UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the fiscal year ended October 30, 201628, 2018
  
oTRANSITION REPORT PURSUANT TO SECTION 13 OF 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the transition period from              to             .
Commission File Number: 001-09232
VOLT INFORMATION SCIENCES, INC.
(Exact name of registrant as specified in its charter)
 
New York 13-5658129
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer Identification No.)
1133 Avenue of the Americas, New York,50 Charles Lindbergh Boulevard, Uniondale, New York 1003611553
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code:
(212) 704-2400(516) 228-6700
Securities Registered Pursuant to Section 12(b) of the Act:
 
Title of each class Name of each exchange on which registered
Common Stock $0.10 Par Value NYSE MKT LLCAMERICAN
Securities Registered Pursuant to Section 12(g) of the Act:
(Title of class)
 
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes      No  x
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes      No  x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.  Yes x   No  
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes x    No  
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.      o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer” andfiler,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer o
  
Accelerated filer xo
  
Non-accelerated filer ox
  
Smaller reporting company x
Emerging growth company o
    
(Do not check if a smaller            
reporting company)            
  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes      No  x
As of May 1, 2016,April 27, 2018, there were 20,832,50321,035,503 shares of common stock outstanding. The aggregate market value of the voting and non-voting common stock held by non-affiliates as of May 1, 2016April 27, 2018 was $75,541,746,$43,665,518, calculated by using the closing price of the common stock on such date on the NYSE MKTAMERICAN market of $7.51.$2.70.
As of January 6, 2017,4, 2019, there were 20,917,50021,191,030 shares of common stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s Definitive Proxy Statement to be filed for its 20172019 Annual Meeting of Shareholders are incorporated by reference into Part III of this report to the extent stated herein.

 


VOLT INFORMATION SCIENCES, INC.
ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED OCTOBER 30, 201628, 2018
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CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
Certain statements contained in this report are “forward-looking” statements within the meaning of that term in Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements include statements that reflect the current views of our senior management with respect to our financial performance and future events of our business and industry in general. The terms “expect,” “intend,” “plan,” “believe,” “project,” “forecast,” “estimate,” “may,” “should,” “anticipate” and similar statements of a future or forward-looking nature identify forward-looking statements. Forward-looking statements address matters that involve risks and uncertainties. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these forward-looking statements. We believe that these factors include, but are not limited to, the following:
 
competition within the staffing industry which has few significant barriers to entry;
weak economic and uncertain business conditions;
failure to comply with restrictive financial covenants;
inability to renew our Financing Program or obtain a suitable replacement financing arrangement;
failureinability to implement strategic information technology projects;execute successfully on our business strategies or achieve the intended results;
cyber-attacks or the improper disclosure of sensitive or confidential employee or customer data;
employment-related claims, client-indemnificationindemnification claims and other claims from clients and third parties;
litigation costs;
improper disclosurethe loss of sensitive or confidential employee or customer data;major customers;
inability to maintain effective internal controls over financial reporting;
new andor increased government regulation, employment costs and taxes;
foreign currency fluctuations and other global business risks;
fluctuations in interest rates and turmoil in the financial markets;
contracts either providewith no minimum purchase requirements, or are cancellable during the term or both;
the loss of major customers;
inability to attract and maintain quality personnel;
inability to implement new business initiatives;
failure to keep pace with rapid changes in technology;
lossvulnerability of information technology systems to damage, interruption and cyber-attacks;
inability to attract and retain high quality personnel and members of management;
inability to retain acceptable insurance coverage limits at a commercially reasonable cost and terms;
unexpected changes in workers' compensation and other insurance plans;
information technology systems are vulnerable to damage and interruption;
health care reform and future changes to it;
impairment charges relating to our goodwill and long-lived assets;
volatility of stock price and related ability of investors to resell their shares at or above the purchase price;
significant percentage of common stock owned by a limited number of shareholders and their ability to exercise significant influence over the Company;
potential proxy contest for the election of directors at our annual meeting; and
New York State law and our Articles of Incorporation and By-laws contain provisions that could make a takeover of the Company more difficult.

The foregoing factors should not be construed as exhaustive and should be read together with the other cautionary statements included in this report, including under the caption “Risk Factors” in Item 1A of this report. There can be no assurance that we have correctly identified and appropriately assessed all factors affecting our business. Additional risks and uncertainties not presently known to us or that we currently believe to be immaterial also may adversely impact us. If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. Readers should not place undue reliance on any forward-looking statements contained in this report, which speak only as of the date of this report. We undertake no obligation to update any forward-looking statements after the date of this report to conform such statements to actual results or to changes in our expectations.


PART I
 
ITEM 1.BUSINESS
Volt Information Sciences, Inc. (the “Company” or “Volt”) is a global provider of staffing services (traditional time and materials-based as well as project-based) and information technology infrastructure services.. Our staffing services consist of workforce solutions that include providing contingent workers, personnel recruitment services, and managed staffing services programs supporting primarily administrative and light industrial professional administration,(“commercial”) as well as technical, information technology and engineering (“professional”) positions. Our technology outsourcing services provide pre- and post- production development support, testing, and customer support to companies in the mobile, gaming, and technology devices industries. Our managed service programs consist of(“MSP”) involves managing the procurement and on-boarding of contingent workers from multiple providers. Our customer care solutions business specializes in serving as an extension of our customers' consumer relationships and processes including collaborating with customers, from help desk inquiries to advanced technical support. We also provided quality assurance services through the date of sale of this business in October 2017. In addition, through the date of the sale of Maintech in March 2017, we provided information technology infrastructure services. Our information technology infrastructure services provideprovided server, storage, network and desktop IT hardware maintenance, data center and network monitoring and operations. Our complementary businesses offer customized talent, technology and consulting solutions to a diverse client base. Volt services global industries including aerospace, automotive, banking and finance, consumer electronics, information technology, insurance, life sciences, manufacturing, media and entertainment, pharmaceutical, software, telecommunications, transportation, and utilities.
The Company was incorporated in New York in 1957. Unless the context otherwise requires, throughout this report, the words “Volt,” “the Company,” “we,” “us” and “our” refer to Volt Information Sciences, Inc. and its consolidated subsidiaries.
Geographic Regions and Segments:Segments
Volt operates in approximately 10085 locations, worldwide, with approximately 86%88% of our revenues generated in the United States where we have employees in nearly all 50 states. Our principal non-U.S. markets include Europe, Canada Europe and several Asia Pacific locations. Our global footprint enables us to deliver consistent quality to our large strategic customers that require an established international presence.
During fiscal 2016, we evaluated our reportable segment structure based on our new management organization and the changes implemented in connection with our new business strategies, including the initiatives to exit non-strategic and non-core operations.
As a result of this assessment, we nowWe report our activitiessegment information in threeaccordance with the provisions of the Financial Accounting Standards Board Accounting Standards Codification 280, Segment Reporting (“ASC 280”). See Note 19, “Segment Disclosures” for further information.

During the fourth quarter of fiscal 2018, in accordance with ASC 280, the Company determined that its North American Managed Service Program (“MSP”) business meets the criteria to be presented as a reportable segment. To provide period over period comparability, the Company has recast the prior period North American MSP segment data to conform to the current presentation. This change did not have any impact on the consolidated financial results for any period presented.

Our current reportable segments and an “Other” category:
are (i) North American Staffing,
(ii) International Staffing
Technology Outsourcing Services and Solutions; and
Corporate and Other
(iii) North American MSP. All other business activities that do not meet the criteria to be reportable segments are aggregated with corporate services in the Corporate and Other category. Our new reportable segments have been determined in accordance with our internal management structure, which is based on operating activities. We evaluate business performance based upon several metrics, primarily using profitable revenue growth and segment operating income as the primaryrelevant financial measures. We believe segment operating income provides management and investors a measure to analyze operating performance of each business segment against historical and competitors’ data, although historical results, including operating income, may not be indicative of future results as operating income is highly contingent on many factors including the state of the economy, competitive conditions and customer preferences. There has been no change in our total consolidated financial condition or results of operations previously reported as a result of the change in our reportable segments.
We allocate all support related costs to the operating segments except for costs not directly relating to our operating activities such as corporate-wide general and administrative costs and fees related to restatement, investigations and remediation that were completed during fiscal 2014.costs. These costs are not allocated to individual operating segments because doing so would not enhance the understanding of segment operating performance and such costs are not used by management to measure segment performance.
We report our segment information in accordance with the provisions of Financial Accounting Standards Board Accounting Standards Codification Topic 280, “Segment Reporting,” (“FASB ASC Topic 280”). See Note 20, “Segment Disclosures” for further information.

Description of the Reportable Segments and Corporate and Other Category
North American and International Staffing Segments
Our two staffing services segments provide workforce management expertise through locations in North America, Europe and several Asia Pacific locations. We deliver a broad spectrum of contingent staffing, direct placement, recruitment process outsourcing (RPO), staffing management, and other employment services. Our contingent workers are placed on assignment with our customers in a broad range of occupations including manufacturing, assembly, warehousing, industrial, information technology, engineering, pharmaceutical, administrative, call center, accounting and finance.

Our contingent staffing services are provided for varying periods of time to companies and other organizations (including government agencies) ranging from smaller retail accounts that may require ten or fewer contingent workers at a time to large strategic accounts that require as many as several thousand contingent workers at a time. Our large strategic accounts typically enter into longer term procurement agreements with us resulting in lower direct margins compared to our retail accounts.
Within our staffing services segments, we refer to customers that require multi-location, coordinated account management and service delivery in multiple skill sets as strategic or national customers, while our retail customers are primarily in a single location with sales and delivery handled primarily from a geographically local team and with relatively few headcount on assignment in one or two skill sets. We provide traditional staffing services for which we are paid predominantly on a time and materials basis and providebasis. The contingent staff that we provide often work under the supervision of our customers.
Volt’s contingent staffing services enable customers to easily scale their workforce to meet changing business conditions, complete a specific project, secure the services of a specialist on an as-needed basis, substitute for regular employees during vacation or other temporary absences, staff high turnover positions, or meet seasonal peaks in workforce needs. When requested, we also provide Volt personnel at the customer’s location to coordinate and manage contingent workers. Many customers rely on Volt’s staffing services as a strategic element of their overall workforce, allowing them to more efficiently meet their fluctuating staffing requirements.
Contingent workers are recruited through proprietary internet recruiting sites, independent web-based job search companies, and social networking talent communities through which we build and maintain proprietary databases of candidates from which we can fill current and future customer needs. ContingentThe majority of contingent workers become Volt employees during the period of their assignment and we are responsible for the payment of wages, payroll taxes, workers’ compensation insurance, unemployment insurance and other benefits. Customers will sometimes hire Volt’s contingent workers as their own employees after a period of time, for which we usually receive a fee.
We also provide recruitment and direct placement services of specialists in the accounting, finance, administrative, call center, engineering, information technology, pharmaceutical, manufacturing, assembly and industrial support disciplines. These services are primarily provided on a contingency basis with fees earned only if our customers ultimately hire the candidates.
Technology Outsourcing Services and SolutionsNorth American MSP Segment
Our Technology Outsourcing Services and Solutions segment provides quality assurance, business intelligence and analytics and customer service support for companies in a variety of industries. Our global, integrated pre- and post-production services and call center solutions deliver end-to-end value for a range of consumer-facing technology companies, whose products include hardware, software, games, mobile products, and wearable devices.
We partner with companies of all sizes to get better products to market faster and deliver exceptional support for every stage of the product lifecycle. Our scalable services are customized to the way our clients work and provide the flexibility and expertise to improve operational agility, efficiency, and productivity.
Quality Assurance - Our services assist in ensuring our customers’ product performs as designed. These services extend to game, hardware, software, consumer product and mobile product and service offerings. 
Business Intelligence and Analytics - We assist our customers in making informed business decisions through implementing quality assurance methodologies, which when combined with visibility of our customers’ data allows us to reduce inefficiencies and optimize our customers’ business.
Customer Care - We specialize in serving as an extension and collaborating with our customers, from help desk inquiries to advanced technical support, while maintaining the consumer relationships our customers have developed.
Software Development - We assist our customers in architecture assessments, solution design, and development of their custom web, mobile applications and enterprise solutions.

Corporate and Other Category
Our Corporate and Other category consists of our North American managed service programs (“MSP”) business, information technology infrastructure services business, corporate services, telecommunication infrastructure and security services business, remote hire services business in India, staffing business in Uruguay as well as our Uruguayan telephone directory publishing and printing business. We sold our telephone directory publishing and printing business during the third quarter of fiscal 2015 and we sold substantially all of the assets of our telecommunication infrastructure and security services business during the fourth quarter of fiscal 2015. During the first quarter of fiscal 2016, we sold our staffing business in Uruguay.
Our MSP businesssegment consists of managing the procurement and on-boarding of contingent workers and a broad range of specialized solutions that includes managing suppliers and providing sourcing and recruiting support, statement of work management, supplier performance measurement, optimization and analysis, benchmarking of spend demographics and market rate analysis, consolidated customer billing, and supplier payment management. The workforce placed on assignment through our MSPs is usually provided by third-party staffing providers (“associate vendors”) or through our own staffing services. In most cases, we are only required to pay associate vendors after we receive payment from our customer. WeOur staffing services businesses also act as a subcontractor or associate vendor to other national providers in their MSPs. Our MSPs are typically administered through the use of vendor management system software (“VMS”) licensed from various VMS providers.
In addition, we offer and provideour North American MSP segment provides payroll service solutions as well as recruitment process outsourcing (RPO) for our customers. With our payroll service solution (also known as referred services), the customer refers an individual to us, we employ the individual, and the individual works on an assignment for the customer at the customer’s worksite. We manage and administer the individual’s payroll, payroll taxes, workers’ compensation, and benefits.
Corporate and Other Category
Our Corporate and Other category consists of our customer care solutions, corporate services, remote hire services business in India, as well as our quality assurance services and information technology infrastructure services business in prior years. We sold our information technology infrastructure business providesduring the second quarter of fiscal 2017 and the quality assurance business during the fourth quarter of fiscal 2017.
Our customer care solutions business specializes in serving as an extension of our customers' relationships and processes including collaborating with customers, from help desk inquiries to advanced technical support.
Our corporate services provide entity-wide general and administrative functions that support all of our segments.
Our remote hire services in India provide skilled resources, technical infrastructure, and management for various areas including software development, engineering, web design, technical support, call center operations, sales and marketing, customer service, research, and back-office accounting and administration.
Through the date of sale of Maintech in March 2017, our information technology infrastructure business provided IT hardware maintenance services on major brands of server, storage, network and desktop products to Fortune 1000 companies. Other

services provided include remote monitoring for corporate data centers and networks, and planning, migration and support services for clients seeking to migrate to a cloud environment. We deliverdelivered our services across the United States and in major business centers globally and sellsold these services directly to corporate customers and through value-added resellers, partners and other resellers. Our target markets includeincluded financial services, telecommunications and aerospace. This
Through the date of sale in October 2017, our quality assurance services assisted in ensuring our customers’ products perform as designed. These services extended to game, hardware, software, consumer product and mobile product and service offerings. We also provided business has been classified as held for sale.
Our corporateintelligence and analytics services provide entity-wide general and administrative functions that support allby assisting our customers in making informed business decisions through implementing quality assurance methodologies, which when combined with visibility of our segments.
Our remote hire services in India provides skilled manpower resources, infrastructure,customers’ data allowed us to reduce inefficiencies and management for various practice areas including software development, engineering, web design, technical support, call center operations, sales and marketing, customer service, research, and back-office accounting and administration. 
Our telecommunication infrastructure and security services business was an integrator of enterprise, location and metropolitan security, voice and data systems for Fortune 500 companies, critical infrastructure and telecommunications companies and government entities across the United States. We sold substantially all of the assets of this business during the fourth quarter of fiscal 2015.
Our telephone directory publishing and printing business published directories in Uruguay including telephone directories, directories for publishers in other countries, and commercial books, magazines, periodicals and advertising material. This business was sold during the third quarter of fiscal 2015.optimize our customers’ business.

Business Strategy
Strengthen the Foundation
Fiscal 2017 and 2016 was a year where we continued to advancewere years focused on strengthening our strategic plan aimed to getfoundation by simplifying our business to return to profitable growth. As we implement our strategic plan, we continue tocorporate structure, streamlining operational focus, on three key elements: enhancingstrengthening our balance sheet and improving our cost structure and margins, and achieving top-line growth.financial flexibility.
Enhancing our Balance Sheet
The first key element of our strategic plan is to enhance our balance sheet.
DuringWe successfully monetized non-strategic company-owned real estate in fiscal 2016 and 2015, we sold our staffing businessquality assurance and our information technology infrastructure businesses in Uruguay, our Computer Systems segment, the telephone directory publishing and printing business in Uruguay, and we exited our telecommunication infrastructure and security services government solutions business. Each of these businesses had significantly different risk and return profiles than our core staffing services. Although these transactions netted nominal proceeds, the operations of these businesses were either break-even or generating operating losses.fiscal 2017. These divestitures also enabled the Company’s managementus to strengthen our liquidity position, simplify our corporate structure and streamline operational focus resources on opportunities within our core staffing services where we believe we are better positioned to add value to the Company. Also as part of this strategic plan, we intend to sell our information technology infrastructure business (“Maintech”).business.

During this past year, we have strengthened Volt’s balance sheet and over the past several years we have improved our liquidity position, in large part through the divestiture of several non-core legacy assets, the successful monetization of non-strategic company-owned real estate and the reduction and refinancing of outstanding debt. In Januaryfiscal 2017, we amended and extended our Financing Program, which maintained the capacity at $160.0 million, while extending the term through January of 2018.
Improving our Cost Structure and Margins
The second key element of our strategic plan is to improve our cost structure and margins. We remain committed to delivering superior client service at a reasonable cost. We believe that building upon our established brands and reinforcing our strong customer relationships will position Volt to grow profitability and increase shareholder value. We are focused on increasing profitability through initiatives to increase revenues and improve margins, reduce operating expenses, provide superior delivery and expand profitable service offerings. We are pursuing these initiatives along with promoting a culture of disciplined execution to further expand our operating income. Key elements of our business strategy include:

increase our market share in our key customers and target market sectors;
provide superior delivery that will ultimately drive higher revenues at improved margins;
focus on core business offerings and on market sectors where we are profitable or that have long-term growth potential, and reduce or eliminate non-core, non-strategic business;
increase the percentage of our revenue represented by higher-margin business;
exit or reduce business levels in sectors or with customers where profitability or business terms are unfavorable;
consolidate financial and other administrative and support functions, implement process standardization, and use productivity metrics to drive more cost-effective performance; and
invest in new and efficient systems, sales and marketing infrastructure.
Our goal is to reduce complexity and identify and remove manual and redundant processes, while simplifying the organization, all with a focus on aligning our support infrastructure with the requirements of the business. We believe that the results of the above actions will ultimately drive higher revenues at improved margins.
We will continue to evaluate our individual businesses and service offerings as we seek to manage the balance between profitability and top-line growth. These assessments are being conducted in the context of our broader portfolio and our targeted risk and return profile. Businesses or service offerings that do not meet our investment parameters will be discontinued or divested. We believe that these actions will continue to improve our results as well as the consistency of our returns across our portfolio of businesses.
As part of our overall initiative to improve our cost structure and margins which we believe will ultimately drive efficiencies and profitability, we further reduced our headcount within both corporate services and our business units. Due to these actions and the implementation of other initiatives focused on creating efficiencies, we have significantly improved our cost structure during fiscal 2016. The improved cost structure and savings we have achieved have been partially offset in our results by the important investment in key new hires we made during the year to fortify our team. We have overcome significant cost headwinds and added numerous strong, talented people to our executive leadership, sales & marketing and IT teams.
We also believe our business with both existing and new clients has been impacted by out-of-date infrastructure and systems. In an effort to reduce our operating costs, increase our speed to market and increase operating efficiencies, we are nearing the deployment ofdeployed a new information technology system which encompasses our front and back officeback-office financial suite and IT tools that areis critical to our success and offer more functionality at a lower cost to the Company. This upgradeThese upgrades will mitigate potential operating risks from outdated software, reduce costs and improve operating efficiencies and it will support our front-end recruitment and placement capabilities as well as increase efficiencies in our back-office financial suite. Ultimately, these upgrades shouldcontinue to improve our time to market and competitiveness in sales delivery, which will support and enhance our future growth.
Achieving Top-Line Growth
The third key element of our strategic plan is to achieve top-line growth. We believe that the actions we took in fiscal 2016 and will take in fiscal 2017 will ultimately drive higher revenues. In addition, during fiscal 2017, we intendsignificantly reduced our outstanding debt by $47.1 million, or 48%, as compared to improve top-line growth by expandingdebt outstanding at the end of fiscal 2016. On January 25, 2018, we entered into a two-year $115.0 million accounts receivable securitization program with DZ Bank AG Deutsche Zentral-Genossenschafsbank (“DZ Bank”) which improved our businessdebt maturity profile, providing additional runway to execute our strategic plan.
Current Strategic Priorities
In fiscal 2018, we hired prominent staffing industry veterans to strengthen our sales leadership team with existing customersa focus on our new sales strategy to enhance financial performance and winning new profitable business.build a foundation for sustainable growth. This strategy includes the following priorities:
During fiscal 2016,
Organizational Design - To strengthen the focus on sales and delivery performance across a spectrum of service offerings for maximum competitive advantage, we made progress in bendingformed the revenue curveSpecialty Solutions Group, Strategic Solutions Group and Global Solutions Group. This design will allow Volt to drive top-line growth. Our continued strengths are our strong brand, our established capabilities in sourcingsteer its “go-to-market” strategy and performance based on a high quality contingent workforce, our longstanding relationships with our customers, and our talented team. Our focus continues to be increasing our revenue in more profitable verticals and expanding our share of customer engagements,specialized job segment view as well as ongoing improvements in thetransform its delivery of our staffing services.models to achieve dedicated focus, enhanced agility for customers’ needs and low-cost delivery benefits.

Business Optimization - Drive further efficiencies, productivity and cost savings by optimizing technology to drive performance through increased integration of available digital tools, reporting and processes and migrating from manual, customized processes to automated, standard processes. We also placed emphasisexpect these enhancements to yield meaningful cost savings, a portion of which can then be re-invested into important recruiting and candidate acquisition resources.

Delivery Excellence - Improve talent acquisition and delivery with a more focused, customized, agile delivery approach by integrating recruiting tools to increase our speed to match candidates and to mobilize data analytics to drive strategy around job postings and return on investments. This initiative will continue to emphasizeevolve based on building end-to-end customerthe needs of our clients, and as we continue to improve in attracting candidates in the market.

Growth and Expansion - Achieve revenue and margin growth with new and existing client relationships, by further enhancing our understanding of their needs and striving to anticipate and deliver the highest level of value-added service to our customers.
We are focused on developing a team that has both strong and deep experience and the leadership skills that are required to drive future growth of the business, which will be achieved by developing new workforce capabilities and a committed, diverse executive team.
We expect to see benefits from our newly restructured andthrough realigned sales and client facing organization. This includes the fortification ofdelivery efforts. We are re-establishing our sales team duringculture by realigning the second half of fiscal 2016sales teams based upon client buying patterns with an emphasis on building client relationships. To further incentivize growth within the addition of a significant amount of new talent at all levels. We have also completed the redesign of all our domestic compensation plans and compensation structure within our sales organization to reduce complexities and incentivize profitable growth. In regards to our compensation structure, compared to prior years, significantly more employees now have more of their compensation at risk and tied specifically to our revenue and operating income budget objectives. While this required a significant effort on behalf of our management and leadership teams, we feel these actions were necessary in drivingoverhauled our bonus plans to align with a pay-for-performance culture at Volt‘pay for performance’ structure and aligning our incentive structure with company-wide strategywe have introduced a higher level of visibility and metrics.accountability into the sales culture.
We believe the above factors will drive our top line growth and result in increased profitability.
Capital Allocation

In addition to our planned improvements in technology, weWe have prioritized our capital allocation strategy to strengthen our balance sheet and increase our competitiveness in the marketplace. The timing of these initiativescapital allocation priorities is highly dependent upon attaining the profitability objectives outlined in our plan and the cash flow resulting from the completion of our liquidity initiatives.plan. We also see this as an opportunity to demonstrate our ongoing commitment to Volt shareholders as we continue to execute on our plan and return to sustainable profitability. Our capital allocation strategy includes the following elements:

Maintaining appropriate levels of working capital. Our business requires a certain level of cash resources to efficiently execute operations. Consistent with similar companies in our industry and operational capabilities, we estimate this amount to be 1.5 to 2.0 times our weekly cash distributions on a global basis and must accommodate seasonality and cyclical trends;

Reinvesting in our business. We continue to execute on our company-wide initiative of disciplined reinvestment in our business including newinvesting in an experienced industry leadership team and in our sales and recruiting process, which are critical to drive profitable growth. We also continue to invest in our information technology systems, which will support our front-end recruitment and placement capabilities as well as increase efficiencies in our back-office financial suite. We are also investing in our salessuite; and recruiting process and resources, which is critical to drive profitable revenue growth;

Deleveraging our balance sheet. By lowering our debt level, we will strengthen our balance sheet, reduce interest costs and reduce risk going forward;

Returning capital to shareholders. Part of our strategy is to return capital to our shareholders when circumstances permit in connection with share buybacks through our existing share buyback program; and

Acquiring value-added businesses. Potentially in the longer-term, identifying, and when circumstances permit, acquiring companies which would be accretive to our operating income and that could leverage Volt's scale, infrastructure and capabilities. Strategic acquisitions could potentially strengthen Volt in certain industry verticals or in specific geographic locations.forward.
Customers
The Company serves multinational, national and local customers, providing staffing services (traditional time and materials-based as well as project-based), managed service programs technology outsourcingand customer care solutions (as well as quality assurance services and information technology infrastructure services (and telecommunication infrastructurein fiscal 2017 and operations services and telephone directory publishing and printing in Uruguay through the latter part of fiscal 2015)2016). The Company had no single customer that accounted for more than 10% of consolidated net revenue in fiscal 2016, 20152018, 2017 or 2014.2016. Our top 10 customers represented approximately 27%36%, 30% and 30%27% of revenue in fiscal 2016, 20152018, 2017 and 2014 revenue,2016, respectively. The loss of one or more of these customers, unless the business is replaced, could have an adverse effect on our results of operations or cash flows.
In fiscal 2018, the International Staffing segment's revenue included three customers which accounted for approximately 13%, 12% and 11% of the total revenue of that segment. The North American MSP segment's revenue included one customer which accounted for approximately 12% of the total revenue of that segment.
In fiscal 2017, the North American MSP segment's revenue included one customer which accounted for approximately 34% of the total revenue of that segment.
In fiscal 2016, the International Staffing segment's revenue included one customer which accounted for approximately 11% of the total revenue of that segment andsegment.
In fiscal 2016, the Technology Outsourcing Services and SolutionsNorth American MSP segment's revenue included two customers which accounted for approximately 28%31% and 24%, respectively, of the total revenue of that segment.

In fiscal 2015, the Technology Outsourcing Services and Solutions segment's revenue included two customers which accounted for approximately 34% and 29%, respectively, of the total revenue of that segment.
In fiscal 2014, the Technology Outsourcing Services and Solutions segment's revenue included two customers which accounted for approximately 46% and 24%, respectively,15% of the total revenue of that segment.
For fiscal 2018, 2017 and 2016, 201588%, 87% and 2014, 86%, 85% and 87% of our total revenue, respectively, werewas from customers in the United States.
Competition
In most areas, no single company has a dominant share of the employment services market. The marketslargest companies in which Volt provides staffing services are highly competitive. As there are few significant barriers to entry, new entrants frequently appear, resulting in considerable market fragmentation. There are over 100 competitors in ourthe industry with annual revenues over $300 million, some of whom are larger than us and have greater resources than we do. These large competitors collectively represent less than half of all staffing services revenues, and there are many smaller companies competing in varying degrees at local levels. Our direct staffing competitorslevels or in particular market sectors. Dominant leaders in the industry include Adecco, Allegis, CDI Corp., Hudson Global, Inc., Insperity, Inc., Kelly Services, Inc.,Adecco, Manpower Group, Randstad Recruit, Robert Half, Inc., Tempstaff and TrueBlue,Kelly Services, Inc.
In addition, we compete withthere are numerous smaller local companies in the various geographic markets in which we operate. Companies in our industries primarily compete on price, service quality, new capabilities and technologies, marketing methods and speed of fulfilling assignments.
Our IT infrastructure business competes with large system integration firms as well as software and hardware providers that are increasingly offering services to support their products. Many of our competitors are able to offer a wide range of global services and some of our competitors benefit from greater brand recognition than we have.
Intellectual Property

VOLT is the principal registered trademark for our brand in the United States. ARCTERN, A VOLT INFORMATION SCIENCES COMPANY, MAINTECH, PARTNER WITH US. COMPETE WITH ANYBODY, TEAM WITH US. COMPETE WITH ANYBODY., REMOTEHIRE and VOLTSOURCE are other registered trademarks in the United States. The Company also owns and uses common law trademarks and service marks.

We also own copyrights and license technology from many providers. We rely on a combination of intellectual property rights in the United States and abroad to protect our brand and proprietary information.

Seasonality
Our staffing services revenue and operating income are typically lowest in our first fiscal quarter due to the holiday season and are affected by customer facility closures during the holidays (in some cases for up to two weeks), and closures caused by severe weather conditions. The demand for our staffing services typically increases during our third and fourth fiscal quarters when customers increase the use of our administrative and industrial labor during the summer vacation period. The first couple of months of the calendar year typically have the lowest margins as employer payroll tax contributions restart each year in January. Margins typically increase in subsequent fiscal quarters as annual payroll tax contribution maximums are met, particularly for higher salaried employees.
Employees
As of October 30, 2016,28, 2018, Volt employed approximately 25,80020,100 people, including approximately 23,40018,600 who were on contingent staffing assignments.assignments, the remainder are full-time employees. The workers on contingent staffing assignments are on our payroll for the length of their assignment.
We are focused on developing a team that has both strong and deep experience and the leadership skills that are required to support our growth. Our strategy is to be a leader in the markets we serve, which we will achieve by developing new workforce capabilities and a committed, diverse world-class management team.
We believe that our relations with our employees are satisfactory. While claims and legal actions related to staffing matters arise on a routine basis, we believe they are inherent in maintaining a large contingent workforce.

Regulation
Some states in the United States and certain foreign countries license and regulate contingent staffing service firms and employment agencies. Compliance with applicable present federal, state and local environmental laws and regulations has not had, and we believe that compliance with those laws and regulations in the future will not have, a material effect on our competitive position, financial condition, results of operations or cash flows.
Access to Our Information
We electronically file our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and all amendments to those reports with the SEC. These and other SEC reports filed by us are available to the public free of charge at the SEC’s website at www.sec.gov and in the Investors section on our website at www.volt.com, as soon as reasonably practicable after filing with the SEC. You may read and copy any materials we file with the SEC at the SEC's Public Reference Room at 100 F Street, NE, Washington, D.C. 20549.
Copies of our Code of Conduct and Ethics and other significant corporate documents (our Corporate Governance Guidelines, Nominating/Governance Committee Charter, Audit Committee Charter, Human Resources and Compensation Committee Charter, Financial Code of Ethics, Whistleblower Policy, Foreign Corrupt Practices Act Policy, Equal Opportunity Employer, Privacy Policy and Insider Trading Policy) are also available in the Corporate Governance section at our website. Copies are also available without charge upon request to Volt Information Sciences, Inc., 1133 Avenue of the Americas, New York,50 Charles Lindbergh Boulevard, Uniondale, NY 10036,11553, Attention: Shareholder Relations, or by calling us at (212) 704-2400.

(424) 238-6249.

ITEM 1A.RISK FACTORS
Risk Factors
We maintain a risk management program which incorporates assessments by our officers, senior management and board of directors, as periodically updated. The following risks have been identified. You should carefully consider the followingthese risks along with the other information contained in this report. The following risks could materially and adversely affect our business and, as a result, our financial condition, results of operations, and the market price of our common stock. Other risks and uncertainties not known to us or that we currently do not recognize as material could also materially adversely affect our business and, as a result, our financial condition, results of operations, cash flows, and the market price of our common stock.
The contingent staffing industry is very competitive with few significant barriers to entry
The markets for Volt’s staffing services are highly competitive. There arecompetitive with few barriers to entry, so new entrants frequently appear resultingentry. Our industry is large and fragmented, comprised of thousands of firms employing millions of people and generating billions of dollars in considerable market fragmentation. We have over 100annual revenue. In most areas, no single company has a dominant share of the employment services market. Some of our competitors with annual revenues over $300 million, some of whom are larger than us, have substantial marketing and have greaterfinancial resources and may be better positioned in certain markets than we do.are. These competitorscompanies may be better able than we are to attract and retain qualified personnel, to offer more favorable pricing and terms, or otherwise attract and retain the business that we seek. Any inability to compete effectively could adversely affect our business and financial results. Clients may also take advantage of low-cost alternatives including using their own in-house resources rather than engaging a third party. In addition, some of our staffing services customers, generally larger companies, are mandated or otherwise motivated to utilize the services of small or minority-owned companies rather than publicly held corporations such as Volt, and have redirected substantial amounts of their staffing business to those companies. We also face the risk that certain of our current and prospective customers may decide to provide similar services internally.
In our business segments, we have experienced competition and pressure on price, margins and markups for renewals of customers’ contracts.large corporations. There can be no assurance that we will be able to continue to compete effectively in our business segments without impacting revenue or margins. Additionally, our ongoing efforts to manage costs in relation to our business volumes may not be successful, and the timing of these efforts and associated earnings charges may adversely affect our business.segments.
Our business is adversely affected by weak economic and other business conditions
During periods of elevated unemployment levels, demand for contingent and permanent personnel decreases, which adversely impacts our staffing services. During slower economic activity, many of our customerscompanies tend to reduce their use of contingent workers before undertaking layoffsand reduce their recruitment of their own employees, resulting in decreased demand for contingent workers.new employees. Decreased demand and higher unemployment levels result in lower levels of pay rate increases and increased pressure on our markup of staffing service rates, and direct margins and higher unemployment insurance costs. Since employees are also reluctant to risk changing employers, there are fewer openings available resulting in reduced activity in permanent placements. In recent years, many of our customers have significantly reduced their workforce, including their use of contingent labor.
Our credit facility contains financial covenants that may limit our ability to take certain actions
We remain dependent upon others for our financing needs and our current credit facilityagreement which includes certain financial covenants. These covenants could constrain the execution of our business strategy and growth plans. Our ability to continue to meet these financial covenants is not assured. If we default under any of these requirements, our lenders could restrict our ability to access funds in our customer collections account, declare all outstanding borrowings, accrued interest and fees due and payable, or significantly increase the cost of the facility. Under such circumstances, there could be no assurance that we would have sufficient liquidity to repay or refinance the indebtedness at favorable rates or at all. If we are forced to refinance these borrowings on less favorable terms, our results of operations and financial condition could be adversely affected by increased costs and rates. As of October 2016,28, 2018, we were in compliance with all of the covenant requirements.
Our recent amendment to our credit facility contains certain financial covenants, including a minimum Earnings Before Interest and Taxes (“EBIT”) and liquidity covenant tests. Sources from certain liquidity events expected to be realized by the Company may be key factors in meeting our covenant obligations.
The inability to renew our credit facility could negatively affect our operations and limit our liquidity
We rely on financing for future working capital, capital expenditures and other corporate purposes. The structure of our financing requires us to renew our arrangements periodically. There can be no assurance that refinancing will be available to us or that we will be able to negotiate replacement financing at reasonable costs or on reasonable terms. The volatility in credit and capital markets may create additional risks to our business in the future. Turmoil in the credit markets or a contraction in the availability of credit may make it more difficult for us to meet our working capital requirements and could have a material adverse effect on our business, results of operations and financial position.
We may not be able to execute successfully on our business strategies or achieve the intended results
Our business strategy focuses on growing revenues and driving growth in higher margin services. We have made targeted investments, adjusted our operating models and increased the resources necessary for driving sustainable growth within our targeted higher-margin service offerings. If we are unsuccessful in executing on our business strategies, we may not achieve either our stated goal of revenue growth or the intended productivity improvements, which could negatively impact profitability and liquidity and require us to alter our strategy.

ImproperWe could incur liabilities or our reputation could be damaged from a cyber-attack or improper disclosure or loss of sensitive or confidential company, employee, associate, candidate or customerclient data, including personal data, could result in liability and harm our reputationdata.
Our business involves the use, storage and transfer of certain information about our full-time and contingent employees, customers and other individuals. We rely upon multiple information technology systems and networks, some of which are web-based or managed by third parties, to process, transmit and store electronic information and to manage or support a variety of critical business processes and activities. This information contains sensitive or confidential employee and customer data, including personally identifiable information. CyberThe secure and consistent operation of these systems, networks and processes is critical to our business operations. Our systems and networks have been, and will continue to be, the target of cyber-attacks, computer viruses, worms, phishing attacks, malicious software programs, and other cyber-security incidents that could result in the unauthorized release, gathering, monitoring, use, loss or destruction of our customers’ or employees’ sensitive and personal data. Successful cyber-attacks or other data breaches, as well as risks associated with compliance with applicable data privacy laws, could have an adverse effect onharm our systems, services, reputation, divert management attention and financial results. Additionally,resources, increase our employees may have access operating expenses due to the employment of consultants and third party experts and the purchase of additional infrastructure, and/or exposuresubject us to customerlegal liability, resulting in increased costs and loss of revenue.
While we proactively safeguard our data and systems. The misuse of information could result in legal liability. Ithave enhanced security software and controls, it is possible that our security controls over sensitive or confidential data and other practices we and our third-party service providers follow may not prevent improper access to, or disclosure of, such information. SuchAny such disclosure or security breach could harm our reputation and subject us to significant monetary damages or losses, litigation, regulatory enforcement actions or fines. In addition, our liability underinsurance might not be sufficient in scope or amount to cover us against claims related to security breaches, social engineering, cyber-attacks and other related data disclosure, loss or breach.
As cyber-attacks increase in frequency and sophistication, our contractscyber-security and data privacy lawsbusiness continuity plans may not be effective in various countriesanticipating, preventing and jurisdictions, resulting in increased costs or loss of revenue.effectively responding to all potential cyber-risk exposures. Further, data privacy is subject to frequently changing rules and regulations, which are not uniform and may possibly conflict in jurisdictions and countries where we provide services. Our failure to adhere to or successfully implement processes in response to changing regulatory requirements in this area could result in legal liability or impairment to our reputation in the marketplace.
Additionally, our employees and certain of our third-party service providers may have access or exposure to sensitive customer data and systems. The possessionmisuse or unauthorized disclosure of information could result in contractual and uselegal liability for us due to the actions or inactions of personal information and data in conducting our business subjects us to legislative and regulatory burdens. We may be required to incur significant expenses to secure our systems and comply with mandatory privacy and security standards and protocols imposed by laws, regulations, industry standardsemployees or contractual obligations.vendors.
We are subject to employment–related claims, commercial indemnification claims and other claims and losses that could have a material adverse effect on our business
Our staffing services business employs or engages individuals on a contingent basis and places them in a customer’s workplace. Our ability to control the customer’s workplace is limited, and we risk incurring liability to our employees for injury (which can result in increased workers’ compensation costs) or other harm that they suffer in the scope of employment at the customer’s workplace or while under the customer’s control. In addition, we may face claims related to violations of wage and hour regulations, discrimination, harassment, negligence or misconduct by our employees, and claims relating to the misclassification of independent contractors, among other types of claims.
Additionally, we risk liability to our customers for the actions or inactions of our employees, including those individuals employed on a contingent basis that may cause harm to our customers.customers or other employees. Such actions may be the result of errors and omissions in the application of laws, rules, policies and procedures, discrimination, retaliation, negligence or misconduct on the part of our employees, damage to customer facilities or property due to negligence, criminal activity and other similar claims. In some cases, we must indemnify our customers for certain acts of our employees, and certain customers have negotiated increases in the scope of suchbroad indemnification agreements.provisions. We may also may incur fines, penalties and losses that are not covered by insurance or negative publicity with respect to these matters. There can be no assurance that the policies and procedures we have in place will be effective or that we will not experience losses as a resultdue to such risks. In addition, we may face claims related to violations of these risks.wage and hour regulations, Fair Credit Reporting Act violations, discrimination, harassment, negligence or misconduct by our employees, and claims relating to the misclassification of independent contractors, among other types of claims.
Costs related to litigation, legal proceedings and investigations could adversely impact our financial condition
We may be involved in pending and threatened legal proceedings brought by third parties and investigations by government and regulatory agencies from time to time, the outcomes of which are inherently uncertain and difficult to predict. It is uncertain at what point any such matters may materially affect us, and there can be no assurance that our financial resources or insurance policies are sufficient to cover the cost of any or all of such claims. Therefore, there can be no assurance that such matters would not have an adverse effect on our financial condition, results of operations or cash flows.

Our information technology projects may not yield their intended results

We currently have internal information technology projects in process, including improvements to applicant onboarding and tracking systems and ERP systems. Although the technology is intended to increase productivity and operating efficiencies, these projects may not yield their intended results. Any delays in completing, or an inability to successfully implement these technology initiatives or an inability to achieve the anticipated efficiencies could adversely affect our operations, liquidity and financial condition. 
The loss of major customers could adversely impact our business
We experience revenue concentration with large customers within certain operating segments. Although we have no customer that represents over 10% of our consolidated revenue, there are customers that exceed 10% of revenues within certainboth the International Staffing and North American MSP segments. The deterioration of the financial condition or significant change to the business prospectsor staffing model of these customers or multiple customers in a similar industry, or a change in their strategy around the use of our services,similar customers that are interdependent could have a material adverse effect on our business, financial condition and results of operations.

Additionally, any reductions, delays or cancellation of contracts with any of our key customers, or the loss of one or more key customers, could materially reduce our revenue and operating income. There iscan be no assurance that our current customers will continue to do business with us or that contracts with existing customers will continue at current or historical levels.
Failure to maintain adequate financial and management processes and internal controls could lead to errors in our financial reporting
The accuracy of our financial reporting is dependent on the effectiveness of our internal controls. IfWe are required to provide a report from management to our management is unable to certifyshareholders on our internal control over financial reporting that includes an assessment of the effectiveness of ourthese controls. Internal control over financial reporting has inherent limitations, including human error, the possibility that controls could be circumvented or become inadequate because of changed conditions, and fraud. Because of these inherent limitations, internal controlscontrol over financial reporting might not prevent or if our independent registered public accounting firmdetect all misstatements or fraud. If we cannot render an opinion on the effectiveness of ourmaintain and execute adequate internal controlscontrol over financial reporting or if material weaknesses inimplement required new or improved controls that provide reasonable assurance of the reliability of the financial reporting and preparation of our internal controls are identified,financial statements for external use, we could suffer harm to our reputation, fail to meet our public reporting requirements in a timely fashion, be subjectunable to regulatory scrutinyproperly report on our business and a lossour results of public confidence. In addition, if we do not maintain adequate financial and management personnel, processes and controls, we may notoperations, or be ablerequired to accurately reportrestate our financial performance on a timely basis. We may also not be able to accurately forecast our future results including available cash, which could negatively impact our available working capital for operations.statements. These circumstances could lead to a significant decrease in the trading price of our shares, or the delisting of our shares from the NYSE MKT,AMERICAN, which would harm our shareholders.
New andor increased government regulation, employment costs or taxes could have a material adverse effect on our business, especially for our contingent staffing business
Certain of our businesses are subject to licensing and regulation in some states and most foreign jurisdictions. There can be no assurance that we will be able to continue to comply with these requirements, or that the cost of compliance will not become material. Additionally, the jurisdictions in which we do or intend to do business may:
 
create new or additional regulations that mandate additional requirements or prohibit or restrict the types of services that we currently provide;
change regulations in ways that cause short-term disruption or impose costs to comply;
impose new or additional employment costs that we may not be able to pass on to customers or that could cause customers to reduce their use of our services, especially in our staffing services;
require us to obtain additional licenses; or
increase taxes (especially payroll and other employment-related taxes) or enact new or different taxes payable by the providers or users of services such as those offered by us, thereby increasing our costs, some of which we may not be able to pass on to customers or that could cause customers to reduce their use of our services especially in our staffing services, which could adversely impact our results of operations or cash flows.
In some of our foreign markets, new and proposed regulatory activity may impose additional requirements and costs, which could have an adverse effect on our contingent staffing business.
Our operational results could be negatively impacted by currency fluctuations and other global business risks
Our global operations subject us to risks relating to our international business activities, including global economic conditions, fluctuations in currency exchange rates and numerous legal and regulatory requirements placed upon the Company’s international clients.
Variation in the economic condition or unemployment levels in any of the foreign countries in which the Company does business may severely reduce the demand for the Company’s services.
Our business is exposed to fluctuation in exchange rates. Our operations outside the United States are reported in the applicable local currencies and then translated into U.S. dollars at the applicable currency exchange rates for inclusion in our Consolidated Financial Statements. Exchange rates for currencies of these countries may fluctuate in relation to the U.S. dollar and these fluctuations may have an adverse or favorable effect on our operating results when translating foreign currencies into U.S. dollars.

In addition, the Company faces risks in complying with various foreign laws and technical standards and unpredictable changes in foreign regulations, including U.S. legal requirements governing U.S. companies operating in foreign countries, legal and cultural differences in the conduct of business, potential adverse tax consequences, difficulty in staffing and managing international operations.


The United Kingdom’s (“U.K.”) referendum to exit from the European Union (“E.U.”) will continue to have uncertain effects and could adversely impact our business, results of operations and financial condition
On June 23, 2016, the U.K. voted to exit from the E.U. (commonly referred to as “Brexit”). The terms of Brexit and the resulting U.K./E.U. relationship are uncertain for companies doing business both in the U.K. and the overall global economy. The U.K. vote has impacted global markets, including various currencies, and resulted in a sharp decline in the value of the British Pound as compared to the U.S. dollar and other major currencies.  The fluctuation of currency exchange rates may expose us to gains and losses on non U.S.non-U.S. currency transactions. Volatility in the securities markets and in currency exchange rates may continue as the U.K. negotiates its exit from the E.U. While we have not experienced any material financial impact from Brexit on our business to date, we cannot predict its future implications. Any impact from Brexit on our business and operations over the long term will depend, in part, on the outcome of tariff, tax treaties, trade, regulatory, and other negotiations the U.K. conducts.
Fluctuations in interest rates and turmoil in the financial markets could increase our cost of borrowing and impede access to or increase the cost of financing our operations
While we have access to global credit markets, credit markets may experience significant disruption or deterioration, which could make future financing difficult or more expensive to secure. Interest rates are highly sensitive to many factors that are beyond our control, including general economic conditions and policies of various governmental and regulatory agencies and, in particular, the Federal Reserve Board, which recently increased rates and may continue to do so. Increases in interest rates would likely increase our borrowing costs over time and could negatively impact our results of operations.
If a financial institution that is party to our credit facility were to declare bankruptcy or become insolvent, they may be unable to perform under their agreement with us. This could leave us with reduced borrowing capacity, which could have an adverse impact on our business, financial condition and results of operations.
Many of our contracts provide no minimum purchase requirements, are cancellable during the term, or both
In our staffing services business, most contracts are not sole source, and many of our contracts, even those with multi-year terms, provide no assurance of any minimum amount of revenue. Underrevenue, and under many of these contracts we still must compete for each individual placement or project. In addition, many of our long-term contracts contain cancellation provisions under which the customer can cancel the contract at any time or on relatively short notice, even if we are not in default under the contract. Therefore, these contracts do not provide the assurances that typical long-term contracts often provide and are inherently uncertain with respect to the amount of revenue and earnings we may recognize. Consequently, in all our business segments, if customers do not utilize our services under existing contracts or do not renew existing contracts, our results of operations or cash flows could be adversely affected.
New business initiatives may have an adverse effect on our business
As part of our business strategy, we have implemented new initiatives to exit our non-core and unprofitable businesses. This includes actions to optimize our organizational structure, technology and delivery of services and to reduce the cost of operating our business. As our business continues to experience significant changes related to the implementation of our business strategy, we risk the loss of critical internal personnel necessary to execute on this strategy. If these initiatives are ineffective or insufficient, we may be unable to effectively implement our business strategy and there can be no assurance that we will achieve our objectives.
Our results of operations and ability to grow may be negatively affected if we are not able to keep pace with rapid changes in technology
The Company’s success depends on our ability to keep pace with rapid technological changes in the development and implementation of our services and solutions. We must innovate and evolve our services and products to satisfy customer requirements, attract talent and to remain competitive. There can be no assurance that in the future we will be able to foresee changes needed to identify, develop and commercialize innovative and competitive services and products in a timely and cost-effective manner to achieve customer acceptance in markets characterized by rapidly changing technology and frequent new product and service introductions.
We rely extensively on our information technology systems which are vulnerable to damage and interruption
We rely on information technology networks and systems, including the Internet and cloud services, to process, transmit and store electronic and financial information, manage a variety of business processes and activities, and comply with regulatory, legal and tax requirements. We depend on our information technology infrastructure for digital marketing activities, collection and retention of customer data, employee information and for electronic communications among our locations, personnel, customers and suppliers around the world. TheseWhile we take various precautions and have enhanced controls around our systems, our information technology systems may be susceptible to damage, disruptions or shutdowns due

to failures during the process of upgrading or replacing software, databases or components thereof, power outages, hardware failures, computer viruses, attacks by computer hackers, telecommunication failures, user errors or catastrophic events. Our sales, financial condition and results of operations may be materially and adversely affected, and we could experience delays in reporting our financial

results, if our information technology systems suffer severe damage, disruption or shutdown and our business continuity plans do not effectively resolve the issues in a timely manner.
We are dependent upon the quality of our personnel
Our operations are dependent upon our ability to attract and retain skilled personnel, for temporary assignments for customers of our staffing services,and projects, at clients of our information technology infrastructure services as well as internally, including in the areas of implementationmaintenance and upgradingprotection of internalour systems. The availability of such skilled personnel is dependent upon a number of economic and demographic conditions. We may, in the future, find it difficult or more costlycostlier to hire such personnel in the face of competition from our competitors.
In addition, variations in the unemployment rate and higher wages sought by contingent workers in certain technical fields that continue to experience labor shortages could affect our ability to meet our customers’ demands in these fields and adversely affect our results of operations.
Our operations are also dependent on the continued efforts of our senior management and the performance and productivity of our managers and in-house field personnel. Our ability to attract and retain business is significantly affected by the quality of services rendered. The loss of high quality personnel and members of management with significant experience in our industry without replacement by personnel with similar quality and experience may cause a significant disruption to our business. Moreover, the loss of key managers and field personnel could jeopardize existing customer relationships which may be based upon long-standing relationships with those managers and field personnel.
Our ability to retain acceptable insurance coverage limits at commercially reasonable cost and terms may adversely impact our financial results
We cannot be certain we will be able to obtain appropriate types or levels of insurance in the future, that adequate replacement policies will be available on acceptable terms, if at all, and at commercially reasonable cost, or that the companies from which we have obtained insurance will be able to pay claims we make under such policies.
Our coverage under certain insurance policies for various exposures including, but not limited to, general liability, automobile liability, workers’ compensation and employer’s liability, directors’ and officers’ insurance, professional liability, employment practices, loss to real and personal property, business interruption, fiduciary and other management liability, areis limited and the losses that we may face may be not be covered, may be subject to high deductibles or may exceed the limits purchased.
Some customers require extensive insurance coverage and request insurance endorsements that are not available under standard monoline policies. There can be no assurance that we will be able to negotiate acceptable compromises with customers or negotiate appropriate changes in our insurance contracts. This may adversely affect our ability to take on new customers or accepted changes in insurance terms with existing customers.
Unexpected changes in workers' compensation and other insurance plans may negatively impact our financial condition

We purchase workers’ compensation insurance through mandated participation in certain state funds, and the experience-rated premiums in these state plans relieve the Company of any additional liability. Liability for workers’ compensation generalin all other states as well as automobile and automobilegeneral liability is insured under a retrospective experience-ratedpaid loss deductible casualty insurance program for losses exceeding specified deductible levels and the Company is self-insuredlevels. We are financially responsible for losses below the specified deductible limits.
The Company is self-insured for a portion of its medical benefit programs. The liability for the self-insured medical benefits is limited on a per-claimant basis through the purchase of stop-loss insurance. The Company’s retained liability for the self-insured medical benefits is determined by utilizing actuarial estimates of expected claims based on statistical analysis of historical data.
Unexpected changes related to our workers’ compensation, medical and disability benefit plans may negatively impact our financial condition. Changes in the severity and frequency of claims, in state laws regarding benefit levels and allowable claims, actuarial estimates, or medical cost inflation could result in costs that are significantly higher. If future claims-related liabilities increase beyond our expectations, or if we must make unfavorable adjustments to accruals for prior accident years, our costs could increase significantly. There can be no assurance that we will be able to increase the fees charged to our customers in a timely manner and in a sufficient amount to cover the increased costs that result from any changes in claims-related liabilities.

Health care reform could increase the costs of the Company   
The Patient Protection and Affordable Care Act (“the Act”) among other regulations, subjects us to potential penalties unless we offer our employees minimum essential health care coverage that is affordable and provides minimum value. In order to comply with the employer mandate provision of the Act, we offer health care coverage to all employees eligible for coverage under the Act. Designating employees as eligible is complex, and is subject to challenge by employees and the Internal Revenue Service. A determination that we failed to offer the required health coverage to eligible employees could result in penalties that may harm our business. We cannot be certain that compliant insurance coverage will remain available to us on reasonable terms. It is anticipated that there will be changes to the Act in the near term, but we cannot predict what those changes will be or when they will take effect, and we could face additional risks arising from such changes or changed interpretations of our obligations under the Act. There can be no assurance that we will be able to recover all related costs through increased pricing to our customers or that they will be recovered in the period in which costs are incurred, and the net financial impact on our results of operations could be significant.
Decline in our operating results could lead to impairment charges relating to our goodwill and long-lived assets

We regularly monitor our International Staffing goodwill andas well as company-wide long-lived assets for impairment indicators. In conducting our goodwill impairment testing, we compare the fair value of each of our reporting units with goodwill to the related net book value.  The Company performs its annual impairment review of goodwill in its second fiscal quarter and when a triggering event occurs between annual impairment tests. In conducting our impairment analysis of long-lived assets, we compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. Changes in economic or operating conditions impacting our estimates and assumptions could result in the impairment of our goodwill or long-lived assets. In the event that we determine that our goodwill or long-lived assets are impaired, we may be required to record a significant non-cash charge to earnings that could adversely affect our results of operations.

Our stock price could be volatile and, as a result, investors may not be able to resell their shares at or above the price they paid for them
Our stock price has in the past, and could in the future, fluctuate as a result of a variety of factors, including:
our failure to meet the expectations of the investment community or our estimates of our future results of operations;
industry trends and the business success of our customers;
loss of one or more key customers;
strategic moves by our competitors, such as product or service announcements or acquisitions;
regulatory developments;
litigation;
general economic conditions;
other domestic and international macroeconomic factors unrelated to our performance; and
any of the other previously noted risk factors.
The stock market has experienced, and is likely to in the future experience, volatility that has often been unrelated to the operating performance of particular companies. These broad market fluctuations may also adversely affect the market price of our common stock.
Certain shareholders, whose interests may differ from those of other shareholders, own a significant percentage of our common stock and are able to exercise significant influence over Volt
Ownership of a significant amount of our outstanding common stock wasis concentrated among certain substantial shareholders, including related family members and certain funds. Although there can be no assurance as to how these shareholders will vote, if they were to vote in the same manner, certain combinations of these shareholders might be able to control the compositionoutcome of our Board of Directors and other matters requiring shareholder approval and could continue to have significant influence over our affairs. The interests of our substantial shareholders may not align with those of our other shareholders.
Furthermore, the provisions of the New York Business Corporation Law, to which we are subject, require the affirmative vote of the holders of two-thirds of all of our outstanding shares entitled to vote to adopt a plan of merger or consolidation between us and another entity and to approve any sale, lease, exchange or other disposition of all or substantially all of our assets not made in our usual and regular course of business. Accordingly, our substantial shareholders, acting together, could prevent the approval of such transactions even if such transactions are in the best interests of our other shareholders.
 

Our business could be negatively affected as a result of a potential proxy contest for the election of directors at our annual meeting or other shareholder activism
In fiscal 2014 and 2015, the Company was subjected to a threatened proxy contest, which resulted in the negotiation of significant changes to the Board of Directors and substantial costs were incurred.
A future proxy contest would require us to incur significant legal fees and proxy solicitation expenses and require significant time and attention by management and the Board of Directors. The potential of a proxy contest or other shareholder activism could interfere with our ability to execute our strategic plan, give rise to perceived uncertainties as to our future direction, adversely affect our relationships with key business partners, result in the loss of potential business opportunities or make it more difficult to attract and retain qualified personnel, any of which could materially and adversely affect our business and operating results.
The market price of our common stock could be subject to significant fluctuation or otherwise be adversely affected by the events, risks and uncertainties related to stockholder activism.
New York State law and our Articles of Incorporation and By-laws contain provisions that could make a takeover ofcorporate ownership changes at Volt more difficult
Certain provisions of New York State law and our articles of incorporation and by-laws could have the effect of delaying or preventing a third party from acquiring Volt, even if a change in control would be beneficial to our shareholders. TheseIn addition, provisions of our articles of incorporation and by-laws include:
 
requiring advance notice for shareholder proposals and director nominees;
permitting removal of directors only for cause; and
providing that vacancies on the Board of Directors will be filled for the unexpired term by a majority vote of the remaining directors then in office.

In addition to the voting power of our substantial shareholders discussed above, our Board of Directors could choose not to negotiate with a potential acquirer that it did not believe was in our strategic best interests. If an acquirer is discouraged from offering to acquire Volt or prevented from successfully completing an acquisition by these or other measures, our shareholders could lose the opportunity to sell their shares at a more favorable price.

ITEM 1B.UNRESOLVED STAFF COMMENTS
None.


ITEM 2.    PROPERTIES
Our corporate headquarters is located in approximately 15,00011,000 square feet located at 1133 Avenue of the Americas,50 Charles Lindbergh Boulevard, Uniondale, New York New York.11553. A summary of our principal owned and leased properties (those exceeding 20,000 square feet) that are currently in use is set forth below:
North America
Location Business Segment/Purpose Own/Lease Lease Expiration 
Approximate
Square Feet
 Business Segment/Category Own/Lease Lease Expiration 
Approximate
Square Feet
Orange County, California 
North American Staffing
Technology Outsourcing Services and Solutions Corporate & Other
 Lease 2031 200,000 
North American Staffing
North American MSP
Corporate & Other
 Lease 2031 200,000
San Antonio, Texas Technology Outsourcing Services and Solutions Lease 2019 71,000 Corporate & Other Lease 2019 71,000
Redmond, Washington 
North America Staffing
Technology Outsourcing Services and Solutions
Corporate & Other
 Lease 2020 66,000
Montreal, Quebec Technology Outsourcing Services and Solutions Lease 2020 35,000
Wallington, New Jersey Corporate & Other Lease 2018 32,000
We lease space in approximately 10085 other facilities, worldwide, excluding month-to-month leases, each of which consists of less than 20,000 square feet. The Company's leases expire at various times from 20172019 until 2031.
At times, we lease space to others in the buildings that we occupy if we do not require the space for our own business. We believe that our facilities are adequate for our presently anticipated uses, and we are not dependent upon any individual leased premises. During the third quarter of fiscal 2018, the Company entered into a sub-lease agreement for its former corporate headquarters, located at 1133 Avenue of the Americas, New York, NY, in its entirety over the remaining lease term.
For additional information pertaining to lease commitments, see our Note 18(a)17(a) on Commitments and Contingencies in our Consolidated Financial Statements.

ITEM 3.LEGAL PROCEEDINGS
From time to time, the Company is subject to claims in legal proceedings arising in the ordinary course of its business, including payroll-related and various employment-related matters. All litigation currently pending against the Company relates to matters that have arisen in the ordinary course of business and the Company believes that such matters will not have a material adverse effect on its consolidated financial condition, results of operations or cash flows.

ITEM 4.MINE SAFETY DISCLOSURES
Not applicable.

PART II

ITEM 5.
MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Until August 25, 2014, our
Market for Common Stock
As the Company is a “smaller reporting company,” for the annual period ending October 28, 2018, it is not required to provide the performance graph under Item 201(e) of Regulation S-K.
Our common stock was listed on the over-the-counter market under the symbol “VISI”. Since then it hasis traded on the NYSE MKTAMERICAN under the symbol “VISI”. The following table sets forth, for the periods indicated, the high and low sales prices or the high and low bid quotations for our common stock for the fiscal years ended October 30, 201628, 2018 and November 1, 2015.October 29, 2017. The over-the-counter market bid quotations reflect inter-dealer prices, without retail mark-up, mark-down or commission and may not necessarily represent actual transactions.
Fiscal Period  First Quarter Second Quarter Third Quarter Fourth Quarter  
2016High $8.56
 $8.02
 $7.52
 $7.00
 Low $7.38
 $6.48
 $5.68
 $5.69
2015High $12.73
 $12.85
 $11.96
 $9.98
 Low $8.28
 $10.28
 $8.95
 $7.97
Fiscal Period  First Quarter Second Quarter Third Quarter Fourth Quarter  
2018High $4.70
 $4.45
 $4.00
 $3.85
 Low $3.60
 $2.60
 $2.65
 $2.70
2017High $8.45
 $8.65
 $6.35
 $4.10
 Low $5.70
 $5.75
 $3.65
 $2.20
On January 6, 20174, 2019, there were 253241 holders of record of our common stock, exclusive of shareholders whose shares were held by brokerage firms, depositories and other institutional firms in “street name” for their customers.
Dividends

Cash dividends have not been declared or paid for the threetwo years ended October 30, 201628, 2018 and through the date of this report.
Issuer Purchases of Equity Securities

On January 14, 2015, the Board of Directors approved a new 36-month share repurchase program of up to 1,500,000 shares of the Company's common stock to begin on January 19, 2015, replacing a prior program. Such repurchases can be made through open market or private transactions. Share repurchases under the program will be subject to specified parameters and certain price and volume restraints and any repurchased shares will be held in treasury. The exact number and timing of share repurchases will depend upon market conditions and other factors. There were no shares purchased in the fourth quarter of fiscal 2016.


Performance Information
Shareholder Return Performance Graph

The following graph compares the cumulative total return of the Company’s common stock, the Russell 2000 index and the S&P 1500 Human Resources and Employment Services Index as of the year-end fiscal period. The graph assumes the investment of $100 at the beginning of the period depicted in the chart and reinvestment of all dividends.

2018.

ITEM 6.
SELECTED FINANCIAL DATA
The following selected financial data reflects the results of operations and balance sheet data for the fiscal years ended October 30, 2016, November 1, 2015, November 2, 2014, November 3, 201328, 2018, October 29, 2017 and October 28, 2012.30, 2016. The data below should be read in conjunction with, and is qualified by reference to, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations and the Company’s Consolidated Financial Statements and notes thereto. The financial information presented may not be indicative of our future performance.
Volt Information Sciences, Inc. and Subsidiaries
Selected Financial Data

For the year ended,
(in thousands, except per share data)
October 30,
2016
 November 1,
2015
 November 2,
2014
 November 3,
2013
 October 28,
2012
October 28,
2018
 October 29,
2017
 October 30,
2016
52 weeks 52 weeks 52 weeks 53 weeks 52 weeks52 weeks 52 weeks 52 weeks
STATEMENT OF OPERATIONS DATA              
Net revenue$1,334,747
 $1,496,897
 $1,710,028
 $2,017,472
 $2,146,448
$1,039,170
 $1,194,436
 $1,334,747
Operating income (loss)$(5,889) $(12,760) $4,786
 $(7,252) $(11,018)$(28,407) $39,163
 $(5,889)
Loss from continuing operations, net of income taxes$(14,570) $(19,786) $(3,387) $(12,743) $(16,035)
Income (loss) from discontinued operations, net of income taxes$
 $(4,834) $(15,601) $(18,132) $2,432
Net loss$(14,570) $(24,620) $(18,988) $(30,875) $(13,603)
Income (loss) from continuing operations, net of income taxes$(32,685) $28,825
 $(14,570)
Loss from discontinued operations, net of income taxes$
 $(1,693) $
Net income (loss)$(32,685) $27,132
 $(14,570)
PER SHARE DATA:              
Basic:              
Loss from continuing operations$(0.70) $(0.95) $(0.16) $(0.61) $(0.77)
Income (loss) from discontinued operations
 (0.23) (0.75) (0.87) 0.12
Net loss$(0.70) $(1.18) $(0.91) $(1.48) $(0.65)
Income (loss) from continuing operations$(1.55) $1.38
 $(0.70)
Loss from discontinued operations
 (0.08) 
Net income (loss)$(1.55) $1.30
 $(0.70)
Weighted average number of shares20,831
 20,816
 20,863
 20,826
 20,813
21,051
 20,942
 20,831
Diluted:              
Loss from continuing operations$(0.70) $(0.95) $(0.16) $(0.61) $(0.77)
Income (loss) from discontinued operations
 (0.23) (0.75) (0.87) 0.12
Net loss$(0.70) $(1.18) $(0.91) $(1.48) $(0.65)
Income (loss) from continuing operations$(1.55) $1.37
 $(0.70)
Loss from discontinued operations
 (0.08) 
Net income (loss)$(1.55) $1.29
 $(0.70)
Weighted average number of shares20,831
 20,816
 20,863
 20,826
 20,813
21,051
 21,017
 20,831
              

(in thousands)
October 30,
2016
 November 1,
2015
 November 2,
2014
 November 3,
2013
 October 28,
2012
October 28,
2018
 October 29,
2017
 October 30,
2016
              
BALANCE SHEET DATA              
Cash and cash equivalents$6,386
 $10,188
 $6,723
 $8,855
 $22,026
$24,763
 $37,077
 $6,386
Working capital$134,086
 $143,184
 $59,893
 $69,633
 $102,663
$104,171
 $81,881
 $134,086
Total assets$316,465
 $326,826
 $424,332
 $501,340
 $557,572
$236,696
 $284,809
 $316,465
Short-term borrowings, including current portion of long-term debt$2,050
 $982
 $129,417
 $168,114
 $145,727
$
 $50,000
 $2,050
Long-term debt, excluding current portion$95,000
 $106,313
 $7,216
 $8,127
 $9,033
$50,000
 $
 $95,000
Total stockholders’ equity$48,965
 $64,491
 $91,394
 $110,241
 $143,117
$50,499
 $83,994
 $48,965
Note - Cash dividends were not paid during the above periods.
Note - Cash dividends were not declared or paid during the above periods.Note - Cash dividends were not declared or paid during the above periods.


ITEM 7.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion should be read in conjunction with the Consolidated Financial Statements and notes thereto.

Note Regarding the Use of Non-GAAP Financial Measures

We have provided certain Non-GAAP financial information, which includes adjustments for special items and the impact of foreign currency fluctuations on certain line items, as additional information for segment revenue, our consolidated net income (loss) from continuing operations and segment operating income (loss). These measures are not in accordance with, or an alternative for, measures prepared in accordance with generally accepted accounting principles (“GAAP”) and may be different from Non-GAAP measures reported by other companies. We believe that the presentation of Non-GAAP measures eliminating the impact of foreign currency fluctuations, special items and the impact of businesses sold provides useful information to management and investors regarding certain financial and business trends relating to our financial condition and results of operations because they permit evaluation of the results of our continuing operations without the effect of foreign currency fluctuations, the impact of businesses sold or special items that management believes make it more difficult to understand and evaluate our results of operations.

financial performance. Special items generally include impairments, restructuring and severance chargescosts, as well as certain income or expenses not indicative of our current or future period performance. In addition, as a result of our Company's strategic reorganization, which included changes to executive management and the Board of Directors as well as the ongoing execution of new strategic initiatives, certain charges were identified as “special items” which were not historically common operational expenditures for us. Such charges included professional search fees, certain board compensation and other professional service fees. While we believe that the inclusion of these charges as special items is useful in the evaluation of our results compared to prior periods, we do not anticipate that these items will be included in our Non-GAAP measures in the future.

Segments

During fiscal 2016, we evaluated our reportable segment structure based on our new management organization and the changes implemented in connection with our new business strategies, including the initiatives to exit non-strategic and non-core operations. As a result of this assessment, we now report our activities in three reportable segments and an “Other” category:

North American Staffing;
International Staffing;
Technology Outsourcing Services and Solutions; and
Corporate and Other.

We report our segment information in accordance with the provisions of FASB the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification 280, Segment Reporting (“ASC Topic 280. The financial information280”), aligning with the way the Company evaluates its business performance and manages its operations.

During the fourth quarter of fiscal 2018, in accordance with ASC 280, the Company determined that its North American Managed Service Program (“MSP”) business meets the criteria to be presented below for fiscal 2015 and fiscal 2014as a reportable segment. To provide period over period comparability, the Company has been restated as requiredrecast the prior period North American MSP segment data to reflect our new segment structure as ifconform to the structure were in place during those years. There has been nocurrent presentation. This change in our totaldid not have any impact on the consolidated financial condition or results of operations previouslyfor any period presented. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) North American MSP. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other.

The Company sold the quality assurance business from within the Technology Outsourcing Services and Solutions segment on October 27, 2017, leaving the Company's call center services as the remaining activity within that reporting segment. The Company has renamed the operating segment Volt Customer Care Solutions and its results are now reported as a resultpart of the Corporate and Other category, as it does not meet the criteria for a reportable segment under ASC 280. To provide period over period comparability, the Company has recast the prior period Technology Outsourcing Services and Solutions segment data to conform to the current presentation within the Corporate and Other category. This change did not have any impact on the consolidated financial results for any period presented. In addition, Corporate and Other also included our previously owned Maintech, Incorporated (“Maintech”) business in ourthe first six months of fiscal 2017 until its sale in March 2017.

Segment operating income (loss) is comprised of segment structure. See Note 20, “Segment Disclosures” for further information.net revenue less cost of services, selling, administrative and other operating costs, settlement and impairment charges and restructuring and severance costs. The Company allocates to the segments all operating costs except costs not directly related to the operating activities such as corporate-wide general and administrative costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and are not used by management to measure segment performance.

Overview

We are a global provider of staffing services (traditional time and materials-based as well as project-based), and information technology infrastructure services.. Our staffing services consist of workforce solutions that include providing contingent workers, personnel recruitment services, and managed staffing services programs supporting primarily administrative and light industrial professional administration,(“commercial”) as well as technical, information technology and engineering (“professional”) positions. Technology outsourcing services assists with individual customer assignments as well as customer care call centers and gaming industry quality assurance testing services. Our managed service programs consist of(“MSP”) involves managing the procurement and on-boarding of contingent workers from multiple providers. Our customer care solutions specialize in serving as an extension of our customers' consumer relationships and processes including collaborating with customers, from help desk inquiries to advanced technical support. We also provided quality assurance services through the date of sale of this business in October 2017. In addition, through the date of the sale of Maintech in March 2017, we provided

information technology infrastructure services. Our information technology infrastructure services provideprovided server, storage, network and desktop IT hardware maintenance, data center and network monitoring and operations.

As of October 30, 2016,28, 2018, we employed approximately 25,80020,100 people, including 23,40018,600 contingent workers. Contingent workers are on our payroll for the length of their assignment. We operate from 10085 locations worldwide with approximately 86%88% of our revenues generated in the United States. Our principal international markets include Europe, Canada Europe and several Asia Pacific locations. The industry is highly fragmented and very competitive in all of the markets we serve.


Recent Developments

InOn November 7, 2018, Linda Perneau, interim President and Chief Executive Officer of the Company, was appointed President and Chief Executive Officer of the Company. Ms. Perneau was also appointed by the Company’s Board of Directors to serve as a director of the Company.

On November 8, 2018, the Company issued a press release stating that its Board of Directors had ended its previously announced review of strategic alternatives. 

On January 2017,4, 2019, we amended ourthe DZ Financing Program with PNC Bank, National Association (“PNC”)Program. Key changes to the amendment were to: (1) extend the termination date from January 31, 2017term of the program to January 31, 2018. The amendment also decreases the requirement25, 2021; (2) revise an existing financial covenant to maintain Tangible Net Worth (as defined under the minimum global liquidityDZ Financing Program) of at least $30.0 million through fiscal year 2019, which will revert back to $40.0 million in fiscal 2020; (3) revise an existing covenant to $20.0 million,maintain positive net income in any fiscal year ending after 2019; and (4) increase the eligibility threshold for obligors with payment terms in excess of 60 days from 2.5% to 10.0%, which increases to $25.0 million atwill add flexibility and borrowing capacity for the earlier of the sale of Maintech or receipt of our IRS refund, and then to $35.0 million after any time at which we pay a dividend or repurchase shares of our stock. The amendment includes a performance covenant requiring a minimum Earnings Before Interest and Taxes (“EBIT”) which is measured quarterly. The amendment also reduces the unbilled receivables eligibility from 15% to 10% of total eligible receivables and permits a $5.0 million basket for supply chain finance receivables. The amendment also prohibits distributions until both Maintech is sold and the IRS refund is received. When these two transactions occur, up to $0.5 million in distributions can be made per fiscal quarter provided that liquidity is at least $40.0 million after the distribution.Company. All other material terms and conditions remain substantially unchanged, including interest rates.unchanged.


Consolidated Results of Continuing Operations and Financial Highlights (Fiscal 20162018 vs. Fiscal 2015)2017)
Results of Continuing Operations by Segment (Fiscal 20162018 vs. Fiscal 2015)2017)
Year Ended October 30, 2016Year Ended October 28, 2018
(in thousands)Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other EliminationTotal North American Staffing International Staffing 
North American
 MSP
 Corporate and Other (1) Elimination (2)
Net revenue$1,334,747
 $1,047,888
 $131,496
 $106,585
 $114,772
 $(65,994)$1,039,170
 $860,544
 $117,351
 $29,986
 $35,228
 $(3,939)
Cost of services1,132,253
 901,025
 112,035
 87,731
 97,456
 (65,994)885,492
 735,050
 98,640
 22,637
 33,104
 (3,939)
Gross margin202,494
 146,863
 19,461
 18,854
 17,316
 
153,678
 125,494
 18,711
 7,349
 2,124
 
                      
Selling, administrative and other operating costs203,930
 122,576
 16,402
 13,029
 51,923
 
173,337
 112,459
 15,986
 5,571
 39,321
 
Restructuring and severance costs5,752
 1,117
 702
 327
 3,606
 
8,242
 932
 328
 145
 6,837
 
Gain on sale of building(1,663) 
 
 
 (1,663) 
Impairment charges364
 
 
 
 364
 
Settlement and impairment charges506
 
 
 
 506
 
Operating income (loss)(5,889) 23,170
 2,357
 5,498
 (36,914) 
(28,407) 12,103
 2,397
 1,633
 (44,540) 
Other income (expense), net(6,506)          (3,320)          
Income tax provision2,175
          958
          
Net loss from continuing operations(14,570)          
Loss from discontinued operations, net of income taxes
          
Net loss$(14,570)          $(32,685)          

Year Ended November 1, 2015Year Ended October 29, 2017
(in thousands)Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other EliminationTotal North American Staffing International Staffing 
North American
 MSP
 Corporate and Other (1) Elimination (2)
Net revenue$1,496,897
 $1,127,284
 $147,649
 $135,886
 $168,422
 $(82,344)$1,194,436
 $919,260
 $119,762
 $36,783
 $125,089
 $(6,458)
Cost of services1,268,363
 974,859
 127,699
 108,309
 139,840
 (82,344)1,007,041
 782,405
 101,064
 29,309
 100,721
 (6,458)
Gross margin228,534
 152,425
 19,950
 27,577
 28,582
 
187,395
 136,855
 18,698
 7,474
 24,368
 
                      
Selling, administrative and other operating costs231,033
 131,277
 18,990
 15,545
 65,221
 
197,130
 119,320
 15,836
 4,861
 57,113
 
Restructuring and severance costs3,635
 705
 357
 
 2,573
 
1,379
 382
 14
 
 983
 
Impairment charges6,626
 1,900
 
 
 4,726
 
Operating income (loss)(12,760) 18,543
 603
 12,032
 (43,938) 
Gain from divestitures(51,971) 
 
 
 (51,971) 
Settlement and impairment charges1,694
 
 
 
 1,694
 
Operating income39,163
 17,153
 2,848
 2,613
 16,549
 
Other income (expense), net(2,380)          (6,950)          
Income tax provision4,646
          3,388
          
Net loss from continuing operations(19,786)          
Net income from continuing operations28,825
          
Loss from discontinued operations, net of income taxes(4,834)          (1,693)          
Net loss$(24,620)          
Net income$27,132
          

(1) Revenues are primarily derived from Volt Customer Care Solutions. In addition, fiscal 2017 included our previously owned quality assurance business as well as our information technology infrastructure services through the date of sale of Maintech in March 2017.
(2) The majority of intersegment sales results from North American Staffing providing resources to Volt Customer Care Solutions and our previously owned quality assurance business.

Results of Operations Consolidated (Fiscal 2018 vs. Fiscal 2017)
Net revenue in fiscal 2018 decreased $155.2 million, or 13.0%, to $1,039.2 million from $1,194.4 million in fiscal 2017. The revenue decline was primarily driven by the absence of $82.3 million in revenue from non-core businesses sold in fiscal 2017, which were included in the Corporate and Other category, as well as a decrease in our North American Staffing segment of $58.8 million and the impact of foreign currency fluctuations of $6.5 million.
Operating results in fiscal 2018 decreased $67.6 million, to an operating loss of $28.4 million from operating income of $39.2 million in fiscal 2017. Excluding the gain on the sale of non-core businesses in fiscal 2017 of $52.0 million and $9.3 million in operating income reported by the businesses sold or exited, as well as the increase in restructuring and severance costs of $6.8 million and the decrease in settlement and impairment charges of $1.2 million, operating loss in fiscal 2018 increased $0.6 million. This increase in operating loss was primarily the result of a decline in North American Staffing and North American

MSP operating income offset by reductions in corporate support costs and improved operating results from our Volt Customer Care Solution business.
Results of Continuing Operations by Segments (Fiscal 20162018 vs. Fiscal 2015)2017)
Net Revenue
Net revenue in fiscal 2016 decreased $162.2 million, or 10.8%, to $1,334.7 million from $1,496.9 million in fiscal 2015. The revenue decline was driven by decreases in our North American Staffing segment of $79.4 million, Technology Outsourcing Services and Solutions segment of $29.3 million, International Staffing segment of $16.1 million and Corporate and Other category of $53.6 million.
The North American Staffing segment revenue declinedecrease of $58.8 million, or 6.4%, was primarily driven by lower demand from our customers in both our technicalprofessional and to a lesser degree in our non-technical administrative and light industrial (“A&I”) skill sets. Declines were most prevalent with our customersoffice job categories. This decrease was partially offset by a 12.3% increase in direct hire and conversion revenue. Year-over-year decrease in total revenue improved from a decline of 7.6% in fiscal 2017 compared to fiscal 2016.
The International Staffing segment revenue decreased $2.4 million, or 2.0%. Excluding the positive impact of foreign currency fluctuations of $6.5 million partially offset by $2.5 million of revenue from businesses exited, International Staffing revenue declined $6.4 million, or 5.2%, primarily due to lower demand in the industrial and commercial manufacturing, utility and IT software services/computers

industries,United Kingdom partially offset by increases in transportation manufacturingBelgium and communications industries. However, the rate of decrease has declined over the fiscal year from 12.2% in fiscal 2015 to 7.0% in fiscal 2016.Singapore.
Technology Outsourcing Services and SolutionsThe North American MSP segment revenue declined $29.3decrease of $6.8 million, or 18.5%, was primarily due todriven by lower volume from a large customer in both our application testing and call centerpayroll service offerings. International Staffing segment revenue declined $16.1 million primarily as a result of foreign exchange rate fluctuations following Brexit and the closurewinding down of certain customer programs partially offset by several unprofitable locations.new programs which began in fiscal 2018.
The Corporate and Other category revenue declinedecrease of $53.6$89.9 million was primarily attributable to a $25.3$59.0 million loss of revenue from non-core businesses which were sold during fiscal 2015 and a $27.9$23.3 million decline as a result of the sale of our quality assurance business and Maintech, respectively, in fiscal 2017. In addition, our North American MSP and our information technology infrastructure services businesses in partVolt Customer Care Solutions revenue declined $7.4 million due to lower volume and a decision not to pursue continued business with a certain customer.normal fluctuations in call center activity.
Cost of Services and Gross Margin
Cost of services in fiscal 20162018 decreased $136.1$121.5 million, or 10.7%12.1%, to $1,132.3$885.5 million from $1,268.4$1,007.0 million in fiscal 2015.2017. This decrease was primarily the result of fewer staff on assignment, consistent with the related decrease in revenues in all segments.segments, as well as a decrease in Corporate and Other due to the sale of Maintech in March 2017 and the quality assurance business in October 2017. Gross margin as a percent of revenue in fiscal 20162018 decreased slightly to 15.2%14.8% from 15.3%15.7% in fiscal 2015 primarily2017. The decrease in gross margin as a percent of revenue was due in part to the sale of non-core businesses and businesses exited. Excluding these businesses, gross margin would have been 15.0% in fiscal 2017. Our North American Staffing segment margins declined slightly due to a declinehigher mix of larger price-competitive customers and competitive pricing pressure, partially offset by a reduction in our Technology Outsourcing ServicesCalifornia unemployment tax rates. Our Corporate and Other margins declined as a result of higher non-billable training costs in the Volt Customer Care Solutions operating segment in fiscal 2018. These decreases in gross margin were partially offset by improved margins in the North American Staffing segment.MSP segment primarily due to a higher mix of managed service revenue.
Selling, Administrative and Other Operating Costs
Selling, administrative and other operating costs in fiscal 20162018 decreased $27.1$23.8 million, or 11.7%12.1%, to $203.9$173.3 million from $231.0$197.1 million in fiscal 2015,2017. This decrease was primarily due to a reductionon-going cost reductions in all areas of the business including $13.8 million in labor costs due to lower headcount and facility consolidations resulting from a company-wide cost reduction plan implemented at$11.4 million in costs attributed to the beginningpreviously-owned quality assurance and Maintech businesses as well as business exited in Taiwan. These decreases were partially offset by an increase of fiscal 2016.$2.0 million in legal and consulting fees related to corporate and cost-efficiency initiatives. In addition, $6.6 millionfiscal 2017 included the release of a reserve related to the dissolution of the decline was attributable to non-core businesses sold during fiscal 2015. Corporate, general and administrative costs in fiscal 2015 included non-cash stock-based compensation provided to our new membersEmployee Welfare Benefit Trust of the Board of Directors and costs incurred responding to activist shareholders and related Board of Directors search fees.$1.4 million. As a percent of revenue, these costs were 15.3%16.7% and 15.4%16.5% in fiscal 20162018 and 2015,2017, respectively. Excluding the $11.4 million from the sale of non-core businesses and businesses exited, selling, administrative and other operating costs decreased $12.4 million, or 6.7%.
Restructuring and Severance Costs
On October 16, 2018, the Company approved a restructuring plan (the “2018 Plan”) based on an organizational and process redesign intended to optimize our strategic growth initiatives and overall business performance. In connection with the 2018 Plan, we incurred a restructuring charge of $4.3 million in the fourth quarter of fiscal 2016,2018 comprised of $1.5 million related to severance and benefit costs and $2.8 million related to facility and lease termination costs.
As previously reported, Mr. Dean departed from his role as President and Chief Executive Officer of the company-wide cost reduction plan resultedCompany and is no longer a member of the Board of Directors. The Company and Mr. Dean subsequently executed a separation agreement, effective June 29, 2018 and we incurred related restructuring costs of $2.6 million in the third quarter of fiscal 2018.

During fiscal 2018, there were other restructuring actions taken as part of our continued efforts to reduce costs and achieve operational efficiency. We recorded severance costs of $1.3 million, primarily resulting from the elimination of certain positions.
Additionally, we incurred restructuring and severance costs of $5.8 million. In$1.4 million during fiscal 2015, corporate restructuring and severance costs of $3.6 million included severance charges associated with the departure of our former Chief Executive Officer and Chief Financial Officer as well as operational restructuring and other2017, under a cost reduction actions to streamline processesplan implemented in fiscal 2016 resulting primarily from a reduction in workforce, facility consolidation and manage costs throughout various functions within the Company.lease termination costs.
Gain on Salefrom Divestitures
In the fourth quarter of Building
We closedfiscal 2017, we completed the sale of the quality assurance business within our Technology Outsourcing Services and Solutions segment to Keywords Studio plc and recognized a gain on the sale of real property comprised of land and a building in San Diego, California during$48.1 million.
In the second quarter of fiscal 2016. There was no mortgage on2017, we completed the propertysale of Maintech to Maintech Holdings LLC, a newly formed holding company and theaffiliate of Oak Lane Partners, LLC and recognized a gain recorded on the sale was $1.7of $3.9 million.
Settlement and Impairment Charges
We identifiedIn fiscal 2018, the Company made the decision to forgo future use of a previously purchased software, modules that we will no longer use, which resulted in an impairment charge of $0.4 million in fiscal 2016. $0.5 million.
In fiscal 2015,October 2017, we entered into a settlement agreement with NewNet Communication Technologies, LLC. The settlement agreement relates to our previously disclosed sale of our Computer Systems segment pursuant to the impairment charges primarily resulted from the initiative to exit certain non-core businesses and fully impairing the net assetsMembership Interest Purchase Agreement. As a result of an early payment of the telephone directory publishing and printing and staffing businessesnote in Uruguay,the fourth quarter of fiscal 2017, the Company recorded a settlement charge of $1.4 million.
The Company determined that a previously purchased software module will not be used as well as our goodwill related to our staffing reporting unitpart of the new back-office financial suite, which resulted in Uruguay. In addition, the $1.9 millionan impairment charge of $0.3 million recorded and disclosed in the second quarter of fiscal 2015 in our North American Staffing segment was attributable to previously capitalized internally developed software resulting from an approved plan to upgrade a certain portion of our front office technology.2017.
Other Income (Expense), net
Other expense in fiscal 2016 increased $4.12018 decreased $3.7 million, or 173.4%52.2%, to $6.5$3.3 million from $2.4$7.0 million in fiscal 2015,2017, primarily related to increased non-cash net foreign exchange gains and lossesloss on intercompany balances and the amortizationlower interest expense as a result of deferred financing fees. Also other expenselower borrowing in fiscal 2015 included the gain on the sale of non-core businesses.

2018.
Income Tax Provision
Income tax provision in fiscal 20162018 amounted to $2.2$1.0 million compared to $4.6$3.4 million in fiscal 2015,2017. The provision in fiscal 2018 primarily related to locations outside of the United States.
Consolidated Results of Continuing Operations and Financial Highlights (Fiscal 2015 vs. Fiscal 2014)
Results of Continuing Operations by Segment (Fiscal 2015 vs. Fiscal 2014)
 Year Ended November 1, 2015
(in thousands)Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other Elimination
Net revenue$1,496,897
 $1,127,284
 $147,649
 $135,886
 $168,422
 $(82,344)
Cost of services1,268,363
 974,859
 127,699
 108,309
 139,840
 (82,344)
Gross margin228,534
 152,425
 19,950
 27,577
 28,582
 
            
Selling, administrative and other operating costs231,033
 131,277
 18,990
 15,545
 65,221
 
Restructuring and severance costs3,635

705
 357
 
 2,573
 
Impairment charges6,626
 1,900
 
 
 4,726
 
Operating income (loss)(12,760) 18,543
 603
 12,032
 (43,938) 
Other income (expense), net(2,380)          
Income tax provision4,646
          
Net loss from continuing operations(19,786)          
Loss from discontinued operations, net of income taxes(4,834)          
Net loss$(24,620)          
 Year Ended November 2, 2014
(in thousands)Total North American Staffing International Staffing Technology Outsourcing Services and Solutions Corporate and Other Elimination
Net revenue$1,710,028
 $1,284,314
 $158,266
 $146,547
 $208,820
 $(87,919)
Cost of services1,450,448
 1,106,921
 135,875
 121,168
 174,403
 (87,919)
Gross margin259,580
 177,393
 22,391
 25,379
 34,417
 
            
Selling, administrative and other operating costs249,026
 140,698
 21,281
 16,056
 70,991
 
Restructuring and severance costs2,507
 730
 
 
 1,777
 
Restatement, investigations and remediation3,261
 
 
 
 3,261
 
Operating income (loss)4,786
 35,965
 1,110
 9,323
 (41,612) 
Other income (expense), net(2,947)          
Income tax provision5,226
          
Net loss from continuing operations(3,387)          
Loss from discontinued operations, net of income taxes(15,601)          
Net loss$(18,988)          
Net Revenue
Net revenue in fiscal 2015 decreased $213.1 million, or 12.5%, to $1,496.9 million from $1,710.0 million in fiscal 2014. The revenue decline was primarily driven by a decrease in our North American Staffing segment of $157.0 million and the Corporate and Other category of $40.4 million.
The North American Staffing segment revenue decline was primarily driven by lower demand from our customers in both our A&I and technical skill sets, as well as a change in the overall mix from technical to A&I skill sets. Declines were most prevalent with customers in the manufacturing, utilities and oil and gas industries as they continued to experience a slowdown on demand.

The Corporate and Other category revenue decline was primarily attributable to a $20.2 million reduction in revenue from non-core businesses which were sold during fiscal 2015 and a $20.1 million decrease in our North American MSP and information technology infrastructure services businesses.
Cost of Services and Gross Margin
Cost of services in fiscal 2015 decreased $182.1 million, or 12.6%, to $1,268.4 million from $1,450.5 million in fiscal 2014. This decrease was primarily the result of fewer contingent staff on assignment, consistent with the related decrease in staffing services revenue. Gross margin as a percent of revenue in fiscal 2015 increased slightly to 15.3% from 15.2% in fiscal 2014 primarily resulting from improved margins in our Technology Outsourcing Services and Solutions segment and the sale of non-core businesses in the Corporate and Other category,States, partially offset by a $1.1 million reversal of reserves on uncertain tax provisions where the North American Staffing segment change in sales mix.
Selling, Administrative and Other Operating Costs
Selling, administrative and other operating costs in fiscal 2015 decreased $18.0 million, or 7.2%, to $231.0 million from $249.0 million in fiscal 2014, primarily due to lower recruiting and delivery costs and cost cutting initiatives in our North American and International Staffing segments, as well as lower support and information technology costs. In addition, $5.8 millionstatute of the decline was attributable to non-core businesses soldlimitations expired during fiscal 2015. These cost reductions were partially offset by increases in Corporate, general and administrative costs from increased non-cash stock-based compensation provided2018. The Company continues to our new Board of Directors, costs incurred responding to activist shareholders and related Board of Directors search fees. Ashave a percent of revenue, these costs were 15.4% and 14.6% in fiscal 2015 and 2014, respectively.
Restructuring and Severance Costs
We had, from time to time, undertaken operational restructuring and other cost reduction actions to streamline processes and manage costs throughout various departments within the Company and incurred restructuring and severance costs of $3.6 million and $2.5 million in fiscal 2015 and 2014, respectively. In fiscal 2015, corporate restructuring and severance costs also included severance charges associated with the departure of our former Chief Executive Officer and Chief Financial Officer.
Impairment Charges

Corporate and Other impairment charges in fiscal 2015 primarily resulted from the initiative to exit certain non-core businesses and fully impairing the net assets of the telephone directory publishing and printing and staffing businesses in Uruguay,full valuation allowance on its domestic losses as well as our goodwill related to our staffing reporting unit in Uruguay. In addition, the $1.9 million impairment charge in our North American Staffing segment was the result of previously capitalized internally developed software as part of a plan to upgrade a certain portion of our front office technology.
Other Income (Expense), net
Other expense in fiscal 2015 decreased $0.5 million, or 19.2%, to $2.4 million from $2.9 million in fiscal 2014, primarily related to decreased net interest expense and non-cash foreign exchange gains and losses on intercompany balances.
Income Tax Provision
Income taxit more likely than not that they will be utilized. The provision in fiscal 2015 amounted to $4.6 million compared to $5.2 million in fiscal 2014,2017 primarily related to locations outside of the United States.States, partially offset by the release of $1.3 million in uncertain tax provisions related to the completion of the IRS and associated state audits. In fiscal 2017, the provision included additional state and foreign taxes from the sale of non-core businesses.
Discontinued Operations
On December 1, 2014,In October 2017, we completed theentered into a settlement agreement with NewNet Communication Technologies, LLC. The settlement agreement relates to our previously disclosed sale of our Computer Systems segment.segment pursuant to the Membership Interest Purchase Agreement. The resultsresult of the Computer Systems segment aresettlement, which included a working capital adjustment and certain indemnity claims, is presented as discontinued operations and excluded from continuing operations and from segment results for all periods presented. 

in fiscal 2017.


Liquidity and Capital Resources

Our primary sources of liquidity are cash flows from operations and proceeds from our financing arrangements with DZ Bank AG Deutsche Zentral-Genossenschafsbank (“DZ Bank”) and with PNC Bank, National Association (“PNC Bank”) until the termination of the PNC Financing Program.Program in January 2018. Borrowing capacity under this programthese arrangements is directly impacted by the level of accounts receivable which fluctuates during the year due to seasonality and other factors. Our business is subject to seasonality with our fiscal first quarter billings typically the lowest due to the holiday season and generally increasing in the fiscal third and fourth quarters when our customers increase the use of contingent labor. Generally, the first and fourth quarters of our fiscal year are the strongest for operating cash flows. In February 2016, Maintech entered into a $10.0 million short-term credit facility with Bank of America, N.A. (“BofA”), which supplements our existing Financing Program and provides additional liquidity for working capital and general corporate purposes.

Our operating cash flows consist primarily of collections of customer receivables offset by payments for payroll and related items for our contingent staff and in-house employees; federal, foreign, state and local taxes; and trade payables. We generally provide customers with 3015 - 45 day credit terms, with few extenuating exceptions, to 60 days, while our payroll and certain taxes are paid weekly.

We manage our cash flow and related liquidity on a global basis. We fund payroll, taxes and other working capital requirements using cash supplemented as needed from short-termour borrowings. Our weekly payroll payments inclusive of employment-related taxes and payments to vendors are approximately $20.0 million. We generally target minimum global liquidity to be 1.5 to 2.0 times our average weekly requirements. We also maintain minimum effective cash balances in foreign operations and use a multi-currency netting and overdraft facility for our European entities to further minimize overseas cash requirements. We believe our cash flow from operations and planned liquidity will be sufficient to meet our cash needs for the next twelve months.

Capital Allocation

In addition to our planned improvements in technology, weWe have prioritized our capital allocation strategy to strengthen our balance sheet and increase our competitiveness in the marketplace. The timing of these initiatives is highly dependent upon attaining the profitability objectives outlined in our plan and the cash flow resulting from the completion of our liquidity initiatives.plan. We also see this as an opportunity to demonstrate our ongoing commitment to Volt shareholders as we continue to execute on our plan and return to sustainable profitability. Our capital allocation strategy includes the following elements:

Maintaining appropriate levels of working capital. Our business requires a certain level of cash resources to efficiently execute operations. Consistent with similar companies in our industry and operational capabilities, we estimate this amount to be 1.5 to 2.0 times our weekly cash distributions on a global basis and must accommodate seasonality and cyclical trends;

Reinvesting in our business. We continue to execute on our company-wide initiative of disciplined reinvestment in our business including newinvesting in an experienced industry leadership team and in our sales and recruiting process, which are critical to drive profitable growth. We also continue to invest in our information technology systems which will support our front-end recruitment and placement capabilities as well as increase efficiencies in our back-office financial suite. We are also investing in our salessuite; and recruiting process and resources, which is critical to drive profitable revenue growth;

Deleveraging our balance sheet. By lowering our debt level, we will strengthen our balance sheet, reduce interest costs and reduce risk going forward;

Returning capital to shareholders. Part of our strategy is to return capital to our shareholders when circumstances permit in connection with share buybacks through our existing share buyback program; and

Acquiring value-added businesses. Potentially in the longer-term, and when circumstances permit, identifying and acquiring companies which would be accretive to our operating income and that could leverage Volt's scale, infrastructure and capabilities. Strategic acquisitions could potentially strengthen Volt in certain industry verticals or in specific geographic locations.forward.

Initiatives to Improve Operating Income, Cash Flows and Liquidity

We continue to make progress on several initiatives undertaken to enhance our liquidity position and shareholder value. We continue

On January 25, 2018, we entered into a two-year $115.0 million accounts receivable securitization program with DZ Bank and exited our financing relationship with PNC Bank. The new agreement better aligns our current financing requirements with our strategic initiatives and reduces our overall borrowing costs. In addition to actively manage our portfoliobetter pricing, the new facility has fewer restrictions on use of business unitsproceeds, which will improve available liquidity and have exited both non-core businesses that were incurring losses and core businesses that were marginally profitable. We completed a number of significant divestitures in the latter part of fiscal 2015 and the first quarter of fiscal 2016, including the sale of our printing and staffing businesses in Uruguay, and the sale of substantially all the assets of our telecommunications, infrastructure and security services business. The above transactions netted nominal proceeds, however, we expect these transactionsallow us to continue to be accretiveadvance our capital allocation plan. Overall, the DZ Financing Program enhances our financial flexibility and debt maturity profile, while providing us with additional resources to future operating cash flows asexecute our business strategy.

In October 2017, we are no longer funding the respective operating losses.
We sold and simultaneously entered into a lease on our Orange, California property in March 2016 for a purchase price of $35.9 million. After the repayment of the mortgage on the property along with transaction-related expenses and fees, we received net cash proceeds of $27.1 million fromcompleted the sale of the property.quality assurance business within the Technology Outsourcing Services and Solutions segment and received net proceeds of $66.8 million after certain transaction related fees and expenses that were used to reduce outstanding debt by $50.0 million.

In March 2017, we completed the sale of Maintech and received gross proceeds of $18.3 million. The lease on the property will expire in March 2031 with an annual base rent of $2.9 million for the first year with a 3.0% annual increase on the then-current base rent. We continue to use the net proceeds from the transaction amounted to $13.1 million after certain transaction related fees and expenses and repayment of loan balances. Due

to the sale of Maintech, our minimum liquidity requirement under our PNC Financing Program increased from $20.0 million to ensure adequate levels of liquidity for working capital purposes, invest$25.0 million until the PNC Financing Program was subsequently amended in technology and fund sales and marketing initiatives in support of our growth objectives.August 2017.

In March 2016, we closed onFebruary 2017, the saleIRS approved the federal portion of real property comprised of land and building with office space of approximately 19,000 square feet in San Diego, California with a private commercial real estate investor. There was no mortgage on the property and net proceeds, after transaction-related expenses and fees, totaled $2.0 million.

We have significant tax benefits. Included in our recoverable income taxes of $17.0 million is $16.0 millionIRS refund from the filing of our amended tax returns for our fiscal years 2004 through 2010. We have fully completed the audit process with2010 and we received $13.8 million. The remaining receivable of approximately $1.6 million primarily related to refunds as a result of the IRS audit conclusion and on December 29, 2016 it was formally sent to the Joint Committee for approval. We have submitted a request for an expedited case to accelerate the processing of the refund. received in fiscal 2018.

Entering fiscal 2017,2019, we also have significant tax benefits including federal net operating loss carryforwards of $145.1$187.5 million, U.S. state NOL carryforwards of $224.1 million and federal tax credits of $51.3 million, which are fully reserved with a valuation allowance as well as federal tax creditswhich we will be able to utilize against future profits. We also have capital loss carryforwards of $47.8$12.9 million, which we will be able to utilize against future profits resulting from our turnaround activities. We also have capital loss carryforwards of $55.4 million, which we will be able to utilize against any future capital gains that may arise in the near future.

We remain committedAs previously discussed, we continue to delivering superior client service at a reasonable cost. In an effortadd functionality to reduce our future operating costs, we are making a significant investment to update our business processes, back-office financial suite andunderlying information technology tools that are critical to our success and offer more functionality at a lower cost. We are making progress and intend to complete the project within the first half of fiscal 2017 with an estimated total cost of approximately $14.0 million in expensed and capitalized costs. We expect that these activities will reduce our costs of services through either the consolidation and/or elimination of certain systems and processes along with other reductionsto improve our competitiveness in discretionary spending.the marketplace. Through our strategy of improving efficiency in all aspects of our operations, we believe we can realize organic growth opportunities, reduce costs and increase profitability.

In During fiscal 2016,2018, we implemented a costalso took certain restructuring actions that will improve selling, general and administrative costs by approximately $13.5 million in annualized savings. This is due in part from efficiencies gained from our information technology investment, as well as additional headcount reduction plan as part of our overall initiative to become more efficient, competitive and profitable. We incurred restructuring and severance charges of $4.7 million, excluding Maintech, primarily resulting from a reduction in workforce, facility consolidation and lease termination costs. These actionsinitiatives taken in fiscal 2016 will result in net annualized labor savings of approximately $11.5 million.under our 2018 Plan. Consistent with our ongoing strategic efforts, cost savings will be used to strengthen our operations.

Liquidity Outlook and Further Considerations

As previously noted, our primary sources of liquidity are cash flows from operations and proceeds from our Financing Program.bank financing programs. Both operating cash flows and borrowing capacity under our Financing Programfinancing arrangements are directly related to the levels of accounts receivable generated by our businesses. As accounts receivable increases based on sales growth, theOur level of borrowing capacity increases. However, our operating cash flow may initially decrease as we fundunder the sales growth. As the business grows, it is likely for a period of time, we would need to borrow funds to have adequate amounts of liquidity to fund operational requirements.long-term accounts receivable securitization program (“DZ Financing Program”) increases or decreases in tandem with any increases or decreases in accounts receivable based on revenue fluctuations.

Further,At October 28, 2018, the Company had outstanding borrowings under termsthe DZ Financing Program of $50.0 million, borrowing availability, as defined, under the DZ Financing Program of $38.3 million and global liquidity of $56.0 million.

On January 4, 2019, we amended the DZ Financing Program. Key changes to the amendment were to: (1) extend the term of the Financing Program, we have to meet certain minimum global liquidity thresholds at all times. At October 30, 2016, the minimum global liquidity threshold was $35.0 million and would have increased to $50.0 million if we had sold Maintech. This threshold is a covenant test exposing us to a potential default under our Financing Program as an unintended consequence should our day to day receipts and disbursements not align with our forecast.

In January 2017, we amended our Financing Program to extend the termination date from January 31, 2017program to January 31, 2018. The amendment also decreases the requirement25, 2021; (2) revise an existing financial covenant to maintain Tangible Net Worth (as defined under the minimum global liquidityDZ Financing Program) of at least $30.0 million through fiscal 2019, which will revert back to $40.0 million in fiscal 2020; (3) revise an existing covenant to $20.0 million,maintain positive net income in any fiscal year ending after 2019; and (4) increase the eligibility threshold for obligors with payment terms in excess of 60 days from 2.5% to 10.0%, which increases to $25.0 million atwill add flexibility and borrowing capacity for the earlier of the sale of Maintech or receipt of our IRS refund, and then to $35.0 million after any time at which we pay a dividend or repurchase shares of our stock, as more fully described elsewhere herein. In addition, there is also an EBIT covenant based on our plan for 2017. The test starts with our fiscal fourth quarter of 2016 tested on a trailing three-month basis, with the first quarter of 2017 tested on a trailing six-month basis, the second quarter of 2017 tested on a trailing nine-month basis and ends with the third quarter of 2017 on a trailing twelve-month basis. The amendment also reduces the unbilled receivables eligibility from 15% to 10% of total eligible receivables and permits a $5.0 million basket for supply chain finance receivables. The amendment also prohibits distributions until both Maintech is sold and the IRS refund is received. When these two transactions occur, up to $0.5 million in distributions can be made per fiscal quarter provided that liquidity is at least $40.0 million after the distribution.Company. All other material terms and conditions remain substantially unchanged, including interest rates.unchanged.

Our DZ Financing Program is subject to termination under standardcertain events of default includingsuch as breach of covenants, (including liquidity and EBIT covenants).including the aforementioned financial covenants. At October 30, 2016,28, 2018, we were in compliance with all debt covenants. We believe, based on our 20172019 plan, we will continue to be able to meet our financial covenants under the liquidity and EBIT covenants.

If the sale of Maintech and/or the receipt of the tax refund is delayed, we believe our liquidity will be sufficient to operate our business over the next twelve months, including satisfying the covenants of our amended DZ Financing Program. However, our liquidity would be more limited. In the event we begin to fall short of our operating and liquidity forecasts during fiscal 2017, we believe we can take steps to preserve liquidity and reduce operating costs. Such steps would include the delay or reduction of capital and working capital investments and/or further reductions in operating expenses.  

An additional consideration under the Financing Program is our ability to expand the credit capacity when the level of business activity increases. As revenues and related accounts receivables rise, correspondingly, our borrowing base increases, but is capped at the present facility amount of $160.0 million.  A cap on the facility amount would have the impact of reducing overall global liquidity as business levels increase. To address this requirement, PNC has provided an accordion feature which may allow us to increase credit capacity to a maximum of $250.0 million subject to approval by our Board of Directors and credit approval by PNC.


The following table sets forth our cash and availableglobal liquidity levels at the end of our last fiscal five quarters and our most recent week ended:quarters:
Global Liquidity      
(in thousands)November 1, 2015January 31, 2016May 1, 2016July 31, 2016October 30, 2016January 6, 2017
       
Cash and cash equivalents (a)
$10,188
$16,515
$23,171
$12,886
$6,386
 
       
Cash in banks (b)
$13,652
$21,140
$29,626
$16,918
$11,248
$15,715
Financing Program - PNC35,700
23,584
26,053
28,986
33,986
19,928
Short-Term Credit Facility - BofA

3,105
3,359
3,291
3,523
Available liquidity$49,352
$44,724
$58,784
$49,263
$48,525
$39,166
       
Global Liquidity     
 October 29, 2017January 28, 2018April 29, 2018July 29, 2018October 28, 2018
Cash and cash equivalents (a)
$37,077
$53,868
$34,177
$29,929
$24,763
      
Total outstanding debt$50,000
$80,000
$50,000
$50,000
$50,000
      
Cash in banks (b) (c)
$40,685
$57,262
$26,443
$22,454
$17,685
PNC Financing Program54,129




DZ Financing Program (d)

21,528
32,943
30,280
38,302
Global liquidity94,814
78,790
59,386
52,734
55,987
Minimum liquidity threshold (e)
40,000
15,000
15,000
15,000
15,000
Available liquidity$54,814
$63,790
$44,386
$37,734
$40,987
      
(a) Per financial statements.
(b) Amount
a.Per financial statements.
b.Balance generally includes outstanding checks.
c.As of October 28, 2018, amounts in the USB collections account are excluded from cash in banks as the balance is included in the borrowing availability under the DZ Financing Program. As of October 28, 2018, the balance in the USB collections account included in the DZ Financing Program availability was $6.4 million.
d.The DZ Financing Program excludes accounts receivable from the United Kingdom.
e.At October 29, 2017, the minimum liquidity threshold included a borrowing base block of $35.0 million.

Cash flows from operating, investing and financing activities, as reflected in our Consolidated Statements of Cash Flows, are summarized in the following table:
For the Year EndedFor the Year Ended
(in thousands)  October 30, 2016 
November 1,
2015
 November 2,
2014
October 28, 2018 October 29, 2017
Net cash provided by (used in) operating activities$(7,611) $43,324
 $34,422
$(5,496) $4,569
Net cash provided by (used in) investing activities18,840
 (7,428) (1,281)(3,234) 72,666
Net cash used in financing activities(11,386) (24,059) (18,360)(1,740) (48,290)
Effect of exchange rate changes on cash and cash equivalents(3,645) (924) (386)(1,844) 1,746
Net cash used in discontinued operations
 (7,237) (17,513)
Net increase (decrease) in cash and cash equivalents$(3,802) $3,676
 $(3,118)$(12,314) $30,691
Fiscal Year Ended October 30, 201628, 2018 Compared to the Fiscal Year Ended November 1, 2015October 29, 2017
Cash Flows – Operating Activities

The net cash used in operating activities in fiscal 20162018 was $7.6$5.5 million, a decrease of $50.9$10.1 million from 2015.fiscal 2017. This decrease resulted primarily from increased demands onthe receipt of the IRS refund of $13.8 million in fiscal 2017 and the net settlement of the NewNet note and working capital relating to the year over year changeadjustment of $5.0 million in accounts receivable that was not as substantial as in the prior fiscal year2017, as well as the changenet loss in prepaid insurancefiscal 2018 partially offset by an increase in cash provided by operating assets and other assets as a substantial portion of our collateral relating to our casualty program was received in the prior fiscal year.liabilities, primarily from accounts receivable and accrued expenses.
Cash Flows – Investing Activities

The net cash provided byused in investing activities in fiscal 20162018 was $18.8$3.2 million, principally from the sale of property (our Orange, CA and San Diego, CA facilities) and equipment of $36.8 million, partially offset by the purchases of property, equipment and software of $17.6$3.6 million primarily relating to our investment in updating our business processes, back-office financial suite and information technology tools. The net cash used inprovided by investing activities in fiscal 20152017 was $7.4$72.7 million, principally from the purchasenet proceeds from the sale of the quality assurance business of $65.9 million through October 29, 2017 and the sale of Maintech of $15.2 million, partially offset by the purchases of property, equipment and software of $8.6$9.3 million partially offset by sale of investments of $1.3 million.primarily relating to our investment in updating our business processes, back-office financial suite and information technology tools.

Cash Flows – Financing Activities

The net cash used in financing activities in fiscal 20162018 was $11.4$1.7 million principally from repaymentthe payment of long-term debt issuance costs of $7.3$1.5 million as a result ofrelated to the sale-leaseback of our Orange, California facility and the net repayment of borrowings of $3.0 million.DZ Financing Program. The net cash used in financing activities in fiscal 20152017 was $24.1$48.3 million principally from the net repayment of borrowings of $28.5 million and $4.3 million for the purchase of common stock, partially offset by the elimination of cash restricted as collateral for borrowings of $10.4 million.

Fiscal Year Ended November 1, 2015 Compared to the Fiscal Year Ended November 2, 2014
Cash Flows – Operating Activities

The net cash provided by operating activities in fiscal 2015 was $43.3 million, an increase of $8.9 million from fiscal 2014. This increase resulted primarily from increased working capital relating to prepaid insurance and other assets, accrued expenses and other liabilities (accrued insurance and other), restricted cash, and income taxes partially offset by accounts payable and accounts receivable. In addition, there was an increase in our net loss when adjusted for non-cash items related to impairment charges, gain on dispositions of property and equipment and unrealized foreign currency exchange loss.
Cash Flows – Investing Activities

The net cash used in investing activities in fiscal 2015 was $7.4 million, principally from the purchases of property, equipment and software of $8.6 million primarily relating to our investment in updating our business processes, back-office financial suite and information technology tools partially offset by sales of investments of $1.3 million. The net cash used in investing activities in fiscal 2014 was $1.3 million, principally from the purchase of property, equipment and software of $5.3 million partially offset by proceeds from sales of property, equipment and software of $3.1 million.
Cash Flows – Financing Activities

The net cash used in financing activities in fiscal 2015 was $24.1 million resulting from net repayment of borrowings of $28.5 million and $4.3 million for the purchase of common stock, partially offset by the elimination of cash restricted as collateral for borrowings of $10.4 million. The net cash used in financing activities in fiscal 2014 was $18.4 million resulting from net repayment of borrowings of $38.6 million partially offset by the decrease in cash restricted as collateral for borrowings of $21.3$47.1 million.
Financing Program

InOn January 2016,25, 2018, we entered into the DZ Financing Program, a two-year $115.0 million accounts receivable securitization program with DZ Bank and exited our financing relationship (“PNC Financing Program”) with PNC Bank. While the borrowing capacity was reduced from $160.0 million under the PNC Financing Program, the new agreement increases available liquidity and provides greater financial flexibility with less restrictive financial covenants and fewer restrictions on use of proceeds, as well as reduces overall borrowing costs. The size of the DZ Financing Program may be increased with the approval of DZ Bank.

The DZ Financing Program is fully collateralized by certain receivables of the Company that are sold to a wholly-owned, consolidated, bankruptcy-remote subsidiary. To finance the purchase of such receivables, we may request that DZ Bank make loans from time to time to the Company that are secured by liens on those receivables.

On June 8, 2018, we amended our $150.0 millionDZ Financing Program with PNC to modify a provision in the calculation of eligible receivables, as defined. This amendment permits us to exclude the receivables of a single large, high-quality customer from its threshold limitation, resulting in additional borrowing capacity of approximately $10.0 million.

On January 4, 2019, we amended the DZ Financing Program. Key changes to the amendment were to: (1) extend the term of the program to January 25, 2021; (2) revise an existing financial covenant to maintain Tangible Net Worth (as defined under the DZ Financing Program) of at least $30.0 million through fiscal 2019, which will revert back to $40.0 million in fiscal 2020; (3) revise an existing covenant to maintain positive net income in any fiscal year ending after 2019; and (4) increase the eligibility threshold for obligors with payment terms in excess of 60 days from 2.5% to 10.0%, which will add flexibility and borrowing capacity for the Company. All other material terms and conditions remain substantially unchanged.

Loan advances may be made under the DZ Financing Program through January 25, 2021 and all loans will mature no later than July 25, 2021. Loans will accrue interest (i) with respect to loans that are funded through the issuance of commercial paper notes, at the CP rate, and (ii) otherwise, at a rate per annum equal to adjusted LIBOR. The CP rate will be based on the rates paid by the applicable lender on notes it issues to fund related loans.  Adjusted LIBOR is based on LIBOR for the applicable interest period and the rate prescribed by the Board of Governors of the Federal Reserve System for determining the reserve requirements with respect to Eurocurrency funding. If an event of default occurs, all loans shall bear interest at a rate per annum equal to the prime rate (the federal funds rate plus 3%) plus 2.5%.

The DZ Financing Program also includes a letter of credit sub-facility with a sub-limit of $35.0 million. As of October 28, 2018, the letter of credit participation was $25.4 million inclusive of $23.5 million for the Company’s casualty insurance program, $1.1 million for the security deposit required under certain real estate lease agreements and $0.8 million for the Company's corporate credit card program. The Company used $30.0 million of funds available under the DZ Financing Program to temporarily collateralize the letters of credit, until the letters of credit were established with DZ Bank on January 31, 2018.

The DZ Financing Program contains customary representations and warranties as well as affirmative and negative covenants, with such covenants being less restrictive than those under the PNC Financing Program. The agreement also contains customary default, indemnification and termination provisions.

We are subject to certain financial and portfolio performance covenants under our DZ Financing Program. At October 28, 2018, we were in compliance with all debt covenants.

We used funds made available by the DZ Financing Program to repay all amounts outstanding under the PNC Financing Program, which terminated in accordance with its terms, and expect to use remaining availability from the DZ Financing Program from time to time for working capital and other general corporate purposes.

Until the termination date, to January 31, 2017; (2) eliminate the interest coverage ratio and modify the liquidity level requirement; (3) reduce the minimum funding threshold, as defined, from 60% to 40%, and (4) revise pricing from a LIBOR based rate plus 1.75% per the prior agreement, to a LIBOR based rate plus 1.90% on outstanding borrowings, and to increase the facility fee from 0.65% to 0.70%. ThePNC Financing Program iswas secured by receivables from certain staffing services businesses in the United States Europe and CanadaEurope that are sold to a wholly-owned, consolidated, bankruptcy remotebankruptcy-remote subsidiary. The subsidiary'sbankruptcy-remote subsidiary’s sole business consistsconsisted of the purchase of the receivables and subsequent granting of a security interest to

PNC Bank under the program, and its assets arewere available first to satisfy obligations to PNC Bank and arewere not available to pay creditors of ourthe Company’s other legal entities. Borrowing capacity under the PNC Financing Program iswas directly impacted by the level of accounts receivable.

Our Financing Program provides for a minimum liquidity covenant which is measured weekly and is calculated as the sum of cash in banks and undrawn amounts under the program. The liquidity covenant level was set at $20.0 million at the origination of the Financing Program in July 2015. Under the October 2016 amendment to the Financing Program, the required minimum liquidity level is to $35.0 million through the earlier of: 1) the date of the sale of the Company's subsidiary, Maintech Incorporated, at which time the minimum liquidity level increases to $40.0 million and 2) the expiration of the Financing Program on January 31, 2017. In addition, this amendment adds a negative covenant prohibiting share buybacks or dividends by the Company through January 31, 2017. This places restrictions on our ability to utilize this cash. As of October 30, 2016, our global liquidity, as defined in our debt agreement, was $48.5 million and at January 6, 2017 was $39.2 million.

In addition to customary representations, warranties and affirmative and negative covenants, the PNC Financing Program iswas subject to termination under standard events of default including change of control, failure to pay principal or interest, breach of the liquidity covenant,or performance covenants, triggering of portfolio ratio limits, or other material adverse events, as defined. At October 30, 2016, we were in compliance with all debt covenant requirements.

TheOn January 11, 2018, we entered into Amendment No. 10 to the PNC Financing Program, has a feature under which gave us the facility limit can be increased upoption to $250.0 million subjectextend the termination date of the program from January 31, 2018 to credit approval from our Board of DirectorsMarch 2, 2018, and PNC. Borrowings are priced based upon a fixed program rate plusamended the daily adjusted one-month LIBOR index, as defined. The program also contains a revolving credit provision under which proceeds can be drawnfinancial covenant requiring the Company to meet the minimum earnings before interest and taxes levels for a definitive tranche period of 30, 60, 90 or 180 days priced at the adjusted LIBOR index rate in effect for that period. In addition to United States dollars, drawings can be denominated in Canadian dollars, subject to a Canadian dollar $30.0 million limit,fiscal quarter ended October 29, 2017. All other material terms and British Pounds Sterling, subject to a £20.0 million limit. The program also includes a letter of credit sublimit of $50.0 million and minimum borrowing requirements. conditions remained substantially unchanged, including interest rates.

Off-Balance Sheet Arrangements

As of October 30, 2016, there were no foreign currency denominated28, 2018, we issued letters of credit against our DZ Financing Program totaling $25.4 million including of $23.5 million for the Company's casualty insurance program, $1.1 million for the security deposit required under certain lease agreements and $0.8 million for the Company’s corporate credit card program.

borrowings, and the letterAs of October 29, 2017, we issued letters of credit participation was $31.0against our PNC Financing Program totaling $28.3 million inclusive of $28.9$26.9 million for the Company's casualty insurance program and $2.1$1.4 million for the security deposit required under the Orange facility lease agreement.

On September 6, 2016, we amended our Financing Program to increase the facility limit from $150.0 million to $160.0 million under the expandable accordion feature in the program. We entered into this amendment to utilize the Other than an additional borrowing base provided by the current and potential growth in eligible accounts receivable balances.

At October 30, 2016 and November 1, 2015, we had outstanding borrowingsletter of $95.0 million and $100.0 million, respectively, under the Financing Program which bore a weighted average annual interest rate of 2.3% and 1.8%, respectively, inclusive of certain facility fees. Borrowing availability under this program was $34.0 million at the end of fiscal 2016.

In January 2017, as discussed in “Management Discussion and Analysis of Financial Condition and Results of Operations - Recent Developments”, we amended our Financing Program with PNC. As of October 30, 2016, our Financing Program was classified as long-term debt on our Consolidated Balance Sheet. However, at the end of our fiscal first quarter 2017, the Financing Program will be classified as short-term as the termination date will be within twelve months of our first quarter 2017 balance sheet date.

Bank of America Short-Term Credit Facility

In February 2016, Maintech, Incorporated, an indirect wholly-owned subsidiary of Volt, as borrower, entered into a $10.0 million 364-day secured revolving credit agreement with Bank of America N.A. The credit agreement provides for revolving loans as well as a $0.1totaling $0.4 million, sub-line for letters of credit and is subject to borrowing base and availability restrictions and requirements. The credit agreement is secured by assets of the borrower, including accounts receivable, and the Company has guaranteed the obligations of the borrower under the agreement not to exceed $3.0 million. The credit agreement contains certain customary representations and warranties, events of default and affirmative and negative covenants.

The borrower may optionally terminate the credit agreement and repay the borrowings prior to the expiration date, without premium or penalty at any time by the delivery of a notice to that effect as provided under the credit agreement. It is anticipated that the credit agreement will be terminated before a sale of the borrower. Borrowings will be used for working capital and general corporate purposes. Interest under the credit agreement is a one month LIBOR based rate plus 2.75% on drawn amounts and a fixed rate of 0.375% on undrawn amounts. As of October 30, 2016, the amount drawn under this facility was $2.1 million. Borrowing availability under this program was $3.3 million at the end of fiscal 2016.

Share Repurchase Program

Our Board of Directors authorized a 1.5 million share buyback program in January 2015. Since the program's initiation, $4.3 million, or 340,800 shares, of common stock has been repurchased. There have been no repurchases under this program since the second fiscal quarter of 2015.
Off-Balance Sheet Arrangements
As of October 30, 2016, we issued letters of credit against our Financing Program totaling $31.0 million inclusive of $28.9 million for the Company's casualty insurance program and $2.1 million for the security deposit required under the Orange facility lease agreement. Therethere were no other off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in fiscal 20162018 and 20152017 that would have affected our liquidity or the availability of or requirements for capital resources.
Contractual Obligations and Other Contingent Commitments
The contractual obligations presented in the tables below represent our estimates of future payments under fixed contractual obligations and commitments undertaken in the normal course of business. Change in our business needs, cancellation provisions, changing interest rates and other factors may result in actual payments differing from these estimates.

The following table summarizes our contractual cash obligations at October 30, 2016:
 Payments Due by Period
(in thousands)Total 
Less Than 1
Year
 
1-3
Years
 
3-5
Years
 
After 5
Years
Financing Program$95,000
 $
 $95,000
 $
 $
Short-term Credit Facility2,050
 2,050
 
 
 
Total Debt97,050
 2,050
 95,000
 
 
Operating leases98,812
 17,309
 25,365
 15,002
 41,136
Standby letters of credit31,455
 31,455
 
 
 
Other (a)11,216
 5,727
 4,651
 838
 
Total Contractual Cash Obligations$238,533
 $56,541
 $125,016
 $15,840
 $41,136

(a)In November 2015, we entered into a Master Subscription Agreement to upgrade our Customer/Candidate Relationship Management (CRM) and Applicant Tracking System (ATS) platforms for total fees of $7.3 million, payable over 5 years.
Our liability for uncertain tax positions of $6.8 million as of October 30, 2016 is not reflected in the above contractual obligations table as we are not able to reasonably estimate the timing of payments in individual years.

Critical Accounting Policies and Estimates
Management’s discussion and analysis of our financial position and results of operations are based upon our Consolidated Financial Statements, which are included in Item 8 of this report and have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates, judgments, assumptions and valuations that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosures. While management believes that its estimates, judgments and assumptions are appropriate, significant differences in actual experience or significant changes in assumptions may materially affect our future results. Management believes the critical accounting policies and areas that require the most significant estimates, judgments, assumptions or valuations used in the preparation of our financial statements are those summarized below.
Goodwill

We perform our annual impairment test for goodwill during the second quarter of the fiscal year and when a triggering event occurs between annual impairment tests. During the second quarter, it was determined that no adjustment to the carrying value ofWhen testing goodwill, was required. There were no events or changes in circumstances since the annual goodwill impairment assessment that caused the Company has the option to perform an interim impairment assessment.

The Company first assesses theassess qualitative factors for reporting units that carry goodwill. International Staffing is the only segment which carries goodwill. The qualitative assessment includes assessing the totality of relevant events and circumstances that affect the fair value or carrying value of the reporting unit. These events and circumstances include macroeconomic conditions, industry and competitive environment conditions, overall financial performance, reporting unit specific events and market considerations. We may also consider recent valuations of the reporting unit, including the magnitude of the difference between the most recent fair value estimate and the carrying value, as well as both positive and adverse events and circumstances, and the extent to which each of the events and circumstances identified may affect the comparison of a reporting unit’s fair value with its carrying value.  If the qualitative assessment results in a conclusion that it is more likely than not that the fair value of a reporting unit exceeds the carrying value, then no further testing is performed for that reporting unit.

When a qualitative assessment is not used, or if the qualitative assessment is not conclusive and it is necessary to calculate the fair value of a reporting unit, then the impairment analysis for goodwill is performed at the reporting unit level using a two-step approach.one-step approach (“Step 1”) as we have early adopted Accounting Standards Update 2017-04, Intangibles - Goodwill and Other (Topic 350)Simplifying the Test for Goodwill Impairment. In conducting our goodwill impairment testing, we compare the fair value of the reporting unit with goodwill to the carrying value, using various valuation techniques including income (discounted cash flow) and market approaches. Determining fair value requires significant judgment concerningThe Company believes the assumptionsblended use of both models compensates for the inherent risk associated with either model if used on a stand-alone basis, and this combination is indicative of the factors a market participant would consider when performing a similar valuation.

For the fiscal 2018 test performed in the valuation model,second quarter, we elected to bypass the qualitative assessment and prepared a Step 1 analysis. Our Step 1 analysis used significant assumptions including discount rates, the amountexpected revenue and timing of expected future cash flows andexpense growth rates, as well asforecasted capital expenditures, working capital levels and a discount rate of 12%. Under the market-based approach significant assumptions included relevant comparable company earnings multiples for the market-based approach including the determination of whether a premium or discount should be applied to those comparables.


If During the second quarter of fiscal 2018, it was determined that no adjustment to the carrying value of goodwill of $5.7 million was required as our Step 1 analysis resulted in the fair value of the reporting unit is less thanexceeding its carrying value, an indication ofvalue. There were no triggering events since the annual goodwill impairment exists forassessment that caused the reporting unit and the entity mustCompany to perform step two of thean interim impairment test (measurement). Under step two, an impairment loss is recognized for any excess of the carrying amount of the reporting unit’s goodwill over the implied fair value of that goodwill. The implied fair value of goodwill is determined by allocating the fair value of the reporting unit in a manner similar to a purchase price allocation and the residual fair value after this allocation is the implied fair value of the reporting unit goodwill. Fair value of the reporting unit is determined by using various valuation techniques including income (discounted cash flow), market and/or consideration of recent and similar purchase acquisition transactions.assessment.
Income Taxes
Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases, as well as for operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using current tax laws and rates in effect for the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. We must then assess the likelihood that our deferred tax assets will be realized. If we do not believe that it is more likely than not that our deferred tax assets will be realized, a valuation allowance is established. When a valuation allowance is increased or decreased, a corresponding tax expense or benefit is recorded.
Accounting for income taxes involves uncertainty and judgment in how to interpret and apply tax laws and regulations within our annual tax filings. Such uncertainties may result in tax positions that may be challenged and overturned by a tax authority in the future which would result in additional tax liability, interest charges and possible penalties. Interest and penalties are classified as a component of income tax expense.
We recognize the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized upon ultimate settlement. Changes in recognition or measurement are reflected in the period in which the change in estimate occurs.
Realization of deferred tax assets is dependent upon reversals of existing taxable temporary differences, taxable income in prior carryback years, and future taxable income. Significant weight is given to positive and negative evidence that is objectively verifiable. We have a three-year cumulative loss position which is significant negative evidence in considering whether deferred tax assets are realizable and the accounting guidance restricts the amount of reliance we can place on projected taxable income to support the recovery of the deferred tax assets. A valuation allowance has been recognized due to the uncertainty of realization of our loss carryforwards and other deferred tax assets. Management believes that the remaining deferred tax assets are more likely than not to be realized based upon consideration of all positive and negative evidence, including scheduled reversal of deferred tax liabilities and tax planning strategies determined on a jurisdiction-by-jurisdiction basis.
Casualty Insurance Program
We purchase workers’ compensation insurance through mandated participation in certain state funds, and the experience-rated premiums in these state plans relieve us of any additional liability. Liability for workers’ compensation in all other states as well as automobile and general liability is insured under a paid loss deductible experience-ratedcasualty insurance program for losses exceeding specified retentiondeductible levels and we are financially responsible for losses below the specified deductible limits. The casualty program is secured by a letter of credit against the Company's DZ Financing Program of $23.5 million as of October 28, 2018.
We recognize expenses and establish accruals for amounts estimated to be incurred up to the policy deductible, both reported and not yet reported, policy premiums and related legal and other claims administration costs. We develop estimates for claims as well as claims incurred but not yet reported using actuarial principles and assumptions based on historical and projected claim incidence patterns, claim size and the length of time over which payments are expected to be made. Actuarial estimates are updated as loss experience develops, additional claims are reported or settled and new information becomes available. Any changes in estimates are reflected in operating results in the period in which the estimates are changed. Depending on the policy year, adjustments to final expected paid amounts are determined as of a future date, between threefour or fourfive years after the end of the respective policy year or through the ultimate life of the claim.
In October 2015, we converted three of the four open policy years to a paid loss deductible program secured by a letter of credit against our Financing Program of $25.1 million. Under this program, we now make payments based on actual claims paid instead of pre-funding an estimate of the ultimate loss exposure. The change from an incurred loss program to a paid loss program returned cash collateral of approximately $22.0 million to us for the converted policy years, which was treated as a source of net cash provided by operating activities.

Medical Insurance Program
We are self-insured for a portion of our medical benefit programs for our employees. Eligible contingent staff on assignment with customers are offered medical benefits through a fully insured program administered through a third party. Employees contribute a portion of the cost of these medical benefit programs.
The liability for the self-insured medical benefits is limited on a per claimant basis through the purchase of stop-loss insurance. Our retained liability for the self-insured medical benefits is determined utilizing actuarial estimates of expected claims based on statistical analysis of historical data. Amounts contributed by employees and additional amounts necessary to fund the self-insured program administered by the third party were transferred to a 501(c)(9) employee welfare benefit trust. We terminated the employee welfare benefit trust during October 2016.
Litigation
We are subject to certain legal proceedings as well as demands, claims and threatened litigation that arise in the normal course of our business. If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably estimated, a liability and an expense are recorded for the estimated loss. Significant judgment is required in both the determination of probability and the determination of whether an exposure is reasonably estimable. Development of the accrual includes consideration of many factors including potential exposure, the status of proceedings, negotiations, discussions with internal and outside counsel, results of similar litigation and, in the case of class action lawsuits, participation rates. As additional information becomes available, we will revise the estimates. If the actual outcome of these matters is different than expected, an adjustment is charged or credited to expense in the period the outcome occurs or the period in which the estimate changes. To the extent that an insurance company is contractually obligated to reimburse us for a liability, we record a receivable for the amount of the probable reimbursement.
Note Receivable
Our note receivable from NewNet was originally valued at $8.4 million and was subsequently accreted to its current recorded value of $8.9 million, which we believe is its net realizable value. As with any receivable, the underlying collectability assessment is based on multiple factors including the credit worthiness of the counterparty. In the event that our assessment of the collectability of this note changes, we would record a charge to Selling, administrative and other operating costs in the period in which we made such a determination.
Accounts Receivable
We make ongoing estimates relating to the collectability of our trade accounts receivable and maintain an allowance for estimated losses resulting from the inability of our customers to make required payments, sales adjustments and permanent placement candidates not remaining with a client for a guaranteed period. In determining the amount of the allowance for uncollectible accounts receivable, we make judgments on a customer by customer basis based on the customer’s current financial situation, such as bankruptcies, and other difficulties collecting amounts billed. Losses from uncollectible accounts have not exceeded our allowance historically. As we cannot predict with certainty future changes in the financial stability of our customers, actual future losses from uncollectible accounts may differ from our estimates. If the financial condition of our customers were to deteriorate, resulting in their inability to make payments, a larger allowance may be required. In the event we determined that a smaller or larger allowance was appropriate, we would record a credit or a charge to Selling, administrative and other operating costs in the period in which we made such a determination.

In addition, for billing adjustments related to errors, service issues and compromises on billing disputes, we also include a provision for sales allowances, based on our historical experience, in our allowance for uncollectible accounts receivable. If sales allowances vary from our historical experience, an adjustment to the allowance may be required, and we would record a credit or charge to revenue from services in the period in which we made such a determination.
New Accounting Standards
For additional information regarding new accounting guidance see our Note on Summary of Business and Significant Accounting Policies in our Consolidated Financial Statements.

ITEM 7A.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market risk is the potential economic gain or loss that may result from changes in market rates and prices. In the normal course of business, the Company’s earnings, cash flows and financial position are exposed to market risks relating to the impact of interest rate changes and foreign currency exchange rate fluctuations and changes in the market value of financial instruments.fluctuations. We limit these risks through risk management policies and procedures.
Interest Rate Risk

We centrally manage our debt and investment portfolios considering investment opportunities and risks, tax consequences and overall financing strategies. At October 30, 2016,28, 2018, we had cash and cash equivalents on which interest income is earned at variable rates. At October 30, 2016,28, 2018, we had a $160.0long-term $115.0 million accounts receivable securitization program, which can be increased up to $250.0 million subject to credit approval from PNC,DZ Bank, to provide additional liquidity to meet our short-term financing needs. In addition, we have a $10.0 million secured revolving credit facility with Bank of America, N.A. which provides additional liquidity to meet our short-term financing needs.

The interest rates on these borrowings and financings are variable and, therefore, interest and other expense and interest income are affected by the general level of U.S. and foreign interest rates. We consider the use of derivative instruments to hedge interest rate risk; however, as of October 28, 2018, we did not utilize any of these instruments as they were not considered to be cost effective. Based upon the current levels of cash invested, notes payable to banks and utilization of the securitization program, on a short-term basis, a hypothetical 1-percentage-point increase in interest rates would have increased net interest expense by $0.8$0.1 million andor a hypothetical 1-percentage-point decrease in interest rates would have decreased net interest expense by $1.0$0.1 million in fiscal 2016.2018.

Foreign Currency Risk
We have operations in several foreign countries and conduct business in the local currency in these countries. As a result, we have risk associated with currency fluctuations as the value of foreign currencies fluctuates against the dollar, in particular the British Pound, Euro, Canadian Dollar, Singapore Dollar and Indian Rupee. These fluctuations impact reported earnings.
Fluctuations in currency exchange rates also impact the U.S. dollar amount of our net investment in foreign operations. The assets and liabilities of our foreign subsidiaries are translated into U.S. dollars at the exchange rates in effect at the fiscal year-end balance sheet date. Income and expenses accounts are translated at an average exchange rate during the year which approximates the rates in effect at the transaction dates. The resulting translation adjustments are recorded in stockholders’ equity as a component of accumulated other comprehensive income. The U.S. dollar strengthened relative to many foreign currencies as of October 30, 201628, 2018 compared to November 1, 2015.October 29, 2017. Consequently, stockholders’ equity decreased by $2.6$1.8 million as a result of the foreign currency translation as of October 30, 2016.28, 2018.
Based upon the current levels of net foreign assets, a hypothetical 10% devaluation of the U.S. dollar as compared to these currencies as of October 30, 201628, 2018 would result in an approximate $1.3$2.4 million positive translation adjustment recorded in other comprehensive income within stockholders’ equity. Conversely, a hypothetical 10% appreciation of the U.S. dollar as compared to these currencies as of October 30, 201628, 2018 would result in an approximate $1.3approximately $2.4 million negative translation adjustment recorded in other comprehensive income within stockholders’ equity. We do not use derivative instruments for trading or other speculative purposes.
Equity Risk
Our investments are exposed to market risk as it relates to changes in the market value. We hold investments primarily in mutual funds for the benefit of participants in our non-qualified deferred compensation plan, and changes in the market value of these investments result in offsetting changes in our liability under the non-qualified deferred compensation plans as the employees realize the rewards and bear the risks of their investment selections. At October 30, 2016, the total market value of these investments was $3.6 million.

ITEM 8.
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
Our financial statements and supplementary data are included at the end of this report beginning on page F-1. See the index appearing on the pages following this report.

ITEM 9.
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None

ITEM 9A.CONTROLS AND PROCEDURES
ITEM 9A.    CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Based on an evaluation under the supervision and with the participation of the Company’s management, our Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) were effective as of October 30, 201628, 2018 to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to the Company’s management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.
Management’s Annual Report on Internal Control over Financial Reporting
The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act). Management conducted an assessment of the effectiveness of the Company’s internal control over financial reporting based on the criteria set forth in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework). Based on the Company’s assessment, management has concluded that its internal control over financial reporting was effective as of October 30, 201628, 2018 to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with GAAP. The Company’s independent registered public accounting firm, Ernst & Young LLP, has issued

This Annual Report on Form 10-K does not include an audit report on the Company’s internal control over financial reporting which appears in this Form 10-K.by the Company's registered public accounting firm. The Company's internal control over financial reporting was not subject to audit by the Company's registered public accounting firm pursuant to the SEC’s Exchange Act Rule 12b-2 that permits the Company to provide only management's assessment report for the year ended October 28, 2018.
Changes in Internal Control Over Financial Reporting
There were no changes in ourthe Company’s internal control over financial reporting which occurred during the fiscal quarter ended October 30, 201628, 2018, that have materially affected, or are reasonably likely to materially affect, ourthe Company’s internal control over financial reporting.
Inherent Limitations of Internal Control
Management, including the Company’s Chief Executive Officer and Chief Financial Officer, does not expect that the Company’s internal controls will prevent or detect all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of internal controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. Also, any evaluation of the effectiveness of internal controls in future periods are subject to the risk that those internal controls may become inadequate because of changes in business conditions, or that the degree of compliance with the policies or procedures may deteriorate.


Report of Independent Registered Public Accounting Firm
The Board of Directors and Stockholders of Volt Information Sciences, Inc.
We have audited Volt Information Sciences, Inc. and subsidiaries’ internal control over financial reporting as of October 30, 2016, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). Volt Information Sciences, Inc. and subsidiaries’ management is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the company’s internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, Volt Information Sciences, Inc. and subsidiaries, maintained in all material respects, effective internal control over financial reporting as of October 30, 2016, based on the COSO criteria.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Volt Information Sciences, Inc. and subsidiaries as of October 30, 2016 and November 1, 2015, and the related consolidated statements of operations, comprehensive loss, stockholders’ equity, and cash flows for each of the three years in the period ended October 30, 2016 of Volt Information Sciences, Inc. and subsidiaries and our report dated January 11, 2017 expressed an unqualified opinion thereon.
/s/ Ernst & Young LLP
New York, New York
January 11, 2017


ITEM 9B.OTHER INFORMATION

Amendment No. 52 to ReceivablesDZ Financing Agreement and Amendment No. 1 to Performance GuarantyProgram

TheOn January 4, 2019, the Company entered into Amendment No. 5, dated as of January 6, 2017,2 to the ReceivablesDZ Financing Agreement dated asProgram. Key changes to the amendment were to: (1) extend the term of July 30, 2015 and Amendment No. 1 to Performance Guaranty, dated as of January 5, 2016. Amendment No. 5 extends the termination date from January 31, 2017program to January 31, 2018. The amendment also decreases the requirement25, 2021; (2) revise an existing financial covenant to maintain Tangible Net Worth (as defined under the minimum global liquidityDZ Financing Program) of at least $30.0 million through fiscal 2019, which will revert back to $40.0 million in fiscal 2020; and (3) revise an existing covenant to $20.0 million,maintain positive net income in any fiscal year ending after 2019; (4) increase the eligibility threshold for obligors with payment terms in excess of 60 days from 2.5% to 10.0%, which increases to $25.0 million at the earlier of the sale of Maintech or receipt of our IRS refund,will add flexibility and then to $35.0 million after any time at which we pay a dividend or repurchase shares of our stock. Additionally, the amendment includes a financial covenant requiring us to meet certain minimum earnings before interest and taxes levels, measured quarterly, reduces the unbilled receivables eligibility from 15% to 10% and permits a $5.0 million basket for supply chain finance receivables. The amendment prohibits distributions until both Maintech is sold and the IRS refund is received. When these two transactions occur, up to $0.5 million in distributions can be made per fiscal quarter provided that liquidity is at least $40.0 million pro formaborrowing capacity for the distribution.Company. All other material terms and conditions remain substantially unchanged, including interest rates.unchanged.
A copy of Amendment No. 2 is attached to this Annual Report as Exhibit 10.51, and this summary is qualified in its entirety by reference to such exhibit.

PART III

ITEM 10.DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
The information required to be furnished pursuant to this item will be set forth under the captions “Proposal One: Election of Directors,” “Executive Officers,” “Corporate Governance,” “Section 16(a) Beneficial Ownership Reporting Compliance” and “Miscellaneous - Available Information” in the Company’s Proxy Statement for our 20172019 Annual Meeting of Shareholders (the “Proxy Statement”) or in an amendment to this Annual Report, which information is incorporated herein by reference.

ITEM 11.EXECUTIVE COMPENSATION
The information required to be furnished pursuant to this item is incorporated by reference from the information set forth under the caption “Executive Compensation” in the Proxy Statement or in an amendment to this Annual Report, which information is incorporated herein by reference.

ITEM 12.SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
The information required to be furnished pursuant to this item will be set forth under the caption “Security Ownership of Certain Beneficial Owners and Management” in the Proxy Statement or in an amendment to this Annual Report, which information is incorporated herein by reference.

ITEM 13.CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE
The information required to be furnished pursuant to this item will be set forth under the captions “Transactions With Related Persons” and “Corporate Governance - Director Independence” in the Proxy Statement or in an amendment to this Annual Report, which information is incorporated herein by reference.

ITEM 14.PRINCIPAL ACCOUNTING FEES AND SERVICES
The information required to be furnished pursuant to this item will be set forth under the caption “Principal Accountant Fees and Services” in the Proxy Statement or in an amendment to this Annual Report, which information is incorporated herein by reference.



PART IV
 
ITEM 15.EXHIBITS, FINANCIAL STATEMENT SCHEDULES
(a)(1) Financial Statements
The following documents are filed as a part of this report:
   Page No.    
   
   
   
   
   
   
   
(a)(2) Financial Statement Schedules
All schedules have been omitted because the required information is included in the Consolidated Financial Statements or the notes thereto, or because they are not required.
(b) Exhibits - The following exhibits are filed as part of, or incorporated by reference into, this report:
Exhibits  Description
2.1 
2.2
2.3
   
3.1 
   
3.2  Certificate of Amendment to Certificate of Incorporation of the Company (incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K filed April 11, 2007; File No. 001-09232)
3.3
  
10.1*  
   
10.2*  
   
10.3*  
   
10.4*  
   
10.5*  
   
10.6*  
   
10.7*  
   
10.8*  Employment Agreement, dated May 1, 1987, by and between the Company and Jerome Shaw (incorporated by reference to Exhibit 19.02 to the Company’s Quarterly Report on Form 10-Q for the fiscal quarter ended May 1, 1987; File No. 001-09232)
   
10.9*  Amendment to Employment Agreement, dated January 3, 1989, by and between the Company and Jerome Shaw (incorporated by reference to Exhibit 10.4(a) to the Company’s Annual Report on Form 10-K for the fiscal year ended October 28, 1989; File No. 001-09232)
   
10.10*10.10 Employment Agreement, dated December 26, 2012, by and between the Company and Ronald Kochman (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed December 28, 2012; File No. 001-09232)
10.11*
   
10.12*10.11*  
  
10.13*10.12*  Settlement Agreement (including Exhibits A and B), dated as of March 30, 2015, by and among the Company, Glacier Peak Capital LLC, Glacier Peak U.S. Value Fund, L.P. and John C. Rudolf (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed April 2, 2015; File No. 001-9232)
10.14*Employment Agreement, dated March 30, 2015, by and between the Company and Bryan Berndt (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed April 9, 2015; File No. 001-9232)
10.15*
   
10.16*10.13*  
  
10.17*10.14  
  
10.18*10.15  
  
10.19*10.16  
  
10.20*10.17  
  
10.21*10.18*  
   
10.22*10.19 
   
10.23*10.20 Separation Agreement and General Release, dated January 16, 2015, by and between the Company and James Whitney Mayhew (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed January 22, 2015; File No. 001-9232)
10.24*
   
10.25*10.21 
   
10.26*10.22 
   
10.27*10.23 
   
10.28*10.24 
   
10.29*10.25 
   
10.30*10.26 
   
10.31*10.27 
   
10.32*10.28 
   
10.33*10.29* 

   
10.34*10.30* 
10.31*
10.32
10.33*
10.34
10.35*
10.36
10.37
10.38
10.39
10.40
10.41
10.42
10.43
10.44*
10.45
10.46*
10.47*
10.48*
10.49*
10.50*
10.51
   
21  
  
23 
   
31.1  
  
31.2  
  
32.1  
  
101.INS  XBRL Instance Document.
  
101.SCH  XBRL Taxonomy Extension Schema Document.
  
101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document.
  
101.DEF  XBRL Taxonomy Extension Definition Linkbase Document.
  
101.LAB  XBRL Taxonomy Extension Label Linkbase Document.
  
101.PRE  XBRL Taxonomy Extension Presentation Linkbase Document.
* Management contracts and compensatory plans or arrangements required to be filed as an exhibit pursuant to Item 15(b) of Form 10-K.


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 VOLT INFORMATION SCIENCES, INC.
    
Date: January 11, 20179, 2019By:  /s/    Michael DeanLinda Perneau
    Michael DeanLinda Perneau
    President and Chief Executive Officer
(Principal Executive Officer)
    
Date: January 11, 20179, 2019By:  /s/    Paul Tomkins
    Paul Tomkins
    Senior Vice President and
Chief Financial Officer
(Principal Financial Officer )Officer)
     
Date: January 11, 20179, 2019By:  /s/    Bryan BerndtLeonard Naujokas
    Bryan BerndtLeonard Naujokas
    Controller and Chief Accounting Officer
(Principal Accounting Officer)
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 

Date: January 11, 2017By:/s/    Dana Messina
Dana Messina
Chairman of the Board
Date: January 11, 2017By:/s/    Michael Dean
Michael Dean
President and Chief Executive Officer
(Principal Executive Officer)
Date: January 11, 2017By:/s/    James E. Boone
James E. Boone
Director
Date: January 11, 20179, 2019By:  /s/    Nick S. Cyprus
    Nick S. Cyprus
    Chairman of the Board
Date: January 9, 2019By:/s/    Linda Perneau
Linda Perneau
President and Chief Executive Officer
(Principal Executive Officer)
Date: January 9, 2019By:/s/    Dana Messina
Dana Messina
Director
    
Date: January 11, 20179, 2019By:  /s/    Bruce G. Goodman
    Bruce G. Goodman
    Director
    
Date: January 11, 20179, 2019By:  /s/    John C. RudolfWilliam Grubbs
    John C. RudolfWilliam Grubbs
    Director
    
Date: January 11, 20179, 2019By:  /s/    Laurie Siegel
    Laurie Siegel
    Director
Date: January 9, 2019By:/s/    Arnold Ursaner
Arnold Ursaner
Director


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIESREPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Report of Independent Registered Public Accounting Firm
TheTo the Stockholders and the Board of Directors and Stockholders of Volt Information Sciences, Inc. and subsidiaries:

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Volt Information Sciences, Inc. and subsidiaries (the Company) as of October 30, 201628, 2018 and November 1, 2015, andOctober 29, 2017, the related consolidated statements of operations, comprehensive loss, stockholders’income (loss), stockholders' equity and cash flows for eachthe years then ended, and the related notes (collectively referred to as the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the threeCompany at October 28, 2018 and October 29, 2017, and the results of its operations and its cash flows for the years then ended, in the period ended October 30, 2016. conformity with U.S. generally accepted accounting principles.

Basis for Opinion

These financial statements are the responsibility of the Company’sCompany's management. Our responsibility is to express an opinion on thesethe Company’s financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. Anmisstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit includesof its internal control over financial reporting. As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control over financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supportingregarding the amounts and disclosures in the financial statements. An auditOur audits also includes assessingincluded evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statement presentation.statements. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Volt Information Sciences, Inc. and subsidiaries at October 30, 2016 and November 1, 2015, and the consolidated results of their operations and their cash flows for each of the three years in the period ended October 30, 2016, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Volt Information Sciences, Inc. and subsidiaries’ internal control over financial reporting as of October 30, 2016, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated January 11, 2017 expressed an unqualified opinion thereon.
/s/ Ernst & Young LLP

We have served as the Company’s auditor since 1968.

New York, New York
January 11, 20179, 2019


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Consolidated Statements of Operations
(In thousands, except per share amounts)
 
Year EndedYear Ended
October 30,
2016
 November 1,
2015
 November 2,
2014
October 28,
2018
 October 29,
2017
NET REVENUE$1,334,747
 $1,496,897
 $1,710,028
$1,039,170
 $1,194,436
Cost of services1,132,253
 1,268,363
 1,450,448
885,492
 1,007,041
GROSS MARGIN202,494
 228,534
 259,580
153,678
 187,395
EXPENSES     
   
Selling, administrative and other operating costs203,930
 231,033
 249,026
173,337
 197,130
Restructuring and severance costs5,752
 3,635
 2,507
8,242
 1,379
Impairment charges364
 6,626
 
Restatement, investigations and remediation
 
 3,261
Gain on sale of building(1,663) 
 
TOTAL EXPENSES208,383
 241,294
 254,794
Gain from divestitures
 (51,971)
Settlement and impairment charges506
 1,694
OPERATING INCOME (LOSS)(5,889) (12,760) 4,786
(28,407) 39,163
   
OTHER INCOME (EXPENSE), NET        
Interest income146
 572
 267
173
 39
Interest expense(3,305) (3,244) (3,530)(2,765) (3,790)
Foreign exchange gain (loss), net(1,803) (249) 118
403
 (1,637)
Other income (expense), net(1,544) 541
 198
(1,131) (1,562)
TOTAL OTHER INCOME (EXPENSE), NET(6,506) (2,380) (2,947)(3,320) (6,950)
   
INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE INCOME TAXES(12,395) (15,140) 1,839
(31,727) 32,213
Income tax provision2,175
 4,646
 5,226
958
 3,388
LOSS FROM CONTINUING OPERATIONS(14,570) (19,786) (3,387)
INCOME (LOSS) FROM CONTINUING OPERATIONS(32,685) 28,825
   
DISCONTINUED OPERATIONS        
Loss from discontinued operations, net of income taxes (including loss on disposal of $1.5 million)
 (4,834) (15,601)
NET LOSS$(14,570) $(24,620) $(18,988)
Loss from discontinued operations, net of income taxes
 (1,693)
NET INCOME (LOSS)$(32,685) $27,132
   
PER SHARE DATA:        
Basic:        
Loss from continuing operations$(0.70) $(0.95) $(0.16)
Income (loss) from continuing operations$(1.55) $1.38
Loss from discontinued operations
 (0.23) (0.75)
 (0.08)
Net loss$(0.70) $(1.18) $(0.91)
Net income (loss)$(1.55) $1.30
Weighted average number of shares20,831
 20,816
 20,863
21,051
 20,942
Diluted:
    
  
Loss from continuing operations$(0.70) $(0.95) $(0.16)
Income (loss) from continuing operations$(1.55) $1.37
Loss from discontinued operations
 (0.23) (0.75)
 (0.08)
Net loss$(0.70) $(1.18) $(0.91)
Net income (loss)$(1.55) $1.29
Weighted average number of shares20,831
 20,816
 20,863
21,051
 21,017
The accompanying notes are an integral part of these consolidated financial statements.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Consolidated Statements of Comprehensive LossIncome (Loss)
(In thousands)
 
 Year Ended
 October 28,
2018
 October 29,
2017
NET INCOME (LOSS)$(32,685)
$27,132
Other comprehensive income (loss):   
Foreign currency translation adjustments net of taxes of $0 and $0, respectively(1,809) 5,351
Total other comprehensive income (loss)(1,809) 5,351
COMPREHENSIVE INCOME (LOSS)$(34,494) $32,483
 Year Ended
 October 30,
2016
 November 1,
2015
 November 2,
2014
NET LOSS$(14,570)
$(24,620)
$(18,988)
Other comprehensive loss:     
Foreign currency translation adjustments net of taxes of $0, $0, and $0, respectively(2,641) (1,606) (1,158)
Unrealized gain on marketable securities net of taxes of $0, $0, and $0, respectively23
 12
 1
Total other comprehensive loss(2,618) (1,594) (1,157)
COMPREHENSIVE LOSS$(17,188) $(26,214) $(20,145)
The accompanying notes are an integral part of these consolidated financial statements.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Consolidated Balance Sheets
(In thousands, except share amounts)
 
October 30, 2016 November 1, 2015October 28, 2018 October 29, 2017
ASSETS      
CURRENT ASSETS:      
Cash and cash equivalents$6,386
 $10,188
$24,763
 $37,077
Restricted cash10,347
 10,178
11,781
 17,020
Short-term investments3,601
 4,799
3,063
 3,524
Trade accounts receivable, net of allowances of $801 and $960, respectively193,866
 198,385
Trade accounts receivable, net of allowances of $759 and $1,249, respectively157,445
 173,818
Recoverable income taxes16,979
 16,633
96
 1,643
Prepaid insurance2,121
 7,108
Other current assets9,685
 8,757
7,348
 11,755
Assets held for sale17,580
 22,943
TOTAL CURRENT ASSETS260,565
 278,991
204,496
 244,837
Other assets, excluding current portion20,684
 17,305
7,808
 10,851
Property, equipment and software, net30,133
 24,095
24,392
 29,121
Goodwill5,083
 6,435
TOTAL ASSETS$316,465
 $326,826
$236,696
 $284,809
LIABILITIES AND STOCKHOLDERS’ EQUITY      
CURRENT LIABILITIES:
  
  
Accrued compensation$29,147
 $29,548
$27,120
 $24,504
Accounts payable32,425
 39,164
33,498
 36,895
Accrued taxes other than income taxes22,791
 22,719
15,275
 20,467
Accrued insurance and other34,306
 34,391
23,335
 30,282
Short-term borrowings, including current portion of long-term debt2,050
 982

 50,000
Income taxes payable
 1,658
1,097
 808
Liabilities held for sale5,760
 7,345
TOTAL CURRENT LIABILITIES126,479
 135,807
100,325
 162,956
Accrued insurance and other, excluding current portion9,999
 10,474
13,478
 10,828
Deferred gain on sale of real estate, excluding current portion26,108
 
22,216
 24,162
Income taxes payable, excluding current portion6,777
 6,516
600
 1,663
Deferred income taxes3,137
 3,225
510
 1,206
Long-term debt, excluding current portion95,000
 106,313
Long-term debt, excluding current portion, net49,068
 
TOTAL LIABILITIES267,500
 262,335
186,197
 200,815
Commitments and contingencies
 

 
STOCKHOLDERS’ EQUITY:      
Preferred stock, par value $1.00; Authorized - 500,000 shares; Issued - none
 

 
Common stock, par value $0.10; Authorized - 120,000,000 shares; Issued - 23,738,003 and 23,738,003, respectively; Outstanding - 20,917,500 and 20,801,080, respectively2,374
 2,374
Common stock, par value $0.10; Authorized - 120,000,000 shares; Issued - 23,738,003; Outstanding - 21,179,068 and 21,026,253, respectively
2,374
 2,374
Paid-in capital76,564
 75,803
79,057
 78,645
Retained earnings21,000
 38,034
9,738
 45,843
Accumulated other comprehensive loss(10,612) (7,994)(7,070) (5,261)
Treasury stock, at cost; 2,820,503 and 2,936,923 shares, respectively(40,361) (43,726)
Treasury stock, at cost; 2,558,935 and 2,711,750 shares, respectively(33,600) (37,607)
TOTAL STOCKHOLDERS’ EQUITY48,965
 64,491
50,499
 83,994
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$316,465
 $326,826
$236,696
 $284,809
The accompanying notes are an integral part of these consolidated financial statements.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Consolidated Statements of Stockholders’ Equity
(In thousands, except number of share data)
 
Common Stock
$0.10 Par Value
          Common Stock
$0.10 Par Value
          
Shares Amount 
Paid-in
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive
Loss
 
Treasury
Stock
 
Total
Stockholders’ 
Equity
Shares Amount 
Paid-in
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Treasury
Stock
 
Total
Stockholders’ 
Equity
BALANCE AT NOVEMBER 3, 201323,536,769
 $2,354
 $72,003
 $83,007
 $(5,243) $(41,880) $110,241
BALANCE AT OCTOBER 30, 201623,738,003
 $2,374
 $76,564
 $21,000
 $(10,612) $(40,361) $48,965
Net income
 
 
 27,132
 
 
 27,132
Share-based compensation expense
 
 2,595
 
 
 
 2,595
Issuance of common stock
 
 (514) (2,289) 
 2,754
 (49)
Other comprehensive income
 
 
 
 5,351
 
 5,351
BALANCE AT OCTOBER 29, 201723,738,003
 2,374
 78,645
 45,843
 (5,261) (37,607) 83,994
Net loss
 
 
 (18,988) 
 
 (18,988)
 
 
 (32,685) 
 
 (32,685)
Share-based compensation expense
 
 1,198
 
 
 
 1,198

 
 1,270
 
 
 
 1,270
Issuance of common stock73,334
 7
 (7) 
 
 
 

 
 (858) (3,420) 
 4,007
 (271)
Other
 
 
 100
 
 
 100
Other comprehensive loss
 
 
 
 (1,157) 
 (1,157)
 
 
 
 (1,809) 
 (1,809)
BALANCE AT NOVEMBER 2, 201423,610,103
 2,361
 73,194
 64,119
 (6,400) (41,880) 91,394
Net loss
 
 
 (24,620) 
 
 (24,620)
Share-based compensation expense
 
 2,906
 
 
 
 2,906
Issuance of common stock127,900
 13
 (297) (1,601) 
 2,416
 531
Share repurchases  
 
 
 
 (4,262) (4,262)
Other
 
 
 136
 
 
 136
Other comprehensive loss
 
 
 
 (1,594) 
 (1,594)
BALANCE AT NOVEMBER 1, 201523,738,003
 2,374
 75,803
 38,034
 (7,994) (43,726) 64,491
Net loss
 
 
 (14,570) 
 
 (14,570)
Share-based compensation expense
 
 1,828
 
 
 
 1,828
Issuance of common stock
 
 (869) (2,544) 
 3,365
 (48)
Other
 
 (198) 80
 
 
 (118)
Other comprehensive loss
 
 
 
 (2,618) 
 (2,618)
BALANCE AT OCTOBER 30, 201623,738,003
 $2,374
 $76,564
 $21,000
 $(10,612) $(40,361) $48,965
BALANCE AT OCTOBER 28, 201823,738,003
 $2,374
 $79,057
 $9,738
 $(7,070) $(33,600) $50,499
The accompanying notes are an integral part of these consolidated financial statements.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows
(In thousands)


Year EndedYear Ended
October 30, 2016 November 1, 2015 November 2, 2014October 28, 2018 October 29, 2017
CASH FLOWS FROM OPERATING ACTIVITIES:        
Net loss$(14,570) $(24,620) $(18,988)
Net income (loss)$(32,685) $27,132
Loss from discontinued operations, net of income taxes
 (4,834) (15,601)
 (1,693)
Loss from continuing operations(14,570) (19,786) (3,387)
Adjustments to reconcile net loss to cash provided by (used in) operating activities:     
Income (loss) from continuing operations(32,685) 28,825
   
Adjustments to reconcile net income (loss) to cash provided by (used in) operating activities:   
Depreciation and amortization5,969
 6,811
 9,323
7,209
 8,025
Provisions (release) of doubtful accounts and sales allowances(154) 532
 (132)(198) 1,039
Unrealized foreign currency exchange (gain) loss1,318
 (582) (408)
Impairment charges364
 6,626
 
Loss (gain) on dispositions of property, equipment and software(2,901) (428) 55
Deferred income tax provision (benefit)(541) 972
 2,288
Unrealized foreign currency exchange loss27
 1,262
Settlement and impairment charges506
 1,694
Amortization of gain on sale leaseback of property(1,944) (1,946)
Gain (loss) from divestitures266
 (51,959)
Deferred income tax provision24
 719
Share-based compensation expense1,828
 2,906
 1,198
1,270
 2,755
Accretion of convertible note discount(102) (439) 
Change in operating assets and liabilities:        
Trade accounts receivable5,024
 29,864
 33,287
16,735
 5,928
Restricted cash(169) 6,279
 (886)5,239
 (6,673)
Prepaid insurance and other assets(881) 23,814
 8,358
Net assets held for sale3,584
 1,396
 1,333
Other assets5,111
 6,760
Accounts payable(6,727) (13,048) 607
(3,723) 4,475
Accrued expenses and other liabilities2,081
 (2,731) (14,597)(4,107) (11,072)
Income taxes(1,734) 1,138
 (2,617)774
 14,737
Net cash provided by (used in) operating activities(7,611) 43,324
 34,422
(5,496) 4,569
   
CASH FLOWS FROM INVESTING ACTIVITIES:  
    
Sales of investments1,415
 1,304
 1,407
755
 884
Purchases of investments(387) (645) (507)(443) (380)
Purchase of minority interest(1,446) 
 
Net proceeds from divestitures
 81,102
Proceeds from sales of property, equipment and software36,808
 465
 3,086
19
 372
Purchases of property, equipment, and software(17,550) (8,552) (5,267)(3,565) (9,312)
Net cash provided by (used in) investing activities18,840
 (7,428) (1,281)(3,234) 72,666
   
CASH FLOWS FROM FINANCING ACTIVITIES:        
Decrease in cash restricted as collateral for borrowings
 10,436
 21,349
Repayment of borrowings(22,150) (58,506) (68,637)(124,696) (77,050)
Draw-down on borrowings19,200
 30,000
 30,000
124,696
 30,000
Repayment of long-term debt(7,295) (832) (839)
Debt issuance costs(1,093) (1,426) (233)(1,469) (1,190)
Proceeds from exercise of stock options74
 531
 

 2
Purchases of common stock under repurchase program
 (4,262) 
Withholding tax payment on vesting of restricted stock awards

(122) 
 
(271) (52)
Net cash used in financing activities(11,386) (24,059) (18,360)(1,740) (48,290)
   
Effect of exchange rate changes on cash and cash equivalents(3,645) (924) (386)(1,844) 1,746
CASH FLOWS FROM DISCONTINUED OPERATIONS:     
Cash flow from operating activities
 (3,237) (16,735)
Cash flow from investing activities
 (4,000) (778)
Net cash used in discontinued operations
 (7,237) (17,513)
   
Net increase (decrease) in cash and cash equivalents(3,802) 3,676
 (3,118)(12,314) 30,691
   
Cash and cash equivalents, beginning of year10,188
 6,723
 8,855
37,077
 6,386
Change in cash from discontinued operations
 (211) 986
Cash and cash equivalents, end of year$6,386
 $10,188
 $6,723
$24,763
 $37,077
   
Cash paid during the year:        
Interest$3,305
 $3,196
 $3,539
$2,765
 $3,840
Income taxes$4,316
 $3,315
 $4,948
$3,341
 $3,521
Supplemental disclosure of non-cash investing activity:     
Note receivable in exchange for Computer Systems segment net assets sold$
 $8,363
 $

The accompanying notes are an integral part of these consolidated financial statements.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018











NOTE 1: Summary of Business and Significant Accounting Policies
Volt Information Sciences, Inc., (the “Company,” “Volt,” “we,” “our,” or “us”) is
We are a global provider of staffing services (traditional time and material-basedmaterials-based as well as project-based) and information technology infrastructure services.. Our staffing services consist of workforce solutions that include providing contingent workers, personnel recruitment services, and managed servicestaffing services programs supporting primarily professional administration,administrative and light industrial (“commercial”) as well as technical, information technology light-industrial and engineering (“professional”) positions. Our managed service programs consist of(“MSP”) involves managing the procurement and on-boarding of contingent workers from multiple providers. Our technology outsourcingcustomer care solutions business specializes in serving as an extension of our customers' consumer relationships and processes including collaborating with customers, from help desk inquiries to advanced technical support. We also provided quality assurance services provide pre- and post- production development support, testing, and customer support to companiesthrough the date of sale of this business in the mobile, gaming, and technology devices industries.October 2017. In addition, through the date of the sale of Maintech in March 2017, we provideprovided information technology infrastructure services. Our information technology infrastructure services which providesprovided server, storage, network and desktop IT hardware maintenance, data center and network monitoring and operations.

Our complementary businesses offer customized talent technology and consultingsupplier management solutions to a diverse client base. Volt services global industries including aerospace, automotive, banking and finance, consumer electronics, information technology, insurance, life sciences, manufacturing, media and entertainment, pharmaceutical, software, telecommunications, transportation, and utilities. The Company was incorporated in New York in 1957. The Company's stock is traded on the NYSE MKTAMERICAN under the symbol “VISI”.
(a)Fiscal Year
The Company’s fiscal year ends on the Sunday nearest October 31st. The fiscal years 2016, 20152018 and 20142017 consisted of 52 weeks.
(b)Consolidation
The consolidated financial statements include the accounts of the Company and all subsidiaries over which the Company exercises control. All intercompany balances and transactions have been eliminated in consolidation. The Company accounts for investments over which it has significant influence but not a controlling financial interest using the equity method of accounting.
(c)Use of Estimates
The preparation of consolidated financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. On an ongoing basis, the Company evaluates its estimates, assumptions and judgments, including those related to revenue recognition, allowance for doubtful accounts, casualty reserves, valuation of goodwill, intangible assets and other long-lived assets, business combinations, stock compensation, employee benefit plans, restructuring and severance accruals, income taxes and related valuation allowances and loss contingencies. Actual results could differ from those estimates and changes in estimates are reflected in the period in which they become known.
(d)Revenue Recognition
Revenue is generally recognized when persuasive evidence of an arrangement exists, products have been delivered or services have been rendered, the fee is fixed or determinable, and collectability is reasonably assured. For any arrangements within the scope of the multiple-deliverable guidance, a deliverable constitutes a separate unit of accounting when it has stand-alone value and there are no customer-negotiated refunds or return rights for the delivered elements. For multiple-element arrangements, composed only of hardware products and related services or only services, we allocate revenue to each element in an arrangement based on a selling price hierarchy. The selling price for a deliverable is based on its vendor-specific objective evidence (“VSOE”) if applicable, third-party evidence (“TPE”) if VSOE is not available, or estimated selling price (“ESP”), if neither VSOE nor TPE is available. Total transaction revenue is allocated to the multiple elements based on each element’s relative selling price compared to the total selling price.
Services are sometimes provided despite a customer arrangement not yet being finalized. In these cases, revenue is deferred until arrangements are finalized or in some cases until cash is received. The cumulative revenue deferred for each arrangement is recognized in the period the revenue recognition criteria are met. The following revenue recognition policies define the manner in which the Company accounts for specific transaction types:

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








Staffing Services
Revenue is primarily derived from supplying contingent staff to the Company’s customers or providing other services on a time and material basis. Contingent staff primarily consist of contingent workers working under a contract for a fixed period of time or on a specific customer project. Revenue is also derived from permanent placement services, which is generally recognized after placements are made and when the fees are not contingent upon any future event. Our technology outsourcing services, providefrom our quality assurance business, which was sold in the fourth quarter of fiscal 2017, provided pre- and post- production development support, testing, and customer support to companies in the mobile, gaming, and technology devices industries.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










Reimbursable costs, including those related to travel and out-of-pocket expenses, are also included in Net revenue, and equivalent amounts of reimbursable costs are included in Cost of services.
Under certain of the Company’s service arrangements, contingent staff are provided to customers through contracts involving other vendors or contractors. When the Company is the principal in the transaction and therefore the primary obligor for the contingent staff, we record the gross amount of the revenue and expense from the service arrangement. When the Company acts only as an agent for the customer and is not the primary obligor for the contingent staff, we record revenue net of vendor or contractor costs.
The Company is generally the primary obligor when responsible for the fulfillment of services under the contract, even if the contingent workers are neither employees of the Company nor directly contracted by the Company. Usually, in these situations, the contractual relationship with the vendors and contractors is exclusively with the Company and the Company bears customer credit risk and generally has latitude in establishing vendor pricing and has discretion in vendor or contractor selection.
The Company is generally not the primary obligor when we provide comprehensive administration of multiple vendors for customers that operate significant contingent workforces, referred to as managed service programs. The Company is considered an agent in these transactions if it does not have responsibility for the fulfillment of the services by the vendors or contractors (referred to as associate vendors). In such arrangements, the Company is typically designated by its customers to be a facilitator of consolidated associate vendor billing and a processor of the payments to be made to the associate vendors on behalf of the customer. Usually in these situations the contractual relationship is between the customers, the associate vendors and the Company, with the associate vendors being the primary obligor and assuming the customer credit risk and the Company generally earning negotiated fixed mark-ups and not having discretion in supplier selection.
Information Technology Infrastructure Services
Revenue from hardware maintenance, computer and network operations infrastructure services under fixed-price contracts and stand-alone post-contract support (“PCS”) iswas generally recognized ratably over the contract period, provided that all other revenue recognition criteria are met, and the cost associated with these contracts iswere recognized as incurred. For time and material contracts, the Company recognizesrecognized revenue and costs as services are rendered, provided that all other revenue recognition criteria are met.
Telecommunication Infrastructure and Security Services
Revenue from performing engineering and construction services is recognized either on the completed contract method for those contracts that are of a short-term nature, or on the percentage-of-completion method, measuring progress using the cost-to-cost method, provided that all other revenue recognition criteria are met. Known or anticipated losses on contracts are provided for in the period they become evident. Claims and change orders that are in the process of being negotiated with customers for additional work or changes in the scope of work are included in the estimated contract value when it is deemed probable that the claim or change order will result in additional contract revenue and such amount can be reliably estimated.
(e)Expense Recognition
Cost of services within staffing services consists primarily of contingent worker payroll, related employment taxes and benefits, and the cost of facilities used by contingent workers in fulfilling assignments and projects for staffing services customers, including reimbursable costs. Indirect cost of staffing services is included in Selling, administrative and other operating costs in the Consolidated Statements of Operations. The Cost of services differ from the cost included within Selling, administrative and other operating costs in that they arise specifically and directly from the actions of providing staffing services to customers.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








Cost of information technology infrastructure services and telecommunication infrastructure and security services consistsconsisted of the direct and indirect cost of providing non-staffing services, which include payroll and related employment taxes, benefits, materials, and equipment costs.
Gross margin is calculated as revenue less direct costs for staffing services and revenue less direct and indirect costs for non-staffing services.
Selling, Administrative and Other Operating Costs
Selling, administrative and other operating costs primarily relate to the Company’s selling and administrative efforts, as well as the indirect costs associated with providing staffing services.
Restatement, Investigations and Remediation
The Company previously restated its Consolidated Financial Statements for the fiscal year ended November 2, 2008, with the restated financial statements issued during fiscal 2013. The costs incurred were comprised of financial and legal consulting, audit and related costs of the restatement, related investigations and completion of delayed filings during fiscal 2014 required under SEC regulations.
(f)Comprehensive Income (Loss)
Comprehensive income (loss) is the net income (loss) of the Company combined with other changes in stockholders’ equity not involving ownership interest changes. For theThe Company such other changes includerecognizes foreign currency translation and mark-to-market adjustments related to available-for-sale securities.as comprehensive income (loss).
(g)Cash and Cash Equivalents
The Company considers all highly liquid investments with a maturity of three months or less when purchased to be cash equivalents.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










(h)Short-Term Investments and Related Deferred Compensation, Net
The Company has a nonqualified deferred compensation and supplemental savings plan that permits eligible employees to defer a portion of their compensation. The employee compensation deferral is invested in short-term investments corresponding to the employees’ investment selections, primarily mutual funds, which are held in a trust and are reported at current market prices. The liability associated with the nonqualified deferred compensation and supplemental savings plan consists of participant deferrals and earnings thereon, and is reflected as a current liability within Accrued compensation in an amount equal to the fair value of the underlying short-term investments held in the plan. Changes in asset values result in offsetting changes in the liability as the employees realize the rewards and bear the risks of their investment selections.
(i)Property, Equipment and Software, Net
Property and equipment are stated at cost and depreciation is calculated on the straight-line method over the estimated useful lives of the assets. Costs for software that will be used for internal purposes and incurred during the application development stage are capitalized and amortized to expense over the estimated useful life of the underlying software. Training and maintenance costs are expensed as incurred.

The major classifications of property, equipment and software, including their respective expected useful lives, consisted of the following:
Buildings25 to 32 years
Machinery and Equipment3 to 15 years
Leasehold improvementsShorter of length of lease or life of the asset
Software3 to 7 years
Property, equipment and software are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable or it is no longer probable that software development will be completed. If circumstances require a long-lived asset or asset group be reviewed for possible impairment, the Company first compares

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








undiscounted cash flows expected to be generated by each asset or asset group to its carrying value. If the carrying value of the long-lived asset or asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying value exceeds the fair value.
(j)Goodwill
Goodwill represents the future economic benefits arising from assets acquired in a business combination that are not individually identified and separately recognized. The Company early-adopted and applies the method of assessing goodwill for possible impairment permitted by Accounting Standards Update (“ASU”) No. 2011-08,2017-04, Intangibles – Goodwill and Other.Other (Topic 350) Simplifying the Test for Goodwill Impairment. The Company first assesses the qualitative factors for reporting units that carry goodwill. If the qualitative assessment results in a conclusion that it is more likely than not that the fair value of a reporting unit exceeds the carrying value, then no further testing is performed for that reporting unit.
When a qualitative assessment is not used, or if the qualitative assessment is not conclusive and it is necessary to calculate fair value of a reporting unit, then the impairment analysis for goodwill is performed at the reporting unit level using a two-stepone-step approach. The first step ofIn conducting the goodwill impairment test, is used to identify potential impairment by comparing the fair value of a reporting unit is compared with its carrying amount including goodwill utilizing an enterprise-value based premise approach.various valuation techniques. If the fair value of the reporting unit exceeds its carrying value, step two does not need to bethen no further testing is performed.
If the fair value of the reporting unit is less than its carrying value, an indication of goodwill impairment exists for the reporting unit and the entity must perform step two of the impairment test (measurement). Under step two, an impairment loss is recognized for any excess of the carrying amount of the reporting unit’s goodwill over the implied fair value of that goodwill. The implied fair value of goodwill is determined by allocating the fair value of the reporting unit in a manner similar to a purchase price allocation and the residual fair value after this allocation is the implied fair value of the reporting unit goodwill. Fair value of the reporting unit is determined by using various valuation techniques including income (discounted cash flow), market and/or consideration of recent and similar purchase acquisition transactions.
The Company performs its annual impairment review of goodwill in its second fiscal quarter and when a triggering event occurs between annual impairment tests.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










(k)Income Taxes
Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases as well as for operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using current tax laws and rates in effect for the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized within income in the period that includes the enactment date. The Company must then assess the likelihood that its deferred tax assets will be realized. If the Company does not believe that it is more likely than not that its deferred tax assets will be realized, a valuation allowance is established. When a valuation allowance is increased or decreased, a corresponding tax expense or benefit is recorded.
Accounting for income taxes involves uncertainty and judgment in how to interpret and apply tax laws and regulations within the Company’s annual tax filings. Such uncertainties may result in tax positions that may be challenged and overturned by a tax authority in the future, which would result in additional tax liability, interest charges and possible penalties. Interest and penalties are classified as a component of income tax expense.
The Company recognizes the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized upon ultimate settlement. Changes in recognition or measurement are reflected in the period in which the change in estimate occurs.
(l)Share-Based Compensation
The Company recognizesaccounts for share-based awards as either equity or liability awards based upon the characteristics of each instrument. The compensation as a cost in the financial statements. Equity awards areis measured atbased on the grant date fair value of the award. The Company determines grant date fair value of stock optionliability awards using the Black-Scholes option-pricing model and a Monte Carlo simulation. The fair value of restricted stock awards are determined using the closing price of the Company’s common stockis re-measured periodically based on the grant date. Expense iseffect that the market condition has on these awards. The share-based compensation expense for all awards are recognized over the requisite service period based onor performance periods as a cost in Selling, administrative and other operating costs in the numberCompany’s Consolidated Statement of options or shares expectedOperations. The Company has elected to ultimately vest. Forfeitures are estimated at the date of grant and revised when

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








actual or expected forfeiture activity differs materially from original estimates.account for forfeitures as they occur. If there are any modifications or cancellations of the underlying unvested awards, the Company may be required to accelerate any remaining unearned stock-based compensation cost or incur incremental cost.
Excess tax benefits of awards that are recognized in equity related to stock option exercises are reflected as financing cash inflows in the Consolidated Statement of Cash Flows.
(m)Foreign Currency
Assets and liabilities of non-U.S. subsidiaries that operate in a local currency environment, where that local currency is the functional currency, are translated to U.S. dollars at exchange rates in effect at the balance sheet date. Income and expense accounts are translated at average exchange rates during the year which approximate the rates in effect at the transaction dates. The resulting translation adjustments are directly recorded to a separate component of Accumulated other comprehensive Income (Loss)income (loss). Gains and losses arising from intercompany foreign currency transactions that are of a long-term nature are reported in the same manner as translation adjustments. Gains and losses arising from intercompany foreign currency transactions that are not of a long-term nature and certain transactions of the Company’s subsidiaries which are denominated in currencies other than the subsidiaries’ functional currency are recognized as incurred in Foreign exchange gain (loss), net in the Consolidated Statements of Operations.
(n)Fair Value Measurement
In accordance with Accounting Standards Codification (“(ASC”) 820, Fair Value Measurements (“ASC 820”), the Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. The Company determines fair value based on assumptions that market participants would use in pricing an asset or liability in the principal or most advantageous market. Fair value is defined as the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When considering market participant assumptions in fair value measurements, the following fair value hierarchy distinguishes between observable and unobservable inputs, which are categorized in one of the following levels:
Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Quoted prices in active markets for similar assets and liabilities, quoted prices for identically similar assets or liabilities in markets that are not active and models for which all significant inputs are observable either directly or indirectly.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










Level 3: Unobservable inputs reflecting the reporting entity’s own assumptions or external inputs for inactive markets.
The Company uses this framework for measuring fair value and disclosures about fair value measurement. The Company uses fair value measurements in areas that include: the allocation of purchase price consideration to tangible, and identifiable intangible assets; impairment testing for goodwill and long-lived assets; share-based compensation arrangements, and financial instruments. The carrying amounts of the Company’s financial instruments, which include cash, cash equivalents, restricted cash, accounts receivable, accounts payable, and short-term borrowings under the Company’s credit facilities, approximated their fair values, due to the short-term nature of these instruments, and the fair value of the long-term debt is based on the interest rates the Company believes it could obtain for borrowings with similar terms.
The Company recognizes transfers between levels of the fair value hierarchy on the date of the event or change in circumstances that caused the transfer.
(o)Legal and Other Contingencies
The Company is involved in various demands, claims and actual and threatened litigation that arise in the normal course of business. If the potential loss from any claim or legal proceeding is considered probable and the amount can be reasonably estimated, a liability and an expense are recorded for the estimated loss. Significant judgment is required in both the determination of probability and the determination of whether an exposure is reasonably estimable. Actual expenses could differ from these estimates in subsequent periods as additional information becomes known.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








(p)Concentrations of Credit Risk
Cash and cash equivalents are maintained with several financial institutions and deposits held with banks may exceed the amount of insurance provided on such deposits. Generally, these deposits may be redeemed upon demand and the Company mitigates its credit risk by spreading its deposits across multiple financial institutions and monitoring their respective risk profiles.
(q)Restructuring and Severance Charges
The Company accounts for restructuring activities in accordance with ASC 420, Exit or Disposal Cost Obligations. Under the guidance, for the cost of restructuring activities that do not constitute a discontinued operation, the liability for the current fair value of expected future costs associated with such restructuring activity is recognized in the period in which the liability is incurred. The costs of restructuring activities taken pursuant to a management approved restructuring plan are segregated.
(r)Earnings (Loss) Per Share
Basic earnings per share areis calculated by dividing net earningsincome (loss) by the weighted-average number of common shares outstanding during the period. The diluted earnings per share computation includes the effect if any,of potential common shares outstanding during the period. Potential common shares include the dilutive effects of shares that would be issuable upon the exercise of outstanding "in the money" stock options and unvested restricted stock shares, reducedunits. The dilutive impact is determined by applying the numbertreasury stock method. Performance-based share awards are included in the computation of shares which are assumed to be purchased by the Company from the resulting proceeds at the average market price during the year, when such amounts are dilutive to thediluted earnings per share calculation.only to the extent that the underlying performance conditions: (i) are satisfied by the end of the reporting period, or (ii) would be satisfied if the end of the reporting period were the end of the related performance period and the result would be dilutive.
(s)Treasury Stock
The Company records treasury stock at the cost to acquire it and includes treasury stock as a component of Stockholders’ Equity. In determining the cost of the treasury shares when either sold or issued, the Company uses the FIFO (first-in, first-out) method. If the proceeds from the sale of the treasury shares are greater than the cost of the shares sold, the excess proceeds are recorded as additional paid-in capital. If the proceeds from the sale of the treasury shares are less than the original cost of the shares sold, the excess cost first reduces any additional paid-in capital arising from previous sales of treasury shares for that class of stock, and any additional excess is recorded as a reduction of retained earnings.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










(t)Assets and Liabilities Held for Sale
The Company classifies long-lived assets (disposal group) to be sold as held for sale in accordance with ASU 2014-08, Presentation Of Financial Statements (Topic 205) And Property, Plant, And Equipment (Topic 360): Reporting Discontinued Operations And Disclosures Of Disposals Of Components Of An Entity (“ASU 2014-08”2014-08“), in the period in which all of the following criteria are met: management, having the authority to approve the action, commits to a plan to sell the asset (disposal group); the asset (disposal group) is available for immediate sale in its present condition subject only to terms that are usual and customary for sales of such assets (disposal group); an active program to locate a buyer and other actions required to complete the plan to sell the asset (disposal group) have been initiated; the sale of the asset (disposal group) is probable, and transfer of the asset (disposal group) is expected to qualify for recognition as a completed sale within one year, except if events or circumstances beyond our control extend the period of time required to sell the asset (disposal group) beyond one year; the asset (disposal group) is being actively marketed for sale at a price that is reasonable in relation to its current fair value; and actions required to complete the plan indicate that it is unlikely that significant changes to the plan will be made or that the plan will be withdrawn.
A long-lived asset (disposal group) that is classified as held for sale is initially measured at the lower of its carrying value or fair value less any costs to sell. Any loss resulting from this measurement is recognized in the period in which the held for sale criteria are met. Conversely, gains are not recognized on the sale of a long-lived asset (disposal group) until the date of sale.
The fair value of a long-lived asset (disposal group) less any costs to sell is assessed each reporting period it remains classified as held for sale and any subsequent changes are reported as an adjustment to the carrying value of the asset (disposal group), as long as the new carrying value does not exceed the carrying value of the asset at the time it was initially classified as held for sale. Upon determining that a long-lived asset (disposal group) meets the criteria to be classified as held for sale, the Company reports the assets and liabilities of the disposal group for all periods presented, if material, in the line items Assets held for sale and Liabilities held for sale, respectively, in the Consolidated Balance Sheets.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








(u)Discontinued Operations

The results of operations of a component or a group of components of the Company that either has been disposed of or is classified as held for sale is reported in discontinued operations if the disposal represents a strategic shift that has (or will have) a major effect on the Company’s operations and financial results. For any transaction expected to be structured as a sale of shares of an entity and not a sale of assets, the Company classifies the deferred taxes as part of Assets or Liabilities held for sale.
(v)Reclassifications
Certain reclassifications have been made to the prior year financial statements in order to conform to the current year’s presentation. Currently, the reclassifications are related to segment reporting changes.
(w)New Accounting Pronouncements
From time to time, new accounting pronouncements are issued by the Financial Accounting Standards Board (“FASB”) or other standard setting bodies. Unless otherwise discussed, the Company believes that the impact of recently issued standards that are not yet effective will not have a material impact on its consolidated financial position or results of operations upon adoption.

New Accounting Standards Not Yet Adopted by the Company

On August 29, 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract (“ASU 2018-15”), which align the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal use software license). ASU 2018-15 is effective for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years. Early adoption of the amendments is permitted including adoption in any interim period. The amendments in ASU 2018-15 should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. ASU 2018-15 is effective for the Company in the first quarter of fiscal 2021. The Company is currently evaluating the impact that ASU 2018-15 has upon adoption on its consolidated financial statements.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










On August 28, 2018, the FASB issued ASU 2018-13, Fair Value Measurement: Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”), which changes the fair value measurement disclosure requirements of ASC 820. ASU 2018-13 is effective for all entities for fiscal years beginning after December 15, 2019, including interim periods therein. Early adoption is permitted for any eliminated or modified disclosures upon issuance of ASU 2018-13. ASU 2018-13 is effective for the Company in the first quarter of fiscal 2021. The Company does not anticipate a significant impact upon adoption.
In June 2018, the FASB issued ASU 2018-07, Compensation - Stock Compensation (Topic 718): Improvements to Nonemployee Share-Based Payment Accounting (“ASU 2018-07”). ASU 2018-07 expands the guidance in Topic 718 to include share-based payments for goods and services to non-employees and generally aligns it with the guidance for share-based payments to employees. The amendments are effective for fiscal years beginning after December 15, 2018, including interim periods within that fiscal year, which for the Company will be the first quarter of fiscal 2020. The Company does not anticipate a significant impact upon adoption.
In May 2017, the FASB issued ASU 2017-09, Compensation - Stock Compensation (Topic 718): Scope of Modification Accounting (“ASU 2017-09”). ASU 2017-09 provides guidance on the types of changes to the terms or conditions of share-based payment awards to which an entity would be required to apply modification accounting. An entity would not apply modification accounting if the fair value, vesting conditions, and classification of the awards are the same immediately before and after the modification. The amendments are effective for annual periods beginning after December 15, 2017, which for the Company will be the first quarter of fiscal 2019. The Company does not anticipate a significant impact upon adoption based on the historical and current trend of the Company’s modifications for share-based awards, but the impact could be affected by the types of modifications, if any, at that time.

In February 2017, the FASB issued ASU 2017-05, Other Income - Gains and Losses from the Derecognition of Non-financial Assets (Subtopic 610-20): Clarifying the Scope of Asset Derecognition Guidance and Accounting for Partial Sales of Non-financial Assets (“ASU 2017-05”). ASU 2017-05 clarifies the scope and application of ASC 610-20 on the sale or transfer of non-financial assets and in substance non-financial assets to non-customers, including partial sales. The amendments are effective for annual reporting periods beginning after December 15, 2017, which for the Company will be the first quarter of fiscal 2019. The Company does not anticipate a significant impact upon adoption.
In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows (Topic 230) - Classification of Certain Cash Receipts and Cash Payments: A Consensus of the FASB Emerging Issues Task Force. The amendments provide guidance on eight specific cash flow classification issues: debt prepayment or debt extinguishment costs, settlement of zero-coupon debt instruments or other debt instruments with coupon interest rates that are insignificant in relation to the effective interest rate of the borrowing, contingent consideration payments made after a business combination, proceeds from the settlement of insurance claims, corporate and bank-owned life insurance policies, distributions received from equity method investees, beneficial interests in securitization transactions and separately identifiable cash flows and application of the predominance principle. The amendments in this update are effective for public business entities for fiscal years beginning after December 15, 2017, and interim periods within thosewhich for the Company will be the first quarter of fiscal years. Early adoption is permitted. If an entity early adopts the amendments in an interim period, any adjustments should be reflected as of the beginning of the fiscal year that includes that interim period. An entity that elects early adoption must adopt all of the amendments in the same period.2019. The Company is in the process of assessing thedoes not anticipate a significant impact that the adoption of this ASU will have on its consolidated financial statements.upon adoption.
In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments(“ASU 2016-13”)This ASU 2016-13 provides guidance for recognizing credit losses on financial instruments based on an estimate of current expected credit losses model. For public business entities that are SEC filers, theThe amendments in this update are effective for fiscal years beginning after December 15, 2019, including interim periods within thosewhich for the Company will be the first quarter of fiscal years. All entities may adopt the amendments in this update earlier as of the fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. The Company is in the process of assessing2021. Although the impact upon adoption will depend on the financial instruments held by the Company at that time, the adoption of this ASU will haveCompany does not anticipate a significant impact on its consolidated financial statements.
In March 2016, the FASB issued ASU 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting. This ASU simplifies several aspects of the accounting for share-based payment transactions, including income tax consequences, classification of awards as either equity or liabilities, and classificationstatements based on the statementinstruments currently held and its historical trend of cash flows. For public business entities, the amendments in this update are effective for annual periods beginning after December 15, 2016, and interim periods within those annual periods. Early adoption is permitted for any entity in any interim or annual period. If an entity early adopts the amendments in an interim period, any adjustments should be reflected as of the beginning of the fiscal year that includes that interim period. An entity that elects early adoption must adopt all of the amendments in the same period. The Company is in the process of assessing the impact that the adoption of this ASU will have on its consolidated financial statements.bad debt expense relating to trade accounts receivable.
In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842)(“ASU 2016-02”)This ASU 2016-02 requires that lessees recognize assets and liabilities for leases with lease terms greater than twelve months in the statement of financial position and also requires improved disclosures to help users of financial statements better understand the amount, timing and uncertainty of cash flows arising from leases. This update isThe FASB issued subsequent amendments to improve and clarify the implementation guidance of Topic 842. The amendments are effective for fiscal years beginning after December 15, 2018, including interim reporting periods within those fiscal years. Early adoption is permitted. ASU 2016-02 is effectivewhich for us in ourthe Company will be the first quarter of fiscal 2020 on a modified retrospective basis.  We have2020. The Company has preliminarily evaluated the impact of our pending adoption of ASU 2016-02 on our

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








consolidated financial statements on a modified retrospective basis, and we currently expectexpects that most of our operating lease commitments will be subject to the new standard and recognized as operating lease liabilities and right-of-use assets upon our adoption, of ASU 2016-02, which will increase ourthe Company’s total assets and total liabilities that we reportthe Company reports relative to such amounts prior to adoption.
In April 2015, the FASB issued ASU No. 2015-03, Simplifying the Presentation

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of Debt Issuance Costs. The ASU requires that debt issuance costs related to a recognized liability be presented on the balance sheet as a direct reduction from the carrying amount of that debt liability, consistent with debt discounts. The recognition and measurement guidance for debt issuance costs are not affected. In August 2015, the FASB issued ASU 2015-15, Presentation and Subsequent Measurement of Debt Issuance Costs Associated with Line-of-Credit Arrangements. ASU 2015-15 clarifies the guidance in ASU 2015-03 regarding presentation and subsequent measurement of debt issuance costs related to line-of-credit arrangements. The SEC Staff announced they would not object to an entity deferring and presenting debt issuance costs as an asset and subsequently amortizing the deferred debt issuance costs ratably over the term of the line-of-credit arrangement, regardless of whether there are any outstanding borrowings on the line-of-credit arrangement. These ASUs are effective for reporting periods beginning after December 15, 2015, including interim reporting periods within those fiscal years.October 28, 2018

In August 2014, the FASB issued ASU 2014-15, Presentation of Financial Statements - Going Concern (Subtopic 205-40): Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern. This update provides guidance about management’s responsibility to evaluate whether there is substantial doubt about an entity’s ability to continue as a going concern. Specifically, the amendments (1) provide a definition of the term substantial doubt, (2) require an evaluation every reporting period including interim periods, (3) provide principles for considering the mitigating effect of management’s plans, (4) require certain disclosures when substantial doubt is alleviated as a result of consideration of management’s plans, (5) require an express statement and other disclosures when substantial doubt is not alleviated, and (6) require an assessment for a period of one year after the date that the financial statements are issued (or available to be issued). This ASU is effective for the annual period ending after December 15, 2016, with early adoption permitted.








In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606). The core principle of this amendment is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods and services. The FASB issued subsequent amendments to improve and clarify the implementation guidance of Topic 606. This standard is effective for fiscal years and interim reporting periods beginning after December 15, 2016. In August 2015, the FASB issued ASU 2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date. The amendments in this update deferred the effective date for implementation of ASU 2014-09 by one year and is now effective for annual reporting periods beginning after December 15, 2017. Early application is permitted only as of annual reporting periods beginning after December 15, 2016 including interim reporting periods within that period. Topic 606 is effective2017, which for the Company inwill be the first quarter of fiscal 2019. After
During fiscal 2018, we made significant progress toward completing our evaluation of the potential impact that adopting the new standard will have on our consolidated financial statements. Based on our preliminary assessment, we doanalysis, revenue from our staffing services contracts and substantially all of our other contracts with customers will continue to be recognized as the services are rendered. The Company does not anticipate that the new guidance will have a material impact on our revenue recognition policies, practices or systems. The primary impact is expected to be expanded disclosures around the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers. As we finalize our review of current contracts with customers, accounting policies and business practices, we will continue to evaluate the impactsimpact of this guidance on our pending adoption of Topic 606 in the first half of fiscal 2017, ourconsolidated financial statements, disclosures and internal controls. Our preliminary assessments are subject to change. We expect to implement the standard with the modified retrospective approach effective October 29, 2018.
From March through December 2016, the FASB issued ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606):Principal versus Agent Considerations (Reporting Revenue Gross versus Net), ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606):Identifying Performance Obligations and Licensing, ASU No. 2016-11, Revenue Recognition (Topic 605) and Derivatives and Hedging (Topic 815):Rescission of SEC Guidance Because of Accounting Standards Updates 2014-09 and 2014-16 Pursuant to Staff Announcements at the March 3, 2016 EITF Meeting, ASU No. 2016-12, Revenue from Contracts with Customers (Topic 606):Narrow-Scope Improvements and Practical Expedients and ASU No. 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers. These amendments are intended to improve and clarify the implementation guidance of Topic 606. The effective date and transition requirements for the amendments are the same as the effective date and transition requirements of ASU No. 2014-09 and ASU No. 2015-14.
Management has evaluated other recently issued accounting pronouncements and does not believe that any of these pronouncements will have a significant impact on ourthe Company’s consolidated financial statements and related disclosures.

Recently Adopted Accounting Standards

In November 2015,March 2016, the FASB issued ASU 2015-17,2016-09, Income TaxesCompensation - Stock Compensation (Topic 740)718): Balance Sheet ClassificationImprovements to Employee Share-Based Payment Accounting (“ASU 2016-09”). ASU 2016-09 simplifies several aspects of Deferred Taxesthe accounting for share-based payment transactions, including income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows. The Company adopted ASU 2016-09 in the first quarter of fiscal 2018. Upon adoption, the excess tax benefits and deficiencies are recognized as income tax expense or benefit in the Consolidated Statement of Operations in the reporting period incurred. The ASU 2016-09 transition guidance requires that this election be applied on a modified retrospective basis through a cumulative-effect adjustment to retained earnings as of the beginning of the year of adoption, net of any valuation allowance required on the deferred tax assets. Because the Company has provided a full valuation allowance against its net deferred tax assets, this adoption had no impact to the opening balance of total stockholder’s equity. The Company has elected to present the changes for excess tax benefits in the statement of cash flows prospectively and to account for forfeitures as they occur. There was no impact to the change in presentation in the statement of cash flows related to statutory tax withholding requirements since the Company has historically classified the cash paid for tax withholding as a financing activity.
All other ASUs that became effective for Volt in fiscal 2018 were not applicable to the Company at this time and therefore did not have any impact during the period.  

NOTE 2: Sale of Quality Assurance and Information Technology Infrastructure Businesses

Quality Assurance Business
On October 27, 2017, the Company completed the sale of its quality assurance business within the Technology Outsourcing Services and Solutions segment to Keywords International Limited and Keywords Studios plc for a purchase price of $66.4 million, subject to a customary working capital adjustment. The gain on sale of $48.0 million was recorded in continuing operations in the Consolidated Statements of Operations for the year ended October 29, 2017. The divestiture did not meet the criteria to be presented as discontinued operations in accordance with ASU 2014-08, Presentation of Financial Statements (Topic 205) and Property, Plant and Equipment (Topic 360). However, the disposition did represent an individually significant component of the Company’s business. The amendmentspretax income of the quality assurance business included in this update simplify the presentationCompany’s Consolidated Statements of deferred income taxesOperations prior to the disposition was $4.5 million.
Concurrently with the sale, the Company entered into a Transition Services and require that deferred tax liabilitiesAsset Transfer Agreement, under which the Company continued to provide certain accounting and assets be classified as non-current inoperational support services to the buyer, on a classified statementmonthly fee-for-service basis for a period of financial position. The Company has early adopted ASU 2015-17up to six months post-closing.  


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










prospectively beginningInformation Technology Infrastructure Business
In March 2017, the Company completed the sale of Maintech to Maintech Holdings, LLC, a newly-formed holding company and affiliate of Oak Lane Partners, LLC (“Buyer”). Under the terms of the Stock Purchase Agreement, the Company received proceeds of $18.3 million, subject to a $0.1 million holdback and certain adjustments including a customary working capital adjustment that was finalized within 60 days of the sale. Net proceeds from the transaction amounted to $13.1 million after certain transaction-related fees, expenses and repayment of an outstanding Bank of America, N.A. (“BofA”) loan balance. The Company recognized a gain on disposal of $3.9 million from the sale transaction in the firstsecond quarter of fiscal 2016. Other than2017.
Concurrently with the revised balance sheet presentationsale, the Company entered into a Transition Services and Asset Transfer Agreement, under which the Company continued to provide certain accounting and operational support services to the Buyer, on a monthly fee-for-service basis for a period of deferred taxes from currentup to non-current,six months post-closing. The Company and Maintech have also executed a three-year IT as a service agreement, whereby Maintech will continue to provide helpdesk and network monitoring services to the adoption of this ASU did not have a material impactCompany, similar to our consolidated financial statements.the services that were provided before the transaction.

NOTE 2:3: Discontinued Operations
On December 1, 2014, the Company completed the sale of its Computer Systems segment to NewNet Communication Technologies, LLC (“NewNet”), a Skyview Capital, LLC, portfolio company. The Company met all of the criteria to classify that segment's assets and liabilities as held for sale in the fourth quarter of fiscal 2014. The results of the Computer Systems segment are presented as discontinued operations and excluded from continuing operations and from segment results for all periods presented. 
The proceeds of the transaction were a $10.0 million note bearing interest at one half percent (0.5 percent) per year due in four years and convertible into a capital interest of up to 20% in NewNet. The Company may convert the note at any time and is entitled to receive early repayment in the event of certain events such as a change in control of NewNet. The proceeds were in exchange for the ownership of Volt Delta Resources, LLC and its operating subsidiaries, which comprised the Company's Computer Systems segment, and payment of $4.0 million by the Company during the first 45 days following the transaction. An additional payment will be made between the parties based on the comparison of the actual transaction date working capital amount to an expected working capital amount of $6.0 million (the contractually agreed upon working capital). The note was valued at $8.4 million on the transaction date which approximated fair value. At October 30, 2016,The unamortized discount for the note is carried at net realizable value and the unamortized discount was $1.1 million. Themillion through the settlement date.
On October 27, 2017, the Company and NewNet are actively negotiatingentered into a Settlement Agreement and Mutual General Release (the “Settlement Agreement”). Pursuant to the final working capital adjustment amount, along with certain minor indemnity claims. NewNet has taken exception with several componentsterms of the calculation. The Company believes its position on these items is consistent with the definitions outlined in the sale agreement. The Company does not believe the settlementSettlement Agreement, NewNet agreed to early payment of these differences will have a material impact on its financial statements or income from continuing operations. 
Given the Company’s current turnaround circumstances, the Company may consider monetizing the note priorfor $7.5 million. The payment was offset by a $1.5 million deduction to maturity in either a secondary market or an early extinguishment, if NewNet agrees, at some value less thansettle the face amount and may offset a settlement on theoutstanding working capital adjustment and minor indemnity claims againstunder the Note. Accordingly,Membership Interest Purchase Agreement dated as of December 1, 2014 (the “Purchase Agreement”), and receivables under the transition services agreement related to the Purchase Agreement. As a result, the Company has ceased accreting interestreceived $6.0 million on the note until the dispute is resolved. a net basis.
The Company believes that any settlementearly payment of the note would not be materially different than its current carrying value.
Forresulted in a settlement charge of $1.4 million, which was recorded in the Consolidated Statements of Operations for the year ended November 1, 2015, theOctober 29, 2017. The Company recognizedalso incurred a working capital adjustment of $1.7 million, which was recorded as a loss on disposal of $1.5 million. The total related costs associated with this transaction were $2.2 million comprised of $0.9 million in severance costs, $0.9 million of professional fees and $0.4 million of lease obligation costs. These costs are recorded in Discontinued operations in the Consolidated Statements of Operations and as offor the year ended October 30, 2016 have been paid.29, 2017.
The following table reconciles the major line items in the Company’s Consolidated Statements of Operations for discontinued operations (in thousands):
Year EndedYear Ended
November 1, 2015
 November 2, 2014
October 29, 2017
Loss from discontinued operations    
Net revenue$4,708
 $59,369
$
Cost of services5,730
 54,358

Selling, administrative and other operating costs1,388
 19,290

Other (income) expense, net731
 1,533

Loss from discontinued operations(3,141) (15,812)
Loss on disposal of discontinued operations(1,502) 
(1,693)
Loss from discontinued operations before income taxes(4,643) (15,812)(1,693)
Income tax provision (benefit)191
 (211)
Income tax provision
Loss from discontinued operations that is presented in the Consolidated Statements of Operations$(4,834) $(15,601)$(1,693)


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










NOTE 3: Assets and Liabilities Held for Sale

In October 2015, the Company's Board of Directors approved a plan to sell the Company’s information technology infrastructure services business (“Maintech”) and staffing services business in Uruguay (“Lakyfor, S.A.”).
Maintech met all of the criteria to classify its assets and liabilities as held for sale in the fourth quarter of fiscal year 2015. The potential disposal of Maintech does not represent a strategic shift that will have a major effect on the Company’s operations and financial results and is, therefore, not classified as discontinued operations in accordance with ASU 2014-08. As part of the required evaluation under the held for sale guidance, the Company determined that the approximate fair value less costs to sell the operations exceeded the carrying value of the net assets and no impairment charge was recorded. The timeline to complete a transaction has extended beyond the fourth quarter of fiscal 2016, with a sale expected in the second quarter of fiscal 2017.
Lakyfor, S.A. met all of the criteria to classify its assets and liabilities as held for sale during the fourth quarter of fiscal year 2015.  The disposal of Lakyfor, S.A. did not represent a strategic shift that will have a major effect on the Company’s operations and financial results and is, therefore, not classified as discontinued operations in accordance with ASU 2014-08.  As part of the required evaluation under the held for sale guidance, the Company determined that the approximate fair value less costs to sell the operations was significantly lower than the carrying value of the net assets and an impairment charge of $0.7 million was recorded. The sale occurred in the first quarter of fiscal 2016 for nominal proceeds and the Company recognized a loss on disposal of $0.1 million from the sale transaction.
The following table reconciles the major classes of assets and liabilities classified as held for sale as part of continuing operations in our Consolidated Balance Sheets (in thousands):
 October 30, 2016
 November 1, 2015
Assets included as part of continuing operations   
Cash and cash equivalents$
 $1,537
Trade accounts receivable, net13,553
 15,671
Recoverable income taxes15
 165
Prepaid insurance and other assets3,339
 4,886
Property, equipment and software, net178
 189
Purchased intangible assets495
 495
Total major classes of assets as part of continuing operations - Maintech and Lakyfor, S.A. (1)
$17,580
 $22,943
    
Liabilities included as part of continuing operations   
Accrued compensation$2,432
 $3,509
Accounts payable921
 1,387
Accrued taxes other than income taxes833
 1,165
Accrued insurance and other1,574
 1,284
Total major classes of liabilities as part of continuing operations - Maintech and Lakyfor, S.A. (1)
$5,760
 $7,345
(1) The Balance Sheet as of October 30, 2016 only includes Maintech.

NOTE 4: Restricted Cash and Short-Term Investments
Restricted cash primarily includes amounts related to requirements under certain contracts with managed service program customers for whom the Company manages the customers’ contingent staffing requirements, including processing of associate vendor billings into single, combined customer billings and distribution of payments to associate vendors on behalf of customers, as well as minimum cash deposits required to be maintained as collateral. Distribution of payments to associate vendors are generally made shortly after receipt of payment from customers, with undistributed amounts included in restricted cash and accounts payable between receipt and distribution of these amounts. Changes in restricted cash collateral are classified as an operating activity, as this cash is directly related to the operations of this business. At October 30, 201628, 2018 and November 1,

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








201529, 2017 restricted cash included $8.4$11.3 million and $9.3$15.1 million, respectively, restricted for payment to associate vendors and $1.9$0.5 million and $0.9$1.9 million, respectively, restricted for other collaterized accounts.

At October 30, 201628, 2018 and November 1, 2015,October 29, 2017, short-term investments were $3.6$3.1 million and $4.8$3.5 million, respectively. These short-term investments consisted primarily of the fair value of deferred compensation investments corresponding to employees’ selections, primarily in mutual funds, based on quoted prices in active markets.

NOTE 5: Fair Value of Financial Instruments

The following table presents assets and liabilities measured at fair value (in thousands):
 
October 30,
2016
 
November 1,
2015
 
Fair Value
Hierarchy
Short-term investments$3,601
 $4,799
 Level 1
Total financial assets$3,601
 $4,799
  
Deferred compensation plan liabilities$3,601
 $4,683
 Level 1
Total financial liabilities$3,601
 $4,683
  
Short-term investments also include available for sale securities of $0.1 million at November 1, 2015.
 
October 28,
2018
 October 29,
2017
 
Fair Value
Hierarchy
Short-term investments$3,063
 $3,524
 Level 1
Total financial assets$3,063
 $3,524
  
Deferred compensation plan liabilities$3,063
 $3,524
 Level 1
Total financial liabilities$3,063
 $3,524
  
The fair value of the deferred compensation plan liabilities is based on the fair value of the investments corresponding to the employees’ investment selections, primarily in mutual funds, based on quoted prices in active markets for identical assets. The deferred compensation plan liability is recorded in Accrued compensation in the Consolidated Balance Sheets.

The Company had a term loan with borrowings at a fixed interest rate, and the interest expense related to this borrowing was not affected by changes in interest rates in the near term. The fair value of the term loan was calculated by applying the appropriate fiscal year-end interest rates to present streams of loan payments.

The following table presents the term loan measured at fair value (in thousands):
 November 1, 2015  
 Carrying Amount Estimated Fair Value Fair Value Hierarchy
Long-term debt, including current portion$7,295
 $7,968
 Level 2
There have been no changes in the methodology used to fair value the financial instruments as well as no transfers between levels during the fiscal years ended October 30, 201628, 2018 and November 1, 2015.October 29, 2017.


NOTE 6: Trade Accounts Receivable
Trade accounts receivable includes both billed and unbilled amounts due from customers. Billed trade receivables generally do not bear interest and are recorded at the amount invoiced less amounts for which revenue has been deferred because customer arrangements are not finalized. Unbilled receivables represent accrued revenue earned and recognized on contracts for which billings have not yet been presented to the customer. At October 30, 201628, 2018 and November 1, 2015October 29, 2017, trade accounts receivable included unbilled receivables of $17.8$7.9 million and $14.5$12.9 million, respectively.
The Company maintains an allowance for doubtful accounts for estimated losses inherent in its accounts receivable portfolio. In establishing the required allowance, management considers historical losses adjusted to take into account current market conditions, customers’ financial condition, and current receivable aging and payment patterns. Additions to the allowance for doubtful accounts are recorded to Selling, administrative and other operating costs. The Company also maintains a sales allowance for specific customers related to volume discounts and billing disputes. The amount of the sales allowance is determined based on discount estimates and historical credits issued and additions to the sales allowance are recorded as a reduction to net revenue. Account balances are written off against the allowances when the Company believes it is probable the amount will not be received.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










For the years ended October 30, 201628, 2018 and November 1, 2015,October 29, 2017, the activity in the allowance accounts were as follows (in thousands):
Balance at
beginning of year
 Provision / (Release) Deductions 
Balance at end
of year
Balance at
beginning of year
 Provision / (Release) Deductions 
Balance at end
of year
Year Ended October 30, 2016:       
Year Ended October 28, 2018:       
Sales allowance$482
 $(269) $
 $213
$895
 $(190) $
 $705
Allowance for doubtful accounts478
 115
 (5) 588
354
 (8) (292) 54
Total$960
 $(154) $(5) $801
$1,249
 $(198) $(292) $759
              
Balance at
beginning of year
 Provision / (Release) Deductions 
Balance at end
of year
Balance at
beginning of year
 Provision / (Release) Deductions 
Balance at end
of year
Year Ended November 1, 2015:       
Year Ended October 29, 2017:       
Sales allowance$318
 $164
 $
 $482
$213
 $682
 $
 $895
Allowance for doubtful accounts547
 368
 (437) 478
588
 357
 (591) 354
Total$865
 $532
 $(437) $960
$801
 $1,039
 $(591) $1,249

NOTE 7: Property, Equipment and Software

Property, equipment and software consisted of (in thousands):
October 30,
2016
 November 1,
2015
October 28,
2018
 October 29,
2017
Land and buildings$395
 $22,475
$363
 $406
Machinery and equipment40,288
 39,890
31,856
 32,250
Leasehold improvements9,520
 8,843
4,322
 4,775
Less: Accumulated depreciation and amortization(42,503) (58,821)(31,751) (32,264)
Property and equipment7,700
 12,387
4,790
 5,167
Software90,871
 77,578
94,527
 94,032
Less: Accumulated amortization(68,438) (65,870)(74,925) (70,078)
Property, equipment, and software, net$30,133
 $24,095
$24,392
 $29,121

Depreciation and amortization expense totaled $6.0 million, $6.8$7.2 million and $9.2$8.0 million for the fiscal years ended 2016, 20152018 and 2014,2017, respectively. Depreciation and amortization is included in Cost of services and Selling, administrative and other operating costs in the Consolidated Statements of Operations.

NOTE 8: Impairment Charges

Impairment of Net Assets
During fiscal 2015, in conjunction with the initiative to exit certain non-core operations, the telephone directory publishing and printing business in Uruguay met the criteria to be classified as held for sale. As part of the required evaluation under the held for sale guidance, the Company determined that the approximate fair value less costs to sell the operations was significantly lower than the carrying value of the net assets. Consequently, the net assets of the business of $2.8 million were fully impaired and were recorded as an impairment charge. On July 31, 2015, the Company completed the sale of our telephone directory publishing and printing business in Uruguay to affiliates of FCR Media Group.
As previously disclosed in Footnote 3, an impairment charge of $0.7 million in fiscal 2015 was recognized as a result of the required evaluation under the held for sale guidance related to the staffing reporting unit in Uruguay (“Lakyfor, S.A.”).


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








Impairment of Property, Equipment and Software

In an effort to reduce operating costs, the Company evaluated the efficiency of its current business delivery model, supply chain and back office support functions in light of existing and ongoing business requirements. The implementation of additional technology tools is expected to provide operating leverage and efficiencies. As a result of a system-wide upgrade to its operational and financial systems, the Company identified previously purchased software modules that will no longer be used and incurred an impairment chargecharges of $0.4$0.5 million during the fourth quarter ofand $0.3 million in fiscal 2016.
During the third quarter of2018 and fiscal 2015, it was determined that $1.9 million of previously capitalized internally developed software within the North American Staffing segment was impaired as it was no longer expected to provide future value in light of the anticipated technology upgrade. The remaining book value of this asset was $0.7 million as of November 1, 2015 and is expected to be utilized from existing and future technology projects.2017, respectively.
Impairment of Goodwill
The Company performs its annual impairment test for goodwill during the second quarter of the fiscal year and when a triggering event occurs between annual impairment tests. For the fiscal 2018 test performed in the second quarter, we elected to bypass the qualitative assessment and prepared a Step 1 analysis. Our Step 1 analysis used significant assumptions including expected revenue and expense growth rates, forecasted capital expenditures, working capital levels and a discount rate of 12%. Under the market-based approach significant assumptions included relevant comparable company earnings multiples including the determination of whether a premium or discount should be applied to those comparables. During the second quarter of fiscal

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










2018, it was determined that no adjustment to the carrying value of goodwill of $5.7 million was required. There were no events or changesrequired as our Step 1 analysis resulted in circumstances since the annual goodwill impairment assessment that causedfair value of the Company to perform an interim impairment assessment.
Impairment charges in fiscal 2015 resulted from our goodwill related to our staffing reporting unit in Uruguay.exceeding its carrying value.

During fiscal 2018 and 2017, no adjustment to the carrying value of goodwill was required.
The following represents the change in the carrying amount of goodwill during each fiscal year (in thousands):
International StaffingInternational Staffing
October 30, 2016 November 1, 2015October 28, 2018 October 29, 2017
Aggregate goodwill acquired$10,483
 $10,483
$10,483
 $10,483
Accumulated impairment losses(3,733) (3,733)(3,733) (3,733)
Foreign currency translation adjustment(1,667) (315)(1,399) (1,274)
Goodwill, net of impairment losses$5,083
 $6,435
$5,351
 $5,476


NOTE 9: Restructuring and Severance Charges

InThe Company incurred total restructuring and severance costs of $8.2 million and $1.4 million for fiscal 2016,2018 and 2017, respectively.
2018 Restructuring Plan
On October 16, 2018, the Company implementedapproved a restructuring plan (the “2018 Plan”) based on an organizational and process redesign intended to optimize the Company’s strategic growth initiatives and overall business performance. In connection with the 2018 Plan, the Company incurred a restructuring charge of $4.3 million in the fourth quarter of fiscal 2018 comprised of $1.5 million related to severance and benefit costs and $2.8 million related to facility and lease termination costs. The lease termination costs primarily consist of the differential cost between the lease obligation for the former corporate office in New York, NY and the total sublease payments to be received pursuant to a sublease agreement entered into in the fourth quarter of fiscal 2018. The 2018 Plan is expected to be completed by the Company's fiscal year end on November 3, 2019. As of October 28, 2018, the Company anticipates payments of $2.2 million and $0.6 million will be made in fiscal 2019 and 2020, respectively. The remaining $1.3 million related to facility and lease termination costs will be paid through December 2025.
Change in Executive Management
Effective June 6, 2018, Mr. Dean departed from his role as President and Chief Executive Officer of the Company and is no longer a member of the Board of Directors of the Company (the “Board of Directors”). The Company and Mr. Dean subsequently executed a separation agreement, effective June 29, 2018. The Company incurred related severance costs of $2.6 million in the third quarter of fiscal 2018, which is payable over a period of 24 months.
Other Restructuring Costs
During fiscal 2018, there were other restructuring actions taken by the Company as part of its continued efforts to reduce costs and achieve operational efficiency. The Company recorded severance costs of $1.3 million, primarily resulting from the elimination of certain positions.
Additionally, the Company incurred restructuring and severance costs of $1.4 million during fiscal 2017 under a cost reduction plan and incurred restructuring and severance charges of $5.8 million,implemented in fiscal 2016 resulting primarily resulting from a reduction in workforce, facility consolidation and lease termination costs.
In fiscal 2015 and 2014 the Company had, from time to time, undertaken operational restructuring and other cost reduction actions to streamline processes and manage costs throughout various departments within the Company. For the years ended November 1, 2015 and November 2, 2014, restructuring charges were $3.6 million and $2.5 million, respectively, related primarily to severance payments to executive management in fiscal 2015 and reductions in workforce in fiscal 2015 and 2014.
The following table presents the restructuring and severance costs for the twelve months ended October 30, 2016 (in thousands):
 Year Ended October 30, 2016
 TotalNorth American StaffingInternational StaffingTechnology Outsourcing Services and SolutionsCorporate & Other
Severance and benefit costs$5,373
$995
$445
$327
$3,606
Other379
122
257


Total$5,752
$1,117
$702
$327
$3,606

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










The following table presents the restructuring and severance costs for the twelve months ended October 28, 2018 and October 29, 2017 (in thousands):
 Year Ended October 28, 2018
 Total North American Staffing International Staffing 
North American
MSP
 Corporate & Other
Severance and benefit costs$1,526
 $401
 $
 $
 $1,125
Other2,826
 428
 
 
 2,398
2018 Plan4,352
 829
 
 
 3,523
          
Severance and benefit costs1,009
 103
 210
 37
 659
Other246
 
 118
 108
 20
Other1,255
 103
 328
 145
 679
          
Change in Executive Management2,635
 
 
 
 2,635
Total$8,242
 $932
 $328
 $145
 $6,837
 Year Ended October 29, 2017
 Total North American Staffing International Staffing 
North American
MSP
 Corporate & Other
Severance and benefit costs$1,301
 $294
 $24
 $
 $983
Other78
 88
 (10) 
 
2016 Plan$1,379
 $382
 $14
 $
 $983
Accrued restructuring and severance costs are included in Accrued compensation and Accrued insurance and other in the Consolidated Balance Sheets. Activity for the fiscal yearyears ended October 30, 201628, 2018 and October 29, 2017 are summarized as follows (in thousands):
   October 28, 2018 October 29, 2017
Balance at November 1, 2015 $
Balance, beginning of year $297
 $1,653
Charged to expense 5,752
 8,242
 1,379
Cash payments (4,099) (2,837) (2,735)
Balance at October 30, 2016 $1,653
Ending Balance $5,702
 $297
The remaining balance asat October 28, 2018 of October 30, 2016 of $1.7$5.7 million, primarily related to Corporate &and Other, is expectedincludes $3.5 million related to be paid through the second quartercost reduction plan implemented in fiscal 2018 and $2.2 million of fiscal 2018.other restructuring and severance charges.
NOTE 10: Accrued Insurance
(a)Casualty Insurance Program
(a)Casualty Insurance Program
Workers’ compensation insurance is purchased through mandated participation in certain state funds, and the experience-rated premiums in these state plans relieve the Company of any additional liability. Liability for workers’ compensation in all other states as well as automobile and general liability (collectively "casualty liability") is insured under a paid loss deductible experience-ratedcasualty insurance program for losses exceeding specified retention levels and thedeductible levels. The Company is financially responsible for losses below the specified policy deductible limits. Under the insurance program, anylimits while losses incurred above the policy deductible limit are absorbed by the insurer and not the Company.
insurer. The Company makes payments based upon an estimate of the ultimate underlying exposure, such as the amount and type of labor utilized. The amounts are subsequently adjusted based on actual claims experience. The experience modification process includes establishing loss development factors, based on the Company’s historical claims experience as well as industry experience, and applying those factors to current claims information to derive an estimate of the Company’s ultimate claims liability. Adjustments to final paid amounts are determined as of a future date, and depending on the policy year, up to three or four years after the end of the respective policy year, using actual claims paid and incurred. Under the insurancecasualty program any losses incurred above the policy deductible limit arising from claims associated with an insurance policy are absorbed by the insurer and not the Company.
In October 2015, the Company converted three of the four open policy years to a paid loss retro programis secured by a letter of credit against the Company's DZ Financing Program of $25.1 million and has increased to $28.9$23.5 million as of October 30, 2016.  Under this program, the Company will make payments based on actual claims paid instead28, 2018.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of pre-funding an estimate of the ultimate loss exposure. The change from an incurred loss program to a paid loss program returned cash collateral of approximately $22.0 million to the Company for the converted policy years, which was treated as a source of net cash provided by operating activities.October 28, 2018










The Company recognizes expense and establishes accruals for amounts estimated to be incurred up to the policy deductible, both reported and not yet reported, policy premiums and related legal and other claims administration costs. The Company develops estimates for claims, as well as claims incurred but not yet reported, using actuarial principles and assumptions based on historical and projected claim incidence patterns, claim size and the length of time over which payments are expected to be made. Actuarial estimates are updated as loss experience develops, additional claims are reported or settled and new information becomes available. Any changes in estimates are reflected in operating results in the period in which the estimates are changed. Depending on the policy year, adjustments to final expected paid amounts are determined as of a future date, between threefour or fourfive years after the end of the respective policy year or through the ultimate life of the claim. Expense recognized by the Company under its casualty insurance program amounted to $11.8 million, $14.4$10.2 million and $15.0$9.3 million in fiscal 2016, 20152018 and 2014,2017, respectively.
(b)Medical Insurance Programs
The Company is self-insured for a portion of its medical benefit programs for its employees. Eligible contingent staff on assignment with customers are offered medical benefits through a fully insured program administered by a third-party. Employees contribute a portion of the cost of these medical benefit programs.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








The liability for the self-insured medical benefits is limited on a per claimant basis through the purchase of stop-loss insurance. The Company’s retained liability for the self-insured medical benefits is determined utilizing actuarial estimates of expected claims based on statistical analysis of historical data. Amounts contributed by employees and additional amounts necessary to fund the self-insured program administered by the third party were transferred to a 501(c)(9) employee welfare benefit trust. The Company terminated the employee welfare benefit trust during October 2016. The Company records the expense associated with the expected losses, net of employee contributions, in Cost of services or Selling, administrative and other operating costs, depending on the employee’s role. Expense recognized by the Company under its self-insured medical benefit programs amounted to $11.4 million, $8.5$4.8 million and $12.0$7.1 million in fiscal 2016, 20152018 and 2014,2017, respectively. In fiscal 2017, the expense was reduced by the release of a reserve related to the dissolution of the employee welfare benefit trust of $1.4 million.


NOTE 11: Income Taxes

Income (loss) from continuing operations before income taxes is derived from (in thousands):
Year EndedYear Ended
October 30,
2016
 November 1,
2015
 November 2,
2014
October 28,
2018
 October 29,
2017
U.S. Domestic$(20,643) $(63,205) $(2,148)$(36,077) $22,464
International8,248
 48,065
 3,987
4,350
 9,749
Total$(12,395) $(15,140) $1,839
Income (loss) from continuing operations before income tax$(31,727) $32,213

Income tax expenseprovision (benefit) by taxing jurisdiction consists of (in thousands):
Year EndedYear Ended
October 30,
2016
 November 1,
2015
 November 2,
2014
October 28,
2018
 October 29,
2017
Current:        
U.S. Federal$86
 $90
 $(36)$(1,423) $(1,178)
U.S. State and local186
 (1,616) 978
188
 448
International2,444
 5,200
 1,996
2,169
 3,399
Total current$2,716
 $3,674
 $2,938
$934
 $2,669
Deferred:        
U.S. Federal$
 $
 $
$
 $1
U.S. State and local(190) 634
 225
(2) 721
International(351) 338
 2,063
26
 (3)
Total deferred(541) 972
 2,288
24
 719
Income tax expense$2,175
 $4,646
 $5,226
Income tax provision$958
 $3,388

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018











The difference between the income tax provision on income (loss) and the amount computed at the U.S. federal statutory rate is due to (in thousands):
 Year Ended
 October 30,
2016
 November 1,
2015
 November 2,
2014
U.S. Federal statutory rate$(4,338) $(5,299) $643
U.S. State income tax, net of U.S. Federal tax benefits513
 (1,435) 530
International permanent differences(110) (4,293) (489)
International tax rate differentials(1,291) (7,046) 345
U.S. tax on international income3,136
 (1,118) 1,787
General business credits(4,287) (3,839) (5,642)
Meals and entertainment209
 531
 770
Other, net(160) 942
 (294)
Change in valuation allowance for dispositions
 (4,237) 
Change in valuation allowance for deferred tax assets8,503
 30,440
 7,576
Total$2,175
 $4,646
 $5,226


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016







 Year Ended
 October 28,
2018
 October 29,
2017
U.S. Federal statutory rate$(7,424) $11,275
U.S. State income tax, net of U.S. Federal tax benefits212
 419
International permanent differences(161) 651
International tax rate differentials1,282
 (467)
U.S. tax on international income(1,136) 3,446
General business credits(2,400) 1,099
Meals and entertainment64
 163
Other, net(1,108) (387)
Change in valuation allowance for rate change26,798
 
Change in valuation allowance for dispositions
 (2,211)
Change in valuation allowance for deferred tax assets(15,169) (10,600)
Income tax provision$958
 $3,388

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes, and also include operating loss carryforwards. The significant components of the Company’s deferred tax assets and liabilities are as follows (in thousands):
October 30,
2016
 
November 1,
2015
October 28,
2018
 October 29,
2017
Deferred tax assets:      
Net operating loss carryforwards$62,670
 $58,909
$55,522
 $66,806
Capital loss carryforwards21,131
 31,411
3,403
 5,293
U.S. federal tax credit carryforwards47,866
 41,271
51,288
 48,154
Purchased intangible assets
 (49)
Deferred income10,714
 
6,366
 10,251
Compensation accruals6,170
 5,653
4,305
 6,276
Other, net7,813
 6,413
5,365
 8,738
Total deferred tax assets156,364
 143,608
126,249
 145,518
Less valuation allowance(144,863) (136,323)(118,559) (134,195)
Deferred tax assets, net11,501
 7,285
7,690
 11,323
      
Deferred tax liabilities:      
Unremitted earnings from foreign subsidiaries3,356
 4,046
2,010
 3,453
Software development costs5,226
 2,794
4,884
 6,403
Accelerated tax depreciation and amortization
 741
Other, net3,914
 1,225
959
 1,606
Total deferred tax liabilities12,496
 8,806
7,853
 11,462
Net deferred tax asset (liability)$(995) $(1,521)$(163) $(139)
      
Balance sheet classification      
Current assets$
 $837
Non-current assets2,142
 1,107
$347
 $1,067
Current liabilities
 (240)
Non-current liabilities(3,137) (3,225)(510) (1,206)
Net deferred tax asset (liability)$(995) $(1,521)$(163) $(139)

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018

In November 2015, the FASB issued Accounting Standards Update ASU 2015-17, Income Taxes (Topic 740): Balance Sheet Classification of Deferred Taxes. The amendments in this update simplify the presentation of deferred income taxes and require that deferred tax liabilities and assets be classified as non-current in a classified statement of financial position. The Company has early adopted ASU 2015-17 prospectively beginning in the first quarter of fiscal 2016. Other than the revised balance sheet presentation of deferred taxes from current to non-current, the adoption of this ASU did not have a material impact to our consolidated financial statements. At November 1, 2015, current deferred tax assets are included in Other current assets, non-current deferred tax assets are included in Other assets, excluding current portion and current deferred tax liabilities are included in Accrued insurance and other in the Consolidated Balance Sheets. At October 30, 2016, all liabilities were classified as non-current.








At October 30, 2016,28, 2018, the Company has available unused U.S. federal net operating loss (“NOL”) carryforwards of $145.1$187.5 million, U.S. state NOL carryforwards of $184.6$224.1 million, international NOL carryforwards of $11.0$9.1 million, and capital loss carryforwards of $55.4$12.9 million and federal tax credits of $51.3 million. As of October 30, 2016,28, 2018, the U.S. federal NOL carryforwards will expire at various dates between 2031 and 2036,2038 (with some indefinite), the U.S. state NOL carryforwards expire at various dates between 2020 and 2036,2038, the international NOL carryforwards expire at various dates beginning in 20172019 (with some indefinite) and, capital loss carryforwards expire in 2021.between 2019 and 2022 and federal tax credits expire between 2020 and 2037. At October 30, 2016,28, 2018, the undistributed earnings of the Company’s non-U.S. subsidiaries are not intended to be permanently invested outside of the U.S. and therefore U.S. deferred taxes have been provided.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








A valuation allowance has been recognized due to the uncertainty of realization of the loss carryforwards and other deferred tax assets. Beginning in fiscal 2010, the Company’s cumulative U.S. domestic and certain non-U.S. results for each three-year period were a loss. Accordingly, the Company recorded a full valuation allowance against its net U.S. domestic and certain net non-U.S. deferred tax assets as a non-cash charge to income tax expense. The three-year cumulative loss continued in fiscal 2016, 2015,2018, 2017, and 20142016 so the Company maintained a full valuation allowance against its net U.S. domestic and certain net non-U.S. deferred tax assets resulting in a total valuation allowance of $144.9$118.6 million and $136.3$134.2 million for fiscal 20162018 and fiscal 2015,2017, respectively. In reaching this conclusion, the Company considered the U.S. domestic demand and recent operating losses causing the Company to be in a three-year cumulative loss position. Management believes that the remaining deferred tax assets primarily related to international locations, are more likely than not to be realized based upon consideration of all positive and negative evidence, including scheduled reversal of deferred tax liabilities and tax planning strategies determined on a jurisdiction by jurisdictionjurisdiction-by-jurisdiction basis.

The Company recognizes income tax benefits for tax positions determined more likely than not to be sustained upon examination based on the technical merits of the positions. The following table sets forth the change in the accrual for uncertain tax positions, excluding interest and penalties (in thousands):
October 30,
2016
 November 1,
2015
October 28,
2018
 October 29,
2017
Balance, beginning of year$5,215
 $7,329
$1,495
 $5,237
Decrease related to current year tax provisions52
 (411)
Add related to current year tax provision(10) 269
Reduction for tax provision of prior years - (a)

 (2,973)
Settlements
 (879)
 (993)
Lapse of statute of limitations(30) (824)(994) (45)
Total$5,237
 $5,215
$491
 $1,495

(a) - As a result of the sale of the quality assurance business, the parent-subsidiary relationship between the Company and Volt Canada, Inc. no longer exists and, as such, the indemnity granted at the time of sale of approximately $3.7 million is subject to recognition under ASC 460 by the Company. This amount had previously been recognized as part of the Company’s uncertain tax positions and has been reclassified to Accrued insurance and other under ASC 460. As of October 28, 2018, the liability provision was $1.6 million.
Of the total unrecognized tax benefits at October 30, 201628, 2018 and November 1, 2015,October 29, 2017, approximately $2.5$0.5 million and $1.1$1.5 million, respectively, would affect the Company’s effective income tax rate, if and when recognized in future years. The amount accrued for related potential interest and penalties at October 30, 201628, 2018 and November 1, 2015October 29, 2017 was $1.5$0.1 million and $0.2 million, respectively. The income tax provision for the fiscal years ended October 28, 2018 and October 29, 2017 included a reversal of reserves on uncertain tax provisions of $1.1 million and $1.3 million, respectively. The Company does not currently anticipate that its existing reserves related to uncertain tax positions as of October 30, 2016 will significantly increase or decrease in subsequent periods; however, various events could cause the Company’s current expectations to change in the future.
The Company is subject to taxation at the federal, state and local levels in the U.S. and in various international jurisdictions. With few exceptions, the Company is generally no longer subject to examination by the U.S. federal, state, local or non-U.S. income tax authorities for years before fiscal 2004. 2008.

On December 22, 2017, the U.S. President signed the Tax Cuts and Jobs Act (“Tax Act”) into law. The Tax Act includes a number of provisions, including the lowering of the U.S. corporate tax rate from 35.0% to 21.0%, and the establishment of a territorial-style system for taxing foreign-source income of domestic multinational corporations.

The Tax Act reduces the U.S. statutory tax rate from 35.0% to 21.0% effective January 1, 2018. U.S. tax law required that taxpayers with a fiscal year that begins before and ends after the effective date of a rate change calculate a blended tax rate based on the pro-rata number of days in the fiscal year before and after the effective date. As a result, for the fiscal year ending October 28, 2018, the Company’s statutory income tax rate is 23.4%. Our statutory rate will be approximately 21.0% for the

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










fiscal year ended November 3, 2019. Other provisions under the Tax Act are not effective for us until fiscal 2019, including limitations on deductibility of executive compensation and interest, as well as a new minimum tax on Global Intangible Low-Taxed Income (“GILTI”).

The SEC staff issued Staff Accounting Bulletin ("SAB") 118, which provides guidance on accounting for the tax effects of the Tax Act. SAB 118 provides a measurement period that should not extend beyond one year from the Tax Act enactment date for companies to complete the accounting under ASC 740. In accordance with SAB 118, a company must reflect the income tax effects of those aspects of the Tax Act for which the accounting under ASC 740 is complete. To the extent that a company’s accounting for certain income tax effects of the Tax Act is incomplete but it is able to determine a reasonable estimate, it must record a provisional estimate in the financial statements. If a company cannot determine a provisional estimate to be included in the financial statements, it should continue to apply ASC 740 on the basis of the provisions of the tax laws that were in effect immediately before the enactment of the Tax Act. The measurement period ended on December 22, 2018. There is no significant impact.

The Company is currently under examinationdid not record any change to its U.S. net deferred tax balances as of the enactment date since our U.S. net deferred tax assets are fully offset by a full valuation allowance. We have reduced our net deferred tax assets and corresponding valuation allowance by approximately $26.8 million for the IRS for U.S. Federal amended income tax returns for fiscal 2004 – 2010.year ended October 28, 2018.

Under the Tax Act, the Company may be subject to a Transition Tax on the untaxed foreign earnings of its foreign subsidiaries by deeming those earnings to be repatriated. Foreign earnings held in the form of cash and cash equivalents are taxed at a 15.5% rate and the remaining earnings are taxed at an 8.0% rate. In calculating the Transition Tax, the Company must calculate the cumulative earnings and profits of each of the non-U.S. subsidiaries back to 1987. The Company is currently under examination byhas completed this computation and due to the Canada Revenue Authority forCompany’s cumulative historic foreign losses, the Company did not have an impact related to the Transition Tax. The Company also adjusted its deferred tax years 2008 – 2010liability related to its unremitted earnings taking into consideration the impact of the reduced statutory rate and 2013 – 2014. These audits arethe Transition Tax computation. This adjustment did not expected to result in a materialhave an impact on the Company’s financial statements.

The following describesfinancials as the opendecrease in deferred tax years,liability was offset by major tax jurisdiction, as of October 30, 2016:
United States - Federal2004-present
United States - State2004-present
Canada2008-present
United Kingdom2011-present
a corresponding adjustment to the Company’s valuation allowance.

NOTE 12: Real Estate Transactions

Orange, CA
In March 2016, Volt Orangeca Real Estate Corp., an indirect wholly-owned subsidiary of the Company, completed the sale of real property comprised of land and buildings with office space of approximately 191,000 square feet in Orange, California for a purchase price of $35.9 million. The Company concurrently entered concurrently into a Purchase and Sale Agreement (the “PSA”) and a Lease Agreement (the “Lease”) with Glassell Grand Avenue Partners, LLC (the “Buyer”), a limited liability company formed by Hines, a real estate investment and management firm, and funds managed by Oaktree Capital Management L.P., an

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








investment management firm. The Buyer assigned the PSA and the Lease to Glassell Acquisitions Partners LLC, an affiliate of the Buyer, prior to the closing.
The transaction was accounted for as a sale-leaseback transaction and as an operating lease. The initial lease term is 15 years plus renewal options for two terms of five years, each based on the greater of fair market value at the time of the renewal or the base annual rent payable during the last month of the then-current term immediately preceding the extended period. The annual base rent will bewas $2.9 million for the first year of the initial term and increasesubsequently increases on each adjustment date by 3.0% of the then-current annual base rent. A security deposit of $2.1 million iswas required for the first year of the lease term which is secured by a letter of credit under the Company'sCompany’s existing Financing Program with PNC Bank National Association (“PNC”)financing program, which was reduced to $1.4 million in the second quarter of fiscal 2017 and further reduced to $0.7 million in the second quarter of fiscal 2018. The security deposit will subsequently be reduced if certain conditions are met. Accordingly, the gain on sale of $29.4 million will be deferred and recognized in proportion to the related gross rental charges to expense over the lease term. For fiscal 2016,2018 and 2017, the amortization was $1.3 million.
San Diego, CA
In March 2016, Volt Opportunity Road Realty Corp., an indirect wholly-owned subsidiary of the Company, completed the sale with a private commercial real estate investor of real property comprised of land$1.9 million and building with office space of approximately 19,000 square feet in San Diego, California for a purchase price of $2.2 million. The Company recognized a gain of $1.7$1.9 million, from the transaction during the second quarter of fiscal 2016.respectively.

NOTE 13: Debt

InThe Company’s primary sources of liquidity are cash flows from operations and proceeds from our financing arrangements. Both operating cash flows and borrowing capacity under the Company’s financing arrangements are directly related to the levels of accounts receivable generated by its businesses. The Company’s operating cash flows consist primarily of collections of customer receivables offset by payments for payroll and related items for the Company’s contingent staff and in-house

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










employees; federal, foreign, state and local taxes; and trade payables. The Company’s level of borrowing capacity under its financing arrangements increases or decreases in tandem with any change in accounts receivable based on revenue fluctuations.

The Company manages its cash flow and related liquidity on a global basis. The weekly payroll payments inclusive of employment-related taxes and payments to vendors are approximately $20.0 million. The Company generally targets minimum global liquidity to be 1.5 to 2.0 times its average weekly requirements. The Company also maintains minimum effective cash balances in foreign operations and uses a multi-currency netting and overdraft facility for its European entities to further minimize overseas cash requirements.

On January 2016,25, 2018, the Company amendedentered into a two-year $115.0 million accounts receivable securitization program (“DZ Financing Program”) with DZ Bank AG Deutsche Zentral-Genossenschafsbank (“DZ Bank”) and exited its $150.0financing relationship with PNC Bank (“PNC Financing Program”). While the borrowing capacity was reduced from $160.0 million under the PNC Financing Program, the new agreement increases available liquidity and provides greater financial flexibility with PNC to (1) extendless restrictive financial covenants and fewer restrictions on use of proceeds, as well as reduces overall borrowing costs. The size of the termination date to January 31, 2017; (2) eliminateDZ Financing Program may be increased with the interest coverage ratio and modify the liquidity level requirement; (3) reduce the minimum funding threshold, as defined, from 60% to 40%; and (4) revise pricing from a LIBOR based rate plus 1.75% per the prior agreement, to a LIBOR based rate plus 1.90% on outstanding borrowings, and to increase the facility fee from 0.65% to 0.70%. approval of DZ Bank.

The DZ Financing Program is securedfully collateralized by certain receivables from certain Staffing Services businesses inof the United States, Europe and CanadaCompany that are sold to a wholly-owned, consolidated, bankruptcy remotebankruptcy-remote subsidiary. To finance the purchase of such receivables, the Company may request that DZ Bank make loans from time to time to the Company that are secured by liens on those receivables.

At October 28, 2018, the Company was subject to certain financial and portfolio performance covenants under our DZ Financing Program, including a minimum tangible net worth of $40.0 million, positive net income in fiscal year 2019, maximum debt to tangible net worth ratio of 3:1 and a minimum of $15.0 million in liquid assets, as defined. At October 28, 2018, the Company was in compliance with all debt covenants. At October 28, 2018, there was $38.3 million of borrowing availability, as defined, under the DZ Financing program.

On June 8, 2018, the Company amended its DZ Financing Program to modify a provision in the calculation of eligible receivables, as defined. This amendment permits the Company to exclude the receivables of a single large, high-quality customer from its threshold limitation, resulting in additional borrowing capacity of approximately $10.0 million.

On January 4, 2019, the Company amended the DZ Financing Program. Key changes to the amendment were to: (1) extend the term of the program to January 25, 2021; (2) revise an existing financial covenant to maintain Tangible Net Worth (as defined under the DZ Financing Program) of at least $30.0 million through fiscal 2019, which will revert back to $40.0 million in fiscal 2020; and (3) revise an existing covenant to maintain positive net income in any fiscal year ending after 2019; (4) increase the eligibility threshold for obligors with payment terms in excess of 60 days from 2.5% to 10.0%, which will add flexibility and borrowing capacity for the Company. All other material terms and conditions remain substantially unchanged.

Loan advances may be made under the DZ Financing Program through January 25, 2021 and all loans will mature no later than July 25, 2021.  Loans will accrue interest (i) with respect to loans that are funded through the issuance of commercial paper notes, at the commercial paper (“CP”) rate, and (ii) otherwise, at a rate per annum equal to adjusted LIBOR. The CP rate will be based on the rates paid by the applicable lender on notes it issues to fund related loans.  Adjusted LIBOR is based on LIBOR for the applicable interest period and the rate prescribed by the Board of Governors of the Federal Reserve System for determining the reserve requirements with respect to Eurocurrency funding. If an event of default occurs, all loans shall bear interest at a rate per annum equal to the prime rate (the federal funds rate plus 3%) plus 2.5%.

The DZ Financing Program also includes a letter of credit sub-facility with a sub-limit of $35.0 million. As of October 28, 2018, the letter of credit participation was $25.4 million, inclusive of $23.5 million for the Company’s casualty insurance program, $1.1 million for the security deposit required under certain real estate lease agreements and $0.8 million for the Company's corporate credit card program. The Company used $30.0 million of funds available under the DZ Financing Program to temporarily collateralize the letters of credit, until the letters of credit were established with DZ Bank on January 31, 2018.

The DZ Financing Program contains customary representations and warranties as well as affirmative and negative covenants, with such covenants being less restrictive than those under the PNC Financing Program. The agreement also contains customary default, indemnification and termination provisions. The DZ Financing Program is not an off-balance sheet arrangement, as the bankruptcy-remote subsidiary is a 100%-owned consolidated subsidiary of the Company.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018











The Company used funds made available by the DZ Financing Program to repay all amounts outstanding under the PNC Financing Program, which terminated in accordance with its terms, and expects to use remaining availability from the DZ Financing Program from time to time for working capital and other general corporate purposes.

Until the termination date, the PNC Financing Program was secured by receivables from certain staffing services businesses in the United States and Europe that were sold to a wholly-owned, consolidated, bankruptcy-remote subsidiary. The bankruptcy remote subsidiary'sbankruptcy-remote subsidiary’s sole business consistsconsisted of the purchase of the receivables and subsequent granting of a security interest to PNC Bank under the program, and its assets arewere available first to satisfy obligations to PNC Bank and arewere not available to pay creditors of the Company'sCompany’s other legal entities. Borrowing capacity under the PNC Financing Program iswas directly impacted by the level of accounts receivable. At October 30, 2016, the accounts receivable borrowing base was $160.5 million.

The Financing Program provides for a minimum liquidity covenant which is measured weekly and is calculated as the sum of cash in banks and undrawn amounts under the program. The liquidity covenant level was set at $20.0 million at the origination of the Financing Program in July 2015. Under three subsequent amendments to the program from January 2016 to July 2016, the minimum liquidity level was increased to a maximum of $50.0 million based on specific liquidity events. In September 2016, the Company amended the Financing Program to increase the facility limit from $150.0 million to $160.0 million under the expandable accordion feature in the program. The Company entered into this amendment to utilize the additional borrowing base provided by the current and potential growth in eligible accounts receivable balances. Under the amendment to the program dated October 28, 2016, the required minimum liquidity level is $35.0 million through the earlier of: 1) the date of the sale of the Company's subsidiary, Maintech Incorporated, at which time the minimum liquidity level increases to $40.0 million and 2) the expiration of the Financing Program on January 31, 2017. In addition, this amendment adds a negative covenant prohibiting share buybacks or dividends by the Company through January 31, 2017.

In addition to customary representations, warranties and affirmative and negative covenants, the program isPNC Financing Program was subject to termination under standard events of default including change of control, failure to pay principal or interest, breach of the liquidity covenant,or performance covenants, triggering of portfolio ratio limits, or other material adverse events, as defined. At October 30, 2016,

On January 11, 2018, the Company was in compliance with all debt covenant requirements.

Theentered into Amendment No. 10 to the PNC Financing Program, has a feature under which gave the facility limit can be increased upCompany the option to $250.0 million subjectextend the termination date of the program from January 31, 2018 to credit approval from PNC. Borrowings are priced based upon a fixed program rate plusMarch 2, 2018, and amended the daily adjusted one-month LIBOR index, as defined. The program also contains a revolving credit provision under which proceeds can be drawn for a definitive tranche period of 30, 60, 90 or 180 days priced atfinancial covenant requiring the adjusted LIBOR index rate in effect for that period. In additionCompany to United States dollars, drawings can be denominated in Canadian dollars, subject to a Canadian dollar $30.0 million limit,meet the minimum earnings before interest and British Pounds Sterling, subject to a £20.0 million limit. The program also includes a letter of credit sublimit of $50.0 million and minimum borrowing requirements. As of October 30, 2016, there were no foreign currency denominated borrowings, and the letter of

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








credit participation was $31.0 million inclusive of $28.9 milliontaxes levels for the Company's casualty insurance programfiscal quarter ended October 29, 2017. All other material terms and $2.1 million for the security deposit required under the Orange facility lease agreement.conditions remained substantially unchanged, including interest rates.

At October 30, 2016 and November 1, 2015,28, 2018, the Company had outstanding borrowings under this programthe DZ Financing Program of $95.0$50.0 million, and $100.0 million, respectively, and borewith a weighted average annual interest rate of 2.3% and 1.8% in3.6% during fiscal 2016 and 2015, respectively,2018. At October 29, 2017, the Company had outstanding borrowings under the PNC Financing Program of $50.0 million with a weighted average annual interest rate of 3.1% during fiscal 2017, which is inclusive of certain facility fees. At October 30, 2016, there was $34.0 million additional availability under this program, exclusive of the potential availability under the aforementioned accordion feature.

In February 2016, the Company's information technology infrastructure business, as borrower, entered into a $10.0 million 364-day secured revolving credit agreement with Bank of America, N.A. The credit agreement provides for revolving loans as well as a $0.1 million sub-line for letters of credit and is subject to borrowing base and availability restrictions and requirements. The credit agreement is secured by assets of the borrower, including accounts receivable, and the Company has guaranteed the obligations of the borrower under the agreement not to exceed $3.0 million. The credit agreement contains certain customary representations and warranties, events of default and affirmative and negative covenants, including a minimum interest requirement based on $2.0 million drawn. At October 30, 2016, the amount outstanding was $2.1 million with $3.3 million of additional availability. When a Maintech sale occurs, the then outstanding balance is required to be satisfied.

The borrower may optionally terminate the credit agreement and repay the borrowings prior to the expiration date, without premium or penalty at any time by the delivery of a notice to that effect as provided under the credit agreement. It is anticipated that the credit agreement will be terminated before a sale of the borrower. Borrowings will be used for working capital and general corporate purposes. Interest under the credit agreement is one month LIBOR plus 2.75% on drawn amounts and a fixed rate of 0.375% on undrawn amounts.
Term Loan
At November 1, 2015, the Company had $7.3 million outstanding under a twenty-year fully amortizing loan that would have matured on October 1, 2021, secured by a deed of trust on certain land and buildings, which bore interest at 8.2% per annum and required principal and interest payments of $0.4 million per quarter.

In February 2016, Volt Orangeca Real Estate Corp., an indirect wholly-owned subsidiary of the Company, entered into a PSA for the sale of real property comprised of land and buildings with office space of approximately 191,000 square feet in Orange, California (the “Property”) for a purchase price of $35.9 million. The transaction closed in March 2016 with terms consistent with the PSA and the term loan on the Property was repaid. At November 1, 2015, the Company had $7.3 million of a long-term term loan on this Property, of which $1.0 million was current at the period end date.

Long-term debt consists of the following (in thousands):
 October 30,
2016
November 1,
2015
Financing program$97,050
$100,000
8.2% term loan
7,295
Total debt97,050
107,295
Less: amounts due within one year2,050
982
Total long-term debt$95,000
$106,313
 October 28,
2018
 October 29,
2017
Financing programs$50,000
 $50,000
Less:

 

   Current portion
 50,000
   Deferred financing fees932
 
Total long-term debt, net$49,068
 $

NOTE 14: Stockholders’ Equity
(a)Common Stock

Each outstanding share of common stock is entitled to one vote per share on all matters submitted to a vote by shareholders. Subject to the rights of any preferred stock which may from time to time be outstanding, the holders of outstanding shares of common stock are entitled to receive dividends and, upon liquidation or dissolution, are entitled to receive pro rata all assets legally available for distribution to stockholders. No dividends were declared or paid on the common stock during fiscal 2016, 20152018 or 2014.2017. The holders of common stock have no preemptive or other subscription rights and there areis no redemption or sinking fund provisions with respect to such shares. There is no preferred stock outstanding.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










(b)Treasury Stock

On January 14, 2015, the BoardThe Company issues shares out of Directors approved a new 36-month share repurchase program of up to 1,500,000 shares of the Company's commontreasury stock to begin on January 19, 2015, replacing a prior program. Such repurchases will be made through open market or private transactions. Share repurchases undersatisfy stock-based compensation awards. Activity for the program will be subject to specified parametersfiscal years ended October 28, 2018 and certain price and volume restraints and any repurchased shares will be held in treasury. The exact number and timing of share repurchases will depend upon market conditions and other factors.  October 29, 2017 is summarized as follows (in thousands):

In fiscal 2015, the Company repurchased 340,800 shares of common stock at an average purchase price of $12.50 per share for an aggregate amount of $4.3 million. As of November 1, 2015, the Company had 1,159,200 shares available for repurchase.
 October 28, 2018 October 29, 2017
Balance, beginning of the year$(37,607) $(40,361)
    
Shares issued for stock-based compensation awards4,007
 2,754
    
Ending Balance$(33,600) $(37,607)

(c)    Comprehensive Income (Loss)

The accumulated balances for each classification of other comprehensive income (loss) are as follows (in thousands):
 
Foreign
currency
gains/(losses)
 
Unrealized
gains/(losses)
on securities
 
Accumulated other
comprehensive
income (loss)
November 2, 2014$(6,365) $(35) $(6,400)
Other comprehensive income (loss) before reclassifications(4,787) 12
 (4,775)
Amounts reclassified from accumulated other comprehensive income (loss)3,181
 
 3,181
Current period other comprehensive income (loss)(1,606) 12
 (1,594)
November 1, 2015(7,971) (23) (7,994)
Other comprehensive income (loss) before reclassifications(1,998) 23
 (1,975)
Amounts reclassified from accumulated other comprehensive income (loss)(643) 
 (643)
Current period other comprehensive income (loss)(2,641) 23
 (2,618)
October 30, 2016$(10,612) $
 $(10,612)

The Company did not have any significant amounts reclassified out of Accumulated other comprehensive loss in fiscal 2014.
 
Foreign
currency
gains/(losses)
Balance at October 30, 2016$(10,612)
  
Other comprehensive income (loss) before reclassifications3,614
Amounts reclassified from accumulated other comprehensive income (loss)1,737
Current period other comprehensive income (loss)5,351
  
Balance at October 29, 2017(5,261)
  
Other comprehensive income (loss) before reclassifications(1,809)
Current period other comprehensive income(1,809)
  
Balance at October 28, 2018$(7,070)

Reclassifications from Accumulated other comprehensive loss for the twelve months ended October 30, 201628, 2018 and October 29, 2017 were (in thousands):
Year Ended Affected Line Item in the Statement Where Net Loss is PresentedYear Ended Affected Line Item in the Statement Where Net Loss is Presented
October 30, 2016 November 1, 2015 October 28, 2018 October 29, 2017 
Foreign currency translation        
Closure of foreign subsidiary$(643) $
 Foreign exchange gain (loss), net
Sale of foreign subsidiaries
 3,181
 Discontinued operations
Sale of foreign subsidiary$
 $(1,737) Foreign exchange gain (loss), net
Total reclassifications, net of tax$(643) $3,181
 $
 $(1,737) 


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










NOTE 15: Stock Compensation Plans

2015 Equity Incentive Plan

On June 9, 2016, the stockholders of the Company approved the 2015 Equity Incentive Plan (the “2015 Plan”), which replaced the 2006 Plan. The 2006 Plan terminated on September 5, 2016 and all of the outstanding shares granted under the 2006 Plan remain valid. The 2015 Plan was previously adopted by the Board of Directors (the “Board”) on October 19, 2015 and subsequently amended on January 13, 2016. The 2015 Plan authorizes the Board to award equity-based compensation in the form of (1) stock options, including incentive stock options, (2) stock appreciation rights, (3) restricted stock, (4) restricted stock units (“RSUs”), (5) performance awards, (6) other stock-based awards, and (7) performance compensation awards. Subject to adjustment as provided in the 2015

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








Plan, up to an aggregate of 3,000,000 shares of the Company’s common stock may be issued or transferred in connection with awards granted thereunder.

For year 2016,fiscal 2018, the Company granted an aggregate of 981,154276,396 performance stock units (“PSUs”), 491,138 “RSUs” and 133,181 stock options. The grants were comprised mostly of long-term incentive awards to key employees including executive management in the third quarter of fiscal 2018. Additionally, on June 29, 2018, the Company's former chief executive officer entered into a separation agreement that included terms related to his stock-based awards. Pursuant to its terms, an aggregate of 721,731 stock options were cancelled and 159,443 RSUs and 424,710 stock options became fully vested. The options remain exercisable for 12 months following his separation from the Company on June 6, 2018.
For fiscal 2017, the Company granted an aggregate of 851,488 stock options, 248,915 RSUs and 71,311 phantom units in the form of cash-settled RSUs. This was comprised of: (i) 851,488 stock options and 261,721 RSUs. 175,145 RSUs granted to certain employees including executive management as long-term incentive awards, (ii) 73,770 RSUs granted to independent members of the Board as part of their annual compensation that vested immediately and (iii) 71,311 phantom units granted to certain senior management level employees.

Stock Options

The grants were based on theCompany granted 133,181 and 851,488 stock options in fiscal 2018 and 2017, respectively. The total fair value at the grant date with a totalof these stock options was $0.2 million in fiscal 2018 and $1.6 million in fiscal 2017. The fair value of approximately $3.9 million. With the exceptionoption grants was estimated using the Black-Scholes option-pricing model, which requires estimates of the grants for the Board members that vested immediately, the grants will vest in tranches ratably over three years provided the employees remain employed on each of those vesting dates. The weighted average fair value per unit for the RSUs was $6.41. Compensation expense for the vested units was recognized on the grant date. The stock options have a weighted average exercise price of $6.48 and expire 10 years from the initial grant date. Compensation expense for the stock options and units that were not immediately vested is recognized over the vesting period.
 Stock Options Restricted Stock
2015 Plan
Number of
shares
 
Weighted
average
exercise
price
 
Weighted
average
contractual
life
 
Aggregate
Intrinsic
Value
 
Number of
shares
 
Weighted
average
grant date
fair value
     (in years) (in thousands)    
Outstanding - November 1, 2015
 $
 
 $
 
 $
Granted981,154
 6.48
 
 
 261,721
 6.41
Exercised
 
 
 
 
 
Forfeited(2,748) $6.06
 
 
 (550) 6.06
Vested
 
 
 
 (75,219) 6.06
Outstanding - October 30, 2016978,406
 $6.48
 9.51
 $242
 185,952
 $7.13
Unvested at October 30, 2016917,723
 $6.36
 9.55
 $22
 185,952
 $7.13
Vested and unexercisable at October 30, 2016
 
 
 
 
 
Exercisable at October 30, 201660,683
 $8.33
 8.98
 $
    
2006 Incentive Stock Plan

The 2006 Incentive Stock Plan (the “2006 Plan”) was approved by the shareholders of the Company in April 2007 and permitted the issuance of stock options, restricted stock and restricted stock units to employees and non-employee directors of the Company. The 2006 Plan terminated on September 5, 2016 and all of the outstanding shares granted under the 2006 Plan will remain valid.

During fiscal 2016, the Company granted 189,897 stock options and 38,314 RSUs. The grants werekey assumptions based on the fair value at the grant date with a total fair value of approximately $0.8 million. The grants will vest in tranches ratably over three years provided the employees remain employed on each of those vesting dates. The weighted average fair value per unit for the RSUs was $7.18. The stock options have a weighted average exercise price of $7.18both historical information and expire 10 years from the initial grant date. Compensation expense for the stock optionsmanagement judgment regarding market factors and units that were not immediately vested is recognized over the vesting period.

During fiscal 2015, the Company granted 393,528 stock options and 170,979 RSUs. The grants were based on the fair value at the grant date with a total fair value of approximately $2.8 million. The grants will vest in tranches ratably over three years provided the employee remain employed on each of those vesting dates. The weighted average fair value per unit for the RSUs was $9.32. The stock options have a weighted average exercise price of $9.21 and expire seven years from the grant date. Compensation expense for the stock options and units that were not immediately vested is recognized over the vesting period.
During fiscal 2014, the Company granted 340,000 stock options to purchase shares of the Company's common stock. If certain stock price targets are not met on or prior to July 3, 2017, these options will expire. The closing price for the Company's stock must be no less than certain market targets for ten consecutive trading days for the stock options to be exercisable. The stock options have a weighted average exercise price of $12.59 and expire seven years from the grant date. In addition, the Company granted 15,000 shares of the Company's common stock as restricted stock awards. The weighted average fair value for these shares at the grant date was $9.24. Compensation expense was recognized on the grant date since the shares vested immediately.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








The following table summarizes transactions involving outstanding stock options and non-vested restricted stock and restricted stock unit awards (stock awards) under the 2006 plan:
 Stock Options Restricted Stock
2006 Plan
Number of
shares
 
Weighted
average
exercise
price
 
Weighted
average
contractual
life
 
Aggregate
Intrinsic
Value
 
Number of
shares
 
Weighted
average
grant date
fair value
     (in years) (in thousands)    
Outstanding - November 3, 2013484,150
 $6.50
 5.42
 $1,041
 73,334
 $7.61
Granted340,000
 $12.59
 
 
 15,000
 $9.24
Expired(34,600) $6.39
 
 
 
 
Forfeited(25,400) $6.39
 
 
 
 
Vested
 
 
 
 (65,000) $7.97
Outstanding - November 2, 2014764,150
 $9.22
 5.43
 $776
 23,334
 $7.68
Granted393,528
 $9.21
 
 
 170,979
 $9.32
Expired
 
 
 
 
 
Forfeited(94,000) $12.49
 
 
 
 
Vested
 
 
 
 (144,154) $9.11
Exercised(83,264) $6.39
 
 
    
Outstanding - November 1, 2015980,414
 $9.14
 5.31
 $727
 50,159
 $9.17
Granted189,897
 $7.18
 
 
 38,314
 $7.18
Exercised(11,682) $6.39
 
 
 

 

Forfeited(216,000) $8.34
 
 
 
 
Vested
 
 
 
 (44,692) $9.24
Outstanding - October 30, 2016942,629
 $8.97
 6.91
 $1
 43,781
 $7.35
Unvested at October 30, 2016214,555
 $7.34
 9.37
 $1
 43,781
 $7.35
Vested and unexercisable at October 30, 201685,000
 14.00
 4.67
 
 
  
Exercisable at October 30, 2016643,074
 $8.84
 6.38
 $
 
 

2015 and 2006 Incentive Stock Planstrends.

Determining Fair Value - Stock Options

The fair value of the option grants under both plans werewas estimated using the Black-Scholes option-pricing and Monte Carlo Simulation modelsmodel, which requires estimates of key assumptions based on both historical information and management judgment regarding market factors and trends.

Expected volatility - We developed the expected volatility by using the historical volatilityvolatilities of the Company's stockCompany for a period equal to the expected life of the option.

Expected term - We derived our expected term assumption based on the simplified method due to a lack of historical exercise data, which results in an expected term based on the midpoint between the graded vesting dates and contractual term of an option.

Risk-free interest rate - The rates are based on the average yield of a U.S. Treasury bond, whosewith a term that was consistent with the expected life of the stock options.

Expected dividend yield - We have not paid and do not anticipate paying cash dividends on our shares of common stock; therefore, the expected dividend yield was assumed to be zero.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018











The Company estimated the fair value of each stock option grant using the Black-Scholes option-pricing model and Monte Carlo simulation when applicable. The weighted average assumptions used to estimate the fair value of stock options for the respective fiscal years were as follows:
Fiscal Year Ended
October 30,
2016
 
November 1,
2015
 November 2,
2014
October 28,
2018
 October 29,
2017
Weighted-average fair value of stock option granted$2.41 $2.97 $3.21$1.75 $1.83
Expected volatility40.0% 40.0% 48.0%40.0% 40.0%
Expected term (in years)6.00 4.67 7.006.00 6.00
Risk-free interest rate1.32% 1.53% 2.25%2.73% 1.89%
Expected dividend yield0.0% 0.0% 0.0%0.0% 0.0%

The grants vest in equal annual tranches over three years, provided the employees remain employed on each of those vesting dates. Compensation expense for the stock options is recognized over the vesting period. The stock options expire 10 years from the initial grant date and have a weighted average exercise price of $4.10 and $4.46 for fiscal 2018 and 2017, respectively.
The following table summarizes the transactions related to stock options:
Stock Options
Number of
shares
 
Weighted
average
exercise price
 
Weighted average
contractual life
(in years)
 
Aggregate
Intrinsic
Value
(in thousands)
 
Outstanding - October 30, 20161,921,035
 $7.70
 8.23
 $242
 
Granted851,488
 $4.46
 
 $
 
Exercised(300) $6.39
 
 $
 
Forfeited(272,301) $10.24
 
 $
 
Outstanding - October 29, 20172,499,922
 $6.32
 8.20
 $6,051
 
Granted133,181
 $4.10
 
 $
 
Forfeited(1,033,063) $7.16
 
 $
 
Outstanding - October 28, 20181,600,040
 $5.25
 7.27
 $3,126
 
Unvested at October 28, 2018769,027
 $
 
 $780
 
Exercisable at October 28, 2018831,013
 $6.46
 6.08
 $2,346
 

Restricted Stock Awards
The Company granted 491,138 and 248,915 RSUs in fiscal 2018 and 2017, respectively. The total fair value at the grant date of these RSUs was $1.6 million in fiscal 2018 and $2.7 million in fiscal 2017. For RSUs granted in the current and prior fiscal years that are classified as equity awards, the grant date fair value is measured using the closing stock price on the grant date. There are 462,683 RSUs granted in fiscal 2018 that are classified as liability-based awards. For those awards classified as a liability, the grant date fair values were determined through a Monte Carlo simulation using the following assumptions: the closing stock price on the grant date of June 14, 2018, an expected volatility of 58.3%, a risk-free interest rate of 2.67% and an expected term of three years. These liability awards are classified at fair value and re-measured periodically based on the effect that the market condition has on these awards. The liability and corresponding expense are adjusted accordingly until the awards are settled in either cash or stock at the Company’s election, with any stock settlement being subject to the Company having a sufficient number of shares available under its equity incentive plan to satisfy such awards. Any RSUs settled in cash will be capped at two times the Company’s closing stock price on the grant date, multiplied by the number of RSUs vesting.
All of the grants vest in equal annual tranches over three years, provided the employees remain employed on each of those vesting dates. The stock compensation cost is recognized over the related service periods.

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










The following table summarizes the activity related to the restricted stock awards:
Restricted Stock Awards
Number of
shares
 
Weighted
average
grant date
fair value
Outstanding - October 30, 2016229,733
 $6.31
Granted248,915
 $4.43
Forfeited(23,288) $6.68
Deferred36,885
 $4.35
Vested(153,279) $5.57
Outstanding - October 29, 2017338,966
��$5.20
Granted491,138
 $3.23
Forfeited(40,769) $4.62
Vested(206,504) $5.33
Outstanding - October 28, 2018582,831
 $3.53

Performance Share Units
The Company granted 276,396 PSUs in fiscal 2018. The total fair value at the grant date of these PSUs in fiscal 2018 was approximately $0.9 million. These awards are classified as a liability at fair value and re-measured periodically based on the effect that the market condition has on these awards. The liability and corresponding expense are adjusted accordingly until the awards are settled. The grant date fair values were determined through a Monte Carlo simulation using the following assumptions: the closing stock price on the grant date of June 14, 2018, an expected volatility of 58.3%, a risk-free interest rate of 2.67% and an expected term of three years.
Vesting of the PSUs is dependent on the achievement of target stock prices at the end of each of the one-year, two-year and three-year performance periods. The target stock price will be based on the average stock price of the last 20 trading days of the applicable measurement period. The PSUs will be eligible to vest in three equal tranches at the end of each performance period subject to meeting the target stock price goals, including a minimum threshold which must be reached for any vesting to occur and also subject to the employee’s continued employment with the Company on each of the vesting dates. The payout percentages can range from 0% to 200%. The stock compensation cost is recognized over the related service or performance periods.
Upon vesting, the PSUs may be settled in either cash or stock at the Company’s election, with any stock settlement being subject to the Company having a sufficient number of shares available under its equity incentive plan to satisfy such awards. Any PSUs settled in cash will be capped at two times the Company’s closing stock price on the grant date, multiplied by the number of PSUs vesting.
The following table summarizes the activity related to the performance share units:
Performance Share UnitsNumber of units 
Weighted average
grant date fair value
Outstanding - October 29, 2017
 $
Granted276,396
 $3.38
Outstanding - October 28, 2018276,396
 $3.38


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 28, 2018










Phantom Units
In fiscal 2017, the Company granted 71,311 phantom units in the form of cash-settled RSUs to certain senior management level employees. The total fair value at the grant date was approximately $0.3 million with a weighted average fair value per unit was $4.35. The units vest in equal annual tranches over three years provided the employees remain employed on each of those vesting dates. Compensation expense is recognized over the vesting period. These awards are classified as a liability and re-measured at the end of each reporting period based on the change in fair value of one share of the Company’s common stock. The liability and corresponding expense are adjusted accordingly until the awards are settled.

The following table summarizes the activity related to the phantom units:
Phantom UnitsNumber of units
Outstanding - October 30, 2016
Granted71,311
Forfeited(29,507)
Outstanding - October 29, 201741,804
Forfeited(18,307)
Vested(9,836)
Outstanding - October 28, 201813,661

Share-based compensation expense was recognized in Selling, administrative and other operating costs in the Company’s Consolidated Statements of Operations as follows (in thousands):
Year Ended
October 30,
2016
 November 1,
2015
 November 2,
2014
Year Ended
     October 28,
2018
 October 29,
2017
Selling, administrative and other operating costs$1,828
 $2,906
 $1,198
$1,760
 $2,755
Total$1,828
 $2,906
 $1,198
$1,760
 $2,755
As of October 30, 2016,28, 2018, total unrecognized compensation expense of $3.3$2.4 million related to PSUs, stock options, RSUs and RSU's from these grantsphantom units will be recognized over the remaining weighted average vesting period of 2.42.6 years, of which $2.1$1.6 million, $1.0$0.6 million, and $0.2 million is expected to be recognized in fiscal 2017, 20182019, 2020 and 2019,2021, respectively.


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










NOTE 16: Earnings (Loss) Per Share

Basic and diluted net lossincome (loss) per share is calculated as follows (in thousands, except per share amounts):
Year EndedYear Ended
October 30, 2016 November 1,
2015
 November 2,
2014
October 28, 2018 October 29, 2017
Numerator        
Loss from continuing operations$(14,570) $(19,786) $(3,387)
Income (loss) from continuing operations$(32,685) $28,825
Loss from discontinued operations, net of income taxes
 (4,834) (15,601)
 (1,693)
Net loss$(14,570) $(24,620) $(18,988)
Net income (loss)$(32,685) $27,132
        
Denominator        
Basic weighted average number of shares20,831
 20,816
 20,863
21,051
 20,942
Dilutive weighted average number of shares20,831
 20,816
 20,863
21,051
 21,017
        
Per Share Data:        
Basic:        
Loss from continuing operations$(0.70) $(0.95) $(0.16)
Income (loss) from continuing operations$(1.55) $1.38
Loss from discontinued operations, net of income taxes
 (0.23) (0.75)
 (0.08)
Net loss$(0.70) $(1.18) $(0.91)
Net income (loss)$(1.55) $1.30
        
Diluted:        
Loss from continuing operations$(0.70) $(0.95) $(0.16)
Income (loss) from continuing operations$(1.55) $1.37
Loss from discontinued operations, net of income taxes
 (0.23) (0.75)
 (0.08)
Net loss$(0.70) $(1.18) $(0.91)
Net income (loss)$(1.55) $1.29

Options to purchase 1,921,036, 980,4141,600,040 and 764,1502,499,922 shares of the Company’s common stock were outstanding at October 30, 2016, November 1, 201528, 2018 and November 2, 2014,October 29, 2017, respectively. Additionally, there were 229,735, 50,159545,948 and 15,000 restricted shares338,968 unvested RSUs outstanding at October 30, 2016, November 1, 201528, 2018 and November 2, 2014, respectively. October 29, 2017, respectively, and 276,396 unvested PSUs outstanding at October 28, 2018.

The fiscal 2018 diluted earnings per share did not include the effect of potentially dilutive outstanding shares comprised of 97,719 RSUs, 1,600,040 of stock options and 276,936 PSUs because the effect would have been anti-dilutive. For the year ended October 29, 2017, potentially dilutive shares comprising of 51,598 RSUs and 23,550 stock options were not included in the computation of diluted lossearnings per share. The fiscal 2017 diluted earnings per share in fiscal 2016, 2015did not include the effect of potentially dilutive outstanding shares comprised of 222,634 RSUs and 20142,332,073 of stock options because the effect of their inclusion would have been anti-dilutive as a result of the Company’s net loss position in those fiscal years.

NOTE 17: Related Party Transactions
During fiscal 2015 and 2014, the law firm of which Lloyd Frank, a former member of the Company’s Board of Directors (until May 2015) is counsel, rendered services to the Company in the amount of $1.1 million and $1.2 million, respectively. During fiscal 2015 and 2014, the Company paid $0.1 million and $0.1 million, respectively, to Michael Shaw, Ph.D., son of Jerry Shaw, Executive Officer, and brother of Steven Shaw, the Company’s former Chief Executive Officer and Director, for services rendered to the Company. In addition, during fiscal 2015 the Company paid $0.1 million in connection with a settlement agreement dated March 30, 2015 with Glacier Peak Capital LLC and certain of its affiliates, an investment firm of which the President and Senior Portfolio Manager, John C. Rudolf, serves on the Company's Board of Directors..

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018











NOTE 18:17: Commitments and Contingencies
(a)Leases

The future minimum rental commitments as of October 30, 201628, 2018 for all non-cancelable operating leases were as follows (in thousands):
Fiscal year:Amount
Amount
2017$17,309
201814,178
201911,187
$12,180
20208,844
9,871
20216,158
7,476
20225,888
20235,364
Thereafter41,136
32,531
Total minimum payments required (a)$73,310
(a) - Minimum payments have not been reduced by minimum sublease rentals of $6.2 million, or approximately $0.7 million annually, due in the future under noncancelable subleases.
Many of the leases also require the Company to pay and contribute to property taxes, insurance and ordinary repairs and maintenance. The lease agreements, which expire at various dates through 2031, may be subject in some cases to renewal options, early termination options or escalation clauses.
Rent expense for all operating leases in fiscal 2016, 20152018 and 20142017 were $18.0 million, $15.6$16.3 million and $16.2$18.5 million, respectively.
(b)Legal Proceedings
The Company is involved in various claims and legal actions arising in the ordinary course of business. The Company’s loss contingencies not discussed elsewhere consist primarily of claims and legal actions arising in the normal course of business related to contingent worker employment matters in the staffing services business. These matters are at varying stages of investigation, arbitration or adjudication. The Company has accrued for losses on individual matters that are both probable and reasonably estimable.
Estimates are based on currently available information and assumptions. Significant judgment is required in both the determination of probability and the determination of whether a matter is reasonably estimable. The Company’s estimates may change and actual expenses could differ in the future as additional information becomes available.

(c)    Other Matters

Certain qualification failures related to nondiscrimination testing for the Company’s 401(k) plans consisting of the (1) Volt Technical Services Savings Plan and the (2) Volt Information Sciences, Inc. Savings Plan occurred during plan years prior to 2016. The Company currently estimates that it will need to contribute approximately $0.9 million to the plan to correct the failures. The Company does not expect to contribute any amounts to the plan to correct the failures until the Company has obtained the approval of the Internal Revenue Service regarding the method for curing the failures and the amount of the contribution.

NOTE 19:18: Subsequent Events

InOn November 7, 2018, Linda Perneau, interim President and Chief Executive Officer of the Company, was appointed President and Chief Executive Officer of the Company. Ms. Perneau was also appointed by the Board of Directors to serve as a director of the Company.

On November 8, 2018, the Company issued a press release stating that its Board of Directors had ended its previously announced review of strategic alternatives. 

On January 2017,4, 2019, the Company amended the DZ Financing Program with PNCProgram. Key changes to the amendment were to: (1) extend the termination date from January 31, 2017term of the program to January 31, 2018. The amendment also decreases the requirement 25, 2021; (2) revise an existing financial covenant to maintain Tangible Net Worth (as defined


under the minimum global liquidityDZ Financing Program) of at least $30.0 million through fiscal 2019, which will revert back to $40.0 million in 2020; (3) revise an existing covenant to $20.0 million,maintain positive net income in any fiscal year ending after 2019; and (4) increase the eligibility threshold for obligors with payment terms in excess of 60 days from 2.5% to 10.0%, which increases to $25.0 million atwill add flexibility and borrowing capacity for the earlier of the sale of Maintech or receipt of our IRS refund, and then to $35.0 million after any time at which we pay a dividend or repurchase shares of our stock. The amendment includes a performance covenant requiring a minimum Earnings Before Interest and Taxes (“EBIT”) which is measured quarterly. The amendment also reduces the unbilled receivables eligibility from 15% to 10%, permits a $5.0 million basket for supply chain finance receivables. The amendment also prohibits distributions until both Maintech is sold and the IRS refund is received. When these two transactions occur, up to $0.5 million in distributions can be made per fiscal quarter provided that liquidity is at least $40.0 million after the distribution.Company. All other material terms and conditions remain substantially unchanged, including interest rates.unchanged.

NOTE 20:19: Segment Disclosures

The Company’s strategic reorganization during fiscal 2016 and 2015 includedWe report our segment data in accordance with the exitprovisions of non-core operations and significant changes in the management structure. The Company changed its operating and reportable segments during the fourth quarter of fiscal 2016 in connection with its new business strategies,ASC 280, Segment Reporting, aligning with the way the Company evaluates its business performance and manages its operations.

During the fourth quarter of fiscal 2018, in accordance with ASC 280, the Company determined that its North American Managed Service Program (“MSP”) meets the criteria to be presented as a reportable segment. To provide period over period comparability, the Company has recast the prior period North American MSP segment data to conform to the current presentation in the prior period. This change did not have any impact on the consolidated financial results for any period presented. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) Technology Outsourcing Services and Solutions.North American MSP. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other. Accordingly, all prior periods have been recast to reflect the

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 2016








The Company sold the quality assurance business from within the Technology Outsourcing Services and Solutions segment on October 27, 2017, leaving the Company's call center services as the remaining activity within that segment. The Company has renamed the operating segment Volt Customer Care Solutions and its results are now reported as part of the Corporate and Other category, as it does not meet the criteria for a reportable segment under ASC 280. To provide period over period comparability, the Company has recast the prior period Technology Outsourcing Services and Solutions segment data to conform to the current segment presentation. Thepresentation within the Corporate and Other category in the prior period. This change in reportable segments did not have any impact on previously reportedthe consolidated financial results.results for any period presented. In addition, Corporate and Other also included our previously owned Maintech, Incorporated (“Maintech”) business in the first six months of fiscal 2017.

Segment operating income (loss) is comprised of segment net revenuesrevenue less cost of services, selling, administrative and other operating costs, settlement and impairment charges and restructuring and severance costs. The Company allocates to the segments all operating costs except for costs not directly relatingrelated to ourthe operating activities such as corporate-wide general and administrative costs and fees related to restatement, investigations and remediation.costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and they are not used by management to measure segment performance.

Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):
Year Ended October 30, 2016Year Ended October 28, 2018
Total North American Staffing  International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2)Total North American Staffing  International Staffing 
North American
MSP
 Corporate and Other (1) Eliminations (2)
Net revenue$1,334,747
 $1,047,888
 $131,496
 $106,585
 $114,772
 $(65,994)$1,039,170
 $860,544
 $117,351
 $29,986
 $35,228
 $(3,939)
Cost of services1,132,253
 901,025
 112,035
 87,731
 97,456
 (65,994)885,492
 735,050
 98,640
 22,637
 33,104
 (3,939)
Gross margin202,494
 146,863
 19,461
 18,854
 17,316
 
153,678
 125,494
 18,711
 7,349
 2,124
 


          

          
Selling, administrative and other operating costs203,930
 122,576
 16,402
 13,029
 51,923
 
173,337
 112,459
 15,986
 5,571
 39,321
 
Restructuring and severance costs5,752
 1,117
 702
 327
 3,606
 
8,242
 932
 328
 145
 6,837
 
Gain on sale of building(1,663) 
 
 
 (1,663) 
Impairment charges364
 
 
 
 364
 
Settlement and impairment charges506
 
 
 
 506
 
Operating income (loss)(5,889) 23,170
 2,357
 5,498
 (36,914) 
(28,407) 12,103
 2,397
 1,633
 (44,540) 
Other income (expense), net(6,506)          (3,320)          
Income tax provision2,175
          958
          
Net loss from continuing operations(14,570)          
Loss from discontinued operations, net of income taxes
          
Net loss$(14,570)          $(32,685)          


 Year Ended November 1, 2015
 Total North American Staffing  International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2)
Net revenue$1,496,897
 $1,127,284
 $147,649
 $135,886
 $168,422
 $(82,344)
Cost of services1,268,363
 974,859
 127,699
 108,309
 139,840
 (82,344)
Gross margin228,534
 152,425
 19,950
 27,577
 28,582
 
 

          
Selling, administrative and other operating costs231,033
 131,277
 18,990
 15,545
 65,221
 
Restructuring and severance costs3,635
 705
 357
 
 2,573
 
Impairment charges6,626
 1,900
 
 
 4,726
 
Operating income (loss)(12,760) 18,543
 603
 12,032
 (43,938) 
Other income (expense), net(2,380)          
Income tax provision4,646
          
Net loss from continuing operations(19,786)          
Loss from discontinued operations, net of income taxes(4,834)          
Net loss$(24,620)          


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










Year Ended November 2, 2014Year Ended October 29, 2017
Total North American Staffing  International Staffing Technology Outsourcing Services and Solutions Corporate and Other (1) Eliminations (2)Total North American Staffing  International Staffing North American MSP Corporate and Other (1) Eliminations (2)
Net revenue$1,710,028
 $1,284,314
 $158,266
 $146,547
 $208,820
 $(87,919)$1,194,436
 $919,260
 $119,762
 $36,783
 $125,089
 $(6,458)
Cost of services1,450,448
 1,106,921
 135,875
 121,168
 174,403
 (87,919)1,007,041
 782,405
 101,064
 29,309
 100,721
 (6,458)
Gross margin259,580
 177,393
 22,391
 25,379
 34,417
 
187,395
 136,855
 18,698
 7,474
 24,368
 


          

          
Selling, administrative and other operating costs249,026
 140,698
 21,281
 16,056
 70,991
 
197,130
 119,320
 15,836
 4,861
 57,113
 
Restructuring and severance costs2,507
 730
 
   1,777
 
1,379
 382
 14
 
 983
 
Restatement, investigations and remediation3,261
 
 
 
 3,261
 
Operating income (loss)4,786
 35,965
 1,110
 9,323
 (41,612) 
Gain from divestitures(51,971) 
 
 
 (51,971) 
Settlement and impairment charges1,694
 
 
 
 1,694
 
Operating income39,163
 17,153
 2,848
 2,613
 16,549
 
Other income (expense), net(2,947)          (6,950)          
Income tax provision5,226
          3,388
          
Net loss from continuing operations(3,387)          
Net income from continuing operations28,825
          
Loss from discontinued operations, net of income taxes(15,601)          (1,693)          
Net loss$(18,988)          
Net income$27,132
          

(1) Revenues are primarily derived from managed service programs andVolt Customer Care Solutions. In addition, fiscal 2017 included our previously owned quality assurance business as well as our information technology infrastructure services.services through the date of sale of Maintech in March 2017.
(2) The majority of intersegment sales results from North American Staffing providing resources to Technology Outsourcing ServicesVolt Customer Care Solutions and Solutions. our previously owned quality assurance business.


Assets of the Company by reportable operating segment are summarized in the following table (in thousands):
October 30,
2016
 November 1,
2015
October 28,
2018
 October 29,
2017
Assets:      
North American Staffing$135,620
 $143,022
$121,510
 $128,695
International Staffing36,279
 44,162
27,765
 36,773
Technology Outsourcing Services and Solutions34,038
 31,626
North American MSP20,194
 28,296
Corporate & Other92,948
 85,073
67,227
 91,045
Total segments298,885
 303,883
Held for sale17,580
 22,943
Total Assets$316,465
 $326,826
$236,696
 $284,809

Sales to external customers and long-lived assets of the Company by geographic area are as follows (in thousands):
Year EndedYear Ended
October 30, 2016 November 1,
2015
 November 2,
2014
October 28,
2018
 October 29,
2017
Net Revenue:        
Domestic$1,148,254
 $1,273,971
 $1,489,334
$916,561
 $1,036,567
International, principally Europe186,493
 222,926
 220,694
122,609
 157,869
Total Net Revenue$1,334,747
 $1,496,897
 $1,710,028
$1,039,170
 $1,194,436
October 30,
2016
 November 1,
2015
October 28,
2018
 October 29,
2017
Long-Lived Assets:      
Domestic$27,113
 $21,335
$23,274
 $27,777
International3,020
 2,760
1,118
 1,344
Total Long-Lived Assets$30,133
 $24,095
$24,392
 $29,121

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018











Capital expenditures and depreciation and amortization by the Company’s operating segments are as follows (in thousands):
Year EndedYear Ended
October 30,
2016
 November 1,
2015
 November 2,
2014
October 28,
2018
 October 29,
2017
Capital Expenditures:        
North American Staffing$480
 $422
 $287
$340
 $279
International Staffing893
 324
 308
207
 144
Technology Outsourcing Services and Solutions1,339
 2,265
 641
North American MSP28
 7
Corporate & Other14,838
 5,541
 4,031
2,990
 8,882
Total Capital Expenditures$17,550
 $8,552
 $5,267
$3,565
 $9,312
        
Depreciation and Amortization:        
North American Staffing$517
 $619
 $1,148
$464
 $543
International Staffing345
 332
 329
359
 374
Technology Outsourcing Services and Solutions1,728
 1,172
 1,761
North American MSP9
 7
Corporate & Other3,379
 4,688
 6,085
6,377
 7,101
Total Depreciation and Amortization$5,969
 $6,811
 $9,323
$7,209
 $8,025
 

VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










NOTE 21:20: Quarterly Financial Information (unaudited)
The following tables present certain unaudited consolidated quarterly financial information for each quarter in the fiscal years ended October 30, 201628, 2018 and November 1, 2015.

The following table presents selected Consolidated Statements of Operations data for each quarter for the fiscal year ended October 30, 201629, 2017 (in thousands, except per share amounts):
Three Months Ended Year EndedThree Months Ended
January 31,
2016
 May 1,
2016
 July 31,
2016
 October 30,
2016
 October 30,
2016
January 28, 2018 April 29, 2018 July 29, 2018 October 28, 2018
(unaudited) (unaudited) (unaudited) (unaudited)  (unaudited) (unaudited) (unaudited) (unaudited)
                
NET REVENUE$326,968
 $335,576
 $330,625
 $341,578
 $1,334,747
$253,338
 $263,219
 $257,808
 $264,805
Cost of services281,400
 284,104
 282,098
 284,651
 1,132,253
217,329
 225,918
 221,448
 220,797
GROSS MARGIN45,568
 51,472
 48,527
 56,927
 202,494
36,009
 37,301
 36,360
 44,008
EXPENSES         
       
Selling, administrative and other operating costs52,623
 51,128
 49,543
 50,636
 203,930
46,938
 42,916
 42,222
 41,261
Restructuring and severance costs2,761
 840
 970
 1,181
 5,752
518
 104
 3,108
 4,512
Impairment charges
 
 
 364
 364

 155
 
 351
Gain on sale of building
 (1,663) 
 
 (1,663)
TOTAL EXPENSES55,384
 50,305
 50,513
 52,181
 208,383
OPERATING INCOME (LOSS)(9,816) 1,167
 (1,986) 4,746
 (5,889)
OTHER INCOME (EXPENSE)         
OPERATING LOSS(11,447) (5,874) (8,970) (2,116)
       
Interest income74
 37
 18
 17
 146
22
 47
 50
 54
Interest expense(732) (899) (844) (830) (3,305)(804) (678) (602) (681)
Foreign exchange gain (loss), net344
 (579) (1,003) (565) (1,803)703
 (497) (294) 491
Other income (expense), net(279) (420) (402) (443) (1,544)(528) (55) (296) (252)
INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE INCOME TAXES(10,409) (694) (4,217) 2,925
 (12,395)
Income tax provision553
 1,091
 393
 138
 2,175
INCOME (LOSS) FROM CONTINUING OPERATIONS, NET OF INCOME TAXES(10,962) (1,785) (4,610) 2,787
 (14,570)
DISCONTINUED OPERATIONS         
Loss from discontinued operations, net of income taxes
 
 
 
 
NET INCOME (LOSS)$(10,962) $(1,785) $(4,610) $2,787
 $(14,570)
LOSS BEFORE INCOME TAXES(12,054) (7,057) (10,112) (2,504)
Income tax provision (benefit)(1,360) 630
 1,306
 382
NET LOSS$(10,694) $(7,687) $(11,418) $(2,886)
       
PER SHARE DATA:  
             
Basic:                
Loss from continuing operations$(0.53) $(0.09) $(0.22) $0.13
 $(0.70)$(0.51) $(0.37) $(0.54) $(0.14)
Loss from discontinued operations
 
 
 
 
Net loss$(0.53) $(0.09) $(0.22) $0.13
 $(0.70)
Weighted average number of shares20,813
 20,814
 20,846
 20,852
 20,831
21,029
 21,032
 21,071
 21,072
       
Diluted:                
Loss from continuing operations$(0.53) $(0.09) $(0.22) $0.13
 $(0.70)$(0.51) $(0.37) $(0.54) $(0.14)
Loss from discontinued operations
 
 
 
 
Net loss$(0.53) $(0.09) $(0.22) $0.13
 $(0.70)
Weighted average number of shares20,813
 20,814
 20,846
 21,762
 20,831
21,029
 21,032
 21,071
 21,072


VOLT INFORMATION SCIENCES, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
As of October 30, 201628, 2018










The following table presents selected Consolidated Statements of Operations data for each quarter for the fiscal year ended November 1, 2015 (in thousands, except per share amounts):
 Three Months Ended Year Ended
 February 1,
2015
 May 3,
2015
 August 2,
2015
 November 1,
2015
 November 1,
2015
 (unaudited) (unaudited) (unaudited) (unaudited)  

         
NET REVENUE$383,066
 $385,189
 $364,668
 $363,974
 $1,496,897
Cost of services330,024
 324,673
 307,866
 305,800
 1,268,363
GROSS MARGIN53,042
 60,516
 56,802
 58,174
 228,534
EXPENSES         
   Selling, administrative and other operating costs59,389
 58,985
 57,409
 55,250
 231,033
   Restructuring and severance costs975
 251
 1,867
 542
 3,635
   Impairment charges
 5,374
 580
 672
 6,626
TOTAL EXPENSES60,364
 64,610
 59,856
 56,464
 241,294
OPERATING INCOME (LOSS)(7,322) (4,094) (3,054) 1,710
 (12,760)
OTHER INCOME (EXPENSE)         
Interest income62
 261
 175
 74
 572
Interest expense(696) (991) (746) (811) (3,244)
Foreign exchange gain (loss), net437
 (1,600) 1,010
 (96) (249)
Other income (expense), net98
 43
 (178) 578
 541
INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE INCOME TAXES(7,421) (6,381) (2,793) 1,455
 (15,140)
Income tax provision1,379
 532
 1,351
 1,384
 4,646
INCOME (LOSS) FROM CONTINUING OPERATIONS, NET OF INCOME TAXES(8,800) (6,913) (4,144) 71
 (19,786)
DISCONTINUED OPERATIONS         
Loss from discontinued operations, net of income taxes(4,519) 
 
 (315) (4,834)
NET LOSS$(13,319) $(6,913) $(4,144) $(244) $(24,620)
PER SHARE DATA:         
Basic:         
Loss from continuing operations$(0.42) $(0.33) $(0.20) $
 $(0.95)
Loss from discontinued operations(0.22) 
 
 (0.01) (0.23)
Net loss$(0.64) $(0.33) $(0.20) $(0.01) $(1.18)
Weighted average number of shares20,930
 20,793
 20,741
 20,799
 20,816
Diluted:         
Loss from continuing operations$(0.42) $(0.33) $(0.20) $
 $(0.95)
Loss from discontinued operations(0.22) 
 
 (0.01) (0.23)
Net loss$(0.64) $(0.33) $(0.20) $(0.01) $(1.18)
Weighted average number of shares20,930
 20,793
 20,741
 20,930
 20,816
 Three Months Ended
 
January 29,
2017
 
April 30,
2017
 
July 30,
2017
 
October 29,
2017
 (unaudited) (unaudited) (unaudited) (unaudited)
        
NET REVENUE$313,024
 $303,005
 $289,924
 $288,483
Cost of services266,134
 255,886
 244,205
 240,816
GROSS MARGIN46,890
 47,119
 45,719
 47,667
        
Selling, administrative and other operating costs48,890
 51,171
 46,931
 50,138
Restructuring and severance costs624
 199
 249
 307
Gain from divestitures
 (3,938) 
 (48,033)
Settlement and impairment charges
 290
 
 1,404
OPERATING INCOME (LOSS)(2,624) (603) (1,461) 43,851
        
Interest income31
 8
 1
 (1)
Interest expense(889) (899) (977) (1,025)
Foreign exchange gain (loss), net127
 184
 (1,730) (218)
Other income (expense), net(599) (311) (277) (375)
INCOME (LOSS) FROM CONTINUING OPERATIONS BEFORE INCOME TAXES(3,954) (1,621) (4,444) 42,232
Income tax provision (benefit)623
 (767) 1,074
 2,458
INCOME (LOSS) FROM CONTINUING OPERATIONS(4,577) (854) (5,518) 39,774
Loss from discontinued operations, net of income taxes
 
 
 (1,693)
NET INCOME (LOSS)$(4,577) $(854) $(5,518) $38,081
        
PER SHARE DATA:       
Basic:       
Income (loss) from continuing operations$(0.22) $(0.04) $(0.26) $1.90
Loss from discontinued operations
 
 
 (0.08)
Net income (loss)$(0.22) $(0.04) $(0.26) $1.82
Weighted average number of shares20,918
 20,921
 20,963
 20,967
        
Diluted:       
Income (loss) from continuing operations$(0.22) $(0.04) $(0.26) $1.90
Loss from discontinued operations
 
 
 (0.08)
Net income (loss)$(0.22) $(0.04) $(0.26) $1.82
Weighted average number of shares20,918
 20,921
 20,963
 20,982


F-37