UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

Annual Report Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934
For the Fiscal Year Ended December 31, 20152018
Commission File Number: 0-12507
ARROW FINANCIAL CORPORATION

(Exact name of registrant as specified in its charter)
New York 22-2448962
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
250 GLEN STREET, GLENS FALLS, NEW YORK 12801
(Address of principal executive offices)   (Zip Code)
Registrant’s telephone number, including area code:   (518) 745-1000
SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT: NONE
SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:
Common Stock, Par Value $1.00
(Title of Class)
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.   Yes      x No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes      x  No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes         No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).   Yes         No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
X
Accelerated filer   x 
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  Yes      No
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes       x  No
State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently completed second fiscal quarter:    $348,534,481$510,085,420
Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date.
Class Outstanding as of February 29, 201628, 2019
Common Stock, par value $1.00 per share 12,952,22714,465,928

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Registrant’s Proxy Statement for the Annual Meeting of Stockholders to be held May 4, 20168, 2019 (Part III).





ARROW FINANCIAL CORPORATION
FORM 10-K
TABLE OF CONTENTS
 Page
Note on Terminology3
The Company and Its Subsidiaries3
Forward-Looking Statements3
Use of Non-GAAP Financial Measures4
PART I 






PART II 








PART III 





PART IV 






*These items are incorporated by reference to the CorporationsCorporation’s Proxy Statement for the Annual Meeting of Stockholders to be held May 4, 2016.8, 2019.


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NOTE ON TERMINOLOGY
In this Annual Report on Form 10-K, the terms Arrow,“Arrow,the “the registrant,the company, “the Company,we, “we,us, “us, and our“our, generally refer to Arrow Financial Corporation and subsidiaries as a group, except where the context indicates otherwise.  At certain points in this Report, our performance is compared with that of our peer group“peer group” of financial institutions.  Unless otherwise specifically stated, this peer group is comprised of the group of 32968 domestic (U.S. based)(U.S.-based) bank holding companies with $1 to $3 billion in total consolidated assets as identified in the Federal Reserve BoardsBoard’s most recent Bank“Bank Holding Company Performance ReportReport” (which is the Performance Report for the most recently available period ending December 31, 2015)September 30, 2018), and peer group data has been derived from such Report.  This peer group is not, however, identical to either of the peer groups comprising the two bank indices included in the stock performance graphs on pages 1820 and 1921 of this Report.


THE COMPANY AND ITS SUBSIDIARIES
Arrow is a two-bank holding company headquartered in Glens Falls, New York.  Our banking subsidiaries are Glens Falls National Bank and Trust Company (Glens Falls National)National/GFNB) whose main office is located in Glens Falls, New York, and Saratoga National Bank and Trust Company (Saratoga National)National/SNB) whose main office is located in Saratoga Springs, New York.  Active subsidiaries of Glens Falls National include Capital Financial Group, Inc.Upstate Agency, LLC (an insurance agency specializingthat sells property and casualty insurance agency and also specializes in selling and servicing group health care policies and life insurance), Upstate Agency, LLC (a property and casualty insurance agency), Glens Falls National Insurance Agencies, LLC (a property and casualty insurance agency - currently doing business under the name of McPhillips Insurance Agency), North Country Investment Advisers, Inc. (a registered investment adviser that provides investment advice to our proprietary mutual funds) and Arrow Properties, Inc. (a real estate investment trust, or REIT). Our holding companyArrow also owns directly two subsidiary business trusts, organized in 2003 and 2004 to issue trust preferred securities (TRUPs), which are still outstanding.


FORWARD-LOOKING STATEMENTS
The information contained in this Annual Report on Form 10-K contains statements that are not historical in nature but rather are based on our beliefs, assumptions, expectations, estimates and projections about the future.  These statements are forward-looking statements“forward-looking statements” within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), and involve a degree of uncertainty and attendant risk.  Words such as expects,“expects,believes, “believes,anticipates, “anticipates,estimates “estimates” and variations of such words and similar expressions often identify such forward-looking statements.  Some of these statements, such as those included in the interest rate sensitivity analysis in Item 7A of this Report, entitled Quantitative“Quantitative and Qualitative Disclosures About Market Risk, are merely presentations of what future performance or changes in future performance would look like based on hypothetical assumptions and on simulation models.  Other forward-looking statements are based on our general perceptions of market conditions and trends in activity, both locally and nationally, as well as current management strategies for future operations and development.

Forward-looking statements in this Report include the following:
TopicSectionPageLocation
Dividend CapacityPart I, Item 1.C.81st paragraph under "Dividend Restrictions; Other Regulatory Sanctions"
Part II, Item 7.E.481st paragraph under "Dividends"
Impact of Legislative DevelopmentsPart I, Item 1.D.9Last paragraph in Section D
Part II, Item 7.A.27Paragraph in "Health Care Reform"
Visa StockPart II, Item 7.A.27Paragraph under "Visa Class B Common Stock"
Impact of Changing Interest Rates on EarningsPart II, Item 7.C.II.a.40Last paragraph under “Automobile Loans”
Part II, Item 7.C.II.a.41Last two paragraphs
Part II, Item 7A.51Last 4 paragraphs
Adequacy of the Allowance for Loan
   Losses
Part II, Item 7.B.II.32
1st paragraph under II. Provision For Loan Losses and Allowance For Loan Losses
Noninterest IncomePart II, Item 7.C.IV34Paragraphs four and five under "2015 Compared to 2014"
Expected Level of Real Estate LoansPart II,   Item 7.C.II.a.39
Paragraphs under Residential Real Estate
Loans
LiquidityPart II, Item 7.D.46Last 2 paragraphs under "Liquidity"
Commitments to Extend CreditPart II, Item 878Last 2 paragraphs in Note 8
Pension plan return on assetsPart II, Item 894
2nd to last paragraph in Note 13
Realization of recognized net
   deferred tax assets
Part II, Item 895
2nd to last paragraph in Note 15

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These forward-looking statements may not be exhaustive, are not guarantees of future performance and involve certain risks and uncertainties that are difficult to quantify or, in some cases, to identify.  You should not place undue reliance on any such forward-looking statements. In the case of all forward-looking statements, actual outcomes and results may differ materially from what the statements predict or forecast.  Factors that could cause or contribute to such differences include, but are not limited to:  
a.rapid and dramatic changes in economic and market conditions, such as the U.S. economy experienced during the financial crisis of 2008-2010;
b.rapid and dramatic changes in economic and market conditions;
sharp fluctuations in interest rates, economic activity, andor consumer spending patterns;
c.sudden changes in the market for products we provide, such as real estate loans;
d.significant new banking or other laws and regulations, such as the Dodd-Frank Wall Street Reform and Consumer Protection Act (the Dodd-Frank Act or Dodd-Frank) and the rules and regulations issued or to be issued thereunder;
e.significant changes in U.S. monetary or fiscal policy, including new or revised monetary programs or targets adopted or announced by the Federal Reserve ("monetary tightening or easing") or significant new federal legislation materially affecting the federal budget ("fiscal tightening or expansion");
f.enhanced competition from unforeseen sources; and
g.similar uncertainties inherent in banking operations or business generally, including technological developments and changes.

significant changes in banking or other laws and regulations, including both enactment of new legal or regulatory measures (e.g., the Economic Growth, Regulatory Relief and Consumer Protection Act ("Economic Growth Act"), the Tax Cuts and Jobs Act of 2017 ("Tax Act") and the Dodd-Frank Wall Street Reform and Consumer Protection Act ("Dodd-Frank")) or the modification or elimination of pre-existing measures;
significant changes in U.S. monetary or fiscal policy, including new or revised monetary programs or targets adopted or announced by the Federal Reserve ("monetary tightening or easing") or significant new federal legislation materially affecting the federal budget ("fiscal tightening or expansion");
competition from other sources (e.g., non-bank entities);
similar uncertainties inherent in banking operations or business generally, including technological developments and changes; and
other risks detailed from time to time within our filings with the Securities and Exchange Commission ("SEC").
We are under no duty to update any of the forward-looking statements after the date of this Annual Report on Form 10-K to conform such statements to actual results. All forward-looking statements, express or implied, included in this reportReport and the documents we incorporate by reference and that are attributable to the Company are expressly qualified in their entirety by this cautionary statement. This cautionary statement should also be considered in connection with any subsequent written or oral forward-looking statements that the Company or any persons acting on our behalf may issue.




USE OF NON-GAAP FINANCIAL MEASURES
The Securities and Exchange Commission (SEC)SEC has adopted Regulation G, which applies to all public disclosures, including earnings releases, made by registered companies that contain non-GAAP“non-GAAP financial measures.  GAAP is generally accepted accounting principles in the United States of America.  Under Regulation G, companies making public disclosures containing non-GAAP financial measures must also disclose, along with each non-GAAP financial measure, certain additional information, including a reconciliation of the non-GAAP financial measure to the closest comparable GAAP financial measure and a statement of the CompanysCompany’s reasons for utilizing the non-GAAP financial measure as part of its financial disclosures.  The SEC has exempted from the definition of non-GAAP“non-GAAP financial measuresmeasures” certain commonly used financial measures that are not based on GAAP.  When these exempted measures are included in public disclosures, supplemental information is not required.  The following measures used in this Report, which are commonly utilized by financial institutions, have not been specifically exempted by the SEC and may constitute "non-GAAP financial measures" within the meaning of the SEC's new rules, although we are unable to state with certainty that the SEC would so regard them.

Tax-Equivalent Net Interest Income and Net Interest Margin: Net interest income, as a component of the tabular presentation by financial institutions of Selected Financial Information regarding their recently completed operations, as well as disclosures based on that tabular presentation, is commonly presented on a tax-equivalent basis.  That is, to the extent that some component of the institution's net interest income, which is presented on a before-tax basis, is exempt from taxation (e.g., is received by the institution as a result of its holdings of state or municipal obligations), an amount equal to the tax benefit derived from that component is added to the actual before-tax net interest income total.  This adjustment is considered helpful in comparing one financial institution's net interest income to that of another institution or in analyzing any institutionsinstitution’s net interest income trend line over time, to correct any analytical distortion that might otherwise arise from the fact that financial institutions vary widely in the proportions of their portfolios that are invested in tax-exempt securities, and from the fact that even a single institution may significantly alter over time the proportion of its own portfolio that is invested in tax-exempt obligations.  Moreover, net interest income is itself a component of a second financial measure commonly used by financial institutions, net interest margin, which is the ratio of net interest income to average earning assets.  For purposes of this measure as well, tax-equivalent net interest income is generally used by financial institutions, again to provide a better basis of comparison from institution to institution and to better demonstrate a single institutionsinstitution’s performance over time. We follow these practices.

The Efficiency Ratio: Financial institutions often use an "efficiency ratio" as a measure of expense control.  The efficiency ratio typically is defined as the ratio of noninterest expense to net interest income and noninterest income.  Net interest income as utilized in calculating the efficiency ratio is typically the same as the net interest income presented in Selected Financial Information table discussed in the preceding paragraph, i.e., it is expressed on a tax-equivalent basis.  Moreover, many financial institutions, in calculating the efficiency ratio, also adjust both noninterest expense and noninterest income to exclude from these items (as calculated under GAAP) certain recurring component elements of income and expense, such as intangible asset amortization (which is included in noninterest expense under GAAP but may not be included therein for purposes of calculating the efficiency ratio) and securities gains or losses (which are reflected in the calculation of noninterest income under GAAP but may be ignored for purposes of calculating the efficiency ratio).  We make these adjustments.

Tangible Book Value per Share:  Tangible equity is total stockholdersstockholders’ equity less intangible assets.  Tangible book value per share is tangible equity divided by total shares issued and outstanding.  Tangible book value per share is often regarded as a more meaningful comparative ratio than book value per share as calculated under GAAP, that is, total stockholdersstockholders’ equity including intangible assets divided by total shares issued and outstanding.  Intangible assets includes many items, but in our case, essentially represents goodwill.


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Adjustments for Certain Items of Income or Expense: In addition to our regular utilization in our public filings and disclosures of the various non-GAAP measures commonly utilized by financial institutions discussed above, we also may elect from time to time, in connection with our presentation of various financial measures prepared in accordance with GAAP, such as net income, earnings per share (i.e., EPS), return on average assets (i.e., ROA), and return on average equity (i.e., ROE), to provide as well certain comparative disclosures that adjust these GAAP financial measures, typically by removing therefrom the impact of certain transactions or other material items of income or expense that are unusual or unlikely to be repeated.  We do so only if we believe that inclusion of the resulting non-GAAP financial measures may improve the average investor's understanding of our results of operations by separating out items that have a disproportional positive or negative impact on the particular period in question or by otherwise permitting a better comparison from period-to-period in our results of operations with respect to our fundamental lines of business, including the commercial banking business.

We believe that the non-GAAP financial measures disclosed by us from time-to-time are useful in evaluating our performance and that such information should be considered as supplemental in nature, and not as a substitute for or superior to, the related financial information prepared in accordance with GAAP.  Our non-GAAP financial measures may differ from similar measures presented by other companies.

PART I
Item 1. Business

A. GENERAL
Our holding company, Arrow Financial Corporation, a New York corporation, was incorporated on March 21, 1983 and is registered as a bank holding company within the meaning of the Bank Holding Company Act of 1956.  Arrow owns two nationallynationally- chartered banks in New York (Glens Falls National and Saratoga National), and through such banks indirectly owns various non-banknon-


bank subsidiaries, including threean insurance agencies,agency, a registered investment adviser and a REIT. See "The Company and Its Subsidiaries," above.
Subsidiary Banks (dollars in thousands)
      
Glens Falls National Saratoga NationalGlens Falls National Saratoga National
Total Assets at Year-End$2,057,938
 $390,998
$2,444,624
 $542,244
Trust Assets Under Administration and
Investment Management at Year-End
(Not Included in Total Assets)
$1,154,897
 $77,993
$1,282,364
 $103,388
Date Organized1851
 1988
1851
 1988
Employees (full-time equivalent)462
 49
462
 54
Offices30
 9
30
 10
Counties of Operation
Warren, Washington,
Saratoga, Essex &
Clinton
 
 Saratoga, Albany &
Rensselaer
Warren, Washington,
Saratoga, Essex &
Clinton
 
 Saratoga, Albany,
Rensselaer, & Schenectady
Main Office
250 Glen Street
Glens Falls, NY
 
171 So. Broadway
Saratoga Springs, NY
250 Glen Street
Glens Falls, NY
 
171 So. Broadway
Saratoga Springs, NY

The holding companyscompany’s business consists primarily of the ownership, supervision and control of our two banks, including the banks' subsidiaries.  The holding company provides various advisory and administrative services and coordinates the general policies and operation of the banks. There were 511516 full-time equivalent employees, including 6658 employees within our insurance agency affiliates,affiliate, at December 31, 2015.2018.
We offer a fullbroad range of commercial and consumer banking and financial products.  Our deposit base consists of deposits derived principally from the communities we serve.  We target our lending activities to consumers and smallsmall- and mid-sized companies in our immediateregional geographic areas.area. In addition, through an indirect lending program we acquire consumer loans from an extensive network of automobile dealers that operate in a larger area of upstate New York, and in central and southern Vermont. Through our banks' trust operations, we provide retirement planning, trust and estate administration services for individuals, and pension, profit-sharing and employee benefit plan administration for corporations.


B. LENDING ACTIVITIES
Arrow engages in a wide range of lending activities, including commercial and industrial lending primarily to small and mid-sized companies; mortgage lending for residential and commercial properties; and consumer installment and home equity financing. We also maintain an active indirect lending program through our sponsorship of automobile dealer programs under which we purchase dealer paper,consumer auto loans, primarily from dealers that meet pre-established specifications.  From time to time, we sell a portion of our residential real estate loan originations into the secondary market, primarily to the Federal Home Loan Mortgage Corporation ("Freddie Mac") as well as a limited number ofand other financial institutions and governmental agencies. Normally, we retain the servicing rights on mortgage loans originated and sold by us into the secondary markets, subject to our periodic determinations on the continuing profitability of such activity.  
Generally, we continue to implement lending strategies and policies that are intended to protect the quality of the loan portfolio, including strong underwriting and collateral control procedures and credit review systems. Loans are placed on nonaccrual status either due to the delinquency status of principal and/or interest or a judgment by management that the full repayment of principal and interest is unlikely. Home equity lines of credit, secured by real property, are systematically placed on nonaccrual status when 120 days past due, and residential real estate loans when 150 days past due. Commercial and commercial real estate loans are evaluated on a loan-by-loan basis and are placed on nonaccrual status when 90 days past due if the full collection of principal and interest is uncertain. (See Part II, Item 7.C.II.c. "Risk Elements.") Subsequent cash payments on loans classified as nonaccrual may be applied all to principal, although income in some cases may be recognized on a cash basis.

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We lend almost exclusively to borrowers within our normal retail service area in northeastern New York State, with the exception of our indirect consumer lending line of business, where we acquire retail paper from an extensive network of automobile dealers that operate in a slightly larger area of upstate New York, and in central and southern Vermont. The loan portfolio does not include any foreign loans or any other significant risk concentrations.  We do not generally participate in loan syndications, either as originator or as a participant.  However, from time to time, we buy participations in individual loans, typically commercial loans, originated by other financial institutions in New York and adjacent states. In recent periods, the total dollar amount of such participations has fluctuated, but generally represents less than 20% of commercial loans outstanding. Most of the portfolio is fully collateralized, and many commercial loans are further supported by personal guarantees.
We do not engage in subprime mortgage lending as a business line and we do not extend or purchase so-called "Alt A," "negative amortization," "option ARM's"ARM's" or "negative equity" mortgage loans.  


C. SUPERVISION AND REGULATION
The following generally describes the laws and regulations to which we are subject.  Bank holding companies, banks and their affiliates are extensively regulated under both federal and state law.  To the extent that the following information summarizes statutory or regulatory law, it is qualified in its entirety by reference to the particular provisions of the various statutes and regulations.  Any change in applicable law may have a material effect on our business operations, customers, prospects and investors.



Bank Regulatory Authorities with Jurisdiction over Arrow and its Subsidiary Banks

Arrow is a registered bank holding company within the meaning of the Bank Holding Company Act of 1956 ("BHC Act") and as such is subject to regulation by the Board of Governors of the Federal Reserve System ("FRB").  Arrow is not, at present, a so-called "financial holding company" under federal banking law.  As a "bank holding company" under New York State law, Arrow is also subject to regulation by the New York State Department of Financial Services.  Our two subsidiary banks are both national banks and are subject to supervision and examination by the Office of the Comptroller of the Currency ("OCC"). The banks are members of the Federal Reserve System and the deposits of each bank are insured by the Deposit Insurance Fund of the Federal Deposit Insurance Corporation ("FDIC").  The BHC Act generally prohibits Arrow from engaging, directly or indirectly, in activities other than banking, activities closely related to banking, and certain other financial activities.  Under the BHC Act, a bank holding company generally must obtain FRB approval before acquiring, directly or indirectly, voting shares of another bank or bank holding company, if after the acquisition the acquiror would own 5 percent or more of a class of the voting shares of that other bank or bank holding company.  Bank holding companies are able to acquire banks or other bank holding companies located in all 50 states, subject to certain limitations.  The Gramm-Leach-Bliley Act ("GLBA"), enacted in 1999, authorized bankBank holding companies designatedthat meet certain qualifications may choose to apply to the FRB for designation as "financial holding companies"companies." If they obtain such designation, they will thereafter be eligible to acquire or otherwise affiliate with a much broader array of other financial institutions than was previously permitted,"bank holding companies" are eligible to acquire or affiliate with, including insurance companies, investment banks and merchant banks. Arrow has not attempted to become, and has not been designated as, a financial holding company.  See Item 1.D., "Recent Legislative Developments."

The FRB and the OCC have broad regulatory, examination and enforcement authority. The FRB and the OCC conduct regular examinations of the entities they regulate. In addition, banking organizations are subject to requirements for periodic reporting requirements to the regulatory authorities.  The FRB and OCC have the authority to implement various remedies if they determine that the financial condition, capital, asset quality, management, earnings, liquidity or other aspects of a banking organization's operations are unsatisfactory or if they determine the banking organization is violating or has violated any law or regulation. The authority of the FRB and the OCCfederal bank regulators over banking organizations includes, but is not limited to, prohibiting unsafe or unsound practices; requiring affirmative action to correct a violation or unsafe or unsound practice; issuing administrative orders; requiring the organization to increase capital; requiring the organization to sell subsidiaries or other assets; restricting dividends, distributions and distributions;repurchases of the organization's stock; restricting the growth of the organization; assessing civil money penalties; removing officers and directors; and terminating deposit insurance. The FDIC may terminate a depository institution's deposit insurance upon a finding that the institution's financial condition is unsafe or unsound or that the institution has engaged in unsafe or unsound practices or has violated any applicable rule, regulation, order or condition enacted or imposed by the depository institution's bank regulators.for certain other reasons.

Regulatory Supervision of Other Arrow Subsidiaries

The insurance agency subsidiariessubsidiary of Glens Falls National areis subject to the licensing and other provisions of New York State Insurance Law and areis regulated by the New York State Department of Financial Services. Arrow's investment adviser subsidiary is subject to the licensing and other provisions of the federal Investment Advisers Act of 1940 and is regulated by the SEC.
  
Regulation of Transactions between Banks and their Affiliates

Transactions between banks and their "affiliates" are regulated by Sections 23A and 23B of the Federal Reserve Act (the "FRA")(FRA). Each of our organization's non-bank subsidiaries (other than the business trusts we formed to issue our TRUPs) is a subsidiary of one of our banks, and also is an "operating subsidiary" under Sections 23A and 23B. This means the non-bank subsidiary is considered to be part of the bank that owns it and thus is not an affiliate of the bank.that bank for purposes of Section 23A and 23B. However, each of our two banks is an affiliate of the other bank, under Section 23A, and ourArrow, the holding company, (Arrow) is also an affiliate of each bank.bank under both Sections 23A and 23B. Extensions of credit that a bank may make to affiliates, or to third parties secured by securities or obligations of the affiliates, are substantially limited by the FRA and the Federal Deposit Insurance Act (the "FDIA")(FDIA). Such acts further restrict the range of permissible transactions between a bank and any affiliate, including a bank affiliate. Furthermore, under the FRA, a bank may engage in certain transactions, including

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loans and purchases of assets, with a non-bank affiliate, only if certain special conditions, including collateral requirements for loans, are met and if the other terms and conditions of the transaction, including interest rates and credit standards, are substantially the same as, or at least as favorable to the bank as, those prevailing at the time for comparable transactions by itthe bank with non-affiliated companies or, in the absence of comparable transactions, on terms and conditions that would be offered by itthe bank to non-affiliated companies.
 
Regulatory Capital Standards

An important area of banking regulation is the federal banking system's promulgation and enforcement of minimum capitalization standards for banks and bank holding companies.  
Bank Capital Rules. The Dodd-Frank Act, among other things, directed U.S. bank regulators to promulgate new capital standards for U.S. banking organizations, which needed be at least as strict (i.e., must establish minimum capital levels that are at least as high) as the regulatory capital standards that were in effect for U.S. insured depository financial institutions at the time Dodd-Frank was enacted in 2010.
In July 2013, federal bank regulators, including the FRB and the OCC, approved their final newrevised bank capital rules aimed at implementing these Dodd-Frank capital requirements.requirements pursuant to Dodd-Frank. These rules were also intended to coordinate U.S. bank capital standards with the currentthen-current drafts of the Basel III proposed bank capital standards for all of the developed world's banking organizations. The federal regulators' newrevised capital rules (the "Capital Rules"), which impose significantly higher minimum capital ratios on U.S. financial institutions than the rules they replaced, became effective for our holding companyArrow and its subsidiary banks on January 1, 2015, and will be fully phasedwith full phase in by 2019.
The newThese Capital Rules like the rules they replaced, consist of two basic types of capital measures, a leverage ratio and set of risk-based capital measures. Within these two broad types of rules, however, significant changes were made in the newrevised Capital Rules, as discussed below.as follows.


Leverage RuleRatio. The new Capital Rules did not fundamentally alter the structure of the leverage rule that previously applied to banks and bank holding companies, except to increaseincreased the minimum required leverage ratio from 3.0% to 4.0%. The leverage ratio continues to be defined as the ratio of the institution's "Tier 1" capital (as defined under the new leverage rule) to total tangible assets (again, as defined under the newrevised leverage rule).
Risk-Based Capital Measures. The principal changes under the new Capital Rules involve the other basic type of regulatory capital measures, the so-called risk-based capital measures. As a general matter, risk-basedRisk-based capital measures assign various risk weightings to all of the institution's assets, by asset type, and to certain off-balanceoff balance sheet items, and then establish minimum levels of capital to the aggregate dollar amount of such risk-weighted assets. The general effect of the new risk-based Capital Rules was to increase most of the pre-existing risk-based minimum capital ratios and to introduce several new minimum capital ratios and capital definitions. The basic result was to increase required capital for banks and their holding companies.
Under the new risk-based Capital Rules, there are 8 major risk-weighted categories of assets (although there are several additional super-weighted categories for high-risk assets that are generally not held by community banking organizations like ours)Arrow's). The new rules also are more restrictive in their definitions of what qualify as capital components. Most importantly, the new rules, as required under Dodd-Frank, added several new risk-based capital measures that also must be met. One suchCapital Rules include a measure iscalled the "common equity tier 1 capital ratio" (CET1). For this ratio, only common equity (basically, common stock plus surplus plus retained earnings) qualifies as capital (i.e., CET1). Preferred stock and trust preferred securities, which qualified as Tier 1 capital under the old Tier 1 risk-based capital measure (and continue to qualify as capital under the newrevised Tier 1 risk-based capital measure), are not included in CET1 capital. Technically, under the newthese rules, CET1 capital also includes most elements of accumulated other comprehensive income (AOCI), including unrealized securities gains and losses, as part of both total regulatory capital (numerator) and total assets (denominator). However, smaller banking organizations like oursArrow's were given the opportunity to make a one-time irrevocable election to include or not to include certain elements of AOCI, most notably unrealized securities gains or losses. WeArrow made such an election, i.e., not to include unrealized securities gains and losses in calculating our CET1 ratio under the new Capital Rules. The minimum CET1 ratio under the newthese rules, effective January 1, 2015, is 4.50%, which will remain constant throughout the phase-in period.
Consistent with the general theme of higher capital levels, the new Capital Rules also increased the minimum ratio for Tier 1 risk-based capital which wasfrom 4.0%, to 6.0%, effective January 1, 2015. The minimum level for total risk-based capital under the new Capital Rules remained at 8.0%, the same level as under the old rules..
The new Capital Rules incorporate a capital concept, the so-called "capital conservation buffer" (set at 2.5%, after full phase-in), which must be added to each of the minimum required risk-based capital ratios (i.e., the minimum CET1 ratio, the minimum Tier 1 risk-based capital ratio and the minimum total risk-based capital ratio). The capital conservation buffer is being phased-in over four years beginning January 1, 2016 (see the table below). When, during economic downturns, an institution's capital begins to erode, the first deductions from a regulatory perspective would be taken against the conservation buffer. To the extent that such deductions should erode the buffer below the required level (2.5% of total risk-based assets)assets after full phase-in), the institution will not necessarily be required to replace the buffer deficit immediately, but will face restrictions on paying dividends and other negative consequences until the buffer is fully replenished.
Also under the new Capital Rules, and as required under Dodd-Frank, TRUPs issued by small- to medium-sized banking organizations (such as ours)Arrow) that were outstanding on the Dodd-Frank grandfathering date for TRUPS (May 19, 2010) will continue to qualify as tier 1 capital, up to a limit of 25% of tier 1 capital, until the TRUPs mature or are redeemed.redeemed, subject to certain limitations. See the discussion of grandfathered TRUPs in section DSection E ("CAPITAL RESOURCES AND DIVIDENDS") of this item under "The Dodd-Frank Act."Item 7.

The following is a summary of the new definitions of capital under the various new risk-based measures in the new Capital Rules:

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Common Equity Tier 1 Capital:Capital (CET1): Equals the sum of common stock instruments and related surplus (net of treasury stock), retained earnings, accumulated other comprehensive income (AOCI), and qualifying minority interests, minus applicable regulatory adjustments and deductions. Such deductions will include AOCI, if the organization exerciseshas exercised its irrevocable option not to include AOCI in capital (we(Arrow made such an election). Mortgage-servicing assets, deferred tax assets, and investments in financial institutions are limited to 15 percent15% of CET1 in the aggregate and 10 percent10% of CET1 for each such item individually.
Additional Tier 1 Capital: Equals the sum of noncumulative perpetual preferred stock, tier 1 minority interests, grandfathered TRUPs, and Troubled Asset Relief Program instruments, minus applicable regulatory adjustments and deductions.
Tier 2 Capital: Equals the sum of subordinated debt and preferred stock, total capital minority interests not included in Tier 1, and allowance for loan and lease losses (not exceeding 1.25 percent1.25% of risk-weighted assets) minus applicable regulatory adjustments and deductions.

The following table presents the transition schedule applicable to our holding companyArrow and its subsidiary banks under the new Capital Rules:
Year, as of January 1201520162017201820192016201720182019
Minimum CET1 Ratio4.500%4.500%4.500%4.500%4.500%4.500%4.500%4.500%4.500%
Capital Conservation Buffer ("Buffer")N/A
0.625%1.250%1.875%2.500%0.625%1.250%1.875%2.500%
Minimum CET1 Ratio Plus Buffer4.500%5.125%5.750%6.375%7.000%5.125%5.750%6.375%7.000%
[ Phase-in of Deductions from CET1 (e.g., AOCI)]40.000%60.000%80.000%100.000%100.000%
Minimum Tier 1 Risk-Based Capital Ratio6.000%6.000%6.000%6.000%6.000%6.000%6.000%6.000%6.000%
Minimum Tier 1 Risk-Based Capital Ratio Plus BufferN/A
6.625%7.250%7.875%8.500%6.625%7.250%7.875%8.500%
Minimum Total Risk-Based Capital Ratio8.000%8.000%8.000%8.000%8.000%8.000%8.000%8.000%8.000%
Minimum Total Risk-Based Capital Ratio Plus BufferN/A
8.625%9.250%9.875%10.500%8.625%9.250%9.875%10.500%
Minimum Leverage Ratio4.000%4.000%4.000%4.000%4.000%4.000%4.000%4.000%4.000%
 
These minimum capital ratios, especially the CET1 ratio (4.5%) and the enhanced Tier 1 risk-based capital ratio (6.0%), which began to apply to our organizationthe Company on January 1, 2015, represent a heightened and more restrictive capital regime than institutions like ours previously had to meet, and the four year phase-in of the new regulatory capital buffer, which began this past January 1, 2016, will add to the stress on banks'the Company's profitability.


At December 31, 2015, our holding company2018, Arrow and both of ourits two subsidiary banks exceeded by a substantial amount each of the applicable minimum capital ratios established under the newrevised Capital Rules, including the new minimum CET1 Ratio, the new minimum Tier 1 Risk-Based Capital Ratio, the new minimum Total Risk-Based Capital Ratio, and the new minimum Leverage Ratio.Ratio, and including in the case of each risk-based ratio, the phased-in portion of the capital buffer. See Note 19, Regulatory Matters, to the notes to our audited financial statements, beginning on page 99,Consolidated Financial Statements for a presentation of our period-end ratios for 20152018 and 2014.2017.
In May 2018, the Economic Growth, Regulatory Relief and Consumer Protection Act (the "Economic Growth Act") , was enacted to modify or remove certain legal requirements, including some requirements related to capital standards implemented under Dodd-Frank. While the Economic Growth Act maintains much of the regulatory structure established by Dodd-Frank, it amends certain aspects of that regulatory framework, including certain capital requirements. These Economic Growth Act changes could result in meaningful regulatory relief regarding capital standards for community banking organizations, such as Arrow's. See the discussion of this item under "2018 Regulatory Reform."
    
Regulatory Capital Classifications. Under applicable banking law, federal banking regulators are required to take prompt corrective action with respect to depository institutions that do not meet minimum capital requirements.  The regulators have established five capital classifications for banking institutions, ranging from the highest category of "well-capitalized" to the lowest category of "critically under-capitalized". As a result of the regulators' adoption of the new Capital Rules, the definitions for determining which of the five capital classifications a particular banking organization will fall into were changed, effective as of January 1, 2015. Under the revised capital classifications,Capital Rules, a banking institution is considered "well-capitalized" if it meets the following capitalization standards on the date of measurement: a CET1 risk-based capital ratio of 6.50% or greater, a Tier 1 risk-based capital ratio of 8.00% or greater, and a total risk-based capital ratio of 10.00% or greater, provided the institution is not subject to any regulatory order or written directive regarding capital maintenance.
As of December 31, 2015, our holding company2018, Arrow and both of ourits two subsidiary banks qualified as "well-capitalized" under the newrevised capital classification scheme.

2018 Regulatory Reform. The Economic Growth Act was signed into law May 24, 2018. Some of its provisions were written to take effect immediately; others have later specified effective dates and still others are open-ended, to be implemented by rule-making. This legislation includes a variety of provisions that are intended to affect community banking institutions such as Arrow, including the following:
The federal bank regulatory agencies are directed to establish a "community bank leverage ratio" ("CBLR") of between 8% and 10%, calculated by dividing tangible equity capital by average total consolidated assets of "qualifying community banks" that meet certain requirements to be set by those regulatory agencies.  A qualifying community bank is a depository institution or bank holding company with less than $10 billion in total assets that meets other requirements to be established by the regulators.  If a qualifying community bank exceeds the community bank leverage ratio, it will be deemed to have met all applicable capital and leverage requirements, including the generally applicable leverage capital requirements and risk-based capital requirements and (if the community bank is a depository institution) the "well capitalized" requirement under the federal "prompt corrective action" capital standards.  This new community bank leverage ratio is intended to reduce the burden of compliance with regard to regulatory capital adequacy for qualifying community banks. However, this alternative capital standard will not be effective until the federal bank regulatory authorities adopt rules for its implementation.
The definition of "high volatility commercial real estate" loans that trigger heightened risk-based capital requirements, has been modified and limited to ease the burden of those requirements.
The total asset threshold for qualifying insured financial institutions eligible for an 18-month examination cycle has been increased from $1 billion to $3 billion. 
The new law provides that reciprocal deposits of certain institutions shall not be considered "brokered deposits," subject to certain limitations.
Some community banks will be exempt from mortgage escrow requirements, and an expanded "qualified mortgage" exemption for community banks has been implemented to ease the burden of the "ability to repay" requirements in the Truth in Lending Act.
Financial institutions with less than $10 billion in total assets that meet certain requirements will be exempt from the Volcker Rule proprietary trading requirements implemented under the Dodd Frank Act.
On November 21, 2018, federal banking regulators issued a notice of proposed rulemaking which defines a qualifying “community bank” to include banks or bank holding companies with total consolidated assets of less than $10 billion in addition to other qualifications. The proposed rule would set the threshold for the Community Bank Leverage Ratio (CBLR) at greater than 9 percent, calculated as the ratio of “CBLR tangible equity” divided by “average total consolidated assets.” Based on the parameters of this proposed rulemaking, the CBLR for Arrow and both subsidiary banks is estimated to exceed the 9 percent threshold. However, these proposed rules are not yet final, and the terms of the rules may change before becoming final. Upon effectiveness, the final rules may impact Arrow’s capital options and requirements, although the potential impact of the final rules on Arrow will remain uncertain until those final rules are issued.  Until those rules become final, the enhanced bank capital standards promulgated under Dodd-Frank will remain applicable to Arrow.

Dividend Restrictions; Other Regulatory Sanctions

A holding company's ability to pay dividends or repurchase its outstanding stock, as well as its ability to expand its business, including for example, through acquisitions of additional banking organizations or permitted non-bank companies, may be restricted if its capital falls below minimum regulatory capital ratios or fails to meet other informal capital guidelines that the regulators may apply from time to time to specific banking organizations.  In addition to these potential regulatory limitations on payment of dividends, our holding company'scompany's ability to pay dividends to our shareholders, and our subsidiary banks'banks' ability to pay dividends to our holding


company are also subject to various restrictions under applicable corporate laws, including banking laws (which affect our subsidiary banks) and the New York Business Corporation Law (which affects our holding company). The ability of our holding company and banks to pay dividends or repurchase shares in the future is, and is expected to continue to be, influenced by regulatory policies, the phase-in of the new, more stringent bank capital guidelinesCapital Rules and other applicable law.
In cases where banking regulators have significant concerns regarding the financial condition, assets or operations of a bank or bank holding company or one of its banks, the regulators may take enforcement action or impose enforcement orders, formal or informal, against

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the organization.holding company or the particular bank.  If the ratio of tangible equity to total assets of a bank falls to 2% or below, the bank will likely be closed and placed in receivership, with the FDIC as receiver.
Cybersecurity
In addition to the provisions in the Gramm-Leach-Bliley Act relating to data security (discussed below), Arrow and its subsidiaries are subject to many federal and state laws, regulations and regulatory interpretations which impose standards and requirements related to cybersecurity. For example, in February 2018, the Securities and Exchange Commission ("SEC") issued the "Commission Statement and Guidance on Public Company Cybersecurity Disclosures" to assist public companies in preparing disclosures about cybersecurity risks and incidents. With the increased frequency and magnitude of cybersecurity incidents, the SEC indicated that it is critical that public companies take all required actions to inform investors about material cybersecurity risks and incidents in a timely fashion. Additionally, in October 2018 the SEC issued the "Report of Investigation Pursuant to Section 21(a) of the Securities Exchange Act of 1934 Regarding Certain Cyber-Related Frauds Perpetrated Against Public Companies and Related Internal Controls Requirements" which cited business email compromises that led to the incidents and that internal accounting controls may need to be reassessed in light of these emerging risks.
In March 2015, federal regulators issued related statements regarding cybersecurity. One statement indicates that financial institutions should design multiple layers of security controls to establish lines of defense and to ensure that their risk management processes also address the risk posed by compromised customer credentials, including security measures to reliably authenticate customers accessing internet-based services of the financial institution. The other statement indicates that a financial institution’s management is expected to maintain sufficient business continuity planning processes to ensure the rapid recovery, resumption and maintenance of the institution’s operations after a cyber-attack involving destructive malware. A financial institution is also expected to develop appropriate processes to enable recovery of data and business operations and address rebuilding network capabilities and restoring data if the institution or its critical service providers fall victim to this type of cyber-attack. Financial institutions that fail to observe this regulatory guidance on cybersecurity may be subject to various regulatory sanctions, including financial penalties.
Anti-Money Laundering and OFAC
Under the Patriot Act and other federal anti-money laundering law, financial institutions must maintain anti-money laundering programs that include established internal policies, procedures, and controls. Financial institutions are also prohibited from entering into specified financial transactions and account relationships and must meet enhanced standards for due diligence and customer identification. Financial institutions must take reasonable steps to conduct enhanced scrutiny of account relationships to guard against money laundering and to report any suspicious transactions. Law enforcement authorities have been granted increased access to financial information maintained by financial institutions. Bank regulators routinely examine institutions for compliance with these obligations and they must consider an institution's compliance in connection with the regulatory review of applications, including applications for banking mergers and acquisitions. The U.S. Department of the Treasury's Office of Foreign Assets Control, or "OFAC," is responsible for helping to insure that U.S. entities do not engage in transactions with certain prohibited parties, as defined by various Executive Orders and Acts of Congress. OFAC publishes lists of persons, organizations, and countries suspected of aiding, harboring or engaging in terrorist acts, known as Specially Designated Nationals and Blocked Persons. If Arrow finds a name on any transaction, account or wire transfer that is on an OFAC list, Arrow must freeze or block such account or transaction, file a suspicious activity report and notify the appropriate authorities.
Reserve Requirements
Pursuant to regulations of the FRB, all banking organizations are required to maintain average daily reserves at mandated ratios against their transaction accounts and certain other types of deposit accounts. These reserves must be maintained The U.S. Treasury Department's Financial Crises Enforcement Network ("FinCEN") issued a final rule in the form of vault cash or in an account at a Federal Reserve Bank.
Community Reinvestment Act
Each of Arrow's subsidiary banks is subject to the Community Reinvestment Act ("CRA") and implementing regulations. CRA regulations establish the framework and criteria by which the bank regulatory agencies assess an institution's record of helping to meet the credit needs of its community, including low and moderate-income neighborhoods. CRA ratings are taken into account by regulators in reviewing certain applications made by Arrow and its bank subsidiaries.
Privacy and Confidentiality Laws
Arrow and its subsidiaries are subject to a variety of laws that regulate2016 increasing customer privacy and confidentiality. The Gramm-Leach-Bliley Act requires financial institutions to adopt privacy policies, to restrict the sharing of nonpublic customer information with nonaffiliated parties upon the request of the customer, and to implement data security measures to protect customer information. The Fair Credit Reporting Act, as amended by the Fair and Accurate Credit Transactions Act of 2003, regulates use of credit reports, providing of information to credit reporting agencies and sharing of customer information with affiliates, and sets identity theft prevention standards.


D. RECENT LEGISLATIVE DEVELOPMENTS

The principal federal law enacted after the 2008-2009 financial crisis that attempted to deal with the causes of that crisis was the Dodd-Frank Act of 2010. Dodd-Frank has significantly affected all financial institutions, including Arrow and our banks. There are other earlier-enacted banking laws that continue to significantly impact our operations. The Dodd-Frank Act and these other statutes are discussed briefly below.

The Dodd-Frank Act

As a result of the 2008-2009 financial crisis, the U.S. Congress passed and the President signed the Dodd-Frank Act on July 21, 2010. While some of the Act's provisions have not had, and likely will not have, any direct impact on Arrow, other provisions have impacted or likely will impact our business operations and financial results in a significant way. These include the establishment of a new regulatory body known as the Consumer Financial Protection Bureau ("the CFPB"), which operates as an independent entity within the Federal Reserve System and is authorized to issue rules for consumer protection, some of which have increased, and likely will continue to increase banks' compliance expenses, thereby reducing or restraining profitability. For depository institutions with $10 billion or less in assets (such as Arrow's banks), the banks' traditional regulatory agencies (for our banks, the OCC), and not the CFPB, will have primary examination and enforcement authority over the banks' compliance with new CFPB rules as well as all other consumer protection rules and regulations.  However, the  CFPB has the right to include its examiners on a "sampling" basis in examinations conducted by the traditional regulators and is authorized to give those agencies input and recommendations with respect to consumer protection laws and to require reports and other examination documents. The CFPB has broad authority to curb practices it finds to be unfair, deceptive and abusive. What constitutes "abusive" behavior has been broadly defined and is very likely to create an environment conducive to increased litigation.  This is likely to be exacerbated by the

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fact that, in addition to the federal authorities charged with enforcing the CFPB's rules, state attorneys general are also authorized to enforce certain of the Federal consumer laws transferred to the CFPB and the rules issued by the CFPB thereunder.
Dodd-Frank also directed the federal banking authorities to issue new capitaldue diligence requirements for banks, including adding a requirement to identify and holding companies. Seeverify the discussion under “Regulatory Capital Standards” on page 7identity of this Report. Dodd-Frank also providedbeneficial owners of customers that any new issuances of trust preferred securities (TRUPs) by bank holding companies having between $500 million and $15 billion in assets (such as Arrow) will no longer be able to qualify as Tier 1 capital, although previously issued TRUPs of such bank holding companies that were outstanding on the Dodd-Frank grandfathering date (May 19, 2010), including the $20 million of TRUPs issued by Arrow before that date, will continue to qualify as Tier 1 capital until maturity or earlier redemption,are legal entities, subject to certain limitations.exclusions and exemptions. The new bank Capital Rules, in their final form, preserve this "grandfathered" status of TRUPs previously issued by small- to mid-sized financial institutions like Arrow before the grandfathering date. Generally, however, TRUPs, which were an important financing toolCompany has established procedures for community banks such as ours, can no longer be counted on as a viable source of new capital for banks, unless the U.S. Congress passes legislation that specifically accords regulatory capital status to newly-issued TRUPs.
Bank regulators have not finished promulgating all the rules required to be issued by them under Dodd-Frank and many of the new rules will have phase-in periods even after final promulgation. (Many of the rules already issued also will become effective only on a deferred, phased-in basis, including the recently issued new rules under the Home Mortgage Disclosure Act. The following is a summary of some additional Dodd-Frank provisions likely to have a material impact, positive or negative, as the case may be, on us and our customers:

1. Increase of FDIC deposit insurance to $250,000 per customer made permanent by statute.
2. Changes in the methodology for assessing FDIC deposit insurance premiums on banks. Such assessment as a result of Dodd-Frank is now asset-based, not deposit-based, as was previously the case. This change has had the effect of actually reduces insurance costs for most small- to mid-sized institutions, like Arrow. Under the new method, our premiums were reduced from $513 thousand of FDIC and FICO assessments for the first quarter of 2011 (the last quarter under the old deposit-based method of assessment), to $267 thousand of expense for the second quarter of 2011 (under the new asset-based method), a decline of 48%.
3. Newlimitations imposed by Dodd-Frank on debit card interchange fees, which technically apply only to the very large banks having more than $10 billion in assets. Despite the fact that we are not a large bank, this change has already had and likely will continue to have a negative impact on us, as on many smaller banks, due to competitive pressures.
4. Requirements for mortgage originators to act in the best interests of a consumer and to seek to ensure that a consumer will have the ability to repay certain consumer loans. This change imposes fiduciary-like standards on banks, exposing them to an enhanced risk of liability to customers and regulators generally.
5. Requirements for comprehensive additional residential mortgage loan-related disclosures, which has increased our costs.
6. A comprehensive overhaul of the Home Mortgage Disclosure Act rules and information collection and data reporting requirements, which also has increased our costs.
7. Statutory implementation of “source of strength doctrine” for both bank and savings and loan holding companies, under which the Federal Reserve can compel a holding company to contribute additional capital to its subsidiary depository institutions.
8. Limitation of previously established Federal preemption standards for national banks (such as our banks). Dodd-Frank reduces the extent to which state law is preempted by Federal lawcompliance with regard to certain operations of national banks, particularly the operations of their subsidiaries.  This greatly increases the potential for state authorities as well as bank customers, to challenge the way national banks do business on a state-by-state basis, substantially increasing such banks' exposure.
9. Repeal of the federal prohibitions on the payment of interest on demand deposits. This has enabled depository institutions to pay interest on business transaction and other accounts, and more importantly, has exposed them to competitive pressures to do so (i.e., pay interest on commercial deposits), thereby increasing overall costs of their deposit liabilities.

To date, implementation of the Dodd-Frank Act provisions has resulted in many new mandatory and discretionary rule-makings by regulatory authorities, a process that is still not completed, almost six years after Dodd-Frank's enactment. As a result, bank holding companies and their bank and non-bank operating subsidiaries have faced thousands of new pages of regulations and associated regulatory burdens still being formulated, several of which are highly controversial and the implementation of which will be costly and time consuming.

Other Federal Laws Affecting Banks

Federal laws enacted in 2008, before Dodd-Frank, also in response to the financial crisis, included The Emergency Economic Stabilization Act of 2008 (EESA) and the American Recovery and Reinvestment Act of 2008 (ARRA). These laws established emergency capital and liquidity support programs which enabled many major financial institutions to survive the crisis. Such programs served their purpose and have largely run their course or been superseded by subsequent statutory and regulatory measures, principally Dodd-Frank. We did not need to participate, nor did we request to participate or actually participate, in any of the emergency capital support programs.these requirements.
The Bankruptcy Abuse Prevention and Consumer ProtectionUSA Patriot Act of 2005 (the "New Bankruptcy Act") became effective October 17, 2005. The New Bankruptcy Act addressed many areas of bankruptcy practice, including consumer bankruptcy, general and small business bankruptcy, treatment of tax claims in bankruptcy, ancillary and cross-border cases, financial contract protection amendments to Chapter 12 governing family farmer reorganization, and special protection for patients of a health care business filing for bankruptcy.  The New Bankruptcy Act did not have a significant impact on our earnings or on our efforts to recover collateral on secured loans.

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The Sarbanes-Oxley Act ("Sarbanes-Oxley"), signed into law on July 30, 2002, adopted a number of measures having a significant impact on all publicly-traded companies, including Arrow.  Generally, Sarbanes-Oxley sought to improve the quality of financial reporting of these companies by compelling them to adopt good corporate governance practices and by strengthening the independence of their auditors.  Sarbanes-Oxley placed substantial additional duties on directors, officers, auditors and attorneys of public companies.  Among other specific measures, Sarbanes-Oxley required that the chief executive officers and chief financial officers of such companies certify to the SEC, in the holding company's annual and quarterly reports filed with the SEC, regarding the accuracy of the company's financial statements contained therein and the integrity of its internal controls.  Sarbanes-Oxley also accelerated insiders' reporting requirements for transactions in company securities, restricted certain executive officer and director transactions, imposed obligations on corporate audit committees, and provided for enhanced review of company filings by the SEC.  As part of the general effort to improve public company auditing, Sarbanes-Oxley placed limits on non-audit services that may be performed by a company's independent auditors and required that the company's Audit Committee review and approve in advance any non-audit services performed by the independent auditor, as well as its audit services.  Sarbanes-Oxley created a federal public company accounting oversight board (the PCAOB) to set auditing standards, inspect registered public accounting firms, and exercise enforcement powers, subject to oversight by the SEC.  
In the wake of Sarbanes-Oxley, the nation's stock exchanges, including the exchange on which Arrow's stock is listed, the National Association of Securities Dealers, Inc. ("NASDAQ®"), promulgated a wide array of new corporate governance standards that must be followed by listed companies.  The NASDAQ® standards include a requirement that a majority of the Board of Directors of a listed company consist of Directors who are "independent" of management, as defined in exchange-adopted regulations, and that the audit, compensation and nomination committees of the Board consist exclusively of independent directors (with "independent," for purposes of serving on the audit and compensation committees, defined even more rigorously).  Over the years, we have implemented a variety of corporate governance measures and procedures to comply with Sarbanes-Oxley and the NASDAQ® listing requirements.
The USA Patriot Act, initially adopted in 2001 and re-adopted by the U.S. Congress in 2006 with certain changes (the "Patriot Act"), imposes substantial record-keeping and due diligence obligations on banks and other financial institutions, with a particular focus on detecting and reporting money-laundering transactions involving domestic or international customers.  The U.S. Treasury Department has issued and will continue to issue regulations clarifying the Patriot Act's requirements.  The Patriot Act requires all financial institutions, including banks, to maintain certain anti-money laundering compliance, customer identification and due diligence programs.  TheCompliance with the provisions of the Patriot Act imposeresults in substantial costs on all financial institutions, including ours.institutions.
Reserve Requirements
Pursuant to regulations of the FRB, all banking organizations are required to maintain average daily reserves at mandated ratios against their transaction accounts and certain other types of deposit accounts. These reserves must be maintained in the form of vault cash or in an account at a Federal Reserve Bank.


Community Reinvestment Act
Arrow's subsidiary banks are subject to the Community Reinvestment Act ("CRA") and implementing regulations. CRA regulations establish the framework and criteria by which the bank regulatory agencies assess an institution's record of helping to meet the credit needs of its community, including low and moderate-income individuals. CRA ratings are taken into account by regulators in reviewing certain applications made by Arrow and its bank subsidiaries.
Privacy and Confidentiality Laws
Arrow and its subsidiaries are subject to a variety of laws that regulate customer privacy and confidentiality. The Gramm-Leach-Bliley Act requires financial institutions to adopt privacy policies, to restrict the sharing of nonpublic customer information with nonaffiliated parties upon the request of the customer, and to implement data security measures to protect customer information. Certain state laws may impose additional privacy and confidentiality restrictions. The Fair Credit Reporting Act, as amended by the Fair and Accurate Credit Transactions Act of 2003, regulates use of credit reports, providing of information to credit reporting agencies and sharing of customer information with affiliates, and sets identity theft prevention standards.

The Dodd-Frank Act

Dodd-Frank significantly changed the regulatory structure for financial institutions and their holding companies, for example, through provisions requiring the Capital Rules. Among other provisions, Dodd-Frank implemented corporate governance revisions that apply to all public companies, not just financial institutions and permanently increased the FDIC’s standard maximum deposit insurance amount to $250,000, changed the FDIC insurance assessment base to assets rather than deposits and increased the reserve ratio for the deposit insurance fund to ensure the future strength of the fund. The federal prohibition on the payment of interest on certain demand deposits was repealed, thereby permitting depository institutions to pay interest on business transaction accounts. Dodd-Frank established a new federal agency, the Consumer Financial Protection Bureau (the “CFPB”), centralizing significant aspects of consumer financial protection under this agency. Limits were imposed for debit card interchange fees for issuers that have assets greater than $10 billion, which also could affect the amount of interchange fees collected by financial institutions with less than $10 billion in assets. Dodd-Frank also imposed new requirements related to mortgage lending, including prohibitions against payment of steering incentives and provisions relating to underwriting standards, disclosures, appraisals and escrows. The Volcker Rule prohibited banks and their affiliates from engaging in proprietary trading and investing in certain unregistered investment companies.
Federal banking regulators and other agencies including, among others, the FRB, the OCC and the CFPB, have been engaged in extensive rule-making efforts under Dodd-Frank, and the 2018 Economic Growth Act has impacted certain Dodd-Frank requirements, as explained above.

Sarbanes-Oxley Act

The Sarbanes-Oxley Act of 2002 implemented a broad range of corporate governance, accounting and reporting requirements for companies that have securities registered under the Exchange Act. These requirements included: (1) requirements for audit committees, including independence and financial expertise; (2) certification of financial statements by the chief executive officer and chief financial officer of the reporting company; (3) standards for auditors and regulation of audits; (4) disclosure and reporting requirements for the reporting company and directors and executive officers; and (5) a range of civil and criminal penalties for fraud and other violations of securities laws.

Incentive Compensation

Dodd-Frank required the federal bank regulatory agencies and the SEC to establish joint regulations or guidelines prohibiting incentive-based payment arrangements at specified regulated entities, such as the Company, having at least $1 billion in total assets that encourage inappropriate risks by providing an executive officer, employee, director or principal shareholder with excessive compensation, fees, or benefits or that could lead to material financial loss to the entity. In addition, these regulators must establish regulations or guidelines requiring enhanced disclosure to regulators of incentive-based compensation arrangements.
The federal bank regulators issued proposed rules to address incentive-based compensation arrangements in June 2016. Final rules have not yet been issued by the federal bank regulatory agencies under this Dodd-Frank provision.
In 2010, the FRB, OCC and FDIC issued comprehensive final guidance on incentive compensation policies intended to ensure that the incentive compensation policies of banking organizations do not undermine the safety and soundness of such organizations by encouraging excessive risk-taking. The guidance, which covers all employees that have the ability to materially affect the risk profile of an organization, either individually or as part of a group, is based upon the key principles that a banking organization’s incentive compensation arrangements should (i) provide incentives that do not encourage risk-taking beyond the organization’s ability to effectively identify and manage risks, (ii) be compatible with effective internal controls and risk management, and (iii) be supported by strong corporate governance, including active and effective oversight by the organization’s board of directors. Management believes the current and past compensation practices of the Company do not encourage excessive risk taking or undermine the safety and soundness of the organization.
The FRB will review, as part of the regular, risk-focused examination process, the incentive compensation arrangements of banking organizations, such as the Company, that are not “large, complex banking organizations.” These reviews will be tailored to each organization based on the scope and complexity of the organization’s activities and the prevalence of incentive compensation


arrangements. The findings of the supervisory initiatives will be included in reports of examination. Deficiencies will be incorporated into the organization’s supervisory ratings, which can affect the organization’s ability to make acquisitions and take other actions. Enforcement actions may be taken against a banking organization if its incentive compensation arrangements, or related risk-management control or governance processes, pose a risk to the organization’s safety and soundness and the organization is not taking prompt and effective measures to correct the deficiencies.
Deposit Insurance Laws and Regulations

The FDIC, which collects insurance premiums from banks on insured deposits, has made several modifications in recent years to its deposit insurance premium structure that have had a significant impact on bank earnings, the most important of which was the FDIC's decision to calibrate premiums based on the total assets (versus total deposits) of insured institutions. This has tended to benefit smaller regional banks such as ours, that typically maintain a higher ratio of deposits to total assets than the large, money-center banks. In 2007, after a several year period in which banks were charged no or very low premiums for deposit insurance, the FDIC resumed charging financial institutions an FDIC deposit insurance premium, under a new risk-based assessment system. Under this system, institutions in Risk Category I (the lowest of four risk categories) paid a rate (based on a formula) of 5 to 7 cents per $100 of assessable deposits.  
In February of 2011, the FDIC finalized a new assessment system that took effect in the second quarter of 2011.  The final rule changed the assessment base from domestic deposits to average assets minus average tangible equity, adopted a new large-bank pricing assessment scheme, and set a target size for the Deposit Insurance Fund (the successor to the Bank Insurance Fund).Fund. The changes went into effect in the second quarter of 2011.  The rule (as mandated by Dodd-Frank) finalizes a target size for the Deposit Insurance Fund Reserve Ratio at 2%2.0% of insured deposits. It also implements a lower assessment rate schedule when the fundratio reaches 1.15% (so that the average rate over time should be about 8.5 basis points) and, in lieu of dividends, provides for a lower rate schedule when the reserve ratio reaches 2%2.0% and 2.5%.  Also as mandated by Dodd-Frank,
In August 2016, the rule changesFDIC announced that the reserve ratio reached 1.17% at the end of June 2016. This represents the highest level the ratio has reached in more than eight years. The reduction in assessment base from adjusted domestic deposits to a bank's average consolidated total assets minus average tangible equity.  
rates went into effect in the third quarter of 2016. We are unable to predict whether or to what extent the FDIC may elect to impose additional special assessments on insured institutions in upcoming years, if bank failures should once again become a significant problemproblem.
In January 2019, both of the Company's banking subsidiaries received preliminary notification of eligibility for small bank assessment credits. These credits are related to the Deposit Insurance Recovery Fund Reserve Ratio reaching 1.36% and may reduce the banks' future quarterly assessments.

D. RECENT LEGISLATIVE DEVELOPMENTS

Economic Growth, Regulatory Relief and Consumer Protection Act (the “Economic Growth Act”)

In May 2018, the Economic Growth Act, was enacted to modify or remove certain legal requirements, including some requirements imposed under Dodd-Frank. While the Economic Growth Act maintains much of the regulatory structure established by Dodd-Frank, it amends certain aspects of that regulatory framework . Many of these changes could result in meaningful regulatory relief for community banking organizations, such as Arrow's.

Health Care Reform

Various proposals have been discussed for consideration that would substantially modify various health care laws. At present, we are not able to estimate the likelihood of adoption of any such provisions or the potential impact thereof if adopted.

The Tax Cuts and Jobs Act of 2017 ("Tax Act")

On December 22, 2017, Tax Act was enacted. A number of provisions have impacted us including the following:
Tax Rate. The Tax Act replaced the graduated corporate tax rates applicable under prior law, which imposed a maximum tax rate of 35%, with a reduced 21% tax rate. This reduction will generally result in future increased earnings and capital and reduced our net deferred tax liability. Generally accepted accounting principles ("GAAP") requires that the impact of the provisions of the Tax Act be accounted for in the period of enactment. Accordingly, a benefit of $1.1 million was recorded in the fourth quarter of 2017 which represents the impact of the re-measurement of net deferred tax liabilities.
Employee Compensation. A publicly held corporation is not permitted to deduct compensation in excess of $1 million per year paid to certain employees. The Tax Act eliminates certain exceptions to the $1 million limit applicable under prior law related to performance-based compensation, such as equity grants and cash bonuses that are paid only on the attainment of performance goals. Based on our current compensation plans, we do not expect to be impacted by this limitation.
Interest Expense. The Tax Act limits a system-wide basis.taxpayer's annual deduction of business interest expense to the sum of (i) business interest income and (ii) 30% of "adjusted taxable income," defined as business's taxable income without taking into account business interest income or expense, net operating losses, and, for 2018 through 2021, depreciation, amortization and depletion. Because we generate significant amounts of net interest income, we do not expect to be impacted by this limitation.
The foregoing description of the impact of the Tax Act on us should be read in conjunction with Note 15, Income Taxes, of the notes to our Consolidated Financial Statements.


Other Legislative Initiatives 

From time to time, various legislative and regulatory initiatives are introduced in Congress and state legislatures, as well as by regulatory authorities. These initiatives may include proposals to expand or contract the powers of bank holding companies and depository institutions or proposals to change the financial institution regulatory environment. Such legislation could change banking laws and the operating environment of our Company in substantial, but unpredictable ways. We cannot predict whether any such legislation will be enacted, and, if enacted, the effect that it, or any implementing regulations would have on our financial condition or results of operations.


E. STATISTICAL DISCLOSURE (GUIDE 3)
Set forth below is an index identifying the location in this Report of various items of statistical information required to be included in this Report by the SECsSEC’s industry guide for Bank Holding Companies.
Required InformationLocation in Report
Distribution of Assets, Liabilities and Stockholders' Equity; Interest Rates and Interest DifferentialPart II, Item 7.B.I.
Investment PortfolioPart II, Item 7.C.I.
Loan PortfolioPart II, Item 7.C.II.
Summary of Loan Loss ExperiencePart II, Item 7.C.III.
DepositsPart II, Item 7.C.IV.
Return on Equity and AssetsPart II, Item 6.
Short-Term BorrowingsPart II, Item 7.C.V.

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F. COMPETITION
We face intense competition in all markets we serve.  Competitors include traditional local commercial banks, savings banks and credit unions, non-traditional internet-based lending alternatives, as well as local offices of major regional and money center banks.  Like all banks, we encounter strong competition in the mortgage lending space from a wide variety of other mortgage originators, all of whom are principally affected in this business by the rate and terms set, and the lending practices established from time-to-time by the very large government sponsored enterprises ("GSEs") engaged in residential mortgage lending, most importantly, “Fannie Mae” and “Freddie Mac.” TheseFor many years, these GSEs purchasehave purchased and/or guaranteeguaranteed a very substantial dollar amount and numberpercentage of all newly-originated mortgage loans which in 2015 accounted for a large majority of the total amount of mortgage loans extended in the U.S.U.S.. Additionally, non-banking financial organizations, such as consumer finance companies, insurance companies, securities firms, money market funds, mutual funds, and credit card companies and wealth management enterprises offer substantive equivalents of the various other types of loan and financial products and services and transactional accounts that we offer, even though these non-banking organizations are not subject to the same regulatory restrictions and capital requirements that apply to us.  Under federal banking laws, such non-banking financial organizations not only may offer products and services comparable to those offered by commercial banks, but also may establish or acquire their own commercial banks.



G. EXECUTIVE OFFICERS OF THE REGISTRANT
The names and ages of the executive officers of Arrow and positions held by each are presented in the following table.  Officers are elected annually by the Board of Directors.
NameAgePositions Held and Years from Which Held
Thomas J. Murphy CPA5760
President and Chief Executive Officer of Arrow since January 1, 2013. HeMr. Murphy has been a directorDirector of Arrow since July 2012. Mr. Murphy served as a Vice President ofIn addition to his executive leadership role at Arrow, from 2009 to 2012, and as Corporate Secretary from 2009 to 2012. Mr. Murphy alsohe has been the President of GFNB since July 1, 2011 and Chief Executive Officer of GFNB since January 1, 2013. Prior to that date he served aspositions in the Company include: Senior Executive Vice President of Arrow and(2011-2012), Vice President of GFNB commencing July 1, 2011. Prior to July 1, 2011, Mr. Murphy served asArrow (2009-2011), Senior Trust Officer of GFNB (since 2010) and Cashier of GFNB (since 2009). Mr. Murphy previously served as(2010-2011), Corporate Secretary (2009-2012), Assistant Corporate Secretary of Arrow (2008-2009), Senior Vice President of GFNB (2008-2011) and Manager of the Personal Trust Department of GFNB (2004-2011). Mr. Murphy started with the Company in 2004.

Terry R. Goodemote, CPAEdward J. Campanella5251
Senior Vice President, Treasurer and Chief Financial Officer of Arrow since January 1, 2007. HeSeptember 5, 2017. Mr. Campanella also has beenserves as Executive Vice President, Treasurer and Chief Financial Officer of Arrow (since January 1, 2013); prior to that,GFNB. Mr. Campanella joined the Company in 2017. Previously, he served as Chief Financial Officer for National Union Bank of Kinderhook in Kinderhook, NY (2016-2017). He was Senior Vice President, Treasurer and Director of Arrow (since 2008). Mr. Goodemote also serves as Chief Financial Officer of GFNB (since January 1, 2007) and as Senior Executive Vice President of GFNB (since July 1, 2011). Before that he was Executive Vice President of GFNB (since 2008)Finance at Opus Bank in Irvine, CA (2013-2016). Prior to becoming Chief Financial Officer, Mr. Goodemotethat he served as SeniorFirst Vice President and HeadTreasurer of the Accounting Division of GFNB. Mr. Goodemote started with the CompanyCambridge Savings Bank in 1992.Cambridge, MA (2006-2013).

David S. DeMarco5457
Senior Vice President and Chief Banking Officer of Arrow since February 1, 2018. Mr. DeMarco has been a Senior Vice President of Arrow since May 1, 2009. Additionally, Mr. DeMarco has been the President and Chief Executive Officer of SNB since January 1, 2013. Prior to that date,He is also Executive Vice President and Chief Banking Officer of GFNB. Previously, Mr. DeMarco served as Executive Vice President and Head of the Branch, Corporate Development, Financial Services & Marketing Division of GFNB since January 1, 2003.(2003-2012). Mr. DeMarco started with the Company as a commercial lender in 1987.

David D. Kaiser5558
Senior Vice President and Chief LoanOfficer of Arrow since February 1, 2015. Mr. Kaiser has also served as Executive Vice President of GFNB and SNB since 2012 and as Chief LoanCredit Officer of GFNB and SNB since 2011. Previously, he served as the Corporate Banking Manager for GFNB from 2005 to 2011. Mr. Kaiser started with the Company in 2000.

Andrew J. Wise52
Senior Vice President and Chief Operating Officer of Arrow Financial Corporation since February 1, 2018. Mr. Wise has also served as Executive Vice President and Chief Operating Officer of GFNB since October 2017. Previously, Mr. Wise served as Chief Administrative Officer of GFNB. He joined GFNB in May 2016 as Senior Vice President of Administration. Prior to that, he worked at Adirondack Trust Company for 12 years where he was Executive Vice President and Chief Operating Officer of the company’s insurance subsidiary.



H. AVAILABLE INFORMATION
Our Internet address is www.arrowfinancial.com.  We make available, free of charge on or through our internet website, our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports as soon as practicable after we file or furnish them with the SEC pursuant to the Exchange Act.  We also make available on the internetour website various other documents related to corporate operations, including our Corporate Governance Guidelines, the charters of our principal board committees, and our codes of ethics.  We have adopted a financial code of ethics that applies to ArrowsArrow’s chief executive officer, chief financial officer and principal accounting officer and a business code of ethics that applies to all directors, officers and employees of our holding company and its subsidiaries.


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Item 1A.1A. Risk Factors

Our financial results and the market price of our stock are subject to risks arising from many factors, including the risks listed below, as well as other risks and uncertainties. Any of these risks could materially and adversely affect our business, financial condition or results of operations. (Please note that the discussion below regarding the potential impact on Arrow of certain of these factors that may develop in the future is not meant to provide predictions by Arrow's management that such factors will develop, but to acknowledge the possible negative consequences to our companyCompany and business if certain conditions develop.materialize.)

Difficult marketMarket conditions continuecould present significant challenges to adversely affect the U.S. commercial banking industry and its core business of making and servicing loans and any substantial downturn in the regional markets in which we operate or in the U.S. economy generally could adversely affect our ability to originate loans.maintain steady growth in our loan portfolio and our earnings Many existing or potential loan customers. Our business is highly dependent on the business environment in the markets in which we operate as well as the United States as a whole. Our business is dependent upon the financial stability of commercial banks, especially individuals and small businesses, continue to experience financial and budgetary pressures that both challengeour borrowers, including their ability to service their existing indebtednesspay interest on and sharply restrict their ability or willingness to incur additional indebtedness. Therepay the principal amount of outstanding loans, the value of the collateral securing those loans, and the overall demand for loans and our other products and services, all of which impact our stability and future growth. Although our market area has generally increasedexperienced a stabilizing of economic conditions in recent years and very low prevailing rateseven periods of interest for all typesmodest growth, if unpredictable or unfavorable economic conditions unique to our market area should occur in upcoming periods, these conditions will likely have an adverse effect on the quality of credit still exist, which makes borrowing more affordableour loan portfolio and attractivefinancial performance. As a community bank, we are less able than our larger regional competitors to customersspread the risk of all types. However, whileunfavorable local economic conditions over a larger market area. Further, if the overall U.S. economy deteriorates, then our business, results of operations, financial condition and prospects could be adversely affected. In particular, our regional economy have shown signs of improvement in recent years, consumersfinancial performance may be adversely affected by short-term and small businesses are still struggling under heavy debt loads, which will continue to weigh against any surge in growth or profitabilitylong-term interest rates, the prevailing yield curve, inflation, monetary supply, fluctuations in the banking sector. This cautionary scenario confronts us as it confrontsdebt and equity capital markets, and the strength of the domestic economy and the local economies in the markets in which we operate, all commercial banks, large and small, andof which are beyond our control.

We are subject to interest rate risk, which could adversely affect our profitability. Our profitability, like that of most financial institutions, depends to a large extent on our net interest income, which is the difference between our interest income on interest-earning assets, such as loans and investment securities, and our interest expense on interest-bearing liabilities, such as deposits and borrowings. Changes in monetary policy, including changes in interest rates, could influence not only the interest we receive on loans and securities and the amount of interest we pay on deposits and borrowings, but also (1) our ability to originate loans.loans and obtain deposits, (2) the fair value of our financial assets and liabilities, and (3) the average duration of our mortgage-backed securities portfolio. If the interest rates we pay on deposits and other borrowings increase at a faster rate than the interest rates received on loans, securities and other interest-earning investments, our net interest income, and therefore our earnings, could be adversely affected. Earnings could also be adversely affected if the interest rates received on loans and other investments fall more quickly than the interest rates paid on deposits and other borrowings. Changes in interest rates, whether they are increases or decreases, can also trigger repricing and changes in the pace of payments for both assets and liabilities.
In addition, an increase in interest rates could have a negative impact on our results of operations by reducing the ability of borrowers to repay their current loan obligations. These circumstances could not only result in increased loan defaults, foreclosures and charge-offs, but also necessitate further increases to the allowance for loan losses which may materially and adversely affect our business, results of operations, financial condition and prospects.

Capital and liquidity standards require banks and bank holding companies to maintain more and higher quality capital and greater liquidity than has historically been the case. Capital standards, particularly those adopted as a result of Dodd-Frank, continue to have a significant effect on banks and bank holding companies, including Arrow. The need to maintain more and higher quality capital, as well as greater liquidity, and generally increased regulatory scrutiny with respect to capital levels, may at some point limit our business activities, including lending, and our ability to expand. It could also result in our being required to take steps to increase our regulatory capital and may dilute shareholder value or limit our ability to pay dividends or otherwise return capital to our investors through stock repurchases.
Certain of the capital requirements of Dodd-Frank and the related regulations will be impacted by the Economic Growth Act, which was enacted in 2018. The Economic Growth Act created a “community bank leverage ratio” standard for qualifying banking organizations as an alternative to the Dodd-Frank risk-based capital regime. However, this alternative capital standard will not be effective until the federal bank regulatory authorities adopt rules for its implementation. Such rules have been proposed, but are not yet final, and the terms of the rules may change before becoming final. Upon effectiveness, the final rules may impact Arrow’s capital options and requirements, although the potential impact of the final rules on Arrow will remain uncertain until those final rules are issued. Until these Economic Growth Act rules become final, the enhanced bank capital standards promulgated under Dodd-Frank will remain applicable to Arrow.

Any future economic or financial downturn, including any significant correction in the equity markets, may negatively affect the volume of income attributable to, and demand for, fee-based services of banks such as ours, including our fiduciary business, which could negatively impact our financial condition and results of operation. Revenues from our trust and wealth management business are dependent on the level of assets under management. Any significant downturn in the equity markets may lead our trust and wealth management customers to liquidate their investments, or may diminish account values for those customers who elect to leave their portfolios with us, in either case reducing our assets under management and thereby decreasing our revenues from this important sector of our business. Our other fee-based businesses are also susceptible to a sudden economic or financial downturn.


In addition, our loan quality is affected by the condition of the economy. Like all financial institutions, we maintain an allowance for loan losses to provide for probable loan losses at the balance sheet date. Our allowance for loan losses is based on our historical loss experience as well as an evaluation of the risks associated with our loan portfolio, including the size and composition of the portfolio, current economic conditions and geographic concentrations within the portfolio and other factors. While we have continued to enjoy a very high level of quality in our loan portfolio generally and very low levels of loan charge-offs and non-performing loans, if the economy in our geographic market area should deteriorate to the point that recessionary conditions return, or if the regional or national economy experiences a protracted period of stagnation, the quality of our loan portfolio may weaken so significantly that our allowance for loan losses may not be adequate to cover actual or expected loan losses. In such events, we may be required to increase our provisions for loan losses and this could materially and adversely affect financial results. Moreover, weak or worsening economic conditions often lead to difficulties in other areas of our business, including growth of our business generally, thereby compounding the negative effects on earnings.

We face continuing and growing security risks to our information base including the information we maintain relating to our customers, and any breaches in the security systems we have implemented to protect this information could have a material negative effect on our business operations and financial condition.condition. In the ordinary course of business, Arrow relies on electronic communications and information systems to conduct our operations and to store sensitive data. Arrow employs an in-depth, layered, defensive approach that leverages people, processes and technology to manage and maintain cybersecurity controls. Arrow employs a variety of preventative and detective tools to monitor, block, and provide alerts regarding suspicious activity, as well as to report on any suspected advanced persistent threats. We have implemented and regularly review and update extensive systems of internal controls and procedures as well as corporate governance policies and procedures intended to protect our business operations, including the security and privacy of all confidential customer information. In addition, we rely on the services of a variety of vendors to meet our data processing and communication needs. No matter how well designed or implemented our controls are, we cannot provide an absolute guarantee to protect our business operations from every type of cybersecurity or other security problem in every situation. Asituation, whether as a result of systems failures, human error or negligence, cyberattacks, security breaches, fraud or misappropriation. Any failure or circumvention of these controls could have a material adverse effect on our business operations and financial condition. Notwithstanding the strength of our defensive measures, the threat from cyberattacks is severe, attacks are sophisticated and increasing in volume, and attackers respond rapidly to changes in defensive measures. While to date, Arrow has not experienced a significant compromise, significant data loss or any material financial losses related to cybersecurity attacks or other security problems, our systems and those of our customers and third-party service providers are under constant threat. Risks and exposures related to cybersecurity attacks or other security problems are expected to remain high for the foreseeable future due to the rapidly evolving nature and sophistication of these threats and issues, as well as due to the expanding use of Internet banking, mobile banking and other technology-based products and services by us and our customers.
Also, theThe computer systems and network infrastructure that we use are always vulnerable to unforeseen disruptions, including theft of confidential customer information (“identity theft”) and interruption of service as a result of fire, natural disasters, explosion, general infrastructure failure, cyberattacks or cyber attacks.other security problems. These disruptions may arise in our internally developed systems, or the systems of our third-party service providers or may originate from the actions of our consumer and business customers who access our systems from their own networks or digital devices to process transactions. Information security and cyber security risks have increased significantly in recent years because of consumer demand to use the Internet and other electronic delivery channels to conduct financial transactions. CyberCybersecurity risk and other security risk isproblems are a major concern to financial services regulators and all financial service providers, including our company.Company. These risks are further exacerbated due to the increased sophistication and activities of organized crime, hackers, terrorists and other disreputable parties. We regularly assess and test our security systems and disaster preparedness, including back-up systems, but the risks are substantially escalating. As a result, cybersecurity and the continued enhancement of our controls and processes to protect our systems, data and networks from attacks or unauthorized access remain a priority. Accordingly, we may be required to expend additional resources to enhance our protective measures or to investigate and remediate any information security vulnerabilities or exposures. Any breach of our system security could result in disruption of our operations, unauthorized access to confidential customer information, significant regulatory costs, litigation exposure and other possible damages, loss or liability. Such costs or losses could exceed the amount of available insurance coverage, if any, and would adversely affect our earnings. Also, any failure to prevent a security breach or to quickly and effectively deal with such a breach could negatively impact customer confidence, damaging our reputation and undermining our ability to attract and keep customers.

U.S. bank loan portfolios, although generally improving in quality, continue In addition, if we fail to experience signs of weakness or stress, particularly in the consumer loan sector, which could deteriorate if the U.S. economy experiences even a modest downturn and which could have an adverse impact on our financial condition. Home prices in all regionsobserve any of the U.S., including our market areacybersecurity requirements in northeastern New York, have stabilizedfederal or even strengthened somewhat in recent periods. Delinquency and charge-off rates in bank loan portfolios have also improved. However, many banks continue to have substantial exposure in their loan portfolios to borrowers, particularly individual and small business borrowers, that if confronted by an economic downturn of any consequence, including one that results in their loss of their jobstate laws, regulations or the failure of their business, may quickly fall in arrears on their borrowings. We, like most banks, believe that the quality of our loan portfolio is strong and our allowance is entirely adequate to cover all embedded risk, but any downturn of consequence in the economy, nationwide or in our region, would likely rekindle the stress in loan portfolios, potentially damaging our financial condition and results.
Persistent volatility in the U.S. equity markets, coupled with economic instability and uncertainty, has an adverse effect on the core business of the U.S. commercial banking sector whichregulatory guidance, we could adversely impact our financial results. The U.S. financial sector, particularly that portion that is focused on the equity markets (i.e., “Wall Street”), has largely recovered from the 2008-2009 financial crisis. However, increased market volatility during the latter half calendar year 2015 and early 2016, has had a negative effect on many investors, including those holding shares of financial institutions. At the same time, the wider U.S. economy, especially the business sector that underlies the day-to-day health of U.S. commercial banks (“Main Street”), continues to experience a much slower recovery. In some areas of the U.S. and some sectors of the U.S. economy companies, workers and

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municipalities have not returned to the levels of financial health they enjoyed before the 2008-2009 crisis. Commercial banks like ours are much more closely tied, in terms of growth and profits, to the Main Street sector than the Wall Street sector. Accordingly, our financial results and condition may continue to be pressured by the modest and uneven growth in the U.S. economy generally or in our region.
Any future economic or financial downturn, including any significant correction in the equity markets, may negatively affect the volume of income attributable to, and demand for, fee-based services of banks such as ours which could negatively impact our financial condition and results of operation. Revenues from our trust and wealth management business are dependent on the level of assets under management. Any significant downturn in the equity markets may lead our trust and wealth management customers to liquidate their investments, or may diminish account values for those customers who elect to leave their portfolios with us, in either case reducing our assets under management and thereby decreasing our revenues from this important sector of our business.
Rulemaking under Dodd-Frank continues to unfold; these and other regulations being promulgated may adversely affect our Company and certain players in the financial industry as a whole. Even before the recent financial crisis and the resulting new banking laws and regulations, including Dodd-Frank, we were subject to extensive Federal and state banking regulations and supervision. Banking laws and regulations are intended primarily to protect bank depositors’ funds (and indirectly the Federal deposit insurance funds) as well as bank retail customers, who may lack the sophistication to understand or appreciate bank products and services. These laws and regulations generally are not, however, aimed at protecting or enhancing the returns on investment enjoyed by bank shareholders.various sanctions, including financial penalties.
Our depositor/customer awareness of the changing regulatory environment is particularly true of the recently adopted set of laws and regulations under the Dodd-Frank Act, which were passed in the aftermath of the 2008-2009 financial crisis and in large part were intended to better protect bank customers (and to some degree, banks) against the wide variety of lending products and aggressive lending practices that pre-dated the crisis and are seen as having contributed to its severity. Although not all banks offered such products or engaged in such practices, all banks are affected by the new laws and regulations to some degree.
Dodd-Frank restricts our lending practices, requires us to expend substantial additional resources to safeguard customers, significantly increases our regulatory burden, and subjects us to significantly higher minimum capital requirements which, in the long run, may serve as a drag on our earnings, growth and ultimately on our dividends and stock price (the new capital standards are separately addressed in the following risk factor).
While it is difficult to predict the full extent to which Dodd-Frank and the resulting new regulations and rules may adversely impact our business or financial results, we are certain Dodd-Frank will continue to increase our costs, and require us to modify certain strategies, business operations and capital and liquidity structures which, individually or collectively, may very well have a material adverse impact on our financial condition.
New capital and liquidity standards adopted by the U.S. banking regulators require banks and bank holding companies to maintain more and higher quality capital and greater liquidity than has historically been the case. New and evolving capital standards, particularly those adopted as a result of Dodd-Frank, will have a significant effect on banks and bank holding companies, including Arrow. These new standards, which now apply and will be fully phased-in over the next several years, force bank holding companies and their bank subsidiaries to maintain substantially higher levels of capital as a percentage of their assets, with a greater emphasis on common equity as opposed to other components of capital. The need to maintain more and higher quality capital, as well as greater liquidity, and generally increased regulatory scrutiny with respect to capital levels, may at some point limit our business activities, including lending, and our ability to expand. It could also result in our being required to take steps to increase our regulatory capital and may dilute shareholder value or limit our ability to pay dividends or otherwise return capital to our investors through stock repurchases.
If economic conditions should worsen and the U.S. experiences a recession or prolonged economic stagnation, our allowance for loan losses may not be adequate to cover actual losses. Like all financial institutions, we maintain an allowance for loan losses to provide for probable loan losses at the balance sheet date. Our allowance for loan losses is based on our historical loss experience as well as an evaluation of the risks associated with our loan portfolio, including the size and composition of the portfolio, current economic conditions and geographic concentrations within the portfolio and other factors. While we have continued to enjoy a very high level of quality in our loan portfolio generally and very low levels of loan charge-offs and non-performing loans, if the economy in our geographic market area, the northeastern region of New York State, or in the U.S. generally, should deteriorate to the point that recessionary conditions return, or if the regional or national economy experiences a protracted period of stagnation, the quality of our loan portfolio may weaken significantly. As a result, our allowance for loan losses may not be adequate to cover actual loan losses, and future increases in provisions for loan losses could materially and adversely affect financial results. Moreover, weak or worsening economic conditions often lead to difficulties in other areas of our business, including growth of our business generally, thereby compounding the negative effects on earnings.
The current interest rate environment is not particularly favorable for commercial banks or their core businesses, and any prospective changes in prevailing interest rates may actually have a negative impact on our prospects and performance. Prevailing market interest rates, and changes in those rates, have a direct and material impact on the financial performance and condition of commercial banks. A bank’s net interest income generally comprises the majority of its total income, and changes in prevailing rates for bank assets and bank liabilities significantly affect its net interest income.
Currently, market interest rates in the U.S., across all maturities and for all types of loans remain at, or close, to historic lows, despite the Federal Reserve's recent and long anticipated increase in the Federal funds rate. The continuing, long-lasting and

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historic low rate environment has placed lending institutions such as commercial banks in a very challenging position.
In December 2015, the Fed, after allowing the Fed funds rate to remain at the unprecedented low level of 0 to 25 basis points for almost seven years, raised the Fed funds rate, and presumably short-term interest rates generally, by 25 basis points. The general understanding that the Fed encouraged, in connection with this rate rise, was that there would likely be additional rate increases during the remainder of 2016, perhaps modest in size, but marking the beginnings of an upward trend. In the event, the general perception of a weakening of various economic factors combined with a sudden drop in the equity markets that followed the Fed's rate hike in late 2015 and early 2016, have led many in the financial markets to predict that the Fed may reconsider its long-term intentions on successive, even moderate interest rate increases, at least in the foreseeable future. In the long run, even a general gradual increase in prevailing interest rates across all maturities, if that should occur, may be beneficial to the banking sector, including our banks. However, at least in the short run, even moderate increases in market rates might be expected to adversely impact the commercial banking sector in certain respects. Bank liabilities (deposits) typically reprice much more quickly than bank assets (investments and loans). If the Fed raises rates too quickly, it could slow economic growth and possibly result in a recession. It is this potential risk to the economy at large that has led the Fed and the world's other central banks to continue with their efforts to ensure a long-term, low-rate environment through financial repression, and that presents commercial banks with the conundrum of an unfavorable rate situation that might not improve, even if rates rise. Whatever the Fed and the other central banks in the developed world elect to do from the standpoint of monetary policy, their decisions will affect the activities, results of operations and profitability of banks and bank holding companies such as Arrow. We cannot predict the nature or timing of future changes in monetary and other policies or the effect that they may have on our operations or financial condition.
We operate in a highly competitive industry and market areas that could negatively affect our growth and profitability. Competition for commercial banking and other financial services is fierce in our market areas. In one or more aspects of its business, our subsidiaries compete with other commercial banks, savings and loan associations, credit unions, finance companies, Internet-based financial services companies, mutual funds, insurance companies, brokerage and investment banking companies, and other financial intermediaries. Additionally, due to their size, many competitors may be able to achieve economies of scale and, as a result, may offer a broader range of products and services as well as better pricing for those products and services than we can. Technology has lowered barriers to entry and made it possible for non-banks to offer products and services traditionally provided by banks, such as automatic transfer and automatic payment systems. In addition, many of our competitors are not subject to the same extensive Federal regulations that govern bank holding companies and Federally insured banks. Failure to offer competitive services in our market areas could significantly weaken our market position, adversely affecting our growth, which, in turn, could have a material adverse effect on our financial condition and results of operations.
The Company relies on the operations of our banking subsidiaries to provide liquidity which, if limited, could impact our ability to pay dividends to our shareholders or to repurchase our common stock. stock. We are a bank holding company, a separate legal entity from our subsidiaries. Our bank holding company does not have significant operations of its own. The ability of our subsidiaries, including our bank and insurance subsidiaries, to pay dividends is limited by various statutes and regulations. It is possible, depending upon the financial condition of our subsidiaries and other factors, that our subsidiaries might be restricted at some point in their ability to pay dividends to the holding company, including by a bank regulator asserting that the payment of such dividends or other payments would constitute an unsafe or unsound practice. In addition, under Dodd-Frank,federal banking law, we are subjectedsubject to consolidated capital requirements at the holding company level. If our holding company or its bank subsidiaries are required to retain or increase capital, we may not be able to maintain our cash dividends or pay dividends on our common stockat all, or to repurchase shares of our common stock.

If economic conditions worsen andChanges in federal, state or local tax laws may negatively impact our financial performance. As in the U.S. financial markets should suffer a downturn,case of the Tax Act, we may experience limited access to credit markets. As discussed under Part I, Item 7.D. “Liquidity,” we maintain borrowing relationships with various third parties that enable us to obtain from them, on relatively short notice, overnight and longer-term funds sufficient to enable us to fulfill our obligations to customers, including deposit withdrawals. If and to the extent these third parties may themselves have difficulty in accessing their own credit markets, we may, in turn, experience a decrease in our capacity to borrow funds from them or other third parties traditionally relied upon by banks for liquidity.
We are subject to changes in tax law that could impact our effective tax rates. These law changes may be retroactive to previous


periods and as a result could negatively affect our current and future financial performance. Similarly, the local economies where we operate,bank's customers are likely to experience varying effects from both the individual and unfavorable economic conditionsbusiness tax provisions of changes in these areas couldtax law and such effects, whether positive or negative, may have a material adverse effectcorresponding impact on our financial conditionbusiness and results of operations. Much of our success depends upon the growth in business activity, income levels and deposits in our geographic market area. Although our market area has experienced a stabilizing of economic conditions in recent years and even periods of modest growth, if unpredictable or unfavorable economic conditions unique to our market area should occur in upcoming periods, such will likely have an adverse effect on the quality of our loan portfolio and financial performance. As a community bank, we are less able than our larger regional competitors to spread the risk of unfavorable local economic conditions over a larger market area. Moreover, we cannot give any assurances that we,economy as a single enterprise, will benefit from any unique and favorable economic conditions in our market area, even if they do occur.whole.

Changes in accounting standards may materially and negatively impact our financial statements.statements. From time-to-time, the Financial Accounting Standards Board (“FASB”) changes the financial accounting and reporting standards that govern the preparation of our financial statements. These changes can be hard to predict and can materially impact how we record and report our financial condition and results of operations. In some cases, we may be required to apply a new or revised standard retroactively, resulting in changes to previously reported financial statements. Specifically, changes in the fair value of our financial assets could have a significant negative impact on our asset portfolios and indirectly on our capital levels.

# 15


We rely on other companies to provide key components of our business infrastructure. Third-party vendors provide key components of our business infrastructure such as Internet connections, network access and mutual fund distribution. The financial health and operational capabilities of these third parties are for the most part beyond our control, and any problems experienced by these third parties, such that they may not be able to continue to provide services to us or to perform such services consistent with our expectations, could adversely affect our ability to deliver products and services to our customers and to conduct our business.

We operate in a highly competitive industry and market areas that could negatively affect our growth and profitability. Competition for commercial banking and other financial services is fierce in our market areas. In one or more aspects of business, our subsidiaries compete with other commercial banks, savings and loan associations, credit unions, finance companies, Internet-based financial services companies, mutual funds, insurance companies, brokerage and investment banking companies, and other financial intermediaries. Additionally, due to their size and other factors, many competitors may be able to achieve economies of scale and, as a result, may offer a broader range of products and services, as well as better pricing for those products and services, than we can. Technology has lowered barriers to entry and made it possible for non-banks to offer products and services traditionally provided by banks, such as automatic transfer and automatic payment systems. In addition, many of our competitors are not subject to the same extensive federal regulations that govern bank holding companies and federally insured banks. Failure to offer competitive services in our market areas could significantly weaken our market position, adversely affecting our growth, which, in turn, could have a material adverse effect on our financial condition and results of operations.

If economic conditions worsen and the U.S. financial markets should suffer a downturn, we may experience limited access to credit markets. As discussed under Part I, Item 7.D. “Liquidity,” we maintain borrowing relationships with various third parties that enable us to obtain from them, on relatively short notice, overnight and longer-term funds sufficient to enable us to fulfill our obligations to customers, including deposit withdrawals. If, in the context of a downturn in the U.S. economy or financial markets, these third parties should encounter difficulty in accessing their own credit markets, we may, in turn, experience a decrease in our capacity to borrow funds from them or other third parties traditionally relied upon by banks for liquidity.

Our business could suffer if we lose key personnel unexpectedly or if employee wages increase significantly.significantly. Our success depends, in large part, on our ability to retain our key personnel for the duration of their expected terms of service. On an ongoing basis, we prepare and review back-up plans, in the event key personnel are unexpectedly rendered incapable of performing or depart or resign from their positions. However, any sudden unexpected change at the senior management level may adversely affect our business. In addition, should our industry begin to experience a shortage of qualified employees, we, like other financial institutions, may have difficulty attracting and retaining entry level or higher bracket personnel and also may experience, as a result of such shortages or the enactment of higher minimum wage laws locally or nationwide, increased salary expense, which would likely negatively impact our results of operations.

We rely on other companies to provide key components of our business infrastructure. Third-party vendors provide key components of our business infrastructure such as Internet connections, network accessFederal banking statutes and mutual fund distribution. The financial health and operational capabilities of these third parties are forregulations could change in the most part beyond our control, and any problems experienced by these third parties, such that they are not able to continue to provide services to us or to perform such services consistent with our expectations, couldfuture, which may adversely affect our Company and certain players in the financial industry as a whole. We are subject to extensive federal and state banking regulations and supervision. Banking laws and regulations are intended primarily to protect bank depositors’ funds (and indirectly the Federal Deposit Insurance Fund) as well as bank retail customers, who may lack the sophistication to understand or appreciate bank products and services. These laws and regulations generally are not, however, aimed at protecting or enhancing the returns on investment enjoyed by bank shareholders.
Our depositor/customer awareness of the changing regulatory environment is particularly true of the set of laws and regulations under Dodd-Frank, which were passed in the aftermath of the 2008-09 financial crisis and in large part were intended to better protect bank customers (and to some degree, banks) against a wide variety of lending products and aggressive lending practices that pre-dated the crisis and are seen as having contributed to its severity. Although not all banks offered such products or engaged in such practices, all banks are affected by these laws and regulations to some degree.
Dodd-Frank restricts our lending practices, requires us to expend substantial additional resources to safeguard customers, significantly increases our regulatory burden, and subjects us to significantly higher minimum capital requirements which, in the long run, may serve as a drag on our earnings, growth and ultimately on our dividends and stock price (the Dodd-Frank capital standards are separately addressed in a previous risk factor).
Although the Economic Growth Act and similar initiatives may mitigate the impact of Dodd-Frank, other statutory and regulatory changes could add to the existing regulatory burden imposed on banking organizations like ours resulting in a potential material adverse effect on our financial condition and results of operations.



Non-compliance with the USA PATRIOT Act, Bank Secrecy Act, or other anti-money laundering laws and regulations could result in fines or sanctions and restrictions on conducting acquisitions or establishing new branches. The USA PATRIOT and Bank Secrecy Acts require financial institutions to develop programs to prevent financial institutions from being used for money laundering and terrorist activities. If such activities are suspected, financial institutions are obligated to file suspicious activity reports with the U.S. Treasury’s Office of Financial Crimes Enforcement Network. Federal anti-money laundering rules require financial institutions to establish procedures for identifying and verifying the identity of customers seeking to open new financial accounts. Failure to comply with these regulations could result in fines or sanctions, and restrictions on conducting acquisitions or establishing new branches. During the last few years, several banking institutions have received large fines for non-compliance with these laws and regulations. The policies and procedures we have adopted that are designed to assist in compliance with these laws and regulations may not be effective in preventing violations of these laws and regulations.

The Company is subject to the Community Reinvestment Act ("CRA") and fair lending laws, and failure to comply with these laws could lead to material penalties. CRA the Equal Credit Opportunity Act, the Fair Housing Act and other fair lending laws and regulations impose nondiscriminatory lending requirements on financial institutions. A successful regulatory challenge to an institution’s performance under the CRA or fair lending laws and regulations could result in a wide variety of sanctions, including the required payment of damages and civil money penalties, injunctive relief, imposition of restrictions on mergers and acquisitions activity and restrictions on expansion. Private parties may also have the ability to deliverchallenge an institution’s performance under fair lending laws in private class action litigation. Such actions could have a material adverse effect on our business, financial condition and results of operations.

Our industry is faced with technological advances and changes on a continuing basis, and failure to adapt to these advances and changes could have a material adverse impact on our business. Technological advances and changes in the financial services industry are pervasive and constant. The retail financial services sector, like many other retail goods and services sectors, is constantly evolving, involving new delivery and communications systems and technologies that are extraordinarily far-reaching and impactful. For us to remain competitive, we must comprehend and adapt to these systems and technologies. Proper implementation of new technologies can increase efficiency, decrease costs and help to meet customer demand. However, many of our competitors have greater resources to invest in technological advances and changes. We may not always be successful in utilizing the latest technological advances in offering our products and services to our customers and to conductor in otherwise conducting our business. Failure to identify, consider, adapt to and implement technological advances and changes could have a material adverse effect on our business.

Problems encountered by other financial institutions could adversely affect us.us. Our ability to engage in routine funding transactions could be adversely affected by financial or commercial problems confronting other financial institutions. Financial services institutions are interrelated as a result of trading, clearing, counterparty and other relationships. We have exposure to many different counterparties in the normal course of our business, and we routinely execute transactions with counterparties in the financial services industry, including brokers and dealers, other commercial banks, investment banks, mutual and hedge funds, and other financial institutions. As a result, defaults by, or even rumors or questions about, one or more financial services institutions, or the financial services industry generally, could lead to market-wide liquidity problems and losses or defaults by us or by other financial institutions on whom we rely or with whom we interact. Some of these transactions expose us to credit riskand other potential risks in the event of default of our counterparty or client. In addition, our credit risk may be exacerbated when the collateral held by us cannot be liquidated or only may be liquidated at prices not sufficient to recover the full amount due us under the underlying financial instrument, held by us. There is no assurance that any such losses would not materially and adversely affect our results of operations.

The Company's allowance for possible loan and lease losses may be insufficient, and an increase in the allowance would reduce earnings. The allowance is established through a provision for loan and lease losses based on management’s evaluation of the risks inherent in our loan portfolio and the general economy. The allowance is based upon a number of factors, including the size of the loan and lease portfolio, asset classifications, economic trends, industry experience and trends, industry and geographic concentrations, estimated collateral values, management’s assessment of the credit risk inherent in the portfolio, historical loan and lease loss experience and loan underwriting policies. In addition, we evaluate all loans and leases identified as problem loans and augment the allowance based upon our estimation of the potential loss associated with those problem loans and leases. Additions to our allowance for loan and lease losses decrease our net income. If the evaluation we perform in connection with establishing loan and lease loss reserves is wrong, our allowance for loan and lease losses may not be sufficient to cover our losses, which would have an adverse effect on our operating results. Our industry is faced with technological advancesregulators, in reviewing our loan and lease portfolio as part of a regulatory examination, may from time to time require us to increase our allowance for loan and lease losses, thereby negatively affecting our earnings, financial condition and capital ratios at that time. Moreover, additions to the allowance may be necessary based on changes on a continuing basis,in economic and failurereal estate market conditions, new information regarding existing loans and leases, identification of additional problem loans and leases and other factors, both within and outside of our control. Additions to adapt to these advances and changesthe allowance could have a material adversenegative impact on our business. Technological advances and changes in the financial services industry are pervasive and constant factors. For our business to remain competitive, we must comprehend developments in new products, services and delivery systems utilizing new technology and adapt to those developments. Proper implementationresults of new technology can increase efficiency, decrease costs and help to meet customer demand. However, manyoperations.

The increasing complexity of our competitorsoperations presents varied risks that could affect our earnings and financial condition. We process a large volume of transactions on a daily basis and are exposed to numerous types of risks related to internal processes, people and systems. These risks include, but are not limited to, the risk of fraud by persons inside or outside the Company, the execution of unauthorized transactions by employees, errors relating to transaction processing and systems, breaches of data security, human error or negligence, and our internal control system and compliance with a complex array of consumer and safety and soundness regulations. We could also experience additional loss as a result of potential legal actions that could arise as a result of operational deficiencies or as a result of noncompliance with applicable laws and regulations.


We have greater resourcesestablished and maintain a system of internal controls that provides management with information on a timely basis and allows for the monitoring of compliance with operational standards. These systems have been designed to investmanage operational risks at an appropriate, cost effective level. Procedures exist that are designed to ensure that policies relating to conduct, ethics, and business practices are followed. Losses from operational risks may still occur, however, including losses from the effects of operational errors.

Natural disasters, acts of war or terrorism and other external events could negatively impact the Company. Natural disasters, acts of war or terrorism and other adverse external events could have a significant impact on our ability to conduct business. In addition, such events could affect the stability of our deposit base, impair the ability of borrowers to repay outstanding loans, impair the value of collateral securing loans, cause significant property damage, result in technological advancesloss of revenue and/or cause the Company to incur additional expenses. Our management has established disaster recovery policies and changes. We may not always be successful in utilizingprocedures that are expected to mitigate events related to natural or man-made disasters; however, the latest technological advances in offering our productsoccurrence of any such event and services or in otherwise conducting our business. Failure to identify, adapt to and implement technological advances and changesthe impact of an overall economic decline resulting from such a disaster could have a material adverse effect on our business.financial condition and results of operations.

Item 1B.
Unresolved Staff Comments - None

Item 2. Properties

Our main office is at 250 Glen Street, Glens Falls, New York.  The building is owned by us and serves as the main office for Arrow and Glens Falls National, our principal subsidiary bank. The main office of our other banking subsidiary, Saratoga National, is in Saratoga Springs, New York. We own twenty-ninetwenty-eight branch banking offices, lease tentwelve branch banking offices and lease two residential loan origination offices, all at market rates. We also own two offices specifically dedicated to ourOur insurance agency operationsis co-located in eight bank-owned branches, three leased insurance offices and lease six others. Three of our insurance agency offices are located at our banking locations.two owned stand-alone buildings. We also lease office space in a buildingbuildings and parking lots near our main office in Glens Falls.Falls as well as a back-up site for business continuity purposes.
In the opinion of management, the physical properties of our holding company and our various subsidiaries are suitable and adequate.  For more information on our properties, see Notes 2, Summary of Significant Accounting Policies, 6,Premises and Equipment, and 18, Leases, in the notes to theour Consolidated Financial Statements contained in Part II, Item 8 of this Report.

Item 3. Legal Proceedings

We are not the subject of any material pending legal proceedings, other than ordinary routine litigation occurring in the normal course of our business. On an ongoing basis, we typically are the subject of or a party to various legal claims, which arise in the normal course of our business. The various legal claims currently pending against us will not,Although the outcome of the lawsuits or other proceedings cannot be predicated with certainty and the amount of any liability that may arise therefrom cannot be predicted accurately, in the opinion of management based upon consultation with counsel, the various legal claims currently pending against us will not result in anya material liability.adverse effect to our financial condition.

Item 4. Mine Safety Disclosures - None

# 16






PART II

Item 5. Market for the Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

TheOur common stock of Arrow Financial Corporation is traded on the Global Select Market of the National Association of Securities Dealers, Inc. ("NASDAQ®") Stock Market under the symbol AROW.
The highBased on information received from our transfer agent and low prices listed below represent actual sales transactions, as reported by NASDAQ®.  All stock pricesvarious brokers, custodians and cash dividends per share have been restated to reflect subsequent stock dividends.  On September 28, 2015,agents, we distributed a 2% stock dividend on our outstanding shares of common stock.

 2015 2014
 Market Price Cash Dividends Declared Market Price Cash Dividends Declared
 Low High�� Low High 
First Quarter$25.05
 $26.99
 0.245
 $23.55 $26.41 0.240
Second Quarter24.78
 27.45
 0.245
 23.84 25.94 0.240
Third Quarter26.06
 28.00
 0.245
 24.34 25.94 0.240
Fourth Quarter25.82
 29.24
 0.250
 24.61 27.38 0.245

The payment of cash dividends by Arrow is determined at the discretion of its Board of Directors and is dependent upon, among other things, our earnings, financial condition and other factors, including applicable legal and regulatory restrictions.  See "Capital Resources and Dividends" in Part II, Item 7.E. of this Report.
Thereestimate there were approximately 7,3007,700 holders beneficial ownersof record of ArrowsArrow’s common stock at December 31, 2015.2018. Arrow has no other class of stock outstanding.

Equity Compensation Plan Information
The following table sets forth certain information regarding Arrow's equity compensation plans as of December 31, 2015.2018.  These equity compensation plans were (i) our 2013 Long-Term Incentive Plan ("LTIP"), and its predecessors, our 2008 Long-Term Incentive Plan and our 1998 Long-Term Incentive Plan; (ii) our 2014 Employee Stock Purchase Plan ("ESPP"); and (iii) our 2013 Directors' Stock Plan ("DSP").  All of these plans have been approved by Arrow's shareholders.

Plan Category
(a)
Number of Securities to be Issued Upon Exercise of Outstanding Options, Warrants and Rights        
 
(b)
Weighted-Average
Exercise Price of Outstanding Options, Warrants and Rights     
 
(c)
Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (Excluding Securities Reflected in Column (a))        
(a)
Number of Securities to be Issued Upon Exercise of Outstanding Options, Restricted Stock Units, Warrants and Rights        
 
(b)
Weighted-Average
Exercise Price of Outstanding Options, Restricted Stock Units, Warrants and Rights     
 
(c)
Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (Excluding Securities Reflected in Column (a))   
Equity Compensation Plans Approved by Security Holders (1)(2)
409,482
 $22.59
 564,358
287,899
 25.37
 370,102
Equity Compensation Plans Not Approved by Security Holders     
   
Total409,482
   564,358
287,899
   370,102

(1)All 409,482The total of 287,899 shares of common stock listed in column (a) includes 284,522 which are issuable pursuant to outstanding stock options and 3,377 which are issuable pursuant to restricted stock units all granted under the LTIP or its predecessor plans.
(2)The total of 564,358370,102 shares listed in column (c) includes (i) 401,000261,614 shares of common stock available for future award grants under the LTIP, (ii) 130,27691,657 shares of common stock available for future issuance under the ESPP, and (iii) 33,08216,831 shares of common stock available for future issuance under the DSP.



# 17




STOCK PERFORMANCE GRAPHS

The following two graphs provide a comparison of the total cumulative return (assuming reinvestment of dividends) for the common stock of Arrow as compared to the Russell 2000 Index, the NASDAQ Banks Index and the Zacks $1B-$5B Bank Assets Index.

The first graph presents comparative stock performance for the five-year period from December 31, 20102013 to December 31, 20152018 and the second graph presents comparative stock performance for the ten-yearfifteen-year period from December 31, 20052003 to December 31, 2015.

2018.
The historical information in the graphs and accompanying tables may not be indicative of future performance of Arrow stock on the various stock indices.
chart-0ced045aa2e65259bc5.jpg
TOTAL RETURN PERFORMANCE
Period Ending
TOTAL RETURN PERFORMANCE
Period Ending
Index2010 2011 2012 2013 2014 20152013 2014 2015 2016 2017 2018
Arrow Financial Corporation100.00
 91.47
 103.50
 116.93
 128.33
 134.33
100.00
 109.59
 114.57
 181.56
 161.42
 161.33
Russell 2000 Index100.00
 95.82
 111.49
 154.78
 162.35
 155.18
100.00
 104.89
 100.26
 121.63
 139.44
 124.09
NASDAQ Banks Index100.00
 89.43
 107.00
 153.14
 160.92
 175.27
100.00
 105.08
 114.45
 154.96
 165.08
 137.07
Zacks $1B - $5B Bank Assets Index100.00
 93.98
 111.99
 159.46
 166.25
 184.07
100.00
 108.03
 116.76
 161.47
 174.08
 153.75

Source: Prepared by Zacks Investment Research, Inc. Used with permission. All rights reserved. Copyright 1980-2016.1980-2019.



# 18




chart-5519e4509d605fc5a1d.jpg[
TOTAL RETURN PERFORMANCE
Period Ending
TOTAL RETURN PERFORMANCE
Period Ending
Index2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 20152003 2004 2005 2006 2007 2008 2009 2010
Arrow Financial
Corporation
100.00
 101.28
 94.59
 115.50
 123.08
 145.18
 132.80
 150.27
 169.77
 186.31
 195.02
100.00
 118.58
 106.58
 108.20
 101.28
 123.94
 132.30
 156.43
Russell 2000 Index100.00
 118.37
 116.51
 77.15
 98.11
 124.46
 119.26
 138.76
 192.63
 202.06
 193.14
100.00
 118.44
 123.78
 146.52
 144.22
 95.49
 121.43
 154.03
NASDAQ Banks
Index
100.00
 112.29
 88.87
 64.79
 53.91
 64.11
 57.34
 68.60
 98.18
 103.17
 112.37
100.00
 114.52
 111.86
 125.60
 99.40
 72.47
 60.30
 71.71
Zacks $1B - $5B Bank
Assets Index
100.00
 115.68
 89.15
 87.23
 62.63
 72.79
 68.40
 81.52
 116.07
 121.01
 133.99
100.00
 116.74
 114.01
 127.88
 107.38
 87.68
 75.27
 85.54
               
TOTAL RETURN PERFORMANCE (Cont'd.)
Period Ending
Index2011 2012 2013 2014 2015 2016 2017 2018
Arrow Financial
Corporation
143.40
 162.12
 182.92
 200.46
 209.58
 332.12
 295.27
 295.11
Russell 2000 Index147.60
 171.73
 238.39
 250.05
 239.02
 289.96
 332.44
 295.83
NASDAQ Banks
Index
64.14
 76.73
 109.82
 115.40
 125.69
 170.18
 181.29
 150.53
Zacks $1B - $5B Bank
Assets Index
83.73
 98.75
 128.58
 138.91
 150.13
 207.62
 223.83
 197.70

Source: Prepared by Zacks Investment Research, Inc. Used with permission. All rights reserved. Copyright 1980-2016.1980-2019.

The preceding stock performance graphs and tables shall not be deemed incorporated by reference, by virtue of any general statement contained herein or in any other filing incorporated by reference herein, into any other SEC filing by the Company under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, except to the extent the companyCompany specifically incorporates this information by reference into such filing, and shall not otherwise be deemed filed as part of any such other filing.



Unregistered Sales of Equity Securities

None.


# 19



Issuer Purchases of Equity Securities
The following table presents information about repurchases by Arrow during the three months ended December 31, 20152018 of our common stock (our only class of equity securities registered pursuant to Section 12 of the Securities Exchange Act of 1934):

Fourth Quarter 2015
Calendar Month
(a) Total Number of
Shares Purchased1
 
(b) Average Price Paid Per Share1
 
(c) Total Number of
Shares Purchased as
Part of Publicly
Announced
Plans or Programs2
 
(d) Maximum
Approximate Dollar
Value of Shares that
May Yet be
Purchased Under the
Plans or Programs2
Fourth Quarter 2018
Calendar Month
(a) Total Number of
Shares Purchased1
 
(b) Average Price Paid Per Share1
 
(c) Total Number of
Shares Purchased as
Part of Publicly
Announced
Plans or Programs2
 
(d) Maximum
Approximate Dollar
Value of Shares that
May Yet be
Purchased Under the
Plans or Programs2
October9,075
 $28.07
 
 $4,294,710
1,991
 $36.78
 
 $4,404,627
November3,820
 27.62
 
 4,294,710
10,410
 35.03
 
 4,404,627
December18,100
 27.54
 
 4,294,710
14,865
 33.00
 
 4,404,627
Total30,995
 27.70
 
  27,266
 34.05
 
  

1The total number of shares purchased and the average price paid per share listed in columns (a) and (b) consist of (i) any shares purchased in such periods in open market or private transactions under the Arrow Financial Corporation Automatic Dividend Reinvestment Plan (the "DRIP") by the administrator of the DRIP, and (ii) shares surrendered or deemed surrendered to Arrow in such periods by holders of options to acquire Arrow common stock received by them under Arrow's compensatory stocklong-term incentive plans ("LTIPs") in connection with their stock-for-stock exercise of such options.options, and shares repurchased by Arrow pursuant to its publicly-announced stock repurchase program.  In the months indicated, the listed number of shares purchased included the following numbers of shares purchased by Arrow through such methods:  October - DRIP purchases (1,667(1,991 shares); November - DRIP purchases (2,580 shares), stock options (7,408stock-for-stock option exercises (7,830 shares); November and December - DRIP purchases (2,263(14,865 shares), stock options (1,557 shares); December - DRIP purchases (18,100 shares).
2Includes only those shares acquired by Arrow pursuant to its publicly-announced stock repurchase programs; does not include any shares purchased or subject to purchase under the DRIP, any shares surrendered or deemed surrendered to Arrow upon exercise of options granted under any compensatory stock plans, or any shares purchased by the Company for its ESOP.programs.  Our only publicly-announced stock repurchase program in effect for the fourth quarter of 20152018 was the program approved by the Board of Directors and announced in November 2014,October 2017, under which the Board authorized management, in its discretion, to repurchase from time to time during 2015,2018, in the open market or in privately negotiated transactions, up to $5 million of Arrow common stock subject to certain exceptions (the "2015"2018 Program"). Arrow did not repurchase anyhad no repurchases of its shares in the fourth quarter of 20152018 under the 20152018 Program. In October 2015,January 2019, the Board authorized a repurchase program for 2016the period January 30, 2019 through December 31, 2019 similar to its 20152018 program, which also authorizes management to repurchase up to $5 million of stock infor the ensuing year (2016).period January 30, 2019 through December 31, 2019.


# 20




Item 6. Selected Financial Data

FIVE YEAR SUMMARY OF SELECTED DATA
Arrow Financial Corporation and Subsidiaries
(Dollars In Thousands, Except Per Share Data)

Consolidated Statements of Income Data:
2015 2014 2013 2012 20112018 2017 2016 2015 2014
Interest and Dividend Income$70,738
 $66,861
 $64,138
 $69,379
 $76,791
96,503
 $84,657
 $76,915
 $70,738
 $66,861
Interest Expense4,813
 5,767
 7,922
 11,957
 18,679
12,485
 7,006
 5,356
 4,813
 5,767
Net Interest Income65,925
 61,094
 56,216
 57,422
 58,112
84,018
 77,651
 71,559
 65,925
 61,094
Provision for Loan Losses1,347
 1,848
 200
 845
 845
2,607
 2,736
 2,033
 1,347
 1,848
Net Interest Income After Provision
for Loan Losses
64,578
 59,246
 56,016
 56,577
 57,267
81,411
 74,915
 69,526
 64,578
 59,246
Noninterest Income27,995
 28,206
 27,521
 26,234
 23,133
28,736
 28,093
 27,854
 27,995
 28,206
Net Gains on Securities Transactions129
 110
 540
 865
 2,795
Net Gains (Losses) on Securities Transactions213
 (448) (22) 129
 110
Noninterest Expense(57,430) (54,028) (53,203) (51,836) (51,548)(65,055) (62,705) (59,609) (57,430) (54,028)
Income Before Provision for Income Taxes35,272
 33,534
 30,874
 31,840
 31,647
45,305
 39,855
 37,749
 35,272
 33,534
Provision for Income Taxes10,610
 10,174
 9,079
 9,661
 9,714
9,026
 10,529
 11,215
 10,610
 10,174
Net Income$24,662
 $23,360
 $21,795
 $22,179
 $21,933
$36,279
 $29,326
 $26,534
 $24,662
 $23,360
Per Common Share: 1
                  
Basic Earnings$1.91
 $1.82
 $1.70
 $1.74
 $1.73
$2.52
 $2.05
 $1.87
 $1.75
 $1.66
Diluted Earnings1.91
 1.81
 1.70
 1.74
 1.72
2.50
 2.04
 1.86
 1.74
 1.66
Per Common Share: 1
                  
Cash Dividends$0.99
 $0.97
 $0.95
 $0.93
 $0.90
$1.00
 $0.95
 $0.92
 $0.90
 $0.88
Book Value16.54
 15.61
 14.94
 13.78
 13.07
18.63
 17.40
 16.28
 15.13
 14.29
Tangible Book Value 2
14.61
 13.62
 12.91
 11.70
 10.97
16.99
 15.71
 14.56
 13.37
 12.46
Consolidated Year-End Balance Sheet Data:                  
Total Assets$2,446,188
 $2,217,420
 $2,163,698
 $2,022,796
 $1,962,684
$2,988,334
 $2,760,465
 $2,605,242
 $2,446,188
 $2,217,420
Securities Available-for-Sale402,309
 366,139
 457,606
 478,698
 556,538
317,535
 300,200
 346,996
 402,309
 366,139
Securities Held-to-Maturity320,611
 302,024
 299,261
 239,803
 150,688
283,476
 335,907
 345,427
 320,611
 302,024
Loans1,573,952
 1,413,268
 1,266,472
 1,172,641
 1,131,457
2,196,215
 1,950,770
 1,753,268
 1,573,952
 1,413,268
Nonperforming Assets 3
8,924
 8,162
 7,916
 9,070
 8,128
6,782
 7,797
 7,186
 8,924
 8,162
Deposits2,030,423
 1,902,948
 1,842,330
 1,731,155
 1,644,046
2,345,584
 2,245,116
 2,116,546
 2,030,423
 1,902,948
Federal Home Loan Bank Advances137,000
 51,000
 73,000
 59,000
 82,000
279,000
 160,000
 178,000
 137,000
 51,000
Other Borrowed Funds43,173
 39,421
 31,777
 32,678
 46,293
74,659
 84,966
 55,836
 43,173
 39,421
Stockholders Equity
213,971
 200,926
 192,154
 175,825
 166,385
Stockholders’ Equity269,584
 249,603
 232,852
 213,971
 200,926
Selected Key Ratios:                  
Return on Average Assets1.05% 1.07% 1.04% 1.11% 1.13%1.27% 1.09% 1.06% 1.05% 1.07%
Return on Average Equity11.86
 11.79
 12.11
 12.88
 13.45
13.96
 12.14
 11.79
 11.86
 11.79
Dividend Payout 4
51.83
 53.59
 55.88
 53.45
 52.33
Dividend Payout Ratio 4
40.00
 46.57
 49.46
 51.72
 53.01
Average Equity to Average Assets9.10
 8.96
 8.95
 8.88
 9.05

1Share and per share amounts have been adjusted for subsequent stock splits and dividends, including the most recent
September 2015 2%27, 2018 3% stock dividend.
2Tangible book value excludes goodwill and other intangible assets from total equity.
3Nonperforming assets consist of nonaccrual loans, loans past due 90 or more days but still accruing interest, repossessed assets, restructured loans, other real estate owned and nonaccrual investments.
4Dividend Payout Ratio cash dividends per share to fully diluted earnings per share.

# 21





Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Selected Quarterly Information
Dollars in thousands, except per share amounts
Share and per share amounts have been restated for the September 2015 2% stock dividend


Selected Quarterly Information
Dollars in thousands, except per share amounts
Share and per share amounts have been restated for the September 2018 3% stock dividend
Selected Quarterly Information
Dollars in thousands, except per share amounts
Share and per share amounts have been restated for the September 2018 3% stock dividend
Quarter Ended12/31/2015
 9/30/2015
 6/30/2015
 3/31/2015
 12/31/2014
12/31/2018
 9/30/2018
 6/30/2018
 3/31/2018
 12/31/2017
Net Income$6,569
 $5,933
 $6,305
 $5,855
 $6,369
$8,758
 $9,260
 $9,730
 $8,531
 $8,071
Transactions Recorded in Net Income (Net of Tax):                  
Net Gains (Losses) on Securities Transactions14
 
 10
 54
 
Share and Per Share Data:         
Net (Loss) Gain on Security Transactions
 
 
 
 (278)
Net Changes in Fair Value of Equity Investments(106) 85
 166
 13
 
Tax Benefit from Net Deferred Tax Liability Revaluation
 
 
 
 1,116
Share and Per Share Data: 1
 
  
  
  
  
Period End Shares Outstanding12,939
 12,905
 12,875
 12,880
 12,874
14,472
 14,441
 14,424
 14,368
 14,348
Basic Average Shares Outstanding12,918
 12,888
 12,886
 12,886
 12,867
14,451
 14,431
 14,394
 14,354
 14,322
Diluted Average Shares Outstanding12,979
 12,929
 12,922
 12,924
 12,908
14,514
 14,520
 14,480
 14,436
 14,426
Basic Earnings Per Share$0.51
 $0.46
 $0.49
 $0.45
 $0.49
$0.61
 $0.64
 $0.68
 $0.59
 $0.56
Diluted Earnings Per Share0.51
 0.46
 0.49
 0.45
 0.49
0.60
 0.64
 0.67
 0.59
 0.56
Cash Dividend Per Share0.250
 0.245
 0.245
 0.245
 0.245
0.260
 0.252
 0.243
 0.243
 0.243
Selected Quarterly Average Balances:
         
Selected Quarterly Average Balances: 
  
  
  
  
Interest-Bearing Deposits at Banks$44,603
 $17,788
 $37,303
 $30,562
 $58,048
$34,782
 $30,522
 $28,543
 $27,978
 $27,047
Investment Securities716,947
 711,830
 701,329
 673,753
 664,334
637,341
 636,847
 647,913
 642,442
 660,043
Loans1,556,234
 1,502,620
 1,456,534
 1,422,005
 1,401,601
2,160,435
 2,089,651
 2,026,598
 1,971,240
 1,930,590
Deposits2,075,825
 1,970,738
 1,983,647
 1,949,776
 1,962,698
2,347,231
 2,279,709
 2,325,202
 2,305,736
 2,284,206
Other Borrowed Funds127,471
 148,887
 99,994
 69,034
 56,185
315,172
 314,304
 219,737
 184,613
 187,366
Shareholders’ Equity213,219
 209,334
 206,831
 202,552
 202,603
268,503
 263,139
 256,358
 251,109
 247,253
Total Assets2,442,964
 2,356,121
 2,316,427
 2,248,054
 2,247,576
2,954,031
 2,879,854
 2,823,061
 2,763,706
 2,744,180
Return on Average Assets1.07% 1.00% 1.09% 1.06% 1.12%
Return on Average Equity12.22% 11.24% 12.23% 11.72% 12.47%
Return on Tangible Equity 1
13.86% 12.79% 13.94% 13.42% 14.28%
Return on Average Assets, annualized1.18% 1.28% 1.38% 1.25% 1.17%
Return on Average Equity, annualized12.94% 13.96% 15.22% 13.78% 12.95%
Return on Average Tangible Equity, annualized 2
14.20% 15.36% 16.80% 15.24% 14.36%
Average Earning Assets$2,317,784
 $2,232,238
 $2,195,166
 $2,126,320
 $2,123,983
2,831,438
 2,757,020
 2,703,054
 2,641,660
 2,617,680
Average Interest-Bearing Liabilities1,854,549
 1,772,156
 1,770,023
 1,713,253
 1,716,699
Interest Income, Tax-Equivalent19,619
 18,924
 18,501
 18,073
 18,213
Average Paying Liabilities2,189,233
 2,110,924
 2,100,085
 2,050,661
 2,029,811
Interest Income26,000
 24,495
 23,590
 22,418
 22,135
Tax-Equivalent Adjustment 3
376
 376
 468
 491
 980
Interest Income, Tax-Equivalent 3
26,376
 24,871
 24,058
 22,909
 23,115
Interest Expense1,231
 1,253
 1,243
 1,086
 1,219
4,343
 3,498
 2,628
 2,016
 1,821
Net Interest Income, Tax-Equivalent18,388
 17,671
 17,258
 16,987
 16,994
Tax-Equivalent Adjustment1,109
 1,093
 1,094
 1,083
 1,073
Net Interest Margin 1
3.15% 3.14% 3.15% 3.24% 3.17%
Efficiency Ratio Calculation 1:
         
Net Interest Income21,657
 20,997
 20,962
 20,402
 20,314
Net Interest Income, Tax-Equivalent 3
22,033
 21,373
 21,430
 20,893
 21,294
Net Interest Margin, annualized3.03% 3.02% 3.11% 3.13% 3.08%
Net Interest Margin, Tax-Equivalent, annualized 3
3.09% 3.08% 3.18% 3.21% 3.23%
Efficiency Ratio Calculation: 4
         
Noninterest Expense$14,242
 $14,850
 $14,383
 $13,955
 $13,299
$16,881
 $16,026
 $16,192
 $15,955
 $16,045
Less: Intangible Asset Amortization(78) (79) (80) (91) (94)65
 65
 66
 67
 69
Net Noninterest Expense$14,164
 $14,771
 $14,303
 $13,864
 $13,205
$16,816
 $15,961
 $16,126
 $15,888
 $15,976
Net Interest Income, Tax-Equivalent 1
$18,388
 $17,671
 $17,258
 $16,987
 $16,994
Net Interest Income, Tax-Equivalent$22,033
 $21,373
 $21,430
 $20,893
 $21,294
Noninterest Income6,687
 7,137
 7,444
 6,856
 7,060
6,799
 7,350
 7,911
 6,888
 6,752
Less: Net Securities Gains(23) 
 (16) (90) 
Net Gross Income, Adjusted$25,052
 $24,808
 $24,686
 $23,753
 $24,054
Efficiency Ratio 1
56.54% 59.54% 57.94% 58.37% 54.90%
Period-End Capital Information:
         
Less: Net (Loss) Gain on Security Transactions
 
 
 
 (458)
Less: Net Changes in Fair Value of Equity Investments(142) 114
 223
 18
 
Net Gross Income28,974
 28,609
 29,118
 27,763
 $28,504
Efficiency Ratio58.04% 55.79% 55.38% 57.23% 56.05%
Period-End Capital Information: 5
         
Total Stockholders’ Equity (i.e. Book Value)$213,971
 $211,142
 $206,947
 $204,965
 $200,926
$269,584
 $264,810
 $259,488
 $252,734
 $249,603
Book Value per Share16.54
 16.36
 16.07
 15.91
 15.61
Intangible Assets24,980
 25,266
 25,372
 25,492
 25,628
Tangible Book Value per Share 1
14.61
 14.40
 14.10
 13.93
 13.62
Capital Ratios:         
Book Value per Share 1
18.63
 18.34
 17.99
 17.59
 17.40
Goodwill and Other Intangible Assets, net23,725
 23,827
 23,933
 24,045
 24,162
Tangible Book Value per Share 1,2
16.99
 16.69
 16.33
 15.92
 15.71
Tier 1 Leverage Ratio9.25% 9.40% 9.41% 9.57% 9.44%9.61% 9.67% 9.65% 9.62% 9.49%
Common Equity Tier 1 Capital Ratio12.82% 12.66% 12.92% 13.27% N/A
12.89% 12.89% 13.01% 12.97% 12.89%
Tier 1 Risk-Based Capital Ratio14.08% 13.93% 14.24% 14.65% 14.47%13.87% 13.90% 14.04% 14.03% 13.97%
Total Risk-Based Capital Ratio15.09% 14.94% 15.28% 15.73% 15.54%14.86% 14.90% 15.06% 15.04% 14.99%
Assets Under Trust Administration
and Investment Management
$1,232,890
 $1,195,629
 $1,246,849
 $1,254,823
 $1,227,179
Assets Under Trust Administration & Investment Mgmt

$1,385,752
 $1,551,289
 $1,479,753
 $1,470,191
 $1,452,994
1See


Selected Twelve-Month Information
Dollars in thousands, except per share amounts
Share and per share amounts have been restated for the September 2018 3% stock dividend

 2018 2017 2016
Net Income$36,279
 $29,326
 $26,534
Transactions Recorded in Net Income (Net of Tax):     
Net Loss on Security Transactions$
 $(275) $(13)
Net Changes in Fair Value of Equity Investments158
 
 
      
Period End Shares Outstanding1
14,472
 14,348
 14,304
Basic Average Shares Outstanding1
14,408
 14,310
 14,206
Diluted Average Shares Outstanding1
14,488
 14,406
 14,297
Basic Earnings Per Share1
$2.52
 $2.05
 $1.87
Diluted Earnings Per Share1
2.50
 2.04
 1.86
Cash Dividends Per Share1
1.00
 0.95
 0.92
Average Assets$2,855,753
 $2,693,946
 $2,513,645
Average Equity259,835
 241,466
 224,969
Return on Average Assets1.27% 1.09% 1.06%
Return on Average Equity13.96
 12.14
 11.79
Average Earning Assets$2,734,160
 $2,567,116
 $2,388,042
Average Interest-Bearing Liabilities2,113,102
 2,006,575
 1,896,351
Interest Income96,503
 84,657
 76,915
Interest Income, Tax-Equivalent*98,214
 88,501
 80,636
Interest Expense12,485
 7,006
 5,356
Net Interest Income84,018
 77,651
 71,559
Net Interest Income, Tax-Equivalent*85,729
 81,495
 75,280
Net Interest Margin3.07% 3.02% 3.00%
Net Interest Margin, Tax-Equivalent*3.14% 3.17% 3.15%
Efficiency Ratio Calculation*4
     
Noninterest Expense65,055
 $62,705
 $59,609
Less: Intangible Asset Amortization263
 279
 297
Net Noninterest Expense$64,792
 $62,426
 $59,312
Net Interest Income, Tax-Equivalent$85,729
 $81,495
 $75,280
Noninterest Income28,949
 27,645
 27,832
Less: Net (Loss) Gain on Security Transactions
 (448) (22)
Less: Net Changes in Fair Value of Equity Investments213
 
 
Net Gross Income, Adjusted$114,465
 $109,588
 $103,134
Efficiency Ratio*56.60% 56.96% 57.51%
Period-End Capital Information:
     
Tier 1 Leverage Ratio9.61% 9.49% 9.47%
Total Stockholders’ Equity (i.e. Book Value)$269,584
 $249,603
 $232,852
Book Value per Share18.63
 17.40
 16.28
Intangible Assets23,725
 24,162
 24,569
Tangible Book Value per Share 2
16.99
 15.71
 14.56
Asset Quality Information:     
Net Loans Charged-off as a Percentage of Average Loans0.05% 0.06% 0.06%
Provision for Loan Losses as a Percentage of Average Loans0.13% 0.15% 0.12%
Allowance for Loan Losses as a Percentage of Period-End Loans0.92% 0.95% 0.97%
Allowance for Loan Losses as a Percentage of Nonperforming Loans365.74% 312.37% 309.31%
Nonperforming Loans as a Percentage of Period-End Loans0.25% 0.31% 0.31%
Nonperforming Assets as a Percentage of Total Assets0.23% 0.28% 0.28%

*See "Use of Non-GAAP Financial Measures" on page 4.

# 22



Selected Twelve-Month Information
Dollars in thousands, except per share amounts
Share and per share amounts have been restated for the September 2015 2% stock dividend

 2015 2014 2013
Net Income$24,662
 $23,360
 $21,795
Transactions Recorded in Net Income (Net of Tax):     
Net Securities Gains$78
 $67
 $326
Period End Shares Outstanding12,939
 12,874
 12,859
Basic Average Shares Outstanding12,894
 12,856
 12,793
Diluted Average Shares Outstanding12,942
 12,886
 12,825
Basic Earnings Per Share$1.91
 $1.82
 $1.70
Diluted Earnings Per Share1.91
 1.81
 1.70
Cash Dividends Per Share0.99
 0.97
 0.95
Average Assets$2,341,467
 $2,190,480
 $2,102,788
Average Equity208,017
 198,208
 179,990
Return on Average Assets1.05% 1.07% 1.04%
Return on Average Equity11.86
 11.79
 12.11
Average Earning Assets$2,218,440
 $2,068,611
 $1,988,884
Average Interest-Bearing Liabilities1,777,867
 1,675,285
 1,633,605
Interest Income, Tax-Equivalent 1
75,117
 71,323
 68,713
Interest Expense4,813
 5,767
 7,922
Net Interest Income, Tax-Equivalent 1
70,304
 65,556
 60,791
Tax-Equivalent Adjustment4,379
 4,462
 4,575
Net Interest Margin 1
3.17% 3.17% 3.06%
Efficiency Ratio Calculation 1
     
Noninterest Expense$57,430
 $54,028
 $53,203
Less: Intangible Asset Amortization(327) (387) (388)
Net Noninterest Expense$57,103
 $53,641
 $52,815
Net Interest Income, Tax-Equivalent 1
$70,304
 $65,556
 $60,791
Noninterest Income28,124
 28,316
 28,061
Less: Net Securities Gains(129) (110) (540)
Net Gross Income, Adjusted$98,299
 $93,762
 $88,312
Efficiency Ratio 1
58.09% 57.21% 59.81%
Period-End Capital Information:
     
Tier 1 Leverage Ratio9.25% 9.44% 9.24%
Total Stockholders Equity (i.e. Book Value)
$213,971
 $200,926
 $192,154
Book Value per Share16.54
 15.61
 14.94
Intangible Assets24,980
 25,628
 26,143
Tangible Book Value per Share 1
14.61
 13.62
 12.91
Asset Quality Information:     
Net Loans Charged-off as a Percentage of Average Loans0.06% 0.05% 0.09%
Provision for Loan Losses as a Percentage of Average Loans0.09% 0.14% 0.02%
Allowance for Loan Losses as a Percentage of Period-End Loans1.02% 1.10% 1.14%
Allowance for Loan Losses as a Percentage of Nonperforming Loans232.24% 200.41% 185.71%
Nonperforming Loans as a Percentage of Period-End Loans0.44% 0.55% 0.61%
Nonperforming Assets as a Percentage of Total Assets0.36% 0.37% 0.37%
1See "Use of Non-GAAP Financial Measures" on page 4.

# 23



Arrow Financial Corporation
Reconciliation of Non-GAAP Financial Information
(Dollars In Thousands, Except Per Share Amounts)

Footnotes:Footnotes:        Footnotes:        
                    
1.Share and Per Share Data have been restated for the September 28, 2015, 2% stock dividend.Share and per share data have been restated for the September 27, 2018, 3% stock dividend.
  
2.Tangible Book Value and Tangible Equity exclude goodwill and other intangible assets, net from total equity.  These are non-GAAP financial measures which we believe provide investors with information that is useful in understanding our financial performance.Non-GAAP Financial Measure Reconciliation: Tangible Book Value, Tangible Equity, and Return on Tangible Equity exclude goodwill and other intangible assets, net from total equity.  These are non-GAAP financial measures which we believe provide investors with information that is useful in understanding our financial performance.
 12/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Total Stockholders' Equity (GAAP)$269,584
 $264,810
 $259,488
 $252,734
 $249,603
 12/31/2015 9/30/2015 6/30/2015 3/31/2015 12/31/2014Less: Goodwill and Other Intangible assets, net23,725
 23,827
 23,933
 24,045
 24,162
Total Stockholders' Equity (GAAP)$213,971
 $211,142
 $206,947
 $204,965
 $200,926
Tangible Equity (Non-GAAP)$245,859
 $240,983
 $235,555
 $228,689
 $225,441
Less: Goodwill and Other Intangible assets, net24,980
 25,266
 25,372
 25,492
 25,628
          
Tangible Equity (Non-GAAP)$188,991
 $185,876
 $181,575
 $179,473
 $175,298
Period End Shares Outstanding14,472
 14,441
 14,424
 14,368
 14,348
          Tangible Book Value per Share (Non-GAAP)$16.99
 $16.69
 $16.33
 $15.92
 $15.71
Period End Shares Outstanding12,939
 12,905
 12,875
 12,880
 12,874
Net Income8,758
 9,260
 9,730
 8,531
 8,071
Tangible Book Value per Share (Non-GAAP)$14.61
 $14.40
 $14.10
 $13.93
 $13.62
Return on Tangible Equity (Net Income/Tangible Equity - Annualized)14.20% 15.36% 16.80% 15.24% 14.36%
                    
3.Net Interest Margin is the ratio of our annualized tax-equivalent net interest income to average earning assets. This is also a non-GAAP financial measure which we believe provides investors with information that is useful in understanding our financial performance.Non-GAAP Financial Measure Reconciliation: Net Interest Margin is the ratio of our annualized tax-equivalent net interest income to average earning assets. This is also a non-GAAP financial measure which we believe provides investors with information that is useful in understanding our financial performance.
For the Quarterly Periods:12/31/2015 9/30/2015 6/30/2015 3/31/2015 12/31/2014 12/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Net Interest Income (GAAP)$17,279
 $16,578
 $16,164
 $15,904
 $15,921
Interest Income (GAAP)$26,000
 $24,495
 $23,590
 $22,418
 $22,135
Add: Tax-Equivalent adjustment (Non-GAAP)1,109
 1,093
 1,094
 1,083
 1,073
Add: Tax Equivalent Adjustment (Non-GAAP)376
 376
 468
 491
 980
Net Interest Income - Tax Equivalent (Non-GAAP)$18,388
 $17,671
 $17,258
 $16,987
 $16,994
Interest Income - Tax Equivalent (Non-GAAP)$26,376
 $24,871
 $24,058
 $22,909
 $23,115
Average Earning Assets2,317,784
 2,232,238
 2,195,166
 2,126,320
 2,123,983
          
Net Interest Margin (Non-GAAP)*3.15% 3.14% 3.15% 3.24% 3.17%Net Interest Income (GAAP)$21,657
 $20,997
 $20,962
 $20,402
 $20,314
 * Quarterly ratios have been annualized
         Add: Tax-Equivalent adjustment (Non-GAAP)376
 376
 468
 491
 980
For the Annual Periods:12/31/2015 12/31/2014 12/31/2013    Net Interest Income - Tax Equivalent (Non-GAAP)$22,033
 $21,373
 $21,430
 $20,893
 $21,294
Net Interest Income (GAAP)$65,925
 $61,094
 $56,216
    Average Earning Assets2,831,438
 2,757,020
 2,703,054
 2,641,660
 2,617,680
Add: Tax-Equivalent adjustment (Non-GAAP)4,379
 4,462
 4,575
    Net Interest Margin (Non-GAAP)3.09% 3.08% 3.18% 3.21% 3.23%
Net Interest Income - Tax Equivalent (Non-GAAP)$70,304
 $65,556
 $60,791
              
Average Earning Assets2,218,440
 2,068,611
 1,988,884
    
Net Interest Margin (Non-GAAP)3.17% 3.17% 3.06%    
          
4.Financial Institutions often use the "efficiency ratio", a non-GAAP ratio, as a measure of expense control. We believe the efficiency ratio provides investors with information that is useful in understanding our financial performance. We define our efficiency ratio as the ratio of our noninterest expense to our net gross income (which equals our tax-equivalent net interest income plus noninterest income, as adjusted).Non-GAAP Financial Measure Reconciliation: Financial Institutions often use the "efficiency ratio", a non-GAAP ratio, as a measure of expense control. We believe the efficiency ratio provides investors with information that is useful in understanding our financial performance. We define our efficiency ratio as the ratio of our noninterest expense to our net gross income (which equals our tax-equivalent net interest income plus noninterest income, as adjusted).
                    
5.Common Equity Tier 1 Capital Ratio (CET1) is a new regulatory capital measure applicable to financial institutions, effective January 1, 2015. For the current quarter, all of the regulatory capital ratios in the table above, as well as the Total Risk-Weighted Assets and Common Equity Tier 1 Capital amounts listed in the table below, are estimates based on, and calculated in accordance with, these new bank regulatory capital rules. All prior quarters reflect actual results. The December 31, 2015 CET1 ratio listed in the tables (i.e., 12.82%) exceeds the sum of the required minimum CET1 ratio plus the fully phased-in Capital Conservation Buffer (i.e., 7.00%).For the current quarter, all of the regulatory capital ratios in the table above, as well as the Total Risk-Weighted Assets and Common Equity Tier 1 Capital amounts listed in the table below, are estimates based on, and calculated in accordance with bank regulatory capital rules. All prior quarters reflect actual results. The December 31, 2018 CET1 ratio listed in the tables (i.e., 12.89%) exceeds the sum of the required minimum CET1 ratio plus the fully phased-in Capital Conservation Buffer (i.e., 7.00%).
 12/31/2015 9/30/2015 6/30/2015 3/31/2015 12/31/2014 12/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Total Risk Weighted Assets1,590,129
 1,574,704
 $1,515,416
 $1,452,975
 N/A
Total Risk Weighted Assets2,046,495
 1,999,849
 1,934,890
 1,889,719
 1,856,242
Common Equity Tier 1 Capital213,970
 199,377
 $195,800
 $192,865
 N/A
Common Equity Tier 1 Capital283,913
 257,852
 259,488
 265,066
 259,378
Common Equity Tier 1 Ratio12.82% 12.66% 12.92% 13.27% N/A
Common Equity Tier 1 Ratio12.89% 12.89% 13.01% 12.97% 12.89%
    
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CRITICAL ACCOUNTING ESTIMATES

OurThe significant accounting principles,policies, as described in Note 2 - Summary of Significant Accounting Policies to the notes to the Consolidated Financial Statements are essential in understanding the MD&A.Management Discussion and Analysis. Many of ourthe significant accounting policies require complex judgments to estimate the values of assets and liabilities. We haveThe Company has procedures and processes in place to facilitate making these judgments. The more judgmental estimates are summarized in the following discussion. In many cases, there are numerous alternative judgments that could be used in the process of determining the inputs to the models. Where alternatives exist, we havethe Company has used the factors that we believeare believed to represent the most reasonable value in developing the inputs. Actual performance that differs from
our estimates of the key variables could impact ourthe results of operations.

Allowance for loan losses: The allowance for loan losses represents management’s estimate of probable losses inherent in the Company’s loan portfolio. OurThe process for determining the allowance for loan losses is discussed in Note 2, - Summary of Significant Accounting Policies and Note 5, - Loans, to the notes to the Consolidated Financial Statements. We evaluate ourThe Company evaluates the allowance at the portfolio segment level and ourthe portfolio segments are commercial, commercial construction, commercial real estate, automobile, residential real estate, and other consumer loans. Due to the variability in the drivers of the assumptions used in this process, estimates of the portfolio’s inherent risks and overall collectability change with changes in the economy, individual industries, and borrowers’ ability and willingness to repay their obligations. The degree to which any particular assumption affects the allowance for loan losses depends on the severity of the change and its relationship to the other assumptions. Key judgments used in determining the allowance for loan losses for individual commercial loans include credit quality indicators, collateral values and estimated cash flows for impaired loans. For pools of loans we consider ourthe Company considers the historical net loss experience, and as necessary, adjustments to address current events and conditions, considerations regarding economic uncertainty, and overall credit conditions. The historical loss factors incorporate a rolling twelve quarter look-back period for each loan segment in order to reduce the volatility associated with improperly weighting short-term fluctuations. The process of determining the level of the allowance for loan losses requires a high degree of judgment. Any downward trend in the economy, regional or national, may require usthe Company to increase the allowance for loan losses resulting in a negative impact on ourthe results of operations and financial condition.

Pension and retirement plans: Management is required to make various assumptions in valuing its pension and postretirement plan assets, expenses and liabilities. The most significant assumptions include the expected rate of return on plan assets, the discount rate, and the rate of increase in future compensation levels. Changes to these assumptions could impact earnings in future periods. The Company utilizes an actuarial firm to assist in determining the various rates used to estimate pension obligations and expense, including the evaluation of market interest rates and discounted cash flows in setting the appropriate discount rate. In addition, the Company reviews expected inflationary and merit increases to compensation in determining the rate of increase in future compensation levels. Changes in these assumptions due to market conditions and governing laws and regulations may result in material changes to the Company’s pension and other postretirement plan assets, expenses and liabilities.

Other than temporary decline in the value of debt and equity securities: Management systematically evaluates individual securities classified as either available-for-sale or held-to-maturity to determine whether a decline in fair value below the amortized cost basis is other than temporary. Management considers historical values and current market conditions as a part of the assessment. The amount of the total other-than-temporary impairment related to the credit loss, if any, is recognized in earnings and the amount of the total other-than-temporary impairment related to other factors is generally recognized in other comprehensive income, net of applicable taxes unless the Company intends to sell the security prior to the recovery of the unrealized loss or it is more likely than not that the Company would be forced to sell the security, in which case the entire impairment is recognized in earnings. Any significant economic downturn might result, and historically have on occasion resulted, in an other-than-temporary impairment in securities held in our investment portfolio.

A. OVERVIEW

The following discussion and analysis focuses on and reviews our results of operations for each of the years in the three-year period ended December 31, 20152018 and our financial condition as of December 31, 20152018 and 2014.2017.  The discussion below should be read in conjunction with the selected quarterly and annual information set forth above and the consolidated financial statementsConsolidated Financial Statements and other financial data presented elsewhere in this Report.  When necessary, prior-year financial information has been reclassified to conform to the current-year presentation.

A. OVERVIEW
Summary of 2015 Financial Results

We reported netSummary of 2018 Financial Results: Net income for 20152018 of $24.7$36.3 million, an increase of $1.30 million or 5.6% increased 23.7% over the 2014 total.results for 2017. Diluted earnings per share ("EPS") for 20152018 was $1.91,$2.50, an increase of 10 cents,$0.46, or 5.4%22.5% from our 2014 EPS. ReturnEPS in 2017. Financial performance ratios were strong for 2018, including the return on average equity ("ROE") of 13.96%, compared to 12.14% for the 20152017 year, continued to be strong at 11.86%, up slightly from our ROE of 11.79% for the 2014 year. Returnand return on average assets ("ROA") for 2015 also continued2018 of 1.27% compared to be strong at 1.09% for 2017.1.05%, although down slightly from

Factors contributing to the positive results for the current year compared to the comparable year are as follows:

Net interest income on a ROA of 1.07% for 2014. The decrease in ROA wasGAAP basis increased 8.2% to $84.0 million primarily due to the fact thatincrease in total interest and dividend income of $11.8 million. Net interest margin on a GAAP basis improved to 3.07% for 2018 as compared to 3.02% for 2017. Interest and fees on loans increased $11.4 million for 2018 mainly due to strong loan growth and higher market rates. Interest expense increased $5.5 million as a result of 4.6% deposit growth, higher market rates and some shifting in the growthoverall funding mix toward higher costing sources. Consistent with prior years, seasonal municipal deposits increased in average assets out-paced the growthfourth quarter. Noninterest income, including net gains on securities, increased $1.3 million in earnings, while2018 mainly due to an $838 thousand increase in income from fiduciary activities, an increase of $543 thousand in service fee revenue, and the increase in ROE reflected the fact that net income grew faster than average equity.
The driving factor behind our increase in net income was a significant increase year-over-year in our net interest income. On a tax-equivalent basis, our net interest income for 2015 was $70.3 million, an increase of $4.7 million or 7.2% over the $65.6 million total for 2014. This increase in net interest income was primarily attributable to the significant amount of loan growth we experienced during the year. See our expanded analysis of changes in the loan portfolio beginninggain on page 39. Our noninterest income

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decreased in 2015 by $192 thousand, or 0.7%, while oursecurities. Total noninterest expense increased by $3.4$2.4 million, in 2018 primarily due to the $1.1 million increase in salaries and employee benefits and $1.0 million increase in other operating expenses, which included increased loan costs combined with increased spending on technology. In addition to the above, the provision for income taxes decreased $1.5 million, or 6.3%. Another key factor14.3%, due to the reduction in 2015,tax rates as a result of the Tax Act.

The changes in net income, net interest income and net interest margin between the current and prior year are discussed in detail under the heading "RESULTS OF OPERATIONS," beginning on page 29.

2018 Regulatory Reform: The Economic Growth Act, was signed into law May 24, 2018. Some of its provisions were written to take effect immediately; others have later specified effective dates and still others are open-ended, to be implemented by rule-making. See the discussion of this item under C. SUPERVISION AND REGULATION, "2018 Regulatory Reform" for further details.
The Tax Act was enacted on December 22, 2017. The Company has recorded and reported the effects of the law’s impacts in its financial statements for the periods ended December 31, 2018 and December 31, 2017. See Note 15, Income Taxes, to the notes to our Consolidated Financial Statements for more information.
Regulatory Capital and Increase in Stockholders' Equity: As of December 31, 2018,we continued to exceed by a substantial amount all required minimum capital ratios under the bank regulatory capital rules at both the holding company and bank levels. At that date, both of our banks, as well as our holding company, continued to qualify as "well-capitalized" under the capital classification guidelines as defined by the current bank regulatory capital rules. Because of our continued profitability and strong asset quality, which resultedour regulatory capital levels throughout recent years have consistently remained well in excess of the various required regulatory minimums in effect from time to time, as they do at present. Pursuant to the Capital Rules under Dodd-Frank, required minimum regulatory capital levels for insured banks and their parent holding companies are scheduled to increase in 2019. As explained above, pursuant to Economic Growth Act, the federal bank regulators are required to implement a $501 thousand decrease insimplified community bank leverage ratio capital standard that may be applicable to Arrow and its subsidiary banks to allow them to satisfy all applicable capital and leverage requirements, including the provisioncurrently applicable risk-based capital ratio requirements.  The implementation of the new community bank leverage ratio standards will be subject to the notice and comment procedures of rulemaking.  The Economic Growth Act does not impose a deadline for loan losses.this rulemaking.  The federal bank regulators have issued a proposed rule to implement the "community bank leverage ratio", but that rule is not final, and is subject to change. The Company anticipates that, when this new standard is implemented, it may simplify capital adequacy compliance requirements for community banks and holding companies such as Arrow.
Total assets were $2.446 billionStockholders' equity was $269.6 million at December 31, 2015, which represented2018, an increase of $228.8$20.0 million,, or 10.3%, above the $2.217 billion level at December 31, 2014. Virtually all asset growth was the result of internal expansion through our pre-existing branch network.
Stockholders' equity was $214.0 million at December 31, 2015, an increase of $13.0 million or 6.5%8.0%, from the year earlier level. The components of the change in stockholders' equity since year-end 20142017 are presented in the Consolidated Statement of Changes in Stockholders' Equity on page 57,58. Total book value per share increased by 7.1% over the prior year level. At December 31, 2018, tangible book value per share, a non-GAAP financial measure calculated based on tangible book value (total stockholders' equity minus intangible assets including goodwill) was $16.99, an increase of $1.28, or 8.1%, over the December 31, 2017 amount. This increase in total stockholders' equity during 2018 principally reflected the following factors: (i) $36.3 million of net income for the period, plus (ii) $3.5 million of equity received from various stock-based compensation plans, plus (iii) $1.8 million of equity resulting from the dividend reinvestment plan, reduced by (iv) cash dividends of $14.4 million; (v) other comprehensive loss of $5.0 million and are discussed in more detail in the last section(vi) repurchases of this Overview on page 27 entitled, “Increase in Stockholder Equity.”
Regulatory capital:our common stock of $2.1 million. As of December 31, 2015, we continued2018, our closing stock price was $32.02, resulting in a trading multiple of 1.88 to exceed all regulatory minimum capital requirements at bothour tangible book value. The Board of Directors declared and the holding companyCompany paid a cash dividend of $0.243 per share for the first two quarters of 2018 and bank levels, by$0.252 per share for the third quarter of 2018, as adjusted for a substantial amount. As3% stock dividend distributed September 27, 2018, a cash dividend of January 1, 2015, we became subject to new bank regulatory capital standards adopted in 2013 by federal bank regulatory agencies pursuant to$0.26 per share for the Dodd-Frank Act. These new regulatory standards generally require financial institutions to meet higher minimum capital levels, measured in new ways. The standards are being phased in overfourth quarter of 2018, and has declared a 5-year time period ending in$0.26 per share cash dividend for the first quarter of 2019. See "Regulatory Capital Standards" on pages 7-9.


 
Economic trends and loan quality: DuringEconomic growth has continued at a modest pace in the past three years, economic activity in ourCompany's market area, reflected many positive trends as unemployment declined overall within New York State (NYS), as well as inwhile labor markets remained exceptionally tight. Residential real estate revealed mixed results, with the region where the Company operates. Unemployment rates in both the Glens Falls and Plattsburgh market areas have diminished almost to pre-recession lows in 2007, in the low 5% range. The housing market has remained stable for the past ten years with little changegrowth in the median sales price althoughslower than the number of sales has generally declined over the same period. Our nonperformingnational average. Nonperforming loans were $6.9$5.5 million at December 31, 2015,2018, a decrease of $864 thousand,$0.4 million, or 11.1%7.2%, from year-end 2014, even with substantial portfolio growth.2017. The ratio of nonperforming loans to period-end loans at December 31, 20152018 was .44%.25%, a decrease from .55%f at December 31, 2014. By way of comparison, this ratio for our peer group was .83% at December 31, 2015, which itself was a significant improvement for the peer group from its ratio of 3.60% at year-end 2010, and is now below the group's ratio of 1.09%rom 0.31% at December 31, 2007 (i.e., before2017 and less than the financial crisis).Company's peer group ratio of 0.61% at September 30, 2018. Loans charged-off (net of recoveries) against ourthe allowance for loan losses amounted to $879was $1.0 million for 2018, a decrease of $165 thousand for 2015, up from $712 thousand for 2014. Our2017. The ratio of net charge-offs to average loans was a low .06%0.05% for 2015,2018, compared to ourthe peer group ratio of .09%0.08% for the period ended September 30, 2018. At December 31, 2015. At December 31, 2015, our2018, the allowance for loan losses was $16.0$20.2 million,, representing 1.02%0.92% of total loans, a decrease of 83 basis points from the December 31, 20142017 ratio.
Since the onset of the financial crisis in 2008, we have not during any year experienced significant deterioration in any of our three
The Company's major loan portfolio segments:segments are:
Commercial Loans: These loans comprised approximately 6% of the total loan portfolio at period-end. The business sector in the Company's service area, including small- and mid-sized businesses with headquarters in the area, continued to be in reasonably good financial condition at 2018 year-end.
Commercial Real Estate Loans: These loans comprisecomprised approximately 31%22% of ourthe total loan portfolio. Current unemployment rates in our region have continued to decline over the past few years.portfolio at period-end. Commercial property values in the Company's region have not shown significant deterioration. We update the appraisalsremained stable in recent periods. Appraisals on our nonperforming and watched commercialCRE properties are updated as deemed necessary, usually when the loan iswas downgraded or when we perceivethere has been significant market deterioration since ourthe last appraisal.
Residential Real Estate Loans: These loans, including home equity loans, make upcomprised approximately 40%39% of our portfolio. We have not experienced any significant increasethe total loan portfolio at period-end. The residential real estate market in our delinquency and foreclosure rates, primarily due to the fact that we never haveCompany's service area has been stable in recent periods. The Company originated or participated in underwriting high-risk mortgage loans, such as so called "Alt A," "negative amortization," "option ARM's" or "negative equity" loans. We originatenearly all of the residential real estate loans currently held in ourthe loan portfolio and applyapplied conservative underwriting standards to allloan originations. The Company typically sells a portion of our originations.residential real estate mortgage originations into the secondary market. The ratio of the sales of originations to total originations tends to fluctuate from period to period, although this ratio has generally declined somewhat in recent periods.
AutomobileConsumer Loans (Primarily Through Indirect Lending)Automobile Loans): These loans comprise approximately 29%33% of ourthe total loan portfolio.portfolio at period-end. Throughout the past three years, wethe Company did not experience any significant changeincrease in our level of charge-offs on these loans. Ourthe delinquency rate for automobile loans at December 31, 2014, was up over 2013, primarily due to a modest shiftor in the portfolio topercentage of nonperforming loans with lower credit scores, however the ratio at December 31, 2015 was essentially unchanged from 2014.in this segment.
Recent Legislative Developments:

(i) Dodd-Frank Act: As a result of the 2008-2009 financial crisis, the U.S. Congress passed and the President signed the Dodd-Frank Act on July 21, 2010 ("Dodd-Frank"). While many of Dodd-Frank's provisions have not had and likely will not have any direct impact on Arrow, other provisions have impacted or likely will impact our business operations and financial results in a significant way. These include the establishment of a new regulatory body known as the Consumer Financial Protection Bureau (CFPB). (See the discussion on page 9 under "The Dodd-Frank Act" regarding the likely impact on Arrow of the CFPB.) Dodd-Frank also directed the federal banking authorities to issue new capital requirements for banks and holding companies that would be at least as strict as the pre-existing capital requirements. The banking authorities have done so and those capital requirements are now effective for our Company (as of January 1, 2015). See the discussion under "Regulatory Capital Standards" on pages 7-9 of this Report. Dodd-Frank also provided that any new issuances of trust preferred securities ("TRUPs") by bank holding companies having between $500 million and $15 billion in assets (such as Arrow) would no longer qualify as Tier 1 capital, but that outstanding TRUPs issued by such bank holding companies on or before the Dodd-Frank grandfathering date (May 19, 2010), would continue to qualify as Tier 1 capital until maturity or redemption, subject to certain limitations. Nevertheless, TRUPs, which prior to Dodd-Frank were an important financing tool for community banks such as ours, are no longer available to us as a source of new capital. See the discussion on page 9 under "The Dodd-Frank Act" regarding the various provisions of Dodd-Frank that have had, or are likely to have, particular significance to Arrow and its banks.

# 26




(ii)Health care reform: In March 2010, comprehensive federal healthcare reform legislation was passed under the Patient Protection and Affordable Care Act, as amended by the Health Care and Education Reconciliation Act of 2010 (collectively, the "Health Reform Act"). Included among the major provisions of the Health Reform Act is a change in tax treatment of the federal drug subsidy paid with respect to eligible retirees. The statute also contains provisions that may impact the Company's accounting for some of its benefit plans in future periods. The exact extent of the Health Reform Act's impact, if any, upon us cannot be determined until final regulations are promulgated and interpretations of the Health Reform Act become available.
Liquidity and access to credit markets: WeThe Company did not experience any liquidity problems or special concerns during 2015,2018, nor during the prior two years. The terms of ourthe lines of credit with ourthree correspondent banks, the FHLBNYFederal Home Loan Bank of New York ("FHLBNY") and the Federal Reserve Bank have not changed (see ourthe general liquidity discussion on page 46)47). In general, wethe Company principally relyrelies on asset-based liquidity (i.e., funds in overnight investments and cash flow from maturing investments and loans) with liability-based liquidity as a secondary source (oursource. The main liability-based sources are overnight borrowing arrangements with ourthree correspondent banks, an arrangement for overnight borrowing and term credit advances from the FHLBNY, and an additional arrangement for short-term advances at the Federal Reserve Bank discount window). We regularly perform awindow. Regular liquidity stress testtests are performed and the Company periodically test ourtests the contingent liquidity plan to ensure that we can generate an adequate amount of available funds can be generated to meet a wide variety of potential liquidity crises, including a severe crisis.
FDIC Shift From Deposit-Based to Asset-Based Insurance Premiums; Reduction in Premiums: The Dodd-Frank Act changed the basis on which insured banks would be assessed deposit insurance premiums, which has had a beneficial effect on the rates we pay and our overall premiums. Beginning with the second quarter of 2011, the calculation of regular FDIC insurance premiums for insured institutions changed so as to be based thereafter on total assets (with certain adjustments) rather than deposits. Because the banking industry generally maintains substantially higher levels of assets than deposits, the FDIC's overall prevailing rates for deposit insurance were significantly reduced in connection with the changeover. The net effect of the shift was to impose FDIC insurance fees not only on deposits but on other sources of funding that banks typically use to support their assets, including short-term borrowings and repurchase agreements. Our banks, like most community banks, have a much higher ratio of deposits to total assets than the large banks maintain. Thus, in our case, the new significantly lower rate, even applied to a somewhat larger base (assets versus deposits), still resulted in a significant decrease in our FDIC premiums.

Visa Class B Common Stock: In July 2012, Visa® and MasterCard® entered into a Memorandum of Understanding ("MOU") with a class of plaintiffs to settle certain additional antitrust claims against the two companies involving merchant discounts. In December 2013, a federal judge gave final approval to the class settlement agreement in the multi-district interchange litigation against Visa and Mastercard.  The total cash settlement payment was set at approximately $6.05 billion, of which Visa’s share represented approximately $4.4 billion. Visa has paid its portion of this settlement from the litigation escrow account pursuant to Visa’s Retrospective Responsibility Plan, which was developed as part of the restructuring process to address potential liability in certain Visa litigation, including this interchange class action. However, there continue to be restrictions remaining on Visa Class B shares held by us. We,Arrow's subsidiary bank, Glens Falls National, like other former Visa member banks, bearbears some indirect contingent liability for Visa's futuredirect liability on sucharising out of certain antitrust claims involving merchant discounts to the extent that Visa's liability might exceed the remainingamount funded in their litigation escrow amount. In lightaccount. On September 18, 2018, Visa issued a press release announcing that they and other defendants entered into a settlement agreement with class plaintiffs in the related litigation case, and they expect the damage class plaintiffs to file a motion for preliminary approval of the current state of covered litigation at Visa, whichsettlement with the court. If the settlement is winding down, as well asapproved and the substantial remaining dollar amounts in Visa's escrow fund, we determinedbalance in the second quarter 2012 to reverse the entire amount of our 2008 VISA litigation-related accrual, which was $294 thousand pre-tax. This reversal reduced our other operating expenses for the year ending December 31, 2012. We believed then, and continue to believe, that the balance that Visa maintains in itslitigation escrow fundaccount is substantially sufficient to satisfy Visa's remaining direct liability to suchcover the litigation claims without further resort toand related expenses, Arrow could potentially realize a gain on the contingent liabilityreceipt of the former Visa member banks such as ours.Class A common stock. At December 31, 2015, the Company2018, Glens Falls National held 45,68627,771 shares of Visa Class B common stock, and utilizing the conversion ratio to Class A common stock at that time, these Class B shares would convert to 45,000 shares of Visa Class A common stock. We continueSince the litigation settlement is not to recognizecertain, the Company has not recognized any economic value for these shares.

Increase in Stockholders' Equity: At December 31, 2015, our tangible book value per share, a non-GAAP financial measure calculated based on tangible book value (total stockholders' equity minus intangible assets including goodwill) amounted to $14.61, an increase of $0.99, or 7.3%, from December 31, 2014. Our total stockholders' equity at December 31, 2015 increased 6.5% over the year-earlier level, and our total book value per share increased by 6.0% over the year earlier level. This increase principally reflected the following factors: (i) $24.7 million net income for the period, plus (ii) $1.6 million of equity received from our various stock-based compensation plans, plus (iii) an $806 thousand increase in accumulated other comprehensive income, reduced by (iv) cash dividends of $12.7 million; and (v) repurchases of our own common stock of $1.5 million. As of December 31, 2015, our closing stock price was $27.17, resulting in a trading multiple of 1.86 to our tangible book value. The Board of Directors declared and the Company paid a cash dividend of $.245 per share for each of the first three quarters of 2015, as adjusted for a 2% stock dividend distributed September 28, 2015, a cash dividend of $.25 per share for the fourth quarter of 2015 and has declared a $.25 per share cash dividend for the first quarter of 2016.



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B. RESULTS OF OPERATIONS

The following analysis of net interest income, the provision for loan losses, noninterest income, noninterest expense and income taxes, highlights the factors that had the greatest impact on our results of operations for 2015December 31, 2018 and the prior two years.

I. NET INTEREST INCOME (Tax-equivalent Basis)
Net interest income represents the difference between interest, dividends and fees earned on loans, securities and other earning assets and interest paid on deposits and other sources of funds.  Changes in net interest income result from changes in the level and mix of earning assets and sources of funds (volume) and changes in the yields earned and interest rates paid (rate). Net interest margin is the ratio of net interest income to average earning assets.  Net interest income may also be described as the product of average earning assets and the net interest margin. We will present net interest income in both a GAAP and tax-equivalent basis. As described in the section entitled Use“Use of Non-GAAP Financial MeasuresMeasures” on page 4 of this Report, for purposes of our presentation of Selected Financial Information in this Report, including in this Item 7, "Management's Discussion and Analysis


of Financial Conditions and Results of Operations," we calculateinclude a calculation net interest income on a tax-equivalent basis, producing a non-GAAP financial measure. For our 2015 adjustment, we used a marginal tax rate of 35%. See the discussion and calculation of our 20152018 tax equivalent net interest income and net interest margin on page 244 of this Report.

CHANGE IN NET INTEREST INCOME
(Dollars In Thousands) (GAAP Basis)

 Years Ended December 31, Change From Prior Year
       2017 to 2018 2016 to 2017
 2018 2017 2016 Amount % Amount %
Interest and Dividend Income96,503
 84,657
 76,915
 $11,846
 14.0% $7,742
 10.1%
Interest Expense12,485
 7,006
 5,356
 5,479
 78.2
 1,650
 30.8
Net Interest Income$84,018
 $77,651
 $71,559
 $6,367
 8.2% $6,092
 8.5%


CHANGE IN NET INTEREST INCOME
(Dollars In Thousands) (Tax-equivalent Basis)

Years Ended December 31, Change From Prior YearYears Ended December 31, Change From Prior Year
      2014 to 2015 2013 to 2014      2017 to 2018 2016 to 2017
2015 2014 2013 Amount % Amount %2018 2017 2016 Amount % Amount %
Interest and Dividend Income$75,117
 $71,323
 $68,713
 $3,794
 5.3 % $2,610
 3.8 %98,214
 88,501
 80,636
 $9,713
 11.0% $7,865
 9.8%
Interest Expense4,813
 5,767
 7,922
 (954) (16.5) (2,155) (27.2)12,485
 7,006
 5,356
 5,479
 78.2
 1,650
 30.8
Net Interest Income$70,304
 $65,556
 $60,791
 $4,748
 7.2
 $4,765
 7.8
$85,729
 $81,495
 $75,280
 $4,234
 5.2% $6,215
 8.3%

On a tax-equivalentGAAP basis, net interest income was $70.3$84.0 million in 2015,2018, an increase of $4.7$6.4 million,, or 7.2%8.2%, from $65.6the $77.7 million in 2014.2017.  This compared to an increase of $4.8$6.1 million,, or 7.8%8.5%, from 20132016 to 2014.2017.  Factors contributing to the year-to-year changes in net interest income over the three-year period are discussed in the following portions of this Section B.I.

In the following table, net interest income components are presented on a tax-equivalent basis.  Changes between periods are attributed to movement in either the average daily balances or average rates for both earning assets and interest-bearing liabilities.  Changes attributable to both volume and rate have been allocated proportionately between the categories.

 2015 Compared to 2014 Change in Net Interest Income Due to: 2014 Compared to 2013 Change in Net Interest Income Due to:
Interest and Dividend Income:Volume Rate Total Volume Rate Total
Interest-Bearing Bank Balances$12
 $2
 $14
 $(11) $2
 $(9)
Investment Securities:           
Fully Taxable428
 (338) 90
 (400) 1,450
 1,050
Exempt from Federal Taxes(603) 554
 (49) (927) 552
 (375)
Loans5,455
 (1,716) 3,739
 5,540
 (3,596) 1,944
Total Interest and Dividend Income5,292
 (1,498) 3,794
 4,202
 (1,592) 2,610
Interest Expense:           
Deposits:           
NOW Accounts103
 (549) (446) 183
 (922) (739)
Savings Deposits50
 (148) (98) 62
 (247) (185)
Time Deposits of $100,000 or More(102) (312) (414) (200) (228) (428)
Other Time Deposits(170) (442) (612) (215) (393) (608)
Total Deposits(119) (1,451) (1,570) (170) (1,790) (1,960)
Short-Term Borrowings44
 17
 61
 (10) (11) (21)
Long-Term Debt797
 (242) 555
 (314) 140
 (174)
Total Interest Expense722
 (1,676) (954) (494) (1,661) (2,155)
Net Interest Income$4,570
 $178
 $4,748
 $4,696
 $69
 $4,765



# 28




The following tabletables reflects the components of our net interest income, setting forth, for years ended December 31, 2015, 20142018, 2017 and 20132016: (i) average balances of assets, liabilities and stockholders' equity, (ii) interest and dividend income earned on earning assets and interest expense incurred on interest-bearing liabilities, (iii) average yields earned on earning assets and average rates paid on interest-bearing liabilities, (iv) the net interest spread (average yield less average cost) and (v) the net interest margin (yield) on earning assets.  Interest income, net interest income and interest rate information isare presented on a GAAP and tax-equivalent basis using a marginal tax rate of 35% (see the discussion under "Use of Non-GAAP Financial Measures" on page 4 of this Report).  The yield on securities available-for-sale is based on the amortized cost of the securities.  Nonaccrual loans are included in average loans.  

Average Consolidated Balance Sheets and Net Interest Income Analysis
(GAAP basis)
(Dollars in Thousands)

Years Ended:2018 2017 2016
   Interest Rate   Interest Rate   Interest Rate
 Average Income/ Earned/ Average Income/ Earned/ Average Income/ Earned/
 Balance Expense Paid Balance Expense Paid Balance Expense Paid
Interest-Bearing Deposits at Banks$30,475
 $711
 2.33% $25,573
 $348
 1.36% $24,950
 $152
 0.61%
 Investment Securities:                 
   Fully Taxable382,703
 8,582
 2.24% 390,641
 7,884
 2.02% 420,885
 7,934
 1.89%
   Exempt from Federal
   Taxes
258,407
 5,563
 2.15% 288,655
 6,223
 2.16% 278,982
 6,006
 2.15%
Loans2,062,575
 81,647
 3.96% 1,862,247
 70,202
 3.77% 1,663,225
 62,823
 3.78%
 Total Earning Assets2,734,160
 96,503
 3.53% 2,567,116
 84,657
 3.30% 2,388,042
 76,915
 3.22%
Allowance for Loan Losses(19,278)     (17,303)     (16,449)    
Cash and Due From Banks36,360
     36,175
     33,207
    
Other Assets104,511
     107,958
     108,845
    
 Total Assets$2,855,753
     $2,693,946
     $2,513,645
    
Deposits:                 
   Interest-Bearing Checking
   Accounts
$849,626
 1,618
 0.19% $907,113
 1,510
 0.17% $912,461
 1,279
 0.14%
  Savings Deposits753,198
 3,457
 0.46% 685,782
 1,371
 0.20% 616,208
 931
 0.15%
  Time Deposits of $250,000
  Or More
78,159
 1,183
 1.51% 32,089
 282
 0.88% 69,489
 453
 0.65%
  Other Time Deposits173,151
 1,420
 0.82% 165,778
 950
 0.57% 129,084
 658
 0.51%
    Total Interest-Bearing
    Deposits
1,854,134
 7,678
 0.41% 1,790,762
 4,113
 0.23% 1,727,242
 3,321
 0.19%
Short-Term Borrowings192,050
 2,980
 1.55% 140,813
 1,148
 0.82% 94,109
 393
 0.42%
FHLBNY Term Advances
and Other Long-Term Debt
66,918
 1,827
 2.73% 75,000
 1,745
 2.33% 75,000
 1,642
 2.19%
  Total Interest-
  Bearing Liabilities
2,113,102
 12,485
 0.59% 2,006,575
 7,006
 0.35% 1,896,351
 5,356
 0.28%
Demand Deposits460,355
     421,061
     366,956
    
Other Liabilities22,461
     24,844
     25,369
    
 Total Liabilities2,595,918
     2,452,480
     2,288,676
    
Stockholders’ Equity259,835
     241,466
     224,969
    
 Total Liabilities and
 Stockholders’ Equity
$2,855,753
     $2,693,946
     $2,513,645
    
Net Interest Income  $84,018
     $77,651
     $71,559  
Net Interest Spread    2.94%     2.95%     2.94%
Net Interest Margin    3.07%     3.02%     3.00%














Average Consolidated Balance Sheets and Net Interest Income Analysis
(Tax-equivalent basis using a marginal tax rate of 35%)basis)
(Dollars in Thousands)
Years Ended:2015 2014 2013
   Interest Rate   Interest Rate   Interest Rate
 Average Income/ Earned/ Average Income/ Earned/ Average Income/ Earned/
 Balance Expense Paid Balance Expense Paid Balance Expense Paid
Interest-Bearing Deposits at
   Banks
$32,562
 $94
 0.29% $28,266
 $80
 0.28% $32,148
 $89
 0.28%
Investment Securities:                 
Fully Taxable431,445
 8,060
 1.87% 408,989
 7,970
 1.95% 432,947
 6,920
 1.60%
    Exempt from Federal
       Taxes
269,667
 9,681
 3.59% 286,929
 9,730
 3.39% 314,835
 10,105
 3.21%
Loans1,484,766
 57,282
 3.86% 1,344,427
 53,543
 3.98% 1,208,954
 51,599
 4.27%
Total Earning Assets2,218,440
 75,117
 3.39% 2,068,611
 71,323
 3.45% 1,988,884
 68,713
 3.45%
Allowance for Loan Losses(15,595)     (14,801)     (14,778)    
Cash and Due From Banks31,007
     30,383
     30,985
    
Other Assets107,615
     106,287
     97,697
    
Total Assets$2,341,467
     $2,190,480
     $2,102,788
    
Deposits:                 
NOW Accounts$915,565
 1,276
 0.14% $861,457
 1,722
 0.20% $798,230
 2,461
 0.31%
Savings Deposits554,330
 741
 0.13% 521,595
 839
 0.16% 490,558
 1,024
 0.21%
  Time Deposits of $100,000
    Or More
59,967
 356
 0.59% 70,475
 770
 1.09% 86,457
 1,198
 1.39%
Other Time Deposits136,396
 742
 0.54% 158,592
 1,354
 0.85% 179,997
 1,962
 1.09%
    Total Interest-
      Bearing Deposits
1,666,258
 3,115
 0.19% 1,612,119
 4,685
 0.29% 1,555,242
 6,645
 0.43%
Short-Term Borrowings45,595
 128
 0.28% 29,166
 67
 0.23% 33,404
 88
 0.26%
FHLBNY Term Advances and
   Other Long-Term Debt
66,014
 1,570
 2.38% 34,000
 1,015
 2.99% 44,959
 1,189
 2.64%
    Total Interest-
      Bearing Liabilities
1,777,867
 4,813
 0.27% 1,675,285
 5,767
 0.34% 1,633,605
 7,922
 0.48%
Demand Deposits329,017
     290,922
     264,959
    
Other Liabilities26,566
     26,065
     24,234
    
Total Liabilities2,133,450
     1,992,272
     1,922,798
    
Stockholders Equity
208,017
     198,208
     179,990
    
    Total Liabilities and
      Stockholders Equity
$2,341,467
     $2,190,480
     $2,102,788
    
Net Interest Income
  (Tax-equivalent Basis)
  70,304
     65,556
     60,791
  
Reversal of Tax
  Equivalent Adjustment
  (4,379) 0.20%   (4,462) 0.22%   (4,575) 0.23%
Net Interest Income  $65,925
     $61,094
     $56,216
  
Net Interest Spread    3.12%     3.11%     2.97%
Net Interest Margin    3.17%     3.17%     3.06%


# 29



CHANGES IN NET INTEREST INCOME DUE TO RATE

YIELD ANALYSIS (Tax-equivalent basis)December 31,
 2015 2014 2013
Yield on Earning Assets3.39% 3.45% 3.45%
Cost of Interest-Bearing Liabilities0.27
 0.34
 0.48
Net Interest Spread3.12% 3.11% 2.97%
Net Interest Margin3.17% 3.17% 3.06%

Our increase in net interest income (on a tax-equivalent basis) from 2014 to 2015 was $4.7 million, or 7.2%. We experienced significant increases in net interest income both in 2015 and in 2014, following three successive years of declining net interest income. The increase in both years was primarily due to an increase in our average earning assets, aided in 2014 by an increase in our net interest margin over the prior year.
As seen in the table above, during 2015, our net interest margin held steady, as our cost of interest bearing liabilities dropped by the same amount as our yield on earning assets. We can give no assurances, however, that this level of net interest margin will continue, as the Fed continues to send mixed signals about when and to what extent it may continue act to increase prevailing rates and how any rate rises will be targeted across the spectrum of maturities, including both short-term and long-term.
Generally, the following items have a major impact on changes in net interest income due to rate:  general interest rate changes, changes in the yield curve, the ratio of our rate sensitive assets to rate sensitive liabilities ("interest rate sensitivity gap") during periods of interest rate changes, and changes in the level of nonperforming loans.  
Impact of Interest Rate Changes
Changes in the Yield Curve in Recent Years. An important aspect in recent years with regard to the effect of prevailing interest rates on our profitability has been the changing shape in the yield curve. A positive (upward-sloping) yield curve, where long-term rates significantly exceed short term rates, is both a more common occurrence and generally a better situation for banks, including ours, than a flat or less upwardly-sloping yield curve. We, like many banks, typically fund longer-duration assets with shorter-maturity liabilities, and the flattening of the yield curve directly diminishes the benefit of this strategy.
Long-term rates plateaued in late 2013 and generally moved back downward in 2014, and the yield curve flattened. During 2015, interest rates have remained volatile as there remains much uncertainty on the economic outlook both within the United States and abroad. Market interest rates in the U.S., across nearly all maturities and for most types of loans, remain at or near historic lows, and the Fed's increase of 25 basis points in the Fed funds rate (and by implication in short-term rates generally) occurring in December 2015 has not to date substantially affect the prevailing rate environment. Long term interest rates continued to decline in 2015 and the yield curve has flattened once again.

Continuing Pressure on Credit Quality. All lending institutions, even those like us who have continued to maintain a comparatively strong asset portfolio during and after the financial crisis, continue to experience some pressure on credit quality. This may worsen if the national or regional economies continue to be flat or should suffer a new downturn. Any credit or asset quality erosion will negatively impact net interest income, and will reduce or possibly outweigh the benefit we may experience from the combination of low prevailing interest rates generally and a modestly upward-sloping yield curve. Thus, no assurances can be given on our ability to maintain or increase our net interest margin or our net interest income in upcoming periods, particularly as residential mortgage related borrowings continue to encounter persistent headwinds, particularly borrower creditworthiness, and the redeployment of funds from maturing loans and assets into similarly high yielding asset categories has become progressively more difficult. The modest up-tick in loan demand the U.S. economy generally experienced during 2013, 2014 and 2015 may yet prove transitory, regardless of the Fed's guardedly optimistic pronouncements, in light of continuing economic and financial woes across the rest of the developed world and fiscal pressures in the U.S.
Recent Pressure on Our Net Interest Margin. Although in 2014, for the first time in several years, we experienced an increase in our net interest margin, this did not continue in 2015 when our margin remained unchanged from 2014. Our margin continues to remain under pressure; during the last five quarters, our net interest margin ranged from 3.14% to 3.24%. Moreover, even if new assets do not continue to price downward, our average yield on assets may continue to decline in future periods as our existing, higher-rate assets continue to mature and pay off at a faster pace than newly originated, lower-rate loans and purchased investment securities. As a result, we may continue to experience additional margin compression in upcoming periods. That is, our average yield on assets in upcoming periods may decline at a faster rate, or if market rates generally increase, increase at a slower rate, than our average cost of deposits. In this light, no assurances can be given that our net interest income will increase in 2016 and subsequent periods, even if asset growth continues or increases, or that net earnings will continue to grow.

Potential Inflation. Despite the Fed's money creation efforts, inflation in the U.S. continues at a very low level. The prospect of significant inflation is, for most in the financial world, at worst, a medium- or long-term worry, not a near-term concern.
On balance, management does not anticipate a substantial increase in prevailing interest rates or in the U.S. inflation rate in the short- or long-term. If modest interest rate increases should occur, there is some expectation that the impact on our margins, as well as on our net interest income and earnings, may be somewhat negative in the short run but possibly positive in the long run.

# 30




A discussion of the models we use in projecting the impact on net interest income resulting from possible changes in interest rates vis-à-vis the repricing patterns of our earning assets and interest-bearing liabilities is included later in this report under Item 7.A., "Quantitative and Qualitative Disclosures About Market Risk."

CHANGES IN NET INTEREST INCOME DUE TO VOLUME
AVERAGE BALANCES
(Dollars In Thousands)
 Years Ended December 31, Change From Prior Year
       2014 to 2015 2013 to 2014
 2015 2014 2013 Amount % Amount %
Earning Assets$2,218,440
 $2,068,611
 $1,988,884
 $149,829
 7.2% $79,727
 4.0%
Interest-Bearing Liabilities1,777,867
 1,675,285
 1,633,605
 102,582
 6.1
 41,680
 2.6
Demand Deposits329,017
 290,922
 264,959
 38,095
 13.1
 25,963
 9.8
Total Assets2,341,467
 2,190,480
 2,102,788
 150,987
 6.9
 87,692
 4.2
Earning Assets to Total Assets94.75% 94.44% 94.58%        

2015Compared to2014:In general, an increase in average earning assets has a positive impact on net interest income, especially if average earning assets increase more rapidly than average paying liabilities.  For 2015, average earning assets increased $149.8 million or 7.2% over 2014, while average interest-bearing liabilities increased $102.6 million, or 6.1%.  The growth in our net earning assets was the primary factor in the $4.7 million, or 7.2%, increase in our net interest income in 2015 (on a tax-equivalent basis).
An underlying factor in our net asset growth, and the resulting increase in our net interest income, in 2015 was a positive change in the mix of our earning assets. The $149.8 million increase in average earning assets from 2014 to 2015 was accompanied by an even greater shift in the mix of earning assets, as the average balance of our securities portfolio decreased, while the average balance of our total loans increased substantially.  Within the loan portfolio, our three principal segments are residential real estate loans, automobile loans (primarily through our indirect lending program) and commercial loans. We sold a portion of our residential real estate loan originations into the secondary market in 2015, but such sales were a significantly smaller percentage of our originations than in either of the prior two years. Additionally, we originated a higher volume of residential mortgages in 2015 than in the prior two years. As a result, we experienced a significant increase in the average balance of this segment of the portfolio in 2015. The average balance of our automobile loan portfolio also increased in 2015, reflecting continuing strong demand in automobile sales and our determination to remain competitive on our pricing of these loans with respect to other commercial banks (although we remained at a disadvantage compared to the subsidized, below-market loan rates offered by the financing affiliates of the automobile manufacturers). Our commercial and commercial real estate loan portfolio also experienced growth during 2015.
The $102.6 million increase in average interest-bearing liabilities during 2015 was primarily attributable to an increase in deposits from our existing branch network and secondarily to a $49 million increase in our FHLBNY advances.
2014 Compared to 2013:For 2014, average earning assets increased $79.7 million or 4.0% over 2013, while average interest-bearing liabilities increased $41.7 million or 2.6%.  The positive impact of a growth in net earning assets was the primary factor in the $4.8 million increase in net interest income between the two years (on a tax-equivalent basis).
Also a factor in the increase in our net interest income in 2014 was a positive change in the mix of our earning assets. The $79.7 million increase in average earning assets from 2013 to 2014 was accompanied by an even greater shift in the mix of earning assets, as the average balance of our securities portfolio decreased while the average balance of our total loans increased substantially. Within the loan portfolio, we saw an increase in all three of the principal segments: residential real estate loans, automobile loans (primarily through our indirect lending program) and commercial loans. We sold a portion of our residential real estate loan originations into the secondary market in 2014, but a significantly smaller percentage of gross originations than in either of the prior two years. Additionally, we originated a higher volume of residential mortgages in 2014 than in the prior two years. As a result, we experienced a significant increase in the average balance of this segment of the portfolio in 2014. The average balance of our automobile loan portfolio also increased in 2014, reflecting continuing strong demand for new vehicles and our determination to remain competitive on our pricing of these loans. Our commercial and commercial real estate loan portfolio also experienced growth during 2014.
The $41.7 million increase in average interest-bearing liabilities in 2014 was nearly all attributable to an increase in deposits from our existing branch network.
Increases in the volume of loans and deposits, as well as yields and costs by type, are discussed later in this Report under Item 7.C. Financial Condition.
Years Ended:2018 2017 2016
   Interest Rate   Interest Rate   Interest Rate
 Average Income/ Earned/ Average Income/ Earned/ Average Income/ Earned/
 Balance Expense Paid Balance Expense Paid Balance Expense Paid
Interest-Bearing Deposits at Banks$30,475
 $711
 2.33% $25,573
 $348
 1.36% $24,950
 $153
 0.61%
 Investment Securities:                 
   Fully Taxable382,703
 8,591
 2.24% 390,641
 7,900
 2.02% 420,885
 7,950
 1.89%
   Exempt from Federal
   Taxes
258,407
 6,948
 2.69% 288,655
 9,507
 3.29% 278,982
 9,187
 3.29%
Loans2,062,575
 81,964
 3.97% 1,862,247
 70,746
 3.80% 1,663,225
 63,346
 3.81%
 Total Earning Assets2,734,160
 98,214
 3.59% 2,567,116
 88,501
 3.45% 2,388,042
 80,636
 3.38%
Allowance for Loan Losses(19,278)     (17,303)     (16,449)    
Cash and Due From Banks36,360
     36,175
     33,207
    
Other Assets104,511
     107,958
     108,845
    
 Total Assets$2,855,753
     $2,693,946
     $2,513,645
    
Deposits:                 
   Interest-Bearing Checking
   Accounts
$849,626
 1,618
 0.19% $907,113
 1,510
 0.17% $912,461
 1,279
 0.14%
  Savings Deposits753,198
 3,457
 0.46% 685,782
 1,371
 0.20% 616,208
 931
 0.15%
  Time Deposits of $250,000
  Or More
78,159
 1,183
 1.51% 32,089
 282
 0.88% 69,489
 453
 0.65%
  Other Time Deposits173,151
 1,420
 0.82% 165,778
 950
 0.57% 129,084
 658
 0.51%
    Total Interest-Bearing
    Deposits
1,854,134
 7,678
 0.41% 1,790,762
 4,113
 0.23% 1,727,242
 3,321
 0.19%
Short-Term Borrowings192,050
 2,980
 1.55% 140,813
 1,148
 0.82% 94,109
 393
 0.42%
FHLBNY Term Advances
and Other Long-Term Debt
66,918
 1,827
 2.73% 75,000
 1,745
 2.33% 75,000
 1,642
 2.19%
  Total Interest-
  Bearing Liabilities
2,113,102
 12,485
 0.59% 2,006,575
 7,006
 0.35% 1,896,351
 5,356
 0.28%
Demand Deposits460,355
     421,061
     366,956
    
Other Liabilities22,461
     24,844
     25,369
    
 Total Liabilities2,595,918
     2,452,480
     2,288,676
    
Stockholders’ Equity259,835
     241,466
     224,969
    
 Total Liabilities and
 Stockholders’ Equity
$2,855,753
     $2,693,946
     $2,513,645
    
Net Interest Income  85,729
     81,495
     75,280
  
Net Interest Spread    3.00%     3.10%     3.10%
Net Interest Margin    3.14%     3.17%     3.15%









# 31








In the following tables, net interest income components are presented on both a GAAP and tax-equivalent basis.  Changes between periods are attributed to movement in either the average daily balances or average rates for both earning assets and interest-bearing liabilities.  Changes attributable to both volume and rate have been allocated proportionately between the categories.

Net Interest Income Rate and Volume Analysis
(Dollars in Thousands) (GAAP basis)
 2018 Compared to 2017 Change in Net Interest Income Due to: 2017 Compared to 2016 Change in Net Interest Income Due to:
Interest and Dividend Income:Volume Rate Total Volume Rate Total
Interest-Bearing Bank Balances$118
 $245
 $363
 $4
 $191
 $195
Investment Securities:           
Fully Taxable(161) 859
 698
 (597) 548
 (49)
Exempt from Federal Taxes(631) (29) (660) 189
 28
 217
Loans7,659
 3,786
 11,445
 7,545
 (166) 7,379
Total Interest and Dividend Income6,985
 4,861
 11,846
 7,141
 601
 7,742
Interest Expense:           
Deposits:           
Interest-Bearing Checking Accounts(102) 210
 108
 (8) 239
 231
Savings Deposits147
 1,939
 2,086
 113
 327
 440
Time Deposits of $250,000 or More599
 302
 901
 (295) 124
 (171)
Other Time Deposits44
 426
 470
 203
 89
 292
Total Deposits688
 2,877
 3,565
 13
 779
 792
Short-Term Borrowings529
 1,303
 1,832
 260
 495
 755
Long-Term Debt(201) 283
 82
 
 103
 103
Total Interest Expense1,016
 4,463
 5,479
 273
 1,377
 1,650
Net Interest Income$5,969
 $398
 $6,367
 $6,868
 $(776) $6,092

Net Interest Income Rate and Volume Analysis
(Dollars in Thousands) (Tax-equivalent basis)
 2018 Compared to 2017 Change in Net Interest Income Due to: 2017 Compared to 2016 Change in Net Interest Income Due to:
Interest and Dividend Income:Volume Rate Total Volume Rate Total
Interest-Bearing Bank Balances$77
 $286
 $363
 $4
 $191
 $195
Investment Securities:           
Fully Taxable(163) 854
 691
 (592) 542
 (50)
Exempt from Federal Taxes(929) (1,630) (2,559) 318
 2
 320
Loans7,853
 3,365
 11,218
 7,563
 (163) 7,400
Total Interest and Dividend Income6,838
 2,875
 9,713
 7,293
 572
 7,865
Interest Expense:           
Deposits:           
Interest-Bearing Checking Accounts(102) 210
 108
 (8) 239
 231
Savings Deposits147
 1,939
 2,086
 113
 327
 440
Time Deposits of $250,000 or More599
 302
 901
 (295) 124
 (171)
Other Time Deposits44
 426
 470
 203
 89
 292
Total Deposits688
 2,877
 3,565
 13
 779
 792
Short-Term Borrowings529
 1,303
 1,832
 260
 495
 755
Long-Term Debt(201) 283
 82
 
 103
 103
Total Interest Expense1,016
 4,463
 5,479
 273
 1,377
 1,650
Net Interest Income$5,822
 $(1,588) $4,234
 $7,020
 $(805) $6,215


NET INTEREST MARGIN


YIELD ANALYSIS (GAAP Basis)December 31,
 2018 2017 2016
Yield on Earning Assets3.53% 3.30% 3.22%
Cost of Interest-Bearing Liabilities0.59
 0.35
 0.28
Net Interest Spread2.94% 2.95% 2.94%
Net Interest Margin3.07% 3.02% 3.00%


YIELD ANALYSIS (Tax-equivalent basis)December 31,
 2018 2017 2016
Yield on Earning Assets3.59% 3.45% 3.38%
Cost of Interest-Bearing Liabilities0.59
 0.35
 0.28
Net Interest Spread3.00% 3.10% 3.10%
Net Interest Margin3.14% 3.17% 3.15%

Our earnings are derived predominantly from net interest income, which is our interest income, net of interest expense. Changes in our balance sheet composition, including interest-earning assets, deposits, and borrowings, combined with changes in market interest rates, impact our net interest income. Net interest margin is net interest income divided by average interest-earning assets. We manage our interest-earning assets and funding sources, including noninterest and interest-bearing liabilities, in order to maximize this margin.
Net interest income increased $6.4 million, or 8.2%, to $84 million for the year ended December 31, 2018 from $77.7 million for the same period in 2017. The net interest margin was 3.07% for the year ended December 31, 2018 as compared to 3.02% for the same period in 2017. When presented on a non-GAAP, tax-equivalent basis, the net interest margin tightened by 3 basis points in 2018 when compared with 2017, from 3.17% to 3.14%. This decrease is attributed to lower effective tax-rates in 2018, a result of the Tax Act, which impacts the tax-equivalent adjustment included in the net interest margin calculation.
Interest income from loans increased $11.4 million, or 16.3%, to $81.6 million for the year ended December 31, 2018 from $70.2 million for the same period in 2017. Loan growth was the largest component contributing to higher interest income. Average loan balances increased by $200.3 million, a 10.8% increase over 2017 average balances. Within the loan portfolio, the three principal segments are residential real estate loans, consumer loans (primarily through the indirect automobile lending program) and commercial loans. In 2018, the Company originated a lower volume of residential mortgages in 2018 than in the prior two years, and sold less of these loans to the secondary market. The average balance of the consumer loan portfolio increased significantly in 2018, reflecting continuing strong demand in automobile sales, competitive pricing and an expanding network of dealers. The commercial and commercial real estate loan portfolio also experienced growth during 2018.
Interest income on investment securities and interest-bearing deposits at banks (cash) increased $0.4 million, or 2.8%, between the years ended December 31, 2018 and December 31, 2017. Throughout the year a portion of cash flow from investments was redirected to fund loan growth. In 2018, the combined average balance of investment securities and cash was $33.3 million, or 4.7%, lower than 2017.
The net interest margin benefited from the shift in earning asset mix summarized above, as average balances on loans increased and the average balances on investment securities decreased in 2018 when compared to 2017.
Total interest expense on interest-bearing liabilities increased $5.5 million, or 78.2%, to $12.5 million for the year ended December 31, 2018 from $7.0 million for the year ended December 31, 2017. Interest expense on deposits increased by $3.6 million, while interest expense on borrowings increased by $1.9 million. The increase in deposit expense is due to growth in the average balance of interest-bearing deposits of $63.4 million as well as higher rates on savings and time deposit accounts. The average balance of all borrowings, including both short-term borrowings and FHLBNY term advances, increased by $43.2 million in 2018.
2017 Compared to 2016: For 2017, average earning assets increased $179.1 million or 7.5% over 2016, while average interest-bearing liabilities increased $110.2 million, or 5.8%, and non-interest bearing demand deposits increased $54.1 million or 14.7%. The growth in average earning assets and demand deposits were the primary factors in the $6.1 million, or 8.5%, increase in net interest income in 2017. An increase in average loan balances was the largest component of the $179.1 increase in average earning assets. Residential real estate loans, commercial loans and consumer loans all increased from 2016. In addition, the combination of the composition of the average earning assets which included higher yielding loans portfolio and the strategic decision to hold a higher portion of residential real estate loans versus 2016, improved net interest margin from 2016.


II. PROVISION FOR LOAN LOSSES AND ALLOWANCE FOR LOAN LOSSES

We consider our accounting policy relating to the allowance for loan losses to be a critical accounting policy, given the uncertainty involved in evaluating the level of the allowance required to cover credit losses inherent in the loan portfolio, and the material effect that such judgments may have on our results of operations.  We recorded a $1.3$2.6 million provision for loan losses for 2015, substantially below2018, compared to the $1.8$2.7 million provision for 2014.2017.  The level of the 20152018 provision was impacted the level of net charge-offs during the year andprimarily by the significant growth in loan balances and the decline in nonperforming loans during 2015, but was restrained to a degree by qualitative factors, including the continuing very high quality of the asset portfolio.2018. Our analysis of the method we employ for determining the amount of the loan loss provision is explained in detail in Notes 2, Summary of Significant Accounting Policies, and 5, Loans,to the audited financial statements.notes to our Consolidated Financial Statements.

SUMMARY OF THE ALLOWANCE AND PROVISION FOR LOAN LOSSES
(Dollars In Thousands) (Loans, Net of Unearned Income)

Years-Ended December 31,2015 2014 2013 2012 20112018 2017 2016 2015 2014
Period-End Loans$1,573,952
 $1,413,268
 $1,266,472
 $1,172,341
 $1,131,457
$2,196,215
 $1,950,770
 $1,753,268
 $1,573,952
 $1,413,268
Average Loans1,484,766
 1,344,427
 1,208,954
 1,147,286
 1,126,065
2,062,575
 1,862,247
 1,663,225
 1,484,766
 1,344,427
Period-End Assets2,446,188
 2,217,420
 2,163,698
 2,022,796
 1,962,684
2,988,334
 2,760,465
 2,605,242
 2,446,188
 2,217,420
Nonperforming Assets, at Period-End:                  
Nonaccrual Loans:                  
Commercial Loans403
 588
 155
 387
 473
Commercial Real Estate2,402
 2,071
 2,048
 2,026
 1,503
789
 1,530
 875
 2,402
 2,071
Commercial Loans387
 473
 352
 1,787
 6
Consumer Loans658
 653
 589
 449
 415
Residential Real Estate Loans3,195
 3,940
 3,860
 2,400
 2,582
2,309
 2,755
 2,574
 3,195
 3,940
Consumer Loans449
 415
 219
 420
 437
Total Nonaccrual Loans6,433
 6,899
 6,479
 6,633
 4,528
4,159
 5,526
 4,193
 6,433
 6,899
Loans Past Due 90 or More Days and                  
Still Accruing Interest187
 537
 652
 920
 1,662
1,225
 319
 1,201
 187
 537
Restructured286
 333
 641
 483
 1,422
138
 105
 106
 286
 333
Total Nonperforming Loans6,906
 7,769
 7,772
 8,036
 7,612
5,522
 5,950
 5,500
 6,906
 7,769
Repossessed Assets140
 81
 63
 64
 56
130
 109
 101
 140
 81
Other Real Estate Owned1,878
 312
 81
 970
 460
1,130
 1,738
 1,585
 1,878
 312
Total Nonperforming Assets$8,924
 $8,162
 $7,916
 $9,070
 $8,128
$6,782
 $7,797
 $7,186
 $8,924
 $8,162
Allowance for Loan Losses:                  
Balance at Beginning of Period$15,570
 $14,434
 $15,298
 $15,003
 $14,689
$18,586
 $17,012
 $16,038
 $15,570
 $14,434
Loans Charged-off:                  
Commercial Loans(62) (212) (926) (90) (105)(153) (2) (97) (62) (212)
Real Estate - Commercial(7) 
 (11) (206) 
Real Estate - Residential(326) (91) (15) (33) (147)
Commercial Real Estate(17) (380) (195) (7) 
Consumer Loans(711) (718) (459) (453) (522)(1,246) (1,101) (871) (711) (718)
Residential Real Estate Loans(116) (76) (107) (326) (91)
Total Loans Charged-off(1,106) (1,021) (1,411) (782) (774)(1,532) (1,559) (1,270) (1,106) (1,021)
Recoveries of Loans Previously Charged-off:                  
Commercial Loans33
 86
 88
 23
 17
3
 8
 23
 33
 86
Real Estate – Commercial
 
 
 
 
Real Estate – Residential
 
 
 
 
Commercial Real Estate12
 
 
 
 
Consumer Loans194
 223
 259
 209
 226
520
 389
 182
 194
 223
Residential Real Estate Loans
 
 6
 
 
Total Recoveries of Loans Previously Charged-off227
 309
 347
 232
 243
535
 397
 211
 227
 309
Net Loans Charged-off(879) (712) (1,064) (550) (531)(997) (1,162) (1,059) (879) (712)
Provision for Loan Losses                  
Charged to Expense1,347
 1,848
 200
 845
 845
2,607
 2,736
 2,033
 1,347
 1,848
Balance at End of Period$16,038
 $15,570
 $14,434
 $15,298
 $15,003
$20,196
 $18,586
 $17,012
 $16,038
 $15,570
Asset Quality Ratios:                  
Net Charged-offs to Average Loans0.06% 0.05% 0.09% 0.05% 0.05%
Net Charge-offs to Average Loans0.05% 0.06% 0.06% 0.06% 0.05%
Provision for Loan Losses to Average Loans0.09% 0.14% 0.02% 0.07% 0.08%0.13% 0.15% 0.12% 0.09% 0.14%
Allowance for Loan Losses to Period-end Loans1.02% 1.10% 1.14% 1.30% 1.33%0.92% 0.95% 0.97% 1.02% 1.10%
Allowance for Loan Losses to Nonperforming Loans232.24% 200.41% 185.71% 190.37% 197.10%365.74% 312.37% 309.31% 232.24% 200.41%
Nonperforming Loans to Period-end Loans0.44% 0.55% 0.61% 0.69% 0.67%0.25% 0.31% 0.31% 0.44% 0.55%
Nonperforming Assets to Period-end Assets0.36% 0.37% 0.37% 0.45% 0.41%0.23% 0.28% 0.28% 0.36% 0.37%

# 32




ALLOCATION OF THE ALLOWANCE FOR LOAN LOSSES
(Dollars in Thousands)

 2015 2014 2013 2012 2011
Commercial and Commercial Construction$1,827
 $2,382
 $2,303
 $2,945
 $2,529
Real Estate-Commercial4,520
 3,846
 3,545
 3,050
 3,136
Real Estate-Residential Mortgage3,790
 3,369
 3,026
 3,405
 3,414
Automobile and Other Consumer5,554
 5,210
 4,478
 4,840
 4,846
Unallocated347
 763
 1,082
 1,058
 1,078
Total$16,038
 $15,570
 $14,434
 $15,298
 $15,003
 2018 2017 2016 2015 2014
Commercial Loans$1,218
 $1,873
 $1,017
 $1,827
 $2,382
Commercial Real Estate5,644
 4,504
 5,677
 4,520
 3,846
Consumer Loans8,882
 7,604
 6,120
 5,554
 5,210
Residential Real Estate Loans4,452
 4,605
 4,198
 3,790
 3,369
Unallocated
 
 
 347
 763
Total$20,196
 $18,586
 $17,012
 $16,038
 $15,570

The allowance for loan losses increased to $16.0$20.2 million at year-end 20152018 from $15.6$18.6 million at year-end 2014,2017, an increase of 3.0%8.7%. However, the loan portfolio increased at an even faster rate during 20152018 (the portfolio at year-end 20152018 was up by 11.4%12.6% compared to year-end 2014)2017), with the result that the allowance for loan losses as a percentage of period-end total loans declined to 1.02%0.92% at year-end 20152018 from 1.10%0.95% at year-end 2014,2017, a decrease of 7.27%3.16%.
A variety of factors were considered in evaluating the adequacy of the allowance for loan losses at December 31, 20152018 and the provision for loan losses for the year, including:

Factors leading to an increase in the provision for loan losses:
Loan growth in all three major portfolio segments (commercial, automobile and residential real estate)
A slightAn increase in the historical loss factors for residential real estate and automobile loans
Modest increases in the qualitative factors for automobile loans, related to volume; and forclassified commercial and commercial real estate loans related to changes in lending standards and underwriting policies

Factors leading to a decrease in the provision for loan losses:
A moderate decrease in the volume of adversely classified commercial and commercial real estate loans
A smallslight decrease in the qualitative loss factor for consumer loans
A decrease in the qualitative and historical loss factors for commercial and residential real estate loans related to delinquency trends
Small decreases in the historical factors for commercial and commercial real estate loans and for non-automobile consumer loans.

See Note 5, Loans, to the notes to our audited financial statementsConsolidated Financial Statements for a complete list of all the factors used to calculate the provision for loan losses, including the factors that did not change during the year.
Most of our adversely classified loans (special mention and substandard - see our definition for these classifications in Note 5, Loans, to the notes to our audited financial statements)Consolidated Financial Statements) continued to perform under their contractual terms, and there was no material change in the volume of nonaccrual loans during 2015.
There was also little change in the volume of impaired loans, for which we calculate a specific allowance on a loan-by-loan basis, from 2014 to 2015.
The unallocated portion of the allowance for loan losses methodology relates to the overall level of imprecision inherent in the estimation of the appropriate level of the allowance for loan losses and is not considered a significant element of the overall methodology. The $347 thousand unallocated portion of the allowance at December 31, 2015 decreased from December 31, 2014 amount of $763 thousand.terms.

III. NONINTEREST INCOME
The majority of our noninterest income constitutes fee income from services, principally fees and commissions from fiduciary services, deposit account service charges, insurance commissions, net gains (losses) on securities transactions and other recurring fee income.

ANALYSIS OF NONINTEREST INCOME
(Dollars In Thousands)
Years Ended December 31, Change From Prior YearYears Ended December 31, Change From Prior Year
      2014 to 2015 2013 to 2014      2017 to 2018 2016 to 2017
2015 2014 2013 Amount  % Amount  %2018 2017 2016 Amount  % Amount  %
Income from Fiduciary Activities$7,762
 $7,468
 $6,735
 $294
 3.9 % $733
 10.9 %$9,255
 $8,417
 $7,783
 $838
 10.0 % $634
 8.1 %
Fees for Other Services to Customers9,220
 9,261
 9,407
 (41) (0.4) (146) (1.6)10,134
 9,591
 9,469
 543
 5.7
 122
 1.3
Insurance Commissions8,967
 9,455
 8,895
 (488) (5.2) 560
 6.3
7,888
 8,612
 8,668
 (724) (8.4) (56) (0.6)
Net Gain on Securities Transactions129
 110
 540
 19
 17.3
 (430) (79.6)
Net Gain (Loss) on Securities213
 (448) (22) 661
 (147.5) (426) 1,936.4
Net Gain on Sales of Loans692
 784
 1,460
 (92) (11.7) (676) (46.3)135
 546
 821
 (411) (75.3) (275) (33.5)
Other Operating Income1,354
 1,238
 1,024
 116
 9.4
 214
 20.9
1,324
 927
 1,113
 397
 42.8
 (186) (16.7)
Total Noninterest Income$28,124
 $28,316
 $28,061
 $(192) (0.7) $255
 0.9
$28,949
 $27,645
 $27,832
 $1,304
 4.7
 $(187) (0.7)

# 33



20152018 Compared to 2014:2017:  Total noninterest income in 20152018 was $28.1$28.9 million,, a decrease an increase of $192 thousand,$1.3 million, or 0.7%4.7%, from total noninterest income of $28.3$27.6 million for 2014. The total for both the 2015 and 2014 periods included net gains on securities transactions and net gains on the sales of loans. Net gains on the sales of securities increased in 2015 to $129 thousand from $110 thousand in 2014, a net increase of $19 thousand or 17.3%, and net gains on the sales of loans decreased in 2015 to $692 thousand, from $784 thousand in 2014, a decrease of $92 thousand, or 11.7%.2017. Income from fiduciary activities and other operating income both increased from 20142017 to 2015,2018 by $294$838 thousand and $116 thousand, respectively, while insurance commissions, net gains ondue to nonrecurring fee income related to the salesettlement of loans andestates as well as an increase in wealth management fees related to portfolio valuation as a result of the performance in the equity market. Equity markets performed favorably for other services to customers decreased from 2014 to 2015, by $488 thousand, $92 thousand and $41 thousand, respectively.
the first three quarters of 2018 before the decline experienced in the fourth quarter of 2018. Assets under trust administration and investment management at December 31, 20152018 were $1.233$1.386 billion, upa decrease of $67.2 million, or 4.6%, from the prior year-end balance of $1.227$1.453 billion.  Largely as a result of such increase our income from fiduciary services for 2015 increased by $294 thousand, or 3.9%, above the total for 2014. A significant portion of our fiduciary fees is indexed to the dollar amount of assets under administration. Any significant downturn in the U.S. stock or bond markets in future periods would likely have a corresponding negative impact on our income from fiduciary activities.
Fees for other services to customers (primarily service charges on deposit accounts, revenues related to the sale of mutual funds to our customers by third party providers, income from debit card transactions, and servicing income on sold loans) were $9.2$10.1 million for 2015, a decrease2018, an increase of $41$543 thousand, or .4%5.7%, from 2014.2017. The principal cause of the decreaseincrease was an increase in income from debit card transactions, offset in part by a decline in fee income from service charges on deposit accounts and overdraft fee income, offset in part by an increase in income from debit card transactions. In 2011, VISA reduced its debit interchange rates to comply with new Debit Regulatory Requirements issued by the Federal Reserve Board. In subsequent years, this reduced rate structure imposed on large banks has resulted in smaller banks like ours reducing rates as well, for competitive reasons, which has negatively impacted our fee income. However, debit card usage by our customers continues to grow, which has had (and if such growth persists, will continue to have) a positive impact on our debit card fee income that may largely offset or more than offset the negative impact of lower rates. Thus, the lower debit transaction interchange rates have not yet had, and may continue not to have, a material adverse impact on our financial condition or results of operations.
Noninterest income from insurance

Insurance commissions decreased by $488$724 thousand,, or 5.2%, between8.4% from 2017 to 2018 mainly due to the two periods. Theincreased competition for commercial clients in the Company's markets.
Net gain on securities in 2018 was the change in the fair value of equity investments of $213 thousand, while the net loss on securities in 2017 was a net loss from securities transactions of $448 thousand.
Net gains on the sales of loans decreased in 2018 to $135 thousand, from $546 thousand in 2017, a decrease was primarily attributableof $411 thousand, or 75.3% due to a change in the contingent annual payments we receive based on the loss experience of our customers, andstrategy to a lesser extent by our sale,retain more loans in October 2015, of a specialty line of insurance business previously maintained by one of our insurance agency subsidiaries, specifically, insurance services to out-of-market amateur sports management associations. See "Sale of Loomis Agency", below. We expect that income from insurance commissions will continue to constitute a significant and stable source of noninterest income for us in upcoming periods. We may continue in the future to expand our market profile in this line of business, including through suitable acquisitions, if favorable opportunities should arise.
During each of the years from 2010 to 2013, we sold a large portion of our newly originated2018 as residential real estate market interest rates increased.  The reduced gain is consistent with the amount of total loans intosold between the secondary market (i.e., to "Freddie Mac"). Such sales generated additional noninterest income in the form of net gains on sales of loans. However, our sales as a percentage of our originations decreased significantly in each of the last threetwo years, which contributeddecreased from $17.2 million in 2017 to the decline$4.3 million in each of these years in this source of noninterest income.2018, a 75.1% decrease. The rate at which we sell mortgage loan originations are sold in future periods will depend on various circumstances, including prevailing mortgage rates, other lending opportunities, capital and liquidity needs, and the ready availability of sale thereof into the secondary market.  We area market for such sales.  The Company is unable to predict what ourthe retention rate of such loans in future periods may be. Webe, although the retention rates have increased in each of the last three years. Servicing rights are generally retain servicing rightsretained for loans originated and sold, by us, which also generates additional noninterest income in subsequent periods (fees for other services to customers).
Other operating income includes net gains onincreased by $397 thousand, or 42.8% between the saletwo years mainly due to the recognition of other real estate owned as well as other miscellaneous revenues, which tend to fluctuatea small gain from year to year.  
Includedthe investment in other operating income areregional business incubation enterprises (limited partnerships) in 2018, a netloss recognized in 2017 and a small gain on the sale of one of our insurance agency subsidiaries ($204 thousand) and net gains recognized in our investment in limited partnerships ($260 thousand), offset in part, by the write-down of a bank-owned property ($404 thousand), which we transferred into other real estate owned and held for salebranch office in the fourth quarter of 2015.2018. There was an additional increase in various credits and fees collected, none of which are individually material.
Sale of Loomis Agency. In October 2015 we sold 100% of the stock of one of our wholly-owned subsidiary insurance agencies, Loomis and LaPann ("Loomis"), to a local insurance agency headquartered in Glens Falls, NY. Historically, Loomis specialized in servicing sports accident and health insurance needs of customers primarily located outside of New York State, and in addition sold property and casualty insurance in our local market area. Before selling Loomis, we transferred most of its property and casualty insurance accounts to another of our subsidiary insurance agencies.
20142017 Compared to 2013:2016:  Total noninterest income in 20142017 was $28.3$27.6 million, a small increasedecrease of $0.3 million,$187 thousand, or 0.9%0.7%, from total noninterest income of $28.1$27.8 million for 2013. The total for both the 2014 and 2013 periods included net gains on securities transactions and net gains on the sales of loans, although both of these categories of noninterest income experienced significant decreases from the prior year. Net gains on the sales2016. Sales of securities decreasedresulted in 2014 to $110 thousand from $540a loss of $448 thousand in 2013,2017 compared to a net decreaseloss of $430$22 thousand or 79.6%, and netin 2016, resulting in a $426 thousand larger loss. Net gains on the sales of loans decreased in 20142017 to $784$546 thousand, from $1.5 million$821 thousand in 2013,2016, a decrease of $676$275 thousand, or 46.3%33.5%. Income from fiduciary activities increased from 2016 to 2017 by $634 thousand and insurance commissions both increased significantly from 2013 to 2014, by $733 thousand and $560 thousand, respectively, while fees for other services to customers decreased by $146$56 thousand, or 1.6%,0.6% from 2013.
Assets under trust administration and investment management at December 31, 2014 were $1.227 billion, up from the prior year-end balance of $1.175 billion.  Largely as a result of such increase our2016 to 2017. Other operating income from fiduciary services for 2014 increaseddecreased by $733$186 thousand, or 10.9%, above16.7% between the total for 2013. A significant portion of our fiduciary fees is indexed to the dollar amount of assets under administration. Any significant downturn in the U.S. securities markets in future periods would likely have a corresponding negative impact on our income from fiduciary activities.

# 34



Fees for other services to customers (primarily service charges on deposit accounts, revenues related to the sale of mutual funds to our customers by third party providers, income from debit card transactions, and servicing income on sold loans) were $9.3 million for 2014, a decrease of $146 thousand, or 1.6%, from 2013. The principal cause of the decrease was decline in fee income from service charges on deposit accounts, a reduction in overdraft fee income and a decline in revenues related to the sale of mutual funds to our customers by third party providers. This decrease was offset in part by an increase in income from debit card transactions. Please see the preceding section regarding changes in noninterest income from 2014 to 2015 for a discussion of the effect of recent federal regulations limiting debt interchange fees on our fee income from debit card transactions.
Noninterest income from insurance commissions increased by $560 thousand, or 6.3%, between 2013 and 2014.two years.
 
IV. NONINTEREST EXPENSE
Noninterest expense is the measure of the delivery cost of services, products and business activities of a company.  The key components of noninterest expense are presented in the following table.

ANALYSIS OF NONINTEREST EXPENSE
(Dollars In Thousands)
Years Ended December 31, Change From Prior YearYears Ended December 31, Change From Prior Year
      2014 to 2015 2013 to 2014      2017 to 2018 2016 to 2017
2015 2014 2013 Amount % Amount %2018 2017 2016 Amount % Amount %
Salaries and Employee Benefits$33,064
 $30,941
 $31,182
 $2,123
 6.9 % $(241) (0.8)%$38,788
 $37,677
 $34,637
 $1,111
 2.9 % $3,040
 8.8 %
Occupancy Expense of Premises, Net5,005
 4,898
 4,582
 107
 2.2
 316
 6.9
5,026
 4,911
 4,983
 115
 2.3
 (72) (1.4)
Furniture and Equipment Expense4,262
 4,092
 3,703
 170
 4.2
 389
 10.5
4,761
 4,649
 4,419
 112
 2.4
 230
 5.2
FDIC Regular Assessment1,186
 1,117
 1,080
 69
 6.2
 37
 3.4
881
 891
 1,076
 (10) (1.1) (185) (17.2)
Amortization of Intangible Assets327
 387
 452
 (60) (15.5) (65) (14.4)262
 279
 297
 (17) (6.1) (18) (6.1)
Other Operating Expense13,586
 12,593
 12,204
 993
 7.9
 389
 3.2
15,337
 14,298
 14,197
 1,039
 7.3
 101
 0.7
Total Noninterest Expense$57,430
 $54,028
 $53,203
 $3,402
 6.3
 $825
 1.6
$65,055
 $62,705
 $59,609
 $2,350
 3.7
 $3,096
 5.2
Efficiency Ratio58.09% 57.21% 59.73% 0.88% 1.5
 (2.52)% (4.2)56.60% 56.96% 57.51% (0.36)% (0.6) (0.55)% (1.0)

20152018 compared to 2014:2017:  Noninterest expense for 20152018 amounted to $57.4$65.1 million, an increase of $3.4$2.4 million, or 6.3%3.7%, from 2014.2017.  For 2015, our2018, the efficiency ratio was 58.09%56.60%. This ratio, which is a commonly used non-GAAP financial measure in the banking industry, is a comparative measure of a financial institution's operating efficiency. The efficiency ratio (a ratio where lower is better), as we define it,defined by the Company, is the ratio of operating noninterest expense (excluding intangible asset amortization and any FHLBFHLBNY prepayment penalties) to net interest income (on a tax-equivalent basis) plus operating noninterest income (excluding net securities gains or losses). See the discussion of the efficiency ratio on page 4 of this Report under the heading “Use of Non-GAAP Financial Measures.” The efficiency ratio as defined by the Federal Reserve Board and reported for banks in its "Peer Holding Company Performance Reports" excludes net securities gains or losses from the denominator (as does our calculation), but unlike our ratio includes intangible asset amortization in the numerator, and thus tends to result in somewhat higher ratios than our definition. Our efficiency ratios in recent periods compared favorably to the ratios of our peer group, even as adjusted to add intangible asset amortization back into the numerator of our ratio (i.e., into our operating noninterest expense).group. For the nine-month periodquarter ended September 30, 2015, our2018, the peer group ratio (as calculated by the Federal Reserve Bank's most recently available report) was 68.6%65.32%, compared to ourthe Company's ratio for such period (not adjusted) of 58.4%55.79%.
Salaries and employee benefits expense, which typically represents from 55-60%between 55% and 60% of total noninterest expense, increased by $2.1$1.1 million, or 6.9%2.9%, from 20142017 to 2015.2018. The net increase reflects a 10.2%6.5% increase in employee benefits, including increases in expenses related to our defined benefit pension and post retirement plans, health benefit plans and incentive compensation plans. Salary expenses alone increased by 5.7% and were attributable to increased staffing levels as we expanded in our southern market area and1.6% due to normal salary increases.
Both building and equipment expenses increased modestly from 2014 to 2015. For buildings, the increase was primarily attributable to increases offset by a slight decrease in maintenance and net rental expense, while the increase in equipment expense was primarily attributable to increased data processing costs.staffing levels.
Other operating expense increased $993.0 thousand,$1.0 million, or 7.9%7.3%, from 2014.2017. This was primarily the result of an increase in outsourced third party providers, including operating costs to implement an Enterprise Performance Management (EPM) system. In addition, during 2015 there were increasednonrecurring legal and professional fees and an increase in the cost of providing our customerscombined with a wide and more complex variety of electronic banking products and services.

increased spending on technology.
20142017 compared to 2013:2016:  Noninterest expense for 20142017 amounted to $54.0$62.7 million, an increase of $825.0 thousand,$3.1 million, or 1.6%5.2%, from 2013.2016.  For 2014, our2017, the efficiency ratio was 57.21%56.96%. For a more complete discussion of this ratio, which is a commonly used non-GAAP financial measure in the banking industry, see the preceding section comparing our 2015 noninterest expense to our 2014 noninterest expense, as well as the discussion concerning the efficiency ratio on page 4 of this Report under the heading “Use of Non-GAAP Financial Measures.” Our efficiency ratios in recent periods have compared favorably to the ratios of our peer group, even as adjusted to add intangible asset amortization back into the numerator of our ratio (i.e., into our operating noninterest expense). For 2014, our peer group ratio (as calculated by the Fed) was 69.8%, and our ratio (not adjusted) was 57.6%.

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Salaries and employee benefits expense which typically represents from 55-60% of total noninterest expense, decreasedincreased by $241 thousand,$2.8 million, or .8%8.3%, from 20132016 to 2014. The net decrease reflects a 13.2% decrease in benefits, primarily2017. Occupancy expense reduced slightly due to the positive impact of an increaselarge repair expenses that were reported in 2016. The FDIC regular assessment decreased in 2017 in part due to the FDIC announcing that the reserve ratio reached 1.17% in June 2016.


This represented the highest level the ratio has reached in more than eight years. The reduction in assessment rates went into effect in the yield on pension plan assets, offset in part by a 4.6% increase in salaries.
Both building and equipment expenses increased from 2013 to 2014. For buildings, the increase was primarily attributable to increases in real estate taxes and net rental expense, while the increase in equipment expense was primarily attributable to increased data processing costs.
Other operating expense increased $389.0 thousand, or 3.2% from 2013 to 2014. This was primarily the resultthird quarter of an increase in fees paid to outsourced third party providers. A significant portion of the upsurge in our third party provider expense is a result of the increasing complexity and extent of the electronic banking products and services we provide, and must provide, to our customers in order to remain competitive.

2016.

V. INCOME TAXES
The following table sets forth our provision for income taxes and effective tax rates for the periods presented.

INCOME TAXES AND EFFECTIVE RATES
(Dollars In Thousands)
Years Ended December 31, Change From Prior YearYears Ended December 31, Change From Prior Year
      2014 to 2015 2013 to 2014      2017 to 2018 2016 to 2017
2015 2014 2013 Amount % Amount %2018 2017 2016 Amount % Amount %
Provision for Income Taxes$10,610
 $10,174
 $9,079
 $436
 4.3 % $1,095
 12.1%$9,026
 $10,529
 $11,215
 $(1,503) (14.3)% $(686) (6.1)%
Effective Tax Rate30.1% 30.3% 29.4% (0.2)% (0.7) 0.9% 3.1
19.9% 26.4% 29.7% (6.5)% (24.6)% (3.3)% (11.1)%

The provisions for federal and state income taxes amounted to $10.6$9.0 million for 2015, $10.22018, $10.5 million for 20142017, and $9.1$11.2 million for 2013.2016. The effective income tax rates for 2015, 20142018, 2017 and 20132016 were 30.1%19.9%, 30.3%26.4% and 29.4%29.7%, respectively. The reduced rate for 2018 was due to the lower federal tax rate as a result of the Tax Act. The 2017 rate was benefited by 2.80% as a result of the revaluing of our net deferred tax liability pursuant to the Tax Act.
The Tax Act was enacted on December 22, 2017 and required the Company to reflect changes reflect fluctuationsassociated with the law's provisions in its 2017 fourth quarter. The law is complex and has extensive implications for the ratioCompany's federal and state current and deferred taxes and income tax expense. For the period ended December 31, 2017, the Company remeasured the net deferred tax liability to the lower rate that will apply in future periods. See Note 15, Income Taxes, of tax-equivalent incomethe notes to pre-tax income.our Consolidated Financial Statements for more information.


C. FINANCIAL CONDITION

I. INVESTMENT PORTFOLIO
Investment securities areincluding debt securities and equity securities prior to January 1, 2018 were classified as held-to-maturity, trading, or available-for-sale depending on the purposes for which such securities are acquired and thereafter held.  Securities held-to-maturity are debt securities that we have both the positive intent and ability to hold to maturity; such securities are stated at amortized cost.  Debt and equity securities that are bought and held principally for the purpose of sale in the near term are classified as trading securities and are reported at fair value with unrealized gains and losses included in earnings.  Debt securities and equity securities prior to January 1, 2018 not classified as either held-to-maturity or trading securities are classified as available-for-sale and are reported at fair value with unrealized gains and losses excluded from earnings and reported net of taxes in accumulated other comprehensive income or loss.  Beginning January 1, 2018, upon adoption of Accounting Standards Update ("ASU") 2016-01, equity securities with readily determined fair values are stated at fair value, with realized and unrealized gains and losses reported in income. For periods prior to January 1, 2018, equity securities were classified as available-for-sale. During 2015, 20142018, 2017 and 2013, we2016, the Company held no trading securities.  Set forth below is certain information about ourthe securities available-for-sale portfolio, and securities held-to-maturity portfolio and the equity securities portfolio as of recent year-ends.

Securities Available-for-Sale:
The following table sets forth the carrying value of our securities available-for-sale portfolio at year-end 2015, 2014December 31, 2018, December 31, 2017 and 2013.December 31, 2016.

SECURITIES AVAILABLE-FOR-SALE
(Dollars In Thousands)

December 31,December 31,
2015 2014 20132018 2017 2016
U.S. Agency Obligations$155,782
 $137,603
 $136,475
U.S. Government & Agency Obligations$46,765
 $59,894
 $147,377
State and Municipal Obligations52,408
 81,730
 127,389
1,195
 10,349
 27,690
Mortgage-Backed Securities - Residential178,588
 128,827
 175,778
Mortgage-Backed Securities268,775
 227,596
 167,239
Corporate and Other Debt Securities14,299
 16,725
 16,798
800
 800
 3,308
Mutual Funds and Equity Securities1,232
 1,254
 1,166

 1,561
 1,382
Total$402,309
 $366,139
 $457,606
$317,535
 $300,200
 $346,996

In all periods, Mortgage-Backed Securities-ResidentialSecurities consisted solely of mortgage pass-through securities and Collateralized Mortgage Obligations ("CMOs") issued or guaranteed by U.S. federal agencies.  Mortgage pass-through securities provide to the investor monthly portions of principal and interest pursuant to the contractual obligations of the underlying mortgages. CMOs are pools of mortgage-backed securities, the repayments on which have generally been separated into two or more components (tranches), where each tranche has a separate estimated life and yield.  OurThe Company's practice has been to purchase only floating rate


securities, pass-through securities and

# 36



CMOs that are issued or guaranteed by U.S. federal agencies, and the tranches of CMOs that we purchasepurchased are generally are those having shorter maturities.  Included in our Corporate and Other Debt Securities for each of the periods are corporate bonds that were highly rated (i.e., investment grade) at the time of purchase, although in some cases the securities had been downgraded before the reporting date, but were still investment grade.average lives and/or durations.

The following table sets forth the maturities of the debt securities in ourthe available-for-sale portfolio as of December 31, 2015.2018.  CMOs and other mortgage-backed securities are included in the table based on their expected average lives.

MATURITIES OF DEBT SECURITIES AVAILABLE-FOR-SALE
(Dollars In Thousands)

Within
One
Year
 
After
1 But
Within
5 Years
 
After
5 But
Within
10 Years
 
After
10 Years
 Total  
Within
One
Year
 
After
1 But
Within
5 Years
 
After
5 But
Within
10 Years
 
After
10 Years
 Total  
U.S. Agency Obligations
 155,782
 
 
 155,782
U.S. Government & Agency Obligations41,864
 4,901
 
 
 46,765
State and Municipal Obligations23,972
 26,837
 999
 600
 52,408
204
 511
 
 480
 1,195
Mortgage-Backed Securities - Residential13,658
 153,920
 11,010
 
 178,588
Mortgage-Backed Securities743
 142,091
 105,902
 20,039
 268,775
Corporate and Other Debt Securities5,609
 7,890
 
 800
 14,299

 
 
 800
 800
Total43,239
 344,429
 12,009
 1,400
 401,077
42,811
 147,503
 105,902
 21,319
 317,535

The following table sets forth the tax-equivalent yields of the debt securities in ourthe available-for-sale portfolio at December 31, 2015.2018.

YIELDS ON SECURITIES AVAILABLE-FOR-SALE
(Fully Tax-Equivalent Basis)

Within
One
Year
 
After
1 But
Within
5 Years
 
After
5 But
Within
10 Years
 
After
10 Years
 Total
Within
One
Year
 
After
1 But
Within
5 Years
 
After
5 But
Within
10 Years
 
After
10 Years
 Total
U.S. Agency Obligations% 1.33% % % 1.33%
U.S. Government & Agency Obligations1.38% 1.98% % % 1.44%
State and Municipal Obligations1.29
 1.63
 7.46
 8.14
 1.66
4.28
 6.20
 
 6.77
 6.11
Mortgage-Backed Securities - Residential3.42
 1.99
 3.22
 
 2.17
Mortgage-Backed Securities3.75
 2.29
 2.74
 2.74
 2.50
Corporate and Other Debt Securities0.82
 1.01
 
 3.08
 1.08

 
 
 5.55
 5.55
Total1.89
 1.64
 3.58
 4.98
 1.74
1.43
 2.29
 2.74
 2.96
 2.37

The yields on obligations of states and municipalities exempt from federal taxation were computed on a fully tax-equivalent basis using a marginal tax rate of 35%.basis. The yields on other debt securities shown in the table above are calculated by dividing annual interest, including accretion of discounts and amortization of premiums, by the amortized cost of the securities at December 31, 2015.  2018.
At December 31, 20152018 and 2014,2017, the weighted average maturity was 2.85.0 and 2.65.9 years, respectively, for debt securities in the available-for-sale portfolio.
At December 31, 2015,2018, the net unrealized gainslosses on securities available-for-sale amounted to $1.0$5.0 million.  The net unrealized gain or loss on such securities, net of tax, is reflected in accumulated other comprehensive income/loss.  The net unrealized gainslosses on securities available-for-sale was $4.2 million$1,676 thousand at December 31, 2014.2017.  For both periods, the net unrealized gain waslosses were primarily attributable to an average decreaseincrease in market rates between the date of purchase and the balance sheet date resulting in higher valuations of the portfolio securities.
For further information regarding ourthe portfolio of securities available-for-sale, see Note 4, Investment Securities, to the notes to the Consolidated Financial Statements contained in Part II, Item 8 of this Report.Statements.


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Securities Held-to-Maturity:
The following table sets forth the carrying value of our portfolio of securities held-to-maturity at December 31 of each of the last three years.

SECURITIES HELD-TO-MATURITY
(Dollars In Thousands)
December 31,December 31,
2015 2014 20132018 2017 2016
State and Municipal Obligations$226,053
 $188,472
 $198,206
$235,782
 $275,530
 $268,892
Mortgage Backed Securities - Residential93,558
 112,552
 100,055
47,694
 60,377
 75,535
Corporate and Other Debt Securities1,000
 1,000
 1,000

 
 1,000
Total$320,611
 $302,024
 $299,261
$283,476
 $335,907
 $345,427



For a description of certain categories of securities held in the securities held-to-maturity portfolio on the reporting dates, as listed in the table above, specifically, "Mortgage-Backed Securities--Residential"Securities - Residential" and "Corporate and Other Debt Securities," see the paragraph under "SECURITIES AVAILABLE-FOR-SALE" table, above.

For information regarding the fair value of ourthe portfolio of securities held-to-maturity at December 31, 2015,2018, see Note 4,Investment Securities, to the notes to the Consolidated Financial Statements contained in Part II, Item 8 of this Report.Statements.

The following table sets forth the maturities of our portfolio of securities held-to-maturity as of December 31, 2015.2018.

MATURITIES OF DEBT SECURITIES HELD-TO-MATURITY
(Dollars In Thousands)

Within
One Year
 
After 1 But
Within 5 Years
 
After 5 But
Within 10 Years
 
After
10 Years
 Total
Within
One Year
 
After 1 But
Within 5 Years
 
After 5 But
Within 10 Years
 
After
10 Years
 Total
State and Municipal Obligations$36,615
 $91,014
 $94,418
 $4,006
 $226,053
$27,426
 $93,495
 $112,499
 $2,362
 $235,782
Mortgage Backed Securities - Residential
 61,550
 32,008
 
 93,558

 47,694
 
 
 47,694
Corporate and Other Debt Securities
 
 
 1,000
 1,000
Total$36,615
 $152,564
 $126,426
 $5,006
 $320,611
$27,426
 $141,189
 $112,499
 $2,362
 $283,476


The following table sets forth the tax-equivalent yields of ourthe portfolio of securities held-to-maturity at December 31, 2015.2018.

YIELDS ON SECURITIES HELD-TO-MATURITY
(Fully Tax-Equivalent Basis)

Within
One Year
 
After 1 But
Within 5 Years
 
After 5 But
Within 10 Years
 
After
10 Years
 Total
Within
One Year
 
After 1 But
Within 5 Years
 
After 5 But
Within 10 Years
 
After
10 Years
 Total
State and Municipal Obligations2.43% 3.84% 3.73% 4.48% 3.58%3.13% 2.70% 2.40% 3.60% 2.62%
Mortgage Backed Securities - Residential
 2.11
 2.56
 
 2.26

 2.39
 
 
 2.39%
Corporate and Other Debt Securities
 
 
 7.00
 7.00
Total2.43
 2.29
 2.78
 4.99
 2.54
3.13% 2.60% 2.40% 3.60% 2.58%

The yields shown in the table above are calculated by dividing annual interest, including accretion of discounts and amortization of premiums, by the amortized cost of the securities at December 31, 2015.2018.  Yields on obligations of states and municipalities exempt from federal taxation (which constituted the entire portfolio) were computed on a fully tax-equivalent basis using a marginal tax rate of 35%.basis.

The weighted-averageAt December 31, 2018 and 2017, the weighted average maturity ofwas 4.1 and 4.2 years, respectively, for the debt securities in the held-to-maturity portfolioportfolio.


EQUITY SECURITIES
(Dollars In Thousands)

The following table is the schedule of Equity Securities at year-end December 31, 20152018. Upon the adoption of ASU 2016-01 effective January 1, 2018, Equity Securities are not included in Securities Available-For-Sale since unrealized gains and 2014, was unchanged at 3.8 years for both periods.losses are now recorded in the Consolidated Statements of Income. Prior to January 1, 2018, Equity Securities were included in Securities Available-For-Sale.
Equity Securities
   
December 31, 2018  
Equity Securities, at Fair Value $1,774
   


# 38




II. LOAN PORTFOLIO

The amounts and respective percentages of loans outstanding represented by each principal category on the dates indicated were as follows:

a. Types of Loans
(Dollars In Thousands)

December 31,December 31,
2015 2014 2013 2012 20112018 2017 2016 2015 2014
Amount % Amount % Amount % Amount % Amount %Amount % Amount % Amount % Amount % Amount %
Commercial$102,587
 7 $99,511
 7 $87,893
 7 $105,536
 9 $99,791
 9$136,890
 6 $129,249
 7 $105,155
 6 $102,587
 7 $99,511
 7
Commercial Real Estate
Construction
31,018
 2 18,815
 1 27,815
 2 29,149
 2 11,083
 1
Commercial Real Estate
Other
353,921
 22 321,297
 23 288,119
 23 245,177
 21 232,149
 21
Consumer Other
7,682
  7,665
 1 7,649
 1 6,684
 1 6,318
 1
Consumer Automobile
456,841
 29 429,376
 30 394,204
 31 349,100
 30 322,375
 28
Commercial Real Estate484,562
 22 444,248
 23 431,646
 25 384,939
 24 340,112
 24
Consumer719,510
 33 602,827
 31 537,361
 30 464,523
 31 437,041
 31
Residential Real Estate621,903
 40 536,604
 38 460,792
 36 436,695
 37 459,741
 40855,253
 39 774,446
 39 679,106
 39 621,903
 38 536,604
 38
Total Loans1,573,952
 100 1,413,268
 100 1,266,472
 100 1,172,341
 100 1,131,457
 1002,196,215
 100 1,950,770
 100 1,753,268
 100 1,573,952
 100 1,413,268
 100
Allowance for Loan Losses(16,038) (15,570) (14,434) (15,298) (15,003) (20,196) (18,586) (17,012) (16,038) (15,570) 
Total Loans, Net$1,557,914
 $1,397,698
 $1,252,038
 $1,157,043
 $1,116,454
 $2,176,019
 $1,932,184
 $1,736,256
 $1,557,914
 $1,397,698
 

Maintenance of High Quality in the Loan Portfolio: In late 2010 and through 2011, residential property values continuedContinuing to weaken in most of the market areas served by us, and this trend continued for most of 2012. However, during the last part of 2012 and thereafter through 2015 the decline slowed or even reversed itself, at least in some of our markets. Some analysts currently are speculating that a "bottom" may have been established in the real estate markets nationwide, including in our service areas, both in terms of price and quantity of transactions, but the evidence is still inconclusive.
The weakness in the asset portfolios of many financial institutions remains a serious concern, offset somewhat by the recent firming up in some real estate markets and significant if erratic increases in the equity markets experienced in 2013, 2014 and 2015. Regardless, many lending institutions large and small continue to suffer from a lingering weakness in large portions of their existing loan portfolios as well as by limited opportunities for secure and profitable expansion of their portfolios.
For many reasons, including our conservativestrong credit underwriting standards we largely avoidedin addition to market stability, the negative impact onCompany has maintained a high level of asset quality that many other banks suffered during and after the 2008-2009 the financial crisis. From the start of the crisis through the date of this Report, we did not experience a significant deterioration in our loan portfolios.quality. In general, we underwrite our residential real estate loans are underwritten to secondary market standards for prime loans. We haveloans, and the Company has never engaged in subprime mortgage lending as a business line. We neverline, nor extended or purchased any so-called "Alt-A", "negative amortization", "option ARM", or "negative equity" mortgage loans. On occasion weloans may have been made loans to borrowers having a FICO score of 650 or below, where special circumstances justified doing so, or have had extensions of credit outstanding to borrowers who developed credit problems after origination resulting in deterioration of their FICO scores.
We also onOn occasion, havethe Company has extended community development loans to borrowers whose creditworthiness is below ourthe normal standards as part of the community support program we havethat has been developed in fulfillment of ourthe statutorily-mandated duty to support low- and moderate-income borrowers within ourthe Company's service area. However, we arethe Company is a prime lender and applyapplies prime lending standards and this, together with the fact that the service area in which we make most of our loans are originated did not experience as severe a decline in property values or economic conditions generally as compared to many other areas of the U.S. did, are the principal reasons that we did not experience significant deterioration during the crisis in our loan portfolio, including the real estate categories of our loan portfolio.last economic downturn.
However, like all other banks, we operatethe Company operates in an environment in which identifying opportunities for secure and profitable expansion of ourthe loan portfolio remains challenging, competition is intense, and margins are very tight. If the U.S. economy and ourthe regional economy continuecontinues to experience only very modest growth, or no growth, our individual borrowers will presumably continue to proceed cautiously in taking on new or additional debt, as manydebt. Many small businesses are operating on very narrow margins and many families continue to live on very tight budgets. That is, many of our customers, like U.S. borrowers generally, to the extent they begin to increase their borrowing in upcoming periods, may do so only very cautiously, while others may continue to de-leverage, especially if rates start moving upward. This trend, combined with our conservative underwriting standards, may result in a dampening in the significant loan growth we experienced in 2014 and 2015. Moreover, ifIf the U.S. economy or ourthe regional economy worsens in upcoming periods, which we thinkmay be unlikely but possible, we may experience elevated charge-offs, higher provisions to ourthe loan loss reserve, and increasing expense related to asset maintenance and supervision.supervision may be experienced.

Residential Real Estate Loans: In recent years, residential real estate and home equity loans have represented the largest single segment of our loan portfolio (comprising approximately 40% of the entire portfolio at December 31, 2015), eclipsing both automobile loans (29% of the portfolio) and our commercial and commercial real estate loans (31%). Our gross originations for residential real estate loans (including refinancings of mortgage loans) were $144.2 million, $131.2 million and $118.1 million for the years 2015, 2014, and 2013, respectively. During each of these years, these gross origination totals have significantly exceeded

# 39



the sum of repayments and prepayments of such loans previously in the portfolio, but we have also sold significant portions of these originations in the secondary market, primarily to Freddie Mac, as rates on conventional 30-year fixed rate real estate mortgages remained at historically low levels. Such sales amounted to $21.0 million for 2015, $29.8 million for 2014 and $48.8 million for 2013, which represented, for each such year, a smaller percentage of the gross originations than in the prior year (i.e., 14.6%, 22.7% and 41.06% in 2015, 2014 and 2013, respectively). If the current very low-rate environment for newly originated residential real estate loans persists (and it may well do so for the foreseeable future), we may continue to sell a significant portion of our loan originations. If, moreover, originations decline sharply in future periods, and sales by us of originations, as well as prepayments and repayments continue at a moderate rate, it is possible that we may experience a decrease in our outstanding balances in this largest segment of our portfolio. Additionally, if our local economy or real estate market should suffer a major downturn, the demand for residential real estate loans in our service area may decrease, and any serious decline may negatively impact the quality of our real estate portfolio and our financial performance.
The Federal Reserve wound down its quantitative easing program in 2014. Although it was expected that the winding down process might lead to, or accompany, a general rise in long-term mortgage loan rates, the 30-year and 15-year rates have not experienced any significant increase, and have in some markets actually decreased, in ensuing periods. While economic conditions have generally improved, which led in part to the Fed's decision to terminate its quantitative easing program in 2014, management is not able to predict at this point when, or if, mortgage rates or interest rates generally will experience a meaningful and substantial increase, or what the overall effect of such an increase would be on our mortgage loan portfolio or our loan portfolio generally, or on our net interest income, net income or financial results, in future periods.
Commercial, Commercial Real Estate and Construction and Land Development Loans: Over the last decade, we havethe Company has experienced moderate and occasionally strong demand for commercial and commercial real estate loans. These loan balances have generally increased, both in dollar amount and as a percentage ofParticularly over the overall loan portfolio, and this segment of our portfolio was the segment least affected by the 2008-2009 crisis. In 2014 and 2015,last three years, commercial and commercial real estate loan growth was significant as outstanding balances increased in 2014 by $35.8$48.0 million, over the December 31, 2013 level$36.7 million, and by and additional $47.9$49.3 million in 2015. Growth was restrained somewhat by heightened competition for credits in an extremely low rate environment.2018, 2017 and 2016, respectively.
Substantially all commercial and commercial real estate loans in our portfolio were extended to businesses or borrowers located in ourthe Company's regional markets. Manymarkets, and many of the loans in the commercial portfolio have variable rates tied to prime or FHLBNY rates. Although on a national scale the commercial real estate market suffered a major downturn in the 2008-2009 period (from which it has significantlylargely recovered), wethe Company did not experience any significant weakening in the quality of our commercial loan portfolio even in the depths of the crisis, nor have weat that time or in the subsequent years.
However, it is entirely possible that wethere may experiencebe a reduction in the demand for commercial and commercial real estate loans and/or a weakening in the quality of ourthe portfolio in upcoming periods. But at period-end 2015,2018, the business sector, at least in ourthe Company's service area, appeared to be in reasonably good financial condition.

Automobile Loans (primarily through indirect lending):Consumer Loans: At December 31, 2015, our automobile2018, consumer loans (primarily auto loans originated through dealerships located primarily in upstate New York and Vermont) represented nearly a third33% of loans in ourthe loan portfolio, and continue to be a significant component of ourthe Company's business.
During 2013, 2014 and 2015, there was a nationwide resurgence in automobile sales, due initially to an aging fleet but more recently to a modest resurgence inrecent years, including 2018, consumer optimism. Our automobile loan originations have remained strong, with origination volume for allthe last three years was very strong at $228.8$391.6 million, $222.9$306.6 million and $218.0$286.7 millionfor 2015, 20142018, 2017 and 2013,2016, respectively.
Industry reports indicate that a higher than normal percentage of vehicle loans extended to U.S. borrowers in 2014 and 2015 had features characteristic of sub-prime loans, with average FICO credit scores of borrowers trending downward, across all regions. Our indirect automobileThe consumer loan portfolio reflects a modest shift to a slightly larger (but still very small in absolute terms) percentage of such loans that have been extended to individuals with lower credit scores.scores matching a well-known trend in the auto lending market. In 2015,addition, the average maturity for automobile loan originations has expanded in recent years as well, again reflective of a larger market development. In 2018, net charge-offs on our automobileconsumer loans remained very low at .11%$726 thousand, or 0.11% of average balances. Net charge-offs were $498 thousand for 2015balances compared to net charge-offs of $460$713 thousand for 2014, reflecting this modest shift in the portfolio toward loans to individuals with lower credit scores. Our2017. The Company's experienced lending staff not only utilizes credit


evaluation software tools but also reviews and evaluates each loan individually prior to the loan being funded. Wefunded and believe ourthat this disciplined approach to evaluating risk has contributed to maintaining ourthe strong loan quality in this portfolio. However, if weakness in auto demand returns, ourthe portfolio is likely to experience limited, if any, overall growth either in absolute amounts or as a percentage of the total portfolio, regardless of whether the auto company affiliates are offering highly-subsidized loans. Customer demand for vehicle loans has now exceeded pre-crisis levels. However, ifIf demand levels off, or slackens, so will ourthe financial performance in this important loan category.

Residential Real Estate Loans: In recent years, residential real estate and home equity loans have represented the largest single segment of our loan portfolio (comprising approximately 39% of the entire portfolio at December 31, 2018), slightly higher than the consumer loan portfolio (33% of the portfolio) and the commercial and commercial real estate loans (28%). Our gross originations for residential real estate loans (including refinancings of mortgage loans) were $142.9 million, $202.9 million and $176.5 million for the years 2018, 2017, and 2016, respectively. During each of these years, these gross origination totals have significantly exceeded the sum of repayments and prepayments of such loans previously in the portfolio, and we have also sold portions of these originations in the secondary market, primarily to Freddie Mac. Sales of originations amounted to $4.3 million for 2018, $17.2 million for 2017 and $25.0 million for 2016 which represented the following percentage of the gross originations in each year (3.3%, 9.6% and 16.3%, respectively). The Company expects to continue to sell a portion of the mortgage loan originations in upcoming periods, although perhaps a decreasing percentage of overall originations if rates continue their slow rise across longer maturities. At the same time, if prevailing rates rise substantially, there may be a slowdown in loan growth and perhaps decreasing total originations, particularly if the general economy also falters. At some point, there may be a decrease in outstanding balances in this largest segment of the portfolio. Additionally, if the local economy or real estate market should suffer a major downturn, the quality of the real estate portfolio may also be negatively impacted.

The following table indicates the changing mix in ourthe loan portfolio by including the quarterly average balances for ourthe significant loan productssegments for the past five quarters.  The remaining quarter-by-quarter tables present the percentage of total loans represented by each category and the annualized tax-equivalent yield of each category.


# 40



LOAN PORTFOLIO
Quarterly Average Loan Balances
(Dollars In Thousands)
Quarters EndedQuarters Ended
Dec 2015 Sep 2015 Jun 2015 Mar 2015 Dec 201412/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Commercial and Commercial Real Estate$495,173
 $466,370
 $453,168
 $445,765
 $446,269
$595,359
 $577,793
 $576,311
 $569,126
 $564,073
Consumer Loans1
771,683
 736,937
 696,585
 662,929
 643,562
Residential Real Estate438,987
 421,448
 400,190
 387,329
 373,186
661,423
 640,277
 616,519
 600,076
 584,981
Home Equity128,085
 123,543
 120,323
 117,857
 116,768
131,969
 134,644
 137,182
 139,109
 137,975
Consumer Loans - Automobile467,930
 465,726
 457,168
 445,341
 439,460
Other Consumer Loans1
26,059
 25,533
 25,685
 25,713
 25,918
Total Loans$1,556,234
 $1,502,620
 $1,456,534
 $1,422,005
 $1,401,601
$2,160,434
 $2,089,651
 $2,026,597
 $1,971,240
 $1,930,591

Percentage of Total Quarterly Average Loans
Quarters EndedQuarters Ended
Dec 2015 Sep 2015 Jun 2015 Mar 2015 Dec 201412/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Commercial and Commercial Real Estate31.8% 31.0% 31.1% 31.4% 31.8%27.6% 27.7% 28.4% 28.9% 29.2%
Consumer Loans1
35.7
 35.2
 34.3
 33.5
 33.4
Residential Real Estate28.2
 28.1
 27.5
 27.2
 26.6
30.6
 30.7
 30.5
 30.5
 30.3
Home Equity8.2
 8.2
 8.3
 8.3
 8.3
6.1
 6.4
 6.8
 7.1
 7.1
Consumer Loans - Automobile30.1
 31.0
 31.4
 31.3
 31.4
Other Consumer Loans1
1.7
 1.7
 1.7
 1.8
 1.9
Total Loans100.0% 100.0% 100.0% 100.0% 100.0%100.0% 100.0% 100.0% 100.0% 100.0%

Quarterly Tax-Equivalent Yield on Loans
Quarters EndedQuarters Ended
Dec 2015 Sep 2015 Jun 2015 Mar 2015 Dec 201412/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Commercial and Commercial Real Estate4.37% 4.33% 4.41% 4.40% 4.40%4.50% 4.42% 4.47% 4.38% 4.36%
Consumer Loans1
3.64
 3.52
 3.44
 3.34
 3.29
Residential Real Estate4.21
 4.23
 4.31
 4.43
 4.40
4.09
 4.05
 4.06
 4.09
 3.99
Home Equity2.92
 2.94
 2.96
 2.94
 2.97
4.43
 4.13
 3.93
 3.70
 3.57
Consumer Loans - Automobile3.08
 3.09
 3.09
 3.18
 3.20
Other Consumer Loans1
5.16
 5.35
 5.23
 5.25
 5.33
Total Loans3.83
 3.82
 3.87
 3.92
 3.92
4.05% 3.97% 3.96% 3.90% 3.83%
1 Other Consumer Loans includes certain home improvement loans secured by mortgages.  However, these same loan balances are reported as
   Residential Real Estate in the table of period-end balances on page 39,41, captioned Types“Types of Loans.

As the yield table above indicates, average rates across our portfolio have steadily declined over the last 5 quarters, mirroring the continuing decline in prevailing rates across all maturities generally, itself the result of the Fed's determination to generate and maintain historically low rates for the purpose of re-energizing the economy.
During the fourth quarter of 2015 theThe average yield on our loan portfolio was 9 basis points lower than the average yield duringincreased from 3.83% for the fourth quarter of 2014, a drop2017 to 4.06% for the fourth quarter of 2018. Market rates increased during 2018 which impacted the new loan yields for fixed rate loans, and variable loan yields as the loans reached their repricing dates. The impact from 3.92% to 3.83%. The decrease was exacerbated by extremely competitive pressuresthe higher yields affect each portfolio segment differently, especially based on which point of the yield curve the loan rates forare priced from. Loans priced from short-term indices experienced more rapid increases in new commercial and commercial real estate loans as wellloan yields, such as automobile loans, and the decreasing rate environment generally. The yields on new 30 year fixed-ratewhile loans priced from longer-term indices, such as residential real estate


loans, (the choice of most of our mortgage customers) remained very lowexperienced slower increases in new loan yields through the 2018 year. As the market yield curve flattened during all five quarters. We continued to sell a portion of our originations to the secondary market, specifically, to Freddie Mac, although we retained a higher proportion of our gross originations in 20152018, short-term indices rose faster than in 2014, continuing a multi-year trend of emphasizing retention versus sale.
In 2015, the average yield on the loan portfolio continued to decline at a slightly faster pace then the cost of our deposits, although our net interest margin held steady during the year.longer-term indices. We expect that average loan yields may continue to decline in 2016, likely at a slower pace than in the last few years, but still at a rate at least equal to, if not greater than, the decline in our average cost of deposits. If this happens, our net interest margin will continue to come under pressure.
In general, the yield (tax-equivalent interest income divided by average loans) on our loan portfolio and other earning assets has historically been impacted by changes in prevailing interest rates, as previously discussed in this Report beginning on page 30 under the heading "Impact of Interest Rate Changes." We expect that such will continue to be the case; that is, that loan yields will continue to rise and fall with changes in prevailing market rates,if the current rate environment continues, enhancing our ability to improve our average yield on loans, although the timing and degree of responsiveness will be influenced by a variety of other factors, including the extent of federal government and Federal Reserve participation in the home mortgage market,actions, the makeup of ourthe loan portfolio, the shape of the yield curve and consumer expectations and preferences, and the rate at which the portfolio expands.preferences. Additionally, there is a significant amount of cash flow from normal amortization and prepayments in all loan categories, and this cash flow reprices at current rates as new loans are generated at the current yields. Thus, even if prevailing rates remain flat or even increase slightly in upcoming periods, our average rate on our portfolio may continue to decline as older credits in our portfolio bearing generally higher rates continue to mature and roll over or are redeployed into lower priced loans.

# 41



The following table indicates the respective maturities and interest rate structure of our commercial loans and commercial real estate construction loans at December 31, 2015.2018.  For purposes of determining relevant maturities, loans are assumed to mature at (but not before) their scheduled repayment dates as required by contractual terms.  Demand loans and overdrafts are included in the Within“Within 1 YearYear” maturity category.  Most of the commercial construction loans are made with a commitment for permanent financing, whether extended by us or unrelated third parties.  The maturity distribution below reflects the final maturity of the permanent financing.

b. Maturities and Sensitivities of Loans to Changes in Interest Rates
(In Thousands)
Within
1 Year
 
After 1
But Within
5 Years
 
After
5 Years
 Total
Within
1 Year
 
After 1
But Within
5 Years
 
After
5 Years
 Total
Commercial$25,544
 $49,976
 $27,067
 $102,587
$22,615
 $74,614
 $39,661
 $136,890
Commercial Real Estate - Construction14,524
 12,238
 4,256
 31,018
2,019
 27,633
 9,091
 38,743
Total$40,068
 $62,214
 $31,323
 $133,605
$24,634
 $102,247
 $48,752
 $175,633
Fixed Interest Rates$4,615
 $34,141
 $17,537
 $56,293
$3,840
 $43,941
 $27,219
 $75,000
Variable Interest Rates35,453
 28,074
 13,785
 77,312
20,794
 58,306
 21,533
 100,633
Total$40,068
 $62,215
 $31,322
 $133,605
$24,634
 $102,247
 $48,752
 $175,633

COMMITMENTS AND LINES OF CREDIT

Stand-by letters of credit represent extensions of credit granted in the normal course of business, which are not reflected in the financial statements at a given date because the commitments are not funded at that time.  As of December 31, 2015, our2018, the total contingent liability for standby letters of credit amounted to $3.1$4.5 million.  In addition to these instruments, we also have issuedthere are lines of credit to customers, including home equity lines of credit, commitments for residential and commercial construction loans and other personal and commercial lines of credit, which also may be unfunded or only partially funded from time-to-time.  Commercial lines, generally issued for a period of one year, are usually extended to provide for the working capital requirements of the borrower. At December 31, 2015, we had2018, outstanding unfunded loan commitments in the aggregate amount ofwere approximately $278.6$321.1 million.

c. Risk Elements

1. Nonaccrual, Past Due and Restructured Loans
The amounts of nonaccrual, past due and restructured loans at year-end for each of the past five years are presented in the table on page 3235 under the heading "Summary of the Allowance and Provision for Loan Losses."
Loans are placed on nonaccrual status either due to the delinquency status of principal and/or interest or a judgment by management that the full repayment of principal and interest is unlikely. Unless already placed on nonaccrual status, loans secured by home equity lines of credit are put on nonaccrual status when 120 days past due and residential real estate loans are put on nonaccrual status when 150 days past due. Commercial and commercial real estate loans are evaluated on a loan-by-loan basis and are placed on nonaccrual status when 90 days past due if the full collection of principal and interest is uncertain. Under the Uniform Retail Credit Classification and Account Management Policy established by banking regulators, fixed-maturity consumer loans not secured by real estate must generally be charged-off no later than when 120 days past due.  Loans secured with non-real estate collateral in the process of collection are charged-down to the value of the collateral, less cost to sell.  Open-end credits, residential real estate loans and commercial loans are evaluated for charge-off on a loan-by-loan basis when placed on nonaccrual status.  We had no material commitments to lend additional funds on outstanding nonaccrual loans at December 31, 2015.2018.  Loans past due 90 days or more and still accruing interest are those loans which were contractually past due 90 days or more but because of expected repayments, were still accruing interest.  
The balance of loans 30-89 days past due and still accruing interest totaled $8.1$9.9 million at December 31, 20152018 and represented 0.51%0.45% of loans outstanding at that date, as compared to approximately $7.7$8.9 million, or 0.54%0.46% of loans outstanding at December 31, 2014.2017. These non-current loans at December 31, 20152018 were composed of approximately $6.2$7.4 million of consumer loans (principally indirect automobile loans), $1.8$2.2 million of residential real estate loans and $0.1$0.3 million of commercial and commercial real estate loans.
We evaluate nonaccrual loans over $250 thousand and all troubled debt restructured loans individually for impairment.  All our impaired loans are measured based on either (i) the present value of expected future cash flows discounted at the loan's effective interest rate, (ii) the loan's observable market price or (iii) the fair value of the collateral, less cost to sell, if the loan is collateral dependent.  We determine impairment for collateralized loans based on the fair value of the collateral less estimated cost to sell. For other impaired loans, impairment is determined by comparing the recorded value of the loan to the present value of the expected


cash flows, discounted at the loan's effective interest rate.  We determine the interest income recognition method for impaired loans on a loan-by-loan basis.  Based upon the borrowers' payment histories and cash flow projections, interest recognition methods include full accrual or cash basis.  Our method for measuring all other loans is described in detail in Notes 2, Summary of Significant Accounting Policies, and 5, Loans,to the consolidated financial statements.notes to our Consolidated Financial Statements.
The loan noteNote 5, Loans, to the consolidated financial statements, i.e., Note 5 (beginning on page 69)notes to our Consolidated Financial Statements contains detailed information on modified loans and impaired loans.


# 42



2. Potential Problem Loans
On at least a quarterly basis, we re-evaluate our internal credit quality rating for commercial loans that are either past due or fully performing but exhibit certain characteristics that could reflect a potential weakness.  Loans are placed on nonaccrual status when the likely amount of future principal and interest payments are expected to be less than the contractual amounts, even if such loans are not past due.  
Periodically, we review the loan portfolio for evidence of potential problem loans.  Potential problem loans are loans that are currently performing in accordance with contractual terms, but where known information about possible credit problems of the borrower causes doubt about the ability of the borrower to comply with the loan payment terms and may result in disclosure of such loans as nonperforming at some time in the future.  In our credit monitoring program, we treat loans that are classified as substandard but continue to accrue interest as potential problem loans.  At December 31, 2015,2018, we identified 11159 commercial loans totaling $24.6$33.8 million as potential problem loans.  At December 31, 2014,2017, we identified 13062 commercial loans totaling $27.3$27.6 millionas potential problem loans.  For these loans, although positive factors such as payment history, value of supporting collateral, and/or personal or government guarantees led us to conclude that accounting for them as non-performing at year-end was not warranted, other factors, specifically, certain risk factors related to the loan or the borrower justified concerns that they may become nonperforming at some point in the future.  
The overall level of our performing loans that demonstrate characteristics of potential weakness from time-to-time is for the most part dependent on economic conditions in northeastern New York State, which in turn are generally impacted at least in part by economic conditions in the U.S.  On both the regional and national levels, economic conditions are generally better than they were during and immediately afterhave been healthy in recent periods, although growth in the 2008-2009 financial crisis, but are still weaker than was the case in 2007 and earlier periods.economy remained slow by comparison to previous historical post-recession recoveries.  If growth remains weak, or stagnant economic conditions persist, potential problem loans likely will continue at or near their present levels or may even increase.

3. Foreign Outstandings - None

4. Loan Concentrations
The loan portfolio is well diversified.  There are no concentrations of credit that exceed 10% of the portfolio, other than the general categories reported in the preceding Section C.II.a. of this Item 7, beginning on page 39.41.  For further discussion, see Note 1, Risks and Uncertainties, to the notes to our Consolidated Financial Statements in Part II, Item 8 of this Report.Statements.

5. Other Real Estate Owned and Repossessed Assets
Other real estate owned ("OREO") primarily consists of real property acquired in foreclosure.  OREO is carried at fair value less estimated cost to sell.  We establish allowances for OREO losses, which are determined and monitored on a property-by-property basis and reflect our ongoing estimate of the property's estimated fair value less costs to sell.  For all periods, all OREO was held for sale.  All repossessed assetsRepossessed Assets for each of the five years in the table below consist of motor vehicles.
Distribution of OREO and Repossessed Assets
(In Thousands)
December 31,
Distribution of OREO and Repossessed Assets
(Dollars In Thousands)
December 31,
2015 2014 2013 2012 20112018 2017 2016 2015 2014
Single Family 1 - 4 Units$1,357
 $
 $41
 $552
 $310
$47
 $523
 $795
 $1,357
 $
Commercial Real Estate521
 312
 40
 418
 150
1,083
 1,215
 790
 521
 312
Other Real Estate Owned, Net1,878
 312
 81
 970
 460
1,130
 1,738
 1,585
 1,878
 312
Repossessed Assets140
 81
 63
 64
 56
130
 109
 101
 140
 81
Total OREO and Repossessed Assets$2,018
 $393
 $144
 $1,034
 $516
$1,260
 $1,847
 $1,686
 $2,018
 $393



The following table summarizes changes in the net carrying amount of OREO and the number of properties for each of the periods presented.
Schedule of Changes in OREO
(In Thousands)
2015 2014 2013 2012 2011
Schedule of Changes in OREO
(Dollars In Thousands)
2018 2017 2016 2015 2014
Balance at Beginning of Year$312
 $81
 $970
 $460
 $
$1,738
 $1,585
 $1,878
 $312
 $81
Properties Acquired Through Foreclosure1,889
 469
 392
 950
 409
47
 778
 1,009
 1,889
 469
Transfer of Bank Property270
 
 
 
 150

 
 
 270
 
Subsequent Write-downs to Fair Value(9) 
 
 
 
(195) (160) (162) (9) 
Sales(584) (238) (1,281) (440) (99)(460) (465) (1,140) (584) (238)
Balance at End of Year$1,878
 $312
 $81
 $970
 $460
$1,130
 $1,738
 $1,585
 $1,878
 $312
Number of Properties, Beginning of Year1
 2
 7
 5
 
6
 5
 6
 1
 2
Properties Acquired During the Year8
 2
 1
 7
 6
1
 4
 3
 8
 2
Properties Sold During the Year(3) (3) (6) (5) (1)(4) (3) (4) (3) (3)
Number of Properties, End of Year6
 1
 2
 7
 5
3
 6
 5
 6
 1



# 43



III. SUMMARY OF LOAN LOSS EXPERIENCE

The information required in this section is presented in the discussion of the "Provision for Loan Losses and Allowance for Loan Losses" in Part II Item 7.B.II. beginning on page 3235 of this Report, including:

Charge-offs and Recoveries by loan type
Factors that led to the amount of the Provision for Loan Losses
Allocation of the Allowance for Loan Losses by loan type

The percent of loans in each loan category is presented in the table of loan types in the preceding section on page 3941 of this report.Report.

IV. DEPOSITS

The following table sets forth the average balances of and average rates paid on deposits for the periods indicated.

AVERAGE DEPOSIT BALANCES
(Dollars In Thousands)
Years Ended December 31,Years Ended December 31,
2015 2014 201312/31/2018 12/31/2017 12/31/2016
Average
Balance
 Rate 
Average
Balance
 Rate 
Average
Balance
 Rate
Average
Balance
 Rate 
Average
Balance
 Rate 
Average
Balance
 Rate
Demand Deposits$329,017
 % $290,922
 % $264,959
 %$460,355
 % $421,061
 % $366,956
 %
NOW Accounts915,565
 0.14
 861,457
 0.20
 798,230
 0.31
Interest-Bearing Checking Accounts849,626
 0.19% 907,113
 0.17
 912,461
 0.14
Savings Deposits554,330
 0.13
 521,595
 0.16
 490,558
 0.21
753,198
 0.46% 685,782
 0.20
 616,208
 0.15
Time Deposits of $100,000 or More59,967
 0.59
 70,475
 1.09
 86,457
 1.39
Time Deposits of $250,000 or More78,159
 1.51% 32,089
 0.88
 69,489
 0.65
Other Time Deposits136,396
 0.54
 158,592
 0.85
 179,997
 1.09
173,151
 0.82% 165,778
 0.57
 129,084
 0.51
Total Deposits$1,995,275
 0.16
 $1,903,041
 0.25
 $1,820,201
 0.37
$2,314,489
 0.33% $2,211,823
 0.19
 $2,094,198
 0.16

During 2015 averageAverage total deposit balances in total, increased by $122.2 million, or 6.5%, over the average for 2014. Most of this growth occurred in the fourth quarter of 2015, which is the result of typical seasonal fluctuations primarily in our municipal deposit balances. The increase was largely generated from our pre-existing branch network, although we did open one new branch, in Troy, New York, in September 2015.
During 2014 average deposit balances, in total, increased by $82.8$102.7 million, or 4.6% in 2018 , over the average for 2013. Most of this growth occurredmainly in the fourthdemand deposit, savings deposit and time deposit categories. Growth in savings deposits includes $45 million in brokered money market deposits obtained in the first quarter 2018 to provide additional funding to support loan growth. The remainder of 2014, consistent with our typical seasonal fluctuations in deposits. The increasethe deposit growth was largely generated from ourthe Company's pre-existing branch network, although we did open one new branch, in Colonie, New York, in June 2014.network.
During 2013 average deposit balances, in total, increased by $95.0 million, or 5.5%, over the average for 2012. Most of this growth occurred in the fourth quarter of 2013. The increase was largely generated from our pre-existing branch network, although we did open two new branches in 2013, one in Queensbury, New York and the other in Clifton Park, New York.

WeCompany did not sell or close any branches during the covered period, 2013-2015. We did not hold any brokered deposits during 2014 and 2013. However,2016-2018. Beginning in 2015, we began to usethe Company used reciprocal brokered deposits for a select group of municipalities to reduce the amount of investment securities required to be pledged as collateral for municipal deposits where through a well-established brokerage program, we transferred amounts in municipal deposits in excess of ourthe FDIC insurance coverage limits were transferred to other participating banks, divided into portions so as to qualify such transferred deposits for FDIC insurance coverage at each transferee bank, inbank. In return, for reciprocal transfers to us ofthe Company in equal amounts of deposits from the participant banks. OurThe balances of reciprocal broker deposits were $23.8$56.6 million and $54.6 million at December 31, 2015.2018 and 2017, respectively.








The following table presents the quarterly average balance by deposit type for each of the most recent five quarters.  

DEPOSIT PORTFOLIO
Quarterly Average Deposit Balances
(Dollars In Thousands)

Quarters EndedQuarters Ended
Dec 2015 Sep 2015 Jun 2015 Mar 2015 Dec 201412/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Demand Deposits$348,748
 $347,469
 $313,618
 $305,557
 $302,184
$473,170
 $483,089
 $444,854
 $439,688
 $441,761
NOW Accounts953,609
 871,839
 922,532
 914,329
 920,592
Interest-Bearing Checking Accounts817,788
 801,193
 866,996
 914,116
 945,414
Savings Deposits582,140
 556,144
 550,150
 528,276
 525,609
793,299
 744,808
 750,352
 723,660
 701,694
Time Deposits of $100,000 or More60,294
 59,639
 59,569
 60,370
 65,202
Time Deposits of $250,000 or More76,640
 75,888
 96,580
 63,406
 32,430
Other Time Deposits131,035
 135,647
 137,778
 141,244
 149,111
186,334
 174,731
 166,420
 164,866
 162,907
Total Deposits$2,075,826
 $1,970,738
 $1,983,647
 $1,949,776
 $1,962,698
$2,347,231
 $2,279,709
 $2,325,202
 $2,305,736
 $2,284,206

# 44




Fluctuations in balances of our NOWinterest-bearing checking and savings accounts and time deposits of $100,000 or more arewere largely the result of municipal deposit fluctuations.  Municipal deposits on average represent 29%for the above period represented 22% to 35%31% of our total deposits.  Municipal deposits and are typically placed in NOWinterest-bearing checking and savings accounts, andas well as time deposits of short duration.
We expect to experience, and have typically experienced, a shift within the mix of deposit categories during periods of significant interest rate increases or decreases. During periods of falling rates and very low rates, such as the period from mid-2007 through the end of 2015, depositors tended to transfer maturing time deposits to nonmaturity interest-bearing deposit products. Our deposit balances in recent years have reflected such a migration, which continued during 2015. At December 31, 2015, time deposits represented 9.3% of total deposits, down from 10.8% at December 31, 2014, and the lowest ratio we have seen in modern times. By way of comparison, at the low point of the last falling interest rate cycle, in June 2004, the ratio of our time deposits to our total deposits was 22.5%. Yet we expect that this shift from time deposits to nonmaturity deposit products may continue to occur in upcoming periods, although perhaps at a slower pace, if deposit rates and interest rates remain at their current extraordinarily low levels. Contrarily, if deposit rates should begin to climb, we anticipate the movement of time deposits to nonmaturity interest bearing deposits to halt altogether, and likely to reverse itself if the rate rise is continuing or significant.
In general, there is a seasonal pattern to municipal deposits which dip to a low point in August each year.  Account balances tend toyear and increase throughout the fallin September and into the winter monthsOctober from tax deposits, and increase again at the end of March from the electronic deposit of NYS Aid payments to school districts.  In addition to these seasonal fluctuations within types of accounts, the overall level of municipal deposit balances fluctuates from year-to-year as some municipalities move their accounts in and out of ourthe Company's banks due to competitive factors.  Often, the balances of municipal deposits at the end of a quarter are not representative of the average balances for that quarter.
ForAs market rates increased during 2018, the competition for deposits intensified. Deposit clients moved funds from low rate interest-bearing checking accounts to products with higher rates, such as money market savings deposits and time deposits. In addition, the Company attracted new deposit relationships in a variety of reasons,the Company's product offerings, including the seasonality of municipaldemand deposits, we typically experience little net growth or a small contractionmoney market savings deposits and time deposits.
The savings deposits category includes $45 million in average deposit balancesbrokered money market deposits obtained in the first quarter of each calendar year, some growth in2018 to provide additional funding to support the second quarter, contraction in the third quarter and substantial growth in the fourth quarter.  Deposit balances followed this seasonal pattern during 2015, as in the prior two years. From 2014 to 2015, growth occurred in both municipal accounts (4.8%) as well as other deposit accounts (6.7%). The growth in our non-municipal account balances during 2015 was primarily in our demand, NOW and money market savings accounts.Company's loan growth.

The total quarterly average balances as a percentage of total deposits are illustrated in the table below.

Percentage of Total Quarterly Average DepositsQuarters EndedQuarters Ended
Dec 2015 Sep 2015 Jun 2015 Mar 2015 Dec 2014
12/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Demand Deposits16.8% 17.6% 15.8% 15.7% 15.4%20.2% 21.2% 19.1% 19.1% 19.3%
NOW Accounts46.0
 44.3
 46.5
 46.9
 46.9
Interest-Bearing Checking Accounts34.8
 35.1
 37.3
 39.6
 41.5
Savings Deposits28.0
 28.2
 27.7
 27.1
 26.8
33.8
 32.7
 32.2
 31.4
 30.7
Time Deposits of $100,000 or More2.9
 3.0
 3.0
 3.1
 3.3
Time Deposits of $250,000 or More3.3
 3.3
 4.2
 2.7
 1.4
Other Time Deposits6.3
 6.9
 7.0
 7.2
 7.6
7.9
 7.7
 7.2
 7.2
 7.1
Total Deposits100.0% 100.0% 100.0% 100.0% 100.0%100.0% 100.0% 100.0% 100.0% 100.0%

As discussed in the preceding paragraphs, timeDemand deposits including time deposits of $100,000 or more, have decreased significantly and consistently in recent years, both absolutely and as a percentage of total deposits were consistent for the first two quarters of 2018, and favorably grew in the the third quarter. Lower costing interest-bearing checking accounts decreased as deposit rates generally have continued to fall. A portiona percentage of ourtotal deposits during 2018, while money market savings deposits and other time deposits increased as a percentage of $100,000 or more are comprised of municipal deposits and are typically obtained on a competitive bid basis. We, like virtually all insured depository institutions, have experienced a steady decrease in the cost of our deposits over each of the past 5 quarters mirroring and continuing the protracted period of falling interest rates extending from mid-2007 through the end of 2015.  Although some maturing time deposits will continue to reprice at lower rates in forthcoming periods, the favorable decrease in the cost of deposits may come to a halt in the mid- or near-term future, since most of our time deposits have already repriced to current rates and the rates on our nonmaturity deposit balances have already been reduced to (or nearly to) the lowest sustainable levels.total deposits.
Although negative interest rates have begun to appear on certain types of deposit account offered by commerical banks in other parts of the developed world, we do not anticipate that our banking competitors will at any point in the foreseeable future reduce below zero the rates offered by them on retail deposits of any type or maturity, at least with respect to individual or sole proprietorship accounts, nor do we anticipate that we will offer negative interest rates on any deposits in the foreseeable future.
The total quarterly interest cost to us of our deposits, by type of deposit and in total, for each of the most recent five quarters is set forth in the table below:


# 45



Quarterly Cost of DepositsQuarters EndedQuarters Ended
Dec 2015 Sep 2015 Jun 2015 Mar 2015 Dec 2014
12/31/2018 9/30/2018 6/30/2018 3/31/2018 12/31/2017
Demand Deposits% % % % %% % % % %
NOW Accounts0.13
 0.13
 0.15
 0.15
 0.16
Interest-Bearing Checking Accounts0.22% 0.19
 0.18
 0.17
 0.18
Savings Deposits0.14
 0.13
 0.13
 0.13
 0.13
0.66% 0.48
 0.38
 0.29
 0.23
Time Deposits of $100,000 or More0.59
 0.59
 0.59
 0.60
 0.88
Time Deposits of $250,000 or More1.81% 1.57
 1.36
 1.30
 1.17
Other Time Deposits0.53
 0.52
 0.54
 0.58
 0.72
1.08% 0.84
 0.68
 0.64
 0.60
Total Deposits0.15
 0.15
 0.16
 0.16
 0.20
0.45% 0.34
 0.29
 0.24
 0.20

In general, rates paid by us on various types of deposit accounts are influenced byFed funds rate increases influence the rates being offered or paid by our competitors,competitor institutions, which resulted in turn are influenced by prevailing interest ratesa consistent increase in the economy as impacted from time-to-time by the actionsCompany's cost of the Federal Reserve Bank.deposits. There typically is a time lag between the Federal ReservesReserve’s actions undertaken to influence rates, upward or downward, and the actual repricing of our deposit liabilities althoughand this lag is normallymay be shorter or longer than the lag between Federal Reserve rate actions and the repricing of our loans and other earning assets.  
In 2015, we began to use reciprocal brokered deposits for a select group of municipal deposit relationships. The balances of deposits transfered to, and received from, reciprocating banks was $23.8 million at December 31, 2015. Except for these certain municipal reciprocal relationships, we do not use traditional brokered deposits as a regular funding source and there were not any additional such brokered deposit balances carried during 2015, 2014 or 2013.assets, depending upon the particular circumstances.  



The maturities of time deposits of $100,000$250,000 or more at December 31, 20152018 are presented below.  (In(Dollars In Thousands)
Maturing in: ��
Under Three Months$13,007
$27,307
Three to Six Months13,053
15,781
Six to Twelve Months12,602
15,929
20178,256
20185,599
20194,627
20202,648
11,609
20212,685
2022
2023272
Later

Total$59,792
$73,583

V. SHORT-TERM BORROWINGS
(Dollars (Dollars in Thousands)

2015 2014 201312/31/2018 12/31/2017 12/31/2016
Overnight Advances from the Federal Home Loan Bank of New York,
Federal Funds Purchased and Securities Sold Under Agreements to Repurchase:
     
Overnight Advances from the FHLBNY, Federal Funds Purchased
and Securities Sold Under Agreements to Repurchase:
     
Balance at December 31$105,173
 $60,421
 $64,777
$288,659
 $169,966
 $158,836
Maximum Month-End Balance105,173
 60,421
 64,777
288,659
 198,382
 158,836
Average Balance During the Year45,595
 29,166
 33,322
192,047
 140,808
 94,103
Average Rate During the Year0.29% 0.25% 0.27%1.55% 0.81% 0.42%
Rate at December 310.27% 0.26% 0.28%2.13% 0.98% 0.59%


D. LIQUIDITY

The objective of effective liquidity management is to ensure that we havethe Company has the ability to raise cash when we need itneeded at a reasonable cost.  We must be capableThis includes the capability of meeting expected and unexpected obligations to ourthe Company's customers at any time.  Given the uncertain nature of customer demands as well as the need to maximize earnings, wethe Company must have available reasonably priced sources of funds, both on- and off-balance sheet, that can be accessed quickly in time of need.
OurThe primary sources of available liquidity are overnight investments in federal funds sold, interest bearing bank balances at the Federal Reserve Bank, and cash flow from investment securities and loans.  Certain investment securities are selected at purchase as available-for-sale based on their marketability and collateral value, as well as their yield and maturity.  OurThe securities available-for-sale portfolio was $402.3$317.5 million at year-end 2015,2018, an increase of $36.2$17.3 million from the year-end 20142017 level. Due to the potential for volatility in market values, we arethe Company is not always able to assume that securities may be sold on short notice at their carrying value, even to provide needed liquidity.
In addition to liquidity from short-term investments, investment securities and loans, we havethe Company has supplemented available operating liquidity with additional off-balance sheet sources such as federal funds lines of credit with correspondent banks and credit lines

# 46



with the Federal Home Loan Bank of New York ("FHLBNY"). OurFHLBNY. The federal funds lines of credit are with twothree correspondent banks totaling $35$57 million but we didwhich were not drawdrawn on these lines during 2015.  2018, other than to test the facilities.
To support ourthe borrowing relationship with the FHLBNY, we havethe Company has pledged collateral, including residential mortgage and home equity loans. At December 31, 2015, we2018, the Company had outstanding advances fromcollateral obligations with the FHLBNY of $137$309 million; on suchas of that date, ourthe unused borrowing capacity at the FHLBNY was approximately $260$242 million. In addition weBrokered deposits have also been identified brokered certificates of deposit as an appropriate off-balance sheetavailable source of funding accessible in a relatively short time period. At December 31, 2018, the balance of outstanding brokered deposits totaled $45 million. Also, ourthe Company's two bank subsidiaries have each established a borrowing facility with the Federal Reserve Bank of New York, pledging certain consumer loans as collateral for potential "discount window" advances, which we maintainare maintained for contingency liquidity purposes. At December 31, 2015,2018, the amount available under this facility was approximately $320$490 million, and there were no advances then outstanding.    
We measureThe Company measures and monitor ourmonitors basic liquidity as a ratio of liquid assets to total short-term liabilities, both with and without the availability of borrowing arrangements. Based on the level of overnight funds investments, available liquidity from ourthe investment securities portfolio, cash flows from ourthe loan portfolio, ourthe stable core deposit base and ourthe significant borrowing capacity, we believethe Company believes that ourthe available liquidity is sufficient to meet all funding needs that may arise in connection with any reasonably likely events or occurrences. At December 31, 2015,2018, our basic liquidity ratio, including our FHLBFHLBNY collateralized borrowing capacity, was 12.1%8.3% of total assets, or $198$128 million in excess of our internally-set minimum target ratio of 4%.
Because of ourits consistently favorable credit quality and strong balance sheet, wethe Company did not experience any significant liquidity constraints in 20152018 and did not experience any such constraints in anyrecent prior year,years, back to and including the financial crisis years. We haveThe Company has not at any time during such period been forced to pay premium rates to obtain retail deposits or other funds from any source.




E. CAPITAL RESOURCES AND DIVIDENDS

Important New Regulatory Capital Standards

New Bank Capital Rules.

The Dodd-Frank, Act enacted in 2010, directed U.S. bank regulators to promulgate newrevised bank organization capital standards, which were required to be at least as strict as the regulatory capital standards for banks then in effect. The new bank regulatory capital standardsCapital Rules under Dodd-Frank were adopted by the Federal bank regulatory agencies in 2013 and became effective for our holding companyArrow and ourits subsidiary banks on January 1, 2015.
These new capital rulesCapital Rules are summarized in an earlier section of this Report, "Regulatory Capital Standards," pages 7-9.beginning on page 6.
The table below sets forth the various capital ratios achieved by our holding companyArrow and ourits subsidiary banks, Glens Falls National and Saratoga National, as of December 31, 2015,2018, as determined under the new bank regulatory capital standards in effect on that date, as well as the minimum levels for such capital ratios that bank holding companies and banks are required to maintain under the new rules.Capital Rules (not including the "capital conservation buffer"). As demonstrated in the table, all of our holding companyArrow's and bankthe banks' capital ratios at year-end were well in excess of the minimum required minimum levels for such ratios, as established by the regulatorsregulators. (See Item 1, Section C, under "Regulatory Capital Standards" and Item 8, Note 19 in the new rules.Notes to Consolidated Financial Statements, for information regarding the "capital conservation buffer.") In addition, on December 31, 2015, our holding company2018, Arrow and each of ourthe banks qualified as "well-capitalized", the highest capital classification category under the newrevised capital classification scheme recently established by the federal bank regulators, as in effect on that date.
Capital Ratios:
Arrow GFNB SNB
Minimum
Required
Ratio
Arrow GFNB SNB
Minimum
Required
Ratio
Tier 1 Leverage Ratio9.3% 8.9% 8.9%4.0%9.6% 9.1% 9.6%4.0%
Common Equity Tier 1 Capital Ratio12.8% 14.0% 11.6%4.5%12.9% 13.4% 13.2%4.5%
Tier 1 Risk-Based Capital Ratio14.1% 14.0% 11.6%6.0%13.9% 13.4% 13.2%6.0%
Total Risk-Based Capital Ratio 15.1% 15.0% 12.6%8.0%14.9% 14.4% 14.2%8.0%

On November 21, 2018, federal banking regulators issued a notice of proposed rulemaking under the Economic Growth Act that would set the threshold for the Community Bank Leverage Ratio (CBLR) at greater than 9 percent, calculated as the ratio of “CBLR tangible equity” divided by “average total consolidated assets.” Based on the parameters of this proposed rulemaking, the CBLR for Arrow and both subsidiary banks is estimated to exceed the 9 percent threshold. However, these proposed rules are not yet final, and the terms of the rules may change before becoming final. Upon effectiveness, the final rules may impact Arrow’s capital options and requirements, although the potential impact of the final rules on Arrow will remain uncertain until those final rules are issued.  Until those rules become final, the enhanced bank capital standards promulgated under Dodd-Frank will remain applicable to Arrow.

Stockholders' Equity at Year-end 2015:2018: Stockholders' equity was $214.0$269.6 million at December 31, 2015,2018, an increase of $13.0$20.0 million,, or 6.5%8.0%, from the prior year-end.  During 2015 stockholders'2018 stockholders' equity was positively impacted by (a) net income of $24.7$36.3 million for the period, (b) $3.5 million of equity received from our various stock-based compensation plans, (c) $1.8 million of $1.6 million, and (c) other comprehensive income of $806 thousand,equity resulting from the dividend reinvestment plan, while stockholders' equity was reduced by (d) cash dividends of $12.7$14.4 million, and (e) purchasesrepurchases of our own common stock of $1.5$2.1 million; and other comprehensive loss of $5.0 million.

Trust Preferred Securities: In each of 2003 and 2004, we issued $10 million of trust preferred securities (TRUPs) in a private placement. Under the Federal Reserve Board's regulatory capital rules then in effect, TRUPs proceeds typically qualified as Tier 1 capital for bank holding companies such as ours, but only in amounts up to 25% of Tier 1 capital, net of goodwill less any associated deferred tax liability. Under the Dodd-Frank, Act, any trust preferred securities that Arrow might issue on or after the grandfathering date set forth in Dodd-Frank (May 19, 2010) would no longer qualify as Tier 1 capital under bank regulatory capital guidelines, whereas TRUPs outstanding prior to the grandfathering cutoff date set forth in Dodd-Frank (May 19, 2010) would continue to qualify as Tier 1 capital until maturity or redemption, subject to limitations. Thus, our outstanding TRUPs continue to qualify as Tier 1 regulatory capital, subject to such limitations.

# 47



Dividends: The source of funds for the payment by Arrow of stockholdercash dividends by our holding companyto stockholders consists primarily of dividends declared and paid to the holding companyit by our bank subsidiaries.  In addition to legal and regulatory limitations on payments of dividends by our holding companyArrow (i.e., the need to maintain adequate regulatory capital), there are legal and regulatory limitations on the payment of dividends by our holding company, there are also legal and regulatory limitations applicable to the payment of dividends by our bank subsidiaries to our holding company.Arrow.  As of December 31, 2015,2018, under the statutory limitationlimitations in national banking law, the maximum amount that could have been paid by the bank subsidiaries to the holding company,Arrow, without special regulatory approval, was approximately $31.0 million.$56.1 million  The ability of our holding companyArrow and our banks to pay dividends in the future is and will continue to be influenced by regulatory policies, capital guidelines and applicable laws.
See Part II, Item 5, "Market for the Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities" for a recent history of our cash dividend payments.

Stock Repurchase Program: In October 2015,January 2019, the Board of Directors approved a $5.0 million stock repurchase program effective January 1, 2016 (the 20162019 program), under which management is authorized, in its discretion, to cause the Company to repurchase up to $5 million of shares of Arrow's common stock over the period from time-to-time during 2016,January 30, 2019 through December 31, 2019, in the open market or in privately negotiated transactions, up to $5 million of Arrow common stock, to the extent management believes the Company's stock is reasonably priced and such


repurchases appear to be an attractive use of available capital and in the best interests of stockholders.our shareholders. This 20162019 program replaced a similar repurchase program which was in effect during 20152018 (the 20152018 program), which also authorized the repurchase of up to $5.0 million of Arrowshares of Arrow's common stock. As of December 31, 2015,2018 approximately $705$595 thousand had been used under the 20152018 program to repurchase Arrow shares. This total does not include approximately $800 thousand$2.1 million of Arrow's Common Stock that the Company repurchased during 20142018 other than through its repurchase program, i.e., repurchases of Arrow shares on the market utilizing funds accumulated under Arrow's Dividend Reinvestment Plan and the surrender or deemed surrender of Arrow stock to the Company in connection with employees' stock-for-stock exercises of compensatory stock options to buy Arrow stock.


F. OFF-BALANCE SHEET ARRANGEMENTS

In the normal course of operations, we may engage in a variety of financial transactions or arrangements, including derivative transactions or arrangements, that in accordance with generally accepted accounting principles are not recorded in the financial statements, or are recorded in amounts that differ from the notional amounts.  These transactions or arrangements involve, to varying degrees, elements of credit, interest rate, and liquidity risk.  Such transactions or arrangements may be used by us or our customers for general corporate purposes, such as managing credit, interest rate, or liquidity risk or to optimize capital, or may be used by us or our customers to manage funding needs.
We have no off-balance sheet arrangements that are reasonably likely to have a material current or future effect on our financial condition, revenues or expenses, results of operations, liquidity or capital expenditures. As of December 31, 2015,2018, we had no derivative securities, including interest rate swaps, credit default swaps, or equity puts or calls, in our investment portfolio.


G. CONTRACTUAL OBLIGATIONS (In(Dollars In Thousands)
Payments Due by PeriodPayments Due by Period
Contractual ObligationTotal 
Less Than
 1 Year
 1-3 Years 3-5 Years 
More Than 5 Years
Total 
Less Than
 1 Year
 1-3 Years 3-5 Years 
More Than 5 Years
Long-Term Debt Obligations:                  
Federal Home Loan Bank Advances 1
$55,000
 $
 $10,000
 $45,000
 $
$45,000
 $20,000
 $25,000
 $
 $
Junior Subordinated Obligations
Issued to Unconsolidated
Subsidiary Trusts 2
20,000
 
 
 
 20,000
20,000
 
 
 
 20,000
Operating Lease Obligations 3
2,695
 704
 971
 552
 468
5,399
 857
 1,123
 643
 2,776
Obligations under Retirement Plans 4
34,713
 3,246
 6,372
 6,860
 18,235
39,250
 3,250
 7,386
 7,557
 21,057
Total$112,408
 $3,950
 $17,343
 $52,412
 $38,703
$109,649
 $24,107
 $33,509
 $8,200
 $43,833

1 See Note 10, Debt, to the Consolidated Financial Statements in Item 8 of this Report for additional information on Federal Home Loan Bank Advances, including call provisions.
2 See Note 10, Debt, to the Consolidated Financial Statements in Item 8 of this Report for additional information on Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts (trust preferred securities).
3 See Note 18, Leases, to the Consolidated Financial Statements in Item 8 of this Report for additional information on our Operating Lease Obligations.
4 See Note 13, Retirement Benefit Plans, to the Consolidated Financial Statements in Item 8 of this Report for additional information on our Retirement Benefit Plans.

# 48




H. FOURTH QUARTER RESULTS

We reported net income of $6.6$8.76 million for the fourth quarter of 2015,2018, an increase of $200$687 thousand, or 3.1%8.5%, from the net income of $8.07 million we reported for the fourth quarter of 2014.2017.  Diluted earnings per common share for the fourth quarter of 20152018 were $.51, an increase of $.02, or 4.1%,$0.60, up from the $.49 amount for$0.56 during the fourth quarter of 2014.2017.  The net change in earnings between the two quarters was primarily affected bydue to the following: (a) a $1.4$1.34 million increase in tax-equivalent net interest income, (b) a $373$47 thousand decreaseincrease in noninterest income, (c) a $24an $511 thousand increasedecrease in the provision for loan losses, (d) a $944$838 thousand increase in noninterest expense, and (e) a $182$376 thousand decreaseincrease in the provision for income taxes.  The principal factors contributing to these quarter-to-quarter changes are included in the discussion of the year-to-year changes in net income set forth elsewhere in this Item 7, specifically, in Section B, "Results of Operations," above, as well as in the Company's Current Report on Form 8-K, as filed with the SEC on January 21, 2016,29, 2019, incorporating by reference the Company's earnings release for the year ended December 31, 2015.2018.

SELECTED FOURTH QUARTER FINANCIAL INFORMATION
(Dollars In Thousands, Except Per Share Amounts)

For the Quarters Ended
 December 31,
For the Quarters Ended
 December 31,
2015 201412/31/2018 12/31/2017
Interest and Dividend Income$18,510
 $17,140
$26,000
 $22,135
Interest Expense1,231
 1,219
4,343
 1,821
Net Interest Income17,279
 15,921
21,657
 20,314
Provision for Loan Losses465
 441
646
 1,157
Net Interest Income after Provision for Loan Losses16,814
 15,480
21,011
 19,157
Noninterest Income6,687
 7,060
6,799
 6,752
Noninterest Expense14,242
 13,299
16,881
 16,043
Income Before Provision for Income Taxes9,259
 9,241
10,929
 9,866
Provision for Income Taxes2,690
 2,872
2,171
 1,795
Net Income$6,569
 $6,369
$8,758
 $8,071
SHARE AND PER SHARE DATA:      
Weighted Average Number of Shares Outstanding:      
Basic12,918
 12,867
14,451
 14,322
Diluted12,979
 12,908
14,514
 14,426
Basic Earnings Per Common Share$0.51
 0.49
$0.61
 0.56
Diluted Earnings Per Common Share0.51
 0.49
0.60
 0.56
Cash Dividends Per Common Share0.250
 0.245
0.260
 0.243
AVERAGE BALANCES:      
Assets$2,442,964
 $2,247,576
$2,954,031
 $2,744,180
Earning Assets2,317,784
 2,123,983
2,831,438
 2,617,680
Loans1,556,234
 1,401,601
2,160,435
 1,930,590
Deposits2,075,825
 1,962,698
2,347,231
 2,284,206
Stockholders Equity
213,219
 202,603
Stockholders’ Equity268,503
 247,253
SELECTED RATIOS (Annualized):      
Return on Average Assets1.07% 1.12%1.18% 1.17%
Return on Average Equity12.22% 12.47%12.94% 12.95%
Net Interest Margin 1
3.15% 3.17%
Net Interest Margin3.03% 3.08%
Net Charge-offs to Average Loans0.05% 0.05%0.08% 0.05%
Provision for Loan Losses to Average Loans0.12% 0.12%0.12% 0.24%

1 Net Interest Margin is the ratio of tax-equivalent net interest income to average earning assets. (See Use of Non-GAAP Financial
Measures on page 4).


# 49




SUMMARY OF QUARTERLY FINANCIAL DATA (Unaudited)
The following quarterly financial information for 20152018 and 20142017 is unaudited, but, in the opinion of management, fairly presents the results of Arrow.  

SELECTED QUARTERLY FINANCIAL DATA
(Dollars In Thousands, Except Per Share Amounts)


 2018
 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
Total Interest and Dividend Income$22,418
 $23,590
 $24,495
 $26,000
Net Interest Income20,402
 20,962
 20,997
 21,657
Provision for Loan Losses746
 629
 586
 646
Net Securities Gains (Losses)18
 223
 114
 (142)
Income Before Provision for Income Taxes10,589
 12,052
 11,735
 10,929
Net Income8,531
 9,730
 9,260
 8,758
Basic Earnings Per Common Share0.59
 0.68
 0.64
 0.61
Diluted Earnings Per Common Share0.59
 0.67
 0.64
 0.60
 2015
 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
Total Interest and Dividend Income$16,990
 $17,407
 $17,831
 $18,510
Net Interest Income15,904
 16,164
 16,578
 17,279
Provision for Loan Losses275
 70
 537
 465
Net Securities Gains90
 16
 
 23
Income Before Provision for Income Taxes8,530
 9,155
 8,328
 9,259
Net Income5,855
 6,305
 5,933
 6,569
Basic Earnings Per Common Share0.45
 0.49
 0.46
 0.51
Diluted Earnings Per Common Share0.45
 0.49
 0.46
 0.51

20142017
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
Total Interest and Dividend Income$16,266
 $16,695
 $16,760
 $17,140
$19,997
 $20,926
 $21,599
 $22,135
Net Interest Income14,672
 15,140
 15,361
 15,921
18,461
 19,227
 19,650
 20,314
Provision for Loan Losses458
 505
 444
 441
358
 422
 800
 1,157
Net Securities Gains
 (27) 137
 
Net Securities Gains (Losses)
 
 10
 (458)
Income Before Provision for Income Taxes7,634
 7,917
 8,742
 9,241
9,323
 10,225
 10,443
 9,864
Net Income5,320
 5,524
 6,147
 6,369
6,631
 7,208
 7,416
 8,071
Basic Earnings Per Common Share0.41
 0.43
 0.48
 0.49
0.48
 0.50
 0.51
 0.56
Diluted Earnings Per Common Share0.41
 0.43
 0.48
 0.49
0.47
 0.50
 0.51
 0.56




Item 7A.  Quantitative and Qualitative Disclosures About Market Risk

In addition to credit risk in ourthe loan portfolio and liquidity risk, discussed earlier, ourthe Company's business activities also generate market risk.  Market risk is the possibility that changes in future market rates (interest rates) or prices (fees for products and services)(market value of financial instruments) will make ourthe Company's position (i.e., our assets and operations) less valuable.  The Company's primary market risk is interest rate volatility. The ongoing monitoring and management of interest rate and market risk is an important component of ourthe asset/liability management process, which is governed by policies that are reviewed and approved annually by the Board of Directors.  The Board of Directors delegates responsibility for carrying out asset/liability oversight and control to management'smanagement's Asset/Liability Committee ("ALCO").  In this capacity ALCO develops guidelines and strategies impacting ourthe asset/liability profile based upon estimated market risk sensitivity, policy limits and overall market interest rate levels and trends.  We have not made use
Changes in market interest rates, whether increases or decreases, can trigger repricing and changes in the pace of derivatives, such as interest rate swaps,payments for both assets and liabilities (prepayment risk). This may individually or in our risk management process.
Interest rate risk is the most significant market risk affecting us.  Interest rate risk is the exposure of ourcombination affect net interest income, to changes innet interest rates. Interest rate risk is directly related to the different maturitiesmargin, and repricing characteristics of interest-bearing assets and liabilities, as well as to the risk of prepayment of loans and early withdrawal of time deposits, and the fact that the speed and magnitude of responses to interest rate changes varies by product.
ultimately net income, either positively or negatively. ALCO utilizes the results of a detailed and dynamic simulation model to quantify the estimated exposure ofthis interest rate risk by projecting net interest income to sustainedin various interest rate changes.  While ALCO routinely monitors simulated net interest income sensitivity over a rolling two-year horizon, it also utilizes additional tools to monitor potential longer-term interest rate risk, including periodic stress testing involving hypothetical sudden and significant interest rate spikes.scenarios.  
OurThe Company's standard simulation model attemptsapplies a parallel shift in interest rates, ramped over a 12-month period, to capture the impact of changing interest rates on thenet interest income received and interest expense paid on all interest-sensitive assets and liabilities reflected on our consolidated balance sheet.  This sensitivity analysis isincome.  The results are compared to ALCO policy limits which specify a maximum tolerance level for net interest income exposure over a one-one and two year horizon,periods, assuming no balance sheet growth and a 200 basis point upward and a 100 basis point downward shift in interest rates,rates. Additional tools to monitor potential longer-term interest rate risk, including periodic stress testing involving hypothetical sudden and a repricing of interest-bearing assets and liabilities at their earliest reasonably predictable repricing date.  We normally apply a parallel and pro rata shiftsignificant interest rate spikes are also evaluated.
The following table summarizes the percentage change in rates over a 12-month period.  However, at year-end 2015net interest income as compared to the targeted federal funds rate was only 25 basis points above the rate where it had been from late 2008 to December 16, 2015, a range of 0 to .25%.  Thus, for purposes of our decreasing rate simulation, we applied a hypothetical 100 basis point downward shiftbase scenario, which assumes no change in market interest rates as generated from the standard simulation model. The results are presented for assets and liabilities at the long endeach of the yield curve with hypothetical short-term rate decreases for particular assets and liabilities equal to the lesserfirst two years of 100 basis points or such lower rate (below 100 basis points) as was actually borne by such asset or liability.

# 50



Applying the simulation model analysis as of December 31, 2015, aperiod for the 200 basis point increase in interest rates demonstrated a 2.1% decrease in net interest income,rate scenario and athe 100 basis point (as adjusted) decrease in interest rates demonstrated a 1.0% decrease in net interest income.rate scenario. These amounts wereresults are well within ourthe ALCO policy limits.  limits as shown.

As of December 31, 2018:
 Change in Interest Rate Policy Limit
 + 200 basis points - 100 basis points  
Calculated change in Net Interest Income - Year 1(3.29)% 0.70% (10.00)%
Calculated change in Net Interest Income - Year 22.81% 0.40% (15.00)%

Historically, there has existed an inverse relationship between changes in prevailing rates and ourthe Company's net interest income, reflecting the factsuggesting that our liabilities and sources of funds generally reprice more quickly than our earning assets. (near-term liability sensitivity). However, when current prevailing interest rates are already extremely low, a further decline in prevailing rates may not produce the otherwise expected increase in net interest income even over a relatively short time horizon, because as noted above, further decreases in rates with respect to liabilities (deposits) may be significantly impeded by the assumed boundary of a zero rate, no matter how quickly they reprice, whereas further decreases in asset rates are not as likely to run up against the assumed boundary of zero, and thus may be experienced in full or nearly full, across the asset portfolio, even if assets reprice more slowly than liabilities. Thus, even in the short run, rate decreases in the current environment may not be beneficial to income.
This explains the abnormal result of our simulation model, above, i.e., that over the indicated time horizon of 12 months. If the impact of rate change on our income is projectedsimulated over a longer time horizon, e.g., two years or longer, it might be expected that a decrease in prevailing rates would have a greater negative impact on our income,frame, this exposure is limited, and actually reverses, as compared to the short-term result, as assetsasset yields continue to reprice downward in full response, while liabilities do not further reprice but remain trapped by the cost of funding reaches assumed zero rate boundary. On the other hand, an increase in prevailing rates would have a much less negative impact over the longer term, and perhaps even a neutralceilings or positive impact, on our net interest income, as ourfloors (long-term asset portfolios eventually reprice upward. However, other factors may play a significant role in any analysis of the impact of rising rates on our income, including a possible softening of loan demand and/or slowing of the economy that might be expected to accompany any general rate rise.sensitivity).
The preceding sensitivity analysis does not represent a forecast on our part and should not be relied upon as being indicative of expected operating results.  
The hypothetical estimatessimulated results underlying the sensitivity analysis are based upon numerous assumptions including: the nature and timing of changes in interest rates including yield curve shape, prepayments on loans and securities, deposit decay rates, pricing decisions on loans and deposits, reinvestment/replacement of asset and liability cash flows, and others.  While assumptions are developed based upon current economic and local market conditions, wethe Company cannot make any assurance as to the predictive nature of these assumptions including how customer preferences or competitor influences might change.
Also, as market conditions vary from those assumed in the sensitivity analysis, actual results will differ due to: prepayment/refinancing levels likely deviating from those assumed, the varying impact of interest rate changes on caps or floors on adjustable rate assets, the potential effect of changing debt service levels on customers with adjustable rate loans, depositor early withdrawals and product preference changes, unanticipated shifts in the yield curve and other internal/external variables.  Furthermore, the sensitivity analysis does not reflect actions that ALCO might take in responding to or anticipating changes in interest rates.



# 51




Item 8. Financial Statements and Supplementary Data

The following audited consolidated financial statementsConsolidated Financial Statements and unaudited supplementary data are submitted herewith:

Reports of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 20152018 and 20142017
Consolidated Statements of Income for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Consolidated Statements of Changes in Stockholders' Equity for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Consolidated Statements of Cash Flows for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Notes to Consolidated Financial Statements





Report of Independent Registered Public Accounting Firm

TheTo the Stockholders and Board of Directors and Stockholders
Arrow Financial Corporation:

Opinion on the ConsolidatedFinancial Statements
We have audited the accompanying consolidated balance sheets of Arrow Financial Corporation and subsidiaries (the Company) as of December 31, 20152018 and 2014, and2017, the related consolidated statements of income, comprehensive income, changes in stockholdersstockholders’ equity, and cash flows for each of the years in the three-yearthree‑year period ended December 31, 2015. These2018, and the related notes (collectively, the consolidated financial statements are the responsibility of the Companys management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States)statements). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Arrow Financial Corporation and subsidiariesthe Company as of December 31, 20152018 and 2014,2017, and the results of theirits operations and theirits cash flows for each of the years in the three three‑year period ended December 31, 2015,2018, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the CompanysCompany’s internal control over financial reporting as of December 31, 2015,2018, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, (COSO), and our report dated March 10, 2016,8, 2019 expressed an unqualified opinion on the effectiveness of the CompanysCompany’s internal control over financial reporting.
Basis for Opinion
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.


/s/ KPMG LLP


We have served as the Company’s auditor since 1990.
Albany, New York
March 10, 20168, 2019



# 52



Report of Independent Registered Public Accounting Firm

The Stockholders and Board of Directors and Stockholders
Arrow Financial Corporation:

Opinion on Internal Control Over Financial Reporting
We have audited Arrow Financial Corporation and subsidiariessubsidiaries’ (the Company) internal control over financial reporting as of December 31, 2015,2018, based on criteria established inInternal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).TheCommission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2018, based on criteria established in Internal Control - Integrated Framework (2013)s issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2018 and 2017, the related consolidated statements of income, comprehensive income, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2018, and the related notes (collectively, the consolidated financial statements), and our report dated March 8, 2019 expressed an unqualified opinion on those consolidated financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying ManagementManagement Report on Internal Controls Over Financial Reportings Report.. Our responsibility is to express an opinion on the CompanysCompany’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company'scompany’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company'scompany’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the companyscompany’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Arrow Financial Corporation and subsidiaries maintained, in all material respects, effective internal control over financial reporting as of December 31, 2015, based on criteria established in Internal ControlIntegrated Framework (2013) issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Arrow Financial Corporation and subsidiaries as of December 31, 2015 and 2014, and the related consolidated statements of income, comprehensive income, changes in stockholders equity, and cash flows for each of the years in the three-year period ended December 31, 2015, and our report dated March 10, 2016 expressed an unqualified opinion on those consolidated financial statements.

deteriorate

/s/ KPMG LLP


Albany, New York
March 10, 20168, 2019


# 53



ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Share and Per Share Amounts)

 December 31, 2015 December 31, 2014
ASSETS   
Cash and Due From Banks$34,816
 $35,081
Interest-Bearing Deposits at Banks16,252
 11,214
Investment Securities:   
Available-for-Sale402,309
 366,139
Held-to-Maturity (Approximate Fair Value of $325,930 at
  December 31, 2015; and $308,566 at December 31, 2014)
320,611
 302,024
Federal Home Loan Bank and Federal Reserve Bank Stock8,839
 4,851
Loans1,573,952
 1,413,268
Allowance for Loan Losses(16,038) (15,570)
Net Loans1,557,914
 1,397,698
Premises and Equipment, Net27,440
 28,488
Goodwill21,873
 22,003
Other Intangible Assets, Net3,107
 3,625
Other Assets53,027
 46,297
Total Assets$2,446,188
 $2,217,420
LIABILITIES   
Noninterest-Bearing Deposits$358,751
 $300,786
NOW Accounts887,317
 871,671
Savings Deposits594,538
 524,648
Time Deposits of $100,000 or More59,792
 61,797
Other Time Deposits130,025
 144,046
Total Deposits2,030,423
 1,902,948
Short-Term Borrowings105,173
 60,421
Federal Home Loan Bank Term Advances55,000
 10,000
Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts20,000
 20,000
Other Liabilities21,621
 23,125
Total Liabilities2,232,217
 2,016,494
STOCKHOLDERS’ EQUITY   
Preferred Stock, $5 Par Value; 1,000,000 Shares Authorized
 
Common Stock, $1 Par Value; 20,000,000 Shares Authorized
   (17,420,776 Shares Issued at December 31, 2015; and
   17,079,376 Shares Issued at December 31, 2014)
17,421
 17,079
Additional Paid-in Capital250,680
 239,721
Retained Earnings32,139
 29,458
Unallocated ESOP Shares (55,275 Shares at December 31, 2015; and
  71,748 Shares at December 31, 2014)
(1,100) (1,450)
Accumulated Other Comprehensive Loss(7,972) (7,166)
Treasury Stock, at Cost (4,426,072 Shares at December 31, 2015; and
  (4,386,001 Shares at December 31, 2014)
(77,197) (76,716)
Total Stockholders’ Equity213,971
 200,926
Total Liabilities and Stockholders’ Equity$2,446,188
 $2,217,420






ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Dollars In Thousands, Except Share and Per Share Amounts)

 December 31, 2018 December 31, 2017
ASSETS   
Cash and Due From Banks$56,529
 $42,562
Interest-Bearing Deposits at Banks27,710
 30,276
Investment Securities:   
Available-for-Sale317,535
 300,200
Held-to-Maturity (Approximate Fair Value of $280,338 at
December 31, 2018, and $335,901 at December 31, 2017)
283,476
 335,907
Equity Securities1,774
 
Other Investments15,506
 9,949
Loans2,196,215
 1,950,770
Allowance for Loan Losses(20,196) (18,586)
Net Loans2,176,019
 1,932,184
Premises and Equipment, Net30,446
 27,619
Goodwill21,873
 21,873
Other Intangible Assets, Net1,852
 2,289
Other Assets55,614
 57,606
Total Assets$2,988,334
 $2,760,465
LIABILITIES   
Noninterest-Bearing Deposits$472,768
 $441,945
Interest-Bearing Checking Accounts790,781
 907,315
Savings Deposits818,048
 694,573
Time Deposits over $250,00073,583
 38,147
Other Time Deposits190,404
 163,136
Total Deposits2,345,584
 2,245,116
Federal Funds Purchased and
Securities Sold Under Agreements to Repurchase
54,659
 64,966
Federal Home Loan Bank Overnight Advances234,000
 105,000
Federal Home Loan Bank Term Advances45,000
 55,000
Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts20,000
 20,000
Other Liabilities19,507
 20,780
Total Liabilities2,718,750
 2,510,862
STOCKHOLDERS’ EQUITY   
Preferred Stock, $5 Par Value; 1,000,000 Shares Authorized
 
Common Stock, $1 Par Value; 20,000,000 Shares Authorized
   (19,035,565 Shares Issued at December 31, 2018, and
18,481,301 Shares Issued at December 31, 2017)
19,035
 18,481
Additional Paid-in Capital314,533
 290,219
Retained Earnings29,257
 28,818
Unallocated ESOP Shares (5,001 Shares at December 31, 2018, and
9,643 Shares at December 31, 2017)
(100) (200)
Accumulated Other Comprehensive Loss(13,810) (8,514)
Treasury Stock, at Cost (4,558,207 Shares at December 31, 2018, and
4,541,524 Shares at December 31, 2017)
(79,331) (79,201)
Total Stockholders’ Equity269,584
 249,603
Total Liabilities and Stockholders’ Equity$2,988,334
 $2,760,465



See Notes to Consolidated Financial Statements.

# 54




ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(In Thousands, Except Per Share Amounts)


ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(Dollars In Thousands, Except Per Share Amounts)


ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(Dollars In Thousands, Except Per Share Amounts)


 Years Ended December 31, Years Ended December 31,
 2015 2014 2013 2018 2017 2016
INTEREST AND DIVIDEND INCOME            
Interest and Fees on Loans $56,856
 $53,194
 $51,319
 $81,647
 $70,202
 $62,823
Interest on Deposits at Banks 94
 80
 89
 711
 348
 152
Interest and Dividends on Investment Securities:            
Fully Taxable 8,043
 7,954
 6,903
 8,582
 7,884
 7,934
Exempt from Federal Taxes 5,745
 5,633
 5,827
 5,563
 6,223
 6,006
Total Interest and Dividend Income 70,738
 66,861
 64,138
 96,503
 84,657
 76,915
INTEREST EXPENSE            
NOW Accounts 1,276
 1,722
 2,461
Interest-Bearing Checking Accounts 1,618
 1,510
 1,280
Savings Deposits 741
 839
 1,024
 3,457
 1,371
 932
Time Deposits of $100,000 or More 356
 770
 1,198
Time Deposits over $250,000 1,183
 282
 187
Other Time Deposits 742
 1,354
 1,962
 1,420
 950
 924
Federal Funds Purchased and
Securities Sold Under Agreements to Repurchase
 20
 22
 18
 62
 44
 33
Federal Home Loan Bank Advances 1,097
 490
 680
 3,779
 2,083
 1,340
Junior Subordinated Obligations Issued to
Unconsolidated Subsidiary Trusts
 581
 570
 579
 966
 766
 660
Total Interest Expense 4,813
 5,767
 7,922
 12,485
 7,006
 5,356
NET INTEREST INCOME 65,925
 61,094
 56,216
 84,018
 77,651
 71,559
Provision for Loan Losses 1,347
 1,848
 200
 2,607
 2,736
 2,033
NET INTEREST INCOME AFTER PROVISION FOR
LOAN LOSSES
 64,578
 59,246
 56,016
 81,411
 74,915
 69,526
NONINTEREST INCOME            
Income From Fiduciary Activities 7,762
 7,468
 6,735
 9,255
 8,417
 7,783
Fees for Other Services to Customers 9,220
 9,261
 9,407
 10,134
 9,591
 9,469
Net (Loss) Gain on Securities Transactions 213
 (448) (22)
Insurance Commissions 8,967
 9,455
 8,895
 7,888
 8,612
 8,668
Net Gain on Securities Transactions 129
 110
 540
Net Gain on Sales of Loans 692
 784
 1,460
 135
 546
 821
Other Operating Income 1,354
 1,238
 1,024
 1,324
 927
 1,113
Total Noninterest Income 28,124
 28,316
 28,061
 28,949
 27,645
 27,832
NONINTEREST EXPENSE            
Salaries and Employee Benefits 33,064
 30,941
 31,182
 38,788
 37,677
 34,637
Occupancy Expenses, Net 9,267
 8,990
 8,285
 9,787
 9,560
 9,402
FDIC Assessments 1,186
 1,117
 1,080
 881
 891
 1,076
Other Operating Expense 13,913
 12,980
 12,656
 15,599
 14,577
 14,494
Total Noninterest Expense 57,430
 54,028
 53,203
 65,055
 62,705
 59,609
INCOME BEFORE PROVISION FOR INCOME TAXES 35,272
 33,534
 30,874
 45,305
 39,855
 37,749
Provision for Income Taxes 10,610
 10,174
 9,079
 9,026
 10,529
 11,215
NET INCOME $24,662
 $23,360
 $21,795
 $36,279
 $29,326
 $26,534
Average Shares Outstanding:            
Basic 12,894
 12,856
 12,793
 14,408
 14,310
 14,206
Diluted 12,942
 12,886
 12,825
 14,488
 14,406
 14,297
Per Common Share:            
Basic Earnings $1.91
 $1.82
 $1.70
 $2.52
 $2.05
 $1.87
Diluted Earnings 1.91
 1.81
 1.70
 2.50
 2.04
 1.86



Share and Per Share Amounts have been restated for the September 2015 2%27, 2018 3% stock dividend.
See Notes to Consolidated Financial Statements.

# 55




ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In Thousands)

 Years Ended December 31,
 2015 2014 2013
Net Income$24,662
 $23,360
 21,795
Other Comprehensive Income (Loss), Net of Tax:     
  Unrealized Net Securities Holding (Losses) Gains Arising During the Year(1,832) 232
 (2,925)
  Reclassification Adjustment for Net Securities Gains Included in Net Income(78) (67) (326)
  Net Retirement Plan Gain (Loss)848
 (2,846) 6,425
  Net Retirement Plan Prior Service (Cost) Credit(224) (347) 
  Amortization of Net Retirement Plan Actuarial Loss514
 288
 914
  Accretion of Net Retirement Plan Prior Service Credit(34) (53) 1
Other Comprehensive (Loss) Income(806) (2,793) 4,089
  Comprehensive Income$23,856
 $20,567
 $25,884
ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Dollars In Thousands)

 Years Ended December 31,
 2018 2017 2016
Net Income$36,279
 $29,326
 $26,534
Other Comprehensive Income (Loss), Net of Tax:     
  Unrealized Net Securities Holding Losses Arising During the Year(2,116) (940) (1,024)
  Reclassification Adjustment for Net Securities Losses Included in Net Income
 337
 13
  Net Retirement Plan (Loss) Gain(2,833) 214
 1,721
  Net Retirement Plan Prior Service (Cost) Credit(338) 
 
  Amortization of Net Retirement Plan Actuarial Loss242
 362
 435
  Amortization of Net Retirement Plan Prior Service (Credit) Cost80
 (8) (7)
Other Comprehensive Income (Loss)(4,965) (35) 1,138
  Comprehensive Income$31,314
 $29,291
 $27,672

See Notes to Consolidated Financial Statements.


# 56





ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERSSTOCKHOLDERS’ EQUITY
(Dollars In Thousands, Except Share and Per Share Amounts)

 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Unallo-cated ESOP
Shares
 
Accumu-lated
Other Com-
prehensive
Income
(Loss)
 
Treasury
Stock
 Total
Balance at December 31, 2012$16,416
 $218,650
 $26,251
 $(2,150) $(8,462) $(74,880) $175,825
Net Income
 
 21,795
 
 
 
 21,795
Other Comprehensive (Loss) Income
 
 
 
 4,089
 
 4,089
2% Stock Dividend (328,323 Shares)328
 8,152
 (8,480) 
 
 
 
Cash Dividends Paid, $.95 per Share 1

 
 (12,109) 
 
 
 (12,109)
Shares Issued for Stock Option Exercises, net
  (58,719 Shares)

 676
 
 
 
 578
 1,254
Shares Issued Under the Directors’ Stock
  Plan  (7,643 Shares)

 123
 
 
 
 75
 198
Shares Issued Under the Employee Stock
  Purchase Plan  (19,679 Shares)

 283
 
 
 
 194
 477
Shares Issued for Dividend Reinvestment
  Plans (49,574 Shares)

 796
 
 
 
 484
 1,280
Stock-Based Compensation Expense
 372
 
 
 
 
 372
Tax Benefit for Exercises of
  Stock Options

 23
 
 
 
 
 23
Purchase of Treasury Stock
  (68,361 Shares)

 
 
 
 
 (1,709) (1,709)
Acquisition of Subsidiaries  (9,503 Shares)
 139
 
 
 
 94
 233
Allocation of ESOP Stock  (16,969 Shares)
 76
 
 350
 
 
 426
Balance at December 31, 2013$16,744
 $229,290
 $27,457
 $(1,800) $(4,373) $(75,164) $192,154
              
Balance at December 31, 2013$16,744
 $229,290
 $27,457
 $(1,800) $(4,373) $(75,164) $192,154
Net Income
 
 23,360
 
 
 
 23,360
Other Comprehensive (Loss) Income
 
 
 
 (2,793) 
 (2,793)
2% Stock Dividend (334,890 Shares)335
 8,617
 (8,952) 
 
 
 
Cash Dividends Paid, $.97 per Share 1

 
 (12,407) 
 
 
 (12,407)
Shares Issued for Stock Option Exercises, net
  (61,364 Shares)

 852
 
 
 
 602
 1,454
Shares Issued Under the Directors’ Stock
  Plan  (7,584 Shares)

 123
 
 
 
 74
 197
Shares Issued Under the Employee Stock
  Purchase Plan  (19,575 Shares)

 296
 
 
 
 192
 488
Stock-Based Compensation Expense
 360
 
 
 
 
 360
Tax Benefit for Exercises of
  Stock Options

 25
 
 
 
 
 25
Purchase of Treasury Stock
  (95,064 Shares)

 
 
 
 
 (2,455) (2,455)
Acquisition of Subsidiaries  (3,595 Shares)
 56
 
 
 
 35
 91
Allocation of ESOP Stock  (17,300 Shares)
 102
 
 350
 
 
 452
Balance at December 31, 2014$17,079
 $239,721
 $29,458
 $(1,450) $(7,166) $(76,716) $200,926

 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Unallocated ESOP
Shares
 
Accumul
ated
Other Com
prehensive
Income
(Loss)
 
Treasury
Stock
 Total
Balance at December 31, 2015$17,421
 $250,680
 $32,139
 $(1,100) $(7,972) $(77,197) $213,971
Net Income
 
 26,534
 
 
 
 26,534
Other Comprehensive Loss
 
 
 
 1,138
 
 1,138
3% Stock Dividend (522,425 Shares)522
 16,415
 (16,937) 
 
 
 
Cash Dividends Paid, $.92 per Share 1

 
 (13,092) 
 
 
 (13,092)
Shares Issued for Stock Option Exercises, net
  (109,651 Shares)

 1,265
 
 
 
 1,139
 2,404
Shares Issued Under the Directors’ Stock
  Plan  (6,005 Shares)

 138
 
 
 
 67
 205
Shares Issued Under the Employee Stock
  Purchase Plan  (17,113 Shares)

 318
 
 
 
 175
 493
Shares Issued for Dividend Reinvestment
  Plans (55,432 Shares)

 1,167
 
 
 
 576
 1,743
Stock-Based Compensation Expense
 287
 
 
 
 
 287
Tax Benefit for Exercises of
  Stock Options

 188
 
 
 
 
 188
Purchase of Treasury Stock
  (72,723 Shares)

 
 
 
 
 (2,141) (2,141)
Allocation of ESOP Stock  (36,927 Shares)
 422
 
 700
 
 
 1,122
Balance at December 31, 2016$17,943
 $270,880
 $28,644
 $(400) $(6,834) $(77,381) $232,852
              
Balance at December 31, 2016$17,943
 $270,880
 $28,644
 $(400) $(6,834) $(77,381) $232,852
Net Income
 
 29,326
 
 
 
 29,326
Other Comprehensive (Loss) Income
 
 
 
 (35) 
 (35)
Reclassification due to the adoption of ASU
  No. 2018-02

 
 1,645
 
 (1,645) 
 
3% Stock Dividend (538,100 Shares)538
 16,660
 (17,198) 
 
 
 
Cash Dividends Paid, $.95 per Share 1

 
 (13,599) 
 
 
 (13,599)
Shares Issued for Stock Option Exercises, net
  (57,756 Shares)

 544
 
 
 
 646
 1,190
Shares Issued Under the Directors’ Stock
  Plan  (6,828 Shares)

 160
 
 
 
 73
 233
Shares Issued Under the Employee Stock
  Purchase Plan  (15,028 Shares)

 331
 
 
 
 165
 496
Shares Issued for Dividend Reinvestment
  Plans (49,605 Shares)

 1,140
 
 
 
 544
 1,684
Stock-Based Compensation Expense
 351
 
 
 
 
 351
Purchase of Treasury Stock
  (96,496 Shares)

 
 
 
 
 (3,248) (3,248)
Allocation of ESOP Stock  (10,407 Shares)
 153
 
 200
 
 
 353
Balance at December 31, 2017$18,481
 $290,219
 $28,818
 $(200) $(8,514) $(79,201) $249,603

# 57




ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY, Continued
(In Thousands, Except Share and Per Share Amounts)

 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Unallo-cated ESOP
Shares
 
Accumu-lated
Other Com-
prehensive
Income
(Loss)
 
Treasury
Stock
 Total
              
Balance at December 31, 2014$17,079
 $239,721
 $29,458
 $(1,450) $(7,166) $(76,716) $200,926
Net Income
 
 24,662
 
 
 
 24,662
Other Comprehensive (Loss) Income
 
 
 
 (806) 
 (806)
2% Stock Dividend (341,400 Shares) 2
342
 8,939
 (9,281) 
 
 
 
Cash Dividends Paid, $.99 per Share 1

 
 (12,700) 
 
 
 (12,700)
Shares Issued for Stock Option Exercises, net
  (43,096 Shares)

 489
 
 
 
 429
 918
Shares Issued Under the Directors’ Stock
  Plan  (8,480 Shares)

 143
 
 
 
 84
 227
Shares Issued Under the Employee Stock
  Purchase Plan  (19,036 Shares)

 306
 
 
 
 188
 494
Shares Issued for Dividend Reinvestment
  Plans ( 32,171 Shares)

 570
 
 
 
 316
 886
Stock-Based Compensation Expense
 308
 
 
 
 
 308
Tax Benefit for Exercises of
  Stock Options

 59
 
 
 
 
 59
Purchase of Treasury Stock
  (55,368 Shares)

 
 
 
 
 (1,498) (1,498)
Allocation of ESOP Stock  (17,645 Shares)
 145
 
 350
 
 
 495
Balance at December 31, 2015$17,421
 $250,680
 $32,139
 $(1,100) $(7,972) $(77,197) $213,971
ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY, Continued
(Dollars In Thousands, Except Share and Per Share Amounts)

 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Unallocated ESOP
Shares
 
Accumul
ated
Other Com
prehensive
Income
(Loss)
 
Treasury
Stock
 Total
              
Balance at December 31, 2017$18,481
 $290,219
 $28,818
 $(200) $(8,514) $(79,201) $249,603
Net Income
 
 36,279
 
 
 
 36,279
Other Comprehensive Loss
 
 
 
 (4,965) 
 (4,965)
Impact of the Adoption of ASU 2014-09
 
 (102) 
 
 
 (102)
Impact of the Adoption of ASU 2016-01
 
 331
 
 (331) 
 
3% Stock Dividend (554,264 Shares) 2
554
 21,126
 (21,680) 
 
 
 
Cash Dividends Paid, $1.00 per Share 1

 
 (14,389) 
 
 
 (14,389)
Shares Issued for Stock Option Exercises, net
  (105,055 Shares)

 1,079
 
 
 
 1,176
 2,255
Shares Issued Under the Directors’ Stock
  Plan  (5,601 Shares)

 142
 
 
 
 63
 205
Shares Issued Under the Employee Stock
  Purchase Plan  (14,832 Shares)

 340
 
 
 
 165
 505
Shares Issued for Dividend Reinvestment
  Plans (49,714 Shares)

 1,197
 
 
 
 564
 1,761
Stock-Based Compensation Expense
 356
 
 
 
 
 356
Purchase of Treasury Stock
  (58,527 Shares)

 
 
 
 
 (2,098) (2,098)
Allocation of ESOP Stock  (4,931 Shares)
 74
 
 100
 
 
 174
Balance at December 31, 2018$19,035
 $314,533
 $29,257
 $(100) $(13,810) $(79,331) $269,584

1 Cash dividends paid per share have been adjusted for the September 2015 2%27, 2018 3% stock dividend.
2 Included in the shares issued for the 2%3% stock dividend in 20152018 were treasury shares of 87,465133,358 and unallocated ESOP shares of 1,172.289.

See Notes to Consolidated Financial Statements.


# 58




ARROW FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in Thousands)
Years Ended December 31,December 31,
Cash Flows from Operating Activities:2015 2014 20132018 2017 2016
Net Income$24,662
 $23,360
 $21,795
$36,279
 $29,326
 $26,534
Adjustments to Reconcile Net Income to Net Cash Provided by Operating Activities:          
Provision for Loan Losses1,347
 1,848
 200
2,607
 2,736
 2,033
Depreciation and Amortization6,293
 7,042
 8,870
4,751
 5,398
 5,940
Allocation of ESOP Stock495
 452
 426
174
 353
 1,122
Gains on the Sale of Securities Available-for-Sale(172) (137) (527)
 (134) (317)
Gains on the Sale of Securities Held-to-Maturity
 
 (18)
Losses on the Sale of Securities Available-for-Sale43
 27
 

 582
 339
Losses on the Sale of Securities Held-to-Maturity
 
 5
Net Gain on Equity Securities(213) 
 
Loans Originated and Held-for-Sale(20,731) (23,156) (46,101)(4,179) (17,468) (23,787)
Proceeds from the Sale of Loans Held-for-Sale21,524
 23,606
 50,298
4,426
 18,171
 24,422
Net Gains on the Sale of Loans(692) (784) (1,460)(135) (546) (821)
Net Losses on the Sale or Write-down of Premises and Equipment,
Other Real Estate Owned and Repossessed Assets
297
 77
 120
159
 210
 232
Net Gain on the Sale of a Subsidiary(204) 
 
Contributions to Pension Plans(3,858) (921) (473)
Deferred Income Tax (Benefit) Expense1,180
 (299) 294
Contributions to Pension & Postretirement Plans(744) (792) (690)
Deferred Income Tax Benefit(92) (1,530) (283)
Shares Issued Under the Directors Stock Plan
227
 197
 198
205
 233
 205
Stock-Based Compensation Expense308
 360
 372
356
 351
 287
Net (Increase) Decrease in Other Assets(1,147) (806) 1,888
Net (Decrease) Increase in Other Liabilities(646) (225) 786
Tax Benefit from Exercise of Stock Options240
 112
 
Net (Increase) in Other Assets(1,182) (157) (1,598)
Net Increase (Decrease) in Other Liabilities(676) 982
 1,077
Net Cash Provided By Operating Activities28,926
 30,641
 36,673
41,976
 37,827
 34,695
Cash Flows from Investing Activities:          
Proceeds from the Sale of Securities Available-for-Sale66,551
 49,928
 16,295

 107,175
 97,930
Proceeds from the Maturities and Calls of Securities Available-for-Sale93,817
 153,127
 132,228
61,807
 53,863
 88,719
Purchases of Securities Available-for-Sale(201,820) (113,953) (136,416)(84,746) (117,262) (134,950)
Proceeds from the Sale of Securities Held-to-Maturity
 
 1,181
Proceeds from the Maturities and Calls of Securities Held-to-Maturity48,409
 56,714
 47,228
58,978
 49,244
 56,461
Purchases of Securities Held-to-Maturity(68,210) (60,906) (109,620)(7,506) (40,851) (82,433)
Net Increase in Loans(164,710) (148,482) (98,903)(247,569) (200,600) (182,065)
Proceeds from the Sales or Write-down of Premises and Equipment, Other
Real Estate Owned and Repossessed Assets
1,901
 1,237
 1,789
Proceeds from the Sales of Premises and Equipment, Other
Real Estate Owned and Repossessed Assets
1,828
 1,408
 1,991
Purchase of Premises and Equipment(1,621) (1,468) (2,233)(5,103) (2,602) (1,441)
Cash Paid for Subsidiaries, Net
 (75) (75)
Proceeds from the Sale of a Subsidiary, Net132
 
 
98
 96
 72
Net (Increase) Decrease in Federal Home Loan Bank Stock(3,988) 1,430
 (489)(5,557) 963
 (2,073)
Purchase of Bank Owned Life Insurance
 (5,245) 
Net Cash Used In Investing Activities(229,539) (67,693) (149,015)(227,770) (148,566) (157,789)
Cash Flows from Financing Activities:          
Net Increase in Deposits127,475
 60,618
 111,175
100,468
 128,569
 86,123
Net (Decrease) Increase in Short-Term Borrowings44,752
 (4,356) 23,099
Federal Home Loan Bank Advances55,000
 
 
Net Increase (Decrease) in Short-Term Federal Home Loan Bank Borrowings129,000
 (18,000) 41,000
Net Increase (Decrease) in Short-Term Borrowings(10,307) 29,130
 12,663
Repayments of Federal Home Loan Bank Advances(10,000) (10,000) (10,000)(10,000) 
 
Purchase of Treasury Stock(1,498) (2,455) (1,709)(2,098) (3,248) (2,141)
Shares Issued for Stock Option Exercises, net918
 1,454
 1,254
2,255
 1,190
 2,404
Shares Issued Under the Employee Stock Purchase Plan494
 488
 477
505
 496
 493
Tax Benefit for Exercises of Stock Options59
 25
 23

 
 188
Shares Issued for Dividend Reinvestment Plans886
 
 1,280
1,761
 1,684
 1,743
Cash Dividends Paid(12,700) (12,407) (12,109)(14,389) (13,599) (13,092)
Net Cash Provided By Financing Activities205,386
 33,367
 113,490
197,195
 126,222
 129,381
Net (Decrease) Increase in Cash and Cash Equivalents4,773
 (3,685) 1,148
Net Increase in Cash and Cash Equivalents11,401
 15,483
 6,287
Cash and Cash Equivalents at Beginning of Year46,295
 49,980
 48,832
72,838
 57,355
 51,068
Cash and Cash Equivalents at End of Year$51,068
 $46,295
 $49,980
$84,239
 $72,838
 $57,355
          
Supplemental Disclosures to Statements of Cash Flow Information:          
Interest on Deposits and Borrowings$4,856
 $5,932
 $8,067
$12,212
 $6,957
 $5,341
Income Taxes9,357
 10,060
 8,336
10,037
 11,454
 11,961
Non-cash Investing and Financing Activity:          
Transfer of Loans to Other Real Estate Owned and Repossessed Assets3,046
 1,308
 971
1,015
 1,779
 1,876
Shares Issued for Acquisition of Subsidiary
 91
 233

See Notes to Consolidated Financial Statements.

# 59




NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1:RISKS AND UNCERTAINTIES

Nature of Operations - Arrow Financial Corporation, a New York corporation, was incorporated on March 21, 1983 and is registered as a bank holding company within the meaning of the Bank Holding Company Act of 1956.  Arrow derives most of its earnings from the ownership of two nationally chartered commercial banksThe banking subsidiaries are Glens Falls National Bank and through the ownership of four insurance agencies.Trust Company (Glens Falls National/GFNB) whose main office is located in Glens Falls, New York, and Saratoga National Bank and Trust Company (Saratoga National/SNB) whose main office is located in Saratoga Springs, New York.  The two banks provide a full range of services to individuals and small to mid-size businesses in northeastern New York State from just north of Albany, the State's capitol, to the Canadian border. Both banks have trustwealth management departments which provide investment management and administrative services. TheAn active subsidiary of Glens Falls National is Upstate Agency LLC, offering insurance agencies specialize inservices including property, and casualty insurance, group health insurance sports accident and health insurance, and individual life insurance.

Managements Useinsurance products. North Country Investment Advisers, Inc., a registered investment adviser that provides investment advice to our proprietary mutual funds, and Arrow Properties, Inc., a real estate investment trust, or REIT, are subsidiaries of Estimates - The preparation of the consolidated financial statementsGlens Falls National. Arrow also owns directly two subsidiary business trusts, organized in conformity with accounting principles generally accepted in the United States of America requires management2003 and 2004 to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of income and expenses during the reporting period.  Our most significant estimatesissue trust preferred securities (TRUPs), which are the allowance for loan losses, the evaluation of other-than-temporary impairment of investment securities, goodwill impairment, pension and other postretirement liabilities, analysis of a need for a valuation allowance for deferred tax assets and other fair value calculations. Actual results could differ from those estimates.
A material estimate that is particularly susceptible to significant change in the near term is the allowance for loan losses.  The allowance for loan losses is managements best estimate of probable loan losses incurred as of the balance sheet date.  While management uses available information to recognize losses on loans, future adjustments to the allowance for loan losses may be necessary based on changes in economic conditions.  still outstanding.

Concentrations of Credit - Virtually all of Arrow's loans are with customersborrowers in upstate New York.  Although the loan portfolios of the subsidiary banks are well diversified, tourism has a substantial impact on the northeastern New York economy.  The commitments to extend credit are fairly consistent with the distribution of loans presented in Note 5, "Loans," generally have the same credit risk and are subject to normal credit policies.  Generally, the loans are secured by assets and are expected to be repaid from cash flow or the sale of selected assets of the borrowers.  Arrow evaluates each customer's creditworthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary by Arrow upon extension of credit, is based upon management's credit evaluation of the counterparty.  The nature of the collateral varies with the type of loan and may include:  residential real estate, cash and securities, inventory, accounts receivable, property, plant and equipment, income producing commercial properties and automobiles.


Note 2:SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Principles of Consolidation - The financial statements of Arrow and its wholly owned subsidiaries are consolidated and all material inter-company transactions have been eliminated.  In the Parent“Parent Company OnlyOnly” financial statements in Note 20, the investment in wholly owned subsidiaries is carried under the equity method of accounting.  When necessary, prior years consolidated financial statementsyears’ Consolidated Financial Statements have been reclassified to conform to the current-year financial statement presentation.
The Company determines whether it has a controlling financial interest in an entity by first evaluating whether the entity is a voting interest entity or a variable interest entity under GAAP. Voting interest entities are entities in which the total equity investment at risk is sufficient to enable the entity to finance itself independently and provides the equity holders with the obligation to absorb losses, the right to receive residual returns and the right to make decisions about the entity’s activities. The Company consolidates voting interest entities in which it has all, or at least a majority of, the voting interest. As defined in applicable accounting standards, variable interest entities (VIE) are entities that lack one or more of the characteristics of a voting interest entity. A controlling financial interest in a VIE is present when the Company has both the power and ability to direct the activities of the VIE that most significantly impact the VIE's economic performance and an obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. The Company’s wholly owned subsidiaries Arrow Capital Statutory Trust II and Arrow Capital Statutory Trust III are VIEs for which the Company is not the primary beneficiary. Accordingly, the accounts of these entities are not included in the Company’s consolidated financial statements.Consolidated Financial Statements.

Segment Reporting -Arrow operations are primarily in the community banking industry, which constitutes ArrowsArrow’s only segment for financial reporting purposes.  Arrow provides other services, such as trust administration, retirement plan administration, advice to our proprietary mutual funds and insurance products, but these services do not rise to the quantitative thresholds for separate disclosure.  Arrow operates primarily in the northeastern region of New York State in Warren, Washington, Saratoga, Essex, Clinton, Rensselaer, Albany, and AlbanySchenectady counties and surrounding areas.

Cash and Cash Equivalents - Cash and cash equivalents include the following items:  cash at branches, due from bank balances, cash items in the process of collection, interest-bearing bank balances and federal funds sold.  

Securities - Management determines the appropriate classification of securities at the time of purchase.  Securities reported as held-to-maturity are those debt securities which Arrow has both the positive intent and ability to hold to maturity and are stated

# 60



at amortized cost.  Securities available-for-sale are reported at fair value, with unrealized gains and losses reported in accumulated other comprehensive income or loss, net of taxes.   Beginning January 1, 2018, upon adoption of ASU 2016-01, equity securities with readily determinable fair values are stated at fair value with realized and unrealized gains and losses reported in income. For periods prior to January 1, 2018, equity securities were classified as available-for-sale and stated at fair value with unrealized gains and losses reported as a separate component of accumulated other comprehensive income, net of tax.
Realized gains and losses are based upon the amortized cost of the specific security sold.  A decline in the fair value of any available-for-sale or held-to-maturity security below cost that is deemed to be other-than-temporary results in an impairment to reduce the carrying amount to fair value.  To determine whether an impairment is other-than-temporary, we consider all available information


relevant to the collectibilitycollectability of the security is considered, including past events, current conditions, and reasonable and supportable forecasts when developing an estimate of cash flows expected to be collected.  Evidence considered in this assessment includes the reasons for impairment, the severity and duration of the impairment, changes in value subsequent to year-end, forecasted performance of the investee, and the general market condition in the geographic area or industry the investee operates in.  When an other-than-temporary impairment has occurred on a debt security, the amount of the other-than-temporary impairment recognized in earnings depends on whether we intendthe Company intends to sell the debt security or if it is more likely than not that the Company will be required to sell the debt security before recovery of its amortized cost basis less any current-period credit loss.  If we intendthe Company intends to sell the debt security or it is more likely than not that wethe Company will be required to sell the debt security before recovery of its amortized cost basis less any current-period credit loss, the other-than-temporary impairment is recognized in earnings equal to the entire difference between the investmentsinvestment’s amortized cost basis and its fair value at the balance sheet date.  If we dothe Company does not intend to sell the debt security and it is not more likely than not that wethe Company will be required to sell the debt security before recovery of its amortized cost basis, the other-than-temporary impairment is separated into the amount representing the credit loss and the amount related to all other factors.  The amount of the total other-than-temporary impairment related to the credit loss is recognized in earnings. The amount of the total other-than-temporary impairment related to other factors is recognized in other comprehensive income, net of applicable income taxes.  

Loans and Allowance for Loan Losses - Interest income on loans is accrued and credited to income based upon the principal amount outstanding.  Loan fees and costs directly associated with loan originations are deferred and amortized/accreted as an adjustment to yield over the lives of the loans originated.
From time-to-time, Arrow has sold (most with servicing retained) residential real estate loans at or shortly after origination.  Any gain or loss on the sale of loans, along with the value of the servicing right, is recognized at the time of sale as the difference between the recorded basis in the loan and net proceeds from the sale.  Loans held for sale are recorded at the lower of cost or fair value on an aggregate basis.
Loans are placed on nonaccrual status either due to the delinquency status of principal and/or interest or a judgment by management that the full repayment of principal and interest is unlikely. Unless already placed on nonaccrual status, loans secured by home equity lines of credit are put on nonaccrual status when 120 days past due; residential real estate loans when 150 days past due; commercial and commercial real estate loans are evaluated on a loan-by-loan basis and are placed on nonaccrual status when 90 days past due if the full collection of principal and interest is uncertain. uncertain; all other loans are to be moved to nonaccrual status upon the earliest occurrence of repossession, bankruptcy, delinquency of 90 days or more unless the loan is secured and in the process of collection with no loss anticipated or when full collection of principal and interest is in doubt.
The balance of any accrued interest deemed uncollectible at the date the loan is placed on nonaccrual status is reversed, generally against interest income.  A loan is returned to accrual status at the later of the date when the past due status of the loan falls below the threshold for nonaccrual status or management deems that it is likely that the borrower will repay all interest and principal.  For payments received while the loan is on nonaccrual status, wethe Company may recognize interest income on a cash basis if the repayment of the remaining principal and accrued interest is deemed likely.  
The allowance for loan losses is maintained by charges to operations based upon ourthe Company's best estimate of the probable amount of loans that we will not be unableable to collectcollected based on current information and events.  Provisions to the allowance for loan losses are offset by actual loan charge-offs (net of any recoveries).  We evaluate theThe loan portfolio is evaluated for potential charge-offs on a monthly basis.  In general, automobile and other consumer loans are charged-off when 120 days delinquent.  Residential real estate loans are charged-off when a loss becomes known or based on a new appraisal at the earlier of 180 days past due or repossession.  Commercial and commercial real estate loans loans are evaluated early in their delinquency status and are charged-off when management concludes that not all principal will be repaid from on-going cash flows or liquidation of collateral. An evaluation of estimated proceeds from the liquidation of the loansloan’s collateral is compared to the loan carrying amount and a charge to the allowance for loan losses is taken for any deficiency.  While management uses available information to recognize losses on loans, future additions to the allowance may be necessary based on changes in economic conditions in Arrow's market area.  In addition, various Federal regulatory agencies, as an integral part of their examination process, review Arrow's allowance for loan losses. Such agencies may require Arrow to recognize additions to the allowance in future periods, based on their judgments about information available to them at the time of their examination, which may not be currently available to management.
We considerAll nonaccrual loans over $250 thousand and all troubled debt restructured loans are considered to be impaired loans and we evaluate these loans are evaluated individually to determine the amount of impairment, if any. The amount of impairment, if any, related to individual impaired loans is measured based on either the present value of expected future cash flows discounted at the loan's effective interest rate, the loan's observable market price or the fair value of the collateral if the loan is collateral dependent. Arrow determines impairment for collateral dependent loans based on the fair value of the collateral less estimated costs to sell. Any excess of the recorded investment in the collateral dependent impaired loan over the estimated collateral value, less costs to sell, is typically charged off. For impaired loans which are not collateral dependent, impairment is measured by comparing the recorded investment in the loan to the present value of the expected cash flows, discounted at the loansloan’s effective interest rate.  If this amount is less than the recorded investment in the loan, an impairment reserve is recognized as part of the allowance for loan losses, or based upon the judgment of management all or a portion of the excess of the recorded investment in the loan over the present value of the estimated future cash flow may be charged off.  
The allowance for loan losses on the remaining loans is primarily determined based upon consideration of the historical loss factor incorporating a rolling twelve quarter look-back period of the respective segment that have occurred within each pool of loans over the loss emergence period (LEP), adjusted as necessary based upon consideration of qualitative considerations impacting the inherent risk of loss in the respective loan portfolios. The LEP is an estimate of the average amount of time from the point at

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which a loss is incurred on a loan to the point at which the loss is recognized in the financial statements. Since the LEP may change under various economic environments, we update the LEP calculation is updated on an annual basis. We also consider and adjustIn addition to historical net loss factors, for


qualitative factors that impact the inherent risk of loss associated with ourthe loan categories within our total loan portfolio.portfolio are evaluated. These include:
Changes in the volume and severity of past due, nonaccrual and adversely classified loans
Changes in the nature and volume of the portfolio and in the terms of loans
Changes in the value of the underlying collateral for collateral dependent loans
Changes in lending policies and procedures, including changes in underwriting standards and collection, charge-off, and recovery practices not considered elsewhere in estimating credit losses
Changes in the quality of the loan review system
Changes in the experience, ability, and depth of lending management and other relevant staff
Changes in international, national, regional, and local economic and business conditions and developments that affect the collectability of the portfolio
The existence and effect of any concentrations of credit, and changes in the level of such concentrations
The effect of other external factors such as competition and legal and regulatory requirements on the level of estimated credit losses in the existing portfolio or pool
In managementsmanagement’s opinion, the balance of the allowance for loan losses, at each balance sheet date, is sufficient to provide for probable loan losses inherent in the corresponding loan portfolio.

Revenue Recognition - Accounting Standard Codification ("ASC") Topic 606, "Revenue from Contracts with Customers," establishes principles for reporting information about the nature, amount, timing and uncertainty of revenue and cash flows arising from the entity's contracts to provide goods or services to customers. The core principle of Topic 606 requires an entity to recognize revenue in a way that depicts the transfer of goods or services promised to a customer in an amount that reflects the consideration the entity expects to receive in exchange for those goods or services as performance obligations are satisfied.
The Company adopted Topic 606 as of January 1, 2018 using the modified retrospective approach. The Company has determined that revenue from specific types of fiduciary activities and insurance commissions are within the scope of this guidance. Under prior GAAP, revenue from fiduciary activities was recognized from settling client estates over the time period the work was performed. With the adoption of Topic 606, revenue is now recognized when the performance obligation is completed, which is when the settlement of the client estate is closed. The impact of this change in revenue recognition was not material to the Company's Consolidated Financial Statements. Under prior GAAP when clients elected to pay premiums on property and casualty insurance policies in installments, revenue was recognized when the premiums were billed. With the adoption of Topic 606, this type of revenue is recognized when the performance obligation is substantially completed, i.e., when the insurance policy is issued. The impact of this change in revenue recognition was not material to the Company's Consolidated Financial Statements. The cumulative effect of the adoption of Topic 606 related to the previously described fiduciary activities and insurance commissions was a decrease in retained earnings by $102 thousand as of January 1, 2018.
The majority of the Company's revenue-generating transactions are not subject to ASC Topic 606, including revenue generated from financial instruments, such as loans and investment securities which are presented in its consolidated income statements as components of net interest income. The following is a description of principal activities from which the Company generates its revenue from noninterest income sources that are within the scope of ASC Topic 606:
Income from Fiduciary Activities: represents revenue derived mainly through the management of client investments which is based on the market value of the covered assets and the fee schedule contained in the applicable account management agreement. Since the revenue is mainly based on the market value of assets, this amount can be volatile as financial markets increase and decrease based on various economic factors. The terms of the account management agreements generally specify that the performance obligations are completed each quarter. Accordingly, the Company mainly recognizes revenue from fiduciary activities on a quarterly basis.
Fees for Other Services to Customers: represents general service fees for monthly deposit account maintenance and account activity plus fees from other deposit-based services. Revenue is recognized when the performance obligation is completed, which is generally on a monthly basis for account maintenance services, or upon the completion of a deposit-related transaction. Payment for these performance obligations is generally received at the time the performance obligations are satisfied.
Insurance Commissions: represents commissions and fees paid by insurance carriers for both property and casualty insurance policies, and for services performed for employment benefits clients. Revenue from the property and casualty insurance business is recognized when the performance obligation is satisfied, which is generally the effective date of the bound coverage since there are no significant performance obligations remaining. Revenue from the employment benefit brokerage business is recognized when the benefit servicing performance obligations are satisfied, generally on a monthly basis.

Other Real Estate Owned and Repossessed Assets - Real estate acquired by foreclosure and assets acquired by repossession are recorded at the fair value of the property less estimated costs to sell at the time of repossession.  Subsequent declines in fair value, after transfer to other real estate owned and repossessed assets are recognized through a valuation allowance. Such declines in fair value along with related operating expenses to administer such properties or assets are charged directly to operating expense.

Premises and Equipment - Premises and equipment are stated at cost, less accumulated depreciation and amortization. Depreciation and amortization included in operating expenses are computed largely on the straight-line method. Depreciation is based on the estimated useful lives of the assets (buildings and improvements 20-40 years; furniture and equipment 7-10 years; data processing equipment 5-7 years) and, in the case of leasehold improvements, amortization is computed over the terms of the respective leases or their estimated useful lives, whichever is shorter.  Gains or losses on disposition are reflected in earnings.



Investments in Real Estate Limited Partnerships - These limited partnerships acquire, develop and operate low and moderate-income housing. As a limited partner in these projects, we receivethe Company receives low income housing tax credits and tax deductions for losses incurred by the underlying properties. We apply theThe proportional amortization method allowed in Accounting Standards Update 2014-01 "Investments - Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Qualified Affordable Housing Projects."Projects" is applied. The proportional amortization method permits an entity to amortize the initial cost of the investment in proportion to the amount of the tax credits and other tax benefits received and to recognize the net investment performance in the income statement as a component of income tax expense.

Income Taxes - The Tax Act was enacted on December 22, 2017 and required the Company to reflect the changes associated with the law’s provisions in its 2017 fourth quarter. The law is complex and has extensive implications for the Company’s federal and state current and deferred taxes and income tax expense. The Company recorded and reported the effects of the law’s impacts in its financial statements for the period ended December 31, 2017. See Note 15, Income Taxes, to the notes to our Consolidated Financial Statements for more information.
Arrow accounts for income taxes under the asset and liability method.  Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases.  Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income tax expense in the period that includes the enactment date.  ArrowsArrow’s policy is that deferred tax assets are reduced by a valuation allowance if, based on the weight of available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.

Goodwill and Other Intangible Assets - Identifiable intangible assets acquired in a business combination are capitalized and amortized.  Any remaining unidentifiable intangible asset is classified as goodwill, for which amortization is not required but which must be evaluated for impairment.  Arrow tests for impairment of goodwill on an annual basis, or when events and circumstances indicate potential impairment.  In evaluating goodwill for impairment, Arrow first assesses certain qualitative factors to determine if it is more likely than not that the fair value of the reporting unit is less than its carrying value. If it is more likely than not that the fair value of a reporting unit exceeds its carrying amount, goodwill of the reporting unit is considered not impaired. If the carrying amount of a reporting unit exceeds its fair value, the second step of the goodwill impairment test is performed to measure the amount of impairment loss, if any.
The carrying amounts of other recognized intangible assets that meet recognition criteria and for which separate accounting records have been maintained (core deposit(depositor intangibles, and mortgage servicing rights)rights and customer intangibles), have been included in the consolidated balance sheet as Other“Other Intangible Assets, Net.  Core deposit  Depositor intangibles are being amortized on a straight-line basis over a period of ten to fifteen years.  
Arrow has sold residential real estate loans, primarily to Freddie Mac, with servicing retained.   Mortgage servicing rights are recognized as an asset when loans are sold with servicing retained, by allocating the cost of an originated mortgage loan between the loan and servicing right based on estimated relative fair values.  The cost allocated to the servicing right is capitalized as a separate asset and amortized in proportion to, and over the period of, estimated net servicing income.  Capitalized mortgage

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servicing rights are evaluated for impairment by comparing the assetsasset’s carrying value to its current estimated fair value.  Fair values are estimated using a discounted cash flow approach, which considers future servicing income and costs, current market interest rates, and anticipated prepayment, and default rates.  Impairment losses are recognized through a valuation allowance for servicing rights having a current fair value that is less than amortized cost on an aggregate basis.  Adjustments to increase or decrease the valuation allowance are charged or credited to income as a component of other operating income.

Pension and Postretirement Benefits - Arrow maintains a non-contributory, defined benefit pension plan covering substantially all employees, a supplemental pension plan covering certain executive officers selected by the Board of Directors, and certain post-retirement medical, dental and life insurance benefits for employees and retirees.  The costs of these plans, based on actuarial computations of current and future benefits for employees, are charged to current operating expenses. The cost of post-retirement benefits other than pensions is recognized on an accrual basis as employees perform services to earn the benefits.  Arrow recognizes the overfunded or underfunded status of our single employer defined benefit pension plan as an asset or liability on its consolidated balance sheet and recognizes changes in the funded status in comprehensive income in the year in which the change occurred. 
Prior service costs or credits are amortized on a straight-line basis over the average remaining service period of active participants.  Gains and losses in excess of 10% of the greater of the benefit obligation or the fair value of assets are amortized over the average remaining service period of active participants.  
The discount rate assumption is determined by preparing an analysis of the respective plan’s expected future cash flows and high-quality fixed-income investments currently available and expected to be available during the period to maturity of the pension benefits. 

Stock-Based Compensation Plans - Arrow has twothree stock option plans, which are described more fully in Note 12.12, Stock Based Compensation.  The Company expenses the grant date fair value of stock options and restricted stock units granted.  TheFor stock options and restricted stock units, the expense is recognized over the vesting period of the grant, typically four years for stock options and three years for restricted stock units, on a straight-line basis. Shares are generally issued from treasury for the exercise of stock options.
Arrow sponsors an Employee Stock Purchase Plan ("ESPP") under which employees may purchase ArrowsArrow’s common stock at a 5% discount below market price at the time of purchase. This stock purchase plan is not considered a compensatory plan.


Arrow sponsorsmaintains an Employee Stock Ownership Plan ("ESOP"employee stock ownership plan (“ESOP”), a qualified defined contribution plan..  Substantially all employees of Arrow and its subsidiaries are eligible to participate upon satisfaction of applicable service requirements.  The ESOP has borrowed funds from one of ArrowsArrow’s subsidiary banks to purchase Arrowoutstanding shares of Arrow’s common stock.  The shares pledged as collateral are reported as a reductionnotes require annual payments of Arrows stockholders equity.  Compensation expenseprincipal and interest through 2019.  As the debt is recognized asrepaid, shares are released from collateral based on the proportion of debt paid to total debt outstanding for allocationthe year and allocated to individual employee accounts equalactive employees.  In addition, the Company makes additional cash contributions to the current average market price.Plan each year.

Securities Sold Under Agreements to Repurchase - In securities repurchase agreements, Arrow receives cash from a counterparty in exchange for the transfer of securities to a third party custodianscustodian’s account that explicitly recognizes ArrowsArrow’s interest in the securities.  These agreements are accounted for by Arrow as secured financing transactions, since it maintains effective control over the transferred securities, and meets other criteria for such accounting.  Accordingly, the cash proceeds are recorded as borrowed funds, and the underlying securities continue to be carried in ArrowsArrow’s securities available-for-sale portfolio.

Earnings Per Share (EPS(“EPS”) - Basic EPS excludes dilution and is computed by dividing income available to common stockholders by the weighted average number of common shares outstanding for the period.  Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that then shared in the earnings of the entity (such as ArrowsArrow’s stock options), computed using the treasury stock method.  Unallocated common shares held by ArrowsArrow’s Employee Stock Ownership Plan are not included in the weighted average number of common shares outstanding for either the basic or diluted EPS calculation.

Financial Instruments - Arrow is a party to certain financial instruments with off-balance sheet risk such as:  commercial linesin the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit construction linesand standby letters of credit. Commitments to extend credit overdraft protection,include home equity lines of credit, commitments for residential and standby letterscommercial construction loans and other personal and commercial lines of credit. These instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the consolidated balance sheets. The contract or notional amounts of those instruments reflect the extent of the involvement Arrow has in particular classes of financial instruments. Arrow's policy is to record such instruments when funded.  Fair value estimates are made at a specific point in time, based on relevant market information and information about the financial instrument.  These estimates do not reflect any premium or discount that could result from offering for sale at one time Arrow's entire holdings of a particular financial instrument.  Because no market exists for a significant portion of Arrow's financial instruments, fair value estimates are based on judgments regarding future expected loss experience, current economic conditions, risk characteristics of various financial instruments, and other factors.  These estimates are subjective in nature and involve uncertainties and matters of significant judgment and therefore cannot be determined with precision.  Changes in assumptions could significantly affect the estimates.
Fair value estimates are based on existing on- and off-balance sheet financial instruments without attempting to estimate the value of anticipated future business and the value of assets and liabilities that are not considered financial instruments.  For example, Arrow has a trustwealth management department that contributes net fee income annually.  The value of trustthe wealth management department customer relationships is not considered a financial instrument of the Company, and therefore this value has not been incorporated into the fair value estimates. Other significant assets and liabilities that are not considered financial assets or liabilities include deferred taxes, premises and equipment, the value of low-cost, long-term core deposits and goodwill.  In addition, the tax ramifications related to the realization of the unrealized gains and losses can have a significant effect on fair value estimates and have not been considered in any of the estimates.
The fair value for loans is disclosed using the "exit price" notion which is a reasonable estimate of what another party might pay in an orderly transaction. Fair values for loans are calculated for portfolios of loans with similar financial characteristics.  Loans are segregated by type such as commercial, commercial real estate, residential mortgage, indirect auto and other consumer loans.  Each loan category is further segmented into fixed and adjustable interest rate terms and by performing and nonperforming categories.  The fair value of performing loans is calculated by determining the estimated future cash flow, which is the contractual cash flow adjusted for estimated prepayments. The discount rate is determined by starting with current market yields, and first adjusting for a liquidity premium. This premium is separately determined for residential real estate loans vs. other loans. Then a credit loss component is determined utilizing the credit loss assumptions used in the allowance for loan and lease loss model. Finally, a discount spread is applied separately for consumer loans vs. commercial loans based on market information and utilization of the Swap Curve.  Fair value for nonperforming loans is generally based on recent external appraisals.  If appraisals are not available, estimated cash flows are discounted using a rate commensurate with the risk associated with the estimated cash flows.  Assumptions regarding credit risk, cash flows and discount rates are judgmentally determined using available market information and specific borrower information.
The carrying amount of the following short-term assets and liabilities is a reasonable estimate of fair value: cash and due from banks, federal funds sold and purchased, securities sold under agreements to repurchase, demand deposits, savings, N.O.W. and money market deposits, other short-term borrowings, accrued interest receivable and accrued interest payable.  The fair value estimates of other on- and off-balance sheet financial instruments, as well as the method of arriving at fair value estimates, are included in the related footnotes and summarized in Note 17.  

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Fair Value Measures - We determine the fair value of financial instruments under the following hierarchy:
Level 1 Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets or liabilities;


Level 2 Quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs that are observable, either directly or indirectly, for substantially the full term of the asset or liability;
Level 3 Prices or valuation techniques that require inputs that are both significant to the fair value measurement and unobservable (i.e., supported by little or no market activity).  
A financial instrumentsinstrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement.  

ManagementsManagement’s Use of Estimates -The preparation of the consolidated financial statementsConsolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statementsConsolidated Financial Statements and the reported amounts of income and expenses during the reporting period.  Our most significant estimates are the allowance for loan losses, the evaluation of other-than-temporary impairment of investment securities, goodwill impairment, pension and other postretirement liabilities and an analysis of a need for a valuation allowance for deferred tax assets. Actual results could differ from those estimates.
A material estimate that is particularly susceptible to significant change in the near term is the allowance for loan losses.  In connection with the determination of the allowance for loan losses, management obtains appraisals for properties.  The allowance for loan losses is managementsmanagement’s best estimate of probable loan losses incurred as of the balance sheet date.  While management uses available information to recognize losses on loans, future adjustments to the allowance for loan losses may be necessary based on changes in economic conditions.  

RecentRecently Adopted and Recently Issued Accounting PronouncementsStandards

During 2015, the FASB issued 17The following accounting standards updates and, through the date of this report, four additional standardhave been adopted in 2016. The standards listed below did not have had an immediate impact on Arrow, but could in the future.2018:

ASU 2015-01 "Income Statement - Extraordinary and Unusual Items" eliminated the concept2014-09 "Revenue from Contracts With Customers" (Topic 606) was adopted as of extraordinary items.January 1, 2018. For Arrow, the standard is effectiveadditional information, see "Revenue Recognition" above for the first quarter of 2016.further information.
ASU 2015-02 "Consolidation" changed the analysis that a reporting entity must perform to determine whether it should consolidate certain types of legal entities. For Arrow, the standard is effective for the first quarter of 2016.
ASU 2015-03 and ASU 2015-15 "Interest - Imputation of Interest" required debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability. There were no changes to the recognition and measurement of debt issuance costs. For Arrow, the standard is effective for the first quarter of 2016.
ASU 2015-04 "Compensation-Retirement Benefits" provides several practical expedients for the measurement or, in certain circumstances, the remeasurement of defined benefit plan assets and obligations. Most of the practical expedients will not apply to Arrow, however, if used, an entity must disclose the accounting policy election and the date used to measure defined benefit plan assets and obligations. For Arrow, the standard is effective for the first quarter of 2016.
ASU 2015-05 "Intangibles - Goodwill and Other - Internal use Software" provides guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement includes a software license, then the customer should account for the software license element of the arrangement consistent with the acquisition of other software licenses. For Arrow, the standard is effective for the first quarter of 2016.
ASU 2015-06 "Earnings Per Share" contains guidance that addresses master limited partnerships. For Arrow, the standard is effective for the first quarter of 2016.
ASU 2015-07 "Fair Value Measurement" permits a reporting entity to measure the fair value of certain investments using the net asset value per share of the investment. For Arrow, the standard is effective for the first quarter of 2016.
ASU 2015-08 "Business Combinations" amended various SEC paragraphs pursuant to SEC Staff Accounting Bulletin No. 115.
ASU 2016-01 "Recognition and Measurement of Financial Assets and Financial Liabilities" will(Subtopic 825-10) significantly changechanged the income statement impact of equity investments. For Arrow, the standard isbecame effective for the first quarter of 2018, and will requirerequires that equity investments be measured at fair value, with changes in fair value measuredrecognized in net income. Currently,The cumulative effect of the January 1, 2018 adoption was an increase to retained earnings of $331 thousand with a corresponding decrease to Accumulated Other Comprehensive Loss. See "Securities" above for further information. ASU 2016-01 also emphasized the existing requirement to use exit prices to measure fair value for disclosure purposes and clarifies that entities not make use of a practicability exception in determining the fair value of loans. Accordingly, the Company refined the calculation used to determine the disclosed fair value of its loans as part of adopting this standard. See Note 17 to the Consolidated Financial Statements titled Fair Values for further information.
ASU 2016-15 "Statement of Cash Flows - Classification of Certain Cash Receipts and Cash Payments" (Topic 230) will reduce existing diversity in practice with respect to eight specific cash flow issues. Arrow adopted this ASU in the first quarter of 2018.
ASU 2017-01 "Business Combinations" (Topic 805) defines when a set of assets and activities constitutes a business for the purposes of determining whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The amendments in this update allow for a business to consist of inputs, processes, and the ability to create output. For Arrow, the standard became effective in the first quarter of 2018. This update had no effect on its accounting for acquisitions and dispositions of businesses.
ASU 2017-04 "Intangibles-Goodwill and Other" (Topic 350) simplifies the accounting for goodwill impairments by eliminating the requirement to compare the implied fair value of goodwill with its carrying amount as part of step two of the goodwill impairment test referenced in Accounting Standards Codification (“ASC”) 350, Intangibles - Goodwill and Other (“ASC 350”). As a result, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An impairment charge should be recognized for the amount by which the carrying amount exceeds the reporting unit’s fair value. However, the impairment loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. ASU 2017-04 is effective for annual reporting periods beginning after December 15, 2019, including any interim impairment tests within those annual periods, with early application permitted for interim or annual goodwill impairment tests performed on testing dates after January 1, 2017. In January 2018, we hold a small portfolioelected to early adopt ASU 2017-04, and the adoption had no impact on our consolidated financial statements. We will perform future goodwill impairment tests according to ASU 2017-04.
ASU 2017-07 "Compensation-Retirement Benefits" (Topic 715) improves the presentation of equity investmentsnet periodic pension cost and we do not expectnet periodic post-retirement benefit cost by requiring that an employer disaggregate the service cost component from the other components of net benefit cost. For Arrow, the standard became effective in the first quarter of 2018. In accordance with the practical expedient adoption method, for all periods presented Arrow used the amounts disclosed in the retirement plans footnote for the prior period retrospective reclassification of the non-service cost components from salaries and benefits to other operating expenses. The adoption of this change in accounting for equity investments willpension costs did not have a material impact on ourits financial position or the results of operations in periods subsequent to its adoption.operations.
ASU 2016-2 "Leases" will2017-09 "Compensation-Stock Compensation" (Topic 718) provides guidance about which changes to the terms and conditions of a share-based payment award require an entity to apply modification accounting in Topic 718. The guidance highlights the recognition of operating leases.requirements for applying modification accounting and the exception criteria relating to changes in share-based payment terms. For Arrow, the standard becomesbecame effective in the first quarter of 2019. We do not expect that the2018. The adoption of this change in accounting for operating leases willshare-based


payment awards did not have a material impact on ourits financial position or the results of operations in periods subsequent to its adoption.

The following accounting standards have been issued and become effective for the Company at a future date:
In February 2016, the FASB issued ASU 2016-02, "Leases" (Topic 842) which requires lessees to recognize right-of-use assets and lease liabilities on the balance sheet for all leases with terms longer than 12 months. For a lease with a term of 12 months or less, a lessee is permitted to make an accounting policy election by class of underlying asset not to recognize a right-of-use asset and lease liability. Additionally, when measuring assets and liabilities arising from a lease, optional payments should be included only if the lessee is reasonably certain to exercise an option to extend the lease, exercise a purchase option or not exercise an option to terminate the lease. In January 2018, the FASB issued ASU 2018-01, Leases (Topic 842): "Land Easement Practical Expedient for Transition to Topic 842". In July 2018, the FASB issued ASU 2018-10 "Codification Improvements to Topic 842, Leases" which provided clarification on certain components of the original guidance, including that the rate implicit in the lease cannot be less than zero. Also in July 2018, the FASB issued ASU 2018-11 "Targeted Improvements" to Leases (Topic 842) which amends the original guidance to allow for the adoption of this standard to be applied retrospectively at the beginning of the period of adoption, which was January 1, 2019 for Arrow without revising prior comparative periods. Practical expedients were elected that did not require Arrow to reassess whether an existing contract contains a lease, to reassess existing leases between operating leases and finance leases and to not reassess initial direct costs for any existing leases. These practical expedients were applied together. Arrow also elected a practical expedient, which must be applied consistently to all of its leases, to use hindsight in determining the lease term when considering lessee options to extend or terminate the lease and in assessing impairment in the right-of-use asset. Arrow also made two accounting policy elections related to the adoption of this standard. The first is a determination not to separate lease and non-lease components and account for the resulting combined component as a single lease component. The second election is to account for short-term leases, those leases with a "lease term" of twelve months or less, like an operating lease under current U.S. GAAP. As a result of the adoption of this standard as of January 1, 2019, the Company's assets and liabilities increased approximately $8 million with no expected material impact to the Consolidated Statements of Income.
In June 2016, the FASB issued ASU 2016-13 "Financial Instruments - Credit Losses" (Topic 326) which will change the way financial entities measure expected credit losses for financial assets, primarily loans. Under this ASU, the "incurred loss" model will be replaced with an "expected loss" model which will recognize losses over the life of the instrument and requires consideration of a broader range of reasonable and supportable information. Currently, credit losses on available-for-sale securities reduce the carrying value of the instrument and cannot be reversed. Under this ASU, the amount of the credit loss is carried as a valuation allowance and can be reversed. The standard also requires expanded credit quality disclosures. For Arrow, the standard is effective for the first quarter of 2020 and early adoption is allowed in 2019. The Company plans on adopting the standard in the first quarter of 2020, in order to maximize the accumulation of data needed to calculate the new current expected credit loss ("CECL") methodologies. The ASU describes several acceptable methodologies for calculating expected losses on a loan or a pool of loans and requires additional disclosures. The initial adjustment will not be reported in earnings, but as the cumulative effect of a change in accounting principle. The FASB’s Transition Research Group for credit losses still has several outstanding unresolved questions, some of which may have a significant impact on CECL calculations. The Company continues its implementation efforts with the development and testing of various methods within its core model, developing forecast scenarios, monitoring of guidance interpretations and consideration of relevant internal controls and processes. This will likely have the effect of increasing the allowance for loan and lease losses and reducing shareholders' equity, the extent of which will depend upon the nature and characteristics of the Company's loan portfolio and economic conditions and forecasts at the adoption date. The Company expects to remain a well-capitalized financial institution under current regulatory calculations.     
In March 2017, the FASB issued ASU 2017-08 "Receivables-Nonrefundable Fees and Other Costs" which amends the amortization period for certain purchased callable debt securities held at a premium. This shortens the amortization period for the premium to the earliest call date. Under GAAP, entities generally amortize the premium as an adjustment of yield over the contractual life of the instrument. For Arrow, the standard becomes effective in the first quarter of 2019. The Company does not expect that the adoption of this change in accounting for certain callable debt securities will have a material impact on its financial position or the results of operations in periods subsequent to its adoption.
In August 2018, the FASB issued ASU 2018-13 "Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement" which as part of its disclosure framework, the FASB has eliminated, amended and added disclosure requirements for fair value measurements. The following disclosure requirements were eliminated: Amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy; the policy of the timing of transfers between levels of the fair value hierarchy; the valuation processes for Level 3 fair value measurements. For public companies such as Arrow, the following new disclosures will be required: Changes in unrealized gains and losses for the period included in other comprehensive income (OCI); the range and weighted average of significant unobservable inputs used; alternatively, a company may choose to disclose other quantitative information if it determines that it is a more reasonable and rational method that reflects the distribution of unobservable inputs used. For Arrow, the standard becomes effective in the first quarter of 2020. The Company does not expect that the adoption of this change in fair value disclosure will have a material impact on its financial position or the results of operations in periods subsequent to its adoption.
In August 2018, the FASB issued ASU 2018-14 "Disclosure Framework-Changes to the Disclosure Requirements for Defined Benefit Plans" which applies to all companies that provide defined benefit pension or other postretirement benefit plans for their employees. Certain disclosure requirements have been eliminated such as reporting the amounts in accumulated other comprehensive income expected to be recognized as components of net periodic benefit cost over the next year, and reporting the effects of a one-percentage-point change in the assumed healthcare cost trend rate on the aggregate of the service cost and


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interest cost components of net periodic benefit cost and on the benefit obligation for postretirement healthcare benefits. New required disclosures for reporting the weighted-average interest rate used to credit cash balance and similar plans that have a promised interest credit, the reasons for significant gains and losses affecting benefit obligations and other requirements for reporting aggregate information related to pension plans. For Arrow, the standard becomes effective at December 31, 2020. The Company does not expect that the adoption of this change affecting defined benefit plan disclosures will have a material impact on its financial position or the results of operations.
In August 2018, the FASB issued ASU 2018-15 "Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract" which will require companies to defer potentially significant, specified implementation costs incurred in a cloud computing arrangement that are often expensed under current US GAAP. For Arrow, the standard becomes effective at January 1, 2020. The Company is in the process of assessing the impact of this new accounting standard on its financial position and the results of operations in periods subsequent to its adoption.


Note 3:
CASH AND CASH EQUIVALENTS (Dollars In Thousands)(at December 31, 2018 and 2017)

The following table is the schedule of cash and cash equivalents at December 31, 2015 and 2014:
2015 20142018 2017
Cash and Due From Banks$34,816
 $35,081
$56,529
 $42,562
Interest-Bearing Deposits at Banks16,252
 11,214
27,710
 30,276
Total Cash and Cash Equivalents$51,068
 $46,295
$84,239
 $72,838
Supplemental Information:      
Total required reserves, including vault cash and Federal Reserve Bank deposits$23,446
 $19,989
$40,677
 $30,771

The Company is required to maintain reserve balances with the Federal Reserve Bank of New York. The required reserve is calculated on a fourteen day average and the amounts presented in the table above represent the average for the period that includes December 31.


Note 4.INVESTMENT SECURITIES (Dollars In Thousands)

The following table is the schedule of Available-For-Sale Securities at December 31, 20152018 and 2014:2017:
Available-For-Sale Securities
  
U.S. Agency
Obligations
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities -
Residential
 
Corporate
and Other
Debt
Securities
 
Mutual Funds
and Equity
Securities
 
Total
Available-
For-Sale
Securities
December 31, 2015            
Available-For-Sale Securities,
  at Amortized Cost
 $155,932
 $52,306
 $177,376
 $14,544
 $1,120
 $401,278
Available-For-Sale Securities,
  at Fair Value
 155,782
 52,408
 178,588
 14,299
 1,232
 402,309
Gross Unrealized Gains 264
 105
 2,236
 
 112
 2,717
Gross Unrealized Losses 414
 3
 1,024
 245
 
 1,686
Available-For-Sale Securities,
  Pledged as Collateral,
  at Fair Value
           310,857
             
Maturities of Debt Securities,
at Amortized Cost:
            
Within One Year 
 23,954
 13,460
 5,613
 
 43,027
From 1 - 5 Years 155,932
 26,753
 153,333
 7,931
 
 343,949
From 5 - 10 Years 
 999
 10,583
 
 
 11,582
Over 10 Years 
 600
 
 1,000
 
 1,600
             
Maturities of Debt Securities,
at Fair Value:
            
Within One Year 
 23,972
 13,658
 5,609
 
 43,239
From 1 - 5 Years 155,782
 26,837
 153,920
 7,890
 
 344,429
From 5 - 10 Years 
 999
 11,010
 
 
 12,009
Over 10 Years 
 600
 
 800
 
 1,400
             
Securities in a Continuous
Loss Position, at Fair Value:
            
Less than 12 Months $76,802
 $4,289
 $99,569
 $3,616
 $
 $184,276
12 Months or Longer 
 1,443
 903
 10,671
 
 13,017
Total $76,802
 $5,732
 $100,472
 $14,287
 $
 $197,293
Number of Securities in a
  Continuous Loss Position
 21
 19
 30
 19
 
 89
             
Unrealized Losses on
Securities in a Continuous
Loss Position:
            
Less than 12 Months $413
 $2
 $1,023
 $2
 $
 $1,440
12 Months or Longer 1
 1
 1
 243
 
 246
Total $414
 $3
 $1,024
 $245
 $
 $1,686

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Available-For-Sale Securities
 
U.S. Agency
Obligations
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities -
Residential
 
Corporate
and Other
Debt
Securities
 
Mutual Funds
and Equity
Securities
 
Total
Available-
For-Sale
Securities
 
U.S. Government & Agency
Obligations
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities
 
Corporate
and Other
Debt
Securities
 
Total
Available-
For-Sale
Securities
            
December 31, 2014            
December 31, 2018          
Available-For-Sale Securities,
at Amortized Cost
 $137,540
 $81,582
 $124,732
 $16,988
 $1,120
 $361,962
 $47,071
 $1,193
 $273,227
 $1,000
 $322,491
Available-For-Sale Securities,
at Fair Value
 137,603
 81,730
 128,827
 16,725
 1,254
 366,139
 46,765
 1,195
 268,775
 800
 317,535
Gross Unrealized Gains 208
 187
 4,100
 7
 134
 4,636
 
 2
 288
 
 290
Gross Unrealized Losses 145
 39
 5
 270
 
 459
 306
 
 4,740
 200
 5,246
Available-For-Sale Securities,
Pledged as Collateral,
at Fair Value
           267,384
         236,163
          
Maturities of Debt Securities,
at Amortized Cost:
          
Within One Year 42,068
 201
 738
 
 43,007
From 1 - 5 Years 5,003
 512
 145,554
 
 151,069
From 5 - 10 Years 
 
 106,777
 
 106,777
Over 10 Years 
 480
 20,158
 1,000
 21,638
          
Maturities of Debt Securities,
at Fair Value:
          
Within One Year 41,864
 204
 743
 
 42,811
From 1 - 5 Years 4,901
 511
 142,091
 
 147,503
From 5 - 10 Years 
 
 105,902
 
 105,902
Over 10 Years 
 480
 20,039
 800
 21,319
                      
Securities in a Continuous
Loss Position, at Fair Value:
                      
Less than 12 Months $39,631
 $3,309
 $82
 $
 $
 $43,022
 $
 $
 $107,550
 $
 $107,550
12 Months or Longer 28,020
 14,035
 1,546
 10,738
 
 54,339
 46,765
 
 124,627
 800
 172,192
Total $67,651
 $17,344
 $1,628
 $10,738
 $
 $97,361
 $46,765
 $
 $232,177
 $800
 $279,742
Number of Securities in a
Continuous Loss Position
 22
 65
 3
 15
 
 105
 10
 
 86
 1
 97
                      
Unrealized Losses on
Securities in a Continuous
Loss Position:
                      
Less than 12 Months $48
 $
 $
 $
 $
 $48
 $
 $
 $841
 $
 $841
12 Months or Longer 97
 39
 5
 270
 
 411
 306
 
 3,899
 200
 4,405
Total $145
 $39
 $5
 $270
 $
 $459
 $306
 $
 $4,740
 $200
 $5,246
                      
Disaggregated Details:          
US Treasury Obligations,
at Amortized Cost
 $
        
US Treasury Obligations,
at Fair Value
 
        
US Agency Obligations,
at Amortized Cost
 47,071
        
US Agency Obligations,
at Fair Value
 46,765
        
US Government Agency
Securities, at Amortized Cost
     $72,095
    
US Government Agency
Securities, at Fair Value
     71,800
    
Government Sponsored Entity
Securities, at Amortized Cost
     201,132
    
Government Sponsored Entity
Securities, at Fair Value
     196,975
    






Available-For-Sale Securities
  
U.S. Government & Agency
Obligations
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities
 
Corporate
and Other
Debt
Securities
 
Mutual Funds
and Equity
Securities
 
Total
Available-
For-Sale
Securities
December 31, 2017            
Available-For-Sale Securities,
  at Amortized Cost
 $60,328
 $10,351
 $229,077
 $1,000
 $1,120
 $301,876
Available-For-Sale Securities,
  at Fair Value
 59,894
 10,349
 227,596
 800
 1,561
 300,200
Gross Unrealized Gains 
 9
 485
 
 441
 935
Gross Unrealized Losses 434
 11
 1,966
 200
 
 2,611
Available-For-Sale Securities,
  Pledged as Collateral,
  at Fair Value
           183,052
             
Securities in a Continuous
Loss Position, at Fair Value:
            
Less than 12 Months $20,348
 $8,498
 $70,930
 $
 $
 $99,776
12 Months or Longer 39,546
 
 80,759
 800
 
 121,105
Total $59,894
 $8,498
 $151,689
 $800
 $
 $220,881
Number of Securities in a
  Continuous Loss Position
 14
 36
 55
 1
 
 106
             
Unrealized Losses on
Securities in a Continuous
Loss Position:
            
Less than 12 Months $172
 $11
 $363
 $
 $
 $546
12 Months or Longer 262
 
 1,603
 200
 
 2,065
Total $434
 $11
 $1,966
 $200
 $
 $2,611
             
Disaggregated Details:            
US Treasury Obligations,
at Amortized Cost
 $
          
US Treasury Obligations,
at Fair Value
 
          
US Agency Obligations,
at Amortized Cost
 60,328
          
US Agency Obligations,
at Fair Value
 59,894
          
US Government Agency
Securities, at Amortized Cost
     $40,832
      
US Government Agency
Securities, at Fair Value
     40,832
      
Government Sponsored Entity
Securities, at Amortized Cost
     188,245
      
Government Sponsored Entity
Securities, at Fair Value
     186,764
      














The following table is the schedule of Held-To-Maturity Securities at December 31, 20152018 and 2014:2017:
Held-To-Maturity Securities
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities -
Residential
 
Corporate
and Other
Debt
Securities
 
Total
Held-To
Maturity
Securities
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities
 
Total
Held-To
Maturity
Securities
December 31, 2015        
December 31, 2018      
Held-To-Maturity Securities,
at Amortized Cost
 $226,053
 $93,558
 $1,000
 $320,611
 $235,782
 $47,694
 $283,476
Held-To-Maturity Securities,
at Fair Value
 230,621
 94,309
 1,000
 325,930
 233,359
 46,979
 280,338
Gross Unrealized Gains 4,619
 868
 
 5,487
 486
 
 486
Gross Unrealized Losses 51
 117
 
 168
 2,909
 715
 3,624
Held-To-Maturity Securities,
Pledged as Collateral,
at Fair Value
       299,767
     266,341
              
Maturities of Debt Securities,
at Amortized Cost:
              
Within One Year 36,615
 
 
 36,615
 27,426
 
 27,426
From 1 - 5 Years 91,014
 61,550
 
 152,564
 93,495
 47,694
 141,189
From 5 - 10 Years 94,418
 32,008
 
 126,426
 112,499
 
 112,499
Over 10 Years 4,006
 
 1,000
 5,006
 2,362
 
 2,362
              
Maturities of Debt Securities,
at Fair Value:
      
Within One Year 27,464
 
 27,464
From 1 - 5 Years 93,130
 46,979
 140,109
From 5 - 10 Years 110,396
 
 110,396
Over 10 Years 2,369
 
 2,369
      
Securities in a Continuous
Loss Position, at Fair Value:
      
Less than 12 Months $32,093
 $33,309
 $65,402
12 Months or Longer 110,947
 13,670
 124,617
Total $143,040
 $46,979
 $190,019
Number of Securities in a
Continuous Loss Position
 411
 47
 458
      
Unrealized Losses on Securities
in a Continuous Loss Position:
      
Less than 12 Months $162
 $456
 $618
12 Months or Longer 2,747
 259
 3,006
Total $2,909
 $715
 $3,624
      
Disaggregated Details:      
US Government Agency
Securities, at Amortized Cost
   $2,180
  
US Government Agency
Securities, at Fair Value
   2,143
  
Government Sponsored Entity
Securities, at Amortized Cost
   45,514
  
Government Sponsored Entity
Securities, at Fair Value
   44,836
  

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Held-To-Maturity Securities
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities -
Residential
 
Corporate
and Other
Debt
Securities
 
Total
Held-To
Maturity
Securities
 
State and
Municipal
Obligations
 
Mortgage-
Backed
Securities
 
Total
Held-To
Maturity
Securities
Maturities of Debt Securities,
at Fair Value:
        
Within One Year 36,695
 
 
 36,695
From 1 - 5 Years 93,335
 62,040
 
 155,375
From 5 - 10 Years 96,498
 32,269
 
 128,767
Over 10 Years 4,093
 
 1,000
 5,093
        
Securities in a Continuous
Loss Position, at Fair Value:
        
Less than 12 Months $2,302
 $6,000
 $
 $8,302
12 Months or Longer 11,764
 4,154
 
 15,918
Total $14,066
 $10,154
 $
 $24,220
Number of Securities in a
Continuous Loss Position
 54
 8
 
 62
        
Unrealized Losses on
Securities in a Continuous
Loss Position:
        
Less than 12 Months $11
 $93
 $
 $104
12 Months or Longer 40
 24
 
 64
Total $51
 $117
 $
 $168
        
December 31, 2014        
December 31, 2017      
Held-To-Maturity Securities,
at Amortized Cost
 $188,472
 $112,552
 $1,000
 $302,024
 $275,530
 $60,377
 $335,907
Held-To-Maturity Securities,
at Fair Value
 193,252
 114,314
 1,000
 308,566
 275,353
 60,548
 335,901
Gross Unrealized Gains 4,935
 1,770
 
 6,705
 1,691
 269
 1,960
Gross Unrealized Losses 155
 8
 
 163
 1,868
 98
 1,966
Held-To-Maturity Securities,
Pledged as Collateral,
at Fair Value
       282,640
     318,622
              
Securities in a Continuous
Loss Position, at Fair Value:
              
Less than 12 Months $2,143
 $4,581
 $
 $6,724
 $55,648
 $13,764
 $69,412
12 Months or Longer 16,033
 
 
 16,033
 65,152
 3,257
 68,409
Total $18,176
 $4,581
 $
 $22,757
 $120,800
 $17,021
 $137,821
Number of Securities in a
Continuous Loss Position
 74
 1
 
 75
 352
 14
 366
              
Unrealized Losses on
Securities in a Continuous
Loss Position:
              
Less than 12 Months $17
 $8
 $
 $25
 $442
 $56
 $498
12 Months or Longer 138
 
 
 138
 1,425
 43
 1,468
Total $155
 $8
 $
 $163
 $1,867
 $99
 $1,966
              
Disaggregated Details:      
US Government Agency
Securities, at Amortized Cost
   $2,680
  
US Government Agency
Securities, at Fair Value
   2,661
  
Government Sponsored Entity
Securities, at Amortized Cost
   57,697
  
Government Sponsored Entity
Securities, at Fair Value
   57,887
  

In the tables above, maturities of mortgage-backed-securities - residentialmortgage-backed securities are included based on their expected average lives. Actual maturities will differ from the table below because issuers may have the right to call or prepay obligations with or without prepayment penalties.

In the available-for-sale category at December 31, 2015, U.S. agency obligations consisted solely of U.S. Government Agency securities with an amortized cost of $155.9 million and a fair value of $155.8 million. Mortgage-backed securities-residential consisted of U.S. Government Agency securities with an amortized cost of $15.7 million and a fair value of $15.8 million and GSE securities with an amortized cost of $161.7 million and a fair value of $162.7 million. In the held-to-maturity category at December 31, 2015,

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mortgage-backed securities-residential consisted of U.S. Government Agency securities with an amortized cost of $3.8 million and a fair value of $3.9 million and GSE securities with an amortized cost of $89.8 million and a fair value of $90.5 million.
In the available-for-sale category at December 31, 2014, U.S. agency obligations consisted solely of U.S. Government Agency securities with an amortized cost of $137.5 million and a fair value of $137.6 million. Mortgage-backed securities-residential consisted of U.S. Government Agency securities with an amortized cost of $23.0 million and a fair value of $23.6 million and GSE securities with an amortized cost of $101.7 million and a fair value of $105.2 million. In the held-to-maturity category at December 31, 2014, mortgage-backed securities-residential consisted of U.S. Government Agency securities with an amortized cost of $4.4 million and a fair value of $4.5 million and GSE securities with an amortized cost of $108.1 million and a fair value of $109.8 million.
Securities in a continuous loss position, in the tables above for December 31, 20152018 and December 31, 20142017 do not reflect any deterioration of the credit worthiness of the issuing entities.  U.S. agency issues, including mortgage-backed securities, are all rated AaaAAA by Moody's and AA+ by Standard and Poor's.  The state and municipal obligations are general obligations supported by the general taxing authority of the issuer, and in some cases are insured.  Obligations issued by school districts are supported by state aid.  For any non-rated municipal securities, credit analysis is performed in-house based upon data that has been submitted by the issuers to the NY State Comptroller. That analysis shows no deterioration in the credit worthiness of the municipalities.  Subsequent to December 31, 2015,2018, there were no securities downgraded below investment grade.  

The unrealized losses on these temporarily impaired securities are primarily the result of changes in interest rates for fixed rate securities where the interest rate received is less than the current rate available for new offerings of similar securities, changes in market spreads as a result of shifts in supply and demand, and/or changes in the level of prepayments for mortgage related securities. Because we do not currently intend to sell any of our temporarily impaired securities, and because it is not more likely-than-not we would be required to sell the securities prior to recovery, the impairment is considered temporary.

Pledged securities, in the tables above, are primarily used to collateralize state and municipal deposits, as required under New York State law. A small portion of the pledged securities are used to collateralize repurchase agreements and pooled deposits of our trust customers.




The following table is the schedule of Equity Securities at December 31, 2018. Upon the adoption of ASU 2016-01 effective January 1, 2018, Equity Securities are not included in Securities Available-For-Sale since unrealized gains and losses are now recorded in the Consolidated Statements of Income. Prior to January 1, 2018, Equity Securities were included in Securities Available-For-Sale.
Equity Securities
   
December 31, 2018  
Equity Securities, at Fair Value $1,774
   

The following is a summary of realized and unrealized gains and losses recognized in net income on equity securities during the year ended December 31, 2018:
 Twelve months ended December 31, 2018
Net Gain on Equity Securities$213
Less: Net gain (loss) recognized during the reporting period on equity securities sold during the period
Unrealized net gain recognized during the reporting period on equity securities still held at the reporting date$213
  



Schedule of Federal Reserve Bank and Federal Home Loan Bank Stock

Federal Reserve Bank and Federal Home Loan Bank Stock are carried at cost.

(at cost)
December 31,December 31,
2015 20142018 2017
Federal Reserve Bank Stock$1,060
 $1,048
$1,132
 $1,120
Federal Home Loan Bank Stock7,779
 3,803
14,374
 8,829
Total Federal Reserve Bank and Federal Home Loan Bank Stock$8,839
 $4,851
$15,506
 $9,949


# 68




Note 5:LOANS (Dollars In Thousands)

Loan Categories and Past Due Loans

The following table presents loan balances outstanding as of December 31, 20152018 and December 31, 20142017 and an analysis of the recorded investment in loans that are past due at these dates.  Generally, Arrow considers a loan past due 30 or more days if the borrower is two or more payments past due.
Schedule of Past Due Loans by Loan Category
  Commercial        Commercial      
Commercial Real Estate Consumer Residential TotalCommercial Real Estate Consumer Residential Total
December 31, 2015         
December 31, 2018         
Loans Past Due 30-59 Days$98
 $
 $4,598
 $955
 $5,651
$121
 $108
 $5,369
 $281
 $5,879
Loans Past Due 60-89 Days186
 
 1,647
 1,370
 3,203
49
 
 2,136
 1,908
 4,093
Loans Past Due 90 or More Days203
 1,469
 295
 2,184
 4,151

 789
 572
 1,844
 3,205
Total Loans Past Due487
 1,469
 6,540
 4,509
 13,005
170
 897
 8,077
 4,033
 13,177
Current Loans102,100
 383,470
 457,983
 617,394
 1,560,947
136,720
 483,665
 711,433
 851,220
 2,183,038
Total Loans$102,587
 $384,939
 $464,523
 $621,903
 $1,573,952
$136,890
 $484,562
 $719,510
 $855,253
 $2,196,215
                  
Loans 90 or More Days Past Due and Still Accruing Interest$
 $
 $
 $187
 $187
$
 $
 $144
 $1,081
 $1,225
Nonaccrual Loans$387
 $2,401
 $450
 $3,195
 $6,433
403
 789
 658
 2,309
 4,159
                  
December 31, 2014         
December 31, 2017         
Loans Past Due 30-59 Days$124
 $432
 $4,167
 $482
 $5,205
$139
 $
 $5,891
 $2,094
 $8,124
Loans Past Due 60-89 Days154
 7
 1,225
 1,495
 2,881
19
 
 1,215
 509
 1,743
Loans Past Due 90 or more Days345
 1,832
 206
 2,999
 5,382
99
 807
 513
 1,422
 2,841
Total Loans Past Due623
 2,271
 5,598
 4,976
 13,468
257
 807
 7,619
 4,025
 12,708
Current Loans98,888
 337,841
 431,443
 531,628
 1,399,800
128,992
 443,441
 595,208
 770,421
 1,938,062
Total Loans$99,511
 $340,112
 $437,041
 $536,604
 $1,413,268
$129,249
 $444,248
 $602,827
 $774,446
 $1,950,770
                  
Loans 90 or More Days Past Due and Still Accruing Interest$
 $
 $
 $537
 $537
$
 $
 $6
 $313
 $319
Nonaccrual Loans$473
 $2,071
 $415
 $3,940
 $6,899
$588
 $1,530
 $653
 $2,755
 $5,526

The Company disaggregates its loan portfolio into the following four categories:

Commercial - The Company offers a variety of loan options to meet the specific needs of our commercial customers including term loans, time notes and lines of credit. Such loans are made available to businesses for working capital needs such as inventory and receivables, business expansion and equipment purchases. Generally, a collateral lien is placed on equipment or other assets owned by the borrower. These loans carry a higher risk than commercial real estate loans due to the nature of the underlying collateral, which can be business assets such as equipment and accounts receivable and generally have a lower liquidation value than real estate. In the event of default by the borrower, the Company may be required to liquidate collateral at deeply discounted values. To reduce the risk, management usually obtains personal guarantees of the borrowers.

Commercial Real Estate - The Company offers commercial real estate loans to finance real estate purchases, refinancings, expansions and improvements to commercial properties. Commercial real estate loans are made to finance the purchases of real property which generally consists of real estate with completed structures. These commercial real estate loans are secured by first liens on the real estate, which may include apartments, commercial structures, housing businesses, healthcare facilities, and both owner and non owner-occupied facilities. These loans are typically less risky than commercial loans, since they are secured by real estate and buildings, and are generally originated in amounts of no more than 80% of the appraised value of the property. However, the Company also offers commercial construction and land development loans to finance projects, primarily within the communities that we serve. Many projects will ultimately be used by the borrowers' businesses, while others are developed for resale. These real estate loans are also secured by first liens on the real estate, which may include apartments, commercial structures, housing business, healthcare facilities and both owner-occupied and non-owner-occupied facilities. There is enhanced risk during the construction period, since the loan is secured by an incomplete project.



# 69



Consumer Loans - The Company offers a variety of consumer installment loans to finance personal expenditures. Most of these loans carry a fixed rate of interest with principal repayment terms typically ranging from one to five years, based upon the nature of the collateral and the size of the loan. In addition to installment loans, the Company also offers personal lines of credit and


overdraft protection. Several loans are unsecured, which carry a higher risk of loss. Also included in this category are automobile loans. The Company primarily finances the purchases of automobiles indirectly through dealer relationships located throughout upstate New York and Vermont. Most of these loans carry a fixed rate of interest with principal repayment terms typically ranging from three to seven years. Indirect consumer loans are underwritten on a secured basis using the underlying collateral being financed.

Residential - Residential real estate loans consist primarily of loans secured by first or second mortgages on primary residences. We originate adjustable-rate and fixed-rate one-to-four-family residential real estate loans for the construction, purchase or refinancing of an existing mortgage. These loans are collateralized primarily by owner-occupied properties generally located in the Company’s market area. Loans on one-to-four-family residential real estate are generally originated in amounts of no more than 80% of the purchase price or appraised value (whichever is lower), or have private mortgage insurance. The Company’s underwriting analysis for residential mortgage loans typically includes credit verification, independent appraisals, and a review of the borrower’s financial condition. Mortgage title insurance and hazard insurance are normally required. It is our general practice to underwrite our residential real estate loans to secondary market standards. Construction loans have a unique risk, because they are secured by an incomplete dwelling. This risk is reduced through periodic site inspections, including one at each loan draw period. In addition, the Company offers fixed home equity loans as well as home equity lines of credit to consumers to finance home improvements, debt consolidation, education and other uses.  Our policy allows for a maximum loan to value ratio of 80%, although periodically higher advances are allowed.  The Company originates home equity lines of credit and second mortgage loans (loans secured by a second junior lien position on one-to-four-family residential real estate).  Risk is generally reduced through underwriting criteria, which include credit verification, appraisals, a review of the borrower's financial condition, and personal cash flows.  A security interest, with title insurance when necessary, is taken in the underlying real estate.

Schedule of Supplemental Loan Information
 2018 2017
Supplemental Information:
   
Unamortized deferred loan origination costs, net of deferred loan
  origination fees, included in the above balances
$4,494
 $4,055
Overdrawn deposit accounts, included in the above balances572
 473
Pledged loans secured by one-to-four family residential mortgages
  under a blanket collateral agreement to secure borrowings from
  the Federal Home Loan Bank of New York
550,750
 511,301
Residential real estate loans serviced for Freddie Mac, not included
   in the balances above
133,747
 149,377
Loans held for sale at period-end, included in the above balances215
 327

Allowance for Loan Losses

The following table presents a rollforwardroll forward of the allowance for loan losses and other information pertaining to the allowance for loan losses:
Allowance for Loan Losses
  Commercial          Commercial        
Commercial Real Estate Consumer Residential Unallocated TotalCommercial Real Estate Consumer Residential Unallocated Total
                      
Rollfoward of the Allowance for Loan Losses for the Year Ended:                      
December 31, 2014$2,100
 $4,128
 $5,210
 $3,369
 $763
 $15,570
December 31, 2017$1,873
 $4,504
 $7,604
 $4,605
 $
 $18,586
Charge-offs(62) (7) (711) (326) 
 (1,106)(153) (17) (1,246) (116) 
 (1,532)
Recoveries34
 
 193
 
 
 227
3
 12
 520
 
 
 535
Provision(245) 399
 862
 747
 (416) 1,347
(505) 1,145
 2,004
 (37) 
 2,607
December 31, 2015$1,827
 $4,520
 $5,554
 $3,790
 $347
 $16,038
December 31, 2018$1,218
 $5,644
 $8,882
 $4,452
 $
 $20,196
                      
December 31, 2013$1,886
 $3,962
 $4,478
 $3,026
 $1,082
 $14,434
December 31, 2016$1,017
 $5,677
 $6,120
 $4,198
 $
 $17,012
Charge-offs(212) 
 (718) (91) 
 (1,021)(2) (380) (1,101) (76) 
 (1,559)
Recoveries86
 
 223
 
 
 309
9
 
 388
 
 
 397
Provision340
 166
 1,227
 434
 (319) 1,848
849
 (793) 2,197
 483
 
 2,736
December 31, 2014$2,100
 $4,128
 $5,210
 $3,369
 $763
 $15,570
December 31, 2017$1,873
 $4,504
 $7,604
 $4,605
 $
 $18,586
                      
December 31, 2012$2,344
 $3,651
 $4,840
 $3,405
 $1,058
 $15,298
Charge-offs(926) (11) (459) (15) 
 (1,411)
Recoveries88
 
 259
 
 
 347
Provision380
 322
 (162) (364) 24
 200
December 31, 2013$1,886
 $3,962
 $4,478
 $3,026
 $1,082
 $14,434
           
           

# 70




Allowance for Loan Losses
  Commercial          Commercial        
Commercial Real Estate Consumer Residential Unallocated TotalCommercial Real Estate Consumer Residential Unallocated Total
December 31, 2015           $1,827
 $4,520
 $5,554
 $3,790
 $347
 $16,038
Charge-offs(97) (195) (871) (107) 
 (1,270)
Recoveries23
 
 182
 6
 
 211
Provision(736) 1,352
 1,255
 509
 (347) 2,033
December 31, 2016$1,017
 $5,677
 $6,120
 $4,198
 $
 $17,012
           
           
December 31, 2018           
Allowance for loan losses - Loans Individually Evaluated for Impairment$
 $
 $
 $
 $
 $
$
 $
 $
 $4
 $
 $4
Allowance for loan losses - Loans Collectively Evaluated for Impairment$1,827
 $4,520
 $5,554
 $3,790
 $347
 $16,038
$1,218
 $5,644
 $8,882
 $4,448
 $
 $20,192
Ending Loan Balance - Individually Evaluated for Impairment$155
 $2,372
 $114
 $645
 $
 $3,286
$430
 $793
 $101
 $1,899
 $
 $3,223
Ending Loan Balance - Collectively Evaluated for Impairment$102,432
 $382,567
 $464,409
 $621,258
 $
 $1,570,666
$136,460
 $483,769
 $719,409
 $853,354
 $
 $2,192,992
                      
December 31, 2014           
December 31, 2017           
Allowance for loan losses - Loans Individually Evaluated for Impairment$
 $
 $
 $109
 $
 $109
$94
 $2
 $
 $10
 $
 $106
Allowance for loan losses - Loans Collectively Evaluated for Impairment$2,100

$4,128

$5,210

$3,260

$763
 $15,461
$1,779

$4,502

$7,604

$4,595

$
 $18,480
Ending Loan Balance - Individually Evaluated for Impairment$494
 $1,492
 $118
 $2,237
 $
 $4,341
$489
 $1,537
 $95
 $1,562
 $
 $3,683
Ending Loan Balance - Collectively Evaluated for Impairment$99,017
 $338,620
 $436,923
 $534,367
 $
 $1,408,927
$128,760
 $442,711
 $602,732
 $772,884
 $
 $1,947,087

Through the provision for loan losses, an allowance for loan losses is maintained that reflects our best estimate of the inherent risk of loss in the Company’s loan portfolio as of the balance sheet date. Additions are made to the allowance for loan losses through a periodic provision for loan losses. Actual loan losses are charged against the allowance for loan losses when loans are deemed uncollectible and recoveries of amounts previously charged off are recorded as credits to the allowance for loan losses.
Our loan officers and risk managers meet at least quarterly to discuss and review the conditions and risks associated with certain criticized and classified commercial-related relationships. In addition, our independent internal loan review department performs periodic reviews of the credit quality indicators on individual loans in our commercial loan portfolio.
We use a two-step process to determine the provision for loan losses and the amount of the allowance for loan losses. We measure impairment on our impaired loans on a quarterly basis. Our impaired loans are generally nonaccrual loans over $250 thousand and all troubled debt restructured loans. Our impaired loans are generally considered to be collateral dependent with the specific reserve, if any, determined based on the value of the collateral less estimated costs to sell.
The remainder of the portfolio is evaluated on a pooled basis, as described below. For each homogeneous loan pool, we estimate a total loss factor based on the historical net loss rates adjusted for applicable qualitative factors. We update the total


loss factors assigned to each loan category on a quarterly basis. Our indirect automobile loan portfolio reflects a modest shift, since mid 2013, to a slightly larger percentage of loans within the portfolio comprised of loans to individuals with lower credit scores. For the commercial, commercial construction, and commercial real estate categories, we further segregate the loan categories by credit risk profile (pools of loans graded pass, special mention and accruing substandard). Additional description of the credit risk classifications is detailed in the Credit Quality Indicators section of this note.
We determine the historical net loss rate for each loan category using a trailing three-year net charge-off average. While historical net loss experience provides a reasonable starting point for our analysis, historical net losses, or even recent trends in net losses, do not by themselves form a sufficient basis to determine the appropriate level of the allowance for loan losses.

# 71



Therefore, we also consider and adjust historical net loss factors for qualitative factors that impact the inherent risk of loss associated with our loan categories within our total loan portfolio. These include:
 
Changes in the volume and severity of past due, nonaccrual and adversely classified loans
Changes in the nature and volume of the portfolio and in the terms of loans
Changes in the value of the underlying collateral for collateral dependent loans
Changes in lending policies and procedures, including changes in underwriting standards and collection, charge-off, and recovery practices not considered elsewhere in estimating credit losses
Changes in the quality of the loan review system
Changes in the experience, ability, and depth of lending management and other relevant staff
Changes in international, national, regional, and local economic and business conditions and developments that affect the collectability of the portfolio
The existence and effect of any concentrations of credit, and changes in the level of such concentrations
The effect of other external factors such as competition and legal and regulatory requirements on the level of estimated credit losses in the existing portfolio or pool

While not a significant part of the allowance for loan losses methodology, we also maintain an unallocated portion of the total allowance for loan losses related to the overall level of imprecision inherent in the estimation of the appropriate level of allowance for loan losses.

    
Loan Credit Quality Indicators

The following table presents the credit quality indicators by loan category at December 31, 20152018 and December 31, 2014:2017:
Loan Credit Quality Indicators
  Commercial        Commercial      
Commercial Real Estate Consumer Residential TotalCommercial Real Estate Consumer Residential Total
December 31, 2015         
December 31, 2018         
Credit Risk Profile by Creditworthiness Category:                  
Satisfactory$93,607
 $360,654
     $454,261
$129,584
 $456,868
     $586,452
Special Mention1,070
 4,901
     5,971

 
     
Substandard7,910
 19,384
     27,294
7,306
 26,905
     34,211
Doubtful
 
     

 789
     789
Credit Risk Profile Based on Payment Activity:                  
Performing    $464,074
 $618,521
 1,082,595
    $718,708
 $851,863
 1,570,571
Nonperforming    449
 3,382
 3,831
    802
 3,390
 4,192
                  
December 31, 2014         
December 31, 2017         
Credit Risk Profile by Creditworthiness Category:                  
Satisfactory$85,949
 $317,747
     $403,696
$124,961
 $417,362
     $542,323
Special Mention2,442
 3,718
     6,160
1,341
 177
     1,518
Substandard11,120
 18,647
     29,767
2,947
 25,902
     28,849
Doubtful
 
     

 807
     807
Credit Risk Profile Based on Payment Activity:           ��      
Performing    $436,626
 $532,127
 968,753
    $602,168
 $771,584
 1,373,752
Nonperforming    415
 4,477
 4,892
    659
 3,068
 3,727
         

For the purposes of the table above, nonperforming automobile, residential and other consumer loans are those loans on nonaccrual status or are 90 days or more past due and still accruing interest.


For the allowance calculation, we use an internally developed system of five credit quality indicators to rate the credit worthiness of each commercial loan defined as follows:


# 72



1) Satisfactory - "Satisfactory" borrowers have acceptable financial condition with satisfactory record of earnings and sufficient historical and projected cash flow to service the debt.  Borrowers have satisfactory repayment histories and primary and secondary sources of repayment can be clearly identified;

2) Special Mention - Loans in this category have potential weaknesses that deserve managementsmanagement’s close attention.  If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the asset or in the institutionsinstitution’s credit position at some future date.  "Special mention" assets are not adversely classified and do not expose an institution to sufficient risk to warrant adverse classification.  Loans which might be assigned this credit quality indicator include loans to borrowers with deteriorating financial strength and/or earnings record and loans with potential for problems due to weakening economic or market conditions;

3) Substandard - Loans classified as substandard“substandard” are inadequately protected by the current sound net worth or paying capacity of the borrower or the collateral pledged, if any.  Loans in this category have well defined weaknesses that jeopardize the repayment.  They are characterized by the distinct possibility that the bank will sustain some loss if the deficiencies are not corrected.  Substandard“Substandard” loans may include loans which are likely to require liquidation of collateral to effect repayment, and other loans where character or ability to repay has become suspect. Loss potential, while existing in the aggregate amount of substandard assets, does not have to exist in individual assets classified substandard;

4) Doubtful - Loans classified as doubtful“doubtful” have all of the weaknesses inherent in those classified as substandard“substandard” with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of current existing facts, conditions, and values highly questionable and improbable.  Although possibility of loss is extremely high, classification of these loans as loss“loss” has been deferred due to specific pending factors or events which may strengthen the value (i.e. possibility of additional collateral, injection of capital, collateral liquidation, debt restructure, economic recovery, etc).  Loans classified as doubtful“doubtful” need to be placed on non-accrual; and

5) Loss - Loans classified as loss“loss” are considered uncollectible and of such little value that their continuance as bankable assets is not warranted.  As of the date of the balance sheet, all loans in this category have been charged-off to the allowance for loan losses.  

Commercial loans are generally evaluated on an annual basis depending on the size and complexity of the loan relationship, unless the credit related quality indicator falls to a level of "special mention" or below, when the loan is evaluated quarterly.  The credit quality indicator is one of the factors used in assessing the level of inherent risk of loss in our commercial related loan portfolios.
    
    


# 73




Impaired Loans

The following table presents information on impaired loans based on whether the impaired loan has a recorded allowance or no recorded allowance:
Impaired Loans
  Commercial        Commercial      
Commercial Real Estate Consumer Residential TotalCommercial Real Estate Consumer Residential Total
December 31, 2015         
December 31, 2018         
Recorded Investment:                  
With No Related Allowance$155
 $2,372
 $114
 $645
 $3,286
$430
 $793
 $101
 $1,605
 $2,929
With a Related Allowance
 
 
 
 

 
 
 294
 294
Unpaid Principal Balance:                  
With No Related Allowance$155
 $2,372
 $144
 $645
 $3,316
$429
 $793
 $100
 $1,606
 $2,928
With a Related Allowance
 
 
 
 

 
 
 293
 293
                  
December 31, 2014         
December 31, 2017         
Recorded Investment:                  
With No Related Allowance$494
 $1,492
 $118
 $1,678
 $3,782
$
 $781
 $94
 $1,269
 $2,144
With a Related Allowance
 
 
 559
 559
485
 725
 
 333
 1,543
Unpaid Principal Balance:                  
With No Related Allowance$494
 $1,492
 $118
 $1,678
 $3,782
$
 $816
 $95
 $1,274
 $2,185
With a Related Allowance
 
 
 559
 559
489
 721
 
 288
 1,498
                  
                  
For the Year-To-Date Period Ended:                  
December 31, 2015         
Average Recorded Balance:

 

   
 
With No Related Allowance$325
 $1,932
 $116
 $1,162
 $3,535
With a Related Allowance
 
 
 280
 $280
Interest Income Recognized:         
With No Related Allowance$
 $9
 $14
 $
 $23
With a Related Allowance
 
 
 
 
Cash Basis Income:         
With No Related Allowance$
 $
 $
 $
 $
With a Related Allowance
 
 
 
 
Related Allowance
 
 
 
 $
         
December 31, 2014         
December 31, 2018         
Average Recorded Balance:         

 

   
 
With No Related Allowance$348
 $1,492
 $121
 $1,673
 $3,634
$215
 $787
 $98
 $1,437
 $2,537
With a Related Allowance
 
 
 546
 $546
243
 363
 
 314
 920
Interest Income Recognized:                  
With No Related Allowance$11
 $
 $7
 $1
 $19
$
 $
 $1
 $18
 $19
With a Related Allowance
 
 
 
 

 
 
 
 
Cash Basis Income:                  
With No Related Allowance$
 $
 $
 $
 $
$
 $
 $
 $
 $
With a Related Allowance
 
 
 
 

 
 
 
 
                  
December 31, 2013         
December 31, 2017         
Average Recorded Balance:                  
With No Related Allowance$133
 $2,157
 $188
 $1,700
 $4,178
$
 $836
 $93
 $1,184
 $2,113
With a Related Allowance694
 
 
 
 $694
243
 363
 
 167
 $773
Interest Income Recognized:                  
With No Related Allowance$4
 $
 $9
 $8
 $21
$
 $34
 $
 $23
 $57
With a Related Allowance
 
 
 
 $
1
 2
 
 23
 26
Cash Basis Income:                  
With No Related Allowance$
 $
 $
 $
 $
$
 $
 $
 $
 $
With a Related Allowance
 
 
 
 $

 
 
 
 
        

December 31, 2016         
Average Recorded Balance:         
With No Related Allowance$78
 $1,631
 $103
 $872
 $2,684
With a Related Allowance
 
 
 
 $
Interest Income Recognized:         
With No Related Allowance$
 $29
 $6
 $1
 $36
With a Related Allowance
 
 
 
 
Cash Basis Income:         
With No Related Allowance$
 $
 $
 $
 $
With a Related Allowance
 
 
 
 


# 74




At December 31, 20152018 and December 31, 2014,2017, all impaired loans were considered to be collateral dependent and were therefore evaluated for impairment based on the fair value of collateral less estimated cost to sell. Interest income recognized in the table above, represents income earned after the loans became impaired and includes restructured loans in compliance with their modified terms and nonaccrual loans where we have recognized interest income on a cash basis.

Loans Modified in Trouble Debt Restructurings

The following table presents information on loans modified in trouble debt restructurings during the periods indicated:
Loans Modified in Trouble Debt Restructurings During the Period
  Commercial        Commercial      
Commercial Real Estate Consumer Residential TotalCommercial Real Estate Consumer Residential Total
For the Year Ended:                  
December 31, 2015         
December 31, 2018         
Number of Loans
 1
 4
 
 5
1
 
 5
 
 6
Pre-Modification Outstanding Recorded Investment$
 $883
 $51
 $
 $934
$38
 $
 $44
 $
 $82
Post-Modification Outstanding Recorded Investment$
 $883
 $51
 $
 $934
$38
 $
 $44
 $
 $82
Subsequent Default, Number of Contracts
 
 
 
 

 
 
 
 
Subsequent Default, Recorded Investment
 
 
 
 

 
 
 
 
Commitments to lend additional funds to modified loans
 
 
 
 

 
 
 
 
                  
December 31, 2014         
December 31, 2017         
Number of Loans
 
 4
 1
 5
1
 1
 6
 
 8
Pre-Modification Outstanding Recorded Investment$
 $
 $36
 $574
 $610
$503
 $725
 $51
 $
 $1,279
Post-Modification Outstanding Recorded Investment$
 $
 $36
 $574
 $610
$503
 $725
 $51
 $
 $1,279
Subsequent Default, Number of Contracts
 
 
 
 

 
 
 
 
Subsequent Default, Recorded Investment
 
 
 
 

 
 
 
 
Commitments to lend additional funds to modified loans
 
 
 
 

 
 
 
 
                  
December 31, 2013         
December 31, 2016         
Number of Loans1
 
 9
 
 10

 
 4
 
 4
Pre-Modification Outstanding Recorded Investment$169
 $
 $88
 $
 $257
$
 $
 $39
 $
 $39
Post-Modification Outstanding Recorded Investment$200
 $
 $88
 $
 $288
$
 $
 $39
 $
 $39
Subsequent Default, Number of Contracts
 
 
 
 

 
 
 
 
Subsequent Default, Recorded Investment
 
 
 
 

 
 
 
 
Commitments to lend additional funds to modified loans
 
 
 
 

 
 
 
 

In general, loans requiring modification are restructured to accommodate the projected cash-flows of the borrower. Such modifications may involve a reduction of the interest rate, a significant deferral of payments or forgiveness of a portion of the outstanding principal balance. As indicated in the table above, no loans modified during the preceding twelve months subsequently defaulted as of December 31, 20152018 or December 31, 2014.2017.


# 75



Schedule of Supplemental Loan Information
 2015 2014
Supplemental Information:
   
Unamortized deferred loan origination costs, net of deferred loan
  origination fees, included in the above balances
$3,268
 $2,771
Overdrawn deposit accounts, included in the above balances477
 973
Pledged loans secured by one-to-four family residential mortgages
  under a blanket collateral agreement to secure borrowings from
  the Federal Home Loan Bank of New York
396,956
 313,355
Residential real estate loans serviced for Freddie Mac, not included
   in the balances above
153,795
 158,598
Loans held for sale at period-end, included in the above balances298
 398
Loans to Related Parties:     
Balance at beginning of year$6,003
 $7,769
Adjustment due to change in composition of related parties2,610
 
New loans and renewals, during the year2,770
 694
Repayments, during the year(1,788) (2,460)
Balance at end of year$9,595
 $6,003



Note 6:PREMISES AND EQUIPMENT (In(Dollars In Thousands)

A summary of premises and equipment at December 31, 20152018 and 20142017 is presented below:
2015 20142018 2017
Land and Bank Premises$34,609
 $35,062
$35,010
 $35,254
Equipment, Furniture and Fixtures22,879
 22,003
30,192
 25,662
Leasehold Improvements1,461
 1,218
1,921
 1,901
Total Cost58,949
 58,283
67,123
 62,817
Accumulated Depreciation and Amortization(31,509) (29,795)(36,677) (35,198)
Net Premises and Equipment$27,440
 $28,488
$30,446
 $27,619

Amounts charged to expense for depreciation totaled $1,892, $1,879$1,891, $1,921 and $1,928$1,928 in 2015, 20142018, 2017 and 2013,2016, respectively.


# 76




Note 7:OTHER INTANGIBLE ASSETS (In(Dollars In Thousands)

The following table presents information on ArrowsArrow’s other intangible assets (other than goodwill) as of December 31, 2015, 20142018, 2017 and 2013:2016:
Depositor
Intangibles1
 
Mortgage
Servicing
Rights2
 
Customer Intangibles1
 Total  
Depositor
Intangibles1
 
Mortgage
Servicing
Rights2
 
Customer Intangibles1
 Total  
Gross Carrying Amount, December 31, 2015$2,247
 $1,822
 $4,382
 $8,451
Gross Carrying Amount, December 31, 2018$2,247
 $2,061
 $4,382
 $8,690
Accumulated Amortization(2,247) (1,143) (1,954) (5,344)(2,247) (1,799) (2,792) (6,838)
Net Carrying Amount, December 31, 2015$
 $679
 $2,428
 $3,107
Gross Carrying Amount, December 31, 2014$2,247
 $1,715
 $4,451
 $8,413
Net Carrying Amount, December 31, 2018$
 $262
 $1,590
 $1,852
Gross Carrying Amount, December 31, 2017$2,247
 $2,061
 $4,382
 $8,690
Accumulated Amortization(2,237) (883) (1,668) (4,788)(2,247) (1,624) (2,530) (6,401)
Net Carrying Amount, December 31, 2014$10
 $832
 $2,783
 $3,625
Net Carrying Amount, December 31, 2017$
 $437
 $1,852
 $2,289
              
Rollforward of Intangible Assets:              
Balance, December 31, 2012$153
 $859
 $3,480
 $4,492
Intangible Assets Acquired
 331
 
 331
Amortization of Intangible Assets(92) (230) (361) (683)
Balance, December 31, 201361
 960
 3,119
 4,140
Intangible Assets Acquired
 133
 
 133
Amortization of Intangible Assets(51) (261) (336) (648)
Balance, December 31, 201410
 832
 2,783
 3,625
Balance, December 31, 2015$
 $679
 $2,428
 $3,107
Intangible Assets Acquired
 107
 
 107

 146
 
 146
Intangible Assets Disposed
 
 (38) (38)
 
 
 
Amortization of Intangible Assets(10) (260) (317) (587)
 (260) (297) (557)
Balance, December 31, 2015$
 $679
 $2,428
 $3,107
Balance, December 31, 2016
 565
 2,131
 2,696
Intangible Assets Acquired
 93
 
 93
Intangible Assets Disposed
 
 
 
Amortization of Intangible Assets
 (221) (279) (500)
Balance, December 31, 2017
 437
 1,852
 2,289
Intangible Assets Acquired
 
 
 
Intangible Assets Disposed
 
 
 
Amortization of Intangible Assets
 (175) (262) (437)
Balance, December 31, 2018$
 $262
 $1,590
 $1,852

1 Amortization of depositor intangibles and customer intangibles are reported in the consolidated statementsConsolidated Statements of incomeIncome as a component of other operating expense.
2 Amortization of mortgage servicing rights is reported in the consolidated statementsConsolidated Statements of incomeIncome as a reduction of mortgage servicing fee income, which is included with fees for other services to customers.


The following table presents the remaining estimated annual amortization expense for Arrow's intangible assets as of December 31, 2015:2018:
  
Mortgage
Servicing
Rights2
 
Customer Intangibles1
 Total
Estimated Annual Amortization Expense:      
2016 $250
 $293
 $543
2017 190
 273
 463
2018 136
 256
 392
2019 62
 239
 301
2020 31
 226
 257
Later Years 10
 1,141
 1,151
Total $679
 $2,428
 $3,107

1 Amortization of customer intangibles are reported in the consolidated statements of income as a component of other operating expense.
2 Amortization of mortgage servicing rights is reported in the consolidated statements of income as a reduction of mortgage servicing fee income, which is included with fees for other services to customers.
  
Mortgage
Servicing Rights
 Customer Intangibles Total
Estimated Annual Amortization Expense:      
2019 $103
 $245
 $348
2020 71
 227
 298
2021 50
 210
 260
2022 29
 193
 222
2023 9
 176
 185
2024 and beyond 
 539
 539
Total $262
 $1,590
 $1,852



# 77




Note 8:GUARANTEES (Dollars In Thousands)

The following table presents the notional amount and fair value of Arrow's off-balance sheet commitments to extend credit and commitments under standby letters of credit as of December 31, 20152018 and 2014:2017:
Balance at December 31,2015 20142018 2017
Notional Amount:      
Commitments to Extend Credit$278,623
 $249,803
$321,143
 $315,256
Standby Letters of Credit3,065
 3,317
4,466
 3,526
Fair Value:      
Commitments to Extend Credit$
 $
$
 $
Standby Letters of Credit2
 39
12
 23

Arrow is party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers.  These financial instruments include commitments to extend credit and standby letters of credit.  Commitments to extend credit include home equity lines of credit, commitments for residential and commercial construction loans and other personal and commercial lines of credit.  Those instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the consolidated balance sheets.  The contract or notional amounts of those instruments reflect the extent of the involvement Arrow has in particular classes of financial instruments.
Arrow's exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is represented by the contractual notional amount of those instruments.  Arrow uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments.
Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract.  Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee.  Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements.  Arrow evaluates each customer's creditworthiness on a case-by-case basis.  Home equity lines of credit are secured by residential real estate.  Construction lines of credit are secured by underlying real estate.  For other lines of credit, the amount of collateral obtained, if deemed necessary by Arrow upon extension of credit, is based on management's credit evaluation of the counterparty.  Collateral held varies, but may include accounts receivable, inventory, property, plant and equipment, and income-producing commercial properties.  Most of the commitments are variable rate instruments.
Arrow does not issue any guarantees that would require liability-recognition or disclosure, other than its standby letters of credit.
Arrow has issued conditional commitments in the form of standby letters of credit to guarantee payment on behalf of a customer and guarantee the performance of a customer to a third party.  Standby letters of credit generally arise in connection with lending relationships. The credit risk involved in issuing these instruments is essentially the same as that involved in extending loans to customers. Contingent obligations under standby letters of credit at December 31, 20152018 and 20142017 represent the maximum potential future payments Arrow could be required to make.  Typically, these instruments have terms of 12 months or less and expire unused; therefore, the total amounts do not necessarily represent future cash requirements.  Each customer is evaluated individually for creditworthiness under the same underwriting standards used for commitments to extend credit and on-balance sheet instruments. Company policies governing loan collateral apply to standby letters of credit at the time of credit extension.  Loan-to-value ratios will generally range from 50% for movable assets, such as inventory, to 100% for liquid assets, such as bank CD's.  Fees for standby letters of credit range from 1% to 3% of the notional amount.  Fees are collected upfront and amortized over the life of the commitment. The carrying amount and fair value of Arrow's standby letters of credit at December 31, 20152018 and 20142017 were insignificant.  The fair value of standby letters of credit is based on the fees currently charged for similar agreements or the cost to terminate the arrangement with the counterparties.
The fair value of commitments to extend credit is determined by estimating the fees to enter into similar agreements, taking into account the remaining terms and present creditworthiness of the counterparties, and for fixed rate loan commitments, the difference between the current and committed interest rates.  Arrow provides several types of commercial lines of credit and standby letters of credit to its commercial customers.  The pricing of these services is not isolated as Arrow considers the customer's complete deposit and borrowing relationship in pricing individual products and services.  The commitments to extend credit also include commitments under home equity lines of credit, for which Arrow charges no fee.  The carrying value and fair value of commitments to extend credit are not material and Arrow does not expect to incur any material loss as a result of these commitments.
In the normal course of business, Arrow and its subsidiary banks become involved in a variety of routine legal proceedings.  At present, there are no legal proceedings pending or threatened, which in the opinion of management and counsel, would result in a material loss to Arrow.



# 78




Note 9:TIME DEPOSITS (Dollars In Thousands)

The following summarizes the contractual maturities of time deposits during years subsequent to December 31, 2015:2018:
Year of Maturity
Total Time
Deposits
Total Time
Deposits
2016$110,935
201729,008
201816,440
201916,743
$168,464
20208,731
49,965
2021 and Beyond7,960
202118,989
20229,208
20234,713
2024 and beyond12,648
Total$189,817
$263,987


Note 10:DEBT (Dollars in Thousands)

Schedule of Short-Term Borrowings:
2015 20142018 2017
Balances at December 31:      
Overnight Advances from the Federal Home Loan Bank of New York$82,000
 $41,000
$234,000
 $105,000
Securities Sold Under Agreements to Repurchase23,173
 19,421
54,659
 64,966
Total Short-Term Borrowings$105,173
 $60,421
$288,659
 $169,966
      
Maximum Borrowing Capacity at December 31:      
Federal Funds Purchased$35,000
 $35,000
$57,000
 $35,000
Overnight Advances from the Federal Home Loan Bank of New York396,956
 278,886
Federal Home Loan Bank of New York550,750
 511,301
Federal Reserve Bank of New York319,623
 307,159
489,809
 424,724

SecuritiesThe securities sold under agreements to repurchase mature("repo accounts") shown above represent collateralized borrowings with certain commercial customers located primarily within the Company's service area. All repo accounts at December 31, 2018 and 2017 have overnight maturities. Repo accounts are not covered by federal deposit insurance and are secured by our own qualified investment securities. The Company retains the right to substitute similar type securities and has the right to withdraw all excess collateral applicable to repo accounts whenever the collateral values are in excess of the related repurchase liabilities. However, as a means of mitigating market risk, the Company maintains excess collateral to cover normal changes in the repurchase liability by monitoring daily usage. At December 31, 2018, there were no material amounts of securities at risk with any one day.  Arrowcustomer. The Company maintains effective control overof these securities through the use of third-party safekeeping arrangements. Investment securities with a fair value of $65.5 million and $66.6 million were pledged as collateral for the securities underlyingsold under agreements to repurchase at December 31, 2018 and 2017, respectively, and are presented in the agreements.  table below:
 2018 2017
Balances at December 31:   
U.S. Government & Agency Obligations$22,314
 $37,329
Mortgage-Backed Securities43,155
 29,284
Total Pledged Collateral for Repo Accounts$65,469
 $66,613
    


Arrow's subsidiary banks have in place unsecured federal funds lines of credit with twothree correspondent banks. As a member of the FHLBNY, we participate in the advance program which allows for overnight and term advances up to the limit of pledged collateral, including FHLBNY stock, residential real estate and home equity loans (see Note 4. "Investment Securities"4, "Investment Securities" and Note 5. "Loans"5, "Loans").  Our investment in FHLBNY stock is proportional to the total of our overnight and term advances (see the Schedule of Federal Reserve Bank and Federal Home Loan Bank Stock in Note 4. "Investment Securities")4, Investment Securities, to the notes to our Consolidated Financial Statements). Our bank subsidiaries have also established borrowing facilities with the Federal Reserve Bank of New York for potential “discount window” advances, pledging certain consumer loans as collateral (see Note 5. "Loans")5, Loans, to the notes to our Consolidated Financial Statements).



Long Term Debt - FHLBNY Term Advances

In addition to overnight advances, Arrow also borrows longer-term funds from the FHLBNY.  

Maturity Schedule of FHBLNYFHLBNY Term Advances:
 Balances Weighted Average Rate Balances Weighted Average Rate
                
Final Maturity 2015 2014 2015 2014 2018 2017 2018 2017
First Year $
 $10,000
 % 3.88% $20,000
 $10,000
 1.70% 1.50%
Second Year 
 
 % % 25,000
 20,000
 2.02% 1.70%
Third Year 10,000
 
 1.50% % 
 25,000
 % 2.02%
Fourth Year 20,000
 
 1.70% % 
 
 % %
Fifth Year 25,000
 
 2.02% % 
 
 % %
Total $55,000
 $10,000
 1.81% 3.88% $45,000
 $55,000
 1.88% 1.81%


# 79



Long Term Debt - Guaranteed Preferred Beneficial Interests in Corporation's Junior Subordinated Debentures

During 2015,2018, there were outstanding two classes of financial instruments issued by two separate subsidiary business trusts of Arrow, identified as “Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts” on the Consolidated Balance Sheets and the Consolidated Statements of Income.
The first of the two classes of trust-issued instruments outstanding at year-end was issued by Arrow Capital Statutory Trust II ("ACST II"), a Delaware business trust established on July 16, 2003, upon the filing of a certificate of trust with the Delaware Secretary of State.  In July 2003, ACST II issued all of its voting (common) stock to Arrow and issued and sold to an unaffiliated purchaser 30-year guaranteed preferred beneficial interests in the trust's assets ("ACST II trust preferred securities"). The rate on the securities is variable, adjusting quarterly to the 3-month LIBOR plus 3.15%.  ACST II used the proceeds of the sale of its trust preferred securities to purchase an identical amount of junior subordinated debentures issued by Arrow that bear an interest rate identical at all times to the rate payable on the ACST II trust preferred securities.  The ACST II trust preferred securities became redeemable after July 23, 2008 and mature on July 23, 2033.
The second of the two classes of trust-issued instruments outstanding at year-end was issued by Arrow Capital Statutory Trust III ("ACST III"), a Delaware business trust established on December 23, 2004, upon the filing of a certificate of trust with the Delaware Secretary of State. On December 28, 2004, the ACST III issued all of its voting (common) stock to Arrow and issued and sold to an unaffiliated purchaser 30-year guaranteed preferred beneficial interests in the trust's assets ("ACST III").  The rate on the ACST III trust preferred securities is a variable rate, adjusted quarterly, equal to the 3-month LIBOR plus 2.00%.  ACST III used the proceeds of the sale of its trust preferred securities to purchase an identical amount of junior subordinated debentures issued by Arrow that bear an interest rate identical at all times to the rate payable on the ACST III trust preferred securities.  The ACST III trust preferred securities became redeemable on or after March 31, 2010 and mature on December 28, 2034.
The primary assets of the two subsidiary trusts having trust preferred securities outstanding at year-end, ACST II and ACST III (the “Trusts”), are Arrow's junior subordinated debentures discussed above, and the sole revenues of the Trusts are payments received by them from Arrow with respect to the junior subordinated debentures.  The trust preferred securities issued by the Trusts are non-voting.  All common voting securities of the Trusts are owned by Arrow.  Arrow used the net proceeds from its sale of junior subordinated debentures to the Trusts, facilitated by the Trust’s sale of their trust preferred securities to the purchasers thereof, for general corporate purposes.  The trust preferred securities and underlying junior subordinated debentures, with associated expense that is tax deductible, qualify as Tier I capital under regulatory definitions.
Arrow's primary source of funds to pay interest on the debentures that are held by the Trusts are current dividends received by Arrow from its subsidiary banks.  Accordingly, Arrow's ability to make payments on the debentures, and the ability of the Trusts to make payments on their trust preferred securities, are dependent upon the continuing ability of Arrow's subsidiary banks to pay dividends to Arrow.  Since the trust preferred securities issued by the subsidiary trusts and the underlying junior subordinated debentures issued by Arrow at December 31, 2015, 20142018, 2017 and 20132016 are classified as debt for financial statement purposes, the expense associated with these securities is recorded as interest expense in the consolidated statementsConsolidated Statements of incomeIncome for the three years.



Schedule of Guaranteed Preferred Beneficial Interests in Corporation's Junior Subordinated Debentures

2015 20142018 2017
ACST II      
Balance at December 31,$10,000
 $10,000
$10,000
 $10,000
Period-End Interest Rate3.48% 3.38%5.55% 4.49%
      
ACST III      
Balance at December 31,$10,000
 $10,000
$10,000
 $10,000
Period-End Interest Rate2.33% 2.23%4.40% 3.34%

# 80



Note 11:COMPREHENSIVE INCOME (Dollars In Thousands)

The following table presents the components of other comprehensive income for the years ended December 31, 2015, 20142018, 2017 and 2013:2016:
Schedule of Comprehensive Income
Before-Tax
Amount
 
Tax
(Expense)
Benefit
 
Net-of-Tax
Amount
Before-Tax
Amount
 
Tax
Expense
(Benefit)
 
Net-of-Tax
Amount
2015     
Net Unrealized Securities Holding Gains Arising During the Period$(3,017) $1,185
 $(1,832)
Reclassification Adjustment for Securities Gains Included in Net Income(129) 51
 (78)
2018     
Net Unrealized Securities Holding Losses Arising During the Period$(2,839) $723
 $(2,116)
Net Retirement Plan Loss1,395
 (547) 848
(3,798) 965
 (2,833)
Net Retirement Plan Prior Service Credit(368) 144
 (224)(453) 115
 (338)
Amortization of Net Retirement Plan Actuarial Loss846
 (332) 514
325
 (83) 242
Accretion of Net Retirement Plan Prior Service Credit(56) 22
 (34)108
 (28) 80
Other Comprehensive Income$(1,329) $523
 $(806)
Other Comprehensive Income (Loss)$(6,657) $1,692
 $(4,965)
          
2014     
Net Unrealized Securities Holding Gains Arising During the Period$356
 $(124) $232
Reclassification Adjustment for Securities Gains Included in Net Income(110) 43
 (67)
Net Retirement Plan Gain(4,610) 1,764
 (2,846)
2017     
Net Unrealized Securities Holding Losses Arising During the Period$(1,505) $565
 $(940)
Reclassification Adjustment for Securities Losses Included in Net Income448
 (111) 337
Net Retirement Plan Loss287
 (73) 214
Amortization of Net Retirement Plan Actuarial Loss474
 (186) 288
411
 (49) 362
Accretion of Net Retirement Plan Prior Service Credit(87) 34
 (53)(11) 3
 (8)
Other Comprehensive Income$(4,547) $1,754
 $(2,793)$(370) $335
 $(35)
          
2013     
Net Unrealized Securities Holding Gains Arising During the Period$(4,843) $1,918
 $(2,925)
2016     
Net Unrealized Securities Holding Losses Arising During the Period$(1,672) $648
 $(1,024)
Reclassification Adjustment for Securities Gains Included in Net Income(540) 214
 (326)22
 (9) 13
Net Retirement Plan Loss10,640
 (4,215) 6,425
Net Retirement Plan Prior Service Credit
 
 
Net Retirement Plan Losses3,017
 (1,296) 1,721
Amortization of Net Retirement Plan Actuarial Loss1,513
 (599) 914
716
 (281) 435
Accretion of Net Retirement Plan Prior Service Credit2
 (1) 1
(12) 5
 (7)
Other Comprehensive Income$6,772
 $(2,683) $4,089
Other Comprehensive Loss$2,071
 $(933) $1,138


# 81




The following table presents the changes in accumulated other comprehensive income by component:

Changes in Accumulated Other Comprehensive Income (Loss) by Component (1)
Changes in Accumulated Other Comprehensive Income (Loss) by Component (1)
Changes in Accumulated Other Comprehensive Income (Loss) by Component (1)
              
Unrealized Defined Benefit Plan Items  Unrealized Defined Benefit Plan Items  
Gains and      Gains and      
Losses on   Net Prior  Losses on   Net Prior  
Available-for- Net Gain Service  Available-for- Net Gain Service  
Sale Securities (Loss) (Cost ) Credit TotalSale Securities (Loss) (Cost ) Credit Total
For the Year-To-Date periods ended:              
              
December 31, 2014$2,539
 $(9,255) $(450) $(7,166)
December 31, 2017$(1,250) $(6,380) $(884) $(8,514)
Other comprehensive loss before reclassifications(2,116) (2,833) (338) (5,287)
Amounts reclassified from accumulated other comprehensive loss  242
 80
 322
Net current-period other comprehensive loss(2,116) (2,591) (258) (4,965)
Amounts reclassified from accumulated other comprehensive loss(331)     (331)
December 31, 2018$(3,697) $(8,971) $(1,142) $(13,810)
       
December 31, 2016$(382) $(5,737) $(715) $(6,834)
Other comprehensive income (loss) before reclassifications(1,832) 848
 (224) (1,208)(940) 214
 
 (726)
Amounts reclassified from accumulated other comprehensive income (loss)(78) 514
 (34) 402
337
 362
 (8) 691
Net current-period other comprehensive income(1,910) 1,362
 (258) (806)(603) 576
 (8) (35)
Reclassification due to the adoption of ASU No. 2018-02$(265) $(1,219) $(161) $(1,645)
December 31, 2017$(1,250) $(6,380) $(884) $(8,514)
       
December 31, 2015$629
 $(7,893) $(708) $(7,972)$629
 $(7,893) $(708) $(7,972)
       
December 31, 2013$2,374
 $(6,697) $(50) $(4,373)
Other comprehensive income (loss) before reclassifications232
 (2,846) (347) (2,961)(1,024) 1,721
 
 697
Amounts reclassified from accumulated other comprehensive income (loss)(67) 288
 (53) 168
13
 435
 (7) 441
Net current-period other comprehensive income165
 (2,558) (400) (2,793)
December 31, 2014$2,539
 $(9,255) $(450) $(7,166)
Net current-period other comprehensive income (loss)(1,011) 2,156
 (7) 1,138
December 31, 2016$(382) $(5,737) $(715) $(6,834)
              
December 31, 2012$5,625
 $(14,036) $(51) $(8,462)
Other comprehensive income (loss) before reclassifications(2,925) 6,425
 
 3,500
Amounts reclassified from accumulated other comprehensive income (loss)(326) 914
 1
 589
Net current-period other comprehensive income(3,251) 7,339
 1
 4,089
December 31, 2013$2,374
 $(6,697) $(50) $(4,373)
       
(1) All amounts are net of tax. Amounts in parentheses indicate debits.



# 82




The following table presents the reclassifications out of accumulated other comprehensive income:
Reclassifications Out of Accumulated Other Comprehensive Income (1)
Reclassifications Out of Accumulated Other Comprehensive Income (1)
Reclassifications Out of Accumulated Other Comprehensive Income (1)
 Amounts Reclassified  Amounts Reclassified 
Details about Accumulated Other from Accumulated Other Affected Line Item in the Statement from Accumulated Other Affected Line Item in the Statement
Comprehensive Income Components Comprehensive Income Where Net Income Is Presented Comprehensive Income Where Net Income Is Presented
      
For the Year-to-date periods ended:      
      
December 31, 2015   
December 31, 2018   
      
Unrealized gains and losses on available-for-sale securities      
 $129
 Gain on Securities Transactions, Net $
 Loss on Securities Transactions, Net
 129
 Total before tax 
 Total before tax
 (51) Provision for Income Taxes 
 Provision for Income Taxes
 $78
 Net of tax $
 Net of tax
      
Amortization of defined benefit pension items      
Prior-service costs $56
(2) 
Salaries and Employee Benefits $(108)
(2) 
Salaries and Employee Benefits
Actuarial gains/(losses) (846)
(2) 
Salaries and Employee Benefits (325)
(2) 
Salaries and Employee Benefits
 (790) Total before tax (433) Total before tax
 310
 Provision for Income Taxes 111
 Provision for Income Taxes
 $(480) Net of tax $(322) Net of tax
      
Total reclassifications for the period $(402) Net of tax $(322) Net of tax
      
      
December 31, 2014   
December 31, 2017   
      
Unrealized gains and losses on available-for-sale securities      
 $110
 Gain on Securities Transactions, Net $(448) Loss on Securities Transactions, Net
 110
 Total before tax (448) Total before tax
 (43) Provision for Income Taxes 111
 Provision for Income Taxes
 $67
 Net of tax $(337) Net of tax
      
Amortization of defined benefit pension items      
Prior-service costs 87
(2) 
Salaries and Employee Benefits 11
(2) 
Salaries and Employee Benefits
Actuarial gains/(losses) $(474)
(2) 
Salaries and Employee Benefits $(411)
(2) 
Salaries and Employee Benefits
 (387) Total before tax (400) Total before tax
 152
 Provision for Income Taxes 46
 Provision for Income Taxes
 $(235) Net of tax $(354) Net of tax
      
Total reclassifications for the period $(168) Net of tax $(691) Net of tax
      
      

# 83




Reclassifications Out of Accumulated Other Comprehensive Income (1)
Reclassifications Out of Accumulated Other Comprehensive Income (1)
Reclassifications Out of Accumulated Other Comprehensive Income (1)
 Amounts Reclassified  Amounts Reclassified 
Details about Accumulated Other from Accumulated Other Affected Line Item in the Statement from Accumulated Other Affected Line Item in the Statement
Comprehensive Income Components Comprehensive Income Where Net Income Is Presented Comprehensive Income Where Net Income Is Presented
      
December 31, 2013   
December 31, 2016   
      
Unrealized gains and losses on available-for-sale securities      
 $540
 Gain on Securities Transactions, Net $(22) Gain on Securities Transactions, Net
 540
 Total before tax (22) Total before tax
 (214) Provision for Income Taxes 9
 Provision for Income Taxes
 $326
 Net of tax $(13) Net of tax
      
Amortization of defined benefit pension items      
Prior-service costs (2)
(2) 
Salaries and Employee Benefits 12
(2) 
Salaries and Employee Benefits
Actuarial gains/(losses) $(1,513)
(2) 
Salaries and Employee Benefits $(716)
(2) 
Salaries and Employee Benefits
 (1,515) Total before tax (704) Total before tax
 600
 Provision for Income Taxes 276
 Provision for Income Taxes
 $(915) Net of tax $(428) Net of tax
      
Total reclassifications for the period $(589) Net of tax $(441) Net of tax
      
(1) Amounts in parentheses indicate debits to profit/loss.
(2) These accumulated other comprehensive income components are included in the computation of net periodic pension cost (see pension footnote for additional details).




# 84




Note 12:STOCK BASED COMPENSATION (Dollars In Thousands, Except Share and Per Share Amounts)


Arrow has established two stock basedthree stock-based compensation plans: an Incentive and Non-qualified Stock Option Plan (Stock Option(Long Term Incentive Plan), an Employee Stock Purchase Plan (ESPP) and an Employee Stock Ownership Plan (ESOP).  All share and per share data have been adjusted for the September 2015 2%27, 2018 3% stock dividend.

Stock OptionLong Term Incentive Plan

The Long Term Incentive Plan provides for the grant of incentive stock options, non-qualified stock options, restricted stock, restricted stock units, performance units and performance shares. The Compensation Committee of the Board of Directors administers the Long Term Incentive Plan.
Shares Available for Grant at Period-End261,614


Stock Options - Options may be granted at a price no less than the greater of the par value or fair market value of such shares on the date on which such option is granted, and generally expire ten years from the date of grant.  The options usually vest over a four-year period.

Roll Forward Schedule of Stock Option Plan by Shares and Weighted Average Exercise PricesThe following table summarizes information about stock option activity for the year ended December 31, 2018.


 Stock Option Plans
Roll Forward of Shares Outstanding: 
Outstanding at January 1, 2015409,471
Granted55,590
Exercised(43,589)
Forfeited(11,990)
Outstanding at December 31, 2015409,482
Exercisable at December 31, 2015275,401
Vested and Expected to Vest134,081
  
Roll Forward of Shares Outstanding - Weighted Average Exercise Price: 
Outstanding at January 1, 2015$22.04
Granted25.35
Exercised21.04
Forfeited23.23
Outstanding at December 31, 201522.59
Exercisable at December 31, 201521.68
Vested and Expected to Vest24.47
  
Weighted Average Remaining Contractual Life (in years): 
Outstanding at December 31, 20155.72
Exercisable at December 31, 20154.52
Vested and Expected to Vest8.19
  
Aggregate Intrinsic Value: 
Outstanding at December 31, 2015$1,875
Exercisable at December 31, 20151,512
Vested and Expected to Vest363
  
Shares Available for Grant at Period-End401,000
 SharesWeighted Average Exercise PriceWeighted Average Remaining Contractual Life (in years)Aggregate Intrinsic Value
Outstanding at January 1, 2018356,540
23.42
  
Granted53,466
31.84
  
Exercised(107,818)20.92
  
Forfeited(17,666)27.06
  
Outstanding at December 31, 2018284,522
25.67
5.441,807
Vested at Period-End172,410
22.56
3.681,631
Expected to Vest112,112
30.46
8.16176


# 85




Schedule of Shares AuthorizedStock Options Granted Under the Stock OptionLong Term Incentive Plan by Exercise Price Range
Exercise Price RangesExercise Price Ranges 
$18.71 to $19.48$20.82$21.83$23.30 to $23.95$24.51 to $25.27Total$17.48$19.58 to $20.93$21.50 to $21.99$23.19 to $23.66$31.84$35.07Total
Outstanding Options at
December 31, 2015
 
Number of Shares Outstanding65,112
13,150
134,458
67,565
129,197
409,482
Outstanding at December 31, 2018 
Number of Stock Options Outstanding5,763
61,569
52,683
69,175
50,376
44,956
284,522
Weighted-Average Remaining Contractual Life (in years)2.74
0.92
4.78
6.07
8.51
5.72
0.06
1.65
3.75
6.34
9.09
7.86
5.44
Weighted-Average Exercise Price$18.89
$20.41
$22.21
$23.48
$24.60
$22.59
17.48
20.32
21.81
23.45
31.84
35.07
25.67
  
Exercisable Options at
December 31, 2015
 
Number of Shares Outstanding65,112
13,150
129,679
49,747
17,713
275,401
Vested at December 31, 2018 
Number of Stock Options Outstanding5,763
61,569
52,683
38,243
1,030
13,122
172,410
Weighted-Average Remaining Contractual Life (in years)2.74
0.92
4.69
6.07
8.08
4.52
0.06
1.65
3.75
6.00
9.09
7.36
3.68
Weighted-Average Exercise Price$18.89
$20.41
$22.19
$23.48
$24.03
$21.68
17.48
20.32
21.81
23.40
31.84
35.07
22.55
 

Schedule of Other Information on Stock Option Plan InformationOptions Granted

 2015 2014 2013 2018 2017 2016
Shares Granted 55,590
 75,518
 10,404
Stock Options Granted 53,466
 57,290
 60,101
Weighted Average Grant Date Information:            
Fair Value of Options Granted $5.67
 $5.80
 $5.25
 $5.59
 $6.07
 $5.28
Fair Value Assumptions:            
Dividend Yield 3.90% 3.97% 4.20% 2.98% 2.72% 3.88%
Expected Volatility 33.55% 35.30% 36.57% 21.55% 21.40% 32.95%
Risk Free Interest Rate 1.57% 2.19% 1.31% 2.68% 2.25% 1.80%
Expected Lives (in years) 7.66
 6.85
 6.71
 6.98
 6.88
 7.56
            
Amount Expensed During the Year $308
 $360
 $372
 $322
 $351
 $287
Compensation Costs for Non-vested Awards Not Yet Recognized 500
 478
 420
 504
 528
 521
Weighted Average Expected Vesting Period, In Years 2.12
 1.68
 1.45
 2.74
 2.59
 2.71
Proceeds From Stock Options Exercised $917
 $1,454
 $1,254
 2,255
 $1,190
 $2,404
Tax Benefits Related to Stock Options Exercised 59
 25
 23
 240
 168
 188
Intrinsic Value of Stock Options Exercised 250
 170
 267
 1,552
 825
 1,010

Restricted Stock Units - The Company grants restricted stock units which gives the recipient the right to receive shares of Company stock upon vesting. The fair value of each restricted stock unit is the market value of Company stock on the date of grant. 100% of the restricted stock unit awards vest three years from the grant date. Once vested, the restricted stock units become vested units. Vested units settle upon retirement of the recipient. Unvested restricted stock unit awards will generally be forfeited if the recipient ceases to be employed by the Company, with limited exceptions.

The following table summarizes information about restricted stock unit activity for the year ended December 31, 2018 which was the first year the company has granted restricted stock units.

 Restricted Stock UnitsWeighted Average Grant Date Fair Value
Non-vested at January 1, 2018
$
Granted3,377
$32.57
Vested
$
Canceled
$
Non-vested at December 31, 20183,377
$32.57





The following table presents information on the amounts expensed related to Restricted Stock Units awarded pursuant to the Long Term Incentive Plan for the year ended December 31, 2018.
2018
Amount Expensed During the Year34
Compensation Costs for Non-vested Awards Not Yet Recognized76

Employee Stock Purchase Plan
Arrow sponsors an ESPP under which employees purchase Arrow's common stock at a 5% discount below market price. Under current accounting guidance, a stock purchase plan with a discount of 5% or less is not considered a compensatory plan.

Employee Stock Ownership Plan

Arrow maintains an employee stock ownership plan (ESOP(“ESOP”).  Substantially all employees of Arrow and its subsidiaries are eligible to participate upon satisfaction of applicable service requirements.  The ESOP borrowed funds from one of ArrowsArrow’s subsidiary banks to purchase outstanding shares of ArrowsArrow’s common stock.  The notes require annual payments of principal and interest through 2018.2019.  As the debt is repaid, shares are released from collateral based on the proportion of debt paid to total debt outstanding for the year and allocated to active employees.  In addition, the Company makes additional cash contributions to the Plan each year.

Schedule of ESOP Compensation Expense
  2015 2014 2013
ESOP Compensation Expense $900
 $800
 $600
  2018 2017 2016
ESOP Compensation Expense $1,400
 $1,400
 $1,200

As the debt is repaid, shares are released from collateral based on the proportion of debt paid to total debt outstanding for the year and allocated to active employees.  
Shares pledged as collateral are reported as unallocated ESOP shares in stockholdersstockholders’ equity.  As shares are released from collateral, Arrow reports compensation expense equal to the current average market price of the shares, and the shares become outstanding for earnings per share computations.  The ESOP shares as of December 31, 20152018 were as follows:


# 86



Schedule of Shares in ESOP Plan
ESOP Plan Shares:20152018
Allocated Shares684,016
758,101
Shares Released for Allocation During 201517,645
Shares Released for Allocation During 20184,931
Unallocated Shares55,275
5,001
Total ESOP Shares756,936
768,033
  
Market Value of Unallocated Shares$1,502
$160

Note 13:RETIREMENT BENEFIT PLANS (Dollars in Thousands)

Arrow sponsors qualified and nonqualified defined benefit pension plans and other postretirement benefit plans for its employees. Arrow maintains a non-contributory pension plan, which covers substantially all employees.  Effective December 1, 2002, all active participants in the qualified defined benefit pension plan were given a one-time irrevocable election to continue participating in the traditional plan design, for which benefits were based on years of service and the participantsparticipant’s final compensation (as defined), or to begin participating in the new cash balance plan design.  All employees who participate in the plan after December 1, 2002 automatically participate in the cash balance plan design.  The interest credits under the cash balance plan are based on the 30-year U.S. Treasury rate in effect for November of the prior year.  The service credits under the cash balance plan are equal to 6.0% of eligible salaries for employees who become participants on or after January 1, 2003.  For employees in the plan prior to January 1, 2003, the service credits are scaled based on the age of the participant, and range from 6.0% to 12.0%.  The funding policy is to contribute up to the maximum amount that can be deducted for federal income tax purposes and to make all payments required under ERISA.  Arrow also maintains a supplemental non-qualified unfunded retirement plan to provide eligible employees of Arrow and its subsidiaries with benefits in excess of qualified plan limits imposed by federal tax law.
Arrow has multiple non-pension postretirement benefit plans.  The health care, dental and life insurance plans are contributory, with participantsparticipants’ contributions adjusted annually.  ArrowsArrow’s policy is to fund the cost of postretirement benefits based on the current cost of the underlying policies.  However, the health care plan provision for automatic increases of Company contributions each year is based on the increase in inflation and is limited to a maximum of 5%.  
As of December 31, 2014,2018, Arrow updated its mortality assumption to the RP-2014 Mortality Table for annuitants and non-annuitants with projected generational mortality improvements using Scale MP-2014.MP-2018 for the pension plans and the RPH-2014 Mortality Table for annuitants and non-annuitants with projected generational mortality improvements using Scale MP-2018 for the retiree health plan. The revised assumptions resulted in a decrease in postretirement liabilities. As of December 31, 2018, Arrow also updated its mortality assumption for annuity/lump sum conversions for the pension plans to the 2019 IRC Section 417(e)(3)B) applicable mortality table. The revised assumption results in an increase in postretirement liabilities for the pension plans.


The interest rates used in determining the present value of a lump sum payment/annuitizing cash balance accounts were changed to the segment rates in effect fo the January 1, 2019 plan year (3.43%, 4.46%, 4.88%) as of December 31, 2018. This change was made to more accurately reflect current expected long-term interest rates and resulted in an increase in postretirement liabilities.liability for the Employee's Pension Plan and the Select Executive Retirement Plan.
The following tables set forth changes in the plansplans’ benefit obligations (projected benefit obligation for pension benefits and accumulated benefit obligation for postretirement benefits) and changes in the plansplans’ assets and the funded status of the pension plans and other postretirement benefit plan at December 31:
Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Defined Benefit Plan Funded Status     
December 31, 2018     
Fair Value of Plan Assets$48,445
 $
 $
Benefit Obligation38,069
 4,710
 7,706
Funded Status of Plan$10,376
 $(4,710) $(7,706)
      
December 31, 2017     
Fair Value of Plan Assets$53,571
 $
 $
Benefit Obligation38,921
 4,586
 7,727
Funded Status of Plan$14,650
 $(4,586) $(7,727)
      
Change in Benefit Obligation     
Benefit Obligation, at January 1, 2018$38,921
 $4,586
 $7,727
Service Cost 1
1,557
 414
 136
Interest Cost 2
1,598
 192
 333
Plan Participants' Contributions
 
 416
Amendments
 
 453
Actuarial (Gain) Loss(795) (17) (664)
Benefits Paid(3,212) (465) (695)
Benefit Obligation, at December 31, 2018$38,069
 $4,710
 $7,706
      
Benefit Obligation, at January 1, 2017$36,154
 $4,547
 $7,623
Service Cost 1
1,392
 45
 130
Interest Cost 2
1,682
 209
 339
Plan Participants' Contributions
 
 492
Amendments
 
 
Actuarial (Gain) Loss2,440
 245
 (14)
Benefits Paid(2,747) (460) (843)
Benefit Obligation, at December 31, 2017$38,921
 $4,586
 $7,727
      
Change in Fair Value of Plan Assets     
Fair Value of Plan Assets, at January 1, 2018$53,571
 $
 $
Actual Return on Plan Assets(1,914) 
 
Employer Contributions
 465
 279
Plan Participants' Contributions
 
 416
Benefits Paid(3,212) (465) (695)
Fair Value of Plan Assets, at December 31, 2017$48,445
 $
 $
      
Fair Value of Plan Assets, at January 1, 2017$50,220
 $
 $
Actual Return on Plan Assets6,098
 
 
Employer Contributions
 460
 351
Plan Participants' Contributions
 
 492
Benefits Paid(2,747) (460) (843)
Fair Value of Plan Assets, at December 31, 2017$53,571
 $
 $
      
Accumulated Benefit Obligation at December 31, 2018$37,749
 $4,672
 $7,706
      
      


Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Defined Benefit Plan Funded Status     
December 31, 2015     
Fair Value of Plan Assets$47,234
 $
 $
Benefit Obligation35,982
 4,784
 7,701
Funded Status of Plan$11,252
 $(4,784) $(7,701)
      
December 31, 2014     
Fair Value of Plan Assets$45,704
 $
 $
Benefit Obligation36,966
 5,072
 9,170
Funded Status of Plan$8,738
 $(5,072) $(9,170)
      
Change in Benefit Obligation     
Benefit Obligation, at January 1, 2015$36,966
 $5,072
 $9,170
Service Cost1,503
 32
 250
Interest Cost1,545
 211
 394
Plan Participants' Contributions
 
 481
Amendments277
 91
 
Actuarial Gain(1,670) (152) (1,715)
Benefits Paid(2,639) (470) (879)
Benefit Obligation, at December 31, 2015$35,982
 $4,784
 $7,701
      

# 87



Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Benefit Obligation, at January 1, 2014$33,259
 $4,459
 $7,619
Service Cost1,410
 10
 173
Interest Cost1,621
 206
 374
Plan Participants' Contributions
 
 383
Amendments
 
 570
Actuarial Loss2,909
 870
 884
Benefits Paid(2,233) (473) (833)
Benefit Obligation, at December 31, 2014$36,966
 $5,072
 $9,170
      
Change in Fair Value of Plan Assets     
Fair Value of Plan Assets, at January 1, 2015$45,704
 $
 $
Actual Return on Plan Assets1,169
 
 
Employer Contributions3,000
 470
 398
Plan Participants' Contributions
 
 481
Benefits Paid(2,639) (470) (879)
Fair Value of Plan Assets, at December 31, 2015$47,234
 $
 $
      
Change in Fair Value of Plan Assets, continued     
Fair Value of Plan Assets, at January 1, 2014$44,653
 $
 $
Actual Return on Plan Assets3,284
 
 
Employer Contributions
 473
 450
Plan Participants' Contributions
 
 383
Benefits Paid(2,233) (473) (833)
Fair Value of Plan Assets, at December 31, 2014$45,704
 $
 $
      
Accumulated Benefit Obligation at December 31, 2015$35,582
 $4,784
 $7,701
      
Amounts Recognized in the Consolidated Balance Sheets     
December 31, 2015     
Prepaid Pension Asset$11,252
 $
 
Accrued Benefit Liability
 (4,784) (7,701)
Net Benefit Recognized$11,252
 $(4,784) $(7,701)
      
December 31, 2014     
Prepaid Pension Asset$8,738
 $
 
Accrued Benefit Liability
 (5,072) (9,170)
Net Benefit Recognized$8,738
 $(5,072) $(9,170)
      
Amounts Recognized in Other Comprehensive Income (Loss)     
For the Year Ended December 31, 2015     
Net Unamortized Gain Arising During the Period$472
 $(152) $(1,715)
Net Prior Service Cost Arising During the Period277
 91
 
Amortization of Net Loss(601) (131) (114)
Amortization of Prior Service (Cost) Credit83
 (58) 31
  Total Other Comprehensive (Loss) Income for Pension and
     Other Postretirement Benefit Plans
$231
 $(250) $(1,798)
      
For the Year Ended December 31, 2014     
Net Unamortized Loss Arising During the Period$2,855
 $871
 $884
Net Prior Service Cost Arising During the Period
 
 570
Amortization of Net Loss(356) (93) (25)
Amortization of Prior Service (Cost) Credit45
 (72) 114
  Total Other Comprehensive (Loss) Income for Pension and
     Other Postretirement Benefit Plans
$2,544
 $706
 $1,543
      

# 88



Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
For the Year Ended December 31, 2013     
Net Unamortized Loss Arising During the Period$(8,438) $(554) $(1,648)
Net Prior Service Cost Arising During the Period
 
 
Amortization of Net Loss(1,231) (140) (142)
Amortization of Prior Service (Cost) Credit(37) (79) 114
  Total Other Comprehensive (Loss) Income for Pension and
     Other Postretirement Benefit Plans
$(9,706) $(773) $(1,676)
      
Accumulated Other Comprehensive Income     
December 31, 2015     
Net Actuarial Loss$10,727
 $2,169
 $90
Prior Service (Credit) Cost150
 603
 410
Total Accumulated Other Comprehensive Income, Before Tax$10,877
 $2,772
 $500
      
December 31, 2014     
Net Actuarial Loss$10,856
 $2,452
 $1,919
Prior Service (Credit) Cost(210) 570
 379
Total Accumulated Other Comprehensive Income, Before Tax$10,646
 $3,022
 $2,298
Amounts that will be Amortized from Accumulated
  Other Comprehensive Income the Next Year
     
Net Actuarial Loss$559
 $112
 $
Prior Service (Credit) Cost$(57) $57
 $(12)
      
Net Periodic Benefit Cost     
For the Year Ended December 31, 2015     
Service Cost$1,503
 $32
 $250
Interest Cost1,545
 211
 394
Expected Return on Plan Assets(3,311) 
 
Amortization of Prior Service (Credit) Cost(83) 58
 (31)
Amortization of Net Loss601
 131
 114
Net Periodic Benefit Cost$255
 $432
 $727
      
For the Year Ended December 31, 2014     
Service Cost$1,410
 $10
 $173
Interest Cost1,621
 206
 374
Expected Return on Plan Assets(3,230) 
 
Amortization of Prior Service (Credit) Cost(45) 72
 (114)
Amortization of Net Loss356
 93
 25
Net Periodic Benefit Cost$112
 $381
 $458
      
For the Year Ended December 31, 2013     
Service Cost$1,506
 $
 $211
Interest Cost1,261
 163
 308
Expected Return on Plan Assets(2,889) 
 
Amortization of Prior Service (Credit) Cost37
 79
 (114)
Amortization of Net Loss1,232
 139
 142
Net Periodic Benefit Cost$1,147
 $381
 $547
      

# 89



Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Weighted-Average Assumptions Used in
  Calculating Benefit Obligation
     
December 31, 2015     
Discount Rate4.73% 4.61% 4.69%
Rate of Compensation Increase3.50% 3.00% 3.50%
Interest Rate Credit for Determining
  Projected Cash Balance Account
3.03% 

  
Interest Rate to Annuitize Cash
      Balance Account
5.00% 

  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
5.00% 5.00%  
      
December 31, 2014     
Discount Rate4.31% 4.26% 4.31%
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
  Projected Cash Balance Account
3.04% 

  
Interest Rate to Annuitize Cash
      Balance Account
4.75% 

  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
4.75% 4.75%  
      
Weighted-Average Assumptions Used in
  Calculating Net Periodic Benefit Cost
     
December 31, 2015     
Discount Rate4.31% 4.26% 4.31%
Expected Long-Term Return on Plan Assets7.50% 

  
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
      Projected Cash Balance Account
3.04% 

  
Interest Rate to Annuitize Cash
      Balance Account
4.75% 

  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
4.75% 4.75%  
      
December 31, 2014     
Discount Rate5.10% 4.85% 5.10%
Expected Long-Term Return on Plan Assets7.50% 

  
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
      Projected Cash Balance Account
4.00% 

  
Interest Rate to Annuitize Cash
      Balance Account
5.25% 

  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
5.25% 5.25%  
      

# 90



Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
December 31, 2013     
Discount Rate3.55% 3.15% 3.55%
Expected Long-Term Return on Plan Assets7.50% 

  
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
      Projected Cash Balance Account
3.00% 

  
Interest Rate to Annuitize Cash
      Balance Account
4.50% 

  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
4.50% 4.50%  


# 91



Schedule of Defined Benefit Plan Disclosures
Information about Defined Benefit Plan Assets - Employees' Pension Plan
Fair Value Measurements Using:
Asset Category
Quoted Prices
in Active Markets
for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
 Total Percent of Total Target Allocation Minimum Target Allocation Maximum
December 31, 2015             
Cash$44
 $
 $
 $44
 0.1% % 15.0%
Interest-Bearing Money Market Fund2,471
 
 
 2,471
 5.2% % 15.0%
Arrow Common Stock1
4,554
 
 
 4,554
 9.6% % 10.0%
North Country Funds - Equity 2
19,625
 
 
 19,625
 41.6% 

 

Other Mutual Funds - Equity13,194
 
 
 13,194
 27.9% 

 

Total Equity Funds32,819
 
 
 32,819
 69.5% 55.0% 85.0%
North Country Funds - Fixed income 2
7,346
 
 
 7,346
 15.6% 

 

Other Mutual Funds - Fixed Income
 
 
 
 % 

 

Total Fixed Income Funds7,346
 
 
 7,346
 15.6% 15.0% 30.0%
  Total$47,234
 $
 $
 $47,234
 100.0% 

 
              
December 31, 2014             
Cash$20
 $
 $
 $20
 % % 15.0%
Interest-Bearing Money Market Fund4,322
 
 
 4,322
 9.5% % 15.0%
Arrow Common Stock1
4,551
 
 
 4,551
 10.0% % 10.0%
North Country Funds - Equity 2
18,975
 
 
 18,975
 41.4% 

 

Other Mutual Funds - Equity10,954
 
 
 10,954
 24.0% 

 

Total Equity Funds29,929
 
 
 29,929
 65.4% 66.0% 85.0%
North Country Funds - Fixed income 2
5,436
 
 
 5,436
 11.9% 

 

Other Mutual Funds - Fixed Income1,446
 
 
 1,446
 3.2% 

 

Total Fixed Income Funds6,882
 
 
 6,882
 15.1% 15.0% 30.0%
  Total$45,704
 $
 $
 $45,704
 100.0% 

 
Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Amounts Recognized in the Consolidated Balance Sheets     
December 31, 2018     
Prepaid Pension Asset$10,376
 $
 
Accrued Benefit Liability
 (4,710) (7,706)
Net Benefit Recognized$10,376
 $(4,710) $(7,706)
      
December 31, 2017     
Prepaid Pension Asset$14,650
 $
 
Accrued Benefit Liability
 (4,586) (7,727)
Net Benefit Recognized$14,650
 $(4,586) $(7,727)
      
Amounts Recognized in Other Comprehensive Income (Loss)     
For the Year Ended December 31, 2018     
Net Unamortized Loss (Gain) Arising During the Period$4,480
 $(17) $(665)
Net Prior Service Cost Arising During the Period
 
 453
Amortization of Net Loss(194) (131) 
Amortization of Prior Service Credit (Cost)49
 (57) (100)
  Total Other Comprehensive (Loss) for Pension and
     Other Postretirement Benefit Plans
$4,335
 $(205) $(312)
      
For the Year Ended December 31, 2017     
Net Unamortized (Gains) Loss Arising During the Period$(517) $244
 $(14)
Net Prior Service Cost Arising During the Period
 
 
Amortization of Net (Gains) Loss(306) (129) 24
Amortization of Prior Service Credit (Cost)57
 (57) 11
  Total Other Comprehensive Income (Loss) for Pension and
     Other Postretirement Benefit Plans
$(766) $58
 $21
      
For the Year Ended December 31, 2016     
Net Unamortized Loss Arising During the Period$(2,657) $(32) $(328)
Net Prior Service Cost Arising During the Period
 
 
Amortization of Net Loss(591) (125) 
Amortization of Prior Service (Cost) Credit57
 (57) 12
  Total Other Comprehensive (Loss) Income for Pension and
     Other Postretirement Benefit Plans
$(3,191) $(214) $(316)
      
Accumulated Other Comprehensive Income     
December 31, 2018     
Net Actuarial Loss (Gains)$10,942
 $1,979
 $(893)
Prior Service (Credit) Cost313
 432
 786
Total Accumulated Other Comprehensive Income, Before Tax$11,255
 $2,411
 $(107)
      
December 31, 2017     
Net Actuarial Loss (Gains)$6,656
 $2,127
 $(228)
Prior Service (Credit) Cost264
 489
 433
Total Accumulated Other Comprehensive Income, Before Tax$6,920
 $2,616
 $205
Amounts that will be Amortized from Accumulated
  Other Comprehensive Income the Next Year
     
Net Actuarial Loss (Gain)$612
 $106
 $(70)
Prior Service Cost$69
 $54
 $101
      
      
      
      



Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Net Periodic Benefit Cost     
For the Year Ended December 31, 2018     
Service Cost 1
$1,557
 $414
 $136
Interest Cost 2
1,598
 192
 333
Expected Return on Plan Assets 2
(3,362) 
 
Amortization of Prior Service (Credit) Cost 2
(49) 57
 100
Amortization of Net Loss 2
194
 131
 
Net Periodic Benefit Cost$(62) $794
 $569
      
For the Year Ended December 31, 2017     
Service Cost 1
$1,392
 $45
 $130
Interest Cost 2
1,682
 209
 339
Expected Return on Plan Assets 2
(3,141) 
 
Amortization of Prior Service (Credit) Cost 2
(57) 57
 (11)
Amortization of Net Loss 2
306
 129
 (24)
Net Periodic Benefit Cost$182
 $440
 $434
      
For the Year Ended December 31, 2016     
Service Cost 1
$1,400
 $40
 $147
Interest Cost 2
1,641
 206
 340
Expected Return on Plan Assets 2
(3,198) 
 
Amortization of Prior Service (Credit) Cost 2
(57) 57
 (12)
Amortization of Net Loss 2
591
 125
 
Net Periodic Benefit Cost$377
 $428
 $475
      
Weighted-Average Assumptions Used in
  Calculating Benefit Obligation
     
December 31, 2018     
Discount Rate4.81% 4.80% 4.81%
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
  Projected Cash Balance Account
3.36% 3.36%  
      
December 31, 2017     
Discount Rate4.24% 4.18% 4.22%
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
  Projected Cash Balance Account
3.00% 3.00%  
Interest Rate to Annuitize Cash
      Balance Account
4.25% 4.25%  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
4.25% 4.25%  
      
Weighted-Average Assumptions Used in
  Calculating Net Periodic Benefit Cost
     
December 31, 2018     
Discount Rate4.24% 4.18% 4.22%
Expected Long-Term Return on Plan Assets6.50% 

  
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
      Projected Cash Balance Account
3.00% 3.00%  
      


Schedule of Defined Benefit Plan Disclosures
 
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
December 31, 2017     
Discount Rate4.83% 4.73% 4.80%
Expected Long-Term Return on Plan Assets6.50% 

  
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
      Projected Cash Balance Account
3.00% 3.00%  
Interest Rate to Annuitize Cash
      Balance Account
4.50% 4.50%  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
4.50% 4.50%  
      
December 31, 2016     
Discount Rate4.73% 4.61% 4.69%
Expected Long-Term Return on Plan Assets7.00% 

  
Rate of Compensation Increase3.50% 3.50% 3.50%
Interest Rate Credit for Determining
      Projected Cash Balance Account
3.03% 3.03%  
Interest Rate to Annuitize Cash
      Balance Account
5.00% 5.00%  
Interest Rate to Convert Annuities to Actuarially
  Equivalent Lump Sum Amounts
5.00% 5.00%  

Footnotes:
1.Included in Salaries and Employee Benefits on the Consolidated Statements of Income
2.Included in Other Operating Expense on the Consolidated Statements of Income



Schedule of Defined Benefit Plan Disclosures
Information about Defined Benefit Plan Assets - Employees' Pension Plan
Fair Value Measurements Using:
Asset Category
Quoted Prices
in Active Markets
for Identical Assets
(Level 1)
 
Significant Other Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
 Total Percent of Total Target Allocation Minimum Target Allocation Maximum
December 31, 2018             
Cash$
 $
 $
 $
 % % 15.0%
Interest-Bearing Money Market Fund3,310
 
 
 3,310
 6.8% % 15.0%
Arrow Common Stock1
5,381
 
 
 5,381
 11.1% % 10.0%
North Country Funds - Equity 2
16,629
 
 
 16,629
 34.3% 

 

Other Mutual Funds - Equity13,081
 
 
 13,081
 27.0% 

 

Total Equity Funds29,710
 
 
 29,710
 61.3% 55.0% 85.0%
North Country Funds - Fixed income 2
8,124
 
 
 8,124
 16.8% 

 

Other Mutual Funds - Fixed Income1,920
 
 
 1,920
 4.0% 

 

Total Fixed Income Funds10,044
 
 
 10,044
 20.8% 10.0% 30.0%
  Total$48,445
 $
 $
 $48,445
 100.0% 

 
              
December 31, 2017             
Cash$22
 $
 $
 $22
 % % 15.0%
Interest-Bearing Money Market Fund2,682
 
 
 2,682
 5.0% % 15.0%
Arrow Common Stock1
5,657
 
 
 5,657
 10.6% % 10.0%
North Country Funds - Equity 2
19,680
 
 
 19,680
 36.7% 

 

Other Mutual Funds - Equity15,168
 
 
 15,168
 28.3% 

 

Total Equity Funds34,848
 
 
 34,848
 65.0% 55.0% 85.0%
North Country Funds - Fixed income 2
8,388
 
 
 8,388
 15.7% 

 

Other Mutual Funds - Fixed Income1,974
 
 
 1,974
 3.7% 

 

Total Fixed Income Funds10,362
 
 
 10,362
 19.4% 10.0% 30.0%
  Total$53,571
 $
 $
 $53,571
 100.0% 

 

1 Acquisition of Arrow Financial Corporation common stock was under 10% of the total fair value of the employee's pension plan assets at the time of acquisition.
2 The North Country Funds - Equity and the North Country Funds - Fixed Income are publicly traded mutual funds advised by Arrow's subsidiary, North Country Investment Advisers, Inc.

# 92





Schedule of Defined Benefit Plan Disclosures
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Employees'
Pension
Plan
 
Select
Executive
Retirement
Plan
 
Postretirement
Benefit
Plans
Expected Future Benefit Payments          
2016$2,264
 $443
 $539
20172,254
 433
 523
20182,195
 422
 545
20192,353
 410
 568
$2,223
 $447
 $580
20202,566
 397
 566
2,792
 432
 594
2021 - 202513,477
 1,814
 2,944
20212,513
 416
 639
20222,756
 399
 626
20232,781
 381
 614
2024 - 202815,162
 2,683
 3,212


    

    
Estimated Contributions During 2016$
 $443
 $539
Estimated Contributions During 2019$
 $447
 $580
          
Assumed Health Care Cost Trend Rates          
December 31, 2015     
December 31, 2018     
Health Care Cost Trend
Rate Assumed for Next Year
    7.75%    7.00%
Rate to which the Cost Trend
Rate is Assumed to Decline
(the Ultimate Trend Rate)
    3.89%    3.78%
Year that the Rate Reaches
the Ultimate Trend Rate
    2075
    2075
          
December 31, 2014     
December 31, 2017     
Health Care Cost Trend
Rate Assumed for Next Year
    8.00%    7.25%
Rate to which the Cost Trend
Rate is Assumed to Decline
(the Ultimate Trend Rate)
    3.89%    3.89%
Year that the Rate Reaches
the Ultimate Trend Rate
    2075
    2075
          
Effect of a One-Percentage Point Change in Assumed
Health Care Cost Trend Rates
          
Effect of a One Percentage Point Increase on
Service and Interest Cost Components
    $73
    $42
Effect of a One Percentage Point Decrease on
Service and Interest Cost Components
    (61)    (36)
Effect of a One Percentage Point Increase on
Accumulated Postretirement Benefit Obligation
    541
    478
Effect of a One Percentage Point Decrease on
Accumulated Postretirement Benefit Obligation
    (466)    (417)

Fair Value of Plan Assets (Defined Benefit Plan):

For information on fair value measurements, including descriptions of level 1, 2 and 3 of the fair value hierarchy and the valuation methods employed by Arrow, see Note 2, - Summary of Significant Accounting Policies, and Note 17, - Fair Values.Values.

The fair value of level 1 financial instruments in the table above are based on unadjusted, quoted market prices from exchanges in active markets.

In accordance with ERISA guidelines, the Board authorized the purchase of Arrow common stock up to 10% of the fair market value of the plan's assets at the time of acquisition.  


# 93




Pension Plan Investment Policies and Strategies:

The Company maintains a non-contributory pension benefit plan covering substantially all employees for the purpose of rewarding long and loyal service to the Company.  The pension assets are held in trust and are invested in a prudent manner for the exclusive purpose of providing benefits to participants.  The investment objective is to achieve an inflation-protected rate of return that meets the actuarial assumption which is used for funding purposes.  The investment strategy attempts to maximize the investment return on assets at a level of risk deemed appropriate by the Company while complying with ERISA and any applicable regulations and laws.  The investment strategy utilizes asset allocation as a principal determinant for establishing the risk/reward profile of the assets. Asset allocation ranges are established, periodically reviewed, and adjusted as funding levels, and participant benefit characteristics change. Active and passive investment management is employed to help enhance the risk/return profile of the assets.

The Plansplan’s assets are invested in a diversified portfolio of equity securities comprised of companies with small, mid, and large capitalizations.  Both domestic and international equities are allowed to provide further diversification and opportunity for return in potentially higher growth economies with lower correlation of returns.  Growth and value styles of investment are employed to increase the diversification and offer varying opportunities for appreciation.  The fixed income portion of the plan may be invested in U.S. dollar denominated debt securities that shall be rated within the top four ratings categories by nationally recognized ratings agencies.   The fixed income portion will be invested without regard to industry or sector based on analysis of each target securityssecurity’s structural and repayment features, current pricing and trading opportunities as well as credit quality of the issuer.  Individual bonds with ratings that fall below the PlansPlan’s rating requirements will be sold only when it is in the best interests of the Plan.  Hybrid investments, such as convertible bonds, may be used to provide growth characteristics while offering some protection to declining equity markets by having a fixed income component.  Alternative investments such as Treasury Inflation Protected Securities, commodities, and REITs may be used to further enhance diversification while offering opportunities for return.  In accordance with ERISA guidelines, common stock of the Company may be purchased up to 10% of the fair market value of the PlansPlan’s assets at the time of acquisition.  Derivative investments are prohibited in the plan.  

The return on assets assumption was developed through review of historical market returns, historical asset class volatility and correlations, current market conditions, the PlansPlan’s past experience, and expectations on potential future market returns. The assumption represents a long-term average view of the performance of the assets in the Plan, a return that may or may not be achieved during any one calendar year. The assumption is based on the return of the Plan using the historical 15 year return adjusted for the potential for lower than historical returns due to low interest rates.    

Cash Flows - Although weWe were not required to and we did not make any contribution to our qualified pension plan in 2015, we elected to contribute $3 million into the plan during the year.2018.    Arrow makes contributions for its postretirement benefits in an amount equal to actual expenses for the year.  


Note 14:OTHER EXPENSES (Dollars In Thousands)

Other operating expenses included in the consolidated statementsConsolidated Statements of incomeIncome are as follows:

2015 2014 20132018 2017 2016
Computer Services$3,909
 $3,659
 $3,261
Information Technology Services$5,670
 $5,028
 $4,706
Legal and Other Professional Fees2,188
 1,836
 1,823
2,460
 2,194
 2,119
Postage and Courier1,050
 1,084
 1,046
982
 947
 1,087
Advertising and Promotion965
 886
 879
1,083
 1,035
 1,084
Stationery and Printing782
 841
 892
Telephone and Communications832
 746
 804
853
 797
 840
Stationery and Printing796
 851
 905
Intangible Asset Amortization327
 387
 452
262
 279
 297
All Other3,846
 3,531
 3,486
3,507
 3,456
 3,469
Total Other Operating Expense$13,913
 $12,980
 $12,656
$15,599
 $14,577
 $14,494



# 94




Note 15:INCOME TAXES (Dollars In Thousands)

The provision for income taxes is summarized below:
  
Current Tax Expense:2015 2014 20132018 2017 2016
Federal$8,570
 $9,270
 $7,933
$7,668
 $11,142
 $10,496
State860
 1,203
 852
1,450
 917
 1,002
Total Current Tax Expense9,430
 10,473
 8,785
9,118
 12,059
 11,498
Deferred Tax Expense (Benefit):          
Federal1,004
 (315) 172
(40) (1,453) (69)
State176
 16
 122
(52) (77) (214)
Total Deferred Tax Expense (Benefit)1,180
 (299) 294
(92) (1,530) (283)
     
Total Provision for Income Taxes$10,610
 $10,174
 $9,079
$9,026
 $10,529
 $11,215

The provisions for income taxes differed from the amounts computed by applying the U.S. Federal Income Tax Rate, of21% for 2018 and 35% for 2015, 20142017 and 20132016, to pre-tax income as a result of the following:

2015 2014 20132018 2017 2016
Computed Tax Expense at Statutory Rate$12,345
 $11,737
 $10,806
$9,514
 $13,949
 $13,212
Increase (Decrease) in Income Taxes Resulting From:          
Tax Cuts and Jobs Act impact on deferred remeasurement
 (1,116) 
Tax-Exempt Income(2,292) (2,215) (2,238)(1,407) (2,537) (2,437)
Nondeductible Interest Expense36
 51
 80
50
 52
 40
State Taxes, Net of Federal Income Tax Benefit805
 791
 633
1,093
 698
 554
Tax benefit from stock based compensation(175) (134) 
Other Items, Net(284) (190) (202)(49) (383) (154)
Total Provision for Income Taxes$10,610
 $10,174
 $9,079
$9,026
 $10,529
 $11,215

The Tax Act was enacted on December 22, 2017 and introduced significant changes to U.S. income tax law. Effective in 2018, the Tax Act reduces the U.S. statutory tax rate from 35% to 21%, among other changes. We do not believe that the other provisions within the Tax Act will have a material impact.

The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities at December 31, 20152018 and 20142017 are presented below:

2015
20142018
2017
Deferred Tax Assets:      
Allowance for Loan Losses$6,453
 $6,113
$5,131
 $4,730
Pension and Deferred Compensation Plans3,973
 3,885
2,764
 2,595
Pension Liability Included in Accumulated Other Comprehensive Income5,550
 6,263
3,450
 2,475
Other557
 614
342
 357
Net Unrealized Losses on Securities Available-for-Sale Included in
Accumulated Other Comprehensive Income
1,259
 426
Total Gross Deferred Tax Assets16,533
 16,875
12,946
 10,583
Valuation Allowance for Deferred Tax Assets
 

 
Total Gross Deferred Tax Assets, Net of Valuation Allowance$16,533
 $16,875
$12,946
 $10,583
Deferred Tax Liabilities:      
Pension Plans$8,680
 $7,604
$5,502
 $5,487
Depreciation1,383
 1,222
1,149
 955
Deferred Income4,167
 3,927
3,003
 2,779
Net Unrealized Gains on Securities Available-for-Sale Included in
Accumulated Other Comprehensive Income
405
 1,638
Net Unrealized Gains on Equity Securities166
 
Goodwill5,316
 5,242
3,546
 3,566
Total Gross Deferred Tax Liabilities$19,951
 $19,633
$13,366
 $12,787

Management believes that the realization of the recognized netgross deferred tax assets at December 31, 20152018 and 20142017 is more likely than not, based on existing loss carryback ability, available tax planning strategieshistoric earnings and expectations as to future taxable income.


Interest and penalties are recorded as a component of the provision for income taxes, if any.  There are no current examinations of our Federal or state income tax returns, nor have we been notified of any up-coming examinations. Tax years 20122015 through 20152018 are subject to Federal and New York State examination. Management annually conducts an analysis of its tax positions and has concluded that it has no uncertain tax positions as of December 31, 2018.



# 95



Note 16:EARNINGS PER SHARE (In(Dollars In Thousands, Except Per Share Amounts)

The following table presents a reconciliation of the numerator and denominator used in the calculation of basic and diluted earnings per common share ("EPS") for each of the years in the three-year period ended December 31, 2015.2018.  All share and per share amounts have been adjusted for the 2015 2%September 27, 2018 3% stock dividend.

Earnings Per Share
Year-to-Date Period Ended:Year-to-Date Period Ended:
12/31/2015 12/31/2014 12/31/201312/31/2018 12/31/2017 12/31/2016
Earnings Per Share - Basic:          
Net Income$24,662
 $23,360
 $21,795
$36,279
 $29,326
 $26,534
Weighted Average Shares - Basic12,894
 12,856
 12,793
14,408
 14,310
 14,206
Earnings Per Share - Basic$1.91
 $1.82
 $1.70
$2.52
 $2.05
 $1.87
          
Earnings Per Share - Diluted:

 

  

 

  
Net Income$24,662
 $23,360
 $21,795
$36,279
 $29,326
 $26,534
Weighted Average Shares - Basic12,894
 12,856
 12,793
14,408
 14,310
 14,206
Dilutive Average Shares Attributable to Stock Options48
 30
 32
80
 96
 91
Weighted Average Shares - Diluted12,942
 12,886
 12,825
14,488
 14,406
 14,297
Earnings Per Share - Diluted$1.91
 $1.81
 $1.70
$2.50
 $2.04
 $1.86
Antidilutive Shares Excluded from the Calculation
of Earnings Per Share

 
 47



Note 17:FAIR VALUES (Dollars In Thousands)

FASB ASC Subtopic 820-10 defines fair value, establishes a framework for measuring fair value in generally accepted accounting principles (GAAP) and requires certain disclosures about fair value measurements.  We do not have any nonfinancial assets or liabilities measured at fair value on a recurring basis. The only assets or liabilities that Arrow measured at fair value on a recurring basis at December 31, 20152018 were securities available-for-sale and 2014equity securities and at December 31, 2017 were securities available-for-sale.  Arrow held no securities or liabilities for trading on such date.dates.  For information on fair value measurements, including descriptions of level 1, 2 and 3 of the fair value hierarchy and the valuation methods employed by Arrow, see Note 2, - “SummarySummary of Significant Accounting Policies.”  Policies.


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The table below presents the financial instrument's fair value and the amounts within the fair value hierarchy based on the lowest level of input that is significant to the fair value measurement:

Fair Value of Assets and Liabilities Measured on a Recurring and Nonrecurring BasisFair Value of Assets and Liabilities Measured on a Recurring and Nonrecurring Basis  Fair Value of Assets and Liabilities Measured on a Recurring and Nonrecurring Basis  
Fair Value Measurements at Reporting Date Using:Fair Value Measurements at Reporting Date Using:
Fair Value of Assets and Liabilities Measured on a Recurring Basis:Fair Value 
Quoted Prices
In Active Markets for Identical Assets
(Level 1)
 
Significant Other
Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
 Total Gains (Losses)Fair Value 
Quoted Prices
In Active Markets for Identical Assets
(Level 1)
 
Significant Other
Observable Inputs
(Level 2)
 
Significant Unobservable Inputs
(Level 3)
 Total Gains (Losses)
December 31, 2015         
December 31, 2018         
Securities Available-for Sale:                  
U.S. Agency Obligations$155,782
 $
 $155,782
 $
  
U.S. Government & Agency Obligations$46,765
 $
 $46,765
 $
  
State and Municipal Obligations52,408
 
 52,408
 
  1,195
 
 1,195
 
  
Mortgage-Backed Securities - Residential178,588
 
 178,588
 
  
Mortgage-Backed Securities268,775
 
 268,775
 
  
Corporate and Other Debt Securities14,299
 
 14,299
 
  800
 
 800
 
  
Mutual Funds and Equity Securities1,232
 
 1,232
 
  
Total Securities Available-for-Sale$402,309
 $
 $402,309
 $
 

317,535
 $
 $317,535
 $
 

December 31, 2014         
Equity Securities1,774
   1,774
    
Total Securities Measured on a Recurring Basis$319,309
   319,309
    
December 31, 2017         
Securities Available-for Sale:                  
U.S. Agency Obligations$137,603
 $
 $137,603
 $
  
U.S. Government & Agency Obligations$59,894
 $
 $59,894
 $
  
State and Municipal Obligations81,730
 
 81,730
 
  10,349
 
 10,349
 
  
Mortgage-Backed Securities - Residential128,827
 
 128,827
 
  
Mortgage-Backed Securities227,596
 
 227,596
 
  
Corporate and Other Debt Securities16,725
 
 16,725
 
  800
 
 800
 
  
Mutual Funds and Equity Securities1,254
 
 1,254
 
  
Equity Securities1,561
 
 1,561
 
  
Total Securities Available-for Sale$366,139
 $
 $366,139
 $
 

$300,200
 $
 $300,200
 $
 

                  
Fair Value of Assets and Liabilities Measured on a Nonrecurring Basis:                  
December 31, 2015         
December 31, 2018         
Collateral Dependent Impaired Loans$
 $
 $
 $
 $
$
 $
 $
 $
 $
Other Real Estate Owned and Repossessed Assets, Net$2,018
 $
 $
 $2,018
 $(687)$1,260
 $
 $
 $1,260
 $(669)
December 31, 2014         
December 31, 2017         
Collateral Dependent Impaired Loans$574
 $
 $
 $574
 $(109)$
 $
 $
 $
 $
Other Real Estate Owned and Repossessed Assets, Net$393
 $
 $
 $393
 $(15)$1,847
 $
 $
 $1,847
 $(569)

We determine the fair value of financial instruments under the following hierarchy:
Level 1 - Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets or liabilities;
Level 2 - Quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs that are observable, either directly or indirectly, for substantially the full term of the asset or liability;
Level 3 - Prices or valuation techniques that require inputs that are both significant to the fair value measurement and unobservable (i.e., supported by little or no market activity).



During the third quarter of 2018, the Company determined that the previously reported U.S. Government & Agency Obligations of $59,894 at December 31, 2017 were incorrectly classified as Level 1 securities, instead of the correct classification as Level 2 securities. The Company corrected the fair value leveling disclosure for the year ended December 31, 2017 to reflect the correction of this classification. This error had no impact on the fair value of U.S. Government & Agency Obligation or the total securities available-for-sale.
There were no transfers between Levels 1, 2 and 3 for the years ended December 31, 2018 or 2017.

Fair Value Methodology for Assets and Liabilities Measured on a Recurring Basis

The fair value of level 1 securities available-for-sale are based on unadjusted, quoted market prices from exchanges in active markets. The fair value of level 2 securities available-for-sale are based on an independent bond and equity pricing service for identical assets or significantly similar securities and an independent equity pricing service for equity securities not actively traded. The pricing services use a variety of techniques to arrive at fair value including market maker bids, quotes and pricing models. Inputs to the pricing models include recent trades, benchmark interest rates, spreads and actual and projected cash flows.

Fair Value Methodology for Assets and Liabilities Measured on a Nonrecurring Basis

The fair value of collateral dependent impaired loans and other real estate owned was based on third-party appraisals.appraisals less estimated cost to sell. The appraisals may be adjusted by management for qualitative factors such as economic conditions and estimated liquidation expenses.

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Other assets which might have been included in this table include mortgage servicing rights, goodwill and other intangible assets. Arrow evaluates each of these assets for impairment on an annual basis, with no impairment recognized for these assets at December 31, 20152018 and December 31, 2014.

Fair Value by Balance Sheet Grouping

The following table presents a summary of the carrying amount, the fair value or an amount approximating fair value and the fair value hierarchy of Arrows financial instruments:
Schedule of Fair Values by Balance Sheet Grouping
     Fair Value Hierarchy
 
Carrying
Amount
 
Fair
Value
 Level 1 Level 2 Level 3
December 31, 2015         
Cash and Cash Equivalents$51,068
 $51,068
 $51,068
 $
 $
Securities Available-for-Sale402,309
 402,309
 
 402,309
 
Securities Held-to-Maturity320,611
 325,930
 
 325,930
 
Federal Home Loan Bank and Federal Reserve Bank Stock8,839
 8,839
 8,839
 
 
Net Loans1,557,914
 1,557,511
 
 
 1,557,511
Accrued Interest Receivable6,360
 6,360
 6,360
 
 
Deposits2,030,423
 2,024,224
 1,840,606
 183,618
 
Federal Funds Purchased and Securities Sold Under Agreements to Repurchase23,173
 19,421
 19,421
 
 
Federal Home Loan Bank Term Advances137,000
 137,063
 82,000
 55,063
 
Junior Subordinated Obligations Issued
  to Unconsolidated Subsidiary Trusts
20,000
 20,000
 
 20,000
 
Accrued Interest Payable231
 231
 231
 
 
          
December 31, 2014         
Cash and Cash Equivalents$46,295
 $46,295
 $46,295
 $
 $
Securities Available-for-Sale366,139
 366,139
 
 366,139
 
Securities Held-to-Maturity302,024
 308,566
 
 308,566
 
Federal Home Loan Bank and Federal Reserve Bank Stock4,851
 4,851
 4,851
 
 
Net Loans1,397,698
 1,405,454
 
 
 1,405,454
Accrued Interest Receivable5,834
 5,834
 5,834
 
 
Deposits1,902,948
 1,899,682
 1,697,105
 202,577
 
Federal Funds Purchased and Securities Sold Under Agreements to Repurchase19,421
 19,421
 19,421
 
 
Federal Home Loan Bank Term Advances51,000
 51,258
 41,000
 10,258
 
Junior Subordinated Obligations Issued
  to Unconsolidated Subsidiary Trusts
20,000
 20,000
 
 20,000
 
Accrued Interest Payable274
 274
 274
 
 
          
2017.

Fair Value Methodology for Financial Instruments Not Measured on a Recurring or Nonrecurring Basis

SecuritiesThe fair value for securities held-to-maturity are fair valuedis determined utilizing an independent bond pricing service for identical assets or significantly similar securities.  The pricing service uses a variety of techniques to arrive at fair value including market maker bids, quotes and pricing models.  Inputs to the pricing models include recent trades, benchmark interest rates, spreads and actual and projected cash flows.

ASU 2016-01 "Recognition and Measurement of Financial Assets and Financial Liabilities" requires that, effective for the first quarter of 2018, the fair value for loans must be disclosed using the "exit price" notion which is a reasonable estimate of what another party might pay in an orderly transaction. Fair values for loans are estimatedcalculated for portfolios of loans with similar financial characteristics.  Loans are segregated by type such as commercial, commercial real estate, residential mortgage, indirect auto and other consumer loans.  Each loan category is further segmented into fixed and adjustable interest rate terms and by performing and nonperforming categories.  The fair value methodology does not use an exit price methodology. The fair value of performing loans is calculated by discounting scheduled cash flows throughdetermining the estimated maturity usingfuture cash flow, which is the contractual cash flow adjusted for estimated prepayments. The discount rate is determined by starting with current market discount rates that reflectyields, and first adjusting for a liquidity premium. This premium is separately determined for residential real estate loans vs. other loans. Then a credit loss component is determined utilizing the credit and interest rate risk inherentloss assumptions used in the loan.  The estimate of maturityallowance for loan and lease loss model. Finally, a discount spread is applied separately for consumer loans vs. commercial loans based on historical experience with repayments for each loan classification, modified, as required, by an

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estimatemarket information and utilization of the effect of current economic and lending conditions.Swap Curve.  Fair value for nonperforming loans is generally based on recent external appraisals.  If appraisals are not available, estimated cash flows are discounted using a rate commensurate with the risk associated with the estimated cash flows.  Assumptions regarding credit risk, cash flows and discount rates are judgmentally determined using available market information and specific borrower information.

The fair value of time deposits is based on the discounted value of contractual cash flows, except that the fair value is limited to the extent that the customer could redeem the certificate after imposition of a premature withdrawal penalty.  The discount rates are estimated using the FHLBNYFederal Home Loan Bank of New York ("FHLBNY") yield curve, which is considered representative of ArrowsArrow’s time deposit rates. The fair value of all other deposits is equal to the carrying value.

The fair value of FHLBNY advances is estimated based on the discounted value of contractual cash flows.  The discount rate is estimated using current rates on FHLBNY advances with similar maturities and call features.

The carrying amount of FHLBNY and FRB stock approximates fair value. If the stock was redeemed, the Company will receive an amount equal to the par value of the stock.
Based on Arrows capital adequacy, theThe book value of the outstanding trust preferred securities (Junior Subordinated Obligations Issued to Unconsolidated Subsidiary Trusts) are considered to approximate fair value since the interest rates are variable (indexed to LIBOR) and Arrow is well-capitalized.



Fair Value by Balance Sheet Grouping

The following table presents a summary of the carrying amount, the fair value or an amount approximating fair value and the fair value hierarchy of Arrow’s financial instruments:
Schedule of Fair Values by Balance Sheet Grouping
     Fair Value Hierarchy
 
Carrying
Amount
 
Fair
Value
 Level 1 Level 2 Level 3
December 31, 2018         
Cash and Cash Equivalents$84,239
 $84,239
 $84,239
 $
 $
Securities Available-for-Sale317,535
 317,535
 
 317,535
 
Securities Held-to-Maturity283,476
 280,338
 
 280,338
 
Equity Securities1,774
 1,774
   1,774
  
FHLBNY and Federal Reserve Bank Stock15,506
 15,506
 
 15,506
 
Net Loans2,176,019
 2,114,372
 
 
 2,114,372
Accrued Interest Receivable7,035
 7,035
 
 7,035
 
Deposits2,345,584
 2,338,410
 
 2,338,410
 
Federal Funds Purchased and Securities Sold Under Agreements to Repurchase54,659
 54,659
 
 54,659
 
FHLBNY Overnight Advances234,000
 234,000
 
 234,000
 
Federal Home Loan Bank Term Advances45,000
 44,652
 
 44,652
 
Junior Subordinated Obligations Issued
  to Unconsolidated Subsidiary Trusts
20,000
 20,000
 
 20,000
 
Accrued Interest Payable570
 570
 
 570
 
          
December 31, 2017         
Cash and Cash Equivalents$72,838
 $72,838
 $72,838
 $
 $
Securities Available-for-Sale300,200
 300,200
 
 300,200
 
Securities Held-to-Maturity335,907
 335,901
 
 335,901
 
Federal Home Loan Bank and Federal Reserve Bank Stock9,949
 9,949
 
 9,949
 
Net Loans1,932,184
 1,901,046
 
 
 1,901,046
Accrued Interest Receivable6,753
 6,753
 
 6,753
 
Deposits2,245,116
 2,236,548
 
 2,236,548
 
Federal Funds Purchased and Securities Sold Under Agreements to Repurchase64,966
 64,966
 
 64,966
 
Federal Home Loan Bank Overnight Advances105,000
 105,000
 
 105,000
 
Federal Home Loan Bank Term Advances55,000
 54,781
 
 54,781
 
Junior Subordinated Obligations Issued
  to Unconsolidated Subsidiary Trusts
20,000
 20,000
 
 20,000
 
Accrued Interest Payable410
 410
 
 410
 
          




Note 18:LEASES (Dollars In Thousands)

At December 31, 2015,2018, Arrow was obligated under a number of noncancellable operating leases for buildings and equipment. Certain of these leases provide for escalation clauses and contain renewal options calling for increased rentals if the lease is renewed.
Net rental expense for the years ended December 31, 2015, 20142018, 2017 and 20132016 was as follows:
 2015
2014
2013
Net Rental Expense$862
$784
$671
 2018
2017
2016
Net Rental Expense$844
$746
$822


Future minimum lease payments on operating leases at December 31, 20152018 were as follows:
 
Operating
Leases

2016$704
2017517
2018454
2019333
2020219
Later Years468
Total Minimum Lease Payments$2,695
 
Operating
Leases

2019$857
2020626
2021497
2022357
2023286
2024 and beyond2,776
Total Minimum Lease Payments$5,399

Arrow leases five of its branch offices, at market rates, from StewartsStewart’s Shops Corp.  Mr. Gary C. Dake, President of StewartsStewart’s Shops Corp., serves on both the boards of Arrow and Saratoga National Bank and Trust Company.   


Note 19:REGULATORY MATTERS (Dollars in Thousands)

In the normal course of business, Arrow and its subsidiaries operate under certain regulatory restrictions, such as the extent and structure of covered inter-company borrowings and maintenance of reserve requirement balances.
The principal source of the funds for the payment of stockholder dividends by Arrow has been from dividends declared and paid to Arrow by its bank subsidiaries.  As of December 31, 2015,2018, the maximum amount that could have been paid by subsidiary banks to Arrow, without prior regulatory approval, was approximately $31.0.$56.1 million.
Under current Federal Reserve regulations, Arrow is prohibited from borrowing from the subsidiary banks unless such borrowings are secured by specific obligations.  Additionally, the maximum of any such borrowingborrowings from any one subsidiary bank(aggregated with all other "covered transactions between the bank and Arrow) is limited to 10% of an affiliatesthat bank’s capital and surplus. Loans and other covered transactions between any one subsidiary bank and all of its affiliates cannot exceed 20% of that bank's capital and surplus.
Arrow and its subsidiary banks are subject to various regulatory capital requirements administered by the federal banking agencies.  Failure to meet minimum capital requirements can initiate certain mandatory--and possibly additional discretionary--actions by regulators that, if undertaken, could have a direct material effect on an institutionsinstitution’s financial statements.  Under capital adequacy guidelines and the regulatory framework for prompt corrective action, Arrow and its subsidiary banks must meet specific capital guidelines that involve quantitative measures of assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices.  Capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.
QuantitativeCurrent quantitative measures established by regulation to ensure capital adequacy require Arrow and its subsidiary banks to maintain minimum capital amounts and ratios (set forth in the table below) of total and Tier I capital (as defined in the regulations) to risk-weighted assets (as defined), and of Tier I capital (as defined) to average assets (as defined).  Management believes, as of

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December 31, 20152018 and 2014,2017, that Arrow and both subsidiary banks meet all capital adequacy requirements to which they are subject.
The regulatory capital requirements incorporate a capital concept, the so-called "capital conservation buffer" (set at 2.5%, after full phase-in), which must be added to each of the minimum required risk-based capital ratios (i.e., the minimum CET1 ratio, the minimum Tier 1 risk-based capital ratio and the minimum total risk-based capital ratio). As of January 1, 2019, the capital conservation buffer increased to 2.50% of risk weighted assets from 1.875% at January 1, 2018.
The Economic Growth Act was signed into law May 24, 2018, and includes a provision requiring the federal bank regulatory agencies to establish a "community bank leverage ratio" (CBLR) of between 8% and 10%, calculated by dividing tangible equity capital by average total consolidated assets of "qualifying community banks" that meet certain requirements to be set by those regulatory agencies.  A qualifying community bank is a depository institution or bank holding company with less than $10 billion in total assets that meets the other requirements to be established by the regulators.  If a qualifying community bank exceeds the community bank leverage ratio, it will be deemed to have met all applicable capital and leverage requirements, including the generally applicable leverage capital requirements and risk-based capital requirements and (if the community bank is a depository institution), the "well capitalized" requirement under the federal "prompt corrective action" capital standards.  This new community bank leverage ratio is intended to reduce the burden of compliance with regard to regulatory capital adequacy for qualifying community banks.


However, this alternative capital standard will not be effective until the federal bank regulatory authorities adopt rules for its implementation.
On November 21, 2018, federal banking regulators issued a notice of proposed rulemaking that would set the threshold for the CBLR at greater than 9%, calculated as the ratio of “CBLR tangible equity” divided by “average total consolidated assets.” Based on the parameters of this proposed rulemaking, the CBLR for Arrow and both subsidiary banks is estimated to exceed the 9% threshold. However, these proposed rules are not yet final, and the terms of the rules may change before becoming final. Upon effectiveness, the final rules may impact Arrow’s capital options and requirements, although the potential impact of the final rules on Arrow will remain uncertain until those final rules are issued.  Until those rules become final, the enhanced bank capital standards promulgated under Dodd-Frank will remain applicable to Arrow.
As of December 31, 2015,2018, Arrow and both subsidiary banks qualified as well-capitalized under the regulatory framework for prompt corrective action.  To be categorized as well-capitalized,“well-capitalized, Arrow and its subsidiary banks must maintain minimum total risk-based, Tier I risk-based, and Tier I leverage, and CET1 risk-based ratios as set forth in the table below.  There are no conditions or events that management believes have changed ArrowsArrow’s or its subsidiary banksbanks’ categories.
The actual capital amounts and ratios for Arrows and its subsidiary banks,, Glens Falls National Bank and Trust Company ((“Glens Falls NationalNational”) and Saratoga National Bank and Trust Company ((“Saratoga NationalNational”), actual capital amounts and ratios are presented in the table below as of December 31, 20152018 and 2014:2017:

 Actual Minimum Amounts For Capital Adequacy Purposes Minimum Amounts To Be Well-Capitalized
 Amount Ratio Amount Ratio Amount Ratio
As of December 31, 2015:           
Total Capital
 (to Risk Weighted Assets):
           
Arrow$239,988
 15.1% $127,146
 8.0% $158,932
 10.0%
Glens Falls National193,302
 15.0% 103,094
 8.0% 128,868
 10.0%
Saratoga National37,658
 12.6% 23,910
 8.0% 29,887
 10.0%
Tier I Capital
 (to Risk Weighted Assets):
           
Arrow223,899
 14.1% 95,276
 6.0% 127,035
 8.0%
Glens Falls National180,280
 14.0% 77,263
 6.0% 103,017
 8.0%
Saratoga National34,642
 11.6% 17,918
 6.0% 23,891
 8.0%
Tier I Capital
 (to Average Assets):
           
Arrow223,899
 9.3% 96,301
 4.0% 120,376
 5.0%
Glens Falls National180,280
 8.9% 81,025
 4.0% 101,281
 5.0%
Saratoga National34,642
 8.9% 15,569
 4.0% 19,462
 5.0%
Common Equity Tier 1 Capital
 (to Risk Weighted Assets):
           
Arrow203,848
 12.8% 71,665
 4.5% 103,517
 6.5%
Glens Falls National180,229
 14.0% 57,931
 4.5% 83,678
 6.5%
Saratoga National34,642
 11.6% 13,439
 4.5% 19,411
 6.5%


Actual 
Minimum Amounts For Capital
Adequacy Purposes
 Minimum Amounts To Be Well-CapitalizedActual Minimum Amounts For Capital Adequacy Purposes (including "capital conservation buffer") Minimum Amounts To Be Well-Capitalized
Amount Ratio Amount Ratio Amount RatioAmount Ratio Amount Ratio Amount Ratio
As of December 31, 2014:           
As of December 31, 2018           
Total Capital
(to Risk Weighted Assets):
                      
Arrow$225,766
 15.5% $116,524
 8.0% $145,655
 10.0%$304,109
 14.9% $202,059
 9.9% $204,100
 10.0%
Glens Falls National183,446
 15.5% 94,682
 8.0% 118,352
 10.0%237,238
 14.4% 163,101
 9.9% 164,749
 10.0%
Saratoga National35,217
 13.3% 21,183
 8.0% 26,479
 10.0%56,483
 14.2% 39,379
 9.9% 39,777
 10.0%
Tier I Capital
(to Risk Weighted Assets):
                      
Arrow210,136
 14.5% 57,969
 4.0% 86,953
 6.0%283,913
 13.9% 161,361
 7.9% 163,403
 8.0%
Glens Falls National170,497
 14.4% 47,360
 4.0% 71,040
 6.0%220,844
 13.4% 130,199
 7.9% 131,847
 8.0%
Saratoga National32,596
 12.3% 10,600
 4.0% 15,900
 6.0%52,681
 13.2% 31,529
 7.9% 31,928
 8.0%
Tier I Capital
(to Average Assets):
                      
Arrow210,136
 9.4% 89,420
 4.0% 89,420
 4.0%283,913
 9.6% 118,297
 4.0% 147,871
 5.0%
Glens Falls National170,497
 9.1% 74,944
 4.0% 93,680
 5.0%220,844
 9.1% 97,074
 4.0% 121,343
 5.0%
Saratoga National32,596
 9.4% 13,871
 4.0% 17,338
 5.0%52,681
 9.6% 21,950
 4.0% 27,438
 5.0%
Common Equity Tier 1 Capital
(to Risk Weighted Assets):
           
Arrow263,863
 12.9% 130,909
 6.4% 132,954
 6.5%
Glens Falls National220,794
 13.4% 105,454
 6.4% 107,102
 6.5%
Saratoga National52,681
 13.2% 25,542
 6.4% 25,941
 6.5%
           
As of December 31, 2017           
Total Capital
(to Risk Weighted Assets):
           
Arrow278,163
 15.0% 172,461
 9.3% 185,442
 10.0%
Glens Falls National220,275
 14.6% 140,312
 9.3% 150,873
 10.0%
Saratoga National48,822
 14.0% 32,432
 9.3% 34,873
 10.0%
Tier I Capital
(to Risk Weighted Assets):
           
Arrow259,378
 14.0% 135,247
 7.3% 148,216
 8.0%
Glens Falls National205,200
 13.6% 110,144
 7.3% 120,706
 8.0%
Saratoga National45,311
 13.0% 25,444
 7.3% 27,884
 8.0%
Tier I Capital
(to Average Assets):
           
Arrow259,378
 9.5% 109,212
 4.0% 136,515
 5.0%
Glens Falls National205,200
 9.1% 90,198
 4.0% 112,747
 5.0%
Saratoga National45,311
 9.4% 19,281
 4.0% 24,102
 5.0%
Common Equity Tier 1 Capital
(to Risk Weighted Assets):
           
Arrow239,326
 12.9% 107,604
 5.8% 120,591
 6.5%
Glens Falls National205,148
 13.6% 87,490
 5.8% 98,049
 6.5%
Saratoga National45,311
 13.0% 20,216
 5.8% 22,656
 6.5%



# 100



Note 20:PARENT ONLY FINANCIAL INFORMATION (Dollars In Thousands)

Condensed financial information for Arrow Financial Corporation is as follows:

BALANCE SHEETSDecember 31,December 31,
ASSETS2015 20142018 2017
Interest-Bearing Deposits with Subsidiary Banks$3,441
 $3,013
$2,298
 $2,186
Available-for-Sale Securities1,232
 1,254

 1,562
Held-to-Maturity Securities1,000
 1,000
Equity Securities1,774
 
Investment in Subsidiaries at Equity225,934
 214,813
280,408
 261,622
Other Assets7,390
 6,538
8,626
 7,987
Total Assets$238,997
 $226,618
$293,106
 $273,357
LIABILITIES      
Junior Subordinated Obligations Issued to
Unconsolidated Subsidiary Trusts
$20,000
 $20,000
$20,000
 $20,000
Other Liabilities5,026
 5,692
3,522
 3,754
Total Liabilities25,026
 25,692
23,522
 23,754
STOCKHOLDERS EQUITY
   
Total Stockholders Equity
213,971
 200,926
Total Liabilities and Stockholders Equity
$238,997
 $226,618
STOCKHOLDERS’ EQUITY   
Total Stockholders’ Equity269,584
 249,603
Total Liabilities and Stockholders’ Equity$293,106
 $273,357
  
STATEMENTS OF INCOMEYears Ended December 31,Years Ended December 31,
Income:2015 2014 20132018 2017 2016
Dividends from Bank Subsidiaries$13,400
 $13,300
 $12,900
$13,300
 $12,800
 $11,650
Interest and Dividends on Investments118
 116
 116
48
 53
 117
Other Income (Including Management Fees)847
 578
 549
907
 677
 635
Total Income14,365
 13,994
 13,565
14,255
 13,530
 12,402
Expense:          
Interest Expense619
 620
 640
976
 781
 691
Salaries and Employee Benefits80
 77
 59
Other Expense885
 754
 860
1,175
 958
 942
Total Expense1,584
 1,451
 1,559
2,151
 1,739
 1,633
Income Before Income Tax Benefit and Equity          
in Undistributed Net Income of Subsidiaries12,781
 12,543
 12,006
12,104
 11,791
 10,769
Income Tax Benefit372
 473
 634
686
 225
 482
Equity in Undistributed Net Income of Subsidiaries11,509
 10,344
 9,155
23,489
 17,310
 15,283
Net Income$24,662
 $23,360
 $21,795
$36,279
 $29,326
 $26,534

The Statement of Changes in StockholdersStockholders’ Equity is not reported because it is identical to the Consolidated Statement of Changes in StockholdersStockholders’ Equity.


# 101




STATEMENTS OF CASH FLOWSYears Ended December 31,Years Ended December 31,
2015 2014 20132018 2017 2016
Cash Flows from Operating Activities:          
Net Income$24,662
 $23,360
 $21,795
$36,279
 $29,326
 $26,534
Adjustments to Reconcile Net Income to Net Cash Provided by Operating Activities:          
Undistributed Net Income of Subsidiaries(11,509) (10,344) (9,155)(23,489) (17,310) (15,283)
Shares Issued Under the Directors Stock Plan
227
 197
 198
Stock-Based Compensation Expense308
 360
 372
Shares Issued Under the Directors’ Stock Plan205
 233
 205
Changes in Other Assets and Other Liabilities(1,419) (1,014) (990)(918) (1,179) (899)
Net Cash Provided by Operating Activities12,269
 12,559
 12,220
12,077
 11,070
 10,557
Cash Flows from Investing Activities:          
Proceeds from the Sale of Securities Available-for-Sale47
 45
 45
Purchases of Securities Available-for-Sale(47) (45) (45)
Net Cash (Used in) Provided by Investing Activities
 
 
Proceeds of Securities Held-to-Maturity
 1,000
 
Net Cash Provided by Investing Activities
 1,000
 
Cash Flows from Financing Activities:          
Stock Options Exercised918
 1,454
 1,254
2,255
 1,190
 2,404
Shares Issued Under the Employee Stock Purchase Plan494
 488
 477
505
 496
 493
Shares Issued for Dividend Reinvestment Plans886
 
 1,280
1,761
 1,684
 1,743
Tax Benefit for Exercises of Stock Options59
 25
 23

 
 188
Purchase of Treasury Stock(1,498) (2,455) (1,709)(2,097) (3,248) (2,141)
Cash Dividends Paid(12,700) (12,407) (12,109)(14,389) (13,599) (13,092)
Net Cash Used in Financing Activities(11,841) (12,895) (10,784)(11,965) (13,477) (10,405)
Net (Decrease) Increase in Cash and Cash Equivalents428
 (336) 1,436
Net Increase (Decrease) in Cash and Cash Equivalents112
 (1,407) 152
Cash and Cash Equivalents at Beginning of the Year3,013
 3,349
 1,913
2,186
 3,593
 3,441
Cash and Cash Equivalents at End of the Year$3,441
 $3,013
 $3,349
$2,298
 $2,186
 $3,593
Supplemental Disclosures to Statements of
Cash Flow Information:
          
Interest Paid$619
 $620
 $640
$976
 $781
 $691
Non-cash Investing and Financing Activities:     
Shares Issued for Acquisition of Subsidiary
 91
 233


# 102




Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure - None.

Item 9A.Controls and Procedures

Senior management maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods provided in the SEC's rules and forms, and that such information is accumulated and communicated to our management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.  In designing and evaluating the disclosure controls and procedures, senior management has recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and therefore has been required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures.

Senior management, including the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13(a)-15(e) under the Exchange Act) as of December 31, 2015.2018.  Based upon that evaluation, senior management, including the Chief Executive Officer and Chief Financial Officer, concluded that our disclosure controls and procedures were effective on that date.  There were no changes made in our internal controls or in other factors that could significantly affect these internal controls subsequent to the date of the evaluation performed by the Chief Executive Officer and Chief Financial Officer.

ManagementsManagement’s Report on Internal Control Over Financial Reporting

    
Our management assessed the effectiveness of our internal control over financial reporting as of December 31, 2015.2018. In May 2013, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) published an updated Internal Control-Integrated Framework and related illustrative documents. This updated 2013 framework superseded COSO's previous 1992 framework effective December 15, 2014. We adopted the 2013 framework in 2015. Accordingly, in making its assessment of the effectiveness of our internal control over financial reporting as of December 31, 2015,2018, management used the criteria established in the 2013 framework. Based on our assessment, our management concluded that our internal control over financial reporting was effective as of December 31, 2015.2018.



Item 9B.
Other Information None.





PART III

Item 10. Directors, Executive Officers and Corporate Governance
The information required by this item regarding directors, nominees for director, and the committees of the Company's Board is set forth under the captions "Voting Item 1: Election of Directors" and “Corporate Governance” of Arrow's Proxy Statement for its Annual Meeting of Shareholders to be held May 4, 20168, 2019 (the Proxy Statement), which sections are incorporated herein by reference. Information regarding Compliance with Section 16(a) of the Exchange Act is set forth in the Company's Proxy Statement under the caption "Section 16(a) Beneficial Ownership Reporting” and is incorporated herein by reference. Certain required information regarding our Executive Officers is contained in Part I, Item 1.G., of this Report, "Executive Officers of the Registrant." Arrow has adopted a Financial Code of Ethics applicable to our principal executive officer, principal financial officer and principal accounting officer, a copy of which can be found on our website at www.arrowfinancial.com under the link "Corporate Governance.Governance" on the header tab "Corporate."


Item 11. Executive Compensation
The information required by this item is set forth under the captions “Corporate Governance - Director Independence,” "Compensation Discussion and Analysis” including the “Compensation Committee Report” thereof, “Executive Compensation,” “Agreements with Named Executive Officers” including the ”Potential"Potential Payments Upon Termination or Change of Control” and “Potential Payments Table” sections thereof, and “Voting Item 1: Election of Directors - Director Compensation” of the Proxy Statement, which sections are incorporated herein by reference.


Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain information required by this item is set forth under the caption "Stock Ownership Information" of the Proxy Statement, which section is incorporated herein by reference, and under the caption "Equity Compensation Plan Information" in Part II, item 5 of this Form 10-K on page 17.Report.



# 103



Item 13. Certain Relationships and Related Transactions, and Director Independence
The information required by this item is set forth under the captions “Corporate Governance - Related Party Transactions” and “Corporate Governance - Director Independence” of the Proxy Statement, which sections are incorporated herein by reference.


Item 14. Principal Accounting Fees and Services
The information required by this item is set forth under the captions "Voting Item 2, - Ratification of Independent Registered Public Accounting Firm - Independent Registered Public Accounting Firm Fees," and “Corporate Governance - Board Committees” of the Proxy Statement, which sections are incorporated herein by reference.


PART IV

Item 15. Exhibits, Financial Statement Schedules

1.  Financial Statements

The following financial statements, the notes thereto, and the independent auditorsauditors’ report thereon are filed in Part II, Item 8 of this report.Report.  See the index to such financial statements at the beginning of Item 8.

Reports of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 20152018 and 20142017
Consolidated Statements of Income for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Consolidated Statements of Changes in StockholdersStockholders’ Equity for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Consolidated Statements of Cash Flows for the Years Ended December 31, 2015, 20142018, 2017 and 20132016
Notes to Consolidated Financial Statements




2.  Schedules

All schedules are omitted as the required information is either not applicable or not required or is contained in the respective financial statements or in the notes thereto.

3.  Exhibits:

See Exhibit Index on page 106.

# 104



Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.112.

ARROW FINANCIAL CORPORATION
Item 16. Form 10-K Summary - None


Date: March 10, 2016
By:   /s/ Thomas J. Murphy
Thomas J. Murphy
President and Chief Executive Officer
Date: March 10, 2016
By:   /s/ Terry R. Goodemote
Terry R. Goodemote
Executive Vice President, Treasurer and
Chief Financial Officer
(Principal Financial and Accounting Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on March 10, 2016 by the following persons in the capacities indicated.

  /s/ John J. Carusone, Jr.
John J. Carusone, Jr.
Director
  /s/ David L. Moynehan
David L. Moynehan
Director
  /s/ Tenée R. Casaccio
Tenée R. Casaccio
Director
  /s/ John J. Murphy
John J. Murphy
Director
  /s/ Michael B. Clarke
Michael B. Clarke
Director
  /s/ Thomas J. Murphy
Thomas J. Murphy
Director
  /s/ Gary C. Dake
Gary C. Dake
Director
  /s/ William L. Owens
William L. Owens
Director
  /s/ Thomas L. Hoy
Thomas L. Hoy
Director and Chairman
  /s/ Colin L. Reed
Colin L. Reed
Director
  /s/ David G. Kruczlnicki
David G. Kruczlnicki
Director
  /s/ Richard J. Reisman, D.M.D.
Richard J. Reisman, D.M.D.
Director
  /s/ Elizabeth OC. Little
Elizabeth OC. Little
Director


# 105



EXHIBIT INDEX

The following exhibits are incorporated by reference herein.

Exhibit
Number
Exhibit
3.(i)
3.(ii)
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
10.1
10.2
2008 Long Term Incentive Plan of the Registrant, incorporated herein by reference from the Registrants Current Report on Form 8-K filed on May 6, 2008, Exhibit 10.1*  
10.3
10.410.3
10.510.4
10.610.5


10.7
Exhibit
Number
Exhibit
10.6
10.810.7
10.910.8
10.1010.9

# 106



10.10
Exhibit
Number
Exhibit
10.11Employment Agreement between the Registrant and Thomas J. Murphy, President and Chief Executive Officer, effective February 1, 20162019 incorporated herein by reference from the Registrant's Current Report on Form 8-K , filed February 2, 2016,5, 2019, Exhibit 10.1*
10.1210.11
10.1310.12
10.13
10.14
10.1610.15
10.1710.16
10.1810.17
10.1910.18
10.19
10.20
10.21

10.22
14



The following exhibits are submitted herewith:
Exhibit
Number
Exhibit
10.2010.23Consulting
10.24
10.21Employment Agreement between the Registrant and David D. Kaiser, Senior Vice President and Chief Loan Officer,J. Murphy, effective February 1, 2016*2019 *
21
23
31.1
31.2
32
101.INSXBRL Instance Document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Labels Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
* Management contracts or compensation plans required to be filed as an exhibit.





Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.

ARROW FINANCIAL CORPORATION


Date: March 08, 2019
By:   /s/ Thomas J. Murphy
Thomas J. Murphy
President and Chief Executive Officer
(Principal Executive Officer)
Date: March 08, 2019
By:   /s/ Edward J. Campanella
Edward J. Campanella
Senior Vice President, Treasurer and
Chief Financial Officer
(Principal Financial and Accounting Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below on March 8, 2019 by the following persons in the capacities indicated.

  /s/ Mark L. Behan
Mark L. Behan
Director
  /s/ Elizabeth A. Miller
Elizabeth A. Miller
Director
  /s/ Tenée R. Casaccio
Tenée R. Casaccio
Director
  /s/ Thomas J. Murphy
Thomas J. Murphy
Director
  /s/ Michael B. Clarke
Michael B. Clarke
Director
  /s/ Raymond F. O'Conor
Raymond F. O'Conor
Director
  /s/ Gary C. Dake
Gary C. Dake
Director
  /s/ William L. Owens
William L. Owens
Director
  /s/ Thomas L. Hoy
Thomas L. Hoy
Director and Chairman
  /s/ Colin L. Read
Colin L. Read
Director
  /s/ David G. Kruczlnicki
David G. Kruczlnicki
Director
  /s/ Richard J. Reisman, D.M.D.
Richard J. Reisman, D.M.D.
Director


# 107116