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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20212023

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
    
Commission File Number 001-08604
teama31.jpg
TEAM, INC.
(Exact Name of Registrant as Specified in Its Charter)
Delaware 74-1765729
(State or Other Jurisdiction of
Incorporation or Organization)
 (I.R.S. Employer
Identification No.)
13131 Dairy Ashford, Suite 600, Sugar Land, Texas 77478
(Address of Principal Executive Offices) (Zip Code)
(281) 331-6154
(Registrant’s Telephone Number, Including Area Code)
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common Stock, $0.30 par valueTISINew York Stock Exchange
Preferred Stock Purchase RightsN/ANew York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  ¨    No  þ
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes  ¨    No  þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  þ    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer 
    ¨
  Accelerated Filer 
    þ
Non-accelerated filer 
    ¨þ
  Smaller reporting company 
    þ
Emerging growth company 
    
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements. ¨
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to § 240.10D-1(b). ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No  þ
The aggregate market value of the voting stock held by non-affiliates on June 30, 20212023 was approximately $146$23.7 million, determined using the closing price of shares of common stock on the New York Stock Exchange on that date of $6.70.$8.30.
For purposes for the foregoing calculation only, all directors, executive officers, the Team, Inc. Salary Deferral Plan and Trust and known 10% or greater beneficial owners have been deemed affiliates.
The Registrant had 43,124,3624,415,201 shares of common stock, par value $0.30, outstanding as of March 11, 2022.5, 2024.
Documents Incorporated by Reference
Portions of our Definitive Proxy Statement for the 20222024 Annual Meeting of StockholdersShareholders are incorporated by reference into Part III of this report.


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ANNUAL REPORT ON FORM 10-K INDEX
ITEM 1.
ITEM 1A.

ITEM 1B.
ITEM 1C.
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ITEM 9B.
ITEM 9C.
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Certain items required in Part III of this Annual Report on Form 10-K can be found in our 20222024 Proxy Statement and are incorporated herein by reference. A copy of the 20222024 Proxy Statement will be provided, without charge, to any person who receives a copy of this Annual Report on Form 10-K and submits a written request to Team, Inc., Attn: Corporate Secretary, 13131 Dairy Ashford, Suite 600, Sugar Land, Texas 77478.
PART I
CAUTIONARY STATEMENT FOR THE PURPOSE OF
SAFE HARBOR PROVISIONS OF THE
PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
This report includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). In addition, other written or oral statements that constitute forward-looking statements may be made by us or on our behalf in other materials we release to the public including all statements, other than statements of historical facts, included or incorporated by reference in this Annual Report on Form 10-K, that address activities, events or developments which we expect or anticipate will or may occur in the future. You can generally identify our forward-looking statements by the words “anticipate,” “believe,” “expect,” “plan,” “intend,” “estimate,” “project,” “projection,” “predict,” “budget,” “forecast,” “goal,” “guidance,” “target,” “will,” “could,” “should,” “may” and similar expressions.
We based our forward-looking statements on our reasonable beliefs and assumptions, and our current expectations, estimates and projections about ourselves and our industry. We caution that these statements are not guarantees of future performance and involve risks, uncertainties and assumptions about events and circumstances that we cannot predict. In addition, we based many of these forward-looking statements on assumptions about future events that may prove to be inaccurate. New risk factors emerge from time to time and it is not possible for us to predict all such risk factors, nor can we assess the impact of all such risk factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Accordingly, forward-looking statements cannot be relied upon as a guarantee of future results and involve a number of risks and uncertainties that could cause actual results to differ materially from those projected in the statements, including, but not limited to the statements under “Risk Factors” included in Part I, Item 1A of this Annual Report on Form 10-K. We undertake no obligation to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by law.
There are a number of risks and uncertainties that could cause our actual results to differ materially from the forward-looking statements contained in this report. Such risks, uncertainties and other important factors include, among others, risks related to:

our ability to continue as a going concern;generate sufficient cash from operations, access our 2022 ABL Credit Facility (defined below) or amounts available under our Delayed Draw Term Loan (defined below) to support our operations, or maintain our compliance with covenants under our debt arrangements including our 2022 ABL Credit Agreement (defined below) and A&R Term Loan Credit Agreement (defined below);
our ability to manage inflationary pressures in our operating costs;
the impact to our business, financial condition, results of operations and cash flows due to negative market conditions, including from the impact of the COVID-19 pandemic,domestic and global inflationary pressures, future economic uncertainties, and impacts from epidemics and pandemics, particularly in industries in which we are heavily dependent;
delays in the commencement of major projects, whether due to the COVID-19 pandemic or other factors;projects;
our business may be affected by seasonal and other variations, includingsuch as severe weather conditions (including conditions influenced by climate change) and the nature of our clients’ industry;
our ability to expand into new markets (including low carbon energy transition) and attract clients in new industries may be limited due to our competition’s breadth of service offerings and intellectual property;
we haveour significant debt and high leverage which could have a negative impact on our financing options, liquidity position and ability to manage increases in interest rates;
our ability to access capital and liquidity provided by the financial and capital markets;
the timing of new client contracts and termination of existing contracts may result in unpredictable fluctuations in our cash flows and financial results;
risk of non-payment and/or delays in payment of receivables from our clients;
our ability to generate sufficient cash from operations, access our ABL Credit Facility (defined below), or maintain our compliance with our ABL Credit Agreement (defined below), Term Loan Credit Agreement (defined below), and Subordinated Term Loan Credit Agreement (defined below) covenants;
compliance with continued listing standards ofcontinue to meet the New York Stock Exchange;Exchange’s (“NYSE”) continued listing requirements and rules, and the risk that the NYSE may delist our common stock, which could negatively affect our company, the price of our
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common stock and our shareholders’ ability to sell our common stock in the event we are unable to list our common stock on another exchange;
our financial forecasts arebeing based upon estimates and assumptions that may materially differ from actual results;
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we may incurour incurrence of liabilities and suffersuffering of negative financial or reputational impacts relating to occupational health and safety matters, including costs incurred in connection with the implementation of preventative measures required in regardmatters;
our ability to mitigation of the spread of COVID-19;continue as a going concern;
changes in laws or regulations in the local jurisdictions that we conduct our business;
the inherently uncertain outcome of current and future litigation;
if we fail to maintain effective internal controls, we may not be able to report our financial results accurately or timely or prevent or detect fraud, which could have a material adverse effect on our business; and
acts of terrorism, war or political or civil unrest in the United States or elsewhere, including the current events involving Russia and Ukraine, changes in laws and regulations, or the imposition of economic or trade sanctions affecting international commercial transactionstransactions.
ITEM 1.    BUSINESS
General Development of Business
Introduction. Unless otherwise indicated, the terms “Team,” “we,” “our” and “us” are used in this report to refer to either Team, Inc., to one or more of our consolidated subsidiaries or to all of them taken as a whole. Our stock is traded on the New York Stock Exchange (“NYSE”)NYSE under the symbol “TISI”.
We are a global, leading provider of integrated, digitally-enabled asset performance assurancespecialty industrial services offering clients access to a full suite of conventional, specialized, and optimization solutions.proprietary mechanical, heat-treating, and inspection services. We deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, reliability and operational efficiency for our clients’ most critical assets. We conduct operations in threetwo segments: Inspection and Heat Treating (“IHT”), and Mechanical Services (“MS”) and Quest Integrity.. Through the capabilities and resources in these threetwo segments, we believe that we are uniquely qualified to provide integrated solutions involving: inspection to assess condition; engineering assessment to determine fitness for purpose in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s election. In addition, we are capable of escalating with the client’s needs, as dictated by the severity of the damage found and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and reliability management solutions available in the industry. We also believe that we are unique in our ability to provide these services in three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services, and (iii) nested or run-and-maintain services.
IHT provides conventional and advanced non-destructive testing (“NDT”) services primarily for the process, pipeline and power sectors, pipeline integrity management services, and field heat treating services, as well as associated engineering and condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or during new construction or expansion activities. In addition, IHT provides comprehensive non-destructive testing services and metallurgical and chemical processing services to the aerospace industry, covering a range of components including finished machined and in-service components. IHT also provides advanced digital imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services.imaging.
MS provides solutions designed to serve clients’ unique needs during both the operational (onstream) and off-line states of their assets. Our onstream services include our range of standard to custom-engineered leak repair and composite solutions; emissions control and compliance; hot tapping and line stopping; and on-line valve insertion solutions, which are delivered while assets are in an operational condition, which maximizes client production time. Asset shutdowns can be planned, such as a turnaround maintenance event, or unplanned, such as those due to component failure or equipment breakdowns. Our specialty maintenance, turnaround and outage services are designed to minimize client downtime and are primarily delivered while assets are off-line and often through the use of cross-certified technicians, whose multi-craft capabilities deliver the production needed to achieve tight time schedules. These critical services include on-site field machining; bolted-joint integrity; vapor barrier plug testing; and valve management solutions.
Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These solutions encompass three broadly-defined disciplines: (1) highly specialized in-line inspection services for historically unpiggable process piping and pipelines using proprietary in-line inspection tools and analytical software; and (2) advanced engineering and condition assessment services through a multi-disciplined engineering team and related lab support.
We market our services to companies in a diverse array of heavy industries which include:
Energy (refining, power, renewables, nuclear, offshore oil and gas, and liquefied natural gas);
Manufacturing and Process (chemical, petrochemical, pulp and paper industries, automotive and mining);
Midstream and Others (valves, terminals and storage, pipeline and offshore oil and gas)pipeline);
Public Infrastructure (amusement parks, bridges, ports, construction(construction and building, roads, dams, amusement parks, bridges, ports, and railways); and
Aerospace and Defense.
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Aerospace and Defense.


Description of Business
Inspection and Heat Treating Segment:
IHT offers standard to specialty inspection services as well as heat treating services and digital imaging services. Heat treating services are generally associated with turnaround, project and new construction activities. IHT also offers advanced digital imaging services enabled by specialized local and wide area laser scanning and video equipment and land-based and aerial robotics platforms in the form of drones. A description of theseThese core IHT services isare as follows:
Non-Destructive Evaluation and Testing Services. Machined parts, industrial piping and structures can be complex systems that experience extreme loads and fatigue during their lifetime. Our Non-Destructive Evaluation and Testing (“NDE/NDT”) services enable the inspection of these components without permanently altering the equipment. It is a highly valuable technique that is often used to validate the integrity of materials, detect instabilities, discover performance outside of tolerances, identify failed components, or highlight an inadequate control system. Inspection services frequently require industry recognized training and certification. We employ training and certification programs, which are designed to meet or exceed industry standards. As assets continue to age and remain in service often beyond the original design life, and compliance regulations advance in parallel, inspection and assessment techniques are playing a critical role in safely monitoring fitness-for-service and where practical, extending the useful life of this aging infrastructure.
Radiographic Testing. Radiographic Testing (“RT”) is used to detect discontinuities in ferrous and nonferrous castings, welds or forgings using X-ray or gamma ray radiation. RT reveals both external and internal defects, internal assembly details and changes in thickness. Our licensed technicians utilize conventional, computed and real-time radiography testing techniques depending upon the complexity and needs of our clients.
Ultrasonic Testing. Ultrasonic Testing (“UT”) uses high frequency ultrasonic waves to detect surface breaking and internal imperfections, measure material thickness and determine acceptance or rejection of a test object based on a reference code or standard. We offer ten different types of UT methods, including traditional scans as well as automated and high speed ultrasonic Electro Magnet Acoustic Transducer testing. Each method is utilized to meet a specific material or process application requirement.
Magnetic Particle Inspection. Magnetic Particle Inspection is an NDT process for detecting surface and slight subsurface discontinuities in ferroelectric materials such as iron, nickel, cobalt, and some of their alloys. The process puts a magnetic field into the test object. When the part is magnetized, flaws perpendicular to the magnetic field direction cause flux leakage. If a lapse or a crack is present, the magnetic particles will be attracted to the flawed area, providing our technician with what is called an indication. Our technician will then evaluate the indication to assess the location, size, shape and extent of these imperfections.Inspection.
Liquid Penetrant Inspection. Liquid Penetrant Inspection is one of the most widely used NDE/NDT methods. Its popularity can be attributed to two main factors: its relative ease of use and its flexibility. Liquid Penetrant Inspection can be used to inspect almost any material. We utilize Liquid Penetrant Inspection to detect surface discontinuities in both ferromagnetic and non-ferromagnetic materials. In castings and forgings, there may be cracks or leaks in new products or fatigue cracks in in-service components.Inspection.
Positive Material Identification. Positive Material Identification (“PMI”) quickly and accurately identifies the composition of more than 100 different metallurgical alloys onsite. We can perform PMI on virtually any size or shape of pipe, plate, weld, welding materials, machined parts or castings.Identification.
Electromagnetic Testing. Electromagnetic Testing applies to a family of test methods that use magnetism and electricity to detect or measure cracks, flaws, corrosion or heat damage in conductive materials. Magnetic properties and geometric analysis are used to determine the best technique to identify defects. Our electromagnetic services enable our technicians to evaluate small cracks, pits, dents and general thinning in tubing with small diameters, large steel surfaces such as storage tank floors, and everything in between.Testing.
Alternating Current Field Measurement. Originally developed for inspection of fatigue cracking, our Alternating Current Field Measurement (“ACFM”) is an advanced technique for detecting surface cracks and pinpointing the location, length and depth of the defect. Our ACFM works through paint and coatings and in a wide range of temperatures. Results are automatically recorded and accepted by certification authorities.Measurement.
Eddy Current Testing. Eddy Current Testing (“ECT”) is ideal for nonferrous materials such as heat exchanger tubes, condensers, boilers, tubing and aircraft surfaces. Our ECT uses electromagnetic induction to detect flaws in conductive materials, displaying the presence of very small cracks, pits, dents and general thinning.Testing.
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Long-Range Guided Ultrasonics. Guided wave inspection is a method of ultrasonic testing that enables the detection and location of pipe defects above and below ground without disruption of service. This technique only requires a small area of excavation to perform the testing where applicable. Guided ultrasonics sends a bilateral signal over hundreds of feet allowing long ranges of piping to be inspected at one time.Ultrasonics.
Phased Array Ultrasonic Testing. Phased Array Ultrasonics Testing (“PAUT”) provides enhanced detection, characterization and sizing capability of flaws in manufactured materials like welds. PAUT applies computer-controlled excitation to individual elements in a multi-element probe. By varying the timing of the excitation, the sound beam can be swept through a range of angles to a specific area of interest.
Terminals and Storage Inspection and Management Programs. Our above ground storage tank (“AST”) inspection and management team, Team Tank Consultants (“TTC”), specializes in performing inspections, condition assessment and selected repair services across the United States (“U.S.”) for AST and related infrastructure. Backed by our in-house engineering, documentation and certification services – including American Petroleum Institute 653, 510 & 570 evaluations – TTC’s on-site inspections, repair and maintenance services help keep clients’ tanks fully operational and compliant with stringent industry standards.
Rope Access. We provide a range of innovative and cost-effective solutions to suit the client’s individual requirements for inspection and maintenance services for the energy and industrial markets. Our rope access solutions allow for work to be carried out safely and is quicker than traditional methods using scaffolding, keeping costs and operational disruption to a minimum. We provide these services under full accreditation by the Industrial Rope Access Trade Association, whose guidelines are recognized by the industry as the safest method of working at heights.
Mechanical Integrity Services. Maintaining the integrity of equipment is more than simply performing inspections. A well-implemented Mechanical Integrity (“MI”) program involves multiple components that improve the safety and reliability of a facility’s equipment. Our MI programs are designed to ensure the continued integrity and fitness-for-service of piping systems, pressure vessels, tanks and related components. Our mechanical integrity engineers are trained on pertinent codes and standards of the Occupational Safety and Health Administration’s (“OSHA”) process safety management and the U.S. Environmental Protection Agency’s (the “EPA”) risk management program regulations.
Pipeline Integrity Services. We assist pipeline operators in regard to their regulatory compliance, ongoing inspection and maintenance activities that verify the safety, integrity and life expectancy of their pipeline systems. Pipeline Integrity (“PI”) services can include engineering and consulting services that review the program, prior inspection data and advise in threat planning and monitoring. Most midstream piping systems are below ground, and environmental assessments are necessary to understand the threats from topography and soil and to determine the effectiveness of the coating/cathodic protection systems. We apply the appropriate conventional and advanced NDE methods to provide the most accurate identification, characterization and sizing of pipeline anomalies and then apply engineering service to assist with repair recommendations. Standard, accurate and timely documentation and reporting along with quality reviews with our PI services are necessary to support our clients’ regulation compliance.
Robotics and Inspection Services. Utilizing a combination of proprietary and advanced third party equipment, including video, laser scanning, robotic crawlers and aerial drones, to remotely capture digital images in difficult or dangerous to access locations in and around energy industry infrastructure. We often deliver such services as part of an integrated solution where ADI may complement or further inform other inspection and condition assessment techniques.
Heat Treating Services. Heat Treating Services include electric resistance and gas-fired combustion, primarily utilized by industrial clients to enhance the metallurgical properties of their process piping and equipment. Electric resistance heating is the transfer of high energy power sources through attached heaters to the plant component to preheat weld joints, to remove contaminants and moisture prior to welding, for post-weld heat treatments and to relieve metal thermal stresses induced by the welding process. Specialty heat treating processes are performed using gas-fired combustion on large pressure vessels for stress relieving to bake specialty paint coatings and controlled drying of abrasion and temperature resistant refractories. Special high frequency heating, commonly called induction heating, is used for expanding metal parts for assembly or disassembly, expanding large bolting for industrial turbines and stress relieving projects which are cost prohibitive for electric resistance or gas-fired combustion.
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Mechanical Services Segment:
MS provides onstream services engineered to keep client assets on-line and producing, and specialty maintenance, turnaround and outage services, which are performed while assets are off-line, and are designed to reduce client downtime. These core MS services describedlisted below are delivered in on-call, project-managed, and full-time nested capacities.
Leak Repair Services. Our leak repair services consist of onstream repairs of leaks in pipes, valves, flanges and other parts of piping systems, pipelines and related assets. Our onstream repairs utilize field-ready craft repairs; standardized modular clamps and leak enclosures; as well as customized engineered solutions, manufactured to critical tolerances with our in-house computer numerical control (“CNC”) technology. We use specially developed techniques and equipment, along with our proprietary sealants for all repairs. Many of our repairs are furnished as interim measures which allow assets to continue operating until more permanent repairs can be made during plant shutdowns. Our leak repair solutions involve inspection of the leak by our highly-trained field technicians who record pertinent information about the faulty part of the system and transmit the information to our in-house engineering department for determination of appropriate repair techniques. Repair materials such as clamps and enclosures can be custom designed and manufactured at our International Organization for Standardization (“ISO”)-9001 certified manufacturing centers and then delivered to the job site for installation by our technicians. We maintain an inventory of raw materials and semi-finished clamps and enclosures to reduce the time required to manufacture the finished product. We have a diverse global supply chain with a network of alternate suppliers. We routinely perform due diligence on our suppliers and sources of raw materials and finished products and are continuing to pursue responsible sourcing of all materials used in our products, regardless of the country of origin.
Engineered Composite Repair.Our custom engineered composite repair solutions utilize advanced carbon and glass fiber-reinforced epoxy resin materials, to restore the integrity of impaired client assets such as piping systems, pipelines, storage tanks and structures. Composites can be engineered to suit specific applications using our highly tested and proven methods so that a high-performance adhesive bond is created, enabling the composite material to work in conjunction with the original component. They can be installed to systems while on-line, requiring no impact on asset uptime or performance, and used as either interim measures until a more permanent solution can be implemented or as a fully engineered permanent solution themselves. We provide a single-source solution to our clients that includes specification of materials, engineering support, technician oversight and/or installation. We utilize our proprietary repair systems as well as others to offer our clients the greatest quality and value combinations to suit their needs. We have been recognized as an industry leader in third-party led test programs to validate innovative new composite application solutions, where our material and service have been verified to comply with international standards, as well as for use as a permanent solution.
Emissions Control/Compliance Services. We provide fugitive volatile organic compound (“VOC”) emission leak detection and methane reduction solutions that include identification, monitoring, data management and reporting; primarily for the upstream, midstream and downstream sectors. These services are designed to monitor and record VOC emissions from specific assets as required by environmental regulations and client environmental programs. Typically, we assist the client in enhancing an ongoing maintenance program and/or complying with present and/or future environmental regulations. We provide technicians, specially trained in the use of portable organic chemical analyzers, data loggers, and drone technology, to measure potential leaks at designated client assets maintained in client or our proprietary databases. The measured data is used to prepare reports required for compliance with EPA and local regulatory requirements.
Hot Tapping Services. Our hot tapping services consist of a full range of hot tapping and Line-stopTM services. Hot tapping services involve utilizing specialized equipment to machine a hole in a pressurized piping system so that a new branch pipe can be connected onto the existing pipe, or pipeline, without interrupting operations. Line-stopTM services involve inserting a mechanical isolation device, through the tapped area, to stop the process flow, permitting the line to be isolated and depressurized downstream, so that maintenance work can be performed on the pipeline, piping system, or other client asset. The Hi-stopTM is a proprietary service solution that allows stopping of process flows under typically more extreme pressures and temperatures where standard industry equipment is unable to operate. Our patent pending SmartStopTM double block and bleed technology allows a dual-stop Line-stopTM head to be inserted through a single tap, with the ability to bleed between the seals, ensuring the integrity of the isolation. In some cases, we may use line freezing processes by injecting liquid nitrogen into specialized equipment with external chambers around the pipe to stop the process flow. Inflatable stops are used in low-pressure applications where a pipe is out of round or inside surface conditions of the pipe prevent a standard line stop. In support of our hot tapping and other repair solutions, we supply specialty and in-service welding solutions, certified in accordance with American Society of Mechanical Engineers (“ASME”) codes, and are authorized by National Board of Boiler and Pressure Vessel Inspectors (the “NBBI”) for the repair of nuclear components, boilers, and other pressure containing components.
Valve Insertion Services. We offer professional installation services for our patented InsertValveTM. The valve can be installed onstream, eliminating the need for line shut downs during planned or emergency valve tie-ins. Designed for a wide range of line sizes and types, the InsertValveTM wedge gate sits on the valve body, not the pipe bottom. This unique feature
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prevents the seat from coming into contact with the cut pipe edges to significantly extend valve life. We believe its ability to be introduced and, if ever needed, repaired, while the asset to which it is applied to is in service, makes it truly unique in the market.
Field Machining Services. We design and market our own lines of industry leading portable machining equipment that we utilize in the field to essentially bring the machine shop to our clients’ assets. Ideal for new construction projects, modifications, planned shutdowns, and emergency repairs, our comprehensive equipment fleet includes laser guided and CNC milling, CNC boring, trepanning, facing, turning, cutting and drilling equipment operated by our highly-trained technicians who are dedicated to minimizing client downtime and ensuring a quality repair that meets or surpasses OEM specifications.Services.
Bolted Joint Integrity Services.We perform all bolting activity from break out to assembly with technical compliance procedures designed in accordance with ASME PCC-1. These services are provided by highly trained technicians utilizing specialized hydraulic or pneumatic equipment to achieve reliable and leak-free connections following client asset maintenance and/or prior to startup. Our joint integrity engineers are active members of ASME working to increase the industry's knowledge and provide our clients with the most up-to-date policies and procedures. With capabilities including flange management and bolt load analysis; controlled tightening methods of torqueing and tensioning; bolt load validation; proprietary equipment such as Flange SafeTM, that we engineered and manufactured to provide the industry’s safest option for under pressure/temperature single stud replacement, we ensure the integrity of critical industrial infrastructure.
Vapor Barrier Plug and Weld Testing Services. We install vapor barriers into piping systems to prevent potentially hazardous vapors from transferring down or upstream, without having to purge the entire piping system, where mechanical repair operations, such as machining, welding, and heat treating, are taking place. The mechanical barriers expand to seal on the inside pipe surface and provide a venting system to prevent pressure from building up in the piping system, while keeping the work area and environment free of potentially hazardous emissions. Weld test equipment is used to verify the integrity of welded joints by providing sealing surfaces on both sides of the weld and pressuring the void cavity in between. The integrity test allows the client to comply with the ASME hydrostatic test requirements for welded joints without having to pressurize the whole system, which may result in shutdown of other systems, or environmental issues with the test medium.
Valve Management Solutions. We perform on-site and shop-based repairs to isolation, control, pressure and safety relief valves, as well as specialty valve actuator diagnostics and repair. We are certified and authorized to assemble new valves for sale and perform testing and repairs to pressure and safety relief valves by NBBI. This certification requires specific procedures, testing and documentation to maintain the safe operation of these essential industry asset valves. We provide special transportable trailers to clients’ sites, which contain specialty machines and test equipment to perform on-site valve repairs and testing. Our trained technicians can also service large valves without removing the valve from the client’s asset. In addition, we provide preventive maintenance programs for VOC-specific valves and valve data management programs. We also represent selected valve manufacturers and distribute their products where complementary to our clients’ valve supply and management needs.
Quest Integrity Segment:
Quest Integrity offers integrity and reliability management solutions in the form of advanced quantitative inspection, engineering and condition assessment services and products. Quest Integrity’s advanced quantitative inspection services utilize proprietary NDT and NDE instrumentation and technology to provide in-line inspections to critical infrastructure in the downstream, midstream, upstream and power industries. Additionally, Quest Integrity offers engineering assessment services enabled by proprietary software and other analytical tools, and complemented by lab testing resources.
Furnace Tube Inspection System-Enabled Services. Furnace Tube Inspection System (“FTISTM”) in-line inspection service provides an untethered 360-degree 100% coverage ultrasonic inspection of the internal and external surfaces of serpentine coils of fired heaters, which are found in refineries and other process plant environments. FTISTM allows us to detect and quantify internal/external pipe/tube wall loss, deformation and fouling and thereby identify weak points in such heaters in order to provide clients with timely, actionable information to better manage their infrastructure.
InVistaTM-Enabled Services. Our proprietary InVistaTM in-line inspection service provides an untethered 360-degree 100% coverage ultrasonic inspection of the internal and external surfaces of pipelines and process piping that are considered “unpiggable” or too challenging to inspect by traditional in-line inspection methods, due to a number of factors. InVistaTM allows us to detect and quantify pipe/tube internal/external wall loss, deformation, pitting and fouling in such pipelines and process piping. Our standard InVistaTM deliverable also provides a fitness-for-service assessment on the pipe and displays the information in a highly intuitive format, providing an integrated inspection plus condition assessment solution for clients.
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Pipeline Integrity Management Services. We offer turn-key Pipeline Integrity Management services, including project management, integrity engineering and integrity management development services, in-line inspection support such as cleaning and launching/receiving, pig tracking and materials equipment selection and procurement. We offer these resources on an integrated basis with our InVistaTM in-line inspection services and engineering assessment capabilities, or individually as applicable.
Advanced Engineering and Condition Assessment Services. Employing a multi-disciplined engineering team, supported by proprietary software, other analytical tools and complementary lab testing capability, we offer a variety of advanced engineering assessment services to clients in the process, power, pipeline, petrochemical and alternative energy industries including fitness-for-service, computational mechanics, failure analysis, risk-based asset management and materials consulting.
Marketing, Clients and Competition
Our industrial services are marketed principally by personnel based at our service locations. We believe that these service locations are situated to facilitate timely responses to client needs with on-call expertise, which is an important feature of selling and providing our services. The capacity and capability scope of our discrete and integrated services also allows us to benefit from the procurement trends of many of our clients who are seeking to reduce the number of contractors and vendors in their facilities, as well as to outsource more of such services. No single client accounted for 10% or more of consolidated revenues during the years ended December 31, 2021, 2020 or 2019.2023 and 2022, respectively.
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Generally, clients are billed on a time and materials basis, although some work may be performed pursuant to a fixed-price bid. Services are usually performed pursuant to purchase orders issued under written client agreements. While most purchase orders provide for the performance of a single job, some provide for services to be performed on a run-and-maintain basis. Substantially all our agreements and contracts may be terminated by either party on short notice. The agreements generally specify the range of services to be performed and the hourly rates for labor.labor and equipment. While many contracts cover specific plants or locations, we also enter into multiple-site regional or national contracts which cover multiple plants or locations.
In general, competition stems from a large number of other outside service contractors. More than 100 different competitors are currently active in our markets. We believe we have a competitive advantage over most service contractors due to the quality, training and experience of our technicians, our rigorous safety training and procedures, our North America and increasingly international service capability, the breadth and depth of our services, our ability to provide such services on an integrated, more turnkey basis, and our technical engineered support coupled with our manufacturing capabilities supporting the service network.
Seasonality
We experience some seasonal fluctuations. Historically, the refining industry has scheduled plant shutdowns (commonly referred to as “turnarounds”) for the fall and spring seasons. The power industry follows a similar seasonal schedule for their plant maintenance. The timing of large turnarounds or outages can significantly impact our revenues. The pipeline industry follows and depends in part on weather conditions where the ability to access pipeline infrastructure for or after inspections may be impeded by more severe cold weather conditions.
Compliance with Government Regulations
A significant portion of our business activities are subject to foreign, federal, state and local laws and regulations. These regulations are administered by various foreign, federal, state and local health and safety and environmental agencies and authorities, including OSHAOccupational Safety and Health Administration (“OSHA”) of the U.S. Department of Labor and the EPA.U.S. Environmental Protection Agency (the “EPA”). Failure to comply with these laws and regulations may involve civil and criminal liability. From time to time, we are also subject to a wide range of reporting requirements, certifications and compliance as prescribed by various federal and state governmental agencies that include, but are not limited to, the EPA, the Nuclear Regulatory Commission, the Chemical Safety Board,OSHA, the Department of Transportation and the Federal Aviation Administration. Also, many states where we operate regulate health, safety and environmental activities, such as California OSHA and Texas Commission on Environmental Quality. Expenditures relating to such regulations are made in the normal course of our business and are neither material nor place us at any competitive disadvantage. We do not currently expect that compliance with such laws and regulations will require us to make material expenditures.
From time to time, during the operation of our environmental consulting and engineering services, the assets of which were sold in 1996, we handled small quantities of certain hazardous wastes or other substances generated by our clients. Under the Comprehensive Environmental Response, Compensation and Liability Act of 1980 (the “Superfund Act”), the EPA is authorized to take administrative and judicial action to either cause parties who are responsible under the Superfund Act for cleaning up any unauthorized release of hazardous substances to do so, or to clean up such hazardous substances and to seek
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reimbursement of the costs thereof from the responsible parties, who are jointly and severally liable for such costs under the Superfund Act. The EPA may also bring suit for treble damages from responsible parties who unreasonably refuse to voluntarily participate in such a clean-up or funding thereof. Similarly, private parties who bear the costs of cleanup may seek to recover all or part of their costs from responsible parties in cost recovery or contribution actions. Responsible parties include anyone who owns or operates the facility where the release occurred (either currently and/or at the time such hazardous substances were disposed of), or who by contract arranges for disposal, treatment, transportation for disposal or treatment of a hazardous substance, or who accepts hazardous substances for transport to disposal or treatment facilities selected by such person from which there is a release. We believe that our risk of liability is minimal since our environmental consulting and engineering services consisted solely of maintaining and storing small samples of materials for laboratory analysis that are classified as hazardous. Due to its prohibitive costs, we accordingly do not currently carry insurance to cover ourany potential liabilities under the Superfund Act or similar environmental statutes.

Human Capital
At December 31, 2021,Due to the seasonal nature of our business, our employee headcount varies during the year. During 2023, we hadaveraged approximately 5,2005,400 employees, with approximately 4,1004,050 employed in the United States and 1,1001,350 internationally. Human capital management, combined with our core values and talent management initiatives, is a key driver of our employee retention program. We invest in our talent by providing our employees with targeted training, mentoring and career
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development opportunities, all of which enable us to hire and retain talented,skilled, high-performing employees. ThroughWe work to prioritize our safety firstsafety-first culture and our diversity and inclusion initiatives, and we seek to retain employees through our employee engagement efforts and our competitive compensation and benefits packages.
Business ethics and core values
Our core values anchor every aspect of our business in a set of commonly-heldcommonly held beliefs and commitments. They represent what we stand for, whatthe values our employees embody, what our clients can expect in the delivery of our services and what our services and products contribute to the market. These statements are deeply ingrained in our culture, guiding employee behavior and companyour decisions and actions.
Safety First/Quality Always – In everything we do;
Integrity – Uncompromising standards of integrity and ethical conduct;
Service Leadership – Leading service quality, professionalism and responsiveness;
Innovation – SupportsSupporting continuous growth and improvement;
Pride and Respect – For our clients, for each other and for all of our stakeholders; and
Teamwork – Global teamwork and collaboration.
Diversity and inclusion
AWe believe that a diverse and engaged workforce is critical to our success, and we work hard to create an environment where our employees feel valued, engaged and inspired to do their best work. We are proud that a diverse group of people from alla variety of backgrounds, religions, nationalities, gender identity, sexual orientations and races make up our team. It continues to be our goal to knock down barriers and eliminate bias wherever it exists through strategic employee-engaged initiatives.
While we continueWe are an Equal Employment Opportunity employer and it is our policy to focus on maintaining or improving the gender diversity among our executive leadershipprovide equal employment opportunities to all qualified persons. We seek to attract and corporate populations, we are also committed to improving our gender diversity amongstretain a diverse workforce, in particular for our technician population, which comprises more than 75%77% of our overall global workforce.
Executive LeadershipGeneral & Administrative
Global Workforce1
Corporate LeadershipCorporate LeadershipGeneral & Administrative
Global Workforce1
FemaleFemale15%51%12%Female13%56%11%
MaleMale85%49%88%Male87%44%89%
_________________
1    Global workforce includes technicianstechnicians.
As part of our university recruiting efforts, weWe have developed diversity focused strategies through internal initiatives and collaboration with the career centers at the universities where we recruit. We recruit diverse candidate populations through targeted outreach efforts and collaborations with the Society of Women Engineers (SWE)(“SWE”), Society of Hispanic Engineering’s (SHPE)(“SHPE”) and National Society of Black Engineers (NSBE)(“NSBE”) programs, as well as recruiting at Historically Black Colleges and Universities such as Prairie View A&M University.


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Universities.
Health, safety and training
In 2020, we introduced ourWe have “12 Life Saving Rules” across our organization to further enhance our safety focused culture. The 12 Life Saving Rules are clear and simple rules designed to address those activities that put our employees at the greatest risk. The rules include both encouraged behaviors as well as discouraged behaviors. All our employees receive online training on the rules and must acknowledge that they have read them. The rules are posted internally, communicated throughout our organization through our safety bulletins, and are printed in multiple languages. In 2022 we enhanced our 12 Life Saving Rules by establishing our 5 Hand Safety Rules. These rules are specific to those high hazard tasks where the opportunity for hand injury is most prevalent. These rules remind our work force about hand placement, proper guarding, and when to get assistance.
In assessing safety performance, we measure our annual total recordable incident rate (“TRIR”), which is defined as the number of recordable injuries per 200,000 working hours. This metric is also used by others in our industry, which allows for a more objective comparison of our performance. In 2021, our TRIR was 0.39. Our vehicle safety performance system (VSPS) has helped improve our motor vehicle accident rate by 20% since the prior year. The VSPS is monitored centrally where parameters such as speed, seat belt, hard breaking, and engine diagnostics can be monitored by the driver’s supervisor such that they can manage unsafe driving before an accident occurs.
Accelerated by our response to the COVID-19 pandemic, weWe have several online training and distance learning classes toas part of our curriculum to help meet the needs of a rapidly changing workplace environment. These are administered and tracked globally though our Learning Management System. We prepared and led several topics to support employees during COVID-19 including a session on helping parents cope with the pandemic while working remotely, helping managers to lead remote workers and supporting employees as they safely moved to working remotely where necessary. We also launchedoffer STAMP, TEAM’s StressTeam’s “Stress and Anxiety Management ProgramProgram” that includedincludes several tools and resources to help employees effectively manage stress and prevent depression and other mental illnesses. This program included severalserves as Team’s Mental Health and Wellness Program where we offer monthly sessions focused oncovering various mental health topics such as mindfulness, Post Traumatic Stress Disorder and we coordinatedresiliency. We coordinate this program with our Employee Assistance Program that offeredoffers mental health and depression resourcesbenefits for our employees and their families. This program has received much praise and support from our employees, their families and our clients.
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We recognize the importance of providing training to continually support career growth and development. Our talent management and professional development programs including our CREW Engineering and Business rotational and Technician Apprentice programsare designed to empower and inspire our team members to personalize their career journeys by building critical job skills, gaining hands-on experience, providing ongoing access to world class training, assigning relevant career mentors and paving the way toward career paths that provide long-term advancement within our organization.
In 2019, our professional development efforts were expanded to include our Leadership Journey Program that takes participating employees through a highly interactive training and development program. Participants in the leadership program receive a behavioral DISC (Dominance, Influence, Steadiness, Conscientiousness) assessment and work together in teams as they gain self-awareness of their behavioral style. Participants interact throughout the three day training session while learning about and increasing their leadership skills. During the Leadership Journey Program, our subject matter experts lead unique training sessions to share information and knowledge on safety, quality and financial acumen applicable to our business.
As we navigated through the impact of the COVID-19 pandemic, we proactively introducedWe have incorporated more flexibility in our work environment by offering eligible employees the ability to work remotely or on-site, and by offering flexible working schedules, and restricting in person meetings. All of these measures were driven by the safety and health of ourschedules. We expect to continue offering such flexibility to eligible employees their family members, clients and other contractors at the forefront.moving forward.
Employee engagement
Periodically, our employees participate in our engagement surveysurveys, which providesprovide us with valuable insight as we seek to improve our overall employee engagement and satisfaction. Acting upon employee feedback generated from the engagement survey,our surveys, we continually review our regional health benefits, communication strategy and training efforts.efforts on an ongoing basis. We believe the significant response raterates to our survey issurveys are indicative of the intensity of our employee’s connection to our organization, marked by a committed effort to achieve goals in environments that support productivity and maintain personal well-being. In 2023, we celebrated Team’s 50th anniversary. We held employee celebrations across the globe, commemorated the milestone with a signature gift for all employees and presented a 50th anniversary video showcasing our employees and highlighting some of Team’s most significant accomplishments over the years. Additionally in 2023, we continued our focus on regular communications with our employees. We hosted global town hall meetings throughout the year and introduced the monthly CEO Connection newsletter.
Wages and benefits
Across the globe, we strive to provide our employees with competitive wages, salaries and benefits based upon employee skills, experience and job levels. Additionally, we provide employees with a comprehensive set of benefits, including health and welfare benefits, wellness benefits, employee assistance plans, defined contribution and defined benefit retirement benefits, paid time off, educational support and a variety of other ancillary employee benefits.
Environmental, social and governance
General ESG approach
We strive to promote and support business practices that are environmentally sustainable, socially conscious, and aligned with strong corporate governance practices. Our highest value is the health and safety of our employees, clients, community and other contractors. We are committed to conducting our business in a manner that protects the environment and the health and safety of our employees, our clients, our suppliers and contractors and the public including supportinggeneral public. We provide training to support career growth opportunities tofor our diverse team of employees;employees and actively contributingcontribute to the local communities.communities in which we operate. We willstrive to be an industry leader in the fields of health, safety and environmental management and work with the government organizations and industry and publicorganizations in support of laws, regulations,
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standards and other programs that safeguard the community, workplace and theour environment. To meet this commitment, we maintain management systems designed to ensure compliance with all applicable laws, regulations and internal requirements, as well as to facilitate the continuous improvement of our processes, products, and personnel.
Many of our services, including our inspection, emissions monitoring and leak repair services, are crucial in assisting our clients to identify, assess and reduce their carbon and greenhouse gas emissions. We provide inspection, condition assessment, maintenance and repair services and support our clients’ diversification efforts into sources of renewable energy. We work closely with our clients across the world to assist them in meeting their environmental sustainability goals.
We sponsor and support numerous charitable organizations and encourage our employees to donate their time and financial support to serving the needs of their communities. These contributions help to support the work of nonprofit organizations of all sizes, working in areas such as disability services and support, disaster response, and hunger prevention around the globe.
Our highest priorityCorporate Governance and Nominating Committee has responsibility for maintaining oversight over the development of appropriate environmental, social and corporate governance principles, policies and practices for Team, including our public reporting on corporate responsibility and sustainability. Our Company management is responsible for the day-to-day operation of ESG matters. Our Executive Vice President, Administration, Chief Legal Officer & Secretary, who reports directly to our CEO, has general oversight responsibility with respect to matters of sustainability and social responsibility and is the safetyexecutive sponsor of our employees, clients,ESG Council. Under its charter, the ESG Council, which is a management committee formed to assist our Executive Vice President, Administration, Chief Legal Officer & Secretary in oversight responsibilities, is responsible for recommending our ESG objectives, monitoring the implementation and performance of our ESG objectives, overseeing the progress made against our social and environmental goals and reporting on our ESG performance. The Corporate Governance and Nominating Committee receives regular reports from our Executive Vice
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President, Administration, Chief Legal Officer & Secretary and ESG Council regarding the considerations and actions taken by us with respect to ESG.
APSC Board Rights
On November 1, 2022, we entered into the Board Rights Agreement (the “APSC Board Rights Agreement”) with Atlantic Park Strategic Capital Fund, L.P. (“APSC”), pursuant to which APSC, acting as investor representative on behalf of itself and its affiliates that beneficially own our common stock (such affiliates, together with APSC, the “APSC Investors”), may, subject to common stock ownership thresholds and other contractors. We also intend to set an example of leadershipterms provided in the fieldAPSC Board Rights Agreement, designate an individual to serve as a non-voting observer at all meetings of health, safetyour Board of Directors (the “Board”) and environmental management,nominate an individual designated by APSC to serve on the Board (the “APSC Investor Director”). The right to nominate the APSC Investor Director is subject to certain qualification requirements and the discretion of our Corporate Governance and Nominating Committee under limited circumstances. The APSC Investors’ rights under the APSC Board Rights Agreement are a continuation of existing rights under that certain term loan credit agreement dated December 18, 2020 (the “Term Loan Credit Agreement”) and that certain commitment letter (the “Commitment Letter”), dated as of November 9, 2021, by and among us, Corre Partners Management, LLC (“Corre”) and APSC in the event obligations under the Term Loan Credit Agreement cease to be outstanding. The APSC Investors are not permitted to designate, in the aggregate, more than one non-voting board observer and more than one APSC Investor Director under the APSC Board Rights Agreement, the Term Loan Credit Agreement and the Commitment Letter, provided that the APSC Board Rights Agreement does not otherwise limit or impair any rights under the Commitment Letter and the Term Loan Credit Agreement.
In the event of the resignation, death or removal (for cause or otherwise) of the APSC Investor Director from the Board, APSC, acting on behalf of the APSC Investors, will promote resource conservation,have the reductionright, but not the obligation, to designate a successor APSC Investor Director to the Board to fill the resulting vacancy on the Board (and any applicable committee thereof), subject to certain qualification requirements specified in the APSC Board Rights Agreement.
Corre Board Rights
On June 16, 2023, in connection with, and effective upon, the consummation of wastethe transactions contemplated by the A&R Term Loan Credit Agreement and pollution prevention.ABL Amendment No. 3 (as defined below), we, Corre and the other parties thereto, entered into the Board Rights Agreement (the “Corre Board Rights Agreement”), pursuant to which Corre, acting on behalf of itself and its affiliates that beneficially own our common stock (such affiliates, together with Corre, the “Corre Investors”), may, subject to common stock ownership thresholds and/or indebtedness and commitment thresholds and other terms provided in the Corre Board Rights Agreement, designate an individual to serve as a non-voting observer at all meetings of the Board, nominate one individual to serve as Chairman of the Board (the “Chairperson”), and nominate two additional individuals to serve on the Board (such individuals, together with the Chairperson, the “Corre Investor Directors”). The right to nominate the Corre Investor Directors is subject to certain qualification requirements and the discretion of our Corporate Governance and Nominating Committee under limited circumstances.
In the event of the resignation, death or removal (for cause or otherwise) of the Corre Investor Directors from the Board, Corre, acting on behalf of the Corre Investors, will have the right, but not the obligation, to designate a successor Corre Investor Director, as applicable, to the Board to fill the resulting vacancy on the Board (and any applicable committee thereof), subject to certain qualification requirements specified in the Corre Board Rights Agreement.

Available Information
Our internet website address is www.teaminc.com. Our annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K, as well as any amendments and exhibits to these reports, filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, are available on our website, free of charge, as soon as reasonably practicable after such reports are filed with, or furnished to, the SEC. Alternatively, you may access these reports at the SEC’s website at http://www.sec.gov.We post our code of ethical conduct, our governance principles, our social responsibility policy and the charters of our Board committees on our website. Our governance documents are available in print to any stockholdershareholder that submits a written request to Team, Inc., Attn: Corporate Secretary, 13131 Dairy Ashford, Suite 600, Sugar Land, Texas 77478. Information contained on our website is not part of this Annual Report on Form 10-K.
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ITEM 1A.    RISK FACTORS
Our business, financial condition, results of operations, cash flows and/or stock price could be materially adversely affected by any of the risks and uncertainties described below.below, individually or in combination. Such risk factors and uncertainties could also affect whether any forward-looking statements in this Annual Report on Form 10-K ultimately prove to be accurate.
Risks Related to Market Conditions
The COVID-19 pandemic and related economic repercussions have had, and are expectedDemand for our services is sensitive to continue to have, a significant impact on our business, and depending on the duration of the pandemic and its effect on the oil and gas industry, could have a material adverse effect onprices, global oil supply and other factors which impact our business, liquidity, consolidated results of operations,client’s current and consolidated financial condition.future spending levels. Our clients in theGlobal oil and gas industry have historically accounted for a substantial portion of our revenues. The COVID-19 pandemicsupply and relateddemand are impacted by several factors including global economic repercussions have created significant volatility, uncertaintyconditions, geopolitical events, widespread public health crises, epidemics and turmoil in the oilpandemics, and gas industry in the past two years. Since the onset of the pandemic in early 2020, these events have directly affected our businessdomestic and have exacerbated the potential negative impact from many of our risks, including those relating to the worldwide demand for oil and natural gas, our clients’ capital spending and trends in oil and natural gas prices. In addition, the pandemic and efforts to mitigate its spread have resulted in logistical challenges to our operations, including travel restrictions that prevent our personnel from commuting to certain facilities and job sites. These logistical challenges could increase if the pandemic worsens or persists.
Oil demand during 2020 and 2021 was substantially less than demand in 2019 as a result of the virus and corresponding measures taken around the world to mitigate its spread. Though demand began to increase during the latter part of 2021, a worsening of the virus could result in an increase in mitigation efforts and a reduction in demand for oil and gas and our services and products. Given the nature and significance of the events described above, we are not able to enumerate all related potential risks to our business; however, we believe that in addition to the impacts described above, other current and potential impacts of these recent events include, but are not limited to: greater supply chain disruption,global inflationary pressures which could have an adverse impact on volumes and make it more difficult for us to serve our clients; liquidity challenges, including impacts related to delayed customer payments and payment defaults associated with customer liquidity issues and bankruptcies; notices from customers, suppliers, and other third parties arguing that their non-performance under our contracts with them is permitted as a result of force majeure or other reasons; cybersecurity issues, as digital technologies may become more vulnerable and experience a higher rate of cyberattacks in the current environment of remote connectivity; litigation risk and possible loss contingencies related to COVID-19 and its impact, including with respect to commercial contracts, employee matters, and insurance arrangements; infections and quarantining of our employees and the personnel of our customers, suppliers, and other third parties in areas in which we operate; actions undertaken by national, regional, and local governments and health officials to contain COVID-19 or treat its effects; and structural shift in the global economy and its demand for oil and natural gas as a result of changes in the way people work, travel, and interact, or in connection with a global recession or depression.
Given the dynamic nature of these events, we cannot reasonably estimate the period of time that the COVID-19 pandemic and related market conditions will persist or any changes in their severity, the full extent of the impact they will have on our business, liquidity, results of operations, and financial condition or the pace or extent of any recovery. To the extent COVID-19 adversely affects our business, liquidity, results of operations, and financial condition, it may also have the effect of heightening other risks.
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The economic environment may affect client demand for our services. Future economic and political uncertainty may reduce the availability of liquidity and credit and, in many cases, reduce demand for our clients’ products. Disruption of the creditDisruptions or volatility in these markets could also adversely affect our clients’ abilitydecisions to financefund ongoing maintenance and new capital projects, resulting in contract cancellations or suspensions, capital project delays, repurposing of infrastructure, and infrastructure closures. An extended or deep recession may result in plant closures or other contractions in our client base. These factors may also adversely affect our ability to collect payment for work we have previously performed. Furthermore, our ability to expand our business could be limited if, in the future, we are unable to increase our credit capacity under favorable terms or at all. Such disruptions, should they occur, could materially impact our results of operations, financial position, credit capacity or cash flows.
Extended periods of low prices for crude oil can have a material adverse impact on our results of operations, financial condition, and liquidity. While we continue our efforts to expand our market presence in the areas of aerospace and defense, construction, chemical processing, manufacturing, power generation, and public infrastructure, among other industries, economic downturns within the oil and gas industry including falling crude oil prices, have resulted in, and could continue to,in the future, result in reduction inreduced demand for our services.
Our revenues are heavily dependent on certain industries. Sales of our services are dependent on clients in certain industries, particularly the refining and petrochemical industries. As we have experienced in the past, and as we expect to occur in the future, downturns characterized by diminished demand for services in these industries as well as potential changes due to consolidation or changes in client businesses or governmental regulations, could have a material impact on our results of operations, financial position or cash flows. Certain industries and clients have employees represented by unions and could be subject to temporary work stoppagestoppages which could impact our activity level.
We sell our services in highly competitive markets, which places pressure on our profit margins and limitscan limit our ability to increase prices and maintain or increase the market share of our services. Our competition generally stems from other outside service contractors, many of whom offer a similar range of services. Future economic uncertainty could generally reduce demand for industrial services and thus create a more competitive bidding environment for new and existing work. No assurances can be made that we will continue to maintain our pricing model and our profit margins or increase our market share.share or profitability.
Our ongoing investments in new client markets involve significant risks, could disrupt our current operations and may not produce the long-term benefits that we expect. Our ability to compete successfully in new client markets depends on our ability to continue to deliver innovative, relevant and useful services to our clients in a timely manner. As a result, we have invested, and expect to continue to invest, resources in developing products and services to market to new clients. Such investments may not prioritize short-term financial results and may involve significant risks and uncertainties, including encountering new, well established competitors. We may fail to generate sufficient revenue, operating margin or other value to justify our investments in such new client markets, thereby harming our ability to generate revenue.
If we cannot regain compliance withWe may not be able to meet the NYSE’s continuingcontinued listing requirements and rules, and the NYSE may delist our common stock, which could negatively affect our company, the price of our common stock and yourour shareholders’ ability to sell our common stock.
On February 2, 2022, we were notified by theThe NYSE that the average closing price of our common stock, over a prior 30 consecutive trading day period was below $1.00 per share, which is the minimum average closing price per share required to maintainhas several listing on the NYSE under Section 802.01C ofrequirements set forth in the NYSE Listed Company Manual. We have a period of six months following the receipt of the notice to regain compliance with the minimum share price requirement, with the possibility of extension at the discretion of the NYSE. In order to regain compliance, on the last trading day in any calendar month during the cure period, our common stock must have: (i) a closing price of at least $1.00 per share; and (ii) an average closing price of at least $1.00 per share over the 30 trading day period ending on the last trading day of such month. If we fail to regain compliance withFor example, Section 802.01C of the NYSE Listed Company Manual by the end of the cure period,requires that our common stock will be subject to the NYSE’s suspension and delisting procedures. We are closely monitoring thetrade at a minimum average closing share price of $1.00 per share over a consecutive 30 trading day period. Section 802.01B of the NYSE Listed Company Manual requires that either our average global market capitalization (inclusive of common stock and are considering all available options. We intend to regainpreferred equity) or our total shareholders’ equity exceed $50.0 million.
There is no assurance that we will remain in compliance with Section 802.01B and Section 802.01C of the NYSE Listed Company Manual or other NYSE continued listing standards by pursuing measures that are in the best interests of the Company and our shareholders, including potentially through the consummation of a reverse stock split, subject to Board of Director and shareholder approval.
future. A delisting of our common stock from the NYSE could negatively impact us by, among other things, reducing the liquidity and market price of our common stock; reducing the number of investors willing to hold or acquire our common stock, which could negatively impact our ability to raise equity financing; limiting our ability to issue additional securities or obtain additional financing in the future; decreasing the amount of news and analyst coverage of us; and causing us reputational harm with investors, our employees, and parties conducting business with us. A delisting of our common stock could constitute a “fundamental change” under the terms of our 5.00% Convertible Notes due 2023 (the “Notes”), requiring us to make an offer to repurchase the Notes at par. There can be no assurance we would have sufficient funds available to us to repurchase the Notes if required to do so. Failure to repurchase the Notes also could cause a cross-default under our ABL Credit Facility and Term Loans, which would permit the holders of the indebtedness to accelerate the maturity thereof and proceed against their collateral and could have a material adverse effect on our business and financial condition.
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Risks Related to Our Operations
If we are not able to implement commercially competitive services in a timely manner in response to changes in the market, client requirements, competitive pressures and technology trends, our business and results of operations could be materially and adversely affected. Competition can place downward pressure on our prices and profit margins.profitability. Our share of the market for our services is characterized by continual technological developments to provide better and more cost-effective services. If we are not able to implement commercially competitive services and products in a timely manner in response to changes in the market, client requirements, competitive pressures, inflationary pressures and technology trends, our business and results of operations could be materially and adversely affected. Likewise, if our proprietary technologies, equipment, facilities, or work processes become obsolete, we may no longer be competitive, and our business and results of operations could be materially and adversely affected.
Our business depends upon the maintenance of our proprietary technologies and information. We depend on our proprietary technologies and information, many of which are no longer subject to patent protection. In addition to patent protection, we rely significantly upon trade secret laws to protect our proprietary technologies. We regularly enter into confidentiality agreements with our key employees, clients, potential clients and other third parties and limit access to and distribution of our trade secrets and other proprietary information. However, these measures may not be adequate to prevent misappropriation of our technologies or to assure that our competitors will not independently develop technologies that are substantially equivalent or superior to our technologies. In addition, because we operate worldwide, the laws of other countries in which we operate may not protect our proprietary rights to the same extent as the laws of the United States. We are also subject to the risk of adverse claims and litigation alleging infringement of intellectual property rights
No assurances can be made that we will be successful in maintaining or renewing our contracts with our clients. A significant portion of our contracts and agreements with clients may be terminated by either party on short notice. Although we actively pursue the renewal of our contracts, we cannot assure that we will be able to renew these contracts or that the terms of the renewed contracts will be as favorable as the existing contracts. If we are unable to renew or replace these contracts, or if we renew on less favorable terms, we may suffer a material reduction in revenue and earnings.
No assurances can be made that we will be successful in hiring or retaining members of a skilled technical workforce. We have a skilled technical workforce and an industry recognized technician training program for each of our service lines that prepares new employees as well as further trains our existing employees. The competition for these individuals is intense. DueThe failure to the impacts of COVID-19, we implemented cost reductions and organizational changes which increases our risk of losing key skilled employees. Furthermore, once the economic environment and demand for our services has recovered, we will be under pressure to re-hire or onboard employees during a time when there could be a significant demand for skilled labor. The loss ofretain these individuals, or failure to attract new employees, could adversely affect our ability to perform our obligations on our clients’ projects or maintenance and consequently could negatively impact our ability to meet the demand for our products and services.
The loss or unavailability of any of our executive officers or other key personnel could have a material adverse effect on our business. We depend greatly on the efforts of our executive officers and other key employees to manage and exercise leadership over our operations. The loss or unavailability of any of our executive officers or other key employees could have a material adverse effect on our business operations.
Unsatisfactory quality of service execution, including safety performance, can affect client relationships, eliminate or reduce revenue streams from our largest clients, result in higher operating costs and negatively impact our ability to hire and retain a skilled technical workforce. The services we provide could incur quality of execution issues that may be caused by our workforce personnel and/or components we manufacture or purchase from other manufacturers or suppliers. If the quality of our services does not meet our clients’ expectations or satisfaction, then our sales and operating earnings, and, ultimately, our reputation, could be negatively impacted. Additionally, our workers are subject to the normal hazards associated with providing services at industrial facilities. Even with proper safety precautions, these hazards can lead to personal injury, loss of life, destruction of property, plant and equipment, lower employee morale and environmental damage. While we are intensely focused on maintaining a strong safety environment and minimizing the risk of accidents, there can be no assurance that these efforts will be effective. Poor safety performance may limit or eliminate potential revenue streams, including from many of our largest clients, and may materially increase our operating costs, including increasing our required insurance deductibles, self-insured retention and insurance premium costs.
Our business depends upon the maintenance of our proprietary technologies and information. We depend on our proprietary technologies and information, many of which are no longer subject to patent protection. We regularly enter into confidentiality agreements with our key employees, clients, potential clients and other third parties and limit access to and distribution of our trade secrets and other proprietary information. However, these measures may not be adequate to prevent misappropriation of our technologies or to assure that our competitors will not independently develop technologies that are substantially equivalent or superior to our technologies. In addition, because we operate worldwide, the laws of other countries in which we operate may not protect our proprietary rights to the same extent as the laws of the United States. We are also subject to the risk of adverse claims and litigation alleging infringement of intellectual property rights.
No assurances can be made that we will be successful in maintaining or renewing our contracts with our clients. A significant portion of our contracts and agreements with clients may be terminated by either party on short notice. Although we actively pursue the renewal of our contracts, we cannot assure that we will be able to renew these contracts or that the terms of the renewed contracts will be as favorable as the existing contracts. If we are unable to renew or replace these contracts, or if we renew on less favorable terms, we may suffer a material reduction in revenue and earnings.
The loss or unavailability of any of our executive officers or other key personnel could have a material adverse effect on our business. We depend greatly on the efforts of our executive officers and other key employees to manage and exercise leadership over our operations. The loss or unavailability of any of our executive officers or other key employees could have a material adverse effect on our business operations.
Additional impairments of our goodwill, impairments of our intangible and other long-lived assets, and changes in the estimated useful lives of intangible assets could have a material adverse impact on our results of operations and financial condition.As a result of past acquisitions, goodwill and other intangible assets comprise a significant portion of our total assets. As of December 31, 2021, our goodwill and intangible assets totaled $25.2 million and $89.9 million, respectively. We assess or test goodwill for impairment at least annually in accordance with Generally Accepted Accounting Principles in the U.S. (“GAAP”), while our other Our long-lived assets, including our finite-lived intangible assets, are tested for impairment when
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circumstances indicate that the carrying amount may not be recoverable. A decrease in our market capitalization or profitability or unfavorable changes in market, economic and industry conditions all would increase the risk of impairment.
We have three reporting units and perform a goodwill impairment test at a reporting unit level on an annual basis on December 1 of each year and, as discussed above, whenever there are sufficient indicators that the carrying value of a reporting unit exceeds its fair value.
As a result of revenue and earnings declines and sustained declined in our stock price through September 30, 2021, we determined that a triggering event had occurred as it was more likely than not that the carrying values of our reporting units exceeded their fair values. Our revenue growth and profitability are influenced by several industry trend factors, including end markets capital spending levels, supply and demand levels and technology. With oil prices and demand increasing, refiners (represents approximately 40% of our customers) are recovering; however, capital expenditures have not fully recovered resulting in lower current activity and pricing pressure for our products and services. Accordingly, we performed a quantitative assessment of the fair value of goodwill as of September 30, 2021.
Based upon our impairment assessment, we determined the carrying amount of our MS reporting unit exceeded the fair value. As a result, we recorded $55.8 million in goodwill impairment charges on our MS reporting unit during the three months ended September 30, 2021. The fair value of the Quest Integrity reporting unit exceeded its carrying value at September 30, 2021. Our IHT reporting unit has no goodwill associated as it was determined to be fully impaired on March 31, 2020.
For our annual goodwill impairment test as of December 1, 2021, we elected to perform a quantitative assessment to determine if it was more likely than not (that is, a likelihood of more than 50 percent) that the fair value of our reporting unit was less than its carrying value as of the test date. Based on the quantitative assessment, we concluded that the carrying amount of our Quest Integrity reporting unit exceeded the fair value. As a result, we recorded $8.8 million in goodwill impairment charges on our Quest Integrity reporting unit during the three months ended December 31, 2021.
GAAP requires that we evaluate the useful lives of our intangible assets subject to amortization each reporting period. If the estimate of an intangible asset’s remaining useful life is changed, the remaining carrying amount of the intangible asset is amortized prospectively over that revised remaining useful life. To the extent the revised useful life of an intangible asset is less than originally estimated, our future amortization expense will increase, which could have a material impact on our results of operations and financial condition.
Improvements in operating results from expected savings in operating costs from workforce reductions and other cost saving and business improvement initiatives may not be realized, in the estimated amounts, may take longer to be realized, or could be realized only for a limited period.perio In 2017 through the first quarter of 2021, we developed and implemented a project known as OneTEAM, an assessment of all aspects of our business, including international operations, for improvement and cost saving opportunities. Ind. Since January 2021, we announcedhave implemented a new strategic organizational structure and reduced our operating costs through headcount reductions and other steps to better position ourselves for the recovery after the COVID-19 pandemic and to continue service diversification and enhance client value. These organizational changes resulted in restructuring charges and other cost savingcost-saving opportunities. However, in order to implement this or any other future cost savings or business improvement initiatives, we expect to incur additional expenses, which could adversely impact our financial results prior to the realization of the expected benefits associated with the initiatives. Due to numerous factors or future developments, we may not achieve cost reductions or other business improvements consistent with our expectations or the benefits may be delayed. These factors or future developments could include (i) the incurrence of higher than expected costs or delays in reassigning and retraining remaining employees or outsourcing or eliminating duties and functions of eliminated employees, (ii) unanticipated delays in discharging employees in eliminated positions as a result of regulatory or legal limitations on employee terminations in certain jurisdictions, (iii) actual savings differing from anticipated cost savings, (iv) anticipated benefits from business improvement initiatives not materializing and (v) disruptions to normal operations or other unintended adverse impacts resulting from the initiatives.initiatives, including negatively impacting our ability to grow our business.
We may also decide to reduce, suspend or terminate our cost savingcost-saving and business improvement initiatives at any time before achieving the estimated benefits or after a limited period of time. The elimination of current employees can also result in increased future costs in hiring, training and mobilizing new employees or rehires in the event of a future increase in demand for our services, resulting in a slower recovery of results from operations. Our initiatives may negatively affect our ability to retain and attract qualified personnel, who may experience uncertainty about their future roles with us.
We may experience inflationary pressures in our operating costs and cost overruns on our projects. A number of our clients are serviced under fixed price contracts or contracts including a combination of fixed and variable elements, where we bear a portion of the risk for cost overruns. Under such contracts, prices are established in part on cost and scheduling estimates, which are based on a number of assumptions, including assumptions about future economic conditions, prices and availability of subcontractors, materials and other exigencies of our services. Our profitability depends heavily on our ability to make accurate estimates. Inaccurate estimates, or changes in other circumstances, such as unanticipated technical problems, difficulties obtaining permits or approvals, changes in local laws or labor conditions, weather delays, cost of raw materials,
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trade disputes and tariffs, currency fluctuations, inflation pressures or our suppliers' or subcontractors' inability to perform could result in substantial losses, as such changes adversely affect the revenues recognized on each project.
Additionally, we may incur significant costs in excess of estimates due to changes to any work orders requested by our clients materially changing the scope of work to be completed by us. Our services are usually performed pursuant to purchase orders issued under written client agreements. We may be required to perform additional services that were not contemplated in the pricing related to any such purchaser order, including services resulting from client requested changes, incomplete or inaccurate engineering, changes in project specifications and other similar information provided to us by the client which form the basis for our original estimates. We recognize revenue proportionately as costs are incurred, therefore, we may be required to adjusted revenue recognize on fixed contract projects in the event we incur actual costs in excess of our estimates for such project if we are unable to obtain adequate compensation for any such additional services.
Economic, political and other risks associated with international operations could adversely affect our business.business. A portion of our operations are conducted and located outside the U.S., and accordingly, our business is subject to risks associated with doing business internationally, including changes in foreign currency exchange rates, instability in political or economic conditions, difficulty in repatriating cash proceeds, differing employee relations, differing regulatory environments, trade protection measures, and difficulty in administering and enforcing corporate policies which may be different than the normal business practices of local cultures. Further, the presence of our offices and operations throughout the world creates greater financial and operational risks due to the nature of our operations being conducted at various locations. Our international business operations may include projects in countries where corruption is prevalent. Although we have implemented and continue to implement and enforce policies and procedures designed to ensure compliance with the U.S. Foreign Corrupt Practices Act and the United Kingdom Bribery Act, as well as internal controls, policies and procedures, and employee training and compliance programs to deter prohibited practices more generally, there can be no assurance that all of our employees, contractors or agents, including those representing us in countries where practices which violate such anti-corruption laws may be customary, will not take actions in violation of, or circumventing, our policies and procedures. Any violation of foreign or U.S. laws by our employees, contractors or agents, even if such violation is prohibited by our policies and procedures, could have a material adverse effect on our results of operations, financial position or cash flows.
Business acquisitions and divestitures entail risk for investors. From time to time, we seek growth through strategic acquisitions while also evaluating our portfolio for potential divestitures in or complementary to, the specialty maintenance and specialty industrial services, including inspection, engineering assessment and mechanical services to complement, diversify or rationalize our existing business. We may also acquire other businesses that enhance our services or geographic scope and/or divest certain businesses or service offerings to rationalize our operations and take advantage of strategic opportunities. We may not be able to expand our market presence through acquisitions, and acquisitions may present unforeseen integration difficulties or costs. No assurances can be made that we will realize the cost savings, synergies or revenue enhancements that we may anticipate from any acquisition or divestiture, or that we will realize such benefits within the time frame that we expect. If we are not able to address the challenges associated with acquisitions and successfully integrate acquired businesses, or if our integrated product and service offerings fail to achieve market acceptance, or if we are not able to successfully separate divested operations, our business could be adversely affected. The transactions may also affect our share price or future financial results depending on the structure of such considerations. To the extent we issue stock or other rights to purchase stock, including options or other rights, existing shareholders may be diluted and earnings per share may decrease. In addition, acquisitions may result in the incurrence of additional debt.debt of the acquired businesses, or we may incur additional debt to finance such acquisitions.
The price of our outstanding securities may be volatile. It is possible that in some future quarter (or quarters) our revenues, operating results or other measures of financial performance will not meet the expectations of investors, which could cause the price of our outstanding securities to decline or be volatile. Historically, our quarterly and annual sales and operating results have fluctuated. We expect fluctuations to continue in the future. In addition to general economic and political conditions, and in addition to the other factors identified under this Item 1A “Risk Factors”, the following factors may affect our sales and operating results: the timing of significant client orders, the timing of planned maintenance projects at client facilities, changes in competitive pricing, wide variations in profitability by product line, variations in operating expenses, rapid
increases in raw material and labor costs, the timing of announcements or introductions of new products or services by us, our competitors or our respective clients, the acceptance of those services, our ability to adequately meet staffing requirements with qualified personnel, relative variations in manufacturing efficiencies and costs, and the relative strength or weakness of international markets. Since our quarterly and annual revenues and operating results vary, we believe that period-to-period comparisons are not necessarily meaningful and should not be relied upon as indicators of our future performance.
Our business may be adversely impacted by work stoppages, staffing shortages and other labor matters. Although we believe that our relations with our employees are good and we have had no strikes or work stoppages, no assurances can be made that we will not experience these and other types of conflicts with labor unions, works councils, other groups representing employees, or our employees in general, or that any future negotiations with our labor unions will not result in significant increases in the cost of labor.
We extend credit to clients for purchases of our services which subjects us to potential credit risk that could, if realized, adversely affect our financial condition, results of operations and cash flows.flows. If we are unable to collect amounts owed to us, or retain amounts paid to us, our cash flows would be reduced and we could experience losses. We would also
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recognize losses with respect to any receivables that are impaired as a result of our clients’ financial difficulties or bankruptcies. The risk of loss may increase for capital projects where we provide services over a longer period of time. Credit losses could materially and adversely affect our financial condition, results of operations and cash flows.
AsWe may experience inflationary pressures in our operating costs and cost overruns on our projects. A small portion of our clients are serviced under fixed price contracts or contracts including a combination of fixed and variable elements, where we bear a portion of the risk for cost overruns. Under such contracts, prices are established in part on cost and scheduling estimates, which are based on a number of assumptions, including assumptions about future economic conditions, prices and availability of subcontractors, materials and other exigencies of our services. Our profitability for these contracts depends heavily on our ability to make accurate estimates. Inaccurate estimates, or changes in other circumstances, such as unanticipated technical problems, difficulties obtaining permits or approvals, changes in local laws or labor conditions, weather delays, cost of raw materials, trade disputes and tariffs, currency fluctuations, inflation pressures or our suppliers’ or subcontractors’ inability to perform could result in substantial losses, as such changes adversely affect the revenues and profitability recognized on each project. Current and future inflationary volatility driven by, among other things, supply chain disruptions and governmental stimulus or fiscal policies as well as geopolitical conflicts such as the ongoing military conflict between Russia and Ukraine and other geopolitical issues impacting global trade could further impact our ability to make accurate estimates, which could have an adverse impact on our business, cash flows and profitability.
Increasing scrutiny and changing expectations from investors, customers and other market participants with respect to sustainability or environmental, social and governance (“ESG”) matters may impose additional costs on us or expose us to reputational or other risks. Companies across all industries and around the globe are facing increasing scrutiny relating to their ESG policies, initiatives and activities by investors, lenders, regulators, customers and other market participants. While we have policies and initiatives in place related to our ESG practices, the recent increased focus on ESG matters may impact our access to capital, as investors and lenders may reconsider their capital investment allocation as a result of our geographically diverse and decentralized operations within the United States and other countries around the world, we are more susceptible to certain risks. We have offices and operations throughout the world. This creates greater financial and operational risks due to the naturetheir assessment of our operations being conducted at various locations. While we have robust internal controls,ESG practices. Our ESG initiatives, intentions and expectations are subject to change and there can be no assurance that our ESG policies and procedures will continue. Further, regulatory requirements related to ESG continue to evolve and employee trainingmay increase our costs of compliance. If we do not adapt to or comply with investor or other stakeholder expectations and compliance programsstandards on ESG matters as they continue to deter prohibitedevolve or if we are perceived to have not responded appropriately to the growing concern for ESG issues, regardless of whether there is a regulatory or legal requirement to do so, we may suffer reputational damage.
While we may create and publish voluntary disclosures regarding ESG matters from time to time, we could be criticized for the accuracy, adequacy or completeness of the disclosure related to our ESG-related practices theyand initiatives, commitments and goals, and progress against those goals. Certain statements in those voluntary disclosures are based on hypothetical expectations and assumptions that may not be effectiverepresentative of current or actual risks or events or forecasts of expected risks or events, including the costs associated therewith. Such expectations and assumptions are necessarily uncertain and may be prone to error or subject to misinterpretation given the long timelines involved and lack of an established, single approach to identifying, measuring and reporting on many ESG issues. If our ESG-related data, processes or reporting are incomplete or inaccurate, or if we fail to achieve progress with respect to our goals within the scope of ESG on a timely basis, or at all, our reputation could be adversely affected.
In addition, organizations that provide rating information to investors on ESG matters may assign unfavorable ratings to Team or our industries, which may lead to negative investor sentiment and the diversion of investment to other companies or industries, which could have a negative impact on our stock price and our costs of capital. To the extent ESG matters negatively impact our reputation, we may not be able to compete as effectively to recruit or retain employees, which may adversely affect our operations. Such ESG matters may also impact our customers, which may result in preventing employees, contractors or agents from violating or circumventing such internal policies or from material violationsreduced demand for certain of applicable lawsour products and regulations.services.
Risks Related to Financing Our Business
We are subject to risks associated with indebtedness under our credit facilities, including the risk of failure to maintain compliance with financial covenants, the risk of being unable to make interest and principal payments when due and the risk of rising interest rates. Additionally, due to our significant debt and high leverage there could behave a negative impact on our financing options and liquidity position.
We have a significant amount of debt as discussed below, and our overall leverage and the terms of our financing arrangements could:
limit our ability to obtain additional financing in the future for working capital, capital expenditures, to fund growth or for general corporate purposes;
make it more difficult for us to satisfy the terms of our debt obligations;
make it more difficult for us to manage increases in interest rates;
limit our ability to refinance our existing debt on terms acceptable to us, or at all;
require us to dedicate a substantial portion of our cash flow from operations to make interest and principal payments on our debt, thereby limiting the availability of our cash flow to fund future investments, capital expenditures, working capital, business activities and other general corporate requirements; and
subject us to higher levels of indebtedness than our competitors, which may cause a competitive disadvantage and may reduce our flexibility in responding to increased competition.
Our ability to meet expenses and debt service obligations will depend on our future performance, which will be affected by financial, business, economic and other factors. If we do not generate enough cash to pay our debt service obligations, we may be required to refinance all or part of our debt, sell assets, borrow more money or raise additional equity capital.
On December 18, 2020, we entered into an asset-based credit agreement (the “Credit Agreement”) led by Citibank, N.A., as agent, which provides for available borrowings up to $150.0 million (the “ABL Facility”). The ABL Facility matures and all outstanding amounts become due and payable on December 18, 2024. However, if our Notes, which mature on August 1, 2023, have an aggregate principal amount of $10.0 million (updated from $50.0 million to $10.0 million as part of the Third Amendment to the Term Loan) or more outstanding 120 days prior to their maturity date (the “Trigger Date”), or if there are Notes in an aggregate principal amount of less than $10.0 million outstanding and we do not have sufficient excess availability of more than 20% under the ABL Facility on the Trigger Date, the ABL Facility will terminate on the Trigger Date.
On December 7, 2021, the Company entered into Amendment No. 2 (the “ABL Amendment No. 2”) to the Credit Agreement. ABL Amendment No. 2, among other things, (i) revises the applicable margin to 4.25% for LIBOR rate advances, (ii) provides that at all times beginning on the effective date of the ABL Amendment No. 2 and ending on the date Citibank shall have received and approved the borrowing base certificate for the calendar month ending December 31, 2021, the borrowing base shall not exceed the lesser of (a) the borrowing base calculated as set forth in the borrowing base certificate for the calendar month ending December 31, 2021 and (b) $108,500,000, (iii) establishes an interest reserve account for certain payments due under the Term Loan Credit Agreement, (iv) provides that after giving effect to any borrowing and any disbursements to be made by the Company with the proceeds of such borrowing, within one business day of such borrowing, the Company and its U.S. subsidiaries may not have more than $5.0 million cash on hand, (v) provides for weekly variance testing to be delivered to Citibank, (vi) requires the Company to have used all of the proceeds borrowed under the Subordinated Term Loan Credit Agreement prior to borrowing under the Credit Agreement, and (vii) increases the amount of subordinated debt available to be incurred by the Company to account for (a) the additional $27.5 million borrowed under the Subordinated Term Loan Credit Agreement, (b) any additional amount borrowed under the Subordinated Term Loan Credit Agreement not to exceed $75.0 million in the aggregate, and (c) the payment of interest in the form of payment-in-kind interest with respect to the Initial Term Loans (as defined in the Subordinated Term Loan Credit Agreement).
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The ABL Facility contains customary conditions to borrowings, events of default and covenants. In the event that our excess availability is less than the greater of (i) $15.0 million and (ii) 10.00% of the lesser of (1) the current borrowing base and (2) the commitments under the ABL Facility then in effect, a consolidated fixed charge coverage ratio of at least 1.00 to 1.00 must be maintained. Upon the occurrence of certain events of default, an additional 2.0% interest maybe required on the outstanding loans under the ABL Facility.
On February 11, 2022, we entered into a new credit agreement with the lender parties thereto, and Eclipse Business Capital, LLC, a Delaware limited liability company, as agent, (“Eclipse”) (such agreement, the “ABL Credit Agreement”). Available funding commitments to us under the ABL Credit Agreement, subject to certain conditions, include a revolving credit line in an amount of up to $130.0 million to be provided by certain affiliates of Eclipse (the “Revolving Credit Loans”), with a $35.0 million sublimit for swingline borrowings and a $26.0 million sublimit for issuances of letters of credit, and an incremental delayed draw term loan of up to $35.0 million (the “Delayed Draw Term Loans”) to be provided by Corre Partners Management, LLC and certain of its affiliates (“Corre”) (collectively, the “ABL Credit Facility”). The ABL Credit Facility matures and all outstanding amounts become due and payable on February 11, 2025, however, the ABL Credit Facility is subject to the Trigger Date as defined above. The proceeds of the loans under the ABL Credit Facility were used to, among other things, pay off the amounts owed under the Credit Agreement, which was repaid and terminated in full on February 11, 2022.
Revolving Credit Loans bear interest through maturity at a variable rate based upon an annual rate of a LIBOR Rate (or a Base Rate (as defined below) if the LIBOR Rate is unavailable for any reason), plus an applicable margin (“LIBOR Rate Loan” and “Base Rate Loan”, respectively). The “Base Rate” is defined as a fluctuating interest rate equal to the greatest of (1) the federal funds rate plus 0.50%, (2) Wells Fargo Bank, National Association’s prime rate, and (3) the one-month LIBOR Rate. The “applicable margin” is defined as a rate of 3.15%, 3.40% or 3.65% for Base Rate Loans with a 2.00% Base Rate floor and a rate of 4.15%, 4.40% or 4.65% for LIBOR Rate Loans with a 1.00% LIBOR floor, in each case depending on the amount of EBITDA as of the most recent measurement period, as reported in a monthly compliance certificate. The Delayed Draw Term Loans shall bear interest through maturity at a rate of the LIBOR Rate plus 10.0%, with a 1.00% LIBOR floor. The fee for undrawn revolving amounts is 0.50% and the fee for undrawn Delayed Draw Term Loan amounts is 3.00%. Interest under the ABL Credit Facility is payable monthly. We will also be required to pay customary letter of credit fees, as necessary. The Company may make voluntary prepayments of the loans under the ABL Credit Facility from time to time, subject, in the case of the Delayed Draw Term Loans, to certain conditions. Mandatory prepayments are also required in certain circumstances, including with respect to the Delayed Draw Term Loan, if the ratio of aggregate value of the collateral under the ABL Credit Facility to the sum of the delayed draw term loans plus revolving facility usage outstanding is less than 130%. Amounts repaid may be re-borrowed, subject to compliance with the borrowing base and the other conditions set forth in the ABL Credit Agreement, subject, in the case of the Delayed Draw Term Loans to a maximum of four such borrowings in any 12-month period. Certain permanent repayments of the ABL Credit Facility loans are subject to the payment of a premium of 2.00% during the first year of the facility, 1.00% during the second year of the facility, and 0.50% in the last year of the facility. The ABL Credit Agreement contains customary conditions to borrowings and covenants, including covenants that restrict our ability to sell assets, make changes to the natureDisclosure of our business, engage in mergers or acquisitions, incur, assume or permit to exist additional indebtednessdebt appears underItem 7 – Liquidity and guarantees, create or permit to exist liens, pay dividends, issue equity instruments, make distributions or redeem or repurchase capital stock or make other investments, engage in transactions with affiliatesCapital Resources, Note 1 – Summary of Significant Accounting Policies and make payments in respect of certain debt. The ABL Credit Agreement also requires that we will not exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided that this requirement will not apply if we maintain a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the secondPractice, and fourth fiscal quarter of each calendar year. In addition, the ABL Credit Agreement includes customary events of default, the occurrence of which may require that we pay an additional 2.0% interest on the outstanding loans under the ABL Credit Agreement.
On December 18, 2020, we also entered into a credit agreement with Atlantic Park Strategic Capital Fund, L.P., as agent, and APSC Holdco II, L.P. (“APSC”), as lender (the “Term Loan Credit Agreement”), pursuant to which we borrowed a $250.0 million term loan (the “Term Loan”). The Term Loan matures, and all outstanding amounts become due and payable on December 18, 2026, provided that certain conditions could result in an earlier maturity, including if the Notes have an aggregate principal amount outstanding of $10.0 million or more on the Trigger Date, in which case the Term Loan will terminate on the Trigger Date.
On FebruaryNote 11 2022, we entered into Amendment No. 6 (the “Sixth Amendment”) to the Term Loan Credit Agreement. The Sixth Amendment, among other things and subject to the terms thereof, (i) permits the entry into the ABL Credit Agreement, (ii) permits certain interest payments due under the Term Loan Credit Agreement to be paid in kind, (iii) permits certain asset sales and requires certain related mandatory prepayments, subject to an applicable prepayment premium, and (iv) amends the financial covenants, such that the maximum net leverage ratio of 7.00 to 1.00 will not be tested until the fiscal quarter ending March 31, 2023, and the Company is not permitted to exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided, that this unfinanced capital expenditures requirement will not apply if the Company maintains a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year.
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On November 9, 2021, we entered into a credit agreement (the “Subordinated Term Loan Credit Agreement”) with Corre Credit Fund, LLC (“Corre Fund”), as agent, and the lenders party thereto providing for an unsecured $50.0 million delayed draw subordinated term loan facility (the “Subordinated Term Loan”). Pursuant to the Subordinated Term Loan Credit Agreement, we borrowed $22.5 million on November 9, 2021, and an additional $27.5 million on December 8, 2021. The Subordinated Term Loan matures, and all outstanding amounts become due and payable, on the earlier of December 31, 2026 and the date that is two weeks later than the maturity or full repayment of the Term Loan. The stated interest rate on the Subordinated Term Loan is 12%.
On February 11, 2022, we entered into Amendment No. 5 (the “Corre Amendment 5”) to the Subordinated Term Loan Credit Agreement with the lenders from time to time party thereto (including Corre), and Cantor Fitzgerald Securities, as agent. The Corre Amendment 5, among other things, (i) provides for an additional commitment of $10.0 million in subordinated delayed draw term loans to be available for borrowing by the Company until July 1, 2022, (ii) permits the entry into the ABL Credit Facility, (iii) permits certain asset sales and requires certain related mandatory prepayments, subject to an applicable prepayment premium, and (iv) amends the financial covenants, such that the maximum net leverage ratio of 7.00 to 1.00 will not be tested until the fiscal quarter ending March 31, 2023, and the Company is not permitted to exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided, that this unfinanced capital expenditures requirement will not apply if the Company maintains a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year.
Our ability to maintain compliance with the financial covenants pursuant to the debt instruments we are party to is dependent upon our future operating performance and future financial condition, both of which are subject to various risks and uncertainties. The effects of the COVID-19 pandemic and the related economic repercussions could have a significant adverse effect on our financial position and business condition, as well as our clients and suppliers. Additionally, these eventsrisks and uncertainties may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, and affect our future need or ability to borrow under our 2022 ABL Credit Facility. In addition to our current sources of funding our business, the effects of such events may impact our liquidity or our need to revise our allocation or sources of capital, implement further cost reduction measures and/or change our business strategy. Although the COVID-19 pandemic and related economic repercussions could have a broad range of effects on our liquidity sources, the effects will depend on future developments and cannot be predicted at this time.
We rely primarily on cash flows from our operations to make required interest and principal payments on our debt. If we are unable to generate sufficient cash flows from our operations, we may be unable to pay interest and principal obligations on our debt when they become due. Failure to comply with these obligations or failure to comply with the financial covenants discussed above could result in an event of default, which would permit our lenders to accelerate the repayment of the debt. If our lenders accelerate the repayment of debt, there is no assurance that we could refinance such debt on terms favorable to us or at all.
Our ABL Facilitylargest shareholder (Corre and Term Loan bear interest at variable market rates. If market interest rates increase,certain of its affiliates) owns a meaningful percentage of our interest expenseoutstanding equity securities, which could limit the ability of other shareholders to influence corporate matters. Our largest shareholder beneficially owned approximately 39.8% of the total voting power held by shareholders of our outstanding common stock as of March 5, 2024 (including common stock issued pursuant to the common stock subscription agreement with certain Corre holders and cash flows could be adversely impacted. Based on borrowings outstanding at December 31, 2021, an increaseshares issuable upon exercise, subject to beneficial ownership limitation, of certain Warrants, as defined below, held by our largest shareholder in market interest rates of 100 basis points would increase our interest expense and decrease our operating cash flows by approximately $3.1 million on an annual basis.
Our ABL Credit Facility and Term Loan restrict our ability to, among other items, incur additional indebtedness, engage in mergers, acquisitions and dispositions and alter the business conducted by us. These restrictions could adversely affect our ability to operate our businesses andeach case). As a result, this shareholder may limit our ability to take advantage of potential business opportunities as they arise.
We may not be able to continue as a going concern. We have suffered recurring operating losses relatedexert influence over our affairs and policies. This concentrated ownership could limit the ability of the remaining shareholders to influence corporate matters, and the COVID pandemic, related economic repercussions, and difficult market conditions and prior tointerests of the Recent Financing Transactions discussed below, the Company required additional liquidity to continue its operations over the next twelve months. During the year, revenues and margins continued to decline against forecast along with margin pressures from inflationary costs including labor, materials, and transportation resulting in further operating losses. As of December 31, 2021, we are in compliancelarge shareholder may not coincide with our debt covenants; however, our financial forecasts as of December 31, 2021 indicated insufficient cash flows from operations to address our near-term liquidity needs and maintain compliance with our debt covenants within one year followinginterests or the date that our financial statements are issued.
As discussed in Note 1 – Recent Financing Transactions, on February 11, 2022, the Company successfully closed on financing transactions that provided improved liquidity and runway to execute on the business turnaround, support working capital needs and pursue potential strategic alternatives. Following the Recent Financing Transactions, we evaluated the Company’s liquidity within one year after the date of issuance of these consolidated financial statements to determine if there is substantial doubt about the Company’s ability to continue as a going concern. In the preparation of this liquidity assessment, we applied judgment to estimate the projected cash flowsinterests of the Company, including the following: (i) projected cash outflows, (ii) projected cash inflows, and (iii) excess availability level under the Company’s existing debt arrangements.remaining shareholders. The cash flow projections were based on known or planned cash requirements for operating and financing costs. We believe, based on the
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Company’s forecast, that current working capital and capital expenditure financing is sufficient to fund the operations, maintain compliance with our debt covenants, and satisfy the Company’s obligations as they come due within one year after the date of issuance of these financial statements. While the Recent Financing Transactions provide us with additional funding to meet our near-term liquidity needs and included a waiver of our debt covenants through March 31, 2023, there can be no assurance that (i) our lenders will provide additional waivers or amendments in the event of future non-compliance with our debt covenants, or other possible events of default that could happen, or (ii) that we will generate adequate liquidity to fund our operations, or to satisfy the obligations under our convertible debt and potential acceleration of debt maturities thatownership may become due on April 3, 2023 related to the Trigger Date.
The accounting method for our convertible debt securities mayalso have a material effect on our reported financial results. On July 31, 2017 we issued $230.0 million principal amount of 5.00% Convertible Senior Notes due 2023 in a private offering. In December 2020, we retired $136.9 million par value of our Notes for $135.5 million, excluding accrued interest, using proceeds from the Term Loan and borrowings under the ABL Facility. As of December 31, 2021, the principal amount of Notes outstanding was $93.1 million.
Convertible debt instruments (such as the Notes) that may be settled entirely or partly in cash are currently accounted for utilizing the treasury stock method if we have the ability and intent to settle in cash, the effect of which is that the shares issuable upon conversiondelaying, preventing or deterring a change of the Notes are not included in the calculation of diluted earnings per share except to the extent that the conversion value of the Notes exceeds their principal amount and if the effect would be dilutive. Under the treasury stock method, for diluted earnings per share purposes, the transaction is accounted for as if the number of shares of common stock that would be necessary to settle such excess, if we elected to settle such excess in shares, are issued. We cannot be sure that we will be able to demonstrate the ability or intent to settle the Notes in cash in any future reporting period. Additionally, the Financial Accounting Standards Board (“FASB”) has recently issued Accounting Standards Update (“ASU”) 2020-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own Equity, which will eliminate the use of the treasury stock method to calculate diluted earnings per share. We expect to adopt ASU 2020-06 beginning January 1, 2022, at which time we would utilize the if-converted method, which would require us to assume the Notes would be settled entirely in shares of common stock for purposes of calculating diluted earnings per share, if the effect would be dilutive. In such case, our diluted earnings per share would be adversely affected.
Transactions relating to our convertible debt securities may dilute the ownership interest of existing stockholders, or may otherwise depress the price of our common stock. The Notes are convertible into 4,291,705 shares of common stock. Upon conversion, we may settle the Notes in cash or in shares of common stock or a combination of cash and shares of common stock, in each case, at our election. If the Notes are converted, our current intent is to settle the principal amount of the Notes in cash and settle the remainder of our conversion obligation by issuing shares of common stock; however, we cannot guarantee that we will have sufficient funds available to us at the time of any such conversions in order to effect settlement in that manner. In such case, we could elect to settle the conversion obligation in a different combination of cash and shares of common stock or entirely in shares of common stock, depending on the circumstances. To the extent we deliver shares of common stock upon conversion of the Notes, the ownership interests of existing stockholders would be diluted. Any sales in the public market of the common stock issuable upon such conversion could adversely affect prevailing market prices of our common stock.control.
Risks Related to Information Systems
Our business and operations wouldcould suffer in the event of computer system failures, cyber-attacks or deficiencies in our cyber-security or those of third-party providers.providers. In the ordinary course of our business, we continue to increase dependencies on digital technologies to conduct our business. Sensitive data is also transmitted on our networks and systems, including our intellectual property and proprietary information that is confidential to the business, to our customers and our business partners. We have also outsourced significant elements of our information technology infrastructure and, as a result, third parties may or could have access to our confidential information. The secure maintenance of this information is critical to our business and reputation. Despite the implementation of security measures, our internal computer systems, and those of third parties on which we rely, are vulnerable to damage from computer viruses, malware, ransomware, cyber fraud, natural disasters, terrorism, war, telecommunication and electrical failures, cyber-attacks or cyber-intrusions over the Internet, attachments to emails, persons
inside our organization, or persons with access to systems inside our organization. The risk of a security breach or disruption, particularly through cyber-attacks or cyber intrusion, including by computer hackers, foreign governments, and cyber terrorists, has generally increased as the number, intensity and sophistication of attempted attacks and intrusions from around the world have increased. Any such breach could compromise our networks and the information stored there could be accessed, publicly disclosed, encrypted, lost or stolen. Any such access, inappropriate disclosure of confidential or proprietary information or other loss of information, including our data being breached at third-party providers, could result in legal claims or proceedings, liability or financial loss under laws that protect the privacy of personal information, disruption of our operations with increases in costs and decline in revenues, damage to intellectual property or our product development programs and damage to our reputation, which could adversely affect our business.
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Furthermore, we and our third-party providers rely on electronic communications and information systemsystems to conduct our operations. We and our third-party providers have been, and may continue to be, targeted by parties using fraudulent e-mails and other communications in attempts to misappropriate bank accountingaccount information, passwords, or other personal information or to introduce viruses or other malware to our information systems. We currently maintain an insurance related to cybersecurity breaches and are exploring a range of steps to enhance our security protections and prevent future unauthorized activity. Though we endeavor to mitigate these threats, cyber-attacks against us or our third-party providers and business partners remain a serious issue. The pervasiveness of cybersecurity incidents in general and the risks of cyber-crime are complex and continue to evolve. Fortunately, our cybersecurity posture continued to improve in 2021. One of the legacy ERP systems was migrated into the Company’s main US ERP system, and several aging applications on our externally facing firewalls were upgraded. However, a number of other ERP systems are out of vendor support with no assurance that our security efforts will be effective or that security breaches would not be damaging.
Interruptions in the proper functioning of our information systems could disrupt operations and cause increases in costs and/or decreases in revenues. The proper functioning of our information systems is critical to the successful operation of our business. Although our information systems are protected through physical and software safeguards, our information systems are still vulnerable to natural disasters, power losses, telecommunication failures and other problems. If critical information systems fail or are otherwise unavailable, our business operations could be adversely affected.
Risks Related to Regulations
FluctuationsUnanticipated fluctuations in our effective tax rate and our tax obligations, changes in legislation or adverse outcomes resulting from examination of our income or other tax returns could adversely affect our financial results. We are subject to taxes in the U.S. and in various foreign jurisdictions. Significant judgment is required in determining our worldwide income tax provision, which includes assessing the restrictions on tax credits, offset gains or repatriation of cash proceeds, tax assets and accruals for other taxes, and theretaxes. There are many transactions and calculations where the ultimate tax determination is uncertain. Our future effective income tax raterates could be subject to volatility or adversely affected by our profit levels, changes in our business, reorganization of our business and operating structure, changes in the mix of earnings in countries with differing statutory tax rates, changes in the elections we make changes in applicable tax laws or interpretations of existing tax laws or changes in the valuation allowance for deferred tax assets, as well as other factors.
The Organization for Economic Co-operation and Development (the “OECD”), an international association comprised of 38 countries, including the United States, has issued proposals that change long-standing tax principles including on a global minimum tax initiative. On December 12, 2022, the European Union member states agreed to implement the OECD’s Base Erosion and Profit Shifting (BEPS) 2.0 Pillar Two global corporate minimum tax rate of 15% on companies with revenues over a specific threshold, which would go into effect in 2024. To date, various jurisdictions have enacted, or are in the process of enacting, legislation on these rules, and the OECD continues to release additional guidance. While it is uncertain whether the U.S. will enact legislation to adopt the minimum tax directive, certain countries in which we operate have adopted legislation, and other countries are in the process of introducing legislation to implement the minimum tax directive. Further, the OECD issued administrative guidance providing transition and safe harbor rules that could delay the impact of the minimum tax directive. We will continue to monitor the implementation of these rules by the countries in which we operate.
Our future effective tax rates could also be adversely affected by changes in tax laws, both domestically and internationally, or the interpretation of application thereof. From time to time, the U.S. Congress and foreign, state and local governments consider legislation that could increase our effective tax rate. We cannot determine whether, or in what form, other future tax legislation will ultimately be enacted or what impact any such legislation could have on our profitability.
We are also currently subject to audit in various jurisdictions, and these jurisdictions may assess additional income or other tax liabilities against us. Developments in an audit, litigation, or the relevant laws, regulations, administrative practices, principles, and interpretations could have a material effect on our operating results or cash flows in the period or periods for which that development occurs, as well as for prior and subsequent periods.
Our ability to use our net operating loss carryforwards and certain other tax attributes may be limited. On February 2, 2022, we entered into a Section 382 Rights Agreement (the “Section 382 Rights Agreement”) with Computershare Trust Company, N.A., as rights agent, to facilitate our ability to preserve our net operating losses and certain other tax attributes. Our ability to use our net operating losses and other tax attributes would be substantially limited if we experience an “ownership change,” as such term is defined in Section 382 of the Internal Revenue Code of 1986, as amended (the “Code”). A company generally experiences an ownership change if the percentage of the value of its stock owned by certain “5-percent shareholders,” as such term is defined in Section 382 of the Code, increases by more than 50 percentage points over a rolling three-year period. Similar rules may apply under state tax laws. Our ability to use net operating losses to reduce future taxable income and liabilities may also be subject to annual limitations as a result of prior ownership changes and ownership changes
that may occur in the future. The Section 382 Rights Agreement is intended to reduce the likelihood of an ownership change under Section 382 of the Code by deterring any Person (as such term is defined in the Section 382 Rights Agreement) or group of affiliated or associated Persons from acquiring beneficial ownership of 4.9% or more of our outstanding common shares. Notwithstanding the foregoing, even if the Section 382 Rights Agreement deters an ownership change, it is possible that we will not generate taxable income in time to use such net operating losses before their expiration, or at all.
Our operations and properties are subject to extensive environmental, health and safety regulations.We are subject to a variety of U.S. federal, state, local and international laws and regulations relating to the environment and worker health and safety, among other things. These laws and regulations are complex, change frequently, are becoming increasingly stringent, and can impose substantial sanctions for violations or require operational changes that may limit our services. We must conform our operations to comply with applicable regulatory requirements and adapt to changes in such requirements in all locations in which we operate. These requirements can be expected to increase the overall costs of providing our services over time. Some of our services involve handling or monitoring highly regulated materials, including volatile organic compounds or hazardous wastes. Environmental laws and regulations generally impose limitations and standards for the characterization, handling, disposal, discharge or emission of regulated materials and require us to obtain permits and comply with various other requirements. The improper characterization, handling, or disposal of regulated materials or any other failure by us to comply with increasingly complex and strictly-enforced federal, state, local, and international environmental, health and safety laws and regulations or associated permits could subject us to the assessment of administrative, civil andand/or criminal penalties, the imposition of investigatory or remedial obligations or capital expenditure requirements, or the issuance of injunctions that could restrict or prevent our ability to operate our business and complete contracted services. A defect in our services or faulty workmanship could result in an environmental liability if, as a result of the defect or faulty workmanship, a contaminant is released into the environment. In addition, the modification or interpretation of existing environmental, health and safety laws or regulations, the more vigorous enforcement of existing laws or regulations, or the adoption of new laws or regulations may also negatively impact industries in which our clients operate, which in turn could have a negative impact on us.
ClimateOur business is subject to risks arising from climate change, including climate change legislation or regulations restricting emissions of “greenhouse gases”gases,” changes in consumer preferences and technology and physical impacts of climate change, all of which could result in reduced demand forhave a negative impact on our servicesbusiness and products.results of operations. There has been an increased focus in the last several years on climate change in response to findings that emissions of carbon dioxide, methane and other greenhouse gases present an endangerment to public health and the environment. As a result, there have been a variety of regulatory developments, proposals or requirements and legislative initiatives that have been introduced in the U.S. and other parts of the world that are focused on restricting the emission of greenhouse gases.gases and enhancing greenhouse gas emissions disclosure requirements, including the SEC’s proposed rule on climate change disclosure, increased fuel efficiency standards, carbon taxes or cap and trade systems, restrictive permitting and incentives for renewable energy. The newcurrent Presidential administration has also emphasized its intention tois actively pursuepursuing its policy goals of addressing global climate change through significant economy-wide reductions in greenhouse gases and hastening the transitiontransitioning from carbon-based energy sources. The adoption of new or more stringent legislation or regulatory programs limiting
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greenhouse gas emissions from clients, particularly those in refining and petrochemical industries, for whom we provide inspection, repair and maintenance services, or reducing the demand for those clients’ products, could in turn affect demand for our products and services. SomeSimilarly, changing consumer preferences for goods or services relating to alternative sources of energy or emissions reductions and technological advances in fuel economy and energy generation devices or other technological advances could materially affect our clients, which in turn could negatively impact demand for our services and adversely affect our results of operations, financial condition, and liquidity. Additionally, some of our clients are modifying their plants and facilities and may adopt new technology in efforts to better align their operations and products with these energy transition issues, but there is no assurance that such modified facilities or technological advancements will require the same level of services and productproducts that we currently provide. In addition, our manufacturing centers use electricity generated by burning fossil fuels, which releases carbon dioxide. Increased energy or compliance costs and expenses as a result of any increased legal or regulatory requirements to limit and/or track greenhouse gas emissions may cause disruptions in, or an increase in the costs associated with, the manufacturing and distribution of our products.
Finally, some scientistsScientists have concluded that increasing greenhouse gas concentrations in the atmosphere may produce physical effects of climate change, such as increased severity and frequency of storms, droughts, floods and other climate events. Such climate events have the potential to adversely affect our operations or those of our clients or suppliers, including by damaging our manufacturing facilities, disrupting our supply chain and causing our suppliers to incur significant costs in responding to such impacts, which in turn could have a negative effect on us.us, including by adversely impacting our results of operations, financial condition and cash flows. Such events, if increasing in their severity and frequency, may also adversely affect our ability to insure against the risks associated with such events, thus leading to greater financial risk for us in the conduct of our operations against the backdrop of such events.
The United Kingdom’s (the “U.K.”) departure from the European Union (the “EU”) could adversely affect us. On January 31, 2020, the U.K. departed from the EU (commonly referred to as “Brexit”) and the effects of the United Kingdom’s departure from the EU have been and are expected to continue to be far-reaching.
The outcome of Brexit caused volatility in global stock markets and foreign currency exchange rate fluctuations and uncertainty about the terms and impact of Brexit may continue to do so in the future. Brexit could adversely affect U.K., regional European and worldwide economic and market conditions and could contribute to instability in global financial and foreign exchange markets, including volatility in the value of the British Pound and Euro, which in turn could adversely affect our clients, particularly in the U.K. Given these possibilities and others we may not anticipate, as well as the lack of comparable precedent, Brexit and the perceptions as to its potential impact may continue to adversely affect business activity and economic conditions. It could also lead to legal uncertainty and potentially divergent national laws and regulations as the U.K. determines which EU laws to replace or replicate. Any potential negative effects and the full extent to which our business, results of operations, financial condition, and cash flows could be adversely affected by Brexit is uncertain.
We are subject to privacy and data security/protection laws in the jurisdictions in which we operate and may be exposed to substantial costs and liabilities associated with such laws and regulations.The regulatory environment
surrounding information security and privacy is increasingly demanding, with frequent imposition of new and changing requirements. Compliance with changes in privacy and information security laws and standards may result in significant expense due to increased investment in technology and the development of new operational processes, which could have a material adverse effect on our financial condition and results of operations. In addition, the payment of potentially significant fines or penalties in the event of a breach or other privacy and information security laws, as well as the negative publicity associated with such a breach, could damage our reputation and adversely impact product demand for our services and client relationships.
Risks Related to Legal Liability
Our insurance coverage will not fully indemnify us against certain claims or losses. Further, our insurance has limits and exclusions and not all losses or claims are insured.We perform services in hazardous environments on or around high-pressure, high temperature systems and our employees are exposed to a number of hazards, including exposure to hazardous materials, explosion hazards and fire hazards. Incidents that occur at these large industrial facilities or systems, regardless of fault, may be catastrophic and adversely impact our employees and third parties by causing serious personal injury, loss of life, damage to property or the environment, and interruption of operations. We maintain limited insurance coverage against these and other risks associated with our business. Our contracts typically require us to name a client as an additional insured under our insurance policies and indemnify our clients for injury, damage or loss arising out of our presence at our clients’ location, regardless of fault, or the performance of our services and provide for warranties for materials and workmanship. We may also be required to name the client as an additional insured under our insurance policies. We maintain limited insurance coverage against these and other risks associated with our business. Due to the high cost of general liability coverage, we maintain insurance with a self-insured$6 million retention of $1.0 million and a deductible of $2.0 million per occurrence.for indemnity coverage. This insurance may not protect us against liability for certain events, including events involving pollution, product or professional liability, losses resulting from business interruption or acts of terrorism or damages from our breach of contract. We cannot assure you that our insurance will be adequate in risk coverage or policy limits to cover all losses or liabilities that we may incur. Moreover, in the future, due to evolving market conditions, our higher risk profile due to the nature of our operations and claims history, and expected impact on pricing, we cannot assure that we will be able to maintain insurance at levels of risk coverage or policy limits that we deem adequate. Any future damages caused by our products or services that are not covered by insurance or are in excess of policy limits could have a material adverse effect on our results of operations, financial position or cash flows.
We are involved and are likely to continue to be involved in legal proceedings or governmental or regulatory inquiries, which will increase our costs and, if adversely determined, could have a material effect on our results of operations, financial position or cash flows. We are currently a defendant in legal proceedings arising from the operation of our business and it is reasonable to expect that we will be named in future actions. Most of the legal proceedings against us arise out of the normal course of performing services at client facilities, and include claims for workers’ compensation, personal injury and property damage. We have also received notices from certain foreign government appointed administrative authorities stating noncompliance with the requirements of pandemic-related funding assistance programs we participated in related to the payment of a portion of employee wages, which may be required to be repaid. Legal proceedings can be
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expensive to defend and can divert the attention of management and other personnel for significant periods of time, regardless of the ultimate outcome. An unsuccessful defense of a liability claim could have an adverse effect on our business, results of operations, financial position or cash flows.
General Risk Factors
Other risk factors may include interruption of our operations, or the operations of our clients due to fire, floods, hurricanes, earthquakes, power loss, war, political or civil unrest, telecommunications failure, terrorist attacks, labor disruptions, health epidemics and other events beyond our control.
Any of these factors, individually or in combination, could materially and adversely affect our future results of operations, financial position, cash flows and/or stock price and could also affect whether any forward-looking statements in this Annual Report on Form 10-K ultimately prove to be accurate.
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ITEM 1B.    UNRESOLVED STAFF COMMENTS
NONENone.

ITEM 2.    PROPERTIES1C.    CYBERSECURITY
Overall Process and Governance
We maintain a cyber risk management program designed to identify, assess, manage, mitigate, and respond to cybersecurity threats. An analysis of the impact, likelihood, and management preparedness of cybersecurity threats to our strategic priorities is integrated into our enterprise risk management program. This provides cross-functional and geographical visibility, as well as executive leadership oversight, to address and mitigate associated risks. We engage third party experts as well as our internal information technology (“IT”) audit group to audit our information security programs, and the results are reported to our executive management and the Audit Committee.
In managing material risks from cybersecurity threats, we require that a security and technical architecture review is conducted for all new software and applications, and for all changes to the underlying IT infrastructure that manages, processes, stores, or transmits our data or data of our customers, vendors, suppliers, joint ventures, or employees. Any deviations from our IT security policies and standards are assessed by our IT security team. Any critical and high-risk levels are identified, documented and reported to relevant key stakeholders.
We have established an Incident Response Plan that defines and documents procedures for assessing, identifying, and managing a cybersecurity incident. This plan requires the IT Security Manager to determine whether a cybersecurity incident has occurred and to communicate such findings to the Incident Response Team. The IT Security Manager is responsible for communicating incidents to the Vice President - IT and the other members of management as appropriate. If a cybersecurity incident is determined to be material by our management team, they would notify our Board of Directors.
Our Vice President - IT and IT Security manager have developed expertise in cybersecurity, data protection, compliance, enterprise architecture and design, data analytics, and digital transformation through years of experience in the information technology space. Our Vice President - IT is designated as the senior executive responsible for cybersecurity and reports directly to our CFO. She and the IT Security manager have comprehensive information technology background with over 30 years of information technology experience. These individuals are responsible for the day-to-day implementation of our cybersecurity program.
We have an established practice to oversee and manage third-party service providers in order to protect our interests related to cybersecurity threats. We utilize the National Institute of Standards and Technology (NIST) Cybersecurity Framework to identify, assess and manage our cybersecurity risks, including third-party risks. Our risk assessment involves analyzing and minimizing risk associated with outsourcing to third-party vendors or service providers. We continue to evaluate and enhance our systems, controls, and processes where possible, including responses to actual or perceived threats specific to us or experienced by other third-party vendors or service providers.
The Audit Committee is responsible for the oversight of risks from cybersecurity threats. Our Vice President - IT and the IT security team update the Audit Committee on our cyber risk management program during each of its quarterly meetings. This update includes metrics on the effectiveness of technical and human security controls, cybersecurity training program compliance, internal and third-party cybersecurity incidents, and cybersecurity risks. The Audit Committee also receives a detailed annual update on our cybersecurity program and strategy including cybersecurity risks.
Third Party Security Experts
We engage third party security experts for cyber security assessments, penetration tests and program enhancements, including vulnerability assessments, security framework maturity assessments and identification of areas for continued focus and improvement. In addition, our third-party experts work with us to conduct cybersecurity tabletop exercises and internal phishing awareness campaigns. We use the findings of these exercises to improve our practices, procedures, and technologies. We also engage third party security experts to support our cybersecurity threat and incident response management and maintain information security risk insurance coverage.
Incidents & Risks
To date, we have not experienced any material internal or external cybersecurity incidents and although we are subject to ongoing and evolving cybersecurity threats, we are not aware of any material risks from cybersecurity threats that have materially affected or are reasonably likely to materially affect the Company, including our business strategy, results of operations or financial condition. For more information on our cybersecurity risks, see “Risks Related to Information Systems” identified in the “Risk Factors” section of Part 1 of Item 1A herein.
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ITEM 2.    PROPERTIES
We provide our services globally through approximately 200more than 140 locations in more than 20 countries throughout the world.15 countries. There are several materially important physical properties used in our operations. We own a facility in Alvin, Texas that consists of our primary training facility, equipment center and ISO-9001International Organization for Standardization-9001 certified manufacturing facility for clamps, enclosures, and sealants. Additionally, we operate two manufacturing facilities in Houston, Texas (one of which is owned and the other is leased), which are included in our MS segment. Further, we lease office space for our corporate headquarters in Sugar Land, Texas and for our Quest Integrity segment headquarters in Kent, Washington.Texas. Additional district service locations considered materially important in our IHT and MS segments are as follows. We lease facilities in Mobile, Alabama; Benicia, California; Harbor City, California; Hammond, Indiana; Columbus, Ohio; Pasadena, Texas (two locations); and Edmonton, Alberta, Canada. We own a facility in Pasadena, Texas; a facility in Vlissingen, NetherlandsTexas and three facilities in the United Kingdom in Kendal, Carlisle and Scunthorpe.
We believe that our property and equipment are adequate for our current needs, although additional investments are expected to be made for expansion of property and equipment and replacement of assets at the end of their useful lives will occur in connection with corporate development activities.lives.
ITEM 3.    LEGAL PROCEEDINGS
Information regarding our legal proceedings can be found in Note 15 16 - Commitments and Contingencies to the consolidated financial statements included in Item 8 of this Annual Report on Form 10-K and is incorporated herein by reference.

ITEM 4.    MINE SAFETY DISCLOSURES
NOT APPLICABLENot applicable.
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PART II
ITEM 5.    MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Market Information
Our stock is traded on the NYSE under the symbol “TISI”.
Holders
There were 513323 holders of record of our common stock as of March 11, 2022,5, 2024, excluding beneficial owners of stock held in street name.
Dividends
No cash dividends were declared or paid during the years ended December 31, 20212023 or 2020.2022. We are limited in our ability to pay cash dividends without the consent of our lenders. Accordingly, we have no present intention to payof paying cash dividends in the foreseeable future. Additionally, any future dividend payments will continue to depend on our financial condition, market conditions and other matters deemed relevant by the Board.
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Performance Graph
The following performance graph compares the performance of our common stock to the NYSE Composite Index and a Peer Group Index. The comparison assumes $100 was invested on December 31, 2016 in our common stock, the NYSE Composite Index and the Peer Group Index. The values of each investment are based on share price appreciation, with reinvestment of all dividends, assuming any were paid. For each graph, the investments are assumed to have occurred at the beginning of each period presented. For the year ended December 31, 2021, the following companies included in the Peer Group are relevant for comparison in terms of service offerings, industry and other factors: Barnes Group Inc., CIRCOR International Inc., Clean Harbors Inc., DXP Enterprises Inc., Emcor Group Inc., Enerpac Tool Group Corp, EnPro Industries Inc., ESCO Technologies Inc.,  MasTec, Inc., Matrix Service Company, Mistras Group,Inc., MYR Group Inc., Primoris Services Corporation, Quanta Services, Inc., Tetra Tech, Inc. and TETRA Technologies, Inc.
tisi-20211231_g2.jpg
*    $100 invested on 12/31/16 in stock or index, including reinvestment of dividends.
12/1612/1712/1812/1912/2012/21
Team, Inc.100.00 37.96 37.32 40.69 27.77 2.78 
NYSE Composite100.00 118.73 108.10 135.68 145.16 175.18 
Russell 2000100.00 114.65 102.02 128.06 153.62 176.39 
Peer Group100.00 111.48 90.73 129.96 149.99 200.11 
Note: The above information was provided by Research Data Group, Inc.
The information under the caption “Performance Graph” above is not deemed to be “filed” as part of the Annual Report on Form 10-K and is not subject to the liability provisions of Section 18 of the Exchange Act. Such information will not be deemed incorporated by reference into any filing we make under the Securities Act unless we explicitly incorporate it into such filing at such time.
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ITEM 6.    SELECTED FINANCIAL DATARESERVED
RESERVED

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ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
This Management’s Discussion and Analysis of Financial Condition and Results of Operations is provided as a supplement to the accompanying consolidated financial statements and notes to help provide an understanding of our financial condition, changes in financial condition, and results of operations. The following should be read in conjunction with Item 1 “Business,” Item 1A “Risk Factors,” Item 2 “Properties,” and Item 8 “Consolidated Financial Statements and Supplementary Data,” included in this Annual Report on Form 10-K.
Forward-Looking Statements
This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act. Such forward-looking statements include those that express plans, anticipation, intent, contingency, goals, targets or future developmentdevelopments and/or otherwise are not statements of historical fact. See Item 1 at the beginning of this Annual Report.
General DevelopmentOverview of Business
We are a global, leading provider of integrated, digitally-enabled asset performance assurancespecialty industrial services offering clients access to a full suite of conventional, specialized, and optimization solutions.proprietary mechanical, heat-treating, and inspection services. We deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, reliability and operational efficiency for our clients’ most critical assets. We conduct operations in threetwo segments: Inspection and Heat Treating (“IHT”), and Mechanical Services (“MS”) and Quest Integrity.. Through the capabilities and resources in these threetwo segments, we believe that we are uniquely qualified to provide integrated solutions involving: inspection to assess condition; engineering assessment to determine fitness for purpose in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s election. In addition, we are capable of escalating with the client’s needs, as dictated by the severity of the damage found and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and reliability management solutions available in the industry. We also believe that we are unique in our ability to provide these services in three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services, and (iii) nested or run-and-maintain services.
IHT provides conventional and advanced non-destructive testing (“NDT”) services primarily for the process, pipeline and power sectors, pipeline integrity management services, and field heat treating services, as well as associated engineering and condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or during new construction or expansion activities. IHT also provides advanced digital imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services.
MS provides solutions designed to serve clients’ unique needs during both the operational (onstream) and off-line states of their assets. Our onstream services include our range of standard to custom-engineered leak repair and composite solutions; emissions control and compliance; hot tapping and line stopping; and on-line valve insertion solutions, which are delivered while assets are in an operational condition, which maximizes client production time. Asset shutdowns can be planned, such as a turnaround maintenance event, or unplanned, such as those due to component failure or equipment breakdowns. Our specialty maintenance, turnaround and outage services are designed to minimize client downtime and are primarily delivered while assets are off-line and often through the use of cross-certified technicians, whose multi-craft capabilities deliver the production needed to achieve tight time schedules. These critical services include on-site field machining; bolted-joint integrity; vapor barrier plug testing; and valve management solutions.
Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These solutions encompass three broadly-defined disciplines: (1) highly specialized in-line inspection services for historically unpiggable process piping and pipelines using proprietary in-line inspection tools and analytical software; and (2) advanced engineering and condition assessment services through a multi-disciplined engineering team and related lab support.
We market our services to companies in a diverse array of heavy industries, which include:
Energy (refining, power, renewables, nuclear and liquefied natural gas);
Manufacturing and Process (chemical, petrochemical, pulp and paper industries, manufacturing, automotive and mining);
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Midstream and Others (valves, terminals and storage, pipeline and offshore oil and gas);
Public Infrastructure (amusement parks, bridges, ports, construction and building, roads, dams and railways); and
Aerospace and Defense.
In January 2021, we announced a strategic reorganization. The new streamlined structure supports our global operations with greater focus on further improving operational and financial performance through three new operating groups: Inspection and Heat Treating Group (the “IHT Group”), Mechanical & Onstream Services group (the “MOS Group”) and Asset Integrity & Digital (the “AID Group”). The IHT Group, which is included in the IHT segment, is dedicated to growing its stable nested footprint as regulatory compliance requirements increase, expanding turnaround activity, and diversifying its end markets globally, such as through increased investment in the Aerospace business line. The MOS Group, which is included in the MS segment, continues to target turnarounds and capital projects, and improve performance, efficiency, and longevity of aging critical assets. The MOS Group is primed to grow with the industry recovery led by the high demand of maintenance and call-out work. The AID Group, which is included in our Quest Integrity segment, will focus on expanding mechanical and pipeline integrity, risk-based inspection, remote visual inspection, and digital platform. The AID Group will also optimize our research and development activities, including product and technology development. These changes had no effect on our reportable segments.

Significant Factors Impacting Results and Recent Developments
Our revenues, gross margins and other results of operations can be influenced by a variety of factors in any given period, including those described in Cautionary Note Regarding Forward-Looking Statements above and Part 1, Item 1A. “Risk Factors” included in this report and have caused fluctuations in our results in the past and are expected to cause fluctuations in our results in the future. Additional information with respect to certain factors are described below.
COVID-19 PandemicFinancing Transactions. During 2023, we entered into an amendment and restatement of that certain subordinated term loan credit agreement dated as of November 9, 2021 (as amended and restated, the “A&R Term Loan Credit Agreement”) among us, as borrower, the guarantors party thereto, the lenders from time to time party thereto and Cantor Fitzgerald Security, as agent; we entered into ABL Amendment No. 3; we paid off the remaining balance on the APSC Term Loan (defined below) and our 5.00% Convertible Senior Notes due 2023 (the “Notes”); and entered into an amendment of the Substitute Insurance Reimbursement Facility Agreement. See Note 11 - Debt to the consolidated financial statements for additional details related to these transactions.
Market Conditions Update. TheFluctuations in oil and gas prices continued during 2023 with an overall decline in prices as compared to 2022. Oil and gas price volatility may impact of COVID-19the current and more recentlyfuture spending on our services by our clients. Although oil and gas prices are expected to be relatively stable in 2024 given the Deltacurrent balance between oil and Omicron variants ofgas supply and demand, the COVID-19 virus, continuesfuture impacts to affect our workforcebusiness from potentially higher interest rates, persistent global and operations, as well asdomestic inflation, geopolitical unrest especially in the operations of our clients, suppliersMiddle East, and contractors. Duringvolatility in global supply chains cannot be predicted. See Item 1A “Risk Factors” in this period, we have continued to focusAnnual Report on the following key priorities:Form 10-K for additional information.
the health and safety of our employees and business continuity;
the alignment of our business to the near term market dynamics and demand for our services; and
our end market revenue diversification strategy.
The ultimate duration and economic impact of the COVID-19 pandemic remains unclear. However, we believe the increased availability and administration of COVID-19 vaccines, easing of pandemic related restrictions, reopening of economies, and increasing commodity prices are positive signs of broader economic recovery.
The extent of COVID-19’s effect on our operational and financial performance will depend on future developments, including the duration, spread and intensity of the pandemic (including any resurgences), impact of the new COVID-19 variants and the continued rollout and acceptance of COVID-19 vaccines, and the level of social and economic restrictions imposed in the United States and abroad in an effort to curb the spread of the virus, all of which are uncertain and difficult to predict considering the rapidly evolving landscape.
Under the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”), we qualified to defer the employer portion of social security taxes incurred through the end of calendar 2020. As of December 31, 2021, we have deferred employer payroll taxes of $14.1 million. We paid $7.0 million of the deferred payroll taxes in January 2022 with the remaining balance due at the end of 2022. Additionally, other governments in jurisdictions where we operate passed legislation to provide employers with relief programs, which include wage subsidy grants, deferral of certain payroll related expenses and tax payments and other benefits. We elected to treat qualified government subsidies from Canada and other governments as offsets to the related expenses. As a result, we recognized $6.2 million and $1.5 million as a reduction to operating expenses and selling, general and administrative expenses, respectively, during the twelve months ended December 31, 2021. As of December 31, 2021, we also deferred certain payroll related expenses and tax payments of $3.2 million under other foreign government programs which will be due in 2022.
Goodwill Impairment. As discussed in Note 8 of the consolidated financial statements further below, we recognized a non-cash goodwill impairment charge during the nine months ended September 30, 2021 of $55.8 million for the MS operating segment and non-cash goodwill impairment charge during the three months ended December 31, 2021 of $8.8 million for the Quest Integrity operating segment. Total goodwill impairment charges for the twelve months ended December 31, 2021 was $64.6 million. These charges were a result of goodwill impairment test that was triggered as a result of certain impairment indicators that were present during the quarter, primarily related to the continued curtailment of operations, decline in our
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forecast, continued declines in our stock price, reporting unit operating losses, and continued declines in the reporting units’ net sales compared to forecast.
Recent Financing Transactions.As more fully described below under “Liquidity and Capital Resources”, on February 11, 2022, we entered into a credit agreement with the lender parties thereto, and Eclipse Business Capital, LLC, a Delaware limited liability company, as agent, (“Eclipse”) (such agreement, the “ABL Credit Agreement”). Available funding commitments to the Company under the ABL Credit Agreement, subject to certain conditions, include a revolving credit line in an amount of up to $130.0 million to be provided by certain affiliates of Eclipse (the “Revolving Credit Loans”), with a $35.0 million sublimit for swingline borrowings and a $26.0 million sublimit for issuances of letters of credit, and a delayed draw term loan of up to an incremental $35.0 million (the “Delayed Draw Term Loans”) to be provided by Corre Partners Management, LLC and certain of its affiliates (“Corre”) (the “ABL Credit Facility”). The ABL Credit Facility matures and all outstanding amounts become due and payable on February 11, 2025, however, if our Notes, which mature on August 1, 2023, have an aggregate principal amount of $10 million or more outstanding 120 days prior to their maturity date (the “Trigger Date”), the ABL Credit Facility will be terminated as of the Trigger Date. The proceeds of the loans under the ABL Credit Agreement were used to, among other things, pay off the amounts owed under the Credit Agreement, which was repaid and terminated in full on February 11, 2022.
In connection with the transactions contemplated by the ABL Credit Agreement, Corre, agreed to provide the Company incremental financing, totaling approximately $55.0 million, consisting of (i) $35.0 million Delayed Draw Term Loans under the ABL Credit Facility; (ii) $10.0 million from Corre in the form of the February 2022 Delayed Draw Term Loan (as defined in the Subordinated Term Loan Credit Agreement (as defined below)) on a pari passu basis with the existing loans issued pursuant to the Subordinated Term Loan Credit Agreement; and (iii) $10.0 million through an issuance of 11,904,762 shares of our common stock, to Corre Opportunities Qualified Master Fund, LP, Corre Horizon Fund, LP and Corre Horizon II Fund, LP at a price of $0.84 per share.
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Results of Operations
The following is a comparison of our results of operations for the twelve months ended December 31, 2021 compared to2023 and December 31, 2020 and for the twelve months ended December 31, 2020 compared to December 31, 2019.2022.
Year Ended December 31, 20212023 Compared to Year Ended December 31, 20202022
The following table sets forth the components of revenue and operating income (loss) from our operations for the years ended December 31, 2021 and 2020 (in thousands):
 Twelve Months Ended
December 31,
Increase
(Decrease)
 20212020$%
Revenues by business segment:
IHT$415,371 $374,740 $40,631 10.8 %
MS378,826 392,484 (13,658)(3.5)%
Quest Integrity80,356 85,315 (4,959)(5.8)%
Total revenues$874,553 $852,539 $22,014 2.6 %
Operating income (loss):
IHT1
$12,997 $(174,638)$187,635 
NM4
MS2
(47,728)25,879 (73,607)
NM4
Quest Integrity3
900 16,474 (15,574)(94.5)%
Corporate and shared support services(92,151)(85,077)(7,074)(8.3)%
Total operating income (loss)$(125,982)$(217,362)$91,380 42.0 %
Interest expense, net$(46,308)$(29,818)$(16,490)(55.3)%
Loss on warrants(59)— (59)
NM4
Loss on debt extinguishment and modification— (2,224)2,224 
NM4
Other expense, net(2,461)(2,514)53 2.1 %
Loss before income taxes$(174,810)$(251,918)$77,108 30.6 %
(Provision) benefit for income taxes(11,209)14,715 (25,924)
NM4
Net loss$(186,019)$(237,203)$51,184 21.6 %
_________________
1    Includes goodwill impairment charge of $191.8 million for the twelve months ended December 31, 2020.2023 and 2022 (in thousands):
2    Includes goodwill impairment charge of $55.8 million for the twelve months ended December 31, 2021.
3    Includes goodwill impairment charge of $8.8 million for the twelve months ended December 31, 2021.
4    NM - Not meaningful
 Twelve Months Ended December 31,Increase
(Decrease)
 20232022$%
Revenues by business segment:
IHT$429,559 $422,562 $6,997 1.7 %
MS433,056 417,646 15,410 3.7 %
Total revenues$862,615 $840,208 $22,407 2.7 %
Operating income (loss):
IHT24,220 17,093 7,127 41.7 %
MS27,759 20,930 6,829 32.6 %
Corporate and shared support services(65,255)(77,825)12,570 16.2 %
Total operating loss$(13,276)$(39,802)$26,526 66.6 %
Interest expense, net55,181 85,052 (29,871)(35.1)%
Loss on debt extinguishment1,585 30,083 (28,498)(94.7)%
Other expense (income), net1,102 (8,156)9,258 (113.5)%
Loss before income taxes$(71,144)$(146,781)$75,637 51.5 %
Provision for income taxes4,578 3,306 1,272 38.5 %
Net loss from continuing operations$(75,722)$(150,087)$74,365 49.5 %
Revenues. Total revenues increased $22.0$22.4 million or 2.6%2.7% from the same period in the prior year. Excluding the favorable impactTotal revenue was negatively impacted by $2.3 million of $15.0 million due tounfavorable foreign currency exchange rate changes, totalmovements during 2023. IHT revenues increased by $7.0 million IHTor 1.7%, driven by a $10.3 million increase in the U.S., primarily due to higher callout and turnaround activities in various districts due to higher demand for our non-destructive testing services, a $5.1 million increase in Europe due to higher turnaround activity primarily in the Netherlands, and a $1.5 million increase in our aerospace business as our new facility in Cincinnati experienced increased client interest. These increases were partially offset by a $9.9 million decrease in Canada due to reduced scope in certain client turnaround projects. MS revenues increased by $35.1$15.4 million or 3.7%, over prior year, driven by a $16.7 million increase across our international regions other than Canada due to higher activity related to leak repair, machining and bolting services, and hot tapping services primarily in the United Kingdom and Europe. MS revenues decreasedrevenue in the U.S. increased by $21.4$1.1 million, these increases were offset by decreases in valve sales and non-repeating turnaround work in Canada of $1.4 million, and Quest Integrity revenues decreased by $6.7 million. The increase in revenues in IHT is due to increased turnaround and project work in both the US and Canada. The decrease in revenue for MS was primarily due to decrease in maintenance activities and non-recurring projects from the prior year. The favorable impacts of foreign exchange rate changes are primarily due to the weakening of the U.S. dollar relative to the foreign currencies to which we have exposure during the current year.$1.0 million, respectively.
Operating loss.income (loss). Overall operating loss was $126.0decreased by $26.5 million to a loss of $13.3 million in 2023 as compared to an operatinga loss of $217.4$39.8 million in the prior year. The overallIHT’s operating income increased by $7.1 million, primarily driven by higher activity as described above. MS operating income increased by $6.8 million year over year to $27.8 million for 2023, mainly due to increased activity levels from U.S. and international operations; partially offset by a decrease in operating income from our valve business. Corporate operating loss is attributable to IHT, which experienced an increase in operating income of $187.6decreased by $12.6 million year over year, mainly due to a non-cash goodwill impairment charge recorded duringlower personnel and professional costs in the first quartercurrent year as compared to prior year and lower overall costs due to our ongoing cost reduction efforts. The impact of 2020, arising from the impacts of COVID-19.our cost reduction efforts has been partially offset by continued cost inflation in several areas across all segments, such as raw materials, transportation, and labor costs.
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Operating loss for the current year includes net expenses totaling $83.9$16.3 million that we do not believe are indicative of our core operating activities, while the same period in the prior year included $205.2$20.4 million of such items.

The detail of non-core expenses reflected in operating income (loss) are as follows (unaudited) (in thousands):
IHTMSQuest IntegrityCorporate and shared support servicesTotal
Twelve Months Ended December 31, 2021
Professional fees and other1
$— $— $— $8,882 $8,882 
Legal costs2
— — — 7,243 7,243 
Severance charges,net3
661 524 357 1,564 3,106 
Goodwill impairment charge— 55,837 8,795 — 64,632 
Total$661 $56,361 $9,152 $17,689 $83,863 
Twelve Months Ended December 31, 2020
Professional fees and other1
$— $— $— $5,062 $5,062 
Legal costs2
— — — 1,947 1,947 
Severance charges,net3
1,572 3,048 517 740 5,877 
Goodwill impairment charge191,788 — — — 191,788 
Natural disaster costs4
21 479 — — 500 
Total$193,381 $3,527 $517 $7,749 $205,174 
______________________

1    Consists primarily of professional fees and other costs for assessment of corporate and support cost structures. For the twelve months ended December 31, 2021, includes $1.9 million of costs associated with the Operating Group Reorganization, $3.9 million related to costs associated with debt financing, $2.8 million of corporate support costs, and $0.3 million associated with the OneTEAM program (exclusive of restructuring costs). For the twelve months ended December 31, 2020, includes $3.2 million associated with the OneTEAM program (exclusive of restructuring costs).
2    For the twelve months ended December 31, 2021, primarily relates to accrued legal matters and other legal fees. For the twelve months ended December 31, 2020, primarily relates to international legal and internal control review matters.
3    For the twelve months ended December 31, 2021, includes $2.9 million of severance charges associated with the Operating Group Reorganization and $0.2 million associated with other severances. For the twelve months ended December 31, 2020, $3.4 million of severance charges were associated with the OneTEAM program and $2.5 million in other severance charges were due to the impact of COVID-19.
4    Amount represents the insurance deductible amount for hurricane damage incurred during the period.
The detail of operating income (loss) excluding non-core expenses are as follow (unaudited) (in thousands):
 Twelve Months Ended
December 31,
Increase
(Decrease)
 20212020$%
Operating income (loss), excluding non-core expenses:
IHT$13,658 $18,743 $(5,085)(27.1)%
MS8,633 29,406 (20,773)(70.6)%
Quest Integrity10,052 16,991 (6,939)(40.8)%
Corporate and shared support services(74,462)(77,328)2,866 3.7 %
Total operating income (loss), excluding non-core expenses$(42,119)$(12,188)$(29,931)
NM1
______________________

1    NM - Not meaningful
The detail of operating income (loss) excluding non-core expenses is below (unaudited) (in thousands):
 Twelve Months Ended December 31,Increase
(Decrease)
 20232022$%
Operating loss$(13,276)$(39,802)$26,526 66.6 %
Professional fees and other9,121 13,915(4,794)(34.5)%
Legal costs5,635 2,571 3,064 119.2 %
Severance charges, net1,564 3,961 (2,397)(60.5)%
          Total non-core expenses16,320 20,447 (4,127)(20.2)%
Total operating income (loss), excluding non-core expenses$3,044 $(19,355)$22,399 115.7 %
Excluding the impact of these identified non-core expenses the overall decrease in both periods, operating loss decreased by $22.4 million from a loss of $19.4 million to income is primarily attributable toof $3.0 million. See our IHT, MS and Quest Integrity segments, which experiencednon-GAAP reconciliation for additional details of our non-core expenses.
Interest expense, net. Interest expense for 2023 was $55.2 million, a decrease in operating income of $5.1$29.9 million $20.8 million and $6.9 million, respectively. The lower operating income in Quest Integrity reflects lower activity levels duecompared to travel restrictions as a result of COVID-19 and decline in overall activity levels. The operating loss increase in MS was largely attributable to a decrease in maintenance activities and non-recurring projects from the prior year. The prior year comparable is also challenging given thatdecrease was primarily attributable to lower interest expense and amortization of debt issuance costs on our APSC Term Loan in 2023 due to the pandemic did not have a material impact onpay down of $225.0 million of the first three monthsbalance in November 2022, full payoff of operationsthe remaining balance in 2020June 2023, payoff of the Notes in August 2023, as well as inflationary cost pressuresdecrease in 2021.accelerated amortization due to the “Maturity Reserve Trigger Date” provision that was previously applicable. These movementseffects were partially offset by a decreaseyear over year increase in corporatecash interest on the 2022 ABL Credit Facility due to higher balances outstanding related to the June 2023 Refinancing and shared support service expensesan increase in the Secured Overnight Financing Rate (“SOFR”) rate, and the increase in amounts outstanding and paid-in-kind (noncash) (“PIK”) interest on the Uptiered Loan / Subordinated Term Loan and the Incremental Term Loan.
Cash interest paid for the years ended December 31, 2023 and 2022 amounted to $19.5 million and $29.2 million, respectively.
Loss on debt extinguishment. Loss on debt extinguishment for the year ended December 31, 2023 was $1.6 million compared to $30.1 million in the prior year. Loss on debt extinguishment during 2023 was due to the payoff of $2.9the remaining balance of the APSC Term Loan in June 2023 and consisted mainly of an early payment premium. The prior year loss on debt extinguishment was due to the $225.0 million which was driven primarily by lower payroll expenses.
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Tablepaydown of Contentthe APSC Term Loan in November 2022 and consisted of $12.4 million of cash fees and early payment premium and $17.7 million of noncash expense related to the write off of the related unamortized balance of deferred issuance costs and debt and warrant discounts.
Other (income) expense net. (income), net. Other expense (income), net increased $0.1decreased by $9.3 million, from the same periodincome of $8.2 million in the prior year to expense of $1.1 million for 2023. The decrease was primarily fromdriven by a $4.6 million gain on disposal of assets and impairment in prior year as compared to current year, and $3.4 million foreign currency transaction lossesgain in the current year compared to the prior year. Foreign currency transaction losses in the current year period reflect the effects of negative fluctuations in the value of the U.S. Dollardollar relative to the foreign currencies to which we have exposure. Other expense, net also include certain components of our net periodic pension cost (credit) and a gain on disposal .
Loss on debt extinguishment and modification. In December 2020, we entered into lending arrangements, repaid all amounts outstanding under our prior credit facility (the “Credit Facility”) and retired $136.9 million par value of our 5.00% Convertible Senior Notes due 2023 (the “Notes”). In connection with these transactions, we recognized a loss of $2.2 million, comprised of approximately $4.4 million in unamortized debt issuance costs on the Credit Facility and expenses associated with the extinguishment of the Notes, partially offset by a $2.2 million gain on extinguishment of the Notes.
Loss on warrants. In November 2021, the Company entered into an Amended and Restated Common Stock Purchase Warrant (the “A&R Warrant”) with APSC Holdco II, L.P. (“APSC Holdco”) pursuant to which the warrant issued in December 2020 to Atlantic Park Strategic Capital Fund, L.P. (“APSC”) to purchase up to 3,582,949 shares of Company common stock, which was initially exercisable at the holder’s option at any time, in whole or in part, until June 14, 2028, at an exercise price of $7.75 per share (the “Existing Warrant”) was amended and restated to provide for the purchase of up to 4,082,949 shares of Company common stock (which includes 500,000 of the shares of common stock issuable pursuant to additional warrants to APSC, providing for the purchase of an aggregate of 1,417,051 shares of our common stock (the “APSC Warrants”)) and to reduce the exercise price of the Existing Warrant to $1.50 per share. In connection with this transaction, reclassification of the A&R Warrant from a liability classification to equity post receipt of NYSE approval with the related change in fair value being recognized in the income statement resulted in a loss of $0.1 million.
Taxes. The provision for income tax was $11.2$4.6 million on the pre-tax loss from continuing operations of $174.8$71.1 million in the current year compared to the benefitprovision for income tax of $14.7$3.3 million on pre-tax loss from continuing operations of $251.9$146.8 million in the prior year. The effective tax rate was a provision of 6.4% for the year ended December 31, 2021 and a benefit of 5.8%2.3% for the year ended December 31, 2020.The higher effective rate in 2021 is primarily attributable to the goodwill impairment loss taken during the year, a portion of which is not deductible for tax purposes and an increase in the valuation allowance.
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Year Ended December 31, 2020 Compared to Year Ended December 31, 2019
The following table sets forth the components of revenue and operating income (loss) from our operations for the years ended December 31, 20202023 and 2019 (in thousands):
 Twelve Months Ended
December 31,
Increase
(Decrease)
 20202019$%
Revenues by business segment:
IHT$374,740 $512,950 $(138,210)(26.9)%
MS392,484 535,372 (142,888)(26.7)%
Quest Integrity85,315 114,992 (29,677)(25.8)%
Total revenues$852,539 $1,163,314 $(310,775)(26.7)%
Operating income (loss):
IHT2
$(174,638)$24,084 $(198,722)
NM1
MS25,879 55,385 (29,506)(53.3)%
Quest Integrity16,474 28,757 (12,283)(42.7)%
Corporate and shared support services(85,077)(110,372)25,295 22.9 %
Total operating income (loss)$(217,362)$(2,146)$(215,216)
NM1
Interest expense, net$(29,818)$(29,713)$(105)(0.4)%
Loss on debt extinguishment and modification(2,224)(279)(1,945)
NM1
Other expense, net(2,514)(715)(1,799)
NM1
Loss before income taxes$(251,918)$(32,853)$(219,065)
NM1
Benefit for income taxes14,715 436 $14,279 
NM1
Net loss$(237,203)$(32,417)$(204,786)
NM1
_____________________

1    Not meaningful
2    Includes goodwill impairment charge of $191.8 million for the twelve months ended December 31, 2020.
Revenues. Total revenues declined $310.8 million or 26.7% from the same period in the prior year. Excluding the unfavorable impact of $2.3 million due to foreign currency exchange rate changes, total revenues decreased by $308.5 million, IHT revenues decreased by $137.9 million, MS revenues decreased by $141.5 million and Quest Integrity revenues decreased by $29.1 million. Decreased activity levels in IHT, MS and Quest Integrity were primarily due to volumes being negatively impacted by the outbreak of COVID-19 and the oversupplied oil market causing certain clients to temporarily close facilities and/or curtail operations, resulting in the postponement of client projects and lower demand for our services. Without the COVID-19 pandemic effects, we would typically benefit for a period of 12 to 18 months following a refining utilization rate drop, however, current market dynamics have delayed the demand growth for our products and services. The unfavorable impacts of foreign exchange rate changes are primarily due to the strengthening of the U.S. dollar relative to the foreign currencies to which we have exposure during this period.
Operating income (loss). Overall operating loss was $217.4 million, compared to an operating loss of $2.1 million in the year ended December 31, 2019. The increase in operating loss was primarily attributable to a non-cash goodwill impairment charge of $191.8 million during the first quarter of 2020, which was triggered by the existence of impairment indicators, including the decline in our forecasts as a result of the COVID-19 pandemic and the related decline in market conditions in our IHT operating segment.
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Operating income (loss) for the year ended December 31, 2020 included net expenses totaling $205.2 million that we do not believe are indicative of our core operating activities, while the same period in the prior year included $23.3 million of such items, as detailed by segment in the table below (in thousands):
Expenses reflected in operating income (loss) that are not indicative of our core operating activities (unaudited) (in thousands):
IHTMSQuest IntegrityCorporate and shared support servicesTotal
Twelve Months Ended December 31, 2020
Professional fees and other1
$— $— $— $5,062 $5,062 
Legal costs2
— — — 1,947 1,947 
Severance charges, net3
1,572 3,048 517 740 5,877 
Goodwill impairment charge191,788 — — — 191,788 
Natural disaster costs4
21 479 — — 500 
Total$193,381 $3,527 $517 $7,749 $205,174 
Twelve Months Ended December 31, 2019
Professional fees and other1
$— $— $— $16,448 $16,448 
Legal costs2
— — — 5,167 $5,167 
Restructuring and other related charges3
249 418 62 947 1,676 
Total$249 $418 $62 $22,562 $23,291 
______________________
1    Consists primarily of professional fees and other costs for assessment of corporate and support cost structures. For the twelve months ended December 31, 2020 and 2019, includes $3.2 million and $12.3 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs).
2    For the twelve months ended December 31, 2020, primarily relates to accrued costs due to international legal and internal control review matters. For the twelve months ended December 31, 2019, primarily relates to accrued costs due to the resolution of a legal matter.
3    For the twelve months ended December 31, 2020 and twelve months ended December 31, 2019, includes $3.4 million and $1.7 million of severance charges associated with the OneTEAM program, including international restructuring under the OneTEAM program. For the twelve months ended December 31, 2020, $2.5 million in other severance charges were due to the impact of COVID-19.
4    Amount represents the insurance deductible amount for hurricane damage incurred during the period.
The detail of operating income (loss) excluding non-core expenses are as follow (unaudited) (in thousands):
 Twelve Months Ended
December 31,
Increase
(Decrease)
 20202019$%
Operating income (loss), excluding non-core expenses:
IHT$18,743 $24,333 $(5,590)(23.0)%
MS29,406 55,803 (26,397)(47.3)%
Quest Integrity16,991 28,819 (11,828)(41.0)%
Corporate and shared support services(77,328)(87,810)10,482 11.9 %
Total operating income (loss), excluding non-core expenses$(12,188)$21,145 $(33,333)(157.6)%
Excluding the impact of non-core expenses, the overall decrease in operating income is primarily attributable to our MS and Quest Integrity segments, which experienced a decrease in operating income of $26.4 million and $11.8 million,2022, respectively. The lower operating income in MS and Quest Integrity reflects lower activity levels due to a decline in market conditions as a result of the COVID-19 pandemic and the decline in oil prices. These movements were partially offset by a decrease in corporate and shared support service expenses of $10.5 million, which was driven primarily by lower payroll and noncash compensation expenses.
Other (income) expense, net. Other expense, net increased $1.8 million, or 252%, from the same period in the prior year, primarily from foreign currency transaction losses in the current year compared to the prior year. Foreign currency transaction losses in the current year period reflect the effects of fluctuations in the U.S. Dollar relative to the foreign currencies to which we have exposure. Other expense, net also include certain components of our net periodic pension cost (credit).
Loss on debt extinguishment and modification. In December 2020, we entered into lending arrangements, repaid all amounts outstanding under our prior credit facility (the “Credit Facility”) and retired $136.9 million par value of our 5.00% Convertible Senior Notes due 2023 (the “Notes”). In connection with these transactions, we recognized a loss of $2.2 million, comprised of approximately $4.4 million in unamortized debt issuance costs on the Credit Facility and expenses associated with
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the extinguishment of the Notes, partially offset by a $2.2 million gain on extinguishment of the Notes. See further discussion of our debt in Note 11- Long-term debt, to our consolidated financial statements included in this report. The write-off of debt issuance costs of $0.3 million for the year ended December 31, 2019 was associated with a reduction in capacity of the revolving portion of the Credit Facility in July 2019.
Taxes. The benefit for income tax was $14.7 million on the pre-tax loss from continuing operations of $251.9 million in the current year compared to the benefit for income tax of $0.4 million on pre-tax loss from continuing operations of $32.9 million in the prior year. The effective tax rate was a benefit of 5.8% for the year ended December 31, 2020 and a benefit of 1.3% for the year ended December 31, 2019.The higher effective rate benefit in 2020 is primarily attributable to the tax benefit related to the goodwill impairment loss taken during the year, a portion of which is not deductible for tax purposes, and tax benefits recorded as a result of certain provisions within the CARES Act, enacted on March 27, 2020. The rate was also positively impacted by a decrease in valuation allowance on the expected realizability of the Company’s deferred tax assets for net operating loss carryforwards in certain foreign jurisdictions in which the Company operates. These benefits were offset by an increase in valuation allowance on the expected realizability of the Company’s deferred tax assets for federal and state tax net operating loss carryforwards. The CARES Act was enacted as a stimulus package to mitigate the negative financial impact of the COVID-19 pandemic on the economy. A provision in the CARES Act allows for the carryback of net operating losses generated in certain tax years, which were previously only allowed to be carried forward, to recover income taxes paid at a higher statutory tax rate than the rate under current law. A tax benefit in the amount of $7.3 million was recorded during the year related to the carryback of net operating losses.
Non-GAAP Financial Measures and Reconciliations
We use supplemental non-GAAP financial measures which are derived from the consolidated financial information including adjusted net income (loss); adjusted net income (loss) per diluted share,share; earnings before interest and taxes (“EBIT”); adjusted EBIT (defined below);EBIT; adjusted earnings before interest, taxes, depreciation, and amortization (“adjusted EBITDA”) and free cash flow to supplement financial information presented on a GAAP basis.
We define adjusted net income (loss), and adjusted net income (loss) per diluted share and adjusted EBIT to exclude the following items: costs associated with our OneTEAM program, costs associated with the Operating Group Reorganization (as defined in Note 17 to the consolidated financial statements), non-routine legal costs and settlements, restructuring charges,non-routine professional fees, loss on debt extinguishment, certain severance charges, goodwill impairment chargesnon-routine
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write off of assets and certain other items that we believe are not indicative of core operating activities. Consolidated adjusted EBIT, as defined by us, excludes the costs excluded from adjusted net income (loss) as well as income tax expense (benefit), interest charges, foreign currency (gain) loss, and items of other (income) expense. Consolidated adjusted EBITDA further excludes from consolidated adjusted EBIT depreciation, amortization, and non-cash share-based compensation costs. Segment adjusted EBIT is equal to segment operating income (loss) excluding costs associated with our OneTEAM program, costs associated with the Operating Group Reorganization, non-routine legal costs and settlements, restructuring charges,non-routine professional fees, certain severance charges, goodwill impairment charges, and certain other items as determined by management.us. Segment adjusted EBITDA further excludes from segment adjusted EBIT depreciation, amortization, and non-cash share-based compensation costs. Free cash flow is defined as net cash provided by (used in) operating activities minus capital expenditures.
Management believesWe believe these non-GAAP financial measures are useful to both management and investors in their analysis of our financial position and results of operations. In particular, adjusted net income (loss), adjusted net income (loss) per diluted share, consolidated adjusted EBIT, and consolidated adjusted EBITDA are meaningful measures of performance which are commonly used by industry analysts, investors, lenders, and rating agencies to analyze operating performance in our industry, perform analytical comparisons, benchmark performance between periods, and measure our performance against externally communicated targets. Our segment adjusted EBIT and segment adjusted EBITDA isare also used as a basis for the Chief Operating Decision Maker (Chief Executive Officer) to evaluate the performance of our reportable segments. Free cash flow is used by our management and investors to analyze our ability to service and repay debt and return value directly to stakeholders.
Non-GAAP measures have important limitations as analytical tools because they exclude some, but not all, items that affect net earnings and operating income. These measures should not be considered substitutes for their most directly comparable U.S. GAAP financial measures and should be read only in conjunction with financial information presented on a GAAP basis. Further, our non-GAAP financial measures may not be comparable to similarly titled measures of other companies who may calculate non-GAAP financial measures differently, limiting the usefulness of those measures for comparative purposes. The liquidity measure of free cash flow does not represent a precise calculation of residual cash flow available for discretionary expenditures. Reconciliations of each non-GAAP financial measure to its most directly comparable GAAP financial measure are presented below.

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The following tables set forth the reconciliation of Adjusted Net Income (Loss), EBIT and EBITDA to their most comparable GAAP financial measurements:
TEAM, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
(unaudited, in thousands except per share data)
Three Months Ended
December 31,
Twelve Months Ended
December 31,
2021202020212020
Adjusted Net Income (Loss):
Net loss$(43,053)$(14,875)$(186,019)$(237,203)
Professional fees and other1
5,775 1,076 8,882 5,062 
Legal costs2
398 21 7,243 1,947 
Severance charges, net3
302 876 3,106 5,877 
Natural disaster costs4
— — — 500 
Loss on warrants59 59 
Loss on debt extinguishment— 2,224 — 2,224 
Goodwill impairment charge8,795 — 64,632 191,788 
Tax impact of adjustments and other net tax items5
(17)(881)(385)(16,491)
Adjusted net loss$(27,741)$(11,559)$(102,482)$(46,296)
Adjusted net loss per common share:
Basic and diluted$(0.89)$(0.38)$(3.31)$(1.51)
Consolidated Adjusted EBIT and Adjusted EBITDA:
Net loss$(43,053)$(14,875)$(186,019)$(237,203)
Provision (benefit) for income taxes1,785 1,097 11,209 (14,715)
Interest expense, net17,340 7,971 46,308 29,818 
Foreign currency loss (gain)6
1,400 1,117 5,674 2,758 
Pension expense (credit)7
(102)137 (622)(244)
Gain on disposal(2,591)— (2,591)— 
Loss on debt extinguishment and modification— 2,224 — 2,224 
Loss on warrants59 — 59 — 
Professional fees and other1
5,775 1,076 8,882 5,062 
Legal costs2
398 21 7,243 1,947 
Severance charges, net3
302 876 3,106 5,877 
Natural disaster costs4
— — — 500 
Goodwill impairment charge8,795 — 64,632 191,788 
Consolidated Adjusted EBIT(9,892)(356)(42,119)(12,188)
Depreciation and amortization
Amount included in operating expenses4,819 5,588 20,210 23,105 
Amount included in SG&A expenses5,283 5,611 21,308 22,803 
Total depreciation and amortization10,102 11,199 41,518 45,908 
Non-cash share-based compensation costs1,437 2,234 7,013 6,307 
Consolidated Adjusted EBITDA$1,647 $13,077 $6,412 $40,027 
Free Cash Flow:
Cash provided by (used in) operating activities$408 $32,599 $(35,453)$52,764 
Capital expenditures(5,229)(3,274)(17,605)(19,958)
Free Cash Flow$(4,821)$29,325 $(53,058)$32,806 

1    For the threemeasurements on a consolidated and twelve months ended December 31, 2021, includes $0.2 million and $1.9 million, respectively, of costs associated with the Operating Group Reorganization (exclusive of restructuring costs). There were also $3.9 million related to costs associated with debt financing, $2.8 million of corporate support costs, and $0.3 million associated with the OneTEAM program (exclusive of restructuring costs). For the three and twelve months ended December 31, 2020, includes $0.6 million and $3.2 million, respectively, associated with the OneTEAM program (exclusive of restructuring costs).
2    For the three and twelve months ended December 31, 2021, primarily relates to accrued legal matters and other legal fees. For the three months and twelve months ended December 31, 2020, primarily relates to costs associated with international legal matters.
3    For the three months and twelve months ended December 31, 2021, $0.3 million and $2.9 million, respectively, associated with the Operating Group Reorganization and other continuing restructuring measures. For the three and twelve months ended December 31, 2020, severance charges are associated with the OneTEAM program, including international operations.segmented basis:
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4    Amount represents the insurance deductible for hurricane damage incurred for the


TEAM, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
(unaudited, in thousands except per share data)
Three Months Ended
December 31,
Twelve Months Ended
December 31,
2023202220232022
Adjusted Net Income (Loss):
Net loss from continuing operations$(23,124)$(56,932)$(75,722)$(150,087)
Professional fees and other1
3,301 3,339 9,121 13,915 
Legal costs (credit) and other2
4,785 (700)5,635 2,571 
Severance charges, net3
387 933 1,564 3,961 
Natural disaster insurance recovery4
— (324)— (1,196)
Loss on debt extinguishment5
— 30,083 1,585 30,083 
Write-off of other assets6
666 — 1,295 — 
Tax impact of adjustments and other net tax items7
(37)(48)(159)(79)
Adjusted net loss$(14,022)$(23,649)$(56,681)$(100,832)
Adjusted net loss per common share:
Basic$(3.18)$(5.46)$(12.97)$(24.08)
Consolidated Adjusted EBIT and Adjusted EBITDA:
Net loss from continuing operations$(23,124)$(56,932)$(75,722)$(150,087)
Provision (benefit) for income taxes558 (876)4,578 3,306 
Interest expense, net11,682 21,344 55,181 85,052 
Foreign currency loss (gain)1,510 1,263 734 (2,692)
Pension credit8
(159)(178)(640)(749)
Loss (gain) on equipment sale(5)69 (291)(4,200)
Loss on debt extinguishment5
— 30,083 1,585 30,083 
Professional fees and other1
3,301 3,339 9,121 13,915 
Legal costs (credit) and other2
4,785 (700)5,635 2,571 
Severance charges, net3
387 933 1,564 3,961 
Natural disaster insurance recovery4
— (324)— (1,196)
Write-off of other assets6
666 — 1,295 — 
Consolidated Adjusted EBIT(399)(1,979)3,040 (20,036)
Depreciation and amortization
Amount included in operating expenses3,529 3,757 14,555 15,600 
Amount included in SG&A expenses5,862 5,246 23,317 20,853 
Total depreciation and amortization9,391 9,003 37,872 36,453 
Non-cash share-based compensation costs731 (323)1,590 247 
Consolidated Adjusted EBITDA$9,723 $6,701 $42,502 $16,664 
Free Cash Flow:
Cash provided by (used in) operating activities$11,083 $(1,152)$(10,986)$(51,725)
Capital expenditures(2,997)(3,245)(10,430)(20,544)
Free Cash Flow$8,086 $(4,397)$(21,416)$(72,269)

1    The three and twelve months ended December 31, 2020.2023, includes $2.2 million and $6.7 million, respectively, related to costs associated with debt financing, and $1.1 million and $2.4 million, respectively, for lease extinguishment charges, support and other costs. The three and twelve months ended December 31, 2022, includes $1.8 million and $10.2 million, respectively, related to costs associated with debt financing, and $1.5 million and $3.7 million of corporate support and other costs.
2    Primarily relates to accrued legal matters, adjustments to legal reserves and other legal fees related to debt restructuring and other non-routine matters. These amounts include $3.9 million for 2023 and $1.6 million for 2022 related to accruals for repayment of pandemic related subsidies in foreign jurisdiction.
3    For 2023, represents customary severance costs associated with staff reductions across multiple departments. For 2022, severance charges represent costs associated with executive departures and our ongoing cost reduction efforts across multiple segments.
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4    Represents the insurance recovery received during the year for hurricane damage incurred in 2021.
5    Represents loss on payoff of remaining APSC Term Loan in June 2023 and loss on payoff of $225.0 million of the APSC Term Loan in November 2022. The 2022 loss consists of $12.4 million of cash fees and premium, and $17.7 million of noncash expense related to the write off of the related unamortized balance of deferred issuance cost and warrant and debt discounts.
6    Includes $0.7 million for the loss on settlement of a note receivable and, for the full year 2023, an additional $0.6 million for the write-off of software related costs.
7    Represents the tax effect of the adjustments. Beginning in Q2 2021, we now use the statutory tax rate, net of valuation allowance by legal entity to determine the tax effect of the adjustments. Prior to Q2 2021, we used an assumed marginal tax rate of 21% except for the adjustment of the goodwill impairment charge in Q1 2020 for which the actual tax impact was used. We have updated the prior period tax impact to use the statutory tax rate by legal entity, net of valuation allowance.
6    Represents foreign currency gain/loss. For prior periods, includes other nominal fees.
78    Represents pension expense (credit)credit for the U.K. pension plan based on the difference between the expected return on plan assets and the costamount of the discounted pension liability. The pension plan has had no new participants added since the plan was frozen in 1994 and accruals for future benefits ceased in connection with a plan curtailment in 2013.no new participants have been added since that date.

TEAM, INC. AND SUBSIDIARIESTEAM, INC. AND SUBSIDIARIESTEAM, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES (Continued)RECONCILIATION OF NON-GAAP FINANCIAL MEASURES (Continued)RECONCILIATION OF NON-GAAP FINANCIAL MEASURES (Continued)
(unaudited, in thousands)(unaudited, in thousands)(unaudited, in thousands)
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Three Months Ended
December 31,
Twelve Months Ended
December 31,
20232023202220232022
IHT
Operating income
Operating income
Operating income
Professional fees and other
Severance charges, net1
Three Months Ended
December 31,
Twelve Months Ended
December 31,
2021202020212020
Segment Adjusted EBIT and Adjusted EBITDA:
IHT
Operating income (loss)$2,173 $5,052 $12,997 $(174,638)
Adjusted EBIT
Severance charges, net1
86 446 661 1,572 
Natural disaster costs2
— — — 21 
Goodwill impairment charge— — — 191,788 
Adjusted EBIT
Adjusted EBITAdjusted EBIT2,259 5,498 13,658 18,743 
Depreciation and amortizationDepreciation and amortization3,071 3,553 12,959 14,891 
Adjusted EBITDAAdjusted EBITDA$5,330 $9,051 $26,617 $33,634 
MSMS
MS
MS
Operating income (loss)Operating income (loss)$3,071 $5,377 $(47,728)$25,879 
Operating income (loss)
Operating income (loss)
Professional fees and other
Severance charges, net1
Severance charges, net1
Severance charges, net1
Severance charges, net1
30 55 524 3,048 
Natural disaster costs2
— — — 479 
Goodwill impairment loss— — 55,837 — 
Adjusted EBIT
Adjusted EBIT
Adjusted EBITAdjusted EBIT3,101 5,432 8,633 29,406 
Depreciation and amortizationDepreciation and amortization5,068 5,457 20,500 21,854 
Adjusted EBITDAAdjusted EBITDA$8,169 $10,889 $29,133 $51,260 
Quest Integrity
Operating income (loss)$(6,252)$6,673 $900 $16,474 
Corporate and shared support services
Corporate and shared support services
Corporate and shared support services
Net loss
Net loss
Net loss
Provision (benefit) for income taxes
Loss (gain) on equipment sale
Interest expense, net
Loss on debt extinguishment2
Foreign currency loss (gain)
Pension credit3
Write-off of other assets4
Professional fees and other5
Legal costs (credit) and other6
Severance charges, net1
Natural disaster insurance recovery7
Severance charges, net1
83 191 357 517 
Goodwill impairment loss8,795 — 8,795 — 
Adjusted EBITAdjusted EBIT2,626 6,864 10,052 16,991 
Depreciation and amortization600 845 2,616 3,587 
Adjusted EBITDA$3,226 $7,709 $12,668 $20,578 
Corporate and shared support services
Net loss$(44,636)$(31,977)$(154,779)$(104,918)
Provision (benefit) for income taxes1,785 1,097 11,209 (14,715)
Interest expense, net17,340 7,971 46,308 29,818 
Loss on debt extinguishment and modification— 2,224 — 2,224 
Foreign currency loss (gain)3
1,400 1,117 5,674 2,758 
Pension expense (credit)4
(102)137 (622)(244)
Loss on warrants59 — 59 — 
Professional fees and other5
5,775 1,076 8,882 5,062 
Legal costs6
398 21 7,243 1,947 
Severance charges, net1
103 184 1,564 740 
Adjusted EBIT
Adjusted EBITAdjusted EBIT(17,878)(18,150)(74,462)(77,328)
Depreciation and amortizationDepreciation and amortization1,363 1,344 5,443 5,576 
Non-cash share-based compensation costsNon-cash share-based compensation costs1,437 2,234 7,013 6,307 
Adjusted EBITDAAdjusted EBITDA$(15,078)$(14,572)$(62,006)$(65,445)
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1    Primarily relates toFor 2023, represents customary severance costs associated with staff reductions across multiple departments. For 2022, severance charges incurredrepresent costs associated with the Operating Group Reorganizationexecutive departures and other continuing restructuring measures for the three and twelve months ended December 31, 2021. For the three and twelve months ended December 31, 2020, relates to severance charges associated with the OneTEAM program, including international restructuring under the OneTEAM program.our ongoing cost reduction efforts across multiple segments.
2    Amount representsRepresents loss on payoff of remaining APSC Term Loan in June 2023 and loss on payoff of $225.0 million of the insurance deductible for hurricane damage incurred forAPSC Term Loan in November 2022. The 2022 loss consists of $12.4 million of cash fees and premium, and $17.7 million of noncash expense related to the twelve months ended December 31, 2020.write off of the related unamortized balance of deferred issuance cost and warrant and debt discounts.
3    Represents foreign currency gain/loss. For prior periods, includes other nominal fees.
4    Represents pension expense (credit)credit for the U.K. pension plan based on the difference between the expected return on plan assets and the costamount of the discounted pension liability. The pension plan has had no new participants added since the plan was frozen in 1994 and accrualsno new participants have been added since that date.
4    Includes $0.7 million for future benefits ceased in connection withthe loss on settlement of a plan curtailment in 2013.note receivable and, for the full year 2023, an additional $0.6 million for the write-off of software related costs.
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5    For theThe three and twelve months ended December 31, 2021,2023, includes $0.2$2.2 million and $1.9$6.7 million, respectively, ofrelated to costs associated with the Operating Group Reorganization (exclusive of restructuring costs). For thedebt financing, and $1.1 million and $2.4 million, respectively, for lease extinguishment charges, support and other costs. The three and twelve months ended December 31, 2020,2022, includes $0.6$1.8 million and $3.2$10.2 million, respectively, related to costs associated with the OneTEAM program (exclusivedebt financing, and $1.5 million and $3.7 million of restructuring costs).corporate support and other costs.
6    For the three and twelve months ended December 31, 2021, primarilyPrimarily relates to accrued legal matters, adjustments to legal reserves and other legal fees. Forfees related to debt restructuring and other non-routine matters. These amounts include $3.9 million for 2023 and $1.6 million for 2022 related to accruals for repayment of pandemic related subsidies in foreign jurisdiction.
7    Represents the three and twelve months ended December 31, 2020, primarily relates to costs associated with international legal matters.insurance recovery received during the year for hurricane damage incurred in 2021.
Liquidity and Capital ResourcesResources.
Financing forWe have evaluated our operations consists primarilyliquidity within one year after the date of our ABL Credit Facility, Term Loan, Subordinated Term Loan (defined below) andissuance of the accompanying audited consolidated financial statements to assess the Company’s ability to fund its operations. In the preparation of this liquidity assessment, we applied judgment to estimate the projected cash flows attributable to our operations. Our principal uses of the Company, including the following: (i) projected cash areoutflows, (ii) projected cash inflows, and (iii) projected availability under the Company’s existing debt arrangements. The cash flow projections were based on known or planned cash requirements for operating and financing costs and include management’s best estimate regarding future customer activity levels, pricing for its services and for its supplies and other factors. Actual results could vary significantly from those projections. Based upon such liquidity assessment, we believe that the Company’s current working capital, needsforecasted cash flows from operations, expected availability under our existing debt arrangements and operations. We have suffered recurring operating losses related to COVID-19 pandemic and related economic repercussions, and difficult market conditions. Subsequent to year-end, we had limited borrowing capacitycapital expenditure financing is sufficient to fund our increasing workingoperations, service our indebtedness, and maintain compliance with our debt covenants. We based this assessment on assumptions that may prove to be inaccurate, and we could exhaust our available capital needs. In responseresources sooner than we expect in the event that we fail to meet our current projections. See Note 11 - Debt to the above, (i) we have entered intoconsolidated financial statements for a further discussion of our liquidity.
We closely monitor the Recent Financing Transactions (as further described in Note 1 - Summaryamounts and timing of Significant Accounting Policiesour sources and Practices) to address our near-term liquidity needs; and (ii) we have taken definitive actions to reduce costs, improve operations, profitability, and liquidity, and position the Company for future growth.
uses of funds. Our ability to maintain compliance with thea sufficient level of liquidity to fund our operations and meet our financial covenants contained in ABL Credit Facility, Term Loan Credit Agreement, and Subordinated Term Loan Credit Agreement isobligations will be dependent upon our future operating performance, which is subject to general economic conditions, industry cycles and future financial, condition, bothbusiness and other factors affecting our operations, many of which are subject to various risks and uncertainties. The effectsbeyond our control. For example, the threat of the COVID-19 pandemicrecession and related economic repercussions could have a significant adverse effect on our financial position and business condition, as well as that of our clients and suppliers. Additionally, these events may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, service our indebtedness, maintain compliance with the financial covenants contained in our various credit agreements and affect our future need or ability to borrow under our 2022 ABL Credit Facility.Facility and our A&R Term Loan Credit Agreement. Our ability to access the capital markets will depend on financial, economic and market conditions, many of which are outside of our control, and we may be unable to raise financing when needed, or on terms favorable to us, or at all. In addition, we may seek to engage in one or more of the following, such as refinancing and/or extending the maturities of all or part of our existing indebtedness, seeking covenant relief from our lenders, entering into a strategic partnership with one or more parties, or the sale or divestiture of assets, but there can be no assurance that we would be able to enter into such a transaction or transactions on a timely basis or on terms favorable to us, or at all. Our failure to raise capital through our operations, refinancings or strategic alternatives as and when needed would have a negative impact on our financial condition and our ability to pursue our business strategy. In addition to impacting our current sources of funding, our business, the effects of such events may also impact our liquidity or our needrequire us to revise our allocation or sources of capital, reduce capital expenditures, implement further cost reduction measures and/or change our business strategy. Political economic repercussions could also have a broad range of effects on our liquidity sources and will depend on future developments that cannot be predicted at this time.
ABL Facility.
On December 18, 2020, we entered into an asset-based credit agreement (such agreement, as amended, restated, supplemented
Our ability to generate operating cash flow, sell assets, access capital markets or otherwise modified from timetake any other action to time, the “Credit Agreement”) led by Citibank, N.A. (“Citibank”), as agent, which provides for available borrowings up to $150 million (the “ABL Facility”). The ABL Facility maturesimprove our liquidity and all outstanding amounts become due and payable on December 18, 2024. However, ifmanage our Notes, which mature on August 1, 2023, have an aggregate principal amount of $10 million (updated from $50.0 million to $10.0 million as part of the Third Amendmentdebt is subject to the Term Loan)risks discussed herein and other risks and uncertainties that exist in our industry, some of which we may not be able to anticipate at this time or more outstanding 120 days priorcontrol. Such risks include the following:

loss of customers or other unforeseen deterioration in demand for our services;
seasonal fluctuations, such as severe weather and other variations in our clients’ industries that may impede or delay the timing of client orders and the delivery of our services;
rapid increases in raw materials and labor costs that may hinder our ability to their maturity date (the “Trigger Date”),meet our forecasted operating expenses;
persisting or if there are Notes in an aggregate principal amountincreasing levels of less than $10 million outstandinginflation domestically and we do not have sufficient availability of more than 20% underinternationally and the ABL Facility on the Trigger Date, the ABL Facility will terminate on the Trigger Date. The ABL Facility includes a $50 million sublimit for letters of credit issuance and $35 million sublimit for swingline borrowings. Additionally, subject to certain conditions, including obtaining additional commitments, the ABL Facility may be increased by an amount not to exceed $50 million.
On December 8, 2021, the Company entered into Amendment No. 2 (the “ABL Amendment No. 2”) to the Credit Agreement. ABL Amendment No. 2, among other things, (i) revises the applicable margin to 4.25% for LIBOR rate advances, (ii) provides that at all times beginning on the effective date of the ABL Amendment No. 2 and ending on the date Citibank shall have received and approved the borrowing base certificate for the calendar month ending December 31, 2021, the borrowing base shall not exceed the lesser of (a) the borrowing base calculated as set forth in the borrowing base certificate for the calendar month ending December 31, 2021 and (b) $108,500,000, (iii) establishes an interest reserve account for certain payments due under the Term Loan Credit Agreement, (iv) provides that after giving effect to any borrowing and any disbursements to be made by the Company with the proceedsimpact of such borrowing, within one business dayinflation on our ability to meet our current forecast;
changes in regulations governing our operations and unplanned costs to comply with such regulatory changes;
counterparty credit risk related to our ability to collect our receivables; and
unexpected or prolonged fluctuations in interest rates and their impact on our forecasted costs of such borrowing, the Company and its U.S. subsidiaries may not have more than $5 million cash on hand, (v) provides for weekly variance testing to be delivered to Citibank, (vi) requires the Company to have used all of the proceeds borrowed under the Subordinated Term Loan Credit Agreement prior to borrowing under the Credit Agreement, and (vii) increases the amount of subordinated debt available to be incurred by the Company to account for (a) theraising additional $27.5 million borrowed under the Subordinated Term Loan Credit Agreement, (b) any additional amount borrowed under the Subordinated Term Loan Credit Agreement not to exceed $75 million in the aggregate, and (c) the payment of interest in the form of payment-in-kind interest with respect to the Initial Term Loans (as defined in the Subordinated Term Loan Credit Agreement).capital.
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See Item 1A “Risk Factors” in this Annual Report on Form 10-K for additional information.

On June 19, 2023, we announced the successful closing of a series of refinancing transactions (the “June 2023 Refinancing”) that raised $87.4 million of new funding (approximately $82.0 million following deductions for transaction related fees, expenses and original issue discounts) which consisted of the following:
A new $57.5 million, 12% senior secured first lien term loan provided by funds managed by Corre that matures in December 2026, and is comprised of a $37.5 million term loan tranche and a $20.0 million delayed draw term loan tranche (the “Incremental Term Loan”), and
A new $27.4 million term loan secured by certain real estate and machinery and equipment of the Company provided by Eclipse Business Capital LLC (the “ME/RE Loans”), that matures in August 2025. Our obligations2022 ABL Credit Facility was also amended to extend the maturity date to August 2025, and to increase availability under that facility by an additional $2.5 million.
We used the proceeds from the ME/RE Loan, together with advances under the 2022 ABL Facility, are guaranteed by certainto repay in full our existing senior secured term loan with Atlantic Park Strategic Capital Fund, L.P.We used the proceeds from the Incremental Term Loan to repay in full our remaining $41.0 million of the Notes and for general corporate purposes.
Subsequent to the June 2023 Refinancing, financing for our operations consists primarily of our direct2022 ABL Credit Agreement, which includes our 2022 ABL Credit Facility and indirect subsidiaries, as set forth in the ABL Facility agreement. The ABL Facility is secured on a first priority basis by, among other things,ME/RE Loans; the A&R Term Loan Credit Agreement, which includes the Uptiered Loan and the Incremental Term Loan; and cash flows from our accounts receivable, deposit accounts, securities accounts and inventory, including thoseoperations. As of our direct and indirect subsidiary guarantors, and on a second priority basis by substantially all other assets of our direct and indirect subsidiary guarantors. Borrowing availability under the ABL Facility is based on a percentage of the value of accounts receivable and inventory, reduced for certain reserves.
Borrowings under the ABL Facility bear interest through maturity at a variable rate based upon, at our option, an annual rate of either a base rate (“Base Rate”) or a LIBOR rate, plus an applicable margin. The Base Rate is defined as a fluctuating interest rate equal to the greatest of (i) the federal funds rate plus 0.50%, (ii) Citibank’s prime rate, and (iii) the one-month LIBOR rate plus 1.00%. The applicable margin for LIBOR borrowings is 4.25% and for Base Rate borrowings is 3.25%. The all-in Base Rate floor is 1.75% and for LIBOR rate borrowings, the LIBOR rate, exclusive of spread, has a 0.75% LIBOR rate floor. Interest is payable either (i) monthly for Base Rate borrowings or (ii) the last day of the interest period for LIBOR rate borrowings, as set forth in the ABL Facility agreement. The fee for undrawn amounts ranges from 0.375% to 0.5%, depending on usage and is due quarterly.
The ABL Facility contains customary conditions to borrowings, events of default and covenants, including, but not limited to, covenants that restrict our ability to sell assets, makes changes to the nature of our business, engage in mergers and acquisitions, incur, assume or permit to exist additional indebtedness and guarantees, create or permit to exist liens, pay dividends, issue equity instruments, make distribution or redeem or repurchase capital stock. In the event that our excess availability is less than the greater of (i) $15.0 million and (ii) 10.00% of the lesser of (1) the current borrowing base and (2) the commitments under the ABL Facility then in effect, a consolidated fixed charge coverage ratio of at least 1.00 to 1.00 must be maintained. Upon the occurrence of certain events of default, an additional 2.0% interest maybe required on the outstanding loans under the ABL Facility.
At December 31, 2021,2023, we had $65.3 million of cash on hand, of which, $4.1 million was restricted for interest due on the Term Loan and about $4.0 million of cash is located in countries where currency restrictions exist. We had approximately $4.2$31.3 million of available borrowing capacity under the ABL Facility. Direct and incremental costs associated with the issuanceour various credit facilities, consisting of the ABL Facility were approximately $4.8$21.3 million and were capitalized as debt issuance costs. These costs are being amortized on a straight-line basis over the term of the ABL Facility.
On February 11, 2022, we entered into a new credit agreement (such agreement, the ABL Credit Agreement) (the “ABL Credit Facility”) with the lender parties thereto, and Eclipse Business Capital, LLC, a Delaware limited liability company, as agent, (“Eclipse”). Available funding commitments to usavailable under the ABL Credit Agreement, subject to certain conditions, include a revolving credit line in an amount of up to $130.0 million to be provided by certain affiliates of Eclipse (the “Revolving Credit Loans”), with a $35.0 million sublimit for swingline borrowings and a $26.0 million sublimit for issuances of letters of credit, and an incremental delayed draw term loan of up to $35.0 million (the “Delayed Draw Term Loans”) to be provided by Corre Partners Management, LLC and certain of its affiliates (“Corre”) (the “ABL Credit Facility”). The2022 ABL Credit Facility matures and all outstanding amounts become due and payable on February 11, 2025, however, the ABL Credit Facility is subject to the Trigger Date as noted above. The proceeds of the loans$10.0 million available under the ABL Credit Facility were used to, among other things, pay off the amounts owed under the Credit Agreement, which was repaid and terminated in full on February 11, 2022.
Our obligations under the ABL Credit Facility are guaranteed by certain of our direct and indirect subsidiaries (other than certain excluded subsidiaries) (the “ABL Guarantors” and, together with the Company, the “ABL Loan Parties”). Our obligations under the ABL Credit Facility are secured on a first priority basis by, among other things, accounts receivable, deposit accounts, securities accounts and inventory of the ABL Loan Parties and are secured on a second priority basis by substantially all of the other assets of the ABL Loan Parties. Availability under the revolving credit line under ABL Credit Facility is based on the percentage of the value of accounts receivable and inventory, as reduced by certain reserves.
Revolving Credit Loans under the ABL Credit Facility bear interest through maturity at a variable rate based upon an annual rate of a LIBOR Rate (or a Base Rate (as defined below) if the LIBOR Rate is unavailable for any reason), plus an applicable margin (“LIBOR Rate Loan” and “Base Rate Loan”, respectively). The “Base Rate” is defined as a fluctuating interest rate equal to the greatest of (1) the federal funds rate plus 0.50%, (2) Wells Fargo Bank, National Association’s prime rate, and (3) the one-month LIBOR Rate. The “applicable margin” is defined as a rate of 3.15%, 3.40% or 3.65% for Base Rate Loans with a 2.00% Base Rate floor and a rate of 4.15%, 4.40% or 4.65% for LIBOR Rate Loans with a 1.00% LIBOR floor, in each case depending on the amount of EBITDA as of the most recent measurement period, as reported in a monthly compliance certificate. The Delayed Draw Term Loans shall bear interest through maturity at a rate of the LIBOR Rate plus 10.0%, with a 1.00% LIBOR floor. The fee for undrawn revolving amounts is 0.50% and the fee for undrawn Delayed Draw Term Loan amounts is 3.00%. Interest under the ABL Credit Facility is payable monthly. We will also be required to pay customary letter of credit fees, as necessary. We may make voluntary prepayments of the loans under the ABL Credit Facility from time to time,
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subject, in the case of the Delayed Draw Term Loans, to certain conditions. Mandatory prepayments are also required in certain circumstances, including with respect to the Delayed Draw Term Loan, if the ratio of aggregate value of the collateral under the ABL Credit Facility to the sum of the Delayed Draw Term Loans plus revolving facility usage outstanding is less than 130%. Amounts repaid may be re-borrowed, subject to compliance with the borrowing base and the other conditions set forth in the ABL Credit Facility, subject, in the case of the Delayed Draw Term Loans to a maximum of four such borrowings in any 12-month period. Certain permanent repayments of the ABL Credit Facility loans are subject to the payment of a premium of 2.00% during the first year of the facility, 1.00% during the second year of the facility, and 0.50% in the last year of the facility.
The ABL Credit Agreement contains customary conditions to borrowings and covenants, including covenants that restrict our ability to sell assets, make changes to the nature of our business, engage in mergers or acquisitions, incur, assume or permit to exist additional indebtedness and guarantees, create or permit to exist liens, pay dividends, issue equity instruments, make distributions or redeem or repurchase capital stock or make other investments, engage in transactions with affiliates and make payments in respect of certain debt. The ABL Credit Agreement also requires that we will not exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided that this requirement will not apply if we maintain a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year. In addition, the ABL Credit Agreement includes customary events of default, the occurrence of which may require that we pay an additional 2.0% interest on the outstanding loans under the ABL Credit Agreement.
Atlantic Park Term Loan. On December 18, 2020, we also entered into that certain Term Loan Credit Agreement (the “Term Loan Credit Agreement”) with the financial institutions from time to time party thereto, and APSC, as agent, pursuant to which we borrowed a $250.0 million term loan (the “Term Loan”). The Term Loan was issued with a 3.00% original issuance discount (“OID”), such that total proceeds received were $242.5 million. The Term Loan matures, and all outstanding amounts become due and payable on December 18, 2026. However, certain conditions could result in an earlier maturity, including if the Notes have an aggregate principal amount outstanding of $10.0 million or more on the Trigger Date, in which case the Term Loan will terminate on the Trigger Date. As set forth in the Term Loan Credit Agreement, the Term Loan is secured by substantially all assets, other than those secured on a first lien basis by the ABL Facility, and we may increase the Term Loan by an amount not to exceed $100 million.
The Term Loan bears an interest through maturity at a variable rate based upon, at our option, an annual rate of either a Base rate or a LIBOR rate, plus an applicable margin. The Base rate is defined as a fluctuating interest rate equal to the greatest of (i) the federal funds rate plus 0.50%, (ii), the prime rate as specified in the Term Loan Credit Agreement, and (iii) one-month LIBOR rate plus 1.00%. The applicable margin is defined as a rate of 6.50% for Base rate borrowings with a 2.00% Base rate floor and 7.50% for LIBOR rate borrowings with a 1.00% LIBOR rate floor. Interest is payable either (i) monthly for Base rate borrowings or (ii) the last day of the interest period for LIBOR rate borrowings, as set forth in theA&R Term Loan Credit Agreement. The loans under the Term Loan were issued with an original issue discountOur principal uses of 3.00%,cash and liquidity are in whole or in part, prepayable any time and from time to time, at a prepayment premium (including a make whole during the first two years) specified in the Term Loan Credit Agreement (subject to certain exceptions), plus accrued and unpaid interest. The effective interest rate on the Term Loan at December 31, 2021 was 20.90%.
The Term Loan contains customary payment penalties, events of default and covenants, including but not limited to, covenants that restrict our ability to sell assets, make changes to the nature of our business, engage in mergers or acquisitions, incur additional indebtedness and guarantees, pay dividends, issue equity instruments and make distributions or redeem or repurchasefor working capital stock.
On October 19, 2021, we entered into Amendment No. 1 (the “First Amendment”) to the Term Loan Credit Agreement with the financial institutions party thereto from time to time (the “Lenders”) and APSC, as agent. The First Amendment, among other things, (i) deferred an October 19, 2021 interest payment until October 29, 2021; (ii) required that the Company use commercially reasonable efforts to appoint an additional independent director to our Board of Directors who is acceptable to the agent; (iii) provided the Lenders with additional information rights; and (iv) tightened certain negative covenants included in the Term Loan Credit Agreement until the deferred interest is made current.
On October 29, 2021, we entered into Amendment No. 2 (the “Second Amendment”) to the Term Loan Credit Agreement. The Second Amendment, among other things, (i) further deferred an October 29, 2021 interest payment until November 15, 2021; (ii) contained certain milestones; (iii) provided the Lenders with a 10-day right of first refusal regarding any refinancing of the Company’s obligations under the ABL Facility; (iv) obligated the Company to establish, pursuant to a charter to be adopted by the our Board of Directors and reasonably acceptable to the Agent, a special committee that shall have exclusive responsibility and authority to make recommendations to our Board of Directors regarding certain transactions; and (v) provided that the Company will not permit a covenant trigger event under the ABL Facility to occur.
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On November 8, 2021, we entered into Amendment No.3 (the “Third Amendment”) to the Term Loan Credit Agreement. The Third Amendment, among other things, (i) waived certain covenants until September 30, 2022 and modified covenants thereafter to provide us with more flexibility and (ii) required us to seek shareholder approval (or an exception therefrom) to issue the APSC Warrants, and to amend the Existing Warrants, to provide for, an exercise price of $1.50 per share. The Third Amendment also reduced the amount of principal outstanding on the Notes on the Trigger date from $50 million to $10 million.
On December 2, 2021 and December 7, 2021, respectively, we entered into Amendment No. 4 (the “Fourth Amendment”) to the Term Loan Credit Agreement and Amendment No. 5 (the “Fifth Amendment”) to the Term Loan Credit Agreement, respectively. The Fourth and Fifth Amendments extended the date upon which the Company must issue the APSC Warrants to December 7, 2021 and December 8, 2021, respectively. The business purpose of these amendments was to further extend the Company’s liquidity runway while field audit exams were completed in connection to the transactions completed on February 11, 2022.
On December 8, 2021 we entered into the Second Amended and Restated Common Stock Purchase Warrant No. 1 (the “Second A&R Warrant”) with APSC Holdco, pursuant to which the A&R Warrant was amended and restated to provide for the purchase of up to 5,000,000 shares of our common stock (including 4,082,949 shares of our common stock issuable pursuant to the A&R Warrant) exercisable at the holder’s option at any time, in whole or in part, until December 8, 2028, at an exercise price of $1.50 per share, and (ii) entered into the Common Stock Purchase Warrants with each of Corre Opportunities Qualified Master Fund, LP, Corre Horizon Fund, LP and Corre Horizon Fund II, LP providing for the purchase of an aggregate of 5,000,000 shares of our common stock, exercisable at such holder’s option at any time, in whole or in part, until December 8, 2028, at an exercise price of $1.50 per share (the “Corre Warrants”).
On February 11, 2022, we entered into Amendment No. 6 (the “Sixth Amendment”) to the Term Loan Credit Agreement. The Sixth Amendment, among other things and subject to the terms thereof, (i) permits the entry into the ABL Credit Agreement, (ii) permits certain interest payments due under the Term Loan Credit Agreement to be paid in kind, (iii) permits certain asset sales and requires certain related mandatory prepayments, subject to an applicable prepayment premium, and (iv) amends the financial covenants, such that the maximum net leverage ratio of 7.00 to 1.00 will not be tested until the fiscal quarter ending March 31, 2023, and the Company is not permitted to exceed $20.0 million in unfinancedneeds, capital expenditures in any calendar year; provided, that this unfinanced capital expenditures requirement will not apply if the Company maintains a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year.operations.
Subordinated Term Loan Credit Agreement. On November 9, 2021, we entered into a credit agreement (the “Subordinated Term Loan Credit Agreement”) with Corre Credit Fund, LLC (“Corre Fund”), as agent, and the lenders party thereto providing for an unsecured $50.0 million delayed draw subordinated term loan facility (the “Subordinated Term Loan”). Pursuant to the Subordinated Term Loan Credit Agreement, we borrowed $22.5 million on November 9, 2021, and an additional $27.5 million on December 8, 2021. The Subordinated Term Loan matures, and all outstanding amounts become due and payable, on the earlierAs of December 31, 2026 and the date that is two weeks later than the maturity or full repayment of the Term Loan. The stated interest rate on the Subordinated Term Loan is 12%.
Under the Subordinated Term Loan Credit Agreement,2023 we are required to, among other things, (i) subject to certain conditions, issue the lenders Corre Warrants, (ii) amendin compliance with our charter, bylaws, and all other necessary corporate governance documents to reduce the size of our Board of Directors to seven directors, one of whom will include our Chief Executive Officer, and (iii) reconstitute our Board of Directors. The Subordinated Term Loan also contains other customary prepayment provisions, events of default anddebt covenants.
On November 30, 2021, we entered into Amendment No. 1 (the “Corre Amendment 1”) to the Subordinated Term Loan Credit Agreement. The Corre Amendment 1 (i) extended the payment date for interest in the form of payment-in-kind interest (“PIK Interest”) with respect to the Initial Term Loans (as defined in the Subordinated Term Loan Credit Agreement), (ii) extended the date upon which the Company must deliver a fully executed ABL Consent (as defined in the Subordinated Term Loan Credit Agreement) to, in each case, 11:59 P.M. on December 6, 2021 and (iii) extended the date upon which we must issue the Corre Warrants to 11:59 P.M. on December 7, 2021.
On December 6, 2021, we entered into Amendment No. 2 (the “Corre Amendment 2”) to the Subordinated Term Loan Credit Agreement. The Corre Amendment 2 (i) extended the payment for interest in the PIK Interest with respect to the Initial Term Loans, and (ii) extended the date upon which we must deliver a fully executed ABL Consent to, in each case, 11:59 P.M. on December 7, 2021.
On December 7, 2021, we entered into Amendment No. 3 (the “Corre Amendment 3”) to the Subordinated Term Loan Credit Agreement. The Corre Amendment 3, among other things, (i) extended the payment date for interest in the form of PIK Interest with respect to the Initial Term Loans, (ii) extended the date upon which we must deliver a fully executed ABL Consent and (iii) extended the date upon which we must issue the Corre Warrants to, in each case, 11:59 P.M. on December 8, 2021.
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The business purpose of each of the Corre Amendments was to further extend the liquidity runway of the Company and support ongoing negotiations of the financing transactions completed on February 11, 2022.
On December 8, 2021, we entered into Amendment No. 4 (the “Corre Amendment 4”) to the Subordinated Term Loan Credit Agreement. The Corre Amendment 4 appointed Cantor Fitzgerald Securities as successor Agent.
In connection with the transactions contemplated by the ABL Credit Agreement on February 11, 2022, Corre agreed to provide the Company incremental financing (the “Incremental Financing”), totaling $55.0 million, consisting of (i) $35 million Delayed Draw Term Loans; (ii) $10.0 million from Corre in the form of the February 2022 Delayed Draw Term Loan (as defined in the Subordinated Term Loan Credit Agreement ) on a pari passu basis with the existing loans issued pursuant to the Subordinated Term Loan Credit Agreement; and (iii) $10.0 million through an issuance of 11,904,762 shares (the “PIPE Shares”) of the our common stock, to Corre Opportunities Qualified Master Fund, LP, Corre Horizon Fund, LP and Corre Horizon II Fund, LP (the “Corre Holders”) at a price of $0.84 per share (the “Equity Issuance”).
In connection with the Incremental Financing and Equity Issuance, on February 11, 2022, we entered into a common stock subscription agreement (the “Subscription Agreement”) with the Corre Holders, pursuant to which we issued and sold the PIPE Shares to the Corre Holders on February 11, 2022.
Pursuant to the Subscription Agreement, subject to certain exceptions, each of the Corre Holders has agreed not to sell its portion of the PIPE Shares until the earliest to occur of (i) the date that is 180 days from the date of the Subscription Agreement, and (ii) such date on which we complete a liquidation, merger, stock exchange, reorganization or other similar transaction that results in all of our stockholders having the right to exchange their shares of our common stock for cash, securities or other property, without our consent.
On February 11, 2022, we entered into Amendment No. 5 (the “Corre Amendment 5”) to the Subordinated Term Loan Credit Agreement with the lenders from time to time party thereto (including Corre), and Cantor Fitzgerald Securities, as agent. The Corre Amendment 5, among other things, (i) provides for the February 2022 Delayed Draw Term Loan in the form of an additional commitment of $10.0 million in subordinated delayed draw term loans to be available for borrowing by the Company until July 1, 2022, (ii) permits the entry into the ABL Credit Agreement, (iii) permits certain asset sales and requires certain related mandatory prepayments, subject to an applicable prepayment premium, and (iv) amends the financial covenants, such that the maximum net leverage ratio of 7.00 to 1.00 will not be tested until the fiscal quarter ending March 31, 2023, and the Company is not permitted to exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided, that this unfinanced capital expenditures requirement will not apply if the Company maintains a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year.
Our ability to maintain compliance with the financial covenants contained in the 2022 ABL Credit Agreement the Term Loan Credit Agreement and the SubordinatedA&R Term Loan Credit Agreement is dependent upon our future operating performance and future financial condition, both of which are subject to various risks and uncertainties. The effects
As of the COVID-19 pandemicMarch 5, 2024, we had consolidated cash and the resulting economic repercussions could have a significant adverse effect on our financial position and business condition,cash equivalents of $24.0 million, excluding $4.9 million restricted mainly as well as our clients and suppliers. Additionally, these events may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, and affect our future need or ability to borrow under our ABL Credit Facility. In addition to our current sources of funding our business, the effects of such events may impact our liquidity or our need to revise our allocation or sources of capital, implement further cost reduction measures and/or change our business strategy. Although the COVID-19 pandemic and resulting economic repercussions could have a broad range of effects on our liquidity sources, the effects will depend on future developments and cannot be predicted at this time.
In order to secure our casualty insurance programs, we are required to postcollateral for outstanding letters of credit, generally issued by a bank as collateral. A letterand approximately $12.1 million of credit commits the issuer to remit specified amounts to the holder, if the holder demonstrates that we failed to meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of credit totaling $23.5 million at December 31, 2021 and $19.5 million at December 31, 2020. Outstanding letters of credit reduced amounts availableundrawn availability under our ABL Facility and are considered as having been fundedvarious credit facilities, resulting in total liquidity of $36.1 million.
Refer to Note 11 - Debt for purposes of calculatinginformation on our financial covenants.
Debt Issuance Costs.Direct and incremental costs associated with the issuance of the Term Loan were approximately $6.5 million and were capitalized as debt issuance costs. Direct and incremental costs associated with the Subordinated Term Loan were approximately $14.8 million and were capitalized as debt issuance costs. The debt issuance costs and the OID will be amortized using the effective interest method over the term of the Term Loan and Subordinated Term Loan.instruments.
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Convertible Senior Notes. On July 31, 2017, we issued $230.0 million principal amount of senior unsecured 5.00% Convertible Senior Notes due 2023 in a private offering to qualified institutional buyers (as defined in the Securities Act) pursuant to Rule 144A under the Securities Act. As discussed above, in December 2020, we retired $136.9 million par value of the Notes, and as of December 31, 2020, the principal amount of Notes outstanding was $93.1 million.
The Notes bear interest at a rate of 5.0% per year, payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes mature on August 1, 2023 unless repurchased, redeemed or converted in accordance with their terms prior to such date. The Notes are convertible at an initial conversion rate of 46.0829 shares of our common stock per $1,000 principal amount of the Notes, which is equivalent to an initial conversion price of approximately $21.70 per share, which represents a conversion premium of 40% to the last reported sale price of $15.50 per share on the NYSE on July 25, 2017, the date the pricing of the Notes was completed. The conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing the Notes.
Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding May 1, 2023, but only under the following circumstances:

during any calendar quarter commencing after the calendar quarter ending on December 31, 2017 (and only during such calendar quarter), if the last reported sale price of our common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;

during the five business day period after any five consecutive trading day period (the “measurement period”) in which the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day;

if we call any or all of the Notes for redemption, at any time prior to the close of business on the business day immediately preceding the redemption date; or;

upon the occurrence of specified corporate events described in the indenture governing the Notes.

On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, at their option, convert their Notes at any time, regardless of the foregoing circumstances.

As a result of the redemption and extinguishment of the Notes discussed above, the Notes are convertible into 4,291,705 shares of common stock. The Notes will be convertible into, subject to various conditions, cash or shares of our common stock or a combination of cash and shares of common stock, in each case, at our election.

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion rate for the Notes so surrendered for conversion.

As per the agreement, we may not redeem the Notes prior to August 5, 2021. The agreement noted that we will have the option to redeem all or any portion of the Notes on or after August 5, 2021, if certain conditions were met (including that our common stock is trading at or above 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive), including the trading day immediately preceding the date on which the Company provides notice of redemption, during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which the Company provides notice of redemption) at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date. Net proceeds received from the Offering were approximately $222.3 million after deducting discounts, commissions and expenses.

On January 13, 2022, we entered into a supplemental indenture with Truist Bank, as trustee, (the “Supplemental Indenture”) to the indenture (the “Indenture”) governing the Notes to effect certain amendments (the “Amendments”) to the Indenture and to modify the Notes held by consenting holders (the “Consenting Holders”) of $51,969,000 in aggregate principal amount of the Notes (such modified Notes, the “PIK Securities”).

The Supplemental Indenture amends the Indenture to, among other things: (i) allow for interest payable on the PIK Securities on February 1, 2022 to be paid in PIK Interest (as defined in the Supplemental Indenture) and on subsequent interest payment dates to be payable, at the Company’s option, at a rate of 5.00% per annum entirely in cash or at a rate of 8.00% per
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annum in PIK Interest; (ii) provide for additional changes to the Indenture to allow for the payment of PIK Interest and for the PIK Securities to be issued in denominations of $1,000 and integral multiples thereof (or if PIK Interest has been paid with respect to the PIK Securities, in minimum denominations of $1.00 and integral multiples of $1.00 in excess thereof); (iii) clarify that the unmodified Notes and PIK Securities will be treated as a single series of Notes for all purposes under the Indenture, other than the option of the Company to pay PIK Interest on the PIK Securities; and (iv) make certain conforming changes, including conforming modifications to certain definitions and cross-references as a result of such amendments. Notes held by holders other than the Consenting Holders were not modified and interest on such Notes will continue to be paid in cash at a rate of 5.00% per annum as set forth in the Indenture.
Cash and cash equivalents.equivalents. Our cash and cash equivalents atas of December 31, 20212023 totaled $65.3$35.4 million, of which $4.1$12.0 million was restricted for interest due on the Atlantic Park Term Loan. Additionally, $23.8 million of the $65.3 million of cash and cash equivalents was in foreign accounts, primarily in the Europe, Canada and Australia, including $4.0$0.6 million of cash located in countries where currency restrictions exist.
Our cash and cash equivalents as of December 31, 2022 totaled $58.1 million of which $16.3 million was in foreign accounts, primarily in Europe, Canada and Australia, including $1.4 million of cash located in countries where currency restrictions exist.
Cash flows attributable to our operating activities. For the year ended December 31, 2021,2023, net cash used in operating activities was $35.5$11.0 million. Although weWe incurred a net loss of $186.0$75.7 million, the goodwill impairmentfurther adjusted for a decrease in net working capital of $64.6$7.5 million, partially offset by the effect of depreciation and amortization of $41.5$37.9 million, a decrease in working capital of $18.8 million, non-cash compensation cost of $7.0 million, amortization of debt issuance costs and debt discount of $13.8$18.7 million and deferred income taxespaid-in-kind interest of $4.5 million primarily due to net tax refunds, resulted in negative operating cash flow.$14.5 million.
For the year ended December 31, 2020,2022, net cash provided byused in operating activities was $52.8$57.9 million. Although we incurredWe had net income of $70.1 million, further adjusted for the gain on sale of our Quest Integrity segment (“Quest Integrity”) of $203.4 million and a decrease in net lossworking capital of $237.2$30.2 million, the goodwill impairment of $191.8 million,partially offset by the effect of depreciation and amortization of $45.9$37.6 million, a decrease in working capitalloss on debt extinguishment of $37.3 million, non-cash compensation cost of $6.3$17.7 million, amortization of non-cash debt issuance costs and debt discount of $8.8$35.5 million and deferred income taxespaid- in-kind interest of $4.0 million primarily due to net tax refunds, resulted in positive operating cash flow.$18.2 million.
For the year ended December 31, 2019, net cash provided by operating activities was $58.8 million. Although we incurred a net loss
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Cash flows attributable to our investing activities.activities. For the year ended December 31, 2021,2023, net cash used in investing activities was $14.1$10.0 million, consisting of $10.4 million of capital expenditures offset by net proceeds from asset disposals of $0.4 million.
For the year ended December 31, 2022, net cash provided by investing activities was $243.4 million, consisting primarily of $17.6net proceeds from the sale of Quest Integrity of $260.8 million and net proceeds from asset disposals of $7.2 million, partially offset by $24.7 million of capital expenditures.
For the years ended December 31, 2020 and 2019, net cash used in investing activities was $18.3 million and $28.1 million, respectively, consisting primarily of $20.0 million and $29.0 million, respectively, of capital expenditures. Capital expenditures can vary depending upon specific client needs that may arise unexpectedly.
Cash flows attributable to our financing activities. For the year ended December 31, 2021, net cash provided by in financing activities was $91.9 million, consisting primarily of $137.0 million of payments under the ABL Facility, $10.5 million of term loan debt issuance costs, and $0.2 million in withholding tax payments related to share-based compensation, partially offset by gross borrowings on our ABL Facility of $128.0 million and borrowings of $50.0 million under the Subordinated Term Loan.
For the year ended December 31, 2020,2023, net cash used in financing activities was $23.5$1.9 million, consisting primarily of $126.6the $37.1 million net debt repayments underpayoff of the Credit Facility, $135.5APSC Term Loan, $41.2 million for partial extinguishmentpayoff of convertible debt, $35.0 million of payments under the ABL Facility,Notes, and $9.1 million of term loan debt issuance costs, $2.4 million of debt extinguishment costs, and $1.0 million in withholding tax payments related to share-based compensation, partially offset by net$47.2 million of borrowings on ourunder the Corre Incremental Term Loan, $27.4 million of $242.5 millionborrowings under the ME/RE loans and net borrowings on our 2022 ABL Credit Facility of $44.0$13.5 million.
For the year ended December 31, 2019,2022, net cash used in financing activities was $36.8$192.0 million, consisting primarily of $82.4the $224.9 million payoff on the APSC term loan, $62.0 million of net debt repaymentspayments under the revolving portion of our2020 ABL Credit Facility $1.9 million in withholding tax payments related to share-based compensation, $0.4 million in contingent consideration payments and $1.5$13.7 million of Credit Facilityterm loan debt issuance costs, partially offset by net borrowings on our 2022 ABL Credit Facility term loan of $49.7 million.$64.9 million and borrowings of $35.0 million under the Corre Delayed Draw Term Loan.
Effect of exchange rate changes on cash.cash. For the year ended December 31, 2021,2023, the effect of foreign exchange rate changes on cash was a positive impact of $0.3 million.
For the year ended December 31, 2022, the effect of foreign exchange rate changes on cash was a negative impact of $1.6$0.7 million. The negative impact in the current year2022 is primarily attributable to unfavorable fluctuations in U.S. Dollardollar exchange rates with the Canadian Dollar,dollar, the Euro,euro, the British Poundpound, the Australian Dollardollar and Mexican Peso.peso.
Off-Balance Sheet Arrangements
From time-to-time, we enter into off-balance sheet arrangements and transactions that can give rise to material off-balance sheet obligations. See Note 11 - Debt for additional details on our off-balance sheet arrangements.
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For the years ended December 31, 2020 and 2019, the effect of foreign exchange rate changes on cash was a positive impact of $1.4 million and negative impact of $43.0 thousand, respectively. The positive impact in the 2020 is primarily attributable to unfavorable fluctuations in U.S. Dollar exchange rates with the Canadian Dollar, the Euro, the British Pound the Australian Dollar and Mexican Peso. The impact in 2019 periods is primarily attributable to fluctuations in U.S. Dollar exchange rates with the Canadian Dollar, Australian Dollar, the British Pound, the Euro and the Brazilian Real.
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Critical Accounting Policies
The process of preparing financial statements in accordance with GAAP requires our managementus to make estimates and judgments. It is possible that materially different amounts could be recorded if these estimates and judgments change or if actual results differ from these estimates and judgments. We believe that the following critical accounting policies comprise the more significant estimates and assumptions used in the preparation of our consolidated financial statements.
Revenue from contracts with customers. The majority of our revenues are derived from providing services on a time and material basis and are short-term in nature. We account for revenue in accordance with ASC Topic 606, Revenue from Contracts with Customers.
Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product to the customer. As most of our contracts contain only one performance obligation, the allocation of a contract’s transaction price to multiple performance obligations is generally not applicable. For our time and materials contracts, we are generally able to elect the right-to-invoice practical expedient, which permits us to recognize revenue in the amount to which we have a right to invoice the customer if that amount corresponds directly with the value to the customer of our performance completed to date. For our fixed price contracts, we typically recognize revenue using the cost-to-cost method, which measures the extent of progress towards completion based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. Under this method, revenue is recognized proportionately as costs are incurred. For contracts where control is transferred at a point in time, revenue is recognized at the time control of the asset is transferred to the customer, which is typically upon delivery and acceptance by the customer.
Certain contracts may also contain a combination of fixed and variable pricing elements. Generally, in contracts where the amount of consideration is variable, the amount is determinable each period based on our right to invoice the customer for services performed to date.
Goodwill. Goodwill represents the excess purchase price of acquired businesses over the fair values attributed to underlying net tangible assets and identifiable intangible assets. We test goodwill each year on December 1 for impairment at a reporting unit level. Goodwill is also tested for impairment whenever an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. An assessment can be performed by first completing a qualitative assessment on none, some, or all of our reporting units. We can also bypass the qualitative assessment for any reporting unit in any period and proceed directly to the quantitative impairment test, and then resume the qualitative assessment in any subsequent period. Qualitative indicators that may trigger the need for annual or interim quantitative impairment testing include, among other things, deterioration in macroeconomic conditions, declining financial performance, deterioration in the operational environment, or an expectation of selling or disposing of a portion of a reporting unit. Additionally, a significant change in business climate, a loss of a significant client, increased competition, a sustained decrease in share price, or a decrease in our market capitalization below book value may trigger the need for interim impairment testing of goodwill associated with one or more of our reporting units. If we believe that, as a result of our qualitative assessment, it is more likely than not that the fair value of a reporting unit is less than its carrying amount, the quantitative impairment test is required. The quantitative test involves comparing the fair value of each of our reporting units with its carrying amount, including goodwill.
During the third and fourth quarter of 2021, our assessment of qualitative indicators associated with our interim and annual goodwill impairment tests indicated an impairment existed as the carrying value of the MS and Quest Integrity reporting units, respectively, exceeded its fair value. See Note 8 in the notes to consolidated financial statements for further details.
Income taxes. We account for income taxes under the asset and liability method, which requires the recognition of deferred tax assets and liabilities for the expected future tax consequences of events that have been included in the financial statements. Under this method, we determine deferred tax assets and liabilities on the basis of the differences between the financial statement and tax bases of assets and liabilities by using enacted rates in effect for the year in which the differences are expected to reverse. The effect of the change in tax rates on deferred tax assets and liabilities is recognized in income in the period that includes the enactment date.
We recognize deferred tax assets to the extent that we believe that these assets are more likely than not to be realized. In making such a determination, we consider all available positive and negative evidence, including future reversals of existing taxable temporary differences, projected future taxable income, tax-planning strategies, and results of recent operations. If we determine that we would be unable to realize our deferred tax assets, we would make an adjustment to the deferred tax asset valuation allowance.
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We establish reserves for uncertain tax positions when it is not more likely than not that the position will be sustained upon challenge. When facts and circumstances change, we adjust these reserves through our provision for income taxes. To the extent interest and penalties may be assessed by taxing authorities on any related underpayment of income tax, such amounts have been accrued and are classified as a component of income tax expense.
New Accounting Principles
For information about newly adopted accounting principles as well as information about new accounting principles pending adoption, see Note 1 - Summary of Significant Accounting Policies and practices to the consolidated financial statements.
ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Our market risk sensitive instruments and positions have been determinedAs a smaller reporting company, we are not required to be “other than trading.” We have operations in foreign countries with a functional currency that is notprovide the U.S. Dollar. We are exposed to market risk, primarily related to foreign currency fluctuations related to these operations. Subsidiaries with asset and liability balances denominated in currencies other than their functional currency are remeasured in the preparation of their financial statements using a combination of current and historical exchange rates, with any resulting remeasurement adjustments included in net income (loss) for the period. Net foreign currency transaction losses for the year ended December 31, 2021 were $5.7 million and relate primarily to fluctuations in the U.S. Dollar in relation to the Euro and the Brazilian Real.

In 2015, we initiated a foreign currency hedging program to mitigate the foreign currency risk in countries where we have significant assets and liabilities denominated in currencies other than the functional currency. We utilize monthly foreign currency swap contracts to reduce exposures to changes in foreign currency exchange rates related to our largest exposures including, but not limited to the Australian Dollar, Canadian Dollar, Brazilian Real, British Pound, Euro, Malaysian Ringgit and Mexican Peso.
Translation adjustments for the assets and liability accounts are included as a separate component of accumulated other comprehensive loss in shareholders’ equity. Foreign currency translation losses recognized in other comprehensive loss were $2.2 million for the year ended December 31, 2021.
Based on the year ended December 31, 2021, we had foreign currency-based revenues and operating loss of $271.0 million and $7.6 million, respectively. A hypothetical 10% adverse change in all applicable foreign currencies would result in an annual change in revenues and operating loss of $26.9 million and $0.8 million, respectively.
The ABL Facility and Term Loan bear interest at variable market rates. If market interest rates increase, our interest expense and cash flows could be adversely impacted. Based on borrowings outstanding at December 31, 2021, an increase in market interest rates of 100 basis points would increase our interest expense and decrease our operating cash flowsinformation required by approximately $3.1 million on an annual basis.
Our Notes bear interest at a fixed rate, but the fair value of the Notes is subject to fluctuations as market interest rates change. In addition, the fair value of the Notes is affected by changes in our stock price. As of December 31, 2021, the outstanding principal balance of the Notes was $93.1 million. The carrying value of the liability component of the Notes, net of the unamortized discount and issuance costs, was $87.7 million as of December 31, 2021, while the estimated fair value of the Notes was $84.0 million (inclusive of the fair value of the conversion option), which was determined based on the observed trading price of the Notes. See Note 11 to the consolidated financial statements for additional information regarding the Notes.this Item 7A.
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ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

FINANCIAL TABLE OF CONTENTS

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Team, Inc.:

Opinion on Internal Control Over Financial Reporting
We have audited Team, Inc. and subsidiaries' (the Company) internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2021 and 2020, the related consolidated statements of operations, comprehensive loss, shareholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2021, and the related notes (collectively, the consolidated financial statements), and our report dated March 16, 2022 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

Houston, Texas
March 16, 2022
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Report of Independent Registered Public Accounting Firm


To the Shareholders and Board of Directors
Team, Inc.:

Opinion on the ConsolidatedFinancial Statements

We have audited the accompanying consolidated balance sheets of Team, Inc. and subsidiaries (the Company) as of December 31, 20212023 and 2020,2022, the related consolidated statements of operations, comprehensive loss,income (loss), shareholders’ equity, and cash flows for each of the years in the three-year periodthen ended, December 31, 2021, and the related notes (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 20212023 and 2020,2022, and the results of its operations and its cash flows for each of the years in the three-year periodthen ended, December 31, 2021, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated March 16, 2022 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOBPublic Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits, we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion.
Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit MattersMatter

The critical audit mattersmatter communicated below are mattersis a matter arising from the current period audit of the consolidated financial statements that werewas communicated or required to be communicated to the audit committee and that: (1) relaterelates to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of a critical audit mattersmatter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit mattersmatter below, providing a separate opinionsopinion on the critical audit mattersmatter or on the accounts or disclosures to which they relate.it relates.

Goodwill impairment analysisEvaluation of the Quest Integrity reporting unitaccounting for income taxes

As discussed in Note 81 and Note 10 to the consolidated financial statements, the Company has three reporting units and performs a goodwill impairment test at a reporting unit level on an annual basis onrecognized $4.5 million of deferred tax liabilities, net as of December 1 and whenever there are sufficient indicators that31, 2023. The Company’s provision for income taxes from continuing operations was $4.6 million for the carrying value of a reporting unit exceeds its fair value. This involves estimating the fair value of the reporting units using discounted cash flow model analyses and market approaches for comparable companies.year ended December 31, 2023. The Company experienced forecasted revenueconducts business globally and earnings declines dueconsequently is subject to lower activityU.S. federal, state, and pricing pressure for its products and services and sustained declinesforeign income taxes in their stock price. Accordingly, the jurisdictions in which it operates. The Company performed a quantitative goodwill impairment assessment on December 1, 2021. The carrying amountexercises judgment in the application of the Quest Integrity reporting unit exceeded its fair value and the Company recorded a partial goodwill impairment charge to the Quest Integrity reporting unit (“Quest”) of $8.8 million.complex tax regulations in multiple jurisdictions.

We identified the evaluation of the goodwill impairment analysis of Quest as a critical audit matter. Evaluating the assumptions used in the discounted cash flow model analysis used to estimate the fair value of Quest required the involvement of valuation professionals and a high degree of auditor judgment. Specifically, the forecasted revenue, revenue growth rates, and the discount rate assumptions used in the assessment of the fair value of Quest required
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subjective


We identified the evaluation of accounting for income taxes as a critical audit matter. Evaluating the Company’s application of current tax regulations and the impact of those regulations on the U.S. federal tax provision required complex auditor judgment as they are sensitive to variation based on future market and economic conditions and could have an effect on the Company’s determinationuse of the impairment charge.tax professionals with specialized skills.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the Company’s goodwill impairment process. This included controls related to the determination of the forecasted revenue, revenue growth rates, and discount rate assumptions used to determine the fair value of Quest. To assess the Company’s ability to accurately forecast, we compared the Company’s historical forecasted revenue and revenue growth rates related to Quest to actual results. We performed sensitivity analyses related to forecasted revenue assumptions to assess the impact of changes in those assumptions on the Company’s determination of fair value. We involved valuationtax professionals with specialized skills and knowledge, who assisted in evaluating the Company’s discount rate by comparing it against a discount rate range that was independently developed using publicly available market data.

Assessment of the Company’s ability to continue as a going concern
As discussed in Note 1 to the consolidated financial statements, the Company prepares its consolidated financial statements on a going concern basis. The Company has incurred recurring operating losses as a result of the COVID-19 pandemic, related economic repercussions, and difficult market conditions. The Company has incurred losses of $186 million for the year ended December 31, 2021 and presented an accumulated deficit of $375 million as of December 31, 2021. Management evaluated the Company’s liquidity within one year after the date of issuance of the consolidated financial statements to determine if there is substantial doubt about the Company’s ability to continue as a going concern. In the preparation of the liquidity assessment, management applied judgment to estimate the projected cash flows of the Company, including the following: (i) projected cash outflows, (ii) projected cash inflows, and (iii) excess availability levels under the Company’s existing debt arrangements. The cash flow projections were based on known or planned cash requirements for operating and financing costs. Management believes, based on the Company’s forecast, that current working capital and capital expenditure financing is sufficient to fund operations and satisfy the Company’s obligations as they come due within one year after the date of issuance of the consolidated financial statements.

We identified the assessment of the Company’s ability to continue as a going concern and related disclosures as a critical audit matter. There was a high degree of subjectivity and significant auditor judgment involved in assessing management’s cash flow forecast, specifically forecasted revenue and operating costs, and excess availability levels under the Company’s existing debt arrangements due to the uncertainty in the estimate of cash inflows and outflows.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to management’s assessment of the Company’s ability to continue as a going concern, including controls related to the cash flow forecast and review of excess availability levels under the Company’s existing debt arrangements. We assessed management’s ability to forecast revenue and operating costs by comparing prior years’ forecasts to actual results. We performed sensitivity analyses over management’s forecasted revenue and operating costs used in the cash flow forecast and excess availability levels under various scenarios to assess the impact of changes in those assumptions on the Company’s assessment of its ability to continue as a going concern. We compared management’s forecasts to the actual results of operations and excess availability levels for the available period after year-end. We examined the related debt agreements to identify terms that may impact availability of funds. We assessed the adequacy of the disclosures related to the application of current tax regulations and the going concern assessment.Company’s interpretation of tax regulations.


/s/ KPMG LLP

We have served as the Company’s auditor since 2002.
Houston, Texas
March 16, 20227, 2024

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TEAM, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share data)
 
December 31, December 31,
20212020 20232022
ASSETSASSETS
Current assets:Current assets:
Current assets:
Current assets:
Cash and cash equivalentsCash and cash equivalents$65,315 $24,586 
Receivables, net of allowance of $8,912 and $9,918188,772 194,066 
Cash and cash equivalents
Cash and cash equivalents
Accounts receivable, net of allowance of $3,738 and $5,262, respectively
InventoryInventory35,754 36,854 
Income tax receivableIncome tax receivable3,349 1,474 Income tax receivable644 779779
Prepaid expenses and other current assetsPrepaid expenses and other current assets59,868 26,752 
Total current assetsTotal current assets353,058 283,732 
Property, plant and equipment, netProperty, plant and equipment, net161,359 170,309 
Intangible assets, net of accumulated amortization of $124,197 and $111,31889,898 103,282 
Intangible assets, net
Operating lease right-of-use assetsOperating lease right-of-use assets60,700 63,869 
Goodwill25,243 91,351 
Defined benefit pension assetDefined benefit pension asset2,902 — 
Other assets, netOther assets, net10,533 11,642 
Deferred income taxes792 6,790 
Non-current deferred tax asset
Total assetsTotal assets$704,485 $730,975 
LIABILITIES AND EQUITYLIABILITIES AND EQUITY
Current liabilities:Current liabilities:
Current liabilities:
Current liabilities:
Current portion of long-term debt and finance lease obligations
Current portion of long-term debt and finance lease obligations
Current portion of long-term debt and finance lease obligationsCurrent portion of long-term debt and finance lease obligations$669 $337 
Current portion of operating lease obligationsCurrent portion of operating lease obligations16,176 17,375 
Accounts payableAccounts payable46,181 42,148 
Other accrued liabilitiesOther accrued liabilities121,099 73,144 
Income tax payable
Total current liabilitiesTotal current liabilities184,125 133,004 
Deferred income taxes4,185 4,375 
Long-term debt and finance lease obligationsLong-term debt and finance lease obligations405,191 312,159 
Operating lease obligationsOperating lease obligations49,221 52,207 
Defined benefit pension liability— 5,282 
Deferred tax liabilities
Deferred tax liabilities
Deferred tax liabilities
Other long-term liabilitiesOther long-term liabilities9,896 9,345 
Total liabilitiesTotal liabilities652,618 516,372 
Commitments and contingenciesCommitments and contingencies00Commitments and contingencies
Equity:
Shareholders' Equity:
Preferred stock, 500,000 shares authorized, none issuedPreferred stock, 500,000 shares authorized, none issued— — 
Common stock, par value $0.30 per share, 60,000,000 shares authorized; 31,214,714 and 30,874,437 shares issued9,359 9,257 
Preferred stock, 500,000 shares authorized, none issued
Preferred stock, 500,000 shares authorized, none issued
Common stock, par value $0.30 per share, 12,000,000 shares authorized; 4,415,147 and 4,342,909 shares issued
Additional paid-in capitalAdditional paid-in capital444,824 422,589 
Accumulated deficitAccumulated deficit(375,584)(189,565)
Accumulated other comprehensive lossAccumulated other comprehensive loss(26,732)(27,678)
Total equity51,867 214,603 
Total liabilities and equity$704,485 $730,975 
Total shareholders' equity
Total shareholders' equity
Total shareholders' equity
Total liabilities and shareholders' equity
 
See accompanying notes to consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
 
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202120202019 20232022
RevenuesRevenues$874,553 $852,539 $1,163,314 
Operating expensesOperating expenses660,118 613,828 835,570 
Gross marginGross margin214,435 238,711 327,744 
Selling, general and administrative expensesSelling, general and administrative expenses272,869 260,920 328,214 
Restructuring and other related charges, net (see Note 17)2,916 3,365 1,676 
Restructuring and other related charges, net
Goodwill impairment charge (see Note 8)64,632 191,788 — 
Operating loss
Operating loss
Operating lossOperating loss(125,982)(217,362)(2,146)
Interest expense, netInterest expense, net(46,308)(29,818)(29,713)
Loss on warrants(59)— — 
Loss on debt extinguishment and modification— (2,224)(279)
Loss on debt extinguishment
Loss on debt extinguishment
Loss on debt extinguishment
Other income (expense), netOther income (expense), net(2,461)(2,514)(715)
Loss before income taxesLoss before income taxes(174,810)(251,918)(32,853)
Benefit (provision) for income taxes (see Note 10)(11,209)14,715 436 
Loss before income taxes
Loss before income taxes
Provision for income taxes (see Note 10)
Net loss$(186,019)$(237,203)$(32,417)
Net loss from continuing operations
Net loss from continuing operations
Net loss from continuing operations
Discontinued operations:
Loss per common share:
Basic and Diluted$(6.01)$(7.74)$(1.07)
Discontinued operations:
Discontinued operations:
Net income from discontinued operations, net of income tax
Net income from discontinued operations, net of income tax
Net income from discontinued operations, net of income tax
Net income (loss)
Basic net income (loss) per common share:
Basic net income (loss) per common share:
Basic net income (loss) per common share:
Loss from continuing operations
Loss from continuing operations
Loss from continuing operations
Income from discontinued operations
Total
Weighted-average number of shares outstanding:
Weighted-average number of shares outstanding:
Weighted-average number of shares outstanding:
Basic
Basic
Basic4,371 4,187
 
See accompanying notes to consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSSINCOME (LOSS)
(in thousands)
 
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202120202019 20232022
Net loss$(186,019)$(237,203)$(32,417)
Net income (loss)
Other comprehensive income (loss) before tax:Other comprehensive income (loss) before tax:
Foreign currency translation adjustmentForeign currency translation adjustment(2,213)3,697 3,865 
Foreign currency hedge— (1,198)282 
Foreign currency translation adjustment
Foreign currency translation adjustment
Defined benefit pension plans:Defined benefit pension plans:
Net actuarial gain (loss) arising during period4,048 — (421)
Settlement cost during period67 — 226 
Defined benefit pension plans:
Defined benefit pension plans:
Net actuarial loss arising during period
Net actuarial loss arising during period
Net actuarial loss arising during period
Amortization of prior service costAmortization of prior service cost33 — 33 
Amortization of prior service cost
Amortization of prior service cost
Amortization of net actuarial loss
Other comprehensive income (loss), before taxOther comprehensive income (loss), before tax1,935 2,499 3,985 
Tax (provision) benefit attributable to other comprehensive income (loss)(989)13 217 
Tax benefit (provision) attributable to other comprehensive income (loss)
Other comprehensive income (loss), net of taxOther comprehensive income (loss), net of tax946 2,512 4,202 
Total comprehensive loss$(185,073)$(234,691)$(28,215)
Total comprehensive income (loss)
 
See accompanying notes to consolidated financial statements.

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TEAM, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
(in thousands)
Common
Shares
Common
Shares
Common
Shares
Common
Stock
Additional
Paid-in
Capital
Retained
Earnings (Accumulated Deficit)
Accumulated
Other
Comprehensive
income (loss)
Total
Shareholders’
Equity
Common
Shares
Common
Stock
Additional
Paid-in
Capital
Retained
Earnings (Accumulated Deficit)
Accumulated
Other
Comprehensive
Loss
Total
Shareholders’
Equity
Balance at December 31, 201830,184 9,053 $400,989 $81,450 $(34,392)$457,100 
Adoption of new accounting principles, net of tax— — — (360)— (360)
Net loss— — — (32,417)— (32,417)
Balance as of December 31, 2021
Balance as of December 31, 2021
Balance as of December 31, 2021
Net income
Net income
Net income
Foreign currency translation adjustment, net of taxForeign currency translation adjustment, net of tax— — — — 4,258 4,258 
Foreign currency hedge, net of tax— — — — 213 213 
Defined benefit pension plans, net of tax
Defined benefit pension plans, net of tax
Defined benefit pension plans, net of taxDefined benefit pension plans, net of tax— — — — (269)(269)
Non-cash compensationNon-cash compensation— — 10,055 — — 10,055 
Net settlement of vested stock awardsNet settlement of vested stock awards335 100 (2,010)— — (1,910)
Balance at December 31, 201930,519 9,153 $409,034 $48,673 $(30,190)$436,670 
Adoption of new accounting principles, net of tax— — — (1,035)— (1,035)
Net loss— — — (237,203)— (237,203)
Foreign currency translation adjustment, net of tax— — — 3,357 3,359 
Foreign currency hedge, net of tax— — — — (904)(904)
Defined benefit pension plans, net of tax— — — — 59 59 
Non-cash compensation— — 6,307 — — 6,307 
Net settlement of vested stock awards355 104 (1,093)— — (989)
Extinguishment of convertible debt— — (14,044)— — (14,044)
Issuance of warrant, net— — 22,383 — — 22,383 
Balance at December 31, 202030,874 9,257 $422,589 $(189,565)$(27,678)$214,603 
Accounting pronouncement adjustment
Balance as of December 31, 2022
Balance as of December 31, 2022
Balance as of December 31, 2022
Net lossNet loss— — — (186,019)— (186,019)
Foreign currency translation adjustment, net of taxForeign currency translation adjustment, net of tax— — — — (2,214)(2,214)
Defined benefit pension plans, net of taxDefined benefit pension plans, net of tax— — — — 3,160 3,160 
Defined benefit pension plans, net of tax
Defined benefit pension plans, net of tax
Non-cash compensationNon-cash compensation— — 7,013 — — 7,013 
Net settlement of vested stock awardsNet settlement of vested stock awards340 102 (342)— — (240)
Issuance of warrant, net— — 15,564 — — 15,564 
Balance at December 31, 202131,214 9,359 $444,824 $(375,584)$(26,732)$51,867 
Balance as of December 31, 2023
Balance as of December 31, 2023
Balance as of December 31, 2023
See accompanying notes to consolidated financial statements.
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TEAM, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS1
(in thousands)
 Twelve Months Ended
December 31,
 202120202019
Cash flows from operating activities:
Net loss$(186,019)$(237,203)$(32,417)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization41,518 45,908 49,059 
Loss on debt extinguishment and modification415 2,224 279 
Loss on Warrants59 — — 
Amortization of debt issuance costs and debt discounts13,784 8,829 7,695 
Allowance for credit losses1,943 1,612 (2,573)
Foreign currency loss5,674 2,758 494 
Deferred income taxes4,521 (3,974)3,795 
(Gain) loss on asset disposal(2,981)1,161 (187)
Goodwill impairment charges64,632 191,788 — 
Non-cash compensation cost7,013 6,307 10,055 
Other, net(4,844)(3,994)(2,409)
Changes in operating assets and liabilities:
Accounts receivable700 46,147 27,194 
Inventory528 2,702 9,551 
Prepaid expenses and other current assets4,190 (210)494 
Accounts payable1,178 3,782 (5,356)
Other accrued liabilities11,631 (12,798)(8,378)
Income taxes605 (2,275)1,540 
Net cash (used in) provided by operating activities(35,453)52,764 58,836 
Cash flows from investing activities:
Capital expenditures1
(17,605)(19,958)(29,035)
Business acquisitions, net of cash acquired— (1,013)— 
Proceeds from disposal of assets3,528 2,645 934 
Other— 25 — 
Net cash used in investing activities(14,077)(18,301)(28,101)
Cash flows from financing activities:
Net payments under Credit Facility revolver— (76,638)(82,396)
Borrowings under ABL Facility, net62,000 — — 
Borrowings under ABL Facility, gross128,000 44,000 — 
Payments under ABL Facility, gross(137,000)(35,000)— 
Net borrowings under Subordinated Term Loan50,000 — — 
Borrowings (payments) under Credit Facility term loan, net of debt discount— (50,000)49,745 
Borrowings under Term Loan, net of discount— 242,500 — 
Repurchase of convertible debt— (135,501)— 
Contingent consideration payments— — (428)
Payments for debt issuance costs(10,457)(9,113)(1,524)
Taxes paid related to net share settlement of share-based awards(240)(990)(1,911)
Payments for debt extinguishment and equity reacquisition costs— (2,447)— 
Other(453)(272)(291)
Net cash provided by (used in) financing activities91,850 (23,461)(36,805)
Effect of exchange rate changes on cash(1,591)1,409 (43)
Net increase (decrease) in cash and cash equivalents40,729 12,411 (6,113)
Cash and cash equivalents at beginning of period24,586 12,175 18,288 
Cash and cash equivalents at end of period$65,315 $24,586 $12,175 
Supplemental disclosure of cash flow information:
Cash paid (refunded) during the year for:
Interest$28,176 $23,623 $22,697 
Income taxes$5,829 $(9,996)$(3,536)
_____________
 Twelve Months Ended
December 31,
 20232022
Cash flows from operating activities:
Net income (loss)$(75,722)$70,079 
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization37,872 37,595 
Write-off of deferred loan costs— 2,748 
Gain on sale of Quest Integrity— (203,351)
Loss on debt extinguishment1,585 17,719 
Write-off of software cost629 — 
Amortization of debt issuance costs and debt discounts18,725 35,509 
Paid-in-kind interest14,526 18,227 
Allowance for credit losses267 402 
Foreign currency loss734 1,698 
Deferred income taxes906 653 
Gain on asset disposal(231)(4,721)
Non-cash compensation cost1,590 247 
Other, net(4,413)(4,569)
Changes in operating assets and liabilities:
Accounts receivable7,335 (33,483)
Inventory(2,058)(1,655)
Prepaid expenses and other current assets(7,527)(3,201)
Accounts payable2,818 (13,291)
Other accrued liabilities(6,877)15,195 
Income taxes(1,145)6,264 
Net cash used in operating activities(10,986)(57,935)
Cash flows from investing activities:
Capital expenditures(10,430)(24,690)
Net proceeds from sale of discontinued operations— 260,841 
Proceeds from disposal of assets414 7,205 
Net cash (used in) provided by investing activities(10,016)243,356 
Cash flows from financing activities:
Borrowings under 2020 ABL Facility, gross— 10,300 
Payments under 2020 ABL Facility, gross— (72,300)
Borrowings under 2022 ABL Credit Facility, gross39,792 108,638 
Payments under 2022 ABL Credit Facility, gross(26,293)(43,722)
Borrowings under Corre Delayed Draw Term Loan, gross— 35,000 
Borrowings under Corre Incremental Term Loan47,500 — 
Payments under Corre Incremental Term Loan(319)— 
Repayments of Convertible Debt(41,161)— 
Borrowings under ME/RE Loans27,398 — 
Payments under ME/RE Loans(1,575)— 
Payments under APSC Term Loan, gross(37,092)(224,946)
Payments for debt issuance costs(9,102)(13,709)
Issuance of common stock, net of issuance costs— 9,639 
Taxes paid related to net share settlement of share-based awards— 16 
Other(1,047)(887)
Net cash used in financing activities(1,899)(191,971)
Effect of exchange rate changes on cash253 (690)
Net decrease in cash and cash equivalents(22,648)(7,240)
Cash and cash equivalents at beginning of period58,075 65,315 
Cash and cash equivalents at end of period$35,427 $58,075 
1Excludes accrued capital expendituresConsolidated statement of cash flows for the yearsyear ended December 31, 2021, 2020 and 2019.2022 includes cash flows from discontinued operations. See Note 2.
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Supplemental disclosure of cash flow information:
Cash paid (refunded) during the year for:
Interest$19,503 $29,187 
Income taxes$3,921 $(553)

See accompanying notes to consolidated financial statements.
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TEAM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES
Description of Business.Business. Unless otherwise indicated, the terms “we”, “our” and “us” are used in this report to refer to either Team, Inc., to one or more of our consolidated subsidiaries, or to all of them taken as a whole.
We are a global, leading provider of integrated, digitally-enabled asset performance assurancespecialty industrial services offering clients access to a full suite of conventional, specialized, and optimization solutions.proprietary mechanical, heat-treating, and inspection services. We deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, reliability, and operational efficiency for our clients’ most critical assets. We conduct operations in 3two segments: Inspection and Heat Treating (“IHT”), and Mechanical Services (“MS”) and Quest Integrity.. Through the capabilities and resources in these 3two segments, we believe that we are uniquely qualified to provide integrated solutions involving: inspection to assess condition; engineering assessment to determine fitness for purpose in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s election. In addition, we are capable of escalating with the client’s needs, as dictated by the severity of the damage found and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and reliability management solutions available in the industry. We also believe that we are unique in our ability to provide these services in 3three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services, and (iii) nested or run-and-maintain services.
IHT provides conventional and advanced non-destructive testing (“NDT”) services primarily for the process, pipeline and power sectors, pipeline integrity management services, and field heat treating services, as well as associated engineering and condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or during new construction or expansion activities. In addition, IHT provides comprehensive non-destructive testing services and metallurgical and chemical processing services to the aerospace industry, covering a range of components including finished machined and in-service components. IHT also provides advanced digital imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services.imaging.
MS provides solutions designed to serve clients’ unique needs during both the operational (onstream) and off-line states of their assets. Our onstream services include our range of standard to custom-engineered leak repair and composite solutions; emissions control and compliance; hot tapping and line stopping; and on-line valve insertion solutions, which are delivered while assets are in an operational condition, which maximizes client production time. Asset shutdowns can be planned, such as a turnaround maintenance event, or unplanned, such as those due to component failure or equipment breakdowns. Our specialty maintenance, turnaround and outage services are designed to minimize client downtime and are primarily delivered while assets are off-line and often through the use of cross-certified technicians, whose multi-craft capabilities deliver the production needed to achieve tight time schedules. These critical services include on-site field machining; bolted-joint integrity; vapor barrier plug testing; and valve management solutions.
Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These solutions encompass three broadly-defined disciplines: (1) highly specialized in-line inspection services for historically unpiggable process piping and pipelines using proprietary in-line inspection tools and analytical software; and (2) advanced engineering and condition assessment services through a multi-disciplined engineering team and related lab support.
We market our services to companies in a diverse array of heavy industries which include:
Energy (refining, power, renewables, nuclear, offshore oil and gas and liquefied natural gas);
Manufacturing and Process (chemical, petrochemical, pulp and paper industries, manufacturing, automotive and mining);
Midstream and Others (valves, terminals and storage, pipeline and offshore oil and gas)pipeline);
Public Infrastructure (amusement parks, bridges, ports, construction(construction and building, roads, dams, amusement parks, bridges, ports, and railways); and
Aerospace and Defense.
Recent Financing Transactions.Discontinued Operations. On February 11,November 1, 2022, we entered intocompleted the sale of all of the issued and outstanding equity interests of our wholly-owned subsidiary, TQ Acquisition Inc., a credit agreement with the lender parties thereto,Texas corporation (“TQ Acquisition”), to Baker Hughes Holdings LLC (“Baker Hughes”) for an aggregate purchase price of approximately $279.0 million, after certain post-closing adjustments (the “Quest Integrity Transaction”), pursuant to that certain Equity Purchase Agreement by and Eclipse Business Capital, LLC, a Delaware limited liability company,among us and Baker Hughes, dated as agent, (“Eclipse”) (such agreement, the “ABL Creditof August 14, 2022 (the “Sale Agreement”). Available funding commitmentsTQ Acquisition and its subsidiaries constituted Quest Integrity, which provided integrity and reliability management solutions for the process, pipeline and power sectors.
The criteria for reporting Quest Integrity as a discontinued operation were met during the third quarter of 2022 pursuant to the Company underSale Agreement and, as such, the ABL Credit Facility, subjectprior year amounts related to certain conditions, include a revolving credit lineQuest Integrity are presented as discontinued operations. Unless otherwise specified, the financial information and discussion in an amountthis Form 10-K are based on our continuing operations (IHT and MS segments) and exclude any results of upour discontinued operations (Quest Integrity). Refer to $130.0 million to be provided by certain affiliates of Eclipse (the “Revolving Credit Loans”), with a $35.0 million sublimitNote 2 - Discontinued Operations for swingline borrowings and a $26.0 million sublimit for issuances of letters of credit, and an incremental delayed draw term loan of up to $35.0 million (the “Delayed Draw Term Loans”) to be provided by Corre (as defined below). The ABL Credit Facility matures and all outstanding amounts become dueadditional details.
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Basis for presentation. These consolidated financial statements have been prepared in accordance with U.S. Generally Accepted Accounting Principles (“GAAP”) and payable on February 11, 2025, however, if our Notes, which mature on August 1, 2023, have an aggregate principal amount of $10 million or more outstanding 120 days prior to their maturity date (the “Trigger Date”), the ABL Credit Facility will be terminated asrules and regulations of the Trigger Date. The proceedsSecurities and Exchange Commission. In the opinion of the loans under the ABL Credit Agreement were used to, among other things, pay off the amounts owed under the existing credit agreement (as defined in Note 11 - Long-Term Debt) dated as of December 18, 2020 (as amended from time to time), among the Company, the lenders party thereto and Citibank, N.A. as agent, which was repaid and terminated in full on February 11, 2022.
In connection with the transactions contemplated by the ABL Credit Agreement, Corre Partners Management, LLC and certain of its affiliates (collectively, “Corre”), agreed to provide the Company incremental financing (the “Incremental Financing”), totaling approximately $55.0 million,management, these consolidated financial statements reflect all adjustments, consisting of (i) $35.0 million Delayed Draw Term Loans under the ABL Credit Facility as discussed above; (ii) $10.0 million from Corre in the formnormal recurring adjustments, necessary for a fair presentation of the February 2022 Delayed Draw Term Loan (as defined in the Subordinated Term Loan Credit Agreement (as defined below)) on a pari passu basis with the existing loans issued pursuant to the Subordinated Term Loan Credit Agreement; and (iii) $10.0 million through an issuance of 11,904,762 shares (the “PIPE Shares”) of our common stock, to Corre Opportunities Qualified Master Fund, LP, Corre Horizon Fund, LP and Corre Horizon II Fund, LP (the “Corre Holders”) at a price of $0.84 per share (the “Equity Issuance”).
Ongoing Effects of COVID-19. The impact of the COVID-19 pandemic continues to affect our workforce and operations, as well as the operations of our clients, suppliers, and contractors. During this period, we have continued to focus on the following key priorities:
• the health and safety of our employees and business continuity;
• the alignment of our business to the near term market dynamics and demandresults for our services; and
• our end market revenue diversification strategy.
The ultimate duration and economic impact of the COVID-19 pandemic remains unclear. However, we believe the increased availability and administration of COVID-19 vaccines, easing of pandemic related restrictions, reopening of economies, and increasing commodity prices are positive signs of broader economic recovery.
The extent of COVID-19’s effect on our operational and financial performance will depend on future developments, including the duration, spread and intensity of the pandemic (including any resurgences), impact of the new COVID-19 variants and the continued rollout and acceptance of COVID-19 vaccines, and the level of social and economic restrictions imposed in the United States and abroad in an effort to curb the spread of the virus, all of which are uncertain and difficult to predict considering the rapidly evolving landscape.
Under the Coronavirus Aid, Relief and Economic Security Act (the “CARES Act”), we qualified to defer the employer portion of social security taxes incurred through the end of calendar 2020. As of December 31, 2021, we have deferred employer payroll taxes of $14.1 million. We paid $7.0 million of the deferred payroll taxes in January 2022 with the remaining balance due at the end of 2022. Additionally, other governments in jurisdictions where we operate passed legislation to provide employers with relief programs, which include wage subsidy grants and deferral of certain payroll related expenses and tax payments and other benefits. We elected to treat qualified government subsidies from Canada and other governments as offsets to the related expenses. As a result, we recognized $6.2 million and $1.5 million as a reduction to operating expenses and selling, general and administrative expenses, respectively, during the twelve months ended December 31, 2021. As of December 31, 2021, we also deferred certain payroll related expenses and tax payments of $3.2 million under other foreign government programs which will be due starting in 2022.such periods.
Consolidation. The consolidated financial statements include the accounts of our subsidiaries where we have control over operating and financial policies. All material intercompany accounts and transactions have been eliminated in consolidation.
Related Party Transactions. A related party transaction is any transaction, arrangement or relationship or series of similar transactions, arrangements or relationships (including the incurrence or issuance of any indebtedness or the guarantee of indebtedness) in which (1) the Company or any of its subsidiaries is a participant, and (2) any Related Party (as defined herein) has or will have a direct or indirect material interest.
A Related Partyrelated party is any person who is, or, at any time since the beginning of the Company’s last fiscal year, was (1) an executive officer, director or nominee for election as a director of the Company or any of its subsidiaries, (2) a person with greater than five percent (5%) beneficial interest in the Company, (3) an immediate family member of any of the individuals or entities identified in (1) or (2) of this paragraph, and (4) any firm, corporation or other entity in which any of the foregoing individuals or entities is employed or is a general partner or principal or in a similar position or in which such person or entity has a five percent (5%) or greater beneficial interest. Immediate family members includesinclude a person’s spouse, parents,
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stepparents, children, stepchildren, siblings, mothers- and fathers-in-law, sons- and daughters-in-law, brothers- and sisters-in-law and anyone residing in such person’s home, other than a tenant or employee.
Going Concern. These consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (GAAP) assuming the Company will continue as a going concern.
We have suffered recurring operating losses related to the COVID-19 pandemic, related economic repercussions, and difficult market conditions and prior to the Recent Financing Transactions discussed below, the Company required additional liquidity to continue its operations over the next twelve months. During the year, revenues and margins continued to decline against forecast along with margin pressures from inflationary costs including labor, materials, and transportation resulting in further operating losses. As of December 31, 2021, we are in compliance with our debt covenants; however, our financial forecasts as of December 31, 2021 indicated insufficient cash flows from operations to address our near-term liquidity needs and maintain compliance with our debt covenants within one year following the date that our financial statements are issued.
As discussed in Note 1 – Recent Financing Transactions, on February 11, 2022, the Company successfully closed on financing transactions that provided improved liquidity and runway to execute our business turnaround, support working capital needs and pursue potential strategic alternatives. Following the Recent Financing Transactions, we evaluated the Company’s liquidity within one year after the date of issuance of these consolidated financial statements to determine if there is substantial doubt about the Company’s ability to continue as a going concern. In the preparation of this liquidity assessment, we applied judgment to estimate the projected cash flows of the Company, including the following: (i) projected cash outflows, (ii) projected cash inflows, and (iii) excess availability level under the Company’s existing debt arrangements. The cash flow projections were based on known or planned cash requirements for operating and financing costs. We believe, based on the Company’s forecast, that current working capital and capital expenditure financing is sufficient to fund the operations, maintain compliance with our debt covenants, and satisfy the Company’s obligations as they come due within one year after the date of issuance of these financial statements. While the Recent Financing Transactions provide us with additional funding to meet our near-term liquidity needs and included a waiver of our debt covenants through March 31, 2023, there can be no assurance that (i) our lenders will provide additional waivers or amendments in the event of future non-compliance with our debt covenants, or other possible events of default that could happen, or (ii) that we will generate adequate liquidity to fund our operations, or to satisfy the obligations under our convertible debt and potential acceleration of debt maturities that may become due on April 3, 2023 related to the Trigger Date.
Use of estimates. Our accounting policies conform to Generally Accepted Accounting Principles (“GAAP”)GAAP in the United States. The preparation of consolidated financial statements in conformity with GAAP requires managementus to make estimates and judgments that affect our reported financial position and results of operations. We review significant estimates and judgments affecting our consolidated financial statements on a recurring basis and record the effect of any necessary adjustments prior to their publication. Estimates and judgments are based on information available at the time such estimates and judgments are made. Adjustments made with respect to the use of these estimates and judgments often relate to information not previously available. Uncertainties with respect to such estimates and judgments are inherent in the preparation of financial statements. Estimates and judgments are used in, among other things, (1) aspects of revenue recognition, (2) valuation of acquisition related tangible and intangible assets and assessments of all long-lived assets for possible impairment, (3)(2) estimating various factors used to accrue liabilities for workers’ compensation, auto, medical and general liability, (4)(3) establishing an allowance for uncollectible accounts receivable, (5)(4) estimating the useful lives of our assets, (6)(5) assessing future tax exposure and the realization of tax assets, (7)(6) selecting assumptions used in the measurement of costs and liabilities associated with defined benefit pension plans, (8)(7) assessments of fair value and (9)(8) managing our foreign currency risk in foreign operations. Our most significant accounting policies are described below.
Revenue recognition. In accordance with ASC Topic 606, Revenue from Contracts with Customers, (“ASC 606”), we follow a five-step process to recognize revenue: 1) identify the contract with the customer, 2) identify the performance obligations, 3) determine the transaction price, 4) allocate the transaction price to the performance obligations and 5) recognize revenue when the performance obligations are satisfied.
Most of our contracts with customers are short-term in nature and billed on a time and materials basis, while certain other contracts are at a fixed price. Certain contracts may contain a combination of fixed and variable elements. We act as a principal and have performance obligations to provide the service itself or oversee the services provided by any subcontractors. Revenue is measured based on consideration specified in a customer contract and excludes amounts collected on behalf of third parties, such as taxes assessed by governmental authorities. Generally, in contracts where the amount of consideration is variable, the amount is determinable each period based on our right to invoice (as discussed further below) the customer for services performed to date. As most of our contracts contain only one performance obligation, the allocation of a contract’s transaction price to multiple performance obligations is generally not applicable. Customers are generally billed as we satisfy our performance obligations and payment terms typically range from 30 to 90 days from the invoice date. Billings under certain fixed-price contracts may be based upon the achievement of specified milestones, while some arrangements may require advance customer payment. Our contracts do not include significant financing components since the contracts typically span less than one year.
Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product to the customer. Revenue recognition guidance prescribes two recognition methods (over time or point in time). Most of our performance obligations qualify for recognition over time because we typically perform our services on customer facilities or assets and customers receive the benefits of our services as we perform. Where a performance obligation is satisfied over time, the related revenue is also recognized over time using the method deemed most appropriate to reflect the measure of progress and transfer of control. For our time and materials contracts, we are generally able to elect the right-to-invoice practical expedient, which permits us to recognize revenue in the amount to which we have a right to invoice the customer if that amount corresponds directly with the value to the customer of our performance completed to date. For our fixed price
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contracts, as they are short term in nature, we recognize revenue as jobs are completed or costs are incurred. For contracts where control is transferred at a point in time, revenue is recognized at the time control of the asset is transferred to the customer, which is typically upon delivery and acceptance by the customer.
The timing of revenue recognition, billings, and cash collections results in the recognition of trade accounts receivable, contract assets and contract liabilities on the consolidated balance sheets. Trade accounts receivable include billed and unbilled amounts currently due from customers and represent unconditional rights to receive consideration. The amounts due are stated at their net estimated realizable value. Refer to Note 4 - Accounts Receivable for additional information on our trade receivables, unbilled revenue and the allowance for credit losses. Contract assets include unbilled amounts when the revenue recognized exceeds the amount billed to the customer. Amounts may not exceed their net realizable value. Contract assets are included in “Prepaid expenses and other current assets” on our consolidated balance sheet. If we receive advances or deposits from our customers, a contract liability is recorded. Additionally, a contract liability arises if items of variable consideration result in less revenue being recorded than what is billed. We did not have a material amount of contract assets or contract liabilities as of December 31, 2023 and 2022.
We recognize the incremental costs of obtaining contracts as selling, general and administrative expenses when incurred if the amortization period of the asset that otherwise would have been recognized is one year or less. Costs to fulfill a contract are recorded as assets if they relate directly to a contract or a specific anticipated contract, the costs are incurred to generate or enhance resources that will be used in satisfying performance obligations in the future, and the costs are expected to be recovered. Costs to fulfill a contract recognized as assets primarily consist of labor and material costs and generally relate to engineering and set-up costs incurred prior to when the satisfaction of performance obligations begins. Assets recognized for costs to fulfill a contract are included in the “Prepaid expenses and other current assets” line of the consolidated balance sheet and were not material as of December 31, 2023 and 2022. Such assets are recognized as expenses as we transfer the related goods or services to the customer and recognize the related revenue. All other costs to fulfill a contract are expensed as incurred.
Fair value of financial instruments. As defined in Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”)ASC 820 Fair Value Measurements and Disclosure (“ASC 820”), fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We utilize market data or assumptions that market participants would use in pricing the asset or liability, including assumptions about risk and the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market corroborated, or generally unobservable. We primarily apply the market approach for recurring fair value measurements and endeavor to utilize the best information available. Accordingly, we utilize valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. The use of unobservable inputs is intended to allow for fair value determinations in situations in which there is little, if any, market activity for the asset or liability at the measurement date. We are able to classify fair value balances based on the observability of those inputs. ASC 820 establishes a fair value hierarchy such that “Level 1” measurements include unadjusted quoted market prices for identical assets or liabilities in an active market, “Level 2” measurements include quoted market prices for identical assets or liabilities in an active market which have been adjusted for items such as effects of restrictions for transferability and those that are not quoted but are
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observable through corroboration with observable market data, including quoted market prices for similar assets, and “Level 3” measurements include those that are unobservable and of a highly subjective measure.
Our financial instruments consist primarily of cash, cash equivalents, accounts receivable, accounts payable, pension assets and debt obligations. The carrying amount of cash, cash equivalents, trade accounts receivable and trade accounts payable are representative of their respective fair values due to the short-term maturity of these instruments. For additional information regarding our pension assets, see Note 15 - Employee Benefit plan. The fair value of our 2022 ABL Credit Facility, ME/RE Loans, and Term Loans (defined below) isunder the A&R Term Loan Credit Agreement are representative of the carrying value based upon the variable terms and management’s opinion that the current rates available to us with the same maturity and security structure are equivalent to that of the debt. The Notes were fully paid off on August 1, 2023, however, the fair value of our 5.00% Convertible Seniorthe Notes due 2023 (the “Notes”) as of December 31, 2021 and 20202022 was $84.0$37.5 million and $91.9 million, respectively, (inclusive of the fair value of the conversion option) and are a “Level 2” measurement, determined based on the observed trading price of these instruments. For additional information regarding our ABL Facility, Atlantic Park Term Loan, Subordinated Term Loan and Notes,debt obligations, see Note 11- Long-Term Debt.11 - Debt.
Cash and cash equivalents. Cash and cash equivalents consist of all demand deposits and funds invested in highly liquid short-term investments with original maturities of three months or less.
Inventory.Inventory. Except for certain inventories that are valued based on weighted-averagestandard cost, we use the first-in, first-out method to value our inventory. Inventory includes material, labor, and certain fixed overhead costs. Inventory is stated at the lower of cost and net realizable value. Inventory quantities on hand are reviewed periodically and carrying costvalue is reduced to net realizable value for inventories for which their cost exceeds their utility. The cost of inventories consumed or products sold are included in operating expenses.
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Property, plant and equipment. Property, plant and equipment are stated at cost less accumulated depreciation and amortization. Leasehold improvements are amortized over the shorter of their respective useful life or the lease term. Depreciation and amortization of assets are computed by the straight-line method over the following estimated useful lives of the assets:
ClassificationUseful Life
Buildings 20-40 years
Enterprise Resource Planning (“ERP”) System15 years
Leasehold improvements 2-15 years
Machinery and equipment 2-12 years
Furniture and fixtures 2-10 years
Computers and computer software 2-5 years
Automobiles 2-5 years
Goodwill and intangibleIntangible assets. We allocate the purchase price of acquired businesses to their identifiable tangible assets and liabilities, such as accounts receivable, inventory, property, plant and equipment, accounts payable and accrued liabilities. We also allocate a portion of the purchase price to identifiable intangible assets, such as client relationships, non-compete agreements, trade names, technology, and licenses. Allocations are based on estimated fair values of assets and liabilities. We use all available information to estimate fair values including quoted market prices, the carrying value of acquired assets, and widely accepted valuation techniques such as discounted cash flows. Certain estimates and judgments are required in the application of the fair value techniques, including estimates of future cash flows, selling prices, replacement costs, economic lives, and the selection of a discount rate, as well as the use of “Level 3” measurements as defined in ASC 820. Deferred taxes are recorded for any differences between the assigned values and tax bases of assets and liabilities. Estimated deferred taxes are based on available information concerning the tax bases of assets acquired and liabilities assumed and loss carryforwards at the acquisition date, although such estimates may change in the future as additional information becomes known. Any remaining excess of cost over allocated fair values is recorded as goodwill. We typically engage third-party valuation experts to assist in determining the fair values for both the identifiable tangible and intangible assets. The judgments made in determining the estimated fair value assigned to each class of assets acquired and liabilities assumed, as well as asset lives, could materially impact our results of operations.
Goodwill and intangible assets acquired in a business combination determined to have an indefinite useful life are not amortized, but are instead tested for impairment, and assessed for potential triggering events, at least annually in accordance with the provisions of the ASC 350 Intangibles—Goodwill and Other (“ASC 350”). Intangible assets with estimated usefulfinite lives are amortized over their respective estimated useful lives to their estimated residual values and reviewed for impairment in
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accordance with ASC 350.360-10 Impairment or Disposal of Long-Lived Assets (“ASC 360”).
Impairment of Long-lived Assets. We assess goodwillreview our property and equipment, intangible assets subject to amortization and other long-lived assets for impairment atwhenever events or changes in circumstances indicate that the reporting unit level,carrying amount of an asset class may not be recoverable. Indicators of potential impairment include: an adverse change in legal factors or in the business climate that could affect the value of the asset in that asset class; an adverse change in the extent or manner in which we have determinedthe asset is used or is expected to be used, or in its physical condition; and current or forecasted operating or cash flow losses that demonstrate continuing losses associated with the same as our operating segments. Each reporting unit has goodwill relating to past acquisitions.
use of the asset. If indicators of impairment are present, the asset is tested for recoverability by comparing the carrying value of a reporting unit exceedsthe asset to the related estimated undiscounted future cash flows expected to be derived from the asset. If the expected undiscounted cash flows are less than the carrying value of the asset, then the asset is considered to be impaired and its carrying value is written down to fair value, we measure any goodwillbased on the related estimated discounted cash flows. There were no impairment losses as the amount by which the carrying amount of a reporting unit exceeds its fair value, not to exceed the total amount of goodwill allocated to that reporting unit. Our goodwill annual test date is December 1 of each year.charges in 2023 or 2022.
Income taxes. We follow the guidance of ASC 740Income Taxes (“ASC 740”), which requires that we use the asset and liability method of accounting for deferred income taxes and provide deferred income taxes for all significant temporary differences. As part of the process of preparing our consolidated financial statements, we are required to estimate our income taxes in each of the jurisdictions in which we operate. This process involves estimating our actual current tax payable or receivable and related tax expense or benefit together with assessing temporary differences resulting from differing treatment of certain items such as depreciation for tax and accounting purposes. These differences can result in deferred tax assets and liabilities, which are included within our consolidated balance sheets.
In accordance with ASC 740, we are required to assess the likelihood that our deferred tax assets will be realized and, to the extent we believe it is more likely than not (a likelihood of more than 50%) that some portion or all of the deferred tax assets will not be realized, we must establish a valuation allowance. We consider all available evidence to determine whether, based on the weight of the evidence, a valuation allowance is needed. Evidence used includes the reversal of existing taxable temporary differences, taxable income in prior carryback years if carryback is permitted by tax law, information about our current financial position and our results of operations for the current and preceding years, as well as all currently available information about future years, including our anticipated future performance and tax planning strategies.
We regularly assess whether it is more likely than not that we will realize the deferred tax assets in the jurisdictions we operate in. Management believesWe believe future sources of taxable income, reversing temporary differences and other tax planning strategies will be sufficient to realize the deferred tax assets for which no valuation allowance has been established. Our valuation allowance primarily relates to net operating loss carryforwards. While we have considered these factors in assessing the need for additional valuation allowance, there is no assurance that additional valuation allowance would not need to be established in the future if information about future years change. Any changes in valuation allowance would impact our income tax provision and net income (loss) in the period in which such a determination is made. As of December 31, 2021,2023, our deferred tax assets were $119.8$111.5 million, less a valuation allowance of $89.2$93.7 million. As of December 31, 2021,2023, our deferred tax liabilities were $34.0$22.4 million.
Significant judgment is required in assessing the timing and amounts of deductible and taxable items for tax purposes. In accordance with ASC 740-10, we establish reserves for uncertain tax positions when, despite our belief that our tax return positions are supportable, we believe that it is not more likely than not that the position will be sustained upon challenge. When facts and circumstances change, we adjust these reserves through our provision for income taxes. To the extent interest and penalties may be assessed by taxing authorities on any related underpayment of income tax, such amounts have been accrued
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and are classified as a component of income tax expense (benefit) in our consolidated statements of operations. As of December 31, 2021,2023, our gross unrecognized tax benefits, excluding penalties and interest related to uncertain tax positions, were $1.3$1.5 million.
Workers’ compensation, auto, medical and general liability accruals. In accordance with ASC 450 Contingencies (“ASC 450”), we record a loss contingency when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. We review our loss contingencies on an ongoing basis to ensure that we have appropriate reserves recorded on our consolidated balance sheet. These reserves are based on historical experience with claims incurred but not received, estimates and judgments made by management,us, applicable insurance coverage for litigation matters, and are adjusted as circumstances warrant. For workers’ compensation, our self-insured retention is $1.0 million and our automobile liability self-insured retention is currently $1.0 million per occurrence.$2.0 million. For professional liability claims, our retention is $2.0 million. For general liability claims, we have an effective self-insureda retention of $1.0 million and a deductible of $2.0 million per occurrence. For medical claims, our self-insured retention is $350,000 per individual claimant determined on an annual basis.$6.0 million. For environmental liability claims, our self-insured retention is $1.0 million per occurrence.million. We maintain insurance for claims that exceed such self-retentionretention limits. TheIn 2023, our health care plan for U.S. employees was self-funded and administered by a third party. We purchased appropriate stop-loss coverage for self-funded insurance in 2023. We moved our U.S. employees to a fully funded healthcare policy in 2024 and no longer self-fund our health care plan for U.S. employees. Our insurance is subject to terms, conditions, limitations, and exclusions that may not fully compensate us for all losses. Our estimates and judgments could change based on new information, changes in laws or regulations, changes in management’sour plans or intentions, or the outcome of legal proceedings, settlements, or other factors. If different estimates and judgments were applied with respect to these matters, it is likely that reserves would be recorded for different amounts.
Accounts receivable and Allowance for credit losses. In the ordinary course of business, a portion of our accounts receivable are not collected due to billing disputes, customer bankruptcies dissatisfaction with the services we performed andor other various reasons. We
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establish an allowance to account for those accounts receivable that we estimate will eventually be deemed uncollectible. The allowance for credit losses is based on a combination of our historical experience and management’sour review of long outstanding accounts receivable.
We measure all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. This applies to financial assets measured at amortized cost, including trade and unbilled accounts receivable, and requires immediate recognition of lifetime expected credit losses. Significant factors that affect the expected collectability of our receivables include macroeconomic trends and forecasts in the oil and gas, refining, power, and petrochemical markets and changes in our results of operations and forecasts. For unbilled receivables, we consider them as short-term in nature as they are normally converted to trade receivables within 90 days, thus future changes in economic conditions will not have a significant effect on the credit loss estimate. We have identified the following factors that primarily impact the collectability of our receivables and therefore determine the pools utilized to calculate expected credit losses: (i) the aging of the receivable, (ii) any identification of known collectability concerns with specific receivables and (iii) variances in economic risk characteristics across geographic regions.
For trade receivables, customers typically are provided with payment due date terms in the range of 30 to 90 days upon issuance of an invoice. We have tracked historical loss information for our trade receivables and compiled historical credit loss percentages for different aging categories. We believe that the historical loss information we have compiled is a reasonable basis on which to determine expected credit losses for trade receivables because the composition of the trade receivables is consistent with that used in developing the historical credit-loss percentages as typically our customers and payment terms do not change significantly. Generally, the longer a receivable is outstanding the higher the percentage of the outstanding balance is reported as current expected credit losses. We update the historical loss information for current conditions and reasonable and supportable forecasts that affect the expected collectability of the trade receivable using a loss-rate approach. We have not seen a negative trend in the current economic environment that significantly impacts our historical credit-loss percentages; however, we will continue to monitor for changes that would indicate the historical loss information is no longer a reasonable basis for the determination of our expected credit losses. Our forecasted loss rates inherently incorporate expected macroeconomic trends. A loss-rate method for estimating expected credit losses on a pooled basis is applied for each aging category for receivables that continue to exhibit similar risk characteristics.
To measure expected credit losses for individual receivables with specific collectability risk, we identify specific factors based on customer-specific facts and circumstances that are unique to each customer. Customer accounts with different risk characteristics are separately identified and a specific reserve is determined for these accounts based on the assessed credit risk.
We have also identified the following geographic regions in which to distinguish our trade receivables: (i) the United States, (ii) Canada, (iii) the European Union, (iv) the United Kingdom, and (v) other countries. These geographic regions are considered appropriate as they each operate in different economic environments with different foreign currencies and therefore share similar economic risk characteristics. For each geographic region, we evaluate the historical loss information and determine credit-loss percentages to apply to each aging category and individual receivable with specific risk characteristics. We estimate future expected credit losses based on forecasted changes in gross domestic product and oil demand for each region.
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We consider one year from the financial statement reporting date as representing a reasonable forecast period as this period aligns with the expected collectability of our trade receivables. Financial distress experienced by our customers could have an adverse impact on us in the event our customers are unable to remit payment for the products or services we provide or otherwise fulfill their obligations to us. In determining the current expected credit losses, we review macroeconomic conditions, market specific conditions, and internal forecasts to identify potential changes in our assessment.
Concentration of credit risk. No single customer accountsaccounted for more than 10% of consolidated revenues.revenues during the year ended December 31, 2023 or 2022.
Accounting for Warrants. We account for warrants as either equity-classified or liability-classified instruments based on an assessment of the warrant’s specific terms and applicable authoritative guidance in ASC 480, Distinguishing Liabilities from Equity (“ASC 480”) and ASC 815, Derivatives and Hedging (“ASC 815”). The assessment considers whether the warrants are freestanding financial instruments pursuant to ASC 480, meet the definition of a liability pursuant to ASC 480, and whether the warrants meet all of the requirements for equity classification under ASC 815, including whether the warrants are indexed to the Company’s own ordinary shares, among other conditions for equity classification. This assessment, which requires the use of professional judgment, is conducted at the time of warrant issuance.
As of December 31, 2023 and 2022, we had the following warrants:
Equity-classified warrants issued in connection with our APSC Term Loan (“APSC Warrants”), and
Equity-classified warrants issued in connection with our Subordinated Term Loan Credit Agreement (“Corre Warrants”).
The warrants were accounted for as a component of additional paid-in capital and a debt warrant discount (See Note 11 - Debt). The warrant discount is amortized over the term of the debt. As of December 31, 2023 and 2022, unamortized balance of warrant discount amounted to $0.2 million and $3.3 million, respectively.
Earnings (loss) per share. Basic earnings (loss) per share is computed by dividing income (loss) from continuing operations, income (loss) from discontinued operations or net income (loss) by the weighted-average number of shares of common stock outstanding during the year. Diluted earnings (loss) per share is computed by dividing income (loss) from continuing operations, income (loss) from discontinued operations or net income (loss) by the sum of (1) the weighted-average number of shares of common stock outstanding during the period, (2) the dilutive effect of the assumed exercise of share-based compensation using the treasury stock method and (3) for 2022, the dilutive effect of the assumed conversion of our Notes under the treasury stock method. Our current intent is to settle the principal amount of ourThe Notes in cash upon conversion. If the conversion value exceeds the principal amount, we may elect to deliver shares of our common stock with respect to the remainder of our conversion obligation in excess of the aggregate principal amount (the “conversion spread”). Accordingly, the conversion spread is included in the denominator for the computation of diluted earnings per common share using the treasury stock method and the numerator is adjusted for any recorded gain or loss, net of tax,were fully paid off on the embedded derivative associated with the conversion feature.August 1, 2023.
Amounts used in basic and diluted loss per share, for all periods presented, are as follows (in thousands):
 Twelve Months Ended
December 31,
 202120202019
Weighted-average number of basic shares outstanding30,975 30,638 30,310 
Stock options, stock units and performance awards— — — 
Convertible senior notes— — — 
Total shares and dilutive securities30,975 30,638 30,310 
For the years ended December 31, 2021, 20202023, and 2019,2022, all outstanding share-based compensation awards were excluded from the calculation of diluted loss per share because their inclusion would be antidilutive due to the loss from continuing operations in those periods. Also, for 2022, the effect of our Notes was excluded from the calculation of diluted earnings (loss) per share since the conversion price exceeded the average price of our common stock during the applicable periods. For information on our Notes and our share-based compensation awards, refer to Note 11 - Debt and Note 13 -Share-Based Compensation, respectively.
Non-cash investing and financing activities. Non-cash investing and financing activities are excluded from the consolidated statements of cash flows and are as follows (in thousands):
Twelve Months Ended
December 31,
202120202019
Assets acquired under finance lease$1,016 $60 $326 
Twelve Months Ended
December 31,
20232022
Assets acquired under finance lease$1,371 $1,270 
Also, we had $4.1 million, $1.2$2.4 million, and $4.0$2.4 million, of accrued capital expenditures as of December 31, 2021, 20202023, and 2019,2022 respectively, which are excluded from the consolidated statements of cash flows until paid.
Foreign currency. For subsidiaries whose functional currency is not the U.S. Dollar,dollar, assets and liabilities are translated at period endingthe exchange rates as of exchangeend of the period and revenues and expenses are translated at period average exchange rates. Translation adjustments for the asset and liability accounts are included as a separate component of accumulated other comprehensive lossincome (loss) in stockholders’the consolidated statements of shareholders’ equity. Foreign currency transaction gains and losses are included in our statements of operations.
We utilize monthly foreign currency swap contracts to reduce exposures to changes in foreign currency exchange rates related to our largest exposures including, but not limited to, the Australian Dollar, Canadian Dollar, Brazilian Real, British Pound, Euro, Malaysian Ringgit and Mexican Peso. The impact from these swap contracts were not material as of December 31, 2021 or 2020 or for the years ended December 31, 2021, 2020 and 2019.
Defined benefit pension plans.plans. Pension benefit costs and liabilities are dependent on assumptions used in calculating such amounts. The primary assumptions include factors such as discount rates, expected investment return on plan assets,
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mortality rates and retirement rates. These rates are reviewed annually and adjusted to reflect current conditions. These ratesconditions and are determined based on reference to yields. The expected return on plan assets is derived from detailed periodic studies, which
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include a review of asset allocation strategies, anticipated future long-term performance of individual asset classes, risks (standard deviations) and correlations of returns among the asset classes that comprise the plans’ asset mix. While the studies give appropriate consideration to recent plan performance and historical returns, the assumptions are primarily long-term, prospective rates of return. Mortality and retirement rates are based on actual and anticipated plan experience. In accordance with GAAP, actual results that differ from the assumptions are accumulated and are subject to amortization over future periods and, therefore, generally affect recognized expense in future periods. While we believe that the assumptions used are appropriate, differences in actual experience or changes in assumptions may affect the pension obligation and future expense.
Reclassifications. Reclassifications. Certain amounts in prior periods have been reclassified to conform to the current year presentation.presentation, including the separate presentation and reporting of discontinued operations. Such reclassifications did not have any effect on our financial condition or results of operations as previously reported.
Newly Adopted Accounting Standards
ASU No. 2019-12.2020-04 In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes, that simplifies the accounting for income taxes by eliminating some exceptions to the general approach in ASC 740, Income Taxes as well as clarifies aspects of existing guidance to promote more consistent application. ASU 2019-12 clarifies and amends existing guidance related to intraperiod tax allocation and calculations, recognition of deferred taxes for change in ownership group, evaluation of a step-up in the tax basis of goodwill and other clarifications. Our adoption of this ASU as of January 1, 2021 did not have a material impact to our financial statements.

Accounting Standards Not Yet Adopted
ASU No. 2020-04.. In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting,(“ASU 2020-04”). The guidance in ASU 2020-04 and ASU 2021-01,Reference Rate Reform (Topic 848): Scope, which was issued in January 2021, provides optional expedients and exceptions for applying GAAP to contract modifications and hedging relationships, subject to meeting certain criteria that reference LIBORthe London Interbank Offered Rate, (“LIBOR”), or another rate that is expected to be discontinued. The amendments in ASU 2020-04 are effective for all entities as of March 12, 2020 through December 31, 2022. While we are currently determining whether we will elect the optional expedients, we do not expect our adoption of these ASU’s to have a significant impact on our consolidated financial position, results of operations, and cash flows.
ASU No. 2020-06. In August 2020,On December 21, 2022, the FASB issued ASU 2020-06,2022-06, Accounting for Convertible Instruments and Contracts in an Entity’s Own EquityReference Rate Reform (Topic 848) Deferral of the Sunset Date of Topic 848 which defers the sunset date of ASC 848, Reference Rate Reform, which simplifiesfrom December 31, 2022, to December 31, 2024. We adopted ASU 2020-04 during the accounting for convertible instruments by eliminating certain separation modelsyear ended December 31, 2023. The adoption of ASU 2020-04 did not have a material impact on our Consolidated Financial Statements.
Accounting Standards Not Yet Adopted
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures (“ASU 2023-09”). ASU 2023-09 requires entities to provide additional information in the rate reconciliation and will generally be reported as a single liability at its amortized cost. In addition, ASU 2020-06 eliminatesadditional disclosures about income taxes paid. This guidance requires public entities to disclose in their rate reconciliation table additional categories of information about federal, state, and foreign income taxes and to provide more details about the treasury stock method to calculate diluted earnings per share for convertible instruments and requires the use of the if-converted method. We expect to adopt ASU 2020-06 beginning January 1, 2022, at which time we would utilize the if-converted method, which would require us to assume the Notes would be settled entirelyreconciling items in shares of common stock for purposes of calculating diluted earnings per share,some categories if the effect would be dilutive.items meet a quantitative threshold. ASU 2023-09 is effective to all annual periods beginning after December 31, 2024, and is applied prospectively, while retrospective application is permitted. We are stillcurrently evaluating the other impactseffect this ASU mayguidance will have on our financial statements.tax disclosures.
In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures (“ASU 2023-07”). ASU 2023-07 requires enhanced disclosures regarding significant segment expenses and other segment items. The guidance requires public entities to provide in interim periods all disclosures about a reportable segment's profit or loss and assets that are currently required annually. ASU 2023-07 is effective to all fiscal years beginning after December 15, 2023 and for interim periods beginning after December 15, 2024, and is applied retrospectively to all periods presented. We are evaluating the effect this guidance will have on our segment disclosures.
2. DISCONTINUED OPERATIONS
On November 1, 2022, we completed the Quest Integrity Transaction with Baker Hughes for an aggregate purchase price of approximately $279.0 million, after certain post-closing adjustments, in accordance with the Sale Agreement. We used approximately $238.0 million of the net proceeds from the sale of Quest Integrity to pay down $225.0 million of our term loan debt, and to pay certain fees associated with that repayment and related accrued interest, with the remainder reserved for general corporate purposes, thereby reducing our future debt service obligations and leverage, and improving our liquidity. Quest Integrity previously represented a reportable segment. Following the completion of the Quest Integrity Transaction, we now operate in two segments, IHT and MS.
Our consolidated balance sheets and consolidated statements of operations report discontinued operations separate from continuing operations. Our consolidated statements of comprehensive income (loss), statements of shareholders’ equity and statements of cash flows combine continuing and discontinued operations. A summary of financial information related to our discontinued operations is presented in the tables below.
The table below represents major line items constituting net income (loss) from discontinued operations to the after-tax income from discontinued operations (in thousands):

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Twelve Months Ended
December 31,
2022
Major classes of line items constituting net income (loss) from discontinued operations
Revenues$101,418 
Operating expenses(45,044)
Selling, general and administrative expenses(32,230)
Interest expense, net(108)
Other expense, net(4,390)
Income before income taxes19,646 
Gain on sale of Quest transaction203,351 
Income before income taxes222,997 
Provision for income taxes(2,831)
Net income from discontinued operations$220,166
We completed the sale of Quest Integrity on November 1, 2022. As a result, there were no assets or liabilities in discontinued operations as of December 31, 2023 or 2022.
The following table presents the depreciation and amortization and capital expenditures of Quest Integrity (in thousands):

Twelve Months Ended
December 31,
2022
Cash flows provided by operating activities of discontinued operations:
Depreciation and amortization$1,141 
Cash flows provided by investing activities of discontinued operations:
Capital expenditures$4,146 

3. REVENUE
In accordanceDisaggregation of revenue. Essentially all of our revenues are associated with contracts with customers. A disaggregation of our revenue from contracts with customers by geographic region, by reportable operating segment and by service type is presented below (in thousands):
Twelve Months Ended December 31, 2023
United States and CanadaOther CountriesTotal
Revenue:
IHT$414,515 $15,044 $429,559 
MS294,118 138,938 433,056 
Total$708,633 $153,982 $862,615 
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Twelve Months Ended December 31, 2022
United States and CanadaOther CountriesTotal
Revenue:
IHT$412,661 $9,901 $422,562 
MS296,151 121,495 417,646 
Total$708,812 $131,396 $840,208 
Twelve Months Ended December 31, 2023
Non-Destructive Evaluation and Testing ServicesRepair and Maintenance ServicesHeat TreatingOtherTotal
Revenue:
IHT$343,713 $275 $59,399 $26,172 $429,559 
MS— 429,480 702 2,874 433,056 
Total$343,713 $429,755 $60,101 $29,046 $862,615 
Twelve Months Ended December 31, 2022
Non-Destructive Evaluation and Testing ServicesRepair and Maintenance ServicesHeat TreatingOtherTotal
Revenue:
IHT$336,821 $180 $61,526 $24,035 $422,562 
MS— 413,424 276 3,946 417,646 
Total$336,821 $413,604 $61,802 $27,981 $840,208 
For additional information on our reportable operating segments and geographic information, refer to Note 17 - Segment and Geographic Disclosures.
Remaining performance obligations. As permitted by ASC Topic 606, Revenue from Contracts with Customers, (“ASC 606”), we follow a five-step processhave elected not to recognize revenue: 1) identify the contract with the customer, 2) identify thedisclose information about remaining performance obligations 3) determinewhere (i) the transaction price, 4) allocate the transaction price to the performance obligations and 5) recognize revenue when the performance obligations are satisfied.
Most of our contracts with customers are short-term in nature and billed on a time and materials basis, while certain other contracts are at a fixed price. Certain contracts may contain a combination of fixed and variable elements. We act as a principal and have performance obligations to provide the service itself or oversee the services provided by any subcontractors. Revenue is measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties, such as taxes assessed by governmental authorities. Generally, in contracts where the amount of consideration is variable, the amount is determinable each period based on our right to invoice (as discussed further below) the customer for services performed to date. As most of our contracts contain only one performance obligation, the allocation of a contracts transaction price to multiple performance obligations is generally not applicable. Customers are generally billed as we satisfy our performance obligations and payment terms typically range from 30 to 90 days from the invoice date. Billings under certain fixed-price contracts may be based upon the achievement of specified milestones, while some arrangements may require
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advance customer payment. Our contracts do not include significant financing components since the contracts typically span less than one year. Contracts generally include an assurance type warranty clause to guarantee that the services comply with agreed specifications. The warranty period typically is twelve months or less from the date of service.
Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product to the customer. Revenue recognition guidance prescribes two recognition methods (over time or point in time). Most of our performance obligations qualify for recognition over time because we typically perform our services on customer facilities or assets and customers receive the benefits of our services as we perform. Where a performance obligation is satisfied over time,part of a contract that has an original expected duration of one year or less or (ii) when we recognize revenue from the related revenue is also recognized over time usingsatisfaction of the method deemed most appropriate to reflect the measure of progress and transfer of control. For our time and materials contracts, we are generally able to electperformance obligation in accordance with the right-to-invoice practical expedient, which permits us to recognize revenue in the amount to which we have a right to invoice the customer if that amount corresponds directly with the value to the customer of our performance completed to date. For our fixed price contracts, we typically recognize revenue using the cost-to-cost method, which measures the extent of progress towards completion based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. Under this method, revenue is recognized proportionately as costs are incurred. For contracts where control is transferred at a point in time, revenue is recognized at the time control of the asset is transferred to the customer, which is typically upon delivery and acceptance by the customer.
Disaggregation of revenue. Essentially allAs most of our revenues are associated with contracts with customers. A disaggregation of our revenue from contracts with customers by geographic region, by reportable operating segmentare short-term in nature and by service type is presented below (in thousands):
Twelve Months Ended December 31, 2021
United States and CanadaOther CountriesTotal
Revenue:
IHT$405,007 $10,364 $415,371 
MS256,806 122,020 378,826 
Quest Integrity47,511 32,845 80,356 
Total$709,324 $165,229 $874,553 
Twelve Months Ended December 31, 2020
United States and CanadaOther CountriesTotal
Revenue:
IHT$365,847 $8,893 $374,740 
MS278,882 113,602 392,484 
Quest Integrity49,117 36,198 85,315 
Total$693,846 $158,693 $852,539 
Twelve Months Ended December 31, 2021
Non-Destructive Evaluation and Testing ServicesRepair and Maintenance ServicesHeat TreatingOtherTotal
Revenue:
IHT$325,204 $467 $59,855 $29,845 $415,371 
MS— 374,885 806 3,135 378,826 
Quest Integrity80,356 — — — 80,356 
Total$405,560 $375,352 $60,661 $32,980 $874,553 
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Twelve Months Ended December 31, 2020
Non-Destructive Evaluation and Testing ServicesRepair and Maintenance ServicesHeat TreatingOtherTotal
Revenue:
IHT$294,838 $206 $50,220 $29,476 $374,740 
MS— 388,313 1,088 3,083 392,484 
Quest Integrity85,315 — — — 85,315 
Total$380,153 $388,519 $51,308 $32,559 $852,539 
_________________
For additional informationbilled on our reportable operating segmentsa time and geographic information, refer to Note 15.
Contract balances. The timing of revenue recognition, billings, and cash collections results in trade accounts receivable, contract assets and contract liabilities on the consolidated balance sheets. Trade accounts receivable include billed and unbilled amounts currently due from customers and represent unconditional rights to receive consideration. The amounts due are stated at their net estimated realizable value. Refer to Notes 1 and 3 for additional information on our trade receivables and the allowance for credit losses. Contract assets include unbilled amounts typically resulting from sales under fixed-price contracts when the cost-to-cost method of revenue recognition is utilized, the revenue recognized exceeds the amount billed to the customer and the right to payment is conditional on something other than the passage of time. Amounts may not exceed their net realizable value. If we receive advances or deposits from our customers, a contract liability is recorded. Additionally, a contract liability arises if items of variable consideration result in less revenue being recorded than what is billed. Contract assets and contract liabilities are generally classified as current.
The following table provides information about trade accounts receivable, contract assets and contract liabilities as of December 31, 2021 and 2020 (in thousands):
December 31, 2021December 31, 2020
Trade accounts receivable, net1
$188,772 $194,066 
Contract assets2
$1,602 $5,242 
Contract liabilities3
$313 $930 
_________________
1    Includes billed and unbilled amounts, net of allowance for credit losses. See Note 3 for details.    
2    Included in the “Prepaid expenses and other current assets” line on the consolidated balance sheet.
3    Included in the “Other accrued liabilities” line of the consolidated balance sheet.

The $0.6 million decrease in contract liabilities is due to our completion of performance obligations during the year ended December 31, 2021 associated with contracts under which customers had paid for all or a portion of the consideration in advance of the work being performed. Due to the short-term nature of our contracts, contract liability balances as of the end of any period are generally recognized as revenue in the following quarter. Accordingly, essentially all of the contract liability balance at December 31, 2020 was recognized as revenue during the year ended December 31, 2021.
Contract costs. We recognize the incremental costs of obtaining contracts as selling, general and administrative expenses when incurred if the amortization period of the asset that otherwise would have been recognized is one year or less. Costs to fulfill a contract are recorded as assets if they relate directly to a contract or a specific anticipated contract, the costs to generate or enhance resources that will be used in satisfying performance obligations in the future and the costs are expected to be recovered. Costs to fulfill recognized as assets primarily consist of labor and materials costs and generally relate to engineering and set-up costs incurred prior to the satisfaction of performance obligations begins. Assets recognized for costs to fulfill a contract are included in the “Prepaid expenses and other current assets” line of the consolidated balance sheets and were not material as of December 31, 2021 and 2020. Such assets are recognized as expenses as we transfer the related goods or services to the customer. All other costs to fulfill a contract are expensed as incurred.
Remaining performance obligations. As of December 31, 2021 and 2020,basis, there were no material amounts of remaining performance obligations that are required to be disclosed. As permitted by ASC 606, we have elected not to disclose information about remaining performance obligations where i) the performance obligation is partas of a contract that has an original expected duration of one year or less or ii) when we recognize revenue from the satisfaction of the performance obligation in accordance with the right-to-invoice practical expedient.December 31, 2023 and 2022.
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3. RECEIVABLES4. ACCOUNTS RECEIVABLE
A summary of accounts receivable as of December 31, 20212023 and 20202022 is as follows (in thousands): 
 December 31,
 20212020
Trade accounts receivable$161,751 $157,513 
Unbilled revenues35,933 46,471 
Allowance for credit losses(8,912)(9,918)
Total$188,772 $194,066 
ASC 326 applies to financial assets measured at amortized cost, including trade and unbilled accounts receivable, and requires immediate recognition of lifetime expected credit losses. Significant factors that affect the expected collectability of our receivables include macroeconomic trends and forecasts in the oil and gas, refining, power, and petrochemical markets and changes in our results of operations and forecasts. For unbilled receivables, we consider them as short-term in nature as they are normally converted to trade receivables within 90 days, thus future changes in economic conditions will not have a significant effect on the credit loss estimate. We have identified the following factors that primarily impact the collectability of our receivables and therefore determine the pools utilized to calculate expected credit losses: (i) the aging of the receivable, (ii) any identification of known collectability concerns with specific receivables and (iii) variances in economic risk characteristics across geographic regions.
For trade receivables, customers typically are provided with payment due date terms of 30 days upon issuance of an invoice. We have tracked historical loss information for our trade receivables and compiled historical credit loss percentages for different aging categories. We believe that the historical loss information we have compiled is a reasonable basis on which to determine expected credit losses for trade receivables because the composition of the trade receivables is consistent with that used in developing the historical credit-loss percentages as typically our customers and payment terms do not change significantly. Generally, a longer outstanding receivable equates to a higher percentage of the outstanding balance as current expected credit losses. We update the historical loss information for current conditions and reasonable and supportable forecasts that affect the expected collectability of the trade receivable using a loss-rate approach. We have not seen a negative trend in the current economic environment that significantly impacts our historical credit-loss percentages; however, we will continue to monitor for changes that would indicate the historical loss information is no longer a reasonable basis for the determination of our expected credit losses. Our forecasted loss rates inherently incorporate expected macroeconomic trends. A loss-rate method for estimating expected credit losses on a pooled basis is applied for each aging category for receivables that continue to exhibit similar risk characteristics.
To measure expected credit losses for individual receivables with specific collectability risk, we identify specific factors based on customer-specific facts and circumstances that are unique to each customer. Customer accounts with different risk characteristics are separately identified and a specific reserve is determined for these accounts based on the assessed credit risk.
We have also identified the following geographic regions in which to distinguish our trade receivables: the (i) United States, (ii) Canada, (iii) the European Union, (iv) the United Kingdom, and (v) other countries. These geographic regions are considered appropriate as they each operate in different economic environments with different foreign currencies, and therefore share similar economic risk characteristics. For each geographic region we evaluate the historical loss information and determine credit-loss percentages to apply to each aging category and individual receivable with specific risk characteristics. We estimate future expected credit losses based on forecasted changes in gross domestic product and oil demand for each region.
We consider one year from the financial statement reporting date as representing a reasonable forecast period as this period aligns with the expected collectability of our trade receivables. Financial distress experienced by our customers could have an adverse impact on us in the event our customers are unable to remit payment for the products or services we provide or otherwise fulfill their obligations to us. In determining the current expected credit losses, we review macroeconomic conditions, market specific conditions, and internal forecasts to identify potential changes in our assessment.
 December 31,
 20232022
Trade accounts receivable$151,316 $160,572 
Unbilled revenues33,607 31,379 
Allowance for credit losses(3,738)(5,262)
Accounts receivable, net$181,185 $186,689 
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The following table shows a rollforward of the allowance for credit losses:losses (in thousands):
 Twelve Months Ended
December 31,
 202120202019
Balance at beginning of period$9,918 $9,990 $15,182 
Adoption of account pronouncement ASC 3261
— 1,410 — 
Provision for expected credit losses2,193 1,612 (2,573)
Write-offs(3,143)(3,193)(2,673)
Foreign exchange effects(56)99 54 
Balance at end of period$8,912 $9,918 $9,990 
_________________
 Twelve Months Ended
December 31,
 20232022
Balance at beginning of period$5,262 $7,843 
Provision for expected credit losses1,680 1,059 
Recoveries collected(1,638)(1,114)
Write-offs(1,560)(2,479)
Foreign exchange effects(6)(47)
Balance at end of period$3,738 $5,262 
1 Due to the initial adoption of ASC 326 as of January 1, 2020.
4.5. INVENTORY
A summary of inventory as of December 31, 20212023 and 20202022 is as follows (in thousands):
 
December 31, December 31,
20212020 20232022
Raw materialsRaw materials$7,641 $7,395 
Work in progress2,725 2,890 
Work-in-progress
Finished goodsFinished goods25,388 26,569 
Total$35,754 $36,854 
Inventory
5.6. PREPAID AND OTHER CURRENT ASSETS
A summary of prepaid expenses and other current assets as of December 31, 20212023 and 20202022 is as follows (in thousands):
December 31,December 31,
December 31, 20232022
20212020
Insurance receivable$39,000 $— 
Insurance receivables
Prepaid expensesPrepaid expenses12,645 12,936 
Other current assetsOther current assets8,223 13,816 
Total$59,868 $26,752 
Prepaid and other current assets
The insurance receivable relatesreceivables relate to the receivablereceivables from our third-party insurance providers for a legal claimclaims that isare recorded in other accrued liabilities, refer to Note 9.9 - Other Accrued Liabilities. These receivables will be covered byfrom our third-party insurance providers for a litigation mattermatters that hashave been settled or are pending settlements and where the deductibles have been satisfied. The prepaid expenses primarily relate to prepaid insurance and other expenses that have been paid in advance of the coverage period. The
As of December 31, 2023 and 2022, other current assets primarily include items such as contract assets anddeferred financing fees of $1.8 million each in connection with that certain Substitute Insurance Reimbursement Facility Agreement (as amended); other accounts receivables.receivable of $4.4 million and $2.4 million, respectively, primarily related to insurance rebates; and software implementation cost (net of amortization) of $1.7 million and $2.1 million, respectively. As of December 31, 2022, the other current assets also included deferred financing costs of $3.1 million due to all long-term debt then being classified as current.
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6.


7. PROPERTY, PLANT AND EQUIPMENT
A summary of property, plant and equipment as of December 31, 20212023 and 20202022 is as follows (in thousands):
 
December 31, December 31,
20212020 20232022
LandLand$5,743 $5,805 
Buildings and leasehold improvementsBuildings and leasehold improvements58,972 57,632 
Machinery and equipmentMachinery and equipment306,366 302,886 
Furniture and fixturesFurniture and fixtures11,642 11,450 
Capitalized ERP system development costsCapitalized ERP system development costs45,917 45,917 
Computers and computer softwareComputers and computer software22,243 20,508 
AutomobilesAutomobiles4,356 4,518 
Construction in progressConstruction in progress16,565 8,329 
TotalTotal471,804 457,045 
Accumulated depreciation and amortizationAccumulated depreciation and amortization(310,445)(286,736)
Property, plant, and equipment, netProperty, plant, and equipment, net$161,359 $170,309 

Included in the table above are assets under finance leases of $6.7$8.5 million and $5.7$7.4 million and related accumulated amortization of $1.6$3.3 million and $0.9$2.3 million as of December 31, 20212023 and 2020,2022, respectively. Depreciation expense for the years ended December 31, 2021, 20202023 and 20192022 was $27.6 million, $31.5$21.8 million, and $34.4$22.9 million respectively.
Assets sold and disposed of during the twelve months ended December 31, 2023 and 2022 had a carrying value of $0.2 million and $2.5 million, respectively, resulting in a gain on sale of $0.2 million and $4.2 million, respectively. The assets sold for the twelve months ended December 31, 2023 consisted of $0.1 million in machinery and equipment and $0.1 million primarily in leasehold improvements. The assets sold for the twelve months ended December 31, 2022 primarily consisted of $1.3 million in land, $0.9 million in buildings and $0.3 million in machinery and equipment.
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8. INTANGIBLE ASSETS
A summary of intangible assets as of December 31, 20212023 and 20202022 is as follows (in thousands):
December 31, 2021 December 31, 2023
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Customer relationshipsCustomer relationships$175,156 $(88,783)$86,373 
Non-compete agreements5,503 (5,503)— 
Trade namesTrade names24,743 (22,252)2,491 
TechnologyTechnology7,843 (6,885)958 
LicensesLicenses850 (774)76 
Total$214,095 $(124,197)$89,898 
Intangible assets
 
December 31, 2020 December 31, 2022
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Gross
Carrying
Amount
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Customer relationshipsCustomer relationships$175,418 $(76,541)$98,877 
Non-compete agreementsNon-compete agreements5,569 (5,569)— 
Trade namesTrade names24,870 (21,794)3,076 
TechnologyTechnology7,879 (6,691)1,188 
LicensesLicenses864 (723)141 
Total$214,600 $(111,318)$103,282 
Other
Intangible assets
Amortization expense on intangible assets for the years ended December 31, 2021, 20202023 and 20192022 was $13.9 million, $14.0$12.7 million, and $14.3$12.9 million, respectively. Amortization expense for intangible assets is forecastforecasted to be approximately $13$12.4 million, per year from 2022 through 2025.
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$12.4 million, $12.0 million, $11.3 million, and $6.4 million in 2024, 2025, 2026, 2027 and 2028, respectively.
The weighted-average amortization period for intangible assets subject to amortization was 13.8 years and 13.7 years as of December 31, 2021.2023 and 2022, respectively. The weighted-average amortization period as of December 31, 20212023 is 13.713.8 years for customer relationships, 5.0 years for non-compete agreements, 15.613.6 years for trade names,name and 10.0 years for technology and 10.5 years for licenses.
8. GOODWILL AND IMPAIRMENT CHARGES
Goodwill and intangible assets acquired in a business combination determined to have an indefinite useful life are not amortized, but are instead tested for impairment, and assessed for potential triggering events, at least annually in accordance with the provisions of the ASC 350 Intangibles-Goodwill and Other (“ASC 350”). Intangible assets with estimated useful lives are amortized over their respective estimated useful lives to their estimated residual values and reviewed for impairment in accordance with ASC 350. We assess goodwill for impairment at the reporting unit level, which we have determined to be the same as our operating segments. If the carrying value of a reporting unit exceeds its fair value, we measure any goodwill impairment losses as the amount by which the carrying amount of a reporting unit exceeds its fair value, not to exceed the total amount of goodwill allocated to that reporting unit.
We test for impairment of our reporting units annually on December 1, and between annual tests if we become aware of an event or a change in circumstances that would indicate the carrying value may be impaired. We performed our annual impairment test as of December 1, 2020 and concluded that there was no impairment based upon a qualitative assessment to determine if it was more likely than not (that is, a likelihood of more than 50 percent) that the fair values of the reporting units were less than their respective carrying values as of the reporting date.
As a result of forecasted revenue and earnings declines and sustained declines in our stock price through September 30, 2021, we determined that a triggering event had occurred as it was more likely than not that the carrying values of our reporting units exceeded their fair values. Our revenue growth and profitability are influenced by several industry trend factors, including end markets capital spending levels, supply and demand levels and technology. With oil prices and demand increasing, refiners (represents approximately 40% of our customers) are recovering; however, as capital expenditures have not fully recovered resulting in lower current activity and pricing pressure for our products and services, primarily in our IHT and MS reporting units, accordingly, we performed a quantitative assessment of the fair value of goodwill as of September 30, 2021.
We determined the fair value for each reporting unit in our goodwill impairment assessment using both a discounted cash flow analysis and a multiples-based market approach for comparable companies. We utilized third-party valuation advisors to assist us with these valuations. These analyses included significant judgment, including short-term and long-term forecast of operating performance, discount rates based on our weighted average cost of capital, revenue growth rates, profitability margins, capital expenditures and the timing of future cash flows. These impairment assessments incorporate inherent uncertainties, including supply and demand for our services, utilization forecasts, pricing forecasts and future market conditions, which are difficult to predict in volatile economic environments and could result in impairment charges in future periods if actual results materially differ from the assumptions utilized in our forecasts.
Based upon our impairment assessment, we determined the carrying amount of our MS reporting unit exceeded the fair value. As a result, we recorded $55.8 million in goodwill impairment charges on our MS reporting unit during the three months ended September 30, 2021. The fair value of the Quest Integrity reporting unit exceeded its carrying value at September 30, 2021. Our IHT reporting unit has no goodwill associated as it was determined to be fully impaired on March 31, 2020.
For our annual goodwill impairment test as of December 1, 2021, we elected to perform a quantitative assessment to determine if it was more likely than not (that is, a likelihood of more than 50 percent) that the fair value of our reporting unit was less than its carrying value as of the test date. Based on the quantitative assessment, we concluded that the carrying amount of our Quest Integrity reporting unit exceeded the fair value. As a result, we recorded $8.8 million in goodwill impairment charges on our Quest Integrity reporting unit during the three months ended December 31, 2021. We will continue to evaluate our goodwill and long-lived assets for potential triggering events as conditions warrant.
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There was $25.2 million and $91.4 million of goodwill at December 31, 2021 and 2020, respectively. A summary of goodwill is as follows (in thousands):
 IHTMSQuest IntegrityConsolidated
 Goodwill, GrossAccumulated ImpairmentGoodwill, NetGoodwill, GrossAccumulated ImpairmentGoodwill, NetGoodwill, GrossAccumulated ImpairmentGoodwill, NetGoodwill, GrossAccumulated ImpairmentGoodwill, Net
Balance at December 31, 2019$214,356 $(21,140)$193,216 $109,510 $(54,101)$55,409 $33,381 $— $33,381 $357,247 $(75,241)$282,006 
FX Adjustments(1,428)— (1,428)1,211 — 1,211 854 — 854 637 — 637 
Impairment charge— (191,788)(191,788)— — — — — — — (191,788)(191,788)
Additions— — — — — — 496 — 496 496 — 496 
Balance at December 31, 2020$212,928 $(212,928)$— $110,721 $(54,101)$56,620 $34,731 $— $34,731 $358,380 $(267,029)$91,351 
FX Adjustments— — — (783)— (783)(693)— (693)(1,476)— (1,476)
Impairment charge— — — — (55,837)(55,837)— (8,795)(8,795)— (64,632)(64,632)
Additions— — — — — — — — — — — — 
Balance at December 31, 2021$212,928 $(212,928)$— $109,938 $(109,938)$— $34,038 $(8,795)$25,243 $356,904 $(331,661)$25,243 

9. OTHER ACCRUED LIABILITIES
A summary of other accrued liabilities as of December 31, 20212023 and 20202022 is as follows (in thousands):
 
December 31, December 31,
20212020 20232022
Payroll and other compensation expensesPayroll and other compensation expenses$44,284 $42,668 
Legal and professional accrualsLegal and professional accruals46,762 4,135 
Insurance accrualsInsurance accruals7,314 6,659 
Property, sales and other non-income related taxesProperty, sales and other non-income related taxes8,018 8,722 
Accrued commission1,111 1,048 
Accrued interestAccrued interest6,469 2,437 
Other7,141 7,475 
Total$121,099 $73,144 
Accrued interest
Accrued interest
Volume discounts
Other accruals
Other accrued liabilities
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Under the Coronavirus Aid, Relief and Economic Security Act we qualified to defer the employer portion of social security taxes incurred through the end of calendar year 2020. As of December 31, 2022, we had $6.5 million outstanding under this program, included in Payroll and other compensation expenses in the above table and paid in January 2023. We also deferred certain payroll related expenses and tax payments under other foreign government programs. We had $1.6 million and $2.1 million as of December 31, 2023 and 2022, respectively, related to these foreign deferrals. Legal and professional accruals include accruals for legal and professional fees as well as accrued legal claims, refer to Note 15.16 - Commitments and Contingencies for legal claims information. Certain legal claims are covered by our third-party insurance providers and the related insurance receivablereceivables for these claims isare recorded in prepaid expenses and other current assets, refer to Note 5.6 - Prepaid and Other Current Assets. Payroll and other compensation expenses include all payroll related accruals including, among others, accrued vacation, severance, and bonuses. Insurance accruals primarily relate to accrued medical and workers compensation costs. Property, sales and other non-income related taxes includes accruals for items such as sales and use tax, property tax and other related tax accruals. Accrued interest relates to the interest accrued on our long-term debt. Other accrued liabilities includes items such as contract liabilities and other accrued expenses.accruals include various business accruals.
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10. INCOME TAXES
For the year ended December 31, 2021,2023, our income tax provision resulted in an effective tax rate of 6.4%. For the yearsyear ended December 31, 2020 and 2019,2022, our income tax benefit on the loss from continuing operationsprovision resulted in an effective tax rate of 5.8% and 1.3%, respectively.2.3%. Our income tax provision for the year ended December 31, 20212023 was $11.2$4.6 million, and anour income tax benefitprovision for December 31, 2020 and 20192022 was $14.7$3.3 million and $0.4 million, respectively, and includes federal, state and foreign taxes.
The components of our tax provision and benefit on continuing operations were as follows (in thousands):
 
CurrentDeferredTotal
Twelve months ended December 31, 2021:
CurrentCurrentDeferredTotal
Twelve months ended December 31, 2023:
U.S. Federal
U.S. Federal
U.S. FederalU.S. Federal$1,460 $(1,115)$345 
State & localState & local590 150 740 
Foreign jurisdictionsForeign jurisdictions4,350 5,774 10,124 
$6,400 $4,809 $11,209 
Twelve months ended December 31, 2020:
Tax provision
Twelve months ended December 31, 2022:
U.S. Federal
U.S. Federal
U.S. FederalU.S. Federal$(14,853)$(1,228)$(16,081)
State & localState & local1,113 (1,010)103 
Foreign jurisdictionsForeign jurisdictions2,942 (1,679)1,263 
$(10,798)$(3,917)$(14,715)
Twelve months ended December 31, 2019:
U.S. Federal$(105)$(4,349)$(4,454)
State & local519 (1,230)(711)
Foreign jurisdictions2,340 2,389 4,729 
$2,754 $(3,190)$(436)
Tax provision
The components of pre-tax income (loss) from continuing operations for the years ended December 31, 2021, 20202023 and 20192022 were as follows (in thousands):
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202120202019 20232022
DomesticDomestic$(157,778)$(240,064)$(34,720)
ForeignForeign(17,032)(11,854)1,867 
$(174,810)$(251,918)$(32,853)
Pre-tax loss from continuing operations

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The income tax provision in 20212023 and benefit in 2020 and 20192022 attributable to the loss from continuing operations, respectively, differed from the amounts computed by applying the U.S. Federalfederal income tax rate (21%21% in 2021, 20202023 and 2019)2022, to pre-tax loss from continuing operations as a result of the following (in thousands):
 Twelve Months Ended
December 31,
 202120202019
Pre-tax loss from continuing operations$(174,810)$(251,918)$(32,853)
Computed income taxes at statutory rate(36,710)(52,903)(6,899)
State income taxes, net of federal benefit561 (114)(820)
Foreign tax rate differential613 404 (300)
Non-cash compensation842 926 323 
Deferred taxes on investment in foreign subsidiaries(1,939)525 18 
Non-deductible expenses767 518 658 
Non-deductible compensation(522)89 559 
Foreign withholding1,708 1,063 670 
Prior year tax adjustments993 707 954 
Convertible debt— (2,949)— 
Goodwill impairment9,892 12,586 — 
Valuation allowance34,284 32,957 3,682 
Cares Act rate benefit— (7,267)— 
Rate change(186)(551)684 
Other906 (706)35 
Total expense (benefit) for income tax on continuing operations$11,209 $(14,715)$(436)
_____________
 Twelve Months Ended
December 31,
 20232022
Pre-tax loss from continuing operations$(71,144)$(146,781)
Computed income taxes at statutory rate(14,940)(30,824)
State income taxes, net of federal benefit(200)395 
Foreign tax rate differential1,229 701 
Non-cash compensation108 228 
Deferred taxes on investment in foreign subsidiaries305 — 
Non-deductible expenses246 118 
Foreign withholding641 693 
Prior year tax adjustments(299)
Valuation allowance16,512 31,430 
Other976 558 
Total expense for income tax on continuing operations$4,578 $3,306 

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        The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities are presented below (in thousands): 
December 31, December 31,
20212020 20232022
Deferred tax assets:Deferred tax assets:
Accrued compensation and benefits
Accrued compensation and benefits
Accrued compensation and benefitsAccrued compensation and benefits$7,831 $9,058 
ReceivablesReceivables1,345 1,551 
InventoryInventory316 336 
Share based compensationShare based compensation271 256 
Other accrued liabilitiesOther accrued liabilities3,467 2,109 
Other accrued liabilities
Other accrued liabilities
Tax credit carry forwardTax credit carry forward3,613 3,642 
Interest expense limitationInterest expense limitation22,312 7,040 
Goodwill and intangible costsGoodwill and intangible costs9,221 6,754 
Debt transactions
Net operating loss carry forwardsNet operating loss carry forwards68,972 58,759 
OtherOther2,428 1,013 
Deferred tax assetsDeferred tax assets119,776 90,518 
Less: Valuation allowanceLess: Valuation allowance(89,191)(53,417)
Deferred tax assets, netDeferred tax assets, net30,585 37,101 
Deferred tax liabilities:Deferred tax liabilities:
Property, plant and equipmentProperty, plant and equipment(20,267)(23,783)
Property, plant and equipment
Property, plant and equipment
Unremitted earnings of foreign subsidiariesUnremitted earnings of foreign subsidiaries(3,944)(5,918)
Convertible debt(7,359)(1,755)
Unremitted earnings of foreign subsidiaries
Unremitted earnings of foreign subsidiaries
Other
Other
OtherOther(2,408)(3,230)
Deferred tax liabilitiesDeferred tax liabilities(33,978)(34,686)
Net deferred tax asset (liability)$(3,393)$2,415 
Net deferred tax liability
Management evaluates all available evidence, both positiveWe successfully negotiated amendments to existing debt instruments and negative, to determine whether sufficient future taxable income will be generated to allow forentered into new agreements with lenders. These actions removed the realization ofsubstantial doubt about the existing deferred tax assets. A valuation allowance is recognized if, based on the weight of available evidence, it is more likely than not that some portion of the deferred tax asset will not be realized. A significant factor of negative evidence evaluated was the cumulative pre-tax loss incurred over the three-year period ended December 31, 2021. This objective evidence limits theCompany's ability to consider other subjective positive evidence, suchcontinue as our projections for future pre-tax income.
On the basis of this evaluation, asa going concern that previously existed and disclosed in prior periods. As of December 31, 2021,2023, a valuation allowance of $89.2$93.7 million has beenwas recorded to recognize only the portion of the deferred tax asset that is more likely than not to be realized. Thisrealized, primarily attributable to the domestic operations. However, on the basis of the Company's ability to continue as a going concern, we evaluated all available evidence, both positive and negative and determined that sufficient future taxable income will be generated to allow for the realization of the existing deferred tax assets in certain foreign jurisdictions in which the we operate. As a result, we were able to release $2.9 million of valuation allowance relatesin the current year, primarily attributable to our UK and Australia subsidiaries. These benefits were offset by an increase in valuation allowance of $23.1 million on the expected realizability of our deferred tax assets for federal foreign and state tax net operating loss carryforwards. The amountA significant factor of deferred tax asset considered realizable could be adjusted if there are changes to net operatingnegative evidence evaluated for the domestic jurisdiction was the cumulative pre-tax loss carryforward periods or there is a change toincurred over the weight assessed on various sources of positive and negative evidence.
The current year increase in the valuation allowance is primarily attributable to our U.S. operations. In the previous quarter, we did record a significant increase in the valuation allowance on certain foreign subsidiaries that historically were profitable. In the current quarter, we were able to release $0.9 million of valuation allowance based on all available evidence, including forecasted income for these entities. The release of the valuation allowance is primarily attributable to our UK, Germany and Canada subsidiaries.
Atthree-year period ended December 31, 2021,2023.
As of December 31, 2023, we had net operating loss carryforwards for U.S. federal income tax purposes of $221.9 million. Of this amount, $96.2$137.8 million, expires in various dates through 2037 and $125.7 million hasall of which have an indefinite carryforward period. These carryforwards are available, subject to certain limitations such as mentioned above, to offset future taxable income. Further, we have state net operating loss carryforwards of $212.7$210.8 million with $178.9$177.2 million expiring on various dates through 20412043 and $33.8$33.5 million with an indefinite carryforward period.
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As of December 31, 2021,2023, we had interest expense carryforward for U.S. income tax purposes of $92.7$174.9 million. The entire $92.7$174.9 million has an indefinite carryforward period. These carryforwards are available, subject to certain limitations, to offset future taxable income.
The Company has $3.3As of December 31, 2023, we had $2.9 million of tax credits that will expire on various dates through 2037 if not utilized.
As of December 31, 2021,2023, we had foreign net operating loss carryforwards totaling $37.9$16.7 million. Of this amount, $4.4$0.2 million will expire in various dates through 20302033 and $33.5$16.5 million has an unlimited carryforward period.
AtAs of December 31, 2021,2023, none of our undistributed earnings of foreign operations were considered to be permanently reinvested overseas. As of December 31, 2021,2023, the deferred tax liability related to undistributed earnings of foreign subsidiaries was $3.9$2.9 million.
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As of December 31, 2021, $1.92023, $2.3 million of unrecognized tax benefits would affect our effective tax rate. We estimate the uncertain tax benefits that may be recognized within the next twelve months will not be material. Our policy is to recognize interest and penalties related to unrecognized tax benefits in income tax expense.
We file income tax returns in the U.S. federal and state jurisdictions as well as various foreign jurisdictions. With few exceptions, we are no longer subject to U.S. Federal,federal, state and local or non-U.S. income tax examinations by tax authorities for years prior to 2016. We are currently under audit in one of the states in which we do substantial business. We haveAs of December 31, 2023, we recorded a $0.5$0.9 million tax liability in our uncertain positions related to this audit due to retroactive changes included in final regulations issued by the state this quarter.state. Certain NetherlandsDutch entities arewere also under audit. We dodid not anticipate any material adjustments related to these examinations.
Periodic examinations of our tax filings occur by the taxing authorities for the jurisdictions in which we conduct business. These examinations review the significant positions taken on our returns, including the timing and amount of income and deductions reported, as well as the allocation of income among multiple taxing jurisdictions. We do not expect any material adjustments to result from positions taken on our income tax returns.
The following table summarizes the Company’s reconciliation of gross unrecognized tax benefits, excluding penalties and interest, for the year ended December 31, 2021, 20202023 and 20192022 (in thousands):
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202120202019 20232022
Unrecognized tax benefits - January 1Unrecognized tax benefits - January 1$1,610 $1,547 $1,749 
Additions based on current year tax positions— — 
Additions based on tax positions related to prior yearsAdditions based on tax positions related to prior years543 89 227 
Reductions based on tax positions related to prior years00(415)
Settlements— — — 
Additions based on tax positions related to prior years
Additions based on tax positions related to prior years
Disposition of uncertain tax positions of discontinued operations
Disposition of uncertain tax positions of discontinued operations
Disposition of uncertain tax positions of discontinued operations
Reductions resulting from a lapse of the applicable statute of limitations
Reductions resulting from a lapse of the applicable statute of limitations
Reductions resulting from a lapse of the applicable statute of limitationsReductions resulting from a lapse of the applicable statute of limitations(868)(33)(14)
Unrecognized tax benefits - December 31Unrecognized tax benefits - December 31$1,285 $1,610 $1,547 
_____________
We have recorded the unrecognized tax benefits in other long-term liabilities in the consolidated balance sheets. As of December 31, 2021, 20202023 and 2019,2022, the total amount of accrued interest and penalties related to unrecognized tax benefits was $0.6 million, $0.4$0.8 million and $0.3$0.6 million, respectively. There werewas approximately $0.2 million $0.1 million and $(0.1)$0.0 million, respectively, of interest and penalties related to unrecognized tax benefits that arewas recorded in income tax expense for the periodsperiod ended December 31, 2021, 20202023 and 2019.2022.
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11. LONG-TERM DEBT
As of December 31, 20212023 and 2020,2022, our total long-term debt and finance lease obligations are summarized as follows (in thousands):
December 31,December 31,
202320232022
December 31,
20212020
ABL Facility$62,000 $9,000 
Term Loan214,191 213,809 
Subordinated Term Loan36,358 — 
2022 ABL Credit Facility
2022 ABL Credit Facility
2022 ABL Credit Facility
ME/RE Loans1
APSC Term Loan1
Uptiered Loan / Subordinated Term Loan1
Incremental Term Loan1
Total Total312,549 222,809 
Convertible Debt1
Convertible Debt1
87,662 84,534 
Finance lease obligations5,649 5,153 
Finance lease obligations2
Total debt and finance lease obligationsTotal debt and finance lease obligations405,860 312,496 
Current portion of long-term debt and finance lease obligationsCurrent portion of long-term debt and finance lease obligations(669)(337)
Total long-term debt and finance lease obligations, less current portionTotal long-term debt and finance lease obligations, less current portion$405,191 $312,159 
_________________
1        Comprised of principal amount outstanding, less unamortized discount and issuance costs. See Convertible Debt section below for additional information.

Future contractual maturities of long-term debt, excluding finance leases, are as follows (in thousands):
December 31 
2022$— 
202393,130 
202462,000 
2025— 
2026300,215 
Thereafter— 
Total$455,345 
2        For information on our finance lease obligations, see footnote 12.

Note 12 - Leases
.
ABL Facility
On December 18, 2020, we entered into an asset-based credit agreement (such agreement, as amended, restated, supplemented or otherwise modified from time to time, the “Credit Agreement”) led by Citibank, N.A. (“Citibank”), as agent, which provides for available borrowings up to $150 million (the “ABL Facility”). The ABL Facility matures and all outstanding amounts become due and payable on December 18, 2024. However, iffollowing table summarizes scheduled maturities of our Notes, which mature on August 1, 2023, have an aggregate principal amount of $10 million (updated from $50.0 million to $10.0 million as part of the Third Amendment to the Term Loan) or more outstanding 120 days prior to their maturity date (the “Trigger Date”), or if there are Notes in an aggregate principal amount of less than $10 million outstanding and we do not have sufficient availability of more than 20% under the ABL Facility on the Trigger Date, the ABL Facility will terminate on the Trigger Date. The ABL Facility includes a $50 million sublimit for letters of credit issuance and $35 million sublimit for swingline borrowings. Additionally, subject to certain conditions, including obtaining additional commitments, the ABL Facility may be increased by an amount not to exceed $50 million.
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On December 7, 2021, the Company entered into Amendment No. 2 (the “ABL Amendment No. 2”) to the Credit Agreement. ABL Amendment No. 2, among other things, (i) revises the applicable margin to 4.25% for LIBOR rate advances, (ii) provides that at all times beginning on the effective date of the ABL Amendment No. 2 and ending on the date Citibank shall have received and approved the borrowing base certificatedebt for the calendar month endingyears succeeding December 31, 2021, the borrowing base shall not exceed the lesser of (a) the borrowing base calculated as set forth in the borrowing base certificate for the calendar month ending December 31, 2021 and (b) $108,500,000, (iii) establishes an interest reserve account for certain payments due under the Term Loan2023 (in thousands):
December 31 
2024$4,267 
2025137,821 
2026125,290 
202750,000 
2028— 
Thereafter— 
Total$317,378 
2022 ABL Credit Agreement, (iv) provides that after giving effect to any borrowing and any disbursements to be made by the Company with the proceeds of such borrowing, within one business day of such borrowing, the Company and its U.S. subsidiaries may not have more than $5 million cash on hand, (v) provides for weekly variance testing to be delivered to Citibank, (vi) requires the Company to have used all of the proceeds borrowed under the Subordinated Term Loan Credit Agreement prior to borrowing under the Credit Agreement, and (vii) increases the amount of subordinated debt available to be incurred by the Company to account for (a) the additional $27.5 million borrowed under the Subordinated Term Loan Credit Agreement, (b) any additional amount borrowed under the Subordinated Term Loan Credit Agreement not to exceed $75 million in the aggregate, and (c) the payment of interest in the form of payment-in-kind interest with respect to the Initial Term Loans (as defined in the Subordinated Term Loan Credit Agreement).
Our obligations under the ABL Facility are guaranteed by certain of our direct and indirect subsidiaries, as set forth in the ABL Facility agreement. The ABL Facility is secured on a first priority basis by, among other things, our accounts receivable, deposit accounts, securities accounts and inventory, including those of our direct and indirect subsidiary guarantors, and on a second priority basis by substantially all other assets of our direct and indirect subsidiary guarantors. Borrowing availability under the ABL Facility is based on a percentage of the value of accounts receivable and inventory, reduced for certain reserves.
Borrowings under the ABL Facility bear interest through maturity at a variable rate based upon, at our option, an annual rate of either a base rate (“Base Rate”) or a LIBOR rate, plus an applicable margin. The Base Rate is defined as a fluctuating interest rate equal to the greatest of (i) the federal funds rate plus 0.50%, (ii) Citibank’s prime rate, and (iii) the one-month LIBOR rate plus 1.00%. The applicable margin for LIBOR borrowings is 4.25% and for Base Rate borrowings is 3.25%. The all-in Base Rate floor is 1.75% and for LIBOR rate borrowings, the LIBOR rate, exclusive of spread, has a 0.75% LIBOR rate floor. Interest is payable either (i) monthly for Base Rate borrowings or (ii) the last day of the interest period for LIBOR rate borrowings, as set forth in the ABL Facility agreement. The fee for undrawn amounts ranges from 0.375% to 0.5%, depending on usage and is due quarterly.
The ABL Facility contains customary conditions to borrowings, events of default and covenants, including, but not limited to, covenants that restrict our ability to sell assets, makes changes to the nature of our business, engage in mergers and acquisitions, incur, assume or permit to exist additional indebtedness and guarantees, create or permit to exist liens, pay dividends, issue equity instruments, make distribution or redeem or repurchase capital stock. In the event that our excess availability is less than the greater of (i) $15.0 million and (ii) 10.00% of the lesser of (1) the current borrowing base and (2) the commitments under the ABL Facility then in effect, a consolidated fixed charge coverage ratio of at least 1.00 to 1.00 must be maintained. Upon the occurrence of certain events of default, an additional 2.0% interest maybe required on the outstanding loans under the ABL Facility.
At December 31, 2021, we had $65.3 million of cash on hand, of which, $4.1 million was restricted for interest due on the Term Loan and about $4.0 million of cash is located in countries where currency restrictions exist. We had approximately $4.2 million of available borrowing capacity under the ABL Facility. Direct and incremental costs associated with the issuance of the ABL Facility were approximately $4.8 million and were capitalized as debt issuance costs. These costs are being amortized on a straight-line basis over the term of the ABL Facility.
On February 11, 2022, we entered into a credit agreement, with the lender parties thereto, and Eclipse Business Capital, LLC, a Delaware limited liability company, as agent, (the “ABL Agent”) (such agreement, as amended by Amendment No. 1 dated as of May 6, 2022, Amendment No. 2 dated as of November 1, 2022, Amendment No.3 dated June 16, 2023, and Amendment No.4 dated March 6, 2024, and as further amended from time to time, the “2022 ABL Credit Agreement.Agreement”). Available funding commitments to us under the 2022 ABL Credit Agreement, subject to certain conditions, include the Revolving Credit Loansa revolving credit line in an amount of up to $130.0 million to be provided by certain affiliates of the ABL Agent (the “Revolving Credit Loans”), with a $35.0 million sublimit for swingline borrowings, and a $26.0 million sublimit for issuances of letters of credit, and an incremental Delayed Draw Term Loansdelayed draw term loan of up to $35.0 million to be(the “Delayed Draw Term Loan”) provided by Corre. TheCorre Partners Management, LLC and certain of its affiliates (collectively, the “2022 ABL Credit Facility matures and all outstanding amounts become due and payable on February 11, 2025, however, the ABL Credit Facility is subject to the Trigger Date as noted above.Facility”). The proceeds offrom the loans under the2022 ABL Credit Facility were used to, among other things, pay off and terminate the amounts owed under the Credit Agreement, which was repaid and terminated in full2020 ABL Facility (asset-based credit agreement with Citibank, N.A. for available borrowings up to $150.0 million entered on February 11, 2022.December 18, 2020).
Our obligations under the 2022 ABL Credit Agreement are guaranteed by certain of our direct and indirect subsidiaries (other than certain excluded subsidiaries) (thereferenced below as the “ABL Guarantors” and, together with the Company, the “ABL Loan Parties”).Parties.” Our obligations under the 2022 ABL Credit Facility are secured on a first priority basis by, among other things, accounts receivable, deposit accounts, securities accounts and inventory of the ABL Loan Parties (collectively, the “ABL Priority Collateral”) and are secured on a secondlower priority basis by substantially all of the other assets of the ABL Loan Parties.Parties, subject to the terms of the Intercreditor Agreement (as defined below). Availability under the revolving credit line under ABL Credit Facility is based on thea percentage of the value of qualifying accounts receivable and inventory, as reduced by certain reserves.
The terms of the 2022 ABL Credit Facility are described in the table below (dollar amounts are presented in thousands):
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Revolving Credit Loans under the ABL Credit Facility bear interest through maturity at a variable rate based upon an annual rate of a LIBOR Rate (or a Base Rate (as defined below) if the LIBOR Rate is unavailable for any reason), plus an applicable margin (“LIBOR Rate Loan” and “Base Rate Loan”, respectively). The “Base Rate” is defined as a fluctuating interest rate equal to the greatest of (1) the federal funds rate plus 0.50%, (2) Wells Fargo Bank, National Association’s prime rate, and (3) the one-month LIBOR Rate.


Revolving Credit LoansDelayed Draw Term Loan
Original maturity date2/11/20252/11/2025
Amended maturity date8/11/20258/11/2025
Original stated interest rateLIBOR + applicable margin (base + applicable margin)LIBOR+10% (Base+9%)
Amended interest rateSOFR + applicable margin (base + applicable margin)SOFR + 10% (Base + 9%)
Actual interest rate:
12/31/202310.11%15.46%
12/31/20228.77%14.12%
Interest paymentsmonthlymonthly
Cash paid for interest
12/31/2023$6,984$5,317
12/31/2022$5,388$2,847
Unamortized balance of deferred financing cost
12/31/2023$267$—
12/31/2022$2,312$798
Available amount at 12/31/2023$21,271$—
The “applicable margin” in the table above is defined as a rate of 3.15%, 3.40% or 3.65% for Base Rate Loans with a 2.00% Base Ratebase rate floor and a rate of 4.15%, 4.40% or 4.65% for LIBOR RateAdjusted Term SOFR Loans with a 1.00% LIBORSOFR floor, in each case depending on the amount of EBITDA (as defined in ABL Amendment No. 3 to the 2022 ABL Credit Agreement) as of the most recent measurement period as reported in a monthly compliance certificate. The Delayed Draw Term Loans shall bear interest through maturity at aBase rate of theis used when SOFR (or LIBOR Rate plus 10.0%, with a 1.00% LIBOR floor.previously) is not available. The fee for undrawn revolving amounts is 0.50% and the fee for undrawn Delayed Draw Term Loan amounts is 3.00%. Interest under the ABL Credit Facility is payable monthly. The Company will also be required to pay customary letter of credit fees, as necessary. The Company
We may make voluntary prepayments of the loans under the 2022 ABL Credit Facility from time to time, subject, in the case of the Delayed Draw Term Loans,Loan, to certain conditions. Mandatory prepayments are also required in certain circumstances, including with respect to the Delayed Draw Term Loan, if the ratio of aggregate value of the collateral under the 2022 ABL Credit Facility to the sum of the delayed draw term loansDelayed Draw Term Loan plus revolving facility usage outstanding is less than 130%. In addition, mandatory prepayments are required for the Delayed Draw Term Loan, equal to 100% of all net cash proceeds attributable to certain European collateral realized in connection with the assets disposition.
Amounts repaid under the Revolving Credit Loans may be re-borrowed, subject to compliance with the borrowing base and the other conditions set forth in the 2022 ABL Credit Agreement, subject, in the case ofAgreement. Amounts repaid under the Delayed Draw Term Loan s to a maximum of 4 such borrowings in any 12-month period.cannot be re-borrowed. Certain permanent repayments of the 2022 ABL Credit Facility loans are subject to the payment of a premium of 2.00% during the first year of the facility, 1.00% during the second year of the facility,from June 16, 2023 until August 11, 2024, and 0.50% in the last year of the facility.after August 11, 2024 until August 11, 2025. The 2022 ABL Credit Agreement contains customary conditions to borrowings and covenants, including covenants that restrict our ability to sell assets, make changes to the nature of our business, engage in mergers or acquisitions, incur, assume or permit to exist additional indebtedness and guarantees, create or permit to exist liens, pay dividends, issue equity instruments, make distributions or redeem or repurchase capital stock or make other investments, engage in transactions with affiliates and make payments in respect of certain debt. The 2022 ABL Credit Agreement following the execution of Amendment No. 3 also requires that we will not exceed $20.0$15.0 million in unfinanced capital expenditures in any calendar year;CapEx Test Period (as defined therein); provided that this requirement will not applywe shall be permitted to make up to $25.0 million in unfinanced capital expenditures in any CapEx Test Period (as defined therein) if we maintain a nettotal leverage ratio of less than or equal to 4.002.00 to 1.00 ason a pro forma basis immediately after giving effect to each such unfinanced capital expenditure in excess of the end of the second and fourth fiscal quarter of each calendar year.capital expenditure limit. In addition, the 2022 ABL Credit Agreement includes customary events of default, the occurrence of which may require that we pay an additional 2.0% interest on the outstanding loans under the 2022 ABL Credit Agreement.Facility and that the debt becomes payable immediately. As of December 31, 2023, we are in compliance with the covenants.
Atlantic ParkDirect and incremental costs associated with the issuance of the 2022 ABL Credit Facility were approximately $8.4 million and were capitalized as deferred financing costs. These costs were fully amortized as of June 16, 2023 due to the Maturity Reserve Trigger Date provision that was previously applicable. We incurred an additional $0.4 million of financing cost related to the existing ABL Credit Facility in connection with the ABL Amendment No. 3. These costs were capitalized and amortized on a straight-line basis over the amended term of the 2022 ABL Credit Facility.
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As of December 31, 2023, we had $78.4 million outstanding under the Revolving Credit Loans and $35.0 million outstanding under the Delayed Draw Term Loans. There were $10.2 million in outstanding letters of credit secured by these instruments, which are off-balance sheet.
ME/RE Loans
The ABL Amendment No. 3, in addition to making certain other changes to the 2022 ABL Credit Facility, provided us with $27.4 million of new term loans (the “ME/RE Loans”). Our obligations in respect of the ME/RE Loans are guaranteed by certain direct and indirect material subsidiaries of the Company (the “ABL Guarantors” and, together with the Company, the “ABL Loan Parties”). The ME/RE Loans under the 2022 ABL Credit Agreement are secured on a first priority basis by, among other things, certain real estate and machinery and equipment (the “Specified ME/RE Collateral”) and are secured on a lower priority basis by substantially all of the other assets of the ABL Loan Parties. The ME/RE Loans were drawn in full on June 16, 2023 and were used to pay off the amounts owed under the existing APSC Term Loan, discussed below.
The terms of ME/RE Loans are described in the table below (dollar amounts are presented in thousands):
Original maturity date8/11/2025
Original stated interest rateSOFR + 5.75% + 0.11% credit spread adjustment
Principal payments$237 monthly
Effective interest rate
12/31/20231
17.40%
12/31/2022N/A
Actual interest rate
12/31/202311.21%
12/31/2022N/A
Interest paymentsmonthly
Cash paid for interest
12/31/2023$1,384
12/31/2022N/A
Balances at 12/31/2023
Principal balance$25,823
Unamortized balance of debt issuance cost$(1,762)
Net carrying balance$24,061
Available amount at 12/31/2023$—
_________________
1 The effective interest rate as of December 31, 2023, consisted of a 11.21% variable interest rate paid in cash and an additional 6.19% due to amortization of the related debt issuance costs.
We may make voluntary prepayments of the ME/RE Loans from time to time. Mandatory prepayments are required in certain instances when sales of assets are completed that are related to the Specified ME/RE Collateral, and with annual excess cash flow (as defined in the 2022 ABL Credit Agreement), subject to certain prepayment premiums (subject to certain exceptions), plus accrued and unpaid interest. The remaining unpaid principal balance of the ME/RE loans at maturity will be $21.3 million. The ME/RE Loans are governed by the 2022 ABL Credit Agreement and the same restrictive covenants described above under 2022 ABL Credit Facility apply.
Direct and incremental costs associated with the issuance of the ME/RE Loans in connection with ABL Amendment No. 3 were approximately $2.2 million and were deferred and presented as a direct deduction from the carrying amount of the related debt and are amortized over the term of the ME/RE Loans.
APSC Term Loan
On December 18, 2020,June 16, 2023, we alsoused the proceeds from the ME/RE Loans and borrowings under the 2022 ABL Credit Facility to repay the total outstanding APSC Term Loan (defined below) balance of $35.5 million plus the applicable prepayment premium, resulting in a loss on debt extinguishment of $1.6 million.
In the previous years, we entered into that certain Term Loan Credit Agreement, (the “Termdated December 18, 2020, (as amended, the “APSC Term Loan Credit Agreement”) with Atlantic Park Strategic Capital Fund, L.P., as agent (“APSC”), pursuant to which we borrowed a $250.0 million term loan (the “Term“APSC Term Loan”). The Term Loan was issued with a 3% original issuance discount (“OID”), such that total proceeds received were $242.5 million. The Term Loan matures, and all outstanding amounts become due and payable on December 18, 2026. However, certain conditions could result in an earlier maturity, including if the Notes have an aggregate principal amount outstanding of $10 million or more on the Trigger Date, in which case the Term Loan will terminate on the Trigger Date. As set forth in the Term Loan Credit Agreement, the Term Loan is secured by substantially all assets, other than those secured on a first lien basis by the ABL Facility, and we may increase the Term Loan by an amount not to exceed $100 million.
The Term Loan bears an interest through maturity at a variable rate based upon, at our option, an annual rate of either a Base rate or a LIBOR rate, plus an applicable margin. The Base rate is defined as a fluctuating interest rate equal to the greatest of (i) the federal funds rate plus 0.50%, (ii), the prime rate as specified in the Term Loan Credit Agreement, and (iii) one-month LIBOR rate plus 1.00%. The applicable margin is defined as a rate of 6.50% for Base rate borrowings with a 2.00% Base rate floor and 7.50% for LIBOR rate borrowings with a 1.00% LIBOR rate floor. Interest is payable either (i) monthly for Base rate borrowings or (ii) the last day of the interest period for LIBOR rate borrowings, as set forth in the Term Loan Credit Agreement. The loans under the Term Loan were issued with an original issue discount of 3.00%, and are, in whole or in part, prepayable any time and from time to time, at a prepayment premium (including a make whole during the first two years) specified in the Term Loan Credit Agreement (subject to certain exceptions), plus accrued and unpaid interest. The effective interest rate on the Term Loan at December 31, 2021 was 20.90%.
The terms of APSC Term Loan contains customary payment penalties, events of default and covenants, including but not limited to, covenants that restrict our ability to sell assets, make changes toare described in the nature of our business, engagetable below (dollar amounts are presented in mergers or acquisitions, incur additional indebtedness and guarantees, pay dividends, issue equity instruments and make distributions or redeem or repurchase capital stock.
On October 19, 2021, we entered into Amendment No. 1 (the “First Amendment”) to the Term Loan Credit Agreement with the financial institutions party thereto from time to time (the “Lenders”) and APSC, as agent. The First Amendment, among other things, (i) deferred an October 19, 2021 interest payment until October 29, 2021; (ii) required that the Company use commercially reasonable efforts to appoint an additional independent director to our Board of Directors who is acceptablethousands):
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Original maturity date12/18/2026
Original stated interest ratevariable
Effective interest rate1
06/16/2023 (date of extinguishment)38.61%
12/31/202237.99%
Actual interest rate:
06/16/2023 (date of extinguishment)12.63%
12/31/202211.73%
Interest paymentsQuarterly
Cash paid for interest
YTD 12/31/2023$2,861
YTD 12/31/2022$17,466
PIK interest added to principal
YTD 12/31/2023$—
YTD 12/31/2022$6,627
Balances at 12/31/2022
Principal balance$35,510
Unamortized balance of debt issuance cost$(3,948)
Net carrying balance$31,562
1 The effective interest rate as of June 16, 2023, consisted of a 12.63% variable interest rate paid in cash and an additional 25.98% due to the agent; (iii) providedacceleration of amortization of the Lenders withrelated debt issuance costs. The effective interest rate as of December 31, 2022, consisted of a 11.73% variable interest rate paid in cash and an additional information rights;26.26% due to the acceleration of amortization of the related debt issuance costs.
Amended and (iv) tightened certain negative covenants included in theRestated Term Loan Credit Agreement until the deferred interest is made current.
On October 29, 2021, we entered into Amendment No. 2 (the “Second Amendment”) to the Term- Uptiered Loan Credit Agreement with the Lenders and ASPC, as agent. The Second Amendment, among other things, (i) further deferred an October 29, 2021 interest payment until November 15, 2021; (ii) contained certain milestones; (iii) provided the Lenders with a ten-day right of first refusal regarding any refinancing of the Company’s obligations under the ABL Facility; (iv) obligated the Company to establish, pursuant to a charter to be adopted by the our Board of Directors and reasonably acceptable to the Agent, a special committee that shall have exclusive responsibility and authority to make recommendations to our Board of Directors regarding certain transactions; and (v) provided that the Company will not permit a covenant trigger event under the ABL Facility to occur.
On November 8, 2021, we entered into Amendment No.3 (the “Third Amendment”) to the Term Loan Credit Agreement. The Third Amendment, among other things, (i) waived certain covenants until September 30, 2022 and modifies covenants thereafter to provide us with more flexibility and (ii) required us to seek shareholder approval (or an exception therefrom) to issue additional warrants to APSC, providing for the purchase of an aggregate of 1,417,051 shares of our common stock (the “APSC Warrants”), and to amend the warrants issued in December 2020 to APSC to purchase up to 3,582,949 shares of our common stock, which was initially exercisable at the holder’s option at any time, in whole or in part, until June 14, 2028, at an exercise price of $7.75 per share (the “Existing Warrant”), to provide for, an exercise price of $1.50 per share. The Third Amendment also reduced the amount of principal outstanding on the Notes on the Trigger Date from $50 million to $10 million.
On December 2, 2021, and December 7, 2021, respectively, we entered into Amendment No. 4 (the “Fourth Amendment”) to the Term Loan Credit Agreement and Amendment No. 5 (the “Fifth Amendment”) to the Term Loan Credit Agreement, respectively. The Fourth Amendment extended the date upon which the Company must issue the APSC Warrants to December 7, 2021, and the Fifth Amendment extended the date upon which the Company must issue the APSC Warrants to December 8, 2021. The business purpose of these amendments was to further extend the Company’s liquidity runway while asset based lending field audit exams were completed in connection with the refinancing transactions completed on February 11, 2022.
On February 11, 2022, we entered into Amendment No. 6 (the “Sixth Amendment”) to the Term Loan Credit Agreement. The Sixth Amendment, among other things and subject to the terms thereof, (i) permits the entry into the ABL Credit Agreement, (ii) permits certain interest payments due under the Term Loan Credit Agreement to be paid in kind, (iii) permits certain asset sales and requires certain related mandatory prepayments, subject to an applicable prepayment premium, and (iv) amends the financial covenants, such that the maximum net leverage ratio of 7.00 to 1.00 will not be tested until the fiscal quarter ending March 31, 2023, and the Company is not permitted to exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided, that this unfinanced capital expenditures requirement will not apply if the Company maintains a net leverage ratio of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year.
/ Subordinated Term Loan Credit Agreementand Incremental Term Loan
On November 9, 2021, we entered into a credit agreement (the(as amended by Amendment No. 1 dated as of November 30, 2021, Amendment No. 2 dated as of December 6, 2021, Amendment No. 3 dated as of December 7, 2021, Amendment No. 4 dated as of December 8, 2021, Amendment No. 5 dated as of February 11, 2022, Amendment No. 6 dated as of May 6, 2022, Amendment No. 7 dated as of June 28, 2022, Amendment No. 8 dated as of October 4, 2022, Amendment No. 9 dated as of November 1, 2022, Amendment No. 10 dated as of November 4, 2022, Amendment No. 11 dated as of November 21, 2022 and Amendment No. 12 dated as of March 29, 2023, the “Subordinated Term Loan Credit Agreement”) with Corre Credit Fund, LLC (“Corre Fund”),Cantor Fitzgerald Securities, as agent, and the lenders party thereto providing for an unsecured $50.0approximately $123.1 million delayed draw subordinated term loan facility (the “Subordinated Term Loan”).facility. Pursuant to the Subordinated Term Loan Credit Agreement, we borrowed $22.5 million on November 9, 2021, and an additional $27.5 million on December 8, 2021. The Subordinated Term Loan matures, and allOn October 4, 2022, an additional approximately $57.0 million was added to the outstanding amounts become due and payable, on the earlier of December 31, 2026 and the date that is two weeks later than the maturity or full repayment of the Term Loan. The stated interest rate on the Subordinated Term Loan is 12%.
Underprincipal amount under the Subordinated Term Loan Credit Agreement in exchange for an equivalent amount of the Company’s senior unsecured 5.00% Convertible Senior Notes due 2023 (the “Notes”) held by Corre.
On June 16, 2023, we are required to,entered into an amendment and restatement of that certain subordinated term loan credit agreement dated as of November 9, 2021 (such agreement, as amended and restated, and as further amended by Amendment No.1 dated March 6, 2024, the “A&R Term Loan Credit Agreement”) among other things, (i)the Company, as borrower, the guarantors party thereto, the lenders from time-to-time party thereto and Cantor Fitzgerald Securities, as agent (the “A&R Term Loan Agent”). Additional funding commitments under the A&R Term Loan Credit Agreement, subject to certain conditions, issueincluded a $57.5 million senior secured first lien term loan (the “Incremental Term Loan”) provided by Corre and certain of its affiliates, consisting of a $37.5 million term loan tranche and a $20.0 million delayed draw tranche. Amounts outstanding under the lenders Corre Warrants (describedexisting subordinated term loan credit agreement (the “Uptiered Loan”) have become senior secured obligations of the Company and the A&R Term Loan Guarantors (as defined below), (ii) amend our charter, bylaws, and all other necessary corporate governance documents to reduceare secured on a pari passu basis with the sizeIncremental Term Loan, on the terms described below.
On July 31, 2023, $42.5 million, made up of our Board$37.5 million of Directors to 7 directors, onethe term loan tranche and $5.0 million of whom will include our Chief Executive Officer, and (iii) reconstitute our Boardthe delayed draw tranche, of Directors. The Subordinatedthe $57.5 million Incremental Term Loan under the A&R Term Loan Credit Agreement also contains other customary prepayment provisions, eventswas drawn down and the proceeds thereof were used to repay the Notes that matured on August 1, 2023. We borrowed an additional $5.0 million on October 6, 2023. The remaining availability of default and covenants.
On November 30, 2021, we entered into Amendment No. 1 (the “Corre Amendment 1”)the delayed draw tranche of $10.0 million will be used, subject to the Subordinated Term Loan Credit Agreement. The Corre Amendment 1 (i) extended the payment datecertain maximum liquidity conditions, for interest in the form of payment-in-kind interest (“PIK Interest”)with respect to the Initial Term Loans (as defined in the Subordinated Term Loan Credit Agreement), , (ii) extended the date upon which the Company must deliver a fully executed ABL Consent (as defined in the Subordinated Term Loan Credit Agreement) to, in each case, 11:59 P.M. on December 6, 2021 and (iii) extended the date upon which we must issue the Corre Warrants to 11:59 P.M. on December 7, 2021.working capital purposes.
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On December 6, 2021, we entered into Amendment No. 2 (the “Corre Amendment 2”) to


The Company’s obligations under the SubordinatedA&R Term Loan Credit Agreement.Agreement are guaranteed by certain direct and indirect material subsidiaries of the Company (the “A&R Term Loan Guarantors” and, together with the Company, the “A&R Term Loan Parties”). The Corre Amendment 2 (i) extendedobligations of the payment dateA&R Term Loan Parties are secured on a second or lower priority basis by the ABL Priority Collateral and the Specified ME/RE Collateral, and on a first priority basis by substantially all of the other assets of the A&R Term Loan Parties, subject to the terms of an intercreditor agreement (the “Intercreditor Agreement”) between the A&R Term Loan Agent, the ABL Agent and the A&R Term Loan Parties, that sets forth the priorities in respect of the form of PIK Interestcollateral and certain related agreements with respect tothereto.
We may make voluntary prepayments of the Initial Term Loans, and (ii) extendedloans under the date upon which we must deliver a fully executed ABL Consent to, in each case, 11:59 P.M. on December 7, 2021.
On December 7, 2021, we entered into Amendment No. 3 (the “Corre Amendment 3”) to the SubordinatedA&R Term Loan Credit Agreement. The Corre Amendment 3, among other things, (i) extended the payment date for interestAgreement from time to time, and we are required in the formcertain instances related to change of PIK Interestcontrol, asset sales, equity issuances, non-permitted debt issuances and with respect to the Initial Term Loans, (ii) extended the date upon which we must deliver a fully executed ABL Consent and (iii) extended the date upon which we must issue the Corre Warrants to, in each case, 11:59 P.M. on December 8, 2021.
The business purpose of the Corre Amendments was to further extend the liquidity runway of the Company and support ongoing negotiations of the financing transactions completed on February 11, 2022.
On December 8, 2021, we entered into Amendment No. 4 (the “Corre Amendment 4”) to the Subordinated Term Loan Credit Agreement. The Corre Amendment 4 appointed Cantor Fitzgerald Securities as successor Agent.
In connection with the transactions contemplated by the ABL Credit Agreement on February 11, 2022, Corre, agreed to provide the Company with the Incremental Financing, totaling approximately $55.0 million, consisting of (i) $35.0 million Delayed Draw Term Loans under the ABL Credit Facility; (ii) $10.0 million from Corre in the form of the February 2022 Delayed Draw Term Loanannual excess cash flow (as defined in the SubordinatedA&R Term Loan Credit Agreement) on a pari passu basis with, to make mandatory prepayments of the existing loans issued pursuant tounder the Subordinated Term Loan Credit Agreement; and (iii) $10.0 million through an issuance the PIPE Shares to the Corre Holders at a price of $0.84 per share.
On February 11, 2022, we entered into Amendment No. 5 (the “Corre Amendment 5”) to the SubordinatedA&R Term Loan Credit Agreement, with the lenders from time to time party thereto (including Corre), and Cantor Fitzgerald Securities, as agent. The Corre Amendment 5, among other things, (i) provides for an additional commitment of $10.0 million in subordinated delayed draw term loans to be available for borrowing by the Company until July 1, 2022, (ii) permits the entry into the ABL Credit Facility, (iii) permits certain asset sales and requires certain related mandatory prepayments, subject to an applicablecertain prepayment premium,premiums as specified in the A&R Term Loan Credit Agreement (subject to certain exceptions), plus accrued and (iv) amends theunpaid interest.
The A&R Term Loan Credit Agreement contains certain customary conditions to borrowings, events of default and affirmative, negative, and financial covenants such that the maximum net leverage ratio of 7.00 to 1.00 will not be tested until the fiscal quarter ending March 31, 2023, and the Company is not permitted to exceed $20.0 million in unfinanced capital expenditures in any calendar year; provided, that this unfinanced capital expenditures requirement will not apply if the Company maintains(including a net leverage ratio and maximum annual capital expenditures covenant, all as described in the A&R Term Loan Credit Agreement). As of less than or equal to 4.00 to 1.00 as of the end of the second and fourth fiscal quarter of each calendar year.
Our ability to maintainDecember 31, 2023, we were in compliance with the financial covenants contained incovenants.
Further, the ABLA&R Term Loan Credit Agreement includes certain customary events of default, the occurrence of which may require an additional 2.00% interest on the outstanding loans and other obligations under the A&R Term Loan Credit Agreement and the debt may become payable immediately.
The terms of Uptiered Loan / Subordinated Term Loan Credit Agreement is dependent upon our future operating performance and future financial condition, both of which are subject to various risks and uncertainties. The effects of the COVID-19 pandemic and the resulting economic repercussions could have a significant adverse effect on our financial position and business condition, as well as our clients and suppliers. Additionally, these events may, among other factors, impact our ability to generate cash flows from operations, access the capital markets on acceptable terms or at all, and affect our future need or ability to borrow under our ABL Credit Facility. In addition to our current sources of funding our business, the effects of such events may impact our liquidity or our need to revise our allocation or sources of capital, implement further cost reduction measures and/or change our business strategy. Although the COVID-19 pandemic and resulting economic repercussions could have a broad range of effects on our liquidity sources, the effects will depend on future developments and cannot be predicted at this time.
In order to secure our casualty insurance programs, we are required to post letters of credit generally issued by a bank as collateral. A letter of credit commits the issuer to remit specified amounts to the holder, if the holder demonstrates that we failed to meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of credit totaling $23.5 million at December 31, 2021 and $19.5 million at December 31, 2020. Outstanding letters of credit reduced amounts available under our ABL Facility and are considered as having been funded for purposes of calculating our financial covenants.
Warrants
On December 18, 2020, in connection with the execution of theIncremental Term Loan we issued to APSCare described in the Existing Warrant.table below (dollar amounts are presented in thousands):
In connection with execution of the Subordinated Term Loan Credit Agreement and Third Amendment, on November 9, 2021, we entered into an Amended and Restated Common Stock Purchase Warrant (the “A&R Warrant”) with APSC Holdco II, L.P. (“APSC Holdco”) pursuant to which the Existing Warrant was amended and restated to provide for the purchase of up
Uptiered Loan / Subordinated Term Loan Incremental Term Loan
Maturity date12/31/2027 (12/31/2026 if outstanding balance is greater than $50 million)12/31/2026
Stated interest rate 12% PIK through 12/31/2023, then cash and PIK split as described below12% paid in cash
Principal paymentsat maturity$356 quarterly
Effective interest rate
12/31/2023
12.86%1
22.96%2
12/31/2022
29.23%1
N/A
Interest paymentscash quarterly/PIK monthly quarterly
Cash paid for interest
12/31/2023$—$898
12/31/2022$—N/A
PIK interest added to principal
12/31/2023$14,644$8
12/31/2022$7,359N/A
Balances at 12/31/2023
Principal balance 3
$130,088$48,052
Unamortized balance of debt issuance cost$(651)$(9,294)
Net carrying balance$129,436$38,758
Balances at 12/31/2022
Principal balance3
$115,443N/A
Unamortized balance of debt issuance cost$(7,538)N/A
Net carrying balance$107,905N/A
Available amount at 12/31/2023$—$10,000
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___________
1 The effective interest rate on the Uptiered Loan/Subordinated Term Loan as of December 31, 2023, consisted of a 12.00% stated interest rate paid in PIK and an additional 0.86% due to 4,082,949 shares of Company common stock (which includes 500,000the amortization of the sharesrelated debt issuance costs. The effective interest rate on the Uptiered Loan/Subordinated Term Loan as of common stock issuable pursuantDecember 31, 2022 consisted of a 12.00% stated interest rate paid in PIK and an additional 17.23% due to the APSC Warrant) and to reduce the exercise price to $1.50 per share.
In connection with executionacceleration of the amortization of the related debt issuance costs.
2 The effective interest rate on the Incremental Term Loan as of December 31, 2023, consisted of a 12.00% stated interest rate paid in cash and an additional 10.96% due to the amortization of the related debt issuance costs.
3 The principal balance of the Uptiered Loan / Subordinated Term Loan is made up of $22.5 million drawn on November 9, 2021, $27.5 million drawn on December 8, 2021, and $57.0 million added as part of the exchange agreement on October 4, 2022. In addition, the principal balance includes PIK interest recorded of $22.2 million and $7.4 million as of December 31, 2023 and December 31, 2022 respectively, and PIK fees of $0.9 million.
The Uptiered Loan under the A&R Term Loan Credit Agreement bears interest at an annual rate of 12.00%, PIK from June 16, 2023 through December 31, 2023, and thereafter a split between cash and PIK, with the cash portion ranging from 2.50% per annum to 12.00% per annum, and the amendmentsPIK portion ranging from 9.50% per annum to 0.00% per annum, depending on the Company’s Net Leverage Ratio (as defined in the A&R Term Loan Credit Agreement). In addition, if certain minimum liquidity thresholds set forth in the A&R Term Loan Credit Agreement are not met for an applicable interest payment date, all interest in respect of the Uptiered Loan payable on December 8, 2021 we entered intosuch interest payment date will be PIK, irrespective of the Second Amended and Restated Common Stock Purchase Warrant No. 1 (the “Second A&R Warrant”) with APSC Holdco, pursuantNet Leverage Ratio at such time.
In addition, if certain conditions related to whichrepayments in respect of the Incremental Term Loan are not met, certain additional quarterly fees (not to exceed 4 such fees) plus a 150 basis point increase to the applicable interest rate will be payable to the lenders under the A&R Warrant was amendedTerm Loan Credit Agreement in cash or common stock of the Company, at the Company’s option.
Direct and restated to provideincremental costs associated with the issuance of the Incremental Term Loan in connection with the A&R Term Loan Credit Agreement were approximately $10.1 million and were deferred and presented as a direct deduction from the carrying amount of the related debt and are amortized over the term of the Incremental Term Loan.
Warrants
As of December 31, 2023 and December 31, 2022, APSC Holdco II, L.P. held 500,000 warrants and certain Corre holders collectively held 500,000 warrants in each case providing for the purchase of up to 5,000,000 sharesone share of ourthe Company’s common stock (including 4,082,949 shares of Common Stock issuable pursuant to the A&R Warrant) exercisable at the holder’s option at any time, in whole or in part, until December 8, 2028,per warrant at an exercise price of $1.50 per share, and (ii) entered into the Common Stock Purchase Warrants (together with the Second A&R Warrant, the “Warrants”) with each of Corre Opportunities Qualified Master Fund, LP, Corre Horizon Fund, LP and Corre Horizon Fund II, LP providing for the purchase of an aggregate of 5,000,000 shares of our common stock, exercisable at such holder’s option at any time, in whole or in part, until$15.00. The warrants will expire on December 8, 2028, at an exercise price of $1.50 per share.2028. See table below for further details.
OriginalAfter 1 for 10 Reverse Stock Split (Effective date December 22, 2022)
HolderDateNumber of sharesExercise priceExpiration dateNumber of sharesExercise priceExpiration date
APSC Holdco II, LP
Original12/18/20203,582,949$7.75 6/14/2028
Amended11/9/2021500,000$1.50 6/14/2028
Amended12/8/2021917,051$1.50 12/8/2028
Total APSC5,000,000$1.50 12/8/2028500,000$15.00 12/8/2028
Corre12/8/20215,000,000$1.50 12/8/2028500,000$15.00 12/8/2028
Total warrants10,000,0001,000,000
The exercise price and the number of shares of our common stock issuable on exercise of the Warrantswarrants are subject to certain antidilution adjustments, including for stock dividends, stock splits, reclassifications, noncash distributions, cash dividends, certain equity issuances and business combination transactions.
In connection with the Subscriptiontransactions contemplated by the 2022 ABL Credit Agreement, discussed below, on February 11, 2022 we entered into a common stock subscription agreement with the Corre holders, pursuant to which we issued and sold the common stock to the Corre holders. The Company, the Corre Holdersholders and APSC Holdco entered into those certain Team, Inc. Waivers of Anti-Dilution Adjustments and Cash Transaction Exercise (collectively, the “Warrant Waivers”) with respect to each of the Warrants. Pursuant to the Warrant Waivers, the Corre Holders and APSC Holdco agreed, with respect to such holders’ Warrant, subject to certain terms and conditions set forth therein (and for only so long as the applicable provisions remain in effect), among other things, (i) to irrevocably waive certain anti-dilution adjustments set forth in such Warrant in connection with the Proposed Equity Financing (as defined in the Warrant Waivers); (ii) to not exercise such Warrant, in whole or in part, if the Company determines that such exercise will cause an ownership change within the meaning of Section 382 of the Internal Revenue Code of 1986, as amended (assuming, among other things, that the ownership change threshold is 47% rather than 50%); and (iii) to only exercise such Warrant in a “cashless” or “net-issue” exercise.
Subscription Agreement
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In connection with the Incremental Financing and Equity Issuance, on February 11, 2022, we entered into a common stock subscription agreement (the “Subscription Agreement”) with the Corre Holders, pursuant to which the Company issued and sold the PIPE Shares to the Corre Holders on February 11, 2022.
Pursuant to the Subscription Agreement, subject to certain exceptions, eachTable of the Corre Holders has agreed not to sell its portion of the PIPE Shares until the earliest to occur of (i) the date that is 180 days from the date of the Subscription Agreement, and (ii) such date on which the Company completes a liquidation, merger, stock exchange, reorganization or other similar transaction that results in all of the Company’s stockholders having the right to exchange their shares of Common Stock for cash, securities or other property, without consent of the Company.Content
Pursuant to and subject to the terms and conditions of the Subscription Agreement, our Board of Directors is required to create a vacancy for 1 qualified nominee of the Corre Holders to the Board, who shall be designated by the Corre Holders and qualify as an independent director (a “Board Nominee”), and the Board is required to appoint such initial Board Nominee as a Class II director within seven business days of the date of the Subscription Agreement. For so long as the Corre Holders and their affiliates collectively beneficially own at least 10% of the outstanding shares of our common stock , pursuant to and subject to the terms and conditions of the Subscription Agreement, we will nominate the initial Board Nominee, or a successor Board Nominee chosen by the Corre Holders, for re-election as a Class II director at the first annual meeting of the Company’s stockholders to be held after the Equity Issuance and at the end of each subsequent term of such Board Nominee. If at any time, the Corre Holders and their affiliates beneficially own less than 10% of the outstanding shares of common stock, then, if requested by the Company, the Board Nominee then on the Board will resign from his or her directorship, effective as of our next annual meeting of stockholders or such earlier date reasonably requested by the Company.



Convertible Debt
Description of the Notes

On July 31, 2023, $42.5 million of the $57.5 million under the Incremental Term Loan was drawn down and the proceeds thereof were used to repay in full the remaining principal and accrued interest of the outstanding Notes on their maturity date of August 1, 2023.

Previously, on July 31, 2017, we had issued $230.0 million principal amount of senior unsecured 5.00% Convertible Senior Notes due 2023 in a private offering to qualified institutional buyers (as defined in the Securities Act of 1933) pursuant to Rule 144A under the Securities Act (the “Offering”). As discussed above, inNet proceeds received from the Offering were approximately $222.3 million after deducting discounts, commissions and expenses and were used to repay outstanding borrowings under a previous credit facility. In December 2020, we retired $136.9 million par value of our Notes, and ason October 4, 2022, we had entered into an exchange agreement (the “Exchange Agreement”) with certain holders to exchange approximately $57.0 million of December 31, 2020,aggregate principal amount, plus accrued and unpaid PIK Interest, of the Notes for an equivalent increased principal amount of term loan under the Subordinated Term Loan Credit Agreement. Following the closing of the Exchange Agreement and Amendment No.8 to the Subordinated Term Loan Credit Agreement, we had approximately $41.2 million in aggregate principal amount of Notes outstanding was $93.1 million.

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outstanding.
The Notes bearbore interest at a rate of 5.0% per year, payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes were originally scheduled to mature on August 1, 2023. Effective interest rate as of December 31, 2022 was 7.84%. Amortization of discount and debt issuance cost for the years ended December 31, 2023 unless repurchased, redeemed or converted in accordance with their terms priorand 2022 amounted to such date. The Notes are convertible at an initial conversion rate$0.5 million and $2.4 million, respectively.
As of 46.0829 shares of our common stock per $1,000 principal amount ofDecember 31, 2022, the Notes, which is equivalent to an initial conversion price of approximately $21.70 per share, which represents a conversion premium of 40% to the last reported sale price of $15.50 per share on the NYSE on July 25, 2017, the date the pricingoutstanding net carrying balance of the Notes was completed. The conversion rate,$40.7 million consisting of the principal balance of $41.2 million and thusunamortized discount and debt issuance cost of $0.5 million.
Cash interest paid for the conversion price, may be adjusted under certain circumstances as described in the indenture governing the Notes.
    Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding May 1, 2023, but only under the following circumstances:

during any calendar quarter commencing after the calendar quarter ending onyears ended December 31, 2017 (and only2023 and 2022 amounted to $2.1 million and $2.1 million, respectively. PIK interest of $4.2 million was added to principal during such calendar quarter), if the last reported sale price2022. There was no PIK interest in 2023.
Fair Value of Debt
The fair value of our common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day2022 ABL Credit Facility, Uptiered Loan, Incremental Term Loan and ME/RE Loans are representative of the immediately preceding calendar quarter is greater than or equalcarrying value based upon the respective interest rate terms and management’s opinion that the current rates available to 130%us with the same maturity and security structure are equivalent to that of the debt. The fair value of the Notes as of December 31, 2022 was $37.5 million, (inclusive of the fair value of the conversion priceoption) and a “Level 2” measurement, determined based on each applicable trading day;

during the 5 business day period after any five consecutive trading day period (the “measurement period”) in which theobserved trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day;

if we call any or all of the Notes for redemption, at any time prior to the close of business on the business day immediately preceding the redemption date; or;

upon the occurrence of specified corporate events described in the indenture governing the Notes.

On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, at their option, convert their Notes at any time, regardless of the foregoing circumstances.

these instruments. The Notes were initially convertible into 10,599,067 shares of common stock. Previously, because the Notes could be convertible in full into more than 19.99% of our outstanding common stock, we were required by the listing rules of the NYSE to obtain the approval of the holders of our outstanding shares of common stock before the Notes could be converted. At our annual shareholders’ meeting, heldfully paid off on May 17, 2018, our shareholders approved the issuance of shares of common stock upon conversion of the Notes. August 1, 2023.

As a result of the redemption and extinguishment of the Notes discussed above, the Notes are convertible into 4,291,705 shares of common stock. The Notes will be convertible into, subject to various conditions, cash or shares of our common stock or a combination of cash and shares of our common stock, in each case, at our election.

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion rate for the Notes so surrendered for conversion.
As per the agreement, we may not redeem the Notes prior to August 5, 2021. The agreement noted that we will have the option to redeem all or any portion of the Notes on or after August 5, 2021, if certain conditions are met (including that our common stock is trading at or above 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive), including the trading day immediately preceding the date on which we provide notice of redemption, during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which we provide notice of redemption) at a redemption price equal to 100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.

Net proceeds received from the Offering were approximately $222.3 million after deducting discounts, commissions and expenses and were used to repay outstanding borrowings under the Credit Facility.

1970 Group Substitute Insurance Reimbursement Facility
On January 13,September 29, 2022, we entered into the Substitute Insurance Reimbursement Facility Agreement with 1970 Group Inc. (“1970 Group’) (as amended by that certain first amendment thereto dated August 29, 2023, the “Substitute Insurance Reimbursement Facility Agreement”). Under this agreement, the 1970 Group extended us credit in the form of a supplemental indenture with Truist Bank, as trustee,substitute reimbursement facility (the “Supplemental Indenture”“Substitute Reimbursement Facility”) to the indentureinitially provide up to approximately $21.4 million of letters of credit on our behalf in support of our workers’ compensation, commercial automotive and general liability insurance carriers for workers’ compensation, commercial automotive and/or general liability policies (the “Indenture”) governing the Notes to effect certain amendments (the “Amendments”) to the Indenture and to modify the Notes held by consenting holders (the “Consenting Holders”) of $51,969,000 in aggregate principal amount of the Notes (such modified Notes, the “PIK Securities”“Insurance Policies”).

Such letters of credit arranged by the 1970 Group permitted the return of certain existing letters of credit for our account that were outstanding for the purpose of supporting the Insurance Policies and that are required to be collateralized, thereby providing us increased liquidity. Under the Substitute Insurance Reimbursement Facility Agreement, we are required to reimburse the 1970 Group for any draws made under the letters of credit within five business days of notice of any such draw. The Substitute Insurance Reimbursement Facility Agreement terminates upon the earlier of (i) the expiration or termination of our Insurance Policies or (ii) September 29, 2024 (as amended).
The Substitute Insurance Reimbursement Facility Agreement contains certain affirmative covenants regarding our insurance contracts, and certain events of default. Our obligations under the Substitute Insurance Reimbursement Facility Agreement are not guaranteed by any of our subsidiaries, are unsecured and are subordinated to our debt obligations. As of December 31, 2023 we have $21.3 million of letters of credit outstanding under the Substitute Reimbursement Facility.
According to the provisions of ASC 470 – Debt, the arrangement is a Substitute Insurance Reimbursement Facility limited to the amounts drawn under the letters of credit. Therefore, until we use or draw on the Substitute Insurance Reimbursement Facility, the letters of credit are treated as an off-balance sheet credit arrangement. Fees in the amount of $2.9 million and $2.9 million, respectively, were paid by us during the years ended December 31, 2023 and 2022 and were deferred and amortized over the term of the arrangement. As of December 31, 2023 and 2022, the unamortized balance of $1.8 million was included in other current assets.
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The Supplemental Indenture amends the Indenture to, among other things: (i) allow for interest payable on the PIK Securities on February 1, 2022 to be paid in PIK Interest (as defined in the Supplemental Indenture) and on subsequent interest payment dates to be payable, at the Company’s option, at a rate of 5.00% per annum entirely in cash or at a rate of 8.00% per annum in PIK Interest; (ii) provide for additional changes to the Indenture to allow for the payment of PIK Interest and for the PIK Securities to be issued in denominations of $1,000 and integral multiples thereof (or if PIK Interest has been paid with respect to the PIK Securities, in minimum denominations of $1.00 and integral multiples of $1.00 in excess thereof); (iii) clarify that the unmodified Notes and PIK Securities will be treated as a single series of Notes for all purposes under the Indenture, other than the option of the Company to pay PIK Interest on the PIK Securities; and (iv) make certain conforming changes, including conforming modifications to certain definitions and cross-references as a result of such amendments. Notes held by holders other than the Consenting Holders were not modified and interest on such Notes will continue to be paid in cash at a rate of 5.00% per annum as set forth in the Indenture.

Accounting Treatment of the Notes

Liquidity
As of December 31, 20212023, we had $30.4 million of unrestricted cash and 2020,cash equivalents and $5.0 million of restricted cash including $3.4 million of restricted cash held as collateral for letters of credit and commercial card programs. International cash balances as of December 31, 2023 were $12.0 million, and approximately $0.6 million of such cash is located in countries where currency or regulatory restrictions exist. As of December 31, 2023, we had approximately $31.3 million of availability under our various credit facilities, consisting of $21.3 million available under the Notes were recordedRevolving Credit Loans and $10.0 million available under the Incremental Delayed Draw Term Loan under the A&R Term Loan Credit Agreement. We had $35.7 million in our consolidated balance sheetletters of credit and $2.5 million in surety bonds outstanding and an additional $2.1 million in miscellaneous cash deposits securing leases or other required obligations.
Our cash and cash equivalents as follows (in thousands):
December 31,
20212020
Liability component:
Principal$93,130 $93,130 
Unamortized issuance costs(916)(1,440)
Unamortized discount(4,552)(7,156)
Net carrying amount of the liability component1
87,662 84,534 
Equity component:
Carrying amount of the equity component, net of issuance costs2
$7,969 $7,969 
Carrying amount of the equity component, net of issuance costs3
$37,276 $37,276 
_________________
1    Included in the “Long-term debtof December 31, 2022 totaled $58.1 million, of which $7.0 million was restricted, including $4.6 million of restricted cash held as collateral for letters of credit and finance lease obligations” linecommercial card programs. Additionally, $16.3 million of the consolidated balance sheets.
2    Relates to the portion$58.1 million of the Notes accounted for under ASC 470-20 (defined below)cash and is includedcash equivalents was in the “Additional paid-in capital” lineforeign accounts, primarily in Europe, Canada and Australia including $1.4 million of the consolidated balance sheets.
3    Relates to the portion of the Notes accounted for under ASC 815-15 (defined below) and is includedcash located in the “Additional paid-in capital” line of the consolidated balance sheets.

Under ASC 470-20, Debt with Conversion and Other Options, (“ASC 470-20”), an entity must separately account for the liability and equity components of convertible debt instruments that may be settled entirelycountries where currency or partially in cash upon conversion (such as the Notes) in a manner that reflects the issuer’s economic interest cost. However, entities must first consider the guidance in ASC 815-15, Embedded Derivatives (“ASC 815-15”), to determine if an instrument contains an embedded feature that should be separately accounted for as a derivative. As the Notes were initially convertible into more than 19.99% of our outstanding common stock and shareholder approval in accordance with the NYSE rules (as described above) had not yet been obtained at the time the Notes were issued, we concluded that embedded derivative accounting under ASC 815-15 was applicable to approximately 60% of the Notes, while the remaining 40% of the Notes were subject to ASC 470-20.
As a result of obtaining shareholder approval on May 17, 2018, the embedded derivative met the criteria to be classified in stockholders’ equity, effective on the date of the approval. Accordingly, we recorded the change in fair value of the embedded derivative liability in our results of operations through May 17, 2018 and then reclassified the embedded derivative liability, which totaled $45.4 million to stockholders’ equity during the second quarter of 2018. The related income tax effects of the reclassification charged directly to stockholders’ equity were $7.8 million. As a result of the reclassification to stockholders’ equity, the embedded derivative is no longer marked to fair value each period. Losses on the embedded derivative liability recognized in the consolidated statements of operations were $24.8 million for the twelve months ended December 31, 2018 (incurred in the first and second quarters of 2018).
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The following table sets forth interest expense information related to the Notes (dollars in thousands):
Twelve Months Ended
December 31,
20212020
Coupon interest$4,657 $11,329 
Amortization of debt discount and issuance costs3,129 6,938 
Total interest expense$7,786 $18,267 
Effective interest rate9.12 %9.12 %
regulatory restrictions exist.
12. LEASES

We adopted ASC 842 effective January 1, 2019 and elected the modified retrospective transition method. We determine if an arrangement is a lease at inception. Operating leases are included in “Operating lease right-of-use (‘ROU’) assets”, “operating lease liabilities” and “current portion of operating lease obligations” and “operating lease obligations” on our consolidated balance sheets. Finance leases are included in “property, plant and equipment, net”, “current portion of long-term debt and finance lease obligations” and “long-term debt and finance lease obligations” on our consolidated balance sheets.

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of future payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Variable lease payments and short-term lease payments (leases with initial terms less than twelve months) are expensed as incurred.

We have lease agreements with lease and non-lease components for certain equipment, office, and vehicle leases. We have elected the practical expedient to not separate lease and non-lease components and account for both as a single lease component.

We have operating and finance leases primarily for equipment, real estate, and vehicles. OurSome of our leases have remaining lease terms of 1 year to 14 years, some of which may include options to extend the leases for up to 10 years, and some of which may include options to terminate the leases within 1 year.

The components of lease expense are as follows (in thousands):
Twelve Months Ended
December 31, 2021
Twelve Months Ended December 31, 2020
December 31,December 31,
202320232022
Operating lease costsOperating lease costs$27,773 $26,431 
Variable lease costsVariable lease costs5,546 5,440 
Finance lease costs:Finance lease costs:
Amortization of right-of-use assetsAmortization of right-of-use assets666 441 
Amortization of right-of-use assets
Amortization of right-of-use assets
Interest on lease liabilitiesInterest on lease liabilities344 320 
Total lease costTotal lease cost$34,329 $32,632 
Lease cost - discontinued operations
Lease cost - continuing operations

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Other information related to leases areis as follows (in thousands):
Twelve Months Ended
December 31, 2021
Twelve Months Ended December 31, 2020
December 31,December 31,
202320232022
Supplemental cash flow information:Supplemental cash flow information:
Cash paid for amounts included in the measurement of lease liabilitiesCash paid for amounts included in the measurement of lease liabilities
Cash paid for amounts included in the measurement of lease liabilities
Cash paid for amounts included in the measurement of lease liabilities
Operating cash flows from operating leases
Operating cash flows from operating leases
Operating cash flows from operating leasesOperating cash flows from operating leases$17,887 $20,883 
Operating cash flows from finance leasesOperating cash flows from finance leases346 327 
Financing cash flows from finance leasesFinancing cash flows from finance leases517 278 
Right-of-use assets obtained in exchange for lease obligationsRight-of-use assets obtained in exchange for lease obligations
Operating leasesOperating leases8,106 4,624 
Operating leases
Operating leases
Finance leasesFinance leases1,016 60 

Amounts recognized in the condensed consolidated balance sheet are as follows (in thousands):
December 31, 2021December 31, 2020
Operating Leases:
Operating lease right-of-use assets$60,700 $63,869 
Current portion of operating lease obligations16,176 17,375 
Operating lease obligations (non-current)49,221 52,207 
Finance Leases:
Property, plant and equipment, net$5,123 $4,779 
Current portion of long-term debt and finance lease obligations669 337 
Long-term debt and finance lease obligations4,980 4,816 
Weighted average remaining lease term
Operating leases6 years6 years
Finance leases10 years12 years
Weighted average discount rate
Operating leases6.8 %6.7 %
Finance lease6.4 %6.2 %

December 31,
20232022
Operating Leases:
Operating lease right-of-use assets$40,498 $48,462 
Current portion of operating lease obligations14,232 13,823 
Operating lease obligations (non-current)29,962 38,819 
Finance Leases:
Property, plant and equipment, net$5,258 $5,107 
Current portion of long-term debt and finance lease obligations945 960 
Long-term debt and finance lease obligations4,811 4,942 
Weighted average remaining lease term
Operating leases5 years6 years
Finance leases8 years9 years
Weighted average discount rate
Operating leases8.1 %7.5 %
Finance lease8.0 %7.3 %
As of December 31, 2021,2023, we have no material additional operating and finance leases that have not yet commenced.


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As of December 31, 2021,2023, future minimum lease payments under non-cancellable (excluding short-term leases) are as follows (in thousands):
Twelve Months Ended December 31,Twelve Months Ended December 31,Operating LeasesFinance LeaseTwelve Months Ended December 31,Operating LeasesFinance Leases
2022$19,348 $982 
202315,193 893 
2024202411,967 732 
202520258,668 569 
202620266,874 555 
2027
2028
ThereafterThereafter18,423 4,003 
Total future minimum lease paymentsTotal future minimum lease payments80,473 7,734 
Less: InterestLess: Interest15,076 2,085 
Present value of lease liabilitiesPresent value of lease liabilities$65,397 $5,649 
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Total rent expense resulting from operating leases, including short-term leases, for the years ended December 31, 2021, 20202023 and 20192022 were $39.4 million, $38.8$36.4 million and $43.0$37.3 million, respectively.

13. SHARE-BASED COMPENSATION
We have adopted stock incentive plans and other arrangements pursuant to which our Board of Directors (the “Board”) may grant stock options, restricted stock, stock units, stock appreciation rights, common stock or performance awards to officers, directors and key employees. AtAs of December 31, 2021,2023, there were approximately 1.7 million707,595 restricted stock units, performance awards and stock options outstanding to officers, directors, and key employees. The exercise price, terms and other conditions applicable to each form of share-based compensation under our plans are generally determined by the Compensation Committee of our Board at the time of grant and may vary.
In May 2021, our shareholders approved the amendment and restatement to the 2018 Team, Inc. Equity Incentive Plan (the “2018 Plan”). The 2018 Plan replacedauthorized issuance of share-based awards representing 420,000 shares, after giving effect of the 2016 Team, Inc. Equity Incentive Plan. The amendment and restatement toreverse stock split discussed below. As of December 31, 2023, the 2018 Plan increased thehad 86,772 shares available for issuance, by 3.0 millionnot including 445,136 performance awards granted in 2023, which can be settled in shares, of Common Stock.cash or a combination thereof when vested. These performance awards are discussed in further detail below. Shares issued in connection with our share-based compensation are issued out of authorized but unissued common stock.
On December 21, 2022, we completed a reverse stock split of our outstanding common stock at a ratio of one-for-ten (the “Reverse Stock Split”) that effected a proportionate reduction in shares available for issuance under the 2018 Plan. We have made proportionate adjustments to the number of stock units outstanding and issuable upon exercise or vesting of our outstanding awards as well as the applicable exercise prices and weighted average fair value. No fractional shares were issued in connection with the Reverse Stock Split.
Compensation expense related to share-based compensation totaled $7.0$1.6 million, $6.3consisting of $1.4 million of stock units related expense and $10.1$0.2 million of performance units related expense, and $0.2 million, consisting of $1.5 million of stock units related expense and $1.3 million of credit related to performance units, for the years ended December 31, 2021, 20202023 and 2019,2022, respectively. Share-based compensation expense reflects an estimate of expected forfeitures. AtAs of December 31, 2021, $7.32023, $3.7 million of unrecognized compensation expense related to share-based compensation is expected to be recognized over a remaining weighted-average period of 1.62.0 years. The recognizedThere was no income tax benefit totaled $0.7 million, $0.4 million and $2.0 millionrecognized for the years ended December 31, 2021, 2020 and 2019, respectively.2023 or 2022.
Stock units are settled with common stock upon vesting unless it is not legally feasible to issue shares, in which case the value of the award is settled in cash. We determine the fair value of each stock unit based on the market price on the date of grant. Stock units generally vest in annual installments over three or four years and the expense associated with the units is recognized over the same vesting period. We also grant common stock to our directors which typically vests immediately. Compensation expense related to stock units totaled $1.4 million and director stock grants totaled $4.4 million, $4.6 million, $5.8$1.5 million for the years ended December 31, 2021, 20202023 and 2019,2022, respectively.
Transactions involving our stock units and director stock grants for the twelve months ended December 31, 20212023 are summarized below:
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Twelve Months Ended
December 31, 2023
 No. of Stock
Units
Weighted 
Average
Fair Value at Date of Grant
 (in thousands) 
Stock and stock units, beginning of year98 $19.55 
Changes during the year:
Granted253 $8.22 
Vested and settled(87)$19.81 
Cancelled(2)$44.04 
Stock and stock units, end of year262 $8.36 
Twelve Months Ended
December 31, 2021
 No. of Stock
Units
Weighted 
Average
Fair Value
 (in thousands) 
Stock and stock units, beginning of year854 $12.55 
Changes during the year:
Granted464 $2.78 
Vested and settled(414)$11.97 
Cancelled(100)$12.17 
Stock and stock units, end of year804 $7.27 
The weighted-average grant date fair value related to stock units and director stock grants during the years ended December 31, 2020 and 2019 was $12.55 and $17.35, respectively. The intrinsic value of stock units and director stock grants vested during the years ended December 31, 2021, 20202023 and 20192022 was $1.2 million, $2.3$0.6 million and $5.7$0.5 million, respectively.
We have a performance stock unit award program whereby we grant Long-Term Performance Stock Unit (“LTPSU”) awards to our executive officers. Under this program, we communicate “target awards” to the executive officers during the first year of a performance period. LTPSU awards cliff vest with the achievement of the performance goals and completion of the required service period. Settlement occurs with common stock as soon as practicable following the vesting date. LTPSU awards
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We granted in 2019 (the “2019 Awards”), in 2020 (the “2020 Awards”) and in 2021 (the “2021 Awards”) are subject445,136 LTPSUs during 2023 to certain executives with a two-year performance period andmilestone factor related to our adjusted EBITDA. This milestone factor is considered a concurrent two-year service period. For the LTPSU awards, the performance goal is separated into 2 independent performance factors based on (i) relative shareholder return (“RTSR”) as measured against a designated peer group and (ii) results of operations over the two-year performance period, with possible payouts ranging from 0% to 200% of the target awards for each of the two performance factors. The 2019 Awards vested as of March 15, 2021 at the RTSR performance target level of 25% and the results of operations performance metric at 0% of the target level.
The RTSR and the stock price milestone factors are considered to be market conditionsnon-market condition under GAAP. For performance units subject to market conditions, we determine the fair value of the performance units based on the results of a Monte Carlo simulation, which uses market-based inputs as of the date of grant to simulate future stock returns. Compensation expense for awards with market conditions is recognized on a straight-line basis over the longer of (i) the minimum required service period and (ii) the service period derived from the Monte Carlo simulation, separately for each vesting tranche. For performance units subject to market conditions, because the expected outcome is incorporated into the grant date fair value through the Monte Carlo simulation, compensation expense is not subsequently adjusted for changes in the expected or actual performance outcome. For performance units not subject to market conditions, we determine the fair value of each performance unit based on the market price of our common stock on the date of grant. For these awards, we recognize compensation expense over the vesting term on a straight-line basis based upon the performance target that is probable of being met, subject to adjustment for changes in the expected or actual performance outcome. Compensation expense related toFor performance awards, totaled $2.6 million, $1.7we recorded an expense of $0.2 million and $4.3income of $1.3 million for the years ended December 31, 2021, 20202023 and 2019,2022, respectively.
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Transactions involving our performance awards during the twelve months ended December 31, 20212023 are summarized below:
 Twelve Months Ended
December 31, 2021
Performance Units Subject to Market ConditionsPerformance Units Not Subject to Market Conditions
 
No. of Stock
Units1
Weighted
Average
Fair Value
No. of Stock
Units1
Weighted
Average
Fair Value
 (in thousands) (in thousands) 
Performance stock units, beginning of period554 $13.69 274 $12.55 
Changes during the period:
Granted575 $6.70 109 $11.69 
Vested and settled(28)$25.24 — $— 
Cancelled(417)$14.68 (164)$15.50 
Performance stock units, end of period684 $6.30 219 $9.91 
 Twelve Months Ended
December 31, 2023
Performance Units Not Subject to Market Conditions
 
No. of Stock
Units1
Weighted
Average
Fair Value at Date of Grant
 (in thousands) 
Performance stock units, beginning of period$116.90 
Changes during the period:
Granted445 $8.22 
Cancelled and forfeited(2)$116.90 
Performance stock units, end of period445 $8.22 
__________________________
1    Performance units with variable payouts are shown at target level of performance.

    The weighted-average grant date fair value related toThere were no performance stock units during the year ended December 31, 2020 was $13.31 and during the year ended December 31, 2019 was $16.66. The intrinsic value of performance stock unit awards vested during the years ended December 31, 2021, 20202023 and 2019 were $0.3 million, $1.3 million and $1.0 million, respectively.2022.
We determine the fair value of each stock option at the grant date using a Black-Scholes model and recognize the resulting expense of our stock option awards over the period during which an employee is required to provide services in exchange for the awards, usually the vesting period. There was no compensation expense related to stock options for the years ended December 31, 2021, 20202023 and 2019.2022. Our options typically vest in equal annual installments over a four-year service period. Expense related to an option grant is recognized on a straight-line basis over the specified vesting period for those options. Stock options generally have a ten-year term.
Transactions involving our stock options for the twelve months ended December 31, 2021 are summarized below:
Twelve Months Ended
December 31, 2021
 No. of
Options
Weighted
Average
Exercise Price
 (in thousands) 
Shares under option, beginning of year19 $36.90 
Changes during the year:
Exercised— $— 
Cancelled— $— 
Expired(2)$32.69 
Shares under option, end of year17 $37.27 
Exercisable at end of year17 $37.27 

No stock options were granted during the years ended December 31, 2021, 20202023 and 2019. Options exercisable at2022. There were a small number of options remaining as of December 31, 20212023 that had a weighted-average remaining contractual life of 1.60.4 years, and an exercise prices ranging from $32.05 to $50.47. The intrinsic valueprice of $504.70. There were no stock option awards exercised was insignificant forduring the years ended December 31, 2021, 20202023 and 2019.2022.
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14. SHAREHOLDERS’ EQUITY
Shareholders’ Equity and Preferred Stock
On December 21, 2022, we completed a reverse stock split of our outstanding common stock at a ratio of one-for-ten. The Reverse Stock Split effected a proportionate reduction in our authorized shares of common stock from 120,000,000 shares to 12,000,000 shares and reduced the number of shares of common stock outstanding from approximately 43,429,089 shares to approximately 4,342,909 shares. We have made proportionate adjustments to the number of common shares issuable upon exercise or conversion of our outstanding warrants and equity awards, as well as the applicable exercise prices and weighted average fair value of the equity awards. No fractional shares were issued in connection with the Reverse Stock Split.
As of December 31, 2023 there were 4,415,147 shares of our common stock outstanding and 12,000,000 shares authorized with a par value of $0.30 per share.
As of December 31, 2023 we had 500,000 authorized shares of preferred stock, none of which had been issued.
Warrants
In connection with the APSC Term Loan Credit Agreement and the Subordinated Term Loan Credit Agreement, we entered into Warrant Agreements and Waivers related to our common stock. A discussion of these transactions can be found in .Note 11 - Debt.
Accumulated Other Comprehensive Income (loss)
A summary of changes in accumulated other comprehensive loss included within shareholders’ equity is as follows (in thousands):
 Twelve Months Ended
December 31, 2023
Twelve Months Ended
December 31, 2022
 Foreign
Currency
Translation
Adjustments
Foreign
Currency
Hedge
Defined benefit pension plansTax
Provision
TotalForeign
Currency
Translation
Adjustments
Foreign
Currency
Hedge
Defined benefit pension plansTax
Provision
Total
Balance at beginning of year$(31,847)$2,988 $(10,474)$336 $(38,997)$(25,258)$2,988 $(3,873)$(589)$(26,732)
Other comprehensive income (loss)3,006 — (567)(374)2,065 (6,589)— (6,601)925 (12,265)
Balance at end of year$(28,841)$2,988 $(11,041)$(38)$(36,932)$(31,847)$2,988 $(10,474)$336 $(38,997)
The following table represents the related tax effects allocated to each component of other comprehensive income (loss) (in thousands):
 Twelve Months Ended December 31,
20232022
 Gross
Amount
Tax
Effect
Net
Amount
Gross
Amount
Tax
Effect
Net
Amount
Foreign currency translation adjustments$3,006 $22 $3,028 $(6,589)$— $(6,589)
Defined benefit pension plans(567)(396)(963)(6,601)925 (5,676)
Total$2,439 $(374)$2,065 $(13,190)$925 $(12,265)
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15. EMPLOYEE BENEFIT PLANS
Defined contribution plan. Under the Team, Inc. Salary Deferral Plan (the “Plan”), contributions are made to the Plan by qualified employees at their election and our matching contributions to the Plan are made at specified rates. We did not incur anyOur contribution expense in 2021 as forfeitures were used for the company match. Our contributions for the plan yearsyear ended December 31, 20202023 and 2019 were2022 was approximately $2.1$7.2 million and $9.8$3.3 million, respectively. The decrease from 2019 to 2020 was due to the suspension of our matching contribution as of March 2020 due to the COVID-19 pandemic.
Defined benefit plans. In connection with our acquisition of Furmanite, we assumed liabilities associated with the defined benefit pension plans of 2two foreign subsidiaries, 1one plan covering certain United Kingdom employees (the “U.K. Plan”) and the other covering certain Norwegian employees (the “Norwegian Plan”). In connection with the sale of our Norwegian operations in 2018, all assets and liabilities associated with the Norwegian Plan were transferred to the buyer.
Benefits for the U.K. Plan are based on the average of the employee’s salary for the last three years of employment. The U.K. Plan has had no new participants added since the plan was frozen in 1994 and accruals for future benefits ceased in connection with a plan curtailment in 2013. Plan assets are primarily invested in unitized pension funds managed by U.K. registered fund managers. The most recent valuation of the U.K. Plan was performed as of December 31, 2021. Estimated defined benefit pension plan contributions for 2022 are expected to be approximately $4.1 million.2023.
Pension benefit costs and liabilities are dependent on assumptions used in calculating such amounts. The primary assumptions include factors such as discount rates, expected investment return on plan assets, mortality rates and retirement rates. The discount rate assumption used to determine end of year benefit obligations was 2.0%4.6% as of December 31, 2021.2023. These rates are reviewed annually and adjusted to reflect current conditions. These rates are determined appropriate based on reference to yields. The expected return on plan assets of 2.8%6.4% for 20222023 is derived from detailed periodic studies, which include a review of asset allocation strategies, anticipated future long-term performance of individual asset classes, risks (standard deviations) and correlations of returns among the asset classes that comprise the plans’ asset mix. While the studies give appropriate consideration to recent plan performance and historical returns, the assumptions are primarily long-term, prospective rates of return. Mortality and retirement rates are based on actual and anticipated plan experience. In accordance with GAAP, actual results that differ from the assumptions are accumulated and are subject to amortization over future periods and, therefore, generally affect recognized expense in future periods. While management believeswe believe that the assumptions used are appropriate, differences in actual experience or changes in assumptions may affect the pension obligation and future expense.
Net pension cost (credit) included the following components (in thousands):
Twelve Months Ended
December 31,
202120202019
Service cost$— $— $— 
Interest cost1,282 1,764 2,323 
Settlement cost70 257 221 
Expected return on plan assets(2,006)(2,309)(2,378)
Amortization of prior service cost32 32 32 
Amortization of net actuarial (gain) loss— — — 
Net pension cost (credit)$(622)$(256)$198 
Twelve Months Ended
December 31,
20232022
Interest cost$2,763 $1,586 
Expected return on plan assets(3,719)(2,362)
Amortization of prior service cost31 31 
Amortization of net actuarial loss285 — 
Net pension credit$(640)$(745)

The weighted-average assumptions used to determine benefit obligations atas of December 31, 20212023 and 20202022 are as follows:
December 31,
20212020
December 31,December 31,
202320232022
Discount rateDiscount rate2.0 %1.3 %Discount rate4.6 %5.0 %
Rate of compensation increase1
Rate of compensation increase1
Not applicableNot applicable
Rate of compensation increase1
Not applicableNot applicable
InflationInflation3.3 %2.9 %Inflation3.1 %3.2 %
______________
1    Not applicable due to plan curtailment.
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The weighted-average assumptions used to determine net periodic benefit cost (credit) for the years ended December 31, 20212023 and 20202022 are as follows:
Twelve Months Ended
December 31,
20212020
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202320232022
Discount rateDiscount rate1.3 %2.0 %Discount rate5.0 %2.0 %
Expected long-term return on plan assetsExpected long-term return on plan assets2.1 %2.9 %Expected long-term return on plan assets6.4 %2.8 %
Rate of compensation increase1
Rate of compensation increase1
Not applicableNot applicable
Rate of compensation increase1
Not applicableNot applicable
InflationInflation2.9 %3.0 %Inflation3.2 %3.3 %
_______________
1    Not applicable due to plan curtailment.
The plan actuary determines the expected return on plan assets based on a combination of expected yields on equity securities and corporate bonds and considering historical returns.
The expected long-term rate of return on invested assets for 20212023 is determined based on the weighted average of expected returns on asset investment categories as follows: 2.8%5.5% overall, 4.9%8.5% for equities and 2.1% for5.0% for debt securities.
The following table sets forth the changes in the benefit obligation and plan assets for the years ended December 31, 20212023 and 20202022 (in thousands):
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202320232022
Projected benefit obligation:
Beginning of year
Beginning of year
Beginning of year
Twelve Months Ended December 31,
Interest cost
20212020
Projected benefit obligation:
Beginning of year$100,244 $92,407 
Interest cost
Service cost— — 
Interest costInterest cost1,282 1,764 
Actuarial (gain) lossActuarial (gain) loss(4,237)8,717 
Benefits paidBenefits paid(5,137)(6,288)
Prior service cost— — 
Disposal of Norwegian Plan— — 
Foreign currency translation adjustment and other
Foreign currency translation adjustment and other
Foreign currency translation adjustment and otherForeign currency translation adjustment and other(890)3,644 
End of yearEnd of year91,262 100,244 
Fair value of plan assets:Fair value of plan assets:
Beginning of year
Beginning of year
Beginning of yearBeginning of year94,962 83,086 
Actual gain (loss) on plan assetsActual gain (loss) on plan assets1,195 10,854 
Employer contributionsEmployer contributions4,118 3,851 
Benefits paidBenefits paid(5,137)(6,288)
Foreign currency translation adjustment and otherForeign currency translation adjustment and other(974)3,459 
Foreign currency translation adjustment and other
Foreign currency translation adjustment and other
End of yearEnd of year94,164 94,962 
Excess projected obligation under (over) fair value of plan assets at end of year$2,902 $(5,282)
Excess projected obligation under fair value of plan assets at end of year
Amounts recognized in accumulated other comprehensive loss:Amounts recognized in accumulated other comprehensive loss:
Net actuarial loss
Net actuarial loss
Net actuarial lossNet actuarial loss$(4,624)$(7,347)
Prior service costPrior service cost(601)(674)
TotalTotal$(5,225)$(8,021)
The accumulated benefit obligation for the U.K. Plan was $91.3$59.3 million and $100.2$56.2 million atas of December 31, 20212023 and 2020,2022, respectively.
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As of December 31, 2021,2023, expected future benefit payments are as follows for the years ended December 31, (in thousands):
2022$4,086 
20234,177 
202420244,073 
202520254,256 
202620264,198 
2027-203121,680 
2027
2028
2029-2033
TotalTotal$42,470 
The following tables summarize the plan assets of the U.K. Plan measured at fair value on a recurring basis (at least annually) as of December 31, 20212023 and 20202022 (in thousands):
December 31, 2021
Asset CategoryTotalQuoted Prices in
Active Markets 
for
Identical Assets
(Level 1)
Significant
Observable
Inputs
(Level 2) (a)
Significant
Unobservable
Inputs
(Level 3)
Cash$2,411 $2,411 $— $— 
Equity securities:
Diversified growth fund (b)23,582 — 23,582 — 
Global equity fund (c)— — — — 
Fixed income securities:
U.K. government fixed income securities (d)9,487 — 9,487 — 
U.K. government index-linked securities (e)16,393 — 16,393 — 
Global absolute return bond fund (f)12,111 — 12,111 — 
Corporate bonds (g)30,297 — 30,297 — 
Total$94,281 $2,411 $91,870 $— 
December 31, 2023
Asset CategoryTotalQuoted Prices in
Active Markets 
for
Identical Assets
(Level 1)
Significant
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Cash$2,992 $2,992 $— $— 
Equity securities:
Diversified growth fund (a)9,426 — 3,297 6,129 
Fixed income securities:
U.K. government fixed income securities (b)9,369 — 9,369 — 
U.K. government index-linked securities (c)9,255 — 9,255 — 
Corporate bonds (d)32,608 — 32,608 — 
Total$63,650 $2,992 $54,529 $6,129 
December 31, 2020
Asset CategoryTotalQuoted Prices in
Active Markets 
for
Identical Assets
(Level 1)
Significant
Observable
Inputs
(Level 2) (a)
Significant
Unobservable
Inputs
(Level 3)
Cash$15,600 $15,600 $— $— 
Equity securities:
Diversified growth fund (b)22,640 — 22,640 — 
Global equity fund (c)2,922 — 2,922 — 
Fixed income securities:
U.K. government fixed income securities (d)17,478 — 17,478 — 
U.K. government index-linked securities (e)15,331 — 15,331 — 
Global absolute return bond fund (f)12,235 — 12,235 — 
Corporate bonds (g)8,755 — 8,755 — 
Total$94,961 $15,600 $79,361 $— 

a)The net asset value of the commingled equity and fixed income funds are determined by prices of the underlying securities, less the funds’ liabilities, and then divided by the number of shares outstanding. As the funds are not traded in active markets, the commingled funds are classified as Level 2 assets. The net asset value is corroborated by observable market data (e.g., purchase or sale activities).
December 31, 2022
Asset CategoryTotalQuoted Prices in
Active Markets 
for
Identical Assets
(Level 1)
Significant
Observable
Inputs
(Level 2) (a)
Significant
Unobservable
Inputs
(Level 3)
Cash$1,861 $1,861 $— $— 
Equity securities:
Diversified growth fund (a)15,285 — 4,848 10,437 
Fixed income securities:
U.K. government fixed income securities (b)6,471 — 6,471 — 
U.K. government index-linked securities (c)7,942 — 7,942 — 
Corporate bonds (d)25,009 — 25,009 — 
Total$56,568 $1,861 $44,270 $10,437 
b)a.This category includes investments in a diversified portfolio of equity, bonds, alternatives and cash markets that aims to achieve capital growth returns.
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c)This category includes investments in a diversified portfolio of equity, bonds, money markets, alternatives and credit markets to achieve a return with downside protection through monthly put options.
d)b.This category includes investments in funds with the objective to provide a leveraged return to U.K. government fixed income securities (gilts)(bonds) that have maturity periods ranging from 2030 to 2060.
e)c.This category includes investments in funds with the objective to provide a leveraged return to various U.K. government indexed-linked securities (gilts), with maturity periods ranging from 20222027 to 2062. The funds invest in U.K. government bonds and derivatives.
f)This category includes investments in funds predominantly in a wide range of fixed and floating rate investment grade and below investment grade debt instruments traded on regulated markets worldwide with the objective to achieve a return of 3% above 1 month LIBOR over a 3-year basis.
g)d.This category includes investments in a diversified pool of debt and debt like assets to generate capital and income returns.
Investment objectives for the U.K. Plan, as of December 31, 2021,2023, are to:
optimize the long-term return on plan assets at an acceptable level of risk
maintain a broad diversification across asset classes
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maintain careful control of the risk level within each asset class
The trustees of the U.K. Plan have established a long-term investment strategy comprising global investment weightings targeted at 27.5% (range of 25% to 30%) for equity securities/diversified growth funds and 72.5% (range of 70% to 75%) for debt securities. Diversified growth funds are actively managed absolute return funds that hold a combination of debt and equity securities. Selection of the targeted asset allocation was based upon a review of the expected return and risk characteristics of each asset class, as well as the correlation of returns among asset classes. Actual allocations to each asset class vary from target allocations due to periodic investment strategy changes, market value fluctuations and the timing of benefit payments and contributions.
The following table sets forth the weighted-average asset allocation and target asset allocations as of December 31, 20212023 and 20202022 by asset category:
Asset AllocationsTarget Asset Allocations
2021202020212020
Asset AllocationsAsset AllocationsTarget Asset Allocations
20232023202220232022
Equity securities and diversified growth funds1
Equity securities and diversified growth funds1
24.9 %26.9 %27.5 %27.5 %
Equity securities and diversified growth funds1
14.8 %27.0 %27.5 %27.5 %
Debt securities2
Debt securities2
72.5 %56.7 %72.5 %72.5 %
Debt securities2
80.5 %69.7 %72.5 %72.5 %
OtherOther2.6 %16.4 %— %— %Other4.7 %3.3 %— %— %
TotalTotal100 %100 %100 %100 %Total100 %100 %100 %100 %

1Diversified growth funds refer to actively managed absolute return funds that hold a combination of equity and debt securities.
2Includes investments in funds with the objective to provide leveraged returns to U.K. government fixed income securities, U.K. government indexed-linked securities, global bonds, and corporate bonds.

The following table summarizes the changes in the fair value measurements of Level 3 investments for the pension plans (in thousands):
December 31, 2023December 31, 2022
Balance at beginning of year$10,437 $11,443 
Actual return on plan assets232 195 
Purchases/ sales/ settlements(4,971)— 
Transfer in/out of level 3— — 
Changes due to foreign exchange431 (1,201)
Balance at end of year$6,129 $10,437 

The following is a description of the valuation methodologies used to measure plan assets at fair value.
For equity securities and fixed income securities, fair value is based on observable inputs of comparable market transactions. The valuation of certain alternative investments, such as limited partnerships, may require significant management judgment and involves a level of uncertainty. The valuation is generally based on fair value as reported by the asset manager and adjusted for cash flows, if necessary. In making such an assessment, a variety of factors are reviewed by us, including, but are not limited to, the timeliness of fair value as reported by the asset manager and changes in general economic and market conditions subsequent to the last fair value reported by the asset manager. The use of different techniques or assumptions to estimate fair value could result in a different fair value measurement at the reporting date. Cash and cash equivalents are valued based on cost, which approximates fair value. Other than those assets that have quoted prices from an active market, investments are generally classified in Level 2 or Level 3 of the fair value hierarchy based on the lowest level input that is significant to the fair value measure in its entirety.
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15.


16. COMMITMENTS AND CONTINGENCIES
Certain conditions may exist as of the date the financial statements are issued, which may result in a loss to the Company, which will only be resolved when one or more future events occur or fail to occur. Team’s management and its legal counsel assess such contingent liabilities, and such assessment inherently involves an exercise of judgment. In assessing loss contingencies related to legal proceedings that are pending against us or unasserted claims that may result in such proceedings, Team’s legal counsel evaluates the perceived merits of any legal proceedings or unasserted claims as well as the perceived merits of the amount of relief sought or expected to be sought therein.
If the assessment of a contingency indicates that it is probable that a material loss has been incurred and the amount of the liability can be estimated, then the estimated liability would be accrued in our financial statements. If the assessment indicates that a potentially material loss contingency is not probable, but is reasonably possible, or is probable but cannot be estimated, then the nature of the contingent liability, together with an estimate of the range of possible loss if determinable and material, would be disclosed.
Loss contingencies considered remote are generally not disclosed unless they involve guarantees, in which case the nature of the guarantee would be disclosed.
We accrue for contingencies where the occurrence of a material loss is probable and can be reasonably estimated, based on our best estimate of the expected liability. We may increase or decrease our legal accruals in the future, on a matter-by-matter basis, to account for developments in such matter. Because such matters are inherently unpredictable and unfavorable developments or outcomes can occur, assessing contingencies is highly subjective and requires judgments about future events. Notwithstanding the uncertainty as to the outcome and while our insurance coverage might not be available or adequate to cover these claims, based upon the information currently available, we do not believe that any uninsured losses that might arise from these lawsuits and proceedings will have a materially adverse effect on our consolidated financial statements.
California Wage and Hour Litigation - On June 24, 2019We were a defendant in a consolidated class and August 26, 2020, 2 putative classcollective action, complaints were filed againstMichael Thai v. Team Industrial Services, Inc., et al, pending in the U.S. District Court for the Central District of California, originally filed by two separate plaintiffs as separate cases in the Superior Court for the County of Los Angeles, California. The plaintiffCalifornia in June 2019 and August 2020, respectively. We settled the consolidated class and collective action in 2022 that resulted in us recording a pre-tax charge of $3.0 million in the first filed action is Michael Thai (the “Thai action”). The plaintiff in the second filed action is Alex Esqueda (the “Esqueda action”). Allthird quarter of the claims pleaded in the Esqueda action were also pleaded in the Thai action. Each of the plaintiffs assert claims for alleged wagefiscal year 2022, and hour violations under the California Labor Code (for alleged unpaid wages, failure to provide meal and rest breaks, and derivative related claims). The Thai action also asserts a putative class claim for violation of the Fair Credit Reporting Act. Both cases were stayed shortly after filing to allow the parties to mediate the claims. On February 23, 2021, the Los Angeles Superior Court designated the Thai and Esqueda actions as related cases. While the parties mediated on March 18, 2021, the cases did not settle. On April 16, 2021, Team Industrial Services, Inc. moved both the Thai and Esqueda actions to the United States District Court for the Central District of California. Plaintiff’s motion for remand was denied, and these matters remain in federal court.
In November 2021, the parties agreed in principle to settle all claims in this litigation. All class action settlements of this nature are subject to approval of the court, which can take several months after the final settlement agreement is executed by the parties. The parties anticipate court approval ofwe paid the settlement agreement on or before August 31, 2022.in January 2023.
Notice of Potential Environmental Violation - On April 20, 2021, Team Industrial Services, Inc. received Notices of Potential Violation from the U.S. Environmental Protection Agency (“EPA”) alleging noncompliance with various waste determination, reporting, training, and planning obligations under the Resource Conservation and Recovery Act at 7seven of our facilities located in Texas and Louisiana. The allegations largely relaterelated to spent film developing solutions generated through our mobile radiographic inspection services and that the claims relaterelated to the characterization and quantities of those wastes and related notices, reporting, training, and planning.
On February 9, 2022, TEAM and the EPA agreed to settle all the claims related to this matter. The parties anticipate finalization ofmatter and the formal settlement agreement on or before Marchwas finalized in April 2022 with our agreement to pay penalties totaling $0.2 million. As of December 31, 2022.2023, we had $0.1 million of penalties outstanding.
Kelli Most Litigation -- On November 13, 2018, Kelli Most filed a lawsuit against Team Industrial Services, Inc., individually and as a personal representative of the estate of Jesse Henson, in the 268th District Court of Fort Bend County, Texas (the “Most litigation”). The complaint asserted claims against Team for negligence resulting in the wrongful death of Jesse Henson. A jury trial commenced on this matter on May 4, 2021. On June 1, 2021, the jury rendered a verdict against Team for $222$222.0 million in compensatory damages.
We believe thatOn January 25, 2022, the jury verdict is not supportedtrial court signed a final judgment in favor of the plaintiff and against Team Industrial Services, Inc. Post-judgment motions challenging the judgment were filed on February 24, 2022 and were denied by the factscourt on April 22, 2022. A notice of theappeal was filed on April 25, 2022, and this case or applicable law, is the result of significant trial error, and there are strong grounds for appeal. We will seek to overturn the verdictcurrently pending in post-trial motions before the District
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Court and, if necessary, to appeal to the Court of Appeals for the StateFirst District of Texas. We intend to vigorously challenge the judgment through all appropriate post-trial motions and appeal processes.Texas, in Houston.
As a result, weWe believe that the likelihood that the amount of the judgment will be affirmed is not probable. We have taken into consideration the events that have occurred after the reporting period and before the financial statements were issued. We currently estimate a range of possible outcomes between $13$13.0 million and approximately $51$51.0 million, and we have accrued a liability as of December 31, 20212023 which is the amount we believe is the most likely estimate for a probable loss on this matter. We have also recorded a related receivable from our third-party insurance providers in other current assets with the corresponding liability of the same amount in other accrued liabilities. Such amounts are treated as non-cash operating activities. The Most litigation is covered by our general liability and excess insurance policies which are occurrence based and subject to an aggregate $3$3.0 million self-insured retention and deductible. All retentions and deductibles have been met, accordingly, we believe pending the final settlement, all further claims will be fully funded by our insurance policies. We will
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continue to evaluate the possible outcomes of this case in light of future developments and their potential impact on factors relevant to our assessment of any possible loss.
On January 25, 2022,Notice of repayment of pandemic related government subsidies - In response to widespread health crises, epidemics and pandemics, certain of our entities based in foreign jurisdictions, received governmental funding assistance to compensate for a portion of employee wages between March 2020 and March 2022. Following ongoing compliance reviews of these funding assistance programs, we received notices stating noncompliance with the trial judge entered a Final Judgment in this matter. TEAM immediately filed a supersedeas bond, to prevent executionrequirements of these funding assistance programs. Accordingly, based on the judgment, while it prepares to file motions to appeal the judgment.
Simon, Vige, and Roberts Matter – On February 19, 2019, a personal injury claim was filedassessments completed by the plaintiffs against several counterparties including Team Industrial Services Inc., ingovernment appointed administrative authority, we have accrued $5.5 million, to be repaid over an extended period, as of December 31, 2023. We believe there are grounds for appeal and intend to challenge the 295th District Court of Harris County, Texas. The plaintiffs fileddecisions passed by the action seeking monetary damages for personal injury, and emotional and mental distress. This matter was settled in July 2021. This claim is covered by our general liability and excess insurance policies which are occurrence based and subjectadministrative authority to an aggregate $3 million self-insured retention and deductible. All retentions and deductibles have been met, accordingly this claim has been fully funded by our insurance policies.repay the funds through appropriate legal means.
Accordingly, for all matters discussed above, we have accrued in the aggregate approximately $44$45.1 million as of December 31, 2021,2023, of which approximately $5$6.1 million is not covered by our various insurance policies.
In addition to legal matters discussed above, we are subject to various lawsuits, claims and proceedings encountered in the normal conduct of business (“Other Proceedings”). Management believesWe believe that based on itsour current knowledge and after consultation with legal counsel that the Other Proceedings, individually or in the aggregate, will not have a material effect on our consolidated financial statements.
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16.


17. SEGMENT AND GEOGRAPHIC DISCLOSURES
ASC 280, Segment Reporting, requires weus to disclose certain information about our operating segments where operatingsegments. Operating segments are defined as “components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance.” We conduct operations in 3two segments: IHT MS and Quest Integrity.

MS.
Segment data for our 3two operating segments are as follows (in thousands):
Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202120202019 20232022
Revenues:Revenues:
IHTIHT$415,371 $374,740 $512,950 
IHT
IHT
MSMS378,826 392,484 535,372 
Quest Integrity80,356 85,315 114,992 
Total$874,553 $852,539 $1,163,314 
Total Revenues
 Twelve Months Ended
December 31,
 202120202019
Operating income (loss):
IHT1
$12,997 $(174,638)$24,084 
MS2
(47,728)25,879 55,385 
Quest Integrity3
900 16,474 28,757 
Corporate and shared support services(92,151)(85,077)(110,372)
Total$(125,982)$(217,362)$(2,146)
 Twelve Months Ended
December 31,
 20232022
Operating income (loss):
IHT$24,220 $17,093 
MS27,759 20,930 
Corporate and shared support services(65,255)(77,825)
Total Operating income (loss)$(13,276)$(39,802)
 Twelve Months Ended
December 31,
 20232022
Capital expenditures1:
IHT$5,373 $13,939 
MS5,052 5,013 
Corporate and shared support services84 
Total Capital expenditures$10,434 $19,036 
______________
1    Includes goodwill impairment loss of $191.8 million for IHT for the year ended December 31, 2020.
2    Includes goodwill impairment loss of $55.8 million for MS for the year ended December 31, 2021.
3    Includes goodwill impairment loss of $8.8 million for Quest for the year ended December 31, 2021.
 Twelve Months Ended
December 31,
 202120202019
Capital expenditures1:
IHT$11,742 $3,218 $7,983 
MS3,692 8,767 10,755 
Quest Integrity3,600 3,743 4,550 
Corporate and shared support services1,464 1,939 8,446 
Total$20,498 $17,667 $31,734 
______________
1    Excludes finance leases. Totals may vary from amounts presented in the consolidated statements of cash flows due to the timing of cash payments.
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Twelve Months Ended
December 31,
Twelve Months Ended
December 31,
202120202019 20232022
Depreciation and amortization:Depreciation and amortization:
IHTIHT$12,959 $14,891 $17,616 
IHT
IHT
MSMS20,500 21,854 21,835 
Quest Integrity2,616 3,587 3,557 
Corporate and shared support servicesCorporate and shared support services5,443 5,576 6,051 
Total$41,518 $45,908 $49,059 
Total Depreciation and amortization
Separate measures of our assets by operating segment are not produced or utilized by management to evaluate segment performance.
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A geographic breakdown of our revenues for the years ended December 31, 2021, 20202023 and 20192022 and our total long-lived assets as of December 31, 2021, 20202023 and 20192022 are as follows (in thousands):
Total
Revenues1
Total
Long-lived Assets2
Twelve months ended December 31, 2021
Total
Revenues1
Total
Revenues1
Total
Long-lived Assets2
Twelve months ended December 31, 2023
United States
United States
United StatesUnited States$600,665 $270,684 
CanadaCanada108,659 8,595 
EuropeEurope108,433 27,295 
Other foreign countriesOther foreign countries56,796 5,383 
TotalTotal$874,553 $311,957 
Twelve months ended December 31, 2020
Twelve months ended December 31, 2022
United StatesUnited States$606,818 $289,507 
Canada87,028 8,291 
Europe104,667 34,674 
Other foreign countries54,026 4,988 
Total$852,539 $337,460 
Twelve months ended December 31, 2019
United States
United StatesUnited States$838,385 $328,832 
CanadaCanada127,574 8,625 
EuropeEurope126,794 32,517 
Other foreign countriesOther foreign countries70,561 6,044 
TotalTotal$1,163,314 $376,018 
 ______________
1    Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work.
2    Excludes goodwill, intangible assets not being amortized that are to be held and used, financial instruments and deferred tax assets.

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17. RESTRUCTURING AND OTHER RELATED CHARGES

Our restructuring and other related charges, net for the years ended December 31, 2021, 2020 and 2019 are summarized by segment as follows (in thousands):
Twelve Months Ended December 31,
202120202019
Operating Group Reorganization and other continuing restructuring measures
Severance and related costs
IHT$459 $— $— 
MS514 — — 
Quest Integrity381 — — 
Corporate and shared support services1,562 — — 
Total2,916 — — 
Grand total$2,916 $— $— 

Operating Group Reorganization. In January 2021, we announced a new strategic organizational structure to better position ourselves for the recovery, continue sector diversification, and enhance client value (the “Operating Group Reorganization”). In connection with the Operating Group Reorganization, we announced certain executive leadership changes and the appointment of experienced new talent to our leadership team. For the twelve months ended December 31, 2021, we incurred severance charges of $2.9 million, which represents all costs cumulatively incurred to date as a result of the Operating Group Reorganization.

A rollforward of our accrued severance liability associated with this reorganization is presented below (in thousands):
Twelve Months Ended
December 31, 2021
Balance, beginning of period$— 
Charges2,916 
Payments(2,204)
Balance, end of period$712 

For the twelve months ended December 31, 2021, we also incurred professional fees of $1.9 million associated with the Operating Group Reorganization.
OneTEAM Program
Beginning in 2017, we undertook a project (“OneTEAM”) to assess all aspects of our business for improvement and cost saving opportunities. We did not incur any severance costs under OneTEAM during the twelve months ended December 31, 2021. During the twelve months ended December 31, 2020, we incurred $3.4 million in severance charges associated with OneTEAM. We have incurred $11.8 million of OneTEAM severance charges cumulatively to date, and do not expect any further severance costs under this program. As of December 31, 2021, we had no remaining severance liability outstanding under OneTEAM.
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18. ACCUMULATED OTHER COMPREHENSIVE LOSS
A summary of changes in accumulated other comprehensive loss included within shareholders’ equity is as follows (in thousands):
 Twelve Months Ended
December 31, 2021
Twelve Months Ended
December 31, 2020
 Foreign
Currency
Translation
Adjustments
Foreign
Currency
Hedge
Defined benefit pension plansTax
Provision
TotalForeign
Currency
Translation
Adjustments
Foreign
Currency
Hedge
Defined benefit pension plansTax
Provision
Total
Balance at beginning of year$(23,045)$2,988 $(8,021)$400 $(27,678)$(26,742)$4,186 $(8,021)$387 $(30,190)
Other comprehensive income (loss)(2,213)— 4,148 (989)946 3,697 (1,198)— 13 2,512 
Balance at end of year$(25,258)$2,988 $(3,873)$(589)$(26,732)$(23,045)$2,988 $(8,021)$400 $(27,678)
The following table represents the related tax effects allocated to each component of other comprehensive income (loss) (in thousands):
 Twelve Months Ended December 31,
202120202019
 Gross
Amount
Tax
Effect
Net
Amount
Gross
Amount
Tax
Effect
Net
Amount
Gross
Amount
Tax
Effect
Net
Amount
Foreign currency translation adjustments$(2,213)$(1)$(2,214)$3,697 $(340)$3,357 $3,865 $393 $4,258 
Foreign currency hedge— — — (1,198)294 (904)282 (69)213 
Defined benefit pension plans4,148 (988)3,160 — 59 59 (162)(107)(269)
Total$1,935 $(989)$946 $2,499 $13 $2,512 $3,985 $217 $4,202 
19. Related Party Transactions

RELATED PARTY TRANSACTIONS
Alvarez & Marsal providesprovided certain consulting services to the Companyus in connection with our former Interim CFOChief Financial Officer position and other corporate support costs. The CompanyEffective June 12, 2022 the Interim Chief Financial Officer position ended, as we named a permanent Chief Financial Officer. We paid $8.0$8.1 million in consulting fees to Alvarez & Marsal for the year ended December 31, 2021.2022.
In connection with the Company’sour debt transactions, the Companywe engaged in transactions with Corre and Atlantic ParkAPSC to provide funding as described in Note 11.
11 - Debt
.
20.19. SUBSEQUENT EVENTS
Refer to Note 1 for informationAs of March 7, 2024, the filing date of this Annual Report on Form 10-K, we evaluated the Recent Financing Transactions and Note 11 for information on the amendmentsexistence of events occurring subsequent to the end of fiscal year 2023 and determined that there were no events or transactions that would have a material impact on our results of operations or financial position, except for the execution of Amendment No.1 to the A&R Term Loan Credit Agreement(“Amendment No.1”), and Amendment No.4 to the 2022 ABL Credit Facility, Incremental FinancingAgreement (“Amendment No.4”), each dated March 6, 2024. Amendment No.1 and Equity Issuance we entered into on February 11, 2022.
On March 7, 2022,Amendment No.4 modified certain terms and covenants defined in the Company completed a transaction with Superior Plant Rentals (“SPR”) for the sale of certain assets for $3.0 million in cash.respective debt agreements.
ITEM 9.    CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
There have been no disagreements concerning accounting and financial disclosures with our independent accountants during any of the periods presented.
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ITEM 9A.    CONTROLS AND PROCEDURES
Evaluation of disclosure controls and procedures. Disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Securities Exchange Act of 1934, as amended (“Exchange Act”), are controls and procedures that are designed to ensure that the information required to be disclosed in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC and that such information is appropriately accumulated and communicated to management, including our Chief Executive Officer (“CEO”) and our Chief Financial Officer (“CFO”), as appropriate, to allow timely decisions regarding required disclosure.
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As of the end of the period covered by this report, an evaluation was carried out under the supervision and with the participation of our management, including our CEO and CFO, of the effectiveness of the design and operation of our disclosure controls and procedures. This evaluation included consideration of the various processes carried out under the direction of our disclosure committee in an effort to ensure that information required to be disclosed in our SEC reports is recorded, processed, summarized and reported within the time periods specified by the SEC. This evaluation also considered the work completed related to our compliance with Section 404 of the Sarbanes-Oxley Act of 2002. Based on this evaluation, our CEO and CFO have concluded that, as of December 31, 2021,2023, our disclosure controls and procedures were effective.

Management’s Annual Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Exchange Act Rule 13a-15(f). Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of our consolidated financial statements for external purposes in accordance with generally accepted accounting principles (“GAAP”).principles.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate over time.
We have used the framework set forth in the report entitled Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013) to evaluate the effectiveness of our internal control over financial reporting. As a result of this evaluation, Management has concluded that our internal control over financial reporting was effective as of December 31, 2021.
KPMG LLP, our independent registered public accounting firm, has issued an attestation report on our internal control over financial reporting which is set forth in this Annual Report on Form 10-K.2023.
Changes in internal control over financial reporting. There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) of the Securities Exchange Act) that have materially affected or are reasonably likely to materially affect our internal control over financial reporting during the fourth quarter of our fiscal year ended December 31, 2021.2023.
This annual report does not include an attestation report of the company’s registered public accounting firm regarding internal control over financial reporting. Management’s report was not subject to attestation by the company’s registered public accounting firm pursuant to rules of the Securities and Exchange Commission that permit the Company to provide only management’s report in this annual report.

ITEM 9B.    OTHER INFORMATION
NONE
Amendment No. 1 to A&R Term Loan Credit Agreement
On March 6, 2024, the Company, along with the guarantors party thereto, the lenders party thereto and Cantor Fitzgerald Securities, as agent, entered into Amendment No. 1, Limited Waiver and Consent to Amended and Restated Term Loan Credit Agreement (“Term Loan Amendment No. 1”) to the A&R Term Loan Credit Agreement. Term Loan Amendment No. 1 amended the A&R Term Loan Credit Agreement to, among other things (i) modify the definition of “EBITDA” to permit certain additional addbacks, (ii) increase the amount of purchase money indebtedness and capital lease obligations permitted thereunder, (iii) permit a sale and leaseback transaction closed concurrently with Term Loan Amendment No. 1 (the “Sale Leaseback Transaction”) and (iv) waive any mandatory prepayment requirement in connection with such sale leaseback transaction.
The foregoing summary of Term Loan Amendment No. 1 does not purport to be complete and is subject to, and qualified in its entirety by, the full and complete text of Term Loan Amendment No. 1, a copy of which is attached hereto as Exhibit 10.20 and is incorporated by reference herein.



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Amendment No. 4 to 2022 ABL Credit Agreement
On March 6, 2024, the Company, along with the guarantors party thereto, the lenders party thereto and Eclipse Business Capital LLC, as agent, entered into Amendment No. 4, Limited Waiver and Consent to Credit Agreement (“ABL Amendment No. 4”) to the ABL Credit Agreement. ABL Amendment No. 4 amended the ABL Credit Agreement to, among other things (i) modify the definition of “EBITDA” to permit certain additional addbacks, (ii) increase the amount of purchase money indebtedness and capital lease obligations permitted thereunder, (iii) permit the Sale Leaseback Transaction closed concurrently with ABL Amendment No. 4 and (iv) waive any mandatory prepayment requirement in connection with such sale leaseback transaction.
The foregoing summary of ABL Amendment No. 4 does not purport to be complete and is subject to, and qualified in its entirety by, the full text of ABL Amendment No. 4, a copy of which is attached hereto as Exhibit 10.21 and is incorporated by reference herein.

ITEM 9C.DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable
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PART III
The information for the following items of Part III has been omitted from this Annual Report on Form 10-K since we will file, not later than 120 days following the close of our fiscal year ended December 31, 2021,2023, our Definitive Proxy Statement. The information required by Part III will be included in that proxy statement and such information is hereby incorporated by reference, with the exception of the information under the headings “Compensation Committee Report” and “Audit Committee Report.”
Code of Business Conduct and Ethics
We have adopted a written code of business conduct and ethics that applies to our directors, officers and employees, including our principal executive officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions. A copy of the code of business conduct and ethics is available on the Corporate Governance section of our website, which is located at www.teaminc.com. If we make any substantive amendments to, or grant any waivers from, the code of business conduct and ethics for any officer or director, we will disclose the nature of such amendment or waiver on our website or in a current report on Form 8-K filed with the SEC. The inclusion of our website address in this Annual Report on Form 10-K does not include or incorporate by reference the information on our website into this Annual Report.
ITEM 10.    DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
ITEM 11.    EXECUTIVE COMPENSATION
ITEM 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
ITEM 14.    PRINCIPAL ACCOUNTING FEES AND SERVICES

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PART IV
ITEM 15.    EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a)1)Consolidated Financial Statements filed as part of this report are listed in the Financial Table of Contents included in this report and incorporated by reference in this report in Part II, Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and Item 8, “Consolidated Financial Statements and Supplementary Data.”
2)All schedules for which provision is made in the applicable accounting regulations of the SEC are listed in this report in Part II, Item 8, “Consolidated Financial Statements and Supplementary Data.”
3)See exhibits listed under Part (b) below.
(b)Exhibits
Exhibit
Number
Description
3.1
3.2
3.3
3.4
3.33.5
3.43.6
4.1
4.2Certificate representing shares of common stock of Company (filed as Exhibit 4(1) to Team, Inc.’s Registration Statement on Form S-1, File(File No. 2-68928,2-68928), incorporated by reference herein).
4.3
4.4
4.54.4
4.5
4.6
4.64.7
4.74.8
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Exhibit
Number
Description
4.84.9
4.94.10
4.10
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Exhibit
Number
Description
4.1110.1
4.12
10.1†
10.2
10.2†10.3
10.4
10.5
10.3†10.6
10.7
10.8
10.9
10.10
10.11†
10.4†10.12†
10.5.1†
10.5.2†10.13†
10.6†
10.7†10.14†
10.8†
10.9†
10.10†
10.15†
10.16†
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Exhibit
Number
Description
10.11†10.17†
10.12
10.13†
10.14†
10.15†
10.16
10.17
10.18†
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Exhibit
Number
Description
10.19†
10.20†10.20*
10.21†
10.22
10.2310.21*
10.24†
10.25
10.26
10.27
10.28
10.29
10.30
10.31
10.32
10.33
21
23.1
31.1
31.2
31.3
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Exhibit
Number
Description
32.1
32.2
32.3
97.1
101.INSInline XBRL Instance Document – the instance document does not appear in the Interactive Data File because XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File (embedded within the Inline XBRL document).
Management contract or compensation plan or arrangement.

*Certain schedules and similar attachments have been omitted in reliance on Item 601(a)(5) of Regulation S-K. Team, Inc. will provide, on a supplemental basis, a copy of any omitted schedule or attachment to the SEC or its staff upon request.

Note: Unless otherwise indicated, documents incorporated by reference are located under SEC file number 001-08604.

ITEM 16.    FORM 10-K SUMMARY
NONE

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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized March 16, 2022.7, 2024.
 
TEAM, INC.
/S/   AMERINOGATTI   KEITH D. TUCKER
Amerino GattiKeith D. Tucker
Chief Executive Officer
(Principal Executive Officer)
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacity and on the dates indicated.
 
/S/AMERINOGATTI   KEITH D. TUCKER
Chief Executive Officer (Principal Executive Officer); Chairman of the BoardMarch 16, 20227, 2024
(Amerino Gatti)Keith D. Tucker)
/S/ MATTHEW E. KVARDA        NELSON M. HAIGHT
Interim Chief Financial Officer (Principal Financial Officer)March 16, 20227, 2024
(Matthew E. Kvarda)Nelson M. Haight)
/SS/ /    MATTHEW E. ACOSTA
Vice President and Chief Accounting Officer (Principal Accounting Officer)March 16, 20227, 2024
(Matthew E. Acosta)
/S/ J. MICHAEL ANDERSON
DirectorMarch 16, 20227, 2024
(J. Michael Anderson)
/S/ MICHAEL J. CALIEL
Director, Executive ChairmanMarch 16, 20227, 2024
(Michael J. Caliel)
/S/ JEFFERY G. DAVIS
DirectorMarch 16, 20227, 2024
(Jeffery G. Davis)
/S/ ANTHONY R. HORTON
DirectorMarch 16, 20227, 2024
(Anthony R. Horton)
/S/    SYLVIA J. KERRIGAN
Lead DirectorMarch 16, 2022
(Sylvia J. Kerrigan)
/S/ EVAN S. LEDERMAN
DirectorMarch 16, 20227, 2024
(Evan. S. Lederman)
/S/ TED STENGER
DirectorMarch 16, 20227, 2024
(Ted Stenger)

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