Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

þ

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended March 31, 2023

OR

For the fiscal year ended March 31, 2016
or
¨

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For transition period from to FOR THE TRANSITION PERIOD FROM TO


Commission file number 0-5734

File Number 000-5734

AGILYSYS, INC.

(Exact name of registrantRegistrant as specified in its charter)

Charter)

Ohio

Delaware

34-0907152

(State or other jurisdiction of

incorporation or organizationorganization)

(I.R.S. Employer

Identification No.)

1000 Windward Concourse, Suite 250

Alpharetta, Georgia

30005

425 Walnut Street, Suite 1800, Cincinnati, Ohio45,202

(Address of principal executive offices)

(Zip Code)


Registrant's

Registrant’s telephone number, including area code: (770) (770) 810-7800

Securities registered pursuant to Section 12(b) of the Act:


Title of each class

Trading
Symbol(s)


Name of each exchange on which registered

Common Shares,Stock, without par value

The NASDAQ Stock

AGYS

Nasdaq Global Market LLC


Securities registered pursuant to Section 12(g) of the Act: None


Indicate by check mark if the registrantRegistrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ¨     No þ


YES No

Indicate by check mark if the registrantRegistrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ¨     No þ


YES ☐ No

Indicate by check mark whether the registrantRegistrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrantRegistrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ  No ¨


Yes ☒ NO

Indicate by check mark whether the registrantRegistrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrantRegistrant was required to submit and post such files). Yes ¨ No ¨


Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  ¨

Yes NO

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):


Large accelerated filer ¨    Accelerated filer þNon-accelerated filer ¨

Large Accelerated filer

Accelerated filer

Non-Accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, ¨

(Doindicate by check mark if the registrant has elected not check if a smaller reporting company)

to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨   No þ


YES NO

The aggregate market value of Common Shares held by non-affiliates as of JuneSeptember 30, 20152022, was $134,876,553.


As$868,707,955.

The number of shares of Registrant’s Common Stock outstanding as of May 27, 2016, 22,942,231 shares of the registrant's common stock were outstanding.




12, 2023 was 25,336,098.

DOCUMENTS INCORPORATED BY REFERENCE


Portions of the registrant's definitive Proxy Statement to be used in connection with its 20162023 Annual Meeting of Shareholders are incorporated by reference into Part III of this Form 10-K.





AGILYSYS, INC.

Annual Report on Form 10-K

Year Ended March 31, 2016


2023

Table of Contents

Page

PART I

ITEM 1.

Business

ITEM 1A.

Risk Factors

13

ITEM 1B.

Unresolved Staff Comments

20

ITEM 2.

Properties

20

ITEM 3.

Legal Proceedings

21

ITEM 4.

Mine Safety Disclosures

21

PART II

22

ITEM 5.

Market for Registrant'sRegistrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities

22

ITEM 6.

Selected Financial Data

[Reserved]

23

ITEM 7.

Management's

Management’s Discussion and Analysis of Financial Condition and Results of Operations

24

ITEM 7A.

Quantitative and Qualitative Disclosures about Market Risk

35

ITEM 8.

Financial Statements and Supplementary Data

36

ITEM 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

64

ITEM 9A.

Controls and Procedures

64

ITEM 9B.

Other Information

64

ITEM 9C.

Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

64

PART III

PART III

65

ITEM 10.

Directors, Executive Officers and Corporate Governance

65

ITEM 11.

Executive Compensation

65

ITEM 12.

Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters

65

ITEM 13.

Certain Relationships and Related Transactions, and Director Independence

65

ITEM 14.

Principal Accountant Fees and Services

65

PART IV

66

ITEM 15.

Exhibits and Financial StatementsStatement Schedules

66

SIGNATURES

70




Forward Looking Information


2


This Annual Report and other publicly available documents, including the documents incorporated herein and therein by reference, contain, and our officers and representatives may from time to time make, "forward-looking statements"“forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, statements related to our current expectations, the performance of our business, our financial results, our liquidity and capital resources and other non-historical statements. Forward-looking statements can be identified by words such as: "anticipate," "intend," "plan," "goal," "seek," "believe," "project," "estimate," "expect," "strategy," "future," "likely," "may," "should," "will"“anticipate,” “intend,” “plan,” “goal,” “seek,” “believe,” “project,” “estimate,” “expect,” “strategy,” “future,” “likely,” “may,” “should,” “will” and similar references to future periods. TheseForward-looking statements are not guaranteesneither historical facts nor assurances of future performanceperformance. Instead, they are based only on our current beliefs, expectations and involveassumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks uncertainties, and assumptionschanges in circumstances that are difficult to predict. These statementspredict, and in many cases, are basedoutside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Therefore, you should not rely on management's current expectations, intentions, or beliefs and are subject to a numberany of these forward-looking statements. Important factors assumptions, and uncertainties that could cause our actual results and financial condition to differ materially from those describedindicated in the forward-looking statements. Factors that could cause or contributestatements include, among others, our ability to such differences or that might otherwise impactachieve operational efficiencies and meet customer demand for products and services as well as the business includeother risks identified in the risk factors set forth in Item 1A of this Annual Report. Any forward-looking statement made by us in this Annual Report is based only on information currently available to us and speaks only as of the date on which it is made. We undertake no obligation to publicly update any such factorforward-looking statement made in this Annual Report or any other forward-looking statement that may be made from time to publicly announce the results of any revisions to any forward-looking statements contained hereintime, whether written or oral, whether as a result of new information, future events, or otherwise.





3


Part I


Item 1. Business.


Overview

Agilysys ishas been a leading technology company that provides innovativeleader in hospitality software for more than 40 years, delivering innovative state-of-the-art cloud-native SaaS and on-premise solutions for hotels, resorts and cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company’s software solutions include point-of-sale (POS), property management (PMS), inventory and procurement, workforce management, analytics, document managementpayments, and mobile and wireless solutions and services to the hospitality industry. Our solutions and services allow property managers to better connect, interact and transact with their customersrelated applications that manage and enhance their customer relationships by streamlining operations, improving efficiency, increasingthe entire guest recruitmentjourney. Agilysys also is known for its world-class customer-centric service. Many of the top hospitality companies around the world use Agilysys solutions to improve guest loyalty, drive revenue growth, and wallet share, and enhancing the overall guest experience. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of our consolidated revenue is derived from contract support, maintenance and subscription services.


We operate throughoutincrease operational efficiencies. Agilysys operates across North America, Europe, the Middle East, Asia-Pacific, and Asia,India, with corporate services locatedheadquarters in Alpharetta, GA, and offices in Singapore, Hong Kong, Malaysia andGA.

The Company has just one reportable segment serving the Philippines.


The sales of our Retail Solutions Group (RSG) business and United Kingdom business entity (UK entity) each represented a disposal of a component of an entity. As such, the operating results of RSG and the UK entity have been reported as a component of discontinued operations in the Consolidated Statement of Operations and the Consolidated Statement of Cash Flows for the twelve months ended March 31, 2014.

global hospitality industry.

Our principal executive offices are located at 425 Walnut Street, Suite 1800, Cincinnati, Ohio, 45202 and our corporate services are located at 1000 Windward Concourse, Suite 250, Alpharetta, Georgia, 30005.


Reference herein to any particular year or quarter refers to periods within our fiscal year ended March 31. For example, fiscal 20162023 refers to the fiscal year ended March 31, 2016.


2023.

History and Significant Events


Organized in 1963 as Pioneer-Standard Electronics, Inc., an Ohio corporation, we began operations as a distributor of electronic components and, later, enterprise computer solutions. Exiting the former business in fiscal 2003 with the sale of our Industrial Electronic Division, we used the proceeds to reduce debt and fund growth of our enterprise solutions business and acquirebusiness. This included acquiring businesses focused on higher-margin and more specialized solutions for the hospitality and retail industries. At the same time, we changed our name to Agilysys, Inc.


In fiscal 2004, we acquired Kyrus Corporation and became the leading provider of IBM retail solutions and services in the supermarket, chain drug, general retail, and hospitality segments. In that same year, the acquisition of Inter-American Data, Inc., which allowed us to become the leading developer and provider of technology solutions for hotel property management and inventory management in the casino and resort industries.


In calendarfiscal 2007, we divested KeyLink Systems and exited the enterprise computer distribution business. We used the proceeds from that sale to return cash to shareholders and fund a number of acquisitions that broadened our solutions and capabilities portfolios. We acquired InfoGenesis, andInc., Visual One Systems Corp. and Eatec Corporation in calendar 2007,fiscal 2008, significantly expanding our specialized offerings to the hospitality industry through enterprise-class POS, PMS and inventory and procurement software solutions tailored for a variety of applications in cruise, golf, spa, gaming, lodging, resort and catering. These offerings feature highly intuitive, secure and robust solutions, easily scalable across multiple departments or property locations. In fiscal 2008, we began reporting three primary operating segments: Hospitality Solutions Group (HSG), Retail Solutions Group (RSG) and Technology Solutions Group (TSG).


In fiscal 2012, we sold our TSG segmentIT solutions business and restructured our business model to focus on higher-margin, profitable growth opportunities in the hospitality and retail sectors. We also reduced our real-estate footprint and lowered overhead costs by relocating corporate services from Solon, Ohio to Alpharetta, Georgia, thus moving our senior management team closer to our remaining operating units.


On June 10, 2013,

In fiscal 2014, we acquired the assets of TimeManagement Corporation, a privately-owned Minneapolis-based provider of enterprise-wide softwaresold our retail solutions and service solutions that streamline workforce management environments for hospitality operators.



On July 1, 2013, we completed the sale of our RSGservices business to Kyrus Solutions, Inc. (Kyrus), an affiliate of Clearlake Capital Group, L.P. Following completion of the transaction, our business focused exclusively on hospitality solutions and the growth opportunities in the hospitality market.

On March 31, 2014,

In fiscal 2018, we completed the sale ofopened a software development center in Chennai, India, to supplement our United Kingdom business entity (UK entity)product development efforts.

We converted to Verteda Limited (Verteda), led by the Company’s former European management team. In connection with the sale, we have entered into a multi-year distribution agreement, whereby Verteda distributes certain Agilysys products within the U.K. marketplace. We continue to manage all property management system accounts as well as key global accountsDelaware corporation in the EMEA market.


February 2022.

Today, we are focused on providing state-of-the-art, end-to-end solutions that enhance guest and staff experiences and allow our customers to promote their respective brands. We help our customers win the guest recruitment battle and, in turn, grow revenue, reduce costs and increase efficiency. This is accomplished by developing and deploying intuitiveinnovative solutions that increase data speed and accuracy, integrate with other enterprise systems and create a common infrastructure for managing guest data thereby enabling more effective management, intelligent upselling, reduced shrinkage, improved brand recognition and better control of the customerguest relationship.

4


Our strategy is to increase the proportion of revenue we derive from subscription services, cloud applications, ongoing support and maintenance agreements, software as a subscription services, cloud applications and professional services.


Products, Support and Professional Services


We are a leading developer and marketer of software enabledsoftware-enabled solutions and services to the hospitality industry, including:including software solutions fully integrated with third party hardware and software products; support, maintenanceoperating systems; subscription and subscription services;maintenance; and professional services. Areas of specialization are point-of-sale,point of sale, property management, inventory and procurement, workforce management, and mobile and wirelessa broad range of solutions designed to streamline operations, improve efficiency and enhancethat support the guest experience.


ecosystem of these core solutions.

We present revenue and costs of goods sold in three categories:

Products

Subscription and maintenance
Products (hardware and software)
Support, maintenance and subscription services
Professional services

Total revenue from continuing operations for these three specific areas is as follows:

 Year ended March 31,
 (In thousands)201620152014
Products$41,445
$31,846
$34,629
Support, maintenance and subscription services60,104
56,013
53,169
Professional services18,817
15,655
13,463
 Total$120,366
$103,514
$101,261

 

 

Year ended March 31,

 

(In thousands)

 

2023

 

 

2022

 

 

2021

 

Products

 

$

43,638

 

 

$

35,956

 

 

$

26,714

 

Subscription and maintenance

 

 

118,285

 

 

 

98,958

 

 

 

88,565

 

Professional services

 

 

36,142

 

 

 

27,722

 

 

 

21,897

 

Total

 

$

198,065

 

 

$

162,636

 

 

$

137,176

 

Products:


The hospitality industry has long been focused on operating an end-to-end business, but Products revenue is comprised of revenue from the technology vendors that serviced the industry have been focused on product-centric solutions that make use of a high numbersale of software modulesalong with third party hardware and operating silos. We have evolvedsystems. Software sales include up front revenue for licensing our approachsolutions on a perpetual basis. Software sales are driven by our solutions’ ability to help customers meet the industrydemands of their guests and improve operating efficiencies. Our software revenue is also driven by the ability of our customers to an integrated "platform" centricconfigure our solutions for Lodging, Food & Beverage and Payments applications that looks to leverage the entire business, by investing in the development of an web services oriented architecture enterprise platform. Our rGuest™ platform is aimed at transitioning our product and services offerings to better address thetheir specific needs of hospitality operators as they focus on building better connections with guests, pre-, during and post-visit. The rGuest platform facilitates an end-to-end solution that helps our customers improve guest services, increase top-line performance and reduce operating costs, which leads to opportunities for higher profitability. Our next-generation of products and services are aimed at helping hospitality operators recruit customers into their facilities, increase their wallet share from each customer and improve the overall guest experience from the initial customer touch point through the post-visit experience.

Our proprietary product suite is comprised of:







The rGuest platform underlies our industry leading hospitality solutions that are being introduced to operators of all sizes and with varying needs. The rGuest platform is designed to run as a Software as a Service (“SaaS”)-based platform on the public cloud, private cloud, on-premise, or in a hybrid configuration where the infrastructure may be above premise but the data resides on premise. rGuest’s architecture seamlessly functions as well for a multi-property customer as it does for a single property.

The rGuest enterprise platform helps operators more efficiently manage their business and grow their sales by:

Identifying and tracking guest profile and behavior so that it may be used to create effective loyalty programs and the right promotionsrobust catalog of integrations we offer to third party solutions. Our software solutions require varying form factors of third party hardware and offersoperating systems to ensure the best guest experience while ensuring the property extracts the maximum wallet share from each customer;
Enabling historical analysis of data;
Allowing for real-time management through mobile and web interfaces for immediate remediation of business and guest related issues;
Creating a framework for core services for the delivery of business applications faster with the critical benefit of having fewer moving parts to manage;
Ensuring that all new rGuest modules will be written on top of the rGuest platform to create a common look/feel, functions and usage paradigms and reduce the overhead of managing and learning multiple systems, and,
Providing for easy integration with other hospitality management systems;
Incorporating key infrastructure design elementsoperate, such as global and multi-language support, regulatory compliance and security, including authentication, authorization, encryption, tokenization, handling of payment & PII information and overall application data and user security.

Our rGuest product suite is designed to maximize the insight and value available in “big data” by:

Identifying the right data and determining how to best use it;
Empowering users to be capable of both working with new technologies and of interpreting the data to find meaningful business insights;
Creating data access and connectivity across the majority of customer touch points;
Providing an IT platform that can adapt to changes in the landscape in an efficient manner;
Working across functions organizational challenges and finding ways of collaborating across functions and businesses; and,
Implementing the highest levels of security to ensure data protection

The rGuest platform currently includes the following in-market solutions:

rGuest® Stay is the company’s groundbreaking cloud-based property management system that optimizes operational efficiency, increases revenue and enhances guest service. rGuest Stay is currently generally available for limited service and select service hotels and chains.

rGuest Stay is an innovative web-based property management system built using the revolutionary Agilysys rGuest hospitality platform. The guest-centric PMS leverages a standards-based solution on an open architecture with public APIs to enable richly integrated applications delivered from Agilysys, its partners and customers. rGuest Stay offers powerful capabilities for multi-property operations. Managers can view guest profiles, history and reservations, as well as room availability and operational reports, seamlessly across multiple properties.
Focused on improving revenue and streamlining operations, rGuest Stay is designed to enable hotels to gather and analyze guest information that can be used to create loyalty-generating offers and increase guest wallet share. In addition, running natively in a browser on both desktop and tablet devices, it delivers real-time operating metrics so that hotels can more accurately forecast demand and scale guest services accordingly.
To help improve property operations, rGuest Stay offers a next-generation housekeeping optimization engine built using the included rGuest workflow engine that assigns staff resources to balance guest needs and operational efficiency. In addition, its intuitive user interface and online help functionality reduce team training time and ensure superior guest service with rapid solution ROI.




rGuest Buy is an enterprise-class self-service, and customer-facing point of sale solution for the hospitality industry. It is ideal for food & beverage venues such as Grab N Go, corporate cafeterias and food courts. It includes self-service “order and pay” kiosks, and kitchen workflow management systems. rGuest Buy is currently available in limited release.

rGuest Buy’s intuitive customer-facing order and pay experiences transfer the control and convenience to the end user. The self-service components reduce on-site labor needed to manage venue operations, while improving customer throughput, check size, order accuracy, customer experience and satisfaction. The platform-driven and cloud-based solution allows for easy deployments and management at scale resulting in a lowered overall cost of ownership.

rGuest Buy offers:

Extensibility & partner ecosystem: The technology architecture allows for rich data integrations for all Agilysys products (InfoGenesis, rGuest Pay, rGuest Analyze, etc.), as well as easy integrations for a partner development ecosystem, and customer applications.

“Self-managed” Cloud Solution: Fully managed cloud solution pushes latest releases, patches and features automatically to all rGuest Buy devices at the property. This ensures quicker support turn-around times, zero on-site IT resources for maintenance, robust security and uptimes.

“Always on” Business - No offline interruptions: rGuest Buy offers “always-on” customer experience with robust network tolerance and offline capabilities.

Manage at Scale: rGuest Buy allows to map a complex business structure in an intuitive way to support propagation of brands, concepts, and other policies.

Reduce Risk - PCI validated payment platform: rGuest Buy integrates with rGuest Pay, our secure payment platform. Protect brand value and avoid liability with our encrypted card data solution. Safeguard against fraud and chargebacks by implementing EMVfacing terminals, kiosk solutions, and protect application data via SSL.

rGuest Pay is our innovative payments gateway. rGuest Pay protects guests’ financial data and reduces risk by leveraging point-to-point encryption (P2PE) and tokenization with every credit card transaction. rGuest Pay Gateway leverages one of the first payment gateways in the world to receive official PCI-P2PE validation, allowing us to offer PCI cost and scope reduction that other providers cannot. These security benefits are built on top of a full-featured, enterprise-grade gateway that offers broad support for U.S. credit card processors and a wide variety of payment device options for every use-case, including countertop, pay-at-table, EMV, mobile tablet, and signature capture scenarios.

rGuest Pay offers:
A full suite of credit card processing services
Industry-leading payment security through tokenization and P2PE
Flexible hardware supporting EMV and NFC contactless transactions
Integration with 3rd Party application through a simple-to-use API
Consolidated transaction reporting
Comprehensive payment processor support


rGuest Seat is a guest centric table, reservation and wait list management solution that helps restaurants increase revenue by retaining repeat customers and providing a superior guest experience. Online dining reservations enable restaurants to increase bookings by allowing diners to reserve a table through the restaurant’s websitetablets or mobile app. Wait list management optimizes the restaurant’s use of tables and resources, helping staff estimate wait times more accurately and avoiding lost or dissatisfied customers.

rGuest Seat offers:
Streamlined online reservations increase guest bookings without tying staff up on the phone
Wait list automation to accurately predict wait times and meet guest expectations
Two way text communications with waiting guests
Toggle between restaurants within peer group to get a complete view of the reservation or wait list status
Accessibility of guest data based on their previous dining experiences to provide a much high level of guest service
Library of reconfigurable reports can be accessed in real time or received through email at a scheduled delivery time
Integrated POS automatically updates the status of the guest experience and imports valuable data about the guest
Real-time table status visibility to minimize table turn times and keep restaurant operations and reservations running smoothly

rGuest Analyze is a platform-based subscription data analysis service focused on the needs of the hospitality industry. It is a full business intelligence solution that is delivered through the cloud (SaaS). rGuest Analyze collects data from Agilysys point of sale and property management solutions and helps food & beverage and property operators gain critical insight into business operations and performance. Out-of-the-box analysis helps hospitality operators manage costs, minimize loss due to fraud, boost item sales, increase server productivity, occupancy, room revenue, and other profit enhancing capabilities.

rGuest Analyze offers:
Cross-enterprise and centralized reporting across sites, venues and profit centers
Slice-and-dice reporting without the need for IT/DBA resources immediately drives insight into food & beverage as well as lodging operations
Out-of-the-box customizable reports provide insight into sales, revenue, server/cashier activity, discounts, tenders, ADR, RevPAR, and Occupancy
Easy to learn, web-based reporting tool with simple drag-and-drop capabilities for fast data exploration and report generation
Design, publish and disseminate executive level dashboards as easily as creating a word document with both web and mobile views
Going forward, Agilysys plans to introduce additional functionality and modules for the rGuest platform.

As we move forward with a focus on selling the rGuest platform and modules, we are committed to providing our customers an upgrade and/or migration path from previously purchased Agilysys products to the new rGuest application.

Agilysys’ additional iconic offerings for point-of-sale, property management, inventory procurement, workforce management, document management and activity booking product and services include:

All POS products are available through traditional software licensing or via subscription.

Point-of Sale

Agilysys InfoGenesis®™ POS is award-winning point-of-sale software that combines powerful reporting and configuration capabilities in the back office with a fast, intuitive and easy-to-use terminal application. The flexible system is easy to set up, and its scalable architecture enables customers to add workstations without having to build out expensive infrastructure. The system's detailed and high-quality reporting capabilities give insight into sales data and guest purchasing trends. Other features include packages and prix fixe menus, signature capture and multi-language capability. InfoGenesis POS is available as an on-premise solution or through a subscription service.


Agilysys InfoGenesis Flex is a mobility solution that offers full POS functionality on a Windows tablet, such as the Dell Venue 8 Pro. It provides a sleek, modern alternative to traditional POS installations and can be used as a slim fixed terminal or as a convertible simply by removing the tablet from its base.

Agilysys eCash takes traditional cashless payment and stored value card capabilities and integrates them directly with InfoGenesis POS, increasing consumers' payment options.

Property Management Systems (“PMS”)

Agilysys Lodging Management System® (LMS) is an on-premises, web-enabled PMS solution targeting the Casino/Gaming segment (also offered as a hosted solution). It runs 24/7 to automate every aspect of hotel operations in properties of 1,000 rooms or more, and has interfaces to all core casino management systems.. Its foundation expands to incorporate modules for sales and catering, activities scheduling, attraction ticketing and more.

Agilysys Visual One™ PMS is installed in hotels and resorts ranging from 50-1,500 rooms. It is a complete PMS solution enabling the resort to run its end-to-end operations, including Front Desk, House Keeping, Sales & Catering, Maintenance, Accounting, SPA, Golf and Activities. For complex resorts that require an enterprise-wide system, Visual One provides an integrated solution with interfaces to leading global distribution systems (GDSs) and our other products.

Agilysys Insight™ Mobile Manager is a mobile dashboard application that enables hotel managers to quickly view key property information - including arrivals and departures, VIPs, total guests, housekeeping, revenue and groups - from a mobile device. It is supported by iPad®, iPad mini and iPhone® mobile devices and integrates fully with the Agilysys LMS property management solution.

Inventory and Procurement

Agilysys Eatec® provides core purchasing, inventory, recipe, forecasting, production and sales analysis functions and is unique in offering catering, restaurant, buffet management and nutrition modules in a single web-enabled solution.

Agilysys EatecTouch is an optional software applet that operates on any MicroSoft®Windows®-based POS terminal, providing users with access to the Eatec application from any terminal location.

Agilysys EatecPocket is a Microsoft Windows Mobile compatible application designed to work on a handheld wireless device, enabling users to perform inventory transactions. The software incorporates barcode scanner functionality for mobile updates of the database.

Agilysys Stratton Warren System (SWS) integrates with all leading financial and POS software products. The software manages the entire procurement process via e-commerce, from business development to the management of enterprise-wide backend systems and daily operations.

Agilysys SWS Direct is an add-on module for SWS that provides a convenient, efficient and intuitive shopping cart experience to SWS users. SWS Direct streamlines operations, provides enhanced bidding and request for pricing services, and offers supplier registration tools and self-service maintenance capabilities.

Eatec and Stratton Warren System solutions are available through traditional software licensing or via subscription.


Workforce Management

The Agilysys Workforce Management Solution™ (WMx®™) is a comprehensive enterprise-level labor management solution that helps hospitality organizations improve the efficiency and productivity of their workforce. WMx offers tools for performance-based scheduling, dynamic labor forecasting, embedded workflow for employee hiring, employee self-service, multiple time capture solutions and seamless integration to numerous POS, PMS, inventory and payroll systems.

The WMx solution is available through traditional software licensing or via subscription.

Document Management

Agilysys DataMagine™ is a U.S.-patented imaging module and archiving solution that allows users to securely capture and retrieve documents and system-generated information. DataMagine integrates with all of our products, adding functionality and increasing benefit to customers.

Activities

Agilysys GolfPro is a module that offers golf property managers complete pro shop management with tee time scheduling, member profile/billing, tournament management and Web and e-mail access bundled into one solution.

Agilysys Spa Management software covers all aspects of running a spa business, from scheduling guests for services to managing staff schedules. The software also integrates with our PMS solutions.

Agilysys LMS ARTS® interfaces with hotel guest data, allowing reservationists to pre-plan activities when booking a guest's room. The application also places canceled activities back into inventory for resale, resulting in optimum property utilization and profitability.

Agilysys Visual One Activities software streamlines the management of all of the amenities and activities a property has to offer. Staff can easily schedule and personalize reservations for guests; activities then appear on itinerary/confirmations.

Products revenue also includes remarketedservers. Third party hardware and proprietaryoperating system revenue is typically driven by new customer wins and remarketed software that is deployed as an integral component of the solutions we provide.

Support, Maintenanceexisting customer hardware refresh purchases.

Subscription and Subscription Services: Contracted technical support,Maintenance: Software subscription and maintenance and subscription services are a significant portion of our consolidated revenue and typically generate higher profit margins than products revenue. Growth has been driven by a strategic focus on developing and promoting these offeringsend-to-end solutions while market demand for maintenance services and updates that enhance reliability, as well as the desire for flexibility in purchasing options, continueinnovative new products addressing specific hospitality needs continues to reinforce this trend. Our commitment to exceptional service has enabled us to become a trusted partner with customers who wish to optimize the level of service they provide to their guests and maximize commerce opportunities both on-on premise and off-premise.


in the cloud.

Professional Services:We have industry-leading expertise in designing, implementing, integrating and installing customized solutions into both traditional and newly created platforms. For existing enterprises, we seamlessly integrate new systems and for start-ups and fast-growing customers, we become a partner that can manage large-scale rollouts and tight construction schedules. Our extensive experience ranges from staging equipment to phased rollouts as well as training staff to provide operational expertise to help achieve maximum effectiveness and efficiencies in a manner that saves our customers time and money.

Our portfolio of hospitality software solutions:

The hospitality industry has long been focused on operating end-to-end businesses, but the technology vendors that service the industry have been focused on product-centric solutions that make use of a high number of software modules and operating silos. To resolve this disconnect and more effectively align with the business operations of our customers, we have evolved our approach to be focused on delivering integrated “ecosystem cloud” solutions for Hospitality & Leisure, Food & Beverage and Inventory & Procurement functions through the Agilysys Hospitality Experience Cloud.

The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. The Agilysys Hospitality Experience Cloud™ offers solution ecosystems that combine core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across

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dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs.

Our integrated yet modular products allow hospitality operators to recruit and delight customers at their facilities, increase their wallet share from each guest, retain valuable staff and improve the overall experience throughout the entire guest journey – from the initial customer touch point through post-visit interactions.

With our omni-channel suite of software products, we are uniquely positioned to offer solutions that allow customers to adhere to social distancing guidelines, offer contactless solutions at every point of the guest journey, and maximize operational efficiency all while providing an improved guest experience.

Food & Beverage (F&B) Ecosystem Solutions:

Agilysys Food & Beverage Ecosystem solutions allow customers to provide their guests with an omni-channel experience within their property. Guests are empowered to create their own experiences through ordering from a mobile device or walking up to a self-service kiosk, but also providing for a more traditional experience with staff by interacting with a cashier or bar, or having a server come to them. Irrespective of the channel of interaction for the guest, our POS suite provides a single integrated enterprise-grade back-office management system with robust reporting capabilities. This allows our customers to manage menus, price changes, purchasing trends, inventory management and sales reporting from a single integrated source providing for increased efficiency as well as providing a richer guest profile.

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Agilysys InfoGenesis® POS is a core F&B solution. An award-winning point of sale solution that combines a fast, intuitive and highly customizable terminal application with powerful, flexible reporting and configuration capabilities in the back office management portal. The system is easy to set up, and its scalable architecture enables customers to add workstations without having to build out expensive infrastructure. InfoGenesis supports a wide range of POS devices from traditional POS terminals to iPads, Android tablets and mobile phones, allowing customers to seamlessly deploy a mix of POS experiences based upon guest and server requirements. The system’s detailed and high-quality reporting capabilities provide insight into sales data and guest purchasing trends. Engineered for all regions of the world, the InfoGenesis POS solution suite offers a multinational set of features, including language, currency and local fiscal reporting, coupled with a robust enterprise management capability enabling the largest global customers to efficiently run their businesses. With a foundation platform of modern integration APIs, the solution is also capable of integrating with a variety of ancillary applications allowing our customers to keep their entire technology estate. InfoGenesis POS is available as a cloud-based or on-premise solution.

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Agilysys IG Kiosk is a core F&B solution. An enterprise-class self-service, customer-facing kiosk point of sale solution for the hospitality industry. It is ideal for food & beverage venues such as buffets, grab ‘n go, corporate cafeterias and food courts. Its flexibility supports a variety of operational workflows, such as “order and pay”, “order only”, “pay at cashier” and “self-check-out,” and integrates with a variety of property management, casino management and loyalty systems. IG Kiosk is currently deployed at more than 270 customer sites across the country, including corporate cafeterias at a top five U.S. bank, a top 40 U.S. law firm, one of the nation’s largest technology manufacturers, and at a national financial services firm.

Agilysys IG Kiosk’s intuitive guest-facing order and pay experiences transfer the control and convenience to the end user. The self-service components reduce on-site labor needed to manage venue operations, while improving guest throughput, check size, order accuracy, guest experience and satisfaction. The platform-driven and cloud-based solution allows for easy deployments and management at scale resulting in a lowered overall cost of ownership.

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Food & Beverage Experience Enhancer Solutions:

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Agilysys IG Flex is a mobility solution that offers full point of sale functionality on a Windows tablet in 6, 8, or 10” form factors. It provides a sleek, modern alternative to traditional point of sale installations and can be used as a slim fixed terminal or as a convertible mobile POS simply by removing the tablet from its base.

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Agilysys IG KDS is a digital kitchen management solution that integrates with InfoGenesis, IG Buy® Kiosk and IG OnDemand to deliver staff and customer-originated orders to the kitchen for preparation. Custom attributes such as guest phone number, name, guest location or packaging instructions can be provided on each incoming order so the order can be fulfilled promptly to guests. Guests can optionally be notified of order completion via an order status monitor (OSM) or via text message.

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Agilysys IG OnDemand provides a visual, interactive food and beverage ordering experience to any mobile device – phone, tablet, laptop – with a browser-based self-service experience. Using a simple, intuitive interface, guests can easily order and reorder from anywhere across the property, driving order velocity and volume. It also can meet the need for a tableside order and pay experience. It supports ordering for multiple guests at a table over the course of a meal using their own devices making the ordering process touchless while freeing up staff to spend more time with guests.

Agilysys IG OnDemand allows our customers to immediately offer an online ordering platform that is natively integrated with their physical location operations. Menus and price updates can be done in one place and automatically updated across all channels – online web store, digital menus and app ordering as well as POS terminals. Orders placed online are routed automatically to the appropriate kitchen for preparation. Orders placed from all channels are automatically available on the POS terminal at the physical location.

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Agilysys IG Quick Pay allows guests to use their own mobile device, scan a QR code on the InfoGenesis check, review a digital copy of the check, add a tip & initiate payment, maintaining a fully touchless guest payment experience. The product can be sold as a standalone payment solution or can be bundled with IG OnDemand for a complete order and pay experience.

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Agilysys IG Smart Menu provides a touchless menu display on a guest’s own mobile device - phone, tablet, laptop. Simply scan a QR code to access a venue menu that is linked directly to the actual items available in the IG OnDemand system, not a pdf or a website link. The product can be sold as a standalone menu solution or can be bundled with IG OnDemand for a complete menu, order and pay experience.

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Agilysys IG Digital Menu Board provides large screen menu and image display on commercial television monitors. It will display a venue menu that is linked directly to the actual items available in the IG OnDemand system, not a pdf or a website link, so it can easily reflect the latest items and pricing.

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IG PanOptic AI-powered self-checkout kiosk allows guests to place multiple food items on the kiosk tray all at one time where our AI service uses computer vision & AI to scan the items, recognize them and add them to the cart.

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Agilysys Pay payment processing solution is our innovative payment gateway. Agilysys Pay protects guests’ financial data and reduces risk by leveraging point-to-point encryption (P2PE) and tokenization with every credit card transaction. Agilysys Pay Complete leverages one of the first payment gateways in the world to receive official PCI-P2PE validation, allowing us to offer PCI cost and scope reduction that other providers cannot. These security benefits are built on top of a full-featured, enterprise-grade gateway that offers broad support for U.S., Canadian, European and certain Asian countries’ credit card processors and a wide variety of payment device options for every use-case, including countertop, pay-at-table, EMV, mobile tablet, and signature capture scenarios.

Agilysys Pay offers contactless payment options on all markets as well as supporting various wallet payment options like Apple Pay®, Google Pay®, AliPay®, and WeChat®.

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Agilysys eCash offers guests the convenience of cashless tender. Create charge accounts for memberships, employees, students, comps or any other type of charge you define. A central database supports an efficient eCash transaction process for all your accounts. An array of fields and extra settings make managing eCash accounts seamless.

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A flexible easy to use solution to create and manage Gift Cards from adding balances to cards, to checking balances, and enabling guests to use them for purchases across outlets on the property.

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Agilysys Analyze is a cloud-based data analytic platform focused on the needs of the hospitality industry. It is a full business intelligence solution that collects data from Agilysys point of sale and property management solutions and helps food & beverage and property operators gain critical insight into business operations and performance. Out-of-the-box analysis helps hospitality operators manage costs, minimize loss due to fraud, boost item sales, increase server productivity, occupancy, room revenue, and other profit enhancing capabilities.

Hospitality & Leisure (H&L) Ecosystem Solutions:

Agilysys offers the most comprehensive suite of hospitality & leisure applications to serve the needs of our integrated resort and hospitality customers. Our solutions enable our customers to provide a seamless experience to their guests while driving operational efficiencies throughout the value chain. Our H&L suite of applications consists of the core property management system (PMS), and experience enhancers including a commission-free booking engine, self-service check in and check out solutions, spa, golf, retail, sales & catering, service request optimization and residence management applications.

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Agilysys LMS™ is a core H&L solution. An on-premise or hosted, web and mobile-enabled, PMS solution targeting the operator with large, complex operations. It runs 24/7 to automate every aspect of hotel operations in properties from 100 to over 7,000 rooms, and has recently addedinterfaces to a wide array of industry applications including but not limited to all core casino management systems and leading global distribution systems. Its foundation expands to incorporate modules for activities scheduling, attraction ticketing and more.

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Agilysys Versa PMS is a core H&L solution. It is installed in hotels and resorts ranging from 50-1,500 rooms. It is a complete hospitality solution expanding beyond traditional PMS solutions enabling the resort to run its end-to-end operations, including front desk, housekeeping, maintenance, accounting, and condo owner management, with tight integration to Agilysys Sales & Catering, Spa, Golf, and Activities. Versa provides an integrated solution with interfaces to leading global distribution systems, casino management systems, hospitality automation and our other products.

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Agilysys Stay PMS is a core H&L solution. It is the company’s cloud-native SaaS property management system that optimizes operational efficiency, increases revenue and enhances guest service. Agilysys Stay is currently generally available for all hotels and chains, as well as for select service casino hotels. The guest-centric PMS leverages an open architecture with restful APIs to enable richly integrated applications delivered from Agilysys, its partners and customers. Agilysys Stay offers powerful capabilities for multi-property operations, allowing managers to view guest profiles, history and reservations, as well as room availability and operational reports, seamlessly across multiple properties.

Focused on improving revenue and streamlining operations, Agilysys Stay is designed to enable hotels to gather and analyze guest information across properties that can be used to create loyalty-generating offers and increase guest wallet share. In addition, running natively in a browser on both desktop and tablet devices, it delivers real-time operating metrics so that hotels can more accurately forecast demand and scale guest services accordingly.

Hospitality & Leisure (H&L) Experience Enhancer Solutions:

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Agilysys Book is a commission-free, easy-to-use reservation system that’s designed to move guests effortlessly through the booking process of hotel rooms, spa appointments and golf tee times for a single guest itinerary. The solution allows booking of one or more rooms and is seamlessly connected with our core PMS solutions to provide a flawless experience for guests and hotel operators. Agilysys Book is the only booking engine in the market that seamlessly integrates with the core primary gaming system and allows for casino operators to enable their patrons to self-book their entitlements resulting in increased guest satisfaction and reduced operational expenses. The solution also allows operators to capture increased revenue through add-ons and upsells of premium rooms.

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Agilysys Express Kiosk simplifies check-in and check-out, optimizes staff productivity and enhances the guest experience by enabling a seamless self-service option for guests to use in the hotel lobby at a kiosk. More properties are turning to kiosks to reduce overhead and offer more self-service options. With Agilysys Express - Kiosk, it’s easy to elevate service levels without adding front-line staff. Agilysys Express - Kiosk provides ID verification to allow for hotels to enforce security standards efficiently and to allow the guest to bypass the front desk and observe social distancing guidelines.

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Agilysys Express Mobile simplifies check-in and check-out even further and at the same time allows operators to offer mobile keys, concurrent dining reservations or room upsells, all on a personal mobile device such as a smart phone or tablet. Properties are turning to mobility at an ever-increasing pace to improve efficiency. With Agilysys Express - Mobile, it’s easy to reduce wait times and empower guests by putting the power of choice in the palm of their hand. Agilysys - Express Mobile allows for digital ID verification before securely delivering the digital room key to the guest phone allowing operators to maintain security standards while allowing the guest to bypass the front desk.

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Agilysys Spa software covers all aspects of running a spa, from scheduling guests for services to managing staff schedules. With this guest-centric technology, spas have more time to focus on creating personalized experiences in places of quiet tranquility. Agilysys Spa is a single solution that connects effortlessly to our other software solutions. The solution includes real-time integration, simplifies the appointment booking process, enhances the guest experience, and maximizes the value of the spa as a revenue center.

Integrated with our booking engine, Agilysys Book, customers can book both their hotel room and their spa appointments from a single place giving operators additional opportunities to upsell and cross sell various amenities that they can offer.

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Agilysys Golf is a guest centric golf management software that offers golf property managers complete pro shop management with tee time scheduling, member profile/billing, tournament management and Web and e-mail access bundled into one solution. Customers are given the option of using our robust built in retail POS module or they may choose to leverage the power of InfoGenesis. Staff can easily schedule and personalize reservations for guests which then appear on itineraries, confirmations, and folios. Resort operations with multiple amenities can integrate with Agilysys Book and allow patrons to book both their resort reservation and their golf tee time simultaneously.

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Agilysys Sales & Catering provides a cloud-native comprehensive sales & event management system that provides powerful tools for hotels, conference centers and resorts of all sizes. With a complete view of every group and event, as well as guests throughout their entire stay, the system fully exposes the value of each guest and group across meeting and shoulder dates. The result is improved event revenue opportunities and streamlined management enabling event planners and sales teams to more efficiently sell, manage and service their clients.

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Agilysys Service is our integrated service optimization platform that allows our customers to provide an integrated hospitality experience for their guests while driving greater operational efficiency by connecting departments across the hotel – front desk, house-keeping, concierge, maintenance, bell desk, food runners, wait staff, etc. The Agilysys service platform provides a unified communication and messaging service for guest and staff interaction as well as internal staff interaction. Apart from providing the functionality for managing back of house operations like house-keeping, engineering and maintenance, the Agilysys service platform proactively tracks events and exceptions that take place in the hotel or resort and drive targeted action to ensure high level of guest satisfaction at all times.

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Agilysys Authorize provides support for fully-automated and secure online payments for any room deposits, 3rd party guarantees and folio charges - while eliminating the need for manual credit card authorization forms. Payment is seamlessly authorized and posted appropriately in real-time.

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Agilysys DataMagine™ document management solution is a U.S.-patented imaging module and archiving solution that allows users to securely capture and retrieve documents and system-generated information. DataMagine integrates with other Agilysys products, adding functionality and providing seamless workflows that cross functional areas. DataMagine helps drive the Go Green initiative at a number of our customer sites by enabling a completely paperless experience through all facets of the customers operations – from signature capture at the front desk to automated routing of PO’s and requisition orders for approvals. DataMagine provides robust indexing and archiving features to allows easy contextual based document retrieval.

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Agilysys Reserve solution is a guest-centric reservation and wait list management solution that helps operators to book any venue. The solution allows operators to manage restaurant, cabana and auditorium reservations. With an innovative doll house view approach, patrons have the ability to migrateselect and book a specific seat in a restaurant or a specific cabana on premise property lodging dataa pool deck online. With built in price yielding capabilities, Agilysys Reserve allows operators to maximize revenue opportunities for various locations. Using the LMS® Property Management System hosted solution. In addition,built-in guest management system, operators can build guest profiles and provide a superior experience while driving repeat guests.

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Agilysys Digital Marketing provides a flexible hospitality marketing automation solution supporting guest email and SMS marketing communications through event and campaign-based rules. Marketers can segment guests by type or other criteria and send context-related communications at time of reservation, check-in, check-out or by marketing campaign types. Digital email campaigns allow users an inexpensive way to stay connected to their guest throughout the guest journey. The result is increased return visits and improved revenue from targeted offers based upon guest segment and journey stage.

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Agilysys Retail is our basic POS solution to support retail item sales in spas, gift shops or pro-shops that don’t need a full enterprise POS system. Easily setup and track inventory, sell items as part of other services, and consolidate it all on the additionguest folio.

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Agilysys Central Reservations provides a single sign-on across multiple customer properties that allows staff to view guest profiles, trips, room availability across properties, make/modify/transfer reservations, scan property offers and rates, and more. The result is improved central reservations efficiency, increased revenue from cross-property sales and upsells, and superior guest service.

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Agilysys Loyalty & Promotions provides a comprehensive loyalty and promotions management solution to help operators track guest preferences and craft a wide variety of programs and offers. Engage Loyalty supports point earning and redemption at every guest interaction and provides a guest portal for self-service account management. The result is increased guest wallet-share through repeat visits by leveraging guest preferences for targeted promotions and offers.

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Agilysys Membership helps customers control membership programs by defining the membership types required. Whether customers manage memberships for individuals, families, groups, corporate accounts or all of these, they define the parameters for each. The membership Portal allows easy online registrations for new consulting practice, we nowguests and gives guests the ability to check their balances and redeem points via gift cards, eCash, loyalty, and more.

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Agilysys Residence Management is a comprehensive residence solution, including detailed reports that analyze residence profitability as well as the various expenses appropriated to a specific unit. Manage revenue allocations and splits, including expenses allocated between individual owners, the association and the property by leveraging an integrated and powerful set of Residence Management tools.

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Inventory & Procurement Ecosystem Solutions:

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Agilysys’ Eatec® solution provides core purchasing, inventory, recipe, forecasting, production and sales analysis functions and is unique in offering catering, restaurant, buffet management and nutrition modules in a single web-enabled solution. Agilysys’ Eatec Mobile is an optional app that can be downloaded from Google Play and Apple app stores and provides users with access to Eatec application from any Android® and iOS® device. Users can provide operational expertiseinventory receiving and transfer operations seamlessly from any mobile device even when they are offline using Eatec’s innovative store and forward capabilities.

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Agilysys Stratton Warren System (SWS) integrates with all leading financial and POS software products. The software manages the entire procurement process via e-commerce, from business development to help achieve maximum effectivenessthe management of enterprise-wide backend systems and efficiencies.


daily operations. Agilysys SWS Direct is an add-on module for SWS that provides a convenient, efficient and intuitive shopping cart experience to SWS users. SWS Direct streamlines operations, provides enhanced bidding and request for pricing services, and offers supplier registration tools and self-service maintenance capabilities.

Representative Agilysys clients include:


7 Cedars Casino

Dickies Arena

Pinehurst Resort

AVI Foodsystems, Inc.

Drury Hotels

Prairie Band Casino & Resort

Banner Health

Ellis Island Hotel, Casino and Brewery

Resorts World Bimini

Boyd Gaming Corporation

Golden Nugget Lake Charles

Rosen Hotels & Resorts

Caesars Entertainment

Grand Central Hotel in Belfast

Rosewood Castiglion Del Bosco

Cal Dining at UC Berkeley

Grand Sierra Resort and Casino

Royal Caribbean Group

Camelback Lodge & Waterpark

Hialeah Park

Spooky Nook Sports

Carnival UK

Hilton Worldwide

Stations Casino

Cartoon Network Hotel

Intercontinental Hotel Group

The Kessler Collection

Casino del Sol Resort

Kimpton Hotels

The Sea Pines Resort

Catholic Charities

Longwood University

The Venetian Resort Hotel Casino

Chukchansi Gold Resort & Casino

Marriott International

Treehouse – London

Compass Group North America

Maryland Live! Casino

UT Southwestern Medical Center

Comanche Nation of Oklahoma

MGM

Vail Resorts

Costa Pacifica

Oxford Casino

Valley View Casino & Hotel

The Cosmopolitan of Las Vegas

Resorts World Bimini
Banner HealthCSU Fullerton Auxiliary Services CorporationRosen Hotels & Resorts
Benchmarc RestaurantsDrury Hotels CompanyRoyal Caribbean International
Black Rock ResortFarmers Restaurant GroupRoyal Lahaina Resort
Boyd Gaming CorporationGolden Nugget Lake CharlesSands Casino Resort Bethlehem
BR Guest HospitalityGrand Sierra Resort and CasinoSAVOR
The Breakers Palm BeachHarbor Winds HotelThe Sea Pines Resort
The Broadmoor's Ranch at Emerald ValleyHialeah ParkSpooky Nook Sports
Caesars EntertainmentHo-Chunk GamingSugar Factory
Cal Dining at UC BerkeleyMaryland Live! CasinoSUNY Cobleskill
Camanche Nation of OklahomaNorwegian Cruise LineThe Venetian Resort Hotel Casino
Camelback Lodge & WaterparkOxford CasinoUniversity of Akron
Compass Group North America

Palm Garden Hotel

Vail

Wendover Resorts

Casa Ybel Resort

Pinehurst Resort

Valley View Casino & Hotel

Casino del Sol

Pinnacle Entertainment

Vanderbilt University
Copper MountainPrairie Band Casino & ResortYale University


Industry and Markets


We offer specificare a technology software solutions company exclusively focused on the hospitality industry. Our products have been enabling mission-critical core hospitality operations for customersmore than four decades. Our software solutions are required to run the operations of varying sizes across four major market sectors: Gaming, both corporatethe hospitality business and tribal; Hotels, Resortsdesigned to drive substantial customer benefits through increased revenue, improved operational efficiency, enhanced guest experience and Cruise; Foodservice Management;improved employee morale. In addition, many of our solutions enable social distancing capabilities for our customers. Our innovative software solutions described above have been purpose-built to serve the unique needs of the following hospitality verticals: casinos, hotels, resorts, cruise ships, managed foodservice providers, sports and Restaurants, Universities, Stadiaentertainment, and Healthcare.


The hospitality industry encompasses a wide variety of market sectors and customers.healthcare. We operate throughoutacross North America, Europe, the Middle East, Asia-Pacific and Asia,India with corporate servicesheadquarters located in Alpharetta, GA, and officesGA.

We estimate our total addressable market to be approximately $5 billion in Singapore, Hong Kong, Malaysia andannual recurring revenue opportunity. While the Philippines. Sales to customers outsidesize of the United States represent approximately 5% of total sales.


The hospitality industry is highly fragmented and composed by a number of defined markets including lodging, casinos, cruise ships, resorts and spas, franchise operators, restaurant chains, stadiums, and arenas, among others. For example,opportunity might face pressure in an economic downturn, we feel it remains in the lodging segment, no single hotel brand accounts for more than 4%billions of all hotel rooms in the United States. According to American Hotel & Lodging Association, the U.S. lodging industry generated approximately $176 billion in lodging revenue in calendar 2014,dollars while PwC's, Hospitality Directions US 2016, reports an averageour business represents only a fraction of approximately 65.5% of approximately 4.9 million available rooms occupied at an average daily rate (ADR) of $120.04. This compares with 64.4% in 2014 at an ADR of $114.95. US lodging revenue further grew by 8% in 2015 (Travel Weekly).

The hospitality business is sensitive to the strength of domestic and global economic and credit conditions. Business and destination resort travel are highly correlated with the economic conditions in their respective markets. Competition is intense for consumer spending, and hospitality industry participants are seeking ways to increase their visibility and appeal as well as enhance the experience of their guests. Our products and solutions are meant to leverage the opportunity these challenges create by providing our customers with higher degree of guest connectivity and added engagement tools that will enable them to capitalize on their brand equity better and more profitably manage their operations, and grow their business. In addition to bespoke product solutions that are designed and customized to meet unique facility or multi-facility needs, we also provide an array of support and subscription options geared towards maintaining systems and professional services for implementation and rollouts.

size. We have a significant customer base in the commercial casino and gaming sector. According to Statista, US Gaming industry annual revenues surpassed $71 billion in 2015, as compared to approximately $68.7 billion in 2014. Amenities in contemporary casinos extend well beyond gaming to include a variety of entertainment and leisure options as well as modern convention centers and meeting facilities to attract the corporate market. International gaming markets are growing rapidly both in size and new jurisdictions. Asian gaming markets continue to generate robust growth. Gross gaming revenue in Macau exceeds that of the Las Vegas Strip, with a number of the current and planned properties in the region operated by U.S.-based companies. As the market share leader in providing PMS systems to casinos on the Las Vegas Strip, we are well positioned to benefit from these strong and long-standing relationships aswin market share given our customer base expands into international markets. Additionally, as gaming operators migrate toward cashless operations and digital track-and-log of unique guest behavior, we are able to providerelative competitive strength in the requisite technologies and expertise to satisfy their needs.

We also have expertise in serving the unique needs of Cruise ship operators. Guests and potential customers are expecting an experience that reflects their unique tastes, preferences and travel habits and cruise operators have seen the need to adequately support the increasing level of personalization and detail required to capture the highest level of guest satisfaction. Our products and services can best help them to deliver on this critical part of their business. According to the Cruise Lines International Association and Cruise

Market Watch, cruise lines continued the growth trends of recent years in 2015 with Total worldwide cruise capacity at the end of 2015 at 486,385 passengers (a 7.3% increase over 2014). The worldwide cruise ship fleet currently stands at 298 ships and the current order book, covering 2015-2020, includes 55 new builds. The industry carried over 22.2 million passengers in 2015, up from nearly 21.5 million passengers in 2014.

industry.

Customers


Our customers include large, medium-sized and boutique companies,hospitality providers, both owned and franchised, as well as divisions or departments of large corporations in the hospitality industry. We concentrate on serving the needs of customers in a range of

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customer-focused settings where brand differentiation is important particularly in the lodging, casino, destination resort, cruise line, foodservice industries where competition forand guest recruitment is intense. Our current customer base is highly fragmented, with one customer representing approximately 10% of consolidated revenue from continuing operations asfragmented.

Human Capital

As of March 31, 2016.


Seasonality

2023, we employed approximately 1,600 employees, with approximately 66%, 30%, 3%, and 1% of our employees located in India, North America, Asia-Pacific, and EMEA, respectively. We have traditionally experienced seasonal revenue weakness duringconsider our fiscal first quarter ending June 30. Additionally,relationship with our employees to be good and a critical factor in our success.

Our senior management team is responsible for developing and executing our human capital strategy. We seek employees who share a passion for technology and its ability to improve our customers’ businesses in hospitality. We believe we offer fair, competitive compensation and benefits that support our employees’ overall well-being and foster their growth and development. We offer our employees pay and benefits packages that we believe are competitive with others throughout our industry, as well as within the local markets in which we operate, and align individual performance with our success.

We are committed to providing our employees with an environment free of discrimination, harassment and workplace violence. We make all benefit and employment-related decisions in compliance with equal employment opportunity statutes and without regard to religion, national origin, age, gender, race, color, ancestry, sexual orientation, disability, marital status, citizenship, pregnancy, medical condition or any other protected class status, as defined by local, state or federal laws. All employees, directors, independent contractors, and other parties who work with Agilysys are expected to create a working environment where everyone is respected, regardless of individual differences. We believe that each of our employees' individual character, virtues, and individual experiences will leverage our ability to attract and retain quality employees, customers, and suppliers.

Seasonality

Occasionally, the timing of large one-time orders, such as those associated with significant remarketed product sales around large customer refresh cycles or significant volume rollouts, occasionally creates volatilityvariability in our quarterly results.


Competition


Our solutions face a highly competitive market. Competition exists with respect to developing and maintaining relationships with customers, pricing for products and solutions, and customer support and service.


We compete with other full-service providers thatwho sell and servicedeliver bundled POS and PMS solutions comprised of software, hardware, software, supportsubscription, maintenance, and professional services. These companies, some of which are much larger than we are, include Oracle Corp., NCR, Constellation Software, Inc.Shiji, Amadeus IT Group and Infor. We also compete with smaller software companies who prodive either POS or PMS solutions like IDeaS Revenue Solutions, POSitouch, Northwind and Xpient Solutions.Maestro. In addition, we compete with PMS systems that are designed and maintained in-house by large hotel chains.


Environmental Matters


We believe we are in compliancecompliant in all material respects with all applicable environmental laws. Presently, we do not anticipate that such compliance will have a material effect on capital expenditures, earnings or competitive position with respect to any of our operations.


Employees

As of May 30, 2016, we had 553 employees. We are not a party to any collective bargaining agreements, have had no strikes or work stoppages and consider our employee relations to be good.

Access to Information


Our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments to these reports are available free of charge through our corporate website, http://www.agilysys.comwww.agilysys.com, as soon as reasonably practicable after such material is electronically filed with, or furnished to, the Securities and Exchange Commission (SEC). The information posted on our website is not incorporated into this Annual Report on Form 10-K (Annual Report).Report. Reports, proxy and information statements, and other information regarding issuers that file electronically, are maintained on the SEC website, http://www.sec.govwww.sec.gov.


Item 1A. Risk Factors.


Risks Relating to Our Business


Markets, Competition, and Operations

Our business is impacted by changes in macroeconomic and/or global conditions.

Because we conduct our business internationally, changes in global, national, or regional economies, governmental policies (including in areas such as trade, travel, immigration, healthcare, and related issues), political unrest, armed conflicts (such as the Russia-Ukraine war), natural disasters, or outbreaks of disease (such as the COVID-19 pandemic) may impact our business. Any general weakening

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of, and related declining corporate confidence in, the global economy or the curtailment in corporate spending could cause current or potential customers to reduce or eliminate their information technology budgets and spending, which could cause customers to delay, decrease or cancel purchases of our products and services; cause customers not to pay us; or to delay payment for previously purchased products and services.

Our business is negatively impacted by decreases in travel and leisure activities resulting from weak economic conditions, increases in energy prices and changes in currency values, political instability, heightened travel security measures, travel advisories, disruptions in air travel, and concerns over disease, violence, war, or terrorism. For example, the COVID-19 pandemic caused significant disruption of businesses and supply chains worldwide. The resulting travel, work and social restrictions along with actions by governmental authorities to contain the COVID-19 outbreak led to a significant decrease in global economic activity and global trade. While COVID-19 restrictions have since eased globally, a resurgence of the COVID-19 pandemic or a future pandemic, depending on its duration and severity, could materially adversely impact the global economy and our industry, operations and financial condition and performance. Even after COVID-19 subsides, our business, markets, growth prospects and business model could be materially impacted or altered as a result of adverse changes in travel and leisure activities.

Similarly, increases in energy prices can result in higher ingredient and food costs for our customers with restaurant operations, which may adversely affect demand for our customers’ restaurant businesses, and in turn, our business, financial results and liquidity.

Our business may be adversely impacted by international trade disputes.

We depend on third-party manufacturers and suppliers located outside of the United States, including in China, in connection with the supply of certain of our hardware products and related components. Accordingly, our business is subject to risks associated with international supply. For example, in recent years the United States has imposed and extended greater restrictions on international trade and significant increases in tariffs on goods imported into the United States from China and other countries. Increased tariffs, including on goods imported from China, or the institution of additional protectionist trade measures could adversely affect our supply costs, and in turn, our business, financial results and liquidity.

Our future success will depend on our ability to develop new products, product upgrades and services that achieve market acceptance.


Our business is characterized by rapid and continual changes in technology and evolving industry standards. We believe that in order to remain competitive in the future we will need to continue to develop new products, product upgrades and services, requiring the investment of significant financial resources. If we fail to accurately anticipate our customer'scustomer’s needs and technological trends, or are otherwise unable to complete the development of a product or product upgrade on a timely basis, we will be unable to introduce new


products or product upgrades into the market that are demanded by our customers and prospective customers on a timely basis, if at all, and our business and operating results would be materially and adversely affected.

The development process for most new products and product upgrades is complicated, involves a significant commitment of time and resources and is subject to a number of risks and challenges including:

Managing the length of the development cycle for new products and product enhancements, which has frequently been longer than we originally expected;enhancements;

Adapting to emerging and evolving industry standards and to technological developments by our competitors and customers; and

Extending the operation of our products and services to new and evolving platforms, operating systems and hardware products, such as mobile devices.

Our product development activities are costly and recovering our investment in product development may take a significant amount of time, if it occurs at all. We anticipate continuing to make significant investments in software research and development and related product opportunities because we believe it is necessary to compete successfully. We cannot estimate with any certainty when we will, if ever, receive significant revenues from these investments.

If we are not successful in managing these risks and challenges, or if our new products, product upgrades, and services are not technologically competitive or do not achieve market acceptance, our business and operating results could be adversely affected.


Continuing challenging global economic conditions could adversely affect our business and financial results.

Global economic conditions continue to be challenging. Our revenue and profitability depend significantly on general economic conditions and the level of capital available to our customers. Our business trends and revenue growth continue to be affected by the challenging economic climate. These difficult economic conditions and the uncertainty about future economic conditions may adversely affect our customers' level of spending, ability to obtain financing for purchases, ability to make timely payments to us and adoption of new technologies, which could require us to increase our allowance for doubtful accounts, negatively impact our days sales outstanding, lead to increased price competition and adversely affect our results of operations.

We face extensive competition in the markets in which we operate, and our failure to compete effectively could result in price reductions and/or decreased demand for our products and services.


Several companies offer products and services similar to ours. The rapid rate of technological change in the hospitality market makes it likely we will face competition from new products designed by companies not currently competing with us. We believe our

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competitive ability depends on our product offerings, our experience in the hospitality industry, our product development and systems integration capability, and our customer service organization. There is no assurance, however, that we will be able to compete effectively in the hospitality technology market in the future.


We compete for customers based on several factors, including price. In some cases,The competitive markets in which we operate may oblige us to reduce our prices in order to contend with the pricing models of our competitors. If our competitors discount certain products or services, we may have to lower prices on certain products or services in order to attract or retain customers. Any such price modifications would likely reduce margins and could have adverse effects. In addition, if we fail to reduce our prices in order to contend with the pricing models of our competitors, we may not be able to retain customers or grow our business, which could adversely affect our revenues and liquidity.

Our future success depends on our ability to execute on growth or strategic initiatives, properly manage investments in our business and operations, and enhance our existing operations and infrastructure.

Our success also depends on our ability to execute on other growth or strategic initiatives we are pursuing. A key element of our long-term strategy is to continue to invest in and grow our business and operations, both organically and through acquisitions.

Investments in new markets, solutions, and technologies, research and development, infrastructure and systems, geographic expansion, and headcount are critical components for achieving this strategy. In particular, we believe that we must continue to dedicate a significant amount of resources to our research and development efforts to maintain our competitive position. Our investments in research and development may result in products or services that generate less revenue than we anticipate.

However, such investments and efforts present challenges and risks and may not be successful (financially or otherwise), especially in new areas in which we have little or no experience, and even if successful, may negatively impact our profitability in the short-term. To be successful in such efforts, we must be able to properly allocate limited investment funds and other resources, prioritize among opportunities, balance the extent and timing of investments with the associated impact on profitability, balance our focus between new areas and the servicing of our existing customers, capture efficiencies and economies of scale, and compete in the new areas, or with the new solutions, in which we have invested.

Our success also depends on our ability to effectively and efficiently enhance our existing operations. Our existing infrastructure, systems, security, processes, and personnel may not be adequate for our current or future needs. System upgrades or new implementations can be complex, time-consuming, and expensive and we cannot assure you that we will not experience problems during or following such implementations, including among others, potential disruptions in our operations or financial reporting.

If we are unable to properly execute on growth initiatives, manage our investments, and enhance our existing operations and infrastructure, our results of operations and market share may be materially adversely affected.

Our dependence on certain strategic partners makes us vulnerable to the extent we rely on them.

We rely on a concentrated number of suppliers for the majority of our hardware and for certain software and related services needs. We do not have long term agreements with many of these suppliers. If we can no longer obtain these hardware, software or services needs from our major suppliers due to mergers, acquisitions or consolidation within the marketplace, material changes in their partner programs, their refusal to continue to supply to us on reasonable terms or at all, and we cannot find suitable replacement suppliers, it may have a material adverse impact on our future operating results and gross margins.

If we cannot retain and recruit qualified personnel, or if labor costs continue to rise, our ability to operate and grow our business may be impaired and our financial results may suffer.

We depend on the services of our management and employees to continuously run and grow our business. To grow successfully, we must retain existing employees and attract new qualified employees, including in growth areas we may enter. Retention is an industry challenge given the competitive technology labor market. As we grow, we must also enhance and expand our workforce to execute on new and larger opportunities and challenges. The market for qualified personnel is competitive in the geographies in which we operate and may be limited especially in technology areas. We may be at a disadvantage to larger companies with greater brand recognition or financial resources or to start-ups or other emerging companies in trending market sectors. If we are unable to attract and retain qualified personnel when and where they are needed, our ability to operate and grow our business could be impaired. Moreover, if we are not able to properly balance our investments in personnel with revenues, our profitability may be adversely affected.

While the market for talent in our industry has been competitive for many years, in recent quarters, the labor market has become even tighter, increasing the difficulty and lead time in filling open positions with qualified candidates. Ongoing labor shortages or

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increasing labor costs could negatively impact our financial condition, results of operations, or cash flows, especially if rising costs outpace our revenue growth.

Our international operations have many associated risks.

We continue to strategically manage our presence in international markets, and these efforts require significant management attention and financial resources. We may not be able to successfully penetrate international markets, or, if we do, there can be no assurance that we will grow our business in these markets at the same rate as in North America. Because of these inherent complexities and challenges, lack of success in international markets could adversely affect our business, results of operations, cash flow, and financial condition.

We have international offices in Canada, the United Kingdom, Dubai, China, Hong Kong, Malaysia, the Philippines, Singapore, and India. We have committed resources to maintaining and further expanding, where appropriate, our sales offices and sales and support channels in key international markets. However, our efforts may not be successful. International sales are subject to many risks and difficulties, including those arising from the following: building and maintaining a competitive presence in new markets; staffing and managing foreign operations; complying with a variety of foreign laws; producing localized versions of our products; developing integrations between our products and other locally-used products; import and export restrictions and tariffs, enforcing contracts and collecting accounts receivable; unexpected changes in regulatory requirements; reduced protection for intellectual property rights in some countries; potential adverse tax treatment; language and cultural barriers; foreign currency fluctuations; inflation and any regulatory actions to counter inflation; and political and economic instability abroad.

Natural disasters or other catastrophic events affecting our principal facilities could cripple our business.

Natural disasters or other catastrophic events, particularly those affecting employees in our Alpharetta headquarters or India research and development center, may cause damage or disruption to our operations, and thus could have a negative effect on us. Most of our administrative functions are concentrated in our Alpharetta headquarters and most of our software development activity is concentrated in our India research and development center. While we maintain favorable pricingcrisis management and disaster response plans, a natural disaster, fire, power shortage, pandemic, act of terrorism or other catastrophic event occurring in either geographic location that prevents or substantially impairs our employees’ ability to work, either in the office or from home, could make it difficult or impossible for us to deliver our products and services to customers.

Regulatory Matters, Data Privacy, Information Security, and Product Functionality

Cyber-attacks involving our profit marginsystems and data could expose us to liability or harm our reputation and have a material adverse effect on our business.

We have implemented security measures and controls intended to protect our IT infrastructure, data centers and other systems and data against cyber-attacks. Despite our implementation of security measures and controls, our systems and those of third parties upon whom we rely are vulnerable to attack from numerous threat actors, including sophisticated nation-state and nation-state-supported actors. Threat actors have and may in the future be able to compromise our security measures or otherwise exploit vulnerabilities in our systems, including vulnerabilities that may have been introduced through the actions of our employees or contractors or defects in the design or manufacture of our products and systems or the products and systems that we procure from third parties. Our systems, and those of our third-party providers, have and could in the future become subject to cyber-attacks, including using computer viruses, credential harvesting, dedicated denial of services attacks, malware, social engineering, and other means for obtaining unauthorized access to, or disrupting the operation of, our systems and those of our third-party providers.

The number and scale of cyberattacks have continued to increase and the methods and techniques used by threat actors, including sophisticated “supply-chain” attacks, continue to evolve at a rapid pace. As a result, we may be unable to identify current attacks, anticipate future attacks or implement adequate security measures. We may also experience security breaches that may remain undetected for an extended period and, therefore, have a greater impact on our systems, our products, the proprietary data contained therein, our customers and ultimately, our business.

These events, and any related operational disruptions, unauthorized access, or misappropriation of information (including personally identifiable information or personal data), could create costly litigation, significant financial liability, and a loss of confidence in our ability to serve customers and cause current or potential customers to choose another provider, all of which could have a material adverse effect on our business, financial condition, reputation, and results of operations.

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We are subject to laws and regulations governing the protection of personally identifiable information. A failure to comply with applicable privacy or data protection laws could harm our reputation and have a material adverse effect on our business.

We collect, process, transmit, and/or store (on our systems and those of third-party providers) customer transactional data, as well as their and our profitabilitycustomers’ and employees’ personally identifiable information and/or other data and information. Personally identifiable information is increasingly subject to legislation and regulations in numerous jurisdictions with regard to privacy and data security such as such as the California Consumer Privacy Act and the European Union’s General Data Protection Regulation. Moreover, what constitutes personally identifiable information and what other data and/or information is subject to the privacy laws varies by jurisdiction and continues to evolve, and the laws that do reference data privacy continue to be interpreted by the courts and their applicability and reach are therefore uncertain. Our failure and/or the failure of our customers, vendors, and service providers to comply with applicable privacy and data protection laws and regulations could suffer.


damage our reputation, discourage current and/or potential customers from using our products and services, and result in fines, governmental investigations and/or enforcement actions, complaints by private individuals, and/or the payment of penalties to consumers.

Actual or perceived security vulnerabilities in our software products may result in reduced sales or liabilities.

Our software may be used in connection with processing personal data and other sensitive data (e.g., credit card numbers). It may be possible for the data to be compromised if our customer does not maintain appropriate security procedures. In those instances, the customer may attempt to seek damages from us. While we believe that all of our current software complies with applicable industry security requirements and that we take appropriate measures to reduce the possibility of breach through our development and implementation processes, we cannot assure that our customers’ systems will not be breached, or that all unauthorized access to our software can be prevented. If a customer, or any other person, seeks redress from us as a result of a security breach of our software, our business could be adversely affected.

For certain products and services, including our cloud hosting operations, we rely on third-party providers, which may create significant risk exposure for us.

We maintain relationships with third parties to provide certain services to us or to our customers, including cloud hosting and other cloud-based services. We make contractual obligations to customers based on these relationships and, in some cases, also entrust these providers with both our own sensitive data as well as the sensitive data of our customers (that may include sensitive guest data). If these third-party providers do not perform as expected or encounter service disruptions, cyber-attacks, data breaches, or other difficulties, we or our customers may be materially and adversely affected, including, among other things, by facing increased costs, potential liability to customers, guests, or other third parties, regulatory issues, and reputational harm. If it is necessary to migrate these services to other providers because of poor performance, security considerations, or other financial or operational factors, it could result in service disruptions to our customers and significant time, expense, or exposure to us, any of which could materially adversely impact our business.

We also purchase hardware and technology, in some cases, by or from companies that may compete with us or work with our competitors. While we endeavor to use larger, more established providers wherever possible, in some cases, these providers may be smaller, less established companies, particularly in the case of new or unique technologies that we have not developed internally, or in an effort to benefit our margins.

If any of these providers experience financial, operational, or quality assurance difficulties, or if any cease production, or there is any other disruption in the services we or our customers receive, including as a result of the acquisition of a supplier or partner by a competitor, macroeconomic issues like those described above (such as the COVID-19 pandemic or the 2022 Russian invasion of Ukraine), or otherwise, we will be required to locate and migrate to alternative sources or providers, to internally develop the applicable technologies, to redesign our products, or to remove certain features from our products or to reduce our service levels, any of which would likely increase our expenses, create delays, or negatively impact our revenues. Although we strive to establish contractual protections with key providers, such as source code escrows, warranties, and indemnities, we may not be successful in obtaining adequate protections, these agreements may be short-term in duration, and the counterparties may be unwilling or unable to stand behind such protections. Moreover, these types of contractual protections offer limited practical benefits to us in the event our relationship with a key provider is interrupted.

We may not be able to enforce or protect our intellectual property rights.

We rely on a combination of copyright, patent, trademark and trade secret laws and restrictions on disclosure to protect our intellectual property rights. We cannot be certain that the steps we have taken will prevent unauthorized use of our technology. Any failure to protect our intellectual property rights would diminish or eliminate the competitive advantages that we derive from our proprietary technology.

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We may be subject to claims of infringement of third-party intellectual property rights.

Third parties may assert claims that our software or technology infringe, misappropriate, or otherwise violate their intellectual property or other proprietary rights. Such claims may be made by our competitors seeking to obtain a competitive advantage or by other parties. The risk of claims may increase as the number of software products that we offer and competitors in our market increase and overlaps occur. Any such claims, regardless of merit, that result in litigation could result in substantial expenses, divert the attention of management, cause significant delays in introducing new or enhanced services or technology, materially disrupt the conduct of our business, and have a material adverse effect on our business, financial condition, and results of operations.

While we do not believe that our products and services infringe any patents or other intellectual property rights, from time to time, we receive claims that we have infringed the intellectual property rights of others. For example, on April 6, 2012, Ameranth, Inc. filed a complaint against us in the U.S. District Court for the Southern District of California, alleging that certain of our products infringe patents owned by Ameranth directed to configuring and transmitting hospitality menus (e.g., restaurant menus) for display on electronic devices, and synchronizing the menu content between the devices. Although on May 11, 2022, judgement was entered for us and against Ameranth on all claims in that suit, Ameranth has pending appeals that may affect the judgement.

If we fail to meet our customers'customers’ performance expectations, our reputation may be harmed, and we may be exposed to legal liability.


Our ability to attract and retain customers depends to a large extent on our relationships with our customers and our reputation for high quality professional services and integrity.solutions. As a result, if a customer is not satisfied with our products and services, or solutions, our reputation may be damaged. Moreover, if we fail to meet our clients'customers’ performance expectations or if customers experience service disruptions, breaches or other quality issues, we may lose clientscustomers and be subject to legal liability, particularly if such failure, service disruptions or breaches adversely impactsimpact our clients'customers’ businesses.


In addition, many of our projects are critical to the operations of our customers'customers’ businesses. While our contracts typically include provisions designed to limit our exposure to legal claims relating to our products and services, these provisions may not adequately protect us or may not be enforceable in all cases. The general liability insurance coverage that we maintain, including coverage for errors and omissions, is subject to important exclusions and limitations. We cannot be certain that this coverage will continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. A successful assertion of one or more large claims against us that exceeds our available insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could adversely affect our profitability.


Actual or perceived security vulnerabilities

Risks Relating to the Industries We Serve

Our business depends to a significant degree on the hospitality industry and instability and downturns in the hospitality industry could adversely affect our software products may result in reduced sales or liabilities.



Our software may be used in connection with processing sensitive data (e.g., credit card numbers). It may be possible for the data to be compromised ifbusiness and results of operations.

Because our customer doesbase is concentrated in the hospitality industry, our business and sales are largely dependent on the health of that industry, which in turn is dependent on the domestic and international economy. Instabilities or downturns in the hospitality industry, such as those resulting from the impact of COVID-19, could disproportionately impact our revenue, as customers may exit the industry or delay, cancel or reduce planned expenditures for our products.

Consolidation in the gaming and other hospitality industries could adversely affect our business.

Customers that we serve may seek to achieve economies of scale and other synergies by combining with or acquiring other companies. The hospitality industry has experienced recent consolidations, including the hotel and gaming sectors of the industry. Although recent consolidations in the hospitality industry have not maintain appropriate security procedures. In those instances, the customer may attempt to seek damages from us. While we believematerially adversely affected our business, there is no assurance that allfuture consolidations will not have such affect. For example, if one of our current software compliescustomers merges or consolidates with applicable industry security requirements anda company that we take appropriate security measuresrelies on another provider’s products or services, it could decide to reduce the possibilityor cease its purchases of breach through our support and other systems, we cannot assure that our customers' systems will not be breached,products or that all unauthorized access can be prevented. If a customer, or other person, seeks redress from us as a result of a security breach, our business could be adversely affected.


Our cloud-based solutions present execution and competitive risks.

Our solutions offered in the cloud accessible via the web without hardware installation or software downloads present new and difficult technology challenges. These offerings depend on integration of third-party hardware, software and cloud hosting vendors working together with our products. As a result, we may be subject to claims if customers experience service disruptions, breaches or other quality issues related to our cloud-based solutions.

Cloud-based platform and software applications presents increased security risks.

As we expand our cloud-based platform and software hosting capabilities, including our rGuest products, and offer more of our software applications to our customers on a cloud-based basis, our responsibility for data and system security with respect to data held in our hosting centers increases significantly. While we believe that our current platform, software applications and data centers comply with applicable laws and industry security requirements, and while we believe that we use appropriate security measures to reduce the possibility of unauthorized access or misuse of data in the data centers, we cannot provide absolute assurance that our cloud-based applications will not be breached, or that all unauthorized access can be prevented. If a security breach were to occur, a customer, regulatory agency, or other person could seek redressservices from us, which could have an adverse effect on our business.

Insolvencies in the hospitality industry could adversely affect our business.

Customers that we serve may be or become insolvent. Loss of revenue and other operating challenges may cause some of our customers to declare bankruptcy or cause their lenders to declare a default, accelerate the related debt, or foreclose on their property. Customers in bankruptcy may not have sufficient assets to pay us unpaid fees or reimbursements we are owed under their agreements

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with us. If a significant number of customers file for bankruptcy or otherwise fail to pay amounts owed to us, our revenues and liquidity could be adversely affected.

Risks Relating to Our Finances and Capital Structure

Our stock has been volatile and we expect that it will continue to be volatile.

During the year ended March 31, 2023, the trading price of our common stock ranged from a low close of $32.41 to a high close of $87.33. The market price for our common stock could be subject to wide fluctuations in response to many risk factors listed in this section, and others beyond our control. Factors affecting the trading price of our common stock may include:

uncertainties in the global economy;

economic news or other events generally causing volatility in the trading markets;
We
our operating results failing to meet the expectation of securities analysts or investors in a particular period or failure of securities analysts to publish reports about us or our business;
announcements by us or our competitors of acquisitions, new offerings or improvements, significant contracts, commercial relationships or capital commitments;
our ability to market new and enhanced solutions on a timely basis; and
any major change in our board or management
general economic and political conditions such as recessions, interest rates, fuel prices, international currency fluctuations and acts of war or terrorism.

On May 22, 2020, we sold $35 million of preferred stock with a 5.25% cumulative dividend and convertible into common stock at a conversion price of $20.1676 per share. Dilution upon the conversion of the preferred stock in the future may negatively impact the price of our common stock.

Additionally, our ownership base has been and may continue to be concentrated in a few shareholders, which could increase the volatility of our common share price over time.

If we acquire new businesses, we may not be able to enforcesuccessfully integrate them or protectattain the anticipated benefits.

As part of our intellectual property rights.


We rely on a combination of copyright, patent, trademarkoperating history and trade secret laws and restrictions on disclosure to protect our intellectual property rights. We cannot be certain that the stepsgrowth strategy, we have takenacquired other businesses. In the future, we may continue to seek acquisitions. We can provide no assurance that we will prevent unauthorized usebe able to identify and acquire targeted businesses or obtain financing for such acquisitions on satisfactory terms. The process of integrating acquired businesses into our operations may result in unforeseen difficulties and may require a disproportionate amount of resources and management attention. If integration of our technology.acquired businesses is not successful, we may not realize the potential benefits of an acquisition or suffer other adverse effects.

Our financial results may be significantly impacted by changes in our tax position.

We are subject to taxes in the United States and numerous foreign jurisdictions. Our future effective tax rates could be impacted by changes in the mix of earnings in countries with differing statutory tax rates, changes in the valuation allowance on deferred tax assets (including our net operating loss carryforwards), changes in unrecognized tax benefits, or changes in tax laws or their interpretation. Any failureof these changes could have a material adverse effect on our profitability. In addition, the tax authorities in the jurisdictions in which we operate, including the United States, may from time to protecttime review the pricing arrangements between us and our intellectual property rights would diminishforeign subsidiaries or eliminateamong our foreign subsidiaries. An adverse determination by one or more tax authorities in this regard may have a material adverse effect on our financial results.

We have significant deferred tax assets which can provide us with significant future cash tax savings if we are able to use them, including significant net operating losses. However, the competitive advantagesextent to which we will be able to use these net operating losses may be impacted, restricted, or eliminated by a number of factors, including changes in tax rates, laws or regulations, and whether we generate sufficient future taxable income. To the extent that we derive fromare unable to utilize our proprietary technology.


net operating losses or other losses, our results of operations, liquidity, and financial condition could be materially adversely impacted. When we cease to have net operating losses available to us in a particular tax jurisdiction, either through their expiration, disallowance, or utilization, our cash tax liability will increase in that jurisdiction.

We are exposed to foreign currency exchange rate fluctuations that could negatively impact our financial results.

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We earn revenue, pay expenses, own assets, and incur liabilities in countries using currencies other than the U.S. dollar, including the British pound sterling, euro, Indian rupee, Australian dollar, Singapore dollar, and Canadian dollar, among others. Because our consolidated financial statements are presented in U.S. dollars, we must translate revenue, expenses, assets, and liabilities of entities using non-U.S. dollar functional currencies into U.S. dollars using currency exchange rates in effect during or at the end of each reporting period, meaning that we are exposed to the impact of changes in currency exchange rates. In addition, the revaluation and settlement of monetary assets and liabilities denominated in currencies other than the U.S. dollar impact our net income with associated gains or losses recorded within other income (expense), net.

We may have exposure to greater than anticipated tax liabilities.

Some of our products and services may be subject to claimssales taxes in states where we have not collected and remitted such taxes from our customers. We have reserves for certain state sales tax contingencies based on the likelihood of infringementobligation. These contingencies are included in “Other non-current liabilities” in our Consolidated Balance Sheets. We believe we have appropriately accrued for these contingencies. In the event that actual results differ from these reserves, we may need to make adjustments, which could materially impact our financial condition and results of third-party intellectual property rights.


operations.

We may incur goodwill and intangible asset impairment charges that adversely affect our operating results.

As of March 31, 2023, we had $32.6 million of goodwill and $18.1 million of intangible assets, net, on our Consolidated Balance Sheet. We review our indefinite-lived intangible assets including goodwill for impairment on at least an annual basis or more frequently if an event or events indicate the potential for impairment. We assess as needed whether there have been impairments in our other intangible assets. We make assumptions and estimates in our assessments that can be complex and subjective. In our assumptions and estimates we consider whether negative factors exist such as deteriorating economic conditions, disruptions to our business, inability to effectively integrate acquired businesses, intensified competition, market capitalization declines, or significant changes in use of the intangible assets. To the extent that such factors or other negative factors emerge, we may record non-cash impairment charges in the future that could negatively impact our financial condition and results of operations.

We may encounter risks associated with maintaining large cash balances.

While we do not believe thathave attempted to invest our productscash balances in investments we considered to be relatively safe, we nevertheless confront credit and services infringe any patents or other intellectual property rights, from time to time, we receive claims that we have infringed the intellectual property rights of others. On April 6, 2012, Ameranth, Inc. filed a complaint against us for patent infringement in the United States District Court for the Southern District of California alleging that point-of-sale and property management and other hospitality information technology products sold by us infringe three patents owned by Ameranth.


This lawsuit and any other such claim, with or without merit,liquidity risks. Bank failures could result in costly litigation and distract management from day-to-day operations. If we are found liable, we could be obligated to pay significant damagesreduced liquidity or enter into license agreements.

the actual loss of money held in deposit accounts in excess of federally insured amounts, if any.

Other Risk Factors

We are subject to litigation, which may be costly.


As a company that does business with many customers, employees and suppliers, we are subject to litigation. The results of such litigation are difficult to predict, and we may incur significant legal expenses if any such claim were filed. While we generally take steps to reduce the likelihood that disputes will result in litigation, litigation is very commonplace and could have an adverse effectimpact on our business.


Our dependence on certain strategic partners makes us vulnerable to the extent we rely on them.

We rely on a concentrated number of vendors for the majority of our hardware and for certain software and related services needs. We do not have long term agreements with many of these vendors. If we can no longer obtain these hardware, software or services needs from our major suppliers due to mergers, acquisitions or consolidation within the marketplace, material changes in their partner programs, their refusal to continue to supply to us on reasonable terms or at all, and we cannot find suitable replacement suppliers, it may have a material adverse impact on our future operating results and gross margins.

If we acquire new businesses, we may not be able to successfully integrate themor attain the anticipated benefits.

As part of our operating history and growth strategy, we have acquired other businesses. In the future, we may continue to seek acquisitions. We can provide no assurance that we will be able to identify and acquire targeted businesses or obtain financing for such

acquisitions on satisfactory terms. The process of integrating acquired businesses into our operations may result in unforeseen difficulties and may require a disproportionate amount of resources and management attention. If integration of our acquired businesses is not successful, we may not realize the potential benefits of an acquisition or suffer other adverse effects.

If we fail to retain key employees, our business may be harmed.

Our success depends on the skill, experience and dedication of our employees. If we are unable to retain and attract sufficiently experienced and capable personnel, especially in product development, sales and management, our business and financial results may suffer. For example, if we are unable to retain and attract a sufficient number of skilled technical personnel, our ability to develop high quality products and provide high quality customer service may be impaired. Experienced and capable personnel in the technology industry remain in high demand, and there is continual competition for their talents. When talented employees leave, we may have difficulty replacing them, and our business may suffer. There can be no assurance that we will be able to successfully retain and attract the personnel that we need.

We may incur goodwill, intangible asset and capitalized software development impairment charges that adversely affect our operating results.

We review our goodwill, intangible assets and capitalized software development costs for impairment on at least an annual basis. During the fourth quarter of fiscal 2016, we determined that the remaining net book value of our acquired developed technology WMx exceeded its net realizable value resulting in an impairment charge of $0.6 million. Our future operating results and the market price of our common stock could be materially adversely affected if we are required to further write down the carrying value of goodwill, intangible assets or capitalized software development in the future.

If we fail to maintain an effective system of internal controls, we may not be able to detect fraud, which could have a material adverse effectimpact on our business.


While we believe our internal control over financial reporting is effective, a controls system cannot provide absolute assurance that the objectives of the controls system are met, and no evaluation of controls can provide absolute assurance that control issues and instances of fraud, if any, within our company have been detected.


We have encountered risks associated with maintaining large cash balances.

While we have attempted to invest our cash balances in investments generally considered to be relatively safe, we nevertheless confront credit and liquidity risks. Bank failures could result in reduced liquidity or the actual loss of money held in deposit accounts in excess of federally insured amounts, if any.

We may have exposure to greater than anticipated tax liabilities.

Some of our products and services may be subject to sales taxes in states where we have not collected and remitted such taxes from our customers. We have reserves for certain state sales tax contingencies based on the likelihood of obligation. These contingencies are included in “Accrued liabilities” in our Consolidated Balance Sheets. We believe we have appropriately accrued for these contingencies. In the event that actual results differ from these reserves, we may need to make adjustments, which could materially impact our financial condition and results of operations.

Our business may be impacted by the recent bankruptcy filing of Caesars Entertainment Operating Company, Inc.

On January 12, 2015, an involuntary bankruptcy petition was filed against Caesars Entertainment Operating Company, Inc. (Caesars) under Chapter 11 of the U.S. Bankruptcy Code. On January 15, 2015, Caesars and certain of its affiliates filed a voluntary bankruptcy petition under Chapter 11. Those cases have been consolidated in the United States Bankruptcy Court for the Northern District of Illinois. As of May 26, 2015, we filed a proof of claim with the Bankruptcy Court identifying approximately $0.7 million of pre-petition claims still outstanding. In January 2016, we filed an amended proof of claim with the Bankruptcy Court identifying approximately $0.2 million of pre-petition claim in addition to those filed on May 26, 2015. As of March 31, 2016, approximately $0.7 million of pre-petition claims remain outstanding. Caesars entertainment properties have continued to operate in the ordinary course following the bankruptcy filing, and we have continued to do business with Caesars in the ordinary course. Our business with Caesars is subject to a number of risks, including our ability to collect outstanding accounts receivable, as well as the risks that Caesars’ bankruptcy restructuring may not be successful, or that Caesars ceases normal operations or seeks to renegotiate its existing obligations through bankruptcy protection or otherwise.

We have identified material weaknesses in our internal controls over financial reporting, and our business may be adversely affected if we have other material weaknesses or significant deficiencies in our internal control over financial reporting.


We concluded that our disclosure controls and procedures were not effective as of March 31, 2015, and December 31, 2015, because of material weaknesses in our internal control over financial reporting. Specifically, at these times we had not adequately designed and maintained effective controls related to the review of significant assumptions used in the impairment tests related to the valuation of indefinite-lived intangible assets and capitalized software assets. Also, multiple out of quarter adjustments that were not detected and corrected on a timely basis by our review controls in fiscal year 2016 indicated that certain of our review controls were not then operating effectively. While these control deficiencies did not result in a material misstatement of previously filed annual or interim consolidated financial statements and have since been remediated, these control deficiencies suggest an underlying risk that a material misstatement of the annual or interim consolidated financial statements would not be prevented or detected on a timely basis. The existence of one or more additional material weaknesses or significant deficiencies could result in errors in our financial statements, and substantial costs and resources may be required to address these and any other internal control deficiencies. If we cannot produce reliable financial reports, investors could lose confidence in our reported financial information, the market price of our stock could decline significantly, and our business and operating results could be materially and adversely affected.

Risks Relating to the Industries We Serve

Our business depends to a significant degree on the hospitality industry and a weakening could adversely affect our business and results of operations.

Because our customer base is concentrated in the hospitality industry, our business is largely dependent on the health of that industry. Our sales are dependent in large part on the health of the hospitality industry, which in turn is dependent on the domestic and international economy.  Instabilities or downturns in the hospitality industry could disproportionately impact our revenue, as clients may exit the industry or delay, cancel or reduce planned expenditures for our products. A general downturn in the hospitality industry could disproportionately impact our revenue, as clients may exit the industry or delay, cancel or reduce planned expenditures for our products.

Higher oil and gas prices worldwide could have a material adverse impact on the hospitality industry, and indirectly, on our business.

Material increases in oil and gas prices tend to reduce discretionary spending by consumers, such as on travel and dining, as well as on retail spending generally. Reductions in discretionary spending by consumers adversely affect our customers and, indirectly, our business. Moreover, increases in oil and gas prices also directly adversely affect our customer base in other ways. For example, oil and gas price increases can result in higher ingredient and food costs for our restaurant customers.

Consolidation in the hospitality industry could adversely affect our business.

Customers that we serve may seek to achieve economies of scale and other synergies by combining with or acquiring other companies. The hospitality industry has experienced recent consolidations, including the hotel and casino sectors of the industry. Although recent consolidations in the hospitality industry have not materially adversely affected our business, there is no assurance that future consolidations will not have such affect. For example, if one of our current customers merges or consolidates with a company that relies on another provider's products or services, it could decide to reduce or cease its purchases of products or services from us, which could have an adverse effect our business.

Risks Relating to Our Stock

Our stock has been volatile and we expect that it will continue to be volatile.

Our stock price has been volatile, and we expect it will continue to be volatile. For example, during the year ended March 31, 2016, the trading price of our common stock ranged from a high of $12.56 to a low of $7.97. The volatility of our stock price may be due to factors other than those specific to our business, such as economic news or other events generally affecting the trading markets. Additionally, our ownership base has been and may continue to be concentrated in a few shareholders, which could increase the volatility of our common share price over time.


Our largest shareholder, MAK Capital, currently holds approximately 31% of our common shares, which could impact corporate policy and strategy, and MAK Capital's interests may differ from those of other shareholders.

Pursuant to the approval by shareholders of a control share acquisition proposal, MAK Capital holds approximately 31% of our outstanding common shares. As a significant shareholder whose responses could potentially affect the interests of Agilysys and the other shareholders, our Board may consider MAK Capital's potential response to a particular decision of the Board in considering the range of possible corporate policies and strategies in the future, potentially influencing corporate policy and strategic planning.

MAK entered into a Voting Trust Agreement with Computershare, as trustee, which provides that, for both strategic and other transactions requiring at least two-thirds of the voting power to approve, the trustee will vote a certain percentage of MAK Capital's shares in favor of, against, or abstaining from voting in the same proportion as all other shares voted by shareholders (including MAK Capital's shares not being voted by the trustee). If the Voting Trust Agreement, as amended, that MAK entered into with Computershare were to terminate for any reason, MAK Capital would have a level of control that would highly influence the approval or disapproval of transactions requiring under Ohio law the approval of two-thirds of the outstanding common shares, such as a business combination, or majority share acquisition involving the issuance of common shares entitling the holders to exercise one-sixth or more of the voting power of our common shares, each of which requires approval by two-thirds of the outstanding common shares. MAK Capital might also be able to initiate or substantially assist any such transaction. Even with the limitations on MAK Capital's voting power imposed by the Voting Trust Agreement, as amended, it would be more difficult for the other shareholders to approve such a transaction if MAK Capital opposed it, and MAK Capital's interests may differ from those of other shareholders.


Item 1B. Unresolved Staff Comments.


None.


Item 2. Properties.


Our corporate servicesheadquarters are located in Alpharetta, Georgia where we lease approximately 23,00033,000 square feet of office space. In addition, we lease approximately 34,00036,000 square feet of office space in Las Vegas, Nevada, and 22,00030,000 square feet of office space in Bellevue, Washington.Washington, of which we sublease 22,000 square feet to a third party, 5,000 square feet of office space in Santa Barbara,

20


California, and 6,000 square feet of warehouse space in Roswell, Georgia. Internationally, we lease approximately 101,000 square feet of office space in Chennai, India, 7,000 square feet in Toronto, Canada, and lease several other smaller office locations throughout Europe and Asia. Our major leases contain renewal options for periods of up to 10 years. We believe that our current facilities and office space facilities are sufficient to meet our current needs and do not anticipate any difficulty securing additional space as needed.



We are involved in legal actions that arise in the ordinary course of business. It is the opinion of management that the resolution of any current pending litigation will not have a material adverse effect on our financial position or results of operations.


On April 6, 2012, Ameranth, Inc. filed a complaint against us for patent infringement in the United StatesU.S. District Court for the Southern District of California. The complaint alleges, among other things,California alleging that point-of-sale and property management and other hospitality information technologycertain of our products software, components and/or systems sold by us infringe three patents owned by Ameranth purportingdirected to cover generationconfiguring and synchronizationtransmitting hospitality menus (e.g., restaurant menus) for display on electronic devices, and synchronizing the menu content between devices. The case against us was consolidated with similar cases brought by Ameranth against more than 30 other defendants. All but one of menus, including restaurant menus, event tickets,the patents at issue in the case were invalidated by the U.S. Court of Appeals for the Federal Circuit in 2016. In September 2018, the District Court found the one surviving Ameranth patent invalid and other products across fixed, wireless and/or internet platforms as well as synchronizationgranted summary judgment in favor of hospitality informationthe movant co-defendants. This judgment was affirmed by the U.S. Court of Appeals for the Federal Circuit in November 2019 with respect to all claims except for two, which were not asserted against Agilysys, and hospitality software applications across fixed, wirelessAmeranth’s writ of certiorari to the United States Supreme Court was denied in October 2020. In December 2021, the District Court denied Ameranth’s motion to assert additional claims against the defendants. In March 2022, the District Court granted summary judgment in favor of the defendants still facing the remaining claims. Subsequently, Ameranth appealed the grant of summary judgment with the U.S. Court of Appeals for the Federal Circuit. Although on May 11, 2022, judgement was entered for us and internet platforms. The complaint seeks monetary damages, injunctive relief, costs and attorneys’ fees. against Ameranth on all claims in that suit, Ameranth has pending appeals that may affect the judgement.

At this time, we are not able to predict the outcome of this lawsuit,Ameranth’s pending appeal on their claims against us, or any possible monetary exposure associated with the lawsuit. However, we dispute the allegations of wrongdoing and are vigorously defending ourselves in this matter.


Item 4. Mine Safety Disclosures.

Not applicable.


21


Part II


Item 5. Market for Registrant'sRegistrant’s Common Equity,Related Shareholder Matters and IssuerPurchases of Equity Securities.


Market Information

Our common shares, without par value, are traded on the NASDAQ Stock Market LLC under the symbol “AGYS”. The high and low sales prices for theAs of May 12, 2023, there were 1,233 registered holders of our common shares, for each quarter during the past two fiscal years are presented in the table below.

2016High Low
Fourth quarter$11.77
 $8.50
Third quarter$12.56
 $9.62
Second quarter$12.19
 $7.97
First quarter$10.43
 $8.72
    
2015 High  Low
Fourth quarter$12.54
 $9.39
Third quarter$12.74
 $10.35
Second quarter$14.52
 $11.58
First quarter$15.02
 $11.89

The closing price of the common shares on May 27, 2016, was $11.68 per share. There were 1,688 active shareholders of record.

without par value.

Dividends

We did not pay dividends in fiscal 20162023 or 20152022 on our common stock and are unlikely to do so in the foreseeable future. We pay preferred stock dividends as described in Note 14, Preferred Stock, to our Consolidated Financial Statements under Item 8 of this Annual Report. The current policypractice of the Board of Directors is to retain any available earnings for use in the operations and growth of our business.




business, both organically and through acquisitions.

Shareholder Return Performance Presentation

The following chart compares the value of $100 invested in our common shares, including reinvestment of dividends, with a similar investment in the Russell 2000 Index (the “Russell 2000”) and with the companies listed in the SIC Code 7373-Computer Integrated Systems Design for the period March 31, 20112018 through March 31, 2016.2023. The stock price performance in this graph is not necessarily indicative of the future performance of our common shares.


Comparison of 5 Year Cumulative Total Return

INDEXED RETURNS
  Fiscal Years Ended March 31,
 Base Period     
Company Name / Index201120122013201420152016
Agilysys, Inc.$100.00
$156.62
$173.17
$233.45
$171.43
$177.87
Russell 2000$100.00
$99.82
$116.09
$145.00
$156.90
$141.59
Peer Group$100.00
$92.50
$114.89
$153.45
$181.27
$161.94

img43665037_34.jpg 

INDEXED RETURNS

22


 

 

 

 

 

Fiscal Years Ended March 31,

 

 

 

Base Period

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Company Name / Index

 

2018

 

 

2019

 

 

2020

 

 

2021

 

 

2022

 

 

2023

 

Agilysys, Inc.

 

$

100.00

 

 

$

177.60

 

 

$

140.10

 

 

$

402.35

 

 

$

334.56

 

 

$

692.11

 

Russell 2000

 

$

100.00

 

 

$

102.05

 

 

$

77.57

 

 

$

151.14

 

 

$

142.39

 

 

$

125.87

 

Peer Group

 

$

100.00

 

 

$

105.73

 

 

$

96.97

 

 

$

130.61

 

 

$

137.78

 

 

$

108.26

 

This performance graph shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended or incorporated by reference into any of our filings under the Securities Act of 1933, as amended, of the Exchange Act, except as shall be expressly set forth by specific reference in such filing.




Item 6. Selected Financial Data.


The following selected consolidated financial and operating data was derived from our audited consolidated financial statements and the current and prior period operating results of our UK entity and RSG have been classified within discontinued operations for all periods presented as discussed in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations. The selected financial data should be read in conjunction with the Consolidated Financial Statements and Notes thereto, and Item 7 contained in Part II of this Annual Report.
 Year ended March 31,
(In thousands, except per share data)20162015201420132012
Operating results      
Net revenue$120,366
$103,514
$101,261
$94,008
$82,051
Gross profit68,106
60,081
64,040
57,619
49,626
Operating loss(4,313)(12,467)(6,188)(9,307)(45,840)
Loss from continuing operations, net of taxes(3,765)(11,497)(2,895)(6,214)(37,493)
Income from discontinued operations, net of taxes

19,992
4,916
14,710
Net (loss) income$(3,765)$(11,497)$17,097
$(1,298)$(22,783)
      
Per share data (1)     
Basic and diluted     
Loss from continuing operations$(0.17)$(0.51)$(0.13)$(0.28)$(1.67)
Income from discontinued operations

0.90
0.22
0.65
Net (loss) income$(0.17)$(0.51)$0.77
$(0.06)$(1.02)
      
Weighted-average shares outstanding - basic and diluted22,483
22,338
22,135
21,880
22,432
      
Balance sheet data at year end     
Cash and cash equivalents$60,608
$75,067
$99,566
$82,444
$95,511
Working capital41,401
54,407
81,711
72,122
76,286
Total assets185,157
181,525
190,895
197,498
204,464
Total debt333
189
335
86
384
Total shareholders’ equity123,473
124,188
132,873
113,856
114,438

(1) When a loss is reported, the denominator of diluted earnings per share cannot be adjusted for the dilutive impact of share-based compensation awards because doing so would be anti-dilutive. In addition, when a loss from continuing operations is reported, adjusting the denominator of diluted earnings per share would also be anti-dilutive to the loss per share, even if the entity has net income after adjusting for a discontinued operation. Therefore, for all periods presented, basic weighted-average shares outstanding were used in calculating the diluted net loss per share.



[Reserved]

23


Item 7. Managements’ Discussion and Analysis of Financial Condition and Results of Operations.


In “Management’s Discussion and Analysis of Financial Condition and Results of Operations” (“MD&A”), management explains the general financial condition and results of operations for Agilysys and subsidiaries including:


— what factors affect our business;

— what our earnings and costs were;

— why those earnings and costs were different from the year before;

— where the earnings came from;

— how our financial condition was affected; and

— where the cash will come from to fund future operations.


The MD&A analyzes changes in specific line items in the Consolidated Statements of Operations and Consolidated Statements of Cash Flows and provides information that managementbelieves is important to assessing and understanding our consolidated financial condition and results of operations. This discussion should be read in conjunction with the Consolidated Financial Statements and related Notes that appear in Item 158 of this Annual Report titled, "Financial“Financial Statements and Supplementary Data." Information provided in the MD&A may includeforward-looking statements that involve risks and uncertainties. Many factors couldcause actual results to be materially different from those contained in the forward-lookingstatements. See “Forward-Looking Information” on page 3 of this Annual Report and Item 1A “Risk Factors”in Part I of this Annual Report for additional informationconcerning these items. Management believes that this information, discussion, and disclosure is important in making decisions about investing in Agilysys.


Overview


Recent Developments

Macroeconomic Conditions

During the year ended March 31, 2023, global macroeconomic conditions were, and continue to be, influenced by a number of factors, including, but not limited to, the COVID-19 pandemic, the Russia-Ukraine war, labor shortages, supply chain disruptions, inflation, and the erosion of foreign currencies relative to the U.S. dollar. We believe such conditions are impacting customer spending and provider pricing decisions resulting in decreased demand, increased costs, and reduced margins particularly in areas outside of the United States.

Our Business

Agilysys ishas been a leading technology company that provides innovativeleader in hospitality software for more than 40 years, delivering innovative state-of-the-art cloud-native SaaS and on-premise guest-centric technology solutions. Customers around the world include: branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, workforce management, analytics, document managementpayments, and mobilerelated applications, to manage the entire guest journey. Agilysys is also known for its world class customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and wireless solutions and services toincrease operational efficiencies.

The Company has just one reportable segment serving the global hospitality industry. Our solutions and services allow property managers to better connect, interact and transact with their customers and enhance their customer relationships by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the overall guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of our consolidated revenue is derived from contract support, maintenance and subscription services.


Agilysys operates extensively throughoutacross North America, Europe, the Middle East, Asia-Pacific, and Asia,India with corporate servicesheadquarters located in Alpharetta, GA, and offices in Singapore, Hong Kong, Malaysia and the Philippines. Agilysys is comprised of a single operating segment and operates as a pure play software-driven solutions provider to the hospitality industry.

Following the divestiture of the Retail Solutions Group (RSG) in July 2013, and our United Kingdom business entity (UK entity) in March 2014, Agilysys operates as one operating segment and as a pure play software-driven solutions provider to the hospitality industry. The sale of RSG and the UK entity each represented the disposal of a component of an entity. As such, the operating results of RSG and the UK entity have been reported as a component of discontinued operations in the Consolidated Financial Statements for the periods presented (see Note 4).

Georgia.

Our top priority is increasing shareholder value by improving operating and financial performance and profitabilityprofitably growing the business through superior products and services. To that end, we expect to invest a certain portion of our cash on hand to fund enhancements to existing software products, to develop and market new software products, to fund enhancements to existing software products,and to expand our customer breadth, both vertically and geographically.


Our strategic plan specifically focuses on:

Putting the customer first

Focusing on product innovation and development
    Strong customer focus, with clear
Improving our liquidity
Increasing organizational efficiency and realistic service commitments.teamwork
Developing our employees and leaders

24


Growing salesrevenue by improving the breadth and depth of our proprietary offerings: products, support, maintenanceproduct set across both point-of-sale and subscription services and professional services.property management applications
    Diversifying our customer base across industries and geographies.
Growing revenue through international expansion
•    Capitalizing on our intellectual property and emerging technology trends.

The primary objective of our ongoing strategic planning process is to create shareholder value by exploitingcapitalizing on growth opportunities, increasing profitability and strengthening our competitive position within the specific technology solutions and in the end markets we service. The plan builds on our existing strengthsserve. Profitability and targets industry leading growth and peer beating financial and operating results driven by new technology trends and market opportunities. Industry leading growth and peer beating financial and operational results will be achieved through


tighter coupling and management of operating expenses of the business and sharpening the focus of our investments to concentrate on growth opportunities withthat offer the highest return by seeking the highest margin revenue opportunities in the markets in which we compete.

returns.

Revenue - Defined


As required by the SEC, we separately present revenue earned as products revenue, support,subscription and maintenance and subscription services revenue or professional services revenue in our Consolidated Statements of Operations. In addition to the SEC requirements, we may, at times, also refer to revenue as defined below. The terminology, definitions, and applications of terms we use to describe our revenue may be different from those used by other companies and caution should be used when comparing these financial measures to those of other companies. We use the following terms to describe revenue:


•    Revenue – We present revenue net of sales returns and allowances.
Products revenue – Revenue earned from the sales of software licenses, third party hardware equipment and proprietaryoperating systems.
Subscription and remarketed software.
Support, maintenance and subscription services revenue – Revenue earned from the saleongoing delivery of software updates, upgrades, bug fixes, technical support, and transaction-based fees over the period covered by subscription or maintenance agreements with our customers for both proprietary and remarketed ongoing support, maintenance and subscription or hosting services.solutions.
Professional services revenue – Revenue earned from the delivery of implementation, integration and installation services for proprietary and remarketed products.

Matters Affecting Comparability

On July 1, 2013 we completed the sale of RSG to Kyrus Solutions, Inc. (Kyrus), an affiliate of Clearlake Capital Group, L.P. For financial reporting purposes, RSG’s operating results for all periods presented were classified within discontinued operations.

On March 31, 2014, we completed the sale of our UK entity to Verteda Limited (Verteda), a U.K. based company. In connection with the sale, we have entered into a multi-year distribution agreement, whereby Verteda will distribute certain of our products within the U.K. marketplace. We will continue to manage all property management system accounts as well as key global accounts in the EMEA market. For financial reporting purposes, the UK entity operating results for all period presented were classified within discontinued operations.

Accordingly, the discussion and analysis presented below, reflects our continuing operations only.


25


Results of Operations


Fiscal20162023Compared withto Fiscal2015


2022

Net Revenue and Operating Loss


Income

The following table presents our consolidated revenue and operating results for the fiscal years ended March 31, 20162023 and 2015:

 Year ended March 31,   Increase (decrease)
(Dollars in thousands)2016 2015 $ %
Net revenue:       
Products$41,445
 $31,846
 $9,599
 30.1 %
Support, maintenance and subscription services60,104
 56,013
 4,091
 7.3 %
Professional services18,817
 15,655
 3,162
 20.2 %
Total net revenue120,366
 103,514
 16,852
 16.3 %
Cost of goods sold:       
Products, inclusive of developed technology amortization23,326
 18,732
 4,594
 24.5 %
Support, maintenance and subscription services15,394
 12,461
 2,933
 23.5 %
Professional services13,540
 12,240
 1,300
 10.6 %
Total cost of goods sold52,260
 43,433
 8,827
 20.3 %
Gross profit68,106
 60,081
 8,025
 13.4 %
Gross profit margin56.6 % 58.0 %    
Operating expenses:       
Product development26,688
 25,316
 1,372
 5.4 %
Sales and marketing19,740
 16,357
 3,383
 20.7 %
General and administrative21,818
 21,668
 150
 0.7 %
Depreciation of fixed assets2,199
 2,225
 (26) (1.2)%
Amortization of intangibles1,243
 3,461
 (2,218) (64.1)%
Restructuring, severance and other charges283
 1,836
 (1,553) nm
Asset write-offs and other fair value adjustments180
 1,482
 (1,302) nm
Legal settlements268
 203
 65
 100.0 %
Operating loss$(4,313) $(12,467) $8,154
 (65.4)%
Operating loss percentage(3.6)% (12.0)%    

2022:

 

 

Year ended March 31,

 

 

Increase (decrease)

 

(Dollars in thousands)

 

2023

 

 

2022

 

 

$

 

 

%

 

Net revenue:

 

 

 

 

 

 

 

 

 

 

 

 

Products

 

$

43,638

 

 

$

35,956

 

 

$

7,682

 

 

 

21.4

%

Subscription and maintenance

 

 

118,285

 

 

 

98,958

 

 

 

19,327

 

 

 

19.5

%

Professional services

 

 

36,142

 

 

 

27,722

 

 

 

8,420

 

 

 

30.4

%

Total net revenue

 

 

198,065

 

 

 

162,636

 

 

 

35,429

 

 

 

21.8

%

Cost of goods sold:

 

 

 

 

 

 

 

 

 

 

 

 

Products

 

 

22,994

 

 

 

19,251

 

 

 

3,743

 

 

 

19.4

%

Subscription and maintenance

 

 

26,262

 

 

 

21,141

 

 

 

5,121

 

 

 

24.2

%

Professional services

 

 

27,990

 

 

 

20,712

 

 

 

7,278

 

 

 

35.1

%

Total cost of goods sold

 

 

77,246

 

 

 

61,104

 

 

 

16,142

 

 

 

26.4

%

Gross profit

 

$

120,819

 

 

$

101,532

 

 

$

19,287

 

 

 

19.0

%

Gross profit margin

 

 

61.0

%

 

 

62.4

%

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

Product development

 

$

50,260

 

 

$

46,332

 

 

$

3,928

 

 

 

8.5

%

Sales and marketing

 

 

22,716

 

 

 

14,730

 

 

 

7,986

 

 

 

54.2

%

General and administrative

 

 

30,669

 

 

 

27,734

 

 

 

2,935

 

 

 

10.6

%

Depreciation of fixed assets

 

 

1,769

 

 

 

2,210

 

 

 

(441

)

 

 

(20.0

)%

Amortization of internal-use software and intangibles

 

 

1,743

 

 

 

1,654

 

 

 

89

 

 

 

5.4

%

Other charges

 

 

435

 

 

 

1,584

 

 

 

(1,149

)

 

 

(72.5

)%

Legal settlements

 

 

352

 

 

 

969

 

 

 

(617

)

 

nm

 

Operating income

 

$

12,875

 

 

$

6,319

 

 

$

6,556

 

 

nm

 

Operating income percentage

 

 

6.5

%

 

 

3.9

%

 

 

 

 

 

 

nm - not meaningful



26


The following table presents the percentage relationship of our Consolidated Statement of Operations line items to our consolidated net revenues for the periods presented:

 Year ended March 31,
 2016 2015
Net revenue:   
Products34.4 % 30.8 %
Support, maintenance and subscription services50.0
 54.1
Professional services15.6
 15.1
Total net revenue100.0
 100.0
Cost of goods sold:   
Products, inclusive of developed technology amortization19.4
 18.1
Support, maintenance and subscription services12.8
 12.0
Professional services11.2
 11.8
Total net cost of goods sold43.4
 42.0
Gross profit56.6
 58.0
Operating expenses:   
Product development22.2
 24.5
Sales and marketing16.4
 15.8
General and administrative18.1
 20.9
Depreciation of fixed assets1.8
 2.1
Amortization of intangibles1.0
 3.3
Asset write-offs and other fair value adjustments0.2
 1.8
Restructuring, severance and other charges0.1
 1.4
Legal settlements0.2
 0.2
Operating loss(3.6)% (12.0)%


 

 

Year ended March 31,

 

 

 

2023

 

 

2022

 

Net revenue:

 

 

 

 

 

 

Products

 

 

22.1

%

 

 

22.1

%

Subscription and maintenance

 

 

59.7

 

 

 

60.8

 

Professional services

 

 

18.2

 

 

 

17.1

 

Total net revenue

 

 

100.0

%

 

 

100.0

%

Cost of goods sold:

 

 

 

 

 

 

Products

 

 

11.6

%

 

 

11.8

%

Subscription and maintenance

 

 

13.3

 

 

 

13.0

 

Professional services

 

 

14.1

 

 

 

12.8

 

Total cost of goods sold

 

 

39.0

%

 

 

37.6

%

Gross profit

 

 

61.0

%

 

 

62.4

%

Operating expenses:

 

 

 

 

 

 

Product development

 

 

25.3

%

 

 

28.4

%

Sales and marketing

 

 

11.5

 

 

 

9.1

 

General and administrative

 

 

15.5

 

 

 

17.1

 

Depreciation of fixed assets

 

 

0.9

 

 

 

1.4

 

Amortization of internal-use software and intangibles

 

 

0.9

 

 

 

1.0

 

Other charges

 

 

0.2

 

 

 

1.0

 

Legal settlements

 

 

0.2

 

 

 

0.5

 

Operating income

 

 

6.5

%

 

 

3.9

%

Net revenue. Total revenue increased $16.9$35.4 million, or 16.3%21.8%, in fiscal 20162023 compared to fiscal 2015.2022. Products revenue increased $9.6$7.7 million, or 30.1%21.4%, due to higher sales and deliveries to new customers and expansion with a significant portion of the growth coming from increased sales related to our existing on-premise proprietary offerings, including hardware replacement sales, as well as increased new logo hardware sales associated with our proprietary software sold as a service. Support,customers. Subscription and maintenance and subscription services revenue increased $4.1$19.3 million, or 7.3%19.5%, as a result ofdriven by continued focus on selling hosted perpetual and subscription servicesgrowth in subscription-based revenue, which increased 29.0% year over year, and ongoing support from our proprietary product sales. Hosted perpetual and subscription service revenue comprised 9% of total consolidated revenues27.5% in 2016fiscal 2023 compared to 8% in 2015.fiscal 2022. Professional services revenue increased $3.2$8.4 million, or 20.2%30.4%, due to higher sales and service activity as a result of increased volume of customer installationour new and implementation projects associated with growth in overall proprietary product revenue.


existing customers continue implementing technology to improve their operations.

Gross profit and gross profit margin. Our total gross profit increased $8.0$19.3 million, or 13.4%19.0%, in fiscal 20162023 and total gross profit margin decreased 140 basis pointsfrom 62.4% to 56.6%61.0%. Products gross profit increased $5.0$3.9 million and gross profit margin increased 250 basis pointsfrom 46.5% to 43.7%  primarily as a result of47.3% due to a higher mixproportion of lower margin hardware sales, offset by $0.3 million ofproprietary software amortization benefit related to developed technology becoming fully amortized in the prior year period. Support,revenue over third-party products. Subscription and maintenance and subscription services gross profit increased $1.2$14.2 million and gross profit margin decreased 340 basis pointsfrom 78.6% to 74.4% due to a change in the mix77.8% as certain variable costs increased ahead of labor resources needed for maintenance of our products and continued investment in our subscription platform.related revenue. Professional services gross profit increased $1.9$1.1 million and gross profit margin increased 620 basis pointsdecreased from 25.3% to 28.0% as a result of22.6% reflecting lower utilization rates due to higher cost of labor required innon-billable hours on new, more complex solution implementations over the third and fourth quarter of fiscal 2015 to meet a customer commitment that did not recur in fiscal 2016.


comparable annual periods.

Operating expenses


Operating expenses, excluding the charges for asset write-offs and other fair value adjustments, legal settlements and restructuring, severance and other charges, increased $2.7,$14.5 million, or 3.9%15.6%, in fiscal 20162023 compared with fiscal 2015.2022. As a percent of total revenue, operating expenses have declined 7.1%decreased 2.9% in fiscal 20162023 compared with fiscal 2015.


2022.

Product development. Product development includes all expenses associated with research and development. Product development increased $1.4$3.9 million, or 5.4%8.5%, during fiscal 20162023 as compared to fiscal 2015. This increase is primarily driven by2022 due to hiring and higher salary and incentive rates across our our continued investment in resources related to both our rGuest®development teams, increased travel, and iconic product enhancements to expand the customer experience across our


install base as well as our future offerings with existing and new customers.  In addition, certain research and development costs are capitalized as software development costs upon achieving specific milestones in the development life-cycle. We capitalized approximately $14.2 million and $17.6 million during fiscal 2016 and 2015, respectively.

higher subscription charges for cloud computing arrangements.

27


Sales and marketing. Sales and marketing increased $3.4$8.0 million, or 20.7%54.2%, in fiscal 20162023 compared with fiscal 2015. The change is2022 due primarily to $3.9 millionvarious sales and marketing investments including several key hires, significantly higher levels of costs related to an increase in headcount of quota carrying salespeoplemarketing event and trade show activity and increased commission expense in line with revenue achievementson higher sales levels.

General and administrative. General and administrative increased $2.9 million, or 10.6%, in fiscal 20162023 compared to fiscal 2015.


General and administrative.  General and administrative remained relatively consistent increasing $0.2 million, or 0.7%, in fiscal 2016 compared to fiscal 2015. The change is primarily2022 due to favorable reductions of $0.9 million as a result of fiscal 2016investments in our information security and 2015 initiatives to continue to reduce operating costs in lineinformation technology infrastructure along with hiring and increased salary and incentive rates across our company strategy, offset by an increase in incentive compensation of $1.3 million associated with overall improved financial results.

administrative teams, higher rent, increased travel, and higher subscription charges for cloud computing arrangements.

Depreciation of fixed assets. Depreciation of fixed assets remained flatdecreased $0.4 million or 20.0% in fiscal 20162023 as compared to fiscal 2015.


2022 due to an increased level of assets with shorter useful lives.

Amortization of internal-use software and intangibles. Amortization of internal-use software and intangibles decreased $2.2increased $0.1 million, or 64.1%,5.4% in fiscal 20162023 as compared to fiscal 2015. In October 2013, we initiated an internal ERP replacement project and determined2022 due to the addition of certain intangible assets that amortization forbegan amortizing in January 2022 subsequent to the acquisition of ResortSuite Inc. (ResortSuite) as described in Note 15, Business Combination, to our existing ERP system should be accelerated. We recorded approximately $0.9 million in fiscal 2015Consolidated Financial Statements under Item 8 of additional amortization in connection with this acceleration. The existing ERP system was fully amortized as of June 30, 2014. Additionally,Annual Report.

Other charges. Other charges decreased $1.1 million was recordeddue to a significant reduction in non-recurring charges including ResortSuite acquisition costs during fiscal 2015 related2023 compared to assets becoming fully amortized and assets being replaced or impairedfiscal 2022.

Legal settlements. Legal settlements decreased $0.6 million during fiscal 2015.


Asset write-offs and other fair value adjustments. Asset write-offs and other fair value adjustments decreased $1.5 million from $1.8 million in fiscal 2015 to $0.3 million in fiscal 2016. The net change was driven by the following factors:

Fiscal 2016 Activity:

Intangible write-off (Developed Technology). As of March 31, 2016, in connection with the partnership entered into to resell a third party workforce management solution, we determined that the remaining net book value of the acquired developed technology WMx®™ exceeded its net realizable value resulting in an impairment charge of $0.3 million.

Product transition cost fair value adjustment. During fiscal 2016, we recorded a gain of $0.2 million related to the write-off of product transition costs previously accrued for in connection with an impairment of our Guest 360™ property management solution in fiscal 2012. The customer associated with this residual reserve became insolvent during the second quarter of fiscal 2016.

Contingent consideration fair value adjustment. As of March 31, 2016, we adjusted the fair value of the TimeManagement Corporation (TMC) by $0.1 million to reflect expected settlement and early termination in connection with our strategic transition to enter into a partnership to resell a third party workforce management solution.

Fiscal 2015 Activity:

Internal use asset write-off. During the fourth quarter of fiscal 2015, a shift in customer preference for next generation offerings with more features and compatibility as2023 compared to our Elevate™ POS hosted subscription solution, resulted in a write-off in the amount of $1.5 million. In fiscal 2014, we wrote off approximately $0.3 million related2022 due to certain internal use software in connection with the ERP system replacement project.

Intangible write-off (Developed Technology and Trade Name). As of March 31, 2015, determined that the remaining net book value of our InfoGenesis Mobile (IG Mobile) software exceeded its net realizable value resulting in an impairment charge of $1.4 million. This was driven primarily by customer preference for InfoGenesis Flex (IG Flex), another one of our InfoGenesis POS mobility solutions. In addition, during the fourth quarter of fiscal 2015, certain restructuring activities incurred to better align product development, sales and marketing and general and administrative functions impacted the expected remaining useful life of the products under the Eatec® trade name. The trade name was determined to have a finite life and subsequently written down to its fair value to be amortized over five years. The fair value of this trade name was calculated based on future cash flows over the remaining useful life resulting in an impairment charge of $0.6 million as of March 31, 2015.

Contingent consideration fair value adjustment. The fiscal 2015 write-offs were offset by a gain of $1.6 million recorded in fiscal 2015 to adjust the carrying value of the TimeManagement Corporation (TMC) contingent consideration to fair value. This adjustment was recorded as a result of a decrease in expected revenues associated with the contingent consideration.


Restructuring, severance and other charges. In the fourth quartersettlements of fiscal 2016, we continued our efforts to better align product development and general and administrative functions with our company strategy and to reduce operating costs. To date, we have recorded $0.3 million in restructuring charges related to the Q4 fiscal 2016 restructuring activity, comprised of severance and other employee related benefits. As of March 31, 2016, we had a remaining liability of approximately $0.2 million recorded for the Q4 fiscal 2016 restructuring activity. We expect to record additional restructuring expense related to the Q4 fiscal 2016 restructuring event during fiscal 2017 as those obligations become present and the definition of a liability included in FASB Concepts Statement No. 6, Elements of Financial Statements, is met. These additional charges are not expected to exceed $0.2 million.

Our restructuring actions are discussed further in Note 5, Restructuring Charges.

Legal settlements. During fiscal 2016, we recorded $0.3 million in legal settlements for employment and other business related matters compared to $0.2 million in legal settlements recorded in fiscal 2015 to finalize legal disputes originally estimated and recorded in that fiscal year.

business-related matters.

Other (Income) Expenses

 Year ended March 31, (Unfavorable) favorable
(Dollars in thousands)2016 2015 $ %
Other (income) expense:       
Interest income$(92) $(110) $(18) nm
Interest expense29
 48
 19
 39.6%
Other (income) expense, net(491) 146
 637
 nm
Total other (income) expense, net$(554) $84
 $638
 nm

Income (Expenses)

 

 

Year ended March 31,

 

 

(Unfavorable) favorable

(Dollars in thousands)

 

2023

 

 

2022

 

 

$

 

 

%

Other income (expense):

 

 

 

 

 

 

 

 

 

 

 

Interest income

 

$

2,192

 

 

$

59

 

 

$

(2,133

)

 

nm

Interest (expense)

 

 

 

 

 

(12

)

 

 

(12

)

 

nm

Other income, net

 

 

697

 

 

 

145

 

 

 

(552

)

 

nm

Total other income, net

 

$

2,889

 

 

$

192

 

 

$

(2,697

)

 

nm

nm - not meaningful


Interest income. Interest income remained relatively consistent during fiscal 2016 as compared to fiscal 2015.


consists of interest earned on cash equivalents including short-term investments in commercial paper, treasury bills and money market funds.

Interest expense.(expense). Interest expense consists of costs associated with capital leases and loans on corporate-owned life insurance policies. Interest expense decreased in fiscal 2016 compared to fiscal 2015 due to expiration and non-renewal of certain capitalfinance leases.


Other income, (expense), net. Other income, increased $0.5 million in fiscal 2016 compared to fiscal 2015 primarily due to $0.1 millionnet mainly consists of changes in cash surrender valuemovement of company owned life insurance policies and a $0.5 million gain onforeign currencies against the redemption of company owned life insurance policies in 2016.


U.S. dollar.

Income Taxes

 Year ended March 31, 
(Unfavorable)
favorable
(Dollars in thousands)2016 2015 $ %
Income tax expense (benefit)$6
 $(1,054) $(1,060) nm
Effective tax rate(0.2)% 8.4%    

 

 

Year ended March 31,

 

 

(Unfavorable) favorable

(Dollars in thousands)

 

2023

 

 

2022

 

 

$

 

 

%

Income tax expense

 

$

1,182

 

 

$

33

 

 

$

(1,149

)

 

nm

Effective tax rate

 

 

7.5

%

 

 

0.5

%

 

 

 

 

 

nm - not meaningful


For fiscal 2016,2023, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses asadjustments to deferred tax assets which were offset by increasesincluding decreases in the valuation allowance, receipt of death benefits on company owned life insurance, state taxes and other U.S. permanent bookallowances that reduce deferred tax assets.

We are consistently subject to tax differences.


For fiscal 2015, the effective tax rate was different than the statutory rate due primarilyaudits. Due to the recognitionnature of net operating losses as deferred tax assets, which were offset by increasesexaminations in the valuation allowance, a decrease in unrecognized tax benefits attributable to expiration of statute of limitations, state taxes and other U.S. permanent book to tax differences.

Although the timing and outcome of tax settlements are uncertain, it is reasonably possible that during the next 12 months a reduction in unrecognized tax benefits may occur in the range of zero to less than $0.1 million as a result of the expiration of various statutes of limitations. We are routinely audited and the outcome of tax examinations could also result in a reduction in unrecognized tax benefits. Othermultiple jurisdictions, changes could occur in the amount of gross unrecognized tax benefits during the next 12 months whichthat we cannot be estimated at this time.


anticipate. Although the timing and outcome of tax settlements remain uncertain, we expect that, as a result of the expiration of various statutes of limitations, a reduction in unrecognized tax benefits including related penalties and interest is more likely than not to occur during the next 12 months.

28


Because of our losses in prior periods, we have recorded a valuation allowance offsetting substantially all of ourthe Company's deferred tax assets. The amountultimate realization of deferred tax assets depends on various factors including the generation of taxable income during the future periods in which the underlying temporary differences are deductible. As of March 31, 2023, we had $132.0 million of federal net operating loss carryforwards that expire, if unused, in fiscal years 2033 to 2039, and $43.8 million of federal net operating loss carryforwards that can be carried forward indefinitely. We also had $133.9 million of state net operating loss carryforwards that expire, if unused, in fiscal years 2024 through 2042. We maintain valuation allowance, however, could be reduced inallowances for deferred tax assets until we have sufficient evidence to support the near term. The exact timing will be based on the levelreversal of profitability that we are able to achieve and our visibility into future results. We expect that we may release $0.2M, the Hong Kongall or some portion of the allowances. Based on recent earnings and anticipated future earnings, we believe it is reasonably possible that within the next 12 months we will have sufficient positive evidence to conclude that a significant portion of our valuation allowance. We expect that the release ofallowances will no longer be needed. Releasing the valuation allowance will be recorded as anallowances would result in the recognition of certain deferred tax assets and significant income tax benefit at the time of the release increasing our reported net income. Our recorded tax rate may increase in subsequent periods following a valuation release. Any valuation allowance release will not affect the amount of cash paid for income taxes.


benefits.

Fiscal20152022Compared to Fiscal2014


2021

Net Revenue and Operating Loss


The following table presents our consolidated revenue and operating results for the fiscal years ended March 31, 20152022 and 2014:

 Year ended March 31,   Increase (decrease)
(Dollars in thousands)2015 2014 $ %
Net revenue:       
Products$31,846
 $34,629
 $(2,783) (8.0)%
Support, maintenance and subscription services56,013
 53,169
 2,844
 5.3 %
Professional services15,655
 13,463
 2,192
 16.3 %
Total net revenue103,514
 101,261
 2,253
 2.2 %
Cost of goods sold:       
Products, inclusive of developed technology amortization18,732
 17,027
 1,705
 10.0 %
Support, maintenance and subscription services12,461
 10,786
 1,675
 15.5 %
Professional services12,240
 9,408
 2,832
 30.1 %
Total cost of goods sold43,433
 37,221
 6,212
 16.7 %
Gross profit60,081
 64,040
 (3,959) (6.2)%
Gross profit margin58.0 % 63.2 %    
Operating expenses:       
Product development25,316
 25,212
 104
 0.4 %
Sales and marketing16,357
 14,059
 2,298
 16.3 %
General and administrative21,668
 20,750
 918
 4.4 %
Depreciation of fixed assets2,225
 2,074
 151
 7.3 %
Amortization of intangibles3,461
 6,414
 (2,953) (46.0)%
Restructuring, severance and other charges1,836
 327
 1,509
 nm
Asset write-offs and other fair value adjustments1,482
 1,392
 90
 6.5 %
Legal settlements203
 
 203
 nm
Operating loss$(12,467) $(6,188) $(6,279) 101.5 %
Operating loss percentage(12.0)% (6.1)%    
nm - not meaningful

2021:

 

 

Year ended March 31,

 

 

Increase (decrease)

 

(Dollars in thousands)

 

2022

 

 

2021

 

 

$

 

 

%

 

Net revenue:

 

 

 

 

 

 

 

 

 

 

 

 

Products

 

$

35,956

 

 

$

26,714

 

 

$

9,242

 

 

 

34.6

%

Subscription and maintenance

 

 

98,958

 

 

 

88,565

 

 

 

10,393

 

 

 

11.7

%

Professional services

 

 

27,722

 

 

 

21,897

 

 

 

5,825

 

 

 

26.6

%

Total net revenue

 

 

162,636

 

 

 

137,176

 

 

 

25,460

 

 

 

18.6

%

Cost of goods sold:

 

 

 

 

 

 

 

 

 

 

 

 

Products, inclusive of developed technology amortization

 

 

19,251

 

 

 

13,506

 

 

 

5,745

 

 

 

42.5

%

Subscription and maintenance

 

 

21,141

 

 

 

17,985

 

 

 

3,156

 

 

 

17.5

%

Professional services

 

 

20,712

 

 

 

16,309

 

 

 

4,403

 

 

 

27.0

%

Total cost of goods sold

 

 

61,104

 

 

 

47,800

 

 

 

13,304

 

 

 

27.8

%

Gross profit

 

$

101,532

 

 

$

89,376

 

 

$

12,156

 

 

 

13.6

%

Gross profit margin

 

 

62.4

%

 

 

65.2

%

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

Product development

 

$

46,332

 

 

$

55,345

 

 

$

(9,013

)

 

 

(16.3

)%

Sales and marketing

 

 

14,730

 

 

 

14,196

 

 

 

534

 

 

 

3.8

%

General and administrative

 

 

27,734

 

 

 

33,273

 

 

 

(5,539

)

 

 

(16.6

)%

Depreciation of fixed assets

 

 

2,210

 

 

 

2,832

 

 

 

(622

)

 

 

(22.0

)%

Amortization of internal-use software and intangibles

 

 

1,654

 

 

 

1,959

 

 

 

(305

)

 

 

(15.6

)%

Other charges

 

 

1,584

 

 

 

2,529

 

 

 

(945

)

 

 

(37.4

)%

Legal settlements

 

 

969

 

 

 

200

 

 

 

769

 

 

 

384.5

%

Operating income (loss)

 

$

6,319

 

 

$

(20,958

)

 

$

27,277

 

 

 

(130.2

)%

Operating income (loss) percentage

 

 

3.9

%

 

 

(15.3

)%

 

 

 

 

 

 

29


The following table presents the percentage relationship of our Consolidated Statement of Operations line items to our consolidated net revenues for the periods presented:

 Year ended March 31,
 2015 2014
Net revenue:   
Products30.8 % 34.2 %
Support, maintenance and subscription services54.1
 52.5
Professional services15.1
 13.3
Total net revenue100.0
 100.0
Cost of goods sold:   
Products, inclusive of developed technology amortization18.1
 16.8
Support, maintenance and subscription services12.0
 10.7
Professional services11.8
 9.3
Total cost of goods sold42.0
 36.8
Gross profit58.0
 63.2
Operating expenses:   
Product development24.5
 24.9
Sales and marketing15.8
 13.9
General and administrative20.9
 20.5
Depreciation of fixed assets2.1
 2.0
Amortization of intangibles3.3
 6.3
Restructuring, severance and other charges1.8
 0.3
Asset write-offs and other fair value adjustments1.4
 1.4
Legal settlements0.2
 
Operating loss(12.0)% (6.1)%

 

 

Year ended March 31,

 

 

 

2022

 

 

2021

 

Net revenue:

 

 

 

 

 

 

Products

 

 

22.1

%

 

 

19.5

%

Subscription and maintenance

 

 

60.8

 

 

 

64.6

 

Professional services

 

 

17.1

 

 

 

15.9

 

Total net revenue

 

 

100.0

%

 

 

100.0

%

Cost of goods sold:

 

 

 

 

 

 

Products, inclusive of developed technology amortization

 

 

11.8

%

 

 

9.8

%

Subscription and maintenance

 

 

13.0

 

 

 

13.1

 

Professional services

 

 

12.8

 

 

 

11.9

 

Total cost of goods sold

 

 

37.6

%

 

 

34.8

%

Gross profit

 

 

62.4

%

 

 

65.2

%

Operating expenses:

 

 

 

 

 

 

Product development

 

 

28.4

%

 

 

40.4

%

Sales and marketing

 

 

9.1

 

 

 

10.3

 

General and administrative

 

 

17.1

 

 

 

24.4

 

Depreciation of fixed assets

 

 

1.4

 

 

 

2.1

 

Amortization of internal-use software and intangibles

 

 

1.0

 

 

 

1.4

 

Other charges

 

 

1.0

 

 

 

1.8

 

Legal settlements

 

 

0.5

 

 

 

0.1

 

Operating income (loss)

 

 

3.9

%

 

 

(15.3

)%

Net revenue. Total revenue increased $2.3$25.5 million, or 2.2%18.6%, in fiscal 20152022 compared to fiscal 2014.2021. Products revenue decreased $2.8increased $9.2 million, or 8.0%34.6%, primarilydue to higher sales and deliveries as a result of a slowing in product sales in line with our strategic initiatives to emphasize subscription based service revenuecustomers re-open their locations for business. Subscription and new logo business. Support, maintenance and subscription services revenue increased $2.8$10.4 million, or 5.3%11.7%, as a result ofdriven by continued focus on selling hosted perpetual and subscription based servicegrowth in subscription-based revenue, which was an increase of 11.3% year over year, and ongoing support from our proprietary product sales. Hosted perpetual and subscription based service revenue comprised 8% of total consolidated revenuesincreased 28.0% in 2015fiscal 2022 compared to 7% in 2014.fiscal 2021. Professional services revenue increased $2.2$5.8 million, or 16.3%26.6%, due to the timing of customer installations including two largehigher sales and service projects during fiscal 2015 that resulted in approximately $1.9 million in revenue.


activity as our customers shift their focus to implementing technology to improve their operations.

Gross profit and gross profit margin. Our total gross profit decreased $4.0increased $12.2 million, or 6.2%13.6%, in fiscal 20152022 and total gross profit margin decreased 520 basis pointsfrom 65.2% to 58.0%62.4%. Products gross profit decreased $4.5increased $3.5 million and gross profit margin decreased 960 basis pointsfrom 49.4% to 41.2% mainly as46.5% due to a resulthigher proportion of lower sales of higher marginthird-party products over proprietary software sales which made up a smaller portion of total product sales during fiscal 2015 as compared to fiscal 2014. Also impacting gross profit margin was $1.0 million in incremental amortization expense of software products that were recently placed into service. Support,revenue. Subscription and maintenance and subscription services gross profit increased $1.2$7.2 million and gross profit margin decreased 190 basis pointsfrom 79.7% to 77.8% due to a change in the mix78.6% as certain variable costs increased ahead of labor resources needed for maintenance of our products.related revenue. Professional services gross profit decreased $0.6increased $1.4 million and gross profit margin decreased 830 basis pointsslightly from 25.5% to 21.8% as a result25.3% due to continued hiring and training of higher cost of labor required in the third and fourth quarternew staff to meet a customer commitment.


increasing project backlogs from ongoing sales activity and certain project delays.

Operating expenses


Operating expenses, excluding the charges for asset write-offs and other fair value adjustments, legal settlements and restructuring, severance and other charges, increased $0.5,decreased $14.9 million, or 0.7%13.9%, in fiscal 20152022 compared with fiscal 2014.


2021. As a percent of total revenue, operating expenses have decreased 21.5% in fiscal 2022 compared with fiscal 2021.

Product development. Product development includes all expenses associated with research and development. Product development remained consistentdecreased $9.0 million, or 16.3%, during fiscal 20152022 as compared to fiscal 2014. Increases2021 due to an increase of $4.4 million in labor costspayroll and other operating expenses as we continue investing in engineering resources to help achieve our planned milestones weremanage market compensation pressures offset by the increased capitalization year over year as certain research and development costs are capitalized as software development costsa decrease in share-based compensation expense of $13.4 million due to significant charges resulting from accelerated vesting of stock-settled appreciation rights (SSARs) upon achieving specific milestonestheir market condition satisfaction in the development life-cycle. We capitalized approximately $17.6 million and $13.7 million during fiscal 2015 and 2014, respectively.


February 2021.

30


Sales and marketing. Sales and marketing increased $2.3$0.5 million, or 16.3%3.8%, in fiscal 20152022 compared with fiscal 2014. The2021 due to an increase is due mainly to the timing of $3.4 million in payroll, travel, advertising, promotion and other operating expenses as we invest in our sales reorganization as we continueand marketing teams and return to align and ramp our sales force to better serve our customers and our long term strategytravel for in-person selling and increased marketing activities surroundingevent and trade show activity offset by a decrease in share-based compensation expense of $2.9 million due to significant charges resulting from the launchaccelerated vesting of our next generation product rGuest™.


SSARs upon their market condition satisfaction in February 2021.

General and administrative. General and administrative increased $0.9decreased $5.5 million, or 4.4%16.6%, in fiscal 20152022 compared to fiscal 2014. as a result2021 due to an increase of $1.5$3.7 million of increased spend during the first half of fiscal 2015 surrounding the ongoing effort to streamlinein payroll and rationalize our back-office processes, including the cost of resources involved in an ERP replacement project. This wasother expenses after restoring base pay, employee benefits and various operational activities offset by $0.6a decrease in share-based compensation expense of $9.2 million relateddue to certain software licenses fees incurredsignificant charges resulting from the accelerated vesting of SSARs upon their market condition satisfaction in the third quarter of fiscal 2014 that did not recur in the current fiscal year.


February 2021.

Depreciation of fixed assets. Depreciation of fixed assets increased $0.2decreased $0.6 million or 7.3%,22.0% in fiscal 20152022 as compared to fiscal 20142021 due to the timingan increased level of asset purchases.


assets with shorter useful lives.

Amortization of internal-use software and intangibles. Amortization of internal-use software and intangibles decreased $3.0$0.3 million or 46.0%,15.6% in fiscal 20152022 as compared to fiscal 2014. In October 2013, we initiated an internal ERP replacement project and determined that amortization2021 due to a lower unamortized cost base following the impairment of our existing ERP system should be accelerated resulting in $3.2 million of additional amortization expenseintangibles in fiscal 2014.


Asset write-offs and other fair value adjustments. Asset write-offs and other fair value adjustments increased $1.52020.

Other charges. Other charges decreased $0.9 million due to a significant reduction in employee terminations during fiscal 2015 as2022 compared to fiscal 2014. The net change was driven by the following factors:


Internal use asset write-off. During the fourth quarter of fiscal 2015, a shift in customer preference for next generation offerings with more features and compatibility as compared to our Elevate™ POS hosted subscription solution, resulted in a write-off in the amount of $1.5 million. In fiscal 2014, we wrote off approximately $0.3 million related to certain internal use software in connection with the ERP system replacement project.

Intangible write-off (Developed Technology and Trade Name). As of March 31, 2015, determined that the remaining net book value of our InfoGenesis Mobile (IG Mobile) software exceeded its net realizable value resulting in an impairment charge of $1.4 million. This was driven primarily by customer preference for InfoGenesis Flex (IG Flex), another one of our InfoGenesis POS mobility solutions. In addition, during the fourth quarter of fiscal 2015, certain restructuring activities incurred to better align product development, sales and marketing and general and administrative functions impacted the expected remaining useful life of the products under the Eatec® trade name. The trade name was determined to have a finite life and subsequently written down to its fair value to be amortized over five years. The fair value of this trade name was calculated based on future cash flows over the remaining useful life resulting in an impairment charge of $0.6 million as of March 31, 2015.

Contingent consideration fair value adjustment. The fiscal 2015 write-offs were offset by a gain of $1.6 million recorded in fiscal 2015 to adjust the carrying value of the TimeManagement Corporate (TMC) contingent consideration to fair value. This adjustment was recorded as a result of a decrease in expected revenues associated with the contingent consideration.

Restructuring, severance and other charges. In the fourth quarter of fiscal 2015, we announced additional restructuring actions designed to continue the effort to better align product development, sales and marketing and general and administrative functions with our company strategy and to reduce operating costs. To date, we have recorded $0.5 million in restructuring charges related to the Q4 fiscal 2015 restructuring activity, comprised of severance and other employee related benefits. As of March 31, 2015, we had a remaining liability of approximately $0.5 million recorded for the Q4 fiscal 2015 restructuring activity.

In the second quarter of fiscal 2015, we implemented restructuring actions to better align product development, sales and marketing and general and administrative functions and to reduce operating costs and recorded $0.2 million in restructuring charges during the first half of fiscal 2015, comprised of severance and other employee related benefits. As of March 31, 2015, there was no remaining liability related to the Q2 fiscal 2015 activity.

In fiscal 2014, following the sale of RSG, we recorded restructuring charges for severance and related employee benefits for a restructuring plan of approximately $0.7 million in order to better align corporate functions with our HSG operating unit and to reduce costs. We also initiated a sales and marketing restructuring plan in order to maximize sales effectiveness and more closely align sales and marketing efforts for targeted vertical growth, new product launches, and marketing alliances. We recorded restructuring charges for severance and related employee benefits of approximately $0.6 million related to the sales and marketing restructuring. During fiscal 2015, we recorded an additional $0.4 million related to the 2014 restructuring activity. As of March 31, 2015, there was no remaining liability related to the fiscal 2014 restructuring.

Our restructuring actions are discussed further in Note 5, Restructuring Charges.


2021.

Legal settlements.During fiscal 2015, we recorded $0.2 Legal settlements increased $0.8 million in legal settlements to finalize legal disputes originally estimated and recorded in the current fiscal year.


Other Expense (Income)
 Year ended March 31, (Unfavorable) favorable
(Dollars in thousands)2015 2014 $ %
Other (income) expenses       
Interest income$(110) $(123) $(13) nm
Interest expense48
 184
 136
 73.9%
Other (income) expense, net146
 (863) (1,009) nm
Total other expense (income), net$84
 $(802) $(886) nm

nm - not meaningful

Interest income.  Interest income remained relatively consistent during fiscal 2015 as2022 compared to fiscal 2014.

2021 due to an increase in settlements of employment and other business-related matters.

Other Income (Expenses)

 

 

Year ended March 31,

 

 

(Unfavorable) favorable

 

(Dollars in thousands)

 

 

2022

 

 

 

2021

 

 

$

 

 

%

 

Other income (expense):

 

 

 

 

 

 

 

 

 

 

 

 

Interest income

 

$

59

 

 

 

107

 

 

$

48

 

 

 

(44.9

)%

Interest (expense)

 

 

(12

)

 

 

(20

)

 

$

(8

)

 

nm

 

Other income (expense), net

 

 

145

 

 

 

(338

)

 

 

(483

)

 

nm

 

Total other income (expense), net

 

$

192

 

 

$

(251

)

 

$

(443

)

 

nm

 

nm – not meaningful

Interest expense.income. Interest income consists of interest earned on cash equivalents including short-term investments in commercial paper, treasury bills and money market funds.

Interest (expense). Interest expense consists of costs associated with capital leases and loans on corporate-owned life insurance policies. Interest expense decreased in fiscal 2015 compared to fiscal 2014 due to expiration and non-renewal of certain capitalfinance leases.


Other income (expense), net. Other income decreased in fiscal 2015 compared to fiscal 2014 primarily due to the gain on the redemption(expense), net mainly consists of a company owned life insurance policy of approximately $0.6 million in 2014. This was offset by the impactmovement of foreign currency movementcurrencies against the USU.S. dollar.


Income Taxes


 Year ended March 31, (Unfavorable) favorable
(Dollars in thousands)2015 2014 $ %
Income tax benefit$(1,054) $(2,491) $(1,437) nm
Effective tax rate8.4% 46.2%    

 

 

Year ended March 31,

 

 

(Unfavorable) favorable

(Dollars in thousands)

 

 

2022

 

 

 

2021

 

 

$

 

 

%

Income tax (benefit) expense

 

$

33

 

 

$

(208

)

 

$

(241

)

 

nm

Effective tax rate

 

 

0.5

%

 

 

1.0

%

 

 

 

 

 

nm - not meaningful


For fiscal 2015,2022, the effective tax rate was different than the statutory rate due primarily to adjustments to deferred tax assets including increases in valuation allowances that reduce deferred tax assets and to the recognitionrecording of net operating losses as deferred tax assets, which werein a number of foreign jurisdictions offset by increasescurrent year expense in other foreign jurisdictions.

31


Although the valuation allowance, a decreasetiming and outcome of tax settlements are uncertain, it is reasonably possible that during the next 12 months an immaterial reduction in unrecognized tax benefits attributable to expiration of statute of limitations, state taxes and other U.S. permanent book to tax differences.


For fiscal 2014, the effective tax rate was different than the statutory rate due primarily to the intra-period tax allocation rules associated with the discontinued operations, the expiration of statute of limitations for unrecognized tax positions and recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance. Other items affecting the rate include state taxes and other U.S. permanent book to tax differences.

Acquisitions

Purchase of assets from Dining Ventures - Fiscal 2015

On July 3, 2014 we purchased certain assets from Dining Ventures, Inc. The acquired assets are the base for our rGuest® Seat product, a dining reservations and table management application. The purchase consideration consisted of approximately $3.8 million and was funded with cash on hand. Management concluded that this acquisition was not a material acquisition under the provisions of ASC 805, Business Combinations (ASC 805). The results derived from this purchased asset have been included in our Consolidated Financial Statements from the date of acquisition and did not have a material impact on our consolidated financial statements or related disclosures. 

Purchase of TimeManagement Corporation - Fiscal 2014

On June 10, 2013, Agilysys purchased certain assets and assumed certain liabilities of TimeManagement Corporation (TMC), a privately-owned Minneapolis-based technology provider with solutions that streamline workforce management environments for


hospitality operators. This technology based acquisition is consistent with the core value we provide to the industry and integrates with our point-of-sale, inventory and procurement systems, including InfoGenesis™ point of sale system and Eatec® inventory and procurement solution. The purchase consideration consisted of $1.8 million in cash paid and $1.8 million of contingent consideration. The fair value of the contingent consideration was estimated to be $1.8 million at the date of acquisition and is expected to be paid out over the next five years. Payments could vary based on actual revenue during that time. The fair value of the contingent consideration was determined by calculating the probability-weighted earn-out payments based on the assessment of the likelihood that certain milestones would be achieved. As of March 31, 2015, we recorded a gain of $1.6 million to adjust the carrying value of the TMC contingent consideration to fair value. This adjustment was recordedmay occur as a result of the expiration of various statutes of limitations. We are consistently subject to tax audits; due to the nature of examinations in multiple jurisdictions, changes could occur in the amount of gross unrecognized tax benefits during the next 12 months which cannot be estimated at this time.

Because of our losses in prior periods, we have recorded a decreasevaluation allowance offsetting substantially all the Company’s deferred tax assets. The ultimate realization of deferred tax assets depends on various factors including the generation of taxable income during the future periods in expected revenues associated withwhich the contingent consideration. As ofunderlying temporary differences are deductible. At March 31, 2016,2022, we recorded an additional $0.1had $196.3 million of federal net operating loss carryforwards that expire, if unused, in fiscal years 2031 to reflect expected settlement2038, and early termination$42.8 million of the liabilityfederal net operating loss carryforwards that can be carried forward indefinitely. We also had $166.8 million of state net operating loss carryforwards that expire, if unused, in connection with our strategic transition to enter into a partnership to resell a third party workforce management solution. The adjustments are recorded within "Asset write-offs and other fair value adjustments" in the Consolidated Statements of Operations.


The acquisition was funded with cash on hand. Management concluded that this acquisition was not a material acquisition under the provisions of ASC 805, Business Combinations. The operations of the purchased business have been included in our Consolidated Financial Statements from the date of acquisition and did not have a material impact on our Consolidated Financial Statements or related disclosures.

Additional information regarding the acquisitions are provided in Note 3 to the Consolidated Financial Statements titled, Acquisitions.

Discontinued Operations

UK Entity – Fiscal 2014

In March 2014, we completed the sale of our UK entity to Verteda Limited (Verteda), a U.K. based company, for total consideration of approximately $0.6 million, comprised of $0.7 million in cash and a receivable due to us from Verteda of $0.8 million, net of cash on hand of $0.9 million. During fiscal 2016 we received full payment of the amount due to us from Verteda. In connection with the sale, we have entered into a multi-year distribution agreement whereby Verteda will distribute certain of our products within the U.K. We will continue to manage all property management system accounts as well as key global accounts in the EMEA market. The sale of our UK entity represented a disposal of a component of an entity. As such, the operating results of the UK entity have been reported as a component of discontinued operations in the Consolidated Statements of Operations for the periods presented. In addition, the assets and liabilities of the UK entity are classified as discontinued operations in our Consolidated Balance Sheets for the periods presented.

RSG – Fiscal 2014

In July 2013, we completed the sale of our RSG business to Kyrus Solutions, Inc. (Kyrus), an affiliate of Clearlake Capital Group, L.P., for total consideration of approximately $37.6 million in cash, including a working capital adjustment of $3.1 million. Upon the close of the transaction, the aggregate purchase price was reduced by fees of approximately $1.6 million for transaction related costs, resulting in net proceeds received of approximately $36.0 million. In addition to the purchase agreement, we entered into a transition services agreement with Kyrus, under which we provided certain transitional administrative and support services to Kyrusyears 2023 through January 31, 2014. The sale of RSG represented a disposal of a component of an entity. As such, the operating results of RSG have been reported as a component of discontinued operations in the Consolidated Statements of Operations for the periods presented.

Additional information regarding the discontinued operations are provided in Note 4 to the Consolidated Financial Statements titled, Discontinued Operations.

Restructuring and Related Charges

We recognize restructuring charges when a plan that materially changes the scope of our business or the manner in which that business is conducted is adopted and communicated to the impacted parties, and the expenses have been incurred or are reasonably estimable. In addition, we assess the property and equipment associated with the related facilities for impairment. The remaining useful lives of property and equipment associated with the related operations are re-evaluated based on the respective restructuring plan, resulting in the acceleration of depreciation and amortization of certain assets.

Additional information regarding restructuring charges is provided within the preceding Results of Operations section and in Note 5 to the Consolidated Financial Statements titled, Restructuring Charges.


2041.

Liquidity and Capital Resources


Overview


Our operating cash requirements consist primarily of working capital needs, operating expenses, capital expenditures, and payments of principalcontractual obligations. Our contractual obligations consist primarily of operating leases for office space and preferred stock dividends. We disclose our lease obligations in Note 6, Leases, and preferred stock dividends in Note 14, Preferred Stock, to our Consolidated Financial Statements included under Item 8 of this Annual Report.

At March 31, 2023, 100% of our cash and cash equivalents, of which 93% were located in the United States, were deposited in bank accounts or invested in highly liquid investments including commercial paper and treasury bills with original maturity from the date of acquisition of three months or less and money market funds. We determine the fair value of commercial paper using significant other observable inputs based on pricing from independent sources that use quoted prices in active markets for identical assets or other observable inputs including benchmark yields and interest on indebtedness outstanding, which primarily consists of leaserates. We believe credit risk is limited with respect to our cash and rental obligations at March 31, 2016. cash equivalents.

We believe that cash flow from operating activities, cash on hand of $60.6$112.8 million as of March 31, 2016,2023, and access to capital markets will provide adequate funds to meet our short-and long-term liquidity requirements.


As of March 31, 2016 and March 31, 2015, our total debt was approximately $0.3 million and $0.2 million, respectively, comprised of capital lease obligations in both periods.

At March 31, 2016, 100% of our cash and cash equivalents were deposited in bank accounts or invested in highly liquid investments with original maturity from date of acquisition of three months or less, including investments in commercial paper, of which 95% is located in the United States. Therefore, we believe that credit risk is limited with respect to our cash and cash equivalents balances.

Cash Flow

 Year ended March 31,
(In thousands)2016 2015 2014
Net cash (used in) provided by continuing operations:     
Operating activities$7,218
 $(2,186) $1,384
Investing activities(21,013) (21,632) 17,724
Financing activities(577) (401) (883)
Effect of exchange rate changes on cash(87) (280) (44)
Cash flows (used in) provided by continuing operations(14,459) (24,499) 18,181
Cash flows used in discontinued operations
 
 (1,546)
Net (decrease) increase in cash and cash equivalents$(14,459) $(24,499) $16,635

 

 

Year ended March 31,

 

(In thousands)

 

 

2023

 

 

 

2022

 

 

 

2021

 

Net cash provided by (used in):

 

 

 

 

 

 

 

 

 

Operating activities

 

$

34,463

 

 

$

28,475

 

 

$

28,407

 

Investing activities

 

 

(6,870

)

 

 

(25,679

)

 

 

(1,391

)

Financing activities

 

 

(11,094

)

 

 

(4,901

)

 

 

25,316

 

Effect of exchange rate changes on cash

 

 

(628

)

 

 

(104

)

 

 

195

 

(Decrease) increase in cash

 

$

15,871

 

 

$

(2,209

)

 

$

52,527

 

Cash flow provided by (used in) operating activities from continuing operations.activities. Cash flows provided by operating activities were $7.2$34.5 million in fiscal 2016.2023. The useprovision of cash was attributabledue primarily to $3.2our net income of $14.6 million adjusted for $16.4 million in net working capital movements associated mainly with $3.2 million in increased collections on accounts receivable. Working capital movements were positively impacted by $4.1 million related to our operating loss adjusted fornon-cash expense including depreciation, amortization, share basedand share-based compensation asset write-offs and fair value adjustments, loss on disposalan increase of property & equipment, and change in cash surrender value of company owned life insurance.


Cash flows used in operating activities were $2.2$3.5 million in fiscal 2015. This was mainlyfrom the result of our net loss after adding back certain non-cash items, including $2.2 million of depreciation, $4.8 million in amortization, and $1.8 million of asset write-offs and other fair value adjustments, offset by an overall net use in other operating assets and liabilities of $0.8 million. Changechanges in operating assets and liabilities was driven primarily by increases in accounts receivable and prepaids of $2.5 million, offset by increase in accounts payable and accrued expenses of $1.7 million.

liabilities.

Cash flows provided by operating activities were $1.4$28.5 million in fiscal 2014.  This2022. The provision of cash was mainly the resultdue primarily to our net income of our income after adding back certain non-cash items, including $10.9$6.5 million adjusted for $17.7 million in non-cash expense including depreciation, amortization, which includes $3.2and share-based compensation and an increase of $4.3 million from the changes in operating assets and liabilities.

Cash flows provided by operating activities were $28.4 million in fiscal 2021. The provision of acceleratedcash was due primarily to our operating loss of $21.0 million adjusted for $44.0 million in non-cash expense including depreciation, amortization, forand share-based compensation and an increase of approximately $5.4 million from the sun setting of our current ERP system,changes in operating assets and stock-based compensation. This is offset by a $7.8 million increase in accounts receivable and a $2.7 million impact of the tax provision on taxes payable.


liabilities.

Cash flow (used in) provided byused in investing activities from continuing operations.. Cash flows used in investing activities in fiscal 20162023 were $21.0 million. This is primarily attributed$6.9 million due to $16.1$7.3 million in developmentpurchases of proprietaryproperty and equipment, including internal use software and $4.8$0.4 million in cash received from final working capital adjustments related to the ResortSuite acquisition.

32


Cash flows used in investing activities in fiscal 2022 were $25.7 million due to $24.5 million in cash paid for business combinations, net of cash acquired, and $1.2 million in purchases of property and equipment, including internal use software.

Cash flows used in investing activities in fiscal 2021 were $1.4 million due primarily to the purchase of property and equipment, including internal use software.


Cash flows used in investing activities in fiscal 2015 were $21.6 million. This is primarily attributed to $15.8 million of capitalized software development costs, $4.7 million of fixed asset purchases, $3.8 million for the acquisition of developed technology for our rGuest Seat product, offset by $2.0 million and $0.8 million for proceeds from company owned life insurance policies and sale of the UK business unit, respectively.



In fiscal 2014, the $17.7 million in cash flowsflow (used in) provided by investing activities were primarily comprised of $35.8 million net proceeds from the sale of RSG and our UK entity, offset by $1.8 million paid for the acquisition of TMC, $12.2 million was used for the development of proprietary software and $4.0 million for the enhancement of internal use software and the purchase of property and equipment.

Cash flow used in financing activities from continuing operations.  In fiscal 2016, the $0.6 million cashactivities. Cash flows used in financing activities in fiscal 2023 were $11.1 million due to share repurchases of $9.3 million to satisfy employee tax withholding on share-based compensation and $1.8 million in preferred stock dividends.

Cash flows used in financing activities in fiscal 2022 were $4.9 million and primarily comprised of share repurchases of $3.0 million to satisfy employee tax withholding on share-based compensation and $1.8 million in preferred stock dividends.

During fiscal 2021, the $25.3 million provided by financing activities consisted primarily of $34.0 million in preferred stock issuance proceeds from the MAK Capital investment, net of issuance costs, offset by $7.5 million for the repurchase of shares to satisfy employee tax withholding on share-based compensation and to cover the exercise price of the options, and payments on capital lease obligations.


In fiscal 2015, the $0.4$1.1 million cash flows used in financing activities were primarily comprised of the repurchase of shares to satisfy employee tax withholding and exercise costs related to equity awards and payments of capital lease obligations.


In fiscal 2014, the $0.9 million cash flows used in financing activities were primarily comprised of the repurchase of shares to satisfy employee tax withholding and exercise costs related to equity awards and payments of capital lease obligations.

preferred stock dividends.

Investments

Investments in Corporate-Owned Life Insurance Policies


Agilysys invests in corporate-owned life insurance policies. Certain of these corporate-owned life insurance policies for certain former executives, for which some are endorsement split-dollar life insurance arrangements. We entered into a non-cancelable separate agreementagreements with each of the former executives, covered by these arrangements whereby we must maintain the life insurance policy for thea specified amount and split a portion of the policy benefits with the former executive'stheir designated beneficiary. Our investment in these corporate-owned life insurance policies waswere recorded at their cash surrender value, which approximates fair value at the balance sheet date. During fiscal 2016, we recorded $2.0 million related to the expected death benefit due to us on redemption of two of these policies within "Other current assets" inIn the Consolidated Balance Sheets.   The expected split portion dueSheets at the executives designated beneficiary of $0.2 million was recorded within "Other current liabilities" inbalance sheet date, the Consolidated Balance Sheets. The cash surrender value of $0.8$1.0 million for the remaining policies were held in “Other non-current assets” atassets,” and the balance sheet date. The present value of future proceeds owed to those executivesexecutives’ designated beneficiary of $0.1 million, which approximates fair value, were recorded within "Other“Other non-current liabilities"liabilities” in the Consolidated Balance Sheets at the balance sheet date.


Off-Balance Sheet Arrangements


We have not entered into any off-balance sheet arrangements that have had or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources.


Contractual Obligations
The following table provides aggregate information regarding our contractual obligations as of March 31, 2016.
      
(In thousands)Total20172018-20192020-2021Thereafter
Operating leases (1)$16,072
$2,686
$5,240
$4,721
$3,425
Contingent consideration197
197






Restructuring liabilities311
311



Capital leases359
132
227


Asset retirement obligation400


150
250
Total contractual obligations (2)$17,339
$3,326
$5,467
$4,871
$3,675
(1)
Operating lease obligations are presented net of contractually binding sub-lease arrangements. Additional information regarding our operating lease obligations is contained in Note 13, Commitments and Contingencies.
(2)
At March 31, 2016, we had a $1.47 million liability reserve for unrecognized income tax positions which is not reflected in the table above.  The timing of potential cash outflows related to the unrecognized tax positions is not reasonably determinable and therefore, is not scheduled. Substantially all of this reserve is included in Other non-current liabilities.   Additional information regarding unrecognized tax positions is provided in Note 11 to the Consolidated Financial Statements titled, Income Taxes.


We believe that cash on hand, funds from continuing operations, and access to capital markets will provide adequate funds to finance capital spending and working capital needs and to service our obligations and other commitments arising during the foreseeable future.



Critical Accounting Policies


MD&A

Managements’ Discussion and Analysis is based upon our Consolidated Financial Statements, which have been prepared in accordance with U.S. generally accepted accounting principles. The preparation of these financial statements requires us to make significant estimates and judgments that affect the reported amounts of assets, liabilities, revenue, and expenses and related disclosure of contingent assets and liabilities. We regularly evaluate our estimates, including those related to bad debts, inventories, investments, intangible assets, income taxes, restructuring, contingencies and litigation. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources.


Our most significant accounting policies relate to the sale, purchase, and promotion of our products and services. The policies discussed below are considered by management to be critical to an understanding of our Consolidated Financial Statements because their application places the most significant demands on management'smanagement’s judgment, with financial reporting results relying on estimation about the effect of matters that are inherently uncertain. Specific risks for these critical accounting policies are described in the following paragraphs.


For all of these policies, management cautions that future events rarely develop exactly as forecasted, and the best estimates routinely require adjustment.


Revenue recognition.  We derive revenue from the sale Our customary business practice is to enter into legally enforceable written contracts with our customers. The majority of products (i.e., server, storage,our contracts are governed by a master service agreement between us and point of sale hardware, and software), support, maintenance and subscription services and professional services. Revenue is recorded in the period in which the goods are delivered or services are rendered and when the following criteria are met: persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, the sales price to the customer, which sets forth the general terms and conditions of any individual contract between the parties, which is fixed or determinable,then supplemented by a customer order to specify the different

33


goods and collectionservices, the associated prices, and any additional terms for an individual contract. Performance obligations specific to each individual contract are defined within the terms of each order. Each performance obligation is reasonably assured. We reduce revenue for estimated discounts, sales incentives, estimated customer returns, and other allowances. Discounts are offeredidentified based on the volume of productsgoods and services purchased by customers. Shippingthat will be transferred to our customer that are both capable of being distinct and handling fees billed to customers are recognized as revenue anddistinct within the related costs are recognized in costcontext of goods sold. Revenuethe contract. The transaction price is recorded net of any applicable taxes collected and remitted to governmental agencies.


We frequently enter into multiple-element arrangements with customers including hardware, software, professional consulting services and maintenance support services. For arrangements involving multiple deliverables, when deliverables include software and non-software products and services, we evaluate and separate each deliverable to determine whether it represents a separate unit of accountingdetermined based on the following criteria: (a) the delivered item has valueconsideration to which we will be entitled and expect to receive in exchange for transferring goods or services to the customer. Typically, our contracts do not provide our customer on a stand-alone basis; and (b) if the contract includes a generalwith any right of return relativeor refund; we do not constrain the contract price as it is probable that there will not be a significant revenue reversal due to the delivered item, deliverya return or performancerefund.

Typically our customer contracts contain one or more of the undelivered items is considered probablefollowing goods or services which constitute performance obligations.

Our proprietary software licenses typically provide for a perpetual right to use our software. Generally, our contracts do not provide significant services of integration and substantially in our control.


Consideration is allocated to each unit of accounting based on the unit's relative selling prices. In such circumstances, we use a hierarchy to determine the selling pricecustomization and installation services are not required to be used for allocating revenue to each deliverable: (i) vendor-specific objective evidence of selling price (VSOE), (ii) third-party evidence of selling price (TPE), and (iii) best estimate of selling price (BESP). VSOE generally exists only when we sell the deliverable separately andpurchased directly from us. The software is the price actually charged by us for that deliverable. VSOE is established for our software maintenance services and we use TPE or BESP to establish selling prices for our non-softwaredelivered before related services. BESP is primarily used for elements that are not consistently priced within a narrow range or TPE is not available. We determine BESP for a deliverable by considering multiple factors including product class, geography, average discount, and management's historical pricing practices. Amounts allocated to the delivered hardware and software elements are recognized at the time of sale provided the other conditions for revenue recognition have been met. Amounts allocated to the undelivered maintenance and other services elements are recognized as the services are provided and is functional without professional services, updates and technical support. We have concluded that the software license is distinct as the customer can benefit from the software on its own. Software revenue is typically recognized when the software is delivered or on a straight-line basis over the service period. In certain instances, customer acceptance is required priormade available for download to the passage of title and risk of loss of the delivered products. In such cases,customer.

We recognize revenue is not recognized until the customer acceptance is obtained. Delivery and acceptance generally occur in the same reporting period.


In situations where our solutions contain software that is more than incidental, revenue related to the software and software-related elements is recognized in accordance with authoritative guidance on software revenue recognition. For the software and software-related elements of such transactions, revenue is allocated based on the relative fair value of each element, and fair value is determined by VSOE. If we cannot objectively determine the fair value of any undelivered element included in such multiple-element arrangements, we defer revenue until all elements are delivered and services have been performed, or until fair value can objectively be determined for any remaining undelivered elements. When the fair value of a delivered element has not been established, but fair value exists for the undelivered elements, we use the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement fee is allocated to the delivered elements and is recognized as revenue.

Revenue recognition for complex contractual arrangements, especially those with multiple elements, requires a significant level of judgment and is based upon a review of specific contracts, past experience, the selling price of undelivered elements when sold


separately, creditworthiness of customers, international laws and other factors. Changes in judgments about these factors could impact the timing and amount of revenue recognized between periods.

Revenue for hardware sales is recognized when the product is shipped to the customer and when obligations that affect the customer'scustomer’s final acceptance of the arrangement have been fulfilled. A majority of our hardware sales involves shipment directlyHardware is purchased from its suppliers and provided to the end-user customers. In these transactions, we are the primary obligor as wecustomers via drop-ship or from inventory. We are responsible for negotiating the price both with the supplier and the customer, payment to the supplier, establishing payment terms and product returns with the customer, and we bearbearing the credit risk if the customer does not pay for the goods. As the principal contact with the customer, we recognize revenue and cost of goods sold when we are notified by the supplier that the product has been shipped. In certain limited instances, as shipping terms dictate, revenue is recognized upon receipt at the point of destination or upon installation at the customer site.

We offer proprietary software as well as remarketed

Our subscription service revenue is comprised of fees for contracts that provide customers a right to access our software for sale to our customers.a subscribed period. We offer our customersdo not provide the customer the contractual right to license the software at any time outside of the subscription period under these contracts. Our subscription service revenue is primarily based on rates per location, including rates per points of sale and per room. We recognize certain subscription service revenue on a variety of models. Our customersper-transaction basis. The customer can license ouronly benefit from the software under a perpetual model for an upfront fee or a subscription model. For subscription arrangements, we allow customersand software maintenance when provided the right to useaccess the software. Accordingly, each of the rights to access the software, receive unspecified products as well as unspecified upgrades and enhancements and entitle the customer to receivemaintenance services, any hosting services, forand any transaction-based services is not considered a specified term.distinct performance obligation in the context of the contract and should be combined into a single performance obligation to be recognized over the contract period. The Company recognizes subscription revenue is generally recognized ratably over the term of the arrangement, typically three to five years.  Revenue from subscription service arrangements is included in Support, maintenance and subscription services in the Consolidated Statements of Operations. A majority of our software sales do not require significant production, modification, or customization at the time of shipment (physically or electronically) to the customer. Substantially all of our software license arrangements do not include acceptance provisions. As such, revenue from both proprietary and remarketed software sales is typically recognized when the software has been shipped. For software delivered electronically, delivery is considered to have occurred when the customer either takes possession of the software via downloading or has been provided with the requisite codes that allow for immediate access to the softwarea one-month period based on the U.S. Eastern time zone time stamp.


typical monthly invoicing and renewal cycle in accordance with our customer agreement terms.

We derive maintenance service revenue from providing unspecified updates, upgrades, bug fixes, and technical support services for our proprietary software. These services represent a stand-ready obligation that is concurrently delivered and has the same pattern of transfer to the customer; we account for these maintenance services as a single performance obligation. Maintenance revenue includes the same services provided by third-parties for remarketed software. We recognize substantially all maintenance revenue over the contract period of the maintenance agreement. We also offer proprietary and third-party servicesrecognize certain maintenance service revenue based on the volume of payment transactions processed by third parties through access to our customers. Proprietarysoftware.

Professional services generally include:revenues primarily consist of fees for consulting, installation, integration and training. Many of our software arrangements include consulting services sold separately under consulting engagement contracts. Whentraining and are generally recognized over time as the arrangements qualify as service transactions, consulting revenue from these arrangements are accounted for separately fromcustomer simultaneously receives and consumes the software revenue. The significant factors considered in determining whether the revenue should be accounted for separately include the naturebenefits of the professional services (i.e., consideration of whetheras the services are essentialbeing performed. Professional services can be provided by internal or external providers, do not significantly affect the customer’s ability to access or use other provided goods or services, and provide a measure of benefit beyond that of other promised goods or services in the functionalitycontract. As a result, professional services are considered distinct in the context of the software), degree of risk, availability ofcontract and represent a separate performance obligation. Professional services from other vendors, timing of payments,that are billed on a time and materials basis are recognized over time as the impact of milestones or other customer acceptance criteriaservices are performed. For contracts billed on revenue realization. If there is significant uncertainty about the project completion or receipt of payment for consulting services, the revenue is deferred until the uncertainty is resolved.


For certain long-term proprietary service contracts witha fixed or “not to exceed” fee arrangements, we estimate proportional performance using the hours incurred as a percentage of total estimated hours to complete the project consistent with the percentage-of-completion method of accounting. Accordingly, revenue for these contracts is recognized based on the proportion of the work performed on the contract. If there is no sufficientprice basis, to measure progress toward completion, the revenue is recognized when final customer acceptance is received. Adjustmentsover time using an input method based on labor hours expended to contract price and estimated servicedate relative to the total labor hours are made periodically, and losses expected to be incurred on contracts in progressrequired to satisfy the related performance obligation.

We use the market approach to drive standalone selling price (“SSP”) by maximizing observable data points (in the form of recently executed customer contracts) to determine the price customers are chargedwilling to operations inpay for the period such losses are determined. The aggregate of collections on uncompleted contracts in excess of related revenuegoods and services transferred. If the contract contains a single performance obligation, the entire transaction price is shown as a current liability.


Ifallocated to that performance obligation. Contracts that contain multiple performance obligations require an arrangement does not qualify for separate accountingallocation of the softwaretransaction price to each performance obligation based on a relative SSP basis.

Shipping and consulting services, then the softwarehandling fees billed to customers are recognized as revenue is recognized together with the consulting services using the percentage-of-completion or completed contract method of accounting. Contract accounting is applied to arrangements that include: milestones or customer-specific acceptance criteria that may affect the collection of revenue, significant modification or customization of the software, or provisions that tie the payment for the software to the performance of consulting services.


We also offer proprietary and third-party support to our customers. Support generally includes: support and maintenance of software and hardware products and subscription services. Revenue relating to proprietary support services is recognized evenly over the coverage period of the underlying agreement within support, maintenance and subscription revenue. In instances where we offer third-party support contracts to our customer, and the supplier is determined to be the primary obligorrelated costs are recognized in the transaction, we report revenue at the time of the sale, only in the amount of the “commission” (equal to the selling price less the cost of sale) received rather than reporting revenue in the full amount of the selling price with separate reporting of the cost of sale.

Allowance for Doubtful Accounts.  We maintain allowances for doubtful accounts for estimated losses resulting from the inability or unwillingness of our customers to make required payments. These allowances are based on both recent trends of certain customers estimated to be a greater credit risk, as well as historic trends of the entire customer pool. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. To mitigate this credit risk we perform periodic credit evaluations of our customers.



Inventories. Our inventories are comprised of finished goods. Inventories are stated at the lower of cost or market,goods sold. Revenue is recorded net of related reserves. The cost of inventory is computed using a weighted-average method. Our inventory is monitoredany applicable taxes collected and remitted to ensure appropriate valuation. Adjustments of inventories to the lower of cost or market, if necessary, are based upon contractual provisions such as turnover and assumptions about future demand and market conditions. If assumptions about future demand change and/or actual market conditions are less favorable than those projected by management, additional adjustments to inventory valuations may be required. We provide a reserve for obsolescence, which is calculated based on several factors including an analysis of historical sales of products and the age of the inventory. Actual amounts could be different from those estimated.

Income Taxes. Income tax expense includes U.S. and foreign income taxes and is based on reported income before income taxes. We recognize deferred tax assets and liabilities based on the differences between the financial statement carrying amounts and the tax basis of assets and liabilities. The deferred tax assets and liabilities are determined based on the enacted tax rates expected to apply in the periods in which the deferred tax assets or liabilities are anticipated to be settled or realized.

We regularly review our deferred tax assets for recoverability and establish a valuation allowance if it is more likely than not that some portion or all of a deferred tax asset will not be realized. The determination as to whether a deferred tax asset will be realized is made on a jurisdictional basis and is based on the evaluation of positive and negative evidence. This evidence includes historical taxable income, projected future taxable income, the expected timing of the reversal of existing temporary differences and the implementation of tax planning strategies.

We recorded a valuation allowance of $77.9 million as of March 31, 2016 and $76.4 million as of March 31, 2015, related to substantially all of our deferred income tax assets in jurisdictions where there is uncertainty as to the ultimate realization of a benefit from those assets. In the event that we determine that we would be able to realize our deferred tax assets in the future in excess of our net recorded amount, an adjustment to the tax valuation allowance would decrease tax expense in the period such determination was made.

We recognize the tax benefit from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized from uncertain tax positions are measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon ultimate settlement. No tax benefits are recognized for positions that do not meet this threshold. Interest related to uncertain tax positions is recognized as part of the provision for income taxes and is accrued beginning in the period that such interest would be applicable under relevant tax law until such time that the related tax benefits are recognized. Our income taxes are described further in Note 11 to Consolidated Financial Statements titled, Income Taxes.

Goodwill and Other Indefinite-Lived Intangible Assets.  Goodwill represents the excess purchase price paid over the fair value of the net assets of acquired companies. Goodwill is subject to impairment testing at least annually, unless it is determined after a qualitative assessment that it is more likely than not that the fair value of the reporting unit is greater than its carrying amount. Goodwill is measured for impairment on an annual basis, or in interim periods if indicators of potential impairment exist. The Company is also required to compare the fair values of other indefinite-lived intangible assets to their carrying amounts at least annually, or when current events and circumstances require an interim assessment. If the carrying amount of an indefinite-lived intangible asset exceeds its fair value, an impairment loss is recognized.

For fiscal 2016 and 2015, we conducted a qualitative assessment (Step Zero Analysis) to determine whether it would be necessary to perform step one of the two-step goodwill impairment test. It was determined based on the Step Zero Analysis that it is more likely than not that the fair value exceeded the carrying amount as of February 1, 2016 and 2015. Additional information regarding our goodwill and impairment analyses is provided in Note 7, Goodwill and Intangible Assets.

We had two indefinite-lived intangible assets relating to purchased trade names. During the fourth quarter of fiscal 2015, one of the two trade names was determined to have a finite life and subsequently written down to its fair value to be amortized over five years. The remaining indefinite-lived intangible asset is not amortized; rather, it is tested for impairment at least annually by comparing the carrying amount of the asset with the fair value. An impairment loss is recognized if the carrying amount is greater than fair value. The income approach using “the relief from royalty method” was used to value the trade names as of February 1, 2016 and 2015. Additional information regarding our intangible assets and impairment analyses is provided in Note 7, Goodwill and Intangible Assets.

Restructuring Charges.  We recognize restructuring charges when a plan that materially changes the scope of our business, or the manner in which that business is conducted, is adopted and communicated to the impacted parties, and the expenses have been incurred or are reasonably estimable. Our restructuring reserves principally include estimates related to employee separation costs and the consolidation and impairment of facilities that will no longer be used in continuing operations. Actual amounts could be different from those estimated. Facility reserves are calculated using a present value of future minimum lease payments, offset by an estimate for future sublease income provided by external brokers. Present value is calculated using a credit-adjusted risk-free rate with a


maturity equivalent to the lease term. Our restructuring charges are described further in Note 5 to Consolidated Financial Statements titled, Restructuring Charges.

Share-Based Compensation. governmental agencies.

34


Share-based compensation.We have a stockan equity incentive plan under which we may grant non-qualified stock options, incentive stock options, stock-settled stock appreciation rights, time-vested restricted shares, restricted sharestock units performance-vested restricted shares, and performance shares. Shares issued pursuant to awards under this plan may be made out of treasury or authorized but unissued shares.


We record compensation expense related to stock options, stock-settled stock appreciation rights, restricted shares, restricted stock units and performance shares granted to certain employees and non-employee directors based on the fair value of the awards on the grant date. The fair value of restricted share and performance share awardsrestricted stock unit grants subject only to a service condition is based on the closing price of our common shares on the grant date. The fair value ofFor stock option and stock-settled appreciation right awards is estimatedgrants subject only to a service condition, we estimate the fair value on the grant date using the Black-Scholes-Merton option pricing model which includeswith inputs including the closing market price at grant date, exercise price and assumptions regarding the risk-free interest rate, dividend yield, life of the award, and theexpected volatility of our common shares.shares based on historical volatility, and expected term as estimated using the simplified method. For restricted share, restricted stock unit and SSAR grants subject to a market condition, we estimate the fair value on the grant date through a lattice option pricing model that utilizes a Monte Carlo analysis with inputs including the closing market price at grant date, share price threshold, performance period term and assumptions regarding the risk-free interest rate and expected volatility of our common shares based on historical volatility. Inputs for SSAR grants subject to a market condition also include exercise price, remaining contractual term, and suboptimal exercise factor. Forfeitures of awards are recognized as they occur. Additional information regarding the assumptions used to value share-based compensation awards is provided in Note 1513, Share-Based Compensation, to the accompanyingour Consolidated Financial Statements titled, Share-Based Compensation.


Capitalized Software Development Costs.  The capitalization of software development cost for external use begins when a product’s technological feasibility has been established. Capitalization ends when the resulting product is available for general market release. Amortization of the capitalized software is classified within products cost of goods sold in the Consolidated Statements of Operations. For each capitalized software product, the annual amortization is equal to the greater of: (i) the amount computed using the ratio that the software product’s current fiscal year gross revenue bears to the total current fiscal year and anticipated future gross revenues for that product or (ii) the amount computed based on straight-line method over the remaining estimated economic life of the product, which is a range between three and eight years. The amount by which unamortized software costs exceeds the net realizable value, if any, is recognized as a charge to income in the period it is determined. We capitalized approximately $13.3 million, $17.2 million and $13.7 million during fiscal 2016, 2015 and 2014, respectively. Amortization of non-acquired developed capitalized software was $0.9 million, $1.2 million and $0.2 million during fiscal 2016, 2015 and 2014, respectively.

Adopted and Recently Issued Accounting Pronouncements

In March 2016, the FASB issued ASU 2016-09, Improvements to Employee Share-Based Payment Accounting. The amendments in this update involve several aspects of accounting for share-based payment transactions, including income tax consequences, classification of awards, and classification on the statement of cash flows. For public business entities, the amendments in this update are effective for annual periods beginning after December 15, 2016, and interim periods within those annual periods. We are evaluating the impact of adopting this guidance on our consolidated financial statements.

In March 2016, the FASB issued ASU 2016-08, Revenue from Contracts with Customers. The amendments in this update clarify the implementation guidance on principals versus agent considerations in FASB ASC 606. The effective date and transition requirements for the amendments in this update are the same as the effective date and transition requirements of ASU 2014-09 described below. We are evaluating the impact of adopting this guidance on our consolidated financial statements.

In February 2016, the FASB issued ASU 2016-02, Leases. The amendments in this update include a new FASB ASC Topic 842, which supersedes Topic 840. The core principle of Topic 842 is that a lessee should recognize the assets and liabilities that arise from leases. For public business entities, the amendments in this update are effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. Early application is permitted for all entities as of the beginning of interim or annual reporting periods. We are evaluating the impact of adopting this guidance on our consolidated financial statements.

In June 2015, Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) No. 2015-10, Technical Corrections and Updates. The amendments in this update cover a wide range of topics in the codification and are generally categorized as follows: Amendments Related to Differences between Original Guidance and the Codification; Guidance Clarification and Reference Corrections; Simplification; and, Minor Improvements. The amendments are effective for fiscal years and interim periods within those fiscal years, beginning after December 15, 2015. Early adoption is permitted, but not required; and at this time we are not early adopting. As the objectivesincluded under Item 8 of this standard areAnnual Report.

Accounting Pronouncements

See Note 2, Summary of Significant Accounting Policies, to clarify the codification; correct unintended application of guidance; eliminate inconsistencies; and, to improve the codification’s presentation of guidance, the adoptionour Consolidated Financial Statements included under Item 8 of this standard is not expected to have a material impact on our financial position or results of operations.


In May 2014, the FASB issued Accounting Standards Update (ASU) No. 2014-09, Revenue from Contracts with Customers, which converges the FASB and the International Accounting Standards Board standard on revenue recognition. Areas of revenue recognition that will be affected include, but are not limited to, transfer of control, variable consideration, allocation of transfer pricing, licenses, time value of money, contract costs and disclosures. In August 2015, the FASB amended the effective date and early adoption is


permitted onlyAnnual Report for fiscal years beginning after December 15, 2016. We are currently evaluating the impact that the adoption of ASU 2014-09 will have on our consolidated financial statements or related disclosures.

In November 2015, the FASB issued ASU No. 2015-17, Balance Sheet Classification of Deferred Taxes, which eliminates the current requirement to present deferred tax assets and liabilities as current and noncurrent in a classified balance sheet. Instead, entities will be required to classify all deferred tax assets and liabilities as noncurrent. The guidance is effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2016, with early adoption permitted. We have early adopted for the period ended March 31, 2016. Upon adoption, we evaluated the effect this pronouncement will have on our consolidated financial statements and related disclosures and determined the adoption of this standard did not have a material impact based on current classification of deferred tax assets and liabilities. Prior periods were not retrospectively adjusted.

Management continually evaluates the potential impact, if any, of all recentadditional information about accounting pronouncements on our consolidated financial statements or related disclosures and, if significant, makes the appropriate disclosures required by such new accounting pronouncements.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.


We have assets, liabilities, and cash flows in foreign currencies creating foreign exchange risk. We sell products and services internationally and enter into transactions denominated in foreign currencies. As a result, we are subject to the variability that arises from exchange rate movements. For the fiscal years 2016, 20152023, 2022 and 2014,2021, revenue from international operations was 4%7%, 5%7% and 5%8%, respectively of total revenue. The effects of foreign currency on operating results did not have a material impact on our results of operations for the 2016, 20152023, 2022 and 20142021 fiscal years. At March 31, 2016, a hypothetical 10% weakeningFluctuations in the value of the U.S. dollar would notother currencies could materially affectimpact our financial statements.


We believe that inflation has had a nominal effect on our results of operations in fiscal years 2016, 2015revenue, expenses, operating profit and 2014 and do not expect inflation to be a significant factor in fiscal 2016.






net income.

35


Item 8. Financial Statements and SupplementaryData.


Agilysys, Inc. and Subsidiaries


ANNUAL REPORT ON FORM 10-K


Year EndedMarch 31, 2016

2023

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS






36


Report of Independent Registered Public Accounting Firm


Board of Directors and Shareholders

Agilysys, Inc.


Opinion on the financial statements

We have audited the accompanying consolidated balance sheetsheets of Agilysys, Inc. (an Ohio(a Delaware corporation) and subsidiaries (the “Company”) as of March 31, 2016,2023 and 2022, the related consolidated statementstatements of operations, comprehensive loss, changes inincome (loss), shareholders’ equity, and cash flows for the year then ended. Our auditeach of the basic consolidatedthree years in the period ended March 31, 2023, and the related notes and financial statement schedule(s) included under Item 15(a) (collectively referred to as the “financial statements”). In our opinion, the financial statements includedpresent fairly, in all material respects, the financial statement schedulelistedposition of the Company as of March 31, 2023 and 2022, and the results of its operations and its cash flows for each of the three years in the index appearing under Item 15(a)(2). period ended March 31, 2023, in conformity with accounting principles generally accepted in the United States of America.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of March 31, 2023, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated May 19, 2023 expressed an unqualified opinion.

Basis for opinion

These financial statements and financial statement scheduleare the responsibility of the Company’s management. Our responsibility is to express an opinion on thesethe Company’s financial statements and financial statement schedulebased on our audit.


audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our auditaudits in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includesmisstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supportingregarding the amounts and disclosures in the financial statements. An auditOur audits also includes assessingincluded evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statement presentation.statements. We believe that our audit providesaudits provide a reasonable basis for our opinion.


Critical audit matters

Critical audit matters are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. We determined that there are no critical audit matters.

/s/ GRANT THORNTON LLP

We have served as the Company’s auditor since 2016.

Atlanta, Georgia

May 19, 2023

37


Report of Independent Registered Public Accounting Firm

Board of Directors and Shareholders

Agilysys, Inc.

Opinion on internal control over financial reporting

We have audited the internal control over financial reporting of Agilysys, Inc. (a Delaware corporation) and subsidiaries (the “Company”) as of March 31, 2023, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). In our opinion, the consolidated financial statements referred to above present fairly,Company maintained, in all material respects, theeffective internal control over financial position of Agilysys, Inc. and subsidiariesreporting as of March 31, 2016, and the results of their operations and their cash flows for the year then ended in conformity with accounting principles generally accepted2023, based on criteria established in the United States of America. Also in our opinion, the related financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presentsfairly, in all material respects, the information set forth therein.


2013 Internal Control—Integrated Framework issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control overconsolidated financial reportingstatements of the Company as of and for the year ended March 31, 2016, based on criteria established in the 2013 Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO),2023, and our report dated June 10, 2016May 19, 2023 expressed an unqualified opinion.


/s/ GRANT THORNTON LLP
Atlanta, GA
June 10, 2016


Report of Independent Registered Public Accounting Firm

Board of Directors and Shareholders
Agilysys, Inc.

We have audited the internal control overopinion on those financial reporting of Agilysys, Inc. (an Ohio corporation) and subsidiaries(the “Company”) as of March 31, 2016 based on criteria established in the 2013 Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). statements.

Basis for opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanyingManagement’s Report on Internal Control overOver Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.


We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.


Definition and limitations of internal control over financial reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.


Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of March 31, 2016, based on criteria established in the 2013 Internal Control-Integrated Framework issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated financial statements of the Company as of and for the year ended March 31, 2016, and our report dated June 10, 2016 expressed an unqualified opinion on those financial statements.

/s/ GRANT THORNTON LLP

Atlanta, GA
June 10, 2016


Report of Independent Registered Public Accounting Firm

To Board of Directors and Shareholders of Agilysys, Inc.:

In our opinion, the consolidated balance sheet and the related consolidated statements of operations, comprehensive income (loss), shareholders’ equity and cash flows present fairly, in all material respects, the financial position of Agilysys, Inc. and its subsidiaries at March 31, 2015 and the results of their operations and their cash flows for each of the two years in the period ended March 31, 2015, in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule for each of the two years in the period ended March 31, 2015 presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audits. We conducted our audits of these statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.



/s/ PricewaterhouseCoopers LLP

Atlanta, Georgia

June 5, 2015



May 19, 2023

38


AGILYSYS, INC.

AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

 As of March 31,
(In thousands, except share data)2016 2015
    
ASSETS   
    
Cash and cash equivalents$60,608
 $75,067
Accounts receivable, net of allowance for doubtful accounts of $617 and $888, respectively22,017
 25,481
Inventories2,692
 641
Prepaid expenses and other current assets10,184
 3,828
Total current assets95,501
 105,017
Property and equipment, net14,197
 11,929
Goodwill19,622
 19,622
Intangible assets, net8,576
 9,006
Software development costs, net44,215
 31,818
Other non-current assets3,046
 4,133
Total assets$185,157
 $181,525
    
LIABILITIES AND SHAREHOLDERS' EQUITY   
Current liabilities:   
Accounts payable$7,761
 $16,586
Deferred revenue33,241
 23,881
Accrued liabilities12,980
 10,001
Capital lease obligations, current118
 142
Total current liabilities54,100
 50,610
Deferred income taxes, non-current3,075
 3,053
Capital lease obligations, non-current215
 47
Other non-current liabilities4,294
 3,627
Commitments and contingencies (see Note 13)
 
Shareholders' equity:   
Common shares, without par value, at $0.30 stated value; 80,000,000 shares authorized; 31,606,831 shares issued; and 22,942,586 and 22,789,355 shares outstanding at March 31, 2016 and March 31, 2015, respectively9,482
 9,482
Treasury shares, 8,664,245 and 8,817,477 at March 31, 2016 and March 31, 2015, respectively(2,600) (2,646)
Capital in excess of stated value(7,645) (10,675)
Retained earnings124,413
 128,178
Accumulated other comprehensive loss(177) (151)
Total shareholders' equity123,473
 124,188
Total liabilities and shareholders' equity$185,157
 $181,525

 

 

As of March 31,

 

(In thousands, except share data)

 

2023

 

 

2022

 

ASSETS

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

112,842

 

 

$

96,971

 

Accounts receivable, net of allowance for expected credit losses
   of $
610 and $318, respectively

 

 

22,378

 

 

 

25,175

 

Contract assets

 

 

2,242

 

 

 

1,669

 

Inventories

 

 

9,774

 

 

 

6,940

 

Prepaid expenses and other current assets

 

 

7,422

 

 

 

5,418

 

Total current assets

 

 

154,658

 

 

 

136,173

 

Property and equipment, net

 

 

14,576

 

 

 

6,345

 

Operating lease right-of-use assets

 

 

12,708

 

 

 

9,889

 

Goodwill

 

 

32,638

 

 

 

32,759

 

Intangible assets, net

 

 

18,140

 

 

 

20,178

 

Deferred income taxes, non-current

 

 

2,790

 

 

 

2,664

 

Other non-current assets

 

 

7,526

 

 

 

6,154

 

Total assets

 

$

243,036

 

 

$

214,162

 

LIABILITIES AND SHAREHOLDERS' EQUITY

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

Accounts payable

 

$

9,418

 

 

$

9,766

 

Contract liabilities

 

 

52,124

 

 

 

46,095

 

Accrued liabilities

 

 

13,708

 

 

 

10,552

 

Operating lease liabilities, current

 

 

3,263

 

 

 

5,049

 

Finance lease obligations, current

 

 

2

 

 

 

4

 

Total current liabilities

 

 

78,515

 

 

 

71,466

 

Deferred income taxes, non-current

 

 

2,257

 

 

 

938

 

Operating lease liabilities, non-current

 

 

13,477

 

 

 

5,649

 

Finance lease obligations, non-current

 

 

 

 

 

2

 

Other non-current liabilities

 

 

4,018

 

 

 

3,304

 

Commitments and contingencies (see Note 11)

 

 

 

 

 

 

Series A convertible preferred stock, no par value

 

 

35,459

 

 

 

35,459

 

Shareholders' equity:

 

 

 

 

 

 

Common shares, without par value, at $0.30 stated value; 80,000,000
   shares authorized;
31,606,831 shares issued; and 25,326,626
   and
24,728,532 shares outstanding at March 31, 2023
   and March 31, 2022, respectively

 

 

9,482

 

 

 

9,482

 

Treasury shares, 6,280,205 and 6,878,299 at March 31, 2023
   and March 31, 2022, respectively

 

 

(1,884

)

 

 

(2,063

)

Capital in excess of stated value

 

 

52,978

 

 

 

49,963

 

Retained earnings

 

 

52,764

 

 

 

40,018

 

Accumulated other comprehensive loss

 

 

(4,030

)

 

 

(56

)

Total shareholders' equity

 

 

109,310

 

 

 

97,344

 

Total liabilities and shareholders' equity

 

$

243,036

 

 

$

214,162

 

See accompanying notes to consolidated financial statements.


39


AGILYSYS, INC.

AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS


 Year ended March 31,
(In thousands, except per share data)2016 2015 2014
Net revenue:     
Products$41,445
 $31,846
 $34,629
Support, maintenance and subscription services60,104
 56,013
 53,169
Professional services18,817
 15,655
 13,463
Total net revenue120,366
 103,514
 101,261
Cost of goods sold:     
Products, inclusive of developed technology amortization23,326
 18,732
 17,027
Support, maintenance and subscription services15,394
 12,461
 10,786
Professional services13,540
 12,240
 9,408
Total cost of goods sold52,260
 43,433
 37,221
Gross profit68,106
 60,081
 64,040
Gross profit margin56.6% 58.0% 63.2%
Operating expenses:     
Product development26,688
 25,316
 25,212
Sales and marketing19,740
 16,357
 14,059
General and administrative21,818
 21,668
 20,750
Depreciation of fixed assets2,199
 2,225
 2,074
Amortization of intangibles1,243
 3,461
 6,414
Restructuring, severance and other charges283
 1,836
 327
Asset write-offs and other fair value adjustments180
 1,482
 1,392
Legal settlements268
 203
 
Operating loss(4,313) (12,467) (6,188)
Other (income) expense:     
Interest income(92) (110) (123)
Interest expense29
 48
 184
Other (income) expense, net(491) 146
 (863)
Loss before taxes(3,759) (12,551) (5,386)
Income tax expense (benefit)6
 (1,054) (2,491)
Loss from continuing operations(3,765) (11,497) (2,895)
Income from discontinued operations, net of taxes
 
 19,992
Net (loss) income$(3,765) $(11,497) $17,097
      
Weighted average shares outstanding - basic and diluted22,483
 22,338
 22,135
      
Net (loss) income per share - basic and diluted:     
Loss from continuing operations$(0.17) $(0.51) $(0.13)
Income from discontinued operations
 
 0.90
Net (loss) income per share$(0.17) $(0.51) $0.77

 

 

Year ended
March 31,

 

 

 

 

 

(In thousands, except per share data)

 

2023

 

 

2022

 

 

2021

 

Net revenue:

 

 

 

 

 

 

 

 

 

Products

 

$

43,638

 

 

$

35,956

 

 

$

26,714

 

Subscription and maintenance

 

 

118,285

 

 

 

98,958

 

 

 

88,565

 

Professional services

 

 

36,142

 

 

 

27,722

 

 

 

21,897

 

Total net revenue

 

 

198,065

 

 

 

162,636

 

 

 

137,176

 

Cost of goods sold:

 

 

 

 

 

 

 

 

 

Products

 

 

22,994

 

 

 

19,251

 

 

 

13,506

 

Subscription and maintenance

 

 

26,262

 

 

 

21,141

 

 

 

17,985

 

Professional services

 

 

27,990

 

 

 

20,712

 

 

 

16,309

 

Total cost of goods sold

 

 

77,246

 

 

 

61,104

 

 

 

47,800

 

Gross profit

 

 

120,819

 

 

 

101,532

 

 

 

89,376

 

Gross profit margin

 

 

61.0

%

 

 

62.4

%

 

 

65.2

%

Operating expenses:

 

 

 

 

 

 

 

 

 

Product development

 

 

50,260

 

 

 

46,332

 

 

 

55,345

 

Sales and marketing

 

 

22,716

 

 

 

14,730

 

 

 

14,196

 

General and administrative

 

 

30,669

 

 

 

27,734

 

 

 

33,273

 

Depreciation of fixed assets

 

 

1,769

 

 

 

2,210

 

 

 

2,832

 

Amortization of internal-use software and intangibles

 

 

1,743

 

 

 

1,654

 

 

 

1,959

 

Other charges

 

 

435

 

 

 

1,584

 

 

 

2,529

 

Legal settlements

 

 

352

 

 

 

969

 

 

 

200

 

Total operating expense

 

 

107,944

 

 

 

95,213

 

 

 

110,334

 

Operating income (loss)

 

 

12,875

 

 

 

6,319

 

 

 

(20,958

)

Other income (expense):

 

 

 

 

 

 

 

 

 

Interest income

 

 

2,192

 

 

 

59

 

 

 

107

 

Interest expense

 

 

 

 

 

(12

)

 

 

(20

)

Other income (expense), net

 

 

697

 

 

 

145

 

 

 

(338

)

Income (loss) before taxes

 

 

15,764

 

 

 

6,511

 

 

 

(21,209

)

Income tax expense (benefit)

 

 

1,182

 

 

 

33

 

 

 

(208

)

Net income (loss)

 

$

14,582

 

 

$

6,478

 

 

$

(21,001

)

Series A convertible preferred stock issuance costs

 

 

 

 

 

 

 

 

(1,031

)

Series A convertible preferred stock dividends

 

 

(1,836

)

 

 

(1,836

)

 

 

(1,576

)

Net income (loss) attributable to common shareholders

 

$

12,746

 

 

$

4,642

 

 

$

(23,608

)

 

 

 

 

 

 

 

 

 

 

Weighted average shares outstanding - basic

 

 

24,694

 

 

 

24,357

 

 

 

23,458

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share - basic:

 

$

0.52

 

 

$

0.19

 

 

$

(1.01

)

 

 

 

 

 

 

 

 

 

 

Weighted average shares outstanding - diluted

 

 

25,929

 

 

 

25,483

 

 

 

23,458

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share - diluted:

 

$

0.49

 

 

$

0.18

 

 

$

(1.01

)

See accompanying notes to consolidated financial statements.


40


AGILYSYS, INC.

AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) INCOME



 Year ended March 31,
(In thousands) 2016 2015 2014
Net (loss) income $(3,765) $(11,497) $17,097
Other comprehensive (loss) income, net of tax:      
Unrealized foreign currency translation adjustments (26) (9) 220
Reclassification of foreign currency translation adjustments included in net income (loss) 
 
 745
Unrealized loss on sale of securities 
 (8) 
Total comprehensive (loss) income $(3,791) $(11,514) $18,062


 

 

Year Ended

 

 

 

March 31,

 

(In thousands)

 

2023

 

 

2022

 

 

2021

 

Net income (loss)

 

$

14,582

 

 

$

6,478

 

 

$

(21,001

)

Other comprehensive (loss), net of tax:

 

 

 

 

 

 

 

 

 

Unrealized foreign currency translation adjustments

 

 

(3,974

)

 

 

(95

)

 

 

(162

)

Total comprehensive income (loss)

 

$

10,608

 

 

$

6,383

 

 

$

(21,163

)

See accompanying notes to consolidated financial statements.


41


AGILYSYS, INC.

AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)Year ended March 31,
 2016 2015 2014
Operating activities     
Net (loss) income$(3,765) $(11,497) $17,097
Less: Income from discontinued operations
 
 19,992
Loss from continuing operations(3,765) (11,497) (2,895)
Adjustments to reconcile loss from continuing operations to net cash provided by (used in) operating activities:     
Net restructuring, severance and other charges(333) 134
 (349)
Net legal settlements185
 (1,511) (110)
Asset write-offs and other fair value adjustments87
 3,454
 327
Loss on disposal of property & equipment381
 
 
Depreciation2,199
 2,225
 2,074
Amortization2,265
 4,755
 6,726
Share-based compensation3,405
 3,140
 2,119
Contingent consideration adjustment93
 (1,619) 
Deferred income taxes23
 (371) (178)
Change in cash surrender value of company owned life insurance policies(564) (57) (600)
Excess tax benefit from equity awards
 (14) (37)
Changes in operating assets and liabilities:     
Accounts receivable3,237
 (1,935) (7,846)
Inventories(2,051) (171) 380
Prepaid expense(4,532) (526) (498)
Accounts payable(7,896) 5,528
 1,073
Deferred revenue9,364
 1,146
 2,784
Accrued liabilities5,330
 (3,868) 1,624
Income taxes receivable16
 (823) (2,702)
Other changes, net(226) (176) (508)
Net cash provided by (used in) operating activities from continuing operations7,218
 (2,186) 1,384
Net cash used in operating activities from discontinued operations
 
 (1,311)
Net cash provided by (used in) operating activities7,218
 (2,186) 73
Investing activities     
Proceeds from sale of business units
 809
 35,846
Cash paid for acquisitions, net
 (3,750) (1,812)
Investment in marketable securities
 (10,240) 
Proceeds from sale of marketable securities
 10,107
 
Capital expenditures(4,845) (4,650) (4,023)
Capitalized software development costs(16,103) (15,813) (12,200)
Additional (investments in) proceeds from corporate-owned life insurance policies(65) 1,905
 (87)
Net cash (used in) provided by investing activities from continuing operations(21,013) (21,632) 17,724
Net cash used in investing activities from discontinued operations
 
 (155)
Net cash (used in) provided by investing activities(21,013) (21,632) 17,569
Financing activities     
Principal payments under long-term obligations(142) (144) (177)
Exercise of employee stock options
 102
 169
Repurchase of common shares to satisfy employee tax withholding(435) (373) (912)
Excess tax benefit from equity awards
 14
 37
Net cash used in financing activities from continuing operations(577) (401) (883)
Net cash used in financing activities from discontinued operations
 
 (80)
Net cash used in financing activities(577) (401) (963)
Effect of exchange rate changes on cash(87) (280) (44)
Cash flows (used in) provided by continuing operations(14,459) (24,499) 18,181
Cash flows used in discontinued operations
 
 (1,546)
Net (decrease) increase in cash and cash equivalents(14,459) (24,499) 16,635
Cash and cash equivalents at beginning of period75,067
 99,566
 82,931
Cash and cash equivalents at end of period$60,608
 $75,067
 $99,566

 

 

Year Ended

 

 

 

March 31,

 

(In thousands)

 

2023

 

 

2022

 

 

2021

 

 

 

 

 

 

 

 

 

 

 

Operating activities

 

 

 

 

 

 

 

 

 

Net income (loss)

 

$

14,582

 

 

$

6,478

 

 

$

(21,001

)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

 

 

 

 

 

 

 

 

 

Loss on disposal of property & equipment

 

 

66

 

 

 

195

 

 

 

44

 

Depreciation of fixed assets

 

 

1,769

 

 

 

2,210

 

 

 

2,832

 

Amortization of internal-use software and intangibles

 

 

1,743

 

 

 

1,654

 

 

 

1,959

 

Deferred income taxes

 

 

(181

)

 

 

(925

)

 

 

(959

)

Share-based compensation

 

 

12,958

 

 

 

14,549

 

 

 

40,093

 

Changes in operating assets and liabilities:

 

 

 

 

 

 

 

 

 

Accounts receivable

 

 

2,537

 

 

 

2,551

 

 

 

10,363

 

Contract assets

 

 

(590

)

 

 

684

 

 

 

(228

)

Inventories

 

 

(2,897

)

 

 

(5,764

)

 

 

2,746

 

Prepaid expense and other current assets

 

 

(2,084

)

 

 

(484

)

 

 

(201

)

Accounts payable

 

 

(1,582

)

 

 

3,417

 

 

 

(7,016

)

Contract liabilities

 

 

6,383

 

 

 

4,902

 

 

 

(3,971

)

Accrued liabilities

 

 

2,711

 

 

 

146

 

 

 

1,187

 

Income taxes payable

 

 

290

 

 

 

50

 

 

 

340

 

Other changes, net

 

 

(1,242

)

 

 

(1,188

)

 

 

2,219

 

Net cash provided by operating activities

 

 

34,463

 

 

 

28,475

 

 

 

28,407

 

Investing activities

 

 

 

 

 

 

 

 

 

Capital expenditures

 

 

(7,238

)

 

 

(1,197

)

 

 

(1,389

)

Cash (paid for) business combinations, net of cash acquired

 

 

395

 

 

 

(24,455

)

 

 

 

Additional investments in corporate-owned life insurance policies

 

 

(27

)

 

 

(27

)

 

 

(2

)

Net cash used in investing activities

 

 

(6,870

)

 

 

(25,679

)

 

 

(1,391

)

Financing activities

 

 

 

 

 

 

 

 

 

Preferred stock issuance proceeds, net of issuance costs

 

 

 

 

 

 

 

 

33,969

 

Payment of preferred stock dividends

 

 

(1,836

)

 

 

(1,836

)

 

 

(1,117

)

Repurchase of common shares to satisfy employee tax withholding

 

 

(9,254

)

 

 

(3,046

)

 

 

(7,512

)

Principal payments under long-term obligations

 

 

(4

)

 

 

(19

)

 

 

(24

)

Net cash (used in) provided by financing activities

 

 

(11,094

)

 

 

(4,901

)

 

 

25,316

 

Effect of exchange rate changes on cash

 

 

(628

)

 

 

(104

)

 

 

195

 

Net increase (decrease) in cash and cash equivalents

 

 

15,871

 

 

 

(2,209

)

 

 

52,527

 

Cash and cash equivalents at beginning of period

 

 

96,971

 

 

 

99,180

 

 

 

46,653

 

Cash and cash equivalents at end of period

 

$

112,842

 

 

$

96,971

 

 

$

99,180

 

See accompanying notes to consolidated financial statements.


42


AGILYSYS, INC.

AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF SHAREHOLDERS'SHAREHOLDERS’ EQUITY

     Capital in Accumulated 
 Common Sharesexcess of other 
 IssuedIn TreasurystatedRetainedcomprehensive 
(In thousands, except share data)SharesStated valueSharesStated valuevalueearningslossTotal
Balance at March 31, 201331,607
$9,482
(9,462)$(2,838)$(14,267)$122,578
$(1,099)$113,856
Non-cash share based compensation expense



1,931


1,931
Restricted shares issued

138
41
(41)


Shares issued upon exercise of stock options and SSARs

814
244
(73)

171
Shares withheld for taxes upon exercise of stock options, SSARs or vesting of restricted shares

(629)(188)(996)

(1,184)
Excess tax benefit from equity awards



37


37
Net loss




17,097
 '17,097
Unrealized translation adjustment





220
220
Reclassification of foreign currency translation adjustments included in net income (loss)





745
745
Unrealized loss on securities







Balance at March 31, 201431,607
$9,482
(9,139)$(2,741)$(13,409)$139,675
$(134)$132,873
Non-cash share based compensation expense



3,140


3,140
Restricted shares issued

342
102
(102)


Shares issued upon exercise of stock options and SSARs

21
5
97


102
Shares withheld for taxes upon exercise of stock options, SSARs or vesting of restricted shares

(41)(12)(415)

(427)
Excess tax benefit from equity awards



14


14
Net income




(11,497)
(11,497)
Unrealized translation adjustment





(9)(9)
Unrealized loss on securities





(8)(8)
Balance at March 31, 201531,607
9,482
(8,817)(2,646)(10,675)128,178
(151)124,188
Non-cash share based compensation expense



3,405


3,405
Restricted shares issued, net

181
54
(54)


Shares issued upon exercise of stock options and SSARs

2
1
(1)


Shares withheld for taxes upon exercise of stock options, SSARs or vesting of restricted shares

(30)(9)(320)

(329)
Excess tax benefit from equity awards







Net income




(3,765)
(3,765)
Unrealized translation adjustments





(26)(26)
Unrealized loss on securities







Balance at March 31, 201631,607
$9,482
(8,664)$(2,600)$(7,645)$124,413
$(177)$123,473

 

 

Common Shares

 

 

Capital in

 

 

 

 

 

Accumulated

 

 

 

 

 

 

Issued

 

 

In Treasury

 

 

excess of

 

 

 

 

 

other

 

 

 

 

(In thousands, except share data)

 

Shares

 

 

Stated
value

 

 

Shares

 

 

Stated
value

 

 

Stated
value

 

 

Retained
earnings

 

 

comprehensive
income (loss)

 

 

Total

 

Balance at March 31, 2020

 

 

31,607

 

 

$

9,482

 

 

 

(7,997

)

 

$

(2,401

)

 

$

5,491

 

 

$

58,984

 

 

$

201

 

 

$

71,757

 

Share-based compensation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

40,066

 

 

 

 

 

 

 

 

 

40,066

 

Restricted shares issued, net

 

 

 

 

 

 

 

 

90

 

 

 

28

 

 

 

(28

)

 

 

 

 

 

 

 

 

 

Shares issued upon exercise of SSARs

 

 

 

 

 

 

 

 

467

 

 

 

141

 

 

 

(141

)

 

 

 

 

 

 

 

 

 

Shares withheld for taxes upon
   exercise of SSARs or vesting
   of restricted shares

 

 

 

 

 

 

 

 

(156

)

 

 

(46

)

 

 

(8,131

)

 

 

 

 

 

 

 

 

(8,177

)

Net loss

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(21,001

)

 

 

 

 

 

(21,001

)

Series A convertible preferred stock issuance costs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1,031

)

 

 

 

 

 

(1,031

)

Series A convertible preferred stock dividends

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1,576

)

 

 

 

 

 

(1,576

)

Unrealized translation adjustments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(162

)

 

 

(162

)

Balance at March 31, 2021

 

 

31,607

 

 

$

9,482

 

 

 

(7,596

)

 

$

(2,278

)

 

$

37,257

 

 

$

35,376

 

 

$

39

 

 

$

79,876

 

Share-based compensation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14,549

 

 

 

 

 

 

 

 

 

14,549

 

Restricted shares issued, net

 

 

 

 

 

 

 

 

113

 

 

 

34

 

 

 

(34

)

 

 

 

 

 

 

 

 

 

Shares issued upon exercise of SSARs

 

 

 

 

 

 

 

 

636

 

 

 

190

 

 

 

(190

)

 

 

 

 

 

 

 

 

 

Shares withheld for taxes upon
   exercise of SSARs or vesting
   of restricted shares

 

 

 

 

 

 

 

 

(32

)

 

 

(9

)

 

 

(1,619

)

 

 

 

 

 

 

 

 

(1,628

)

Net income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6,478

 

 

 

 

 

 

6,478

 

Series A convertible preferred stock dividends

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1,836

)

 

 

 

 

 

(1,836

)

Unrealized translation adjustments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(95

)

 

 

(95

)

Balance at March 31, 2022

 

 

31,607

 

 

$

9,482

 

 

 

(6,879

)

 

$

(2,063

)

 

$

49,963

 

 

$

40,018

 

 

$

(56

)

 

$

97,344

 

Share-based compensation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12,778

 

 

 

 

 

 

 

 

 

12,778

 

Restricted shares issued, net

 

 

 

 

 

 

 

 

331

 

 

 

99

 

 

 

(99

)

 

 

 

 

 

 

 

 

 

Shares issued upon exercise of SSARs

 

 

 

 

 

 

 

 

403

 

 

 

121

 

 

 

(121

)

 

 

 

 

 

 

 

 

 

Shares withheld for taxes upon
   exercise of SSARs or vesting
   of restricted shares

 

 

 

 

 

 

 

 

(135

)

 

 

(41

)

 

 

(9,543

)

 

 

 

 

 

 

 

 

(9,584

)

Net income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14,582

 

 

 

 

 

 

14,582

 

Series A convertible preferred stock dividends

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1,836

)

 

 

 

 

 

(1,836

)

Unrealized translation adjustments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(3,974

)

 

 

(3,974

)

Balance at March 31, 2023

 

 

31,607

 

 

$

9,482

 

 

 

(6,280

)

 

$

(1,884

)

 

$

52,978

 

 

$

52,764

 

 

$

(4,030

)

 

$

109,310

 

See accompanying notes to consolidated financial statements.



43


Agilysys, Inc. and Subsidiaries


Notes to Consolidated Financial Statements

(Table amounts in thousands, except per share data)


1. Nature of Operations


Agilysys ishas been a leading technology company that provides innovativeleader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premise solutions for hotels, resorts and cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company’s software solutions include point-of-sale (POS), property management (PMS), inventory and procurement, workforce management, analytics, document managementpayments, and mobile and wireless solutions and services to the hospitality industry. Our solutions and services allow property managers to better connect, interact and transact with their customersrelated applications that manage and enhance their customer relationships by streamlining operations, improving efficiency, increasingthe entire guest recruitmentjourney. Agilysys is also known for its world-class customer-centric service. Many of the top hospitality companies around the world use Agilysys solutions to improve guest loyalty, drive revenue growth, and wallet share, and enhancing the overall guest experience. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of our consolidated revenue is derived from contract support, maintenance and subscription services.


We operate throughoutincrease operational efficiencies. Agilysys operates across North America, Europe, the Middle East, Asia-Pacific, and Asia,India, with corporate services locatedheadquarters in Alpharetta, GA, and offices in Singapore, Hong Kong, Malaysia andGA.

The Company has just one reportable segment serving the Philippines.


The sales of our Retail Solutions Group (RSG) business and United Kingdom business entity (UK entity) each represented a disposal of a component of an entity. As such, the operating results of RSG and the UK entity have been reported as a component of discontinued operations in the Consolidated Statement of Operations and the Consolidated Statement of Cash Flows for the twelve months ended March 31, 2014.

global hospitality industry.

Reference herein to any particular year or quarter refers to periods within the fiscal year ended March 31. For example, fiscal 20162023 refers to the fiscal year ended March 31, 2016.2023.


2. Summary of Significant Accounting Policies

Principles of consolidation. The consolidated financial statements include the accounts of Agilysys, Inc. and subsidiaries. Investments in affiliated companies are accounted for by the equity or cost method, as appropriate. All inter-company accounts have been eliminated. Unless otherwise indicated, amounts in Notes to Consolidated Financial Statements refer to continuing operations.


Use of estimates. Preparation of consolidated financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reported periods. Actual results could differ from those estimates.


Cash and cash equivalents. We consider all highly liquid investments purchased with an original maturity from date of acquisition of three months or less to be cash equivalents. Other highly liquid investments considered cash equivalents with no established maturity date are fully redeemable on demand (without penalty) with settlement of principal and accrued interest on the same or following business day after instruction to redeem. SuchCash equivalent investments are readily convertible to cash with no penalty and can include certificates of deposit, commercial paper, treasury bills, money market funds and other investments. Commercial paper cash equivalents totaled $5.0 million and $15.0 million as of March 31, 2023 and March 31, 2022, respectively. We determine the fair value of commercial paper using significant other observable inputs (level 2) based on pricing from independent sources that use quoted prices in active markets for identical assets or other observable inputs including benchmark yields and interest rates.


Allowance for doubtful accounts.expected credit losses. We maintain allowances for doubtful accountsexpected credit losses for estimated losses resulting from the inability or unwillingness of our customers to make required payments. These allowances are basedWe base our expected credit loss model on both recent trends of certain customers estimated to be a greater credit risk as well as historic trends ofhistorical experience, adjusted for current conditions and reasonable and supportable forecasts. To help mitigate the entire customer pool. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. To mitigate thisassociated credit risk we perform periodic credit evaluations of our customers.


Customer credit allowance. We maintain allowances for estimated customer credits. Credits are typically due to the timing or amount of customer invoices processed for specific services, including professional and subscription, and maintenance coverage. In many cases, there has not been clear or timely communication of the need to adjust coverage or service at a location in advance of when we invoice for the associated coverage or service. We will issue a credit after agreeing to the service or coverage adjustment as requested by the customer within the terms of our contract.

Inventories. Our inventories are comprised of finished goods. Inventories are stated at the lower of cost or market,net realizable value, net of related reserves. The cost of inventory is computed using a weighted-average method. Our inventory is monitored to ensure appropriate valuation. Adjustments of inventories to the lower of cost or market,net realizable value, if necessary, are based upon contractual provisions such as turnover and assumptions about future demand and market conditions. If assumptions about future demand change and/or actual market conditions are less favorable than those projected by management, additional adjustments to inventory valuations may be required. We provide a reserve for obsolescence, which is calculated based on several factors, including an analysis of historical sales of products and the age of the inventory. Actual amounts could be different from those estimated.

44


Leases. We determine if an arrangement is or contains a lease at inception. Operating leases are presented as Right-of-Use (“ROU”) assets and the corresponding lease liabilities are included in operating lease liabilities – current and operating lease liabilities – non-current on our Consolidated Balance Sheet. Finance leases are included in property and equipment, net and corresponding liabilities are included in finance lease obligations – current and non-current on our Consolidated Balance Sheet. ROU assets represent our right to use the underlying asset, and lease liabilities represent our obligation for lease payments in exchange for the ability to use the asset for the duration of the lease term.

ROU assets and lease liabilities are recognized at commencement date and determined using the present value of the remaining lease payments over the lease term. We use an incremental borrowing rate based on estimated rate of interest for collateralized borrowing since our leases do not include an implicit interest rate. The estimated incremental borrowing rate considers market data, actual lease economic environment, and actual lease term at commencement date. The lease term may include options to extend when it is reasonably certain that we will exercise that option. ROU assets include lease payments made in advance, and excludes any incentives received or initial direct costs incurred. We recognize lease expense on a straight-line basis over the lease term and sublease income on a straight-line basis over the sublease term.

We have lease agreements with lease and non-lease components which we account for as a single lease component. We also have leases which include variable lease payments, which are expensed as incurred. Our variable lease payments are not based on an index or rate and therefore are excluded from the calculation of lease liabilities. We have elected to not recognize short term leases that have a term of twelve months or less as ROU assets or lease liabilities. Our short-term leases are not material and do not have a material impact on our ROU assets or lease liabilities. Additionally, we do not have any covenants, residual value guarantees, or related party transactions associated with our lease agreements.


Goodwill and Other Indefinite-Lived Intangible Assets.other indefinite-lived intangible assets. Goodwill represents the excess purchase price paid over the fair value of the net assets of acquired companies. As of March 31, 2023 and 2022, the carrying amount of goodwill was $32.6 million and $32.8 million, respectively. Goodwill is subject to impairment testing at least annually, unless it is determined after a qualitative


assessment that it is more likely than not that the fair value of the reporting unit is greater than its carrying amount. Goodwill is measuredtested for impairment on an annual basis, or in interim periods if indicators of potential impairment exist.exist, based on our one reporting unit. The Company evaluates whether goodwill is impaired by comparing its market capitalization based on its closing stock price (Level 1 input) to the book value of its equity on the annual evaluation date. The Company is also required to compare the fair values of other indefinite-lived intangible assets to their carrying amounts at least annually, or when current events and circumstances require an interim assessment. If the carrying amountThe Company concluded that no impairment of an indefinite-lived intangible asset exceeds its fair value, an impairment loss is recognized.

For fiscal 2016 and 2015, we conducted a qualitative assessment (Step Zero Analysis) to determine whether it would be necessary to perform step one of the two-step goodwill impairment test. It was determined based on the Step Zero Analysis that it is more likely than not that the fair value exceeded the carrying amount as of February 1, 2016 and 2015. Additional information regarding our goodwill and impairment analyses is provided in Note 7, Goodwillother indefinite-lived assets has occurred for the years ended March 31, 2023, 2022 and Intangible Assets.2021.


We had two indefinite-lived

Acquired intangible assets. Acquired intangible assets relating to purchasedinclude identifiable customer relationships, non-competition agreements, developed technology, and trade names. DuringWe amortize the fourth quartercost of fiscal 2015, one of our remaining two indefinite-lived trade names was determined to have a finite life and subsequently written down to its fair value to be amortized over five years. The remaining indefinite-lived intangible asset is not amortized; rather, it is tested for impairment at least annually by comparing the carrying amount of the asset with the fair value. An impairment loss is recognized if the carrying amount is greater than fair value. The income approach using "the relief from royalty method" was used to value the trade names as of February 1, 2016 and 2015. Additional information regarding ourfinite-lived identifiable intangible assets and impairment analyses is provided in Note 7, Goodwill and Intangible Assets.


Intangible assets.  Purchased intangible assets with finite lives are primarily amortized using the straight-line method over the estimated economic lives of the assets. Purchased intangible assets relating to customer relationships are amortized using an accelerated or straight-line method, which reflects the period the asset is expected to contribute to the future cash flows. Our finite-lived intangible assets are amortized over periods between two and eight years. Customer relationships are amortized overtheir estimated useful lives, between twowhich are periods of 15 years or less, primarily on a straight-line basis, which we believe approximates the pattern in which the assets are utilized. The fair values assigned to identifiable intangible assets acquired in business combinations are determined primarily by using the income approach, which discounts expected future cash flows attributable to these assets to present value using estimates and seven years; non-competition agreements are amortized over estimated useful lives between two and eight years; developed technology is amortized over estimated useful lives between three and eight years; supplier relationships are amortized over estimated useful lives between two and eight years.assumptions determined by management.


Long-lived assets. Property and equipment are recorded at cost. Major renewals and improvements are capitalized. Minor replacements, maintenance, repairs, and reengineering costs are expensed as incurred. When assets are sold or otherwise disposed of, the cost and related accumulated depreciation are eliminated from the accounts and any resulting gain or loss is recognized.


Depreciation and amortization are provided in amounts sufficient to amortize the cost of the assets, including assets recorded under capitalfinance leases, which make up less than one percent of total assets, over their estimated useful lives using the straight-line method. The estimated useful lives for depreciation and amortization are as follows: buildings and building improvements - 7 to 30 years; years; furniture - 7 to 10 years; years; equipment - 3 to 10 years; years; software - 3 to 10 years; years; and leasehold improvements over the shorter of the economic life or the lease term. Internal use software costs are expensed or capitalized depending on the project stage. Amounts capitalized are amortized over the estimated useful lives of the software, ranging from 3 to 10 years, beginning with the project'sproject’s completion. CapitalizedDepreciation for capitalized project expenditures aredoes not depreciatedbegin until the underlying project is completed.


We evaluate the recoverability of our long-lived assets whenever changes in circumstances or events may indicate that the carrying amounts may not be recoverable. An impairment loss is recognized in the event the carrying value of the assets exceeds the future undiscounted cash flows attributable to such assets. Our long-lived assets and impairments considerations are discussed further in Note 4, Property and Equipment, Net.


Foreign currency translation. The financial statements of our foreign operations are translated into U.S. dollars for financial reporting purposes. The assets and liabilities of foreign operations whose functional currencies are not in U.S. dollars are translated at the period-end exchange rates, while revenue and expenses are translated at weighted-average exchange rates during the fiscal year. The cumulative translation effects are reflected as a component of “Accumulated other comprehensive loss”income (loss)” within shareholders'shareholders’ equity in the Consolidated Balance Sheets. Gains and losses on monetary transactions denominated in other than the functional

45


currency of an operation are reflected within “Other (income) expenses, net” in the Consolidated Statements of Operations. Foreign currency gains and losses from changes in exchange rates have not been material to our consolidated operating results.


Revenue recognition. We derive revenue from the sale of products (i.e., server, storage, and point of sale(proprietary software licenses, third party hardware and software)operating systems), support,subscription and maintenance, and subscription services and professional services. Revenue is recorded inFor the period in which the goods are delivered or services are renderedfiscal years 2023, 2022 and when the following criteria are met: persuasive evidence2021, revenue from international operations was 7%, 7% and 8%, respectively of an arrangement exists, delivery has occurred or services have been rendered, the sales price to the customer is fixed or determinable, and collection is reasonably assured. We reduce revenue for estimated discounts, sales incentives, estimated customer returns, and other allowances. Discounts are offered based on the volume of products and services purchased by customers. Shipping and handling fees billed to customers are recognized as revenue and the related costs are recognized in cost of goods sold. Revenue is recorded net of any applicable taxes collected and remitted to governmental agencies.total revenue. Our current customer base is highly fragmented, with one customer representing approximately 10% of consolidated revenue from continuing operations as of March 31, 2016.


We frequentlyfragmented.

Our customary business practice is to enter into multiple-element arrangementslegally enforceable written contracts with customers including hardware, software, professional consulting servicesour customers. The majority of our contracts are governed by a master service agreement between us and maintenance support services. For arrangements involving multiple deliverables, when deliverables include softwarethe customer, which sets forth the general terms and non-software productsconditions of any individual contract between the parties, which is then supplemented by a customer order to specify the different goods and services, we evaluatethe associated prices, and separateany additional terms for an individual contract. Performance obligations specific to each deliverable to determine whether it represents a separate unitindividual contract are defined within the terms of accountingeach order. Each performance obligation is identified based on the following criteria: (a)goods and services that will be transferred to our customer that are both capable of being distinct and are distinct within the delivered item has valuecontext of the contract. The transaction price is determined based on the consideration to which we will be entitled and expect to receive in exchange for transferring goods or services to the customer. Typically, our contracts do not provide our customer on a stand-alone basis; and (b) if the contract includes a generalwith any right of return relativeor refund; we do not constrain the contract price as it is probable that there will not be a significant revenue reversal due to the delivered item, deliverya return or performancerefund.

Typically, our customer contracts contain one or more of the undelivered items is considered probablefollowing goods or services which constitute performance obligations.

Our proprietary software licenses typically provide for a perpetual right to use our software. Generally, our contracts do not provide significant services of integration and substantially in our control.


Consideration is allocated to each unit of accounting based on the unit's relative selling prices. In such circumstances, we use a hierarchy to determine the selling pricecustomization and installation services are not required to be used for allocating revenue to each deliverable: (i) vendor-specific objective evidence of selling price (VSOE), (ii) third-party evidence of selling price (TPE), and (iii) best estimate of selling price (BESP). VSOE generally exists only when we sell the deliverable separately andpurchased directly from us. The software is the price actually charged by us for that deliverable. VSOE is established for our software maintenance services and we use TPE or BESP to establish selling prices for our non-softwaredelivered before related services. BESP is primarily used for elements that are not consistently priced within a narrow range or TPE is not available. We determine BESP for a deliverable by considering multiple factors including product class, geography, average discount, and management's historical pricing practices. Amounts allocated to the delivered hardware and software elements are recognized at the time of sale provided the other conditions for revenue recognition have been met. Amounts allocated to the undelivered maintenance and other services elements are recognized as the services are provided and is functional without professional services, updates and technical support. We have concluded that the software license is distinct as the customer can benefit from the software on its own. Software revenue is typically recognized when the software is delivered or on a straight-line basis over the service period. In certain instances, customer acceptance is required priormade available for download to the passage of title and risk of loss of the delivered products. In such cases,customer.

We recognize revenue is not recognized until the customer acceptance is obtained. Delivery and acceptance generally occur in the same reporting period.


In situations where our solutions contain software that is more than incidental, revenue related to the software and software-related elements is recognized in accordance with authoritative guidance on software revenue recognition. For the software and software-related elements of such transactions, revenue is allocated based on the relative fair value of each element, and fair value is determined by VSOE. If we cannot objectively determine the fair value of any undelivered element included in such multiple-element arrangements, we defer revenue until all elements are delivered and services have been performed, or until fair value can objectively be determined for any remaining undelivered elements. When the fair value of a delivered element has not been established, but fair value exists for the undelivered elements, we use the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement fee is allocated to the delivered elements and is recognized as revenue.

Revenue recognition for complex contractual arrangements, especially those with multiple elements, requires a significant level of judgment and is based upon a review of specific contracts, past experience, the selling price of undelivered elements when sold separately, creditworthiness of customers, international laws and other factors. Changes in judgments about these factors could impact the timing and amount of revenue recognized between periods.

Revenue for hardware sales is recognized when the product is shipped to the customer and when obligations that affect the customer'scustomer’s final acceptance of the arrangement have been fulfilled. A majority of our hardware sales involves shipment directlyHardware is purchased from its suppliers and provided to the end-user customers. In these transactions, we are the primary obligor as wecustomers via drop-ship or from inventory. We are responsible for negotiating price both with the supplier and the customer, payment to the supplier, establishing payment terms and product returns with the customer, and we bear the credit risk if the customer does not pay for the goods. As the principal contact with the customer, we recognize revenue and cost of goods sold when we ship or are notified by the supplier that the product has been shipped. In certain limited instances, as shipping terms dictate, revenue is recognized upon receipt at the point of destination or upon installation at the customer site.

We offer proprietary software as well as remarketed

Our subscription service revenue is comprised of fees for contracts that provide customers a right to access our software for sale to our customers.a subscribed period. We offer our customersdo not provide the customer the contractual right to license the software at any time outside of the subscription period under these contracts. Our subscription service revenue is primarily based on rates per location, including rates per points of sale and per room. We recognize certain subscription service revenue on a variety of models. Our customersper-transaction basis. The customer can license ouronly benefit from the software under a perpetual model for an upfront fee or a subscription model. For subscription arrangements, we allow customersand software maintenance when provided the right to useaccess the software. Accordingly, each of the rights to access the software, receive unspecified products as well as unspecified upgrades and enhancements and entitle the customer to receivemaintenance services, any hosting services, forand any transaction-based services is not considered a specified term.distinct performance obligation in the context of the contract and should be combined into a single performance obligation to be recognized over the contract period. The Company recognizes subscription revenue is generally recognized ratably over the term of the arrangement, typically three to five years.  Revenue from subscription service arrangements is included in Support, maintenance and subscription services in the Consolidated Statements of Operations. A majority of our software sales do not require significant production, modification, or customization at the time of shipment (physically or electronically) to the customer. Substantially all of our software license arrangements do not include acceptance provisions. As such, revenue from both proprietary and remarketed software sales is typically recognized when the software has been shipped. For software delivered electronically, delivery is considered to have occurred when the customer either takes possession of the software via downloading or has been provided with the requisite codes that allow for immediate access to the softwarea one-month period based on the U.S. Eastern time zone time stamp.


typical monthly invoicing and renewal cycle in accordance with our customer agreement terms.

We derive maintenance service revenue from providing unspecified updates, upgrades, bug fixes, and technical support services for our proprietary software. These services represent a stand-ready obligation that is concurrently delivered and has the same pattern of transfer to the customer; we account for these maintenance services as a single performance obligation. Maintenance revenue includes the same services provided by third-parties for remarketed software. We recognize substantially all maintenance revenue over the contract period of the maintenance agreement. We also offer proprietary and third-party servicesrecognize certain maintenance service revenue based on the volume of payment transactions processed by third parties through access to our customers. Proprietarysoftware.

Professional services generally include:revenues primarily consist of fees for consulting, installation, integration and training. Many of our software arrangements include consulting services sold separately under consulting engagement contracts. Whentraining and are generally recognized over time as the arrangements qualify as service transactions, consulting revenue from these arrangements are accounted for


separately fromcustomer simultaneously receives and consumes the software revenue. The significant factors considered in determining whether the revenue should be accounted for separately include the naturebenefits of the professional services (i.e., consideration of whetheras the services are essentialbeing performed. Professional services can be provided by internal or external providers, do not significantly affect the customer’s ability to access or use other provided goods or services, and provide a measure of benefit beyond that of other promised goods or services in the functionalitycontract. As a result, professional services are considered distinct in the context of the software), degree of risk, availability ofcontract and represent a separate performance obligation. Professional services from other vendors, timing of payments,that are billed on a time and materials basis are recognized over time as the impact of milestones or other customer acceptance criteriaservices are performed. For contracts billed on revenue realization. If there is significant uncertainty about the project completion or receipt of payment for consulting services, the revenue is deferred until the uncertainty is resolved.

For certain long-term proprietary service contracts witha fixed or “not to exceed” fee arrangements, we estimate proportional performance using the hours incurred as a percentage of total estimated hours to complete the project consistent with the percentage-of-completion method of accounting. Accordingly, revenue for these contracts is recognized based on the proportion of the work performed on the contract. If there is no sufficientprice basis, to measure progress toward completion, the revenue is recognized when final customer acceptance is received. Adjustmentsover time using an input method based on labor hours expended to contract price and estimated servicedate relative to the total labor hours are made periodically, and losses expected to be incurred on contracts in progressrequired to satisfy the related performance obligation.

46


We use the market approach to derive standalone selling price (“SSP”) by maximizing observable data points (in the form of recently executed customer contracts) to determine the price customers are chargedwilling to operations inpay for the period such losses are determined. The aggregate of collections on uncompleted contracts in excess of related revenuegoods and services transferred. If the contract contains a single performance obligation, the entire transaction price is shown as a current liability.


Ifallocated to that performance obligation. Contracts that contain multiple performance obligations require an arrangement does not qualify for separate accountingallocation of the softwaretransaction price to each performance obligation based on a relative SSP basis.

Shipping and consulting services, then the softwarehandling fees billed to customers are recognized as revenue is recognized together with the consulting services using the percentage-of-completion or completed contract method of accounting. Contract accounting is applied to arrangements that include: milestones or customer-specific acceptance criteria that may affect the collection of revenue, significant modification or customization of the software, or provisions that tie the payment for the software to the performance of consulting services.


We also offer proprietary and third-party support to our customers. Support generally includes: support and maintenance of software and hardware products and subscription services. Revenue relating to proprietary support services is recognized evenly over the coverage period of the underlying agreement within support, maintenance and subscription revenue. In instances where we offer third-party support contracts to our customer, and the supplier is determined to be the primary obligorrelated costs are recognized in the transaction, we report revenue at the time of the sale, only in the amount of the “commission” (equal to the selling price less the cost of sale) received rather than reporting revenue in the full amountgoods sold. Revenue is recorded net of the selling price with separate reporting of the cost of sale.any applicable taxes collected and remitted to governmental agencies.


Comprehensive income (loss) income.. Comprehensive income (loss) income is the total of net income (loss) income,, as currently reported under GAAP, plus other comprehensive income (loss) income.. Other comprehensive income (loss) income considers the effects of additional transactions and economic events that are not required to be recorded in determining net income (loss) income,, but rather are reported as a separate statement of comprehensive income (loss) income..

Fair value measurements.measurements. We measure the fair value of financial assets and liabilities on a recurring or non-recurring basis. Financial assets and liabilities measured on a recurring basis are those that are adjusted to fair value each time a financial statement is prepared. Financial assets and liabilities measured on a non-recurring basis are those that are adjusted to fair value when a significant event occurs. In determining fair value of financial assets and liabilities, we use various valuation techniques. Additional information regarding fair value measurements is provided in Note 16, Fair Value Measurements.


Investments in corporate-owned life insurance policies.Agilysys invests in corporate-owned life insurance policies. Certain of these corporate-owned life insurance policies, for which some are endorsement split-dollar life insurance arrangements. We entered into a non-cancelable separate agreementagreements with each of thecertain former executives, covered by these arrangements whereby we must maintain the life insurance policy for thea specified amount and split a portion of the policy benefits with the former executive'stheir respective designated beneficiary. Our investment in these corporate-owned life insurance policies waswere recorded at their cash surrender value, which approximates fair value at the balance sheet date. During fiscal 2016, we recorded $2.4 million related to the expected death benefit due to us on redemption of two of these policies within "Other current assets" inIn the Consolidated Balance Sheets.   The expected split portion dueSheets at the executive's designated beneficiary of $0.2 million was recorded within "Other current liabilities" inbalance sheet date, the Consolidated Balance Sheets. The cash surrender value of $0.8$1.0 million for the remaining policies were held in “Other non-current assets” atassets,” and the balance sheet date. The present value of future proceeds owed to those executives'executives’ designated beneficiary of $0.1$0.1 million, which approximates fair value, were recorded within "Other“Other non-current liabilities" in the Consolidated Balance Sheets at the balance sheet date.


liabilities.” Additional information regarding the investments in corporate-owned life insurance policies is provided in Note 12, 10, Employee Benefit Plans.


Income Taxes. Income tax expense includes U.S. and foreign income taxes and is based on reported income before income taxes. We recognize deferred tax assets and liabilities based on the differences between the financial statement carrying amounts and the tax basis of assets and liabilities. The deferred tax assets and liabilities are determined based on the enacted tax rates expected to apply in the periods in which the deferred tax assets or liabilities are anticipated to be settled or realized.


We regularly review our deferred tax assets for recoverability and establish a valuation allowance if it is more likely than not that some portion, or all, of a deferred tax asset will not be realized. The determination as to whether a deferred tax asset will be realized is


made on a jurisdictional basis and is based on the evaluation of positive and negative evidence. This evidence includes historical taxable income, projected future taxable income, the expected timing of the reversal of existing temporary differences and the implementation of tax planning strategies.

We recognize the tax benefit from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized from uncertain tax positions are measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon ultimate settlement. No tax benefits are recognized for positions that do not meet this threshold. Interest related to uncertain tax positions is recognized as part of the provision for income taxes and is accrued beginning in the period that such interest would be applicable under relevant tax law until such time that the related tax benefits are recognized. Our income taxes are described further in Note 11, 9, Income Taxes.


Capitalized Software Development Costs.  The capitalization of software development cost for external use begins when a product’s technological feasibility has been established. Capitalization ends when the resulting product is available for general market release. Amortization of the capitalized software is classified within products cost of goods sold

Advertising and Promotion Expense. We expense advertising and promotion expense as incurred. Advertising and promotion expense was $4.8 million, $2.6 million and $0.4 million in the Consolidated Statements of Operations. For each capitalized software product, the annual amortization is equal to the greater of: (i) the amount computed using the ratio that the software product’s current fiscal year gross revenue bears to the total current fiscal year2023, 2022 and anticipated future gross revenues for that product or (ii) the amount computed based on straight-line method over the remaining estimated economic life of the product, which is a range between three and eight years. The amount by which unamortized software costs exceeds the net realizable value, if any, is recognized as a charge to income in the period it is determined. We capitalized approximately $13.3 million, $17.2 million and $13.7 million during fiscal 2016, 2015 and 2014, respectively. Amortization of non-acquired developed capitalized software was $0.9 million, $1.2 million and $0.2 million during fiscal 2016, 2015 and 2014, respectively.

2021, respectively.


Correction of Errors. In connection with the preparation of our Consolidated Financial Statements for the second quarter of fiscal 2016, we identified errors in the manner in which we capitalize internal labor on software development projects.   An error in the method by which internal resources account for administrative time resulted in the over capitalization of costs during the last six months of fiscal 2015 and the first three months of fiscal 2016.  The error for each of the three months ended December 31, 2014, March 31, 2015, and June 30, 2015, was $0.1 million. We corrected these errors during the second quarter of fiscal 2016.

In accordance with accounting guidance found in ASC 250-10 (SEC Staff Accounting Bulletin No. 99, Materiality), we assessed the materiality of the errors and concluded that the errors were not material to any of our previously issued financial statements. Correction of the errors is also not material to our fiscal 2016 results.

Adopted and Recently Issued

Accounting Pronouncements


In March 2016, the FASB issued ASU 2016-09, Improvements to Employee Share-Based Payment Accounting. The amendments in this update involve several aspects of accounting for share-based payment transactions, including income tax consequences, classification of awards, and classification on the statement of cash flows. For public business entities, the amendments in this update are effective for annual periods beginning after December 15, 2016, and interim periods within those annual periods. We are evaluating the impact of adopting this guidance on our consolidated financial statements.

In March 2016, the FASB issued ASU 2016-08, Revenue from Contracts with Customers. The amendments in this update clarify the implementation guidance on principals versus agent considerations in FASB ASC 606. The effective date and transition requirements for the amendments in this update are the same as the effective date and transition requirements of ASU 2014-09 described below. We are evaluating the impact of adopting this guidance on our consolidated financial statements.

In February 2016, the FASB issued ASU 2016-02, Leases. The amendments in this update include a new FASB ASC Topic 842, which supersedes Topic 840. The core principle of Topic 842 is that a lessee should recognize the assets and liabilities that arise from leases. For public business entities, the amendments in this update are effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. Early application is permitted for all entities as of the beginning of interim or annual reporting periods. We are evaluating the impact of adopting this guidance on our consolidated financial statements.

In June 2015, Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) No. 2015-10, Technical Corrections and Updates. The amendments in this update cover a wide range of topics in the codification and are generally categorized as follows: Amendments Related to Differences between Original Guidance and the Codification; Guidance Clarification and Reference Corrections; Simplification; and, Minor Improvements. The amendments are effective for fiscal years and interim periods within those fiscal years, beginning after December 15, 2015. Early adoption is permitted, but not required; and at this time we are not early adopting. As the objectives of this standard are to clarify the codification; correct unintended application of guidance; eliminate inconsistencies; and, to improve the codification’s presentation of guidance, the adoption of this standard is not expected to have a material impact on our financial position or results of operations.

In May 2014, the FASB issued Accounting Standards Update (ASU) No. 2014-09, Revenue from Contracts with Customers, which converges the FASB and the International Accounting Standards Board standard on revenue recognition. Areas of revenue recognition that will be affected include, but are not limited to, transfer of control, variable consideration, allocation of transfer pricing, licenses, time value of money, contract costs and disclosures. In August 2015, the FASB amended the effective date and early adoption is permitted only for fiscal years beginning after December 15, 2016. We are currently evaluating the impact that the adoption of ASU 2014-09 will have on our consolidated financial statements or related disclosures.

In November 2015, the FASB issued ASU No. 2015-17, Balance Sheet Classification of Deferred Taxes, which eliminates the current requirement to present deferred tax assets and liabilities as current and noncurrent in a classified balance sheet. Instead, entities will be required to classify all deferred tax assets and liabilities as noncurrent. The guidance is effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2016, with early adoption permitted. We have early adopted for the period ended March 31, 2016. Upon adoption, we evaluated the effect this pronouncement will have on our consolidated financial statements and related disclosures and determined the adoption of this standard did not have a material impact based on current classification of deferred tax assets and liabilities. Prior periods were not retrospectively adjusted.

Management continually evaluates the potential impact, if any, of all recent accounting pronouncements on our consolidated financial statements or related disclosures and, if significant, makes the appropriate disclosures required by such new accounting pronouncements.

47



3. Acquisitions


PurchaseRevenue Recognition

For in depth discussion regarding our revenue recognition procedures for our revenue streams, see Note 2, Summary of assetsSignificant Accounting Policies.

Disaggregation of Revenue

We derive and report our revenue from Dining Ventures - Fiscal 2015


On July 3, 2014 Agilysys purchased certain assets from Dining Ventures, Inc. The acquiredthe sale of products (proprietary software licenses, third party hardware and operating systems), subscription and maintenance, and professional services. Revenue recognized at a point in time (products) totaled $43.6 million, $36.0 million, and $26.7 million during fiscal 2023, 2022 and 2021. Revenue recognized over time (subscription and maintenance, and professional services) totaled $154.4 million, $126.7 million, and $110.5 million during fiscal 2023, 2022, and 2021.

Contract Balances

Contract assets are rights to consideration in exchange for goods or services that we have transferred to a customer when that right is conditional on something other than the base forpassage of time. The majority of our rGuest® Seat product, a dining reservationscontract assets represent unbilled amounts related to products and table management application. The purchaseprofessional services. We expect billing and collection of our contract assets to occur within the next twelve months. We receive payments from customers based upon contractual billing schedules and accounts receivable are recorded when the right to consideration consistedbecomes unconditional. Contract liabilities represent consideration received or consideration which is unconditionally due from customers prior to transferring goods or services to the customer under the terms of approximately $3.8the contract.

Revenue recognized from amounts included in contract liabilities at the beginning of the period was $45.3 million and was funded$38.1 million during fiscal 2023 and 2022. During fiscal 2023 and 2022, we transferred from contract assets at the beginning of the period, $1.7 million and $2.4 million, respectively, to accounts receivable because the right to the transaction became unconditional.

Our arrangements are for a period of one year or less. As a result, unsatisfied performance obligations as of March 31, 2023 are expected to be satisfied and the allocated transaction price recognized in revenue within a period of 12 months or less.

Assets Recognized from Costs to Obtain a Contract

Sales commission expenses that would not have occurred absent the customer contracts are considered incremental costs to obtain a contract. We have elected to take the practical expedient available to expense the incremental costs to obtain a contract as incurred when the expected benefit and amortization period is one year or less. For subscription contracts that are renewed monthly based on an agreement term, we capitalize commission expenses and amortize as we satisfy the underlying performance obligations, generally based on the contract terms and anticipated renewals. For first year support and maintenance service contracts, commission expenses are immaterial and therefore expenses as incurred. Other sales commission expenses are not material or have a period of benefit of one year or less, and are therefore expensed as incurred in line with cashthe practical expedient elected.

We had $3.9 million and $3.3 million of capitalized sales incentive costs as of March 31, 2023 and 2022, respectively. These balances are included in other non-current assets on hand. Management concluded that this acquisition was not a material acquisition under the provisionsour Consolidated Balance Sheets. During fiscal 2023 and 2022, we expensed $3.6 million and $2.5 million, respectively, of ASC 805, Business Combinations (ASC 805). The results derived from this purchased asset have beensales commissions, which included amortization of capitalized amounts of $1.3 million and $1.2 million, respectively. These expenses are included in operating expenses – sales and marketing in our Consolidated Financial Statements from the date of acquisition and did not have a material impact on our consolidated financial statements or related disclosures. 

The following is a summary of the fair values of the assets acquired in the acquisition:
(In thousands) 
Goodwill$2,464
Developed technology1,286
Total assets acquired$3,750

The goodwill of approximately $2.5 million arising from the acquisition consists largely of synergies expected from combining the developed technology of Dining Ventures with Agilysys' operations. The goodwill from this acquisition is deductible for tax purposes over a period of 15 years.

The following is a summary of the intangible asset acquired and the weighted-average useful life over which it will be amortized.
   Weighted-average
 Purchased assets useful life
Developed technology$1,286
 5 years

The developed technology acquired from Dining Ventures was determined to be an internal use asset and is therefore carried in fixed assets on the balance sheet and amortized in operating expenses.

Purchase of TimeManagement Corporation - Fiscal 2014

On June 10, 2013, Agilysys purchased certain assets and assumed certain liabilities of TimeManagement Corporation (TMC), a privately-owned Minneapolis-based technology provider with solutions that streamline workforce management environments for hospitality operators. This technology based acquisition is consistent with the core value we provide to the industry and integrates with our point-of-sale, inventory and procurement systems, including InfoGenesis™ point of sale system and Eatec® inventory and

procurement solution. The purchase consideration consisted of $1.8 million in cash paid and $1.8 million of contingent consideration. The fair value of the contingent consideration was estimated to be $1.8 million at the date of acquisition and is expected to be paid out over the next five years. Payments could vary based on actual revenue during that time. The fair value of the contingent consideration was determined by calculating the probability-weighted earn-out payments based on the assessment of the likelihood that certain milestones would be achieved. As of March 31, 2015, we recorded a gain of $1.6 million to adjust the carrying value of the TMC contingent consideration to fair value. This adjustment was recorded as a result of a decrease in expected revenues associated with the contingent consideration. As of March 31, 2016, we recorded an additional $0.1 million to reflect expected settlement and early termination of the liability in connection with our strategic transition to enter into a partnership to resell a third party workforce management solution. The adjustments are recorded within "Asset write-offs and other fair value adjustments" in the Consolidated Statements of Operations.

The acquisition was funded with cash on hand. Management concluded that this acquisition was not a material acquisition under the provisions of ASC 805, Business Combinations. The operations of the purchased business have been included in our Consolidated Financial Statements from the date of acquisition and did not have a material impact on our Consolidated Financial Statements or related disclosures.

The following is a summary of the estimated fair values of the assets acquired and liabilities assumed from the acquisition:
(In thousands) 
Current assets$327
Property and equipment88
Goodwill3,444
Developed technology605
Total assets acquired4,464
Total liabilities assumed (all current)914
Net assets acquired$3,550
The goodwill of approximately $3.4 million arising from the acquisition consists largely of synergies and economies of scale expected from combining the operations of Agilysys and TMC. The goodwill from this acquisition is deductible for tax purposes over a period of fifteen years.
The following is a summary of the intangible asset acquired and the weighted-average useful life over which it will be amortized.
   Weighted-average
 Purchased assets useful life
    
Developed technology$605
 5 years

The developed technology acquired from TMC was determined to be software to be sold, leased, or otherwise marketed, and is therefore carried in intangible assets on the balance sheet and is amortized on a straight-line basis as Products cost of goods sold within the Consolidated StatementsStatement of Operations. As of March 31, 2016, in connection with the partnership entered intoAll other costs to resellobtain a third party workforce management solution, we determined that the remaining net book value of the acquired developed technology exceeded its net realizable value resulting in an impairment charge of $0.3 million.

4. Discontinued Operations

UK Entity – Fiscal 2014

In March 2014, we completed the sale of our UK entity to Verteda Limited (Verteda), a U.K. based company, for total consideration of approximately $0.6 million, comprised of $0.7 million in cash and a receivable due to Agilysys from Verteda of $0.8 million, net of cash on hand of $0.9 million. During fiscal 2015 we received full payment of the amount due to Agilysys from Verteda. In connection with the sale, we have entered into a multi-year distribution agreement whereby Verteda will distribute certain Agilysys products within the U.K. We will continue to manage all property management system accounts as well as key global accounts in the EMEA market. The sale of our UK entity represented a disposal of a component of an entity. As such, the operating results of the UK entity have been reported as a component of discontinued operations in the Consolidated Statements of Operations for the periods presented.



RSG – Fiscal 2014

In July 2013, we completed the sale of our RSG business to Kyrus Solutions, Inc. (Kyrus), an affiliate of Clearlake Capital Group, L.P., for total consideration of approximately $37.6 million in cash, including a working capital adjustment of $3.1 million. Upon the close of the transaction, the aggregate purchase price was reduced by fees of approximately $1.6 million for transaction related costs, resulting in net proceeds received of approximately $36.0 million. In addition to the purchase agreement, we entered into a transition services agreement with Kyrus, under which we provided certain transitional administrative and support services to Kyrus through January 31, 2014. The sale of RSG represented a disposal of a component of an entity. As such, the operating results of RSG have been reported as a component of discontinued operations in the Consolidated Statements of Operations for the periods presented.

Components of Results of Discontinued Operations

For fiscal 2014, the income from discontinued operations was comprised of the following:
 Year ended March 31, 
(In thousands)2014 
Discontinued operations:  
Net revenue$28,950
 
   
Income from operations249
 
Other expense, net(266) 
Gain on sale21,933
 
Income on sale21,916
 
Income tax expense1,924
 
Income from discontinued operations$19,992
 

The gain on sale included in "Income from discontinued operations" in fiscal 2014 includes a reclassification of foreign currency translation adjustments of $0.7 million, net of taxes as a result of the sale of the UK entity.

5. Restructuring Charges

We recognize restructuring charges when a plan that materially changes the scope of our business or the manner in which that business is conducted is adopted and communicated to the impacted parties, and the expenses have been incurred or are reasonably estimable. In addition, we assess the property and equipment associated with the related facilities for impairment. The remaining useful lives of property and equipment associated with the related operations are re-evaluated based on the respective restructuring plan, resulting in the acceleration of depreciation and amortization of certain assets.

Fiscal 2016 Restructuring Activity

Q4 - In the fourth quarter of fiscal 2016, we continued our efforts to better align product development and general and administrative functions with our company strategy and to reduce operating costs. To date, we have recorded $0.3 million in restructuring charges related to the Q4 fiscal 2016 restructuring activity, comprised of severance and other employee related benefits. As of March 31, 2016, we had a remaining liability of approximately $0.3 million recorded for the Q4 fiscal 2016 restructuring activity. We expect to record additional restructuring expense related to the Q4 fiscal 2016 restructuring event during fiscal 2017 as those obligations become present and the definition of a liability included in FASB Concepts Statement No. 6, Elements of Financial Statements, is met. These additional chargescontract are not expected to exceed $0.2 million.considered incremental and therefore are expensed as incurred.


Fiscal 2015 Restructuring Activity


Q2 - In the second quarter of fiscal 2015, we implemented restructuring actions to better align product development, sales and marketing and general and administrative functions with our company strategy and to reduce operating costs. To date, we have recorded $0.2 million in restructuring charges related to the Q2 fiscal 2015 restructuring activity, comprised of severance and other employee related benefits. As of March 31, 2016, there was no further liability for the Q2 fiscal 2015 restructuring activity.

Q4 - In the fourth quarter of fiscal 2015, we announced additional restructuring actions designed to continue the effort to better align product development, sales and marketing and general and administrative functions with our company strategy and to reduce operating costs. To date, we have recorded $0.5 million in restructuring charges related to the Q4 fiscal 2015 restructuring activity, comprised of severance and other employee related benefits. As of March 31, 2015, we had a remaining liability of approximately $0.5 million recorded for the Q4 fiscal 2015 restructuring activity. As of March 31, 2016, there was no further liability for the Q4 fiscal 2015 restructuring activity.

Fiscal 2014 Restructuring Activity

Q1 - In the first quarter of fiscal 2014, we announced restructuring actions to better align corporate functions and to reduce operating costs, following the sale of RSG. These restructuring activities were completed in fiscal 2014. We recorded $0.7 million in restructuring charges during fiscal 2014, comprised of severance and other employee related benefits. All charges incurred related to the first quarter fiscal 2014 restructuring were paid in fiscal 2014.

Q4 - In the fourth quarter of fiscal 2014, we initiated a restructuring plan to maximize sales effectiveness and more closely align sales and marketing efforts for targeted vertical growth, new product launches, and marketing alliances, and to shift development resources to the next generation products. We recorded approximately $0.6 million in restructuring charges during fiscal 2014, comprised of severance and other employee related benefits. All charges incurred related to the fourth quarter fiscal 2014 restructuring were paid in fiscal 2015.

Following is a reconciliation of the beginning and ending balances of the restructuring liability:
 Balance at     Balance at
 March 31,     March 31,
(In thousands)2015 Provision Payments 2016
Fiscal 2016 Restructuring Plan:       
Severance and employment costs$
 $328
 $(17) $311
Fiscal 2015 Restructuring Plan:       
Severance and employment costs450
 (64) (386) 
Total restructuring costs450
 264
 (403) 311
        
 Balance at     Balance at
 March 31,     March 31,
(In thousands)2014 Provision Payments 2015
Fiscal 2015 Restructuring Plan:       
Severance and employment costs$
 $628
 $(178) $450
Fiscal 2014 Restructuring Plan:      
Severance and employment costs534
 368
 (902) 
Total restructuring costs534
 996
 (1,080) 450

The remaining severance and other employment costs of approximately $0.3 million will be paid in fiscal 2017.


6.

4. Property and Equipment, Net


Property and equipment at March 31, 20162023 and 20152022 is as follows:

 

 

Year ended March 31,

 

(In thousands)

 

 

2023

 

 

 

2022

 

Furniture and equipment

 

$

12,097

 

 

$

14,632

 

Software

 

 

15,989

 

 

 

16,338

 

Leasehold improvements

 

 

5,656

 

 

 

7,123

 

Facilities construction in progress

 

 

9,721

 

 

 

17

 

 

 

43,463

 

 

 

38,110

 

Accumulated depreciation and amortization

 

 

(28,887

)

 

 

(31,765

)

Property and equipment, net

 

$

14,576

 

 

$

6,345

 

48


 Year ended March 31,
(In thousands)20162015
   
Furniture and equipment$7,787
$8,241
Software8,674
8,196
Leasehold improvements6,238
4,773
Project expenditures not yet in use1,309
866
 24,008
22,076
Accumulated depreciation and amortization(9,811)(10,147)
Property and equipment, net$14,197
$11,929

Total depreciation expense on property and equipment was $2.2$1.8 million, $2.2$2.2 million, and $2.1$2.8 million during fiscal 2016, 20152023, 2022 and 2014,2021, respectively.


The Company capitalizes internal-use software, including software purchased and used exclusively in providing services or that is only made available to customers as a software service, as property and equipment under ASC 350-40, Internal-Use Software. Total amortization expense on capitalized internal-use software was $1.2$0.6 million, $2.5$1.3 million and $5.3$2.0 million during fiscal 2016, 2015,2023, 2022, and 2014,2021, respectively. In fiscal 2014, we initiated an internal enterprise resource planning (ERP) system replacement project and determined that amortization for our existing ERP system should be accelerated. We recorded approximately $3.2 million in fiscal 2014 of additional amortization in connection with this acceleration. The existing ERP system was fully amortized as of June 30, 2014.


During the fourth quarter of fiscal 2015, a shift in customer preference for next generation offerings with more features and compatibility as compared to our Elevate™ POS hosted subscription solution, resulted in a write-off in the amount of $1.5 million. In fiscal 2014, we wrote off approximately $0.3 million related to certain internal use software in connection with the ERP system replacement project. These charges are classified within "Asset write-offs and other fair value adjustments" in the Consolidated Statements of Operations.

Assets under capitalfinancing leases are included in property and equipment categories above. Total assets under capital leases at March 31, 2016above and 2015 are as follows:further disclosed with Note 6. Leases.

 Year ended March 31,
(In thousands)20162015
   
Capital leases$762
$499
Less accumulated depreciation(329)(213)
Assets under capital lease, net$433
$286

7. Goodwill,

5. Intangible Assets, Goodwill, and Software Development Costs

Agilysys allocates the cost of its acquisitions to the assets acquired and liabilities assumed based on their estimated fair values. The excess of the cost over the fair value of the identified net assets acquired is recorded as goodwill.

Goodwill

Agilysys tests goodwill for impairment at the reporting unit level upon identification of impairment indicators, or at least annually. A reporting unit is the operating segment or one level below the operating segment (depending on whether certain criteria are met). Goodwill was allocated to our reporting units that are anticipated to benefit from the synergies of the business combinations generating the underlying goodwill. Agilysys has one reporting unit and operating segment.

We conducted our annual qualitative assessment (Step Zero Analysis) test on February 1, 2016 and 2015 to determine whether it would be necessary to perform the two-step goodwill impairment test. Among other things, we considered the i) excess in fair value of the reporting unit over its carrying amount from the most recent step one calculation, ii) macroeconomic conditions, iii) industry

and market trends, and iv) overall financial performance. It was determined based on the Step Zero Analysis that it is more likely than not that the fair value of the reporting unit exceeded its carrying amount.

The changes in the carrying amount of goodwill for the years ended March 31, 2016 and 2015 are as follows:
(In thousands) 
Balance at March 31, 2014$17,158
Acquisitions2,464
Balance at March 31, 201519,622
Acquisitions
Balance at March 31, 2016$19,622

Intangible Assets and Software Development Costs

The following table summarizes our intangible assets and software development costs at March 31, 20162023, and 2022:

 

 

March 31, 2023

 

 

March 31, 2022

 

 

 

Gross

 

 

 

 

 

 

 

 

Net

 

 

Gross

 

 

 

 

 

 

 

 

Net

 

 

 

carrying

 

 

Accumulated

 

 

Accumulated

 

 

carrying

 

 

carrying

 

 

Accumulated

 

 

Accumulated

 

 

carrying

 

(In thousands)

 

amount

 

 

amortization

 

 

Impairment

 

 

amount

 

 

amount

 

 

amortization

 

 

impairment

 

 

amount

 

Finite-lived intangible assets:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer relationships

 

$

19,809

 

 

$

(11,529

)

 

$

 

 

$

8,280

 

 

$

20,391

 

 

$

(10,938

)

 

$

 

 

$

9,453

 

Non-competition agreements

 

 

3,487

 

 

 

(3,192

)

 

 

 

 

 

295

 

 

 

3,547

 

 

 

(2,808

)

 

 

 

 

 

739

 

Developed technology

 

 

11,166

 

 

 

(10,590

)

 

 

 

 

 

576

 

 

 

11,224

 

 

 

(10,440

)

 

 

 

 

 

784

 

Trade names

 

 

1,015

 

 

 

(426

)

 

 

 

 

 

589

 

 

 

1,075

 

 

 

(273

)

 

 

 

 

 

802

 

Patented technology

 

 

80

 

 

 

(80

)

 

 

 

 

 

 

 

 

80

 

 

 

(80

)

 

 

 

 

 

 

 

 

35,557

 

 

 

(25,817

)

 

 

 

 

 

9,740

 

 

 

36,317

 

 

 

(24,539

)

 

 

 

 

 

11,778

 

Indefinite-lived trade names

 

 

8,400

 

 

N/A

 

 

 

 

 

 

8,400

 

 

 

8,400

 

 

N/A

 

 

 

 

 

 

8,400

 

Total intangible assets

 

$

43,957

 

 

$

(25,817

)

 

$

 

 

$

18,140

 

 

$

44,717

 

 

$

(24,539

)

 

$

 

 

$

20,178

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(In thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software development costs

 

$

67,541

 

 

$

(45,535

)

 

$

(22,006

)

 

$

 

 

$

67,541

 

 

$

(45,535

)

 

$

(22,006

)

 

$

 

During the year ended March 31, 2023, goodwill increased $0.8 million due to business combination activity and decreased $0.9 million due to foreign currency translation. During the year ended March 31, 2022, goodwill increased $13.1 million due to business combination activity.

During the year ended March 31, 2023, finite-lived intangible assets decreased $1.3 million due to amortization expense and decreased $0.8 million due to foreign currency translation. During the year ended March 31, 2022, finite-lived intangible assets increased $12.2 million due to business combination activity and $0.4 million due to amortization expense.

See Note 15, Business Combination, and 2015:for more information on business combination activity.

Estimated future amortization expense on finite-lived intangible assets is as follows:

(In thousands)

 

Estimated Amortization Expense

 

Fiscal year ending March 31,

 

 

 

2024

 

$

1,208

 

2025

 

 

913

 

2026

 

 

913

 

2027

 

 

835

 

2028

 

 

602

 

Thereafter

 

 

5,269

 

Total

 

$

9,740

 

 2016 2015
 Gross Net Gross Net
 carryingAccumulatedcarrying carryingAccumulatedcarrying
(In thousands)amountamortizationamount amountamortizationamount
Amortized intangible assets:       
Customer relationships$10,775
$(10,775)$
 $10,775
$(10,775)$
Non-competition agreements2,700
(2,700)
 2,700
(2,700)
Developed technology10,660
(10,398)262
 10,660
(10,277)383
Accumulated impairment(262) N/A
(262) 
N/A
Trade names230
(54)176
 230
(7)223
Patented technology80
(80)
 80
(80)
 24,183
(24,007)176
 24,445
(23,839)606
Unamortized intangible assets:       
Trade names9,200
 N/A
9,200
 9,200
  N/A
9,200
Accumulated impairment(570) N/A
(570) (570)  N/A
(570)
Finite life reclassification(230) N/A
(230) (230)N/A
(230)
 8,400
 N/A
8,400
 8,400
 N/A
8,400
Total intangible assets$32,583
$(24,007)$8,576
 $32,845
$(23,839)$9,006
        
Software development costs$6,359
$(2,344)$4,015
 $6,359
$(1,443)$4,916
Project expenditures not yet in use41,591

41,591
 28,293

28,293
Accumulated impairment(1,391) N/A
(1,391) (1,391) N/A(1,391)
Total software development costs$46,559
$(2,344)$44,215
 $33,261
$(1,443)$31,818
        

Indefinite-lived intangible assets, comprised of twoour purchased trade names InfoGenesis™name InfoGenesis as of March 31, 2023 and Eatec®,2022 are tested for impairment upon identification of impairment indicators or at least annually. An impairment loss is recognized if the carrying amount is greater than fair value. The income approach using "the relief from royalty method" was used to value the trade names as of February 1, 2016 and 2015. This methodology assumes that, in lieu of ownership, a third party would be willing to pay a royalty in order to exploit the related benefits of these types of assets. This approach is dependent on a number of factors, including estimates of future cash flows, royalty rates, discount rates and other variables.


During the fourth quarter of fiscal 2015, certain restructuring activities incurred to better align product development, sales and marketing and general and administrative functions impacted the expected remaining useful life of the products under the Eatec® trade name. The trade name was determined to have a finite life and subsequently written down to its fair value to be amortized over five years. The fair value of this trade name was calculated based on future cash flows over the remaining useful life resulting in an impairment charge of $0.6 million as of March 31, 2015. This charge is classified within "Asset write-offs and other fair value

adjustments" in the Consolidated Statements of Operations. The InfoGenesis™InfoGenesis indefinite-lived purchased trade name was tested for impairment as of February 1, 2016 and 2015, resultingtesting resulted in a fair value exceeding the carrying amount each year.for the years ending March 31, 2023, 2022 and 2021.

49


6. Leases

The majority of our leases are comprised of real estate leases for our respective offices around the globe. Our finance leases consist of office equipment. We have no residual value guarantees or restrictions or covenants imposed by or associated with our active leases.

During April 2023, we entered into a lease agreement for approximately $1.4 million that will commence in fiscal year 2024 with a lease term of approximately 3.5 years. We do not have any related party leases. We have variable payments for expenses such as common area maintenance and taxes. We do not have variable payments that are based on an index or rate. As a result, we do not include variable payments in the calculation of the lease liability. Any variable costs are expensed as incurred.

We sublease one of our office leases located in Bellevue, Washington with a lease term that will expire during fiscal year 2024.

The components of lease expenses, which are included in operating expenses in our Consolidated Statements of Operations, were as follows:

 

 

Year ended March 31,

 

(In thousands)

 

2023

 

 

2022

 

Operating leases expense

 

$

5,301

 

 

$

4,752

 

Finance lease expense:

 

 

 

 

 

 

Amortization of ROU assets

 

 

3

 

 

 

17

 

Interest on lease liabilities

 

 

1

 

 

 

2

 

Total finance lease expense

 

 

4

 

 

 

19

 

Variable lease costs

 

 

700

 

 

 

463

 

Short term lease expense

 

 

300

 

 

 

140

 

Sublease income

 

 

(789

)

 

 

(782

)

Total lease expense

 

$

5,516

 

 

$

4,592

 

Other information related to leases for fiscal 2023 and 2022 was as follows:

 

 

Year ended March 31,

 

Supplemental cash flow information

 

2023

 

 

2022

 

Cash paid for amounts included in the measurement of lease liabilities
   (in thousands):

 

 

 

 

 

 

Operating cash flows for operating leases

 

$

5,862

 

 

$

5,536

 

Operating cash flows for finance leases

 

 

6

 

 

 

23

 

Financing cash flows for finance leases

 

 

4

 

 

 

19

 

ROU assets obtained in exchange for lease obligations (in thousands):

 

 

 

 

 

 

Operating leases

 

$

8,292

 

 

$

1,314

 

Weighted average remaining lease terms

 

 

 

 

 

 

Operating leases

 

 

7.59

 

 

 

3.08

 

Finance leases

 

 

0.58

 

 

 

1.43

 

Weighted average discount rates

 

 

 

 

 

 

Operating leases

 

 

6.44

%

 

 

7.62

%

Finance leases

 

 

4.50

%

 

 

4.50

%

50



At each balance sheet date,

The table below reconciles the unamortized capitalized software development costs for external use is comparedundiscounted future minimum lease payments (displayed by year and in the aggregate) under non-cancelable leases with terms of more than one year to the net realizable value of that product. The amount by which unamortized software costs exceedstotal lease liabilities recognized on the net realizable value, if any, is recognized as a charge to income in the period it is determined. As of March 31, 2016, we determined that the remaining net book value of our acquired developed technology WMx®™ exceeded its net realizable value resulting in an impairment charge of $0.3 million. Additionally,Consolidated Balance Sheet as of March 31, 2015, we determined that the remaining net book value of our InfoGenesis Mobile (IG Mobile) software exceeded its net realizable value resulting in an impairment charge of $1.4 million. These charges are classified within "Asset write-offs and other fair value adjustments" in the Consolidated Statements of Operations.

2023:

(In thousands)

 

Operating leases (1)

 

 

Finance leases

 

Fiscal year ending March 31,

 

 

 

 

 

 

2024

 

$

3,408

 

 

$

2

 

2025

 

 

2,905

 

 

 

 

2026

 

 

2,726

 

 

 

 

2027

 

 

2,219

 

 

 

 

2028

 

 

1,431

 

 

 

 

Thereafter

 

 

8,816

 

 

 

 

Total undiscounted future minimum lease payments

 

 

21,505

 

 

 

2

 

Less: difference between undiscounted lease payments and discounted lease
   liabilities

 

 

(4,765

)

 

 

 

Total lease liabilities

 

$

16,740

 

 

$

2

 


(1)
The following table summarizes our remaining estimated amortization expense relating to in service intangible assets.
 Estimated
 Amortization
(In thousands)Expense
Fiscal year ending March 31, 
2017$946
2018946
2019824
202084
2021
Total$2,800

Amortization expense related to software development costs related to assets to be sold, leased, or otherwise marketed was $1.0 million, $1.3 million and $0.3 millionNon-cancellable sublease proceeds for the fiscal years endedyear ending March 31, 2016, 2015 and 2014, respectively. These charges are included as Products cost2024 of goods sold within the Consolidated Statements of Operations. Amortization expense relating to other definite-lived intangible assets was $46,000, $0.9$0.7 million and $1.2 million for the fiscal years ended March 31, 2016, 2015 and 2014, respectively. These charges are classified as operating expenses within the Consolidated Statements of Operations.

Capitalized software development costs are carried on our balance sheet at net realizable value, net of accumulated amortization. We capitalized approximately $13.3 million, $17.2 million and $13.7 million during fiscal 2016, 2015 and 2014, respectively.

8. Financing Arrangements

The following is a summary of long-term obligations at March 31, 2016, and 2015:
(In thousands)20162015
Capital lease obligations$333
$189
Less: current maturities(118)(142)
Long -term capital lease obligations$215
$47

Capital Leases

Agilysys leases certain equipment under capital leases expiring in various years through fiscal 2020. The assets and liabilities under capital leases are recorded at the lower of the present value of the minimum lease payments or the fair value of the asset. The assets are depreciated over the shorter of their related lease terms or their estimated productive lives. Assets recorded under capital leases were $0.8 million and $0.5 million, as of March 31, 2016 and 2015, respectively. Accumulated depreciation related to assets recorded under capital leases was $0.3 million and $0.2 million as of March 31, 2016 and 2015, respectively. Depreciation of assets under capital leases isnot included in depreciation expense.


Minimum future lease payments under capital leases as of March 31, 2016, are as follows:
the table above.

(In thousands)Amount
Fiscal year ending March 31, 
2017$132
2018121
2019-2020106
Total minimum lease payments$359
Less: amount representing interest(26)
Present value of minimum lease payments$333

Interest rates on capitalized leases vary from 3.4% to 3.5% and are imputed based on the lower of our incremental borrowing rate at the inception of each lease or the lessor's implicit rate of return.

9.

7. Supplemental Disclosures of Cash Flow Information


Additional information related to the Consolidated Statements of Cash Flows is as follows:

 

 

Year ended March 31,

 

(In thousands)

 

 

2023

 

 

 

2022

 

 

 

2021

 

Cash receipts for interest

 

$

1,917

 

 

$

47

 

 

$

87

 

Cash payments for income tax, net

 

 

1,163

 

 

 

787

 

 

 

459

 

Accrued capital expenditures

 

 

1,400

 

 

 

89

 

 

 

103

 

 Year ended March 31,
(In thousands)201620152014
Cash (received) payments for interest, net(64)(62)110
Cash payments from income tax, net17
19
485
Acquisition of property and equipment under lease obligations287

410
Accrued capital expenditures59
148
141
Accrued capitalized software development costs959
3,764
2,416
Leasehold improvements acquired under operating lease arrangement997




10.

8. Additional Balance Sheet Information

Additional information related to the Consolidated Balance Sheets is as follows:

(In thousands)

 

March 31, 2023

 

 

March 31, 2022

 

Accrued liabilities:

 

 

 

 

 

 

Salaries, wages, and related benefits

 

$

11,170

 

 

$

7,870

 

Other taxes payable

 

 

2,127

 

 

 

1,994

 

Professional fees

 

 

95

 

 

 

373

 

Other

 

 

316

 

 

 

315

 

Total

 

$

13,708

 

 

$

10,552

 

Other non-current liabilities:

 

 

 

 

 

 

Uncertain tax positions

 

$

1,178

 

 

$

1,154

 

Employee benefit obligations

 

 

2,742

 

 

 

2,037

 

Other

 

 

98

 

 

 

113

 

Total

 

$

4,018

 

 

$

3,304

 

51


 Year ended March 31,
(In thousands)2016 2015
Accrued liabilities:   
Salaries, wages, and related benefits$9,751
 $6,768
Other taxes payable818
 952
Accrued legal settlements100
 70
Restructuring liabilities311
 450
Severance liabilities6
 199
Professional fees714
 504
Deferred rent400
 279
Contingent consideration197
 8
Other683
 771
Total$12,980
 $10,001
Other non-current liabilities:   
Uncertain tax positions$1,469
 $1,499
Deferred rent2,746
 1,666
Contingent consideration
 104
Other79
 358
Total$4,294
 $3,627

Accounts Receivable, net

Accounts receivable, net of allowance for doubtful accounts was $22.0 million and $25.5 million as of March 31, 2016 and March 31, 2015, respectively. The related allowance for doubtful accounts was $0.6 million and $0.9 million as of March 31, 2016 and March 31, 2015, respectively. On January 12, 2015, an involuntary bankruptcy petition was filed against Caesars Entertainment Operating Company, Inc. (Caesars) under Chapter 11 of the U.S. Bankruptcy Code. On January 15, 2015, Caesars and certain of its affiliates filed a voluntary bankruptcy petition under Chapter 11. Those cases have been consolidated in the United States Bankruptcy Court for the Northern District of Illinois. As of May 26, 2015, we filed a proof of claim with the Bankruptcy Court identifying approximately $0.7 million of pre-petition claims still outstanding. In January 2016, we filed an amended proof of claim with the Bankruptcy Court identifying approximately $0.2 million of pre-petition claim in addition to those filed on May 26, 2015. As of March 31, 2016, approximately $0.7 million of pre-petition claims remain outstanding.


11.

9. Income Taxes


For the year ended March 31, income from continuing operations(loss) before income taxes consisted of the following:

(In thousands)

 

 

2023

 

 

 

2022

 

 

 

2021

 

Income (loss) before income taxes

 

 

 

 

 

 

 

 

 

United States

 

$

14,526

 

 

$

1,598

 

 

$

(26,272

)

Foreign

 

 

1,238

 

 

 

4,913

 

 

 

5,063

 

Total income (loss) before income taxes

 

$

15,764

 

 

$

6,511

 

 

$

(21,209

)

(In thousands)2016 2015 2014
Loss before income taxes     
United States$(3,874) $(12,697) $(5,475)
Foreign115
 146
 89
Total loss from continuing operations before income taxes$(3,759) $(12,551) $(5,386)



For the year ended March 31, income tax expense (benefit) consisted of the following:

(In thousands)

 

 

2023

 

 

 

2022

 

 

 

2021

 

Income tax expense (benefit)

 

 

 

 

 

 

 

 

 

Current:

 

 

 

 

 

 

 

 

 

Federal

 

$

87

 

 

$

62

 

 

$

9

 

State and local

 

 

277

 

 

 

21

 

 

 

30

 

Foreign

 

 

1,070

 

 

 

853

 

 

 

731

 

Deferred:

 

 

 

 

 

 

 

 

 

Federal

 

 

12

 

 

 

12

 

 

 

12

 

State and local

 

 

77

 

 

 

7

 

 

 

32

 

Foreign

 

 

(341

)

 

 

(922

)

 

 

(1,022

)

Total income tax expense (benefit)

 

$

1,182

 

 

$

33

 

 

$

(208

)

(In thousands)2016 2015 2014
Income tax expense (benefit)     
Current:     
Federal$(2) $25
 $(2,206)
State and local(52) (798) (161)
Foreign59
 90
 55
Deferred:     
Federal19
 (206) (161)
State and local10
 (141) (20)
Foreign(28) (24) 2
Total income tax expense (benefit)$6
 $(1,054) $(2,491)

The following table presents the principal components of the difference between the effective tax rate for continuing operations toand the U.S. federal statutory income tax rate for the years ended March 31:

(In thousands)

 

2023

 

 

2022

 

 

2021

 

Income tax expense (benefit) at the US Federal statutory rate

 

$

3,340

 

 

$

1,368

 

 

$

(4,454

)

Expense (benefit) for state taxes

 

 

377

 

 

 

(65

)

 

 

(803

)

Impact of foreign operations

 

 

(78

)

 

 

(819

)

 

 

(841

)

Indefinite life assets

 

 

20

 

 

 

19

 

 

 

43

 

Intercompany gain

 

 

177

 

 

 

 

 

 

 

Change in valuation allowance

 

 

(2,276

)

 

 

(2,623

)

 

 

7,271

 

Change in liability for unrecognized tax benefits

 

 

24

 

 

 

25

 

 

 

26

 

Share-based compensation

 

 

(241

)

 

 

(2,018

)

 

 

(2,232

)

Global intangible low-taxed income

 

 

101

 

 

 

971

 

 

 

985

 

Deferred adjustments

 

 

(281

)

 

 

(260

)

 

 

(478

)

Provision to return

 

 

(31

)

 

 

3,438

 

 

 

278

 

Other

 

 

50

 

 

 

(3

)

 

 

(3

)

Total income tax expense (benefit)

 

$

1,182

 

 

$

33

 

 

$

(208

)

(In thousands)2016 2015 2014
Income tax benefit at the statutory rate of 35%$(1,317) $(4,405) $(2,103)
Benefit for state taxes(54) (172) (106)
Impact of foreign operations(9) 11
 14
Indefinite life assets26
 
 47
Officer life insurance(197) (20) (28)
Change in valuation allowance1,555
 4,241
 (76)
Change in liability for unrecognized tax benefits(29) (857) (561)
Meals and entertainment100
 102
 113
Other(69) 46
 209
Total income tax expense (benefit)$6
 $(1,054) $(2,491)

Our

We have elected to account for global intangible low-taxed income (GILTI) inclusions in the period in which they are incurred.

The fiscal 2023 tax provision includes a provision for income taxes in certain foreign jurisdictions where subsidiaries are profitable, but only a minimal benefit is reflected related to U.S. and certainresults primarily from foreign tax losses due toexpense and minimal expense from the uncertainty of the ultimate realization of future benefits from these losses.U.S. The 2016 tax provision primarily results from an amended state return refund, taxes withheld in foreign jurisdictions, establishment of a valuation allowance against deferred tax assets in a foreign jurisdiction and foreign tax expense. The 2016fiscal 2023 tax provision differs from the statutory rate primarily due to the recognition of net operating losses asadjustments to deferred tax assets, which wereassets; offset by increasescurrent year expense in the valuation allowance, receipt of death benefits on company owned life insurance, state taxes and other U.S. permanent book toforeign jurisdictions.

52


The fiscal 2022 tax differences.


provision results primarily from foreign tax benefit. The 2015fiscal 2022 tax benefitprovision differs from the statutory rate primarily due to adjustments to deferred tax assets and the recognitionrecording of net operating losses as deferred tax assets, which werein a number of foreign jurisdictions offset by increasescurrent year expense in the valuation allowance, a decrease in unrecognized tax benefits attributable to the expiration of statute of limitations, state taxes and other U.S. permanent book to tax differences.
foreign jurisdictions.


The 2014 tax benefit differs from the statutory rate primarily due to the intra-period tax allocation rules associated with the discontinued operations and recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance. Other items affecting the rate include a decrease in unrecognized tax benefits attributable to expiration of statute of limitations, state taxes and other U.S. permanent book to tax differences.



Deferred tax assets and liabilities as of March 31, are as follows:

(In thousands)

 

2023

 

 

2022

 

Deferred tax assets:

 

 

 

 

 

 

Accrued liabilities

 

$

8,748

 

 

$

7,574

 

Allowance for expected credit losses and doubtful accounts

 

 

132

 

 

 

83

 

Federal losses and credit carryforwards

 

 

36,912

 

 

 

50,612

 

Foreign losses and credit carryforwards

 

 

3,555

 

 

 

2,793

 

State losses and credit carryforwards

 

 

10,080

 

 

 

11,179

 

Deferred revenue

 

 

291

 

 

 

193

 

Capitalized research expenses

 

 

11,399

 

 

 

 

Property and equipment and software amortization

 

 

325

 

 

 

416

 

Operating lease liabilities

 

 

4,171

 

 

 

1,489

 

Goodwill and other intangible assets

 

 

(536

)

 

 

607

 

Other

 

 

185

 

 

 

163

 

 

 

75,262

 

 

 

75,109

 

Less: valuation allowance

 

 

(67,928

)

 

 

(69,515

)

Total

 

 

7,334

 

 

 

5,594

 

 

 

 

 

 

 

 

Deferred tax liabilities:

 

 

 

 

 

 

Operating lease right-of-use assets

 

 

(3,153

)

 

 

(1,269

)

Goodwill and other intangible assets

 

 

(3,659

)

 

 

(2,575

)

Other

 

 

12

 

 

 

(15

)

Total

 

 

(6,800

)

 

 

(3,859

)

Total deferred tax assets, net

 

$

534

 

 

$

1,735

 

(In thousands)20162015
Deferred tax assets:  
Accrued liabilities$5,567
$3,961
Allowance for doubtful accounts198
297
Inventory valuation reserve54
24
Federal losses and credit carryforwards59,855
58,992
Foreign net operating losses295
326
State losses and credit carryforwards9,591
10,162
Deferred revenue423
146
Goodwill and other intangible assets2,281
3,129
Other365
374
 78,629
77,411
Less: valuation allowance(77,846)(76,420)
Total783
991
Deferred tax liabilities:  
Property and equipment & software amortization(478)(690)
Indefinite-lived goodwill & intangible assets(3,352)(3,324)
Total(3,830)(4,014)
Total deferred tax liabilities$(3,047)$(3,023)

At March 31, 2016,2023, we had $172.9$132.0 million of a federal net operating loss carryforwardcarryforwards that expires,expire, if unused, in fiscal years 20312033 to 2036. Included in this net operating loss is $4.32039, and $43.8 million of tax deductions in excess of recorded windfall tax benefits associated with stock-based compensation. Upon realization of the U.S. federal net operating losses, we will recognize a windfall tax benefit as an increase to additional paid-in capital. ASU 2016-09, Improvements to Employee Share-Based Payment Accounting, amends several aspects of accounting for share-based payment transactions, including income tax consequences. We are evaluating the impact of this guidance on our consolidated financial statements but expect the accounting for windfall tax benefits will change upon adoption. Our Hong Kong subsidiary has $0.2 million of net operating loss carryforwards that can be carried forward indefinitely. Our Hong Kong, Canada, Singapore and Australia subsidiaries have $0.6 million, $0.6 million, $0.5 million and $0.1 million of net operating loss carryforwards, respectively. The losses for Hong Kong, Singapore and Australia can be carried forward indefinitely. Canada losses can be carried back three years and carried forward 20 years. Our India subsidiary operates in a “Special Economic Zone (“SEZ”)”. One of the benefits associated with the SEZ is that the India subsidiary is not subject to regular India income taxes during its first 5 years of operations which includes fiscal 2018 through fiscal 2022. The India subsidiary is then subject to 50% of regular India income taxes during the second five years of operations which includes fiscal 2023 through fiscal 2027. The aggregate value of the benefit of the SEZ during the current fiscal year is $2.7 million as of March 31, 2023. The Company has paid minimum alternative taxes during the period of regular tax relief resulting in a credit of $1.8 million as of March 31, 2023.

At March 31, 20162023 we also had $145.0$133.9 million of state net operating loss carryforwards that expire, if unused, in fiscal years 2024 through 2042.

The Tax Cuts and Jobs Act of 2017 through 2036.


(TCJA) made a significant change to Internal Revenue Code Section 174, which went into effect for taxable years beginning after December 31, 2021. The change requires Companies to capitalize specific research and experimental (“R&E”) expenditures and amortize over five years for U.S. incurred R&E or fifteen years for foreign incurred R&E beginning on January 1, 2022. The mandatory capitalization requirement increases our deferred tax assets but does not impact our cash tax liabilities in the current period.

We have recorded valuation allowances related to certainoffsetting substantially all the Company’s deferred income tax assets due to the uncertainty of the ultimate realization of the future benefits from those assets. At March 31, 2016,2023, the total valuation allowance against deferred tax assets of $77.9$67.9 million was comprised of a valuation allowance of $77.6$66.2 million for federal and state deferred tax assets, and a valuation allowance of $0.3$1.7 million associated with deferred tax assets in Hong Kong, Canada, Singapore, the Philippines and Malaysia. In assessing the realizability of deferred tax assets, management considers whether it is more-likely-than-not that some or all of the deferred tax assets will not be realized. We have recorded a valuation allowance offsetting substantially all of our deferred tax assets.Australia. The ultimate realization of deferred tax assets depends on various factors including the generation of future taxable income during the future periods in which thosethe underlying temporary differences are deductible. Management considersWe consider the scheduled reversal of deferred tax liabilities (including the impact of available carryback and carryforward periods), projected taxable income,earnings, and tax planning strategies in making this assessment. In order to fully realizeour assessment of positive and negative evidence supporting the likelihood of deferred tax asset realization. We maintain valuation allowances for deferred tax assets until we have

53


sufficient evidence to support the reversal of all or some portion of the allowances. Based on recent earnings and anticipated future earnings, we believe it is reasonably possible that within the next 12 months we will needhave sufficient positive evidence to generate future taxable income beforeconclude that a significant portion of our valuation allowances will no longer be needed. Releasing the expirationvaluation allowances would result in the recognition of thecertain deferred tax assets governed by theand significant income tax code. Because of our losses in currentbenefits. The exact timing and prior periods, management believes that it is more-likely-than-not that we will not realize the benefits of these deductible differences. The amount of the valuation allowance however, could be reduced in the near term. The exact timingreleases will be baseddepend on the level of profitability that we are able to achieve and our visibility into future results. We expect that we may release the Hong Kong portion of the valuation allowance. We expect that the release of the valuation allowance will beOur recorded as an income tax benefit at the time of the release increasing our reported net income. Our recordedeffective tax rate may increase in subsequent periods following a valuation release. Any valuation allowance release will not affectimpact the amount of cash paid for income taxes.


The undistributed earnings of our foreign subsidiaries are not subject to U.S. federal and state income taxes unless such earnings are distributed in the form of dividends or otherwise to the extent of current and accumulated earnings and profits. The undistributed earnings of foreign subsidiaries are permanently reinvested and totaled $1.0$22.2 million and $0.7$17.1 million as of March 31, 20162023 and 2015,2022, respectively. We made the determination of permanent reinvestment on the basis of sufficient evidence that demonstrates we will invest the undistributed earnings overseas indefinitely for use in working capital, as well as foreign acquisitions and expansion. The determination of the amount of the unrecognized deferred U.S. income tax liability related to the undistributed earnings is not practicable.




We use the with-and-without approach for ordering tax benefits derived from the share-based payment awards. Using the with-and-without approach, actual income taxes payable for the period are compared to the amount of tax payable that would have been incurred absent the deduction for employee share-based payments in excess of the amount of compensation cost recognized for financial reporting. As a result of this approach, tax net operating loss carryforwards not generated from share-based payments in excess of cost recognized for financial reporting are considered utilized before the current period's share-based deduction. We did not recognize any tax benefits during 2016 or 2015 for stock-based compensation. We recognized less than $0.1 million of excess tax benefits during 2014. We are evaluating the impact of adopting ASU 2016-09, Improvements to Employee Share-Based Accounting. Upon adoption we anticipate the income tax accounting currently adopted will change.

We recorded a liability for unrecognized tax positions. The aggregate changes in the balance of our gross unrecognized tax benefits were as follows for the years ended March 31:
(In thousands)2016 2015 2014
Balance at April 1$1,755
 $2,568
 $4,248
Additions:     
Relating to positions taken during current year
 
 
Relating to positions taken during prior year
 
 
Reductions:     
Relating to tax settlements(85) 
 
Relating to positions taken during prior year
 (204) (1,238)
Relating to lapse in statute(53) (609) (442)
Balance at March 31$1,617
 $1,755
 $2,568

As of March 31, 2016,2023, we had a liability of $1.6$0.6 million related to uncertain tax positions, the recognition of which would affectimpact our effective income tax rate.


Although the timing and outcome of There have been no changes to our uncertain tax settlements are uncertain, it is reasonably possible thatpositions during the next 12 months a reduction in unrecognized tax benefits may occur in the range of zero to $0.1 million as a result of the expiration of various statutes of limitations. We are routinely audited and the outcome of tax examinations could also result in a reduction in unrecognized tax benefits. Other changes could occur in the amount of gross unrecognized tax benefits during the next 12 months which cannot be estimated at this time.

three years ended March 31, 2023.

We recognize interest accrued on any unrecognizeduncertain tax benefitspositions as a component of income tax expense. Penalties are recognized as a component of general and administrative expenses. We recognized interest and penalty expense of less than $0.1 million, benefit of $0.3 million and expense of $0.2$0.1 million for the years ended March 31, 2016, 20152023, 2022 and 2014, respectively.2021. As of March 31, 20162023 and 2015,2022, we had approximately $0.8$0.6 million and $0.6 million, respectively, of interest and penalties accrued.


accrued in other non-current liabilities on our Consolidated Balance Sheets.

We are consistently subject to tax audits. Due to the nature of examinations in multiple jurisdictions, changes could occur in the amount of gross unrecognized tax benefits during the next 12 months that we cannot anticipate. Although the timing and outcome of tax settlements remain uncertain, we expect that, as a result of the expiration of various statutes of limitations, a reduction in unrecognized tax benefits is more likely than not to occur during the next 12 months.

In the U.S. we file consolidated federal and state income tax returns where statutes of limitations generally range from three to five years. Although we have resolved examinations with the IRS through tax year ended March 31, 2010, U.S. federal tax years are open from 20062011 forward due to attribute carryforwards. The statute of limitations is open from fiscal year 20112018 forward in certain state jurisdictions. We also file income tax returns in international jurisdictions where statutes of limitations generally range from three to seven years. Years beginning after 20072016 are open for examination by certain foreign taxing authorities.


12.

10. Employee Benefit Plans


401(k) Plan

Defined Contribution Plans

We maintain 401(k) plans for employees located in the United States meeting certain service requirements. Generally, the plans allow eligible employees to contribute a portion of their compensation, and we match $1.00 for every $1.00 on100% of the first 1% of the employee's pre-tax contributions and $0.50 for every $0.50 up to50% of the next 5% of the employee's pre-tax contributions. We may also make discretionary contributions each year for the benefit of all eligible employees under the plans. Agilysys matching contributions were $1.5$1.7 million, $1.3$1.4 million, and $1.2$0.1 million in fiscal 2016, 2015,2023, 2022, and 2014,2021, respectively.


We also maintain defined contribution retirement plans for employees located in the United Kingdom and in the Asia Pacific region in accordance with local statutory requirements and business practices.

Defined Benefit Plan

We maintain a defined benefit retirement plan (the “Gratuity Plan”) covering eligible employees of our India subsidiary in accordance with local statutory requirements and business practices. The Gratuity Plan provides a lump-sum payment to vested employees at retirement, death, incapacitation, or termination of employment, of an amount based on the respective employee’s salary and the tenure of employment with the Company. The Gratuity Plan is unfunded with obligation amounts recorded in the Consolidated

54


Balance Sheets as “Employee benefit obligations” within “Other non-current liabilities” and "Salaries, wages, and related benefits" within "Accrued liabilities".

Endorsement Split-Dollar Life Insurance



Agilysys provides certain former executives with life insurance benefits through endorsement split-dollar life insurance arrangements. We entered into a separate agreementagreements with each of the former executives, covered by these arrangements whereby we must maintain the life insurance policy for thea specified amount and split a portion of the policy benefits with the former executive'stheir designated beneficiary.

Our investment in these corporate-owned life insurance policies were recorded at their cash surrender value, which approximates fair value at the balance sheet date. In fiscal 2016, we increased the valueConsolidated Balance Sheets as of two of these policies by $0.5 million due to the anticipated redemptionMarch 31, 2023 and recorded the benefit in "Other (income) expenses, net" in the accompanying Consolidated Statements of Operations. Additionally, in fiscal 2014 we increased2022, the cash surrender value of another policy by $0.5$1.0 million duefor the remaining policies were held in “Other non-current assets,” and the present value of future proceeds owed to the anticipated redemption and recorded the benefit in "Other (income) expenses, net” in the accompanying Consolidated Statementsthose executives' designated beneficiaries of Operations. In the first quarter of fiscal 2015, this policy was redeemed for $2.0 million.


The expense related to these benefit obligations is based on estimates developed by management by evaluating actuarial information and including assumptions with respect to discount rates and mortality. The expense associated with these benefits was classified within “General, and administrative” in our Consolidated Statements of Operations. The related liability was $0.2 million at March 31, 2016 and 2015, respectively. Of the total fiscal 2016 liability, $0.150.1 million, related to the policies whosewhich approximates fair value, were increased in 2016 due to anticipated redemption were classified as a current liability within "Accrued expenses" in our Consolidated Balance Sheets. The remaining liability of $76,000 was classified within “Other non-current liabilities” in our Consolidated Balance Sheets. The aggregate cash surrender value of the underlying corporate-owned split-dollar life insurance contracts, which were classified within "Other current assets" and “Other non-current assets” in our Consolidated Balance Sheets, was $1.9 million and $0.8 million (net of policy loans of $0.1 million) at March 31, 2016, respectively. The aggregate cash surrender value of the underlying corporate-owned split-dollar life insurance contracts which were classifiedrecorded within "Other non-current assets” in our Consolidated Balance Sheets was $2.5 million (net of policy loans of $0.1 million) at March 31, 2015.

liabilities."

Changes in the cash surrender value of these policies related to gains and losses incurred on these investments are classified within “Other (income) expenses, net” in the accompanying Consolidated Statements of Operations. We recorded a gainloss of $0.6 million dollars18,000 in fiscal 2016, a gain of $0.1 million in fiscal 20152023 and a gain of $0.6 million13,000 and $31,000 in fiscal 20142022 and 2021, respectively, related to the corporate-owned life insurance policies.


13.

11. Commitments and Contingencies


Operating Leases

Legal Contingencies

We lease certain facilities and equipment under non-cancelable operating leases which expire at various dates through fiscal 2022 and require us to pay a portion of the related operating expenses such as maintenance, property taxes, and insurance. Certain facilities and equipment leases contain renewal options for periods up to ten years. In most cases, management expectsare involved in legal actions that arise in the normalordinary course of business, leases will be renewed or replaced by other leases. Certain facilities leases have free or escalating rent payment provisions. Rent expense under such leases is recognized on a straight-line basis over the lease term.


The following is a schedule by year of future minimum rental payments required under operating leases, excluding the related operating expenses, which have initial or remaining non-cancelable lease terms in excess of a year as of March 31, 2016:
(In thousands)Amount
Fiscal year ending March 31, 
2017$2,686
20182,726
20192,514
20202,393
20212,328
Thereafter3,425
Total minimum lease payments$16,072

Rental expense for all non-cancelable operating leases amounted to $2.7 million, $2.5 million, and $2.5 million for fiscal 2016, 2015, and 2014, respectively.

Asset Retirement Obligations

An asset retirement obligation liability represents the estimated costs to bring certain office buildings that we lease back to their original condition after the termination of the lease. In instances where our lease agreements either contain make-whole provisions or subject us to remediation costs, we establish an asset retirement obligation liability with a corresponding leasehold improvement asset. The asset retirement obligation is included in “Accrued liabilities” and “Other non-current liabilities” in the Consolidated Balance

Sheets. As of March 31, 2016, the long-term portion of the asset retirement obligation liability was $0.4 million. As of March 31, 2015, the current and long-term portion of the asset retirement obligation was $35,000 and $0.4 million, respectively.

Legal Contingencies

Agilysysbusiness. It is the subjectopinion of various threatened or pending legal actions and contingencies in the normal course of conducting its business. We provide for costs related to these matters when a loss is probable and the amount can be reasonably estimated. The effect of the outcome of these matters on our future results of operations and liquidity cannot be predicted because any such effect depends on future results of operations and the amount or timing ofmanagement that the resolution of such matters. While it is not possible to predict with certainty, management believes that the ultimate resolution of such individual or aggregated mattersany current pending litigation will not have a material adverse effect on our consolidated financial position or results of operations, or cash flows.

operations.

On April 6, 2012, Ameranth, Inc. filed a complaint against us for patent infringement in the United StatesU.S. District Court for the Southern District of California. The complaint alleges, among other things,California alleging that point-of-sale and property management and other hospitality information technologycertain of our products software, components and/or systems sold by us infringe three patents owned by Ameranth purportingdirected to cover generationconfiguring and synchronizationtransmitting hospitality menus (e.g., restaurant menus) for display on electronic devices, and synchronizing the menu content between devices. The case against us was consolidated with similar cases brought by Ameranth against more than 30 other defendants. All but one of menus, including restaurant menus, event tickets,the patents at issue in the case were invalidated by the U.S. Court of Appeals for the Federal Circuit in 2016. In September 2018, the District Court found the one surviving Ameranth patent invalid and other products across fixed, wireless and/or internet platforms as well as synchronizationgranted summary judgment in favor of hospitality informationthe movant co-defendants. This judgment was affirmed by the U.S. Court of Appeals for the Federal Circuit in November 2019 with respect to all claims except for two, which were not asserted against Agilysys, and hospitality software applications across fixed, wirelessAmeranth’s writ of certiorari to the United States Supreme Court was denied in October 2020. In December 2021, the District Court denied Ameranth’s motion to assert additional claims against the defendants. In March 2022, the District Court granted summary judgment in favor of the defendants still facing the remaining claims. Subsequently, Ameranth appealed the grant of summary judgment with the U.S. Court of Appeals for the Federal Circuit. On May 11, 2022, in accordance with its prior rulings, the District Court entered judgment in favor of us and internet platforms. The complaint seeks monetary damages, injunctive relief, costs and attorneys' fees. against Ameranth on all claims asserted against us.

At this time, we are not able to predict the outcome of this lawsuit,Ameranth’s pending appeal on their claims against us, or any possible monetary exposure associated with the lawsuit. However, we dispute the allegations of wrongdoing and are vigorously defending ourselves in this matter.

55



14. (Loss)

12. Earnings per Share


The following data shows the amounts used in computing (loss) earnings per share and the effect on incomeearnings and the weighted average number of shares of dilutive potential common shares.

 

Year Ended March 31,

 

(In thousands, except per share data)

2023

 

 

2022

 

 

2021

 

Numerator:

 

 

 

 

 

 

 

 

Net income (loss)

$

14,582

 

 

$

6,478

 

 

$

(21,001

)

Series A convertible preferred stock issuance costs

 

 

 

 

 

 

 

(1,031

)

Series A convertible preferred stock dividends

 

(1,836

)

 

 

(1,836

)

 

 

(1,576

)

Net income (loss) attributable to common shareholders

$

12,746

 

 

$

4,642

 

 

$

(23,608

)

 

 

 

 

 

 

 

 

 

Denominator:

 

 

 

 

 

 

 

 

Weighted average shares outstanding - basic

 

24,694

 

 

 

24,357

 

 

 

23,458

 

Dilutive SSARs

 

1,059

 

 

 

1,063

 

 

 

 

Dilutive RSUs

 

 

 

 

 

 

 

 

Dilutive unvested restricted shares

 

176

 

 

 

63

 

 

 

 

Weighted average shares outstanding - diluted

 

25,929

 

 

 

25,483

 

 

 

23,458

 

 

 

 

 

 

 

 

 

 

Income (loss) per share - basic:

$

0.52

 

 

$

0.19

 

 

$

(1.01

)

Income (loss) per share - diluted:

$

0.49

 

 

$

0.18

 

 

$

(1.01

)

 

 

 

 

 

 

 

 

 

Anti-dilutive stock options, SSARs, restricted shares, restricted stock units,
   performance shares and preferred shares

 

1,741

 

 

 

1,736

 

 

 

4,228

 

 Year ended March 31,
(In thousands, except per share data)2016 2015 2014
Numerator:     
Loss from continuing operations - basic and diluted$(3,765) $(11,497) $(2,895)
Income from discontinued operations - basic and diluted
 
 19,992
Net (loss) income - basic and diluted$(3,765) $(11,497) $17,097
      
Denominator:     
Weighted average shares outstanding - basic and diluted22,483
 22,338
 22,135
      
(Loss) earnings per share - basic and diluted:     
Loss from continuing operations$(0.17) $(0.51) $(0.13)
Income from discontinued operations
 
 0.90
Net (loss) income per share$(0.17) $(0.51)
$0.77
      
Anti-dilutive stock options, SSARs, restricted shares and performance shares1,682
 1,382 1,806

Basic earningsincome (loss) per share is computed as net income available to common shareholders divided by the weighted average basic shares outstanding. The outstanding shares used to calculate the weighted average basic shares excludes 343,585407,324, 322,086147,973 and 155,777132,198 of restricted shares and performance shares at March 31, 2016, 20152023, 2022 and 2014,2021, respectively, as these shares were issued but were not vested and, therefore, not considered outstanding for purposes of computing basic earnings per share at the balance sheet dates.


Diluted earningsincome (loss) per share includes the effect of all potentially dilutive securities on earnings per share. We have stock options, stock-settled appreciation rights ("SSARs")(SSARs), restricted stock units, and unvested restricted shares and unvested performance shares that are potentially dilutive securities. When a loss is reported, the denominator of diluted earnings per share cannot be adjusted for the dilutive impact of share-based compensation awards because doing so would be anti-dilutive. In addition, when a loss from continuing operations is reported, adjusting the denominator of diluted earnings per share would also be anti-dilutive to the loss per share, even if the entity has net income after adjusting for a discontinued operation. Therefore, for all periods presented, basic weighted-average shares outstanding were used in calculating the diluted net loss per share.


15.

13. Share-based Compensation


We may grant incentive stock options, non-qualified stock options, incentive stock options, stock-settled stock appreciation rights,SSARs, restricted shares, restricted stock units, and restricted share unitsperformance shares under our shareholder-approved 2020 Stock Incentive Plan (the 2020 Plan) for up to 3.02.25 million common shares, plus 868,864 common shares, the number of shares that were remaining for grant under our 2011the 2016 Stock Incentive Plan (“(the 2016 Plan) as of the 2011 Plan”). The maximumeffective date of the 2020 Plan, plus the number of shares subject to stock optionsremaining for grant under the 2016 Plan that are forfeited, settled in cash, canceled or SSARs that may be granted to an individual in a calendar year is 800,000 shares, and the maximum number of shares subject to restricted shares or restricted share units that may be granted to an individual in a calendar year is 400,000 shares.expired. The maximum aggregate number of restricted shares or restricted sharestock units that may be granted under the 20112020 Plan is 1.0 million.


For3.1 million.

We may distribute authorized but unissued shares or treasury shares to satisfy share option and SSAR exercises or grants of restricted shares, restricted stock options andunits or performance shares.

For SSARs, the exercise price must be set at least equal to the closing market price of our common shares on the date of grant. The maximum term of stock option and SSAR awardsSSARs is seven years from the date of grant. Stock option and SSARs awards vest over a period established by theThe Compensation Committee of the Board of Directors.Directors establishes the period over which SSARs may be granted in conjunction with, or independently from,subject to a stock option granted under the 2011 Plan. SSARs granted in connection with a stock option are exercisable only to the extent that the stock option to which it relates is exercisableservice condition vest and the vesting criteria for SSARs terminate upon the termination or exercise of the related stock option.


subject to a market condition.

Restricted shares and restricted sharestock units, whether time-vested or performance-based, may be issued at no cost or at a purchase price that may be below their fair market value, but are subject to forfeiture and restrictions on their sale or other transfer. Performance-based awardsgrants may be conditioned upon the attainment of specified performance objectives and other conditions, restrictions, and

56


contingencies. Restricted shares and restricted share units have the right to receive dividends, or dividend equivalents in the case of restricted share units, if any, upon vesting, subject to the same forfeiture provisions that apply to the underlying awards. Subject to certain exceptions set forth in the 2011 Plan, for awards to employees, no performance-based restricted shares or restricted share units shall be based on a restriction period of less than one year, and any time-based restricted shares or restricted share units shall have a minimum restriction period of three years.


We have a shareholder-approved 2006 Stock Incentive Plan ("the 2006 Plan”), as well as, a 2000 Stock Option Plan for Outside Directors and a 2000 Stock Incentive Plan that still have vested awards outstanding. Awards are no longer being granted from these incentive plans.

We may distribute authorized but unissued shares or treasury shares to satisfy share option and appreciation right exercises or restricted share and performance share awards.

grants.

We record compensation expense related to stock options, stock-settled stock appreciation rights,SSARs, restricted shares, restricted stock units, and performance shares granted to certain employees and non-employee directors based on the fair value of the awards on the grant date. The fair value of restricted stock unit and restricted share and performance share awardsgrants subject only to a service condition is based on the closing price of our common shares on the grant date. The fair value ofFor stock option and stock-settled appreciation right awards is estimatedSSAR grants subject only to a service condition, we estimate the fair value on the grant date using the Black-Scholes-Merton option pricing model which includeswith inputs including the closing market price at grant date, exercise price and assumptions regarding the risk-free interest rate, dividend yield, life of the award, and theexpected volatility of our common shares.

shares based on historical volatility, and expected term as estimated using the simplified method. We used the simplified method for SSAR grants during the year ended March 31, 2021 because we believed historical exercise data did not provide a reasonable basis upon which to estimate the expected term. For restricted stock unit, restricted share, and SSAR grants subject to a market condition, we estimate the fair value on the grant date through a lattice option pricing model that utilizes a Monte Carlo analysis with inputs including the closing market price at grant date, share price threshold, performance period term and assumptions regarding the risk-free interest rate and expected volatility of our common shares based on historical volatility. Inputs for SSAR grants subject to a market condition also include exercise price, remaining contractual term, and suboptimal exercise factor.

We record compensation expense for restricted stock units, restricted shares, and SSAR grants subject to a service condition using the graded vesting method. We record compensation expense for SSAR grants subject only to a market condition over the derived service period, which is an output of the lattice option pricing model. Under the 2020 Plan, the fair value of performance shares is based on the closing price of our common shares on the settlement date of the performance award, for which we record compensation expense over the service period consistent with our annual bonus incentive plan as approved by the Compensation Committee of the Board of Directors.


The following table summarizes the share-based compensation expense for options, SSARs, restricted and performance awardsgrants included in the Consolidated Statements of Operations for fiscal 2016, 20152023, 2022 and 2014:2021:

 

Year Ended March 31,

 

(In thousands)

2023

 

 

2022

 

 

2021

 

Product development

 

7,987

 

 

 

8,186

 

 

 

21,634

 

Sales and marketing

 

1,044

 

 

 

1,355

 

 

 

4,254

 

General and administrative

 

3,927

 

 

 

5,008

 

 

 

14,206

 

Total share-based compensation expense

 

12,958

 

 

 

14,549

 

 

 

40,093

 

 Year ended March 31,
(In thousands)2016 2015 2014
Product development$1,183
 $1,168
 $700
Sales and marketing68
 135
 90
General and administrative2,154
 1,837
 1,329
Total share-based compensation expense$3,405
 $3,140
 $2,119


Stock Options

The following table summarizes the activity during fiscal 2016 for stock options awarded under the 2006 Plan:
(In thousands, except share and per share data)
Number
of
Options
 
Weighted-
Average
Exercise
Price
 
Remaining
Contractual
Term
 
Aggregate
Intrinsic
Value
   (per share) (in years)  
Outstanding at April 1, 2015582,500
 $15.41
    
Granted
 
    
     Exercised
 0.00
    
     Cancelled/expired(37,500) 13.57
    
Outstanding and exercisable at March 31, 2016545,000
 $15.54
 0.2 $

The following table presents additional information related to stock option activity during the fiscal years ended March 31, 2016, 2015 and 2014:
(In thousands)201620152014
Proceeds from stock options exercised$
$102
$169
Total intrinsic value of stock options exercised$
$4
$1,402

All stock options are vested and we do not have any remaining unrecognized stock based compensation expense related to stock options.
A total of 8,065 shares, net of 6,935 shares withheld to cover the applicable exercise price of the award, were issued from treasury shares to settle stock options exercised during fiscal 2015.

Stock-Settled Stock Appreciation Rights


Stock-Settled Appreciation Rights (“SSARs”)

SSARs are rights granted to an employee to receive value equal to the difference inbetween the price of our common shares on the date of exercise and the grant and on the date of exercise. Thisexercise price. The value is settled only in common shares of Agilysys.

Agilysys, Inc.


We use a Black-Scholes-Merton option pricing model to estimate the fair value of service condition SSARs. There were no service condition SSARs granted in fiscal 2023 or 2022. The following table summarizes the principal assumptions utilized in valuing service condition SSARs granted in fiscal 2016, 2015 and 2014:2021:

 

 

2021

 

Risk-free interest rate

 

 

0.31

%

Expected life (in years)

 

4

 

Expected volatility

 

 

42.99

%

Weighted-average grant date fair value

 

$

22.57

 

 201620152014
Risk-free interest rate1.53%-1.61%1.52%1.05%-1.39%
Expected life (in years)555
Expected volatility46.34%-47.25%82.56%80.78%-80.93%
Weighted average grant date fair value$3.95$7.23$7.96

The risk-free interest rate is based on the yield of a zero coupon U.S. Treasury bond whose maturity period approximates the expected life of the SSARs. The expected life is estimated using historical data representing the period of time the awards are expected to be outstanding. The estimated fair value of the SSARs granted less expected forfeitures, is recognized over the vesting period of the awards utilizing the graded vesting method. Under this method, the compensation cost related to unvested amounts begins to be recognized as of the grant date.

We use a lattice option pricing model to estimate the fair value of market condition SSARs. There were no market condition SSARs granted in fiscal 2023 or 2022. The following table summarizes the principal valuation assumptions utilized and the resulting fair value of market condition SSARs granted in fiscal 2021:

57


 

 

2021

 

Risk-free interest rate over contractual term

 

 

0.60

%

Expected volatility

 

 

40.00

%

Suboptimal exercise factor

 

2.50x

 

Weighted-average grant date fair value

 

$

19.55

 



The following table summarizes the activity during fiscal 20162023 for SSARs awarded under the 2011 Plan2020 and the 2006 Plan:2016 Plans:

(In thousands, except share and per share data)

 

Number
of Rights

 

 

Weighted-
Average
Exercise
Price

 

 

Remaining
Contractual
Term

 

 

Aggregate
Intrinsic
Value

 

 

 

 

 

 

(per right)

 

 

(in years)

 

 

 

 

Outstanding at April 1, 2022

 

 

2,172,939

 

 

$

24.02

 

 

 

 

 

 

 

Granted

 

 

 

 

 

 

 

 

 

 

 

 

Exercised

 

 

(573,016

)

 

 

18.70

 

 

 

 

 

 

 

Forfeited

 

 

(27,463

)

 

 

20.02

 

 

 

 

 

 

 

Cancelled/expired

 

 

 

 

 

 

 

 

 

 

 

 

Outstanding at March 31, 2023

 

 

1,572,460

 

 

$

26.04

 

 

 

3.2

 

 

$

88,804

 

Exercisable at March 31, 2023

 

 

1,572,460

 

 

$

26.04

 

 

 

3.2

 

 

$

88,804

 

Vested and expected to vest at March 31, 2023

 

 

1,572,460

 

 

$

26.04

 

 

 

3.2

 

 

$

88,804

 

(In thousands, except share and per share data)
Number
of Rights
 
Weighted-
Average
Exercise
Price
 
Remaining
Contractual
Term
 
Aggregate
Intrinsic
Value
   (per right) (in years)  
Outstanding at April 1, 2015394,010
 $10.76
    
Granted443,827
 9.35
    
Exercised(17,030) 7.44
    
Forfeited(24,884) 10.2
    
Cancelled/expired(1,558) 14.43
    
Outstanding at March 31, 2016794,365
 $10.06
 5.2 $777
Exercisable at March 31, 2016477,599
 $10.14
 4.6 $533
Vested and expected to vest at March 31, 2016727,425
 $10.09
 5.2 $725

The following table presents additional information related to SSARs activity during fiscal 2016, 20152023, 2022 and 2014:2021:

(In thousands)

 

2023

 

 

2022

 

 

2021

 

Compensation expense

 

$

3,188

 

 

$

10,030

 

 

$

35,808

 

Total intrinsic value of SSARs exercised

 

$

28,025

 

 

$

34,437

 

 

$

25,153

 

Total fair value of SSARs vesting

 

$

13,037

 

 

$

6,439

 

 

$

31,380

 

(In thousands)201620152014
Compensation expense$1,200
$792
$611
Total intrinsic value of SSARs exercised$32
$96
$2,131
Total fair value of SSARs vesting$1,069
$779
$636

As of March 31, 2016, total2023, there was no unrecognized stock basedshare-based compensation expense related to non-vested SSARs was $1.0 million, which is expected to be recognized over a weighted-average vesting period of 1.8 years.


SSARs.

A total of 2,499403,079 shares, net of 892127,747 shares withheld to cover the employee’s minimum applicable income taxes, were issued from treasury shares to settle SSARs exercised during the twelve months endedMarch 31, 2016.2023. The shares withheld were returned to treasury shares.


Restricted Shares

We use a lattice option pricing model to estimate the fair value of restricted shares subject to a market condition. There were no restricted shares subject to a market condition granted in fiscal 2023 or 2021. The following table summarizes the principal valuation assumptions utilized and the resulting fair value of restricted shares subject to a market condition granted in fiscal 2022:

2022

Risk-free interest rate over contractual term

0.5% - 0.9%

Expected volatility

54.0% - 56.0%

Weighted-average grant date fair value

$24.77 - $39.12

58



We granted restricted shares to certain of our Directors, executives and key employees, under the 2011 Plan, the vesting of which is service-based. Certain restricted shares are also subject to a market condition. The following table summarizes the activity during the twelve months endedMarch 31, 20162023 for restricted shares awarded under the 2011 Plan:2020 and 2016 Plans:

 

 

Number
of Shares

 

 

Weighted-
Average
Grant-
Date Fair
Value

 

 

 

 

 

 

(per share)

 

Outstanding at April 1, 2022

 

 

147,973

 

 

$

43.56

 

Granted

 

 

342,761

 

 

 

48.77

 

Vested

 

 

(71,751

)

 

 

45.73

 

Forfeited

 

 

(11,659

)

 

 

45.35

 

Outstanding at March 31, 2023

 

 

407,324

 

 

$

47.53

 

 
Number
of Shares
 
Weighted-
Average
Grant-
Date Fair
Value
   (per share)
Outstanding at April 1, 2015322,086
 $13.49
Granted208,274
 9.39
Vested(160,498) 11.25
Forfeited(34,089) 13.11
Outstanding at March 31, 2016335,773
 $12.06

The weighted-average grant date fair value of the restricted shares is determined based upon the closing priceincludes grants subject only to a service condition and certain grants subject to both a service condition and a market condition. As of our common shares on the grant date. During the fiscal 2016,March 31, 2023, a total of 129,233407,324 shares net of 31,265 shares were withheld from the vested restricted shares to cover the employee's minimum applicable income taxes, were issued from treasury. The shares withheld were returned to treasury shares.


The following table presents additional information related to restricted stockshare activity during fiscal years 2016, 2015,2023, 2022, and 2014:2021:

(In thousands)

 

2023

 

 

2022

 

 

2021

 

Compensation expense

 

$

9,274

 

 

$

4,339

 

 

$

4,105

 

Total fair value of restricted share vesting

 

$

2,952

 

 

$

3,297

 

 

$

7,554

 

(In thousands)201620152014
Compensation expense$2,167
$2,348
$1,486
Total fair value of restricted share vesting$1,638
$1,572
$1,579

As of March 31, 2016,2023, total unrecognized stock basedshare-based compensation expense related to non-vested restricted stockshares was $2.711.2 million,, which is expected to be recognized over a weighted-average vesting period of 1.61.3 years. We do not include restricted stockshares in the calculation of earnings per share until the shares are vested.


Performance Shares

In fiscal 2013, we

Restricted Stock Units

We granted sharesrestricted stock units to certain of our key employees under the 2011 Plan,Chief Executive Officer, the vesting of which is contingent upon meeting various company-wide performance goals.


service-based. Certain restricted stock units are also subject to a market condition. The following table summarizes the activity during fiscal 2016the twelve months ended March 31, 2023 for performance sharesrestricted stock units awarded under the 20112020 Plan:

 

 

Number
of Shares

 

 

Weighted-
Average
Grant-
Date Fair
Value

 

 

 

 

 

 

(per share)

 

Outstanding at April 1, 2022

 

 

 

 

$

 

Granted

 

 

67,856

 

 

 

71.62

 

Vested

 

 

 

 

 

 

Forfeited

 

 

 

 

 

 

Outstanding at March 31, 2023

 

 

67,856

 

 

$

71.62

 

 
Number
of
Shares
 
Weighted-
Average
Grant-
Date Fair
Value
   (per share)
Outstanding at April 1, 2015
 $
Granted7,812
 9.6
Vested
 $
Outstanding at March 31, 20167,812
 $9.6

The weighted-average grant date

We use a lattice option pricing model to estimate the fair value of restricted stock units subject to a market condition. There were no restricted stock units subject to a market condition granted in fiscal 2022 or 2021. The following table summarizes the principal valuation assumptions utilized and the resulting fair value of restricted stock units subject to a market condition granted in fiscal 2023:

2023

Risk-free interest rate over contractual term

4.3

%

Expected volatility

54.0

%

Weighted-average grant date fair value

$60.02 - $65.89

59


The following table presents additional information related to restricted stock unit activity during fiscal 2023:

(In thousands)

 

2023

 

Compensation expense

 

$

136

 

Total fair value of restricted stock unit vesting

 

$

 

As of March 31, 2023, total unrecognized share-based compensation expense related to non-vested restricted stock units was $4.7 million, which is expected to be recognized over the weighted-average vesting period of 2.4 years.


Performance Shares

Upon approval of the Compensation Committee of our Board of Directors, after achieving the performance conditions associated with our annual bonus plan, we grant common shares is determinedto our Chief Executive Officer that vest immediately. Once attainment of the performance conditions becomes probable, we recognize compensation expense related to performance shares ratably over the performance period. The number of performance shares granted will be based uponon the closing price of our common shares on the grant date and assumed that performance goals would be met at target.


The following table presents additional information related to performance share activity duringsettlement date, which are the fiscal 2016, 2015, and 2014:
(In thousands)201620152014
Compensation expense$39
$77
$22
Total fair value of performance share vesting$
$174


Once attainment ofsame under the 2020 plan.

Based on the performance goals becomes probable,conditions achieved as they relate to our annual bonus plan, management estimates a liability of $0.4 million as of March 31, 2023, to be settled through the granting and vesting of performance shares after March 31, 2023. We recognized compensation expense related to performance share awards is recognized overshares of $0.4 million in the vesting period based uponfiscal year ending March 31, 2023 and $0.2 million in each of the closing marketfiscal years ending March 31, 2022 and 2021, respectively.

14. Preferred Stock

Series A Convertible Preferred Stock

On May 22, 2020, we completed the sale of 1,735,457 shares of our preferred stock, without par value, designated as “Series A Convertible Preferred Stock” (the “Convertible Preferred Stock”) to MAK Capital Fund L.P. and MAK Capital Distressed Debt Fund I, LP (the “Holders”) each, in its capacity as a designee of MAK Capital One LLC (the “Purchaser”), pursuant to the terms of the Investment Agreement, dated as of May 11, 2020, between the Company and the Purchaser, for an aggregate purchase price of $35 million. We incurred issuance costs of $1.0 million. We added all issuance costs that were netted against the proceeds upon issuance of the Convertible Preferred Stock to its redemption value. As disclosed in our Annual Report for the fiscal year ended March 31, 2020, Michael Kaufman, the Chairman of the Company’s Board of Directors, is the Chief Executive Officer of MAK Capital One LLC.

Accounting Policy

We classify convertible preferred stock as temporary equity in the consolidated balance sheets due to certain contingent redemption clauses that are at the election of the Holders. We increase the carrying value of the convertible preferred stock to its redemption value (described below) for all undeclared dividends using the interest method.

The Convertible Preferred Stock has the following rights, preferences and restrictions (the Certificate of Designation included as Exhibit 3.3 to our Current Report on Form 8-K on February 9, 2022, which superseded the Certificate of Amendment included as Exhibit 3.1 to our Current Report on Form 8-K, filed on May 26, 2020, when we converted to a Delaware corporation in February 2022, defines all terms not otherwise defined below):

Voting

The Holders are entitled to one vote for each share of Convertible Preferred Stock upon all matters presented to the common shareholders of the Company, and except as otherwise provided by the Certificate of Incorporation of the Company or required by law, the Holders and common shareholders will vote together as one class on all matters. Additionally, certain matters specific to the Convertible Preferred Stock will require the approval of two-thirds of the outstanding Convertible Preferred Stock, voting as a separate class.

Liquidation Preference

Upon a liquidation, dissolution or winding up of the Company, each share of Convertible Preferred Stock will be entitled to receive an amount per share equal to the greater of (i) the purchase price paid by the Purchaser, plus all accrued and unpaid dividends (the

60


“Liquidation Preference”) and (ii) the amount that the Holder would have been entitled to receive at such time if the Convertible Preferred Stock were converted into common stock.

Redemption

On and after the fifth anniversary of the date the Convertible Preferred Stock was initially issued, the Company will have the right, and the Holders will have the right to require the Company, in each case, at the initiating party’s election, to redeem all, but not less than all, of the then-outstanding Convertible Preferred Stock for an amount equal to the Liquidation Preference.

Conversion

Each Holder has the right, at its option, to convert its Convertible Preferred Stock, in whole or in part, into fully paid and non-assessable shares of common stock at a conversion price equal to $20.1676 per share (as may be adjusted from time to time, as described in the Certificate of Designation).

Subject to certain conditions, the Company may, at its option, require conversion of all of the outstanding shares of Convertible Preferred Stock to common stock if, at any time after November 22, 2023, the daily volume-weighted average price of the Company’s common stock is at least 150% of the conversion price for at least 20 trading days during the 30 consecutive trading days immediately preceding the date the Company notifies the Holders of the election to convert.

Dividends

The Holders are entitled to dividends on the grantLiquidation Preference at the rate of 5.25% per annum, payable semi-annually either (i) 50% in cash and 50% in kind as an increase in the then-current Liquidation Preference or (ii) 100% in cash, at the option of the Company. The Holders are not entitled to participate in dividends declared or paid on the common stock on an as-converted basis; however, certain anti-dilution adjustments to the Convertible Preferred Stock may be made in the event of such dividends.

The Convertible Preferred Stock ranks senior to the Company’s common stock with respect to dividends and distributions on liquidation, winding-up and dissolution. Upon a liquidation, dissolution or winding up of the Company, each share of Convertible Preferred Stock will be entitled to receive an amount per share equal to the greater of (i) the Liquidation Preference and (ii) the amount that the Holder would have been entitled to receive at such time if the Convertible Preferred Stock were converted into common stock.

Change in Control Events

Upon certain change of control events involving the Company, the Company has the right, and each Holder has the right, in each case, at the initiating party’s election, to require the Company to repurchase all or a portion of its then-outstanding shares of Convertible Preferred Stock for cash consideration equal to (i) 150% of the then-current Liquidation Preference for a change of control occurring prior to the third anniversary of the date the Convertible Preferred Stock is initially issued, (ii) 125% of the then-current Liquidation Preference for a change of control occurring on or following the third anniversary and prior to the fifth anniversary of the date the Convertible Preferred Stock is initially issued and (iii) 100% of the then-current Liquidation Preference for a change of control occurring on or following the fifth anniversary of the date the Convertible Preferred Stock is initially issued.

Standstill Restrictions

The Purchaser and its affiliates are subject to certain customary standstill provisions that restrict them from, among other actions, acquiring additional securities of the Company if such acquisition would result in the Purchaser beneficially owning in excess of 25% of the outstanding shares of common stock of the Company until the later of the third anniversary of the date the Convertible Preferred

Stock is initially issued and the date on which the Purchaser no longer has record or beneficial ownership of common stock and Convertible Preferred Stock that constitute at least 10% of the outstanding common stock.

61


15. Business Combination

On January 5, 2022 (the acquisition date), we acquired all the issued and outstanding shares of ResortSuite Inc. (“ResortSuite”), a Canada-based fully integrated property management solutions provider focused on the complex multi-amenity and resort market. The condensed consolidated financial statements include the results of ResortSuite’s operations since the acquisition date. The acquisition extends our solutions to customers in the complex multi-amenity and resort market.

The purchase price consisted of $22.6 million of cash paid at closing, funded from cash on hand, partially offset by $0.3 million of ResortSuite’s cash received in the acquisition, $2.2 million of cash paid in March 2022 for certain ResortSuite tax liabilities, and $0.4 million in cash received in January 2023 upon release of escrow funds resulting in net cash consideration of $24.1 million. We allocated the purchase price for ResortSuite to the intangible and certain tangible assets acquired and certain liabilities assumed based on their estimated fair values on the acquisition date, with the remaining unallocated purchase price recorded as goodwill. We determined the fair values assigned to identifiable intangible assets acquired primarily by using the income approach, which discounts the expected future cash flows to present value using estimates and assumptions determined by management.

In accordance with Accounting Standards Update (ASU) No. 2021-08, we applied Accounting Standards Codification Topic 606 to record certain customer accounts receivable and the contract liabilities assumed in the acquisition, which consisted of undelivered performance obligations under customer contracts. We adopted ASU 2021-08 early as permitted. As a result, in allocating the purchase price, we recorded $2.8 million of contract liabilities, representing the revenue that will be recognized as the underlying performance obligations are delivered.


The following table sets forth the components and the allocation of the purchase price for our acquisition of ResortSuite:

 (In thousands)

 

Total

 

 Components of Purchase Price:

 

 

 

 Cash

 

$

24,405

 

 Total purchase price

 

$

24,405

 

 Allocation of Purchase Price:

 

 

 

 Net tangible assets (liabilities):

 

 

 

 Accounts receivable, net

 

$

2,025

 

 Other current assets, including cash acquired

 

 

519

 

 Other assets

 

 

567

 

 Current and other liabilities

 

 

(768

)

 Contract liabilities

 

 

(2,835

)

     Deferred income taxes, non-current

 

 

(1,204

)

 Net tangible assets (liabilities)

 

 

(1,696

)

 Identifiable intangible assets:

 

 

 

 Customer relationships

 

 

9,634

 

 Non-competition agreements

 

 

848

 

 Developed technology

 

 

827

 

 Trade names

 

 

846

 

 Total identifiable intangible assets

 

 

12,155

 

 Goodwill

 

 

13,946

 

 Total purchase price allocation

 

$

24,405

 


Compensation expense

We assigned the acquired customer relationships, non-competition agreements, developed technology, and trade names estimated useful lives of 15 years, two years, five years, and five years, respectively, the weighted average of which is approximately 12.7 years. The acquired identifiable intangible assets are being amortized on a straight-line basis, which we believe approximates the pattern in which the assets are utilized, over their estimated useful lives.

The goodwill recognized in the ResortSuite purchase price allocation is attributable to synergies in products and technologies to serve a broader customer base, and the addition of a skilled, assembled workforce. During the year ended March 31, 2023, we increased goodwill by $0.8 million to record deferred income tax liabilities identified during the measurement period related to performance share awards is recognized ratably over the vesting period based upon the closing market priceCanada tax treatment of our common shares on the grant date. As of March 31, 2016, remaining unrecognized stock based compensation expensecertain intangible assets and to record final working capital adjustments related to non-vested performance shares was $36,000,the purchase price. The acquisition resulted in the recognition of $13.9 million of goodwill, which is expected to be deductible for income tax purposes.


The Company recognized over a weighted-average vesting periodacquisition costs of 0.4 years.



16. Fair Value Measurements

We estimate$0.2 million and $0.5 million related to the fair valueacquisition of financial instruments using available market information and generally accepted valuation methodologies. We assess the inputs used to measure fair value using a three-tier hierarchy. The hierarchy indicates the extent to which pricing inputs used in measuring fair value are observable in the market. Level 1 inputs include unadjusted quoted prices for identical assets or liabilities and are the most observable. Level 2 inputs include unadjusted quoted prices for similar assets and liabilities that are either directly or indirectly observable, or other observable inputs such as interest rates, foreign currency exchange rates, commodity rates, and yield curves. Level 3 inputs are not observable in the market and include our own judgments about the assumptions market participants would use in pricing the asset or liability. The useResortSuite, consisting primarily of observable and unobservable inputs is reflected in the hierarchy assessment disclosed in the tables below.
There were no significant transfers between Levels 1, 2, and 3professional fees, during the twelve monthsyear endedMarch 31, 2016.

2023 and 2022, respectively. The following tables present information aboutconsolidated statement of operations includes these costs in other charges.

62


Revenue attributable to ResortSuite included in our financial assetsconsolidated statement of operations was $5.2 million and liabilities measured at fair value on a recurring basis$1.3 million for the year ended March 31, 2023 and indicate the fair value hierarchy2022, respectively. The pro forma impact of the valuation techniques utilized to determine such fair value:

 Fair value measurement used
 
Recorded
value
as of
 
Active
markets
for
identical
assets or
liabilities
 
Quoted
prices in
similar
instruments
and
observable
inputs
 
Active
markets for
unobservable
inputs
(In thousands)March 31, 2016 (Level 1) (Level 2) (Level 3)
Assets:       
Corporate-owned life insurance — current2,357
     2,357
Corporate-owned life insurance — non-current765
 
 
 765
Liabilities:       
Contingent consideration — current$197
 
 
 $197

 Fair value measurement used
 
Recorded
value
as of
 
Active
markets
for
identical
assets or
liabilities
 
Quoted
prices in
similar
instruments
and
observable
inputs
 
Active
markets for
unobservable
inputs
(In thousands)March 31, 2015 (Level 1) (Level 2) (Level 3)
Assets:       
Corporate-owned life insurance — non-current2,493
 
 
 2,493
Liabilities:       
Contingent consideration - current$8
 $
 $
 $8
Contingent consideration - non-current104
 
 
 104

The recorded value ofbusiness combination during the corporate-owned life insurance policies is adjusted to the cash surrender value of the policies obtained from the third party life insurance providers, which are not observable in the market, and therefore, are classified within Level 3 of the fair value hierarchy. Changes in the cash surrender value of these policies are recorded within “Other expenses (income), net” in the Consolidated Statements of Operations.

The fair value of the contingent consideration was determined by calculating the probability-weighted earn-out payments based on the assessment of the likelihood that certain milestones would be achieved.



The following table presents a summary of changes in the fair value of the corporate-owned life insurance Level 3 asset for the fiscal years ended March 31, 2016 and 2015:
 
Level 3 assets and
liabilities
(In thousands)2016 2015
Corporate-owned life insurance:   
Balance on April 1$2,493
 $4,360
Realized gains564
 57
Unrealized gain relating to instruments held at reporting date65
 65
Purchases, sales, issuances and settlements, net
 (1,989)
Balance on March 31$3,122
 $2,493

The inputs used to value our contingent consideration and employee benefit plan obligations are not observable in the market and therefore, these amounts are classified within Level 3 in the fair value hierarchy.

The following table presents a summary of changes in the fair value of the contingent consideration Level 3 liability for fiscaltwo years ended March 31, 2016 and 2015:


Level 3 assets and
liabilities

(In thousands)2016 2015
Contingent consideration:   
Balance on April 1$112
 $1,739
Activity, payments and other charges (net)(8) (9)
Fair value adjustment93
 (1,618)
Balance on March 31$197
 $112

The fair value of the contingent consideration related to the TMC acquisition2022 was determined by calculating the probability-weighted earn-out payments based on the assessment of the likelihood that certain revenue milestones would be achieved. As of March 31, 2015, due to a decrease in expected revenues associated with the contingent consideration, we recorded a gain of $1.6 million within "Asset write-offs and other fair value adjustments" in the Consolidated Statements of Operations.


17. Quarterly Results (Unaudited)

Because quarterly reporting of per share data is used independently for each reporting period, the sum of per share amounts for the four quarters in the fiscal year will not necessarily equal annual per share amounts. GAAPprohibits retroactive adjustment of quarterly per share amounts so that the sum of those amounts equals amounts for the full year.

We have traditionally experienced seasonal revenue weakness during our fiscal first quarter ending June 30. Additionally, the timing of large one-time orders, such as those associated with significant remarketed product sales around large customer refresh cycles or significant volume rollouts, occasionally creates volatility in our quarterly results.

Certain adjustments were recorded during the fourth quarter which had an immaterial impact on previous quarters in fiscal 2016. In accordance with accounting guidance found in ASC 250-10 (SEC Staff Accounting Bulletin No. 99, Materiality), we assessed the materiality of the entries and concluded that they were not material to anyour historical consolidated operating results and is therefore not presented.

Effective April 1, 2022, ResortSuite became Agilysys Canada, Inc. a wholly-owned subsidiary of our previously issued quarterly financial statements.Agilysys, Inc.

16. Subsequent Events

None.

17. Related Party Transaction

See Note 14. Preferred Stock, for description of the MAK Capital investment in the Company. Michael Kaufman, the Chairman of the Company’s Board of Directors, is the Chief Executive Officer of MAK Capital.



 Year ended March 31, 2016
 FirstSecondThirdFourthYear
(In thousands except per share data)quarterquarterquarterQuarter
Net revenue$27,491
$29,644
$31,307
$31,924
$120,366
Gross profit16,399
17,591
16,508
17,607
68,106
Asset write-offs and other fair value adjustments

(175)
355
180
Restructuring, severance and other charges(46)(15)8
336
283
Legal settlements

185
83
268
Net loss$(185)$(370)$(1,673)$(1,538)$(3,765)
      
Per share data-basic and diluted     
Net loss$(0.01)$(0.02)$(0.07)$(0.07)$(0.17)

 Year ended March 31, 2015
 FirstSecondThirdFourthYear
(In thousands except per share data)quarterquarterquarterQuarter
Net revenue$23,746
$26,318
$24,742
$28,708
$103,514
Gross profit14,674
16,669
14,129
14,610
60,081
Asset write-offs and other fair value adjustments


1,836
1,836
Restructuring, severance and other charges370
448
95
569
1,482
Legal settlements149
54


203
Net loss$(2,229)$(1,127)$(2,715)$(5,426)$(11,497)
      
Per share data-basic and diluted     
Net loss$(0.10)$(0.05)$(0.12)$(0.24)$(0.51)


18. Subsequent Event

None.

Schedule II - Valuation and Qualifying Accounts Years ended March 31,2016, 2015 2023, 2022 and 20142021

(In thousands)

 

Balance at
beginning of
year

 

 

Charged to
costs and
expenses

 

 

Deductions

 

 

Balance at
end of
year

 

2023

 

 

 

 

 

 

 

 

 

 

 

 

Deferred tax valuation allowance

 

$

69,515

 

 

$

 

 

$

(1,587

)

 

$

67,928

 

Allowance for expected credit losses

 

$

318

 

 

$

620

 

 

$

(328

)

 

$

610

 

2022

 

 

 

 

 

 

 

 

 

 

 

 

Deferred tax valuation allowance

 

$

74,631

 

 

$

 

 

$

(5,116

)

 

$

69,515

 

Allowance for doubtful accounts

 

$

1,220

 

 

$

117

 

 

$

(1,019

)

 

$

318

 

2021

 

 

 

 

 

 

 

 

 

 

 

 

Deferred tax valuation allowance

 

$

66,819

 

 

$

7,812

 

 

$

 

 

$

74,631

 

Allowance for doubtful accounts

 

$

1,634

 

 

$

508

 

 

$

(922

)

 

$

1,220

 

 Balance atCharged to Balance at
 beginning ofcosts and end of
(In thousands)yearexpensesDeductionsyear
2016    
Deferred tax valuation allowance$76,420
$1,426
$
$77,846
Allowance for doubtful accounts$888
$942
$(1,213)$617
2015    
Deferred tax valuation allowance$73,014
$3,406
$
$76,420
Allowance for doubtful accounts$1,101
$1,219
$(1,432)$888
2014    
Deferred tax valuation allowance$73,595
$
$(581)$73,014
Allowance for doubtful accounts$720
$453
$(72)$1,101


63


Item 9. Change in and Disagreements WithAccountants on Accounting and FinancialDisclosures.


None.


Item 9A. Controls and Procedures.


Evaluation of Disclosure Controls and Procedures



Our management, with the participation of our Chief Executive Officer (“CEO”) and, Chief Financial Officer (“CFO”) and Corporate Controller and Treasurer, as Principal Accounting Officer (“PAO”), evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on that evaluation, the CEO, CFO, and CFOPAO concluded that our disclosure controls and procedures as of the end of the period covered by this report are effective to ensure that information required to be disclosed by us in reports filed under the Exchange Act of 1934 is (i) recorded, processed, summarized, and reported within the time periods specified in the SEC's rules and forms and (ii) is accumulated and communicated to our management, including the CEO, CFO, and CFO,PAO, as appropriate to allow for timely decisions regarding required disclosure. A controls system cannot provide absolute assurance, however, that the objectives of the controls system are met, and no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within a company have been detected.

Management's Report on Internal Control Over Financial Reporting



The management of Agilysys, under the supervision of the CEO, CFO, and CFO,PAO, is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rules 13a-15(f) and 15d-15(f). Under the supervision of our CEO, CFO, and CFO,PAO, management conducted an evaluation of the effectiveness of our internal control over financial reporting as of March 31, 20162023 based on the framework in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). Based on thatthe evaluation, management concluded that Agilysys maintained effective internal control over financial reporting as of March 31, 2016.

2023.

Grant Thornton LLP, our independent registered public accounting firm, issued their report regarding Agilysys' internal control over financial reporting as of March 31, 2016,2023, which is included elsewhere in this annual report.



Change in Internal Control over Financial Reporting



In response to the previously disclosed fiscal year 2015 material weakness existing as of March 31, 2015 and December 31, 2015 relating to the valuation of indefinite-lived intangible assets and capitalized software assets, management implemented new controls around the annual review of significant assumptions used

No changes in the valuation which included designing, documenting and retaining sufficient evidence of detailed assumptions at the appropriate level of precision.

In response to the previously disclosed fiscal year 2016 material weakness existing as of December 31, 2015 relating to out of quarter adjustments, management has realized the full benefit of organizational changes implemented during the year that served to streamline


roles and enhance the precision and timely execution of review controls in areas that require complex manual calculations or complex accounting matters.
As a result of the remediation activities in place as of March 31, 2016, management has remediated the above referenced material weaknesses and, as set forth above, concluded that Agilysys maintained effectiveour internal control over financial reporting asoccurred during the last quarter of March 31, 2016.

fiscal 2023 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Inherent Limitations on Effectiveness of Controls

Our management, including our CEO, CFO, and PAO, does not expect that our disclosure controls or our internal control over financial reporting will prevent or detect all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system will be achieved. Further, the design of a control system must reflect the impact of resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the possibility that judgments in decision-making can be faulty, and that breakdowns can occur because of simple errors. Additionally, controls can be circumvented by individual acts, by collusion of two or more people, or by management override of the controls. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all possible conditions. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies or procedures. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

Item 9B. Other Information

None.



Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Not applicable.

64


Part III


Item 10. Directors, Executive Officers andCorporate Governance.


Information required by this Item as to the Directors of Agilysys, Executive Officers, the Audit Committee, Agilysys' Code of Business Conduct, and the procedures by which shareholders may recommend nominations appearing under the headings “Election of Directors,” “Executive Officers” and “Corporate Governance” in our Proxy Statement to be used in connection with Agilysys' 20162023 Annual Meeting of Shareholders (the “2016“2023 Proxy Statement”) is incorporated herein by reference. Information with respect to compliance with Section 16(a) of the Securities Exchange Act of 1934 by our Directors, executive officers, and holders of more than five percent of Agilysys' equity securities will be set forth in the 20162023 Proxy Statement under the heading “Section 16 (a)16(a) Beneficial Ownership Reporting Compliance.”


We adopted a Code of Business Conduct that applies to all Directors and employees of Agilysys, including the Chief Executive Officer and Chief Financial Officer. The Code is available on our website at http://www.agilysys.com.


Item 11. Executive Compensation.


The information required by this Item is set forth in our 20162023 Proxy Statement under the headings, “Executive Compensation,” “Director Compensation,” “Compensation Committee Report,” and “Corporate Governance,” which is incorporated herein by reference.


Item 12. Security Ownership of CertainBeneficial Owners and Management and RelatedShareholder Matters.


The information required by this Item is set forth in our 20162023 Proxy Statement under the headings “Beneficial Ownership of Common Shares,” and “Equity Compensation Plan Information,” which information is incorporated herein by reference.



The information required by this item is set forth in our 20162023 Proxy Statement under the headings “Corporate Governance” and “Related Person Transactions,” which information is incorporated herein by reference.


Item 14. Principal Accountant Fees andServices.


The information required by this Item is set forth in our 20162023 Proxy Statement under the heading “Ratification of Appointment of Independent Registered Public Accounting Firm,” which information is incorporated herein by reference.




65


PART IV


Item 15. Exhibits and Financial StatementSchedules.


(a)(1) Financial statements. The following consolidated financial statements are included herein and are incorporated by reference in Part II, Item 8 of this Annual Report:


Report of Grant Thornton LLP, Independent Registered Public Accounting Firm


Report of PricewaterhouseCoopers, LLP, Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of March 31, 20162023 and 2015


2022

Consolidated Statements of Operations for the years ended March 31, 2016, 2015,2023, 2022, and 2014


2021

Consolidated Statements of Comprehensive LossIncome (Loss) for the years ended March 31, 2016, 2015,2023, 2022, and 2014


2021

Consolidated Statements of Cash Flows for the years ended March 31, 2016, 2015,2023, 2022, and 2014


2021

Consolidated Statements of Shareholders' Equity for the years ended March 31, 2016, 2015,2023, 2022, and 2014


2021

Notes to Consolidated Financial Statements


(a)(2) Financial statement schedule. The following financial statement schedule is included herein and is incorporated by reference in Part II, Item 8 of this Annual Report:


Schedule II - Valuation and Qualifying Accounts


All other schedules have been omitted since they are not applicable or the required information is included in the consolidated financial statements or notes thereto.


(a)(3) Exhibits. Exhibits included herein and those incorporated by reference are listed in the Exhibit Index of this Annual Report.






Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, Agilysys, Inc. has duly caused this Annual Report on

Item 16. Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Cincinnati, State of Ohio, on June 10, 2016.


AGILYSYS, INC.

/s/  James H. Dennedy
James H. Dennedy
President, Chief Executive Officer and Director

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated as of June 10, 2016.

Summary.

None.

66


Agilysys, Inc.

Exhibit Index

Signature

Title

/s/ James H. Dennedy

Exhibit No.

President, Chief Executive Officer and Director

Description

James H. Dennedy

(Principal Executive Officer)

2.1

Plan of Conversion of Agilysys, Inc., an Ohio corporation into Agilysys, Inc., a Delaware corporation, which is incorporated by reference to Exhibit 2.1 to Agilysys, Inc.’s Current Report on Form 8-K filed February 9, 2022 (File No. 000-05734).

/s/ Janine K. Seebeck

Senior Vice President, Chief Financial Officer,

Janine K. Seebeck

3.1

and Treasurer
(Principal Financial Officer)
/s/ Michael A. KaufmannChairman and Director
Michael A. Kaufmann
/s/ Keith M. KolerusVice Chairman and Director
Keith M. Kolerus
/s/ Donald A. ColvinDirector
Donald A. Colvin
/s/ Gerald C. JonesDirector
Gerald C. Jones
/s/ John MutchDirector
John Mutch
/s/ Melvin L. KeatingDirector
Melvin L. Keating



79





Agilysys, Inc.
Exhibit Index

Exhibit No.Description
3(a)

Amended Ohio Articles of Incorporation of Agilysys, Inc., which is incorporated by reference to Exhibit 3(a)3.1 to Agilysys, Inc.'s Quarterly’s Amendment to Annual Report on Form 10-Q for the quarter ended June 30, 201110-K/A filed July 29, 2020 (File No. 000-05734).

3(b)

3.2

Amended Ohio Code of Regulations of Agilysys, Inc., which is incorporated by reference to Exhibit 3(ii)3.1 to Agilysys, Inc.'s’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2020 (File No. 000-05734).

3.3

Delaware Certificate of Conversion of Agilysys, Inc., which is incorporated by reference to Exhibit 3.1 to Agilysys, Inc.’s Current Report on Form 8-K filed January 31, 2012February 9, 2022 (File No. 000-05734).

*10(a)

3.4

Delaware Certificate of Incorporation of Agilysys, Inc., which is incorporated by reference to Exhibit 3.2 to Agilysys, Inc.’s Current Report on Form 8-K filed February 9, 2022 (File No. 000-05734).

3.5

Delaware Certificate of Designation of 5.25% Convertible Preferred Stock of Agilysys, Inc., which is incorporated by reference to Exhibit 3.3 to Agilysys, Inc.’s Current Report on Form 8-K filed February 9, 2022 (File No. 000-05734).

3.6

Delaware Bylaws of Agilysys, Inc., which is incorporated by reference to Exhibit 3.4 to Agilysys, Inc.’s Current Report on Form 8-K filed February 9, 2022 (File No. 000-05734).

3.7

Ohio Certificate of Conversion of Agilysys, Inc., which is incorporated by reference to Exhibit 3.5 to Agilysys, Inc.’s Current Report on Form 8-K filed February 9, 2022 (File No. 000-05734).

4

Description of Registrant’s Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934, which is incorporated by reference to Exhibit 4.1 to Agilysys, Inc.'s Amendment to Annual Report on Form 10-K/A filed July 29, 2020 (File No. 000-05734).

*10.1

The Company's Annual Incentive Plan, which is incorporated herein by reference to Exhibit 10(b) to Agilysys, Inc.'s Definitive Proxy Statement on Schedule 14A filed June 28, 2011 (File No. 000-05734).

*10(b)

Pioneer-Standard Electronics,

*10.2

Form of Ohio Indemnification Agreement entered into by and between Agilysys, Inc. Supplemental Executive Retirement Plan,and each of its Directors, which is incorporated herein by reference to Exhibit 10(o)10(e) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 20002018 (File No. 000-05734).

*10(c)

Pioneer-Standard Electronics, Inc. Benefit Equalization Plan, which is incorporated herein by reference to Exhibit 10(p) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 2000 (File No. 000-05734).

*10(d)10.3

Amendment to the Pioneer-Standard Electronics, Inc. Supplemental Executive Retirement Plan dated January 29, 2002, which is incorporated herein by reference to Exhibit 10(x) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 2002 (File No. 000-05734).
*10(e)

Forms of Amended and Restated Indemnification Agreement entered into by and between Agilysys, Inc. and each of its Directors and Executive Officers, which are incorporated herein by reference to Exhibit 99(b) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 1994 (File No. 000-05734).
*10(f)Agilysys, Inc. 2006 Stock Incentive Plan, as Amended and Restated Effective May 20, 2010, which is incorporated herein by reference to Exhibit 10(mm) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 2010 (File No. 000-05734).
*10(g)

Agilysys, Inc. 2011 Stock Incentive Plan, which is incorporated herein by reference to Exhibit 10(a) to Agilysys, Inc.'s Definitive Proxy Statement on Schedule 14A filed June 28, 2011 (File No. 000-05734).

*10(h)

*10.4

Agilysys, Inc. 2016 Stock Incentive Plan, which is incorporated herein by reference to Appendix B to Agilysys, Inc.'s Definitive Proxy Statement on Schedule 14A filed August 15, 2016 (File No. 000-05734).

*10.5

Form of Stock Appreciation Right Agreement under the Agilysys, Inc. 2016 Stock Incentive Plan, which is incorporated herein by reference to Exhibit 10(pp) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 2010 (File No. 000-05734).

*10(i)Form of Directors Restricted Stock Award Agreement, which is incorporated herein by reference to Exhibit 10(qq) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 2010 (File No. 000-05734).
*10(j)Form of Restricted Stock Award Agreement, which is incorporated herein by reference to Exhibit 10(c)10.3 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended September 30, 20102018 (File No. 000-05734).

10(k)

*10.6

Form of Directors Restricted Stock and Asset PurchaseAward Agreement amongunder the Agilysys, Inc., Agilysys Technology Solutions Group, LLC, OnX Acquisition LLC and OnX Enterprise Solutions Limited, dated as of May 28, 2011, 2016 Stock Incentive Plan, which is incorporated herein by reference to Exhibit 2.110.1 to Agilysys, Inc.'s CurrentQuarterly Report on Form 8-K filed May 31, 201110-Q for the quarter ended September 30, 2018 (File No. 000-05734).

*10(l)

Amendment to

*10.7

Form of Restricted Stock Award Agreement under the Agilysys, Inc. Supplemental Executive Retirement2016 Stock Incentive Plan, effective March 25, 2011, which is incorporated herein by reference to Exhibit 10(cc)10.2 to Agilysys, Inc.'s AnnualQuarterly Report on Form 10-K10-Q for the yearquarter ended March 31, 2011September 30, 2018 (File No. 000-05734).

*10(m)

Amendment to the Agilysys, Inc. Benefits Equalization Plan, effective March 31, 2011, which is incorporated by reference to Exhibit 10(dd) to Agilysys, Inc.'s Annual Report on Form 10-K for the year ended March 31, 2011 (File No. 000-05734).

*10(n)10.8

Form of Executive Employment Agreement, which is incorporated herein by reference to Exhibit 10.1 to Agilysys, Inc.'s Current Report on Form 18-k8-K filed July 23, 2014January 31, 2018 (File No. 000-05734).

10(o)

Asset Purchase

*10.9

Employment Agreement dated February 10, 2020 by and between Agilysys, Inc. and Kyrus Solutions, Inc., dated May 31, 2013,Ramesh Srinivasan, which is incorporated by reference to Exhibit 1.0110.1 to Agilysys, Inc.’s Current Report on Form 8-K filed February 13, 2020 (File No. 000-05734).

67


*10.10

SSAR Agreement dated January 3, 2017, by and between Agilysys, Inc. and Ramesh Srinivasan, which is incorporated herein by reference to Exhibit 10(s) to Agilysys, Inc.'s. Annual Report on Form 10-K for the year ended March 31, 2017 (File No. 000-05734).

*10.11

SSAR Agreement dated February 10, 2020, by and between Agilysys, Inc. and Ramesh Srinivasan, which is incorporated by reference to Exhibit 10.11 to Agilysys, Inc.'s Amendment to Annual Report on Form 10-K/A filed July 29, 2020 (File No. 000-05734).

*10.12

Agilysys, Inc. 2020 Equity Incentive Plan, which is incorporated by reference to Exhibit 10.1 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended December 31, 2020 (File No. 000-05734).

*10.13

Agilysys, Inc. Employee Stock Purchase Plan, which is incorporated by reference to Exhibit 10.2 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended December 31, 2020 (File No. 000-05734).

*10.14

Form of SARs Award Agreement (Time Vesting), which is incorporated by reference to Exhibit 10.3 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended December 31, 2020 (File No. 000-05734).

*10.15

Form SARs Award Agreement (Performance Vesting), which is incorporated by reference to Exhibit 10.4 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended December 31, 2020 (File No. 000-05734).

*10.16

Form of Restricted Stock Award Agreement, which is incorporated by reference to Exhibit 10.5 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended December 31, 2020 (File No. 000-05734).

*10.17

Form of Restricted Stock Award Agreement for Non-Employee Directors, which is incorporated by reference to Exhibit 10.6 to Agilysys, Inc.'s Quarterly Report on Form 10-Q for the quarter ended December 31, 2020 (File No. 000-05734).

*10.18

Investment Agreement, dated May 11, 2020, by and between Agilysys, Inc. and MAK Capital One L.L.C., which is incorporated by reference to Exhibit 10.1 to Agilysys, Inc.'s Current Report on Form 8-K filed June 4, 2013May 13, 2020 (File No. 000-05734).

*10.19

Registration Rights Agreement, dated May 22, 2020, by and among Agilysys, Inc., MAK Capital Fund L.P. and MAK Capital Distressed Debt Fund I, LP, which is incorporated by reference to Exhibit 10.1 to Agilysys, Inc.'s Current Report on Form 8-K filed May 26, 2020 (File No. 000-05734).

*10.20

Form of Delaware Indemnification Agreement entered into by and between Agilysys, Inc. and each of its Directors and Officers, which is incorporated by reference to Exhibit 10.1 to Agilysys, Inc.’s Current Report on Form 8-K filed February 9, 2022 (File No. 000-05734).

*10.21

Employment Agreement dated March 10, 2023, by and between Agilysys, Inc. and Ramesh Srinivasan, which is incorporated by reference to Exhibit 10.1 To Agilysys, Inc.'s Current Report on Form 8-K filed March 14, 2023.

*10.22

Form of Restricted Stock Unit Award Agreement for Ramesh Srinivasan, which is incorporated by reference to Exhibit 10.2 to Agilysys, Inc.'s Current Report on Form 8-K filed March 14, 2023.

**21

Subsidiaries of the Registrant.

**23.1

Consent of Independent Registered Public Accounting Firm.

**23.2

Consent of Independent Registered Public Accounting Firm.

**24.1

Power of Attorney.

**31.1

Certification of Chief Executive Officer Pursuant to Section 302 of Sarbanes-Oxley Act of 2002.

**31.2

Certification of Chief Financial Officer Pursuant to Section 302 of Sarbanes-Oxley Act of 2002.

**32.131.3

Certification of Corporate Controller and Treasurer Pursuant to Section 302 of Sarbanes-Oxley Act of 2002.

**32

Certification of Chief Executive Officer, PursuantChief Financial Officer and Corporate Controller and Treasurer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002.

**32.2

Certification of Chief Financial Officer Pursuant to Section 906 of Sarbanes-Oxley Act of 2002.

101.INS

Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because XBRL tags are embedded within the Inline XBRL document.

101.SCH

Inline XBRL Taxonomy Extension Schema Document

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document


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101

101.PRE

The following materials from our annual report on Form 10-K for the year ended March 31, 2016, formatted in

Inline XBRL (Extensible Business Reporting Language): (i) Consolidated Balance Sheets at March 31, 2016 and 2015, (ii) Consolidated Statements of Operations for the twelve months ended March 31, 2016, 2015 and 2014, (iii) Consolidated Statements of Comprehensive Income (Loss) for the twelve months ended March 31, 2016, 2015 and 2014, (iv) Consolidated Statements of Cash Flows for the twelve months ended March 31, 2016, 2015 and 2014, and (v) Notes to the Consolidated Financial Statements for the twelve months ended March 31, 2016.Taxonomy Extension Presentation Linkbase Document

*

104

Cover Page Interactive Data File (embedded within the Inline XBRL document)

*

Denotes a management contract or compensatory plan or arrangement.

**

Filed herewith




81

69


Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Alpharetta, State of Georgia, on May 19, 2023.

AGILYSYS, INC.

/s/ Ramesh Srinivasan

Ramesh Srinivasan

President, Chief Executive Officer and Director

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated on May 19, 2023.

Signature

Title

/s/ Ramesh Srinivasan

President, Chief Executive Officer and Director

Ramesh Srinivasan

(Principal Executive Officer)

/s/ William David Wood III

Chief Financial Officer,

William David Wood III

(Principal Financial Officer)

/s/ Chris J. Robertson

Corporate Controller and Treasurer

Chris J. Robertson

(Principal Accounting Officer)

/s/ Michael A. Kaufman

Chairman and Director

Michael A. Kaufman

/s/ Donald A. Colvin

Director

Donald A. Colvin

/s/ Gerald C. Jones

Director

Gerald C. Jones

/s/ John Mutch

Director

John Mutch

/s/ Melvin L. Keating

Director

Melvin L. Keating

/s/ Dana Jones

Director

Dana Jones

70