Washington, D.C. 20549
For the transition period from to
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒
Based on the closing sales price as reported on the New York Stock Exchange on October 25, 2019,23, 2021, the aggregate market value of the registrant's common stock held by non-affiliates of the registrant on that date was approximately $1,648$1,478 million.
The number of shares of common stock, $1.00 par value, of the registrant outstanding as of June 16, 202014, 2022 was 45,857,936.43,093,560.
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(1) | Portions of the registrant's definitive proxy statement to be filed with the Securities and Exchange Commission pursuant to Regulation 14A for its 2020 Annual Meeting of Shareholders are incorporated by reference into Part III of this Form 10-K. |
LA-Z-BOY INCORPORATED
ANNUAL REPORT ON FORM 10-K FOR FISCAL 20202022
TABLE OF CONTENTS
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PART III | |
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Note: The responses to Items 10 through 14 of Part III will be included in the Company's definitive proxy statement to be filed with the Securities and Exchange Commission pursuant to Regulation 14A for the 20202022 Annual Meeting of Shareholders. The required information is incorporated into this Form 10-K by reference to that document and is not repeated herein.
Cautionary Note Regarding Forward-Looking Statements
In this Annual Report on Form 10-K ("Annual Report"), La-Z-Boy Incorporated and its subsidiaries (individually and collectively, "we," "our," "us," "La-Z-Boy" or the "Company") make "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act of 1995. Generally, forward-looking statements include information concerning expectations, projections or trends relating to our results of operations, financial results, financial condition, strategic initiatives and plans, expenses, dividends, share repurchases, liquidity, use of cash and cash requirements, borrowing capacity, investments, future economic performance, business and industry and the effect of the novel coronavirus ("COVID-19") pandemic on our business operations and financial results.
Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements may include words such as "anticipates," "believes," "continues," "estimates," "expects," "feels," "forecasts," "hopes," "intends," "plans," "projects," "likely," "seeks," "short-term," "non-recurring," "one-time," "outlook," "target," "unusual," or words of similar meaning, or future or conditional verbs, such as "will," "should," "could," or "may." A forward-looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or circumstances may not occur. You should not place undue reliance on forward-looking statements, which speak to our views only as of the date of this Annual Report. These forward-looking statements are all based on currently available operating, financial, and competitive information and are subject to various risks and uncertainties, many of which are unforeseeable and beyond our control, such as the continuing and developing impact of, and uncertainty caused by, the COVID-19 pandemic. Additional risks and uncertainties that we do not presently know about or that we currently consider to be immaterial may also affect our business operations and financial performance.
Our actual future results and trends may differ materially from those we anticipate depending on a variety of factors, including, but not limited to, the risks and uncertainties discussed in this Annual Report under Item 1A, "Risk Factors" and Item 7, "Management’s Discussion and Analysis of Financial Condition and Results of Operations". Given these risks and uncertainties, you should not rely on forward-looking statements as a prediction of actual results. Any or all of the forward-looking statements contained in this Annual Report or any other public statement made by us, including by our management, may turn out to be incorrect. We are including this cautionary note to make applicable and take advantage of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 for forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or for any other reason.
PART I
ITEM 1. BUSINESS.
Edward M. Knabusch and Edwin J. Shoemaker started Floral City Furniture in 1927, and in 1928 the newly formed company introduced its first recliner. In 1941, we were incorporated in the state of Michigan as La-Z-Boy Chair Company, and in 1996 we changed our name to La-Z-Boy Incorporated. Today, our La-Z-Boy brand is one of the most recognized brands in the furniture industry.
We are the leading global producer of reclining chairs and the second largest manufacturer/distributor of residential furniture in the United States. The La-Z-Boy Furniture Galleries® stores retail network is the third largest retailer of single-branded furniture in the United States. We manufacture, market, import, export, distribute and retail upholstery furniture products under the La-Z-Boy®, England, Kincaid®, and Joybird® tradenames. In addition, we import, distribute and retail accessories and casegoods (wood) furniture products under the Kincaid®, American Drew®, Hammary®, and Joybird® tradenames.
As of April 25, 2020, we had six30, 2022, our supply chain operations included the following:
•Five major manufacturing locations and sixnine regional distribution centers in the United States and twofive facilities in Mexico to support our speed-to-market and customization strategy. We closed our manufacturing facility located in Redlands, California as of the end of the second quarter of fiscal 2020. On June 4, 2020, we announced the closurestrategy
•A logistics company that distributes a portion of our Newton, Mississippi upholstery manufacturing facility. Production from our Newton upholstery facility will be shifted to available capacity atproducts in the company’s Dayton, Tennessee, Neosho, Missouri, and Siloam Springs, Arkansas plants. Refer to Note 21, Subsequent Events, for further information. We operate aUnited States
•A wholesale sales office that is responsible for distribution of our product in the United Kingdom and Ireland. We operate aIreland
•An upholstery manufacturing business in the United Kingdom
•A global trading company in Hong Kong which helps us manage our Asian supply chain by establishing and maintaining relationships with our Asian suppliers, as well as identifying efficiencies and savings opportunities. opportunities
We also participate in two consolidated joint ventures in Thailand that support our international businesses: one that operates a manufacturing facility and another that operates a wholesale sales office. We alsoAdditionally, we have contracts with several suppliers in Asia to produce products that support our pure import model for casegoods.
We sell our products through multiple channels: to furniture retailers or distributors in the United States, Canada, and approximately 6055 other countries, including the United Kingdom, China, Australia, South Korea and New Zealand; directly to consumers through retail stores that we own and operate; and through our websites, www.la-z-boy.com and www.joybird.com.
•The centerpiece of our retail distribution strategy is our network of 354348 La-Z-Boy Furniture Galleries® stores and 555531 La-Z-Boy Comfort Studio® locations, each dedicated to marketing our La-Z-Boy branded products. We consider this dedicated space to be "proprietary." We own 154 of the
◦La-Z-Boy Furniture Galleries® stores. The remainder of the La-Z-Boy Furniture Galleries® stores, as well as all 555 La-Z-Boy Comfort Studio® locations, are independently owned and operated. La-Z-Boy Furniture Galleries® stores help consumers furnish their homes by combining the style, comfort, and quality of La-Z-Boy furniture with our available design services. We own 161 of the La-Z-Boy Furniture Galleries® stores, while the remainder are independently owned and operated.
◦La-Z-Boy Comfort Studio® locations are defined spaces within larger independent retailers that are dedicated to displaying and selling La-Z-Boy branded products. All 531 La-Z-Boy Comfort Studio® locations are independently owned and operated.
◦In total, we have approximately 7.97.6 million square feet of proprietary floor space dedicated to selling La-Z-Boy branded products in North America.
◦We also have approximately 2.73.0 million square feet of floor space outside of the United States and Canada dedicated to selling La-Z-Boy branded products.
•Our other brands, England, American Drew, Hammary, and Kincaid enjoy distribution through many of the same outlets, with slightly over half of Hammary’s sales originating through the La-Z-Boy Furniture Galleries® store network.
◦Kincaid and England have their own dedicated proprietary in-store programs with 606637 outlets and approximately 1.9 million square feet of proprietary floor space.
◦In total, our proprietary floor space includes approximately 12.5 million square feet worldwide.
•Joybird sells product primarily online and has a limited amount of proprietary retail showroom floor space it uses to develop its brand.including small format stores in key urban markets.
Our goal is to deliver value to our shareholders over the long term through executing our strategic initiatives. The foundation of our strategic initiatives is driving profitable sales growth in all areas of our business.
Principal Products and Industry Segments
Our reportable operating segments areinclude the Upholstery segment, the CasegoodsWholesale segment and the Retail segment.
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• | Upholstery Segment. Our Upholstery segment is our largest business Our Wholesale segment manufactures and imports upholstered and casegoods (wood) furniture and consists primarily of two operating segments: La-Z-Boy, our largest operating segment, and the operating segment for our England subsidiary. The Upholstery segment also includes our international wholesale businesses. We aggregate these operating segments into one reportable segment because they are economically similar and because they meet the other aggregation criteria for determining reportable segments. Our Upholstery segment manufactures and imports upholstered furniture such as recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars, ottomans and sleeper sofas. The
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Upholstery segment sells directly to La-Z-Boy Furniture Galleries® stores, operators of La-Z-Boy Comfort Studio® locations, England Custom Comfort Center locations, major dealers, and a wide cross-section of other independent retailers. Our Retail segment primarily sells upholstered furniture, in addition to some casegoods and other accessories, to end consumers through our company-owned La-Z-Boy Furniture Galleries® stores.
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• | Casegoods Segment. Our Casegoods segment consists of one operating segment that sells furniture under three brands: American Drew®, Hammary®, and Kincaid®. The Casegoods segment is an importer, marketer, and distributor of casegoods (wood) furniture such as bedroom sets, dining room sets, entertainment centers and occasional pieces, and also manufactures some custom upholstered furniture. The Casegoods segment sells directly to major dealers, as well as La-Z-Boy Furniture Galleries® stores, and a wide cross-section of other independent retailers.
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• | Retail Segment. Our Retail segment consists of one operating segment comprising our 154 company-owned La-Z-Boy Furniture Galleries® stores. The Retail segment primarily sells upholstered furniture, in addition to some casegoods and other accessories, to end consumers through these stores.
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• | Corporate & Other. Corporate & Other includes the shared costs for corporate functions, including human resources, information technology, finance and legal, in addition to revenue generated through royalty agreements with companies licensed to use the La-Z-Boy® brand name on various products. We consider our corporate functions to be other business activities and have aggregated them with our other insignificant operating segments including our global trading company in Hong Kong and Joybird, an e-commerce retailer. Joybird manufactures and sells upholstered furniture such as sofas, loveseats, chairs, ottomans, sleeper sofas and beds, and also imports and sells casegoods (wood) furniture such as occasional tables and other accessories. Joybird sells to end consumers primarily online through its website, www.joybird.com. None of the operating segments included in Corporate & Other meet the requirements of reportable segments at this time.
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We have provided additional detailed information regarding our segments and their products in Note 17, Segment Information,
to our consolidated financial statements and our "Management'sItem 7, "Management’s Discussion and Analysis"Analysis of Financial Condition and Results of Operations" section, both of which are included in this report.
Recent DevelopmentsCOVID-19 Impact
On March 11, 2020, the World Health Organization declared the outbreak of COVID-19We have been and continue to be a global pandemic. This declaration, along with the continued spread of the disease, prompted federal, state, and local governments throughout the world, including the United States, to implement swift measures in an effort to combat the spread of the virus through social distancing. Such measures included temporary quarantines, shelter-in-place orders and directives, restrictions on travel, and forced closures of non-essential businesses, which included many sectors within retail commerce.
On March 29, 2020, we announced our action plan in response toimpacted by the COVID-19 crisis including, among other things,pandemic. Specifically, beginning in the fourth quarter of fiscal 2020, the temporary closure of our U.S. manufacturing facilities and company-owned La-Z-Boy Furniture Galleries®stores and regional distribution centers, the furlough of approximately 70% of our global workforce, temporary salary reductions of 50% for senior management and 25% for salaried employees, and temporary suspension of cash compensation for our board of directors.
On April 9, 2020, we provided an updatedue to our COVID-19 action plan which emphasized our continued focus on the health, safety and well-being of our employees and their families, our customers, and the communities in which we operate. Our update involved the continued evaluation of plans and timing as it related to re-opening our company owned La-Z-Boy Furniture Galleries® stores and to re-starting production at our U.S.- and Mexico-based manufacturing facilities, which are subject to applicable federal, state and local requirementsrestrictions negatively impacted our financial results. In response to the financial impacts of the pandemic, beginning at the end of fiscal 2020, we took several actions to conserve cash in the near term and guidelines. In addition,during the first quarter of fiscal 2021, we announced that we would continue to operate our regional distribution centers, adhering to safety guidelines, to deliver in-process orders.
On April 22, 2020, we provided a further update on our COVID-19 actionbusiness realignment plan, which included among other things, the resumption of operations at partial production capacity at several U.S.- based plants on April 27, 2020. In addition, we announced that we would open several retail locations across the U.S. on a reduced schedule with the expectation to open additional stores in the coming weeks, in accordance with federal, state and local guidelines.
In addition to the operational actions outlined above, we have implemented a number of measures to maintain liquidity during the COVID-19 crisis, including, among other things, managing workforce costs, deferring rent payments on active leases and delaying planned capital expenditures deemed non-essential. Further, during the fourth quarter of 2020 we proactively drew $75.0 million under our revolving credit facility and announced the elimination of the June quarterly dividend and temporarily halted our share repurchase program to prioritize near-term financial flexibility.
The temporary salary reductions instituted on March 29, 2020, ended and full base salaries were reinstated as of June 1, 2020, for all employees other than the named executive officers of the Company. The 50% salary reductions for the named executive officers remain in effect as of the date of this filing.
On June 4, 2020, we announced the reduction of our global workforce by about 10%, or approximately 850 employees, across our manufacturing, retail, and corporate locations, includingand included the closure of our Newton, Mississippi upholstery manufacturing facility. Production from
By the end of the first quarter of fiscal 2021, all retail and manufacturing locations had reopened, and since that facility will be shiftedtime, we have experienced strong written orders as consumers continue to availableallocate more discretionary spending to home furnishings. In response to demand for our products outpacing our production capacity and with backlog still at a high level, our supply chain team continues to demonstrate agility and flexibility to identify ways to scale production capacity. We have increased capacity by adding manufacturing cells at our Dayton, Tennessee, Neosho, Missouri,Mexico Cut-and-Sew Center, strategically adding second shifts and Siloam Springs, Arkansas plants. The Newton-based integrated internal supply functions will remainweekend production shifts to our U.S. plants when prudent, and temporarily reactivating a portion of our Newton, Mississippi upholstery manufacturing facility. In addition, we opened a leased upholstery assembly plant in operation. Approximately 170 individuals work across these areasSan Luis Rio Colorado, Mexico and will remain witha leased sewing facility in Parras, Mexico during the company. Referthird quarter of fiscal 2021 and the first quarter of fiscal 2022, respectively. Further, during the first quarter of fiscal 2022, we signed a lease to Note 21, Subsequent Events,open additional manufacturing capacity in Torreón, Mexico which began operations at the end of the third quarter of fiscal 2022.
Additionally, in the third quarter of fiscal 2021 we recognized employee retention credits of $5.2 million in non-operating income for further information.wages and healthcare costs paid to employees during suspension of operations due to government orders which qualify under the provisions of the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”). No additional credits were taken during fiscal 2022.
We continue to actively manage the impact of the COVID-19 crisis on a daily basis and as of the date of this filing, we are unable to predict when and how quickly we will be able to resume full retail and manufacturing operations andface continued uncertainty regarding the impact thisCOVID-19 will have on our financial operations in the near and long term. We also continue to actively manage our global supply chain and manufacturing operations, which have been adversely impacted with respect to availability and pricing of raw materials and freight based on uncontrollable factors as well as COVID-19 related constraints on our manufacturing capacity as we continue to prioritize the health and safety of our employees. The need for, or timing of, any future actions in response to COVID-19 is largely dependent on the mitigation of the spread of the virus along with the adoption and continued effectiveness of vaccines, status of government orders, directives and guidelines, recovery of the business environment, global supply chain conditions, economic conditions, and consumer demand for our products. We expect a phased return to operations over a periodproducts, all of time. Additionally, as we have re-opened stores and re-started plants, we continue to follow enhanced health and safety protocols across all locations to ensure our employees and our customerswhich are well-protected.highly uncertain.
Raw Materials and Parts
The principal raw materials and parts used for manufacturing that are purchased are cover (primarily fabrics and leather), polyester batting and polyurethane foam for cushioning and padding, lumber and plywood for frames, steel for motion mechanisms, electrical components for power units and various other metal components for fabrication of product. We purchase about 50%most of our polyurethane foam from one supplier,three suppliers, which hashave several facilities across the United States or Mexico that deliver to our plants. We purchase cover from a variety of sources, but we rely on a limited number of major suppliers. We purchase approximately two-thirdsmore than half of our cover in a raw state (fabric rolls or leather hides) andfrom suppliers in China, then cut and sew it
into cover in our cut and sew facilityfacilities in Mexico. We purchase the remainder in covers that have already beenof our cut and sewn to our specifications by third-party offshore suppliers. We buy cut-and-sewn leather and fabric productskits from five primary suppliers. Of the products that we import, twomain suppliers that operate inprimarily from China as well as Vietnam and one in Vietnam manufacture approximately 95% of the leather cut-and-sewn sets, and three suppliers that also operate in China manufacture approximately 90% of the fabric products. One of the five primary suppliers manufactures both leather cut-and-sewn sets and fabric products.Haiti. We use these suppliers primarily for their product design capabilities to leverage our buying power, and to control qualitybalance our mix of in-sourced and product flow, in addition to their ability to handle the volume of product we require to operate our business.out-sourced production. If any of these suppliers experience financial or other difficulties, we could experience temporary disruptions in our manufacturing process until we obtain alternate suppliers.find alternative sources of supply.
We manage our Asian supply chain through our global trading company in Hong Kong, which works to identify efficiencies and savings opportunities, while verifying La-Z-Boy quality standards are being adhered to and managing the relationships with our Asian suppliers.
During fiscal 2020,2022, the prices of materials we use in our upholstery manufacturing process decreased.increased, driven by supply chain challenges due to COVID-19, higher demand for raw materials in manufacturing sectors and the home furnishings industry due to an economic sector rotation, and inflationary cost pressure. As we begin fiscal 2021,2023, we expect the impact of the COVID-19 pandemic will result in raw material prices that are flat or slightly downto remain at historically high levels in the short term, then gradually increase as North American manufacturing returnsmany categories due to more normal levels. Geo-political pressures associated withprice inflation in our core materials and global supply chain complexities. COVID-19 related issues will continue to introduce uncertainty into many markets, includingespecially with respect to freight, tariffs and tariffs.labor availability. To the extent that we experience incremental costs in any of these areas, we may increase our selling prices or assess material surcharges to offset the impact. However, increases in selling prices, or surcharges, may not fully mitigate the impact while they are in effect.of raw material cost increases, which could adversely impact operating profits.
Finished Goods Imports
Imported finished goods represented 6% and 7% of our consolidated sales in fiscal 2022 and 2021, respectively. We import all of the casegoods (wood) furniture that we sell.sell primarily to remain competitive for these products. In fiscal 2020,2022, we purchased approximately 58%63% of this imported product from three suppliers.four suppliers based in Asia. We use these suppliers primarily to leverage our buying power, to control quality and product flow, and because their capabilities align with our product design needs. In addition, these suppliers have the ability to handle the volume of product we require. If any of these suppliers experience financial or other difficulties, or are negatively affected byincluding sustained negative effects of the COVID-19 pandemic or supply chain challenges, we could experience disruptions in our product flow until we obtain alternate suppliers, which could be lengthy due to the longer lead time required for sourced wood furniture from Asian manufacturers.
We use an all-import model for our casegoods furniture primarily to remain competitive for these products.
The prices we paid for these imported products, including associated transportation costs, increased in fiscal 20202022 compared with fiscal 2019, partially2021, primarily due to constrained supply resulting from a combination of COVID-19 lockdowns, primarily in Vietnam, and increased demand across the industry. Additionally, shipping container availability was constrained throughout fiscal 2022, resulting from an increaseimbalance in tariffscontainer supply driven by COVID-19 disruptions and elevated demand. Based on certain product imported from China. During fiscal 2020, to reduce the impact of higher
tariffs, we shifted a large portion of product sourcing from China to Vietnam. As a result, we now import approximately 10% of our casegoods product from Chinacontinued inflationary pressures and 87% from Vietnam compared to 25% and 72% from China and Vietnamheightened demand for shipping capacity, in fiscal 2019, respectively. In fiscal 2021,2023 we expectanticipate overall product and freight costs to decrease and overall product costs to be flat when comparedassociated with 2020. Looking across our business, imported finished goods represented 7% and 8% of our consolidated sales in fiscal 2020 and fiscal 2019, respectively.imports to increase.
Seasonal Business
We believe that the demand for furniture generally reflects sensitivity to overall economic conditions, including consumer confidence, housing market conditions and unemployment rates. For our wholesale businesses, the fourth quarter ishas historically had the seasonally highest-volumehighest volume of delivered sales quarter.relative to other quarters. For our retail and e-commerce businesses, which includes our company-owned retail stores and Joybird, the third quarter is typically has the seasonally highest-volumehighest volume of delivered sales quarter.relative to other quarters.
During fiscal 2020, however,
In a typical year, we experienced our largest sales volume during the third quarter in both our wholesale and retail businesses followed by a significant slowdown in sales in the middle of the fourth quarter due to the impact of COVID-19. During the fourth quarter of fiscal 2020, the entire U.S. retail industry was adversely impacted by retail store and manufacturing closures, supply chain disruption and economic uncertainty due to the COVID-19 pandemic. This impact is not reflective of any seasonal trends in the furniture industry and is not an indicator that seasonal trends are changing for our wholesale or retail businesses.
We schedule production to maintain consistent manufacturing activity throughout the year whenever possible. During the summer months, the furniture industry typically experiences weaker demand, and as such we typically shut down our domestic plants for one week each fiscal year to perform routine maintenance on our equipment. Accordingly, for our wholesale business, the first quarter is usually the Company's weakest quarter in terms of sales and earnings. Also driven by the seasonal slowdown in the summer, each of our retail business typically experiences its lowest sales in the first quarter.
During the last two fiscal years, our sales volume and production schedule did not follow typical trends due to the impact of COVID-19. Since our retail locations and manufacturing facilities reopened by the end of the first quarter of fiscal 2021, we have experienced heightened demand and in response, we took several actions to increase our production capacity throughout the last two fiscal years. As a result of these actions, coupled with the additional week in the fourth quarter of fiscal 2022, our wholesale and retail businesses both experienced their largest sales volume in the fourth quarter of fiscal 2022. Further, due to our record backlog as of the end of fiscal 2022, we also do not anticipate typical seasonal trends until the second half of fiscal 2023. We do not expect that this impact is reflective of any long term seasonal trends in the furniture industry or is an indicator that seasonal trends are permanently changing for our wholesale or retail businesses.
Economic Cycle and Purchasing Cycle
Our sales are impacted by the overall growth of the furniture industry, which is primarily influenced by consumer discretionary spending and existing and new housing activity. In addition, consumer confidence, employment rates, international trade policies, and other factors could affect demand. WeAs a result of COVID-19, beginning in the second quarter of fiscal 2021, we experienced heightened demand, as more discretionary spending was allocated to the home furnishings industry which carried forward through much of fiscal 2022. However, as various COVID-related restrictions were lifted near the end of fiscal 2022, and given the current geopolitical climate and rising inflation, we are unable to predict how long this demand will last or to what extent the COVID-19 pandemicthese factors may impact the economic and purchasing cycle for our products in the short and long term.
Upholstered furniture has a shorter life cycle than casegoods furniture because upholstered furniture is typically more fashion and design-oriented and is often purchased one or two pieces at a time. Purchases and demand for consumer goods, including upholstered furniture, fluctuate based on consumer confidence. Casegoods products, in contrast, are longer-lived and frequently purchased in groupings or "suites," resulting in a much larger cost to the consumer. As a result, casegoods sales are more sensitive to economic conditions, including growth or a slowdown in the housing market, whereas upholstered furniture normally exhibits a less volatile sales pattern over an economic cycle.
Practices Regarding Working Capital Items
The following describes our significant practices regarding working capital items.
Inventory: For our Upholsteryupholstery business within our Wholesale segment, we maintain raw materials and work-in-process inventory at our manufacturing locations. Finished goods inventory is maintained at our sixnine regional distribution centers as well as our manufacturing locations. Our regional distribution centers allow us to streamline the warehousing and distribution processes for our La-Z-Boy Furniture Galleries® store network, including both company-owned stores and independently-owned stores. Our regional distribution centers also allow us to reduce the number of individual warehouses needed to supply our retail outlets and help us reduce inventory levels at our manufacturing and retail locations.
For our Casegoodscasegoods business within our Wholesale segment, we import wood furniture from Asian vendors, resulting in long lead times on these products. To address these long lead times and meet our customers' delivery requirements, we typically maintain higher levels of finished goods inventory in our domestic warehouses, as a percentage of sales, of our casegoods products than our upholstery products.
Our company-owned La-Z-Boy Furniture Galleries® stores have finished goods inventory at the stores for display purposes.
Our Joybird business maintains raw materials and work-in-process inventory at its manufacturing location. Joybird finished goods inventory is maintained at our regional distribution centers, at its manufacturing locationand warehouse locations, or in-transit to the end consumer.
Our inventory decreased $15.3increased $77.1 million as of year end fiscal 20202022 compared with year end fiscal 20192021 primarily to support increased sales demand and manufacturing capacity and to reduce the impact associated with volatility in raw material availability, as a result of a slowdown in our supply chain related to decreased sales volume and the closure of our manufacturing facilities for a four-week period at the end of the fourth quarter, allwell as due to the impacthigher cost of COVID-19.materials and other input costs. We actively manage our inventory levels on an ongoing basis to ensure they are appropriate relative to our sales volume, while maintaining our focus on service to our customers.
Accounts Receivable: Our accounts receivable decreased $43.9increased $44.4 million as of year end fiscal 20202022 compared with year end fiscal 2019.2021. The decreaseincrease in accounts receivable was primarily due to higher fourth quarter sales in fiscal 2020 being lower2022 compared with the same period a year ago duedriven by pricing and surcharge actions taken in response to the impact of COVID-19 as well as an increase inrising manufacturing costs and higher overall volume. Additionally, our allowance for receivable credit losses andwas lower at the write-offend of $7.9 millionfiscal 2022 compared with the end of accounts receivable, primarily due to the bankruptcy of our largest customer, Art Van Furniture Group.fiscal 2021 reflecting strong collection trends. We monitor our customers' accounts, and limit our credit exposure to certain independent dealers and strive to decrease our days' sales outstanding where possible. Our days' sales outstanding is a measure of the time needed to collect outstanding accounts receivable once we have completed a sale. Our days' sales outstandingsale and was relatively flatapproximately 30 days or less in both fiscal 2020 compared with2022 and fiscal 2019.2021 on a consolidated basis.
Accounts Payable: Our accounts payable decreasedincreased $9.9 million as of year end fiscal 20202022 compared with year end fiscal 2019,2021, primarily due to a slowdown in the purchasehigher inventory purchases as we continue to scale production to meet increased demand.
Customer Deposits: We collect a deposit from our customers at the time a customer order is placed in one of our company-owned retail stores or through our websites, www.la-z-boy.com and www.joybird.com. Customer deposits decreased $2.1increased $2.5 million as of fiscal year end 20202022 compared with fiscal year end fiscal 2019,2021, primarily due to lowerhigher written Retail and Joybird sales volume resulting from COVID-19 related retail store closures.throughout the year.
Customers
Our wholesale customers are furniture retailers. While primarily located throughout the United States and Canada, we also have customers located in various other countries, including the United Kingdom, China, Australia, South Korea and New Zealand. Sales in our Upholstery and Casegoods segmentsWholesale segment are primarily to third-party furniture retailers, but we also sell directly to end consumers through our company-owned La-Z-Boy Furniture Galleries® stores that make up our Retail segment and through our websites, www.la-z-boy.com and www.joybird.com.
We have formal agreements with many furniture retailers for them to display and merchandise products from one or more of our operating units and sell them to consumers in dedicated retail space, either in stand-alone stores or dedicated proprietary galleries or studios within their stores. We consider this dedicated space to be "proprietary." For our Upholstery and Casegoods segments,Wholesale segment, our fiscal 20202022 customer mix based on sales was approximately 60%56% proprietary, 15%11% major dealers, such as Berkshire Hathaway, Sofa Carpet Specialist (SCS), Slumberland Furniture Art Van Furniture Group, and Mathis Bros.,Brothers, and 25%33% other independent retailers. Art Van Furniture Group filed for bankruptcy and has begun Chapter 7 liquidation during the fourth quarter of fiscal 2020.
The success of our product distribution model relies heavily on having retail floor space that is dedicated to displaying and marketing our products. The 354-store348-store La-Z-Boy Furniture Galleries® network is central to this approach. In addition, we sell product through proprietary space within other retail furniture stores, primarily La-Z-Boy Comfort Studio® locations, England Custom Comfort Center locations, Kincaid Shoppes, and other international locations. Additionally, our Joybird business, which sells product primarily online to end consumers through its website, www.joybird.com, also has a limited amount of proprietary retail showroom floor space that it uses as a showroom to develop its brand.in small format stores in key urban markets.
Maintaining, updating, and, when appropriate, expanding our proprietary distribution network is a key part of our overall sales and marketing strategy. We intend, over the long-term, to not only increase the number of stores in the network but also to continue to improve their quality, including upgrading old-format stores to our new concept design through remodels and relocations. We continue to maintain and update our current stores to improve the quality of the network. Subject to the recovery of the business environment in fiscal 2021, theThe La-Z-Boy Furniture Galleries® store network plans to open, relocate or remodel 2040 to 2545 stores during fiscal 2021,2023, all of which will feature our latest store designs.
We select independent dealers for our proprietary La-Z-Boy Furniture Galleries® store network based on factors such as their management and financial qualifications and the potential for distribution in specific geographical areas. This proprietary distribution benefits La-Z-Boy, our dealers and our consumers. It enables La-Z-Boy to concentrate our marketing with sales personnel dedicated to our entire product line, and only that line and approved accessories. It also allows dealers that join this proprietary group to take advantage of best practices, with which other proprietary dealers have succeeded, and we facilitate forums for these dealers to share them. These La-Z-Boy Furniture Galleries® stores provide our consumers a full-service shopping experience with a large variety of products, knowledgeable sales associates, and design service consultants.
Orders and Backlog
We typically build upholstery units based on specific dealer orders, either for dealer stock or to fill consumers' custom orders. We import casegoods product primarily to fill our internal orders, rather than customer or consumer orders, resulting in higher finished goods inventory on hand as a percentage of sales. BecauseWe define backlog as any written order that has not yet been delivered, whether to an independent furniture retailer, an independently-owned La-Z-Boy Furniture Galleries® store, or the end consumer through our company-owned La-Z-Boy Furniture Galleries® stores.
Historically, the size of our backlog at a given time varies and may not be indicative of our future sales and, therefore, we do not rely entirely on backlogs to predict future sales.
Our Upholstery segment backlogs as of April 25, 2020, and April 27, 2019, were approximately $72.6 million and $66.9 million, respectively. Higher backlogs as of the end of fiscal 2020 were driven by strong written orders in the second and third quarter which outpaced invoiced orders due to our four-week manufacturing shut down and a slowdown in our ability to deliver to certain areas due to COVID-19. Additionally, due to COVID-19, the annual April Furniture Market, which is typically a critical source of order generationwholesale backlog was canceled. Our Casegoods segment backlogs were $5.4 million and $7.4$697.2 million as of April 25, 2020, and April 27, 2019, respectively, primarily attributable to the negative impact of COVID-19. Our Corporate and Other segment backlog30, 2022, compared with $616.7 million as of April 25, 2020, and April 27, 2019,24, 2021. The increase in our backlog was $4.9 million and $3.7 million, respectively, which relates to the Joybird business. Joybird continued to receive ordersprimarily due to its online business model which builtpricing actions taken to mitigate the impact of rising raw material and freight costs, along with a backlog while its manufacturing facilities were closed due to COVID-19 at the endshift in product mix, as higher production capacity kept pace with written order demand during fiscal 2022.
Competitive Conditions
We are the second largest manufacturer/distributor of residential (living and family room, bedroom, and dining room) furniture in the United States, as measured by annual sales volume.
Alternative distribution channels have increasingly affected our retail markets. Direct-to-consumer brands, such as Article and Burrow, bypass brick and mortar retailers entirely or in some cases have developed a product that can be shipped more easily than traditional upholstered furniture, thus increasing competition for our products. The increased ability of consumers to purchase furniture through various furniture manufacturers' and digital-only retailers' internet websites, including companies such as Amazon, Hayneedle, QVC, and Wayfair, has also increased competition in the industry. Although digital retailers operate with lower overhead costs than a brick-and-mortar retailer, customer acquisition costs and advertising spend is typically much higher. Companies such as Costco, Home Depot, IKEA, Sam's Club, Target, Wal-Mart,Department stores and others,big box retailers with an online presence also offer products that compete with some of our product lines.
The home furnishings industry competes primarily on the basis of product styling and quality, customer service (product availability and delivery), price, and location. We compete primarily by emphasizing our brand and the value, comfort, quality, styling and stylingvalue of our products. In addition, we remain committed to innovation while striving to provide outstanding customer service, exceptional dealer support, and efficient on-time delivery. Maintaining, updating, and expanding our proprietary distribution system, including identifying desirable retail locations, is a key strategic initiative for us in striving to remain competitive. We compete in the mid-mid to upper-mid price point, and a shift in consumer taste and trends to lower-priced products could negatively affect our competitive position.
In the UpholsteryWholesale segment, our largest competitors are Ashley, Bassett, Bernhardt, Best Chair, Flexsteel, Hooker Furniture, Klaussner, Kuka, Lacquer Craft, Man Wah, and Southern Motion.
In the Casegoods segment, our main competitors are Bassett, Bernhardt, Hooker Furniture, and Lacquer Craft. The Casegoods segment Our wholesale business also faces additional market pressures from foreign manufacturers entering the United States market and increased direct purchases from foreign suppliers by large United States retailers.
The La-Z-Boy Furniture Galleries® stores operate in the retail furniture industry in the United States and Canada, and different stores have different competitors based on their geographic locations. CompetitorsSome competitors include: Arhaus, Ashley, Bassett Furniture Direct, Bob's Discount Furniture, Crate and Barrel, Ethan Allen, Restoration Hardware, Havertys, Williams-Sonoma, as well as several
other regional competitors (for example Raymour & Flanigan Furniture, Mathis Brothers, and Slumberland Furniture), and family-owned independent furniture stores.
In our Corporate & Other segment, our
Our Joybird business sells almost exclusively online and competes primarily with Amazon, Article, CB2, Love Sac, Maiden Home, Wayfair and West Elm.
In addition to the larger competitors listed above, a substantial number of small and medium-sized companies operate within our business segments, all of which are highly competitive.
Trademarks, Licenses and Patents
We own the La-Z-Boy trademark, which is essential to the UpholsteryWholesale and Retail segments of our business, andbusiness. We also own the Joybird trademark, which, along with the La-Z-Boy trademark, is essential to our e-commerce business. We alsoAdditionally, we own a number of other trademarks that we utilize in marketing our products. We consider our La-Z-Boy trademark to be among our most valuable assets and we have registered that trademark and others in the United States and various other countries where our products are sold. These trademarks have a perpetual life, subject to renewal. We license the use of the La-Z-Boy trademark to our majorcertain international partners and dealers outside of North America. We also license the use of the La-Z-Boy trademark on contract office furniture, outdoor furniture, and non-furniture products, as these arrangements enhance our brand awareness, broaden the perceptions of La-Z-Boy, and create visibility of the La-Z-Boy brand in channels outside of the residential furniture industry. In addition, we license to our branded dealers the right to use our La-Z-Boy trademark in connection with the sale of our products and related services, on their signs, and in other ways, which we consider to be a key part of our marketing strategies. We provide more information about those dealers under "Customers."
We hold a number of United States and foreign patents that we actively enforce. We have followed a policy of filing patent applications for the United States and select foreign countries on inventions, designs and improvements that we deem valuable, but these patents do expire at various times.
While our intellectual property rights in the aggregate are important to the operation of our business, we do not believe that any existing patent, license, trademark or other intellectual property right (other than the La-Z-Boy trademark) is of such importance that its loss or termination would have a material adverse effect on our business taken as a whole. We vigorously protect our trademarks and patents against third-party infringement.
Compliance with Environmental Regulations
Our manufacturing operations involve the use and disposal of certain substances regulated under environmental protection laws and regulations and, from time to time, we may be involved in a small number of remediation actions and site investigations concerning these substances. Based on a review of all currently known facts and our experience with previous environmental matters, we currently do not believe it is probable that we will have any additional loss for environmental matters that would be material to our consolidated financial statements.
Human Capital
Employees
We employed a little over 9,500approximately 12,800 full-time equivalent employees as of April 25, 2020,30, 2022, compared with approximately 9,70011,500 employees at the end of fiscal 2019. We2021. The increase in headcount was primarily due to an increase in production and capacity at our Mexico manufacturing facilities to meet demand, along with our acquisition of the U.K. manufacturing business in the third quarter of fiscal 2022. As of April 30, 2022, we employed approximately 7,30010,500 employees in our Upholstery segment, 200 in our CasegoodsWholesale segment, 1,500 in our Retail segment, 300500 in our Joybird business, andwith the remaining employees arebeing corporate personnel. We employ the majority of our employees on a full-time basis.
Purpose and Values
At La-Z-Boy, we believe in the transformational power of comfort. We provide an excellent consumer experience, create high quality products and empower people to transform rooms, homes and communities with comfort. Our teams are committed to our core values of Courage, Curiosity and Compassion. We are not afraid to try new things, we are relentless in our mission to understand our business and consumers, and we honor our almost 100-year legacy that was built on family.
Sustainability
As we build the La-Z-Boy of tomorrow, our goal is to make the world a better place through the transformational power of comfort. Aligned with our core values, we embrace curiosity for sustainable design, operate with compassion for a sustainable planet, and empower courage for a sustainable culture.
Sustainable Design. We embrace curiosity and our inquisitiveness helps us identify innovative opportunities for our products that uphold our commitment to quality, rely on sustainable materials and drive best practices in our supplier partnerships.
Sustainable Planet. We strive to operate La-Z-Boy with compassion for the environment. We are committed to responsible stewardship and integrate environmentally sound and sustainable practices into our daily decisions. We work to reduce emissions, increase recycling efforts, and conserve water in all areas of our business.
Sustainable Culture. At La-Z-Boy, we support our employees so they can make courageous choices and help our business thrive. Our people practices are linked to our sustainability initiatives. The sustainable culture we’re building empowers employees to do what is right in the workplace and in our communities. From supporting our employees’ careers and providing a safe and ethical work environment to giving back to the communities where we live and work, people are always at the heart of our brand.
Diversity, Inclusion and Belonging
We believe in creating and fostering a workplace in which all our employees feel valued, included and empowered to do their best work and contribute their ideas and perspectives. Our Company is committed to recruiting and retaining diverse talent so that our workforce better reflects the communities in which we operate our business globally. We recognize that our employees’ unique backgrounds, experiences and perspectives enable us to create the optimal work environment and deliver on our mission.
Aligning with our purpose and values, we intend to continue to be curious, courageous and compassionate in our efforts to foster an environment that attracts the best talent, values diversity of life experiences and perspectives and encourages innovation to accelerate the transformational power of comfort.
Our diversity, inclusion and belonging initiatives include:
•Integrating diversity, inclusion and belonging into our overall corporate strategy and developing impactful practices and initiatives to advance our Company’s diversity, inclusion and belonging journey;
•Leveraging our Diversity, Inclusion and Belonging Council to provide enterprise-wide leadership focused on supporting all our employees, developing training and learning opportunities for our employees on diversity, unconscious bias and other topics, and creating sustainable plans to increase diversity in talent acquisition;
•Expanding our support of employee resource groups, which include groups focused on Multicultural, Pride and Working Parents. Our ERG’s provide learning and mentorship experiences for our diverse employees, supporting our objective of creating diversity awareness across our organization, and helping our employees use their collective voices to positively impact our Company and the communities in which we operate our business and live;
•Revisiting, assessing and implementing changes to our processes, in an effort to continue mitigating unconscious bias and enhancing our inclusion recruiting strategy;
•Enhancing and expanding our supplier inclusion network;
•Expanding inclusive leaders training throughout the organization;
•Creating space for individuals to share their perspective, values and voice to our global population through employee written articles, our internal podcast, and multiple video series on our internal communications platform and;
•Demonstrating our Company’s commitment at the highest levels of leadership, including having our President and Chief Executive Officer sign the CEO Action for Diversity & Inclusion™ pledge to advance diversity and inclusion in the workplace
Safety and Health
We prioritize the health and safety of our employees, partners and the people in communities where we operate.
As partthe largest industrial manufacturer in many regions where we do business, we recognize our potential impact on surrounding communities. We actively partner with local agencies in these communities to build proactive emergency and contingency plans for any major incidents that may occur at our facilities and any natural disasters that may impact the region.
We work to forge relationships with agencies, such as the Occupational Safety and Health Administration (OSHA), to understand how we can best adhere to health and safety practices. During the COVID-19 pandemic, we worked with county health departments to approve our return-to-office and employee safety protocols before bringing employees back to our manufacturing plants.
Additionally, the National Safety Council (NSC) has recognized La-Z-Boy with hundreds of awards for safety performance and leadership throughout the Company’s history. This includes our recognition as a five-time recipient of the Corporate Safety Culture Award and the Green Cross for Safety Excellence award, which recognizes only one corporation each year for outstanding achievements in safety.
Community Giving
Throughout our 95-year history, giving back to our communities has been woven through La-Z-Boy’s culture following the example set by our founders. When it comes to giving, our vision is to improve the lives of others by developing exceptional programs based on partnerships where employees feel a sense of connection and pride in their communities and our mission is to enhance the quality of life in the communities in which we live and serve through leadership, financial contributions and volunteer efforts.
Our philanthropic initiatives include the La-Z-Boy Foundation, local community involvement, disaster relief and our signature charity, Ronald McDonald House Charities. La-Z-Boy is honored to be the official furniture provider for Ronald McDonald House Charities. Our employees further exemplify the spirit of giving through leadership and volunteer efforts in their own communities, and for numerous non-profit organizations, which include the United Way, Relay for Life, Habitat for Humanity and others.
Throughout the COVID-19 pandemic, we have been committed to helping those in communities where we operate, including manufacturing masks and medical gowns during the early stages of the pandemic. During fiscal 2022, we hosted multiple on-site clinics at several of our COVID-19 action plan, on March 29, 2020, we announced temporary furloughs for approximately 70%North American locations to keep our communities safe and these programs were critical in providing vaccine access. For instance, our clinic in Mexico provided vaccine access to more than 12,000 community members outside of our global workforce. On June 4, 2020, we announced a global workforce reduction of about 10%, or approximately 850 employees, across our manufacturing, retail and corporate locations, includingthis earned us recognition from Canacintra, an organization in Mexico representing the closure of our Newton, Mississippi upholstery manufacturing facility. The Company’s Newton upholstery plant employs about 300 people, of which, approximately 170 individuals will remain with the company. Refer to Note 21, Subsequent Events, for further information.
The majority of furloughed employees are expected to return to work by July 1, 2020, with timing largely dependent upon stay-at-home guidelines, economic conditionsindustrial sector and customer demand, and our focus on the health, safety and well-being of ourits employees.
Internet Availability
Our Forms 10-K, 10-Q, 8-K, proxy statements on Schedule 14A, and amendments to those reports are available free of charge through links on our internet website, www.la-z-boy.com, as soon as reasonably practicable after they are electronically filed with, or furnished to, the SEC.Securities and Exchange Commission ("SEC"). Copies of any materials we file or furnish to the SEC can also be obtained free of charge through the SEC's website at www.sec.gov. The information on our website is not incorporated by reference into this report or any other reports we file with, or furnish to, the SEC.
ITEM 1A. RISK FACTORS.
Our business is subject to a variety of risks. Any of the following risks could materially and adversely affect our business, results of operations, financial condition, or future prospects. The risks discussed below should be carefully considered, together with the other information provided in this Annual Report on Form 10-K, including Management’s Discussion and Analysis of Financial Condition and Results of Operations and our financial statements, including the related notes. These risk factors do not identify all risks that we face. There may be additional risks that are presently unknown to us or that we currently believe to be immaterial that could affect us. Investors should carefully consider all risks, including those disclosed, before making an investment decision.
Macroeconomic, Market and Strategic RisksRisk Factors
The ongoing global COVID-19 pandemic has had, and may continue to have, an adverse effect on our business, results of operations, and financial condition, and liquidity.condition.
The ongoing COVID-19 pandemic continues to be highly unpredictable and volatile. The pandemic in the past has negatively impacted the world economy, significantly impacted global supply chains, and disruptedincreased volatility within financial markets, all of which have negatively affected, and may continue to negatively affect, the home furnishings manufacturing and retail industry and our business. Various federal, state and local governmentgovernmental authorities have taken actions to mitigate the spread of COVID-19 including travel restrictions, border closings, restrictionsthat have had a negative impact on public gatherings, stay-at-home orders and other quarantine and isolation measures, and business limitations such as mandatory temporary closures of non-essential retailers and other businesses, required reduced operating hours and customer occupancy limits. The COVID-19 pandemic, and mitigation actions in response to the pandemic, have led to significant disruptions in our retail, manufacturing and distribution operations and supply chains. Thesebusiness. While these actions have adversely impacted, andgenerally now been rescinded in the United States, a resurgence of COVID-19 cases could continueprompt a return to tighter restrictions in certain areas, which could adversely impact our results of operations and financial condition, and liquidity.
condition.
To protect our employees, customers and
We cannot anticipate the communities in which we operate,impact of any future resurgence of COVID-19 cases on March 29, 2020, we announced the temporary closure ofconsumer willingness to visit our company-owned La-Z-Boy Furniture Galleries® stores and U.S. manufacturing plants, which adversely affected our operations, cash flows and liquidity. Subsequently, the COVID-19 pandemic also led to temporary reductions or suspensions of operations at some of our manufacturing facilities outside of the United States. On April 27, 2020, we resumed operations at partial production capacity at several U.S.-based plants. In addition, our decisions to re-open our company-owned La-Z-Boy Furniture Galleries® stores are being made on a case-by-case basis based on a number of factors including applicable federal, state and local requirements and guidelines. There is substantial uncertainty regarding the manner and timing in which we can return most or all of our business to more normal business operations. We may face longer term closure requirements and other operational restrictions with respect to some or all of our physical locations for prolonged periods of time due to, among other factors, evolving and increasingly stringent federal, state and local restrictions including stay-at-home orders. The prolonged temporary closure of our retail stores or distribution centers would result in a further loss of revenues, profits, cash flows, and other effects on our business and operations. Further, after containment of the virus or as our company-owned La-Z-Boy Furniture Galleries®Galleries® stores or the stores of our retail partners, re-open, we cannot anticipate consumer willingness to visit the stores, levels of consumer spending, or employee willingness to work in our retail stores, distribution centers or manufacturing facilities.facilities in the future. We also actively manage our global supply chain and manufacturing operations, which have been adversely impacted with respect to availability and pricing of materials based on uncontrollable factors as well as COVID-19 related constraints on our manufacturing capacity as we continue to prioritize the health and safety of our employees. We have instituted measures to ensure our supply chain remains open to us; however, there could be global shortages that could in turn materially adversely impact our manufacturing operations that we currently cannot anticipate.
In addition to the disruption to many aspects of our business operations, the COVID-19 pandemic has adversely impacted overall economic conditions and customer demand. We believe the COVID-19 pandemic could
continue to impact customer demand for our products and services and customer spending levels and have an adverse long-term impact on future traffic to our retail locations as a result of any changes to customer shopping patterns and behaviors, including consumer willingness to visit physical retail locations, such as our company-owned La-Z-Boy Furniture Galleries® stores.
The extent of the impact of COVID-19 on our operational and financial performance will depend on future developments, including the duration and spreadany future resurgence of the virus or new variants, the availability and adoption of vaccines within the markets in which we operate, status of governmental orders and guidelines, recovery of the related impact onbusiness environment, global supply chain conditions, economic conditions, inflationary pressures, consumer confidence, and spending,consumer demand for our products, all of which are highly uncertain. At this time, given the uncertainty of the lastingongoing effect of COVID-19, the total extent of the financialits impact on our business, results of operations, and financial condition cannot be determined.
Declines in certain economic conditions whichthat impact consumer confidence and consumer spending could negatively impact our sales, results of operations and liquidity.
The furniture industry and our business isare particularly sensitive to declinescyclical variations in the general economic conditionseconomy and to uncertainty regarding future economic prospects, including the current and evolving negative economic impact of the COVID-19 pandemic.conditions. Our principal products are consumer goods that may be considered postponable discretionary purchases. Economic downturns and prolonged negative economic conditions in the economy could affect general consumer spending habits by decreasingand decrease the overall demand for discretionary items, including home furnishings. Consumer purchases of discretionary items, including our products, generally decline during periods whenFactors influencing consumer spending include, among others, general economic conditions, consumer disposable income, is limited,recession and fears of recession, inflation, unemployment, rates increase or there is uncertainty about future economic prospects. In addition, changes in interest rates, consumer confidence, new housing starts, existing home sales, thewar and fears of war, availability of consumer credit, consumer debt levels, consumer confidence, conditions in the housing market, fuel prices, interest rates, sales tax rates, civil disturbances and broader nationalterrorist activities, natural disasters, adverse weather, and health epidemics or geopolitical factors also impact our business. Wepandemics such as the COVID-19 pandemic. While we have seen the negative effects onfrom certain of these measures duefactors on consumer spending, starting in the second quarter of fiscal 2021, we experienced heightened demand as more discretionary consumer spending was allocated to home furnishings. However, we are unable to identify and predict whether and to what extent the prior demand level will continue or to what extent the cited factors may impact consumer spending on our products in the short and long term.
Our business and operating results may be harmed if we are unable to deliver products timely.
The COVID-19 pandemic has impacted overall economic conditions and customer demand. Subsequent to the announcement of our business realignment plan in the first quarter of fiscal 2021, consumers began allocating more discretionary spending to home furnishings and as a result, the demand for our products has outpaced our production capacity. Given this, we have a higher backlog and have experienced delays in fulfilling customer orders. Failure to deliver products to retailers and end consumers in a timely and effective manner could damage our reputation and brands and result in the loss of customers or reduced orders, which could adversely affect our business, results of operations and financial condition. In addition, it is difficult for us to predict the future impact of the COVID-19 pandemic. Consumer spending could remain depressed for an extended time and improvement in our sales could lag behind apandemic, general economic recoveryconditions, and other factors which may impact customer demand trends for our products and services, customer spending levels, and customer shopping patterns and behaviors, including consumer willingness to visit physical retail locations, such as consumers may postpone the purchase of relatively higher-cost discretionary items.our company-owned La-Z-Boy Furniture Galleries® stores.
Loss of market share and other financial or operational difficulties due to competition would likely result in a decrease in our sales, earnings, and liquidity.
The residential furniture industry is highly competitive and fragmented. We currently compete with many other manufacturers and retailers, including online retailers, someretailers. Some of whichthese competitors offer widely advertised products and others, several of whichor are large retail furniture dealers offering their own store-branded products. Competition in the residential furniture industry is based on quality, style of products, perceived value, price, service to the customer, promotional activities, and advertising. The highly competitive nature of the industry means we are constantly subject to the risk of losing market share, which would likely decrease our future sales, earnings, and liquidity. In addition, due to the large number of competitors and their wide range of product offerings, we may not be able to differentiate our products (through styling, finish, and other construction techniques) from those of our competitors.
Additionally, a majority of our sales are to distribution channels that rely on physical stores to merchandise and sell our products and a significant shift in consumer preference toward purchasing products online could have a materiallymaterial adverse impact on our sales and operating margin. InOver the past several fiscal years, we havethe furniture industry in general has experienced lower traffica shift to our company-owned stores, similar to other furniture retailers, as consumers have shifted tomore online purchasing more furniture product online. Theand the COVID-19 pandemic could accelerate or increasehas accelerated the shift to online furniture purchases by changing customer shopping patterns and behaviors, including decreased consumer willingness to visit physical retail locations. We are attempting to meet consumers where they prefer to shop by expanding our online capabilities and improving the user experience at www.la-z-boy.com to drive more traffic to both our online site and our physical stores. We also acquiredown Joybird, a leading e-commerce retailer and manufacturer of upholstered furniture. Joybird sells product almost exclusively online, where there is significant competition for customer attention among online and direct-to-consumer brands.
These and other competitive pressures could cause us to lose market share, revenuesrevenue and customers, increase expenditures or reduce prices, any of which could have a material adverse effect on our results of operations or liquidity.
Operational RisksRisk Factors
Our business and our reputation could be adversely affected by cybersecurity incidents and the failure to protect sensitive employee, customer, consumer, vendor or Company data, or to comply with evolving regulations relating to our obligation to protect such data.
Cyber-attacks including phishing attempts, designed to gain access to and extract sensitive information by breaching security systemsor otherwise affect or compromise the confidentially, integrity, and availability of large organizations leading to unauthorized releaseinformation, including phishing attempts, denial of confidential informationservice attacks, and malware or ransomware incidents, have occurred over the last several years at a number of major U.S. companies.companies and have resulted in, among other things, the unauthorized release of confidential information, material business disruptions, and negative brand and reputational impacts. Despite widespread recognition of the cyber-attack threat and improved data protection methods, cyber-attacks on organizations continue to be sophisticated, persistent, and ever-changing, making it difficult to prevent and detect these attacks. Similar to many other retailers, we receive and store certain personal information about our employees, wholesale customers, consumers, and vendors. Additionally, we rely on third-party service providers to execute certain business processes
and maintain certain information technology systems and infrastructure, and we supply such third-party providers with the personal information required for those services.
Foreign jurisdictions, as well as the United States federal and state governments, are increasingly enacting laws and regulations regarding privacy, data protection, and data security, including those related to the collection, storage, handling, use, disclosure, transfer, and security of personal data. These laws and regulations are emerging and continuously evolving and the interpretation and application of these laws and regulations in the United States, Europe and elsewhere are often uncertain, contradictory and changing. For example, the European General Data Protection Regulation (“GDPR”) applies to us and creates a range of requirements and compliance obligations regarding the treatment of personal data, including the public disclosure of significant data breaches, and imposes significant penalties for non-compliance. The California Consumer Privacy Act (“CCPA”), which became effective on January 1, 2020, among other things, imposes additional requirements with respect to disclosure and deletion of personal information of California residents. The CCPA provides civil penalties for violations, as well as a private right of action for data breaches. GDPR, CCPA, and other privacy and data protection laws may increase our costs of compliance and risks of non-compliance, which could result in substantial penalties. It is possible that these laws may be interpreted or applied in a manner that is adverse to us, unforeseen, or otherwise inconsistent with our practices or that we may not adequately adapt our internal policies and/or procedures to evolving regulations, any of which could result in litigation, regulatory investigations and potential legal liability, require us to change our practices in a manner adverse to our business or limit access to our products and services in certain countries. As a result, our reputation and brand, which is critical to our business operations, may be harmed, we could incur substantial costs, or we could lose both customers and revenue.
During fiscal 2020,2022, we were subject, and will likely continue to be subject, to attempts to breach the security of our networks and IT infrastructure through cyber-attack, malware, ransomware, computer viruses, phishing attempts, social engineering and other means of unauthorized access. To the best of our knowledge, attempts to breach our systems have not been successful to date. A breach of our systems, either internally, through potential vulnerabilities of our employees' home networks, or at our third-party technology service providers, could adversely affect our business operations and result in the loss or misappropriation of, and unauthorized access to, sensitive information. A breach that results in the unauthorized release of sensitive datainformation could adversely affect our reputation resulting in a loss of our existing customers and potential future customers, lead to financial losses due to remedial actions or potential liability, possibly including punitive damages, or we could incur regulatory fines or penalties. An electronic security breach resulting in the unauthorized release of sensitive data from our information systems or those of our third-party service providers could also materially increase the costs we already incur to protect against these risks.risks, including costs associated with insurance coverage and potential remediation measures. We continue to balance the additional risk with the cost to protect us against a breach and have taken steps to ensure that losses arising from a breach would be covered in part by insurance that we carry.carry, although the costs, potential monetary damages, and operational consequences of responding to cyber incidents and implementing remediation measures may be in excess of our insurance coverage or be not covered by our insurance at all.
In addition, due to the COVID-19 pandemic, we have implemented work-from-home policies for certain employees. Although we continue to implement strong physical and cybersecurity measures to ensure that our business operations remain functional and to ensure uninterrupted service to our customers, our systems and our operations remain vulnerable to cyberattacks and other disruptions due to the fact that a significant portion of our employees work remotely as a result of the ongoing COVID-19 pandemic, and we cannot be certain that our mitigation efforts will be effective.
We rely extensively on information technology systems to process transactions, summarize results, and manage our business and that of certain independent dealers. Disruptions in both our primary and back-up systems could adversely affect our business and operating results.results of operations.
Our primary and back-up information technology systems are subject to damage or interruption from power outages, computer and telecommunications failures, hardware and software failures, computer hacking, cybersecurity breaches, computer viruses, phishing attempts, cyber-attacks, malware and ransomware attacks, security breaches,errors by employees, natural disasters, adverse weather, and errors by employees.similar events. We also rely on technology systems and infrastructure provided by third-party service providers, who are subject to these same cyber and other risks. Interruptions of our critical business information technology systems or failure of our back-up systems could result in longer production times or negatively impact customers resulting in damage to our reputation and a reduction in sales. If our critical information technology systems or back-up systems were damaged or ceased to function properly, we might have to make a significant investment to repair or replace them. If a ransomware attack or other cybersecurity breach occurs, either internally or at our third-party technology service providers, it is possible we could be prevented from accessing our data which may cause interruptions or delays in our business, cause us to incur remediation costs or require us to pay ransom to a hacker which takes over our systems, or damage our reputation. While we carry insurance that would mitigate losses from certain damage, interruption, or breach of our information technology systems, insurance may be insufficient to compensate us fully for potential significant losses.
Further, information systems of our suppliers or service providers may be vulnerable to attacks by hackers and other security breaches, including computer viruses and malware, through the internet, email attachments and persons with access to these information systems. If our suppliers or service providers were to experience a system disruption, attack or security breach that
impacts a critical function, it could result in disruptions in our supply chain, the loss of sales and customers, potential liability
for damages to our customers, reputational damage and incremental costs, which could adversely affect our business, results of operations and profitability.
Our facilities and systems, as well as those of our vendors, are vulnerable to technology issues, natural disasters, adverse weather conditions, and other unexpected events, any of which could result in an interruption in our business and harm our operating results.
Our manufacturing and distribution facilities, company-owned La-Z-Boy Furniture Galleries® stores and corporate headquarters, as well as the operations of our vendors from which we receive goods and services, are vulnerable to damage from power outages, telecommunications failures, hardware and software failures, computer hacking, cybersecurity breaches, computer viruses, phishing attempts, cyberattacks, malware and ransomware attacks, errors by employees, tornadoes, earthquakes and other natural disasters, adverse weather, climate change, and similar events. If any of these events result in damage to our facilities or systems, or those of our vendors, we may experience interruptions in our business until the damage is repaired, which could result in the potential loss of sales and customers. In addition, we may incur costs in repairing any damage beyond our applicable insurance coverage.
Inability to maintain and enhance our brand and respond to changes in our current and potential consumers' tastes and trends in a timely manner could adversely affect our business and operating results.results of operations.
The success of our business depends on our ability to maintain and enhance our brands to increase our business by retaining consumers and attracting new ones. Furniture product is fashion-oriented so changes in consumers' tastes and trends and the resultant change in our product mix, as well as failure to offer our consumers multiple avenues for purchasing our products, could adversely affect our business and operating results.results of operations. We attempt to minimize these risks by maintaining strong advertising and marketing campaigns promoting our brands. We also attempt to minimize our risk by updating our current product designs, styles, quality, prices, and options to purchase our products in-store or online. If these efforts are unsuccessful or require us to incur substantial costs, our business, operating results of operations and financial or competitive condition could be adversely affected.
Fluctuations in the price, availability and quality of raw materials could cause delays that could result in our inability to timely provide goods to our customers orand have increased, and could continue to increase, our costs, either of which could decrease our earnings.
In manufacturing furniture, we use various types of wood, fabrics, leathers, upholstered filling material, including polyurethane foam, steel, and other raw materials. Additionally, our manufacturing processes and plant operations use various electrical equipment and components. Because we are dependent on outside suppliers for our raw materials,these items, fluctuations in their price, availability, and quality have had, and could continue to have, a negative effect on our cost of sales and our ability to meet our customers' demands. Competitive and marketing pressures may prevent us from passing along price increases to our customers, and the inability to meet our customers' demands could cause us to lose sales. We have a higher concentration in upholstery sales, including motion furniture, than many of our competitors, and the effects of steel, polyurethane foam, wood, electrical components for power units, leather and fabric price increases or quantity shortages could have a significant negative impact to our business. Competitive and marketing pressures may prevent us from passing along price increases to our customers, and the inability to meet our customers' demands could cause us to lose sales. Additionally, given our current backlog, we may experience delays in the realization of pricing actions due to the timing difference between written orders and the recognition of revenue upon delivery. As a result, we may experience volatility in our short-term operating results.
About 50%
Further, most of our polyurethane foam comes from one supplier. This supplier hasthree suppliers. These suppliers have several facilities across the United States or Mexico, but severeadverse weather, natural disasters, or public health crises such(such as the COVID-19 pandemicpandemics or epidemics) could result in delays in shipments of polyurethane foam to our plants. Similarly, adverse weather, natural disasters, public health crises (such as pandemics or epidemics), labor disputes, possible acts of terrorism, port and canal blockages and congestion, and availability of shipping containers could result in delays in shipments or the absence of required raw materials from any of our suppliers.
A change in the financial condition of some of our domestic and foreign fabric suppliers could impede their ability to provide products to us in a timely manner. Upholstered furniture is fashion oriented, and if we were unable to acquire sufficient fabric variety, or to predict or respond to changes in fashion trends, we might lose sales and have to sell excess inventory at reduced prices. Doing so would have a negative effect on our sales and earnings.
Changes in the availability and cost of foreign sourcing and economic uncertainty in countries outside of the United States in which we operate or from which we purchase product, could adversely affect our business and results of operations.
We have operations in countries outside the United States, some of which are located in emerging markets. Long-term economic and political uncertainty in some of the countries in which we operate, such as the United Kingdom, Mexico and Thailand, could result in the disruption of markets and negatively affect our business. Our Casegoods segmentcasegoods business imports products manufactured by foreign sources, mainly in Vietnam, and China, and our UpholsteryWholesale segment purchases cut-and-sewn fabric and leather sets, electronic component parts, and some finished goods from Chinese and other foreign vendors. Our cut-and-sewn leather sets are primarily purchased from four suppliers that operate in China and the majority of our fabric products are also purchased from three suppliers that also operate in China. One of these primary suppliers provides both cut-and-sewn leather sets and fabric products. OurAs a result of factors outside of our control, at times our sourcing partners have not been able to, and in the future may not be able to, produce or deliver goods in a timely fashion or the quality of their product may lead us to reject it, causing disruptions in our domestic operations and delays in shipments to our customers.
Our operations are subject to risks of unsettled political conditions, natural or man-made disasters, acts of war, terrorism, organized crime, and public health concerns, any one of which could adversely affect our business and results of operations.
Our operations are subject to risks of unsettled political conditions, natural or man-made disasters, acts of war, terrorism, organized crime, and public health concerns. Any of these risks could make servicing our customers more difficult or cause disruptions in our manufacturing plants or distribution centers that could reduce our sales, earnings, or both in the future.
Changes in the domestic or international regulatory environment or trade policies could adversely affect our business and results of operations.
Changes in United States or international laws and regulations (including labor, environmental, investment and taxation laws and regulations), political environment, socio-economic conditions, or monetary and fiscal policies may also have a material
adverse effect on our business in the future or require us to modify our current business practices. In Item 1, geo-political pressures associated with the COVID-19 pandemic (including with respect to freight and tariffs) are referenced. Because we manufacture components in Mexico, and purchase components and finished goods manufactured in foreign countries, including China and Vietnam, participate in two consolidated joint ventures in Thailand, and operate a wholesale and retail business in Canada, we are subject to risks relating to changes in the domestic or international regulatory environment or trade policies, including new or increased duties, tariffs, retaliatory tariffs, trade limitations and termination or renegotiation of bilateral and multilateral trade agreements impacting our business. The United States has enacted certain tariffs on many items sourced from China, including certain furniture, accessories, furniture parts, and raw materials which are imported into the United States and that we use in our domestic operations. We may not be able to fully or substantially mitigate the impact of these tariffs, pass price increases on to our customers, or secure adequate alternative sources of products or materials. The tariffs, along with any additional tariffs or retaliatory trade restrictions implemented by other countries, could negatively impact customer sales, including potential delays in product received from our vendors, our cost of goods sold and results of operations. Conversely, if certain tariffs are eliminated or reduced, we may face additional competition from foreign manufacturers entering the United States market and from domestic retailers who rely on imported goods, putting pressure on our prices and margins which could adversely affect our results of operations. In addition, geo-politicalgeopolitical pressures associated with the COVID-19 pandemic will continue to introduce uncertainty into many markets, including with respect to tariffs and freight. Finally, our business in the United Kingdom has, and could further, be affected by the United Kingdom's exit from the European Union, and our sales and margins there and in other foreign countries could be adversely affected by the imposition in foreign countries of import bans, quotas, and increases in tariffs.
Our current retail markets and other markets that we enter in the future may not achieve the growth and profitability we anticipate. We could incur charges for the impairment of long-lived assets, goodwill, or other intangible assets if we fail to meet our earnings expectations for these markets.
From time to time we may acquire retail locations or other retail businesses, such as our acquisition of Joybird in 2018.fiscal 2019. We may also remodel and relocate existing stores, experiment with new store formats, and close underperforming stores. Our assets include goodwill and other intangible assets acquired in connection with these acquisitions. Profitability of acquired, remodeled, relocated, and new format stores will depend on lease rates (for stores we lease) and retail sales and profitability justifying the costs of acquisition, remodeling, and relocation. If we do not meet our sales or earnings expectations for these stores, we may incur charges for the impairment of long-lived assets, the impairment of right-of-use lease assets, the impairment of goodwill, or the impairment of other intangible assets.
Based on our annual impairment testing, the carrying value of the Joybird reporting unit exceeded its relative fair value as of April 25, 2020, and we recorded a non-cash pre-tax impairment charge of $26.9 million during the fourth quarter of fiscal 2020 to reduce the carrying value of the goodwill to its fair value. This impairment is due in large part to the impact of COVID-19 on our business. The carrying amount of our goodwill could be at risk for future impairment. A sustained economic downturn, significantly extended recovery, change in the assumed long-term revenue growth or profitability for our respective reporting units, especially Joybird, or change in market participant assumptions such as an increased discount rate, could increase the likelihood of future goodwill impairment charges. Refer to Note 7, Goodwill and Other Intangible Assets, for further information.
We also operate a wholesale sales office that is responsible for distributing La-Z-Boy products in the United Kingdom and Ireland.Ireland, as well as a manufacturing business in the United Kingdom which was acquired in the third quarter of fiscal 2022. Our assets include goodwill and other intangible assets, including acquired customer relationships, in connection with our acquisition of thisthe wholesale business. If we do not meet our sales or earnings expectations for this operation,these operations, we may incur charges for the impairment of goodwill or the impairment of our intangible assets.
We make certain assumptions, judgments and estimates that impact the amounts reported in our consolidated financial statements, which, if not accurate, may impact our financial results.
Certain assumptions, judgments and estimates impact amounts reported in our consolidated financial statements, including but not limited to, inventories, goodwill, intangible assets, insurance and legal-related liabilities, contingent consideration and income taxes. To derive our assumptions, judgments and estimates, we use historical experience and various other factors that we believe are reasonable as of the date we prepare our consolidated financial statements. Our goodwill and contingent consideration liability, resulting from certain acquisitions, are based on the expected future performance of the operations acquired. Annually, we reassess the goodwill for impairment and quarterly, we reassess the fair value of any contingent consideration. Changes in business conditions or other events could materially change the projection of future cash flows or the discount rate we used in the fair value calculation of the goodwill and contingent consideration. Actual results could differ materially from our estimates, and such differences may impact our financial results.
We may not be able to recruit and retain key employees and skilled workers in a competitive labor market.
If we cannot successfully recruit and retain key employees and skilled workers or we experience the unexpected loss of those employees, our operations may be negatively impacted. A shortage of qualified personnel may require us to enhance our compensation in order to compete effectively in the hiring and retention of qualified employees.
Additionally, we are and will continue to be dependent upon our senior management team and other key personnel. Losing the services of one or more key members of our management team or other key personnel could adversely affect our operations. In addition, COVID-19 increases the risk that certain senior executive officers or a member of the board of directors could become ill, causing them to be incapacitated or otherwise unable to perform their duties for an extended absence. Furthermore, because of the nature of the disease, multiple people working in close proximity could also become ill simultaneously which could result in the same department having extended absences. This could negatively impact the efficiency and effectiveness of processes and internal controls throughout the Company.
We have implemented work-from-home policies for certain employees. The effects of stay-at-home orders and our work-from-home policies may negatively impact productivity and disrupt our business, the magnitude of which will depend, in part, on the length and severity of the restrictions and other limitations on our ability to conduct our business in the ordinary course.
We may require funding from external sources, which may not be available at the levels we require or may cost more than we expect, and as a result, our expenses and operating results of operations could be negatively affected.
We regularly review and evaluate our liquidity and capital needs. To strengthen our financial position and preserve our liquidity, in March 2020, we drew $75.0 million under our $150.0 million revolving credit facility. We believe that our available cash, cash equivalents and cash flow from operations will be sufficient to finance our operations and expected capital requirements for at least the next 12 months. If we experience a sustained decline in revenue relating to the COVID-19 pandemic, there may be periods in which we may require additional external funding to support our operations.
Although our revolving credit facility has remaining borrowing availability of $55.5 million as of April 25, 2020, availability under the credit agreement fluctuates according to a borrowing base calculated on eligible accounts receivable and inventory. In the event that we require additional liquidity from our lenders that exceeds the excess availability underdraw on our credit facility, at the time, such funds may not be available to us. In addition, outstanding amounts under the credit facility may become immediately due and payable upon certain events of default, including a failure to comply with the financial covenantcovenants in the credit agreement, agreement—a consolidated net lease adjusted leverage ratio requirement and a consolidated fixed-charge coverage ratio requirement that applies when excess availability under the credit line is less than certain thresholds, requirement—or with certain other affirmative and negative covenants in the credit agreement. If we are unable to access additional credit at the levels we require, or the cost of credit is greater than expected, it could adversely affect our operating results of operations or financial condition.
We may not be able to collect amounts owed to us.
We grant payment terms to most customers ranging from 15 to 60 days. As a result of the COVID-19 pandemic, during the fiscal 2020 fourth quarter, some customers have requested extended payment terms or informed us they will not pay amounts within agreed upon terms.
Some of our customers have experienced, and may in the future experience, cash flow and credit-related issues. If the negative economic effects of COVID-19 were to persist or a similar pandemic or another major, unexpected event with negative economic effects were to occur, we may not be able to collect amounts owed to us or such payment may only occur after significant delay. While we perform credit evaluations of our customers, those evaluations may not prevent uncollectible trade accounts receivable. Credit evaluations involve significant management diligence and judgment, especially in the current environment. Should more customers than we anticipate experience liquidity issues, if payment is not received on a timely basis, or if a customer declares bankruptcy or closes stores, we may have difficulty collecting amounts owed to us by these customers, which could adversely affect our sales, earnings, financial condition and liquidity.
Legal and Regulatory RisksRisk Factors
Our business and our reputation could be adversely affected by the failure to comply with evolving regulations relating to our obligation to protect sensitive employee, customer, consumer, vendor or Company data.
We receive, process, store, use and share data, some of which contains personal information. There are numerous federal, state, local and foreign laws and regulations regarding privacy, data protection, and data security, including those related to the collection, storage, handling, use, disclosure, transfer, and security of personal data. These laws and regulations are regularly changing, subject to uncertain and differing interpretations and may be inconsistent among countries or conflict with other rules. For example, the European General Data Protection Regulation (“GDPR”) applies to us and creates a range of requirements and compliance obligations regarding the treatment of personal data, including the public disclosure of significant data breaches, and imposes significant penalties for non-compliance. The California Consumer Privacy Act (“CCPA”), among other things, imposes additional requirements with respect to disclosure and deletion of personal information of California residents. The CCPA provides civil penalties for violations, as well as a private right of action for data breaches. The GDPR, the CCPA, the recently approved California Privacy Rights Act, and other privacy and data protection laws may increase our costs of compliance and risks of non-compliance, which could result in substantial penalties, negative publicity and harm to our brand. It is possible that these laws may be interpreted or applied in a manner that is adverse to us, unforeseen, or otherwise inconsistent with our practices or that we may not adequately adapt our internal policies and/or procedures to evolving regulations, any of which could result in litigation, regulatory investigations and potential legal liability, require us to change our practices in a manner adverse to our business or limit access to our products and services in certain countries. As a result, our reputation and brand, which are critical to our business operations, may be harmed, we could incur substantial costs, including costs related to litigation, or we could lose both customers and revenue.
Changes in regulation of our international operations could adversely affect our business and results of operations.
Our operations outside of the United States and sale of product in various countries subject us to U.S. and foreign laws and regulations, including but not limited to, the UK Bribery Act 2010, the U.S. Foreign Corrupt Practices Act, the U.S. Export
Administration Act, and other anti-bribery and anti-corruption statutes. These laws and regulations include prohibitions on improper payments to government officials, restrictions on where we can do business, what products we can supply to certain countries, and what information we can provide to certain governments. Violations of these laws, which are complex, frequently changing, and are often subject to varying interpretation and enforcement, may result in civil or criminal penalties or sanctions that could have a significant adverse effect on our business and results of operations. Although we have implemented policies and procedures designed to ensure compliance with these laws and regulations, there can be no assurance that our
employees, contractors, or agents will not violate our policies and procedures or otherwise comply with these laws and regulations.
We may be subject to product liability and other claims or undertake to recall one or more products, which could adversely affect our financialbusiness, results of operations and reputation.
Millions of our products, sold over many years, are currently used by consumers. We may be named as a defendant in lawsuits instituted by persons allegedly injured while using one of our products. We have insurance that we believe is adequate to cover such claims, but we are self-insured for the first $1.5 million in liability and for all defense costs. Furthermore, such claims could damage our brands and reputation and negatively affect our operating results. We have voluntarily recalled products in the past, and while none of those recalls has resulted in a material expense or other significant adverse effect, it is possible that recallsa significant product recall or other product-related litigation could result in future additional expense, penalties, and injury to our brands and reputation, and adversely affect our business and results of operations. In addition, we are involved in lawsuits, claims and proceedings incident to the ordinary course of our business. Litigation is inherently unpredictable. Any claims against us, whether meritorious or not, could result in costly litigation that could adversely affect our business and results of operations.
Although we maintain liability insurance in amounts that we believe are reasonable, in most cases, we are responsible for large self-insured retentions and defense costs. We cannot provide assurance that we will be able to maintain such insurance on acceptable terms, if at all in the future, or that product liability or other claims will not exceed the amount of insurance coverage, or that all such matters would be covered by our insurance. As a result, product liability and other claims could have a material adverse effect on our business, results of operations and financial condition.
General Risk Factors
Our operations are subject to risks of unsettled political conditions, natural or man-made disasters, acts of war, terrorism, organized crime, pandemics and other public health concerns, any one of which could adversely affect our business and results of operations.
Our operations are subject to risks of unsettled political conditions, natural or man-made disasters, adverse weather, climate change, acts of war, terrorism, organized crime, and public health concerns. Any of these risks could make servicing our customers more difficult or cause disruptions in our manufacturing plants or distribution centers that could reduce our sales, earnings, or both in the future.
We make certain assumptions, judgments and estimates that impact the amounts reported in our consolidated financial statements, which, if not accurate, may impact our financial results.
Certain assumptions, judgments and estimates impact amounts reported in our consolidated financial statements, including but not limited to, inventories, goodwill, intangible assets, product warranty liabilities, insurance and legal-related liabilities, contingent consideration and income taxes. To derive our assumptions, judgments and estimates, we use historical experience and various other factors that we believe are reasonable as of the date we prepare our consolidated financial statements. Our goodwill and contingent consideration liability, resulting from certain acquisitions, are based on the expected future performance of the operations acquired. At least annually, we reassess the goodwill for impairment and quarterly, we reassess the fair value of any contingent consideration. Changes in business conditions or other events could materially change the projection of future cash flows or the discount rate we used in the fair value calculation of the goodwill and contingent consideration. Actual results could differ materially from our estimates, and such differences may impact our financial results.
We may not be able to recruit and retain key employees and skilled workers in a competitive labor market.
If we cannot successfully recruit and retain key employees and skilled workers or we experience the unexpected loss of those employees, our operations may be negatively impacted. A shortage of qualified personnel along with cost inflation may require us to enhance our compensation in order to compete effectively in the hiring and retention of qualified employees.
We have implemented work-from-home policies for certain employees, which may negatively impact productivity. Even though many stay-at-home orders and similar restrictions and limitations have been rescinded, we may not be able to conduct our operating results.business in the ordinary course, due to, among other things, disruptions in our supply chain, government relief programs that impact labor availability, and delays in ramping up operations. As our employees have returned to work in our physical locations, our employees may be exposed to COVID-19 or other variants of the virus, and we may face claims by such employees or regulatory authorities that we have not provided adequate protection to our employees with respect to the spread of COVID-19 at our physical locations, which may affect our business, results of operations, and reputation.
Changes in tax policies could adversely affect our business and results of operations.
Changes in United States or international income tax laws and regulations may have an adverse effect on our business in the future. We are subject to income taxes in the United States and numerous foreign jurisdictions. Our effective income tax rate in the future could be adversely affected by a number of factors, including changes in the mix of earnings in countries with differing statutory tax rates, changes in tax laws, the outcome of income tax audits in various jurisdictions, and any repatriation of non-U.S. earnings for which the Company has not previously provided for U.S. taxes. We regularly assess these matters to determine the adequacy of our tax provision, which is subject to significant judgement.
Our aspirations, goals and disclosures related to ESG matters expose us to numerous risks, including risks to our reputation and stock price.
There has been increased focus from our stakeholders, including consumers, employees, and investors, on our ESG practices. We plan to establish and announce goals and other objectives related to ESG matters. These goal statements will reflect our current plans and aspirations and are not guarantees that we will be able to achieve them. Our efforts to accomplish and accurately report on these goals and objectives present numerous operational, reputational, financial, legal, and other risks, any of which could have a material negative impact, including on our reputation, stock price, and results of operation. We could also incur additional costs and require additional resources to implement various ESG practices to make progress against our public goals and to monitor and track our performance with respect to such goals.
The standards for tracking and reporting on ESG matters are relatively new, have not been formalized and continue to evolve. Collecting, measuring, and reporting ESG information and metrics can be difficult and time consuming. Our selected disclosure framework or standards may need to be changed from time to time, which may result in a lack of consistent or meaningful comparative data from period to period. In addition, our interpretation of reporting frameworks or standards may differ from those of others and such frameworks or standards may change over time, any of which could result in significant revisions to our goals or reported progress in achieving such goals.
Our ability to achieve any ESG-related goal or objective is subject to numerous risks, many of which are outside of our control, including: the availability and cost of low-or non-carbon-based energy sources and technologies, evolving regulatory requirements affecting ESG standards or disclosures, the availability of vendors and suppliers that can meet our sustainability, diversity and other standards, and the availability of raw materials that meet and further our sustainability goals. If our ESG practices do not meet evolving consumer, employee, investor or other stakeholder expectations and standards or our publicly-stated goals, then our reputation, our ability to attract or retain employees and our competitiveness, including as an investment and business partner, could be negatively impacted. Furthermore, if our competitors’ ESG performance is perceived to be better than ours, potential or current customers and investors may elect to do business with our competitors instead, and our ability to attract or retain employees could be negatively impacted. Our failure, or perceived failure, to pursue or fulfill our goals, targets, and objectives or to satisfy various reporting standards within the timelines we announce, or at all, could also expose us to government enforcement actions and private litigation.
ITEM 1B. UNRESOLVED STAFF COMMENTS.
None.
ITEM 2. PROPERTIES.
Properties owned or leased at April 25, 202030, 2022 by segment:
|
| | | | | | | |
(Amounts in millions) | | Square Feet |
UpholsteryWholesale | | 6.89.5 |
|
CasegoodsRetail | | 1.43.3 |
|
Retail | | 3.1 |
|
Corporate & Other | | 0.30.4 |
|
Active manufacturing, warehousing and distribution centers, office, showroom and retail facilities | | 11.613.2 |
|
Idle facilities | | 0.1 |
|
Total property | | 11.713.3 |
|
Our active facilities and retail locations are located across the United States and in Mexico, Thailand, Canada, China, Hong Kong, and the United Kingdom. We own our world headquarters building in Monroe, Michigan and all of our domestic manufacturing plants and awith the exception of our Newton, Mississippi facility, which is leased. A joint venture in which we
participate owns our Thailand plant. We own our world headquarters building and lease the majority of our retail stores, regional distribution centers, certain office space and our manufacturing facilities in Mexico.Mexico and the United Kingdom. For information on terms of operating leaseslease terms for our properties, see Note 6, Leases, to our consolidated financial statements, which is included in Item 8, Financial Statements and Supplementary Data, of this report.
ITEM 3. LEGAL PROCEEDINGS.
We are involved in various legal proceedings arising in the ordinary course of our business. Based on a review of all currently known facts and our experience with previous legal matters, we have recorded expense in respect of probable and reasonably estimable losses arising from legal matters and we currently do not believe it is probable that we will have any additional loss that would be material to our consolidated financial statements.
ITEM 4. MINE SAFETY DISCLOSURES.
Not applicable.
INFORMATION ABOUT OUR EXECUTIVE OFFICERS
Listed below are the names, ages and current positions of our executive officers and, if they have not held those positions for at least five years, their former positions during that period. All executive officers serve at the pleasure of the board of directors.
Kurt L. Darrow,Melinda D. Whittington, age 6555
Chairman, •President and Chief Executive Officer since August 2011April 25, 2021
•Senior Vice President and Chief Financial Officer from June 2018 through April 24, 2021
Melinda D. Whittington,•Chief Financial Officer – Allscripts Healthcare Solutions, Inc., a publicly traded healthcare information technology solutions company, from February 2016 through June 2017
Robert G. Lucian, age 5359
•Senior Vice President and Chief Financial Officer since June 2018April 25, 2021
•Vice President, Finance from January 2019 through April 24, 2021
•Chief Financial Officer – North America Professional Beauty of Allscripts Healthcare Solutions,Coty Inc., a healthcare practice management and electronic health record technologyglobal beauty company, from FebruaryOctober 2016 through June 20172018
Senior Vice President, Corporate Controller and Chief Accounting Officer of Kraft Foods Group (now The Kraft Heinz Company), an American food company, from February 2015 through October 2015
Vice President, Corporate Controller and Chief Accounting Officer of Kraft Foods Group, Inc. (now The Kraft Heinz Company) from January 2014 through February 2015Michael A. Leggett, age 49
Darrell D. Edwards, age 56
Senior Vice President and Chief Operating Officer since May 2019
•Senior Vice President and Chief Supply Chain Officer from August 2014 throughsince May 20191, 2022
Senior •Vice President ofand Chief Supply Chain Officer since December 2021
•Vice President Global Supply Chain Operations Residential Division– Dentsply Sirona Inc., a dental products and technologies manufacturer, from May 2012February 2019 through August 2014December 2021
•Vice President Global Supply Chain and Sourcing – Masonite International Corporation, an interior and exterior doors manufacturer and distributor, from April 2017 through February 2019
Otis S. Sawyer, age 6264
•Senior Vice President and President, La-Z-Boy Portfolio Brands since February 2017
Senior Vice President and President, England, Inc. from February 2008 through February 2017
President of La-Z-Boy Casegoods from November 2015 through February 2017Raphael Z. Richmond, age 52
President of Non-Branded Upholstery from February 2008 through August 2014
Stephen K. Krull, age 55
•Vice President, General Counsel and SecretaryChief Compliance Officer since January 2019April 25, 2021
Executive Vice President•Senior Director of Corporate Compliance and General Counsel for Miller Diversified, Inc., a privately-held real estate firm, from August 2016 through December 2018
Executive Vice President, General Counsel and Secretary of Con-way Inc., a freight transportation and logistics services company,Employment Law from April 20112019 through October 2015April 24, 2021
•Global Director of Compliance – Ford Motor Company, an automotive manufacturer, from May 2013 through January 2019
PART II
| |
ITEM 5. | MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES. |
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES.
Dividend Information
On March 29, 2020, we announced our action plan in response to the COVID-19 pandemic and resulting economic uncertainties. Included in that plan was the elimination of the June quarterly dividend to prioritize near-term financial flexibility. Although we expect to continue to pay quarterly dividends, in the future, the payment of future cash dividends is within the discretion of our board of directors and will depend on our earnings, capital requirements and operating and financial condition, as well as excess availability under the credit agreement, among other factors.
Shareholders
Our common stock trades on the New York Stock Exchange under the trading symbol "LZB". We had approximately 1,9191,721 registered holders of record of La-Z-Boy's common stock as of June 16, 2020.14, 2022. A substantially greater number of holders of La-Z-Boy common stock are "street name" or beneficial holders, whose shares of record are held by banks, brokers, and other financial institutions.
Performance Graph
The graph below shows the cumulative total return for our last five fiscal years that would have been realized (assuming reinvestment of dividends) by an investor who invested $100 on April 25, 2015,29, 2017, in our shares of common stock, in the S&P 500 Composite Index, and in the Dow Jones U.S. Furnishings Index.
| | Company/Index/Market | | 4/25/2015 | | 4/30/2016 | | 4/29/2017 | | 4/28/2018 | | 4/27/2019 | | 4/25/2020 | Company/Index/Market | | 4/29/2017 | | 4/28/2018 | | 4/27/2019 | | 4/25/2020 | | 4/24/2021 | | 4/30/2022 |
La-Z-Boy Incorporated | | $ | 100 |
| | $ | 95.40 |
| | $ | 104.47 |
| | $ | 111.50 |
| | $ | 125.52 |
| | $ | 82.95 |
| La-Z-Boy Incorporated | | $ | 100.00 | | | $ | 106.73 | | | $ | 120.14 | | | $ | 79.40 | | | $ | 164.44 | | | $ | 101.85 | |
S&P 500 Composite Index | | $ | 100 |
| | $ | 99.69 |
| | $ | 117.55 |
| | $ | 134.24 |
| | $ | 150.80 |
| | $ | 148.44 |
| S&P 500 Composite Index | | $ | 100.00 | | | $ | 114.20 | | | $ | 128.28 | | | $ | 126.28 | | | $ | 189.21 | | | $ | 189.68 | |
Dow Jones U.S. Furnishings Index | | $ | 100 |
| | $ | 105.81 |
| | $ | 118.56 |
| | $ | 105.13 |
| | $ | 88.29 |
| | $ | 58.08 |
| Dow Jones U.S. Furnishings Index | | $ | 100.00 | | | $ | 88.67 | | | $ | 74.46 | | | $ | 48.98 | | | $ | 122.71 | | | $ | 85.58 | |
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
Our board of directors has authorized the repurchase of Company stock. With respect to the Company's common stock.fourth quarter of fiscal 2022, pursuant to the existing board authorization, we adopted a plan to repurchase company stock pursuant to Rule 10b5-1 of the Securities Exchange Act of 1934. The plan was effective January 24, 2022. Under this plan, our broker has the authority to repurchase Company shares on our behalf, subject to SEC regulations and the price, market volume and timing constraints specified in the plan. The plan expired at the close of business on February 26, 2022. We spent $15.0 million in the fourth quarter of fiscal 2022 to repurchase 0.4 million shares, pursuant to the plan and discretionary purchases. As of April 25, 2020, 4.530, 2022, 7.5 million shares remained available for purchaserepurchase pursuant to thisthe board authorization. We spent $43.4$90.6 million in fiscal 2020 2022
to purchase 1.42.5 million shares. Effective March 16, 2020,With the operating cash flows we anticipate generating in fiscal 2023, we expect to prioritize near-term financial flexibility in response to the impact of COVID-19, we temporarily halted share repurchases under the board’s prior authorization.
continue repurchasing Company stock.
The following table summarizes our purchasesrepurchases of company stock during the fourth quarter ended April 30, 2022:
| | | | | | | | | | | | | | | | | | | | | | | | | | |
(Amounts in thousands, except per share data) | | Total number of shares purchased (1) | | Average price paid per share | | Total number of shares purchased as part of publicly announced plan (2) | | Maximum number of shares that may yet be purchased under the plan |
Fiscal February (January 23 - February 26, 2022) | | 425 | | | $ | 35.37 | | | 424 | | | 7,465 | |
Fiscal March (February 27 - March 26, 2022) | | — | | | $ | — | | | — | | | 7,465 | |
Fiscal April (March 27 - April 30, 2022) | | 4 | | | $ | 26.45 | | | — | | | 7,465 | |
Fiscal Fourth Quarter of 2022 | | 429 | | | $ | 35.29 | | | 424 | | | 7,465 | |
(1)In addition to the 423,857 shares purchased during the quarter as part of fiscal 2020:our publicly announced director authorization described above, this column includes 5,189 shares purchased from employees to satisfy their withholding tax obligations upon vesting of restricted shares.
(2)On October 28, 1987, our board of directors announced the authorization of the plan to repurchase company stock. The plan originally authorized 1.0 million shares, and since October 1987, 33.5 million shares have been added to the plan for repurchase, including 6.5 million shares approved by the Company's board of directors on August 17, 2021. The authorization has no expiration date. |
| | | | | | | | | | | | | |
(Amounts in thousands, except per share data) | | Total number of shares purchased (1) | | Average price paid per share | | Total number of shares purchased as part of publicly announced plan (2) | | Maximum number of shares that may yet be purchased under the plan |
Fiscal February (January 26 - February 29, 2020) | | 79 |
| | $ | 31.90 |
| | 79 |
| | 4,751 |
|
Fiscal March (March 1 - March 28, 2020) | | 227 |
| | $ | 24.28 |
| | 227 |
| | 4,524 |
|
Fiscal April (March 29 - April 25, 2020) | | 1 |
| | $ | 22.35 |
| | — |
| | 4,524 |
|
Fiscal Fourth Quarter of 2020 | | 307 |
| | $ | 26.23 |
| | 306 |
| | 4,524 |
|
| |
(1) | In addition to the 305,500 shares purchased during the quarter as part of our publicly announced director authorization described above, this column includes 1,146 shares purchased from employees to satisfy their withholding tax obligations upon vesting of restricted shares and performance-based shares. |
| |
(2) | On October 28, 1987, our board of directors announced the authorization of the plan to repurchase company stock. The plan originally authorized 1.0 million shares, and since October 1987, 27.0 million shares were added to the plan for repurchase. The authorization has no expiration date. |
Recent Sales of Unregistered Securities
There were no sales of unregistered securities during fiscal year 2020.2022.
ITEM 6. SELECTED FINANCIAL DATA.RESERVED.
The following table presents our selected financial data. The table should be read in conjunction with Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations, and Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K. This information is derived from our audited financial statements and should be read in conjunction with those statements, including the related notes.
Consolidated Five-Year Summary of Financial Data
|
| | | | | | | | | | | | | | | | | | | | |
Fiscal Year Ended | | (52 weeks) | | (52 weeks) | | (52 weeks) | | (52 weeks) | | (53 weeks) |
(Amounts in thousands) | | 4/25/2020 | | 4/27/2019 | | 4/28/2018 | | 4/29/2017 | | 4/30/2016 |
Sales | | $ | 1,703,982 |
| | $ | 1,745,401 |
| | $ | 1,583,947 |
| | $ | 1,520,060 |
| | $ | 1,525,398 |
|
Cost of sales | | 982,537 |
| | 1,042,831 |
| | 961,200 |
| | 910,757 |
| | 940,420 |
|
Gross profit | | 721,445 |
| | 702,570 |
| | 622,747 |
| | 609,303 |
| | 584,978 |
|
Selling, general and administrative expense | | 575,821 |
| | 572,896 |
| | 493,378 |
| | 475,961 |
| | 459,647 |
|
Goodwill impairment | | 26,862 |
| | — |
| | — |
| | — |
| | — |
|
Operating income | | 118,762 |
| | 129,674 |
| | 129,369 |
| | 133,342 |
| | 125,331 |
|
Interest expense | | (1,291 | ) | | (1,542 | ) | | (538 | ) | | (1,073 | ) | | (486 | ) |
Interest income | | 2,785 |
| | 2,103 |
| | 1,709 |
| | 981 |
| | 827 |
|
Pension termination refund (charge) | | 1,900 |
| | (32,671 | ) | | — |
| | — |
| | — |
|
Other expense, net | | (6,983 | ) | | (2,237 | ) | | (1,650 | ) | | (2,510 | ) | | (629 | ) |
Income before income taxes | | 115,173 |
| | 95,327 |
| | 128,890 |
| | 130,740 |
| | 125,043 |
|
Income tax expense | | 36,189 |
| | 25,186 |
| | 47,295 |
| | 43,756 |
| | 44,080 |
|
Net income | | 78,984 |
| | 70,141 |
| | 81,595 |
| | 86,984 |
| | 80,963 |
|
Net income attributable to noncontrolling interests | | (1,515 | ) | | (1,567 | ) | | (729 | ) | | (1,062 | ) | | (1,711 | ) |
Net income attributable to La-Z-Boy Incorporated | | $ | 77,469 |
| | $ | 68,574 |
| | $ | 80,866 |
| | $ | 85,922 |
| | $ | 79,252 |
|
Consolidated Five-Year Summary of Financial Data (Continued)
|
| | | | | | | | | | | | | | | | | | | | |
Fiscal Year Ended | | (52 weeks) | | (52 weeks) | | (52 weeks) | | (52 weeks) | | (53 weeks) |
(Amounts in thousands, except per share data) | | 4/25/2020 | | 4/27/2019 | | 4/28/2018 | | 4/29/2017 | | 4/30/2016 |
Basic weighted average shares | | 46,399 |
| | 46,828 |
| | 47,621 |
| | 48,963 |
| | 50,194 |
|
Basic net income attributable to La-Z-Boy Incorporated per share | | $ | 1.67 |
| | $ | 1.46 |
| | $ | 1.69 |
| | $ | 1.75 |
| | $ | 1.57 |
|
Diluted weighted average shares | | 46,736 |
| | 47,333 |
| | 48,135 |
| | 49,470 |
| | 50,765 |
|
Diluted net income attributable to La-Z-Boy Incorporated per share | | $ | 1.66 |
| | $ | 1.44 |
| | $ | 1.67 |
| | $ | 1.73 |
| | $ | 1.55 |
|
Dividends declared per share | | $ | 0.54 |
| | $ | 0.50 |
| | $ | 0.46 |
| | $ | 0.42 |
| | $ | 0.36 |
|
Book value of year-end shares outstanding (1) | | $ | 15.28 |
| | $ | 14.53 |
| | $ | 13.08 |
| | $ | 12.17 |
| | $ | 11.09 |
|
| |
(1) | Equal to total La-Z-Boy Incorporated shareholders' equity divided by the number of outstanding shares on the last day of the fiscal year. |
Consolidated Five-Year Summary of Financial Data (Continued)
|
| | | | | | | | | | | | | | | | | | | | |
Fiscal Year Ended | | (52 weeks) | | (52 weeks) | | (52 weeks) | | (52 weeks) | | (53 weeks) |
(Dollars in thousands) | | 4/25/2020 | | 4/27/2019 | | 4/28/2018 | | 4/29/2017 | | 4/30/2016 |
Return on average total equity (1) | | 11.2 | % | | 10.6 | % | | 13.3 | % | | 15.0 | % | | 14.9 | % |
Gross profit as a percent of sales | | 42.3 | % | | 40.3 | % | | 39.3 | % | | 40.1 | % | | 38.3 | % |
Operating income as a percent of sales | | 7.0 | % | | 7.4 | % | | 8.2 | % | | 8.8 | % | | 8.2 | % |
Effective tax rate (2) | | 31.4 | % | | 26.4 | % | | 36.7 | % | | 33.5 | % | | 35.3 | % |
Return on sales (2) | | 4.6 | % | | 4.0 | % | | 5.2 | % | | 5.7 | % | | 5.3 | % |
Depreciation and amortization | | $ | 31,192 |
| | $ | 31,147 |
| | $ | 31,767 |
| | $ | 29,131 |
| | $ | 26,517 |
|
Cash provided by operating activities | | $ | 164,242 |
| | $ | 150,745 |
| | $ | 115,750 |
| | $ | 147,990 |
| | $ | 114,509 |
|
Capital expenditures | | $ | 46,035 |
| | $ | 48,433 |
| | $ | 36,337 |
| | $ | 20,304 |
| | $ | 24,684 |
|
Cash used for acquisitions | | $ | 6,850 |
| | $ | 76,505 |
| | $ | 16,495 |
| | $ | 35,878 |
| | $ | 23,311 |
|
Cash used for share repurchases | | $ | 43,369 |
| | $ | 22,957 |
| | $ | 56,730 |
| | $ | 35,957 |
| | $ | 44,082 |
|
Cash used for dividends | | $ | 25,091 |
| | $ | 23,508 |
| | $ | 22,009 |
| | $ | 20,655 |
| | $ | 18,141 |
|
Property, plant and equipment, net | | $ | 214,767 |
| | $ | 200,523 |
| | $ | 180,882 |
| | $ | 169,132 |
| | $ | 171,590 |
|
Working capital | | $ | 276,157 |
| | $ | 302,482 |
| | $ | 336,871 |
| | $ | 318,746 |
| | $ | 324,545 |
|
Current ratio (3) | | 1.8 to 1 | | 2.3 to 1 | | 2.9 to 1 | | 2.6 to 1 | | 3.1 to 1 |
Total assets | | $ | 1,434,889 |
| | $ | 1,059,790 |
| | $ | 892,967 |
| | $ | 888,855 |
| | $ | 800,029 |
|
Long-term debt, excluding current portion | | $ | — |
| | $ | 19 |
| | $ | 199 |
| | $ | 296 |
| | $ | 513 |
|
Total debt | | $ | 75,000 |
| | $ | 199 |
| | $ | 422 |
| | $ | 515 |
| | $ | 803 |
|
Total equity | | $ | 716,306 |
| | $ | 696,976 |
| | $ | 625,216 |
| | $ | 601,105 |
| | $ | 557,212 |
|
Debt to equity ratio (4) | | 10.5 | % | | — |
| | 0.1 | % | | 0.1 | % | | 0.1 | % |
Debt to capitalization ratio (5) | | 9.5 | % | | — |
| | 0.1 | % | | 0.1 | % | | 0.1 | % |
| |
(1) | Equal to income from continuing operations divided by average two year equity. |
| |
(2) | Based on income from continuing operations. |
| |
(3) | Equal to total current assets divided by total current liabilities. |
| |
(4) | Equal to total debt divided by total equity. |
| |
(5) | Equal to total debt divided by total debt plus total equity. |
Unaudited Quarterly Financial Information Fiscal 2020
|
| | | | | | | | | | | | | | | | |
Fiscal Quarter Ended | | (13 weeks) | | (13 weeks) | | (13 weeks) | | (13 weeks) |
(Amounts in thousands, except per share data) | | 7/27/2019 | | 10/26/2019 | | 1/25/2020 | | 4/25/2020 |
Sales | | $ | 413,633 |
| | $ | 447,212 |
| | $ | 475,856 |
| | $ | 367,281 |
|
Cost of sales | | 245,921 |
| | 264,823 |
| | 276,218 |
| | 195,575 |
|
Gross profit | | 167,712 |
| | 182,389 |
| | 199,638 |
| | 171,706 |
|
Selling, general and administrative expense | | 144,290 |
| | 152,788 |
| | 147,325 |
| | 131,418 |
|
Goodwill impairment | | — |
| | — |
| | — |
| | 26,862 |
|
Operating income | | 23,422 |
| | 29,601 |
| | 52,313 |
| | 13,426 |
|
Interest expense | | (318 | ) | | (308 | ) | | (265 | ) | | (400 | ) |
Interest income | | 727 |
| | 522 |
| | 844 |
| | 692 |
|
Pension termination refund | | — |
| | 1,900 |
| | — |
| | — |
|
Other income (expense), net | | (760 | ) | | (532 | ) | | (5,998 | ) | | 307 |
|
Income before income taxes | | 23,071 |
| | 31,183 |
| | 46,894 |
| | 14,025 |
|
Income tax expense | | 5,083 |
| | 8,279 |
| | 12,178 |
| | 10,649 |
|
Net income | | 17,988 |
| | 22,904 |
| | 34,716 |
| | 3,376 |
|
Net income attributable to noncontrolling interests | | 81 |
| | (311 | ) | | (204 | ) | | (1,081 | ) |
Net income attributable to La-Z-Boy Incorporated | | $ | 18,069 |
| | $ | 22,593 |
| | $ | 34,512 |
| | $ | 2,295 |
|
Diluted weighted average common shares | | 47,125 |
| | 46,879 |
| | 46,584 |
| | 46,157 |
|
Diluted net income attributable to La-Z-Boy Incorporated per share | | $ | 0.38 |
| | $ | 0.48 |
| | $ | 0.74 |
| | $ | 0.05 |
|
Unaudited Quarterly Financial Information Fiscal 2019
|
| | | | | | | | | | | | | | | | |
Fiscal Quarter Ended | | (13 weeks) | | (13 weeks) | | (13 weeks) | | (13 weeks) |
(Amounts in thousands, except per share data) | | 7/28/2018 | | 10/27/2018 | | 1/26/2019 | | 4/27/2019 |
Sales | | $ | 384,695 |
| | $ | 439,333 |
| | $ | 467,582 |
| | $ | 453,791 |
|
Cost of sales | | 236,173 |
| | 264,928 |
| | 277,712 |
| | 264,018 |
|
Gross profit | | 148,522 |
| | 174,405 |
| | 189,870 |
| | 189,773 |
|
Selling, general and administrative expense | | 125,362 |
| | 145,905 |
| | 149,027 |
| | 152,602 |
|
Operating income | | 23,160 |
| | 28,500 |
| | 40,843 |
| | 37,171 |
|
Interest expense | | (104 | ) | | (501 | ) | | (538 | ) | | (399 | ) |
Interest income | | 602 |
| | 392 |
| | 540 |
| | 569 |
|
Pension termination charge | | — |
| | — |
| | — |
| | (32,671 | ) |
Other income (expense), net | | 892 |
| | (1,997 | ) | | (941 | ) | | (191 | ) |
Income before income taxes | | 24,550 |
| | 26,394 |
| | 39,904 |
| | 4,479 |
|
Income tax expense | | 5,599 |
| | 6,045 |
| | 10,730 |
| | 2,812 |
|
Net income | | 18,951 |
| | 20,349 |
| | 29,174 |
| | 1,667 |
|
Net income attributable to noncontrolling interests | | (648 | ) | | (337 | ) | | (443 | ) | | (139 | ) |
Net income attributable to La-Z-Boy Incorporated | | $ | 18,303 |
| | $ | 20,012 |
| | $ | 28,731 |
| | $ | 1,528 |
|
Diluted weighted average common shares | | 47,161 |
| | 47,259 |
| | 47,091 |
| | 47,369 |
|
Diluted net income attributable to La-Z-Boy Incorporated per share | | $ | 0.39 |
| | $ | 0.42 |
| | $ | 0.61 |
| | $ | 0.03 |
|
| |
ITEM 7. | MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. |
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
We have prepared this Management's Discussion and Analysis as an aid to understanding our financial results. It should be read in conjunction with the accompanying Consolidated Financial Statements and related Notes to Consolidated Financial Statements. It also includes management’s analysis of past financial results and certain potential factors that may affect future results, potential future risks and approaches that may be used to manage those risks. See "Cautionary Note Regarding Forward-Looking Statements” at the beginning of this report for a discussion of factors that may cause results to differ materially. Note that our 2020, 20192022 fiscal year included 53 weeks, whereas 2021 and 20182020 fiscal years included 52 weeks.
Introduction
Our Business
We are the leading global producer of reclining chairs and the second largest manufacturer/distributor of residential furniture in the United States. The La-Z-Boy Furniture Galleries® stores retail network is the third largest retailer of single-branded furniture in the United States. We manufacture, market, import, export, distribute and retail upholstery furniture products under the La-Z-Boy®, England, Kincaid®, and Joybird® tradenames. In addition, we import, distribute and retail accessories and casegoods (wood) furniture products under the Kincaid®, American Drew®, Hammary®, and Joybird® tradenames.
As of April 25, 2020, we had six30, 2022, our supply chain operations included the following:
•Five major manufacturing locations and sixnine regional distribution centers in the United States and twofive facilities in Mexico to support our speed-to-market and customization strategy. We closed our manufacturing facility located in Redlands, California as of the end of the second quarter of fiscal 2020. On June 4, 2020, we announced the closurestrategy
•A logistics company that distributes a portion of our Newton, Mississippi upholstery manufacturing facility. Production from our Newton upholstery facility will be shifted to available capacity atproducts in the company’s Dayton, Tennessee, Neosho, Missouri, and Siloam Springs, Arkansas plants. Refer to Note 21, Subsequent Events, for further information. We operate aUnited States
•A wholesale sales office that is responsible for distribution of our product in the United Kingdom and Ireland. We operate aIreland
•An upholstery manufacturing business in the United Kingdom
•A global trading company in Hong Kong which helps us manage our Asian supply chain by establishing and maintaining relationships with our Asian suppliers, as well as identifying efficiencies and savings opportunities. opportunities
We also participate in two consolidated joint ventures in Thailand that support our international businesses: one that operates a manufacturing facility and another that operates a wholesale sales office. We alsoAdditionally, we have contracts with several suppliers in Asia to produce products that support our pure import model for casegoods.
We sell our products through multiple channels: to furniture retailers or distributors in the United States, Canada, and approximately 6055 other countries, including the United Kingdom, China, Australia, South Korea and New Zealand; directly to consumers through retail stores that we own and operate; and through our websites, www.la-z-boy.com and www.joybird.com.
•The centerpiece of our retail distribution strategy is our network of 354348 La-Z-Boy Furniture Galleries® stores and 555531 La-Z-Boy Comfort Studio® locations, each dedicated to marketing our La-Z-Boy branded products. We consider this dedicated space to be "proprietary." We own 154 of the
◦La-Z-Boy Furniture Galleries® stores. The remainder of the La-Z-Boy Furniture Galleries® stores, as well as all 555 La-Z-Boy Comfort Studio® locations, are independently owned and operated. La-Z-Boy Furniture Galleries® stores help consumers furnish their homes by combining the style, comfort, and quality of La-Z-Boy furniture with our available design services. We own 161 of the La-Z-Boy Furniture Galleries® stores, while the remainder are independently owned and operated.
◦La-Z-Boy Comfort Studio® locations are defined spaces within larger independent retailers that are dedicated to displaying and selling La-Z-Boy branded products. All 531 La-Z-Boy Comfort Studio® locations are independently owned and operated.
◦In total, we have approximately 7.97.6 million square feet of proprietary floor space dedicated to selling La-Z-Boy branded products in North America.
◦We also have approximately 2.73.0 million square feet of floor space outside of North Americathe United States and Canada dedicated to selling La-Z-Boy branded products.
•Our other brands, England, American Drew, Hammary, and Kincaid enjoy distribution through many of the same outlets, with approximatelyslightly over half of Hammary’s sales originating through the La-Z-Boy Furniture Galleries® store network.
◦Kincaid and England have their own dedicated proprietary in-store programs with 606637 outlets and approximately 1.9 million square feet of proprietary floor space.
◦In total, our proprietary floor space includes approximately 12.5 million square feet worldwide.
•Joybird sells product primarily online and has a limited amount of proprietary retail showroom floor space it uses to develop its brand.including small format stores in key urban markets.
Our goal is to deliver value to our shareholders over the long term through executing our strategic initiatives. The foundation of our strategic initiatives is driving profitable sales growth in all areas of our business.
We plan to drive growth in the following ways:
| |
• | Our branded distribution channels, which include the La-Z-Boy Furniture Galleries
® store network and the La-Z-Boy Comfort Studio® locations, our store-within-a-store format. We expect this initiative to generate growth in our Retail segment through an increased company-owned store count and in our wholesale Upholstery segment as our proprietary
|
•Leveraging and reinvigorating our brand with a consumer focus and expanded omni-channel presence. Our strategic initiatives to leverage and reinvigorate our iconic La-Z-Boy brand center on a renewed focus on leveraging the compelling La-Z-Boy comfort message, accelerating our omni-channel offering, and identifying additional consumer-based growth opportunities. Our marketing platform featuring celebrity brand ambassador Kristen Bell drives brand recognition and injects youthful style and sensibility into our marketing campaign, which enhances the appeal of our brand with a younger consumer base. Further, our goal is to connect with consumers along their purchase journey through multiple means, whether online or in person. We are driving change throughout our digital platforms to improve the user experience, with a specific focus on the ease with which customers browse through our broad product assortment, customize products to their liking, find stores to make a purchase, or purchase at www.la-z-boy.com.
•Expanding the reach of our branded distribution channels, which include the La-Z-Boy Furniture Galleries® store network and the La-Z-Boy Comfort Studio® locations, our store-within-a-store format. While the consumer’s purchase journey may start digitally, our consumers also demonstrate an affinity for visiting our stores to shop, allowing us to frequently deliver the flagship La-Z-Boy Furniture Galleries® store, or La-Z-Boy Comfort Studio®, experience and provide design services. We expect our strategic initiatives in this area to generate growth in our Retail segment through an increased company-owned store count and in our Wholesale segment as our proprietary distribution network expands. We are not only focused on growing the number of locations, but also on upgrading existing store locations to our new concept designs.
| |
• | Our
•Growing our company-owned retail business. We are focused on growing this business by increasing same-store sales through improved execution at the store level and by opportunistically acquiring existing La-Z-Boy Furniture Galleries® stores and opening new La-Z-Boy Furniture Galleries® stores and opening new La-Z-Boy Furniture Galleries® stores, primarily in markets that can be serviced through our regional distribution centers, where we see opportunity for growth, or where we believe we have opportunities for further market penetration.
•Accelerating the growth of the Joybird brand. During fiscal 2019, we purchased Joybird, a leading e-commerce retailer and manufacturer of upholstered furniture with a direct-to-consumer model. We believe that Joybird is a brand with significant potential and our strategic initiatives in this area focus on fueling profitable growth through an increase in digital marketing spend to drive awareness and customer acquisition, ongoing investments in technology, an expansion of product assortment, and providing additional small format stores in key urban markets to enhance our consumers' omni-channel experience.
•Enhancing our enterprise capabilities to support the growth of our consumer brands and enable potential acquisitions for growth. In addition to our branded distribution channels, approximately 2,200 other dealers sell La-Z-Boy products, providing us the benefit of multi-channel distribution. These outlets include some of the best-known names in the industry, including Slumberland, Nebraska Furniture Mart, Mathis Brothers and Raymour & Flanagan. We believe there is significant growth potential for our consumer brands through these retail channels. Our strategic initiatives focus on enhancing our enterprise capabilities to support the growth of our consumer brands and improving the agility of our supply chain so that it can more broadly support all our consumer brands. |
| |
• | Our unique multi-channel distribution network. In addition to our branded distribution channels, nearly 2,100 other dealers sell La-Z-Boy products, providing us the benefit of multi-channel distribution. These outlets include some of the best-known names in the industry, including Slumberland, Nebraska Furniture Mart and Mathis Brothers. Our other brands, England, American Drew, Hammary, and Kincaid, enjoy distribution through many of the same outlets. We believe there is significant growth potential for our brands through these retail channels.
|
| |
• | Our on-trend product including stationary upholstered furniture featured in our Live Life Comfortably® marketing campaign. While we are known for our iconic recliners, they account for less than half of our sales in dollars, and we believe we have the potential to expand sales of our other products. To stimulate growth, our Live Life Comfortably® marketing campaign features celebrity brand ambassador, Kristen Bell, and focuses on expanding our digital marketing and e-commerce capabilities to build traffic across our multiple digital and physical properties. Millennial actress and social media influencer, Kristen Bell, injects youthful style and sensibility into our marketing campaign which enhances the appeal of our brand with a younger customer base. Further, we are driving change throughout our digital platforms to improve the user experience, with a specific focus on the ease by which customers browse through our broad product assortment, customize products to their liking, find stores to make a purchase, or purchase at www.la-z-boy.com.
|
| |
• | Our innovative products, including stain-resistant iClean™ and eco-friendly Conserve ™ fabrics and our power products, some of which include a wireless hand remote, dual mechanisms and articulating headrests. Our innovation, duo®, is a revolutionary product line that features the look of stationary furniture with the power to recline at the push of a button. We are committed to innovation throughout our business, and to support these efforts we opened our new state-of-the-art Innovation Center in January 2019 at our Dayton, Tennessee campus.
|
| |
• | Our multi-faceted online strategy to participate in and leverage the growth of online furniture sales. On July 30, 2018, we purchased Joybird, a leading e-commerce retailer and manufacturer of upholstered furniture, which positions us for growth in the ever-changing online selling environment and allows us to better reach millennial and Gen X consumers and leverage our supply chain assets. In addition, we continue to increase online sales of La-Z-Boy furniture through la-z-boy.com and other digital players, such as Wayfair.
|
Our reportable operating segments areinclude the Upholstery segment, the CasegoodsWholesale segment and the Retail segment.
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• | Upholstery•Wholesale Segment. Our Wholesale segment consists primarily of three operating segments: La-Z-Boy, our largest operating segment, our England subsidiary, and our casegoods operating segment that sells furniture under three brands: American Drew®, Hammary® and Kincaid®. The Wholesale segment also includes our international wholesale and manufacturing businesses. We aggregate these operating segments into one reportable segment because they are economically similar and meet the other aggregation criteria for determining reportable segments. Our Wholesale segment manufactures and imports upholstered furniture, such as recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars, ottomans and sleeper sofas and imports casegoods (wood) furniture such as bedroom sets, dining room sets, entertainment centers and occasional pieces. The Wholesale segment sells directly to La-Z-Boy Furniture Galleries® stores, operators of La-Z-Boy Comfort Studio. Our Upholstery segment is our largest business segment and consists primarily of two operating segments: La-Z-Boy, our largest operating segment, and the operating segment for our England subsidiary. The Upholstery segment also includes our international wholesale businesses. We aggregate these operating segments into one reportable segment because they are economically similar and because they meet the other aggregation criteria for determining reportable segments. Our Upholstery segment manufactures and imports upholstered furniture such as recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars, ottomans and sleeper sofas. The Upholstery segment sells directly to La-Z-Boy Furniture Galleries® stores, operators of La-Z-Boy Comfort Studio® locations, England Custom Comfort Center locations, major dealers, and a wide cross-section of other independent retailers. |
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• | Casegoods Segment. Our Casegoods segment consists of one operating segment that sells furniture under three brands: American Drew®, Hammary®, and Kincaid®. The Casegoods segment is an importer, marketer, and distributor of casegoods (wood) furniture such as bedroom sets, dining room sets, entertainment centers and occasional pieces, and also manufactures some custom upholstered furniture. The Casegoods segment sells directly to major dealers, as well as La-Z-Boy Furniture Galleries® stores, and a wide cross-section of other independent retailers.
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• | Retail Segment. Our Retail segment consists of one operating segment comprising our 154 company-owned La-Z-Boy Furniture Galleries® stores. The Retail segment primarily sells upholstered furniture, in addition to some casegoods and other accessories, to end consumers through these stores.
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• | Corporate & Other.•Retail Segment. Our Retail segment consists of one operating segment comprised of our 161 company-owned La-Z-Boy Furniture Galleries® stores. The Retail segment sells primarily upholstered furniture, in addition to some casegoods and other accessories, to end consumers through these stores.
•Corporate & Other. Corporate & Other includes the shared costs for corporate functions, including human resources, information technology, finance and legal, in addition to revenue generated through royalty agreements with companies licensed to use the La-Z-Boy® brand name on various products. We consider our corporate functions to be other business activities and have aggregated them with our other insignificant operating segments, including our global trading company in Hong Kong and Joybird, an e-commerce retailer that manufactures upholstered furniture such as sofas, loveseats, chairs, ottomans, sleeper sofas and beds, and also imports casegoods (wood) furniture such as occasional tables and other accessories. Joybird sells to the end consumer primarily online through its website, www.joybird.com. None of the operating segments included in Corporate & Other meet the requirements of reportable segments.
Corporate & Other includes the shared costs for corporate functions, including human resources, information technology, finance and legal, in addition to revenue generated through royalty agreements with companies licensed to use the La-Z-Boy® brand name on various products. We consider our corporate functions to be other business activities and have aggregated them with our other insignificant operating segments including our global trading company in Hong Kong and Joybird, an e-commerce retailer. Joybird manufactures and sells upholstered furniture such as sofas, loveseats, chairs, ottomans, sleeper sofas and beds, and also imports and sells casegoods (wood) furniture such as occasional tables and other accessories. Joybird sells to end consumers primarily online through its website, www.joybird.com. None of the operating segments included in Corporate & Other meet the requirements of reportable segments at this time.
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Impact of COVID-19
For a discussion of how COVID-19 has impacted and may continue to impact our business and financial condition, please refer to the discussion under the heading "Recent Developments""COVID-19 Impact" in Part I, Item 1 of this report.
Results of Operations
The following discussion provides an analysis of our results of operations and reasons for material changes therein for fiscal year 20202022 as compared towith fiscal year 2019.2021. See “Results of Operations” in Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations in the Company’s 20192021 Annual Report on Form 10-K, filed with the SEC on June 18, 2019,15, 2021, for an analysis of the fiscal year 20192021 results as compared to fiscal year 2018.2020.
Fiscal Year 20202022 and Fiscal Year 20192021
La-Z-Boy Incorporated
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| | (53 weeks) | | (52 weeks) | | (FY22 vs FY21) | | | | |
(Amounts in thousands, except percentages) | | 4/30/2022 | | 4/24/2021 | | % Change | | | | |
Sales | | $ | 2,356,811 | | | $ | 1,734,244 | | | 35.9 | % | | | | |
Operating income | | 206,756 | | | 136,736 | | | 51.2 | % | | | | |
Operating margin | | 8.8% | | 7.9% | | | | | | |
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| | (52 weeks) | | (52 weeks) | | (FY20 vs FY19) |
(Amounts in thousands, except percentages) | | 04/25/20 | | 04/27/19 | | % Change |
Sales | | $ | 1,703,982 |
| | $ | 1,745,401 |
| | (2.4 | )% |
Operating income | | 118,762 |
| | 129,674 |
| | (8.4 | )% |
Operating margin | | 7.0 | % | | 7.4 | % | | |
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Sales
Consolidated sales in fiscal 2020 declined $41.42022 increased 36%, or $622.6 million, compared with the prior year primarily dueyear. We estimate the additional week in fiscal 2022 contributed $48.9 million to lowerthe increase based on the average weekly sales in our Upholstery segment, partially offset byfor the benefit of a full year of sales from our Joybird and Retail segment acquisitions which occurred in the secondfourth quarter of fiscal 2019. In2022. Since retail and manufacturing locations reopened after COVID-related shutdowns at the first three quartersbeginning of fiscal 2020, consolidated sales2021, we have experienced strong written order trends while facing challenges in the global supply chain. In response to heightened demand, we have expanded our manufacturing capacity, increased 3.5%, or $45.1 million, driven primarily by strongour strategic raw material reserves, and taken pricing and surcharge actions to counteract rising materials and freight costs. Despite continued supply chain headwinds, the ongoing impact of these strategic actions and sustained demand led to record sales in our Upholstery and Retail segments. This trend reversed in the fourth quarter due to the impact of COVID-19. Fiscal 2020 fourth quarter sales were down $86.5 million when compared to the fourth quarter last year, resulting in a 2.4% decrease in full year fiscal 2020 consolidated sales compared with last year.2022.
Operating Margin
Operating margin, which is calculated as operating income as a percentage of sales, decreased 40increased 90 basis points in fiscal 20202022 compared with the prior year.
•Gross margin increased 200decreased 380 basis points during fiscal 20202022 compared with fiscal 2019.2021.
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◦ | Changes in our consolidated sales mix improved gross margin by 90 basis points in fiscal 2020 compared to last year. This benefit was driven by the growth of our Retail segment and Joybird, which have higher gross |
margins than our Upholstery and Casegoods segments.
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◦ | Due to U.S. tariff exclusions issued in the fourth quarter of fiscal 2020 related to sewn fabric and leather sets and actuators imported from China, we recognized a one-time $16.3 million benefit in cost of sales for the rebate of previously paid tariff costs which resulted in a 100 basis point increase in gross margin.
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◦ | Additionally, gross margin benefited from lower raw material commodity costs in our Upholstery segment during the year. Most of that benefit was offset by the temporary shutdown of our manufacturing facilities in the fourth quarter due to COVID-19, inflationary pressures in our supply chain, and costs incurred in |
connection with our◦Continued increases in demand, as well as availability challenges in the global supply chain optimization initiative resulting fromcaused by the shiftCOVID-19 pandemic led to raw material and freight cost inflation. In response, we took pricing and surcharge actions which partially offset rising costs and were increasingly realized in the second half of the fiscal year.
◦The expansion of our manufacturing operations from closed facilitiescapacity, in response to other manufacturing locationsincreased demand and sustained backlog, has led to higher production costs. Further, continued labor challenges and shortages of component parts resulted in temporary plant inefficiencies at various points throughout the fiscal 2020.year.
•Selling, general, and administrative ("SG&A") expense as a percentage of sales increased 90decreased 470 basis points during fiscal 20202022 compared with fiscal 2019.2021.
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◦ | Changes in our consolidated sales mix increased SG&A expenses as a percentage of sales by 130 basis points in fiscal 2020 compared with last year. This increase was driven by the growth of our Retail segment and the acquisition of Joybird, which have higher levels of SG&A expense as a percent of sales than our Upholstery and Casegoods segments. |
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◦ | SG&A as a percent of sales was negatively impacted by lower fiscal 2020 sales volume compared to last year due to the impact of COVID-19. |
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◦ | Incentive compensation costs decreased $15.6 million in fiscal 2020 compared with last year, a 90 basis point decrease in SG&A as a percentage of sales. Certain financial metrics in fiscal 2020 were lower than incentive targets primarily due to the impact of COVID-19 in the fourth quarter. |
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◦ | Bad debt expense increased $13.3 million in fiscal 2020, an 80 basis point increase in SG&A as a percent of sales, compared with last year. This increase was primarily due to the write-off of receivables related to the bankruptcy proceedings of Art Van Furniture Group during the fourth quarter of fiscal 2020, as well as an increase in the provision for credit losses recorded in the fourth quarter of fiscal 2020 related to COVID-19 economic conditions. |
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◦ | The sale of our Redlands facility, which resulted in a $9.7 million pre-tax gain, drove a 60 basis point improvement in SG&A expense as a percent of sales in fiscal 2020. |
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◦ | The fair value of the Joybird contingent consideration liability was reduced by its full carrying value of $7.9 million resulting in a 50 basis point benefit to SG&A as a percent of sales in fiscal 2020, as we no longer expect any additional consideration amounts will be owed related to the acquisition of Joybird based on our most recent financial projections and the terms of the earnout agreement.◦Changes in the fair value of the Joybird contingent consideration liability resulted in a comparative 100 basis point decrease in SG&A as a percentage of sales. During fiscal 2021 we recognized a $14.1 million pre-tax charge resulting from the increase in the fair value of the Joybird contingent consideration liability based on improved financial projections at that time. During fiscal 2022 we recognized a $3.3 million pre-tax gain to reduce the fair value of the Joybird contingent consideration liability based on our most recent projections for the fiscal 2023 performance period. ◦During the fourth quarter of fiscal 2022, we recognized a $10.7 million gain on sale-leaseback transactions for the buildings and related fixed assets of three retail stores, resulting in a 50 basis point decrease in SG&A as a percentage of sales. ◦Fiscal 2022 included a gain resulting from the sale of our Newton, Mississippi manufacturing facility while fiscal 2021 included expenses resulting from our business realignment plan. These actions resulted in a comparative 30 basis point decrease in SG&A as a percentage of sales in fiscal 2022. ◦The remaining decrease in SG&A as a percentage of sales in fiscal 2022 was due to higher sales volume relative to fixed costs.
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◦ | In fiscal 2019 we recognized a one-time $3.8 million benefit due to changes to our employee vacation policies, the absence of which in fiscal 2020 resulted in a comparative 20 basis point increase in SG&A as a percent of sales. |
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• | During fiscal 2020 we recorded a $26.9 million goodwill impairment charge related to our Joybird reporting unit. Annual goodwill impairment testing, which occurred in the fourth quarter of 2020, determined the carrying value of the Joybird reporting unit exceeded its relative fair value. The impairment charge decreased operating margin by 150 basis points in fiscal 2020. The impairment was most notably driven by the impact of the COVID-19 pandemic on our future financial projections used in the fiscal 2020 impairment test, which were significantly lower than those used in the fiscal 2019 impairment test. Additionally, our future financial projections have been tempered by integration activities taking longer than anticipated and a slower than anticipated revenue growth rate due to a shifting focus on profitability. Refer to Note 7, Goodwill and Other Intangible Assets, for further information.
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We explain these items further when we discuss each segment's results later in this Management's Discussion and Analysis.
Upholstery
Wholesale Segment
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| | (53 weeks) | | (52 weeks) | | (FY22 vs FY21) | | | | |
(Amounts in thousands, except percentages) | | 4/30/2022 | | 4/24/2021 | | % Change | | | | |
Sales | | $ | 1,768,838 | | | $ | 1,301,298 | | | 35.9 | % | | | | |
Operating income | | 134,013 | | | 134,312 | | | (0.2) | % | | | | |
Operating margin | | 7.6% | | 10.3% | | | | | | |
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| | (52 weeks) | | (52 weeks) | | (FY20 vs FY19) |
(Amounts in thousands, except percentages) | | 04/25/20 | | 04/27/19 | | % Change |
Sales | | $ | 1,204,259 |
| | $ | 1,268,242 |
| | (5.0 | )% |
Operating income | | 134,691 |
| | 127,906 |
| | 5.3 | % |
Operating margin | | 11.2 | % | | 10.1 | % | | |
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Sales
The Upholstery segment’sWholesale segment's sales declined 5.0%increased 36%, or $64.0$467.5 million, in fiscal 20202022 compared with fiscal 2019. For2021. Approximately half of the first three quarterssales increase during fiscal 2022 was the result of higher volume driven by increased demand following the reopening of our stores after COVID-related shutdowns at the beginning of fiscal 2020,2021. Since that time, we have continued to expand and scale our manufacturing capabilities to meet demand and work through our record backlog resulting in significant sales increased 0.6%, or $6.0 million,growth. Further, we estimate the additional week in fiscal 2022 compared with fiscal 2021 contributed a $36.6 million increase in sales, based on the same period a year ago. Sales trends experienced in the first three quarters of fiscal 2020 were impacted inaverage weekly sales for the fourth quarter by COVID-19, which caused temporary closures of our manufacturing facilities, statefiscal 2022. The remaining increase in sales was primarily attributable to pricing and local restrictions limiting our ability to deliver product to customers, and store closures. For full year fiscal 2020, unit volume was 5.6% lower than the prior year. We also experienced a shift in product mix to sectionals which drove lower sales of our higher-priced products including power motion sofas and leather products, resulting in 0.7% lower sales in fiscal 2020. Partially offsetting these decreases,surcharge actions taken in response to tariffs imposed
on goods imported from China, our tariff surcharges increased sales by 1.1% in fiscal 2020, compared with last year. The tariff rate on goods from China was increased to 25% at the start of the current fiscal year, compared with 10%rising manufacturing and freight costs, which were increasingly realized in the prior year.second half of fiscal 2022.
Operating Margin
Our UpholsteryThe Wholesale segment's operating margin increased 110decreased 270 basis points in fiscal 20202022 compared with fiscal 2019.2021.
•Gross margin increased 150decreased 400 basis points during fiscal 20202022 compared with fiscal 2019.2021.
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◦ | Due to U.S. tariff exclusions issued in the fourth quarter of fiscal 2020 related to sewn fabric and leather sets and actuators imported from China, we recognized a one-time $16.3 million benefit in cost of sales for the rebate of previously paid tariff costs. This resulted in a 130 basis point benefit in gross margin compared with the prior year. |
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◦ | Lower raw material commodity prices provided a 120 basis point increase to the segment’s gross margin compared with the prior year. |
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◦ | Partially offsetting these benefits, were the temporary shut down of our manufacturing facilities in the fourth quarter due to COVID-19, as well as inflationary pressures in our supply chain, which negatively impacted gross margin for the full fiscal year, as did costs recognized in connection with our supply chain optimization initiative. Together, these items decreased gross margin 100 basis points compared with the prior year. |
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◦ | Additionally, the prior year included a one-time benefit due to changes to our employee vacation policies, the absence of which in fiscal 2020 resulted in a comparative 10 basis point decrease in the segment's gross margin. |
◦Higher demand and global supply chain challenges led to rising raw material and freight costs, resulting in a 720 basis point decrease in gross margin.
◦Pricing and surcharge actions taken to mitigate rising raw material and freight costs were increasingly realized over the course of fiscal 2022 as our backlog delayed the full benefit of these actions, resulting in a 550 basis point increase in gross margin.
◦Continued manufacturing expansion, in response to significant increases in written order demand, along with temporary component part unavailability, and sustained labor challenges drove an increase in production costs resulting in a 240 basis point decrease in gross margin.
•SG&A expense as a percentage of sales increased 40decreased 130 basis points during fiscal 20202022 compared with fiscal 2019.
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◦ | SG&A as a percent of sales was negatively impacted by lower fiscal 2020 sales volume due to the impact of COVID-19. |
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◦ | Bad debt expense increased SG&A as a percent of sales 100 basis points primarily due to the write-off of receivables related to the bankruptcy proceedings of Art Van Furniture Group during the fourth quarter of fiscal 2020, as well as an increase in the provision for credit losses recorded in the fourth quarter of fiscal 2020 related to COVID-19 economic conditions. |
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◦ | These items were partially offset by a $9.7 million pre-tax gain on the sale of the Redlands facility recognized in fiscal 2020 which provided an 80 basis point benefit to SG&A expense as a percent of sales. |
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◦ | Additionally, lower incentive compensation costs d2021.ue to fiscal 2020 financial performance against incentive targets decreased SG&A expense as a percent of sales by 40 basis points.
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Casegoods
◦The decrease in SG&A as a percentage of sales in fiscal 2022 was primarily due to higher sales volume relative to both fixed costs and marketing spend.
◦Fiscal 2022 included a gain resulting from the sale of our Newton, Mississippi manufacturing facility while fiscal 2021 included expenses resulting from our business realignment plan. These actions resulted in a comparative 30 basis point decrease in SG&A as a percentage of sales in fiscal 2022.
Retail Segment
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| | (53 weeks) | | (52 weeks) | | (FY22 vs FY21) | | | | |
(Amounts in thousands, except percentages) | | 4/30/2022 | | 4/24/2021 | | % Change | | | | |
Sales | | $ | 804,394 | | | $ | 612,906 | | | 31.2 | % | | | | |
Operating income | | 109,546 | | | 46,724 | | | 134.5 | % | | | | |
Operating margin | | 13.6% | | 7.6% | | | | | | |
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| | (52 weeks) | | (52 weeks) | | (FY20 vs FY19) |
(Amounts in thousands, except percentages) | | 4/25/2020 | | 4/27/2019 | | % Change |
Sales | | $ | 106,035 |
| | $ | 114,473 |
| | (7.4 | )% |
Operating income | | 7,749 |
| | 12,589 |
| | (38.4 | )% |
Operating margin | | 7.3 | % | | 11.0 | % | | |
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Sales
Our CasegoodsThe Retail segment's sales decreased $8.4increased $191.5 million, or 31%, in fiscal 20202022 compared with fiscal 2019, due2021 led by a 28% increase in delivered same-stores sales. Additionally, the Retail segment benefited from a $31.9 million increase in sales related to continued lowerour fiscal 2022 retail store acquisitions and the full-year impact of our fiscal 2021 retail store acquisition (refer to Note 2, Acquisitions for further information). Further, we estimate the additional week in fiscal 2022 compared with fiscal 2021 contributed a $16.6 million increase in sales volumebased on certain occasional tables that have been impacted by higher tariff costs with a further decline inthe average weekly sales for the fourth quarter of fiscal 2020 due to2022.
Since the impactreopening of COVID-19 which resultedour retail stores in the closurebeginning of retail channelsfiscal 2021, demand for products in the home furnishings category has increased and disruption in our supply chain.
Operating Margin
Our Casegoods segment's operating margin decreased 370 basis pointswe have experienced strong sales trends. While written same-store sales in fiscal 2020 compared with the prior year.
Gross margin decreased 300 basis points during fiscal 20202022 were relatively flat compared with fiscal 2019, primarily due2021, compared to higher ocean freight costs, the impact of tariffs on certain occasional tables and lower absorption of fixed costs on a decrease in sales driven by the impact of COVID-19.
SG&A expense as a percentage of sales increased 70 basis points duringpre-pandemic fiscal 2020, compared with fiscal 2019.
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◦ | Bad debt expense increased SG&A as a percent of sales 80 basis points, primarily due to the write-off of receivables and an increase in the provision for credit losses related to COVID-19 economic conditions, both recorded in the fourth quarter of fiscal 2020. |
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◦ | In fiscal 2019 we recognized a one-time benefit due to changes to our employee vacation policies, the absence of which in fiscal 2020 resulted in a comparative 20 basis point increase. |
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◦ | These increases were partially offset by lower incentive compensation costs due to fiscal 2020 financial performance against incentive targets and disciplined spending in response to lower sales volume.
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Retail Segment
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| | (52 weeks) | | (52 weeks) | | (FY20 vs FY19) |
(Amounts in thousands, except percentages) | | 4/25/2020 | | 4/27/2019 | | % Change |
Sales | | $ | 598,554 |
| | $ | 570,201 |
| | 5.0 | % |
Operating income | | 48,256 |
| | 37,922 |
| | 27.3 | % |
Operating margin | | 8.1 | % | | 6.7 | % | | |
Sales
Our Retail segment's full year sales increased 5.0%, or $28.4 million, driven by strong sales in the first three quarters of fiscal 2020 that were disrupted by COVID-19, which resulted in temporary store closures in the fourth quarter and negatively impacted our sales trajectory. For the first three quarters of fiscal 2020, sales increased 9.7%, or $40.6 million, compared with the same period a year ago. However, fiscal 2020 fourth quarter sales were down $12.2 million, compared with the same period a year ago. Fiscal 2020 full year sales included $22.2 million from acquired stores and delivered awritten same-store sales increasehave increased at a compound annual growth rate of 0.7%, or $4.1 million. To demonstrate the impact of COVID-19 on our Retail segment, same-store delivered sales in the first three quarters of fiscal 2020 were up 3.6%, driven by improved traffic trends and continued strong execution at the store level, but were down 10.0% in the fourth quarter, reflecting the impact of store closures and state and local restrictions limiting our ability to deliver product to consumers.15%. Same-store delivered sales include the sales of all currently active stores which have beenwere open for each comparable period.
Operating Margin
OurThe Retail segment's operating margin increased 140600 basis points in fiscal 20202022 compared with the prior year.
•Gross margin increased 40decreased 90 basis points during fiscal 20202022 compared with fiscal 2019,2021, primarily due to favorablethe timing difference between higher product mixcosts resulting from the pricing and higher purchase accounting charges in fiscal 2019 due to prior year acquisitions,surcharge actions taken by our manufacturing business and pricing actions taken by the absences ofRetail business which in fiscal 2020 resulted in a comparative 20 basis point increase.are realized upon delivery.
•SG&A expense as a percentage of sales decreased 100690 basis points during fiscal 20202022 compared with fiscal 2019,2021, primarily due to acquiredhigher delivered sales relative to selling expenses, marketing spend, and fixed costs, primarily occupancy expenses. Additionally, during the fourth quarter of fiscal 2022, we recognized a $10.7 million gain on sale-leaseback transactions for the buildings and related fixed assets of three retail stores, which operate with lowerresulting in a 130 basis point decrease in SG&A expense as a percentage of salessales.
Corporate and Other
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| | (53 weeks) | | (52 weeks) | | (FY22 vs FY21) | | | | |
(Amounts in thousands, except percentages) | | 4/30/2022 | | 4/24/2021 | | % Change | | | | |
Sales | | $ | 195,959 | | | $ | 127,370 | | | 53.9 | % | | | | |
Eliminations | | (412,380) | | | (307,330) | | | 34.2 | % | | | | |
Operating loss | | (36,803) | | | (44,300) | | | (16.9) | % | | | | |
Sales
Sales increased $68.6 million in fiscal 2022 compared with our existing stores. Additionally, we were better ablefiscal 2021, primarily due to leverage our fixed costs (primarily advertising and occupancy) on increased delivereda $67.2 million, or 62% increase from Joybird, which contributed $176.4 million in sales in fiscal 2022. Of that increase, we estimate $3.8 million was attributable to the first three quarters ofadditional week in fiscal 2020, but some of this benefit was negated in2022 compared with fiscal 2021, based on the average weekly sales for the fourth quarter of fiscal 2020 due to2022. The additional growth in Joybird sales was primarily driven by increased demand for products in the impacthome furnishings category, investments in marketing and website enhancements resulting in higher online conversion, increased pricing and favorable product mix, and the addition of COVID-19. Additionally, incentive compensation costs were lowerretail store locations. Further, sales in fiscal 2020 compared with2021 were negatively impacted by COVID-19, although to a lesser extent than our other retail businesses as Joybird primarily operates in the prior year due to current year performance against incentive targets. Partially offsetting these items, the prior year included a one-time benefit due to changes to our employee vacation policies, the absence of whichonline, direct-to-consumer marketplace. Written sales for Joybird were up 27% in fiscal 2020 resulted in a comparative 20 basis point increase.
Corporate and Other
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| | (52 weeks) | | (52 weeks) | | (FY20 vs FY19) |
(Amounts in thousands, except percentages) | | 4/25/2020 | | 4/27/2019 | | % Change |
Sales | | $ | 89,092 |
| | $ | 74,012 |
| | 20.4 | % |
Eliminations | | (293,958 | ) | | (281,527 | ) | | 4.4 | % |
Operating loss | | (71,934 | ) | | (48,743 | ) | | 47.6 | % |
Sales
Sales increased $15.1 million in fiscal 20202022 compared with fiscal 2019, primarily due to a $16.2 million increase from Joybird, which contributed $75.3 million in sales in fiscal 2020. Joybird sales were down 29.6% in the fourth quarter of fiscal 2020 due to COVID-19 and the temporary closure of our manufacturing facilities and the impact of state and local restrictions limiting our ability to deliver product to consumers. Joybird was acquired at the start2021, driven by growth of the second quarter of fiscal 2019,brand behind significant investments in marketing.
therefore, the sales comparison for the full year includes the benefit of one additional quarter of sales in fiscal 2020.
EliminationsIntercompany eliminations increased in fiscal 20202022 compared with fiscal 20192021 due to higher sales from our Upholstery and Casegoods segmentsWholesale segment to our Retail segment, resulting fromdriven by increased sales in the Retail segment and the impact of acquired stores.segment.
Operating Loss
Our Corporate and Other operating loss was $23.2$7.5 million higherlower in fiscal 20202022 compared with fiscal 2019, primarily due to a 2021.
$26.9 millionnon-cash pre-tax impairment charge to reduce the carrying value of goodwill associated with Joybird. Annual goodwill impairment testing, which occurred in the fourth quarter of 2020, determined the carrying value of the Joybird reporting unit exceeded its relative fair value. The impairment was most notably driven by the impact of the COVID-19 pandemic on our future financial projections used in the fiscal 2020 impairment test, which were significantly lower than those used in the fiscal 2019 impairment test. Additionally, our future financial projections have been tempered by integration activities taking longer than anticipated and a slower than anticipated revenue growth rate due to a shifting focus on profitability. Refer to Note 7, Goodwill and Other Intangible Assets, for further information.
Also impacting fiscal 2020 compared with the prior year was a larger Joybird operating loss, primarily due to our integration efforts taking longer than anticipated, and the fourth quarter impact of COVID-19. This was partially offset by the• reversal ofChanges in the fair value of the Joybird contingent consideration liability by its full carrying value of $7.9 million, as we no longer expect any additional consideration amounts will be owed related to the acquisition of Joybird based on our most recent financial projections and the terms of the earnout agreement.
Further, corporate incentive compensation costs decreased $7.4 million in fiscal 2020 compared with last year, as certain fiscal 2020 financial metrics were lower than incentive targets primarily due to the impact of COVID-19 in the fourth quarter.
Fourth Quarter of Fiscal Year 2020 vs. Fourth Quarter of Fiscal Year 2019
The fourth quarter of fiscal 2020 started strong for the company, led by written same-store sales increasing 20.4% for the La-Z-Boy Furniture Galleries® network in the month of February. However, the trajectory of our sales growth and financial results for the quarter were significantly and negatively impacted by the temporary closure of our manufacturing facilities for four weeks, state and local restrictions limiting our ability to deliver product to consumers, and the temporary closure of our company-owned stores consistent with most retailers across North America beginning in mid-March due to COVID-19. This impact significantly changed sales and profit trends for the company and as a result, we are providing this additional discussion of our fiscal 2020 fourth quarter results. |
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| | Quarter Ended |
(Unaudited, amounts in thousands) | | 4/25/20 | | 4/27/19 |
Sales | | | | |
Upholstery | | $ | 253,292 |
| | $ | 323,303 |
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Casegoods | | 21,395 |
| | 26,645 |
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Retail | | 139,660 |
| | 151,870 |
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Corporate and Other | | 18,560 |
| | 24,920 |
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Eliminations | | (65,626 | ) | | (72,947 | ) |
Consolidated sales | | $ | 367,281 |
| | $ | 453,791 |
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Operating Income (Loss) | | | | |
Upholstery segment | | $ | 29,832 |
| | $ | 37,304 |
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Casegoods segment | | 413 |
| | 2,416 |
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Retail segment | | 14,984 |
| | 12,743 |
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Corporate and Other | | (31,803 | ) | | (15,292 | ) |
Consolidated operating income | | $ | 13,426 |
| | $ | 37,171 |
|
Consolidated sales in the fourth quarter of fiscal 2020, compared with the same period last year, decreased 19.1% to $367.3 million. Consolidated operating income for the quarter was $13.4 million, down $23.7 million compared with the same period last year and operating margin decreased to 3.7% compared with 8.2% in the prior-year quarter.
In the fourth quarter of fiscal 2020, sales in the company’s Upholstery segment decreased 21.7% to $253.3 million. Operating margin in the Upholstery segment increased to 11.8% compared with 11.5% in last year’s fourth quarter, primarily due to a one-time $16.3 million benefit in cost of sales for the rebate of previously paid tariffs on sewn fabric and leather sets and actuators imported from China, along with favorable commodity costs. In the fourth quarter of fiscal 2020, SG&A as a percent of sales was higher than the same period last year, primarily due to lower sales volume, partially offset by lower incentive compensation costs and expense reductions in response to the impact of COVID-19 including temporary salary reductions, lower wages attributable to furloughed employees, and a decrease in advertising expense and non-essential spending. Additionally, bad debt expense recognized in the period was higher, due to the bankruptcy proceedings of Art Van Furniture Group, and a provision for credit losses due to COVID-19 economic conditions.
Sales in the Casegoods segment in the fourth quarter of fiscal 2020 decreased 19.7% to $21.4 million and operating margin was 1.9% compared with 9.1% in the prior-year period, primarily reflecting the impact of COVID-19, related temporary manufacturing facility and retail closures and an increase in bad debt expense, due to the write-off of receivables and a provision for credit losses due to COVID-19 economic conditions.
Sales in the Retail segment decreased only 8.0% to $139.7 million in the fourth quarter of fiscal 2020, due to strong prior period written sales which were delivered during the period. Operating margin in the Retail segment improved to 10.7% from 8.4% in last year’s fourth quarter primarily due to lower operating expenses related to closed stores and prior quarter written sales driving continued deliveries through the period. Additionally, as a part of our COVID-19 response plan, operating expenses decreased in the fourth quarter of fiscal 2020 due to lower wages for furloughed employees, temporary salary reductions, and a decrease in advertising expense and non-essential spending. Same-store sales declined 10.0% in the fourth quarter of fiscal 2020 compared with the same period last year due to store closures in the last four weeks of the period.
Fiscal 2020 fourth quarter sales for Joybird, which are reported in Corporate & Other, decreased 29.6% to $15.4 million, and resulted in a larger loss versuscomparative $17.4 million decrease in operating loss. During fiscal 2021, we recognized a $14.1 million pre-tax charge resulting from the same quarter last year. The increase in Joybird's operating losses when compared with the same quarter last year are primarily due a $26.9 millionnon-cash pre-tax impairment charge to reduce the carrying value of the Joybird reporting unit's goodwill, which was partially offset by the reduction of the fair value of the Joybird contingent consideration liability by its full carryingbased on financial projections at that time. During fiscal 2022, we recognized a $3.3 million pre-tax gain to reduce the fair value of $7.9 million. Additionally, the Joybird contingent consideration liability based on our most recent projections for the fiscal 2023 performance period.
•The items above were partially offset by decreased operating income was negatively impactedprofits at Joybird as a result of significant investments in the fourth quarter of fiscal 2020 by lower sales volume, the temporary closure of our manufacturing facilitiesmarketing to drive customer acquisition and the impact of stateawareness combined with rising raw material and local restrictions limiting our ability to deliver product to consumersfreight costs due to COVID-19.higher demand and global supply chain challenges.
•Increased investments in our technology infrastructure further offset the comparative gain noted above.
Non-Operating Income (Expense)
Interest Expense
and Interest Income
Interest expense was $0.3$0.5 million lower and interest income was $0.2 million higher in fiscal 20202022 compared with fiscal 2019.2021. The decrease in interest expense in fiscal 2020 was primarily due to lower average short-term borrowingsrates associated with our new credit facility entered into during the year. A draw of $75.0 million on our credit line was proactively taken in the fourth quarter of 2020 to manage liquidity in response to the economic impact of COVID-19. Primarily due to the length of borrowings outstanding but also due to lower interest rates, interest expense on the borrowings in fiscal 2020 was lower than interest expense on prior year borrowings. A draw of $35 million on our credit line was taken in the second quarter of fiscal 2019 and repaid by the end of fiscal 2019, and was used2022. Refer to help fund our acquisitions during that year.
Pension Termination Charge
During the fourth quarter of fiscal 2019, we terminated our defined benefit pension plan for eligible factory hourly employees in our La-Z-Boy operating unit. In connection with the plan termination, we settled all future obligations under the plan through a combination of lump-sum paymentsNote 10, Debt, to eligible participants who elected to receive them, and transferred any remaining benefit obligations under the plan to a highly rated insurance company. We recognized a non-cash pre-tax charge of $32.7 million in our consolidated statementfinancial statements for additional information.
Other Income (Expense), Net
Other income (expense), net was $1.7 million of expense in fiscal 2022 compared with $9.5 million of income associated with the plan termination during the fourth quarter of fiscal 2019.
During the second quarter of fiscal 2020, we received a pre-tax refund of $1.9 million from the insurance company, representing an overpayment of the expected benefit obligations that were settled during the fourth quarter of fiscal 2019. We recognized the refund in our consolidated statement of income, consistent with the charge recorded in the fourth quarter of fiscal 2019.
Other Expense, Net
Other expense, net was $4.7 million higher in fiscal 2020 compared with2021. The expense in fiscal 2019,2022 was primarily due to a $6.0 million impairment of our investment in a privately held start-up companyunrealized losses on investments. The income in fiscal 2020, partially offset by lower pension related costs in fiscal 2020 as compared with the prior year,2021 was primarily due to the terminationbenefit of our defined benefit pension plan in$5.2 million of payroll tax credits resulting from the fourth quarter of fiscal 2019.CARES Act along with unrealized gains on investments.
Income Taxes
Our effective income tax rate was 31.4%25.9% for fiscal 20202022 and 26.4%26.3% for fiscal 2019.
2021.
Impacting our effective tax rate for fiscal
2020 was a net tax expense of $4.0 million primarily from the tax effect of a non-deductible goodwill impairment charge related to the Joybird reporting unit and tax expense of $1.3 million from deferred tax attributable to undistributed foreign earnings no longer permanently reinvested. Absent discrete adjustments, the effective tax rate in fiscal 2020 would have been 26.4%.
Impacting our effective tax rate for fiscal 20192022 was a net tax expense of $1.2 million primarily from the tax expense of the defined benefit pension plan termination of $2.6 million and a net tax benefit of $1.4$0.7 million primarily from excessthe tax benefits from shared-based payments. Absent discrete adjustments,effect of the effective tax rate in fiscal 2019 would have been 25.1%.fair value adjustment of contingent consideration liability related to the Joybird acquisition.
Liquidity and Capital Resources
Our sources of liquidity include cash and equivalents, short-term and long-term investments, cash from operations, and amounts available under our credit facility. We believe these sources remain adequate to meet our short-term and long-term liquidity requirements, finance our long-term growth plans, invest in capital expenditures, and fulfill other cash requirements for day-to-day operations, and capital expenditures. including fiscal 2023 contractual obligations.
We had cash, cash equivalents and restricted cash of $263.5$248.9 million at April 25, 2020,30, 2022, compared with $131.8$394.7 million at April 27, 2019.24, 2021. Included in our cash, cash equivalents and restricted cash at April 30, 2022, is $54.7 million held by foreign subsidiaries, the majority of which we have determined to be permanently reinvested. In addition, we had investments to enhance our returns on cash of $28.6$27.2 million at April 25, 2020,30, 2022, compared with $31.5$32.5 million at April 27, 2019.24, 2021.
The following table illustrates the main components of our cash flows:
| | | | | | | | | | | | | | | | |
| | Fiscal Year Ended |
| | (53 weeks) | | (52 weeks) | | |
(Amounts in thousands) | | 4/30/2022 | | 4/24/2021 | | |
Cash Flows Provided By (Used For) | | | | | | |
Net cash provided by operating activities (1) | | $ | 79,004 | | | $ | 309,917 | | | |
Net cash used for investing activities | | (78,371) | | | (40,703) | | | |
Net cash used for financing activities | | (144,561) | | | (141,054) | | | |
Exchange rate changes | | (1,919) | | | 3,015 | | | |
Change in cash, cash equivalents and restricted cash | | $ | (145,847) | | | $ | 131,175 | | | |
(1)The decrease in net cash provided by operating activities year over year is primarily due to the significant increase in customer deposits during fiscal 2021 resulting from a surge in written sales once retail stores reopened, along with a significant increase in inventory balances in fiscal 2022 to support increased sales demand and manufacturing capacity.
Operating Activities
During fiscal 2022, net cash provided by operating activities was $79.0 million. Our cash provided by operating activities was primarily attributable to net income, adjusted for non-cash items, generated during the period partially offset by an increase in working capital. The increase in working capital was led by higher inventory to ensure input material availability to support increased sales demand and manufacturing capacity along with higher receivables due to increased sales.
During fiscal 2021, net cash provided by operating activities was $309.9 million. Our cash provided by operating activities was primarily attributable to a $140.0 million increase in customer deposits driven by the increase in written Retail and Joybird sales in the period and net income, adjusted for non-cash items, generated during the period.
Investing Activities
During fiscal 2022, net cash used for investing activities was $78.4 million, primarily due to the following:
•Cash used for capital expenditures in the period was $76.6 million, which primarily related to plant upgrades to our upholstery manufacturing and distribution facilities in Neosho, Missouri, improvements to our retail stores, new upholstery manufacturing capacity in Mexico, and technology upgrades. We maintainexpect capital expenditures to be in the range of $85 to 95 million for fiscal 2023, primarily related to improvements and expansion of our retail and Joybird stores, the completion of plant upgrades to our upholstery manufacturing and distribution facilities in Neosho, Missouri, and technology upgrades. We have no material contractual commitments outstanding for future capital expenditures.
•Cash used for acquisitions was $26.3 million, related to the acquisition of the Furnico manufacturing business in the United Kingdom and the Alabama, Chattanooga, Tennessee, and Long Island, New York retail businesses. Refer to Note 2, Acquisitions, for additional information.
•Cash provided from disposals of assets was $22.6 million, primarily related to sale-leaseback transactions for the buildings and related fixed assets of three retail stores.
During fiscal 2021, net cash used for investing activities was $40.7 million, primarily due to the following:
•Cash used for capital expenditures in the period was $38.0 million, which primarily related to spending on manufacturing machinery and equipment, improvements to select retail stores, costs for new production capacity in Mexico, and upgrades to our upholstered furniture manufacturing facility in Dayton, Tennessee.
•Cash used for acquisitions was $2.0 million, related to the acquisition of the Seattle, Washington retail business.
Financing Activities
On October 15, 2021, we entered into a new five-year $200 million unsecured revolving credit facility (the “Credit Facility”). Borrowings under the Credit Facility may be used by the Company for general corporate purposes. We may increase the size of the facility, either in the form of additional revolving commitments or new term loans, subject to the discretion of each lender to participate in such increase, up to an additional amount of $100 million. The Credit Facility will mature on October 15, 2026 and provides us the ability to extend the maturity date for two additional one-year periods, subject to the satisfaction of customary conditions. As of April 30, 2022, we have no borrowings outstanding under the Credit Facility.
The Credit Facility contains certain restrictive loan covenants, including, among others, financial covenants requiring a maximum consolidated net lease adjusted leverage ratio and a minimum consolidated fixed charge coverage ratio, as well as customary covenants limiting our ability to incur indebtedness, grant liens, make acquisitions, merge or consolidate, and dispose of certain assets. As of April 30, 2022, we were in compliance with our financial covenants under the Credit Facility. We believe our cash on hand, in addition to our available Credit Facility, will provide adequate liquidity for our business operations over the next 12 months.
The Credit Facility replaces our previous $150 million revolving credit facility, which had been secured primarily by all of our accounts receivable, inventory, cash depositdeposits, and securities accounts. Availability under the agreement fluctuates according to a borrowing base calculated on eligible accounts receivable and inventory. We amended this agreement on December 19, 2017, extending its maturity date to December 19, 2022. The credit agreement includes affirmative and negative covenants that apply under certain circumstances, including a fixed-charge coverage ratio requirement that applies when excess availability under the credit line is less than certain thresholds. In response to economic conditions resulting from COVID-19, to strengthen our financial position and maintain liquidity, the Company proactively borrowed $75.0 million from ourprevious revolving credit facility was terminated on October 15, 2021, and is no longer in the fourth quarter of 2020. At April 25, 2020, we were not subject to the fixed-charge coverage ratio requirement and had excess availability of $55.5 million of the $150.0 million credit commitment. Excess availability was lower than the total remaining credit commitment primarily due to lower eligible assets as of April 25, 2020, which were primarily lower eligible accounts receivable due to lower sales in the quarter as a result of the impact of COVID-19.effect.
Capital expenditures
During fiscal 2022, net cash used for fiscal 2020 were $46.0financing activities was $144.6 million, compared with $48.4 million for fiscal 2019. Capital expenditures were lower in fiscal 2020, primarily due to the eliminationfollowing:
•Our board of non-essential spending indirectors has authorized the fourth quarterrepurchase of Company stock and we spent $90.6 million during fiscal 20202022 to maintain liquidity in response to lower sales volume due to COVID-19. Fiscal year 2020 capital expendituresrepurchase 2.5 million shares.
•Cash paid for holdback payments made on prior-period acquisitions was $23.0 million, which primarily included manufacturing machinerycontingent consideration and equipment, upgradesguaranteed payments related to the acquisition of Joybird and guaranteed payments related to the acquisition of the Seattle, Washington retail business.
•Cash paid to our Dayton, Tennessee upholstered furniture manufacturing facility and improvements to select retail stores. We have no material contractual commitments outstanding for future capital expenditures. We expect capital expenditures to beshareholders in the range of $25 to $40 million for fiscal 2021, largely dependent on liquidity and scaled in response to the recovery of the business environment, economic conditions, and consumer demand for our products. Our fiscal 2021 capital spending will reflect essential maintenance spending, other projects as business conditions permit, and projects that have already begun, which will include plant upgrades to our upholstery manufacturing and distribution facilities in Dayton, Tennessee and Neosho, Missouri, technology upgrades and improvements to several of our retail stores.
quarterly dividends was $27.7 million. Our board of directors has sole authority to determine if and when we will declare future dividends and on what terms. As announced on March 29, 2020,We expect the June 2020 dividendboard to continue declaring regular quarterly cash dividends for the foreseeable future, but it may discontinue doing so at any time.
During fiscal 2021, net cash used for financing activities was eliminated to preserve near-term financial flexibility in response$141.1 million, primarily due to the impactfollowing:
•Cash payments of COVID-19. In accordance with$75.1 million on our long-term capital allocation strategy, we will seekpreviously held revolving credit facility.
•Cash paid to return valuerepurchase 1.1 million shares of Company stock was $44.2 million.
•Cash paid to our shareholders throughin quarterly dividends and share repurchases when it becomes appropriatewas $16.5 million.
•Cash paid in dividends to do so. Future cashour joint venture minority partners, resulting from the repatriation of dividends will depend onfrom our foreign earnings capital requirements, financial condition, excess availability under our credit agreement and other factors considered relevant by us and will be subject to final determination by our board of directors.
In addition to the items noted above,that we have taken swift action to conserve cash in the near term. Some of those actions include the furlough of approximately 70% of our workforce while our manufacturing and retail operations were temporarily closed, temporary 50% salary reductions for our executive team and 25% salary reductions for the rest of our salaried workforce, the temporary suspension of our 401(k) match and our share repurchase program. As of our filing date, our manufacturing facilities and stores are open and thus far we are pleased with consumer traction. In addition, the majority of our furloughed employees are expected to return to work by July 1, 2020. The temporary salary reductions instituted on March 29, 2020, ended and full base salaries were reinstated as of June 1, 2020, for all employees other than the executive officers of the Company. The 50% salary reductions for our executive officers remain in effect as of the date of this filing.no longer consider permanently reinvested, was $8.5 million.
We believe our cash flows from operations, present cash, cash equivalents and restricted cash balance of $263.5 million, short- and long-term investments
Exchange Rate Changes
Due to enhance returns on cash of $28.6 million, and current excess availability under our credit facility of $55.5 million, will be sufficient to fund our business needs, including fiscal 2021 contractual obligations of $266.5 million as presentedchanges in our contractual obligations table. Included inexchange rates, our cash, cash equivalents, and restricted cash at April 25, 2020, is $53.4decreased by $1.9 million held by foreign subsidiaries, a portion of which we have determined to be permanently reinvested.
The following table illustrates the main components of our cash flows:
|
| | | | | | | | |
| | Fiscal Year Ended |
| | (52 weeks) | | (52 weeks) |
(Amounts in thousands) | | 4/25/2020 | | 4/27/2019 |
Cash Flows Provided By (Used For) | | | | |
Net cash provided by operating activities | | $ | 164,242 |
| | $ | 150,745 |
|
Net cash used for investing activities | | (40,765 | ) | | (122,567 | ) |
Net cash provided by (used for) financing activities | | 9,408 |
| | (32,787 | ) |
Exchange rate changes | | (1,144 | ) | | (475 | ) |
Change in cash, cash equivalents and restricted cash | | $ | 131,741 |
| | $ | (5,084 | ) |
Operating Activities
During fiscal 2020, net cash provided by operating activities was $164.2 million. Our cash provided by operating activities was primarily attributable to net income generated during fiscal 2020 and a $29.7 million decrease in receivables driven by lower sales volume atfrom the end of the fiscal year due2021 to COVID-19, partially offset by a $18.4 million lower accrued compensation costs due to fiscal 2020 financial performance against incentive targets.
During fiscal 2019, net cash provided by operating activities was $150.7 million. Our cash provided by operating activities was primarily attributable to net income generated during fiscal 2019 as well as a $12.9 million increase in payroll and other compensation due to higher accrued incentive compensation costs that were paid in the first quarterend of fiscal 2020.
Investing Activities
year 2022. These changes impacted our cash balances held in Canada, Thailand, and the United Kingdom.
During fiscal
Contractual Obligations
Lease Obligations. 2020, net cash usedWe lease real estate for investing activities was $40.8 million, primarily due to $46.0 million usedretail stores, distribution centers, warehouses, plants, showrooms and office space and also have equipment leases for capital expenditures. This was partially offset by $11.3 million in proceeds from the disposal of assets primarily due to the sale of the Redlands upholstery facility in the third quarter of fiscal 2020. Our capital expenditures during the year primarily related to spending on manufacturing machinerytractors/trailers, IT and office equipment, upgrades to our Dayton, Tennessee upholstered furniture manufacturing facility and improvements to select retail stores. Spending was lower in fiscal 2020 than expected due to cancellation of non-essential capital expenditures in the fourth quarter due to COVID-19.
During fiscal 2019, net cash used for investing activities was $122.6 million, primarily due to $76.5 million used for acquisitions and $48.4 million used for capital expenditures. Our cash used for acquisitions during the period included the acquisition of the assets of two independent operators of La-Z-Boy Furniture Galleries® stores, one that operated nine stores and two warehouses in Arizona and one that operated one store in Massachusetts, as well as the acquisition of Joybird, an e-commerce retailer and manufacturer of upholstered furniture. Our capital expenditures during the year primarily related to spending on manufacturing machinery and equipment, construction of our new Innovation Center, upgrades to our Dayton, Tennessee upholstered furniture manufacturing facility, expansion of our England subsidiary's plant and construction of their new corporate office building, and relocation of one of our regional distribution centers.
Financing Activities
During fiscal 2020, net cash provided by financing activities was $9.4 million, which included a $75.0 million draw under our revolving credit facility, partially offset by $43.4 million used to repurchase shares of our common stock pursuant to the board's prior authorization and $25.1 million paid to our shareholders in quarterly dividends. Share repurchases under the board's prior authorization were temporarily halted to prioritize near-term financial flexibility in response to the impact of COVID-19.
During fiscal 2019, net cash used for financing activities was $32.8 million, which included $23.0 million used to repurchase our common stock pursuant to our share repurchase authorization and $23.5 million paid to our shareholders in quarterly dividends. This was partly offset by $13.9 million in cash received upon exercise of employee stock awards, net of shares withheld for taxes.
Our board of directors has authorized the repurchase of company stock.vehicles. As of April 25, 2020, 4.530, 2022, we had operating and finance lease payment obligations of $477.1 million shares remained availableand $0.5 million, respectively, with $86.6 million and $0.1 million, payable within 12 months, respectively. Refer to Note 6, Leases, to our consolidated financial statements for purchase pursuant to this authorization. The authorization has no expiration date. We repurchased 1.4 million shares during fiscal additional information.
2020
Purchase Obligations. We had purchase obligations of $267.9 million, all payable within 12 months, related to open purchase orders, primarily with foreign and domestic casegoods, leather, and fabric suppliers, which are generally cancellable if production has not begun.
Acquisition Payment Obligations. Consideration for a totalprior acquisitions may include future guaranteed payments and payments contingent on future performance. As of $43.4 million. As announced on March 29, 2020, share repurchases under the boardApril 30, 2022, we had future guaranteed payments and contingent payments related to our Joybird acquisition of directors’ prior authorization were temporarily halted to prioritize near-term financial flexibility in response to the impact of COVID-19. Reinstatement of a share repurchase program under the board’s prior authorization will depend on our earnings, capital requirements, financial condition and other factors that we consider to be relevant, such as the timing and extent of the economic recovery and the consumer demand for our products.$10.8 million with $5.0 million payable within 12 months.
Other
The following table summarizes our contractual obligations of the types specified as of April 25, 2020:
|
| | | | | | | | | | | | | | | | | | | | |
| | | | Payments Due by Period |
(Amounts in thousands) | | Total | | Less than 1 Year | | 1 - 3 Years | | 4 - 5 Years | | More than 5 Years |
Operating lease obligations | | $ | 378,549 |
| | $ | 75,500 |
| | $ | 120,328 |
| | $ | 81,715 |
| | $ | 101,006 |
|
Purchase obligations (1) | | 110,051 |
| | 110,051 |
| | — |
| | — |
| | — |
|
Debt obligations | | 75,000 |
| | 75,000 |
| | — |
| | — |
| | — |
|
Future guaranteed payments | | 21,200 |
| | 5,200 |
| | 11,000 |
| | 5,000 |
| | — |
|
Legal liability | | 583 |
| | 583 |
| | — |
| | — |
| | — |
|
Interest obligations | | 112 |
| | 112 |
| | — |
| | — |
| | — |
|
Capital lease obligations | | 13 |
| | 13 |
| | — |
| | — |
| | — |
|
Total contractual obligations | | $ | 585,508 |
| | $ | 266,459 |
| | $ | 131,328 |
| | $ | 86,715 |
| | $ | 101,006 |
|
| |
(1) | Related to open purchase orders, primarily with foreign and domestic casegoods, leather and fabric suppliers, which are generally cancellable if production has not begun. |
Our consolidated balance sheet as April 25, 202030, 2022 reflected a $1.0 million net liability for uncertain income tax positions. We do not expect that the net liability for uncertain income tax positions will significantly change within the next 12 months. The remaining balance will be settled or released as tax audits are effectively settled, statutes of limitation expire, or other new information becomes available.
We do not expect our continuing compliance with existing federal, state and local statutes dealing with protection of the environment to have a material effect on our capital expenditures, earnings, competitive position or liquidity.
Critical Accounting PoliciesEstimates
We prepare our consolidated financial statements in conformity with U.S. generally accepted accounting principles.principles ("US GAAP"). In some cases, these principles require management to make difficult and subjective judgments regarding uncertainties and, as a result, such estimates and assumptions may significantly impact our financial results and disclosures. We base our estimates on currently known facts and circumstances, prior experience and other assumptions we believe to be reasonable. We use our best judgment in valuing these estimates and may, as warranted, use external advice. Actual results could differ from these estimates, assumptions, and judgments and these differences could be significant. We make frequent comparisons throughout the year of actual experience to our assumptions to reduce the likelihood of significant adjustments. We record adjustments when differences are known. TheWe consider the following accounting estimates to be critical accounting policies affectas they require us to make assumptions that are uncertain at the time the estimate was made and changes to the estimate would have a material impact on our consolidated financial statements.
Revenue Recognition and Related Allowances
Revenues are recognized when control of the promised goods or services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those goods or services. We generate revenues primarily by manufacturing/importing and delivering upholstery and casegoods (wood) furniture products to independent furniture retailers, independently owned La-Z-Boy Furniture Galleries® stores or the end consumer. Each unit of furniture is a separate performance obligation, and we satisfy our performance obligation when control of our product is passed to our customer, which is the point in time that our customers are able to direct the use of and obtain substantially all of the remaining economic benefit of the goods or services.
The majority of our wholesale shipping agreements are freight-on-board shipping point and risk of loss transfers to our customer once the product is out of our control. Accordingly, revenue is recognized for product shipments on third-party carriers at the point in time that our product is loaded onto the third-party container or truck and that container or truck leaves our facility. For our imported products, we recognize revenue at the point in time that legal ownership is transferred, which may not occur until after the goods have passed through U.S. Customs. In all cases, this revenue includes amounts we bill to customers for freight charges, because we have elected to treat shipping activities that occur after the customer has obtained control of our product as a fulfillment cost rather than an additional promised service. Because of this election, we recognize revenue for shipping when control of our product passes to our customer, and the shipping costs are accrued when the freight revenue is recognized. Revenue for product shipments on company-owned trucks is recognized for the product and freight at the point in time that our product is delivered to our customer's location.
We recognize revenue for retail sales and online sales to the end consumer through our company-owned retail stores, www.la-z-boy.com or www.joybird.com once the end consumer has taken control of the furniture, at which point legal title has passed to them. This takes place when the product is delivered to the end consumer's home. Home delivery is not a promised service to our customer, and is not a separate performance obligation, because home delivery is a fulfillment activity as the costs are incurred as part of transferring our product to the end consumer. At the time the customer places an order through our company-owned retail stores or www.la-z-boy.com, we collect a deposit on a portion of the total merchandise price. We record this as a customer deposit, which is included in accrued expenses and other current liabilities on our consolidated balance sheet. The balance of the order is paid in full prior to delivery of the product. Once the order is taken through our company-owned retail stores or www.la-z-boy.com we recognize a contract asset and a corresponding deferred revenue liability for the difference between the total order and the deposit collected. The contract asset is included in other current assets on our consolidated balance sheet and the deferred revenue is included in accrued expenses and other current liabilities on our consolidated balance sheet. At the time the customer places an order through www.joybird.com, we collect the entire amount owed and record this as a customer deposit. Because the entire amount owed is collected at the time of the order, there is no contract asset recorded for Joybird sales.
At the time we recognize revenue, we make provisions for estimated refunds, product returns, and warranties, as well as other incentives that we may offer to customers. When estimating our incentives, we utilize either the expected value method or the most likely amount to determine the amount of variable consideration. We use either method depending on which method will provide the best estimate of the variable consideration, and we only include variable consideration when it is probable that there will not be a significant reversal in the amount of cumulative revenue recognized when the uncertainty associated with the variable consideration is subsequently resolved. Incentives offered to customers include cash discounts, rebates, advertising agreements and other sales incentive programs. Our sales incentives, including cash discounts and rebates, are recorded as a reduction to revenues. Service allowances are for a distinct good or service received from our customer and are recorded as a component of SG&A expense in our consolidated statement of income, and are not recorded as a reduction of revenue and are not considered variable consideration. We use substantial judgment based on the type of variable consideration or service allowance, historical experience and expected sales volume when estimating these provisions. Sales, value added, and other taxes we collect concurrent with revenue-producing activities are excluded from revenue. The expected costs associated with our warranties and service allowances are recognized as expense when our products are sold.
All orders are fulfilled within one year of order date, therefore we do not have any unfulfilled performance obligations. Additionally, we elected the practical expedient to not adjust the promised amount of consideration for the effects of a significant financing component because at contract inception we expect the period between when we transfer our product to our customer and when the customer pays for the product to be one year or less.
Trade accounts receivable arise from the sale of products on trade credit terms. On a quarterly basis, we review all significant accounts as to their past due balances, as well as collectability of the outstanding trade accounts receivable for possible write off. It is our policy to write off the accounts receivable against the allowance account when we deem the receivable to be
uncollectible. Additionally, we review orders from dealers that are significantly past due, and we ship product only when our ability to collect payment from our customer for the new order is probable.
Our allowance for credit losses reflects our best estimate of probable losses inherent in the trade accounts receivable balance. We determine the allowance based on known troubled accounts, historic experience, and other currently available evidence.
Long-Lived Assets
We review long-lived assets for impairment whenever events or changes in circumstances indicate that we may not be able to recover the carrying amount of an asset or asset group. Using either quoted market prices or an analysis of undiscounted projected future cash flows by asset groups, we determine whether there is any indicator of impairment requiring us to further assess the fair value of our long-lived assets. Our asset groups consist of our operating segments in our Upholstery reportable segment, our Casegoods segment, each of our retail stores, our Joybird® business and other corporate assets.
Indefinite-Lived Intangible Assets and Goodwill
We test intangible assets and goodwill for impairment on an annual basis in the fourth quarter of each fiscal year, and more frequently if events or changes in circumstances indicate that an asset might be impaired.
Indefinite-lived intangible assets include our American Drew trade name and the reacquired right to own and operate La-Z-Boy Furniture Galleries® stores we have acquired. We have amortizable intangible assets relatedPrior to our retail acquisitions, we licensed the exclusive right to own and operate
La-Z-Boy Furniture Galleries® stores (and to use the associated trademarks and trade name) in those markets to the acquisitiondealers whose assets we acquired, and we reacquired these rights when we purchased the dealers' other assets. The reacquired right to own and operate La-Z-Boy Furniture Galleries® stores are indefinite-lived because our retailer agreements are perpetual agreements that have no specific expiration date and no renewal options. A Retailer Agreement remains in effect as long as the independent retailer is not in default under the terms of the agreement.
Our goodwill relates to the acquisitions of La-Z-Boy Furniture Galleries® stores, the La-Z-Boy wholesale business in the United Kingdom and Ireland, which are primarily comprised of acquired customer relationships. We also have an amortizable trade name related to the Joybird® acquisition. We establish the fair value of our trade names and reacquired rights based upon the relief from royalty method. We establish the fair value of our other amortizable intangible assets based on the multi-period excess earnings method, a variant of the income approach, and also using the relief from royalty method.
Our goodwill relates to the acquisition of La-Z-Boy Furniture Galleries® stores and the La-Z-Boy wholesalemanufacturing business in the United Kingdom, and Ireland, along with the acquisition of Joybird®, an e-commerce retailer and manufacturer of upholstered furniture. The reporting unit for goodwill arising from retail store acquisitions is our Retail operating segment. The reporting unit for goodwill arising from the acquisition of the La-Z-Boy wholesale business in the United Kingdom and Ireland, the acquisition of the La-Z-Boy manufacturing business in the United Kingdom, and the acquisition of Joybird is each respective business.
We test indefinite-lived intangibles and goodwill for impairment on an annual basis in the fourth quarter of our fiscal year, or more frequently if events or changes in circumstances indicate that the carrying value might be impaired. We have the option to first assess qualitative factors in order to determine if it is more likely than not that the fair value of our intangible assets or reporting units are greater than their carrying value. If the qualitative assessment leads to a determination that the intangible asset/reporting unit’s fair value may be less than its carrying value, or if we elect to bypass the qualitative assessment altogether, we are required to perform a quantitative impairment test by calculating the fair value of the intangible asset/reporting unit and comparing the fair value with its associated carrying value. When we perform the quantitative test for indefinite-lived intangible assets, we establish the fair value of our indefinite-lived trade names and reacquired rights based upon the relief from royalty method, which requires the use of significant estimates and assumptions including forecasted sales growth and royalty rates. When we perform the quantitative test for goodwill, we establish the fair value for the reporting unit based on the discounted cash flows to determine if the fair value of our goodwill exceeds its carrying value.
Other Loss Reserves
We have various other loss exposures arising from the ordinary course of business, including inventory obsolescence, health insurance, litigation, environmental claims, insured and self-insured workers' compensation, restructuring charges, and product liabilities. Establishing loss reserves requires us to use estimates and management's judgment with respect to risk and ultimate liability. We use legal counsel or other experts, including actuaries as appropriate, to assist us in developing estimates. Due to the uncertainties and potential changes in facts and circumstances, additional charges related to these reserves could be required in the future.
We have various excess loss coverages for health insurance, auto, product liability and workers' compensation liabilities. Our deductibles generally do not exceed $1.5 million.
Income Taxes
We use the asset and liability method to account for income taxes. We recognize deferred tax assets and liabilities based on the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. We measure deferred tax assets and liabilities using enacted tax rates in effect for the yearapproach in which we expectutilize a discounted cash flow model. This approach requires the use of significant estimates and assumptions including forecasted sales growth, operating income projections, and discount rates and changes in these assumptions may materially impact our fair value assessment. Refer to recover or settle those temporary differences. When we record deferred tax assets, we are required to estimate, based on forecasts of taxable earnings in the relevant tax jurisdiction, whether we are more likely than not to recover them. In making judgments about realizing the value ofNote 7, Goodwill and Other Intangible Assets, for further information regarding our deferred tax assets, we consider historic and projected future operating results, the eligible carry-forward period, tax law changes and other relevant considerations.fiscal 2022 impairment testing.
Product Warranties
We account for product warranties by accruing an estimated liability when we recognize revenue on the sale of warrantied product. We estimate future warranty claims on product sales based on claim experience and any additional anticipated future costs on previously sold product.periodically make adjustments to reflect changes in actual experience. We incorporate repair costs in our liability estimates, including materials, labor, and overhead amounts necessary to perform repairs, and any costs associated with delivering repaired product to our customers and consumers. We use considerable judgment in making our estimates. Weestimates and record differences between our estimated and actual costs when the differences are known.
Stock-Based Compensation
We measure stock-based compensation cost for equity-based awards on the grant date based on the awards' fair value and recognize expense over the vesting period. We measure stock-based compensation cost for liability-based awards on the grant date based on the awards' fair value and recognize expense over the vesting period. We remeasure the liability for these awards and adjust their fair value at the end of each reporting period until paid. We recognize compensation cost for stock-based awards that vest based on performance conditions ratably over the vesting periods when the vesting of such awards becomes probable. Determining the probability of award vesting requires judgment, including assumptions about future operating performance. While the assumptions we use to calculate and account for stock-based compensation awards represent management's best estimates, these estimates involve inherent uncertainties and the application of our management's best judgment. As a result, if we revise our assumptions and estimates, our stock-based compensation expense could be materially different in the future.
We estimate the fair value of each option grant using a Black-Scholes option-pricing model. We estimate expected volatility based on the historic volatility of our common shares. We estimate the average expected life using the contractual term of the stock option and expected employee exercise and post-vesting employment termination trends. We base the risk-free rate on U.S. Treasury issues with a term equal to the expected life assumed at the date of grant. We estimatehave elected to recognize forfeitures atas an adjustment to compensation expense in the date of grant based on historic experience.same period as the forfeitures occur.
We estimate the fair value of each performance award grant that vests based on a market condition using a Monte Carlo valuation model. The Monte Carlo model incorporates more complex variables than closed-form models such as the Black-ScholesBlack-
Scholes option valuation model used for option grants. The Monte Carlo valuation model simulates a distribution of stock prices to yield an expected distribution of stock prices over the remaining performance period. The stock-paths are simulated using volatilities calculated with historical information using data from a look-back period that is equal to the vesting period. The model assumes a zero-coupon, risk-free interest rate with a term equal to the vesting period. The simulations are repeated many times and the mean of the discounted values is calculated as the grant date fair value for the award. The final payout of the award as calculated by the model is then discounted back to the grant date using the risk-free interest rate.
Both the Monte Carlo and Black-Scholes methodologies are based, in part, on inputs for which there are little or no observable market data, requiring us to develop our own assumptions. Inherent in both of these models are assumptions related to expected stock-price volatility, expected life, risk-free interest rate, and dividend yield.
Recent Accounting Pronouncements
See Note 1, Accounting Policies, to the condensedour consolidated financial statements included in this Form 10-K for a discussion of recently adopted accounting standards and other new accounting standards.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
While we had no variable rate borrowings at April 25, 2020,30, 2022, we could be exposed to market risk from changes in risk-free interest rates if we incur variable rate debt in the future. Based on our current and expected levels of exposed liabilities, management estimates that a one percentage point change in interest rates would not have had a material impact on our results of operations for fiscal 2020.2022.
We are exposed to market risk from changes in the value of foreign currencies primarily related to our manufacturing facilities in Mexico, our wholesale and retail businesses in Canada, our wholesale businessand manufacturing businesses in the United Kingdom, and our majority-owned joint ventures in Thailand. In Mexico, we pay wages and other local expenses in Mexican Pesos. In our Canadian wholesale business, we pay wages and other local expenses in Canadian Dollars. We recognize sales and pay wages and other
local expenses related to our wholesale businessand manufacturing businesses in the United Kingdom in Great British Pounds, and our Canadian retail business in Canadian Dollars. In Thailand, we pay wages and other local expenses in the Thai Baht. Nonetheless, gains and losses resulting from market changes in the value of foreign currencies have not had and are not currently expected to have a material effect on our consolidated results of operations. A decrease in the value of foreign currencies in relation to the U.S. Dollar could impact the profitability of some of our vendors and translate into higher prices from our suppliers, but we believe that, in that event, our competitors would experience a similar impact.
We are exposed to market risk with respect to commodity and transportation costs, principally related to commodities we use in producing our products, including steel, wood and polyurethane foam, in addition to transportation costs for delivering our products. As commodity prices and transportation costs rise, we determine whether a price increase to our customers to offset these costs is warranted. To the extent that an increase in these costs would have a material impact on our results of operations, we believe that our competitors would experience a similar impact.
We are exposed to market risk with respect to duties and tariffs assessed on raw materials, component parts, and finished goods we import into countries where we operate. Additionally, we are exposed to duties and tariffs on our finished goods that we export from our assembly plants to other countries. As these tariffs and duties increase, we determine whether a price increase to our customers to offset these costs is warranted. To the extent that an increase in these costs would have a material impact on our results of operations, we believe that our competitors would experience a similar impact. Conversely, if certain tariffs are eliminated or reduced, we may face additional competition from foreign manufacturers entering the United States market and from domestic retailers who rely on imported goods, which could put pressure on our prices and may adversely impact our result of operations.
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
Management's Report to Our Shareholders
Management's Responsibility for Financial Information
Management is responsible for the consistency, integrity and preparation of the information contained in this Annual Report on Form 10-K. The consolidated financial statements and other information contained in this Annual Report on Form 10-K have been prepared in accordance with accounting principles generally accepted in the United States of America and include necessary judgments and estimates by management.
To fulfill our responsibility, we maintain comprehensive systems of internal control designed to provide reasonable assurance that assets are safeguarded and transactions are executed in accordance with established procedures. The concept of reasonable assurance is based upon recognition that the cost of the controls should not exceed the benefit derived. We believe our systems of internal control provide this reasonable assurance.
The board of directors exercised its oversight role with respect to our systems of internal control primarily through its audit committee, which is comprised of independent directors. The committee oversees our systems of internal control, accounting practices, financial reporting and audits to assess whether their quality, integrity, and objectivity are sufficient to protect shareholders' investments.
In addition, our consolidated financial statements have been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, whose report also appears in this Annual Report on Form 10-K.
Management's Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as that term is defined in Rule 13a-15(f) of the Exchange Act. Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the effectiveness of our internal controls over financial reporting based upon the framework in "Internal Control—Integrated Framework"Framework (2013)" set forth by the Committee of Sponsoring Organizations of the Treadway Commission in 2013.Commission. Based on that evaluation, our management concluded that our internal control over financial reporting was effective as of April 25, 2020.30, 2022. PricewaterhouseCoopers LLP, an independent registered public accounting firm, audited the effectiveness of the Company's internal control over financial reporting as of April 25, 2020,30, 2022, as stated in its report which appears herein.
Report of Independent Registered Public Accounting Firm
To the Board of Directors and Shareholders of La-Z-Boy Incorporated
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheet of La-Z-Boy Incorporated and its subsidiaries(the (the “Company”) as of April 25, 202030, 2022 and April 27, 2019,24, 2021, and the related consolidated statements of income, of comprehensive income, of changes in equity and of cash flows for each of the three years in the period ended April 25, 2020,30, 2022, including the related notes and schedule of valuation and qualifying accounts for each of the financial statement schedule listedthree years in the indexperiod ended April 30, 2022 appearing under Item 15(a)(2)16 (collectively referred to as the “consolidated financial statements”).We also have audited the Company's internal control over financial reporting as of April 25, 2020,30, 2022, based on criteria established in Internal Control - Integrated Framework(2013)issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
In our opinion, the consolidatedfinancial statements referred to above present fairly, in all material respects, the financial position of the Company as of April 25, 202030, 2022 and April 27, 2019, 24, 2021, and the results of its operations and itscash flows for each of the three years in the period ended April 25, 202030, 2022 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of April 25, 2020,30, 2022, based on criteria established in Internal Control - Integrated Framework(2013)issued by the COSO.
ChangesChange in Accounting PrinciplesPrinciple
As discussed in Note 16 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in fiscal 2020 and revenue from contracts with customers in fiscal 2019.2020.
Basis for Opinions
The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management'sManagement’s Report on Internal Control over Financial Reporting. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidatedfinancial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audits of the consolidatedfinancial statements included performing procedures to assess the risks of material misstatement of the consolidatedfinancial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidatedfinancial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidatedfinancial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.
Goodwill Impairment Assessment - Joybird Reporting UnitAccrued Product Warranties for the Wholesale Segment
As described in Notes 1 and 7Note 12 to the consolidated financial statements, the Company’s consolidated goodwill balance was $161.0 million as of April 25, 2020,30, 2022, the Company had accrued product warranties of $27 million, of which the Wholesale segment comprises a significant portion. Management accrues an estimated liability for product warranties when revenue is recognized on the sale of warrantied products. Management estimates future warranty claims on product sales based on historical claims experience and periodically adjusts the goodwillprovision to reflect changes in actual experience. The liability estimate incorporates repair costs, including materials, labor and overhead amounts necessary to perform repairs, and any costs associated with delivering the Corporate and Other reporting segment was $55.4 million, which is inclusive of the Joybird reporting unit. The Company tests goodwill for impairment on an annual basis in the fourth quarter of its fiscal year, or more frequently if events or changes in circumstances indicate that the carrying value of goodwill may be impaired. In connection with its annual assessment, management recorded a non-cash pretax impairment charge of $26.9 millionrepaired product to reduce the carrying value of the Joybird goodwill to its fair value. Management applies the income approach using discounted future cash flows to estimate the fair value of the Joybird reporting unit. Estimating future cash flows requires management to make significant assumptions and to apply judgment to project future revenues based on estimated short and long-term growth rates and estimates of future operating margins. Significant judgment is also involved in selecting the appropriate discount rate to be applied to the projected future cash flows.customers.
The principal considerations for our determination that performing procedures relating to the goodwill impairment assessment ofaccrued product warranties for the Joybird reporting unitWholesale segment is a critical audit matter are there was(i) the significant judgment by management when developing the fair value of the reporting unit. This in turn led toaccrual and (ii) a high degree of auditor judgment, subjectivity and effort in performing procedures relating to evaluate management’s significant assumptions, including short and long-term revenue growth rates, future operating margins,the estimation methodology and the discount rate. In addition,applicability of historical cost of materials and labor used in the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.methodology.
Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s annual goodwill impairment assessment, including controls over the valuation ofaccrued product warranties for the Company’s reporting units.Wholesale segment. These procedures also included, among others, testing management’s process for developing the fair value estimate of the Joybird reporting unit; evaluating the appropriateness of the discounted cash flow model; testingestimation methodology applied in the completeness, accuracy, and relevanceaccrual, evaluating the applicability of the underlying datahistorical cost of materials and labor used in the model;methodology, and evaluatingtesting the significant assumptions used by management, including the shorthistorical cost of materials and long-term revenue growth rates, future operating margins, and the discount rate. Evaluating management’s assumptions related to short and long-term revenue growth rates and future operating margins involved evaluating whether the assumptions used by management were reasonable considering (i) the current and past performance of the reporting unit; (ii) the consistency with external market and industry data; and (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the evaluation of the Company’s discounted cash flow model and certain significant assumptions, including the discount rate.labor.
/s/ PricewaterhouseCoopers LLP
Detroit, Michigan
June 23, 202021, 2022
We have served as the Company’s auditor since 1968.
LA-Z-BOY INCORPORATED
CONSOLIDATED STATEMENT OF INCOME | | | | Fiscal Year Ended | | Fiscal Year Ended |
| | (52 weeks) | | (52 weeks) | | (52 weeks) | | (53 weeks) | | (52 weeks) | | (52 weeks) |
(Amounts in thousands, except per share data) | | 4/25/2020 | | 4/27/2019 | | 4/28/2018 | (Amounts in thousands, except per share data) | | 4/30/2022 | | 4/24/2021 | | 4/25/2020 |
Sales | | $ | 1,703,982 |
| | $ | 1,745,401 |
| | $ | 1,583,947 |
| Sales | | $ | 2,356,811 | | | $ | 1,734,244 | | | $ | 1,703,982 | |
Cost of sales | | 982,537 |
| | 1,042,831 |
| | 961,200 |
| Cost of sales | | 1,440,842 | | | 993,984 | | | 982,537 | |
Gross profit | | 721,445 |
| | 702,570 |
| | 622,747 |
| Gross profit | | 915,969 | | | 740,260 | | | 721,445 | |
Selling, general and administrative expense | | 575,821 |
| | 572,896 |
| | 493,378 |
| Selling, general and administrative expense | | 709,213 | | | 603,524 | | | 575,821 | |
Goodwill impairment | | 26,862 |
| | — |
| | — |
| Goodwill impairment | | — | | | — | | | 26,862 | |
Operating income | | 118,762 |
| | 129,674 |
| | 129,369 |
| Operating income | | 206,756 | | | 136,736 | | | 118,762 | |
Interest expense | | (1,291 | ) | | (1,542 | ) | | (538 | ) | Interest expense | | (895) | | | (1,390) | | | (1,291) | |
Interest income | | 2,785 |
| | 2,103 |
| | 1,709 |
| Interest income | | 1,338 | | | 1,101 | | | 2,785 | |
Pension termination refund (charge) | | 1,900 |
| | (32,671 | ) | | — |
| |
Other expense, net | | (6,983 | ) | | (2,237 | ) | | (1,650 | ) | |
| Other income (expense), net | | Other income (expense), net | | (1,708) | | | 9,466 | | | (5,083) | |
Income before income taxes | | 115,173 |
| | 95,327 |
| | 128,890 |
| Income before income taxes | | 205,491 | | | 145,913 | | | 115,173 | |
Income tax expense | | 36,189 |
| | 25,186 |
| | 47,295 |
| Income tax expense | | 53,163 | | | 38,384 | | | 36,189 | |
Net income | | 78,984 |
| | 70,141 |
| | 81,595 |
| Net income | | 152,328 | | | 107,529 | | | 78,984 | |
Net income attributable to noncontrolling interests | | (1,515 | ) | | (1,567 | ) | | (729 | ) | Net income attributable to noncontrolling interests | | (2,311) | | | (1,068) | | | (1,515) | |
Net income attributable to La-Z-Boy Incorporated | | $ | 77,469 |
| | $ | 68,574 |
| | $ | 80,866 |
| Net income attributable to La-Z-Boy Incorporated | | $ | 150,017 | | | $ | 106,461 | | | $ | 77,469 | |
| | | | | | | | | | | | |
Basic weighted average common shares | | 46,399 |
| | 46,828 |
| | 47,621 |
| Basic weighted average common shares | | 44,023 | | | 45,983 | | | 46,399 | |
Basic net income attributable to La-Z-Boy Incorporated per share | | $ | 1.67 |
| | $ | 1.46 |
| | $ | 1.69 |
| Basic net income attributable to La-Z-Boy Incorporated per share | | $ | 3.41 | | | $ | 2.31 | | | $ | 1.67 | |
| | | | | | | |
Diluted weighted average common shares | | 46,736 |
| | 47,333 |
| | 48,135 |
| Diluted weighted average common shares | | 44,294 | | | 46,367 | | | 46,736 | |
Diluted net income attributable to La-Z-Boy Incorporated per share | | $ | 1.66 |
| | $ | 1.44 |
| | $ | 1.67 |
| Diluted net income attributable to La-Z-Boy Incorporated per share | | $ | 3.39 | | | $ | 2.30 | | | $ | 1.66 | |
The accompanying Notes to Consolidated Financial Statements are an integral part of these statements.