UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D. C. 20549
 
FORM 10-K
(Mark One)
[X]ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the fiscal year ended March 31, 2011
2012                                                            OR
 
[  ] TRANSITION]TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from __________ to __________
 
 
Commission file number 0-13163
 
ACXIOM CORPORATION
(Exact name of registrant as specified in its charter)
  
DELAWARE
(State or Other Jurisdiction of Incorporation
or Organization)
71-0581897
(I.R.S. Employer Identification No.)
  
P.O. Box 8180, 601 E. Third Street,
Little Rock, Arkansas
(Address of Principal Executive Offices)
72201
(Zip Code)
 
  
(501) 342-1000
(Registrant’s telephone number, including area code)
  
Securities registered pursuant to Section 12(b) of the Act:
 
 
Title of each class
Name of each exchange
on which registered
Common Stock, $.10 Par Value
 
The NASDAQ Global Select Market
  
Securities registered pursuant to Section 12(g) of the Act: None
 
  
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
 Yes [X]No [ ] 
  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the
Exchange Act.Yes [ ]No [X] 
  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
 Yes [X]No [ ] 

 
 

 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such filings)files).
 Yes [X]No [ ] 
  
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  [X]
  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See the definitions of “large accelerated filer, “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
 
Large accelerated filer [X]Accelerated filer [ ]
Non-accelerated filer [ ]Smaller reporting company [ ]
  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
 Yes [ ]No [X] 
  
The aggregate market value of the voting stock held by non-affiliates of the registrant, based upon the closing sale price of the registrant’s Common Stock, $.10 par value per share, as of the last business day of the registrant’s most recently completed second fiscal quarter as reported on the NASDAQ Global Select Market was approximately $1,088,762,537.$735,946,658.  (For purposes of determination of the above stated amount only, all directors, executive officers and 10% or more shareholders of the registrant are presumed to be affiliates.)
 
The number of shares of Common Stock, $.10 par value per share, outstanding as of May 25, 2011,23, 2012, was 81,149,455.76,805,131.
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Table of Contents 
  Page

 4
Part I  
   
 4
   
Item 1.   6
   
Item 1A.   1314
   
Item 1B.   1719
   
Item 2. 1820
   
Item 3.   2022
   
Item 4.     22
Part II  
   
Item 5. 
20
22
   
Item 6. 2325
   
Item 7.    2325
   
Item 7A.   2325
   
ItemItem 8.  2326
   
Item 9.            2326
   
Item 9A.    2326
   
Item 9B. 24
26
Part III  
   
Item 10.    2426
   
Item 11.    2427
   
Item 12. 
24
27
   
Item 13.    2427
   
Item 14.  24
27
Part IV  
   
Item 15.         2527
   
 2831
   
 F-1 – F-57F-65

 

 

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Proxy Statement for the 20112012 Annual Meeting of Shareholders (“20112012 Proxy Statement”) of Acxiom Corporation (“Acxiom,” the “Company,” “we” or “us”) are incorporated by reference into Part III of this Form 10-K.

PART I

AVAILABILITY OF SEC FILINGS AND CORPORATE GOVERNANCE INFORMATION

Our website address is www.acxiom.com, where copies of documents which we have filed with the Securities and Exchange Commission (“SEC”) may be obtained free of charge as soon as reasonably practicable after being filed electronically.  Included among those documents are our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act.Act of 1934 (“Exchange Act”).  Copies may also be obtained through the SEC’s EDGAR site, or by sending a written request for copies to Acxiom Investor Relations, 601 East Third Street, Little Rock, AR 72201.  Copies of all of our SEC filings were available on our website during the past fiscal year covered by this Form 10-K.  In addition, at the “Corporate Governance” section of our website, we have posted copies of our Corporate Governance Principles, the charters for the Audit/Finance, Compensation, Executive and Governance/Nominating Committees of the Board of Directors, the codes of ethics applicable to directors, financial personnel and all employees, and other information relating to the governance of the Company.  Although referenced herein, information contained on or connected to our corporate website is not incorporated by reference into this annual report on Form 10-K and should not be considered part of this report or any other filing we make with the SEC.

CAUTIONARY STATEMENTS RELEVANT TO FORWARD-LOOKING INFORMATION
 
This Annual Report on Form 10-K, including, without limitation, the items set forth on pages F-3 – F-19F-23 in Management’s Discussion and Analysis of Financial Condition and Results of Operations, contains and may incorporate by reference certain statements that may be deemed to be “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, as amended (as amended,( the “PSLRA”), and that are intended to enjoy the protection of the safe harbor for forward-looking statements provided by the PSLRA.   These statements, which are not statements of historical fact, may contain estimates, assumptions, projections and/or expectations regarding the Company’s financial position, results of operations, market position, product development, growth opportunities, economic conditions, and other similar forecasts and statements of expectation.  Forward-looking statements are often identified by words or phrases such as “anticipate,” “estimate,” “plan,” “expect,” “believe,” “intend,” “foresee,” and similar words or phrases.  These forward-looking statements are not guarantees of future performance and are subject to a number of factors and uncertainties that could cause the Company’s actual results and experiences to differ materially from the anticipated results and expectations expressed in the forward-looking statements.

Forward-looking statements may include but are not limited to the following:
 
·  
management’s expectations about the macro economy;
 
·  
that the amounts for restructuring and impairment charges and accruals for litigation will be within estimated ranges;statements containing a projection of revenues, income (loss), earnings (loss) per share, capital expenditures, dividends, capital structure, or other financial items;
 
·  
thatstatements of the cash flows usedplans and objectives of management for future operations, including, but not limited to, those statements contained under the heading “Acxiom’s Growth Strategy” in estimating the recoverabilityPart I, Item 1 of assets will be within the estimated ranges; andthis Annual Report on Form 10-K;
 
·  
that items which management currently believes arestatements of future economic performance, including, but not material will continuelimited to, not be materialthose statements contained in the future.Managements’ Discussion and Analysis of Financial Condition and Results of Operations contained in this Annual Report on Form 10-K;
 
·  statements containing any assumptions underlying or relating to any of the above statements; and
·  statements containing a projection or estimate.


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Among the factors that may cause actual results and expectations to differ from anticipated results and expectations expressed in such forward-looking statements are the following:
 
·  the risk factors described in Part I, “Item 1A. Risk Factors” and elsewhere in this report and those described from time to time in our future reports filed with the Securities and Exchange Commission;SEC;
 
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·  the possibility that in the event a change of control of the Company is sought that certain clients may attempt to invoke provisions in their contracts resulting in a decline in revenue and profit;
 
·  the possibility that the integration of acquired businesses may not be as successful as planned;
 
·  the possibility that the fair value of certain of our assets may not be equal to the carrying value of those assets now or in future time periods;
 
·  the possibility that sales cycles may lengthen;
 
·  the possibility that we won’t be able to properly motivate our sales force or other associates;
 
·  the possibility that we may not be able to attract and retain qualified technical and leadership associates, or that we may lose key associates to other organizations;
 
·  the possibility that we may be unable to quickly and seamlessly integrate aour new chief executive officer and chief financial officer;officers;
 
·  the possibility that we won’t be able to continue to receive credit upon satisfactory terms and conditions;
 
·  the possibility that competent, competitive products, technologies or services will be introduced into the marketplace by other companies;
 
·  the possibility that there will be changes in consumer or business information industries and markets that negatively impact the Company;
 
·  the possibility that we won’t be able to protect proprietary information and technology or to obtain necessary licenses on commercially reasonable terms;
 
·  the possibility that there will be changes in the legislative, accounting, regulatory and consumer environments affecting our business, including but not limited to litigation, legislation, regulations and customs relating to our ability to collect, manage, aggregate and use data;
 
·  the possibility that data suppliers might withdraw data from us, leading to our inability to provide certain products and services;
 
·  the possibility that we may enter into short-term contracts which would affect the predictability of our revenues;
 
·  the possibility that the amount of ad hoc, volume-based and project work will not be as expected;
 
·  the possibility that we may experience a loss of data center capacity or interruption of telecommunication links or power sources;
 
·  the possibility that we may experience failures or breaches of our network and data security systems, leading to potential adverse publicity, negative customer reaction, or liability to third parties;
 
·  the possibility that our clients may cancel or modify their agreements with us;
 
·  the possibility that we will not successfully complete customer contract requirements on time or meet the service levels specified in the contracts, which may result in contract penalties or lost revenue;
 
·  the possibility that we experience processing errors which result in credits to customers, re-performance of services or payment of damages to customers; and
 
·  general and global negative economic conditions.


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With respect to the provision of products or services outside our primary base of operations in the United States, all of the above factors apply, along with the difficulty of doing business in numerous sovereign jurisdictions due to differences in scale, competition, culture, laws and regulations.

Other factors are detailed from time to time in periodic reports and registration statements filed with the United States Securities and Exchange Commission.SEC.  The Company believes that we have the product and technology offerings, facilities, associates and competitive and financial resources for continued business success, but future revenues, costs, margins and profits are all influenced by a number of factors, including those discussed above, all of which are inherently difficult to forecast.

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In light of these risks, uncertainties and assumptions, the Company cautions readers not to place undue reliance on any forward-looking statements.  The Company undertakes no obligation to publicly update or revise any forward-looking statements based on the occurrence of future events, the receipt of new information or otherwise.

Item 1.  Business

At Acxiom, our vision is a recognized leader into be the most trusted partner for providing actionable customer insights, innovation and impact to global marketing technologyleaders and services that enable marketers to successfully manage audiences, personalize consumer experiencestheir suppliers worldwide, so they can make better business decisions and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies. Acxiom leverages over 40 years of experience in data management to deliver high-performance, highly secure, reliable information management services. achieve stronger results.
Founded in 1969 Acxiom is headquartered in Little Rock, Arkansas, USA, and serveswe serve clients around the world from locations in the United States,Asia-Pacific region, Europe, Asia-Pacific, South America and the Middle East. For more information about Acxiom, visit www.acxiom.com.United States.  Our client list includes many of  the largest organizations in these regions across most major industry verticals, including but not limited to financial, insurance and investment services, automotive, retail, telecommunications, high tech, healthcare, travel, entertainment, non-profit and government.
 
Our client baseWe excel in the U.S. consists primarily of Fortune 1000 companies in the financial services, insurance, information services, direct marketing, media, retail, consumer packaged goods, technology, automotive, healthcare, travel and telecommunications industries, and the government sector.  Our solutions are designed to meet the specific needs of our clients in the industries in which they operate. We focus onrelationships with organizations that view the activation, management, and application of data as a strategic competitive advantage and an integral component of their business decision-making process. Every day, Acxiom clients benefit from our experience serving their information, technology and marketing services needs.processes. We help these clients with and generate our clients with:revenue from the following categories of services, realigned consistently with the company’s long-term strategy: Marketing and Data Services, IT Infrastructure Management, and Other Services.

·  Recognition
Marketing and Data Services is our largest business segment.  In this business, we refine data to help global marketing leaders make better business decisions and achieve stronger results.  The range of consumers at any touchpoint, leveraging targeting techniques, such as consumer lifestagecapabilities we provide includes data sourcing; data activation via analytics, integration and retargeting,enhancement; the building and creating a singlemanaging of customer view without compromisingmarketing databases; partner integration; and the privacy or securityapplication of personally identifiable information.insights to the range of business applications that our clients’ value.  Our offering spans technology, applications and tools, and consulting and analytics.

·  Multichannel marketing solutions for campaign management across
Our IT Infrastructure Management business provides mainframe, server hosting and cloud computing services.  We have unique experience hosting complex, processing-intensive database environments and maintaining a broad spectrum of channels, including personalized email, targeted website, banner and other Web advertisements, search engines, mobile devices, digital TV and direct mailhighly secure IT environment.

·  Marketing
The Other Services segment includes e-mail fulfillment - the execution of email campaigns for our clients; our risk business - providing solutions built onthat combine proprietary, public and third-party information, analytics and advanced technology to assist clients in evaluating, predicting and managing risk and improving operational effectiveness (predominantly in the US); and our acquisition- and customer-marketing database framework for customer acquisition, customer growth and retention, and multichannel integrationUK fulfillment business - providing outsourced call-center operations.
·  Professional consulting that provides analytical tools, household segmentation products, and marketing support infrastructure to help our clients better understand their prospects and customers
·  Large-scale data and systems management through strategic IT infrastructure services
·  Identity verification and risk information, scoring and analytics for fraud and risk management


Market Growth Drivers

InEmpowered consumers have virtually unlimited choices and information creating new opportunities for engagement and value.  But today’s technologically advanced communications can be disruptive to our clients’ loyalty and competitive business environment, companies are using vast amounts of customer, prospectprofit margin performance.  In response, we believe organizations need to develop and marketplace informationcontrol insight about their customers.  They need multidimensional insight – intelligence refined across all relevant data signals - and an enterprise data management platform to manage their businesses. The information services industry provides a broad range of productsactivate and services designed to help companies recognizeevaluate the signals at scale.
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Looking forward, these global issues and engage prospects and customers across the broad spectrum of channels. Acxiom’s consultative capabilities, industry and analytic knowledge, premier data content, and technological innovations combine to enable our clients to efficiently access and manage information throughout the enterprise and on a global scale.

We believe the following trends and dynamics of the information services industrychallenges provide usAcxiom with multiple growth opportunities:

·  Increasing
Big Data Challenges – Organizations will likely continue to struggle with the management, activation and retrieval of data across customer engagement channels. Managing increasing data volume, velocity, veracity, and variety is affecting all parts of the business world.
·  
Analytical & Consumer Insight NeedsIn addition to managing the data, we believe organizations will be challenged by an increasing demand for business intelligence by transformingrequiring marketers and business analysts to transform huge stores of structured and unstructured data into insight for operational decision makingmaking.
 
·  Increasingly personalized, interactive and integrated marketing strategies
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·  Consumer Driven Engagement ModelConsumer empowerment that enablesis changing the way marketers engage and disrupting entire business and industry models.  Technologies enable individuals to better choose, receive and reject information
·  Technological advances in data management
·  Movement toward multiple across all channels of communication tools/technology, from search engines to blogs to social networking toand addressable TVTV.
 
·  Consumer privacy, security and fraud management demands
Global – While the highest absolute advertising spend is in the U.S., we see higher projected growth rates in advertising spend in four other top ten markets.
 
·  Increasing demand
Partner Eco-Systems – The classic agency interaction and media buying models are long gone. Collaboration across the lines of online and offline data, media options, insight, real-time decisioning, recognition, consumer autonomy and privacy - done in a cohesive, efficient fashion - is a necessity for identity verification/authenticationmany businesses.
 
·  Globalization
Privacy & Compliance – Diligence in the areas of consumer privacy and security is and will continue to be paramount. Threats are increasing, new demands are coming from government agencies and consumer advocacy groups across the world, all increasing the liability every company faces when managing consumer data, thus driving the demand for data, insight and recognition services.
 
Our
Acxiom’s Growth Strategy

Acxiom’s growth strategy will continueWhile the terms “big data” and “data management platforms” or “DMPs” have recently become more common, for over 40 years Acxiom has been a thought leader and innovator in solving large-scale data problems and improving marketing results through high-performance, highly scalable, highly secured and privacy-compliant marketing solutions.

We have three fundamental strengths on which to leveragebuild: (1) excellent and strong client relationships, including relationships with 47 of the Fortune 100 companies and the Business-to-Consumer marketing leaders in key industries including financial services, retail, telecommunications, media, insurance, health care, automotive, technology, and travel and entertainment; (2) a sophisticated, dedicated and experienced team of associates who have a deep understanding of our deep consumer insights, our expertisebusiness and in directmany cases have been with Acxiom for decades; and digital(3) a track record of building strong technology and being an innovator in the marketing services space.
Building upon a strong client roster, a talented team of associates and good technology, our technology and operations skills to serveChief Executive Officer has instituted the most progressive consumer marketers infollowing strategic imperatives throughout the world.

More specifically, our strategy is to:Company:

·1.  BuildWe will reinforce our foundation of people, process and products.  We are building a highly engaged culture around the concept of “PACT”:  Passion, Accountability, Creativity and Teamwork. We also continue to build a high-performance organization aligned to effective and collaborative organizational leadership with clear lines of sight and accountability.
2.  We will maniacally focus on the needs of our highest-value clients.  We will further nurture client relationships, as we innovate with them to profitably acquire, retainespecially through joint development projects and develop their customers.through relationships at the senior levels between client executives and Acxiom’s leadership team.

·  Gain new clients, especially in under-penetrated sectors, who demonstrate the potential to become significant long-term partners.

·  Generate new growth avenues for our products by partnering with responsible consumer companies.

·  Selectively pursue acquisitions that profitably provide additional scale or complement and accelerate the development of our products and services.

·  Improve operational efficiency via new technology and processes to continue to add value and remain competitive.

·  Allocate and deploy shareholder capital in a disciplined and value-creating manner.

The discussion above is a summary description of our current growth strategy as of the date of the filing of this Annual Report on Form 10-K and is subject to change in the future.  We undertake no obligation to update this information in the event of a change in strategy.

Our Competitive Strengths

Using primarily the competencies listed below, Acxiom seeks to capitalize on market trends to drive growth. These competencies also represent competitive differentiators that we believe uniquely position us to deliver high-value solutions to our clients.

We help our clients transform information into insight to improve their marketing and business results. Our ability to deliver the right data to the right place at the right time enhances our clients’ marketing, risk management, and business decisions. Those abilities revolve around the following competencies:

·  Global multichannel marketing capabilities that can be integrated to form full solutions with measurable ROI
·  Consumer insight products, including data and segmentation
·  Data integration, management and delivery capabilities
·  Information systems technology and management
·  Fraud/risk management and identity authentication

 
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We believe we have
3.  We will profitably serve the largest global markets, by creating and executing a common way of doing business across markets, with profitability as an unwavering requirement.  We will “internationalize” Acxiom’s offerings, establishing globalization as a design principle.
4.  We will reinforce marketing and data services as our “North Star” and enable a broader partner ecosystem.  We will identify and secure access to emerging data streams, and continuously improve core marketing data technologies, including data onboarding, matching, insights and analytics.  We will be the leader in creating digital marketing databases with advanced audience segmentation and intuitive interfaces for business intelligence and reporting, for global marketing leaders and their suppliers.
5.  We will advance our brand reputation by pursuing intellectual leadership around the most important industry topics.
6.  We will innovate and develop for future differentiation and structural data advantage through a renewed emphasis on data content and data technology.
The centerpiece of our strategy is the most comprehensive and accurate collection of U.S. consumer, property and telephone marketing data available fromEnterprise Data-Management Platform (“EDMP”) a single supplier. Our InfoBase® consumer database covers almost all households in the U.S. We also have strong “reference” data assets – information that clients use for non-marketing purposes, including data used in our employment screening and risk management solution.

We originated the term “Customer Data Integration” (CDI) and believe we are unmatched in our ability to transform and integrate massive amounts of data. We believe our CDI capabilities, combined with related customer recognition software and infrastructure, constitute the leadingholistic solution for companies seeking to better integrate their customer datapowering the intelligent enterprise. Acxiom’s EDMP provides a technological foundation and engage broader audiences across all devices and channels. 

As information grows at unprecedented rates and its value increases, companies face a growing need to effectively manage the massive data volumes and transform the information into meaningful insights that drive business results. As oneinsight “heartbeat” for some of the world’s largest processors of data, Acxiom’s IT services are well positioned to help information-intensive companies.marketers in the real-time, anonymous, consumer-powered world that we live in, both for the present and into the future.


Our Competitive Strengths

We help companies optimize their IT infrastructures, reduce costsbelieve our ability to deliver consumer insights enhances our clients’ marketing and transform information into meaningful intelligence. We achieve this by delivering standardized computing platforms, innovative technology solutions, best-in-class processesbusiness decisions. Acxiom’s abilities and expertise in data management. competitive strengths revolve around the following key competencies:
·  Data and Insight
o  Multi-sourced insight into approximately 500 million consumers worldwide
o  Over 500 predictions and likelihoods for nearly every U.S. consumer
·  Partner and Consumer Connections
o  Can responsibly reach nearly 1 billion addresses across a wide range of media and partners
·  Enterprise Data Management, Data Quality and Recognition
o  Manage over 15,000 databases and process roughly 13 trillion transactions a quarter for clients
o  Manage over 2.5 billion customer relationships and maintain over 3.7 billion prospect records for our clients
o  Perform nearly 11 trillion consumer record updates per year (including updates to an estimated 25 trillion individual fields or elements within those records)
·  Strategy, Analytics and Cross-Channel Enablement
o  
Perform due diligence on all external sources of data which includes data from hundreds of offline sources and data from over 75,000 websites per year
o  Execute over 800 strategy and analytic projects per year

Privacy Considerations

The growth of the online advertising and e-commerce industries are converging, with consumers expecting a seamless experience across all channels, in real time.   This challenges marketing organizations to balance the deluge of data and companies’ needs fordemands of the consumer information meanwith responsible, privacy-compliant methods of managing data internally and with advertising technology intermediaries.

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We have policies governing Acxiom’s use of data that we must work even harder to assure that our history of privacy leadership translates to adequate protection of consumer information. Webelieve reflect leading best practices and actively promote a set of effective privacy guidelines for the direct marketing via all channels of addressable media, e-commerce, risk management and information industries as a whole. Industry-wide compliance helps address privacy concerns across the globe. Furthermore, weWe are certified under the European Union safe harborSafe Harbor and contractually comply with other international data protection requirements to ensure the continued ability to process information across borders. We have a dedicated team in place to oversee our compliance with the privacy regulations that govern our business activities in the various countries in which we operate.

The U.S. Congress continues to debate privacy legislation, and there are many different types of privacy legislation pending in the 50 states. In manyall of the non-U.S. locations in which we do business, laws and regulations governing the collection and use of personal data already exist. either exist or are being contemplated.

We expect the trend of enacting and revising data protection laws to continue and that new and expanded privacy legislation in various forms will be implemented in the U.S. and in non-USnon-U.S. countries around the globe. We are supportive of legislation that codifies the current industry guidelines of meaningful transparency for the individual and appropriate choices regarding whether information related to that individual is shared with independent third parties for marketing purposes. We also support legislation requiring all custodians of sensitive information to deploy reasonable information security safeguards to protect that information.


Clients

Our client base consists primarily of Fortune 1000 companies and organizations in the financial services, insurance, information services, direct marketing, media, retail, consumer packaged goods, technology, automotive, healthcare, travel and telecommunications industries.

Our 10 largest clients represented approximately 34 percent of our revenuecommunications industries as well as in fiscal 2011. No single client accounted for more than 10 percent ofnon-profit and the revenues of the Company as a whole or 10% of the revenues of any individual business segment during the last fiscal year.government sectors. We seek to maintain long-term relationships with our clients. Manyclients, many of our clientswhich typically operate under contracts with initial terms of at least two years. We have historically experienced high retention rates among our clients.


Our ten largest clients represented approximately 35% of our revenue in fiscal year 2012.  No single client accounted for more than 10% of the revenues of the Company as a whole.
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Sales and Marketing

Our globalThe process of buying marketing services has become more complex and therefore requires a more collaborative decision process between client and provider. As such, our approach to sales and marketing organizations are focusedis strategy-led and client-intimate. We generally employ both a diagnostic approach, guided by client needs, and a prescriptive approach, which focuses on ensuring that clients and prospects understand that Acxiom is equipped with the data assets, technology and intellectual capital required to implement fully integrated marketing and business solutions across multiple channels with readily measurable results.proven ideas.

Our Global Client Development Organization is focusedServices organization focuses on new business development across all markets – primarilysales to new clients and sales of new lines of business withto existing clients, and account management roles focused onas well as revenue growth within existing accountsaccounts.  We organize our go-to-market model around industries, as well as leading implementationswe believe that understanding and service delivery.speaking to the nuances of each industry is the most effective way to positively impact our clients’ businesses.

Our global marketing organization has actively promoted our ability to integrate services across the interactive channels now in use globally. In keeping with external market dynamics,The focus of our marketing teams have been increasingly focusedefforts is to disseminate our thought leadership.  We do this by promoting topical points of view across multiple touch points and by fueling our sales efforts with prescriptive insights.


Business Segments

We report segment information consistent with the way we internally disaggregate our operations to assess performance and to allocate resources.  We regularly review our segments and the approach used by management to evaluate performance and allocate resources.

During fiscal 2012, we realigned our business segments to better reflect the way management assesses the business.  Our business segments now consist of Marketing and Data Services, IT Infrastructure Management, and Other Services.  The Marketing and Data Services segment includes our global lines of business for Customer Data Integration, Consumer Insight Solutions, Marketing Management Services, and Consulting and Agency Services.  The IT Infrastructure Management segment develops and delivers IT outsourcing and transformational solutions.  The Other Services segment includes the e-mail fulfillment business, the US risk business, and the UK fulfillment business.

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We evaluate performance of the segments based on merging onlinesegment operating income, which excludes certain gains, losses and offline channels for greater market impact.other items.  Information concerning the financial results of our fiscal year 2012 business segments is included in note 17 of the Notes to Consolidated Financial Statements and in Management’s Discussion and Analysis of Financial Condition and Results of Operations, which are attached to this Annual Report as part of the Financial Supplement.

Financial information about geographic areas in which we operate, including revenues generated in foreign regions and long-lived assets located in foreign regions, is set forth in note 15, “Foreign Operations” of the Notes to Consolidated Financial Statements, which is attached to this Annual Report as part of the Financial Supplement.


Competition

Marketing and Data ServicesWe believe that we are a U.S.global leader in marketing and data services.

Our traditional competitors for data and marketing services and technology.  Within the industry, we compete against data content providers,have been database marketing serviceservices providers.  We find that the competitive landscape is becoming more complex and now includes database marketing services providers, analytical data application vendors, enterprise software providers, systems integrators, consulting firms, advertisingdirect marketing and CRM agencies, list brokerage/listdigital agencies, technology consultants, business process outsourcers, analytics consultants, management firms,consultants and teleservices companies. Many firms offer a limited number of services within a particular geographic area, and several are national or international companies that offer a broad array of information services.  We offer a range of products and services and have the ability to integrate these services effectively for marketing purposes.

In the U.S. services arena, we compete primarily with in-house information technology departments of current and prospective clients,digital pure plays, as well as firmsin-house IT departments.

Different types of competitors have different core competencies and assets that provide data warehousingthey bring to bear. We compete for both broad-based and database services, mailing list processing and consulting services. Competitionspecific solutions.  Our competitors can vary depending on the type of solution we are competing for.  Generally, competition is based on the quality and reliability of products and services, industry and technological expertise,the offering, whether the strategy will deliver the desired business results for the client, historical success abilityand market presence.  Competition for more granular offerings is based on variables that are more specific.  With regard to develop customized solutionsdata products in our Consumer Insights Solutions business, for clients, processing capabilities and price.

In the U.S. products sector,example, we compete with two types of firms: data providers and list providers. Competition is based on the quality and comprehensiveness of the information provided, the ability to deliver the information in products and formats that our clients need, and, to a lesser extent, the pricing of information products and services. pricing.

In local markets outside the United States, we face both global players as well as local market players.  Local market players vary between those offering a range of services and those who may compete with Acxiom in more limited areas, such as for data products or data integration services.

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We continue to focus on levers to increase our competitiveness  and  believe that investing in the product and technology platform of our marketing and data services business is a key to our continued success.  Further, we believe that focusing our sales on the range of Acxiom capabilities -- spanning technology, applications and tools, and consulting and analytics -- that enable us to refine data to help global marketing leaders make better business decisions and drive stronger results, will help us to continue to provide competitive differentiation.

IT Infrastructure Management  In the IT managementInfrastructure Management market, we compete with managed IT and full service cloud providers, where competition is based ongrounded in technical expertise and innovation, financial stability, past experience with the provider, marketplace reputation, cultural fit, scale, quality and reliability of services, project management capabilities, processing environments and price.

In Europe, we face similar competition asOther ServicesCompetition in the U.S. in terms of scope and type. While there isour e-mail fulfillment business comes from a broader range of competitors across Europe, particularly for customer data,stand-alone email service providers as well as traditional marketing services providers with proprietary email platforms.  Competition is based on a number of factors including complexity of email program, agency services requirements, quality and differentiation of the major competitors in both the servicesplatform offering, desired integration with a client’s marketing database, price, and the products markets are very similar to those in the U.S.client’s alignment with Acxiom’s strategy.

In AustraliaCompetition in our risk business comes from traditional data providers with risk divisions; companies specializing in broad risk management solutions; and New Zealand, our competitors in the services arena are predominantly well-established local businesses or companies’ in-house IT departments; however, some large global competitors have begun to offer their services in these countries.  Our competitors in the products arena are generally local Australiancompanies with various niche risk businesses.  Competition is based primarily on range of offering, reliability and New Zealand companies, although global competition in Australia and New Zealand is increasing.price.

In China, where we have had a presence since 2004, the competitionCompetition for our UK fulfillment business comes from both in-house call centers as well as from other out-sourced call centers.  Competition is fragmented, with only a few local firms providing similar services.  Well-known global providers, however, have recently been attracted by the potentialbased primarily on range of the Chinese marketoffering, reliability, agility/responsiveness to client needs and appear to be investing in that market.price.

In 2010 Acxiom expanded to South America, acquiring a majority share of a Brazilian company with offices in São Paulo and Porto Alegre. Although there are no direct competitors that currently offer the breadth of Acxiom’s services in Brazil, the country’s nascent data business has become the target of a few large credit-reporting agencies seeking to establish a foothold in the region. The country’s robust economic growth has also resulted in many local boutique firms and agencies offering multichannel technology, services and consulting.

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Maintaining technological competitiveness in our data products, processing functionality, software systems and services is key to our continued success.  Our ability to continually improve our current processes and to develop and introduce new products and services is essential in order to maintain our competitive position and meet the increasingly sophisticated requirements of our clients.  If we fail to do so, we could lose clients to current or future competitors, which could result in decreased revenues, net income and earnings per share.

Our industry has experienced a variety of business combinations that consolidate our competitors.  The possibility of the consolidation or merger of companies who might combine forces to create a single-source provider of multiple services to the marketplace in which we compete could result in increased price competition for us which would negatively affect our business results.  As noted above, weWe currently compete against numerous providers of a single service or product in several separate market spaces.  Since we offer a larger variety of services than many of our current competitors, we have been able to successfully compete against them in most instances.  However, the dynamics of the marketplace could be significantly altered if some of the single-service providers were to combine with each other to provide a wider variety of services.

The complexity and uncertainty regarding the development of new technologies affect our business greatly, as does the loss of market share through competition, or the extent and timing of market acceptance of innovative products and technology.  We are also potentially affected by:

§  •             Longer sales cycles for our solutions due to the nature of that technology as an enterprise-wide solution;

§  
•             The introduction of competent, competitive products or technologies by other companies;
•             Changes in the consumer and/or business information industries and markets, including the decline in the use of direct mail marketing and the ever-increasing use of alternative marketing channels such as online 
              advertising, which could result in lower profit margins;

§  •             Changes in the marketing mix away from direct mail and toward alternate channels such as online advertising which, if we fail to address with new offerings, could result in lower revenues and profit margins;

§  The ability to protect our proprietary information and technology or to obtain necessary licenses on commercially reasonable terms; and

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§  •             The impact of changing legislative, judicial, accounting, regulatory, cultural and consumer environments in the geographies where our products and services are deployed.

Business Segments
Acxiom reports segment information consistent with the way we internally disaggregateFurther discussion of factors that could affect our operations to assess performance and to allocate resources.  In fiscal 2011 our business segments consisted of Information Services and Information Products. The Information Services segment includes the Company’s global lines of business for CDI, Multichannel Marketing Services, Infrastructure Management Services and Consulting Services. The Information Products segment is comprised of the Company’s global Consumer Insights and Risk Mitigation Products lines of business and the U.S. Background Screening Products line of business. We evaluate performance of the segments based on segment operating income, which excludes certain gains, losses and other items.  Information concerning the financial results of our fiscal year 2011 business segments is includedcompetitive position are discussed in note 17 of the Notes to Consolidated Financial Statements and in Management’s Discussion and Analysis of Financial Condition and Results of Operations, which are attached to this Annual Report as part of the Financial Supplement.Item 1A “Risk Factors” below.

Information Services develops, sells and delivers industry-tailored solutions globally through integration of products, services and consulting. Those services include the design and creation of marketing databases and data warehouses; online data management capabilities; digital advertising; data integration and customer-recognition systems; marketing applications; list processing; and information technology services.

Information Products develops and sells all global data products, including segmentation products and domestic fraud and risk mitigation products as well as online advertising products. For decades, Acxiom has been a leader in creating and making advances in data and segmentation products such as InfoBaseâ, a customer-centric foundation for all marketing needs with the largest collection of U.S. consumer information available in one source, and Personicxâ, the industry-leading household segmentation and visualization system.

Financial information about geographic areas in which we operate, including revenues generated in foreign regions and long-lived assets located in foreign regions, is set forth in note 15, “Foreign Operations” of the Notes to Consolidated Financial Statements, which is attached to this Annual Report as part of the Financial Supplement.

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Seasonality and Inflation

Historically, our traditional direct marketing operations experience theirand data services business has experienced the lowest revenue in the first quarter of each fiscal year.  In order to minimize the impact of these fluctuations, we continue to seekpursue long-term strategic partnershipscontracts with more predictable revenues.stable revenue.

Although we cannot accurately determine the amounts attributable to inflation, we are affected by inflation through increased costs of compensation and other operating expenses.  If inflation were to increase over the low levels of recent years, the impact in the short run would be to cause an increase in costs, which we would attempt to pass on to clients, although there is no assurance we would be able to do so.  Generally, the effects of inflation in recent years have been offset by technological advances, economies of scale and other operational efficiencies.


Pricing

Given the diverse nature of the markets and industries in which our clients operate, we deploy a number of pricing techniques designed to yield acceptable margins and returns on invested capital.  In our top-tier markets, a substantial portion of Acxiom’s revenue is generated from highly customized, outsourced solutions in which prices are dictated by the scope, complexity, nature of assets deployed and service levels required for the individual client engagements.  For mid-tier markets, Acxiom offers pre-packaged or standard solutions for which prices are driven by standard rates applied to the volumes and frequencies of client inputs and outputs.  Some product offerings, such as consumer data or data hygiene, are priced under a transactional model and others are priced under a subscription or license model.  Acxiom’s consulting and analytical services are typically priced per engagement, using a professional services model or on a fee per modelfee-per-model basis.


Employees

Acxiom employs approximately 6,6006,175 employees (associates) worldwide.  No U.S. associates are represented by a labor union or are the subject of a collective bargaining agreement. To the best of management’s knowledge, approximately 20 associates are elected members of work councils or trade unions representing Acxiom associates in the EU. Acxiom has never experienced a work stoppage, and believeswe believe that itsour employee relations are good.


Executive Officers of the Registrant

Acxiom’s executive officers, their current positions, ages and business experience are listed below.  They are elected by the board of directors annually or as necessary to fill vacancies or to fill new positions.  There are no family relationships among any of the officers.officers or directors of the Company.

Jerry D. Gramaglia,Scott E. Howe, age 55, was appointed by44, is the board of directors on March 28, 2011 to serve as Acxiom’s interim chief executive officerCompany’s Chief Executive Officer and president.   Mr. Gramaglia, a private investorPresident and advisor to consumer-oriented technology start-ups, was previously a partner with Arrowpath Venture Partners, a Silicon Valley-based venture capital firm.  Prior to that he served as president and chief operating officer for E*TRADE Group Inc. (NASDAQ: ETFC), a leading provider of electronic financial services.  Mr. Gramaglia began his career at Procter & Gamble and later held senior marketing and general management positions for Nestle, PepsiCo, Imasco and Sprint.  He currently serves on the boardsCompany’s Board of Coldwater Creek (NASDAQ: CWTR), a national retailer of women’s apparel, and WageWorks, a privately held leading provider of tax-advantaged employee benefits. He holds a bachelor’s degree in economics from Denison University.

John A. Adams, age 56, is the Company’s chief operating officer and executive vice president and is responsible for directing the operational areas of the business which include our product lines of business, Europe and Asia Pacific, service development and delivery, and information technology.Directors.  He joined Acxiom in May 2008.  Previously Mr. Adams was executiveJuly 2011.  Prior to joining Acxiom he co-founded and served as interim CEO and president of King of the Web, Inc., a portfolio of online game shows.  From 2007 – 2010, he served as corporate vice president of customer solutions for Eclipsys,Microsoft Advertising Business Group. In this role, he managed a healthcare informationmulti-billion dollar business encompassing all emerging businesses related to online advertising, including search, display, ad networks, in-game, mobile, digital cable and a variety of enterprise software applications.  From 2004 – 2007, Mr. Howe was a corporate officer at aQuantive where he managed three lines of business, including Avenue A|Razorfish (one of the world’s largest digital agencies), DRIVE Performance Media (now Microsoft Media Network) and servicesAtlas International (one of
 
 
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vendor.  In that capacity,the top two applications for enterprise software for advertising).  Earlier in his career, he was responsible forwith The Boston Consulting Group and Kidder, Peabody & Company, Inc.  He serves on the company’s outsourcing and hosting units as well as a numberboard of administrative functions.  From 2003 – 2004, he served as chief financial officer for Exult, Inc., a human resources
business process outsourcing company that was subsequently sold to Hewitt Associates during Mr. Adams’ tenure.  From 2000 – 2003 Mr. Adams served as chief financial officer and vice president of AT&T Business Services, a subsidiary of AT&T Corporation.  In this role, he led a successful restructuringdirectors of the subsidiary’s operations.  Prior to that, Mr. Adams was employed by EDSCenter for 15 years, serving most recently as vice president and controller, in which capacity he oversaw the accounting and finance functions for EDS worldwide.  Mr. Adams, a British citizen,Medical Weight Loss.  He is a membermagna cum laude graduate of the Institute of Chartered Accountants in England and Wales.  He holdsPrinceton University, with a bachelor’s degree with honors in economics, and he earned an MBA from the University of Exeter, England.Harvard University.

Christopher W. WolfWarren C. Jenson, age 49,55, is the Company’s chief financial officerChief Financial Officer and executive vice president.Executive Vice President.  He joined Acxiom in 20072012 and has beenis responsible since that time for all aspects of Acxiom’s financial management.  Prior to joining Acxiom, he  served for three years as COO at Silver Spring Networks, a successful start-up specializing in smart grid networking technology, where he had responsibility for the company’s service delivery, operations and manufacturing organizations.  From 2002-2008 he was CFO at Electronic Arts Inc., a leading global interactive entertainment software company.  He has over 20more than 30 years of experience as a financial executivein operational finance and consultant to companies in the marketing, retail and technology sectors.  He most recently served as an independent consultant, providing consultation on financial reporting, Sarbanes-Oxley compliance, corporate governance, capital structure, mergers and acquisitions, and tax planning to a variety of public and private entities.  From 2005 - 2006, Mr. Wolfhas served as CFO of NiuTech LLC, an internet marketing services company, whereAmazon.com, NBC and Electronic Arts.  In addition, he was twice designated one of the “Best CFOs in America” by Institutional Investor magazine, and was also awarded Bay Area Venture CFO of the Year in 2010.  He also has significant experience in mergers, acquisitions and in the development and formulation of strategic partnerships.  His board experience includes Digital Globe (NYSE: DIG); California State Summer School of the Arts; and Marshall School of Business at the University of Southern California.  Mr. Jenson received both an undergraduate degree in accounting and a Master of Accountancy from Brigham Young University.
Nada C. Stirratt, age 46, is the Company’s Chief Revenue Officer and Executive Vice President.  She joined Acxiom in 2012 and is responsible for leading Global Client Services, which includes sales, account management, delivery, operations and consulting across the accounting, financial planning and analysis, treasury, and risk management activities of the company.  From 1996 - 2004, Mr. Wolf was employed in various finance and tax positions with Catalina Marketing Corporation, culminating in his service as chief financial officer from 2002 - 2004.globe.  Prior to joining Catalina, Mr. WolfAcxiom, she served for 10two years as a taxchief revenue officer at MySpace, where she led global sales, strategy and advertising operations.  Previously, Ms. Stirratt served for three years as executive vice president of digital advertising at MTV Networks, where she successfully led the company’s aggressive expansion into the digital advertising arena across all properties, overseeing advertising sales, strategy and operations.  Earlier in her career, she was senior vice president and general manager of advertising sales at Advertising.com and consultant for Arthur Andersen & Co.  He is a certified public accountantalso held senior positions with some of the world’s most well known brands, including AOL, Moviefone, Hearst Publications and Condé Nast.  Ms. Stirratt holds a master’sbachelor’s degree in accountingadvertising from the University of North Carolina and a bachelor’s degree in the same field from Florida State University.  In March 2011 Mr. Wolf announced his intention to resign from the Company for personal reasons effective as of June 1, 2011.Illinois.

Shawn M. DonovanPhilip L. Mui, age 48,40, is the Company's executive vice president – sales, marketingCompany’s Chief Product and consulting.Engineering Officer and Executive Vice President.  He joined Acxiom in 2008May 2012 and is responsible for Acxiom’s growth strategyleading the strategic direction, development and execution.  In this role, he leads the client facing areas of the business which include global sales, U.S. markets, and consulting.  His responsibilities include expanding the salemanagement of Acxiom’s portfolio of services globally; hiring, developingglobal product management and retaining world-class salesengineering functions.  He also has a decisive role in guiding Acxiom’s renewed investment in research and account professionals; creating high-impact growth plans, processes, tools and disciplines; and employing diverse Acxiom assets to create mutually beneficial client engagements. Prior todevelopment.  Before joining Acxiom, he was employed by EDSGoogle for over six years, most recently as group product manager for Google Analytics.  He also led the development of an annotation infrastructure that underlies Google+, Google Maps Reviews and Ratings, and Google Bookmarks, among other Google products.  Prior to Google, he served in leadership or engineering roles at Stanford Functional Genomics Facility, Oracle Corporation, Microsoft Corporation, Lycos Inc., and a London-based display ads startup.  Mr. Mui has a Ph.D., M.Eng., and S.B. (EECS) from MIT where he most recently was vice presidenta Whitaker Fellow, Harvard/MIT Health Sciences and Technology Fellow, and National Institute of Banking & Capital Markets for the financial services industry.  In his 20 years at EDS, Mr. Donovan served in numerous sales and sales leadership roles andHealth/NLM Fellow.  He also has an M.Phil. (Management) from Oxford University where he was often enlisted to create or reinvigorate large sales organizations responsible for billions of dollars in revenue. He holds a bachelor’s degree in public administration from George Mason University. Marshall Scholar.

Jerry C. Jones, age 55,56, is the Company’s chief legal officer, senior vice presidentChief Legal Officer, Senior Vice President and assistant secretary.Assistant Secretary.  He joined Acxiom in 1999, oversees legal and privacy matters and assists in the strategy and execution of mergers and alliances and the Company’s strategic initiatives.  Prior to joining Acxiom, he was employed for 19 years as an attorney with the Rose Law Firm in Little Rock, Arkansas, representing a broad range of business interests.  He was a member of the board of directors of Entrust, Inc. until it was purchased by private investors in 2009, and he is chairman of the board of the Arkansas Virtual Academy, a statewide online public school.school, and is a co-founder of uhire U.S.  Mr. Jones holds a juris doctorate degree and a bachelor’s degree in public administration from the University of Arkansas.

Cindy K. Childers, age 51,52, is the Company's senior vice presidentSenior Vice Presidenthuman resources.Human Resources.  She joined Acxiom in 1985.  In her current role, Ms. Childers leads strategic planning and execution in the areas of human resources, business culture, organizational effectiveness, associate development, recruiting and talent management.  Previously, she served as leader of the financial services business unit and oversaw all of the financial and accounting functions of the Company.  Before joining Acxiom, she was a certified public accountant in audit and tax for KPMG Peat Marwick.  Ms. Childers holds a bachelor’s degree in business administration from the University of Central Arkansas.

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Timothy J. Suther, age 50,51, is the Company’s chief marketing officerChief Marketing and senior vice president.Strategy Officer and Senior Vice President.  Mr. Suther joined Acxiom in 2005 and is responsible for the Company’s global marketing, strategy and business development activities.  Previously, he led the Company’s worldwide digital, agency and multichannel marketing services business.  Prior to joining Acxiom, Mr. Suther served for three years at Metavante, a leading provider of banking and payment technology solutions, most recently as senior vice president and general manager of its Response Data Corporation subsidiary, a provider of consumer funds transfer services. For the preceding five years he was president of Protagona Worldwide, a then publicly traded global provider of enterprise marketing software.  Earlier, he held various leadership positions at Unisys, a global information services provider.  He is a member of the BoardDirect Marketing Association board of Advisorsdirectors, the board of advisors for Loyalty 360, and the North American Advisory Boardadvisory board for the CMO Council. He is also a former member of the executive board of directors for the Sam M. Walton College of Business Center for Retailing Excellence at the University of Arkansas, and the former co-chair of the iDirect Leadership Committeeleadership committee of the Direct Marketing Association.  Mr. Suther holds a degree in finance and marketing from Loras College in Dubuque, Iowa.


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Item 1A.  Risk Factors

The risks described below could materially and adversely affect our business, financial condition and results of future operations.  These risks are not the only ones we face.  Our business operations could also be impaired by additional risks and uncertainties that are not presently known to us or that we currently consider immaterial.

We are dependent on ourContinued management and other personnel, and thekey employee turnover or failure to attract and retain such individualsqualified management and other personnel could adversely affect our operations.

We have recently experienced significant changes in our executive leadership.  On March 28,In 2011, John A. Meyer resigned aswe announced the resignations of our Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, and Executive Vice President and- Sales, Marketing & Consulting.  We have since appointed a Director of the Company.  The Board of Directors appointed Jerry D. Gramaglia, a member of the Company’s Board of Directors, as interimnew Chief Executive Officer, and President of the Company, while the Board conductsScott Howe, in July 2011; a search for a permanent replacement for Mr. Meyer.  Additionally, Christopher W. Wolf intends to resign as thenew Chief Financial Officer, of the Company effective June 1, 2011.
ChangesWarren Jenson, in January 2012; a new Chief Revenue Officer, Nada Stirratt, also in January 2012; and a new Chief Product and Engineering Officer, Phil Mui, in May 2012. Continuing or unexpected turnover in key leadership positions within the Company may adversely impact our ability to manage the Company efficiently and effectively.  Furthermore, such as the addition of new personnel and the departure of existing personnel,turnover can be disruptive mightand distracting to management, may lead to additional departures of existing personnel, and could have a material adverse effect on our business, operating results, financial results and internal controls over financial reporting.

Failure to keep up with rapidly changing technologies and marketing practices could cause our products and services to become less competitive.

The complexity and uncertainty regarding the development of new technologies affect our business greatly, as does thecompetitive or obsolete, which could result in loss of market share through competition, and the extentdecreased revenues and timing of market acceptance of innovative products and technology.  We are also potentially affected by:
·  Longer sales cycles for our solutions due to the nature of that technology as an enterprise-wide solution;

·  The introduction of competent, competitive products or technologies by other companies;

·  Changes in the consumer and/or business information industries and markets, including the decline in the use of direct mail marketing and the ever-increasing use of alternative marketing channels such as online advertising, which could result in lower profit margins for the Company;

·  The ability to protect our proprietary information and technology or to obtain necessary licenses on commercially reasonable terms; and

·  The impact of changing legislative, judicial, accounting, regulatory, cultural and consumer environments in the geographies where our products and services are deployed.
net income.

Maintaining the technological competitiveness inof our data products, processing functionality, software systems and services is key to our continued success.  However, the complexity and uncertainty regarding the development of new technologies and the extent and timing of market acceptance of innovative products and services create difficulties in maintaining this competiveness.  Consumer needs and the business information industry as a whole are in a constant state of change.  For example, in recent years, we have seen a decline in the use of direct mail marketing and an increase in the use of alternative marketing channels such as on-line advertising.  Our ability to continually improve our current processes and products in response to changes in technology and to develop and introduce new products and services isare essential in order to maintainmaintaining our competitive position, preserving our market share and meetmeeting the increasingly sophisticated requirements of our clients.  If we fail to do so,enhance our current products and services or fail to develop new products in light of emerging technologies and industry standards, we could lose clients to current or future competitors, which could result in impairment of our growth prospects, loss of market share and decreased revenues, net income and earnings per share.revenues.

 
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New products and pricing strategies introduced by our competitors in the markets where our products and services are offered could decrease our market share or cause us to lower our prices in a manner that reduces our operating margin and the profitability of our products.

The resources we allocate to each market in which we compete vary, just as do the number and size of our competitors across these markets.  In any given market, our competitors may have significantly greater financial, technical, marketing or other resources allocated to serving customers.  These competitors may be in a better position to develop new products and pricing strategies that more quickly and effectively respond to changes in customer requirements in these markets.  Such introduction of competent, competitive products, pricing strategies or other technologies by our competitors that are superior to or that achieve greater market acceptance than our products and services could adversely affect our business.  In such event, we could experience a decline in market share and be forced to reduce our prices, resulting in lower profit margins for the Company.

Changes in legislative, judicial, regulatory, cultural or consumer environments relating to consumer privacy or information collection and use may affectlimit our ability to collect and use data.  Such developments could cause revenues to decline and adversely affect the demand for our products.

There could be a material adverse impact on our business due to the enactment of legislation or industry regulations, the issuance of judicial interpretations, or simply a change in customs, arising from the increasing public concern over consumer privacy issues.  In the U.S., both the Congress and the legislatures of various states have recently focused their attention on matters concerning the collection and use of consumer data.  In mostall of the non-U.S. locations in which we do business, legislation restricting the collection and use of personal data already exists.  Many times restrictionsexists or is being contemplated.  Restrictions are often placed on the use of data upon the occurrence of unanticipated events that rapidly drive the adoption of legislation or regulation.  Restrictions could be placed upon the collection, management, aggregation and use of information, which could result in a material increase in the cost of collecting somecertain kinds of data.  In the U.S. the general data collection regime provides that, non-sensitive data is generally usable under current rules and regulations so long as the person does not affirmatively “opt-out” of the collection of such data.  In Europe the reverse is true.  If the European model were to be adopted in the U.S. it would lead to less data being available and at a higher cost.  It is also possible that weThe increased costs and decreased availability of information could be prohibited from collecting or disseminating certain types of data, which could in turn materially adversely affect our ability to meet our clients’ requirements potentially resultingand could result in decreased revenues, net income,revenues.  Additionally, legislative, regulatory or cultural change could negatively influence, change or reduce our current and earnings per share.prospective clients’ demand for our products and services, which could also adversely affect our results of operations.

We could experience aA significant breach of the confidentiality of the information we hold or of the security of our computer systems.systems could be detrimental to our business, reputation and results of operations.

We operate extremely complex computer systems that contain personally identifiable data.data, much of which must be maintained on a confidential basis.  Unauthorized third parties could attempt to gain entry to suchour systems for the purpose of stealing data or disrupting the systems.  We believe that we have taken adequate measures to protect themour systems from intrusion, but we cannot be certain that advances in criminal capabilities, discovery of new vulnerabilities in our systems and attempts to exploit those vulnerabilities, physical system or facility break-ins and data thefts or other developments will not compromise or breach the technology protecting our systems and the information we possess.  In the event that our protection efforts are unsuccessful and we could suffer significant harm.  Further, we handle large quantitiesexperience an unauthorized disclosure of personally identifiableconfidential information that must be maintained on a confidential basis.  Inor the event the confidentialitysecurity of such information wasor our systems is compromised, we could suffer substantial harm.  Such a security breach could result in operation disruptions that impair our ability to meet our clients’ requirements, which could result in decreased revenues.  Also, our reputation could suffer irreparable harm, causing our current and prospective clients to reject our products and services in the future.  Further, we could be forced to expend significant harm.Company resources in response to a security breach, including repairing system damage, increasing cyber security protection costs by deploying additional personnel and protection technologies, and litigating and resolving legal claims, all of which could divert the attention of our management and key personnel away from our business operations.  In any event, a significant security breach could result in significant harm to our business, financial condition and operating results.

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Significant system disruptions, loss of data center capacity or interruption of telecommunication links could adversely affect our business and results of operations.

Our business is heavily dependent upon highly complex data processing capability.  Our ability to protect our data centers against damage or interruption from fire, flood, tornadoes, power loss, telecommunications or equipment failure or other disasters and events beyond our control is critical to our future.  The online services we provide are dependent on links to telecommunication providers.  We believe we have taken reasonable precautions to protect our data centers and telecommunication links from events that could interrupt our operations.  Any damage to our data centers or any failure of our telecommunications links that causes loss of data center capacity or otherwise causes interruptions in our operations, however, could materially adversely affect our ability to quickly and effectively respond to our clients’ requirements, which could result in loss of their confidence, adversely impact our ability to attract new clients and force us to expend significant Company resources to repair the damage.  Such events could result in decreased revenues, net income, and earnings per share.

Data suppliers mightmay withdraw data that we have previously collected or withhold data from us in the future, leading to our inability to provide products and services to our clients which could lead to decreasesa decrease in our operating results.

Much of the data that we use is either purchased or licensed from third parties.third-party data suppliers, and we are dependent upon our ability to obtain necessary data licenses on commercially reasonable terms.  We compile the remainder of the data that we use from public record sources.  We could suffer a material adverse effectconsequences if owners of theour data we usesuppliers were to withdraw thewithhold their data from us.  Data providersus, which could withdrawoccur either because we fail to maintain sufficient relationships with the suppliers or if they decline to provide (or are prohibited from providing) such data to us due to legal, contractual, privacy, competition or other economic concerns.  For example, data suppliers could withhold their data from us if there is a competitive reason to do so, orif we breach our contract with a supplier, if they are acquired by one of our competitors, if legislation is passed restricting the use of the data they provide, or if judicial interpretations are issued restricting use of such data.  Furthermore, we could terminate relationships with our data suppliers if they fail to adhere to our data quality standards.  If a substantial number of data providerssuppliers were to withdraw or withhold their data from us, our ability to provide products and services to our clients could be materially adversely impacted, which could result in decreased revenues, net income and earnings per share.

The nature and volumeIf the customer contracts upon which we rely for a significant portion of our customerrevenues are cancelled or if the terms of these contracts may affect the predictability ofwere to materially change, or if these customers are negatively impacted by current or future economic conditions, our revenues.operating results could suffer.

While a significant amount of our total revenue is currently derived from clients who have long-term contracts (defined as contracts with initial terms of two years or more), these contracts have been entered into at various times, and therefore some of them are in the latter part of their terms and are approaching their originally scheduled expiration dates.  IfIn addition, many of these contracts contain provisions allowing the client to terminate prior to the end of the term upon giving advance notice.  There is no guarantee that these clients will renew their contracts upon expiration or will not terminate prior to then.  Even if renewed by the customer,these clients, the terms of the renewal contractcontracts may not have a term as long as, or may otherwise be on terms less favorable than, the original contract.  Revenue from customers with long-term contracts is not necessarily “fixed” or guaranteed as portions of the revenue from these customers is volume-driven or project-related.  With respect to the portion of our business that is not under long-term contract, revenues are even less predictable than with long-term contracts and are almost completely volume-driven or project-related.  Therefore, we must engage in continual sales efforts to maintain revenue stability and future growth with these customers.  In addition, ifall of our clients and customers or our operating results will suffer.  If a significant customer fails to renew a contract, or renews the contract on terms less favorable to us than before, our business could be negatively impacted if additional business iswere not obtained to replace the businessor supplement that which was lost.

Our products and services have long and variable sales cycles due to their nature as enterprise-wide solutions.  Failure to accurately predict these sales cycles could impair our ability to forecast operating results, which could result in a decline in the market value of our stock.

Because we have longer sales cycles for our products and solutions, revenues and operating results may vary significantly from period to period.  As purchasers of our products and services, our clients and prospective customers are often faced with a significant commitment of capital, integrating new software and/or hardware platforms and changes in operational procedures, all of which result in long sales cycles and delays in completing transactions.  As a
 
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result, it is often difficult to accurately forecast our revenues on a quarterly basis as it is not always possible for us to predict the quarter in which sales will actually be completed.  Our difficulty in predicting revenue, combined with the revenue fluctuations we may experience from quarter to quarter, can adversely affect our stock price.

Our operations outside the U.S. are subject us to risks normally associated with internationalthat may harm the Company’s business, financial condition or results of operations.

During the last fiscal year, we received approximately 14% of our revenues from business outside the United States.  As parta result of recent dispositions of operations in certain foreign countries, we expect that our revenues from business outside the United States could account for a smaller portion of our growth strategy, werevenues in future years.

The cost of executing our business plan to continue to pursue opportunities outside the U.S. and in order to do this we must continue to strengthen our foreign operations, hire additional personnel, and continue to identify and execute beneficial strategic alliances.  To the extent that we are unable to do these things in a timely manner, our growth, if any, in non-U.S. revenues will be limitedlocations is increasingly expensive.  In those non-U.S. locations where legislation restricting the collection and use of personal data currently exists, less data is available and at a much higher cost.  In some foreign markets, the types of products and services we offer have not been generally available and thus are not fully understood by prospective customers.  Upon entering these markets, we have to educate and condition the markets, increasing the cost and difficulty of successfully executing our operating results could be materially adversely affected. In general,business plan in these markets.  Additionally, each of our foreign locations is generally expected to fund its own operations and cash flows, although periodically funds may be loaned or invested from the U.S. to the foreign subsidiaries.  Therefore,As a result of such loan or investment, exchange rate movements of foreign currencies may have an impact on our future costs of, or on future cash flows from, foreign investments.  Weinvestments, and we have not entered into any foreign currency forward exchange contracts or other derivative instruments to hedge the effects of adverse fluctuations in foreign currency exchange rates.  From time to time we enter geographical markets where the types of products and services we offer have not been generally available. As a result of having to educate and condition those markets, it is very difficult to predict the success of such entry. 

Additional risks inherent in our non-U.S. business activities generally include, among others, potentially longer accounts receivable payment cycles, the costs and difficulties of managing international operations, potentially adverse tax consequences, and greater difficulty enforcing intellectual property rights.  The various risks which are inherent in doing business in the United StatesU.S. are also generally applicable to doing business outside of the United States andU.S., but such risks may be exaggerated by the difficulty of doing business in numerous sovereign jurisdictions due tofactors normally associated with international operations, such as differences in culture, laws and regulations.

Lossregulations, especially restrictions on collection, management, aggregation and use of data center capacity or interruption of telecommunication links could adversely affectinformation.  Failure to effectively manage the risks facing our business.

Ournon-U.S. business is heavily dependent upon highly complex data processing capability.  Our ability to protect our data centers against damage or interruption from fire, power loss, telecommunications failure or other disasters is critical to our future.  The online services we provide are dependent on links to telecommunication providers.  We believe we have taken reasonable precautions to protect our data centers and telecommunication links from events that could interrupt our operations.  Any damage to our data centers or any failure of our telecommunications links that causes interruptions in our operationsactivities could materially adversely affect our ability to meet our clients' requirements, which could result in decreased revenues, net income, and earnings per share.operating results.

Failure to favorably negotiate or effectively integrate acquisitions or alliances could adversely affect our business.business and growth prospects.

As part of our growth strategyFrom time to time, we may continue to acquire other complementary businesses, products and technologies orand enter into joint ventures or similar strategic relationships.  While we believe we will be able to successfully integrate recentlynewly acquired businesses into our existing operations, there is no certainty that future acquisitions or alliances will be consummated on acceptable terms or that we will be able to integrate successfully the services, content, products and personnel of any such transaction into our operations.  In addition, any future acquisitions, joint ventures or similar relationships may cause a disruption in our ongoing business and distract our management.  There is also no assurance thatFurther, we would derivemay be unable to realize the revenue improvements, cost savings and other intended benefits of any such transaction.  The occurrence of any of these events could result in decreased revenues, net income and earnings per share.

Our traditionalThe decline in direct marketingmail business -- which could be negatively affected by rising postal costs, uncertainty regarding the future of the United States Postal Service, the green movement, and the on-going shift to alternative marketing channels including online communications.-- could occur more rapidly than we are able to offset with new revenues from investments in new products and services, which could, in turn, negatively impact revenue, net income and profit margins. 

Postal rate increases are now expected to occur every year.continue to increase from time to time based on the rate of inflation.  The most recent increase in the U.S. was announced in October 2011 and became effective in April 2011.2012.  As postal ratescosts continue to rise, we expect to see increased pressure on direct mailers to leverage digital and other forms of online communication and to mail fewer pieces.

Those
17

The concerns of direct mailers are further exacerbated by the on-going financial struggles of the United States Postal Service (“USPS”).  In recent years, the USPS has incurred significant financial losses and may, as a result, implement significant changes to the breadth or frequency of its mail delivery.  The USPS recently announced its plan to cut billions of dollars in operating costs by 2015 in hopes of returning to profitability.  The proposed cuts include, among other things, closing approximately half of its mail processing centers across the United States.  These changes are expected to increase mail processing time and slow delivery frequency, which in turn may decrease marketers and the general public’s willingness to continue to use traditional mail, which may negatively impact our direct mail customers and thus the Company’s revenue derived from our traditional direct marketing business.

Additionally, those in the traditional direct mail business, as well as the postal service,USPS, are under growing pressure to reduce their impact on the environment.  It is uncertain at this time what either marketers or the postal serviceUSPS will do to lessen their impact.  From a postal service perspective, the actions to be taken may involve changing certain aspects of mail service that would negatively affect direct marketers.  From a marketer’s perspective, such actions could have the same effect as increased rates, thereby causing them to mail fewer pieces.pieces, which may negatively impact the Company’s revenue derived from our traditional direct marketing business. 

We are actively investing in multichannel marketing services in addition to maintaining our ability to continue servicing traditional direct mail customers and expect to offset some of the declining revenues associated with regular mail.  This dual focus could, however, result in the loss of business with some direct mailers, thereby negatively affecting us by decreasing the amount of processing services our clients purchase from us, which could result in lower revenues, net income and earnings per share.

15

Industry consolidations could result in increasedmay increase competition for our products and services.services, which could negatively impact our financial condition and operating results.

Our industry has experienced a variety of business combinations that have consolidated our competitors.  The possibility of the consolidation or merger of companies who might combine forces to create a single-source provider of multiple services to the marketplace in which we compete could result in increased price competition for us which would negatively affect our business results.  We currentlyprimarily compete against numerous providers of a single service or product in several separate market spaces.markets.  (See the discussion above under “Competition.”)  Since we offer a larger variety of products and services than manymost of our current competitors, we have been able to successfully compete against them in most instances.  However, the dynamics of the marketplace couldwould be significantly altered if someseveral of the single-servicethese providers were to combine with each other to provideoffer a wider variety of products and services that more directly compete with our portfolio of products and services. If our competitors were to combine forces to create a single-source provider of multiple products and services to the markets in which we compete, we could experience increased price competition, lower demand for our products and services, and loss of market share, each of which could negatively affect our operating results.

Processing errors or delays in completing service level requirements for our clients could result in loss of client confidence, harm to our reputation and negative financial consequences.

Processing errors, couldor significant errors and defects in our products, can be harmful to our business and result in increases in operating costs.  Such errors may result in the issuance of credits to clients, the re-performance of work, and/or the payment of damages.damages, future rejection of our products and services by current and prospective customers and irreparable harm to our reputation.  Likewise, the failure to meet contractual service level requirements or to meet specified goals withwithin contractual timeframes could result in monetary penalties or lost revenue.  Taken together, these issues could result in loss of revenue and decreases in profit margins as service and support costs increase.

Our engagementsEngagements with certain clients, particularly those with long-term, fixed-pricedfixed price agreements, may notprove to be profitable.more costly than anticipated, thereby adversely impacting future operating results.

The pricing and other terms of our client contracts, particularly our long-term IT outsourcing agreements, require us to makeare based on estimates and assumptions we make at the time we enter into these contracts that could differ from actual results.contracts.  These estimates reflect our best judgments regarding the nature of the engagement and our expected costs to provide the contracted services.services and could differ from actual results.  Any increased or unexpected costs or unanticipated delays in connection with the performance of these engagements, including delays caused by factors outside our control, could make these contracts less profitable or unprofitable, which would have an adverse affecteffect on our profit margin.  Our exposure to this risk increases generally in proportion to the scope of the client contract and is higher in the early stages of such a contract.  In addition, a majority of our IT outsourcing contracts contain some fixed-price, incentive-based or other pricing terms that condition our fee on our ability to meet defined goals.  Our failure to meet a client's expectations in any type of contract may result in an unprofitable engagement which could adversely affect our operating results.

Our ability
18

Failure to recover significant, up-front capital investments required by certain client contracts is subjectcould be harmful to risks.the Company’s financial condition and operating results.

A fewCertain of our client contracts require significant investment in the early stages, which is expectedwe expect to be recoveredrecover through billings over the life of the contract.  These contracts oftenmay involve the construction of new computer systems and communications networks andor the development and deployment of new technologies.  Substantial performance risk exists in each contract with these characteristics, and some or all elements of service delivery under these contracts are dependent upon successful completion of the development, construction and deployment phases.  Failure to successfully meet our contractual requirements under these contracts over their life increases the possibility that we may not recover suchour capital investments in these contracts.  Failure to recover our capital investments could materially adversely affect ourbe detrimental to the profitability of the particular engagement as well as the Company’s operating results.

Deterioration of economic conditions could negatively impact our business.

Our business may be adversely affected by changes in national or global economic conditions, including inflation, interest rates, availability of capital markets, consumer spending rates, and the effects of governmental initiatives to manage economic conditions.  Any such changes could adversely affect our customers’ desire and ability to engage our services, thereby negatively affecting our financial results.

The recent disruptions in credit and other financial markets and deterioration of national and global economic conditions, could, among other things:

16

 
·  make it more difficult or costly for us to obtain financing for our operations or investments or to refinance our debt in the future;
·  cause our lenders to depart from prior credit industry practice and make more difficult or expensive the granting of any technical or other waivers under our credit agreements to the extent we may seek them in the future;
·  impair the financial condition of some of our customers and suppliers, thereby increasing customer bad debts;
·  decrease the value of our investments in equity and debt securities; and
·  impair the financial viability of our insurers.

Item 1B.  Unresolved Staff Comments

Not applicable.













[THIS SPACE LEFT BLANK INTENTIONALLY]

 
1719 

 


Item 2.  Properties

Acxiom is headquartered in Little Rock, Arkansas with additional locations around the United States.  We also have operations in Europe, Asia-Pacific the Middle East and South America.  In general, our facilities are in good condition, and we believe that they are adequate to meet our current needs.  We do not anticipate that any substantial additional properties will be required for our existing business during fiscal year 2012.2013.  The table below sets forth the location, ownership and general use of our principal properties currently being used by each business segment.


LocationHeldUseBusiness Segment
United States:
 
   
Conway, Arkansas
Eleven facilities held in fee
 
Data center; office space
 
    InformationMarketing and Data Services, IT Infrastructure Management, and Information Products
Fayetteville, ArkansasOther Services
 
LeaseOffice space    Information Services and Information Products
Little Rock, Arkansas
Two buildings held in feePrincipal executive offices; office space; data center    Information
Marketing and Data Services, IT Infrastructure Management, and Information ProductsOther Services
Foster City, California
 
Lease
 
Office space    InformationMarketing and Data Services, Other Services
Broomfield, Colorado
 
LeaseOffice space
    InformationMarketing and Data Services, and Information ProductsOther Services
 
Cape Coral, FloridaLeaseOffice space
    Information Products
Marketing and Data Services
Chicago, Illinois
LeaseData center; office space
    Information Services
Downers Grove, Illinois
 
LeaseData center; office space    Information
Marketing and Data Services, IT Infrastructure Management
Southfield, MichiganLeaseOffice spaceIT Infrastructure Management
Shoreview, Minnesota
 
Lease
Office space
 Information Services
Office space
 
IT Infrastructure Management
New York, New York
 
Two leased officesLeaseOffice space
    InformationMarketing and Data Services, IT Infrastructure Management, and Information Products
Other Services
Fairlawn, OhioMemphis, TennesseeLease
Office space
    Information Products
Independence, Ohio
 
LeaseOffice space    Information Products
Memphis, TennesseeMarketing and Data Services
 
LeaseOffice space    Information Services
Nashville, Tennessee
Lease
 
Office space    Information
Marketing and Data Services
20

Europe:
 
   
London, England
 
LeaseOffice space
InformationMarketing and Data Services and Information Products
 
Normanton, England
 
LeaseData center; office space
Information ServicesMarketing and Information ProductsData Services
18

Sunderland, EnglandLease
Two leased
offices
Data center; fulfillment service center; office space; warehouse space
 
    Information
Marketing and Data Services and Information Products
Paris, FranceLease
Data center; office space
 
    InformationMarketing and Data Services and Information Products
 
Frankfurt, GermanyLease
Office space
 
    InformationMarketing and Data Services and Information Products
 
Munich, GermanyLease
Office space
 
    InformationMarketing and Data Services and Information Products
Gdansk, PolandLease
Office space
 
    InformationMarketing and Data Services and Information Products
 
Warsaw, Poland
Lease
Office space
 
    InformationMarketing and Data Services and Information Products
 
Australia:
 
   
Sydney, AustraliaLeaseOffice space    Information
Marketing and Data Services and Information Products
 
China:
 
   
Shanghai, ChinaLeaseOffice space
    InformationMarketing and Data Services and Information Products
 
Nantong, ChinaLeaseData center; office space    Information
Marketing and Data Services

South America:

Saudi Arabia:
Jeddah, Saudi ArabiaPorto Alegre, BrazilLeaseOffice space    Information
Marketing and Data Services and Information Products

South America:
Porto Alegre, Brazil LeaseOffice space    Information Services and Information Products


 
19 21

 

Item 3.  Legal Proceedings

The Company is involved in various claims and litigation matters that arise in the ordinary course of the business.  None of these, however, are believed by management to be material in their nature or scope, except those incorporated by reference under this Part I, Item 3.

Please refer to the discussion of certain legal proceedings pending against the Company in the Financial Supplement to this Annual Report on Form 10-K, Notes to Consolidated Financial Statements, Note 11 Commitments and Contingencies, Legal Matters, which discussion is incorporated herein by reference.


Item 4.  ReservedMine Safety Disclosures


Not applicable.

PART II

Item 5.   Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities


Market Information

The outstanding shares of Acxiom’s common stock are listed and traded on the NASDAQ Global Select Market and trade under the symbol ACXM.  The following table reflects the range of high and low sales prices of Acxiom’s common stock as reported by NASDAQ Online for each quarter in fiscal 20112012 and 2010.2011.

Fiscal 2011
High Low Dividend Declared
Fiscal 2012
   High     Low  Dividend Declared 
Fourth Quarter$ 18.83 $ 12.58 - $  14.92  $  12.04   - 
Third Quarter  18.79   15.38 -  14.33     9.30   - 
Second Quarter  16.75   12.19 -  14.37     8.94   - 
First Quarter  19.99   14.51 -  15.40   11.70   - 


Fiscal 2010
High Low Dividend Declared
Fiscal 2011
     High     Low  Dividend Declared 
Fourth Quarter $ 18.74 $ 13.50 - $  18.83  $  12.58   - 
Third Quarter    14.41     9.07 -  18.79   15.38   - 
Second Quarter    10.20     7.76 -  16.75   12.19   - 
First Quarter    12.59     7.25 -  19.99   14.51   - 

Holders

As of May 25, 201123, 2012 the approximate number of record holders of the Company’s common stock was 2,050.

1,960.

Dividends

In November 2008, the board of directors suspended dividend paymentsThe Company has not paid dividends on the Company’sits common stock.  Prior to that, dividends of $.06 per share were paidstock in the firstpast two quartersfiscal years.  The Board of fiscal year 2009.  The boardDirectors may reconsider reinstituting dividend paymentsconsider paying dividends in the future but has no plans to reinstate thempay dividends in the short term.

 
2022 

 

Performance Graph

The following graph compares the cumulative five-year total return to shareholders onof Acxiom's common stock relative to the cumulative total returns of the NASDAQ Composite index and the NASDAQ Computer & Data Processing index.  The graph assumes that the value of the investment in the company'sCompany's common stock and in each of the indexes (including reinvestment of dividends) was $100 on March 31, 2006,2007, and tracks it through March 31, 2011.2012.



 
  2123 

 

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

Not applicable.
The table below provides information regarding purchases by Acxiom of its common stock during the periods indicated.
Period 
Total Number
 of Shares Purchased
 
Average Price Paid
 Per Share
 Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs 
Maximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under the
Plans or Programs
1/1/12 – 1/31/12                0     n/a                0  $45,959,345
2/1/12 – 2/29/12     643,143  13.94     643,143    36,996,659
3/1/12 – 3/31/12  1,115,705  14.42  1,115,705    20,912,419
      Total  1,758,848  14.24  1,758,848  $20,912,419

The repurchases listed above were made pursuant to a repurchase program adopted by the Board of Directors on August 29, 2011.  That program was subsequently modified and expanded on December 5, 2011, and again on May 24, 2012.  Under the modified common stock repurchase program, the Company may purchase up to $150 million worth of its common stock through the period ending May 24, 2013.  Through March 31, 2012, the Company had repurchased 5.8 million shares of its stock for $68.2 million.


Securities Authorized for Issuance Under Equity Compensation Plans


The following table contains information about our common stock which may be issued upon the exercise of options under our existing equity compensation plans as of the end of fiscal 20112012 (March 31, 2011)2012):

Plan category
Plan category
Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights
Weighted-average
exercise price of
outstanding options,
warrants and rights
Number of securities
available for future issuance
under equity compensation
plans (excluding securities
reflected in column (a))
Plan category
Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights
Weighted-average
exercise price of
outstanding options,
warrants and rights
Number of securities
available for future issuance
under equity compensation
plans (excluding securities
reflected in column (a))
(a)
(b)
 
(c)
 
(a)
(b)
 
(c)
 
Equity compensation plans approved by shareholders
Equity compensation plans approved by shareholders
 
9,328,2391
 
$20.95
 
5,343,658
 
Equity compensation plans approved by shareholders
 
8,100,9711
 
$21.10
 
5,358,736
 
Equity compensation plans not approved by shareholders
Equity compensation plans not approved by shareholders
 
198,7502
 
11.19
 
 
149,884
 
Equity compensation plans not approved by shareholders
 
221,1062
 
13.74
 
 
212,204
 
Total
Total
 
9,526,989
 
$20.75
 
5,493,542
 
Total
 
8,322,077
 
$20.91
 
5,570,940
 
   
1
This figure represents stock options issued under shareholder-approved stock option plans, 58,620 of which options were assumed in connection with our acquisitions of May & Speh, Inc. in 1998 and Digital Impact, Inc. in 2006.
 
This figure represents stock options issued under shareholder-approved stock option plans, 29,111 of which options were assumed in connection with our acquisitions of May & Speh, Inc. in 1998 and Digital Impact, Inc. in 2006.
 
2Issued pursuant to the Company’s 2008 Nonqualified Equity Compensation Plan described below, which does not require shareholder approval under the exception provided for in NASDAQ Marketplace Rule 5635(c)(4).Issued pursuant to the Company’s 2008 and 2011 Nonqualified Equity Compensation Plans described below, which do not require shareholder approval under the exception provided for in NASDAQ Marketplace Rule 5635(c)(4).


24


Equity Compensation Plans Not Approved By Security Holders 

The Company adopted the 2008 Nonqualified Equity Compensation Plan of Acxiom Corporation (the “2008 Plan”) for the purpose of making equity grants to induce new key executives to join the Company.  The awards that may be made under the 2008 Plan include stock options, stock appreciation rights, restricted stock awards, RSU awards, performance awards, performance shares, performance units, qualified-performance based awards, or other stock unit awards.  In order to receive such an award, a person must be newly employed with the Company with the award being provided as an inducement material to their employment, provided the award is first properly approved by the board of directors or an independent committee of the board.  The board of directors and its compensation committee are the administrators of the 2008 Plan, and as such, determine all matters relating to awards granted under the 2008 Plan, including the eligible recipients, whether and to what extent awards are to be granted, the number of shares to be covered by each grant and the terms and conditions of the awards.  The 2008 Plan has not been approved by the Company’s shareholders.

The Company adopted the 2011 Nonqualified Equity Compensation Plan of Acxiom Corporation (the “2011 Plan”) for the purpose of making equity grants to induce new key executives to join the Company.  The Plan replaces the 2008  Plan effective July 25, 2011, and no further grants shall be made under the 2008 Plan.  The awards that may be made under the 2011 Plan include stock options, stock appreciation rights, restricted stock awards, RSU awards, performance awards, or other stock unit awards.  In order to receive such an award, a person must be newly employed with the Company with the award being provided as an inducement material to their employment, provided the award is first properly approved by the board of directors or an independent committee of the board.  The board of directors and its compensation committee are the administrators of the 2011 Plan, and as such, determine all matters relating to awards granted under the 2011 Plan, including the eligible recipients, whether and to what extent awards are to be granted, the number of shares to be covered by each grant and the terms and conditions of the awards.  The 2011 Plan has not been approved by the Company’s shareholders.


22 


Item 6.   Selected Financial Data

For information pertaining to selected financial data of Acxiom, refer to page F-2 of the Financial Supplement, which is attached hereto and incorporated herein by reference.


Item 7.   Management's Discussion and Analysis of Financial Condition and Results of Operations

The information required by this item appears in the Financial Supplement at pp. F-3 – F-19,F-23, which is attached hereto and incorporated herein by reference.


Item 7A.  Quantitative and Qualitative Disclosures About Market Risk

Acxiom’s earnings are affected by changes in short-term interest rates primarily as a result of its term loan agreement and its revolving credit agreement, which bear interest at a floating rate.  Acxiom currently uses an interest rate swap agreement to mitigate the interest rate risk on $95$150 million of its term loan.floating-rate debt.  Risk can be estimated by measuring the impact of a near-term adverse movement of one percentage point in short-term market interest rates.  If short-term market interest rates increase one percentage point during the next four quarters compared to the previous four quarters, there would be no material adverse impact on Acxiom’s results of operations.  Acxiom has no material future earnings or cash flow expenses from changes in interest rates related to its other long-term debt obligations, as substantially all of Acxiom’s remaining long-term debt instruments have fixed rates.  At both March 31, 20112012 and 2010,2011, the fair value of the Company’s fixed rate long-term obligations approximated carrying value.

Acxiom has a presence in the United Kingdom, France, Germany, Poland, Saudi Arabia, Brazil, Australia, China and China.Brazil.  In general, each of the foreign locations is expected to fund its own operations and cash flows, although funds may be loaned or invested from the U.S. to the foreign subsidiaries.  Therefore, exchange rate movements of foreign currencies may have an impact on Acxiom’s future costs or on future cash flows from foreign investments.  Acxiom has not entered into any foreign currency forward exchange contracts or other derivative instruments to hedge the effects of adverse fluctuations in foreign currency exchange rates.


25

Item 8.   Financial Statements and Supplementary Data

The financial statements required by this item appear in the Financial Supplement at pp. F-23F-27F-57,F-65, which is attached hereto and incorporated herein by reference.


Item 9.   Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

Not applicable.


Item 9A.  Controls and Procedures

Evaluation of Disclosure Controls and Procedures

As of March 31, 2011,2012, under the supervision and with the participation of our management, including our Chief Executive Officer (principal executive officer) and our Chief Financial Officer (principal financial and accounting officer), we evaluated the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (“Exchange Act”).  Based on this evaluation, our management, including our Chief Executive Officer and our Chief Financial Officer, concluded that as of March 31, 2011,2012, our disclosure controls and procedures were effective to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange CommissionCommission’s rules and forms; and (ii) accumulated and communicated to the Company's management, including its principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure. 

Management’s Report on Internal Control over Financial Reporting

Management’s report on Acxiom’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act), and the related report of Acxiom’s independent public accounting firm, are included in the Financial Supplement on pages F-19F-24 and F-21,F-26, respectively, and are incorporated by reference.

23

Changes in Internal Controls over Financial Reporting

There has been no change in our internal control over financial reporting that occurred during our last fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
 

Item 9B.  Other Information

Not applicable.



PART III

Item 10.  Directors, Executive Officers and Corporate Governance

Please see the information concerning our executive officers contained in Part I of this Annual Report on Form 10-K under the caption “Executive Officers of the Registrant” which is included there pursuant to Instruction 3 to Item 401(b) of the SEC’s Regulation S-K.

26

The Acxiom boardBoard of directorsDirectors has adopted a code of ethics applicable to our principal executive, financial and accounting officers and all other persons performing similar functions.  A copy of this code of ethics is posted on Acxiom’s website at www.acxiom.com under the Corporate Governance section of the site.  The remaining information required by this item appears under the captions “Election of Directors,” “Corporate Governance” and “Section 16(a) Beneficial Ownership Reporting Compliance” in Acxiom's 20112012 Proxy Statement, which information is incorporated herein by reference.


Item 11.  Executive Compensation

The information required by this item appears under the heading “Executive Compensation” in Acxiom's 20112012 Proxy Statement, which information is incorporated herein by reference.


Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information required by this item appears under the heading “Stock Ownership” in Acxiom's 20112012 Proxy Statement, which information is incorporated herein by reference.


Item 13.  Certain Relationships and Related Transactions, and Director Independence

The information required by this item appears under the headings “Related-Party Transactions” and “Board“Corporate Governance - Board and Committee Matters” in Acxiom's 20112012 Proxy Statement, which information is incorporated herein by reference.


Item 14.  Principal Accountant Fees and Services

The information required by this item appears under the heading “Ratification of Independent Registered Public Accountant - Fees Billed for Services Rendered by Independent Auditor” in Acxiom's 20112012 Proxy Statement, which information is incorporated herein by reference.


 24



PART IV


(a) The following documents are filed as a part of this report:

1.  Financial Statements.

The following consolidated financial statements of the registrant and its subsidiaries included in the Financial Supplement and the Independent Auditors' Reports thereof are attached hereto.  Page references are to page numbers in the Financial Supplement.                 
 
 (a) The following documents are filed as a part of this report:
Page
1.  Financial Statements.
  Page
The following consolidated financial statements of the registrant and its subsidiaries included in the Financial Supplement and the Independent Auditors' Reports thereof are attached hereto.  Page references are to page numbers in the Financial Supplement.
Reports of Independent Registered Public Accounting Firm F-21- F-22F-25 - F-26
   
Consolidated Balance Sheets as of March 31, 20112012 and 2010    2011 F-23F-27
27

   
Consolidated Statements of Operations for the years ended March 31, 2012, 2011 2010 and 2009 2010F-24F-28
   
Consolidated Statements of Equity and Comprehensive Income (Loss) for the years ended March 31, 2012, 2011 2010 and 20092010F-25F-29
   
Consolidated Statements of Cash Flows for the years ended March 31, 2012, 2011 2010 and 20092010F-26F-30 - F-27
Notes to the Consolidated Financial StatementsF-28- F-57F-31
   
  Notes to the Consolidated Financial Statements F-32 - F-65
2.  Financial Statement Schedules.
All schedules are omitted because they are not applicable or not required or because the required information is included in the consolidated financial statements or notes thereto.
3.  Exhibits.
 
2. Financial Statement Schedules.

All schedules are omitted because they are not applicable or not required or because the required information is included in the consolidated financial statements or notes thereto.

3. 
Exhibits.

The following exhibits are filed with this report or are incorporated by reference to previously filed material:

Exhibit No.

3.1Amended and Restated Certificate of Incorporation (previously filed as Exhibit 3(i) to Acxiom Corporation's Quarterly Report on Form 10-Q for the quarterly period ended June 30, 1996, Commission File No. 0-13163, and incorporated herein by reference)

3.2Amended and Restated Bylaws (previously filed as Exhibit 3(b) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2008, and incorporated herein by reference)

10.12005 Stock Purchase Plan of Acxiom Corporation (previously filed as Appendix B to Acxiom Corporation’s Proxy Statement dated June 24, 2005, and incorporated herein by reference)

10.2Amended and Restated Key Associate Stock Option Plan of Acxiom Corporation (previously filed as Exhibit 10(e) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2000, Commission File No. 0-13163, and incorporated herein by reference)

10.32005 Equity Compensation Plan of Acxiom Corporation (formerly known as the Amended and Restated 2000 Associate Stock Option Plan of Acxiom Corporation) (previously filed as Appendix B to Acxiom Corporation’s Proxy Statement dated November 16, 2007, and incorporated herein by reference)

25

10.4UK Addendum to the 2005 Equity Compensation Plan of Acxiom Corporation adopted by the Compensation Committee of the Board on February 14, 2012

10.52008 Nonqualified Equity Compensation Plan of Acxiom Corporation (previously filed on May 15, 2008, as Exhibit 10.2 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.510.6Acxiom Corporation U.K. Share Option Scheme (previously filed as Exhibit 10(f) to Acxiom Corporation's Annual Report on Form 10-K for the fiscal year ended March 31, 1997, Commission File No. 0-13163, and incorporated herein by reference)

10.610.7
2010 Executive Cash Incentive Plan of Acxiom Corporation (previously filed as Exhibit 10(g) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2010, and incorporated herein by reference)

28

10.710.8Acxiom Corporation Executive Officer FY 20122013 Cash Incentive Plan

10.810.92011 Nonqualified Equity Compensation Plan of Acxiom Corporation previously filed on July 27, 2011, as Exhibit 10.1 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)
10.10Form of Performance Unit Award Agreement under the 2011 Nonqualified Equity Compensation Plan of Acxiom Corporation (previously filed on July 27, 2011, as Exhibit 10.3 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.11Form of Stock Option Grant Agreement under the 2011 Nonqualified Equity Compensation Plan of Acxiom Corporation (previously filed on July 27, 2011, as Exhibit 10.4 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.12Form of Restricted Stock Unit Award Agreement under the 2011 Nonqualified Equity Compensation Plan of Acxiom Corporation (previously filed on July 27, 2011, as Exhibit 10.5 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)
10.13General Electric Capital Corporation Master Lease Agreement, dated as of September 30, 1999 (previously filed as Exhibit 10(m) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2001, Commission File No. 0-13163, and incorporated herein by reference)
 
10.910.14Amendment to General Electric Capital Corporation Master Lease Agreement dated as of December 6, 2002 (previously filed as Exhibit 10 (j) to Acxiom Corporation’s Annual Report ofon Form 10-K for the fiscal year ended March 31, 2003, Commission File No. 0-13163, and incorporated herein by reference)

10.1010.15ThirdFourth Amended and Restated Credit Agreement dated as of March 24, 2005,September 15, 2006, by and among Acxiom Corporation, as borrower, J.P. Morgan, N.A., as agent, anda Delaware corporation, the lenders who are party thereto and JPMorgan Chase Bank, N.A. (previously filed on September 19, 2006, as Exhibit 10.210.1 to Acxiom Corporation’s Current Report on Form 8-K, dated March 24, 2005, and incorporated herein by reference)

10.11Second Amendment to Third Amended and Restated Credit Agreement, dated as of April 22, 2005, by and among Acxiom Corporation, as borrower, J.P. Morgan, N.A., as agent, and the lenders who are a party thereto (previously filed as Exhibit 10(j) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2005, Commission File No. 0-13163, and incorporated herein by reference)
 
10.1210.16First Amendment to Fourth Amended and Restated Credit Agreement dated as of November 13, 2009, among Acxiom Corporation, a Delaware corporation, the lenders party thereto and JPMorgan Chase Bank, N.A. (previously filed on November 19, 2009, as Exhibit 10.1 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.13Increased Commitment Supplement to Third Amended and Restated Credit Agreement, dated as of May 13, 2005, by and among Acxiom Corporation, as borrower, J.P. Morgan, N.A., as agent, and the lenders who are a party thereto (previously filed as Exhibit 10(k) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2005, Commission File No. 0-13163, and incorporated herein by reference)

10.1410.17Assignment of Head Lease dated as of February 10, 2003, by and between Wells Fargo Bank Northwest, National Association, as Owner Trustee under the AC Trust 2001-1 (“Assignor”) and Acxiom Corporation, assigning all of Assignor’s rights, title and interest in that certain Head Lease Agreement dated as of May 1, 2000, between the City of Little Rock, AR and Assignor, each relating to the lease of an office building in downtown Little Rock which was previously financed pursuant to a terminated synthetic real estate facility (previously filed as Exhibit 10 (l) to Acxiom Corporation’s Annual Report ofon Form 10-K for the fiscal year ended March 31, 2003, Commission File No. 0-13163, and incorporated herein by reference)

10.15
Form of Executive Security Agreement effective as of April 8, 2008 (previously filed as Exhibit 10(n) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2008 and incorporated herein by reference)
10.16Asset Purchase and License Agreement dated December 29, 2005, between Acxiom Corporation and EMC Corporation and EMC (Benelux) B.V., S.à.r.l. (previously filed as Exhibit 10(s) to Acxiom Corporation's Annual Report on Form 10-K for the fiscal year ended March 31, 2008, and incorporated herein by reference)

26

10.17Transition Amendment dated March 31, 2008, between Acxiom Corporation and EMC Corporation and EMC (Benelux) B.V., S.à.r.l. (previously filed as Exhibit 10(t) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2008, and incorporated herein by reference)

10.18Transition Agreement dated March 28, 2011, between Acxiom Corporation and John A. Meyer (previously filed on March 30, 2011, as Exhibit 10.1 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)
  
10.19Retention Agreement dated May 6, 2011, between Acxiom Corporation and Christopher W. Wolf (previously filed on May 9, 2011, as Exhibit 10.1 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)
 
10.20Amended and Restated Employment Agreement dated November 15, 2010, between Acxiom Corporation and John A. Adams (previously filed on November 16, 2010 as Exhibit 10.2 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

29

10.21
Employment Agreement by and between Acxiom Corporation and Scott E. Howe dated as of July 26, 2011 (previously filed on July 27, 2011 as Exhibit 10.1 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.22
Employment Agreement by and between Acxiom Corporation and Warren C. Jenson dated as of January 11, 2012 (previously filed on January 11, 2012 as Exhibit 10.1 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.23Employment Offer Letter dated January 30, 2012, between Acxiom Corporation and Nada C. Stirratt

10.24Employment Offer Letter dated April 19, 2012, between Acxiom Corporation and Philip L. Mui

10.25Acxiom Corporation 2010 Executive Officer Severance Policy (previously filed on November 16, 2010 as Exhibit 10.3 to Acxiom Corporation’s Current Report on Form 8-K, and incorporated herein by reference)

10.2210.26
Form of director indemnity agreement (previously filed as Exhibit 10(x) to Acxiom Corporation’s Annual Report on Form 10-K for the fiscal year ended March 31, 2010, and incorporated herein by reference)

10.2310.27Form of officer and director indemnity agreement (previously filed as Appendix C to Acxiom Corporation’s Proxy Statement dated January 22, 1987)
  
21Subsidiaries of Acxiom Corporation

23Consent of KPMG LLP

24Powers of Attorney

31(1)31.1Certification of Chief Executive Officer pursuant to SEC Rule 13a-14(a)/15d-14(a), as adopted pursuant to Sections 302 and 404 of the Sarbanes-Oxley Act of 2002

31(2)31.2Certification of Chief Financial Officer pursuant to SEC Rule 13a-14(a)/15d-14(a), as adopted pursuant to Sections 302 and 404 of the Sarbanes-Oxley Act of 2002

32(1)32.1Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

32(2)32.2Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

101The following financial information from our Annual Report on Form 10-K for the fiscal year ended March 31, 2011,2012, formatted in XBRL: (i) Consolidated Balance Sheets as of March 31, 20112012 and 2010;2011; (ii) Consolidated Statements of Operations for the fiscal years ended March 31, 2012, 2011 2010 and 2009;2010; (iii) Consolidated Statements of Equity and Comprehensive Income (Loss) for the fiscal years ended March 31, 2012, 2011 2010 and 2009;2010; (iv) Consolidated Statements of Cash Flows for the fiscal years ended March 31, 2012, 2011 2010 and 2009;2010; and (v) Notes to the Consolidated Financial Statements

 
2730 

 

 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

                               ACXIOM CORPORATION

Date:  May 27, 201125, 2012By:/s/ Catherine L. Hughes
  /s/Warren C. Jenson   
Warren C. Jenson
 
 
Catherine L. Hughes
Corporate GovernanceChief Financial Officer & Secretary
Executive Vice President

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature

 
Signature
 
William T. Dillard II*
Director
 
May 27, 201125, 2012
William T. Dillard II

Michael J. Durham*
Director (Non-Executive Chairman of the Board)
  
Michael J. Durham*DirectorMay 27, 201125, 2012
Michael J. Durham

Michael J. Durham 
Jerry D. Gramaglia*
Director (Non-Executive Chairman of the Board)
May 25, 2012
Jerry D. Gramaglia
Ann Die Hasselmo*DirectorMay 25, 2012
Ann Die Hasselmo
William J. Henderson*DirectorMay 25, 2012
William J. Henderson
Scott E. Howe*Director, CEO & President (principal executive officer) 
May 27, 2011
25, 2012
Jerry D. GramagliaScott E. Howe 

Ann Die Hasselmo*
Director
 
May 27, 2011
Ann Die Hasselmo

William J. Henderson*  
Director
 
May 27, 2011
William J. Henderson                                              
Clark M. Kokich*
Director
 
May 27, 2011
25, 2012
Clark M. Kokich 

Kevin M. Twomey*
Director
May 27, 201125, 2012
Kevin M. Twomey  

R. Halsey Wise*
Director
 
May 27, 2011
R. Halsey Wise

Christopher W. Wolf*  /s/Warren C. Jenson
Christopher W. Wolf  �� 
Warren C. Jenson
CFOChief Financial Officer & Executive Vice President (principal financial
and accounting officer)         
 
May 27, 2011
25, 2012

 


*By:/s/ Catherine L. Hughes 
Catherine L. Hughes
Attorney-in-Fact

 
 2831 

 


Selected Financial DataF-2
Management’s Discussion and Analysis of Financial Condition and Results of OperationsF-3
Management’s Report on Internal Control Over Financial ReportingF-20F-24
Reports of Independent Registered Public Accounting FirmF-21F-25
 
Annual Financial Statements:
 
Consolidated Balance Sheets as of March 31, 20112012 and 20102011F-23F-27
Consolidated Statements of Operations for the years ended March 31, 2012, 2011 2010 and 20092010F-24F-28
Consolidated Statements of Equity and Comprehensive Income (Loss)
for the years ended March 31, 2012, 2011 2010 and 20092010
F-25F-29
Consolidated Statements of Cash Flows
for the years ended March 31, 2012, 2011 2010 and 20092010
F-26F-30
Notes to the Consolidated Financial StatementsF-28F-32

F-1

 
 

 

ACXIOM CORPORATION
SELECTED FINANCIAL DATA
(In thousands, except per share data)

Years ended March 31, 2011  2010  2009  2008  2007  2012  2011  2010  2009  2008 
Statement of operations data:                              
Revenue $1,159,970  $1,099,235  $1,276,573  $1,384,079  $1,390,511  $1,130,624  $1,113,755  $1,063,598  $1,235,711  $1,339,765 
Net earnings (loss) from continuing operations $37,617  $(31,838) $43,427  $36,498  $(9,624)
Net earnings from discontinued operations, net of tax  33,899   3,396   732   1,006   1,844 
Net earnings (loss) $(28,442) $44,159  $37,504  $(7,780) $67,873  $71,516  $(28,442) $44,159  $37,504  $(7,780)
Net earnings (loss) attributable to Acxiom $(23,147) $44,549  $37,504  $(7,780) $67,873  $77,263  $(23,147) $44,549  $37,504  $(7,780)
Earnings (loss) per share:                    
Basic $(0.36) $0.56  $0.48  $(0.10) $0.82 
Diluted $(0.36) $0.55  $0.48  $(0.10) $0.80 
Earnings (loss) per share attributable to Acxiom stockholders:                    
Basic $(0.29) $0.56  $0.48  $(0.10) $0.82 
Diluted $(0.29) $0.56  $0.48  $(0.10) $0.80 
Basic earnings (loss) per share:                    
Net earnings (loss) from continuing operations $0.47  $(0.40) $0.55  $0.47  $(0.12)
Net earnings from discontinued operations  0.43   0.04   0.01   0.01   0.02 
Net earnings (loss) $0.90  $(0.36) $0.56  $0.48  $(0.10)
Net earnings (loss) attributable to Acxiom $0.97  $(0.29) $0.56  $0.48  $(0.10)
Diluted earnings (loss) per share:                    
Net earnings (loss) from continuing operations $0.47  $(0.40) $0.54  $0.47  $(0.12)
Net earnings from discontinued operations  0.42   0.04   0.01   0.01   0.02 
Net earnings (loss) $0.89  $(0.36) $0.55  $0.48  $(0.10)
Net earnings (loss) attributable to Acxiom $0.96  $(0.29) $0.56  $0.48  $(0.10)
Cash dividend per common share
 $0.00  $0.00  $0.12  $0.12  $0.22  $0.00  $0.00  $0.00  $0.12  $0.12 
                                        
As of March 31,
  2011   2010   2009   2008   2007   2012   2011   2010   2009   2008 
Balance sheet data:                                        
Current assets $459,250  $458,705  $458,522  $384,508  $380,495  $472,005  $480,276  $458,705  $458,522  $384,508 
Current liabilities $229,494  $255,056  $254,554  $339,626  $387,788  $265,616  $229,494  $255,056  $254,554  $339,626 
Total assets $1,306,625  $1,363,420  $1,366,792  $1,471,304  $1,623,523  $1,226,851  $1,306,625  $1,363,420  $1,366,792  $1,471,304 
Long-term debt, excluding current installments $394,260  $458,629  $537,272  $575,308  $648,879  $251,886  $394,260  $458,629  $537,272  $575,308 
Total equity $591,033  $578,497  $503,414  $496,256  $485,225  $611,855  $591,033  $578,497  $503,414  $496,256 

The selected financial data for the periods reported above has been derived from the consolidated financial statements.  This information should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and the historical financial statements and related notes.  Previously reported amounts have been reclassified as a result of the discontinued operations.  The historical results are not necessarily indicative of results to be expected in any future period.


F-2

 
 

 

Management’s Discussion and Analysis of Financial Condition and Results of Operations

We present Management’s Discussion and Analysis of Financial Condition and Results of Operations in seven parts: Introduction and Overview, Results of Operations, Capital Resources and Liquidity, Seasonality and Inflation, Non-U.S. Operations, Critical Accounting Policies, and New Accounting Pronouncements.

Introduction and Overview

Acxiom is a recognized leader in marketing servicestechnology and technologyservices that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships.  Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies.  Acxiom leverages over 40 years of experience inof data management to deliver high-performance, highly secure, reliable information management services.  Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA and serves clients around the world from locations in the United States, Europe, South America Asia-Pacific and the Middle East.Asia-Pacific region.

Effective October 1, 2011, we realigned our business segments to better reflect the way we assess the business.  Our new business segments consist of Marketing and Data Services, IT Infrastructure Management, and Other Services.  The Marketing and Data Services segment includes the Company’s global lines of business for Customer Data Integration (CDI), Consumer Insight Solutions, Marketing Management Services, and Consulting and Agency Services.  The IT Infrastructure Management segment develops and delivers IT outsourcing and transformational solutions.  The Other Services segment includes the e-mail fulfillment business, the U.S. risk business, and the UK fulfillment business.  The segment results do not include any inter-company transactions.  Additionally, items reported as impairment expense or gains, losses, and other items, net on the consolidated statement of operations are excluded from segment results.

During fiscal 2012 we announced the sale of our background screening unit, Acxiom Information Security Systems (AISS).  This transaction closed on February 1, 2012.  AISS results are presented as discontinued operations in the consolidated balance sheets and the consolidated statement of operations.  Revenue and expenses related to discontinued operations as well as the gain from sale of the business are presented together, net of tax, in the statement of operations for all periods presented.  Unless otherwise indicated, we refer to captions such as revenues, earnings, and earnings per share from continuing operations attributable to the Company simply as “revenues”, “earnings”, and “earnings per share” throughout this Management’s Discussion and Analysis.  Similarly, discussion of other matters in our consolidated financial statements relates to continuing operations unless otherwise indicated.

As the Company completeswe complete fiscal 20112012 and lookslook ahead to 2012 the2013, our Company is in a transition.  The most significant challenges facing the Company involve putting in placetransitioning to a new management team and growing the business for the long term.  The Company’s board of directors is searching forexecutive leadership team.  We named a new CEO and expects to search forchief executive officer on July 25, 2011, a new CFO once thechief financial officer on January 11, 2012, a new CEO is in place.

Fiscal 2011chief revenue growth overall was 5.5% compared to the previous year.  The Products segment ended the year strong, but Services was flat in the fourth quarter due to the loss of an Infrastructure Management client during the fourth quarter.  Going intoofficer on January 31, 2012 and a new chief product and engineering officer on April 19, 2012.  During fiscal 2012 we expect current trendsannounced plans to continue although the mix of businesssignificantly accelerate investment in product development in fiscal 2013, which management believes will help drive revenue growth may be different, with core datain fiscal 2014 and marketing services business growth offsetting a challenging year in the Infrastructure Management business due to the client loss.beyond.


F-3




Highlights of the most recently completed fiscal year are identified below.

 
·  Revenue of $1.160 billion, up 5.5 percent from $1.099$1.131 billion, a year ago, an1.5% increase of $60.7 millionfrom $1.114 billion in annual revenue.the prior fiscal year.
 
·  Income from operations of $30.9was $85.6 million compared to $98.8$25.2 million lastin the prior fiscal year.
·  Earnings from discontinued operations include a pretax gain of $48.4 million, or $30.9 million net of tax, from the sale of AISS.
 
·  Diluted earnings (loss) per share attributable to Acxiom stockholders of ($0.29)was $0.47 compared to $0.56($0.40) in the prior fiscal 2010.
·  Pre-tax earnings of $5.6 million, compared to pre-tax earnings of $76.8 million in fiscal 2010.year.
 
·  Operating cash flow for the fiscal year was $166.2$229.5 million compared to $239.3$166.2 million in the prior year.
·  Gross margin was 23.7 percent, compared to 23.6 percent for fiscal 2010.year.
 
·  The Company recorded an$17.8 million in impairment charge of $79.7 millioncharges related to goodwill and other intangibles related to the Brazil operations.  The related earn-out liability was reduced to zero to reflect the expected outcome of the earn-out calculation.
·  The Company disposed of its Internationalownership interest in Acxiom MENA - its operations in the Middle East.  The Company recorded a net loss on the disposal of $2.5 million in gains, losses, and other items, net, and $0.9 million in net loss attributable to noncontrolling interest in the consolidated statement of operations.
 
·  The Company recorded $4.4$12.6 million in restructuring charges and adjustments included in gains, losses and other items in the consolidated statement of operations.
 
·  The Company recorded a $3.3 million loss in gains, losses and other items in the consolidated statement of operations resulting from the disposal of its operations in Portugal and The Netherlands.
·  The Company made term loan prepayments of $66.0$125.0 million.
 
·  The Company completed the acquisitionsacquired $68.2 million of 100% of the outstanding sharesits stock as part of a digital marketing business (“XYZ”) operating in Australia and New Zealand, and a 70% interest in GoDigital Tecnologia E Participacoes, Ltda. (“GoDigital”), a Brazilian marketing services business.stock repurchase program.

The highlights above are intended to identify to the reader some of the more significant events and transactions of the Company during the fiscal year ended March 31, 2011.2012.  However, these highlights are not intended to be a full discussion of the Company’s 20112012 fiscal year.  These highlights should be read in conjunction with the following discussion of Results of Operations and Capital Resources and Liquidity and with the Company’s consolidated financial statements and footnotes accompanying this report.


F-3F-4

 
 

 


Results of Operations

A summary of selected financial information for each of the years in the three-year period ended March 31, 20112012 is presented below (dollars in millions, except per share amounts):
 2011  2010  2009  
% Change
2011-2010
  
% Change
2010-2009
  2012  2011  2010  
% Change
2012-2011
  
% Change
2011-2010
 
Revenue               
Services $893.6  $849.4  $920.3   5%  (8)%
Products  266.4   249.8   356.3   7   (30)
 $1,160.0  $1,099.2  $1,276.6   6%  (14)%
Revenues $1,130.6  $1,113.8  $1,063.6   2%  5%
Total operating costs and expenses  1,129.1   1,000.4   1,183.7   (13)  15   1,045.0   1,088.6   966.1   4   (13)
Income from operations $30.9  $98.8  $92.9   (69)%  6% $85.6  $25.2  $97.5   240%  (74)%
Diluted earnings (loss) per share attributable to Acxiom shareholders $(0.29) $0.56  $0.48   (152)%  17% $0.96  $(0.29) $0.56   431%  (152)%

Revenues
ForThe following table presents the fiscal yearCompany’s revenue for each of the years in the three-year period ended March 31, 2012 (dollars in millions):
  2012  2011  2010  
% Change
2012-2011
  
% Change
2011-2010
 
Revenues               
Marketing and data services $771.7  $736.1  $721.2   5%  2%
IT Infrastructure management services  291.5   302.7   276.4   (4)  10 
Other services  67.4   75.0   66.0   (10)  14 
Total revenues $1,130.6  $1,113.8  $1,063.6   2%  5%
                     

Total revenue increased 1.5%, or $16.9 million, to $1,130.6 million in fiscal 2012.  Revenue in fiscal 2011 included $9.9 million related to the Company’sdisposed Portugal, Netherlands, and MENA operations.  Excluding the impact of the disposed operations and the favorable impact of foreign currency translation of $6.3 million, revenue was $1,160.0increased 1.7% in fiscal 2012.

Total revenue increased 4.7%, or $50.2 million, a 5.5% or $60.7to $1,113.8 million increase fromin fiscal 2010 revenue of $1,099.2 million.2011.   Of the revenue increase, $10.1 million related to the MENA and GoDigital acquisitions.  Excluding unfavorable exchange rate movements of $2.7 million and the acquisition-related revenue, International operationstotal revenue had an overall decrease of $3.5 million from the prior year.  The remaining $57.4 million net revenue increase in US operations revenue was primarily attributed to growth in Infrastructure Management services of $26.9 million from new contracts, a rebound in Consumer Insights products ($9.9 million), and increasing background screening revenue ($10.6 million) resulting from increased hiring trends.$42.7 million.

For the fiscal year ended March 31, 2010, the Company’sMarketing and data service (MDS) revenue was $1,099.2increased $35.6 million, compared to revenue of $1,276.6 millionor 4.8% in fiscal 2009, reflecting a decrease of $177.3 million or 13.9%.  Fiscal 2010 revenue was lower due to a change in a pass-through data contract.  Effective February 1, 2009, the pass-through revenue was recorded net rather than gross.
Fiscal 2009 revenue included $71.3 million related to the pass-through contract.  Excluding this item, revenue declined 8.8%.  Of the revenue decline, $52.0 million was attributable to reductions in services revenue from the Financial Services industry.  In addition, approximately $17.6 million of the decrease was due to reductions in international operations products revenue excluding the impact of exchange rate fluctuations.  The remaining $36.4 million net decrease was due to unfavorable exchange rate movement in international services revenue ($4.3 million) and contract scope reductions and other net reductions including lower volumes and terminated business.

Services revenue for the year ended March 31, 2011 was $893.6 million.  This represents a $44.2 million increase or 5.2% from the prior year.2012.  On a geographic basis, International servicesMDS revenue increased $7.6$3.7 million, or 2.9%, and U.S. MDS revenue increased $31.9 million, or 5.2%.  Excluding the impact of the disposed Portugal and Netherlands operations of $4.2 million and US servicesthe favorable impact of foreign currency translation, International MDS revenue increased $36.6$1.6 million.  A $1.2 million or 4.8%.  International services growth included $10.1 million of revenue related to the MENA and GoDigital acquisitions.  Excluding unfavorable exchange rate movements and acquisition-relateddecline in Brazil was offset by revenue International services decreased approximately $1.9 million from the prior year.  International services were negatively impacted by the loss of certain services contracts in Europe during the prior fiscal year.  Revenue increases of approximately $8.2 million in Australia and China mitigatedChina.  The increase in U.S. MDS revenue was broad-based, with increases in business activity in most industry verticals, in particular, the declinesConsumer, Convergent, and Financial Services vertical markets.

MDS revenue increased in Europe.  US services revenue growth resulted from new ITall lines of business in fiscal 2012.  The largest increases were in Consulting and Agency Services contracts signed($14.1 million, or 14.1%) and Marketing Management ($12.1 million or 4.1%).  Increases in the previous year.  OfConsumer Insight Products ($4.5 million or 3.1%) and the $34.1CDI Services ($4.8 million of organic services growth, $26.9 million was related to Infrastructure Management.  By lineor 2.3%) lines of business were impacted by a prior year one-time project with a large customer ($4.1 million) and the revenue increasesdecline in Multi-channel Marketing Services ($12.2Brazil.

MDS revenue increased $14.9 million, or 3.5%), Consulting ($6.7 million or 18.1%) and Infrastructure Management ($26.9 million or 9.7%) were offset by a decrease2.1% in Customer Data Integration (“CDI”) Services ($16.2 million or 10.3%).  CDI Services were negatively impacted by the contract and volume losses in Europe and the US of which $11.8 million of the decline was in Europe.  Infrastructure Management Services growth slowed in the fourth quarter due to the loss of a contract.  Fiscal 2011 revenue associated with the lost business was approximately $18 million.

Services revenue for the year ended March 31, 2010 was $849.4 million.  This represents a $70.8 million decrease, or 7.7%, from the prior year.fiscal 2011.  On a geographic basis, International servicesMDS revenue decreased approximately $2.9$4.8 million, while US services decreased approximately $67.9 million.or 3.7% and U.S. MDS revenue increased $19.7 million, or 3.3%.  The decrease in International services were impacted by unfavorable exchange rate movement.  Excluding exchange rates, International servicesMDS revenue was relatively flat comparedprimarily in Europe where revenue was down $19.8 million.  The revenue declines in Europe were partially offset by revenue increases in Australia and China and by the GoDigital acquisition in Brazil.  The increase in U.S. MDS was primarily attributable to the prior year.   By line of business, a $66.9retail industry which increased by $20.7 million due mostly to increases with existing clients.

IT Infrastructure management services (IM) revenue decreased $11.1 million, or 16.9%3.7%, declineto $291.5 million in Multichannel Marketing Servicesfiscal 2012.  IM revenue wasdecreased $23.5 million primarily as a result of contract losses during the primary causefourth quarter of fiscal 2011 and the reduced US services revenue.  Increases in Consultingfourth quarter of fiscal 2012, partially offset by one-time projects and revenue offset a smaller decline in CDI revenue and other lines were relatively flat compared to the prior year.  Of the $66.9 million decline in Multichannel Marketing Services, the Financial Services vertical accounted for $46.4 million of the decline.  During fiscal 2010, revenue reductions occurred due to contract renegotiations for reduced amounts, lost contracts, volume reductions, and contracts terminated because of economic pressures.  Other industry verticals were impacted by similar issues to a lesser degree.  Although Infrastructure Management Services had similar issues, the signing of a large new Infrastructure Management Services arrangement earlier in the year offset such reductions.growth with existing clients.

 
F-4F-5

 
ProductsIM revenue forincreased $26.3 million, or 9.5% in fiscal 2011.  The increase in IM revenue was due to a major new client that was added during fiscal 2010, as well as other new client wins in fiscal 2010 and fiscal 2011.

Other services (OS) revenue decreased $7.6 million, or 10.2%, to $67.4 million in fiscal 2012.  Excluding the year ended March 31, 2011 was $266.4impact of the Mena disposal of $4.4 million, which represents a $16.6 million increase, or 6.6%, compared to the same period last year.  International operationsOS revenue decreased $4.1$3.3 million during the period.  Unfavorable exchange rate movements accounted for $2.1 million of the decrease.  In the US, productsyear.  OS revenue increased $20.8from U.S. Risk operations decreased $3.9 million, or 11.5%.  Due to increased hiring trends, Background Screening revenue increased approximately 30% for the year.  US Consumer Insights revenue grew approximately 8% in2.8%, during the year due to higher levels oflower project activityvolume from existing customers.  The decrease was partially offset by modest increases in various industry verticals.other operations.

ProductsOS revenue forincreased $9.0 million, or 13.6% in fiscal 2011.  $4.0 million of the year ended March 31, 2010increase was $249.8 million.  This represents a $106.5 million decrease or 29.9% when compared to the prior year.  Excluding the prior year pass-through revenue of $71.3 million related to the amended data contract discussed above, productsMENA operation, which was included for the full year in fiscal 2011 and only four months in fiscal 2010.  Additionally, the UK fulfillment operation increased by $4.3 million and OS revenue was down $35.2 million, or 12.4%.  International operations accounted for $20.7 million of the decrease.  For the year ended March 31, 2010, exchange rate fluctuations had very little impact on products revenue results.  International operations were impacted by much lower ad hoc and project activity, particularly in the UK and the Netherlands.  Most US industry verticals also were down year over year due to lower volumes and some contract reductions and terminations.U.S. increased by $0.7 million.

Operating Costs and Expenses
The following table presents the Company’s operating costs and expenses for each of the years in the three-year period ended March 31, 20112012 (dollars in millions):

 2011  2010  2009  
% Change
2011-2010
  
% Change
2010-2009
  2012  2011  2010  
% Change
2012-2011
  
% Change
2011-2010
 
Cost of revenue                $869.8  $853.2  $808.8   (2)%  (5)%
Services $695.0  $654.7  $694.3   (6)%  6%
Products  189.9   184.6   280.8   (3)  34 
Total cost of revenue  884.9   839.3   975.1   (5)  14 
Selling, general and administrative  159.9   162.1   170.0   1   5   144.8   151.1   158.2   4   4 
Impairment of goodwill and other intangibles  79.7   -   -   (100)  -   17.8   79.7   -   78   (100)
Gains, losses and other items, net  4.6   (1.0)  38.6   (587)  102   12.6   4.6   (0.9)  (175)  (611)
Total operating costs and expenses $1,129.1  $1,000.4  $1,183.7   (13)%  15% $1,045.0  $1,088.6  $966.1   4%  (13)%


Cost of revenue increased 1.9%, or $16.6 million, to $869.8 million in fiscal 2012.  Gross Profit Margin
The following table presents the Company’s gross profit margin for each of the years in the three-year period ended March 31, 2011:

  2011  2010  2009 
Gross profit margin         
Services  22.2%  22.9%  24.5%
Products  28.7   26.1   21.2 
Total gross profit margin  23.7%  23.6%  23.6%
Operating profit margin  2.7%  9.0%  7.3%

Gross profit margins for services revenue declined to 22.2 %decreased from 23.4% in fiscal 2011 from 22.9%to 23.1% in fiscal 2010.2012.  U.S. gross margins decreased from 24.8% to 24.4% primarily due to increasing compensation and delivery costs.  International gross margins decreased from 15.4% to 15.2% in fiscal 2012 primarily due to increasing losses in Brazil.  International gross margin benefitted in fiscal 2012 from the Mena disposal in the second quarter of the year.

Cost of revenue increased 5.5%, or $44.4 million, to $853.2 million in fiscal 2011.  Gross margins decreased from 24.0% in fiscal 2010 to 23.4% in fiscal 2011.  Margins have beenwere negatively impacted by thea decline in higher margin CDICustomer Data Integration Services revenue.  Margins were also negatively impacted by therevenue, lost contracts in Europe and negative gross margins on acquired operations in Saudi Arabia and Brazil.  Services margins wereBrazil, offset by cost reductions in Europe.  The fiscal 2011 margin was also impacted by higher than expected migration costs of approximately $10.0 million on a large Infrastructure ManagementIM contract.  The contract migration is now completed.

Gross profit margins for services revenue declined to 22.9% in fiscal 2010 from 24.5% in fiscal 2009.  Margins were impacted by the decline in revenue, particularly high-margin volume-based business, and a change in the mix of revenue (higher percent of Infrastructure Management Services revenue).  The margin impact on this volume-based business was mitigated by efficiency improvements in the shared IT and delivery functions.

F-5

The gross profit margins for products revenue were 28.7% in fiscal 2011 compared to 26.1% in fiscal 2010.   Margins improved primarily due to the fixed cost nature of certain product costs of revenue. Additionally, margins benefited from cost reductions in Europe.

The gross profit margins for products revenue were 26.1% in fiscal 2010 compared to 21.2% in fiscal 2009.  Excluding the impact of pass-through revenue, fiscal 2009 gross profit margin was 26.5%.  Margins for products were impacted in a similar fashion to services.  In particular, the large decline in volume-based business in Europe impacted overall margins.

Selling, general and administrative expense was $159.9$144.8 million for the year ended March 31, 2012 representing a $6.3 million, or 4.2%, decrease from the prior year.  As a percent of total revenue, these expenses were 12.8% this year compared to 13.6% in fiscal 2011.  Decreases in 2012 selling, general, and administrative expense resulted from lower non-cash stock compensation costs of $4.1 million due to executive changes as well as lower marketing and legal expenditures during the period.

Selling, general and administrative expense was $151.1 million for the year ended March 31, 2011 representing a $2.2$7.0 million decrease from the prior year.  As a percent of total revenue, these expenses were 13.8% this year13.6% in fiscal 2011 compared to 14.7%14.9% in fiscal 2010.  Europe costs were approximately $5.1 million lower than the prior year due to cost reductions necessitated by lower revenues.  Offsetting these reductions were expense increases in Australia and China on higher revenue levels.

Selling, generalImpairment of goodwill and administrative expenseother intangibles was $162.1$17.8 million for the year ended March 31, 2010 representing a $7.9 million decrease from2012.  During the prior year.  As a percent of total revenue, these expensesquarter ended December 31, 2011, management determined that results for the Brazil operation were 14.7% in 2010 comparedlikely to 13.3% in 2009 (14.1% excluding the impact of pass-through data revenue).  Selling, general and administrative expenses reflected the cost savings initiated during both 2009 and 2010.  Additionally, 2010 costs werebe significantly lower than 2009 duehad been projected in the previous goodwill test that was performed as of April 1, 2011.  Management further determined that the failure of the Brazil operation to lower levelsmeet expectations, combined with the expectation that future budget projections would also be lowered, constituted a triggering event, requiring an interim goodwill impairment test.  In conjunction with the interim goodwill impairment test, management also tested for impairment all other intangible assets other than goodwill associated with the Brazil operation.  This test was performed during the quarter ended December 31, 2011, resulting in a total impairment charge of incentive compensation.$17.8 million, of which $13.8 million was recorded as impairment of goodwill and $4.0 million was recorded as impairment of other intangible assets.  In addition, the $2.6 million earn-out liability relating to the Brazil acquisition was reduced to zero as there is no future expectation of an earn-out payment.  The reduction of the earn-out liability is reflected as a credit to gains, losses and other items, net (see note 6).

F-6

Impairment of goodwill and other intangibles was $79.7 million for the year ended March 31, 2011.  During the quarter ended March 31, 2011, triggering events occurred which required the Company to test the goodwill associated with its International operations for impairment.  The triggering events were changes to the Company’s projected long-term growth and margins in both Europe and the Middle East and North Africa (MENA), as well as the disposal of the Company’s Portugal and Netherlands operations.  Results of the two-step test indicated impairment associated with these operations, and the Company recorded an impairment charge of $79.7 million, of which $77.3 million was related to goodwill and $2.4 million was related to other intangible assets.assets (see note 6).

Gains, losses and other items, net for each of the years presented are as follows (dollars in thousands):

  2011  2010  2009 
Gain on disposition of operations in France $-  $(677) $(2,083)
Loss on disposition of operations in Portugal  828   -   - 
Loss on disposition of operations in The Netherlands  2,511   -   - 
Legal contingency  (2,125)  -   1,000 
Restructuring plan charges and adjustments  4,435   (1,292)  42,340 
Leased airplane disposals  -   -   (110)
Earnout liability adjustment  (1,058)  -   - 
Other  9   1,025   (2,581)
  $4,600  $(944) $38,566 
  2012  2011  2010 
Loss (gain) on disposition of operations in Portugal (see note 4) $(7) $828  $- 
Loss on disposition of operations in Netherlands (see note 4)  30   2,511   - 
Loss on disposition of operations in MENA (see note 4)  2,505   -   - 
Legal contingency  -   (2,125)  - 
Restructuring plan charges and adjustments  12,778   4,435   (1,292)
Earnout liability adjustment (see note 3)  (2,598)  (1,058)  - 
Other  (70)  9   348 
  $12,638  $4,600  $(944)

InGains, losses and other items, net was $12.6 million in fiscal 2012.  The Company recorded a total of $12.8 million in restructuring charges and adjustments which includes severance and other associate-related payments of $9.9 million, lease accruals of $2.6 million, and adjustments to the fiscal 2011 restructuring plan of $0.3 million.  On July 12, 2011, the Company entered into a transaction with MENA’s minority partners to fully dispose of the Company’s interest in its MENA subsidiary.  The Company recorded a loss on the MENA disposal of $3.4 million in the statement of operations.  Of the $3.4 million loss, $2.5 million is recorded in gains, losses and other items, net and $0.9 million is recorded in net loss attributable to noncontrolling interest.  During fiscal 2012, the Company adjusted the value of the earnout related to the Brazil acquisition from $2.6 million to zero through gains, losses and other items, since there is no expectation of an earnout payment.

Gains, losses and other items, net was $4.6 million in fiscal 2011.  The Company recorded $4.4 million in restructuring charges and adjustments which included in gains, losses and other items in the consolidated statement of operations.  The expense includes severance and other associate-related charges of $3.4 million and executive leadership transition charges of $2.7 million.  These were offset by adjustments to previous restructuring plans of $1.7 million, and executive leadership transition charges of $2.7 million.

In fiscal 2011, the Company entered into an agreement to dispose of the Company’s operations in Portugal.  The Company made a cash payment of $0.9 million as part of the disposal and recorded a loss in the statement of operationsgains, losses and other items, net of $0.8 million.  There was no goodwill allocated to the disposed operations. The revenue associated with the Portugal operations was approximately $0.7 millionAlso in fiscal 2011.

In fiscal 2011, the Company entered into an agreement to dispose of the Company’s operations in The Netherlands.  The Company transferred $0.2 million in cash as part of the sale and recorded a loss in the statement of operationsgains, losses and other items, net of $2.5 million.  There was no goodwill allocated to the disposed operations.  Included in the loss calculation was a $1.1 million accrual for exit activities.  The revenue associated with The Netherlands operations was approximately $3.5 million in fiscal 2011.

In fiscal 2011, the Company completed the acquisition of a 70% interest in GoDigital Tecnologia E Participacoes, Ltda. (“GoDigital”), a Brazilian marketing services business.  The value of the earnout related to this acquisition was originally estimated at $3.6 million.  During fiscal 2011, the Company estimated the value of the earnout to have decreased by $1.1 million and recorded the adjustment in gains, losses and other items, in the consolidated statement of operations.net.  The value of the earnout liability will continue to bewas subsequently adjusted to its estimated value until the completionzero in fiscal 2012 since there is no expectation of thean earnout period.payment.

F-6

In previous fiscal 2009,years the Company recordedaccrued a total of $42.3 million in restructuring plan charges and adjustments included in gains, losses and other items in the consolidated statement of operations.  The expense includes severance and other associate-related payments of $12.4 million, lease accruals of $3.2 million, asset disposal and write-offs of $26.5 million and $0.2 million in adjustments for the fiscal 2008 restructuring plan.  Included in the asset disposal was a $24.6 million loss incurred as a result of the Company terminating a software contract.

In fiscal 2008, the Company sold its GIS operations in France.  Adjustments regarding the final calculated purchase price were recorded in fiscal 2009 and 2010 resulting in gains of $2.1 and $0.7 million, respectively.

In fiscal 2008 the Company accrued $4.0$5.0 million for the estimated settlement cost on an ongoing lawsuit.  In fiscal 2009, another $1.0 million was accrued for the contingency.  In fiscal 2011 the Company settled the lawsuit and reversed $2.1 million of the accrual.


F-7




The following table shows the balances that were accrued for restructuring plans discussed above, as well as the changes in those balances during the years ended March 31, 2009, 2010, 2011 and 20112012 (dollars in thousands):

 Associate-related reserves  
Ongoing
contract costs
  Other accruals  Total  Associate-related reserves  
Ongoing
contract costs
  Total 
March 31, 2008 $13,648  $26,880  $357  $40,885 
Fiscal year 2009 restructuring
plan amount
  12,434   3,210   -   15,644 
Adjustments  (1,246)  752   (39)  (533)
Payments  (16,603)  (6,910)  (318)  (23,831)
March 31, 2009 $8,233  $23,932  $-  $32,165  $8,233  $23,932  $32,165 
Adjustments  1,026   (1,336)  -   (310)  1,026   (1,336)  (310)
Payments  (6,389)  (9,692)  -   (16,081)  (6,389)  (9,692)  (16,081)
March 31, 2010 $2,870  $12,904  $-  $15,774  $2,870  $12,904  $15,774 
Fiscal year 2011 restructuring
plan amount
  6,064   -   -   6,064 
Fiscal year 2011 restructuring plan  6,064   -   6,064 
Adjustments  (291)  (1,338)  -   (1,629)  (291)  (1,338)  (1,629)
Payments  (3,081)  (2,024)  -   (5,105)  (3,081)  (2,024)  (5,105)
March 31, 2011 $5,562  $9,542  $-  $15,104  $5,562  $9,542  $15,104 
Fiscal year 2012 restructuring plan  9,855   2,652   12,507 
Adjustments  271   -   271 
Payments  (6,091)  (1,145)  (7,236)
March 31, 2012 $9,597  $11,049  $20,646 
                            

Operating Profit and Profit Margins
The following table presents the Company’s operating profit margin by segment for each of the years in the three-year period ended March 31, 2012 (dollars in thousands):
  2012  2011  2010 
Operating profit and profit margin:         
Marketing and data services $96,095  $87,254  $79,004 
   12.5%  11.9%  11.0%
             
IT Infrastructure management services $24,988  $24,467  $22,293 
   8.6%  8.1%  8.1%
             
Other services $(5,079) $(2,270) $(4,699)
   (7.5)%  (3.0)%  (7.1)%
             
Corporate $(30,441) $(84,274) $944 
             
Total operating profit $85,563  $25,177  $97,542 
Total operating profit margin  7.6%  2.3%  9.2%

Fiscal 2012 operating margins were 7.6% compared to 2.3% in fiscal 2011 and 9.2% in fiscal 2010.  In fiscal 2012, operating margins were impacted less by the $17.8 million impairment of Brazil goodwill and other intangibles than the  $79.7 million impairment of Europe and Mena goodwill and other intangibles in the prior year.  Operating margins were also impacted by restructuring charges of $12.8 million in fiscal 2012, compared to $4.4 million in fiscal 2011.

Fiscal 2011 operating margins were 2.7% compared to 9.0% for fiscal 2010 and 7.3% for fiscal 2009.  Fiscal 2011 margins were impacted by the goodwill and other intangible write-downs which reduced operating margin by 690 basis points,7.2%, and by the items recorded in gains, losses and other items, net which reduced margins by 40 basis points.0.4%.  Fiscal 2010 margins improved as a result ofwere impacted by cost savings initiated during both fiscal 2010 and fiscal 2009. The fiscal 2009 margins were positively impacted by the cost reduction initiative that was implemented during that year but were negatively impacted by the restructuring charges noted above.

Other Income (Expense), Income Taxes and Other Items
Interest expense forwas $17.4 million in fiscal 2012, a decrease of $6.4 million from $23.8 million in fiscal 2011.  The decrease primarily relates to a reduction in outstanding borrowing under the Company’s term loan described below.  The Company pre-paid $125 million of the term loan during the year ended March 31, 2011and, as a result, the term loan average balance declined approximately $130 million.  The average interest rate remained relatively flat in fiscal 2012 compared to fiscal 2011.  Interest on other debt, such as capital leases, also decreased slightly.

Interest expense was $23.8 million in fiscal 2011 compared to $22.5 million a year ago.in fiscal 2010.  The increase is primarily related to the term loan described below.  The average balance declined approximately $65 million; however,an increase in the average rate increasedof approximately 75 basis points.points, offset by a decline in the average balance of the Company’s term loan of approximately $65 million.  Interest on other debt, such as capital leases, was also lower.


Interest expense for the year ended March 31, 2010 was $22.5 million compared to $32.6 million for the year ended March 31, 2009.  The decrease was primarily related to the term loan.  The average balance of the term loan declined approximately $50 million and the average rate declined approximately 115 basis points.  Interest on other debt, such as capital leases, was also lower.
F-8




Other expense was $1.4 million in fiscal 2012 compared to $1.5 million in fiscal 2011 compared toand other income of $0.4 million in the prior year period.  Other income (expense) generally consistsfiscal 2010.  Fiscal 2012 other expense primarily consisted of interest and investment income.  In addition to interest income, the current year includesforeign currency transaction losses.  Fiscal 2011other expense included a $1.6 million impairment of an equity investment.  The remainder of other, net primarily consists of interest and investment income.

F-7

Excluding the impact of the goodwill and intangible impairment charges, which were all non-deductible for tax purposes, the fiscal 20112012 effective tax rate on continuing operations was 40%34.5% compared to 39.9% in fiscal 2011 and 42.5% in fiscal 2010 and 39.7%2010.  During fiscal 2012, the Company’s tax expense was reduced by $12.3 million due to utilization of capital losses.  This was offset by an increase in fiscal 2009.the valuation allowance for foreign deferred tax assets of $5.2 million.  During fiscal 2011, the Company reduced a reserve for unrecognized tax benefits of approximately $3.5 million due to the expiration of the related statute of limitations.  Excluding the impact of the reserve adjustment, the current year rate was approximately 44%.   All three fiscal period tax rates were impacted by losses in foreign jurisdictions.jurisdictions including the additional foreign losses reflected in gains, losses and other items, net.  The Company does not record the tax benefit of those losses due to uncertainty of future benefit.  The fiscal 2011 rate was also impacted by additional foreign losses reflected in the gains, losses, and other items, net account.  Additionally, there was no tax benefit recorded related to the impairment of the equity investment.  Ininvestment in fiscal 20092011.  Removing the Company reduced incomeimpact of the impairment charges, gains, losses and other items, and the impact of the capital losses and valuation allowance increase from the fiscal 2012 tax expense by $2.1 million asrate calculation would have resulted in a resulttax rate of reducing valuation reserves previously recorded for net operating loss carryforwards in France.approximately 42%.


F-9




Capital Resources and Liquidity

Working Capital and Cash Flow
Working capital at March 31, 2011 totaled $229.8decreased $44.4 million compared to $203.6$206.4 million at March 31, 2010.2012 compared to $250.8 million at March 31, 2011.  Total current assets increased $0.5decreased $8.3 million, resulting primarily from increasesdecreases in accounts receivableassets of $8.1 milliondiscontinued operations ($27.1 million) and refundable income taxes of $7.4($7.4 million) offset by an increase in cash and cash equivalents ($22.7 million).  Current liabilities increased $36.1 million, primarily resulting from increases in trade accounts payable ($3.5 million), accrued payroll and related expenses ($13.1 million), other accrued expenses ($3.2 million), deferred revenue ($4.0 million), and income taxes payable ($16.4 million), offset by a decrease in cashliabilities of $17.1 million.  Current liabilities decreased $25.6 million, primarily resulting from decreases in current installments of long-term debt of $14.1 million, trade accounts payable of $15.3 million, and income taxes payable of $2.5 million, offset by increases in accrued payroll of $5.7 million.discontinued operations ($2.4 million).

Cash provided by operating activities was $229.5 million in fiscal 2012 compared to $166.2 million compared toand $239.3 million in fiscal 2011 and 2010, respectively.  Deferred costs were approximately $27.1 million lower in the current fiscal year due to decreased IT Infrastructure Management contract migration activity.  Operating cash flows also benefited from positive working capital movements, primarily in trade and $268.8 milliontax payables, accrued payroll, and deferred revenue.  The decrease observed in fiscal 2009.  Higher2011 compared to fiscal 2010 resulted from higher earnings, excluding non-cash charges in the current fiscal yearwhich were offset by lower depreciation and changes in working capital.  Deferred costs arewere higher in the current fiscal year2011 due to increased IT Infrastructure Management contract migration activity.

Accounts receivable days sales outstanding (“DSO”) was 5354 days at both March 31, 20112012 and March 31, 2010,2011, and is calculated as follows (dollars in thousands):

 
March 31,
2011
  
March 31,
2010
  
March 31, 2012
  
March 31, 2011
 
Numerator – trade accounts receivable, net $176,654  $168,522  $169,446  $171,252 
Denominator:                
Quarter revenue  298,796   288,342   287,255   287,226 
Number of days in quarter  90   90   91   90 
Average daily revenue $3,320  $3,204  $3,157  $3,191 
Days sales outstanding  53   53   54   54 

Investing activities used $90.8provided $3.4 million in cash in fiscal 20112012 compared to uses of cash of $90.8 million and $89.3 million in fiscal 2011 and 2010, and $65.4respectively.  Investing activities reflect net cash received for disposal of operations of $72.4 million in fiscal 2009.2012.  The cash received results from $73.5 million received for disposal of AISS operations, net of $1.1 million cash paid for disposal of Mena operations (see note 4).  Investing activities in fiscal 2011 included $1.1 million in payments made for the disposal of the Portugal and Netherlands operations.  Investing activities in fiscal 2010 also included $1.1 million in proceeds from the sale of fixed assets.  The cash inflow from the disposition of operations in fiscal 2012 was offset by other investing activity of $69.2 million.  Other investing activities included capitalized software development costs of $5.3 million in 2012 compared to $4.6 million compared toand $8.3 million in fiscal 2011 and 2010, and $16.2respectively; capital expenditures of $51.6 million in fiscal 2009.  Capital expenditures were2012 compared to $59.0 million in 2011 compared toand $57.9 million in fiscal 2011 and 2010, respectively; and $31.4data acquisition costs of $12.3 million in fiscal 2009.  Data acquisition costs were2012 compared to $13.4 million in 2011 compared toand $18.8 million in fiscal 2011 and 2010, and $30.6 million in fiscal 2009.respectively.

Investing activities also reflect net cash paid for acquisitions of $0.3 million in fiscal 2012 compared to $12.9 million and $3.4 million in fiscal 2011 compared to $3.4 million in fiscaland 2010, and $15.9 million in fiscal 2009.respectively.  In fiscal 2011 the Company paid $10.9 million for the purchase of a 70% interest in GoDigital, a Brazilian marketing services business, and paid $1.8 million to acquire 100% of the outstanding shares of XYZ, a digital marketing business operating in Australia and New Zealand.  In fiscal 2010 the Company paid $3.8 million for the acquisition of a 51% interest in the assets of DMS, offset by $0.4 million cash returned from escrow related to the Precision Marketing acquisition.  Fiscal 2009 included cash paid for the acquisition of Precision Marketing for $9.0 million, the acquisition of Quinetia for $2.9 million and the acquisition of Alvion for $3.6 million.  The remainder of the cash paid for acquisitions each year relates to fees and earnout payments paid on acquisitions made in a priorprevious year.

Investing activities in fiscal 2011 also included $1.1 million in payments made for the disposal of the Portugal and Netherlands operations.  Investing activities in fiscal 2010 also included $1.1 million in proceeds from the sale of fixed assets.  In fiscal 2009 the Company received $24.2 million in proceeds from the sale of the Company’s Phoenix facility.  In fiscal 2010 the Company paid $2.0 million for an equity investment.  Payments received on investments of $2.6 million in 2009 include sales or collections on a number of investments.

F-8

With respect to certain of its investments in joint ventures and other companies, the Company may provide cash advances to fund losses and cash flow deficits.  The Company may, at its discretion, decide not to provide financing to these investments during future periods.  In the event that it does not provide funding and these investments have not achieved profitable operations, the Company may be required to record an impairment charge up to the amount of the carrying value of these investments ($1.21.1 million at March 31, 2011)2012). In fiscal 2011, the Company determined that one of its investments was impaired and recorded an impairment charge of $1.6 million in other, net in the consolidated statement of operations.  In the event that declines in the value of its investments occur and continue, the Company may be required to record further impairment charges related to its investments.

During
F-10

On August 29, 2011, the fiscal year endedboard of directors adopted a common stock repurchase program for a twelve-month period ending August 23, 2012.  Under the repurchase program, the Company had the authority to purchase up to $50 million worth of its common stock.  Subsequently, the board of directors authorized the expansion of this existing stock repurchase program, effective December 5, 2011.  Under the expanded program, the Company may purchase up to an additional $39.1 million worth of its common stock, bringing the total amount authorized under the stock repurchase plan to $89.1 million through the period ending December 5, 2012.  Through March 31, 2009,2012, the Company had repurchased 0.35.8 million shares of its common stock for $2.1$68.2 million under its previously-announced stock buybackthis program.  Cash paid for repurchases of $65.5 million differs from the aggregate purchase price due to trades made at the end of the period which were settled in the following period.subsequent to March 31, 2012.  There were no share repurchases in fiscal 20102011 or 2011.2010.

Financing activities used $209.8 million of cash in fiscal 2012, compared to $92.6 million and $103.7 million in fiscal 2011 and 2010, respectively.  Financing activities in fiscal 2012 included payments of debt of $154.9 million and acquisition of treasury stock as previously described of $65.5 million, offset by $12.2 million in proceeds from the sale of common stock.  Financing activities in fiscal 2011 used $92.6 million of cash includingincluded $102.1 million in payments of debt offset by $9.3 million in proceeds from the sale of common stock.  Financing activities in fiscal 2010 used $103.7 million of cash includingincluded $104.5 million in debt payments and $4.6 million in debt financing fees offset by $5.9 million in sales of common stock.  Financing activitiesDebt payments include prepayments on the Company’s term loan of $125.0 million in fiscal 2009 used $86.9 million of cash including $86.82012, $66.0 million in debt payments, dividends paid of $9.3 millionfiscal 2011, and stock repurchases of $1.8 million offset by $10.9$57.5 million in sales of stock.fiscal 2010.

In each of the fiscal years 2012, 2011 2010 and 2009,2010, the Company has incurred debt to finance the acquisition of software licenses and property and equipment.  The incurrence of this debt appears on the Consolidated Statementsconsolidated statements of Cash Flowscash flows under “supplemental cash flow information.”  Acquisitions under capital leases and installment payment arrangements were $11.2 million in 2012 compared to $23.8 million in 2011 compared toand $24.2 million in 2010 and $11.0 million in 2009.  Software licenses acquired under software obligations were $2.2 million in 2010 and $10.0 million in 2009.2010.  Payment of this debt in future periods will be reflected as a financing activity.  The Company has also included details of its debt payments within the “supplemental cash flow” information.

Credit and Debt Facilities
The Company’s amended and restated credit agreement provides for (1) term loans up to an aggregate principal amount of $600 million and (2) revolving credit facility borrowings consisting of revolving loans, letter of credit participations and swing-line loans up to an aggregate amount of $200$120 million.

In November 2009, the Company entered into an amendment to its term loan credit facility (the “Amendment”).  Under the terms of the Amendment, certain of the lenders agreed to extend the maturity date of the existing term loan, becoming Tranche 2 Term Lenders.  Lenders who did not agree to extend the maturity date became Tranche 1 Term Lenders.  Certain lenders also agreed to extend the maturity date of the existing revolving loan commitment, becoming Tranche 2 Revolving Lenders.  Lenders who did not agree to extend the maturity date of the revolving loan commitment became Tranche 1 Revolving Lenders.  Of the $355.0 million balance of the term loan as of March 31, 2011, all of the balance is held by Tranche 2 Term Lenders.  The remaining Tranche 1 term loan balance was prepaid in full during fiscal 2011.  Of the $200 million revolving loan commitment, $80 million is held by Tranche 1 Revolving Lenders and $120 million is held by Tranche 2 Revolving Lenders.

The term loan is payable in quarterly installments of approximately $1.5 million each, through December 31, 2014, with a final payment of approximately $332.5$207.5 million due March 15, 2015.  The Tranche 1 revolving loan commitment expires September 15, 2011 and the Tranche 2 revolving loan commitment expires March 15, 2014.

Revolving credit facility borrowings currently bear interest at LIBOR plus a credit spread, or at an alternative base rate or at the Federal Funds rate plus a credit spread, depending on the type of borrowing.  The LIBOR credit spread is 1.5% for Tranche 1 and 2.75% for Tranche 2..  There were no revolving credit borrowings outstanding at March 31, 20112012 or March 31, 2010.2011.  Term loan borrowings bear interest at LIBOR plus a credit spread which is 1.75% for Tranche 1, andof 3.00% for Tranche 2..  The weighted-average interest rate on term loan borrowings at March 31, 20112012 was 4.1%3.8%.  Outstanding letters of credit at March 31, 20112012 were $0.5$2.5 million.

The term loan allows prepayments before maturity.  The credit agreement is secured by the accounts receivable of Acxiom and its domestic subsidiaries, as well as by the outstanding stock of certain Acxiom subsidiaries.

Under the terms of the term loan, the Company is required to maintain certain debt-to-cash flow and debt service coverage ratios, among other restrictions.  At March 31, 2011,2012, the Company was in compliance with these covenants and restrictions.  In addition, if certain financial ratios and other conditions are not satisfied, the revolving credit facility limits the Company’s ability to pay dividends in excess of $30 million in any fiscal year (plus additional amounts in certain circumstances).  The principal factor that could cause the Company to not be able to maintain compliance with its debt covenants would be if the level of operating income (as adjusted for certain non-cash charges, rent expense, and gains, losses, and other items) were to decline, without a corresponding decrease in the Company’s debt levels.  The most likely scenario that could cause such a decrease in operating income would be a significant decrease in revenue, without a decrease in operating expenses.  Management, however, maintains a focus on operating income to mitigate any such risk.  Failure to maintain compliance with debt covenants could lead to the lender declaring the debt to be due and payable immediately, or the Company could be required to renegotiate the debt at terms with are less favorable than the current terms, and the Company could be required to incur fees and expenses to renegotiate or refinance the debt.  There can be no assurance that if such a failure were to occur, the Company would be able to renegotiate or refinance the debt.

F-9

In fiscal 2009,On July 25, 2011, the Company entered into an interest rate swap agreement.  The agreement provides for the Company to pay interest through July 25, 2011January 27, 2014 at a fixed rate of 3.25%0.94% plus the applicable credit spread on $95.0$150.0 million notional amount, while receiving interest for the same period at the LIBOR rate on the same notional amount.  The LIBOR rate as of March 31, 20112012 was 0.30%0.56%.  The swap was entered into as a cash flow hedge against LIBOR interest
F-11

rate movements on the term loan.  The Company assesses the effectiveness of the hedge based on the hypothetical derivative method.  There was no ineffectiveness for the period ended March 31, 2011.  Under the hypothetical derivative method, the cumulative change in fair value of the actual swap is compared to the cumulative change in fair value of the hypothetical swap, which has terms that identically match the critical terms of the hedged transaction.  Thus, the hypothetical swap is presumed to perfectly offset the hedged cash flows.  The change in the fair value of the hypothetical swap will then be regarded as a proxy for the present value of the cumulative change in the expected future cash flows from the hedged transactions.  All of the fair values are derived from an interest-rate futures model.  As of March 31, 2011,2012, the hedge relationship qualified as an effective hedge under applicable accounting standards.  Consequently, all changes in fair value of the derivative arewill be deferred and recorded in other comprehensive income (loss) until the related forecasted transaction is recognized in the consolidated statement of operations.  The fair market value of the derivative was zero at inception and an unrealized loss of $0.9$1.1 million since inception is recorded in other comprehensive income (loss) with the offset recorded to other noncurrent liabilities.  The fair value of the interest rate swap agreement recorded in accumulated other comprehensive income (loss) may be recognized in the statement of operations if certain terms of the floating-rate debt change, if the floating-rate debt is extinguished or if the interest rate swap agreement is terminated prior to maturity.  The Company has assessed the creditworthiness of the counterparty of the swap and concludes that no substantial risk of default exists as of March 31, 2011.2012.

Based on our current expectations, we believe our liquidity and capital resources will be sufficient to operate our business. However, we may take advantage of opportunities to generate additional liquidity or refinance existing debt through capital market transactions. The amount, nature and timing of any capital market transactions will depend on: our operating performance and other circumstances; our then-current commitments and obligations; the amount, nature and timing of our capital requirements; any limitations imposed by our current credit arrangements; and overall market conditions.

Off-Balance Sheet Items and Commitments
In connection with a certain building,real estate, the Company is a party tohas entered into a 50/50 joint venture with a local real estate developer.  The Company is guaranteeing a portion of the loan for the building.  In addition, in connection with the disposal of certain assets, the Company has guaranteed loansa lease for the buyers of the assets.  These guarantees were made by the Company primarily to facilitate favorable financing terms for those third parties.  Should the third parties default on this indebtedness, the Company would be required to perform under these guarantees.  Substantially allA portion of the third-party indebtednessguaranteed amount is collateralized by various pieces of real property.  At March 31, 20112012 the Company’s maximum potential future payments under these guarantees of third-party indebtedness were $1.4$3.7 million.

Outstanding letters of credit, which reduce the borrowing capacity under the Company’s revolving credit facility, were $2.5 million at March 31, 2012 and $0.5 million at March 31, 2011 and $0.7 million at March 31, 2010.2011.


F-10



Contractual Commitments
The following table presents Acxiom’s contractual cash obligations, exclusive of interest, and purchase commitments at March 31, 20112012 (dollars in thousands).  The table does not include the future payment of gross unrealized tax benefit liabilities of $3.0$3.1 million or the future payment against the Company’s non-current interest rate swap liability of $0.9 million, or the future payment of the Company’s earnout liabilities of $3.6$1.1 million, as future payment of these liabilities is uncertain and the Company is not able to predict the periods in which these payments, if any, will be made (dollars in thousands):

 For the years ending March 31  For the years ending March 31 
 2012  2013  2014  2015  2016  Thereafter  Total  2013  2014  2015  2016  2017  Thereafter  Total 
Term loan $6,000  $6,000  $6,000  $337,000  $-  $-  $355,000  $6,000  $6,000  $212,000  $-  $-  $-  $224,000 
Capital lease and installment payment obligations  16,423   13,140   3,925   750   863   8,094   43,195   15,881   7,690   3,199   863   1,001   7,092   35,726 
Software and data license liabilities  2,918   1,768   -   -   -   -   4,686 
Software license liabilities  1,768   -   -   -   -   -   1,768 
Other long-term debt  2,637   2,689   1,607   1,664   7,308   3,452   19,357   2,687   1,608   1,663   7,318   582   2,870   16,728 
Total long-term debt  27,978   23,597   11,532   339,414   8,171   11,546   422,238   26,336   15,298   216,862   8,181   1,583   9,962   278,222 
Operating lease payments  21,484   19,758   17,725   13,656   11,142   51,895   135,660   22,862   21,791   15,851   13,101   12,445   43,679   129,729 
Total contractual cash obligations $49,462  $43,355  $29,257  $353,070  $19,313  $63,441  $557,898  $49,198  $37,089  $232,713  $21,282  $14,028  $53,641  $407,951��


  For the years ending March 31 
  2012  2013  2014  2015  2016  Thereafter  Total 
Total purchase commitments $61,243  $29,397  $11,193  $11,008  $7,338  $2,296  $122,475 

  For the years ending March 31 
  2013  2014  2015  2016  2017  Thereafter  Total 
Total purchase commitments $62,591  $29,151  $21,865  $14,762  $5,511  $2,314  $136,194 

Purchase commitments include contractual commitments for the purchase of data and open purchase orders for equipment, paper, office supplies, construction and other items.  Purchase commitments in some cases will be satisfied by entering into future operating leases, capital leases, or other financing arrangements, rather than payment of cash.  The above commitments relating to long-term obligations do not include future payments of interest.  The Company estimates interest payments on debt and capital leases for fiscal 20122013 of $22.8$14.1 million.

F-12

The following table shows contingencies or guarantees under which the Company could be required, in certain circumstances, to make cash payments as of March 31, 20112012 (dollars in thousands):

Guarantees on certain partnership and other loans $1,351 
Outstanding letters of credit  506 

The total of partnership and other loans of which the Company guarantees the portion noted in the above table, is $5.3 million as of March 31, 2011.
Loan guarantee $1,195 
Lease guarantee  2,493 
Outstanding letters of credit  2,511 
Surety bonds  380 

While the Company does not have any other material contractual commitments for capital expenditures, certain levels of investments in facilities and computer equipment continue to be necessary to support the growth of the business.  In some cases, the Company also sells software and hardware to clients.  In addition, new outsourcing or facilities management contracts frequently require substantial up-front capital expenditures to acquire or replace existing assets.  Management believes that the Company’s existing available debt and cash flow from operations will be sufficient to meet the Company’s working capital and capital expenditure requirements for the foreseeable future.  The Company also evaluates acquisitions from time to time, which may require up-front payments of cash.  Depending on the size of the acquisition it may be necessary to raise additional capital.  If additional capital becomes necessary as a result of any material variance of operating results from projections or from potential future acquisitions, the Company may access available borrowing capacity under its revolving credit agreement, issue debt, equity or hybrid securities, or take a combination of these actions or other actions.  However, no assurance can be given that the Company would be able to obtain funding through the issuance of debt, equity or hybrid securities at terms favorable to the Company, or that the desired funding would be available.

For a description of certain risks that could have an impact on results of operations or financial condition, including liquidity and capital resources, see “Risk Factors” contained in Part I, Item 1A, of this Annual Report.


F-11



Acquisitions
On April 1, 2010, the Company acquired 100% of the outstanding shares of a digital marketing business (“XYZ”) operating in Australia and New Zealand.  The acquisition gives the Company additional market opportunities in this region.  The Company paid $1.8 million in cash, net of cash acquired, and not including amounts, if any, to be paid under an earnout agreement in which the Company may pay up to an additional $0.6 million if the acquired business achieves a revenue target over the next two years.  The value of the earnout is estimated at $0.5 million.  The acquired business has annual revenue of less than $2 million.  The results of operations for the acquisition are included in the Company’s consolidated results beginning April 1, 2010.

On July 1, 2010, the Company completed the acquisition of a 70% interest in GoDigital Tecnologia E Participacoes, Ltda. (“GoDigital”), a Brazilian marketing services business.  The Company paid $10.9 million, net of cash acquired, and not including amounts, if any, to be paid under an earnout agreement in which the Company may pay up to an additional $9.3 million based on the results of the acquired business over approximately the next two years.  The acquired business hashad annual revenue of approximately $8 million.  The results of operations for GoDigital are included in the Company’s consolidated results beginning July 1, 2010.

The value of the earnout was originally estimated at $3.6 million.  During fiscal 2011, the Company has estimated the value of the earnout to have decreased by $1.1 million and has recorded the adjustment in gains, losses and other items, innet on the consolidated statement of operations.  During fiscal 2012, the Company adjusted the value of the earnout to zero through gains, losses and other items, since there is no expectation of an earnout payment.  The valuefinal determination of the earnout liability will continueoccur after the quarter ended June 30, 2012.

Also during fiscal 2012, triggering events occurred which required the Company to test the goodwill and other intangible assets of GoDigital for impairment (see note 6).  A total impairment charge of $17.8 million was recorded of which $13.8 million was related to goodwill and $4.0 million was related to other intangible assets.  Approximately 30% of this charge is attributable to the noncontrolling interest.

On April 1, 2010, the Company acquired 100% of the outstanding shares of a digital marketing business (“XYZ”) operating in Australia and New Zealand.  The acquisition gives the Company additional market opportunities in this region.  The Company paid $1.8 million in cash, net of cash acquired, and not including amounts to be adjustedpaid under an earnout agreement in which the Company may pay up to its estimated value untilan additional $0.6 million if the completionacquired business achieves a revenue target over the next two years.  The Company has paid approximately $0.3 million of the earnout, period.with a remaining liability of $0.3 million at March 31, 2012.  The acquired business has annual revenue of less than $2 million.  The results of operation for the acquisition are included in the Company’s consolidated results beginning April 1, 2010.

In December 2009, the Company acquired a 51% interest in Direct Marketing Services (“DMS”), with operations in Saudi Arabia and the United Arab Emirates.  Subsequently, Acxiom’s ownership has increased to 57%.  Upon acquisition DMS was reorganized as a limited liability company registered under the laws and regulations of the Kingdom of Saudi Arabia and renamed Acxiom Middle East and North Africa, LTD (“MENA”).  The purchase price for DMS was $3.8 million in cash, not including the amount, if any, to be paid pursuant to an earnout agreement where additional payment iswas contingent on MENA’s financial performance for the period ending on December 31, 2012.  Financial performance under the earnout will be measured based on MENA’s calculation of earnings before interest, taxes, depreciation and amortization (“EBITDA”).  The actual EBITDA will be divided by $18.3 million and that percentage multiplied by $6.1 million to determine the earnout payment.  There will be no earnout payment if the actual EBITDA does not exceed $12.8 million.  DMS hashad annual revenue of less than $5 million.  The results of operations for MENA are included in the Company’s consolidated results beginning December 1, 2009.

F-13

During the year ended March 31, 2011, triggering events occurred which required the Company to test the goodwill and other intangible assets of MENA for impairment.impairment (see note 6).  Management concluded that all of the goodwill and other intangibles were impaired.  A total impairment charge of $7.2 million was recorded in impairment of goodwill and other intangibles inon the consolidated statement of operations, of which $4.8 million was related to goodwill and $2.4 million related to other intangible assets.  Approximately 43% of this charge is attributable to the noncontrolling interest.

Divestitures
On November 7, 2008,July 12, 2011, the Company acquiredentered into a transaction with MENA’s minority partners to fully dispose of its interest in its MENA subsidiary.  The terms of the assetsdisposal included a $1.0 million cash payment to MENA and the release of Quinetia, LLC, a Rochester, New York-based provider of analytics and predictive modeling for large and medium size businesses.  The acquisition providesany claims that the acquirer may have against the Company additional consumer insight capabilities that enable clientsand an agreement to more effectively retain and grow their customer base and optimize pricing.  hold the Company harmless from any future liabilities.  Following the transaction, the Company will have continued involvement primarily related to providing transaction support for a period not longer than two years.  The entity will no longer be a related party of the Company.

The Company paid $2.7recorded a loss on the MENA disposal of $3.4 million in the statement of operations.  Of the $3.4 million loss, $2.5 million is recorded in gains, losses and other items, net and $0.9 million is recorded in net loss attributable to noncontrolling interest.  The deconsolidation of cash acquired,MENA in July 2011 resulted in the elimination of the accumulated deficit attributed to MENA from the Company’s consolidated statement of equity and comprehensive income of $0.9 million.  All goodwill associated with the MENA operations was impaired in the fourth quarter of fiscal 2011, therefore there was no goodwill allocated to the disposed operations.  The revenue associated with the MENA operations for fiscal 2011 was approximately $5.7 million.

On February 1, 2011, the acquisition not including amounts paid pursuantCompany entered into an agreement to an earnout agreement.dispose of the Company’s operations in Portugal.  The earnout agreement allows forCompany made a cash payment of up$0.9 million to $1.2 million if the acquired business achieves certain earnings before interest, tax, depreciationacquirer as part of the disposal and amortization goals.  Payments under the earnout agreement are determined based on resultsrecorded a loss in the target measurement periods endingstatement of operations of $0.8 million.  There was no goodwill allocated to the disposed operations. The revenue associated with the Portugal operations was approximately $0.7 million in fiscal 2011.

On March 31, 2009, 2010 and 2011.2011 the Company entered into an agreement to dispose of the Company’s operations in The first earnout payment ofNetherlands.  The Company transferred $0.2 million in fiscal 2009cash as part of the sale and recorded a loss in the second earnout paymentstatement of $0.2operations of $2.5 million.  There was no goodwill allocated to the disposed operations.  Included in the loss calculation was a $1.1 million accrual for exit activities.  The revenue associated with The Netherlands operations was approximately $3.5 million in fiscal 2010 have been added2011.

Discontinued Operation
On February 1, 2012 the Company completed the sale of its background screening unit, Acxiom Information Security Services (AISS), to the purchase price.Sterling Infosystems, a New York-based technology firm for $74 million.  The final earnout payment of $0.3 million was added to the purchase pricesale qualified for treatment as discontinued operations during fiscal 2012 (see further discussion in fiscal 2011.note 4).  The acquired business has annual revenues of less than $5.0 million.  Quinetia’s results of operations are includedand the balance sheet amounts pertaining to the AISS business have been classified as discontinued operations in the Company’s consolidated results beginning November 7, 2008.financial statements.


On September 15, 2008, the Company acquired the direct marketing technology unit of Alvion, LLC.  The acquisition allowed the Company to obtain a proven online marketing list fulfillment platform that can be used by small and medium-size businesses that need immediate access to marketing information through a software-as-service environment.  The Company paid $3.6 million in cash, net of cash acquired, for the acquisition.  The acquired business has annual revenues of less than $5.0 million.  Alvion’s results of operations are included in the Company’s consolidated results beginning September 15, 2008.
F-14

In July 2008, the Company acquired the database marketing unit of ChoicePoint Precision Marketing, LLC (“Precision Marketing”).  The Company paid $9.0 million, of which $4.5 million was paid into two escrow accounts which were subject to escrow arrangements which were finally resolved during fiscal 2010.  A total of $0.5 million of one of the escrow funds has been released to reimburse the Company for costs incurred.  Of the remaining $4.0 million escrow fund, $3.6 million was paid to the sellers and approximately $0.4 million was returned to the Company as a reduction of the purchase price.  The acquired business has annual revenue of approximately $16.0 million.  Precision Marketing’s results of operations are included in the Company’s consolidated results beginning July 1, 2008.

 
F-12

 


Seasonality and Inflation

Although the Company cannot accurately determine the amounts attributable to inflation, the Company is affected by inflation through increased costs of compensation and other operating expenses.  If inflation were to increase over the low levels of recent years, the impact in the short run would be to cause increases in costs, which the Company would attempt to pass on to clients, although there is no assurance that it would be able to do so.  Generally, the effects of inflation in recent years have been offset by technological advances, economies of scale and other operational efficiencies.

The Company’s traditional direct marketing operations experience their lowest revenue in the first quarter of the fiscal year, with higher revenue in the second, third, and fourth quarters.  In order to minimize the impact of these fluctuations, the Company continues to seek long-term strategic partnershipsarrangements with more predictable revenues.

Non-U.S. Operations

The Company has a presence in the United Kingdom, France, Germany, Poland, Saudi Arabia, Australia, China and Brazil.   Most of the Company’s exposure to exchange rate fluctuation is due to translation gains and losses as there are no material transactions that cause exchange rate impact.  In general, each of the foreign locations is expected to fund its own operations and cash flows, although funds may be loaned or invested from the U.S. to the foreign subsidiaries subject to limitations in the Company’s revolving credit facility.  These advances are considered to be long-term investments, and any gain or loss resulting from changes in exchange rates as well as gains or losses resulting from translating the foreign financial statements into U.S. dollars are included in accumulated other comprehensive income (loss).  Exchange rate movements of foreign currencies may have an impact on the Company’s future costs or on future cash flows from foreign investments.  The Company has not entered into any foreign currency forward exchange contracts or other derivative instruments to hedge the effects of adverse fluctuations in foreign currency exchange rates.


F-15




Critical Accounting Policies

We prepare our consolidated financial statements in conformity with accounting principles generally accepted in the United States of America.  These accounting principles require management to make certain judgments and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods.  Note 1 to the accompanying consolidated financial statements includes a summary of significant accounting policies used in the preparation of Acxiom’s consolidated financial statements.  Of those policies, we have identified the following as the most critical because they require management’s use of complex and/or significant judgments:

Revenue Recognition – The Company provides database management and IT management services under long-term arrangements.  These arrangements may require the Company to perform setup activities such as the design and build of a database for the customer under the database management contracts and migration of the customer’s IT environment under IT management contracts.  In the case of database management contracts, the customer does not acquire any ownership rights to the Company’s intellectual property used in the database and the database itself provides no benefit to the customer outside of the utilization of the system during the term of the database management arrangement.  In some cases, the arrangements also contain provisions requiring customer acceptance of the setup activities prior to commencement of the ongoing services arrangement.  Up-front fees billed during the setup phase for these arrangements are deferred and setup costs that are direct and incremental to the contract are capitalized and amortized on a straight-line basis over the service term of the contract.  Revenue recognition does not begin until after customer acceptance in cases where contracts contain acceptance provisions.  Once the setup phase is complete and customer acceptance occurs, the Company recognizes revenue over the remaining service term of the contract.  In situations where the arrangement does not require customer acceptance before the Company begins providing services, revenue is recognized over the contract period and no costs are deferred.

Sales of third-party software, hardware and certain other equipment are recognized when delivered.  If such sales are part of a multiple-element arrangement, they are recognized as a separate element unless collection of the sales price is dependent upon delivery of other products or services.  Additionally, the Company evaluates revenue from the sale of data, software, hardware and equipment in accordance with accounting standards to determine whether such revenue should be recognized on a gross or a net basis.  All of the factors in the accounting standards are considered with the primary factor being whether the Company is the primary obligor in the arrangement.  “Out-of-pocket” expenses incurred by, and reimbursed to, the Company in connection with customer contracts are recorded as gross revenue.

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The Company evaluates its database management and IT management arrangements to determine whether the arrangement contains a lease.  If the arrangement is determined to contain a lease, applicable accounting standards require the Company to account for the lease component separately from the remaining components of the arrangement.  In cases where database management or IT management arrangements are determined to include a lease, the lease is evaluated to determine whether it is a capital lease or operating lease and accounted for accordingly.  These lease revenues are not significant to the Company’s consolidated financial statements.

Revenues from the licensing of data are recognized upon delivery of the data to the customer.  Revenue from the licensing of data to the customer in circumstances where the license agreement contains a volume cap is recognized in proportion to the total records to be delivered under the arrangement.  Revenue from the sale of data on a per-record basis is recognized as the records are delivered.

The relative selling price for each unit of accounting in a multiple-element arrangement is established using vendor-specific objective evidence (VSOE), if available, third-party evidence (TPE), if available, or management’s best estimate of stand-alone selling price (BESP).  In most cases, the Company has neither VSOE nor TPE and therefore uses BESP.  The objective of BESP is to determine the price at which the company would transact a sale if the product or service were sold on a stand-alone basis.  Management’s BESP is determined by considering multiple factors including actual contractual selling prices when the item is sold on a stand-alone basis, as well as market conditions, competition, internal costs, profit objectives and pricing practices.  The amount of revenue recognized for a delivered element is limited to an amount that is not contingent upon future delivery of additional products or services.  As pricing and marketing strategies evolve, we may modify our pricing practices in the future, which could result in changes to BESP, or to the development of VSOE or TPE for individual products or services.  As a result, future revenue recognition for multiple-element arrangements could differ from recognition in the current period.  Our relative selling prices are analyzed on an annual basis, or more frequently if we experience significant changes in selling prices.

All taxes assessed on revenue-producing transactions described above are presented on a net basis, or excluded from revenues.

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The Company also performs services on a project basis outside of, or in addition to, the scope of long-term arrangements.  The Company recognizes revenue from these services as the services are performed.

The Company does not provide end-users with price-protection or rights of return.  The Company’s contracts provide a warranty that the services or products will meet the agreed-upon criteria or any necessary modifications will be made.  The Company ensures that services or products delivered meet the agreed-upon criteria prior to recognition of revenue.

Included in the Company’s consolidated balance sheets are deferred revenues resulting from billings and/or client payments in advance of revenue recognition.  Deferred revenue at March 31, 20112012 was $55.9$59.9 million compared to $55.6$55.9 million at March 31, 2010.2011.

Accounts receivable include amounts billed to clients as well as unbilled amounts recognized in accordance with the Company’s revenue recognition policies.  Unbilled amounts included in accounts receivable were $24.8$19.8 million and $19.8$24.8 million, respectively, at March 31, 20112012 and 2010.2011.

Software, Purchased Software Licenses, and Research and Development Costs Costs of internally developed software are amortized on a straight-line basis over the remaining estimated economic life of the software product, generally two to five years, or the amortization that would be recorded by using the ratio of gross revenues for a product to total current and anticipated future gross revenues for that product, whichever is greater.  The Company capitalizes software development costs following accounting standards regarding the costs of computer software to be sold, leased or otherwise marketed or the costs of computer software developed or obtained for internal use.  Although there are differences in the two accounting standards, depending on whether a product is intended for internal use or to be provided to customers, both accounting standards generally require that research and development costs incurred prior to establishing technological feasibility or the beginning of the application development stage of software products are charged to operations as such costs are incurred.  Costs of internally developed software, upon its general release, are amortized on a straight-line basis over the estimated economic life of the product, generally two to five years,Once technological feasibility is established or the amortization that would be recorded by usingapplication development stage has begun, costs are capitalized until the ratio of gross revenuessoftware is available for a product to total current and anticipated future gross revenues for that product, whichever is greater.general release.  The Company recorded amortization expense related to internally developed computer software of $15.2 million, $20.5 million, in fiscal 2011,and $23.6 million infor fiscal 2012, 2011, and 2010, and $21.1 million in fiscal 2009.respectively.  Additionally, research and development costs associated with internally developed software incurred prior to becoming eligible for capitalization or other research activities of $5.5 million, $11.6 million in fiscal 2011,and $6.8 million in fiscal 2010 and $19.4 million in fiscal 2009 were charged to cost of revenue in the consolidated statement of operations during those years.2012, 2011 and 2010, respectively.

Costs of purchased software licenses are amortized using a units-of-production basis over the estimated economic life of the license, generally not to exceed ten years.  The Company recorded amortization of purchased software licenses of $13.5 million, $15.6 million, in fiscal 2011,and $14.5 million in fiscal 2012, 2011, and 2010, and $27.2 million in fiscal 2009.respectively.  Some of these purchased software licenses are, in effect, volume purchase agreements for software licenses needed for internal use and to provide services to customers over the terms of the agreements.  Therefore, amortization lives are periodically reevaluated and, if necessary,justified, adjusted to reflect current and future expected usage based on units-of-production amortization.  Factors considered in estimating remaining useful life include, but are not limited to, contract provisions of the underlying licenses, introduction of new mainframe hardware which is compatible with previous generation software, predictions of continuing viability of mainframe architecture, and customers’ continuing commitments to utilize mainframe architecture and the software under contract.  While the Company believes current license lives are appropriate and material changes in amortization periods are not anticipated, changes in relevant factors cannot be predicted.

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Capitalized software, including both purchased and internally developed, is reviewed each period and, if necessary, the Company reduces the carrying value of each product to its net realizable value.  In performing the net realizable value evaluation of capitalized software, the Company’s projection of potential future cash flows from future gross revenues by product, reduced by the costs of completing and disposing of that product are compared to the carrying value of each product.  A write-down of the carrying amount of a product is made to the extent that the carrying value of a product exceeds its net realizable value.  No software impairment charges were recorded during the past three fiscal years.  At March 31, 2011,2012, the Company’s most recent impairment analysis of its purchased and internally developed software indicates that no further impairment exists.  However, no assurance can be given that future analysis of the Company’s capitalized software will not result in an impairment charge.  Additionally, should future projected revenues not materialize and/or the cost of completing and disposing of software products significantly exceed the Company’s estimates, write-downs of purchased or internally developed software might be required up to and including the total carrying value of such software ($65.038.5 million at March 31, 2011)2012).

Valuation of Long-Lived Assets– Long-lived assets and certain identifiable intangibles as well as equity investments are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.  The Company considers factors such as operating losses, declining outlooks, and business conditions when evaluating the necessity for an impairment analysis.  Recoverability of assets to be
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held and used is measured by a comparison of the carrying amount of an asset to the undiscounted cash flows expected to result from the use and eventual disposition of the asset.  If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets.  Assets to be disposed of shall be classified as held for sale and are reported at the lower of the carrying amount or fair value less costs to sell.

During the quarterquarters ended December 31, 2011 and March 31, 2011, triggering events occurred which requiredin conjunction with goodwill impairment tests, the Company to review the carrying amounts of itsalso tested certain intangible assets in its International operationsthe affected units for impairment.  As a result of that review,those reviews, the Company has recorded an impairment chargecharges of $4.0 million in fiscal 2012 for intangible assets related to the Brazil operation and $2.4 million in fiscal 2011 for intangible assets related to the Middle East operations.operations (see note 6).

Valuation of Goodwill Goodwill represents the excess of acquisition costs over the fair values of net assets acquired in business combinations. Goodwill is measured and tested for impairment on an annual basis in the first quarter of the Company’s fiscal year in accordance with applicable accounting standards, or more frequently if indicators of impairment exist.  Triggering events for interim impairment testing include indicators such as adverse industry or economic trends, restructuring actions, downward revisions to projections of financial performance, or a sustained decline in market capitalization.  The performance of the impairment test involves a two-step process.  The first step requires comparing the estimated fair value of a reporting unit to its net book value, including goodwill.  A potential impairment exists if the estimated fair value of the reporting unit is lower than its net book value.  The second step of the impairment test involves assigning the estimated fair value of the reporting unit to its identifiable assets, with any residual fair value being assigned to goodwill.  If the carrying value of an individual indefinite-lived intangible asset (including goodwill) exceeds its estimated fair value, such asset is written down by an amount equal to such excess, and a corresponding amount is recorded as a charge to operations for the period in which the impairment test is completed.  Completion

In order to estimate a valuation for each of the Company’s annualcomponents, management used an income approach based on a discounted cash flow model (income approach) together with valuations based on an analysis of public company market multiples and a similar transactions analysis.

The key assumptions used in the discounted cash flow valuation model include discount rates, growth rates, cash flow projections and terminal value rates. Discount rates, growth rates and cash flow projections are the most sensitive and susceptible to change as they require significant management judgment. Discount rates are determined by using a weighted average cost of capital (“WACC”). The WACC considers market and industry data as well as Company-specific risk factors for each reporting unit in determining the appropriate discount rate to be used. The discount rate utilized for each reporting unit is indicative of the return an investor would expect to receive for investing in such a business. Management, considering industry and Company-specific historical and projected data, develops growth rates and cash flow projections for each reporting unit. Terminal value rate determination follows common methodology of capturing the present value of perpetual cash flow estimates beyond the last projected period assuming a constant WACC and low long-term growth rates.

The public company market multiple method was used to estimate values for each of the components by looking at market value multiples to revenue and EBITDA (earnings before interest, taxes, depreciation and amortization) for selected public companies that were believed to be representative of companies that marketplace participants would use to arrive at comparable multiples for the individual component being tested.  These multiples were then used to develop an estimated value for each respective component.

The similar transactions method compared multiples based on acquisition prices of other companies believed to be those that marketplace participants would use to compare to the individual component being tested.  Those multiples were then used to develop an estimated value for that component.

In order to arrive at an estimated value for each component, management used a weighted-average approach to combine the results of each analysis.  Management believes that using multiple valuation approaches and then weighting them appropriately is a technique that a marketplace participant would use.

As a final test of the valuation results, the total of the values of the components was reconciled to the actual market value of Acxiom Corporation stock as of the valuation date.  This reconciliation indicated an implied control premium.  Management believes this control premium is reasonable compared to historical control premiums observed in actual transactions.

Goodwill is tested for impairment test duringat the quarter ended June 30, 2010 indicated no potential impairmentreporting unit level, which is defined as either an operating segment or one step below operating segment, known as a component.  Acxiom’s segments are the Marketing and Data Services segment, the IT Infrastructure Management segment, and the Other Services segment.  Because of the change in the segments as noted in Note 17, Segment Information, these segments have been revised since the goodwill test
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was performed at the beginning of the year.  Previously, the Company reported results in two segments, the Information Services segment and the Information Products segment.  Because each of these segments contained both U.S. and International components, and there were differences in economic characteristics between the components in the different geographic regions, management tested a total of seven components at the beginning of the year.  The goodwill amounts as of April 1, 2011 included in each component tested were:  U.S. Information Services, $306.3 million; Europe Information Services, $13.4 million; APAC Information Services, $10.8 million; Brazil Information Services, $16.9 million; U.S. Information Products, $51.2 million; Europe Information Products, $9.1 million; and APAC Information Products, $10.0 million.

The goodwill previously associated with the Information Products segment is re-allocated among the Marketing and Data Services segment and the Other Services segment.  The goodwill previously associated with the Information Services segment is re-allocated among the Marketing and Data Services segment, the IT Information Management segment and the Other Services segment.  The allocation of goodwill is a complex process that requires, among other things, that management determine the fair value of each reporting unit.  Management has allocated goodwill among the new segments based on their relative fair values as of December 31, 2011.  In addition to the goodwill allocated to the segments above, management has allocated $19.7 million to the discontinued operations of AISS, which were a part of the Other Services segment prior to being segregated in the discontinued operations.

Goodwill by component included in Marketing and Data Services as of March 31, 2012 is U.S., $264.6 million; Europe, $19.5 million; Australia, $14.9 million; China, $6.0 million; and Brazil, $1.1 million.  Goodwill for the IT Infrastructure Management segment as of March 31, 2012 is $71.5 million and goodwill for the Other Services segment as of March 31, 2012 is $4.7 million.  The estimated fair value of each of the components exceeds its carrying value by a significant margin, except for the Brazil component, for which the excess was 19%, and the Other Services segment, for which the excess was 21%.  As of April 1, 2011, each of the components had an estimated fair value in excess of its goodwill balances.carrying value, indicating no impairment.

Each quarter the Company considers whether indicators of impairment exist such that additional impairment testing may be necessary.  During the quarter ended December 31, 2011, management determined that results for the Brazil operation were likely to be significantly lower than had been projected in the previous goodwill test.  Management further determined that the failure of the Brazil operation to meet expectations, combined with the expectation that future budget projections would also be lowered, constituted a triggering event, requiring an interim goodwill impairment test.  In conjunction with the interim goodwill impairment test, management also tested for impairment all other intangible assets other than goodwill associated with the Brazil operation.  This test was performed during the quarter ended December 31, 2011, resulting in a total impairment charge of $17.8 million, of which $13.8 million was recorded as impairment of goodwill and $4.0 million was recorded as impairment of other intangible assets.  In addition, the $2.6 million earn-out liability relating to the Brazil acquisition was reduced to zero as there is no future expectation of an earn-out payment.  The reduction of the earn-out liability is reflected as a credit to gains, losses and other items, net.

The carrying value of the goodwill and other intangible assets associated with the Brazil operation prior to completion of the impairment test was $14.7 million for goodwill and $4.1 million for other intangible assets.  The Brazil component was previously part of the Information Services segment and is now part of the Marketing and Data Services segment.  The re-allocation of goodwill among segments referred to above did not impact the remaining goodwill assigned to the Brazil component.

During the quarter ended March 31, 2011, triggering events occurred which required the Company to test the goodwill associated with its International operations for impairment.  The triggering events were changes to the Company’s projected long-term revenue growth and margins in both Europe and the Middle East and North Africa (MENA) as well as the disposal of the Company’s Portugal and Netherlands operations.  Results of the two-step test indicated impairment associated with these operations, and the Company recorded an impairment charge of $79.7 million, of which $77.3 million was related to goodwill and $2.4 million was related to other intangible assets.  The Company had not previously recorded any goodwill impairment, so the amount of goodwill impairment recorded in fiscal 2011 is also the cumulative amount of goodwill impairment as of March 31, 2011.

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Goodwill is tested for impairment atPrior to the reporting unit level, which is defined as either an operating segment or one step below operating segment, known as a component.  Acxiom’s two operating segments are the Information Services segment and the Information Products segment.  Because each of these segments contains both a US component and an International component, and there are some differences in economic characteristics between the US and International components, management tested a total of four components in its annual impairment test performed during the firstfourth quarter of fiscal 2011.  The goodwill amounts as of April 1, 2010 included in each component tested were US Information Services, $306.1 million; US Information Products, $51.2 million; International Information Services, $42.0 million; and International Information Products $71.0 million.
In order to estimate a valuation for each of the four components tested, management used an income approach based on a discounted cash flow model together with valuations based on an analysis of public company market multiples and a similar transactions analysis.
The income approach involved projecting cash flows for each component into the future and discounting these cash flows at an appropriate discount rate.  Management used budget figures for the first year of the projection model, and then projected those figures out into the future years using management’s best estimates of future revenue growth, operating margins, and other cash flow assumptions.  The discount rates used for each component in order to arrive at an estimated fair value were estimated as the weighted-average cost of capital which a marketplace participant would use to value each component.  These weighted-average costs of capital rates included a market risk factor, added to a risk-free rate of return, and a size premium that was specific to the component being tested.  The resulting cost of equity was then weighted-averaged with the after-tax cost of debt.
The public company market multiple method was used to estimate values for each of the components by looking at market value multiples to revenue and EBITDA (earnings before interest, taxes, depreciation and amortization) for selected public companies that were believed to be representative of companies that marketplace participants would use to arrive at comparable multiples for the individual component being tested.  These multiples were then used to develop an estimated value for that component.
The similar transactions method compared multiples based on acquisition prices of other companies believed to be those that marketplace participants would use to compare to the individual component being tested.  Those multiples were then used to develop an estimated value for that component.
In order to arrive at an estimated value for each component, management used a weighted-average approach to combine the results of each analysis.  Management believes that using multiple valuation approaches and then weighting them appropriately is a technique that a marketplace participant would use.
As a final test of the valuation results, the total of the values of the components was reconciled to the actual market value of Acxiom Corporation stock as of the April 1, 2010 valuation date.  This reconciliation indicated an implied control premium.  Management believes this control premium was reasonable compared to historical control premiums observed in actual transactions.
As of April 1, 2010, each of the components had an estimated fair value in excess of its carrying value, indicating no impairment.  All of the components had a significant excess fair value, except for the International Information Products component, for which the excess fair value was 12%.

As described above,2011, the Company historically had concluded that its International Information Products operations, which includes operations in Europe and Asia/Pacific (APAC), were properly aggregated into a single International Information Products component for purposes of impairment testing and its International Information Services operations, which includes operations in Europe, APAC, MENA and Brazil, were properly aggregated into a single International Information Services component for purposes of impairment testing.  These conclusions were based on management’s determinations that the operations included in each of these non-USnon-U.S. components shared economic characteristics, as well as similar products and services, types of customers, and services distribution methods.  The primary economic characteristic that management concluded was similar for each of these units was expected long-term gross margins.

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During the fourth quarter of fiscal 2011, as a result of the triggering events described above, and as management was developing revised projections for the Company’s International operations, management concluded that it was no longer appropriate to conclude that the respective operations previously included in the International Information Products component and the International Information Services component, respectively,  all shared similar economic characteristics, due to management’s differing expectations for these operations over the long term.  Therefore management did not aggregate these operations for testing as it had in the past, but instead performed step-one testing on the operations in the geographic regions described above individually (except for the Brazil operation, which was recently acquired in the current fiscal year and as to which management concluded the long-term expectations had not changed since the acquisition).  The carrying value of the goodwill associated with these operations prior to performing the impairment tests performed in the fourth quarter of fiscal 2011 were:  Europe Information Services, $28.8 million; APAC Information Services, $10.8 million; MENA Information Services, $4.8 million; Brazil Information Services, $16.9 million; Europe Information Products, $66.2 million; and APAC Information Products, $10.0 million.  Based on the step-one testing, which utilized a weighted average of estimated values derived from a discounted cash flow model, similar transactions analysis, and public company market multiples analysis, the Company determined that there was indicated impairment for Europe Information Services, Europe Information Products, and MENA Information Services units.  The estimated fair value for each of APAC Information Services and APAC Information Products exceeded its carrying value by a significant margin.

F-16

Step two of the goodwill test, which was required only for Europe Information Services, Europe Information Products, and MENA Information Services consisted of performing a hypothetical purchase price allocation, under which the estimated fair value was allocated to its tangible and intangible assets based on their estimated fair values.  In the case of MENA Information Services, this process indicated that all of its existing goodwill and other intangibles were impaired, and management determined that it was not necessary to perform detailed step two calculations in order to conclude that all of the goodwill and other intangibles related to MENA Information Services should be written off.  The total impairment charge for MENA Information Services was therefore $7.2 million, of which $4.8 million related to goodwill and $2.4 million related to other intangible assets.

For the European operations, there was no impairment for other intangible assets, but the hypothetical purchase price allocation indicated goodwill impairment of $72.5 million, of which $15.4 million was for European Information Services and $57.1 million was for European Information Products.  The remaining goodwill for all current components, as of March 31, 2011, is USwas U.S. Information Services, $306.3 million; Europe Information Services, $13.4 million; APAC Information Services, $10.8 million; Brazil Information Services, $16.9 million; USU.S. Information Products, $51.2 million; Europe Information Products, $9.1 million; and APAC Information Products, $10.0 million.

Management believes that the estimated valuations it arrived at are reasonable and consistent with what other marketplace participants would use in valuing the Company’s components.  However, management cannot give any assurance that these market values will not change in the future.  For example, if discount rates demanded by the market increase, this could lead to reduced valuations under the income approach.  If the Company’s projections are not achieved in the future, this could lead management to reassess their assumptions and lead to reduced valuations under the income approach.  If the market price of the Company’s stock decreases, this could cause the Company to reassess the reasonableness of the implied control premium, which might cause management to assume a higher discount rate under the income approach which could lead to reduced valuations.  If future similar transactions exhibit lower multiples than those observed in the past, this could lead to reduced valuations under the similar transactions approach.  And finally, if there is a general decline in the stock market and particularly in those companies selected as comparable to the Company’s components, this could lead to reduced valuations under the public company market multiple approach.  The Company’s next annual impairment test will be performed during the first quarter of fiscal 20122013 at which time the Company will perform step-one testing on all of its components (including the US and Brazil components which were not tested in the fourth quarter of fiscal 2011).  Given the current market conditions and continued economic uncertainty, the fair value of the Company’s components could deteriorate which could result in the need to record impairment charges in future periods.  The Company continues to monitor potential triggering events including changes in the business climate in which it operates, attrition of key personnel, the current volatility in the capital markets, the Company’s market capitalization compared to its book value, the Company’s recent operating performance, and the Company’s financial projections.  The occurrence of one or more triggering events could require additional impairment testing, which could result in additional impairment charges.

Deferred Costs and Data Acquisition Costs – The Company defers certain costs, primarily salaries and benefits and other direct and incremental third party costs, in connection with client contracts and various other contracts and arrangements.  Direct and incremental costs incurred during the setup phase under client contracts for database management or for IT management arrangements are deferred until such time as the database or the outsourcing services are operational and revenue recognition begins.  These costs are directly related to the individual client, are to be used specifically for the individual client and have no other use or future benefit.  In
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addition, revenue recognition of billings, if any, related to these setup activities are deferred during the setup phase under client contracts.phase.  All deferred costs and billings deferred are then amortized as contract revenue recognition occurs over the remaining term of the arrangement.  During the period when costs are being deferred, the Company performs a net realizable value review on a quarterly basis to ensure that the deferred costs are recoverable through either 1) recognition of previously deferred revenue, 2) future minimum contractual billings or 3) billings in excess of contractual minimum billings that can be reasonably estimated and are deemed likely to occur.  Once revenue recognition begins, these deferred costs are assessed for impairment when events or changes in circumstances indicate the carrying value may not be recoverable.  Some contracts contain provisions allowing the customer to request reductions in pricing if they can demonstrate that the Company charges lower prices for similar services to other customers, or if the prices charged are higher than certain benchmarks.  If pricing is renegotiated, deferred costs are assessed for impairment.

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The test of recoverability is performed by comparing the carrying value of the asset to its undiscounted expected future cash flows.  If such review indicates that the carrying amount of an asset exceeds the sum of its expected future cash flows, the asset’s carrying amount is written down to its estimated fair value.  Fair value is determined by an internally developed discounted projected cash flow analysis of the asset.

The total deferred costs at March 31, 20112012 are $81.8$62.0 million.  Of that amount, $62.8$50.3 million relates to two customers.  If the Company were to determine that amounts from either of these two customers are unrecoverable, the resulting write-down in carrying value could be material.

In addition to client contract costs, the Company defers direct and incremental costs incurred in connection with obtaining other contracts, including debt facilities, lease facilities, and various other arrangements.  Costs deferred in connection with obtaining scheduled debt facilities are amortized over the term of the arrangement using the interest method.  Costs deferred in connection with lease facilities or revolving credit facilities are amortized over the term of the arrangement on a straight-line basis.

The Company also defers costs related to the acquisition or licensing of data for the Company’s proprietary databases which are used in providing data products and services to customers.  These costs are amortized over the useful life of the data, which is from two to seven years.  In order to estimate the useful life of any acquired data, the Company considers several factors including 1) the kindtype of data acquired, 2) whether the data becomes stale over time, 3) to what extent the data will be replaced by updated data over time, 4) whether the stale data continues to have value as historical data, 5) whether a license places restrictions on the use of the data, and 6) the term of the license.

Restructuring – The Company records costs associated with employee terminations and other exit activity in accordance with applicable accounting standards, depending on whether the costs relate to exit or disposal activities under the accounting standards, or whether they are other postemployment termination benefits.  Under applicable accounting standards related to exit or disposal costs, the Company records employee termination benefits as an operating expense when the benefit arrangement is communicated to the employee and no significant future services are required.  Under the accounting standards related to postemployment termination benefits, the Company records employee termination benefits when the termination benefits are probable and can be estimated.  The Company recognizes the present value of facility lease termination obligations, net of estimated sublease income and other exit costs, when the Company has future payments with no future economic benefit or a commitment to pay the termination costs of a prior commitment. In future periods the Company will record accretion expense to increase the liability to an amount equal to the estimated future cash payments necessary to exit the leases. This requires a significant amount of judgment and management estimation in order to determine the expected time frame it will take to secure a subtenant, the amount of sublease income to be received and the appropriate discount rate to calculate the present value of the future cash flows. Should actual lease exit costs differ from estimates, the Company may be required to adjust the restructuring charge which would impact net income in the period any adjustment was recorded.


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New Accounting Pronouncements

In September 2011, the FASB issued an update, Testing Goodwill for Impairment. The update provides an entity with the option to first assess qualitative factors in determining whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. After assessing the qualitative factors, if an entity determines that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step impairment test is unnecessary. If an entity concludes otherwise, then it is required to perform the first step of the two-step impairment test. Entities have the option to bypass the qualitative assessment for any reporting unit in any period and proceed directly to performing the first step of the two-step impairment test as well as resume performing the qualitative assessment in any subsequent period. The update is effective for the Company for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption was permitted, including for annual and interim goodwill impairment tests performed as of a date before September 15, 2011, if an entity’s financial statements for the most recent annual or interim period had not yet been issued. The Company did not early adopt the provisions of this update.

In June 2011, the FASB issued an update, Presentation of Comprehensive Income. The update gives companies the option to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income or in separate but consecutive statements. The amendments in the update do not change the items that must be reported in other comprehensive income or when an item of other comprehensive income must be reclassified to net income. This amendment also required an entity to present on the face of the financial statements adjustments for items that are reclassified from accumulated other comprehensive income to net income, however, in December 2011 the FASB issued an update which defers the specific requirement to present items that are reclassified from accumulated other comprehensive income to net income separately with their respective components of net income and other comprehensive income. The update is effective for public entities for fiscal years and interim periods within those years beginning after December 15, 2011.

In May 2011, the FASB issued an update, Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP. The update revises the application of the valuation premise of highest and best use of an asset, the application of premiums and discounts for fair value determination, as well as the required disclosures for transfers between Level 1 and Level 2 fair value measures and the highest and best use of nonfinancial assets. The update provides additional disclosures regarding Level 3 fair value measurements and clarifies certain other existing disclosure requirements. The update is effective for the Company for interim and annual periods beginning after December 15, 2011. The Company does not expect the impact of adopting this update to have a material effect on the Company's consolidated financial statements, but the adoption may require additional disclosures.

The FASB’s Emerging Issues Task Force has issued new accounting guidance for revenue arrangements with multiple deliverables.  Under previous accounting guidance, one of the requirements for recognition of revenue for a delivered item under a multiple element arrangement was that there must be objective and verifiable evidence of the standalone selling price of the undelivered item.  The new guidance eliminateseliminated that requirement and requires an entity to estimate the selling price of each element in the arrangement.  In addition, absent specific software revenue guidance, the residual method of allocating arrangement consideration is no longer permitted.  Under the new guidance, a multiple-deliverable arrangement is separated into more than one unit of accounting if the delivered items have value to the client on a stand-alone basis and, if the arrangement includes a general right of return related to the delivered item(s), delivery or performance of the undelivered item(s) is considered probable and substantially in the control of the Company.  If these criteria are not met, the arrangement is accounted for as one unit of accounting, which would result in revenue being recognized ratably over the contract term or being deferred until the earlier of when those criteria are met or when the last undelivered item is delivered.  If the arrangement is separated into multiple units of accounting, the arrangement consideration is allocated to the separate units of accounting based on each unit’s relative selling price.

F-18

The relative selling price for each unit of accounting in a multiple-element arrangement is established using vendor-specific objective evidence (VSOE), if available, third-party evidence (TPE), if available, or management’s best estimate of stand-alone selling price (BESP).  In most cases, the Company has neither VSOE nor TPE and therefore uses BESP.  The objective of BESP is to determine the price at which the company would transact a sale if the product or service were sold on a stand-alone basis.  Management’s BESP is determined by considering multiple factors including actual contractual selling prices when the item is sold on a stand-alone basis, as well as market conditions, competition, internal costs, profit objectives and pricing practices.  The amount of revenue recognized for a delivered element is limited to an amount that is not contingent upon future delivery of additional products or services.  As pricing and marketing strategies evolve, we may modify our pricing practices in the future, which could result in changes to BESP, or to the development of VSOE or TPE for individual products or services.  As a result, future revenue recognition for multiple-element arrangements could differ from recognition in the current period.  Our relative selling prices are analyzed on an annual basis, or more frequently if we experience significant changes in selling prices.

As allowed, the Company has elected to early-adopt the provisions of the guidance as of April 1, 2010 on a prospective basis for new arrangements entered into or materially modified on or after that date.  The impact of the new accounting standard is not expected to be material going forward, nor would it have had a material impact if it had been applied to the previous fiscal year.  There was also no material impact from implementation of the guidance in the year ended March 31, 2011.

F-22

The FASB has also issued guidance which amended the scope of existing software revenue recognition guidance.  Tangible products containing software components and non-software components that function together to deliver the tangible product’s essential functionality are no longer within the scope of software revenue guidance and are accounted for based on other applicable revenue recognition guidance.  In addition, the amendments require that hardware components of a tangible product containing software components are always excluded from the software revenue guidance.  This guidance must be adopted in the same period that the Company adopts the amended guidance for arrangements with multiple deliverables.  Therefore, the Company elected to early-adopt this guidance as of April 1, 2010 on a prospective basis for all new or materially modified arrangements entered into on or after that date.  The adoption of this guidance did not have a material impact on the consolidated financial statements.

In December 2007, the FASB issued Statement of Financial Accounting Standards No. 141(R), “Business Combinations,” (“SFAS 141R”), which replaces SFAS 141.  SFAS 141R has subsequently been codified in the FASB Accounting Standards Codification Topic 805 (“ASC 805”).  ASC 805 requires most assets acquired and liabilities assumed in a business combination, contingent consideration, and certain acquired contingencies to be measured at their fair values as of the date of acquisition.  The new standard also requires that acquisition-related costs and restructuring costs be recognized separately from the business combination.  The new standard was adopted by the Company as of April 1, 2009 and is effective prospectively for business combinations entered into after that date.

In December 2007, the FASB issued Statement of Financial Accounting Standards No. 160, “Noncontrolling Interest in Consolidated Financial Statements,” (“SFAS 160”).  SFAS 160 has subsequently been codified in the FASB Accounting Standards Codification Topic 810 (“ASC 810”).  The new standard amends previous accounting standards to establish new accounting and reporting standards for the noncontrolling interest in a subsidiary and for the deconsolidation of a subsidiary.  The new standard was adopted by the Company as of April 1, 2009.  As a result of adoption of this standard, the Company classifies noncontrolling interests as a component of equity and the results of operations attributable to noncontrolling interests is reported as a part of net earnings.

F-19F-23

 
 

 



Management’s Report on Internal Control Over Financial Reporting


The management of Acxiom Corporation (the Company) is responsible for establishing and maintaining adequate internal control over financial reporting.

The Company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles, and includes those policies and procedures that:

 
·  Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the Company;
 

 
·  Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and
 

 
·  Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluations of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

The Company’s management assessed the effectiveness of the Company’s internal control over financial reporting as of March 31, 2011.2012.  In making this assessment, the Company’s management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control-Integrated Framework.

Based on management’s assessment and those criteria, the Company’s management determined that the Company’s internal control over financial reporting was effective as of March 31, 2011.2012.

KPMG LLP, the Company’s independent registered public accounting firm that audited the financial statements included in this annual report, has issued an attestation report, appearing on the following page, regarding its assessment of the Company’s internal control over financial reporting as of March 31, 2011.2012.

F-20F-24

 
 

 

 

 
 
Report of Independent Registered Public Accounting Firm
 
The Board of Directors and Stockholders
Acxiom Corporation:
 
We have audited the accompanying consolidated balance sheets of Acxiom Corporation and subsidiaries (the Company) as of March 31, 20112012 and 2010,2011, and the related consolidated statements of operations, equity and comprehensive income (loss), and cash flows for each of the years in the three-year period ended March 31, 2011.2012. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Acxiom Corporation and subsidiaries as of March 31, 20112012 and 2010,2011, and the results of their operations and their cash flows for each of the years in the three-year period ended March 31, 2011,2012, in conformity with U.S. generally accepted accounting principles.
 
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Acxiom Corporation’s internal control over financial reporting as of March 31, 2011,2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated May 27, 201125, 2012 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
 
As discussed in note 1 to the consolidated financial statements, the Company has changed their method of accounting for noncontrolling interests as of April 1, 2009 due to the adoption of FASB Statement No. 160, Noncontrolling Interests in Consolidated Financial Statements (included in FASB ASC Topic 810, Consolidation). In addition, as discussed in note 1 to the consolidated financial statements, the Company changed its method of accounting for business combinations as of April 1, 2009 due to the adoption of FASB Statement No. 141R, Business Combinations (included in FASB ASC Topic 805, Business Combinations).

 
KPMG LLP
 

 
Dallas, Texas
 
May 27, 201125, 2012
 

 

F-21F-25

 
 

 

 
Report of Independent Registered Public Accounting Firm
 
The Board of Directors and Stockholders
Acxiom Corporation:
 
We have audited Acxiom Corporation’s (the Company) internal control over financial reporting as of March 31, 2011,2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Acxiom Corporation’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.
 
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
 
In our opinion, Acxiom Corporation maintained, in all material respects, effective internal control over financial reporting as of March 31, 2011,2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission.
 
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Acxiom Corporation and subsidiaries as of March 31, 20112012 and 2010,2011, and the related consolidated statements of operations, equity and comprehensive income (loss), and cash flows for each of the years in the three-year period ended March 31, 2011,2012, and our report dated May 27, 201125, 2012 expressed an unqualified opinion on those consolidated financial statements.

 

 
KPMG LLP
 

 

 
Dallas, Texas
 
May 27, 201125, 2012
 

F-22F-26

 
 

 

ACXIOM CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
MARCH 31, 20112012 AND 20102011
(Dollars in thousands)
 2011  2010   2012  2011  
ASSETS          
Current assets:          
Cash and cash equivalents $207,023  $224,104  $229,648  $206,973 
Trade accounts receivable, net  176,654   168,522   169,446   171,252 
Deferred income taxes  12,480   11,874   15,107   12,480 
Refundable income taxes  7,402   -   -   7,402 
Other current assets  55,691   54,205   57,804   55,668 
Assets from discontinued operations  -   26,501 
Total current assets  459,250   458,705   472,005   480,276 
Property and equipment, net of accumulated depreciation and amortization  255,307   236,839   253,373   254,670 
Software, net of accumulated amortization of $214,713 in 2011 and $198,410 in 2010  26,412   38,845 
Software, net of accumulated amortization of $227,280 in 2012 and $214,713 in 2011  13,211   26,030 
Goodwill  417,654   470,261   382,285   397,989 
Purchased software licenses, net of accumulated amortization of $257,029 in 2011 and $253,434 in 2010  38,583   51,356 
Purchased software licenses, net of accumulated amortization of $276,692 in 2012 and $257,029 in 2011  25,294   38,472 
Deferred costs, net  81,837   68,914   61,977   81,837 
Data acquisition costs, net  17,627   21,931   15,009   17,627 
Other assets, net  9,955   16,569   3,697   9,724 
 $1,306,625  $1,363,420  $1,226,851  $1,306,625 
LIABILITIES AND EQUITY                
Current liabilities:                
Current installments of long-term debt $27,978  $42,106  $26,336  $27,978 
Trade accounts payable  27,507   42,774   31,030   27,530 
Accrued expenses                
Payroll  42,236   36,517   54,839   41,784 
Other  75,852   75,632   77,062   73,840 
Deferred revenue  55,921   55,567   59,949   55,921 
Income taxes  -   2,460 
Income taxes payable  16,400   - 
Liabilities from discontinued operations  -   2,441 
Total current liabilities  229,494   255,056   265,616   229,494 
Long-term debt  394,260   458,629   251,886   394,260 
Deferred income taxes  84,360   61,284   93,039   84,360 
Other liabilities  7,478   9,954   4,455   7,478 
Commitments and contingencies                
Equity:                
Common stock, $0.10 par value (authorized 200 million shares; issued 117.8 million and 116.6 million shares at March 31, 2011 and 2010, respectively)  11,777   11,662 
Common stock, $0.10 par value (authorized 200 million shares; issued 120.0 million and 117.8 million shares at March 31, 2012 and 2011, respectively)  12,003   11,777 
Additional paid-in capital  837,439   814,929   860,165   837,439 
Retained earnings  459,096   482,243   536,359   459,096 
Accumulated other comprehensive income (loss)  15,991   4,167 
Treasury stock, at cost (37.2 million shares at March 31, 2011 and 2010)  (739,125)  (738,601)
Accumulated other comprehensive income  13,601   15,991 
Treasury stock, at cost (43.2 million and 37.2 million shares at March 31, 2012 and 2011, respectively)  (810,381)  (739,125)
Total Acxiom stockholders' equity  585,178   574,400   611,747   585,178 
Noncontrolling interest  5,855   4,097   108   5,855 
Total equity  591,033   578,497   611,855   591,033 
 $1,306,625  $1,363,420  $1,226,851  $1,306,625 
See accompanying notes to consolidated financial statements.                

F-23F-27

 
 

 

ACXIOM CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
YEARS ENDED MARCH 31, 2012, 2011 2010 AND 20092010
(Dollars in thousands, except per share amounts)

 2011  2010  2009  2012  2011  2010 
                  
Revenue:         
Services $893,594  $849,432  $920,262 
Products  266,376   249,803   356,311 
Total revenue  1,159,970   1,099,235   1,276,573 
Revenues $1,130,624  $1,113,755  $1,063,598 
Operating costs and expenses:                        
Cost of revenue              869,794   853,163   808,812 
Services  694,988   654,659   694,340 
Products  189,900   184,610   280,846 
Total cost of revenue  884,888   839,269   975,186 
Selling, general and administrative  159,884   162,097   169,960   144,826   151,141   158,188 
Impairment of goodwill and other intangibles  79,674   -   -   17,803   79,674   - 
Gains, losses and other items, net  4,600   (944)  38,566   12,638   4,600   (944)
Total operating costs and expenses  1,129,046   1,000,422   1,183,712   1,045,061   1,088,578   966,056 
Income from operations  30,924   98,813   92,861   85,563   25,177   97,542 
Other income (expense):                        
Interest expense  (23,823)  (22,480)  (32,596)  (17,448)  (23,823)  (22,480)
Other, net  (1,466)  425   1,949   (1,369)  (1,466)  425 
Total other income (expense)  (25,289)  (22,055)  (30,647)  (18,817)  (25,289)  (22,055)
Earnings before income taxes  5,635   76,758   62,214 
Income tax expense  34,077   32,599   24,710 
Earnings (loss) from continuing operations before income taxes  66,746   (112)  75,487 
Income taxes  29,129   31,726   32,060 
Net earnings (loss) from continuing operations  37,617   (31,838)  43,427 
Earnings from discontinued operations, net of tax  33,899   3,396   732 
Net earnings (loss)  (28,442)  44,159   37,504   71,516   (28,442)  44,159 
Less: Net loss attributable to noncontrolling interest  (5,295)  (390)  -   (5,747)  (5,295)  (390)
Net earnings (loss) attributable to Acxiom $(23,147) $44,549  $37,504  $77,263  $(23,147) $44,549 
                        
Earnings (loss) per share:            
Basic $(0.36) $0.56  $0.48 
Diluted $(0.36) $0.55  $0.48 
Basic earnings (loss) per share:            
Net earnings (loss) from continuing operations $0.47  $(0.40) $0.55 
Net earnings from discontinued operations  0.43   0.04   0.01 
Net earnings (loss) $0.90  $(0.36) $0.56 
                        
Earnings (loss) per share attributable to Acxiom stockholders:            
Basic $(0.29) $0.56  $0.48 
Diluted $(0.29) $0.56  $0.48 
Net earnings (loss) attributable to Acxiom stockholders $0.97  $(0.29) $0.56 
            
Diluted earnings (loss) per share:            
Net earnings (loss) from continuing operations $0.47  $(0.40) $0.54 
Net earnings from discontinued operations  0.42   0.04   0.01 
Net earnings (loss) $0.89  $(0.36) $0.55 
            
Net earnings (loss) attributable to Acxiom stockholders $0.96  $(0.29) $0.56 
            
            
                        
See accompanying notes to consolidated financial statements.                        



F-24F-28

 
 

 

ACXIOM CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EQUITY AND COMPREHENSIVE INCOME (LOSS)
YEARS ENDED MARCH 31, 2012, 2011 2010 AND 20092010
(Dollars
 (Dollars in thousands)
 
  Common Stock     Treasury stock  
 Number of shares  Amount  Additional paid-in capital  Comprehensive income (loss)  Retained earnings  Accumulated other comprehensive income (loss)  
Number
of shares
  Amount  Noncontrolling interest  Total equity  Number of shares  Amount  Additional paid-in capital  Comprehensive income (loss)  Retained earnings  Accumulated other comprehensive income (loss)  
Number
of shares
  Amount  Noncontrolling interest  Total equity 
Balances at March 31, 2008  114,280,599  $11,428  $779,815   -  $409,502  $33,976   (36,996,236) $(738,465) $-  $496,256 
Employee stock awards, benefit plans and other issuances  1,143,308   115   10,751   -   -   -   -   -   -   10,866 
Tax impact of stock options, warrants and restricted stock  -   -   34   -   -   -   -   -   -   34 
Non-cash share-based compensation  -   -   9,527   -   -   -   53,869   815   -   10,342 
Restricted stock units vested  332,969   33   (33)  -   -   -   -   -   -   - 
Acquisition of treasury stock  -   -   -   -   -   -   (282,500)  (2,062)  -   (2,062)
Dividends  -   -   -   -   (9,312)  -   -   -   -   (9,312)
Comprehensive loss:                                        
Foreign currency translation  -   -   -   (36,163)  -   (36,163)  -   -   -   (36,163)
Unrealized loss on interest rate swap  -   -   -   (3,956)  -   (3,956)  -   -   -   (3,956)
Unrealized loss on marketable securities  -   -   -   (95)  -   (95)  -   -   -   (95)
Net earnings  -   -   -   37,504   37,504   -   -   -   -   37,504 
Total comprehensive loss             $(2,710)                        
Balances at March 31, 2009  115,756,876  $11,576  $800,094      $437,694  $(6,238)  (37,224,867) $(739,712) $-  $503,414   115,756,876  $11,576  $800,094     $437,694  $(6,238)  (37,224,867) $(739,712) $-  $503,414 
Employee stock awards, benefit plans and other issuances  559,348   56   5,869   -   -   -   -   -   -   5,925   559,348   56   5,869   -   -   -   -   -   -   5,925 
Tax impact of stock options, warrants and restricted stock  -   -   (683)  -   -   -   -   -   -   (683)  -   -   (683)  -   -   -   -   -   -   (683)
Non-cash share-based compensation  -   -   9,679   -   -   -   70,631   1,111   -   10,790   -   -   9,679   -   -   -   70,631   1,111   -   10,790 
Restricted stock units vested  303,458   30   (30)  -   -   -   -   -   -   -   303,458   30   (30)  -   -   -   -   -   -   - 
Purchase of MENA  -   -   -   -   -   -   -   -   4,030   4,030   -   -   -   -   -   -   -   -   4,030   4,030 
Noncontrolling interest equity contributions  -   -   -   -   -   -   -   -   457   457   -   -   -   -   -   -   -   -   457   457 
Comprehensive income:                                                                                
Foreign currency translation  -   -   -   9,674   -   9,674   -   -   -   9,674   -   -   -   9,674   -   9,674   -   -   -   9,674 
Unrealized gain on interest rate swap  -   -   -   758   -   758   -   -   -   758   -   -   -   758   -   758   -   -   -   758 
Unrealized loss on marketable securities  -   -   -   (27)  -   (27)  -   -   -   (27)  -   -   -   (27)  -   (27)  -   -   -   (27)
Net earnings  -   -   -   44,549   44,549       -   -   (390)  44,159   -   -   -   44,549   44,549       -   -   (390)  44,159 
Total comprehensive income  -   -   -  $54,954                           -   -   -  $54,954                         
Balances at March 31, 2010  116,619,682  $11,662  $814,929      $482,243  $4,167   (37,154,236) $(738,601) $4,097  $578,497   116,619,682  $11,662  $814,929      $482,243  $4,167   (37,154,236) $(738,601) $4,097  $578,497 
Employee stock awards, benefit plans and other issuances  662,988   66   9,778   -   -   -   (29,538)  (524)  -   9,320   662,988   66   9,778   -   -   -   (29,538)  (524)  -   9,320 
Tax impact of stock options, warrants and restricted stock  -   -   (316)  -   -   -   -   -   -   (316)  -   -   (316)  -   -   -   -   -   -   (316)
Non-cash share-based compensation  -   -   13,097   -   -   -   -   -   -   13,097   -   -   13,097   -   -   -   -   -   -   13,097 
Restricted stock units vested  484,865   49   (49)  -   -   -   -   -   -   -   484,865   49   (49)  -   -   -   -   -   -   - 
Purchase of GoDigital  -   -   -   -   -   -   -   -   6,573   6,573   -   -   -   -   -   -   -   -   6,573   6,573 
Noncontrolling interest equity contribution  -   -   -   -   -   -   -   -   480   480   -   -   -   -   -   -   -   -   480   480 
Comprehensive income (loss):                                                                                
Foreign currency translation  -   -   -   9,518   -   9,518   -   -   -   9,518   -   -   -   9,518   -   9,518   -   -   -   9,518 
Unrealized gain on interest rate swap  -   -   -   2,306   -   2,306   -   -   -   2,306   -   -   -   2,306   -   2,306   -   -   -   2,306 
Net loss  -   -   -   (23,147)  (23,147)      -   -   (5,295)  (28,442)  -   -   -   (23,147)  (23,147)      -   -   (5,295)  (28,442)
Total comprehensive loss  -   -   -  $(11,323)                          -   -   -  $(11,323)                        
Balances at March 31, 2011  117,767,535  $11,777  $837,439      $459,096  $15,991   (37,183,774) $(739,125) $5,855  $591,033   117,767,535  $11,777  $837,439      $459,096  $15,991   (37,183,774) $(739,125) $5,855  $591,033 
Employee stock awards, benefit plans and other issuances  1,281,649   128   15,295   -   -   -   (239,171)  (3,218)  -   12,205 
Tax impact of stock options, warrants and restricted stock  -   -   (1,310)  -   -   -   -   -   -   (1,310)
Non-cash share-based compensation  -   -   8,839   -   -   -   8,262   131   -   8,970 
Restricted stock units vested  977,829   98   (98)  -   -   -   -   -   -   - 
Acquisition of treasury stock  -   -   -   -   -   -   (5,798,344)  (68,169)  -   (68,169)
Comprehensive income (loss):                                        
Foreign currency translation  -   -   -   (2,219)  -   (2,219)  -   -   -   (2,219)
Unrealized loss on interest rate swap  -   -   -   (171)  -   (171)  -   -   -   (171)
Net earnings (loss)  -   -   -   77,263   77,263   -   -   -   (5,747)  71,516 
Total comprehensive loss  -   -   -  $74,873                         
Balances at March 31, 2012  120,027,013  $12,003  $860,165      $536,359  $13,601   (43,213,027) $(810,381) $108  $611,855 
                                                                                
 
 See accompanying notes to consolidated financial statements

F-25F-29

 
 

 

ACXIOM CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
YEARS ENDED MARCH 31, 2012, 2011 2010 AND 20092010
(Dollars in thousands)

 2011  2010  2009  2012  2011  2010 
                  
Cash flows from operating activities:                  
Net earnings (loss) $(28,442) $44,159  $37,504  $71,516  $(28,442) $44,159 
Adjustments to reconcile net earnings (loss) to net cash provided by operating activities:                        
Impairment of goodwill and other intangibles  79,674   -   -   17,803   79,674   - 
Depreciation, amortization and impairment of long-lived assets  146,355   167,564   198,684   134,662   146,355   167,564 
Gain on disposal of assets, net  3,883   417   22,658 
Loss (gain) on disposal of assets, net  (48,197)  3,883   417 
Deferred income taxes  18,579   32,810   16,423   2,228   18,579   32,810 
Non-cash share-based compensation expense  13,097   10,790   10,342   8,970   13,097   10,790 
Changes in operating assets and liabilities:                        
Accounts receivable, net  (13,024)  10,295   16,100   (947)  (13,024)  10,295 
Other assets  (2,394)  2,171   12,347   (4,907)  (2,394)  2,171 
Deferred costs  (29,385)  (20,289)  (4,743)  (2,301)  (29,385)  (20,289)
Accounts payable and other liabilities  (22,899)  (8,215)  (32,006)  46,624   (22,899)  (8,215)
Deferred revenue  775   (420)  (8,468)  4,000   775   (420)
Net cash provided by operating activities  166,219   239,282   268,841   229,451   166,219   239,282 
Cash flows from investing activities:
                        
Payments for the disposition of operations  (1,079)  -   - 
Payments from (for) the disposition of operations  72,425   (1,079)  - 
Proceeds received from the disposition of assets  -   1,058   24,174   -   -   1,058 
Capitalized software development costs  (4,555)  (8,257)  (16,239)  (5,262)  (4,555)  (8,257)
Capital expenditures  (59,021)  (57,908)  (31,449)  (51,591)  (59,021)  (57,908)
Payments received (paid) for investments  175   (2,000)  2,599   370   175   (2,000)
Data acquisition costs  (13,366)  (18,808)  (30,561)  (12,312)  (13,366)  (18,808)
Net cash paid in acquisitions  (12,927)  (3,428)  (15,903)  (255)  (12,927)  (3,428)
Cash collected from the sale and license of
software
  -   -   2,000 
Net cash used in investing activities  (90,773)  (89,343)  (65,379)
Net cash provided by (used in) investing activities  3,375   (90,773)  (89,343)
Cash flows from financing activities:
                        
Payments of debt  (102,101)  (104,521)  (86,772)  (154,876)  (102,101)  (104,521)
Fees for debt refinancing  -   (4,564)  -   -   -   (4,564)
Dividends paid  -   -   (9,312)
Sale of common stock  9,320   5,925   10,866   12,205   9,320   5,925 
Acquisition of treasury stock  -   (306)  (1,756)  (65,535)  -   (306)
Noncontrolling interests equity contributions  480   457   -   -   480   457 
Contingent consideration paid for prior acquisitions  (326)  -   - 
Income tax impact of stock options, warrants and restricted stock  (316)  (683)  34   (1,310)  (316)  (683)
Net cash used in financing activities  (92,617)  (103,692)  (86,940)  (209,842)  (92,617)  (103,692)
Effect of exchange rate changes on cash  90   691   (2,017)  (309)  90   691 
Net increase in cash and cash equivalents  (17,081)  46,938   114,505 
Net change in cash and cash equivalents  22,675   (17,081)  46,938 
Cash and cash equivalents at beginning of period  224,104   177,166   62,661   206,973   224,054   177,116 
Cash and cash equivalents at end of period
 $207,023  $224,104  $177,166  $229,648  $206,973  $224,054 
See accompanying notes to consolidated financial statements
                        


F-26F-30

 
 

 

ACXIOM CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
YEARS ENDED MARCH 31, 2012, 2011 2010 AND 20092010
(Dollars in thousands)

 2011  2010  2009  2012  2011  2010 
Supplemental cash flow information:
                  
Cash paid (received) during the period for:                  
Interest $23,886  $21,337  $33,138  $19,059  $23,886  $21,337 
Income taxes  25,339   (7,549)  (3,189)  20,765   25,339   (7,549)
Payments on capital leases and installment payment arrangements  22,357   29,697   40,789   18,331   22,357   29,697 
Payments on software and data license liabilities  5,316   7,526   23,217   2,916   5,316   7,526 
Prepayment of debt  66,000   57,500   14,500   125,000   66,000   57,500 
Other debt payments, excluding line of credit  8,428   9,798   8,266   8,629   8,428   9,798 
Noncash investing and financing activities:                        
Acquisition of property and equipment under capital leases and installment payment arrangements  23,753   24,193   11,040   11,242   23,753   24,193 
Enterprise software licenses and maintenance acquired under software obligation  -   2,171   9,955 
See accompanying notes to consolidated financial statements.
                        


F-27F-31

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010


1.           SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:

Description of Business -

Acxiom is a recognized leader in marketing servicestechnology and technologyservices that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships.  Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies.  Acxiom leverages over 40 years of experience inof data management to deliver high-performance, highly secure, reliable information management services.  Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA and serves clients around the world from locations in the United States, Europe, South America Asia-Pacific and the Middle East.Asia-Pacific region.

Basis of Presentation and Principles of Consolidation -

The consolidated financial statements include the accounts of the Company and its subsidiaries.  All significant intercompany balances and transactions have been eliminated in consolidation.  Investments in 20% to 50% owned entities are accounted for using the equity method with equity in earnings recorded in “other, net” in the accompanying consolidated statements of operations.  Investments in less than 20% owned entities are accounted for at cost.  Investment income and charges related to investments accounted for at cost are recorded in “other, net.”

Discontinued Operations -

Discontinued operations comprise those activities that have been disposed of during the period or which have been classified as held for sale at the end of the period, and represent a separate major line of business or geographical area that can be clearly distinguished for operational and financial reporting purposes. Acxiom identified its background screening unit, Acxiom Information Security Services (AISS), as a component of the company that will be reported as discontinued operations as a result of its disposal (see note 4).
Use of Estimates -

Management of the Company has made a number of estimates and assumptions relating to the reporting of assets and liabilities and the disclosure of contingent assets and liabilities to prepare these consolidated financial statements in conformity with accounting principles generally accepted in the United States.  Actual results could differ from those estimates.  Areas in which significant judgments and estimates are used include projected cash flows associated with recoverability of assets, restructuring and impairment accruals, and litigation loss accruals.

Reclassifications -

Certain amounts reported in previous periods have been reclassified to conform to the current presentation.

Adoption of New Accounting Standards -

In December 2007,September 2011, the FASB issued Statementan update, Testing Goodwill for Impairment. The update provides an entity with the option to first assess qualitative factors in determining whether it is more likely than not that the fair value of Financial Accounting Standards No. 141(R), “Business Combinations,” (“SFAS 141R”), which replaces SFAS 141.  SFAS 141R has subsequently been codifieda reporting unit is less than its carrying amount. After assessing the qualitative factors, if an entity determines that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step impairment test is unnecessary. If an entity concludes otherwise, then it is required to perform the first step of the two-step impairment test. Entities have the option to bypass the qualitative assessment for any reporting unit in any period and proceed directly to performing the FASB Accounting Standards Codification Topic 805 (“ASC 805”).  ASC 805 requires most assets acquiredfirst step of the two-step impairment test as well as resume performing the qualitative assessment in any subsequent period. The update is effective for the Company for annual and liabilities assumed in a business combination, contingent consideration,interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption was permitted, including for annual and certain acquired contingencies to be measured at their fair valuesinterim goodwill impairment tests performed as of a date before September 15, 2011, if an entity’s financial statements for the datemost recent annual or interim period had not yet been issued. The Company did not early adopt the provisions of acquisition.  The new standard also requires that acquisition-related costs and restructuring costs be recognized separately from the business combination.  The new standard was adopted by the Company as of April 1, 2009 and is effective prospectively for business combinations entered into after that date.this update.

In December 2007,June 2011, the FASB issued Statementan update, Presentation of Financial Accounting Standards No. 160, “Noncontrolling InterestComprehensive Income. The update gives companies the option to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in Consolidated Financial Statements,” (“SFAS 160”).  SFAS 160 has subsequently been codifieda single continuous statement of comprehensive income or in separate but consecutive statements. The amendments in the update do not change the items that must be reported in other
F-32

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
comprehensive income or when an item of other comprehensive income must be reclassified to net income. This amendment also required an entity to present on the face of the financial statements adjustments for items that are reclassified from accumulated other comprehensive income to net income, however, in December 2011 the FASB Accounting Standards Codification Topic 810 (“ASC 810”).issued an update which defers the specific requirement to present items that are reclassified from accumulated other comprehensive income to net income separately with their respective components of net income and other comprehensive income. The new standard amends previous accounting standardsupdate is effective for public entities for fiscal years and interim periods within those years beginning after December 15, 2011.

In May 2011, the FASB issued an update, Amendments to establish new accountingAchieve Common Fair Value Measurement and reporting standardsDisclosure Requirements in U.S. GAAP. The update revises the application of the valuation premise of highest and best use of an asset, the application of premiums and discounts for fair value determination, as well as the required disclosures for transfers between Level 1 and Level 2 fair value measures and the highest and best use of nonfinancial assets. The update provides additional disclosures regarding Level 3 fair value measurements and clarifies certain other existing disclosure requirements. The update is effective for the noncontrolling interest inCompany for interim and annual periods beginning after December 15, 2011. The Company does not expect the impact of adopting this update to have a subsidiary and formaterial effect on the deconsolidation of a subsidiary.  The new standard was adopted byCompany's consolidated financial statements, but the Company as of April 1, 2009.  As a result of adoption of this standard, the Company classifies noncontrolling interests as a component of equity and the results of operations attributable to noncontrolling interests is reported as a part of net earnings.may require additional disclosures.

The FASB’s Emerging Issues Task Force has issued new accounting guidance for revenue arrangements with multiple deliverables.  Under previous accounting guidance, one of the requirements for recognition of revenue for a delivered item under a multiple element arrangement was that there must be objective and verifiable evidence of the standalone selling price of the undelivered item.  The new guidance eliminateseliminated that requirement and requires an entity to estimate the selling price of each element in the arrangement.  In addition, absent specific software revenue guidance, the residual method of allocating arrangement consideration is no longer permitted.  Under the new guidance, a multiple-deliverable arrangement is separated into more than one unit of accounting if the delivered items have value to the client on a stand-alone basis and, if the arrangement includes a general right of return related to the delivered item(s), delivery or performance of the undelivered item(s) is considered probable and substantially in the control of the Company.  If these criteria are not met, the arrangement is accounted for as one unit of accounting, which would result in revenue being recognized ratably over the contract term or being deferred until the earlier of when those criteria are met or when the last undelivered item is delivered.  If the arrangement is separated into multiple units of accounting, the arrangement consideration is allocated to the separate units of accounting based on each unit’s relative selling price.

F-28

The relative selling price for each unit of accounting in a multiple-element arrangement is established using vendor-specific objective evidence (VSOE), if available, third-party evidence (TPE), if available, or management’s best estimate of stand-alone selling price (BESP).  In most cases, the Company has neither VSOE nor TPE and therefore uses BESP.  The objective of BESP is to determine the price at which the company would transact a sale if the product or service were sold on a stand-alone basis.  Management’s BESP is determined by considering multiple factors including actual contractual selling prices when the item is sold on a stand-alone basis, as well as market conditions, competition, internal costs, profit objectives and pricing practices.  The amount of revenue recognized for a delivered element is limited to an amount that is not contingent upon future delivery of additional products or services.  As pricing and marketing strategies evolve, we may modify our pricing practices in the future, which could result in changes to BESP, or to the development of VSOE or TPE for individual products or services.  As a result, future revenue recognition for multiple-element arrangements could differ from recognition in the current period.  Our relative selling prices are analyzed on an annual basis, or more frequently if we experience significant changes in selling prices.

As allowed, the Company has elected to early-adopt the provisions of the guidance as of April 1, 2010 on a prospective basis for new arrangements entered into or materially modified on or after that date.  The impact of the new accounting standard is not expected to be material going forward, nor would it have had a material impact if it had been applied to the previous fiscal year.  There was also no material impact from implementation of the guidance in the year ended March 31, 2011.

The FASB has also issued guidance which amended the scope of existing software revenue recognition guidance.  Tangible products containing software components and non-software components that function together to deliver the tangible product’s essential functionality are no longer within the scope of software revenue guidance and are accounted for based on other applicable revenue recognition guidance.  In addition, the amendments require that hardware components of a tangible product containing software components are always excluded from the software revenue guidance.  This guidance must be adopted in the same period that the Company adopts the amended guidance for arrangements with multiple deliverables.  Therefore, the Company elected to early-adopt this guidance as of April 1, 2010 on a prospective basis for all new or materially modified arrangements entered into on or after that date.  The adoption of this guidance did not have a material impact on the consolidated financial statements.



F-33


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010

Cash and Cash Equivalents -

The Company considers all highly-liquid investments with original maturities of three months or less to be cash equivalents.

Accounts Receivable -

Accounts receivable include amounts billed to customers as well as unbilled amounts recognized in accordance with the Company’s revenue recognition policies, as stated below.  Unbilled amounts included in accounts receivable, which generally arise from the delivery of data and performance of services to customers in advance of billings, were $24.8$19.8 million and $19.8$24.8 million, respectively, at March 31, 20112012 and 2010.2011.

Accounts receivable are presented net of allowance for doubtful accounts.  The Company evaluates its allowance for doubtful accounts based on a combination of factors at each reporting date.  Each account or group of accounts is evaluated based on specific information known to management regarding each customer’s ability or inability to pay, as well as historical experience for each customer or group of customers, the length of time the receivable has been outstanding, and current economic conditions in the customer’s industry.  Accounts receivable that are determined to be uncollectible are charged against the allowance for doubtful accounts.

Property and Equipment -

Property and equipment are stated at cost.  Depreciation and amortization are calculated on the straight-line method over the estimated useful lives of the assets as follows: buildings and improvements, 2 - 30 years; data processing equipment, 2 - 5 years, and office furniture and other equipment, 3 - 7 years.

Property held under capitalized lease arrangements is included in property and equipment, and the associated liabilities are included in long-term obligations.debt.  Amortization of property under capitalized leases is included in depreciation and amortization expense.  Property and equipment taken out of service and held for sale is recorded at the lower of depreciated cost or net realizable value and depreciation is ceased.

F-29

Leases -

Rent expense on operating leases is recorded on a straight-line basis over the term of the lease agreement.

Software and Research and Development Costs –

Costs of internally developed software are amortized on a straight-line basis over the remaining estimated economic life of the software product, generally two to five years, or the amortization that would be recorded by using the ratio of gross revenues for a product to total current and anticipated future gross revenues for that product, whichever is greater.  The Company capitalizes software development costs following accounting standards regarding the costs of computer software to be sold, leased or otherwise marketed or the costs of computer software developed or obtained for internal use.  Although there are differences in the two accounting standards, depending on whether a product is intended for internal use or to be provided to customers, both accounting standards generally require that research and development costs incurred prior to establishing technological feasibility or the beginning of the application development stage of software products are charged to operations as such costs are incurred.  Once technological feasibility is established or the application development stage has begun, costs are capitalized until the software is available for general release.  Amortization expense related to both internally developed and purchased software is included in cost of revenue in the accompanying consolidated statements of operations.

Purchased Software Licenses -

Costs of purchased software licenses are amortized using a units-of-production basis over the estimated economic life of the license, generally not to exceed ten years.  Amortization of software is included in cost of revenue in the accompanying consolidated statements of operations.

F-34

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
Some of these licenses are, in effect, volume purchase agreements for software licenses needed for internal use and to provide services to customers over the terms of the agreements.  Therefore, amortization lives are periodically reevaluated and, if justified, adjusted to reflect current and future expected usage based on units-of-production amortization.  Factors considered in estimating remaining useful life include, but are not limited to, contract provisions of the underlying licenses, introduction of new mainframe hardware which is compatible with previous generation software, predictions of continuing viability of mainframe architecture, and customers’ continuing commitments to utilize mainframe architecture and the software under contract.

Goodwill -

Goodwill represents theThe excess of acquisition coststhe purchase price over the fair valuesvalue of net identifiable assets and liabilities of an acquired in business combinations.  Goodwill is reviewed(“goodwill”) and other indefinite-lived intangible assets are not amortized, but rather tested for impairment, at least annuallyannually.  The Company tests for goodwill and indefinite-lived intangible asset impairment under a two-part test.  Part oneduring the first quarter of its fiscal year.
The Company assesses the goodwill impairment test involves a determinationrecoverability of whether the total book value of each reporting unit of the Company (generally defined as the carrying value of assets minusgoodwill at least annually or whenever events or changes in circumstances indicate that the carrying amount of the goodwill of a reporting unit may not be fully recoverable. Recoverability is measured at the reporting unit level based on the provisions of the authoritative literature.

The Company measures recoverability of goodwill for each reporting unit using a discounted cash flow model incorporating discount rates commensurate with the risks involved, which is classified as a Level 3 measurement under fair value measurement authoritative guidance.  If the calculated fair value is less than the current carrying value, impairment of the reporting unit may exist. When the recoverability test indicates potential impairment, the Company, or in certain circumstances, a third-party valuation consultant, will calculate an implied fair value of goodwill for the reporting unit. The implied fair value of goodwill is determined in a manner similar to how goodwill is calculated in a business combination. If the implied fair value of goodwill exceeds the carrying value of liabilities)goodwill assigned to the reporting unit, there is no impairment. If the carrying value of goodwill assigned to a reporting unit exceeds the reporting unit’s estimated fair value.  In the event that part one of the impairment test indicates an excess of book value over the estimatedimplied fair value of netthe goodwill, an impairment loss is recorded to write down the carrying value. An impairment loss cannot exceed the carrying value of goodwill assigned to a reporting unit but may indicate certain long-lived and amortizable intangible assets performance of part twoassociated with the reporting unit may require additional impairment testing.

During the quarter ended December 31, 2011, triggering events occurred which required the Company to test the goodwill in its Brazil operation for impairment.  Results of the two-step test indicated impairment test is required, whereby estimated fair values are assignedand the Company recorded an impairment charge of $13.8 million during fiscal 2012 (see note 6).  The Company expects to identifiable assets with any residual fair value assigned to goodwill.  Impairment exists to the extent that the reporting unit’s recorded goodwill exceeds the residual fair value assigned to such goodwill.  Any impairment that results from the completion of the two-part test is recorded as a charge to operations during the period in which the impairment test is completed.  Completion of the Company’s most recentcomplete its next annual impairment test during the quarter ended ending June 30, 2010 indicated that no potential impairment of its goodwill balances existed.2012.  During the quarter ended March 31, 2011, triggering events occurred which required the Company to test the goodwill in its International operations for impairment.  Results of the two-step test indicated impairment in certain units, and the Company has recorded an impairment charge of $77.3 million to those unitsduring fiscal 2011 (see note 6).  The Company expects to complete its next annual impairment test during the quarter ending June 30, 2011.


F-30

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2011, 2010 AND 2009



Impairment of Long-lived Assets and Long-lived Assets to Be Disposed Of -

Long-lived assets and certain identifiable intangibles as well as equity investments are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.  The Company considers factors such as operating losses, declining outlooks, and business conditions when evaluating the necessity for an impairment analysis.  Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to the undiscounted cash flows expected to result from the use and eventual disposition of the asset.  If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets.  Assets to be disposed of shall be classified as held for sale and are reported at the lower of the carrying amount or fair value less costs to sell.

During the quarterquarters ended December 31, 2011 and March 31, 2011, in conjunction with the goodwill impairment testtests noted above, the Company also tested certain intangible assets in its International operationsthe affected units for impairment.  As a result of that review,those reviews, the Company has recorded an impairment chargecharges of $4.0 million in fiscal 2012 for intangible assets related to the Brazil operation and $2.4 million in fiscal 2011 for intangible assets related to the Middle East operations (see note 6).

Deferred Costs and Data Acquisition Costs -

The Company defers certain costs, primarily salaries and benefits and other direct and incremental third party costs, in connection with client contracts and various other contracts and arrangements.  Direct and incremental costs incurred during the setup phase under client contracts for database management or for IT management arrangements are deferred until such time as the database or the outsourcing services are operational and revenue recognition
F-35

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
begins.  These costs are directly related to the individual client, are to be used specifically for the individual client and have no other use or future benefit.  In addition, revenue recognition of billings, if any, related to these setup activities are deferred during the setup phase under client contracts.phase.  All deferred costs and billings deferred are then amortized as contract revenue recognition occurs over the remaining term of the arrangement.  During the period when costs are being deferred, the Company performs a net realizable value review on a quarterly basis to ensure that the deferred costs are recoverable through either 1) recognition of previously deferred revenue, 2) future minimum contractual billings or 3) billings in excess of contractual minimum billings that can be reasonably estimated and are deemed likely to occur.  Once revenue recognition begins, these deferred costs are assessed for impairment when events or changes in circumstances indicate the carrying value may not be recoverable.  Some contracts contain provisions allowing the customer to request reductions in pricing if they can demonstrate that the Company charges lower prices for similar services to other customers, or if the prices charged are higher than certain benchmarks.  If pricing is renegotiated, deferred costs are assessed for impairment.

The test of recoverability is performed by comparing the carrying value of the asset to its undiscounted expected future cash flows.  If such review indicates that the carrying amount of an asset exceeds the sum of its expected future cash flows, the asset’s carrying amount is written down to its estimated fair value.  Fair value is determined by an internally developed discounted projected cash flow analysis of the asset.

In addition to client contract costs, the Company defers direct and incremental costs incurred in connection with obtaining other contracts, including debt facilities, lease facilities, and various other arrangements.  Costs deferred in connection with obtaining scheduled debt facilities are amortized over the term of the arrangement using the interest method.  Costs deferred in connection with lease facilities or revolving credit facilities are amortized over the term of the arrangement on a straight-line basis.

The Company also defers costs related to the acquisition or licensing of data for the Company’s proprietary databases which are used in providing data products and services to customers.  These costs are amortized over the useful life of the data, which is from two to seven years.  In order to estimate the useful life of any acquired data, the Company considers several factors including 1) the kindtype of data acquired, 2) whether the data becomes stale over time, 3) to what extent the data will be replaced by updated data over time, 4) whether the stale data continues to have value as historical data, 5) whether a license places restrictions on the use of the data, and 6) the term of the license.


F-31

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2011, 2010 AND 2009



Deferred Revenue -

Deferred revenue consists of amounts billed in excess of revenue recognized on sales of data licenses, services and equipment.recognized.  Deferred revenues are subsequently recorded as revenue in accordance with the Company’s revenue recognition policies.

Revenue Recognition -

The Company provides database management and IT management services under long-term arrangements.  These arrangements may require the Company to perform setup activities such as the design and build of a database for the customer under the database management contracts and migration of the customer’s IT environment under IT management contracts.  In the case of database management contracts, the customer does not acquire any ownership rights to the Company’s intellectual property used in the database and the database itself provides no benefit to the customer outside of the utilization of the system during the term of the database management arrangement.  In some cases, the arrangements also contain provisions requiring customer acceptance of the setup activities prior to commencement of the ongoing services arrangement.  Up-front fees billed during the setup phase for these arrangements are deferred and setup costs that are direct and incremental to the contract are capitalized and amortized on a straight-line basis over the service term of the contract.  Revenue recognition does not begin until after customer acceptance in cases where contracts contain acceptance provisions.  Once the setup phase is complete and customer acceptance occurs, the Company recognizes revenue over the remaining service term of the contract.  In situations where the arrangement does not require customer acceptance before the Company begins providing services, revenue is recognized over the contract period and no costs are deferred.

Sales of third-party software, hardware and certain other equipment are recognized when delivered.  If such sales are part of a multiple-element arrangement, they are recognized as a separate element unless collection of the sales price is dependent upon delivery of other products or services.  Additionally, the Company evaluates revenue from the sale of data, software, hardware and equipment in accordance with accounting standards to determine whether such revenue should be recognized on a gross or a net basis.  All of the factors in the accounting standards are considered with the primary factor being whether the Company is the primary obligor in the arrangement.  “Out-of-pocket” expenses incurred by, and reimbursed to, the Company in connection with customer contracts are recorded as gross revenue.

F-36

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
The Company evaluates its database management and IT management arrangements to determine whether the arrangement contains a lease.  If the arrangement is determined to contain a lease, applicable accounting standards require the Company to account for the lease component separately from the remaining components of the arrangement.  In cases where database management or IT management arrangements are determined to include a lease, the lease is evaluated to determine whether it is a capital lease or operating lease and accounted for accordingly.  These lease revenues are not significant to the Company’s consolidated financial statements.

Revenues from the licensing of data are recognized upon delivery of the data to the customer.  Revenue from the licensing of data to the customer in circumstances where the license agreement contains a volume cap is recognized in proportion to the total records to be delivered under the arrangement.  Revenue from the sale of data on a per-record basis is recognized as the records are delivered.

The relative selling price for each unit of accounting in a multiple-element arrangement is established using vendor-specific objective evidence (VSOE), if available, third-party evidence (TPE), if available, or management’s best estimate of stand-alone selling price (BESP).  In most cases, the Company has neither VSOE nor TPE and therefore uses BESP.  The objective of BESP is to determine the price at which the company would transact a sale if the product or service were sold on a stand-alone basis.  Management’s BESP is determined by considering multiple factors including actual contractual selling prices when the item is sold on a stand-alone basis, as well as market conditions, competition, internal costs, profit objectives and pricing practices.  The amount of revenue recognized for a delivered element is limited to an amount that is not contingent upon future delivery of additional products or services.  As pricing and marketing strategies evolve, we may modify our pricing practices in the future, which could result in changes to BESP, or to the development of VSOE or TPE for individual products or services.  As a result, future revenue recognition for multiple-element arrangements could differ from recognition in the current period.  Our relative selling prices are analyzed on an annual basis, or more frequently if we experience significant changes in selling prices.

All taxes assessed on revenue-producing transactions described above are presented on a net basis, or excluded from revenues.

F-32

The Company also performs services on a project basis outside of, or in addition to, the scope of long-term arrangements.  The Company recognizes revenue from these services as the services are performed.

The Company does not provide end-users with price-protection or rights of return.  The Company’s contracts provide a warranty that the services or products will meet the agreed-upon criteria or any necessary modifications will be made.  The Company ensures that services or products delivered meet the agreed-upon criteria prior to recognition of revenue.

Concentration of Credit Risk -

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of trade accounts, unbilled and notes receivable.  The Company’s receivables are from a large number of customers.  Accordingly, the Company’s credit risk is affected by general economic conditions.  The Company maintains deposits in federally insured financial institutions in excess of federally insured limits. Management, however, believes the Company is not exposed to significant credit risk due to the financial position of the depository institutions in which those deposits are held.

Income Taxes -

The Company and its domestic subsidiaries file a consolidated federal income tax return.  The Company’s foreign subsidiaries file separate income tax returns in the countries in which their operations are based.


F-37


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



The Company provides for deferred taxes under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be reversed. Valuation allowances are recorded to reduce deferred tax assets to an amount whose realization is more likely than not. In determining the recognition of uncertain tax positions, the Company applies a more-likely-than-not recognition threshold and determines the measurement of uncertain tax positions considering the amounts and probabilities of the outcomes that could be realized upon ultimate settlement with taxing authorities. Income taxes payable are classified in the accompanying consolidated balance sheets based on their estimated payment date.

Foreign Currency Translation -

The balance sheets of the Company’s foreign subsidiaries are translated at period-end rates of exchange, and the statements of operations are translated at the weighted-average exchange rate for the period.  Gains or losses resulting from translating foreign currency financial statements are included in accumulated other comprehensive income (loss) in the consolidated statements of stockholders’ equity and comprehensive income (loss).

Advertising Expense -

The Company expenses advertising costs as incurred.  Advertising expense was approximately $4.5 million, $7.6 million $8.1 million and $10.7$8.1 million for the years ended March 31, 2012, 2011 2010 and 2009,2010, respectively.  Advertising expense is included in selling, general and administrative expense on the accompanying consolidated statements of operations.

Guarantees -

The Company accounts for the guarantees of indebtedness of others under applicable accounting standards which require a guarantor to recognize, at the inception of the guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee.  A guarantor is also required to make additional disclosures in its financial statements about obligations under certain guarantees issued.  The Company is required to recognize a liability in its consolidated financial statements equal to the fair value of its guarantees, including any guarantees issued in connection with its synthetic equipment leasing arrangements.  However, these provisions are applied only on a prospective basis to guarantees issued or modified after December 31, 2002.guarantees.  The Company’s liability for the fair value of guarantees is not material.material (see note 11).


F-33

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2011, 2010 AND 2009



Loss Contingencies and Legal Expenses -

The Company records a liability for loss contingencies when the liability is probable and reasonably estimable.  Legal fees associated with loss contingencies are recorded when the legal fees are incurred.


F-38


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010

Earnings (Loss) per Share -

A reconciliation of the numerator and denominator of basic and diluted earnings (loss) per share is shown below (in thousands, except per share amounts):

(dollars in thousands)
 
 2011  2010  2009 
Basic earnings (loss) per share:         
Numerator – net earnings (loss) $(28,442) $44,159  $37,504 
Denominator – weighted-average shares outstanding  80,111   78,974   77,892 
Basic earnings (loss) per share $(0.36) $0.56  $0.48 
Diluted earnings (loss) per share:            
Numerator – net earnings (loss) $(28,442) $44,159  $37,504 
Denominator:            
Weighted-average shares outstanding  80,111   78,974   77,892 
Dilutive effect of common stock options, warrants,
and restrictive stock as computed under the
treasury stock method
  -   751   333 
   80,111   79,725   78,225 
Diluted earnings (loss) per share $(0.36) $0.55  $0.48 
             
Basic earnings (loss) per share attributable to Acxiom stockholders:            
Numerator – net earnings (loss) attributable to Acxiom $(23,147) $44,549  $37,504 
Denominator – weighted-average shares outstanding  80,111   78,974   77,892 
Basic earnings (loss) per share attributable to Acxiom stockholders $(0.29) $0.56  $0.48 
Diluted earnings (loss) per share attributable to Acxiom stockholders:            
Numerator – net earnings (loss) attributable to Acxiom $(23,147) $44,549  $37,504 
Denominator:            
Weighted-average shares outstanding  80,111   78,974   77,892 
Dilutive effect of common stock options, warrants,
and restrictive stock as computed under the
treasury stock method
  -   751   333 
   80,111   79,725   78,225 
Diluted earnings (loss) per share attributable to Acxiom stockholders $(0.29) $0.56  $0.48 
             
(dollars in thousands)
 
 2012  2011  2010 
Basic earnings per share:         
Net earnings (loss) from continuing operations $37,617  $(31,838) $43,427 
Net earnings from discontinued operations  33,899   3,396   732 
Net earnings (loss) $71,516  $(28,442) $44,159 
Net loss attributable to noncontrolling interest  (5,747)  (5,295)  (390)
Net earnings (loss) attributable to Acxiom $77,263  $(23,147) $44,549 
             
Basic weighted-average shares outstanding  79,483   80,111   78,974 
Basic earnings (loss) per share:            
Continuing operations $0.47  $(0.40) $0.55 
Discontinued operations  0.43   0.04   0.01 
Net earnings (loss) $0.90  $(0.36) $0.56 
Net loss attributable to noncontrolling interest  (0.07)  (0.07)  0.00 
Net earnings (loss) attributable to Acxiom $0.97  $(0.29) $0.56 
             
Diluted earnings per share:            
Basic weighted-average shares outstanding  79,483   80,111   78,974 
Dilutive effect of common stock options, warrants, and restricted stock as computed under the treasury stock method  911   -   751 
Diluted weighted-average shares outstanding  80,394   80,111   79,725 
Diluted earnings (loss) per share:            
Continuing operations $0.47  $(0.40) $0.54 
Discontinued operations  0.42   0.04   0.01 
Net earnings (loss) $0.89  $(0.36) $0.55 
Net loss attributable to noncontrolling interest  (0.07)  (0.07)  0.00 
Net earnings (loss) attributable to Acxiom $0.96  $(0.29) $0.56 


F-34Some earnings per share amounts may not add due to rounding.

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2011, 2010 AND 2009



Due to the net loss incurred by the Company in fiscal 2011, the dilutive effect of options, warrants and restricted stock of 1.7 million shares was excluded from the earnings per share calculation for fiscal 2011 since the impact on the calculation was anti-dilutive. In addition, options, warrants and restricted stock units to purchase shares of common stock that were outstanding during the periods presented, but were not included in the computation of diluted earnings per share because the effect was anti-dilutive are shown below (in thousands, except per share amounts):

 2011  2010  2009  2012  2011  2010 
Number of shares outstanding under options, warrants and restricted stock units  5,938   8,839   10,773   9,344   5,938   8,839 
Range of exercise prices for options and warrants $16.71-$75.55  $11.87-$268.55  $10.66-$268.55  $13.14-$62.06  $16.71-$75.55  $11.87-$268.55 


F-39


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010

Share-based Compensation -

The Company accounts for share-based compensation under applicable accounting standards which require the cost of employee services received in exchange for an award of equity instruments (including stock options) based on the grant-date fair value of the award to be recognized in the statement of earnings over the service period of the award.  Expense for awards with graded vesting is recognized on a straight-line basis over the service period of the entire award.

Share-based Compensation Plans -

The Company has stock option plans and equity compensation plans (collectively referred to as the “share-based plans”) administered by the compensation committee of the board of directors under which options and restricted stock units were outstanding as of March 31, 2011.2012.

The Company’s equity compensation plan provides that all associates (employees, officers, directors, affiliates, independent contractors or consultants) are eligible to receive awards (grant of any option, stock appreciation right, restricted stock award, restricted stock unit award, performance award, performance share, performance unit, qualified performance-based award, or other stock unit award) pursuant to the plan with the terms and conditions applicable to an award set forth in applicable grant documents.  The Company currently has outstanding, and expects to grant in the future, restricted stock awards, stock options and performance-based awards.

Incentive stock option awards granted pursuant to the share-based plans cannot be granted with an exercise price less than 100% of the per-share market value of the Company’s shares at the date of grant and have a maximum duration of ten years from the date of grant.  Board policy currently requires that nonqualified options also must be priced at or above the fair market value of the common stock at the time of grant with a maximum duration of ten years.

Restricted stock units may be issued pursuant to the equity compensation plan and represent the right to receive shares in the future by way of an award agreement which includes vesting provisions.  Award agreements can further provide for forfeitures triggered by certain prohibited activities, such as breach of confidentiality.  All restricted stock units will be expensed over the vesting period as adjusted for estimated forfeitures.  The vesting of some restricted stock units is subject to the Company’s achievement of certain performance criteria, as well as the individual remaining employed by the Company for a period of years.

The Company receives income tax deductions as a result of the exercise of stock options and the vesting of restricted stock units.  The tax benefit of share-based compensation expense in excess of the book compensation expense is reflected as a financing cash inflow and operating cash outflow included in changes in operating assets and liabilities.  The Company has elected the short-cut method in accounting for the tax benefits of share-based payment awards.

Derivatives and Hedging -
 

The Company has entered into an interest rate swap as a cash flow hedge against LIBOR interest rate movements on the term loan.  The Company assesses the effectiveness of the hedge based on the hypothetical derivative method.  Under the hypothetical derivative method, the cumulative change in fair value of the actual swap is compared to the cumulative change in fair value of the hypothetical swap, which has terms that identically match the critical terms of the hedged transaction.  Thus, the hypothetical swap is presumed to perfectly offset the hedged cash flows.  The change in the fair value of the perfect hypothetical swap will then be regarded as a proxy for the present value of the cumulative change in the expected future cash flows from the hedged transactions.  All of the fair values are derived from an interest-rate futures model.  All changes in fair value of the derivative are deferred and recorded in other comprehensive income (loss) until the related forecasted transaction is recognized in the consolidated statement of operations.  The fair value of the interest rate swap agreement recorded in accumulated other comprehensive income (loss) may be recognized in the statement of operations if certain terms of the floating-rate debt change, if the floating-rate debt is extinguished or if the interest rate swap agreement is terminated prior to maturity.

Derivatives –

Derivative financial instruments are valued in the market using regression analysis. Significant inputs to the derivative valuation for interest rate swaps are observable in active markets and are classified as Level 2 in the fair value hierarchy.


F-40

 
F-35

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010

Restructuring -
 

The Company records costs associated with employee terminations and other exit activity in accordance with applicable accounting standards, depending on whether the costs relate to exit or disposal activities under the accounting standards, or whether they are other post employment termination benefits,benefits.  Under applicable accounting standards related to exit or disposal costs, the Company records employee termination benefits as an operating expense when the benefit arrangement is communicated to the employee and no significant future services are required.  Under the accounting standards related to post employment termination benefits the Company records employee termination benefits when the termination benefits are probable and can be estimated.  The Company recognizes the present value of facility lease termination obligations, net of estimated sublease income and other exit costs, when the Company has future payments with no future economic benefit or a commitment to pay the termination costs of a prior commitment. In future periods the Company will record accretion expense to increase the liability to an amount equal to the estimated future cash payments necessary to exit the leases. This requires a significant amount of judgment and management estimation in order to determine the expected time frame it will take to secure a subtenant, the amount of sublease income to be received and the appropriate discount rate to calculate the present value of the future cash flows. Should actual lease exit costs differ from estimates, the Company may be required to adjust the restructuring charge which will impact net income in the period any adjustment is recorded.

2.           RESTRUCTURING, IMPAIRMENT AND OTHER CHARGES:

The following table summarizes the restructuring activity for the years ended March 31, 2009, 2010, 2011 and 20112012 (dollars in thousands):

 Associate-related reserves  
Ongoing
contract costs
  Other accruals  Total  Associate-related reserves  
Ongoing
contract costs
  Total 
March 31, 2008 $13,648  $26,880  $357  $40,885 
Fiscal year 2009 restructuring
plan amount
  12,434   3,210   -   15,644 
Adjustments  (1,246)  752   (39)  (533)
Payments  (16,603)  (6,910)  (318)  (23,831)
March 31, 2009 $8,233  $23,932  $-  $32,165  $8,233  $23,932  $32,165 
Adjustments  1,026   (1,336)  -   (310)  1,026   (1,336)  (310)
Payments  (6,389)  (9,692)  -   (16,081)  (6,389)  (9,692)  (16,081)
March 31, 2010 $2,870  $12,904  $-  $15,774  $2,870  $12,904  $15,774 
Fiscal year 2011 restructuring plan amount  6,064   -   -   6,064 
Fiscal year 2011 restructuring plan  6,064   -   6,064 
Adjustments  (291)  (1,338)  -   (1,629)  (291)  (1,338)  (1,629)
Payments  (3,081)  (2,024)  -   (5,105)  (3,081)  (2,024)  (5,105)
March 31, 2011 $5,562  $9,542  $-  $15,104  $5,562  $9,542  $15,104 
Fiscal year 2012 restructuring plan  9,855   2,652   12,507 
Adjustments  271   -   271 
Payments  (6,091)  (1,145)  (7,236)
March 31, 2012 $9,597  $11,049  $20,646 
                            
The above balances are included in accrued expenses on the consolidated balance sheet.

Restructuring Plans

In the current fiscal year,2012, the Company recorded $4.4a total of $12.8 million in restructuring charges and adjustments included in gains, losses and other items in the consolidated statement of operations.  The expense includes severance and other associate-related charges of $3.4 million, offset by adjustments to previous restructuring plans of $1.7 million, and executive leadership transition charges of $2.7 million.

F-36

The associate-related charges of $3.4 million result from the termination of associates in the United States, Australia, and Europe.  Of the $3.4 million accrued, $2.8 million remained accrued at March 31, 2011. These amounts are expected to be paid out during fiscal 2012.

The transition charges of $2.7 million result from the transition agreement between the Company and its Chief Executive Officer upon his resignation in March 2011.  According to the agreement, one lump sum payment equal to two times the Officer’s annual salary and bonus opportunity was to be paid by the Company.  The entire amount of $2.7 million was accrued at March 31, 2011 and was paid in full in April 2011.

In fiscal 2009, the Company recorded a total of $42.3 million in restructuring charges and adjustments included in gains, losses and other items in the consolidated statement of operations.  The expense included severance and other associate-related payments of $12.4$9.9 million, lease accruals of $3.2 million, asset disposal and write-offs of $26.5$2.6 million, and adjustments to the fiscal 20082011 restructuring plan of $0.2$0.3 million.  Included in the asset disposal was a $24.6 million loss incurred as a result of the Company terminating a software contract.

The associate-related paymentsaccruals of $12.4$9.9 million relate to the termination of associates in the United States, Australia, Europe, and Europe.  All of these costs had been paidBrazil.  Of the amount accrued, $9.5 million remained accrued as of March 31, 2011.2012.  These costs are expected to be paid out in fiscal 2013.

The lease accruals of $3.2$2.6 million were evaluated under the accounting standards which govern exit costs.  These accounting standards require the Company to make an accrual for the liability for lease costs that will continue to be incurred without economic benefit to the Company upon the date that the Company ceases using the leased property.  On or before March 31, 2009,2012, the Company ceased using certain leased office facilities.  The Company attemptsintends to attempt to sublease those facilities to the extent possible.  The Company established a liability for the fair value of the remaining lease payments, partially offset by the estimated sublease payments to be received over the course of
F-41

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
those leases.  The fair value of these liabilities is based on a net present value model using a credit-adjusted risk-free rate.  These liabilities will be paid out over the remainder of the leased properties’ terms, of which the longest continues through July 2019.  Actual sublease terms may differ from the estimates originally made by the Company.  Any future changes in the estimates or in the actual sublease income could require future adjustments to the liability for these leases, which would impact net income in the period the adjustment is recorded.  The remaining amount accrued at March 31, 2012 is $2.6 million.

In fiscal 2011, the Company recorded $4.4 million in restructuring charges and adjustments included in gains, losses and other items in the consolidated statement of operations.  The expense includes severance and other associate-related charges of $3.4 million, offset by adjustments to previous restructuring plans of $1.7 million, and executive leadership transition charges of $2.7 million.

The associate-related charges of $3.4 million result from the termination of associates in the United States, Australia, and Europe.  Of the $3.4 million accrued, $0.1 million remained accrued at March 31, 2012. These amounts are expected to be paid out during fiscal 2013.

The transition charges of $2.7 million result from the transition agreement between the Company and its Chief Executive Officer upon his resignation in March 2011.  According to the agreement, one lump sum payment equal to two times the officer’s annual salary and bonus opportunity was to be paid by the Company.  The entire amount of $2.7 million was accrued at March 31, 2011 and was paid in full in April 2011.

As part of its restructuring plans in fiscal 2008 and 2009, the Company recorded a total of $22.2 million in lease accruals included in gains, losses and other items in the consolidated statement of operations.  The Company established a liability for the fair value of the remaining lease payments, partially offset by the estimated sublease payments to be received over the course of those leases.  The fair value of these liabilities is based on a net present value model using a credit-adjusted risk-free rate.  These liabilities will be paid out over the remainder of the leased properties’properties terms, of which the longest continues through August 2015.November 2021.  Actual sublease terms may differ from the estimates originally made by the Company.  Any future changes in the estimates or in the actual sublease income could require future adjustments to the liability for these leases, which would impact net income in the period the adjustment is recorded.  The remaining amount accrued at March 31, 20112012 is $1.2$8.5 million.

In fiscal 2008, the Company recorded a total of $75.1 million in restructuring charges and adjustments included in gains, losses and other items in the consolidated statement of operations.  The expense included severance and other associate-related payments of $19.3 million, of which $0.1 million remain to be paid at March 31, 2011; lease accruals of $19.0 million, of which $8.3 million remain to be paid over the remainder of the lease terms, of which the longest continues through November 2021; contract accruals of $6.7 million, all of which had been paid by March 31, 2011;  asset disposal and write-offs of $29.6 million, and other related costs of $0.5 million.

Disposition of Operations in France

In fiscal 2008, the Company sold its GIS operations in France.  Adjustments regarding the final calculated purchase price were recorded in fiscal 2009 and 2010 resulting in gains of $2.1 million and $0.7 million, respectively.


F-37

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2011, 2010 AND 2009



Gains, Losses and Other Items

Gains, losses and other items for each of the years presented are as follows (dollars in thousands):

 2011  2010  2009  2012  2011  2010 
Gain on disposition of operations in France  -   (677)  (2,083)
Loss on disposition of operations in Portugal (see note 4)  828   -   - 
Loss (gain) on disposition of operations in Portugal (see note 4) $(7) $828  $- 
Loss on disposition of operations in Netherlands (see note 4)  2,511   -   -   30   2,511   - 
Loss on disposition of operations in MENA (see note 4)  2,505   -   - 
Legal contingency  (2,125)  -   1,000   -   (2,125)  - 
Restructuring plan charges and adjustments  4,435   (1,292)  42,340   12,778   4,435   (1,292)
Leased airplane disposals  -   -   (110)
Earnout liability adjustment (see note 3)  (1,058)  -   -   (2,598)  (1,058)  - 
Other  9   1,025   (2,581)  (70)  9   348 
 $4,600  $(944) $38,566  $12,638  $4,600  $(944)


F-42


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



3.           ACQUISITIONS:

On July 1, 2010, the Company completed the acquisition of a 70% interest in GoDigital Tecnologia E Participacoes, Ltda. (“GoDigital”), a Brazilian marketing services business.  The Company paid $10.9 million, net of cash acquired, and not including amounts, if any, to be paid under an earnout agreement in which the Company may pay up to an additional $9.3 million based on the results of the acquired business over approximately the next two years.  The acquired business hashad annual revenue of approximately $8 million.  The Company has omitted pro forma disclosures related to this acquisition as the pro forma effect of the acquisition is not material.  The results of operations for GoDigital are included in the Company’s consolidated results beginning July 1, 2010.

The value of the earnout was originally estimated at $3.6 million.  During the current fiscal period,2011, the Company has estimated the value of the earnout to have decreased by $1.1 million and has recorded the adjustment in gains, losses and other items, net on the consolidated statement of operations.  During fiscal 2012, the Company adjusted the value of the earnout to zero through gains, losses and other items, since there is no expectation of an earnout payment.  The valuefinal determination of the earnout liability will continueoccur after the quarter ended June 30, 2012.

Also during the quarter ended December 31, 2011, triggering events occurred which required the Company to be adjustedtest the goodwill and other intangible assets of GoDigital for impairment (see note 6).  A total impairment charge of $17.8 million was recorded of which $13.8 million was related to its estimated value untilgoodwill and $4.0 million was related to other intangible assets.  Approximately 30% of this charge is attributable to the completion of the earnout period.noncontrolling interest.

On April 1, 2010, the Company acquired 100% of the outstanding shares of a digital marketing business (“XYZ”) operating in Australia and New Zealand.  The acquisition givesprovided the Company additional market opportunities in this region.  The Company paid $1.8 million in cash, net of cash acquired, and not including amounts if any, to be paid under an earnout agreement in which the Company may pay up to an additional $0.6 million if the acquired business achieves a revenue target over the next two years.  The valueCompany has paid approximately $0.3 million of the earnout, is estimatedwith a remaining liability of $0.3 million at $0.5 million.March 31, 2012.  The acquired business hashad annual revenue of less than $2 million.  The Company has omitted pro forma disclosures related to this acquisition as the pro forma effect of this acquisition is not material.  The results of operation for the acquisition are included in the Company’s consolidated results beginning April 1, 2010.

In December 2009, the Company acquired a 51% interest in Direct Marketing Services (“DMS”), with operations in Saudi Arabia and the United Arab Emirates.  Subsequently, Acxiom’s ownership has increased to 57%.  Upon acquisition DMS was reorganized as a limited liability company registered under the laws and regulations of the Kingdom of Saudi Arabia and renamed Acxiom Middle East and North Africa, LTD (“MENA”).  The purchase price for DMS was $3.8 million in cash, not including the amount, if any, to be paid pursuant to an earnout agreement where additional payment iswas contingent on MENA’s financial performance for the period ending on December 31, 2012.  Financial performance under the earnout will be measured based on MENA’s calculation of earnings before interest, taxes, depreciation and amortization (“EBITDA”).  The actual EBITDA will be divided by $18.3 million and that percentage multiplied by $6.1 million to determine the earnout payment.  There will be no earnout payment if the actual EBITDA does not exceed $12.8 million.  The Company has omitted pro forma disclosures related to this acquisition as the pro forma effect of this acquisition is not material to the Company’s consolidated results for any period presented.  DMS hashad annual revenue of less than $5 million.  The results of operations for MENA are included in the Company’s consolidated results beginning December 1, 2009.

During the year ended March 31, 2011, triggering events occurred which required the Company to test the goodwill and other intangible assets of MENA for impairment (see note 6).  Management concluded that all of the goodwill and other intangibles were impaired.  A total impairment charge of $7.2 million was recorded in impairment of goodwill and other intangibles on the consolidated statement of operations, of which $4.8 million was related to goodwill and $2.4 million related to other intangible assets.  Approximately 43% of this charge is attributable to the noncontrolling interest.

F-38

On November 7, 2008,July 12, 2011, the Company acquiredentered into a transaction with MENA’s minority partners to fully dispose of its interest in its MENA subsidiary.  The terms of the assetsdisposal included a $1.0 million cash payment to MENA and the release of Quinetia, LLC, a Rochester, New York-based provider of analytics and predictive modeling for large and medium size businesses.  The acquisition providesany claims that the acquirer may have against the Company additional consumer insight capabilities that enable clientsand an agreement to more effectively retain and grow their customer base and optimize pricing.  The Company paid $2.7 million, net of cash acquired, for the acquisition not including amounts paid pursuant to an earnout agreement.  The earnout agreement allows for payment of up to $1.2 million if the acquired business achieves certain earnings before interest, tax, depreciation and amortization goals.  Payments under the earnout agreement are determined based on results in the target measurement periods ending March 31, 2009, 2010 and 2011.  The first earnout payment of $0.2 million in fiscal 2009 and the second earnout payment of $0.2 million in fiscal 2010 have been added to the purchase price.  The final earnout payment of $0.3 million was added to the purchase price in fiscal 2011.  The acquired business has annual revenues of less than $5.0 million.  The Company has omitted pro forma disclosures related to this acquisition as the pro forma effect of this acquisition is not material to the Company’s consolidated results for any period presented. Quinetia’s results of operations are included in the Company’s consolidated results beginning November 7, 2008.

On September 15, 2008,hold the Company acquired the direct marketing technology unit of Alvion, LLC.  The acquisition allowed the Company to obtain a proven online marketing list fulfillment platform that can be used by small and medium-size businesses that need immediate access to marketing information through a software-as-service environment.  The Company paid $3.6 million in cash, net of cash acquired,harmless from any future liabilities.  See note 4 for the acquisition.  The acquired business has annual revenues of less than $5.0 million.  The Company has omitted pro forma disclosures related to this acquisition as the pro forma effect of this acquisition is not material to the Company’s consolidated results for any period presented. Alvion’s results of operations are included in the Company’s consolidated results beginning September 15, 2008.

In July 2008, the Company acquired the database marketing unit of ChoicePoint Precision Marketing, LLC (“Precision Marketing”).  The Company paid $9.0 million, of which $4.5 million was paid into two escrow accounts which were subject to escrow arrangements which were finally resolved during fiscal 2010.  A total of $0.5 million of one of the escrow funds was released to reimburse the Company for costs incurred.  Of the remaining $4.0 million escrow fund, $3.6 million was paid to the sellers and approximately $0.4 million was returned to the Company.  The $4.0 million placed into escrow was originally treated as purchase price, therefore the $0.4 million returned to the Company was recorded as a reduction of purchase price and the $3.6 million was charged to goodwill.  The acquired business had annual revenue of approximately $16.0 million.  The Company has omitted pro forma disclosures related to this acquisition as the pro forma effect of this acquisition is not material to the Company’s consolidated results for any period presented.  Precision Marketing’s results of operations are included in the Company’s consolidated results beginning July 1, 2008.further discussion.


F-39F-43

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



The following table shows the allocation of GoDigital, XYZ, MENA, Quinetia, Alvion, and Precision MarketingMENA purchase prices to assets acquired and liabilities assumed (dollars in thousands):

 GoDigital  XYZ  MENA  Quinetia  Alvion  Precision Marketing  GoDigital  XYZ  MENA 
Assets acquired:                           
Cash $776  $547  $40  $138  $368  $-  $776  $547  $40 
Goodwill  15,546   1,446   4,824   2,024   873   5,715   15,546   1,446   4,824 
Other intangible assets  6,500   779   3,250   900   1,860   2,300   6,500   779   3,250 
Other current and noncurrent assets  1,178   184   2,139   606   1,049   2,806   1,178   184   2,139 
  24,000   2,956   10,253   3,668   4,150   10,821   24,000   2,956   10,253 
Accounts payable, accrued expenses and capital leases assumed  2,091   120   2,027   191   150   2,178   2,091   120   2,027 
Net assets acquired  21,909   2,836   8,226   3,477   4,000   8,643   21,909   2,836   8,226 
Less:                                    
Cash acquired  776   547   40   138   368   -   776   547   40 
Earnout liability  3,611   532   371   -   -   -   3,611   532   371 
Noncontrolling interest  6,573   -   4,030   -   -   -   6,573   -   4,030 
Net cash paid $10,949  $1,757  $3,785  $3,339  $3,632  $8,643  $10,949  $1,757  $3,785 

The fair values of the noncontrolling interests in GoDigital and MENA in the table above were derived based on the purchase price paid by Acxiom for its interest.  The amount allocated to goodwill is due primarily to assembled work force.  The amounts allocated to other intangible assets in the table above include software, customer relationship intangibles and trademarks.  Amortization lives for those intangibles range from two years to seven years.  The following table shows the amortization activity of thesepurchased intangible assets (dollars in thousands):

 2011  2010  2009 
Database assets, gross $-  $10,040  $10,040 
Accumulated amortization  -   (10,040)  (10,040)
Net database assets $-  $-  $- 
             2012  2011  2010 
Developed technology assets, gross $21,165  $20,990  $19,590  $18,417  $21,165  $20,990 
Accumulated amortization  (15,679)  (16,615)  (12,650)  (17,557)  (15,679)  (16,615)
Net developed technology assets $5,486  $4,375  $6,940  $860  $5,486  $4,375 
                        
Customer/trademark assets, gross $25,042  $30,015  $28,165  $24,946  $25,042  $30,015 
Accumulated amortization
  (18,146)  (20,294)  (16,586)  (23,421)  (18,146)  (20,294)
Net customer/trademark assets $6,896  $9,721  $11,579  $1,525  $6,896  $9,721 
                        
Total intangible assets, gross $46,207  $61,045  $57,795  $43,363  $46,207  $51,005 
Total accumulated amortization  (33,825)  (46,949)  (39,276)  (40,978)  (33,825)  (36,909)
Net intangible assets $12,382  $14,096  $18,519  $2,385  $12,382  $14,096 
                        
Amortization expense $6,950  $7,673  $7,929  $5,512  $6,950  $7,673 

In addition to the amortization expense noted above, the Company recorded impairment of intangible assets of $4.0 million in 2012 for intangible assets of GoDigital and $2.4 million in 2011 for intangible assets of MENA.

F-40F-44

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



The following table shows a projection of amortization expense associated with the above assets for the next five years (dollars in thousands):

Year ending March 31, Projected amortization expense  Projected amortization expense 
2012  5,880 
2013  2,972  
$
 
1,636
 
 
2014  1,803   
415
 
 
2015  1,202   
183
 
 
2016  463   
88
 
 
2017
  
26
 
 
Thereafter  62   37 

The amounts allocated to intangible assets for GoDigital and goodwill for the Quinetia, Alvion, and Precision Marketing acquisitionsXYZ are not expected to be deductible for income tax purposes.  The amounts allocated to intangible assets for GoDigital, XYZ and MENA are not expected to be deductible.

4.           DIVESTITURES:

Prior to July 12, 2011, the Company owned a controlling interest in Acxiom MENA (“MENA”), a limited liability company registered under the laws and regulations of the Kingdom of Saudi Arabia.  MENA comprised the Company’s Middle East and North Africa operations.  The consolidated net earnings of the Company in the statement of operations included the noncontrolling interests of MENA.  On July 12, 2011, the Company entered into a transaction with MENA’s minority partners to fully dispose of its interest in its MENA subsidiary.  The terms of the disposal included a $1.0 million cash payment to MENA and the release of any claims that the acquirer may have against the Company and an agreement to hold the Company harmless from any future liabilities.  Following the transaction, the Company will have continued involvement primarily related to providing transaction support for a period not longer than two years.  The entity will no longer be a related party of the Company.

The Company recorded a loss on the MENA disposal of $3.4 million in the statement of operations.  Of the $3.4 million loss, $2.5 million is recorded in gains, losses and other items, net and $0.9 million is recorded in net loss attributable to noncontrolling interest.  The deconsolidation of MENA in July 2011 resulted in the elimination of the accumulated deficit attributed to MENA from the Company’s consolidated statement of equity and comprehensive income of $0.9 million.  All goodwill associated with the MENA operations was impaired in the fourth quarter of fiscal 2011, therefore there was no goodwill allocated to the disposed operations.  The revenue associated with the MENA operations for fiscal 2011 was approximately $5.7 million.

On February 1, 2011, the Company entered into an agreement to dispose of the Company’s operations in Portugal.  The Company made a cash payment of $0.9 million to the acquirer as part of the disposal and recorded a loss in the statement of operations of $0.8 million.  There was no goodwill allocated to the disposed operations. The revenue associated with the Portugal operations was approximately $0.7 million in fiscal 2011.

On March 31, 2011 the Company entered into an agreement to dispose of the Company’s operations in The Netherlands.  The Company transferred $0.2 million in cash as part of the sale and recorded a loss in the statement of operations of $2.5 million.  There was no goodwill allocated to the disposed operations.  Included in the loss calculation was a $1.1 million accrual for exit activities.  The revenue associated with The Netherlands operations was approximately $3.5 million in fiscal 2011.

5.           OTHER CURRENT AND NONCURRENT ASSETS:Discontinued Operation
On February 1, 2012 the Company completed the sale of its background screening unit, Acxiom Information Security Services (AISS), to Sterling Infosystems, a New York-based technology firm for $74 million.  The results of operations, gain on disposal, and the balance sheet amounts pertaining to the AISS business have been classified as discontinued operations in the consolidated financial statements.

F-45

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
The AISS business unit was included in the Information Products segment in the Company’s segment results presented in prior periods.  During the quarter ended December 31, 2011, the Company realigned its segments and the AISS business unit was included in the Other current assets consistServices segment.  However, the AISS business unit is excluded from segment results and segregated as discontinued operations.

Summary results of operations of the followingAISS business unit for all periods presented are segregated and included in income from discontinued operations, net of tax in the consolidated statements of operations and are as follows (dollars in thousands):

  
March 31,
2011
  
March 31,
2010
 
Current portion of unbilled and notes receivable $738  $907 
Prepaid expenses  40,501   40,420 
Non-trade receivables  1,409   1,188 
Assets of non-qualified retirement plan (note 15)  12,840   11,564 
Other miscellaneous assets  203   126 
Other current assets $55,691  $54,205 
  2012  2011  2010 
Revenues $42,819  $46,215  $35,637 
             
Earnings from discontinued operations before income taxes $4,907  $5,747  $1,271 
Gain on sale of discontinued operations before income taxes  48,380   -   - 
Income taxes  (19,388)  (2,351)  (539)
Income from discontinued operations, net of tax $33,899  $3,396  $732 
             


Other noncurrent assets consistPrior to February 1, 2012, the carrying amounts of the followingmajor classes of assets and liabilities of the AISS business unit were segregated and included in assets from discontinued operations and liabilities from discontinued operations in the consolidated balance sheets and are as follows (dollars in thousands):

  
March 31,
2011
  
March 31,
2010
 
Acquired intangible assets, net $6,896  $9,721 
Other miscellaneous noncurrent assets  2,748   4,975 
Noncurrent portion of unbilled and notes receivable  311   1,873 
Noncurrent assets $9,955  $16,569 
  
March 31,  2012
  
March 31,  2011
 
Cash and cash equivalents $-  $50 
Trade accounts receivable, net  -   5,402 
Other current assets  -   23 
Property and equipment, net  -   637 
Software, net of accumulated amortization  -   382 
Goodwill  -   19,665 
Purchased software licenses, net of accumulated amortization  -   111 
Other assets, net  -   231 
Assets from discontinued operations $-  $26,501 
         
Trade accounts payable and accrued expenses $-  $2,441 
Liabilities from discontinued operations $-  $2,441 
         

The net cash flows related to the AISS discontinued operation for each of the categories of operating, investing, and financing activities were not significant for the periods presented.

F-41F-46

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



5.           OTHER CURRENT AND NONCURRENT ASSETS:

Other current assets consist of the following (dollars in thousands):

  March 31, 2012  March 31, 2011 
Prepaid expenses $43,768  $40,478 
Assets of non-qualified retirement plan  13,344   12,840 
Other miscellaneous assets  692   2,350 
Other current assets $57,804  $55,668 


Other noncurrent assets consist of the following (dollars in thousands):

  March 31, 2012  March 31, 2011 
Acquired intangible assets, net $1,525  $6,896 
Other miscellaneous noncurrent assets  2,172   2,828 
Noncurrent assets $3,697  $9,724 

6.           GOODWILL:

Goodwill represents the excess of acquisition costs over the fair values of net assets acquired in business combinations.  Goodwill is measured and tested for impairment on an annual basis in the first quarter of the Company’s fiscal year in accordance with applicable accounting standards, or more frequently if indicators of impairment exist.  Triggering events for interim impairment testing include indicators such as adverse industry or economic trends, restructuring actions, downward revisions to projections of financial performance, or a sustained decline in market capitalization.  The performance of the impairment test involves a two-step process.  The first step requires comparing the estimated fair value of a reporting unit to its net book value, including goodwill.  A potential impairment exists if the estimated fair value of the reporting unit is lower than its net book value.  The second step of the impairment test involves assigning the estimated fair value of the reporting unit to its identifiable assets, with any residual fair value being assigned to goodwill.  If the carrying value of an individual indefinite-lived intangible asset (including goodwill) exceeds its estimated fair value, such asset is written down by an amount equal to such excess, and a corresponding amount is recorded as a charge to operations for the period in which the impairment test is completed.  Completion

The carrying amount of goodwill, by operating segment, at March 31, 2012, 2011 and 2010, and the changes in those balances are presented in the following table.

(dollars in thousands)
 
 Marketing and Data Services  IT Infrastructure Management  Other Services  Total 
Balance at March 31, 2010 $370,104  $71,508  $8,984  $450,596 
Acquisition of XYZ  1,446   -   -   1,446 
Acquisition of GoDigital  15,546   -   -   15,546 
Purchase adjustments  244   -   -   244 
Goodwill impairment  (72,500)  -   (4,824)  (77,324)
Change in foreign currency translation adjustment  6,932   -   549   7,481 
Balance at March 31, 2011 $321,772  $71,508  $4,709  $397,989 
Goodwill impairment  (13,599)  -   -   (13,599)
Change in foreign currency translation adjustment  (2,096)  -   (9)  (2,105)
Balance at March 31, 2012 $306,077  $71,508  $4,700  $382,285 

F-47

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
Goodwill by component included in Marketing and Data Services as of March 31, 2012 is US, $264.6 million; Europe, $19.5 million; Australia, $14.9 million; China, $6.0 million; and Brazil, $1.1 million.

In order to estimate a valuation for each of the Company’s annualcomponents, management used an income approach based on a discounted cash flow model (income approach) together with valuations based on an analysis of public company market multiples and a similar transactions analysis.

The key assumptions used in the discounted cash flow valuation model include discount rates, growth rates, cash flow projections and terminal value rates. Discount rates, growth rates and cash flow projections are the most sensitive and susceptible to change as they require significant management judgment. Discount rates are determined by using a weighted average cost of capital (“WACC”). The WACC considers market and industry data as well as company-specific risk factors for each reporting unit in determining the appropriate discount rate to be used. The discount rate utilized for each reporting unit is indicative of the return an investor would expect to receive for investing in such a business. Management, considering industry and company-specific historical and projected data, develops growth rates and cash flow projections for each reporting unit. Terminal value rate determination follows common methodology of capturing the present value of perpetual cash flow estimates beyond the last projected period assuming a constant WACC and low long-term growth rates.

The public company market multiple method was used to estimate values for each of the components by looking at market value multiples to revenue and EBITDA (earnings before interest, taxes, depreciation and amortization) for selected public companies that were believed to be representative of companies that marketplace participants would use to arrive at comparable multiples for the individual component being tested.  These multiples were then used to develop an estimated value for each respective component.

The similar transactions method compared multiples based on acquisition prices of other companies believed to be those that marketplace participants would use to compare to the individual component being tested.  Those multiples were then used to develop an estimated value for that component.

In order to arrive at an estimated value for each component, management used a weighted-average approach to combine the results of each analysis.  Management believes that using multiple valuation approaches and then weighting them appropriately is a technique that a marketplace participant would use.

As a final test of the valuation results, the total of the values of the components was reconciled to the actual market value of Acxiom Corporation stock as of the valuation date.  This reconciliation indicated an implied control premium.  Management believes this control premium is reasonable compared to historical control premiums observed in actual transactions.

Goodwill is tested for impairment at the reporting unit level, which is defined as either an operating segment or one step below operating segment, known as a component.  Acxiom’s segments are the Marketing and Data Services segment, the IT Infrastructure Management segment, and the Other Services segment.  Because of the change in the segments as noted in Note 17, Segment Information, these segments have been revised since the goodwill test duringwas performed at the quarter ended June 30,beginning of the year.  Previously, the Company reported results in two segments, the Information Services segment and the Information Products segment.  Because each of these segments contained both U.S. and International components, and there were differences in economic characteristics between the components in the different geographic regions, management tested a total of seven components at the beginning of the year.  The goodwill amounts as of April 1, 2011 included in each component tested were:  U.S. Information Services, $306.3 million; Europe Information Services, $13.4 million; APAC Information Services, $10.8 million; Brazil Information Services, $16.9 million; U.S. Information Products, $51.2 million; Europe Information Products, $9.1 million; and APAC Information Products, $10.0 million.

The goodwill previously associated with the Information Products segment is re-allocated among the Marketing and Data Services segment and the Other Services segment.  The goodwill previously associated with the Information Services segment is re-allocated among the Marketing and Data Services segment, the IT Information Management segment and the Other Services segment.  The allocation of goodwill is a complex process that requires, among other things, that management determine the fair value of each reporting unit.  Management has allocated goodwill among the new segments based on their relative fair values as of December 31, 2011.  In addition to the goodwill allocated to the segments above, management has allocated $19.7 million to the discontinued operations of AISS, which were a part of the Other Services segment prior to being segregated in the discontinued operations.
F-48

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010 indicated no potential impairment

As of April 1, 2011, each of the components had an estimated fair value in excess of its goodwill balances.carrying value, indicating no impairment.

Each quarter the Company considers whether indicators of impairment exist such that additional impairment testing may be necessary.  During the quarter ended December 31, 2011, management determined that results for the Brazil operation were likely to be significantly lower than had been projected in the previous goodwill test.  Management further determined that the failure of the Brazil operation to meet expectations, combined with the expectation that future budget projections would also be lowered, constituted a triggering event, requiring an interim goodwill impairment test.  In conjunction with the interim goodwill impairment test, management also tested for impairment all other intangible assets other than goodwill associated with the Brazil operation.  This test was performed during the quarter ended December 31, 2011, resulting in a total impairment charge of $17.8 million, of which $13.8 million was recorded as impairment of goodwill and $4.0 million was recorded as impairment of other intangible assets.  In addition, the $2.6 million earn-out liability relating to the Brazil acquisition was reduced to zero as there is no future expectation of an earn-out payment.  The reduction of the earn-out liability is reflected as a credit to gains, losses and other items, net.

The carrying value of the goodwill and other intangible assets associated with the Brazil operation prior to completion of the impairment test was $14.7 million for goodwill and $4.1 million for other intangible assets.  The Brazil component was previously part of the Information Services segment and is now part of the Marketing and Data Services segment.  The re-allocation of goodwill among segments referred to above did not impact the remaining goodwill assigned to the Brazil component.

During the quarter ended March 31, 2011, triggering events occurred which required the Company to test the goodwill associated with its International operations for impairment.  The triggering events were changes to the Company’s projected long-term revenue growth and margins in both Europe and the Middle East and North Africa (MENA) as well as the disposal of the Company’s Portugal and Netherlands operations.  Results of the two-step test indicated impairment associated with these operations, and the Company recorded an impairment charge of $79.7 million, of which $77.3 million was related to goodwill and $2.4 million was related to other intangible assets.  The Company had not previously recorded any goodwill impairment, so the amount of goodwill impairment recorded in fiscal 2011 is also the cumulative amount of goodwill impairment as of March 31, 2011.

The carrying amount of goodwill, by operating segment, at March 31, 2011, 2010 and 2009, andPrior to the changes in those balances are presented in the following table.

(dollars in thousands)
 
 Information Services  Information Products  Total 
Balance at March 31, 2009 $336,406  $118,538  $454,944 
Acquisition of MENA  4,824   -   4,824 
Purchase adjustments  5,295   -   5,295 
Change in foreign currency translation adjustment  1,559   3,639   5,198 
Balance at March 31, 2010 $348,084  $122,177  $470,261 
Acquisition of XYZ  1,446   -   1,446 
Acquisition of GoDigital  15,546   -   15,546 
Purchase adjustments  244   -   244 
Goodwill impairment  (20,224)  (57,100)  (77,324)
Change in foreign currency translation adjustment  2,315   5,166   7,481 
Balance at March 31, 2011 $347,411  $70,243  $417,654 

Goodwill is tested for impairment at the reporting unit level, which is defined as either an operating segment or one step below operating segment, known as a component.  Acxiom’s two operating segments as presented above are the Information Services segment and the Information Products segment.  Because each of these segments contains both a US component and an International component, and there are some differences in economic characteristics between the US and International components, management tested a total of four components in its annual impairment test performed during the firstfourth quarter of fiscal 2011.  The goodwill amounts as of April 1, 2010 included in each component tested were US Information Services, $306.1 million; US Information Products, $51.2 million; International Information Services, $42.0 million; and International Information Products $71.0 million.
In order to estimate a valuation for each of the four components tested, management used an income approach based on a discounted cash flow model together with valuations based on an analysis of public company market multiples and a similar transactions analysis.
F-42

The income approach involved projecting cash flows for each component into the future and discounting these cash flows at an appropriate discount rate.  Management used budget figures for the first year of the projection model, and then projected those figures out into the future years using management’s best estimates of future revenue growth, operating margins, and other cash flow assumptions.  The discount rates used for each component in order to arrive at an estimated fair value were estimated as the weighted-average cost of capital which a marketplace participant would use to value each component.  These weighted-average costs of capital rates included a market risk factor, added to a risk-free rate of return, and a size premium that was specific to the component being tested.  The resulting cost of equity was then weighted-averaged with the after-tax cost of debt.
The public company market multiple method was used to estimate values for each of the components by looking at market value multiples to revenue and EBITDA (earnings before interest, taxes, depreciation and amortization) for selected public companies that were believed to be representative of companies that marketplace participants would use to arrive at comparable multiples for the individual component being tested.  These multiples were then used to develop an estimated value for that component.
The similar transactions method compared multiples based on acquisition prices of other companies believed to be those that marketplace participants would use to compare to the individual component being tested.  Those multiples were then used to develop an estimated value for that component.
In order to arrive at an estimated value for each component, management used a weighted-average approach to combine the results of each analysis.  Management believes that using multiple valuation approaches and then weighting them appropriately is a technique that a marketplace participant would use.
As a final test of the valuation results, the total of the values of the components was reconciled to the actual market value of Acxiom Corporation stock as of the April 1, 2010 valuation date.  This reconciliation indicated an implied control premium.  Management believes this control premium was reasonable compared to historical control premiums observed in actual transactions.
As of April 1, 2010, each of the components had an estimated fair value in excess of its carrying value, indicating no impairment.  All of the components had a significant excess fair value, except for the International Information Products component, for which the excess fair value was 12%.

As described above,2011, the Company historically had concluded that its International Information Products operations, which includes operations in Europe and Asia/Pacific (APAC), were properly aggregated into a single International Information Products component for purposes of impairment testing and its International Information Services operations, which includes operations in Europe, APAC, MENA and Brazil, were properly aggregated into a single International Information Services component for purposes of impairment testing.  These conclusions were based on management’s determinations that the operations included in each of these non-USnon-U.S. components shared economic characteristics, as well as similar products and services, types of customers, and services distribution methods.  The primary economic characteristic that management concluded was similar for each of these units was expected long-term gross margins.

During the fourth quarter of fiscal 2011, as a result of the triggering events described above, and as management was developing revised projections for the Company’s International operations, management concluded that it was no longer appropriate to conclude that the respective operations previously included in the International Information Products component and the International Information Services component, respectively,  all shared similar economic characteristics, due to management’s differing expectations for these operations over the long term.  Therefore management did not aggregate these operations for testing as it had in the past, but instead performed step-one testing on the operations in the geographic regions described above individually (except for the Brazil operation, which was recently acquired in the current fiscal year and as to which management concluded the long-term expectations had not changed since the acquisition).  The carrying value of the goodwill associated with these operations prior to performing the impairment tests performed in the fourth quarter of fiscal 2011 were:  Europe Information Services, $28.8 million; APAC Information Services, $10.8 million; MENA Information Services, $4.8 million; Brazil Information Services, $16.9 million; Europe Information Products, $66.2 million; and APAC Information Products, $10.0 million.  Based on the step-one testing, which utilized a weighted average of estimated values derived from a discounted cash flow model, similar transactions analysis, and public company market multiples analysis, the Company determined that there was indicated impairment for Europe Information Services, Europe Information Products, and MENA Information Services units.  The estimated fair value for each of APAC Information Services and APAC Information Products exceeded its carrying value by a significant margin.


F-49

 
F-43

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



Step two of the goodwill test, which was required only for Europe Information Services, Europe Information Products, and MENA Information Services consisted of performing a hypothetical purchase price allocation, under which the estimated fair value was allocated to its tangible and intangible assets based on their estimated fair values.  In the case of MENA Information Services, this process indicated that all of its existing goodwill and other intangibles were impaired, and management determined that it was not necessary to perform detailed step two calculations in order to conclude that all of the goodwill and other intangibles related to MENA Information Services should be written off.  The total impairment charge for MENA Information Services was therefore $7.2 million, of which $4.8 million related to goodwill and $2.4 million related to other intangible assets.

For the European operations, there was no impairment for other intangible assets, but the hypothetical purchase price allocation indicated goodwill impairment of $72.5 million, of which $15.4 million was for European Information Services and $57.1 million was for European Information Products.  The remaining goodwill for all current components, as of March 31, 2011, is USwas U.S. Information Services, $306.3 million; Europe Information Services, $13.4 million; APAC Information Services, $10.8 million; Brazil Information Services, $16.9 million; USU.S. Information Products, $51.2 million; Europe Information Products, $9.1 million; and APAC Information Products, $10.0 million.

Management believes that the estimated valuations it arrived at are reasonable and consistent with what other marketplace participants would use in valuing the Company’s components.  However, management cannot give any assurance that these market values will not change in the future.  For example, if discount rates demanded by the market increase, this could lead to reduced valuations under the income approach.  If the Company’s projections are not achieved in the future, this could lead management to reassess their assumptions and lead to reduced valuations under the income approach.  If the market price of the Company’s stock decreases, this could cause the Company to reassess the reasonableness of the implied control premium, which might cause management to assume a higher discount rate under the income approach which could lead to reduced valuations.  If future similar transactions exhibit lower multiples than those observed in the past, this could lead to reduced valuations under the similar transactions approach.  And finally, if there is a general decline in the stock market and particularly in those companies selected as comparable to the Company’s components, this could lead to reduced valuations under the public company market multiple approach.  The Company’s next annual impairment test will be performed during the first quarter of fiscal 20122013 at which time the Company will perform step-one testing on all of its components (including the US and Brazil components which were not tested in the fourth quarter of fiscal 2011).  Given the current market conditions and continued economic uncertainty, the fair value of the Company’s components could deteriorate which could result in the need to record impairment charges in future periods.  The Company continues to monitor potential triggering events including changes in the business climate in which it operates, attrition of key personnel, the current volatility in the capital markets, the Company’s market capitalization compared to its book value, the Company’s recent operating performance, and the Company’s financial projections.  The occurrence of one or more triggering events could require additional impairment testing, which could result in additional impairment charges.

7.           SOFTWARE AND RESEARCH AND DEVELOPMENT COSTS:

The Company recorded amortization expense related to internally developed computer software of $15.2 million, $20.5 million, $23.6 million, and $21.1$23.6 million for fiscal 2012, 2011, 2010, and 2009,2010, respectively, and amortization of purchased software licenses of $13.5 million, $15.6 million and $14.5 million in 2012, 2011 and $27.2 million in 2011, 2010, and 2009, respectively.  Additionally, research and development costs of $5.5 million, $11.6 million $6.8 million and $19.4$6.8 million were charged to cost of revenue during 2012, 2011 2010 and 2009,2010, respectively.  Amortization expense related to both internally developed and purchased software is included in cost of revenue in the accompanying consolidated statements of operations.


F-44F-50

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



8.           PROPERTY AND EQUIPMENT:

Property and equipment, some of which has been pledged as collateral for long-term debt, is summarized as follows (dollars in thousands):

 
March 31,
2011
  
March 31,
2010
  March 31, 2012  March 31, 2011 
Land $6,737  $6,737  $6,737  $6,737 
Buildings and improvements  250,193   223,861   263,115   250,065 
Data processing equipment  566,948   528,737   583,696   566,197 
Office furniture and other equipment  64,839   64,749   59,525   63,968 
  888,717   824,084   913,073   886,967 
Less accumulated depreciation and amortization  633,410   587,245   659,700   632,297 
 $255,307  $236,839  $253,373  $254,670 

Depreciation expense on property and equipment (including amortization of property and equipment under capitalized leases) was $62.4 million, $64.1 million $60.7 million and $69.4$60.7 million for the years ended March 31, 2012, 2011 2010 and 2009,2010, respectively.

9.           LONG-TERM DEBT:

Long-term debt consists of the following (dollars in thousands):


 
March 31,
2011
  
March 31,
2010
  March 31, 2012  March 31, 2011 
Term loan credit agreement $355,000  $427,000  $224,000  $355,000 
Capital leases and installment payment obligations on land, buildings and equipment payable in monthly payments of principal plus interest at rates ranging from approximately 3% to 8%; remaining terms up to twelve years  43,195   41,788 
Software license liabilities payable over terms up to three years; effective interest rates ranging from approximately 4% to 7%  4,686   10,001 
Capital leases and installment payment obligations on land, buildings and equipment payable in monthly payments of principal plus interest at rates ranging from approximately 3% to 8%; remaining terms up to ten years  35,726   43,195 
Software license liabilities  1,768   4,686 
Other debt and long-term liabilities  19,357   21,946   16,728   19,357 
Total long-term debt and capital leases  422,238   500,735   278,222   422,238 
Less current installments  27,978   42,106   26,336   27,978 
Long-term debt, excluding current installments $394,260  $458,629  $251,886  $394,260 
                

The Company’s amended and restated credit agreement provides for (1) term loans up to an aggregate principal amount of $600 million and (2) revolving credit facility borrowings consisting of revolving loans, letter of credit participations and swing-line loans up to an aggregate amount of $200$120 million.

In November 2009, the Company entered into an amendment to its term loan credit facility (the “Amendment”).  Under the terms of the Amendment, certain of the lenders agreed to extend the maturity date of the existing term loan, becoming Tranche 2 Term Lenders.  Lenders who did not agree to extend the maturity date became Tranche 1 Term Lenders.  Certain lenders also agreed to extend the maturity date of the existing revolving loan commitment, becoming Tranche 2 Revolving Lenders.  Lenders who did not agree to extend the maturity date of the revolving loan commitment became Tranche 1 Revolving Lenders.  Of the $355.0 million balance of the term loan as of March 31, 2011, all of the balance is held by Tranche 2 Term Lenders.  The remaining Tranche 1 term loan balance was prepaid in full during fiscal 2011.  Of the $200 million revolving loan commitment, $80 million is held by Tranche 1 Revolving Lenders and $120 million is held by Tranche 2 Revolving Lenders.

F-45

The term loan is payable in quarterly installments of approximately $1.5 million each, through December 31, 2014, with a final payment of approximately $332.5$207.5 million due March 15, 2015.  The Tranche 1 revolving loan commitment expires September 15, 2011 and the Tranche 2 revolving loan commitment expires March 15, 2014.


F-51


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



Revolving credit facility borrowings currently bear interest at LIBOR plus a credit spread, or at an alternative base rate or at the Federal Funds rate plus a credit spread, depending on the type of borrowing.  The LIBOR credit spread is 1.5% for Tranche 1 and 2.75% for Tranche 2..  There were no revolving credit borrowings outstanding at March 31, 20112012 or March 31, 2010.2011.  Term loan borrowings bear interest at LIBOR plus a credit spread which is 1.75% for Tranche 1, andof 3.00% for Tranche 2..  The weighted-average interest rate on term loan borrowings at March 31, 20112012 was 4.1%3.8%.  Outstanding letters of credit at March 31, 20112012 were $0.5$2.5 million.

The term loan allows prepayments before maturity.  The credit agreement is secured by the accounts receivable of Acxiom and its domestic subsidiaries, as well as by the outstanding stock of certain Acxiom subsidiaries.

Under the terms of the term loan, the Company is required to maintain certain debt-to-cash flow and debt service coverage ratios, among other restrictions.  At March 31, 2011,2012, the Company was in compliance with these covenants and restrictions.  In addition, if certain financial ratios and other conditions are not satisfied, the revolving credit facility limits the Company’s ability to pay dividends in excess of $30 million in any fiscal year (plus additional amounts in certain circumstances).

In fiscal 2009, the Company entered into an interest rate swap agreement.  The agreement providesprovided for the Company to pay interest through July 25, 2011 at a fixed rate of 3.25% plus the applicable credit spread on $95.0 million notional amount while receiving interest for the same period at the LIBOR rate on the same notional amount.  The fair market value of the derivative was zero at inception and at maturity.  The Company recognized no gains or losses associated with this derivative.

On July 25, 2011, the Company entered into a new interest rate swap agreement.  The agreement provides for the Company to pay interest through January 27, 2014 at a fixed rate of 0.94% plus the applicable credit spread on $150.0 million notional amount, while receiving interest for the same period at the LIBOR rate on the same notional amount.  The LIBOR rate as of March 31, 20112012 was 0.30%0.56%.  The swap was entered into as a cash flow hedge against LIBOR interest rate movements on the term loan.  The Company assesses the effectiveness of the hedge based on the hypothetical derivative method.  There was no ineffectiveness for the period ended March 31, 2011.  Under the hypothetical derivative method, the cumulative change in fair value of the actual swap is compared to the cumulative change in fair value of the hypothetical swap, which has terms that identically match the critical terms of the hedged transaction.  Thus, the hypothetical swap is presumed to perfectly offset the hedged cash flows.  The change in the fair value of the hypothetical swap will then be regarded as a proxy for the present value of the cumulative change in the expected future cash flows from the hedged transactions.  All of the fair values are derived from an interest-rate futures model.  As of March 31, 2011,2012, the hedge relationship qualified as an effective hedge under applicable accounting standards.  Consequently, all changes in fair value of the derivative arewill be deferred and recorded in other comprehensive income (loss) until the related forecasted transaction is recognized in the consolidated statement of operations.  The fair market value of the derivative was zero at inception and an unrealized loss of $0.9$1.1 million since inception is recorded in other comprehensive income (loss) with the offset recorded to other noncurrent liabilities.  The fair value of the interest rate swap agreement recorded in accumulated other comprehensive income (loss) may be recognized in the statement of operations if certain terms of the floating-rate debt change, if the floating-rate debt is extinguished or if the interest rate swap agreement is terminated prior to maturity.  The Company has assessed the creditworthiness of the counterparty of the swap and concludes that no substantial risk of default exists as of March 31, 2011.2012.

The Company’s future obligations, excluding interest, under its long-term debt at March 31, 20112012 are as follows (dollars in thousands):

Year ending March 31,      
2012  27,978 
2013  23,597  $26,336 
2014  11,532   15,298 
2015  339,414   216,862 
2016  8,171   8,181 
2017  1,583 
Thereafter  11,546   9,962 
 $422,238  $278,222 


F-46F-52

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010


10.           ALLOWANCE FOR DOUBTFUL ACCOUNTS:

A summary of the activity of the allowance for doubtful accounts, returns and credits is as follows (dollars in thousands):

 Balance at beginning of period  Additions charged to costs and expenses  Other changes  Bad debts written off, net of amounts recovered  Balance at end of period  Balance at beginning of period  Additions charged to costs and expenses  Other changes  Bad debts written off, net of amounts recovered  Balance at end of period 
2009:               
Allowance for doubtful accounts, returns and credits $10,011  $4,068  $(1,253) $(2,788) $10,038 
2010:                                   
Allowance for doubtful accounts, returns and credits $10,038  $3,820  $(872) $(6,645) $6,341  $10,038  $3,820  $(872) $(6,645) $6,341 
2011:                                        
Allowance for doubtful accounts, returns and credits $6,341  $940  $198  $(1,857) $5,622  $6,341  $940  $198  $(1,857) $5,622 
2012:                    
Allowance for doubtful accounts, returns and credits $5,622  $1,731  $(164) $(2,313) $4,876 

Included in other changes are allowance accounts acquired in connection with business combinations, disposals, and the effects of exchange rates.

11.           COMMITMENTS AND CONTINGENCIES:

Legal Matters

The Company is involved in various claims and legal proceedings. Management routinely assesses the likelihood of adverse judgments or outcomes to thosethese matters, as well as ranges of probable losses, to the extent losses are reasonably estimable. The Company records accruals for these matters to the extent that management concludes a loss is probable and the financial impact, should an adverse outcome occur, is reasonably estimable. These accruals are reflected in the Company’s consolidated financial statements. In management’s opinion, the Company has made appropriate and adequate accruals for these matters and management believes the probability of a material loss beyond the amounts accrued to be remote; however, the ultimate liability for these matters is uncertain, and if accruals are not adequate, an adverse outcome could have a material effect on the Company’s consolidated financial condition or results of operations. Listed below are certain claims made against the Company and/or its subsidiaries for which the potential exposure is considered material to the Company’s consolidated financial statements. Management believes the Company has substantial defenses to the claims made and intends to vigorously defend these matters.

On April 26, 2011 a lawsuit styled Macomb County Employees’ Retirement System v. Acxiom Corporation, et al was filed in the United States District Court for the Eastern District of Arkansas against the Company and certain current and former officers and a director of the Company. The action seeks to be certified as a class action covering persons who acquired Acxiom stock between October 27, 2010 and March 30, 2011. The action purports to assert claims that the defendants violated federal securities laws by not properly disclosing that the Company was experiencing a significant decline in its International operations and that the Company failed to properly and timely account for impaired assets related to its International operations. The Company and the individual defendants dispute such allegations and intend to vigorously contest the case.

Richard Fresco, et al. v. R.L. Polk and Company and Acxiom Corporation, (U.S. Dist. Court, S.D. Florida, 07-60695) formerly, Linda Brooks and Richard Fresco v. Auto Data Direct, Inc., et al., (U.S. Dist. Court, S.D. Florida, 03-61063) is a putative class action lawsuit, removed to federal court in May 2003, filed against Acxiom and several other information providers.  The plaintiffs alleged that the defendants obtained and used drivers’ license data in violation of the federal Drivers Privacy Protection Act.  Among other things, the plaintiffs sought injunctive relief, statutory damages, and attorneys’ fees.  Acxiom has agreed to settle the case and the court approved the settlement on July 27, 2010.  The settlement became effective January 18, 2011.  During fiscal 2008 and 2009 Acxiom accrued $5.0 million for the settlement and ancillary costs to obtain final approval and previously paid $2.5 million of this amount into an escrow fund established for the settlement, and paid approximately $0.4 million in ancillary costs.  The remaining accrual of $2.1 million was reversed during fiscal 2011.  Two companion cases, Sharon Taylor, et al., v. Acxiom, et al., (U.S. District Court, E.D. Texas, 207CV001) and Sharon Taylor, et al. v. Biometric Access Company, et al., (U.S. District Court, E.D. Texas, 2:07-CV-00018), were filed in January 2007.  Both Taylor cases were dismissed by the District Court and the dismissal was upheld on appeal on July 14, 2010.  The plaintiffs sought review by the U.S. Supreme Court, which declined to consider the matter on January 10, 2011, bringing both to final resolution.

F-47

The Company is involved in various other claims and legal actions in the ordinary course of business.  In the opinion of management, the ultimate disposition of all of these other matters will not have a material adverse effect on the Company’s consolidated financial position, results of operations or cash flows.

Commitments

The Company leases or licenses data processing equipment, software, office furniture and equipment, land and office space under noncancellable operating leases or licenses.  The Company has a future commitment for lease or license payments over the next 2928 years of $135.7$129.7 million.

Total rental expense on operating leases and software licenses was $23.9 million, $34.3 million $35.7 million and $45.5$35.7 million for the years ended March 31, 2012, 2011 2010 and 2009,2010, respectively.  Future minimum lease payments under all noncancellable operating leases and software licenses for the five years ending March 31, 2016,2017, are as follows: 2012, $21.5 million; 2013, $19.8$22.9 million; 2014, $17.7$21.8 million; 2015, $13.7$15.9 million; 2016, $13.1 million; and 2016, $11.1 million.2017, $12.4 million..

In connection with a certain building, the Company has entered into a 50/50 joint venture with a local real estate developer.  The Company is guaranteeing a portion of the loan for the building.  In addition, in connection with the disposal of certain assets, the Company has guaranteed loansa lease for the buyers of the assets.  These guarantees were made by the Company primarily to facilitate favorable financing terms for those third parties.  Should the third parties default on this indebtedness, the Company would be required to perform under these guarantees.  Substantially allA portion of the third-party indebtednessguaranteed amount is collateralized by various pieces of real property.  At March 31, 20112012 the Company’s maximum potential future payments under these guarantees of third-party indebtedness were $1.4$3.7 million.

F-53

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
12.           STOCKHOLDERS’ EQUITY:

The Company has authorized 200 million shares of $0.10 par value common stock and 1 million shares of $1.00 par value preferred stock.  The board of directors of the Company may designate the relative rights and preferences of the preferred stock when and if issued.  Such rights and preferences could include liquidation preferences, redemption rights, voting rights and dividends, and the shares could be issued in multiple series with different rights and preferences.  The Company currently has no plans for the issuance of any shares of preferred stock.

The Company has issued warrants to purchase shares of its common stock.  The following table shows outstanding warrants as of March 31, 2011:2012:
  Number of warrants outstanding IssuedVesting dateExpiration date Weighted average exercise price 
          
AISS acquisition (fiscal 2003)  1,272,024 August 2002August 2002August 12, 2017 $16.32 
Toplander acquisition (fiscal 2003)  102,935 March 2004March 2004March 17, 2019 $13.24 
            
   1,374,959     $16.09 

In conjunction withOn August 29, 2011, the acquisitionboard of ChinaLOOP in fiscal 2005,directors adopted a common stock repurchase program for a twelve-month period ending August 23, 2012.  Under the repurchase program, the Company issued a warrantcould purchase up to $50 million worth of its common stock.  Subsequently, the board of directors authorized the expansion of this existing stock repurchase program, effective December 5, 2011.  Under the expanded program, the Company may purchase 100,000up to an additional $39.1 million worth of its common stock, bringing the total amount authorized under the stock repurchase plan to $89.1 million through the period ending December 5, 2012.  Through March 31, 2012, the Company had repurchased 5.8 million shares of its common stock.  The exercise pricestock for the warrant was $15 per share and the warrant could be exercised until October 24, 2014.  The warrant also contained a put feature, which gave the holders the right to receive up to an additional $1.5 million in Acxiom common stock if the value of the common stock upon exercise was less than $30 per share.  The put feature could only be exercised on or after November 1, 2009, and could only be exercised concurrently with the exercise of the warrant. The warrant and put were exercised by all holders during fiscal 2010.  The Company agreed with the holders to pay the value of the warrant in cash, rather than in stock.  As a result, the Company paid $1.5 million during fiscal 2010.

F-48

During the fiscal year ended March 31, 2009, the Company repurchased 0.3 million shares for $2.1$68.2 million.  Cash paid for repurchases of $65.5 million differs from the aggregate purchase price due to trades made at the end of the period which were settled in the following period.subsequent to March 31, 2012.

The Company paid no dividends on its common stock infor any of the amount of $0.12 per share in fiscal 2009.  No dividends were paid during fiscal 2011 or 2010.years reported.

Stock Option Activity
The Company has stock option and equity compensation plans for which a total of 37.738.2 million shares of the Company’s common stock have been reserved for issuance since inception of the plans.  These plans provide that the exercise prices of qualified options will be at or above the fair market value of the common stock at the time of the grant.  Board policy has also required that nonqualified options be priced at or above the fair market value of the common stock at the time of grant.  At March 31, 2011,2012, there were a total of 5.55.6 million shares available for future grants under the plans.

The per-share weighted-average fair value of the stock options granted during 2012 was $5.82.  This valuation was determined using a customized binomial lattice approach with the following weighted-average assumptions: dividend yield of 0.0%; risk-free interest rate of 2.2%; expected option life of 5.3 years; expected volatility of 44% and a suboptimal exercise multiple of 1.7.  The per-share weighted-average fair value of the stock options granted during 2011 was $7.54 on the date of grant using a customized binomial lattice approach with the following weighted-average assumptions:  dividend yield of 0.0%; risk-free interest rate of 3.4%; expected option life of 5.6 years; expected volatility of 52% and a suboptimal exercise multiple of 1.9.  The per-share weighted-average fair value of stock options granted during 2010 was $4.61 on the date of grant using a customized binomial lattice option pricing model with the following weighted-average assumptions: dividend yield of 0.0%; risk-free interest rate of 3.5%; expected option life of 5.4 years and expected volatility of 54%.   The per-share weighted-average fair value of stock options granted during 2009 was $4.37 on the date of grant using a customized binomial lattice option pricing model with the following weighted-average assumptions: dividend yield of 1.6%; risk-free interest rate of 3.9%; expected option life of 5.6 years and expected volatility of 37%.

Total expense related to stock options was approximately $1.1 million for fiscal 2012, $2.4 million for fiscal 2011 and $2.4 million for fiscal 2010 and $2.2 million for 2009.2010.  Future expense for these options is expected to be approximately $3.7$4.4 million in total over the next four years.


F-54


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



Activity in stock options was as follows:
 Number of shares  Weighted-average exercise price per share  Weighted-average remaining contractual term (in years)  Aggregate Intrinsic value (in thousands)  Number of shares  Weighted-average exercise price per share  Weighted-average remaining contractual term (in years)  Aggregate Intrinsic value (in thousands) 
Outstanding at March 31, 2010  10,368,532  $20.33       
Outstanding at March 31, 2011  9,526,989  $20.75       
Granted  254,133             884,534           
Exercised  (375,317)        $554   (723,733)        $2,355 
Forfeited or cancelled  (720,359)             (1,365,713)           
Outstanding at March 31, 2011  9,526,989  $20.75   4.59  $6,033 
Exercisable at March 31, 2011  8,672,052  $21.35   4.30  $4,613 
Outstanding at March 31, 2012  8,322,077  $20.91   4.13  $4,373 
Exercisable at March 31, 2012  7,390,173  $21.84   3.49  $3,190 

The aggregate intrinsic value for options exercised in fiscal 2009 was $43 thousand, for fiscal 2010 was $1.1 million, and for fiscal 2011 was $0.6 million and for fiscal 2012 was $2.4 million.  The aggregate intrinsic value at period end represents total pre-tax intrinsic value (the difference between Acxiom’s closing stock price on the last trading day of the period and the exercise price for each in-the-money option) that would have been received by the option holders had option holders exercised their options on March 31, 2011.2012.  This amount changes based upon changes in the fair market value of Acxiom’s stock.

Following is a summary of stock options outstanding as of March 31, 2012:

   Options outstanding  Options exercisable 
Range of
exercise price
per share
  
Options
outstanding
 Weighted- average remaining contractual life 
Weighted-average
exercise price
per share
  
Options
exercisable
  
Weighted-average
exercise price
per share
 
               
$3.69 - $ 9.62   128,457 5.79 years $8.61   74,457  $8.41 
$10.22 - $ 15.00   2,020,341 6.39 years $12.90   1,177,151  $12.37 
$15.10 - $ 19.82   2,021,967 3.69 years $16.61   1,987,253  $16.59 
$20.12 - $ 25.00   2,122,378 3.97 years $22.92   2,122,378  $22.92 
$25.98 - $ 29.30   1,106,336 2.44 years $26.70   1,106,336  $26.70 
$30.93 - $ 39.12   679,996 2.19 years $35.79   679,996  $35.79 
$40.50 - $ 62.06   242,602 2.55 years $44.08   242,602  $44.08 
     8,322,077 4.13 years $20.91   7,390,173  $21.84 

Restricted Stock Unit Activity
Non-vested non performance-based restricted stock units and changes during the year ended March 31, 2012 were as follows:

  
Number
of shares
  
Weighted average fair value per share at
grant date
(in thousands)
  Weighted-average remaining contractual term (in years) 
Outstanding at March 31, 2011  1,195,043  $13.42   2.16 
Granted  787,451  $13.26     
Vested  (513,707) $12.51     
Forfeited or cancelled  (293,626) $13.30     
Outstanding at March 31, 2012  1,175,161  $13.40   2.21 


F-49F-55

 
 

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



Following is a summary of stock options outstanding as of March 31, 2011:

   Options outstanding  Options exercisable 
Range of
exercise price
per share
  
Options
outstanding
 Weighted- average remaining contractual life 
Weighted-average
exercise price
per share
  
Options
exercisable
  
Weighted-average
exercise price
per share
 
               
$3.69 - $ 9.62   400,649 6.53 years $8.72   174,399  $8.47 
$10.22 - $ 15.00   1,989,406 4.92 years $12.45   1,697,500  $12.24 
$15.10 - $ 19.82   2,384,592 5.00 years $16.62   2,135,311  $16.58 
$20.12 - $ 25.00   2,342,112 4.89 years $22.95   2,292,112  $22.90 
$25.98 - $ 29.30   1,370,719 3.53 years $26.80   1,333,219  $26.78 
$30.93 - $ 39.12   780,889 2.89 years $35.70   780,889  $35.70 
$40.50 - $ 62.06   258,622 3.40 years $44.15   258,622  $44.15 
     9,526,989 4.59 years $20.75   8,672,052  $21.35 

Restricted Stock Unit Activity
Non-vested restricted stock units and changes during the year ended March 31, 2011 were as follows:

  
Number
of shares
  
Weighted average fair value per share at
grant date
(in thousands)
  Weighted-average remaining contractual term (in years) 
Outstanding at March 31, 2010  2,495,641  $11.15   2.24 
Granted  731,519  $19.32     
Vested  (484,865) $10.10     
Forfeited or cancelled  (960,983) $11.18     
Outstanding at March 31, 2011  1,781,312  $14.08   1.60 

During fiscal 2011,2012, the Company granted non performance-based restricted stock units covering 731,519787,451 shares of common stock with a value at the date of grant of $14.1$10.4 million.  Of the restricted stock unitesunits granted duringin the current period, 654,357 vest in equal annual increments over four years and 133,094 vest in one year.  During fiscal 2011, the Company granted non performance-based restricted stock units covering 539,729 shares of common stock with a value at the date of grant of $9.4 million.  Of the restricted stock units granted, 467,641 vest in equal annual increments over four years and 72,088 vest in one year.  During fiscal 2010, the Company granted non performance-based restricted stock units covering 946,000 shares of common stock with a value at the date of grant of $9.4 million.   All of the restricted stock units vest in equal annual increments over four years. Valuation of non performance-based restricted stock units for all periods presented is equal to the quoted market price for the shares on the date of grant.

Non-vested performance-based restricted stock units and changes during the year ended March 31, 2012 were as follows:

  
Number
of shares
  
Weighted average fair value per
share at grant date
(in thousands)
  Weighted-average remaining contractual term (in years) 
Outstanding at March 31, 2011  586,269  $15.26   0.51 
Granted  530,137  $10.16     
Vested  (470,779) $13.02     
Forfeited or cancelled  (133,763) $19.63     
Outstanding at March 31, 2012  511,864  $10.91   2.31 

During fiscal 2012, the Company granted performance-based restricted stock units covering 530,137 shares of common stock with a value at the date of grant of $5.4 million.  All of the performance-based restricted stock units granted in the current period vest subject to attainment of performance criteria established by the compensation committee of the board of directors.  Of the units granted in the current period, 172,945 may vest in a number of shares from zero to 200% of the award, based on the total shareholder return of Acxiom stock compared to total shareholder return of a group of peer companies established by the committee for the period from April 1, 2011 to March 31, 2014.  The remaining 357,192 units represent inducement awards granted to the Company’s chief executive officer, chief financial officer, and chief revenue officer.  The executive officers may vest in up to 100% of the award based on price targets for the Company’s common stock during the determination period from January 26, 2013 to July 26, 2014.  The value of the performance units is determined using a Monte Carlo simulation model.  

During fiscal 2011, the Company granted performance-based restricted stock units covering 191,790 shares of common stock with a value at the date of grant of $4.7 million.  The grants vest subject to attainment of performance criteria established by the compensation committee of the board of directors.  Each recipient of the performance units may vest in a number of shares from zero to 200% of their award, based on the total shareholder return of Acxiom stock compared to total shareholder return of a group of peer companies established by the committee for the period from April 1, 2010 to March 29, 2013.  The value of the performance units iswas determined using a Monte Carlo simulation model.  Valuation of all other restricted stock units is equal to the quoted market price for the shares on the date of grant.  

During fiscal 2010, the Company issuedgranted performance-based restricted stock units covering 1,545,000599,000 shares of common stock with a value at the date of grant of $14.8$5.4 million.   Of the 1,545,000 restricted stock units issued during fiscal 2010, 599,000 units were performance units.  Performance unitsThe grants vest subject to 1) the Company’s achievement of certain performance criteria and 2) the individual remaining employed by the Company for three years from the date of grant.  If both criteria are met the units vest after three years.  In fiscal 2011, all of the 599,000 performance units were cancelled as the performance criteria was not met.  All other restricted stock units vest in equal annual increments over four years. During fiscal 2009, the Company issued restricted stock units covering 861,532 shares of common stock with a value at the date of grant of $11.1 million.  All of these restricted stock units vest in equal annual increments over four years.  The value at the date of grant for restricted stock units granted during 2009 and 2010 was equal to the quoted market prices for the shares.   

The expense related to restricted stock was $7.8 million in fiscal 2012, $10.7 million in fiscal 2011, and $7.7 million in fiscal 2010 and $6.9 million in fiscal 2009.2010.  Future expense for these restricted stock units is expected to be approximately $7.6 million in fiscal 2012, $5.2$7.2 million in fiscal 2013, $2.2$5.3 million in fiscal 2014, $2.4 million in fiscal 2015 and $0.3 million in fiscal 2015.2016.

Qualified Employee Stock Purchase Plan
In addition to the share-based plans, the Company maintains a qualified employee stock purchase plan (“ESPP”) that permits substantially all employees to purchase shares of common stock.  Prior to July 1, 2009 the employees were allowed to purchase shares of stock at 85% of the market price.  Subsequent to that date, all purchases by employees have been at the market price.  The number of shares available for issuance at March 31, 20112012 was approximately 1.0 million. 
F-56

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
Approximately 471,158207,553 shares were purchased under the ESPP during the combined fiscal years 2012, 2011, 2010, and 2009.2010.  There was no expense to the Company for the yearyears ended March 31, 2012 and 2011.  The expense for 2010 and 2009 for the discount to the market price was $0.1 million and $0.5 million, respectively.million.

F-50

Accumulated Other Comprehensive Income
The accumulated balances for each component of other comprehensive income are as follows (dollars in thousands):

 
March 31,
2011
  
March 31,
2010
  March 31, 2012  March 31, 2011 
Foreign currency translation $16,883  $7,365  $14,664  $16,883 
Unrealized loss on interest rate swap  (892)  (3,198)  (1,063)  (892)
 $15,991  $4,167  $13,601  $15,991 
                

13.           INCOME TAXES:

Total income tax expense (benefit) was allocated as follows (dollars in thousands):

  2011  2010  2009 
Income from operations $34,077  $32,599  $24,710 
Stockholders’ equity:            
Tax (benefit) expense of stock options, warrants and restricted stock  316   683   (34)
  $34,393  $33,282  $24,676 
  2012  2011  2010 
Income from continuing operations $29,129  $31,726  $32,060 
Income from discontinued operations  19,388   2,351   539 
Stockholders’ equity:            
Tax expense of stock options, warrants and restricted stock  1,310   316   683 
  $49,827  $34,393  $33,282 

Income tax expense (benefit) attributable to earnings from continuing operations consists of (dollars in thousands):

 2011  2010  2009  2012  2011  2010 
Current:                  
U.S. Federal $12,872  $164  $6,039  $22,919  $10,860  $(284)
Non-U.S.  176   351   20   295   176   351 
State  2,450   (726)  2,228   3,687   2,111   (817)
  15,498   (211)  8,287   26,901   13,147   (750)
Deferred:                        
U.S. Federal  19,477   31,641   15,938   900   19,477   31,641 
Non-U.S.  (264)  (1,056)  (286)  2,359   (264)  (1,056)
State  (634)  2,225   771   (1,031)  (634)  2,225 
  18,579   32,810   16,423   2,228   18,579   32,810 
Total $34,077  $32,599  $24,710  $29,129  $31,726  $32,060 

Deferred income tax expenseIn fiscal year 2012, the Company recorded an additional valuation allowance for 2009 includes expense of $3.1 million, resulting from utilization of acquired deferred tax assets on which full valuation allowances existed and that resulted in reductions in goodwill.a foreign jurisdiction of $5.2 million due to management’s reassessment of projections for the subsidiary.  In fiscal 2010, and 2009, the Company reversed valuation allowances previously recorded for certain deferred tax assets, resulting in a deferred tax benefit of $1.1 million and $2.1 million, respectively.  In addition, in fiscal 2009, the Company reversed valuation allowances previously recorded for deferred tax assets on certain acquired companies, resulting in an additional $7.4 million reduction in goodwill.million.

Earnings (loss) before income tax attributable to U.S. and non-U.S. continuing operations consist of (dollars in thousands):

 2011  2010  2009  2012  2011  2010 
U.S. $99,250  $87,507  $63,197  $100,051  $93,503  $86,236 
Non-U.S.  (93,615)  (10,749)  (983)  (33,305)  (93,615)  (10,749)
Total $5,635  $76,758  $62,214  $66,746  $(112) $75,487 

 
F-51F-57

 
ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010
Earnings before income taxes, as shown above, are based on the location of the entity to which such earnings are attributable.  However, since such earnings may be subject to taxation in more than one country, the income tax provision shown above as U.S. or non-U.S. may not correspond to the earnings shown above.

Below is a reconciliation of income tax expense (benefit) computed using the U.S. federal statutory income tax rate of 35% of earnings before income taxes to the actual provision for income taxes (dollars in thousands): for continuing operations:

 2011  2010  2009  2012  2011  2010 
Computed expected tax expense (benefit) $1,972  $26,865  $21,775  $23,361  $(39) $26,420 
Increase (reduction) in income taxes resulting from:                        
State income taxes, net of federal benefit, exclusive of benefit of reduction in valuation reserves  2,079   2,124   1,949   1,672   1,892   2,083 
Reserves for tax items  (3,336)  1,015   384   37   (3,336)  1,015 
Research, experimentation and other tax credits  (561)  (1,167)  -   (555)  (561)  (1,167)
Impairment of goodwill and intangibles not deductible for tax  28,006   -   -   5,031   28,006   - 
Other permanent differences between book and tax expense  (58)  1,967   (4,474)
Non-U.S. subsidiaries taxed at other than 35%  4,409   1,655   6,684 
Adjustment to valuation reserves  1,312   (1,149)  (2,144)
Permanent differences between book and tax expense  (9,507)  (58)  1,967 
Non-U.S. subsidiaries taxed at other than 35%, including adjustments to valuation reserves  8,887   4,409   1,655 
Adjustment to U.S. valuation reserves  (619)  1,312   (1,149)
Other, net  254   1,289   536   822   101   1,236 
 $34,077  $32,599  $24,710  $29,129  $31,726  $32,060 

Below is a reconciliation of income tax expense (benefit) computed using the U.S. federal statutory income tax rate of 35% of earnings before income taxes to the actual provision for income taxes (dollars in thousands) for discontinued operations:
  2012  2011  2010 
Computed expected tax expense (benefit) $18,650  $2,011  $445 
Increase (reduction) in income taxes resulting from:            
State income taxes, net of federal benefit  737   187   41 
Other, net  1   153   53 
  $19,388  $2,351  $539 


F-58


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and liabilities at March 31, 20112012 and 20102011 are presented below.  In accordance with income tax accounting standards, as of March 31, 20112012 the Company has not recognized deferred income taxes on approximately $34.4$33.2 million of undistributed earnings of foreign subsidiaries that are indefinitely reinvested outside the respective parent’s country.  Calculation of the deferred income tax related to these earnings is not practicable.

(dollars in thousands)
 2011  2010  2012  2011 
Deferred tax assets:            
Accrued expenses not currently deductible for tax purposes $12,531  $11,897  $11,228  $12,531 
Revenue recognized for tax purposes in excess of revenue for financial reporting purposes  1,718   -   3,878   1,718 
Investments, principally due to differences in basis for tax and financial reporting purposes  2,050   1,776   -   2,050 
Property and equipment, principally due to differences in depreciation  -   4,728 
Net operating loss and tax credit carryforwards  51,489   50,943   51,153   51,489 
Other  13,554   12,994   10,410   13,554 
Total deferred tax assets  81,342   82,338   76,669   81,342 
Less valuation allowance  36,377   30,578   39,083   36,377 
Net deferred tax assets  44,965   51,760   37,586   44,965 
Deferred tax liabilities:                
Intangible assets, principally due to differences in amortization $(68,140) $(64,854) $(64,798) $(68,140)
Costs capitalized for financial reporting purposes in excess of amounts capitalized for tax purposes  (33,339)  (36,294)  (26,072)  (33,339)
Property and equipment, principally due to differences in depreciation  (15,366)  -   (24,648)  (15,366)
Revenue recognized for financial reporting purposes in excess of revenue for tax purposes  -   (22)
Total deferred tax liabilities  (116,845)  (101,170)  (115,518)  (116,845)
Net deferred tax liability $(71,880) $(49,410) $(77,932) $(71,880)

F-52

At March 31, 2011,2012, the Company has net operating loss carryforwards of approximately $21.7$15.4 million and $79.6$77.0 million for U.S. federal and state income tax purposes, respectively.  These net operating loss carryforwards expire in various amounts from 20112012 through 2028.2030.  The Company has foreign net operating loss carryforwards of approximately $135.1$138.5 million. Of this amount, $127.9$132.4 million do not have expiration dates.  The remainder expires in various amounts through 2016.  The increase in the valuation allowance noted in the table above is due primarily to current year foreign losses.2017.

In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized.  The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible.  Based upon the Company’s history of profitability and taxable income and the reversal of taxable temporary differences in the U.S., management believes that with the exception of carryforwards in certain states it is more likely than not the Company will realize the benefits of these deductible differences.  The Company has established valuation allowances against $48.5$38.2 million of loss carryforwards in the states where activity does not support the deferred tax asset.

Based upon the Company’s history of losses in certain non-U.S. jurisdictions, management believes it is more likely than not the Company will not realize the benefits of certain foreign carryforwards and has established valuation allowances for substantial portions of its foreign deferred assets.  The goodwill recorded related to the purchase of certain non-U.S. based subsidiaries includes valuation allowances recorded against their deferred tax assets because these companies had not yet demonstrated consistent and/or sustainable profitability.


F-59


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



The following table sets forth changes in the total gross unrecognized tax benefit liabilities, including accrued interest, for the years ended March 31, 2012, 2011, and 2010.  The entire liability, if recognized, would reduce the Company’s effective income tax rate in future periods.

(dollars in thousands)
 2011  2010  2009  2012  2011  2010 
Balance at beginning of period $6,379  $5,364  $4,980  $3,043  $6,379  $5,364 
Additions based on tax positions related to the current year  360   566   -   189   360   566 
Reduction due to lapsing of statute of limitations  (3,460)  -   -   (94)  (3,460)  - 
Adjustments to tax positions taken in prior years  (236)  449   384   (29)  (236)  449 
Balance at end of period included in other liabilities $3,043  $6,379  $5,364  $3,109  $3,043  $6,379 

The Company reports accrued interest and penalties related to unrecognized tax benefits in income tax expense.  For the fiscal year ended March 31, 2011,2012, the Company recognized $0.3$0.1 million of tax-related interest expense and penalties and had $0.4$0.5 million of accrued interest and penalties at March 31, 2011.2012.  During the fiscal year ended March 31, 2011,2012, the expiration of the statute of limitations resulted in a reduction to the unrecognized tax benefits related to certain tax credits by approximately $3.5$0.1 million.

The Company files a consolidated U.S. federal income tax return and tax returns in various state and local jurisdictions.  The Company’s subsidiaries also file tax returns in various foreign jurisdictions in which it operates.  In the U.S., the statute of limitations for Internal Revenue Service examinations remains open for the Company’s federal income tax returns for fiscal years subsequent to 2007.2008. The status of state and local and foreign tax examinations varies by jurisdiction.  The Company does not anticipate any material adjustments to its financial statements resulting from tax examinations currently in progress.

14.           RETIREMENT PLANS:

The Company has a qualified 401(k) retirement savings plan which covers substantially all U.S. employees.  The Company also offers a supplemental nonqualified deferred compensation plan (“SNQDC Plan”) for certain highly-compensated employees.  Prior to July 1, 2009, the Company matched 50% of the first 6% of employees’ annual aggregate contributions to both plans and may contribute additional amounts to the plans from the Company’s earnings at the discretion of the board of directors.  Effective July 1, 2009, through the remainder of the fiscal year 2010, the Company match was suspended.  Effective April 1, 2010, the Company reinstated the match at 25% of the first 6% of employees’ annual aggregate contributions.  Effective October 1, 2010, the Company reinstated the full 50% match of the first 6% of employee’s annual aggregate contributions.

F-53

Company contributions for the above plans amounted to approximately $6.4 million, $3.9 million $1.7 million and $7.5$1.7 million in fiscal years 2012, 2011 2010 and 2009,2010, respectively.  Included in both other current assets and other accrued liabilities are the assets and liabilities of the SNQDC Plan in the amount of $12.8$13.3 million and $11.6$12.8 million at March 31, 20112012 and 2010,2011, respectively.

The Company has one small defined benefit pension plan covering certain European employees.employees in Germany.  During fiscal 2010,2011, the Company had threetwo small defined benefit pension plans covering certain European employees,employees; however one plan was discontinued at the end of fiscal 2010 and one plan was transferred to the purchaser of the disposed Netherlands operations.operations at the end of fiscal 2011.  Both the projected benefit obligation and accumulated benefit obligation were $0.6 million as of March 31, 20112012 and $3.3$0.6 million as of March 31, 2010.2011.

There was no fair value in the plan assets as of either March 31, 2011 and $2.6 million as of2012 or March 31, 2010.2011.  The excess of benefit obligations over plan assets was $0.6 million at both March 31, 20112012 and $0.7 million at March 31, 2010.2011.


F-60


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



15.           FOREIGN OPERATIONS:

The Company attributes revenue to each geographic region based on the location of the Company’s operations.  The following table shows financial information by geographic area for the years 2012, 2011 2010 and 20092010 (dollars in thousands):

Revenue
 2011  2010  2009  2012  2011  2010 
United States $997,857  $940,567  $1,096,022  $969,961  $951,642  $904,930 
Foreign                        
Europe $118,072  $133,625  $158,058  $118,278  $118,072  $133,625 
Asia/Pacific  32,282   23,375   22,493   36,158   32,282   23,375 
Other  11,759   1,668   -   6,227   11,759   1,668 
All Foreign $162,113  $158,668  $180,551  $160,663  $162,113  $158,668 
 $1,159,970  $1,099,235  $1,276,573  $1,130,624  $1,113,755  $1,063,598 

Long-lived assets excluding financial instruments (dollars in thousands)
 2011  2010  2012  2011 
United States $751,824  $732,253  $678,044  $730,798 
Foreign                
Europe $43,863  $140,122  $48,315  $43,863 
Asia/Pacific  26,845   21,291   26,900   26,845 
Other  24,532   9,176   1,587   24,532 
All Foreign $95,240  $170,589  $76,802  $95,240 
 $847,064  $902,842  $754,846  $825,398 

16.           FAIR VALUE OF FINANCIAL INSTRUMENTS:

The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it is practicable to estimate that value.

Cash and cash equivalents, trade receivables, unbilled and notes receivable, short-term borrowings and trade payables - The carrying amount approximates fair value because of the short maturity of these instruments.

Long-term debt - The interest rate on the term loan and revolving credit agreement is adjusted for changes in market rates and therefore the carrying value of these loans approximates fair value.  The estimated fair value of other long-term debt was determined based upon the present value of the expected cash flows considering expected maturities and using interest rates currently available to the Company for long-term borrowings with similar terms.  At March 31, 2011,2012, the estimated fair value of long-term debt approximates its carrying value.

F-54

Derivative instruments included in other liabilities—The carrying value is adjusted to fair value through other comprehensive income (loss) at each balance sheet date.  The fair value is determined from an interest-rate futures model (See note 9).

Under applicable accounting standards financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurements. The Company assigned assets and liabilities to the hierarchy in the accounting standards, which is Level 1—quoted prices in active markets for identical assets or liabilities, Level 2—significant other observable inputs and Level 3—significant unobservable inputs.

F-61


ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010



 
The following table presents the balances of assets and liabilities measured at fair value as of March 31, 20112012 (dollars in thousands):

 Level 1  Level 2  Level 3  Total  Level 1  Level 2  Level 3  Total 
Assets:                        
Other current assets $12,840  $-  $-  $12,840  $13,344  $-  $-  $13,344 
Total assets $12,840  $-  $-  $12,840  $13,344  $-  $-  $13,344 
                                
Liabilities:                                
Other current liabilities $12,840  $-  $-  $12,840  $13,344  $-  $-  $13,344 
Other non current liabilities  -   892   -   892   -   1,063   -   1,063 
Total liabilities $12,840  $892  $-  $13,732  $13,344  $1,063  $-  $14,407 

17.           SEGMENT INFORMATION:

The Company reports segment information consistent with the way management internally disaggregates its operations to assess performance and to allocate resources.  We regularly review our segments and the approach used by management to evaluate performance and allocate resources.  During the quarter ended December 31, 2011, the Company realigned its business segments to better reflect the way management assesses the business.  The Company’s new business segments consist of InformationMarketing and Data Services, IT Infrastructure Management, and Information Products.Other Services.  The InformationMarketing and Data Services segment includes the Company’s global lines of business for Customer Data Integration (CDI), MultichannelConsumer Insight Solutions, Marketing Services, Infrastructure Management Services, and Consulting and Agency Services.  The Information ProductsIT Infrastructure Management segment is comprised ofdevelops and delivers IT outsourcing and transformational solutions.  The Other Services segment includes the Company’s global Consumer Insights and Risk Mitigation Products lines ofe-mail fulfillment business, the U.S. risk business, and the U.S. Background Screening Products lineUK fulfillment business.

Our chief operating decision maker uses the revenues and earnings of business.  Beginning in fiscal 2010, the three operating segments, among other factors, for performance evaluation and resource allocation.  The Company has revised itsevaluates performance of the segments based on segment operating income.  The Company’s calculation of segment operating income to allocatedoes not include inter-company transactions and allocates all corporate expenses, excluding those reported as impairments or gains, losses and other items.  Because segment operating income excludes certain impairments and gains, losses and other items to the segments.  Segment results for prior periods have been reclassified to reflect the revisedthis measure is considered a non-GAAP financial measure, which is not a financial measure calculated in accordance with generally accepted accounting principles.  Management believes segment operating income.  These reclassifications had no effect on consolidated results.income is a helpful measure in evaluating performance of the business segments.  While management considers segment operating income to be a helpful measure of comparative operating performance, this measure should be considered in addition to, but not as a substitute for, measures of financial performance prepared in accordance with GAAP presented elsewhere in the financial statements.  In addition, the Company’s calculation of segment operating income may be different from measures used by other companies and therefore comparability may be affected.


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ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



The following tables present information by business segment (dollars in thousands):

  2011  2010  2009 
Revenue:         
Information services $893,594  $849,432  $920,262 
Information products  266,376   249,803   356,311 
Total revenue $1,159,970  $1,099,235  $1,276,573 
             
Income from operations:            
Information services $91,402  $91,013  $117,397 
Information products  23,796   6,856   14,030 
Other  (84,274)  944   (38,566)
Income from operations $30,924  $98,813  $92,861 
             
Depreciation and amortization:            
Information services $116,467  $132,113  $149,649 
Information products  29,888   35,451   49,035 
Depreciation and amortization $146,355  $167,564  $198,684 
             
Total assets:            
Information services $911,821  $908,554     
Information products  144,663   191,799     
Other  250,141   263,067     
Total assets $1,306,625  $1,363,420     
  2012  2011  2010 
Revenue:         
Marketing and data services $771,721  $736,105  $721,211 
IT Infrastructure management  291,525   302,630   276,366 
Other services  67,378   75,020   66,021 
Total revenue $1,130,624  $1,113,755  $1,063,598 
             
Income (loss) from operations:            
Marketing and data services $96,095  $87,254  $79,004 
IT Infrastructure management  24,988   24,467   22,293 
Other services  (5,079)  (2,270)  (4,699)
Corporate  (30,441)  (84,274)  944 
Income from operations $85,563  $25,177  $97,542 
             
Depreciation and amortization:            
Marketing and data services $61,443  $69,428  $80,777 
IT Infrastructure management  66,497   67,876   70,442 
Other services  6,722   9,051   16,345 
Depreciation and amortization $134,662  $146,355  $167,564 
             
Total assets:            
Marketing and data services $659,103  $711,582     
IT Infrastructure management  326,673   352,337     
Other services  20,293   46,516     
Corporate  220,782   196,190     
Total assets $1,226,851  $1,306,625     

18.           UNAUDITED SELECTED QUARTERLY FINANCIAL DATA:

(dollars in thousands)
 
 
Quarter ended
June 30, 2010
  Quarter ended September 30, 2010  Quarter ended December 31, 2010  
Quarter ended
March 31, 2011
 
Revenue $270,395  $291,669  $299,110  $298,796 
Gross profit  59,974   67,662   72,266   75,180 
Income (loss) from operations  22,076   27,310   34,575   (53,037)
Net earnings (loss)  9,436   12,697   20,414   (70,989)
Net earnings (loss) attributable to Acxiom  9,805   13,281   20,823   (67,056)
Basic earnings (loss) per share  0.12   0.16   0.25   (0.88)
Diluted earnings (loss ) per share  0.12   0.16   0.25   (0.88)
Basic earnings (loss) per share attributable to Acxiom stockholders  0.12   0.17   0.26   (0.83)
Diluted earnings (loss) per share attributable to Acxiom stockholders  0.12   0.16   0.25   (0.83)

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ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 2010 AND 20092010



             
(dollars in thousands) 
Quarter ended
June 30, 2009
  Quarter ended September 30, 2009  Quarter ended December 31, 2009  
Quarter ended
March 31, 2010
 
Revenue $255,981  $271,105  $283,807  $288,342 
Gross profit  50,486   59,184   73,874   76,422 
Income from operations  12,496   21,247   29,859   35,211 
Net earnings (loss)  4,194   9,445   14,158   16,362 
Net earnings (loss) attributable to Acxiom  4,194   9,445   14,262   16,648 
Basic earnings (loss) per share  0.05   0.12   0.18   0.21 
Diluted earnings (loss ) per share  0.05   0.12   0.18   0.20 
Basic earnings (loss) per share attributable to Acxiom stockholders  0.05   0.12   0.18   0.21 
Diluted earnings (loss) per share attributable to Acxiom stockholders  0.05   0.12   0.18   0.21 
                 
18.           UNAUDITED SELECTED QUARTERLY FINANCIAL DATA:

(dollars in thousands except per-share amounts)
 
 
Quarter ended
June 30, 2011
  Quarter ended September 30, 2011  Quarter ended December 31, 2011  
Quarter ended
March 31, 2012
 
Revenue $276,044  $286,432  $280,893  $287,255 
Gross profit  56,240   67,320   65,425   71,845 
Income from operations  20,704   27,051   15,518   22,290 
Earnings from discontinued operations, net of tax  916   1,138   814   31,031 
Net earnings  10,015   12,977   2,651   45,873 
Net earnings attributable to Acxiom  10,975   12,292   7,930   46,066 
                 
Basic earnings (loss) per share:                
From continuing operations  0.11   0.15   0.02   0.19 
From discontinued operations  0.01   0.01   0.01   0.40 
Attributable to Acxiom stockholders  0.14   0.15   0.10   0.59 
                 
Diluted earnings (loss) per share:                
From continuing operations  0.11   0.15   0.02   0.19 
From discontinued operations  0.01   0.01   0.01   0.39 
Attributable to Acxiom stockholders  0.13   0.15   0.10   0.58 

             
(dollars in thousands except per-share amounts) 
Quarter ended
June 30, 2010
  Quarter ended September 30, 2010  Quarter ended December 31, 2010  
Quarter ended
March 31, 2011
 
Revenue $259,179  $279,445  $287,905  $287,226 
Gross profit  56,379   63,174   69,431   71,608 
Income (loss) from operations  20,638   24,998   33,842   (54,301)
Earnings from discontinued operations, net of tax  863   1,387   441   705 
Net earnings (loss)  9,436   12,697   20,414   (70,989)
Net earnings (loss) attributable to Acxiom  9,805   13,281   20,823   (67,056)
                 
Basic earnings (loss) per share:                
From continuing operations  0.11   0.14   0.25   (0.89)
From discontinued operations  0.01   0.02   0.01   0.01 
Attributable to Acxiom stockholders  0.12   0.17   0.26   (0.83)
                 
Diluted earnings (loss ) per share:                
From continuing operations  0.11   0.14   0.24   (0.89)
From discontinued operations  0.01   0.02   0.01   0.01 
Attributable to Acxiom stockholders  0.12   0.16   0.25   (0.83)
                 

Some earnings per share amounts may not add due to rounding.
In the fourth quarter of fiscal 2012, the Company recorded $12.6 million in restructuring charges included in gains, losses and other items, net in the consolidated statement of operations.  In addition, the Company recorded $31.0 million, net of tax, as earnings from discontinued operations, including a gain on disposal of the discontinued operation.
F-64

ACXIOM CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
MARCH 31, 2012, 2011 AND 2010

In the third quarter of fiscal 2012, the Company recorded $17.8 million in impairment charges related to goodwill and other intangibles related to the Brazil operations.  The related earn-out liability of $2.6 million was reduced to zero to reflect the expected outcome of the earn-out calculation.

In the second quarter of fiscal 2012, the Company recorded a net loss on disposal of $2.5 million in gains, losses, and other items, net and $0.9 million in net loss attributable to noncontrolling interest as a result of the disposal of its interest in Acxiom MENA – its operation in the Middle East.

In the fourth quarter of fiscal 2011 the Company recorded impairment of goodwill and other intangible assets of $79.7 million.  Also in the fourth quarter of fiscal 2011 the Company recorded a total of $8.2 million in gains, losses and other items, net in the consolidated statements of operations.  The total included $3.3 million related to the disposal of the Netherlands and Portugal operations and $5.5 million of restructuring charges, offset by a credit of $0.6 million related to the reduction of an earnout liability.  In the fourth quarter of fiscal 2011 the Company also recorded $1.6 million in other, net related to the impairment of an investment.

In the third quarter of fiscal 2011, the Company recorded adjustments primarily to restructuring and legal accruals totaling $3.6 million recorded in gains, losses and other items, net. In addition, the Company reduced a reserve for unrecognized tax benefits by approximately $3.5 million due to the expiration of the related statute of limitations.

In the fourth quarter of fiscal 2010 the Company recorded a gain of $1.8 million in gains, losses, and other items in the consolidated statement of operations.  The reversal of expense was related to a $1.5 million reversal of lease restructuring charges, a $0.2 million reversal of other restructuring charges, and a $0.1 additional gain recorded on the disposition of operations in France.

In the third quarter of fiscal 2010 the Company recorded a total of $0.5 million expense in gains, losses, and other items in the consolidated statement of operations.  These charges included a $1.0 million loss recorded on a contingent liability netted against a $0.5 million additional gain recorded on the disposition of operations in France.

In the first quarter of fiscal 2010 the Company recorded $0.3 million expense in gains, losses and other items in the consolidated statement of operations.  The adjustments were related to previous restructuring charges.



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