UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
 
FORM 10-K
 
xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
☒   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20172020
 
OR


¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
☐   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to        
             
Commission File Number 1-8957
ALASKA AIR GROUP, INC.
Delaware91-1292054
(State of Incorporation)(I.R.S. Employer Identification No.)

19300 International Boulevard, Seattle, Washington 98188
Telephone: (206) 392-5040

Securities registered pursuant to Sectionsection 12(b) of the Act:
Title of each className of exchange on which registeredTicker symbol
Common Stock, $0.01 Par ValueNew York Stock ExchangeALK
 Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yesx   No  ¨☐ 
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes ¨      No  x
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yesx ☒  No  ¨


Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No ¨


Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  x
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of “large accelerated filer”, "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act: 
Large accelerated filerx  Accelerated filer  ¨     Non-accelerated filer   ¨
Large accelerated filerAccelerated filerNon-accelerated filerSmaller reporting companyEmerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting company   ¨under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.): Yes ¨ No x
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As of January 31, 2018,2021, shares of common stock outstanding totaled 122,996,587.124,226,396. The aggregate market value of the shares of common stock of Alaska Air Group, Inc. held by nonaffiliates on June 30, 2017,2020, was approximately $11.1$4.5 billion (based on the closing price of $89.76$36.26 per share on the New York Stock Exchange on that date). 


DOCUMENTS INCORPORATED BY REFERENCE
Portions of Definitive Proxy Statement relating to 20182021 Annual Meeting of Shareholders are incorporated by reference in Part III.

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ALASKA AIR GROUP, INC.
ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 20172020
 
TABLE OF CONTENTS
 


 
As used in this Form 10-K, the terms “Air Group,” the "Company," “our,” “we” and "us," refer to Alaska Air Group, Inc. and its subsidiaries, unless the context indicates otherwise. Alaska Airlines, Inc., Virgin America Inc. (through July 20, 2018, at which point it was legally merged into Alaska Airlines, Inc.), and Horizon Air Industries, Inc. are referred to as “Alaska,” "Virgin America" and “Horizon,” respectively, and together as our “airlines.”
 
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
 
In addition to historical information, this Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Forward-looking statements are those that predict or describe future events or trends and that do not relate solely to historical matters. You can generally identify forward-looking statements as statements containing the words “believe,” “expect,” “will,” “anticipate,” “intend,” “estimate,” “project,” “assume” or other similar expressions, although not all forward-looking statements contain these identifying words. Forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from historical experience or the Company’s present expectations.
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You should not place undue reliance on our forward-looking statements because the matters they describe are subject to known and unknown risks, uncertainties and other unpredictable factors, many of which are beyond our control.


Our forward-looking statements are based on the information currently available to us and speak only as of the date on which this report was filed with the SEC. We expressly disclaim any obligation to issue any updates or revisions to our forward-looking statements, even if subsequent events cause our expectations to change regarding the matters discussed in those statements. Over time, our actual results, performance or achievements will likely differ from the anticipated results, performance or achievements that are expressed or implied by our forward-looking statements, and such differences might be significant and materially adverse to our shareholders. For a discussion of these and other risk factors in this Form 10-K, see “Item 1A: Risk Factors.” Please consider our forward-looking statements in light of those risks as you read this report.



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Table of Contents
PART I

ITEM 1. OUR BUSINESS


Air Group operates three airlines, Alaska, Virgin America and Horizon. McGee Air Services, an aviation services provider, is a wholly-owned subsidiary of Alaska. Together with regional partner airlines, we fly to 118 destinations with 1,200 daily departures through an expansive network across the United States, Mexico, Canada, and Costa Rica. With global airline partners, we provide our guests with a network of more than 900 destinations worldwide. During 2017, we carried an all-time high 44 million guests and earned consolidated net income of $1.0 billion, which represents a 27% increase over net income of $814 million in 2016. Our adjusted net income was $823 million, which excludes special items and merger-related costs of $118 million, and a $280 million benefit from new tax laws enacted in 2017.

Our mission is "creating an airline people love." The "ing" is to recognize that we are never done; we are continually working to improve. We believe our success depends on our ability to provide safe air transportation, develop relationships with guests by providing exceptional customer service and low fares, and maintain a low cost structure to compete effectively. It is important to us that we achieve our objective as a socially responsible company that values not just performance, but people, the communities we serve, and environment.

In 2017 we focused much of our energy on integrating Virgin America. We achieved several milestones, including merging most back office functions, kicking off station co-locations and launching technology that enables our front-line employees to be agile between Alaska and Virgin America applications. In January 2018, Alaska and Virgin America obtained a single operating certificate from the Federal Aviation Administration (FAA), our most significant integration milestone to date. These accomplishments will ease our transition to a single Passenger Service System (PSS) in the Spring of 2018, which will help us unlock many of the revenue synergies expected from the acquisition. We remain on track to complete all of our integration milestones on schedule, and continue to be optimistic about the value of our combined company.

With the integration well underway, we remain committed to our strategic focus to become the go-to airline for people on the West Coast. The acquisition of Virgin America positioned us as the fifth largest airline in the U.S., with an unparalleled ability to serve West Coast travelers. To do so, we believe we need to meet our guest's evolving needs through innovation in our onboard offerings and provide unique destinations with better schedules, while retaining the best of both the Alaska and Virgin America brand experiences. We have begun to implement this strategy in a number of ways, including merging our loyalty programs, allowing us to bring the award winning benefits of our Mileage Plan™ program to Virgin America's loyal customer base; rolling out Free Movies and Free Chat to Virgin America's entire fleet; and kicking off the first of several cabin enhancements of Alaska's Boeing aircraft with expressive mood lighting.

While aircraft and technology enable us to provide air transportation, we recognize this is fundamentally a people business. Our employees maintain and strengthen our relationships with guests, and our success depends on our employees working together to successfully execute our strategy. In 2017, Alaska was once again named one of America's Best Employers by Forbes Magazine for the third year in a row. We know that engaged employees provide excellent service. In that vein, in 2017, Alaska ranked highest in J.D. Power and Associates annual survey of customer satisfaction among traditional network carriers for the tenth year in a row. Virgin America was also recognized for excellent service by Conde Nast Traveler and Travel + Leisure magazine also for the tenth year in a row. Customer service matters, and we believe the combination of Alaska and Virgin America will only enhance the experience for our guests.

Operationally, Alaska held the No. 1 spot in the Wall Street Journal's "Middle Seat" scorecard for U.S. airlines for four consecutive years and the No. 2 spot for 2017. Although we were not the leader in on-time performance in 2017, we led the industry for on-time performance among major airlines for the previous seven years. We are focused on becoming the industry leader in operational performance once again as we fully integrate Alaska and Virgin America operations and we are off to a great start in 2018. For achieving safety, customer service, operational and financial goals, we rewarded our employees with $135 million for their service in 2017.

In support of the communities that we serve, we strive to be an industry leader in environmental and community stewardship. Our combined fleet is one of the youngest, most fuel-efficient fleets in North America and we look forward to further enhancements in this area. As a result of our environmental and corporate sustainability leadership, we ranked higher than any other North American airline in this year's Dow Jones Sustainability Index. We are also proud of our community stewardship - Air Group donated $14 million to over 1,300 charitable organizations, and our employees volunteered more than 32,000 hours of community service, focused on youth and education, medical research, and transportation and community outreach in 2017.

One of our leadership principles is to "give back" and we are proud of the efforts and voluntarism of our employees across the system.

We continued to generate strong profits in 2017, marking our 14th consecutive annual profit on an adjusted basis. Our liquidity and capital position remain strong, positioning us among those of high-quality industrial companies. Due to our strong financial health and outlook, we are one of only three U.S. airlines with investment grade credit ratings. With the cash generated by our continued success, we have been able to invest in our business to achieve profitable growth and to enhance the guest experience.

As we look to the future, we will build on our success by executing our strategic plan in the following areas:

Be Safe and On time
We have an unwavering commitment to run a safe operation, and we will not compromise this commitment in the pursuit of other initiatives. Alaska and Horizon were the first U.S. major airlines to receive FAA validation and acceptance of our Safety Management System (SMS) in 2016. In 2017, Virgin America adopted SMS, ensuring a consistent safety process across our carriers. Additionally, all Virgin America employees received training for the Alaska Air Group SMS, our "Ready, Safe, Go" principles, and our mobile safety reporting system. Once again, in 2017, 100% of our Alaska and Horizon aircraft technicians completed the requirements for the FAA's "Diamond Certificate of Excellence" award. This is the 16th consecutive year Alaska Airlines has received the award and the 16th time in the last 18 years Horizon has received this award. We also believe that maintaining safe operations, through adherence to well-defined processes, and ensuring every Air Group employee is aware of their individual contribution to our operation, is critical to ensuring on-time performance. The rigor we apply to running a safe operation has resulted in Alaska consistently being one of the top airlines in North America for on-time performance.

Focus on People
Our business is fundamentally a people business, and our success depends on our nearly 23,000 employees. Engaged employees deliver higher productivity, superior execution and better customer service. In merging Alaska Airlines and Virgin America employees and labor groups, we kept a vigilant focus on creating an unbeatable culture. In January 2017, we rolled out "Momentum" training for all Virgin America employees to help bridge the two airlines and blend our cultures. We implemented Culture Champion initiatives to help employees build relationships across airlines, allowing them to share concerns and feedback directly with executive leadership. Similarly, our "QX Factor" program brought new energy to the Horizon employee experience. Our people programs and integration plan are focused on ensuring employees feel valued, informed and engaged in meaningful ways as we build our future.

Aligning our employees' goals with Air Group's goals is important in achieving success. All permanent employees of our airlines participate in our Performance-Based Pay (PBP) and Operational Performance Rewards (OPR) programs, which encourage employees to work together to achieve metrics related to safety, profitability, on-time performance, low costs, customer loyalty, and customer satisfaction. Over the last five years, our incentive programs have paid out on average more than one month's pay, for most employees.

Build a deep emotional connection for our brand
To be the go-to airline for people on the West Coast, we must be recognized for creating an airline that people love. In 2017, we built upon the strong brand connection we have with our guests in our Pacific Northwest markets and the state of Alaska by broadening our focus to include California. We rolled out fresh, modern marketing campaigns showcasing benefits such as our network growth, low fares, our Buy One Get One companion fare credit card promotional offer, and unique onboard experience elements. We are enthusiastic about our plans for continued investment in key products that will provide meaningful improvements to our guests, such as Gogo satellite internet which we will begin installing in early 2018. Additionally, we partnered with key sponsors in the Bay Area, including sports franchises such as the San Francisco Giants and the San Jose Sharks, as well as noted professional athletes including Kevin Durant of the Golden State Warriors.

We continue to invest in key products that will provide meaningful improvements to our guests and further drive an emotional connection to our brand. This includes Free Chat and Free Movies and the launch of Gogo satellite service, already mentioned above. We’ve rolled out new digital products to improve the guest experience, including a new inflight entertainment portal and the beta launch of First Class meal pre-select. We’ve nearly completed retrofits of our Boeing fleet to include Premium Class, while adding larger overhead bins to many of our aircraft. Expanding our airport lounge portfolio, we’ve opened a third lounge at Sea-Tac airport and plan to open a lounge at JFK in 2018. Finally, guests can also look forward to an integrated onboard food and beverage program in 2018, which will emphasize fresh and local West Coast products on our aircraft.


Defend and grow our customer base
Competition in our markets is fierce and we know we must defend our customer base as we grow our network presence, by providing our guests with an increased choice of schedule times and fares, and allowing us to effectively compete for new guests. We will continue to introduce guests to our award-winning service, Mileage Plan™ program, and Visa signature credit card as we grow our network. We work hard to ensure our guests have a great experience on our airlines and provide an exceptional product at a low fare.

Win with low costs and low fares
We believe that our low-fare model gives us a competitive advantage by providing value to, and building trust with our guests. We also know that, in order to provide low fares in our growing network, while returning value to our shareholders, it is imperative for us to maintain a competitive cost structure. In 2017, our unit costs, excluding fuel and special items, remained flat year over year on a consolidated basis. We understand the importance of low costs to the business model and the success of the company and we have a long track record of reducing unit costs. Although our unit costs are expected to rise in 2018 primarily due to pilot wages and maintenance costs, we continue to focus on productivity, cost management, low overhead and leveraging capacity growth. We also manage increasing fuel costs by flying larger, more fuel-efficient aircraft, which have increased our fuel efficiency as measured by available seat miles flown per gallon by 3.5% over the last five years. As we continue to integrate Virgin America into our operations, we are committed to achieving our stated cost and revenue synergy goals. It is critical that we achieve these goals in order to continue our cost reduction efforts.

During fiscal 2017, we added 44 new markets to the combined network. For 2018, we plan to grow our system-wide capacity approximately 7.5% as compared to 2017. Approximately 70% of growth in 2018 is attributable to existing routes and locations, with the rest attributable to our plans to fly 13 daily departures from Paine Field-Snohomish County Airport in Everett, Washington to eight West Coast markets starting in fall 2018.

AIR GROUP

Alaska Air Group is a Delaware corporation incorporated in 1985 and the holding company of Alaska, Virgin America, Horizon, McGee Air Services, a wholly-owned subsidiary ofthat operates two airlines, Alaska and other business units.Horizon. Alaska Virgin America and Horizon operate as airlines however, the business plans, competition and economic risks differ substantially for Horizon in comparison to Alaska and Virgin America. McGee Air Services operates as an aviation services provider, focused on providing ground and ramp handling services to airlines. Alaska Airlines is an Alaska corporation that was organized in 1932 and incorporated in 1937. Virgin America is a Delaware corporation that was incorporated1937 in 2004 and acquired by Air Group on December 14, 2016.the state of Alaska. Horizon is a Washington corporation that was incorporated and began service and was incorporated in 1981. It1981, and was acquired by Air Group in 1986. McGeeVirgin America was a member of Air Services is a Delaware corporation that was incorporatedGroup from its acquisition in 2016.2016 through 2018, at which time Alaska and Virgin America combined operating certificates and legally merged into a single entity. The Company also includes McGee Air Services, an aviation services provider that was established as a wholly-owned subsidiary of Alaska in 2016, and other subsidiaries.

Alaska and Horizon operate fleetsas separate airlines, with individual business plans, competitive factors and economic risks. We organize the business and review financial operating performance by aggregating our business in three operating segments, which are as follows:

Mainline - includes scheduled air transportation on Alaska's Boeing and Airbus jet aircraft for passengers and cargo throughout the U.S., and in parts of Mexico, and Costa Rica.
Regional - includes Horizon's and other third-party carriers’ scheduled air transportation for passengers across a shorter distance network within the U.S. and Canada under capacity purchase agreements (CPA). This segment includes the actual revenues and expenses associated with regional flying, as well as an allocation of corporate overhead incurred by Air Group on behalf of the regional operations.
Horizon - includes the capacity sold to Alaska under a CPA. Expenses include those typically borne by regional airlines such as crew costs, ownership costs and maintenance costs.

Together we are the fifth largest airline in the United States, offering unparalleled guest service, connectivity and schedules from our hub markets along the West Coast. With our regional partners we fly to more than 115 destinations throughout the United States and North America. We have operated in a highly competitive and often challenging industry for over 88 years. Our top priority as an airline is ensuring the safety of our guests and employees, an area that we have continued to invest in during 2020 despite the significant financial challenges we encountered. Our success over many decades and resilience in difficult times is attributable to our people, business model, and commitment to sustainable growth over the long-term.

2020 was a year of uncertainty and challenge. The impact of the pandemic stemming from the outbreak of the novel coronavirus (COVID-19) presented us with the greatest financial challenge in our history. Travel restrictions and stay-at-home orders, coupled with the closure of many popular destinations and the cancellation of major events, drove demand for air travel to historic lows in the spring of 2020. Although we have seen modest improvement since that time, including improved booking activity at the end of 2020 and in early 2021, demand remains well below historical levels.

In response to reduced demand, we acted quickly to preserve cash by reducing flying across our network and removing fixed and discretionary costs to the greatest extent possible. We also prepared for a potentially long recovery period by accessing $5 billion in liquidity, including private placement offerings, government funding, bank debt and the sale of ten Airbus aircraft. Part of the government funding received was through the Payroll Support Program of the Coronavirus Aid, Relief and Economic Security (CARES) Act, which provided critical support to enable us to preserve jobs and continue to provide an essential service to the communities we serve. Although our debt balances have increased, our cash preservation efforts were effective and our adjusted net debt at the end of 2020 is substantially unchanged from the end of 2019. Protecting the health of our balance sheet has positioned us well for the recovery that is expected in 2021 and beyond.

We took action early in the pandemic to ensure a safe environment for guests and our employees. We launched our Next-Level Care initiative, which includes over 100 safety measures that have been, and will continue to be, vital to restoring guest confidence in travel onboard our aircraft. To provide peace of mind in guests' travel decisions, we also eliminated change fees for first class or main cabin itineraries, and we extended the expiry of outstanding travel credits to December 31, 2021.

Although the pandemic has had a significant negative impact on our business, we have attempted to reduce its effect on our employees where possible. To minimize the need for involuntary furloughs, we instituted early-out and voluntary leave programs, which were accepted by 3,900 employees. Additionally, we aligned the focus of our 22,000 employees on reducing cash burn and delivering a safe travel experience for guests by creating an incentive program designed to supplement our traditional performance-based pay and operational performance programs. Through these programs, our employees earned $130 million in incentive pay in 2020. We strongly believe that aligning employees under common goals makes our company better,
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and expect that Alaska and Horizon will be among the only airlines in the U.S. to provide generous incentive payments for employees in 2020.

In spite of the difficult year, Alaska and Horizon continued to actively support the communities we serve. In 2020, Air Group companies donated $10 million in cash and in-kind travel to over 900 charitable organizations, and our employees volunteered more than 17,000 hours of community service related to youth and education, medical research and transportation. Our cargo business also provided critical support to communities in need by transporting essential goods and shipments of COVID-19 vaccines throughout the state of Alaska.

As we look forward, we know that our business is dependent on getting guests flying again and getting our people and assets back to work. Now that the the initial response to the pandemic is largely behind us, we have shifted our attention toward recovery as we prepare for the return in demand. Over the next several months as the recovery ensues, our focus areas include the following:

Capturing demand for travel

Capturing the demand that exists for travel will be vital to our recovery. In 2020, the rebound in leisure travel was much more robust than business travel, and we expect to see that trend continue in 2021. To capture that leisure demand, we announced 30 new routes in 2020, aimed at connecting our guests to warm-weather and outdoor recreation locations. To further reduce travel friction, we have worked with health partners and local governments to implement processes to meet locally-mandated travel requirements. In December 2020, in partnership with the state of Hawai'i government, Alaska was the first airline to launch a pre-clearance program to Hawai'i, providing our guests with a seamless travel experience and allowing them to bypass screening upon arrival. We expect these pre-clearance programs to mature in 2021 and believe they will aid overall recovery and willingness of travelers to fly.

We believe marketing to guests who may soon return to travel, and ensuring they are familiar with our safety initiatives, is key to capturing demand as it returns. Toward the end of 2020 we launched several campaigns encouraging guests to book future travel. Our Let's Go Campaign emphasized the layers of safety we have put in place, and our friends and family discount program engaged our employees in reaching out to guests. These promotions and others like them stimulated bookings, and the results have served as an encouraging indicator that our guests are eager to return to travel in 2021.

In 2020, we announced the West Coast International Alliance (WCIA) with American Airlines, Inc. (American) which will provide more destinations, greater utility and more value for our guests and loyalty members. The alliance will allow Alaska Mileage Plan members to enjoy benefits across both airlines by early spring 2021. In conjunction with our partnership with American, we accepted a formal invitation to join the oneworld® global alliance, with entry expected on March 31, 2021. Alaska Mileage PlanTM members will have significantly expanded benefits in the oneworld program, including reciprocal tier status in oneworld, as well as the ability to earn and use miles to reach more than 1,000 destinations worldwide. The WCIA and oneworld enhances Alaska's presence globally, and will position us to capture an incremental share of global travelers and corporate accounts as recovery begins to take shape.

Reducing our cost structure and strengthening our balance sheet

Maintaining a low cost structure has been critical to our past success, and we believe it will be even more important in the recovery ahead. In 2020 we reduced our adjusted non-fuel operating costs by $1.3 billion, or 22% from 2019, through reductions in flying and minimizing discretionary expenditures. As we return aircraft to service and build capacity in recovery, we are focused on returning to 2019 unit cost levels, excluding fuel and special items, even if we are a smaller company. To this end, we have identified over $250 million in structural cost savings initiatives that we began to realize in the fourth quarter of 2020, which will continue to ramp through 2021. Having low costs when demand returns will enable us to return to profitability more quickly, and will lead to positive cash flow generation. This, in turn, will enable us to begin repaying the debt that we have taken on, which is foundational for our future growth. Additionally, exiting 2020 with adjusted net debt that is largely flat as compared to the prior year means that we have cash on hand that can be used to pay down debt when we believe we are in a stable recovery.

In late 2020, Alaska announced an agreement in principle with Boeing to restructure and grow the existing Boeing 737 MAX (MAX) aircraft purchase agreement. As part of this restructuring, Alaska renegotiated the terms of its aircraft order with Boeing, which will expand the total firm aircraft to 55 to be delivered between 2021 and 2024, with options to purchase an additional 52 aircraft with delivery between 2023 and 2026. Alaska also announced an agreement with Air Lease Corporation to obtain an additional 13 leased MAX aircraft with deliveries between 2021 and 2022, bringing total firm deliveries of MAX aircraft to 68 by 2024. This will allow us to replace Airbus A319 and A320 aircraft that will be returned off lease over the next
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few years. Further, this agreement provides the flexibility to align our growth with the demand environment. Shifting substantially to a single mainline fleet that is more efficient, profitable and sustainable will help support our overall long-term goals.

We have a long track record of disciplined cost control and balance sheet management, and we will continue to aggressively manage both as we navigate through and exit the COVID-19 pandemic.

AIR GROUP

Our airlines operate different aircraft and missions. Alaska operates a fleet of narrowbody passenger jets. Together, the operations ofjets on primarily longer stage-length routes. Alaska and Virgin America are referred to as "mainline" operations. Alaska also contracts primarily with Horizon and SkyWest Airlines, Inc. (SkyWest) and Peninsula Airways, Inc. (PenAir) for regionalshorter-haul capacity, such that Alaska receives all passenger revenue from those flights. Horizon began operating E175operates Embraer 175 (E175) regional jet aircraft in 2017 in addition to its fleet ofand Bombardier Q400 turboprop aircraft and sells all of its capacity to Alaska pursuant to a capacity purchase agreement (CPA).CPA. The majority of our revenues are generated by transporting passengers. The percentage of revenues by category is as follows:
 2020201920182017
2016(a)
Passenger revenue85 %92 %93 %93 %91 %
Mileage Plan other revenue10 %%%%%
Cargo and other%%%%%
Total100 %100 %100 %100 %100 %
 2017 
2016(a)
 2015 2014 2013
Mainline passenger revenue74% 69% 70% 70% 70%
Regional passenger revenue12% 15% 15% 15% 16%
Other revenue13% 14% 13% 13% 12%
Freight and Mail revenue1% 2% 2% 2% 2%
Total100% 100% 100% 100%
100%
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.


We attempt to deploy aircraft into the network in ways that we believe will best optimize our revenues and profitability and reduce ourthe impacts of seasonality.



The percentage of our capacity by region is as follows:
 2020201920182017
2016(a)
West Coast(b)
32 %28 %27 %28 %34 %
Transcon/midcon41 %44 %44 %43 %29 %
Hawaii and Costa Rica10 %14 %14 %13 %17 %
Alaska11 %10 %10 %10 %14 %
Mexico%%%%%
Canada%%%%%
Total100 %100 %100 %100 %100 %
 2017 
2016(a)
 2015 2014 2013
West Coast28% 34% 36% 36% 34%
Transcon/midcon43% 29% 24% 22% 22%
Hawaii and Costa Rica13% 17% 18% 18% 19%
Alaska10% 14% 15% 15% 16%
Mexico5% 5% 6% 6% 7%
Canada1% 1% 1% 3% 2%
Total100% 100% 100% 100% 100%
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.

(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.
(b)Category represents flying within the West Coast. Departures from the West Coast to other regions are captured in other categories.

MAINLINE


Our mainlineMainline operations include Boeing 737 (B737) and Airbus A320 family (A319, A320,(A320 and A321neo) jet service offered by Alaska and Virgin America.Alaska. We offer extensive passenger service from the western U.S. throughout the contiguous United States, Alaska, Hawaii, Canada, Mexico and Costa Rica. Our largest concentrationconcentrations of departures are in Seattle, Portland, and the Bay Area. We also offer cargo service throughout our network and have three dedicated cargo aircraft that operate primarily to and within the state of Alaska.
 
In 2017,2020, we carried 3512 million revenue passengers in our mainline operations.Mainline operations, down from 36 million in 2019 as travel demand was severely impacted from the COVID-19 pandemic. At December 31, 2017,2020, our mainlineMainline operating fleet consisted of 154166 B737 jet aircraft and 6731 Airbus A320 family jet aircraft compared to 155166 B737 aircraft and 6371 Airbus aircraft as of December 31, 2016.2019.


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The percentage of mainlineMainline passenger capacity by region and average stage length is presented below:
 2020201920182017
2016(a)
West Coast(b)
22 %23 %23 %24 %30 %
Transcon/midcon47 %46 %46 %45 %30 %
Hawaii and Costa Rica12 %16 %15 %15 %19 %
Alaska13 %11 %11 %11 %15 %
Mexico%%%%%
Total100 %100 %100 %100 %100 %
Average Stage Length (miles)1,272 1,299 1,298 1,301 1,225 
 2017 
2016(a)
 2015 2014 2013
West Coast24% 30% 31% 31% 28%
Transcon/midcon45% 30% 27% 25% 25%
Hawaii15% 19% 20% 20% 21%
Alaska11% 15% 16% 16% 18%
Mexico5% 6% 6% 7% 7%
Canada% % % 1% 1%
Total100% 100% 100% 100% 100%
          
Average Stage Length1,301
 1,225
 1,195
 1,182
 1,177
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.

(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.
(b)Category represents flying within the West Coast. Departures from the West Coast to other regions are captured in other categories.

REGIONAL
 
Our regionalRegional operations consist primarily of flights operated by Horizon SkyWest and PenAir.SkyWest. In 2017,2020, our regionalRegional operations carried approximately 96 million revenue passengers, primarily in the states of Washington, Oregon, Idaho and California. Horizon is the largest regional airline in the Pacific Northwest and carries approximately 74%67% of Air Group's regional revenue passengers.


Based on 20172020 Horizon passenger enplanements on regional aircraft, our most significant concentration of regional activity was in Seattle and Portland. At December 31, 2017,2020, Horizon’s operating fleet consisted of 10 Embraer 175 (E175)30 E175 jet aircraft and 5032 Bombardier Q400 turboprop aircraft. The regional fleet operated by SkyWest consisted of 2332 E175 aircraft.




The percentage of regional passenger capacity by region and average stage length is presented below:
 20202019201820172016
West Coast75 %61 %53 %59 %60 %
Pacific Northwest%10 %11 %13 %16 %
Canada%%%%%
Alaska%%%%%
Midcon14 %25 %30 %21 %15 %
Mexico— — %%— %— %
Total100 %100 %100 %100 %100 %
Average Stage Length (miles)524 490 468 422 381 
 2017 2016 2015 2014 2013
West Coast59% 60% 62% 66% 66%
Pacific Northwest13% 16% 19% 19% 21%
Canada4% 5% 7% 8% 9%
Alaska3% 4% 5% 4% 2%
Midcon21% 15% 6% 2% 1%
Mexico% % 1% 1% 1%
Total100% 100% 100% 100% 100%
          
Average Stage Length422
 381
 348
 339
 329


FREQUENT FLYER PROGRAM

In 2017, we maintained two frequent flyer plans: the Alaska Airlines Mileage Plan™ and Virgin America Elevate®. To provide consistency and clarity to our guests, we merged the two programs throughout the year, and Elevate® was officially sunset in December 2017.


Alaska Airlines Mileage Plan™ provides a comprehensive suite of frequent flyer benefits. Miles can be earned by flying on our airlines or on one of our 1817 airline partners, by using thean Alaska Airlines credit card, or through other non-airline partners. Alaska's extensive list of airline partners includes carriers associated with each of the three major global alliances, making it easier for our members to earn miles and reach elite status in our frequent flyer program. Through Alaska and our global partners, Mileage Plan™ members have access to a large network of over 900800 worldwide travel destinations. Further, members can receive 30,000up to 50,000 bonus miles upon signing up for the Alaska Airlines Visa Signature card and meeting a minimum spend threshold, and earn triple miles on Alaska Airlines and Virgin America purchases. Alaska Airlines Visa Signature cardholders and small business cardholders in the U.S., and Platinum and World Elite Mastercard holderscardholders in Canada, also receive an annual companion ticket that allows members to purchase an additional ticket for $99 plus taxes, with no restrictions or black-out dates, and a free first checked bag for up to sevensix people traveling inon the same itinerary. Earned miles can be redeemed for flights on our airlines, or our partner airlines, for hotel stays via mileageplanhotels.com, or for upgrades to First Classfirst class on Alaska Airlines. We believe all of these benefits give our Mileage Plan™ members more value for their travel.than competing programs.


Mileage Plan™ and Elevate® revenues, including those in the Passenger revenue income statement line item, represented approximately 11%20% of Air Group's total revenues in 2017.2020. Mileage Plan™ helps drive revenue growth by attracting new customers, keeping existing customers actively engaged, and building customer loyalty through the benefits that we provide.

7




AGREEMENTS WITH OTHER AIRLINES


Our agreements fall into three different categories: Frequent Flyer, Codesharefrequent flyer, codeshare and Interlineinterline agreements. Frequent Flyerflyer agreements offerenable our Mileage PlanTM members to earn mileage credits and make redemptions for our Mileage Plan™ members. Alaska offerson one of the most comprehensive frequent flyer programs for our Mileage Plan™ members through frequent flyer partnerships with 1817 domestic and international carriers.partner airlines.


Codeshare agreements allow one or more marketing carriers to sell seats on a single operating carrier that services passengers under multiple flight numbers. The sale of codeshare seats can vary depending on the sale arrangement. For example, in a free-sale arrangement, the marketing carrier sells the operating carrier's inventory without any restriction; whereas in a block spaceblock-space arrangement, a fixed amount of seats are sold to the marketing carrier by the operating carrier. The interchangeability of the flight code between carriers provides a greater selection of flights for customers, along with increased flexibility for mileage accrual and redemption.


Interline agreements allow airlines to jointly offer a competitive, single-fare itinerary to customers traveling via multiple carriers to a final destination. An interline itinerary offered by one airline may not necessarily be offered by the other, and the fares collected from passengers are prorated and distributed to interline partners according to preexisting agreements between the carriers. Frequent flyer, codeshare and interline agreements help increase our traffic and revenue by providing a more route choicesdiverse network and schedule options to our guests.


Alaska has marketing alliances with a number of airlines that provide frequent flyer and codesharing opportunities. On March 31, 2021, Alaska intends to join the oneworld Alliance. Upon entry, Mileage Plan elite members will receive oneworld status, which enables the benefits of tier status recognition and eligible benefits across all 13 oneworld member airlines, providing access to over 1,000 destinations.

Alliances are an important part of our strategy and enhance our revenues by:


offering our guests more travel destinations and better mileage credit/credit and redemption opportunities, including elite qualifying miles on U.S. and international airline partners;


giving our frequent flyer programproviding a competitive advantage becauseconsistent and seamless guest experience when you are flying on Alaska or one of our partnership with carriers from all three of the major global alliances;partners;
 
giving us access to more connecting traffic from other airlines; and
 
providing members of our alliance partners’ frequent flyer programs an opportunity to travel on Alaska Virgin America and our regional partners while earning mileage credit in our partners’ programs.
 
Most of our codeshare relationships are free-sale codeshares, where the marketing carrier sells seats on the operating carrier’s flights from the operating carrier’s inventory, but takes no inventory risk. Our marketing agreements have various termination dates, and one or more may be in the process of renegotiation at any time. Our codeshare and interline agreements generated 3%, 5%, and 5% of our total marketed revenues as of December 31, 2020, 2019 and 2018.


The
8



A comprehensive summary of Alaska's alliances with other airlines is as follows:
Codeshare
 AirlineFrequent
Flyer
Agreement
Alaska Flight # on
Flights Operated by
Other Airline
Other Airline Flight #
on Flights Operated by
Alaska or CPA Partners
Aer LingusYesNoNo
American AirlinesYesYesYes
British AirwaysYesNoYes
Cathay Pacific AirwaysYesNoYes
Condor Airlines(a)
YesNoNo
EL AL Israel AirlinesYesNoYes
EmiratesYesNoYes
Fiji Airways(a)
YesNoYes
FinnairYesNoYes
Hainan AirlinesYesNoNo
IcelandairYesNoYes
Japan AirlinesYesNoYes
Korean AirYesNoYes
LATAMYesNoYes
QantasYesYesYes
Qatar AirwaysYesNoNo
Singapore AirlinesYesNoNo
Codeshare
Frequent
Flyer
Agreement
Alaska Flight # on
Flights Operated by
Other Airline
Other Airline Flight #
on Flights Operated by
Air Group
Major U.S. or International Airlines
American AirlinesYesYesYes
Air France(b)
YesNoYes
British AirwaysYesNoYes
Cathay Pacific AirwaysYesNoYes
Condor Airlines(a)
YesNoNo
EmiratesYesNoYes
FinnairYesNoNo
IcelandairYesNoYes
Hainan AirlinesYesNoNo
Japan AirlinesYesNoNo
KLM(b)
YesNoYes
Korean AirYesNoYes
LATAMYesNoYes
Fiji Airways(a)
YesNoYes
QantasYesNoYes
Singapore AirlinesYesNoNo
Regional Airlines
Ravn Alaska(c)
YesYesNo
PenAir(a)
YesYesNo
China Airlines(d)
NoNoYes
China Eastern(d)
NoNoYes
China Southern(d)
NoNoYes
Virgin Australia(d)
NoNoYes
(a)
These airlines do not have their own frequent flyer program. However, Alaska's Mileage PlanTM members can earn and redeem miles on these airlines' route systems.
(b)Codeshare agreements with Air France & KLM terminate on March 31, 2018; frequent flyer agreements terminate on April 30, 2018.
(c)Alaska has temporarily suspended codeshare activity with Ravn (effective July 1, 2017) while Ravn takes steps to address certain operational considerations. The Frequent Flyer Agreement with Ravn has remained in place during this time.
(d)These codeshare agreements were established with Virgin America on their reservations platform. After the conversion to a single Passenger Service System (PSS) in Q2 2018, these agreements will no longer exist.


(a)These airlines do not have their own frequent flyer program. However, Alaska's Mileage PlanTM members can earn and redeem miles on these airlines' route systems.


The following is the financial impact of our marketing alliances:
 2017 
2016(a)
 2015 2014 2013
Air Group Marketed Revenues94% 92% 90% 91% 90%
          
Codeshare Agreements:         
American Airlines1% 3% 4% 3% 2%
Delta Air Lines1% 1% 2% 2% 4%
Others1% 1% 1% 1% 1%
Interline Agreements:         
Domestic Interline1% 2% 2% 2% 2%
International Interline2% 1% 1% 1% 1%
Total Operating Revenue100% 100% 100% 100% 100%
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.

CARGO AND OTHER REVENUE


Other revenue consists ofThe Company provides freight and mail certain frequent flyerservices (cargo). The majority of cargo services are provided to commercial businesses and ancillary revenue. While some of our product features are included in our base pricing, we have unbundled certain ancillary features that our guests separately value. Major ancillarythe United States Postal Service. The Company satisfies cargo service performance obligations and recognizes revenue products include checked bag fees, change fees and lounge memberships. Wewhen the shipment arrives at its final destination, or is transferred to a third-party carrier for delivery.

The Company also promote and sell products in-flight to enhance the guest experience, including our Tom Douglas signature meals, snacks, alcoholic beverages, in-flight entertainment and Wi-Fi. Totalearns other revenue excluding frequent flyer program revenue, represents about 7% of our total revenues.for lounge memberships, hotel and car commissions, and certain other immaterial items not intrinsically tied to providing air travel to passengers. Revenue is recognized when these services are rendered and recorded as Cargo and other revenue.


GENERAL


The airline industry is highly competitive and subject to various uncertainties, includingpotentially volatile business cycles, resulting from factors such as a global pandemic, economic conditions, volatile fuel prices, industry instability, new competition, a largely unionized work force, the need to finance large capital expenditures and the related availability of capital, government regulation—including taxes and fees, and potential aircraft incidents. Airlines have high fixed costs, primarily for wages, aircraft fuel, aircraft ownership and facilities rents. Because expenses of a flight do not vary significantly based on the number of passengers carried, a relatively small change in the number of passengers or in pricing has a disproportionate effect on an airline’s operating and financial results. In other words, a minor shortfall in expected revenue levels could cause a disproportionately negative impact onto our operating and financial results. Passenger demand and ticket prices are, in large measure, influenced by the general state of the economy, current global economic and political events, and total available airline seat capacity.


In 2017,2020, the COVID-19 pandemic presented the airline industry's profits declinedindustry one of the greatest challenges in the history of aviation. In response to the various stay-at-home orders, local restrictions, and general uncertainty regarding air travel, U.S.-based airlines reduced domestic capacity when compared to 2019 by 75%. Although it is uncertain when the record setting yearimpacts of 2016, primarily duethe pandemic will subside, competition to rising fuel prices, higher labor costs, and increased competitive fare actions reducing ticket prices. Despite some of these headwinds,capture existing demand for travel in the industry continued to report strong profits in 2017. In the current strong industry environment, airlines are making significant investments in airports, in more fuel-efficient planes and in new services to differentiate their customer service offering. Thus, the level of competitioninterim is expected to continue to increase.be intense.


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FUEL


Our business and financial results are highly affectedimpacted by the price and the availability of aircraft fuel. Aircraft fuel expense includes raw fuel expense, or the price that we generally pay at the airport, including taxes and fees, plus the effect of mark-to-market adjustments to our fuel hedge portfolio as the value of that portfolio increases and decreases. The cost of aircraft fuel is volatile and outside of our control, and it can have a significant and immediate impact on our operating results. Over the past five years, aircraft fuel expense ranged from 18%14% to 34%25% of operating expenses. Fuel prices are impacted by changes in both the price of crude oil and refining marginscosts and can vary by region in the U.S.
The prices we have paid forprice of crude oil on an average annual basis for the past five years havehas ranged from a low of $43$39 per barrel in 20162020 to a high of $98$65 in 2013.2018. For us, a $1 per barrel change in the price of oil equates to approximately $19$11 million of fuel cost annually.annually based on 2020 consumption levels. Said another way, a one-cent change in our fuel price per gallon will impact our expected annual fuel cost by approximately $8$5 million per year.


Refining margins, which represent the price of refining crude oil into aircraft fuel, are a smaller portion of the overall price of jet fuel, but have also contributed to the price volatility in recent years. AverageOver the last five years, average annual West Coast refining margin prices have fluctuated between $13 per barrel and $36from a low of $11 per barrel in the last five years, and averaged $182020 to a high of $26 per barrel in 2017.2019.




Generally, West Coast jet fuel prices are somewhat higher and more volatile than prices in the Gulf Coast or on the East Coast. Our average raw fuel cost per gallon increased 21%decreased 29% in 2017,2020, after decreasing 19%6% in 20162019 and 39%increasing 28% in 2015.2018.


The percentages of our aircraft fuel expense by crude oil and refining margins, as well as the percentage of our aircraft fuel expense of operating expenses, are as follows:
 2020201920182017
2016(a)
Crude oil64 %62 %68 %66 %69 %
Refining margins16 %28 %25 %23 %20 %
Other(b)
20 %10 %%11 %11 %
Total100 %100 %100 %100 %100 %
Aircraft fuel expense14 %24 %25 %22 %18 %
 2017 
2016 (a)
 2015 2014 2013
Crude oil66% 69% 62% 72% 71%
Refining margins23% 20% 26% 18% 19%
Other(b)
11% 11% 12% 10% 10%
Total100% 100% 100% 100% 100%
          
Aircraft fuel expense22% 18% 22% 32% 34%
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.
(a)Includes information for Virgin America for the period December 14, 2016 through December 31, 2016.
(b)Other includes gains and losses on settled fuel hedges, unrealized mark-to-market fuel hedge gains or losses, taxes and other into-plane costs.

(b)Other includes gains and losses on settled fuel hedges, unrealized mark-to-market fuel hedge gains or losses, taxes and other into-plane costs.

We use crude oil call options as hedges to decreaseagainst our exposure to the volatility of jet fuel prices. Call options effectively cap our pricingprice for crude oil, limiting our exposure to increasing fuel prices for about half of our planned fuel consumption. With call options, we are hedged against spikes in crude oil prices, and during a period of declinedeclines in crude oil prices, we only forfeit cash previously paid for hedge premiums. We begin hedging approximately 18 months in advance of crude oil consumption.


We believe that operating fuel-efficient aircraft isand executing on operational best practices are the best hedgehedges against high fuel prices. Alaska operates an all-Boeing 737Maintaining a young, fuel-efficient fleet Virgin America operates an all-Airbus A320 family fleet, and Horizon currently operates a fleet including Embraer 175 jet aircraft and Bombardier Q400 turboprop aircraft. Air Group's fuel-efficiency rate expressed in available seat miles flown per gallon (ASMs/g) improved from 75.3 ASMs/g in 2013helps to 77.9 ASMs/g in 2017. These improvements have not only reducedreduce our fuel consumption rate, but also the amount of greenhouse gases and other pollutants that our aircraft emit.


COMPETITION


Competition in the airline industry iscan be intense and unpredictable. Our competitors consist primarily of other airlines and, to a lesser extent, other forms of transportation. Competition can be direct, in the form of another carrier flying the exact non-stop route, or indirect, where a carrier serves the same two cities non-stop from an alternative airport in that city or via an itinerary requiring a connection at another airport. We compete with other domestic airlines and a limited number of international airlines on nearly all of our scheduled routes. Our largest competitor is Delta Air Lines Inc. (Delta), who has significantly increased its capacity in Seattle over the past few years.since 2013. Approximately 75% of our capacity to and from Seattle competes with Delta. As we growhave grown in California and expandhave expanded our transcontinental route offerings, United Airlines and Southwest Airlines have also become large competitors and have increased their capacity in markets we serve. Our California and transcontinental routes have a higher concentration of competitors when compared to our historical route structure, which was predominately concentrated in the Pacific Northwest. Based on schedules filed with the U.S. Department of Transportation, we expect the amount ofAlthough competitive capacity overlap with all carriersis expected to increase by more than 6%be down significantly in the first halfquarter of 2018, weighted based on2021 as compared to the first quarter of 2020, given the impacts of the COVID-19 pandemic, we expect once demand returns that we will face strong competition in all of our network.primary markets.

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We believe that the following principal competitive factors are importantmatter to our guests:guests when making an air travel purchase decision:
 
Safety recordand guest health


Safety is our top priority and is at the core of everything we do. In 2017, we were2021, Alaska was again ranked by AirlineRatings.com as one of only twothe safest U.S. airlinesairline in the Top 20 safest airlines in the world. WeIn 2020, we also received our 16th19th Diamond Award of Excellence from the Federal Aviation Administration (FAA), recognizing both Alaska and Horizon aircraft technicians for their commitment to training.

Customer serviceIn 2020, our guests were acutely focused on the risk of potential contagion throughout their journey. In response, we partnered with health and reputation

We compete with other airlinessafety experts to build our Next-Level Care initiative. In doing so, we have added nearly 100 measures through all stages of travel aimed at educating and helping our guests and employees to stay safe and to build confidence in areas of customer service such as on-time performance, guest amenities—including first class and other premium seating, quality of on-board products, aircraft type and comfort. In 2017, Alaska Airlines ranked highestflying. For our efforts, we received diamond level certification from the Airline Passenger Experience Association in customer satisfaction among traditional network carriers by J.D. Power and Associates2020 for the tenth year in a row. We have installed Boeing Space Bins on the majority of our Boeing 737-900ER fleet, providing additional overhead bin space for our guests. In 2017,health and safety standards we launched a Premium Class of service on our B737 aircraft that provides extraimplemented.



legroom, early boarding, premium snacks and a complimentary alcoholic beverage. Additionally, in 2017 we increased the distance between seats in our first class cabins on the Alaska B737-900 and B737-900ER fleet, providing significantly more space for guests flying in the First Class cabin. We expect to fully complete the First Class cabin upgrades on the B737-900 and B737-900ER fleet in early 2018.

Starting in 2018, we will begin reconfiguring the interior and livery of the Airbus fleet. The new livery and interior reconfiguration will provide guests a consistent brand experience across the Mainline fleet. The projects are expected to be complete in late 2019.

Our employees are a key element of our product. We have a highly engaged workforce that strives to provide a high degree of service and hospitality to our guests both at the airport and in flight. We heavily emphasize our service standards with our employees through training and education programs and monetary incentives related to operational performance and guest surveys.
Fares and ancillary services


FareTicket and other fee pricing is a significant competitive factor in the airline industry, and the increased availability of fare information on the Internetinternet allows travelers to easily compare fares and identify competitor promotions and discounts. Pricing is driven by a variety of factors including, but not limited to, market-specific capacity, market share per route/geographic area, cost structure, fare vs. ancillary revenue strategies, and demand.


For example, airlines often discount fares to drive traffic in new markets or to stimulate traffic when necessary to improve load factors. In addition, traditional network carriers have been able to reduce their operating costs through bankruptcies and mergers, while low-cost carriers have continued to grow their fleets and expand their networks, potentially enabling them to better control costs per available seat mile (the average cost to fly an aircraft seat one mile), which in turn may enable them to lower their fares. These factors can reduce our pricing power and that of the airline industry as a whole.


Domestic airline capacity is dominated by four large carriers, representing over 80%79% of total seats. Accordingly, if theseOne of our advantages is that we offer low fares and a premium value product and experience. However, given the large concentration of industry capacity, some carriers in our markets may discount their fares substantially to develop or enter intoincrease market share. Fares that are substantially below our core markets, we must match those fares in ordercost to maintain our load factors, often resulting in year-over-year decreases in our yields.operate can be harmful if sustained over a long period of time. We will defend our position in our core markets and, if necessary, redeployadjust capacity to better match supply with demand. We believe the restructuring we've completed over the past decade has decreased our costs, enablingOur strong financial position and low cost advantage have historically enabled us to offer competitive fares while still earning returns for our shareholders.

Customer service and reputation

We compete with other airlines in areas of customer service such as on-time performance and guest amenities - including first class and other premium seating, quality of on-board products, aircraft type and comfort. In the fourth quarter of 2020, Alaska and Horizon were among the top in the industry for on-time performance.

All mainline aircraft in operating service have our refreshed interior configuration, which provides our guests with one consistent experience across the fleet. We also began installing next-generation Gogo inflight satellite-based Wi-Fi on our entire Boeing and Airbus fleets in 2018, which is now planned to be completed in early 2022.

Our employees are a critical element of our reputation. We have a highly engaged workforce that strives to provide genuine and caring service to our guests, both at the airport and onboard. We heavily emphasize our service standards with our employees through training and education programs and monetary incentives related to operational performance and guest satisfaction.

Routes served, flight schedules, codesharing and interline relationships, and frequent flyer programs


We also compete with other airlines based on markets served, the frequency of service to those markets and frequent flyer opportunities. Some airlines have more extensive route structures than we do, and they offer significantly more international routes. In order to expand opportunities for our guests, we enter into codesharing and interline relationships with other airlines that provide reciprocal frequent flyer mileage credit and redemption privileges. These relationships allow us to offer our guests access to more destinations than we can on our own, gain exposure in markets we don'tdo not serve
11



and allow our guests more opportunities to earn and redeem frequent flyer miles. TheOur Mileage Plan™ offers some of the most comprehensive benefits toin the industry, allowing our members with the ability to earn and redeem miles on 1817 partner carriers.


In 2020, we announced an expanded alliance with American, aimed at providing our West Coast guests with greater utility and international options, while providing American's international guests with increased connectivity options covered by the Alaska network. Coupled with the expanded alliance, we also accepted an invitation to join oneworld, with entrance expected on March 31, 2021. These new alliances allow our guests increased global network utility and benefits, along with increased opportunity to capture corporate sales when demand returns.

In addition to domestic or foreign airlines that we compete with on most of our routes, we compete with ground transportation in our short-haul markets. To some extent, ourOur airlines also compete with technology, such as video conferencing and internet-based meeting tools. We expect that the advancement and increased utilization of these tools that have changedwill eliminate the need for or frequency of, face-to-face business meetings.some business-related travel.


TICKET DISTRIBUTION
 
Our tickets are distributed through three primary channels:
 
Direct to customer: It Selling direct at alaskaair.com is less expensive for us to sellthan other channels. We believe direct sales through our direct channels at alaskaair.comthis channel are preferable from a branding and virginamerica.com.customer relationship standpoint because we can establish ongoing communication with the guest and tailor offers accordingly. As a result, we continue to take steps to drive more business to our websites. In addition, we believe these channels are preferable from a branding and customer-relationship standpoint in that we can establish ongoing communication with the customer and tailor offers accordingly.
website.
 
Traditional and online travel agencies: Both traditional and online travel agencies typically use Global Distribution Systems (GDS) to obtain their fare and inventory data from airlines. Bookings made through these agencies result in a fee


that is charged to the airline. Many of our large corporate customers require us to use these agencies. Some of our competitors do not use this distribution channel, or rely on it to a lesser extent than we do, and, as a result, have lower ticket distribution costs.
 
Reservation call centers: Our call centers are located in Phoenix, AZ, Kent,Seattle, WA, and Boise, ID. We generally charge a $15 fee for booking reservations through the call centers.


Our sales by channel are as follows: 
 2020201920182017
2016(a)
Direct to customer73 %65 %63 %62 %61 %
Traditional agencies12 %20 %22 %22 %23 %
Online travel agencies%11 %11 %11 %11 %
Reservation call centers%%%%%
Total100 %100 %100 %100 %100 %
 2017 
2016 (a)
 2015 2014 2013
Direct to customer62% 61% 60% 57% 55%
Traditional agencies22% 23% 23% 25% 27%
Online travel agencies11% 11% 11% 12% 13%
Reservation call centers5% 5% 6% 6% 5%
Total100% 100% 100% 100% 100%
(a)
Includes results for Virgin America for the period December 14, 2016 through December 31, 2016.

(a)Includes results for Virgin America for the period December 14, 2016 through December 31, 2016.

SEASONALITY AND OTHER FACTORS


Our results of operations for any interim period are not necessarily indicative of those for the entire year because our business is subject to seasonal fluctuations. OurIn typical years, our profitability is generally lowest during the first and fourth quarters due principally to fewer departures and passengers. Profitability typically increases in the second quarter and then reaches its highest level during the third quarter as a result of vacation travel, including increased activitytravel. This pattern was not followed in 2020 because of the stateCOVID-19 pandemic, and 2021 may also experience abnormal trends as a result of Alaska. However, we have significantly improved the ongoing recovery. In a typical year, some of the impacts of seasonality of our operationsare offset by our continued growthtravel from the West Coast to leisure destinations, like HawaiiHawai'i and Costa Rica, and expansion to leisure and business destinations in the mid-continental and eastern U.S.


Seasonality and operational fluctuations are not predictable in the current environment, and may permanently impact our typical experience of passenger loads post-pandemic. In a typical year, in addition to passenger loads, factors that could cause our quarterly operating results to vary include:  


pricing initiatives by us or our competitors,

12




•      changes in fuel costs,


increases in competition at our primary airports,


general economic conditions and resulting changes in passenger demand, and
 
increases or decreases in passenger and volume-driven variable costs.costs, and

air space and Air Traffic Control delays, particularly in Seattle and San Francisco.
 
Many of the markets we serve experience inclement weather conditions in the winter, causing increased costs associated with deicing aircraft, canceling flights and accommodating displaced passengers. Due to our geographic area of operations, we can be more susceptible to adverse weather conditions, particularly in the state of Alaska and the Pacific Northwest, than some of our competitors who may be better able to spread the impact of weather-related risks over larger route systems. We also are susceptible to Air Traffic Control due to our heavy concentration of departures from Seattle and San Francisco.


No material part of our business, or that of our subsidiaries, is dependent upon a single customer, or upon a few high-volume customers.


EMPLOYEES AND HUMAN CAPITAL


Our business is labor intensive. As of December 31, 2017,2020, we employed 23,156 (13,89621,997 (16,643 at Alaska, 3,538 at Virgin America, 3,9433,511 at Horizon, and 1,7791,843 at McGee Air Services) active employees. Of those employees, 88% are full-time and part-time employees.12% are part-time. Wages and benefits, including variable incentive pay, represented approximately 39%47% of our total non-fuel operating expenses in 20172020 and 40%43% in 2016.2019. Approximately 3,300 of our employees were on paid or unpaid leaves as of December 31, 2020 and are included in the totals above.


Most major airlines, including Alaska Virgin America, and Horizon, have employee groups that are covered by collective bargaining agreements (CBA).agreements. Airlines with unionized work forces generally have higher labor costs than carriers without unionized work forces, and they may not have the ability to adjust labor costs downward quickly enough to respond to new competition or slowing demand.



LABOR ORGANIZATIONS

As part of the integration, we have been working to bring represented Alaska Airlines and Virgin America work groups under single collective bargaining agreements. The process for combining workgroups begins with the union filing a petition with the National Mediation Board (NMB), at which point the NMB performs a review to assess a ‘single carrier determination’ for the airlines. Following this single carrier determination, the NMB makes a representation determination depending on size of the pre-merger bargaining units and will either extend the certification if one is significantly larger than the other or require a vote.  Once representation is determined, the NMB certifies the union as the bargaining representative for the work group. The parties must also work together to achieve agreed upon single collective bargaining agreements.  Integration also requires the pre-merger work groups to agree upon and finalize integrated seniority lists. As of December 31, 2017 we have labor integration agreements with pilots and clerical, office, and passenger services employees, meaning all agreements are completed to define how and when we will combine the Alaska and Virgin America groups into one. The remaining work groups are still in process of completing similar such agreements. The time frame to reach single CBA and full transition to work rules for each group will vary.


At December 31, 2017,2020, labor unions represented 84%86% of Alaska’s, 84% of Virgin America's, 44%51% of Horizon’s, and 90%87% of McGee Air Services' employees.


Our relations with U.S. labor organizations are governed by the Railway Labor Act (RLA). Under the RLA, collective bargaining agreements do not expire, but instead become amendable as of a stated date. If either party wishes to modify the terms of any such agreement, it must notify the other party in the manner prescribed by the RLA and/or described in the agreement. After receipt of such notice, the parties must meet for direct negotiations, and if no agreement is reached, either party may request the NMBNational Mediation Board to initiate a process including mediation, arbitration, and a potential “cooling off” period that must be followed before either party may engage in self-help.



13




Alaska’s union contracts at December 31, 20172020 were as follows:
UnionEmployee GroupNumber of EmployeesContract Status
Air Line Pilots Association, International (ALPA)(a)
Pilots1,9702,974 
Amendable 4/1/3/31/2020
Association of Flight Attendants (AFA)Flight attendants4,3925,730 
Amendable 12/17/2019
2021
International Association of Machinists and Aerospace Workers (IAM)Ramp service and stock clerks673644 
Amendable 7/19/20189/27/2024
IAMClerical, office and passenger service3,7333,971 
Amendable 1/1/20199/27/2024
Aircraft Mechanics Fraternal Association (AMFA)Mechanics, inspectors and cleaners706855 
Amendable 10/17/20212023
Mexico Workers Association of Air Transport(b)
Mexico airport personnel10691 
Amendable 2/1/20189/29/2019
Transport Workers Union of America (TWU)Dispatchers5285 
Amendable 3/24/20192021

(a)Negotiations with ALPA for an updated collective bargaining agreement are ongoing as of the date of this filing.
Virgin America's(b)As a result of amendments to Mexican labor laws, the Company has up to four years to make changes to the existing labor agreements. During that time, the existing contracts remain in place.

Horizon’s union contracts at December 31, 20172020 were as follows:
UnionEmployee GroupNumber of EmployeesContract Status
ALPAInternational Brotherhood of Teamsters (IBT)Pilots858793 
Amendable 4/1/202012/31/2024
AFAInflight teammatesFlight attendants1,209701 
Not completedAmendable 4/30/2024
IAMAMFAClerical, officeMechanics and passenger servicerelated classifications865249 
Amendable 1/1/201912/15/2020
TWUUniforDispatchersStation personnel in 
Vancouver and Victoria, BC, Canada
3640 
Not completedExpires 2/13/2022
TWUDispatchers25 Amendable 1/29/2026


Horizon’sMcGee Air Services union contractscontract at December 31, 2017 were2020 was as follows:
UnionEmployee GroupNumber of EmployeesContract Status
International Brotherhood of Teamsters (IBT)IAMPilotsFleet and ramp service729
Amendable 12/14/2024
AFAFlight attendants660
Amendable 7/18/2019
IBTMechanics and related classifications283
Amendable 12/16/2020
UniforStation personnel in 
Vancouver and Victoria, BC, Canada
37
Amendable 2/14/2019
TWUDispatchers21
Amendable 8/26/2018

McGee Air Services union contract at December 31, 2017 was as follows:
1,598 
UnionEmployee GroupNumber of EmployeesContract Status
IAMFleet and ramp1,596
Amendable 7/19/2023




Given the ongoing impacts of the COVID-19 pandemic, which is expected to have lasting impacts on our business into 2021, we have taken action to adjust the size of our workforce. To limit the number of involuntary furloughs, we initiated early-out and voluntary leave programs, as well as offered incentive leaves for Alaska pilots and aircraft mechanics. Approximately 3,900 employees opted in to these programs, including over 600 employees that volunteered for early-out separation from Alaska and Horizon. In addition, we reduced our non-union management positions by approximately 300 positions. As a result of these actions, we were able to reduce the number of involuntary furloughs to approximately 400, the majority of which have returned to work by December 31, 2020.

DIVERSITY AND INCLUSION

At Alaska, we believe that every person deserves respect regardless of race, ethnicity, capability, age, gender or sexual orientation. We are committed to advancing equity in all forms, and have set specific measurable goals to deliver on our commitments to racial equity. In 2020 we joined several other corporate leaders in creating the Washington Employers for Racial Equity which will work to achieve parity in hiring, pay and promotion for Black employees, support Black-owned businesses, and invest a combined $2 billion over the next five years to support racial equity. We also recently published our 2025 diversity, equity and inclusion goals which will hold us accountable to our commitments to increase racial diversity, increase our employee engagement scores around inclusion related topics, and create career pathways for at least 175,000 young people by supporting programs that empower and enable opportunity through a lens of racial equity.


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EXECUTIVE OFFICERS
 
The executive officers of Alaska Air Group, Inc. and executive officers ofits primary subsidiaries, Alaska Virgin AmericaAirlines, Inc. and Horizon Air Industries, who have significant decision-making responsibilities, their positions and their respective ages are as follows: 
Name Position Age 
Air Group
or Subsidiary
Officer Since
NamePositionAgeAir Group
or Subsidiary
Officer Since
Bradley D. Tilden Chairman and Chief Executive Officer of Alaska Air Group, Inc., Chairman of Alaska Airlines, Inc. and Virgin America Inc., Chairman of Horizon Air Industries, Inc. 57 1994Bradley D. TildenChairman and Chief Executive Officer of Alaska Air Group, Inc., Chairman and Chief Executive Officer of Alaska Airlines, Inc., Chairman of Horizon Air Industries, Inc.601994
 
Shane R. TackettShane R. TackettExecutive Vice President/Finance and Chief Financial Officer of Alaska Air Group, Inc. and Alaska Airlines, Inc.422011
Kyle B. LevineKyle B. LevineSenior Vice President Legal, General Counsel and Corporate Secretary of Alaska Air Group, Inc., Alaska Airlines, Inc. and Horizon Air Industries, Inc., and Chief Ethics and Compliance Officer of Alaska Air Group, Inc.492016
Benito Minicucci President and Chief Operating Officer of Alaska Airlines, Inc. and Chief Executive Officer of Virgin America Inc. 51 2004Benito MinicucciPresident of Alaska Airlines, Inc.542004
 
Brandon S. Pedersen Executive Vice President/Finance and Chief Financial Officer of Alaska Air Group, Inc. and Alaska Airlines, Inc., and Chief Financial Officer of Virgin America Inc. 51 2003
Joseph A. SpragueJoseph A. SpraguePresident of Horizon Air Industries, Inc.522019
Gary L. BeckGary L. BeckExecutive Vice President and Chief Operating Officer of Alaska Airlines, Inc.732018
 
Andrew R. Harrison Executive Vice President and Chief Commercial Officer of Alaska Airlines, Inc. 47 2008Andrew R. HarrisonExecutive Vice President and Chief Commercial Officer of Alaska Airlines, Inc.512008
 
Kyle B. Levine Vice President Legal, General Counsel and Corporate Secretary of Alaska Air Group, Inc. and Alaska Airlines, Inc. and Chief Ethics and Compliance Officer of Alaska Air Group, Inc. 46 2016
 
David L. Campbell Former President and Chief Executive Officer of Horizon Air Industries, Inc. 56 2014
 
Gary L. Beck President and Chief Executive Officer of Horizon Air Industries, Inc. 70 2018
 
Peter D. Hunt President and Chief Operating Officer of Virgin America Inc. 48 2017
 
Shane R. Tackett Senior Vice President, Revenue and E-commerce of Alaska Airlines, Inc. 39 2017
 
Andrea L. Schneider Vice President People of Alaska Airlines, Inc. 52 2017Andrea L. SchneiderSenior Vice President People of Alaska Airlines, Inc.551998
 
Diana Birkett Rakow Vice President External Relations of Alaska Airlines, Inc. 40 2017
Diana Birkett-RakowDiana Birkett-RakowVice President External Relations of Alaska Airlines, Inc.432017
 
Mr. Tilden joined Alaska Airlines in 1991, became Controller of Alaska Air Group and Alaska Airlines in 1994 and was named Vice President/Finance at Alaska Airlines in January 1999 and at Alaska Air Group in February 2000. He was elected Alaska Airlines Chief Financial Officer in February 2000, Executive Vice President/Finance and Chief Financial Officer of both companies in January 2002 and Executive Vice President/Finance and Planning of Alaska Airlines in April 2007. Mr. Tilden was named President of Alaska Airlines in December 2008 and, in May 2012, he was elected President and CEO of Alaska Air Group and Alaska Airlines and CEO of Horizon Air. He leads Air Group’s Management Executive Committee and was elected to the Air Group Board in 2010 and became Chairman of the Board in January 2014. In December 2017, Mr. Tilden will retire effective March 31, 2021 and Mr. Minicucci will assume the role of Chief Executive Officer. Mr. Tilden will remain as Board Chair.

Mr. Tackett was elected as PresidentChief Financial Officer in March 2020 and CEO of Horizon Air, effective January 5, 2018, until Mr. Beck was elected effective January 15, 2018.

Mr. Minicucci joined Alaska Airlines in 2004 as Staff Vice President of Maintenance and Engineering and was promoted to Vice President of Seattle Operations in June 2008. He was elected Executive Vice President/Operations and Chief Operating Officer of Alaska Airlines in December 2008. In May 2016, he was named President of Alaska Airlines and, in December 2016, Chief Executive Officer of Virgin America. He is a member of Air Group’s Management Executive Committee.

Mr. PedersenTackett joined Alaska Airlines in 2003 as Staff2000 and has served in a number of roles including Managing Director Financial Planning and Analysis (2008-2010), Vice President/FinancePresident Labor Relations (2010-2015), Vice President Revenue Management (2016), Senior Vice President Revenue and Controller of Alaska Air Group and Alaska Airlines and was elected Vice President/Finance and Controller for both entities in 2006. He was elected Chief Financial Officer of Alaska Air Group and Alaska Airlines in June 2010E-commerce (2017-2018), and Executive Vice President/FinancePresident Planning and Chief FinancialStrategy (2018-2020).



Officer of both entities in 2014. In December 2016, he was named Chief Financial Officer of Virgin America Inc. He is a member of Air Group's Management Executive Committee.

Mr. Harrison joined Alaska Airlines in 2003 as the Managing Director of Internal Audit andLevine was elected Vice President of Planning and Revenue Management in 2008. He was elected Senior Vice President of Planning and Revenue Management in 2014. He was elected Executive Vice President and Chief Revenue Officer in February 2015 and named Executive Vice President and Chief Commercial Officer in August 2015. He is a member of Air Group's Management Executive Committee.

Mr. Campbell resigned as President and CEO of Horizon Air Industries, Inc. effective January 5, 2018. He joined Horizon Air in 2014 as President and Chief Operating Officer and was named President and Chief Executive Officer in May 2016. Prior to joining Horizon Air, Mr. Campbell served more than 25 years in maintenance and flight operations. He was a member of Air Group's Management Executive Committee.

Mr. Levine was elected Vice President Legal and General Counsel of Alaska Air Group and Alaska Airlines in January 20162020 and is a member of Air Group’s Management Executive Committee. Mr. Levine was previously Vice President Legal and General Counsel of Alaska Air Group and Alaska Airlines (January 2016 - January 2020). He was elected Corporate Secretary of Alaska Air Group and Alaska Airlines in August 2017.2017 and of Horizon Air in January 2020. Mr. Levine joined Alaska Airlines in February 2006 as a Senior Attorney. He also served as Associate General Counsel and Managing Director Commercial Law and General Litigation from July 2009 to February 2011 and, subsequently, as Deputy General Counsel and Managing Director of Legal at Alaska Airlines from February 2011 to January 2016. He was appointed Assistant Corporate Secretary of Horizon Air in August 2017 and Virgin America in November 2017.


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Mr. BeckMinicucci was elected President of Alaska Airlines in May 2016. Prior to that he was Executive Vice President/Operations of Alaska Airlines from December 2008 to May 2016, and CEOwas Alaska’s Chief Operating Officer from December 2008 until November 2019. He was Chief Executive Officer of Virgin America Inc. from December 2016 to July 2018, when Virgin America was merged into Alaska. He is a member of Air Group’s Management Executive Committee, and was elected to the Alaska Air Group Board of Directors in May 2020. Mr. Minicucci will assume the role of Chief Executive Officer concurrent with Mr. Tilden's retirement on March 31, 2021.

Mr. Sprague was elected President of Horizon Air effective January 15, 2018November 6, 2019 and is a member of Air Group’s Management Executive Committee. Mr. Sprague previously served as Senior Vice President External Relations of Alaska Airlines from May 2014 until his resignation in September 2017. Mr. Sprague also served Alaska Airlines as Vice President of Marketing from March 2010 to April 2014 and Vice President of Alaska Air Cargo from April 2008 to March 2010.

Mr. Harrison was elected Executive Vice President and Chief Commercial Officer in August 2015. He is a member of Air Group's Management Executive Committee. Mr. Harrison joined Alaska Airlines in 2003 as the Managing Director of Internal Audit and was elected Vice President of Planning and Revenue Management in 2008. He was elected Senior Vice President of Planning and Revenue Management in 2014 and Executive Vice President and Chief Revenue Officer in February 2015.

Mr. Beck was elected Executive Vice President and Chief Operating Officer of Alaska Airlines effective November 6, 2019 and is a member of Air Group’s Management Executive Committee. Prior to that he served as President and CEO of Horizon Air from January 2018 – November 2019. Mr. Beck previously served as Vice President, Flight Operations at Alaska Airlines, Inc. until retiring in June 2015. Since then,Following that date, he has provided consulting services to Alaska Airlines, Inc. in connection with the integration to a single operating certificate with Virgin America Inc.


Mr. Hunt was elected President and Chief Operating Officer of Virgin America Inc. in December 2016, effective with the merger of Alaska Airlines, Inc. and Virgin America Inc. He became a member of Air Group’s Management Executive Committee in January 2017. Mr. Hunt previously served as Senior Vice President and Chief Financial Officer at Virgin America (2011 - 2016). Prior to joining Virgin America, Mr. Hunt was Vice President and CFO of Pinnacle Airlines Corp. (2004-2011).

Mr. Tackett Ms. Schneider was elected Senior Vice President of Revenue and E-commerce in August 2017 and became a member of Air Group’s Management Executive Committee at that time. Mr. Tackett previously served in a number of capacities since joining Alaska Airlines in 2000, including Managing Director Financial Planning and Analysis, (2008-2010), Vice President Labor Relations (2010-2015) and Vice President Revenue Management in 2016.

Ms. Schneider was elected Vice President of People at Alaska Airlines in August 2017June 2019 and becameis a member of Air Group’s Management Executive Committee at that time.Committee. Ms. Schneider was previously Vice President of People at Alaska (August 2017-May 2019) Vice President of Inflight Services at Alaska (2011-2017), later also taking responsibility for Call Centers at Alaska (February 2017). She began her career at Alaska as Manager of Financial Accounting in 1989. Since that time, she has held a number of positions, including Senior Vice President of People and Customer Services at Horizon Air Industries (2009-2011).positions.


Ms. Birkett RakowBirkett-Rakow was elected Vice President of External Relations at Alaska Airlines in September 2017 and became a member of Air Group’s Management Executive Committee at that time. She was previously Vice President of Public Affairs, Communications and Brand Management for Kaiser Permanente (2017). From 2006-2017, Ms. Birkett Rakow held a number of positions at Group Health Cooperative, including Executive Vice President, Marketing and Public Affairs (2014-2017), Vice President Marketing and Public Affairs (2014) and Vice President Public Affairs (2013-2014). From 2003-2006, Ms. Birkett Rakow was a member of the United States Senate Finance Committee as its Health Policy Advisor.


REGULATION
 
GENERAL
 
The airline industry is highly regulated, most notably by the federal government. The Department of Transportation (DOT), the Federal Aviation Administration (FAA) and the Transportation Security Administration (TSA) and the FAA exercise significant regulatory authority over air carriers.
 


DOT: In order to provide passenger and cargo air transportation in the U.S., aA domestic airline is required to hold a certificate of public convenience and necessity issued by the DOT.DOT in order to provide passenger and cargo air transportation in the U.S. Subject to certain individual airport capacity, noise and other restrictions, this certificate permits an air carrier to operate between any two points in the U.S. Certificates do not expire, but may be revoked for failure to comply with federal aviation statutes, regulations, orders or the terms of the certificates. While airlines are permitted to establish their own fares without government regulation, the DOT has jurisdiction over the approval of international codeshare agreements, marketing alliance agreements between major domestic carriers, international and some domestic route authorities, Essential Air Service market subsidies, carrier liability for personal or property damage, and certain airport rates and charges disputes. International treaties may also contain restrictions or requirements for flying outside of the U.S. and impose different carrier liability limits than those applicable to domestic flights. The DOT has been active in implementing a variety of “consumer protection” regulations, covering subjects such as advertising, passenger communications, denied boarding compensation and tarmac delay response.Airlines are subject to enforcement actions that are brought by the DOT from time to time for alleged violations of consumer protection and other economic regulations. We are not aware of any enforcement proceedings that could either materially affect our financial position or impact our authority to operate.


FAA: The FAA, through Federal Aviation Regulations (FARs), generally regulates all aspects of airline operations, including establishing personnel, maintenance and flight operation standards. Domestic airlines are required to hold a valid air carrier operating certificate issued by the FAA. Pursuant to these regulations, we have established, and the FAA has approved, our operations specifications and a maintenance program for each type of aircraft we operate. Each maintenance program provides for the ongoing maintenance of the relevant aircraft type, ranging from frequent routine inspections to
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major overhauls. From time to time,Periodically, the FAA issues airworthiness directives (ADs) that must be incorporated into our aircraft maintenance program and operations. All airlines are subject to enforcement actions that are brought by the FAA from time to time for alleged violations of FARs or ADs. At this time, we are not aware of any enforcement proceedings that could either materially affect our financial position or impact our authority to operate.


TSA: Airlines serving the U.S. must operate a TSA-approved Aircraft Operator Standard Security Program (AOSSP), and comply with TSA Security Directives (SDs) and regulations. Under TSA authority, we are required to collect a September 11 Security Fee of $5.60 per one-way trip from passengers and remit that sum to the government to fund aviation security measures.Airlines are subject to enforcement actions that are brought by the TSA from time to time for alleged violations of the AOSSP, SDs or security regulations. We are not aware of any enforcement proceedings that could either materially affect our financial position or impact our authority to operate.


The Department of Justice and DOT have jurisdiction over airline antitrust matters. The U.S. Postal Service has jurisdiction over certain aspects of the transportation of mail and related services. Labor relations in the air transportation industry are regulated under the Railway Labor Act.RLA. To the extent we continue to fly to foreign countries and pursue alliances with international carriers, we may be subject to certain regulations of foreign agencies and international treaties.


ENVIRONMENTAL AND OCCUPATIONAL SAFETY MATTERS
We are subject to various laws and government regulations concerning environmental matters and employee safety and health in the U.S. and other countries. We are also subject to the oversight of the Occupational Safety and Health Administration (OSHA) concerning employee safety and health matters. The U.S. Environmental Protection Agency, OSHA and other federal agencies have been authorized to create and enforce regulations that have an impact on our operations. In addition to these federal activities, various states have been delegated certain authorities under these federal statutes. Many state and local governments have adopted environmental and employee safety and health laws and regulations. We maintain our safety health and environmentalhealth programs in order to meet or exceed these requirements.


ENVIRONMENTAL
We are also subject to various laws and government regulations concerning environmental matters, both domestically and internationally. Domestic regulations that have an impact to our operations include the Airport Noise and Capacity Act of 1990, the Clean Air Act, Resource Conservation and Recovery Act, Clean Water Act, Safe Drinking Water Act, the Comprehensive Environmental Response and Compensation Liability Act, the National Environmental Policy Act (including Environmental Justice), Emergency Planning and Community Right-to-Know Act and the Toxic Substances Control Act. Many state and local environmental regulations exceed these federal regulations. In the future we expect there mayto be incremental legislation to reduce carbon and otheraimed at further reduction of greenhouse gas emissions. Over the course of several years, we have transitioned to more fuel-efficient aircraft fleetsemissions, hazardous substances and reduced our emissions with the goal of continuing that trend.additional focus on environmental justice.


The Airport Noise and Capacity Act recognizes the rights of airport operators with noise problems to implement local noise abatement programs so long as they do not interfere unreasonably with interstate or foreign commerce or the national air transportation system. Authorities in several cities have established aircraft noise reduction programs, including the imposition of nighttime curfews. We believe we have sufficient scheduling flexibility to accommodate local noise restrictions.

The impacts of carbon dioxide emissions generated by the airline industry and the impact of those emissions on climate change have faced increased scrutiny. Further, we know that attention to climate issues and impact have grown amongst our employees and guests. We recognize that our operations have an impact on the environment, and are responsible for addressing those impacts through our own operations, as well as in partnership with governments, industry, manufacturers, employees and guests to enable new technology for the long-term.

The airline industry committed to carbon neutral growth starting in 2020. Through this commitment we have joined participation in the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA), a global, market-based emissions offset program issued by the International Civil Aviation Organization to be carbon neutral for international growth. As a result of the COVID-19 pandemic, the growth baseline year was modified and set to 2019 during the initial phase. This does not have a direct impact on domestic flights, however the EPA finalized a rule in 2020 on aircraft emission standards which aligns with the international agreements. Additional commitments to decarbonize through the Paris Climate Accord and domestic carbon neutrality remain a potential impact to our industry.

Our commitment to sustainability is anchored by our efforts to reduce our carbon emissions from jet fuel. To mitigate emissions and keep with industry commitments towards reductions, we have taken a number of key actions, including transitioning to more fuel-efficient aircraft fleets, such as the Boeing 737 MAX, utilizing fuel-efficient winglets, and flying efficient flight paths. Alaska has joined with others at Seattle Tacoma International Airport and San Francisco International Airport to strengthen the pathway to commercially viable sustainable aviation fuel. Through an offtake agreement with Neste in San Francisco, Alaska has started to use sustainable aviation fuel on an ongoing basis to reduce the lifecycle carbon dioxide emissions of our flights and will help comply with CORSIA obligations. In 2020, we also strengthened our commitment to emissions reduction through a partnership with Microsoft. Alaska Airlines and Microsoft are partnering to use sustainable
17



aviation fuel to reduce the climate change impact of Microsoft employee travel on the top routes their employees fly. In addition, Alaska and Horizon continue to utilize electric ground equipment at airports when we have the infrastructure to support it.

Overall, the total Alaska mainline greenhouse gas emissions intensity trend has improved significantly since 2009 with our goals to reduce emissions intensity. More broadly, we know that being responsible for our impact is a critical part of delivering value for all those who depend on us – employees, communities, guests, and owners – over the long term. To that end, we are focused on addressing the breadth of our most significant environmental impacts across emissions and waste, as well as important social impacts. Alaska leads the industry in inflight recycling and has reduced waste to landfill by over 60% per passenger over the past decade. In 2018, we were the first U.S. airline to remove plastic straws and stir sticks from our aircraft and in 2019, we launched a campaign called #FillBeforeYouFly to engage our employees and guests in reducing plastic waste. For more details on Alaska’s emission reductions programs as well as status on other key environmental initiatives, see Alaska’s annual Sustainability Reports and environmental performance metrics on our website,
www.flysustainably.com/reports. The information contained on our sustainability website is not a part of this annual report on Form 10-K.

Although we do not currently anticipate that these regulatory matters, individually or collectively,specific environmental regulation will have a material effect on our financial condition, results of operations or cash flows, new regulations, related to our existing or past operations, or compliance issues that we do not currently anticipate could have the potentialimpact to harm our financial condition, results of operations or cash flows in future periods.




INSURANCE


We carry insurance of types customary in the airline industry and in amounts deemed adequate to protect our interests and property and to comply both with federal regulations and certain credit and lease agreements. The insurance policies principally provide coverage for Airline Hull, Spares and Comprehensive Legal Liability, War and Allied Perils, and Workers’ Compensation. In addition, we currently carry a Cyber Insurance policy in the event of security breaches from malicious parties.


We believe that our emphasis on safety and our state-of-the-art flight deck safety technology help to control the cost of our insurance.


WHERE YOU CAN FIND MORE INFORMATION
 
Our filings with the Securities and Exchange Commission, including our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports are available on our website at www.alaskaair.com, free of charge, as soon as reasonably practicable after the electronic filing of these reports with the Securities and Exchange Commission. The information contained on our website is not a part of this annual report on Form 10-K.
 
GLOSSARY OF TERMS


Adjusted net debt - long-term debt, including current portion, plus capitalized operating leases, less cash and marketable securities

Adjusted net debt to EBITDAR - represents adjusted net debt divided by EBITDAR (trailing twelve months earnings before interest, taxes, depreciation, amortization, special items and rent)

Aircraft Utilization - block hours per day; this represents the average number of hours per day our aircraft are in transit


Aircraft Stage Length - represents the average miles flown per aircraft departure


ASMs - available seat miles, or “capacity”; represents total seats available across the fleet multiplied by the number of miles flown


CASM - operating costs per ASM, or "unit cost"; represents all operating expenses including fuel and special items


CASMex - operating costs excluding fuel and special items per ASM; this metric is used to help track progress toward reduction of non-fuel operating costs since fuel is largely out of our control


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Debt-to-capitalization ratio - represents adjusted debt (long-term debt plus the present value of futurecapitalized operating lease payments)liabilities) divided by total equity plus adjusted debt


Diluted Earnings per Share - represents earnings per share (EPS) using fully diluted shares outstanding

Diluted Shares - represents the total number of shares that would be outstanding if all possible sources of conversion, such as stock options, were exercised


Economic Fuel - best estimate of the cash cost of fuel, net of the impact of our fuel-hedging program


Free Cash Flow - total operating cash flow generated less cash paid for capital expenditures

Load Factor - RPMs as a percentage of ASMs; represents the number of available seats that were filled with paying passengers


Mainline - represents flying Boeing 737, and Airbus 320 family and Airbus 321neo jets and all associated revenues and costs


PRASM - passenger revenue per ASM; commonly called “passenger unit revenue”

Productivity - number of revenue passengers per full-time equivalent employee


RASM - operating revenue per ASMs, or "unit revenue"; operating revenue includes all passenger revenue, freight & mail, Mileage Plan™ and other ancillary revenue; represents the average total revenue for flying one seat one mile


Regional - represents capacity purchased by Alaska from Horizon SkyWest and PenAir. InSkyWest. Financial results in this segment Regional recordsinclude actual on-board passenger revenue, less costs such as fuel, distribution costs, and payments made to Horizon SkyWest and PenAirSkyWest under the respective capacity purchased arrangement (CPAs)(CPA). Additionally, Regional includes an allocation of corporate overhead such as IT, finance, and other administrative costs incurred by Alaska and on behalf of Horizon.Horizon




RPMs - revenue passenger miles, or "traffic"; represents the number of seats that were filled with paying passengers; one passenger traveling one mile is one RPM


Yield - passenger revenue per RPM; represents the average revenue for flying one passenger one mile



ITEM 1A. RISK FACTORS
 
If any of the following occurs, our business, financial condition and results of operations could suffer.be harmed. The trading price of our common stock could also decline. We operate in a continually changing business environment. In this environment, new risks may emerge, and already identified risks may vary significantly in terms of impact and likelihood of occurrence. Management cannot predict such developments, nor can it assess the impact, if any, on our business of such new risk factors or of events described in any forward-looking statements.


We have adopted an enterprise-wide risk analysis and oversight program designed to identify the various risks faced by the organization, assign responsibility for managing those risks to individual executives as well as align these risks with Board oversight. These enterprise-wide risks have been aligned to the risk factors discussed below.


COVID-19

The global pandemic caused by COVID-19, and related measures implemented to combat its spread has had, and is expected to continue to have, a material adverse effect on the Company’s operations, financial position and liquidity.

In late 2019, an outbreak of novel coronavirus and its resulting disease (COVID-19) was detected in Wuhan, China. Since that time, COVID-19 has spread rapidly throughout the globe, including within the United States, where millions of cases have been positively diagnosed to date. In March 2020, the President of the United States declared a national emergency in response to the rapid spread, and all markets we serve implemented some measure of travel restriction or stay-at-home order. These orders, combined with a wariness among the public of travel by aircraft due to perceived risk of infection, resulted in an unprecedented decline in business and leisure travel. Cancellations of conventions and conferences, sporting events, concerts and other similar events, as well as the closure of popular tourist destinations, contributed to this decline. This reduction in demand had a material adverse impact on our revenues and results of operations. As there is uncertainty of when these restrictions will be lifted or when demand may return, we expect to continue to see negative impacts from the COVID-19 pandemic on our business. Our operations could be negatively affected further if our employees are quarantined or sickened as a result of exposure to COVID-19, or if they are subject to additional governmental COVID-19 stay-at-home health orders or similar
19



restrictions. Measures restricting the ability of our airport or inflight employees to come to work may cause further deterioration in our service or operations, all of which could negatively affect our business. Additionally, the availability of COVID-19 vaccines and the timing of inoculation in each state we serve will impact the willingness of the public to travel and our ability to recover from the impacts of the pandemic.

In response to the pandemic, we implemented, and continue to refine and adjust, a comprehensive strategy to mitigate the impacts on our business. This strategy may itself have negative impacts on our business and operations. One such action is the elimination of change fees for first and main cabin fares and the ability to rebook travel for an extended period beyond standard rebooking terms. The loss of change fee revenue, combined with ongoing significant ticket cancellation activity, has adversely impacted our revenues and liquidity.

We have also implemented significant cash preservation and cost reduction strategies in response to the impacts of COVID-19. These strategies include, but are not limited to, capital expenditure reductions, solicitation of voluntary short- and long-term leaves of absence and renegotiation of contractual terms and conditions with vendors. These measures, while helpful in slowing the rate at which we utilize our cash, are not expected to fully offset the loss of cash as a result of decreased ticket sales. Further, should we not be able to recall and provide training to those accepting long-term leaves of absence to provide staffing to match our expectations of capacity, we may not be able to capitalize on the return of demand. This may have a negative impact on our financial results.

At this time, we are unable to predict what impact the pandemic will have on future customer behavior. Future business travel may be impacted by widespread use of video conferencing or the reduction of business travel budgets. Travelers may also be more reluctant in general to travel, and the Company may need to expend significant resources to educate and demonstrate that air travel does not pose a health risk. In addition, the Company has incurred, and will continue to incur COVID-19 related costs for enhanced aircraft cleaning and additional procedures to limit transmission among employees and guests. Although these procedures are elective, the industry may be subject to mandated cleaning and safety measures in the future, which may be costly and take a significant amount of time to implement. Additionally, the availability of COVID-19 vaccines and the timing of inoculation in each state we serve will impact the willingness of the public to travel. These contingencies, individually and in the aggregate, could have a material adverse impact on our business.

We have accepted certain conditions by accepting funding under the Payroll Support Program of the Coronavirus Aid, Relief and Economic Security (CARES) Act.

The CARES Act was signed into law on March 27, 2020, providing U.S. airlines and related businesses the ability to access liquidity in the form of grants, loans, loan guarantees and other investments by the U.S. government.

In 2020, the Company, Alaska, Horizon, and McGee entered agreements with the United States Department of the Treasury (Treasury) to secure approximately $1.1 billion of funding under the CARES Act Payroll Support Program (PSP), of which $290 million is in the form of an unsecured senior term loan payable over ten years. On January 15, 2021, Alaska and Horizon finalized agreements with the Treasury and accepted partial disbursement of funds through an extended round of PSP funding, made available under the Consolidated Appropriations Act, 2021. PSP proceeds must be used exclusively for employee payroll and benefits expenses in accordance with the terms and conditions of the PSP agreements and the applicable provisions of the CARES Act.

Also in 2020, the Company and its airline subsidiaries entered agreements with the Treasury to obtain access to term loans of approximately $1.9 billion under the CARES Act loan program. Funds drawn under the loan program must be secured with assets owned by Alaska or Horizon.

To date, the Company has drawn $135 million from the loan facility, and may, at its option, borrow additional amounts in up to two subsequent borrowings until May 28, 2021. All proceeds must be used for general corporate purposes and operating expenses in accordance with the terms and conditions of the loan agreements and the applicable provisions of the CARES Act. All borrowings are pre-payable in whole or in part and are ultimately due and payable on September 26, 2025 (or March 28, 2025 with respect to the portion of the loan, if any, secured with certain loyalty program assets).

In addition to repayment commitments, we are subject to the following conditions under our CARES Act PSP and loan agreements:

Alaska, Horizon and McGee have to refrain from conducting involuntary furloughs or reducing employee rates of pay or benefits for non-officer employees through March 31, 2021;

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Alaska and Horizon may have to maintain DOT-prescribed levels of air service to markets they served as of March 1, 2020, through March 1, 2022;

The Company may not repurchase its common stock or pay dividends on its common stock until the later of March 31, 2022, or one year after secured loan funds are repaid;

The Company must meet minimum liquidity and collateral coverage ratio requirements until the secured loan funds are repaid;

Compensation and severance payments for officers and employees who earned more than $425,000 in total compensation in 2019 will be subject to maximum limitations through the later of October 1, 2022, or one year after secured loan funds are repaid; and

The Company must maintain certain internal controls and records, and provide any additional reporting required by the U.S. government, relating to PSP and loan funding.

These conditions may adversely affect the Company’s profitability, our ability to negotiate favorable terms with loyalty partners, our attractiveness to investors, and our ability to compensate at market-competitive levels and retain key personnel.

SAFETY, COMPLIANCE AND OPERATIONAL EXCELLENCE


Our reputation and financial results could be harmed in the event of an airline accident or incident.
 
An accident or incident involving one of our aircraft or an aircraft operated by one of our codeshare partners or CPA carriers could involve a significant loss of life and result in a loss of confidence in our Company by the flying public and/or aviation authorities. We could experience significant claims from injured passengers, bystanders and surviving relatives, as well as costs for the repair or replacement of a damaged aircraft and temporary or permanent loss from service. We maintain liability insurance in amounts and of the type generally consistent with industry practice, as do our codeshare partners and CPA carriers. However, the amount of such coverage may not be adequate to fully cover all claims, and we may be forced to bear substantial economic losses from such an event. Substantial claims resulting from an accident in excess of our related insurance coverage would harm our business and financial results. Moreover, any aircraft accident or incident, even if it is fully insured and does not involve one of our aircraft, could cause a public perception that our airlines or the aircraft we or our partners fly are less safe or reliable than other transportation alternatives. This would harm our business.


We announced plans to replace many of our Airbus aircraft with Boeing 737 MAX aircraft, and in January 2021 we took delivery of our first MAX aircraft, which is expected to enter revenue service in March 2021. Although the grounding of the aircraft was lifted in late 2020 following an extensive recertification process, there is potential the traveling public may not trust the aircraft for safe operation. As a result, we may be required to expend significant resources in restoring guest confidence on the safe operation of the 737 MAX aircraft. Failure to address guest confidence may negatively harm our business, growth plans and results of operations.

Our operations are often affected by factors beyond our control, including delays, cancellations and other conditions, which could harm our business, financial condition and results of operations.


As is the case for all airlines, our operations often are affected by delays, cancellations and other conditions caused by factors largely beyond our control.


Factors that might impact our operations include:


contagious illness and fear of contagion;

congestion, construction, and/or space constraints at airports, specifically in our hub locations of Seattle, Los Angeles, and San Francisco;


air traffic control problems;


adverse weather conditions;

lack of operational approval (e.g. new routes, aircraft deliveries, etc.);

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adverse weather conditions;
 
increased security measures or breaches in security;

contagious illness and fear of contagion;
 
changes in international treaties concerning air rights;


international or domestic conflicts or terrorist activity; and




other changes in business conditions.


Due to ourthe concentration of flights along the West Coast and Alaska, we believe a large portion of our operation is more susceptible to air traffic control delays. Additionally, due to our concentration of flights in the Pacific Northwest and Alaska, we believe a large portion of our operation is more susceptible to adverse weather conditions.conditions than other carriers. A general reduction in airline passenger traffic as a result of any of the above-mentioned factors could harm our business, financial condition and results of operations.


Changes in government regulation imposing additional requirements and restrictions on our operations could increase our operating costs and result in service delays and disruptions.
 
Airlines are subject to extensive regulatory and legal requirements, both domestically and internationally, that involve significantrequire substantial compliance costs. In the last several years, Congress has passed laws, and the U.S. DOT, the TSA and the FAA have issued regulations that have required significant expenditures relating to maintenance of aircraft, operation of airlines and broadening of consumer protections. As a result of the COVID-19 pandemic, we expect further regulation of on-board health and hygiene matters.


Similarly, there are a number of legislative and regulatory initiatives and reforms at the federal, state and local levels. These initiatives include increasingly stringent laws to protect the environment, minimum wage requirements, mandatory paid sick or family leave, and health care mandates. TheyThese laws could affect our relationship with our workforce and the vendors that serve our airlines and cause our expenses to increase without an ability to pass through these costs. New initiatives with employer-funded costs, specifically those impacting Washington State, could disproportionately increase our cost structure as compared to our competitors. In recent years, the airline industry has experienced an increase in litigation over the application of state and local employment laws, particularly in California.Application of these laws may result in operational disruption, increased litigation risk, and impact on negotiated labor agreements. Additionally, compliance with existing and future regulation around environmental laws, including those involving aircraft emissions and environmental investigation and remediation costs, could require significant expenditures or result in significant fines or penalties.


Almost all commercial service airports are owned and/or operated by units of local or state governments. Airlines are largely dependent on these governmental entities to provide adequate airport facilities and capacity at an affordable cost. Many airports have increased their rates and charges to air carriers to reflect higher costs of security, updates to infrastructure and other. Additional laws, regulations, taxes, airport rates and airport charges may be occasionally proposed that could significantly increase the cost of airline operations or reduce the demand for air travel. Although lawmakers may impose these additional fees and view them as “pass-through” costs, we believe that a higher total ticket price will influence consumer purchase and travel decisions and may result in an overall decline in passenger traffic, which would harm our business. Additionally, changes in laws and regulations at the local level may be difficult to track and maintain compliance. Any instances of non-compliance could result in additional fines and fees.


The airline industry continues to face potential security concerns and related costs.


Terrorist attacks, the fear of such attacks or other hostilities involving the U.S. could have a significant negative effect on the airline industry, including us, and could:
 
significantly reduce passenger traffic and yields as a result of a potentially dramatic drop in demand for air travel;
 
significantly increase security and insurance costs;
 
make war risk or other insurance unavailable or extremely expensive;
 
increase fuel costs and the volatility of fuel prices;
 
increase costs from airport shutdowns, flight cancellations and delays resulting from security breaches and perceived safety threats; and
 
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result in a grounding of commercial air traffic by the FAA.
 
The occurrence of any of these events would harm our business, financial condition and results of operations.
 
We rely on third-party vendors for certain critical activities.activities, which could expose us to disruptions in our operation or unexpected cost increases.
 
We rely on outside vendors for a variety of services and functions critical to our business, including airframe and engine maintenance, regional flying, ground handling, fueling, computer reservation system hosting, telecommunication systems, information technology infrastructure and services, and deicing.deicing, among others.
 
Even though we strive to formalize agreements with these vendors that define expected service levels, our use of outside vendors increases our exposure to several risks. In the event that one or more vendors go into bankruptcy, ceases operation or fails to perform as promised, replacement services may not be readily available at competitive rates, or at all. If one of our vendors fails to perform adequately, we may experience increased costs, delays, maintenance issues, safety issues or negative


public perception of our airline. Vendor bankruptcies, unionization, regulatory compliance issues or significant changes in the competitive marketplace among suppliers could adversely affect vendor services or force us to renegotiate existing agreements on less favorable terms. These events could result in disruptions in our operations or increases in our cost structure.

INTEGRATION OF VIRGIN AMERICA

We may be unable to effectively integrate Virgin America’s business and realize the anticipated benefits of the acquisition.

We must devote significant management attention and resources to integrating the business practices and operations of Virgin America. Potential difficulties we may encounter as part of the integration process include the following:

the challenges associated with integrating Virgin America employees into Alaska's workforce, including seniority list integration, and negotiation of transition process agreements, while maintaining our focus on providing consistent, high quality customer service;

the inability to successfully attract and retain Virgin America guests upon integration with Alaska;

the challenges associated with integrating complex systems, technology, aircraft fleets, networks, facilities and other assets in a seamless manner that minimizes any adverse impact on guests, suppliers, employees and other constituents; and

the challenges associated with operating aircraft types new to our operations, specifically the Airbus A319, A320, and A321neo.

Any of the foregoing factors could adversely affect our ability to maintain relationships with guests, suppliers, employees and other constituencies or our ability to achieve the anticipated benefits of the acquisition on a timely basis, or at all. These factors could also reduce our earnings or otherwise adversely affect our business and financial results. In addition, integration requirements have caused, and may continue to cause, a delay of other strategic initiatives.

The need to integrate Virgin America’s workforce into collective bargaining agreements with Alaska's workforce presents the potential for delay in achieving expected synergies and other benefits or labor disputes that could adversely affect our operations and costs.

The successful integration of Virgin America and achievement of the anticipated benefits of the acquisition depend significantly on integrating Virgin America’s employees into Alaska and on maintaining productive employee relations. Failure to do so presents the potential for delays in achieving expected synergies and other benefits of integration or labor disputes that could adversely affect our operations and costs. The process for integrating labor groups in an airline merger is governed by a combination of the Railway Labor Act, the McCaskill-Bond Act, and where applicable, the existing provisions of our CBAs, in addition to internal union policies.

As part of the transition agreement with the pilot workgroup, there is a temporary “fence” between Alaska and Virgin America pilots requiring that only Alaska pilots operate Boeing aircraft and only Virgin America pilots operate Airbus aircraft. Through the implementation of the recent Joint Collective Bargaining Agreement that now applies to all pilots from both airlines, this fence will be removed when the two groups are combined into a single scheduling system later in 2018.In addition, flight attendants, dispatchers, and mechanics cannot be fully integrated until transition agreements have been reached and single seniority lists have been provided to the Company by each workgroup. Achievement of expected synergies and other benefits will be delayed until the time that operational integration is obtained.

We will need to launch certain branding or rebranding initiatives in connection with the integration that may take a significant amount of time and involve substantial costs and that may not be favorably received by our guests.

We may incur substantial costs as a result of rebranding Virgin America’s products and services, including updating the aircraft livery and configuration, and may not be able to achieve or maintain brand name recognition or status that is comparable to the recognition and status previously enjoyed by Virgin America in any of Virgin America’s markets. The failure of any such rebranding initiatives could adversely affect our ability to attract and retain guests, which could cause us not to realize some or all of the anticipated benefits contemplated to result from the acquisition.



We are expected to incur substantial expenses related to the integration of Virgin America.

We are expected to continue to incur substantial integration and transition expenses in connection with the acquisition of Virgin America, including the necessary costs associated with integrating the operations of Alaska and Virgin America. There are a large number of processes, policies, procedures, operations, technologies and systems that must be integrated, including ticketing/distribution, maintenance and flight operations. While we have assumed that a certain level of expenses will be incurred, there are many factors beyond our control that could affect the total amount or the timing of the integration expenses. Moreover, many of the expenses that will be incurred are, by their nature, difficult to estimate accurately. These expenses could, particularly in the near term, exceed the financial benefits we expect to achieve from the acquisition, including the elimination of duplicative expenses and the realization of economies of scale and cost savings. These integration expenses likely will continue to result in us taking charges against earnings in future periods, and the amount and timing of such charges are uncertain at present.

The application of the acquisition method of accounting resulted in us recording a significant amount of goodwill, which could result in significant future impairment charges and negatively affect our financial results.

In accordance with applicable acquisition accounting rules, we recorded goodwill on our consolidated balance sheet to the extent the Virgin America acquisition purchase price exceeded the net fair value of Virgin America’s tangible and identifiable intangible assets and liabilities as of the acquisition date. Goodwill is not amortized, but is tested for impairment at least annually. We could record impairment charges in our results of operations as a result of, among other items, extreme fuel price volatility, a significant decline in the fair value of certain tangible or intangible assets, unfavorable trends in forecasted results of operations and cash flows, uncertain economic environment and other uncertainties. We can provide no assurance that a significant impairment charge will not occur in one or more future periods. Any such charges may materially negatively affect our financial results.

We obtain our rights to use the Virgin brand under agreements with certain entities affiliated with the Virgin Group, and we would lose those rights if these agreements are terminated or not renewed.

Virgin America is a party to license agreements with certain entities affiliated with the Virgin Group pursuant to which we obtain rights to use the Virgin brand. The licensor may terminate the agreements upon the occurrence of a number of specified events including if Virgin America commits a material breach of its obligations under the agreements that is uncured for more than 10 business days or if it materially damages the Virgin brand. If we lose our rights to use the Virgin brand, our current plan to discontinue use of the Virgin America trademarks gradually would need to be accelerated, which could have an adverse impact on our financial condition.

The Virgin brand is not under our control, and negative publicity related to the Virgin brand name could materially adversely affect our business.

Virgin America licenses rights to the Virgin brand from certain entities affiliated with the Virgin Group on a non-exclusive basis. The Virgin brand is also licensed to and used by a number of other companies, including two airlines, Virgin Atlantic Airways and Virgin Australia Airlines, operating in other geographies. We rely on the general goodwill of consumers and our employees towards the Virgin brand. Consequently, any adverse publicity in relation to the Virgin brand name, its principals, particularly Sir Richard Branson who is closely associated with the brand, or another Virgin-branded company over which we have no control or influence could have a material adverse effect on our business.


STRATEGY


The airline industry is highly competitive and susceptible to price discounting and changes in capacity, which could have a material adverse effect on our business. If we cannot successfully compete in the marketplace, our business, financial condition, and operating results will be materially adversely affected.


The U.S. airline industry is characterized by substantial price competition. In recent years, the market share held by low-cost carriers and ultra low-cost carriers has increased significantly and is expected to continue to increase. Airlines also compete for market share by increasing or decreasing their capacity, route systems, and the number of markets served. Several of our competitors have increased their capacity in markets we serve, particularly in our key West Coast markets. This dynamic may be exacerbated by actions from airlines as we compete to attract passengers during the recovery from the COVID-19 pandemic. The resulting increased competition in both domestic and international markets may have a material adverse effect on our results of operations, financial condition, or liquidity.




We continue to strive toward maintaining and improving our competitive cost structure by setting aggressive unit cost-reduction goals. This is an important part of our business strategy of offering the best value to our guests through low fares while achieving acceptable profit margins and return on capital. If we are unable to maintain our cost advantage over the long-term and achieve sustained targeted returns on invested capital, we will likely not be able to grow our business in the future or weather industry downturns. Therefore, our financial results may suffer.


The airline industry may undergo further restructuring, consolidation, or the creation or modification of alliances or joint ventures, any of which could have a material adverse effect on our business, financial condition and results of operations.


We continue to face strong competition from other carriers due to restructuring, consolidation, and the creation and modification of alliances and joint ventures. Since deregulation, both the U.S. and international airline industries have experienced consolidation through a number of mergers and acquisitions. Carriers may also improve their competitive positions through airline alliances, slot swaps/acquisitions and/or joint ventures. Certain airline joint ventures further competition by allowing airlines to coordinate routes, pool revenues and costs, and enjoy other mutual benefits, achieving many of the benefits of consolidation.


Our concentration in certain markets could cause us to be disproportionately impacted by adverse changes in circumstances in those locations.
 
Our strategy includes being the premier carrier for people living on the West Coast. This results in a high concentration of our business in key West Coast markets. A significant portion of our flights occur to and from our Seattle, Portland, and Bay Area hubs. In 2017,2020, passengers to and from Seattle, Portland, and the Bay Area accounted for 81%84% of our total guests.


We believe that concentrating our service offerings in this way allows us to maximize our investment in personnel, aircraft and ground facilities, as well as to gain greater advantage from sales and marketing efforts in those regions. As a result, we remain highly dependent on our key markets. Our business could be harmed by any circumstances causing a reduction in demand for
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air transportation in our key markets. An increase in competition in our key markets could also cause us to reduce fares or take other competitive measures that, if sustained, could harm our business, financial condition and results of operations.


We are dependent on a limited number of suppliers for aircraft and parts.
 
Alaska is dependent on Boeing and Airbus as its sole suppliersuppliers for aircraft and many aircraft parts. Virgin AmericaHorizon is similarly dependent on Airbus, and Horizon is dependent on BombardierDe Havilland and Embraer. Additionally, each carrier is dependent on sole suppliers for aircraft engines for each aircraft type. As a result, we are more vulnerable to issues associated with the supply of those aircraft and parts including design defects, mechanical problems, contractual performance by the manufacturers, or adverse perception by the public that would result in customer avoidance or in actions by the FAA. Should we be unable to resolve known issues with certain of our aircraft or engine suppliers, it may result in the inability to operate our aircraft for extended periods. Additionally, if COVID-19 causes our limited vendors to have performance problems, reduced or ceased operations, bankruptcies, or other events causing them to be unable to fulfill their commitments to us, our operations and business could be materially adversely affected.
Should these suppliers be unable to manufacture or deliver new aircraft, we may not be able to grow our fleet at our intended rate, which could impact our financial position. Following the recertification of the 737 MAX aircraft, Boeing has a significant production backlog which may impact the timing of deliveries. We have 32 737-9 MAX aircraft on order, with 13 aircraft deliveries currently anticipated in 2021. If we are unable to receive these aircraft and future aircraft in a timely manner, our growth plans could be significantly impacted. Additionally, further consolidation amongst aircraft and aircraft parts manufacturers could further limit the number of suppliers. This could result in an inability to operate our aircraft or instability in the foreign countries in which the aircraft and its parts are manufactured.


We rely on partner airlines for codeshare and frequent flyer marketing arrangements.
 
Our airlines are parties to marketing agreements with a number of domestic and international air carriers, or “partners.“partners," including the West Coast International Alliance (WCIA) with American, which was announced in 2020. These agreements provide that certain flight segments operated by us are held out as partner “codeshare” flights and that certain partner flights are held out for sale as Alaska or Virgin America codeshare flights. In addition, the agreements generally provide that members of Alaska’s Mileage Plan™ program can earn credit on or redeem credit for partner flights and vice versa. We receive revenue from flights sold under codeshare and from interline arrangements. In addition, we believe that the frequent flyer arrangements are an important part of our frequent flyerloyalty program. The loss of a significant partner through bankruptcy, consolidation, or otherwise, could have a negative effect on our revenues or the attractiveness of our Mileage Plan™ program, which we believe is a source of competitive advantage.


We routinely engage in analysis and discussions regarding our own strategic position, including alliances, codeshare arrangements, interline arrangements, and frequent flyer program enhancements, and maywill continue to have future discussions with other airlines regarding similar activities. If other airlines participate in consolidation or reorganization, those airlines may significantly improve their cost structures or revenue generation capabilities, thereby potentially making them stronger competitors of ours and potentially impairing our ability to realize expected benefits from our own strategic relationships.



Our impending entry into the oneworld global alliance is expected to provide us with many benefits, including the ability to seamlessly connect our guests to more points around the globe, as well as better serve corporate partners. Entry into the alliance may cause us to lose existing codeshare agreements with partners who are not oneworld members, and could limit options to bring non-oneworld carrier partners into our Mileage PlanTM program. Further, maintaining the WCIA with another U.S. airline may expose us to additional regulatory scrutiny. Failure to appropriately manage these partnerships and alliances could negatively impact future growth plans and our financial position.


Economic uncertainty, or another recession, would likely impact demand for our product and could harm our financial condition and results of operations.
 
The airline industry, which is subject to relatively high fixed costs and highly variable and unpredictable demand, is particularly sensitive to changes in economic conditions. We are also highly dependent on U.S. consumer confidence and the health of the U.S. economy. Unfavorable U.S. economic conditions have historically driven changes in travel patterns and have resulted in reduced spending for both leisure and business travel. For some consumers, leisure travel is a discretionary expense, and shorter distance travelers, in particular, have the option to replace air travel with surface travel. Businesses are able to forgo air travel by using communication alternatives such as videoconferencingvideo conferencing or may be more likely to purchase less expensive tickets to reduce costs, which can result in a decrease in average revenue per seat. Unfavorable economic conditions also hamper the ability of airlines to raise fares to counteract increased fuel, labor and other costs. Unfavorable or even uncertain economic conditions could negatively affect our financial condition and results of operations.

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INFORMATION TECHNOLOGY
We rely heavily on automated systems to operate our business, and a failure to invest in new technology or a disruption of our current systems or their operators could harm our business.
We depend on automated systems to operate our business, including our airline reservation system, our telecommunication systems, our website, our maintenance systems, our check-in kiosks, mobile devices, and other systems. Substantially all of our tickets are issued to our guests as electronic tickets, and the majority of our customers check inguests check-in using our website, airport kiosks, or our mobile application. We depend on our reservation system to be able to issue, track and accept these electronic tickets. In order for our operations to work efficiently, we must continue to invest in new technology to ensure that our website, reservation system and check-in systems are able to accommodate a high volume of traffic, maintain information security and deliver important flight information. Substantial or repeated website, reservations system or telecommunication systems failures or service disruptions could reduce the attractiveness of our services and cause our guests to do business with another airline. In addition, we rely on other automated systems for crew scheduling, flight dispatch and other operational needs. We also plan to move our primary data center location. Disruptions, failed migration, untimely recovery, or a breach of these systems or theour data center could result in the loss of important data, an increase of our expenses, an impact on our operational performance, or a possible temporary cessation of our operations.


If we do not maintain the privacyFailure to appropriately comply with information security rules and security ofregulations or safeguard our information, weemployee or guest data could result in damage to our reputation and cause us to incur substantial legal and regulatory costs.cost.


We accept, store and transmit information about our guests, our employees, our business partners, and our business. Many international and U.S. jurisdictions have established or are in the process of establishing their own data security and privacy regulatory framework with which we, our business partners, and our corporate customers must comply. There are also various bills pending at the U.S. state and federal levels that could impose additional privacy and data security obligations. This uncertain and increasingly complex regulatory environment may result in significant expenses associated with increased investment in technology and the development of new operational processes, particularly as we continue to collect and retain large amounts of personal information. If our online activities or our other customer-facing technology systems do not function as designed, we may experience a loss of customer confidence, decreased sales, or be exposed to fraud, any of which could materially and adversely affect our reputation and operations. In addition, we frequently rely on third-party hosting sites and data processors, including cloud providers. To the extent that either we or third parties with whom we share information are found to be out of compliance with applicable laws and regulations, we could be subject to additional litigation, regulatory risks and reputational harm.

Cyber security threats have and will continue to impact our business. Failure to appropriately mitigate these risks could negatively impact our operations, onboard safety, reputation and financial condition.

Our sensitive information relies on secure transmissionis securely transmitted over public and private networks.  Our systems are subject to increasing and evolving cyber security risks. Unauthorized parties have attempted and continue to attempt to gain access to our systems and information, including through fraudulent misrepresentation and other means of deception. Methods used by unauthorized parties are continually evolving and may be difficult to identify. Because of these ever-evolving risks and regular attacks, we continue to review policies and educate our people on various methods utilized in attempts to gain unauthorized access to bolster awareness and encourage cautionary practices. However, the nature of these attacks means that proper policies and education may not be enough to prevent all unauthorized access. A compromise of our systems, the security of our infrastructure or those of other business partners that result in our information being accessed or stolen by unauthorized persons could adversely affect our operations and our reputation. A cybersecurity attack impacting our onboard or other operational systems may result in an accident or incident onboard or significant operational disruptions, which could adversely affect our reputation, operation and financial position. Further, a significant portion of our office employees have transitioned to remote work, which could increase our potential exposure to cyberattacks, and could compromise our financial or operational systems.


FINANCIAL CONDITION AND FINANCIAL MARKETS


Our business, financial condition and results of operations are substantially exposed to the volatility of jet fuel prices. Significant increases in jet fuel costs would harm our business.
 
Fuel costs constitute a significant portion of our total operating expenses. Future increases in the price of jet fuel may harm our business, financial condition and results of operations unless we are able to increase fares and fees or add additional ancillary services to attempt to recover increasing fuel costs.


Our indebtedness
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We have a significant amount of debt and other fixed obligations, and have incurred substantial incremental debt in response to the COVID-19 pandemic. These obligations could lead to liquidity constraints that may restrictrestraints and have a material adverse effect on our activities.financial position.


We incurred a significant amount of new debt to finance our acquisition of Virgin America. We now have,carry, and will continue to havecarry for the foreseeable future, a substantial amount of debt. Duedebt and aircraft operating lease commitments. In response to the COVID-19 pandemic, we have incurred and may continue to seek new financing sources to fund our operations while demand remains at an unprecedented low level and for the unknown duration of any economic recovery period. Although we aim to keep our leverage low, due to our high fixed costs, including aircraft lease commitments and debt service, a decrease in revenues would result in a disproportionately greater decrease in earnings.




Our outstanding long-term debt and other fixed obligations could have important consequences. For example, they could limit our ability to obtain additional financing to fund our future capital expenditures, working capital or other purposes; require us to dedicate a material portion of our operating cash flow to fund lease payments and interest payments on indebtedness, thereby reducing funds available for other purposes; or limit our ability to withstand competitive pressures and reduce our flexibility in responding to changing business and economic conditions. Further, as we incur incremental obligations, issuers may require future debt agreements to contain more restrictive covenants or require additional collateral beyond historical market terms which may further restrict our ability to successfully access capital.


Although we have historically been able to generate sufficient cash flow from our operations to pay our debt and other fixed obligations when they become due, we cannot ensure we will be able to do so in the future. If we fail to do so, our business could be harmed.


Our maintenance costs will increase as our fleet ages, and we will periodically incur substantial maintenance costs due to the timing of maintenance events of our aircraft.


As of December 31, 2017,2020, the average age of our NextGen aircraft (B737-800,(B737-700, -800, -900, -900ERs) was approximately 7.59.9 years, the average age of our A319,operating A320 and A321neo aircraft was approximately 7.37.2 years, the average age of our Embraerowned E175 aircraft was approximately 1.22.6 years, and the average age of our Q400 aircraft was approximately 1112.7 years. Our relatively newTypically, our newer aircraft require less maintenance currently than they will in the future. Any significant increase in maintenance expenses could have a material adverse effect on our results of operations. In addition, expenses for aircraft coming off lease could result in unplanned maintenance expense as we are required to return leased planes in a contractually specified condition.


Our abilityThe application of the acquisition method of accounting resulted in us recording a significant amount of goodwill, which could result in significant future impairment charges and negatively affect our financial results.

In accordance with acquisition accounting rules, we recorded goodwill on our consolidated balance sheet to usethe extent the Virgin America acquisition purchase price exceeded the net fair value of Virgin America’s net operating loss carryforwards to offset future taxable incometangible and identifiable intangible assets and liabilities as of the acquisition date. Goodwill is not amortized, but is tested for U.S. federalimpairment at least annually. We could record impairment charges in our results of operations as a result of, among other items, extreme fuel price volatility, a significant decline in the fair value of certain tangible or intangible assets, unfavorable trends in forecasted results of operations and state income tax purposes may be limited if we are unable to earn adequate taxable incomecash flows, uncertain economic environment and other uncertainties. We can provide no assurance that a significant impairment charge will not occur in future periods.

Our ability to use the net operating loss carryforwards (NOLs) will depend on the amount of taxable income generated inone or more future periods. The NOLsAny such charges may expire before we can generate sufficient taxable income to utilize the NOLs.materially affect our financial results.


BRAND AND REPUTATION


As we evolve our brand to appeal to a changing demographic and grow into new markets, we will engage in strategic initiatives that may not be favorably received by all of our guests.
We continue to focus on strategic initiatives designed to increase our brand appeal to a diverse and evolving demographic of airline travelers. These efforts could include significant enhancements to our in-airport and on-board environments, increasing our direct customer relationships through improvements to our purchasing portals (digital and mobile) and optimization of our customer loyalty programs.

In pursuit of these efforts we may negatively affect our reputation with some of our existing customer base.
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The Company's brand and reputation could be harmed if it is exposed to significant negative publicity distributed through social media.

We operate in a highly visible industry that has significant exposure to social media. Negative publicity, including as a result of misconduct by our guests or employees, or failure to adhere to COVID-19 related health and safety protocols, can spread rapidly through social media. Should the Company not respond in a timely and appropriate manner to address negative publicity, the Company's brand and reputation may be significantly harmed. Such harm could have a negative impact on our financial results.

LABOR RELATIONS AND LABOR STRATEGY


A significant increase in labor costs, unsuccessful attempts to strengthen our relationships with union employees or loss of key personnel could adversely affect our business and results of operations.

Labor costs areremain a significant component of our total expenses. Each of Alaska, Horizon, Virgin America, and McGee Air Service'sIn addition to costs associated with represented employee groups, haslabor costs could also increase for non-unionized employees and via vendor agreements as we work to compete for highly skilled and qualified employees against the major U.S. airlines and other businesses in a separate collective bargaining agreement. In relationthriving job market. Although ample efforts have been dedicated to right-sizing our management structure following the merger with Virgin America, integration, the workgroups that have not yet reached a transition agreement could make demands that would increase our operating expenses andthese increased labor costs may adversely affect our financial performance if we agreeperformance. 

Should employees engage in job actions, such as slow-downs, sick-outs, or other actions designed to them. The same resultdisrupt normal operations and pressure the employer to acquiesce to bargaining demands during Section 6 negotiations, although unlawful until after lengthy mediation attempts, the operation could apply if we experience a significant increase in vendor labor costs, including wage rate increases, which could ultimately flow through to us under the applicable services agreement.

be significantly impacted. Although we have a long track record of fostering good communications, negotiating approaches and developing other strategies to enhance workforce engagement in our long-term vision, future uncertainty around open contracts-including the collective bargaining negotiations for the integrationunsuccessful attempts to strengthen relationships with union employees or loss of Alaska's and Virgin America's represented work groups-could be a distraction, affecting employee focus on our business and divertingkey personnel could divert management’s attention from other projects and issues.issues, which could adversely affect our business and results of operations.

We compete against the major U.S. airlines and other businesses for labor in many highly skilled positions. If we are unable to hire, train and retain qualified employees at a reasonable cost, achieve and sustain employee engagement in our strategic vision, or if we are unsuccessful at implementing succession plans for our key staff, we may be unable to grow or sustain our business.



Employees could also engage in job actions such as slow-downs, work-to-rule campaigns, sick-outs or other actions designed to disrupt our normal operations in an attempt to pressure us to acquiesce to wage or other demands during Section 6 negotiations or transition agreement discussions. Although the Railway Labor Act makes such “self-help” unlawful until the National Mediation Board releases the parties following lengthy mediation attempts, such actions could cause significant harm even if we were ultimately successful in seeking injunctive relief or other remedies.


The inability to attract, retain and train regional pilotsqualified personnel, or maintain our culture, could result in guest impactimpacts and adversely affect our business and results of operations.


In recent years, there have been shortages ofWe compete against other major U.S. airlines for pilots, for hireaircraft technicians and other skilled labor. As more pilots in the regional market, and there is an anticipatedindustry approach mandatory retirement age, the U.S. airline industry may be affected by a pilot shortage in hiring in the mainline markets in the next two to three years.shortage. Attrition beyond normal levels, or the inability to attract new pilots, or our key vendors' inability to attract and retain mechanics or other skilled labor positions could negatively impact our operating results, andresults. As a result, our business prospects could be harmed. In addition,Additionally, we may be required to increase our wage and benefit packages, or pay increased rates to our vendors, to retain these positions. This would result in increased overall costs and may adversely impact our financial position.

Our success is also dependent on cultivating and maintaining a unified culture with cohesive values and goals. Much of our continued success is tied to our guest loyalty. Failure to maintain and grow the Alaska culture could strain our ability to train pilot candidates in a timely manner to support Alaska’s operational needsmaintain relationships with guests, suppliers, employees and other constituencies. As part of this process, we may continue to incur substantial costs for employee programs.

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REGULATION

Our amended and restated certificate of incorporation provides that the Court of Chancery of the State of Delaware will be the sole and exclusive forum for most legal actions involving actions brought against us by stockholders, which could limit our stockholders’ ability to obtain a challengefavorable judicial forum for Horizon Air. Duedisputes with us or our directors, officers or other employees.

Our certificate of incorporation provides that, unless we consent in writing to the high volumeselection of turnover, partially drivenan alternative forum, the Court of Chancery of the State of Delaware is the sole and exclusive forum for (i) any derivative action or proceeding brought on behalf of our company, (ii) any action asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees or our stockholders, (iii) any action asserting a claim arising pursuant to any provision of Section 203 of the General Corporation Law of the State of Delaware, or the DGCL, or as to which the DGCL confers jurisdiction to the Court of Chancery of the State of Delaware, or (iv) any action asserting a claim governed by the hiring needsinternal affairs doctrine. This exclusive forum provision is intended to apply to claims arising under Delaware state law and would not apply to claims brought pursuant to the Exchange Act or the Securities Act, or any other claim for which the federal courts have exclusive jurisdiction. The exclusive forum provision in our certificate of mainline carriers, pilot trainingincorporation will not relieve us of our duties to comply with the federal securities laws and the rules and regulations thereunder, and our stockholders will not be deemed to have waived our compliance with these laws, rules and regulations.

This exclusive forum provision may face added stress associated with ensuring initial training, recurrent training and upgrades from first officerlimit a stockholder’s ability to captain are accomplishedbring a claim in a manner timely enoughjudicial forum of its choosing for disputes with us or our directors, officers or other employees, which may discourage lawsuits against us and our directors, officers and other employees. In addition, stockholders who do bring a claim in the Court of Chancery of the State of Delaware could face additional litigation costs in pursuing any such claim, particularly if they do not reside in or near Delaware. The Court of Chancery of the State of Delaware may also reach different judgments or results than would other courts, including courts where a stockholder would otherwise choose to support Alaska’s operational needs. Any of these outcomes would possibly result in guest impactbring the action, and harmsuch judgments or results may be more favorable to our business, financial condition and results of operations.company than to our stockholders.



ITEM 1B.     UNRESOLVED STAFF COMMENTS


 None.


ITEM 2.      PROPERTIES


AIRCRAFT
 
The following table describes the aircraft we operate and their average age at December 31, 2017:2020:
Aircraft Type (a)
SeatsOwnedLeasedTotalAverage
Age in
Years
B737 Freighters— 19.9 
B737 NextGen124-178153 10 163 9.9 
A320149— 21 21 9.3 
A321neo185— 10 10 2.7 
Total Mainline Fleet156 41 197 9.6 
Q4007625 32 12.7 
E1757630 32 62 3.3 
Total Regional Fleet55 39 94 6.5 
Total211 80 291 8.6 
Aircraft TypeSeats Owned Leased Total 
Average
Age in
Years
B737 Freighters 3
 
 3
 17.5
B737 NextGen124-181 141
 10
 151
 7.5
A319119 
 10
 10
 10.2
A320146-149 10
 43
 53
 7.3
A321neo185 
 4
 4
 0.4
Total Mainline Fleet  154
 67
 221
 7.6
Q40076 35
 15
 50
 11.0
E17576 10
 23
 33
 1.2
Total Regional Fleet  45
 38
 83
 7.1
Total  199
 105
 304
 7.4
(a) The table above does not include 10 leased A319, 30 leased A320 and 2 owned Q400 non-operating aircraft.


“Management’s Discussion and Analysis of Financial Condition and Results of Operations" discusses future orders and options for additional aircraft. “Liquidity and Capital Resources" provides more information about aircraft that are used to secure long-term debt arrangements or collateralize credit facilities. Note 7 to the Consolidated Financial Statements provides more information regarding leased aircraft as capitalized on our Consolidated Balance Sheets.

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Alaska’s leased B737 aircraft have lease expiration dates between 20182022 and 2026. Virgin America's2028. Alaska’s leased A319 and A320 aircraft have lease expiration dates between 2021 and 2025; and A321neo aircraft have lease expiration dates between 20192029 and 2029.2031, including those aircraft that have been permanently removed from our operating fleet, but have not been returned to lessors. Horizon’s leased Q400 aircraft have lease expiration dates between 20182022 and 2021.2023. The leased E175 aircraft are throughsupport our capacity purchase agreement with SkyWest.SkyWest, which extends through 2030. Alaska Virgin America and Horizon havehas the option to extend some of the leases for additional periods, or the right to purchase the aircraft at the end of the lease term, usually at the fair-market value of the aircraft.periods.




GROUND FACILITIES AND SERVICES
 
We own terminal buildings inIn various cities in the state of Alaska, we own terminal buildings and two multi-bay hangars. We also own several buildings located at or near Seattle-Tacoma International Airport (Sea-Tac) near Seattle, WA.. These include a multi-bay hangar and shops complex (used primarily for line maintenance), a flight operations and training center, an air cargo facility, an information technology office and data center, and various other commercial office buildings. Additionally, in 20172020, we entered into a contract to acquire property nearopened our existing headquarters facility fornewest corporate office building in Sea-Tac, The Hub.

At the developmentmajority of additional office space.

Wethe airports we serve, we lease ticket counters, gates, cargo and baggage space, ground equipment, office space and other support areas at the majority of the airports we serve.areas. Airport leases contain provisions for periodic adjustments of lease rates. We are typically responsible for maintenance, insurance and other facility-related expenses and services under these agreements. We also lease operations, training, administrative, and data center facilities in Burlingame, CA; Portland, OR; Quincy, WA; and Spokane, WA, as well as line maintenance stations in Boise, ID; Bellingham, WA; Eugene, OR; San Jose, CA; Medford, OR; Redmond, OR; Seattle, WA; Kent, WA; and Spokane, WA. Further, we leaseWA, and call center facilities in Phoenix, AZ and Boise, ID.ID, and a multi-bay hangar in Portland, OR.



ITEM 3.  LEGAL PROCEEDINGS
 
We areThe Company is a party to routine litigation matters incidental to our business. Management believes the ultimate disposition of these mattersits business and with respect to which no material liability is not likelyexpected. Liabilities for litigation related contingencies are recorded when a loss is determined to materially affect our financial position or results of operations. This forward-looking statement is based on management’s current understanding of the relevant lawbe probable and facts, and it is subject to various contingencies, including the potential costs and risks associated with litigation and the actions of judges and juries.estimable.


In 2015, three flight attendants filed a class action lawsuit seeking to represent all Virgin America flight attendants for damages based on alleged violations of California and City of San Francisco wage and hour laws. Plaintiffs receivedThe court certified a class certificationof approximately 1,800 flight attendants in November 2016. Virgin America filed a motion for summary judgment seeking to dismiss all claims on various federal preemption grounds.  In January 2017, the Court denied in part and granted in part Virgin America’s motion. The Company believes the claims in this case are without factual and legal merit.

In July 2018, the Court granted in part Plaintiffs' motion for summary judgment, finding Virgin America, and Alaska Airlines, as a successor-in-interest to Virgin America, responsible for various damages and penalties sought by the class members. In February 2019, the Court entered final judgment against Virgin America and Alaska Airlines in the amount of approximately $78 million. It did not award injunctive relief against Alaska Airlines. In February 2021, an appellate court reversed portions of the lower court decision and significantly reduced the judgment. The determination of total judgment has not been completed as of the date of this filing. Based on the facts and circumstances available, the Company believes the range of potential loss to be between $0 and $78 million. The Company has recorded an estimate of the loss within this range in the financial statements for the period ending December 31, 2020 as a recognized subsequent event.

The Company is seeking an appellate court ruling that the California laws on which the judgment is based are invalid as applied to national airlines pursuant to the U.S. Constitution and federal law and for other employment law and improper class certification reasons. The Company remains confident that a higher court will respect the federal preemption principles that were enacted to shield inter-state common carriers from a patchwork of state and local wage and hour regulations such as those at issue in this case and agree with the Company's other bases for appeal.

In January 2019, a pilot filed a class action lawsuit seeking to represent all Alaska and Horizon pilots for damages based on alleged violations of the Uniformed Services Employment and Reemployment Rights Act (USERRA). Plaintiff received class certification in August 2020. The case is in discovery. The Company believes the claims in the case are without factual and legal merit and intends to defend thisthe lawsuit.


The Company is involved in other litigation around the application of state and local employment laws, like many air carriers. Our defenses are similar to those identified above, including that the state and local laws are preempted by federal law and are unconstitutional because they impede interstate commerce. None of these additional disputes are material.

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This forward-looking statement is based on management's current understanding of the relevant laws and facts, and it is subject to various contingencies, including the potential costs and risks associated with litigation and the actions of judges and juries.

ITEM 4.       MINE SAFETY DISCLOSURES
 
Not applicable.




PART II

ITEM 5. MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, AND ISSUER PURCHASES OF EQUITY SECURITIES
 
As of December 31, 2017,2020, there were 129,903,498133,567,534 shares of common stock of Alaska Air Group, Inc. issued, 123,060,638124,217,590 shares outstanding, and 2,0442,437 shareholders of record. In 2017,2020, we paid a quarterly dividendsdividend of $0.300$0.375 per share in March. As a condition for accepting funds under the Coronavirus Aid Relief and Economic Security (CARES) Act, the Company cannot repurchase common stock or pay dividends until March June, September and December.31, 2022, or one year after repayment of secured loan proceeds. Our common stock is listed on the New York Stock Exchange (symbol: ALK). The following table shows the trading range of Alaska Air Group, Inc. common stock on the New York Stock Exchange: 
 2017 2016
 High Low High Low
First Quarter$101.43
 $86.22
 $83.05
 $61.58
Second Quarter93.16
 82.03
 83.09
 54.53
Third Quarter95.75
 71.17
 71.57
 56.47
Fourth Quarter82.68
 61.10
 91.88
 65.60


SALES OF NON-REGISTERED SECURITIES
 
None.




PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS


Historically, the Company purchased shares pursuant to a $1 billion repurchase plan authorized by the Board of Directors in August 2015. In March 2020, the Company suspended the share repurchase program indefinitely. The plan has remaining authorization to purchase an additional $456 million in shares.

30
 
Total Number of
Shares Purchased
 
Average Price
Paid per Share
 Total Number of Shares (or units) Purchased as Part of Publicly Announced Plans or Programs 
Maximum remaining
dollar value of shares
that can be purchased
under the plan
(in millions)
October 1, 2017 - October 31, 2017 (a)
369,182
 $67.72
 369,182
  
November 1, 2017 - November 30, 2017
 
 
  
December 1, 2017 - December 31, 2017
 
 
  
Total369,182
 $67.72
 369,182
 $612
(a)
Purchased pursuant to the $1 billion repurchase plan authorized by the Board of Directors in August 2015.






PERFORMANCE GRAPH
 
The following graph compares our cumulative total stockholder return since December 31, 20122015 with the S&P 500 Index and the Dow Jones U.S. Airlines Index. The graph assumes that the value of the investment in our common stock and each index (including reinvestment of dividends) was $100 on December 31, 2012.2015.


alk-20201231_g1.jpg




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ITEM 6. SELECTED FINANCIAL AND OPERATING DATA



As the acquisition of Virgin America closed on December 14, 2016, results below include Virgin America for the twelve months ended December 31, 2017, but only for the period December 14, 2016 through December 31, 2016 in the twelve months ended December 31, 2016.




Year Ended December 31 (in millions, except per-share amounts):2017 2016 2015 2014 2013
CONSOLIDATED OPERATING RESULTS (audited)
         
Operating Revenues$7,933
 $5,931
 $5,598
 $5,368
 $5,156
Operating Expenses6,673
 4,582
 4,300
 4,406
 4,318
Operating Income1,260
 1,349
 1,298
 962
 838
Nonoperating income (expense), net of interest capitalized(a)
(53) (4) 14
 13
 (22)
Income before income tax1,207
 1,345
 1,312
 975
 816
Net Income$1,034
 $814
 $848
 $605
 $508
Average basic shares outstanding123.211
 123.557
 128.373
 135.445
 139.910
Average diluted shares outstanding123.854
 124.389
 129.372
 136.801
 141.878
Basic earnings per share$8.39
 $6.59
 $6.61
 $4.47
 $3.63
Diluted earnings per share$8.35
 $6.54
 $6.56
 $4.42
 $3.58
Cash dividends declared per share$1.20
 $1.10
 $0.80
 $0.50
 0.20
CONSOLIDATED FINANCIAL POSITION (audited)
 
  
  
  
  
At End of Period (in millions): 
  
  
  
  
Total assets$10,740
 $9,962
 $6,530
 $6,059
 $5,719
Long-term debt, including current portion$2,569
 $2,964
 $683
 $798
 $865
Shareholders' equity$3,721
 $2,931
 $2,411
 $2,127
 $2,029
OPERATING STATISTICS (unaudited)(d)
 
  
  
  
  
Consolidated:(b)
         
Revenue passengers (000)44,034 34,289 31,883 29,287 27,414
RPMs (000,000) "traffic"52,338 37,209 33,578 30,718 28,833
ASMs (000,000) "capacity"62,072 44,135 39,914 36,078 33,672
Load factor84.3% 84.3% 84.1% 85.1% 85.6%
Yield13.03¢ 13.45¢ 14.27¢ 14.91¢ 14.80¢
PRASM10.98¢ 11.34¢ 12.01¢ 12.69¢ 12.67¢
RASM12.78¢ 13.44¢ 14.03¢ 14.88¢ 14.74¢
CASMex(c)
8.23¢ 8.23¢ 8.30¢ 8.36¢ 8.47¢
Mainline:         
Revenue passengers (000)34,539 24,838 22,869 20,972 19,737
RPMs (000,000) "traffic"48,238 33,489 30,340 27,778 26,172
ASMs (000,000) "capacity"56,945 39,473 35,912 32,430 30,411
Load factor84.7% 84.8% 84.5% 85.7% 86.1%
Yield12.14¢ 12.24¢ 12.98¢ 13.58¢ 13.33¢
PRASM10.29¢ 10.38¢ 10.97¢ 11.64¢ 11.48¢
CASMex(c)
7.47¢ 7.30¢ 7.39¢ 7.45¢ 7.54¢
Regional (b):
         
Revenue passengers (000)9,495 9,452 9,015 8,306 7,677
RPMs (000,000) "traffic"4,101 3,720 3,238 2,940 2,661
ASMs (000,000) "capacity"5,127 4,662 4,002 3,648 3,261
Load factor80.0% 79.8% 80.9% 80.6% 81.6%
Yield23.41¢ 24.42¢ 26.37¢ 27.40¢ 29.20¢
PRASM18.72¢ 19.49¢ 21.34¢ 22.08¢ 23.83¢
(a)Capitalized interest was $17 million, $25 million, $34 million, $20 million and $21 million for 2017, 2016, 2015, 2014 and 2013.
(b)Includes flights under Capacity Purchase Agreements operated by SkyWest and PenAir.
(c)See reconciliation to the most directly related Generally Accepted Accounting Principles (GAAP) measure in the "Results of Operations" section.
(d)See "Glossary of Terms" for definitions of the abbreviated terms.



ITEM 7.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
OVERVIEW
 
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) is intended to help the reader understand our company, our operations and our present business environment. MD&A is provided as a supplement to – and should be read in conjunction with – our consolidated financial statements and the accompanying notes. All statements in the following discussion that are not statements of historical information or descriptions of current accounting policy are forward-looking statements. Please consider our forward-looking statements in light of the risks referred to in this report’s introductory cautionary note and the risks mentioned in Part I, “Item 1A. Risk Factors.” This overview summarizes the MD&A, which includes the following sections:
 
Year in Review—highlights from 20172020 outlining some of the major events that happened during the year and how they affected our financial performance.
 
Results of Operations—an in-depth analysis of our revenues by segment and our expenses from a consolidated perspective for the threemost recent two years presented in our consolidated financial statements. To the extent material to the understanding of segment profitability, we more fully describe the segment expenses per financial statement line item. Financial and statistical data is also included here. As Virgin America was acquired on December 14, 2016, its financial and operational results are reflected in the year ended December 31, 2017, but not in the comparative prior period. However, for comparability purposes, we have added "Combined Comparative" information for the prior year, which is more fully described below. This section also includes forward-looking statements regarding our view of 2018. Further information about the acquisition of Virgin America can be found in Note 2 to the consolidated financial statements.
2021. 

Liquidity and Capital Resources—an overview of our financial position, analysis of cash flows, sources and uses of cash, contractual obligations and commitments and off-balance sheet arrangements.


Critical Accounting Estimates—a discussion of our accounting estimates that involve significant judgment and uncertainties.


This section of the Form 10-K covers discussion of 2020 and 2019 results, and comparisons between those years. Discussion of 2018 results and comparisons between 2019 and 2018 have been removed from this Form 10-K, and can be found in "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2019.

YEAR IN REVIEW


COVID-19 impact and response

The public health and economic crises resulting from the outbreak of COVID-19 has had and continues to have an unprecedented impact on our business. The adverse impacts from the crises have been material to our business, operating results, and financial condition. The cancellation of large public events, suspension of business travel, closure of popular tourist destinations and implementation of stay-at-home orders throughout the country that began in March 2020 drove demand for air travel to historic lows. Passenger enplanements were lowest in April 2020, and experienced a slow and volatile recovery pattern through the end of the year.

In 2017,response to the crises at hand, we expandedtook immediate action to reinforce the health and safety standards for our networkguests. Through our Next-Level Care initiative, we emphasized nearly 100 measures aimed at creating layers of safety aimed and a record pace, adding 44 new markets acrosssafe and healthy environment at all stages of travel.

We also moved quickly to reduce flying and associated costs. Compared to the network duringsame quarters in the year. Additionally,prior year, our flown capacity was down 75% in Q2, down 55% in Q3 and down 42% in Q4, resulting in full year capacity that was 44% below 2019 levels. By reducing flying, we devotedwere able to reduce variable costs, which we supplemented with efforts to minimize discretionary and non-essential spend. Our efforts included officer pay reductions, including 100% pay reductions for both the CEO and Alaska President, suspending or cancellation of pay increases for all employees, reducing management hours and offering voluntary leave programs. We also solicited early-outs and provided incentive leaves for certain workgroups, which reduced our need to furlough employees. In October, we did furlough approximately 400 flight attendants, the majority of whom have returned to work, and reduced management positions by approximately 300. As a significant amount of energy and resources to integrating Alaska and Virgin America. We achieved many integration milestones, including merging many back-office functions, co-locating many stations, and launching technology for front-line employees to enable them to serveresult, our customers seamlessly between carriers.

In 2017, we posted our 14th consecutive annual profit on an adjusted basis. Our pretax income was $1.2 billion, compared to $1.3 billion in 2016. Our 2017 pretax income on an adjusted basis (a non-GAAP financial measure) was $1.3 billion, a decrease of 9% from 2016. Adjusted pretax income for 2017 excludes $118 million of merger-related costs associated with our acquisition of Virgin America and $7 million of mark-to-market fuel hedge benefit.

The decrease in adjusted pretax income was driven largely by an increase innon-fuel operating expenses, excluding fuelthe Payroll Support Program grant wage offset and special items, declined 22% for the year.
32




To further curb cash outflows, we suspended our cash dividend and share repurchase program, and cut capital expenditures to $206 million for the year.

In addition to these efforts, we also sought to fortify our liquidity position. We accessed over $5 billion in new capital, including approximately $1.2 billion raised in the capital markets through the issuance of $1.5EETCs, approximately $600 million in bank financing, approximately $280 million from the sale of 10 Airbus aircraft, approximately $1.1 billion received under the CARES Act Payroll Support Program and an increaseapproximately $1.9 billion made available under the CARES Act Loan Program.

Remarkably, we ended the year with adjusted net debt of $1.7 billion, essentially flat to 2019 levels despite a decline in fuel expense of $616 million. The increase in operating expense was primarily due to the full-year impact of Virgin America in our financial results. The increased costs were partially offset by an increase intotal operating revenues of $2.0 billion.

The growth$5.2 billion in revenues of $2.0 billion was driven by the growth in our business, attributable2020. We were able to the inclusion of Virgin America in our results for the fullkeep this metric flat to prior year as well as our expansion into 44 new markets entered into during the year. On the regional sidea result of our business, Horizon began flyingimmediate actions taken to reduce cash spend, through the new Embraer E175 regional jetsreduction of operating expenses and discretionary spend. These actions, coupled with $753 million in 2017 —Payroll Support Program grants enabled us to preserve our balance sheet strength, which was a significant achievement in such a challenging year. This strength positions us well to seize opportunities in the first 10 of 33 aircraft scheduled for delivery over a three year period. We believe we have a strong future ahead of us and look forward to the many new opportunities our combined networks will bring our company.recovery expected ahead.


See “Results of Operations” below for further discussion of changes in revenues and operating expenses and our reconciliation of Non-GAAPnon-GAAP measures to the most directly comparable GAAP measure.




AccomplishmentsRecovery and Highlights

Recognition and Awards - Alaska
Ranked "Highest in Customer Satisfaction Among Traditional Carriers" in 2017 by J.D. Power for the tenth year in a row.
Ranked first in the U.S. News & World Report's list of Best Travel Rewards Programs for the third consecutive year.
Won the "Best Rewards Program" for Mileage Plan™ for carriers in the "Americas" region in the sixth annual FlyerTalk Award.
Mileage Plan™ ranked Best Airline Elite Status Program in the U.S. by The Points Guy.
Ranked among Forbes' 2017 "America's Best Employers" for the third year in a row.
Received 16th Diamond Award of Excellence from the Federal Aviation Administration, recognizing both Alaska and Horizon's aircraft technicians for their commitment to training.
Ranked by AirlineRatings.com as one of only two U.S. airlines in the Top 20 safest airlines in the world.
Rated "Best Airline Staff in North America" and "Best Regional Airline in North America" by Skytrax World Airline Awards.
Awarded TripAdvisor's 2017 Travelers' Choice Award for second-best midsize and low-cost airlines in North America and one of the top 10 best airlines in the world.
Recognized by the Puget Sound Business Journal as the 2017 Board Diversity Champion, as well as by the Women Corporate Directors Global Institute for diversity among our Directors.
Ranked as the top U.S. airline in the Dow Jones Sustainability Index (DJSI), receiving perfect scores for “efficiency” and “reliability.”
Recognized as No. 1 in fuel efficiency for U.S. airlines by the International Council on Clean Transportation for the 7th consecutive year.
Named one of the overall five-star major regional airlines at the Passenger Choice Awards during the APEX EXPO.
Ranked fifth of most engaged companies in the U.S. by Forbes Insights, which measured social media engagement, net promoter scores, and year-over-year sales growth.

Recognition and Awards - Virgin America
Rated Best U.S. Airline by Conde Nast Traveler in their "Annual Readers' Choice Awards" for the tenth year in a row.
Rated Best Domestic Airline in Travel + Leisure "World's Best Awards" for the tenth year in a row.
Received a five-star rating for low-cost carrier, and received a top honor with a Passenger Choice Award for “Best Seat Comfort” during the APEX EXPO.

Our People and Communities
Awarded $135 million in incentive pay to employees for 2017.
Awarded employees a $1,000 bonus in January 2018 in connection with the passing of the Tax Cuts and Jobs Act, amounting to approximately $25 million.
Donated over $14 million and contributed more than 32,000 volunteer hours to support nonprofits in our local communities, focusing on youth and education, medical (research/transportation) and community outreach.

Shareholder Return

In 2017, we paid cash dividends of $148 million and repurchased approximately 981 thousand shares of our common stock for $75 million under the $1 billion share repurchase program authorized by our Board of Directors in August 2015. As of December 31, 2017, the Company has repurchased approximately 5 million shares for $388 million under this program.



Since 2007, we have repurchased 60 million shares of common stock for $1.6 billion for an average price of approximately $26.72 per share. In 2017, we increased our quarterly dividend 9% from $0.275 per share to $0.300 per share, and, subsequent to December 31, 2017, we announced a 7% increase to $0.32 per share for 2018. Overall, we returned $223 million to shareholders during 2017. We expect to continue to return capital to shareholders in 2018, primarily in the form of dividends.

2021 Outlook
 
In 2018The timing and beyond,rate of recovery remains difficult to predict. The slow and, at times, volatile return of demand that we experienced in 2020 is likely to continue into 2021. We are focused on successfully completingcautiously optimistic that there will be a step change in demand once the integration of Virgin America with Alaska. In January 2018 Alaskavaccine has been broadly distributed, and Virgin America received a Single Operating Certificate (SOC), our most significant integration milestonestate and local authorities begin to date. The integration milestones achievedrelax restrictions. Leisure travel has led in the recovery thus far, will help to ease our transition to a single Passenger Service System (PSS) on April 25, 2018. This will allow us to provide one reservation system, one website and one inventory of flights to our guests, which will help unlock many of the revenue synergies expected from the acquisition. In conjunction with PSS, at all gates, ticketing and check-in areas, guests will be greeted with Alaska branding.

Wewe believe it will continue to make investmentsdo so. Business travel has remained more severely depressed, and we believe it will be slower to enhancerecover in 2021. This is in part due to the expectation that businesses will be addressing duty of care concerns, plans for reopening corporate offices, and potential resizing corporate travel budgets. Our focus is on preparing our onboard guest experience. Some of the more notable projects underway include adding satellite connectivitycompany and operation to rebuild capacity to levels that meet demand as it returns.

We believe low-costs are critical to our entire Boeingsuccess, and Airbus fleetsreturning to offer high-speed satellite Wi-Fi, further upgrades to our onboard menu offerings, updating and expanding airport lounges in the JFK and Seattle airports, and investment in our Seattle hub airport to openpre-pandemic CASMex levels is a state-of-the-art 20-gate North Terminal facility.

In 2018,priority, even if we expect to continue to experience cost pressure, due in large part to pilot wage increases, which became effective in the fourth quarter of 2017, andremain a new maintenance cost-per-hour agreement that will result in higher maintenance costs in 2018, but will help to reduce the volatility of maintenance expense over the next several years. We also expect to continue to incur further costs associated with the ongoing integration of Virgin America. Forsmaller business for some time. In the first quarter of 2018,2021, we expect unit revenues (RASM) to decline 3.5% - 4.5% andincur unit costs excluding fuelthat are approximately 20% over 2019 levels, and special items (CASM, ex fuel) to increase approximately 6%. In addition, we expect the price per gallon of jet fuel to increase approximately 21% from the prior-year period. Based on these current estimates, we are likely to report a losssequential improvement in the first quarter although we expect ourquarters beyond with a goal of reaching 2019 unit costs and unit revenuesas we move into 2022. Although there is still significant work to improve throughout 2018.

Our priority throughout the integration process isbe done to run two great airlines and to maintain safe and compliant operations, while providing a great experience for our guests. We are particularly focused on merging the Alaska and Virgin America cultures and brands that our guests respect and trust. We intend to minimize any disruption to our guests during our integration efforts by being transparent about our progress and how the changes may affect them. Employee engagement throughout the integration will remain a top priority as well, ensuring that employees remain engaged, informed and excited about the new Company's future. Additionally,achieve these goals, we will remain focused on capturing the value and synergies created by combining these two great airlines.

We expect to grow our combined network capacity in 2018 by approximately 7.5%, compared to a 7.1% combined growth in 2017. Current schedules indicate competitive capacity will be roughly 6 points higher in the first quarter of 2018. We believe that our product,employees are up to the challenge.

Our outlook, and the guidance provided, will be directly impacted by health trends, the vaccine roll-out, and regulations and restrictions imposed by state, local and federal authorities. Our plans for 2021 will be responsive to emerging information from all of these areas, and the guidance we have provided above is subject to greater uncertainty than we have historically experienced. The work we have done in 2020 to keep our operation, our engaged employees, our award-winning service, and our competitive Mileage Plan™, combined with our strong balance sheet givestrong provides a strong foundation for taking advantage of the recovery ahead, whatever course it may take. Our people are focused on keeping our costs low, running a great operation, and welcoming guests back to travel with Next-Level Care to ensure they are safe and comfortable when they fly. These competitive advantages we have cultivated over many years will continue to serve us well in 2021 and beyond, and we are confident that we are prepared to meet the ability to compete vigorously in our markets.challenges ahead and that we will emerge from the pandemic a stronger and more resilient airline.





RESULTSOF OPERATIONS


ADJUSTED (NON-GAAP) RESULTS ANDPER-SHARE AMOUNTS


We believe disclosure of earnings excluding the impact of merger-related costs, mark-to-market gains or losses or other individual special revenues or expenses is useful information to investors because:


By excluding fuel expense and certain special items (including the payroll support program wage offset, impairment and restructuring charges and merger-related costs) from our unit metrics, we believe that we have better visibility into the results of operations and our non-fuel cost initiatives.as we focus on cost-reduction initiatives emerging from the COVID-19 pandemic. Our industry is highly competitive and is characterized by high fixed costs, so even a small reduction in non-fuel operating costs can lead toresult in a significant improvement in operating results. In addition, we believe that all domestic carriers are similarly impacted by changes in jet fuel costs over the long run, so it is important for management (and thus investors) to understand the
33



impact of (and trends in) company-specific cost drivers such as labor rates and productivity, airport costs, maintenance costs, etc., which are more controllable by management.


Cost per ASM (CASM) excluding fuel and certain special items, such as the payroll support program wage offset, impairment and restructuring charges and merger-related costs, is one of the most important measures used by management and by the Air Group Board of Directors in assessing quarterly and annual cost performance.


Adjusted income before income tax and CASM excluding fuel (and other items as specified in our plan documents) are important metrics for the employee incentive plan, which covers the majority of Air Group employees.


CASM excluding fuel and certain special items is a measure commonly used by industry analysts and we believe it is an important metric by which they compare our airlines to others in the industry. The measure is also the subject of frequent questions from investors.


Disclosure of the individual impact of certain noted items provides investors the ability to measure and monitor performance both with and without these special items. We believe that disclosing the impact of certain items, such as merger-related costs and mark-to-market hedging adjustments, is important because it provides information on significant items that are not necessarily indicative of future performance. Industry analysts and investors consistently measure our performance without these items for better comparability between periods and among other airlines.


Although we disclose our passenger unit revenues, we do not (nor are we able to) evaluate unit revenues excluding the impact that changes in fuel costs have had on ticket prices. Fuel expense represents a large percentage of our total operating expenses. Fluctuations in fuel prices often drive changes in unit revenues in the mid-to-long term. Although we believe it is useful to evaluate non-fuel unit costs for the reasons noted above, we would caution readers of these financial statements not to place undue reliance on unit costs excluding fuel as a measure or predictor of future profitability because of the significant impact of fuel costs on our business.


Although we are presenting these non-GAAP amounts for the reasons above, investors and other readers should not necessarily conclude that these amounts are non-recurring, infrequent, or unusual in nature.


20172020 COMPARED WITH 20162019


Our consolidated net incomeloss for 20172020 was $1$1.3 billion,, or $8.35$10.72 per diluted share, compared to net income of $814$769 million,, or $6.54$6.19 per diluted share, in 2016. As the acquisition of Virgin America closed on December 14, 2016, our 2016 financial results include Virgin America for the period of December 14, 2016 through December 31, 2016 and the impact of purchase accounting as of December 14, 2016. Refer to the "Critical Accounting Estimates" section for further information regarding purchase accounting.2019.


Excluding the impact of merger-related costs,the payroll support program grant wage offset, special items and mark-to-market fuel hedge adjustments, and a special tax benefit as a result of tax reform, our adjusted consolidated net incomeloss for 20172020 was $823 million,$1.3 billion, or $6.64$10.17 per diluted share, compared to an adjusted consolidated net income of $911$798 million,, or $7.32$6.42 per share, in 2016.2019. The following table reconciles our adjusted net income and earnings per diluted share (EPS) during the full year 20172020 and 20162019 to amounts as reported in accordance with GAAP.



 Twelve Months Ended December 31,
 20202019
(in millions, except per-share amounts)DollarsDiluted EPSDollarsDiluted EPS
Reported GAAP net income (loss) and diluted EPS$(1,324)$(10.72)$769 $6.19 
Payroll support program grant wage offset(782)(6.33)— — 
Mark-to-market fuel hedge adjustments(8)(0.06)(6)(0.05)
Special items - impairment charges and other627 5.08 — — 
Special items - restructuring charges220 1.78 — — 
Special items - merger-related costs6 0.05 44 0.35 
Special items - net non-operating26 0.21 — — 
Income tax effect on special items and fuel hedge adjustments(21)(0.18)(9)(0.07)
Non-GAAP adjusted net income (loss) and diluted EPS$(1,256)$(10.17)$798 $6.42 

34



 Twelve Months Ended December 31,
 2017 2016
(in millions, except per-share amounts)Dollars Diluted EPS Dollars Diluted EPS
Reported GAAP net income and diluted EPS$1,034
 $8.35
 $814
 $6.54
Mark-to-market fuel hedge (benefit)/expense(7) (0.06) (13) (0.11)
Special items—merger-related costs and other(a)
118
 0.95
 117
 0.94
Income tax effect on special items and fuel hedge adjustments(b)
(42) (0.34) (24) (0.19)
Special tax (benefit)/expense(c)
(280) (2.26) 17
 0.14
Non-GAAP adjusted net income and diluted EPS$823
 $6.64
 $911
 $7.32
(a)Refer to Note 10 to the consolidated financial statement for the description of special items.
(b)Certain merger-related costs are non-deductible for tax purposes, resulting in a smaller income tax effect for 2016 adjusting items.
(c)Special tax (benefit)/expense in 2017 is due to the remeasurement of deferred tax liabilities as a result of the Tax Cuts and Jobs Act signed into law on December 22, 2017, offset by certain state tax law enactments. In 2016 it represents discrete impacts of adjustments to our position on income sourcing in various states.

CASMCASMex is summarizedreconciled to CASM below:
 Twelve Months Ended December 31,
 2020 2019 % Change
Consolidated:
Total CASM14.39 ¢11.58 ¢24%
Less the following components:
Payroll support program grant wage offset(2.11)— NM
Aircraft fuel, including hedging gains and losses1.95 2.82 (31)%
Special items - impairment charges and other1.69 — NM
Special items - restructuring charges0.59 — NM
Special items - merger-related costs0.02 0.06 (67)%
CASM, excluding fuel and special items12.25 ¢8.70 ¢41%
Mainline:
Total CASM13.66 ¢10.73 ¢27%
Less the following components:
Payroll support program grant wage offset(2.17)— NM
Aircraft fuel, including hedging gains and losses1.79 2.65 (32)%
Special items - impairment charges and other1.80 — NM
Special items - restructuring charges0.65 — NM
Special items - merger-related costs0.02 0.08 (75)%
CASM, excluding fuel and special items11.57 ¢8.00 ¢45%



35

 Twelve Months Ended December 31,
 2017 2016 % Change
Consolidated:     
Total CASM
10.75¢ 
10.38¢ 3.6 %
Less the following components:   
  
Aircraft fuel, including hedging gains and losses2.33
 1.88
 23.9 %
Special items—merger-related costs and other(a)
0.19
 0.27
 (29.6)%
CASM, excluding fuel and special items
8.23¢ 
8.23¢  %
 

    
Mainline:     
Total CASM
9.92¢ 
9.39¢ 5.6 %
Less the following components:   
  
Aircraft fuel, including hedging gains and losses2.24
 1.79
 25.1 %
Special items—merger-related costs and other(a)
0.21
 0.30
 (30.0)%
CASM, excluding fuel and special items
7.47¢ 
7.30¢ 2.3 %
(a)Refer to Note 10 to the consolidated financial statement for the description of special items.


Impact of Accounting Changes

The following discussion of 2017 compared with 2016 results reflects balances as reported within this 10-K. On January 1, 2018 we will implement ASU 2014-09, "Revenue from Contracts with Customers," and ASU 2017-07, "Compensation- Retirement Benefits." We have elected to apply both standards using the full retrospective approach, which will require us to restate prior period financial information under the new standards. When providing forward looking guidance on line items that will be recast under the new standards, we have included provisional recast amounts herein.

Under the new revenue recognition standard, the primary changes to our financial information relate to Mileage Plan™ accounting, ticket breakage, and ancillary revenue geography.

Mileage Plan™ miles earned through travel have historically been accounted for using the incremental cost approach. Under the new standard, we will allocate a portion of the ticket price to deferred revenue.
Ticket breakage was historically recognized at time of expiration. Under the new standard, ticket breakage will be recorded based on an estimate at the original departure date.
Ancillary revenues related to passenger travel, which were historically presented as Other revenue, will be reclassified to Passenger Revenue.

As a result of the new revenue recognition standard, we expect to restate 2017 and 2016 financial information in our future filings. We expect 2017 reported revenues will be reduced by approximately $41 million, and reported non-fuel operating costs will increase by approximately $13 million, resulting in a net reduction of $54 million to reported adjusted pretax profit. We expect a similar impact in 2018.



Although less significant, the new retirement benefits accounting standard is also effective January 1, 2018. Under this new standard, all components of net periodic benefit cost will be presented in Nonoperating income (expense), except service cost, which will remain in Wages and benefits. This change has an impact on CASM.

Management believes it is useful to compare forecasted results with the restated results under the new standards, as noted in the impacted areas below. The implementation of the new standards will impact common industry metrics such as PRASM, RASM, and CASM excluding fuel and special items. We will provide restated metrics in a separate filing.


OPERATING STATISTICS SUMMARY (unaudited)
Alaska Air Group, Inc.


Below are operating statistics we use to measure performance. As
Twelve Months Ended December 31,
20202019Change2018Change
Consolidated Operating Statistics:(a)
Revenue passengers (000)17,92746,733(61.6)%45,8022.0%
RPMs (000,000) "traffic"20,49356,040(63.4)%54,6732.5%
ASMs (000,000) "capacity"37,11466,654(44.3)%65,3352.0%
Load factor55.2%84.1%(28.9) pts83.7%0.4 pts
Yield14.73¢14.45¢1.9%13.96¢3.5%
RASM9.61¢13.17¢(27.0)%12.65¢4.2%
CASM excluding fuel and special items(b)
12.25¢8.70¢40.8%8.50¢2.3%
Economic fuel cost per gallon(b)
$1.58$2.19(27.9)%$2.28(3.9)%
Fuel gallons (000,000)461862(46.5)%8392.7%
ASM's per gallon80.577.34.1%77.9(0.8)%
Average number of full-time equivalent employees (FTEs)17,59622,126(20.5)%21,6412.2%
Employee productivity (PAX/FTEs/months)84.9176.0(51.8)%176.4(0.2)%
Mainline Operating Statistics:
Revenue passengers (000)12,28035,530(65.4)%35,603(0.2)%
RPMs (000,000) "traffic"17,43850,413(65.4)%49,7811.3%
ASMs (000,000) "capacity"31,38759,711(47.4)%59,1870.9%
Load factor55.6%84.4%(28.8) pts84.1%0.3 pts
Yield13.48¢13.39¢0.7%13.01¢2.9%
RASM9.01¢12.36¢(27.1)%11.93¢3.6%
CASM excluding fuel and special items(b)
11.57¢8.00¢44.6%7.73¢3.5%
Economic fuel cost per gallon(b)
$1.59$2.17(26.7)%$2.27(4.4)%
Fuel gallons (000,000)358731(51.0)%7270.6%
ASM's per gallon87.781.77.3%81.40.4%
Average number of FTEs13,21416,642(20.6)%16,3531.8%
Aircraft utilization8.310.9(23.9)%11.2(2.7)%
Average aircraft stage length1,2721,299(2.1)%1,2980.1%
Mainline operating fleet at period-end(d)
197 a/c237 a/c(40) a/c233 a/c4 a/c
Regional Operating Statistics:(c)
Revenue passengers (000)5,64711,203(49.6)%10,1999.8%
RPMs (000,000) "traffic"3,0555,627(45.7)%4,89215.0%
ASMs (000,000) "capacity"5,7276,943(17.5)%6,14812.9%
Load factor53.3%81.0%(27.7) pts79.6%1.4 pts
Yield21.90¢23.90¢(8.4)%23.66¢1.0%
(a)Except for FTEs, data includes information related to third-party regional capacity purchase flying arrangements.
(b)See reconciliation of this non-GAAP measure to the acquisition of Virgin America closed on December 14, 2016, Consolidated and Mainline amounts presented below include Virgin America results for the twelve months ended December 31, 2017, but only for the period December 14, 2016 through December 31, 2016most directly related GAAP measure in the twelve months ended December 31, 2016 results below. We often referaccompanying pages.
(c)Data presented includes information related to unit revenuesflights operated by Horizon and adjusted unit costs, which is a non-GAAP measure.third-party carriers.
(d)Excludes 40 Airbus aircraft permanently parked during 2020.



36

 Twelve Months Ended December 31,
 2017 2016 Change 2015 Change
Consolidated Operating Statistics:(a)
         
Revenue passengers (000)44,034 34,289 28.4% 31,883 7.5%
RPMs (000,000) "traffic"52,338 37,209 40.7% 33,578 10.8%
ASMs (000,000) "capacity"62,072 44,135 40.6% 39,914 10.6%
Load factor84.3% 84.3%  84.1% 0.2 pts
Yield13.03¢ 13.45¢ (3.1)% 14.27¢ (5.7)%
PRASM10.98¢ 11.34¢ (3.2)% 12.01¢ (5.6)%
RASM12.78¢ 13.44¢ (4.9)% 14.03¢ (4.2)%
CASM excluding fuel and special items(b)
8.23¢ 8.23¢ —% 8.30¢ (0.8)%
Economic fuel cost per gallon(b)
$1.82 $1.52 19.7% $1.88 (19.1)%
Fuel gallons (000,000)797 554 43.9% 508 9.1%
ASM's per gallon77.9 79.7 (2.3)% 78.6 1.4%
Average number of full-time equivalent employees (FTEs)20,183 14,760 36.7% 13,858 6.5%
          
Mainline Operating Statistics:         
Revenue passengers (000)34,539 24,838 39.1% 22,869 8.6%
RPMs (000,000) "traffic"48,238 33,489 44.0% 30,340 10.4%
ASMs (000,000) "capacity"56,945 39,473 44.3% 35,912 9.9%
Load factor84.7% 84.8% (0.1) pts 84.5% 0.3 pts
Yield12.14¢ 12.24¢ (0.8)% 12.98¢ (5.7)%
PRASM10.29¢ 10.38¢ (0.9)% 10.97¢ (5.4)%
CASM excluding fuel and special items(b)
7.47¢ 7.30¢ 2.3% 7.39¢ (1.2)%
Economic fuel cost per gallon(b)
$1.82 $1.52 19.7% $1.87 (18.7)%
Fuel gallons (000,000)706 474 48.9% 439 8.0%
ASM's per gallon80.7 83.3 (3.1)% 81.8 1.8%
Average number of FTEs15,653 11,447 36.7% 10,750 6.5%
Aircraft utilization11.2 10.5 6.7% 10.8 (2.8)%
Average aircraft stage length1,301 1,225 6.2% 1,195 2.5%
Mainline operating fleet at period-end221 a/c 218 a/c 3 a/c 147 a/c 71 a/c
          
Regional Operating Statistics:(c)
         
Revenue passengers (000)9,495 9,452 0.5% 9,015 4.8%
RPMs (000,000) "traffic"4,101 3,720 10.2% 3,238 14.9%
ASMs (000,000) "capacity"5,127 4,662 10.0% 4,002 16.5%
Load factor80.0% 79.8% 0.2 pts 80.9% (1.1) pts
Yield23.41¢ 24.42¢ (4.1)% 26.37¢ (7.4)%
PRASM18.72¢ 19.49¢ (4.0)% 21.34¢ (8.7)%
(a)
Except for FTEs, data includes information related to regional CPA flying with Horizon, SkyWest and PenAir.
(b)
See reconciliation of this measure to the most directly related GAAP measure in the "Results of Operations" section.
(c)
Data presented includes information related to regional CPAs.




We believe that analysis of specific financial and operational results on a combined basis provides more meaningful year-over-year comparisons. The discussion below includes "Combined Comparative" results for 2016, determined as the sum of the historical consolidated results of Air Group and Virgin America. Virgin America's financial information has been conformed to reflect Air Group's historical financial statement presentation. This information does not purport to reflect what our financial and operational results would have been had the acquisition been consummated at the beginning of the periods presented.

COMBINED COMPARATIVE OPERATING STATISTICS
 Twelve Months Ended December 31,
 2017 2016 as Reported 2016 Virgin America 2016 Combined Change
Consolidated:         
Revenue passengers (in 000)44,034 34,289 7,658 41,947 5.0%
RPMs (in 000,000)52,338 37,209 11,545 48,754 7.4%
ASMs (in 000,000)62,072 44,135 13,818 57,953 7.1%
Load Factor84.3% 84.3% (a) 84.1% 0.2 pts
PRASM10.98¢ 11.34¢ (a) 11.08¢ (0.9)%
RASM12.78¢ 13.44¢ (a) 12.93¢ (1.2)%
CASMex8.23¢ 8.23¢ (a) 8.04¢ 2.4%
FTEs20,183 14,760 2,618 17,378 16.1%
          
Mainline:         
RPMs (in 000,000)48,238 33,489 11,545 45,034 7.1%
ASMs (in 000,000)56,945 39,473 13,818 53,291 6.9%
Load Factor84.7% 84.8% (a) 84.5% 0.2 pts
PRASM10.29¢ 10.38¢ (a) 10.34¢ (0.5)%
(a)
2016 Combined operating statistics have been recalculated using the combined results.

OPERATING REVENUES


Total operating revenues increased$2.0decreased $5.2 billion,, or 34%59%, during 20172020 compared to the same period in 2016.  On a Combined Comparative basis, total operating revenues increased $438 million or 6%.2019. The changes including the reconciliation of the impact of Virgin America on the comparative results, are summarized in the following table:
 Twelve Months Ended December 31,
(in millions)20202019% Change
Passenger revenue$3,019 $8,095 (63)%
Mileage Plan other revenue374 465 (20)%
Cargo and other173 221 (22)%
Total operating revenues$3,566 $8,781 (59)%
 Twelve Months Ended December 31, Change
(in millions)2017 2016 as Reported 2016 Pre-Acquisition Virgin America 2016 Combined $ Combined % Combined
Passenger           
Mainline$5,858
 $4,098
 $1,414
 $5,512
 $346
 6.3%
Regional960
 908
 
 908
 52
 5.7%
Total passenger revenue$6,818
 $5,006
 $1,414
 $6,420
 $398
 6.2%
Freight and mail114
 108
 
 108
 6
 5.6%
Other—net1,001
 817
 150
 967
 34
 3.5%
Total operating revenues$7,933
 $5,931
 $1,564
 $7,495
 $438
 5.8%


Passenger RevenueMainline


On a consolidated basis, Mainline passenger revenue for 2017 increased2020 decreased by $1.8$5.1 billion, or 43%63%, on a 44% increasedecrease in capacity, driven by the acquisition of Virgin America, partially offset byand a 1%29 point decrease in unit revenuesload factor. Decreased revenue year-over-year is primarily due to the significant loss of demand due to the COVID-19 pandemic. Beginning in March 2020, load factors were severely depressed, and in response we reduced our capacity, which remained well below 2019 levels through the end of 2020. Although we saw modest recovery during summer months and over the holiday periods, primarily led by leisure travelers, resurgence of cases throughout the United States coupled with restrictions imposed by state and local governments stalled further improvements.

Mileage Plan other revenue

On a consolidated basis, Mileage Plan other revenue decreased $91 million, or 20%, as compared to 2016. On a Combined Comparative basis, Mainline passenger revenue increased by $346 million or 6%,2019, largely due to a 7% increasereduction in capacity, partially offset by a 1% decrease in unit revenue compared to the combined Mainline results for 2016. The increase in capacity was driven by our continued network expansionpurchased miles and aircraft added to our fleet in the current year. The decrease in PRASM was


driven by a decrease in ticket yields on relatively flat load factors. Lower ticket yields (pricing) were impacted, in large part, by our new market growth and by competitor pricing actions felt more acutely in our California markets.

Passenger RevenueRegional

Regional passenger revenue increased by $52 million, or 6%, compared to 2016 due to a 10%increase in capacity, partially offset by a 4% decrease in PRASM compared to 2016. The increase in capacity is due to an increase in departuresdecreased commissions received from new E175 deliveries, an increase in average aircraft stage length and the annualization of new routes introduced over the past twelve months. The decrease in Regional PRASM was primarily driven by the significant growth in our regional business and competitive pricing actions.

OtherNet

Other—net revenue increased $184 million, or 23%, from 2016, primarily due to increases in frequent flyer program revenue. Frequent flyer program revenue increased $53 million or 12%, due to an increase in miles sold to our affinity card partner, and an overall reduction in consumer spending.

Cargo and Other Revenue

On a consolidated basis, Cargo and other revenue decreased $48 million, or 22%, from 2019. The decrease is primarily driven by reduced belly cargo activity as a result of schedule reductions for passenger aircraft, as well as capacity limitations on our freighters that resulted from an issue with the barrier walls in the aircraft that was identified in 2020. The barrier walls will eventually be replaced, but the current year. On a Combined Comparative basis, Other—net revenuefreighters can be operated at reduced capacity until the replacement occurs. These reductions were offset by new cargo routes announced in Alaska, as well as an increase in online shopping activity, leading to increased $34 million, or 4%.overall cargo volumes.


Under the new revenue recognition standard, our 2017 recast revenues will decrease by approximately $41 million. We expect competitive pressures on unitthat our cargo revenues to continue into 2018. However, given our projected capacity growth, we expect total revenue will increase in 20182021 as we expectcompared to grow our2020, as all three freighters return to full capacity approximately 7.5%.and as cargo capacity on passenger aircraft increases.


OPERATING EXPENSES


Total operating expenses increased $2.1decreased $2.4 billion, or 46%31%, compared to 2016. On a Combined Comparative basis, total operating expenses increased $749 million, or 13% primarily as a result of higher wages and benefits and higher fuel costs, among other increases.2019. We believeconsider it is useful to summarize operating expenses as follows, which is consistent with the way expenses are reported internally and evaluated by management:
 Twelve Months Ended December 31,
(in millions)20202019% Change
Fuel expense$723 $1,878 (62)%
Non-fuel expenses4,547 5,796 (22)%
Payroll support program grant wage offset(782)— NM
Special items - merger-related costs6 44 (86)%
Special items - impairment charges and other627 — NM
Special items - restructuring charges220 — NM
Total Operating Expenses$5,341 $7,718 (31)%
 Twelve Months Ended December 31, Change
(in millions)2017 2016 as Reported 2016 Pre-acquisition Virgin America 2016 Combined $ Combined % Combined
Fuel expense$1,447
 $831
 $293
 $1,124
 $323
 28.7 %
Non-fuel expenses5,108
 3,634
 1,028
 4,662
 446
 9.6 %
Special items—merger-related costs118
 117
 21
 138
 (20) (14.5)%
Total Operating Expenses$6,673
 $4,582
 $1,342
 $5,924
 $749
 12.6 %


Significant operating expense variances from 20162019 are more fully described below.

37




Aircraft Fuel


Aircraft fuel expense includes both raw fuel expense (as defined below) and the effect of mark-to-market adjustments to our fuel hedge portfolio included in our consolidated statement of operations as the value of that portfolio increases and decreases. Aircraft fuel expense can be volatile, even between quarters, because it includes these gains or losses in the value of the underlying instrument as crude oil prices and refining margins increase or decrease.


Raw fuel expense is defined as the price that we generally pay at the airport, or the “into-plane” price, including taxes and fees. Raw fuel prices are impacted by world oil prices and refining costs, which can vary by region in the U.S.  Raw fuel expense approximates cash paid to suppliers and does not reflect the effect of our fuel hedges.




Aircraft fuel expense increased $616 million,decreased $1.2 billion, or 74%62%, compared to 2016. On a Combined Comparative basis, aircraft fuel expense increased $323 million, or 29%.2019. The elements of the change are illustrated in the following table: 
Twelve Months Ended December 31,
2020 2019
(in millions, except for per gallon amounts)Dollars Cost/Gal Dollars Cost/Gal
Raw or "into-plane" fuel cost$713 $1.54  $1,868 $2.17 
(Gain)/loss on settled hedges18 0.04  16 0.02 
Consolidated economic fuel expense$731 $1.58  $1,884 $2.19 
Mark-to-market fuel hedge adjustments(8)(0.01) (6)(0.01)
GAAP fuel expense$723 $1.57  $1,878 $2.18 
Fuel gallons461   862  
 Twelve Months Ended December 31,
 2017 2016 as Reported 2016 Combined
(in millions, except for per gallon amounts)Dollars Cost/Gal Dollars Cost/Gal Dollars Cost/Gal
Raw or "into-plane" fuel cost$1,437
 $1.80
 $828
 $1.49
 $1,105
 $1.49
Losses on settled hedges17
 0.02
 16
 0.03
 34
 0.05
Consolidated economic fuel expense$1,454
 $1.82
 $844
 $1.52
 $1,139
 $1.54
Mark-to-market fuel hedge adjustments(7) 
 (13) (0.02) (15) (0.02)
GAAP fuel expense$1,447
 $1.82
 $831
 $1.50
 $1,124
 $1.52
Fuel gallons797
   554
   739
  


On a Combined Comparative basis, rawRaw fuel expense per gallon increased 21%decreased 29% due primarily to higherlower West Coast jet fuel prices. West Coast jet fuel prices are impacted by both the price of crude oil, as well as the refining marginscosts associated with the conversion of crude oil to jet fuel. The increasedecrease in raw fuel price per gallon during 20172020 was driven by a 38% increase26% decrease in crude oil prices and a 57% decrease in refining margins, and a 17% increase in crude oil prices,as compared to the prior year. Fuel gallons consumed increaseddecreased by 58401 million, or 8%47%, consistent with the increasedecrease in capacity of 7% on44%, and a Combined Comparative basis.42% decrease in block hours.


We also evaluate economic fuel expense, which we define as raw fuel expense adjusted for the cash we receive from hedge counterparties for hedges that settle during the period, and for the premium expense that we paid for those contracts. A key difference between aircraft fuel expense and economic fuel expense is the timing of gain or loss recognition on our hedge portfolio. When we refer to economic fuel expense, we include gains and losses only when they are realized for those contracts that were settled during the period based on their original contract terms. We believe this is the best measure of the effect that fuel prices have on our business because it most closely approximates the net cash outflow associated with purchasing fuel for our operations. Accordingly, many industry analysts evaluate our results using this measure, and it is the basis for most internal management reporting and incentive pay plans.


Losses recognized for hedges that settled during the year were $17$18 million in 2017,2020, compared to losses of $16 million in 2016.2019. These amounts represent cash paid for premium expense, offset by any cash received from those hedges at settlement.


As of the date of this filing, we expect our economic fuel price per gallon to increasedecrease approximately 21%10% in the first quarter of 20182021, as compared to the first quarter of 2017 due to higher crude oil prices and refining margins.2020 for similar reasons as noted above. As both oil prices and refining margins are volatile, we are unable to forecast the full-year cost with any certainty.



Non-fuel Expense and Non-special items

The table below provides the reconciliation of the impact of Virgin America on the comparative results for each of our operating expense line items, excluding fuel and special items.
 Twelve Months Ended December 31, Change
(in millions)2017 2016 as Reported 2016 Pre-acquisition Virgin America 2016 Combined $ Combined % Combined
Wages and benefits$1,924
 $1,382
 284
 1,666
 258
 15.5 %
Variable incentive pay135
 127
 32
 159
 (24) (15.1)%
Aircraft maintenance391
 270
 80
 350
 41
 11.7 %
Aircraft rent274
 114
 170
 284
 (10) (3.5)%
Landing fees and other rentals460
 320
 107
 427
 33
 7.7 %
Contracted services314
 247
 60
 307
 7
 2.3 %
Selling expenses357
 225
 123
 348
 9
 2.6 %
Depreciation and amortization372
 363
 37
 400
 (28) (7.0)%
Food and beverage service195
 126
 49
 175
 20
 11.4 %
Third-party regional carrier expense121
 95
 
 95
 26
 27.4 %
Other565
 365
 86
 451
 114
 25.3 %
Total non-fuel, non-special operating expenses$5,108
 $3,634
 $1,028
 $4,662
 $446
 9.6 %


Wages and Benefits


Wages and benefits increaseddecreased during 20172020 by $542$317 million,, or 39%13%, compared to 2016. On a Combined Comparative basis, total wages and benefits increased by $258 million or 15%.2019, excluding the impact of the Payroll support program grant wage offset. The primary components of wages and benefits including a reconciliation of 2016 on a Combined Comparative basis, are shown in the following table:
38



Twelve Months Ended December 31, Change Twelve Months Ended December 31,
(in millions)2017 2016 as Reported 2016 Pre-acquisition Virgin America 2016 Combined $ Combined % Combined(in millions)20202019% Change
Wages$1,468
 $1,022
 $224
 $1,246
 $222
 17.8%Wages$1,490 $1,760 (15)%
Pension - Defined benefit plansPension - Defined benefit plans46 42 10 %
Defined contribution plansDefined contribution plans126 132 (5)%
Medical and other benefits216
 192
 23
 215
 1
 0.5%Medical and other benefits288 311 (7)%
Defined contribution plans103
 67
 22
 89
 14
 15.7%
Pension—Defined benefit plans32
 25
 
 25
 7
 28.0%
Payroll taxes105
 76
 15
 91
 14
 15.4%Payroll taxes103 125 (18)%
Total wages and benefits$1,924
 $1,382
 $284
 $1,666
 $258
 15.5%Total wages and benefits$2,053 $2,370 (13)%


OnWages and payroll taxes decreased by a Combined Comparative basis, wages increased $222combined $292 million withon a 16% increase21% decrease in FTEs. The increaseDecreased wages are primarily due to voluntary leaves of absence taken by thousands of our employees throughout 2020, voluntary early-outs accepted by 600 employees, and a reduction in executive pay and hours for management employees.

Medical and other benefits expense decreased $23 million, or 7%, partially due to an overall reduction in FTEs, is attributable to the growth in our business and the growth in McGee Air Services, which has brought certain airport ground service positions in-house that were previously reflected in Contracted Services expense. Additionally, wage rates for pilots at Alaska and Virgin America increased significantly in November 2017 as a resultcoupled with reduced usage of new contract rates stemming from a decision reached by a third-party arbitration panel during the fourth quarter of 2017.

Costs associated with our defined contribution plans increased $14 million, or 16%, on a Combined Comparative basis, due to FTE growth and increased participation throughout all labor groups. Additionally, due to the arbitration decision reached in the fourth quarter of 2017, pilots at Alaska and Virgin America began receiving contributions at a higher rate.



Pension expense increased 28% compared to the same period in the prior year. The increase is due to the change in certain assumptions used at December 31, 2016, particularly discount rates which were lowered by 60 to 72 basis points, resulting in higher expense recognition in 2017.

Under the new retirementmedical benefits accounting standard, 2017 recast wages and benefits will increase approximately $7 million. On a recast basis, we expect wages and benefits to grow at a greater rate than projected capacity growth in 2018. Alaska and Virgin America pilot wage increases are the primary drivers of this increase. The remainder is due to the expected growth in FTEs to support our capacity growth, along with higher wage rates, medical costs and higher pension costs. Furthermore, we may reach a new agreement with our mainline flight attendants, which would also result in higher wages.

Variable Incentive Pay

Variable incentive pay expense increased to $135 million in 2017 from $127 million in 2016. On a Combined Comparative basis, variable incentive pay decreased $24 million, or 15%, due to lower achievement against performance-based pay metrics as compared to the prior year. Decreases were offset by increased medical rates in 2020.


We expect wages and benefits expense to be higher in 2021 compared to 2020 given our expected growth in overall FTEs needed to support our expected capacity growth. Our guidance does not include the impacts of any future agreements we may reach in 2021, most notably with our mainline pilots whose contract became amendable in April 2020.

Variable Incentive Pay

Variable incentive pay expense decreased to $130 million in 2020 from $163 million in 2019 on a decreased overall wage base coupled with reduced achievement of stated goals as compared to the prior year. The decrease was offset by achievement on a supplemental incentive pay plan approved in 2020, and increased achievement from our quarterly operational bonus program as compared to 2019.

Aircraft Maintenance


Aircraft maintenance costs increaseddecreased by $121$116 million, or 45%, compared to 2016. On a Combined Comparative basis, aircraft maintenance costs increased $41 million, or 12%. Maintenance costs increased2019, primarily due to timing of scheduled maintenancea significant reduction in engine events in 2017,and heavy checks, as well as areduced power-by-the-hour expense on reduced utilization of covered aircraft. Lower maintenance agreement that began during the fourth quarter of 2017.costs and activity is offset by penalties recorded for failure to meet certain contractual minimum obligations.


We expect aircraft maintenance expense to increase consistent with capacity growth in 2018. We will have an increase in engine maintenance costs primarily due to the full year impact of the power-by-the-hour engine maintenance arrangement on our B737-800 aircraft as noted above, as well as general maintenance expenditures increases2021 as we continuereturn temporarily grounded aircraft to add capacity to our network.flying, which will result in increased heavy maintenance events and additional power-by-the-hour expense on covered aircraft.


Aircraft Rent


Aircraft rent expense increased $160decreased $32 million, or 140%10%, compared to 2016. On a Combined Comparative basis, aircraft rent expense decreased $10 million, or 4%,2019, primarily due to the resettingresult of straight-line aircraft rent resulting from purchase price accounting for leases held by Virgin America,full impairment taken on certain leased Airbus aircraft. The decrease was partially offset by the additionfull year of fourexpense for two leased A321neos added to our mainlinethe operating fleet and eight E175s added to our regional fleet.in 2019.


We expect aircraft rent to increasebe lower in 2018 at a greater rate than our forecasted capacity growth due to additional2021 given the permanent parking and impairment of 40 leased A321neo and E175Airbus aircraft scheduled for delivery in 2018.2020.


Landing Fees and Other Rentals


Landing fees and other rental expenses increased $140decreased $114 million, or 44%21%, compared to 2016. On2019, primarily driven by a Combined Comparative basis, landing fees and other rental expenses increased $33 million, or 8%, primarily due to increased flying44% decrease in 2017, as we increased capacity by 7% on a combined basis, and entered into 44 new markets.38% fewer departures.


We expect landing fees and other rental expense to grow at a slightly greater rate than capacityincrease in 20182021 as we continuebring capacity back to add capacity in our network and enter new markets. Additionally, wenetwork. We also expect continued rate increases at airports across our network.

Contracted Services

Contracted services increased$67 million, or 27%, when compared to 2016. On a Combined Comparative basis, contracted services increased $7 million, or 2%, primarily due to increased flying at stations where we use vendors to assist us. Additionally, wage rates for our vendor employees have increased due to higher minimum wage laws in many locations we serve. These cost increases were partially offset by insourcing some of the ground services at many airports to McGee Air Services, whose costswe serve, specifically our hubs, as significant capital programs are nowunderway and will be included in other financial statement line items, particularly wages and benefits.our lease rates.


We expect contracted services to increase in 2018, consistent with our projected capacity growth. The increases are primarily due to higher wage rates in locations where we use vendor employees, and ongoing information technology and facilities projects that we use outside contractors to assist with.
39






Selling Expenses


Selling expenses increaseddecreased by $132$212 million,, or 59%68%, compared to 2016. On2019 primarily driven by a Combined Comparative basis, selling expenses increased $9 million, or 3%, mostlysignificant reduction in distribution costs and credit card commissions due to increased promotionallower sales. Reduced marketing spend and advertising activities, as well as new sponsorships which became effective insponsorship costs due to the current year.renegotiation of certain agreements with partners also contributed to the year-over-year decline.


Under the new revenue recognition standard, our 2017 recast selling expense will increase by approximately $13 million. We expect selling expense to decreaseincrease in 2018 on a recast basis,2021, due primarily to a decrease in advertising spend forecastedhigher sales as well as decreased Mileage Plan partner airline expense due to the termination of certain partnerships with other airlines.demand for air travel returns.


Depreciation and Amortization


Depreciation and amortization expenses increased by $9 million, or 2%,decreased slightly as compared to 2016. On a Combined Comparative basis, depreciation and amortization expense decreased $28 million, or 7%, primarily2019 due to a changethe impairment in the estimated useful livesfirst quarter of 2020 of our owned Q400 fleet, as well as the write-off of certain B737 operating aircraft and related parts from 20 years to 25 years, which was effective October 1, 2016, partially offset by the addition of 14 B737-900ERs and 10 E175s to our fleet since December 31, 2016.leasehold improvements.


We expect depreciation and amortization expense to increase in line with capacity growth in 2018 compared to 2017,2021, primarily due to depreciation taken on the 737 MAX aircraft scheduled B737-900ER and E175 aircraft deliveriesfor delivery in 2018.2021.

Food and Beverage Service

Food and beverage service expense increased by $69 million, or 55%, compared to 2016. On a Combined Comparative basis, food and beverage service expenses increased $20 million, or 11%, due to the increased number of passengers, premium class offerings and enhancements to our onboard menu offerings to provide higher quality food and beverage products.

We expect food and beverage expenses to increase in line with capacity growth in 2018 compared to 2017, primarily due to an expected increase in number of passengers as we continue to grow our network and higher product costs.


Third-party regional carrier expenseRegional Carrier Expense


Third-party regional carrier expense, which represents payments made to SkyWest and PenAir under our CPA agreements, increased $26decreased $38 million, or 27%23%, in 20172020 compared to 2016.2019. The increasedecrease is primarily due to the addition of eight E175 aircraft operateda 23% decrease in capacity flown by SkyWest inas compared to the current year.prior year and reduced contractual rates incurred for a portion of 2020.


We expect third-party regional carrier expense to increasebe higher in 20182021 as regional capacity has largely rebounded to where it was prior to the pandemic.

Special Items - Impairment charges and other

We recorded impairment and other charges of $627 million in 2020. The charges were largely driven by our decision to permanently remove certain leased Airbus aircraft from operating service. For these aircraft, any remaining operating lease assets and related leasehold improvements, spare inventory and parts were expensed. Additionally, for these aircraft we add E175recorded an accrual for total estimated lease return costs. Charges also include the write-down of the ten owned Airbus A320 aircraft and our Q400 fleet to their respective fair value, an accrued loss on a class action lawsuit judgment received subsequent to December 31, 2020, and the full write-off of gate assets at Dallas-Love Field, plus certain other immaterial items.

Special Items - Restructuring charges

We recorded restructuring charges of $220 million in 2020 relating to the reduction of our workforce through voluntary early retirement and temporary leaves, incentive leave programs, involuntary furloughs and reductions in force. Charges are primarily comprised of wages for those pilots and mechanics on incentive leave programs, ongoing medical benefit coverage, and lump-sum termination payments. The total charge for the program was revised in the fourth quarter to capture pilot recalls anticipated in 2021 as a result of increased capacity expectations in our network and a change in the mix of aircraft type. Additional changes to this charge could be operated by SkyWest and continue to expandnecessary in the future if the pilot recall schedule changes again.

Special Items - Merger-Related Costs

We recorded $6 million of merger-related costs in 2020 associated with our regional network.

Other Operating Expenses

Other operating expenses increased$200 million, or 55%,ongoing integration of former Virgin America operations compared to 2016. On a Combined Comparative basis, other operating expenses increased $114$44 million or 25%,in 2019. Costs incurred in 2020 are primarily comprised of certain technology integration costs. We do not expect to incur integration related charges in 2021.

Consolidated Non-operating Income (Expense)

During 2020, we recorded net non-operating expense, excluding special items, of $39 million, compared to $47 million in 2019. The decrease is primarily due to higher costs associated with crew costs such as hotels and per diems, training, higher IT costs, an increase in scrapped parts inventory,income generated by additional cash and higher property taxes.

We expect other operating expenses to increase consistent with capacity growth in 2018 driven primarilymarketable securities on hand and reduced expense from our defined-benefit pension plan. Improved non-operating expense was offset by increased personnel costs such as meals and hotels.interest expense on an increased outstanding debt balance.

Special Items—Merger-Related Costs and Other


We recorded special items in non-operating expense of $118 million for merger-related costs associated with our acquisition of Virgin America in 2017, compared to $117$26 million in 2016,2020 for pre-payment penalties and swap-break charges related to the early repayment of debt that was previously collateralized by the A320 aircraft which reflects the results of Virgin America from December 14, 2016 through December 31, 2016, and $138 million on a Combined Comparative basiswe sold in 2016. Costs incurred in 2017 consisted primarily of severance and retention costs, and IT integration costs. We expect to continue to incur merger-related costs through 2019.2020.


Consolidated Nonoperating Income (Expense)
40




During 2017 we recorded nonoperating expense of $53 million, compared to nonoperating expense of $4 million in 2016. On a Combined Comparative basis, nonoperating expense increased by $30 million, primarily due to interest expense incurred in the current year on the debt issued in 2016 to finance the acquisition of Virgin America.



ADDITIONAL SEGMENT INFORMATION


Refer to Note 1214 of the consolidated financial statements for a detailed description of each segment. Below is a summary of each segment's profitability.


Mainline


Mainline adjusted pretax profitloss was $1.3$1.4 billion in 20172020 compared to $1.3pretax income of $993 million in 2019. The $2.4 billion in 2016. On a Combined Comparative basis, Mainline adjustedshift to pretax profit decreased by $253 million. The table below provides the reconciliation of the impact of Virgin America on the comparative results for our Mainline segment, excluding merger-related costs and mark-to-market fuel-hedge accounting charges:
 Twelve Months Ended December 31, Change
(in millions)2017 2016 as Reported 2016 Pre-acquisition Virgin America 2016 Combined $ Combined
Mainline         
Operating revenues$6,890
 $4,940
 $1,564
 $6,504
 $386
Non-fuel, non-special operating expenses4,257
 2,883
 1,028
 3,911
 346
Economic fuel1,282
 719
 293
 1,012
 270
Operating income1,351
 1,338
 243
 1,581
 (230)
Nonoperating income (expense)(39) 3
 (19) (16) (23)
Pretax profit$1,312
 $1,341
 $224
 $1,565
 $(253)

The $253 million decrease in Combined Comparative pretax profitloss was driven by a $270 million increase$4.6 billion decrease in Mainline fuel expense,operating revenue, offset by a $346 million increase$1.1 billion decrease in Mainline non-fuel operating expenses,expense and a $23 million increase in nonoperating expense. These increases were partially offset by a $386 million increase in Mainline passenger revenue. Higher raw fuel prices and an increase in gallons consumed to support additional flying, drove the increase$1 billion decrease in Mainline fuel expense. Non-fuel operating expenses increased due to higher wages to support our growth, and higher operating expenses as described above. Nonoperating expense increased primarily due to increased interest expense. Mainline revenue increased due to higher capacity from new routes added over the past twelve months.


Regional

Our Regional operations contributed a pretax profit of $15 million in 2017As compared to $93 million in 2016. The $78 millionthe prior year, lower Mainline revenues are primarily attributable to a 65% decrease in pretax profit was attributable to $82 million higher non-fuel operating expense duetraffic on a 47% reduction in large part to increased capacity, and higher raw fuel costs, partially offset by a $51 million increase in operating revenues as described in Passenger Revenue—Regional.

Horizon

Horizon incurred a pretax loss of $8 million in 2017 compared to pretax profit of $14 million in 2016. The change was primarily driven by $20 million higher non-fuel expenses. Non-fuel expenses increased primarily due to higher wage and training expensethe significant reduction in demand as a result of the increase in FTE’s, increasedCOVID-19 pandemic. Non-fuel operating expenses declined significantly on cost savings driven by reduced variable costs associated with flight cancellations,on lower capacity, as well as decreased wages and benefits expense from voluntary leaves of absence and a $9 million ratification bonus expensereduction in connectionhours for management employees. Lower raw fuel prices, coupled with decreased consumption from the agreement reached with Horizon's pilots.reduction in flying, drove the decrease in Mainline fuel expense.



Regional
2016 COMPARED WITH 2015


Our consolidated net income for 2016 was $814Regional operations generated a pretax loss of $421 million or $6.54 per diluted share,in 2020 compared to net incomea pretax profit of $848$2 million or $6.56 per diluted share, in 2015. Our financial results include results of Virgin America for the period from December 14, 2016 through December 31, 2016 and the impact of purchase accounting as of December 14, 2016. Refer2019. The shift to the "Critical Accounting Estimates" section for further information regarding purchase accounting.

Excluding the impact of mark-to-market fuel hedge adjustments and special items, our adjusted consolidated net income for 2016pretax loss was $911 million, or $7.32 per diluted share, compared to an adjusted consolidated net income of $842 million, or $6.51 per share, in 2015. The following tables reconcile our adjusted net income and earnings per diluted share (EPS) during the full year 2016 and 2015 to amounts as reported in accordance with GAAP.
 Twelve Months Ended December 31,
 2016 2015
(in millions, except per-share amounts)Dollars Diluted EPS Dollars Diluted EPS
Reported GAAP net income and diluted EPS$814
 $6.54
 $848
 $6.56
Mark-to-market fuel hedge (benefit) expense(13) (0.11) 
 
Special items—merger-related costs and other(a)
117
 0.94
 32
 0.25
Income tax effect of special items(b)
(24) (0.19) (12) (0.10)
Special income tax (benefit) expense(c) 
17
 0.14
 (26) (0.20)
Non-GAAP adjusted net income and diluted EPS$911
 $7.32
 $842
 $6.51
(a)Refer to Note 10 to the consolidated financial statement for the description of special items.
(b)Certain merger-related costs are non-deductible for tax purposes, resulting in a smaller income tax effect for adjusting items.
(c)Special tax benefit represents the discrete impacts of adjustments to our position on income sourcing in various states.

CASM is summarized below:
 Twelve Months Ended December 31,
 2016 2015 % Change
Consolidated:     
Total operating expenses per ASM (CASM)
10.38¢ 
10.77¢ (3.6)%
Less the following components: 
    
Aircraft fuel, including hedging gains and losses1.88
 2.39
 (21.3)%
Special items—merger-related costs and other(a)
0.27
 0.08
 237.5 %
CASM, excluding fuel and special items
8.23¢ 
8.30¢ (0.8)%
      
Mainline:     
Total operating expenses per ASM (CASM)
9.39¢ 
9.77¢ (3.9)%
Less the following components: 
    
Aircraft fuel, including hedging gains and losses1.79
 2.29
 (21.8)%
Special items—merger-related costs and other(a)
0.30
 0.09
 233.3 %
CASM, excluding fuel and special items
7.30¢ 
7.39¢ (1.2)%
(a)Refer to Note 11 to the consolidated financial statement for the description of special items.



OPERATING REVENUES

Total operating revenues increased $333 million, or 6%, during 2016 compared to the same period in 2015. The changes are summarized in the following table:
 Twelve Months Ended December 31,
(in millions)2016 2015 % Change
Passenger     
Mainline$4,098
 $3,939
 4.0%
Regional908
 854
 6.3%
Total passenger revenue$5,006
 $4,793
 4.4%
Freight and mail108
 108
 %
Other—net817
 697
 17.2%
Total operating revenues$5,931
 $5,598
 5.9%

Passenger Revenue—Mainline

Mainline passenger revenue for 2016increased by 4% dueprimarily attributable to a 10% increase$660 million decrease in capacity,operating revenues, partially offset by a 5%$104 million decrease in PRASM compared to 2015. The increase in capacity was driven by new routesnon-fuel operating expense and growth in our operating fleet. Virgin America capacity from the acquisition date through December 31, 2016 represented approximately 2 points of capacity increase from 2015. Thea $133 million decrease in PRASM was driven by a 6% decrease in ticket yield due to competitive pressures and our own growth, offset by a slight increase in load factor. Furthermore,fuel costs. Decreased regional revenues is primarily the decline in fuel prices during 2016 contributed to lower ticket prices.

Passenger Revenue—Regional

Regional passenger revenue increased by $54 million, or 6%, compared to 2015 due to a 17% increase in capacity, partially offset by a 9% decrease in PRASM compared to 2015. The increase in capacity was due to an increase in departures from new E175 deliveries, an increase in average aircraft stage length and the annualization of new routes introduced over the past twelve months. The decrease in PRASM was due to a 7% decrease in ticket yield, as well as a decrease in load factor of 1.1 points. The decrease in yield was due to an increase in competitive capacity in our regional markets and our own growth, as well as an increase in the average trip length of our regional flights.
Other—Net

Othernet revenue increased$120 million, or 17%, from 2015, primarily due to increases in Mileage Plan™ revenue. Mileage Plan™ revenue increased $100 million, or 30%, due to increased miles sold and improved compensation terms with our Mileage Plan™ affinity credit card partner as a result of a contract extension effective January 1, 2016. Additionally, Mileage Plan™50% decrease in revenue earnedpassengers on an 18% decrease in capacity flown, stemming from our partner airlines increased asthe impacts of the COVID-19 pandemic.

Horizon

Horizon achieved a pretax profit of $41 million in 2020 compared to the prior year.

OPERATING EXPENSES

Total operating expenses increased $282$38 million, or 7%, compared to 2015, in 2019, primarily as a result of higher wages and benefits and $117 million of merger-related costs, partially offset by lower fuel costs. We believe it is useful to summarize operating expenses as follows, which is consistent with the way expenses are reported internally and evaluated by management:
 Twelve Months Ended December 31,
(in millions)2016 2015 % Change
Fuel expense$831
 $954
 (12.9)%
Non-fuel expenses3,634
 3,314
 9.7 %
Special items117
 32
 265.6 %
Total Operating Expenses$4,582
 $4,300
 6.6 %

Significant operating expense variances from 2015 are more fully described below.



Wages and Benefits

Wages and benefits increased during 2016 by $128 million, or 10%, compared to 2015. The primary components of wages and benefits are shownsignificant cost reduction efforts implemented in the following table:
 Twelve Months Ended December 31,
(in millions)2016 2015 % Change
Wages$1,022
 $945
 8.1 %
Medical and other benefits192
 153
 25.5 %
Defined contribution plans67
 60
 11.6 %
Pension—defined benefit plans25
 28
 (10.7)%
Payroll taxes76
 68
 11.8 %
Total wages and benefits$1,382
 $1,254
 10.2 %

Wages increased 8% on a 7% increase in FTEs. The increase in wages was primarily attributable to FTE growth to support our growth and an increase in the average wages per employee.

Medical and other benefits increased 25% comparedresponse to the prior year. The increaseCOVID-19 pandemic. As Horizon records revenue based on total capacity sold to Alaska under the terms of the CPA, revenue was primarily due to an increase in the number of employees and high-cost medical claims.

Defined contribution plans increased 12% due to FTE growth and increased participation throughout all labor groups.

Pension expense decreased 11%, compared to the same period in the prior year. The decrease was dueimpacted to a change in several assumptions used at December 31, 2015, including a higher discount rate, updated retirement age assumptions, future salary increase assumptions and others that resulted in lower expense recognition in 2016.

Variable Incentive Pay

Variable incentive pay expense increased to $127 million in 2016 from $120 million in 2015. The increase was primarily due to a higher wage base.

Aircraft Fuel

Aircraft fuel expense decreased$123 million, or 13%, compared to 2015. The elements of the change are summarized in the following table: 
 Twelve Months Ended December 31,
 2016 2015
(in millions, except for per gallon amounts)Dollars Cost/Gal Dollars Cost/Gal
Raw or "into-plane" fuel cost$828
 $1.49
 $935
 $1.84
Losses on settled hedges16
 0.03
 19
 0.04
Consolidated economic fuel expense$844
 $1.52
 $954
 $1.88
Mark-to-mark fuel hedge adjustments(13) (0.02) 
 
GAAP fuel expense$831
 $1.50
 $954
 $1.88
Fuel gallons554
   508
  

Fuel gallons consumed increased 9% in line with the 11% increase capacity, partially offset by a 1% improvement in fuel efficiency as measured by ASMs per gallon.

The raw fuel price per gallon decreased 19% as a result of lower West Coast jet fuel prices. West Coast jet fuel prices are impacted by both the price of crude oil and the refining margins associated with the conversion of crude oil to jet fuel. The decrease in raw fuel price per gallon during 2016 was due to a decline in crude oil prices of 11% and a decrease in refining margins of 36%, when compared to the prior year.



Losses recognized for hedges that settled during the year were $16 million in 2016, compared to losses of $19 million in 2015. These amounts represent cash paid for premium expense, offset by any cash received from those hedges at settlement.

Aircraft Maintenance

Aircraft maintenance costs increased by $17 million, or 7%, compared to 2015. Maintenance costs increased primarily due to more engine and airframe maintenance events than in 2015. Additionally, in 2015 we received vendor credits, which offset expense, for engine maintenance that had been previously completed on the B737 fleet.

Aircraft Rent

Aircraft rent expense increased by $9 million, or 9%, compared to 2015, primarily due to the addition of rent expense on the 53 Airbus aircraft leased by Virgin America for the period December 14, 2016 to December 31, 2016.

Landing Fees and Other Rentals

Landing fees and other rental expenses increased$24 million, or 8%, primarily due to increased flying in 2016 as we increased capacity and entered into new markets.

Contracted Services

Contracted services increased $33 million, or 15%, when compared to 2015. The increase was primarily due to increased flying at stations where we use vendors to assist us. Additionally, wage rates for our vendor employees have increased due in part to higher minimum wage laws in many locations we serve. We also had several information technology and facilities projects that required contracted support.

Selling Expenses
Selling expenses increased by $14 million, or 7%, compared to 2015, mostly due to increased promotional and advertising activities, as well as new sponsorships which became effective in 2016.

Depreciation and Amortization

Depreciation and amortization expenses increased by $43 million, or 13%, compared to 2015. The increase was primarily due to the addition of 19 B737-900ERs to our fleet since December 31, 2015, partially offset by a change in the estimated useful lives of certain B737 operating aircraft and related parts from 20 years to 25 years, which became effective October 1, 2016.

Food and Beverage Service

Food and beverage service expenses increased by $13 million, or 12%, due to the increased number of passengers and upgrades to our onboard menu, offering higher quality food and beverage products.

Third-Party Regional Carrier Expense

Third-party regional carrier expense, which represents payments made to SkyWest and PenAir under our CPAs, increased $23 million, or 32%, in 2016 compared to 2015. The increase was primarily due to the significant increase in regional capacity in 2016 through the introduction of E175 flying.

Other Operating Expenses

Other operating expenses increased$9 million, or 3%, compared to 2015.  The increase was primarily due to increases in property and other taxes, personnel costs for our flight crews and an increase in fines and penalties.

Special Items—Merger-Related Costs and Other

We recorded special items of $117 million for merger-related costs associated with our acquisition of Virgin America. These costs consisted primarily of legal expenses, investment banking fees and severance costs. Our 2015 special items of $32 million consisted of a non-cash pension settlement expense and costs related to ongoing litigation.



Consolidated Nonoperating Income (Expense)

During 2016, we recorded nonoperating expense of $4 million, compared to nonoperating income of $14 million in 2015. In 2016, we incurred more interest expense associated with the financing obtained to fund the acquisition of Virgin America. This expense was partially offset by additional interest income earned during the period we held those funds in advance of the acquisition close date.

ADDITIONAL SEGMENT INFORMATION

Refer to Note 12 of the consolidated financial statements for a detailed description of each segment. Below is a summary of each segments' profitability.

Mainline

Pretax profit for Mainline was $1.3 billion in 2016 compared to $1.2 billion in 2015. This segment includes financial results of Virgin America from the date of acquisition through December 31, 2016. The $135 million increase was due to an increase in operating revenues of $277 million, offset by an increase in operating expenses of $126 million. Revenue growth was primarily drivenlesser degree by the $159 million increaseoverall reduction in passenger revenues anddemand spurred by the $100 million increase in Mileage Plan™ revenue, both described previously. Growth in operating expenses was due to higher wages to support our network growth, higher ramp and passenger handling due to increased flying and higher wage rates at stations where we use vendors to assist us, higher depreciation related to our fleet growth, and selling expenses related to increased advertising. Economic fuel cost, as defined above, decreased due to lower raw fuel costs and increased fuel efficiency, slightly offset by an 8% increase in consumption.pandemic.


Regional

Pretax profit for Regional was $93 million in 2016 compared to $105 million in 2015. The $12 million decrease in pretax profit was driven by a $74 million increase in non-fuel operating expenses in 2016 to support additional departures, partially offset by a $56 million increase in revenue and a $6 million decrease in fuel expense when compared to the prior year period.
Horizon

Pretax profit for Horizon was $14 million in 2016 compared to $28 million in 2015. CPA Revenues (100% of which are from Alaska and eliminated in consolidation) increased due to additional capacity added in 2016. The $32 million increase in Horizon's non-fuel operating expenses was largely driven by higher medical costs due to an increased number of large medical claims, increased volume of engine overhaul and heavy airframe work, employee signing bonuses and overhead restructuring costs.

LIQUIDITY AND CAPITAL RESOURCES
 
Our primary sourcesAs a result of the COVID-19 pandemic, we have taken, and will continue to take, action to reduce costs, increase liquidity are:and preserve the relative strength of our balance sheet. From the onset of the pandemic, we have taken the following key actions to enhance and preserve our liquidity:

Obtained approximately $1.6 billion in Payroll Support Program funding to use towards payments of wages and benefits, including the extension finalized in January 2021;
 
Executed an agreement with the U.S. Department of the Treasury to obtain up to $1.9 billion through the CARES Act loan program. The collateral pool for the agreement includes certain Mileage PlanTM assets and cash flow streams, 34 aircraft and 15 spare engines;
Our
Obtained $1.2 billion in financing through the issuance of EETC instruments, collateralized by 42 Boeing 737 aircraft and 19 Embraer E175 aircraft;

Reached an agreement in principle to restructure our aircraft purchase agreement with Boeing, allowing for greater flexibility and lower cash outflows in 2021;

Drew $400 million from existing cashcredit facilities; and marketable securities balance

Suspended our share repurchase program and quarterly dividend indefinitely.

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Although we have no plans to access equity markets, we believe our equity would be of $1.6 billion,high interest to investors. The liquidity raised from these financings, coupled with the availability of additional liquidity and our expected cash from operations;
Our 72 unencumbered aircraftmeaningful cost reductions have provided the Company with confidence in our ability to withstand the operating fleet as of December 31, 2017, that could be financed, if necessary;depressed demand and

Our combined bank line-of-credit facilities, with no outstanding borrowings, of $400 million. Information about these facilities can be found in Note 5 to the consolidated financial statements.

In 2017, we took delivery of 14 B737-900ER and 10 E175 aircraft and made debt payments totaling $397 million. We also continued to return capital to our shareholders by paying dividends totaling $148 million and repurchasing $75 million of our common stock. prepare for recovery. Because of our strongsuccessful efforts to reduce spending and preserve cash, our adjusted net debt is nearly flat as compared to December 31, 2019.

As the business recovers and eventually returns to profitability, reducing outstanding debt and strengthening our balance sheet and financial performance,will be a high priority. Based on our expectations about the recovery ahead, we are oneexpect to incur cash flow from operations of only three airlines$100 million to zero in the U.S. with investment grade credit ratings.first quarter including funds received as part of the CARES Act Payroll Support Program. For the first half of the year we expect cash flows from operations to be positive.


We believe that our current cash and marketable securities balance, combined with future cash flows from operations and otheravailable sources of liquidity, will be sufficient to fund our operations and meet our debt payment obligations, and to remain in compliance with the financial debt covenants in existing financing arrangements for the foreseeable future.




In our cash and marketable securities portfolio, we invest only in securities that meet our primary investment strategy of maintaining and securing investment principal. The portfolio is managed by reputable firms that adhere to our investment policy that sets forth investment objectives, approved and prohibited investments, and duration and credit quality guidelines. Our policy, and the portfolio managers, are continually reviewed to ensure that the investments are aligned with our strategy.


The table below presents the major indicators of financial condition and liquidity: 
(in millions)December 31, 2020December 31, 2019Change
Cash and marketable securities$3,346$1,521$1,825
Cash, marketable securities, and unused lines of credit as a percentage of trailing twelve months revenue94%22%72 pts
Long-term debt, net of current portion$2,357$1,264$1,093
Shareholders’ equity$2,988$4,331$(1,343)

Debt-to-capitalization, adjusted for operating leases
(in millions)December 31, 2020December 31, 2019Change
Long-term debt, net of current portion$2,357 $1,264 86%
Capitalized operating leases1,558 1,708 (9)%
COVID-19 related borrowings(a)
734 — NM
Adjusted debt$4,649 $2,972 
Shareholders' equity2,988 4,331 (31)%
Total invested capital7,637 7,303 5%
Debt-to-capitalization, including operating leases61%41%
(a) To best reflect our leverage at December 31, 2020, we included the short-term borrowings stemming from the COVID-19 pandemic which are classified as current liabilities in the consolidated balance sheets.


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(in millions, except per share and debt-to-capital amounts)December 31, 2017 December 31, 2016 Change
Cash and marketable securities$1,621 $1,580 $41
Cash, marketable securities and unused lines of credit as a percentage of trailing twelve months revenue25% 31% (6) pts
Long-term debt, net of current portion2,262 2,645 (383)
Shareholders’ equity3,721 2,931 790
Long-term debt-to-capital including net present value of aircraft operating lease payments(a)
51% 59% (8) pts
Adjusted net debt to earnings before interest, taxes, depreciation, amortization, special items and rent
(a)Calculated using the present value of remaining aircraft lease payments for aircraft that are in our operating fleet as of the balance sheet date.
(in millions)December 31, 2020December 31, 2019
Current portion of long-term debt$1,138 $235 
Current portion of operating lease liabilities290 269 
Long-term debt2,357 1,264 
Long-term operating lease liabilities, net of current portion1,268 1,439 
Total adjusted debt5,053 3,207 
Less: Cash and marketable securities(3,346)(1,521)
Adjusted net debt$1,707 $1,686 
(in millions)Year-ended December 31, 2020Year-ended December 31, 2019
GAAP Operating Income (Loss)$(1,775)$1,063 
Adjusted for:
Payroll support program grant wage offset and special items71 44 
Mark-to-market fuel hedge adjustments(8)(6)
Depreciation and amortization420 423 
Aircraft rent299 331 
EBITDAR$(993)$1,855 
Adjusted net debt to EBITDAR(1.7x)0.9x

The following discussion summarizes the primary drivers of the increase in our cash and marketable securities balance and our expectation of future cash requirements.


ANALYSIS OF OUR CASH FLOWS
 
Cash Provided byUsed in Operating Activities
 
Net cash provided byused in operating activities was $1.6$234 million in 2020 compared to net cash provided of $1.7 billion in 2017 compared2019. Cash provided by ticket sales is the primary source of our operating cash flow. Our primary use of operating cash flow is operating expenses. Changes in demand that resulted from the pandemic and the changes we made to $1.4our operations in response had a dramatic impact on our operating cash flows in 2020 .

In 2020, revenues declined $5.2 billion versus prior year. Through reduced flying levels and removal of fixed costs, we reduced operating expenses by $2.4 billion versus prior year, which reflects the benefit of the $753 million cash grant we received under the Payroll Support Program. 2020 operating expenses included $627 million in special items that were largely non-cash during the period. This included impairment of property, plant and equipment, for which the cash outflow occurred in the past, and accruals that are associated with future cash out flows, such as the expected costs of lease returns and the impairment of leased aircraft.

In 2020, Air Traffic Liability (ATL) increased $173 million, which included approximately $1.3 billion in 2016. The increasenew ticket purchases, offset by approximately $500 million in tickets that existed in ATL at the end of $2042019 which flew and were recognized in revenue in 2020, and approximately $600 million is primarily duein cash refunds issued to an increaseguests. Although Air Traffic Liability was a source of working capital in our2020, as of December 31, 2020 it includes $569 million in eWallet credits that were issued to guests as a result of trip cancellations. These credits are expected to be redeemed by guests for travel in future periods and will represent a working capital headwind.


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Also in 2020, we recognized a $516 million tax benefit associated with the net income.

In 2016, we generated $1.4 billionoperating losses that were incurred during the period, which will be carried back to prior tax years or used in future tax years. These benefits are expected to result in operating cash flows compared to $1.6 billioninflows in 2015. The decrease of $200 million was due to a declinefuture periods, but none were received in operating results primarily driven by an increase in non-fuel operating expenses—including $117 million million in merger-related costs associated with the acquisition of Virgin America—partially offset by higher revenues and lower fuel costs.2020.

We typically generate positive cash flows from operations, and expect to use that cash flow to buy aircraft and capital equipment, to make debt payments, and to return capital to shareholders. During 2016, we paused our share repurchase program as we prepared for the acquisition of Virgin America. We resumed our share repurchase program in the second quarter of 2017.

Cash Used in Investing Activities
 
Cash used in investing activities was $1.1 billion$593 million during 2017,2020, compared to $2.6 billion$791 million in 2016. In 2016, cash from investing activities included approximately $2 billion of cash paid for the acquisition of Virgin America, which drove a decrease in cash used for investing activities in 2017 when compared to the prior year.2019. Our capital expenditures were $1 billion,$206 million, or $348$490 million higher lower than in 20162019, primarily driven by the elimination or postponement of capital expenditures and temporary cessation of predelivery deposits as a result of the purchaseCOVID-19 pandemic. Our net purchases of more aircraftmarketable securities were $644 million in the current year. During 2017 we took delivery of 14 B737-900ERs and 10 E715 aircraft. This compares to the delivery of 19 B737-900ERs in the prior year. Our future expected capital expenditures are summarized in the Contractual Obligations and Commitments section.

Cash used in investing activities was $2.6 billion during 2016,2020, compared to $930net purchases of $136 million in 2015. We used $2 billion2019. Increased net purchases are primarily driven by additional cash on hand from borrowings and the PSP, which allowed the Company to acquire Virgin America, representing $2.6 billion consideration paid, offset by $645 million of cash acquired. Our capital expenditures were $678 million in 2016, $153 million lower than in 2015.invest additional funds.




Cash Provided by Financing Activities
 
Cash provided by financing activities was $2.0 billion during 2020, compared to cash used in financing activities was $592of $813 million during 2017, compared to cash provided by financing activities of $1.5 billion in 2016.2019. During the year, we madereceived funds from new secured debt financing of $2.6 billion, including $1.2 billion from the issuance of the EETCs, $290 million from the loan portion of the proceeds from the PSP, and $135 million drawn on the CARES Act secured term loan. These proceeds were partially offset by debt payments of $397$565 million, repurchased $75 million of our common stock and paid cash dividends of $148 million. In 2016, we secured debt proceeds of $2 billion for the acquisition of Virgin America, made debt payments of $249 million, stock repurchases of $193 million and made cash dividend payments of $136 million. In 2015, we made debt payments of $116 million, stock repurchases of $505$45 million, and cash dividend payments of $102 million.$31 million in common stock repurchases.
 
We plan to meet our future capital and operating commitments through our cash and investments on hand, internally generated cash from operations, along with additional debt financing if necessary.
Bank Lines of Credit
We have three credit facilities with availability totaling $475 million, including one $250 million credit facility, one $150 million credit facility, and one $75 million credit facility. We have secured letters of credit against the $75 million facility but have no plans to borrow using either of the two remaining facilities.

CONTRACTUAL OBLIGATIONS AND COMMITMENTS
 
Aircraft Purchase and Lease Commitments
 
As of December 31, 2017, we have firm orders2020, Alaska had commitments to purchase or lease 85 aircraft. We also have32 Boeing 737-9 MAX aircraft with deliveries in 2021 through 2023, and cancelable purchase commitments for 30 Airbus A320neo aircraft with deliveries from 20202024 through 2022. We could incur a loss2026. At this time, we do not expect to take delivery of pre-delivery payments and credits of upthese 30 Airbus aircraft. Horizon also has commitments to $15 million as a cancellation fee. We also havepurchase three E175 aircraft with deliveries in 2023. Alaska has options to acquire up to 37 additional B737737 MAX aircraft with deliveries from 2020 through 2024 and Horizon has options to acquire 30 E175 aircraft with deliveries from 20202022 to 2022.2024. In addition to the 2332 E175 aircraft currently operated by SkyWest in our regional fleet, we have firm orders to lease 12 E175 aircraft with deliveries in 2018, and options in future periods to add regional capacity by having SkyWest operate up to eight more E175 aircraft.
We expect capital expenditures
In December 2020, Alaska announced an agreement in principle with Boeing to restructure the existing aircraft purchase agreement. Upon execution of the agreement, Alaska will have commitments to purchase an additional 23 737-9 MAX aircraft with deliveries between 2023 and 2024. The agreement in principle also provides for an incremental 15 options to purchase aircraft. These options, as well as the 37 available under the existing contractual agreement, are expected to be approximately $1 billionavailable for delivery between 2023 and 2026.

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To best reflect our expectations of future fleet activity, we have included the firm deliveries from the Boeing agreement in 2018 and approximately $750 millionprinciple in 2019 and 2020. We currently expect delivery of eight owned Mainline jet aircraft and 13 owned regional jet aircraft in 2018.  

The followingthe table below, which summarizes our expected fleet count by year, as of February 14, 2018:26, 2021:
 Actual Fleet Count
Anticipated Fleet Activity(a)
AircraftDec 31, 2019Dec 31, 20202021 ChangesDec 31, 20212022 ChangesDec 31, 20222023 changesDec 31, 2023
B737 Freighters— — — 
B737-70011 11 — 11 — 11 — 11 
B737-80061 61 — 61 — 61 — 61 
B737-90012 12 — 12 — 12 — 12 
B737-900ER79 79 — 79 — 79 — 79 
B737-9 MAX— — 13 13 30 43 13 56 
A319/A320(b)
61 21 — 21 (8)13 (13)— 
A321 NEO10 10 — 10 — 10 — 10 
Total Mainline Fleet237 197 13 210 22 232 — 232 
Q400 operated by Horizon(c)
33 32 — 32 (1)31 (6)25 
E175 operated by Horizon(c)
30 30 30 — 30 33 
E175 operated by third party(c)
32 32 — 32 — 32 — 32 
Total Regional Fleet95 94 — 94 (1)93 (3)90 
Total332 291 13 304 21 325 (3)322 
 Actual Fleet Count 
Contractual Deliveries(a)
AircraftDec 31, 2016 Dec 31, 2017 2018 Changes Dec 31, 2018 2019 Changes Dec 31, 2019
B737 Freighters6
 3
 
 3
 
 3
B737 Passenger Aircraft149
 151
 8
 159
 13
 172
Airbus Passenger Aircraft63
 67
 4
 71
 1
 72
Total Mainline Fleet218
 221
 12
 233
 14

247
Q400(b)
52
 50
 (13) 37
 (10) 27
E175(b)
15
 33
 25
 58
 10
 68
Total Regional Fleet67
 83
 12
 95
 
 95
Total285
 304
 24
 328
 14
 342
(a)
The expected fleet counts at December 31, 2018 and 2019 are subject to change.We intend to reduce the capital investment spend driven by fleet counts above, specifically in 2018, 2019 and 2020, which may require deferral of certain aircraft deliveries.
(b)
Aircraft are either owned or leased by Horizon or operated under capacity purchase agreement with a third party.

(a)Anticipated fleet activity reflects intended early retirement and extensions or replacement of certain leases, not all of which have been contracted yet.
For future firm(b)At December 31, 2019, Alaska had 10 operating A319 aircraft, all of which were removed from operating service in 2020.
(c)Aircraft are either owned or leased by Horizon or operated under capacity purchase agreement with a third party.

Firm orders and option exercises we may finance the aircraftbeyond 2021 are expected to be financed primarily through cash from operations, long-term debt or lease arrangements.and operating cash flows.




Future Fuel Hedge Positions


All of our future oil positions are call options, which are designed to effectively cap the cost of the crude oil component of our jet fuel purchases. With call options, we are hedged against volatile crude oil price increases; and, during a period of decline in crude oil prices, we only forfeit cash previously paid for hedge premiums. Our crude oil positions are as follows:
 Approximate Gallons Hedged (in millions)Weighted-Average Crude Oil Price per BarrelAverage Premium Cost per Barrel
First Quarter 202160$62$2
Second Quarter 202180$59$2
Third Quarter 202170$56$2
Fourth Quarter 202150$51$3
   Full Year 2021260$58$2
First Quarter 202225$53$3
Second Quarter 202215$54$3
   Full Year 202240$53$3

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 Approximate % of Expected Fuel Requirements Weighted-Average Crude Oil Price per Barrel Average Premium Cost per Barrel
First Quarter 201850% $62 $2
Second Quarter 201850% $63 $1
Third Quarter 201840% $62 $2
Fourth Quarter 201830% $62 $2
   Full Year 201842% $62 $2
First Quarter 201920% $64 $1
Second Quarter 201910% $65 $2
   Full Year 20197% $65 $2



Contractual Obligations
 
The following table provides a summary of our obligations as of December 31, 2017.2020. For agreements with variable terms, amounts included reflect our minimum obligations.
(in millions)20212022202320242025BeyondTotal
Current and long-term debt obligations$1,145 $371 $334 $240 $396 $1,042 $3,528 
Aircraft lease commitments(a)
328 279 219 167 160 518 1,671 
Facility lease commitments10 87 129 
Aircraft-related commitments(b)
185 1,325 672 194 16 13 2,405 
Interest obligations(c)
111 81 68 58 50 103 471 
Other obligations(d)
181 185 190 197 198 711 1,662 
Total$1,960 $2,250 $1,492 $864 $826 $2,474 $9,866 
(in millions)2018 2019 2020 2021 2022 Beyond Total
Current and long-term debt obligations$310
 $393
 $449
 $414
 $247
 $768
 $2,581
Operating lease commitments(a)
431
 423
 391
 338
 296
 1,163
 3,042
Aircraft maintenance deposits(b)
61
 65
 68
 64
 52
 39
 349
Aircraft purchase commitments (c)
955
 816
 377
 268
 193
 145
 2,754
Interest obligations(d)
89
 81
 64
 47
 35
 69
 385
Aircraft maintenance and parts management98
 102
 105
 121
 76
 80
 582
Other obligations136
 158
 166
 172
 180
 1,099
 1,911
Total$2,080
 $2,038
 $1,620
 $1,424
 $1,079
 $3,363
 $11,604

(a)
Operating lease commitments generally include aircraft operating leases, airport property and hangar leases, office space, and other equipment leases. Included here are E175 aircraft operated by SkyWest under a capacity purchase agreement.
(b)
Aircraft maintenance deposits relate to leased Airbus aircraft, and the power-by-the-hour agreement for the B737-800 fleet.
(c)
Represents non-cancelable contractual payment commitments for aircraft and engines. We intend to reduce the capital investment from these levels, specifically in 2018, 2019 and 2020, which may require deferral of certain aircraft deliveries.
(d)
For variable-rate debt, future obligations are shown above using interest rates forecast as of December 31, 2017.

(a)Future minimum lease payments for aircraft includes commitments for aircraft which have been removed from operating service, as we have remaining obligations under existing terms.
(b)Includes non-cancelable contractual commitments for aircraft and engines, buyer furnished equipment, and contractual aircraft maintenance obligations.
(c)For variable-rate debt, future obligations are shown above using interest rates forecast as of December 31, 2020.
(d)Primarily comprised of non-aircraft lease costs associated with capacity purchase agreements.

The table above includes changes to our existing purchase agreement with Boeing as outlined in the agreement in principle reached with Boeing in 2020. As of December 31, 2020, Alaska has approximately $550 million in pre-delivery deposits on hand with Boeing. The revised delivery timeline for our existing firm orders, in connection with the pre-delivery payment schedule we have agreed upon with Boeing, will reduce our 2021 capital commitments significantly from those outlined above. Additionally, in the event that the demand environment does not support the need for deliveries as scheduled, we can utilize slide rights under the agreement to defer as much as $300 million of these capital commitments from 2022 into later years.

Los Angeles International Airport (LAX) Construction

In May 2019, we executed an amended lease agreement with Los Angeles World Airports, which includes an agreement to renovate and upgrade the fuel system, jet bridges and concourse facilities at Terminal 6 of LAX. Project terms and pre-construction readiness was approved and finalized in 2020. We expect construction will be completed by early 2024. Under the terms of the agreement, we expect to have total reimbursable cash outlays for the project of approximately $230 million. To date, we have made total cash outlays of $24 million and have received reimbursement for $8.7 million of that total.

Defined Benefit Pensions


The table above excludes contributions to our various pension plans, for which there are no minimum required contributions given the funded status of the plans. The unfunded liability for our qualified defined-benefit pension plans was $304$446 million at December 31, 2017,2020, compared to a $197$363 million unfunded position at December 31, 2016.2019. This results in an 87%85% funded status on a projected benefit obligation basis compared to 90%86% funded as of December 31, 2016. We contributed approximately $15 million in 20172019. There were no contributions to the plans.plans in 2020.


Credit Card Agreements
 
We have agreements with a number of credit card companies to process the sale of tickets and other services. Under these agreements, there are material adverse change clauses that, if triggered, could result in the credit card companies holding back a reserve from our credit card receivables. Under one such agreement, we could be required to maintain a reserve if our credit rating is downgraded to or below a rating specified by the agreement or our cash and marketable securities balance fell below $500 million. Under another such agreement, we could be required to maintain a reserve if our cash and marketable securities balance fell below $500 million. We are not currently required to maintain any reserve under these agreements, but if we were, our financial position and liquidity could be materially harmed.

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Deferred Income Taxes


For federal income tax purposes, the majority of our assets are fully depreciated over a seven-year life using an accelerated depreciation method or bonus depreciation, if available. For financial reporting purposes, the majority of our assets are depreciated over 15 to 25 years to an estimated salvage value using the straight-line basis. This difference has created a significant deferred tax liability. At some point in the future the depreciation basis will reverse, potentially resulting in an increase in income taxes paid.


While it is possible that we could have material cash obligations for this deferred liability at some point in the future, we cannot estimate the timing of long-term cash flows with reasonable accuracy. Taxable income and cash taxes payable in the short-term are impacted by many items, including the amount of book income generated (which can be volatile depending on revenue and fuel prices), usage of net operating losses, whether "bonus depreciation"bonus depreciation provisions are available, any future tax reform efforts at the federal level, as well as other legislative changes that are beyond our control.


In 2017,2020, we madereceived a net refund of tax payments net of refunds, totaling $177$2 million,, and had an effective tax rate of 14.3% largely due to the impact of the Tax Cuts and Jobs Act. We expect our effective tax rate to be approximately 24.5% for 2018 and the effective rate of cash paid for income taxes to be approximately 10%-15% of book income, although these estimates are subject to change.28.0%. We believe that we will have the liquidity available to make our future tax payments.


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CRITICAL ACCOUNTING ESTIMATES
 
The discussion and analysis of our financial position and results of operations in this MD&A are based upon our consolidated financial statements. The preparation of these financial statements requires us to make estimates and judgments that affect our financial position and results of operations. See Note 1 to the consolidated financial statements for a description of our significant accounting policies.


Critical accounting estimates are defined as those that reflect significant management judgment and uncertainties and that potentially may lead to materially different results under varying assumptions and conditions. Management has identified the following critical accounting estimates and has discussed the development, selection and disclosure of these policies with our audit committee.
 
FREQUENT FLYER PROGRAMS
 
Alaska's Mileage Plan™ loyalty program awards milesmileage credits to members who fly on our airlines and our airline partners.partners, referred to as flown miles. We also sell services, including miles for transportation, Companion Fare™ certificates, bag fee waivers, and access to our brand and customer lists to major banks that offer Alaska co-brand credit cards. To a lesser extent, miles for transportation are also sold to other non-airline partners, such as hotels, and car rental agencies and a major bank that offers Alaska affinity credit cards. In either case, theagencies. The outstanding miles may be redeemed for travel on our airlines or any of oureligible airline partners.partners, and for non-airline products such as hotels. As long as the Mileage Plan™ is in existence, we have an obligation to provide this future travel.
For miles earned by guests who fly on us or our airline partners, we recognize a liability and a corresponding selling expense representing the incremental cost associated with the obligation to provide travel in the future. For services sold through one of our non-airline partners, the sales proceeds that represent award transportation and certificates for discounted companion travel are deferred and recognized when the transportation is delivered,Mileage credits and the remaining componentsvarious other services we sell under our loyalty program represent performance obligations that are recorded as commissionpart of a multiple deliverable revenue arrangement. Accounting guidance requires that we use a relative standalone selling price model to allocate consideration received to the material performance obligations in other—net revenue in the period the servicesthese contracts. Our relative standalone selling price models are performed. Commission revenue recognized for the years ended December 31, 2017, 2016 and 2015 was $396 million, $329 million and $280 million, respectively. The deferred revenue is recognized as passenger revenuerefreshed when the award travel occurs,contracts originate or the miles expire, and as othernet revenue for awards issued and flownare materially modified. We also update our model annually based on partner airlines.observed volumes.
 
At December 31, 2017,2020, we had approximately 220295 billion miles and points outstanding, resulting in an aggregate liability and deferred revenue balance of $1.2 billion. Both the liability and the$2.3 billion. The deferred revenue are determined based on several assumptions that requireresulting from our relative selling price allocations requires significant management judgment to estimate and formulate.judgment. There are uncertainties inherent in these estimates. Therefore, different assumptions could affect the amount and/or timing of revenue recognition or expenses. The most significant assumptions in accounting for the Mileage Plan™ are described below.

1.The rate at which we defer sales proceeds related to services sold:

1.The rate at which we defer sales proceeds related to services sold through non-airline partners:
 
We useestimate the relativestandalone selling price method for the deferral of sales proceeds. For contracts that were modified after the effective date of Accounting Standards Update 2009-13, "Multiple-Deliverable Revenue Arrangements—a consensus of the FASB Emerging Issues Task Force" (ASU 2009-13), we determined our best estimate of selling priceeach performance obligation, including mileage credits, by considering multiple inputs and methods, including but not limited to, the estimated selling price of comparable travel, discounted cash flows, brand value, published selling prices, number of miles awarded, and the number of miles redeemed. We estimatedestimate the selling prices and volumes over the terms of the agreements in order to determine the allocation of proceeds to each of the multiple deliverables. This relative allocation is evaluated annually and updated according to changes in the assumptions of the volume of related deliverables. A 1% shift between the allocation of cash proceeds to travel deliverables from marketing deliverables would defer the timing of revenue recognition by approximately $9 million.

2.The number of miles that will not be redeemed for travel (breakage):

2.The liability for outstanding Mileage Plan™ mileage credits includes all mileage credits that are expected to be redeemed, including mileage credits earned by members whose mileage account balances have not yet reached the minimum mileage credit level to redeem an award. Our estimate of the number of miles that will not be redeemed for travel (breakage) considers historical activity in our members’ accounts and other factors. Based on statistical analysis of historical data, our current breakage rate is 17.4%. A hypothetical 1% change in our estimate of breakage has approximately a $10 million effect on the liability.:

3.The number of miles used per award:
 
We estimate how many miles will be used per award. For example, our members may redeem creditmileage credits for award travel to various locations or choose between a highly restricted award and an unrestricted award. Our estimates are based on the current requirements in our Mileage Plan™ programPlan program™ and historical and future award redemption patterns.

4.The number of awards redeemed for travel on our airlines versus other airlines:
The cost for us to carry an award passenger is typically lower than the cost we will pay to our travel partners. We estimate the number of awards that will be redeemed on our airlines versus on our travel partners and accrue the estimated costs based on historical redemption patterns. If the number of awards redeemed on our travel partner is higher or lower than estimated, we may need to adjust our liability and corresponding expense.

5.The costs that will be incurred to provide award travel for miles earned by guests who fly on us or our airline partners:
When a frequent flyer travels on his or her award ticket on one of our airlines, incremental costs such as food, fuel and insurance are incurred to carry that passenger. We estimate what these costs will be (excluding any contribution to overhead and profit) and accrue a liability. If the guest travels on another airline on an award ticket, we often must pay the other airline for carrying the guest. The other airline costs are based on negotiated agreements and are often substantially higher than the costs we would incur to carry that guest. We estimate how much we will pay to other airlines for future travel awards based on historical redemptions and settlements with other carriers and accrue a liability accordingly. The costs actually incurred by us or paid to other airlines may be higher or lower than the costs that were estimated and accrued, and therefore we may need to adjust our liability and recognize a corresponding expense.

We regularly review significant Mileage Plan™ assumptions on an annual basis, or more frequently should circumstances indicate a need, and change our assumptions if facts and circumstances indicate that a change is necessary. Any such change in assumptions could have a significant effect on our financial position and results of operations.


See furtherIMPACT OF COVID-19 ON CRITICAL ACCOUNTING ESTIMATES

There is uncertainty about when the impacts of the COVID-19 pandemic and economic consequences may be resolved and when demand may return to pre-pandemic levels. As a result, we have experienced a greater degree of uncertainty than normal in making judgments and estimates relevant to critical accounting matters. Further, as the pandemic and related economic impact continues to develop, information may arise that could result in changes to or refinements of these estimates, which may have a meaningful impact on our financial position and results of operations in future periods. Specific discussion below foraround areas of impact are described below.

48



Property and Equipment and Capitalized Operating Leases

Given the impact to the accounting of frequent flyer programs due to the new revenue recognition accounting standard.

PENSION PLANS
Our actuarial estimates of pension liability, the related expense and the associated significant assumptions are discussed in Note 7 to the consolidated financial statements.   

The calculation of pension expense and the corresponding liability requires the use of a number of key assumptions, including the expected long-term rate of return on plan assets and the assumed discount rates to be used in the calculation of the crisis, the projected


benefit obligation cash flows used to make future fleet decisions and the interest and service cost. Changes in these assumptions can result in different expense and liability amounts, and future actual experience can differ from these assumptions.

Pension liability and future pension expense decrease as the discount rate used for the obligation increases. We discounted future pension obligations using rates between 3.69% and 3.78% at December 31, 2017 and between 4.29% and 4.50% at December 31, 2016. The discount rates were determined using current rates earned on high-quality, long-term bonds with maturities that correspond with the estimated cash distributions from each one of the defined-benefit pension plans. The discount rates we use are based on a yield curve that uses a pool of higher-yielding bonds estimated to be more in line with settlement rates, as we have taken steps to ultimately terminate or settle plans that are frozen and move toward freezing benefits in active plans in the future. If the discount rate decreased by 0.5%,assess our projected benefit obligation at December 31, 2017 would increase by approximately $163 million.

Pension expense normally increases as the expected rate of return on pension plan assets decreases. As of December 31, 2017, we estimate that the pension plan assets will generate long-term rates of return between 4.25% and 5.50%, which compares to 5.5% and 6.00% at December 31, 2016. We regularly review the actual asset allocation and periodically rebalance investments as appropriate. This expected long-term rate of return on plan assets at December 31, 2017 is based on an allocation of U.S. and non-U.S. equities, U.S. fixed-income securities, and real estate. A decrease in the expected long-term rate of return of 0.5% would increase our estimated 2018 pension expense by approximately $10 million.

All of our defined-benefit pension plans are now closed to new entrants. Additionally, benefits in our non-union defined-benefit plans were frozen January 1, 2014.
Future changes in plan asset returns, assumed discount rates and various other factors related to the participants in our pension plans will impact our future pension expense and liabilities. We cannot predict what these factors will be in the future.

See further discussion below for the impact to the accounting of pension plans due to the new retirement benefits accounting standard.
BUSINESS COMBINATION ACCOUNTING, GOODWILL AND INTANGIBLES

To record the value of assets acquired and liabilities assumed as a result of our acquisition of Virgin America on December 14, 2016, we have performed a purchase price allocation utilizing the best information available to management. The purchase price allocation is final as of December 14, 2017. The fair values of the assets acquired and liabilities assumed were determined using market, income or cost methods. Our consolidated balance sheet reflects goodwill in the amount of $1.9 billion at December 31, 2017, representing the excess of the purchase price over the fair value of Virgin America’s tangible and identifiable intangible assets and liabilities. Identifiable intangible assets recorded totaled approximately $141 million at December 31, 2017 and consisted of customer relationships, airport slots and gates. With the exception of airport slots, all of the identified intangible assets are finite-lived and are being amortized over their estimated economic useful lives. Goodwill and indefinite-lived intangible assets are not amortized, but will be tested for impairment at least annually (in the fourth quarter), or more frequently if events or circumstances indicateare subject to greater uncertainty than normal. Assumptions that an impairment may exist.

Our impairment analysis maydrive such projected cash flows include a qualitative assessment to determine whether it is more likely than not that a reporting unit or intangible asset group is impaired. If we do not perform a qualitative assessment, or if we determine it is more likely than not that the fair valueexpectations of the reporting unit or intangible asset group exceeds its carrying amount, we will calculate the estimated fair value of the reporting unit or intangible asset groupfuture demand, including total passenger revenues and an impairment charge would be recorded to reduce the carrying value to the estimated fair value.

Qualitative factors that might indicate a need to perform an impairment analysis outside of the regular annual assessment could include, but are not limited to: 1) reduced passenger demand as a result of domestic or global economic conditions; 2) significantly ongoing higher prices for jet fuel; 3) significant ongoing lower fares or passenger yields as a result of increased competition or lower demand; 4) a significant increase in future capital expenditure commitments; and 5) significant disruptions to our operations as a result of both internal and external events such as terrorist activities, actual or threatened war, labor actions by employees, or further industry regulation.

Our business combination accounting,volume-related costs, as well as future impairment analyses, require managementcapacity requirements. If expectations for these assumptions were to make assumptions and apply judgment. Key assumptions include, but are not limited to, estimatingdeteriorate, estimated future cash flows, selecting discount ratesflow projections could be negatively impacted and selecting valuation methodologies. These estimatescould result in further impairment of assets.

During the year ended December 31, 2020, we have assessed our property and assumptions are highly subjectiveequipment and capitalized operating leases for impairment, and have recorded $358 million in impairment charges, primarily related to certain leased aircraft being permanently removed from our abilityoperating fleet, as well as the write-down to realize the future cash flows used in our fair value calculationsfor certain owned aircraft. Refer to Note 2. to the Consolidated Financial Statements for discussion.

Leased Aircraft Return Costs

As a result of the removal of leased aircraft discussed above, the Company is required to record an estimate for future return costs for these leased aircraft. Given many of the permanently parked aircraft have more than a year before the contractual date of return, there is greater uncertainty around the estimated scope and cost of maintenance work that may be affected by changesnecessary for each aircraft to meet contractual return specifications. Unexpected events, new airworthiness directives or maintenance bulletins, or negotiations with lessors could result in economic condition,material adjustments to our economic performance or business strategies.total accrued lease return costs.




ADOPTION OF NEW ACCOUNTING STANDARDS

The new Revenue Recognition standard issued byDuring the Financial Accounting Standards Board (FASB) replaces most existing revenue recognition guidanceyear ended December 31, 2020, we recorded $209 million in U.S. GAAP, and is effectivelease return costs for aircraft that were permanently removed from the Company beginning January 1, 2018.

The most significant changefleet in advance of their contracted lease return date. Refer to Note 2. to the financial statements resulting from the new standard is revenue recognition related to the frequent flyer program revenues and liabilities. Historically, we have used the incremental cost approachConsolidated Financial Statements for miles earned through travel. This approach has been eliminated with the new standard. Instead, we are required to allocate a portion of the ticket price for each ticket flown, or miles earned, through a relative selling price model and defer revenue recognition until a mileage award is redeemed and flown, or unused mileage credits expire. As our Mileage Plan™ program is growing, the Company expects revenue deferred will exceed revenue earned under the new standard for miles earned through travel.further discussion.


Further, unused ticket revenue that was previously recorded at the time of expiration will now be recorded at the original departure date if that ticket has not been changed or refunded prior to that date, based on estimates of expected expiration using historical patterns. We estimate the change in ticket breakage methodology will not have a significant impact on the statements of operations, but will result in a reduction in air traffic liability compared to previously reported balances.


The new standard also requires us to present ancillary revenues related to passenger travel as Passenger Revenue. Historically, such ancillary revenues have been presented as Other Revenues. Further, some ancillary revenues related to passenger travel will be recognized at the date of travel rather than the date of sale under the new standard.

It is worth noting that the standard impacts the timing of revenue recognition, and is not indicative of a weaker revenue environment. Additionally, the standard does not impact the timing of cash flows.

Although less significant, the new retirement benefits accounting standard is also effective January 1, 2018. Under this new standard, all components of net periodic benefit cost will be presented in Nonoperating income (expense), except service cost, which will remain in Wages and benefits. This change has an impact on CASM excluding fuel and special items. Management believes it is useful to compare forecasted results with the restated results under the new standards.

We have provisionally modeled the impacts of the revenue recognition standard and the pension accounting standard, and expect the following changes to the statements of operations for the years ending December 31, 2016 and December 31, 2017. All adjustments and recast amounts below are subject to finalization upon implementation in 2018.
Provisional impact of new accounting standards to the 2016 Statement of Operations:
 FY 2016 Adjustments - Adjustments - FY 2016
 As Reported Revenue Recognition Retirement Benefits As Recast
Passenger Revenue$5,006
 $391
 $
 $5,397
Other Revenue925
 (398) 
 527
Total Operating Revenue5,931
 (7) 
 5,924
Operating Expense4,582
 24
 12
 4,618
Nonoperating Income (Expense)(4) 
 12
 8
Income Before Income Tax$1,345
 $(31) $
 $1,314



Provisional impact of new accounting standards to the 2017 Statement of Operations:
 FY 2017 Adjustments - Adjustments - FY 2017
 As Reported Revenue Recognition Retirement Benefits As Recast
Passenger Revenue$6,818
 $487
 $
 $7,305
Other Revenue1,115
 (528) 
 587
Total Operating Revenue7,933
 (41) 
 7,892
Operating Expense6,673
 13
 7
 6,693
Nonoperating Income (Expense)(53) 
 7
 (46)
Income Before Income Tax$1,207
 $(54) $
 $1,153

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK
 
We have interest-rateinterest rate risk on our variable-ratevariable rate debt obligations and our available-for-sale marketable investment portfolio, and commodity-price risk in jet fuel required to operate our aircraft fleet. We purchase the majority of our jet fuel at prevailing market prices and seek to manage market risk through execution of our hedging strategy and other means. We have market-sensitive instruments in the form of fixed-ratefixed rate debt instruments and financial derivative instruments used to hedge our exposure to jet-fueljet fuel price increases and interest-rateinterest rate increases. We do not purchase or hold any derivative financial instruments for trading purposes.
 
Aircraft Fuel
 
Currently, our fuel-hedgingfuel hedging portfolio consists of crude oil call options. Call options effectively cap our pricing for the crude oil component of jet fuel, limiting our exposure to increasing fuel prices for about half of our planned fuel consumption. With call options, we are hedged against volatile crude oil price increases, and, during a period of decline in crude oil prices, we only forfeit cash previously paid for hedge premiums. We believe there is risk in not hedging against the possibility of fuel price increases. We estimate that a hypothetical 10% increase or decrease in the forward curve for crude oil prices as of December 31, 20172020 would change the fair value of our crude oil hedge portfolio to approximately $55$7 million or $6 million, respectively.$28 million.


Our portfolio value of fuel hedge contracts was $22$15 million at December 31, 20172020 compared to a portfolio value of $20$11 million at December 31, 2016.2019. We dodid not have any collateral held by counterparties toon these agreements as of December 31, 2017.2020.
 
We continue to believe that our fuel hedge program is an important part of our strategy to reduce our exposure to volatile fuel prices. We expect to continue to enter into these types of contracts prospectively, although significant changes in market conditions could affect our decisions. For more discussion, see Note 34 to our consolidated financial statements.
 
49



Interest Rates
 
We have exposure to market risk associated with changes in interest rates related primarily to our debt obligations and short-term investment portfolio. Our debt obligations include variable-ratevariable rate instruments, which have exposure to changes in interest rates. In order to mitigate the risk of interest rate fluctuations, we have a number of interest rate swaps that fix the interest rates on certain variable-ratevariable rate debt agreements. A hypothetical 10% change in the average interest rates incurred on average variable-ratevariable rate debt held during 20172020 would have correspondingly changed our net earnings and cash flows associated with these items by less than $4 million. Our variable-ratevariable rate debt represents approximately 63%53% and 61%69% of our total long-term debt as of December 31, 20172020 and December 31, 2016, respectively.2019. Approximately $614 million of the Company's total variable rate notes payable were effectively fixed via interest rate swaps at December 31, 2020.


Our exposure to interest rate variability is further mitigated through our variable-ratevariable rate investment portfolio. We also have investments in marketable securities, which are exposed to market risk associated with changes in interest rates. If short-term interest rates were to average 1one point more than they did in 2017,2020, interest income would increase by approximately $16 million.


Our variable rate instruments, including long-term debt, interest rate swaps, and credit facilities, all make reference to the London Interbank Offered Rate (LIBOR) as the interest rate benchmark. It is expected that after 2021, LIBOR will be discontinued as a reference rate. In the event of the discontinuance of LIBOR, we will need to transition our LIBOR-based contracts to a mutually agreed-upon alternate benchmark rate, which effectively places the Lenders and the Company in the same economic position that existed immediately prior to the discontinuation of LIBOR. At this time, we do not anticipate that the discontinuance of LIBOR will materially impact our liquidity or financial position.


ITEM 8.   CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 


SELECTED QUARTERLY CONSOLIDATED FINANCIAL INFORMATION (unaudited)
50
 First Quarter Second Quarter Third Quarter Fourth Quarter
(in millions, except per share)2017 2016 2017 2016 2017 2016 2017 2016
Operating revenues$1,749
 $1,347
 $2,102
 $1,494
 $2,120
 $1,566
 $1,962
 $1,524
Operating income166
 290
 493
 418
 439
 400
 162
 241
Net income99
 184
 296
 260
 266
 256
 373
 114
Basic earnings per share(a)
0.80
 1.47
 2.40
 2.11
 2.15
 2.08
 3.03
 0.92
Diluted earnings per share(a)
0.79
 1.46
 2.38
 2.10
 2.14
 2.07
 3.02
 0.92
(a)

For earnings per share, the sum of the quarters may not equal the total for the full year due to rounding.


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM




To the StockholdersShareholders and Board of Directors
Alaska Air Group, Inc.:


Opinion on the Consolidated Financial Statements
We have audited the accompanying consolidated balance sheets of Alaska Air Group, Inc. and subsidiaries (the “Company”)Company) as of December 31, 20172020 and 2016,2019, the related consolidated statements of operations, comprehensive operations, shareholders’ equity, and cash flows for each of the years in the three‑yearthree-year period ended December 31, 2017,2020, and the related notes (collectively, the “consolidatedconsolidated financial statements”)statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 20172020 and 2016,2019, and the results of its operations and its cash flows for each of the years in the three‑yearthree-year period ended December 31, 2017,2020, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”)(PCAOB), the Company’s internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated February 14, 201826, 2021 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.

Change in Accounting Principle
As discussed in Note 7 to the consolidated financial statements, the Company has changed its method of accounting for leases as of January 1, 2019 due to the adoption of Accounting Standards Codification Topic 842 – Leases.

Basis for Opinion
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Assessment of Mileage Plan™ model
As discussed in Note 3 to the consolidated financial statements, the Company has a Mileage Plan™ loyalty program which provides frequent flyer travel awards to program members based upon accumulated loyalty mileage credits. The Company utilizes a complex model to account for the Mileage Plan™ program, which involves numerous inputs and assumptions. Deferred revenues related to the Mileage Plan™ program were $2.3 billion as of December 31, 2020. Associated Mileage Plan™ revenues recognized from deferred revenue and recorded in passenger revenue were $346 million for the year ended December 31, 2020.

We identified the assessment of the Mileage Plan™ model as a critical audit matter. This was due to the high degree of auditor judgment required to assess that sufficient audit evidence was obtained over the model as well as the key inputs and assumptions used to develop the estimates of Mileage Plan™ revenue and deferred revenue due to the complex
51


design of the model. Key inputs include miles credited and miles redeemed and key assumptions include estimated breakage and the standalone selling price of a mile.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the Company’s Mileage Plan™ model. This included controls related to the integrity of the model as well as key inputs and key assumptions utilized in the model. We checked the accuracy of key calculations utilized in the Mileage Plan™ model. We tested the completeness and accuracy of information technology system data used to determine the miles credited and miles redeemed inputs. We inspected that the Company’s methodology to develop key assumptions was consistent with historical methods. We assessed the breakage rate assumption by comparing it to historical breakage and breakage rates used by others in the airline industry. We considered changes in the Mileage Plan™ program terms and customer behavior for potential changes in the breakage rate. We evaluated the fluctuation in the standalone selling price of a mile assumption by comparing it to changes in passenger ticket fares. We compared the standalone selling price of a mile assumption to other data points including miles sold on the Company’s website and the contractual rates that miles are sold to other airline and bank partners. We evaluated fluctuations in Mileage Plan™ balances in relation to program changes, economic conditions, and observed industry trends and events.

In addition, we evaluated the sufficiency of audit evidence obtained over the Mileage Plan™ model by assessing the results of procedures performed.

Evaluation of leased aircraft return costs for permanently parked aircraft
As discussed in Notes 1 and 2 to the consolidated financial statements, leased aircraft return costs for permanently parked aircraft were $209 million for the year ended December 31, 2020. The Company records return costs for leased aircraft when a determination is made that the aircraft is permanently parked and removed from operations. Return costs are based upon costs associated with required maintenance events that are necessary for each aircraft to meet contractual return specifications.

We identified the evaluation of leased aircraft return costs for permanently parked aircraft as a critical audit matter. There was a high degree of auditor judgment related to the evaluation of leased aircraft return costs for permanently parked aircraft due to the significant complexity associated with the determination of such costs and the extent of audit effort necessary.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls over the Company’s leased aircraft return costs process. This included controls related to the inputs into the determination of the cost for the required maintenance events at the lease return date. We read the contractual return specifications for a selection of lease agreements and assessed whether those return requirements were included in the Company’s determination of leased aircraft return costs. We evaluated the reasonableness of the underlying inputs used by management to determine whether a maintenance event would be required upon return by assessing the maintenance status of permanently parked aircraft and evidence of prior maintenance events. We assessed the reasonableness of required maintenance event costs by comparing them to the cost of historical maintenance events. We involved valuation professionals with specialized skills and knowledge to assist with comparing certain return costs determined by the Company to published original equipment manufacturer maintenance cost data.


/s/ KPMG LLP
We have served as the Company’s auditor since 2004.
Seattle, Washington
February 14, 201826, 2021











 
 


 

52



CONSOLIDATED BALANCE SHEETS
As of December 31 (in millions)
20202019
ASSETS  
Current Assets  
Cash and cash equivalents$1,370 $221 
Marketable securities1,976 1,300
Total cash and marketable securities3,346 1,521
Receivables - net480 323
Inventories and supplies - net57 72
Prepaid expenses and other current assets123 121
Total Current Assets4,006 2,037
Property and Equipment  
Aircraft and other flight equipment7,761 8,549
Other property and equipment1,398 1,306
Deposits for future flight equipment583 533
 9,742 10,388
Less accumulated depreciation and amortization3,531 3,486
Total Property and Equipment - Net6,211 6,902
Other Assets
Operating lease assets1,400 1,711 
Goodwill1,943 1,943 
Intangible assets - net107 122 
Other noncurrent assets379 278
Total Other Assets3,829 4,054
Total Assets$14,046 $12,993 



53


As of December 31 (in millions)
2017 2016
ASSETS   
Current Assets   
Cash and cash equivalents$194
 $328
Marketable securities1,427
 1,252
Total cash and marketable securities1,621
 1,580
Receivables—less allowance for doubtful accounts of $1 and $1341
 302
Inventories and supplies—net57
 47
Prepaid expenses and other current assets127
 121
Total Current Assets2,146
 2,050
    
Property and Equipment 
  
Aircraft and other flight equipment7,559
 6,947
Other property and equipment1,222
 1,103
Deposits for future flight equipment494
 545
 9,275
 8,595
Less accumulated depreciation and amortization2,991
 2,929
Total Property and Equipment—Net6,284
 5,666
    
Other Assets   
Goodwill1,943
 1,934
Intangible assets—net133
 143
Other noncurrent assets234
 169
Total Other Assets2,310
 2,246
    
Total Assets$10,740
 $9,962
CONSOLIDATED BALANCE SHEETS (continued)

As of December 31 (in millions except share amounts)
20202019
LIABILITIES AND SHAREHOLDERS' EQUITY  
Current Liabilities  
Accounts payable$108 $146 
Accrued wages, vacation and payroll taxes527 470
Air traffic liability1,073 900
Other accrued liabilities424 431
Deferred revenue733 750
Current portion of operating lease liabilities290 269 
Current portion of long-term debt1,138 235
Total Current Liabilities4,293 3,201
Long-Term Debt, Net of Current Portion2,357 1,264
Other Liabilities and Credits  
Long-term operating lease liabilities, net of current portion1,268 1,439 
Deferred income taxes407 715
Deferred revenue1,544 1,240
Obligation for pension and postretirement medical benefits665 571
Other liabilities524 232
Total Other Liabilities and Credits4,408 4,197
Commitments and Contingencies (Note 10)00
Shareholders' Equity  
Preferred stock, $0.01 par value, Authorized: 5,000,000 shares, none issued or outstanding0 
Common stock, $0.01 par value, Authorized: 400,000,000 shares, Issued: 2020 - 133,567,534 shares; 2019 - 131,812,173 shares, Outstanding: 2020 - 124,217,590 shares; 2019 - 123,000,307 shares1 
Capital in excess of par value391 305 
Treasury stock (common), at cost: 2020 - 9,349,944 shares; 2019 - 8,811,866 shares(674)(643)
Accumulated other comprehensive loss(494)(465)
Retained earnings3,764 5,133
 2,988 4,331
Total Liabilities and Shareholders' Equity$14,046 $12,993 

See accompanying notes to consolidated financial statements.



CONSOLIDATED BALANCE SHEETS (continued)
54
As of December 31 (in millions except share amounts)
2017 2016
LIABILITIES AND SHAREHOLDERS' EQUITY   
Current Liabilities   
Accounts payable$120
 $92
Accrued wages, vacation and payroll taxes418
 397
Air traffic liability937
 849
Other accrued liabilities918
 878
Current portion of long-term debt307
 319
Total Current Liabilities2,700
 2,535
    
Long-Term Debt, Net of Current Portion2,262
 2,645
    
Other Liabilities and Credits 
  
Deferred income taxes454
 463
Deferred revenue699
 640
Obligation for pension and postretirement medical benefits453
 331
Other liabilities451
 417
Total Other Liabilities and Credits2,057
 1,851
    
Commitments and Contingencies (Note 8)

 

    
Shareholders' Equity 
  
Preferred stock, $0.01 par value, Authorized: 5,000,000 shares, none issued or outstanding
 
Common stock, $0.01 par value, Authorized: 400,000,000 shares, Issued: 2017 - 129,903,498 shares; 2016 - 129,189,634 shares, Outstanding: 2017 - 123,060,638 shares; 2016 - 123,328,051 shares1
 1
Capital in excess of par value164
 110
Treasury stock (common), at cost: 2017 - 6,842,860 shares; 2016 - 5,861,583 shares(518) (443)
Accumulated other comprehensive loss(380) (305)
Retained earnings4,454
 3,568
 3,721
 2,931
Total Liabilities and Shareholders' Equity$10,740
 $9,962



CONSOLIDATED STATEMENTS OF OPERATIONS
Year Ended December 31 (in millions, except per-share amounts)
202020192018
Operating Revenues   
Passenger revenue$3,019 $8,095 $7,631 
Mileage Plan other revenue374 465 434 
Cargo and other173 221 199 
Total Operating Revenues3,566 8,781 8,264 
Operating Expenses   
Wages and benefits2,053 2,370 2,190 
Payroll support program grant wage offset(782)
Variable incentive pay130 163 147 
Aircraft fuel, including hedging gains and losses723 1,878 1,936 
Aircraft maintenance321 437 435 
Aircraft rent299 331 315 
Landing fees and other rentals417 531 499 
Contracted services181 289 306 
Selling expense101 313 326 
Depreciation and amortization420 423 398 
Food and beverage service90 214 211 
Third-party regional carrier expense128 166 154 
Other407 559 572 
Special items - merger-related costs6 44 87 
Special items - impairment charges and other627 
Special items - restructuring charges220 
Special items - other0 45 
Total Operating Expenses5,341 7,718 7,621 
Operating Income (Loss)(1,775)1,063 643 
Non-operating Income (Expense)   
Interest income31 42 38 
Interest expense(98)(78)(91)
Interest capitalized11 15 18 
Special charges - net non-operating(26)
Other - net17 (26)(23)
Total Non-operating Expense(65)(47)(58)
Income (Loss) Before Income Tax(1,840)1,016 585 
Income tax (benefit) expense(516)247 148 
Net Income (Loss)$(1,324)$769 $437 
Basic Earnings (Loss) Per Share$(10.72)$6.24 $3.55 
Diluted Earnings (Loss) Per Share$(10.72)$6.19 $3.52 
Shares used for computation:  
Basic123.450 123.279 123.230 
Diluted123.450 124.289 123.975 

See accompanying notes to consolidated financial statements.


CONSOLIDATED STATEMENTS OF OPERATIONS
55
Year Ended December 31 (in millions, except per-share amounts)
2017 2016 2015
Operating Revenues     
Passenger     
Mainline$5,858
 $4,098
 $3,939
Regional960
 908
 854
Total passenger revenue6,818
 5,006
 4,793
Freight and mail114
 108
 108
Other—net1,001
 817
 697
Total Operating Revenues7,933
 5,931
 5,598
      
Operating Expenses 
  
  
Wages and benefits1,924
 1,382
 1,254
Variable incentive pay135
 127
 120
Aircraft fuel, including hedging gains and losses1,447
 831
 954
Aircraft maintenance391
 270
 253
Aircraft rent274
 114
 105
Landing fees and other rentals460
 320
 296
Contracted services314
 247
 214
Selling expense357
 225
 211
Depreciation and amortization372
 363
 320
Food and beverage service195
 126
 113
Third-party regional carrier expense121
 95
 72
Other565
 365
 356
Special items—merger-related costs and other118
 117
 32
Total Operating Expenses6,673
 4,582
 4,300
Operating Income1,260
 1,349
 1,298
      
Nonoperating Income (Expense) 
  
  
Interest income34
 27
 21
Interest expense(103) (55) (42)
Interest capitalized17
 25
 34
Other—net(1) (1) 1
 (53) (4) 14
Income Before Income Tax1,207
 1,345
 1,312
Income tax expense453
 514
 490
Special income tax expense (benefit)(280) 17
 (26)
Total Income Tax Expense$173
 $531
 $464
Net Income$1,034
 $814
 $848
      
Basic Earnings Per Share$8.39
 $6.59
 $6.61
Diluted Earnings Per Share$8.35
 $6.54
 $6.56
Shares used for computation:   
  
Basic123.211
 123.557
 128.373
Diluted123.854
 124.389
 129.372
      
Cash dividend declared per share$1.20
 $1.10
 $0.80

See accompanying notes to consolidated financial statements.


CONSOLIDATED STATEMENTS OF COMPREHENSIVE OPERATIONS
Year Ended December 31 (in millions)
202020192018
Net Income (Loss)$(1,324)$769 $437 
Other Comprehensive Income (Loss):
Related to marketable securities:
Unrealized holding gains (losses) arising during the period33 31 (14)
Reclassification of (gains) losses into Other-net non-operating income (expense)(14)(5)
Income tax benefit (expense)(5)(6)
Total14 20 (4)
Related to employee benefit plans:
Actuarial losses related to pension and other postretirement benefit plans(69)(71)(34)
Reclassification of net pension expense into Wages and benefits and Other-net non-operating income30 32 28 
Income tax benefit (expense)10 10 
Total(29)(29)(4)
Related to interest rate derivative instruments:
Unrealized holding gains (losses) arising during the period(21)(13)
Reclassification of losses into Aircraft rent3 
Income tax benefit (expense)4 (1)
Total(14)(8)
Other Comprehensive Loss(29)(17)(6)
Comprehensive Income (Loss)$(1,353)$752 $431 
Year Ended December 31 (in millions)
2017 2016 2015
      
Net Income$1,034
 $814
 $848
      
Other Comprehensive Income (Loss):     
Related to marketable securities:     
Unrealized holding gains (losses) arising during the period(4) 1
 (6)
Reclassification of (gains) losses into Other-net nonoperating income (expense)1
 (1) 1
Income tax benefit (expense)1
 
 2
Total(2) 
 (3)
      
Related to employee benefit plans:     
Actuarial gains (losses) related to pension and other postretirement benefit plans(123) (43) 10
Reclassification of net pension expense into Wages and benefits22
 20
 14
Income tax benefit (expense)24
 12
 (14)
Total(77) (11) 10
      
Related to interest rate derivative instruments:     
Unrealized holding gains (losses) arising during the period1
 8
 (5)
Reclassification of losses into Aircraft rent5
 6
 6
Income tax benefit (expense)(2) (5) (1)
Total4
 9
 
      
Other Comprehensive Income (Loss)(75) (2) 7
      
Comprehensive Income$959
 $812
 $855


See accompanying notes to consolidated financial statements.





56


CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(in millions)Common Stock OutstandingCommon StockCapital in Excess of Par ValueTreasury StockAccumulated Other Comprehensive Income (Loss)Retained EarningsTotal
Balances at December 31, 2017123.061 $$164 $(518)$(380)$4,193 $3,460 
Reclassification of tax effects to retained earnings— — — — (62)62 — 
2018 net income— — — — — 437 437 
Other comprehensive income (loss)— — — — (6)— (6)
Common stock repurchases(0.776)— (50)— — (50)
Stock-based compensation— — 36 — — — 36 
Cash dividend declared ($1.28 per share)— — — — — (158)(158)
Stock issued for employee stock purchase plan0.632 — 35 — — — 35 
Stock issued under stock plans0.277 — (3)— — — (3)
Balances at December 31, 2018123.194 232 (568)(448)4,534 3,751 
Cumulative effect of accounting changes(a)
— — — — — 
2019 net income— — — — — 769 769 
Other comprehensive income (loss)— — — — (17)— (17)
Common stock repurchases(1.193)— (75)— — (75)
Stock-based compensation— — 36 — — — 36 
Cash dividend declared ($1.40 per share)— — — — — (173)(173)
Stock issued for employee stock purchase plan0.785 — 40 — — — 40 
Stock issued under stock plans0.214 — (3)— — — (3)
Balances at December 31, 2019123.000 305 (643)(465)5,133 4,331 
2020 net loss— — — — — (1,324)(1,324)
Other comprehensive income (loss)— — — — (29)— (29)
Common stock repurchases(0.538)— (31)— — (31)
Stock-based compensation— — 34 — — — 34 
CARES Act warrant issuance— — 14 — — — 14 
Cash dividend declared ($0.375 per share)— — — — — (45)(45)
Stock issued for employee stock purchase plan1.524 — 41 — — — 41 
Stock issued under stock plans0.231 — (3)— — — (3)
Balances at December 31, 2020124.217 $1 $391 $(674)$(494)$3,764 $2,988 
(in millions)Common Stock Outstanding Common Stock Capital in Excess of Par Value Treasury Stock Accumulated Other Comprehensive Income (Loss) Retained Earnings Total
Balances at December 31, 2014131.481
 $1
 $296
 $(4) $(310) $2,144
 $2,127
2015 net income
 
 
 
 
 848
 848
Other comprehensive income (loss)
 
 
 
 7
 
 7
Common stock repurchase(7.208) 
 (259) (246) 
 
 (505)
Stock-based compensation
 
 17
 
 
 
 17
Cash dividend declared
 
 
 
 
 (102) (102)
Stock issued for employee stock purchase plan0.281
 
 13
 
 
 
 13
Stock issued under stock plans0.621
 
 6
 
 
 
 6
Balances at December 31, 2015125.175
 1
 73
 (250) (303) 2,890
 2,411
2016 net income
 
 
 
 
 814
 814
Other comprehensive income (loss)
 
 
 
 (2) 
 (2)
Common stock repurchase(2.595) 
 
 (193) 
 
 (193)
Stock-based compensation
 
 19
 
 
 
 19
Cash dividend declared
 
 
 
 
 (136) (136)
Stock issued for employee stock purchase plan0.309
 
 17
 
 
 
 17
Stock issued under stock plans0.439
 
 1
 
 
 
 1
Balances at December 31, 2016123.328
 1
 110
 (443) (305) 3,568
 2,931
2017 net income
 
 
 
 
 1,034
 1,034
Other comprehensive income (loss)
 
 
 
 (75) 
 (75)
Common stock repurchase(0.981) 
 
 (75) 
 
 (75)
Stock-based compensation
 
 34
 
 
 
 34
Cash dividend declared
 
 
 
 
 (148) (148)
Stock issued for employee stock purchase plan0.407
 
 24
 
 
 
 24
Stock issued under stock plans0.307
 
 (4) 
 
 
 (4)
Balances at December 31, 2017123.061
 $1
 $164
 $(518) $(380) $4,454
 $3,721
(a)Represents the opening balance sheet adjustment recorded as a result of the adoption of the new lease accounting standard.


See accompanying notes to consolidated financial statements.

57


CONSOLIDATED STATEMENTS OF CASH FLOWS
Year Ended December 31 (in millions)
2017 2016 2015
Year Ended December 31 (in millions)
202020192018
Cash flows from operating activities:     Cash flows from operating activities:   
Net income$1,034
 $814
 $848
Adjustments to reconcile net income to net cash provided by operating activities: 
  
  
Net income (loss)Net income (loss)$(1,324)$769 $437 
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:   
Depreciation and amortization372
 363
 320
Depreciation and amortization420 423 398 
Stock-based compensation and other55
 26
 25
Stock-based compensation and other24 29 47 
Special items - impairment charges and otherSpecial items - impairment charges and other627 
Special items - restructuring chargesSpecial items - restructuring charges220 
Changes in certain assets and liabilities:     Changes in certain assets and liabilities:
Changes in deferred tax provision19
 94
 56
Changes in deferred tax provision(300)209 146 
(Increase) decrease in accounts receivable(39) (46) 47
(Increase) decrease in accounts receivable(160)43 (25)
Increase (decrease) in air traffic liability88
 9
 38
Increase (decrease) in air traffic liability173 112 (18)
Increase (decrease) in deferred revenue63
 83
 57
Changes in pension and other postretirement benefits17
 23
 36
Other—net(19) 20
 157
Net cash provided by operating activities1,590
 1,386
 1,584
Increase in deferred revenueIncrease in deferred revenue288 116 149 
Pension contributionPension contribution0 (65)
Other - netOther - net(202)86 61 
Net cash provided by (used in) operating activitiesNet cash provided by (used in) operating activities(234)1,722 1,195 
Cash flows from investing activities: 
  
  
Cash flows from investing activities:   
Property and equipment additions: 
  
  
Property and equipment additions:   
Aircraft and aircraft purchase deposits(804) (528) (681)Aircraft and aircraft purchase deposits(64)(356)(686)
Other flight equipment(96) (53) (79)Other flight equipment(55)(178)(105)
Other property and equipment(126) (97) (71)Other property and equipment(87)(162)(169)
Total property and equipment additions(1,026) (678) (831)Total property and equipment additions(206)(696)(960)
Acquisition of Virgin America, net of cash acquired
 (1,951) 
Purchases of marketable securities(1,569) (960) (1,327)Purchases of marketable securities(2,962)(1,810)(834)
Sales and maturities of marketable securities1,388
 962
 1,175
Sales and maturities of marketable securities2,318 1,674 1,116 
Proceeds from disposition of assets and changes in restricted deposits75
 5
 53
Proceeds from disposition of assetsProceeds from disposition of assets279 28 16 
Other investing activitiesOther investing activities(22)13 31 
Net cash used in investing activities(1,132) (2,622) (930)Net cash used in investing activities(593)(791)(631)
Cash flows from financing activities: 
  
  
Cash flows from financing activities:   
Proceeds from issuance of long-term debt, net of issuance costs
 2,044
 
Proceeds from issuance of long-term debt, net of issuance costs2,564 450 339 
Long-term debt payments(397) (249) (116)Long-term debt payments(565)(1,058)(807)
Common stock repurchases(75) (193) (505)Common stock repurchases(31)(75)(50)
Cash dividend paid(148) (136) (102)Cash dividend paid(45)(173)(158)
Other financing activities28
 25
 35
Other financing activities58 43 29 
Net cash provided by (used in) financing activities(592) 1,491
 (688)Net cash provided by (used in) financing activities1,981 (813)(647)
Net increase (decrease) in cash and cash equivalents(134) 255
 (34)
Cash and cash equivalents at beginning of year328
 73
 107
Cash and cash equivalents at end of year$194
 $328
 $73
     
Net increase (decrease) in cash, cash equivalents, and restricted cashNet increase (decrease) in cash, cash equivalents, and restricted cash1,154 118 (83)
Cash, cash equivalents, and restricted cash at beginning of yearCash, cash equivalents, and restricted cash at beginning of year232 114 197 
Cash, cash equivalents, and restricted cash at end of yearCash, cash equivalents, and restricted cash at end of year$1,386 $232 $114 
Supplemental disclosure: 
  
  
Supplemental disclosure:   
Cash paid during the year for:     Cash paid during the year for:
Interest, net of amount capitalized$84
 $24
 $8
Interest, net of amount capitalized$50 $60 $72 
Income taxes, net of refunds received177
 459
 349
Income taxes, net of refunds received0 31 
Reconciliation of cash, cash equivalents, and restricted cash at end of the periodReconciliation of cash, cash equivalents, and restricted cash at end of the period
Cash and cash equivalentsCash and cash equivalents$1,370 $221 $105 
Restricted cash included in Other noncurrent assetsRestricted cash included in Other noncurrent assets16 11 
Total cash, cash equivalents, and restricted cash at end of the periodTotal cash, cash equivalents, and restricted cash at end of the period$1,386 $232 $114 
See accompanying notes to consolidated financial statements.

58




NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
NOTE 1. GENERAL AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
Organization and Basis of Presentation
 
The consolidated financial statements include the accounts of Air Group, or the Company, and its primary subsidiaries, Alaska Horizon, and Virgin America.Horizon. Our consolidated financial statements also include McGee Air Services, a ground services subsidiary of Alaska. The Company conducts substantially all of its operations through these subsidiaries. All significant intercompany balances and transactions have been eliminated. These financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America and their preparation requires the use of management’s estimates. Actual results may differ from these estimates.


Certain reclassifications have been made to prior year financial statements to conform to classifications used in the current year.


Cash and Cash Equivalents
 
Cash equivalents consist of highly liquid investments with original maturities of three months or less, such as money market funds, commercial paper and certificates of deposit. They are carried at cost, which approximates market value. The Company reduces cash balances when funds are disbursed. Due to the time delay in funds clearing the banks, the Company normally maintains a negative balance in its cash disbursement accounts, which is reported as a current liability. The amount of the negative cash balance was $10$5 million and $15$7 million at December 31, 20172020 and 2016 respectively,2019, and is included in accounts payable, with the change in the balance during the year included in other financing activities in the consolidated statements of cash flows.


The Company's restricted cash balances are not material and are classified as Other noncurrent assets. Restricted cash balances are primarily used to guarantee various letters of credit, self-insurance programs or other contractual rights. Restricted cash consistsThey consist of highly liquid securities with original maturities of three months or less. They are carried at cost, which approximates fair value.


Marketable Securities


Investments with original maturities of greater than three months and remaining maturities of less than one year are classified as short-term investments. Investments with maturities beyond one year may be classified as short-term based on their highly liquid nature and because such marketable securities represent the investment of cash that is available for current operations. All cash equivalents and short-term investments are classified as available-for-sale and realized gains and losses are recorded using the specific identification method. Changes in market value excluding other-than-temporary impairments, are reflected in accumulated other comprehensive loss (AOCL).


Investments are considered to be impaired whenThe Company evaluates the investment portfolio on a decline in fair value is judged to be other-than-temporary.quarterly basis for expected credit losses. The Company uses a systematic methodology that groups assets by relevant market sector, and considers available quantitative and qualitative evidence in evaluating potential impairment.allowances for credit losses. If the cost of an investment exceeds its fair value, management evaluates, among other factors, general market conditions, credit quality of debt instrument issuers, the duration and extent to which the fair value is less than cost, the Company's intent and ability to hold, or plans to sell, the investment. Once a decline in fair value is determined to be other-than-temporary,the result of an impairment chargeexpected credit loss, an allowance is recorded to Other—net in the consolidated statements of operations and a new cost basis in the investment is established.operations.


Inventories and Supplies—net
 
Expendable aircraft parts, materials and supplies are stated at average cost and are included in inventoriesInventories and suppliesnet. An obsolescence allowance for expendable parts is accrued based on estimated lives of the corresponding fleet type and salvage values. The allowance for expendable inventories was $38$46 million and $36$41 million at December 31, 20172020 and 2016, respectively.2019. Removals from the reserve in 2020 were immaterial. Inventory and suppliesnet also includes fuel inventory of $23$15 million and $16$28 million at December 31, 20172020 and 2016, respectively.2019. Repairable and rotable aircraft parts inventories are included in flight equipment.



59




Property, Equipment and Depreciation
 
Property and equipment are recorded at cost and depreciated using the straight-line method over their estimated useful lives less an estimated salvage value, which are as follows:
Estimated Useful LifeEstimated Salvage Value
Aircraft and other flight equipment:
Boeing 737 Airbus A319/320, and E175 aircraft20-25 years10%
Bombardier Q400 aircraft15 years10%5%
Buildings25 - 3040 years—%10%
Minor building and land improvements10 years—%
Capitalized leases and leasehold improvements
Generally shorter of lease term or

estimated useful life
0-10%—%
Computer hardware and software3-10 years—%
Other furniture and equipment5-10 years—%


Near the end of an asset's estimated useful life, management updates the salvage value estimates based on current market conditions and expected use of the asset. Repairable and rotable aircraft parts are included in Aircraft and other flight equipment, and are depreciated over the associated fleet life.

In 2016, the Company changed its accounting estimate for the expected useful life of the B737 NextGen aircraft, which includes the B737-700, -800, -900, -900ER aircraft and the related parts, from 20 years to 25 years. The change in estimate was precipitated by management's annual accounting policy review, which considered market studies, asset performance and intended use, as well as industry benchmarking. The change in estimate was applied prospectively effective October 1, 2016.
 
Capitalized interest, based on the Company’s weighted-average borrowing rate, is added to the cost of the related asset, and is depreciated over the estimated useful life of the asset.


Maintenance and repairs, other than engine maintenance on B737-800 engines, are expensed when incurred. Major modifications that extend the life or improve the usefulness of aircraft are capitalized and depreciated over their estimated period of use. Maintenance on B737-800 engines is covered under a power-by-the-hour agreement with a third party, beginning in the fourth quarter of 2017, whereby the Company pays a determinable amount, and transfers risk, to a third party. The Company expenses the contract amounts based on engine usage.
 
The Company evaluates long-lived assets to be held and used for impairment whenever events or changes in circumstances indicate that the total carrying amount of an asset or asset group may not be recoverable. The Company groups assets for purposes of such reviews at the lowest level at which identifiable cash flows are largely independent of the cash flows of other groups of assets and liabilities.liabilities, which is generally the fleet level. An impairment loss is considered when estimated future undiscounted cash flows expected to result from the use of the asset or asset group and its eventual disposition are less than its carrying amount. If the asset or asset group is not considered recoverable, a write-down equal to the excess of the carrying amount over the fair value will be recorded.recorded. For these purposes, the fair value is estimated using a combination of Level 2 inputs, including published market value estimates for the assets being assessed, and Level 3 inputs, including Company-specific and asset-specific indicators. See Note 2 for a discussion of impairments and related charges recorded in 2020.
 
Goodwill


Goodwill represents the excess of purchase price over the fair value of the related net assets acquired in the Company's acquisition of Virgin America and is not amortized. AsThe total balance of December 31, 2017 the goodwill balance was $1.9 billion, and is associated with the Mainline reporting unit. The Company reviews goodwill for impairment annually in Q4,the fourth quarter, or more frequently if events or circumstances indicate than an impairment may exist. The assessment utilizes either a qualitative or quantitative approach. The qualitative approach considers factors such as Alaska Air Group market capitalization and other market trends, and unobservable inputs, including Company specific cash flow and performance information. If it is determined that it is more likely than not that the asset may be impaired, management utilizes a quantitative approach to assess the asset's fair value and the amount of impairment and a charge may be recorded. In 2020, we performed a quantitative analysis using a market approach through which the fair value of the reporting unit does not exceed the carrying amount,was based on quoted market prices and an impairment charge may be recorded. In 2017, theassumed market participant acquisition premium. The fair value of the reporting unit with goodwill substantially exceeded its carrying value.


60



Intangible Assets


Intangible assets are comprised primarily of indefinite-lived airport slots and finite-lived customer relationships recorded in conjunction with the acquisition of Virgin America consist primarily of indefinite-lived airport slots, finite-lived airport gates and finite-lived customer relationships.America. Finite-lived intangibles were recorded at fair value upon acquisition and are amortized over their estimated useful lives. Indefinite-lived intangibles were recorded at fair value upon acquisition are not amortized, but are tested at least annually for impairment using a similar methodology to property, equipment and goodwill, as described above. See Note 2 for a discussion of intangible asset impairments recorded in 2020.



Aircraft Maintenance Deposits


Deferred Revenue
Deferred revenue results primarily fromCertain Airbus leases include contractually required maintenance deposit payments to the sale of Mileage Plan™ miles to third-parties. It also includes Virgin America's Elevate® flown points outstanding atlessor, which collateralize the acquisition date that were recorded at their estimated fair value as part of purchase price accounting. Recognition of this deferred revenue occurs when award transportation is provided or overlessor for future maintenance events should the termCompany not perform required maintenance. Most of the applicable agreement.

Operating Leases
lease agreements provide that maintenance deposits are reimbursable upon completion of the major maintenance event in an amount equal to the lesser of (i) the amount qualified for reimbursement from maintenance deposits held by the lessor associated with the specific major maintenance event or (ii) the qualifying costs related to the specific major maintenance event. The Company leases aircraft, airport and terminal facilities, office space and other equipment under operating leases. Airport and terminal facility leases are variable basedestablishes accounting maintenance deposits as assets on volumes and expensed as incurred. Some of these lease agreements contain rent escalation clauses or rent holidays. For scheduled rent escalation clauses during the lease terms or for rental payments commencing at a date other than the date of initial occupancy, the Company records minimum rental expenses on a straight-line basis over the termsbalance sheet using estimates of the leases inanticipated timing and cost of the specific major maintenance events, such that the accounting deposits do not exceed the amount qualified for reimbursement. Aircraft maintenance deposits recorded on the consolidated statementsbalance sheets were $242 million and $143 million as of operations.December 31, 2020 and December 31, 2019.
 
Leased Aircraft Return Costs
 
Cash payments associated withCosts of returning leased aircraft are accrued when it isthe costs are probable that a cash payment will be made and that amount is reasonably estimable, usually no sooner than afterover the last scheduled maintenance eventtwelve months prior to the lease return.return, unless a determination is made that the leased asset is removed from operation. If the leased aircraft is removed from the operating fleet, the estimated cost of return is accrued at the time of removal. Any accrual is based on the time remaining on the lease, planned aircraft usage and the provisions included in the lease agreement, although the actual amount due to any lessor upon return may not be known with certainty until lease termination.


As leased aircraft are returned, any payments are charged againstmade reduce the established accrual.outstanding lease return liability. Of the total outstanding liability, $54 million is included in Other accrued liabilities and $246 million is included in Other liabilities on our consolidated balance sheets as of December 31, 2020. The accrual is part of other current and long-term liabilities and was not material as of December 31, 2017 and December 31, 2016. The expense2019. Expense associated with lease returns in the standard course of operating the aircraft is included in Aircraft maintenance in the consolidated statements of operations.

Revenue Recognition
Passenger revenue Expense associated with lease returns when aircraft are permanently parked is recognized when the passenger travels. Tickets sold but not yet used are reportedrecorded as air traffic liability until travel or date of expiration. Air traffic liability includes approximately $106 million and $62 million related to credits for future travel, as of December 31, 2017 and December 31, 2016, respectively. These credits are recognized into revenue either when the passenger travels ora one-time charge at the date the aircraft is permanently parked, regardless of expiration, whichcontractual return date, and is twelve months from issuance. Commissions to travel agents and related fees are expensed when the related revenue is recognized. Passenger traffic commissions and related fees not yet recognized are recordedclassified as a prepaid expense. Taxes collected from passengers, including transportation excise taxes, airport and security feesSpecial items - impairment charges and other fees, are recorded on a net basis within passenger revenue in the consolidated statements of operations. Due to complex pricing structures, refund and exchange policies, and interline agreements with other airlines, certain amounts are recognized as revenue using estimates regarding both the timingSee Note 2 for further discussion of the revenue recognition and the amount of revenue to be recognized. These estimates are based on the Company’s historical data.these special items.


Freight and mail revenues are recognized when the related services are provided.

Other—net revenues are primarily related to the Mileage Plan™ program. They are recognized as described in the “Mileage Plan” paragraph below. Other—net also includes certain ancillary or non-ticket revenues, such as checked-bag fees, reservations fees, ticket change fees, on-board food and beverage sales, and, to a much lesser extent, commissions from car and hotel vendors and sales of travel insurance. These items are recognized as revenue when the related services are provided.  Airport lounge memberships are recognized as revenue over the membership period.
Frequent Flyer Programs
Alaska operates the Mileage Plan™ frequent flyer program, and Virgin America operated the Elevate frequent flyer program for the duration of 2017. Both programs provide travel awards to members based on accumulated mileage or points. For miles earned by flying on the Company's airlines, and through airline partners, the estimated cost of providing award travel is recognized as a selling expense and accrued as a liability, as miles are earned and accumulated.

Alaska and Virgin America also sell services, including miles or points for transportation, to non-airline partners, such as hotels, car rental agencies and major banks that offer Alaska's affinity credit card. The Company defers revenue related to air transportation and certificates for discounted companion travel until the transportation is delivered. The deferred proceeds are recognized as passenger revenue for awards redeemed and flown on the Company's airlines and as Other—net revenue for


awards redeemed and flown on other airlines (less the cost paid to the other airlines based on contractual agreements). The elements that represent use of the Alaska and Virgin America brands and access to frequent flyer member lists and advertising are recognized as commission income in the period that those elements are sold and included in Other—net revenue in the consolidated statements of operations.

Frequent flyer program deferred revenue and liabilities included in the consolidated balance sheets (in millions):
 2017 2016
Current Liabilities:   
Other accrued liabilities$519
 $484
Other Liabilities and Credits: 
  
Deferred revenue699
 638
Other liabilities26
 21
Total$1,244
 $1,143

The amounts recorded in other accrued liabilities relate primarily to deferred revenue expected to be realized within one year, which includes Mileage Plan™ awards that have been issued but not yet flown for $47 million and $43 million at December 31, 2017 and 2016.
Frequent flyer program revenue included in the consolidated statements of operations (in millions):
 2017 2016 2015
Passenger revenues$380
 $293
 $267
Othernet revenues
482
 429
 329
Total frequent flyer program revenues$862
 $722
 $596

Othernet revenue includes commission revenues of $396 million, $329 million, and $280 million in 2017, 2016, and 2015.
SellingAdvertising Expenses
 
SellingThe Company's advertising expenses include credit card fees, global distribution systems charges, the estimated cost of frequent flyer travel awards earned through air travel, advertising, sponsorship and promotional costs, commissions and incentives.costs. Advertising production costs are expensed as incurred. Advertising expense was $91$41 million, $61$72 million, and $55$79 million during the years ended December 31, 2017, 2016,2020, 2019 and 2015.2018.

Derivative Financial Instruments
 
The Company's operations are significantly impacted by changes in aircraft fuel prices and interest rates. In an effort to manage exposure to these risks, the Company periodically enters into fuel and interest rate derivative instruments. These derivative instruments are recognized at fair value on the balance sheet and changes in the fair value are recognized in AOCL or in the consolidated statements of operations, depending on the nature of the instrument.


The Company does not apply hedge accounting to its derivative fuel hedge contracts, nor does it hold or issue them for trading purposes. For cash flow hedges related to interest rate swaps, the effective portion of the derivative represents the change in fair value of the hedge that offsets the change in fair value of the hedged item. To the extent the change in the fair value of the hedge does not perfectly offset the change in the fair value of the hedged item, the ineffective portion of the hedge is immediately recognized in interest expense.
Fair Value Measurements


Accounting standards define fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market
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participants on the measurement date. The standards also establish a fair value hierarchy, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs that may be used to measure fair value:


Level 1 - Quoted prices in active markets for identical assets or liabilities.




Level 2 - Observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.


Level 3 - Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
The Company has elected not to use the fair value option provided in the accounting standards for non-financial instruments. Accordingly, those assets and liabilities, including property, plant and equipment, goodwill, intangible assets and certain other assets and liabilities are carried at amortized cost. For financial instruments, the assets and liabilities are carried at fair value, which is determined based on the market approach or income approach, depending upon the level of inputs used.

Assets The leveling of inputs for financial and liabilities recognized ornon-financial instruments are disclosed at fair value on a nonrecurring basis include items such as property, plant and equipment, goodwill, intangible assets and certain other assets and liabilities. The Company determines the fair value of these items using Level 3 inputs, as described in Note 2this note, and Note 4.5.


Income Taxes
 
The Company uses the asset and liability approach for accounting for and reporting income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities, and their respective tax bases and for operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the period that includes the enactment date. A valuation allowance would be established, if necessary, for the amount of any tax benefits that, based on available evidence, are not expected to be realized. As of December 31, 2017,2020, there is noa partial valuation allowance against net deferred tax assets. The Company accounts for unrecognized tax benefits in accordance with the applicable accounting standards.


Virgin America has substantial federal and state net operating losses (NOLs) for income tax purposes. The Company's ability to utilize Virgin America's NOLs could be limited if Virgin America had an “ownership change,” as defined in Section 382 of the Internal Revenue Code and similar state provisions. In general terms, an ownership change can occur whenever there is a collective shift in the ownership of a company by more than 50% by one or more “5% stockholders” within a three-year period. The occurrence of such a change generally limits the amount of NOL carryforwards a company could utilize in a given year to the aggregate fair market value of the company's common stock immediately prior to the ownership change, multiplied by the long-term tax-exempt interest rate in effect for the month of the ownership change. The acquisition constituted an ownership change and the potential for further limitations following the acquisition. See Note 68 to the consolidated financial statements for more discussion of the calculation.income taxes.


Stock-Based Compensation
 
Accounting standards require companies to recognize as expense over the service period based on the fair value of stock options and other equity-based compensation issued to employees estimated as of the grant date. These standards apply to all stock awards that the Company grants to employees as well as the Company’s Employee Stock Purchase Plan (ESPP), which features a look-back provision and allows employees to purchase stock at a 15% discount. All stock-based compensation expense is recorded in wages and benefits in the consolidated statements of operations.


Earnings Per Share (EPS)


Diluted EPS is calculated by dividing net income by the average common shares outstanding plus additional common shares that would have been outstanding assuming the exercise of in-the-money stock options and restricted stock units, using the treasury-stock method. In 2017, 2016,2019 and 2015, antidilutive2018, anti-dilutive stock options excluded from the calculation of EPS were not material.


Recently IssuedAdopted Accounting Pronouncements


In May 2014,June 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2014-09, "Revenue from Contracts with Customers"(Topic 606), whichASU 2016-13, "Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments." The ASU requires the use of an entity to recognize"expected credit loss model" on certain financial instruments. The ASU also amends the amountimpairment model for available-for-sale debt securities, and requires the estimation of revenue to which it expectscredit losses to be entitled for the transferrecorded as allowances instead of promised goods or servicesreductions to customers. This comprehensive new standard will


replace most existing revenue recognition guidance in U.S. GAAP. In March 2016, the FASB issuedamortized cost. The ASU 2016-08, "Revenue from Contracts with Customers (Topic 606), Principal versus Agent Considerations" to clarify the guidance on determining whether the Company is considered the principal or the agent in a revenue transaction where a third party is providing goods or services to a customer. Entities are permitted to use either a full retrospective or cumulative effect transition method, and are required to adopt all parts of the new revenue standard using the same transition method. The new standard becamewas effective for the Company onbeginning January 1, 2018.

Under the new standard, the Company estimates a net increase to Mileage Plan™ deferred revenues of approximately $345 million to $365 million as of the beginning of the retroactive reporting period (January 1, 2016) at the time of adoption. Additionally, the Company estimates the change in ticket breakage methodology will2020, and was adopted prospectively, but it did not have a significant impact on the Company's financial statements and disclosures.

NOTE 2. COVID-19 PANDEMIC

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The public health and economic crises resulting from the outbreak of operations, but will decrease airCOVID-19 has had an unprecedented impact on the Company. Travel restrictions, event cancellations and social distancing guidelines implemented throughout the country drove significant declines in demand beginning in February, and adversely impacted revenues beginning in March 2020. Although the Company has experienced several months of modest improvement in demand, traffic liability by approximately $70 million to $80 million at adoptionremains well below 2019 levels. It is uncertain when the impacts of the standard. The overall impactcrisis may resolve and when demand may return to equity as of the beginning of the retroactive reporting period, including these, as well as other less material changes, is expected to be between $165 million and $175 million.normal levels.


In January 2016,response to the FASB issued ASU No. 2016-01, "Financial Instruments—Overall (Subtopic 825-10)." This standard makes several changes, including the elimination of the available-for-sale classification of equity investments, and requires equity investments with readily determinable fair values to be measured at fair value with changes in fair value recognized in net income. It is effective forCOVID-19 pandemic, the Company beginning January 1, 2018. Theimplemented a "Peace-of-Mind" waiver, which allows travelers to book tickets for travel for a specified period of time that can be changed or canceled without incurring change fees, which was extended to cover all ticketed travel purchased through March 31, 2021. Also in 2020 the Company does not expect the adoptionannounced all change fees will be eliminated for first class and main cabin fares. Cancellations and postponement of ASU 2016-01 to havetravel exceeded new bookings in March and April 2020, and had a material impact on passenger revenues, air traffic liability, and cash position. Refer to Note 3 for further discussion.

The Company has taken decisive action to reduce costs and preserve cash and liquidity. The Company implemented a company-wide hiring freeze, reduced salaries of senior management and hours for management employees, suspended or canceled annual pay increases and solicited voluntary leaves of absence. In addition to these cost saving measures, the Company has actively negotiated with vendor partners to reduce contractual minimums and spending in line with the reduction in demand. Management also made the difficult decision to reduce the Company's workforce through voluntary and involuntary leaves.

With demand dramatically depressed, the Company has significantly reduced its planned flying capacity. As a result, many aircraft have been parked or removed from service. As of December 31, 2020, 32 mainline aircraft remain temporarily grounded and 40 Airbus aircraft have been permanently removed from the operating fleet. As of December 31, 2020, all operating regional aircraft were in service.

Valuation of long-lived assets

The Company reviews its long-lived assets for impairment whenever events or changes indicate that the total carrying amount
of an asset or asset group may not be recoverable.

To determine if impairment exists, a recoverability test is performed comparing the sum of estimated undiscounted future cash flows expected to be directly generated by the assets to the asset carrying value. Assets are grouped at the individual fleet level, which is the lowest level for which identifiable cash flows are available. The Company developed estimates of future cash flows utilizing historical results, adjusted for the current operating environment, including the impact of parked aircraft.

Given the temporary and permanent parking of certain aircraft described above, the Company performed impairment tests on certain long-lived assets in each of the quarters of 2020. All individual fleets passed the recoverability test, except for the Q400
fleet and the 40 permanently parked Airbus aircraft. Q400 aircraft, including operating and held-for-sale assets, were written down to their fair value, resulting in an impairment charge of $61 million. Airbus aircraft, including owned and leased aircraft and associated capital improvements, were written off in full resulting in an impairment charge of $302 million.

A summary of the impairment charges recorded for aircraft and other flight equipment for the year ended December 31, 2020 is as follows (in millions):
Airbus AircraftQ400 AircraftTotal Impairment
Aircraft and other flight equipment, net$146 $58 $204 
Operating lease assets154 154 
Inventory and supplies - net
Prepaid expenses and other current assets
Total impairment and related charges - Long-lived assets$302 $61 $363 

The Company will continue to evaluate the need for further impairment of long-lived assets as expectations of future demand, market conditions and fleet decisions evolve.

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Lease Return Costs

As a result of removing certain leased Airbus aircraft from operating service, an estimate of the expected future lease return costs was recorded. Lease return costs that were recorded for aircraft that were permanently parked were classified as Special items - impairment charges and other in the consolidated financial statements.statements of operations. Included in the total net charge of $209 million is the write off of associated maintenance deposits, as the Company no longer expects to perform maintenance events covered by those deposits.


Valuation of intangible assets and goodwill

The Company reviews definite- and indefinite-lived intangible assets and goodwill for impairment on an annual basis in the fourth quarter, or more frequently should events or circumstances indicate that an impairment may exist.

Given the strain in the general economic environment and a significant decline in Alaska Air Group market capitalization, the Company performed impairment tests on all three asset types at the end of each quarter in 2020. As a result of these analyses, indefinite-lived intangible assets and goodwill were deemed recoverable, and no impairment charges were recorded. Of the company’s definite-lived intangibles, leased gates at Dallas-Love Field (DAL Gates) were deemed not recoverable and an impairment charge of $10 million was recorded. No additional impairment charges were identified for definite-lived intangibles.

Workforce restructuring

The Company expects that demand will remain depressed into 2021, but will continue rebuilding towards 2019 capacity levels throughout 2021. Accordingly, the Company reduced its workforce to better align with the expected size of the business. To mitigate the need for involuntary furloughs, various early-out and voluntary leave programs were made available to all frontline work groups, in addition to incentive leave programs made available to Alaska pilots and mechanics. Through these programs over 600 employees took permanent early-outs, and over 3,300 employees took voluntary or incentive leaves. As a result of the participation in these mitigation programs, the involuntary furloughs that became effective October 1, 2020 were limited to approximately 400 employees. As of December 31, 2020, the majority of those involuntarily furloughed have been recalled. In addition to these furloughs, the Company permanently eliminated approximately 300 non-union management positions.

As a result of these programs, the Company recorded expense of $220 million to Special items - restructuring charges in the consolidated statement of operations for the year ended December 31, 2020. The charge is primarily comprised of wages for those pilots and mechanics on incentive leaves, ongoing medical benefit coverage, and lump-sum termination payments. This accrual is based on the Company's best estimate of capacity expectations and training schedules for 2021 as of the date of this filing. The Company has an outstanding liability of $127 million for these charges as of December 31, 2020.

Other considerations

The Company evaluated other outstanding assets for recovery. As part of this process, the Company determined $15 million in existing purchase deposits on-hand with Airbus were not likely to be recoverable. The Company also identified a $5 million receivable from a vendor that filed for bankruptcy, for which management determined that collectability is not probable. The full balance for each of these assets were reserved and charged to Special items - impairment charges and other in the consolidated statements of operations during the year-ended December 31, 2020.

The total of all the special charges summarized in this note, plus certain other immaterial amounts and the recognized subsequent event discussed in Note 12, comprise the $627 million in impairment charges and other special items reported on the Consolidated Statements of Operations for the period ending December 31, 2020.

Refer to Note 6. Long-Term Debt for further information regarding liquidity obtained in response to the COVID-19 crisis.

CARES Act Funding

In February 2016,2020, Alaska, Horizon, and McGee finalized agreements with the FASB issued ASU 2016-02, "Leases" (Topic 842), which requires lessees to recognize assetsU.S. Department of the Treasury (the Treasury) through the Payroll Support Program (PSP) under the Coronavirus Aid, Relief and liabilities for leases currently classified as operating leases.Economic Security (CARES) Act. Under the new standardPSP and associated agreements, Alaska, Horizon, and McGee received total funds of approximately $1.1 billion.

These funds are to be used exclusively toward continuing to pay employee salaries, wages and benefits. The funds received took the form of debt, warrants and a lesseegrant. The unsecured debt portion of $290 million was recorded at par, and warrants of
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$8 million were recorded on the consolidated balance sheet at fair value determined using the Black-Scholes model. The residual amount of $753 million was recorded as grant proceeds. The grant was recognized into earnings as eligible wages, salaries and benefits were incurred. During the year ended December 31, 2020, the Company recognized $753 million of the PSP grant proceeds as a wage offset. Also included within the annual total offset is approximately $29 million in employee retention credits as stipulated in the CARES Act.

Also in 2020, the Company reached an agreement with the Treasury to participate in the CARES Act loan program. The loan agreement provides for a secured term loan facility, which allows Alaska to borrow up to $1.9 billion. As of December 31, 2020, the Company has borrowed $135 million under the loan facility. Refer to Note 6. Long-Term Debt and Note 11. Shareholders' Equity for further details regarding terms of the CARES Act loan agreement.

In early 2021, Alaska, Horizon and McGee finalized agreements with the Treasury and accepted partial disbursement of funds through an extension of the PSP, made available under the Consolidated Appropriations Act, 2021.

Under these extension agreements, Alaska, Horizon and McGee will recognizereceive a liabilitytotal of $546 million to be used exclusively toward continuing to pay employee salaries, wages and benefits. Alaska and Horizon received $266 million on January 15, 2021, with the remainder expected to be received in March 2021. McGee received a disbursement of $6 million on February 5, 2021. Of the funds received, $51 million takes the form of a senior term loan with a 10-year term, bearing an interest rate of 1% in years 1–5, and SOFR + 2% in years 6–10. The loan is prepayable at par at any time. As additional taxpayer protection required under the PSP extension, the Company granted the Treasury 101,227 warrants at a strike price of $52.25, based on the closing price on December 24, 2020. The warrants are non-voting, freely transferable, and may be settled as net shares or in cash at the Company's option.

As a condition to receiving an extension of PSP funds, Alaska, Horizon and McGee agreed to refrain from conducting involuntary furloughs or reducing employee rates of pay or benefits through March 31, 2021, which also includes recalling certain employees involuntarily terminated or furloughed in the fourth quarter of 2020, and to limit executive compensation through October 1, 2022. Alaska Air Group agreed to continue suspension of dividends and share repurchases until March 31, 2022.

NOTE 3. REVENUE

Ticket revenue is recorded as Passenger revenue, and represents the primary source of the Company's revenue. Also included in Passenger revenue are passenger ancillary revenues such as bag fees, on-board food and beverage, ticket change fees, and certain revenue from the frequent flyer program. In 2020, the Company eliminated ticket change fees indefinitely from its main cabin and first class fares. Mileage Plan other revenue includes brand and marketing revenue from our co-branded credit card and other partners and certain interline frequent flyer revenue, net of commissions. Cargo and other revenue includes freight and mail revenue, and to a lesser extent, other ancillary revenue products such as lounge membership and certain commissions.

The Company disaggregates revenue by segment in Note 14. The level of detail within the Company’s consolidated statements of operations, segment disclosures, and in this footnote depict the nature, amount, timing and uncertainty of revenue and how cash flows are affected by economic and other factors.

Passenger Ticket and Ancillary Services Revenue

The primary performance obligation on a typical passenger ticket is to provide air travel to the passenger. Ticket revenue is collected in advance of travel and recorded as Air Traffic Liability (ATL) on the consolidated balance sheets. The Company satisfies its performance obligation and recognizes ticket revenue for each flight segment when the transportation is provided.

Ancillary passenger revenues relate to items such as checked-bag fees, ticket change fees, and on-board food and beverage sales, all of which are provided at time of flight. As such, the obligation to perform these services is satisfied at the time of travel and is recorded with ticket revenue in Passenger revenue.

Revenue is also recognized for tickets that are expected to expire unused, a concept referred to as “passenger ticket breakage.” Passenger ticket breakage is recorded at the flight date using estimates made at the time of sale based on the Company’s historical experience of expired tickets, and other facts such as program changes and modifications.

In addition to selling tickets on its own marketed flights, Alaska has interline agreements with partner airlines under which it sells multi-city tickets with one or more segments of the trip flown by a partner airline, or it operates a connecting flight sold by a partner airline. Each segment in a connecting flight represents a separate performance obligation. Revenue on segments sold
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and operated by the Company is recognized as Passenger revenue in the gross amount of the allocated ticket price when the travel occurs, while the commission paid to the partner airline is recognized as a selling expense when the related transportation is provided. Revenue on segments operated by a partner airline is deferred for the full amount of the consideration received at the time the ticket is sold and, once the segment has been flown the Company records the net amount, after compensating the partner airline, as Cargo and other revenue.

A portion of revenue from the Mileage Plan™ program is recorded in Passenger revenue. As members are awarded mileage credits on flown tickets, these credits become a distinct performance obligation to the Company. The Company allocates the transaction price to each performance obligation identified in a passenger ticket contract on a relative standalone selling price basis. The standalone selling price for loyalty mileage credits issued is discussed in the LoyaltyMileage Credits section of this Note below. The amount allocated to the mileage credits is deferred on the balance sheet representingsheet. Once a member travels using a travel award redeemed with mileage credits on one of the lease payments owed,Company's airline carriers, the revenue associated with those mileage credits is recorded as Passenger revenue.

Taxes collected from passengers, including transportation excise taxes, airport and security fees and other fees, are recorded on a right-of-use-asset representing its right to usenet basis within passenger revenue in the underlying asset forconsolidated statements of operations.

Passenger revenue recognized in the lease term. consolidated statements of operations (in millions):
Twelve Months Ended December 31,
202020192018
Passenger ticket revenue, including ticket breakage and net of taxes and fees$2,428 $6,824 $6,482 
Passenger ancillary revenue245 567 530 
Mileage Plan passenger revenue346 704 619 
Total passenger revenue$3,019 $8,095 $7,631 

As passenger tickets and related ancillary services are primarily sold via credit cards, certain amounts due from credit card processors are recorded as airline traffic receivables. These credit card receivables and receivables from our affinity credit card partner represent $83 million and $212 million of the outstanding receivables balance on the consolidated balance sheets as of December 31, 2020 and 2019.

For leasesperformance obligations with performance periods of less than one year, GAAP provides a term of 12 months or less, a lessee is permitted to make an accounting policy electionpractical expedient that allows the Company not to recognize lease assetsdisclose the transaction price allocated to remaining performance obligations and lease liabilities. At this time,the timing of related revenue recognition. As passenger tickets expire one year from ticketing, if unused or not exchanged, the Company believeselected to apply this practical expedient.

Mileage Plan™ Loyalty Program

Loyalty mileage credits

The Company’s Mileage Plan™ loyalty program provides frequent flyer travel awards to program members based upon accumulated loyalty mileage credits. Mileage credits are earned through travel, purchases using the most significant impactMileage Plan™ co-branded credit card and purchases from other participating partners. The program has a 24-month expiration period for unused mileage credits from the month of last account activity. In response to the financial statements will relate to the recording of a right of use asset associated with leased aircraft. Other leases, including airports and real estate, equipment, software and other miscellaneous leases continue to be assessed for impact as it relates to the ASU. The new standard is effective forCOVID-19 pandemic, the Company on January 1, 2019.suspended expiry of outstanding mileage credits through December 31, 2021. The Company will not early adopt the standard.

In March 2016, the FASB issued ASU 2016-09, "Compensation—Stock Compensation" (Topic 718), which simplifies several aspectsoffers redemption of accounting for employee share-based payment awards, including the accounting for income taxes, forfeituresmileage credits through free, discounted or upgraded air travel on flights operated by Alaska and statutory tax withholding requirements,its regional partners or on one of its 17 airline partners, as well as classificationredemption at partner hotels.

The Company uses a relative standalone selling price to allocate consideration to material performance obligations in contracts with customers that include loyalty mileage credits. As directly observable selling prices for mileage credits are not available, the Company determines the standalone selling price of mileage credits primarily using actual ticket purchase prices for similar tickets flown, adjusted for the likelihood of redemption, or breakage. In determining similar tickets flown, the Company considers current market prices, class of service, type of award, and other factors. For mileage credits accumulated through travel on partner airlines, the Company uses actual consideration received from the partners.

Revenue related to air transportation is deferred in the statement of cash flows. The ASU was adopted prospectively as of January 1, 2017. Prior periods have not been adjusted. The adoptionamount of the standard didrelative standalone selling price allocated to the loyalty mileage credits as they are issued. The Company satisfies its performance obligation when the mileage credits are redeemed
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and the related air transportation is delivered.

The Company estimates breakage for the portion of loyalty mileage credits not haveexpected to be redeemed using a material impactstatistical analysis of historical data, including actual mileage credits expiring, slow-moving and low-credit accounts, among other factors. The breakage rate for the twelve months ended December 31, 2020 and 2019 was 17.4%. The Company reviews the breakage rate used on an annual basis.

Co-brand credit card agreements and other

In addition to mileage credits, the co-brand credit card agreements, referred to herein as the Agreements, also include performance obligations for waived bag fees, Companion Fare™ offers to purchase an additional ticket at a discount, marketing, and the use of intellectual property including the brand (unlimited access to the use of the Company’s brand and frequent flyer member lists), which is the predominant element in the Agreement. The co-brand card bank partners are the customer for some elements, including the brand and marketing, while the Mileage Plan™ member is the customer for other elements such as mileage credits, bag waivers, and companion fares.

At the inception of the Agreement, management estimated the selling price of each of the performance obligations. The objective was to determine the price at which a sale would be transacted if the product or service was sold on a stand-alone basis. The Company determined its best estimate of selling price for each element by considering multiple inputs and methods including, but not limited to, the estimated selling price of comparable travel, discounted cash flows, brand value, published selling prices, number of miles awarded, and number of miles redeemed. The Company estimated the selling prices and volumes over the term of the Agreement in order to determine the allocation of proceeds to each of the multiple deliverables. The estimates of the standalone selling prices of each element do not change subsequent to the original valuation of the contract unless the contract is materially modified, but the allocation between elements may change based upon the actual and updated projected volumes of each element delivered during the term of the contract.

Consideration received from the banks is variable and is primarily from consumer spend on the Company'scard, among other items. The Company allocates consideration to each of the performance obligations, including mileage credits, waived bag fees, companion fares, and brand and marketing, using their relative standalone selling price. Because the performance obligation related to providing use of intellectual property including the brand is satisfied over time, it is recognized in Mileage PlanTM other revenue in the period that those elements are sold. The Company records passenger revenue related to the air transportation and certificates for discounted companion travel when the transportation is delivered.

In contracts with non-bank partners, the Company has identified two performance obligations in most cases - travel and brand. The travel performance obligation is deferred until the transportation is provided in the amount of the estimated standalone selling price of the ticket, less breakage, and the brand performance obligation is recognized using the residual method as commission revenue when the brand element is sold. Mileage credit sales recorded under the residual approach are immaterial to the overall program.

Partner airline loyalty

Alaska has interline arrangements with certain airlines whereby its members may earn and redeem Mileage Plan™ credits on those airlines, and members of a partner airline’s loyalty program may earn and redeem frequent flyer program credits on flights operated by Alaska and its regional partners. When a Mileage Plan™ member earns credits on a partner airline, the partner airline remits a contractually-agreed upon fee to the Company which is deferred until credits are redeemed. When a Mileage Plan™ member redeems credits on a partner airline, the Company pays a contractually agreed upon fee to the other airline, which is netted against the revenue recognized associated with the award travel. When a member of a partner airline redeems frequent flyer credits on Alaska, the partner airline remits a contractually-agreed upon amount to the Company, recognized as Passenger revenue upon travel. If the partner airline’s member earns frequent flyer program credits on an Alaska flight, the Company remits a contractually-agreed upon fee to the partner airline and records a commission expense.

Mileage Plan revenue included in the consolidated statements of operations (in millions):
Twelve Months Ended December 31,
202020192018
Passenger revenue$346 $704 $619 
Mileage Plan other revenue374 465 434 
Total Mileage Plan revenue$720 $1,169 $1,053 
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Mileage Plan other revenue is primarily brand and marketing revenue from our affinity card products.

Cargo and Other

The Company provides freight and mail services (cargo). The majority of cargo services are provided to commercial businesses and the United States Postal Service. The Company satisfies cargo service performance obligations and recognizes revenue when the shipment arrives at its final destination, or financial position.is transferred to a third-party carrier for delivery.


In January 2017,The Company also earns other revenue for lounge memberships, hotel and car commissions, and certain other immaterial items not intrinsically tied to providing air travel to passengers. Revenue is recognized when these services are rendered and recorded as Cargo and other revenue. The transaction price for Cargo and other revenue is the FASB issued ASU 2017-04, "Intangibles—Goodwillprice paid by the customer.

Cargo and Other" (Topic 350), which eliminates step 2 from the goodwill impairment test. Step 2 measures a goodwill impairment loss by comparing the implied fair value of a reporting unit’s goodwill with the carrying amount of that goodwill. The ASU is effective for the Company beginning January 1, 2019. Early adoption of the standard is permitted. In 2017, the Company performed an impairment test for goodwill arising from its acquisition of Virgin America and adopted the standard effective January 1, 2017.

In March 2017, the FASB issued ASU 2017-07, "Compensation—Retirement Benefits" (Topic 715), which will require the Company to present the service cost component of net periodic benefit cost as Wages and benefitsother revenue included in the statements of operations. All other components of net periodic benefit cost will be required to be presented in Nonoperating income (expense) in the statements of operations. These components will not be eligible for capitalization.  The ASU is effective for the Company beginning January 1, 2018. Changes to theconsolidated statements of operations under(in millions):
Twelve Months Ended December 31,
202020192018
Cargo revenue$112 $133 $129 
Other revenue61 88 70 
Total Cargo and other revenue$173 $221 $199 

Air Traffic Liability and Deferred Revenue

Passenger ticket and ancillary services liabilities

Air traffic liability included on the ASU are applicable retrospectively.consolidated balance sheets represents the remaining obligation associated with passenger tickets and ancillary services. The adoption of this standard will have no impact on Income before income tax or Net income for the periods subject to retrospective reclassification. See Note 7 for the current components of the Company's net periodic benefit costs.

In August 2017, the FASB issued ASU 2017-12, "Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities." The ASU expands the activities that qualify for hedge accounting and simplifies the rules for reporting hedging relationships. The ASU is effective for the Company beginning January 1, 2019.air traffic liability balance fluctuates with seasonal travel patterns. The Company will not early adoptrecognized Passenger revenue of $502 million and $577 million from the standard.



NOTE 2. ACQUISITION OF VIRGIN AMERICA INC.

Virgin America

On December 14, 2016, the Company acquired 100% of the outstanding common shares2019 and voting interest of Virgin America for $57 per share, or total cash consideration of $2.6 billion.

Fair values of the assets acquired and the liabilities assumed

The transaction was accounted for as a business combination using the acquisition method of accounting, which requires, among other things, that assets acquired and liabilities assumed be recognized on the2018 year-end air traffic liability balance sheet at their fair values as of the acquisition date. The fair values of the assets acquired and liabilities assumed were determined using the market, income and cost approaches. There were no significant fair value adjustments made during the twelve months ended December 31, 2017.2020 and 2019.


Fair values ofGiven the assets acquired and the liabilities assumed as of the acquisition date, December 14, 2016, at December 31, 2017 and December 31, 2016 were as follows (in millions):
 December 31, 2017 December 31, 2016
Cash and cash equivalents$645
 $645
Receivables53
 44
Prepaid expenses and other current assets18
 16
Property and equipment571
 560
Intangible assets141
 143
Goodwill1,943
 1,934
Other assets89
 84
Total assets3,460
 3,426
    
Accounts payable22
 22
Accrued wages, vacation and payroll taxes54
 51
Air traffic liabilities172
 172
Other accrued liabilities198
 196
Current portion of long-term debt125
 125
Long-term debt, net of current portion360
 360
Deferred income taxes(300) (304)
Deferred revenue126
 126
Other liabilities107
 82
Total liabilities864
 830
    
Total purchase price$2,596
 $2,596

Intangible Assets

Of the $141 million of acquired intangible assets, $89 million represents airport slots. Airport slots are rights to take-off or land at a slot-controlled airport during a specific time period and are a means by which the FAA manages airspace/airport congestion. The Company acquired slots at three such airports—John F. Kennedy International, LaGuardia and Ronald Reagan Washington National. These slots either have no expiration dates or are expected to be renewed indefinitelyreduction in line with the FAA's past practice. They require no maintenance and do not have an established residual value. As the demand for air travel stemming from the COVID-19 pandemic, advance bookings and associated cash receipts have been significantly depressed. The Company also experienced elevated cancellations beginning in March 2020 and again, although at these airports has remained very strong,a lesser rate, in November 2020, which led to cash refunds or the issuance of credits for future travel. During the year, the Company expectsissued cash refunds of approximately $600 million and credits for future travel of approximately $1 billion. At December 31, 2020, such credits, which are included in the air traffic liability balance, totaled $569 million, net of breakage. In January 2021, the Company announced updated expiration terms for these credits, extending to useDecember 31, 2021. At this time, the Company is unable to estimate how and when the air traffic liability will be recognized in earnings given ongoing uncertainty around the return in demand for air travel. As a result, the timing of recognition of these slotstravel credits may differ from current assumptions, which may result in perpetuity and has determined these airport slots to be indefinite-lived intangible assets. They will not be amortized but rather tested for impairment annually, or more frequently when events and circumstances indicate that impairment may exist.increased breakage in future periods.


OfMileage Plantm liabilities

The total deferred revenue liability included on the consolidated balance sheets represents the remaining $52 million, $37 milliontransaction price that has been allocated to Mileage PlanTM performance obligations not yet satisfied by the Company. In general, the current amounts will be recognized as revenue within 12 months and the long-term amounts will be recognized as revenue over a period of approximately three to four years. This period of time represents customer relationships, subjectthe average time that members have historically taken to amortization on a straight-line basis over the estimated economic life of seven years, $1 million represents credit card agreements amortized on a straight-line basis overearn and redeem miles.


one year, and $14 million represents airport gates to be amortized on a straight-line basis over the remaining lease term of eleven years.


The Company considered examplesrecords a receivable for amounts due from the affinity card partner and from other partners as mileage credits are sold until the payments are collected. The Company had $48 million and $105 million of intangible assetssuch receivables as of December 31, 2020 and December 31, 2019.

Mileage credits are combined into one homogeneous pool and are not specifically identifiable. As such, loyalty revenues disclosed earlier in this Note are comprised of miles that were part of the FASB believes meetdeferred revenue and liabilities balances at the criteria for recognition apart from goodwill,beginning of the period and miles that were issued during the period. The table below presents a roll forward of the total frequent flyer liability (in millions):
68



Twelve Months Ended December 31,
20202019
Total Deferred Revenue balance at January 1$1,990 $1,874 
Travel miles and companion certificate redemption - Passenger revenue(346)(704)
Miles redeemed on partner airlines - Other revenue(23)(111)
Increase in liability for mileage credits issued656 931 
Total Deferred Revenue balance at December 31$2,277 $1,990 

Selling Costs

Certain costs such as credit card fees, travel agency and other commissions paid, as well as any other intangible assets common toGlobal Distribution Systems (GDS) booking fees, are incurred when the airline industry,Company sells passenger tickets and did not identify any other such intangible assets acquiredancillary services in the transaction.

Goodwill

Goodwill of $1.9 billion represents the excessadvance of the purchase price over the fair value of the underlying net assets acquired and largely results from expected future synergies from combining operations as well as an assembled workforce, which does not qualify for separate recognition. Goodwill is not amortized to earnings, but instead is reviewed for impairment at least annually, absent any indicators of impairment.

Merger-related costs

travel date. The Company incurred pretax merger-relateddefers such costs of $118and recognizes them as expenses when the travel occurs. Prepaid expense recorded on the consolidated balance sheets for such costs was $24 million and $117$27 million as of December 31, 2020 and December 31, 2019. The Company recorded related expense on the consolidated statements of operations of $43 million, $208 million and $217 million for the twelve months ended December 31, 20172020, 2019 and 2016, respectively. Costs classified as merger-related are directly attributable to merger activities and are recorded as "Special items—merger-related costs" within the Statements of Operations. Refer to Note 10 for further information on special items. The Company expects to continue to incur merger-related costs in the future as the integration continues.2018.


Pro forma impact of the acquisition

The unaudited pro forma financial information presented below represents a summary of the consolidated results of operations for the Company including Virgin America as if the acquisition of Virgin America had been consummated as of January 1, 2015. The pro forma results do not include any anticipated synergies, or other expected benefits of the acquisition. Accordingly, the unaudited pro forma financial information below is not necessarily indicative of either future results of operations or results that might have been achieved had the acquisition been consummated as of January 1, 2015.
(in millions, except per share amounts)Years Ended December 31,
 2016 2015
Revenue$7,511
 $7,111
Net Income1,008
 914

NOTE 3.4. DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT


Fuel Hedge Contracts


The Company’s operations are inherently dependent upon the price and availability of aircraft fuel. To manage economic risks associated with fluctuations in aircraft fuel prices, the Company periodically enters into call options for crude oil.


As of December 31, 2017,2020, the Company had outstanding fuel hedge contracts covering 434approximately 300 million gallons of crude oil that will be settled from January 20182021 to June 2019.2022.


Interest Rate Swap Agreements


The Company is exposed to market risk from adverse changes in variable interest rates on long termlong-term debt and certain aircraft lease agreements. To manage this risk, the Company periodically enters into interest rate swap agreements. As of December 31, 2017,2020, the Company has an outstanding interest rate swap agreementsagreement with a third party designed to hedge the volatility of the underlying variable interest rates on a lease agreementsagreement for six1 B737-800 aircraft, as well as two13 interest rate swap agreements with third parties designed to hedge the volatility of the underlying variable interest rates on $265$614 million of the debt obtained in 2016.debt. All of the interest rate swap agreements stipulate that the Company pay a fixed interest rate and receive a floating interest rate over the term of the underlying contracts. The interest rate swap agreements expire from February 2020 through March 2021 to coincideagreement associated with the lease termination dates,expires in March 2021, corresponding with the aircraft lease term, and October 2022December 2021 through September 2026August 2029 to coincide with the debt maturity dates. All significant terms of the swap agreements match the terms of the underlying hedged items and have been designated as qualifying hedging instruments, which are accounted for as cash flow hedges.




As qualifying cash flow hedges, the interest rate swaps are recognized at fair value on the balance sheet, and changes in the fair value are recognized in accumulated other comprehensive income (loss).loss. The effective portion of the derivative represents the change in fair value of the hedge that offsets the change in fair value of the hedged item. To the extent the change in fair value of the hedge does not perfectly offset the change in the fair value of the hedged item, the ineffective portion of the hedge is recognized in interest expense, if material.


69



Fair Values of Derivative Instruments


Fair values of derivative instruments on the consolidated balance sheet (in millions):
20202019
Fuel hedge contracts (not designated as hedges)
Prepaid expenses and other current assets$11 $
Other assets4 
Interest rate swaps (designated as hedges)
Prepaid expenses and other current assets0 
Other noncurrent assets0 
Other accrued liabilities(10)(5)
Other liabilities(15)(5)
Losses in accumulated other comprehensive loss (AOCL)(21)(13)
 2017 2016
Fuel hedge contracts (not designated as hedges)   
Prepaid expenses and other current assets$19
 $17
Other assets3
 3
Interest rate swaps (designated as hedges)   
Prepaid expenses and other current assets1
 
Other noncurrent assets8
 
Other accrued liabilities(3) (5)
Other liabilities(5) 
Losses in accumulated other comprehensive loss (AOCL)(2) (5)


The net cash paid for new fuel hedge positions and received from settlements was $12$14 million,, $19 $19 million and $17$21 million during 2017, 2016,2020, 2019, and 2015, respectively.2018.

Pretax effect of derivative instruments on earnings and AOCL (in millions):
202020192018
Fuel hedge contracts (not designated as hedges)
Gains (losses) recognized in Aircraft fuel$(10)$(10)$
Interest rate swaps (designated as hedges)
Losses recognized in Aircraft rent(3)(3)(3)
Gains (losses) recognized in other comprehensive income (OCI)(21)(13)
 2017 2016 2015
Fuel hedge contracts (not designated as hedges)     
Gains (losses) recognized in Aircraft fuel$(6) $(3) $(19)
Interest rate swaps (designated as hedges)     
Gains (losses) recognized in Aircraft rent(5) (6) (6)
Gains (losses) recognized in other comprehensive income (OCI)1
 8
 (5)


The amounts shown as recognized in aircraft rent for cash flow hedges (interest rate swaps) represent the realized losses transferred out of AOCL to aircraft rent. No gains or lossesLosses related to interest rate swaps on variable rate debt have beenof $6 million were recognized in interest expense during 2017.2020. The amounts shown as recognized in OCI are prior to the losses recognized in aircraft rent during the period. The Company expects $3 millionan insignificant amount to be reclassified from OCI to aircraft rent and $1$10 million to interest incomeexpense within the next twelve months.




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NOTE 4.5. FAIR VALUE MEASUREMENTS


Fair Value of Financial Instruments on a Recurring Basis


As of December 31, 2017,2020, the total cost basis for marketable securities was $1.4$1.9 billion. There were no significant differences between the cost basis and fair value of any individual class of marketable securities.


Fair values of financial instruments on the consolidated balance sheet (in millions):
December 31, 2020December 31, 2019
Level 1Level 2TotalLevel 1Level 2Total
Assets
Marketable securities
U.S. government and agency securities$407 $0 $407 $330 $$330 
Equity mutual funds7 0 7 
Foreign government bonds0 20 20 31 31 
Asset-backed securities 224 224 211 211 
Mortgage-backed securities0 290 290 176 176 
Corporate notes and bonds0 978 978 523 523 
Municipal securities0 50 50 23 23 
Total Marketable securities414 1,562 1,976 336 964 1,300
Derivative instruments
Fuel hedge contracts - call options0 15 15 11 11 
Interest rate swap agreements0 0 0 
Total Assets$414 $1,577 $1,991 $336 $978 $1,314 
Liabilities
Derivative instruments
Interest rate swap agreements0 (25)(25)(10)(10)
Total Liabilities$0 $(25)$(25)$$(10)$(10)
December 31, 2017Level 1 Level 2 Total
Assets     
Marketable securities     
U.S. government and agency securities$328
 $
 $328
Foreign government bonds
 43
 43
Asset-backed securities
 209
 209
Mortgage-backed securities
 99
 99
Corporate notes and bonds
 726
 726
Municipal securities
 22
 22
Derivative instruments     
Fuel hedge contracts—call options
 22
 22
Interest rate swap agreements
 9
 9
      
Liabilities     
Derivative instruments     
Interest rate swap agreements
 (8) (8)

December 31, 2016Level 1 Level 2 Total
Assets     
Marketable securities     
U.S. government and agency securities$287
 $
 $287
Foreign government bonds
 36
 36
Asset-backed securities
 138
 138
Mortgage-backed securities
 89
 89
Corporate notes and bonds
 691
 691
Municipal securities
 11
 11
Derivative instruments     
Fuel hedge contracts—call options
 20
 20
      
Liabilities     
Derivative instruments     
Interest rate swap agreements
 (5) (5)


The Company uses the market and income approach to determine the fair value of marketable securities. U.S. government securities and equity mutual funds are Level 1 as the fair value is based on quoted prices in active markets. Foreign government bonds, asset-backedThe remaining marketable securities mortgage-backed securities, corporate notes and bonds, and municipal securitiesinstruments are Level 2 as the fair value is based on standard valuation models that are calculated based oncalculate values from observable inputs such as quoted interest rates, yield curves, credit ratings of the security and other observable market information.


The Company uses the market and income approaches to determine the fair value of derivative instruments. The fair value for fuel hedge call options is determined utilizing an option pricing model based onthat uses inputs that are readily available in active markets or can be derived from information available in active markets. In addition, the fair value considers the exposure to


credit losses in the event of non-performance by counterparties. Interest rate swap agreements are Level 2 as the fair value of these contracts is determined based on the difference between the fixed interest rate in the agreements and the observable LIBOR-based interest forward rates at period end, multiplied by the total notional value.

The Company has no other financial assets that are measured at fair value on a nonrecurring basis at December 31, 2017.


Activity and Maturities for Marketable Securities


Unrealized losses from marketable securities are primarily attributable to changes in interest rates. Management does not believe any remainingunrealized losses represent other-than-temporary impairmentsare the result of expected credit losses based on the Company's evaluation of available evidence as of December 31, 2017.2020.


Activity forProceeds from sales of marketable securities (in millions):were $2.3 billion, $1.7 billion and $1.1 billion in 2020, 2019, and 2018.

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 2017 2016 2015
Proceeds from sales and maturities$1,388
 $962
 $1,175



Maturities for marketable securities (in millions):
December 31, 2020Cost BasisFair Value
Due in one year or less$775 $777 
Due after one year through five years1,146 1,175 
Due after five years through 10 years23 24 
Total$1,944 $1,976 
December 31, 2017Cost Basis Fair Value
Due in one year or less$113
 $113
Due after one year through five years1,272
 1,264
Due after five years through 10 years50
 50
Total$1,435
 $1,427


Fair Value of Other Financial Instruments


The Company used the following methods and assumptions to determine the fair value of financial instruments that are not recognized at fair value as described below.on the consolidated balance sheets.


Cash and Cash Equivalents: CarriedThese assets are carried at amortized costs which approximate fair value.


Debt: Debt assumed in the acquisition of Virgin America was subject to a non-recurring fair valuation adjustment as part of purchase price accounting. The adjustment iswas amortized over the life of the associated debt. Following the prepayment of the debt in 2020, this fair valuation adjustment was eliminated. All other fixed-rate debt is carried at cost. To estimate the fair value of all fixed-rate debt as of December 31, 2017,2020, the Company uses the income approach by discounting cash flows usingutilizing borrowing rates for comparable debt over the weightedremaining life of the outstanding debt.debt, or using quoted market prices. The estimated fair value of the fixed-rate EETC debt is Level 2, as it is estimated using quoted market prices, while the estimated fair value of $488 million of other fixed-rate debt, including PSP notes payable, is classified as Level 3, as certain inputs used are unobservable.it is not actively traded and is valued using discounted cash flows which is an unobservable input.


Fixed-rate debt on the consolidated balance sheet and the estimated fair value of long-term fixed-rate debt (in millions):
December 31, 2020December 31, 2019
Total fixed rate debt$1,662 $475 
Estimated fair value$1,778 $483 
 2017 2016
Fixed rate debt at cost$956
 $1,175
Non-recurring purchase price accounting fair value adjustment3
 4
Total fixed rate debt$959
 $1,179
    
December 31, 2017 estimated fair value$959
 $1,199




NOTE 5.6. LONG-TERM DEBT
 
Long-term debt obligations (in millions):
20202019
2017 2016
Fixed-rate notes payable due through 2028$959
 $1,179
Variable-rate notes payable due through 20281,625
 1,803
Less debt issuance costs(15) (18)
Fixed-rate notes payable due through 2029Fixed-rate notes payable due through 2029$198 $475 
Fixed-rate PSP note payable due through 2030Fixed-rate PSP note payable due through 2030290 
Fixed-rate EETC payable due through 2025 & 2027Fixed-rate EETC payable due through 2025 & 20271,174 
Variable-rate notes payable due through 2029Variable-rate notes payable due through 20291,866 1,032 
Less debt issuance costs and unamortized debt discountLess debt issuance costs and unamortized debt discount(33)(8)
Total debt2,569
 2,964
Total debt3,495 1,499 
Less current portion307
 319
Less current portion1,138 235 
Long-term debt, less current portion$2,262
 $2,645
Long-term debt, less current portion$2,357 $1,264 
   
Weighted-average fixed-interest rate4.2% 4.4%Weighted-average fixed-interest rate4.3 %3.3 %
Weighted-average variable-interest rate2.8% 2.4%Weighted-average variable-interest rate1.9 %2.9 %
 
During 2017,Approximately $614 million of the Company's total variable-rate notes payable are effectively fixed via interest rate swaps at December 31, 2020, bringing the weighted-average interest rate for the full debt decreased $395 million, primarily dueportfolio to payments of $397 million in 2017, including the prepayment of $74 million of debt. Approximately $2.2 billion of the loans are secured by a total of 113 aircraft and two spare engines. An additional $392 million is secured by Air Group's interest in certain aircraft purchase deposits.3.3%.


The Company's variable-rate debt bears interest at a floating rate per annum equal to a margin plus the one, three or six-month LIBOR in effect at the commencement of each semi-annualone, three or three-monthsix-month period, as applicable. As of December 31, 2017,2020, none of the Company's borrowings were restricted by financial covenants.


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Debt Activity

During 2020, the Company's total debt increased $2.0 billion, the result of issuances of $2.6 billion, including draws of $400 million on existing bank lines of credit. These issuances were offset by payments of $565 million, including the prepayment of $314 million of debt.

Total issuances include $1.2 billion in Enhanced Equipment Trust Certificates (EETC). The EETC are collateralized by 42 Boeing 737 aircraft and 19 Embraer E175 aircraft. Principal and interest payments are due semiannually, beginning on February 15, 2021. Also included in total issuances is $589 million in secured debt financing backed by a total of 32 aircraft.

CARES Act

Under the terms of the PSP program, Alaska, Horizon and McGee recorded a combined $290 million unsecured senior term loan. The note has a 10-year term, bearing an interest rate of 1% the first five years, and an interest rate equal to the Secured Overnight Financing Rate (SOFR) plus 2% in years 6 through 10. The loan is prepayable at par at any time.

In 2020, the Company also finalized an agreement with the Treasury to obtain up to $1.9 billion via a secured term loan facility. Obligations of the Company under the loan agreement are secured by assets related to, and revenues generated by, Alaska's Mileage PlanTM frequent flyer program, as well as by 34 aircraft and 15 spare engines.

As of December 31, 2020, the Company has drawn $135 million available under the agreement, and may, at its option, borrow additional amounts in up to two subsequent borrowings until May 28, 2021. All proceeds drawn must be used for certain general corporate purposes and operating expenses in accordance with the terms and conditions of the loan agreement and the applicable provisions of the CARES Act.

In conjunction with the initial draw, the Company granted the Treasury 427,080 warrants to purchase ALK common stock at a strike price of $31.61. The value of the warrants was estimated using a Black-Scholes option pricing model, and the relative fair value of the warrants of $6 million was recorded in shareholders' equity, with an offsetting debt discount to the CARES Act Loan issuance.

In early 2021, Alaska, Horizon and McGee finalized agreements with the Treasury and accepted partial disbursement of funds through an extension of the PSP, made available under the Consolidated Appropriations Act, 2021. Under these extension agreements, Alaska and Horizon will receive a total of $546 million to be used exclusively toward continuing to pay employee salaries, wages and benefits. Of the total funds the Company will receive, approximately $130 million takes the form of a senior term loan with a 10-year term, bearing an interest rate of 1% in years 1–5, and SOFR + 2% in years 6–10. The loan is prepayable at par at any time.

Debt Maturity

Long-term debt principal payments for the next five years and thereafter (in millions):
Total
Total
2018$310
2019393
2020449
2021414
2021$1,145 
2022247
2022371 
20232023334 
20242024240 
20252025396 
Thereafter768
Thereafter1,042 
Total principal payments$2,581
Total principal payments$3,528 
 
Bank Line of Credit
 
The Company has three3 credit facilities with availabilitycapacity totaling $475$461 million. All three3 facilities have variable interest rates based on LIBOR plus a specified margin. OneNaN credit facility increased from $100for $250 million to $250 million in June 2017. It expires in June 2021 and is secured by aircraft. A second credit facility, increasedwhich was renegotiated in September 2020, resulting in decreased capacity from $52$150 million to $75$120 million, in September 2017. It expires in September 2018, has a mechanism for annual renewal, and is secured by aircraft. A third credit facility increased from $100 million to $150 million in March 2017. It expires in March 2022 and is secured by certain accounts receivable, spare engines, spare parts and ground service equipment. A third credit facility for $91 million expires in June 2021, with a mechanism for annual renewal, and is secured by aircraft.
73




During the year-ended December 31, 2020, the Company drew $400 million on the first two existing facilities, of which a total of $37 million has been repaid. The total outstanding balance is classified as short-term on the consolidated balance sheet. The Company also has secured letters of credit against the $75$91 million facility, but has no plans to borrow using either of the two other facilities.facility. All three3 credit facilities have a requirement to maintain a minimum unrestricted cash and marketable securities balance of $500 million. The Company was in compliance with this covenant at December 31, 2017.2020.


NOTE 6.7. LEASES

Effective January 1, 2019, the Company adopted ASC 842 - Leases. The Company elected certain practical expedients under the standard, including the practical expedient allowing a policy election to exclude from recognition short-term lease assets and lease liabilities for leases with an initial term of twelve months or less. Such expense was not material for the twelve months ended December 31, 2020 and 2019. Additionally, the Company elected the available package of practical expedients allowing for no reassessment of lease classification for existing leases, no reassessment of expired contracts, and no reassessments of initial direct costs for existing leases.

The Company has five asset classes for operating leases: aircraft, capacity purchase arrangements for aircraft operated by third-party carriers (CPA aircraft), airport and terminal facilities, corporate real estate and other equipment. All capitalized lease assets have been recorded on the consolidated balance sheet as of December 31, 2020 as Operating lease assets, with the corresponding liabilities recorded as Operating lease liabilities. Consistent with past accounting, operating rent expense is recognized on a straight-line basis over the term of the lease.

Operating lease assets balance by asset class was as follows (in millions):

December 31, 2020December 31, 2019
Aircraft$750 $1,049 
CPA Aircraft579 596 
Airport and terminal facilities16 18 
Corporate real estate and other55 48 
Total Operating lease assets$1,400 $1,711 

Aircraft

At December 31, 2020, Alaska had operating leases for 10 Boeing 737 and 71 Airbus aircraft, and Horizon had operating leases for 7 Bombardier Q400 aircraft. Of the total Airbus leases, 40 aircraft are no longer in operating service, and the related assets have been fully impaired. Remaining lease terms for these aircraft extend up to eleven years, some with options to extend, subject to negotiation at the end of the term. As extension is not certain, and rates are highly likely to be renegotiated, the extended term is only capitalized when it is reasonably determinable. While aircraft rent is primarily fixed, certain leases contain rental adjustments throughout the lease term which would be recognized as variable expense as incurred. Variable lease expense for aircraft was not material and $4 million for the twelve months ended December 31, 2020 and 2019.

Capacity purchase agreements with aircraft (CPA aircraft)

At December 31, 2020, Alaska had CPAs with two carriers, including the Company’s wholly-owned subsidiary, Horizon. Horizon sells 100% of its capacity under a CPA with Alaska. Alaska also has a CPA with SkyWest covering 32 E175 aircraft to fly certain routes in the Lower 48 and Canada. Under these agreements, Alaska pays the carriers an amount which is based on a determination of their cost of operating those flights and other factors intended to approximate market rates for those services. As Horizon is a wholly-owned subsidiary, intercompany leases between Alaska and Horizon have not been recognized under the standard.

Remaining lease terms for CPA aircraft range from 6.5 years to 10 years. Financial arrangements of the CPAs include a fixed component, representing the costs to operate each aircraft which is capitalized. CPAs also include variable rent based on actual levels of flying, which is expensed as incurred. Variable lease expense for CPA aircraft for the twelve months ended December 31, 2020 and 2019 was not material.

74



Airport and terminal facilities

The Company leases ticket counters, gates, cargo and baggage space, ground equipment, office space and other support areas at numerous airports. For this asset class, the Company has elected to combine lease and non-lease components. The majority of airport and terminal facility leases are not capitalized because they do not meet the definition of controlled assets under the standard, or because the lease payments are entirely variable. For airports where leased assets are identified, and where the contract includes fixed lease payments, operating lease assets and lease liabilities have been recorded. The Company is also commonly responsible for maintenance, insurance and other facility-related expenses and services under these agreements. These costs are recognized as variable expense in the period incurred. Airport and terminal facilities variable lease expense for the twelve months ended December 31, 2020 and 2019 was $286 million and $322 million.

Starting in 2018, the Company leased twelve airport slots at LaGuardia Airport and eight airport slots at Reagan National Airport to a third party. For these leases, the Company recorded $14 million and $13 million of lease income during the twelve months ended December 31, 2020 and 2019.

Corporate real estate and other leases

Leased corporate real estate is primarily for office space in hub cities, data centers, land leases, and reservation centers. For this asset class, the Company has elected to combine lease and non-lease components under the standard. Other leased assets are comprised of other ancillary contracts and items including leased flight simulators and spare engines. Variable lease expense related to corporate real estate and other leases for the twelve months ended December 31, 2020 and 2019 was $12 million and $10 million.

Sale-leaseback transaction

In 2020, Alaska entered into a transaction to sell ten owned Airbus A320 aircraft and replace those aircraft with 13 new leased Boeing 737-9 MAX aircraft. Also included in the transaction is the leaseback of all ten Airbus aircraft in the interim period between the sale of those aircraft and delivery of the first ten 737-9 MAX aircraft.

The 13 contracted lease agreements for Boeing 737-9 MAX aircraft are scheduled for delivery between 2021 and 2022. These deliveries are valued at $453 million, and have non-cancelable lease terms ranging from 2031 to 2034.

Components of Lease Expense

The impact of leases, including variable lease cost, was as follows (in millions):
Classification20202019
Expense
AircraftAircraft rent$215 $246 
CPA AircraftAircraft rent80 79 
Airport and terminal facilitiesLanding fees and other rentals288 324 
Corporate real estate and otherLanding fees and other rentals19 19 
Total lease expense$602 $668 
Revenue
Lease incomeCargo and other revenues(14)(13)
Net lease impact$588 $655 

As of December 31, 2018, the Company had commitments for aircraft and facility leases. Facility lease commitments primarily included airport and terminal facilities and building leases. Total rent expense for aircraft and facility leases was $619 million in 2018.
Supplemental Cash Flow Information

During the year ended December 31, 2020, the Company paid $302 million for capitalized operating leases. The Company also acquired $81 million of operating lease assets in exchange for assumption of the same total of operating lease liabilities, inclusive of lease extensions.
75




Lease Term and Discount Rate

As most leases do not provide an implicit interest rate, the Company generally utilizes the incremental borrowing rate (IBR) based on information available at the commencement date of the lease to determine the present value of lease payments. The weighted average IBR and weighted average remaining lease term (in years) for all asset classes were as follows at December 31, 2020.

Weighted Average IBRWeighted Average Remaining Lease term
Aircraft3.9 %6.4
CPA Aircraft2.7 %8.2
Airports and terminal facilities4.1 %9.3
Corporate real estate and other4.1 %31.6

Maturities of Lease Liabilities

Future minimum lease payments under non-cancellable leases as of December 31, 2020 (in millions):

Aircraft(a)
CPA AircraftAirport and Terminal FacilitiesCorporate Real Estate and Other
2021$244 $84 $$
2022195 84 
2023135 84 
202483 84 
202576 84 
Thereafter257 261 78 
Total Lease Payments$990 $681 $19 $110 
Less: Imputed interest(114)(71)(3)(54)
Total$876 $610 $16 $56 
(a) - Future minimum lease payments for aircraft includes commitments for aircraft which have been removed from operating service as the Company remains obligated under existing terms.


NOTE 8. INCOME TAXES


Deferred Income Taxes


Deferred income taxes reflect the impact of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and such amounts for tax purposes. The Company has a net deferred tax liability, primarily due to differences in depreciation rates for federal income tax purposes and for financial reporting purposes.



76




Deferred tax (assets) and liabilities comprise the following (in millions):
 20202019
Excess of tax over book depreciation$1,126 $1,233 
Intangibles - net15 16 
Operating lease assets342 416 
Other - net106 58 
Deferred tax liabilities1,589 1,723 
Mileage Plan™(385)(337)
Inventory obsolescence(17)(15)
Employee benefits(215)(179)
Net operating losses(27)(13)
Operating lease liabilities(381)(417)
Leasehold maintenance(73)
Other - net(103)(48)
Deferred tax assets(1,201)(1,009)
Valuation allowance19 
Net deferred tax liabilities$407 $715 
 2017 2016
Excess of tax over book depreciation$964
 $1,282
Intangibles—net14
 39
Other—net43
 26
Gross deferred tax liabilities1,021
 1,347
    
Mileage Plan™(208) (310)
Inventory obsolescence(16) (23)
Deferred gains(5) (8)
Employee benefits(154) (196)
Acquired net operating losses(127) (289)
Other—net(57) (62)
Gross deferred tax assets(567) (888)
Valuation allowance
 4
Net deferred tax (assets) liabilities$454
 $463


On December 22, 2017,The CARES Act, among other things, permits federal Net Operating Loss (NOL) carryovers and carrybacks to offset 100% of taxable income for taxable years beginning before 2021. In addition, the Tax CutsCARES Act allows NOLs incurred in 2018, 2019, and Jobs Act was signed into law. The Tax Cuts and Jobs Act changed many aspects2020 to be carried back to each of the U.S. corporatefive preceding taxable years to generate a refund of previously paid income taxation, including but not limited to, a reduction in the corporate income tax rate from 35% to 21% and accelerated depreciation that will allow for full expensing of qualified property. ASC 740 requires a company to record the effects of a tax law change in the period of enactment.

taxes.The Company evaluatedalso carried back a portion of NOLs incurred in 2018 as allowed by the impact of the Tax Cuts and JobsCARES Act and other law changes and recordedhas received a discrete adjustment in our 2017 income tax expense of $280 million. The Company will continue to evaluate the impact of the new law and future guidance as issued.refund for those losses.


At December 31, 2017,2020, the Company had federal NOLs of approximately $525$644 million, the majority of which will be carried back under the CARES Act to be applied against previous years' taxable income. The Company has recorded a receivable of $225 million associated with the federal carry back. The remaining NOL, which resulted from the 2016 Virgin America merger, must be carried forward and will expire in 2036. The Company also has state NOLs of approximately $562 million that expire beginning in 20292021 and continuing through 2036, and2040. Of these state NOLs, of approximately $254$85 million that expire beginning in 2028 and continuing through 2035.may be used to offset previous years’ state taxable income due to states’ conformity to the Internal Revenue Code or state specific carryback provisions.


Virgin America experienced multiple “ownership changes” as defined in Section 382 of the Internal Revenue Code of 1986, as amended (the “Code”), the most recent being its acquisition by the Company. Section 382 of the Code imposes an annual limitation on the utilization of pre-ownership change NOLs. Any unused annual limitation may, subject to certain limits, be carried over to later years. The combined Company’s ability to use the NOLs will also depend on the amount of taxable income generated in future periods.


Valuation allowances are provided to reduce the related deferred income tax assets to an amount which will, more likely than not, be realized. AsThe Company has determined it is more likely than not that a resultportion of the Company’s assessmentstate NOL carryforward will not be realized and, therefore, has provided a valuation allowance of the realization$19 million for that portion as of deferred income tax assets, theDecember 31, 2020. The Company has likewise concluded that it is more likely than not that all of its federal and the remaining state deferred income tax assets will be realized and thus no additional valuation allowance is necessary. The change from 2016 to 2017 was due to the reversal of the valuation allowance related to state NOL carryforwards.has been recorded. The Company reassesses the need for a valuation allowance each reporting period.



77




Components of Income Tax Expense (Benefit)


The components of income tax expense were(benefit) are as follows (in millions): 
 202020192018
Current income tax expense (benefit):   
Federal$(212)$26 $(5)
State(11)13 
Total current income tax expense (benefit)(223)39 
Deferred income tax expense (benefit):   
Federal(246)175 125 
State(47)33 19 
Total deferred income tax expense (benefit)(293)208 144 
Income tax expense (benefit)$(516)$247 $148 
 2017 2016 2015
Current income tax expense:     
Federal$127
 $392
 $397
State35
 48
 30
Total current income tax expense162
 440
 427
      
Deferred income tax expense (benefit): 
  
  
Federal(30) 77
 60
State41
 14
 (23)
Total deferred income tax expense (benefit)11
 91
 37
Income tax expense$173
 $531
 $464


Income Tax Rate Reconciliation


Income tax expense (benefit) reconciles to the amount computed by applying the 2020 U.S. federal rate of 35%21% to income (loss) before income tax and the 2018 US federal rate of 21% for deferred taxes as follows (in millions):
 
 2017 2016 2015
Income before income tax$1,207
 $1,345
 $1,312
      
Expected tax expense422
 471
 459
Nondeductible expenses5
 20
 4
State income taxes29
 28
 19
State income sourcing9
 13
 (15)
Tax law changes(280) 
 
Other—net(12) (1) (3)
Actual tax expense$173
 $531
 $464
      
Effective tax rate14.3% 39.5% 35.4%
 202020192018
Income (loss) before income tax$(1,840)$1,016 $585 
Expected tax expense (benefit)(386)213 123 
Nondeductible expenses9 
State income tax expense (benefit)(62)36 21 
Tax law changes(93)(9)(7)
Valuation allowance18 
Other - net(2)(2)
Actual tax expense (benefit)$(516)$247 $148 
Effective tax rate28.0 %24.3 %25.3 %
 
As a result of tax changes signed into law during 2017, with final regulations issued in 2019, the Company recorded a deferredcurrent tax benefit of $280$9 million in 2019. The Company recorded a current tax benefit of $93 million in 2020 as a result of the reduction in future corporate income tax rate and other state law changes.

The Company incurred $39 million of acquisition-related costs that are not deductible under U.S. federal tax law in 2016. These expenses are included in Special items—merger-related costs and other on the Company’s consolidated statement of operations and are reflected as a permanent unfavorable adjustment for the year ended December 31, 2016,provisions outlined in the table above.CARES Act.

In the fourth quarter of 2015, the Company filed amended state tax returns for the years 2010 through 2013 to change the Company’s position on income sourcing in various states. These positions were also taken on 2014 and subsequent filings, unless guidance or rules changed. In 2017, adjustments were made to the Company's position on income sourcing in various states due to updated guidance from state taxing authorities. The impact of this guidance is reflected as an increase in income tax expense of approximately $9 million for the year ended December 31, 2017.




Uncertain Tax Positions


The Company has identified its federal tax return and its state tax returns in Alaska, Oregon and California as “major” tax jurisdictions.  A summary of the Company's jurisdictions and the periods that are subject to examination are as follows:
JurisdictionPeriod
Federal
2007 to 2016 (a)(b)
2019
Alaska20122015 to 20162019
California
20062007 to 2016(a)
2019
Oregon
2003 to 2016(a)
2019
(a)

Certain tax years are open to the extent of net operating loss carryforwards.

78



The 2007-2012 Federal and California Virgin America tax returns are subject to examination only to the extent of net operating loss carryforwards from those years that were utilized in 2012 and later years. The 2003, 2004, 2008-2010 and 2011 Oregon tax returns are subject to examination only to the extent of net operating loss carryforwards from those years that were utilized in 2010 and later years.
(b)
Income tax years 2012 and 2013 are currently under exam by the Internal Revenue Service.

Changes in the liability for gross unrecognized tax benefits during 2017, 20162020, 2019 and 20152018 are as follows (in millions):
202020192018
Balance at January 1,$40 $40 $43 
Additions related to prior years
Releases related to prior years(1)(1)(4)
Additions related to current year activity
Releases due to settlements(4)(1)
Releases due to lapse of statute of limitations(1)(1)(1)
Balance at December 31,$35 $40 $40 
 2017 2016 2015
Balance at January 1,$40
 $32
 $3
Additions related to prior years16
 
 29
Releases related to prior years(2) 
 
Additions related to current year activity2
 
 
Additions from acquisitions
 8
 
Releases due to settlements(11) 
 
Releases due to lapse of statute of limitations(2) 
 
Balance at December 31,$43
 $40
 $32


As of December 31, 2017,2020, the Company had $43$35 million of accrued tax contingencies, of which $36$29 million, if fully recognized, would decreaseincrease the effective tax rate. As of December 31, 2017, 20162020, 2019 and 2015,2018, the Company has accrued interest and penalties, net of federal income tax benefit, of $5$6 million, $3$7 million, and zero.$6 million. In 2017, 2016, and 2015,2020, the Company recognized ana benefit of $1 million, compared to the recognition of expense of $2$1 million $3in 2019, and $1 million and zeroin 2018, for interest and penalties, net of federal income tax benefit. At December 31, 2017,2020, the Company has unrecognized tax benefits recorded as a liability and some reducing deferred tax assets. The Company added $3reduced $5 million of reserves for uncertain tax positions in 2017,2020, primarily due to changes in income sourcing forsettlements on state income taxes.taxes and statute lapses on reserved amounts. These uncertain tax positions could change as a result of the Company's ongoing audits, settlement of issues, new audits and status of other taxpayer court cases. The Company cannot predict the timing of these actions. Due to the positions being taken in various jurisdictions, the amounts currently accrued are the Company's best estimate as of December 31, 2017.2020.


NOTE 7.9. EMPLOYEE BENEFIT PLANS
 
FourNaN qualified defined-benefit plans, one1 non-qualified defined-benefit plan, and seven7 defined-contribution retirement plans cover various employee groups of Alaska, Virgin America,Horizon and McGee Air Services and Horizon.Services.


The defined-benefit plans provide benefits based on an employee’s term of service and average compensation for a specified period of time before retirement. The qualified defined-benefit pension plans are closed to new entrants.
 
Accounting standards require recognition of the overfunded or underfunded status of an entity’s defined-benefit pension and other postretirement plan as an asset or liability in the consolidated financial statements and requires recognition of the funded status in AOCL.
 
Qualified Defined-Benefit Pension Plans


The Company’s four4 qualified defined-benefit pension plans are funded as required by the Employee Retirement Income Security Act of 1974. The defined-benefit plan assets consist primarily of marketable equity and fixed-income securities. The work groups covered by qualified defined-benefit pension plans include salaried employees, pilots, clerical, office, and


passenger service employees, and mechanics and related craft employees. The Company uses a December 31 measurement date for these plans. All plans are closed to new entrants.


Weighted average assumptions used to determine benefit obligations:


The rates below vary by plan and related work group.
 20202019
Discount rates2.43% to 2.58%3.33% to 3.47%
Rate of compensation increases2.02% to 2.43%2.11% to 5.44%

79

 2017 2016
Discount rates3.69% to 3.78% 4.29% to 4.50%
Rate of compensation increases2.11% to 3.00% 2.12% to 2.59%



Weighted average assumptions used to determine net periodic benefit cost:


The rates below vary by plan and related work group.
 202020192018
Discount rates3.33% to 3.47%4.37% to 4.46%3.69% to 3.78%
Expected return on plan assets3.25% to 5.50%4.25% to 5.50%4.25% to 5.50%
Rate of compensation increases2.11% to 5.44%2.11% to 3.50%2.11% to 16.51%
 2017 2016 2015
Discount rates4.29% to 4.50% 4.55% to 4.69% 4.20%
Expected return on plan assets5.50% to 6.00% 6.00% to 6.50% 6.50%
Rate of compensation increases2.12% to 2.59% 2.06% to 2.65% 2.85% to 3.91%



The discount rates are determined using current interest rates earned on high-quality, long-term bonds with maturities that correspond with the estimated cash distributions from the pension plans. At December 31, 2017,2020, the Company selected discount rates for each of the plans using a pool of higher-yielding bonds estimated to be more reflective of settlement rates, as management has taken steps to ultimately terminate or settle plans that are frozen and move toward freezing benefits in active plans in the future. In determining the expected return on plan assets, the Company assesses the current level of expected returns on risk-free investments (primarily government bonds), the historical level of the risk premium associated with the other asset classes in which the portfolio is invested and the expectations for future returns of each asset class. The expected return for each asset class is then weighted based on the target asset allocation to develop the expected long-term rate of return on assets assumption for the portfolio.


Plan assets are invested in common commingled trust funds invested in equity and fixed income securities and in certain real estate assets. The target and actual asset allocation of the funds in the qualified defined-benefit plans, by asset category, are as follows: 
Salaried Plan(a)
All other plans
 Target20202019Target20202019
Asset category:  
Domestic equity securities2% - 12%7 %%36% - 46%44 %41 %
Non-U.S. equity securities0% - 8%3 %%13% - 23%18 %18 %
Fixed income securities85% - 95%90 %90 %31% - 41%33 %35 %
Real estate %0 %%0% - 10%5 %%
Plan assets100 %100 %100 %100 %
 Target 2017 2016
Asset category:     
Domestic equity securities5% - 33% 25% 30%
Non-U.S. equity securities1% - 16% 11% 12%
Fixed income securities48% - 95% 59% 53%
Real estate2% - 8% 4% 5%
Cash equivalents0% 1% %
Plan assets  100% 100%
(a)As our Salaried Plan is frozen and fully funded, our investment strategies differ significantly from that of our other outstanding plans. Investments are in lower-risk securities, with earnings designed to maintain a fully-funded status.


The Company’s investment policy focuses on achieving maximum returns at a reasonable risk for pension assets over a full market cycle. The Company determines the strategic allocation between equities, fixed income and real estate based on current funded status and other characteristics of the plans. As the funded status improves, the Company increases the fixed income allocation of the portfolio and decreases the equity allocation. Actual asset allocations are reviewed regularly and periodically rebalanced as appropriate.


Plan assets invested in common commingled trust funds are fair valued using the net asset values of these funds to determine fair value as allowed using the practical expediencyexpedient method outlined in the accounting standards. Fair value estimates for real estate are calculated using the present value of expected future cash flows based on independent appraisals, local market conditions and current and projected operating performance.



80




Plan assetassets by fund category (in millions):
2017 2016 Fair Value Hierarchy 20202019Fair Value Hierarchy
Fund type:    Fund type:  
U.S. equity market fund$515
 $545
 1U.S. equity market fund$914 $773 1
Non-U.S. equity fund226
 218
 1Non-U.S. equity fund384 344 1
Credit bond index fund1,232
 989
 1Credit bond index fund1,088 1,009 1
Plan assets in common commingled trusts$1,973
 $1,752
 Plan assets in common commingled trusts$2,386 $2,126 
Real estate97
 91
 (a)Real estate96 102 (a)
Cash equivalents13
 3
 1Cash equivalents6 11 1
Total plan assets$2,083
 $1,846
 Total plan assets$2,488 $2,239 

(a)In accordance with Subtopic 820-10, certain investments that are measured at net asset value per share (or its equivalent) have not been classified in the fair value hierarchy.

(a)In accordance with Subtopic 820-10, certain investments that are measured at net asset value per share (or its equivalent) have not been classified in the fair value hierarchy.

The following table sets forth the status of the qualified defined-benefit pension plans (in millions):
2017 2016 20202019
Projected benefit obligation (PBO)   Projected benefit obligation (PBO)  
Beginning of year$2,043
 $1,898
Beginning of year$2,602 $2,225 
Service cost39
 37
Service cost52 42 
Interest cost74
 73
Interest cost75 89 
Actuarial loss300
 104
Actuarial (gain)/lossActuarial (gain)/loss339 359 
Benefits paid(69) (69)Benefits paid(134)(113)
End of year$2,387
 $2,043
End of year$2,934 $2,602 
   
Plan assets at fair value 
  
Plan assets at fair value  
Beginning of year$1,846
 $1,737
Beginning of year$2,239 $1,858 
Actual return on plan assets291
 178
Actual return on plan assets383 429 
Employer contributions15
 
Employer contributions0 65 
Benefits paid(69) (69)Benefits paid(134)(113)
End of year$2,083
 $1,846
End of year$2,488 $2,239 
Unfunded status$(304) $(197)Unfunded status$(446)$(363)
   
Percent funded87% 90%Percent funded85 %86 %
 
The accumulated benefit obligation for the combined qualified defined-benefit pension plans was $2.2$2.8 billion and $1.9$2.4 billion at December 31, 20172020 and 2016.2019. During 2020 and 2019 actuarial losses increased the benefit obligation primarily due to the decrease in discount rates.


The amounts recognized in the consolidated balance sheets (in millions): 
2017 2016 20202019
Accrued benefit liability-long term$335
 $225
Accrued benefit liability-long term$502 $412 
Plan assets-long term (within Other noncurrent assets)(31) (28)Plan assets-long term (within Other noncurrent assets)(51)(49)
Total liability recognized$304
 $197
Total liability recognized$451 $363 
 
The amounts not yet reflected in net periodic benefit cost and included in AOCL (in millions):
 20202019
Prior service credit$(5)$(6)
Net loss626 595 
Amount recognized in AOCL (pretax)$621 $589 
81



 2017 2016
Prior service credit$(9) $(10)
Net loss597
 509
Amount recognized in AOCL (pretax)$588
 $499
Defined benefit plans with projected benefit obligations exceeding fair value of plan assets are as follows (in millions):

 20202019
Projected benefit obligation$2,207 $1,957 
Fair value of plan assets1,710 1,545 



Defined benefit plans with accumulated benefit obligations exceeding fair value of plan assets are as follows (in millions):
The expected amortization of prior service credit and net loss from AOCL in 2018 is $1 million and $31 million, respectively, for the qualified defined-benefit pension plans.
 20202019
Projected benefit obligation$2,207 $1,957 
Accumulated benefit obligation2,057 1,539 
Fair value of plan assets1,710 1,545 

Net pension expense for the qualified defined-benefit plans included the following components (in millions): 
 202020192018
Service cost$46 $42 $48 
Interest cost75 89 79 
Restructuring charges(a)
11 
Expected return on assets(110)(95)(107)
Amortization of prior service credit(1)(1)(1)
Recognized actuarial loss35 37 33 
Net pension expense$56 $72 $52 
 2017 2016 2015
Service cost$39
 $37
 $41
Interest cost74
 73
 84
Expected return on assets(106) (108) (122)
Amortization of prior service credit(1) (1) (1)
Recognized actuarial loss26
 25
 26
Settlement expense (special item)

 
 14
Net pension expense$32
 $26
 $42
(a)In 2015,conjunction with the workforce reductions stemming from the COVID-19 pandemic, the Company recognized a settlement chargerecorded additional expense for employees accepting incentive leaves of $14 million related to lump sum settlements offered to terminated, vested plan participants. The result was a reductionabsence. Such expense is included in Special items - restructuring charges on the projected benefit obligationconsolidated statement of $62 million. The settlement charge reflectsoperations for the remaining unamortized actuarial loss in AOCL associated with the settled obligation.year-ended December 31, 2020.


There are no current statutory funding requirements for the Company’s plans in 2018.2021.
 
Future benefits expected to be paid over the next ten years under the qualified defined-benefit pension plans from the assets of those plans (in millions): 
 Total
2018$97
2019101
2020116
2021116
2022130
2023– 2027723
Total
2021$123 
2022142 
2023143 
2024141 
2025157 
2026– 2030829 
 
Nonqualified Defined-Benefit Pension Plan
 
Alaska also maintains an unfunded, noncontributory defined-benefit plan for certain elected officers. This plan uses a December 31 measurement date. The assumptions used to determine benefit obligations and the net period benefit cost for the nonqualified defined-benefit pension plan are similar to those used to calculate the qualified defined-benefit pension plan. The plan's unfunded status, PBO and accumulated benefit obligation are immaterial. The net pension expense in prior year and expected future expense is also immaterial.


Postretirement
82



Post-retirement Medical Benefits
 
The Company allows certain retirees to continue their medical, dental and vision benefits by paying all or a portion of the active employee plan premium until eligible for Medicare, currently age 65. This results in a subsidy to retirees, because the premiums received by the Company are less than the actual cost of the retirees’ claims. The accumulated postretirementpost-retirement benefit obligation for this subsidy is unfunded. The accumulated postretirementpost-retirement benefit obligation was $85$138 million and $76$129 million at December 31, 20172020 and 2016, respectively.2019. The net periodic benefit cost was not material in 20172020 or 2016.2019.


Defined-Contribution Plans


The seven7 defined-contribution plans are deferred compensation plans under section 401(k) of the Internal Revenue Code. All of these plans require Company contributions. Total expense for the defined-contribution plans was $103$126 million,, $67 $132 million and $60$126 million in 2017, 2016,2020, 2019, and 2015, respectively.  2018.  




The Company also has a noncontributory, unfunded defined-contribution plan for certain elected officers of the Company who are ineligible for the nonqualified defined-benefit pension plan. Amounts recorded as liabilities under the plan are not material to the consolidated balance sheets at December 31, 20172020 and 2016.2019.


Pilot Long-term Disability Benefits


Alaska maintains a long-term disability plan for its pilots. The long-term disability plan does not have a service requirement. Therefore, the liability is calculated based on estimated future benefit payments associated with pilots that were assumed to be disabled on a long-term basis as of December 31, 20172020 and does not include any assumptions for future disability. The liability includes the discounted expected future benefit payments and medical costs.  The total liability was $28$61 million and $25$45 million,, which was recorded net of a prefunded trust account of $3$7 million and $3$6 million,, and included in long-term other liabilities on the consolidated balance sheets as of December 31, 20172020 and December 31, 2016, respectively.2019.


Employee Incentive-Pay Plans
 
The Company has employee incentive plans that pay employees based on certain financial and operational metrics. These metrics are set and approved annually by the Compensation and Leadership Development Committee of the Board of Directors. The aggregate expense under these plans in 2017, 20162020, 2019 and 20152018 was $135$130 million,, $127 $163 million and $120 million.$147 million. The Air Groupincentive plans are summarized below.
 
Performance-Based Pay (PBP) is a program that rewards the majority of Air GroupAlaska and Horizon employees.  The program is based on six separatevarious metrics that adjust periodically, including those related to Air Group profitability, safety, loyalty Mileage Plan™ and credit card growth, achievement of unit-cost goals, safety, and employee engagementguest preference and opinion of performance measured as measured by customer satisfaction.
brand strength.


COVID Business Recovery Incentive Pay Plan (CBRP) is a supplemental program implemented in the third quarter of 2020, aimed at incentivizing employees as the Company manages recovery through the COVID-19 pandemic. The program was based on metrics related to cash preservation and COVID-related safety metrics.

The Operational Performance Rewards Program(OPR) entitles the majority of Air GroupAlaska and Horizon employees to quarterly payouts of up to $300$450 per person if certain monthly operational and customer service objectives are met.

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NOTE 8.10. COMMITMENTS AND CONTINGENCIES


Future minimum payments for commitments as of December 31, 20172020 (in millions):
 
Aircraft Commitments(a)
Capacity Purchase Agreements(b)
2021$873 $166 
2022372 174 
2023238 179 
202427 184 
202516 189 
Thereafter13 690 
Total$1,539 $1,582 
 Aircraft Leases Facility Leases Aircraft Purchase Commitments 
Capacity Purchase Agreements (a)
 Aircraft Maintenance Deposits Aircraft Maintenance and Parts Management
2018$354
 $77
 $955
 $129
 $61
 $98
2019356
 67
 816
 151
 65
 102
2020330
 61
 377
 159
 68
 105
2021285
 53
 268
 165
 64
 121
2022262
 34
 193
 173
 52
 76
Thereafter1,021
 142
 145
 1,079
 39
 80
Total$2,608
 $434
 $2,754
 $1,856
 $349
 $582
(a)
Includes all non-aircraft lease costs associated with capacity purchase agreements.

Lease Commitments

Aircraft lease(a)Includes non-cancelable contractual commitments include future obligations for all of the Company's operating airlines—Alaska, Virgin America and Horizon, as well as aircraft leases operated by third parties. At December 31, 2017, the Company had lease contracts for 10 B737 (B737) aircraft, 57 Airbus aircraft, 15 Bombardier Q400 aircraft, and 23 Embraer 175 (E175) aircraft with SkyWest Airlines, Inc. (SkyWest). The Company has an additional six scheduled lease deliveries of A321neo aircraft through 2018, as well as 12 scheduled lease deliveries of E175 aircraft through 2018 to be operated by SkyWest. All lease contracts have remaining non-cancelable lease terms ranging from 2018 to 2030. The Company has the option to increase capacity flown by SkyWest with eight additional E175 aircraft with deliveries in 2020. Options to lease are not reflected in the commitments table above.

Facility lease commitments primarily include airport and terminal facilities and building leases. Total rent expense for aircraft and facility leases was $552 million, $315 millionengines, buyer furnished equipment, and $295 million, in 2017, 2016 and 2015.contractual aircraft maintenance obligations.

(b)Includes all non-aircraft lease costs associated with capacity purchase agreements.



Aircraft Purchase Commitments
 
Aircraft purchase commitments include non-cancelable contractual commitments for aircrafts and engines. As of December 31, 2017, the Company2020, Alaska had commitments to purchase 44 B737 aircraft (12 B737 NextGen aircraft and 32 B737Boeing 737-9 MAX aircraft with deliveries in 20182021 through 2023) and 232023. Horizon also has commitments to purchase 3 E175 aircraft with deliveries in 2018 through 2019. The Company also2023 and Alaska has cancelable purchase commitments for 30 Airbus A320neo aircraft with deliveries from 20202024 through 2022.2026. In addition, the CompanyAlaska has options to purchase 37 B737737 MAX aircraft and Horizon has options to purchase 30 E175 aircraft. Alaska has an option to increase capacity flown by Skywest with 8 additional E175 aircraft with deliveries in 2022. The cancelable purchase commitments and option payments are not reflected in the table above.


In December 2020, Alaska announced an agreement in principle with Boeing to restructure the existing aircraft purchase agreement. Upon execution of the agreement, Alaska will have commitments to purchase an additional 23 737-9 MAX aircraft with deliveries between 2023 and 2024. The Company expectsagreement in principle also provides for an incremental 15 options to defer certainpurchase aircraft, which are expected to be available for delivery between 2023 and 2026. The incremental purchase commitments per the agreement in 2019principle, as well as renegotiated payment streams which will lower 2021 cash outflow requirements, are not contractually obligated at December 31, 2020, and beyond, which isare not currently reflected in the contractual aircraft purchase commitmentstable above.

Capacity Purchase Agreements (CPAs)
At December 31, 2017, Alaska had CPAs with three carriers, including the Company's wholly-owned subsidiary, Horizon. Horizon sells 100% of its capacity under a CPA with Alaska. In addition, Alaska has CPAs with SkyWest to fly certain routes in the Lower 48 and Canada and with Peninsula Airways, Inc. (PenAir) to fly certain routes in the state of Alaska. Under these agreements, Alaska pays the carriers an amount which is based on a determination of their cost of operating those flights and other factors intended to approximate market rates for those services. Future payments (excluding Horizon) are based on minimum levels of flying by the third-party carriers, which could differ materially due to variable payments based on actual levels of flying and certain costs associated with operating flights such as fuel.

Aircraft Maintenance Deposits

Certain Airbus leases include contractually required maintenance deposit payments to the lessor, which collateralize the lessor for future maintenance events should the Company not perform required maintenance. Most of the lease agreements provide that maintenance deposits are reimbursable upon completion of the major maintenance event in an amount equal to the lesser of (i) the amount qualified for reimbursement from maintenance deposits held by the lessor associated with the specific major maintenance event or (ii) the qualifying costs related to the specific major maintenance event.


Aircraft Maintenance and Parts Management


Through its acquisition of Virgin America, the Company has a separate maintenance-cost-per-hour contract for management and repair of certain rotable parts to support Airbus airframe and engine maintenance and repair. On October 1,In 2017, Alaska entered into a similar contract for maintenance on its B737-800 aircraft engines. These agreements require monthly payments based upon utilization, such as flight hours, cycles and age of the aircraft, and, in turn, the agreement transfers certain risks to the third-party service provider. There are minimum payments under both agreements, which are reflected in the table above. Accordingly, payments could differ materially based on actual aircraft utilization.


Aircraft Maintenance Deposits

Certain Airbus leases include contractually required maintenance deposit payments to the lessor, which collateralize the lessor for future maintenance events should the Company not perform required maintenance. Payments of such deposits follow contractual terms and timing, regardless of operating status of the respective aircraft. Most of the lease agreements provide that maintenance deposits are reimbursable upon completion of the major maintenance event in an amount equal to the lesser of (i) the amount qualified for reimbursement from maintenance deposits held by the lessor associated with the specific major maintenance event or (ii) the qualifying costs related to the specific major maintenance event.

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Los Angeles International Airport (LAX) Construction

In May 2019, we executed an amended lease agreement with Los Angeles World Airports, which includes an agreement to renovate and upgrade the fuel system, jet bridges and concourse facilities at Terminal 6 of LAX. Project terms and pre-construction readiness was approved and finalized in 2020. We expect construction will be completed by early 2024. Under the terms of the agreement, we expect to have total reimbursable cash outlays for the project of approximately $230 million. To date, we have made total cash outlays of $24 million and have received reimbursement for $8.7 million of that total.

Contingencies
 
The Company is a party to routine litigation matters incidental to its business and with respect to which no material liability is expected. Liabilities for litigation related contingencies are recorded when a loss is determined to be probable and estimable.


In 2015, three flight attendants filed a class action lawsuit seeking to represent all Virgin America flight attendants for damages based on alleged violations of California and City of San Francisco wage and hour laws. Plaintiffs receivedThe court certified a class certificationof approximately 1,800 flight attendants in November 2016. Virgin America filed a motion for summary judgment seeking to dismiss all claims on various federal preemption grounds. In January 2017, the Court denied in part and granted in part Virgin America’s motion. In January 2018, Virgin America filed a motion to decertify the class and Plaintiffs filed a motion for summary judgment seeking the court to rule in their favor on all remaining claims. The Company believes the claims in this case are without factual and legal merit.

In July 2018, the Court granted in part Plaintiffs' motion for summary judgment, finding Virgin America, and Alaska Airlines, as a successor-in-interest to Virgin America, responsible for various damages and penalties sought by the class members. In February 2019, the Court entered final judgment against Virgin America and Alaska Airlines in the amount of approximately $78 million. It did not award injunctive relief against Alaska Airlines. In February 2021, an appellate court reversed portions of the lower court decision and significantly reduced the judgment. The determination of total judgment has not been completed as of the date of this filing. The Company accrued its best estimate in the December 31, 2020 financial statements for this recognized subsequent event.

The Company is seeking an appellate court ruling that the California laws on which the judgment is based are invalid as applied to national airlines pursuant to the U.S. Constitution and federal law and for other employment law and improper class certification reasons. The Company remains confident that a higher court will respect the federal preemption principles that were enacted to shield inter-state common carriers from a patchwork of state and local wage and hour regulations such as those at issue in this case and agree with the Company's other bases for appeal.

In January 2019, a pilot filed a class action lawsuit seeking to represent all Alaska and Horizon pilots for damages based on alleged violations of the Uniformed Services Employment and Reemployment Rights Act (USERRA). Plaintiff received class certification in August 2020. The case is in discovery. The Company believes the claims in the case are without factual and legal merit and intends to defend thisthe lawsuit.


Management believesThe Company is involved in other litigation around the ultimate dispositionapplication of state and local employment laws, like many air carriers. Our defenses are similar to those identified above, including that the state and local laws are preempted by federal law and are unconstitutional because they impede interstate commerce. None of these matters is not likely to materially affect the Company's financial position or results of operations. This forward-looking statement is based on management's current understanding of the relevant law and facts, and it is subject to various contingencies, including the potential costs and risks associated with litigation and the actions of arbitrators, judges and juries.additional disputes are material.




NOTE 9.11. SHAREHOLDERS' EQUITY

Common Stock Changes

During the second quarter of 2017, shareholders voted to increase the number of authorized shares of common stock from 200 million to 400 million.


Dividends


During 2017,2020, the Board of Directors declared dividends of $1.20$0.375 per share. The Company paid dividends of $148$45 million, $136$173 million and $102$158 million to shareholders of record during 2017, 20162020, 2019 and 2015.

Subsequent to year-end,2018. In March 2020, the Board of Directors declared a quarterly cash dividend of $0.32 per share to be paid in March 2018 to shareholders of record as of February 20, 2018. This is a 7% increase from the most recent quarterly dividend of $0.30 per share.Company suspended dividends indefinitely.
 
Common Stock Repurchase


In May 2014, the Board of Directors authorized a $650 million share repurchase program, which was completed in October 2015. In August 2015, the Board of Directors authorized a $1 billion share repurchase program. As of December 31, 2017,2020, the Company has repurchased 5.17.6 million shares for $388$544 million under this program. In March 2020, the Company suspended the share repurchase program indefinitely.


At December 31, 2017,2020, the Company held 6,842,8609,349,944 shares in treasury. Management does not anticipate retiring common shares held in treasury for the foreseeable future.


85



Share repurchase activity (in millions, except shares):
202020192018
 SharesAmountSharesAmountSharesAmount
2015 Repurchase Program – $1 billion538,078 $31 1,192,820 $75 776,186 $50 
 2017 2016 2015
 Shares Amount Shares Amount Shares Amount
2015 Repurchase Program – $1 billion981,277
 $75
 2,594,809
 $193
 1,517,277
 $120
2014 Repurchase Program – $650 million
 
 
 
 5,691,051
 385
Total981,277
 $75
 2,594,809
 $193
 7,208,328
 $505


CARES Act Warrant Issuance

As taxpayer protection required under the PSP, during 2020 the Company granted the Treasury a total of 915,930 warrants to purchase Alaska Air Group (ALK) common stock at a strike price of $31.61, based on the closing price on April 9, 2020. The warrants are non-voting, freely transferable, may be settled as net shares or in cash at Alaska's option, and have a five year term.
Additionally, in connection with the execution of the CARES Act loan agreement, the Company agreed to issue warrants to the Treasury to purchase up to an aggregate of 6,099,336 shares of ALK common stock (the Warrant Agreement). Under the Warrant Agreement, warrants will be granted to the Treasury in conjunction with each new borrowing under the Agreement. Warrants to purchase shares shall be equal to 10% of each borrowing, divided by $31.61, the closing price of Air Group common stock on April 9, 2020. Pursuant to the Warrant Agreement, on the closing date, Air Group granted the Treasury 427,080 warrants to purchase ALK common stock at a strike price of $31.61.

Accumulated Other Comprehensive Loss (AOCL)
 
AOCL consisted of the following (in millions, net of tax):  
 20202019
Related to marketable securities$23 $
Related to employee benefit plans(498)(469)
Related to interest rate derivatives(19)(5)
 $(494)$(465)

86
 2017 2016
Related to marketable securities$(5) $(3)
Related to employee benefit plans(376) (299)
Related to interest rate derivatives1
 (3)
 $(380) $(305)




NOTE 12. SPECIAL ITEMS

In relation to2020, the Tax CutsCompany recognized $627 million in impairment charges and Jobs Act, amounts recognizedother special items, and $220 million in other comprehensive incomespecial restructuring costs. These special items are largely described in Note 2, but also include an amount accrued for a judgment in a class action lawsuit issued subsequent to the December 22, 2017 enactment date, are taxed at the revised federal income tax rates. The Company's actuarial adjustments for employee benefit plans occur annually at December 31, and therefore are tax effected at the new lower rates. Accordingly, the effective tax rate for employee benefit plan amounts2020 that was a recognized subsequent event. Also in other comprehensive income at December 31, 2017 is lower than it historically has been.



NOTE 10. SPECIAL ITEMS

In 2017,2020 the Company recognized special items of $118$6 million for merger-related costs associated with its acquisition of Virgin America. Costs classified as merger-related are directly attributable to merger activities. Additionally, the Company incurred $26 million in swap-break charges and pre-payment penalties related to the early payment of debt associated with the sale of ten owned Airbus aircraft. These charges are reflected as Special charges - net non-operating in the consolidated statements of operations.

In 2019, the Company recognized $44 million in merger-related costs, primarily for expenses associated with a one-time true-up of Airbus flight attendant and pilot vacation balances, as well as certain technology integration costs.

In 2018, the Company recognized $87 million in merger-related costs. The Company alsoincurred a one-time settlement fee of $20 million for the termination of an existing maintenance services agreement and subsequently entered into a new services agreement that provides more flexibility for the timing and scope of engine work. Additionally, the Company incurred $25 million for one-time bonuses paid to employees as a result of tax reform. These charges were recognized aas special tax benefitcharges and are included in the Special items - other line on our consolidated statements of $280operations.

The Company has recognized $370 million duein merger-related costs since the acquisition of Virgin America in December 2016. No additional merger-related costs will be incurred subsequent to the remeasurement of net deferred tax liabilities2020. Special items recorded as a result of the Tax Cuts and Jobs Act signed into law on December 22, 2017, partially offset by certain state tax law enactments.

In 2016, the Company recognized $117 million in merger-related costs. $39 million of these costs were not deductible under the U.S. federal tax law, as discussedCOVID-19 pandemic are disclosed in Note 6. The Company recognized a special tax expense of $17 million representing the impact of adjustments to the Company's position on income sourcing in various states.2. COVID-19 Pandemic.

In 2015, the Company recognized special items of $32 million in aggregate. The special items included expense of $14 million for a lump sum settlements offered to terminated and vested participants in the qualified defined benefit pension plans and a litigation-related matter. See Note 7 for more information regarding the pension settlement charge. The Company also recognized a special tax benefit of $26 million representing the discrete impacts of adjustments to the Company's position on income sourcing in various states.


The following breaks down merger-related costs incurred in 20172020, 2019 and 20162018 (in millions):
202020192018
Consulting and professional services$5 $18 $45 
Employee-related costs(a)
0 15 13 
Legal and accounting fees1 
Other merger-related costs(b)
0 10 28 
Total Merger-related Costs$6 $44 $87 
(a)Employee-related costs consist primarily of vacation balance true-ups, severance, retention bonuses, and training and skill development.
(b)Other merger-related costs consist primarily of costs for marketing and advertising, IT, employee appreciation and company sponsored events, moving expenses, supplies, and other immaterial expenses.

 2017 2016
Consulting and professional services$52
 $32
Severance and retention benefits40
 22
Banking fees
 36
Legal and accounting fees3
 22
Other merger-related costs(a)
23
 5
Total Merger-related Costs$118
 $117
(a)Other merger-related costs consist primarily of costs for marketing and advertising, IT, training and skill development, employee appreciation and company sponsored events, moving expenses, supplies, and other immaterial expenses.

NOTE 11.13. STOCK-BASED COMPENSATION PLANS


The Company has various equity incentive plans under which it may grant stock awards to directors, officers and employees. The Company also has an employee stock purchase plan.


The table below summarizes the components of total stock-based compensation (in millions):
202020192018
Stock options$4 $$
Stock awards14 21 23 
Deferred stock awards1 
Employee stock purchase plan15 11 
Stock-based compensation$34 $36 $36 
Tax benefit related to stock-based compensation$8 $$
 2017 2016 2015
Stock options$3
 $2
 $2
Stock awards24
 11
 11
Deferred stock awards1
 1
 1
Employee stock purchase plan6
 5
 3
Stock-based compensation$34
 $19
 $17
      
Tax benefit related to stock-based compensation$13
 $7
 $7
87



Unrecognized stock-based compensation for non-vested options and awards and the weighted-average period the expense will be recognized (in(dollars in millions):
AmountWeighted-Average
Period
Stock options$5 1.0
Stock awards31 1.8
Unrecognized stock-based compensation$36 1.7
 Amount 
Weighted-Average
Period
Stock options$3
 1.2
Stock awards34
 1.7
Unrecognized stock-based compensation$37
 1.7


The Company is authorized to issue 17 million shares of common stock under these plans, of which 10,927,8245,893,374 shares remain available for future grants of either options or stock awards as of December 31, 2017.2020.




Stock Options
 
Stock options to purchase common stock are granted at the fair market value of the stock on the date of grant. The stock options granted have terms of up to ten years.
 
The fair value of each option grant was estimated on the date of grant using the Black-Scholes option-pricing model with the following weighted-average assumptions used for grants:
2017 2016 2015 202020192018
Expected volatility51% 51% 53%Expected volatility34 %30 %30 %
Expected term6 years
 6 years
 6 years
Expected term6 years6 years6 years
Risk-free interest rate2.04% 1.23% 1.67%Risk-free interest rate1.03 %2.41 %2.61 %
Expected dividend yield1.10% 1.50% 1.25%Expected dividend yield1.73 %2.09 %1.94 %
Weighted-average grant date fair value per share$41.19
 $27.14
 $28.71
Weighted-average grant date fair value per share$14.11 $16.84 $17.18 
Estimated fair value of options granted (millions)$4
 $2
 $3
Estimated fair value of options granted (millions)$6 $$
 
The expected market price volatility and expected term are based on historical results. The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of the grant. The expected dividend yield is based on the estimated weighted average dividend yield over the expected term. The expected forfeiture rates are based on historical experience.


The tables below summarize stock option activity for the year ended December 31, 2017:2020:
 SharesWeighted-
Average Exercise Price Per Share
Weighted-
Average
Contractual Life (Years)
Aggregate Intrinsic
Value
(in millions)
Outstanding, December 31, 2019794,055 $60.98 6.5$
Granted398,780 54.81   
Exercised(52,674)18.86   
Canceled(15,417)71.63 
Forfeited or expired(13,874)66.84   
Outstanding, December 31, 20201,110,870 $60.54 6.8$
Exercisable, December 31, 2020419,667 $60.56 4.6$2 
Vested or expected to vest, December 31, 20201,109,799 $60.54 6.8$4 

 (in millions)202020192018
Intrinsic value of option exercises$2 $$
Cash received from stock option exercises0 
Fair value of options vested3 
88

 Shares 
Weighted-
Average Exercise Price Per Share
 
Weighted-
Average
Contractual Life (Years)
 
Aggregate Intrinsic
Value
(in millions)
Outstanding, December 31, 2016453,674
 $40.02
 6.2 $22
Granted88,580
 94.67
    
Exercised(91,013) 31.31
    
Canceled
 
    
Forfeited or expired(9,774) 60.33
    
Outstanding, December 31, 2017441,467
 $52.34
 6.0 $11
        
Exercisable, December 31, 2017229,233
 $32.08
 4.9 $9
Vested or expected to vest, December 31, 2017441,467
 $52.34
 6.0 $11



 (in millions)2017 2016 2015
Intrinsic value of option exercises$6
 $9
 $14
Cash received from stock option exercises3
 3
 4
Tax benefit related to stock option exercises2
 3
 5
Fair value of options vested3
 3
 3
Stock Awards
 
Restricted Stock Units (RSUs) are awarded to eligible employees and entitle the grantee to receive shares of common stock at the end of the vestvesting period. The fair value of the RSUs is based on the stock price on the date of grant. Generally, RSUs “cliff vest” after three years, or the period from the date of grant to the employee’s retirement eligibility, and expense is recognized accordingly. Performance Share Units (PSUs) are awarded to certain executives to receive shares of common stock if specific performance goals and market conditions are achieved. There are several tranches of PSUs which vest when performance goals and market conditions are met.




The following table summarizes information about outstanding stock awards:
 Number
of Units
Weighted-Average Grant Date Fair ValueWeighted-
Average
Contractual
Life (Years)
Aggregate
Intrinsic
Value (in
millions)
Non-vested, December 31, 2019541,613 $71.82 1.4$37 
Granted926,418 49.22   
Vested(388,032)67.83   
Forfeited(112,955)54.39   
Non-vested, December 31, 2020967,044 $51.85 1.7$50 
 
Number
of Units
 Weighted-Average Grant Date Fair Value 
Weighted-
Average
Contractual
Life (Years)
 
Aggregate
Intrinsic
Value (in
millions)
Non-vested, December 31, 2016440,093
 $63.86
 1.4 $39
Granted433,340
 88.43
    
Vested(286,138) 61.47
    
Forfeited(62,150) 65.06
    
Non-vested, December 31, 2017525,145
 $85.47
 1.6 $39


Deferred Stock Awards
 
Deferred Stock Units (DSUs) are awarded to members of the Board of Directors as part of their retainers. The underlying common shares are issued upon retirement from the Board, but require no future service period. As a result, the entire intrinsic value of the awards is expensed on the date of grant.


Employee Stock Purchase Plan
 
The ESPP allows employees to purchase common stock at 85% of the stock price on the first day of the offering period or the specified purchase date, whichever is lower. Employees may contribute up to 10% of their base earnings during the offering period to purchase stock. Employees purchased 406,628, 308,9201,524,194, 784,786 and 281,058632,145 shares in 2017, 20162020, 2019 and 20152018 under the ESPP.


NOTE 12.14. OPERATING SEGMENT INFORMATION
 
Alaska Air Group has threetwo operating airlines—Alaska Virgin America and Horizon. Each is a regulated airline by the U.S. Department of Transportation’s Federal Aviation Administration. Alaska has CPAs for regional capacity with Horizon, as well as with third-party carrierscarrier SkyWest, and PenAir, under which Alaska receives all passenger revenues.


Under U.S. General Accepted Accounting Principles, operating segments are defined as components of a business for which there is discrete financial information that is regularly assessed by the Chief Operating Decision Maker (CODM) in making resource allocation decisions. Financial performance for the operating airlines and CPAs is managed and reviewed by the Company's CODM as part of three reportable operating segments:
Mainline - includes Alaska's and Virgin America’s scheduled air transportation on Alaska's Boeing or Airbus jet aircraft for passengers and cargo throughout the U.S., and in parts of Canada, Mexico, and Latin America.
Costa Rica.
Regional - includes Horizon's and other third-party carriers’ scheduled air transportation for passengers across a shorter distance network within the U.S. and Canada under CPAs. This segment includes the actual revenues and expenses associated with regional flying, as well as an allocation of corporate overhead incurred by Air Group on behalf of the regional operations.
Horizon - includes the capacity sold to Alaska under CPA. Expenses include those typically borne by regional airlines such as crew costs, ownership costs and maintenance costs.


The CODM makes resource allocation decisions for these reporting segments based on flight profitability data, aircraft type, route economics and other financial information.


89



The "Consolidating and Other" column reflects parent company activity, McGee Air Services, consolidating entries and other immaterial business units of the company. The “Air Group Adjusted” column represents a non-GAAP measure that is used by the Company CODM to evaluate performance and allocate resources. Adjustments are further explained below in reconciling to consolidated GAAP results.




Operating segment information is as follows (in millions):
Year Ended December 31, 2020
MainlineRegionalHorizon
Consolidating & Other(a)
Air Group Adjusted(b)
Special Items(c)
Consolidated
Operating Revenues   
Passenger revenues2,350 669 3,019 3,019 
CPA revenues386 (386)
Mileage Plan other revenue309 65 374 374 
Cargo and other170 173 173 
Total Operating Revenues2,829 734 386 (383)3,566 3,566 
Operating Expenses
Non-fuel operating expenses3,630 993 323 (399)4,547 71 4,618 
Fuel expense569 162 731 (8)723 
Total Operating Expenses4,199 1,155 323 (399)5,278 63 5,341 
Total Non-operating Income (Expense)(19)(22)(39)(26)(65)
Income (Loss) Before Income Tax$(1,389)$(421)$41 $18 $(1,751)$(89)$(1,840)

Year Ended December 31, 2019
MainlineRegionalHorizon
Consolidating & Other(a)
Air Group Adjusted(b)
Special Items(c)
Consolidated
Operating Revenues   
Passenger revenues6,750 1,345 8,095 8,095 
CPA revenues450 (450)
Mileage Plan other revenue419 46 465 465 
Cargo and other212 221 221 
Total Operating Revenues7,381 1,394 451 (445)8,781 8,781 
Operating Expenses
Non-fuel operating expenses4,778 1,097 385 (464)5,796 44 5,840 
Fuel expense1,589 295 1,884 (6)1,878 
Total Operating Expenses6,367 1,392 385 (464)7,680 38 7,718 
Total Non-operating Income (Expense)(21)(28)(47)(47)
Income (Loss) Before Income Tax$993 $$38 $21 $1,054 $(38)$1,016 

90



Year Ended December 31, 2017Mainline Regional Horizon 
Consolidating & Other(b)
 
Air Group Adjusted(c)
 
Special Items(d)
 Consolidated
Operating revenues             
Passenger             
Mainline$5,858
 $
 $
 $
 $5,858
 $
 $5,858
Regional
 960
 
 
 960
 
 960
Total passenger revenues5,858
 960
 
 
 6,818
 
 6,818
CPA revenues
 
 426
 (426) 
 
 
Freight and mail110
 4
 
 
 114
 
 114
Other-net922
 74
 4
 1
 1,001
 
 1,001
Total operating revenues6,890
 1,038
 430
 (425) 7,933
 
 7,933
              
Operating expenses             
Operating expenses, excluding fuel4,257
 851
 427
 (427) 5,108
 118
 5,226
Fuel expense1,282
 172
 
 
 1,454
 (7) 1,447
Total operating expenses5,539
 1,023
 427
 (427) 6,562
 111
 6,673
              
Nonoperating income (expense)             
Interest income39
 
 
 (5) 34
 
 34
Interest expense(92) 
 (13) 2
 (103) 
 (103)
Other14
 
 2
 
 16
 
 16
 (39) 
 (11) (3) (53) 
 (53)
Income (loss) before income tax$1,312
 $15
 $(8) $(1) $1,318
 $(111) $1,207
Year Ended December 31, 2018
MainlineRegionalHorizon
Consolidating & Other(a)
Air Group Adjusted(b)
Special Items(c)
Consolidated
Operating Revenues   
Passenger revenues6,474 1,157 7,631 7,631 
CPA revenues508 (508)
Mileage Plan other revenue397 37 434 434 
Cargo and other192 199 199 
Total Operating Revenues7,063 1,197 512 (508)8,264 8,264 
Operating Expenses
Non-fuel operating expenses4,577 1,024 465 (513)5,553 132 5,685 
Fuel expense1,652 262 1,914 22 1,936 
Total Operating Expenses6,229 1,286 465 (513)7,467 154 7,621 
Total Non-operating Income (Expense)(25)(11)(20)(2)(58)(58)
Income (Loss) Before Income Tax$809 $(100)$27 $$739 $(154)$585 

(a)Includes consolidating entries, Parent Company, McGee Air Services, and other immaterial business units.
(b)The Air Group Adjusted column represents the financial information that is reviewed by management to assess performance of operations and determine capital allocations and excludes certain income and charges.
(c)Includes payroll support program grant wage offsets, special items and mark-to-market fuel-hedge accounting adjustments.


202020192018
Depreciation and amortization:
Mainline$346 $337 $316 
Horizon74 86 82 
Consolidated$420 $423 $398 
Capital expenditures:
Mainline$194 $605 $571 
Horizon12 91 389 
Consolidated$206 $696 $960 
Total assets at end of period:   
Mainline$19,754 $19,207 
Horizon1,170 1,266 
Consolidating & Other(6,878)(7,480)
Consolidated$14,046 $12,993 


Year Ended December 31, 2016
Mainline(a)
 Regional Horizon 
Consolidating & Other(b)
 
Air Group Adjusted(c)
 
Special Items(d)
 Consolidated
Operating revenues             
Passenger             
Mainline$4,098
 $
 $
 $
 $4,098
 $
 $4,098
Regional
 908
 
 
 908
 
 908
Total passenger revenues4,098
 908
 
 
 5,006
 
 5,006
CPA revenues
 
 424
 (424) 
 
 
Freight and mail104
 5
 
 (1) 108
 
 108
Other-net738
 74
 4
 1
 817
 
 817
Total operating revenues4,940
 987
 428
 (424) 5,931
 
 5,931
              
Operating expenses             
Operating expenses, excluding fuel2,883
 769
 407
 (425) 3,634
 117
 3,751
Fuel expense719
 125
 
 
 844
 (13) 831
Total operating expenses3,602
 894
 407
 (425) 4,478
 104
 4,582
              
Nonoperating income (expense)             
Interest income26
 
 1
 
 27
 
 27
Interest expense(42) 
 (9) (4) (55) 
 (55)
Other19
 
 1
 4
 24
 
 24
 3
 
 (7) 
 (4) 
 (4)
Income (loss) before income tax$1,341
 $93
 $14
 $1
 $1,449
 $(104) $1,345


Year Ended December 31, 2015Mainline Regional Horizon 
Consolidating & Other(b)
 
Air Group Adjusted(c)
 
Special Items(d)
 Consolidated
Operating revenues             
Passenger             
Mainline$3,939
 $
 $
 $
 $3,939
 $
 $3,939
Regional
 854
 
 
 854
 
 854
Total passenger revenues3,939
 854
 
 
 4,793
 
 4,793
CPA revenues
 
 408
 (408) 
 
 
Freight and mail103
 5
 
 
 108
 
 108
Other-net621
 72
 4
 
 697
 
 697
Total operating revenues4,663
 931
 412
 (408) 5,598
 
 5,598
              
Operating expenses             
Operating expenses, excluding fuel2,653
 695
 375
 (409) 3,314
 32
 3,346
Fuel expense823
 131
 
 
 954
 
 954
Total operating expenses3,476
 826
 375
 (409) 4,268
 32
 4,300
              
Nonoperating income (expense)             
Interest income19
 
 
 2
 21
 
 21
Interest expense(28) 
 (10) (4) (42) 
 (42)
Other28
 
 1
 6
 35
 
 35
 19
 
 (9) 4
 14
 
 14
Income (loss) before income tax$1,206
 $105
 $28
 $5
 $1,344
 $(32) $1,312
(a)As the acquisition of Virgin America closed on December 14, 2016, Mainline financial results, presented above include Virgin America for the twelve months ended December 31, 2017, and not for the prior period. Financial results also reflect the impacts of purchase accounting.
(b)Includes consolidating entries, Parent Company, McGee Air Services, and other immaterial business units.
(c)
The Air Group Adjusted column excludes certain charges described in (d) and represents the financial information that is reviewed by management to assess performance of operations and determine capital allocations.
(d)Includes accounting adjustments related to mark-to-market fuel hedge accounting charges (all years), merger-related costs (2017 and 2016), pension settlement charge (2015), and a litigation-related matter (2015).
 2017 2016 2015
Depreciation and amortization:     
Mainline$308
 $296
 $268
Horizon64
 67
 52
Consolidated$372
 $363
 $320
      
Capital expenditures:     
Mainline$734
 $608
 $821
Horizon292
 70
 10
Consolidated$1,026
 $678
 $831
      
Total assets at end of period: 
  
  
Mainline$16,650
 $15,260
  
Horizon929
 690
  
Consolidating & Other(6,839) (5,988)  
Consolidated$10,740
 $9,962
  



ITEM 9.     CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
 
None.
 

ITEM 9A.    CONTROLS AND PROCEDURES
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
91



 
The Company’s management, with the participation of the Principal Executive Officer and Principal Financial Officer, conducted an evaluation of the effectiveness of the Company’s disclosure controls and procedures (as defined in Exchange Act Rule 13a-15(e)) as of the end of the period covered by this report. Based on that evaluation, the Principal Executive Officer and Principal Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of the end of the period covered by this report.
 
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
 
Except as noted below,During the quarter ended December 31, 2020, the Company continued to update its control structure associated with a new revenue accounting system. Other than these updates, there have been no changes in the Company’s internal controls over financial reporting during the quarter ended December 31, 2017, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting except as noted below.

On December 14, 2016, the Company completed the acquisition of Virgin America. In 2017 we integrated policies, processes, people, technology and operations for the combined company. Our integration included internal controls over financial reporting. As the integration continues and business processes evolve, management will continue to evaluate the existing internal controls over financial reporting for change.

Also during 2017 the Company implemented internal controls to ensure it has adequately assessed the impact of the new accounting standard related to revenue recognition to prepare for adoption on January 1, 2018. The modified and new controls have been designed to address risks associated with recognizing revenue under the new standard.

There have been no other changes in the Company's internal controls over financial reporting during the quarter ended December 31, 2017 that have materially affected, or are reasonably likely to materially affect, the Company's internal controls over financial reporting.2020.






92



MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
 
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rule 13a-15(f). Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting based on the 2013 framework in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (the COSO Framework). Based on our evaluation, our management concluded that our internal control over financial reporting was effective as of December 31, 2017.2020.
 
We intend to review and evaluate the design and effectiveness of our disclosure controls and procedures and internal control over financial reporting on an ongoing basis, and to improve these controls and procedures over time, and to correct any deficiencies that we may discover in the future. While we believe the present design of our disclosure controls and procedures and internal control over financial reporting are effective, future events affecting our business may cause us to modify our controls and procedures.
 
The Company's independent registered public accounting firm has issued an attestation report regarding its assessment of the effectiveness of the Company's internal control over financial reporting as of December 31, 2017.2020.




93



REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


To the StockholdersShareholders and Board of Directors
Alaska Air Group, Inc.:


Opinion on Internal Control Over Financial Reporting
We have audited Alaska Air Group, Inc. and subsidiaries’ (the “Company”)Company) internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”)(PCAOB), the consolidated balance sheets of the Company as of December 31, 20172020 and 2016,2019, the related consolidated statements of operations, comprehensive operations, shareholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2017,2020, and the related notes (collectively, the “consolidatedconsolidated financial statements”)statements), and our report dated February 14, 201826, 2021 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control Overover Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP
Seattle, Washington
February 14, 201826, 2021




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ITEM 9B.    OTHER INFORMATION


NoneExplanatory Note


On November 9, 2020, Alaska Air Group, Inc. (the Company), the parent company of Alaska Airlines, Inc. (Alaska Airlines) and Horizon Air Industries, Inc. (Horizon Air), filed a Current Report on Form 8-K with the Securities and Exchange Commission announcing the transition of Bradley Tilden from the role of Chairman and Chief Executive Officer of the Company to non-executive Chairman of the Company's Board of Directors, and the appointment of Benito Minicucci to the role of Chief Executive Officer (CEO) of the Company and Alaska Airlines, effective March 31, 2021.

Departure of Certain Officers; Election of Directors; Appointment of Certain Officers

Upon reconsideration and in keeping with prior CEO transitions at the Company, the Board agreed that Mr. Tilden would continue to serve as executive Chairman of the Board and the Alaska Airlines and Horizon Air boards of directors following his retirement as CEO.

Compensation Arrangements with Mr. Tilden

On February 25, 2021, the Compensation and Leadership Development Committee of the Board (the “Committee”) approved Mr. Tilden’s compensation as executive Chairman of the Board. Effective March 31, 2021, Mr. Tilden will receive an annual base salary of $200,000 and a target long-term incentive (“LTI”) award of $100,000 in the form of restricted stock units (“RSUs”), which is the same value as the independent directors’ annual stock retainer. The RSUs vest on the first anniversary of the grant. Mr. Tilden will not participate in the Company’s short-term cash incentive programs after he retires as CEO.

Compensation Arrangements with Mr. Minicucci

Also on February 25, 2021, in connection with the expanded responsibilities of Mr. Minicucci upon his transition to the role of CEO, the Committee approved an annual compensation package for Mr. Minicucci with an annual base salary of $580,000 and a target annual short-term cash incentive program opportunity equal to 130% of his base salary.

Based on this new compensation level, and consistent with its customary practice, the Committee approved and granted Mr. Minicucci an LTI award under the Company’s 2016 Performance Incentive Plan at a target value of $2.75 million. One-half of the LTI award is made up of performance share units (“PSUs”), 25% is in the form of RSUs, and 25% is in the form of incentive stock options. The RSUs cliff vest on the third anniversary of the grant, the PSUs vest based on the results of goals set for a three-year performance period, while the options vest at the rate of 25% per year over a four-year term.

Mr. Minicucci may not realize the full value of his CEO compensation package during any period in which executive compensation limitations under the CARES Act apply. The Company will continue to monitor and administer its executive compensation program in accordance with CARES Act requirements.

PART III
 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
 
See “Executive Officers” under Item 1, “Our Business,” in Part I of this Form 10-K for information on the executive officers of Air Group and its subsidiaries. Except as provided herein, the remainder of the information required by this item is incorporated herein by reference from the definitive Proxy Statement for Air Group's 20182021 Annual Meeting of Stockholders to be filed with the Securities and Exchange Commission within 120 days after the end of the fiscal year ended December 31, 20172020 (hereinafter referred to as our 2018“2021 Proxy Statement”).
 

ITEM 11. EXECUTIVE COMPENSATION
 
The information required by this item is incorporated herein by reference from our 20182021 Proxy Statement.


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ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT, AND RELATED STOCKHOLDER MATTERS
 
Securities Authorized for Issuance Under Equity Compensation Plans
Number of securities to be issued upon exercise of outstanding options, warrants and rightsWeighted-average exercise price of outstanding options, warrants and rightsNumber of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a))
Plan category(a)(b)(c)
Equity compensation plans approved by security holders
2,590,514(1)
$60.54(2) 
5,893,374(3)
Equity compensation plans not approved by security holders— Not applicable— 
Total2,590,514 $60.545,893,374 
 Number of securities to be issued upon exercise of outstanding options, warrants and rights Weighted-average exercise price of outstanding options, warrants and rights Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a))
Plan category(a) (b) (c)
Equity compensation plans approved by security holders
1,311,899(1)

 
$52.34(2) 
 10,927,824
Equity compensation plans not approved by security holders
 Not applicable 
Total1,311,899
 $52.34 10,927,824
(1)Of these shares, 209,036 and 901,834 were subject to options then outstanding under the 2008 Plan and 2016 Plan, 1,902 were subject to outstanding restricted, performance and deferred stock unit awards granted under the 2008 Plan and 1,479,644 were subject to outstanding restricted, performance and deferred stock unit awards granted under the 2016 Plan. Outstanding performance awards are reflected in the table assuming that the target level of performance will be achieved.
(1)Of these shares, 354,475 and 86,992 were subject to options then outstanding under the 2008 Plan and 2016 Plan, respectively, 386,869 were subject to outstanding restricted, performance and deferred stock unit awards granted under the 2008 Plan and 483,553 were subject to outstanding restricted, performance and deferred stock unit awards granted under the 2016 Plan. Outstanding performance awards are reflected in the table assuming that the target level of performance will be achieved.
(2)This number does not reflect the 870,432 shares that were subject to outstanding stock unit awards granted under the 2008 and 2016 Plans.
(3)Of the aggregate number of shares that remained available for future issuance, no shares were available under the 2008 Plan, 5,129,157 shares were available under the 2016 Plan and 5,798,667 shares were available under the ESPP. Subject to certain express limits of the 2016 Plan, shares available for award purposes under the 2016 Plan generally may be used for any type of award authorized under that plan including options, stock appreciation rights, and other forms of awards granted or denominated in shares of our common stock including, without limitation, stock bonuses, restricted stock, restricted stock units and performance shares. Full-value shares issued under the 2016 Plan are counted against the share limit as 1.7 shares for every one share issued. This table does not give effect to that rule.

(2)This number does not reflect the 1,481,546 shares that were subject to outstanding stock unit awards granted under the 2008 and 2016 Plans.
(3)Of the aggregate number of shares that remained available for future issuance, no shares were available under the 2008 Plan, 3,035,800 shares were available under the 2016 Plan and 2,857,574 shares were available under the ESPP. Subject to certain express limits of the 2016 Plan, shares available for award purposes under the 2016 Plan generally may be used for any type of award authorized under that plan including options, stock appreciation rights, and other forms of awards granted or denominated in shares of our common stock including, without limitation, stock bonuses, restricted stock, restricted stock units and performance shares. Full-value shares issued under the 2016 Plan are counted against the share limit as 1.7 shares for every one share issued. This table does not give effect to that rule.

Other information required by this item is set forth under the heading “Beneficial Ownership of Securities” in our 20182021 Proxy Statement and is incorporated by reference.





ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
 
The information required by this item is incorporated herein by reference from our 20182021 Proxy Statement.
 

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES
 
The information required by this item is incorporated herein by reference from our 20182021 Proxy Statement.
 
PART IV
 

ITEM 15. EXHIBITS
 
The following documents are filed as part of this report:

1.
Exhibits: See Exhibit Index.




1.Exhibits: See Exhibit Index.

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SIGNATURES
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


ALASKA AIR GROUP, INC.
By:/s/ BRADLEY D. TILDENDate:February 14, 201826, 2021
Bradley D. Tilden
Chief Executive Officer
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on February 14, 201826, 2021 on behalf of the registrant and in the capacities indicated.
 

97




/s/ BRADLEY D. TILDEN
Chairman and Chief Executive Officer

(Principal Executive Officer)
Bradley D. Tilden
/s/ BRANDON S. PEDERSENSHANE R. TACKETT
Executive Vice President/Finance and Chief Financial Officer

(Principal Financial Officer)
Brandon S. PedersenShane R. Tackett
/s/ CHRISTOPHER M. BERRY
Vice President Finance and Controller

(Principal Accounting Officer)
Christopher M. Berry
/s/ BENITO MINICUCCIPresident, Alaska Airlines, Inc. and Director
Benito Minicucci
/s/ PATRICIA M. BEDIENTDirector
Patricia M. Bedient
/s/ JAMES A. BEERDirector
James A. Beer
/s/ MARION C. BLAKEYDirector
Marion C. Blakey
/s/ PHYLLIS J. CAMPBELLDirector
Phyllis J. Campbell
/s/ RAYMOND L. CONNERDirector
Raymond L. Conner
/s/ DHIREN R. FONSECADirector
Dhiren R. Fonseca
/s/ DENNIS F. MADSENKATHLEEN T. HOGANDirector
Dennis F. MadsenKathleen T. Hogan
/s/ JESSE J. KNIGHT, Jr.Director
Jesse J. Knight, Jr.
/s/ SUSAN J. LIDirector
Susan J. Li
/s/ HELVI K. SANDVIKDirector
Helvi K. Sandvik
/s/ J. KENNETH THOMPSONDirector
J. Kenneth Thompson
/s/ ERIC K. YEAMANDirector
Eric K. Yeaman




98



EXHIBIT INDEX
Certain of the following exhibits have been filed with the Securities and Exchange Commission and are incorporated by reference from the documents below. Certain others are filed with this Form 10-K. The exhibits are numbered in accordance with Item 601 of Regulation S-K.
Exhibit
Number
Exhibit
Description
Form
Date of
First Filing
Exhibit
Number
File
Number
Exhibit
Number
Exhibit
Description
FormDate of
First Filing
Exhibit
Number
File
Number
3.110-QAugust 3, 20173.1 3.110-QAugust 3, 20173.1
10.1#10-QAugust 5, 200510.1 
4.1*†4.1*†
4.2*†4.2*†
4.3*†4.3*†
4.4*†4.4*†
10.1#†10.1#†
10.2#10-QAugust 5, 200510.2 10.2#10-KFebruary 14, 201310.1
10.3#10-Q/AAugust 2, 201110.1 10.3#10-KFebruary 14, 201310.2
10.4#10-KFebruary 14, 201310.1 10.4#10-QMay 7, 201510.1
10.5#10-KFebruary 14, 201310.2 10.5#10-QMay 9, 201610.1
10.6#10-QMay 7, 201510.1 
10.7#10-QMay 9, 201610.1 
10.8^S-1/A^October 7, 201410.15 
10.6^10.6^S-1/A^October 7, 201410.15
10.7*10.7*10-QAugust 4, 201110.3
10.8*10.8*10-QAugust 4, 201110.4
10.9*10-QAugust 4, 201110.3 10.9*10-KFebruary 11, 201610.10
10.10*10-QAugust 4, 201110.4 10.10*8-KMay 18, 201610.1
10.11*10-QAugust 4, 201110.5 10.11*10-KFebruary 28, 201710.18
10.12*10-KFebruary 11, 201610.10 10.12*10-KFebruary 11, 201610.12
10.13*8-KMay 18, 201610.1 10.13*10-QAugust 4, 201110.1
10.14*10-QAugust 2, 201610.1 10.14*10-QAugust 4, 201110.2
10.15*10-QAugust 2, 201610.2 10.15*10-KFebruary 11, 201610.15
10.16*10-QAugust 2, 201610.3 10.16*10-KFebruary 14, 201910.26
10.17*10-QAugust 2, 201610.4 10.17*10-KFebruary 12, 202010.24
10.18*10-KFebruary 28, 201710.18 10.18*10-QMay 14, 202010.6
10.19*10-KFebruary 11, 201610.12 
10.20*10-QAugust 4, 201110.1 
10.21*10-QAugust 4, 201110.2 
10.22*10-KFebruary 11, 201610.15 
10.23*10-QMay 5, 201710.1 
10.24*10-QMay 5, 201710.2 
10.25*† 
10.26*† 
10.27*† 
21† 
10.19*
10.19*
10.20*
10.20*
10.21*
10.21*
10.22*
10.22*
99



23.1†
10.23*
10.24*
10.25*
21†
23.1†
31.1†
31.2†
32.1†
32.2†
101.INS†XBRL Instance Document - The instance document does not appear in the interactive data file because XBRL tags are embedded within the inline XBRL document.
101.SCH†XBRL Taxonomy Extension Schema Document
101.CAL†XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF†XBRL Taxonomy Extension Definition Linkbase Document
101.LAB†XBRL Taxonomy Extension Label Linkbase Document
101.PRE†XBRL Taxonomy Extension Presentation Linkbase Document
Filed herewith
*Indicates management contract or compensatory plan or arrangement.
#Pursuant to 17 CFR 240.24b-2, confidential information has been omitted and filed separately with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.
^Filed by Virgin America Inc., File Number 333-197660


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100