UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_____________________________
FORM 10-K
(Mark One)
xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended November 30, 2018December 3, 2021
or
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period fromto
Commission File Number: 0-15175
Adobe Inc.ADOBE INC.
(Exact name of registrant as specified in its charter)
_____________________________
Delaware
77-0019522
(State or other jurisdiction of

incorporation or organization)
77-0019522
(I.R.S. Employer

Identification No.)

345 Park Avenue, San Jose, California 95110-2704
(Address of principal executive offices)
(408) 536-6000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common Stock, $0.0001 par value per share
The ADBE
NASDAQ Stock Market LLC
(NASDAQ Global Select Market)
Securities registered pursuant to Section 12(g) of the Act: None
_____________________________
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YesxNoo
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YesoNox
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes xNoo
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).YesxNoo
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. x
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”,filer,” “accelerated filer”,filer,” “smaller reporting company”,company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerx
Accelerated filero
Non-accelerated filero

Smaller reporting companyo
Emerging growth companyo
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YesoNox
The aggregate market value of the registrant’s common stock, $0.0001 par value per share, held by non-affiliates of the registrant on June 1, 2018,4, 2021, the last business day of the registrant’s most recently completed second fiscal quarter, was $96,776,869,889$188.31 billion (based on the closing sales price of the registrant’s common stock on that date). Shares of the registrant’s common stock held by each officer and director and each person who owns 5% or more of the outstanding common stock of the registrant have been excluded in that such persons may be deemed to be affiliates. This determination of affiliate status is not necessarily a conclusive determination for other purposes. As of January 18, 2019, 487,725,91514, 2022, 471.7 million shares of the registrant’s common stock, $0.0001 par value per share, were issued and outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Proxy Statement for the registrant’s 20192022 Annual Meeting of Stockholders (the “Proxy Statement”), to be filed within 120 days of the end of the fiscal year ended November 30, 2018,December 3, 2021, are incorporated by reference in Part III hereof. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not deemed to be filed as part hereof.




ADOBE INC.
FORM 10-K
 
TABLE OF CONTENTS
 
Page No.
PART I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART IIPage No.
PART I
Item 1.5.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II
Item 5.
Item 6
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
PART III
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
PART IV
Item 15.
Item 16.




 

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Forward-Looking Statements
In addition to historical information, this Annual Report on Form 10-K contains forward-looking statements, including statements regarding product plans, future growth, market opportunities, strategic initiatives, industry positioning, customer acquisition and retention, the amount of annualized recurring revenue, revenue growth and revenue growth.anticipated impacts on our business of the ongoing COVID-19 pandemic and related public health measures. In addition, when used in this report, the words “will,” “expects,” “could,” “would,” “may,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “targets,” “estimates,” “looks for,” “looks to,” “continues” and similar expressions, as well as statements regarding our focus for the future, are generally intended to identify forward-looking statements. Each of the forward-looking statements we make in this report involves risks and uncertainties that could cause actual results to differ materially from these forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, those discussed in the section entitledtitled “Risk Factors” in Part I, Item 1A of this report. You should carefully review theThe risks described herein and in other documents we file from time to time with the U.S. Securities and Exchange Commission (the “SEC”), including our Quarterly Reports on Form 10-Q to be filed in 2019. Youfiscal 2022, should be carefully reviewed. Undue reliance should not place undue reliancebe placed on these forward-looking statements, which speak only as of the date of this Annual Report on Form 10-K. We undertake no obligation to publicly release any revisions to the forward-looking statements or reflect events or circumstances after the date of this document, except as required by law.


PART I
ITEM 1.  BUSINESS
OVERVIEW
Founded in 1982, Adobe Inc. (formerly Adobe Systems Incorporated) is one of the largest and most diversified software companies in the world. We offer a line of products and services used by creative professionals, including photographers, video editors, graphic and experience designers and game developers; communicators, including content creators, students, marketers and knowledge workers, students, application developers, enterprisesworkers; businesses of all sizes; and consumers for creating, managing, delivering, measuring, optimizing, engaging and transacting with compelling content and experiences across personal computers, smartphones, other electronic devices and media. digital media formats.
We market our products and services directly to enterprise customers through our sales force and local field offices. We license our products to end users through app stores and our own website at www.adobe.com. We offer many of our products via a Software-as-a-Service (“SaaS”) model or a managed services model (both of which are referred to as hosted or cloud-based) as well as through term subscription and pay-per-use models. We also distribute certain products and services through a network of distributors, value-added resellers (“VARs”), systems integrators (“SIs”), independent software vendors (“ISVs”), retailers, software developers and original equipment manufacturers (“OEMs”). In addition, we license our technology to hardware manufacturers, software developers and service providers for use in their products and solutions. Our products run on personaldesktop and server-basedlaptop computers, as well as on smartphones, tablets, and other devices and the web, depending on the product. We have operations in the Americas,Americas; Europe, Middle East and Africa (“EMEA”),; and Asia-Pacific (“APAC”).
Adobe was originally incorporated in California in October 1983 and was reincorporated in Delaware in May 1997. Our executive offices and principal facilities are located at 345 Park Avenue, San Jose, California 95110-2704. Our telephone number is 408-536-6000 and our website is www.adobe.com. Investors can obtain copies of our SEC filings from this siteour website free of charge, as well as from the SEC website at www.sec.gov. The information posted to our website is not incorporated into this Annual Report on Form 10-K.

BUSINESS OVERVIEW
OFFERINGS
For over 35almost 40 years, Adobe’s innovations have transformed how individuals, teams, businesses and governments interact.engage and interact across all types of media. We help our customersdeliver tools and services to empower individuals to create, collaborate and deliver the mostexpress their vision, transform businesses with compelling, personalized experiences in a streamlined workflowworkflows and optimize those experiences for greater return on investment. Our solutions turn ordinary interactions into valuable digital experiences, across media and devices, anytime, anywhere.connect communities with new levels of collaboration.
While we continue to offer a broad portfolio of products, services and solutions, we focus our investments in two areas of strategic growth areas:growth:
Digital Media—providingMedia. We provide products, services and solutions that enable individuals, teams and enterprises to create, publish and promote their content anywhere. Our customers include content creators, web designers, app developers, enthusiasts,anywhere and digital media professionals, as well as management in marketing departmentsaccelerate their productivity by modernizing how they view, share, engage with and agencies, companies and publishers. Our customers also include knowledge workers who create, collaborate on documents and distribute documents.creative content. Our Digital Media segment is centered around Adobe Creative Cloud and Adobe Document Cloud, which include Creative Cloud Express, Photoshop, Illustrator, Lightroom, Premiere Pro, Acrobat,
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Adobe Sign and many more products, offering a variety of tools for creative professionals, communicators and other consumers. This is the core of what we have delivered to users for over 25 years,decades, and we have continually evolved and expanded our business model to provide our customers with a range of flexible solutions that allow them to reach their full creative potential anytime, anywhere, on any device and on projects of all types.
Digital Experience—providing enterprisesExperience. We provide an integrated platform and set of applications and services through Adobe Experience Cloud that enable brands a comprehensive and integrated suite of products, servicesbusinesses to create, manage, execute, measure, monetize and solutions for creating, managing, executing, measuring and optimizingoptimize customer experiences that span from advertisinganalytics to

commerce. Our customers include marketers, advertisers, agencies, publishers, merchandisers, merchants, web analysts, data scientists, developers marketingand executives information management executives, product development executives, and sales and support executives. Our robustacross the C-suite. The foundation of our offering is Adobe Experience Platform, which provides enterprisesbusinesses and brands a profilewith an open and extensible system for customer experience management that enables deeptransforms customer data into robust customer profiles that update in real time and uses insights anddriven by artificial intelligence (“AI”) to enable the delivery of personalized digital experiences delivered with our Adobe Experience Cloud solutions. By combiningacross various channels in milliseconds.

With the creativitycreative power of our Digital Media business withand the sciencedata-based tools of our Digital Experience business, we are able to offer a comprehensive suite of offerings to our customers. Through these tools and services, we help our customers more efficiently and effectively make, manage, measure and monetize their content across channels and devices with an end-to-end workflow and feedback loop.
We believe we are uniquely positioned to be a leader in both the Digital Media and Digital Experience markets,of these areas, where our mission is to change the world through digital experiences. By integrating products from each of these areas, our customers are ableexperiences has never been more relevant, as people seek new ways to utilize a comprehensive suite of solutionscommunicate and services that no other company currently offers.businesses continue to invest in digital transformation. In addition, our ability to deliver innovation and productivity improvements across customer workflows involving the creation, management, delivery, measurement and optimization of engaging content favorably positions Adobe as our customers continue investingto invest in engaging their constituents digitally.delivering digital experiences.

SEGMENTS
Our business is organized into three reportable segments:
Digital Media, Media;
Digital Experience,Experience; and Publishing.
Publishing and Advertising.
These segments provide Adobe’s senior management with a comprehensive financial view of our key businesses. Our segments are aligned around our two strategic growth opportunities further described above, placingbelow, and our Publishing business in alegacy products and solutions are contained within the third segment, that contains some of our mature productsPublishing and solutions.Advertising.

MARKET OVERVIEW
This overview provides an explanation of our markets and a discussion of strategic opportunities in fiscal 20192022 and beyond for each of our segments. See the section titled “Results of Operations” withinin Part II, Item 7 titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” of this report and Note 2 of our Notes to Consolidated Financial Statements for further segment information.

Digital Media
Digital Media Opportunity
Recent technology trends inIn today’s digital communications continue to provideworld, design and creativity have never been more relevant, providing a significant market opportunity for Adobe in digital media. Everyone has a story to tell—from creative professionals, to communicators, to consumers, to first-time creators—and they need the tools, services and capabilities at their fingertips to tell those stories on an ever-increasing number of canvasses. In today’s world where the velocity of creation and consumption of digital contenta creator economy that is ever increasing, customerscontinually expanding, creators are looking for a waytools to meet demand with engaging online experiences.help them easily make and share unique and beautiful content without complexity. At the same time, creativity is becoming increasingly collaborative, more critical to every company’s success and more complex. We believe Adobe is in a strong position to capitalize on this opportunity by driving modernization andthese trends with innovation that will accelerate the creative process across all platformsto empower individuals to create wherever inspiration strikes and devices, deepen engagement with communities,enable more effective collaboration between creators and accelerate long-term revenue growth by focusing on cloud-based offerings, which are licensed on a subscription basis.stakeholders.
The flagship of our Digital Media business is Adobe Creative Cloud—Cloud, a subscription service that allows members to use Adobe’sour creative products integrated with cloud-delivered services across desktop, web and mobile devices. Creative Cloud members can downloadWe believe in creativity for all, and access the latest versions of our creative products such as Photoshop, Illustrator, Premiere Pro, Lightroom CC, InDesign, Adobe XD and many more creative applications. To expand our reach and improve the way we serve the needs of our customers, we create different combinations of these services, including our launch of a mobile photography offering that has brought new customers into our franchise and grown the amount of our photography subscriptions. In addition, members can access built-in templates to jumpstart designs and step-by-step tutorials to sharpen skills and get up to speed quickly. Through Creative Cloud, members can access online services to sync, store, and share files across users’ machines, access marketplace, social and community-based features within our Adobe Stock and Behance services, and create apps and websites, all at affordable subscription pricing for cost-sensitive customers.
Adobe continues to redefine the creative process with Adobe Creative Cloud so that our customers can obtain everything they need to create, collaborate and be inspired. A core part of our strategy is Adobe Sensei, a proprietary framework and set of intelligent services for dramatically improving the design and delivery of digital experiences. Adobe Sensei leverages Adobe’s massive content and data assets, as well as its deep domain expertise in the creative, marketing and document segments, within a unified artificial intelligence (“AI”) and machine learning framework to help customers discover hidden opportunities, reduce tedious processes, and offer relevant experiences to every customer.
Adobe Creative Cloud addresses the needs of all content creators, from creative professionals, such as artists, designers, developers, students and administrators. Theyadministrators, to knowledge workers, marketers, educators, enthusiasts and communicators and to consumers. Our customers rely on our products for publishing, webcontent creation, photo editing, design, and development, video and animation production, mobile

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mobile app and gaming development and document creationmore. In this era of connected creativity, we envision Creative Cloud functioning as a creative system, keeping our users connected to everything and collaboration. End users of oureveryone they need to make a project successful. We believe we have significant opportunities to grow by expanding content-first, task-based creativity, advancing every creative products work in businesses ranging from large publishers, media companiescategory across desktop, web and global enterprises, to smaller design agencies,mobile, expanding 3D and individual freelancers. Moreover, our creative products are used to create much of the printed and online information people see, read and interact with every day, including video, animation, mobile and advertising content. Knowledge workers, educators, hobbyists and consumers also use our products to create and deliver content. We have introduced new products, features and services to address emerging categories ofimmersive content creation, such as voice-based prototyping, refined content creation tools, 3D, augmented reality, virtual realityenabling seamless collaboration across all stakeholders and user experience design. New projects announcedinspiring and solutions offered include Project Gemini, a mobile drawingempowering the creative community through sharing and painting application, featuring live brushes that mimic natural media like oil paint and watercolors in amazingly lifelike ways; Adobe Premiere Rush, an easy-to-use video editing app that simplifies video creation and sharing on platforms including YouTube and Instagram, while delivering professional quality video results for social media marketers, video bloggers and video enthusiasts; and Photoshop on iPad to enable a seamless experience across devices, and attract a new, mobile-centric audience.monetization.
Adobe’s Digital Media segment also includes our Adobe Document Cloud business, built arounda unified, cloud-based document services platform, which integrates Adobe’s pioneering PDF technology with our Acrobat family of products, including Adobe Acrobat and Adobe Acrobat Reader, andSign applications to deliver fully digital document workflows. Digital documents have a set of integrated, cloud-based document services, including Adobe Sign and Adobe Scan. Tensmission-critical role in powering modern businesses with hundreds of millions of knowledge workerscommunicators worldwide interactinteracting with documents daily. For over 25 years,every day. With this digital transformation, we have the opportunity to continue to accelerate document productivity with Adobe Document Cloud, modernizing how people view, share and engage with documents. In our Adobe Document Cloud business, Adobe Acrobat has provided for the reliable creationachieved strong market adoption and exchangea leadership position in document-intensive industries such as government, financial services, pharmaceutical, legal, aerospace, insurance and technical publishing. Trillions of electronic documents, regardless of platform or application source type. Users can collaborate on documents with electronic comments and tailor the security of a file in order to distribute reliable Adobe PDF documents are created every year, which reflects the growing role PDF plays across practically every segment of the economy, and there are hundreds of millions of users that can be viewed, printed or filled out utilizing our freeengage with PDF files on a daily basis, in industries such as legal, financial services and publishing, as well as a broader array of communicators and Acrobat Reader on any device. Acrobat provides essential electronic documentusers, who can also use the expanded capabilities and services to help knowledge workers accomplish a wide variety of tasks ranging from simple publications and forms to mission-critical engineering documentation and architectural plans. Withprovided by our Acrobat productapplications and its innovative cloudthe document services we have extended the capabilities of our solutions. Users can turn slow, manual signing processes into automated experiences and collect signatures with Adobe Scan and Adobe Sign. In addition, we have mobile apps such as Adobe Scan that allows any user to create a PDF with the camera on their phone.platform found in Document Cloud.
Digital Media Strategy
Our goal for our Digital Media business is to be the leading platform for creativity and digital document solutions, where we offer a range of products and services that allow individuals, teams, small and medium businesses, enterprises and government institutions, including both professionals and enthusiasts, to design and deliver amazing digital content.
Wecontent seamlessly. With content creation, consumption and monetization happening across all surfaces and media types, we aim to deliver new ways to unleash creativity and accelerate document productivity, and we believe therethis is an area of significant opportunity for growth across all customer segments and expect Adobe Creative Cloud will drive sustained long-term revenue growth through a continued expansion of our customer basebase. We aim to achieve this by acquiring new users in North America and international markets, especially in emerging markets where there is an opportunity to target new creative professionals and enthusiasts entering the market, and drive conversion of non-genuine Adobe users. Enabling students to create and tell their stories is another opportunity where Adobe Spark uniquely positions us to deliver on the needs of educators and students in and outside of classrooms.
    We will continue to deepen our relationship with existing users through meeting their needs holistically and delivering additional features and value, includingusing data-driven customer engagement, AIdriving product-led growth through innovation to make our creative applications more accessible and machine learningeasier to learn and meeting customer needs holistically to increase the value of our products.
We continue to redefine the creative process with Creative Cloud, so that our customers can connect with everything and everyone they need to create, collaborate and be inspired. We are empowering content-first, task-based creativity with our launch of Creative Cloud Express, a web and mobile application with a content- and template-first experience to enable a broad spectrum of users, including novice content creators, communicators and creative professionals, to create, edit and customize content quickly and easily, in December 2021. We aim to continue to advance every creative category across desktop, web and mobile. We have delivered our flagship applications, including Photoshop, Illustrator and Lightroom, on desktop and mobile devices to allow users the ability to work from anywhere on any device and to collaborate with stakeholders. We are building collaboration deeply into our applications and workflows to enable seamless collaboration across stakeholders. We are taking Creative Cloud to the web, beginning with a public beta version of Photoshop, which will allow Creative Cloud subscribers to make edits to and collaborate on their files directly in their browser. We are continuing to focus on democratizing 3D and immersive content creation with Adobe Aero and our Substance suite of products, as well as through Adobe Sensei,integrating our Substance 3D capabilities into our other applications. We continue to introduce new features and solutions in our products, such as auto-masking and new design categories.and improved neural filters in Photoshop, auto-captioning in Premiere, adjustment layers and perspective grids in Adobe Fresco and additional motion features in Adobe XD. We are pursuing new ways to inspire, empower and connect the creative community, such as through our Create Change series, our creative residency program and supporting live, interactive tutorials with creators on Behance. We also offer a range of other creative tools and services, including hobbyist products, such as Photoshop Elements and Premiere Elements; libraries of creative assets, such as Adobe Stock and Adobe Fonts; mobile-first apps, such as Photoshop Camera; and Creative Cloud Libraries, a central place for users to store their assets. Further descriptions of our Digital Media products are included below under “Principal Products and Services.”
On October 7, 2021, Adobe acquired Frame.io and began integrating its leading cloud-based video collaboration platform into Adobe Creative Cloud. With the acquisition of Frame.io, we aim to make the creative process even more collaborative, productive and efficient by enhancing Adobe Creative Cloud with Frame.io’s cloud-native collaboration workflows, while continuing to enable third-party applications. As appropriate,a first step in this direction, we planare more deeply integrating and enhancing Frame.io’s review and approval capabilities in Premiere Pro and After Effects to optimizedeliver a native collaborative platform for video editing.
In our Creative Cloud business, we continue to employ a pricing strategy, andas appropriate, to move our customers to higher priced and better valuebetter-value offerings and continue to employ targeted promotions thatas well as attract past customers and potential users to try out our products and ultimately subscribe to Adobe Creative Cloud. To target new customers and better address the needs of our existing customers, we will continue to invest in driving innovation to maintain the leadership position that we have established. We offer a marketplace for Creative Cloud subscribers to enable the delivery and purchase of stock content in our Adobe Stock service. Overall, our strategy with Creative Cloud is designed to enable us to increase our revenue with users, attract more new customers, and grow a recurring and predictable revenue stream that is recognized ratably.
subscribe. As part of our Adobe Creative Cloud strategy, we utilizeuse a data-driven operating model and our Digital Experience solutions offered through Adobe
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Experience Cloud solutions to drive and optimize customer awareness, engagement and licensing of our creative products and services at every stop of the customer journey through our website and across other channels. Adobe.com is increasingly becoming the central destination site where we engage individual and small business customers to sign up for and renew Creative Cloud subscriptions. Our customers have the flexibility to subscribe to over twenty of our Creative Cloud products through a single subscription or, for many of our applications, through various collections of our individual subscriptions to point products. To better serve our current users and potential users, we offer free and premium levels for certain applications, such as Creative Cloud Express, and targeted packages and suites, such as our Photography Plan and Substance 3D Collection. We offeruse our data-driven operating model to optimize conversion of our users of free apps and trials to attract newpaid subscribers. Our collaboration tools and services help us to further expand our universe of business customers beyond creative professionals to other stakeholders who use our products for review and through a data-driven model, we optimize conversion of these trialists to paid subscribers.approval purposes, copywriting or leveraging templates for social media marketing. We utilize channel partners to target mid-size creative customers with our Creative Cloud for teams offering. Our direct sales force is focused on building relationships with our largest customers and driving adoption of our Creative Cloud for enterprise offering.
We offer many of the products included in Adobe Overall, our strategy with Creative Cloud onis designed to enable us to increase our revenue with existing users, attract new customers and grow a standalone basis, including subscriptions to the Creative Cloud version of certain point products. We also offer a range of other creative toolsrecurring and services, including our hobbyist products such as Photoshop Elements and Premiere Elements, Adobe Fonts (formerly Typekit) and mobile apps such as Photoshop Mix, Photoshop Sketch, Photoshop Fix, Adobe Capture, and Adobe Spark. Further descriptions of our Digital Media products are included below under “Principal Products and Services.”

predictable revenue stream that is recognized ratably.
In our Adobe Document Cloud business, we expect to drive sustained long-term revenue growth through a continued expansion of our customer base by continuing to deliver the best PDF experience on and across every platform, improve Acrobat web’s functionality and single-click ease of use, expand the number of task-based actions in Acrobat, integrate Adobe Sign into Acrobat has achieved strong market adoptionacross all surfaces, drive innovation with Adobe Sensei (machine-learning/AI) to make both new and legacy documents more intelligent and responsive, unlock business workflows through PDF and Adobe Sign APIs, and leverage diversified go-to-market motions to reach all segments. With over 50 million searches for PDF-related actions per month, we intend to harness that demand and attract new users to our Document Cloud services through Acrobat web, which allows anyone to quickly access tools to create, edit, convert, sign and compress PDFs through their web browser. As with our Creative Cloud strategy, we utilize a leadership position in document-intensive industries such as government, financial services, pharmaceutical, legal, aerospace, insurance and technical publishing. We believe there remain tens of millions of users - both individuals and enterprises - who need the capabilities provided by Acrobat and the service capabilities found in Document Cloud. We plan to build out a data drivendata-driven operating model to market the benefits of our Document Cloud solutions combined with the low entry point ofand optimize our subscription-based pricing tofor individuals as well as small and medium-sized businesses, large enterprises and government institutions around the world. We intend to continue promoting the capabilities of our cloud-based document solutions and Adobe Sensei features to millions of Acrobat users and hundreds of millions of Acrobat Reader users. We aim to increase our seat penetrationreach in our key markets through the utilization of our corporate and volume licensing programs. We also intend to increase our focus on marketing and licensing Acrobat in targeted vertical markets such as education, financial services, telecommunications and government, as well as on expanding into emerging markets. We will continue to engage in strategic partnerships to help drive the enterprise business, including our partnershippartnerships with Microsoft. OurMicrosoft, Workday, ServiceNow and Notarize.
As our Document Cloud customers increasingly expect business processes to be seamless across devices and the web, we are expanding our Document Cloud capabilities to meet this need. Acrobat Reader is available on mobile devices, with many of its standard features available on the go, and features “Liquid Mode” to automatically reformat PDFs for quick navigation and easier consumption on smaller screens. Acrobat is also available on the web, delivering quick results for common PDF actions with a single click. Adobe Scan powers mobile devices with scanning capabilities, transforming paper documents into full-featured PDFs. Adobe Sign servicealso provides a green alternative to costly, paper-based solutions and isoffers a more modern, and convenient waysolution for customers to digitally manage their documents, automate processes and contract workflows. The Adobe Scan app for mobile devices can be used to capture paper documents as images and transform them into full-featured PDFs via Document Cloud services that can be shared immediately, essentially putting scanning capabilities in the pocket of every person. We believe that by growing the awareness of electronic signatures in the broader contract delivery and signing market, utilizing Adobe Sensei to enhance customer experiences through machine learning and AI and continuing to add new capabilities to our Acrobat, Adobe Scan and Adobe Sign offerings, we can help our customers continue to migrate away from paper-based express mailingprocesses and adopt our solutionsolutions to modernize and digitize document experiences, growing our revenue with this business in the process.
Digital Experience
Digital Experience Opportunity
Digital transformation is a macro trend that affects every business, government and educational institution today—every business is a digital business. Consumers today increasinglybuy experiences, not just products, and they demand compellingpersonalized digital experiences in their digital interactions, that are relevant, engaging, seamless and secure across an ever-expanding range of channels and devices. Enterprises and brands recognize thatBusiness customers increasingly have more choices and lower switching costs than ever before. In this new hyper-connected digital environment, it is the customer experience that differentiates brands and ultimately determines customer loyalty. Assame expectations, which drives business-to-business (“B2B”) companies to deliver business-to-consumer (“B2C”) experiences with a result, businesses must determine how to best attract, engage, acquire and retain customers in a digital world where the reach and quality of experiences directly impact success.“business-to-everyone” (“B2E”) strategy. Delivering the best, personalized experience to a consumer at a given moment requires the right combination of data, insights and content. Executivescontent across multiple channels in real time and at scale. In turn, executives, including those at the world’s leading brands, are increasingly demandingseeking solutions that optimize their consumers’ experiencesenable real-time personalization at scale. Marketing and deliver the greatestIT teams are looking for a return on marketing and IT spend so they caninvestment to demonstrate the business impact of their programs using objective metrics.transformation initiatives.
We believe thereAdobe Experience Cloud is a significant opportunity to address these challenges and help customers transform their businesses. The world’s leading brands are increasingly steering their marketing, advertising, and development budgets towardpowering digital experiences. As enterprises make this move to digital, our opportunity is accelerating as brands seek vendors to help them navigate this transition. Enterprises have a mandate to deliver meaningfulbusinesses by providing exceptional experiences to their consumers across digital channels and in areas such as sales, support, and product interactions where consumers expect experiencescustomers via a comprehensive suite of solutions. We continue to be consistent and personalized.believe that addressing the challenges of customer experience management is
Our Adobe Experience Cloud business targets this
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a large and growing opportunity by providing comprehensive solutions that include analytics, targeting, advertising optimization, digital experience management, marketing automation and engagement, cross-channel campaign management, content management, asset management, audience management, premium video delivery, digital commerce enablement, order management, predictive intelligence and monetization. These comprehensive solutions enable marketerswe are in position to measure, personalize and optimize digital experiences across channels for optimal performance.
We believe the market for Adobe Experience Cloud is large and rapidly growing as morehelp businesses and enterprises invest in solutions that aid their goals to transform how they engage with their customers and constituents digitally.
Digital Experience Strategy
Our goal is to be the leading provider of cloud-based solutions that enable our customers to provide exceptionalfor delivering digital experiences and enableenabling digital transformation. Our integrated cloud-based solutionsThe Adobe Experience Cloud applications and services are designed to manage customer journeys, enable enterprises to build personalized campaigns, offer shoppable experiences manage advertising,at scale and gain deepdeliver intelligence about their customers. Our content and data platform providesfor businesses of any size in any industry. The Adobe Experience Platform further strengthens our differentiation and competitive advantage.advantage offering a way to connect our comprehensive set of solutions.
Adobe Experience Cloud consists ofdelivers solutions for our customers across the following cloud offerings:strategic growth pillars:
Adobe Advertising Cloud—delivers an end-to-end platform for managing advertising across traditional TVData insights and digital formats, and simplifies the delivery of video, display and search advertising across channels and screens; uses Adobe Sensei to enable machine learning and predictive intelligence, automates digital media buying to traditional TV advertising; automates ad creation and integrates with Adobe Creative Cloud products; and combines capabilities

from the Adobe Advertising Cloud Demand-Side Platform, Adobe Advertising Cloud Search, Adobe Advertising Cloud TV, and Adobe Advertising Cloud Creative offerings.
audiences. Our solutions, including Adobe Analytics, Cloud—enables businesses to move from insights to actions in real time by uniquely integrating audiences as the core system of intelligence for the enterprise; makes data available across all Adobe clouds through the capture, aggregation, rationalization and understanding of vast amounts of disparate data and then translating that data into singular customer profiles; includes AdobeExperience Platform, Customer Journey Analytics, and Adobe Audience Manager.Manager and our Real-time Customer Data Platform, deliver robust customer profiles and AI-powered analytics across the customer journey to assist our customers in providing timely, relevant experiences across platforms.
Adobe Marketing Cloud—provides an integrated set ofContent and commerce. Our solutions to help marketers differentiate their brandscustomers manage, deliver and engage their customers, helping businesses manage, personalize, and orchestrate campaigns and customer journeys across business-to-business (“B2B”) and business-to-consumer (“B2C”) use cases; includesoptimize content delivery, through Adobe Experience Manager (“AEM”), Adobe Campaign, Adobe Target, Marketo Engagement Platform, and Adobe Primetime.
Magento Commerce Cloud—offers digital commerce enablement and order orchestration for both physical and digital goods across a range of industries, including consumer packaged goods, retail, wholesale, manufacturing and the public sector, and brings together digital commerce, order management and predictive intelligence to enable shopping experiences that scale from mid-market to enterprise businesses.businesses, with Adobe Commerce.
Customer journeys. Our solutions help businesses manage, test, target, personalize and orchestrate campaigns and customer journeys across B2E use cases, including through Marketo Engage, Adobe acquired Magento on June 18, 2018Campaign, Adobe Target and integrated it into theJourney Optimizer.
Marketing workflow. We offer Adobe Experience Cloud as the Magento Commerce Cloud. Adobe acquired Marketo on October 31, 2018 and began integrating it into the Adobe Marketing Cloud as the Marketo Engagement Platform. Marketo Engagement Platform isWorkfront, a cloudwork management platform for global business-to-businessdirected toward marketers driving new business growth by personalizing complex buyer journeys and empowering go-to-market teams to optimize the enterprise buyer experience. As part of the Adobe Marketing Cloud, the Marketo Engagement Platform simplifies how companies plan, orchestrate and measure engagement with prospects and customers at every stage of their experience through both lead and account-based marketing strategies, while uniquely aligning marketing and sales teams across every channel through a single, enterprise-grade platform.campaign workflows.
We also believe the AI and machine learning framework enabled by our strategy with Adobe Sensei enhances the delivery of digital experiences. Adobe Experience Cloud offers domain-specific AI services powered by Adobe Sensei that work with Adobe Experience Platform to augment existing Experience Cloud product offerings. These AI services help provide domain-specific intelligence in areas such as attribution and automated insights, customer journey management, lead management, sentiment analysis, one-click personalization, enhanced anomaly detection and more. By building on existing features such as Enhanced Anomaly Detection, Auto-Target, and other capabilities,these AI-powered services, we believe Adobe Sensei will increase the value we provide our customers and create a competitive differentiation in the market.
Adobe Experience Cloud also offers an open platform and ecosystem through the Adobe Experience Platform, AI services and developer services through Adobe I/O. Adobe Experience Platform provides the underlying infrastructure to make customer experience management possible by standardizing data into an easily sharable format consumable by Adobe Sensei and provides an open and extensible cloud infrastructure for Adobe Experience Cloud that allows data to flow freely within the Adobe Experience Platform and between Adobe Experience Cloud solutions and third-party software. This open architecture offers scalability with a wide variety of supporting products and services, empowers users to quickly develop innovative applications to interact with consumers and enables a broad industry ecosystem.
To drive growth of Adobe Experience Cloud, we are focused on delivering the best customer experience management solutions for B2E, enterprise and mid-market through our applications, services and platform. We also intend to focus on customer engagement, growinggrowth within existing customer accounts and product differentiation. We are also investing in thecontinuing to add new services, such as Adobe Developer App Builder and Adobe Experience Platform, which is powered byCloud for Healthcare, and add new functionality and features to our current offerings, such as a new B2B edition of Adobe Sensei to help users weave all their data together so they can better understand customer behavior and deliver the best experiences in real time. Our OpenReal-Time Customer Data Initiative is an open alliance among Adobe, Microsoft and SAP, that enables a seamless flow of customer data within thePlatform, Adobe Experience Platform.Manager Screens and new personalization features in Adobe Experience Cloud. To give our customers increased flexibility, better functionality and expand our reach, we are also delivering new and improved integrations, such as increased synergy between our Experience Cloud products and Creative Cloud and Adobe Sign. Within our established base of customers, we intend to pursue growth through continued expansion of mid-market and enterprise customer accounts by encouraging such customers to take advantage of our suite of end-to-end products. We utilize a direct sales force to market and license our Experience Cloud solutions, as well as an extensive ecosystem of partners, including marketing agencies, SIs and ISVs that help license and deploy our solutions to their customers. Strategic partnerships, such as the oneones we have formed with Microsoft, ,IBM, Fluent Commerce and Dentsu, continue to increase our market reach. We have made significant investments to broaden the scale and size of all of these routes to market and believe these investments will result in continued growth in revenue in our Digital Experience segment in fiscal 20192022 and beyond.
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Table of Contents
Publishing and Advertising
Our Publishing and Advertising segment contains legacy products and services that address diverse market opportunities including eLearning solutions, technical document publishing, web conferencing, document and forms platform, web application development, high-end printing and high-end printing.our Adobe Advertising Cloud offerings. Graphics professionals and professional publishers continue to require quality, reliability and efficiency in production printing, and our Adobe PostScript and Adobe PDF printing technologies provide advanced functionality to meet the sophisticated requirements of this marketplace. As high-end printing systems evolve and transition to fully digital, composite workflows, we believe we are well positioned to be a supplier of software and technology based on the Adobe PostScript and Adobe PDF standards for use by this industry.
Adobe Advertising Cloud delivers an end-to-end, demand-side platform for managing advertising across digital formats and simplifies the delivery of video, display and search advertising across channels and screens.
We generate revenue in our legacy Publishing products and services by licensing our technology to OEMs that manufacture workflow software, printers and other output devices. In fiscal 2018,devices, and we maintained a relatively consistent quarterlygenerally generate revenue run-rate with the mature products we market and license in our Publishing business.Advertising through usage-based offerings.

COMPETITION
Overview
Adobe participates in a highly competitive environment globally, where our competitors vary by industry segment and range from large multinational enterprises to smaller entities with a more narrowly focused product offering. Across our business, we recognize hundreds of competitors worldwide. The markets for our products and services are characterized by intense competition, new industry standards, evolving distribution models, disruptive technology developments,innovation, frequent product introductions, short product life cycles, price cutting with resulting downward pressure on gross margins and price sensitivity on the part of consumers. Our future success will depend on our ability to enhance and better integrate our existing products, introduce new products on a timely and cost-effective basis, meet changing customer needs, provide best-in-class information security to build customer confidence and combat cyber-attacks, extend our core technology into new applications and anticipate emerging standards, business models, software delivery methods and other technological changes.

A summary of the competitive environment for each of our business segments is included below:
Digital Media

No single company has offerings that match the capabilities of our Adobe Creative Cloud products and services, but we face collectiveOur Digital Media segment faces competition from large, established companies as well as a variety of point offerings, free products and downloadable apps. OurWe compete in a constantly evolving market and face significant direct or indirect competition includesfrom desktop software companies; device, hardware and camera manufacturers; operating system developers that integrate digital imaging and image management features with their operating systems; smartphone and tablet manufacturers that integrate imaging and video software; proprietary and open source web-authoring tools; mobile-first applications; social media platforms that provide imaging and video offerings, from companies such as Apple, Autodesk, Avid, Corel, Microsoft, Affinity, Quarkincluding editing capabilities; stock content marketplaces; and others, as well as from many lower-end offerings.digital document creation, storage, collaboration and signing providers.
We believe competitive factors in our markets include brand leadership, product features and functionalities; integration with related tools and third-party applications; the intuitiveness and visual appeal of user interfaces; demonstrable cost-effective benefits to customers; pricing; the flexibility of services to match changing business demands; usability and accessibility on multiple devices, including mobile and desktop; and success in educating customers in how to utilize services effectively. We believe our greatest advantage in this space is the performance and scope of our integrated solutions, which work together as part of Creative Cloud or Document Cloud. We are a leader through our ability to offer a very broad and comprehensive array of products and services through our Adobe Creative Cloud. With Creative Cloud, we believe we compete favorably on the basis ofwell with our features and functionality, ease of use, product reliability, value and performance characteristics.
Professional digital imaging, drawing and illustration products are characterized by feature-rich competition, brand awareness and price sensitivity. Competition in this space is also emerging with drawing and illustration applications on tablet and smartphone platforms. The demand for professional web page layout and professional web content creation tools is constantly evolving and highly volatile. In this area, we face direct and indirect competition from desktop software companies and various proprietary and open source web-authoring tools.
We face competition from device, hardware and camera manufacturers as they try to differentiate their offerings by bundling, for free, their own digital imaging software or those of our competitors. Similarly, we face potential competition from operating system manufacturers as they integrate or offer hobbyist-level digital imaging and image management features with their operating systems. We also face competition from smartphone and tablet manufacturers that integrate imaging and video software into their devices to work with cameras that come as part of their smartphone and tablet offerings. In addition, social networking platforms such as Facebook (including Instagram), Snapchat, Twitter and Pinterest, as well as portal sites such as Google, Bing and Yahoo! are becoming a direct means to post, edit and share images, bypassing the step of using image editing and sharing software. Online storage and synchronization are becoming free and ubiquitous. Consumers will be encouraged to use the image and video editing software offered by those storage products, thus competing with our software.
In addition, the needs of digital imaging and video editing software users are constantly evolving due to rapid technology and hardware advancements in digital cameras, digital video cameras, printers, personal computers, tablets, smartphones and other new devices. Our imaging and video offerings, including Photoshop, Lightroom, After Effects, Premiere Pro, and Premiere Rush, face competition from established and emerging companies offering similar products.
New image editing applications for mobile devices and tablets with features that compete with our professional tools are also emerging as adoption of these devices grows. Our consumer digital imaging and video editing offerings are subject to intense competition, including customer price sensitivity and competitor brand awareness. We face direct and indirect competition in the consumer digital imaging space from a number of companies whose market software competes with our offerings.
The stock content marketplace has significant competition, especially in the microstock segment, where Adobe primarily operates today with our Adobe Stock offering. Key competitors in this segment include Shutterstock, Getty Images and a number of smaller companies. Deep product integration with Adobe Creative Cloud and superior reach and relationships with creative professionals around the world differentiate our Adobe Stock offerings.
The nature of traditional digital document creation, storage, and collaboration has been rapidly evolving as knowledge workers and consumers shift their behavior increasingly to non-desktop workflows. Competitors like Microsoft, Google, Box and Dropbox all offer competitive alternatives to our Adobe With Document Cloud, business for creating and managing PDFs. In addition, other PDF creation solutions can be found at a low cost or for freewe believe we compete well based on the web or via mobile applications. To address these competitive threats, weglobal use of PDF, our features and functionalities, which are working to ensurecritical tools for millions of business communicators, and our Document Cloud applications stay at the forefrontbrand leadership.
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Table of innovation in emerging opportunities such as PDF document generation, document collaboration and document security, document workflow management, easeful software integrations, enablement of paper to digital transformations, and accessibility and usability on multiple devices, including mobile and desktop.Contents

E-signatures have quickly become a core element of digital documents and are inherently part of a company’s digital document transformation efforts. Partnerships and integrations between these companies and third-parties create an increasingly competitive landscape in this space. Competitors to Adobe Sign include DocuSign.

Digital Experience

The markets in which ourOur Digital Experience business unit competes in markets that are growing rapidly and characterized by intense competition. Our Adobe Experience Cloud solutions face competition from large, established companies, such as Google, IBM, Oracle, salesforce.com, SAP, SAS, Teradata, Shopifyincluding large enterprise software, internet and others,database management companies, in addition to point product solutions and focused competitors. Additionally,competitors, and new competitors are constantly entering these markets. Some of these competitors provide SaaS solutions to customers, generally through a web browser, while others provide software that is installed by customers directly on their servers. In addition, we compete at times with our customers’ or potential customers’ internally developedinternally-developed applications. Of the competitors listed above, no single company has products identical to our Adobe Experience Cloud offerings. Adobe Experience Cloud competes in a variety of areas, including: reporting and analytics; cross-channel marketing and optimization; online marketing; audience management; advertising and real-time bidding technology; video delivery and monetization; marketing automation; digital commerce enablement; order management; web experience management and others.
Large software, internet and database management companies have expanded their offerings in the digital experience area, either by developing competing services or by acquiring existing competitors or strategic partners of ours. We believe competitive factors in our markets include the proven performance, security, scalability, flexibility and reliability of services; the strategic relationships and integration with third-party applications; the intuitiveness and visual appeal of user interfaces; demonstrable cost-effective benefits to customers; pricing; the flexibility of services to match changing business demands; enterprise-level customer service and training; perceived marketbrand leadership; the usability of services; real-time data and reporting; independence from portals and search engines; the ability to deploy the services globally; and success in educating customers in how to utilize services effectively. We believe we compete favorablywell with both the enterprise and low-cost alternatives based on many of these competitive factors including our strong feature set, the breadth of our offerings, our focus on global, multi-brand companies, our superior user experience, tools for building multi-screen, cross-channel applications, standards-based architecture, scalability and performance and leadership in industry standards efforts.
CreativePublishing and digital agencies, as well as SIs, are increasingly investing in acquiring their own digital experience technology to complement their creative services offerings. Adobe may face competition from these agencies and SIs as they come to market with best-of-breed offerings in one or more digital experience capabilities, or if agencies attempt to create a more complete technology platform offering. We believe our creative tools heritage differentiates us from our competitors. We have worked closely with marketing and creative customers for over 30 years. We also believe we have leadership in this space, with current customers representing leading global brands. Our comprehensive solutions extend more broadly than any other company in serving the needs of marketers and addressing this market opportunity; we integrate content and data, analytics, personalization, digital experience management, marketing automation, cross-channel campaign management, digital commerce, audience management, video delivery and monetization and social capabilities in our Adobe Experience Cloud. Most importantly, we provide a vision for our digital experience customers as we engage with them across the important aspects of their business, extending from their use of Adobe Creative Cloud and Adobe Document Cloud to how they manage, deliver, measure and monetize their content, participate in digital commerce, and create highly personalized and engaging shoppable experiences with our Experience Cloud.

Publishing

Advertising
Our Publishing and Advertising product offerings facefaces competition from large-scale publishing systems and XML-based publishing companies, as well as lower-end desktop publishing products. Similarly, ourOur web conferencing product faces competition from a number of established products from other companies, including Cisco, Citrix and Microsoft.large software companies. Competition involves a number of factors, including:including product features, ease-of-use, printer service support, the level of customization and integration with other publishing system components,supported, the number of hardware platforms supported, service and price. We believe we can successfully compete based upon the quality and features of our products, integrations with our Creative Cloud, Document Cloud and Digital Experience products and our strong brand among users, the widespread adoption of our products among printer service bureaus, and our extensive application programming interfaces.users.
In printing technologies, we believe the principal competitive factors for OEMs in selecting a page description language or a printing technology are product capabilities, market leadership, reliability, price, support and engineering development assistance. We believe that our competitive advantages include our technology competency, OEM customer relationships and our intellectual property portfolio.


PRINCIPAL PRODUCTS AND SERVICES
Digital Media Offerings
Creative Cloud
Adobe Creative Cloud is a cloud-based subscription offeringapp that enables creative professionals and enthusiasts alike to express themselves with apps and services for photography, design, video, web and more that connect across devices, platforms and geographies. Members have access to a vibrant creative community, publishing services to deliver apps and websites, cloud storage to easily sync and access their work, the ability to sync their files to virtually any device,and assets across apps, platforms and devices using Creative Cloud Libraries, collaboration capabilities with team members and new products and exclusive updates as they are developed. Creative Cloud members can build a Creative Profile which persists wherever they are. A user’s Creative Profilethat moves with them via Creative Cloud services from app to app and device to device, giving them immediate access to their personal files, photos, brushes, graphics, colors, fonts, text styles, desktop setting customizations and other important assets. Creative Cloud subscriptions include allAll of the applications listed below and many more.more are available through subscriptions to Creative Cloud. Many of our applications are also available as a point product subscription.
Adobe Photoshop and Adobe Lightroom
Adobe Photoshop is the world’s most advanced digital imaging and design app.app, with powerful editing and effects tools to transform photos. It is used by photographers, designers, animators,available on desktop and iPad, and we recently released a web professionals, and video professionals, andversion that is available in public beta to subscribers. Adobe Creative Cloud subscribers. Lightroom CC,is our cloud-based photo service for editing, organizing, storingthat allows subscribers to edit, organize, store and sharingshare photos is also availableacross desktop, tablet and mobile devices. In addition to Creative Cloud subscribers. Customers can also subscribeindividual subscriptions to Photoshop orand Lightroom, CC as individual cloud-enabled subscription products, or through ourwe offer a Photography Plan, which is a cloud-enabledmore limited cloud-based offering than Creative Cloud, targeted at photographers and photo hobbyistsenthusiasts and includes Photoshop, Lightroom CC, integrated cloud services, and Lightroom Classic, a desktop-only version of theClassic. For users looking for fast and powerful photo service app.
Weediting on mobile devices, we also offer Photoshop Elements,Express, which is targeted at consumers who desire the brand and power of Photoshop through an easy-to-use interface. For tablet and smartphone users, we offer several mobile apps including Photoshop Sketch, Photoshop Mix, Photoshop Express, Lightroomuses a touch-based interface for mobile and Photoshop Fix—all of which enable sophisticated photo editing and content creation using a touch-based interface on tabletcreation.
Adobe Illustrator and mobile devices.
IllustratorAdobe Fresco
Adobe Illustrator is our industry-standard vector graphics app for desktop and iPad used worldwide by designers of all types who want to create digital graphics and illustrations for all kinds of media—print, web, interactive, video and mobile—from web icons and mobile graphics to product packaging to book illustrations and billboards,billboards. Adobe Fresco is our illustration app, available as a free or premium version and for all kindson iPhone, iPad, Microsoft Surface tablet and Wacom MobileStudio devices, that
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brings together the world’s largest collection of vector and mobile. Illustrator is availableraster brushes and Live Brushes, powered by Adobe Sensei, to deliver a natural painting and drawing experience.
Adobe Creative Cloud subscribers, and customers can also subscribe to use it as an individual subscription product. Users can also utilize mobile apps such as Illustrator Draw to gain access to Illustrator capabilities on their tablets and mobile devices, and sync their work through Adobe CreativeSync for use with Illustrator on their desktop.
InDesign
Adobe InDesign is thean industry-leading design and layout app for print and digital media. Our customers use it to design,create, preflight and publish a broad range of content including newspapers and magazines for print, online and tablet app delivery. From stationery, fliers and posters to brochures, annual reports, magazines and books with professional layout and typesetting tools, customers can create multicolumn pages that feature stylish typography and rich graphics, images, and tables. Tight integration with other Adobe offerings such as Photoshop, Illustrator, and Acrobat, enables customers to work productively in printAdobe Stock and digital workflows. InDesign integrates seamlessly with Adobe InCopy so customers can work on layouts simultaneously with writers and editors.expands InDesign’s capabilities. Customers can also access AdobeAdobe’s digital publishing capabilities from within InDesign to create and publish engaging apps for a broad range of devices, including iOS, Android and Amazon-based devices. InDesign is available to Adobe Creative Cloud subscribers, and customers can also subscribe to use InDesign as an individual cloud-enabled subscription product.
Adobe Stock
Adobe Stock provides designers and businesses with access to millions of high-quality, curated, royalty-free photos, vectors, illustrations, videos, templates, and 3D assets, for all their creative projects. Adobe Stock is built into Adobe Creative Cloud apps, including Photoshop , Illustrator , and InDesign, enabling users to search, browse, and add images to their Creative Cloud Libraries, and obtain instant access to assets across desktop and mobile devices. Adobe Stock assets may be licensed directly within the Creative Cloud desktop apps, through stock.adobe.com, or as a multi-asset subscription.

Adobe XD
Adobe XD is our all-in-one experience design (XD) solution used to build user experiences (UX) and user interfaces (UI) when designing websites, mobile apps and more; Adobe XD enables users to go from concept to prototype faster. It contains intuitive tools that deliver precision and performance using timesaving features like Repeat Grid and flexible artboards to create

everything from low-fidelity wireframes to fully interactive prototypes for any screen in minutes. Adobe XD also makes it easy to share prototypes with teammates via the web and show colleagues how multiscreen experiences look, feel and work with a single click. Adobe XD allows designers to design, prototype, and share digital experiences that extend beyond the screen, including triggers and speech playback to create audio interactions for voice-based smart assistants and other similar platforms. Adobe XD is available to Adobe Creative Cloud subscribers, and customers can also subscribe to use it as an individual cloud-enabled subscription product.

Adobe Premiere Pro and Adobe Premiere Rush
Adobe Premiere Pro is a leading nonlinear video editing toolapp used by filmmakers, videographers,TV editors, YouTubers and designers.videographers. Customers can import and combine various types of media, from video shot on a smartphone to 8K to virtual reality, and then edit in its native format without transcoding. Premiere Pro supports a vast majority of formats,Automated tools and customers can use multiple graphics cards to accelerate render and export times. Premiere Pro is the only nonlinear editor that lets users have multiple projects open while simultaneously collaborating on a single project with their team. Workflowsworkflows for color, graphics, audio and immersive 360/VR make the editing process more efficient. New features in Premiere Pro take customers from first edit to final credits faster than ever.include Speech-to-Text, automatic caption generation, native support for Apple M1 chips and tools for stylizing text, among others. Adobe Premiere Rush (formerly Project Rush) is an all-in-one easy-to-use video editing app, available as a free or premium version, that simplifies video creation and direct sharing onto platforms, including YouTube and Instagram, while delivering professional quality video results. Premiere Rush
Adobe XD
Adobe XD is uniquely positioned toward social media marketers, video bloggers,our all-in-one experience design (“XD”) app on desktop and video enthusiasts who are looking for an all-in-one appmobile used to build user experiences (“UX”) and user interfaces (“UI”) when designing websites, mobile apps and more. Adobe XD brings design and prototyping together with tools, such as Responsive Resize, Repeat Grid and Auto Animate, that deliver precision and performance, save time, enable seamless collaboration and make sharing easy at each step of the process, allowing individuals and teams to create everything from low-fidelity wireframes to fully interactive prototypes. Adobe XD is available as a free or premium version.
Adobe Stock
Adobe Stock provides designers and share online videos. As partbusinesses with access to millions of high-quality, curated, royalty-free photos, vectors, illustrations, videos, templates, audio and 3D assets, for all of their creative projects. Adobe Stock is built into our Creative Cloud Premiere Proapps, including Photoshop, Illustrator and Premiere Rush tightly integrates with otherInDesign, enabling users to search, browse and add assets to their Creative Cloud Libraries and instantly access them across all connected devices. Adobe creative applications.Stock assets include free and paid collections and may be licensed directly within Adobe’s desktop apps, through stock.adobe.com or as a multi-asset subscription.
Substance 3D
Substance 3D is an ecosystem of desktop apps, including Substance 3D Stager, Substance 3D Painter, Substance 3D Sampler and Substance 3D Designer. Customers can also subscribebuild and assemble 3D scenes with Stager, use tools in Painter to texture 3D assets, from advanced brushes to Smart Materials that automatically adapt to your model and use Premiere ProSampler to digitize and Premiere Rushenrich assets. Substance 3D Assets is a 3D materials library from which users can import professional quality 3D textures into their projects and generate infinite texture variations. Substance 3D Modeler, which is currently only available in beta form, interprets spatial input from the physical world, allowing the user to sculpt a model as an individual cloud-enabled subscription product,if in a real workshop, using natural, fluid gestures of the artistic flow, and switch between VR and desktop, at every project stage.
Creative Cloud Express
Creative Cloud Express is our web and mobile app directed towards first-time creators, communicators and creative professionals that enables easy-to-use, efficient content creation, featuring guided tools, one-click solutions for quick projects, simple drag and drop functions, collaboration tools, thousands of templates and access to more than 20,000 fonts and the entire Adobe Stock photo collection. Creative Cloud Express is available as a free or they can download the free Premiere Rush starter plan.premium version.

Adobe After Effects

Adobe After Effects is our industry-leading animationindustry-standard motion graphics and creative compositingvisual effects app used by a wide variety of motion graphics, visual effects artists, animators, designers and compositors. It offers superior control,compositors to create cinematic movie titles, add effects and create animations. New features include real-time 3D draft preview, a wealth of creative options,3D ground plane and integration with other post-production applications.improvements to collaboration tools. After Effects works together seamlessly with other Adobe apps such as Premiere Pro, Photoshop, Illustrator, Adobe XD and Audition. After EffectsAdobe Audition, as well as third party software and hardware partners.
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Frame.io
Frame.io is availableour cloud-native video collaboration platform that streamlines the video production process by enabling editors and key project stakeholders to Adobe Creative Cloud subscribers,collaborate with real-time upload, review and customers can also subscribe to use it as an individual cloud-enabled subscription product.

Adobe Dimension

Adobe Dimension is designed to make it easy for graphic designers to create high-quality, photorealistic 3D images. Users can composite 2Dapproval, frame-accurate commenting, annotations and 3D assets to build product shots, scene visualizations, and abstract art. Dimension integrates well with other Adobe apps. Users can drag and drop background images from Photoshop and 3D models from Adobe Stock - without leaving Dimension. Dimension is available to Adobe Creative Cloud subscribers, and customers can also subscribe to use it as an individual cloud-enabled subscription product.
Adobe Fonts
Adobe Fonts brings thousands of fonts from foundry partners into one library for quick browsing, easy use on the web or on the user’s desktop, and endless typographic inspiration. Our full library of commercially-licensed fonts is offered through Adobe Creative Cloud. In addition, customers may subscribe to the standalone Adobe Fonts portfolio plan, or license individual fonts in the Adobe Fonts Marketplace.more.
Behance
Behance is the leadinga social community for creators to showcase and discover creative work online.online and live-stream their skills and creations from Creative Cloud applications. Adobe Portfolio allows users to quickly and simply build a fully customizablefully-customizable and hosted website that seamlessly syncs with Behance.
Adobe Spark
Adobe Spark is our integrated web and mobile software for creating and sharing impactful visual stories. Designed for everyday communication, Adobe Spark empowers users to transform words, images, and videos into dynamic web stories that engage audiences across multiple channels and on any device. The Adobe Spark web app seamlessly syncs with Spark Post, Spark Page and Spark Video iOS mobile apps, allowing users to create, edit and share their story from any location regardless of their design experience. Adobe Spark with premium features allows users to apply custom branding to anything they create; the premium product is offered as part of any Adobe Creative Cloud plan or as a standalone subscription. A free version is also still available to attract new users.

Acrobat and Adobe Document Cloud
Adobe Document Cloud modernizes document experiences byis a cloud-based subscription offering athat enables complete, portfolio of securereliable and automated digital document solutions that speedand signature workflows across desktop, mobile, web and third-party enterprise applications to drive business transactions through streamlined digital workflows.productivity for individuals, teams, small businesses and enterprises. With Document Cloud, users can create, review, approve, sign and track documents whether on aand store them in the cloud for easy access and sharing, across desktop and mobile devices. Document Cloud includes Adobe Acrobat DC, Adobe Sign, Adobe Scan and other apps and API services that work standalone or mobile device.integrate with users’ existing productivity apps, processes and systems.
Adobe Acrobat DC
At the heart of Adobe Document Cloud is Adobe Acrobat DC, the industry standard for PDF creationcreating, converting and conversion.editing PDFs. Acrobat enables users to create secure, reliable and compact Adobe PDF documents from desktop authoring applications such as Microsoft Office software, graphics applications and more. Acrobat enables automated, collaborative workflows with a rich set of commenting, editing and sharing tools and review trackingdirect integration with Adobe Sign. In fiscal year 2021, we also released Acrobat Chrome and Edge extensions allowing users to access our Acrobat tools without leaving the web browser. Acrobat is also included in our Creative Cloud all apps subscription offering.
Acrobat Web
We have brought many of the tools and features and includes everything needed to create and distribute rich, secure electronic documents that can be viewed easily within leading web browsers or on computer desktops via the freeof Adobe Acrobat Reader.DC to the web with Acrobat web, which offers single-click tools for users to edit, comment, convert, organize and sign PDF documents directly within the web browser. Acrobat web enables quick, easy-to-access results, while introducing users to the power of our offerings. Acrobat web includes both free and premium features.
Adobe Acrobat is available to both Adobe Creative Cloud and Adobe Document Cloud subscribers. Customers can also license Acrobat Pro or Acrobat Standard (which has a subset of Acrobat Pro features) as individual point products, either as a cloud-enabled subscription or in the form of desktop software. Reader
Adobe Acrobat Reader, is also available as a free mobile app that allows users to view, annotate, and scan documents. Acrobat Reader is our free software for reliable viewing, searching, reviewingannotating and printing of Adobe PDF documents on a variety of hardwaredesktop and operating system platforms.mobile platforms, offers features to create, edit, export, combine, share and collaborate on PDF documents on mobile devices, including the “Liquid Mode” feature that automatically reformats PDFs for quick navigation and consumption on smaller screens. Users of both Acrobat and Acrobat Reader can also access, edit and save changes to their PDF files stored onin the Adobe Document Cloud, or other third-party cloud storage services, including Box, Dropbox, website or mobile app.Google Drive and Microsoft OneDrive.
Our Adobe Scan app
Adobe Scan can be used for free on mobile devices to provide scanning capabilities in the pocket of every person. It captures paper documents as images and transforms them into full-featured and versatile PDFs via Adobe Document Cloud services for instant sharing with others.
Our Adobe Sign
Our cloud-based e-signature service, Adobe Sign, allows users to securely electronically send and sign any document from any device. Through web and mobile applications, Adobe Sign has a mobile app companion allowingenables users to e-sign documents and forms, send them for signature, track responses in real-time,real time and obtain instant signatures with in-person signing. ItAdobe Sign also integrates with users’ enterprise systems through a comprehensive set of applicableapplication programming interfaces and Adobe Experience Manager Forms and Advanced Workflows for Adobe Sign, to create forms and provide seamless experiences to customers across web and mobile sites. Adobe Sign is Microsoft’s preferred e-sign solution and is integrated into Microsoft Office 365, Microsoft Dynamics 365, and Microsoft SharePoint.
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Digital Experience Offerings
Adobe Experience Cloud Productsis a comprehensive collection of best-in-class products and Services
solutions to manage the customer experience, all integrated onto a cloud platform, along with service, support and an open ecosystem. Experience Cloud is comprised of the following sets of solutions for our customers: Adobe Experience Cloud includes our Advertising Cloud, Analytics Cloud,Platform; Data, Insights and Audiences; Content and Commerce; Customer Journeys; Marketing Cloud,Workflow; and Magento Commerce Cloud offerings,Digital Enrollment and Onboarding, which are each described below.
Adobe Advertising CloudData, Insights and Audiences
Adobe Advertising Cloud is an independent ad platform that unifiesOur Data, Insights and automates all media, screens,Audiences solutions enable users to stitch together data from across the customer journey into a single view to provide insights based on every interaction in real time, share this data and creativity at scale. With Adobe Advertising Cloudanalysis across the team and its use of Adobe Senseiorganization and AI and data integrations, customers can identify and amplify their high-value audiences for more personal and accurate targeting; seamlessly unite creative, data, and media buying across all screens and formats; protect their brand by preventing their campaigns from mixing with content and properties that do not align with their image; scale bidding and optimization strategies; implement programmatic creative management using automated advertisement creation for both prospecting and retargeting customers; generate advertisements at scale using Adobe Creative Cloud apps; and use data insights that reveal customers’ interests and past behaviors to create relevant, targeted ads. Adobe Advertising Cloud includes Adobe Advertising Cloud Demand Side Platform, Adobe Advertising Cloud Search, Adobe Advertising Cloud TV, and Adobe Advertising Cloud Creative offerings described below.
Adobe Advertising Cloud Demand-Side Platform (DSP)
Adobe Advertising Cloud DSP uses data to build identities and find optimal mixes to reach audiences. Adobe Advertising Cloud DSP manages tactics that span multiple sites simultaneously, effortlessly, and nearly instantly. It is the first independent demand-side platform that brings cross-screen and cross-channel integrations for planning, buying, measurement, and optimization. It is the only omnichannel demand-side platform that supports all forms of TV (linear, addressable, and connected), video, display, native, audio, social, and search campaigns. With real-time, in-dash reporting, custom reports, raw activity logs, and reporting APIs, customers get the ultimate flexibility to analyze campaign performance and make faster, more informed optimization choices. When combined with our proprietary ad creative management platform, integrated brand surveys, and other Adobe Experience Cloud products, customers have the ability to deliver engaging, personalized experiences.
Adobe Advertising Cloud Search
Adobe Advertising Cloud Search powered by Adobe Sensei AI brings customers the most comprehensive search management through the automation of search, shopping, and retargeting campaigns. Adobe Advertising Cloud Search offers model transparency and accuracy reports that give insight into actual performance rather than just forecasts for clicks, cost and

revenue. It helps Adobe Sensei to make the right decisions to most efficiently meet customers’ performance goals. With an intuitive navigation and time-saving workflows, it delivers powerful, real-time integration with Adobe Analytics, Adobe Audience Manager and Adobe Campaign and connects users’ data, audience segments, and other marketing channels.
Adobe Advertising Cloud TV
Adobe Advertising Cloud TV advances TV advertising through software. By using data and automation, Adobe Advertising Cloud TV helps customers make smarter TV buying decisions, deliver precision against their audiences, and increase the impact of their TV advertising with access to over 30,000 audience data attributes. With access to the most broadcast and linear cable inventory of any platform, Adobe Advertising Cloud TV opens the door to the entire TV experience – linear, addressable, and connected TV to reach 100+ million households across national, local, video-on-demand, and more.
Adobe Advertising Cloud Creative
Adobe Advertising Cloud Creative uniquely brings together designers and marketing professionals in a self-serve, intuitive interface. The direct integration with Adobe Creative Cloud apps enhances collaboration between customers’ ad production and media teams, enabling users to automatically create thousands of ads at scale. Using Adobe Advertising Cloud Creative, users can target, sequence, iterate, and optimize personalized ad experiences for their audiences. Adobe Advertising Cloud Creative is part of the Adobe Advertising Cloud DSP and can be enabled to work with other media buying properties.
Adobe Analytics Cloud
Adobe Analytics Cloud uses advanced machine learning and automation to provide a core intelligence engine for enterprises that allow customers to put real-time insights into action. With Adobe Analytics Cloud, enterprise-level marketing analytics is made understandable and accessible to everyone in the organization; targeting is improved, as our customers can connect their analytics with real-time activation so the transition from insight to action is fast; users are provided with an objective view of their customers’ journeys across every device and channel that helps them achieve better understanding of their ROI; and segmentation is more precise as our customers can discover and create high-value audiences and understand the best way to reach them.machine-learning personalization. The following is a brief description of theour solutions that comprise the Adobe Analytics Cloud.for Customer Data and Insights.
Adobe Analytics
Adobe Analytics is our industry leading solution that helps our customers create a holistic view of their business by turning consumer interactions into actionable insights. From attributionDriven by AI and predictive modeling to contribution analysis and propensity scoring,machine learning, Adobe Analytics is immersed in machine learningcollects, organizes and AI. With intuitive and interactive dashboards and reports, our customers can sift, sort,structures vast streams of data from virtually any channel to deliver real-time insights that are easy for users to process, analyze and share real-time information to provide insights that can be used toquickly identify problems and opportunities and to drive conversion and relevant consumer experiences. Our customers can use these analytics to continuously improve marketing activities and better direct their marketing spend. Our Analysis Workspace provides analysts our most powerful tools available atfeatures a clickdrag-and-drop interface that allows customers to craft an analysis, add visualizations so they can createbring data to life, curate a dataset and curate reusableshare and schedule projects across their organization, among other features.
Adobe Experience Platform
Adobe Experience Platform is a purpose-built platform for customer experience management that are customized to their needs. Adobe Analytics enables web, social, video, mobile, attribution,helps users collect, connect and predictive analytics across onlineactivate known and offline channels to continuously improve the performance of marketing activities. Adobe Analytics lets users integrate everything from web, email, and CRM to voice and connected car data smoothly. It also provides the ability to perform advanced ad-hoc segmentation and to integrateunknown customer data from offlineevery customer interaction across sources, channels and third-party sources.customer interactions in real time to create robust, unified customer profiles. Adobe Experience Platform standardizes data for intelligence and profile creation and provides an open and extensible cloud infrastructure, real-time updates, AI-driven insights and scalability, with a wide variety of supporting products and services. Adobe Experience Platform also offers Query Service and Data Science Workspace, which enable users to gain deeper insights from stored datasets, and customer journey intelligence, which leverages predefined data-driven operational best practices, AI and business intelligence to enable and optimize real-time decisions, actions and business processes. Users are able to leverage Adobe Experience Platform to activate AI-driven insights across all Adobe Experience Cloud applications in real time.
Customer Journey Analytics
Our Customer Journey Analytics service, built on Adobe Experience Platform, brings a powerful set of analytics tools that allow brands to interactively explore and visualize the customer journey across multiple channels and utilize AI-powered insights, while making such analytics more accessible across their organization, to ensure that customer journeys flow seamlessly regardless of channel.
Adobe Audience Manager
Adobe Audience Manager is a data management platform that helps digital publishers build unique audience profiles to identify the most valuable segments and use them across any digital channel. Adobe Audience Manager consolidates audience information from all available sources.virtually any channel and device, unifies that data into audience profiles and activates audience segments by pushing them out to demand-side platforms, campaign management systems and other marketing platforms.
Real-Time Customer Data Platform
Adobe’s Real-time Customer Data Platform service, built on Adobe Experience Platform, delivers real-time personalization at scale to enable brands to bring together internal and external, known and unknown customer data to activate real-time customer and account profiles that allow for B2C and B2B marketers to deliver timely, relevant experiences across channels. It then identifies, quantifiesdoes so by activating Adobe Experience Platform’s unified customer profiles across channels to leverage intelligent decision making throughout the customer journey and optimizes high-value target audiences, which can then be offered to advertisers via an integrated, secure, privacy-friendly management system that worksdeliver hyper-personalized experiences across all advertising distribution platforms. Adobe Audience Manager provides access to multipleknown channels and devices. The Real-time Customer Data Platform utilizes an open and extensible architecture that allows integration with a variety of data sources offering digital publishers the abilityand activation touchpoints and provides continuous data refreshes to use a wide varietykeep customer profiles updated in real time.
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Content and Commerce
Our Content and Commerce solutions help customers manage, deliver, personalize and optimize content across web, mobile and application interfaces, as well as Audience Manager’s private data co-op.enable shopping experiences that scale from mid-market to enterprise businesses, across devices and channels. The following is a brief description of our solutions for Content and Commerce.
Adobe Marketing CloudExperience Manager
Adobe Marketing CloudExperience Manager combines digital asset management with a content management system and an end-to-end digital document solution. Adobe Experience Manager Sites provides a completecontent management system built on a scalable, cloud-native foundation to create and deploy personalized experiences across every channel. Adobe Experience Manager Assets offers cloud-native digital asset management to create, manage, deliver and optimize personalized experiences at scale. Adobe Experience Manager Forms provides a cloud-native and scalable solution for personalized end-to-end digital customer onboarding and enrollment, enabling users to create, manage, publish and approve forms and documents.
We also recently released Adobe Experience Manager Screens, which allows customers to connect online and in-venue experiences through digital signage, and Adobe Developer App Builder, which provides a set of integratedtools and services to developers to extend Experience Manager to customers’ existing infrastructure and apply unique parameters to make the UI look and feel unique for their organizations.
Adobe Commerce
Adobe Commerce offers a highly customizable, end-to-end platform to manage, personalize and optimize the commerce experience for physical and digital marketing solutions. It contains everything necessarygoods across every touchpoint by bringing together digital commerce, order management and predictive intelligence to deliver first-class digital experiences.enable engaging shopping experiences across B2C, B2B and direct-to-consumer. Based on an open-source ecosystem with thousands of third-party extensions, Adobe MarketingCommerce extends beyond the web shopping cart to shoppable experiences, with actionable data analysis and automated back-end workflows, native integrations with other Adobe products, such as Analytics, Target, Experience Manager and Creative Cloud enablesand the capability to be scalable and extensible.
Customer Journeys
Our Customer Journeys solutions enable our customers to manage their content and assets; grow audiences and increase engagement to optimizeorchestrate individual cross-channel campaigns that encourage meaningful customer experiences;experiences, personalize content and deliver optimized experiences at scale that are meaningful to each of their customers; orchestrate individual cross-channel campaigns that encourage meaningful customer experiences;customers and plan, orchestrate and measure engagement with their prospects and customers at every stage of the experiencecustomer journey, on a single platform. Adobe Marketing Cloud also provides a solution that allows our customers to monetize video experiences.across B2E use cases. The following is a brief description of theour solutions that comprise the Adobe Marketing Cloud.for Customer Journeys.

Marketo Engage
Adobe Experience Manager
Adobe Experience ManagerMarketo Engage is a leading digitalcustomer experience management solution that uses AI tools to help customers organize, create, and manage the delivery of creative assets and other content across digital marketing channels, including web, mobile, email, communities and video. It enables customers to manage content on premise or host it in the cloud, delivering agile and rapid deployment. With this ultimate control of content and campaigns, our customers can deliver real-time and personalized experiences to their consumers that help build customers’ brand, drive demand and extend reach. Adobe Experience Manager includes digital asset management, web content management, digital publishing, integrated mobile app development, enterprise-level forms management, and social capabilities, providing customers with tools enabling users to improve their market and brand perception and provide a personalized experience to their consumers.
Adobe Campaign
Adobe Campaign is optimized for B2C experiences involving high volume email and cross-channel campaign management. Adobe Campaign enables marketers to manage the customer journey and orchestrate personalized experiences determined by each consumer’s behaviors and preferences. As part of its feature set, Adobe Campaign provides visual campaign orchestration, allowing for intuitive design and automated consumer experiences across channels, from one-off campaigns to triggered messages, with a graphically rich interface. Marketers can also integrate consumer data from across marketing channels to develop and deliver more relevant marketing experiences to their consumers through email, mobile, offline channels, and more. Features also include targeted segmentation, multilingual email execution, real-time interaction, in-app messaging, and operational reporting to easily see how well campaigns are performing.
Adobe Target
Adobe Target lets our customers test, target and personalize content across multiple devices. With Adobe Target, our customers have the tools they need to quickly discover what gets noticed and what increases conversion and engagement. It paves a path from simple testing to targeting to true segmentation and optimization through A/B and multivariate testing, AI-powered automation at scale, content targeting and automated decision-making. Adobe Target capabilities also enable our customers to test and target adaptive or responsive mobile web experiences.
Marketo Engagement Platform

Marketo Engagement Platform is optimized for B2B, cross-channel campaigns requiring lead management, account-based marketing and revenue attribution technology by bringing together planning, engagement and measurement capabilities into an integrated marketing platform. Capabilities include lead nurturing and management, predictive account profiling for creating account-based experiences, integrated sales application and integrations with third-party marketing apps and Adobe Experience Cloud. Marketo Engagement PlatformEngage simplifies how companies plan, orchestrate and measure engagement with prospects and customers at everyeach stage of their experience. It offers a feature-richthe customer experience, and cloud-native platform with a set of solutions for delivering transformative customer experiences across industriesallows companies to better align marketing and companies of all sizes.sales to engage high priority accounts.
Adobe PrimetimeCampaign
Adobe PrimetimeCampaign is optimized for managing B2C cross-channel marketing campaigns. Adobe Campaign enables marketers to orchestrate the entire customer journey and use rich customer data to create, coordinate and deliver dynamic, personalized experiences that are synchronized across channels, including email, mobile and offline, and determined by each consumer’s behaviors and preferences. Adobe Campaign’s features also include AI-powered email management, multidimensional targeting, in-app messaging and dynamic, customizable reports to analyze success.
Adobe Target
Adobe Target is an AI- and machine-driven personalization engine that lets our customers test, target and optimize content across channels. With Adobe Target, our customers have the tools they need to create omnichannel personalized experiences and create A/B and multivariate tests, done at scale through AI-powered automation so they can quickly discover
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the best customer experience and deliver that experience across all touchpoints. New features include integration with Adobe Real-Time Customer Data Platform, same page segment qualification and enhanced AI-powered capabilities.
Journey Optimizer
Journey Optimizer helps brands drive engagement by providing tools to manage inbound customer engagement with outbound omnichannel campaigns, offering personalized content based on real-time profiles, data-driven insights, cloud-native scalability and API extensibility, within a multiscreen TV platformsingle application. Users can trigger individual journeys and use real-time insights to personalize that helps broadcasters, cable networks,journey, as well as visually map individual journeys across systems in an intuitive, workflow-based interface. Journey Optimizer also allows businesses to track detailed performance of executed journeys and pay-TV providers createhow individuals are progressing in real time, with data automatically sent to Adobe Experience Platform to allow full-funnel analysis.
Marketing Workflow
Adobe Workfront
Adobe Workfront provides a unified work management application to enable teams to work more efficiently, with tools to strategize, plan, execute, review and monetize engaging, personalized viewing experiences. When integrateddeliver on complex workflows. We recently added plugins for Adobe Photoshop and Adobe XD, as well as integrations with Adobe Experience Cloud solutions, media sellers can optimize campaignManager Assets and advertisementAdobe Marketo Engage, to enhance our experience delivery in real time. Adobe Primetime combined with Adobe Analytics captures detailed authenticationto B2B brands and viewing behavior across devices and delivers effective insights.
Magento Commerce Cloud
Magento Commerce Cloud offers digital commerce enablement and order orchestration for both physical and digital goods across a rangemake Workfront features available to more of industries, including consumer packaged goods, retail, wholesale, manufacturing and the public sector. Magento Commerce Cloud brings together digital commerce, order management and predictive intelligence to enable shopping experiences that scale from mid-market to enterprise businesses. Based on an open-source ecosystem, Magento Commerce Cloud extends beyond the web shopping cart to every shoppable experience, including email, mobile, in-store, and marketplaces. Magento Commerce Cloud combined with the Adobe Experience Cloud offers a single, end-to-end platform for content creation, marketing, advertising, analytics and commerce for business-to-business and business-to-consumer customers globally.our users.
Other Products and Services
We also offer a broad range of other enterprise and digital media products and services. Information about other products not referenced here can be found on our corporate website, www.adobe.com.

OPERATIONS
Marketing and Sales
We market and license our products directly using our sales force and certain local offices and through our own website at www.adobe.com. We also market and distribute our products through sales channels, which include distributors, retailers, software developers, mobile app stores, SIs, ISVs and VARs, as well as through OEM and hardware bundle customers.customers and our local field offices.
Our local field offices include locations in Australia, Austria, Belgium, Brazil, Canada, Chile, China, Columbia, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Israel, Italy, Japan, Mexico,Republic of Moldova, the Netherlands, New Zealand, Norway, Poland, Romania, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, the United Kingdom and the United States.
We sell the majority of our products through a software subscription model where our customers purchase access to a product for a specific period of time during which they always have rights to use the most recent version of that product. We also license perpetual versions of our softwarecertain products with maintenance and support, which includes rights to upgrades, when and if available, support, updates and enhancements.
For fiscal 2018, 2017 and 2016,all periods presented, there were no customers that represented at least 10% of net revenue. As of fiscal year end 2018 and 2017, no single customer wasrevenue or that were responsible for over 10% of our trade receivables.

Services and Support
We provide expert consulting, customer success management, technical support and learning services across all our customer segments, includingwhich include enterprises, small and medium businesses, creative professionals and consumers. With a focus on ensuring sustained customer success and realized value, this comprehensive portfolio of services is designed to help customers and partners maximize the return on their investments in our cloud solutions and licensed products. Our service and support revenue consists primarily of consulting fees, software maintenance, technical support fees and training fees.

Consulting Services

We have a global professional services team dedicated to designing and implementing solutions for our largest customers. Our professional services team uses a comprehensive, customer-focused methodology that has been refined over years of capturing and analyzing best practices from numerous customer engagements across a diverse mix of solutions, industries and customer segments. Increasingly, ourOur customers continually seek to integrate across Adobe’s products and cloud solutions and engage our professional services teams to sharefor their expertise in leading customers’ digital strategies, multi-solution integrations and multi-solution integrations.in running customer platforms. Using our methodology, our professional services teams are able to accelerate customers’ time to value and maximize thecustomers’ return customers earn on their investment in Adobe solutions.

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AAnother key component of Adobe’s strategy is developing a large partner ecosystem to expand the reach and breadth of Adobe solutions in the global marketplace. In order toTo assist partners in building their respective digital practices, Adobe Global Services provides a comprehensive set of deliverables through Adobe’s Solution Partner Program. The breadth of services described in the program provides system integrators, agencies and regional partners the tools required to develop core capabilities for positioning and building with Adobe technology, as well as implementing and running customer platforms. We believe that through these programmatic services and support, our joint customers benefit greatly byfrom the combination of Adobe technology and the deep customer context that our global partners represent.

Customer Success Account Management

Adobe Customer Solutions provides post-sales Customer Success Managers, who work with specific enterprise and commercial customers on an ongoing basis to understand their current and future business needs, promote faster solution adoption and align product capabilities to customers’ business objectives to maximize the return on their investment in Adobe’s offerings. We engage customers to share innovative best practices, relevant industry and vertical knowledge and proven success strategies based on our extensive engagements with leading marketers and brands. The performance of these teams is directly associated with customer-focused outcomes, notably ongoing customer retention.


outcomes.
Technical Support

Adobe provides enterprise maintenance and support services to customers of subscription products as part of the subscription entitlement and to perpetual license customers via annual fee-based maintenance and support programs. These offerings provide:provide customers with:

technical support on the products theycustomers have purchased from Adobe;
“how to” help in using our products; and
product upgrades and enhancements during the term of the maintenance and support or subscription period, which is typically one to three years.

We provide product support through a globalour support organization that includes several regional and global support centers, supplemented with outsourced vendors for specific services. Customers can seek help through multiple channels including phone, chat, web, social media and email, allowing quick and easy access to the information they need. These teams are responsible for providing timely, high-quality technical expertise on all our products.

Certain consumers are eligible to receive Getting Started support, to assist with easy adoption of their products. Support for some products and in some countries may vary. For enterprise customers with greater support needs, we offer personalized service options through Premium Services options, delivered by global support centers and technical account managers who can also provide proactive risk mitigation services and on-site support services for those with business criticalbusiness-critical deployments.

Lastly, weWe also offer delivery assurance, technical support and enablement services to partners and developer organizations. Through the Adobe Partner Connection Reseller Program, weWe provide developers with high-quality tools, software development kits, information and services.

Digital Learning Services

Adobe Global ServicesCustomer Solutions offers a comprehensive portfolio of learning and enablement services to assist our customer and partner teams in the use of our products, including those within Digital Experience, Digital Media and other legacy products and solutions. Our training portfolio includes a large number of free online self-service learning options on www.training.adobe.com. Adobe Digital Learning Services also has an extensive portfolio of fee-based learning programs including a wide range of traditional classroom, virtual and on-demand training and certifications delivered by our team of training professionals and partners across the globe.

These core offerings are complemented by our custom learning services, which support our largest enterprise customers and their unique requirements. Solution-specific skills assessments help our enterprise customers objectively assess the knowledge and competencies within their marketing teams and tailor their learning priorities accordingly. Finally, aligned with our cloud strategy, we have introduced a new learning subscription service that enables customers to access both business and technical Digital Experience training over a 12-month period, which is a scalable approach to supporting long-term learning.

Investments
From time to time we make direct investments in privately held companies. We enter into these investments with the intent of securing financial returns as well as for strategic purposes, as they often increase our knowledge of emerging markets and technologies and expand our opportunities to provide Adobe products and services.
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PRODUCT DEVELOPMENT
A continuous high level of investment is required for the enhancement of existing solutions and the development of new solutions due to the speed of technological change that characterizes the software industry. We develop our software internally, as well as acquire products or technology developed by others by purchasing the stock or assets of the business entity that owns the technology. In other instances, we have licensed or purchased the intellectual property ownership rights of programs developed by others with license or technology transfer agreements that may obligate us to pay a flat license fee or royalties, typically based on a dollar amount per unit or a percentage of the revenue generated by those programs.

PROTECTING AND LICENSING OUR PRODUCTS
We protect our intellectual property through a combination of patents, copyrights, trademarks and trade secrets, foreign intellectual property laws, confidentiality procedures and contractual provisions. We have United StatesU.S. and foreigninternational patents and pending applications that relate to various aspects of our products and technology. Although our patents have value, no single patent is essential to any of our principal businesses. We have also registered, and applied for the registration of, U.S. and international trademarks, service marks, domain names and copyrights.
Our enterprise customersWe license our hosted offerings as On-demand Services or Managed Services, and consumers primarily use our desktop software and mobile apps. We license our desktop softwareapps to users under ‘click through’ or signed license agreements containing restrictions on duplication, disclosure and transfer. Similarly, cloud products and services are provided to users under ‘click through’ or signed agreements containing restrictions on access and use. Our enterprise customers license our hosted offerings as SaaS or Managed Services.
Despite our efforts to protect our proprietary technology and our intellectual property rights, unauthorized parties may attempt to copy or obtain and use our technology to develop applications with the same functionality as our application.applications. Policing unauthorized use of our technology and intellectual property rights is difficult. We believe that our transition from perpetual-use software licenses to a subscription-based business model combined with the increased focus on cloud-based computing has and may continue to improve our efforts to combat the pirating of our products.
EMPLOYEESHUMAN CAPITAL
Our values—genuine, innovative, involved and exceptional—are built on the foundation that our people and the way we treat one another promote creativity, innovation and performance, which spur the Company’s success. We are continually investing in our global workforce to further drive diversity and inclusion, provide fair and market-competitive pay and benefits to support our employees’ wellbeing, and foster their growth and development. As of November 30, 2018,December 3, 2021, we employed 21,357 people.25,988 people, of which approximately 52% were in the United States and 48% were in our international locations. During fiscal 2021, our total attrition rate was 12%. We have not experienced work stoppages and believe our employee relations are good. Our employee listening program helps us understand employee sentiment on a wide range of topics throughout the employee lifecycle, providing insights that inform our decisions about employee programs, talent risks, management opportunities, employee networks and more. In fiscal year 2021, 76% of our employees participated in our most recent engagement survey.
We encourage you to visit our website for more detailed information regarding our Human Capital programs and initiatives. Nothing on our website shall be deemed incorporated by reference into this Annual Report on Form 10-K.
Diversity and Inclusion
Adobe For All is our vision to advance diversity and inclusion across the Company. We recognize that everyone deserves respect and equal treatment, regardless of gender, race, ethnicity, age, disability, sexual orientation, gender identity, cultural background or religious belief. As of December 3, 2021, women represented 33.8% of our global employees, and underrepresented minorities (“URMs”, defined as those who identify as Black/African American, Hispanic/Latinx, Native American, Pacific Islander and/or two or more races) represented 10.9% of our U.S. employees. To continue to improve employee representation, we have declared a set of aspirational goals for women in leadership positions globally, underrepresented minorities in leadership positions in the United States and overall Black representation.
We have a four-pronged strategy to grow the diversity of our workforce over time, on which we have continued to drive progress during fiscal 2021:
Pipeline: We help build the pipeline of future technical talent by encouraging young people of all backgrounds to learn and get excited about software coding and careers in tech. In fiscal 2021, we partnered with many visionary organizations including Braven, BRIDGEGOOD, OneSchool and ScholarMatch.
Candidates: We source candidates from a variety of backgrounds and work to ensure fairness in our interview and hiring processes. In fiscal 2021, we introduced a program called Hiring at Adobe that requires hiring managers to
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complete a training to ensure diverse candidates are part of the interview and screening process; we sourced candidates from a variety of conferences and partnerships, such as AfroTech, BreakLine, Disability:IN and Techqueria; and we initiated the Adobe Anchor School Program, which includes partnerships with historically black colleges and universities and a Hispanic-Serving Institution.
Employees: We are creating an inclusive workplace through community-building, training and internal awareness. In fiscal 2021, we continued to support our many employee resource groups (“ERGs”) that build community for employees from underrepresented groups, including the recent addition of an Indigenous/First Nations ERG. We hosted our annual global diversity and inclusion event, Adobe For All Week, bringing together thousands of employees to focus on ways to strengthen inclusion and empathy every day.
Industry: We join forces with our customers, partners, vendors and peers to drive broader progress on diversity. In fiscal 2021, we collaborated with industry peers to advance diversity across multiple dimensions including through our participation in the CEO Action for Diversity & Inclusion, The Valuable 500, the Ascend 5-Point Action Agenda and ParityPledge.
We invest in analysis and transparency to demonstrate our commitment to fair compensation. We define pay parity as ensuring that employees in the same job and location are paid fairly regardless of their gender or ethnicity. In fiscal 2021, we again achieved global gender pay parity and U.S. URM and non-URM pay parity. We are committed to maintaining pay parity, and we plan to continue investing in ongoing salary analysis across hiring, acquisition integrations and annual pay review processes.
Additional information on our diversity and inclusion strategy, diversity metrics and programs can be found on our website at adobe.com/diversity. Nothing on our website shall be deemed incorporated by reference into this Annual Report on Form 10-K.
Compensation, Benefits and Wellbeing
We offer fair, competitive compensation and benefits that support our employees’ overall wellbeing. To ensure alignment with our short- and long-term objectives, our compensation programs for all employees include base pay, short-term incentives and opportunities for long-term incentives. We believe this alignment, whether through equity awards issued by Adobe or employee participation in our employee stock purchase plan, provides employee shareholders with meaningfully deeper connections to Adobe and contributes to the Company's long-term success. Our wellbeing and benefit programs focus on four key pillars: physical, emotional, financial and community. We offer a wide array of benefits including comprehensive health and welfare insurance, generous time-off and leave and retirement and financial support. We provide emotional wellbeing services through our Employee Assistance Program and a variety of interactive apps. Our wellness reimbursement of up to $600 per year for each eligible employee, lifestyle coaching, global wellbeing speaker series and ergonomic programs help to support employees’ physical wellbeing. In addition, our financial education and financial wellness coaches offer employees tools and resources to reach their personal financial goals.
In response to the COVID-19 pandemic, we implemented significant changes that we determined were in the best interest of our employees and the communities in which we operate. This includes having the vast majority of our employees work from home, while implementing additional safety measures for employees continuing critical on-site work. We also provide flexible work hours and up to 20 working days per calendar year of paid time off for employees who cannot work due to circumstances related to COVID-19. We have also provided a work-from-home fund to assist employees in that transition and added several company-wide paid days off and caregiving support to help employees balance their work and life responsibilities.
Future of Work
Digital transformation and the COVID-19 pandemic has fundamentally changed how people work, and we are leaning into digital-first workflows, tools and resources to enable us to be productive, wherever we are. We also believe in the value of people being together—fostering trust, relationships and collaboration and innovation. We plan to embrace a hybrid model for our workforce to blend the best of what is good for our employees and what is good for our business. Flexibility will be the default for our employees going forward, with our people around the globe having the option to work from home when it makes sense for them, their team and the business. We will remain agile and continually test, learn and iterate, always ensuring our people feel valued, empowered and engaged.
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Growth and Development
Adobe seeks to attract and retain talent by offering a comprehensive range of professional development and resources. Our learning and development teams provide personalized learning paths, facilitated sessions and communities of practice that help employees achieve their career goals. Through Adobe’s Learning Fund, employees are eligible to receive up to $11,000 per year toward university and short-term learning opportunities. Adobe employees also have instant access to training via several industry-leading learning platforms, which provide our global workforce with convenient, timely access to content from subject matter experts.
Adobe is committed to enabling a culture that celebrates talent sharing, career development and agility across the Company. We post all roles internally first before sharing them externally and have made several technology enhancements to make the internal job search easier for employees.
AVAILABLE INFORMATION
Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to reports filed or furnished pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended, are available free of charge on our Investor Relations website at www.adobe.com/adbe as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. The information posted onto our website is not incorporated into this report.Annual Report on Form 10-K.
INFORMATION ABOUT OUR EXECUTIVE OFFICERS
Adobe’s executive officers as of January 18, 201921, 2022 are as follows:
NameAgePositions
Shantanu Narayen
5558
Chairman President and Chief Executive Officer



Mr. Narayen currently serves as our Chairman of the Board President and Chief Executive Officer. He joined Adobe in January 1998 as Vice President and General Manager of our engineering technology group. In January 1999, he was promoted to Senior Vice President, Worldwide Products, and in March 2001 he was promoted to Executive Vice President, Worldwide Product Marketing and Development. In January 2005, Mr. Narayen was promoted to President and Chief Operating Officer, and effective December 2007, he was appointed our Chief Executive Officer and joined our Board of Directors. In January 2017, he was named our Chairman of the Board. He served as President until December 2021. Mr. Narayen serves as lead independent director on the board of directors of Pfizer Inc., a multinational pharmaceutical corporation. He previously served as a director of Dell from September 2009 to October 2013. Mr. Narayen holds a B.S. in Electronics Engineering from Osmania University in India, a M.S. in Computer Science from Bowling Green State University and an M.B.A.MBA from from the Haas School of Business, University of California, Berkeley.
 John Murphy50
Executive Vice President and Chief Financial Officer

Mr. Murphy currently serves as our Executive Vice President and Chief Financial Officer. He joined Adobe in March 2017 and served as our Senior Vice President, Chief Accounting Officer and Corporate Controller until April 2018. Prior to joining Adobe, Mr. Murphy served as Senior Vice President, Chief Accounting Officer and Corporate Controller of Qualcomm Incorporated from September 2014 to March 2017. He previously served as Senior Vice President, Controller and Chief Accounting Officer of DIRECTV Inc. from November 2007 until August 2014, and Vice President and General Auditor of DIRECTV from October 2004 to November 2007. Prior to joining DIRECTV he worked at several global companies, including Experian, Nestle, and Atlantic Richfield (ARCO), in a variety of finance and accounting roles. He served as Director of DirecTV Holdings LLC from November 2007 until August 2014. Mr. Murphy serves on the Corporate Advisory Board of the Marshall School of Business at the University of Southern California. He holds an MBA from the Marshall School of Business at the University of Southern California, a B.S. in Accounting from Fordham University and is a Certified Public Accountant.

NameDaniel DurnAge55PositionsExecutive Vice President and Chief Financial Officer

Mr. Durn joined Adobe in October 2021 as Executive Vice President and Chief Financial Officer. Mr. Durn most recently served as a Senior Vice President and CFO of Applied Materials from August 2017 to October 2021. Previously, he was Executive Vice President and CFO at NXP Semiconductors N.V. from December 2015 to August 2017 following its merger with Freescale Semiconductor. Before Freescale, he was CFO and Executive Vice President of Finance and Administration at GlobalFoundries, and he served as Managing Director and Head of Mergers and Acquisitions and Strategy at Mubadala Technology Fund. Prior to that, Dan was a Vice President of Mergers and Acquisitions in the technology practice at Goldman Sachs & Company. Mr. Durn received his MBA in Finance from Columbia Business School and graduated from the U.S. Naval Academy with a B.S. in Control Systems Engineering. He served in the Navy for six years, reaching the rank of lieutenant.
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NameAgePositions
Anil Chakravarthy54President, Digital Experience

Mr. Chakravarthy currently serves as President of Adobe’s Digital Experience business. Mr. Chakravarthy joined Adobe in January 2020 as Executive Vice President and General Manager, Digital Experience and was given responsibility over Worldwide Field Operations in July 2020, when he was appointed Executive Vice President and General Manager, Digital Experience Business and Worldwide Field Operations. Prior to joining Adobe, he served as Informatica’s Chief Executive Officer from August 2015 to January 2020 and Executive Vice President and Chief Product Officer from September 2013 to August 2015. Prior to joining Informatica, for over nine years, Mr. Chakravarthy held multiple leadership roles at Symantec Corporation, most recently serving as its Executive Vice President, Information Security from February 2013 to September 2013. Prior to Symantec, he was a Director of Product Management for enterprise security services at VeriSign. Mr. Chakravarthy began his career as an engagement manager at McKinsey & Company. He currently serves on the board of Ansys, Inc. and also served on the board of the Silicon Valley Leadership Group until December 2021. Mr. Chakravarthy holds a Bachelor of Technology in Computer Science and Engineering from the Institute of Technology, Varanasi, India and M.S. and Ph.D. degrees from the Massachusetts Institute of Technology.
David Wadhwani50President, Digital Media

Mr. Wadhwani currently serves as President of Adobe’s Digital Media business. Mr. Wadhwani rejoined Adobe in June 2021 to lead Adobe’s global Digital Media business across Adobe Creative Cloud and Adobe Document Cloud as Chief Business Officer and Executive Vice President, Digital Media. Prior to joining Adobe, he was a Venture Partner at Greylock Partners since October 2019. From September 2015 to October 2019, he was President and CEO of AppDynamics. Before that, Mr. Wadhwani previously worked at Adobe as Senior Vice President and General Manager of Adobe’s Digital Media business, having joined Adobe in 2005 through the Company’s acquisition of Macromedia, Inc., where he had been Vice President of Developer Products. Mr. Wadhwani holds a bachelor’s degree in computer science from Brown University and serves on the Brown computer science department advisory board. He is also on the digital advisory board of The Metropolitan Museum of Art and on the Board of Trustees for StoryCorps and the Fine Arts Museums of San Francisco.
Scott Belsky3841
Chief Product Officer and Executive Vice President, Creative Cloud



Mr. Belsky joined Adobe in December 2017 as Chief Product Officer and Executive Vice President, Creative Cloud. Prior to joining Adobe in December 2017, Belsky was a venture investor at Benchmark in San Francisco from February 2016 to December 2017. Prior to Benchmark, Belsky led Adobe's mobile strategy for Creative Cloud from December 2012 to January 2016, having joined the companyCompany through the acquisition of Behance. Belsky co-founded Behance in 2006 and served as its CEO for over 6 years. He iswas an early advisor and investor to Pinterest, Uber and Warby Parker amongand other early-stage companies, and co-founded and serves on the board of Prefer,Globality, a referrals platform that empowers the careers of independent professionals. Mr. Belsky also serves on the advisory board of Cornell University's Entrepreneurship Program and as Presidentserves on the board of trustees of the Smithsonian Cooper-Hewitt National Design Museum board of trustees.
Museum.
Bryan Lamkin58
Gloria Chen57Chief People Officer and Executive Vice President, Employee Experience

Ms. Chen joined Adobe in 1997 and General Manager, Digital Media


Mr. Lamkin currently serves as Chief People Officer and Executive Vice President, Employee Experience. In her more than 20 years at Adobe, she has held senior leadership positions in worldwide sales operations, customer service and General Manager, Digital Media. He rejoined Adobe in February 2013 as Senior Vice President, Technologysupport, and Corporate Development. From June 2011 to May 2012, Mr. Lamkin served as President and Chief Executive Officer of Clover, a mobile payments platform. Prior to Clover, Mr. Lamkin co-founded and served as the Chief Executive Officer of Bagcheck, a sharing and discovery platform, from June 2010 to May 2011. From Aprilstrategic planning. In October 2009, to June 2010, Mr. Lamkin served as Senior Vice President of Consumer Products and Applications at Yahoo!, a global technology company providing online search, content and communication tools. From May 2008 to April 2009, Mr. Lamkin served as Executive in Residence at Sutter Hill Ventures. Mr. Lamkin previouslyMs. Chen was with Adobe from 1992 to 2006 and held various senior management positions including Senior Vice President, Creative Solutions Business Unit.
Ann Lewnes

57
Executiveappointed Vice President and Chief of Staff to the Chief Executive Officer. In March 2018, she was promoted to Senior Vice President, Strategy and Growth, in November 2019, she was elevated to Executive Vice President, Strategy and Growth and in January 2020, she was promoted to Chief People Officer and Executive Vice President, Employee Experience. Prior to joining Adobe, Ms. Chen was an engagement manager at McKinsey & Company. Ms. Chen holds a BS in electrical engineering from the University of Washington, an M.S. in electrical and computer engineering from Carnegie Mellon University and an MBA from Harvard Business School.
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NameAgePositions
Ann Lewnes
60Chief Marketing Officer 

and Executive Vice President, Corporate Strategy and Development

Ms. Lewnes joined Adobe in November 2006 and currently serves as Chief Marketing Officer and Executive Vice President, Corporate Strategy and Development. Ann has held the position of Chief Marketing Officer.Officer for over a decade and since December 2020, she also leads Adobe’s corporate strategy and strategic M&A efforts globally as Executive Vice President, Corporate Strategy and Development. Prior to joining Adobe, Ms. Lewnes spent 20 years at Intel Corporation, where she was Vice President of Sales and Marketing. Ms. Lewnes is a board member of Mattel, The Ad Council, and the Adobe Foundation.
Mattel.
Donna Morris

51
Chief Human Resources Officer and
Abhay Parasnis47Executive Vice President, Employee Experience

Ms. MorrisChief Technology Officer and Chief Product Officer, Document Cloud

Mr. Parasnis currently serves as Chief Human Resources Officer and Executive Vice President, of Adobe's Global Customer and Employee Experience organization. Ms. Morris joined Adobe as Senior Director of Global Talent Management in April 2002 through the acquisition of Accelio Corporation, a Canadian software company, where she served as Vice President of Human Resources and Learning. In December 2005, Ms. Morris was promoted to Vice President Global Human Resources Operations and subsequently to Senior Vice President Human Resources in March 2007. Ms. Morris is a director of MarvellChief Technology Group Limited and the Adobe Foundation.
Abhay Parasnis44
Executive Vice PresidentOfficer and Chief TechnologyProduct Officer,

Mr. Parasnis Document Cloud. He joined Adobe in July 2015 as Senior Vice President of Adobe's Cloud Technology & Services organization and Chief Technology Officer.Officer and in February 2020, he was appointed Chief Technology Officer and Executive Vice President, Strategy and Growth. Prior to joining Adobe, he served as President and Chief Operating Officer at Kony, Inc. from March 2013 to March 2015. From January 2012 to November 2013, Mr. Parasnis was a Senior Vice President and later Strategic Advisor for the Oracle Public Cloud at Oracle. Prior to joining Oracle, he was General Manager of Microsoft Azure AppFabric at Microsoft from April 2009 to December 2011.


As previously announced, Mr. Parasnis will remain in his current role with Adobe until early 2022 and will actively assist with the transition of his duties during that period.
Dana Rao4952
Executive Vice President, General Counsel and Corporate Secretary



Mr. Rao currently serves as our Executive Vice President, General Counsel and Corporate Secretary. He joined Adobe in April 2012 and served as our Vice President, Intellectual Property and Litigation where he spearheaded strategic initiatives including the company’sCompany’s litigation efforts, and its patent, trademark and copyright portfolio strategies until June 2018. Prior to joining Adobe, Mr. Rao was with Microsoft Corporation for 11 years, serving in a variety of roles including Associate General Counsel of Intellectual Property and Licensing, where he oversaw all patent matters for Microsoft’s entertainment and devices division as well as the company-wide patent acquisition team.Licensing. From 1997 until March 2001, he served as a patent attorney at Fenwick & West. He holds a B.S. in Electrical Engineering from Villanova University and a J.D.JD from George Washington University. 

NameAgePositions
Bradley Rencher

45
Executive Vice President and General Manager, Digital Experience

Mr. Rencher serves as Executive Vice President and General Manager of Adobe's Digital Experience business unit. Mr. Rencher joined Omniture, Inc. in January 2008 as Vice President of Corporate Development and was promoted to Senior Vice President of Business Operations prior to Adobe's acquisition of Omniture in 2009. Following the acquisition, he joined Adobe as Vice President of Business Operations. Mr. Rencher was promoted to Vice President and General Manager, Omniture business unit in 2010 and subsequently to Senior Vice President in 2011. Prior to joining Omniture, Mr. Rencher was a member of the technology investment banking team at Morgan Stanley from 2005 to 2008 and a member of the investment banking team at RBC Capital Markets from 1998 to 2004. Mr. Rencher is a director of Pluralsight and the Utah Symphony.
Matthew Thompson60
Executive Vice President, Worldwide Field Operations

Mr. Thompson currently serves as Executive Vice President, Worldwide Field Operations. Mr. Thompson joined Adobe in January 2007 as Senior Vice President, Worldwide Field Operations. In January 2013, he was promoted to Executive Vice President, Worldwide Field Operations. Prior to joining Adobe, Mr. Thompson served as Senior Vice President of Worldwide Sales at Borland Software Corporation, a software delivery optimization solutions provider, from October 2003 to December 2006. Prior to joining Borland, Mr. Thompson was Vice President of Worldwide Sales and Field Operations for Marimba, Inc., a provider of products and services for software change and configuration management, from February 2001 to January 2003. From July 2000 to January 2001, Mr. Thompson was Vice President of Worldwide Sales for Calico Commerce, Inc., a provider of eBusiness applications. Prior to joining Calico, Mr. Thompson spent six years at Cadence Design Systems, Inc., a provider of electronic design technologies. While at Cadence, from January 1998 to June 2000, Mr. Thompson served as Senior Vice President, Worldwide Sales and Field Operations and from April 1994 to January 1998 as Vice President, Worldwide Professional Services. Mr. Thompson is a board member of NCR Corporation.
Mark Garfield4851
Senior Vice President, Chief Accounting Officer and Corporate Controller



Mr. Garfield currently serves as our Senior Vice President, Chief Accounting Officer and Corporate Controller. Prior to joining Adobe in December 2018, Mr. Garfield served as the Vice President of Finance of Cloudflare, Inc. commencing in November 2017. He served as Senior Vice President and Chief Accounting Officer at Symantec Corporation from March 2014 to October 2017. Prior to joining Symantec, he was at Brightstar Corporation where he served primarily as Senior Vice President and Chief Accounting Officer from January 2013 to February 2014. Mr. Garfield served as Director of Finance at Advanced Micro Devices from August 2010 to December 2012. Prior to Advanced Micro Devices, Mr. Garfield also served in senior level finance roles at LoudCloud and Ernst and Young. Mr. Garfield is a board member of the Adobe Foundation. Mr. Garfield holds a B.A. in Business Economics from the University of California, at Santa Barbara.

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ITEM 1A.  RISK FACTORS
As previously discussed, our actual results could differ materially from our forward-looking statements. Below we discuss some of the factors that could cause these differences. These and many other factors described in this report could adversely affect our operations, performance and financial condition.
Risks Related to Our Ability to Grow Our Business
The effects of the COVID-19 pandemic have materially affected how we and our customers are operating our businesses, and the duration and extent to which this will impact our future results of operations and overall financial performance remains uncertain.
The COVID-19 pandemic and related public health measures have materially affected how we and our customers are operating our businesses, and have in the past materially affected our operating results; the duration and extent to which this will impact our future results remain uncertain. Due to our subscription-based business model, the effect of the pandemic may not be fully reflected in our results of operations until future periods. If the pandemic has a substantial impact on our employees’, partners’ or customers’ businesses and productivity, our results of operations and overall financial performance may be harmed. The global macroeconomic effects of the pandemic may persist for an indefinite period, including in specific regions of the world or sectors of the economy, even after the pandemic has subsided.
The spread of COVID-19 has caused us to modify our business practices, including implementing prolonged closures and limited reopenings of certain Adobe offices and restricting employee travel. Starting in June 2021, we began a phased reopening of all of our U.S. offices and certain of our international offices, and invited employees located near those reopened offices to return to the office on a voluntary basis. The reopening of our U.S. offices has created and may continue to create additional risks and operational challenges and may require us to make additional investments in the design, implementation and enforcement of new workplace health and safety protocols. Even if we follow what we believe to be best practices, our efforts to reopen our offices safely may not be successful and could expose our employees, partners and customers to health risks, and us to associated liability. Furthermore, additional and/or extended governmental restrictions, new regulations or other changing conditions could cause us to temporarily re-close certain offices. We have offered, and plan to continue to offer, a significant percentage of our employees flexibility in the amount of time they work in an office, which may adversely impact the productivity of certain employees and harm our business, including our future operating results. This may also present risks for our real estate portfolio and strategy and may present operational, cybersecurity and workplace culture challenges that may adversely affect our business.
We have continued to host virtual-only customer experiences, and we may deem it advisable to similarly alter, postpone or cancel entirely additional customer, employee or industry events in the future. Our virtual customer, employee and industry events may not be as successful as in-person events. Moreover, the conditions caused by the pandemic has affected the rate of IT spending and may in the future adversely affect our customers’ ability or willingness to purchase our offerings. We have seen and may continue to see these conditions delay prospective customers’ purchasing decisions, adversely impact our ability to provide on-site consulting services to our customers, result in extended payment terms, reduce the value or duration of their subscription contracts or affect attrition rates, all of which could adversely affect our future sales, operating results and overall financial performance. Global and regional macroeconomic effects of the COVID-19 pandemic and related impacts on our customers’ business operations and their demand for our products and services may persist for an indefinite period, even after the COVID-19 pandemic has subsided.
Our operations have also been negatively affected by a range of external factors related to the pandemic that are not within our control, and COVID-19 cases (including the emergence and spread of more transmissible variants) continue to surge in certain parts of the world, including the United States. Vaccines for COVID-19 continue to be administered in the United States and other countries around the world, but the extent and rate of vaccine adoption, the long-term efficacy of these vaccines and other factors remain uncertain. Authorities throughout the world have implemented measures to contain or mitigate the spread of the virus, including physical distancing, travel bans and restrictions, closure of non-essential businesses, quarantines, work-from-home directives, mask requirements, shelter-in-place orders and vaccination programs. These measures have caused, and are continuing to cause, business slowdowns or shutdowns in affected areas, both regionally and worldwide, which have impacted our business and results of operations, may delay the provisioning of our offerings, and may impact our employees. As long as the pandemic continues, our employees will continue to be exposed to health risks, and we could be negatively impacted in the future if a significant number of our employees, or employees who perform critical functions, become ill, quarantine as a result of exposure to COVID-19 or do not comply with vaccination programs. As we continue to monitor the situation and public health guidance throughout the world, we may adjust our current policies and practices, and existing and new precautionary measures could negatively affect our operations.
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The extent of the impact from the pandemic depends on future developments that cannot be accurately predicted at this time, such as the duration and spread of the pandemic, future waves of COVID-19 infections (including the spread of variants or mutant strains) resulting in additional preventive measures to contain or mitigate the spread of the virus, the extent and effectiveness of containment actions, the administration, adoption and efficacy of vaccination programs and the impact of these and other factors on our employees, customers, partners and vendors. If we are not able to respond to and manage the impact of such events effectively, our business will be harmed.
Finally, to the extent that the pandemic harms our business and results of operations, many of the other risks described in this “Risk Factors” section may be heightened.
Our competitive position and results of operations could be harmed if we do not compete effectively.
The markets for our products and services are characterized by intense competition, new industry standards, evolving distribution models, limited barriers to entry, disruptive technology developments, short product life cycles, customer price sensitivity, global market conditions and frequent product introductions (including alternatives with limited functionality available at lower costs or free of charge). Any of these factors could create downward pressure on pricing and gross margins and could adversely affect our renewal and upsell and cross-sell rates, as well as our ability to attract new customers. Our future success will depend on our continued ability to enhance and integrate our existing products and services, introduce new products and services in a timely and cost-effective manner, meet changing customer expectations and needs, extend our core technology into new applications, and anticipate emerging standards, business models, software delivery methods and other technological developments. Furthermore, some of our competitors and potential competitors enjoy competitive advantages such as greater financial, technical, sales, marketing and other resources, broader brand awareness and access to larger customer bases. As a result of these advantages, potential and current customers might select the products and services of our competitors, causing a loss of our market share. In addition, consolidation has occurred among some of our competitors. Further consolidations in these markets may subject us to increased competitive pressures and may harm our results of operations.
For additional information regarding our competition and the risks arising out of the competitive environment in which we operate, see the section entitledtitled “Competition” contained in Part I.I, Item 1 of this report.
If we cannot continue to develop, acquire, market and offer new products and services or enhancements to existing products and services that meet customer requirements, our operating results could suffer.
The process of developing and acquiring new technology products and services and enhancing existing offerings is complex, costly and uncertain. If we fail to anticipate customers’ rapidly changing needs and expectations or adapt to emerging technological trends, our market share and results of operations could suffer. We must make long-term investments, develop, acquire or obtain appropriate intellectual property and commit significant resources before knowing whether our predictions will accurately reflect customer demand for our products and services. If we misjudge customer needs in the future, our new products and services may not succeed and our revenues and earnings may be harmed. Additionally, any delay in the development, acquisition, marketing or launch of a new offering or enhancement to an existing offering could result in customer attrition or impede our ability to attract new customers, causing a decline in our revenue, earnings or stock price and weakening our competitive position.
We offer our products on a variety of hardware platforms. Consumers continue to migrate from personal computers to tablet and mobile devices. IfWhile we offer our products on a variety of hardware platforms, if we cannot continue adapting our products to tablet and mobile devices, or if our competitors can adapt their products more quickly than us, our business could be harmed. Releases of new devices or operating systems may make it more difficult for our products to perform or may require significant costs in order for uscost to adapt our solutions to such devices or operating systems. These potential costs and delays could harm our business.
Introduction of new technology could harm our business and results of operations.
The expectations and needs of technology consumers are constantly evolving. Our future success depends on a variety of factors, including our continued ability to innovate, introduce new products and services efficiently, enhance and integrate our products and services in a timely and cost-effective manner, extend our core technology into new applications, and anticipate emerging standards, business models, software delivery methods and other technological developments. Integration of our products and services with one another and other companies’ offerings creates an increasingly complex ecosystem that is partly reliant on third parties. If any disruptive technology, or competing products, services or operating systems that are not compatible with our solutions, achieve widespread acceptance, our operating results could suffer and our business could be harmed.

The introduction of, or limitations on, certain technologies may reduce the effectiveness of our products. For example, some of our products rely on tracking, third-party cookies which are placed on individual browsers when consumers visit websites that contain advertisements. We use these cookiesor other identifiers to help our customers more effectively advertise gauge the performance
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and detect and prevent fraudulent activity. Consumers can block or delete cookiescontrol the use of these technologies through their browsers, operating systems, device settings or “ad-blocking” software or applications. The most common Internet browsers allow consumers to modify their browser settings to prevent cookies from being accepted by their browsers, or are set to block third-party cookies by default. Increased use of such methods, software or applications that block cookies could harm our business.

We may not realize the anticipated benefits of past or future investments or acquisitions, and integration of acquisitions may disrupt our business and management.

We may not realize the anticipated benefits of an investment or acquisition of a company, division, product or technology, each of which involves numerous risks. These risks include:
inability to achieve the financial and strategic goals for the acquired and combined businesses;
difficulty in, and the cost of, effectively integrating the operations, technologies, products or services, and personnel of the acquired business;
entry into markets in which we have minimal prior experience and where competitors in such markets have stronger market positions;
disruption of our ongoing business and distraction of our management and other employees from other opportunities and challenges;
inability to retain personnel of the acquired business;
inability to retain key customers, distributors, vendors and other business partners of the acquired business;
inability to take advantage of anticipated tax benefits;
incurring acquisition-related costs or amortization costs for acquired intangible assets that could impact our operating results;
elevated delinquency or bad debt write-offs related to receivables of the acquired business we assume;
additional costs of bringing acquired companies into compliance with laws and regulations applicable to a multinational corporation;
difficulty in maintaining controls, procedures and policies during the transition and integration;
impairment of our relationships with employees, customers, partners, distributors or third-party providers of our technologies, products or services;
failure of our due diligence processes to identify significant problems, liabilities or other challenges of an acquired company or technology;
exposure to litigation or other claims in connection with, or inheritance of claims or litigation risk as a result of, an acquisition, such as claims from terminated employees, customers, former stockholders or other third parties;
incurring significant exit charges if products or services acquired in business combinations are unsuccessful;
inability to conclude that our internal controls over financial reporting are effective;
inability to obtain, or obtain in a timely manner, approvals from governmental authorities, which could delay or prevent such acquisitions;
the failure of strategic investments to perform as expected or to meet financial projections;
delay in customer and distributor purchasing decisions due to uncertainty about the direction of our product and service offerings;
increased accounts receivables collection times and working capital requirements associated with acquired business models; and
incompatibility of business cultures.
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Mergers and acquisitions of technology companies are inherently risky. If we do not complete an announced acquisition transaction or integrate an acquired business successfully and in a timely manner, we may not realize the benefits of the acquisition to the extent anticipated, and in certain circumstances an acquisition could harm our financial position.
Our ability to acquire other businesses or technologies, make strategic investments or integrate acquired businesses effectively may also be impaired by the effects of the COVID-19 pandemic, government actions in light of the pandemic, trade tensions and increased global scrutiny of foreign investments. For example, a number of countries, including the United States and countries in Europe and the Asia-Pacific region, are considering or have adopted restrictions on foreign investments. Governments may continue to adopt or tighten restrictions of this nature, and such restrictions could negatively impact our business and financial results.
The success of some of our product and service offerings depends on our ability to continue to attract and retain customers of and contributors to our online marketplaces for creative content.
The success of some of our product and service offerings, such as Adobe Stock, depends on our ability to continue to attract new customers and contributors to these online marketplaces for creative content, as well as our ability to continue to retain existing customers and contributors. An increase in paying customers has generally resulted in more content from contributors, which increases the size of our collection and in turn attracts new paying customers. We rely on the functionality and features of our online marketplaces, the size and content of our collection and the effectiveness of our marketing efforts to attract new customers and contributors and retain existing ones. New technologies may render the features of our online marketplaces obsolete, our collection may fail to grow as anticipated or our marketing efforts may be unsuccessful, any of which may adversely affect our results of operations.
If our products or platforms are used to create or disseminate objectionable content, particularly misleading content intended to manipulate public opinion, our brand reputation may be damaged, and our business and financial results may be harmed.
We believe that our brands have significantly contributed to the success of our business. Maintaining and enhancing the brands within Adobe increases our ability to enter new categories, launch new and innovative products to better serve our customers and expand our customer base. Our brands may be negatively affected by the use of our products or services to create or disseminate newsworthy content that is deemed to be misleading, deceptive, or intended to manipulate public opinion (e.g. “DeepFakes”), by the use of our products or services for illicit, objectionable or illegal ends, or by our failure to respond appropriately and expeditiously to such uses of our products and services. Such uses of our products and services may also cause us to face claims related to defamation, rights of publicity and privacy, illegal content, misinformation and personal injury torts. Maintaining and enhancing our brands may require us to make substantial investments and these investments may not be successful. If we fail to appropriately respond to objectionable content created using our products or services or shared on our platforms, our users may lose confidence in our brands and our business and financial results may be adversely affected.
Social and ethical issues relating to the use of new and evolving technologies, such as AI, in our offerings may result in reputational harm and liability.
Social and ethical issues relating to the use of new and evolving technologies such as artificial intelligence (“AI”) in our offerings, may result in reputational harm and liability, and may cause us to incur additional research and development costs to resolve such issues. We are increasingly building AI into many of our offerings. As with many innovations, AI presents risks and challenges that could affect its adoption, and therefore our business. If we enable or offer solutions that draw controversy due to their perceived or actual impact on society, we may experience brand or reputational harm, competitive harm or legal liability. Potential government regulation related to AI ethics may also increase the burden and cost of research and development in this area, subjecting us to brand or reputational harm, competitive harm or legal liability. Failure to address AI ethics issues by us or others in our industry could undermine public confidence in AI, which could slow adoption of AI in our products and services.
Risks Related to the Operation of Our Business
Security breaches in data centers we manage, or third parties manage on our behalf, may compromise the confidentiality, integrity, or availability of employee and customer data, which could expose us to liability and adversely affect our reputation and business.
We process and store significant amounts of employee and customer data, mosta large volume of which is hosted by third-party service providers. A security incident impacting our own data centers or those controlled by our service providers may compromise the confidentiality, integrity or availability of this data. Unauthorized access to or loss or disclosure of data stored by Adobe or our service providers may occur through physical break-ins, breaches of a secure network by an unauthorized
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party, software vulnerabilities or coding errors, employee theft or misuse or other misconduct. It is also possible that unauthorized access to or disclosure of employee or customer data may be obtained through inadequate use of security controls by customers or employees. Accounts created with weak or recycled passwords could allow cyber-attackers to gain access to employee or customer data. Additionally, failure by Adobe or our customers to remove the accounts of their own employees, or the granting of accounts by the customer in an uncontrolled manner, may allow for access by former employees or other unauthorized customer representatives.individuals. If there were an inadvertent disclosure of customer data, or if a third party were to gain unauthorized access to the data we possess on behalf of our customers, our operations could be disrupted, our reputation could be damaged and we could be subject to claims or other liabilities, regulatory investigations or fines. In addition, such perceived or actual unauthorized loss or disclosure of the information we collect, process or store, or breach of our security could damage our reputation, result in the loss of customers and harm our business.
We rely on data centers managed both by Adobe and third parties to host and deliver our services, as well as access, collect, process, use, transmit and store data, and any interruptions or delays in these hosted services, or failures in data collection or transmission could expose us to liability and harm our business and reputation.

Much of our business relies on hardware and services that are hosted, managed and controlled directly by Adobe or third-party service providers, including our online store at adobe.com, Creative Cloud, Document Cloud and Experience Cloud solutions. We do not have redundancy for all of our systems, many of our critical applications reside in only one of our data centers, and our disaster recovery planning may not account for all eventualities. If our business relationship with a third-party provider of hosting or content delivery services is negatively affected, or if one of our content delivery suppliers were to terminate its agreement with us without adequate notice, we might not be able to deliver the corresponding hosted offerings to our customers, which could subject us to reputational harm, costly and time intensivetime-intensive notification requirements, and cause us to lose customers and future business. In addition, the COVID-19 pandemic has disrupted and may continue to disrupt the supply chain of hardware needed to maintain these third-party systems and services or to run our business. Occasionally, we migrate data among data centers and to third-party hosted environments. If a transition among data centers or to third-party service providers encounters unexpected interruptions, unforeseen complexity or unplanned disruptions despite precautions undertaken during the process, this may impair our delivery of products and services to customers and result in increased costs and liabilities, which may harm our operating results, reputation and our business.
It is also possible that hardware or software failures or errors in our systems (or those of our third-party service providers) could result in data loss or corruption, cause the information that we collect or maintain to be incomplete or contain inaccuracies that our customers regard as significant, or cause us to fail to meet committed service levels or comply with regulatory notification requirements. Furthermore, our ability to collect and report data may be delayed or interrupted by a number of factors, including access to the Internet, the failure of our network or software systems, security breaches or significant variability in visitor traffic on customer websites. In addition, computer viruses, worms, ransomware or other malware may harm our systems, causing us to lose data, and the transmission of computer viruses or other malware could expose us to litigation or regulatory investigation, and costly and time intensivetime-intensive notification requirements.
We may also find, on occasion, that we cannot deliver data and reports to our customers in near real time because of a number of factors, including significant spikes in customer activity on their websites or failures of our network or software or the failure(or that of oura third-party service providers’ network or software.provider). If we fail to plan infrastructure capacity appropriately and expand it proportionally with the needs of our customer base, and we experience a rapid and significant demand on the capacity of our data centers or those of third parties, service outages or performance issues could occur, andwhich would impact our customers could suffer impaired performance of our services.customers. Such a strain on our infrastructure capacity could subject us to regulatory and customer notification requirements, violations of service level agreement commitments, financial liabilities, result in customer dissatisfaction, or harm our business. If we supply inaccurate information or experience interruptions in our ability to capture, store and supply information in near real time or at all,systems, our reputation could be harmed, and we could lose customers, as a result, orand we could be found liable for damages or incur other losses.

Increasing regulatory focus on privacy issues and expanding laws could impact our business models and expose us to increased liability.

As a global company, Adobe is subject to global privacy and data security laws, regulations, and codes of conduct that apply to our various business units. These laws and regulations may be inconsistent across jurisdictions and are subject to evolving and differing (sometimes conflicting) interpretations. Government regulators, privacy advocates and class action attorneys are

increasingly scrutinizing how companies collect, process, use, store, share and transmit personal data. This increased scrutiny may result in new interpretations of existing laws, thereby further impacting Adobe’s business. Globally, new and emerging laws, such as the General Data Protection Regulation (“GDPR”) in Europe, state laws in the U.S. on privacy, data and related technologies, such as the California Consumer Privacy Act, as well as industry self-regulatory codes create new compliance obligations and expand the scope of potential liability, either jointly or severally with our customers and suppliers. While we have invested in readiness to comply with applicable requirements, these new and emerging laws, regulations and codes may affect our ability (and our enterprise customers’ ability) to reach current and prospective customers, to respond to both enterprise and individual customer requests under the laws (such as individual rights of access, correction, and deletion of their personal information), and to implement our business models effectively. These new laws may also impact our innovation and business drivers in developing new and emerging technologies (e.g., artificial intelligence and machine learning). These requirements, among others, may impact demand for our offerings and force us to bear the burden of more onerous obligations in our contracts. Any perception of our practices, products or services as a violation of individual privacy rights may subject us to public criticism, class action lawsuits, reputational harm, or investigations or claims by regulators, industry groups or other third parties, all of which could disrupt our business and expose us to increased liability. Additionally, we collect and store information on behalf of our business customers and if our customers fail to comply with contractual obligations or applicable laws, it could result in litigation or reputational harm to us.

Transferring personal information across international borders is becoming increasingly complex. For example, European data transfers outside the European Economic Area are highly regulated. The mechanisms that we and many other companies rely upon for European data transfers (e.g. Privacy Shield and Model Clauses) are being contested in the European court system. We are closely monitoring developments related to requirements for transferring personal data outside the EU and other countries that have similar trans-border data flow requirements. These requirements may result in an increase in the obligations required to provide our services in the EU or in sanctions and fines for non-compliance. Several other countries, including Australia and Japan, have also established specific legal requirements for cross-border transfers of personal information. Other countries, such as India, are considering requirements for data localization (e.g. where personal data must remain in the country). If the mechanisms for transferring personal information from certain countries or areas, including Europe to the United States should be found invalid or if other countries implement more restrictive regulations for cross-border data transfers (or not permit data to leave the country of origin), such developments could harm our business, financial condition and results of operations.

Security vulnerabilities in our products and systems, or in our supply chain, could lead to reduced revenue or to liability claims.

Maintaining the security of our products computers and networksservices is a critical issue for us and our customers. Security researchers, criminal hackers and other third parties regularly develop new techniques to penetrate computerour end points, information systems and network security measuresmeasures. Cyberthreats are constantly evolving and as we have previously disclosed, certainbecoming increasingly sophisticated and complex, making it increasingly difficult to detect and successfully defend against them. Certain unauthorized parties have in the past managed, and may again in the future manage, to breachgain access to and misuse some of our systems and software, or that of our third-party service providers, in order to access the authentication, payment and personal information of our end users’ authentication and payment information.employees. In addition, cyber-attackers (which may include individuals or groups, as well as sophisticated groups such as nation-state and state-sponsored attackers, which can deploy significant resources to plan and carry out exploits) also develop and deploy viruses, worms, credential stuffing attack tools and other malicious software programs, some of which may be specifically
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designed to attack our products, services, information systems computers or networks. Sophisticated hardwareHardware, software and operating system applications that we develop or procure from third parties have contained and may contain defects in design or manufacture, including bugs, vulnerabilities and other problems that could unexpectedly compromise the security of the system or impair a customer’s ability to operate or use our products. The costs to prevent, eliminate, notify affected parties of,mitigate, or alleviate cyber- or other security problems, bugs, viruses, worms, malicious software programs and security vulnerabilities are significant, and our efforts to address these problems, including notifying affected parties, may not be successful or may be delayed and could result in interruptions, delays, cessation of service and loss of existing or potential customers. It is impossible to predict the extent, frequency or impact these problems may have on us.
Outside parties have in the past and may in the future attempt to fraudulently induce our employees or users of our products or services to disclose sensitive, personal or confidential information via illegal electronic spamming, phishing or other tactics. This existing risk is compounded given the COVID-19 pandemic, as we shifted nearly all of our workforce to more frequent work-from-home arrangements. We also expect to resume operations in our offices under a hybrid model where a large portion of our workforce will spend a portion of their time working in our offices and a portion of their time working from home. Unauthorized parties may also attempt to gain physical access to our facilities in order to infiltrate our information systems or attempt to gain logical access to our products, services, or information systems for the purpose of exfiltrating content and data. These actual and potential breaches of our security measures and the accidental loss, inadvertent disclosure or unauthorized dissemination of proprietary information or sensitive, personal or confidential data about us, our employees, our customers or their end users, including the potential loss or disclosure of such information or data as a result of hacking, fraud, trickery or other forms of deception, could expose us, our employees, our customers or the individuals affected to a risk of loss or misuse of this information. This may result in litigation and liability or fines, our compliance with costly and time intensivetime-intensive notice requirements, governmental inquiry or oversight or a loss of customer confidence, any of which could harm our business or damage our brand and reputation, possibly impeding our present and future success in retaining and attracting new customers and thereby requiring time and resources to repair our brand and reputation.mitigate these impacts. These risks will likely increase as we expand our hosted offerings, integrate our products and services and store and process more data, including personal information.
These problemsissues affect our products and services in particular because cyber-attackers tend to focus their efforts on popular offerings with a large user base, and we expect them to continue to do so. CriticalFrom time to time we have identified, and in the future we may identify other, vulnerabilities may be identified in some of our

applications and services and those of our third-party service providers. These vulnerabilities could cause such applications and services to crash and could allow an attacker to take control of the affected system, which could result in liability to us or limit our ability to conduct our business and deliver our products and services to customers. We devote significant resources to address security vulnerabilities through engineering more secure products, enhancing security and reliability features in our products and systems, code hardening, conducting rigorous penetration tests, deploying updates to address security vulnerabilities, regularly reviewing our service providers’ security controls, reviewing and auditing our hosted services against independent security control frameworks (such as ISO 27001, SOC 2 and PCI), providing resources such as mandatory security training for our workforce and improving our incident response time, but these security vulnerabilities cannot be totally eliminated. The cost of these steps could reduce our operating margins, and we may be unable to implement these measures quickly enough to prevent cyber-attackers from gaining unauthorized access into our systems and products. Despite our preventative efforts, actual or perceived security vulnerabilities in our products and systems may harm our reputation or lead to claims against us (and have in the past led to such claims), and could lead some customers to stop using certain products or services, to reduce or delay future purchases of products or services, or to use competing products or services. If we do not make the appropriate level of investment in our technology systems or if our systems become out-of-date or obsolete and we are not able to deliver the quality of data security our customers require or that meet our independent security control certification requirements, our business could be adversely affected. Customers may also adopt security measures designed to protect their existing computer systems from attack, which could delay adoption of new technologies. Further, if we or our customers are subject to a future attack, or our technology is used in a third-party attack, we could be subject to costly and time intensive notice requirements, and it may be necessary for us to take additional extraordinary measures and make additional expenditures to take appropriate responsive and preventative steps. Any of these events could adversely affect our revenue or margins. Moreover, delayed sales, lower margins or lost customers resulting from disruptions caused by cyber-attacks, or preventative measures or failure to fully meet independent security control certification requirements could adversely affect our financial results, stock price and reputation.
Some of our enterprise offerings have extended and complex sales cycles, which can make our sales cycles unpredictable.
Sales cycles for some of our enterprise offerings, including our Adobe Experience Cloud and Adobe Experience Platform solutions and ETLAsEnterprise Term License Agreements (“ETLAs”) in our Digital Media business, are multi-phased and complex. The complexity in these sales cycles is due to several factors, including:
the need for our sales representatives to educate customers about the use and benefit of large-scale deployments of our products and services, including technical capabilities, security features, potential cost savings and return on investment;

the desire of organizations to undertake significant evaluation processes to determine their technology requirements prior to making information technology expenditures;
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the need for our representatives to spend a significant amount of time assisting potential customers in their testing and evaluation of our products and services;

intensifying competition within the industry;

the negotiation of large, complex, enterprise-wide contracts;

the need for our customers to obtain requisition approvals from various decision makers within their organizations due to the complexity of our solutions touching multiple departments within customers’ organizations; and

customer budget constraints, economic conditions and unplanned administrative delays.

We spend substantial time and expense on our sales efforts without assurance that potential customers will ultimately purchase our solutions. Further, restrictions in place for the COVID-19 pandemic have resulted and could continue to result in our inability to negotiate in person, even as we return many employees to their offices. As we target our sales efforts at larger enterprise customers, these trends are expected to continue and could have a greater impact on our results of operations. Additionally, our enterprise sales pattern has historically been uneven, where a higher percentage of a quarter’s total sales occur during the final weeks of each quarter, which is common in our industry. Our extended sales cycle for these products and services makes it difficult to predict when a given sales cycle will close.
Subscription offerings could create risks related to the timing of revenue recognition.
We generally recognize revenue from subscription offerings ratably over the terms of their subscription agreements, which range from 1 to 36 months. As a result, most of the subscription revenue we report in each quarter is the result of subscription agreements entered into during previous quarters. Any reduction in new or renewed subscriptions in a quarter may not be reflected in our revenue results until a later quarter. Declines in new or renewed subscriptions may decrease our revenue in future quarters. Lower sales, reduced demand for our products and services, and increases in our attrition rate may not be fully reflected in our results of operations until future periods. Our subscription model could also make it difficult for us to rapidly increase our revenue from subscription-based or hosted services through additional sales in any period, as revenue from new customers will be recognized over the applicable subscription term.

Additionally, in connection with our sales efforts to enterprise customers and our use of ETLAs, a number of factors could affect our revenue, including longer-than-expected sales and implementation cycles, potential deferral of revenue due to multiple-element revenue arrangements and alternative licensing arrangements. If any of our assumptions about revenue from our subscription-based offerings prove incorrect, our actual results may vary materially from those anticipated.
If our customers fail to renew subscriptions in accordance with our expectations, our future revenue and operating results could suffer.
Our Adobe Experience Cloud, Creative Cloud and Document Cloud offerings typically involve subscription-based offerings pursuant to product and service agreements. Revenue from our subscription customers is generally recognized ratably over the term of their agreements, which typically range from 1 to 36 months. Our customers have no obligation to renew their subscriptions for our services after the expiration of their initial subscription period, and customers may not renew their subscriptions at the same or higher level of service, for the same number of seats or for the same duration of time, if at all. Moreover, under certain circumstances, some of our customers have the right to cancel their agreements prior to the expiration of the terms. Our varied customer base combined with the flexibility we offer in the length of our subscription-based agreements complicates our ability to precisely forecast renewal rates. Therefore, we cannot provide assurance that we will be able to accurately predict future customer renewal rates.
Our customers’ renewal rates may decline or fluctuate as a result of a number of factors, including their level of satisfaction with our services, our ability to continue enhancing features and functionality, the reliability (including uptime) of our subscription offerings, the prices of offerings and those offered by our competitors, the actual or perceived information security of our systems and services, decreases in the size of our customer base, reductions in our customers’ spending levels or declines in customer activity as a result of economic downturns or uncertainty in financial markets.markets, including as a result of the COVID-19 pandemic, which has affected and may continue to affect certain sectors of the economy disproportionately. If our customers do not renew their subscriptions or if they renew on terms less favorable to us, our revenue may decline.
We may not realizeface various risks associated with our operating as a multinational corporation.
As a global business that generates approximately 43% of our total revenue from sales to customers outside of the anticipated benefitsAmericas, we are subject to a number of pastrisks, including:
foreign currency fluctuations and controls;
international and regional economic, political and labor conditions, including any instability or future investmentssecurity concerns abroad, including uncertainty caused by the United Kingdom’s exit from the European Union (Brexit) on January 31, 2020, including the effects of the Trade and Cooperation Agreement between the European Union, the European Atomic Energy Community and the United Kingdom signed on December 30, 2020, as well as uncertainty caused by the evolving relations between the United States and China;
tax laws (including U.S. taxes on foreign subsidiaries);
increased financial accounting and reporting burdens and complexities;
changes in, or acquisitions,impositions of, legislative or regulatory requirements;
changes in laws governing the free flow of data across international borders;
failure of laws to protect our intellectual property rights adequately;
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inadequate local infrastructure and integration of acquisitions may disrupt our businessdifficulties in managing and management.staffing international operations;
We may not realize the anticipated benefits of an investment or acquisition of a company, division, product or technology, each of which involves numerous risks. These risks include:
inability to achieve the financial and strategic goals for the acquired and combined businesses;

delays resulting from difficulty in obtaining export licenses for certain technology, tariffs, quotas and other trade barriers;
the costimposition of effectively integrating the operations, technologies, products or services, and personnel of the acquired business;

entry into marketsgovernmental economic sanctions on countries in which we have minimal prior experiencedo business or where we plan to expand our business;
costs and where competitorsdelays associated with developing products in multiple languages;
operating in locations with a higher incidence of corruption and fraudulent business practices; and
other factors beyond our control, such markets have stronger market positions;as terrorism, war, natural disasters, climate change and pandemics, including fluctuations in the severity and duration of the COVID-19 pandemic and resulting restrictions on business activity which may vary significantly by region.

disruptionSome of our ongoingthird-party business partners have international operations and distractionare also subject to these risks and if our third-party business partners are unable to appropriately manage these risks, our business may be harmed. If sales to any of our management and other employees from other opportunities and challenges;

inability to retain personnelcustomers outside of the acquired business;

inability to retain key customers, distributors, vendors and other business partnersAmericas are reduced, delayed or canceled because of any of the acquired business;

inability to take advantage of anticipated tax benefits;

incurring acquisition-related costs or amortization costs for acquired intangible assets that could impactabove factors, our operating results;

elevated delinquency or bad debt write-offs related to receivables of the acquired business we assume;

increased accounts receivables collection times and working capital requirements associated with acquired business models;

additional costs of bringing acquired companies into compliance with laws and regulations applicable to a multinational corporation;

difficulty in maintaining controls, procedures and policies during the transition and integration;

impairment of our relationships with employees, customers, partners, distributors or third-party providers of our technologies, products or services;

failure of our due diligence processes to identify significant problems, liabilities or other challenges of an acquired company or technology;

exposure to litigation or other claims in connection with, or inheritance of claims or litigation risk as a result of, an acquisition, such as claims from terminated employees, customers, former stockholders or other third parties;

incurring significant exit charges if products or services acquired in business combinations are unsuccessful;

inability to conclude that our internal controls over financial reporting are effective;

inability to obtain, or obtain in a timely manner, approvals from governmental authorities, which could delay or prevent such acquisitions;

the failure of strategic investments to perform as expected or to meet financial projections;

delay in customer and distributor purchasing decisions due to uncertainty about the direction of our product and service offerings; and

incompatibility of business cultures.

Mergers and acquisitions of technology companies are inherently risky. If we do not complete an announced acquisition transaction or integrate an acquired business successfully and in a timely manner, werevenue may not realize the benefits of the acquisition to the extent anticipated, and in certain circumstances an acquisition could harm our financial position.decline.
Our business could be harmed if we fail to effectively manage critical strategic third-party business relationships.

As our offerings expand and our customer base grows, our relationships with strategic partners become increasingly valuable. If our contractual relationships with these third parties were to terminate, or if we were unable to renew on favorable terms, our business could be harmed. This is especially the case when the third party’s offerings are integrated with our products and services, or where the third party’s offerings are difficult to substitute or replace. Alternative arrangements for such products and services may not be available to us or on commercially reasonable terms, and we may experience business interruptions upon a transition to an alternative partner. The failure of third parties to provide acceptable products and services or to update their technology, including during the COVID-19 pandemic, may result in a disruption to our business operations and those of our customers, which may reduce our revenues and profits, cause us to lose customers and damage our reputation.

We face various risks associated with our operating as a multinational corporation.
As a global business that generates approximately 43%increasingly utilize the distribution platforms of our total revenue from sales to customers outside of the Americas, we are subject to a number of risks, including:
foreign currency fluctuationsthird parties like Apple’s App Store and controls;

international and regional economic, political and labor conditions, including any instability or security concerns abroad;

tax laws (including U.S. taxes on foreign subsidiaries);

increased financial accounting and reporting burdens and complexities;

changes in, or impositions of, legislative or regulatory requirements;

changes in laws governing the free flow of data across international borders;

failure of laws to protect our intellectual property rights adequately;

inadequate local infrastructure and difficulties in managing and staffing international operations;

delays resulting from difficulty in obtaining export licenses for certain technology, tariffs, quotas and other trade barriers;

the imposition of governmental economic sanctions on countries in which we do business or where we plan to expand our business;

costs and delays associated with developing products in multiple languages;

operating in locations with a higher incidence of corruption and fraudulent business practices; and

other factors beyond our control, such as terrorism, war, natural disasters and pandemics.

Some of our third-party business partners have international operations and are also subject to these risks and if our third-party business partners are unable to appropriately manage these risks, our business may be harmed. If sales to any of our customers outside of the Americas are reduced, delayed or canceled because of any of the above factors, our revenue may decline.
We are subject to risks associated with compliance with laws and regulations globally, which may harm our business.
We are a global company subject to varied and complex laws, regulations and customs, both domestically and internationally. These laws and regulations relate to a number of aspects of our business, including trade protection, import and export control, data and transaction processing security, payment card industry data security standards, records management, user-generated content hosted on websites we operate, privacy practices, data residency, corporate governance, anti-trust and competition, employee and third-party complaints, anti-corruption, gift policies, conflicts of interest, securities regulations and other regulatory requirements affecting trade and investment. The application of these laws and regulations to our business is often unclear and may at times conflict. For example, in many foreign countries, particularly in those with developing economies, it is common to engage in business practices that are prohibited by U.S. regulations applicable to us, including the Foreign Corrupt Practices Act. We cannot provide assurance that our employees, contractors, agents, and business partners will not take actions in violation of our internal policies or U.S. laws. Compliance with these laws and regulations may involve significant costs or require changes in our business practices that result in reduced revenue and profitability. Non-compliance could also result in fines, damages, criminal sanctions against us, our officers or our employees, prohibitions on the conduct of our business, and damage to our reputation.
In addition, approximately 49% of our employees are located outside the United States. Accordingly, we are exposed to changes in laws governing our employee relationships in various U.S. and foreign jurisdictions, including laws and regulations regarding wage and hour requirements, fair labor standards, employee data privacy, unemployment tax rates, workers’ compensation rates, citizenship requirements and payroll and other taxes, which likely would have a direct impact on our operating costs.

Changes in accounting principles, or interpretations thereof, could have a significant impact on our financial position and results of operations.
We prepare our consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”). These principles are subject to interpretation by the SEC and various bodies formed to interpret and create appropriate accounting principles. A change in these principles, how the principles are interpreted, or the adoption of new accounting standards can have a significant effect on our reported results, and could even retroactively affect previously reported transactions, and may require that we make significant changes to our systems, processes and controls.
Changes resulting from these new standards may result in materially different financial results and may require that we change how we process, analyze and report financial information and that we change financial reporting controls. For additional information regarding these new standards, see the section titled “Recent Accounting Pronouncements Not Yet Effective” within Part II. Item 8, Note 1. Basis of Presentation and Summary of Significant Accounting Policies.
Such changes in accounting principles may have an adverse effect on our business, financial position, and income, or cause an adverse deviation from our revenue and profitability targets, which may negatively impact our financial results.
Changes in tax rules and regulations, or interpretations thereof, may adversely affect our effective tax rates.
We are a United States-based multinational company subject to tax in multiple U.S. and foreign tax jurisdictions. The Tax Act, enacted into law on December 22, 2017, changes existing U.S. tax law applicable to us and includes adoption of a territorial tax system requiring us to incur a transition tax on previously untaxed earnings and profits of our foreign subsidiaries. A significant portion of our foreign earningsGoogle’s Play Store for the current fiscal year were earned by our Irish subsidiaries. As partdistribution of the adoption of a territorial

tax system, the Tax Act also provides an exemption from federal income taxes for distributions from foreign subsidiaries made after December 31, 2017 that were not subject to the one-time transition tax. In addition, certain international provisions introduced in the Tax Act will be effective for us in fiscal 2019. These provisions and changes that we may make to our corporate tax structure could adversely affect our tax rate and cash flow in future years.
Our income tax expense has differed from the tax computed at the U.S. federal statutory income tax rate due primarily to discrete items and to tax on earnings from foreign operations. Unanticipated changes in our tax rates could affect our future results of operations. Our future effective tax rates could be unfavorably affected by changes in the tax rates in jurisdictions where our income is earned, by changes in or our interpretation of tax rules and regulations in the jurisdictions in which we do business, by unanticipated decreases in the amount of earnings in countries with low statutory tax rates, by unexpected negative changes in business and market conditions that could reduce certain tax benefits, or by changes in the valuation of our deferred tax assets and liabilities.

In addition, in the United States, the European Commission, countries in the European Union and other countries where we do business, we are subject to potential changes in relevant tax, accounting and other laws, regulations and interpretations, including changes to tax laws applicable to corporate multinationals such as Adobe. These countries and other governmental bodies have or could make unprecedented assertions about how taxation is determined in their jurisdictions that are contrary to the way in which we have interpreted and historically applied the rules and regulations described above in our income tax returns filed in such jurisdictions. In the current global tax policy environment, any changes in laws, regulations and interpretations related to these assertions could adversely affect our effective tax rates or result in other costs to us which could adversely affect our operations and financial results.

Moreover, we are subject to the continual examination of our income tax returns by the U.S. Internal Revenue Service (“IRS”) and other domestic and foreign tax authorities. These tax examinations are expected to focus on our intercompany transfer pricing practices as well as other matters. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for adjustments that may result from these examinations. We cannot provide assurance that the final determination of any of these examinations will not have an adverse effect on our operating results and financial position.

Uncertainty about current and future economic conditions and other adverse changes in general political conditions in any of the major countries in which we do business could adversely affect our operating results.
As our business has grown, we have become increasingly subject to the risks arising from adverse changes in economic and political conditions, both domestically and globally. Uncertainty about the effects of current and future economic and political conditions on us, our customers, suppliers and partners makes it difficult for us to forecast operating results and to make decisions about future investments. If economic growth in countries where we do business slows, customers may delay or reduce technology purchases, advertising spending or marketing spending. This could result in reductions in sales of our products and services, more extended sales cycles, slower adoption of new technologies and increased price competition. Among our customers are government entities, including the U.S. federal government, and our revenue could decline if spending cuts impact the government’s ability to purchase our products and services. Deterioration in economic conditions in any of the countries in which we do business could also cause slower or impaired collections on accounts receivable, which may adversely impact our liquidity and financial condition.
A disruption in financial markets could impair our banking partners, on which we rely for operating cash management and affect our derivative counterparties. Any of these events would likely harm our business, financial condition, and results of operations.
Political instability or adverse political developments in or around any of the major countries in which we do business would also likely harm our business, results of operations and financial condition.
The success of some of our product offerings. Although we benefit from the strong brand recognition and service offerings depends on our ability to continue to attract and retain customerslarge user base of and contributors to our online marketplaces for creative content.

The success of some of our product and service offerings, such as Adobe Stock, depends on our ability to continuethese distribution platforms to attract new customers, and contributorsthe platform owners have wide discretion to these online marketplaces for creative content, as well as our ability to continue to retain existing customers and contributors. An increase in paying customers has generally resulted in more content from contributors, which increaseschange the sizepricing structure, terms of our collection and in turn attracts new paying customers. We rely on the functionality and features of our online marketplaces, the size and content of our collection and the effectiveness of our marketing efforts to attract new customers and contributors and retain existing ones. New technologies may render the features of our online marketplaces obsolete, our

collection may fail to grow as anticipated or our marketing efforts may be unsuccessful, any of which may adversely affect our results of operations.

Our intellectual property portfolio is a valuable asset and we may not be able to protect our intellectual property rights, including our source code, from infringement or unauthorized copying, use or disclosure.
Our intellectual property portfolio is a valuable asset. Infringement or misappropriation of our patents, trademarks, trade secrets, copyrightsservice and other intellectual property rights could result in lost revenuespolicies with respect to us and ultimately reduce their value. Preventing unauthorized useother developers, and may offer or infringement of our intellectual property rights is inherently difficult. We actively combat software piracy as we enforce our intellectual property rights, but we nonetheless lose significant revenue due to illegal use of our software. If piracy activities continue at historical levels or increase, they may further harm our business. We apply for patents in the U.S. and internationally to protect our newly created technology and if we are unable to obtain patent protection for the technology described in our pending patent, or if the patent is not obtained timely, this could result in revenue loss, adverse effects on operations, and harm to our business. We offer ourpromote products and services in foreign countries and we may seek intellectual property protection from those foreign legal systems. Some of those foreign countries may not have as robust or comprehensive of intellectual property protection laws and schemes as those offered in the U.S. In some foreign countries, the mechanisms to enforce intellectual property rights may be inadequate to protect our technology, which could harm our business.
If unauthorized disclosure of our source code occurs through security breach, cyber-attack or otherwise, we could lose future trade secret protection for that source code. The loss of future trade secret protection could make it easier for third parties to compete with our productsproduct offerings. Adverse changes by copying functionality, which could cause us to lose customers and could adversely affect our revenue and operating margins. We also seek to protect our confidential information and trade secrets through the use of non-disclosure agreements with our customers, contractors, vendors and partners. However, there is a risk that our confidential information and trade secrets may be disclosed or published without our authorization, and in these situations, enforcing our rights may be difficult or costly.
We may incur substantial costs defending against third parties alleging that we infringe their proprietary rights.

We have been, are currently, and may in the future be, subject to claims, negotiations and complex, protracted litigation relating to disputes regarding the validity or alleged infringement of third-party intellectual property rights, including patent rights. Intellectual property disputes and litigation are typically costly and can be disruptive to our business operations by diverting the attention of management and key personnel. We may not prevail in every lawsuit or dispute. Third-party intellectual property disputes, including those initiated by patent assertion entities, could subject us to significant liabilities, require us to enter into royalty and licensing arrangements on unfavorable terms, prevent us from licensing certain of our products or offering certain of our services, subject us to injunctions restricting our sale of products or services, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers, including contractual provisions under various license arrangements and service agreements. In addition, we may incur significant costs in acquiring the necessary third-party intellectual property rights for use in our products, in some cases to fulfill contractual obligations with our customers. Any of these occurrences could significantly harm our business.

We may incur losses associated with currency fluctuations and may not be able to effectively hedge our exposure.

Our operating results are subject to fluctuations in foreign currency exchange rates due to the global scope of our business. Global economic events, including trade disputes, economic sanctions and emerging market volatility, and associated uncertainty may cause currencies to fluctuate. We attempt to mitigate a portion of these risks through foreign currency hedging based on our judgment of the appropriate trade-offs among risk, opportunity and expense. We regularly review our program to partially hedge our exposure to foreign currency fluctuations and make adjustments as necessary. Our hedging activities may not offset more than a portion of the adverse financial impact resulting from unfavorable movement in foreign currency exchange rates, which could adversely affect our financial condition or results of operations.results.
Failure of our third-party customer service and technical support providers to adequately address customers’ requests could harm our business and adversely affect our financial results.
Our customers rely on our customer service support organization to resolve issues with our products and services. We outsource a substantial portion of our customer service and technical support activities to third-party service providers. We depend heavily on these third-party customer service and technical support representatives working on our behalf to provide such services, and we expect to continue to rely heavily on third parties in the future. This strategy presents risks to our business due to the fact thatsince we may not be able to influence the quality of support as directly as we would be able to do if our own employees performed these activities. Our customers may react negatively to providing information to, and receiving support from, third-party organizations, especially if these third-party organizations are based overseas. If we encounter problems with our third-party customer service and technical

support providers, our reputation may be harmed, our ability to sell our offerings could be adversely affected, and we could lose customers and associated revenue.
Revenue, margin or earnings shortfalls or the volatility of the market generally may cause the market price of our stock to decline.
In the past, the market price for our common stock experienced significant fluctuations and it may do so in the future. A number of factors may affect the market price for our common stock, such as:
shortfalls in, or changes in expectations about our revenue, margins, earnings, Annualized Recurring Revenue (“ARR”), sales of our Adobe Experience Cloud offerings, or other key performance metrics;

changes in estimates or recommendations by securities analysts;

whether our results meet analysts’ expectations;

compression or expansion of multiples used by investors and analysts to value high technology SaaS companies;

the announcement of new products or services, product enhancements, service introductions, strategic alliances or significant agreements by us or our competitors;

the loss of large customers or our inability to increase sales to existing customers, retain customers or attract new customers;

recruitment or departure of key personnel;

variations in our or our competitors’ results of operations, changes in the competitive landscape generally and developments in our industry;

general socio-economic, political or market conditions; and

unusual events such as significant acquisitions by us or our competitors, divestitures, litigation, regulatory actions and other factors, including factors unrelated to our operating performance.

In addition, the market for technology stocks or the stock market in general may experience uneven investor confidence, which may cause the market price for our common stock to decline for reasons unrelated to our operating performance. Volatility in the market price of a company’s securities for a period of time may increase the company’s susceptibility to securities class action litigation. Oftentimes, this type of litigation is expensive and diverts management’s attention and resources which may adversely affect our business.
Contracting with government entities exposes us to additional risks inherent in the government procurement process.
We provide products and services, directly and indirectly, to a variety of government entities, both domestically and internationally. Risks associated with licensing and selling products and services to government entities include more extended sales and collection cycles, varying governmental budgeting processes and adherence to complex procurement regulations and other government-specific contractual requirements. We may be subject to audits and investigations relating to our government contracts and any violations could result in various civil and criminal penalties and administrative sanctions, including termination of contracts, payment of fines, and suspension or debarment from future government business, as well as harm to our reputation and financial results.
If we are unable to recruit and retain key personnel, our business may be harmed.
Much of our future success depends on the continued service, availability and performance of our senior management. These individuals havemanagement and highly-skilled personnel across all levels of our organization. Our senior management has acquired specialized knowledge and skills with respect to Adobe. Theour business, and the loss of any of these individuals could harm our business, especially if we haveare not been successful in developing adequate succession plans. Our business is also dependent on our abilityefforts to retain, hireattract, develop, integrate and motivate talented,retain highly skilled personnel across all levelsemployees with appropriate qualifications may be compounded by intensified restrictions on travel (including during the COVID-19 pandemic), immigration or the availability of our organization.work visas. Experienced personnel in the information technology industry are in high demand and competition for their talents is intense and has recently intensified further due to industry trends in many areas where our employees are located. We may experience higher compensation costs to retain senior management and experienced personnel that may not be offset by improved productivity or increased sales. If we are unable to continue to successfully attract and retain key personnel, our business may be harmed.

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We continue to hire personnel in countries where exceptional technical knowledge and other expertise are offered at lower costs, which increases the efficiency of our global workforce structure and reduces our personnel related expenditures. Nonetheless, as globalization continues, competition for these employees in these countries has increased, which may impact our ability to retain these employees and increase our expenses resulting from competitive compensation. We may continue to expand our international operations and international sales and marketing activities, which would require significant management attention and resources. We may be unable to scale our infrastructure effectively or as quickly as our competitors in these markets, and our revenue may not increase to offset these expected increases in costs and operating expenses, causing our results to suffer.
We believe that a critical contributor to our success to date has been our corporate culture, which we have built to foster innovation, teamwork and employee satisfaction. As we grow, including from the integration of employees and businesses acquired in connection with previous or future acquisitions, we may find it difficult to maintain important aspects of our corporate culture, which could negatively affect our ability to retain and recruit personnel who are essential to our future success.
Failure to manage our sales, partner and distribution channels effectively could result in a loss of revenue and harm to our business.
We contract with a number of software distributors and other strategic partners, none of which isare individually responsible for a material amount of our total net revenue for any recent period. Nonetheless, if any single agreement with one of our distributors were terminated, any prolonged delay in securing a replacement distributor could have a negative impact on our results of operations.

Successfully managing our indirect distribution channel efforts to reach various customer segments for our products and services is a complex process across the broad range of geographies where we do business or plan to do business. Our distributors and other channel partners are independent businesses that we do not control. Notwithstanding the independence of our channel partners, we face legal risk and potential reputational harm from the activities of these third parties including, but not limited to, export control violations, workplace conditions, corruption and anti-competitive behavior.
We cannot be certain that our distribution channel will continue to market or sell our products and services effectively. If our partner and distribution channel ischannels are not successful, we may lose sales opportunities, customers and revenue. Our distributors also sell our competitors’ products and services, and if they favor our competitors’ products or services for any reason, they may fail to market our products or services effectively or to devote resources necessary to provide effective sales, which would cause our results to suffer. We also distribute some products and services through our OEM channel, and if our OEMs decide not to bundle our applications on their devices, our results could suffer. In addition, the financial health of our distributors and partners and our continuing relationships with them are important to our success. Some of these distributors and partners may be unable to withstand adverse changes in economic conditions, which could result in insolvency, the inability of such distributors and partners to obtain credit to finance access to or purchases of our products and services, or a delay in paying their obligations to us.
We also sell some of our products and services through our direct sales force. Risks associated with this sales channel include more extended sales and collection cycles associated with direct sales efforts, challenges related to hiring, retaining and motivating our direct sales force, and substantial amounts of ongoing training for sales representatives. Moreover, recent hires may not become as productive as we would like, as in most cases it takes a significant period of time before they achieve full productivity. Our business could be seriously harmed if our expansion efforts do not generate a corresponding significant increase in revenue and we are unable to achieve the efficiencies we anticipate. In addition, the loss of key sales employees could impact our customer relationships and future ability to sell to certain accounts covered by such employees.
Risks Related to Laws and Regulations
We are subject to risks associated with compliance with laws and regulations globally, which may harm our business.
We are a global company subject to varied and complex laws, regulations and customs, both domestically and internationally. These laws and regulations relate to a number of aspects of our business, including trade protection, import and export control, anti-boycott, sanctions and embargoes, data and transaction processing security, payment card industry data security standards, records management, user-generated content hosted on websites we operate, privacy practices, data residency, corporate governance, anti-trust and competition, employee and third-party complaints, anti-corruption, gift policies, conflicts of interest, securities regulations and other regulatory requirements affecting trade and investment. The application of these laws and regulations to our business is often unclear and may at times conflict. For example, in many foreign countries, particularly in those with developing economies, it is common to engage in business practices that are prohibited by U.S. regulations applicable to us, including the Foreign Corrupt Practices Act. We cannot provide assurance that our employees,
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contractors, agents and business partners will not take actions in violation of our internal policies or U.S. laws. Compliance with these laws and regulations may involve significant costs or require changes in our business practices that result in reduced revenue and profitability. Non-compliance could also result in fines, damages, criminal sanctions against us, our officers or our employees, prohibitions on the conduct of our business, and damage to our reputation. In response to the COVID-19 pandemic, federal, state, local and foreign governmental authorities have imposed, and may continue to impose, protocols and restrictions intended to contain the spread of the virus, including limitations on the size of gatherings, closures of work facilities, schools, public buildings and businesses, quarantines, lockdowns and travel restrictions. Such restrictions have disrupted and may continue to disrupt our business operations and limit our ability to perform critical functions.
In addition, approximately 48% of our employees are located outside the United States. Accordingly, we are exposed to changes in laws governing our employee relationships in various U.S. and foreign jurisdictions, including laws and regulations regarding wage and hour requirements, fair labor standards, employee data privacy, unemployment tax rates, workers’ compensation rates, citizenship requirements and payroll and other taxes, which likely would have a direct impact on our operating costs.
Increasing regulatory focus on privacy and security issues and expanding laws could impact our business models and expose us to increased liability.
As a global company, Adobe is subject to global data protection, privacy and security laws, regulations and codes of conduct that apply to our various business units and data processing activities. These laws, regulations and codes may be inconsistent across jurisdictions and are subject to evolving and differing (sometimes conflicting) interpretations. Government officials and regulators, privacy advocates and class action attorneys are increasingly scrutinizing how companies collect, process, use, store, share and transmit personal data. This increased scrutiny may result in new interpretations of existing laws, thereby further impacting Adobe’s business. Globally, laws such as the General Data Protection Regulation (“GDPR”) in Europe and the Personal Information Protection Law (“PIPL”) in China, and new and emerging state laws in the United States on privacy, data and related technologies, such as the California Consumer Privacy Act, the California Privacy Rights Act and the Virginia Consumer Data Protection Act, as well as industry self-regulatory codes, create new compliance obligations and expand the scope of potential liability, either jointly or severally with our customers and suppliers. While we have invested in readiness to comply with applicable requirements, the dynamic nature of these laws, regulations and codes, as well as their interpretation by regulators and courts, may affect our ability (and our enterprise customers’ ability) to reach current and prospective customers, to respond to both enterprise and individual customer requests under the laws (such as individual rights of access, correction and deletion of their personal information) and to implement our business models effectively. These laws, regulations and codes may also impact our innovation and business drivers in developing new and emerging technologies (e.g., artificial intelligence and machine learning). These requirements, among others, may impact demand for our offerings and force us to bear the burden of more onerous obligations in our contracts. Any perception of our practices, products or services as a violation of individual privacy or data protection rights may subject us to public criticism, class action lawsuits, reputational harm, or investigations or claims by regulators, industry groups or other third parties, all of which could disrupt or adversely impact our business and expose us to increased liability. Additionally, we collect and store information on behalf of our business customers and if our customers fail to comply with contractual obligations or applicable laws, it could result in litigation or reputational harm to us.
Transferring personal information across international borders is complex and subject to legal and regulatory requirements as well as active litigation and enforcement in a number of jurisdictions around the world, each of which could have an adverse impact to our ability to process and transfer personal data as part of our business operations. For example, European data transfers outside the European Economic Area are highly regulated and litigated. The mechanisms that we and many other companies rely upon for European data transfers (e.g., Privacy Shield and Model Clauses) are the subject of judicial decisions by the Court of Justice of the European Union resulting in the invalidation of Privacy Shield. We are closely monitoring other developments related to the remaining valid transfer mechanisms available for transferring personal data outside the European Union (including the recent issuance of updated Model Clauses) and other countries that have similar trans-border data flow requirements and adjusting our practices accordingly. The invalidation of Privacy Shield and the open questions related to the validity of Model Clauses have resulted in some changes in the obligations required to provide our services in the European Union and could expose us to potential sanctions and fines for non-compliance. Several other countries, including Australia, New Zealand, Brazil, and Japan, have also established specific legal requirements for cross-border transfers of personal information. Other countries, such as India, are considering requirements for data localization (i.e., where personal data must remain in the country). If other countries implement more restrictive regulations for cross-border data transfers (or do not permit data to leave the country of origin), such developments could adversely impact our business, financial condition and results of operations in those jurisdictions.
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Our intellectual property portfolio is a valuable asset and we may not be able to protect our intellectual property rights, including our source code, from infringement or unauthorized copying, use or disclosure.
Our intellectual property portfolio is a valuable asset. Infringement or misappropriation of our patents, trademarks, trade secrets, copyrights and other intellectual property rights could result in lost revenues and ultimately reduce their value. Preventing unauthorized use or infringement of our intellectual property rights is inherently difficult. We actively combat software piracy as we enforce our intellectual property rights, but we nonetheless lose significant revenue due to illegal use of our software. If piracy activities continue at historical levels or increase, they may further harm our business. We apply for patents in the United States and internationally to protect our newly created technology and if we are unable to obtain patent protection for the technology described in our pending patent, or if the patent is not obtained timely, this could result in revenue loss, adverse effects on operations and harm to our business. We offer our products and services in foreign countries and we may seek intellectual property protection from those foreign legal systems. Some of those foreign countries may not have as robust or comprehensive of intellectual property protection laws and schemes as those offered in the United States In some foreign countries, the mechanisms to enforce intellectual property rights may be inadequate to protect our technology, which could harm our business. We also seek to protect our confidential information and trade secrets through the use of non-disclosure agreements with our customers, contractors, vendors and partners. However, there is a risk that our confidential information and trade secrets may be disclosed or published without our authorization, and in these situations, enforcing our rights may be difficult or costly.
If unauthorized disclosure of our source code occurs through security breach, cyber-attack or otherwise, we could lose future trade secret protection for that source code. The loss of future trade secret protection could make it easier for third parties to compete with our products by copying functionality, which could cause us to lose customers and could adversely affect our revenue and operating margins.
We may incur substantial costs defending against third parties alleging that we infringe their proprietary rights.
We have been, are currently and may in the future be subject to claims, negotiations and complex, protracted litigation relating to disputes regarding the validity or alleged infringement of third-party intellectual property rights, including patent rights. Intellectual property disputes and litigation are typically costly and can be disruptive to our business operations by diverting the attention of management and key personnel. We may not prevail in every lawsuit or dispute. Third-party intellectual property disputes, including those initiated by patent assertion entities, could subject us to significant liabilities, require us to enter into royalty and licensing arrangements on unfavorable terms, prevent us from licensing certain of our products or offering certain of our services, subject us to injunctions restricting our sale of products or services, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers, including contractual provisions under various license arrangements and service agreements. In addition, we may incur significant costs in acquiring the necessary third-party intellectual property rights for use in our products, in some cases to fulfill contractual obligations with our customers. Any of these occurrences could significantly harm our business.
Changes in accounting principles, or interpretations thereof, could have a significant impact on our financial position and results of operations.
We prepare our consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”). These principles are subject to interpretation by the SEC and various bodies formed to interpret and create appropriate accounting principles. A change in these principles, how the principles are interpreted, or the adoption of new accounting standards can have a significant effect on our reported results, and could even retroactively affect previously reported transactions, and may require that we make significant changes to our systems, processes and controls.
Changes resulting from these new standards may result in materially different financial results and may require that we change how we process, analyze and report financial information and that we change financial reporting controls. For additional information regarding new standards that may have significant impact to our consolidated financial statements, see the section titled “Recent Accounting Pronouncements Not Yet EffectiveinNote 1 of our Notes to Consolidated Financial Statements.
Such changes in accounting principles may have an adverse effect on our business, financial position and results of operations, or cause an adverse deviation from our revenue and profitability targets, which may negatively impact our financial results.
Changes in tax rules and regulations, or interpretations thereof, may adversely affect our effective tax rates.
We are a United States-based multinational company subject to tax in multiple U.S. and foreign tax jurisdictions. The U.S. Tax Cuts and Jobs Act (“U.S. Tax Act”), enacted into law in December 2017, changed existing U.S. tax law and
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introduced certain international provisions applicable to us. Among other considerations, the applicability and impact of these tax provisions, and of other U.S. or international tax law changes could adversely affect our effective income tax rate and cash flows in future years.
Our income tax expense has differed from the tax computed at the U.S. federal statutory income tax rate due primarily to discrete items including, but not limited to, the effects of tax credits, net tax benefits from trading structure changes, tax benefits from stock-based compensation and settlements of tax examinations, and to net tax on earnings from foreign operations. Unanticipated changes in our tax rates could affect our future results of operations. Our future effective tax rates are likely to be unfavorably affected by changes in the tax rates in jurisdictions where our income is earned, the geographic mix of earnings, our repatriation policy or the valuation of our deferred tax assets and liabilities, by changes in or our interpretation of tax rules and regulations in the jurisdictions in which we do business, or by unexpected negative changes in business and market conditions that could reduce certain tax benefits.
In addition, in the United States and other countries where we conduct business and in jurisdictions in which we are subject to tax, including those covered by governing bodies that enact tax laws applicable to us, such as the European Commission of the European Union, we are subject to potential changes in relevant tax, accounting and other laws, regulations and interpretations, including changes to tax laws applicable to corporate multinationals such as Adobe. These countries, governmental bodies and intergovernmental economic organizations such as the Organization for Economic Cooperation and Development, have or could make unprecedented assertions about how taxation is determined in their jurisdictions that are contrary to the way in which we have interpreted and historically applied the rules and regulations described above in such jurisdictions. In the current global tax policy environment, any changes in laws, regulations and interpretations related to these assertions could adversely affect our effective tax rates, cause us to respond by making changes to our business structure, or result in other costs to us which could adversely affect our operations and financial results.
Moreover, we are subject to the examination of our income tax returns by the U.S. Internal Revenue Service and other domestic and foreign tax authorities. These tax examinations are expected to focus on our research and development tax credits, intercompany transfer pricing practices and other matters. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for potential adjustments that may result from these examinations. We cannot provide assurance that the final determination of any of these examinations will not have an adverse effect on our financial position and results of operations.
Contracting with government entities exposes us to additional risks inherent in the government procurement process.
We provide products and services, directly and indirectly, to a variety of government entities, both domestically and internationally. Risks associated with licensing and selling products and services to government entities include more extended sales and collection cycles, varying governmental budgeting processes and adherence to complex procurement regulations and other government-specific contractual requirements. We have been, are currently and may in the future be subject to audits and investigations relating to our government contracts and any violations could result in various civil and criminal penalties and administrative sanctions, including termination of contracts, payment of fines, and suspension or debarment from future government business, as well as harm to our reputation and financial results.
Risks Related to Financial Performance
Subscription offerings could create risks related to the timing of revenue recognition.
We generally recognize revenue from subscription offerings ratably over the terms of their subscription agreements, which typically range from 1 to 36 months. As a result, most of the subscription revenue we report in each quarter is the result of subscription agreements entered into during previous quarters. Any reduction in new or renewed subscriptions in a quarter may not be reflected in our revenue results until a later quarter. Declines in new or renewed subscriptions may decrease our revenue in future quarters. Lower sales, reduced demand for our products and services, and increases in our attrition rate may not be fully reflected in our results of operations until future periods. Our subscription model could also make it difficult for us to rapidly increase our revenue from subscription-based or hosted services through additional sales in any period, as revenue from new customers will be recognized over the applicable subscription term.
Additionally, in connection with our sales efforts to enterprise customers, a number of factors could affect our revenue, including longer-than-expected sales and implementation cycles, potential deferral of revenue and alternative licensing arrangements. If any of our assumptions about revenue from our subscription-based offerings prove incorrect, our actual results may vary materially from those anticipated.
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We may incur losses associated with currency fluctuations and may not be able to effectively hedge our exposure.
Our operating results are subject to fluctuations in foreign currency exchange rates due to the global scope of our business. Global economic events, including trade disputes, economic sanctions and emerging market volatility, and associated uncertainty may cause currencies to fluctuate, and the impact of the COVID-19 pandemic may introduce further volatility. We attempt to mitigate a portion of these risks through foreign currency hedging based on our judgment of the appropriate trade-offs among risk, opportunity and expense. We regularly review our program to partially hedge our exposure to foreign currency fluctuations and make adjustments as necessary. Our hedging activities may not offset more than a portion of the adverse financial impact resulting from unfavorable movement in foreign currency exchange rates, which could adversely affect our financial condition or results of operations.
If our goodwill or amortizable intangible assets become impaired, then we could be required to record a significant charge to earnings.
GAAP requires us to test for goodwill impairment at least annually. In addition, we review our goodwill and amortizable intangible assets for impairment when events or changes in circumstances indicate the carrying value may not be recoverable. Factors that may be considered a change in circumstances indicating that the carrying value of our goodwill or amortizable intangible assets may not be recoverable include declines in stock price, market capitalization or cash flows, and slower growth rates in our industry. Depending on the results of our review, we could be required to record a significant charge to earnings in our consolidated financial statements during the period in which any impairment of our goodwill or amortizable intangible assets were determined, negatively impacting our results of operations.
We have issued $1.9$4.15 billion of notes in debt offerings and have a $2.25 billion term loan, and may incur other debt in the future, which may adversely affect our financial condition and future financial results.
We have $1.9$4.15 billion in senior unsecured notes and a $2.25 billion senior unsecured term loan outstanding. We also have a $1 billion senior unsecured revolving credit agreement, which is currently undrawn. This debt may adversely affect our financial condition and future financial results by, among other things:

increasing our vulnerability to adverse changes in general economic and industry conditions;

requiring the dedication of a portion of our expected cash flowflows from operations to service our indebtedness,debt, thereby reducing the amount of expected cash flowflows available for other purposes, including capital expenditures and acquisitions; and

limiting our flexibility in planning for, or reacting to, changes in our business and our industry.

Our senior unsecured notes and senior unsecured credit agreementsagreement impose restrictions on us and require us to maintain compliance with specified covenants. Our ability to comply with these covenants may be affected by events beyond our control. If we breach any of the covenants and do not obtain a waiver from the lendersnoteholders or noteholders,lenders, then, subject to applicable cure periods, any outstanding indebtednessdebt may be declared immediately due and payable.
In addition, changes by any rating agency to our credit rating may negatively impact the value and liquidity of both our debt and equity securities, as well as the potential costs associated with a refinancing of our debt. Under certain circumstances, if our credit ratings are downgraded or other negative action is taken, the interest rate payable by us under our revolving credit facility and term loan could increase. Downgrades in our credit ratings could also affect the terms of any such financing and restrict our ability to obtain additional financing in the future.future and affect the terms of any such financing.
Our investment portfolio may become impaired by deterioration of the financial markets.
Our cash equivalent and short-term investment portfolio as of December 3, 2021 consisted of asset-backed securities, corporate debt securities, money market funds, municipal securities, time deposits and U.S. Treasury securities. We follow an established investment policy and set of guidelines to monitor and help mitigate our exposure to interest rate and credit risk. The policy sets forth credit quality standards and limits our exposure to any one issuer, as well as our maximum exposure to various asset classes.
Should financial market conditions worsen in the future, including from impacts of the COVID-19 pandemic, investments in some financial instruments may pose risks arising from market liquidity and credit concerns. In addition, any deterioration of the capital markets could cause our other income and expense to vary from expectations. As of December 3, 2021, we had no material impairment charges associated with our short-term investment portfolio, and although we believe our current investment portfolio has little risk of material impairment, we cannot predict future market conditions, market liquidity or credit availability, and can provide no assurance that our investment portfolio will remain materially unimpaired.
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General Risk Factors
Catastrophic events may disrupt our business.
We are a highly automated business and rely on our network infrastructure and enterprise applications, internal technology systems and website for our development, marketing, operations, support, hosted services and sales activities. In addition, some of our businesses rely on third-party hosted services, and we do not control the operation of third-party data center facilities serving our customers from around the world, which increases our vulnerability. A disruption, infiltration or failure of these systems or third-party hosted services in the event of a major earthquake, fire, flood, tsunami or other weather event, power loss, telecommunications failure, software or hardware malfunctions, pandemics (including the COVID-19 pandemic), cyber-attack, war, terrorist attack or other catastrophic event that our disaster recovery plans do not adequately address, could cause system interruptions, reputational harm, loss of intellectual property, delays in our product development, lengthy interruptions in our services, breaches of data security and loss of critical data. Any of these events could prevent us from fulfilling our customers’ orders or could negatively impact a country or region in which we sell our products, which could in turn decrease that country’s or region’s demand for our products. Our corporate headquarters, a significant portion of our research and development activities, certain of our data centers and certain other critical business operations are located in the San Francisco Bay Area, and additional facilities where we conduct significant operations are located in the Salt Lake Valley Area, both of which are near major earthquake faults. A catastrophic event that results in the destruction or disruption of any of our data centers or our critical business or information technology systems could severely affect our ability to conduct normal business operations and, as a result, our future operating results could be adversely affected.affected, and the adverse effects of any such catastrophic event would be exacerbated if experienced at the same time as another unexpected and adverse event, such as the COVID-19 pandemic. For example, wildfires have resulted in power shut-offs in California and are likely to occur in the future, and this could adversely affect the work-from-home operations of our employees on the west coast.
Climate change may have a long-term impact on our business.
While we seek to partner with organizations that mitigate their business risks associated with climate change, we recognize that there are inherent risks wherever business is conducted. Access to clean water and reliable energy in the communities where we conduct our business, whether for our offices or for our vendors, is a priority. Our major sites in California, Utah and India are vulnerable to prolonged droughts dueclimate change effects. For example, in California, increasing intensity of drought throughout the state and annual periods of wildfire danger increase the probability of planned power outages in the communities where we work and live. While this danger has a low-assessed risk of disrupting normal business operations, it has the potential impact on employees’ abilities to climate change. Incommute to work or to work from home and stay connected effectively. Climate-related events, including the eventincreasing frequency of a natural disaster that disrupts business due to limited access to these resources, weextreme weather events and their impact on U.S., India and other major regions’ critical infrastructure, have the potential to experience losses todisrupt our business, our third-party suppliers, and/or the business of our customers, and addedmay cause us to experience higher attrition, losses, and additional costs to maintain or resume operations. To accurately assess and take potential proactive action as appropriate, Adobe is aligned with the guidelines of the Financial Stability Board’s (“FSB”) Task Force on Climate-related Financial Disclosures (“TCFD”) recommendations.recommendations and the Sustainability Accounting Standards Board environmental metrics.

Our investment portfolio may become impaired by deteriorationUncertainty about current and future economic conditions and other adverse changes in general political conditions in any of the financial markets.major countries in which we do business could adversely affect our operating results.
Our cash equivalent and short-term investment portfolio as of November 30, 2018 consisted of corporate debt securities, foreign government securities and U.S. Treasury securities, money market mutual funds, municipal securities, time deposits and asset-backed securities. We follow an established investment policy and set of guidelinesAs our business has grown, we have become increasingly subject to monitor and help mitigate our exposure to interest rate and credit risk. The policy sets forth credit quality standards and limits our exposure to any one issuer, as well as our maximum exposure to various asset classes.
Should financial market conditions worsen in the future, investments in some financial instruments may pose risks arising from marketadverse changes in economic and political conditions, both domestically and globally, including trends toward protectionism and nationalism, and other events beyond our control, such as the COVID-19 pandemic. Additionally, the business downturn caused by the pandemic may adversely impact the businesses and financial health of many of our customers and hurt their creditworthiness (e.g., international travel bans impacting customers in the travel and hospitality industries). As a result, current or potential customers may be unable to fund software purchases, which could cause them to delay, decrease or cancel purchases of our products and services. Uncertainty about the effects of current and future economic and political conditions on us, our customers, suppliers and partners makes it difficult for us to forecast operating results and to make decisions about future investments. If economic growth in countries where we do business slows, customers may delay or reduce technology purchases, advertising spending or marketing spending, and we have already experienced and may continue to experience the impact of a global decline in advertising spend as the pandemic continues to unfold. This could result in reductions in sales of our products and services, more extended sales cycles, slower adoption of new technologies and increased price competition. Among our customers are government entities, including the U.S. federal government, and our revenue could decline if spending cuts impact the government’s ability to purchase our products and services. Deterioration in economic conditions in any of the countries in which we do business could also cause slower or impaired collections on accounts receivable, which may adversely impact our liquidity and credit concerns. financial condition.
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A disruption in financial markets could impair our banking partners, on which we rely for operating cash management and derivative programs. Any of these events would likely harm our business, financial condition and results of operations.
Political instability or adverse political developments in or around any of the major countries in which we do business would also likely harm our business, financial condition and results of operations.
Revenue, margin or earnings shortfalls or the volatility of the market generally may cause the market price of our stock to decline.
In the past, the market price for our common stock experienced significant fluctuations and it may do so in the future. A number of factors may affect the market price for our common stock, such as:
shortfalls in, or changes in expectations about, our revenue, margins, earnings, Annualized Recurring Revenue (“ARR”), sales of our Digital Experience offerings, or other key performance metrics;
changes in estimates or recommendations by securities analysts;
whether our results meet analysts’ expectations;
compression or expansion of multiples used by investors and analysts to value high technology SaaS companies;
the announcement of new products or services, product enhancements, service introductions, strategic alliances or significant agreements by us or our competitors;
the loss of large customers or our inability to increase sales to existing customers, retain customers or attract new customers;
recruitment or departure of key personnel;
variations in our or our competitors’ results of operations, changes in the competitive landscape generally and developments in our industry;
general socio-economic, political or market conditions;
macroeconomic conditions and the economic impact of the COVID-19 pandemic; and
unusual events such as significant acquisitions by us or our competitors, divestitures, litigation, regulatory actions and other factors, including factors unrelated to our operating performance.
In addition, any deteriorationthe market for technology stocks or the stock market in general may experience uneven investor confidence, which may cause the market price for our common stock to decline for reasons unrelated to our operating performance. Volatility in the market price of a company’s securities for a period of time may increase the capital markets could causecompany’s susceptibility to securities class action litigation. Oftentimes, this type of litigation is expensive and diverts management’s attention and resources which may adversely affect our other income and expense to vary from expectations. Asbusiness.
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cannot predict future market conditions, market liquidity or credit availability, and can provide no assurance that our investment portfolio will remain materially unimpaired.

ITEM 1B.  UNRESOLVED STAFF COMMENTS
None.
ITEM 2.  PROPERTIES
The following table sets forth the location, approximateOur corporate headquarters is located in San Jose, California where we occupy approximately 1.1 million square footage and usefeet of office space. We own a substantial portion of our principalSan Jose, California properties during fiscal 2018:
LocationOwned / LeasedApproximate
Square Footage
Use
Americas:
San Jose, CaliforniaOwned & leased1,081,000
(1)
Research, product development, sales, marketing and administration
San Francisco, CaliforniaOwned & leased549,000
(2)
Research, product development, sales, marketing and administration
Lehi, UtahOwned & leased282,000
(3)
Research, product development, sales, marketing and administration
Hillsboro, OregonOwned85,000
Data center
APAC:
Bangalore, IndiaOwned & leased422,000
(4)
Research, product development, sales and administration
Noida, IndiaOwned & leased554,000
(5)
Research, product development, sales and administration
JapanLeased64,000
Research, product development, sales and administration
EMEA:
Bucharest, RomaniaLeased97,000
Research and product development
Dublin, IrelandLeased42,000
Administration
Maidenhead, United KingdomLeased49,000
Product development, sales, marketing and administration
_________________________________________
(1)
We own approximately 989,000 square feet of our San Jose properties where our headquarters is located.
(2)
We own approximately 346,000 square feet of our San Francisco properties.
(3)
We own approximately 257,000 square feet of our Lehi properties.
(4)
We own approximately 250,000 square feet of our Bangalore properties.
(5)
We own our Noida properties except for a land lease for one of our buildings. The term for the land lease is until 2091.

which we use for research, product development, sales, marketing and administrative purposes. We own and lease or subleaseproperties in various locations throughout the United States which we also use for research, product development, sales, marketing and administrative purposes, and data centers. Outside of the United States, we own and lease properties throughout EMEA and APAC for research, product development, sales and administrative purposes. The largest properties we occupy under operating leases. Such leases expire at various times through 2031, withoutside of the exceptionUnited States are the Bangalore, India and Noida, India offices which are approximately 0.4 million and 0.5 million square feet, respectively. We own and lease these properties in India. As of December 3, 2021, we have not terminated any significant lease arrangements.
Additionally, we have ongoing building construction in San Jose, California and Bangalore, India which are currently targeted for completion in fiscal 2022 and 2023, respectively.
During fiscal 2021, our employees across all geographic regions continued to work from home due to the COVID-19 pandemic. Starting in June 2021, we began a phased reopening of all of our ground leaseU.S. offices and certain of our international offices in Noida.areas with sustained low infection rates, and invited fully vaccinated employees located near those reopened offices to return to the office on a voluntary basis. While all our U.S. offices, including our headquarters in San Jose, California, are now open, our reopened offices are operating at reduced capacity with heightened health and safety protocols in place. As conditions continue to fluctuate around the world, our focus remains on promoting employee health and safety as we carefully evaluate reopening plans and timelines. We carefully assess, and reassess, conditions on a case-by-case basis to determine when employees can safely return to our offices.

In general, allWe believe our facilities are in good condition,continue to be suitable for the conduct of our business and are operating at an average capacityshould we decide to fully reopen our facilities in the next twelve months.


ITEM 3.  LEGAL PROCEEDINGS
In connection with disputes relating to the validity or alleged infringement of third-party intellectual property rights, including patent rights, we have been, are currently and mayThe material set forth in the future be subject to claims, negotiations or complex, protracted litigation. Intellectual property disputes and litigation may be very costly and can be disruptive to our business operations by diverting the attention and energies of management and key technical personnel. Although we have successfully defended or resolved past litigation and disputes, we may not prevailsection titled “Legal Proceedings” in any ongoing or future litigation and disputes. Third-party intellectual property disputes could subject us to significant liabilities, require us to enter into royalty and licensing arrangements on unfavorable terms, prevent us from licensing certainNote 16 of our products or offering certain of our services, subject usNotes to injunctions restricting our sale of products or services, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers including contractual provisions under various license arrangements and service agreements.
In addition to intellectual property disputes, we are subject to legal proceedings, claims and investigations in the ordinary course of business, including claims relating to commercial, employment and other matters. Some of these disputes and legal proceedings may include speculative claims for substantial or indeterminate amounts of damages. We consider all claims on a quarterly basis in accordance with GAAP and, based on known facts, assess whether potential losses are considered reasonably possible, probable and estimable. Based upon this assessment, we then evaluate disclosure requirements and whether to accrue for such claims in our financial statements. This determination is then reviewed and discussed with the Audit Committee of the Board of Directors and our independent registered public accounting firm.
We make a provision for a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. Unless otherwise specifically disclosed in our Consolidated Financial Statements and notes thereto, we have determined that no provision for liability or disclosure is required related to any claim against us because: (a) there is not a reasonable possibility that a loss exceeding amounts already recognized (if any) may be incurred with respect to such claim; (b) a reasonably possible loss or range of loss cannot be estimated; or (c) such estimate is immaterial.incorporated herein by reference.
All legal costs associated with litigation are expensed as incurred. Litigation is inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending against us. It is possible, nevertheless, that our consolidated financial position, cash flows or results of operations could be negatively affected by an unfavorable resolution of one or more of such proceedings, claims or investigations.
In connection with our piracy conversion efforts, conducted both internally and through organizations such as the Business Software Alliance, from time to time we undertake litigation against alleged copyright infringers. Such lawsuits may lead to counter-claims alleging improper use of litigation or violation of other laws. We believe we have valid defenses with respect to such counter-claims; however, it is possible that our consolidated financial position, cash flows or results of operations could be negatively affected in any particular period by the resolution of one or more of these counter-claims.
ITEM 4.  MINE SAFETY DISCLOSURES
Not applicable.

36

PART II
ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Market Information for Common Stock
Our common stock is traded on the NASDAQNasdaq Global Select Market under the symbol “ADBE.”
Stockholders
According to the records of our transfer agent, there were 1,030940 holders of record of our common stock on January 18, 2019.14, 2022. Because many of such shares are held by brokers and other institutions on behalf of stockholders, we are unable to estimate the total number of stockholders represented by these record holders.
Dividends
We do not anticipate paying any cash dividends in the foreseeable future.
Issuer Purchases of Equity Securities
Below is a summary of stock repurchases for the three months ended November 30, 2018. December 3, 2021. See Note 1214 of our Notes to Consolidated Financial Statements for information regarding our stock repurchase programs.
 
Period
Total Number of Shares
Repurchased
Average
Price Paid
Per
Share
Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans
 
Approximate
Dollar Value
that May
Yet be
Purchased
Under the
Plans (1)
 
 
      (in millions, except average price per share)
 
Beginning repurchase authority$14,434 
September 4 — October 1, 2021
Shares repurchased0.5 $656.47 0.5 $(334)
October 2 — October 29, 2021 
Shares repurchased0.6 $596.55 0.6 $(333)(2)
October 30 — December 3, 2021    
Shares repurchased0.5 $657.07 0.5 $(333)(2)
Total1.6  1.6 $13,434  

(1)In December 2020, the Board of Directors granted authority to repurchase up to $15 billion in our common stock through the end of fiscal 2024.
(2)In September 2021, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $1 billion. As of December 3, 2021, approximately $334 million of the prepayment remained under this agreement.
 
Period
 
Total Number of Shares
Repurchased
 
Average
Price
Per
Share
 
Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans
 
 
Approximate
Dollar Value
that May
Yet be
Purchased
Under the
Plan
 
 
      (in thousands, except average price per share)
 
Beginning repurchase authority (1)
      $8,397,282
 
September 1 — September 28, 2018        
Shares repurchased945
 $261.72
 945
 $(247,282) 
October 27 — November 30, 2018 
  
  
  
 
Shares repurchased616
 $243.52
 616
 $(150,000)
(2) 
Total1,561
  
 1,561
 $8,000,000
 

_________________________________________
(1)
In January 2017, the Board of Directors granted authority to repurchase up to $2.5 billion in common stock through the end of fiscal 2019. In May 2018, the Board of Directors approved another authority to repurchase up to $8.0 billion in common stock through the end of fiscal 2021. As of November 30, 2018, there is no remaining balance under our January 2017 authority.
(2)
In October 2018, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $300 million. As of November 30, 2018, approximately $150.0 million of the prepayment remained under this agreement.

ITEM 6.  SELECTED FINANCIAL DATA
The following selected consolidated financial data (presented in thousands, except per share amounts and employee data) is derived from our Consolidated Financial Statements. As our historical operating results are not necessarily indicative of future operating results, this data should be read in conjunction with the Consolidated Financial Statements and notes thereto, and with Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations.[RESERVED]
37
 
  Fiscal Years
 2018 2017 2016 2015 2014
Operations:         
Revenue$9,030,008
 $7,301,505
 $5,854,430
 $4,795,511
 $4,147,065
Gross profit$7,835,009
 $6,291,014
 $5,034,522
 $4,051,194
 $3,524,985
Income before income taxes$2,793,876
 $2,137,641
 $1,435,138
 $873,781
 $361,376
Net income$2,590,774
 $1,693,954
 $1,168,782
 $629,551
 $268,395
Net income per share: 
  
  
  
  
Basic$5.28
 $3.43
 $2.35
 $1.26
 $0.54
Diluted$5.20
 $3.38
 $2.32
 $1.24
 $0.53
Shares used to compute basic net income per share490,564
 493,632
 498,345
 498,764
 497,867
Shares used to compute diluted net income per share497,843
 501,123
 504,299
 507,164
 508,480
Financial position:(1)
 
  
  
  
  
Cash, cash equivalents and short-term investments$3,228,962
 $5,819,774
 $4,761,300
 $3,988,084
 $3,739,491
Working capital(2)
$555,913
 $3,720,356
 $3,028,139
 $2,608,336
 $2,107,893
Total assets$18,768,682
 $14,535,556
 $12,697,246
 $11,714,500
 $10,781,991
Debt, non-current$4,124,800
 $1,881,421
 $1,892,200
 $1,895,259
 $907,248
Stockholders’ equity$9,362,114
 $8,459,869
 $7,424,835
 $7,001,580
 $6,775,905
Additional data:   
  
  
  
Worldwide employees21,357
 17,973
 15,706
 13,893
 12,499

_________________________________________
(1)
Information associated with our financial position is as of the Friday closest to November 30 for the five fiscal periods through 2018.
(2)
For fiscal 2014, our working capital did not include the effects of the adoption of ASU No. 2015-17, Balance Sheet Classification of Deferred Taxes, which required all deferred tax assets and liabilities and any related valuation allowance to be classified as non-current on our Consolidated Balance Sheets. The new standard was adopted prospectively starting fiscal 2015.

ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with our Consolidated Financial Statements and Notes thereto.
ACQUISITIONS
During Discussion regarding our financial condition and results of operations for fiscal 2018, we completed2020 as compared to fiscal 2019 is included in Item 7 of our acquisitions of Marketo, a privately held marketing cloud platform company,Annual Report on Form 10-K for $4.74 billion and Magento, a privately held commerce platform company, for $1.64 billion. As of the end of fiscal 2018, we are continuing to integrate Marketo and Magento into our Digital Experience reportable segment.
During fiscal 2017, we completed our acquisition of TubeMogul, a publicly held video advertising platform company, for $560.8 million. As of the end of fiscal 2018, we have integrated TubeMogul into our Digital Experience reportable segment.
We also completed other immaterial business acquisitions during the fiscal years presented.year ended November 27, 2020, filed with the SEC on January 15, 2021.
See Note 2 of our Notes to Consolidated Financial Statements for pro forma financial information related to the Marketo acquisition. Pro forma information has not been presented for our other acquisitions during the fiscal years presented as the impact to our Consolidated Financial Statements was not material.
Subsequent to November 30, 2018, we acquired the remaining interest in Allegorithmic SAS (“Allegorithmic”), a privately held 3D editing and authoring software company for gaming and entertainment, for approximately $105.0 million in cash consideration. Allegorithmic will be integrated into our Digital Media reportable segment for financial reporting purposes in the first quarter of fiscal 2019.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES
In preparing our Consolidated Financial Statements in accordance with GAAP and pursuant to the rules and regulations of the SEC, we make assumptions, judgments and estimates that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosures of contingent assets and liabilities. We base our assumptions, judgments and estimates on historical experience and various other factors that we believe to be reasonable under the circumstances. Actual results could differ materially from these estimates under different assumptions or conditions. On a regular basis, weWe evaluate our assumptions, judgments and estimates.estimates on a regular basis. We also discuss our critical accounting policies and estimates with the Audit Committee of the Board of Directors.
We believe that the assumptions, judgments and estimates involved in the accounting for revenue recognition, business combinations and income taxes have the greatest potential impact on our Consolidated Financial Statements. These areas are key components of our results of operations and are based on complex rules requiring us to make judgments and estimates, soand consequently, we consider these to be our critical accounting policies. Historically, our assumptions, judgments and estimates relative to our critical accounting policies have not differed materially from actual results.
Revenue Recognition
Our contracts with customers may include multiple goods and services. For example, some of our offerings include both on-premise and/or on-device software licenses and cloud services. Determining whether the software licenses and the cloud services are distinct from each other, and therefore performance obligations to be accounted for separately, or not distinct from each other, and therefore part of a single performance obligation, may require significant judgment. We have concluded that the on-premise/on-device software licenses and cloud services provided in our Creative Cloud and Document Cloud subscription offerings are not distinct from each other such that revenue from each offering should be recognized ratably over the subscription period for which the cloud services are provided. In reaching this conclusion, we considered the nature of our promise to Creative Cloud and Document Cloud customers, which is to provide a complete end-to-end creative design or document workflow solution that operates seamlessly across multiple devices and teams. We fulfill this promise by providing access to a solution that integrates cloud-based and on-premise/on-device features that, together through their integration, provide functionalities, utility and workflow efficiencies that could not be obtained from either the on-premise/on-device software or cloud services on their own.
Cloud-based features that are integral to our Creative Cloud and Document Cloud offerings and that work together with the on-premise/on-device software include, but are not limited to: Creative Cloud Libraries, which enable customers to access their work, settings, preferences and other assets seamlessly across desktop and mobile devices and collaborate across teams in real time; shared reviews which enable simultaneous editing and commenting of PDFs across desktop, mobile and web; automatic cloud rendering of a design which enables it to be worked on in multiple mediums; and Sensei, Adobe’s cloud-hosted artificial intelligence and machine learning framework, which enables features such as automated photo-editing, photograph content-awareness, natural language processing, optical character recognition and automated document tagging.
Business Combinations
We allocate the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed based upon their estimated fair values at the acquisition date. The purchase price allocation process requires management to make significant estimates and assumptions with respect to intangible assets and deferred revenue obligations. Although we believe the assumptions and estimates we have made are reasonable, they are based in part on historical experience, market conditions and information obtained from management of the acquired companies and are inherently uncertain. Examples of critical estimates in valuing certain of the intangible assets we have acquired or may acquire in the future include but are not limited to:
future expected cash flows from software license sales, subscriptions, support agreements, consulting contracts and acquired developed technologies and patents;
expected costs to develop acquired technologies and patents internally into commercially viable products;
38

historical and expected customer attrition rates and anticipated growth in revenue from acquired customers;
the acquired company’s trade name and trademarks as well as assumptions about the period of time the acquired trade name and trademarks will continue to be used in the combined company’s product portfolio;
the expected use of the acquired assets; and
discount rates.

In connection with the purchase price allocations for our acquisitions, we estimate the fair value of the deferred revenue obligations assumed. The estimated fair value of these obligations is determined utilizing a cost build-up approach. The cost build-up approach determines fair value by estimating the costs related to fulfilling the obligations plus a normal profit margin.
Unanticipated events and circumstances may occur which may affect the accuracy or validity of such assumptions, estimates or actual results.
Accounting for Income Taxes
We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. Management must make assumptions, judgments and estimates to determine our current provision for income taxes and also our deferred tax assets and liabilities.
Our assumptions, judgments and estimates relative to the current provision for income taxes take into account current tax laws, our interpretation of current tax laws and possible outcomes of current and future audits conducted by foreign and domestic tax authorities. We have established reserves for income taxes to address potential exposures involving tax positions that could be challenged by tax authorities. In addition, we are subject to the continual examination of our income tax returns by the U.S. Internal Revenue Service (“IRS”) and other domestic and foreign tax authorities. We expect futureThese tax examinations are expected to focus on our research and development tax credits, intercompany transfer pricing practices as well asand other matters. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for potential adjustments that may result from suchthese examinations. We believe such estimates to be reasonable; however, we cannot provide assurance that the final determination of any of these examinations could significantlywill not have a significant impact on the amounts provided for income taxes in our Consolidated Financial Statements.
Recent Accounting Pronouncements
ACQUISITIONS
In the fourth quarter of fiscal 2021, we completed the acquisition of Frame.io, a privately held company that provides a cloud-based video collaboration platform, for approximately $1.18 billion and we began integrating Frame.io into our Digital Media reportable segment. In the first quarter of fiscal 2021, we completed the acquisition of Workfront, a privately held company that provides a workflow platform, for approximately $1.52 billion in cash consideration and we began integrating Workfront into our Digital Experience reportable segment.
39

RESULTS OF OPERATIONS
Overview of 20182021
For our fiscal 2018,2021, we reportedexperienced strong financial resultsdemand across our Digital Media offerings consistent with the continued execution of our long-term plans forwith respect to this segment. In our two strategic growth areas, Digital Media and Digital Experience (formerly Digital Marketing), while continuingsegment, we continued to market and license a broadexperience growth in software-based subscription revenue across our portfolio of productsofferings. Our financial results for fiscal 2021 benefited from an extra week in the first quarter of fiscal 2021 due to our 52/53 week financial calendar whereby fiscal 2021 is a 53-week year compared with fiscal 2020 and solutions.2019 which were 52-week years.

Digital Media
In our Digital Media segment, we are a market leader with Creative Cloud, our subscription-based offering which provides desktop tools, mobile apps and cloud-based services for designing, creating and publishing rich and immersive content. Creative Cloud delivers value with deep, cross-product integration, frequent product updates and feature enhancements, cloud-basedcloud-enabled services including storage and syncing of files across users’ machines, machine learning and artificial intelligence, access to marketplace, social and community-based features with our Adobe Stock and Behance services, app creation capabilities, tools which assist with enterprise deployments and team collaboration, and affordable pricing for cost-sensitive customers.

We offer Creative Cloud for individuals, students, teams and enterprises. We expect Creative Cloud will drive sustained long-term revenue growth through a continued expansion of our customer base by acquiringattracting new users on account ofwith new features and products, continuing to acquire users with our low cost of entry and delivery of additional features and value to Creative Cloud, as well as keepingand delivering new features and technologies to existing customers current onwith our latest release.releases. We have also built out a marketplace for Creative Cloud subscribers to enable the delivery and purchase of stock content in our Adobe Stock service. Overall, our strategy with Creative Cloud is designed to enable us to increase our revenue with users, attract more new customers, and grow our recurring and predictable revenue stream that is recognized ratably.

We continue to implement strategies that willare designed to accelerate awareness, consideration and purchase of subscriptions to our Creative Cloud offerings. These strategies include increasing the value Creative Cloud users receive, such as offering new desktop and mobile applications, as well as targeted promotions and offers that attract past customers and potential users to try outexperience and ultimately subscribe to Creative Cloud. Because of the shift towards Creative Cloud subscriptions and Enterprise Term License Agreements (“ETLAs”), revenue from perpetual licensing of our Creative products has been immaterial to our business.

In October 2021, we acquired Frame.io, a privately held company that provides a cloud-based video collaboration platform, and we began integrating Frame.io into our Digital Media segment.
We are also a market leader with our Adobe Document Cloud offerings built around our Adobe Acrobat family of products, including Adobe Acrobat Reader DC, and a set of integrated mobile apps and cloud-based document services, including Adobe Scan and Adobe Sign. Acrobat provides reliable creation and exchange of electronic documents, regardless of platform or application source type. Document

Cloud, which we believe enhances the way people manage critical documents at home, in the office and across devices, includes Adobe Acrobat DC and Adobe Sign, and a set of integrated services enabling users to create, review, approve, sign and track documents whether on a desktop or mobile device. Adobe Acrobat DC with a touch-enabled user interface, is offered both through subscription and perpetual licenses.

As part of our Creative Cloud and Document Cloud strategies, we utilize a data-driven operating model (“DDOM”) and our Adobe Experience Cloud solutions to raise awareness of our products, drive new customer acquisition, engagement and retention, and optimize customer journeys. As a result, we observed strong growth in Digital Media revenue during fiscal 2021.
Annualized Recurring Revenue (“ARR”) is currently the key performance metric our management uses to assess the health and trajectory of our overall Digital Media segment. ARR should be viewed independently of revenue, deferred revenue and unbilled deferred revenueremaining performance obligations as ARR is a performance metric and is not intended to be combined with any of these items. We adjust our reported ARR on an annual basis to reflect any material exchange ratesrate changes. Our reported ARR results in the
40

current fiscal 2018year are based on currency rates set at the startbeginning of fiscal 2018the year and held constant throughout the year. We calculate ARR as follows:


Creative ARR
Annual Value of Creative Cloud Subscriptions and Services

+
Annual Digital Publishing Suite Contract Value
+

Annual Creative ETLA Contract Value
Document Cloud ARR

Annual Value of Document Cloud Subscriptions and Services

+

Annual Document Cloud ETLA Contract Value

Digital Media ARR
Creative ARR

+

Document Cloud ARR

Creative ARR exiting fiscal 20182021 was $6.03$10.30 billion, up from $4.77$8.78 billion at the end of fiscal 2017.2020. Document Cloud ARR exiting fiscal 20182021 was $801 million,$1.93 billion, up from $614 million$1.47 billion at the end of fiscal 2017.2020. Total Digital Media ARR grew to $6.83$12.24 billion at the end of fiscal 2018,2021, up from $5.39$10.26 billion at the end of fiscal 2017.2020. Revaluing our ending ARR for fiscal 20182021 using currency rates at the beginning of fiscal 2019,2022, our Digital Media ARR at the end of fiscal 20182021 would be $6.71$12.15 billion or approximately $123$86 million lower than the ARR reported above.

Our success in driving growth in ARR has positively affected our revenue growth. Creative revenue in fiscal 20182021 was $5.34$9.55 billion, up from $4.17$7.74 billion in fiscal 20172020 and representing 28%23% year-over-year growth. Document Cloud revenue in fiscal 20182021 was $981.8 million,$1.97 billion, up from $836.7 million$1.50 billion in fiscal 20172020 and representing 17%32% year-over-year revenue growth as we continue to transitionwhich reflected an increase in demand driven by new user acquisition for our Document Cloud to a subscription-based model.subscription offerings. Total Digital Media segment revenue grew to $6.33$11.52 billion in fiscal 2018,2021, up from $5.01$9.23 billion in fiscal 20172020 and representing 26%25% year-over-year growth. These increases were driven by strong net new user growth, including those resulting from the current work-from-home environment reflecting expanded digital engagement.

Digital Experience
We are a market leader in the fast-growing category addressed by our Digital Experience segment. Our Digital Experience business provides comprehensive solutions that include analytics, social marketing, targeting, media optimization, digital experience management, cross-channel campaign management, marketing automation, audience management, commerce, premium video delivery and monetization. These comprehensive solutions enable marketers to measure, personalize and optimize marketing campaigns and digital experiences across channels for optimal marketing performance.

Our hierarchy of solutions in the Digital Experience segment, available in ourThe Adobe Experience Cloud consistsapplications, services and platform are designed to manage customer journeys, enable shoppable experiences and deliver intelligence for businesses of any size in any industry. Our differentiation and competitive advantage is strengthened by our ability to use the Adobe Experience Platform to connect our comprehensive set of solutions.
In December 2020, we acquired Workfront, a privately held company that provides a workflow platform, and integrated Workfront into our Digital Experience segment.
Adobe Experience Cloud delivers solutions for our customers across the following cloud offerings:strategic growth pillars:

Adobe Advertising Cloud—delivers an end-to-end platform for managing advertising across traditional TVData insights and digital formats, and simplifies the delivery of video, display and search advertising across channels and screens.

audiences. Our solutions, including Adobe Analytics, Cloud—enables businesses to move from insights to actions in real time by uniquely integrating audiences as the core system of intelligence for the enterprise; makes data available across all Adobe clouds through the

capture, aggregation, rationalization and understanding of vast amounts of disparate data and then translating that data into singular customer profiles; includes AdobeExperience Platform, Customer Journey Analytics, and Adobe Audience Manager.Manager and our Real-time Customer Data Platform, deliver robust customer profiles and AI-powered analytics across the customer journey to provide timely, relevant experiences across platforms.

Content and commerce. Our solutions help customers manage, deliver and optimize content delivery, through Adobe Experience Manager and to enable shopping experiences that scale from mid-market to enterprise businesses, with Adobe Commerce.
Adobe Marketing Cloud—provides an integrated set ofCustomer journeys. Our solutions to help marketers differentiate their brands and engage their customers, helping businesses manage, test, target, personalize and orchestrate campaigns and customer journeys; includes Adobe Experience Manager (“AEM”),journeys across B2E use cases, including through Marketo Engage, Adobe Campaign, Adobe Target Marketo Engagement Platform and Journey Optimizer.
Marketing workflow. We offer Adobe Primetime.

Magento Commerce Cloud—provides digital commerce, orderWorkfront, a work management and predictive intelligence based on a unified commerce platform enabling shopping experiences across a wide array of industries. This cloud offering was integrated into the Adobe Experience Cloud after our acquisition of privately held Magento in June 2018.

directed toward marketers to orchestrate campaign workflows.
In addition to chief marketing officers, chief revenue officers and digital marketers, users of our AdobeDigital Experience Cloud solutions include advertisers, campaign managers, digital marketers, publishers, data analysts, content managers, social marketers, marketing executives and marketinginformation management and technology executives. These customers often are involved in workflows that utilize other Adobe products, such as our Digital Media offerings. By combining the creativity of our Digital Media business
41

with the science of our Digital Experience business, we help our customers to more efficiently and effectively make, manage, measure and monetize their content across every channel with an end-to-end workflow and feedback loop.

In October 2018, we acquired privately held marketing cloud platform company Marketo. We began integrating Magento, as discussed above, and Marketo into our Digital Experience business in the second half of fiscal 2018.

We utilize a direct sales force to market and license our AdobeDigital Experience Cloud solutions, as well as an extensive ecosystem of partners, including marketing agencies, systems integrators and independent software vendors that help license and deploy our solutions to their customers. We have made significant investments to broaden the scale and size of all of these routes to market, and our recent financial results reflect the success of these investments.

We achieved record AdobeDigital Experience Cloud revenue of $2.44was $3.87 billion in fiscal 2018,2021, up from $2.03$3.13 billion in fiscal 20172020 which represents 20%24% year-over-year growth. Driving thethis increase in Adobe Experience Cloud revenue was the increase in subscription revenue across our offerings which grew to $1.95$3.38 billion in fiscal 20182021 from $1.55$2.66 billion in fiscal 2017,2020, representing 26%27% year-over-year growth. Also contributing to the increase in Digital Experience subscription revenue to a lesser extent, was revenue associated with Magento’s commerce platform offerings and Marketo’s marketing cloudWorkfront’s workflow platform offerings. We expect that the addition of Marketo and Magento,Workfront, and continued demand across our portfolio of AdobeDigital Experience Cloud solutions, will drive revenue growth in future years.

COVID-19 UPDATE
The COVID-19 pandemic continues to have widespread, rapidly-evolving and unpredictable impacts on global societies, economies, financial markets and business practices. As conditions fluctuate around the world, with vaccine administration rising in certain regions, governments and organizations have responded by adjusting their restrictions and guidelines accordingly. Our focus remains on promoting employee health and safety, serving our customers and ensuring business continuity. We carefully assess, and reassess, conditions on a case-by-case basis to determine when employees can safely return to our offices and resume business travel. As a result, we have reopened our offices in areas with sustained low infection rates and are allowing fully vaccinated employees to return on a voluntary basis. In addition, we are implementing our reimagined framework for the future of work at Adobe, which is rooted in a flexible and hybrid model enabled by a digital-first mindset.
During the pandemic, digital has become the primary way for people to connect, work, learn and be entertained, and for businesses to engage with customers. This ongoing shift to a digital-first world has increased the importance and relevance of our solutions, which has contributed to our continued growth year over year. However, while our revenue and earnings are relatively predictable as a result of our subscription-based business model, the duration of the pandemic and the broader implications of the macro-economic recovery on our business remain uncertain. See the section titled Risk Factorsin Part I, Item 1A of this report for further discussion of the possible impact of the pandemic on our business.
Financial Performance Summary for Fiscal 20182021

Our financial results for fiscal 2021 benefited from an extra week in the first quarter of fiscal 2021 due to our 52/53 week financial calendar whereby fiscal 2021 is a 53-week year compared with fiscal 2020 and 2019 which were 52-week years.
Total Digital Media ARR of approximately $6.83$12.24 billion as of December 3, 2021 increased by $1.98 billion, or 19%, from $10.26 billion as of November 30, 2018 increased by $1.44 billion, or 27%, from $5.39 billion as of December 1, 2017.27, 2020. The change in our Digital Media ARR was primarily due to strongnew user adoption of our Creative Cloud and Adobe Document Cloud offerings.

Creative revenue of $5.34$9.55 billion increased by $1.17$1.81 billion, or 28%23%, during fiscal 2018,2021, from $4.17$7.74 billion in fiscal 2017.2020. Document Cloud revenue of $1.97 billion increased by $477 million, or 32%, during fiscal 2021, from $1.50 billion in fiscal 2020. The increases were primarily due to subscription revenue growth associated with our Creative Cloud and Document Cloud offerings.
Digital Experience revenue of $3.87 billion increased by $742 million, or 24%, during fiscal 2021, from $3.13 billion in fiscal 2020. The increase was primarily due to the increase in subscription revenue associated withgrowth across our Creative Cloud offerings.offerings, including from our Workfront acquisition.

Adobe Experience Cloud revenueRemaining performance obligations of $2.44$13.99 billion as of December 3, 2021 increased by $413.4 million,$2.65 billion, or 20%23%, during fiscal 2018, from $2.03 billion in fiscal 2017. The increase was primarily due to the increase in subscription revenue across our offerings.

Our total deferred revenue of $3.05$11.34 billion as of November 30, 201827, 2020, primarily due to new contracts and renewals for our Digital Media and Digital Experience offerings, as well as impacts from our Workfront acquisition.
Cost of revenue of $1.87 billion increased by $559.1$143 million, or 22%8%, during fiscal 2021, from $2.49$1.72 billion as of December 1, 2017. The increase wasin fiscal 2020 primarily due to increases in new contracts and the timing of renewals related to our Digital Media offerings and, to a lesser extent, deferred revenue assumed from Magento and Marketo.

Cost of revenue of $1.19 billion increased by $184.5 million, or 18%, during fiscal 2018, from $1.01 billion in fiscal 2017. The increase was primarily due to increases in media rebill costs associated with our Advertising Cloud offerings and hosting services and data center costs, partially offset by decreases in Advertising Cloud media costs.

Operating expenses of $4.99$8.12 billion increased by $871.7 million,$1.21 billion, or 21%17%, during fiscal 2018,2021, from $4.12$6.91 billion in fiscal 2017. The increase was2020 primarily due to increases in base and incentive compensation and related benefits costs, and stock-based compensation expense associated with headcount growth.as well as increased marketing spend.

42

Net income of $2.59$4.82 billion increaseddecreased by $896.8$438 million, or 53%8%, during fiscal 20182021 from $1.69$5.26 billion in fiscal 20172020 primarily due to increasesthe change in subscription revenue and, toprovision for income taxes, which was largely driven by the non-recurring benefit from income taxes recognized in fiscal 2020 associated with our intra-entity transfers of certain intellectual property rights. To a lesser extent, the decreasenet income was also impacted by increases in the provision for income taxes.operating expenses, offset by increases in revenue.

Net cash flowflows from operations of $4.03$7.23 billion during fiscal 20182021 increased by $1.12$1.50 billion, or 38%26%, from $2.91$5.73 billion duringin fiscal 20172020 primarily due to higher net income.income adjusted for the net effect of non-cash items and increases in deferred revenue, partially offset by increases in trade receivables.
Revenue (dollars in millions)
Revenue for fiscal 2016 benefited from an extra week in the first quarter of fiscal 2016 due to our 52/53-week financial calendar whereby fiscal 2016 was a 53-week year compared with fiscal 2018 and 2017, which were 52-week years.
(dollars in millions)202120202019% Change
2021-2020
Subscription$14,573 $11,626 $9,634 25 %
Percentage of total revenue92 %90 %86 % 
Product555 507 648 %
Percentage of total revenue%%% 
Services and other657 735 889 (11)%
Percentage of total revenue%%% 
Total revenue$15,785 $12,868 $11,171 23 %

  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Subscription $7,922.2
 $6,133.9
 $4,584.8
 29 % 34 %
Percentage of total revenue 88% 84% 78%    
Product 622.1
 706.7
 800.5
 (12)% (12)%
Percentage of total revenue 7% 10% 14%    
Services and support 485.7
 460.9
 469.1
 5 % (2)%
Percentage of total revenue 5% 6% 8%    
Total revenue $9,030.0
 $7,301.5
 $5,854.4
 24 % 25 %
Subscription
Our subscription revenue is comprised primarily of fees we charge for our subscription and hosted service offerings, and related support, including Creative Cloud and certain of our Adobe Experience Cloud and Document Cloud services. We primarily recognize subscription revenue ratably over the term of agreements with our customers, beginning with commencement of service. Subscription revenue related to certain offerings, where fees are based on a number of transactions and invoicing is aligned to the pattern of performance, customer benefit and consumption, are recognized on a usage basis.
We have the following reportable segments—segments: Digital Media, Digital Experience, and Publishing.Publishing and Advertising. Subscription revenue by reportable segment for fiscal 2018, 20172021, 2020 and 20162019 is as follows (dollarsfollows:
(dollars in millions)202120202019% Change
2021-2020
Digital Media$11,048 $8,813 $7,208 25 %
Digital Experience3,379 2,660 2,280 27 %
Publishing and Advertising146 153 146 (5)%
Total subscription revenue$14,573 $11,626 $9,634 25 %
Product
Our product revenue is comprised primarily of fees related to licenses for on-premise software purchased on a perpetual basis, for a fixed period of time or based on usage for certain of our OEM and royalty agreements. We primarily recognize product revenue at the point in millions):time the software is available to the customer, provided all other revenue recognition criteria are met.
  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Digital Media $5,857.7
 $4,480.8
 $3,370.8
 31% 33%
Digital Experience 1,949.3
 1,552.5
 1,123.2
 26% 38%
Publishing 115.2
 100.6
 90.8
 15% 11%
Total subscription revenue $7,922.2
 $6,133.9
 $4,584.8
 29% 34%

In fiscal 2018, we moved our legacy enterprise offerings from our Digital Experience segment into Publishing. Prior year information in the table above has been reclassified to reflect this change. See below for additional details.

Services and Other
Our services and supportother revenue is comprised primarily of fees related to consulting, training, and maintenance and support primarily related tofor certain on-premise licenses that are recognized at a point in time and our advertising offerings. We typically sell our consulting contracts on a time-and-materials and fixed-fee basis. These revenues are recognized as the licensing of our enterprise offeringsservices are performed for time and materials contracts and on a relative performance basis for fixed-fee contracts. Training revenues are recognized as the sale of our hosted Adobe Experience Cloud services. Our support revenue also includes technical support and developer support to partners and developer organizations related to our desktop products.services are performed. Our maintenance and support offerings, which entitle customers, partners and developers to receive desktop product upgrades and enhancements or technical support, depending on the offering, are generally recognized ratably over the term of the arrangement. Transaction-based advertising revenue is recognized on a usage basis as we satisfy the performance obligations to our customers.

43

Segments
In fiscal 2018,2021, we categorized our products into the following reportable segments:
Digital Media—Our Digital Media segment provides toolsproducts, services and solutions that enable individuals, small and medium businessesteams and enterprises to create, publish and promote their content anywhere and monetizeaccelerate their digital content anywhere.productivity by modernizing how they view, share, engage with and collaborate on documents and creative content. Our customers include traditionalcreative professionals, including photographers, video editors, graphic and experience designers and game developers, communicators, including content creators, web application developersstudents, marketers and digital media professionals, as well as their management in marketing departments and agencies, companies and publishers. Our customers also include knowledge workers, who create, collaborate on and distribute documents.
consumers.
Digital Experience—Our Digital Experience segment provides solutionsan integrated platform and set of applications and services for how digital advertisingthat enable brands and marketing are created, managed, executed, measuredbusinesses to create, manage, execute, measure, monetize and optimized.optimize customer experiences that span from analytics to commerce. Our customers include digital marketers, advertisers, agencies, publishers, merchandisers, merchants, web analysts, chief marketing officers, chief information officersdata scientists, developers and chief revenue officers. This segment also includes our Marketo marketing cloud platform offeringsexecutives across the C-suite.
Publishing and Magento commerce platform offerings, both acquired in fiscal 2018.
PublishingAdvertising—Our Publishing and Advertising segment addressescontains legacy products and services that address diverse market opportunities, ranging from the diverse authoring andincluding eLearning solutions, technical document publishing, needs of technical and business publishing to our legacy type and OEM printing businesses. It also includes our web conferencing, and document and forms platforms.
platform, web application development, high-end printing and our Adobe Advertising Cloud offerings.
In fiscal 2018, we moved our legacy enterprise offerings—Adobe Connect web conferencing platform and Adobe LiveCycle, an enterprise document and forms platform—fromSegment Information
(dollars in millions)202120202019% Change
2021-2020
Digital Media$11,520 $9,233 $7,707 25 %
Percentage of total revenue73 %72 %69 % 
Digital Experience3,867 3,125 2,795 24 %
Percentage of total revenue24 %24 %25 % 
Publishing and Advertising398 510 669 (22)%
Percentage of total revenue%%% 
Total revenue$15,785 $12,868 $11,171 23 %
Digital Media
Revenue by major offerings in our Digital ExperienceMedia reportable segment into Publishing, in order to more closely align our Digital Experience business with the strategic growth opportunity. Prior year information in the tables below have been reclassified to reflect this change.for fiscal 2021, 2020 and 2019 were as follows:

Segment Information (dollars in millions)
  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Digital Media $6,325.3
 $5,010.6
 $3,941.0
 26% 27 %
Percentage of total revenue 70% 69% 67%    
Digital Experience 2,443.7
 2,030.3
 1,631.4
 20% 24 %
Percentage of total revenue 27% 28% 28%    
Publishing 261.0
 260.6
 282.0
 % (8)%
Percentage of total revenue 3% 3% 5%    
Total revenue $9,030.0
 $7,301.5
 $5,854.4
 24% 25 %
Fiscal 2018 Revenue Compared to Fiscal 2017 Revenue
Digital Media
(dollars in millions)202120202019% Change
2021-2020
Creative Cloud$9,546 $7,736 $6,482 23 %
Document Cloud1,974 1,497 1,225 32 %
Total Digital Media revenue$11,520 $9,233 $7,707 25 %
Revenue from Digital Media increased $1.31$2.29 billion during fiscal 20182021 as compared to fiscal 2017, primarily2020, driven by increases in revenue associated with our Creative offerings.

and Document Cloud subscription offerings due to continued demand amid an increasingly digital environment and expanding subscription base.
Revenue associated with our Creative offerings, which includes our Creative Cloud, perpetually licensed Creative and stock photography offerings, increased during fiscal 2018. The increase was2021 primarily due to an increaseincreases in subscription revenuenet new subscriptions across all of our Creative Cloud offerings driven by the increase in net new subscriptions.offerings.

Adobe Document Cloud revenue, which includes our Acrobat product family and Adobe Sign service, increased during fiscal 2018 as compared to fiscal 20172021 primarily due to increases in subscriptionssubscription revenue driven by strong adoptionnew user acquisition of our Document Cloud.

Cloud offerings.
Digital Experience
Revenue from Digital Experience increased $413.4$742 million during fiscal 2018,2021, as compared to fiscal 20172020 primarily due to subscription revenue growth associated withacross our Adobe Experience Cloud offerings. The increase in subscription revenue was primarily driven by continued adoption of our AEM offerings which is part of our Marketing Cloud and growth in revenue associated with our Analytics Cloud. Also contributing to the increase in subscription revenue, but to a lesser extent, was revenue associated with our Magento Commerce Cloud and Advertising Cloud.

Fiscal 2017 Revenue Compared to Fiscal 2016 Revenue
Digital Media
Revenue from Digital Media increased $1.07 billion during fiscal 2017 as compared to fiscal 2016, primarily driven by increases in revenue associated with our creative offerings.

Revenue associated with our Creative offerings, which includes our Creative Cloud, perpetually licensed Creative and stock photography offerings, increased during fiscal 2017 as compared to fiscal 2016. The increase was primarily due to an increase in subscription revenue associated with our Creative Cloud offerings driven by increases in individual, team and enterprise subscriptions. Also contributing to the increase in revenue was revenue growth associated with our Creative Cloud Photography Plan subscription offering.

Document Cloud revenue, which includes our Acrobat product family and Adobe Sign service, increased during fiscal 2017 as compared to fiscal 2016 primarily due to increases in Document Cloud subscription revenue, offset in part by expected declines in revenue associated with our perpetually licensed Acrobat offering. Also contributing to the increase in Document Cloud revenue was an increase in Adobe Sign revenue.

Digital Experience
Revenue from Digital Experience increased $398.9 million during fiscal 2017, as compared to fiscal 2016 primarily due to subscription revenue growth associated with our Adobe Experience Cloud. The increase in subscription revenue was driven by strong performance with our Marketing Cloud offerings, which include AEM and Adobe Campaign, and our Analytics Cloud offerings, which includes Audience Manager. Also contributing to the increase in Adobe Experience Cloud revenue were increases in revenue associated with our Advertising Cloud offerings including TubeMogul which we acquired in fiscal 2017.from our Workfront acquisition.
44

Geographical Information (dollars in millions)
  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Americas $5,116.8
 $4,216.5
 $3,400.1
 21% 24%
Percentage of total revenue 57% 58% 58%    
EMEA 2,550.0
 1,985.1
 1,619.2
 28% 23%
Percentage of total revenue 28% 27% 28%    
APAC 1,363.2
 1,099.9
 835.1
 24% 32%
Percentage of total revenue 15% 15% 14%    
Total revenue $9,030.0
 $7,301.5
 $5,854.4
 24% 25%
Fiscal 2018 Revenue by Geography Compared to Fiscal 2017 Revenue by Geography
(dollars in millions)202120202019% Change
2021-2020
Americas$8,996 $7,454 $6,506 21 %
Percentage of total revenue57 %58 %58 % 
EMEA4,252 3,400 2,975 25 %
Percentage of total revenue27 %26 %27 % 
APAC2,537 2,014 1,690 26 %
Percentage of total revenue16 %16 %15 % 
Total revenue$15,785 $12,868 $11,171 23 %
Overall revenue during fiscal 20182021 increased in all geographic regions as compared to fiscal 20172020 primarily due to increases in Digital Media revenue and, to a lesser extent, increases in Digital Experience revenue. Within each geographic region, the fluctuations in revenue by reportable segment were attributable to the factors noted in the segment information above. Further, the overall increase in EMEA revenue during fiscal 2018 was positively impacted by the relative weakening of the U.S. Dollar against EMEA currencies as discussed below.
Fiscal 2017 Revenue by Geography Compared to Fiscal 2016 Revenue by Geography
Overall revenue during fiscal 2017 increased in all geographic regions as compared to fiscal 2016 primarily due to increases in Digital Media and Digital Experience revenue. Within each geographic region, the fluctuations in revenue by reportable segment were attributable to the factors noted in the segment information above. The overall increase in EMEA revenue was slightly offset by declines due to the relative strength of the U.S. Dollar against EMEA currencies as discussed below.

Included in the overall change in revenue for fiscal 2018 and2021 as compared to fiscal 20172020 were impacts associated with foreign currency as shown below. Ourwhich were mitigated in part by our foreign currency hedging program is used to mitigate a portion of the foreign currency impact to revenue.
(in millions)Fiscal
2018
 Fiscal
2017
Revenue impact: Increase/(Decrease)
Euro$96.3
 $(2.3)
British Pound21.6
 (46.1)
Japanese Yen2.8
 4.0
Other currencies1.9
 6.1
Total revenue impact122.6
 (38.3)
Hedging impact:   
Euro29.1
 13.7
British Pound11.3
 7.1
Japanese Yen8.2
 12.1
Total hedging impact48.6
 32.9
Total impact$171.2
 $(5.4)
program. During fiscal 2018,2021, the U.S. Dollar primarily weakened against EMEA currencies and the Australian Dollar as compared to fiscal 2020, which positively impactedincreased revenue in U.S. Dollar equivalents. In addition, we had $48.6 million in hedging gains from our EMEA currency hedging programs during fiscal 2018.
equivalents by $276 million. During fiscal 2017,2021, the U.S. Dollar strengthened against the British Pound, which negatively impacted revenue in EMEA measured in U.S. Dollar equivalents. The net foreign currency impactimpacts to revenue waswere offset in part by net hedging gainslosses from our EMEA and Japanese Yen currenciescash flow hedging programs during fiscal 2017.program of $18 million.


Backlog
Deferred revenue on our consolidated balance sheet consists of billings and payments received in advanceadditional details of revenue recognition for our products and solutions and does not represent the total contract value of existing annual or multi-year, non-cancellable commercial subscription, SaaS and managed services agreements or government contracts with fiscal funding clauses. Unbilled deferred revenue represents expected future billings that are contractually committed under our existing subscription, SaaS and managed services agreements that have not been invoiced and are not recorded in deferred revenue within our financial statements. Our presentation of unbilled deferred revenue backlog may differ from that of other companies in the industry. As of November 30, 2018, we had unbilled deferred revenue backlog, including that of our fiscal 2018 acquisitions, of approximately $5.05 billion of which approximately 40% to 50% is not reasonably expected to be billed during fiscal 2019. Comparatively, we had unbilled deferred revenue backlog of approximately $3.94 billion as of December 1, 2017, of which approximately 40% to 50% was not reasonably expected to be billed during fiscal 2018.by geography.

We expect that the amount of unbilled deferred revenue backlog will change from period to period due to certain factors, including the timing and duration of large customer subscriptions, SaaS and managed service agreements, varying billing cycles of these agreements, the timing of customer renewals, the timing of when unbilled deferred revenue backlog is to be billed, changes in customer financial circumstances and foreign currency fluctuations. Additionally, the unbilled deferred revenue backlog for multi-year subscription agreements that are billed annually is typically higher at the beginning of the contract period, lower prior to renewal and typically increases when the agreement is renewed. Accordingly, fluctuations in unbilled deferred revenue backlog may not be a reliable indicator of future business prospects and the related revenue associated with these contractual commitments.


Cost of Revenue (dollars in millions)
(dollars in millions)202120202019% Change
2021-2020
Subscription$1,374 $1,108 $926 24 %
Percentage of total revenue%%% 
Product41 36 40 14 %
Percentage of total revenue*** 
Services and other450 578 707 (22)%
Percentage of total revenue%%% 
Total cost of revenue$1,865 $1,722 $1,673 %

  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Subscription $807.2
 $623.0
 $461.9
 30 % 35 %
Percentage of total revenue 9% 9% 8%    
Product 46.0
 57.1
 68.9
 (19)% (17)%
Percentage of total revenue 1% 1% 1%    
Services and support 341.8
 330.4
 289.1
 3 % 14 %
Percentage of total revenue 4% 5% 5%    
Total cost of revenue $1,195.0
 $1,010.5
 $819.9
 18 % 23 %
(*)    Percentage is less than 1%
Subscription
Cost of subscription revenue consists of third-party royaltieshosting services and data center costs, including expenses related to operating our network infrastructure, including depreciation expense and operating lease paymentsinfrastructure. Cost of subscription revenue also includes compensation costs associated with computer equipment, data center costs, salaries and related expenses of network operations, implementation, account management and technical support personnel, royalty fees, software costs and amortization of certain intangible assets.
Cost of subscription revenue increased due to the following:
Components of
% Change
2021-2020
Hosting services and data center costs12 %
Base compensation and related benefits associated with headcount
Incentive compensation, cash and stock-based
Royalty costs
Total change24 %
45

Product
Cost of product revenue is primarily comprised of third-party royalties, amortization of certain intangible assets, localization costs and allocated overhead. We enter into contractsthe costs associated with third parties forthe manufacturing of our products.
Services and Other
Cost of services and other revenue is primarily comprised of compensation and contracted costs incurred to provide consulting services, training and product support, and hosting services and use of data center facilities. Our data center costs largely consist of the amounts we pay to these third parties for rack space, power and similar items.costs. Cost of subscription revenueservices and other also includes media costs related to impressions purchased from third-party ad inventory sources for our transaction-based Adobe Advertising Cloud offerings.
Cost of subscription revenue increased due to the following:
 % Change
2018-2017
 % Change
2017-2016
Media rebill costs8% 9 %
Hosting services and data center costs8
 7
Royalty costs4
 6
Base compensation and related benefits associated with headcount1
 6
Incentive compensation, cash and stock-based3
 5
Amortization of purchased intangibles2
 2
Depreciation expense
 (1)
Software licenses2
 
Various individually insignificant items2
 1
Total change30% 35 %
Product
Cost of product revenue includes product packaging, third-party royalties, excessservices and obsolete inventory, amortization related to localization costs, purchased intangibles and acquired rights to use technology and the costs associated with the manufacturing of our products.
Cost of product revenueother decreased during fiscal 2018 and fiscal 2017 as compared to the corresponding year-ago periods primarily due to decreased royalty costs as a result of declines in obligations to certain key vendors for technology use.
Services and Support
Cost of services and support revenue is primarily comprised of employee-related costs and associated costs incurred to provide consulting services, training and product support.

Cost of services and support revenue increased due to the following:
 % Change
2018-2017
 % Change
2017-2016
Base compensation and related benefits associated with headcount1% 13 %
Incentive compensation, cash and stock-based1
 1
Professional and consulting fees
 (3)
Various individually insignificant items1
 3
Total change3% 14 %
Compensation costs increased during fiscal 20172021 as compared to fiscal 2016 primarily2020 mainly due to increases in headcount resulting from decreased usage of outside consultantslower media costs related to Advertising Cloud offerings that were providing consulting and training services to customers.discontinued beginning in the second quarter of fiscal 2020.
Operating Expenses (dollars in millions)
  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Research and development $1,537.8
 $1,224.1
 $976.0
 26% 25 %
Percentage of total revenue 17% 17% 17%    
Sales and marketing 2,620.8
 2,197.6
 1,910.2
 19% 15 %
Percentage of total revenue 29% 30% 33%    
General and administrative 744.9
 624.7
 576.2
 19% 8 %
Percentage of total revenue 8% 9% 10%    
Amortization of purchased intangibles 91.1
 76.5
 78.5
 19% (3)%
Percentage of total revenue 1% 1% 1%    
Total operating expenses $4,994.6
 $4,122.9
 $3,540.9
 21% 16 %
Research and Development, Sales and Marketing and General and Administrative Expenses
Research and development, sales and marketing and general and administrative expenses increased during fiscal 2018 as compared to fiscal 2017 due to increases in base compensation and related benefits costs and stock-based compensation expenses associated with headcount growth.
Research and development, sales and marketing and general and administrative expenses increased during fiscal 2017 as compared to fiscal 2016 primarily due to increases in base compensation and related benefits costs driven by headcount increases and stock-based compensation expense.
(dollars in millions)202120202019% Change
2021-2020
Research and development$2,540 $2,188 $1,930 16 %
Percentage of total revenue16 %17 %17 % 
Sales and marketing4,321 3,591 3,244 20 %
Percentage of total revenue27 %28 %29 % 
General and administrative1,085 968 881 12 %
Percentage of total revenue%%% 
Amortization of intangibles172 162 175 %
Percentage of total revenue%%% 
Total operating expenses$8,118 $6,909 $6,230 17 %
Research and Development
Research and development expenses consist primarily of salarycompensation and benefit expenses forcontracted costs associated with software developers, contracted development, efforts,third-party hosting services and data center costs, related facilities costs and expenses associated with computer equipment and software used in software development.development activities.
Research and development expenses increased due to the following:
 % Change
2018-2017
 % Change
2017-2016
Base compensation and related benefits associated with headcount14% 11%
Incentive compensation, cash and stock-based8
 9
Professional and consulting fees3
 4
Various individually insignificant items1
 1
Total change26% 25%
Components of
% Change
2021-2020
Incentive compensation, cash and stock-based%
Base compensation and related benefits associated with headcount
Professional and consulting fees
Total change16 %
We believe that investments in research and development, including the recruiting and hiring of software developers, are critical to remain competitive in the marketplace and are directly related to continued timely development of new and enhanced offerings and solutions. We will continue to focus on long-term opportunities available in our end markets and make significant investments in the development of our subscription and service offerings, applications and tools.

Sales and Marketing
Sales and marketing expenses consist primarily of salary and benefit expenses,compensation costs, amortization of contract acquisition costs, including sales commissions, travel expenses and related facilities costs for our sales, marketing, order management and global supply chain management personnel. Sales and marketing expenses also include the costs of programs aimed at increasing revenue, such as advertising, trade shows and events, public relations and other market development programs.
Sales and marketing expenses as a percentage
46


Sales and marketing expenses increased due to the following:
 % Change
2018-2017
 % Change
2017-2016
Base compensation and related benefits associated with headcount7% 5%
Incentive compensation, cash and stock-based6
 2
Professional and consulting fees
 2
Marketing spending related to product launches and overall marketing efforts2
 4
Various individually insignificant items4
 2
Total change19% 15%
Components of
% Change
2021-2020
Marketing spend related to campaigns, events and overall marketing efforts10 %
Incentive compensation, cash and stock-based
Base compensation and related benefits associated with headcount
Transaction fees
Total change20 %
General and Administrative
General and administrative expenses consist primarily of compensation and benefit expenses,contracted costs, travel expenses and related facilities costs for our finance, facilities, human resources, legal, information services and executive personnel. General and administrative expenses also include outside legal and accounting fees, provision for bad debts, expenses associated with computer equipment and software used in the administration of the business, charitable contributions and various forms of insurance.
General and administrative expenses increased due to the following:
 % Change
2018-2017
 % Change
2017-2016
Professional and consulting fees10% 1%
Base compensation and related benefits associated with headcount2
 2
Incentive compensation, cash and stock-based5
 3
Facilities and telecom2
 2
Total change19% 8%
Professional and consulting fees increased from fiscal 2018 as compared to fiscal 2017 primarily due to incurred transaction costs associated with our acquisitions of Magento and Marketo both of which closed in fiscal 2018.
Components of
% Change
2021-2020
Incentive compensation, cash and stock-based%
Base compensation and related benefits associated with headcount
Bad debt expense(4)
Software licenses
Various individually insignificant items
Total change12 %
Amortization of Purchased Intangibles
During the last several years, we have completed a number of business combinations and asset acquisitions. As a result of these acquisitions, we purchased intangible assets that are being amortized over their estimated useful lives ranging from one to fourteen years.
Amortization expense increased during fiscal 20182021 as compared to fiscal 2017. The increase was2020 primarily due to amortization of intangible assets purchased through our acquisitions of Magento and Marketo in the third and fourth quarter of fiscal 2018, respectively, and partially offset by certain fully amortized acquired intangible assets from previous acquisitions. We expect that intangible assets purchased through our acquisitions of Magento and Marketo will continue to increase our amortization expense in future periods.
Amortization expense remained relatively consistent during fiscal 2017 as compared to fiscal 2016. The decreases associated with certain fully amortized acquired intangible assets from previous acquisitions were offset by increases associated with intangible assets purchased through our acquisition of TubeMogulWorkfront. The increase in amortization expense is offset in part by the first quarterimpact of certain intangible assets from previous acquisitions, including Marketo and Omniture, becoming fully amortized in fiscal 2017.2020.

Non-Operating Income (Expense), Net (dollars in millions)
(dollars in millions)202120202019% Change
2021-2020
Interest expense$(113)$(116)$(157)(3)%
Percentage of total revenue(1)%(1)%(1)%
Investment gains (losses), net16 13 52 23 %
Percentage of total revenue*** 
Other income (expense), net— 42 42 **
Percentage of total revenue***
Total non-operating income (expense), net$(97)$(61)$(63)59 %

  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Interest and other income (expense), net $39.5
 $36.4
 $13.5
 9% 170 %
Percentage of total revenue **
 **
 **
    
Interest expense (89.2) (74.4) (70.4) 20% 6 %
Percentage of total revenue (1)% (1)% (1)%    
Investment gains (losses), net 3.2
 7.5
 (1.6) *
 *
Percentage of total revenue **
 **
 **
    
Total non-operating income (expense), net $(46.5) $(30.5) $(58.5) 52% (48)%
_________________________________________
(*)    Percentage is not meaningful.
(**)Percentage is less than 1%.

(**)    Percentage is not meaningful.
Interest and Other Income (Expense), Net
Interest and other income (expense), net consists primarily of interest earned on cash, cash equivalents and short-term fixed income investments. Interest and other income (expense), net also includes gains and losses on fixed income investments and foreign exchange gains and losses other than any gains recorded to revenue from our hedging programs.
Interest and other income (expense), net increased in fiscal 2017 as compared to fiscal 2016 due to higher average invested balances and interest rates and a decline in foreign exchange hedging costs.
Interest Expense
Interest expense primarily represents interest associated with our term loan, senior notes and interest rate swaps. In October 2018, we entered into a credit agreement providing for a $2.25 billion senior unsecured term loan for the purpose of partially funding the purchase price for our acquisition of Marketo.debt instruments. Interest on our Term Loan is payable periodically at the end of each interest period, whereas interest on our senior notes is payable semi-annually, in arrears, on February 1 and August 1. Floating
47

Interest expense decreased during fiscal 2021 as compared to fiscal 2020 primarily due to lower average interest paymentsrates on our debt instruments that were refinanced in the interest rate swaps are paid monthly. The fixed-rate interest receivable on the swaps is received semi-annually concurrent with the senior notes interest payments. first quarter of fiscal 2020. See Notes 5and 15Note 17 of our Notes to Consolidated Financial Statements for further details regarding our interest rate swaps and debt respectively.instruments.
Interest expense increased during fiscal 2018 as compared to fiscal 2017 primarily due to higher short-term floating interest rates on interest rate swaps and higher average debt balances.
Investment Gains (Losses), Net
Investment gains (losses), net consists principally of unrealized holding gains and losses associated with our deferred compensation plan assets, which are classified as trading securities, and gains and losses associated with our direct and indirect investments in privately held companies.

Other Income (Expense), Net
Other income (expense), net consists primarily of interest earned on cash, cash equivalents and short-term fixed income investments. Other income (expense), net also includes realized gains and losses on fixed income investments and foreign exchange gains and losses.
Other income (expense), decreased during fiscal 2021 primarily due to decreases in interest income driven by lower average interest rates and increases in foreign exchange losses.
Provision for (Benefit from) Income Taxes (dollars in millions)
 (dollars in millions)202120202019% Change
2021-2020
Provision for (benefit from) income taxes$883 $(1,084)$254 **
Percentage of total revenue%(8)%% 
Effective tax rate15 %(26)%% 

  Fiscal
2018
 Fiscal
2017
 Fiscal
2016
 % Change
2018-2017
 % Change
2017-2016
Provision $203.1
 $443.7
 $266.4
 (54)% 67%
Percentage of total revenue 2% 6% 5%    
Effective tax rate 7% 21% 19%    
(**)    Percentage is not meaningful.
Our effective tax rate decreasedincreased by approximately 1441 percentage points during fiscal 20182021 as compared to fiscal 2017.2020. The lowerhigher effective tax rate was primarily due to the effectsnon-recurring tax benefits recognized during fiscal 2020 as a result of the Tax Act enacted on December 22, 2017 and a change toin our corporate tax trading structure, from which we serve our foreign customers that provided usand the ability to deduct more expenses against our earningscorresponding change in the U.S.geographic mix of international income in fiscal 2021.
Our effective tax rate increased by approximately two percentage points duringfor fiscal 2017 as compared2021 was lower than the U.S. federal statutory tax rate of 21% primarily due to fiscal 2016. The increase was partiallytax benefits related to a one-time tax cost associated with licensing acquired company assets to our trading subsidiaries, offset in part by the recognition of excess tax benefits due to our adoption of new accounting guidance related to

stock-based compensation and the completion of certain income tax examinations. In addition to the above noted items, the effective tax rate for fiscal 2016 included tax benefits recognized as a result of the completion of certain income tax examinations, and to a lesser extent, a one-time tax benefit related to the retroactive reinstatement of the fiscal 2015 U.S. Research and Development credit.
The above noted Tax Act transitions the U.S. tax system to a new territorial system and lowers the statutory corporate tax rate from 35% to 21%. Reduction of the statutory federal corporate tax rate to 21% became effective on January 1, 2018. In fiscal 2018, our statutory federal corporate tax rate is a blended rate of 22.2%, which will be reduced to 21% in fiscal 2019 and thereafter.compensation.
During fiscal 2018,2020, we recordedcompleted intra-entity transfers of certain IP rights to our Irish subsidiary in order to better align the ownership of these rights with how our business operates. The transfers did not result in taxable gains; however, our Irish subsidiary recognized deferred tax chargesassets for the impactbook and tax basis difference of the Tax Act effects using the current available information and technical guidance on the interpretations of the Tax Act. As permitted by SEC Staff Accounting Bulletin 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we recorded provisional estimates and have subsequently finalized our accounting analysis based on the guidance, interpretations, and data available as of November 30, 2018. Adjustments made in the fourth quarter of fiscal 2018 upon finalization of our accounting analysis were not material to our Consolidated Financial Statements.
transferred IP rights. As a result of the reduction in the federal corporatethese transactions, we recorded deferred tax rate, we remeasured our deferred taxesassets, net of valuation allowance, and recorded arelated tax charge of $10 millionbenefits totaling $1.35 billion, based on the tax rate that is expected to apply when such deferred taxes are settled or realized in future periods. To calculate the remeasurement of deferred taxes, we estimated when the existing deferred taxes will be settled or realized.
As partfair value of the adoptionIP rights transferred. The tax-deductible amortization related to the transferred IP rights is recognized over the period of economic benefit.
We recognize deferred tax assets to the extent that we believe these assets are more likely than not to be realized. In making such a new territorialdetermination, we considered all available positive and negative evidence, including our past operating results, forecasted earnings, future taxable income and prudent and feasible tax systemplanning strategies. On the basis of this evaluation, we recordedcontinue to maintain a transition tax expense of $176 million on deferred foreign earnings, long-term income taxes payable of $504 million, other tax liabilities of $19 million, and a reduction invaluation allowance to reduce our deferred tax liabilitiesassets to the amount realizable. The total valuation allowance was $335 million as of $347 million. We intendDecember 3, 2021, primarily attributable to elect to pay the federal transition tax over a period of eight years as permitted by the Tax Act. As a result, we reclassified $40 million from long-term income taxes payable to short-term income taxes payable for the first installment payment due in fiscal 2019.certain state credits and foreign intangible assets.
We are a United States-based multinational company subject to tax in multiple U.S. and foreign tax jurisdictions. A significant portionThe current U.S. tax law subjects the earnings of ourcertain foreign earnings for the current fiscal year were earned by our Irish subsidiaries. As part of the adoption of a territorialsubsidiaries to U.S. tax system, the Tax Act also providesand generally allows an exemption from federal income taxestaxation for distributions from foreign subsidiaries made after December 31, 2017 that were not subjectsubsidiaries.
In the current global tax policy environment, the U.S. Treasury and other domestic and foreign governing bodies continue to the one-time transition tax.consider, and in some cases introduce, changes in regulations applicable to corporate multinationals such as Adobe. As regulations are issued, we repatriate the undistributed earnings of our foreign subsidiariesaccount for usefinalized regulations in the U.S., the earnings from our foreign subsidiaries will generally not be subject to U.S. federal tax.period of enactment.
See Note 910 of our Notes to the Consolidated Financial Statements for further information on ourinformation regarding our provision for (benefit from) income taxes.

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Accounting for Uncertainty in Income Taxes
The gross liabilities for unrecognized tax benefits excluding interest and penalties were $196.2$289 million, $172.9$201 million and $178.4$173 million for fiscal 2018, 20172021, 2020 and 2016,2019, respectively. If the total unrecognized tax benefits at December 3, 2021, November 30, 2018, December 1, 201727, 2020 and December 2, 2016November 29, 2019 were recognized, $145.2$199 million, $135.0$136 million and $144.5$116 million would decrease the respective effective tax rates, which were net of estimated $51.0 million, $37.9 million, and $33.9 million federal benefits related to deducting certain payments on future federal and state tax returns for fiscal 2018, 2017, and 2016, respectively.rates.
The combined amountamounts of accrued interest and penalties related to tax positions taken on our tax returns were approximately $24.6$22 million and $23.6$26 million for fiscal 20182021 and 2017,2020, respectively. These amounts were included in long-term income taxes payable in their respective years.
The timing of the resolution of income tax examinations is highly uncertain as are the amounts and timing of tax payments that are part of any audit settlement process. These events could cause large fluctuations in the balance sheet classification of short-termour tax assets and long-term assets, liabilities and income taxes payable.liabilities. We believe that within the next 12 months, it is reasonably possible that either certain audits will conclude or statutes of limitations on certain income tax examination periods will expire, or both. Given the uncertainties described above, we can only determine a range of estimated potential effectdecreases in underlying unrecognized tax benefits ranging from $0 to approximately $45 million.$5 million over the next 12 months.

In addition, in the United States and other countries where we conduct business and in jurisdictions in which we are subject to tax, including those covered by governing bodies that enact tax laws applicable to us, such as the European Commission of the European Union, we are subject to potential changes in relevant tax, accounting and other laws, regulations and interpretations, including changes to tax laws applicable to corporate multinationals such as Adobe. These countries, other governmental bodies and intergovernmental economic organizations such as the Organization for Economic Cooperation and Development, have or could make unprecedented assertions about how taxation is determined in their jurisdictions that are contrary to the way in which we have interpreted and historically applied the rules and regulations described above in such jurisdictions. In the current global tax policy environment, any changes in laws, regulations and interpretations related to these assertions could adversely affect our effective tax rates, cause us to respond by making changes to our business structure, or result in other costs to us which could adversely affect our operations and financial results.
Moreover, we are subject to the examination of our income tax returns by the U.S. Internal Revenue Service and other domestic and foreign tax authorities. These tax examinations are expected to focus on our research and development tax credits, intercompany transfer pricing practices and other matters. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for potential adjustments that may result from these examinations. We cannot provide assurance that the final determination of any of these examinations will not have an adverse effect on our operating results and financial position.
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LIQUIDITY AND CAPITAL RESOURCES
Cash Flows
This data should be read in conjunction with our Consolidated Statements of Cash Flows.
As ofAs of
(in millions)November 30, 2018 December 1, 2017(in millions)December 3, 2021November 27, 2020
Cash and cash equivalents$1,642.8
 $2,306.1
Cash and cash equivalents$3,844 $4,478 
Short-term investments$1,586.2
 $3,513.7
Short-term investments$1,954 $1,514 
Working capital$555.9
 $3,720.4
Working capital$1,737 $2,634 
Stockholders’ equity$9,362.1
 $8,459.9
Stockholders’ equity$14,797 $13,264 
A summary of our cash flows for fiscal 2021, 2020 and 2019 is as follows:
(in millions)Fiscal
2018
 Fiscal
2017
 Fiscal
2016
(in millions)202120202019
Net cash provided by operating activities$4,029.3
 $2,912.9
 $2,199.7
Net cash provided by operating activities$7,230 $5,727 $4,422 
Net cash used for investing activities(4,685.3) (442.9) (960.0)Net cash used for investing activities(3,537)(414)(456)
Net cash used for financing activities(5.6) (1,183.7) (1,090.7)Net cash used for financing activities(4,301)(3,488)(2,946)
Effect of foreign currency exchange rates on cash and cash equivalents(1.7) 8.5
 (14.2)Effect of foreign currency exchange rates on cash and cash equivalents(26)(13)
Net increase (decrease) in cash and cash equivalents$(663.3) $1,294.8
 $134.8
Net increase (decrease) in cash and cash equivalents$(634)$1,828 $1,007 
Our primary source of cash is receipts from revenue and, to a lesser extent, proceeds from participation in the employee stock purchase plan. Therevenue. Our primary uses of cash are our stock repurchase program as described below, payroll-related expenses, general operating expenses including marketing, travel and office rent, and cost of revenue. Other sources of cash include proceeds from participation in the employee stock purchase plan. Other uses of cash include business acquisitions, and purchases of property and equipment.

equipment and payments for taxes related to net share settlement of equity awards.
Cash Flows from Operating Activities
For fiscal 2018,2021, net cash provided by operating activities of $4.03$7.23 billion was primarily comprised of net income plus the net effect of non-cash items, including adjustments to deferred income taxes related to the Tax Act. The primary working capital sources of cash were net income coupled with increases to taxes payable and deferred revenue. The increase in income taxes payable was primarily driven by the one-time transition tax recorded pursuant to the Tax Act. The increase in deferred revenue was principally due to increases in Digital Media site and term licenses and from our acquisition of Magento and Marketo in the third and fourth quarters of fiscal 2018, respectively. The primary working capital use of cash was the increase in prepaid expenses driven by the timing of billings and payments of maintenance and support services associated with our licensed technologies and increases in prepaid insurance.
For fiscal 2017, net cash provided by operating activities of $2.91 billion was primarily comprised of net income plusadjusted for the net effect of non-cash items. The primary working capital sources of cash were net income coupledtogether with increases in deferred revenue driven by Digital Media and accrued expenses. The increase in deferred revenue was primarily due to increased subscriptions for our Creative Cloud offerings and increases in Digital Experience hosted services. The increase in accrued expenses is primarily due to the increase in accruals for compensation costs and employee benefits driven by headcount growth, and increased accrued media costs associated with our Advertising Cloud offerings, including TubeMogul.offerings. The primary working capital usesuse of cash were increases in trade receivables, payments of trade payables assumed as part of the TubeMogul acquisition,prepaid expenses and a decrease in income taxes payable. Trade receivables increased primarily due to revenue linearity, higher revenue levels, and increased media receivables attributable to TubeMogul. Income taxes payable decreased primarily due to taxes paid in excess of the tax provision increase.
For fiscal 2016, net cash provided by operating activities of $2.20 billion was primarily comprised of net income plus the net effect of non-cash items. The primary working capital sources of cash were net income coupledother assets together with increases in deferred revenue and accrued expenses.trade receivables. The increase in deferred revenue was primarily due to increased subscriptions for our Creative Cloud offerings and increases in Digital Experience hosted services. The increase in accruedprepaid expenses is primarily due to the increase in accruals for compensation costs and employee benefitsother assets were driven by sales commissions paid and capitalized and the increase in headcount.timing of billings and payments associated with certain vendors. The primary working capital uses of cash were increases in trade receivables prepaid expenses and other current assets, and a decrease in income taxes payable. Trade receivables increased primarily due to higher revenue levels. Prepaid expenses and other current assets increased primarily due to advanced tax payments made in the fourth quarter of fiscal 2016. Income taxes payable decreased primarily duewere attributable to the completiontiming of certain income tax audits in fiscal 2016, offset in part by increases to the tax provision in excess of taxes paid.

billings.
Cash Flows from Investing Activities
For fiscal 2018,2021, net cash used for investing activities of $4.69$3.54 billion was primarily due to our acquisitions of Magento and Marketo during the third and fourth quarter of fiscal 2018, respectively. Other uses of cash included purchases of property and equipment and short-term investments. These cash outflows were offset in part by proceeds from sales and maturities of short-term investments.
For fiscal 2017, net cash used for investing activities of $442.9 million was primarily due to purchases of short-term investments and our acquisition of TubeMogul. Other uses of cash included purchases of propertyWorkfront, Frame.io and equipment, including the Almaden Tower and long-term investments and other assets. These cash outflows were offset in part by sales and maturities of short-term investments.
For fiscal 2016, net cash used for investing activities of $960.0 million was primarily due to purchases of short-term investments. Other uses of cash represented purchases of property and equipment, purchases of long-term investments and other assets, and an immaterial acquisition. These cash outflows were offset in part by sales and maturities of short-term investments.
ongoing capital expenditures. See Note 23 of our Notes to Consolidated Financial Statements for more detailedfurther information regarding ourthese acquisitions.
Cash Flows from Financing Activities
For fiscal 2018, net cash used for financing activities was $5.6 million. Primary uses of cash were payments made for our treasury stock repurchases and taxes related to net share settlement of equity awards. These were offset by the proceeds of our $2.25 billion senior unsecured term loan (the “Term Loan”) which partially funded our acquisition of Marketo. Funds were received net of issuance costs on October 31, 2018 upon closing of the acquisition. The Term Loan will mature 18 months following the initial funding date.
For fiscal 2017,2021, net cash used for financing activities of $1.18$4.30 billion was primarily due to payments for our treasurycommon stock repurchases and costs associated withtaxes paid related to the issuancenet share settlement of treasury stock,equity awards, which were offset in part by proceeds from the issuancere-issuance of treasury stock.

For fiscal 2016, net cash used for financing activities of $1.09 billion was primarily due to paymentscommon stock mainly for our treasuryemployee stock repurchases and costs associated with the issuance of treasury stock, offset in part by proceeds from the issuance of treasury stock and excess tax benefits from stock-based compensation.

See Note 2 of our Notes to Consolidated Financial Statements for more detailed information regarding our acquisitions.purchase plan. See the section titled “Stock Repurchase Program” discussed below.
We expect to continue our investing activities, including short-term and long-term investments, venture capital, facilities expansion and purchases of computer systems for research and development, sales and marketing, product support and administrative staff. Furthermore, cash reserves may be used to repurchase stock under our stock repurchase program and to strategically acquire companies, products or technologies that are complementary to our business.

Other Liquidity and Capital Resources Considerations
Our existing cash, cash equivalents and investment balances may fluctuate during fiscal 20192022 due to changes in our planned cash outlay, including changes in incremental costs such as direct and integration costs related to our acquisitions.outlay.
Cash from operations could also be affected by various risks and uncertainties, including, but not limited to, the effects of the pandemic and other risks detailed in the section titled “Risk Factors” in Part I, Item 1A titled “Risk Factors.” However, basedof this report. Based on our current business plan and revenue prospects, we believe that our existing cash, cash equivalents and investment balances, our anticipated cash flows from operations and our available credit facility will be sufficient to meet our working capital, and operating resource expenditure and capital expenditure requirements for the next twelve months.
On October 17, 2018,
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Our cash equivalent and short-term investment portfolio as of December 3, 2021 consisted of asset-backed securities, corporate debt securities, money market funds, municipal securities, time deposits and U.S. Treasury securities. We use professional investment management firms to manage a large portion of our invested cash.
We expect to continue our investing activities, including short-term and long-term investments, purchases of computer systems for research and development, sales and marketing, product support and administrative staff, and facilities expansion. As of December 3, 2021, we entered intoexpect our capital investment to be approximately $180 million to $220 million, primarily to fund our San Jose and Bangalore construction projects during fiscal 2022. Furthermore, cash reserves may be used to repurchase stock under our stock repurchase program and to strategically acquire companies, products or technologies that are complementary to our business.
Revolving Credit Agreement
We have a $1 billion senior unsecured revolving credit agreement (the “Revolving(“Revolving Credit Agreement”) with a syndicate of lenders, providing for a five-year $1 billion senior unsecured revolving credit facility, which replaces our previous five-year $1 billion senior unsecured revolving credit agreement dated as of March 2, 2012. The new credit agreement continues to provide for loans to us and certain of our subsidiaries through October 17, 2023. As of November 30, 2018,December 3, 2021, there were no outstanding borrowings under this credit agreement and the entire $1 billion credit line remains available for borrowing.

As of November 30, 2018, we have a $2.25 billion Term Loan outstanding due April 30, 2020. As of November 30, 2018, the amount outstanding under our senior notes was $1.9 billion, consisting of $900 million of 4.75% senior notes due February 1, 2020 (the “2020 Notes”) and $1 billion of 3.25% senior notes due February 1, 2025 (the “2025 Notes,” and together with the 2020 Notes, the “Notes”). The Notes and Term Loan rank equally with our other unsecured and unsubordinated indebtedness.

Subsequent to November 30, 2018, we acquired the remaining interest in Allegorithmic for approximately $105.0 million in cash consideration. See Note 2 of our Notes to Consolidated Financial Statements for more detailed information regarding our acquisition of Allegorithmic.

Our short-term investment portfolio is primarily invested in corporate debt securities, U.S. Treasury securities, foreign government securities, municipal securities and asset-backed securities. We use professional investment management firms to manage a large portion of our invested cash.

Stock Repurchase Program
To facilitate our stock repurchase program, designed to return value to our stockholders and minimize dilution from stock issuances, we may repurchase shares in the open market or enter into structured repurchase agreements with third parties. In January 2017, our Board of Directors approved a stock repurchase program granting us authority to repurchase up to $2.5 billion in common stock through the end of fiscal 2019. In May 2018, our Board of Directors granted us additional authority to repurchase up to $8.0 billion in common stock through the end of fiscal 2021.
During fiscal 2018, 2017 and 2016, we entered into several structured stock repurchase agreements with large financial institutions, whereupon we provided them with prepayments totaling $2.05 billion, $1.10 billion, and $1.08 billion, respectively. We enter into these agreements in order to take advantage of repurchasing shares at a guaranteed discount to the Volume Weighted Average Price (“VWAP”) of our common stock over a specified period of time. We only enter into such transactions when the discount that we receive is higher than our estimate of the expected foregone return on our cash prepayments to the financial institutions. There were no explicit commissions or fees on these structured repurchases. Under the terms of the agreements, there is no requirement for the financial institutions to return any portion of the prepayment to us.
The financial institutions agree to deliver shares to us at monthly intervals during the contract term. The parameters used to calculate the number of shares deliverable are: the total notional amount of the contract, the number of trading days in the contract, the number of trading days in the interval and the average VWAP of our stock during the interval less the agreed upon discount.
The following is a summary of our stock repurchases executed with large financial institutions during fiscal 2018, 2017 and 2016 (in thousands, except average per share amounts):
Board Approval
Date
 
Repurchases
Under the Plan
 2018 2017 2016
  Shares Average Shares Average Shares Average
January 2015 Structured repurchases 
 $
 4,263
 $118.00
 10,428
 $97.16
January 2017 Structured repurchases 8,686
 $230.43
 3,923
 $151.80
 
 $
Total shares 8,686
 $230.43
 8,186
 $134.20
 10,428
 $97.16
Total cost $2,001,500 $1,098,595 $1,013,131

For fiscal 2018, 2017 and 2016, the prepayments were classified as treasury stock on our Consolidated Balance Sheets at the payment date, though only shares physically delivered to us by November 30, 2018, December 1, 2017 and December 2, 2016 were excluded from the computation of earnings per share. As of November 30, 2018, $150.0 million of prepayments from our May 2018 authority remained under the agreement.
Subsequent to November 30, 2018, as part of the $8 billion stock repurchase authority, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $500 million. This amount will be classified as treasury stock on our Consolidated Balance Sheets. Upon completion of the $500 million stock repurchase agreement, $7.35 billion remains under our May 2018 authority. As of November 30, 2018, there is no remaining balance under our January 2017 authority.
See Item 5, Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities for share repurchases during the quarter ended November 30, 2018.

Off-Balance Sheet Arrangements and Aggregate Contractual Obligations
Our principal commitments as of November 30, 2018 consist of obligations under operating leases, royalty agreements and various service agreements. See Note 14 of our Notes to Consolidated Financial Statements for additional information regarding our contractual commitments.

Transition Taxes Liability
As a result of the Tax Act enacted on December 22, 2017, all historical undistributed foreign subsidiary earnings were subject to a mandatory one-time transition tax. During fiscal 2018, we recorded a transition tax liability of $504 million and other tax liabilities, including state, of $6 million. Under an election of the Tax Act, the transition tax is payable over eight years beginning in fiscal 2019, with 8% due in each of the first five years, 15% in year six, 20% in year seven, and 25% in year eight. As we repatriate the undistributed earnings of our foreign subsidiaries for use in the U.S., the earnings from our foreign subsidiaries will generally not be subject to U.S. federal tax. We continuously evaluate the future cash needs of our global operations to determine the amount of foreign earnings that is not necessary to be permanently reinvested in our foreign subsidiaries.
Contractual Obligations
The following table summarizes our contractual obligations as of November 30, 2018 (in millions):
  
  Payment Due by Period
  Total 
Less than
1 year
 1-3 years 3-5 years 
More than
5 years
Notes and Term Loan, including interest $4,538.5
 $153.3
 $3,271.2
 $65.0
 $1,049.0
Operating lease obligations 666.5
 79.4
 156.1
 119.1
 311.9
Purchase obligations  733.8
 346.3
 335.3
 48.2
 4.0
Total $5,938.8
 $579.0
 $3,762.6
 $232.3
 $1,364.9
Term Loan

As of November 30, 2018, our Term Loan’s carrying value was $2.25 billion. At our election, the Term Loan will bear interest at either (i) the London Interbank Offered Rate (“LIBOR”) plus a margin, based on our debt ratings, ranging from 0.500% to 1.000% or (ii) a base rate plus a margin, based on our debt ratings, ranging from 0.040% to 0.110%. Interest is payable periodically, in arrears, at the end of each interest period we elect. Based on the LIBOR rate at November 30, 2018, our estimated maximum commitment for interest payments was $112.8 million for the remaining duration of the Term Loan.
Senior Notes
As of November 30, 2018, our outstanding Notes payable consist of the 2020 Notes and 2025 Notes with a total carrying value of $1.88 billion. Interest on our Notes is payable semi-annually, in arrears on February 1 and August 1. At November 30, 2018, our maximum commitment for interest payments under the Notes was $275.4 million for the remaining duration of our Notes. In June 2014, we entered into interest rate swaps that effectively converted the fixed interest rate on our 2020 Notes to a floating interest rate based on LIBOR plus a fixed number of basis points through February 1, 2020.
Covenants
Our Term Loan and Revolving Credit Agreement contain similarcontains a financial covenantscovenant requiring us not to exceed a maximum leverage ratio. As of November 30, 2018,December 3, 2021, we were in compliance with the covenants.this covenant. We believe these covenantsthis covenant will not impact our credit or cash in the coming fiscal year or restrict our ability to execute our business plan. Our Notes do not contain any financial covenants.

Under the terms of our Term Loan and Revolving Credit Agreement, we are not prohibited from paying cash dividends unless payment would trigger an event of default or if one currently exists. We do not anticipate paying any cash dividends in the foreseeable future.
Accounting for Uncertainty in Income TaxesSenior Notes
See Results of Operations - Provision for Income Taxes above for our discussion on accounting for uncertainty in income taxes.
Royalties
We have $4.15 billion senior notes outstanding, which rank equally with our other unsecured and unsubordinated indebtedness. As of December 3, 2021, the carrying value of our senior notes was $4.12 billion and our maximum commitment for interest payments was $514 million for the remaining duration of our outstanding senior notes. Interest is payable semi-annually, in arrears on February 1 and August 1. Our senior notes do not contain any financial covenants. See Note 17 of our Notes to Consolidated Financial Statements for further details regarding our debt.
Contractual Obligations
Our purchase obligations consist of agreements to purchase goods and services entered into in the ordinary course of business. As of December 3, 2021, the value of our non-cancellable unconditional purchase obligations was $1.38 billion. See Note 16 of our Notes to Consolidated Financial Statements for additional information regarding our purchase obligations.
We lease certain royalty commitments associated withfacilities and data centers under non-cancellable operating lease arrangements that expire at various dates through 2031. As of December 3, 2021, the licensingvalue of certain offerings and products. Royalty expense is generally based onour obligations under operating leases was $604 million. See Note 18 of our Notes to Consolidated Financial Statements for additional information regarding our leaseobligations.
Our transition tax liability related to historical undistributed foreign earnings, which was accrued as a dollar amount per unit sold, or a percentageresult of the underlying revenue.U.S. Tax Act, was approximately $349 million as of December 3, 2021 and is payable in installments through fiscal 2026. As we repatriate foreign earnings for use in the United States, the distributions will generally be exempt from federal income taxes under current U.S. tax law.

Stock Repurchase Program

To facilitate our stock repurchase program, designed to return value to our stockholders and minimize dilution from stock issuances, we may repurchase our shares in the open market or enter into structured repurchase agreements with third parties. In May 2018, our Board of Directors granted authority to repurchase up to $8 billion in our common stock, which we fully utilized during fiscal 2021. In December 2020, our Board of Directors granted additional authority to repurchase up to $15 billion in our common stock through the end of fiscal 2024.
During fiscal 2021, 2020 and 2019, we entered into several structured stock repurchase agreements with large financial institutions, whereupon we provided them with prepayments totaling $3.95 billion, $3.05 billion and $2.75 billion, respectively. We repurchased approximately 7.2 million shares at an average price of $536.17 per share in fiscal 2021, 8.0 million shares at an average price of $376.38 per share in fiscal 2020, and 9.9 million shares at an average price of $270.23 per share in fiscal 2019.
Subsequent to December 3, 2021, as part of the December 2020 stock repurchase authority, we entered into an accelerated share repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $2.4 billion and received an initial delivery of 3.2 million shares, which represents approximately 75% of our prepayment. The
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remaining balance will be settled during our third quarter of fiscal 2022. Upon completion of the $2.4 billion accelerated share repurchase agreement, $10.7 billion remains under our December 2020 authority.
See section titled "Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities" in Part I, Item 5 of this report for stock repurchases during the quarter ended December 3, 2021 and Note 14 of our Notes to Consolidated Financial Statements for further details regarding our stock repurchase program.
Indemnifications
In the normalordinary course of business, we provide indemnifications of varying scope to customers and channel partners against claims of intellectual property infringement made by third parties arising from the use of our products and from time to time, we are subject to claims by our customers under these indemnification provisions. Historically, costs related to these indemnification provisions have not been significant and we are unable to estimate the maximum potential impact of these indemnification provisions on our future results of operations.
To the extent permitted under Delaware law, we have agreements whereby we indemnify our directorsofficers and officersdirectors for certain events or occurrences while the directorofficer or officerdirector is or was serving at our request in such capacity. The indemnification period covers all pertinent events and occurrences during the director’sofficer’s or officer’sdirector’s lifetime. The maximum potential amount of future payments we could be required to make under these indemnification agreements is unlimited; however, we have director and officer insurance coverage that limitsreduces our exposure and enables us to recover a portion of any future amounts paid.
ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
All market risk sensitive instruments were entered into for non-trading purposes.
Foreign Currency Risk
Foreign Currency Exposures and Hedging Instruments
In countries outside the United States, we transact business in U.S. Dollars and various other currencies, which subject us to exposure from movements in exchange rates. We may use foreign exchange purchased optionsoption contracts or forward contracts to hedge a portion of our forecasted foreign currency denominated revenue. Additionally, we hedge our net recognized foreign currency monetary assets and liabilities with foreign exchange forward contracts. We hedge these exposurescontracts to reduce the risk that our earnings and cash flows will be adversely affected by changes in exchange rates.
Our significant foreign currency revenue exposures for fiscal 2018, 20172021, 2020 and 20162019 were as follows (in millions, except Japanese Yen):
Fiscal
2018
 Fiscal
2017
 Fiscal
2016
(in millions)(in millions)202120202019
Euro1,309.9
 1,044.7
 825.6
Euro2,209 1,887 1,603 
Japanese Yen (in billions)¥60.8
 ¥51.0
 ¥38.7
Japanese YenJapanese Yen¥104,829 ¥88,640 ¥73,158 
British Pounds£423.1
 £338.4
 £263.5
British Pounds£669 £562 £503 
Australian DollarsAustralian Dollars$768 $645 $538 
As of November 30, 2018,December 3, 2021, the total absolute valuenotional amounts of all outstanding foreign exchange contracts, including options and forwards, was $1.55were $3.03 billion, which included the notional equivalent of $805.0 million$1.47 billion in Euros, $275.3$480 million in British Pounds, $331.8$448 million in Japanese Yen, $338 million in Australian Dollars and $140.3$299 million in other foreign currencies. As of November 30, 2018,December 3, 2021, all contracts were set to expire at various dates through June 2019.2022. The bank counterparties in these contracts could expose us to credit-related losses that would be largely mitigated with master netting arrangements with the same counterparty by permitting net settlement transactions. In addition, we enter into collateral security agreements that provide for collateral to be received or posted when the net fair value of these contracts fluctuates from contractually established thresholds. In addition, we enter into master netting arrangements that have the ability to further limit credit-related losses with the same counterparty by permitting net settlement transactions.
A sensitivity analysis was performed on all of our foreign exchange derivatives as of November 30, 2018.December 3, 2021. This sensitivity analysis measures the hypothetical market value resulting from a 10% shift in the value of exchange rates relative to the U.S. Dollar. For option contracts, the Black-Scholes option pricing model was used. A 10% increase in the value of the U.S. Dollar and a corresponding decrease in the value of the hedged foreign currency asset would lead to an increase in the fair value of our financial hedging instruments by $48.2$172 million. Conversely, a 10% decrease in the value of the U.S. Dollar would result in a decrease in the fair value of these financial instruments by $60.7$76 million.
As a general rule, we do not use foreign exchange contracts to hedge local currency denominated operating expenses in countries where a natural hedge exists. For example, in many countries, revenue in the local currencies substantially offsets the
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Table of Contents
local currency denominated operating expenses.

We also have long-term investment exposures consisting of the capitalization and retained earnings in our non-U.S. Dollar functional currency foreign subsidiaries. As of December 3, 2021 and November 30, 2018 and December 1, 2017,27, 2020, this long-term investment exposure

totaled an absolute notional equivalent of $292.3$749 million and $190.5$598 million, respectively, with the year-over-year increase primarily driven by earnings growth. At this time, we do not hedge these long-term investment exposures.
We do not use foreign exchange contracts for speculative trading purposes, nor do we hedge our foreign currency exposure in a manner that entirely offsets the effects of changes in foreign exchange rates. We regularly review our hedging program and assess the need to utilize financial instruments to hedge currency exposures on an ongoing basis.

Cash Flow Hedging—Hedges of Forecasted Foreign Currency Revenue
We may use foreign exchange purchased options or forward contracts to hedge foreign currency revenue denominated in Euros, British Pounds, Japanese Yen and Japanese Yen.Australian Dollars. We hedge these cash flow exposures to reduce the risk that our earnings and cash flows will be adversely affected by changes in exchange rates. These foreign exchange contracts, carried at fair value, may have maturities between one andof up to twelve months. We enter into these foreign exchange contracts to hedge forecasted revenue in the normal course of business and accordingly, they are not speculative in nature.

We record changes in the intrinsicfair value of these cash flow hedges of foreign currency denominated revenue in accumulated other comprehensive income (loss) in our Consolidated Balance Sheets, until the forecasted transaction occurs. When the forecasted transaction occurs,affects earnings, we reclassify the related gain or loss on the cash flow hedge to revenue. In the event the underlying forecasted transaction does not occur, or it becomes probable that it will not occur, we reclassify the gain or loss on the related cash flow hedge from accumulated other comprehensive income (loss) to interest and other income, net on our Consolidated Statements of Income at that time.revenue. For the fiscal year ended November 30, 2018,December 3, 2021, there were no net gains or losses recognized in other incomerevenue relating to hedges of forecasted transactions that did not occur.
Balance Sheet Hedging—HedgingNon-Designated Hedges of Foreign Currency Assets and Liabilities
WeOur derivatives not designated as hedging instruments consist of foreign currency forward contracts that we primarily use to hedge exposures related to our net recognized foreign currencymonetary assets and liabilities with foreign exchange forward contractsdenominated in non-functional currencies to reduce the risk that our earnings and cash flows will be adversely affected by changes in foreign currency exchange rates. These foreign exchange contracts are carried at fair value with changes in the fair value of these contracts recorded as interest andto other income net.(expense), net in our Consolidated Statements of Income. These foreign exchange contracts do not subject us to material balance sheet risk due toreduce the impact of currency exchange rate movements because gains and losses on these contracts are intended to offset gains and losses on theour assets and liabilities being hedged.liabilities. At November 30, 2018,December 3, 2021, the outstanding balance sheet hedging derivatives had maturities of 180 days or less.
See Note 56 of our Notes to Consolidated Financial Statements for information regarding our hedging activities.derivative financial instruments.
Interest Rate Risk
Short-Term Investments and Fixed Income Securities
At November 30, 2018,December 3, 2021, we had debt securities classified as short-term investments of $1.59$1.95 billion. Changes in interest rates could adversely affect the market value of these investments. The following table separates these investments, based on stated maturities, to show the approximate exposure to interest rates (in millions):
Due within one year$612.1
Due between one and two years564.2
Due between two and three years282.2
Due after three years127.7
Total$1,586.2
A sensitivity analysis was performed on our investment portfolio as of November 30, 2018. The analysis isDecember 3, 2021, based on an estimate of the hypothetical changes in market value of the portfolio that would result from an immediate parallel shift in the yield curve of various magnitudes.

The following tables present the hypothetical fair values of our debt securities classified as short-term investments assuming immediate parallel shiftscurve. A 150 basis point increase in the yield curve of 50 basis points (“BPS”), 100 BPS and 150 BPS. The analysis is shown as of November 30, 2018 and December 1, 2017 (dollars in millions):
-150 BPS -100 BPS -50 BPS Fair Value 11/30/18 +50 BPS +100 BPS +150 BPS
$1,617.5
 $1,607.1
 $1,596.6
 $1,586.2
 $1,575.7
 $1,565.3
 $1,554.8
-150 BPS -100 BPS -50 BPS Fair Value 12/1/17 +50 BPS +100 BPS +150 BPS
$3,595.2
 $3,568.1
 $3,540.9
 $3,513.7
 $3,486.5
 $3,459.3
 $3,432.1
Term Loan
As of November 30, 2018, our Term Loan’s carrying value was $2.25 billion. At our election, the Term Loan will bear interest at either (i) LIBOR plus a margin, based on our debt ratings, ranging from 0.500% to 1.000% or (ii) a base rate plus a margin, based on our debt ratings, ranging from 0.040% to 0.110%. Interest is payable periodically, in arrears, at the end of each interest period we elect. An immediate hypothetical 50 basis points increase or decrease in market interest rates would not havelead to a significant impact on$27 million decrease in the market value of our resultsshort-term investments. Conversely, a 150 basis point decrease in interest rates would lead to a $14 million increase in the market value of operations.our short-term investments.
Senior Notes
As of November 30, 2018, the amountDecember 3, 2021, we had $4.15 billion of senior notes outstanding under our Notes was $1.9 billion. In June 2014, we entered intowhich bear interest rate swaps that effectively converted theat fixed rates, and therefore do not subject us to financial statement risk associated with changes in interest rate on our 2020 Notes to a floating interest rate based on LIBOR plus a fixed number of basis points through February 1, 2020. Accordingly, our exposure to fluctuations in market interest rates is on the hedged fixed-rate debt of $900 million. An immediate hypothetical 50 basis points increase or decrease in market interest rates would not have a significant impact on our results of operations.
rates. As of November 30, 2018,December 3, 2021, the total carrying amount of the Notesour senior notes was $1.88$4.12 billion and the related fair value based on observable market prices in less active markets was $1.89$4.29 billion.

Other Market Risk
Privately Held Long-Term Investments
The privately held companies in which we invest can still be considered in the start-up or development stages which are inherently risky. The technologies or products these companies have under development are typically in the early stages and may never materialize, which could result in a loss of a substantial partSee Note 17 of our initial investment in these companies. The evaluationNotes to Consolidated Financial Statements for information regarding our senior notes.
53

Table of privately held companies is based on information that we request from these companies, which is not subject to the same disclosure regulations as U.S. publicly traded companies, and as such, the basis for these evaluations is subject to the timing and accuracy of the data received from these companies. We have immaterial exposure on our long-term investments in privately held companies as these investments were not significant as of November 30, 2018 and December 1, 2017.Contents



ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
Page No.
All financial statement schedules have been omitted, since the required information is not applicable or is not present in amounts sufficient to require submission of the schedule, or because the information required is included in the Consolidated Financial Statements and Notes thereto.

54

ADOBE INC.
CONSOLIDATED BALANCE SHEETS
(In thousands,millions, except par value)
November 30,
2018
 December 1,
2017
December 3,
2021
November 27,
2020
ASSETS   ASSETS
Current assets:   Current assets:  
Cash and cash equivalents$1,642,775
 $2,306,072
Cash and cash equivalents$3,844 $4,478 
Short-term investments1,586,187
 3,513,702
Short-term investments1,954 1,514 
Trade receivables, net of allowances for doubtful accounts of $14,981 and $9,151, respectively1,315,578
 1,217,968
Trade receivables, net of allowances for doubtful accounts of $16 and of $21, respectivelyTrade receivables, net of allowances for doubtful accounts of $16 and of $21, respectively1,878 1,398 
Prepaid expenses and other current assets312,499
 210,071
Prepaid expenses and other current assets993 756 
Total current assets4,857,039
 7,247,813
Total current assets8,669 8,146 
Property and equipment, net1,075,072
 936,976
Property and equipment, net1,673 1,517 
Operating lease right-of-use assets, netOperating lease right-of-use assets, net443 487 
Goodwill10,581,048
 5,821,561
Goodwill12,668 10,742 
Purchased and other intangibles, net2,069,001
 385,658
Other intangibles, netOther intangibles, net1,820 1,359 
Deferred income taxesDeferred income taxes1,085 1,370 
Other assets186,522
 143,548
Other assets883 663 
Total assets$18,768,682
 $14,535,556
Total assets$27,241 $24,284 
   
LIABILITIES AND STOCKHOLDERS’ EQUITY   LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities: 
  
Current liabilities:  
Trade payables$186,258
 $113,538
Trade payables$312 $306 
Accrued expenses1,163,185
 993,773
Accrued expenses1,736 1,422 
Deferred revenueDeferred revenue4,733 3,629 
Income taxes payable35,709
 14,196
Income taxes payable54 63 
Deferred revenue2,915,974
 2,405,950
Operating lease liabilitiesOperating lease liabilities97 92 
Total current liabilities4,301,126
 3,527,457
Total current liabilities6,932 5,512 
Long-term liabilities:   Long-term liabilities:
Debt4,124,800
 1,881,421
Debt4,123 4,117 
Deferred revenue137,630
 88,592
Deferred revenue145 130 
Income taxes payable644,101
 173,088
Income taxes payable534 529 
Deferred income taxes46,702
 279,941
Deferred income taxes10 
Operating lease liabilitiesOperating lease liabilities453 499 
Other liabilities152,209
 125,188
Other liabilities252 223 
Total liabilities9,406,568
 6,075,687
Total liabilities12,444 11,020 
   
Commitments and contingencies

 

Commitments and contingencies00
   
Stockholders’ equity: 
  
Stockholders’ equity:  
Preferred stock, $0.0001 par value; 2,000 shares authorized; none issued
 
Common stock, $0.0001 par value; 900,000 shares authorized; 600,834 shares issued;
487,663 and 491,262 shares outstanding, respectively
61
 61
Preferred stock, $0.0001 par value; 2 shares authorized; none issuedPreferred stock, $0.0001 par value; 2 shares authorized; none issued— — 
Common stock, $0.0001 par value; 900 shares authorized; 601 shares issued;
475 and 479 shares outstanding, respectively
Common stock, $0.0001 par value; 900 shares authorized; 601 shares issued;
475 and 479 shares outstanding, respectively
— — 
Additional paid-in-capital5,685,337
 5,082,195
Additional paid-in-capital8,428 7,357 
Retained earnings11,815,597
 9,573,870
Retained earnings23,905 19,611 
Accumulated other comprehensive income (loss)(148,130) (111,821)Accumulated other comprehensive income (loss)(137)(158)
Treasury stock, at cost (113,171 and 109,572 shares, respectively), net of reissuances(7,990,751) (6,084,436)
Treasury stock, at cost (126 and 122 shares, respectively)Treasury stock, at cost (126 and 122 shares, respectively)(17,399)(13,546)
Total stockholders’ equity9,362,114
 8,459,869
Total stockholders’ equity14,797 13,264 
Total liabilities and stockholders’ equity$18,768,682
 $14,535,556
Total liabilities and stockholders’ equity$27,241 $24,284 
See accompanying Notes to Consolidated Financial Statements.

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ADOBE INC.
CONSOLIDATED STATEMENTS OF INCOME
(In thousands,millions, except per share data)
 Years Ended
 December 3,
2021
November 27,
2020
November 29,
2019
Revenue: 
Subscription$14,573 $11,626 $9,634 
Product555 507 648 
Services and other657 735 889 
Total revenue15,785 12,868 11,171 
 
Cost of revenue:
Subscription1,374 1,108 926 
Product41 36 40 
Services and other450 578 707 
Total cost of revenue1,865 1,722 1,673 
 
Gross profit
13,920 11,146 9,498 
 
Operating expenses:
Research and development2,540 2,188 1,930 
Sales and marketing4,321 3,591 3,244 
General and administrative1,085 968 881 
Amortization of intangibles172 162 175 
Total operating expenses8,118 6,909 6,230 
 
Operating income
5,802 4,237 3,268 
 
Non-operating income (expense):
Interest expense(113)(116)(157)
Investment gains (losses), net16 13 52 
Other income (expense), net— 42 42 
Total non-operating income (expense), net(97)(61)(63)
Income before income taxes5,705 4,176 3,205 
Provision for (benefit from) income taxes883 (1,084)254 
Net income$4,822 $5,260 $2,951 
Basic net income per share$10.10 $10.94 $6.07 
Shares used to compute basic net income per share477 481 486 
Diluted net income per share$10.02 $10.83 $6.00 
Shares used to compute diluted net income per share481 485 492 
 Years Ended
 November 30,
2018
 December 1,
2017
 December 2,
2016
Revenue:     
Subscription$7,922,152
 $6,133,869
 $4,584,833
Product622,153
 706,767
 800,498
Services and support485,703
 460,869
 469,099
Total revenue9,030,008
 7,301,505
 5,854,430
 
Cost of revenue:
     
Subscription807,221
 623,048
 461,860
Product46,009
 57,082
 68,917
Services and support341,769
 330,361
 289,131
Total cost of revenue1,194,999
 1,010,491
 819,908
 
Gross profit
7,835,009
 6,291,014
 5,034,522
 
Operating expenses:
     
Research and development1,537,812
 1,224,059
 975,987
Sales and marketing2,620,829
 2,197,592
 1,910,197
General and administrative744,898
 624,706
 576,202
Amortization of purchased intangibles91,101
 76,562
 78,534
Total operating expenses4,994,640
 4,122,919
 3,540,920
 
Operating income
2,840,369
 2,168,095
 1,493,602
 
Non-operating income (expense):
     
Interest and other income (expense), net39,536
 36,395
 13,548
Interest expense(89,242) (74,402) (70,442)
Investment gains (losses), net3,213
 7,553
 (1,570)
Total non-operating income (expense), net(46,493) (30,454) (58,464)
Income before income taxes2,793,876
 2,137,641
 1,435,138
Provision for income taxes203,102
 443,687
 266,356
Net income$2,590,774
 $1,693,954
 $1,168,782
Basic net income per share$5.28
 $3.43
 $2.35
Shares used to compute basic net income per share490,564
 493,632
 498,345
Diluted net income per share$5.20
 $3.38
 $2.32
Shares used to compute diluted net income per share497,843
 501,123
 504,299
See accompanying Notes to Consolidated Financial Statements.



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ADOBE INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)
millions)
Years EndedYears Ended
November 30,
2018
 December 1,
2017
 December 2,
2016
December 3,
2021
November 27,
2020
November 29,
2019
Increase/(Decrease)Increase/(Decrease)
Net income$2,590,774
 $1,693,954
 $1,168,782
Net income$4,822 $5,260 $2,951 
Other comprehensive income (loss), net of taxes:     Other comprehensive income (loss), net of taxes:
Available-for-sale securities:     Available-for-sale securities:
Unrealized gains / losses on available-for-sale securities(24,464) (2,503) (1,618)Unrealized gains / losses on available-for-sale securities(8)29 
Reclassification adjustment for recognized gains / losses on available-for-sale securities10,650
 (947) (1,895)Reclassification adjustment for recognized gains / losses on available-for-sale securities— (1)— 
Net increase (decrease) from available-for-sale securities(13,814) (3,450) (3,513)Net increase (decrease) from available-for-sale securities(8)29 
Derivatives designated as hedging instruments:     Derivatives designated as hedging instruments:
Unrealized gains / losses on derivative instruments74,080
 6,917
 35,199
Unrealized gains / losses on derivative instruments69 (44)— 
Reclassification adjustment for recognized gains / losses on derivative instruments(48,981) (31,973) (16,425)
Reclassification adjustment for realized gains / losses on derivative instrumentsReclassification adjustment for realized gains / losses on derivative instruments20 (44)
Net increase (decrease) from derivatives designated as hedging instruments25,099
 (25,056) 18,774
Net increase (decrease) from derivatives designated as hedging instruments89 (38)(44)
Foreign currency translation adjustments(47,594) 90,287
 (19,783)Foreign currency translation adjustments(60)66 (25)
Other comprehensive income (loss), net of taxes(36,309) 61,781
 (4,522)Other comprehensive income (loss), net of taxes21 30 (40)
Total comprehensive income, net of taxes$2,554,465
 $1,755,735
 $1,164,260
Total comprehensive income, net of taxes$4,843 $5,290 $2,911 
See accompanying Notes to Consolidated Financial Statements.

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ADOBE INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(In thousands)millions)
  
  Common Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive
Income (Loss)
  Treasury Stock  
  Shares Amount    Shares Amount Total
Balances at November 27, 2015 600,834
 $61
 $4,184,883
 $7,253,431
 $(169,080) (103,025) $(4,267,715) $7,001,580
Net income 
 
 
 1,168,782
 
 
 
 1,168,782
Other comprehensive income (losses), net of taxes 
 
 
 
 (4,522) 
 
 (4,522)
Re-issuance of treasury stock under
stock compensation plans
 
 
 7,365
 (307,696) 
 6,872
 209,628
 (90,703)
Tax benefit from employee stock plans 
 
 75,102
 
 
 
 
 75,102
Purchase of treasury stock 
 
 
 
 
 (10,427) (1,075,000) (1,075,000)
Stock-based compensation 
 
 348,981
 
 
 
 
 348,981
Value of shares in deferred
compensation plan
 
 
 
 
 
 
 615
 615
Balances at December 2, 2016 600,834
 $61
 $4,616,331
 $8,114,517
 $(173,602) (106,580) $(5,132,472) $7,424,835
Net income 
 
 
 1,693,954
 
 
 
 1,693,954
Other comprehensive income (losses), net of taxes 
 
 
 
 61,781
 
 
 61,781
Re-issuance of treasury stock under
stock compensation plans
 
 
 1,768
 (234,601) 
 5,194
 151,058
 (81,775)
Purchase of treasury stock 
 
 
 
 
 (8,186) (1,100,000) (1,100,000)
Equity awards assumed for
acquisition
 
 
 10,348
 
 
 
 
 10,348
Stock-based compensation 
 
 453,748
 
 
 
 
 453,748
Value of shares in deferred
compensation plan
 
 
 
 
 
 
 (3,022) (3,022)
Balances at December 1, 2017 600,834
 $61
 $5,082,195
 $9,573,870
 $(111,821) (109,572) $(6,084,436) $8,459,869
Net income 
 
 
 2,590,774
 
 
 
 2,590,774
Other comprehensive income (losses), net of taxes 
 
 
 
 (36,309) 
 
 (36,309)
Re-issuance of treasury stock under
stock compensation plans
 
 
 (1,125) (348,729) 
 5,087
 147,651
 (202,203)
Purchase of treasury stock 
 
 
 
 
 (8,686) (2,050,000) (2,050,000)
Equity awards assumed for
acquisition
 
 
 2,784
 
 
 
 
 2,784
Stock-based compensation 
 
 601,483
 
 
 
 
 601,483
Value of shares in deferred
compensation plan
 
 
 
 
 
 
 (3,966) (3,966)
Impacts of the U.S. Tax Act 
 
 
 (318) 
 
 
 (318)
Balances at November 30, 2018 600,834
 $61
 $5,685,337
 $11,815,597
 $(148,130) (113,171) $(7,990,751) $9,362,114
 
  Common Stock
Additional
Paid-In
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
 Treasury Stock 
 SharesAmountSharesAmountTotal
Balances at November 30, 2018601 $— $5,685 $11,816 $(148)(113)$(7,991)$9,362 
Impacts of adoption of the new revenue standard— — — 442 — — — 442 
Net income— — — 2,951 — — — 2,951 
Other comprehensive income (loss), net of taxes— — — — (40)— — (40)
Re-issuance of treasury stock under stock compensation plans— — 48 (380)— 125 (207)
Repurchases of common stock— — — — — (10)(2,750)(2,750)
Stock-based compensation— — 771 — — — — 771 
Value of shares in deferred compensation plan— — — — — — 
Balances at November 29, 2019601 $— $6,504 $14,829 $(188)(118)$(10,615)$10,530 
Net income— — — 5,260 — — — 5,260 
Other comprehensive income (loss), net of taxes— — — — 30 — — 30 
Re-issuance of treasury stock under stock compensation plans— — (56)(478)— 123 (411)
Repurchases of common stock— — — — — (8)(3,050)(3,050)
Stock-based compensation— — 909 — — — — 909 
Value of shares in deferred compensation plan— — — — — — (4)(4)
Balances at November 27, 2020601 $— $7,357 $19,611 $(158)(122)$(13,546)$13,264 
Net income— — — 4,822 — — — 4,822 
Other comprehensive income (loss), net of taxes— — — — 21 — — 21 
Re-issuance of treasury stock under stock compensation plans— — — (528)— 100 (428)
Repurchases of common stock— — — — — (7)(3,950)(3,950)
Equity awards assumed for acquisition— — — — — — 
Stock-based compensation— — 1,069 — — — — 1,069 
Value of shares in deferred compensation plan— — — — — — (3)(3)
Balances at December 3, 2021601 $— $8,428 $23,905 $(137)(126)$(17,399)$14,797 
See accompanying Notes to Consolidated Financial Statements.

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ADOBE INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
millions)
Years Ended Years Ended
November 30,
2018
 December 1,
2017
 December 2,
2016
December 3,
2021
November 27,
2020
November 29,
2019
Cash flows from operating activities:     Cash flows from operating activities:  
Net income$2,590,774
 $1,693,954
 $1,168,782
Net income$4,822 $5,260 $2,951 
Adjustments to reconcile net income to net cash provided by operating activities:     Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation, amortization and accretion346,492
 325,997
 331,535
Depreciation, amortization and accretion788 757 757 
Stock-based compensation609,562
 454,472
 349,297
Stock-based compensation1,069 909 788 
Reduction of operating lease right-of-use assetsReduction of operating lease right-of-use assets73 87 — 
Deferred income taxes(468,936) 51,605
 24,222
Deferred income taxes183 (1,501)
Unrealized losses (gains) on investments, net793
 (5,494) 3,145
Unrealized losses (gains) on investments, net(4)(11)(48)
Excess tax benefits from stock-based compensation
 
 (75,105)
Other non-cash items7,193
 4,625
 2,022
Other non-cash items40 14 
Changes in operating assets and liabilities, net of acquired assets and
assumed liabilities:
     Changes in operating assets and liabilities, net of acquired assets and
assumed liabilities:
Trade receivables, net(1,983) (187,173) (160,416)Trade receivables, net(430)106 (188)
Prepaid expenses and other current assets(77,225) 28,040
 (71,021)
Prepaid expenses and other assetsPrepaid expenses and other assets(475)(288)(551)
Trade payables54,920
 (45,186) (6,281)Trade payables(20)96 23 
Accrued expenses43,837
 151,104
 65,593
Accrued expenses and other liabilitiesAccrued expenses and other liabilities162 86 172 
Income taxes payable479,184
 (34,493) 43,115
Income taxes payable(72)
Deferred revenue444,693
 475,402
 524,840
Deferred revenue1,053 258 497 
Net cash provided by operating activities4,029,304
 2,912,853
 2,199,728
Net cash provided by operating activities7,230 5,727 4,422 
Cash flows from investing activities: 
  
  Cash flows from investing activities:  
Purchases of short-term investments(566,084) (1,931,011) (2,285,222)Purchases of short-term investments(1,533)(1,071)(700)
Maturities of short-term investments765,860
 759,737
 769,228
Maturities of short-term investments877 915 700 
Proceeds from sales of short-term investments1,709,480
 1,393,929
 860,849
Proceeds from sales of short-term investments191 167 86 
Acquisitions, net of cash acquired(6,314,382) (459,626) (48,427)Acquisitions, net of cash acquired(2,682)— (101)
Purchases of property and equipment(266,579) (178,122) (203,805)Purchases of property and equipment(348)(419)(395)
Purchases of long-term investments, intangibles and other assets(18,513) (29,918) (58,433)Purchases of long-term investments, intangibles and other assets(42)(15)(49)
Proceeds from sale of long-term investments and other assets4,923
 2,134
 5,777
Proceeds from sales of long-term investments and other assetsProceeds from sales of long-term investments and other assets— 
Net cash used for investing activities(4,685,295) (442,877) (960,033)Net cash used for investing activities(3,537)(414)(456)
Cash flows from financing activities: 
  
  Cash flows from financing activities:  
Purchases of treasury stock(2,050,000) (1,100,000) (1,075,000)
Proceeds from issuance of treasury stock190,990
 158,351
 145,697
Repurchases of common stockRepurchases of common stock(3,950)(3,050)(2,750)
Proceeds from re-issuance of treasury stockProceeds from re-issuance of treasury stock291 270 233 
Taxes paid related to net share settlement of equity awards(393,193) (240,126) (236,400)Taxes paid related to net share settlement of equity awards(719)(681)(440)
Excess tax benefits from stock-based compensation
 
 75,105
Proceeds from debt issuance, net of costs2,248,342
 
 
Repayment of capital lease obligations(1,707) (1,960) (108)
Proceeds from issuance of debtProceeds from issuance of debt— 3,144 — 
Repayment of debtRepayment of debt— (3,150)— 
Other financing activities, netOther financing activities, net77 (21)11 
Net cash used for financing activities(5,568) (1,183,735) (1,090,706)Net cash used for financing activities(4,301)(3,488)(2,946)
Effect of foreign currency exchange rates on cash and cash equivalents(1,738) 8,516
 (14,234)Effect of foreign currency exchange rates on cash and cash equivalents(26)(13)
Net increase (decrease) in cash and cash equivalents(663,297) 1,294,757
 134,755
Net increase (decrease) in cash and cash equivalents(634)1,828 1,007 
Cash and cash equivalents at beginning of year2,306,072
 1,011,315
 876,560
Cash and cash equivalents at beginning of year4,478 2,650 1,643 
Cash and cash equivalents at end of year$1,642,775
 $2,306,072
 $1,011,315
Cash and cash equivalents at end of year$3,844 $4,478 $2,650 
Supplemental disclosures: 
    Supplemental disclosures: 
Cash paid for income taxes, net of refunds$210,369
 $396,668
 $249,884
Cash paid for income taxes, net of refunds$843 $469 $352 
Cash paid for interest$81,258
 $69,430
 $66,193
Cash paid for interest$100 $88 $152 
Non-cash investing activities:     
Investment in lease receivable applied to building purchase$
 $80,439
 $
Issuance of common stock and stock awards assumed in business acquisitions$2,784
 $10,348
 $
See accompanying Notes to Consolidated Financial Statements.

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ADOBE INC.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1.  BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES
Operations
Founded in 1982, Adobe Inc. is one of the largest and most diversified software companies in the world. We offer a line of products and services used by creative professionals, including photographers, video editors, graphic and experience designers and game developers; communicators, including content creators, students, marketers and knowledge workers, application developers, enterprisesworkers; businesses of all sizes; and consumers for creating, managing, delivering, measuring, optimizing, engaging and engagingtransacting with compelling content and experiences across personal computers, smartphones, other electronic devices and media. digital media formats.
We market and license our products and services directly to enterprise customers through our sales force and local field offices. We license our products to end users through app stores and our own website at www.adobe.com. We offer many of our products via a Software-as-a-Service (“SaaS”) model or a managed services model (both of which are referred to as a hosted or cloud-based) as well as through term subscription and pay-per-use models. We also distribute certain products and services through a network of distributors, value-added resellers (“VARs”), systems integrators (“SIs”), independent software vendors (“ISVs”), retailers, software developers and original equipment manufacturers (“OEMs”). In addition, we license our technology to hardware manufacturers, software developers and service providers for use in their products and solutions. Our products run on personaldesktop and server-basedlaptop computers, as well as on smartphones, tablets, and other devices and the web, depending on the product. We have operations in the Americas,Americas; Europe, Middle East and Africa (“EMEA”); and Asia-Pacific (“APAC”).
Basis of Presentation
The accompanying Consolidated Financial Statements include those of Adobe and its subsidiaries, after elimination of all intercompany accounts and transactions. We have prepared the accompanying Consolidated Financial Statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”) and pursuant to the rules and regulations of the United States Securities and Exchange Commission (the “SEC”).
Use of Estimates
In preparing Consolidated Financial Statements and related disclosures in conformity with GAAP and pursuant to the rules and regulations of the SEC, we must make estimates and judgments that affect the amounts reported in the Consolidated Financial Statements and accompanying notes.Notes. Estimates are used for, but not limited to, sales allowances and programs, bad debts, stock-based compensation, determining the fair value of acquired assets and assumed liabilities, excess inventorylitigation and purchase commitments, facilities lease losses, impairment of goodwill and intangible assets, litigation, income taxes and investments.taxes. Actual results may differ materially from these estimates.
Fiscal Year
Our fiscal year is a 52- or 53-week year that ends on the Friday closest to November 30. Our financial results for fiscal 20162021 benefited from an extra week in the first quarter of fiscal 20162021 due to our 52/53-week53 week financial calendar whereby fiscal 2016 was2021 is a 53-week fiscal year compared with fiscal 20182020 and 20172019 which were 52-week fiscal years.
Reclassifications
Certain immaterial prior year amounts, which are not material, have been reclassified to conform to current year presentation in the Notes to Consolidated Statements of Cash Flows.Financial Statements.
Significant Accounting Policies
Revenue Recognition
Our revenue is derived from subscriptionthe sale of cloud-enabled software subscriptions, cloud-hosted offerings, non-software related hosted services, term-based, royalty, and perpetual licensing of software products,licenses, associated software maintenance and support plans, consulting services, training and technical support. Most of our enterprise customer arrangements are complex, involvinginvolve multiple solutionspromises to our customers.
Revenue is recognized when a contract exists between us and a customer and upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various license rights, bundled with post-contract customer supportcombinations of products and other meaningful rights that together provide a complete end-to-end solution to the customer.services, which may be

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We recognize revenue when all four revenue recognition criteria have been met: persuasive evidence of an arrangement exists, we have delivered the product or performed the service, the fee is fixed or determinable and collection is probable.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


capable of being distinct and accounted for as separate performance obligations, or in the case of offerings such as cloud-enabled Creative Cloud and Document Cloud, accounted for as a single performance obligation. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.
Determining whetherSubscription, Product and when some of these criteria have been satisfied often involves assumptions and judgments that can have a significant impact on the timing and amount of revenue we report. 
Multiple Element ArrangementsServices Offerings
We enter into multiple element revenue arrangements in which a customer may purchase a combination of cloud-enabled subscriptions, cloud-hosted offerings, term-based, royalty, and perpetual software upgrades, maintenance and support, hosted services, and consulting.
For our software and software-related multiple element arrangements, we must: (1) determine whether and when each element has been delivered; (2) determine whether undelivered products or services are essential to the functionality of the delivered products and services; (3) determine the fair value of each undelivered element using vendor-specific objective evidence (“VSOE”); and (4) allocate the total price among the various elements. VSOE of fair value is used to allocate a portion of the price to the undelivered elements and the residual method is used to allocate the remaining portion to the delivered elements. Absent VSOE, revenue is deferred until the earlier of the point at which VSOE of fair value exists for any undelivered element or until all elements of the arrangement have been delivered. However, if the only undelivered element is maintenance and support, the entire arrangement fee is recognized ratably over the performance period. Changes in assumptions or judgments or changes to the elements in a software arrangement could cause a material increase or decrease in the amount of revenue that we report in a particular period.
We determine VSOE for each element based on historical stand-alone sales to third parties or from the stated renewal rate for the elements contained in the initial arrangement. In determining VSOE, we require that a substantial majority of the selling prices for a product or service fall within a reasonably narrow pricing range.
We have established VSOE for ourlicenses, associated software maintenance and support services, custom software development services,plans, consulting services, training and training, when suchtechnical support. Certain revenue arrangements provide customers with unilateral cancellation rights, or options to either renew monthly on-premise term-based licenses or use committed funds to purchase other Adobe products or services.
Fully hosted subscription services are sold optionally with(SaaS) allow customers to access hosted software licenses.
For multiple-element arrangements containing our non-softwareduring the contractual term without taking possession of the software. Cloud-hosted subscription services we must: (1) determine whether and when each element has been delivered; (2) determine the fair value of each element using the selling price hierarchy of VSOE of selling price, third-party evidence (“TPE”) of selling price or best-estimated selling price (“BESP”), as applicable; and (3) allocate the total price among the various elements based on the relative selling price method.

For multiple-element arrangements that contain both software and non-software elements, we allocate revenue to software or software-related elements as a group and any non-software elements separately based on the selling price hierarchy. We determine the selling price for each deliverable using VSOE of selling price, if it exists, or TPE of selling price. If neither VSOE nor TPE of selling price exist for a deliverable, we use BESP. Once revenue is allocated to software or software-related elements as a group, we recognize revenue in conformance with software revenue accounting guidance. Revenue is recognized when revenue recognition criteria are met for each element.

We are generally unable to establish VSOE or TPE for non-software elements and as such, we use BESP. BESP is generally used for offerings that are not typicallymay be sold on a stand-alonefee-per-subscription period basis or for newbased on consumption or highly customized offerings. We determine BESP for a product or service by considering multiple factors including, but not limited to major product groupings, geographies, market conditions, competitive landscape, internal costs, gross margin objectives and pricing practices. Pricing practices taken into consideration include historic contractually stated prices, volume discounts where applicable and our price lists. We must estimate certain royalty revenue amounts due to the timing of securing information from our customers. While we believe we can make reliable estimates regarding these matters, these estimates are inherently subjective. Accordingly, our assumptions and judgments regarding future products and services as well as our estimates of royalty revenue could differ from actual events, thus materially impacting our financial position and results of operations.

Subscription and Services and Support Revenueusage.
We recognize revenue ratably over the contractual service term for hosted services that are priced based on a committed number of transactions ratablywhere the delivery and consumption of the benefit of the services occur evenly over time, beginning on the date the services associated with the committed transactions are first made available to the customer and continuing through the end of the contractual service term. Over-usage fees and fees billed based on the actual number of transactions from which we capture data, are billed in accordance with contract terms as these fees are incurred. We record amounts that have been invoicedincurred and are included in accounts receivablethe transaction price of an arrangement as variable consideration. Fees based on a number of transactions, where invoicing is aligned to the pattern of performance, customer benefit and consumption, are typically accounted for utilizing the “as-invoiced” practical expedient. Revenue for subscriptions sold as a fee per period is recognized ratably over the contractual term as the customer simultaneously receives and consumes the benefit of the underlying service.
When cloud-enabled services are highly integrated and interrelated with on-premise software, such as in deferredour cloud-enabled Creative Cloud and Document Cloud offerings, the individual components are not considered distinct and revenue is recognized ratably over the subscription period for which the cloud-enabled services are provided.
The subscription support plans related to those customer arrangements whose revenues we classify as subscription revenues represent stand-ready performance obligations. Revenue from these subscription support plans is recognized ratably over their respective contractual terms and classified as subscription revenue.
Licenses for on-premise software may be purchased on a perpetual basis, as a subscription for a fixed period of time or revenue, dependingbased on whetherusage for certain of our OEM and royalty agreements. Revenue from non-cloud enabled on-premise licenses without unilateral cancellation rights or monthly renewal options is recognized at the point in time the software is available to the customer, provided all other revenue recognition criteria have been met.

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

are met, and classified as product revenue on our Consolidated Statements of Income. Revenue from on-premise term license or term licensing arrangements with unilateral cancellation rights or monthly renewal options, and any associated maintenance and support, is classified as subscription revenue.
Our services and supportother revenue is composedcomprised primarily of fees related to consulting, training, and maintenance and support primarily related tofor certain on-premise licenses that are recognized at a point in time and our advertising offerings. We typically sell our consulting contracts on a time-and-materials and fixed-fee basis. These revenues are recognized as the licensing of our enterprise, mobile and device products and solutions. Our support revenue also includes technical support and developer support to partners and developer organizations related to our desktop products.
Our consulting revenue is recognized using aservices are performed for time and materials contracts and on a relative performance basis and is measured monthly based on input measures, suchfor fixed-fee contracts. Training revenues are recognized as hours incurred to date, with consideration given to output measures, such as contract milestones when applicable.
the services are performed. Our maintenance and support offerings, which entitle customers, partners and developers to receive desktop product upgrades and enhancements on a when and if available basis or technical support, depending on the offering, are generally recognized ratably over the performance periodterm of the arrangement. Our transaction-based advertising offerings, where fees are based on a number of impressions per month and invoicing is aligned to the pattern of performance, customer benefit and consumption, are typically accounted for utilizing the “as-invoiced” practical expedient.
Judgments
Our contracts with customers may include multiple goods and services. For example, some of our offerings include both on-premise and/or on-device software licenses and cloud services. Determining whether the software licenses and the cloud services are distinct from each other, and therefore performance obligations to be accounted for separately, or not distinct from
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ADOBE INC.

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each other, and therefore part of a single performance obligation, may require significant judgment. We have concluded that the on-premise/on-device software licenses and cloud services provided in our Creative Cloud and Document Cloud subscription offerings which may include product upgrades and enhancements on a when and if available basis, hosted services, and online storage, are generally offered to our customers over a specified period of time and we recognizenot distinct from each other such that revenue associated with these arrangementsfrom each offering should be recognized ratably over the subscription period.period for which the cloud services are provided. In reaching this conclusion, we considered the nature of our promise to Creative Cloud and Document Cloud customers, which is to provide a complete end-to-end creative design or document workflow solution that operates seamlessly across multiple devices and teams. We fulfill this promise by providing access to a solution that integrates cloud-based and on-premise/on-device features that, together through their integration, provide functionalities, utility and workflow efficiencies that could not be obtained from either the on-premise/on-device software or cloud services on their own.
Product RevenueCloud-based features that are integral to our Creative Cloud and Document Cloud offerings and that work together with the on-premise/on-device software include, but are not limited to: Creative Cloud Libraries, which enable customers to access their work, settings, preferences and other assets seamlessly across desktop and mobile devices and collaborate across teams in real time; shared reviews which enable simultaneous editing and commenting of PDFs across desktop, mobile and web; automatic cloud rendering of a design which enables it to be worked on in multiple mediums; and Sensei, Adobe’s cloud-hosted artificial intelligence and machine learning framework, which enables features such as automated photo-editing, photograph content-awareness, natural language processing, optical character recognition and automated document tagging.
Standalone selling price is established by maximizing the amount of observable inputs, primarily actual historical selling prices for performance obligations where available, and includes consideration of factors such as go-to-market model and geography. Individual products may have multiple values for standalone selling price depending on factors such as where they are sold and what channel they are sold through. Where standalone selling price may not be directly observable (e.g., the performance obligation is not sold separately), we maximize the use of observable inputs by using information that may include reviewing pricing practices, performance obligations with similar customers and selling models.
Capitalized costs to obtain a contract are amortized over the expected period of benefit, which we have determined, based on analysis, to be 5 years. We recognizeevaluated qualitative and quantitative factors to determine the period of amortization, including contract length, renewals, customer life and the useful lives of our product revenue upon shipment, provided all other revenue recognition criteriaproducts and acquired products. When the expected period of benefit of an asset which would be capitalized is less than one year, we expense the amount as incurred, utilizing the practical expedient. We regularly evaluate whether there have been met. Our desktop application product revenue from distributors is subject to agreements allowing limited rights of return, rebates and price protection. Our direct sales and OEM sales are also subject to limited rights of return. Accordingly, we reduce revenue recognized for estimated future returns, price protection and rebates at the time the related revenue is recorded. The estimates for returns are adjusted periodically based upon historical rates of returns, inventory levelschanges in the distribution channelunderlying assumptions and other related factors.data used to determine the amortization period.
We recognize OEM licensingWhen revenue primarily royalties, when OEMs ship products incorporatingarrangements include components of third-party goods and services, for example in transactions which involve resale, fulfillment or providing advertising impressions to our software, provided collectionend customer, we evaluate whether we are the principal, and report revenues on a gross basis, or an agent, and report revenues on a net basis. In this assessment, we consider if we obtain control of such revenue is deemed probable. For certain OEM customers, we must estimate royalty revenue duethe specified goods or services before they are transferred to the timing of securing customer information. This estimateby evaluating indicators such as which party is based on a combination of our generated forecastsprimarily responsible for fulfilling the promise to provide the goods or services, which party has discretion in establishing price and actual historical reporting by our OEM customers. To substantiate our ability to estimate revenue, we review license royalty revenue reports ultimately received from our significant OEM customers in comparisonthe underlying terms and conditions between the parties to the amounts estimated in the prior period.transaction.
Our product-related deferred revenue includes maintenance upgrade revenue and customer advances under OEM license agreements. Our maintenance upgrade revenue for our desktop application products is included in our product revenue line item as the maintenance primarily entitles customers to receive product upgrades. In cases where we provide a specified free upgrade to an existing product, we defer the fair value for the specified upgrade right until the future obligation is fulfilled or when the right to the specified free upgrade expires.
Rights of Return, Rebates and Price Protection
As discussed above, weWe offer limited rights of return, rebates and price protection of our products under various policies and programs with our distributors, resellers and/or end-user customers. We estimate and record reserves for these programs as an offsetvariable consideration when estimating transaction price. Returns, rebates and other offsets to transaction price are estimated at contract inception on a portfolio basis and assessed for reasonableness each reporting period when additional information becomes available.
General Contract Provisions
We maintain revenue reserves for rebates, rights of return and accounts receivable. Below is a summary of each of the general provisions in our contracts:
other limited price adjustments. Distributors are allowed limited rights of return of products purchased during the previous quarter. In addition, distributors are allowed to return products that have reached the end of their lives, as defined by us, and for products that are being replaced by new versions.
We offer rebates to our distributors, resellers and/or end userend-user customers. The amount of revenue thatTransaction price is reduced for distributor and reseller rebates isthese amounts based on actual performance against objectives set forth by us for a particular reporting period, (volume,such as volume and timely reporting, etc.). If mail-in or other promotional rebates are offered,reporting.
On a quarterly basis, the amount of revenue reduced is based on the dollar amount of the rebate, taking into consideration an estimated redemption rate calculated using historical trends.
From time to time, we may offer price protection to our distributors that allow for the right to a credit if we permanently reduce the price of a software product. The amount of revenue that is reduced for price protectionreserved is calculated based on our historical trends and data specific to each reporting period. The primary method of establishing these reserves is to review historical data from prior periods as the difference between the old and new pricea
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ADOBE INC.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


percent of revenue to determine a historical reserve rate. We then apply the historical rate to the current period revenue as a basis for estimating future returns. When necessary, we also provide a specific reserve in excess of portfolio-level estimated requirements. This estimate can be affected by the amount of a particular product in the channel, the rate of sell-through, product plans and other factors.
Although our subscription contracts are generally non-cancellable, a limited number of customers have the right to cancel their contracts by providing prior written notice to us of their intent to cancel the remainder of the contract term.term and consumers have a period of time to terminate certain agreements without penalty. In the event a customer cancels itstheir contract, they are generally not entitled to a refund for prior services we have provided to them.
On a quarterly basis, Contracts that include termination rights without substantive penalty are accounted for as contracts only for the amountcommitted period. Periods of revenue that is reservedtime after the right of termination are accounted for future returns is calculated based onas optional purchases when they do not represent material rights. For certain of our historical trendsusage-based license agreements, typically in our royalty and data specific to eachOEM businesses, reporting period. We reviewmay be received after the actual returns evidenced in prior quarters as a percent of revenue to determine a historical returns rate. We then apply the historical rate to the current period revenue as a basis for estimating future returns. When necessary, we also provide a specific returns reserve for product in the distribution channel in excess of estimated requirements. This estimate can be affected by the amountend of a particular product in the channel, the rate of sell-through, product plansfiscal period. In such instances, we estimate and accrue license revenue. We base our estimates on multiple factors, including historical sales information, seasonality and other factors.
Revenue Reserve
Revenue reserve rollforward (in thousands):
  2018 2017 2016
Beginning balance $22,006
 $23,096
 $19,446
Amount charged to revenue 65,241
 61,031
 55,739
Actual returns (61,822) (62,121) (52,089)
Ending balance $25,425
 $22,006
 $23,096
Deferred Revenue
 Deferred revenue consists of billings and payments received in advance of revenue recognitionbusiness information which may impact our estimates. We do not estimate variable consideration for our productssales and solutions described above. We recognize deferred revenue as revenue only whenusage-based license royalty agreements, consistent with the associated exception for sales and usage-based royalties for the license of intellectual property under the revenue recognition criteria are met.standard.
Allowance for Doubtful Accounts
We maintain an allowance for doubtful accounts which reflects our best estimate of potentially uncollectible trade receivables. The allowance is based on both specific and general reserves. We regularly review our trade receivables allowances by considering such factors as historical experience, credit-worthiness, the age of the trade receivable balances and current economic conditions that may affect a customer’s ability to pay and we specifically reserve for those deemed uncollectible.
(in thousands) 2018 2017 2016
Beginning balance $9,151
 $6,214
 $7,293
Increase due to acquisition 5,602
 2,391
 77
Charged to operating expenses 5,962
 4,411
 1,337
Deductions(1)
 (5,734) (3,865) (2,493)
Ending balance $14,981
 $9,151
 $6,214
________________________________________
(1)
Deductions related to the allowance for doubtful accounts represent amounts written off against the allowance, less recoveries.
Property and Equipment
We record property and equipment at cost less accumulated depreciation and amortization. Property and equipment are depreciated using the straight-line method over their estimated useful lives ranging from 1 to 520 years for computers and other equipment, as well as server hardware under capital leases,which includes our corporate jet, 1 to 6 years for furniture and fixtures, 5 to 20 years for building improvements and up to 40 years for buildings. Leasehold improvements are amortized using the straight-line method over the lesser of the remaining respective lease term or estimated useful lives ranging from 1 to 15 years.

Leases
ADOBE INC.We determine if an arrangement is or contains a lease at contract inception. In certain of our lease arrangements, primarily those related to our data center arrangements, judgment is required in determining if a contract contains a lease. For these arrangements, there is judgment in evaluating if the arrangement involves an identified asset that is physically distinct or whether we have the right to substantially all of the capacity of an identified asset that is not physically distinct. In arrangements that involve an identified asset, there is also judgment in evaluating if we have the right to direct the use of that asset.

We do not have any finance leases. Operating leases are recorded in our Consolidated Balance Sheets. Right-of-use (“ROU”) assets and lease liabilities are measured at the lease commencement date based on the present value of the remaining lease payments over the lease term, determined using the discount rate for the lease at the commencement date. Because the rate implicit in our leases is not readily determinable, we use our incremental borrowing rate as the discount rate, which approximates the interest rate at which we could borrow on a collateralized basis with similar terms and payments and in similar economic environments. As of December 3, 2021, our leases had remaining lease terms of up to 10 years, some of which included options to extend the lease for up to 14 years and options to terminate the lease within 1 year. Optional periods to extend the lease, including by not exercising a termination option, are included in the lease term when it is reasonably certain that the option will be exercised. We also have one land lease that expires in 2091. Operating lease expense is recognized on a straight-line basis over the lease term. We account for lease and non-lease components, principally common area maintenance for our facilities leases, as a single lease component for our facilities and data center leases.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

In accordance with accounting requirements, leases with an initial term of 12 months or less are recorded on the balance sheet, with lease expense for these leases recognized on a straight-line basis over the lease term.
Goodwill, Purchased Intangibles and Other Long-Lived Assets
Goodwill is assigned to one or more reporting segments on the date of acquisition. We review our goodwill for impairment annually during our second quarter of each fiscal year and between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of any one of our reporting units below its respective carrying amount. In performing our goodwill impairment test, we first perform a qualitative assessment, which requires that we consider
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events or circumstances including macroeconomic conditions, industry and market considerations, cost factors, overall financial performance, changes in management or key personnel, changes in strategy, changes in customers, changes in the composition or carrying amount of a reporting segment’s net assets and changes in our stock price. If, after assessing the totality of events or circumstances, we determine that it is more likely than not that the fair values of our reporting segments are greater than the carrying amounts, then the quantitative goodwill impairment test is not performed.

If the qualitative assessment indicates that the quantitative analysis should be performed, we then evaluate goodwill for impairment by comparing the fair value of each of our reporting segments to its carrying value, including the associated goodwill. To determine the fair values, we use the equal weighting of the market approach based on comparable publicly traded companies in similar lines of businesses and the income approach based on estimated discounted future cash flows. Our cash flow assumptions consider historical and forecasted revenue, operating costs and other relevant factors.

We completed our annual goodwill impairment test in the second quarter of fiscal 2018.2021. We determined, after performing a qualitative review of each reporting segment, that it is more likely than not that the fair value of each of our reporting segments substantially exceeds the respective carrying amounts. Accordingly, there was no indication of impairment and the quantitative goodwill impairment test was not performed. We did not identify any events or changes in circumstances since the performance of our annual goodwill impairment test that would require us to perform another goodwill impairment test during the fiscal year.

We amortize intangible assets with finite lives over their estimated useful lives and review them for impairment whenever an impairment indicator exists. We continually monitor events and changes in circumstances that could indicate that the carrying amounts of our long-lived assets, including our intangible assets, may not be recoverable. When such events or changes in circumstances occur, we assess recoverability by determining whether the carrying value of such assets will be recovered through the undiscounted expected future cash flows. If the future undiscounted cash flows are less than the carrying amount of these assets, we recognize an impairment loss based on any excess of the carrying amount over the fair value of the assets. We did not recognize any intangible asset impairment charges in fiscal 2018, 2017 or 2016.for all periods presented.

During fiscal 2018,2021, our intangible assets were amortized over their estimated useful lives ranging from 12 to 1415 years. Amortization is based on the pattern in which the economic benefits of the intangible asset will be consumed or on a straight-line basis when the consumption pattern is not apparent. The weighted average useful lives of our intangible assets were as follows:
Weighted Average
Useful Life (years)
Customer contracts and relationships10
Purchased technology5
Trademarks9
Other
Weighted Average
Useful Life (years)
Purchased technology6
Customer contracts and relationships9
Trademarks9
Acquired rights to use technology10
Backlog2
Other intangibles4
Income Taxes
We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. We record a valuation allowance to reduce deferred tax assets to an amount for which realization is more likely than not.

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Taxes Collected from Customers
We net taxes collected from customers against those remitted to government authorities in our financial statements. Accordingly, taxes collected from customers are not reported as revenue.
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Treasury Stock
Prepayments made for repurchases of our common stock are classified as treasury stock on our Consolidated Balance Sheets and only shares physically delivered to us at period ends are excluded from the computation of earnings per share.
We account for treasury stock under the cost method. When treasury stock is re-issued at a price higher than its cost, the difference is recorded as a component of additional paid-in-capital in our Consolidated Balance Sheets. When treasury stock is re-issued at a price lower than its cost, the difference is recorded as a component of additional paid-in-capital to the extent that there are previously recorded gains to offset the losses. If there are no treasury stock gains in additional paid-in-capital, the losses upon re-issuance of treasury stock are recorded as a reduction of retained earnings in our Consolidated Balance Sheets.
Advertising Expenses
Advertising costs are expensed as incurred. Advertising expenses for fiscal 2018, 20172021, 2020 and 20162019 were $173.6$540 million, $141.7$362 million and $135.8$221 million,, respectively.
Foreign Currency Translation
We translate assets and liabilities of foreign subsidiaries, whose functional currency is their local currency, at exchange rates in effect at the balance sheet date. We translate revenue and expenses at the monthly average exchange rates. We include accumulated net translation adjustments in stockholders’ equity as a component of accumulated other comprehensive income (loss).
Foreign Currency and Other HedgingDerivative Financial Instruments
In countries outside the United States, we transact business in U.S. Dollars and in various other currencies. We may use foreign exchange option andcontracts or forward contracts to hedge a portion of our forecasted foreign currency denominated revenue primarily in Euros, British Pounds, Japanese Yen and Japanese Yen. WeAustralian Dollars. Additionally, we hedge our net recognized foreign currency monetary assets and liabilities with foreign exchange forward contracts to reduce the risk that our earnings and cash flows will be adversely affected by changes in exchange rates.
We recognize all derivative instruments as either assets or liabilities in our Consolidated Balance Sheets and measure them at fair value. Gains and losses resulting from changes in fair value are accounted for depending on the use of the derivative and whether it is designated and qualifies for hedge accounting. Contracts that do not qualify for hedge accounting are adjusted to fair value through earnings.See Note 5 for information regarding our hedging activities.
Gains and losses fromrelated to changes in the fair value of interest rate swaps and foreign exchange forward contracts which hedge certain balance sheet positions are recorded each period as a component of interest and other income (expense), net in our Consolidated Statements of Income. Foreign exchange option contracts hedging forecasted foreign currency revenue and Treasury lock agreements are designated as cash flow hedges with gains and losses recorded net of tax as a component of accumulated other comprehensive income (loss) in stockholders’ equity and reclassified into revenue at the timeour Consolidated Balance Sheets until the forecasted transactions occur.transaction occurs. When the forecasted transaction affects earnings, we reclassify the related gain or loss on the foreign currency and Treasury lock cash flow hedges to revenue and interest expense, respectively.
Concentration of Risk
Financial instruments that potentially subject us to concentrations of credit risk are short-term fixed-income investments, structured repurchase transactions, foreign currency and interest rate hedge contracts and trade receivables.
Our investment portfolio consists of investment-grade securities diversified among security types, industries and issuers. Our cash and investments are held and primarily managed by recognized financial institutions that follow our investment policy. Our policy limits the amount of credit exposure to any one security issue or issuer and we believe no significant concentration of credit risk exists with respect to these investments.
We enter into foreign currency hedge contractsmaster netting arrangements to mitigate credit risk in derivative transactions by permitting net settlement of transactions with bank counterparties that could expose us to credit related losses in the event of their nonperformance. This is largely mitigated withsame counterparty. We also enter into collateral security agreements that provide forwith certain of our counterparties
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to exchange cash collateral to be received or posted when the net fair value of certain financialderivative instruments fluctuates from contractually established thresholds. In addition,

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we enter into master netting arrangements which have the ability to further limit credit related losses with the same counterparty by permitting net settlement transactions.
The aggregate fair value of foreign currency contracts in net asset positions as of November 30, 2018 and December 1, 2017 was $44.3 million and $14.2 million respectively. These amounts represent the maximum exposure to loss at the reporting date as a result of all of the counterparties failing to perform as contracted. These exposures could be reduced by certain immaterial liabilities included in master netting arrangements with those same counterparties. 
Credit risk in receivables is limited to OEMs, dealers and distributors of hardware and software products to the retail market, customers to whom we license software directly and our SaaS offerings. A credit review is completed for our new distributors, dealers and OEMs. We also perform ongoing credit evaluations of our customers’ financial condition and require letters of credit or other guarantees, whenever deemed necessary. The credit limit given to the customer is based on our risk assessment of their ability to pay, country risk and other factors and is not contingent on the resale of the product or on the collection of payments from their customers. Certain contracts with advertising agencies contain sequential liability provisions, under which the agency is not required to pay until payment is received from the agency’s customers. In these circumstances, we evaluate the credit-worthiness of the agency’s customers in addition to the agency itself. If we license our software or provide SaaS services to a customer where we have a reason to believe the customer’s ability and intention to pay is not probable, duethe arrangement is not considered to country risk or credit risk,be a revenue contract. Accordingly, we will not recognize any consideration received as revenue until termination or substantive completion of the revenue. We will revert to recognizing the revenue on a cash basis, assuming all other criteria for revenue recognition has been met.services.
Recently Adopted Accounting Guidance
On January 26, 2017,June 16, 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting StandardStandards Update (“ASU”) 2017-04, SimplifyingNo. 2016-13, Financial Instruments-Credit Losses (Topic 326). The FASB subsequently issued ASU No. 2019-04, Codification Improvements to Topic 326, Financial Instruments-Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments. These updates require the Testmeasurement and recognition of expected credit losses for Goodwill Impairment,financial assets held at amortized cost, which eliminated step two from the goodwillinclude our trade receivables and contract assets. The standard also requires that we recognize credit impairment test. In assessing impairment of goodwill, if it is concluded that it is more likely than not that the carrying amountlosses related to our available-for-sale debt securities through an allowance for credit losses instead of a reportable segment exceeds its fair value duringreduction in the qualitative assessment, a one-step goodwill impairment test will be performed. If it is concluded duringcost basis. On November 28, 2020, the quantitative test thatbeginning of our fiscal year 2021, we adopted the carrying amount of a reportable segment exceeds its fair value, an impairment loss shall be recognized in an amount equal to that excess, limited to the total amount of goodwill allocated to that reportable segment. The effective dateaccounting requirements of the newupdated standard for public companies is for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years. Earlyutilizing the modified retrospective method of transition. The adoption is permitted.
In the first quarter of 2018, we early adopted ASU 2017-04. Thethis standard did not have ana material impact toon our qualitative assessment for goodwill impairment that we performed in the second quarter of fiscal 2018.Consolidated Financial Statements and related disclosures.
There have been no other new accounting pronouncements made effective during fiscal 20182021 that have significance, or potential significance, to our Consolidated Financial Statements.
Recent Accounting Pronouncements Not Yet Effective
On May 28, 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers, requiring an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The updated standard will replace most existing revenue recognition guidance in GAAP when it becomes effective and permits the use of either the full retrospective or modified retrospective transition method. The updated standard is effective for us in the first quarter of fiscal 2019. We will adopt this updated standard in the first quarter of fiscal 2019 on a modified retrospective basis. We are currently evaluating the effect that the updated standard will have on our Consolidated Financial Statements and related disclosures.

While we are continuing to assess all potential impacts of the new standard, we believe there should not be a material change to the amount of consolidated revenues on an annual basis.

We expect revenue related to our cloud offerings, including Creative Cloud and Document Cloud for business enterprises, individuals and teams, to remain substantially unchanged. When sold with cloud-enabled services, Creative Cloud and Document Cloud require a significant level of integration and interdependency with software and the individual components are not considered distinct. Revenue for these offerings will continue to be recognized over the period in which the cloud services are provided.

We believe the most significant revenue-related impact relates to our accounting for arrangements that include on-premise term-based software licenses bundled with maintenance and support. Under current GAAP, the revenue attributable to these software licenses is recognized ratably over the term of the arrangement because VSOE does not exist for the undelivered

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maintenance and support element as it is not sold separately. The requirement to have VSOE for undelivered elements to enable the separation of revenue for the delivered software licenses is eliminated under the new standard. Accordingly, under the new standard we will be required to recognize as revenue a portion of the arrangement fee upon delivery of the software licenses and potentially classify such revenue as “product” instead of “subscription” revenue on the income statement. We offer on-premise term-based software licenses bundled with maintenance and support as a deployment model for certain offerings within our Digital Experience, Digital Media, and Publishing business units. We do not expect these arrangements to have a material impact to revenue reported in annual reporting periods subsequent to adoption, however they may result in a material balance sheet impact on theTo date, of adoption due to the application of the modified retrospective transition method. The modified retrospective method requires upon adoption that we recognize the impact of applying the new standard to contracts that are not completed at the date of initial adoption, but under this adoption method, we do not restate prior financial statements. We will record a cumulative effect of initially applying the provisions of the new standard as an adjustment to increase the opening retained earnings balance and reduce the opening deferred revenue balance. Further, some of our enterprise agreements allow our customers to commit to prepaid bank of funds which can be utilized to purchase Adobe products or services, which includes customer option to purchase or renew on-premise term-based licenses on a monthly basis. Revenue associated with these term-license performance obligations would be recognized monthly.

Other expected impacts to our policies and disclosures include: earlier recognition of revenue for certain contracts due to the elimination of contingent revenue limitations, an unbilled receivable balance on our balance sheets, the requirement to estimate variable consideration for certain arrangements, increased allocation of revenue to and from professional services and other offerings, and changes to our financial statement disclosures such as remaining performance obligations.

Under current GAAP, we expense costs related to the acquisition of revenue-generating contracts as incurred. Under the new standard, we will be required to capitalize certain costs incremental to contract acquisition and amortize them over the expected period of benefit. We expect there will be a material balance sheet impact at the period of adoption to capitalize costs of obtaining the contract as an asset, with a corresponding adjustment to opening retained earnings at the date of initial adoption. Additionally, we may have to record related deferred income taxes. We continue to evaluate the magnitude of the impact and the impact recent acquisitions will have under current standards and the new standard.

Due to the complexity of certain of our contracts, the actual accounting treatment required under the new standard for these arrangements may be dependent on contract-specific terms and therefore may vary in some instances.

On February 24, 2016, the FASB issued ASU No. 2016-02, Leases, requiring lessees to recognize a right-of-use asset and a lease liability on the balance sheet for all leases with the exception of short-term leases with a lease term of twelve months or less. For lessees, leases will continue to be classified as either operating or finance leases in the income statement. Lessor accounting is similar to the current model but updated to align with certain changes to the lessee model. Lessors will continue to classify leases as operating, direct financing or sales-type leases. The effective date of the new leases standard for public companies is for fiscal years beginning after December 15, 2018 and interim periods within those fiscal years. Early adoption is permitted. The updated standard is effective for us beginning in the first quarter of fiscal 2020 and we do not plan to early adopt.
The new leases standard must be adopted using a modified retrospective transition and allows for the application of the new guidance at the beginning of the earliest comparative period presented or at the adoption date. In July 2018, the FASB issued ASU No. 2018-11, Leases - Targeted Improvements, providing an optional transition method that allows entities to initially apply the new leases standard at the adoption date and recognize a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. We intend to adopt the new leases standard using this optional transition method.
While we are continuing to assess the potential impacts of the standard, we currently expect the most significant impact will be the recognition of right-of-use assets and lease liabilities on our consolidated balance sheet. We are implementing a new lease accounting system and updating our processes in preparation for the adoption of the new leases standard.
On August 28, 2017, the FASB issued ASU No. 2017-12, Derivatives and Hedging, requiring expanded hedge accounting for both non-financial and financial risk components and refining the measurement of hedge results to better reflect an entity's hedging strategies. For example, adoption would result in reclassification of hedge costs from foreign currency hedges from interest and other income (expense), net to revenue in our Consolidated Statements of Income. The updated standard also amends the presentation and disclosure requirements and changes how entities assess hedge effectiveness. The effective date of the new

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standard for public companies is for fiscal years beginning after December 15, 2018 and interim periods within those fiscal years. Early adoption is permitted. The new standard must be adopted using a modified retrospective transition with a cumulative effect adjustment recorded to opening retained earnings as of the initial adoption date. The updated standard is effective for us beginning in the first quarter of fiscal 2020. We are currently evaluating the effect that the updated standard will have on our Consolidated Financial Statements and related disclosures. While we are continuing to assess all potential impacts of the new standard, we believe there should not be a material impact on our Consolidated Financial Statements.
With the exception of the new standards discussed above, there have been no other newrecent accounting pronouncements not yet effective that have significance, or potential significance, to our Consolidated Financial Statements.
NOTE 2.  REVENUE
Segment Information
We report segment information based on the “management” approach. The management approach designates the internal reporting used by management for making decisions and assessing performance as the source of our reportable segments.
Our Chief Executive Officer, the chief operating decision maker, reviews revenue and gross margin information for each of our reportable segments, but does not review operating expenses on a segment by segment basis. In addition, with the exception of goodwill, we do not identify or allocate our assets by the reportable segments. 
Our business is organized into the following reportable segments:
Digital Media—Our Digital Media segment provides products, services and solutions that enable individuals, teams and enterprises to create, publish and promote their content anywhere and accelerate their productivity by modernizing how they view, share, engage with and collaborate on documents and creative content. Our customers include creative professionals, including photographers, video editors, graphic and experience designers and game developers, communicators, including content creators, students, marketers and knowledge workers, and consumers.
Digital Experience—Our Digital Experience segment provides an integrated platform and set of applications and services that enable brands and businesses to create, manage, execute, measure, monetize and optimize customer
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experiences that span from analytics to commerce. Our customers include marketers, advertisers, agencies, publishers, merchandisers, merchants, web analysts, data scientists, developers and executives across the C-suite.
Publishing and Advertising—Our Publishing and Advertising segment contains legacy products and services that address diverse market opportunities, including eLearning solutions, technical document publishing, web conferencing, document and forms platform, web application development, high-end printing and our Adobe Advertising Cloud offerings.
Our segment revenue and results for fiscal 2021, 2020 and 2019 were as follows:
(dollars in millions)Digital
Media
Digital
Experience
Publishing and
Advertising
Total
Fiscal 2021
Revenue$11,520 $3,867 $398 $15,785 
Cost of revenue429 1,321 115 1,865 
Gross profit$11,091 $2,546 $283 $13,920 
Gross profit as a percentage of revenue96 %66 %71 %88 %
Fiscal 2020
Revenue$9,233 $3,125 $510 $12,868 
Cost of revenue352 1,126 244 1,722 
Gross profit$8,881 $1,999 $266 $11,146 
Gross profit as a percentage of revenue96 %64 %52 %87 %
Fiscal 2019
Revenue$7,707 $2,795 $669 $11,171 
Cost of revenue290 1,056 327 1,673 
Gross profit$7,417 $1,739 $342 $9,498 
Gross profit as a percentage of revenue96 %62 %51 %85 %
We generally categorize revenue by geographic area based on where the customer manages their utilization of our offerings. Revenue by geographic area for fiscal 2021, 2020 and 2019 were as follows:
(in millions)202120202019
Americas:   
United States$8,104 $6,745 $5,903 
Other892 709 603 
Total Americas8,996 7,454 6,506 
EMEA4,252 3,400 2,975 
APAC2,537 2,014 1,690 
Revenue$15,785 $12,868 $11,171 
Revenue by major offerings in our Digital Media reportable segment for fiscal 2021, 2020 and 2019 were as follows:
(in millions)202120202019
Creative Cloud$9,546 $7,736 $6,482 
Document Cloud1,974 1,497 1,225 
Total Digital Media revenue$11,520 $9,233 $7,707 
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Subscription revenue by segment for fiscal 2021, 2020 and 2019 were as follows:
(in millions)202120202019
Digital Media$11,048 $8,813 $7,208 
Digital Experience3,379 2,660 2,280 
Publishing and Advertising146 153 146 
Total subscription revenue$14,573 $11,626 $9,634 
Contract Balances
Trade Receivables
A receivable is recorded when an unconditional right to invoice and receive payment exists, such that only the passage of time is required before payment of consideration is due. Timing of revenue recognition may differ from the timing of invoicing to customers. Certain performance obligations may require payment before delivery of the license or service to the customer. Included in trade receivables on the Consolidated Balance Sheets are unbilled receivable balances which have not yet been invoiced, and are typically related to license revenue or services which are delivered prior to invoicing. As of December 3, 2021, the balance of trade receivables, net of allowances for doubtful accounts, was $1.88 billion, inclusive of unbilled receivables of $82 million. As of November 27, 2020, the balance of trade receivables, net of allowance for doubtful accounts, was $1.40 billion, inclusive of unbilled receivables of $84 million.
Allowance for Doubtful Accounts
We maintain an allowance for doubtful accounts which reflects our best estimate of potentially uncollectible trade receivables and is based on both specific and general reserves. We maintain general reserves on a collective basis by considering factors such as historical experience, credit-worthiness, the age of the trade receivable balances, current economic conditions and a reasonable and supportable forecast of future economic conditions.
During fiscal 2021, 2020 and 2019, our allowance for doubtful accounts activities were as follows:
(in millions)202120202019
Beginning balance$21 $10 $15 
Increase due to acquisition— — 
Adjustments to reserve balance(3)31 
Write-offs, net of recoveries(5)(20)(10)
Ending balance$16 $21 $10 
Contract Assets
A contract asset is recognized when a conditional right to consideration exists and transfer of control has occurred. Contract assets are typically related to subscription and hosted service contracts where the transaction price allocated to the satisfied performance obligations exceeds the value of billings to date. Contract assets are included in prepaid expenses and other current assets for the current portion and other assets for the long-term portion on the Consolidated Balance Sheets. We regularly review contract asset balances for impairment, considering factors such as historical experience, credit-worthiness, age of the balance and other economic or business factors. Contract asset impairments were not material in fiscal 2021. Contract assets were $85 million and $81 million as of December 3, 2021 and November 27, 2020, respectively.
Deferred Revenue and Remaining Performance Obligations
Deferred revenue primarily consists of billings or payments received in advance of revenue recognition from subscription services, including non-cancellable and non-refundable committed funds and refundable customer deposits. Deferred revenue is recognized as revenue when transfer of control to customers has occurred. Customers are typically invoiced for these agreements in regular installments and revenue is recognized ratably over the contractual subscription period. The deferred revenue balance is influenced by several factors, including the compounding effects of renewals, invoice duration,
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invoice timing, size and new business linearity within the quarter. Deferred revenue does not represent the total contract value of annual or multi-year non-cancellable subscription agreements.
Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable ways of purchasing our products and services, such as invoicing at the beginning of a subscription term with revenue recognized ratably over the contract period, and not to receive financing from our customers. Any potential financing fees are considered insignificant in the context of our contracts.
As of December 3, 2021, the balance of deferred revenue was $4.88 billion, which includes $88 million of refundable customer deposits. Refundable customer deposits represent arrangements in which the customer has a unilateral cancellation right for which we are obligated to refund amounts paid related to products or services not yet delivered or provided at the time of cancellation on a prorated basis. Arrangements with some of our enterprise customers with non-cancellable and non-refundable committed funds provide options to either renew monthly on-premise term-based licenses or use some or all funds to purchase other Adobe products or services. Non-cancellable and non-refundable committed funds related to these agreements comprised approximately 5% of the total deferred revenue.
As of November 27, 2020, the balance of deferred revenue was $3.76 billion. Significant movements in the deferred revenue balance during the period consisted of increases due to payments received prior to transfer of control of the underlying performance obligations to the customer and deferred revenue assumed through acquisition, which were offset by decreases due to revenue recognized in the period. During the year ended December 3, 2021, approximately $3.55 billion of revenue was recognized that was included in the balance of deferred revenue as of November 27, 2020.
Transaction price allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to remaining performance obligations is influenced by several factors, including the timing of renewals and average contract term. We applied practical expedients to exclude amounts related to performance obligations that are billed and recognized as they are delivered, optional purchases that do not represent material rights, sales- and usage-based royalties not yet consumed and any estimated amounts of variable consideration that are subject to constraint.
Remaining performance obligations were approximately $13.99 billion as of December 3, 2021. Non-cancellable and non-refundable committed funds related to some of our enterprise customer agreements referred to in the paragraph above comprised approximately 5% of the total remaining performance obligations. Approximately 72% of the remaining performance obligations, excluding the aforementioned enterprise customer agreements, are expected to be recognized over the next 12 months with the remainder recognized thereafter.
Contract Acquisition Costs
We recognize an asset for the incremental costs of obtaining a contract with a customer if we expect the benefit of those costs to be longer than one year. We have determined that certain sales incentive programs meet the requirements to be capitalized.
The costs capitalized are primarily sales commissions paid to our sales force personnel. Capitalized costs may also include portions of fringe benefits and payroll taxes associated with compensation for incremental costs to acquire customer contracts and incentive payments to partners.
Capitalized costs to obtain a contract are amortized over the expected period of benefit, which we have determined, based on analysis, to be 5 years. Amortization of capitalized costs are included in sales and marketing expense in our Consolidated Statements of Income. During fiscal 2021 and 2020, we amortized $212 million and $186 million of capitalized contract acquisition costs into sales and marketing expense, respectively. We did not incur any impairment losses in fiscal 2021 and 2020.
Capitalized contract acquisition costs were $611 million and $530 million as of December 3, 2021 and November 27, 2020, of which $406 million and $352 million was long-term and included in other assets in the Consolidated Balance Sheets,
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respectively. The remaining balance of the capitalized costs to obtain contracts was current and included in prepaid expenses and other current assets.
Refund Liabilities
We record refund liabilities for amounts that may be subject to future refunds, which include sales returns reserves and customer rebates and credits. Refund liabilities are included in accrued expenses on the Consolidated Balance Sheets. Refund liabilities were $128 million and $127 million as of December 3, 2021 and November 27, 2020, respectively.
Significant Customers
For all periods presented, there were no customers that represented at least 10% of net revenue or that were responsible for over 10% of our trade receivables.
NOTE 3.  ACQUISITIONS
MarketoFrame.io
On October 31, 2018,7, 2021, we completed the acquisition of Marketo,Frame.io, a privately held marketing cloudcompany that provides a cloud-based video collaboration platform, company, for approximately $4.74$1.18 billion, ofprimarily in cash consideration. Adding Marketo’s engagement platform to Adobe Experience Cloud furthersThe financial results of Frame.io have been included in our long-term plan for strategic growth inConsolidated Financial Statements since the Digital Experience segment and enables us to offer a comprehensive set of solutions to enable customers across industries and companies automate and orchestrate their marketing activities. Under the termsdate of the Share Purchase Agreement (the “Purchase Agreement”), weacquisition. Frame.io is reported as part of our Digital Media reportable segment.
The table below represents the preliminary purchase price allocation to total identifiable intangible assets acquired alland net liabilities assumed based on their respective estimated fair values as of October 7, 2021. The fair values assigned to assets acquired and liabilities assumed are based on management’s best estimates and assumptions as of the issued and outstanding shares of capital stock of Milestone Topco, Inc., a Delaware corporation (“Topco”) and indirect parent company of Marketo, and other equity interests in Marketo. In connectionreporting date. Fair values associated with the acquisition, each Marketo equity award that was issuednet tax liabilities assumed and outstanding was cancelled and extinguished in exchange for cash consideration. Also pursuanttheir related impact to the Purchase Agreement, upon closinggoodwill were pending finalization as of the transaction, cash was paidreporting date.
(dollars in millions)AmountWeighted Average Useful Life (years)
Purchased technology$331 4
In-process research and development (1)
19 N/A
Trademarks3
Customer contracts and relationships10
Total identifiable intangible assets357 
Net liabilities assumed(39)N/A
Goodwill (2)
865 N/A
Total purchase price$1,183 

(1)    Capitalized as purchased technology and considered indefinite lived until the completion or abandonment of the associated research and development efforts.
(2)    Non-deductible for tax-purposes.
Pro forma financial information has not been presented for the settlementFrame.io acquisition as the impact to our Consolidated Financial Statements was not material.

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Workfront
On December 7, 2020, we completed the acquisition of all remaining equity interestsWorkfront, a privately held company that provides a workflow platform, for approximately $1.52 billion in Marketo K.K., a Japanese corporation and joint venture.

In connection withcash consideration. The financial results of Workfront have been included in our Consolidated Financial Statements since the acquisition of Marketo, we entered into a credit agreement providing for a $2.25 billion senior unsecured term loan (the “Term Loan”). The proceedsdate of the Term Loan were used to (i) fund a portionacquisition. Workfront is reported as part of the purchase price of the acquisition and (ii) to pay fees and expenses incurred in connection with the acquisition. The Term Loan funds were received on October 31, 2018 upon closing of the acquisition and will mature 18 months following the initial funding date. See Note 15 for further details regarding our debt.

Following the closing, we began integrating Marketo into our Digital Experience reportable segment. We have included
The table below represents the final purchase price allocation to total identifiable intangible assets acquired and net liabilities assumed based on their respective estimated fair values as of December 7, 2020. The fair values assigned to assets acquired and liabilities assumed are based on management’s best estimates and assumptions as of the reporting date. During fiscal 2021, we recorded immaterial purchase accounting adjustments based on changes to management’s estimates and assumptions in regards to net tax liabilities assumed and their related impact to goodwill.
(dollars in millions)AmountWeighted Average Useful Life (years)
Customer contracts and relationships$290 10
Purchased technology100 3
Backlog40 2
Trademarks30 5
Total identifiable intangible assets460 
Net liabilities assumed(31)N/A
Goodwill (1)
1,095 N/A
Total purchase price$1,524 

(1)    Non-deductible for tax-purposes.
Pro forma financial results of Marketo ininformation has not been presented for the Workfront acquisition as the impact to our Consolidated Financial Statements beginning onwas not material.
Allegorithmic
On January 23, 2019, we completed the acquisition date. The amounts of net revenueAllegorithmic, a privately held 3D editing and net loss of Marketo included in the Company’s Consolidated Statements of Income fromauthoring software company for gaming and entertainment, and integrated it into our Digital Media reportable segment. Prior to the acquisition, date through November 30, 2018 were not material.we held an equity interest that was accounted for as an equity-method investment. We acquired the remaining equity interest for approximately $106 million in cash consideration. The direct transaction costs associatedtotal purchase price, inclusive of the acquisition-date fair-value of our pre-existing equity interest, was approximately $161 million.
In conjunction with the Allegorithmic acquisition, were also not material.

Purchase Price Allocation

we separately recognized an investment gain of approximately $42 million, which represents the difference between the $55 million acquisition-date fair value of our pre-existing equity interest and our previous carrying amount.
Under the purchaseacquisition method of accounting, method, the total preliminaryfinal purchase price was allocated to Marketo’sAllegorithmic’s net tangible and intangible assets based upon their estimated fair values as of the acquisition date. The excess purchase price over the value of the net tangible and identifiable intangible assets was recorded as goodwill.


ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The table below representsOf the preliminarytotal purchase price, allocation to the acquired net tangible and intangible assets of Marketo based on their estimated fair values as of the acquisition date and the associated estimated useful lives at that date. The fair values assigned to assets acquired and liabilities assumed are based on management’s best estimates and assumptions as of the reporting date and are considered preliminary pending finalization of valuation analyses pertaining to intangible assets acquired, deferred revenue and tax liabilities assumed including the calculation of deferred tax assets and liabilities.
(in thousands)Amount Weighted Average Useful Life (years)
Customer contracts and relationships$576,900
 11
Purchased technology444,500
 7
Backlog105,800
 2
Non-competition agreements12,100
 2
Trademarks328,500
 9
Total identifiable intangible assets1,467,800
  
Net liabilities assumed(191,288) N/A
Goodwill (1)
3,459,751
 N/A
Total estimated purchase price$4,736,263
  
_________________________________________
(1)
Non-deductible for tax-purposes.

Identifiable intangible assets—Customer relationships consist of Marketo’s contractual relationships and customer loyalty related to their enterprise and commercial customers as well as technology partner relationships. The estimated fair value of the customer contracts and relationships was determined based on projected cash flows attributable to the asset. Purchased technology acquired primarily consists of Marketo’s cloud-based engagement marketing software platform. The estimated fair value of the purchased technology was determined based on the expected future cost savings resulting from ownership of the asset. Backlog relates to subscription contracts and professional services. Non-compete agreements include agreements with key Marketo employees that preclude them from competing against Marketo for a period of two years from the acquisition date. Trademarks include the Marketo trade name, which is well known in the marketing ecosystem. We amortize the fair value of these intangible assets on a straight-line basis over their respective estimated useful lives.

Goodwill—Approximately $3.46 billion has been allocated to goodwill, and has been allocated in full to the Digital Experience reportable segment. Goodwill represents the excess of the purchase price over the fair value of the underlying acquired net tangible and intangible assets. The factors that contributed to the recognition of goodwill included securing buyer-specific synergies that increase revenue and profits and are not otherwise available to a marketplace participant, acquiring a talented workforce and cost savings opportunities.

Net liabilities assumed —Marketo’s tangible assets and liabilities as of October 31, 2018 were reviewed and adjusted to their fair value as necessary. The net liabilities assumed included, among other items, $100.1$126 million in accrued expenses, $74.8 million in deferred revenue and $182.6 million in deferred tax liabilities, which were partially offset by $54.9 million in cash and cash equivalents and $72.4 million in trade receivables acquired.

Deferred revenue—Included in net liabilities assumed is Marketo’s deferred revenue which represents advance payments from customers related to subscription contracts and professional services. We estimated our obligation related to the deferred revenue using the cost build-up approach. The cost build-up approach determines fair value by estimating the direct and indirect costs related to supporting the obligation plus an assumed operating margin. The sum of the costs and assumed operating profit approximates, in theory, the amount that Marketo would be required to pay a third party to assume the obligation. The estimated costs to fulfill the obligation were based on the near-term projected cost structure for subscription and professional services. As a result, we recorded an adjustment to reduce Marketo’s carrying value of deferred revenue to $74.8 million, which represents our estimate of the fair value of the contractual obligations assumed based on a preliminary valuation.


ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Taxes—As part of our accounting for the Marketo acquisition, a portion of the overall purchase price was allocated to goodwill and acquired intangible assets. Amortization expense associated with acquired intangible assets is not deductiblethat was non-deductible for tax purposes. Thus, approximately $348.8purposes, $45 million included in the net liabilities assumed, was established as a deferred tax liability for the future amortization of theto identifiable intangible assets and was partially offset by other tax assets of $166.2 million, which primarily consist ofthe remainder to net operating loss carryforwards.

Any impairment charges made in the future associated with goodwill will not be tax deductible and will result in an increased effective income tax rate in the quarter the impairment is recorded.

Unaudited Pro Forma Results

The financial information in the table below summarizes the combined results of operations of Adobe and Marketo, on a pro forma basis, as though the companies had been combined as of the beginning of the periods presented. The pro forma financial information is presented for informational purposes only and is not indicative of the results of operations that would have been achieved if the acquisition had taken place on December 3, 2016 or of results that may occur in the future.

The following unaudited pro forma financial information for fiscal 2018 and 2017 combines the historical results for Adobe for the years ended November 30, 2018 and December 1, 2017 and the historical results of Marketo for the period January 1, 2018 through October 31, 2018 and the year ended December 31, 2017, respectively (in thousands):

 2018 2017
Net revenues$9,338,790
 $7,568,713
Net income$2,362,238
 $1,404,864

Magento

On June 18, 2018, we completed our acquisition of Magento, a privately held commerce platform company. During the third quarter of fiscal 2018, we began integrating Magento into our Digital Experience reportable segment.
The table below represents the preliminary purchase price allocation to the acquired net tangible and intangible assets of Magento based on their estimated fair values as of the acquisition date and the associated estimated useful lives at that date. The fair values assigned to assets acquired and liabilities assumed are based on management’s best estimates and assumptions as of the reporting date and are considered preliminary pending finalization of valuation analyses pertaining to tax liabilities assumed including the calculation of deferred tax assets and liabilities.
(in thousands)Amount Weighted Average Useful Life (years)
Customer contracts and relationships$208,000
 8
Purchased technology84,200
 5
In-process research and development (1)
39,100
 N/A
Trademarks21,100
 3
Other intangibles43,400
 3
Total identifiable intangible assets395,800
  
Net liabilities assumed(67,417) N/A
Goodwill (2)
1,316,217
 N/A
Total estimated purchase price$1,644,601
  




ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

_________________________________________
(1)
Capitalized as purchased technology and are considered indefinite lived until the completion or abandonment of the associated research and development efforts.
(2)
Non-deductible for tax-purposes.

assumed.
Pro forma financial information has not been presented for the MagentoAllegorithmic acquisition as the impact to our Consolidated Financial Statements was not material.
TubeMogul
71
On December 19, 2016, we completed our acquisition

Table of TubeMogul, a publicly held video advertising platform company. As of the end of fiscal 2018, we have integrated TubeMogul into our Digital Experience reportable segment.Contents
Under the acquisition method of accounting, the total final purchase price was allocated to TubeMogul’s net tangible and intangible assets based upon their estimated fair values as of December 19, 2016. During fiscal 2017, we recorded immaterial purchase accounting adjustments based on changes to management’s estimates and assumptions in regards to tangible assets, liabilities assumed, and their related impact to goodwill. The total final purchase price for TubeMogul was $560.8 million of which $348.4 million was allocated to goodwill that was non-deductible for tax purposes, $113.1 million to identifiable intangible assets and $99.3 million to net assets acquired.
Pro forma information has not been presented for the TubeMogul acquisition as the impact to our Consolidated Financial Statements was not material.
OtherADOBE INC.
We also completed other immaterial business acquisitions during the fiscal years presented. Pro forma information has not been presented for these acquisitions as the impact to our Consolidated Financial Statements was not material.
AllegorithmicNOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Subsequent to November 30, 2018, we acquired the remaining interest in Allegorithmic SAS (“Allegorithmic”), a privately held 3D editing and authoring software company for gaming and entertainment, for approximately $105.0 million in cash consideration. The initial purchase accounting for this transaction has not yet been completed given the short period of time between the acquisition date and the issuance of these financial statements. Allegorithmic will be integrated into our Digital Media reportable segment for financial reporting purposes in the first quarter of fiscal 2019.

NOTE 3.4.  CASH, CASH EQUIVALENTS AND SHORT-TERM INVESTMENTS
Cash equivalents consist of instrumentshighly liquid marketable securities with remaining maturities of three months or less at the date of purchase. We classify all of our cash equivalents and short-term investments in marketable debt securities as “available-for-sale.” In general, these investments are free of trading restrictions. We carry these investments at fair value, based on quoted market prices or other readily available market information. Unrealized gains and unrealized non-credit-related losses net of taxes,marketable debt securities are included in accumulated other comprehensive income, (loss)net of taxes, in our Consolidated Balance Sheets. Unrealized credit-related losses are recorded to other income (expense), which is reflected asnet in our Consolidated Statements of Income with a separate component of stockholders’ equitycorresponding allowance for credit-related losses in our Consolidated Balance Sheets. Gains and losses are determined using the specific identification method and recognized when realized in our Consolidated Statements of Income. When we have determined that an other-than-temporary decline in fair value has occurred, the amount of the decline that is related to a credit loss is recognized in income. Gains and losses are determined using the specific identification method.

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Cash, cash equivalents and short-term investments consisted of the following as of November 30, 2018 (in thousands):December 3, 2021:
 (in millions)
Amortized
Cost
Unrealized
Gains
Unrealized
Losses
Estimated
Fair Value
Current assets:    
Cash$750 $— $— $750 
Cash equivalents:
Corporate debt securities— — 
Money market funds2,914 — — 2,914 
Time deposits175 — — 175 
Total cash equivalents3,094 — — 3,094 
Total cash and cash equivalents3,844 — — 3,844 
Short-term fixed income securities:
Asset-backed securities124 — — 124 
Corporate debt securities1,426 (3)1,425 
Municipal securities28 — — 28 
U.S. Treasury securities378 — (1)377 
Total short-term investments1,956 (4)1,954 
Total cash, cash equivalents and short-term investments$5,800 $$(4)$5,798 
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Amortized
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Estimated
Fair Value
Current assets:       
Cash$368,564
 $
 $
 $368,564
Cash equivalents:       
Money market mutual funds1,234,188
 
 
 1,234,188
Time deposits40,023
 
 
 40,023
Total cash equivalents1,274,211
 
 
 1,274,211
Total cash and cash equivalents1,642,775
 
 
 1,642,775
Short-term fixed income securities:       
Asset-backed securities41,875
 
 (367) 41,508
Corporate debt securities1,546,860
 44
 (24,696) 1,522,208
Foreign government securities4,179
 
 (24) 4,155
Municipal securities18,601
 1
 (286) 18,316
Total short-term investments1,611,515
 45
 (25,373) 1,586,187
Total cash, cash equivalents and short-term investments$3,254,290
 $45
 $(25,373) $3,228,962
Cash, cash equivalents and short-term investments consisted of the following as of December 1, 2017 (in thousands):November 27, 2020:
 (in millions)Amortized
Cost
Unrealized
Gains
Unrealized
Losses
Estimated
Fair Value
Current assets:    
Cash$849 $— $— $849 
Cash equivalents:  
Corporate debt securities28 — — 28 
Money market funds3,483 — — 3,483 
Time deposits118 — — 118 
Total cash equivalents3,629 — — 3,629 
Total cash and cash equivalents4,478 — — 4,478 
Short-term fixed income securities: 
Asset-backed securities105 — 106 
Corporate debt securities1,378 — 1,386 
Foreign government securities— — 
Municipal securities19 — — 19 
Total short-term investments1,505 — 1,514 
Total cash, cash equivalents and short-term investments$5,983 $$— $5,992 
 
Amortized
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Estimated
Fair Value
Current assets:       
Cash$280,488
 $
 $
 $280,488
Cash equivalents: 
      
Money market mutual funds2,006,741
 
 
 2,006,741
Time deposits18,843
 
 
 18,843
Total cash equivalents2,025,584
 
 
 2,025,584
Total cash and cash equivalents2,306,072
 
 
 2,306,072
Short-term fixed income securities:       
Asset-backed securities98,403
 1
 (403) 98,001
Corporate debt securities2,461,691
 2,694
 (10,125) 2,454,260
Foreign government securities2,396
 
 (8) 2,388
Municipal securities21,189
 8
 (132) 21,065
U.S. Treasury securities941,538
 2
 (3,552) 937,988
Total short-term investments3,525,217
 2,705
 (14,220) 3,513,702
Total cash, cash equivalents and short-term investments$5,831,289
 $2,705
 $(14,220) $5,819,774
See Note 45 for further information regarding the fair value of our financial instruments.

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table summarizes the fair value and gross unrealized losses related to available-for-sale securities, aggregated by investment category, that have been in an unrealized loss position for less than twelve months, as of November 30, 2018 and December 1, 2017 (in thousands):
 2018 2017
 
Fair 
Value
 
Gross
Unrealized
Losses
 
Fair 
Value
 
Gross
Unrealized
Losses
Corporate debt securities$538,109
 $(7,966) $1,338,232
 $(5,459)
Asset-backed securities6,696
 (54) 64,618
 (193)
Municipal securities6,599
 (81) 11,805
 (115)
Foreign government securities
 
 2,388
 (8)
U.S. Treasury securities
 
 593,296
 (2,087)
Total$551,404
 $(8,101) $2,010,339
 $(7,862)
There were 369 securities and 894 securities in an unrealized loss position for less than twelve months at November 30, 2018 and at December 1, 2017, respectively.
The following table summarizes the fair value and gross unrealized losses related to available-for-sale securities, aggregated by investment category, that were in a continuous unrealized loss position for more than twelve months, as of November 30, 2018 and December 1, 2017 (in thousands):
 2018 2017
 
Fair 
Value
 
Gross
Unrealized
Losses
 
Fair 
Value
 
Gross
Unrealized
Losses
Corporate debt securities$969,701
 $(16,730) $500,689
 $(4,666)
Asset-backed securities34,812
 (313) 32,383
 (210)
Municipal securities11,532
 (205) 598
 (17)
Foreign government securities4,154
 (24) 
 
U.S. Treasury securities
 
 338,950
 (1,465)
Total$1,020,199
 $(17,272) $872,620
 $(6,358)
There were 577 securities and 360 securities in an unrealized loss position for more than twelve months at November 30, 2018 and at December 1, 2017, respectively.
The following table summarizes the cost and estimated fair value of short-term fixed income debt securities classified as short-term investments based on stated effective maturities as of November 30, 2018 (in thousands):December 3, 2021:
 
Amortized
Cost
 
Estimated
Fair Value
Due within one year$615,867
 $612,104
Due between one and two years574,554
 564,199
Due between two and three years289,033
 282,144
Due after three years132,061
 127,740
Total$1,611,515
 $1,586,187
 (in millions)Estimated
Fair Value
Due within one year$772 
Due between one and two years693 
Due between two and three years443 
Due after three years46 
Total$1,954 
We review our debt and marketable equity securities classified as short-term investments on a regular basis to evaluatefor impairment. For debt securities in unrealized loss positions, we determine whether or not any security has experienced an other-than-temporaryportion of the decline in fair value.value below the amortized cost basis is due to credit-related factors if we neither intend to sell nor anticipate that it is more likely than not that we will be required to sell prior to recovery of the amortized cost basis. We consider factors such as the length of time and extent to which the market value has been less than the cost, the financial condition and near-term prospectsany noted failure of the issuer and our intent to sell, or whether it is more likely than not we will be requiredmake scheduled payments, changes to sell the investment before recoveryrating of the security and other relevant credit-related factors in determining whether or not a credit loss exists. During fiscal 2021, we did not recognize an allowance for credit-related losses on any of our investments.

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investment’s amortized cost basis. If we believe that an other-than-temporary decline exists in one of these securities, we write down these investments to fair value. For debt securities, the portion of the write-down related to credit loss would be recorded to interest and other income, net in our Consolidated Statements of Income. Any portion not related to credit loss would be recorded to accumulated other comprehensive income (loss), which is reflected as a separate component of stockholders’ equity in our Consolidated Balance Sheets. For equity securities, the write-down would be recorded to investment gains (losses), net in our Consolidated Statements of Income. During fiscal 2018 and 2017, we did not consider any of our investments to be other-than-temporarily impaired. During fiscal 2016, we recorded immaterial other-than-temporary impairment losses associated with certain of our fixed income securities and wrote down the securities to fair value.

NOTE 4.5.  FAIR VALUE MEASUREMENTS
Assets and Liabilities Measured and Recorded at Fair Value on a Recurring Basis
We measure certain financial assets and liabilities at fair value on a recurring basis. There have been no transfers between fair value measurement levels during the year ended November 30, 2018.
The fair value of our financial assets and liabilities at November 30, 2018December 3, 2021 was determined using the following inputs (in thousands):inputs:
 (in millions) Fair Value Measurements at Reporting Date Using
  Quoted Prices
in Active
Markets for
Identical Assets
Significant
Other
Observable
Inputs
Significant
Unobservable
Inputs
 Total(Level 1)(Level 2)(Level 3)
Assets:    
Cash equivalents:    
Corporate debt securities$$— $$— 
Money market funds2,914 2,914 — — 
Time deposits175 175 — — 
Short-term investments:
Asset-backed securities124 — 124 — 
Corporate debt securities1,425 — 1,425 — 
Municipal securities28 — 28 — 
U.S. Treasury securities377 — 377 — 
Prepaid expenses and other current assets:   
Foreign currency derivatives98 — 98 — 
Other assets:   
Deferred compensation plan assets151 151 — — 
Total assets$5,297 $3,240 $2,057 $— 
Liabilities:    
Accrued expenses:    
Foreign currency derivatives$$— $$— 

74

  Fair Value Measurements at Reporting Date Using
   
Quoted Prices
in Active
Markets for
Identical Assets
 
Significant
Other
Observable
Inputs
 
Significant
Unobservable
Inputs
 Total (Level 1) (Level 2) (Level 3)
Assets:       
Cash equivalents:       
Money market mutual funds$1,234,188
 $1,234,188
 $
 $
Time deposits40,023
 40,023
 
 
Short-term investments:       
Asset-backed securities41,508
 
 41,508
 
Corporate debt securities1,522,208
 
 1,522,208
 
Foreign government securities4,155
 
 4,155
 
Municipal securities18,316
 
 18,316
 
Prepaid expenses and other current assets:   
  
  
Foreign currency derivatives44,259
 
 44,259
 
Other assets:   
  
  
Deferred compensation plan assets68,988
 3,895
 65,093
 
Total assets$2,973,645
 $1,278,106
 $1,695,539
 $
Table of Contents

Liabilities: 
  
  
  
Accrued expenses: 
  
  
  
Foreign currency derivatives$816
 $
 $816
 $
Other liabilities:       
Interest rate swap derivatives9,744
 
 9,744
 
Total liabilities$10,560
 $
 $10,560
 $



ADOBE INC.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


The fair value of our financial assets and liabilities at December 1, 2017November 27, 2020 was determined using the following inputs (in thousands):inputs:
 (in millions) Fair Value Measurements at Reporting Date Using
  Quoted Prices
in Active
Markets for
Identical Assets
Significant
Other
Observable
Inputs
Significant
Unobservable
Inputs
 Total(Level 1)(Level 2)(Level 3)
Assets:    
Cash equivalents:    
Corporate debt securities$28 $— $28 $— 
Money market funds3,483 3,483 — — 
Time deposits118 118 — — 
Short-term investments: 
Asset-backed securities106 — 106 — 
Corporate debt securities1,386 — 1,386 — 
Foreign government securities— — 
Municipal securities19 — 19 — 
Prepaid expenses and other current assets:    
Foreign currency derivatives15 — 15 — 
Other assets:    
Deferred compensation plan assets116 116 — — 
Total assets$5,274 $3,717 $1,557 $— 
  Fair Value Measurements at Reporting Date Using
   
Quoted Prices
in Active
Markets for
Identical Assets
 
Significant
Other
Observable
Inputs
 
Significant
Unobservable
Inputs
 Total (Level 1) (Level 2) (Level 3)
Assets:       
Cash equivalents:       
Money market mutual funds$2,006,741
 $2,006,741
 $
 $
Time deposits18,843
 18,843
 
 
Short-term investments: 
      
Asset-backed securities98,001
 
 98,001
 
Corporate debt securities2,454,260
 
 2,454,260
 
Foreign government securities2,388
 
 2,388
 
Municipal securities21,065
 
 21,065
 
U.S. Treasury securities 937,988
 
 937,988
 
Prepaid expenses and other current assets: 
  
  
  
Foreign currency derivatives14,198
 
 14,198
 
Other assets: 
  
  
  
Deferred compensation plan assets56,690
 2,573
 54,117
 
Total assets$5,610,174
 $2,028,157
 $3,582,017
 $
Liabilities:    
Accrued expenses:    
Foreign currency derivatives$$— $$— 

Liabilities: 
  
  
  
Accrued expenses: 
  
  
  
Foreign currency derivatives$1,598
 $
 $1,598
 $
Other liabilities:       
Interest rate swap derivatives1,058
 
 1,058
 
Total liabilities$2,656
 $
 $2,656
 $

See Note 34 for further information regarding the fair value of our financial instruments.
Our fixed income available-for-sale debt securities consist of high quality, investment grade securities from diverse issuers with a weighted average credit rating of A+.AA-. We value these securities based on pricing from independent pricing vendors who use matrix pricing valuation techniques including market approach methodologies that model information generated by market transactions involving identical or comparable assets, as well as discounted cash flow methodologies. Inputs include quoted prices in active markets for identical assets or inputs other than quoted prices that are observable either directly or indirectly in determining fair value, including benchmark yields, issuer spreads off benchmark yields, interest rates and U.S. Treasury or swap curves. We therefore classifycategorize all of our fixed income available-for-sale securities as Level 2. We perform routine procedures such as comparing prices obtained from multiple independent sources to ensure that appropriate fair values are recorded.

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The fair values of our money market funds, time deposits and deferred compensation plan assets, which consist of money market and other mutual funds, and time deposits are based on quoted prices in active markets at the closing price of these assets as of the reportingmeasurement date. We classify our money market mutual funds and time deposits as Level 1.
Our Level 2 over-the-counter foreign currency and interest rate swap derivatives are valued using pricing models and discounted cash flow methodologies based on observable foreign exchange and interest rate data at the measurement date.
Our deferred compensation planother current financial assets consist of money market mutual funds and other mutual funds.current financial liabilities have fair values that approximate their carrying values.
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
We also have direct investments in privately held companies accounted for under the cost and equity method, which are periodically assessed for other-than-temporary impairment. If we determine that an other-than-temporary impairment has occurred, we write down the investment to its fair value. We estimate fair value of our cost and equity method investments considering available information such as pricing in recent rounds of financing, current cash positions, earnings and cash flow forecasts, recent operational performance and any other readily available market data. During fiscal 2018 and 2017, we determined there were no other-than-temporary impairments on our cost and equity method investments. During fiscal 2016, we determined there were immaterial other-than-temporary impairments on certain of our cost method investments and wrote down the investments to fair value.
The fair value of our senior notes was $1.89$4.29 billion as of November 30, 2018,December 3, 2021, based on observable market prices in less active markets and categorized as Level 2. See Note 1517 for further details regarding our debt.
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NOTE 5.  DERIVATIVES AND HEDGING ACTIVITIES
Hedge Accounting and Hedging Programs6.  DERIVATIVE FINANCIAL INSTRUMENTS
We recognizemay use derivatives to partially offset our business exposure to foreign currency and interest rate risk on expected future cash flows, and certain existing assets and liabilities. We do not use any of our derivative instruments and hedging activities as either assets or liabilitiesfor trading purposes.
We enter into master netting arrangements to mitigate credit risk in our Consolidated Balance Sheets and measure them at fair value. Gains and losses resulting from changes inderivative transactions by permitting net settlement of transactions with the same counterparty. We do not offset fair value are accountedamounts recognized for depending on the use of the derivative and whether it is designated and qualifies for hedge accounting.
instruments under master netting arrangements. We evaluate hedge effectiveness at the inception of the hedge prospectively as well as retrospectively, and record any ineffective portion of the hedging instruments in interest and other income (expense), net on our Consolidated Statements of Income. The net gain (loss) recognized in interest and other income (expense), net for cash flow hedges due to hedge ineffectiveness was insignificant for all fiscal years presented. The time value of purchased contracts is recorded in interest and other income (expense), net in our Consolidated Statements of Income.
The bank counterparties to these contracts expose us to credit-related losses in the event of their nonperformance which are largely mitigated withalso enter into collateral security agreements that provide forwith certain of our counterparties to exchange cash collateral to be received or posted when the net fair value of certain financialderivative instruments fluctuates from contractually established thresholds. In addition, we enter into master netting arrangements which have the ability to further limit credit-related losses with the same counterparty by permitting net settlement of transactions.
Balance Sheet HedgingHedges of Foreign Currency AssetsCollateral posted is included in prepaid expenses and Liabilities
We also hedge our net recognized foreign currency denominatedother current assets and liabilities with foreign exchange forward contracts to reduce the risk that the value of these assets and liabilities will be adversely affected by changescollateral received is included in exchange rates. These contracts hedge assets and liabilities that are denominated in foreign currencies and are carried at fair value with changes in the fair value recorded to interest and other income (expense), net inaccrued expenses on our Consolidated Statements of Income. These contracts do not subject us to material balance sheet risk due to exchange rate movements because gains and losses on these derivatives are intended to offset gains and losses on the assets and liabilities being hedged.
As of November 30, 2018, total notional amounts of outstanding contracts were $427.9 million which included the notional equivalent of $158.8 million in Euros, $51.5 million in British Pounds, $77.2 million in Japanese Yen, $50.7 million in Indian Rupees, and $89.7 million in other foreign currencies. As of December 1, 2017, total notional amounts of outstanding contracts were $333.9 million which included the notional equivalent of $105.0 million in Euros, $34.6 million in British Pounds, $45.4

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

million in Japanese Yen, $78.0 million in Indian Rupees, and $70.9 million in other foreign currencies. At November 30, 2018 and December 1, 2017, the outstanding balance sheet hedging derivatives had maturities of 180 days or less.Balance Sheets.
Cash Flow Hedging—Hedges of Forecasted Foreign Currency Revenue
In countries outside the United States, we transact business in U.S. Dollars and in various other currencies. We may use foreign exchange option contracts or forward contracts to hedge certain cash flow exposures resulting from changes in thesea portion of our forecasted foreign currency exchange rates.denominated revenue. These foreign exchange contracts, carried at fair value, have maturities of up to twelve months. As of December 3, 2021 and November 27, 2020, total notional amounts of outstanding cash flow hedges were $2.06 billion and $1.53 billion, respectively, hedging exposures denominated in Euros, British Pounds, Japanese Yen and Australian Dollars.
In June 2019, we entered into Treasury lock agreements with large financial institutions which fixed benchmark U.S. Treasury rates for an aggregate notional amount of $1 billion of our future debt issuance. These derivative instruments hedged the impact of changes in the benchmark interest rate to future interest payments and were settled upon debt issuance in the first quarter of fiscal 2020. We enter into theseincurred a loss related to the settlement of the instruments which is amortized to interest expense over the term of our debt due February 1, 2030. See Note 17 for further details regarding our debt.
As of December 3, 2021, we had net derivative gains on our foreign exchange option contracts expected to hedge a portionbe recognized within the next 18 months, of which $56 million of gains are expected to be recognized into revenue within the next 12 months. In addition, we had net derivative losses on our forecasted foreign currency denominated revenue inTreasury lock agreements, of which $4 million is expected to be recognized into interest expense within the normal course of business and accordingly, they are not speculative in nature.next 12 months.
To receive hedge accounting treatment, all hedging relationships are formally documented at the inception of the hedge, and the hedges must be highly effective in offsetting changes to future cash flows on hedged transactions. We record changes in the intrinsicfair value of these cash flow hedges in accumulated other comprehensive income (loss) in our Consolidated Balance Sheets, until the forecasted transaction occurs. When the forecasted transaction occurs,affects earnings, we reclassify the related gain or loss on the foreign currency and Treasury lock cash flow hedgehedges to revenue.revenue and interest expense, respectively. In the event the underlying forecasted transaction does not occur, or it becomes probable that it will not occur, we reclassify the gain or loss on the related cash flow hedge from accumulated other comprehensive income (loss) to interestthe same income statement line item as the hedged item. We evaluate hedge effectiveness at the inception of the hedge prospectively, and other income (expense), net in our Consolidated Statements of Income at that time.on an ongoing basis both retrospectively and prospectively. If we do not elect hedge accounting, or the contract does not qualify for hedge accounting treatment, the changes in fair value from period to period are recorded in interest andthe same income statement line item as the hedged item.
Effective in the third quarter of fiscal 2019, all changes in fair value of our foreign currency cash flow hedges are recorded in accumulated other comprehensive income (loss). Prior to this, we recorded the time value of purchased contracts in other income (expense), net in our Consolidated Statements of Income. The impact of the de-designation of our hedges due to the change in methodology in the third quarter of fiscal 2019 was not material.
For fiscal 2018, 2017,2021, 2020 and 2016,2019, there were no net gains or losses recognized in other income relating to hedges of forecasted transactions that did not occur.
Fair Value Hedging—Non-Designated Hedges of Interest Rate Risks
During the third quarter of fiscal 2014, we entered into interest rate swapsOur derivatives not designated as a fair valuehedging instruments consist of foreign currency forward contracts that we primarily use to hedge related to our $900 million of 4.75% fixed interest rate senior notes due February 1, 2020 (the “2020 Notes”). In effect, the interest rate swaps convert the fixed interest rate on our 2020 Notes to a floating interest rate based on the London Interbank Offered Rate (“LIBOR”). Under the terms of the swaps, we will pay monthly interest at the one-month LIBOR rate plus a fixed number of basis points on the $900 million notional amount through February 1, 2020. In exchange, we will receive 4.75% fixed rate interest from the swap counterparties. See Note 15 for further details regarding our debt.
The interest rate swaps are accounted for as fair value hedgesmonetary assets and substantially offset theliabilities denominated in non-functional currencies. The changes in fair value of the hedged portionthese
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ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

contracts are attributablerecorded to the changes in market risk. Therefore, the gains and losses related to changes in the fair value of the interest rate swaps are included in interest and other income (expense), net in our Consolidated Statements of Income. TheChanges in the fair value of the interest rate swaps is reflectedunderlying assets and liabilities associated with the hedged risk are generally offset by the changes in other liabilitiesthe fair value of the related contracts.
As of December 3, 2021, total notional amounts of outstanding foreign currency forward contracts were $973 million, primarily hedging exposures denominated in Euros, British Pounds, Australian Dollars and Canadian Dollars. As of November 27, 2020, total notional amounts of outstanding contracts were $492 million, primarily hedging exposures denominated in Euros, British Pounds, Japanese Yen, Indian Rupees and Australian Dollars. At December 3, 2021 and November 27, 2020, the outstanding balance sheet hedging derivatives had maturities of 180 days or other assets in our Consolidated Balance Sheets.less.
The fair value of derivative instruments on our Consolidated Balance Sheets as of December 3, 2021 and November 30, 2018 and December 1, 201727, 2020 were as follows (in thousands):follows:
 (in millions)20212020
 Fair Value
Asset
Derivatives
Fair Value
Liability
Derivatives
Fair Value
Asset
Derivatives
Fair Value
Liability
Derivatives
Derivatives designated as hedging instruments:    
Foreign exchange option contracts (1)
$91 $— $12 $— 
Derivatives not designated as hedging instruments:
 Foreign exchange forward contracts (1)
Total derivatives$98 $$15 $

(1)Fair value asset derivatives are included in prepaid expenses and other current assets and fair value liability derivatives are included in accrued expenses on our Consolidated Balance Sheets.
 2018 2017
 
Fair Value
Asset
Derivatives
 
Fair Value
Liability
Derivatives
 
Fair Value
Asset
Derivatives
 
Fair Value
Liability
Derivatives
Derivatives designated as hedging instruments:       
Foreign exchange option contracts (1)(2) 
$40,191
 $
 $12,918
 $
Interest rate swap (3)

 9,744
 
 1,058
Derivatives not designated as hedging instruments:       
 Foreign exchange forward contracts (1)
4,068
 816
 1,280
 1,598
Total derivatives$44,259
 $10,560
 $14,198
 $2,656



ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

_________________________________________
(1)
Included in prepaid expenses and other current assets and accrued expenses for asset derivatives and liability derivatives, respectively,Gains (losses) on our Consolidated Balance Sheets.
(2)
Hedging effectiveness expected to be recognized to income within the next twelve months.
(3)
Included in other liabilities on our Consolidated Balance Sheets.
The effect of foreign currency derivative instruments, designatednet of tax, recognized in our Consolidated Statements of Comprehensive Income for fiscal 2021, 2020 and 2019 were as cash flow hedges andfollows:
(in millions)202120202019
Derivatives in cash flow hedging relationships:
Foreign exchange option contracts$69 $(43)$23 
Treasury lock$— $(1)$(23)
The effects of foreign currency derivative instruments not designated as hedges inon our Consolidated Statements of Income for fiscal 2018, 20172021, 2020 and 20162019 were as follows (in thousands):follows:
(in millions)Financial Statement Classification202120202019
Derivatives in cash flow hedging relationships:
Foreign exchange option contracts (1)
Net gain (loss) reclassified from accumulated OCI into income, net of taxRevenue$(16)$$39 
Amount excluded from effectiveness testing and ineffective portionOther income (expense), net$— $— $(24)
Treasury lock
Net gain (loss) reclassified from accumulated OCI into income, net of taxInterest expense$(4)$(3)$(1)
Derivatives not designated as hedging relationships:
Foreign exchange option contractsRevenue$— $— $
Foreign exchange forward contractsOther income (expense), net$(3)$$

(1)Starting the third quarter of fiscal 2019, all changes in fair value of our foreign currency cash flow hedges are recorded in accumulated other comprehensive income (loss) (“OCI”).
77
 2018 2017 2016
 
Foreign
Exchange
Option
Contracts
 
Foreign
Exchange
Forward
Contracts
 
Foreign
Exchange
Option
Contracts
 
Foreign
Exchange
Forward
Contracts
 
Foreign
Exchange
Option
Contracts
 
Foreign
Exchange
Forward
Contracts
Derivatives in cash flow hedging relationships:           
Net gain (loss) recognized in other comprehensive income, net of tax(1) 
$74,080
 $
 $6,917
 $
 $36,511
 $
Net gain (loss) reclassified from accumulated
other comprehensive income into income, net of tax(2)
$48,647
 $
 $32,852
 $
 $18,823
 $
Net gain (loss) recognized in income(3) 
$(41,179) $
 $(30,243) $
 $(29,169) $
Derivatives not designated as hedging relationships:           
Net gain (loss) recognized in income(4) 
$
 $1,529
 $
 $6,586
 $
 $(1,308)

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_________________________________________
(1)
Net change in the fair value of the effective portion classified in other comprehensive income (“OCI”).
(2)
Effective portion classified as revenue.
(3)
Ineffective portion and amount excluded from effectiveness testing classified in interest and other income (expense), net.
(4)
Classified in interest and other income (expense), net.


Net gains (losses) recognized in interest and other income (expense), net relating to balance sheet hedging for fiscal 2018, 2017 and 2016 were as follows (in thousands):
  2018 2017 2016
Gain (loss) on foreign currency assets and liabilities:      
Net realized gain (loss) recognized in other income $882
 $(6,142) $832
Net unrealized gain (loss) recognized in other income (3,843) (907) (6,070)
  (2,961) (7,049) (5,238)
Gain (loss) on hedges of foreign currency assets and liabilities:      
Net realized gain (loss) recognized in other income (2,042) 5,415
 174
Net unrealized gain (loss) recognized in other income 3,571
 1,171
 (1,482)
  1,529
 6,586
 (1,308)
Net gain (loss) recognized in interest and other income (expense), net $(1,432) $(463) $(6,546)


ADOBE INC.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


NOTE 6.7.  PROPERTY AND EQUIPMENT
Property and equipment, net consisted of the following as of December 3, 2021 and November 30, 2018 and December 1, 2017 (in thousands):27, 2020:
 2018 2017
Computers and equipment $1,239,033
 $1,128,264
(in millions)(in millions)20212020
Computers and other equipmentComputers and other equipment$1,255 $1,287 
BuildingsBuildings560 561 
Building improvementsBuilding improvements344 340 
Leasehold improvementsLeasehold improvements268 284 
LandLand145 145 
Furniture and fixtures 121,206
 115,273
Furniture and fixtures150 159 
Capital projects in-progress 23,026
 5,575
Capital projects in-progress402 199 
Leasehold improvements 181,990
 120,165
Land 145,065
 77,723
Buildings 485,024
 490,665
Building improvements 285,564
 265,829
Total 2,480,908
 2,203,494
Total3,124 2,975 
Less accumulated depreciation and amortization (1,405,836) (1,266,518)
Less: Accumulated depreciation and amortizationLess: Accumulated depreciation and amortization(1,451)(1,458)
Property and equipment, net $1,075,072
 $936,976
Property and equipment, net$1,673 $1,517 
Depreciation and amortization expense of property and equipment for fiscal 2018, 20172021, 2020 and 20162019 was $157.1$207 million, $156.9$192 million and $157.6$173 million, respectively.
In March 2017, we exercised our option to purchase the Almaden Tower for a total purchase price of $103.6 million. We capitalized the Almaden Tower as propertyProperty and equipment, on our Consolidated Balance Sheets at $104.2 million, the lessernet, by geographic area as of cost or fair value, which represented the total purchase price plus other direct costs associated with the purchase.December 3, 2021 and November 27, 2020 was as follows:
(in millions)20212020
Americas:  
United States$1,480 $1,328 
Other
Total Americas1,481 1,330 
EMEA63 64 
APAC129 123 
Property and equipment, net$1,673 $1,517 
NOTE 7.8.  GOODWILL AND PURCHASED AND OTHER INTANGIBLES
Goodwill by reportable segment and activity for the years ended November 30, 2018fiscal 2021 and December 1, 20172020 was as follows (in thousands):follows:
(in millions)2019
Reclassification(2)
Other(1)
2020Acquisitions
Other(1)
2021
Digital Media$2,865 $— $$2,868 $865 $(2)$3,731 
Digital Experience7,448 (20)48 7,476 1,095 (32)8,539 
Publishing and Advertising378 20 — 398 — — 398 
Goodwill$10,691 $— $51 $10,742 $1,960 $(34)$12,668 

(1)Amounts consist of foreign currency translation adjustments.
(2)In the fourth quarter of fiscal 2020, we moved our Advertising Cloud offerings from our Digital Experience segment into our new Publishing and Advertising segment, which combined Advertising Cloud with our previous Publishing segment.
78

  2016 Acquisitions 
Other(1)
 2017 Acquisitions 
Other(1)
 2018
Digital Media $2,796,590
 $
 $4,501
 $2,801,091
 $
 $(2,481) $2,798,610
Digital Experience 2,351,462
 348,352
 62,232
 2,762,046
 4,791,216
 (29,246) 7,524,016
Publishing 258,422
 
 2
 258,424
 
 (2) 258,422
Goodwill $5,406,474
 $348,352
 $66,735
 $5,821,561
 $4,791,216
 $(31,729) $10,581,048
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_________________________________________
(1)
Amounts primarily consist of foreign currency translation adjustments.
Purchased and other intangible assets by reportable segment as of November 30, 2018 and December 1, 2017 were as follows (in thousands):
  2018 2017
Digital Media $408,602
 $128,243
Digital Experience 1,660,396
 257,408
Publishing 3
 7
Purchased and other intangible assets, net $2,069,001
 $385,658


ADOBE INC.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


Purchased and other intangible assetsOther intangibles, net, as of December 3, 2021 and November 30, 2018 and December 1, 201727, 2020 were as follows (in thousands): follows: 
 2018 2017
 Cost Accumulated Amortization Net Cost Accumulated Amortization Net
Purchased technology$750,286
 $(118,812) $631,474
 $223,252
 $(110,433) $112,819
Customer contracts and relationships$1,329,432
 $(416,176) $913,256
 $577,484
 $(356,613) $220,871
Trademarks384,855
 (25,968) 358,887
 76,255
 (56,094) 20,161
Acquired rights to use technology58,966
 (48,770) 10,196
 71,130
 (54,223) 16,907
Backlog147,300
 (13,299) 134,001
 4,813
 (3,037) 1,776
Other intangibles51,096
 (29,909) 21,187
 34,483
 (21,359) 13,124
Total other intangible assets$1,971,649
 $(534,122) $1,437,527
 $764,165
 $(491,326) $272,839
Purchased and other intangible
assets, net
$2,721,935
 $(652,934) $2,069,001
 $987,417
 $(601,759) $385,658

(in millions)20212020
 Gross Carrying AmountAccumulated AmortizationNetGross Carrying AmountAccumulated AmortizationNet
Customer contracts and relationships$1,213 $(379)$834 $958 $(289)$669 
Purchased technology1,053 (344)709 756 (347)409 
Trademarks376 (128)248 384 (122)262 
Other60 (31)29 84 (65)19 
Other intangibles, net$2,702 $(882)$1,820 $2,182 $(823)$1,359 
In fiscal 20182021, other intangibles increased primarily due to identifiable intangible assets acquired through Workfront and 2017,Frame.io, partially offset by certain purchasedother intangibles associated with our previous acquisitions in prior yearsthat became fully amortized and were removed from the Consolidated Balance Sheets.
Amortization expense related to purchased and other intangible assetsintangibles was $182.6$354 million, $153.6$367 million and $152.4$402 million for fiscal 2018, 20172021, 2020 and 20162019 respectively. Of these amounts, $91.3$181 million, $76.1$205 million and $71.1$227 million were included in cost of sales for fiscal 2018, 20172021, 2020 and 20162019 respectively.
Purchased and other intangible assetsOther intangibles are amortized over their estimated useful lives of 12 to 1415 years. As of November 30, 2018, we expectDecember 3, 2021, the estimated aggregate amortization expense in future periods to befor each of the five succeeding fiscal years was as follows (in thousands):follows:
(in millions)
Other Intangibles(1)
2022$398 
2023367 
2024322 
2025286 
2026142 
Thereafter286 
Total expected amortization expense$1,801 

(1)Excludes $19 million of capitalized in-process research and development which is considered indefinite lived until the completion or abandonment of the associated research and development efforts.
Fiscal Year 
Purchased
Technology (*)
 
Other Intangible
Assets
2019$114,445
 $270,588
2020112,153
 233,064
202189,783
 146,541
202282,119
 132,188
202372,166
 132,046
Thereafter121,708
 523,100
Total expected amortization expense$592,374
 $1,437,527
_________________________________________
(*)
Excludes $39.1 million of capitalized in-process research and development which are considered indefinite lived until the completion or abandonment of the associated research and development efforts

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTE 8.9.  ACCRUED EXPENSES
Accrued expenses as of December 3, 2021 and November 30, 2018 and December 1, 201727, 2020 consisted of the following (in thousands):following:
(in millions)20212020
Accrued compensation and benefits$490 $375 
Accrued bonuses455 330 
Refund liabilities128 127 
Taxes payable119 95 
Accrued corporate marketing96 134 
Royalties payable40 34 
Accrued hosting fees37 66 
Accrued interest expense34 32 
Other337 229 
Accrued expenses$1,736 $1,422 
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ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

 2018 2017
Accrued compensation and benefits$313,874
 $256,862
Accrued bonuses216,007
 160,880
Accrued media costs124,849
 134,525
Sales and marketing allowances 44,968
 47,389
Accrued corporate marketing66,186
 72,087
Taxes payable57,525
 49,550
Royalties payable51,529
 46,411
Accrued interest expense29,481
 25,594
Other258,766
 200,475
Accrued expenses$1,163,185
 $993,773
AccruedOther primarily includes accrued media costs, primarily relate to our advertising platform offerings. We accrue for media costscollateral received related to impressions purchased from third-party ad inventory sources. Other primarily includesmaster netting arrangements and general corporate accruals for local and regional expenses. Other is also comprisedexpenses, including accruals for fees associated with the cancellation of deferred rent related to office locations with rent escalations and foreign currency liability derivatives.corporate events.

NOTE 9.10.  INCOME TAXES
Income before income taxes for fiscal 2018, 20172021, 2020 and 20162019 consisted of the following (in thousands):
following:
 2018 2017 2016
(in millions) (in millions)202120202019
Domestic $542,948
 $1,056,156
 $805,749
Domestic$1,736 $1,090 $438 
Foreign 2,250,928
 1,081,485
 629,389
Foreign3,969 3,086 2,767 
Income before income taxes $2,793,876
 $2,137,641
 $1,435,138
Income before income taxes$5,705 $4,176 $3,205 
The provision for (benefit from) income taxes for fiscal 2018, 20172021, 2020 and 20162019 consisted of the following (in thousands):following:
 (in millions)202120202019
Current:   
United States federal$391 $119 $
Foreign197 222 211 
State and local103 79 31 
Total current691 420 249 
Deferred:   
United States federal(148)(123)23 
Foreign359 (1,313)(12)
State and local(19)(68)(6)
Total deferred192 (1,504)
Provision for (benefit from) income taxes$883 $(1,084)$254 
Intra-Entity Transfers of Certain Intellectual Property Rights (“IP rights”)
During fiscal 2020, we completed intra-entity transfers of certain IP rights to our Irish subsidiary in order to better align the ownership of these rights with how our business operates. The transfers did not result in taxable gains; however, our Irish subsidiary recognized deferred tax assets for the book and tax basis difference of the transferred IP rights. As a result of these transactions, we recorded deferred tax assets, net of valuation allowance, and related tax benefits totaling $1.35 billion, based on the fair value of the IP rights transferred. The determination of the fair value involves significant judgment on future revenue growth, operating margins and discount rates. The tax-deductible amortization related to the transferred IP rights is recognized over the period of economic benefit.
80

  2018 2017 2016
Current:      
United States federal $501,272
 $298,802
 $94,396
Foreign 140,308
 60,962
 59,749
State and local 28,612
 33,578
 15,222
Total current 670,192
 393,342
 169,367
Deferred:  
  
  
United States federal (466,113) 48,905
 33,924
Foreign (9,734) (4,242) (2,751)
State and local 8,757
 5,682
 (9,287)
Total deferred (467,090) 50,345
 21,886
Tax expense attributable to employee stock plans 
 
 75,103
Provision for income taxes $203,102
 $443,687
 $266,356
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ADOBE INC.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


U.S. Tax Reform

On December 22, 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was enacted into law, which significantly changes existing U.S. tax law and includes many provisions applicable to us, such as reducing the U.S. federal statutory tax rate, imposing a one-time transition tax on deemed repatriation of deferred foreign income, and adopting a territorial tax system. The Tax Act reduced the U.S. federal statutory tax rate from 35% to 21% effective January 1, 2018. For fiscal 2018, our blended U.S. federal statutory tax rate is 22.2%. This is the result of using the tax rate of 35% for the first month of fiscal 2018 and the reduced tax rate of 21% for the remaining eleven months of fiscal 2018. The Tax Act also required us to incur a one-time transition tax on deferred foreign income not previously subject to U.S. income tax at a rate of 15.5% for foreign cash and certain other net current assets, and 8% on the remaining income, in each case reduced by certain foreign tax credits. The Tax Act also includes a provision to tax global intangible low-taxed income of foreign subsidiaries, a special tax deduction for foreign-derived intangible income, and a base erosion anti-abuse tax measure that may tax certain payments between a U.S. corporation and its subsidiaries. These additional provisions of the Tax Act will be effective for us beginning December 1, 2018.
During fiscal 2018, we recorded tax charges for the impact of the Tax Act effects using the current available information and technical guidance on the interpretations of the Tax Act. As permitted by SEC Staff Accounting Bulletin 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we recorded provisional estimates and have subsequently finalized our accounting analysis based on the guidance, interpretations, and data available as of November 30, 2018. Adjustments made in the fourth quarter of fiscal 2018 upon finalization of our accounting analysis were not material to our Consolidated Financial Statements.
As a result of the reduction in the federal corporate tax rate, we remeasured our deferred taxes and recorded a tax charge of $10 million based on the tax rate that is expected to apply when such deferred taxes are settled or realized in future periods. To calculate the remeasurement of deferred taxes, we estimated when the existing deferred taxes will be settled or realized.
As part of the adoption of a new territorial tax system we recorded a transition tax expense of $176 million on deferred foreign earnings, long-term income taxes payable of $504 million, other tax liabilities of $19 million, and a reduction in our deferred tax liabilities of $347 million. We intend to elect to pay the federal transition tax over a period of eight years as permitted by the Tax Act. As a result, we reclassified $40 million from long-term income taxes payable to short-term income taxes payable for the first installment payment due in fiscal 2019.
Certain international provisions introduced in the Tax Act will be effective for us in fiscal 2019. As part of these provisions, an accounting policy election is available to either account for the tax effects of certain taxes in the period that is subject to such taxes or to provide deferred taxes for book and tax basis differences that upon reversal may be subject to such taxes. We elect to account for the tax effects of these provisions in the period that it is subject to such tax. Accordingly, we have not recorded any tax with respect to these provisions during fiscal 2018.

ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Reconciliation of Provision for (Benefit from) Income Taxes
Total income tax expense differsdiffered from the expected tax expense, (computedcomputed by multiplying the U.S. federal statutory rate of 22.2%21% in 2018fiscal 2021, 2020 and 35% in both 2017 and 20162019 by income before income taxes)taxes, as a result of the following (in thousands):following:
  2018 2017 2016
Computed “expected” tax expense $620,240
 $748,174
 $502,298
State tax expense, net of federal benefit 25,214
 25,131
 10,636
Tax credits (110,849) (38,000) (48,383)
Differences between statutory rate and foreign effective tax rate (384,393) (215,490) (133,778)
Stock-based compensation, net of tax deduction (95,372) (42,512) 15,101
Resolution of income tax examinations (42,432) (31,358) (68,003)
Domestic manufacturing deduction benefit (13,098) (32,200) (26,990)
Impacts of the U.S. Tax Act 185,997
 
 
Tax charge for licensing acquired company technology to foreign subsidiaries 
 24,771
 5,346
Other 17,795
 5,171
 10,129
Provision for income taxes $203,102
 $443,687
 $266,356
 (in millions)202120202019
Computed “expected” tax expense$1,198 $877 $673 
Impacts of intra-entity IP transfers— (1,360)— 
Effects of non-U.S. operations(23)(337)(224)
Stock-based compensation(157)(154)(86)
Tax credits(149)(101)(100)
Resolution of income tax examinations(58)(23)(39)
State tax expense, net of federal benefit66 10 24 
Other
Provision for (benefit from) income taxes$883 $(1,084)$254 
Deferred Tax Assets and Liabilities
The tax effects of the temporary differences that gave rise to significant portions of the deferred tax assets and liabilities as of December 3, 2021 and November 30, 2018 and December 1, 2017 are presented below (in thousands):27, 2020 were as follows:
 2018 2017
(in millions) (in millions)20212020
Deferred tax assets:    Deferred tax assets:  
Acquired technology $9,561
 $4,846
Intangible assetsIntangible assets$997 $1,368 
Capitalized expensesCapitalized expenses355 292 
Credit carryforwardsCredit carryforwards287 218 
Operating lease liabilitiesOperating lease liabilities122 131 
Net operating loss carryforwards of acquired companiesNet operating loss carryforwards of acquired companies131 54 
Stock-based compensationStock-based compensation91 92 
Reserves and accruals 59,100
 48,761
Reserves and accruals89 71 
Deferred revenue 37,690
 23,452
Stock-based compensation 89,240
 74,942
Net operating loss carryforwards of acquired companies 209,445
 44,465
Credit carryforwards 173,748
 124,205
Capitalized expenses 19,074
 13,428
Benefits relating to tax positions 51,965
 33,318
Benefits relating to tax positions39 44 
Other 37,160
 30,300
Other46 37 
Total gross deferred tax assets 686,983
 397,717
Total gross deferred tax assets2,157 2,307 
Deferred tax asset valuation allowance (174,496) (93,568)
Valuation allowanceValuation allowance(335)(276)
Total deferred tax assets 512,487
 304,149
Total deferred tax assets1,822 2,031 
Deferred tax liabilities:    Deferred tax liabilities:
Acquired intangible assetsAcquired intangible assets447 330 
Operating lease right-of-use assetsOperating lease right-of-use assets111 131 
Prepaid expensesPrepaid expenses123 107 
Depreciation and amortization 40,425
 84,064
Depreciation and amortization49 52 
Undistributed earnings of foreign subsidiaries 17,556
 382,744
Undistributed earnings of foreign subsidiaries12 51 
Acquired intangible assets 501,208
 117,282
Total deferred tax liabilities 559,189
 584,090
Total deferred tax liabilities742 671 
Net deferred tax liabilities: $46,702
 $279,941
Net deferred tax assetsNet deferred tax assets$1,080 $1,360 
Deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. Included in the deferred tax assets and liabilities for fiscal 2018 and 2017 are amounts related to various acquisitions. In assessing the realizability of deferred tax assets, management determined that it is not more likely than not that we will have sufficient taxable income in

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certain states and foreign jurisdictions to fully utilize available tax credits and other attributes. The
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deferred tax assets are offset by a valuation allowance to the extent it is more likely than not that they are not expected to be realized.
We provide U.S. income taxes on the earnings of foreign subsidiaries unless the subsidiaries’ earnings are considered permanently reinvested outside the United States or are exempted from taxation as a result of the new territorial tax system. To the extent that the foreign earnings previously treated as permanently reinvested are repatriated, the related U.S. tax liability may be reduced by any foreign income taxes paid on these earnings.further taxation. As of November 30, 2018,December 3, 2021, the cumulative amount of foreign earnings upon which U.S. income taxes have not been provided, is approximately $275 million. Theand the corresponding unrecognized deferred tax liability, for these earnings is approximately $57.8 million.was not material.
As of November 30, 2018,December 3, 2021, we havehad federal, state and foreign net operating loss carryforwards of approximately $881.1$395 million, for federal$467 million and $349.7$61 million, for state.respectively. We also havehad federal, state and foreign tax credit carryforwards of approximately $8.8$35 million, $189.9$307 million and $14.9$9 million, respectively. The majority of the federal net operating loss and state tax credit carryforwards can be carried forward indefinitely, and the remaining will expire in various years from fiscal 2022 through 2040. Certain net operating loss carryforward assets and tax credits will expire in various years from fiscal 2019 through 2036. The state tax credit carryforwards and a portion of the federal net operating loss carryforwards can be carried forward indefinitely. The net operating loss carryforward assets and certain credits are reduced by thea valuation allowance andand/or are subject to an annual limitation under Internal Revenue Code Section 382, the382. The carrying amount of which aresuch assets and credits is expected to be fully realized.
As of November 30, 2018,December 3, 2021, a valuation allowance of $174.5$335 million has beenwas established for certain deferred tax assets related to certain state and foreign assets. For fiscal 2018,2021, the total changeincrease in the valuation allowance was $80.9$59 million.
Accounting for Uncertainty in Income Taxes
During fiscal 20182021 and 2017, our2020, the aggregate changes in our total gross amount of unrecognized tax benefits are summarizedwere as follows (in thousands):follows:
 2018 2017
(in millions) (in millions)20212020
Beginning balance $172,945
 $178,413
Beginning balance$201 $173 
Gross increases in unrecognized tax benefits – prior year tax positions 16,191
 3,680
Gross increases in unrecognized tax benefits – prior year tax positions30 14 
Gross decreases in unrecognized tax benefits – prior year tax positions (4,000) (30,166)
Gross increases in unrecognized tax benefits – current year tax positions 60,721
 24,927
Gross increases in unrecognized tax benefits – current year tax positions86 44 
Lapse of statute of limitationsLapse of statute of limitations(21)(23)
Settlements with taxing authorities 
 (3,876)Settlements with taxing authorities(4)(11)
Lapse of statute of limitations (45,922) (8,819)
Foreign exchange gains and losses (3,783) 8,786
Foreign exchange gains and losses(3)
Ending balance $196,152
 $172,945
Ending balance$289 $201 
The combined amount of accrued interest and penalties related to tax positions taken on our tax returns were approximately $24.6$22 million and $23.6$26 million for fiscal 20182021 and 2017,2020, respectively. These amounts were included in long-term income taxes payable in their respective years.
WeWhile we file federal, state and local income tax returns in the United States on a federal basis and in many U.S. state and foreign jurisdictions. We are subject to the continual examination ofglobally, our income tax returns by the IRS and other domestic and foreign tax authorities. Our major tax jurisdictions are Ireland, California and the United States. We are subject to the examination of our income tax returns by the U.S. Internal Revenue Service and other domestic and foreign tax authorities. These tax examinations are expected to focus on our research and development tax credits, intercompany transfer pricing practices and other matters. For Ireland, California and the United States, the earliest fiscal years open for examination are 2008, 20142017 and 2015,2018, respectively. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for potential adjustments that may result from these examinations. We believe such estimates to be reasonable; however, there can be nowe cannot provide assurance that the final determination of any of these examinations will not have an adverse effect on our operating results and financial position.
The timing of the resolution of income tax examinations is highly uncertain as are the amounts and timing of tax payments that are part of any audit settlement process. These events could cause large fluctuations in the balance sheet classification of short-termour tax assets and long-term assets, liabilities and income taxes payable.liabilities. We believe that within the next 12 months, it is reasonably possible that either certain audits will conclude or statutes of limitations on certain income tax examination periods will expire, or both. Given the uncertainties described above, we can only determine a range of estimated potential effectdecreases in underlying unrecognized tax benefits ranging from $0 to approximately $45 million.$5 million over the next 12 months.

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NOTE 10.11.  BENEFIT PLANS
Retirement Savings Plan
In 1987, we adopted an Employee InvestmentThe Adobe Inc. 401(k) Retirement Savings Plan, qualified under Section 401(k) of the Internal Revenue Code, which is a retirement savings plan covering substantially all of our U.S. employees, now referred to as the Adobe 401(k) Retirement Savings Plan.employees. Under the plan, eligible employees may contribute up to 65% of their pretax or after-tax salary, subject to the Internal Revenue ServiceIRS annual contribution limits. In fiscal 2018,2021, we matched 50% of the first 6% of the employee’s eligible compensation. We contributed $41.0$64 million, $34.3$59 million and $33.4$52 million in fiscal 2018, 20172021, 2020 and 2016,2019, respectively. We are under no obligation to continue matching future employee contributions and, at our discretion, may change our practices at any time.
Deferred Compensation Plan
On September 21, 2006, the Board of Directors approved theThe Adobe Inc. Deferred Compensation Plan, effective December 2, 2006 (the “Deferred Compensation Plan”). The Deferred Compensation Plan is an unfunded, non-qualified, deferred compensation arrangement under which certain executives and members of the Board of Directors are able to defer a portion of their annual compensation. Participants may elect to contribute up to 75% of their base salary and 100% of other specified compensation, including commissions, bonuses performance-based and time-based restricted stock units, and directors’ fees. Participants are able to elect the payment of benefits to begin on a specified date at least three years after the end of the plan year in which election is made or, with respect to equity awards, vests. Members of the Board of Directors are also eligible to participate and are able to defer cash compensation and elect cash benefit distributions in the same manner as executives. Beginning January 1, 2020, only members of the Board are permitted to defer equity awards. For cash benefit elections, distributions are made in cash and in the form of a lump sum, or five, ten, or fifteen-year annual installments. For stock benefitequity award elections, distributions are settledmade in stock and in the form of a lump sum payment only.
As of December 3, 2021 and November 30, 2018 and December 1, 2017,27, 2020, the invested amounts under the Deferred Compensation Planplan total $69.0$151 million and $56.7$117 million, respectively and were recorded as other assets on our Consolidated Balance Sheets. As of December 3, 2021 and November 30, 2018 and December 1, 2017, $84.027, 2020, $174 million and $67.2$137 million,, respectively, waswere recorded as long-term liabilities to recognize undistributed deferred compensation due to employees.participants.
NOTE 11.12.  STOCK-BASED COMPENSATION
Our stock-based compensation programs are long-term retention programs that are intended to attract, retain and provide incentives for employees, officers and directors, and to align stockholder and employee interests. We have the following stock-based compensation plans and programs:
Restricted Stock Units and Performance Share Programs
We grant restricted stock units and performance share awards to eligible employees under our 20032019 Equity Incentive Plan as amended (2003 Plan(“2019 Plan”). Restricted stock units granted as part of our annual review process or for promotions vest annually over three years. Restricted stock units granted to new hires generally vest over four years. Certain grants have other vesting periods approved by the Executive Compensation Committee of our Board of Directors or an authorized committee.Directors.
We grant performance awards to officers and key employees under our 2003 Plan which cliff-vest after three years.
As of November 30, 2018,December 3, 2021, we had reserved 124.5 million shares of common stock for issuance under our 2003 Plan and had 54.1 million shares available for grant.
Employee Stock Purchase Plan
Our 1997 Employee Stock Purchase Plan (“ESPP”) allows eligible employee participants to purchase shares of our common stock at a discount through payroll deductions. The ESPP consists of a twenty-four-month offering period with four six-month purchase periods in each offering period. Employees purchase shares in each purchase period at 85% of the market value of our common stock at either the beginning of the offering period or the end of the purchase period, whichever price is lower. The ESPP will continue until the earlier of (i) termination by the Board or (ii) the date on which all of the shares available for issuance under the plan have been issued.
As of November 30, 2018, we had reserved 93.046.0 million shares of our common stock for issuance under the ESPPour 2019 Plan and approximately 5.3had 37.9 million shares remain available for future issuance.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Stock Options
The 2003 Plan allows us to grant options to all employees, including executive officers, outside consultants and non-employee directors. This plan will continue until the earlier of (i) termination by the Board or (ii) the date on which all of the shares available for issuance under the plan have been issued and restrictions on issued shares have lapsed. Option vesting periods used in the past were generally four years and expire seven years from the effective date of grant.
We eliminated the use of stock option grants for all employees and non-employee directors but may choose to issue stock options in the future.
Performance Share Programs
Our 2018, 2017 and 2016 Performance Share Programs aim to help focus key employees on building stockholder value, provide significant award potential for achieving outstanding Company performance and enhance the ability of the Company to attract and retain highly talented and competent individuals. The Executive Compensation Committee of our Board of Directors approves the terms of each of our Performance Share Programs, including the award calculation methodology,methodology. Shares under the terms of our 2003 Plan. Sharesoutstanding Performance Share Programs may be earned based on the achievement of an objective relative total stockholder return measured over a three-year performance period. Performance share awards will be awarded and fully vestcliff-vest upon the later of the Executive Compensation Committee's certification of the level of achievement or the three-yearthree-year anniversary of each grant. Program participants generally have the ability to receive up tovesting commencement date. Participants can earn between 0% and 200% of the target number of shares originally granted.performance shares.
OnIn January 24, 2018,2021, the Executive Compensation Committee approved the 20182021 Performance Share Program, the terms of which are similar to prior year performance share programs as discussed above.

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As of November 30, 2018,December 3, 2021, the shares awarded under our 2018, 20172021, 2020 and 20162019 Performance Share Programs areremained outstanding and were yet to be achieved.

Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (“ESPP”) allows eligible employee participants to purchase shares of our common stock at a discount through payroll deductions. The ESPP consists of twenty-four-month offering periods with 4 six-month purchase periods in each offering period. Employees purchase shares in each purchase period at 85% of the market value of our common stock at either the beginning of the offering period or the end of the purchase period, whichever price is lower. The ESPP will continue until the earlier of termination by the Board of Directors or the date on which all of the shares available for issuance under the plan have been issued.
As of December 3, 2021, we had reserved 103.0 million shares of our common stock for issuance under the ESPP and approximately 11.6 million shares remain available for future issuance.
Issuance of Shares
Upon exercise of stock options, vesting of restricted stock units and performance shares and purchasesor purchase of shares under the ESPP, we will issue treasury stock. If treasury stock is not available, common stock will be issued. In order to minimize the impact of on-going dilution from exercisesissuance of stock options and vesting of restricted stock units and performance shares, we instituted a stock repurchase program. See Note 1214 for information regarding our stock repurchase programs.
Valuation of Stock-Based Compensation
Stock-based compensation cost is measured at the grant date based on the fair value of the award.
Our restricted stock units are valued based on the fair market value of the award on the grant date. Our performance share awards are valued using a Monte Carlo Simulation model. The fair value of the awards are fixed at the grant date and amortized over the longer of the remaining performance or service period.
We use the Black-Scholes option pricing model to determine the fair value of ESPP shares. The determination of the fair value of stock-based payment awards on the date of grant using an option pricing model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables. These variables include our expected stock price volatility over the expected term of the awards, actual and projected employee stock option exercise behaviors, a risk-free interest rate and any expected dividends.
The expected term of ESPP shares is the average of the remaining purchase periods under each offering period. The assumptions used to value employee stock purchase rights were as follows:
 2018 2017 2016
Expected life (in years)0.5 - 2.0 0.5 - 2.0 0.5 - 2.0
Volatility26% - 29% 22% - 27% 26 - 29%
Risk free interest rate1.54% - 2.52% 0.62% - 1.41% 0.37 - 1.06%

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Summary of Restricted Stock Units
Restricted stock unit activity for fiscal 2018, 2017 and 20162021 was as follows (in thousands):follows:
Number of
Shares
(in millions)
Weighted Average
Grant Date
Fair Value
Aggregate
Fair Value(1)
(in millions)
Weighted Average
Remaining Contractual Life
(years)
Beginning outstanding balance7.0 $285.69 
Awarded3.6 $504.69 
Released(3.4)$269.55 
Forfeited(0.7)$351.46 
Increase due to acquisition0.1 $548.91 
Ending outstanding balance6.6 $411.52 $4,039 1.25
Expected to vest6.0 $408.08 $3,702 1.19

(1)    The aggregate fair value is calculated using the closing stock price as of December 3, 2021 of $616.53.
84

 2018 2017 2016
Beginning outstanding balance9,304
 8,316
 10,069
Awarded4,012
 5,018
 4,440
Released(3,988) (3,859) (5,471)
Forfeited(660) (766) (722)
Increase due to acquisition
 595
 
Ending outstanding balance8,668
 9,304
 8,316
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The weighted average grant date fair values of restricted stock units granted during fiscal 2018, 20172021, 2020 and 20162019 were $208.73, $120.33$504.69, $358.68 and $89.87,$253.91, respectively. The total fair value of restricted stock units vested during fiscal 2018, 20172021, 2020 and 20162019 was $837.3 million, $472.0 million$1.83 billion, $1.61 billion and $499.8$970 million, respectively.

Information regarding restricted stock units outstanding at November 30, 2018, December 1, 2017 and December 2, 2016 is summarized below:
 
Number of
Shares
(thousands)
 
Weighted
Average
Remaining
Contractual
Life
(years)
 
Aggregate
Intrinsic
Value(*)
(millions)
2018     
Restricted stock units outstanding8,668
 1.06 $2,174.7
Restricted stock units vested and expected to vest8,049
 1.01 $2,019.5
2017 
    
Restricted stock units outstanding9,304
 1.11 $1,670.2
Restricted stock units vested and expected to vest8,608
 1.05 $1,545.3
2016     
Restricted stock units outstanding8,316
 1.11 $829.4
Restricted stock units vested and expected to vest7,613
 1.04 $759.3
_________________________________________
(*)
The intrinsic value is calculated as the market value as of the end of the fiscal period. As reported by the NASDAQ Global Select Market, the market values as of November 30, 2018, December 1, 2017 and December 2, 2016 were $250.89, $179.52 and $99.73, respectively.
Summary of Performance Shares
InPerformance share activity for fiscal 2021 was as follows: 
 
Number of
Shares
(in millions)
Weighted Average
Grant Date
Fair Value
Aggregate
Fair Value(1)
(in millions)
Weighted Average
Remaining Contractual Life
(years)
Beginning outstanding balance0.7 $333.85 
Awarded0.4 $325.24 
Achieved(0.4)$218.55 
Forfeited(0.1)$388.11 
Ending outstanding balance0.6 $408.84 $358 1.04
Expected to vest0.5 $404.37 $333 0.99

(1)    The aggregate fair value is calculated using the closing stock price as of December 3, 2021 of $616.53.
Shares awarded during fiscal 2021 include 0.2 million additional shares awarded for the final achievement of the 2018 Performance Share Program which was certified in the first quarter of fiscal 2018,2021. The remaining awarded shares were for the Executive Compensation Committee certified the actual performance achievement of participants in the 20152021 Performance Share Program. Actual performanceShares achieved during fiscal 2021 resulted in participants achievingfrom 200% achievement of target or approximately 0.5 million additional shares. The shares granted and achieved underfor the 20152018 Performance Share Program fully vested on the three-year anniversaryProgram.
The weighted average grant date fair values of the grant on January 24, 2018, if not forfeited.

In the first quarter ofperformance awards granted during fiscal 2017, the Executive Compensation Committee certified the actual performance achievement of participants in the 2014 Performance Share Program. Actual performance resulted in participants achieving 198% of target or approximately 0.6 million additional shares. The shares granted2021, 2020 and achieved under the 2014 Performance Share Program fully vested on the three-year anniversary of the grant on January 24, 2017, if not forfeited.

In the first quarter of fiscal 2016, the Executive Compensation Committee certified the actual performance achievement of participants in the 2013 Performance Share Program. Actual performance resulted in participants achieving 198% of target or

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

approximately 0.7 million additional shares. The shares granted2019 were $325.24, $271.62 and achieved under the 2013 Performance Share Program fully vested on the three-year anniversary of the grant on January 24, 2016, if not forfeited.

Performance share activity for fiscal 2018, 2017 and 2016 was as follows (in thousands): 
 2018 2017 2016
 
Shares
Granted
 
Maximum
Shares Eligible
to Receive
 
Shares
Granted
 
Maximum
Shares Eligible
to Receive
 Shares
Granted
 Maximum
Shares Eligible
to Receive
Beginning outstanding balance1,534
 3,068
 1,630
 3,261
 1,940
 3,881
Awarded837
(1) 
628
 1,082
(2) 
1,040
 1,206
(3) 
1,053
Achieved(1,050)
(4) 
(1,053) (1,135)
(5) 
(1,147) (1,373)
(5) 
(1,387)
Forfeited(173) (347) (43) (86) (143) (286)
Ending outstanding balance1,148
 2,296
 1,534
 3,068
 1,630
 3,261
_________________________________________
(1)
Included in the 0.8 million shares awarded during fiscal 2018 were 0.5 million additional shares awarded for the final achievement of the 2015 Performance Share program. The remaining awarded shares were for the 2018 Performance Share Program.
(2)
Included in the 1.1 million shares awarded during fiscal 2017 were 0.6 million additional shares awarded for the final achievement of the 2014 Performance Share program. The remaining awarded shares were for the 2017 Performance Share Program.
(3)
Included in the 1.2 million shares awarded during fiscal 2016 were 0.7 million additional shares awarded for the final achievement of the 2013 Performance Share program. The remaining awarded shares were for the 2016 Performance Share Program.
(4)
Shares achieved under our 2015, Performance Share program which resulted from 200% achievement of target.
(5)
Shares achieved under our 2014 and 2013 Performance Share programs which resulted from 198% achievement of target for both programs.
$177.33, respectively. The total fair value of performance awards vestedachieved during fiscal 2018, 20172021, 2020 and 20162019 was $208.2$212 million, $127.4$273 million and $123.1$204 million,, respectively.

Summary of Employee Stock Purchase Plan Shares
The weighted average subscription date fair value of shares under the ESPP during fiscal 2018, 2017 and 2016 were $53.12, $29.86 and $24.84, respectively. Employees purchased 1.81.0 million shares at an average price of $104.94, 1.9$294.15, 1.2 million shares at an average price of $77.63,$218.37, and 1.91.5 million shares at an average price of $66.13, respectively,$150.55 for fiscal 2018, 20172021, 2020 and 2016.2019, respectively. The intrinsic value of shares purchased during fiscal 2018, 20172021, 2020 and 20162019 was $198.9$256 million, $97.7$216 million and $54.3$179 million,, respectively. The intrinsic value is calculated as the difference between the market value on the date of purchase and the purchase price of the shares.
Summary of Stock Options
As of November 30, 2018 and December 1, 2017, we had 0.3 million stock options outstanding.
Grants to Executive Officers
All equity awards granted to executive officers are made after a review by and with the approval of the Executive Compensation Committee of the Board of Directors.
Grants to Non-Employee Directors
Although the 2003 Plan provides for the granting of non-qualified stock options and restricted stock units to non-employee directors, restricted stock units are the primary form of our grants to non-employee directors. The initial equity grant to a new

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

non-employee director is a restricted stock unit award having an aggregate value of $0.3 million based on the average stock price over the 30 calendar days ending on the day before the date of grant and vest 100% on the day preceding the next annual meeting. The actual target grant value will be prorated based on the number of days remaining before the next annual meeting or the date of the first anniversary of our last annual meeting if the next annual meeting is not yet scheduled.
Annual equity grants to non-employee directors in the form of restricted stock units shall have an aggregate value of $0.3 million as based on the average stock price over the 30 calendar days ending on the day before the date of grant and vest 100% on the day preceding the next annual meeting.
Restricted stock units granted to directors for fiscal 2018, 2017 and 2016 were as follows (in thousands):
 2018 2017 2016
Restricted stock units granted to existing directors11
 18
 25
Restricted stock units granted to new directors1
 
 
Compensation Costs
We recognize the estimated compensation cost of restricted stock units, net of estimated forfeitures, on a straight-line basis over the requisite service period of the entire award, which is generally the vesting period. The estimated compensation cost is based on the fair value of our common stock on the date of grant.
We also recognize the estimated compensation cost of performance shares, net of estimated forfeitures, on a straight-line basis over the requisite performance period or service period of the entire award.award, whichever is longer. Our performance share awards are earned upon achievement of an objective total stockholder return measure at the end of the three-year performance period, as described above.
We estimate forfeitures at the time of grant and revise those estimates in subsequent periods if actual forfeitures differ from those estimates. We use historical data to estimate forfeitures and record stock-based compensation expense only for those awards that are expected to vest.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

As of November 30, 2018,December 3, 2021, there was $978.2 million$2.26 billion of unrecognized compensation cost, adjusted for estimated forfeitures, related to non-vested stock-based awards and purchase rights which will be recognized over a weighted average period of 1.72.23 years. Total unrecognized compensation cost will be adjusted for future changes in estimated forfeitures. 
Total stock-based compensation costs that have been included in our Consolidated Statements of Income for fiscal 2018, 20172021, 2020 and 20162019 were as follows (in thousands):follows:
(in millions)202120202019
Cost of revenue$70 $61 $55 
Research and development549 467 375 
Sales and marketing307 261 249 
General and administrative164 120 109 
Total (1)
$1,090 $909 $788 

(1)During fiscal 2021, 2020 and 2019, we recorded tax benefits related to stock-based compensation costs of $395 million, $352 million and $248 million, respectively.
 
  Income Statement Classifications
 
Cost of
Revenue–
Subscription
 
Cost of
Revenue–
Services and Support
 Research and Development 
Sales and
Marketing
 General and Administrative 
 
Total(1)
Stock Purchase Rights and Option Grants           
2018$4,102
 $8,286
 $23,918
 $27,252
 $7,290
 $70,848
2017$180
 $6,661
 $20,126
 $18,592
 $4,973
 $50,532
2016$1,474
 $5,514
 $13,932
 $16,534
 $4,371
 $41,825
Restricted Stock Units and Performance
Share Awards
 
  
  
  
  
  
2018$17,515
 $12,111
 $253,078
 $178,548
 $77,462
 $538,714
2017$16,792
 $9,602
 $161,366
 $139,047
 $77,133
 $403,940
2016$6,632
 $7,522
 $109,249
 $113,757
 $70,312
 $307,472
_________________________________________
(1)
During fiscal 2018, 2017 and 2016, we recorded tax benefits of $222.4 million, $153.2 million and $71.7 million, respectively.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTE 12.  STOCKHOLDERS’ EQUITY13.  ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
Comprehensive Income (Loss)
The components of accumulated other comprehensive income (loss) and activity, net of related taxes, for fiscal 20182021 were as follows (in thousands):follows:
(in millions)November 27,
2020
Increase / DecreaseReclassification AdjustmentsDecember 3,
2021
Net unrealized gains / losses on available-for-sale securities$$(8)$— (1)$(2)
Net unrealized gains / losses on derivative instruments designated as hedging instruments(60)69 20 (2)29 
Cumulative foreign currency translation adjustments(104)(60)— (164)
Total accumulated other comprehensive income (loss), net of taxes$(158)$$20 $(137)

(1)    Reclassification adjustments for gains / losses on available-for-sale securities are classified in other income (expense), net.
 December 1,
2017
 Increase / Decrease Reclassification Adjustments November 30,
2018
Net unrealized gains / losses on available-for-sale securities:       
Unrealized gains on available-for-sale securities$2,704
 $(2,005) $(655) $44
Unrealized losses on available-for-sale securities(14,220) (22,459) 11,305
 (25,374)
Total net unrealized gains / losses on available-for-sale securities(11,516) (24,464) 10,650
(1 
) 
(25,330)
Net unrealized gains / losses on derivative instruments designated as hedging instruments(3,367) 74,080
 (48,981)
(2 
) 
21,732
Cumulative foreign currency translation adjustments(96,938) (47,594) 
 (144,532)
Total accumulated other comprehensive income (loss), net of taxes$(111,821) $2,022
 $(38,331) $(148,130)
(2)Reclassification adjustments for gains / losses on foreign currency hedges are classified in revenue and reclassification adjustments for gains / losses on Treasury lock hedges are classified in interest expense.
_________________________________________
(1)
Reclassification adjustments for gains / losses on available-for-sale securities are classified in interest and other income (expense), net.
(2)
Reclassification adjustments for gains / losses on other derivative instruments are classified in revenue.

The following table sets forth the taxesTaxes related to each component of other comprehensive income (loss) were immaterial for the fiscal 2018, 2017 and 2016 (in thousands):years presented.
  2018 2017 2016
Available-for-sale securities:      
Unrealized gains / losses $
 $663
 $(299)
Reclassification adjustments 
 (491) 108
Subtotal available-for-sale securities 
 172
 (191)
Derivatives designated as hedging instruments:      
Reclassification adjustments (1,946) (732) (552)
Subtotal derivatives designated as hedging instruments (1,946) (732) (552)
Foreign currency translation adjustments (1,742) 3,005
 24
Total taxes, other comprehensive income (loss) $(3,688) $2,445
 $(719)
NOTE 14.  STOCK REPURCHASE PROGRAM
Stock Repurchase Program
To facilitate our stock repurchase program, designed to return value to our stockholders and minimize dilution from stock issuances, we may repurchase our shares in the open market or enter into structured repurchase agreements with third parties. In January 2017,May 2018, our Board of Directors approved a stock repurchase program granting usgranted authority to repurchase up to $2.5$8 billion in common stock, which we fully utilized during fiscal 2021. In December 2020, our Board of Directors granted additional authority to repurchase up to $15 billion in common stock through the end of fiscal 2019. In May 2018, our Board of Directors granted us another authority to repurchase up to $8.0 billion in common stock through the end of fiscal 2021. The new stock repurchase program approved by our Board of Directors is similar to our previous stock repurchase programs.2024.
During fiscal 2018, 20172021, 2020 and 2016,2019, we entered into several structured stock repurchase agreements with large financial institutions, whereupon we provided them with prepayments totaling $2.05$3.95 billion, $1.10$3.05 billion and $1.08$2.75 billion, respectively. We enter into these agreements in order to take advantage of repurchasing shares at a guaranteed discount to the Volume Weighted Average Price (“VWAP”) of our common stock over a specified period of time. We only enter into such transactions when the

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discount that we receive is expected to be higher than our estimate of the expected foregone return on our cash prepayments to the financial institutions. There were no explicit commissions or fees on these structured repurchases. Under the terms of the agreements, there is no requirement for the financial institutions to return any portion of the prepayment to us.
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The financial institutions agree to deliver shares to us at monthly intervals during the contract term. The parameters used to calculate the number of shares deliverable are: the total notional amount of the contract, the number of trading days in the contract, the number of trading days in the interval and the average VWAP of our stock during the interval less the agreed upon discount. During fiscal 2018, weWe repurchased approximately 8.77.2 million shares at an average price of $536.17 per share of $230.43 through structured repurchase agreements entered into duringin fiscal 2018 and fiscal 2017. During fiscal 2017, we repurchased approximately 8.22021, 8.0 million shares at an average price of $376.38 per share of $134.20 through structured repurchase agreements entered into duringin fiscal 20172020, and fiscal 2016. During fiscal 2016, we repurchased approximately 10.49.9 million shares at an average price of $270.23 per share of $97.16 through structured repurchase agreements entered into duringin fiscal 2016 and fiscal 2015.2019.
For fiscal 2018, 20172021, 2020 and 2016,2019, the prepayments were classified as treasury stock on our Consolidated Balance Sheets at the payment date, though only shares physically delivered to us by December 3, 2021, November 30, 2018, December 1, 201727, 2020 and December 2, 2016November 29, 2019 were excluded from the computation of earnings per share. As of November 30, 2018, $150.0December 3, 2021, $334 million of prepayments from our May 2018 authority remained under the agreement.
Subsequent to November 30, 2018,December 3, 2021, as part of the 2018December 2020 stock repurchase authority, we entered into a structured stockan accelerated share repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $500 million. This amount$2.4 billion and received an initial delivery of 3.2 million shares, which represents approximately 75% of our prepayment. The remaining balance will be classified as treasury stock onsettled during our Consolidated Balance Sheets.third quarter of fiscal 2022. Upon completion of the $500 million stock$2.4 billion accelerated share repurchase agreement, $7.35$10.7 billion remains under our May 2018 authority. As of November 30, 2018, there is no remaining balance under our January 2017December 2020 authority.
NOTE 13.15.  NET INCOME PER SHARE
Basic net income per share is computed using the weighted average number of common shares outstanding for the period, excluding unvested restricted stock units and performance awards. Diluted net income per share is based upon the weighted average common shares outstanding for the period plus dilutive potential common shares, including unvested restricted stock units, stock purchase rights, performance share awards and stock options using the treasury stock method.
The following table sets forth the computation of basic and diluted net income per share for fiscal 2018, 20172021, 2020 and 2016 (in thousands, except per share data):2019:
(in millions, except per share data)202120202019
Net income$4,822 $5,260 $2,951 
Shares used to compute basic net income per share477.3 480.9 486.3 
Dilutive potential common shares from stock plans and programs3.7 4.6 5.3 
Shares used to compute diluted net income per share481.0 485.5 491.6 
Basic net income per share$10.10 $10.94 $6.07 
Diluted net income per share$10.02 $10.83 $6.00 
Anti-dilutive potential common shares0.2 0.5 0.2 
87
  2018 2017 2016
Net income $2,590,774
 $1,693,954
 $1,168,782
Shares used to compute basic net income per share 490,564
 493,632
 498,345
Dilutive potential common shares:      
Unvested restricted stock units and performance share awards 7,142
 7,161
 5,455
Stock options 137
 330
 499
Shares used to compute diluted net income per share 497,843
 501,123
 504,299
Basic net income per share $5.28
 $3.43
 $2.35
Diluted net income per share $5.20
 $3.38
 $2.32

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NOTE 14.16.  COMMITMENTS AND CONTINGENCIES
Lease Commitments
We lease certain of our facilities and some of our equipment under non-cancellable operating lease arrangements that expire at various dates through 2031. We also have one land lease that expires in 2091. Rent expense includes base contractual rent and variable costs such as building expenses, utilities, taxes, insurance and equipment rental. Rent expense for these leases was approximately $137.2 million in fiscal 2018, $115.4 million in fiscal 2017, and $92.9 million in fiscal 2016. Our sublease income was immaterial for all periods presented.
We occupy three office buildings in San Jose, California where our corporate headquarters are located. We reference these office buildings as the Almaden, East and West Towers.
In March 2017, we exercised our option to purchase the Almaden Tower for a total purchase price of $103.6 million. Upon purchase, our investment in the lease receivable of $80.4 million was credited against the total purchase price. We capitalized the Almaden Tower as property and equipment on our Consolidated Balance Sheets at $104.2 million, the lesser of cost or fair value, which represented the total purchase price plus other direct costs associated with the purchase. As of November 30, 2018, we own the buildings and the underlying land that make up our corporate headquarters in San Jose, California, including the Almaden Tower.
Unconditional Purchase Obligations
Our purchase obligations consist of agreements to purchase goods and services entered into in the ordinary course of business. The following table summarizes our non-cancellable unconditional purchase obligations and operating leases for each of the next five years and thereafter as of November 30, 2018 (in thousands):December 3, 2021:
   
 Operating Leases
(in millions) (in millions) 
Fiscal Year 
Purchase
Obligations
 
Future
Minimum
Lease
Payments
 
Future
Minimum
Sublease
Income
Fiscal YearPurchase Obligations
2019 $346,334
 $88,554
 $9,173
2020 172,883
 93,509
 8,981
2021 162,421
 80,408
 8,837
20222022 20,866
 71,425
 6,451
2022$711 
20232023 27,352
 56,490
 2,325
2023471 
20242024174 
2025202518 
20262026
ThereafterThereafter 3,977
 311,937
 
Thereafter— 
TotalTotal $733,833
 $702,323
 $35,767
Total$1,381 
Royalties
We have royalty commitments associated with the licensing of certain offerings and products. Royalty expense is generally based on a dollar amount per unit or a percentage of the underlying revenue. Royalty expense, which was recorded underin our cost of revenue on our Consolidated Statements of Income, was approximately $119.1$202 million, $100.9$176 million and $79.8$154 million in fiscal 2018, 20172021, 2020 and 2016,2019, respectively.
Indemnifications
In the ordinary course of business, we provide indemnifications of varying scope to customers and channel partners against claims of intellectual property infringement made by third parties arising from the use of our products and from time to time, we are subject to claims by our customers under these indemnification provisions. Historically, costs related to these indemnification provisions have not been significant and we are unable to estimate the maximum potential impact of these indemnification provisions on our future results of operations.

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To the extent permitted under Delaware law, we have agreements whereby we indemnify our officers and directors for certain events or occurrences while the officer or director is or was serving at our request in such capacity. The indemnification period covers all pertinent events and occurrences during the officer’s or director’s lifetime. The maximum potential amount of future payments we could be required to make under these indemnification agreements is unlimited; however, we have director and officer insurance coverage that reduces our exposure and enables us to recover a portion of any future amounts paid. We believe the estimated fair value of these indemnification agreements in excess of applicable insurance coverage is minimal.
Legal Proceedings
In connection with disputes relating to the validity or alleged infringement of third-party intellectual property rights, including patent rights, we have been, are currently and may in the future be subject to claims, negotiations or complex, protracted litigation. Intellectual property disputes and litigation may be very costly and can be disruptive to our business operations by diverting the attention and energies of management and key technical personnel. Although we have successfully defended or resolved past litigation and disputes, we may not prevail in any ongoing or future litigation and disputes. Third-party intellectual property disputes could subject us to significant liabilities, require us to enter into royalty and licensing arrangements on unfavorable terms, prevent us from licensing certain of our products or offering certain of our services, subject us to injunctions restricting our sale of products or services, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers including contractual provisions under various license arrangements and service agreements.
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In addition to intellectual property disputes, we are also subject to legal proceedings, claims, and investigations in the ordinary course of business, including claims relating to commercial, employment and other matters.matters, and investigations, including government investigations. Some of these disputes, and legal proceedings and investigations may include speculative claims for substantial or indeterminate amounts of damages. We consider all claims on a quarterly basis in accordance with GAAP and based on known facts assess whether potential losses are considered reasonably possible or probable and estimable. Based upon this assessment, we then evaluate disclosure requirements and whether to accrue for such claims in our financial statements. This determination is then reviewed and discussed with ourthe Audit Committee and our independent registered public accounting firm.of the Board of Directors.
We make a provision for a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. Unless otherwise specifically disclosed in this note, we have determined that no provision for liability nor disclosure is required related to any claim against us because: (a) there is not a reasonable possibility that a loss exceeding amounts already recognized (if any) may be incurred with respect to such claim; (b) a reasonably possible loss or range of loss cannot be estimated; or (c) such estimate is immaterial.
All legal costs associated with litigation are expensed as incurred. Litigation is inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending against us. It is possible, nevertheless, that our consolidated financial position, cash flows or results of operations could be negatively affected by an unfavorable resolution of one or more of such proceedings, claims or investigations.
In connection with our anti-piracy efforts, conducted both internally and through organizations such as the Business Software Alliance, from time to time we undertake litigation against alleged copyright infringers. Such lawsuits may lead to counter-claims alleging improper use of litigation or violation of other laws. We believe we have valid defenses with respect to such counter-claims; however, it is possible that our consolidated financial position, cash flows or results of operations could be negatively affected in any particular period by the resolution of one or more of these counter-claims.

NOTE 17.  DEBT
The carrying value of our borrowings as of December 3, 2021 and November 27, 2020 were as follows:
(dollars in millions)Issuance DateDue DateEffective Interest Rate20212020
1.70% 2023 NotesFebruary 2020February 20231.92%$500 $500 
1.90% 2025 NotesFebruary 2020February 20252.07%500 500 
3.25% 2025 NotesJanuary 2015February 20253.67%1,000 1,000 
2.15% 2027 NotesFebruary 2020February 20272.26%850 850 
2.30% 2030 NotesFebruary 2020February 20302.69%1,300 1,300 
Total debt outstanding, at par$4,150 $4,150 
Unamortized discount and debt issuance costs(27)(33)
Carrying value of long-term debt$4,123 $4,117 
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NOTE 15.  DEBT
Our long-term debt as of November 30, 2018 and December 1, 2017 consisted of the following (in thousands):
 2018 2017
Term loan$2,248,427
 $
Notes1,886,117
 1,882,479
Fair value of interest rate swap(9,744) (1,058)
Adjusted carrying value of long-term debt$4,124,800
 $1,881,421
Term Loan Credit Agreement
In October 2018, we entered into a credit agreement providing for an up to $2.25 billion senior unsecured term loan for the purpose of partially funding the purchase price for our acquisition of Marketo and the related fees and expenses incurred in connection with the acquisition. The Term Loan funds were received on October 31, 2018 upon closing of the acquisition and will mature 18 months following the initial funding date. In addition, we incurred issuance costs of $0.7 million which are amortized to interest expense over the term using the straight-line method. The Term Loan ranks equally with our other unsecured and unsubordinated indebtedness. There are no scheduled principal amortization payments prior to maturity and the term loan may be prepaid and terminated at our election at any time without penalty or premium. At our election, the Term Loan will bear interest at either (i) LIBOR plus a margin, based on our debt ratings, ranging from 0.500% to 1.000% or (ii) a base rate plus a margin, based on our debt ratings, ranging from 0.040% to 0.110%. Interest is payable periodically, in arrears, at the end of each interest period we elect.
The Term Loan credit agreement contains customary representations, warranties, affirmative and negative covenants, events of default and indemnification provisions in favor of the lenders similar to those contained in the Revolving Credit Agreement, including the financial covenant. As of November 30, 2018, we were in compliance with all covenants.
As of November 30, 2018, there were $2.25 billion outstanding borrowings under the Term Loan, which is included in long-term liabilities on our Consolidated Balance Sheets. In November 2018, we made interest payments of approximately $5.7 million.
Senior Notes
In February 2010,January 2015, we issued $900 million$1 billion of 4.75% senior notes due February 1, 2020. Our proceeds were $900 million and were net of an issuance discount of $5.5 million. In addition, we incurred issuance costs of $6.4 million. Both the2025. The related discount and issuance costs are being amortized to interest expense over the term of the 2020 Notesnotes using the effective interest method. The 2020 Notes rank equally with our other unsecured and unsubordinated indebtedness. The effective interest rate including the discount and issuance costs was 4.92%. Interest is payable semi-annually, in arrears on February 1 and August 1, and commenced on August 1, 2010.
In June 2014, we entered into interest rate swaps with a total notional amount of $900 million designated as a fair value hedge related to our 2020 Notes. The interest rate swaps effectively convert the fixed interest rate on our 2020 Notes to a floating interest rate based on LIBOR. Under the terms of the swap, we will pay monthly interest at the one-month LIBOR interest rate plus a fixed number of basis points on the $900 million notional amount. In exchange, we will receive 4.75% fixed rate interest from the swap counterparties. See Note 5 for further details regarding our interest rate swap derivatives.

1.
In January 2015,February 2020, we issued $1 billion$500 million of 3.25%senior notes due February 1, 2023, $500 million of senior notes due February 1, 2025, (the “2025 Notes”).$850 million of senior notes due February 1, 2027, and $1.30 billion of senior notes due February 1, 2030. Our total proceeds wereof approximately $989.3 million which is$3.14 billion, net of an issuance discount, were used for general corporate purposes including repayment of $10.7 million. In addition, we incurred issuance costs of $7.9 million. Both thedebt instruments due in fiscal 2020. The related discount and issuance costs are being amortized to interest expense over the termrespective terms of the 2025 Notesnotes using the effective interest method. The 2025 Notes rank equally with our other unsecured and unsubordinated indebtedness. The effective interest rate including the discount, issuance costs and interest rate agreement is 3.67%. Interest is payable semi-annually, in arrears on February 1 and August 1,1.
Our senior notes rank equally with our other unsecured and commenced on August 1, 2015.

As of November 30, 2018, our outstanding notes payable consist of the 2020 Notes and 2025 Notes (the “Notes”) with a total carrying value of $1.88 billion, which includes the fair value of the interest rate swaps and is net of debt issuance costs. Based

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

on quoted prices in inactive markets, the fair value of the Notes was $1.89 billion as of November 30, 2018, which excludes the effect of the fair value of the interest rate swaps described above.

unsubordinated indebtedness. We may redeem the Notesnotes at any time, subject to a make-whole premium. In addition, upon the occurrence of certain change of control triggering events, we may be required to repurchase the Notes,notes, at a price equal to 101% of their principal amount, plus accrued and unpaid interest to the date of repurchase. The Notes alsonotes do not contain financial covenants but include covenants that limit our ability to grant liens on assets and to enter into sale and leaseback transactions, subject to significant allowances. As of November 30, 2018, we were in compliance with all of the covenants.
In February and August 2018, we made semi-annual interest payments on our 2020 and 2025 Notes each totaling $37.6 million.
Revolving Credit Agreement
OnIn October 17, 2018, we entered into a credit agreement (the “Revolving(“Revolving Credit Agreement”), providing for a five-year $1 billion senior unsecured revolving credit facility, which replacesreplaced our previous five-year $1 billion senior unsecured revolving credit agreement dated as of March 2, 2012 (as amended, the “Prior Revolving Credit Agreement”). In addition, we incurred issuance costs of $0.8$1 million which is amortized to interest expense over the term using the straight-line method. The Revolving Credit Agreement provides for loans to Adobe and certain of its subsidiaries that may be designated from time to time as additional borrowers. Pursuant to the terms of the Revolving Credit Agreement, we may, subject to the agreement of lenders to provide additional commitments, obtain up to an additional $500 million in commitments, for a maximum aggregate commitment of $1.5 billion. At our election, loans under the Revolving Credit Agreement will bear interest at either (i) LIBOR plus a margin, based on our debt ratings, ranging from 0.585% to 1.015% or (ii) a base rate, which is defined as the highest of (a) the agent’s prime rate, (b) the federal funds effective rate plus 0.500% or (c) LIBOR plus 1.00% plus a margin, based on our debt ratings, ranging from 0.000% to 0.015%. In addition, facility fees determined according to our debt ratings are payable on the aggregate commitments, regardless of usage, quarterly in an amount ranging from 0.040%0.04% to 0.110%0.11% per annum. We are permitted to permanently reduce the aggregate commitment under the Revolving Credit Agreement at any time. Subject to certain conditions stated in the Revolving Credit Agreement, Adobe and any of its subsidiaries designated as additional borrowers may borrow, prepay and re-borrow amounts at any time during the term of the Revolving Credit Agreement.
In connection with and at the time that we entered into the Revolving Credit Agreement, the Prior Revolving Credit Agreement originally scheduled to expire on July 27, 2020 was terminated. There were no outstanding borrowings or letters of credit issued under the Prior Revolving Credit Agreement at the time of termination. There were no penalties paid as a result of the termination of the Prior Revolving Credit Agreement.
The Revolving Credit Agreement contains customary representations, warranties, affirmative and negative covenants, including a financial covenant, events of default and indemnification provisions in favor of the lenders. The negative covenants include restrictions regarding the incurrence of liens and indebtedness, certain merger and acquisition transactions, dispositions and other matters, all subject to certain exceptions. The financial covenant, based on a quarterly financial test, requires us not to exceed a maximum leverage ratio. As of December 3, 2021, we were in compliance with this covenant.
The facility will terminate and all amounts owing thereunder will be due and payable on the maturity date unless (a) the commitments are terminated earlier upon the occurrence of certain events, including an event of default, or (b) the maturity date is further extended upon our request, subject to the agreement of the lenders.
As of November 30, 2018,December 3, 2021, there were no outstanding borrowings under the Revolvingthis Credit Agreement and we were in compliance with all covenants. Agreement.

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NOTE 16.  NON-OPERATING INCOME (EXPENSE)18.  LEASES
Non-operating income (expense)We lease certain facilities and data centers under non-cancellable operating lease arrangements that expire at various dates through 2031. We also have one land lease that expires in 2091. Our lease agreements do not contain any material residual value guarantees, material variable payment provisions or material restrictive covenants.
Operating lease expense was $119 million for both fiscal 2021 and 2020. Prior to our adoption of ASC 842 in fiscal 2020, operating lease expense was $170 million for fiscal 2018, 2017 and 2016 included the following (in thousands):
 2018 2017 2016
Interest and other income (expense), net:     
Interest income$92,540
 $66,069
 $47,340
Foreign exchange gains (losses)(42,612) (30,705) (35,716)
Realized gains on fixed income investment655
 1,673
 2,880
Realized losses on fixed income investment(11,305) (725) (985)
Other258
 83
 29
Interest and other income (expense), net$39,536
 $36,395
 $13,548
Interest expense$(89,242) $(74,402) $(70,442)
Investment gains (losses), net: 
    
Realized investment gains$6,128
 $3,279
 $4,964
Unrealized investment gains
 4,274
 186
Realized investment losses
 
 (6,720)
Unrealized investment losses(2,915) 
 
Investment gains (losses), net$3,213
 $7,553
 $(1,570)
Non-operating income (expense), net$(46,493) $(30,454) $(58,464)

NOTE 17.  INDUSTRY SEGMENT, GEOGRAPHIC INFORMATION AND SIGNIFICANT CUSTOMERS
2019. We report segment information based on the “management” approach. The management approach designates the internal reporting used by management for making decisions and assessing performance as the sourcerecognized operating lease expense in cost of our reportable segments.
Our CEO, the chief operating decision maker, reviews revenue and gross marginoperating expenses in our Consolidated Statements of Income. Our operating lease expense is net of sublease income and includes variable lease costs, both of which are not material.
Supplemental cash flow information for eachfiscal 2021 and 2020 related to operating leases was as follows:
(in millions)20212020
Cash paid for amounts included in the measurement of operating lease liabilities$116 $99 
Right-of-use assets obtained in exchange for operating lease liabilities$60 $52 
The weighted-average remaining lease term and weighted-average discount rate for our operating lease liabilities as of our reportable segments,December 3, 2021 were 8 years and 2.28%, respectively.
As of December 3, 2021, the maturities of lease liabilities under operating leases were as follows:
 (in millions)
Fiscal Year
Operating Leases (1)
2022$108 
202387 
202468 
202565 
202660 
Thereafter216 
Total lease liabilities$604 
Less: Imputed interest54 
Present value of lease liabilities$550 

(1)    Operating lease payments exclude $16 million of legally binding minimum lease payments for leases signed but does not review operating expenses on a segment by segment basis. In addition, with the exception of goodwill and intangible assets, we do not identify or allocate our assets by the reportable segments. 
Our business is organized into three reportable segments: Digital Media, Digital Experience (formerly Digital Marketing), and Publishing (formerly Print and Publishing). These segments provide our senior management with a comprehensive financial view of our key businesses. Our segments are aligned around our two strategic growth opportunities described above, placing our Publishing business in a third segment that contains some of our mature products and solutions.

For fiscal 2018, we have the following reportable segments:

yet commenced.
Digital Media—Our Digital Media segment provides tools and solutions that enable individuals, small and medium businesses and enterprises to create, publish, promote and monetize their digital content anywhere. Our customers include traditional content creators, web application developers and digital media professionals, as well as their management in marketing departments and agencies, companies and publishers. Our customers also include knowledge workers who create, collaborate and distribute documents.
91

Digital Experience—Our Digital Experience segment provides solutions and services for how digital advertising and marketing are created, managed, executed, measured and optimized. Our customers include digital marketers, advertisers, publishers, merchandisers, web analysts, chief marketing officers, chief information officers and chief revenue officers. This segment also includes our marketing cloud platform offerings and commerce platform offerings from the Magento and Marketo acquisitions in the third and fourth quarter
Table of fiscal 2018, respectively.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)


NOTE 19.  NON-OPERATING INCOME (EXPENSE)
Publishing—Our Publishing segment addresses market opportunities ranging from the diverse authoring and publishing needs of technical and business publishing to our legacy type and OEM printing businesses. It also includes our web conferencing and document and forms platforms effective fiscal 2018.

In fiscal 2018, we moved our legacy enterprise offerings—Adobe Connect web conferencing platform and Adobe LiveCycle, an enterprise document and forms platform—from our Digital Experience segment into Publishing, in order to more closely align our Digital Experience business with the strategic growth opportunity. Prior year information in the tables below have been reclassified to reflect this change.

Our segment resultsNon-operating income (expense) for fiscal 2018, 20172021, 2020 and 2016 were as follows (dollars in thousands):2019 included the following:
(in millions)202120202019
Interest expense$(113)$(116)$(157)
Investment gains (losses), net: 
Realized investment gains$$$46 
Realized investment losses— (1)— 
Unrealized investment gains (losses), net
Investment gains (losses), net$16 $13 $52 
Other income (expense), net:
Interest income$17 $43 $68 
Foreign exchange gains (losses)(17)(2)(26)
Realized gains on fixed income investments— — 
Other income (expense), net$— $42 $42 
Non-operating income (expense), net$(97)$(61)$(63)
92
 Digital Media 
Digital
Experience
 Publishing Total
Fiscal 2018 
    
  
Revenue$6,325,315
 $2,443,745
 $260,948
 $9,030,008
Cost of revenue249,386
 922,414
 23,199
 1,194,999
Gross profit$6,075,929
 $1,521,331
 $237,749
 $7,835,009
Gross profit as a percentage of revenue96% 62% 91% 87%
Fiscal 2017 
    
  
Revenue$5,010,579
 $2,030,324
 $260,602
 $7,301,505
Cost of revenue239,994
 747,005
 23,492
 1,010,491
Gross profit$4,770,585
 $1,283,319
 $237,110
 $6,291,014
Gross profit as a percentage of revenue95% 63% 91% 86%
Fiscal 2016 
    
  
Revenue$3,941,011
 $1,631,426
 $281,993
 $5,854,430
Cost of revenue231,074
 559,938
 28,896
 819,908
Gross profit$3,709,937
 $1,071,488
 $253,097
 $5,034,522
Gross profit as a percentage of revenue94% 66% 90% 86%

The tables below list our revenue and property and equipment, net, by geographic area for fiscal 2018, 2017 and 2016 (in thousands). With the exception
Table of property and equipment, we do not identify or allocate our assets (including long-lived assets) by geographic area.Contents
Revenue2018 2017 2016
Americas:     
United States$4,632,469
 $3,830,845
 $3,087,764
Other484,296
 385,686
 312,371
Total Americas5,116,765
 4,216,531
 3,400,135
EMEA2,550,062
 1,985,105
 1,619,153
APAC:     
Japan609,361
 524,254
 401,205
Other753,820
 575,615
 433,937
Total APAC1,363,181
 1,099,869
 835,142
Revenue$9,030,008
 $7,301,505
 $5,854,430


ADOBE INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Property and Equipment2018 2017 2016
Americas:     
United States$882,145
 $753,393
 $642,823
Other30,475
 2,797
 559
Total Americas912,620
 756,190
 643,382
EMEA51,033
 54,181
 48,662
APAC:     
India93,259
 109,051
 106,322
Other18,160
 17,554
 17,898
Total APAC111,419
 126,605
 124,220
Property and equipment, net$1,075,072
 $936,976
 $816,264
Significant Customers
For fiscal 2018, 2017 and 2016 there were no customers that represented at least 10% of net revenue. As of fiscal year end 2018 and 2017, no single customer was responsible for over 10% of our trade receivables.

NOTE 18.  SELECTED QUARTERLY FINANCIAL DATA (unaudited)
 2018
(in thousands, except per share data)
 Quarter Ended
 March 2 June 1 August 31 November 30
Revenue$2,078,947
 $2,195,360
 $2,291,076
 $2,464,625
Gross profit$1,820,045
 $1,914,016
 $1,995,584
 $2,105,364
Income before income taxes$702,502
 $690,799
 $701,358
 $699,217
Net income$583,076
 $663,167
 $666,291
 $678,240
Basic net income per share$1.18
 $1.35
 $1.36
 $1.39
Diluted net income per share$1.17
 $1.33
 $1.34
 $1.37
 2017
(in thousands, except per share data)
 Quarter Ended
 March 3 June 2 September 1 December 1
Revenue$1,681,646
 $1,772,190
 $1,841,074
 $2,006,595
Gross profit$1,444,309
 $1,532,830
 $1,578,152
 $1,735,723
Income before income taxes$460,632
 $492,618
 $541,379
 $643,012
Net income$398,446
 $374,390
 $419,569
 $501,549
Basic net income per share$0.81
 $0.76
 $0.85
 $1.02
Diluted net income per share$0.80
 $0.75
 $0.84
 $1.00
Our fiscal year is a 52- or 53-week year that ends on the Friday closest to November 30. Each of the fiscal quarters presented were comprised of 13 weeks.

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Stockholders and Board of Directors
Adobe Inc.:
    
Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting
We have audited the accompanying consolidated balance sheets of Adobe Inc. and subsidiaries (the Company) as of December 3, 2021 and November 30, 2018 and December 1, 2017,27, 2020, the related consolidated statements of income, comprehensive income, stockholders’ equity, and cash flows for each of the fiscal years in the three-yearthree fiscal year period ended November 30, 2018,December 3, 2021, and the related notes (collectively, the consolidated financial statements). We also have audited the Company’s internal control over financial reporting as of November 30, 2018,December 3, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 3, 2021 and November 30, 2018 and December 1, 2017,27, 2020, and the results of its operations and its cash flows for each of the fiscal years in the three-yearthree fiscal year period ended November 30, 2018,December 3, 2021, in conformity with U.S. generally accepted accounting principles. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of November 30, 2018,December 3, 2021 based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
The Company acquired Magento on June 18, 2018 and Marketo on October 31, 2018, as discussed in Note 2 to the consolidated financial statements. As discussed in Management’s Annual Report on Internal Control over Financial Reporting appearing under Item 9A, management excluded from its assessment of the effectiveness of Adobe Inc.’s internal control over financial reporting as of November 30, 2018, Magento and Marketo’s internal control over financial reporting associated with consolidated total assets of approximately 1.1%, and consolidated total revenues of approximately 1.0%, included in the Company’s consolidated financial statements as of and for the year ended November 30, 2018. Our audit of internal control over financial reporting of Adobe Inc. as of November 30, 2018, also excluded an evaluation of the internal control over financial reporting of Magento and Marketo.
Basis for Opinions
The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’sManagement's Annual Report on Internal Controls over Financial Reporting appearing under Item 9A.Reporting. Our responsibility is to express an opinion on the Company’s consolidated financial statements and an opinion on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.


Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
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Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


(signed)Critical Audit Matter
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Performance obligations in cloud-enabled software subscriptions
As discussed in Note 1 to the consolidated financial statements, cloud-enabled services are highly integrated and interrelated with on-premise or on-device software licenses in the Company’s Creative Cloud and Document Cloud subscription offerings. Because of this, the cloud-based services and the on-premise/on-device software licenses are not considered distinct from each other and the applicable subscription is accounted for as a single performance obligation.
We identified the assessment of performance obligations in these cloud-enabled software subscription offerings as a critical audit matter. A high degree of subjective auditor judgment was required to assess the nature of the Company’s Creative Cloud and Document Cloud offerings, their intended benefit to customers as an integrated offering, and the level of integration that exists between the cloud-enabled services and the on-premise/on-device licenses.
The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of an internal control related to the assessment of distinct performance obligations. We read the Creative Cloud and Document Cloud subscription offering agreements to understand the contractual terms and conditions. We participated in product demonstrations and performed interviews with the Company’s product and engineering department to both understand and observe specific functionalities of the integrated offering and evaluate the nature of the promise made to the Company’s Creative Cloud and Document Cloud customers. We evaluated the features and functionalities of the Creative Cloud and Document Cloud subscription that can be accessed only when using the on-premise/on-device software while connected to the Adobe cloud to assess that customers receive the intended benefit from each solution only as an integrated offering.

/s/ KPMG LLP


We have served as the Company’s auditor since 1983.
Santa Clara, California
January 25, 201921, 2022

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ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
ITEM 9A.  CONTROLS AND PROCEDURES
Disclosure Controls and Procedures
Our management has evaluated, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, the effectiveness of our disclosure controls and procedures as of November 30, 2018.December 3, 2021. Based on their evaluation as of November 30, 2018,December 3, 2021, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended) were effective at the reasonable assurance level to ensure that the information required to be disclosed by us in this Annual Report on Form 10-K was (i) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and regulations and (ii) accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.
Our management, including our Chief Executive Officer and Chief Financial Officer, does not expect that our disclosure controls and procedures or our internal controls over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within Adobe have been detected.
Management’s Annual Report on Internal ControlControls over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal controlcontrols over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended). Our management assessed the effectiveness of our internal controlcontrols over financial reporting as of November 30, 2018.December 3, 2021. In making this assessment, our management used the criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.Committee of Sponsoring Organizations of the Treadway Commission. Our management has concluded that, as of November 30, 2018,December 3, 2021, our internal controlcontrols over financial reporting isare effective based on these criteria.

We acquired Magento on June 18, 2018 and Marketo on October 31, 2018, as discussed in Note 2 to the Consolidated Financial Statements. As permitted by the SEC staff’s Frequently Asked Question 3 on Management’s Report on Internal Control Over Financial Reporting and Certification of Disclosure in Exchange Act Periodic Reports (revised September 24, 2007), our management excluded from our assessment of internal control over financial reporting effectiveness as of November 30, 2018, Magento and Marketo’s internal control over financial reporting associated with consolidated total assets of approximately 1.1%, and consolidated total revenues of approximately 1.0%, included in our Consolidated Financial Statements as of and for the year ended November 30, 2018. We will include Magento and Marketo in our assessment of the effectiveness of internal control over financial reporting starting fiscal 2019.

KPMG LLP, the independent registered public accounting firm that audited our financial statements included in this Annual Report on Form 10-K, has issued an attestation report on our internal controlcontrols over financial reporting, which is included herein.

Changes in Internal ControlControls over Financial Reporting
There were no changes in our internal controlcontrols over financial reporting during the quarter ended November 30, 2018December 3, 2021 that have materially affected, or are reasonably likely to materially affect, our internal controlcontrols over financial reporting.
ITEM 9B.  OTHER INFORMATION
None.
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PART III
ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
The information required by this Item 10 of Form 10-K that is found in our 20192022 Proxy Statement to be filed with the SEC in connection with the solicitation of proxies for the Company’s 20192022 Annual Meeting of Stockholders (“20192022 Proxy Statement”) is incorporated herein by reference to our 20192022 Proxy Statement. The 20192022 Proxy Statement will be filed with the SEC within 120

days after the end of the fiscal year to which this report relates. For information with respect to our executive officers, see the section titled “Executive Officers” at the end ofin Part I, Item 1 of this report.
ITEM 11.  EXECUTIVE COMPENSATION
The information required by this Item 11 of Form 10-K is incorporated herein by reference to our 20192022 Proxy Statement.
ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
The information required by this Item 12 of Form 10-K is incorporated herein by reference to our 20192022 Proxy Statement.
ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
The information required by this Item13Item 13 of Form 10-K is incorporated herein by reference to our 20192022 Proxy Statement.
ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES
The information required by this Item 14 of Form 10-K is incorporated herein by reference to our 20192022 Proxy Statement.
PART IV
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
1.    Financial Statements. See Index to Consolidated Financial Statements in Part II, Item 8 of this Form 10-K.
 Incorporated by Reference
Exhibit
Number
Exhibit DescriptionFormFiling DateExhibit NumberSEC File No.Filed
Herewith
3.18-K4/26/113.3 000-15175
3.2 8-K10/9/183.1 000-15175
3.38-K1/18/223.1 000-15175
4.110-K1/25/194.1 000-15175
4.2S-32/26/164.1 333-209764
4.38-K2/3/204.1 000-15175
4.4 8-K1/26/154.1 000-15175
4.5 X
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 Incorporated by Reference
Exhibit
Number
Exhibit DescriptionFormFiling DateExhibit NumberSEC File No.Filed
Herewith
10.110-K1/15/2110.1 000-15175
10.2A8-K4/13/1810.2 000-15175
10.2B8-K1/26/1810.6 000-15175
10.2C8-K1/28/1910.5 000-15175
10.2D8-K1/28/1910.2 000-15175
10.2E8-K1/28/1910.3 000-15175
10.3A8-K4/12/1910.1 000-15175
10.3B8-K1/30/2010.2 000-15175
10.3C8-K1/30/2010.3 000-15175
10.3D8-K1/27/2110.2 000-15175
10.3E8-K1/27/2110.3 000-15175
10.3F10-Q6/26/1910.35B000-15175
10.3G10-K1/15/2110.3E000-15175
10.3H10-Q6/26/1910.35C000-15175
10.48-K12/11/1410.2 000-15175
10.510-Q6/26/0910.12 000-15175
10.6A10-K1/20/1510.19 000-15175
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 Incorporated by Reference
Exhibit
Number
Exhibit DescriptionFormFiling DateExhibit NumberSEC File No.Filed
Herewith
10.6B10-K1/21/2010.6B000-15175
10.7 8-K10/19/1810.1 000-15175
10.88-K12/10/2010.1 000-15175
10.108-K1/27/2110.4 000-15175
10.1110-K1/15/2110.12000-15175
21X
23.1X
24.1X
31.1   X
31.2   X
32.1   X
32.2   X
101.INSInline XBRL Instance - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.   X
101.SCHInline XBRL Taxonomy Extension Schema   X
101.CALInline XBRL Taxonomy Extension Calculation   X
101.LABInline XBRL Taxonomy Extension Labels   X
101.PREInline XBRL Taxonomy Extension Presentation   X
101.DEFInline XBRL Taxonomy Extension DefinitionX
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1.Incorporated by Reference
Exhibit
Number
Exhibit DescriptionFormFiling DateExhibit NumberSEC File No.Filed
Herewith
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Part II, Item 8 of this Form 10-K.Exhibit 101)
    Incorporated by Reference**    
Exhibit
Number
 Exhibit Description Form Filing Date Exhibit Number SEC File No. 
Filed
Herewith
             
3.1
  8-K 4/26/11 3.3
 000-15175  
             
3.2
  8-K 10/9/18 3.1
 000-15175  
             
3.3
  8-K 10/9/18 3.2
 000-15175  
             
4.1
          X
             
4.2
  S-3 2/26/16 4.1
 333-209764  
             
4.3
  8-K 1/26/10 4.1
 000-15175  
             
4.4
  8-K 1/26/15 4.1
 000-15175  
             
10.1A
  10-Q 4/9/10 10.1
 000-15175  
             
10.1B
  10-K 1/23/09 10.3
 000-15175  
             
10.1C
  10-K 1/26/12 10.13
 000-15175  

    Incorporated by Reference**    
Exhibit
Number
 Exhibit Description Form Filing Date Exhibit Number SEC File No. 
Filed
Herewith
             
             
10.2
  10-Q 6/29/16 10.3
 000-15175  
             
10.3A
  8-K 4/13/18 10.2
 000-15175  
             
10.3B
  8-K 12/20/10 99.4
 000-15175  
             
10.3C
  8-K 1/26/18 10.6
 000-15175  
             
10.3D
  10-Q 10/7/04 10.11
 000-15175  
             
10.3E
  8-K 1/28/15 10.2
 000-15175  
             
10.3F
  8-K 1/28/15 10.3
 000-15175  
             
10.3G
  8-K 1/29/16 10.2
 000-15175  
             
10.3H
  8-K 1/29/16 10.3
 000-15175  
             
10.3I
  8-K 1/27/17 10.2
 000-15175  
             
10.3J
  8-K 1/27/17 10.3
 000-15175  
             
10.3K
  8-K 1/26/18 10.2
 000-15175  
             
10.3L
  8-K 1/26/18 10.3
 000-15175  
             
10.3M
  8-K 12/20/10 99.6
 000-15175  
             
10.3N
  8-K 12/20/10 99.7
 000-15175  
             

    Incorporated by Reference**    
Exhibit
Number
 Exhibit Description Form Filing Date Exhibit Number SEC File No. 
Filed
Herewith
             
10.3O
  8-K 12/20/10 99.8
 000-15175  
             
10.4A
  10-Q 6/28/13 10.17
 000-15175  
             
10.4B
  8-K 12/20/10 99.10
 000-15175  
             
10.4C
  8-K 1/28/13 10.7
 000-15175  
             
10.5
  8-K 12/11/14 10.2
 000-15175  
             
10.6
  10-Q 6/26/09 10.12
 000-15175  
             
10.7
  10-K 1/20/15 10.19
 000-15175  
             
10.8
  8-K 10/19/18 10.1
 000-15175  
             
10.9
  8-K 10/19/18 10.2
 000-15175  
             
10.10
  10-Q 8/6/09 10.3
 000-52076  
             
10.11
  10-K 2/27/09 10.10
 000-52076  
             
10.12
  S-8 1/27/11 99.1
 333-171902  
             
10.13
  S-8 7/29/11 99.1
 333-175910  
             
10.14
  S-8 10/7/11 99.1
 333-177229  
             
10.15
  S-8 11/18/11 99.1
 333-178065  
             
10.16
  S-8 1/27/12 99.1
 333-179221  
             

    Incorporated by Reference**    
Exhibit
Number
 Exhibit Description Form Filing Date Exhibit Number SEC File No. 
Filed
Herewith
             
10.17A
  S-8 1/23/13 99.1
 333-186143  
             
10.17B
  S-8 1/23/13 99.2
 333-186143  
             
10.18
  S-8 8/27/13 99.1
 333-190846  
             
10.19
  S-8 8/27/13 99.2
 333-190846  
             
10.20A
  S-8 9/26/14 99.1
 333-198973  
             
10.20B
  S-8 9/26/14 99.2
 333-198973  
             
10.20C
  S-8 9/26/14 99.3
 333-198973  
             
10.21
  S-8 3/13/15 99.1
 
333-202732

  
             
10.22
  S-1 3/26/14 10.2
 333-194817  
             
10.23
  S-1A 7/7/14 10.3
 333-194817  
             
10.24
  S-8 6/27/18 99.14
 333-225922  
             
10.25
  8-K 12/14/17 10.1
 000-15175  
             
10.26
  8-K 1/28/15 10.5
 000-15175  
             
10.27
  8-K 1/29/16 10.5
 000-15175  
             
10.28
  8-K 1/29/16 10.4
 000-15175  
             
10.29
  8-K 1/27/17 10.5
 000-15175  
             
10.30
  8-K 1/26/18 10.5
 000-15175  
             
10.31
  10-K 1/19/16 10.32
 000-15175  
             
10.32
  10-K 1/20/17 10.32
 000-15175  
             
10.33
  10-K 1/22/18 10.29
 000-15175  
             
10.34
  8-K 1/24/19 10.1
 000-15175  
             

    Incorporated by Reference**    
Exhibit
Number
 Exhibit Description Form Filing Date Exhibit Number SEC File No. 
Filed
Herewith
             
10.35
  8-K 9/21/18 2.1
 000-15175  
             
21
          X
             
23.1
          X
             
24.1
          X
             
31.1
       
   X
             
31.2
       
   X
             
32.1
          X
             
32.2
          X
             
101.INS XBRL Instance         X
             
101.SCH XBRL Taxonomy Extension Schema         X
             
101.CAL XBRL Taxonomy Extension Calculation         X
             
101.LAB XBRL Taxonomy Extension Labels         X
             
101.PRE XBRL Taxonomy Extension Presentation         X
             
101.DEF XBRL Taxonomy Extension Definition         X
___________________________

*Compensatory plan or arrangement. 
*Compensatory plan or arrangement. 
**References to Exhibits 10.11 and 10.12 are to filings made by Omniture, Inc.
The certifications attached as Exhibits 32.1 and 32.2 that accompany this Annual Report on Form 10-K, are not deemed filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing of Adobe Inc. under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Form 10-K, irrespective of any general incorporation language contained in such filing.
††References to Exhibits 10.22 through 10.23 are to filings made by TubeMogul, Inc.


ITEM 16. FORM 10-K SUMMARY
None.

99

SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
ADOBE INC.
By:/s/ JOHN MURPHYDANIEL DURN
John MurphyDaniel Durn
Executive Vice President and
Chief Financial Officer
(Principal Financial Officer)
Date: January 25, 201921, 2022




POWER OF ATTORNEY
KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Shantanu Narayen and John Murphy,Daniel Durn, and each or any one of them, his or her lawful attorneys-in-fact and agents, for such person in any and all capacities, to sign any and all amendments to this report and to file the same, with all exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all that either of said attorneys-in-fact and agent, or substitute or substitutes, may do or cause to be done by virtue hereof. 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
SignatureTitleDate
SignatureTitleDate
/s/ SHANTANU NARAYENJanuary 25, 201921, 2022
Shantanu Narayen
Chairman of the Board of Directors
President and
Chief Executive Officer

(Principal Executive Officer)
/s/ JOHN MURPHYDANIEL DURNJanuary 25, 201921, 2022
John MurphyDaniel DurnExecutive Vice President, Chief Financial Officer (Principal Financial Officer)
/s/ MARK GARFIELDJanuary 25, 2019
Mark GarfieldVice President, Corporate Controller and Chief Accounting Officer (Principal Accounting Officer)
/s/ JAMES DALEYJanuary 25, 2019
James DaleyDirector
/s/ AMY BANSEJanuary 25, 2019
Amy BanseDirector

Signature/s/ MARK GARFIELDTitleDateJanuary 21, 2022
/s/ EDWARD BARNHOLTMark GarfieldSenior Vice President, Corporate Controller and Chief Accounting Officer
(Principal Accounting Officer)
January 25, 2019
Edward BarnholtDirector
/s/ ROBERT BURGESSJanuary 25, 2019
Robert BurgessDirector
/s/ FRANK CALDERONIJanuary 25, 201921, 2022
Frank CalderoniDirector
/s/ AMY BANSEJanuary 21, 2022
Amy BanseDirector
/s/ BRETT BIGGSJanuary 21, 2022
Brett BiggsDirector
100

SignatureTitleDate
/s/ MELANIE BOULDENJanuary 21, 2022
Melanie BouldenDirector
/s/ LAURA DESMONDJanuary 25, 201921, 2022
Laura DesmondDirector
/s/ CHARLES GESCHKESPENCER NEUMANNJanuary 25, 201921, 2022
Charles GeschkeSpencer NeumannDirector
/s/ KATHLEEN OBERGJanuary 21, 2022
Kathleen ObergDirector
/s/ DHEERAJ PANDEYJanuary 21, 2022
Dheeraj PandeyDirector
/s/ DAVID RICKSJanuary 25, 201921, 2022
David RicksDirector
/s/ DANIELDAN ROSENSWEIGJanuary 25, 201921, 2022
DanielDan RosensweigDirector
/s/ JOHN WARNOCKJanuary 25, 201921, 2022
John WarnockDirector





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SUMMARY OF TRADEMARKS
 The following trademarks of Adobe Inc. or its subsidiaries, which may be registered in the United States and/or other countries, are referenced in this Form 10-K:
Acrobat
Acrobat Reader
Adobe
Adobe ConnectAero
Adobe CreativeSyncAudition
Adobe DimensionExperience Cloud
Adobe Fresco
Adobe Premiere
Adobe Premiere Rush
Adobe Sensei
After Effects
Behance
Creative Cloud
Creative Cloud Express
Document Cloud
Frame.io
Illustrator
InCopy
InDesign
LightroomJourney Optimizer
LiveCycle
MagentoLightroom
Marketo
Photoshop
PostScript
Premiere Pro
Premiere Rush
Reader
Sensei
TubeMogulSubstance 3D Designer
TypekitSubstance 3D Modeler

Substance 3D Painter
Substance 3D Sampler
Substance 3D Stager
Workfront


All other trademarks are the property of their respective owners.

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