these investments will result in service offerings that achieve customer acceptance and generate the revenues required to provide desired returns.If we fail to accurately anticipate and meet our customers’ needs through the development of new service offerings or do not successfully deliver new service offerings, our competitive position could weaken, causing a material adverse effect on our results of operations and financial condition.
A loss of major customers or a change in such customers’ buying behavior or economic strength could have a material adverse effect on our business.
We serve many large corporate customers through high volume global service agreements.While we intend to maintain or increase our revenues and earnings from our major corporate customers, we are exposed to risks arising from the possible loss of major customer accounts.The A change in labor strategy or the deterioration of the financial condition or business prospects of these customers could reduce their need for our services and result in a significant decrease in the revenues and earnings we derive from these customers. Such change could occur due to factors in our customers' control but also could occur due to economic, social, climate, or political factors outside of our customers' control. Our customers are also exposed to third-party risk through their use of vendors and suppliers which, in the event of a third-party incident at a customer, could result in a deterioration in their financial condition. Continuing merger and acquisition activity involving our large corporate customers could put existing business at risk or impose additional pricing pressures.Since receipts from customers generally lag payroll to temporary employees, the bankruptcy of a major customer could have a material adverse impact on our ability to meet our working capital requirements. The expansion of payment terms may extend our working capital requirements and reduce available capital for
investment. Additionally, most of our customer contracts can be terminated by the customer on short notice without penalty.This creates uncertainty with respect to the revenues and earnings we may recognize with respect to our customer contracts.
Our business with large customer accounts reflects a market-driven shift in buying behaviors in which reliance on a small number of staffing partners has shifted to reliance upon a network of talent providers.The movement from single-sourced to competitively sourced staffing contracts may also substantially reduce our future revenues from such customers.While Kelly has sought to address this trend, including providing Contingent Workforce Outsourcing ("CWO")MSP services within our Outsourcing & Consulting ("OCG")OCG segment, we may not be selected or retained as the CWO service providerMSP by our large customers.This may result in a material decrease in the revenue we derive from providing staffing services to such customers.In addition, revenues may be materially impacted from our decision to exit customers due to pricing pressure or other business factors.
Our business with the federal government and government contractors presents additional risk considerations.We must comply with laws and regulations relating to the formation, administration and performance of federal government contracts.
Failure to meet these obligations could result in civil penalties, fines, suspension of payments, reputational damage, disqualification from doing business with government agencies and other sanctions or adverse consequences.Government procurement practices may change in ways that impose additional costs or risks upon us or pose a competitive disadvantage.Our employees may be unable to obtain or retain the security clearances necessary to conduct business under certain contracts, or we could lose or be unable to secure or retain a necessary facility clearance.Government agencies may temporarily or permanently lose funding for awarded contracts, or there could be delays in the start-up of projects already awarded and funded.
We are at risk of damage to our brand,brands, which isare important to our success.
Our success depends, in part, on the goodwillvalue associated with our brand.brands. Because we assign employees to work under the direction and supervision of our customer at work locations not under Kelly’s control, we are at risk of our employees engaging in unauthorized conduct that could harm our reputation.Our Education segment is particularly susceptible to this exposure.Any incident, act or omission that damages Kelly’s reputation could cause the loss of current and future customers, additional regulatory scrutiny and liability to third parties, which could negatively impact profitability.
As we increasingly offer services outside the realm of traditional staffing, including business process outsourcing and services intended to connect talent to independent work, we are exposed to additional risks which could have a material adverse effect on our business.
Our business strategy focuses on driving profitable growth in key specialty areas, including through business process outsourcing arrangements, where we provide operational management of our customers’ non-core functions or departments.This could expose us to certain risks unique to that business, including product liability or product recalls.As the nature of work changes, we deliver services that connect talent to independent work with our customers and expose the Company to risks of misclassifying workers, which could result in regulatory audits and penalties.Although we have internal vetting processes intended to control such risks, there is no assurance that these processes will be effective or that we will be able to identify these potential risks in a timely manner. Our specialties also include professional engineering services where design, constructionerrors or systems failures and project delaysomissions by employees or independent contractors can result in substantial injury or damages. We attempt to mitigate and transfer such risks through contractual arrangements with our customers;customers and suppliers; however, these services may give rise to liability claims and litigation. While we maintain insurance in types and amounts we believe are appropriate for the contemplated risks, there is no assurance that such insurance coverage will remain available on reasonable terms or be sufficient in amount or scope.
We are increasingly dependent on third parties for the execution of critical functions.
We rely on third parties to support critical functions within our operations, including portions of our technology infrastructure, vendor management, customer relationship management, and applicant tracking systems.If we are unable to contract with third parties having the specialized skills needed to support our growth strategies or integrate their products and services with our business, or if they fail to meet our performance requirements, the results of operations could be adversely impacted. We also rely on supplier partnerships to deliver our services to customers in certain territories. If our suppliers fail to meet our standards and expectations or are unfavorably regarded by our customers, our ability to discontinue the relationship may be limited and could result in reputational damage, customer loss, and adversely affect our results of operations. For example, in the Asia-Pacific region, we rely on third parties and partners to provide certain back office and administrative services to our operations in that region. The failure or inability to perform on the part of one or more of these critical suppliers or partners could cause significant disruptions and increased costs.
Our information technology strategy may not yield its intended results.
Our information technology strategy includes improvements to our applicant onboarding and tracking systems, order management, and improvements to financial processes such as billing and accounts payable through system consolidation and
upgrades.We do not use a single enterprise resource planning system, which limits our ability to react to evolving technology and customer expectations and increases the amount of investment and effort necessary to provide global service integration to our customers. Although the technology strategy is intended to increase productivity and operating efficiencies, these initiatives may not yield their intended results.Any delays in completing, or an inability to successfully complete, these technology initiatives or an inability to achieve the anticipated efficiencies could adversely affect our operations, liquidity and financial condition. Some of the initiatives are dependent on the products and services of third party vendors.If our vendors are unable
to provide these services, or fail to meet our standards and expectations, we could experience business interruptions or data loss which could have a material adverse effect on our business, financial condition and results of operations.
Past and future acquisitions may not be successful.
As a part of our growth strategy, we continue to monitor the market for acquisition targets to bolster our inorganic growth aspirations. Acquisitions involve a number of risks, including the diversion of management’s attention from its existing operations, the failure to retain key personnel or customers of an acquired business, the failure to realize anticipated benefits such as cost savings and revenue enhancements, potential substantial transaction costs associated with acquisitions, the assumption of unknown liabilities of the acquired business and the inability to successfully integrate the business into our operations. There can be no assurance that any past or future acquired businesses will generate anticipated revenues or earnings.
Further, acquisitions result in goodwill and intangible assets which have the risk of impairment if the future operating results and cash flows of such acquisitions are lower than our initial estimates. In the event that we determine that there is an impairment, we may be required to record a significant non-cash charge to earnings that could adversely affect our results of operations. In 2022, changes in market conditions related to demand in hiring in the high-tech industry and slowing growth in RPO more broadly, resulted in a goodwill impairment charge of $41.0 million.
Investments inCertain equity affiliatesinvestments may expose us to additional risks and uncertainties.
We participate, or may participate in the future, in certain investments in equity affiliates, such as joint ventures or other equity method investments with strategic partners, including PersolKelly Pte. Ltd.These investments or arrangements expose us to a number of risks, including the risk that the management of the investment or combined venture may not be able to fulfill their performance obligations under the management agreements or that the joint venture parties may be incapable of providing the required financial support.Additionally, improper, illegal or unethical actions by the investment or venture management could have a negative impact on the reputation of the investment or venture and our Company.
Further, equity method investments, including our investment in PersolKelly Pte. Ltd., are reviewed for indicators of impairment on a quarterly basis or whenever events or circumstances indicate the carrying amount may be other-than-temporarily impaired.Changes in economic or operating conditions impacting our estimates and assumptions could result in the impairment of equity method investments.In the event that we determine that there is an impairment, we may be required to record a significant non-cash charge to earnings that could adversely affect our results of operations.
Risks Related to Operating a Global Enterprise
We conduct a significant portion of our operations outside of the United States and we are subject to risks relating to our international business activities, including fluctuations in currency exchange rates and numerous legal and regulatory requirements.
We conduct our business in major staffing markets throughout the world.Our operations outside the United States are subject to risks inherent in international business activities, including:
•fluctuations in currency exchange rates;
•restrictions or limitations on the transfer of funds;
•government intrusions including asset seizures, expropriations or de facto control;
•varying economic and politicalgeopolitical conditions;
•differences in cultures and business practices;
•differences in employment and tax laws and regulations;
•differences in accounting and reporting requirements;
•differences in labor and market conditions;
•compliance with trade sanctions;
•changing and, in some cases, complex or ambiguous laws and regulations; and
•litigation, investigations and claims.
Our operations outside the United States are reported in the applicable local currencies and then translated into U.S. dollars at the applicable currency exchange rates for inclusion in our consolidated financial statements.Exchange rates for currencies of these countries may fluctuate in relation to the U.S. dollar and these fluctuations may have an adverse or favorable effect on our operating results when translating foreign currencies into U.S. dollars.
Our investment in Persol Holdings exposes us to potential market and currency exchange risks.
We are exposed to market and currency risks on our investment in Persol Holdings.The investment is stated at fair value and is marked to market through net earnings.Changes in the market price are based on the Persol Holdings stock price as listed in the Tokyo stock exchange, and such changes may be material.Foreign currency fluctuations on this yen-denominated investment are reflected as a component of other comprehensive income and, accordingly, the exchange rate fluctuations may have a material adverse or favorable effect on our financial statements.
Our international operations subject us to potential liability under anti-corruption, trade protection, and other laws and regulations.
The Foreign Corrupt Practices Act and other anti-corruption laws and regulations (“Anti-Corruption Laws”) prohibit corrupt payments by our employees, vendors, or agents.While we devote substantial resources to our global compliance programs and have implemented policies, training, and internal controls designed to reduce the risk of corrupt payments, our employees, vendors, or agents may violate our policies.Our failure to comply with Anti-Corruption Laws could result in significant fines and penalties, criminal sanctions against us, our officers or our employees, prohibitions on the conduct of our business, and damage to our reputation.Operations outside the U.S. may be affected by changes in trade protection laws, policies and measures, and other regulatory requirements affecting trade and investment.As a result, we may be subject to legal liability and reputational damage.
Risks Related to Human Capital
We depend on our ability to attract, develop and retain qualified permanent full-time employees.
As we aim to expand the number of clients utilizing our higher margin specialty solutions in support of our growth strategy, we are highly reliant on individuals who possess specialized knowledge and skills to lead related specialty solutions and operations. ThereSocial, political and financial conditions can be no assurance thatnegatively impact the availability of qualified personnel will continue to be available.personnel. Competition for individuals with proven specialized knowledge and skills is intense, and demand for these individuals is expected to remain strong in the foreseeable future. Our success is dependent on our ability to attract, develop and retain these employees.
We depend on our ability to attract and retain qualified temporary personnel (employed directly by us or through third-party suppliers).
We depend on our ability to attract qualified temporary personnel who possess the skills and experience necessary to meet the staffing requirements of our customers.We must continually evaluate our base of available qualified personnel to keep pace with changing customer needs.Competition for individuals with proven professional skills is intense, and demand for these individuals is expected to remain strong for the foreseeable future. Low unemployment, as well as social, political and financial conditions can negatively impact the amount of qualified personnel available to meet the staffing requirements of our customers. There can be no assurance that qualified personnel will continue to be available in sufficient numbers and on terms of employment acceptable to us and our customers.Our success is substantially dependent on our ability to recruit and retain qualified temporary personnel.
We may be exposed to employment-related claims and losses, including class action lawsuits and collective actions, which could have a material adverse effect on our business.
We employ and assign personnel in the workplaces of other businesses.The risks of these activities include possible claims relating to:
•discrimination and harassment;
•wrongful termination or retaliation;
•violations of employment rights related to employment screening or privacy issues;
•apportionment between us and our customer of legal obligations as an employer of temporary employees;
•classification of workers as employees or independent contractors;
•employment of unauthorized workers;
•violations of wage and hour requirements;
•retroactive entitlement to employee benefits, including health insurance;insurance and retroactive benefits;
•failure to comply with leave policy and other labor requirements; and
•errors and omissions by our temporary employees, particularly for the actions of professionals such as attorneys,engineers, therapists, accountants, teachers and scientists.
We are also subject to potential risks relating to misuse of customer proprietary information, misappropriation of funds, death or injury to our employees, damage to customer facilities due to negligence of temporary employees, criminal activity and other similar occurrences.We may incur fines and other losses or negative publicity with respect to these risks.In addition, these occurrences may give rise to litigation, which could be time-consuming and expensive.In the U.S. and certain other countries in which we operate, new employment and labor laws and regulations have been proposed or adopted that may increase the potential exposure of employers to employment-related claims and litigation.In addition, such laws and regulations are arising
with increasing frequency at the state and local level in the U.S. and the resulting inconsistency in such laws and regulations results in additional complexity.There can be no assurance that the corporate policies and practices we have in place to help reduce our exposure to these risks will be effective or that we will not experience losses as a result of these risks.Although we maintain insurance in types and amounts we believe are appropriate in light of the aforementioned exposures, there can also be no assurance that such insurance policies will remain available on reasonable terms or be sufficient in amount or scope of coverage.Additionally, should we have a material inability to produce records as a consequence of litigation or a government investigation, the cost or consequences of such matters could become much greater.
Risks Related to Cyber Security and Data Privacy
Damage to our key data centers could affect our ability to sustain critical business applications.
Many business processes critical to our continued operation are hosted in outsourced facilities in America, Europe and Europe.Asia. Certain other processes are hosted at our corporate headquarters complex or occur in cloud-based computer environments.These critical processes include, but are not limited to, payroll, customer reporting, and order management.Although we have taken steps to protect all such instances by establishing robust data backup and disaster recovery capabilities, the loss of these data centers or access to the cloud-based environments could create a substantial risk of business interruption which could have a material adverse effect on our business, financial condition and results of operations.
A failure to maintain the privacy of information entrusted to us could have significant adverse consequences.
In the normal course of business we control, process, or have access to personal information regarding our own employees or employment candidates, as well as that of many of our customers or managed suppliers.Information concerning these individuals may also reside in systems controlled by third parties for purposes such as employee benefits and payroll administration.The legal and regulatory environment concerning data privacy is becoming more complex and challenging, and the potential consequences of non-compliance have become more severe.Changes in the regulatory environment, such as the The European Union’s General Data Protection Regulation, and the California Consumer Privacy Act and similar laws impose additional compliance requirements related to the collection, use, processing, transfer, disclosure, and retention of personal information, which can increase operating costs and resources to accomplish. Any failure to abide by these regulations or to protect such personal information from inappropriate access or disclosure, whether through social engineering or by accident or other cause, could have severe consequences including fines, litigation, regulatory sanctions, reputational damage, and loss of customers or employees.Although we have a program designed to preserve the privacy rights of the personal data that we control or process, as well as personal data that we entrust to third parties, there can be no assurance that our program will meet all current and future regulatory requirements, anticipate all potential methods of unauthorized access, or prevent all inappropriate disclosures.Our insurance coverage may not be sufficient to cover all such costs or consequences, and there can be no assurance that any insurance that we now maintain will remain available under acceptable terms.
Cyberattacks or other breaches of network or information technology security could have an adverse effect on our systems, services, reputation and financial results.
We rely upon multiple information technology systems and networks, some of which are web-based or managed by third parties, to process, transmit, and store electronic information and to manage or support a variety of critical business processes and activities.Our networks and applications are increasingly accessed from locations and by devices not within our physical control, and the specifics of our technology systems and networks may vary by geographic region.In the course of ordinary business, we may store or process proprietary or confidential information concerning our business and financial performance and current, past or prospective employees, customers, vendors and managed suppliers.The secure and consistent operation of these systems, networks and processes is critical to our business operations.Moreover, our temporary employees may be exposed to, or have access to, similar information in the course of their customer assignments.We routinely experience cyberattacks, which may include the use or attempted use of malware, ransomware, computer viruses, phishing, social engineering schemes and other means of attempted disruption or unauthorized access. Additionally, the rapid pace of change in information security and cyber security threats could result in a heightened threat level for us or companies in our industry with little notice. Our relationships with third parties, including suppliers we manage, customers, and vendors creates potential avenues for malicious actors to initiate a supply chain attack. Even in instances where we are not a target of a malicious actor, we could be exposed to risk due to our relationships and business processes with these third parties.
The actions we take to reduce the risk of impairments to our operations or systems and breaches of confidential or proprietary data may not be sufficient to prevent or repel future cyber events or other impairments of our networks or information technologies.An event involving the destruction, modification, accidental or unauthorized release, or theft of sensitive information from systems related to our business, or an attack that results in damage to or unavailability of our key technology
systems or those of critical vendors (e.g., ransomware), could result in damage to our reputation, fines, regulatory sanctions or interventions, contractual or financial liabilities, additional compliance and remediation costs, loss of employees or customers, loss of payment card network privileges, operational disruptions and other forms of costs, losses or reimbursements, any of which could materially adversely affect our operations or financial condition.Our cyber security and business continuity plans, and those of our third parties with whom we do business, may not be effective in anticipating, preventing and effectively responding to all potential cyber risk exposures.Our insurance coverage may not be sufficient to cover all such costs or consequences, and there can be no assurance that any insurance that we now maintain will remain available under acceptable terms.
Risks Related to Our Capital Structure
Our controlling stockholder exercises voting control over our company and has the ability to elect or remove from office all of our directors.
The Terence E. Adderley Revocable Trust K (“Trust K”) which became irrevocable upon the death of Terence E. Adderley on October 9, 2018, is theour controlling stockholder.In accordance with the provisions of Trust K, William U. Parfet, David M. Hempstead and Andrew H. Curoe were appointed as successor trustees of the trust.Mr. Parfet is the brother of Donald R. Parfet, the Chairman of the board of directors of the Company.The trustees, acting by majority vote, have sole investment and voting power over the shares of Class B common stock held by Trust K, which represent approximately 91.6%93.5% of the outstanding Class B shares.The voting rights of our Class B common stock are perpetual, and our Class B common stock is not subject to transfer restrictions or mandatory conversion obligations under our certificate of incorporation or bylaws.
Our Class B common stock is the only class of our common stock entitled to voting rights.The trustees of Trust K are therefore able to exercise voting control with respect to all matters requiring stockholder approval, including the election or removal from office of all members of the Company’s board of directors.
We are not subject to certain of the listing standards that normally apply to companies whose shares are quoted on the NASDAQ Global Market.
Our Class A and Class B common stock are quoted on the NASDAQ Global Market.Under the listing standards of the NASDAQ Global Market, we are deemed to be a “controlled company” due to Trust K having voting power with respect to more than fifty percent of our outstanding voting stock.A controlled company is not required to have a majority of its board of
directors comprised of independent directors.Director nominees are not required to be selected or recommended for the board’s selection by a majority of independent directors or a nominations committee comprised solely of independent directors, nor do the NASDAQ Global Market listing standards require a controlled company to certify the adoption of a formal written charter or board resolution, as applicable, addressing the nominations process.A controlled company is also exempt from NASDAQ Global Market’s requirements regarding the determination of officer compensation by a majority of independent directors or a compensation committee comprised solely of independent directors.A controlled company is required to have an audit committee composed of at least three directors who are independent as defined under the rules of both the SEC and the NASDAQ Global Market.The NASDAQ Global Market further requires that all members of the audit committee have the ability to read and understand fundamental financial statements and that at least one member of the audit committee possess financial sophistication.The independent directors must also meet at least twice a year in meetings at which only they are present.
We currently comply with the listing standards of the NASDAQ Global Market that do not apply to controlled companies.Our compliance is voluntary, however, and there can be no assurance that we will continue to comply with these standards in the future.
Provisions in our certificate of incorporation and bylaws and Delaware law may delay or prevent an acquisition of our Company.
Our restated certificate of incorporation and bylaws contain provisions that could make it harder for a third party to acquire us without the consent of our board of directors.For example, if a potential acquirer were to make a hostile bid for us, the acquirer would not be able to call a special meeting of stockholders to remove our board of directors or act by written consent without a meeting.The acquirer would also be required to provide advance notice of its proposal to replace directors at any annual meeting and would not be able to cumulate votes at a meeting, which would require the acquirer to hold more shares to gain representation on the board of directors than if cumulative voting were permitted.
Our board of directors also has the ability to issue additional shares of common stock which could significantly dilute the ownership of a hostile acquirer.In addition, Section 203 of the Delaware General Corporation Law limits mergers and other business combination transactions involving 15 percent or greater stockholders of Delaware corporations unless certain board or stockholder approval requirements are satisfied.These provisions and other similar provisions make it more difficult for a third party to acquire us without negotiation.
Our board of directors could choose not to negotiate with an acquirer that it did not believe was in our strategic interests.If an acquirer is discouraged from offering to acquire us or prevented from successfully completing a hostile acquisition by these or other measures, our shareholders could lose the opportunity to sell their shares at a favorable price.
The holders of shares of our Class A common stock are not entitled to voting rights.
Under our certificate of incorporation, the holders of shares of our Class A common stock are not entitled to voting rights, except as otherwise required by Delaware law.As a result, Class A common stockholders do not have the right to vote for the election of directors or in connection with most other matters submitted for the vote of our stockholders, including mergers and certain other business combination transactions involving the Company.
We may not be able to realize value from, or otherwise preserve and utilize, our tax credit and net operating loss carryforwards.
Provisions in U.S. and foreign tax law could limit the use of tax credit and net operating loss carryforwards in the event of an ownership change.In general, an ownership change occurs under U.S. tax law if there is a change in the corporation’s equity ownership that exceeds 50% over a rolling three-year period.If we experience an ownership change, inclusive of our Class A and Class B common stock, our tax credit and net operating loss carryforwards generated prior to the ownership change may be subject to annual limitations that could reduce, eliminate or defer their utilization.Such limitation could materially impact our financial condition and results of operations.
Failure to maintain specified financial covenants in our bank credit facilities, or credit market events beyond our control, could adversely restrict our financial and operating flexibility and subject us to other risks, including risk of loss of access to capital markets.
Our bank credit facilities contain covenants that require us to maintain specified financial ratios and satisfy other financial conditions.During 20202022, we met all of the covenant requirements.Our ability to continue to meet these financial covenants, particularly with respect to interest coverage (see Debt footnote in the notes to our consolidated financial statements), cannot be assured. If we default under this or any other of these requirements, the lenders could declare all outstanding borrowings, accrued interest and fees to be due and payable or significantly increase the cost of the facility. Additionally, our credit facilities contain cross-default provisions. In these circumstances, there can be no assurance that we would have sufficient liquidity to repay or refinance this indebtedness at favorable rates or at all.Events beyond our control could result in the failure of one or more of our banks, reducing our access to liquidity and potentially resulting in reduced financial and operating flexibility. If broader credit markets were to experience dislocation, our potential access to other funding sources would be limited.
ITEM 1B. UNRESOLVED STAFF COMMENTS.
None.
ITEM 2. PROPERTIES.
Our headquarters is a leased facility located in Troy, Michigan whereand is available to our corporate, subsidiary and divisional offices operate from both leased and owned facilities. Our remainingemployees. We also conduct business operations in both the U.S., as well as our and international locations are conducted in additional leased facilities. DuringSince 2020, as the result of COVID-19, the majority of our internal employees have also conducted business remotely as the result of governmental orders or our internal policies designed to protect the health and safetypart of our employees.flexible work policy.
ITEM 3. LEGAL PROCEEDINGS.
The Company is continuously engaged in litigation, threatened ligation, claims, audits or investigations arising in the ordinary course of its business, such as matters alleging employment discrimination, wage and hour violations, claims for indemnification or liability, violations of privacy rights, anti-competition regulations, commercial and contractual disputes, and tax related matters which could result in a material adverse outcome. We record accruals for loss contingencies when we believe it is probable that a liability has been incurred and the amount of loss can be reasonably estimated. Such accruals are recorded in accounts payable and accrued liabilities and in accrued workers’ compensation and other claims in the consolidated balance sheet. The Company maintains insurance coverage which may cover certain claims. When claims exceed the applicable policy deductible and realization of recovery of the claim from existing insurance policies is deemed probable, the Company records receivables from the insurance company for the excess amount, which are included in prepaid expenses and other current assets and other assets in the consolidated balance sheet.
While the outcome of these matters currently pending cannot be predicted with certainty, we believe that the resolution of any such proceedings will not have a material adverse effect on our financial condition, results of operations or cash flows.
In January 2018, the Hungarian Competition Authority initiated proceedings against the Company, along with a local industry trade association and its members, due to alleged infringement of national competition regulations. The Authority announced its decision on December 18, 2020, levying a fine against the trade association with joint and several secondary liabilitiesliability placed on the 20 member companies. Our apportioned secondary liability as a member company is approximately $300,000. MemberThe matter is still pending. Certain member companies may exerciseexercised their right to challenge the decision, which could impact the apportionment. However, we anticipate resolution within this year. The Company does not believe that resolution of this matter will have a material adverse effect upon the Company’s competitive position, results of operations, cash flows or financial position.
ITEM 4. MINE SAFETY DISCLOSURES.
Not applicable.
PART II
ITEM 5. MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES.
Market Information and Dividends
Our Class A and Class B common stock is traded on the NASDAQ Global Market under the symbols “KELYA” and “KELYB,” respectively. The high and low selling prices for our Class A common stock and Class B common stock as quoted by the NASDAQ Global Market and the dividends paid on the common stock for each quarterly period in the last two fiscal years are reported in the table below. Our ability to pay dividends is subject to compliance with certain financial covenants contained in our debt facilities, as described in the Debt footnote in the notes to our consolidated financial statements.
| | | | Per share amounts (in dollars) | | Per share amounts (in dollars) |
| | First Quarter | | Second Quarter | | Third Quarter | | Fourth Quarter | | Year | | First Quarter | | Second Quarter | | Third Quarter | | Fourth Quarter | | Year |
| 2020 | | | | | | | | | | |
| 2022 | | 2022 | | | | | | | | | |
| Class A common | Class A common | | | | | | | | | | Class A common | | | | | | | | | |
| High | High | $ | 22.77 | | | $ | 18.18 | | | $ | 19.89 | | | $ | 23.00 | | | $ | 23.00 | | High | $ | 23.00 | | | $ | 21.69 | | | $ | 22.56 | | | $ | 18.78 | | | $ | 23.00 | |
| Low | Low | 10.13 | | | 11.01 | | | 13.55 | | | 15.56 | | | 10.13 | | Low | 16.22 | | | 16.73 | | | 13.41 | | | 13.64 | | | 13.41 | |
| | Class B common | Class B common | | Class B common | |
| High | High | 21.78 | | | 18.14 | | | 90.36 | | | 22.70 | | | 90.36 | | High | 22.30 | | | 21.77 | | | 26.64 | | | 18.63 | | | 26.64 | |
| Low | Low | 10.52 | | | 10.35 | | | 14.04 | | | 15.50 | | | 10.35 | | Low | 16.74 | | | 17.01 | | | 13.64 | | | 14.04 | | | 13.64 | |
| | Dividends | Dividends | 0.075 | | | — | | | — | | | — | | | 0.075 | | Dividends | 0.05 | | | 0.075 | | | 0.075 | | | 0.075 | | | 0.275 | |
| | 2019 | | | | | | | | | | |
| 2021 | | 2021 | | | | | | | | | |
| Class A common | Class A common | | | | | | | | | | Class A common | | | | | | | | | |
| High | High | $ | 25.63 | | | $ | 26.39 | | | $ | 28.91 | | | $ | 25.09 | | | $ | 28.91 | | High | $ | 23.90 | | | $ | 26.98 | | | $ | 25.00 | | | $ | 20.87 | | | $ | 26.98 | |
| Low | Low | 20.00 | | | 22.03 | | | 23.50 | | | 20.74 | | | 20.00 | | Low | 19.13 | | | 22.51 | | | 18.58 | | | 15.88 | | | 15.88 | |
| | Class B common | Class B common | | | | | | | | | | Class B common | | | | | | | | | |
| High | High | 24.68 | | | 25.49 | | | 29.43 | | | 23.46 | | | 29.43 | | High | 57.46 | | | 60.00 | | | 24.70 | | | 21.27 | | | 60.00 | |
| Low | Low | 20.91 | | | 25.49 | | | 23.59 | | | 20.66 | | | 20.66 | | Low | 18.00 | | | 22.15 | | | 17.95 | | | 16.63 | | | 16.63 | |
| | Dividends | Dividends | 0.075 | | | 0.075 | | | 0.075 | | | 0.075 | | | 0.30 | | Dividends | — | | | — | | | 0.05 | | | 0.05 | | | 0.10 | |
Holders
The number of holders of record of our Class A and Class B common stock were approximately 8,70010,500 and 200,700, respectively, as of January 29, 2021.30, 2023.
Recent Sales of Unregistered Securities
None.
Issuer Purchases of Equity Securities
During the fourth quarter of 2020,2022, we reacquired shares of our Class A common stock as follows:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| Period | | Total Number of Shares (or Units) Purchased | | Average Price Paid per Share (or Unit) | | Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs | | Maximum Number (or Approximate Dollar Value) of Shares (or Units) That May Yet Be Purchased Under the Plans or Programs |
| | | | | | | | | (in millions of dollars) |
| September 28, 2020 through November 1, 2020 | | 527 | | | $ | 17.89 | | | — | | | $ | — | |
| | | | | | | | |
| November 2, 2020 through November 29, 2020 | | 210 | | | 20.66 | | | — | | | — | |
| | | | | | | | |
| November 30, 2020 through January 3, 2021 | | 573 | | | 20.67 | | | — | | | — | |
| | | | | | | | |
| Total | | 1,310 | | | $ | 19.55 | | | — | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| Period | | Total Number of Shares (or Units) Purchased | | Average Price Paid per Share (or Unit) | | Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs | | Maximum Number (or Approximate Dollar Value) of Shares (or Units) That May Yet Be Purchased Under the Plans or Programs |
| | | | | | | | | (in millions of dollars) |
| October 3, 2022 through November 6, 2022 | | 143 | | | $ | 14.53 | | | — | | | $ | — | |
| | | | | | | | |
| November 7, 2022 through December 4, 2022 | | 68,238 | | | 16.90 | | | 68,114 | | | 48.8 | |
| | | | | | | | |
| December 5, 2022 through January 1, 2023 | | 408,607 | | | 16.41 | | | 406,530 | | | 42.2 | |
| | | | | | | | |
| Total | | 476,988 | | | $ | 16.48 | | | 474,644 | | | |
On November 9, 2022, the Company's board of directors approved a plan for the Company to repurchase shares of its Class A common stock with a market value not to exceed $50.0 million through transactions executed in the open market within one year. We may also reacquire shares outside the program in connection with shares sold to cover employee tax withholdings due upon the vesting of restricted stock held by employees. Accordingly, 1,3102,344 shares were reacquired in transactions outside the repurchase program during the Company’s fourth quarter.
Performance Graph
The following graph compares the cumulative total return of our Class A common stock with that of the S&P SmallCap 600 Index and the S&P 1500 Human Resources and Employment Services Index for the five years ended December 31, 2020.2022. The graph assumes an investment of $100 on December 31, 20152017 and that all dividends were reinvested.
COMPARISON OF FIVE YEAR CUMULATIVE TOTAL RETURN
Assumes Initial Investment of $100
December 31, 20152017 – December 31, 20202022
| | | | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
| Kelly Services, Inc. | Kelly Services, Inc. | $ | 100.00 | | $ | 144.09 | | $ | 173.74 | | $ | 132.06 | | $ | 147.41 | | $ | 134.81 | | Kelly Services, Inc. | $ | 100.00 | | $ | 76.01 | | $ | 84.84 | | $ | 77.59 | | $ | 63.59 | | $ | 65.03 | |
| S&P SmallCap 600 Index | S&P SmallCap 600 Index | $ | 100.00 | | $ | 126.56 | | $ | 143.30 | | $ | 131.15 | | $ | 161.03 | | $ | 179.20 | | S&P SmallCap 600 Index | $ | 100.00 | | $ | 91.52 | | $ | 112.37 | | $ | 125.05 | | $ | 158.59 | | $ | 133.06 | |
| S&P 1500 Human Resources and Employment Services Index | S&P 1500 Human Resources and Employment Services Index | $ | 100.00 | | $ | 109.44 | | $ | 139.30 | | $ | 116.64 | | $ | 143.22 | | $ | 144.43 | | S&P 1500 Human Resources and Employment Services Index | $ | 100.00 | | $ | 83.73 | | $ | 102.81 | | $ | 103.69 | | $ | 156.71 | | $ | 117.07 | |
ITEM 6. [RESERVED]
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
Executive Overview
The COVID-19 pandemic and related containment measures have resultedIn 2022, Kelly moved forward on its strategic growth journey amid a dynamic macroeconomic environment in dramatic shifts in most aspectsthe first half of the economyyear. As the year progressed, a mixed pattern of revenue growth and how professionaldeceleration emerged and private lives are conducted. Whilepersisted through the pacebalance of change was unprecedented2022 driven by rising inflation, increasing interest rates and the resulting impacts are still being determined, our Noble Purpose, “We connect people to work in ways that enrich their lives,” will continue to guide our strategy and actions. Kelly remains committed to beingheightened economic uncertainty. Consequently, a leading talent solutions provider among the talent with whom we choose to specializegrowing number of employers scaled back or paused hiring – and in some cases reduced the global markets insize of their workforces – to align their costs with declining growth. Notwithstanding these dynamics, the labor market remained tight. The economy continued to add jobs – albeit at a slightly slower pace to end the year – and unemployment remained at historically low levels, which we choosecontributed to compete. As we navigate the continued uncertainty, we will continue to demonstrate our expected behaviors and actions:
•Employ a talent-first mentality
•Relentlessly deliver for customers
•Grow through discipline and focus
•Deliver efficiency and effectiveness in everything we doongoing challenges with sourcing talent.
By aligning ourselves withexecuting our Noble Purpose and executing against these behaviors, we intend to weather the current situation and emerge as a more agile and focused organization, prepared to achieve new levels of growth and profitability as we further develop our portfolio of businesses.
The Talent Solutions Industry
Prior to the COVID-19 pandemic, labor markets were in the midst of change due to automation, secular shifts in labor supply and demand and skills gaps, and we expect the current economic situation to further accelerate that change. Global demographic trends are reshaping and redefining the way in which companies find and use talent and the COVID-19 pandemic is changing where and how companies expect work to be performed. In response, the talent solutions industry is adjusting how it sources, recruits, trains and places talent.
Our industry is evolving to meet businesses’ growing demand for specialized talent, whether delivered as a single individual or as part of a total workforce solution. Companies in our industry are using novel sourcing approaches—including gig platforms, independent contractors and other talent pools—to create customized workforce solutions that are flexible and responsive to the labor market.
In addition, today’s companies are elevating their commitment to talent, with the growing realization that meeting the changing needs and requirements of talent is essential to remain competitive. The ways in which people view, find and conduct work are undergoing fundamental shifts. And as the demand for skilled talent continues to climb, workers’ changing ideas about the integration of work into life are becoming more important. In this increasingly talent-driven market, a diverse set of workers, empowered by technology, is seeking to take greater control over their career trajectories and Kelly’s Talent Promise confirms our responsibility to workers in search of a better way to work.
Our Business
Kelly is a talent and global workforce solutions company serving customers of all sizesstrategy in a variety of industries. We offer innovative outsourcingdisciplined manner and consulting services, as well as staffingfocusing on a temporaryfactors within our control, we managed through these ongoing headwinds and direct-hire basis. Atachieved solid growth over the beginning of the third quarter, we adopted our new Kelly Operating Model and realigned our business into five specialty business units which are also our reportable segments.
•Professional & Industrial – delivers staffing, outcome-based and direct-hire services focused on office, professional, light industrial and contact center specialties in the U.S. and Canada, including our KellyConnect product
•Science, Engineering & Technology – delivers staffing, outcome-based and direct-hire services focused on science and clinical research, engineering, information technology and telecommunications specialties predominately in the U.S. and Canada and includes our NextGen and Global Technology Associates subsidiaries
•Education – delivers staffing, direct-hire and executive search services to the K-12, early childhood and higher education markets in the U.S., and includes several acquisitions: Teachers On Call, Insight Workforce Solutions and Greenwood/Asher & Associates
•Outsourcing & Consulting – delivers Master Service Provider ("MSP"), Recruitment Process Outsourcing ("RPO"), Business Process Outsourcing ("BPO") and Advisory Services to customers on a global basis
•International – delivers staffing and direct-hire services in fifteen countries in Europe, as well as Mexico
In addition, we provide staffing services to customers in the Asia-Pacific region through PersolKelly Pte. Ltd., our joint venture with Persol Asia Pacific Pte. Ltd, a wholly owned subsidiary of Persol Holdings, a leading provider of HR solutions in Japan.
We earn revenues from customers that procure the services of our temporary employees on a time and materials basis, that use us to recruit permanent employees, and that rely on our talent advisory and outsourcing services. Our working capital requirements are primarily generated from temporary employee payroll and customer accounts receivable. The nature of our business is such that trade accounts receivable are our most significant asset. Average days sales outstanding varies within and outside the U.S. and was 64 days on a global basis as of the end of 2020 and 58 days as of the end of 2019. Since receipts from customers generally lag temporary employee payroll, working capital requirements increase substantially in periods of growth and decline in periods of economic contraction.
Our Perspective
Short Term
While far from certain, the impacts of COVID-19 on the global economy, the talent solutions industry, our customers and our talent have become more clear since the beginning of the pandemic. Year-over-year revenue declines have been substantial and recent trends have pointed to a gradual recovery in demand. In response to the crisis, in April 2020 we took a series of proactive actions. These actions were designed to reduce spending, minimize layoffs, and bolster the strength and flexibility of Kelly’s finances. These actions included:
•a 10% pay cut for full-time salaried employees in the U.S., Puerto Rico and Canada, in addition to certain actions in Europe and Asia-Pacific;
•substantially reduced CEO compensation and reduced compensation of 10% or more for senior leaders;
•temporary furloughing and/or redeployment of some employees until business conditions improve;
•suspension of the Company match to certain retirement accounts in the U.S. and Puerto Rico;
•reduction of discretionary expenses and projects, including capital expenditures; and
•a hiring freeze with the exception of critical revenue-generating positions.
The actions have generated substantial cost savings and have allowed us the time necessary to assess the variety of impacts the crisis has had on our business. These initial actions were intentionally broad in scope and as we have moved forward our actions are becoming more targeted to the areas of business where demand declines have been more significant and persistent. Actions such as the 10% pay cut, compensation adjustments for senior leaders and temporary furloughs were ended early in the fourth quarter of 2020. The suspension of the Company match to retirement accounts ended in January 2021 and others such as reductions in discretionary spending, capital expenditures and carefully managing staffing levels in non-revenue generating positions will continue. In addition, we benefited from CARES Act provisions allowing deferral of employer social security tax payments. In the fourth quarter of 2020, management reduced staffing levels to align with expected revenue levels and incurred restructuring charges of $4.4 million for severance and related benefits to be paid to impacted employees, and are included in our fourth quarter results.
Given the level of uncertainty surrounding the duration of the COVID-19 crisis, Kelly’s board also voted to suspend the quarterly dividend effective May, 2020 until conditions improve and continues to assess future actions with respect to our dividend policy.
The impact of the pandemic began in March 2020 with the limitations on public life in the U.S. and the European markets we serve and continued through the end of 2020 as the effect of the pandemic response slowed global economic activity. We do expect that there will continue to be a material decline in our year-over-year revenues through the first quarter of 2021 as
demand for our services gradually recovers from the economic slowdown and the effects of customer and talent concerns related to operating safely during a pandemic. The impact on the revenues of each segment will vary given the differences in pandemic-related measures enacted in each geography, the customer industries served and the skill sets of the talent provided to our customers and their ability to work remotely. We currently expect a gradual return to pre-crisis levels of customer demand, however, the pace of such a return may be delayed by repeated cycles of increased economic activity and subsequent disruption caused by a resurgence in infection leading to additional containment measures. In the first quarter of 2021, while our cost reduction efforts are expected to reduce year-over-year expenses, they will not be enough to completely offset declines in revenue and gross profit. As a result, we expect our first quarter 2021 earnings to decline year-over-year. For the full year of 2021, we expect that our revenue will reflect a continued gradual improvement in demand and result in improvements in year-over-year gross profit and earnings from operations.
In addition, negative market reaction to the COVID-19 crisis in March 2020, including declines in our common stock price, caused our market capitalization to decline significantly. This triggered an interim goodwill impairment test and resulted in a $147.7 million non-cash goodwill impairment charge in the first quarter of 2020.
Moving Forward
While the severity of the economic impacts and their duration cannot be precisely predicted, we believe that the mid-term impacts on how people view, find and conduct work will continue to align with our strategic path.
As a result, we have continued to move forward with our specialization strategy, reinventing our operating model and reorganizing our business into five distinct reporting segments. These specialties represent areas where we see the most robust demand, the most promising growth opportunities, and where we believe we excel in attracting and placing talent. Our new segments also reflect our desire to shift our portfolio toward high-margin, higher-value specialties.
Kelly has done business in these specialties for many years, but our new operating model represents a new approach – one that brings together both staffing and outcome-based pieces of a specialty under a single specialty leader and aggregates assets to accelerate specialty growth and profitability. We believe this new specialty structure will give us greater advantages in the market, and we expect our disciplined focus to deliver profitable growth coming out of the crisis. In addition, we intend to invest in strategic, targeted M&A opportunities in our specialties, while optimizing our portfolio, as demonstrated by the acquisition of Greenwood/Asher & Associates in the fourth quarter of 2020 and the sale of our operations in Brazil during the third quarter of 2020.
Faced with market conditions that may temporarily delay our growth efforts, Kelly continues to focus on accelerating the execution of our strategic plan and making necessary investments to advance that strategy.prior year.
•We are making stridesincreased total company revenue driven by top-line growth in our digitalEducation, SET and OCG business units.
•Our more profitable outcome-based solutions demonstrated resilience amid macroeconomic headwinds and generated solid revenue and gross profit growth.
•Each of our five business units expanded itsgross profit rate, reflecting our ongoing drive to shift toward a higher-margin, higher-value business mix.
•Excluding the impact of goodwill impairment charges and a loss on the disposal of our Russian operations, we improved earnings from operations, demonstrating our ability to effectively translate gross margin expansion to earnings growth.
2022 was also a year in which we accelerated our transformation journey, building a technology foundation to sustain growth.and streamlined our portfolio.
•We are capturing a larger share of voiceended the cross-ownership arrangement between Kelly and Persol Holdings – selling our investment in the marketplace, using television spotscommon shares of Persol Holdings and targeted social media campaigns to re-introduce Kelly to companies, highlightrepurchasing our specialty skills sets,Class A and showcaseB common shares held by Persol Holdings – and reduced our refreshed brand.
•We are consistently strivingredeployed a portion of the net proceeds from these transactions to better understandadvance our inorganic growth strategy, while preserving the remaining capital to pursue additional high-margin, high-growth acquisitions in the future.
•We monetized non-core real estate holdings, unlocking more capital to invest in growth initiatives.
•We acted decisively to transfer ownership of our Russian operations to a Russian company.
•We increased our dividend to its pre-pandemic level and support our talent. And we have affirmed our commitment to that talent, recently introducing our five-point Talent Promise and reallocating resources to be solely focused on the temporary worker experience.authorized a $50 million repurchase of outstanding Class A common shares.
•UsingTogether, these achievements and actions demonstrate our unique positioncommitment to our specialty growth strategy and create long-term value for all our stakeholders.
As the macroeconomic situation unfolds in 2023, we will stay the middlecourse in our pursuit of the supply and demand equation, we are stepping up with a new platform called Equity@Workprofitable growth while proactively controlling costs to break down long-standing, systemic barriers that make it difficult for many people to secure enriching work. This powerful extensionmanage through this economic cycle. In each of our Noble Purposechosen specialties, we will help more people flow into Kelly’scontinue to shift toward a business mix characterized not only by higher margins and value, but greater resilience to lessen the impact of market fluctuations. We also intend to drive inorganic growth using our available capital to pursue additional high-quality acquisitions in Education, SET and OCG. Finally, we will continue to invest in technology and new products that will improve the talent pools, while also helping families, communities and economies thrive.customer experience, increase efficiency and enable organic growth. Together, these actions will ensure that we continue to move forward on our strategic journey in pursuit of profitable, specialty growth.
While the COVID-19 pandemic has resulted in uncertainty in the economy and the labor markets that will affect our near-term financial performance, we have determined long-term measures to gauge our progress, including:
•Revenue growth (both organic and inorganic)
•Gross profit rate improvement
•Conversion rate and EBITDA margin improvement
Financial Measures
The constant currency (“CC”) change amounts in the following tables refer to the year-over-year percentage changes resulting from translating 20202022 financial data into U.S. dollars using the same foreign currency exchange rates used to translate financial data for 2019.2021. We believe that CC measurements are a useful measure, indicating the actual trends of our operations without distortion due to currency fluctuations. We use CC results when analyzing the performance of our segments and measuring our results against those of our competitors. Additionally, substantially all of our foreign subsidiaries derive revenues and incur cost of services and selling, general and administrative (“SG&A”) expenses within a single country and currency which, as a result, provides a natural hedge against transactional currency risks in connection with their normal business operations.
CC measures are non-GAAP (Generally Accepted Accounting Principles) measures and are used to supplement measures in accordance with GAAP.GAAP (Generally Accepted Accounting Principles). Our non-GAAP measures may be calculated differently from those provided by other companies, limiting their usefulness for comparison purposes. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.
Reported and CC percentage changes in the following tables were computed based on actual amounts in thousands of dollars.
Return on sales (earnings from operations divided by revenue from services) and conversion rate (earnings from operations divided by gross profit) in the following tables are ratios used to measure the Company’s operating efficiency.
Not meaningful ("NM")EBITDA (earnings before interest, taxes, depreciation and amortization) and EBITDA margin (EBITDA divided by revenue from services) are measures used for understanding the Company's ability to generate cash flow and for judging overall operating performance.
NM (not meaningful) in the following tables is used in place of percentage changes where: the change is in excess of 500%, the change involves a comparison between earnings and loss amounts, or the comparison amount is zero.
Days sales outstanding (“DSO”) represents the number of days that sales remain unpaid for the period being reported. DSO is calculated by dividing average net sales per day (based on a rolling three-month period) into trade accounts receivable, net of allowances at the period end. Although secondary supplier revenues are recorded on a net basis (net of secondary supplier expense), secondary supplier revenue is included in the daily sales calculation in order to properly reflect the gross revenue amounts billed to the customer.
Results of Operations
Total Company
(Dollars in millions)
| | | 2020 vs. 2019 | | 2019 vs. 2018 | | | | | | | | | | | | | | | | | | | | | | | |
| | | 2020
(53 Weeks) | | 2019
(52 Weeks) | | Change | | 2019 | | 2018 | | Change | | 2022 | | 2021 | | Change | |
| Revenue from services | Revenue from services | $ | 4,516.0 | | | | $ | 5,355.6 | | | | (15.7) | | % | | $ | 5,355.6 | | | | $ | 5,513.9 | | | | (2.9) | | % | Revenue from services | $ | 4,965.4 | | | | $ | 4,909.7 | | | | 1.1 | | % | |
| Gross profit | Gross profit | 827.6 | | | 968.4 | | | (14.5) | | | 968.4 | | | 972.2 | | | (0.4) | | | Gross profit | 1,011.8 | | | 919.2 | | | 10.1 | | | |
| SG&A expenses excluding restructuring charges | SG&A expenses excluding restructuring charges | 792.8 | | | 877.6 | | | (9.7) | | | 877.6 | | | 884.8 | | | (0.8) | | | SG&A expenses excluding restructuring charges | 943.5 | | | 866.6 | | | 8.9 | | | |
| Restructuring charges | Restructuring charges | 12.8 | | | 5.5 | | | 131.5 | | | 5.5 | | | — | | | NM | | Restructuring charges | — | | | 4.0 | | | NM | | |
| Total SG&A expenses | Total SG&A expenses | 805.6 | | | 883.1 | | | (8.8) | | | 883.1 | | | 884.8 | | | (0.2) | | | Total SG&A expenses | 943.5 | | | 870.6 | | | 8.4 | | | |
| Goodwill impairment charge | Goodwill impairment charge | 147.7 | | | — | | | NM | | — | | | — | | | NM | | Goodwill impairment charge | (41.0) | | | — | | | NM | | |
| Loss on disposal | | Loss on disposal | (18.7) | | | — | | | NM | | |
| Gain on sale of assets | Gain on sale of assets | 32.1 | | | 12.3 | | | 161.6 | | | 12.3 | | | — | | | NM | | Gain on sale of assets | 6.2 | | | — | | | NM | | |
| Asset impairment charge | — | | | 15.8 | | | NM | | 15.8 | | | — | | | NM | | |
| | Earnings (loss) from operations | Earnings (loss) from operations | (93.6) | | | 81.8 | | | NM | | 81.8 | | | 87.4 | | | (6.5) | | | Earnings (loss) from operations | 14.8 | | | 48.6 | | | (69.7) | | | |
| Gain (loss) on investment in Persol Holdings | Gain (loss) on investment in Persol Holdings | (16.6) | | | 35.8 | | | NM | | 35.8 | | | (96.2) | | | NM | | Gain (loss) on investment in Persol Holdings | (67.2) | | | 121.8 | | | NM | | |
| Loss on currency translation from liquidation of subsidiary | | Loss on currency translation from liquidation of subsidiary | (20.4) | | | — | | | NM | | |
| Gain on insurance settlement | | Gain on insurance settlement | — | | | 19.0 | | | NM | | |
| Other income (expense), net | Other income (expense), net | 3.4 | | | (1.2) | | | 369.5 | | | (1.2) | | | (0.6) | | | (86.9) | | | Other income (expense), net | 1.6 | | | (3.6) | | | 146.4 | | | |
| Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | (106.8) | | | 116.4 | | | NM | | 116.4 | | | (9.4) | | | NM | | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | (71.2) | | | 185.8 | | | NM | | |
| Income tax expense (benefit) | Income tax expense (benefit) | (34.0) | | | 0.4 | | | NM | | 0.4 | | | (27.1) | | | 101.3 | | | Income tax expense (benefit) | (7.9) | | | 35.1 | | | (122.6) | | | |
| Equity in net earnings (loss) of affiliate | Equity in net earnings (loss) of affiliate | 0.8 | | | (3.6) | | | NM | | (3.6) | | | 5.2 | | | NM | | Equity in net earnings (loss) of affiliate | 0.8 | | | 5.4 | | | (85.9) | | | |
| Net earnings (loss) | Net earnings (loss) | $ | (72.0) | | | $ | 112.4 | | | NM | | $ | 112.4 | | | $ | 22.9 | | | 390.2 | | | Net earnings (loss) | $ | (62.5) | | | $ | 156.1 | | | NM | % | |
| | | | | | | | | | | | | | | |
| Gross profit rate | Gross profit rate | $ | 18.3 | | % | | $ | 18.1 | | % | | 0.2 | | pts. | | $ | 18.1 | | % | | $ | 17.6 | | % | | 0.5 | | pts. | Gross profit rate | 20.4 | | % | | 18.7 | | % | | 1.7 | | pts. | |
| Conversion rate | Conversion rate | (11.3) | | | 8.4 | | | (19.7) | | | 8.4 | | | 9.0 | | | (0.6) | | | Conversion rate | 1.5 | | | 5.3 | | | (3.8) | | | |
The discussion that follows focuses on 2022 results compared to 2021. For a discussion of 2021 results compared to 2020, see "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended January 2, 2022, filed on February 17, 2022.
2022 vs. 20192021
Revenue from services for 2020 declinedincreased 1.1% on a reported basis and 3.2% on a constant currency basis, and reflects revenue increases in allEducation, Science, Engineering & Technology, and Outsourcing & Consulting operating segments, reflecting the impactpartially offset by declines in Professional & Industrial and International segments. Our first quarter 2021 acquisition of COVID-19, and resulting inSoftworld, a decline in demand for both ourtechnology staffing and permanent placementsolutions firm, and our first quarter 2022 acquisition of RocketPower, an RPO solutions provider, and our second quarter 2022 acquisition of PTS, a specialty firm that provides in-school therapy services, across a broad range of industries and geographies. Revenueadded approximately 180 basis points to the revenue growth rate. Compared to 2021, revenue from staffing services declined 20% compared to 2019.decreased 1.2% and revenue from outcome-based services increased 6.3%. Permanent placement revenue, which is included in revenue from services, decreased 34% year-over-year as the impact of economic uncertainty depressed full-time hiring in all operating segments. These declines were partially offset by a 9% increase in outcome-based services as demandincreased 18.9% from customers utilizing these services increased during the year. The 2020 fiscal year included a 53rd week. This fiscal leap year occurs every five or six years and is necessary to align the fiscal and calendar periods. The 53rd week added approximately 1% to 2020 reported and CC revenue.2021.
Gross profit declined asincreased 10.1% on a result of lowerreported basis and 12.1% on a constant currency basis on higher revenue volume, partially offset bycombined with an increase in the gross profit rate. The gross profit rate increased 20170 basis points in comparisondue primarily to 2019. Withfavorable product mix, lower employee-related costs, higher permanent placement income and the exceptionimpact of Educationthe acquisitions of Softworld, RocketPower and International, thePTS, which generate higher gross profit rates. The gross profit rate increased in all other operating segments, primarily reflecting improved product mixsegments. Permanent placement revenue, which is included in revenue from services and lower employee-related costs. Thehas very low direct costs of services, has a disproportionate impact on gross profit rate for Education declined primarily as a result of increased pricing pressures. International's gross profit rate was negatively impacted by the decrease in permanent placement revenue. The total Company 2020 gross profit rate includes approximately 20 basis points related to COVID-19 government subsidies.rates.
Total SG&A expenses decreased 8.8% in comparisonincreased 8.4% on a reported basis and 10.0% on a constant currency basis. Approximately 320 basis points of the year-over-year increase is attributable to 2019. This decrease was due primarily to lower administrative salaries and performance-based compensation, including short-term cost reductions implemented to further align costs with revenue volume trends. Included in totalthe first quarter SG&A expenses are restructuring chargesfor Softworld and the SG&A expenses for RocketPower and PTS, including amortization of $12.8 millionintangibles and other operating expenses. The increase in 2020. Actions were taken in the first quarter of 2020 to position the Company to adopt the new operating model and to align the U.S. branch network facilities footprint with a more technology-enabled service delivery methodology. Actions were taken in the fourth quarter of 2020 toSG&A
alignexpenses also reflects increases in salary and related costs with expected revenue levels. Restructuring charges of $5.5 millionand increases in 2019 represent severance costs primarily related to position eliminations within Professional & Industrial staffing operations.performance-based incentive compensation expenses.
During 2020,The goodwill impairment charge relates to our RocketPower business, which delivers RPO services primarily to customers in the negative reactionhigh-tech industry, and is included in the Outsourcing & Consulting segment. Changes in market conditions related to demand in hiring in the pandemic by the global equity markets alsohigh-tech industry and slowing growth in RPO more broadly resulted in a decline in the Company's common stock price. This triggered an interim goodwill impairment test, resulting in a $147.7 million goodwill impairment charge of $41.0 million in the first quarter of 2020.2022.
Loss on disposal relates to our decision in May 2022 to sell our business in Russia. As a result, our Russian operations were classified as a held for sale disposal group and an impairment loss of $18.5 million representing the excess carrying value over the fair value of the net assets, less costs to sell, was recognized in the second quarter of 2022 with an additional loss of $0.2 million recognized in the third quarter upon completion of the transaction. Gain on sale of assets relates to the disposition of $32.1 million represents the excess of the proceeds over the cost of the headquarters properties soldunder-utilized real property located in the first quarterUnited States.
Earnings from operations for 2022 totaled $14.8 million, compared to earnings of 2020.$48.6 million in 2021. The main headquarters building was subsequently leased backdecline is due primarily to the Company duringgoodwill impairment charge and the first quarterloss on disposal, partially offset by higher gross profit, net of 2020. Gainincreased SG&A expenses and gain on sale of assetsassets. Included in 2019total earnings from operations in 2022 is approximately $14.4 million related to Softworld, RocketPower and PTS earnings from operations, inclusive of $12.3 million primarily representsamortization of intangibles but excluding the excess of the proceeds over the cost upon the sale of an unused parcel of land located near the Company headquarters. AssetRocketPower goodwill impairment charge, of $15.8and $6.3 million in 2019 represents the write-off2021 related to Softworld, inclusive of previously capitalized costs associated with a new U.S. front and middle office technology development project which management determined would not be completed but replaced by an enhanced and expanded useamortization of an existing technology platform.intangibles.
The loss from operations for 2020 of $93.6 million reflects a decline from the $81.8 million of earnings from operations in the prior year. Earnings from operations declined as a result of the goodwill impairment charge and lower gross profit as a result of the impact of COVID-19 on demand, partially offset by lower expenses due to cost reduction efforts and higher gain on sale of assets.
Gain (loss) on investment in Persol Holdings representsin 2022 represented the gain or$52.4 million loss resulting from changes in the market price of our investment in the common stock of Persol Holdings.Holdings up until the date of the transaction and the $14.8 million loss on sale, including transaction costs from the sale of the investment in an open-market transaction. The gains or losses fluctuate basedgain on the investment in Persol Holdings in 2021 resulted from changes in the quoted market price of the Persol Holdings common stock at period end.stock.
Loss on currency translation from liquidation of subsidiary represents the impact of the liquidation of our Kelly Japan subsidiary following the sale of the company’s investment in Persol Holdings and the return of capital through a dividend payment to its U.S. parent.
The change in Other income (expense), net is primarily the result of $5.5 million of foreign exchange gains related to U.S.-denominated cash equivalents held by our Kelly Japan subsidiary following the sale of the Persol Holdings shares and prior to its dividend payment to the U.S. parent in the first quarter of 2022.
Income tax benefit was $34.0$7.9 million for 2022 and income tax expense was $0.4$35.1 million for 2020 and 2019, respectively. The 2020 income tax2021. 2022 benefited from lower pretax earnings, and includes the impairment of goodwill, a declinechanges in the fair value of the Company'sCompany’s investment in Persol Holdings, and athe impairment of tax loss on the sale of our Brazil operations.deductible goodwill. These benefits were offset by lower work opportunity credits. The 2019the charge associated with tax exempt life insurance cash surrender value losses. Income tax expense benefitedfor 2021 included charges from releasingchanges in the fair value of the Company’s investment in Persol Holdings and the gain on insurance settlement. These amounts were offset by benefits from a valuation allowancechange in tax rate in the United Kingdom. The work opportunity credit has been extended through 2025 as part of the Consolidated Appropriations Act, 2021.Kingdom and tax exempt life insurance cash surrender value gains.
Our tax expense is affected by recurring items, such as the amount of pretax income and its mix by jurisdiction, U.S. work opportunity credits and the change in cash surrender value of tax exempt investments in life insurance policies. It is also affected by discrete items that may occur in any given period but are not consistent from period to period, such as tax law changes, changes in judgment regarding the realizability of deferred tax assets, the tax effects of stock compensation and, prior to February 2022, changes in the fair value of the Company’s investment in Persol Holdings which arewere treated as discrete since they cannotcould not be estimated. The impairment of goodwill in the first quarter of 2020 and the recording of deferred taxes on the Brazil outside basis differences in the second quarter of 2020 were treated as discrete items.
The net loss for 2020 of $72.0 million, a decrease from net earnings of $112.4 million in 2019,2022 was due primarily to lower earnings from operations due to the goodwill impairment charge taken in the first quarter of 2020, combined with increased losses of Persol Holdings common stock, partially offset by the impact of an income tax benefit in comparison to income tax expense in 2019.
2019 vs. 2018
Total Company revenue from services for 2019 declined 2.9% in comparison to 2018. As noted in the following discussions, revenue decreases in Professional & Industrial and International were partially offset by increases in Science, Engineering & Technology, Education and Outsourcing & Consulting revenue. On a total Company basis, revenue from staffing services declined 6% compared to 2019, primarily due to the disruption resulting from the restructure of the U.S. branch-based staffing operations in the first quarter of 2019 and slower achievement of the related benefits. Additionally, permanent placement revenue, which is included in revenue from services, decreased 13% year-over-year.These declines were partially offset by a 30% increase in revenue from outcome-based services as demand increased from both new and existing customers. Revenue from services for 2019 includes the results of NextGen and GTA acquisitions, which added approximately 250 basis points to the total revenue growth rate.
The gross profit rate increased by 50 basis points from the prior year. As noted in the following discussions, increases in the gross profit rate for Professional & Industrial and Science, Engineering & Technology were partially offset by decreases in the gross profit rate for Education and Outsourcing & Consulting. The improved gross profit rate resulted from improved specialty mix in Professional & Industrial and Science, Engineering & Technology, partially offset by pricing pressure in Education. The
NextGen and GTA acquisitions drove a portion of the improved product mix and accounted for approximately 30 basis points of the gross profit rate growth.
Total SG&A expenses decreased 0.2% on a reported basis, due primarily to the effect of currency exchange rates. On a CC basis, SG&A expenses increased 0.7% due primarily to the addition of SG&A expenses from the NextGen and GTA acquisitions, partially offset by cost reduction efforts in Professional & Industrial and Outsourcing & Consulting. Also included in SG&A expenses for 2019 are restructuring charges of $5.5 million, related primarily to the U.S. branch-based staffing operations.
Gain on sale of assets primarily represents the excess of the proceeds over the cost of an unused parcel of land located near the Company headquarters sold during the second quarter of 2019. Asset impairment charge represents the write-off of previously capitalized costs associated with a new U.S. front and middle office technology development project which management determined would not be completed but replaced by an enhanced and expanded use of an existing technology platform.
Earnings from operations for 2019 of $81.8 million reflects a decline from the $87.4 million of earnings from operations in 2018. Our earnings from operations declined as a result of the asset impairment charge and lower gross profit, partially offset by the gain on sale of assets and lower expenses due to cost reduction efforts.
Gain (loss) on investment in Persol Holdings represents the gain or loss resulting from changes in the market price of our investment in the common stock of Persol Holdings. The gains or losses fluctuate based on the quoted market price of the Persol Holdings common stock at period end.
Income tax expense was $0.4 million for 2019 and benefit was $27.1 million for 2018. The increase in tax expense for 2019 was driven by gains on the Company's investment in Persol Holdings, compared to losses in 2018 and by a decline in work opportunity credits. This was partially offset by improved returns on tax exempt income on life insurance policies, and by higher net valuation allowance releases.
Net earnings for 2019 was $112.4$62.5 million, compared to net earnings of $22.9$156.1 million for 2018. The increase2021. This change was primarily due to the impactPersol Holdings investment, including the first quarter 2022 sale and related impacts, the goodwill impairment charge, the loss on disposal related to the sale of our Russian operations, partially offset by improved gross profit in 2022 and the gain on investmentsale of under-utilized real property in Persol Holding of $35.8 million in 2019, compared to a loss on investment in Persol Holdings of $96.2 million in 2018.
Operating Results By Segmentof Operations
Total Company
(Dollars in millions)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 2020 vs. 2019 | | | 2019 vs. 2018 | |
| | 2020
(53 Weeks) | | 2019
(52 Weeks) | | % Change | | | 2019 | 2018 | | % Change | |
| Dollars in millions | |
| Revenue From Services: | | | | | | | | | | | | | |
| Professional & Industrial | $ | 1,858.4 | | | $ | 2,213.4 | | | (16.0) | | % | | $ | 2,213.4 | | | $ | 2,430.9 | | | (8.9) | | % |
| Science, Engineering & Technology | 1,019.1 | | | 1,131.8 | | | (9.9) | | | | 1,131.8 | | | 1,002.6 | | | 12.9 | | |
| Education | 286.9 | | | 450.7 | | | (36.3) | | | | 450.7 | | | 428.5 | | | 5.2 | | |
| Outsourcing & Consulting | 363.5 | | | 377.7 | | | (3.8) | | | | 377.7 | | | 377.1 | | | 0.1 | | |
| International | 988.6 | | | 1,182.5 | | | (16.4) | | | | 1,182.5 | | | 1,275.2 | | | (7.3) | | |
| Less: Intersegment revenue | (0.5) | | | (0.5) | | | (16.6) | | | | (0.5) | | | (0.4) | | | 42.8 | | |
| Consolidated Total | $ | 4,516.0 | | | $ | 5,355.6 | | | (15.7) | | % | | $ | 5,355.6 | | | $ | 5,513.9 | | | (2.9) | | % |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 2022 | | 2021 | | Change | | | | | | |
| Revenue from services | $ | 4,965.4 | | | | $ | 4,909.7 | | | | 1.1 | | % | | | | | | | | | |
| Gross profit | 1,011.8 | | | | 919.2 | | | | 10.1 | | | | | | | | | | | |
| SG&A expenses excluding restructuring charges | 943.5 | | | | 866.6 | | | | 8.9 | | | | | | | | | | | |
| Restructuring charges | — | | | | 4.0 | | | | NM | | | | | | | | | | |
| Total SG&A expenses | 943.5 | | | | 870.6 | | | | 8.4 | | | | | | | | | | | |
| Goodwill impairment charge | (41.0) | | | | — | | | | NM | | | | | | | | | | |
| Loss on disposal | (18.7) | | | | — | | | | NM | | | | | | | | | | |
| Gain on sale of assets | 6.2 | | | | — | | | | NM | | | | | | | | | | |
| | | | | | | | | | | | | | | | | |
| Earnings (loss) from operations | 14.8 | | | | 48.6 | | | | (69.7) | | | | | | | | | | | |
| Gain (loss) on investment in Persol Holdings | (67.2) | | | | 121.8 | | | | NM | | | | | | | | | | |
| Loss on currency translation from liquidation of subsidiary | (20.4) | | | | — | | | | NM | | | | | | | | | | |
| Gain on insurance settlement | — | | | | 19.0 | | | | NM | | | | | | | | | | |
| Other income (expense), net | 1.6 | | | | (3.6) | | | | 146.4 | | | | | | | | | | | |
| Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | (71.2) | | | | 185.8 | | | | NM | | | | | | | | | | |
| Income tax expense (benefit) | (7.9) | | | | 35.1 | | | | (122.6) | | | | | | | | | | | |
| Equity in net earnings (loss) of affiliate | 0.8 | | | | 5.4 | | | | (85.9) | | | | | | | | | | | |
| Net earnings (loss) | $ | (62.5) | | | | $ | 156.1 | | | | NM | % | | | | | | | | | |
| | | | | | | | | | | | | | | | | |
| Gross profit rate | 20.4 | | % | | 18.7 | | % | | 1.7 | | pts. | | | | | | | | | |
| Conversion rate | 1.5 | | | | 5.3 | | | | (3.8) | | | | | | | | | | | |
The discussion that follows focuses on 2022 results compared to 2021. For a discussion of 2021 results compared to 2020, vs. 2019see "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended January 2, 2022, filed on February 17, 2022.
Professional & Industrial revenue from services decreased due primarily to decreases in our hours volume in our staffing product which was impacted by COVID-19. These decreases were partially offset by increased revenue in our outcome-based products due to program expansions. The 53rd week added approximately 1% to 2020 reported revenue from services in Professional & Industrial.2022 vs. 2021
Science, Engineering & Technology revenueRevenue from services decreased due to lower hours volume in our staffing product across most specialties due to the continued impact of COVID-19, with the exception of our government staffing business, which has seen increased demand for life sciences support. The 53rd week added approximately 1% to 2020 reported revenue from services in Science, Engineering & Technology.
Education revenue from services decreased due to the impact of COVID-19. Temporary school closures, delayed starts and use of virtual or hybrid instructional delivery reduced the demand. These decreases were partially offset by the revenues from the first quarter 2020 acquisition of Insight. The 53rd week added less than 1% to 2020 reported revenue from services in Education.
Outsourcing & Consulting revenue from services decreased due primarily to decreases in our PPO, MSP and RPO products due in part to COVID-19 demand declines, as well as lower demand from customers in the oil and gas industry. The 53rd week added approximately 2% to 2020 reported revenue from services in Outsourcing & Consulting.
International revenue from services decreased 16.4%1.1% on a reported basis and 15.6%3.2% on a CC basis. The decline was primarily due to a decrease in hours volume as COVID-19 disruptions continued across operations in all countries, in particular France, Portugalconstant currency basis, and the U.K. These decreases were partially offset by increasedreflects revenue in Russia, due to higher average bill rates. The 53rd week added approximately 1% to 2020 reported and CC revenue from services in International.
2019 vs. 2018
Professional & Industrial revenue from services decreased as a result of lower staffing revenues. This decrease was due to the disruption resulting from the restructure of the U.S. branch-based staffing in the first quarter of 2019 and slower achievement of the related benefits. The reduction in staffing revenue was partially offset by increases in our KellyConnect and outcome-based services revenues as a result of program expansions and new customer contracts.
Education, Science, Engineering & Technology, and Outsourcing & Consulting operating segments, partially offset by declines in Professional & Industrial and International segments. Our first quarter 2021 acquisition of Softworld, a technology staffing and solutions firm, and our first quarter 2022 acquisition of RocketPower, an RPO solutions provider, and our second quarter 2022 acquisition of PTS, a specialty firm that provides in-school therapy services, added approximately 180 basis points to the revenue growth rate. Compared to 2021, revenue from staffing services decreased 1.2% and revenue from outcome-based services increased 6.3%. Permanent placement revenue, which is included in revenue from services, increased due to higher staffing services revenue as a result of the acquisitions of Global Technology Associates and NextGen in the first quarter of 2019. Revenues also increased in our outcome-based services due to both adding new customers and existing customer program expansions.18.9% from 2021.
Education revenue from servicesGross profit increased as a result of continued sales growth from new contracts with additional school districts coupled with year-over-year revenue increases in existing school districts.
Outsourcing & Consulting revenue from services was flat year over year. Revenue increases in our MSP product were offset by decreases in our PPO and RPO products.
International revenue decreased 7.3%10.1% on a reported basis and 3.4%12.1% on a CC basis. The decline was primarily due to a decrease in hours volume reflecting softening market conditions in Europe, particularly France and Germany. These decreases were partially offset by increased revenue in Russia, due toconstant currency basis on higher hours volume.
Operating Results By Segment (continued)
(Dollars in millions)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 2020 vs. 2019 | | 2019 vs. 2018 | |
| | 2020
(53 Weeks) | | 2019
(52 Weeks) | | Change | | 2019 | | 2018 | | Change | |
| Dollars in millions | |
| Gross Profit: | | | | | | | | | | | | |
| Professional & Industrial | $ | 330.2 | | | $ | 388.4 | | | (15.0) | | % | $ | 388.4 | | | $ | 419.3 | | | (7.4) | | % |
| Science, Engineering & Technology | 209.4 | | | 226.2 | | | (7.5) | | | 226.2 | | | 185.6 | | | 21.9 | | |
| Education | 42.2 | | | 72.0 | | | (41.3) | | | 72.0 | | | 70.7 | | | 1.9 | | |
| Outsourcing & Consulting | 119.8 | | | 122.3 | | | (2.0) | | | 122.3 | | | 124.2 | | | (1.6) | | |
| International | 126.0 | | | 159.5 | | | (21.0) | | | 159.5 | | | 172.4 | | | (7.5) | | |
| Consolidated Total | $ | 827.6 | | | $ | 968.4 | | | (14.5) | | % | $ | 968.4 | | | $ | 972.2 | | | (0.4) | | % |
| | | | | | | | | | | | |
| Gross Profit Rate: | | | | | | | | | | | | |
| Professional & Industrial | 17.8 | % | 17.5 | % | 0.3 | | pts. | 17.5 | % | 17.3 | % | 0.2 | | pts. |
| Science, Engineering & Technology | 20.5 | | 20.0 | | 0.5 | | | 20.0 | | 18.5 | | 1.5 | | |
| Education | 14.7 | | 16.0 | | (1.3) | | | 16.0 | | 16.5 | | (0.5) | | |
| Outsourcing & Consulting | 33.0 | | 32.4 | | 0.6 | | | 32.4 | | 32.9 | | (0.5) | | |
| International | 12.7 | | 13.5 | | (0.8) | | | 13.5 | | 13.5 | | — | | |
| Consolidated Total | 18.3 | % | 18.1 | % | 0.2 | | pts. | 18.1 | % | 17.6 | % | 0.5 | | pts. |
2020 vs. 2019
Gross profit for the Professional & Industrial segment declined as the result of lower revenue volume, partially offset bycombined with an improvedincrease in the gross profit rate. The gross profit rate increased 30170 basis points due primarily to favorable product mix, lower employee-related costs, coupled with improved product mix, as a greater proportionhigher permanent placement income and the impact of the segment revenue came from outcome-based services with higher margins.
The Science, Engineering & Technology gross profit declined as lower revenue volume was partially offset by aacquisitions of Softworld, RocketPower and PTS, which generate higher gross profit rate.rates. The gross profit rate increased 50 basis points due to lower employee-relatedin all operating segments. Permanent placement revenue, which is included in revenue from services and has very low direct costs partially offset by specialty and customer mix.
Gross profit for the Education segment declined asof services, has a result of lower revenue volume, combined with a lowerdisproportionate impact on gross profit rate. The Education gross profit rate decreased 130 basis points due to increased pricing pressures, partially offset by lower employee-related costs.
The Outsourcing & Consulting gross profit declined on lower revenue volume, partially offset by an improved gross profit rate. The Outsourcing & Consulting gross profit rate increased 60 basis points due to improved customer mix in the RPO product, coupled with lower employee-related costs in the PPO product.
International gross profit declined as a result of lower revenue volume and a decline in the gross profit rate. The International gross profit rate decreased primarily due to lower permanent placement revenue.
2019 vs. 2018
Gross profit for the Professional & Industrial segment declined as the result of lower revenue volume, partially offset by an improved gross profit rate. The gross profit rate increased 20 basis points due to customer and specialty mix.
The Science, Engineering & Technology gross profit increased as the result of higher revenue volume from the GTA and NextGen acquisitions mentioned previously, combined with a higher gross profit rate.The gross profit rate increased 150 basis points due primarily to the impact of these acquisitions coupled with improved specialty mix.
Gross profit for the Education segment increased as a result of higher revenue volume, partially offset by a lower gross profit rate. The Education gross profit rate decreased 50 basis points due to pricing pressures.
The Outsourcing & Consulting gross profit decreased as a result of a decline in the gross profit rate. The Outsourcing & Consulting gross profit rate decreased 50 basis points due primarily to the reduction in our gross profit rate in our RPO product as a result of customer mix within that product.
International gross profit declined as a result of lower revenue volume and negative currency effects. The International gross profit rate for 2019 was flat against 2018.
Operating Results By Segment (continued)
(Dollars in millions)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 2020 vs. 2019 | | 2019 vs. 2018 | |
| 2020
(53 Weeks) | | 2019
(52 Weeks) | | % Change | | 2019 | | 2018 | | % Change | |
| Dollars in millions | |
| SG&A Expenses: | | | | | | | | | | | | |
| Professional & Industrial | $ | 288.6 | | | $ | 326.0 | | | (11.5) | | % | $ | 326.0 | | | $ | 338.4 | | | (3.7) | | % |
| Science, Engineering & Technology | 134.4 | | | 146.7 | | | (8.4) | | | 146.7 | | | 124.7 | | 17.6 | | |
| Education | 51.2 | | | 56.2 | | | (8.8) | | | 56.2 | | | 47.8 | | 17.6 | | |
| Outsourcing & Consulting | 108.3 | | | 119.3 | | | (9.2) | | | 119.3 | | | 131.2 | | (9.0) | | |
| International | 134.9 | | | 140.8 | | | (4.2) | | | 140.8 | | | 148.6 | | (5.2) | | |
| Corporate expenses | 88.2 | | | 94.1 | | | (6.3) | | | 94.1 | | | 94.1 | | 0.1 | | |
| Consolidated Total | $ | 805.6 | | | $ | 883.1 | | | (8.8) | | % | $ | 883.1 | | | $ | 338.4 | | | (0.2) | | % |
| | | | | | | | | | | | |
| 2020 vs. 2019 | | 2019 vs. 2018 | |
| 2020
(53 Weeks) | | 2019
(52 Weeks) | | % Change | | 2019 | | 2018 | | % Change | |
| Dollars in millions | |
| Restructuring Charges Included in SG&A Expenses: | | | | | | | | | | | | |
| Professional & Industrial | $ | 6.0 | | | $ | 5.1 | | | 16.8 | | % | $ | 5.1 | | | $ | — | | | NM | % |
| Science, Engineering & Technology | 0.6 | | | 0.4 | | | 74.1 | | | 0.4 | | | — | | | NM | |
| Education | 1.0 | | | — | | | NM | | — | | | — | | | NM | |
| Outsourcing & Consulting | 0.3 | | | — | | | NM | | — | | | — | | | NM | |
| International | 1.4 | | | — | | | NM | | — | | | — | | | NM | |
| Corporate expenses | 3.5 | | | — | | | NM | | — | | | — | | | NM | |
| Consolidated Total | $ | 12.8 | | | $ | 5.5 | | | 131.5 | | % | $ | 5.5 | | | $ | — | | | NM | % |
| | | | | | | | | | | | |
2020 vs. 2019rates.
Total SG&A expenses in Professional & Industrial decreased due primarily to lower salariesincreased 8.4% on a reported basis and related costs due to cost management actions and initiatives taken to help mitigate the lower revenue volume as10.0% on a resultconstant currency basis. Approximately 320 basis points of the COVID-19 disruption.year-over-year increase is attributable to the first quarter SG&A expenses for Softworld and the SG&A expenses for RocketPower and PTS, including amortization of intangibles and other operating expenses. The decreased revenue volumeincrease in SG&A
expenses also resultedreflects increases in lower performance-based compensation. In addition, Professional & Industrial took restructuring actions in both 2020 and 2019, which reduced salariessalary and related costs and facilitiesincreases in performance-based incentive compensation expenses.
The goodwill impairment charge relates to our RocketPower business, which delivers RPO services primarily to customers in the high-tech industry, and is included in the Outsourcing & Consulting segment. Changes in market conditions related to demand in hiring in the high-tech industry and slowing growth in RPO more broadly resulted in a goodwill impairment charge of $41.0 million in 2022.
Loss on disposal relates to our decision in May 2022 to sell our business in Russia. As a result, our Russian operations were classified as a held for sale disposal group and an impairment loss of $18.5 million representing the excess carrying value over the fair value of the net assets, less costs to sell, was recognized in the second quarter of 2022 with an additional loss of $0.2 million recognized in the third quarter upon completion of the transaction. Gain on sale of assets relates to the disposition of under-utilized real property located in the United States.
Earnings from operations for 2022 totaled $14.8 million, compared to earnings of $48.6 million in 2021. The decline is due primarily to the goodwill impairment charge and the loss on disposal, partially offset by higher gross profit, net of increased SG&A expenses and gain on sale of assets. Included in total SG&A expenses for 2020earnings from operations in 2022 is approximately $14.4 million related to Softworld, RocketPower and 2019 arePTS earnings from operations, inclusive of amortization of intangibles but excluding the costsRocketPower goodwill impairment charge, and $6.3 million in 2021 related to Softworld, inclusive of those restructuring effortsamortization of $6.0 million and $5.1 million, respectively, representing primarily employee severance costs.intangibles.
Total SG&A expensesThe loss on investment in Science, Engineering & Technology decreased due primarily to cost management actions and initiatives taken to help mitigatePersol Holdings in 2022 represented the lower revenue volume as a result$52.4 million loss resulting from changes in the market price of our investment in the common stock of Persol Holdings up until the date of the COVID-19 disruption.transaction and the $14.8 million loss on sale, including transaction costs from the sale of the investment in an open-market transaction. The decreased revenue volume alsogain on the investment in Persol Holdings in 2021 resulted from changes in lower performance-based compensation.the quoted market price of the Persol Holdings common stock.
Total SG&A expenses in Education decreased due primarily to lower salaries and related costs resultingLoss on currency translation from the cost management actions and initiatives taken to help mitigate the lower revenue volume as a resultliquidation of the COVID-19 disruption. The decreased revenue volume also resulted in lower performance-based compensation. These decreases were partially offset bysubsidiary represents the impact of the acquisitionliquidation of Insight that took placeour Kelly Japan subsidiary following the sale of the company’s investment in Persol Holdings and the return of capital through a dividend payment to its U.S. parent.
The change in Other income (expense), net is primarily the result of $5.5 million of foreign exchange gains related to U.S.-denominated cash equivalents held by our Kelly Japan subsidiary following the sale of the Persol Holdings shares and prior to its dividend payment to the U.S. parent in the first quarter of 2020.2022.
Total SG&A expensesIncome tax benefit was $7.9 million for 2022 and income tax expense was $35.1 million for 2021. 2022 benefited from lower pretax earnings, changes in Outsourcing & Consulting decreased due primarily to lower salaries and related expenses resulting from cost management actions and initiatives taken to help mitigate the lower revenue volume as a resultfair value of the COVID-19 disruption.
Company’s investment in Persol Holdings, and the impairment of tax deductible goodwill. These benefits were offset by the charge associated with tax exempt life insurance cash surrender value losses. Income tax expense for 2021 included charges from changes in the fair value of the Company’s investment in Persol Holdings and the gain on insurance settlement. These amounts were offset by benefits from a change in tax rate in the United Kingdom and tax exempt life insurance cash surrender value gains.
Total SG&A expensesOur tax expense is affected by recurring items, such as the amount of pretax income and its mix by jurisdiction, U.S. work opportunity credits and the change in International decreased 4.2% on a reported basiscash surrender value of tax exempt investments in life insurance policies. It is also affected by discrete items that may occur in any given period but are not consistent from period to period, such as tax law changes, changes in judgment regarding the realizability of deferred tax assets, the tax effects of stock compensation and, 3.6% on a CC basis. Includedprior to February 2022, changes in International SG&A expenses for 2020 is a $9.5 million non-cash charge related to a customer disputethe fair value of the Company’s investment in Mexico that resulted in an additional uncollectible accounts receivable charge. Excluding this charge, total SG&A expenses decreased 11.0% due primarily to lower salaries, driven by cost management to contend with the COVID-19 disruption, combined with lower incentive-based compensation.Persol Holdings which were treated as discrete since they could not be estimated.
Corporate expenses decreased as a resultThe net loss for 2022 was $62.5 million, compared to net earnings of lower performance-based compensation expense$156.1 million for 2021. This change was due to the Persol Holdings investment, including the first quarter 2022 sale and lower professional fees,related impacts, the goodwill impairment charge, the loss on disposal related to the sale of our Russian operations, partially offset by restructuring charges incurred during 2020.improved gross profit in 2022 and the gain on sale of under-utilized real property in the United States.
2019 vs. 2018
Total SG&A expenses in Professional & Industrial decreased due primarily to lower performance-based compensation as well as the lower cost base from the restructuring efforts in the first quarter of 2019 in the U.S. branch-based staffing operations. Included in the total SG&A expenses for 2019 are the costs of that restructuring effort of $5.1 million, which were primarily severance costs.
Total SG&A expenses in Science, Engineering & Technology increased due primarily to the impact of the acquisition of GTA and NextGen in the first quarter of 2019.
Total SG&A expenses in Education increased due primarily to increased salaries from additional headcount related to an updated infrastructure put in place to deliver services to customers in this business unit in anticipation of the then-expected revenue growth.
Total SG&A expenses in Outsourcing & Consulting decreased due primarily to lower salaries from reduced headcounts as we continued to streamline the service delivery and support infrastructure in the business unit.
Total SG&A expenses in International decreased 5.2% on a reported basis and 1.3% on a CC basis, due primarily to effective cost management to align to revenue trends.
Corporate expenses were flat year over year. Lower performance-based compensation expense was offset by higher depreciation expense related to recently completed information technology projects.
Operating Results By Segment (continued)
(Dollars in millions)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 2020 vs. 2019 | | 2019 vs. 2018 | |
| 2020
(53 Weeks) | | 2019
(52 Weeks) | | % Change | | 2019 | | 2018 | | % Change | |
| Dollars in millions | |
| Earnings (Loss) from Operations: | | | | | | | | | | | | |
| Professional & Industrial | $ | 41.6 | | | $ | 62.4 | | | (33.4) | | % | $ | 62.4 | | | $ | 80.9 | | | (22.8) | | % |
| Science, Engineering & Technology | 75.0 | | | 79.5 | | | (5.8) | | | 79.5 | | | 60.9 | | | 30.6 | | |
| Education | (9.0) | | | 15.8 | | | NM | | 15.8 | | | 22.9 | | | (31.0) | | |
| Outsourcing & Consulting | 11.5 | | | 3.0 | | | 291.3 | | | 3.0 | | | (7.0) | | | NM | |
| International | (8.9) | | | 18.7 | | | NM | | 18.7 | | | 23.8 | | | (21.6) | | |
| Corporate | (203.8) | | | (97.6) | | | (108.6) | | | (97.6) | | | (94.1) | | | (3.8) | | |
| Consolidated Total | $ | (93.6) | | | $ | 81.8 | | | NM | % | $ | 81.8 | | | $ | 87.4 | | | (6.5) | | % |
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2020 vs. 2019
Professional & Industrial reported earnings of $41.6 million, a 33.4% decrease from 2019. The decrease in earnings was primarily due to the impact of COVID-19 on our staffing product, partially offset by increases in our outcome-based products and the cost management initiatives taken to mitigate the impact of the pandemic on our operations.
Science, Engineering & Technology reported earnings of $75.0 million, a 5.8% decrease from 2019. The decrease in earnings was primarily due to the impact of COVID-19 on demand for our services, partially offset by the cost management initiatives taken to mitigate its impact.
Education reported a loss of $9.0 million, compared to earnings of $15.8 million in 2019. The decrease is due to the impact of COVID-19 on our revenue, partially offset by the cost management initiatives taken to mitigate its impact.
Outsourcing & Consulting reported earnings of $11.5 million, an $8.5 million increase over 2019. The increase in earnings was primarily due to the impact of the cost management initiatives taken to mitigate the impact of COVID-19, partially offset by lower revenue volume due to the impact of COVID-19 and lower customer demand in the oil and gas industry.
International reported a loss of $8.9 million, compared to earnings of $18.7 million in 2019, largely driven by the impact of
COVID-19 on revenue and a charge related to a customer dispute in Mexico, partially offset by cost management initiatives.
Corporate loss from operations of $203.8 million for 2020 includes the goodwill impairment charge of $147.7 million and gain on sale of assets of $32.1 million.
2019 vs. 2018
Professional & Industrial reported earnings of $62.4 million, a 22.8% decrease from 2018. The decrease in earnings was primarily due to decreased revenue in 2019 in our staffing product, partially offset by the reduced expenses as a result of the restructuring efforts and lower performance-based compensation.
Science, Engineering & Technology reported earnings of $79.5 million, a 30.6% increase from 2018. The increase in earnings was primarily due to the impact on earnings from the acquisitions of GTA and NextGen, coupled with continued strong performance and growth in our outcome-based services business.
Education reported earnings of $15.8 million, a 31.0% decrease from 2018. The decrease is due primarily to the increased costs associated with building out the Education service delivery infrastructure in order to prepare for the then-expected future sustained revenue growth. The impact of these additional costs on earnings was partially offset by the additional revenue resulting from new customer contracts and year-over-year increases related to existing customers.
Outsourcing & Consulting reported earnings of $3.0 million, compared to a loss of $7.0 million in 2018. The increase in earnings was primarily due to lower expenses as a result of actions to streamline operations.
International reported earnings of $18.7 million, a decrease of 21.6% from 2018. The decrease was due to lower revenue volume, reflecting softening market conditions primarily in Europe, partially offset by lower SG&A expenses due to effective cost management.
Results of Operations
Total Company
(Dollars in millions)
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| 2022 | | 2021 | | Change | | | | | | |
| Revenue from services | $ | 4,965.4 | | | | $ | 4,909.7 | | | | 1.1 | | % | | | | | | | | | |
| Gross profit | 1,011.8 | | | | 919.2 | | | | 10.1 | | | | | | | | | | | |
| SG&A expenses excluding restructuring charges | 943.5 | | | | 866.6 | | | | 8.9 | | | | | | | | | | | |
| Restructuring charges | — | | | | 4.0 | | | | NM | | | | | | | | | | |
| Total SG&A expenses | 943.5 | | | | 870.6 | | | | 8.4 | | | | | | | | | | | |
| Goodwill impairment charge | (41.0) | | | | — | | | | NM | | | | | | | | | | |
| Loss on disposal | (18.7) | | | | — | | | | NM | | | | | | | | | | |
| Gain on sale of assets | 6.2 | | | | — | | | | NM | | | | | | | | | | |
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| Earnings (loss) from operations | 14.8 | | | | 48.6 | | | | (69.7) | | | | | | | | | | | |
| Gain (loss) on investment in Persol Holdings | (67.2) | | | | 121.8 | | | | NM | | | | | | | | | | |
| Loss on currency translation from liquidation of subsidiary | (20.4) | | | | — | | | | NM | | | | | | | | | | |
| Gain on insurance settlement | — | | | | 19.0 | | | | NM | | | | | | | | | | |
| Other income (expense), net | 1.6 | | | | (3.6) | | | | 146.4 | | | | | | | | | | | |
| Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | (71.2) | | | | 185.8 | | | | NM | | | | | | | | | | |
| Income tax expense (benefit) | (7.9) | | | | 35.1 | | | | (122.6) | | | | | | | | | | | |
| Equity in net earnings (loss) of affiliate | 0.8 | | | | 5.4 | | | | (85.9) | | | | | | | | | | | |
| Net earnings (loss) | $ | (62.5) | | | | $ | 156.1 | | | | NM | % | | | | | | | | | |
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| Gross profit rate | 20.4 | | % | | 18.7 | | % | | 1.7 | | pts. | | | | | | | | | |
| Conversion rate | 1.5 | | | | 5.3 | | | | (3.8) | | | | | | | | | | | |
The discussion that follows focuses on 2022 results compared to 2021. For a discussion of 2021 results compared to 2020, see "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended January 2, 2022, filed on February 17, 2022.
2022 vs. 2021
Revenue from services increased 1.1% on a reported basis and 3.2% on a constant currency basis, and reflects revenue increases in Education, Science, Engineering & Technology, and Outsourcing & Consulting operating segments, partially offset by declines in Professional & Industrial and International segments. Our first quarter 2021 acquisition of Softworld, a technology staffing and solutions firm, and our first quarter 2022 acquisition of RocketPower, an RPO solutions provider, and our second quarter 2022 acquisition of PTS, a specialty firm that provides in-school therapy services, added approximately 180 basis points to the revenue growth rate. Compared to 2021, revenue from staffing services decreased 1.2% and revenue from outcome-based services increased 6.3%. Permanent placement revenue, which is included in revenue from services, increased 18.9% from 2021.
Gross profit increased 10.1% on a reported basis and 12.1% on a constant currency basis on higher revenue volume, combined with an increase in the gross profit rate. The gross profit rate increased 170 basis points due primarily to favorable product mix, lower employee-related costs, higher permanent placement income and the impact of the acquisitions of Softworld, RocketPower and PTS, which generate higher gross profit rates. The gross profit rate increased in all operating segments. Permanent placement revenue, which is included in revenue from services and has very low direct costs of services, has a disproportionate impact on gross profit rates.
Total SG&A expenses increased 8.4% on a reported basis and 10.0% on a constant currency basis. Approximately 320 basis points of the year-over-year increase is attributable to the first quarter SG&A expenses for Softworld and the SG&A expenses for RocketPower and PTS, including amortization of intangibles and other operating expenses. The increase in SG&A
expenses also reflects increases in salary and related costs and increases in performance-based incentive compensation expenses.
The goodwill impairment charge relates to our RocketPower business, which delivers RPO services primarily to customers in the high-tech industry, and is included in the Outsourcing & Consulting segment. Changes in market conditions related to demand in hiring in the high-tech industry and slowing growth in RPO more broadly resulted in a goodwill impairment charge of $41.0 million in 2022.
Loss on disposal relates to our decision in May 2022 to sell our business in Russia. As a result, our Russian operations were classified as a held for sale disposal group and an impairment loss of $18.5 million representing the excess carrying value over the fair value of the net assets, less costs to sell, was recognized in the second quarter of 2022 with an additional loss of $0.2 million recognized in the third quarter upon completion of the transaction. Gain on sale of assets relates to the disposition of under-utilized real property located in the United States.
Earnings from operations for 2022 totaled $14.8 million, compared to earnings of $48.6 million in 2021. The decline is due primarily to the goodwill impairment charge and the loss on disposal, partially offset by higher gross profit, net of increased SG&A expenses and gain on sale of assets. Included in total earnings from operations in 2022 is approximately $14.4 million related to Softworld, RocketPower and PTS earnings from operations, inclusive of amortization of intangibles but excluding the RocketPower goodwill impairment charge, and $6.3 million in 2021 related to Softworld, inclusive of amortization of intangibles.
The loss on investment in Persol Holdings in 2022 represented the $52.4 million loss resulting from changes in the market price of our investment in the common stock of Persol Holdings up until the date of the transaction and the $14.8 million loss on sale, including transaction costs from the sale of the investment in an open-market transaction. The gain on the investment in Persol Holdings in 2021 resulted from changes in the quoted market price of the Persol Holdings common stock.
Loss on currency translation from liquidation of subsidiary represents the impact of the liquidation of our Kelly Japan subsidiary following the sale of the company’s investment in Persol Holdings and the return of capital through a dividend payment to its U.S. parent.
The change in Other income (expense), net is primarily the result of $5.5 million of foreign exchange gains related to U.S.-denominated cash equivalents held by our Kelly Japan subsidiary following the sale of the Persol Holdings shares and prior to its dividend payment to the U.S. parent in the first quarter of 2022.
Income tax benefit was $7.9 million for 2022 and income tax expense was $35.1 million for 2021. 2022 benefited from lower pretax earnings, changes in the fair value of the Company’s investment in Persol Holdings, and the impairment of tax deductible goodwill. These benefits were offset by the charge associated with tax exempt life insurance cash surrender value losses. Income tax expense for 2021 included charges from changes in the fair value of the Company’s investment in Persol Holdings and the gain on insurance settlement. These amounts were offset by benefits from a change in tax rate in the United Kingdom and tax exempt life insurance cash surrender value gains.
Our tax expense is affected by recurring items, such as the amount of pretax income and its mix by jurisdiction, U.S. work opportunity credits and the change in cash surrender value of tax exempt investments in life insurance policies. It is also affected by discrete items that may occur in any given period but are not consistent from period to period, such as tax law changes, changes in judgment regarding the realizability of deferred tax assets, the tax effects of stock compensation and, prior to February 2022, changes in the fair value of the Company’s investment in Persol Holdings which were treated as discrete since they could not be estimated.
The net loss for 2022 was $62.5 million, compared to net earnings of $156.1 million for 2021. This change was due to the Persol Holdings investment, including the first quarter 2022 sale and related impacts, the goodwill impairment charge, the loss on disposal related to the sale of our Russian operations, partially offset by improved gross profit in 2022 and the gain on sale of under-utilized real property in the United States.
Operating Results By Segment
(Dollars in millions)
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| | 2022 | | 2021 | | % Change | | | | | | |
| Revenue From Services: | | | | | | | | | | | | | |
| Professional & Industrial | $ | 1,666.2 | | | $ | 1,837.4 | | | (9.3) | | % | | | | | | | |
| Science, Engineering & Technology | 1,265.4 | | | 1,156.8 | | | 9.4 | | | | | | | | | |
| Education | 636.2 | | | 416.5 | | | 52.7 | | | | | | | | | |
| Outsourcing & Consulting | 468.0 | | | 432.1 | | | 8.3 | | | | | | | | | |
| International | 932.2 | | | 1,067.8 | | | (12.7) | | | | | | | | | |
| Less: Intersegment revenue | (2.6) | | | (0.9) | | | 182.8 | | | | | | | | | |
| Consolidated Total | $ | 4,965.4 | | | $ | 4,909.7 | | | 1.1 | | % | | | | | | | |
2022 vs. 2021
Professional & Industrial revenue from services decreased 9.3%. The decrease was due primarily to a 12.4% decline in staffing services resulting from lower hours volume, partially offset by higher bill rates. Included in the decline in hours was the impact from a shift of a large staffing customer to a permanent placement model which resulted in lower staffing volume. Revenue from outcome-based services declined 0.3% due to lower demand for our call center specialty, partially offset by growth in other specialties.
Science, Engineering & Technology revenue from services increased 9.4% on a reported basis, which includes revenue from the acquisition of Softworld in the second quarter of 2021. Excluding the impact of the addition of Softworld revenue in the first quarter of 2022, the revenue growth was 6.1%, which was driven by increases in our outcome-based services as well as an increase in revenue in our staffing business coming from increases in bill rates and permanent placement income, partially offset by a decline in hours.
Education revenue from services increased 52.7%. The revenue increase includes the impact of the acquisition of PTS in May 2022. On an organic basis, revenue increased 45.9% reflecting increased demand from existing customers, new customer wins and the impact of higher bill rates.
Outsourcing & Consulting revenue from services increased 8.3% on a reported basis, which includes the revenue from the acquisition of RocketPower in March 2022. On an organic basis, revenue growth was 2.7% due primarily to strong demand for RPO services, coupled with revenue growth in MSP, partially offset by declines in PPO revenue.
International revenue from services decreased 12.7% on a reported basis and decreased 4.7% in constant currency. The decrease was primarily the result of the sale of our Russian operations in July 2022, combined with revenue declines in Mexico due to the impact of legislation enacted in the third quarter of 2021, which placed restrictions on the staffing industry. Revenue in Europe decreased 9.2% on a reported basis and decreased 0.3% in constant currency, with the impact of the sale of our Russian operations nearly offset by growth in most geographies.
Operating Results By Segment (continued)
(Dollars in millions)
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| | 2022 | | 2021 | | Change | | | | | | |
| Gross Profit: | | | | | | | | | | | | | |
| Professional & Industrial | $ | 302.5 | | | $ | 310.0 | | | (2.4) | | % | | | | | | | |
| Science, Engineering & Technology | 297.0 | | | 253.9 | | | 17.0 | | | | | | | | | |
| Education | 100.3 | | | 65.1 | | | 54.0 | | | | | | | | | |
| Outsourcing & Consulting | 169.6 | | | 141.4 | | | 20.0 | | | | | | | | | |
| International | 142.4 | | | 148.8 | | | (4.3) | | | | | | | | | |
| Consolidated Total | $ | 1,011.8 | | | $ | 919.2 | | | 10.1 | | % | | | | | | | |
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| Gross Profit Rate: | | | | | | | | | | | | | |
| Professional & Industrial | 18.2 | % | 16.9 | % | 1.3 | | pts. | | | | | | | |
| Science, Engineering & Technology | 23.5 | | 21.9 | | 1.6 | | | | | | | | | |
| Education | 15.8 | | 15.6 | | 0.2 | | | | | | | | | |
| Outsourcing & Consulting | 36.3 | | 32.7 | | 3.6 | | | | | | | | | |
| International | 15.3 | | 13.9 | | 1.4 | | | | | | | | | |
| Consolidated Total | 20.4 | % | 18.7 | % | 1.7 | | pts. | | | | | | | |
2022 vs. 2021
Gross profit for the Professional & Industrial segment decreased due to lower revenue volume, partially offset by an increase in the gross profit rate. In comparison to the prior year, the gross profit rate increased 130 basis points. This increase reflects improved business mix, higher permanent placement income, including conversion fees related to a large customer and lower employee-related costs.
Science, Engineering & Technology gross profit increased on higher revenue volume, combined with an increase in the gross profit rate. The gross profit rate increased 160 basis points due to improved specialty mix, including the acquisition of Softworld which generates higher gross profit margins, and increased permanent placement income, partially offset by higher employee-related costs.
Gross profit for the Education segment increased on higher revenue volume and an increase in the gross profit rate. The gross profit rate increased 20 basis points, due primarily to the acquisition of PTS which generates higher margins, and higher permanent placement income at Greenwood/Asher.
Outsourcing & Consulting gross profit increased on higher revenue volume, combined with an increase in the gross profit rate. The gross profit rate increased 360 basis points, primarily due to a change in product mix within this segment. Growth in RPO, including the acquisition of RocketPower, and MSP with higher margins, was coupled with decreased revenues in our PPO product, which generates lower profit margins.
International gross profit decreased 4.3% on a reported basis and improved 4.6% on a constant currency basis. On a reported basis, lower revenue volume was partially offset by an improved gross profit rate. On a constant currency basis, the improved gross profit rate more than offset the impact of lower revenue volume. In comparison to the prior year, the gross profit rate increased 140 basis points, primarily due to improved business mix and higher permanent placement income.
Operating Results By Segment (continued)
(Dollars in millions)
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| 2022 | | 2021 | | % Change | | | | | | |
| SG&A Expenses: | | | | | | | | | | | | | |
| Professional & Industrial | $ | 270.5 | | | $ | 278.6 | | | (2.9) | | % | | | | | | | |
| Science, Engineering & Technology | 214.9 | | | 180.2 | | | 19.2 | | | | | | | | | |
| Education | 81.8 | | | 62.1 | | | 31.7 | | | | | | | | | |
| Outsourcing & Consulting | 149.8 | | | 122.7 | | | 22.1 | | | | | | | | | |
| International | 132.5 | | | 138.9 | | | (4.6) | | | | | | | | | |
| Corporate expenses | 94.0 | | | 88.1 | | | 6.6 | | | | | | | | | |
| Consolidated Total | $ | 943.5 | | | $ | 870.6 | | | 8.4 | | % | | | | | | | |
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2022 vs. 2021
Total SG&A expenses in Professional & Industrial decreased 2.9%, primarily due to lower expenses to support lower volumes in our staffing and outcome-based call center specialties, partially offset by higher performance-based incentive compensation expense.
Total SG&A expenses in Science, Engineering & Technology increased 19.2%, and includes the impact of the acquisition of Softworld in the second quarter of 2021. Excluding the impact of the addition of Softworld expenses in the first quarter of 2022, SG&A expenses increased 13.6%. The increase in organic SG&A expenses is due primarily to higher performance-based incentive compensation expense and higher salary-related costs from increasing headcount.
Total SG&A expenses in Education increased 31.7%, and includes the impact of the acquisition of PTS in May 2022. Excluding the impact of the PTS acquisition, SG&A expenses increased 24.0%, due primarily to higher salary-related expenses as headcount has increased as revenues have grown.
Total SG&A expenses in Outsourcing & Consulting increased 22.1%, and includes the impact of the acquisition of RocketPower in March 2022. Excluding the impact of the RocketPower acquisition, SG&A expenses increased 12.0%, due primarily to higher salary-related expenses as headcount has increased as revenues have grown.
Total SG&A expenses in International decreased 4.6% on a reported basis and increased 3.6% on a constant currency basis. The increase in constant currency was primarily due to higher salary-related expenses driven by an increase in headcount, reflecting improving revenue in Europe, partially offset by the impact of the sale of our Russian operations in July 2022.
Corporate expenses increased 6.6%, primarily due to higher performance-based incentive compensation expense.
Operating Results By Segment (continued)
(Dollars in millions)
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| 2022 | | 2021 | | % Change | | | | | | |
| Earnings (Loss) from Operations: | | | | | | | | | | | | | |
| Professional & Industrial | $ | 32.0 | | | $ | 31.4 | | | 1.8 | | % | | | | | | | |
| Science, Engineering & Technology | 82.1 | | | 73.7 | | | 11.4 | | | | | | | | | |
| Education | 18.5 | | | 3.0 | | | NM | | | | | | | | |
| Outsourcing & Consulting | (21.2) | | | 18.7 | | | NM | | | | | | | | |
| International | 9.9 | | | 9.9 | | | (0.5) | | | | | | | | | |
| Corporate | (94.0) | | | (88.1) | | | (6.6) | | | | | | | | | |
| Loss on disposal | (18.7) | | | — | | | NM | | | | | | | | |
| Gain on sale of assets | 6.2 | | | — | | | NM | | | | | | | | |
| Consolidated Total | $ | 14.8 | | | $ | 48.6 | | | (69.7) | | % | | | | | | | |
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2022 vs. 2021
Professional & Industrial reported earnings of $32.0 million, a 1.8% increase from 2021. The increase was due to effective cost management as gross profit declined.
Science, Engineering & Technology reported earnings of $82.1 million, an 11.4% increase from 2021. The increase in earnings was primarily due to the impact of the Softworld acquisition. In addition, increases in gross profit in our outcome-based and telecom specialties were partially offset by increases in certain expenses in most of our specialties in the SET business unit, including those related to additional headcount and increased performance-based incentive compensation.
Education reported earnings of $18.5 million in 2022, compared to earnings of $3.0 million in 2021. The change was primarily due to the increase in revenue resulting from improved demand for our services as compared to 2021, coupled with operating leverage. 2022 results also include earnings of $3.8 million from PTS acquired in May 2022.
Outsourcing & Consulting reported a loss of $21.2 million in 2022, compared to earnings of $18.7 million in 2021, due primarily to a charge of $41.0 million related to the impairment of goodwill of RocketPower in 2022.
International reported earnings of $9.9 million in both 2022 and 2021. The decline in earnings due to the sale of operations in Russia was nearly offset by growth in most geographies.
Results of Operations
Financial Condition
Historically, we have financed our operations through cash generated by operating activities and access to credit markets. Our working capital requirements are primarily generated from temporary employee payroll, which is generally paid weekly or monthly, and customer accounts receivable, which is generally outstanding for longer periods. Since receipts from customers lag payroll paid to temporary employees, working capital requirements increase substantially in periods of growth. Conversely, when economic activity slows, working capital requirements may substantially decrease. This may result in an increase in our operating cash flows; however, any such increase would not be sustainable in the event that an economic downturn continued for an extended period. The impact of the current economic slow-down resulting from the COVID-19 crisis began in March 2020 and continued through the fourth quarter. Consistent with our historical results, the impact of the current economic conditions resulted in declines in working capital requirements, primarily trade accounts receivable, and increases in cash flows from operations as revenues slowed.
As highlighted in the consolidated statements of cash flows, our liquidity and available capital resources are impacted by four key components: cash, cash equivalents and restricted cash, operating activities, investing activities and financing activities.
Cash, Cash Equivalents and Restricted Cash
Cash, cash equivalents and restricted cash totaled $228.1$162.4 million at year-end 2020,2022, compared to $31.0$119.5 million at year-end 2019.2021. As further described below, during 2020,2022, we generated $186.0used $76.3 million of cash fromfor operating activities, generated $9.8$167.5 million of cash from investing activities and used $8.1$50.6 million of cash for financing activities.
Operating Activities
In 2020,2022, we generated $186.0used $76.3 million of net cash fromfor operating activities, as compared to generating $102.2$85.0 million in 20192021 and generating $61.4$186.0 million in 2018. 2020. Net cash used for operating activities in 2022 and 2021 included $86.8 million and $29.7 million, respectively, of cash outflows related to the repayment of U.S. payroll taxes originally deferred in 2020. Net cash from operating activities in 2020 benefited from the deferral of $117.0 million of U.S. payroll taxes. In addition, in 2022 we paid $48.4 million of income taxes related to the sale of Persol Holdings common stock.
The change from 20192021 to 20202022 was primarily due to the impact of payments related to the payroll tax deferral, income tax payments related to the sale of $117.0Persol Holdings common stock and increased working capital requirements. Trade accounts receivable totaled $1.5 billion at year-end 2022 and $1.4 billion at year-end 2021. Global DSO for the fourth quarter was 61 days for 2022, compared to 60 days for 2021. Accounts payable and accrued liabilities was $723.3 million and increased from year-end 2021 as a result of increased MSP supplier payables. The change from 2020 to 2021 was primarily due to the deferral of payroll tax payments, partially offset by the impact of higher global DSO, as discussed below. The change from 2018 to 2019 was primarily driven by working capital changes.
Trade accounts receivable totaled $1.3 billion at year-end 2020 and 2019. Global DSO for the fourth quarter was 64 days for 2020, compared to 58 days for 2019. The increase of six days was due to certain customers taking advantage of full payment terms, along with a shift in customer mix to larger customers with longer payment terms. The accounts receivable balances for a limited number of large customers increased during the fourth quarter of 2020 due to short-term, customer-driven administrative issues, which also contributed to the year-over-year increase in DSO.
Our working capital position (total current assets less total current liabilities) was $624.0$586.4 million at year-end 2020,2022, an increase of $102.4$92.9 million from year-end 2019.2021. Excluding additionalthe increase in cash, working capital declined $94.8increased $51.9 million from year-end 2019.2021. The current ratio (total current assets divided by total current liabilities) was 1.71.5 at year-end 20202022 and 1.6 at year-end 2019.2021.
Investing Activities
In 2020,2022, we generated $9.8$167.5 million of net cash from investing activities, compared to using $94.3$180.7 million in 20192021 and using $29.8generating $9.8 million in 2018. 2020. Included in cash generated from investing activities in 2022 is $196.9 million of proceeds from the sale of the investment in Persol Holdings, $119.5 million of proceeds from the sale of almost all of the Company's shares in our equity investment in PersolKelly and $10.1 million of proceeds from the sale of land and other real property. This was partially offset by $58.3 million of cash used for the acquisition of RocketPower in March 2022, net of cash received, $84.8 million of cash used for the acquisition of PTS in May 2022, net of cash received, and $6.0 million of cash disposed from the sale of our operations in Russia in July 2022, net of proceeds.
Included in cash used for investing activities in 2021 is $213.0 million of cash used for the acquisition of Softworld in April 2021, net of cash received and including working capital adjustments. This was partially offset by $19.0 million of proceeds from an insurance settlement that represented a payment received in the fourth quarter of 2021 related to the settlement of claims under a representations and warranties insurance policy purchased by the Company in connection with the acquisition of Softworld.
Included in cash generated from investing activities in 2020 is $55.5 million of proceeds representing the cash received, net of transaction expenses, for the sale of three headquarters properties as a part of a sale and leaseback transaction and $5.6 million received from a payment on the loans to PersolKelly Pte. Ltd. This was partially offset by cash used for the acquisitions of
Insight in January 2020 and Greenwood/Asher in November 2020. Cash used for the acquisition of Insight totaled $36.4 million, net of the cash received and including working capital adjustments. Cash used for the acquisition of Greenwood/Asher totaled $2.8 million, net of the cash received and including working capital adjustments.
Included in cash used for investing activities in 2019 is $50.8 million for the acquisition of NextGen in January 2019, net of cash received, $35.6 million for the acquisition of GTA in January 2019, net of cash received, and $4.4 million for loans to PersolKelly Pte. Ltd. to fund working capital requirements. These uses of cash were partially offset by proceeds of $13.8 million primarily from the sale of unused land during the second quarter of 2019.
Capital expenditures totaled $12.0 million in 2022, $11.2 million in 2021 and $15.5 million in 2020, $20.0 million2020. Capital expenditures in 2019both 2022 and $25.6 million in 2018.2021 primarily related to the Company's IT infrastructure, technology programs and headquarters furniture and fixtures. Capital expenditures in 2020 were primarily related to the Company's headquarters buildingleasehold improvements, IT infrastructure and technology programs. Capital expenditures in 2019 primarily related to the Company’s technology programs. Capital expenditures in 2018 primarily related to the Company's technology programs, IT infrastructure and headquarters building improvements.
Financing Activities
In 2020,2022, we used $8.1$50.6 million of cash for financing activities, as compared to using $16.1$8.1 million in 2019both 2021 and using $26.5 million2020. The change in 2018. Changes in net cash fromused for financing activities werewas primarily related to the buyback of the Company's common shares held by Persol Holdings for $27.2 million in February 2022, $7.8 million in share repurchases of the Company's Class A common stock in the fourth quarter of 2022 and the year-over-year change in dividend payments in 2020, 2019 and 2018.payments. Dividends paid per common share were $0.275 in 2022, $0.10 in 2021 and $0.075 in 2020 and $0.30 in 2019 and 2018.2020. Payments of dividends are restricted by the financial covenants contained in our debt facilities. Details of this restriction are contained in the Debt footnote in the notes to our consolidated financial statements.
Changes in net cash from financing activities are also impacted by short-term borrowing activities. Debt totaled $0.3$0.7 million at year-end 2020 and was $1.9 million2022, which represented local borrowings, compared to no debt at year-end 2019.2021. Debt-to-total capital (total debt reported in the consolidated balance sheet divided by total debt plus stockholders’ equity) is a common ratio to measure the relative capital structure and leverage of the Company. Our ratio of debt-to-total capital was 0.1% at year-end 2022 and 0.0% at year-end 2020 and 0.1% at year-end 2019. 2021.
In 20202022, the net change in short-term borrowings was primarily due to borrowings on local lines of credit. In 2021 and 2019,2020, the net change in short-term borrowings was primarily due to payments on local lines of credit. In 2018, the net change in short-term borrowings was primarily due to payments on our revolving credit facility.
Contractual Obligations and Commercial Commitments
Summarized below are our obligations and commitments to make future payments as of year-end 2020:2022:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Payment due by period |
| | Total | | Less than 1 year | | 1-3 Years | | 3-5 Years | | More than 5 years |
| | (In millions of dollars) |
| Leases | $ | 111.1 | | | $ | 25.5 | | | $ | 33.0 | | | $ | 16.4 | | | $ | 36.2 | |
| Short-term borrowings | 0.3 | | | 0.3 | | | — | | | — | | | — | |
| Accrued workers’ compensation | 65.0 | | | 22.7 | | | 19.5 | | | 8.5 | | | 14.3 | |
| Accrued retirement benefits | 223.1 | | | 17.4 | | | 35.1 | | | 35.0 | | | 135.6 | |
| Accrued payroll taxes | 117.0 | | | 58.5 | | | 58.5 | | | — | | | — | |
| Other liabilities | 10.6 | | | 1.9 | | | 3.4 | | | 2.9 | | | 2.4 | |
| Uncertain income tax positions | 0.6 | | | 0.1 | | | 0.2 | | | 0.1 | | | 0.2 | |
| Purchase obligations | 36.7 | | | 16.1 | | | 13.9 | | | 6.7 | | | — | |
| | | | | | | | | |
| Total | $ | 564.4 | | | $ | 142.5 | | | $ | 163.6 | | | $ | 69.6 | | | $ | 188.7 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Payment due by period |
| | Total | | Less than 1 year | | 1-3 Years | | 3-5 Years | | More than 5 years |
| | (In millions of dollars) |
| Leases | $ | 85.9 | | | $ | 19.1 | | | $ | 23.3 | | | $ | 13.2 | | | $ | 30.3 | |
| Short-term borrowings | 0.7 | | | 0.7 | | | — | | | — | | | — | |
| Accrued workers’ compensation | 63.6 | | | 22.9 | | | 19.1 | | | 8.3 | | | 13.3 | |
| Accrued retirement benefits | 197.5 | | | 23.4 | | | 46.7 | | | 46.9 | | | 80.5 | |
| Other liabilities | 7.4 | | | 2.2 | | | 4.2 | | | 0.6 | | | 0.4 | |
| Uncertain income tax positions | 0.6 | | | 0.2 | | | 0.3 | | | 0.1 | | | — | |
| Purchase obligations | 53.0 | | | 32.9 | | | 20.1 | | | — | | | — | |
| | | | | | | | | |
| Total | $ | 408.7 | | | $ | 101.4 | | | $ | 113.7 | | | $ | 69.1 | | | $ | 124.5 | |
Purchase obligations above represent unconditional commitments relating primarily to technology services and online tools which we expect to utilize generally within the next twothree fiscal years, in the ordinary course of business. We have no material, unrecorded commitments, losses, contingencies or guarantees associated with any related parties or unconsolidated entities.
Liquidity
We expect to meet our ongoing short-term and long-term cash requirements principally through cash generated from operations, available cash and equivalents, securitization of customer receivables and committed unused credit facilities. Additional funding sources could include asset-based lending or additional bank facilities.facilities or sale of non-core assets. To meet expected futuresignificant cash requirements related to our nonqualified retirement plan, we may utilize proceeds from Company-owned life insurance policies. During 2020, cash generated from operations will continue to bewas supplemented by recent enactment of laws providing COVID-19 relief, most notably the Coronavirus Aid, Relief, and Economic Security Act which allows for the deferral of payments of the Company's U.S. social security taxes. Such deferrals are required to betaxes as allowed by the Coronavirus Aid, Relief, and Economic Security Act. We have repaid the $117.0 million deferred payroll tax balances, including $29.5 million in 2021the first quarter of 2022 and $57.3 million in the fourth quarter of 2022.
We utilize intercompany loans, dividends, capital contributions and redemptions to effectively manage our cash on a global basis. We periodically review our foreign subsidiaries’ cash balances and projected cash needs. As part of those reviews, we may identify cash that we feel should be repatriated to optimize the Company’s overall capital structure. As of the 20202022 year end, these reviews have not resulted in any specific plans to repatriate a majority of our international cash balances. We expect much of our international cash will be needed to fund working capital growth in our local operations as working capital needs, primarily trade accounts receivable, increase during periods of growth. A cash pooling arrangement (the “Cash Pool”) is available to fund general corporate needs internationally. The Cash Pool is a set of cash accounts maintained with a single bank
that must, as a whole, maintain at least a zero balance; individual accounts may be positive or negative. This allows countries with excess cash to invest and countries with cash needs to utilize the excess cash.
At year-end 2020,2022, we had $200.0 million of available capacity on our $200.0 million revolving credit facility and $97.0$100.5 million of available capacity on our $150.0 million securitization facility. The securitization facility carried no short-term borrowings and $53.0$49.5 million of standby letters of credit related to workers’ compensation. Together, the revolving credit and securitization facilities provide the Company with committed funding capacity that may be used for general corporate purposes subject to financial covenants and restrictions. While we believe these facilities will cover our working capital needs over the short term, if economic conditions or operating results change significantly from our current expectations, we may need to seek additional sources of funds. Throughout 20202022 and as of the 20202022 year end, we met the debt covenants related to our revolving credit facility and securitization facility.
At year-end 2020,2022, we also had additional unsecured, uncommitted short-term credit facilities totaling $9.6$5.9 million, under which we had $0.3$0.7 million of borrowings. Details of our debt facilities as of the 20202022 year end are contained in the Debt footnote in the notes to our consolidated financial statements.
We have historically managed our cash and debt very closely to optimize our capital structure. As our cash balances build, we tend to pay down debt as appropriate. Conversely, when working capital needs grow, we tend to use corporate cash and cash available in the Cash Pool first, and then access our borrowing facilities. We believe that we may utilize a portion ofexpect our existing cash balances to fund working capital requirements over the next several quartersto increase if demand for our services continuesincreases. We also expect to increase anduse $42.2 million of cash for repurchases of the Company's Class A common stock during 2023 pursuant to pay 50%the $50.0 million plan approved by the Company's board of deferred payroll tax balances which are duedirectors on November 9, 2022.
In February 2022, we completed transactions to monetize a substantial portion of our assets in the fourth quarterAsia-Pacific region which will allow us to strategically redeploy resources to accelerate our growth. Specifically, we concluded our cross-shareholding arrangement with Persol Holdings and reduced our ownership interest in PersolKelly, our APAC joint venture. We sold our investment in Persol Holdings common stock in an open-market transaction. We repurchased the 1.6 million Kelly Class A and 1,475 Kelly Class B common shares owned by Persol Holdings at a price based on the last five trading days prior to the transaction. We sold almost all of 2021.our ownership interest in PersolKelly to our joint venture partner. In 2022, the Company paid $48.4 million in taxes resulting from the sale of the Persol Holdings shares.
We monitor the credit ratings of our major banking partners on a regular basis and have regular discussions with them. Based on our reviews and communications, we believe the risk of one or more of our banks not being able to honor commitments is insignificant. We also review the ratings and holdings of our money market funds and other investment vehicles regularly to ensure high credit quality and access to our invested cash.
Critical Accounting Estimates
We prepare our consolidated financial statements in conformity with accounting principles generally accepted in the United States. In this process, it is necessary for us to make certain assumptions and related estimates affecting the amounts reported in the consolidated financial statements and the attached notes. Actual results can differ from assumed and estimated amounts.
Critical accounting estimates are those that we believe require the most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. We base our estimates on historical experience and on various other assumptions we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. Judgments and uncertainties affecting the application of those estimates may result in materially different amounts being reported under different conditions or using different assumptions. We consider the following estimates to be most critical in understanding the judgments involved in preparing our consolidated financial statements.
Workers’ Compensation
In the U.S., we have a combination of insurance and self-insurance contracts under which we effectively bear the first $1.0 million of risk per single accident. There is no aggregate limitation on our per-accident exposure under these insurance and self-insurance programs. We establish accruals for workers’ compensation utilizing actuarial methods to estimate the undiscounted future cash payments that will be made to satisfy the claims, including an allowance for incurred-but-not-reported claims. We retain an independent consulting actuary to establish ultimate loss forecasts for the current and prior accident years of our insurance and self-insurance programs. The consulting actuary establishes loss development factors and loss rates, based on our historical claims experience as well as industry experience, and applies those factors to current claims information to derive an estimate of our ultimate claims liability. In preparing the estimates, the consulting actuary may consider factors such as the nature, frequency and severity of the claims; reserving practices of our third party claims administrators; performance of our medical cost management and return to work programs; changes in our territory and business line mix; and current legal, economic and regulatory factors such as industry estimates of medical cost trends. Where appropriate, multiple generally accepted actuarial techniques are applied and tested in the course of preparing the loss forecast. We use the ultimate loss forecasts, as developed by the consulting actuary, to establish total expected program costs for each accident year by adding our estimates of non-loss costs such as claims handling fees and excess insurance premiums. When claims exceed the applicable loss limit or self-insured retention and realization of recovery of the claim from existing insurance policies is deemed probable, we record a receivable from the insurance company for the excess amount.
We evaluate the accrual quarterly and make adjustments as needed. The ultimate cost of these claims may be greater than or less than the established accrual. While we believe that the recorded amounts are reasonable, there can be no assurance that changes to our estimates will not occur due to limitations inherent in the estimation process. In the event we determine that a smaller or larger accrual is appropriate, we would record a credit or a charge to cost of services in the period in which we made such a determination. The accrual for workers’ compensation, net of related receivables which are included in prepaid expenses and other current assets and other assets in the consolidated balance sheet, was $54.6$43.3 million and $59.5$48.4 million at year-end 20202022 and 2019,2021, respectively.
Business Combinations
We account for business combinations using the acquisition method of accounting, in which the purchase price is allocated for assets acquired and liabilities assumed and recorded at the estimated fair values at the date of acquisition. Any excess of the purchase price over the estimated fair values of the net assets acquired is recorded as goodwill. Management is required to make significant assumptions and estimates in determining the fair value of the assets acquired, particularly intangible assets. Purchased intangible assets are primarily comprised of acquired trade names and customer relationships that are recorded at fair value at the date of acquisition. We utilize third-party valuation specialists to assist us in the determination of the fair value of the intangibles. The fair value of trade name intangibles is determined using the relief-from-royalty method, which relies on the use of estimates and assumptions about projected revenue growth rates, royalty rates and discount rates. The fair value of customer relationship intangibles is determined using the multi-period excess earnings method, which relies on the use of estimates and assumptions about projected revenue growth rates, customer attrition rates, profit margins and discount rates. Determining the useful lives of intangible assets also requires judgment and are inherently uncertain. There is a measurement period of up to one year in which to finalize the fair value determinations and preliminary fair value estimates may be revised if new information is obtained during this period.
Income Taxes
Income tax expense is based on expected income and statutory tax rates in the various jurisdictions in which we operate. Judgment is required in determining our income tax expense. We establish accruals for uncertain tax positions under generally accepted accounting principles, which require that a position taken or expected to be taken in a tax return be recognized in the consolidated financial statements when it is more likely than not (i.e., a likelihood of more than fifty percent) the position would be sustained upon examination by tax authorities who have full knowledge of all relevant information. A recognized tax position is then measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon ultimate settlement.
Our effective tax rate includes the impact of accruals and changes to accruals that we consider appropriate, as well as related interest and penalties. A number of years may lapse before a particular matter, for which we have or have not established an accrual, is audited and finally resolved. While it is often difficult to predict the final outcome or the timing of resolution of any particular tax matter, we believe that our accruals are appropriate under generally accepted accounting principles. Favorable or unfavorable adjustments of the accrual for any particular issue would be recognized as an increase or decrease to our income tax expense in the period of a change in facts and circumstances. Our current tax accruals are presented in income and other taxes in the consolidated balance sheet and long-term tax accruals are presented in other long-term liabilities in the consolidated balance sheet.
Tax laws require items to be included in the tax return at different times than the items are reflected in the consolidated financial statements. As a result, the income tax expense reflected in our consolidated financial statements is different than the liability reported in our tax return. Some of these differences are permanent, which are not deductible or taxable on our tax return, and some are temporary differences, which give rise to deferred tax assets and liabilities. We establish valuation allowances for our deferred tax assets when the amount of expected future taxable income is not likely to support the use of the deduction or credit. Our net deferred tax asset is recorded using currently enacted tax laws, and may need to be adjusted in the event tax laws change.
The U.S. work opportunity credit is allowed for wages earned by employees in certain targeted groups. The actual amount of creditable wages in a particular period is estimated, since the credit is only available once an employee reaches a minimum employment period and the employee’s inclusion in a targeted group is certified by the applicable state. As these events often occur after the period the wages are earned, judgment is required in determining the amount of work opportunity credits accrued for in each period. We evaluate the accrual regularly throughout the year and make adjustments as needed.
Equity Method Investment
We account for our investment in PersolKelly Pte. Ltd. under the equity method of accounting on a one-quarter lag. We review our equity method investment for indicators of impairment on a quarterly basis or whenever events or circumstances indicate the carrying amount may be other-than-temporarily impaired. An impairment assessment requires the exercise of judgment related to financial trends, forecasts, relevant events, as well as any operating, economic, legal or regulatory changes that may have an impact on the investment. There were no indicators of an other-than-temporary impairment in 2020 or 2019. As of year-end 2020 and 2019, the equity method investment was $118.5 million and $117.2 million, respectively. See the Investment in PersolKelly Pte. Ltd. footnote in the notes to our consolidated financial statements.
Goodwill
We test goodwill for impairment annually and whenever events or circumstances make it more likely than not that an impairment may have occurred. Generally accepted accounting principles requireGAAP requires that goodwill be tested for impairment at a reporting unit level. For segments with a goodwill balance, we have determined that our reporting units are the same as our operating and reportable segments based on our organizational structure.structure or one level below our operating segments (the component level).
We may first use a qualitative assessment ("step zero test") for the annual impairment test if we have determined that it is more likely than not that the fair value for one or more reporting units is greater than their carrying value. In conducting the qualitative assessment, we assess the totality of relevant events and circumstances that affect the fair value or carrying value of the reporting unit. Such events and circumstances may include macroeconomic conditions, industry and market conditions, cost factors, overall financial performance, entity-specific events and events affecting a reporting unit.
If we elect to forgo the qualitative assessment for a reporting unit, goodwill is tested for impairment by comparing the estimated fair value of a reporting unit to its carrying value.value ("step one test"). If the estimated fair value of a reporting unit exceeds the carrying value of the net assets assigned to a reporting unit, goodwill is not considered impaired and no further testing is required. If the carrying value of the net assets assigned to a reporting unit exceeds the estimated fair value of a reporting unit, goodwill is deemed impaired and is written down to the extent of the difference.
DuringFor the first quarter of 2020, negative market reaction to the COVID-19 crisis, including declines in our common stock price, caused our market capitalization to decline significantly compared to the fourth quarter of 2019, causing a triggering event. Therefore, we performed an interim step one quantitative test, forwe determine the fair value of our reporting units with goodwill and determined thatusing the estimated fair values of both reporting units no longer exceeded their carrying values. Based on the result of our interim goodwill impairment test as of the first quarter of 2020, we recorded a goodwill impairment charge of $147.7 million to write off the entire goodwill balance.
To derive the estimated fair value of reporting units, we primarily relied on an income approach, which was validated through reconciliation to observable market capitalization data.approach. Under the income approach, estimated fair value is determined based on estimated future cash flows discounted by an estimated market participant weighted-average cost of capital, which reflects the overall level of inherent risk of the reporting unit being measured. Estimated future cash flows are based on our internal projection model and reflects management’s outlook for the reporting units. Assumptions and estimates about future cash flows and discount rates are complex and often subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changes in our business strategy and our internal forecasts. Our analysis used significant assumptions by reporting unit, including: expected future revenue and expense growth rates, profit margins and discount rate, forecasted capital expenditures and working capital.rate.
The goodwill resulting from the fourthacquisition of RocketPower during the first quarter of 2020,2022 was allocated to the Company electedOCG reportable segment and RocketPower was deemed to performbe a qualitative analysis (a "step zero" test)separate reporting unit. The goodwill resulting from the acquisition of PTS during the second quarter of 2022 was allocated to determine whetherthe Education reportable segment and PTS was deemed to be a further quantitative assessmentseparate reporting unit. The goodwill resulting from the acquisition of Softworld during the second quarter of 2021 was necessaryallocated to the SET reportable segment and Softworld was deemed to be a separate reporting unit. See the Acquisitions and Dispositions footnote in the notes to our consolidated financial statements for the reporting unit with goodwill. The step zero test included making judgments and assessments to determine whether any events or circumstances have occurred that makes it more likely than not that the fair value of a reporting unit is less than its carrying amount. As a result of this qualitative assessment, a step one quantitative analysis was not deemed necessary and the goodwill was not impaired.information.
We completed our annual impairment test for all reporting units with goodwill in the fourth quarter for the fiscal year ended 2019 and determined that goodwill was not impaired. In 2019, we2022. We performed a step one quantitative assessmenttest for the Americas StaffingSoftworld and GTSPTS reporting units. As a result of the quantitative assessment, we determined that the estimated fair value of the Softworld and PTS reporting units was more than its carrying value. Additionally, we performed a step zero qualitative analysis for the Education and RocketPower reporting units to determine whether a further quantitative analysis was necessary and concluded that a step one quantitative analysis was not necessary at that time. As a result of the quantitative and qualitative assessments, the Company determined goodwill related to these reporting units was not impaired at that time.
During 2022, customers within the high-tech industry vertical, in which RocketPower specializes, reduced or eliminated their full-time hiring, reducing demand for RocketPower's services, and on-going economic uncertainty has more broadly impacted the growth in demand for RPO in the near-term. These changes in market conditions therefore caused a triggering event requiring an interim impairment test for goodwill as of the third quarter of 2022. Job eliminations in the high-tech industry vertical continued during the fourth quarter of 2022, indicating a broad, sustained reduction in hiring was likely and is now expected to last through much of 2023, directly impacting RocketPower and the demand for RocketPower's services in this vertical. These changes in market conditions caused another triggering event requiring an interim impairment test for goodwill as of year-end 2022.
We performed an interim step one quantitative test for RocketPower’s goodwill and determined that the estimated fair value of the reporting unit no longer exceeded the carrying value as of third quarter-end and year-end 2022. Based on the result of our interim goodwill impairment test, we recorded a goodwill impairment charge of $30.7 million in the third quarter of 2022 and we recorded an additional goodwill impairment charge of $10.3 million to write off the remaining balance of RocketPower’s goodwill in the fourth quarter of 2022, for a total goodwill impairment charge of $41.0 million as of year-end 2022.
Our analysis used significant assumptions, including: expected future revenue growth rates, profit margins and discount rate. Although we believe the assumptions and estimates we have made are reasonable and appropriate, different assumptions and estimates could materially impact our reported financial results. Different assumptions of the anticipated future results and growth from our business could result in an impairment charge, which would decrease operating income and result in lower asset values on our consolidated balance sheet. The estimated fair value of the Softworld and PTS reporting units exceeds the carrying value by more than 10%. As a measure of sensitivity of the fair value for the Softworld and PTS reporting units, while holding all other assumptions constant, an increase in the discount rate of 100 basis points or a decrease of 100 basis points in the revenue growth rate assumptions for each forecasted period used to determine the fair value of both reporting units would not result in an impairment of goodwill.
We completed our annual impairment test for all reporting units with goodwill in the fourth quarter for the fiscal year ended 2021. We performed a step one quantitative test for the Softworld reporting unit. As a result of the quantitative assessment, we determined that the estimated fair value of the Softworld reporting unit was more than its carrying value. Additionally, we performed a step zero qualitative analysis for the Education reporting unit to determine whether a further quantitative analysis was necessary and concluded that a step one quantitative analysis was not necessary. As a result of the quantitative and qualitative assessments, the Company determined goodwill was not impaired as of year-end 2021.
At year-end 20202022 and 2019,2021, total goodwill amounted to $3.5$151.1 million and $127.8$114.8 million, respectively. See the Goodwill and Intangible Assets footnote in the notes to our consolidated financial statements for more information.
Litigation
Kelly is subject to legal proceedings, investigations and claims arising out of the normal course of business. Kelly routinely assesses the likelihood of any adverse judgments or outcomes to these matters, as well as ranges of probable losses. A determination of the amount of the accruals required, if any, for these contingencies is made after analysis of each known issue. Development of the analysis includes consideration of many factors including: potential exposure, the status of proceedings, negotiations, discussions with our outside counsel and results of similar litigation. The required accruals may change in the future due to new developments in each matter. For further discussion, see the Contingencies footnote in the notes to our consolidated financial statements. At year-end 20202022 and 2019,2021, the gross accrual for litigation costs amounted to $1.4$2.3 millionand $9.9$1.4 million, respectively, which areis included in accounts payable and accrued liabilities and in accrued workers’ compensation and other claims in the consolidated balance sheet.
NEW ACCOUNTING PRONOUNCEMENTS
See New Accounting Pronouncements footnote in the notes to our consolidated financial statements presented in Part II, Item 8 of this report for a description of new accounting pronouncements.
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
Certain statements contained herein and in our investor conference call related to these results are “forward-looking” statements within the meaning of the applicable securities laws and regulations. These forward-looking statements are based on current expectations and assumptions and are subject to a number of significant risks and uncertainties. Forward-looking statements include statements which are predictive in nature, which depend upon or refer to future events or conditions, or which include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “estimates,” or variations or negatives thereof or by similar or comparable words or phrases. In addition, any statements concerning future financial performance (including future revenues, earnings or growth rates), ongoing business strategies or prospects, and possible future actions by us that may be provided by management, including oral statements or other written materials released to the public, are also forward-looking statements. Forward-looking statements are based on current expectations and projections about future events and are subject to risks, uncertainties and assumptions about our Company and economic and market factors in the countries in which we do business, among other things. These statements are not guarantees of future performance, and we have no specific intention to update these statements.
Actual events and results may differ materially from those expressed or forecasted in forward-looking statements due to a number of factors. The principal important risk factors that could cause our actual performance and future events and actions to differ materially from such forward-looking statements include, but are not limited to, changing market and economic conditions, the recentimpact of the novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, disruption in the labor market and weakened demand for human capital resulting from technological advances, competition law risks, the impact of changes in laws and regulations (including federal, state and international tax laws), unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, or the risk of additional tax liabilities in excess of our estimates, our ability to achieve our business strategy, our ability to successfully develop new service offerings, material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with government or government contractors, the risk of damage to our brand,brands, our exposure to risks associated with services outside traditional staffing, including business process outsourcing, services of licensed professionals and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, our ability to effectively implement and manage our information technology strategy, the risks associated with past and future acquisitions, including risk of related impairment of goodwill and intangible assets, exposure to risks associated with certain equity investments, in equity affiliates including PersolKelly Pte. Ltd.,with strategic partners, risks associated with conducting business in foreign countries, including foreign currency fluctuations, the exposure to potential market and currency exchange risks relating to our investment in Persol Holdings, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, our ability to sustain critical business applications through our key data centers, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyberattacks or other breaches of network or information technology security, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this report and in our other filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we undertake no duty to update any forward-looking statement to conform the statement to actual results or changes in the Company’s expectations. Certain risk factors are discussed more fully under “Risk Factors” in Part I, Item 1A of this report.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
We are exposed to foreign currency risk primarily related to our foreign subsidiaries. Exchange rates impact the U.S. dollar value of our reported earnings, our investments in and held by subsidiaries, local currency denominated borrowings and intercompany transactions with and between subsidiaries. Our foreign subsidiaries primarily derive revenues and incur expenses within a single country and currency which, as a result, provide a natural hedge against currency risks in connection with normal business operations. Accordingly, changes in foreign currency rates vs. the U.S. dollar, euro or Swiss franc generally do not impact local cash flows. Intercompany transactions which create transactional foreign currency risk include services, royalties, loans, contributions and distributions.
In addition, we are exposed to interest rate risks through our use of the multi-currency line of credit and other borrowings. A hypothetical fluctuation of 10% of market interest rates would not have had a material impact on 20202022 earnings.
We are exposed to market and currency risks on our investment in Persol Holdings, which may be material. The investment is stated at fair value and is marked to market through net earnings. Foreign currency fluctuations on this yen-denominated investment are reflected as a component of other comprehensive income. See Fair Value Measurements footnote in the notes to our consolidated financial statements of this Annual Report on Form 10-K for further discussion.
We are exposed to market risk as a result of our obligation to pay benefits under our nonqualified deferred compensation plan and our related investments in company-owned variable universal life insurance policies. The obligation to employees increases and decreases based on movements in the equity and debt markets. The investments in mutual funds, as part of the
company-owned variable universal life insurance policies, are designed to mitigate, but not eliminate, this risk with offsetting gains and losses.
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
The financial statements and supplementary data required by this Item are set forth in the accompanying index on page 5042 of this filing and are presented in pages 51-100.43-95.
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE.
None.
ITEM 9A. CONTROLS AND PROCEDURES.
Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures
Based on their evaluation as of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) are effective at a reasonable assurance level.
Management’s Report on Internal Control Over Financial Reporting
Management’s report on internal control over financial reporting is presented preceding the consolidated financial statements on page 5143 of this report.
Attestation Report of Independent Registered Public Accounting Firm
PricewaterhouseCoopers LLP, independent registered public accounting firm, has audited the effectiveness of our internal control over financial reporting as of January 3, 2021,1, 2023, as stated in their report which appears herein.
Changes in Internal Control Over Financial Reporting
There were no changes in our internal control over financial reporting that occurred during our fourth fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
ITEM 9B. OTHER INFORMATION.
None.
ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS.
Not applicable.
PART III
Information required by Part III with respect to Directors, Executive Officers and Corporate Governance (Item 10), Executive Compensation (Item 11), Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters (Item 12), Certain Relationships and Related Transactions, and Director Independence (Item 13) and Principal Accounting Fees and Services (Item 14), except as set forth under the titles “Executive Officers of the Registrant,” which is included on pages 45-46,38-39, and “Code of Business Conduct and Ethics,” which is included on page 47,40, (Item 10), and except as set forth under the title “Equity Compensation Plan Information,” which is included on pages 47-48,page 40, (Item 12), is to be included in a definitive proxy statement filed not later than 120 days after the close of our fiscal year and the proxy statement, when filed, is incorporated in this report by reference.
ITEM 10. EXECUTIVE OFFICERS OF THE REGISTRANT.
The following individuals serve as executive officers of the Company as of January 3, 2021:1, 2023:
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| Name/Office | | Age | | Served as an Officer Since | | Business Experience During Last 5 Years |
Peter W. Quigley President and Chief Executive Officer | | 59 | | 2004 | | Served as officer of the Company. |
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Olivier G. Thirot Executive Vice President and Chief Financial Officer | | 59 | | 2008 | | Served as officer of the Company. |
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Peter M. Boland Senior Vice President Chief Marketing Officer | | 56 | | 2018 | | January 2018 - Present Served as officer of the Company.
January 2012 - June 2017 SVP Brand Marketing - Charles Schwab & Co., San Francisco, CA |
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James H. Bradley Senior Vice President Chief Administrative Officer | | 56 | | 1996 | | Served as officer of the Company. |
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Tammy L. Browning Senior Vice President President, KellyOCG | | 47 | | 2018 | | October 2018 - Present Served as officer of the Company.
October 2010 - April 2018 SVP Global Operations - Yoh |
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Timothy L. Dupree Senior Vice President President, Kelly Professional & Industrial | | 44 | | 2014 | | Served as officer of the Company. |
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Dinette Koolhaas Senior Vice President President, Kelly International | | 51 | | 2008 | | Served as officer of the Company. |
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| Name/Office | | Age | | Served as an Officer Since | | Business Experience During Last 5 Years |
Peter W. Quigley President and Chief Executive Officer | | 61 | | 2004 | | Served as officer of the Company. |
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Olivier G. Thirot Executive Vice President and Chief Financial Officer | | 61 | | 2008 | | Served as officer of the Company. |
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Peter M. Boland Senior Vice President Chief Marketing Officer | | 58 | | 2018 | | January 2018 - Present Served as officer of the Company.
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Amy J. Bouque
Senior Vice President
Chief People Officer | | 54 | | 2020 | | September 2020 - Present Served as officer of the Company.
January 2016 - August 2020 Executive Director - Talent Management - Ally Financial, Detroit Michigan |
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Tammy L. Browning Senior Vice President President, KellyOCG | | 49 | | 2018 | | October 2018 - Present Served as officer of the Company.
October 2010 - April 2018 SVP Global Operations - Yoh |
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Timothy L. Dupree Senior Vice President President, Kelly Professional & Industrial | | 46 | | 2014 | | Served as officer of the Company. |
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Dinette Koolhaas Senior Vice President President, Kelly International | | 53 | | 2008 | | Served as officer of the Company. |
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ITEM 10. EXECUTIVE OFFICERS OF THE REGISTRANT (continued)
| | Name/Office | Name/Office | | Age | | Served as an Officer Since | | Business Experience During Last 5 Years | Name/Office | | Age | | Served as an Officer Since | | Business Experience During Last 5 Years |
Daniel Hugo Malan Senior Vice President President, Kelly Science, Engineering & Technology | Daniel Hugo Malan Senior Vice President President, Kelly Science, Engineering & Technology | | 51 | | 2020 | | March 2020 - Present Served as officer of the Company.
December 2019 - February 2020 Managing Partner - Talent Capital Advisors
August 2018 - November 2019 Chief Operating Officer - Employbridge
December 2016 - July 2018 President, Commercial Business - Employbridge
November 2014 - November 2016 EVP & President - North America Staffing, CDI | Daniel Hugo Malan Senior Vice President President, Kelly Science, Engineering & Technology | | 53 | | 2020 | | March 2020 - Present Served as officer of the Company.
December 2019 - February 2020 Managing Partner - Talent Capital Advisors
August 2018 - November 2019 Chief Operating Officer - Employbridge
December 2016 - July 2018 President, Commercial Business - Employbridge
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| Darren L. Simons
Senior Vice President and Chief
Digital Officer | | Darren L. Simons
Senior Vice President and Chief
Digital Officer | | 52 | | 2021 | | July 2021 - Present
Served as officer of the Company.
July 2020 - July 2021
President - RDI Global Solutions
May 2019 - July 2020
President - Cielo
May 2014 - April 2019
SVP and President - CDI |
| Nicola M. Soares Senior Vice President President, Kelly Education | Nicola M. Soares Senior Vice President President, Kelly Education | | 52 | | 2011 | | Served as officer of the Company. | Nicola M. Soares Senior Vice President President, Kelly Education | | 54 | | 2011 | | Served as officer of the Company. |
| Vanessa P. Williams Senior Vice President General Counsel Assistant Secretary | Vanessa P. Williams Senior Vice President General Counsel Assistant Secretary | | 49 | | 2020 | | October 2020 - Present Served as officer of the Company.
February 2020 - September 2020 SVP, Division General Counsel- Transportation and Third Party Risk Management and Compliance - IHS Markit
December 2016 - February 2020 VP, Division General Counsel - Transportation - IHS Markit
February 2014 - December 2016 VP, Chief Legal Counsel & Global Privacy Officer - IHS Markit | Vanessa P. Williams Senior Vice President General Counsel Assistant Secretary | | 51 | | 2020 | | October 2020 - Present Served as officer of the Company.
February 2020 - September 2020 SVP, Division General Counsel- Transportation and Third Party Risk Management and Compliance - IHS Markit
December 2016 - February 2020 VP, Division General Counsel - Transportation - IHS Markit |
| Laura S. Lockhart Vice President, Corporate Controller and Chief Accounting Officer | Laura S. Lockhart Vice President, Corporate Controller and Chief Accounting Officer | | 51 | | 2008 | | Served as officer of the Company. | Laura S. Lockhart Vice President, Corporate Controller and Chief Accounting Officer | | 53 | | 2008 | | Served as officer of the Company. |
CODE OF BUSINESS CONDUCT AND ETHICS.
We have adopted a Code of Business Conduct and Ethics that applies to our directors, officers and employees, including our principal executive officer, principal financial officer and principal accounting officer or controller or persons performing similar functions. The Code of Business Conduct and Ethics is included as Exhibit 14 in the Index to Exhibits on page 101.96. We have posted our Code of Business Conduct and Ethics on our website at www.kellyservices.com. We intend to post any changes in or waivers from our Code of Business Conduct and Ethics applicable to any of these officers on our website.
ITEM 12. SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS.
Equity Compensation Plan Information
The following table shows the number of shares of our Class A common stock that may be issued upon the exercise of outstanding options, warrants and rights, the weighted-average exercise price of outstanding options, warrants and rights, and the number of securities remaining available for future issuance under our equity compensation plans as of the fiscal year end for 2020.
2022. | | | | | | | | | | | | | | | | | | | | |
| | | Number of securities to be issued upon exercise of outstanding options, warrants and rights | | Weighted-average exercise price of outstanding options, warrants and rights | | Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in the first column) |
Equity compensation plans approved by security holders - Evergreen provision (1), (2)
| | — | | | $ | — | | | — | |
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Equity compensation plans approved by security holders - Fixed Share provision(1), (3)(2) | | — | | | $ | — | | | 3,313,2492,705,794 | |
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Equity compensation plans not approved by security holders(4)(3) | | — | | | — | | | — | |
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| Total | | — | | | $ | — | | | 3,313,2492,705,794 | |
(1)The equity compensation plan approved by our stockholders is our Equity Incentive Plan.
(2)The Evergreen provision applied to shares granted prior to May 10, 2017, and the Equity Incentive Plan provided that the maximum number of shares available for grants, including restricted stock, was 15 percent of the outstanding Class A common stock, adjusted for plan activity over the preceding five years. The Company has no plans to issue additional shares under the Evergreen provision that was in effect prior to May 10, 2017.
The number of shares to be issued upon exercise of outstanding options, warrants and rights under the Evergreen provision excludes: 24,550 shares of restricted stock; zero shares of financial measure performance shares that have been earned but not yet vested, zero shares of total shareholder return performance awards, and 3,632 shares of single financial measure performance awards.
(3)The Fixed Share provision applies to shares granted on and after May 10, 2017, and the amended Equity Incentive Plan provides that the maximum number of shares available for grants is 4,700,000.
The number of shares to be issued upon exercise of outstanding options, warrants and rights under the Fixed Share provision excludes: 256,310607,154 shares of restricted stock; performance shares that have been earned but not yet vested totaling zero of8,388 financial measure performance awards, zero total shareholder return performance awards, and 136,22682,996 single financial measure performance awards; and performance shares granted to employees and not yet earned or
vested totaling 264,160893,573 shares of financial measure performance awards, calculated using an assumed maximum award performance level of 200%, where applicable, at January 3, 2021.1, 2023.
(4)(3)The Non-Employee Directors Deferred Compensation Plan is an equity compensation plan that has not been approved by our stockholders. This plan provides non-employee directors with the opportunity to defer all or a portion of the fees they receive. Participants may elect to have director fees that are paid in either cash or common stock, deferred into the plan. Participants choose from a list of investment funds as determined by the Company for their deferrals of cash. Deferrals of common stock must remain in common stock. Amounts deferred under the plan are subject to applicable tax withholding. The plan is intended to be a non-qualified deferred compensation arrangement in compliance with Section 409A of the Code. Shares acquired by participants in this plan will be issued from the share reserve stated in the Equity Incentive Plan.
PART IV
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES.
(a)The following documents are filed as part of this report:
(i)Financial statements:
Management’s Report on Internal Control Over Financial Reporting
Report of Independent Registered Public Accounting Firm (PCAOB ID 238)
Consolidated Statements of Earnings for the three fiscal years ended January 3, 20211, 2023
Consolidated Statements of Comprehensive Income for the three fiscal years ended January 3, 20211, 2023
Consolidated Balance Sheets at January 3, 20211, 2023 and December 29, 2019January 2, 2022
Consolidated Statements of Stockholders’ Equity for the three fiscal years ended January 3, 20211, 2023
Consolidated Statements of Cash Flows for the three fiscal years ended January 3, 20211, 2023
Notes to Consolidated Financial Statements
(ii)Financial Statement Schedule -
For the three fiscal years ended January 3, 2021:1, 2023:
Schedule II - Valuation Reserves
All other schedules are omitted because they are not applicable or the required information is shown in the financial statements or notes thereto.
(iii)The Exhibits are listed in the Index to Exhibits included beginning at page 101,96, which is incorporated herein by reference.
(b)The Index to Exhibits and required Exhibits are included following the Financial Statement Schedule beginning at page 10196 of this filing.
(c)None.
ITEM 16. FORM 10-K SUMMARY.
None.
KELLY SERVICES, INC. AND SUBSIDIARIES
INDEX TO FINANCIAL STATEMENTS AND
SUPPLEMENTAL SCHEDULE
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Management’s Report on Internal Control Over Financial Reporting
The management of Kelly Services, Inc. (the “Company”), is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is defined in Rules 13a-15(f) and 15d-15(f) promulgated under the Securities Exchange Act of 1934 as a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers and effected by the Company’s board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles and includes those policies and procedures that:
•Pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Company;
•Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and
•Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may change.
The Company completed the acquisition of RocketPower on March 7, 2022 and the acquisition of PTS on May 2, 2022. Under guidelines established by the SEC, companies are permitted to exclude acquisitions from their assessment of internal control over financial reporting during the first year of an acquisition while integrating the acquired company. Accordingly, we have excluded the acquired RocketPower and PTS businesses from our assessment and report on internal control over financial reporting for the year ending January 1, 2023. We are in the process of integrating RocketPower and PTS into our system of internal control over financial reporting. RocketPower and PTS both individually accounted for less than 1% of the Company's total assets as of January 1, 2023 and less than 1% of the Company's total revenue for the year ended 2022.
The Company’s management assessed the effectiveness of the Company’s internal control over financial reporting as of January 3, 2021.1, 2023. In making this assessment, the Company’s management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control-Integrated Framework (2013).
Based on our assessment, management determined that, as of January 3, 2021,1, 2023, the Company’s internal control over financial reporting was effective based on those criteria.
The effectiveness of the Company’s internal control over financial reporting as of January 3, 20211, 2023 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which appears on pages 52-54.44-46.
Report of Independent Registered Public Accounting Firm
To the Board of Directors and Stockholders of Kelly Services, Inc.
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheets of Kelly Services, Inc. and its subsidiaries (the “Company”) as of January 3, 20211, 2023 and December 29, 2019,January 2, 2022, and the related consolidated statements of earnings, comprehensive income, stockholders’ equity and cash flows for the years ended January 1, 2023, January 2, 2022, and January 3, 2021, December 29, 2019, and December 30, 2018, including the related notes and financial statement schedule listed in the accompanying index (collectively referred to as the “consolidated financial statements”). We also have audited the Company's internal control over financial reporting as of January 3, 2021,1, 2023, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of January 3, 20211, 2023 and December 29, 2019,January 2, 2022, and the results of its operations and its cash flows for the years ended January 1, 2023, January 2, 2022, and January 3, 2021 December 29, 2019, and December 30, 2018, in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of January 3, 2021,1, 2023, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.
Changes in Accounting Principles
As discussed in Note 26 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in 2019 and the manner in which it accounts for revenue from contracts with customers and investments in equity securities in 2018.
Basis for Opinions
The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
As described in Management’s Report on Internal Control Over Financial Reporting, management has excluded Rocket Power Holdings LLC and Rocket Power Ops LLC (collectively, RocketPower) and Pediatric Therapeutic Services (PTS) from its assessment of internal control over financial reporting as of January 1, 2023, because they were acquired by the Company in purchase business combinations during 2022. We have also excluded RocketPower and PTS from our audit of internal control over financial reporting. RocketPower and PTS are wholly-owned subsidiaries whose total assets and total revenues excluded from management’s assessment and our audit of internal control over financial reporting both individually represented less than 1% of the related consolidated financial statement amounts as of and for the year ended January 1, 2023.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Goodwill Interim Impairment Assessment – RocketPower Reporting Unit
As described in Notes 1, 4, and 9 to the consolidated financial statements, the Company’s goodwill balance was $151.1 million as of January 1, 2023, and the goodwill allocated to the RocketPower reporting unit was $41.0 million upon its March 2022 acquisition and $0 as of January 1, 2023. The Company performs its annual goodwill impairment testing in the fourth quarter each year and regularly assesses whenever events or circumstances make it more likely than not that an impairment may have occurred. If the carrying value of the net assets assigned to a reporting unit exceeds the estimated fair value of a reporting unit, goodwill is deemed impaired and is written down to the extent of the difference. During the third quarter of 2022, customers within the high-tech industry vertical in which RocketPower specializes reduced or eliminated their full-time hiring, reducing demand for RocketPower’s services, and on-going economic uncertainty has more broadly impacted the growth in demand for Recruitment Process Outsourcing (RPO) in the near-term. These changes in market conditions therefore caused a triggering event requiring an interim impairment test for goodwill. Based on the result of management’s interim goodwill impairment test as of third quarter 2022, management recorded a goodwill impairment charge of $30.7 million to write off a portion of RocketPower’s goodwill. Management determined the fair value of the RocketPower reporting unit using an income approach. Under the income approach, estimated fair value is determined based on estimated future cash flows discounted by an estimated market participant weighted-average cost of capital. Management’s analysis used the following significant assumptions: expected future revenue growth rates, profit margins and discount rate.
The principal considerations for our determination that performing procedures relating to the goodwill impairment assessment of the RocketPower reporting unit is a critical audit matter are (i) the significant judgment by management when developing the fair value estimate of the reporting unit; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and evaluating management’s significant assumptions related to expected future revenue growth rates, profit margins and discount rate; and (iii) the audit effort involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill impairment assessment, including controls over the valuation of theRocketPower reporting unit. These procedures also included, among others (i) testing management’s process for developing the fair value estimate of the reporting unit; (ii) evaluating the appropriateness of the income approach; (iii) testing the completeness and accuracy of underlying data used in the model; and (iv) evaluating the reasonableness of the significant assumptions used by management related to expected future revenue growth rates, profit margins, and discount rate. Evaluating management’s assumptions related to expected future revenue growth rates and profit margins involved evaluating whether the assumptions used by management were reasonable considering (i) the current and past performance of the reporting unit; (ii) the consistency with external market and industry data; and (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the evaluation of the Company’s income approach and the discount rate significant assumption.
Workers’ Compensation
As described in Note 1 to the consolidated financial statements, in the U.S., the Company has a combination of insurance and self-insurance contracts under which they effectively bear the first $1.0 million of risk per single accident. Management establishes the accrual for workers’ compensation claims utilizing actuarial methods to estimate the undiscounted future cash payments that will be made to satisfy the claims, including an allowance for incurred-but-not-reported claims. As of January 3, 2021, the accrual for workers’ compensation, net of related receivables, is $54.6 million. Management
retains an independent consulting actuary to establish loss development factors and loss rates, based on historical claims experience as well as industry experience, and applies those factors to current claims information to derive an estimate of the ultimate claims liability. In preparing the estimates, the consulting actuary considers a number of assumptions and multiple generally accepted actuarial methods in the course of preparing the loss forecast for claims. When claims exceed the applicable loss limit or self-insured retention and realization of recovery of the claim from existing insurance policies is deemed probable, management records a receivable from the insurance company for the excess amount. Management evaluates the accrual quarterly throughout the year and makes adjustments as needed. As disclosed by management, as of January 1, 2023, the accrual for accrued workers’ compensation, net of related receivables, is $43.3 million.
The principal considerations for our determination that performing procedures relating to workers’ compensation is a critical audit matter are (i) the significant judgment by management when determining the actuarial methods and the significant assumptions to use in establishing the accrual for workers’ compensation claims; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and evaluating management’s actuarial methods and significant assumptions related to the loss development factors;factors and loss rates; and (iii) the audit effort involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s accrual for workers’ compensation claims, including controls over the actuarial methods and development of significant assumptions. These procedures also included, among others (i) the involvement of professionals with specialized skill and knowledge to assist in developing an independent estimate for the accrual for workers’ compensation claims and (ii) comparing the independent estimate to management’s estimate to evaluate the reasonableness of management’s estimate. Developing the independent estimate involved (i) testing the completeness and accuracy of underlying data provided by management; (ii) evaluating management’s actuarial methods and significant assumptions related to the loss development factors;factors and loss rates; and (iii) independently developing the loss development factors and loss rates and actuarial methods used.
Goodwill Impairment Assessment - Americas Staffing and Global Talent Solutions (“GTS”) Reporting Units
As described in Note 10 to the consolidated financial statements, the Company’s consolidated goodwill balance was $3.5 million as of January 3, 2021. Management performs its annual goodwill impairment testing in the fourth quarter each year and regularly assesses whenever events or circumstances make it more likely than not that an impairment may have occurred. During the first quarter of 2020, negative market reaction to the COVID-19 crisis, including declines in the Company’s common stock price, caused the market capitalization to decline significantly compared to the fourth quarter of 2019, causing a triggering event. Therefore, management performed an interim step one quantitative test for reporting units with goodwill, Americas Staffing and GTS, and determined that the estimated fair values of both reporting units no longer exceeded their carrying values. Based on the result of the interim goodwill impairment test in the first quarter of 2020, management recorded a goodwill impairment charge of $147.7 million to write off goodwill for both reporting units. Management determined the fair value of each reporting unit using the income approach, which was validated through reconciliation to observable market
capitalization data. Management’s analysis used significant assumptions including expected future revenue and expense growth rates, profit margins, discount rate, forecasted capital expenditures and working capital.
The principal considerations for our determination that performing procedures relating to the goodwill impairment assessment for the Americas Staffing and GTS reporting units is a critical audit matter are (i) the significant judgment by management when developing the fair value measurement of the reporting units; (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures and evaluating management’s significant assumptions related to expected future revenue growth rates, profit margins and the discount rate; and (iii) the audit effort involved the use of professionals with specialized skill and knowledge.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill impairment assessment, including controls over the valuation of the Americas Staffing and GTS reporting units. These procedures also included, among others (i) testing management’s process for developing the fair value measurement of the reporting units; (ii) evaluating the appropriateness of the income approach, including testing management’s reconciliation to observable market capitalization data; (iii) testing the completeness and accuracy of underlying data used in the model; and (iv) evaluating the significant assumptions used by management related to the expected future revenue growth rates, profit margins and the discount rate. Evaluating management’s assumptions related to the expected future revenue growth rates and profit margins involved evaluating whether the assumptions used by management were reasonable considering (i) the current and past performance of the reporting units; (ii) the consistency with external market and industry data; and (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the evaluation of management’s income approach and the discount rate assumption.
/s/ PricewaterhouseCoopers LLP
Detroit, Michigan
February 18, 202116, 2023
We have served as the Company’s auditor since 1960.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars except per share items) | | (In millions of dollars except per share items) |
| Revenue from services | Revenue from services | $ | 4,516.0 | | | $ | 5,355.6 | | | $ | 5,513.9 | | Revenue from services | $ | 4,965.4 | | | $ | 4,909.7 | | | $ | 4,516.0 | |
| | Cost of services | Cost of services | 3,688.4 | | | 4,387.2 | | | 4,541.7 | | Cost of services | 3,953.6 | | | 3,990.5 | | | 3,688.4 | |
| | Gross profit | Gross profit | 827.6 | | | 968.4 | | | 972.2 | | Gross profit | 1,011.8 | | | 919.2 | | | 827.6 | |
| | Selling, general and administrative expenses | Selling, general and administrative expenses | 805.6 | | | 883.1 | | | 884.8 | | Selling, general and administrative expenses | 943.5 | | | 870.6 | | | 805.6 | |
| | Goodwill impairment charge | Goodwill impairment charge | 147.7 | | | 0 | | | 0 | | Goodwill impairment charge | 41.0 | | | — | | | 147.7 | |
| | Gain on sale of assets | Gain on sale of assets | (32.1) | | | (12.3) | | | 0 | | Gain on sale of assets | (6.2) | | | — | | | (32.1) | |
| | Asset impairment charge | 0 | | | 15.8 | | | 0 | | |
| Loss on disposal | | Loss on disposal | 18.7 | | | — | | | — | |
| | Earnings (loss) from operations | Earnings (loss) from operations | (93.6) | | | 81.8 | | | 87.4 | | Earnings (loss) from operations | 14.8 | | | 48.6 | | | (93.6) | |
| | Gain (loss) on investment in Persol Holdings | Gain (loss) on investment in Persol Holdings | (16.6) | | | 35.8 | | | (96.2) | | Gain (loss) on investment in Persol Holdings | (67.2) | | | 121.8 | | | (16.6) | |
| | Gain on insurance settlement | | Gain on insurance settlement | — | | | 19.0 | | | — | |
| | Loss on currency translation from liquidation of subsidiary | | Loss on currency translation from liquidation of subsidiary | (20.4) | | | — | | | — | |
| | Other income (expense), net | Other income (expense), net | 3.4 | | | (1.2) | | | (0.6) | | Other income (expense), net | 1.6 | | | (3.6) | | | 3.4 | |
| | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | (106.8) | | | 116.4 | | | (9.4) | | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | (71.2) | | | 185.8 | | | (106.8) | |
| | Income tax expense (benefit) | Income tax expense (benefit) | (34.0) | | | 0.4 | | | (27.1) | | Income tax expense (benefit) | (7.9) | | | 35.1 | | | (34.0) | |
| | Net earnings before equity in net earnings (loss) of affiliate | (72.8) | | | 116.0 | | | 17.7 | | |
| Net earnings (loss) before equity in net earnings (loss) of affiliate | | Net earnings (loss) before equity in net earnings (loss) of affiliate | (63.3) | | | 150.7 | | | (72.8) | |
| | Equity in net earnings (loss) of affiliate | Equity in net earnings (loss) of affiliate | 0.8 | | | (3.6) | | | 5.2 | | Equity in net earnings (loss) of affiliate | 0.8 | | | 5.4 | | | 0.8 | |
| | | Net earnings (loss) | Net earnings (loss) | $ | (72.0) | | | $ | 112.4 | | | $ | 22.9 | | Net earnings (loss) | $ | (62.5) | | | $ | 156.1 | | | $ | (72.0) | |
| | Basic earnings (loss) per share | Basic earnings (loss) per share | $ | (1.83) | | | $ | 2.85 | | | $ | 0.59 | | Basic earnings (loss) per share | $ | (1.64) | | | $ | 3.93 | | | $ | (1.83) | |
| | Diluted earnings (loss) per share | Diluted earnings (loss) per share | $ | (1.83) | | | $ | 2.84 | | | $ | 0.58 | | Diluted earnings (loss) per share | $ | (1.64) | | | $ | 3.91 | | | $ | (1.83) | |
| | | Average shares outstanding (millions): | Average shares outstanding (millions): | | | | | | Average shares outstanding (millions): | | | | | |
| Basic | Basic | 39.3 | | | 39.1 | | | 38.8 | | Basic | 38.1 | | | 39.4 | | | 39.3 | |
| Diluted | Diluted | 39.3 | | | 39.2 | | | 39.1 | | Diluted | 38.1 | | | 39.5 | | | 39.3 | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Net earnings (loss) | Net earnings (loss) | $ | (72.0) | | | $ | 112.4 | | | $ | 22.9 | | Net earnings (loss) | $ | (62.5) | | | $ | 156.1 | | | $ | (72.0) | |
| | Other comprehensive income (loss), net of tax: | Other comprehensive income (loss), net of tax: | | | | | | Other comprehensive income (loss), net of tax: | | | | | |
| Foreign currency translation adjustments, net of tax expense of $0.2 million, tax benefit of $0.1 million and tax benefit of $0.4 million, respectively | 13.9 | | | 2.5 | | | (8.4) | | |
| Less: Reclassification adjustments included in net earnings | (1.5) | | | 0 | | | (0.4) | | |
| Foreign currency translation adjustments, net of tax benefit of $0.2 million and tax expense of $0.1 million and $0.2 million, respectively | | Foreign currency translation adjustments, net of tax benefit of $0.2 million and tax expense of $0.1 million and $0.2 million, respectively | (7.5) | | | (24.2) | | | 13.9 | |
| Less: Reclassification adjustments included in net earnings (loss) - liquidation of Japan subsidiary | | Less: Reclassification adjustments included in net earnings (loss) - liquidation of Japan subsidiary | 20.4 | | | — | | | — | |
| Less: Reclassification adjustments included in net earnings (loss) - equity method investment and other | | Less: Reclassification adjustments included in net earnings (loss) - equity method investment and other | 4.7 | | | — | | | (1.5) | |
| Foreign currency translation adjustments | Foreign currency translation adjustments | 12.4 | | | 2.5 | | | (8.8) | | Foreign currency translation adjustments | 17.6 | | | (24.2) | | | 12.4 | |
| | | Pension liability adjustments, net of tax benefit of $0.1 million, tax benefit of $0.3 million and tax expense of $0.2 million, respectively | (0.9) | | | (1.3) | | | 0.8 | | |
| Pension liability adjustments, net of tax expense of $0.5 million and $0.2 million, respectively and tax benefit of $0.1 million | | Pension liability adjustments, net of tax expense of $0.5 million and $0.2 million, respectively and tax benefit of $0.1 million | 1.5 | | | 0.5 | | | (0.9) | |
| Less: Reclassification adjustments included in net earnings | Less: Reclassification adjustments included in net earnings | 0.1 | | | 0.1 | | | 0.1 | | Less: Reclassification adjustments included in net earnings | 0.1 | | | 0.2 | | | 0.1 | |
| Pension liability adjustments | Pension liability adjustments | (0.8) | | | (1.2) | | | 0.9 | | Pension liability adjustments | 1.6 | | | 0.7 | | | (0.8) | |
| | Other comprehensive income (loss), net of tax | Other comprehensive income (loss), net of tax | 11.6 | | | 1.3 | | | (7.9) | | Other comprehensive income (loss), net of tax | 19.2 | | | (23.5) | | | 11.6 | |
| | Comprehensive income (loss) | Comprehensive income (loss) | $ | (60.4) | | | $ | 113.7 | | | $ | 15.0 | | Comprehensive income (loss) | $ | (43.3) | | | $ | 132.6 | | | $ | (60.4) | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
| | | | | | | | | | | |
| | 2020 | | 2019 |
| | (In millions of dollars) |
| Assets | | | |
| Current Assets | | | |
| Cash and equivalents | $ | 223.0 | | | $ | 25.8 | |
| Trade accounts receivable, less allowances of $13.3 million and $12.9 million, respectively | 1,265.2 | | | 1,282.2 | |
| Prepaid expenses and other current assets | 61.4 | | | 76.5 | |
| | | |
| Properties held for sale | 0 | | | 21.2 | |
| Total current assets | 1,549.6 | | | 1,405.7 | |
| | | |
| Noncurrent Assets | | | |
| Property and equipment: | | | |
| Property and equipment | 222.3 | | | 225.8 | |
| Accumulated depreciation | (181.3) | | | (182.7) | |
| Net property and equipment | 41.0 | | | 43.1 | |
| Operating lease right-of-use assets | 83.2 | | | 60.4 | |
| Deferred taxes | 282.0 | | | 229.1 | |
| Goodwill, net | 3.5 | | | 127.8 | |
| Investment in Persol Holdings | 164.2 | | | 173.2 | |
| Investment in equity affiliate | 118.5 | | | 117.2 | |
| Other assets | 319.9 | | | 324.1 | |
| Total noncurrent assets | 1,012.3 | | | 1,074.9 | |
| | | |
| Total Assets | $ | 2,561.9 | | | $ | 2,480.6 | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
| | | | | | | | | | | |
| 2020 | | 2019 |
| (In millions of dollars) |
| Liabilities and Stockholders' Equity | | | |
| Current Liabilities | | | |
| Short-term borrowings | $ | 0.3 | | | $ | 1.9 | |
| Accounts payable and accrued liabilities | 536.8 | | | 503.6 | |
| Operating lease liabilities | 19.6 | | | 20.1 | |
| Accrued payroll and related taxes | 293.0 | | | 267.6 | |
| Accrued workers' compensation and other claims | 22.7 | | | 25.7 | |
| Income and other taxes | 53.2 | | | 65.2 | |
| Total current liabilities | 925.6 | | | 884.1 | |
| | | |
| Noncurrent Liabilities | | | |
| Operating lease liabilities | 67.5 | | | 43.3 | |
| Accrued payroll and related taxes | 58.5 | | | 0 | |
| Accrued workers' compensation and other claims | 42.2 | | | 45.8 | |
| Accrued retirement benefits | 205.8 | | | 187.4 | |
| Other long-term liabilities | 59.3 | | | 55.5 | |
| Total noncurrent liabilities | 433.3 | | | 332.0 | |
| | | |
| Commitments and contingencies (See Commitments and Contingencies footnotes) | 0 | | 0 |
| | | |
| Stockholders' Equity | | | |
| Capital stock, $1.00 par value | | | |
| Class A common stock, 100.0 million shares authorized; 36.7 million shares issued at 2020 and 36.6 million at 2019 | 36.7 | | | 36.6 | |
| Class B common stock, 10.0 million shares authorized; 3.4 million shares issued at 2020 and 3.5 million at 2019 | 3.4 | | | 3.5 | |
| Treasury stock, at cost | | | |
| Class A common stock, 0.8 million shares at 2020 and 1.0 million at 2019 | (16.5) | | | (20.3) | |
| Class B common stock | (0.6) | | | (0.6) | |
| Paid-in capital | 21.3 | | | 22.5 | |
| Earnings invested in the business | 1,162.9 | | | 1,238.6 | |
| Accumulated other comprehensive income (loss) | (4.2) | | | (15.8) | |
| Total stockholders' equity | 1,203.0 | | | 1,264.5 | |
| | | |
| Total Liabilities and Stockholders' Equity | $ | 2,561.9 | | | $ | 2,480.6 | |
| | | | | | | | | | | |
| | 2022 | | 2021 |
| | (In millions of dollars) |
| Assets | | | |
| Current Assets | | | |
| Cash and equivalents | $ | 153.7 | | | $ | 112.7 | |
| Trade accounts receivable, less allowances of $11.2 million and $12.6 million, respectively | 1,491.6 | | | 1,423.2 | |
| Prepaid expenses and other current assets | 69.9 | | | 52.8 | |
| | | |
| | | |
| Total current assets | 1,715.2 | | | 1,588.7 | |
| | | |
| Noncurrent Assets | | | |
| Property and equipment: | | | |
| Property and equipment | 166.8 | | | 205.1 | |
| Accumulated depreciation | (139.0) | | | (169.8) | |
| Net property and equipment | 27.8 | | | 35.3 | |
| Operating lease right-of-use assets | 66.8 | | | 75.8 | |
| Deferred taxes | 299.7 | | | 302.8 | |
| Goodwill, net | 151.1 | | | 114.8 | |
| Investment in Persol Holdings | — | | | 264.3 | |
| Investment in equity affiliate | — | | | 123.4 | |
| Other assets | 403.2 | | | 389.1 | |
| Total noncurrent assets | 948.6 | | | 1,305.5 | |
| | | |
| Total Assets | $ | 2,663.8 | | | $ | 2,894.2 | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
| | | | | | | | | | | |
| 2022 | | 2021 |
| (In millions of dollars) |
| Liabilities and Stockholders' Equity | | | |
| Current Liabilities | | | |
| Short-term borrowings | $ | 0.7 | | | $ | — | |
| Accounts payable and accrued liabilities | 723.3 | | | 687.2 | |
| Operating lease liabilities | 14.7 | | | 17.5 | |
| Accrued payroll and related taxes | 315.8 | | | 318.4 | |
| Accrued workers' compensation and other claims | 22.9 | | | 20.8 | |
| Income and other taxes | 51.4 | | | 51.3 | |
| Total current liabilities | 1,128.8 | | | 1,095.2 | |
| | | |
| Noncurrent Liabilities | | | |
| Operating lease liabilities | 55.0 | | | 61.4 | |
| Accrued payroll and related taxes | — | | | 57.6 | |
| Accrued workers' compensation and other claims | 40.7 | | | 37.0 | |
| Accrued retirement benefits | 174.1 | | | 220.0 | |
| Other long-term liabilities | 11.0 | | | 86.8 | |
| Total noncurrent liabilities | 280.8 | | | 462.8 | |
| | | |
| Commitments and contingencies (See Commitments and Contingencies footnotes) | | | |
| | | |
| Stockholders' Equity | | | |
| Capital stock, $1.00 par value | | | |
| Class A common stock, 100.0 million shares authorized; 35.1 million shares issued at 2022 and 36.7 million shares issued at 2021 | 35.1 | | | 36.7 | |
| Class B common stock, 10.0 million shares authorized; 3.4 million shares issued at 2022 and 2021 | 3.4 | | | 3.4 | |
| Treasury stock, at cost | | | |
| Class A common stock, 1.0 million shares at 2022 and 0.7 million shares at 2021 | (19.5) | | | (14.5) | |
| Class B common stock | (0.6) | | | (0.6) | |
| Paid-in capital | 28.0 | | | 23.9 | |
| Earnings invested in the business | 1,216.3 | | | 1,315.0 | |
| Accumulated other comprehensive income (loss) | (8.5) | | | (27.7) | |
| Total stockholders' equity | 1,254.2 | | | 1,336.2 | |
| | | |
| Total Liabilities and Stockholders' Equity | $ | 2,663.8 | | | $ | 2,894.2 | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
| | | | | | | | | | | | | | | | | |
| | 2020 | | 2019 | | 2018 |
| | (In millions of dollars) |
| Capital Stock | | | | | |
| Class A common stock | | | | | |
| Balance at beginning of year | $ | 36.6 | | | $ | 36.6 | | | $ | 36.6 | |
| Conversions from Class B | 0.1 | | | — | | | — | |
| Balance at end of year | 36.7 | | | 36.6 | | | 36.6 | |
| | | | | |
| Class B common stock | | | | | |
| Balance at beginning of year | 3.5 | | | 3.5 | | | 3.5 | |
| Conversions to Class A | (0.1) | | | — | | | — | |
| Balance at end of year | 3.4 | | | 3.5 | | | 3.5 | |
| | | | | |
| Treasury Stock | | | | | |
| Class A common stock | | | | | |
| Balance at beginning of year | (20.3) | | | (25.4) | | | (34.6) | |
| Net issuance of stock awards | 3.8 | | | 5.1 | | | 9.2 | |
| Balance at end of year | (16.5) | | | (20.3) | | | (25.4) | |
| | | | | |
| Class B common stock | | | | | |
| Balance at beginning of year | (0.6) | | | (0.6) | | | (0.6) | |
| Net issuance of stock awards | 0 | | | 0 | | | 0 | |
| Balance at end of year | (0.6) | | | (0.6) | | | (0.6) | |
| | | | | |
| Paid-in Capital | | | | | |
| Balance at beginning of year | 22.5 | | | 24.4 | | | 32.2 | |
| Net issuance of stock awards | (1.2) | | | (1.9) | | | (7.8) | |
| Balance at end of year | 21.3 | | | 22.5 | | | 24.4 | |
| | | | | |
| Earnings Invested in the Business | | | | | |
| Balance at beginning of year | 1,238.6 | | | 1,138.1 | | | 983.6 | |
| Cumulative-effect adjustment from adoption of ASU 2016-13, Credit Losses | (0.7) | | | — | | | — | |
| Cumulative-effect adjustment from adoption of ASU 2016-01, Financial Instruments | — | | | — | | | 140.0 | |
| Cumulative-effect adjustment from adoption of ASU 2014-09, Revenue | — | | | — | | | 3.4 | |
| Net earnings (loss) | (72.0) | | | 112.4 | | | 22.9 | |
| Dividends | (3.0) | | | (11.9) | | | (11.8) | |
| Balance at end of year | 1,162.9 | | | 1,238.6 | | | 1,138.1 | |
| | | | | |
| Accumulated Other Comprehensive Income (Loss) | | | | | |
| Balance at beginning of year | (15.8) | | | (17.1) | | | 130.8 | |
| Cumulative-effect adjustment from adoption of ASU 2016-01, Financial Instruments | — | | | — | | | (140.0) | |
| Other comprehensive income (loss), net of tax | 11.6 | | | 1.3 | | | (7.9) | |
| Balance at end of year | (4.2) | | | (15.8) | | | (17.1) | |
| Stockholders’ Equity at end of year | $ | 1,203.0 | | | $ | 1,264.5 | | | $ | 1,159.5 | |
| | | | | | | | | | | | | | | | | |
| | 2022 | | 2021 | | 2020 |
| | (In millions of dollars) |
| Capital Stock | | | | | |
| Class A common stock | | | | | |
| Balance at beginning of year | $ | 36.7 | | | $ | 36.7 | | | $ | 36.6 | |
| Conversions from Class B | — | | | — | | | 0.1 | |
| Share retirement | (1.6) | | | — | | | — | |
| Balance at end of year | 35.1 | | | 36.7 | | | 36.7 | |
| | | | | |
| Class B common stock | | | | | |
| Balance at beginning of year | 3.4 | | | 3.4 | | | 3.5 | |
| Conversions to Class A | — | | | — | | | (0.1) | |
| Balance at end of year | 3.4 | | | 3.4 | | | 3.4 | |
| | | | | |
| Treasury Stock | | | | | |
| Class A common stock | | | | | |
| Balance at beginning of year | (14.5) | | | (16.5) | | | (20.3) | |
| Net issuance of stock awards | 2.8 | | | 2.0 | | | 3.8 | |
| Purchase of treasury stock | (7.8) | | | — | | | — | |
| Balance at end of year | (19.5) | | | (14.5) | | | (16.5) | |
| | | | | |
| Class B common stock | | | | | |
| Balance at beginning of year | (0.6) | | | (0.6) | | | (0.6) | |
| Net issuance of stock awards | — | | | — | | | — | |
| Balance at end of year | (0.6) | | | (0.6) | | | (0.6) | |
| | | | | |
| Paid-in Capital | | | | | |
| Balance at beginning of year | 23.9 | | | 21.3 | | | 22.5 | |
| Net issuance of stock awards | 4.1 | | | 2.6 | | | (1.2) | |
| Balance at end of year | 28.0 | | | 23.9 | | | 21.3 | |
| | | | | |
| Earnings Invested in the Business | | | | | |
| Balance at beginning of year | 1,315.0 | | | 1,162.9 | | | 1,238.6 | |
| Cumulative-effect adjustment from adoption of ASU 2016-13, Credit Losses | — | | | — | | | (0.7) | |
| | | | | |
| | | | | |
| Net earnings (loss) | (62.5) | | | 156.1 | | | (72.0) | |
| Dividends | (10.6) | | | (4.0) | | | (3.0) | |
| Share retirement | (25.6) | | | — | | | — | |
| Balance at end of year | 1,216.3 | | | 1,315.0 | | | 1,162.9 | |
| | | | | |
| Accumulated Other Comprehensive Income (Loss) | | | | | |
| Balance at beginning of year | (27.7) | | | (4.2) | | | (15.8) | |
| | | | | |
| Other comprehensive income (loss), net of tax | 19.2 | | | (23.5) | | | 11.6 | |
| Balance at end of year | (8.5) | | | (27.7) | | | (4.2) | |
| Stockholders’ Equity at end of year | $ | 1,254.2 | | | $ | 1,336.2 | | | $ | 1,203.0 | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
| | | | | | | | | | | | | | | | | |
| | 2020 | | 2019 | | 2018 |
| | (In millions of dollars) |
| Cash flows from operating activities: | | | | | |
| Net earnings (loss) | $ | (72.0) | | | $ | 112.4 | | | $ | 22.9 | |
| Adjustments to reconcile net earnings to net cash from operating activities: | | | | | |
| Goodwill impairment charge | 147.7 | | | 0 | | | 0 | |
| Deferred income taxes | (57.1) | | | (18.3) | | | (47.5) | |
| Depreciation and amortization | 24.2 | | | 31.6 | | | 26.2 | |
| Operating lease asset amortization | 21.1 | | | 22.3 | | | 0 | |
| Provision for credit losses and sales allowances | 12.8 | | | 4.1 | | | 3.0 | |
| Stock-based compensation | 3.9 | | | 5.6 | | | 8.1 | |
| (Gain) loss on investment in Persol Holdings | 16.6 | | | (35.8) | | | 96.2 | |
| (Gain) loss on sale of assets | (32.1) | | | (12.3) | | | 0 | |
| Asset impairment charge | 0 | | | 15.8 | | | 0 | |
| Equity in net (earnings) loss of PersolKelly Pte. Ltd. | (0.8) | | | 3.6 | | | (5.2) | |
| Other, net | 1.4 | | | (0.4) | | | (0.8) | |
| Changes in operating assets and liabilities, net of acquisitions | 120.3 | | | (26.4) | | | (41.5) | |
| | | | | |
| Net cash from operating activities | 186.0 | | | 102.2 | | | 61.4 | |
| | | | | |
| Cash flows from investing activities: | | | | | |
| Capital expenditures | (15.5) | | | (20.0) | | | (25.6) | |
| Proceeds from sale of assets | 55.5 | | | 13.8 | | | 0 | |
| Acquisition of companies, net of cash received | (39.2) | | | (86.4) | | | 0 | |
| Proceeds from company-owned life insurance | 2.3 | | | 3.0 | | | 7.9 | |
| Proceeds from sale of Brazil, net of cash disposed | 1.2 | | | 0 | | | 0 | |
| Proceeds (payments) related to loans to equity affiliate | 5.6 | | | (4.4) | | | (7.0) | |
| Investment in equity securities | (0.2) | | | (1.0) | | | (5.0) | |
| Other investing activities | 0.1 | | | 0.7 | | | (0.1) | |
| | | | | |
| Net cash from (used in) investing activities | 9.8 | | | (94.3) | | | (29.8) | |
| | | | | |
| Cash flows from financing activities: | | | | | |
| Net change in short-term borrowings | (1.7) | | | (0.3) | | | (7.8) | |
| Financing lease payments | (2.0) | | | (0.7) | | | 0 | |
| Dividend payments | (3.0) | | | (11.9) | | | (11.8) | |
| Payments of tax withholding for stock awards | (1.2) | | | (2.5) | | | (6.9) | |
| Other financing activities | (0.2) | | | (0.7) | | | 0 | |
| | | | | |
| Net cash used in financing activities | (8.1) | | | (16.1) | | | (26.5) | |
| | | | | |
| Effect of exchange rates on cash, cash equivalents and restricted cash | 9.4 | | | (0.9) | | | (1.9) | |
| | | | | |
| Net change in cash, cash equivalents and restricted cash | 197.1 | | | (9.1) | | | 3.2 | |
| Cash, cash equivalents and restricted cash at beginning of year | 31.0 | | | 40.1 | | | 36.9 | |
| | | | | |
Cash, cash equivalents and restricted cash at end of year (1) | $ | 228.1 | | | $ | 31.0 | | | $ | 40.1 | |
| | | | | | | | | | | | | | | | | |
| | 2022 | | 2021 | | 2020 |
| | (In millions of dollars) |
| Cash flows from operating activities: | | | | | |
| Net earnings (loss) | $ | (62.5) | | | $ | 156.1 | | | $ | (72.0) | |
| Adjustments to reconcile net earnings to net cash from operating activities: | | | | | |
| Goodwill impairment charge | 41.0 | | | — | | | 147.7 | |
| Deferred income taxes | (72.1) | | | 21.6 | | | (57.1) | |
| Loss on disposal | 18.7 | | | — | | | — | |
| Depreciation and amortization | 33.4 | | | 29.8 | | | 24.2 | |
| Operating lease asset amortization | 18.5 | | | 21.2 | | | 21.1 | |
| Provision for credit losses and sales allowances | 1.5 | | | 1.6 | | | 12.8 | |
| Stock-based compensation | 7.8 | | | 5.1 | | | 3.9 | |
| (Gain) loss on investment in Persol Holdings | 67.2 | | | (121.8) | | | 16.6 | |
| Loss on cumulative translation adjustment reversal | 20.4 | | | — | | | — | |
| Gain on foreign currency remeasurement | (5.5) | | | — | | | — | |
| Gain on insurance settlement | — | | | (19.0) | | | — | |
| Gain on sale of assets | (6.2) | | | — | | | (32.1) | |
| Equity in net (earnings) loss of PersolKelly Pte. Ltd. | (0.8) | | | (5.4) | | | (0.8) | |
| Other, net | 3.3 | | | 6.0 | | | 1.4 | |
| Changes in operating assets and liabilities, net of acquisitions | (141.0) | | | (10.2) | | | 120.3 | |
| | | | | |
| Net cash (used in) from operating activities | (76.3) | | | 85.0 | | | 186.0 | |
| | | | | |
| Cash flows from investing activities: | | | | | |
| Capital expenditures | (12.0) | | | (11.2) | | | (15.5) | |
| Proceeds from sale of assets | 10.1 | | | — | | | 55.5 | |
| Acquisition of companies, net of cash received | (143.1) | | | (213.0) | | | (39.2) | |
| Cash disposed from sale of Russia, net of proceeds | (6.0) | | | — | | | — | |
| Proceeds from sale of Persol Holdings investment | 196.9 | | | — | | | — | |
| Proceeds from sale of equity method investment | 119.5 | | | — | | | — | |
| Proceeds from company-owned life insurance | 1.5 | | | 12.2 | | | 2.3 | |
| Proceeds from insurance settlement | — | | | 19.0 | | | — | |
| Proceeds from sale of Brazil, net of cash disposed | — | | | — | | | 1.2 | |
| Proceeds (payments) related to loans to equity affiliate | — | | | 5.9 | | | 5.6 | |
| Proceeds from (investment in) equity securities | — | | | 5.0 | | | (0.2) | |
| Other investing activities | 0.6 | | | 1.4 | | | 0.1 | |
| | | | | |
| Net cash from (used in) investing activities | 167.5 | | | (180.7) | | | 9.8 | |
| | | | | |
| Cash flows from financing activities: | | | | | |
| Net change in short-term borrowings | 0.8 | | | (0.2) | | | (1.7) | |
| Financing lease payments | (1.4) | | | (1.5) | | | (2.0) | |
| Dividend payments | (10.6) | | | (4.0) | | | (3.0) | |
| Payments of tax withholding for stock awards | (0.9) | | | (0.6) | | | (1.2) | |
| Buyback of common shares | (27.2) | | | — | | | — | |
| Purchase of treasury stock | (7.8) | | | — | | | — | |
| | | | | |
| Contingent consideration payments | (3.3) | | | (1.6) | | | — | |
| Other financing activities | (0.2) | | | (0.2) | | | (0.2) | |
| | | | | |
| Net cash used in financing activities | (50.6) | | | (8.1) | | | (8.1) | |
| | | | | |
| Effect of exchange rates on cash, cash equivalents and restricted cash | 2.3 | | | (4.8) | | | 9.4 | |
| | | | | |
| Net change in cash, cash equivalents and restricted cash | 42.9 | | | (108.6) | | | 197.1 | |
| Cash, cash equivalents and restricted cash at beginning of year | 119.5 | | | 228.1 | | | 31.0 | |
| | | | | |
Cash, cash equivalents and restricted cash at end of year(1) | $ | 162.4 | | | $ | 119.5 | | | $ | 228.1 | |
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)
(1) The following table provides a reconciliation of cash, cash equivalents and restricted cash to the amounts reported in our consolidated balance sheet:
| | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | (In millions of dollars) | | (In millions of dollars) |
| Reconciliation of cash, cash equivalents and restricted cash: | Reconciliation of cash, cash equivalents and restricted cash: | | Reconciliation of cash, cash equivalents and restricted cash: | |
| Current assets: | Current assets: | | Current assets: | |
| Cash and equivalents | Cash and equivalents | $ | 223.0 | | | $ | 25.8 | | | $ | 35.3 | | Cash and equivalents | $ | 153.7 | | | $ | 112.7 | | | $ | 223.0 | |
| Restricted cash included in prepaid expenses and other current assets | Restricted cash included in prepaid expenses and other current assets | 0 | | | 0.2 | | | 0.1 | | Restricted cash included in prepaid expenses and other current assets | 0.1 | | | 0.2 | | | — | |
| Noncurrent assets: | Noncurrent assets: | | Noncurrent assets: | |
| Restricted cash included in other assets | Restricted cash included in other assets | 5.1 | | | 5.0 | | | 4.7 | | Restricted cash included in other assets | 8.6 | | | 6.6 | | | 5.1 | |
| Cash, cash equivalents and restricted cash at end of year | Cash, cash equivalents and restricted cash at end of year | $ | 228.1 | | | $ | 31.0 | | | $ | 40.1 | | Cash, cash equivalents and restricted cash at end of year | $ | 162.4 | | | $ | 119.5 | | | $ | 228.1 | |
See accompanying Notes to Consolidated Financial Statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1. Summary of Significant Accounting Policies
Nature of Operations Kelly Services, Inc. is a specialty talent and workforce solutions provider operating throughout the world.
Fiscal Year The Company’s fiscal year ends on the Sunday nearest to December 31. The three most recent years ended on January 1, 2023 (2022, which contained 52 weeks), January 2, 2022 (2021, which contained 52 weeks) and January 3, 2021 (2020, which contained 53 weeks), December 29, 2019 (2019, which contained 52 weeks) and December 30, 2018 (2018, which contained 52 weeks). Period costs included in selling, general and administrative (“SG&A”) expenses are recorded on a calendar-year basis. The Company’s operations in Brazil were accounted for on a one-month lag, until the Company sold the Brazil operations in the third quarter of 2020. The Company’s equity method investment in PersolKelly Pte. Ltd. arewas accounted for on a one-quarter lag prior to the sale of the majority of the investment in the first quarter of 2022 (see Investment in PersolKelly Pte. Ltd. footnote). Any material transactions in the intervening period are disclosed or accounted for in the current reporting period.
Principles of Consolidation The consolidated financial statements include the accounts and operations of the Company and its wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated. Certain prior period amounts have been reclassified to conform to the current presentation.
Investment in Persol Holdings The Company’s previous investment in Persol Holdings, as further described in the Investment in Persol Holdings footnote, iswas carried at fair value with the changes in fair value recognized in net earnings. The fair value of the investment iswas based on the quoted market price.price until the sale of the investment in the first quarter of 2022.
Investment in PersolKelly Pte. Ltd. The Company hashad a 49% ownership interest in its equity affiliate, PersolKelly Pte. Ltd., which iswas accounted for under the equity method. The operating results of the equity affiliate arewere recorded on a one-quarter lag and included in equity in net earnings (loss) of affiliate in the consolidated statements of earnings.earnings, until the Company sold the majority of the investment in the first quarter of 2022 (see Investment in PersolKelly Pte. Ltd. footnote). The remaining investment is accounted for as an equity investment without a readily determinable fair value (see Fair Value Measurements footnote).
Foreign Currency Translation All of the Company’s international subsidiaries use their local currency as their functional currency, which is the currency in which they transact the majority of their activities. Revenue and expense accounts of foreign subsidiaries are translated to U.S. dollars at average exchange rates, while assets and liabilities are translated to U.S. dollars at year-end exchange rates. Resulting translation adjustments, net of tax, where applicable, are reported as accumulated foreign currency translation adjustments in stockholders’ equity and are recorded as a component of accumulated other comprehensive income (loss).
Revenue Recognition Revenues are recognized when control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to in exchange for those services. Our revenues are recorded net of any sales, value added, or similar taxes collected from our customers. We generate revenue from: the hourly sales of services by our temporary employees to customers (“staffing services” revenue), the recruiting of permanent employees for our customers (“permanent placement” revenue), and through our talent fulfillment and outcome-based activities (“talent solutions” and “outcome-based services” revenue).
We record revenues from sales of services and the related direct costs in accordance with the accounting guidance on reporting revenue gross as a principal versus net as an agent. When Kelly is the principal, we demonstrate control over the service by being the employer of record for the individuals performing the service, by being primarily responsible to our customers and by having a level of discretion in establishing pricing in whichfor fulfilling the gross amount is recorded as revenues.contractual promise to provide the service. When Kelly arranges fordoes not demonstrate control over the service, which may be evident through the arrangement of other contingent labor suppliers and/or service providers to perform services for the customer we door by Kelly not control thoseholding primary responsibility for the fulfillment of the contractual promise to provide services before they are transferred, and therefore,to the customer, the amounts billed to our customers are net of the amounts paid to the secondary suppliers/service providers and the net amount is recorded as revenues.
Staffing Services Revenue
Staffing services contracts are short-term in nature. Billings are generally negotiated and invoiced on a per-hour or per-unit basis as the temporary staffing services are transferred to the customer. Revenue from the majority of our staffing services continues to be recognized over time as the customer simultaneously receives and consumes the services we provide. We have applied the practical expedient to recognize revenue for these services over the term of the agreement in proportion to the amount we have the right to invoice the customer.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Permanent Placement Revenue
Permanent placement revenue is recorded at the point in time the permanent placement candidate begins full-time employment. On the candidate start date, the customer accepts the candidate and can direct the use of the candidate as well as obtains the significant risk and rewards of the candidate. We consider this the point the control transfers to the customer.
Outcome-Based Services Revenue
Billings are generally negotiated and invoiced on a measure of time (hours, weeks, months) or per-unit basis for our services performed. We continue to recognize revenue from the majority of our outcome-based services over time as the customer simultaneously receives and consumes the services we provide. For the majority of our outcome-based services, we have applied the practical expedient to recognize revenue for these services over the term of the agreement in proportion to the amount we have the right to invoice the customer.
Talent Solutions Revenue
Talent SolutionSolutions services include: overall program management of our client’s contingent workforce, external vendors and/or independent contractors, end-to-end talent acquisition, and payroll outsourcing. Billings are generally negotiated and invoiced as a fee-based commission contingent on the amount of services managed through the program, a monthly management fee, measure of time (hours), or a per-unit basis for our services performed. We continue to recognize revenue for talent solution services over time as the customer simultaneously receives and consumes the services we provide. We have applied the practical expedient to recognize revenue for these services over the term of the agreement in proportion to the amount we have the right to invoice the customer.
Variable Consideration
Certain customers may receive cash-based incentives or credits, which are accounted for as a form of variable consideration. We estimate these amounts based on the expected or likely amount to be provided to customers and reduce revenues recognized to the extent that it is probable that a significant reversal of such adjustment will not occur. Provisions for sales allowances (billing adjustments related to errors, service issues and compromises on billing disputes), based on historical experience, are recognized at the time the related sale is recognized as a reduction in revenue from services.
Payment Terms
Customer payments are typically due within 60 days of invoicing, but may be shorter or longer depending on contract terms. Management does not assess whether a contract has a significant financing component if the expectation at contract inception is that the period between payment by the customer and the transfer of the services to the customer will be less than one year. We do not have any significant financing components or extended payment terms.
Deferred Revenue
Items which are billed to the customer at a point in time, rather than billed over time as the services are delivered to the customer, are assessed for potential revenue deferral. At this time, the balance of the contract liability as well as the amount of revenue recognized in the reporting period that was included in the deferred revenue balance at the beginning of the period is not material.
Deferred Costs
Sales commissions paid at initial contract inception and upon contract renewal by our sales team are considered incremental and recoverable costs of obtaining a contract with a customer. The sales commissions (and related fringe benefits such as taxes and benefits) are deferred and then amortized on a straight-line basis over an appropriate period of benefit that we have determined to be contract duration. We determined the period of benefit by taking into consideration our customer contracts and other relevant factors. Anticipated renewal periods are not included in the amortization period of the initial commission. Amortization expense is included in SG&A expenses in the consolidated statements of earnings. As a practical expedient, sales commissions with amortization periods of 12 months or less are expensed as incurred. These costs are recorded in SG&A expenses in the consolidated statements of earnings.
Occasionally, fulfillment costs are incurred after obtaining a contract in order to generate a resource that will be used to provide our services. These costs are considered incremental and recoverable costs to fulfill our contract with the customer. These costs to fulfill a contract are deferred and then amortized on a straight-line basis over a period of benefit that we have determined to be the average length of assignment of the employees. We determined the period of benefit by taking into consideration our customer contracts, attrition rates and other relevant factors. Amortization expense is included in SG&A expenses in the consolidated statements of earnings.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Unsatisfied Performance Obligations
The Company does not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed.
Allowance for Credit Losses - Trade Accounts Receivable The Company records an allowance for uncollectible accounts receivable, billed and unbilled, based on historical loss experience, customer payment patterns, current economic trends, and reasonable and supportable forecasts, as applicable. The reserve for sales allowances is also included in the allowance for uncollectible accounts receivable. The Company estimates the current expected credit losses by applying internally developed loss rates to all outstanding receivable balances by aging category. Accounts receivable are written-off against the allowance when they are deemed uncollectible. The Company reviews the adequacy of the allowance for uncollectible accounts
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
receivable on a quarterly basis and, if necessary, increases or decreases the balance by recording a charge or credit to SG&A expenses for the portion of the adjustment relating to uncollectible accounts receivable, and a charge or credit to revenue from services for the portion of the adjustment relating to sales allowances.
We are exposed to credit losses primarily through our sales of workforce solution services to customers. We establish an allowance for estimated credit losses in the current period resulting from the failure of our customers to make required payments on their trade accounts receivable in future periods. We pool such assets by geography and other similar risk characteristics, such as accounts in collection, and apply an aging method to estimate future credit losses utilizing inputs such as historical write-off experience, customer payment patterns, current collection data, and reasonable and supportable forecasts, as applicable. Credit risk with respect to accounts receivable is limited due to short payment terms. The Company also performs ongoing credit evaluations using applicable credit ratings of its customers to help analyze credit risk. We monitor ongoing credit exposure through frequent review of past due accounts (based on the payment terms of the contract) and follow-up with customers, as appropriate. We may employ collection agencies and legal counsel to pursue recovery of defaulted receivables.
Allowance for Credit Losses - Other Financial Assets The Company measures expected credit losses on qualified financial assets that do not result from revenue transactions using a probability of default method by type of financing receivable. The estimate of expected credit losses considers credit ratings, financial data, historical write-off experience, current conditions, and reasonable and supportable forecasts, as applicable, to estimate the risk of loss.
Cost of Services Cost of services are those costs directly associated with the earning of revenue. The primary examples of these types of costs are temporary employee wages, along with other employee related costs, including associated payroll taxes, temporary employee benefits, such as service bonus and holiday pay, and workers’ compensation costs. These costs differ fundamentally from SG&A expenses in that they arise specifically from the action of providing our services to customers whereas SG&A costs are incurred regardless of whether or not we place temporary employees with our customers.
Advertising Expenses Advertising expenses, which are expensed as incurred and are included in SG&A expenses, were $6.4 million in 2022, $7.5 million in 2021 and $8.1 million in 2020, $9.4 million in 2019 and $8.7 million in 2018.2020.
Use of Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts in the consolidated financial statements and accompanying notes. Estimates are used for, but not limited to, the accounting for the allowance for uncollectible accounts receivable and credit losses, workers’ compensation, goodwill and long-lived asset impairment, valuation of acquired intangibles, impairment of equity affiliates, litigation costs and income taxes. Actual results could differ materially from those estimates.
Cash and Equivalents Cash and equivalents are stated at fair value. The Company considers securities with original maturities of three months or less to be cash and equivalents.
Property and Equipment Property and equipment are stated at cost and are depreciated on a straight-line basis over their estimated useful lives. Cost and estimated useful lives of property and equipment by function are as follows:
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
| | Category | Category | | 2020 | | 2019 | | Life | Category | | 2022 | | 2021 | | Useful Life |
| | | | (In millions of dollars) | | | | | (In millions of dollars) | | |
| Land | Land | | $ | 0 | | | $ | 0 | | | | — | | Land | | $ | — | | | $ | — | | | | — | |
| Work in process | Work in process | | 0.4 | | | 2.7 | | | | — | | Work in process | | 3.0 | | | 0.3 | | | | — | |
| Buildings and improvements | Buildings and improvements | | 12.9 | | | 13.0 | | | 15 | to | 40 years | Buildings and improvements | | 0.4 | | | 12.9 | | | 15 | to | 40 years |
| Computer hardware and software | Computer hardware and software | | 152.3 | | | 153.1 | | | 3 | to | 12 years | Computer hardware and software | | 126.8 | | | 147.9 | | | 3 | to | 12 years |
| Equipment, furniture and fixtures | Equipment, furniture and fixtures | | 34.8 | | | 34.1 | | | | 5 | years | Equipment, furniture and fixtures | | 22.7 | | | 26.6 | | | | 5 | years |
| Leasehold improvements | Leasehold improvements | | 21.9 | | | 22.9 | | | HQ: 15 years | Leasehold improvements | | 13.9 | | | 17.4 | | | HQ: 15 years |
| | Branches: Lesser of the lease or 5 years | | Branches: Lesser of the lease or 5 years |
| Total property and equipment | Total property and equipment | | $ | 222.3 | | | $ | 225.8 | | | | Total property and equipment | | $ | 166.8 | | | $ | 205.1 | | | |
The Company capitalizes external costs and internal payroll costs directly incurred in the development of software for internal use as required by the Internal-Use Software Subtopic of the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”). Work in process represents capitalized costs for internal useinternal-use software not yet in service. Depreciation expense was $13.6 million for 2022, $16.4 million for 2021 and $16.8 million for 2020, $25.32020.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Cloud Computing Arrangements The Company has cloud computing arrangements that are comprised of internal-use software platforms that are accounted for as service contracts. The Company does not have the ability to take possession of the software without significant penalty nor can the Company run the software on its own hardware or contract with another party unrelated to the vendor to host the software. Implementation costs associated with these cloud computing arrangements are capitalized when incurred during the application development phase. Amortization is calculated on a straight-line basis and is a component of SG&A expenses in our consolidated statements of earnings.
Amortization expense was $4.2 million for 2019 and $24.02022, $2.2 million for 2018.2021, and $1.0 million for 2020. The related accumulated amortization totaled $7.3 million in 2022 and $3.2 million in 2021. Capitalized amounts related to such arrangements are recorded within prepaid and other current assets and non-current other assets in the consolidated balance sheet. As of year-end 2022 and 2021, the Company had $2.7 million recorded in prepaid expenses and other current assets in the consolidated balance sheet and $21.0 million and $13.9 million, respectively, recorded in non-current other assets in the consolidated balance sheet related to capitalized cloud computing arrangements (see Other Assets footnote).
Leases Right-of-use ("ROU") assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. Since most of the Company’s leases do not have an implicit borrowing rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. Our leases may include options allowing us in our sole discretion to extend or terminate the lease, and when it is reasonably certain that we will exercise those options, we will include those periods in our lease term. Variable costs, such as payments for insurance and tax payments, are expensed when the obligation for those payments is incurred.
Goodwill and Other Intangible Assets Goodwill represents the excess of the purchase price over the acquisition date fair value of net assets acquired. Purchased intangible assets are primarily comprised of acquired trade names and customer relationships that are recorded at fair value at the date of acquisition. The fair value of trade name intangibles is determined using the relief-from-royalty method, which relies on the use of estimates and assumptions about projected revenue growth rates, royalty rates and discount rates. The fair value of customer relationship intangibles is determined using the multi-period excess earnings method, which relies on the use of estimates and assumptions about projected revenue growth rates, customer attrition rates, profit margins and discount rates.
Purchased intangible assets with definite lives are amortized over their respective useful lives (from 45 to 15 years) on a straight-line basis.
Impairment of Long-Lived Assets, Intangible Assets, Goodwill, Equity Method Investments and Equity Securities The Company evaluates long-lived assets and intangible assets with definite lives for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. When estimated undiscounted future cash flows will not be sufficient to recover the carrying amount of the asset group, in which the long-lived asset being tested for impairment resides, the asset is written down to its estimated fair value. Assets to be disposed of by sale, if any, are reported at the lower of the carrying amount or estimated fair value less cost to sell.
We test goodwill for impairment annually and whenever events or circumstances make it more likely than not that an impairment may have occurred. Generally accepted accounting principles require that goodwill be tested for impairment at a reporting unit level. For segments with a goodwill balance, we have determined that our reporting units are the same as our operating and reportable segments based on our organizational structure.structure or one level below our operating segments (the component level).
We may first use a qualitative assessment ("step zero test") for the annual impairment test if we have determined that it is more likely than not that the fair value for one or more reporting units is greater than their carrying value. The step zero test includes making judgments and assessments to determine whether any events or circumstances have occurred that makes it more likely than not that the fair value of a reporting unit is less than its carrying amount. In conducting the qualitative assessment, we assess the totality of relevant events and circumstances that affect the fair value or carrying value of the reporting unit. Such events and circumstances may include macroeconomic conditions, industry and market conditions, cost factors, overall financial performance, entity-specific events and events affecting a reporting unit.
If we elect to forgo the qualitative assessment for a reporting unit, goodwill is tested for impairment by comparing the estimated fair value of a reporting unit to its carrying value.value ("step one test"). If the estimated fair value of a reporting unit exceeds the carrying value of
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
the net assets assigned to a reporting unit, goodwill is not considered impaired and no further testing is
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
required. If the carrying value of the net assets assigned to a reporting unit exceeds the estimated fair value of a reporting unit, goodwill is deemed impaired and is written down to the extent of the difference.
To deriveFor the estimatedstep one quantitative test, we determine the fair value of our reporting units we primarily relied on anusing the income approach, which was validated through reconciliation to observable market capitalization data.approach. Under the income approach, estimated fair value is determined based on estimated future cash flows discounted by an estimated market participant weighted-average cost of capital, which reflects the overall level of inherent risk of the reporting unit being measured. Estimated future cash flows are based on our internal projection model and reflects management’s outlook for the reporting units.unit. Assumptions and estimates about future cash flows and discount rates are complex and often subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changes in our business strategy and our internal forecasts. Our analysis used the following significant assumptions by reporting unit, including:assumptions: expected future revenue and expense growth rates, profit margins and discount rate, forecasted capital expenditures and working capital.rate.
We evaluatePrior to the sale of the majority of our investment in our equity affiliate, we evaluated our equity method investment on a quarterly basis or whenever events or circumstances indicateindicated the carrying amount may be other-than-temporarily impaired. If we concludehad concluded that there iswas an other-than-temporary impairment of our equity method investment, we will adjustwould have adjusted our carrying amount of our investment to the adjusted fair value.
We evaluate our equity securities measured under the measurement alternative for indicators of impairment on a quarterly basis and whenever observable price changes occur. The measurement alternative represents cost, less impairment, plus or minus observable price changes. Quarterly, we also confirm the securities still qualify to be measured in accordance with the measurement alternative. The value of the securities will be adjusted for any increases or decreases as a result of an observable price change.
Accounts Payable Included in accounts payable balances are book overdrafts, which are outstanding checks in excess of funds on deposit. Such amounts totaled $9.3$0.4 million and $5.9$5.4 million at year-end 20202022 and 2019,2021, respectively.
Accrued Payroll and Related Taxes Included in current accrued payroll and related taxes are book overdrafts, which are outstanding checks in excess of funds on deposit. Such amounts totaled $11.0$67.6 million and $21.9$39.1 million at year-end 20202022 and 2019,2021, respectively. Payroll taxes for temporary employees are recognized proportionately to direct wages for interim periods based on expected full-year amounts. Included in 2021 current and noncurrent accrued payroll and related taxes are deferred U.S. payroll tax payments as allowed by COVID-19 economic relief legislation.
Income Taxes The Company accounts for income taxes using the liability method. Under this method, deferred tax assets and liabilities are recognized for the expected tax consequences of temporary differences between the tax bases of assets and liabilities and their reported amounts. Valuation allowances are provided against deferred tax assets when it is more likely than not that some portion or all of the deferred tax asset will not be realized.
The U.S. work opportunity credit is allowed for wages earned by employees in certain targeted groups. The actual amount of creditable wages in a particular period is estimated, since the credit is only available once an employee reaches a minimum employment period and the employee’s inclusion in a targeted group is certified by the applicable state. As these events often occur after the period the wages are earned, judgment is required in determining the amount of work opportunity credits accrued for in each period. We evaluate the accrual regularly throughout the year and make adjustments as needed.
Uncertain tax positions that are taken or expected to be taken in a tax return are recognized in the financial statements when it is more likely than not (i.e., a likelihood of more than fifty percent) that the position would be sustained upon examination by tax authorities that have full knowledge of all relevant information. A recognized tax position is then measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon ultimate settlement.
Interest and penalties related to income taxes are classified as income tax expense. U.S. taxes on global intangible low-taxed income (“GILTI”) are accounted for as incurred.
Stock-Based Compensation The Company may grant restricted stock awards and units (collectively, “restricted stock”) and performance awards of the Company's Class A stock to key employees associated with the Company’s Class A stock.employees. The Company utilizes the market price on the date of grant as the fair value for restricted stock and the market price on the date of grant less the present value of the expected dividends not received during the vesting period for performance awards. The Company also estimates the fair value of performance awards related to relative total shareholder return or awards with a total shareholder return modifier using a Monte Carlo simulation model. The value of awards is recognized as expense, net of forfeitures as they occur, over the requisite service periods in SG&A expense in the Company’s consolidated statements of earnings.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Earnings Per Share Restricted stock that entitle their holders to receive nonforfeitable dividends before vesting are considered participating securities and, therefore, are included in the calculation of earnings per share using the two-class method. The two-class method is an earnings allocation formula that determines earnings per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Under this method, earnings from continuing operations (or net earnings) is reduced by the amount of dividends declared, and the remaining undistributed earnings is allocated to common stock and participating securities based on the proportion of each class’s weighted average shares outstanding to the total weighted average shares outstanding. The calculation of diluted earnings per share includes the effect of potential common shares outstanding in the average weighted shares outstanding.
Workers’ Compensation In the U.S., the Company has a combination of insurance and self-insurance contracts under which we effectively bear the first $1.0 million of risk per single accident. The Company establishes accruals for workers’ compensation claims utilizing actuarial methods to estimate the undiscounted future cash payments that will be made to satisfy the claims, including an allowance for incurred-but-not-reported claims. The Company retains an independent consulting actuary to establish loss development factors and loss rates, based on historical claims experience as well as industry experience, and applies those factors to current claims information to derive an estimate of the ultimate claims liability.
In preparing the estimates, the consulting actuary considers a number of assumptions and multiple generally accepted actuarial methods in the course of preparing the loss forecast for claims. When claims exceed the applicable loss limit or self-insured retention and realization of recovery of the claim from existing insurance policies is deemed probable, the Company records a receivable from the insurance company for the excess amount. The receivable is included in prepaid expenses and other current assets and other assets in the consolidated balance sheet at year end. The Company evaluates the accrual quarterly throughout the year and makes adjustments as needed, and the ultimate cost of these claims may be greater than or less than the established accrual.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
2. Revenue
Adoption of ASC Topic 606, Revenue from Contracts with Customers
On January 1, 2018, we adopted ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”), using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under ASC 605.
We recorded a net increase to opening earnings invested in the business of $3.4 million as of January 1, 2018 due to the cumulative impact of adopting ASC 606. The impact is primarily driven by the deferral of contract costs related to our customer contracts of $5.2 million, partially offset by deferring revenue billed at a point in time for services performed over time of $0.6 million and a deferred tax liability of $1.2 million. As of and for year to date 2018, the consolidated financial statements were not materially impacted as a result of the application of Topic 606 compared to Topic 605.
Revenue Disaggregated by Service Type
Kelly has five operating segments: Professional & Industrial (“P&I” formerly Commercial)), Science, Engineering & Technology (“SET”), Education, Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG") and International. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG segment delivers talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services. International also delivers RPO talent solutions within its local markets.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The following table presents our segment revenues disaggregated by service type (in millions)millions of dollars):
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| | | | | | | | | | |
| | December Year to Date | | | | |
| | 2020 | | 2019 | | 2018 | | | | |
| Professional & Industrial | | | | | | | | | | |
| Staffing services | | $ | 1,423.3 | | | $ | 1,838.6 | | | $ | 2,100.4 | | | | | |
| Permanent placement | | 9.9 | | | 17.9 | | | 21.6 | | | | | |
| Outcome-based services | | 425.2 | | | 356.9 | | | 308.9 | | | | | |
| Total Professional & Industrial | | 1,858.4 | | | 2,213.4 | | | 2,430.9 | | | | | |
| | | | | | | | | | |
| Science, Engineering & Technology | | | | | | | | | | |
| Staffing services | | 751.8 | | | 848.2 | | | 814.3 | | | | | |
| Permanent placement | | 12.5 | | | 15.7 | | | 15.9 | | | | | |
| Outcome-based services | | 254.8 | | | 267.9 | | | 172.4 | | | | | |
| Total Science, Engineering & Technology | | 1,019.1 | | | 1,131.8 | | | 1,002.6 | | | | | |
| | | | | | | | | | |
| Education | | | | | | | | | | |
| Staffing services | | 286.4 | | | 449.8 | | | 427.1 | | | | | |
| Permanent placement | | 0.5 | | | 0.9 | | | 1.4 | | | | | |
| Total Education | | 286.9 | | | 450.7 | | | 428.5 | | | | | |
| | | | | | | | | | |
| Outsourcing & Consulting | | | | | | | | | | |
| Talent solutions | | 363.5 | | | 377.7 | | | 377.1 | | | | | |
| Total Outsourcing & Consulting | | 363.5 | | | 377.7 | | | $ | 377.1 | | | | | |
| | | | | | | | | | |
| International | | | | | | | | | | |
| Staffing services | | 971.8 | | | 1,156.8 | | | 1,245.1 | | | | | |
| Permanent placement | | 16.8 | | | 25.7 | | | 30.1 | | | | | |
| Total International | | 988.6 | | | 1,182.5 | | | 1,275.2 | | | | | |
| | | | | | | | | | |
| Total Intersegment | | (0.5) | | | (0.5) | | | (0.4) | | | | | |
| | | | | | | | | | |
| Total Revenue from Services | | $ | 4,516.0 | | | $ | 5,355.6 | | | $ | 5,513.9 | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | |
| | December Year to Date | | | | |
| | 2022 | | 2021 | | 2020 | | | | |
| Professional & Industrial | | | | | | | | | | |
| Staffing services | | $ | 1,228.2 | | | $ | 1,402.4 | | | $ | 1,423.3 | | | | | |
| Permanent placement | | 28.9 | | | 24.7 | | | 9.9 | | | | | |
| Outcome-based services | | 409.1 | | | 410.3 | | | 425.2 | | | | | |
| Total Professional & Industrial | | 1,666.2 | | | 1,837.4 | | | 1,858.4 | | | | | |
| | | | | | | | | | |
| Science, Engineering & Technology | | | | | | | | | | |
| Staffing services | | 869.0 | | | 813.2 | | | 751.8 | | | | | |
| Permanent placement | | 29.7 | | | 24.4 | | | 12.5 | | | | | |
| Outcome-based services | | 366.7 | | | 319.2 | | | 254.8 | | | | | |
| Total Science, Engineering & Technology | | 1,265.4 | | | 1,156.8 | | | 1,019.1 | | | | | |
| | | | | | | | | | |
| Education | | | | | | | | | | |
| Staffing services | | 627.8 | | | 411.5 | | | 286.4 | | | | | |
| Permanent placement | | 8.4 | | | 5.0 | | | 0.5 | | | | | |
| Total Education | | 636.2 | | | 416.5 | | | 286.9 | | | | | |
| | | | | | | | | | |
| Outsourcing & Consulting | | | | | | | | | | |
| Talent solutions | | 468.0 | | | 432.1 | | | 363.5 | | | | | |
| Total Outsourcing & Consulting | | 468.0 | | | 432.1 | | | 363.5 | | | | | |
| | | | | | | | | | |
| International | | | | | | | | | | |
| Staffing services | | 892.3 | | | 1,032.9 | | | 971.8 | | | | | |
| Permanent placement | | 22.6 | | | 21.3 | | | 16.8 | | | | | |
| Talent solutions | | 17.3 | | | 13.6 | | | — | | | | | |
| Total International | | 932.2 | | | 1,067.8 | | | 988.6 | | | | | |
| | | | | | | | | | |
| Total Intersegment | | (2.6) | | | (0.9) | | | (0.5) | | | | | |
| | | | | | | | | | |
| Total Revenue from Services | | $ | 4,965.4 | | | $ | 4,909.7 | | | $ | 4,516.0 | | | | | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Revenue Disaggregated by Geography
Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and OCG operates in the Americas, Europe and Asia-Pacific regions. The International segment includes Europe and our Brazil and Mexico operations, which are included in the Americas region. Our Russian operations were sold in the third quarter of 2022 and our Brazil operations were sold in August 2020 (see Acquisitions and DispositionDispositions footnote).
The below table presents our revenues disaggregated by geography (in millions)millions of dollars):
| | | | | | | | | | | | | | | | | | | | |
| | December Year to Date |
| | 2020 | | 2019 | | 2018 |
| Americas | | | | | | |
| United States | | $ | 3,260.2 | | | $ | 3,892.5 | | | $ | 3,930.0 | |
| Canada | | 122.5 | | | 136.1 | | | 142.4 | |
| Mexico | | 114.4 | | | 123.6 | | | 125.0 | |
| Puerto Rico | | 77.0 | | | 74.6 | | | 96.6 | |
| Brazil | | 17.0 | | | 34.1 | | | 35.2 | |
| Total Americas Region | | 3,591.1 | | | 4,260.9 | | | 4,329.2 | |
| | | | | | |
| Europe | | | | | | |
| France | | 198.2 | | | 248.6 | | | 278.9 | |
| Switzerland | | 200.4 | | | 200.7 | | | 212.7 | |
| Portugal | | 141.7 | | | 179.8 | | | 196.9 | |
| Russia | | 118.5 | | | 117.6 | | | 100.4 | |
| United Kingdom | | 73.7 | | | 103.1 | | | 108.8 | |
| Italy | | 58.2 | | | 75.9 | | | 77.5 | |
| Germany | | 30.1 | | | 41.6 | | | 57.1 | |
| Ireland | | 19.9 | | | 33.1 | | | 44.6 | |
| Other | | 54.6 | | | 67.5 | | | 85.6 | |
| Total Europe Region | | 895.3 | | | 1,067.9 | | | 1,162.5 | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| Total Asia-Pacific Region | | 29.6 | | | 26.8 | | | 22.2 | |
| | | | | | |
| Total Kelly Services, Inc. | | $ | 4,516.0 | | | $ | 5,355.6 | | | $ | 5,513.9 | |
| | | | | | |
| | | | | | | | | | | | | | | | | | | | |
| | December Year to Date |
| | 2022 | | 2021 | | 2020 |
| Americas | | | | | | |
| United States | | $ | 3,671.5 | | | $ | 3,513.4 | | | $ | 3,260.2 | |
| Canada | | 168.2 | | | 155.0 | | | 122.5 | |
| Puerto Rico | | 112.4 | | | 102.1 | | | 77.0 | |
| Mexico | | 46.5 | | | 92.7 | | | 114.4 | |
| Brazil | | — | | | — | | | 17.0 | |
| Total Americas Region | | 3,998.6 | | | 3,863.2 | | | 3,591.1 | |
| | | | | | |
| Europe | | | | | | |
| Switzerland | | 222.8 | | | 222.2 | | | 200.4 | |
| France | | 199.4 | | | 223.1 | | | 198.2 | |
| Portugal | | 169.5 | | | 158.2 | | | 141.7 | |
| Italy | | 69.3 | | | 74.2 | | | 58.2 | |
| Russia | | 63.4 | | | 132.2 | | | 118.5 | |
| United Kingdom | | 57.1 | | | 68.3 | | | 73.7 | |
| | | | | | |
| | | | | | |
| Other | | 143.2 | | | 128.8 | | | 104.6 | |
| Total Europe Region | | 924.7 | | | 1,007.0 | | | 895.3 | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| Total Asia-Pacific Region | | 42.1 | | | 39.5 | | | 29.6 | |
| | | | | | |
| Total Kelly Services, Inc. | | $ | 4,965.4 | | | $ | 4,909.7 | | | $ | 4,516.0 | |
| | | | | | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The below table presents our SET, OCG and International segment revenues disaggregated by geographic region (in millions)millions of dollars):
| | | December Year to Date | | December Year to Date |
| | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| Science, Engineering & Technology | Science, Engineering & Technology | | | | | | | Science, Engineering & Technology | | | | | | |
| Americas | Americas | | $ | 1,013.7 | | | $ | 1,122.5 | | | $ | 989.9 | | Americas | | $ | 1,250.3 | | | $ | 1,149.3 | | | $ | 1,013.7 | |
| Europe | Europe | | 5.4 | | | 9.3 | | | 12.7 | | Europe | | 15.1 | | | 7.5 | | | 5.4 | |
| Total Science, Engineering & Technology | Total Science, Engineering & Technology | | $ | 1,019.1 | | | $ | 1,131.8 | | | $ | 1,002.6 | | Total Science, Engineering & Technology | | $ | 1,265.4 | | | $ | 1,156.8 | | | $ | 1,019.1 | |
| | Outsourcing & Consulting | Outsourcing & Consulting | | Outsourcing & Consulting | |
| Americas | Americas | | $ | 302.2 | | | $ | 318.1 | | | $ | 321.7 | | Americas | | $ | 403.3 | | | $ | 369.4 | | | $ | 302.2 | |
| Europe | Europe | | 31.7 | | | 32.8 | | | 33.2 | | Europe | | 22.6 | | | 23.2 | | | 31.7 | |
| Asia-Pacific | Asia-Pacific | | 29.6 | | | 26.8 | | | 22.2 | | Asia-Pacific | | 42.1 | | | 39.5 | | | 29.6 | |
| Total Outsourcing & Consulting | Total Outsourcing & Consulting | | $ | 363.5 | | | $ | 377.7 | | | $ | 377.1 | | Total Outsourcing & Consulting | | $ | 468.0 | | | $ | 432.1 | | | $ | 363.5 | |
| | International | International | | International | |
| Americas | Americas | | $ | 130.4 | | | $ | 156.7 | | | $ | 158.5 | | Americas | | $ | 45.2 | | | $ | 91.5 | | | $ | 130.4 | |
| Europe | Europe | | 858.2 | | | 1,025.8 | | | 1,116.7 | | Europe | | 887.0 | | | 976.3 | | | 858.2 | |
| Total International | Total International | | $ | 988.6 | | | $ | 1,182.5 | | | $ | 1,275.2 | | Total International | | $ | 932.2 | | | $ | 1,067.8 | | | $ | 988.6 | |
Deferred Costs
Deferred sales commissions, which are included in other assets in the consolidated balance sheet, were $1.0 million as of year-end 2020 and $1.5 million as of 2019. Amortization expense for the deferred costs was $1.0 million for 2020, $1.6 million for 2019 and $1.7 million for 2018. As of year-end 2020, there was no impairment loss in relation to the costs capitalized.
Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $4.1$2.7 million as of year-end 20202022 and $3.6$1.3 million as of 2019.2021. Amortization expense for the deferred costs was $10.1 million for 2022, $20.5 million for 2021 and $21.5 million for 2020, $14.6 million for 2019 and $13.0 million for 2018.2020. As of year-end 2020,2022, there was no impairment loss in relation to the costs capitalized.
3. Credit Losses
On December 30, 2019, we adopted Accounting Standards Codification ("ASC") Topic 326 using the modified retrospective method for all financial assets measured at amortized cost and off-balance-sheet credit exposures, as applicable. Results for reporting periods beginning after December 30, 2019 are presented under ASC 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP. As a result of adopting this guidance, we have updated our accounting policies (see Summary of Significant Accounting Policies footnote).
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The rollforward of our allowance for credit losses related to trade accounts receivable, which is recorded in trade accounts receivable, less allowancesallowance in the consolidated balance sheet, is as follows (in millions)millions of dollars):
| | | | | |
| December Year to Date |
| 2020 |
Allowance for credit losses: | |
Beginning balance | $ | 9.7 | |
Impact of adopting ASC 326 | 0.3 | |
Current period provision | 2.0 | |
Currency exchange effects | 0.1 | |
Write-offs | (2.3) | |
Ending balance | $ | 9.8 | |
| | | | | | | | | | | | | | | | | |
| December Year to Date |
| 2022 | | 2021 | | 2020 |
| Allowance for credit losses: | | | | | |
| Beginning balance | $ | 9.4 | | | $ | 9.8 | | | $ | 9.7 | |
| Impact of adopting ASC 326 | — | | | — | | | 0.3 | |
| Current period provision | 1.3 | | | 1.3 | | | 2.0 | |
| Currency exchange effects | (0.2) | | | (0.5) | | | 0.1 | |
| Write-offs | (2.8) | | | (1.2) | | | (2.3) | |
| Ending balance | $ | 7.7 | | | $ | 9.4 | | | $ | 9.8 | |
Write-offs are presented net of recoveries, which were not material for December year to date 2022, 2021 and 2020.
We arewere engaged in litigation with a customer over a disputed accounts receivable balance of approximately $10 million for certain services rendered more than five years ago, which ishad been recorded as a long-term receivable in other assets in the consolidated balance sheet. In September 2020, a ruling was issued in favor of the customer, which we have appealed. Upon receiving the ruling, we increased our allowance for credit losses by $9.2 million in the third quarter of 2020 to reflect the likelihood of collection, which iswas recorded in other assets in the consolidated balance sheet, by $9.2sheet. The related allowance for credit losses on this long-term customer receivable was $10.9 million to reflectas of year-end 2020 and represented the likelihood of collection.
The rollforward of our allowance for credit losses related to long-term customer receivables, which is recorded in other assets in the consolidated balance sheet, is as follows (in millions):
| | | | | |
| December Year to Date |
| 2020 |
Allowance for credit losses: | |
Beginning balance | $ | 1.0 | |
Impact of adopting ASC 326 | 0.7 | |
Current period provision | 9.5 | |
Currency exchange effects | (0.3) | |
Ending Balance | $ | 10.9 | |
We are also exposed to credit losses from our loan to PersolKelly Pte. Ltd. and other receivables measured at amortized cost. No other allowances related to the loan or other receivables were material for December year to date 2020.See Investment in PersolKelly Pte. Ltd. footnote for more information on the loan to PersolKelly Pte. Ltd.
4. Assets Held for Sale
Upon approval of the Company's board of directors, Kelly Properties, LLC, In September 2021, a wholly owned subsidiary of the Company, entered into an agreement on December 4, 2019 to sell three headquarters properties in Troy, Michigan. Accordingly, during the fourth quarter of 2019, the transaction met the criteria to classify the properties as held for sale. The properties held for sale included the parcels of land, together with all rights and easements, in addition to all improvements located on the land, including buildings. Assets held for sale are recorded at the lower of their carrying value or fair value less estimated costs to sell and depreciation is suspended on assets upon classification to held for sale. The combined net carrying amount of the properties held for sale as of year-end 2019 was $21.2 million, which was less than the sales price in the purchase agreement, less costs to sell. The Company presented these assets as current assets held for sale on the consolidated balance sheet as of year-end 2019, and the properties were sold in the first quarter of 2020 per terms of the purchase agreement. The main headquarters building included in the sale was leased back (see Sale of Assets footnote).
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5.ruling in the case was entered in favor of the customer. As a result, in the third quarter of 2021, we wrote off the entire receivable balance with this customer, including $0.6 million not previously reserved. The unreserved portion was recorded in SG&A expenses in the consolidated statements of earnings. The rollforward of our allowance for credit losses related to the long-term customer receivable, which was recorded in other assets in the consolidated balance sheet, is as follows (in millions of dollars):
| | | | | | | | | | | | | |
| | | December Year to Date |
| | | 2021 | | 2020 |
| Allowance for credit losses: | | | | | |
| Beginning balance | | | $ | 10.9 | | | $ | 1.0 | |
| Impact of adopting ASC 326 | | | — | | | 0.7 | |
| Current period provision | | | 0.6 | | | 9.5 | |
| Currency exchange effects | | | — | | | (0.3) | |
| Write-offs | | | (11.5) | | | — | |
| Ending Balance | | | $ | — | | | $ | 10.9 | |
There were no long-term customer receivables in 2022. No allowances related to other receivables were material for December year to date 2022, 2021 and 2020.
4. Acquisitions and DispositionDispositions
Acquisitions
In the firstsecond quarter of 2020,2022, Kelly Services USA, LLC ("KSU"), a wholly owned subsidiary of the Company, acquired Insight Workforce SolutionsPediatric Therapeutic Services ("PTS"), as detailed below. In the first quarter of 2022, the Company acquired Rocket Power Holdings LLC and its affiliate, Insight EDURocket Power Ops LLC (collectively, "Insight""RocketPower"), as detailed below. In the second quarter of 2021, the Company acquired Softworld, Inc. ("Softworld"), as detailed below. In the fourth quarter of 2020, KSU acquired Greenwood/Asher & Associates, LLC ("Greenwood/Asher"), as detailed below. In the first quarter of 2019, the Company2020, KSU acquired NextGen Global ResourcesInsight Workforce Solutions LLC (“NextGen”) and Global Technology Associates,its affiliate, Insight EDU LLC (“GTA”(collectively, "Insight"), as detailed below. We have accounted for these acquisitions under Accounting Standards Update (“ASU”) 2017-01, Business Combinations.
Greenwood/AsherPediatric Therapeutic Services
On November 18, 2020,May 2, 2022, KSU acquired 100% of the membership interests of Greenwood/Asher, a premier specialty education executive search firm in the U.S.,PTS for a purchase price of $3.5$82.1 million. PTS is a specialty firm that provides and manages various state and federally mandated in-school therapy services. This acquisition expands Education's K-12 solution offering in the education staffing market and serves as an entry point into the therapeutic services market. Under terms of the purchase agreement, the purchase price was adjusted for cash held by Greenwood/AsherPTS at the closing date and estimated working capital adjustments resulting in the Company paying cash of $5.2$85.7 million. Total consideration includes $1.1 million of additional consideration that is payable to the seller related to employee retention credits and is recorded in accounts payable and accrued liabilities in the consolidated balance sheet. In the third quarter of 2022, the Company paid $0.1 million of the employee retention credits and the remainder is expected to be paid in the first quarter of 2023. The total consideration is as follows (in millions of dollars):
| | | | | |
| Cash consideration paid | $ | 85.7 | |
| Additional consideration payable | 1.1 | |
| Total consideration | $ | 86.8 | |
Due to the limited amount of time that has passed since acquiring PTS, the purchase price allocation for this acquisition is preliminary and could change. The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the date of the acquisition (in millions of dollars):
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
| | | | | |
| Cash | $ | 0.9 | |
| Trade accounts receivable | 10.0 | |
| Prepaid expenses and other current assets | 1.6 | |
| Net property and equipment | 0.4 | |
| |
| |
| Goodwill | 36.3 | |
| Intangibles | 40.3 | |
| |
| Accounts payable and accrued liabilities, current | (2.6) | |
| |
| Accrued payroll and related taxes, current | (0.1) | |
| |
| |
| |
| Total consideration, including working capital adjustments | $ | 86.8 | |
The fair value of the acquired receivables represents the contractual value. Included in the assets purchased in the PTS acquisition was $40.3 million of intangibles, made up of $29.8 million in customer relationships, $9.3 million associated with PTS's trade names and $1.2 million for non-compete agreements. Customer relationships will be amortized over 15 years with no residual value, trade names will be amortized over 15 years with no residual value, and the non-compete agreements will be amortized over five years with no residual value. Goodwill generated from the acquisition was primarily attributable to expected synergies from combining operations and expanding market potential and was assigned to the Education operating segment (see Goodwill and Intangible Assets footnote). All of the goodwill is expected to be deductible for tax purposes.
PTS's results of operations are included in the Education segment. Our consolidated revenues and earnings from operations for the year ended 2022 included $28.5 million and $3.8 million, respectively, from PTS. Pro forma results of operations for this acquisition have not been presented as the acquisition does not have a material impact to the consolidated statements of earnings.
RocketPower
On March 7, 2022, the Company acquired 100% of the issued and outstanding membership interests of RocketPower for a purchase price of $59.3 million. RocketPower is a leading provider of RPO and other outsourced talent solutions to U.S. high-tech companies. This acquisition expands OCG's RPO solution and delivery offering and enhances the acquisition alsospecialty RPO strategy and expertise within the high-tech industry. Under terms of the purchase agreement, the purchase price was adjusted for cash held by RocketPower at the closing date and estimated working capital adjustments resulting in the Company paying cash of $61.8 million. Total consideration includes $1.1 million of additional consideration that is payable to the seller in 2023 related to employee retention credits and contingent consideration with an initial estimated fair value of $2.1$0.6 million related to an earnout payment with a maximum potential cash payment of $31.8 million in the event certain conditionsfinancial metrics are met per the terms of the agreement. The initial fair value of the earnout was established using a Black Scholes model and the liability is recorded in other non-current liabilities in the consolidated balance sheetit was reassessed throughout 2022 (see Fair Value Measurements footnote). The earnouttotal consideration is expected to be paid in 2022 and 2023 after each earn-out year pursuant to the termsas follows (in millions of the purchase agreement. dollars):
| | | | | |
| Cash consideration paid | $ | 61.8 | |
| Additional consideration payable | 1.1 | |
| Contingent consideration | 0.6 | |
| Total consideration | $ | 63.5 | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Due to the limited amount of time that has passed since acquiring Greenwood/Asher,RocketPower, the purchase price allocation for this acquisition is preliminary and could change. The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the date of the acquisition (in millions of dollars):
This acquisition will expand our revenue opportunities | | | | | |
| Cash | $ | 3.5 | |
| Trade accounts receivable | 6.9 | |
| Prepaid expenses and other current assets | 1.8 | |
| Net property and equipment | 0.1 | |
| |
| |
| Goodwill | 41.0 | |
| Intangibles | 15.8 | |
| |
| Accounts payable and accrued liabilities, current | (2.9) | |
| |
| Accrued payroll and related taxes, current | (1.5) | |
| |
| Other long-term liabilities | (1.2) | |
| |
| Total consideration, including working capital adjustments | $ | 63.5 | |
The fair value of the acquired receivables represents the contractual value. Included in the education industryassets purchased in the U.S. Greenwood/Asher'sRocketPower acquisition was $15.8 million of intangible assets, made up of $7.5 million in customer relationships, $6.6 million associated with RocketPower's trade names and $1.7 million for non-compete agreements. Customer relationships will be amortized over three years with no residual value, trade names will be amortized over 10 years with no residual value, and the non-compete agreements will be amortized over six years with no residual value. Goodwill generated from the acquisition was primarily attributable to expected synergies from combining operations and expanding market potential and was assigned to the OCG operating segment. The amount of goodwill expected to be deductible for tax purposes is approximately $27.5 million. In the third and fourth quarters of 2022, changes in market conditions triggered interim impairment tests for both long-lived assets and goodwill, resulting in the Company recording a goodwill impairment charge of $41.0 million (see Goodwill and Intangible Assets footnote).
RocketPower's results of operations are included in the Education segment.OCG segment in 2022. Our consolidated revenues and earnings from operations for the year ended 2022 included $24.3 million and a loss of $43.5 million, which includes the $41.0 million goodwill impairment charge, respectively, from RocketPower. Pro forma results of operations for this acquisition have not been presented as they arethe acquisition does not have a material impact to the consolidated statements of earnings.
Softworld
On April 5, 2021, the Company acquired 100% of the shares of Softworld for a purchase price of $215.0 million. Softworld is a leading technology staffing and workforce solutions firm that serves clients across several end-markets, including financial services, life sciences, aerospace, defense, insurance, retail and IT consulting. This acquisition is intended to expand our capabilities, scale and solution set in our technology specialty. Under terms of the purchase agreement, the purchase price was adjusted for cash held by Softworld at the closing date and estimated working capital adjustments resulting in the Company paying cash of $220.4 million. Total consideration included $2.6 million of additional consideration that was paid to the seller in the fourth quarter of 2022. In the third quarter of 2021, the Company received cash for a post-close working capital adjustment of $6.0 million. The total consideration was as follows (in millions of dollars):
| | | | | |
| Cash consideration paid | $ | 220.4 | |
| Additional consideration payable | 2.6 | |
| Net working capital adjustment | (6.0) | |
| Total consideration | $ | 217.0 | |
As of first quarter-end 2022, the purchase price allocation for this acquisition was final.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the date of the acquisition (in millions of dollars):
| | | | | |
| Cash | $ | 2.41.4 | |
| Trade accounts receivable | 0.421.6 | |
| |
PropertyPrepaid expenses and equipmentother current assets | 0.23.3 | |
Deferred taxesNet property and equipment | 0.21.2 | |
| Operating lease right-of-use assets | 7.6 | |
| Non-current deferred tax | 5.9 | |
| Goodwill | 3.5111.3 | |
| Intangibles | 1.979.4 | |
Other assets, noncurrent assets | 0.31.2 | |
CurrentAccounts payable and accrued liabilities, current | (2.5) | |
| Operating lease liabilities, current | (1.3) | |
| Accrued payroll and related taxes, current | (4.6) | |
| Income and other taxes, current | (1.2) | |
NoncurrentOperating lease liabilities, noncurrent | (0.4)(6.3) | |
Assets acquired net of liabilities assumedTotal consideration, including working capital adjustments | $ | 7.3217.0 | |
The fair value of the acquired receivables represents the contractual value. Included in the assets purchased in the Greenwood/AsherSoftworld acquisition was approximately $1.9$79.4 million of intangible assets, made up of $1.3$54.9 million ofin customer relationships, $23.1 million associated with Softworld's trade name, and $1.4 million for non-compete agreements. The customer relationships and $0.6 million associated with Greenwood/Asher's trade name. The customer relationshipsname will be amortized over 10 years with no residual value and the trade namenon-compete agreements will be amortized over 10five years with no residual value. Goodwill generated from the acquisition was primarily attributable to the expected synergies from combining operations and expanding market potential and the expected revenue synergies and was assigned to the Education reporting unitSET operating segment (see Goodwill footnote). The amountAll of the goodwill is expected to be deductible for tax purposes is approximately $0.9 million.purposes.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
InsightDuring the third quarter of 2021, the Company filed a claim, in excess of policy limits, under a representations and warranties insurance policy purchased by the Company in connection with the acquisition of Softworld. The claim asserted damages arising out of alleged breaches by the sellers of Softworld of certain representations and warranties contained in the purchase agreement relating to periods prior to the closing of the acquisition. In the fourth quarter of 2021, the Company reached a settlement with the insurer for $19.0 million and received the payment. The payment was recorded entirely in gain on insurance settlement in the consolidated statements of earnings and included within cash flows from investing activities in the consolidated statements of cash flows.
On January 14, 2020, KSU acquired 100% of the membership interests of Insight, an educational staffing company in the U.S., for a purchase price of $34.5 million. Under terms of the purchase agreement, the purchase price was adjusted for cash held by Insight at the closing date and estimated working capital adjustments resulting in the Company paying cash of $38.1 million. The purchase price of the acquisition also includes contingent consideration with an estimated fair value of $1.6 million related to an earnout payment in the event certain conditions are met per the terms of the agreement. The initial fair value of the earnout was established using a Monte Carlo simulation and the liability is recorded in accounts payable and accrued liabilities in the consolidated balance sheet (see Fair Value Measurements footnote). Subsequently, the earnout was revalued, resulting in a net increase to the liability of $0.1 million. The earnout is expected to be paid in the next 12 months pursuant to the terms of the purchase agreement. In the second quarter of 2020, the Company paid a working capital adjustment of $0.1 million. As of year-end 2020, the purchase price allocation is final.
This acquisition will increase our market share in the education staffing market in the U.S. Insight'sSoftworld's results of operations are included in the EducationSET segment. Pro forma results of operations for this acquisition have not been presented as it is not material toFor the year ended 2021, our consolidated statements of earnings.revenues and net earnings included $98.0 million and $4.7 million from Softworld, respectively. The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the date of the acquisition (in millionswas the first day of dollars):our second quarter, therefore, our first quarter results of 2021 do not include any revenue or earnings from Softworld.
| | | | | |
Cash | $ | 1.8 | |
Trade accounts receivable | 9.6 | |
Other current assets | 0.2 | |
Property and equipment | 0.2 | |
Goodwill | 19.9 | |
Intangibles | 10.6 | |
Other noncurrent assets | 0.2 | |
Current liabilities | (2.6) | |
Noncurrent liabilities | (0.1) | |
Assets acquired net of liabilities assumed | $ | 39.8 | |
The fair value of the acquired receivables represents the contractual value. Included in the assets purchased in the Insight acquisition was approximately $10.6 million of intangible assets, made up entirely of customer relationships. The customer relationships will be amortized over 10 years with no residual value. Goodwill generated from the acquisition was primarily attributable to the expected synergies from combining operations and expanding market potential, and was assigned to the Americas Staffing reporting unit (see Goodwill and Intangible Assets footnote). The amount of goodwill expected to be deductible for tax purposes is approximately $18.6 million.
NextGen Global Resources
On January 2, 2019, the Company acquired 100% of the membership interests of NextGen, a leading provider of telecommunications staffing services, for a purchase price of $51.0 million. Under terms of the purchase agreement, the purchase price was adjusted for cash held by NextGen at the closing date and estimated working capital adjustments resulting in the Company paying cash of $54.3 million. Due to the date of the acquisition, the December year to date 2019 actual results represent the December year to date 2019 pro forma results.
This acquisition will increase our presence and market share in the telecommunications industry within the engineering staffing solutions market. NextGen’s results of operations are included in the Science, Engineering & Technology segment. The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the date of the acquisition (in millions of dollars):
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
| | | | | |
Cash | $ | 3.5 | |
Trade accounts receivable | 19.7 | |
Other current assets | 0.3 | |
Goodwill | 13.7 | |
Intangibles | 21.5 | |
Other noncurrent assets | 0.5 | |
Current liabilities | (4.9) | |
Assets acquired net of liabilities assumed | $ | 54.3 | |
The fair value of the acquired receivables represents the contractual value. Included in the assets purchased in the NextGen acquisition was approximately $21.5 million of intangible assets, made up of $12.9 million in customer relationships, $8.1 million associated with NextGen’s trade name and $0.5 million for non-compete agreements. The customer relationships are being amortized over 10 years with no residual value, the trade name is being amortized over 15 years with no residual value and the non-compete agreements are being amortized over five years with no residual value. Goodwill generated from this acquisition is primarily attributable to the market potential as a staffing services provider to the expanding telecommunications industry, and was assigned to the Americas Staffing reporting unit (see Goodwill and Intangible Assets footnote). All of the goodwill is deductible for tax purposes.
Global Technology Associates
On January 2, 2019, in a separate transaction, the Company acquired 100% of the membership interests of GTA, a leading provider of engineering, technology and business consulting solutions in the telecommunications industry, for a purchase price of $34.0 million. Under terms of the purchase agreement, the purchase price was adjusted for cash held by GTA at the closing date and estimated working capital adjustments resulting in the Company paying cash of $35.7 million. Due to the date of the acquisition, the December year to date 2019 actual results represent the December year to date 2019 pro forma results.
This acquisition will increase our presence and market share in the telecommunications industry within the engineering outcome-based solutions market. GTA’s results of operations are included in Science, Engineering & Technology segment.
The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the date of the acquisition (in millions of dollars):
| | | | | |
Cash | $ | 0.1 | |
Trade accounts receivable | 13.9 | |
Other current assets | 0.1 | |
Goodwill | 6.8 | |
Intangibles | 17.3 | |
Other noncurrent assets | 0.4 | |
Current liabilities | (2.9) | |
Assets acquired net of liabilities assumed | $ | 35.7 | |
The fair value of the acquired receivables represents the contractual value. Included in the assets purchased in the GTA acquisition was approximately $17.3 million of intangible assets, made up of $12.1 million in customer relationships, $4.0 million associated with GTA’s trade name and $1.2 million for non-compete agreements. The customer relationships are being amortized over 10 years with no residual value, the trade name is being amortized over 15 years with no residual value and the non-compete agreements are being amortized over five years with no residual value. Goodwill generated from this acquisition is primarily attributable to the market potential as a solutions provider to the expanding telecommunications industry, and was assigned to the GTS reporting unit (see Goodwill and Intangible Assets footnote). All of the goodwill is deductible for tax purposes.
As noted above, goodwill related to the Insight and NextGen acquisitions was assigned to the Americas Staffing reporting unit and the goodwill related to the GTA acquisition was assigned to the GTS reporting unit. The goodwill related to these
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
acquisitions was included in the goodwill impairment charge taken in the first quarter of 2020. The goodwill impairment charge resulted from an interim goodwill impairment test triggered by declines in our common stock price as a result of negative market reaction to the COVID-19 crisis (see Goodwill and Intangible Assets footnote).
Pro Forma Information
Our consolidated revenues and net earnings for the year ended 2019 included $78.3 million and $4.5 million, respectively, from NextGen and $62.8 million and $4.5 million, respectively, from GTA. The following unaudited pro forma information presents a summary of the operating results as if the NextGen and GTA acquisitionsSoftworld acquisition had been completed as of January 1, 2018December 30, 2019 (in millions of dollars, except per share data)dollars):
| | | | | | | | | | | | | | | |
| | | December Year to Date |
| | | | | 2019 | | 2018 |
| Pro forma revenues | | | | | $ | 5,355.6 | | | $ | 5,624.2 | |
| Pro forma net earnings | | | | | 112.4 | | | 29.8 | |
| Pro forma basic earnings per share | | | | | 2.85 | | | 0.76 | |
| Pro forma diluted earnings per share | | | | | 2.84 | | | 0.75 | |
Due to the date of the acquisitions, the 2019 actual results represent the 2019 pro forma results. For December year to date 2018, NextGen pro forma revenues and net earnings were $67.8 million and $3.0 million, respectively, and GTA pro forma revenues and net earnings were $42.5 million and $3.3 million, respectively. | | | | | | | | | | | | | | | |
| | | December Year to Date |
| | | | | 2021 | | 2020 |
| Pro forma revenues | | | | | $ | 4,940.9 | | | $ | 4,626.5 | |
| Pro forma net earnings (loss) | | | | | $ | 157.7 | | | $ | (70.8) | |
| | | | | | | |
| | | | | | | |
The pro forma results for December year to date 2018 reflect2021 and 2020 reflects amortization of the intangible assets applicable taxes, adjustments for the accounting for revenue under ASC 606, andof $2.0 million per quarter, a non-recurring adjustment to reclassify $1.3 million of transaction expenses none of which had a material impact on the pro forma results.from 2021 to 2020, deferred compensation from 2020 and applicable taxes. The unaudited pro forma information presented has been prepared for comparative purposes only and is
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
not necessarily indicative of the results of operations as they would have been had the acquisitions occurred on the assumed dates,date, nor is it necessarily an indication of future operating results.
DispositionGreenwood/Asher
On November 18, 2020, KSU acquired 100% of the membership interests of Greenwood/Asher, a premier specialty education executive search firm in the U.S., for a purchase price of $3.5 million. Under terms of the purchase agreement, the purchase price was adjusted for cash held by Greenwood/Asher at the closing date and estimated working capital adjustments resulting in the Company paying cash of $5.2 million. The purchase price of the acquisition also includes contingent consideration with an initial estimated fair value of $2.1 million related to an earnout payment in the event certain conditions are met per the terms of the agreement. The initial fair value of the earnout was established using a Black Scholes model and it is revalued quarterly, resulting in a net increase of $2.5 million to the liability in 2021, and an increase of $1.0 million to the liability in 2022 (see Fair Value Measurements footnote). During the first quarter of 2022, the Company paid the first year earnout payment of $2.3 million. The earnout liability as of year-end 2022 is $3.3 million, which is recorded in accounts payable and accrued liabilities in the consolidated balance sheet, and is expected to be paid in the first quarter of 2023 pursuant to the terms of the purchase agreement. As of third quarter-end 2021, the purchase price allocation for this acquisition was final.
This acquisition is intended to expand our revenue opportunities in the education industry in the U.S. Greenwood/Asher's results of operations are included in the Education segment. Pro forma results of operations for this acquisition have not been presented as they are not material to the consolidated statements of earnings.
Insight
On January 14, 2020, KSU acquired 100% of the membership interests of Insight, an educational staffing company in the U.S., for a purchase price of $34.5 million. Under terms of the purchase agreement, the purchase price was adjusted for cash held by Insight at the closing date and estimated working capital adjustments resulting in the Company paying cash of $38.1 million. The purchase price of the acquisition also included contingent consideration with an estimated fair value of $1.6 million related to an earnout payment in the event certain conditions were met per the terms of the agreement. The initial fair value of the earnout was established using a Monte Carlo simulation and the liability was recorded in accounts payable and accrued liabilities in the consolidated balance sheet (see Fair Value Measurements footnote). Subsequently, the earnout was revalued, resulting in a net increase to the liability of $0.1 million in 2020 and a further increase of $0.1 million in 2021. In the third quarter of 2021, the Company paid the final earnout amount of $1.8 million in cash. In our consolidated statements of cash flows, $1.6 million of the payment is reflected as a financing activity representing the initial fair value of the earnout, with the remainder flowing through operating activities. There was no remaining liability for the earnout as of year-end 2022 or 2021. In the second quarter of 2020, the Company paid a working capital adjustment of $0.1 million. As of year-end 2020, the purchase price allocation was final.
This acquisition is intended to increase our market share in the education staffing market in the U.S. Insight's results of operations are included in the Education segment. Pro forma and actual results of operations for this acquisition have not been presented as it is not material to the consolidated statements of earnings.
Dispositions
Russia operations
On July 20, 2022, the Company completed the sale of its Russia operations ("disposal group"), which was included in the Company's International operating segment. The Company received cash proceeds of $7.4 million, which is less than the cash disposed of in the sale, resulting in investing cash outflows of $6.0 million in the consolidated statements of cash flows. The disposal group was previously reported as held for sale as of our second quarter-end 2022 with an $18.5 million impairment charge associated with the transaction. The total loss on the sale is $18.7 million, resulting from an additional $0.2 million loss on the transaction in the third quarter of 2022, which is recorded in loss on disposal in the consolidated statements of earnings. The loss on disposal includes the liquidation of the cumulative translation adjustment of $1.4 million.
The disposal group does not meet the requirements to be classified as discontinued operations as the sale does not have a material effect on the Company's operations and does not represent a strategic shift in the Company's strategy. Our consolidated revenue for the year ended 2022, 2021 and 2020 includes $63.4 million, $132.2 million, and $118.5 million, respectively, from the Russia operations and our consolidated earnings before taxes for the year ended 2022, 2021 and 2020 includes $1.4 million, $3.2 million and $2.4 million, respectively, from the Russia operations.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The major classes of divested assets and liabilities were as follows (in millions of dollars):
| | | | | | | | |
| Assets divested | | |
| Cash and equivalents | | $ | 13.4 | |
| Trade accounts receivable, net | | 22.8 | |
| Prepaid expenses and other current assets | | 0.7 | |
| Property and equipment, net | | 0.7 | |
| | |
| Deferred taxes | | 0.4 | |
| Other assets | | 0.3 | |
| Assets divested | | 38.3 | |
| | |
| Liabilities divested | | |
| Accounts payable and accrued liabilities | | (0.6) | |
| | |
| Accrued payroll and related taxes | | (7.3) | |
| Income and other taxes | | (5.7) | |
| Liabilities divested | | (13.6) | |
| | |
| Disposal group, net | | $ | 24.7 | |
Brazil operations
On August 18, 2020, the Company sold its Brazil operations for a purchase price of $1.4 million. The Company received cash proceeds of $1.2 million, net of cash disposed. As a part of the transaction, the Company has agreed to indemnify the buyer for losses and costs incurred in connection with certain events or occurrences initiated within a six-year period after closing. The aggregate losses for which the Company will provide indemnification shall not exceed $8.8 million. Accordingly, the Company recorded an indemnification liability of $2.5 million, in other long-term liabilities in the consolidated balance sheet, which represented the fair value of the liability (see Fair Value Measurements footnote)at the time of disposition and completely offset the gain on the sale. The indemnification liability is revalued on a quarterly basis (see Fair Value Measurements footnote).
6.5. Investment in Persol Holdings
ThePrior to February 2022, the Company hashad a yen-denominated investment through the Company's subsidiary, Kelly Services Japan, Inc., in the common stock of Persol Holdings Co., Ltd. ("Persol Holdings"), the 100% owner of Persol Asia Pacific Pte. Ltd., the Company'sCompany’s joint venture partner in PersolKelly Pte. Ltd. ("(the "JV"). In February 2022, the JV").Company's board approved a series of transactions that ended the cross-shareholding agreement with Persol Holdings.
On February 14, 2022, the Company repurchased 1,576,169 Class A and 1,475 Class B common shares held by Persol Holdings for $27.2 million. The purchase price was based on the average closing price of the last five business days prior to the transaction. The shares were subsequently retired and returned to an authorized, unissued status. In accordance with the Company's policy, the amount paid to repurchase the shares in excess of par value of $25.6 million was recorded to earnings invested in the business in the consolidated balance sheet at the time of the share retirement.
On February 15, 2022, Kelly Services Japan, Inc. sold the investment in the common stock of Persol Holdings in an open-market transaction for proceeds of $196.9 million, net of transaction fees. As our investment iswas a noncontrolling interest in Persol Holdings, thisthe investment iswas recorded at fair value based on the quoted market price of Persol Holdings stock on the Tokyo Stock Exchange asthrough the date of the period endtransaction (see Fair Value Measurements footnote). The Company adopted ASU 2016-01 and as a result, effective January 1, 2018, all$67.2 million loss in the first quarter of 2022 recorded in gain (loss) on investment in Persol Holdings in the consolidated statements of earnings included $52.4 million for losses related to changes in fair value up to the date of the transaction and $14.8 million for the discount from the market price on the investment are recognized in net earnings which previously were recorded in other comprehensive income. A cumulative catch-up adjustmentdate of the prior net unrealized gains previously recorded in other comprehensive income,sale and in accumulated other comprehensive income (loss), a component of stockholders’ equity, was recorded in earnings invested in the business as of January 1, 2018 for $140.0 million, net of $69.9 million of taxes.
transaction costs. A loss on the investment of $16.6 million, a gain on the investment of $35.8$121.8 million and a loss on the investment of $96.2$16.6 million for the years ended 2020, 2019,2021 and 2018,2020, respectively, was recorded entirely in gain (loss) on investment in Persol Holdings in the consolidated statements of earnings.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7.Subsequent to the transaction discussed above, the Company commenced the dissolution process of its Kelly Services Japan, Inc. subsidiary, which was considered substantially liquidated as of first quarter-end 2022. As a result, the Company recognized a $20.4 million cumulative translation adjustment loss in the first quarter of 2022, which is recorded in loss on currency translation from liquidation of subsidiary in the consolidated statements of earnings. The Company also recognized a $5.5 million foreign exchange gain related to U.S.-denominated cash equivalents held by Kelly Services Japan, Inc. following the sale of the Persol Holdings shares and prior to a dividend payment to the Company in the first quarter of 2022. The foreign exchange gain is recorded in other income (expense), net in the consolidated statements of earnings. The dissolution of the Kelly Services Japan, Inc. subsidiary was completed in the fourth quarter of 2022.
6. Investment in PersolKelly Pte. Ltd.
ThePrior to February 2022, the Company hashad a 49% ownership interest in the JV (see Investment in Persol Holdings footnote above), a staffing services business operating in 8ten geographies in the Asia-Pacific region. On February 14, 2022, the Company entered into an agreement to sell 95% of the Company's shares in the JV to Persol Asia Pacific Pte. Ltd. On March 1, 2022, the Company received cash proceeds of $119.5 million. The carrying value of the shares sold was $117.6 million. In addition, the Company had $1.9 million of accumulated other comprehensive income representing the Company's share of the JV's other comprehensive income over time related to the shares sold that was realized upon the sale, offsetting the $1.9 million gain that resulted from the proceeds in excess of the carrying value.
The operating results of the Company’s interest in the JV arewere accounted for on a one-quarter lag under the equity method and arewere reported in equity in net earnings (loss) of affiliate in the consolidated statements of earnings which amounted tothrough the date of the sale. Such amounts were earnings of $0.8 million in 2020, a loss2022 representing the results through the date of $3.6the sale, $5.4 million in 20192021 and earnings of $5.2$0.8 million in 2018. This investment is evaluated for indicators of impairment on a quarterly basis or whenever events or circumstances indicate the carrying amount may be other-than-temporarily impaired. If we conclude that there is an other-than-temporary impairment of this equity method investment, we will adjust the carrying amount of the investment to the current fair value.2020.
After the sale, the Company has a 2.5% ownership interest in the JV and discontinued its use of equity method accounting. The remaining investment is accounted for as an equity investment without a readily determinable fair value (see Fair Value Measurements footnote). The equity investment, included in other assets on the Company's consolidated balance sheet, totaled $6.4 million as of year-end 2022 and the investment in equity affiliate on the Company’s consolidated balance sheet totaled $118.5$123.4 million as of year-end 2020 and $117.2 million as of year-end 2019. The net amount due from the JV, a related party, was $5.6 million as of year-end 2020 and $10.9 million as of year-end 2019. 2021.
The Company made loans to the JV in prior years, proportionate to its 49% ownership, to the JV for $7.0 million in 2018 and an additional $4.4 million in the third quarter of 2019 to fund working capital requirements as a result of their sustained revenue growth. In the fourth quarter of 2020, the JV repaid $5.6 million of the outstanding loan balance and in the second quarter of 2021, the JV repaid the remaining $5.8 million of the loan balance. As of year-end 2022, there is no outstanding loan balance or accrued interest receivable relating to the loan. The remaining balancenet amount due to the JV, a related party, was not material as of year-end 2022 or 2021. Prior to receiving full repayment of the loans is included in other assets in2021, the consolidated balance sheet and included in the net amounts due from the JV. The carrying value of the loans approximates the fair value based on market interest rates. Accrued interest receivable, which is included in prepaid expenses and other current assets in the consolidated balance sheet, was not material at year-end 2020 or year-end 2019. The JV is a supplier to certain MSP programs in the region and the amounts for services provided to the Company, which are included in trade accounts payable in the consolidated balance sheet, are not material.
Expectedexpected credit losses arewere estimated over the contractual term of the loans. The required allowance iswas based on current and projected financial information from the JV, market-specific information and other relevant data available to the Company, as applicable. The allowance was not material at year-end 2020.
2021. The Company has accrued interest receivable from our loanJV is a supplier to certain MSP programs in the region and the amounts for services provided to the JV. If applicable, we write offCompany, which are included in accounts payable and accrued liabilities in the uncollectible accrued interest receivableconsolidated balance related to our loan to the JV within the same quarter the interest is determined to be uncollectible, which is considered timely. As such, an allowance for credit losses issheet, are not deemed necessary. Any write offs, if necessary, are recorded by reversing interest income.
On April 1, 2020, 100% of the shares of Kelly Services Australia Pty Ltd and Kelly Services (New Zealand) Limited, both subsidiaries of the JV, were sold to an affiliate of Persol Holdings. The JV received proceeds of $17.5 million upon the sale and the Company received a direct royalty payment of $0.7 million.
8.
7. Fair Value Measurements
Trade accounts receivable, short-term borrowings, accounts payable, accrued liabilities and accrued payroll and related taxes approximate their fair values due to the short-term maturities of these assets and liabilities.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following tables present assets and liabilities measured at fair value on a recurring basis as of year-end 20202022 and 20192021 in the consolidated balance sheet by fair value hierarchy level, as described below.
Level 1 measurements consist of unadjusted quoted prices in active markets for identical assets or liabilities. Level 2 measurements include quoted prices in markets that are not active or model inputs that are observable either directly or indirectly for substantially the full term of the asset or liability. Level 3 measurements include significant unobservable inputs.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
| | | | | Fair Value Measurements on a Recurring Basis As of Year-End 2020 | | | Fair Value Measurements on a Recurring Basis As of Year-End 2022 |
| Description | Description | | Total | | Level 1 | | Level 2 | | Level 3 | Description | | Total | | Level 1 | | Level 2 | | Level 3 |
| | | | (In millions of dollars) | | | (In millions of dollars) |
| Money market funds | Money market funds | | $ | 120.3 | | | $ | 120.3 | | | $ | 0 | | | $ | 0 | | Money market funds | | $ | 108.3 | | | $ | 108.3 | | | $ | — | | | $ | — | |
| Investment in Persol Holdings | Investment in Persol Holdings | | 164.2 | | | 164.2 | | | 0 | | | 0 | | Investment in Persol Holdings | | — | | | — | | | — | | | — | |
| | Total assets at fair value | Total assets at fair value | | $ | 284.5 | | | $ | 284.5 | | | $ | 0 | | | $ | 0 | | Total assets at fair value | | $ | 108.3 | | | $ | 108.3 | | | $ | — | | | $ | — | |
| | Brazil indemnification | Brazil indemnification | | $ | (2.6) | | | $ | 0 | | | $ | 0 | | | $ | (2.6) | | Brazil indemnification | | $ | (3.4) | | | $ | — | | | $ | — | | | $ | (3.4) | |
| Greenwood/Asher earnout | Greenwood/Asher earnout | | (2.1) | | | 0 | | | 0 | | | (2.1) | | Greenwood/Asher earnout | | (3.3) | | | — | | | — | | | (3.3) | |
| Insight earnout | | (1.7) | | | 0 | | | 0 | | | (1.7) | | |
| | RocketPower earnout | | RocketPower earnout | | — | | | — | | | — | | | — | |
| Total liabilities at fair value | Total liabilities at fair value | | $ | (6.4) | | | $ | 0 | | | $ | 0 | | | $ | (6.4) | | Total liabilities at fair value | | $ | (6.7) | | | $ | — | | | $ | — | | | $ | (6.7) | |
| | | | | Fair Value Measurements on a Recurring Basis As of Year-End 2019 | | | Fair Value Measurements on a Recurring Basis As of Year-End 2021 |
| Description | Description | | Total | | Level 1 | | Level 2 | | Level 3 | Description | | Total | | Level 1 | | Level 2 | | Level 3 |
| | | | (In millions of dollars) | | | (In millions of dollars) |
| Money market funds | Money market funds | | $ | 4.9 | | | $ | 4.9 | | | $ | 0 | | | $ | 0 | | Money market funds | | $ | 96.3 | | | $ | 96.3 | | | $ | — | | | $ | — | |
| Investment in Persol Holdings | Investment in Persol Holdings | | 173.2 | | | 173.2 | | | 0 | | | 0 | | Investment in Persol Holdings | | 264.3 | | | 264.3 | | | — | | | — | |
| Total assets at fair value | | Total assets at fair value | | $ | 360.6 | | | $ | 360.6 | | | $ | — | | | $ | — | |
| | Total assets at fair value | | $ | 178.1 | | | $ | 178.1 | | | $ | 0 | | | $ | 0 | | |
| Brazil indemnification | | Brazil indemnification | | $ | (2.4) | | | $ | — | | | $ | — | | | $ | (2.4) | |
| Greenwood/Asher earnout | | Greenwood/Asher earnout | | (4.6) | | | — | | | — | | | (4.6) | |
| | Total liabilities at fair value | | Total liabilities at fair value | | $ | (7.0) | | | $ | — | | | $ | — | | | $ | (7.0) | |
Money market funds as of year-end 2020 and 2019 represent investments in money market accountsfunds that hold government securities, of which $5.1$8.6 million as of year-end 2022 and $4.9$6.5 million respectively,as of year-end 2021, are restricted as to use and are included in other assets in the consolidated balance sheet. The money market funds that are restricted as to use account for the majority of our restricted cash balancebalances and represents cash balances that are required to be maintained to fund disability claims in California. The remaining money market funds as of year-end 2022 and year-end 2021 are included in cash and equivalents in the consolidated balance sheet. The valuations of money market funds were based on quoted market prices of those accounts as of the respective period end. The increase in money market funds from year-end 2019 was the result of higher cash and cash equivalent balances as of the end of the year from an increase in cash flows from operations.
On February 15, 2022, Kelly Services Japan, Inc. sold the investment in the common stock of Persol Holdings in an open-market transaction. The valuation of the investment in Persol Holdings iswas based on the quoted market price of Persol Holdings stock on the Tokyo Stock Exchange as of the period end,year-end 2021, and the related changes in fair value arewere recorded in the consolidated statements of earnings (see Investment(See Investments in Persol Holdings footnote). The cost of this yen-denominated investment, which fluctuatesfluctuated based on foreign exchange rates, was $20.1$18.0 million atas of year-end 2020 and $18.9 million at year-end 2019.2021.
As of year-end 2020,2022, the Company had an indemnification liability of $2.6totaling $3.4 million with $0.3 million in accounts payable and accrued liabilities and $3.1 million in other long-term liabilities, and $2.4 million at year-end 2021 in other long-term liabilities on the consolidated balance sheet related to the sale of the Brazil operations (see Acquisitionsoperations. As part of the sale, the Company agreed to indemnify the buyer for losses and Disposition footnote).costs incurred in connection with certain events or occurrences initiated within a six-year period after closing. The aggregate losses for which the Company will provide indemnification will not exceed $8.8 million. The valuation of the indemnification liability was established using a discounted cash flow methodology based on probability weighted-average cash flows discounted by weighted-average cost of capital. The valuation, which represents the fair value, is considered a level 3 liability, and will beis being measured on a recurring basisbasis. During 2022, the Company reassessed the value of the indemnification liability and fluctuates based on foreign exchange rates. During yeardetermined it was necessary to date 2020,record an increase to the liability of $0.8 million. Additionally, in 2022, the Company recognized $2.6an increase of $0.2 million including foreign currency fluctuations, in expenses related to the indemnification liability related to exchange rate fluctuations in other income (expense), net in the consolidated statements of earnings.
The Company recorded an earnout liability relating to the 2020 acquisition of Greenwood/Asher, totaling $3.3 million at year-end 2022 in accounts payable and accrued liabilities and $4.6 million at year-end 2021 with $2.3 million in accounts payable and accrued liabilities and $2.3 million in other long-term liabilities in the consolidated balance sheet. The initial valuation of
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
the earnout liability was established using a Black Scholes model and represents the fair value and is considered a level 3 liability. During the first quarter of 2022, the Company paid the one year portion of the earnout totaling $2.3 million. In connectionthe consolidated statements of cash flows, $0.7 million is reflected as a financing activity representing the initial fair value of the investment, with the firstremainder flowing through operating activities. During 2022, the Company reassessed the value of the earnout liability and determined that it was necessary to record an increase to the liability of $1.0 million.
The company recorded an initial earnout liability relating to the 2022 acquisition of RocketPower, totaling $0.6 million, with $0.5 million in accounts payable and accrued liabilities and $0.1 million in other long-term liabilities in the consolidated balance sheet (see Acquisitions and Dispositions footnote). The initial valuation of the earnout liability was established using a Black Scholes model and represented the fair value and was considered a level 3 liability. In the third quarter of 2022, we reassessed the value and determined that the fair value was zero. The maximum total cash payments which may be due related to the earnout liability is $31.8 million.
The Company recorded an earnout liability relating to the 2020 acquisition of Insight, the Company has recorded an earnout liability oftotaling $1.7 million as of year-end 2020 in accounts payable and accrued liabilities in the consolidated balance sheet (see Acquisitions and Dispositions footnote). The valuation of the earnout liability was initially established using a Monte Carlo simulation and representsrepresented the fair value and iswas considered a level 3 liability. During 2020,2021, the Company recognized $0.1 million of expenseexpenses related to the earnout liability within SG&A expenses in the consolidated statements of earnings.
In connection with During the fourththird quarter 2020 acquisition of Greenwood/Asher,2021, the Company has recorded an earnout liability of $2.1 million as of year-end 2020 in other non-current liabilities in the consolidated balance sheet (see Acquisitions and
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Dispositions footnote). The valuation ofpaid the earnout liability was established using a Black Scholes model and represents the fair value and is considered a level 3 liability.totaling $1.8 million.
Equity Investments Without Readily Determinable Fair Value
TheOn March 1, 2022, the Company has a minoritysold the majority of its investment in Business Talent Group, LLC, which is includedthe JV (see Investment in other assets inPersolKelly Pte. Ltd. footnote), with the consolidated balance sheet. This investment isremaining 2.5% interest now being measured using the measurement alternative for equity investments without a readily determinable fair value. The measurement alternative represents cost, less impairment, plus or minus observable price changes. The carrying amountsale of $5.0the shares of the JV represented an observable transaction requiring the Company to calculate the current fair value based on the purchase price of the shares, in which the resulting adjustment was not material. The investment totaled $6.4 million as of year-end 2020 and 2019 represents the purchase price. There have been no2022, representing total cost plus observable price changes to the carrying amount or impairments.date.
ThePrior to April 2021, the Company also hashad a minority investment in Kenzie Academy Inc.,Business Talent Group, LLC, which iswas included in other assets in the consolidated balance sheet. This investment iswas measured using the measurement alternative for equity investments without a readily determinable fair value as described above. In the second quarter of 2021, BTG entered into a merger agreement which resulted in all of the Company's shares of BTG being automatically canceled upon approval of the merger and resulted in the receipt of $5.0 million in cash, which was equal to the carrying value and purchase price of the BTG investment.
Prior to March 2021, the Company had a minority investment in Kenzie Academy Inc., which was included in other assets in the consolidated balance sheet. The investment was also measured using the measurement alternative for equity investments without a readily determinable fair value as described above. TheOn March 8, 2021, Kenzie entered into a transaction to sell its assets. As of the date of the sale, the investment totaledhad a carrying value of $1.4 million, as of year-end 2020 and $1.3 million at year-end 2019, representing total cost plus observable price changes to date. In the first quarter of 2021, the asset was written down as a result of the sale and the loss of $1.4 million was recorded in other income (expense), net in the consolidated statements of earnings.
Assets Measured at Fair Value on a Nonrecurring Basis
Due toIn the negative market reaction to the COVID-19 crisis, including declines in our common stock prices, management determined that a triggering event occurred during the firstfourth quarter of 2020. We therefore2022, we performed an interimour annual goodwill impairment testing, which included a step one quantitative impairment test for both of our previousthe Softworld and PTS reporting units with goodwill.units. As a result of thisthe quantitative assessment,assessments, we determined that the estimated fair value of the Softworld and PTS reporting units no longer exceeded thewas more than its carrying value, and recorded a goodwill impairment charge of $147.7 million in the first quarter of 2020. In the fourth quarter of 2020,value. Additionally, we performed a step zero qualitative analysis for the Education reporting unit to determine whether a further quantitative analysis was necessary and concluded that a step one quantitative analysis was not necessary. As a result of the quantitative and qualitative assessment, weassessments, the Company determined itgoodwill related to these reporting units was not impaired as of year-end 2022.
During 2022, customers within the high-tech industry vertical, in which RocketPower specializes, reduced or eliminated their full-time hiring, reducing demand for RocketPower's services, and on-going economic uncertainty has more broadly impacted the growth in demand for RPO in the near-term. These changes in market conditions therefore caused a triggering event requiring interim impairment tests for both long-lived assets and goodwill as of third quarter of 2022. Job eliminations in the high-tech industry vertical continued during the fourth quarter of 2022, indicating a broad, sustained reduction in hiring was likely than notand is now expected to last through much of 2023, directly impacting RocketPower and the demand for RocketPower's
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
services in this vertical. These changes in market conditions caused another triggering event requiring interim impairment tests for both long-lived assets and goodwill as of year-end 2022.
We performed a long-lived asset recoverability test for RocketPower and determined that undiscounted future cash flows exceeded the carrying amount of the asset group and were recoverable as of third quarter-end and year-end 2022. We performed an interim step one quantitative test for RocketPower’s goodwill and determined that the estimated fair value of the reporting unit with goodwill was more than itsno longer exceeded the carrying value as of third quarter-end and year-end 2022. Based on the results of our interim goodwill impairment tests, we recorded a further quantitative assessment was not necessarygoodwill impairment charge of $30.7 million in the third quarter of 2022 and we recorded an additional goodwill impairment charge of $10.3 million in the fourth quarter of 2022 to write off the remaining balance of RocketPower’s goodwill as of year-end, for a total goodwill impairment charge of $41.0 million as of year-end 2022 (see Goodwill and Intangible Assets footnote). In 2019, we performed a step one quantitative test for all of our reporting units with goodwill. The estimated fair value of each reporting unit tested exceeded its related carrying value. As a result of the quantitative assessment, we determined it was more likely than not that the fair value of each of the reporting units was more than its carrying value.
9.8. Restructuring
2022 Actions
In the first quarter of 2022, the Company took restructuring actions designed to increase efficiency. Restructuring costs incurred in 2022 totaled $1.7 million and were recorded entirely in SG&A expenses in the consolidated statements of earnings, as detailed below (in millions of dollars):
| | | | | | | | | | | | | | | | | |
| Severance Costs | | Lease Termination Costs | | Total |
| Professional & Industrial | $ | 0.1 | | | $ | 0.2 | | | $ | 0.3 | |
| | | | | |
| Education | 0.4 | | | — | | | 0.4 | |
| Outsourcing & Consulting | 0.2 | | | — | | | 0.2 | |
| | | | | |
| Corporate | 0.8 | | | — | | | 0.8 | |
| Total | $ | 1.5 | | | $ | 0.2 | | | $ | 1.7 | |
2021 Actions
In the fourth quarter of 2021, the Company initiated a series of cost management actions designed to increase operational efficiencies within enterprise functions that provide centralized support to our operating units. The actions are designed to align expenses with current expectations for top-line growth.
Restructuring costs incurred in 2021 totaled $4.0 million and are recorded entirely in SG&A expenses in the consolidated statements of earnings, as detailed below (in millions of dollars):
| | | | | | | | | |
| | | Severance Costs | | |
| | | | | |
| | | | | |
| | | | | |
| | | | | |
| International | | | $ | 1.2 | | | |
| Corporate | | | 2.8 | | | |
| Total | | | $ | 4.0 | | | |
2020 Actions
In the first quarter of 2020, the Company took restructuring actions to align costs with expected revenues, position the organization to adopt a new operating model later in 2020 and to align the U.S. field office facilities footprint with a more technology-enabled service delivery methodology.
In the fourth quarter of 2020, the Company took several restructuring actions with a goal to provide sustainable cost reductions as a result of the continuing COVID-19 demand disruption. The restructuring actions included involuntary terminations, a Voluntary Separation Plan ("VSP") and a Voluntary Retirement Plan ("VRP"). Employees were included in the VSP based on the functions that were being reorganized, and not by age or years of service. For the VRP, eligible employees were selected based on their age and years of service.
Restructuring costs incurred in 2020 totaled $12.8 million and arewere recorded entirely in SG&A expenses in the consolidated statements of earnings, as detailed below (in millions of dollars).
| | | | | | | | | | | | | | | | | |
| Lease Termination Costs | | Severance Costs | | Total |
| | | | | |
| Professional & Industrial | $ | 3.5 | | | $ | 2.5 | | | $ | 6.0 | |
| Science, Engineering & Technology | 0.5 | | | 0.1 | | | 0.6 | |
| Education | 0.1 | | | 0.9 | | | 1.0 | |
| Outsourcing & Consulting | 0 | | | 0.3 | | | 0.3 | |
| International | 0.7 | | | 0.7 | | | 1.4 | |
| Corporate | 0 | | | 3.5 | | | 3.5 | |
| Total | $ | 4.8 | | | $ | 8.0 | | | $ | 12.8 | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Restructuring costs incurred in 2019 totaled $5.5 million. Professional & Industrial incurred $5.1 million and Science, Engineering & Technology incurred $0.4 million. The restructuring costs, which were all severance related, were recorded in SG&A expenses in the consolidated statements of earnings. No restructuring costs were incurred in 2018.
| | | | | | | | | | | | | | | | | |
| Lease Termination Costs | | Severance Costs | | Total |
| Professional & Industrial | $ | 3.5 | | | $ | 2.5 | | | $ | 6.0 | |
| Science, Engineering & Technology | 0.5 | | | 0.1 | | | 0.6 | |
| Education | 0.1 | | | 0.9 | | | 1.0 | |
| Outsourcing & Consulting | — | | | 0.3 | | | 0.3 | |
| International | 0.7 | | | 0.7 | | | 1.4 | |
| Corporate | — | | | 3.5 | | | 3.5 | |
| Total | $ | 4.8 | | | $ | 8.0 | | | $ | 12.8 | |
Accrual Summary
A summary of our global restructuring balance sheet accrual, included in accrued payroll and related taxes and accounts payable and accrued liabilities in the consolidated balance sheet, is detailed below (in millions of dollars).:
| | | | | |
Balance as of year-end 2019 | $ | 0.3 | |
Additions charged to Professional & Industrial | 6.0 | |
Additions charged to Science, Engineering & Technology | 0.6 | |
Additions charged to Education | 1.0 | |
Additions charged to Outsourcing & Consulting | 0.3 | |
Additions charged to International | 1.4 | |
Additions charged to Corporate | 3.5 | |
Reductions for lease termination costs related to fixed assets | (0.6) | |
Reductions for cash payments related to all restructuring activities | (9.0) | |
| |
| Balance as of year-end 2020 | $ | 3.5 | |
| |
| |
| |
| |
| Additions charged to International | 1.2 | |
| Additions charged to Corporate | 2.8 | |
| |
| Reductions for cash payments related to all restructuring activities | (4.6) | |
| |
| Balance as of year-end 2021 | 2.9 | |
| Additions charged to Professional & Industrial | 0.3 | |
| |
| Additions charged to Outsourcing & Consulting | 0.2 | |
| Additions charged to Education | 0.4 | |
| |
| Additions charged to Corporate | 0.8 | |
| Reductions for cash payments related to all restructuring activities | (4.0) | |
| Accrual adjustments | (0.3) | |
| Balance as of year-end 2022 | $ | 0.3 | |
The remaining balance of $3.5$0.3 million as of year-end 20202022 primarily represents severance costs and the majority is expected to be paid duringby the first two quarters of 2021.quarter-end 2023. No material adjustments are expected to be recorded.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
10.9. Goodwill and Intangible Assets
The changes in the carrying amount of goodwill for the fiscal years 2022 and 2021 are included in the tables below (in millions of dollars):
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | As of Year-End 2021 | | Additions to Goodwill | | Impairment Adjustments | | As of Year-End 2022 |
| Science, Engineering & Technology | | $ | 111.3 | | | $ | — | | | $ | — | | | $ | 111.3 | |
| Education | | 3.5 | | | 36.3 | | | — | | | 39.8 | |
| Outsourcing & Consulting | | — | | | 41.0 | | | (41.0) | | | — | |
| Total | | $ | 114.8 | | | $ | 77.3 | | | $ | (41.0) | | | $ | 151.1 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | As of Year-End 2020 | | Additions to Goodwill | | Impairment Adjustments | | As of Year-End 2021 |
| Science, Engineering & Technology | | $ | — | | | $ | 111.3 | | | $ | — | | | $ | 111.3 | |
| Education | | 3.5 | | | — | | | — | | | 3.5 | |
| Total | | $ | 3.5 | | | $ | 111.3 | | | $ | — | | | $ | 114.8 | |
The goodwill resulting from the acquisition of RocketPower during the first quarter of 2022 was allocated to the OCG reportable segment and RocketPower was deemed to be a separate reporting unit. The goodwill resulting from the acquisition of PTS during the second quarter of 2022 was allocated to the Education reportable segment and PTS was deemed to be a separate reporting unit. The goodwill resulting from the acquisition of Softworld during the second quarter of 2021 was allocated to the SET reportable segment and Softworld was deemed to be a separate reporting unit. (See Additions to Goodwill column in the table above and the Acquisitions and Dispositions footnote for more details regarding each acquisition.)
The Company performs its annual goodwill impairment testing in the fourth quarter each year and regularly assesses whenever events or circumstances make it more likely than not that an impairment may have occurred. We also perform a qualitative review on a quarterly basis of our long-lived assets, comprised of net property and equipment and definite-lived intangible assets, whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.
During the firstthird quarter of 2020, negative2022, customers within the high-tech industry vertical, in which RocketPower specializes, reduced or eliminated their full-time hiring, reducing demand for RocketPower’s services, and on-going economic uncertainty has more broadly impacted the growth in demand for RPO in the near-term. These changes in market reaction to the COVID-19 crisis, including declines in our common stock price,conditions therefore caused our market capitalization to decline significantly compared to the fourth quarter of 2019, causing a triggering event. Therefore, weevent requiring an interim impairment test for both long-lived assets and goodwill. RocketPower has definite-lived intangible assets, consisting of trades names, customer relationships and non-compete agreements, which are amortized over their estimated useful lives. We performed a long-lived asset recoverability test for RocketPower and determined that undiscounted future cash flows exceeded the carrying amount of the asset group and were recoverable. We performed an interim step one quantitative test for our previous reporting units withRocketPower’s goodwill Americas Staffing and GTS, and determined that the estimated fair valuesvalue of boththe reporting unitsunit no longer exceeded theirthe carrying values.value. Based on the result of our interim goodwill impairment test as of the first quarter of 2020,third quarter-end 2022, we recorded a goodwill impairment charge of $147.7$30.7 million to write off goodwill for both reporting units. Aa portion of theRocketPower’s goodwill, balance was deductible for tax purposes. See impairment adjustmentswith $10.3 million goodwill remaining in the table below.OCG reportable segment as of third quarter-end 2022.
In performing the fourth quarter of 2022, we performed our annual goodwill impairment testing, which included a step one quantitative test for the Softworld and consistent with our prior practice,PTS reporting units. As a result of the quantitative assessment, we determined that the estimated fair value of eachthe Softworld and PTS reporting unit using the income approach, whichunits was validated through reconciliation to observable market capitalization data. Under the income approach, estimated fair value was determined based on estimated future cash flows discounted by an estimated market participant weighted-average cost of capital, which reflects the overall level of inherent risk of the reporting unit being measured. Estimated future cash flows were based on our internal projection model and reflects management’s outlookmore than its carrying value. Additionally, we performed a step zero qualitative analysis for the reporting units. AssumptionsEducation and estimates about future cash flows and discount rates are complex and often subjective. Our analysis used significant assumptions by reporting unit, including: expected future revenue and expense growth rates, profit margins, discount rate, forecasted capital expenditures and working capital.
As discussed in the Segment Disclosures footnote, during the third quarter of 2020, the Company adopted a new operating model reflecting the Company's focus on delivering specialty talent solutions, which resulted in a change in our operating segments and reporting units. Due to the complete write-off of goodwill in the first quarter of 2020, reallocation of goodwill to the newRocketPower reporting units as part of the third quarter 2020 change in segment reporting was not necessary. Subsequently, the goodwill resulting from the acquisition of Greenwood/Asher during the fourth quarter of 2020 (see Acquisitions and Disposition footnote) was allocated to the Education operating segment, which was deemed to be a reporting unit, under the new operating model.
During the fourth quarter of 2020, the Company performed a qualitative analysis (a "step zero" test) to determine whether a further quantitative analysis was necessary. The step zero test includes making judgmentsnecessary and assessments to determine whether any events or circumstances have occurredconcluded that makes it more likely than not that the fair value of a reporting unit is less than its carrying amount. As a result of this qualitative assessment, a step one quantitative analysis was not deemed necessary at that time. As a result of the quantitative and qualitative assessments, the Company determined goodwill related to these reporting units was not impaired as of year-end 2020.at that time.
Subsequent to our annual goodwill impairment testing, job eliminations in the high-tech industry vertical continued, indicating a broad, sustained reduction in hiring was likely and is now expected to last through much of 2023, directly impacting RocketPower and the demand for RocketPower's services in this vertical. These changes in market conditions caused a triggering event requiring another interim impairment test for both long-lived assets and goodwill as of year-end 2022. We performed a long-lived asset recoverability test for RocketPower and determined that undiscounted future cash flows exceeded the carrying amount of the asset group and were recoverable. We performed an interim step one quantitative test for
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The changesRocketPower’s goodwill and determined that the estimated fair value of the reporting unit no longer exceeded the carrying value. Based on the result of our interim goodwill impairment test as of year-end 2022, we recorded an additional goodwill impairment charge of $10.3 million in the carrying amountfourth quarter of 2022 to write off the remaining balance of RocketPower’s goodwill, for the fiscal year 2020 are includeda total goodwill impairment charge of $41.0 million as of year-end 2022. (See Impairment Adjustments column in the table below. See Acquisitionsabove.)
If current expectations of future revenue and Disposition footnote for a descriptionprofit margins are not met, or if market factors outside of the additions to goodwill.
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | As of Year-End 2019 | | Additions to Goodwill | | Impairment Adjustments | | As of Year-End 2020 |
| | (In millions of dollars) |
| Americas Staffing | | $ | 58.5 | | | $ | 19.9 | | | $ | (78.4) | | | $ | 0 | |
| Global Talent Solutions | | 69.3 | | | 0 | | | (69.3) | | | 0 | |
| Education | | 0 | | | 3.5 | | | 0 | | | 3.5 | |
| Total | | $ | 127.8 | | | $ | 23.4 | | | $ | (147.7) | | | $ | 3.5 | |
Intangible assets, excluding fully-amortized intangibles, are included within other assets on our consolidated balance sheet and consist of the following (in millions of dollars):
| | | 2020 | | 2019 | | 2022 | | 2021 |
| | Useful lives | | Gross Carrying amount | | Less: Accumulated Amortization | | Net | | Gross Carrying amount | | Less: Accumulated Amortization | | Net | | Useful lives | | Gross Carrying amount | | Less: Accumulated Amortization | | Net | | Gross Carrying amount | | Less: Accumulated Amortization | | Net |
| Customer relationships | Customer relationships | 10 years | | $ | 52.0 | | | $ | 13.1 | | | $ | 38.9 | | | $ | 40.1 | | | $ | 8.3 | | | $ | 31.8 | | Customer relationships | 10 years | | $ | 141.1 | | | $ | 32.9 | | | $ | 108.2 | | | $ | 106.9 | | | $ | 22.2 | | | $ | 84.7 | |
| Candidate database | 4 years | | 1.5 | | | 1.3 | | | 0.2 | | | 1.5 | | | 0.9 | | | 0.6 | | |
| | Trade names | Trade names | 10-15 years | | 12.7 | | | 1.6 | | | 11.1 | | | 12.1 | | | 0.8 | | | 11.3 | | Trade names | 10-15 years | | 51.7 | | | 8.3 | | | 43.4 | | | 35.8 | | | 4.2 | | | 31.6 | |
| Non-compete agreements | Non-compete agreements | 5 years | | 1.7 | | | 0.6 | | | 1.1 | | | 1.7 | | | 0.3 | | | 1.4 | | Non-compete agreements | 5 years | | 6.0 | | | 2.2 | | | 3.8 | | | 3.1 | | | 1.2 | | | 1.9 | |
| Trademarks | Trademarks | 10 years | | 4.8 | | | 0.5 | | | 4.3 | | | 4.8 | | | — | | | 4.8 | | Trademarks | 10 years | | 4.8 | | | 1.5 | | | 3.3 | | | 4.8 | | | 1.0 | | | 3.8 | |
| Total | Total | | $ | 72.7 | | | $ | 17.1 | | | $ | 55.6 | | | $ | 60.2 | | | $ | 10.3 | | | $ | 49.9 | | Total | | $ | 203.6 | | | $ | 44.9 | | | $ | 158.7 | | | $ | 150.6 | | | $ | 28.6 | | | $ | 122.0 | |
The year-over-year change in total intangible assets was due to the intangibles purchased in connection with the InsightRocketPower and Greenwood/AsherPTS acquisitions (see Acquisitions and DispositionDispositions footnote). Intangible amortization expense, which is included in SG&A expense in the consolidated statements of earnings, was $19.4 million, $13.0 million and $6.8 million $5.4 millionin 2022, 2021 and $1.8 million in 2020, 2019 and 2018, respectively. The amortization expense will be $6.7$20.8 million in 2021, $6.5 million in 2022 and 2023, and $6.2$20.5 million in 2024, $18.5 million in 2025, $17.8 million in 2026 and 2025.$17.2 million in 2027.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
11.10. Other Assets
Included in other assets are the following:
| | | | | | | | | | | |
| 2020 | | 2019 |
| | (In millions of dollars) |
| Life insurance cash surrender value (see Retirement Benefits footnote) | $ | 220.3 | | | $ | 200.6 | |
French CICE (1) | 0 | | | 18.2 | |
Intangibles, net of accumulated amortization of $26.7 million in 2020 and $24.7 million in 2019 (2) | 55.6 | | | 49.9 | |
Long-term customer receivable (3) | 2.4 | | | 12.4 | |
Workers' compensation and other claims receivable (4) | 6.1 | | | 7.7 | |
| Other | 35.5 | | | 35.3 | |
| | | |
| Other assets | $ | 319.9 | | | $ | 324.1 | |
following (in millions of dollars): | | | | | | | | | | | |
| 2022 | | 2021 |
| Life insurance cash surrender value (see Retirement Benefits footnote) | $ | 194.3 | | | $ | 232.9 | |
Intangibles, net of accumulated amortization of $55.5 million in 2022 and $39.1 million in 2021(1) | 158.7 | | | 122.0 | |
Long-term hosted software, net of accumulated amortization of $7.3 million in 2022 and $3.2 million in 2021(2) | 13.7 | | | 10.7 | |
| Noncurrent restricted cash | 8.6 | | | 6.6 | |
Workers' compensation and other claims receivable(3) | 12.1 | | | 5.5 | |
Other(4) | 15.8 | | | 11.4 | |
| Other assets | $ | 403.2 | | | $ | 389.1 | |
(1)French CICE, a wage subsidy receivable related to a law to enhance the competitiveness of businesses in France, was monetized in the second quarter of 2020.
(2) See Goodwill and Intangible Assets footnote for a detailed listing of intangible assets and related accumulated amortization.
(3) (2)The reserve against the long-term customer receivable was increased during the third quarter Long-term hosted software represents cloud computing arrangements that are comprised of 2020.internal-use software platforms that are accounted for as service contracts (see Summary of Significant Accounting Policies footnote).
(4)(3) Workers’ compensation and other claims receivable represents receivables from the insurance company for U.S. workers’ compensation and automobile liability claims in excess of the applicable loss limits.
12. Leases(4) Other in 2022 includes $6.4 million related to our equity investment in the JV (see Investment in PersolKelly Pte. Ltd footnote).
At the beginning of the first quarter of 2019, we adopted ASC 842,
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
11. Leases using an optional transition method which allowed us to adopt the new lease standard at the adoption date, as compared to the beginning of the earliest period presented, and recognize a cumulative-effect adjustment to the beginning balance of earnings invested in the business in the period of adoption. We elected the package of practical expedients permitted under the transition guidance, which allowed us to carry forward our historical lease classification, our assessment on whether a contract is or contains a lease, and our initial direct costs for any leases that existed prior to adoption of the new standard. We also elected to combine lease and non-lease components, to keep leases with an initial term of 12 months or less off the consolidated balance sheet and recognize the associated lease payments in the consolidated statements of earnings on a straight-line basis over the lease term.
The Company has operating and financing leases for headquarters and field offices and various equipment. Our leases generally have remaining lease terms of one year to 10 years. We determine if an arrangement is a lease at inception.
We recorded $74.1 million of right-of-use (“ROU”) assets within operating lease right-of-use assets, $19.8 million of current lease liabilities within operating lease liabilities, current and $54.3 million of noncurrent lease liabilities within operating lease liabilities, noncurrent in the consolidated balance sheet on the date of adoption. No adjustment to the beginning balance of earnings invested in the business was necessary as a result of adopting this standard.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The components of lease expense wereare as follows (in millions of dollars):
| | | | | | | | | | | | | | | | | | | | |
| | | | December Year to Date | | December Year to Date |
| Description | | Statements of Earnings Location | | 2020 | | 2019 |
| Operating: | | | | | | |
| Operating lease cost | | Selling, general and administrative expenses | | $ | 27.0 | | | $ | 26.7 | |
| Short-term lease cost | | Selling, general and administrative expenses | | 3.6 | | | 3.5 | |
| Variable lease cost | | Selling, general and administrative expenses | | 6.8 | | | 6.7 | |
| Financing: | | | | | | |
| Amortization of ROU assets | | Selling, general and administrative expenses | | 1.3 | | | 0.4 | |
| Interest on lease liabilities | | Other income (expense), net | | 0.4 | | | 0.2 | |
| Total lease cost | | | | $ | 39.1 | | | $ | 37.5 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | December Year to Date |
| Description | | Statements of Earnings Location | | 2022 | | 2021 | | 2020 |
| Operating: | | | | | | | | |
| Operating lease cost | | Selling, general and administrative expenses | | $ | 22.8 | | | $ | 25.8 | | | $ | 27.0 | |
| Short-term lease cost | | Selling, general and administrative expenses | | 2.4 | | | 2.6 | | | 3.6 | |
| Variable lease cost | | Selling, general and administrative expenses | | 5.2 | | | 5.7 | | | 6.8 | |
| Financing: | | | | | | | | |
| Amortization of ROU assets | | Selling, general and administrative expenses | | 0.6 | | | 1.4 | | | 1.3 | |
| Interest on lease liabilities | | Other income (expense), net | | 0.1 | | | 0.2 | | | 0.4 | |
| Total lease cost | | | | $ | 31.1 | | | $ | 35.7 | | | $ | 39.1 | |
Supplemental consolidated balance sheet information related to leases wasis as follows (in millions of dollars):
| | Description | Description | | Balance Sheet Location | | As of Year-End 2020 | | As of Year-End 2019 | Description | | Balance Sheet Location | | As of Year-End 2022 | | As of Year-End 2021 |
| ROU Assets: | ROU Assets: | | | | | | | ROU Assets: | | | | | | |
| Operating | Operating | | Operating lease right-of-use assets | | $ | 83.2 | | | $ | 60.4 | | Operating | | Operating lease right-of-use assets | | $ | 66.8 | | | $ | 75.8 | |
| Financing | Financing | | Property and equipment | | 7.0 | | | 4.1 | | Financing | | Property and equipment | | 5.0 | | | 6.3 | |
| Total lease assets | Total lease assets | | $ | 90.2 | | | $ | 64.5 | | Total lease assets | | $ | 71.8 | | | $ | 82.1 | |
| | ROU Liabilities: | ROU Liabilities: | | ROU Liabilities: | |
| Operating - current | Operating - current | | Operating lease liabilities, current | | $ | 19.6 | | | $ | 20.1 | | Operating - current | | Operating lease liabilities, current | | $ | 14.7 | | | $ | 17.5 | |
| Financing - current | Financing - current | | Accounts payable and accrued liabilities | | 1.8 | | | 1.3 | | Financing - current | | Accounts payable and accrued liabilities | | 1.2 | | | 1.9 | |
| Operating - noncurrent | Operating - noncurrent | | Operating lease liabilities, noncurrent | | 67.5 | | | 43.3 | | Operating - noncurrent | | Operating lease liabilities, noncurrent | | 55.0 | | | 61.4 | |
| Financing - noncurrent | Financing - noncurrent | | Other long-term liabilities | | 2.8 | | | 2.1 | | Financing - noncurrent | | Other long-term liabilities | | — | | | 1.2 | |
| Total lease liabilities | Total lease liabilities | | $ | 91.7 | | | $ | 66.8 | | Total lease liabilities | | $ | 70.9 | | | $ | 82.0 | |
Weighted average remaining lease terms and discount rates wereare as follows:
| | | | | | | | | | | |
| December Year to Date | | December Year to Date |
| 2020 | | 2019 |
| Weighted average remaining lease term (years): | | | |
| Operating leases | 8.1 | | 3.9 |
| Financing leases | 3.3 | | 3.6 |
| Weighted average discount rate: | | | |
| Operating leases | 5.1 | % | | 5.7 | % |
| Financing leases | 5.4 | % | | 4.9 | % |
| | | | | | | | | | | |
| December Year to Date |
| 2022 | | 2021 |
| Weighted average remaining lease term (years): | | | |
| Operating leases | 7.9 | | 8.1 |
| Financing leases | 1.3 | | 2.1 |
| Weighted average discount rate: | | | |
| Operating leases | 5.1 | % | | 4.9 | % |
| Financing leases | 5.4 | % | | 5.3 | % |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Other information related to leases wasis as follows (in millions of dollars):
| | | | | | | | | | | | | | | |
| | | December Year to Date | | December Year to Date |
| | | 2020 | | 2019 |
| Cash paid for amounts included in the measurement of lease liabilities: | | | | | |
| Operating cash flows from operating leases | | | $ | 25.4 | | | $ | 26.0 | |
| Financing cash flows from financing leases | | | 2.0 | | | 0.7 | |
| | | | | |
| ROU assets obtained in exchange for new lease obligations: | | | | | |
| Operating leases | | | $ | 43.3 | | | $ | 9.2 | |
| Financing leases | | | 3.1 | | | 4.1 | |
| | | | | | | | | | | | | | | | | | | | | |
| | | December Year to Date |
| | | 2022 | | 2021 | | 2020 |
| Cash paid for amounts included in the measurement of lease liabilities: | | | | | | | |
| Operating cash flows from operating leases | | | $ | 22.4 | | | $ | 26.1 | | | $ | 25.4 | |
| Financing cash flows from financing leases | | | 1.4 | | | 1.5 | | | 2.0 | |
| | | | | | | |
| ROU assets obtained in exchange for new lease obligations: | | | | | | | |
| Operating leases | | | $ | 10.7 | | | $ | 14.9 | | | $ | 43.3 | |
| Financing leases | | | — | | | — | | | 3.1 | |
Maturities of lease liabilities as of year-end 2020 were2022 are as follows (in millions of dollars):
| | | | | | | | | | | |
| Operating Leases | | Financing Leases |
| 2021 | $ | 23.4 | | | $ | 2.1 | |
| 2022 | 17.5 | | | 2.0 | |
| 2023 | 12.6 | | | 0.9 | |
| 2024 | 9.5 | | | 0 | |
| 2025 | 6.9 | | | 0 | |
| Thereafter | 36.2 | | | 0 |
| Total future lease payments | 106.1 | | | 5.0 | |
| Less: Imputed interest | 19.0 | | | 0.4 | |
| Total | $ | 87.1 | | | $ | 4.6 | |
Lease expense for fiscal year 2018 amounted to $31.4 million. | | | | | | | | | | | |
| Operating Leases | | Financing Leases |
| 2023 | $ | 17.8 | | | $ | 1.3 | |
| 2024 | 13.2 | | | — | |
| 2025 | 10.1 | | | — | |
| 2026 | 7.7 | | | — | |
| 2027 | 5.5 | | | — | |
| Thereafter | 30.3 | | | — | |
| Total future lease payments | 84.6 | | | 1.3 | |
| Less: Imputed interest | 15.0 | | | 0.1 | |
| Total | $ | 69.6 | | | $ | 1.2 | |
During the first quarter of 2020, the Company sold its mainthree of four headquarters buildingproperties and entered into a leaseback agreement, which is accounted for as an operating lease (see Sale of Assets footnote). As of first quarter-end 2020, we recognized $37.6 million of ROU assets within operating lease right-of-use assets, $1.2 million of current lease liabilities within operating lease liabilities, current and $36.1 million of noncurrent lease liabilities within operating lease liabilities, noncurrent in the consolidated balance sheet, with a discount rate of 4.8% over a 15-year lease term related to this lease.
13.12. Debt
Short-Term Debt
TheOn November 4, 2022, the Company has aentered into an agreement with its lenders to amend and restate its existing $200.0 million, five-year revolving credit facility (the "Facility"), with a termination date of December 5, 2024. The amendment increased the limit on restricted payments from $50.0 million to $115.0 million and changed certain of the terms and conditions. The Facility allows for borrowings in various currencies and is available to be used to fund working capital, acquisitions and general corporate needs. The Facility is secured by certain assets of the Company, excluding U.S. trade accounts receivable.
At year-end 2020,2022 and 2021, there were 0no borrowings under the Facility and a remaining borrowing capacity of $200.0 million. At year-end 2019, there were 0 borrowings under the Facility and the remaining borrowing capacity was $200.0 million. To maintain availability of the funds, we pay a facility fee on the full amount of the Facility, regardless of usage. The facility fee varies based on the Company’s leverage ratio as defined in the agreement. The Facility, which contains a cross-default clause that could result in termination if defaults occur under our other loan agreements, had a facility fee of 15.0 basis points at year-end 20202022 and 2019.2021. The Facility’s financial covenants and restrictions are described below, all of which were met at year-end 2020:2022:
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
•We must maintain a certain minimum ratio of earnings before interest, taxes, depreciation, amortization (“EBITDA”) and certain cash and non-cash charges that are non-recurring in nature (“EBITDA”) to interest expense (“Interest Coverage Ratio”) as of the end of any fiscal quarter.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
•We must maintain a certain maximum ratio of total indebtedness to the sum of net worth and total indebtedness at all times.
•Dividends, stock buybacks and similar transactions are limited to certain maximum amounts.
•We must adhere to other operating restrictions relating to the conduct of business, such as certain limitations on asset sales and the type and scope of investments.
TheOn September 21, 2022, the Company has a Receivables Purchase Agreement withand Kelly Receivables Funding, LLC, a wholly owned bankruptcy remote special purpose subsidiary of the Company (the “Receivables Entity”), amended the Receivables Purchase Agreement related to its $150.0 million, three-year, securitization facility (the “Securitization Facility”). The amendment changed certain of the terms and conditions, including extending the DSO terms from 65 days to 70 days. The Receivables Purchase Agreement will terminate December 5, 2022,2024, unless terminated earlier pursuant to its terms.
Under the Securitization Facility, the Company will sell certain trade receivables and related rights (“Receivables”), on a revolving basis, to the Receivables Entity. The Receivables Entity may from time to time sell an undivided variable percentage ownership interest in the Receivables. The Securitization Facility, which contains a cross-default clause that could result in termination if defaults occur under our other loan agreements, also allows for the issuance of standby letters of credit (“SBLC”) and contains certain restrictions based on the performance of the Receivables.
As of year-end 2020,2022, the Securitization Facility had 0no short-term borrowings, SBLCs of $49.5 million related to workers’ compensation at a rate of 0.90% and a remaining capacity of $100.5 million. As of year-end 2021, the Securitization Facility had no short-term borrowings, SBLCs of $53.0 million related to workers’ compensation at a rate of 0.90% and a remaining capacity of $97.0 million. As of year-end 2019, the Securitization Facility had 0 short-term borrowings, SBLCs of $52.3 million related to workers’ compensation at a rate of 0.90% and a remaining capacity of $97.7 million. The rate for short-term borrowings includes the LIBOR interestBloomberg Short-Term Bank Yield Index rate and a utilization rate on the amount of our borrowings. The rates for the SBLCs represent a utilization rate on the outstanding amount of the SBLCs. In addition, we pay a commitment fee of 40 basis points on the unused capacity.
The Receivables Entity’s sole business consists of the purchase or acceptance through capital contributions of trade accounts receivable and related rights from the Company. As described above, the Receivables Entity may retransfer these receivables or grant a security interest in those receivables under the terms and conditions of the Receivables Purchase Agreement. The Receivables Entity is a separate legal entity with its own creditors who would be entitled, if it were ever liquidated, to be satisfied out of its assets prior to any assets or value in the Receivables Entity becoming available to its equity holders, the Company. The assets of the Receivables Entity are not available to pay creditors of the Company or any of its other subsidiaries, until the creditors of the Receivables Entity have been satisfied. The assets and liabilities of the Receivables Entity are included in the consolidated financial statements of the Company.
The Company had total unsecured, uncommitted short-term local credit facilities of $9.6$5.9 million as of year-end 2020.2022. There were $0.7 million borrowings of $0.3 million under these lines at year-end 2020,2022, compared to $1.1 millionno borrowings under these lines at year-end 2019.2021. The weighted average interest rate for these borrowings, which was related to MalaysiaIndia, was 8.50% at year-end 2020 and Malaysia, Brazil and India at year-end 2019, was 4.13% at year-end 2020 and 6.76% at year-end 2019. Included in short-term borrowings at year-end 2019 was $0.8 million of bank overdrafts.2022.
14.13. Retirement Benefits
U.S. Defined Contribution Plans
The Company provides a qualified defined contribution plan covering substantially all U.S.-based full-time employees, except officers and certain other employees. The plan offers a savings feature with Company matching contributions. Assets of this plan are held by an independent trustee for the sole benefit of participating employees.
A nonqualified plan is provided for officers and certain other employees. This plan includes provisions for salary deferrals and Company matching contributions.
In addition to the plans above, the Company also provides a qualified plan and a nonqualified plan to certain U.S.-based temporary employees.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
To mitigate the impact of the COVID-19 pandemic on the results of our operations, the Company temporarily suspended the Company matching contributions to the qualified and nonqualified defined contribution plans from April to December, 2020.
The liability for the nonqualified plans was $216.8$196.6 million and $202.7$237.2 million as of year-end 20202022 and 2019,2021, respectively, and is included in current accrued payroll and related taxes and noncurrent accrued retirement benefits in the consolidated balance sheet. The cost of participants’ earnings or loss on this liability, which were included in SG&A expenses in the consolidated statements of earnings, werewas a loss of $36.3 million in 2022, earnings of $27.0 million in 2021 and earnings of $23.0 million in 2020, earnings of $32.5 million in 2019 and a loss of $8.6 million in 2018.2020.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
In connection with the administration of these plans, the Company has purchased company-owned variable universal life insurance policies insuring the lives of certain current and former officers and key employees. The cash surrender value of these policies, which is based primarily on investments in mutual funds and can only be used for payment of the Company’s obligations related to the nonqualified deferred compensation plan noted above, was $220.3$194.3 million and $200.6$232.9 million at year-end 20202022 and 2019,2021, respectively. The cash surrender value of these insurance policies is included in other assets in the consolidated balance sheet. During 2020, 20192022, 2021 and 2018,2020, proceeds of $2.3$1.5 million, $3.0$12.2 million and $7.9$2.3 million, respectively, were received in connection with these policies. Tax-free earnings or loss on these assets, which were included in SG&A expenses in the consolidated statements of earnings and which offset the related earnings or loss on the liability, were a loss of $36.0 million in 2022, earnings of $26.0 million in 2021 and earnings of $23.1 million in 2020, earnings of $32.2 million in 2019 and a loss of $8.8 million in 2018.2020.
The net expense for retirement benefits for the qualified and nonqualified plans, including Company-matching contributions for full-time employees, totaled $9.4 million in 2022, $10.0 million in 2021 and $3.2 million in 2020, $9.1 million in 2019 and $9.5 million in 2018. This expense is included in total SG&A expenses in the consolidated statements of earnings. The 2020 expense reflects the temporary suspension of Company-matching contributions from April to December 2020 to mitigate the impact of the COVID-19 pandemic on the results of our operations. The expense related to retirement plan contributions for temporary employees, which is included in cost of services, is reimbursed by our customers.
International Defined Benefit Plans
The Company has several defined benefit pension plans in locations outside of the United States. The total projected benefit obligation, assets and unfunded liability for these plans as of year-end 20202022 were $17.6$10.4 million, $11.3$7.5 million and $6.3$2.9 million, respectively. The total projected benefit obligation, assets and unfunded liability for these plans as of year-end 20192021 were $14.8$16.0 million, $9.8$10.9 million and $5.0$5.1 million, respectively. Total pension expense for these plans was $0.4 million in 2022, $0.5 million in 2021 and $0.6 million in 2020, $0.3 million in 2019 and $0.5 million in 2018.2020. Pension contributions and the amount of accumulated other comprehensive income expected to be recognized in 20212023 are not significant.
15.14. Stockholders’ Equity
Common Stock
The authorized capital stock of the Company is 100,000,000 shares of Class A common stock and 10,000,000 shares of Class B common stock. Class A shares have no voting rights and are not convertible. Class B shares have voting rights and are convertible by the holder into Class A shares on a share-for-share basis at any time. Both classes of stock have identical rights in the event of liquidation. The voting rights of Class B shares are perpetual and Class B shares are not subject to transfer restrictions or mandatory conversion obligations under the Company's certificate of incorporation or bylaws.
Class A shares and Class B shares are both entitled to receive dividends, subject to the limitation that no cash dividend on the Class B shares may be declared unless the board of directors declares an equal or larger cash dividend on the Class A shares. As a result, a cash dividend may be declared on the Class A shares without declaring a cash dividend on the Class B shares.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Accumulated Other Comprehensive Income (Loss)
The changes in accumulated other comprehensive income (loss) by component, net of tax, during 2020, 20192022, 2021 and 20182020 are included in the table below.below (in millions of dollars). Amounts in parentheses indicate debits. See Investment in Persol Holdings footnote for a description of the cumulative-effect adjustment from the adoption of ASU 2016-01.
| | | | | | | | | | | | | | | | | | | | |
| 2022 | | 2021 | | 2020 | |
| Foreign currency translation adjustments: | | | | | | |
| Beginning balance | $ | (25.0) | | | $ | (0.8) | | | $ | (13.2) | | |
| Other comprehensive income (loss) before classifications | (7.5) | | | (24.2) | | | 13.9 | | |
| Amounts reclassified from accumulated other comprehensive income (loss) - liquidation of Japan subsidiary | 20.4 | | (1) | — | | | — | | |
| Amounts reclassified from accumulated other comprehensive income (loss) - equity method investment and other | 4.7 | | (2) | — | | (2) | (1.5) | | (2) |
| Net current-period other comprehensive income (loss) | 17.6 | | | (24.2) | | | 12.4 | | |
| Ending balance | (7.4) | | | (25.0) | | | (0.8) | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| | | | | | |
| Pension liability adjustments: | | | | | | |
| Beginning balance | (2.7) | | | (3.4) | | | (2.6) | | |
| Other comprehensive income (loss) before classifications | 1.5 | | | 0.5 | | | (0.9) | | |
| Amounts reclassified from accumulated other comprehensive income | 0.1 | | (3) | 0.2 | | (3) | 0.1 | | (3) |
| Net current-period other comprehensive income (loss) | 1.6 | | | 0.7 | | | (0.8) | | |
| Ending balance | (1.1) | | | (2.7) | | | (3.4) | | |
| | | | | | |
| Total accumulated other comprehensive income (loss) | $ | (8.5) | | | $ | (27.7) | | | $ | (4.2) | | |
| | | | | | | | | | | | | | | | | | | | |
| 2020 | | 2019 | | 2018 | |
| (In millions of dollars) | |
| Foreign currency translation adjustments: | | | | | | |
| Beginning balance | $ | (13.2) | | | $ | (15.7) | | | $ | (6.9) | | |
| Other comprehensive income (loss) before classifications | 13.9 | | | 2.5 | | | (8.4) | | |
| Amounts reclassified from accumulated other comprehensive income | (1.5) | | (1) | 0 | | (1) | (0.4) | | (1) |
| Net current-period other comprehensive income (loss) | 12.4 | | | 2.5 | | | (8.8) | | |
| Ending balance | (0.8) | | | (13.2) | | | (15.7) | | |
| | | | | | |
| Unrealized gains and losses on investment: | | | | | | |
| Beginning balance | 0 | | | 0 | | | 140.0 | | |
| Cumulative-effect adjustment from adoption of ASU 2016-01, Financial Instruments | — | | | — | | | (140.0) | | |
| Other comprehensive income (loss) before classifications | 0 | | | 0 | | | 0 | | |
| Amounts reclassified from accumulated other comprehensive income | 0 | | | 0 | | | 0 | | |
| Net current-period other comprehensive income (loss) | 0 | | | 0 | | | (140.0) | | |
| Ending balance | 0 | | | 0 | | | 0 | | |
| | | | | | |
| Pension liability adjustments: | | | | | | |
| Beginning balance | (2.6) | | | (1.4) | | | (2.3) | | |
| Other comprehensive income (loss) before classifications | (0.9) | | | (1.3) | | | 0.8 | | |
| Amounts reclassified from accumulated other comprehensive income | 0.1 | | (2) | 0.1 | | (2) | 0.1 | | (2) |
| Net current-period other comprehensive income (loss) | (0.8) | | | (1.2) | | | 0.9 | | |
| Ending balance | (3.4) | | | (2.6) | | | (1.4) | | |
| | | | | | |
| Total accumulated other comprehensive income (loss) | $ | (4.2) | | | $ | (15.8) | | | $ | (17.1) | | |
(1)Amount was recorded in the loss on currency translation from liquidation of subsidiary in the consolidated statements of earnings.
(2)Of the amount included in this line item $1.9 million in 2022 was recorded in the other expense,income (expense), net line item in the consolidated statements of earnings related to the investment in PersolKelly Pte. Ltd., (see Investment in PersolKelly Pte. Ltd. footnote for more details). In addition, $1.4 million in 2022 was recorded in the other income (expense), net line item in the consolidated statements of earnings related to other activities and $1.4 million in 2022 was recorded in loss on disposal line item in the consolidated statements of earnings related to the liquidation of the cumulative translation adjustment for the sale of our Russia operations, (see Acquisitions and Dispositions footnote for more details). All amounts in prior years were recorded in the other income (expense), net line item in the consolidated statements of earnings.
(2)(3)Amount was recorded in the SG&A expenses line item in the consolidated statements of earnings.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
16.15. Earnings (Loss) Per Share
The reconciliation of basic earnings (loss) per share on common stock for the year-end2022, 2021 and 2020 2019 and 2018 follows (in millions of dollars except per share data).:
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | Net earnings (loss) | Net earnings (loss) | $ | (72.0) | | | $ | 112.4 | | | $ | 22.9 | | Net earnings (loss) | $ | (62.5) | | | $ | 156.1 | | | $ | (72.0) | |
| Less: Earnings allocated to participating securities | Less: Earnings allocated to participating securities | 0 | | | (1.1) | | | (0.2) | | Less: Earnings allocated to participating securities | — | | | (1.4) | | | — | |
| Net earnings (loss) available to common shareholders | Net earnings (loss) available to common shareholders | $ | (72.0) | | | $ | 111.3 | | | $ | 22.7 | | Net earnings (loss) available to common shareholders | $ | (62.5) | | | $ | 154.7 | | | $ | (72.0) | |
| | Average common shares outstanding (millions): | Average common shares outstanding (millions): | | Average common shares outstanding (millions): | |
| Basic | Basic | 39.3 | | | 39.1 | | | 38.8 | | Basic | 38.1 | | | 39.4 | | | 39.3 | |
| Dilutive share awards | Dilutive share awards | 0 | | | 0.1 | | | 0.3 | | Dilutive share awards | — | | | 0.1 | | | — | |
| Diluted | Diluted | 39.3 | | | 39.2 | | | 39.1 | | Diluted | 38.1 | | | 39.5 | | | 39.3 | |
| | Basic earnings (loss) per share | Basic earnings (loss) per share | $ | (1.83) | | | $ | 2.85 | | | $ | 0.59 | | Basic earnings (loss) per share | $ | (1.64) | | | $ | 3.93 | | | $ | (1.83) | |
| | Diluted earnings (loss) per share | Diluted earnings (loss) per share | $ | (1.83) | | | $ | 2.84 | | | $ | 0.58 | | Diluted earnings (loss) per share | $ | (1.64) | | | $ | 3.91 | | | $ | (1.83) | |
|
Potentially dilutive shares outstanding for 2021 are primarily related to performancedeferred common stock related to the non-employee directors deferred compensation plan. Due to our net loss in 2022 and 2020, potentially dilutive shares foroutstanding, primarily related to deferred common stock associated with the non-employee directors deferred compensation plan, of 0.2 million shares in 2022 and 0.1 million shares in 2020, 2019,had an anti-dilutive effect on diluted earnings per share and 2018.were excluded from the computation.
We have presented earnings per share for our two classes of common stock on a combined basis. This presentation is consistent with the earnings per share computations that result for each class of common stock utilizing the two-class method as described in ASC Topic 260, “Earnings Per Share”.Share.” The two-class method is an earnings allocation formula which determines earnings per share for each class of common stock according to the dividends declared (or accumulated) and participation rights in the undistributed earnings.
In applying the two classtwo-class method, we have determined that the undistributed earnings should be allocated to each class on a pro rata basis after consideration of all of the participation rights of the Class B shares (including voting and conversion rights) and our history of paying dividends equally to each class of common stock on a per share basis.
The Company’s Restated Certificate of Incorporation allows the board of directors to declare a cash dividend to Class A shares without declaring equal dividends to the Class B shares. Class B shares’ voting and conversion rights, however, effectively allow the Class B shares to participate in dividends equally with Class A shares on a per share basis.
The Class B shares are the only shares with voting rights. The Class B shareholders are therefore able to exercise voting control with respect to all matters requiring stockholder approval, including the election of or removal of directors. The board of directors has historically declared and the Company historically has paid equal per share dividends on both the Class A and Class B shares. Each class has participated equally in all dividends declared since 1987.
In addition, Class B shares are convertible, at the option of the holder, into Class A shares on a one-for-one basis. As a result, Class B shares can participate equally in any dividends declared on the Class A shares by exercising their conversion rights.
Dividends paid per share for Class A and Class B common stock were $0.275 for 2022, $0.10 for 2021 and $0.075 for 2020 and $0.30 for 2019 and 2018.2020.
17.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
16. Stock-Based Compensation
Under the Equity Incentive Plan, amended and restated February 15, 2017 and approved by the stockholders of the Company on May 10, 2017 (the “EIP”), the Company may grant to key employees restricted stock and performance awards associated with the Company’s Class A stock to key employees. For shares granted prior to May 10, 2017, the EIP provides that the maximum number of shares available for grants is 15% of the outstanding Class A Stock, adjusted for EIP activity over the preceding five years. For shares granted after May 10, 2017, thestock. The amended EIP provides that the maximum number of shares available for grants is 4.7 million. The Company has no plans to issue additional shares under the provision that was in effect prior to May 10, 2017. Under the provision that was in effect for shares granted after May 10, 2017, sharesShares available for future grants at year-end 2020 were 3.32022 are 2.7 million. The Company issues shares out of treasury stock to satisfy stock-based awards.awards, if available; otherwise new shares of common stock are issued from authorized shares. The Company presently has no intent to repurchase additional shares for the purpose of satisfying stock-based awards.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The Company recognized stock-based compensation cost of $7.8 million in 2022, $5.1 million in 2021 and $3.9 million in 2020, $5.6 million in 2019 and $8.1 million in 2018, as well as related tax benefits of $0.4 million in 2020, $1.3$1.1 million in 2019 and $4.42022, $0.8 million in 2018.2021 and $0.4 million in 2020.
Restricted Stock
Restricted stock, which typically vests pro-rata over four years, is issued to certain key employees and is subject to forfeiture until the end of an established restriction period. The Company utilizes the market price of its Class A stock on the date of grant as the fair value of restricted stock and expenses the fair value on a straight-line basis over the vesting period.
A summary of the status of nonvested restricted stock under the EIP as of year-end 20202022 and changes during this period is presented as follows below (in thousands of shares except per share data):
| | | | | | | | | | | |
| | Restricted Stock | | Weighted Average Grant Date Fair Value |
| Nonvested at year-end 2019 | 360 | | | $ | 24.92 | |
| Granted | 80 | | | 15.97 | |
| Vested | (120) | | | 24.03 | |
| Forfeited | (39) | | | 24.88 | |
| Nonvested at year-end 2020 | 281 | | | $ | 22.74 | |
| | | | | | | | | | | |
| | Restricted Stock | | Weighted Average Grant Date Fair Value |
| Nonvested at year-end 2021 | 403 | | | $ | 21.24 | |
| Granted | 417 | | | 20.16 | |
| Vested | (112) | | | 22.25 | |
| Forfeited | (101) | | | 21.51 | |
| Nonvested at year-end 2022 | 607 | | | $ | 20.27 | |
As of year-end 2020,2022, unrecognized compensation cost related to unvested restricted stock totaled $4.1$8.9 million. The weighted average period over which this cost is expected to be recognized is approximately 1.61.9 years. The weighted average grant date fair value per share of restricted stock granted during 2022, 2021 and 2020 2019was $20.16, $20.91 and 2018 was $15.97, $24.76 and $28.79, respectively. The total fair value of restricted stock, which vested during 2022, 2021 and 2020, 2019 and 2018, was $2.4$2.3 million, $3.3$2.0 million and $4.9$2.4 million, respectively.
Performance Shares
During 2020, 20192022, 2021 and 2018,2020, the Company granted performance awards associated with the Company’s Class A stock to certain senior officers. The payment of performance awards, which will be satisfied with the issuance of shares out of treasury stock, is contingent upon the achievement of specific gross profit and operating earnings performance goals unique to each grant ("financial measure performance awards") over a stated period of time or may be earned based on the Company’s total shareholder return (“TSR”) relative to the S&P SmallCap 600 Index (“TSR performance awards”). The financial measure performance awards and TSR performance awards have a performance period of three years and will cliff-vest after the approval by the Compensation Committee, if not forfeited by the recipient. No dividends are paid on these performance shares.time. Additionally, the Company also granted single financial measure performance shares to certain senior officers, which will be satisfied with the issuance of shares out of treasury stock, and is contingent upon the achievement of one performance measure with a one-yearone-year performance period. These single financial measure performance shares vest over four years and earn dividends, which are not paid until the awards vest.
On May 18, 2021, the Compensation Committee approved a modification to the performance goals of our 2021 and 2020 financial measure performance awards to increase the goals to reflect the results of the acquisition of Softworld. We accounted for this change as a Type I modification under ASC 718 as the expectation of the achievement of certain performance conditions related to these awards remained probable-to-probable post-modification. The Company did not record any incremental stock compensation expense since the fair value of the modified awards immediately after the modification was not greater than the fair value of the original awards immediately before the modification. All service-based vesting conditions were unaffected by the modification.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
2022 Grants
The annual 2022 performance share grant ("2022 grant") consisted of 186,000 financial measure performance awards, which are contingent upon achievement of specific revenue growth and EBITDA margin performance goals. The maximum number of performance shares that may be earned is 200% of the target shares originally granted. These awards have three one-year performance periods: 2022, 2023 and 2024, with the payout for each performance period based on separate financial measure goals that are set in February of each of the three performance periods. Earned shares during each performance period will cliff vest in February 2025 after approval of the financial results by the Compensation Committee, if not forfeited by the recipient. No dividends are paid on these performance shares.
Based upon the level of achievement of specific financial performance goals for the 2022 annual grant, participants had the ability to receive up to 200% of the target number of shares originally granted. On February 14, 2023, the Compensation Committee approved the actual performance achievement for the 2022 performance period of the annual 2022 grant. Actual performance resulted in participants achieving 72% of target. All of the shares earned for the 2022 performance period will vest in 2025 after the approval of the Compensation Committee, if not forfeited by the recipient.
The 2022 financial measure performance awards have a weighted average grant date fair value of $21.19, which was determined by the market price on the date of grant less the present value of the expected dividends not received during the vesting period.
The total nonvested shares related to 2022 financial measure performance awards at year-end 2022 is 186,000.
2021 Grants
The annual 2021 performance share grant ("2021 grant") consisted of 180,000 financial measure performance awards, which are contingent upon the achievement of specific revenue growth and EBITDA margin performance goals. The maximum number of performance shares that may be earned is 200% of the target shares originally granted. These awards have three one-year performance periods: 2021, 2022 and 2023, with the payout for each performance period based on separate financial measure goals that are set in February of each of the three performance periods.
For the 2021 and 2022 performance periods, half of the shares earned in each respective performance period will vest after achievement of the respective performance goals for the year and approval of the financial results by the Compensation Committee, in early 2022 and 2023, respectively, if not forfeited by the recipient. The remaining half of the shares earned for the 2021 and 2022 performance periods will vest in early 2024, based on continuous employment. For the 2023 performance period, any shares earned will vest after achievement of the 2023 performance goals for the year and approval of the financial results by the Compensation Committee in early 2024, if not forfeited by the recipient. No dividends are paid on these performance shares.
Based upon the level of achievement of specific financial performance goals for the 2021 annual grant, participants had the ability to receive up to 200% of the target number of shares originally granted. On February 14, 2023, the Compensation Committee approved the actual performance achievement for the 2022 performance period of the annual 2021 grant. Actual performance resulted in participants achieving 72% of target. Half of the shares earned for the 2022 performance period will vest in 2023 after the approval of the Compensation Committee and the remaining half of the shares earned will vest in early 2024, if not forfeited by the recipient.
In December 2021, the Compensation Committee approved an additional retention-based grant of 308,000 financial measure performance awards to certain senior officers and may be earned upon achievement of three financial goals over a performance period beginning in fiscal 2022 through the third quarter of 2024, with each goal having a unique projected achievement date. Each goal can be earned independent of the other two goals. A goal is considered earned once it is achieved and maintained for two consecutive quarters at any point during the performance period. Any goal not achieved within one year of projected achievement date, will result in that portion of the award being forfeited. Any shares earned during the performance period will cliff-vest three years after achievement of the respective performance goals and approval of the financial results by the Compensation Committee. These awards earn dividends once the goal is achieved, but are not paid until the awards vest.
On February 14, 2023, the Compensation Committee approved the actual performance achievement of one of the financial goals related to the 2021 retention-based grant. At the same meeting, the Compensation Committee approved a modification to accelerate the vesting for the goal earned, where half of these awards will vest immediately upon approval of the results and the remaining half will vest in August 2023, if not forfeited by the recipient. We will account for this change as a Type I modification under ASC 718 as the expectation of vesting remained probable-to-probable post-modification. The Company did
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
not record any incremental stock compensation expense since the fair value of the modified awards immediately after the modification was not greater than the fair value of the original awards immediately before the modification. The Company will recognize the remaining stock compensation expense over the remaining portion of the modified service requisite period.
The 2021 financial measure performance awards have a weighted average grant date fair value of $18.21, which was determined by the market price on the date of grant less the present value of the expected dividends not received during the vesting period. The total nonvested shares related to 2021 financial measure performance awards at year-end 2022 is 423,000.
2020 Grant
The 2020 performance share grant ("2020 grant") consisted of 114,564115,000 single financial measure performance shares, which have a one-year performance period based on a specific operating earnings performance goal. The 2020 single financial measure performance awards have a weighted average grant date fair value of $22.59 per share.
2019 Grant
For the 2019 performance share grant (“2019 grant”), the total target number of performance shares granted was 260,000 of which 207,000 shares were eligible to earn up to the maximum number of performance shares of 413,000, which assumes 200% of the target shares originally granted, and may be earned upon achievement of two financial goals. The 2019 financial measure performance awards were granted with a market condition in the form of a relative TSR modifier, which could impact the number of shares earned as determined at the end of the performance period. The number of shares earned based on financial measures’ results will be reduced, increased or remain the same based on the Company’s TSR relative to the S&P SmallCap 600 Index. The maximum number of performance shares that may be earned is 200% of the target shares originally granted and the TSR modifier will not increase payouts above the maximum. The 2019 grant also included 53,000 single financial measure performance shares.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The 2019 financial measure performance awards have a weighted average grant date fair value of $25.54 per share, which was determined using a Monte Carlo valuation model incorporating assumptions for inputsby the market price on the date of expected stock price volatility, dividend yield and risk-free interest rate. The total nonvested shares at maximum level (200%) related to 2019 financial measure performance awards at year-end 2020 is 264,160.
2018 Grant
For the 2018 performance share grant (“2018 grant”), the total target number of performance shares granted was 222,000, of which 177,000 shares (118,000 of financial measure performance awards and 59,000 of TSR performance awards) were eligible to earn up to the maximum number of performance shares of 355,000, which assumes 200% of the target shares originally granted. The 2018 grant also included 45,000 single financial measure performance shares.
The financial measure performance awards have a weighted average grant date fair value of $28.40. For each of the two financial measures, there are annual goals set in February of each year, with the total award payout based on a cumulative average of the 2018, 2019, and 2020 goals. Accordingly, the Company remeasures the fair value of the 2018 financial measure performance shares each reporting period until the 2020 goals are set, after which the fair value will be fixed for the remaining performance period. During the first quarter of 2020, the final year of goals was set and the grant date fair value for the 2018 financial measure performance shares was set at $16.99 and remained fixed for the remaining performance period. The TSR performance awards have an estimated fair value of $31.38, which was computed using a Monte Carlo simulation model incorporating assumptions for inputs of expected stock price volatility, dividend yield and risk-free rate.
Based upon the level of achievement of specific financial performance goals and the Company's relative to the S&P SmallCap 600 Index for the 2018 grant, participants had the ability to receive up to 200% of the target number of shares originally granted.grant. On February 16, 2021,15, 2022, the Compensation Committee approved the actual performance achievement of the 2020 single financial measure performance award. These awards which was belowwill vest over the threshold level and resulted in no payout fornext four years, if not forfeited by the 2018 grant.recipient. The actual achievement of the TSR performance awards was below the threshold level and resulted in no payout for the 2018 grant.
There are nototal nonvested shares related to the 20182020 single financial measure performance awards and TSR performance awards at year-end 2020.2022 is 78,000.
A summary of the status of all nonvested performance shares at target for 20202022 is presented as follows below (in thousands of shares except per share data). The majority of the vested shares in the table below is related to the 2017 performance share grant, which cliff-vested after approval from the Compensation Committee during the first quarter of 2020. The majority of the forfeited shares in the table below is related to the separation of two former senior officers during the third quarter of 2020. The vesting adjustment in the table below represents the 2017 Total Shareholder Return ("TSR")2019 and a portion of the 2021 performance period of the 2021 financial measure performance shares that did not vest because actual achievement was below the threshold level and resulted in no payout.
| | | Financial Measure Performance Shares | | TSR Performance Shares | | Financial Measure
Performance Shares | |
| | Shares | | Weighted Average Grant Date Fair Value | | Shares | | Weighted Average Grant Date Fair Value | | Shares | | Weighted Average Grant Date Fair Value | |
| Nonvested at year-end 2019 | 502 | | | $ | 24.21 | | | 114 | | | $ | 25.24 | | |
| Nonvested at year-end 2021 | | Nonvested at year-end 2021 | 708 | | | $ | 20.03 | | |
| Granted | Granted | 115 | | | 22.59 | | | 0 | | | 0 | | Granted | 186 | | | 21.19 | | |
| Vested | Vested | (155) | | | 24.02 | | | 0 | | | 0 | | Vested | (48) | | | 22.55 | | |
| Forfeited | Forfeited | (96) | | | 24.85 | | | (5) | | | 31.38 | | Forfeited | (12) | | | 16.81 | | |
| Vesting Adjustment | Vesting Adjustment | 0 | | | 0 | | | (62) | | | 20.15 | | Vesting Adjustment | (142) | | | 24.45 | | |
| Nonvested at year-end 2020 | 366 | | | $ | 22.40 | | | 47 | | | $ | 31.38 | | |
| Nonvested at year-end 2022 | | Nonvested at year-end 2022 | 692 | | | $ | 19.41 | | |
As of year-end 2020,2022, unrecognized compensation cost related to all unvested financial measure performance shares and TSR performance shares totaled $2.6 million and $0.0 million, respectively.$8.4 million. The weighted average period over which the costs are expected to be recognized is approximately 2.52.4 years for financial measure performance shares and 0 years for TSR performance shares. The total fair value of financial measure performance shares, and TSR performance shares, which vested during 2022, 2021 and 2020, was $1.8$0.9 million, $0.3 million and $0.0$1.8 million, respectively.
17. Sale of Assets
In October 2022, Kelly Properties, LLC, a wholly owned subsidiary of the Company, sold real property located in Troy, Michigan for a purchase price of $6.0 million, subject to final closing adjustments. The Company received cash proceeds of $5.6 million in the fourth quarter of 2022, net of commissions and transaction expenses. As of the date of the sale, the property had a carrying value of $4.7 million, resulting in a $0.9 million gain on the sale, which is recorded in gain on sale of assets in the consolidated statements of earnings.
In June 2022, the Company sold an under-utilized real property for a purchase price of $4.5 million, subject to final closing adjustments. The Company received cash proceeds of $3.6 million in the second quarter of 2022 and previously received cash proceeds of $0.8 million as a deposit in 2021 when the contract was first executed. As of the date of the sale, the land had insignificant carrying value; as such, the resulting gain on the sale was $4.4 million, which is recorded in gain on sale of assets in the consolidated statements of earnings.
In January 2022, the Company sold a property for a purchase price of $0.9 million, subject to final closing adjustments. The Company received cash proceeds of $0.9 million in the first quarter of 2022. As of the date of the sale, the property had an immaterial carrying value; as such, the resulting gain on the sale of the property was $0.9 million, which is recorded in gain on sale of assets in the consolidated statements of earnings.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Sale of Assets
In the second quarter of 2020, the Company monetized wage subsidy receivables outside the U.S. for $16.9 million, net of fees and 5% retainer. The sale of these receivables was accounted for as a sale of financial assets with certain recourse provisions in which we derecognized the receivables. Although the sale of receivables is with recourse, the Company did not record a recourse obligation as of year-end 2020 as the Company has concluded the receivables arewere collectible. The net cash proceeds related to the sale arewere included in operating activities in the consolidated statements of cash flows and the fees related to the sale arewere included in SG&A expenses in the consolidated statements of earnings.
On March 20, 2020, the Company sold 3three of our 4four headquarters properties for a purchase price of $58.5 million as a part of a sale and leaseback transaction. The properties included the parcels of land, together with all rights and easements, in addition to all improvements located on the land, including buildings. The Company received cash proceeds of $55.5 million, which was net of transaction expenses. As of the date of the sale, the properties had a combined net carrying amount of $23.4 million. The resulting gain on the sale of the assets was $32.1 million which iswas recorded in gain on sale of assets in the consolidated statements of earnings. The Company leased back the main headquarters building on the same date; see the Leases footnote for discussion of the sale and leaseback transaction.
Gain on sale of assets of $12.3 million in 2019 primarily represents the sale of unused land located near the Company headquarters in the second quarter of 2019, and includes the excess of the $11.7 million sale proceeds over the cost of the parcel. The gain on sale of assets also includes proceeds of $2.1 million from the transfer of customer contracts related to the Company’s legal specialty operations to a third party during the second quarter of 2019.
19. Asset Impairment Charge
During the fourth quarter of 2019, a triggering event for the evaluation of a certain long-lived asset for impairment occurred related to our corporate U.S. front and middle office technology development project. We determined that we would not complete a technology project for which we had previously capitalized certain development costs in order to enhance and expand a technology platform already in existence.
To determine the amount of the impairment charge, we aggregated all capitalized costs related to the project that could not be transferred to the expansion and enhancement of the existing platform. As a result, we recorded a $15.8 million asset impairment charge on the 2019 consolidated statements of earnings.
20.18. Other Income (Expense), Net
Included in other income (expense), net are the following:
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Interest income | Interest income | $ | 0.6 | | | $ | 1.1 | | | $ | 0.8 | | Interest income | $ | 2.3 | | | $ | 0.2 | | | $ | 0.6 | |
| Interest expense | Interest expense | (3.0) | | | (4.2) | | | (3.1) | | Interest expense | (2.1) | | | (2.5) | | | (3.0) | |
| Dividend income | Dividend income | 2.4 | | | 2.5 | | | 1.6 | | Dividend income | — | | | 2.7 | | | 2.4 | |
| Foreign exchange gains (losses) | Foreign exchange gains (losses) | 3.3 | | | (0.8) | | | 0.3 | | Foreign exchange gains (losses) | 4.8 | | | (1.0) | | | 3.3 | |
| | Other | Other | 0.1 | | | 0.2 | | | (0.2) | | Other | (3.4) | | | (3.0) | | | 0.1 | |
| | Other income (expense), net | $ | 3.4 | | | $ | (1.2) | | | $ | (0.6) | | |
| Other Income (Expense), Net | | Other Income (Expense), Net | $ | 1.6 | | | $ | (3.6) | | | $ | 3.4 | |
DividendThe decrease in dividend income includes dividends earned onin 2022 reflects the Company’ssale of the investment in the common stock of Persol Holdings during the first quarter of 2022. Included in foreign exchange gains (losses) for 2022 is a $5.5 million foreign exchange gain on a U.S. dollar-denominated cash balance held by the Company's Japan entity (see Investment in Persol Holdings footnote). Included in Other for 2022 are transaction-related expenses for the 2022 acquisitions of RocketPower and PTS and sale of our Russia operations (see Acquisitions and Dispositions footnote) and expense related to the remeasurement of the Brazil indemnification liability (see Fair Value Measurements footnote). Included in Other for 2021 is a loss from the sale of the assets related to our minority investment in Kenzie Academy (see Fair Value Measurements footnote) and transaction-related expenses for the April 2021 acquisition of Softworld (see Acquisitions and Dispositions footnote).
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
21.19. Income Taxes
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate for the years 2020, 20192022, 2021 and 20182020 were taxed under the following jurisdictions:
| | | | | | | | | | | | | | | | | |
| | 2022 | | 2021 | | 2020 |
| | (In millions of dollars) |
| Domestic | $ | (39.4) | | | $ | 27.5 | | | $ | (86.7) | |
| Foreign | (31.8) | | | 158.3 | | | (20.1) | |
| Total | $ | (71.2) | | | $ | 185.8 | | | $ | (106.8) | |
| | | | | | | | | | | | | | | | | |
| | 2020 | | 2019 | | 2018 |
| | (In millions of dollars) |
| Domestic | $ | (84.7) | | | $ | 46.6 | | | $ | 53.1 | |
| Foreign | (22.1) | | | 69.8 | | | (62.5) | |
| Total | $ | (106.8) | | | $ | 116.4 | | | $ | (9.4) | |
KELLY SERVICES, INC. AND SUBSIDIARIES
The provision for income taxes was as follows:
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Current tax expense: | Current tax expense: | | | | | | Current tax expense: | | | | | |
| U.S. federal | U.S. federal | $ | 8.2 | | | $ | 4.7 | | | $ | 6.1 | | U.S. federal | $ | 1.3 | | | $ | 1.0 | | | $ | 6.6 | |
| U.S. state and local | U.S. state and local | 5.9 | | | 3.0 | | | 3.1 | | U.S. state and local | 1.4 | | | 2.1 | | | 5.9 | |
| Foreign | Foreign | 9.0 | | | 11.0 | | | 11.2 | | Foreign | 61.5 | | | 10.4 | | | 10.6 | |
| Total current | Total current | 23.1 | | | 18.7 | | | 20.4 | | Total current | 64.2 | | | 13.5 | | | 23.1 | |
| Deferred tax (benefit) expense: | Deferred tax (benefit) expense: | | | | | | Deferred tax (benefit) expense: | | | | | |
| U.S. federal | U.S. federal | (36.0) | | | (19.4) | | | (15.6) | | U.S. federal | (2.5) | | | (11.9) | | | (35.8) | |
| U.S. state and local | U.S. state and local | (12.3) | | | (1.6) | | | 1.0 | | U.S. state and local | 0.7 | | | (0.7) | | | (12.3) | |
| Foreign | Foreign | (8.8) | | | 2.7 | | | (32.9) | | Foreign | (70.3) | | | 34.2 | | | (9.0) | |
| Total deferred | Total deferred | (57.1) | | | (18.3) | | | (47.5) | | Total deferred | (72.1) | | | 21.6 | | | (57.1) | |
| Total provision | Total provision | $ | (34.0) | | | $ | 0.4 | | | $ | (27.1) | | Total provision | $ | (7.9) | | | $ | 35.1 | | | $ | (34.0) | |
Deferred income taxes reflect the temporary differences between the asset and liability basis for financial reporting purposes and the amounts used for income tax purposes, at the relevant tax rate. The deferred tax assets and liabilities are comprised of the following:
| | | | 2020 | | 2019 | | 2022 | | 2021 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Depreciation and amortization | $ | (10.5) | | | $ | (28.6) | | |
| Fixed assets and right-of-use assets | | Fixed assets and right-of-use assets | $ | (21.8) | | | $ | (25.8) | |
| Intangible assets and goodwill | | Intangible assets and goodwill | 20.7 | | | 16.3 | |
| Employee compensation and benefit plans | Employee compensation and benefit plans | 61.4 | | | 58.4 | | Employee compensation and benefit plans | 62.0 | | | 70.4 | |
| Accrued payroll and related taxes | Accrued payroll and related taxes | 29.6 | | | 0 | | Accrued payroll and related taxes | — | | | 22.1 | |
| Accrued workers’ compensation | Accrued workers’ compensation | 13.4 | | | 14.8 | | Accrued workers’ compensation | 10.2 | | | 11.7 | |
| Investment in Persol Holdings | Investment in Persol Holdings | (39.1) | | | (42.5) | | Investment in Persol Holdings | — | | | (70.9) | |
| Investment in equity affiliate | Investment in equity affiliate | (13.1) | | | (13.8) | | Investment in equity affiliate | (0.7) | | | (13.3) | |
| Operating lease liabilities | Operating lease liabilities | 21.7 | | | 15.7 | | Operating lease liabilities | 19.3 | | | 21.8 | |
| Loss carryforwards | Loss carryforwards | 33.6 | | | 30.4 | | Loss carryforwards | 33.4 | | | 36.4 | |
| Credit carryforwards | Credit carryforwards | 161.2 | | | 167.1 | | Credit carryforwards | 200.7 | | | 175.0 | |
| Other, net | Other, net | 4.3 | | | 3.5 | | Other, net | 9.4 | | | 6.5 | |
| Valuation allowance | Valuation allowance | (20.2) | | | (19.0) | | Valuation allowance | (34.0) | | | (19.0) | |
| Net deferred tax assets | Net deferred tax assets | $ | 242.3 | | | $ | 186.0 | | Net deferred tax assets | $ | 299.2 | | | $ | 231.2 | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The deferred tax balance is classified in the consolidated balance sheet as:
| | | | | | | | | | | |
| | 2020 | | 2019 |
| | (In millions of dollars) |
| Deferred tax asset | $ | 282.0 | | | $ | 229.1 | |
| Other long-term liabilities | (39.7) | | | (43.1) | |
| | $ | 242.3 | | | $ | 186.0 | |
| | | | | | | | | | | |
| | 2022 | | 2021 |
| | (In millions of dollars) |
| Deferred tax asset | $ | 299.7 | | | $ | 302.8 | |
| Other long-term liabilities | (0.5) | | | (71.6) | |
| | $ | 299.2 | | | $ | 231.2 | |
The Company has U.S. general business credit carryforwards of $153.3$177.1 million which will expire from 2034 to 2040,2042, foreign tax credit carryforwards of $7.8$23.6 million which will expire from 20222023 to 20302032 and $0.1 million ofminimal state credit carryforwards which will expire from 2026 to 2040.2042. The net tax effect of state and foreign loss carryforwards at year-end 20202022 totaled $33.6$33.4 million, $1.9$2.7 million of which expireexpires between 20212023 to 2037,2042, and $31.7$30.7 million of which have no expiration.
The Company has established a valuation allowance for loss carryforwards and future deductible items in certain foreign jurisdictions, and for U.S. foreign tax credit carryforwards. The increase in the valuation allowance in 2022 was primarily due to foreign tax credits generated from the sale of the Company's investment in Persol Holdings. The valuation allowance is determined in accordance with the provisions of ASC Topic 740, (“ASC 740”), Income"Income Taxes," which requires an assessment of both negative and positive evidence when measuring the need for a valuation allowance. The Company’s recent losses in these foreign
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
jurisdictions, and its recent lack of adequate U.S. foreign source income to fully utilize foreign tax credit carryforwards, represented sufficient negative evidence to require a valuation allowance under ASC 740. The Company intends to maintain a valuation allowance until sufficient positive evidence exists to support realization of the foreign deferred tax assets.
The differences between income taxes from continuing operations for financial reporting purposes and the U.S. statutory rate of 21% in 2022, 2021, and 2020 2019, and 2018are as follows:
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Income tax based on statutory rate | Income tax based on statutory rate | $ | (22.4) | | | $ | 24.4 | | | $ | (2.0) | | Income tax based on statutory rate | $ | (14.9) | | | $ | 39.0 | | | $ | (22.4) | |
| State income taxes, net of federal benefit | State income taxes, net of federal benefit | (5.1) | | | 1.1 | | | 3.2 | | State income taxes, net of federal benefit | 1.6 | | | 1.1 | | | (5.1) | |
| Foreign tax rate differential | Foreign tax rate differential | 2.8 | | | 4.6 | | | (8.3) | | Foreign tax rate differential | 1.6 | | | 12.2 | | | 2.8 | |
| General business credits | General business credits | (9.9) | | | (16.7) | | | (22.6) | | General business credits | (10.7) | | | (9.7) | | | (9.9) | |
| Life insurance cash surrender value | Life insurance cash surrender value | (4.6) | | | (6.5) | | | 2.1 | | Life insurance cash surrender value | 7.8 | | | (5.2) | | | (4.6) | |
| Foreign items | Foreign items | (1.8) | | | 0.8 | | | 1.9 | | Foreign items | 0.2 | | | 1.7 | | | (1.8) | |
| Sale of Brazil operations | (6.6) | | | 0 | | | 0 | | |
| GILTI, net of foreign tax credit | (0.1) | | | 0.5 | | | 0.5 | | |
| Foreign-derived intangible income | (0.7) | | | (0.9) | | | (0.9) | | |
| Sale of foreign subsidiaries | | Sale of foreign subsidiaries | 3.9 | | | — | | | (6.6) | |
| | Foreign business taxes | Foreign business taxes | 3.0 | | | 3.8 | | | 4.2 | | Foreign business taxes | 1.8 | | | 2.1 | | | 3.0 | |
| Non-deductible expenses | 0.2 | | | 0.7 | | | 2.6 | | |
| | Tax law change | Tax law change | (1.7) | | | (0.2) | | | (0.5) | | Tax law change | — | | | (5.2) | | | (1.7) | |
| | Change in deferred tax realizability | 0.4 | | | (10.6) | | | (4.3) | | |
| Stock compensation | 0.6 | | | (0.6) | | | (3.0) | | |
| | Non-deductible goodwill impairment | Non-deductible goodwill impairment | 11.9 | | | 0 | | | 0 | | Non-deductible goodwill impairment | 2.7 | | | — | | | 11.9 | |
| Other | | Other | (1.9) | | | (0.9) | | | 0.4 | |
| Total | Total | $ | (34.0) | | | $ | 0.4 | | | $ | (27.1) | | Total | $ | (7.9) | | | $ | 35.1 | | | $ | (34.0) | |
Our tax benefit or expense is affected by recurring items, such as the amount of pretax income and its mix by jurisdiction, U.S. work opportunity credits and the change in cash surrender value of non-taxable investments in life insurance policies. It is also affected by discrete items that may occur in any given period but are not consistent from period to period, such as tax law changes or changes in judgment regarding the realizability of deferred tax assets, or the tax effects of stock compensation. With the Company’s adoption of ASU 2016-01 in the first quarter of 2018, changesassets. Changes in the fair value of the Company’s investment in Persol Holdings are nowwere recognized in the consolidated statements of earnings. TheseGains and losses from this investment, gains or losses arewhich was sold in the first quarter of 2022, were treated as discrete since they cannotcould not be estimated.
Several items have contributed to the variance in our income tax benefit or expense over the last three years. 2022 benefited from lower pretax earnings, benefits of $16.9 million from changes in the fair value of the Company's investment in Persol Holdings and $7.1 million from the impairment of tax deductible goodwill. These benefits were offset by a $7.8 million charge from tax exempt life insurance cash surrender value losses. Income tax expense for 2021 included charges of $37.3 million from changes in the fair value of the Company's investment in Persol Holdings and $4.8 million from the gain on insurance settlement, offset by benefits of $5.2 million from a change in tax rate in the United Kingdom and $5.2 million from tax exempt life insurance cash surrender value gains. The 2020 income tax benefited from lower pretax earnings and includedbenefits of $5.1 million from the loss on our investment in Persol Holdings, $6.6
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
million from the sale of Brazil operations, and $23.0$23 million from the impairment of tax deductible goodwill. Incomegoodwill and $4.6 million from tax expense for 2019 included an $11.0 million expense from the gain on our investment in Persol Holdings, in addition to a $3.9 million charge to establish valuation allowances in Germany, offset by a $14.3 million benefit on the release of valuation allowances in the United Kingdom. Income tax benefit for 2018 included a $29.4 million benefit from the loss on our investment in Persol Holdings and a benefit on the release of valuation allowances in Australia.exempt life insurance cash surrender value gains.
General business credits primarily represent U.S. work opportunity credits. Foreign items include foreign tax credits, foreign non-deductible expenses and non-taxable income. Foreign business taxes include the French business tax and other taxes based on revenue less certain expenses and are classified as income taxes under ASC 740. Non-deductible expenses include executive compensation and business meals and entertainment.
The work opportunity credit program generates a significant tax benefit. It is a temporary provision in the U.S. tax law which was extended under the Consolidated Appropriations Act, 2021, and expires for employees hired after 2025.
Provision has not been made for additional income taxes on an estimated $135.2$156.5 million of foreign subsidiary undistributed earnings which are indefinitely reinvested. If these earnings were to be repatriated, the Company could be subject to foreign withholding tax, federal and state income tax, net of federal benefit, and income taxes on foreign exchange gains or losses, of $7.6$9.8 million.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Balance at beginning of the year | Balance at beginning of the year | $ | 0.9 | | | $ | 1.1 | | | $ | 1.2 | | Balance at beginning of the year | $ | 0.6 | | | $ | 0.5 | | | $ | 0.9 | |
| | Additions for prior years’ tax positions | Additions for prior years’ tax positions | 0 | | | 0 | | | 0 | | Additions for prior years’ tax positions | — | | | 0.2 | | | — | |
| Reductions for prior years’ tax positions | Reductions for prior years’ tax positions | 0 | | | 0 | | | 0 | | Reductions for prior years’ tax positions | — | | | — | | | — | |
| Additions for settlements | Additions for settlements | 0 | | | 0 | | | 0 | | Additions for settlements | — | | | — | | | — | |
| Reductions for settlements | Reductions for settlements | 0 | | | 0 | | | 0 | | Reductions for settlements | — | | | — | | | — | |
| Reductions for expiration of statutes | Reductions for expiration of statutes | (0.4) | | | (0.2) | | | (0.1) | | Reductions for expiration of statutes | (0.1) | | | (0.1) | | | (0.4) | |
| | Balance at end of the year | Balance at end of the year | $ | 0.5 | | | $ | 0.9 | | | $ | 1.1 | | Balance at end of the year | $ | 0.5 | | | $ | 0.6 | | | $ | 0.5 | |
If the $0.5 million in 2020, $0.92022, $0.6 million in 20192021 and $1.1$0.5 million in 20182020 of unrecognized tax benefits were recognized, they would have a favorable effect of $0.4 million in 2020, $0.82022, $0.5 million in 20192021 and $0.9$0.4 million in 20182020 on income tax expense.
The Company recognizes both interest and penalties as part of the income tax provision. The benefit recognized in 2022 was not significant. The Company recognized expense of $0.1 million in 2021 and a benefit of $0.1 million in 2020 for interest and penalties. Interest and penalties expense in 2019 and 2018 were not significant. Accrued interest and penalties were $0.1 million at year-end 20202022 and $0.2 million at year-end 2019.2021.
The Company files income tax returns in the U.S. and in various states and foreign countries. The tax periods open to examination by the major taxing jurisdictions to which the Company is subject include the U.S. for fiscal years 2017 and2019 forward, Canada for fiscal years 2013 and2015 forward, France for fiscal years 2013 and2014 forward, MexicoNetherlands for fiscal years 2015 and2017 forward, Portugal for fiscal years 2017 and2019 forward, RussiaPuerto Rico for fiscal years 2018 and forward and Switzerland for fiscal years 2011 and2013 forward.
The Company and its subsidiaries have various income tax returns in the process of examination. The unrecognized tax benefit and related interest and penalty balances include approximately $0.1$0.2 million for 2020,2022, related to tax positions which are reasonably possible to change within the next twelve months due to income tax audits, settlements and statute expirations.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
22.20. Supplemental Cash Flow Information
Changes in operating assets and liabilities, net of acquisitions, as disclosed in the statements of cash flows, for the fiscal years 2020, 20192022, 2021 and 2018,2020, respectively, were as follows:
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| (Increase) decrease in trade accounts receivable | (Increase) decrease in trade accounts receivable | $ | 55.9 | | | $ | 46.0 | | | $ | (32.0) | | (Increase) decrease in trade accounts receivable | $ | (99.3) | | | $ | (150.7) | | | $ | 55.9 | |
| (Increase) decrease in prepaid expenses and other assets | (Increase) decrease in prepaid expenses and other assets | 21.8 | | | 6.0 | | | (9.5) | | (Increase) decrease in prepaid expenses and other assets | (24.6) | | | 5.0 | | | 21.8 | |
| (Increase) decrease in ROU assets | (Increase) decrease in ROU assets | 0.2 | | | 0.7 | | | 0 | | (Increase) decrease in ROU assets | (0.1) | | | 7.7 | | | 0.2 | |
| Increase (decrease) increase in accounts payable and accrued liabilities | 10.5 | | | (43.0) | | | 17.0 | | |
| Increase (decrease) in accounts payable and accrued liabilities | | Increase (decrease) in accounts payable and accrued liabilities | 44.3 | | | 155.8 | | | 10.5 | |
| Increase (decrease) in operating lease liabilities | Increase (decrease) in operating lease liabilities | (21.1) | | | (21.6) | | | 0 | | Increase (decrease) in operating lease liabilities | (18.7) | | | (29.7) | | | (21.1) | |
| Increase (decrease) in accrued payroll and related taxes | Increase (decrease) in accrued payroll and related taxes | 71.9 | | | (13.2) | | | (21.0) | | Increase (decrease) in accrued payroll and related taxes | (59.3) | | | 12.5 | | | 71.9 | |
| Increase (decrease) in accrued workers’ compensation and other claims | Increase (decrease) in accrued workers’ compensation and other claims | (4.9) | | | (1.9) | | | 1.9 | | Increase (decrease) in accrued workers’ compensation and other claims | (5.2) | | | (6.2) | | | (4.9) | |
| Increase (decrease) in income and other taxes | Increase (decrease) in income and other taxes | (14.0) | | | 0.6 | | | 2.1 | | Increase (decrease) in income and other taxes | 21.9 | | | (4.6) | | | (14.0) | |
| | Total changes in operating assets and liabilities, net of acquisitions | Total changes in operating assets and liabilities, net of acquisitions | $ | 120.3 | | | $ | (26.4) | | | $ | (41.5) | | Total changes in operating assets and liabilities, net of acquisitions | $ | (141.0) | | | $ | (10.2) | | | $ | 120.3 | |
The Company paid interest of $1.6$1.3 million in 2020, $3.22022, $1.7 million in 20192021 and $1.6 million in 2018.2020. The Company paid income taxes of $61.2 million in 2022, $14.1 million in 2021 and $26.4 million in 2020, $17.7 million in 2019 and $18.3 million in 2018.2020.
Non-cash capital accruals totaled $1.4$1.2 million, $1.6$1.0 million and $1.8$1.4 million at year-end 2020, 20192022, 2021 and 2018,2020, respectively.
23.21. Commitments
In addition to lease agreements (see Leases footnote) and the indemnification agreement related to the sale of our Brazil operations (see Acquisitions and DispositionDispositions footnote), the Company has entered into noncancelable purchase obligations totaling $36.7$53.0 million. These obligations relate primarily to technology services and online tools which the Company expects
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
to utilize generally within the next twothree fiscal years, in the ordinary course of business. The Company has no material unrecorded commitments, losses, contingencies or guarantees associated with any related parties or unconsolidated entities. See the Debt and Retirement Benefits footnotes for commitments related to debt and pension obligations.
24.22. Contingencies
The Company is continuously engaged in litigation, threatened litigation, claims, audits or investigations arising in the ordinary course of its business, such as matters alleging employment discrimination, wage and hour violations, claims for indemnification or liability, violations of privacy rights, anti-competition regulations, commercial and contractual disputes, and tax-related matters which could result in a material adverse outcome.
We record accruals for loss contingencies when we believe it is probable that a liability has been incurred and the amount of loss can be reasonably estimated. Such accruals are recorded in accounts payable and accrued liabilities and in accrued workers’ compensation and other claims in the consolidated balance sheet. At year-end 20202022 and 2019,2021, the gross accrual for litigation costs amounted to $2.3 million and $1.4 million, and $9.9 million, respectively. The decrease in the gross accrual from year-end 2019 was due to cash payments made and the liabilities related to our Brazil operations which were sold during 2020.
The Company maintains insurance coverage which may cover certain claims.losses. When claimslosses exceed the applicable policy deductible and realization of recovery of the claimloss from existing insurance policies is deemed probable, the Company records receivables from the insurance company for the excess amount, which are included in prepaid expenses and other current assets and other assets in the consolidated balance sheet. At year-end 20202022 and 2019,2021, the related insurance recoveriesreceivables amounted to 0$0.6 million and $4.1zero, respectively.
During the third quarter of 2021, the Company filed a claim under a representations and warranties insurance policy purchased by the Company in connection with the acquisition of Softworld. The claim asserts damages arising out of alleged breaches by the sellers of Softworld of certain representations and warranties contained in the purchase agreement relating to periods prior to the closing of the acquisition. During the fourth quarter of 2021, the Company entered into a settlement agreement and mutual release with the insurer resolving all claims under the policy in exchange for a payment of $19.0 million, respectively.which was received prior to year-end 2021.
The Company estimates the aggregate range of reasonably possible losses, in excess of amounts accrued, is 0zero to $1.3$5.6 million as of year-end 2020.2022. This range includes matters where a liability has been accrued but it is reasonably possible that the ultimate loss may exceed the amount accrued and for matters where a loss is believed to be reasonably possible, but a liability has not been accrued. The aggregate range only represents matters in which we are currently able to estimate a range of loss and does not represent our maximum loss exposure. The estimated range is subject to significant judgment and a variety of
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
assumptions and only based upon currently available information. For other matters, we are currently not able to estimate the reasonably possible loss or range of loss.
While the ultimate outcome of these matters cannot be predicted with certainty, we believe that the resolution of any such proceedings will not have a material adverse effect on our financial condition, results of operations or cash flows.
25.23. Segment Disclosures
Beginning in the third quarter of 2020, the Company adopted a new operating model reflecting the Company's focus on delivering specialty talent solutions. The Company’s new operating segments, which also represent its reporting segments, are based on the organizational structure for which financial results are regularly evaluated by the Company’s chief operating decision-maker ("CODM", the Company’s CEO) to determine resource allocation and assess performance. The Company’s 5five reportable segments, (1) Professional & Industrial, (2) Science, Engineering & Technology, (3) Education, (4) Outsourcing & Consulting, and (5) International, reflect the specialty services the Company provides to customers and represent how the business is organized internally. Intersegment revenue represents revenue earned between the reportable segments and is eliminated from total segment revenue from services.
Professional & Industrial delivers staffing, outcome-based and direct-hirepermanent placement services focused on office, Professional, Light Industrialprofessional, light industrial and Contact Centercontact center specialties in the U.S. and Canada, including our KellyConnect product.and Skilled Professional Solutions products. Science, Engineering & Technology delivers both staffing, outcome-based and outcome-based solutions in the specialty areas ofpermanent placement services focused on science and clinical research, engineering, technology telecom and engineering primarilytelecommunications specialties predominantly in the U.S. and Canada. Education primarily specializes in K-12 substitute teachersdelivers staffing, permanent placement and support staff, as well asexecutive search services across the full education spectrum from early childhood andto higher education support, in the U.S. Outsourcing & Consulting is focused on providing MSP, RPO, MSPPPO and PPO solutions in the Americas, Europe and Asia-Pacific regions. International provides talentTalent Advisory Services to customers across all specialties primarily throughon a global basis. International delivers staffing, RPO and permanent placement services withinin Europe, as well as Brazil andservices in Mexico in the Americas region. Our Brazil operations were soldaccordance with recent changes in labor market regulations and, prior to August 2020, Brazil (see Acquisitions and DispositionDispositions footnote).
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Corporate expenses that directly support the operating units have been allocated to Professional & Industrial, Science, Engineering & Technology, Education, Outsourcing & Consulting and International based on work effort, volume or, in the absence of a readily available measurement process, proportionately based on gross profit realized. Unallocated corporate expenses include those related to incentive compensation, law and risk management, certain finance and accounting functions, executive management, corporate campus facilities, IT production support, certain legal costs and expenses related to corporate initiatives that do not directly benefit a specific operating segment. Consistent with the information provided to and evaluated by the CODM, the goodwill impairment charge in the first quarter of 2020 is included in Corporate expenses.
The following tables present information about the reported revenue from services and gross profit of the Company by reportable segment, along with a reconciliation to earnings (loss) before taxes and equity in net earnings (loss) of affiliate, for 2020, 20192022, 2021 and 2018 based on the new operating model.2020. Prior year reportable segment results were recast to align with the current presentation. Asset information by reportable segment is not presented, since the Company does not produce such information internally nor does it use such datainformation to manage its business.
| | | | | | | | | | | | | | | | | |
| | 2020 | | 2019 | | 2018 |
| | (In millions of dollars) |
| Revenue from Services: | | | | | |
| Professional & Industrial | $ | 1,858.4 | | | $ | 2,213.4 | | | $ | 2,430.9 | |
| Science, Engineering & Technology | 1,019.1 | | | 1,131.8 | | | 1,002.6 | |
| Education | 286.9 | | | 450.7 | | | 428.5 | |
| Outsourcing & Consulting | 363.5 | | | 377.7 | | | 377.1 | |
| International | 988.6 | | | 1,182.5 | | | 1,275.2 | |
| | | | | |
| Less: Intersegment revenue | (0.5) | | | (0.5) | | | (0.4) | |
| | | | | |
| Consolidated Total | $ | 4,516.0 | | | $ | 5,355.6 | | | $ | 5,513.9 | |
| | | | | | | | | | | | | | | | | |
| | 2022 | | 2021 | | 2020 |
| | (In millions of dollars) |
| Revenue from Services: | | | | | |
| Professional & Industrial | $ | 1,666.2 | | | $ | 1,837.4 | | | $ | 1,858.4 | |
| Science, Engineering & Technology | 1,265.4 | | | 1,156.8 | | | 1,019.1 | |
| Education | 636.2 | | | 416.5 | | | 286.9 | |
| Outsourcing & Consulting | 468.0 | | | 432.1 | | | 363.5 | |
| International | 932.2 | | | 1,067.8 | | | 988.6 | |
| | | | | |
| Less: Intersegment revenue | (2.6) | | | (0.9) | | | (0.5) | |
| | | | | |
| Consolidated Total | $ | 4,965.4 | | | $ | 4,909.7 | | | $ | 4,516.0 | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
| | | | 2020 | | 2019 | | 2018 | | 2022 | | 2021 | | 2020 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Earnings (Loss) from Operations: | Earnings (Loss) from Operations: | | | Earnings (Loss) from Operations: | | |
| Professional & Industrial gross profit | Professional & Industrial gross profit | $ | 330.2 | | | $ | 388.4 | | | $ | 419.3 | | Professional & Industrial gross profit | $ | 302.5 | | | $ | 310.0 | | | $ | 330.2 | |
| Professional & Industrial SG&A expenses | Professional & Industrial SG&A expenses | (288.6) | | | (326.0) | | | (338.4) | | Professional & Industrial SG&A expenses | (270.5) | | | (278.6) | | | (288.6) | |
| Professional & Industrial earnings (loss) from operations | Professional & Industrial earnings (loss) from operations | 41.6 | | | 62.4 | | | 80.9 | | Professional & Industrial earnings (loss) from operations | 32.0 | | | 31.4 | | | 41.6 | |
| | Science, Engineering & Technology gross profit | Science, Engineering & Technology gross profit | 209.4 | | | 226.2 | | | 185.6 | | Science, Engineering & Technology gross profit | 297.0 | | | 253.9 | | | 209.4 | |
| Science, Engineering & Technology SG&A expenses | Science, Engineering & Technology SG&A expenses | (134.4) | | | (146.7) | | | (124.7) | | Science, Engineering & Technology SG&A expenses | (214.9) | | | (180.2) | | | (134.4) | |
| Science, Engineering & Technology earnings (loss) from operations | Science, Engineering & Technology earnings (loss) from operations | 75.0 | | | 79.5 | | | 60.9 | | Science, Engineering & Technology earnings (loss) from operations | 82.1 | | | 73.7 | | | 75.0 | |
| | Education gross profit | Education gross profit | 42.2 | | | 72.0 | | | 70.7 | | Education gross profit | 100.3 | | | 65.1 | | | 42.2 | |
| Education SG&A expenses | Education SG&A expenses | (51.2) | | | (56.2) | | | (47.8) | | Education SG&A expenses | (81.8) | | | (62.1) | | | (51.2) | |
| Education earnings (loss) from operations | Education earnings (loss) from operations | (9.0) | | | 15.8 | | | 22.9 | | Education earnings (loss) from operations | 18.5 | | | 3.0 | | | (9.0) | |
| | Outsourcing & Consulting gross profit | Outsourcing & Consulting gross profit | 119.8 | | | 122.3 | | | 124.2 | | Outsourcing & Consulting gross profit | 169.6 | | | 141.4 | | | 119.8 | |
| Outsourcing & Consulting SG&A expenses | Outsourcing & Consulting SG&A expenses | (108.3) | | | (119.3) | | | (131.2) | | Outsourcing & Consulting SG&A expenses | (149.8) | | | (122.7) | | | (108.3) | |
| Goodwill impairment charge | | Goodwill impairment charge | (41.0) | | | — | | | — | |
| Outsourcing & Consulting earnings (loss) from operations | Outsourcing & Consulting earnings (loss) from operations | 11.5 | | | 3.0 | | | (7.0) | | Outsourcing & Consulting earnings (loss) from operations | (21.2) | | | 18.7 | | | 11.5 | |
| | International gross profit | International gross profit | 126.0 | | | 159.5 | | | 172.4 | | International gross profit | 142.4 | | | 148.8 | | | 126.0 | |
| International SG&A expenses | International SG&A expenses | (134.9) | | | (140.8) | | | (148.6) | | International SG&A expenses | (132.5) | | | (138.9) | | | (134.9) | |
| International earnings (loss) from operations | International earnings (loss) from operations | (8.9) | | | 18.7 | | | 23.8 | | International earnings (loss) from operations | 9.9 | | | 9.9 | | | (8.9) | |
| | | Corporate | Corporate | (203.8) | | | (97.6) | | | (94.1) | | Corporate | (94.0) | | | (88.1) | | | (203.8) | |
| Loss on disposal | | Loss on disposal | (18.7) | | | — | | | — | |
| Gain on sale of assets | | Gain on sale of assets | 6.2 | | | — | | | — | |
| Consolidated Total | Consolidated Total | (93.6) | | | 81.8 | | | 87.4 | | Consolidated Total | 14.8 | | | 48.6 | | | (93.6) | |
| Gain (loss) on investment in Persol Holdings | Gain (loss) on investment in Persol Holdings | (16.6) | | | 35.8 | | | (96.2) | | Gain (loss) on investment in Persol Holdings | (67.2) | | | 121.8 | | | (16.6) | |
| Loss on currency translation from liquidation of subsidiary | | Loss on currency translation from liquidation of subsidiary | (20.4) | | | — | | | — | |
| Other income (expense), net | Other income (expense), net | 3.4 | | | (1.2) | | | (0.6) | | Other income (expense), net | 1.6 | | | 15.4 | | | 3.4 | |
| | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | $ | (106.8) | | | $ | 116.4 | | | $ | (9.4) | | Earnings (loss) before taxes and equity in net earnings (loss) of affiliate | $ | (71.2) | | | $ | 185.8 | | | $ | (106.8) | |
Depreciation and amortization expense included in SG&A expenses by segment above are as follows:
| | | | | | | | | | | | | | | | | |
| 2022 | | 2021 | | 2020 |
| (In millions of dollars) |
| Depreciation and amortization: | | | | | |
| Professional & Industrial | $ | 3.7 | | | $ | 5.3 | | | $ | 5.5 | |
| Science, Engineering & Technology | 12.7 | | | 10.6 | | | 4.2 | |
| Education | 5.2 | | | 3.6 | | | 3.6 | |
| Outsourcing & Consulting | 3.5 | | | 0.7 | | | 0.7 | |
| International | 1.7 | | | 2.0 | | | 2.3 | |
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
A summary of revenue from services by geographic area for 2020, 20192022, 2021 and 20182020 follows:
| | | | | | | | | | | | | | | | | |
| | 2020 | | 2019 | | 2018 |
| | (In millions of dollars) |
| Revenue from Services: | | | | | |
| United States | $ | 3,260.2 | | | $ | 3,892.5 | | | $ | 3,930.0 | |
| Foreign | 1,255.8 | | | 1,463.1 | | | 1,583.9 | |
| | | | | |
| Total | $ | 4,516.0 | | | $ | 5,355.6 | | | $ | 5,513.9 | |
| | | | | | | | | | | | | | | | | |
| | 2022 | | 2021 | | 2020 |
| | (In millions of dollars) |
| Revenue from Services: | | | | | |
| United States | $ | 3,671.5 | | | $ | 3,513.4 | | | $ | 3,260.2 | |
| Foreign | 1,293.9 | | | 1,396.3 | | | 1,255.8 | |
| | | | | |
| Total | $ | 4,965.4 | | | $ | 4,909.7 | | | $ | 4,516.0 | |
Foreign revenue is based on the country in which the legal subsidiary is domiciled. No single foreign country’s revenue represented more than 10% of the consolidated revenues of the Company. No single customer represented more than 10% of the consolidated revenues of the Company.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
A summary of long-lived assets information by geographic area as of year-end 20202022 and 20192021 follows:
| | | | 2020 | | 2019 | | 2022 | | 2021 |
| | | (In millions of dollars) | | (In millions of dollars) |
| Long-Lived Assets: | Long-Lived Assets: | | | | Long-Lived Assets: | | | |
| United States | United States | $ | 94.7 | | | $ | 73.1 | | United States | $ | 72.1 | | | $ | 86.3 | |
| Foreign | Foreign | 29.5 | | | 30.4 | | Foreign | 22.5 | | | 24.8 | |
| | Total | Total | $ | 124.2 | | | $ | 103.5 | | Total | $ | 94.6 | | | $ | 111.1 | |
Long-lived assets represent property and equipment.equipment and ROU assets. No single foreign country’s long-lived assets represented more than 10% of the consolidated long-lived assets of the Company.
26.24. New Accounting Pronouncements
Recently Adopted
In October 2021, the FASB issued Accounting Standards Update ("ASU") 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, to require that an acquirer recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with Topic 606, Revenue from Contracts with Customers. At the acquisition date, an acquirer should account for the related revenue contracts in accordance with Topic 606 as if it had originated the contracts. The amendments in this update are effective for fiscal years beginning after December 15 ,2022, including interim periods within those fiscal years and should be applied prospectively to business combinations that occur after the effective date. We early adopted this standard in the first quarter of 2022 and the adoption did not have a material impact to our consolidated financial statements.
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848) - Facilitation of the Effects of Reference Rate Reform on Financial Reporting. ASU 2020-04 provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions affected by reference rate reform if certain criteria are met. The amendments in this update apply only to contracts, hedging relationships and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. ASU 2020-04 was effective for the Company in the first quarter of fiscal 2021. The adoption of this standard did not have a material impact to our consolidated financial statements.
In January 2020, the FASB issued ASU 2020-01 which clarifies the interaction of rules for equity securities, the equity method of accounting and forward contracts and purchase options on certain types of securities. The guidance clarifies how to account for the transition into and out of the equity method of accounting when considering observable transactions under the measurement alternative. The ASU was effective for annual reporting periods beginning after December 15, 2020, including interim reporting periods within those annual periods, with early adoption permitted. The adoption of this standard did not have a material impact to our consolidated financial statements.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
In December 2019, the FASB issued ASU 2019-12 simplifying various aspects related to the accounting for income taxes. The guidance removes exceptions to the general principles in Topic 740 related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. The ASU was effective for annual reporting periods beginning after December 15, 2020, including interim reporting periods within those annual periods, with early adoption permitted. The adoption of this standard did not have a material impact to our consolidated financial statements.
In August 2018, the FASB issued ASU 2018-15, which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). The ASU iswas effective for annual reporting periods beginning after December 15, 2019, including interim reporting periods within those annual periods, with early adoption permitted. Entities have the option to apply the guidance prospectively to all implementation costs incurred after the date of adoption or retrospectively. We adopted this guidance prospectively effective December 30, 2019. In accordance with the standard, we present capitalized implementation costs incurred in a hosting arrangement that is a service contract as other assets on our consolidated balance sheet. This presentation is consistent with the presentation of the prepayment of fees for the hosting arrangement. We recognized $1.0 million of amortization expense for capitalized implementation costs incurred in hosting arrangements for the year ended 2020 as a component of SG&A expenses in our consolidated statements of earnings. We recognized $5.1 million of payments for capitalized implementation costs for the year ended 2020 in the same manner as payments made for fees associated with the related hosting arrangements as a component of net cash from operating activities in our consolidated statements of cash flows. The Company's cloud computing arrangements are comprised of internal-use software platforms accounted for as service contracts. The Company does not have the ability to take possession of the software without significant penalty nor can the Company run the software on its own hardware or contract with another party unrelated to the vendor to host the software. See Summary of Significant Accounting Policies footnote.
In June 2016, the FASB issued ASU 2016-13 (ASC Topic 326), as clarified in ASU 2019-04, ASU 2019-05, ASU 2019-11 and ASU 2018-19, amending how entities will measure credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The guidance requires the application of a current expected credit loss model, which is a new impairment model based on expected losses. Under this model, an entity recognizes an allowance for expected credit losses based on historical experience, current conditions and forecasted information rather than the prior methodology of delaying recognition of credit losses until it is probable a loss has been incurred. The standard also requires additional quantitative and qualitative disclosures regarding credit risk inherent in a reporting entity's portfolio, how management monitors this risk, management's estimate of expected credit losses, and the changes in the estimate that has taken place during the period. This ASU iswas effective for interim and annual reporting periods beginning after December 15, 2019 with early adoption permitted for annual reporting periods beginning after December 15, 2018. We adopted this ASU using the modified retrospective method for all financial assets measured at amortized cost and off-balance-sheet credit exposures, as applicable. Results for reporting periods beginning after December 30, 2019 are presented under ASC 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP. We recorded a decrease to retained earnings of $0.7 million, net of tax, in the first quarter 2020 for the cumulative effect of adopting ASC 326. Related disclosures have been updated throughoutSee Credit Losses footnote for the impact on the consolidated financial statements and footnotes.statements.
In August 2018, the FASB issued ASU 2018-13 which eliminates, adds and modifies certain fair value measurement disclosures. The ASU iswas effective for annual reporting periods beginning after December 15, 2019, including interim reporting periods within those annual periods, with early adoption permitted. The adoption of this standard did not have a material impact to our consolidated financial statements.
In February 2016, the FASB issued ASU 2016-02 amending the existing accounting standards for lease accounting and requiring lessees to recognize lease assets and lease liabilities for all leases with lease terms of more than 12 months, including
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
those classified as operating leases. Both the asset and liability will initially be measured at the present value of the future minimum lease payments, with the asset being subject to adjustments such as initial direct costs. Consistent with current U.S. GAAP, the presentation of expenses and cash flows will depend primarily on the classification of the lease as either a finance or an operating lease. The new standard also requires additional quantitative and qualitative disclosures regarding the amount, timing and uncertainty of cash flows arising from leases in order to provide additional information about the nature of an organization's leasing activities. An additional optional transition method to adopt the new lease standard at the adoption date, as compared to the beginning of the earliest period presented, and recognize a cumulative-effect adjustment to the beginning balance of retained earnings in the period of adoption is allowed. We adopted this guidance with the optional transition method effective December 31, 2018. See Leases footnote for the impact on the consolidated financial statements.
In January 2016, the FASB issued ASU 2016-01 amending the current guidance for how entities measure certain equity investments, the accounting for financial liabilities under the fair value option, and the presentation and disclosure requirements relating to financial instruments. The new guidance requires entities to use fair value measurement for equity investments in unconsolidated entities, excluding equity method investments, and to recognize the changes in fair value in net income at the end of each reporting period. Under the new standard, for any financial liabilities in which the fair value option has been elected, the changes in fair value due to instrument-specific credit risk must be recognized separately in other comprehensive income. Presentation and disclosure requirements under the new guidance require public businesses entities to use the exit price when measuring the fair value of financial instruments measured at amortized cost. In addition, financial assets and liabilities must now be presented separately in the notes to the financial statements and grouped by measurement category and form of financial asset. This ASU was effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2017. Early adoption was only permitted for the financial liability provision. We adopted this guidance effective January 1, 2018. See Investment in Persol Holdings footnote for the impact on the financial statements.
In May 2014, the FASB issued new revenue recognition guidance under ASU 2014-09 that superseded the existing revenue recognition guidance under U.S. GAAP. The new standard focused on creating a single source of revenue guidance for revenue arising from contracts with customers for all industries. The objective of the new standard was for companies to recognize revenue when it transfers the promised goods or services to its customers at an amount that represents what the company expects to be entitled to in exchange for those goods or services. In July 2015, the FASB deferred the effective date by one year (ASU 2015-14). This ASU was effective for annual periods, and interim periods within those annual periods, beginning on or after December 15, 2017. Since the issuance of the original standard, the FASB issued several other subsequent updates including the following: 1) clarification of the implementation guidance on principal versus agent considerations (ASU 2016-08); 2) further guidance on identifying performance obligations in a contract as well as clarifications on the licensing implementation guidance (ASU 2016-10): 3) rescission of several SEC Staff Announcements that are codified in Topic 605 (ASU 2016-11); 4) additional guidance and practical expedients in response to identified implementation issues (ASU 2016-12); and 5) technical corrections and improvements (ASU 2016-20). We adopted this guidance with the modified retrospective approach effective January 1, 2018. See Revenue footnote for the impact on the financial statements.
Not Yet Adopted
In January 2020, the FASB issued ASU 2020-01 which clarifies the interaction of rules for equity securities, the equity method of accounting, and forward contracts and purchase options on certain types of securities. The guidance clarifies how to account for the transition into and out of the equity method of accounting when considering observable transactions under the measurement alternative. The ASU is effective for annual reporting periods beginning after December 15, 2020, including interim reporting periods within those annual periods, with early adoption permitted. We are currently evaluating the impact of the new guidance on our consolidated financial statements and related disclosures.
In December 2019, the FASB issued ASU 2019-12 simplifying various aspects related to the accounting for income taxes. The guidance removes exceptions to the general principles in Topic 740 related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. The ASU is effective for annual reporting periods beginning after December 15, 2020, including interim reporting periods within those annual periods, with early adoption permitted. We are currently evaluating the impact of the new guidance on our consolidated financial statements and related disclosures.
Management has evaluated other recently issued accounting pronouncements and does not believe that any of these pronouncements will have a significant impact on our consolidated financial statements and related disclosures.
KELLY SERVICES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
27.25. Related Party Transactions
The Terence E. Adderley Revocable Trust K (“Trust K”), which became irrevocable upon the death of Terence E. Adderley (the former Chairman of the Company's board of directors) on October 9, 2018, controls approximately 91.6%93.5% of the outstanding shares of Kelly Class B common stock. There were no material transactions between the Company and Trust K or its trustees in 2020, 20192022, 2021 or 2018.2020.
See Investment in PersolKelly Pte. Ltd. footnote for a description of related party activity with PersolKelly Pte. Ltd.
KELLY SERVICES, INC. AND SUBSIDIARIES
SCHEDULE II - VALUATION RESERVES
(In millions of dollars)
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Additions | | | | | | |
| | Balance at beginning of year | | Charged to costs and expenses | | Charged to other accounts | | Currency exchange effects | | Deductions from reserves | | Balance at end of year |
| Description | | | | | | | | | | | |
| | | | | | | | | | | |
| Fiscal year ended January 3, 2021 | | | | | | | | | | | |
| | | | | | | | | | | |
| Reserve deducted in the balance sheet from the assets to which it applies - | | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| Deferred tax assets valuation allowance | $ | 19.0 | | | 3.7 | | | 0 | | | 0.5 | | | (3.0) | | | $ | 20.2 | |
| | | | | | | | | | | |
| Fiscal year ended December 29, 2019 | | | | | | | | | | | |
| | | | | | | | | | | |
| Reserve deducted in the balance sheet from the assets to which it applies - | | | | | | | | | | | |
| | | | | | | | | | | |
| Allowance for doubtful accounts - trade accounts receivable | $ | 13.2 | | | 3.4 | | | 0.7 | | (1) | 0 | | | (4.4) | | | $ | 12.9 | |
| | | | | | | | | | | |
| Deferred tax assets valuation allowance | $ | 27.8 | | | 6.1 | | | 0 | | | (0.3) | | | (14.6) | | | $ | 19.0 | |
| | | | | | | | | | | |
| Fiscal year ended December 30, 2018 | | | | | | | | | | | |
| | | | | | | | | | | |
| Reserve deducted in the balance sheet from the assets to which it applies - | | | | | | | | | | | |
| | | | | | | | | | | |
| Allowance for doubtful accounts - trade accounts receivable | $ | 12.9 | | | 3.5 | | | (0.5) | | (1) | (0.4) | | | (2.3) | | | $ | 13.2 | |
| | | | | | | | | | | |
| Deferred tax assets valuation allowance | $ | 34.6 | | | 2.6 | | | 0 | | | (1.8) | | | (7.6) | | | $ | 27.8 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | Additions | | | | | | |
| | Balance at beginning of year | | Charged to costs and expenses | | Charged to other accounts | | Currency exchange effects | | Deductions from reserves | | Balance at end of year |
| Description | | | | | | | | | | | |
| | | | | | | | | | | |
| Fiscal year ended January 1, 2023 | | | | | | | | | | | |
| | | | | | | | | | | |
| Reserve deducted in the balance sheet from the assets to which it applies - | | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| Deferred tax assets valuation allowance | $ | 19.0 | | | 15.8 | | | — | | | (0.7) | | | (0.1) | | | $ | 34.0 | |
| | | | | | | | | | | |
| Fiscal year ended January 2, 2022 | | | | | | | | | | | |
| | | | | | | | | | | |
| Reserve deducted in the balance sheet from the assets to which it applies - | | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| Deferred tax assets valuation allowance | $ | 20.2 | | | 0.5 | | | — | | | (0.8) | | | (0.9) | | | $ | 19.0 | |
| | | | | | | | | | | |
| Fiscal year ended January 3, 2021 | | | | | | | | | | | |
| | | | | | | | | | | |
| Reserve deducted in the balance sheet from the assets to which it applies - | | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| Deferred tax assets valuation allowance | $ | 19.0 | | | 3.7 | | | — | | | 0.5 | | | (3.0) | | | $ | 20.2 | |
(1)Adjustment to provision for sales allowances charged to revenue from services.
| | | | | |
| INDEX TO EXHIBITS
REQUIRED BY ITEM 601
REGULATIONS S-K
|
| |
| Exhibit No. | Description |
| |
| Amended and Restated Certificate of Incorporation, effective May 9, 2018 (Reference is made to Exhibit 3.1 to the Form 8-K filed with the Commission on May 11, 2018, which is incorporated herein by reference). |
| | |
| By-laws, effective November 6, 2018 (Reference is made to Exhibit 3.1 to the Form 8-K filed with the Commission on November 7, 2018, which is incorporated herein by reference). |
| |
| Description of Securities (Reference is made to Exhibit 4 to the Form 10-K filed with the Commission on February 13, 2020, which is incorporated herein by reference). |
| | |
| Kelly Services, Inc. Short-Term Incentive Plan, as amended and restated January 1, 2020.2020 (Reference is made to Exhibit 10.1 to the Form 10-K filed with the Commission on February 18, 2021, which is incorporated herein by reference). |
| | |
| Kelly Services, Inc. Equity Incentive Plan (Reference is made to Exhibit 10.1 to the Form 8-K filed with the Commission on May 12, 2017, which is incorporated herein by reference). |
| | |
| Kelly Services, Inc. Amended and Restated Senior Executive Severance Plan (Reference is made to Exhibit 10.310.1 to the Form 10-Q8-K filed with the Commission on May 11, 2017,4, 2021, which is incorporated herein by reference). |
| |
| Kelly Services, Inc. Non-Employee Directors Deferred Compensation Plan (Reference is made to Exhibit 10.4 to the Form 10-K filed with the Commission on February 20, 2018, which is incorporated herein by reference). |
| |
| First Amendment to the Kelly Services, Inc. Non-Employee Directors Deferred Compensation Plan (Reference is made to Exhibit 10.5 to the Form 10-K filed with the Commission on February 13, 2020, which is incorporated herein by reference). |
| | |
| First Amendment to Third Amended and Restated Credit Agreement, dated December 5, 2019November 4, 2022 (Reference is made to Exhibit 10.610.8 to the Form 8-K filed with the Commission on December 9, 2019,November 10, 2022, which is incorporated herein by reference). |
| |
| Agreement of Purchase and Sale, A.F.J. Development Company and Kelly Properties, LLC (Reference is made to Exhibit 10.7 to the Form 10-K filed with the Commission on February 13, 2020, which is incorporated herein by reference). |
| |
| Employment Agreement between Kelly Services Management Sarl and Olivier Thirot (Reference is made to Exhibit 10.8 to the Form 10-Q filed with the Commission on May 12, 2022, which is incorporated herein by reference). |
| |
| Second Addendum to Employment Agreement between Kelly Services Management Sarl and Berendina Maria Bekhuis Koolhaas (Reference is made to Exhibit 10.9 to the Form 10-Q filed with the Commission on August 11, 2022, which is incorporated herein by reference). |
| |
| Kelly Services, Inc. Management Retirement Plan as amended and restated January 1, 2020.2020 (Reference is made to Exhibit 10.12 to the Form 10-K filed with the Commission on February 18, 2021, which is incorporated herein by reference). |
| | | | | |
| INDEX TO EXHIBITS REQUIRED BY ITEM 601 REGULATION S-K (continued) |
| |
| Exhibit No. | Description |
| |
| Amended and Restated Pledge and Security Agreement, dated December 5, 2019 (Reference is made to Exhibit 10.14 to the Form 8-K filed with the Commission on December 9, 2019, which is incorporated herein by reference). |
| | |
| First Amended and Restated Receivables Purchase Agreement Amendment No. 1,2, dated December 5, 201930, 2021 (Reference is made to Exhibit 10.15 to the Form 8-K filed with the Commission on December 9, 2019,January 5, 2022, which is incorporated herein by reference). |
| | | | | |
| |
| INDEX TO EXHIBITS
REQUIRED BY ITEM 601
REGULATION S-K (continued)
|
| |
Exhibit No. | DescriptionFirst Amended and Restated Receivables Purchase Agreement Amendment No. 3, dated September 21, 2022 (Reference is made to Exhibit 10.16 to the Form 10-Q filed with the Commission on November 10, 2022, which is incorporated herein by reference). |
| |
| Code of Business Conduct and Ethics, revised August 20202022 (Reference is made to Exhibit 14 to the Form 10-Q filed with the commission on November 5, 2020,10, 2022, which is incorporated herein by reference). |
| |
| Subsidiaries of Registrant. |
| | |
| Consent of Independent Registered Public Accounting Firm. |
| | |
| Power of Attorney. |
| |
| Certification Pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act, as amended. |
| |
| Certification Pursuant to Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act, as amended. |
| | |
| Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. |
| | |
| Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. |
| | |
| 101.INS | Inline XBRL Instance Document - the instance document does not appear in the Interactive Data file because its XBRL tags are embedded within the Inline XBRL document. |
| | |
| 101.SCH | Inline XBRL Taxonomy Extension Schema Document. |
| | |
| 101.CAL | Inline XBRL Taxonomy Extension Calculation Linkbase Document. |
| | |
| 101.DEF | Inline XBRL Taxonomy Extension Definition Linkbase Document. |
| |
| 101.LAB | Inline XBRL Taxonomy Extension Label Linkbase Document. |
| | |
| 101.PRE | Inline XBRL Taxonomy Extension Presentation Linkbase Document. |
| |
| 104 | Cover Page Interactive Data File (embedded within the Inline XBRL document) |
* Indicates a management contract or compensatory plan or arrangement.
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
| | | | | | | | |
Date: February 18, 202116, 2023 | | KELLY SERVICES, INC. |
| | | Registrant |
| | |
| | By | /s/ Olivier G. Thirot |
| | | Olivier G. Thirot |
| | | Executive Vice President and Chief Financial Officer |
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
| | | | | | | | |
Date: February 18, 202116, 2023 | * | /s/ P. W. Quigley |
| | | P. W. Quigley |
| | | President, Chief Executive Officer and Director |
| | | (Principal Executive Officer) |
| | |
Date: February 18, 202116, 2023 | * | /s/ D. R. Parfet |
| | | D. R. Parfet |
| | | Chairman of the Board and Director |
| | |
Date: February 18, 202116, 2023 | * | /s/ C. M. Adderley |
| | C. M. Adderley |
| | Director |
| | |
Date: February 18, 2021 | * | /s/ G. S. Adolph |
| | | G. S. Adolph |
| | | Director |
| | |
Date: February 18, 202116, 2023 | * | /s/ G. S. Corona |
| | G. S. Corona |
| | Director |
| | |
Date: February 18, 202116, 2023 | * | /s/ R. S. Cubbin |
| | R. S. Cubbin |
| | | Director |
| | |
Date: February 18, 202116, 2023 | * | /s/ J. E. Dutton A.Duggirala |
| | A. Duggirala |
| | J. E. Dutton |
| | Director |
| | |
Date: February 18, 202116, 2023 | * | /s/ I. F. Johnson |
| | I. F. Johnson |
| | Director |
| | |
| Date: February 16, 2023 | * | /s/ T. B. Larkin |
| | | T. B. Larkin |
| | | Director |
| | |
Date: February 18, 202116, 2023 | * | /s/ L. A. Murphy |
| | | L. A. Murphy |
| | | Director |
| | |
| | |
| | |
SIGNATURES (continued)
| | | | | | | | |
Date: February 18, 202116, 2023 | | /s/ O. G. Thirot |
| | | O. G. Thirot |
| | | Executive Vice President and Chief Financial Officer |
| | | (Principal Financial Officer) |
| | |
Date: February 18, 202116, 2023 | | /s/ L. S. Lockhart |
| | | L. S. Lockhart |
| | | Vice President, Corporate Controller and Chief Accounting Officer |
| | | (Principal Accounting Officer) |
| | |
Date: February 18, 202116, 2023 | *By | /s/ O.G. Thirot |
| | | O.G. Thirot |
| | | Attorney-in-Fact |
