SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                ----------------

                                    FORMForm 10-K

                        FOR ANNUAL AND TRANSITION REPORTS
                     PURSUANT TO SECTIONS 13 OR 15(D)15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

(Mark One)

(x)[x] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D)15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934
For the fiscal year ended December 31, 19992001

                                       OR

(_)[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D)15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934
For the transition period from _________ to _________

                          Commission file number 1-7516

                                   KEANE, INC
                                   ----------
             (Exact Name of Registrant as Specified in Its Charter)

Massachusetts                                             04-2437166
- -------------                                             ----------
(State or Other Jurisdiction                              (I.R.S. Employer
of Incorporation or Organization)                         Identification Number)

Ten City Square, Boston, Massachusetts                    02129
- --------------------------------------                    -----
(Address of Principal Executive Offices)                  (Zip Code)

Registrant's telephone number, including area code: (617) 241-9200
                                                    --------------

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class                    Name of Each Exchange on Which Registered
- -------------------                    -----------------------------------------
Common Stock, $.10 par value           American Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: NONE

Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes X[X] No ___[_]

- -----

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. (_)[_]

The aggregate market value of the Common Stock held by nonaffiliates of the
registrant, based on the last sale price of the Common Stock on the AMEX on
March 10, 2000,8, 2002, was $1,508,163,647.$1,019,651,000. As of March 10, 2000, 69,862,4468, 2002, 75,475,071 shares of
Common Stock, $.10 par value per share, and 284,987284,891 shares of Class B Common
Stock, $.10 par value per share, were issued and outstanding.

Documents Incorporated by Reference. The Registrant intends to file a definitive
proxy statement pursuant to Regulation 14A, promulgated under the Securities
Exchange Act of 1934, as amended, to be used in connection with the Registrant's
Annual Meeting of Stockholders to be held on May 31, 2000.29, 2002. The information
required in response to Items 10-13 of Part III of this Form 10-K is hereby
incorporated by reference to such proxy statement.


                                       1



PART I
- ------

ITEM 1.              BUSINESS

GENERALOVERVIEW

Keane, Inc. (together(collectively with its subsidiaries, "Keane" or "the Company,"
unless the context requires otherwise) is a leading provider of e-business, Information
Technologyinformation
technology (IT), and business consulting services. The Company helps clients plan, build,
and manage business systems and implement business processes, organizational
change, and change management programs to realize value from their IT and
e-business initiatives. In business since 1965, Keane has steadily focused on helping clients leverage
technology to improve business performance. Today, this focus is the thread
tying together all of the Company's service offerings. Keane's clients are
increasingly looking to harness the power of the Internet and newer
technologies, and integrate these technologies with existing systems to
transition to a business-to-business (B2B) e-commerce environment. At the same
time, effectively managing and improving existing systems has become more
critical than ever, given the importance of these systems to e-commerce
initiatives.

As a result, Keane sees its e-business and applications development and
management services as key drivers of growth. To meet this market need, the
Company expanded its e-Solutions capability in 1999 to offerhelps clients a full
life-cycle solution from strategy developmentoptimize business performance through design, implementation,
integration,the innovative use
and management of e-business solutions. Keane also continues to
invest in its Applications Development and Management Outsourcing solution,
which it considers among the best in the industry. This conclusion is based on
consultations with industry analyst firms, audits of Keane's projects by the
Center for Systems Management (against the Capability Maturity Model--the CMM),
and benchmarking Keane's productivity against the Quantitative Software
Management's (QSM) metrics repository of 20,000 completed IT projects within the
industry.information technology. Keane's clients consist primarily of
Fortune 1000 organizationsGlobal 2000 companies across every major industry, healthcare organizations, and
government agencies. The CompanyKeane provides its services clients on athrough an extensive network of
local level through branch offices in major markets ofNorth America and in the United Kingdom, and through
Advanced Development Centers in the United States, Canada, and India. This
integrated client service model enables Keane to deliver services to customers
on-site, off-site, at its near-shore facilities in Canada and through its
offshore development centers in India. Branch offices work in conjunction with
the United Kingdom. These officesCompany's business consulting arm, Keane Consulting Group, and are supported
by centralized practices representingStrategic Practices and Quality Assurance Groups. The Company
develops a high percentage of recurring revenue as a result of its multi-year
outsourcing contracts, broad range of service offerings, and track record of
delivering quality IT solutions consistently and reliably.

Keane seeks to improve its cash position by marketing services that encourage
long-term relationships with customers. The Company rigorously manages its
internal investments and looks to gain economies of scale by enhancing critical
mass to increase revenues in order to decrease Selling, General, &
Administrative ("SG&A") expenses as a percentage of revenue. The Company also
attempts to continuously improve and accelerate the collection of its
receivables. The Company had $129.2 million in cash and investments at the end
of 2001 after the payment of approximately $73.1 million of cash related to
Keane's core services and key competencies.acquisition of Metro Information Services, Inc. on November 30, 2001.

Keane is a Massachusetts corporation headquartered in Boston. Its common stock
is traded on the American Stock Exchange under the symbol KEA. Information on
Keane can be accessed on the Company's web site at www.keane.com or through its
Investor Relations line at 1-800-75-KEANE.

SERVICES

Keane offers an integrated mixa full range of end-to-end businessservices that span the full Plan, Build and IT solutions. The
Company divides its business intoManage
life cycle. Specifically, Keane focuses on three main lines:highly synergistic service
offerings: Business and IT Consulting, e-Solutions (including its ApplicationsApplication Development and& Integration services)(ADI), and
ApplicationsApplication Development and Management Outsourcing. For each business line,
Keane offers(ADM) Outsourcing, which is Keane's
flagship service offering. Business Consulting revenue is reported within the
Company's Plan sector. ADI revenue is reported in the Build sector. As part of
its Build services, the Company also provides a full life cycle solution.full-line of healthcare
information systems and related IT consulting and IT integration services for
healthcare organizations. ADM Outsourcing revenue is reported in the Company's
Manage sector. Keane believes its comprehensivebroad range of service positions the Companyservices position it as a
strategic partner to clients, because these
services enable Keaneenabling it to identify and implement
completecomprehensive solutions that meet clients' specific business requirements.

The paragraphs below outlineBusiness Consulting (Plan services)

Keane's core business lines and some of the key
competencies it draws on to deliver its solutions.

Business and IT Consulting (plan services)

Keane'smanagement consulting services represent a critical component in the
Company's ability to help clients achieveoptimize their businesses for today's economy.
The Company provides its business value from IT investments. These consulting services focusthrough Keane Consulting
Group (KCG), the Company's business and management consulting arm. A recent
study by International Data Corporation (IDC), an independent research firm,
forecasts that the worldwide market for business consulting services is expected
to grow at a compounded annual growth rate of 11% through 2005. KCG helps
companies to maximize productivity, increase revenue, reduce costs, and create
capacity for future growth by identifying high-value business opportunities and
providing clients with both strategy and implementation services. KCG delivers
its services by taking a holistic view of business processes, organizational
design and technology architecture. Its operations improvement services can be
divided into three core competency areas: insurance and financial services,
manufacturing and distribution, and technology services. Typical client
engagements include: assisting with the integration of mergers and acquisitions,
streamlining customer operations, optimizing supply chains, enhancing
customer-facing processes, and aligning IT and business strategies. KCG helps
Keane develop strong relationships with senior executives and other
decision-makers. In addition, consulting engagements often lead to follow-on IT
projects as clients rely on assisting companiesKeane to support an idea from its genesis through
implementation and eventual management.


                                       2



Application Development & Integration (Build services)

In an increasingly global, networked and information-based economy, application
software is becoming more complex, requiring tighter and more sophisticated
integration between front-end and back-end systems to enhance access to critical
corporate data, enable high-value process improvements, and enhance customer
service. As a result, Keane focuses its project-based Application Development
and Integration (ADI) business on the rapidly growing Enterprise Application
Integration (EAI), supply chain, and customer service areas. A recent study by
IDC forecasts that the worldwide market for systems integration services is
expected to grow at a compounded annual growth rate of 15% through 2005. As a
firm with broad-based expertise across the full spectrum of technical
requirements, Keane has become a top-tier provider of large, complex software
development and integration projects for Global 2000 companies. The Company also
provides ADI services for the public sector, which includes agencies within the
U.S. Federal government, various states and other local government entities.
Revenue from public sector business represented approximately 16.5% of Keane's
total revenue in transforming their strategy,
processes, organization, and IT infrastructure for competitive advantage.
Findings and recommendations oftentimes become the foundation for successful
transitionsyear 2001. Typical client engagements include the
development of software to e-business as well as key IT decisions, such ascreate an integrated supply or value chain, the
implementation of new technologies, overhauls of existing systems, and integration of
customer-facing business systems with back-office platforms and applications.
The Keane Consulting


                                       2


Group offers the following services: e-Strategy (e-business strategy
development), Operations Improvement, e-Transformation (services that focus on
updating a client's business model and processes in alignment with e-business
requirements), andan enterprise Customer Relationship Management Strategy services. Clients
undergoing organizational change associated(CRM) solution
and its integration with transforming their business to
leveragean Enterprise Resource Planning (ERP) system, and the
Internet, integrating mergers and acquisitions, or adapting to
governmental deregulation may benefit from these services.

e-Solutions (e-Architecture, Online Branding, Applications Development and
Integration) (build services)

Keane's e-business services (marketed under the e-Solutions name) help clients
exploit new technology to meet their business objectives. Offerings and
capabilities range from e-architecture planningdesign and implementation to creative
web designof an integrated online state vehicle registration and
development, application development and integration,
architecture planning, data warehousing, implementation of customer relationship
management (CRM) technologies, and enterprise application integration. This
range ofmotor carrier services responds to clients, which are increasingly concentrating on
ways they can leverage Internet technologies in their organizations. Many of
Keane's clients are focused on supply chain optimization, e-markets, exchanges,
and e-procurement initiatives due to their tremendous return on investment.system.

Keane believes that it is well positioned to manage suchcapture large-scale, ADI projects
because offrom both the strength ofcommercial and public sector markets due to its core competencies
in project and program management, IT architecture, advanced application
development, and legacy system integration. The Company anticipates that these
competencies, delivery
methodologies,together with its long-term relationships with Global 2000
companies, will enable it to benefit from an economic recovery and quality assurance processes.

This business line also includes Keane's Healthcare Solutions practice, which
offers a suite of Healthcare Information Systems (HIS) and related consulting
and IT services. Keane's HIS products provide the architecture to streamline and
link financial, patient care, and clinical operations across hospitals, group
practices, long-term care facilities, and HMOs. The systems are compatible with
the operating systems used by healthcare institutions nationwide, including an open UNIX platform as well as IBM's AS/400 and RS/6000 environments. In
addition, Keane's broad range of services can help healthcare clients address
ongoing HIPAA requirements, a legislative act which is expected to have
far-reaching implicationsincrease
in spending on the industry's IT infrastructure and business
operations.

Applicationsinformation technology.

Application Development and Management (ADM) Outsourcing (manage(Manage services)

The need to manage critical business applications continues to expand rapidly as
companies add systems to their application portfolios. Given the need to focus
on core competencies and a growing dependence on information technology,
maximizing return on investment from existing application portfolios has become
a critical objective of many organizations. As a result, Global 2000 companies
are turning to best-of-breed outsourcing as an effective solution for building
and supporting their IT systems better, faster, and more cost-effectively.
According to IDC, the market for application outsourcing is expected to grow at
a compounded annual growth rate of 29% through 2005.

Keane's ADM Outsourcing services helpservice helps clients effectively manage and enhance existing business systems
to improvemore efficiently and more reliably, improving the performance of these
applications while better controlling costs. Under this service offering, Keane
manages clients'assumes responsibility for the management of a client's business applications
with commitmentsgoals of: instituting operational efficiencies that provide cost savings
over current operations; implementing improvements that reduce time-to-market
and enhance flexibility in responding to improvingchanging business needs; freeing
personnel resources and management attention for other strategic priorities; and
achieving higher user satisfaction. Some outsourcing engagements include the
hiring of a client's IT personnel as part of the agreement. In these instances,
Keane trains client staff in its proprietary methodologies and processes to work
on the client outsourcing engagement.

Keane seeks to obtain competitive advantages in the ADM Outsourcing market by
generating measurable client benefit, using world class methodologies,
referencing its Global 2000 client base, and emphasizing its continuous process
improvement and seamless client service delivery model. On March 15, 2002, Keane
acquired SignalTree Solutions, a U.S.-based corporation with two development
facilities in India. The addition of SignalTree's delivery capability expanded
Keane's flexible delivery model to include two offshore software quality, processes,development
centers in India. Since the benefit that Keane seeks to provide its customers is
based on management and costs.process improvements, the Company's ADM Outsourcing
business spans multiple vertical industries and includes a broad range of
technologies.

The effectiveness of Keane's ADM Outsourcing capability is demonstrated by the
fact that 37 of its outsourcing engagements may also encompass developmenthave been independently assessed at
Level 3 or 4 on the Software Engineering Institute's (SEI) Capability Maturity
Model (CMM). In addition, SignalTree's technology centers in Hyderabad and Delhi
are independently evaluated at Level 5 on the SEI CMM and comply with ISO 9001
standards. The SEI CMM has five levels of new applications, as directed by
clients.process maturity, and many IT
organizations typically operate at Level 1, the lowest level of maturity. Since
1997, Keane has used the Software Engineering Institute's
Capability Maturity Model (CMM)SEI CMM as a standard for objectively measuring its
success in improving its client's application management. This movemanagement environment. The SEI
CMM has given
Keane a strategic advantage inbecome the applicationindustry's standard method for evaluating the effectiveness
of an IT environment and the process maturity of outsourcing area, as Keane is one
of the only leadingvendors.


                                       3



ADM outsourcing providers to actively gauge its delivery
against this industry standard. To date,provides Keane has earned CMM Level 3 or greater
distinction on 27 engagements.with large client engagements that usually span
three-to-five years in duration. In addition, outsourcing projects typically
supply Keane is expanding its metrics
strategywith contractually-obligated recurring revenue, and with an
incumbent position from which to incorporate QSM Productivity Index.

SERVICE DELIVERY MODEL

Throughout the 1990s as Keane refined its end-to-end solutions, thecross-sell other solutions. The Company transformed its service delivery modelhas
observed historically that consistently providing measurable business value
within an existing client account strongly positions it to accommodate profitable growthwin additional
outsourcing engagements and optimal customer service. The transition combines service delivery via local
branch offices with expertise provided by centralizeddevelopment and integration projects.

Healthcare Solutions

Keane's Healthcare Solutions Division (HSD) develops and markets a complete line
of patient management, financial management, clinical, long-term care and
practice groups. These
practices represent core service offerings (e.g., Consulting, e-Solutions, and
ADM Outsourcing) and critical competencies, such as vertical specialization and
Keane's application development center.

Keane considers this client-centric delivery model an important meansmanagement systems for achieving the following:
1. increasing sales and revenue growth,
2. providing higher value services and thereby enhancing margins,
3. strengthening client relationships and recurring revenues,
4. cross-selling the full breadth of its services,
5. lowering the costs of doing business, and


                                       3


6. maintaining employee satisfaction and thus retention.

This delivery model presents advantages to clientshealthcare organizations, as well among them
responsiveas related IT
consulting and proactive service, cost efficiencies, and a greater level of
staffing continuity.IT integration services. Keane client's benefit from the convenience and
attentiveness of being served locally by its branch offices while also
benefiting from Keane's company-wide knowledge and experience through its
centralized practice groups. Each of these factors contributes to client
satisfaction levels. Keane's intent is to maximize synergies between its strong
field organization and its enterprise practices to fuel sales and support
world-class delivery across the organization.

STRATEGIC DIFFERENTIATORS AND STRENGTHS

Keane considers the following competitive strengths vis-a-vis new entrants and
existing competitors.

1.   End-to-end solutions. Keane's integrated line of services equip it with the
     capabilities to partner with clients in their mission to leverage
     Information Technology to improve business performance. Specifically, Keane
     can design, develop, integrate, and manage business-critical software
     applications and advise clients on process and organizational improvements
     to take advantage of these applications. This range of competencies enables
     Keane to help clientshelps healthcare organizations
overcome the challenge of "enterprise integration"
     whichproviding higher quality patient care while
administering more efficient operations through the use of information
technology. In addition, Keane's broad range of services help healthcare clients
address ongoing Health Insurance Portability and Accountability Act (HIPAA)
requirements. HIPAA is essentialFederal legislation designed to successimprove efficiency in such areas asthe
national healthcare system and protect the privacy of health information. It is
expected to have far-reaching implications on the healthcare industry's IT
infrastructure and business operations. HSD revenues are currently reported
under Keane's ADI (Build) business line.

STRATEGY/DISTINCTIVE CAPABILITIES

Keane's mission is to help companies optimize business ("B2B"), e-commerce,performance through the
innovative use and customer relationship management. Enterprise
     integration encompassesmanagement of information technology (IT). In addition, Keane
aligns its internal focus, measurement processes, and compensation systems to
promote the integrationconsistent generation of new technologies across multiple
     platforms, with existing systems, and with core business processes.long-term shareholder value. The Company's
comprehensive offeringsvision is to be recognized as one of the world's great IT services firms by its
customers, employees, and enterprise integration expertise,
     together with its high customer intimacy, is a significant combination
     distinguishing Keane from existing competitors and establishing barriers to
     entry for new competitors.

2.   Strong customer relationships. Keane has more than 1,400 client
     relationships, which provides a strong channel for developing a deep
     understanding of client business and IT requirements, marketing the full
     scope of its integrated service offerings, and enabling a high percentage
     of recurring revenues.shareholders. Keane seeks to build long-term relationships withaccomplish this objective
by providing high quality and effective IT solutions for its clients

3.   Strong distribution.customers. The
demandCompany endeavors to create a positive and supportive work environment for e-business application developmentits
employees to foster creativity, teamwork, and management services, in particular, are mass market opportunities. Keane's
     extensive branch office distribution (across North America and the United
     Kingdom) allows it to capture and deliver business in each of the
     geographic markets where it operates. This allowsindividual excellence.

Distinctive capabilities that enable Keane to cost-effectively
     deliver solutions withvalue to its customers,
and to reach its financial milestones, include a minimum of sales, general, and administrative
     (SG&A) expense. It also enables the development of high-level customer
     intimacy and satisfaction.

4.   Expertise integrating new and old technology. Keane's technical
     competencies cut across newer Internet technologies and older legacy
     platforms, and in integrating the two. This range of expertise enables
     Keane to develop customer-facing e-business applications that are
     integrated with the back office and data warehouses--a fundamental
     technological challenge that virtually all companies face as they try to
     implement e-business initiatives. Keane has extensive experience with
     enterprise application integration gained from its efforts in extending the
     value of clients' existing business systems.

5.   Project management competencies. Unlike newer entrants to the market, Keane
     has extensiverelentless focus on processes
improvement, mature competencies in project and program management, along with a comprehensive
     setconsistent
use of mature delivery methodologies. Keane also hasmethodologies, a strong quality assurance function, and programa seamless client
service delivery model. This model currently includes providing services to
customers on-site at a client's facility, off-site at a separate location,
near-shore at Keane's Advanced Development Center in Canada, and offshore at one
of the Company's two Software Development Centers in India. The Company believes
that the benefits of its seamless delivery model include: the use of common
processes, management, system.and metrics to improve predictability; a single point of
contact to enhance accountability; the flexibility to move and balance workload
based on business need; and the ability to optimize economic benefit. The
Company continues to invest in these disciplinesits delivery model and assetscompetencies in order to
add value to its individualstrategic service offerings and to further strengthen its
capabilities.

Keane's goal is to leverage its core competencies and financial capabilities to
gain market share and competitive strength as well as to increase shareholder
value during the current economic downturn, and to strongly position itself to
take advantage of future increases in assumingIT spending. As a "prime
     contractor" roleresult, the Company has
intensified its internal focus to strengthen the differentiation and market
position of its ADM Outsourcing services. In addition, the Company has
concentrated its Business Consulting and Application Development and Integration
(ADI) services within market segments where it believes demand for such services
will increase in the event of an economic recovery. To enhance its efforts, the
Company is seeking to acquire other IT services firms, at what it considers
favorable purchase prices, in order to increase its critical mass and obtain
additional customers to which it can cross-sell its services.

Business Model

Keane remains focused on large e-business initiatives involvingits core strengths and follows a seriesbusiness model that is
intended to help the Company achieve sustainable growth. This business model
includes five major elements: recurring revenue, critical mass, operational
excellence, synergy across business units and repeatable solutions. The
combination of complexthese elements helps Keane to mitigate short-term fluctuations in
the IT services market and concurrent projects.generate significant long-term per share value.

1.    Recurring Revenue - Keane believes the most important ingredient for
      long-term success in the IT services industry is recurring revenue. The
      Company seeks to build recurring revenue through a combination of services
      provided over multi-year contracts and close customer relationships. The
      Company attempts to increase contractually obligated recurring revenue
      with its ADM Outsourcing service, through which Keane


                                       4



      typically manages and enhances applications under three-to-five year
      contracts. These contracts provide Keane with significant opportunities
      for expansion and add-on business, while the Company's broad range of
      Plan, Build, and Manage services enables cross-selling opportunities.
      Keane's local branch presence allows the Company to gain a high degree of
      customer intimacy and an understanding of customers' evolving needs,
      providing a ready market for new services. Keane earns customer loyalty by
      providing concrete and measurable business value through the consistent,
      high quality delivery of its services.

2.    Critical Mass - Critical mass is essential for gaining market and
      financial leverage. Increasing critical mass drives down SG&A cost as a
      percentage of revenue, allows depth and breadth of capabilities, and
      builds market presence and mind share to support sales and recruiting
      efforts. Keane's strategy to achieve critical mass is to concentrate on
      business lines and geographic markets where the Company has or can
      establish leadership. These business lines are Business Consulting,
      Application Development & Integration, and ADM Outsourcing. Keane plans to
      focus on geographic markets within North America and Western Europe and
      strives to achieve significant market share in those markets through
      organic growth, supplemented by acquisitions.

3.    Operational Excellence - Already a recognized leader in providing cost
      effective and predictable delivery of services to clients, Keane is
      committed to operational excellence and continuous process improvement in
      all of its functions. Being efficient enables Keane to offer its customers
      high value services at competitive rates without compromising the
      Company's performance margins. Keane achieves operational excellence
      through critical mass, lower travel costs due to its local branch
      presence, process improvements, high utilization of staff, and its
      flexible and integrated client service delivery model. Keane's dedication
      to continuous process improvement is demonstrated through investments in
      measurement programs and the creation of the Keane Center for Excellence
      focused on quality and efficiency enhancements. Operational efficiency
      enables Keane to maintain profitability regardless of macro-economic
      conditions.

4.    Synergy Across Business Units - As a services company dedicated to turning
      customer technology challenges into business opportunities, it is
      imperative that Keane share resources and organizational experience. No
      single business unit can have all of the necessary talent and knowledge to
      meet every possible challenge. Keane strives to be a boundaryless
      organization serving its customers through a local relationship while
      providing access to the best solutions and resources across the Company.
      Keane seeks to accomplish this goal through knowledge management processes
      and systems, methodologies, comprehensive training programs, and strategic
      practices. The responsibilities of strategic practices include collecting,
      refining, and disseminating Keane's intellectual capital through the
      identification of best practices and the development of world-class
      methodologies. These practices enable Keane's branch offices to better
      sell and deliver the Company's business solutions.

5.    Repeatable Solutions - Well-defined, repeatable solutions enable Keane to
      leverage its extensive distribution channel and address widespread market
      needs. Based on extensive organizational experience, Keane's solutions are
      process intensive and backed by well defined methodologies and management
      disciplines. When combined with a strong project management capability,
      these characteristics ensure solutions that are repeatable, measurable,
      and trainable. These factors, in turn, enhance quality, customer
      satisfaction, and profitability.

CLIENTS AND MARKETPLACE DRIVERS

Keane's clients consist primarily of the Fortune 1,000Global 2000 organizations, but also
include government
agencies, and healthcare organizations, and "dot com" or Internet
start-ups.organizations. These organizations generally have
significant IT budgets and/orand depend on service providers to help them fulfill
their business optimization and software design, development, implementation,
and management needs.


                                       45



In 1999,2001, the Company derived its revenue from the following industry groups:

Industry                                  Percentage of Revenue
- --------                                  ---------------------
Manufacturing                                      21.3%21.7%
Financial Services                                 17.5%21.6%
Government                                         16.6%16.5%
Healthcare                                         12.3%
Energy/Utilities                                    7.1%
           Healthcare                                         11.7%9.5%
High Technology/Software                            10.7%
           Telecommunications                                  5.7%8.9%
Retail/Consumer Goods                               5.6%5.2%
Other                                               3.8%2.8%
Telecommunications                                  1.5%

The following table is a representative list of clients for which Keane provided
services in 1999.2001:

- --------------------------------------------------------------------------------
3M Corporation                               GMAC
Aldus Corp.                       GTE Data Service Incorporated
American Express Co., Inc.        Guardian Life Insurance
Ameritech                         Hoffmann-La Roche, IncMcDonald's Corporation
- --------------------------------------------------------------------------------
Allmerica                                    MemorialCare
- --------------------------------------------------------------------------------
Aon                                          Miller Brewing
- --------------------------------------------------------------------------------
AT&T Corporation                             International Business Machines CorporationState of Missouri
- --------------------------------------------------------------------------------
Bose Corporation                  J.D. Edwards
BankBoston Corporation            J.P. Morgan
Baxter Healthcare Corporation     Jewel Food Stores, Inc.
Baylor Health Care System         Johns Hopkins Hospital
Bell Atlantic                     Liberty Mutual Insurance Co.
BMW                               Life Care Centers of America
British Airways                   McDonald's Corporation
b-there.com                       McKesson Corporation
Cargill                           Microsoft Corporation
Carrier                           Miller Brewing
CIGNA Corporation                             National Assn. of Security Dealers
Cincinnati Bell Telephone         Northern Mutual Life Insurance
Department- --------------------------------------------------------------------------------
Baxter Healthcare Corporation                State of JusticeNew York
- --------------------------------------------------------------------------------
Baylor Health Care System                    State of North Carolina
- --------------------------------------------------------------------------------
Cargill                                      Northern Telecom, Inc.
Discover Card                     The Pillsbury Company
Eastman Kodak- --------------------------------------------------------------------------------
Carrier                                      State of Ohio
- --------------------------------------------------------------------------------
Centrica                                     Optimum Logistics
- --------------------------------------------------------------------------------
CGU                                          Pfizer
- --------------------------------------------------------------------------------
City of Chicago                              Pharmacia & Upjohn
- --------------------------------------------------------------------------------
Crawford & Company                           Princess Cruise Lines
Elf Atochem North America- --------------------------------------------------------------------------------
U.S. Department of Justice                   Procter & Gamble Company
EMC Corporation                   The- --------------------------------------------------------------------------------
Eastman Kodak Company                        Putnam Companies, Inc.
Energizer Battery Co.Investments
- --------------------------------------------------------------------------------
Ecolab                                       Reader's Digest Association, Inc.
Exxon Corporation- --------------------------------------------------------------------------------
Executive Office for U.S. Attorneys          Robert Wood Johnson Hospital
- --------------------------------------------------------------------------------
Fidelity                                     SD WarrenSecurity Benefit Group
- --------------------------------------------------------------------------------
Farmers Insurance Group                      SonyState Street Bank & Trust
- --------------------------------------------------------------------------------
First Bank                                   TransquestSony
- --------------------------------------------------------------------------------
Ford                                         U.S. CustomsSquare D
- --------------------------------------------------------------------------------
General Electric Company                     Supervalu
- --------------------------------------------------------------------------------
Great American Insurance                     TracFone
- --------------------------------------------------------------------------------
GMAC                                         Transcontinental Gas Pipeline
- --------------------------------------------------------------------------------
Guardian Life Insurance                      Tufts Health Plan
- --------------------------------------------------------------------------------
Honeywell                                    Unipart
- --------------------------------------------------------------------------------
International Business Machines Corporation  U.S. Air Force
- --------------------------------------------------------------------------------
Invacare                                     U.S. Customs
- --------------------------------------------------------------------------------
J.P. Morgan                                  West Publishing
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Johns Hopkins Hospital                       Whirlpool Corporation
The markets Keane services are experiencing major changes in business climate.
Increased competition, globalization, and deregulation are forcing companies to
devise new ways to differentiate their products and services and more
effectively acquire and retain customers. For most companies, this will require
a major transformation- --------------------------------------------------------------------------------
Liberty Mutual Insurance Co.                 Zurich Financial Services
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State of the organizational structure and business processes,
and significant investments in information technology.

In this environment, Internet technologies are becoming a channel for continuous
and real-time business transactions, including interaction with customers,
distribution of product and materials, and exchange of information with
suppliers, trading partners, and employees. In addition, companies must optimize
and integrate their back-office and legacy systems with newer technologies to
realize the potential of new technology implementations.


                                       5
Maine
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Keane's executive management, recognizing the implications of these forces,
expects the Company's primary revenue drivers will be its business consulting,
e-Solutions, and applications outsourcing services through 2002. E-business
includes B2B initiative as well as business-to-customer (B2C) projects. Industry
research firm Gartner Group forecasts the B2B market worldwide to grow from $145
billion in 1999 to $7.29 trillion in 2004. Moreover, by 2004, B2B e-commerce
will represent 7% of the forecasted $105 trillion total global sales
transactions, according to Gartner.

The Company has historically derived, and may in the future derive, a
significant percentage of its total revenue from a relatively small number of
clients. Keane's fiveten largest clients accounted for approximately 19%32% and 30% of the
Company's total revenuesrevenue during each of the years ended December 31, 19982001 and
1999.2000, respectively. The Company's two largest clients during 19982001 and 19992000 were
various organizationsagencies within the Federal Government and IBM. Federal Government
contracts accounted for approximately 5%6.9% and 7.5% of the Company's total
revenue in 2001 and 2000, respectively. IBM accounted for approximately 6.5% and
6% of the Company's total revenues
in 1998revenue for 2001 and 1999,2000, respectively. IBM accounted for approximately 6% of the
Company's total revenues for 1998 and 1999. A significant
decline in revenuesrevenue from IBM or the Federal Government couldwould have a material
adverse effect upon the Company's total revenues.revenue.


                                       6



With the exception of IBM and the Federal Government, no single client accounted
for more than 5% of the Company's revenuestotal revenue during any of the three years
ended December 31, 1999.2001.

In accordance with industry practices, nearly allpractice, many of the Company's orders are
terminable by either the client or the Company on short notice. The Company does
not believe that backlog is material to theits business. The Company had orders at
December 31, 19992001 of approximately $786$843 million, in comparison to orders of
approximately $900$740 million at December 31, 1998.

GROWTH STRATEGY

Keane's growth strategy unites a series of complementary initiatives all focused
on increasing revenue, enhancing margins, cross-selling services to existing
accounts, and developing new customers. The core elements of this strategy, as
described below, build on Keane's strengths and strategic programs that have
been under way throughout much of the 1990s:

o    Build an operating model capable of generating 25% CAGR. Keane has made
     significant strides over the past three years in developing and enhancing a
     complete line of services (its end-to-end solutions) to help clients derive
     business value from IT. These efforts have enabled Keane to evolve its
     revenue mix into higher margin solutions business. Through its operating
     model, the Company is focused on positioning itself as a premier provider
     of end-to-end solutions. Senior management attention is focused on the
     following areas:
     o    seamlessly integrating its strategic practices and branch operations
          to augment sale and delivery of the Company's full range of services,
     o    leveraging its vast geographic presence in the U.S., as well as its
          presence in Canada and the U.K.,
     o    leveraging its relationships and reputation with its large customer
          base,
     o    developing repeatable solutions to accelerate growth, and
     o    building scalable systems and processes to accommodate growth.

o    Leverage strategic practices to accelerate revenue and margin growth.
     Keane's strategic practices are an important means for targeting
     mass-market opportunities (e.g., e-business and application outsourcing)
     and expanding capabilities at the local level. These practices gather,
     refine, and disseminate Keane's best practices, including repeatable
     solutions that can be used across multiple client engagements throughout
     Keane's branches. Keane will continue to expand the value of these
     practices with vertical and domain expertise. The Company has a senior
     management team in place to direct integration of these practices with
     branch operations to enable Keane to sell and deliver its full
     "Plan-Build-Manage" capabilities across local markets.

o    Leverage branch structure to drive sales growth. Keane has made significant
     strides in developing "critical mass" in its branch organization and
     expanding its geographic reach. Today, the Company has branch offices in
     major markets across the United States, and in Canada and the United
     Kingdom. Through these branches, the Company has cultivated relationships
     with more than 1,400 clients. Keane incentivizes its local sales and
     management teams to proactively manage their client relationships, by
     maintaining a deep understanding of clients' business and operational needs
     and marketing the full range of Keane's services to respond to their
     requirements. The Company believes its end-to-end solutions are synergistic
     in that delivery from one service line (for instance, e-Strategy, a "plan"
     service) positions Keane to deliver services in another business line (for
     instance, development of web-based applications, a "build" service).


                                       6


o    Build a world-class organization. Keane recognizes that a world-class
     organization embodying top people, processes, and IT infrastructure assets
     is necessary for the Company's continued success. To enhance its
     organization, Keane is focusing on the following:
     o    attracting, developing, and retaining top business, technical and
          managerial talent,
     o    continuously upgrading corporate support functions, including finance,
          marketing, IT, HR and knowledge management, toward a customer
          (internal and external) orientation,
     o    investing in its strategic practices to continually improve its
          services, and
     o    institutionalizing key operational and delivery processes and best
          practices.

o    Build awareness and strength of the Keane brand. Keane has established
     world-class capabilities and key strengths in business, operational, and IT
     consulting, e-business, applications development and integration, and
     applications management. The Company plans to devote resources to branding
     to make its capabilities and its value proposition better known in the
     marketplace. Initiatives in 2000 are focused on:
     o    communicating a unified brand that supports Keane's
          "plan-build-manage" services,
     o    increasing awareness of Keane's presence and competitive advantages in
          the e-business space, and
     o    building on its current brand which embodies reliable,
          results-oriented delivery of IT services.2000.

SALES, MARKETING AND ACCOUNT MANAGEMENT

Keane markets its services and software products through its direct sales force,
which is based in its branch offices and regional areas, as well as through its
centralized practices.Strategic Practices Group. Keane's account executives (AEs) are assigned
to a limited number of accounts so they can develop an in-depth understanding of
each client's individual needs and form strong client relationships. These
AEsaccount executives are responsible for ensuring that clients receive responsive
service and that Keane's software solutions achieve client objectives. AEsAccount
executives receive in-depth training in Keane's sales processes and service
offerings and are supported by enterprise knowledge management systems in order
to efficiently share organizational learning. Account executives are empowered
to collaborate with Keane's Strategic Practice Groups andGroup, other branch offices, and
Advanced Development Centers as needed to address specialized clientcustomer
requirements.

Keane focuses its marketing efforts on organizations with significant IT budgets
and recurring software development and outsourcing needs. In 1998, theThe Company launchedmaintains
a corporate branding campaign focused on communicating Keane's value proposition
of reliably delivering application solutions with quantifiable business results.
These branding efforts are actively executed through multiple channels.

In 2000, the Company plans to develop and extend its branding program
to reflect Keane's strategic intent.

EMPLOYEES

On December 31, 1999,2001, Keane had 8,9817,871 employees, including 6,9026,566 business and
technical professionals' staffprofessionals whose services are billable to clients. The Company
sometimes supplements its technical staff by utilizing sub contractors.subcontractors.

Management believes Keane's growth and success are attributable todependent on the caliber of
its people and will continue to dedicate significant resources to hiring,
training and development, and career advancement programs. Keane's efforts in
these areas are grounded in the Company's core values, namely respect for the
individual, commitment to client success, achievement through teamwork,
integrity, and the drive for continuous improvement. Keane strives to hire, promote, and
recognize individuals and teams who embody these values.

Keane recognizes that there is significant competition for employees with the
skills and competencies required for its continued success. The Company believes
it has been successful in efforts to hire and retain the managerial, technical,
sales, and support personnel required to deliver its services and manage its
growth. One significant factor advancing Keane's ability to attract and retain
professionals is its branch office network, which allows its staff to minimize
travel time on client projects. At the same time, this network of branch offices
provides employees with broader career growth options through transfers across
the organization or into its corporate practice groups.

Keane also recognizes that it's growing share of multimillion-dollar outsourcing
engagements and its mergers and acquisitions (M&A) strategy are two significant
factors in its growth. As a result, Keane's corporate human resources
organization is directly involved in major outsourcing engagements and M&A
activities in addition to recruiting and career development functions.

The Company generally does not have employment contracts with its key employees.
None of the Company's employees isare subject to a collective bargaining
agreement. The Company believes that its relations with its employees are good.

7
COMPETITION

The IT services market is highly competitive and driven by continual changechanges in
clients'client business requirements and advances in technology. The Company's
competition varies by the type of service provided and by geographic markets.

Competitors typically include traditional players in the IT services industry,
including large integrators (e.g.(such as Accenture, Electronic Data Systems (EDS),
Andersen Consulting, EDS, CSC,Computer Sciences Corporation (CSC), and IBM Global Services); IT solutions
providers (e.g.,(including Sapient Cambridge Technology Partners,
AMS,Corporation, American Management Systems, Logica,
and Whittman-Hart); pure-play Internet solutions providers (e.g.,
Razorfish, Scient, and Viant); niche players (e.g., companies focused on
specific domain or vertical expertise)KPMG); and management consulting firms (e.g., KPMG Consulting, McKinsey and
Booz Allen). Some of these competitors are larger and have greater financial
resources than the Company. In addition, clients may seek to increase their
internal IT resources to satisfy their customer software development.development and management
requirements.

The Company believes that the basesbasis for competition in the IT services industry
includeincludes the ability to create an integrated solution that best meets the needs
of an individual customer, compete cost-effectively,cost effectively, develop strong client
relationships, generate recurring revenue, offer flexible client service
delivery options and use comprehensive delivery
methodologies, and achieve organizational learning by implementing standardized
operational processes.of disciplined methodologies. The Company believes that
it competes favorably with respect to those factors. There can be no


                                       7



assurance that the Company will continue to compete successfully with its
existing competitors or will be able to compete successfully with any new
competitors.

ITEM 2. PROPERTIES

The principal executive office of the Company is located at Ten City Square,
Boston, Massachusetts 02129, in an approximately 34,000 square foot office
building which is owned byleased from City Square Limited Partnership. The limited
partnership is comprised of an officerSome of the
Company, someCompany's officers, directors, and shareholders.shareholders are limited partners in this
partnership. See Item 13 -- "Certain Relationships and Related Transactions." At
December 31, 1999,2001, the Company leased and maintained sales and support offices
in more than 50fifty locations in the United States and fivethree locations in the
United Kingdom. The aggregate annual rental expense for the Company's sales and
support offices was approximately $19.4$16.6 million in 1999.2001. The aggregate annual
rental expense for all of the Company's facilities was approximately $21.8$19.4
million in 1999.2001. For additional information regarding the Company's lease
obligations, see Note JI of Notes to Consolidated Financial Statements.

In October, 2001, the Company entered into a lease with Gateway Developers LLC
("Gateway LLC") for a term of twelve years, pursuant to which the Company agreed
to lease approximately 95,000 square feet of office and development space in a
building under construction at One Chelsea Street in Boston, Massachusetts (the
"New Facility"). The Company will lease approximately 57% of the New Facility
and the remaining 43% will be occupied by other tenants. John Keane Family LLC
is a member of Gateway LLC. The members of John Keane Family LLC are trusts for
the benefit of John F. Keane, Chairman of the Board of the Company, and his
immediate family members.

On October 31, 2001, Gateway LLC entered into a $39.4 million construction loan
(the "Gateway Loan") in connection with the New Facility and an adjacent
building to be located at 20 City Square, Boston, Massachusetts. John Keane
Family LLC and John F. Keane are each liable for certain obligations under the
Gateway Loan if and to the extent Gateway LLC requires funds to comply with its
obligations under the Gateway Loan.

The Company currently expects to occupy the new facility in January 2003. The
Company will consolidate several existing facilities it has in the Boston area
as part of this move. Based upon its knowledge of rental payments for comparable
facilities in the Boston area, the Company believes that its facilities are adequatethe rental payments
under the lease for its current needs and
that suitable additional spacethe New Facility, which will be availableapproximately $3.2 million
per year ($33.00 per square foot for the first 75,000 square feet and $35.00 per
square foot for the remainder of the premises) for the first six years of the
lease term and $3.5 million per year ($36.00 per square foot for the first
75,000 square feet and $40.00 per square foot for the remainder of the premises)
for the remainder of the lease term, plus specified percentages of any annual
increases in real estate taxes and operating expenses, were, at the time the
Company entered into the lease, as needed.favorable to the Company as those which could
have been obtained from an independent third party.

ITEM 3. LEGAL PROCEEDINGS

On September 25, 2000, the U.S. Equal Employment Opportunity Commission ("EEOC")
commenced a civil action against Keane in the United States District Court for
the District of Massachusetts alleging that the Company discriminated against
former employee Michael Randolph and other unspecified "similarly-situated
individuals" by acts of racial harassment, retaliation and constructive
discharge. The EEOC has not specified the amount of damages it is seeking. The
parties are presently engaged in discovery. Because the lawsuit is in pre-trial
stages, management is unable to estimate the effect, if any, it may have on its
consolidated financial position or consolidated results of operations.

The Company is involved in other litigation and various legal matters, which
have arisen in the ordinary course of business. The Company does not believe
that the ultimate resolution of any existing matterthese matters will have a material adverse
effect on its financial condition, results of operations, or cash flows. The
Company believes these litigation matters are without merit and intends to
defend these matters vigorously.


                                       8

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

A special meeting of StockholdersNo matters were submitted to a vote of the Company was held onCompany's security holders during the
fourth quarter of the year ended December 2, 1999.
The Stockholders approved an amendment to the Company's 1998 Stock Incentive
Plan increasing the number of shares of Common Stock which the Company is
authorized to issue under the 1998 Stock Incentive Plan from 2,000,000 to
7,000,000. Set forth below is the number of votes cast for, against or
abstained.

                 For               Against                  Abstained
             40,658,329           9,670,367                 2,421,151


                                       8
31, 2001.

DIRECTORS AND EXECUTIVE OFFICERS OF THE COMPANY: The executive officers and
directors of the Company are as follows:

NAME AGE POSITION ---- --- -------- John F. Keane 68(3) 70 Chairman of the Board and Director Brian T. Keane 41 President, Chief Executive Officer and Director John J. Leahy 44 Senior Vice President and Chief ExecutiveFinancial Officer Brian T. Keane 39 Executive Vice President, Office of the President, and Director* John F. Keane Jr. 40 Executive Vice President, Office of the President, and Director* John J. Leahy 42Robert B. Atwell 53 Senior Vice President - Finance and Administration and Chief Financial OfficerNorth American Branch Operations Irene Brown 47 Senior Vice President Raymond W. Paris 6264 Senior Vice President - Healthcare Solutions Practice Renee Southard 4547 Senior Vice President - Human Resources Linda B. Toops 47 Senior Vice President John H. Fain 53 Senior Vice President and Director Maria A. Cirino (1)(2) 38 Director Philip J. Harkins(1) 52Harkins(2)(3) 54 Director Winston R. Hindle, Jr.(1)(2) 69(3) 71 Director John F. Rockart(1)Keane, Jr. (3) 42 Director John F. Rockart (1)(2) 6870 Director Robert A. Shafto(1)Stephen D. Steinour (1)(2) 6443 Director
* The Company has previously announced its plan to appoint Mr. Brian T. Keane as the Company's Chief Executive Officer and Mr. John F. Keane, Jr., as the Company's President. The Company's Board of Directors intends to effect these appointments immediately following the Company's 2000 Annual Meeting of Stockholders, subject to approval of a proposed amendment and restatement of the Company's by-laws at that meeting. - ---------- (1) Member of Audit Committee. (2) Member of Compensation Committee. (3) Member of Governance and Nominating Committee All Directors hold office until the next annual meeting of the stockholders and until their successors have been elected and qualified. The Company has no standing nominating committee. Officers of the Company serve at the discretion of the Board of Directors. Mr. John Keane, the founder of the Company, has been Chief Executive Officer, President and a directorChairman of the CompanyBoard of Directors since the Company's incorporation in March 1967. Mr. Keane served as Chief Executive Officer and President of the Company from 1967 to November 1999. Prior to joining the Company, Mr. Keane worked for IBM's Data Processing Division and was employed as a consultant by Arthur D. Little, Inc., a Cambridge, Massachusetts management consulting firm. Mr. Keane is also a director orof Firstwave Technologies, Inc. and EG&G,Perkin Elmer, Inc. Mr. Brian Keane joined the Company in 1986 and was appointedhas served as the Company's President and Chief Executive Officer since November 1999. From September 1997 to November 1999, Mr. Keane served as Executive Vice President and a member of the Office of the President in September 1997.of the Company. From December 1996 to September 1997, Mr. Keane had beenhe served as Senior Vice President. From December 1994 to December 1996, he was an Area Vice President. From July 1992 to December 1994, Mr. Keane served as a Business Area Manager and from January 1990 to July 1992, he served as a Branch Manager. Mr. Keane has been a director of the Company since May 1998. Mr. Keane has served as a trustee of Mount Holyoke College since May 2000. Brian Keane is a son of John Keane, the founder, and Chairman of the Company, and a brother of John Keane, Jr., a director. Mr. John Keane, Jr. joinedhas been a director of the Company in 1987since May 1998. Mr. Keane is the founder of ArcStream Solutions, Inc. and has been its President and Chief Executive Officer since July 2000. From September 1997 to July 2000, he was appointed Executive Vice President and a member of the Office of the President in September 1997.of the Company. From December 1996 to September 1997, Mr. Keane had beenhe served as Senior Vice President. From December 1994 to December 1996, he was an Area Vice President. From January 1994 to December 1994, Mr. Keane served as a Business Area Manager. From July 1992 to January 1994, he acted as manager of Software Reengineering, and from January 1991 to July 1992, he 9 served as Director of Corporate Development. Mr. Keane has been a director of the Company since May 1998. John Keane, Jr. is a son of John Keane, the founder and Chairman of the Company, and a brother of Brian Keane. 9 Mr. Leahy joined the Company in August 1999 and was appointed to the position ofas Senior Vice President - Finance and Administration and Chief Financial Officer. PriorFrom 1982 to these roles,August 1999, Mr. Leahy was employed by PepsiCo, during which time he held a number of positions, serving most recently as Vice President of Business Planning and Development for Pepsi-Cola International. Mr. Atwell joined the Company in 1974, served as Branch Manager from 1974 to 1985 and as head of PMSG from 1985 to 1986. Mr. Atwell left the Company from 1986 to 1991. During that time, he served as Regional Sales Vice President for Palladian Software, Vice President of Sales for Applied Expert Systems, Vice President of Sales and Marketing for Access Development Corporation and Vice President of Broadway and Seymour. In 1991, Keane acquired Broadway and Seymour and appointed Mr. Atwell Managing Director of the Company's Raleigh/Durham Branch. Since that time, Mr. Atwell has served as Area Manager from 1993 to 1994, Area Vice President from 1995 to 1999 and as Senior Vice President of North American Branch Operations from 1999 to present. Ms. Irene Brown joined the Company in August 1998 and has served as a Senior Vice President since January 2001. From January 2000 to December 2000, Ms. Brown served as a Vice President of the Company. From August 1998 to December 1999 she served as Managing Director -Keane Limited and from August 1975 to July 1998 Ms. Brown was employed by Icom Solutions, most recently as Managing Director. Mr. Paris joined the Company in November 1976. Mr. Paris became Area Manager of thehas served as Senior Vice President - Healthcare Solutions Practice in 1981since January 2000 and has served as Vice President and General Manager of the Healthcare Solutions Practice sincefrom August 1986 to January 2000. Mr. Paris also served as Area Manager of the Healthcare Solutions Practice from 1981 to 1986. Ms. Southard joined the Company in July 1983 and1983. Ms. Southard has beenserved as Senior Vice President - Human Resources since December 1995.1999. Prior to this, Ms. Southard was Vice President - Human Resources from December 1995 to December 1999. Ms. Southard served as Director of HR Operations from August 1994 to December 1995, Manager of Human Resources and Administration from September 1993 to August 1994, and Staffing and Employment Manager from August 1988 to September 1993. Ms. Linda Toops joined the Company in August of 1992. Ms. Toops has served as President of Keane Consulting Group (KCG) and Senior Vice President of Keane, Inc. since June 2000. From 1992 to June 2000, Ms. Toops served as Executive Vice President of KCG. From 1977 through 1992, Ms. Toops held a variety of sales and management positions within the IBM Corporation. Mr. Fain has been a director and Senior Vice President of the Company since November 2001. Prior to joining the Company, Mr. Fain was the founder, Chief Executive Officer and Chairman of the Board of Directors of Metro Information Services, which was acquired by the Company in November 2001. Mr. Fain's role at Metro Information Services also included serving as President until January 2001 and Chairman of the Compensation Committee until February 1999. Ms. Cirino has been a director since July 2001. Since 2000, Ms. Cirino has held the position of CEO and Chairman of Guardent. Prior to 2000, Ms. Cirino served as Vice President of Sales and Marketing for Razorfish. From 1997 to 1999, Ms. Cirino held the same position of Vice President of Sales and Marketing for I-cube, which was acquired by Razorfish in October of 1999. Prior to 1997, Ms. Cirino held the position of Vice President of Sales for Shiva Corporation. Ms. Cirino is also a director of Corex Technologies, Inc. Mr. Harkins has been a director since February 1997. Mr. Harkins is currently the President and Chief Executive Officer of Linkage, Inc., an organizational development company founded by Mr. Harkins in 1988. Prior to 1988, Mr. Harkins was Vice President of Human Resources of the Company. Mr. Hindle has been a director since February 1995. Mr. Hindle is currently retired. From September 1962 to July 1994, Mr. Hindle served as a Vice President and, subsequently, Senior Vice President of Digital Equipment Corporation. Mr. Hindle is also a director of CP Clare Corporation, Mestek, Inc. and Simione Central Holdings,CareCentric, Inc. 10 Dr. Rockart has been a director since the Company's incorporation in March 1967. Dr. Rockart has been a Senior Lecturer at the Alfred J. Sloan School of Management of the Massachusetts Institute of Technology since 1974, and has beenwas the Director of the Center for Information Systems Research since 1976.from 1976 to 2000. Dr. Rockart is also a director of ComShareComshare, Inc. Mr. ShaftoSteinour has been a director since July 1994.2001. He currently serves as the Chief Executive of Citizens Bank of Pennsylvania. Prior to his appointment as Chief Executive, Mr. Shafto is currently retired. From January 1998 to April 1998, Mr. Shafto wasSteinour served as Vice Chairman of New England Financial. Through December 31, 1997,the Wholesale and Regional Banking Division at Citizens Bank. Before joining Citizens Bank, he was Chairman, Chiefserved as the Division Executive Officerat Recoll Management in Boston and as Executive Vice President at Bank of New England Life Insurance Company, an insurance and investment firm, which he joined in 1972 as Second Vice President for Computer Systems Development and Information Systems. Mr. Shafto was named President and Chief Operating Officer of New England Life Insurance Company in 1989 and assumed the position of Chief Executive Officer in January 1992. He was elected to the office of Chairman of New England Life Insurance Company effective July 1, 1993.England's Controlled Loan Department. Compensation of the non-employee directors currently consists of an annual director's fee of $4,000 plus $1,000 and expenses for each meeting of the Board of Directors attended. Directors are also eligible to receive periodic stock option grants under the Company's stock incentive plans. In July 2001, Ms. Cirino and Mr. Steinour, who joined the Board of Directors in July 2001, each received options to purchase 10,000 shares of the Company's Common Stock. In December 2000, all other outside directors received options to purchase 10,000 shares of the Company's Common Stock. Directors who are officers or employees of the Company do not receive any additional compensation for their services as directors. 1011 PART II - ------- ITEM 5. MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS The Company's authorized capital stock consists of 200,000,000 shares of Common Stock, $.10 par value per share; 503,797 shares of Class B Common Stock, $.10 par value per share; and 2,000,000 shares of Preferred Stock, $.01 par value per share. As of March 10, 2000,8, 2002, there were 69,862,44675,475,071 shares of Common Stock outstanding and held of record by approximately 60,0002,482 registered stockholders; 284,987284,891 shares of Class B Common Stock outstanding and held of record by approximately 120110 registered stockholders; and no shares of Preferred Stock outstanding. COMMON STOCK AND CLASS B COMMON STOCK: Voting. Each share of Common Stock is entitled to one vote on all matters submitted to stockholders and each share of Class B Common Stock is entitled to ten votes on all such matters.matters submitted to stockholders. The holders of Common Stock and Class B Common Stock vote as a single class on all actions submitted to a vote of the Company's stockholders, except that separate class votes of the holders of Common Stock and Class B Common Stock are required with respect to authorize further issuanceamendments to the articles of Class B Common Stockorganization that alter or change the powers, preferences or special rights of their respective classes or as to affect them adversely, and certain charter amendments.with respect to such other matters as may require class votes under Massachusetts law. Voting for directors is non-cumulative. As of March 10, 1999,8, 2002, the Class B Common Stock represented less than 1% of the Company's outstanding equity, but had approximately 4% of the combined voting power of the Company's outstanding Common Stock and Class B Common Stock. The substantial voting rights of the Class B Common Stock may make the CompanyKeane less attractive as the potential target of a hostile tender offer or other proposal to acquire the stock or business of the CompanyKeane and render merger proposals more difficult, even if such actions would be in the best interests of the holders of the Common Stock. Dividends and Other Distributions. The holders of Common Stock and Class B Common Stock are entitled to receive ratably such dividends, if any, as may be declared by theKeane's Board of Directors, out of funds legally available therefor, except that the Board of Directors may not declare and pay a regular quarterly cash dividend on the shares of Class B Common Stock unless a noncumulative per share dividend which is $.05 per share greater than the per shares dividend paid on the Class B Common Stock is paid at the same time on the shares of Common Stock. In the event of a liquidation, dissolution or winding up of the Company,Keane, holders of Common Stock and Class B Common Stock have the right to ratable portions of theKeane's net assets of the Company available after the payment of all debts and other liabilities. Trading Markets. The Company's Common Stock is traded on the American Stock Exchange. The Common Stock is also registered pursuant to the Securities Exchange Act of 1934, as amended. The Company furnishes to the holders of its Common Stock and Class B Common Stock the same information and reports concerning the Company. Shares of Class B Commoncommon Stock are not transferable by a stockholder except for transfers (i) bytransfers: . By gift, (ii) in. In the event of the death of a stockholder, or (iii) by. By a trust to a person who is the grantor or a principal beneficiary of such trust (individualsthat trust. Individuals or entities receiving shares of Class B Common Stock pursuant to suchthese transfers beingare referred to as "Permitted Transferees")."permitted transferees." The Class B Common Stock is not listed or traded on any exchange or in any market, and no trading market exists for shares of the Class B Common Stock. The Class B Common Stock is, however, convertible at all times, and without cost to the stockholder, into shares of Common Stock on a share-for-share basis. Shares of Class B Common Stock are automatically converted into an equal number of such shares of Common Stock in connection with any transfer of suchthose shares other than to a Permitted Transferee.permitted transferee. In addition, all of the outstanding shares of Class B Common Stock are convertible into shares of Common Stock upon a majority vote of the Board of Directors. Future Issuance of Class B Common Stock; Retirement of Class B Common Stock Upon Conversion into Common Stock. The Company may not issue any additional shares of Class B Common Stock without the approval of a majority of the votes of the outstanding shares of Common Stock and Class B Common Stock voting as separate classes. The Board of Directors may issue shares of authorized but unissued Common Stock and Preferred Stock without further stockholder action.approval. All shares of Class B Common Stock converted into Common Stock are retired and may not be reissued. Other Matters. The holders of Common Stock and Class B Common Stock have no preemptive rights or, (exceptexcept as described above)above, rights to convert their stock into any other securities and are not subject to future calls or assessments by the Company. The Common Stock is listed on the American Stock Exchange under the symbol "KEA." All 12 outstanding shares of Common Stock and Class B Common Stock are fully paid and nonassessable. The rights, preferences and privileges of holders of Common Stock and Class B Common Stock are subject to , and may be adversely affected by, the rights of the holders of shares of any series of Preferred Stockpreferred stock which the Company may designate and issue in the future. See "Preferred Stock" below. 11 PREFERRED STOCK: The Company's Articles of Organization authorize the issuance of up to 2,000,000 shares of Preferred Stock, $.01 par value per share.Stock. Shares of Preferred Stock may be issued from time to time in one or more series, and the Board of Directors is authorized to determine the rights, preferences, privileges and restrictions, including the dividend rights, conversion rights, voting rights, terms of redemption, redemption price or prices and liquidation preferences, of any such series of Preferred Stock, and to fix the number of shares of any such series of Preferred Stock without any further vote or action by the stockholders. The voting and other rights of the holders of Common Stock and Class B Common Stock will be subject to, and may be adversely affected by, the rights of holders of any Preferred Stock that may be issued in the future. IssuancesThe issuance of shares of Preferred Stock, while providing desirable flexibility in connection with acquisitions and other corporate purposes, could have the effect of making it more difficult for a third party to acquire, or of discouraging a third party from acquiring, a majority of the outstanding voting stock of the Company. The Company has no present plans to issue any shares of Preferred Stock. PRICE RANGE OF COMMON STOCK AND DIVIDEND POLICY: The Company's Common Stock is traded on the American Stock Exchange under the symbol "KEA." The following table sets forth, for the periods indicated, the high and low closing pricesprice per share as reported by the American Stock Exchange. Stock Price High Low ---- --- 1999------- ------- 2001 First Quarter $42.50 $21.31$ 18.63 $ 9.76 Second Quarter 31.69 18.0022.00 11.80 Third Quarter 28.75 20.5019.90 12.95 Fourth Quarter 32.75 20.06 199819.70 13.41 2000 First Quarter $56.50 $35.25$ 30.94 $ 22.19 Second Quarter 59.00 42.7529.38 20.38 Third Quarter 60.94 36.0025.00 15.84 Fourth Quarter 39.94 28.1215.95 9.75 The closing price of the Common Stock on the American Stock Exchange on March 10, 20008, 2002 was $25.625.$16.85. The Company has not paid any cash dividend since June 1986. The Company currently intends to retain all of its earnings to finance future growth and therefore does not anticipate paying any cash dividend in the foreseeable future. The Company's Articles of Organization restrict the ability of the Board of Directors to declare regular quarterly dividends on the Class B Common Stock. 1213 SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED) (IN THOUSANDS EXCEPT PER SHARE AMOUNTS)
First Quarter Second Quarter Third Quarter Fourth Quarter Year Ended December 31, 1999------------- -------------- ------------- -------------- Year Ended December 31, 2001 Total revenues $285,004 $280,465 $255,601 $220,022$ 208,346 $ 196,995 $ 186,637 $ 187,181 Income (Loss) before income taxes 51,147 44,761 32,649 (5,744)14,211 11,256 8,908 (5,154) Net income (Loss) 30,178 26,633 19,426 (3,163)8,454 6,698 5,302 (3,067) Net income (Loss) per share (basic) .42 .37 .27.12 .10 .08 (.04) Net income (Loss) per share (diluted) .42 .37 .27.12 .10 .08 (.04) Year Ended December 31, 19982000 Total revenues $230,056 $266,904 $285,465 $293,773$ 216,208 $ 221,799 $ 219,671 $ 214,278 Income (Loss) before income taxes 38,300 42,402 48,314 45,1409,265 13,400 13,884 (2,363) Net income 22,784 22,700 27,249 23,616(Loss) 5,511 7,975 8,260 (1,392) Net income (Loss) per share (basic) .32 .32 .38 .33.08 .11 .12 (.02) Net income (Loss) per share (diluted) .32 .31 .38 .33.08 .11 .12 (.02)
1314 ITEM 6. SELECTED FINANCIAL DATA FINANCIAL HIGHLIGHTS (IN THOUSANDS EXCEPT PER SHARE AMOUNTS)
Year Ended December 31, 1995 19962001 2000 1999 1998 1997 1998 1999 - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Income Statement Data: Total revenues $394,619 $505,982$ 779,159 $ 871,956 $ 1,041,092 $1,076,198 $706,801 $1,076,198 $1,041,092 Operating income 33,659 47,40319,753 27,921 116,466 170,187 85,163 170,187 116,466 Net income 20,148 28,17317,387 20,354 73,074 96,349 51,371 96,349 73,074 Net income per share (basic) .30 .40.25 .29 1.02 1.36 .73 1.36 1.02 Net income per share (diluted) .30 .40.25 .29 1.01 1.33 .72 1.33 1.01 *WeightedWeighted average common 67,036 69,78068,474 69,646 71,571 71,053 70,096 71,053 71,571 shares outstanding (basic) *WeightedWeighted average common 67,728 70,54069,396 69,993 72,395 72,284 71,603 72,284 72,395 shares and common share equivalents outstanding (diluted) - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Balance Sheet Data: Total cash and investments $ 129,243 $ 115,212 $ 142,763 $ 129,229 $ 91,022 Total assets $198,191 $251,771 $329,176 $458,959 $514,825679,903 463,594 519,307 458,959 329,176 Total debt 9,146 16,50215,357 8,616 11,403 3,930 9,493 3,930 11,403 Stockholders' equity 169,526 201,768529,173 370,677 422,799 363,784 257,037 363,784 422,799 Book value per share 2.53 2.897.00 5.48 5.95 5.10 3.65 5.10 5.95 *NumberNumber of shares 67,114 69,79275,509 67,675 71,051 71,336 70,342 71,336 71,051 outstanding - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Financial Performance: Total revenue growth(decline) 12.3% 28.2%growth (decline) (10.6)% (16.2)% (3.3)% 52.3% 39.7% 52.3% (3.3)% Net margin 5.1% 5.6%2.2% 2.3% 7.0% 9.0% 7.3% 9.0% 7.0% Return on average equity 12.8% 15.2% 22.4%3.9% 5.1% 18.6% 31.0% 18.6%22.4%
*Adjusted to reflect the 2-for-1 stock split that was distributed on August 29, 1997 to shareholders of record as of August 14, 1997. All amounts prior to 1999 have been restated to reflect the acquisitions of Bricker & Associates, Inc., Icom Systems Limited and Fourth Tier, Inc., which were accounted for as poolings-of-interests. 14CRITICAL ACCOUNTING POLICIES The discussion and analysis of Keane's financial condition and results of operations are based on consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires Keane to make estimates and judgments that affect the reported amount of assets and liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities at the date of its financial statements. Actual results may differ from these estimates under different assumptions or conditions. Critical accounting policies are defined as those that are reflective of significant judgments and uncertainties, and potentially result in materially different results under different assumptions and conditions. Application of these policies is particularly important to the portrayal of Keane's financial condition and results of operations. The Company believes that the accounting policies described below meet these characteristics. Keane's significant accounting policies are more fully described in the notes to the consolidated financial statements. Revenue Recognition: Keane recognizes revenue as services are performed or products are delivered in accordance with contractual agreements and generally accepted accounting principals. For general consulting engagements, revenue is recognized on a time and materials basis as services are delivered. For the majority of our outsourcing engagements, the Company 15 provides a specific level of service each month for which it bills a standard monthly fee. Revenue for these engagements is recognized in monthly installments over the billable portion of the contract. These installments may be adjusted to reflect changes in staffing requirements and service levels consistent with terms of the contract. For fixed price engagements, revenue is recognized on a percentage of completion basis over the life of the contract. Percentage of completion recognition relies on accurate estimates of the cost, scope and duration of each engagement. If the Company does not accurately estimate the resources required or the scope of the work to be performed, then future consulting margins may be negatively affected or losses on existing contracts may need to be recognized. All future anticipated losses are recognized in the period they are identified. Revenue associated with application software products is recognized as the software products are delivered or installed on a milestone basis. Software maintenance fees on installed products are recognized on a pro-rated basis over the term of the service agreement. In all consulting engagements, outsourcing engagements and software application sales, the risk of issues associated with satisfactory service delivery exists. Although management feels these risks are adequately addressed by the Company's adherence to proven project management methodologies, proprietary frameworks, and internal project audits, the potential exists for future revenue charges relating to unresolved issues. Bad Debt: Each accounting period, Keane evaluates accounts receivable for risk associated with a client's inability to make contractual payments or unresolved issues with the adequacy of Keane's services delivered under maintenance agreements. Billed and unbilled receivables that are specifically identified as being at risk are provided for with a charge to revenue in the period the risk is identified. Considerable judgment is used in assessing the ultimate realization of these receivables including reviewing the financial stability of the client, evaluating the successful mitigation of service delivery disputes, and gauging current market conditions. If the Company's evaluation of service delivery issues or a client's ability to pay is incorrect, the Company may incur future charges to revenue. Goodwill and Intangible Impairment: Keane evaluates goodwill and other intangible assets associated with acquisition activity on a periodic basis. This evaluation relies on assumptions regarding estimated future cash flows and other factors to determine the fair value of the respective assets. If these estimates or related assumptions change, the Company may be required to recognize impairment charges. Deferred Taxes: Keane accounts for income taxes in accordance with SFAS No. 109, "Accounting for Income Taxes," which requires that deferred tax assets and liabilities be recognized using enacted tax rates for the effect of temporary differences between the book and tax basis of recorded assets and liabilities. SFAS 109 also requires that deferred tax assets be reduced by a valuation allowance if it is more likely than not that some portion or all of the deferred tax asset will not be realized. Based on prior taxable income and estimates of future taxable income, the Company has determined that it is more likely than not that its net deferred tax assets will be fully realized in the future. If actual taxable income varies from these estimates, the Company may be required to record a valuation allowance against its deferred tax assets resulting in additional income tax expense which will be recorded in the Company's consolidated statement of operations. Restructuring: Keane has recorded restructuring charges and reserves associated with restructuring plans approved by management over the last three years. These reserves include estimates pertaining to employee separation costs and real estate lease obligations. The reserve associated with lease obligations could be materially affected by factors such as the ability to obtain subleases, the creditworthiness of sub-lessees, market value of properties, and the ability to negotiate early termination agreements with lessors. While the Company believes that its current estimates regarding lease obligations are adequate, future events could necessitate significant adjustments to these estimates. 16 ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This Annual Report on Form 10-K contains forward-looking statements. For this purpose, any statements contained herein that are not statements of historical fact may be deemed forward-looking statements. Without limiting the foregoing, the words "believes," "anticipates," "plans," "expects" and similar expressions are intended to identify forward-looking statements. There are a number of important factors that could cause the Company's actual results to differ materially from those indicated by such forward-looking statements. These factors include, without limitation, those set forth below under the caption "Certain Factors That May Affect Future Results." RESULTS OF OPERATIONS, 1999 VS. 1998:2001 vs. 2000: The Company's revenue for 19992001 was $774.0 million, a 7% decrease from revenue of $833.6 million in 2000, excluding revenue associated with Keane's divested help desk business, or $779.2 million in 2001 compared to $876.9 million in 2000, including $43.3 million of revenue from this divested business. Keane's revenue during 2001 was negatively impacted by the economic slowdown and the related reduction in technology spending. However, this was partially offset by a $16.8 million increase in revenue from the Company's public sector business and a $31.0 million increase in revenue from its Application Development and Management (ADM) Outsourcing service. ADM Outsourcing revenue represented 51% of total revenue during 2001 or $393.9 million, an increase of 8.5% from $363.0 million during 2000. For 2001, revenue from the Company's Plan services was $75.3 million, down from $107.1 million in 2000. Plan revenue is primarily comprised of business innovation consulting delivered via Keane Consulting Group (KCG), the Company's business consulting arm, and IT consulting services, which are sold and implemented out of Keane's network of branch offices. Plan revenue for 2001 was negatively impacted by a general deferral of capital expenditures and consulting projects. For 2001, revenue from the Company's Build Services was $265.9 million, down from $327.1 million in 2000, prior to all one-time charges or $322.2 million in 2000 including all one-time charges. During the fourth quarter of 2000, Keane incurred a charge of $13.5 million, of which $8.6 million was related to the consolidation and/or closing of certain non-profitable branch offices, employee severance costs, facility leases, and for other miscellaneous purposes, with the balance related to increased reserves against accounts receivable. During the fourth quarter of 2001, Keane booked $10.4 million in one-time charges relating to the costs of terminations, office closures, and asset write-downs associated with gaining synergies from the acquisition of Metro Information Services. As anticipated, Keane's Build revenue, which consists primarily of application development and integration business, was also adversely affected in 2001 by the challenging economic environment and the related deferral of new software development projects in both North America and the United Kingdom. This decline was offset in part by ongoing Build project revenue from existing Global 2000 customers and revenue of $128.4 million attributable to Public Sector business from federal and state governments. Engagements within the Public Sector represented approximately 16.5% of Keane's total revenue in 2001. Revenue from the Company's Manage Services, which consist primarily of Keane's ADM Outsourcing service, as well as Application Maintenance and Migration services, grew to $432.7 million during 2001, an increase of 8% from $399.2 million in 2000, excluding revenue from divested businesses and one-time charges. Manage revenue was $437.9 million in 2001 and $437.6 million in 2000, including the divested help desk business and one time charges. Keane's 2001 revenue from Manage services included approximately $16.0 million as a result of its acquisition of Metro Information Services, on November 30, 2001. Revenue from the Company's divested Help Desk business was approximately $43.3 million during 2000 and $5.2 million during 2001. On February 12, 2001 the Company sold its Help Desk operation to Convergys Corporation in return for $15.7 million in cash. The increase in Keane's Manage revenue during 2001 was driven by continuing sales growth in the Company's ADM Outsourcing business, as Global 2000 customers seek to improve productivity and efficiencies associated with the management and enhancement of their application portfolios. This business has not been as negatively impacted by the economy as Keane's Build business. Based on the increase in ADM Outsourcing bookings and growth of the sales pipeline during 2001, the Company anticipates that this 17 business will continue to increase in 2002. One significant example of such business is Keane's new, ten-year $500 million ADM Outsourcing contract with PacifiCare Health Systems signed in January of 2002. However, the Company has observed no indication of a healthier economic climate or growth in IT spending over the first two months of 2002. As a result, Keane anticipates continued softness in its Application Development and Integration business, which represents a majority of its Build sector, and within its Plan sector, until economic conditions improve and customers begin funding capital projects once again. In response to this challenging business climate, the Company expanded its customer base and critical mass with its acquisition of Metro Information Services. Metro provides Keane with hundreds of new customers to whom the Company can cross-sell its services. Of Metro's 300 largest customers that accounted for 90% of its revenue for the twelve months ended June 30, 2001, 236 were new customers for Keane. In addition, the Company expects to improve operational leverage by combining corporate functions and consolidating overlapping branch offices. Of Metro's 33 branch offices, 26 are within geographic markets currently served by Keane. The Company has identified a minimum of $15 million in redundant SG&A expenses that can be eliminated and expects to realize at least $11 million of these savings during 2002. On March 15, 2002, Keane acquired SignalTree Solutions Holding, Inc., a privately-held, U.S.-based corporation with two software development facilities in India and additional operations in the United States, by the merger of a wholly-owned subsidiary of Keane into SignalTree. Under the terms of the merger agreement, Keane paid $64.5 million in cash for SignalTree, which purchase price is subject to adjustment. The enterprise value of the transaction is approximately 1.2 times SignalTree's 2001 revenue, which was approximately $50 million. Keane expects the addition of SignalTree to enhance its value proposition to customers by providing access to world-class software development processes as well as the economic advantage of a large pool of cost-effective technical professionals. Salaries, wages and other direct costs for 2001 were $547.9 million, or 70.3% of total revenue, compared to $621.2 million, or 71.2% of total revenue, for 2000. The decline in costs is a result of the sale of the Company's lower margin Help Desk operations and its ongoing efforts to bring costs in alignment with revenue. As a result, Keane's gross margins for 2001 increased to 29.7%, up from 29.2% during 2000 prior to all one-time charges, or 28.7% during 2000 including all one-time charges. Selling, General & Administrative ("SG&A") expenses for 2001 were $186.7 million, or 24.0% of total revenue, compared to $201.9 million, or 23.1% of total revenue, for 2000. The decline in SG&A expenditures during 2001 is a result of the sale of the Company's Help Desk operations and aggressive control of discretionary spending to bring cost in alignment with revenue. The Company will seek to continue to control aggressively its discretionary expenditures until economic conditions improve and spending on IT projects increases. Amortization of goodwill and other intangible assets for 2001 was $14.5 million, or 1.9% of total revenue, compared to $12.4 million, or 1.4% of total revenue, in 2000. The increase in amortization for 2001 was attributable to additional intangible assets as a result of the Company's acquisition of Metro Information Services in November of 2001 and the acquisitions of Denver Management Group and Care Computer Systems in July and September of 2000. Interest and dividend income totaled $7.0 million for 2001, compared to $7.7 million for 2000. The slight decrease in interest and dividend income was attributable to having less cash earning interest and dividend income as a result of using cash for acquisitions and the repurchase of Keane stock, and as a result of interest rate declines. Other income was $2.7 million for 2001 as compared to other expense of $0.9 million in 2000. This increase in other income was related to a gain of $4.0 million from the sale of Keane's Help Desk operation, partially offset by the Company's decision to write-off certain equity investments totaling $2.0 million during the first quarter of 2001, and gains from the sale of investments. The Company's effective tax rate was 40.5% in 2001 and 2000. 18 Net cash provided from operations was $83.2 million during 2001, and $96.1 million during 2000, before proceeds from the sale of the Help Desk business of $15.7 million and the investment of $4.0 million for the repurchase of Keane shares. The Company is focused on continuing to optimize cash flow in order to fund potential mergers and acquisitions, stock repurchases, and to build long-term shareholder value. RESULTS OF OPERATIONS, 2000 VS. 1999: The Company's revenue for 2000 was $872.0 million, a 16% decrease from $1.04 billion a 3.3% decrease from $1.08 billion in 1998.1999. The decrease in revenue was primarily a result of the rapid and anticipated decline in the Company's Year 2000 (Y2K) compliance revenue. YearY2K-related revenue for 2000 compliance revenue decreased 44.2% towas $5.4 million, down 97.4% from $206.1 million in 1999. Excluding Y2K-related business, revenue for 1999 from $369.52000 was $871.5 million, an increase of 4.4% as compared to similar core non-Y2K revenue in 1998. However,1999. The Company believes this increase was indicative of the Company's 1999 revenuestrong positioning in its three core Plan, Buildbusiness lines, Business Innovation Consulting (Plan), Application Development and Manage services, excluding Year 2000 compliance, was $835.0 million, up 18.2% from $706.7 million in 1998.Integration (Build), and Application Development and Management Outsourcing (Manage). Keane's Plan, Build, and Manage revenue refer to the Company's three core business lines, Business and IT Consulting, e-Solutions, Applications Development and Management Outsourcing. The growth in non-Y2Kfor 2000, excluding Y2K-related revenue, was a result of the Company's strategic repositioning executed during the year. This repositioning has yielded growth in important areas such as e-Solutions, which totaled $108$107.1 million, in revenue during 1999. Growth in Keane's core Plan, Build, and Manage revenue was negatively impacted during the second half of 1999 due to a cross-industry Y2K-related freeze among many of Keane's clients, which deferred the start of new development projects to lower their Y2K-related risk. Despite the Y2K freeze, Keane's 1999 Plan, Build, and Manage revenue was up 34.0%, 21.0%, and 11.1% to $110.9 million, $331.1$327.1 million, and $370.9$437.3 million, respectively, from 1998.respectively. Salaries, wages, and other direct costs for 19992000 were $621.2 million, or 71.2% of revenue, compared to $702.8 million, or 67.5% of revenue compared to $696.8 million, or 64.7% of revenue for 1998, an increase of 2.8%.1999. This increase as a percentage of revenue iswas due primarily to lower utilization of Companythe Company's billable headcount, caused by the rapid decline of Y2K revenue and the Y2K-related deferral of new projects. Due to the extraordinary nature of expenses related to Keane's transition from Y2K andrevenue. In order to bring costs in closer alignment with revenues,revenue, in the Fourth Quarterfourth quarter of 1999,2000, the Company incurred a onetime restructuring charge of $13.7$13.5 million, of which $8.6 million, or 1.3%1.0% of revenue. These charges arerevenue, is related to the consolidation and/or closing of certain non-profitable branch offices, employee severance costs, costs associated with asset impairments, paymentsfacility leases, and for other miscellaneous purposes. During the second quarter of 2000, the Company identified ten under-performing branch offices, which had lost critical mass as a result of the Y2K transition and were no longer profitable. Throughout the year, Keane took action to certain employees andaddress these under-performing business units through the consolidation of less profitable business unitsoperations, internal growth, the upgrading of management and the closing of certain facilities. It is expected that approximately $4.1 million, associated with severance costssales personnel and payments to certain employees, will be paid in 2000. The remaining $2.9 million will be paid out as branch office closures occur.closures. Selling, General, & Administrative ("SG&A") expensesexpense for 19992000 were $201.9 million or 23.1% of revenue, compared to $199.0 million or 19.1% of revenue compared to $193.4 million or 18.0% of revenue in 1998, an increase of 1.1%.1999. This increase as a percentage of revenue was primarily attributable to the decrease in the Company's revenue and investments the Company continued to make in the development and marketing of its core service offerings. The Company's objective is to aggressively manage SG&A, as a percentage of revenue, by realizing the economies of scale associated with increasing revenue without proportionately increasing SG&A.business lines. Amortization of goodwill and other intangible assets for 19992000 was $12.4 million, or 1.4% of revenue, compared to $9.2 million, or 0.9% of revenue, compared to $7.7 million, or 0.7% of revenue, in 1998.1999. The increase iswas primarily attributable to the acquisitions executedmade during the current and prior year. Keane completed two small acquisitions during 2000 at a cost of $32.5 million, net of cash acquired. On July 19, Keane acquired Denver Management Group, a management consulting firm focused on supply chain management and integrated distribution. Denver Management has been incorporated into Keane Consulting Group. On September 7, Keane acquired Care Computer Systems, Inc., a provider of software for the long-term care industry, which expanded the healthcare solutions marketed by Keane's Healthcare Solutions Division. Interest and other expensesexpense for each of 2000 and 1999 totaledwere $1.5 million, compared to $1.2 million in 1998.million. Interest and dividend income for 19992000 totaled $7.8$7.7 million, compared to $5.2$7.8 million in 1998. The increase in interest and other related income can be attributed to the increase in investments, which grew to $89.7 million at year-end 1999 from $77.5 million at year-end 1998. Pretax income for 1999 was $122.8 million, or 11.8% of revenue, down 29.5% from pretax income of $174.2 million, or 16.2% of revenue in 1998.1999. The Company's effective tax rate for each of 2000 and 1999 was 40.5% compared to 44.7% in 1998. The decrease is primarily attributable to the high tax rate incurred in 1998 which was impacted by non-deductible merger costs of $8.1 million and $1.7 million as a result of the conversion of Fourth Tier, Inc from cash to accrual basis for tax reporting.. Net income and earnings per share for 19992000 were $20.4 million and $.29 per diluted share including all charges, and $28.4 million and $.41 per diluted share excluding all charges. This compares to net income of $73.1 million and $1.01 per diluted share including all charges, and net income of $81.2 and $1.12 per diluted respectively, down 24.2%share excluding all charges for 1999. On February 5, 2001, Keane announced the sale of its help desk business in a cash transaction valued at $15.7 million. Revenue from $96.3its divested help desk business and from business units closed as part of its restructuring represented approximately $52 million and $1.33 per share diluted, respectively, in 1998. 15 RESULTS OF OPERATIONS, 1998 VS. 1997: The Company'sunprofitable revenue for 1998the year 2000. 19 Net cash provided from operations was $1.08 billion, a 52.3% increase from $706.8at $96 million during 2000, before the expenditure of $81 million for the repurchase of Keane shares and $32.5 million in 1997. The increaseacquisitions, net of cash acquired. RECENT ACCOUNTING PRONOUNCEMENTS: In June 1998, the Financial Accounting Standards issued Statement of Financial Accounting Standards No. 133, (FAS 133), "Accounting for Derivative Instruments and Hedging Activities." which required adoption in revenueperiods beginning after June 15, 1999. FAS 133 was a resultsubsequently amended by Statement of strong growth generated byFinancial Accounting Standards No. 137, " Accounting for Derivative Instruments and Hedging Activities- Deferral of the Company's service offerings,Effective Date of FASB Statement No. 133" and by five strategic acquisitions made duringwill now be effective for fiscal years beginning after June 15, 2000, with earlier adoption permitted. In June 2000, the year.FASB issued Statement No. 138. " Accounting for Certain Derivative Instruments and Certain Hedging Activities," an amendment to FAS 133 and effective simultaneously with FAS 133. The Company experiencedadopted FAS 133 as amended by FAS 138 in the largest revenue growth in Year 2000 Compliance Servicesfirst quarter of 2001, and Application Outsourcing. Year 2000 Compliance revenue increased 146.4%FAS133 has not had a significant impact on its financial position or results of operations. In July 2001, the FASB issued FAS No. 141, "Business Combinations", and FAS No. 142, "Goodwill and Other Intangible Assets." FAS 141 eliminates the pooling-of-interests method of accounting for business combinations except for qualifying business combinations that were initiated prior to $369.4 million, Application Outsourcing revenue increased 48.8%July 2001. FAS 141 further clarifies the criteria to $155.3 million and Application Development increased 32.8% to $130.1 million. IT Consulting increased 48.4% to $54.0 million, primarily as a resultrecognize intangible assets separately from goodwill. The requirements of the acquisition of Bricker & Associates, Inc. Help Desk revenue increased 25.5% to $49.2 million, Health Care Services and Sales increased 22.4% to $37.1 million, Supplemental Staffing revenue increased 13.5% to $263.9 million, and all other services increased 6.8% to $17.2 million. Salaries, wages, and other direct costsStatement 141 are effective for 1998 were $696.8 million, or 64.7% of revenue, compared to $469.4 million, or 66.4% of revenue for 1997, a decrease of 1.7%. This decrease as a percentage of revenue was due to the Company's ability to increase average billing rates by more than the increase in related technical salary costs, as a result of the increase in strategic services work being performed by the Company. Selling, General, & Administrative ("SG&A") expenses for 1998 were $193.4 million or 18.0% of revenue, compared to $138.2 million or 19.5% of revenue in 1997, a decrease of 1.5% as a percentage of revenue. The Company's objectiveany business combination that is to continue to reduce SG&A, as a percentage of revenue, by realizing the economies of scale associated with increasing revenue without proportionately increasing SG&A, investing in MIS to increase productivity, and continuing to implement cost saving programs such as national purchasing for volume purchase discounts in such areas as travel, office supplies, and computer equipment. Amortization ofinitiated after June 30, 2001. Under FAS 142, goodwill and otherindefinite lived intangible assets are no longer amortized but are reviewed annually (or more frequently if impairment indictors arise) for 1998 was $7.7 million, or 0.7% of revenue, compared to $14.0 million, or 2.0% of revenue, in 1997. The decrease is primarily attributable to certainimpairment. Separable intangible assets becoming fully amortized at the end of 1997. Merger costs for 1998 were $8.1 million as compared to $0 for 1997. This increase was the result of investment banking, legal, accounting and other professional fees associated with the acquisitions of Bricker & Associates, Inc., Icom Systems Ltd and Fourth Tier, Inc., which were all accounted for as poolings-of-interests. Interest and other expenses for 1998 totaled $1.2 million, compared to $1.3 million in 1997. Interest and dividend income for 1998 totaled $5.2 million, compared to $4.2 million in 1997. The increase in interest and other related income was attributed to the increase in investments, which grew to $77.5 million at year-end 1998 from $50.7 million at year-end 1997. Pretax income for 1998 was $174.2 million, or 16.2% of revenue, up 97.7% from pretax income of $88.1 million, or 12.5% of revenue in 1997. The Company's effective tax rate for 1998 was 44.7% compared to 41.7% in 1997. This increase is due to $8.1 million of merger costs that are not deductible for statedeemed to have an indefinite life will continue to be amortized over their useful lives. The amortization provisions of Statement 142 apply to goodwill and federal taxesintangible assets acquired on or after June 30, 2001. With respect to goodwill and a one-time tax expense of $1.7 million as the resultintangible assets acquired prior to June 30, 2001, companies are required to adopt Statement 142 in their fiscal year beginning after December 15, 2001. Because of the requirementdifferent transition dates for goodwill and intangible assets acquired on or before June 30, 2001 and those acquired after that date, pre-existing goodwill and intangibles will be amortized during this transition period until adoption whereas new goodwill and indefinite lived intangible assets acquired after June 30, 2001 will not. The Company is currently in the process of evaluating the impact of FAS 142 will have on its financial position and results of operations. In October 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to convert Fourth Tier, Inc. from cashBe Disposed Of" and provides a single accounting model for long-lived assets to accrual basisbe disposed of. The Company is required to adopt SFAS No. 144 for tax reporting. Net incomethe fiscal year beginning after December 15, 2001 and earnings per share for 1998 were $96.3 million and $1.33 per share diluted, respectively, up 87.6% and 84.7%, respectively from $51.4 million and $.72 per share diluted, respectively,is currently in 1997.the process of evaluating the impact on its consolidated financial statements. LIQUIDITY AND CAPITAL RESOURCES: The Company's cash and investments at December 31, 19992001 increased to $142.8$ 129.2 million from $129.2$ 115.2 million at December 31, 1998.2000. This increase was primarily attributable to net income,the continuing efforts by the Company to decrease its Days Sales Outstanding ("DSO"). The decrease in accounts receivable of approximately $37.6 million,was offset by decreases in accounts payable and accrued expensespayments for acquired debt related to the Metro acquisition of approximately $37.6$65.9 million and purchases of property, plant and equipment of $7.6 million. In addition to these payments, the Company spent $ 4.0 million on the purchase of 326,200 shares of its stock at an average price of $12.40 per share. On March 15, 2002 the Company acquired SignalTree Solutions Holding, Inc., a privately -held, U.S. based corporation with two software development facilities in India and additional operations in the United States. The Company paid approximately $64.5 million in cash for acquisitions of $61.0 million. On May 26, 1999,the acquisition. As a result, this transaction will reduce the Company's cash position at the end of the first quarter of 2002. On September 19, 2001, the Company announced that its Board of Directors had authorized the Company to repurchase of up to 1,000,0001,542,800 shares of its common stock over the next 12 months. Since May of 1999, the Company has invested $108.9 million to repurchase 5,457,200 million shares of its common stock under three separate authorizations. The timing and amount of additional share repurchases will be determined by the Company's management based on its evaluation of market and economic conditions and other factors. A total of 326,200 shares of Common Stock lasting until May 25, 2000. This repurchase program was completedwere repurchased during the first quarter of 2001. There were no shares repurchased during the second, third or fourth quarter of 1999, totaling approximately $23.9 million. On February 10, 2000, the Company announced an additional repurchase program of up to 2,000,000 shares of Common Stock lasting until February 9, 2001.The buyback program is expected to cost approximately $53 million.2001. The Company maintains and has 20 available a $20$10 million unsecured demand line of credit with a major Boston bank for operations and acquisition opportunities. 16 Based on itsthe Company's current operating plan, the Company believes that its cash and cash equivalents and investments on hand, cash flows from operations, and its current available linesline of credit will be sufficient to meet its workingcurrent capital requirements for at least the next twelve months. The Company financed its operations exclusively through its ability to generate cash from operations. If the Company were to experience a decrease in revenue as a result of a decrease in demand for its services or a decrease in its ability to collect receivables, the Company would be required to curtail discretionary spending related to SG&A expenses and adjusts its workforce in an effort to maintain profitability. The Company has no significant debt but does have commitments for cash as follows:
- -------------------------------------------------------------------------------------------------------------------------- Contractual Obligations Payments Due by Period (in millions) - -------------------------------------------------------------------------------------------------------------------------- Total Less than 1 year 1-3 years 4-5 years After 5 years - -------------------------------------------------------------------------------------------------------------------------- Capital Lease Obligations 2.3 1.1 1.2 - -------------------------------------------------------------------------------------------------------------------------- Operating Leases 129.5 27.0 46.6 22.9 33.0 - -------------------------------------------------------------------------------------------------------------------------- Other Obligations 8.5 7.4 1.1 - -------------------------------------------------------------------------------------------------------------------------- Total Contractual Cash 140.3 35.5 48.9 22.9 33.0 Obligations - --------------------------------------------------------------------------------------------------------------------------
The Company's material commitments are primarily related to office rentals and capital expenditures. Contractual obligations related to operating leases reflects existing rental leases and the proposed new corporate facility as noted in Footnote I to the consolidated financial statements "Related Parties, Commitments and Contingencies." The Company is committed to an Enterprise Application Architecture (EAA) project which will encompass all areas of the company and further enhance its ability to sustain growth for the organization. The EAA contract obligations are included in the above chart under the caption "Other Obligations." IMPACT OF INFLATION AND CHANGING PRICES: Inflationary increases in costs have not been material in recent years and, to the extent permitted by competitive pressures, are passed on to the clients through increased billing rates. Rates charged by the Company are based on the cost of labor and market conditions within the industry. The Company was able to increase its billing rates over its increases in direct labor in 1999. This is due primarily to our increase in client strategic services in which competition is less and the quality of services commands higher rates. YEAR 2000 ISSUES The "Year 2000" issue is the result of computer programs being written using two digits rather than four to define the applicable year. Keane's computer equipment and software and devices with embedded technology that are time sensitive may recognize "00" as the year 1900 rather than the Year 2000. This could result in a system failure or miscalculations causing disruptions of Keane's operations, including, among other things, a temporary inability to perform mission critical functions like billing and time reporting. Although the transition from 1999 to 2000 has passed and Keane is not aware of any unresolved Year 2000 problems relating to the services provided by Keane, its internal systems, the products developed by Keane's Healthcare Solutions Practice or third party products used by Keane in its Healthcare Solutions Practice, it is possible that Year 2000 problems could be discerned in the future. Keane generally delivers services and not products to its customers. The Company believes that the services provided by its professionals to its customers are provided in a Year 2000 compliant manner. Keane's Healthcare Solutions Practice develops, markets, and sells software products. In 1999, Keane notified its customers that it did not intend to offer Year 2000 compliant versions or patches for certain of its products that were known to be Year 2000 non-compliant. Instead, Keane encouraged its clients to migrate to new products offered by Keane. Keane believes that it may have had an immaterial loss of customers in the Healthcare Solution Practice due to clients who failed to migrate to its newer products. In addition to its own products, Keane markets certain third party software products through its Healthcare Solutions Practice. During 1999, the Company received assurances from substantially all of the vendors of these products that they are Year 2000 compliant. Customer claims regarding Year 2000 issues related to these products were immaterial. In prior years, the Company discussed the nature and progress of its plans to become Year 2000 ready. In late 1999, the Company completed its remediation and testing of systems. As a result of those planning and implementation efforts, the Company experienced no significant disruptions in mission critical information technology and non-information technology systems and believes those systems successfully responded to the Year 2000 date change. The Company incurred approximately $1,635,000 during 1999 in connection with remediating its systems. The Company is not aware of any material problems resulting from Year 2000 issues, either with its products, its internal systems, or the products and services of third parties. The Company will continue to monitor its mission critical computer applications and those of its suppliers and vendors throughout the Year 2000 to ensure that any latent Year 2000 matters that may arise are addresses promptly. Among the services that Keane provided in 1999 was the assessment, planning, migration/remediation, and testing for Year 2000 compliance. Keane has devoted significant resources to, and earned significant revenue from, providing services to address the Year 2000 problem. The market for these services declined significantly during 1999 and is expected to further diminish and disappear after the first quarter of 2000. Further, Keane's services addressing the Year 2000 problem involve key aspects of its client's computer systems. A failure in a client's system could result in a claim for substantial damages against Keane, regardless of Keane's responsibility for the failure. Keane could incur substantial costs in connection with any resulting litigation, regardless of the outcome. The total cost of Keane's Year 2000 compliance activities was not material to its business, results of operations and financial condition. While Keane believes that it has completed its Year 2000 readiness process, Keane cannot assure you that it has identified and remedied all significant Year 2000 problems, that Keane will not incur significant additional time and expense or that such problems will not harm Keane's business. 17 2001. CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS: The following important factors, among others, could cause actual results to differ materially from those indicated by forward-looking statements made in this Annual Report on Form 10-K and presented elsewhere by management from time to time. FluctuationsKeane's quarterly operating results have varied, and are likely to continue to vary significantly. This may result in Operating Results.volatility in the market price of Keane's shares. Keane has experienced and expects to continue to experience fluctuations in its quarterly results. Keane's gross margins vary based on a variety of factors including employee utilization rates and the number and type of services performed by Keane during a particular period. A variety of factors influence Keane's revenue in a particular quarter, including: o. general economic conditions which may influence investment decisions or cause downsizing; o. the number and requirements of client engagements; o. employee utilization rates; o. changes in the rates Keane can charge clients for services; o. acquisitions; and o. other factors, many of which are beyond Keane's control. 21 A significant portion of Keane's expenses doesdo not vary relative to revenue. As a result, if revenue in a particular quarter does not meet expectations, Keane's operating results could be materially adversely affected, which in turn may have a material adverse impact on the market price of Keane common stock. In addition, many of Keane's engagements are terminable without client penalty. An unanticipated termination of a major project could result in an increase in underutilized employees and a decrease in revenue and profits. Risks RelatingKeane has pursued, and intends to Acquisitions.continue to pursue, strategic acquisitions. Failure to successfully integrate acquired businesses or assets may adversely affect Keane's financial performance. In the past five years, Keane has grown significantly through acquisitions. SinceFrom January 1, 1999 through December 31, 2001, Keane has completed thenine acquisitions. The aggregate cost of these acquisitions of Emergent Corporation in San Mateo, California, Amherst Consulting Group, Inc, in Boston, Massachusetts, Advanced Solutions Inc. in New York, New York, Anstec, Inc. of Maclean, Virginia, First Coast Systems, Inc. of Jacksonville, Florida, Jamison/Gold, LLC, of Marina Del Ray, California and Parallax Solutions Limited, of Birmingham, England.totaled approximately $266.8 million. Keane's future growth may be based in part on selected acquisitions. At any given time, Keane may be in various stages of considering suchacquisition opportunities. Keane can provide no assurances that it will be able to find and identify desirable acquisition targets or that it will be successful in entering into a definitive agreement with any one target. Also,In addition, even if Keane reaches a definitive agreement, is reached, there is no assurance that Keane will complete any future acquisition will be completed.acquisition. Keane typically anticipates that each acquisition will bring certain benefits, such as an increase in revenue. Prior to completing an acquisition, however, it is difficult to determine if such benefitsKeane can actually be realized.realize these benefits. Accordingly, there is a risk that an acquired company may not achieve an increase in revenue or other benefits for Keane. In addition, an acquisition may result in unexpected costs, expenses and expenses.liabilities. Any of these events could have a material adverse effect on Keane's business, financial condition and results of operations. The process of integrating acquired companies into Keane's existing business may also result in unforeseen difficulties. Unforeseen operating difficulties may absorb significant management attention, which Keane might otherwise devote to its existing business. Also,In addition, the process may require significant financial resources that Keane might otherwise allocate to other activities, including the ongoing development or expansion of Keane's existing operations. Finally, future acquisitionacquisitions could result in Keane having to incur additional debt and/or contingent liabilities. AllAny of these possibilities mightcould have a material adverse effect on Keane's business, financial condition and result of operations. DependenceThe complex process of integrating Metro and SignalTree Solutions with Keane may disrupt the business activities of the Company and affect employee morale, thus affecting the Company's ability to pursue its business plan and retain key employees. Integrating the operations and personnel of Metro Information Services, Inc., which Keane acquired in November 2001, and SignalTree Solutions, which the Company acquired in March 2002 with Keane is a complex process. The integration of each of Metro and SignalTree Solutions may not be completed in the expected time period or may not achieve the anticipated benefits of the merger. The successful integration of Metro and SignalTree Solutions with Keane requires, among other things, integration of finance, human resources and sales organizations. The diversion of the attention of Keane's management and any difficulties encountered in the process of combining the companies could cause the disruption of, or a loss of momentum in, the activities of the combined company's business. Further, the process of combining Metro and SignalTree Solutions with Keane could negatively affect employee morale and the ability of the combined company to retain some of its key employees after the merger. The inability to successfully integrate the operations and personnel of Metro and SignalTree Solutions with Keane could have a material adverse effect on Personnel.Keane's business, financial condition and results of operations. Keane's growth could be limited if it is unable to attract personnel in the Information Technology and business consulting industries. Keane believes that its future success will depend in large part on its ability to continue to attract and retain highly skilled technical and management personnel. The competition for such personnel is intense. Keane may not succeed in attracting and retaining the personnel necessary to develop its business. If Keane does not, its business, financial condition and result of operations could be materially adversely affected. Highly Competitive Market.Keane faces significant competition for its services, and its failure to remain competitive could limit its ability to maintain existing clients or attract new clients. The market for Keane's services is highly competitive. The technology for custom software services can change rapidly. The market is fragmented, and no company holds a dominant position. Consequently, Keane's 18 competition for client assignments and experienced personnel varies significantly from city to city and by the type of service provided. Some of Keane's competitors are larger and have greater technical, financial and marketing resources and greater name recognition in the markets they serve than does 22 Keane. In addition, clients may elect to increase their internal information systems resources to satisfy their custom software development needs. Keane believes that in order to compete successfully in the software services industry it must be able to: o compete cost-effectively; o develop strong client relationships; o generate recurring revenues; o utilize comprehensive delivery methodologies; and o achieve organizational learning by implementing standard operational processes. In the healthcare software systems market, Keane competes with some companies that are larger in the healthcare market and have greater financial resources than Keane. Keane believes that significant competitive factors in the healthcare software systems market include size and demonstrated ability to provide service to targeted healthcare markets. Keane may not be able to compete successfully against current or future competitors. In addition, competitive pressures faced by Keane may materially adversely affect its business, financial condition and results of operations. Risks Associated with Provision of Year 2000 Services. The Company'sKeane conducts business may suffer as a result of defects to Year 2000 compliance issues that have not yet been detected. We have not had any independent verification of our year 2000 compliance efforts. We have not procured any Year 2000 specific insurance or made any contingency plans to address any undetected year 2000 risks. Among the services that Keane provided in 1999 was the assessment, planning, migration/remediation, and testing for Year 2000 compliance. Keane has devoted significant resources to, and earned significant revenue from, providing services to address the Year 2000 problem. The market for these services declined significantly during 1999 and is expected to further diminish and disappear after the first quarter of 2000. Further, Keane's services addressing the Year 2000 problem involve key aspects of its client's computer systems. A failure in a client's system could result in a claim for substantial damages against Keane, regardless of Keane's responsibility for the failure. Keane could incur substantial costs in connection with any resulting litigation, regardless of the outcome. International Operations. In August 1998, Keane commenced operations in the United Kingdom withand India, which exposes it to a number of difficulties inherent in international activities. As a result of its acquisition of Icom Systems Ltd, now knownSignalTree Solutions in March 2002, Keane has two software development facilities in India and has added approximately 400 technical professionals to its professional services organization. India is currently experiencing conflicts with Pakistan over the disputed territory of Kashmir as well as clashes between different religious groups within the country. These conflicts, in addition to other unpredictable developments in the political, economic and social conditions in India, could eliminate or reduce the availability of these development and professional services. If access to these services were to be unexpectedly eliminated or significantly reduced, Keane's ability to meet development objectives important to its new strategy would be hindered, and its business could be harmed. If Keane Limited. Keane's international operationsfails to manage its geographically dispersed organization, it may fail to meet or exceed its financial objectives and its revenues may decline. Keane performs development activities in the U.S. and Canada and soon will be in India, and has offices throughout the United States, the United Kingdom, Canada and India. This geographic dispersion requires substantial management resources that locally-based competitors do not need to devote to their operations. Keane's operations in the U.K. and India are subject to political and economic uncertainties, currency exchange rate fluctuations, foreign exchange restrictions, changes in taxation and other difficulties in managing operations overseas. Keane may not be successful in its international operations. Keane may be unable to redeploy its professionals effectively if engagements are terminated unexpectedly, which would adversely affect its results of operations. Keane's clients can cancel or reduce the scope of their engagements with Keane on short notice. If they do so, Keane may be unable to reassign its professionals to new engagements without delay. The cancellation or reduction in scope of an engagement could, therefore, reduce the utilization rate of Keane's professionals, which would have a negative impact on Keane's business, financial condition and results of operations. As a result of these and other factors, the Company's past financial performance should not be relied on as an indication of future performance. Keane believes that period to period comparisons of its financial results are not necessarily meaningful and it expects that results of operations may fluctuate from period to period in the future. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The Company does not engage in trading market risk sensitive instruments or purchasing hedging instruments or "other than trading" instruments that are likely to expose the Company to market risk, whether interest rate, foreign currency exchange, and commodity price or equity price risk. The Company has not purchased options or entered into swaps or forward or futures contracts. The Company's primary market risk exposure is that of interest rate risk on its investments, which would affect the carrying value of those investments. 19Additionally, the Company transacts business in the United Kingdom, Canada and India and as such has exposure associated with movement in foreign currency exchange rates. 23 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA INDEX TO CONSOLIDATED FINANCIAL STATEMENTS Page(s) Reports of Independent Auditors............................................21-22Auditors............................................ 25 Consolidated Balance Sheets as of December 31, 19982001 and 1999..................232000................26 Consolidated Statements of Income For the Years Ended December 31, 1997, 19982001, 2000 and 1999..........................241999........................27 Consolidated Statements of Stockholders' Equity for the For the Years Ended December 31, 1997, 19982001, 2000 and 1999..........................251999........................28 Consolidated Statements of Cash Flows for the Years For the Years ended December 31, 1997, 19982001, 2000 and 1999..........................261999........................29 Notes to Consolidated Financial Statements.................................27-38 20Statements...............................30-43 24 REPORT OF INDEPENDENT AUDITORS TO THE BOARD OF DIRECTORS AND STOCKHOLDERS OF KEANE, INC.: We have audited the accompanying consolidated balance sheetsheets of Keane, Inc. as of December 31, 19992001 and 2000, and the related consolidated statements of income, stockholders' equity, and cash flows for each of the year then ended.three years in the period ended December 31, 2001. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audit.audits. We conducted our auditaudits in accordance with auditing standards generally accepted in the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit providesaudits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Keane, Inc. at December 31, 1999,2001 and 2000, and the consolidated results of its operations and its cash flows for each of the year thenthree years in the period ended December 31, 2001, in conformity with accounting principles generally accepted in the United States. /s/ Ernst and Young LLP Boston, Massachusetts February 11, 2002, except for Note O, as to which the date is March 13, 2000 21 REPORT OF INDEPENDENT ACCOUNTANTS TO THE BOARD OF DIRECTORS AND STOCKHOLDERS OF KEANE, INC.: In our opinion, the accompanying consolidated balance sheet and the related consolidated statements of income, of stockholders' equity and of cash flows present fairly, in all material respects, the financial position of Keane, Inc. and its subsidiaries at December 31, 1998, and the results of their operations and their cash flows for each of the two years in the period ended December 31, 1998, in conformity with accounting principles generally accepted in the United States. These financial statements are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with auditing standards generally accepted in the United States, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for the opinion expressed above. /s/ PricewaterhouseCoopers LLP Boston, Massachusetts February 26, 1999 2215, 2002 25 KEANE INC. CONSOLIDATED BALANCE SHEETS
December 31, 1998 19992001 2000 - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (IN THOUSANDS EXCEPT SHARE AMOUNTS) Assets Current: Cash and cash equivalents $ 51,69665,556 $ 53,018 Short term investments 6,165 8,58253,783 Marketable securities 63,687 59,179 Accounts receivable, net: Trade 230,856 213,767160,172 164,706 Other 1,573 2,2483,109 1,428 Prepaid expenses and other current assets 23,376 19,845deferred taxes 20,026 15,533 --------- --------- Total current assets 313,666 297,460 Long term investments 71,368 81,163312,550 294,629 Property and equipment, net 29,973 27,33033,701 24,132 Goodwill, net 15,446 81,110224,891 75,497 Customer lists 53,659 10,196 Other intangible assets, net 20,268 12,775 Other26,292 32,968 Deferred taxes and other assets, net 8,238 14,98728,810 26,172 --------- --------- $ 458,959679,903 $ 514,825463,594 ========= ========= Liabilities Current: Accounts payable 20,222 18,50013,723 16,820 Accrued expenses and other liabilities 30,647 35,46651,980 26,953 Accrued compensation 25,429 18,28834,161 17,709 Notes payable 1,000 7,564-- 5,006 Accrued income taxes 13,548 --4,675 9,003 Unearned income 1,399 8,3695,178 4,611 Current capital lease obligations 954 1,0801,154 1,230 --------- --------- Total current liabilities 93,199 89,267110,871 81,332 Deferred income taxes 25,656 9,205 Long-term portion of capital lease and other obligations 1,976 2,610 Notes payable 14914,203 2,380 Commitments and contingencies (Note J)I) Stockholders' Equity Preferred stock, par value $.01, authorized 2,000,000 shares, issued none Common stock, par value $.10, authorized 200,000,000 shares, issued 75,223,971 in 2001 and outstanding 71,363,27272,446,101 in 1998 and 72,085,356 in 1999 7,136 7,2082000 7,522 7,245 Class B common stock, par value $.10, authorized 503,797 shares, issued and outstanding 285,303284,891 in 19982001 and 285,112 in 1999 29 292000 28 28 Additional paid-in capital 109,606 120,810162,269 121,444 Accumulated other comprehensive income (764) (2,027)(2,007) (4,637) Retained earnings 250,546 323,620361,361 343,974 Less treasury stock at cost, 313,0645,055,602 shares of Common Stock in 1998 and 1,319,396 shares of Common Stock in 1999 (2,769) (26,841)2000 -- (97,377) --------- --------- Total stockholders' equity 363,784 422,799529,173 370,677 --------- --------- $ 458,959679,903 $ 514,825463,594 ========= =========
The accompanying notes are an integral part of the consolidated financial statements. 2326 KEANE, INC. CONSOLIDATED STATEMENTS OF INCOME
For the Years Ended December 31, 1997 19982001 2000 1999 - ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (IN THOUSANDS EXCEPT PER SHARE AMOUNTS) Total revenues $ 706,801 $1,076,198779,159 $ 871,956 $1,041,092 Salaries, wages and other direct costs 469,433 696,752547,883 621,208 702,795 Selling, general and administrative expenses 138,168 193,438186,708 201,852 199,009 Amortization of goodwill and other intangible assets 14,037 7,70114,457 12,351 9,169 Restructuring charge -- --10,358 8,624 13,653 Merger costs -- 8,120 -- ---------- ---------- ---------- Operating income 85,163 170,18719,753 27,921 116,466 Interest and dividend income 4,212 5,1897,043 7,725 7,827 Interest expense 244 163295 588 -- Other expenses (income), net 1,048 1,057(2,720) 872 1,480 ---------- ---------- ---------- Income before income taxes 88,083 174,15629,221 34,186 122,813 Provision for income taxes 36,712 77,80711,834 13,832 49,739 ---------- ---------- ---------- Net income $ 51,37117,387 $ 96,34920,354 $ 73,074 ========== ========== ========== Net income per share (basic) $ 0.73.25 $ 1.36.29 $ 1.02 ========== ========== ========== Net income per share (diluted) $ 0.72 1.33.25 $ .29 $ 1.01 ========== ========== ========== Weighted average common shares outstanding (basic) 70,096 71,05368,474 69,646 71,571 ========== ========== ========== Weighted average common shares and common share equivalents outstanding (diluted) 71,603 72,28469,396 69,993 72,395 ========== ========== ==========
The accompanying notes are an integral part of the consolidated financial statements. 2427 KEANE, INC. CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY For the Years Ended December 31, 1997, 19981999, 2000 and 19992001 - -------------------------------- (IN THOUSANDS EXCEPT SHARE AMOUNTS)
Other Class B Compre- Common Stock Common Stock Additional hensive ------------ ------------ Paid-in Income Retained Shares Amount Shares Amount Capital (Loss) Earnings - ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Balance January 1, 1997 69,810,652 $6,981 287,613 $29 Common Stock issued under 549,704 55 stock option and employee purchase plans Conversions of Class B Common 998 (998) Stock into Common Stock Income tax benefit from stock option plans Dividends paid to shareholders Foreign translation adjustment Net income Comprehensive income ---------------------------------------- Balance December 31, 1997 70,361,354 7,036 286,615 29 Pooling of interests with Omega (Note L) Common Stock issued under 769,795 77 stock option and employee purchase plans Issuance of common stock for 230,811 23 business acquisitions Merger expenses paid by Shareholders Conversions of Class B Common Stock into Common Stock 1,312 (1,312) Income tax benefit from stock option plans Dividends paid to shareholders Foreign translation adjustment Net income Comprehensive income ---------------------------------------- Balance December 31, 19981999 71,363,272 $ 7,136 285,303 $ 29 ========================================$109,606 ($764) $250,546 Common Stock issued under 721,893 72 10,689 stock option and employee purchase plans Conversions of Class B Common 191 (191) Stock into Common Stock Income tax benefit from stock 515 option plans Repurchase of Common Stock Unrealized loss on securitiesInvestments valuation adjustment (1,263) Net income 73,074 Comprehensive income ---------------------------------------- Balance December 31, 1999 72,085,356 $7,2087,208 285,112 $29 ======================================== ========================================
Accum. Other Treasury Stock Total Additional Compre- at Cost Stock- Paid-in hensive Retained ------- holders' Capital Income Earnings Shares Amount Equity - ---------------------------------------------------------------------------------------------------- Balance January 1, 1997 $92,646 ($45) $104,570 (305,615) ($2,413) $201,76829 120,810 (2,027) 323,620 Common Stock issued under 4,006 4,061360,524 36 320 stock option and employee purchase plans Conversions of Class B Common --221 1 (221) (1) Stock into Common Stock Income tax benefit from stock 1,028 1,028314 option plans Dividends paid to shareholders (864) (864)Repurchase of Common Stock Investments valuation adjustment 538 Foreign currency translation adjustment (327) (327)Adjustment (3,148) Net income 51,371 51,371 ------20,354 Comprehensive income 51,044 --------------------------------------------------------------------- Balance December 31, 1997 97,680 (372) 155,077 (305,615) (2,413) 257,037 Pooling of interests with Omega 589 589 (Note N)2000 72,446,101 7,245 284,891 28 121,444 (4,637) 343,974 Common Stock issued under 6,191 (7,449) (356) 5,91218,000 1 (8,894) stock option and employee purchase plans IssuanceCommon Stock issued in connection 2,759,870 276 49,460 with acquisition of common stock for (23) -- business acquisitions Merger expenses paid by 1,571 1,571 Shareholders Conversions of Class B Common -- Stock into Common StockMetro Information Services, Inc. Income tax benefit from stock 4,187 4,187259 option plans Dividends paid to shareholders (1,469) (1,469)Repurchase of Common Stock Investments valuation adjustment 1,181 Foreign currency translation adjustment (392) (392)Adjustment 1,449 Net income 96,349 96,349 ------17,387 Comprehensive income 95,957 ---------------------------------------------------------------------============================================================================== Balance December 31, 1998 109,606 (764) 250,5462001 75,223,971 $ 7,522 284,891 $ 28 $162,269 $ (2,007) $361,361 ============================================================================== Treasury Stock Total at Cost Stock- ------- holders' Shares Amount Equity - ------------------------------------------------------------------------ Balance January 1, 1999 (313,064) (2,769)($2,769) $ 363,784 ===================================================================== Common Stock issued under 10,689 (6,332) (162) 10,599 stock option and employee purchase plans Conversions of Class B Common -- Stock into Common Stock Income tax benefit from stock 515 515 option plans Repurchase of Common Stock (1,000,000) (23,910) (23,910) Unrealized loss on securities (1,263)Investments valuation adjustment (1,263) Net income 73,074 73,074 --------------- Comprehensive income 71,811 --------------------------------------------------------------------- Balance December 31, 1999 $120,810 ($2,027) $323,620 (1,319,396) ($26,841) $422,799 ===================================================================== =====================================================================(26,841) 422,799 Common Stock issued under 394,794 10,389 10,745 stock option and employee purchase plans Conversions of Class B Common -- Stock into Common Stock Income tax benefit from stock 314 option plans Repurchase of Common Stock (4,131,000) (80,925) (80,925) Investments valuation adjustment 538 Foreign currency translation Adjustment (3,148) Net income 20,354 --------- Comprehensive income 17,744 --------- Balance December 31, 2000 (5,055,602) (97,377) 370,677 Common Stock issued under 737,348 15,186 6,293 stock option and employee purchase plans Common Stock issued in connection 4,644,454 86,236 135,972 with acquisition of Metro Information Services, Inc. Income tax benefit from stock 259 option plans Repurchase of Common Stock (326,200) (4,045) (4,045) Investments valuation adjustment 1,181 Foreign currency translation Adjustment 1,449 Net income 17,387 --------- Comprehensive income 20,017 --------- ================================== Balance December 31, 2001 -- -- $ 529,173 ==================================
The accompanying notes are an integral part of the consolidated financial statements. 2528 KEANE, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS
For the Years Ended December 31, 1997 19982001 2000 1999 - ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (IN THOUSANDS) Cash Flows From Operating Activities: Net income $ 51,37117,387 $ 96,34920,354 $ 73,074 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 22,659 21,01826,113 28,991 31,519 Deferred income taxes (6,896) (10,553)1,808 (5,444) 4,996 Provision for doubtful accounts 3,391 5,3322,024 3,086 (625) Loss on sale of property and equipment (167) -- 14 25 14 Non-cash interestGain on long-term debt 197sale of investments (1,233) -- -- Non-cash restructuring charge 825 3,403 5,572 Impairment of long term investments 2,000 -- -- 5,572 TaxGain on sale of business unit (4,302) -- -- Income tax benefit from stock options 1,028 4,187 --259 314 515 Changes in operating assets and liabilities, net of acquisitions: (Increase) decreaseDecrease in accounts receivable (59,993) (75,253)41,691 48,432 37,580 Increase (decrease) in prepaid expenses and other assets (451) (1,995) (6,395)(1,065) 6,748 (6,910) Increase (decrease) in accounts payable, accrued expenses, unearned income and other liabilities 29,098 16,627758 (18,415) (24,064) Increase (decrease) in income taxes payable (3,990) 10,493(2,916) 8,609 (13,548) ---------- ---------- ------------------- --------- --------- Net cash provided by operating activities 36,428 66,23083,182 96,078 108,123 ---------- ---------- ------------------- --------- --------- Cash Flows From Investing Activities: Purchase of investments (60,080) (97,592)(104,591) (30,875) (110,915) Sale and maturities of investments 39,577 70,805102,340 60,191 96,542 Purchase of property and equipment (17,502) (16,740)(7,609) (11,386) (16,418) Proceeds from the sale of property and equipment 519 385419 182 77 Proceeds from sale of business unit 16,087 -- -- Payments for current year acquisitions (7,148) (32,516) (60,996) Payments for prior years acquisitions (1,266) (3,756) -- (9,150) (60,996) ---------- ---------- ------------------- --------- --------- Net cash used for investing activities (37,486) (52,292)(1,768) (18,160) (91,710) ---------- ---------- ------------------- --------- --------- Cash Flows From Financing Activities: Payments on acquired debt (65,938) -- -- Payments under long-term debt, net (4,161) (7,292)(5,006) (3,523) (563) Principal payments under capital lease obligations (921) (1,240)(1,303) (1,376) (1,217) Proceeds from issuance of common stock 4,061 7,4836,293 10,745 10,761 Repurchase of common stock -- --(4,045) (80,925) (24,072) Dividends paid (864) (1,469) -- ---------- ---------- ------------------- --------- --------- Net cash used for financing activities (1,885) (2,518)(69,999) (75,079) (15,091) ---------- ---------- ------------------- --------- --------- Effect of exchange rate changes on cash 358 (2,074) -- Net increase (decrease) in cash and cash equivalents (2,943) 11,42011,773 765 1,322 Cash and cash equivalents at beginning of year 43,219 40,27653,783 53,018 51,696 ---------- ---------- ------------------- --------- --------- Cash and cash equivalents at end of year $ 40,27665,556 $ 51,69653,783 $ 53,018 ========== ========== =================== ========= ========= Supplemental information: Income taxes paid $ 45,92214,922 $ 68,54010,469 $ 62,140
The accompanying notes are an integral part of the consolidated financial statements. 2629 KEANE, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Years ended December 31, 1999, 19982001, 2000, and 19971999. (All amounts in thousands unless stated otherwise and except for share and per share amounts) A. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BASIS OF PRESENTATION: The consolidated financial statements include the accounts of Keane, Inc. (the "Company") and its wholly owned subsidiaries. All significant intercompany transactions have been eliminated. As described in Note L, during 1998 the Company completed five acquisitions. Four of the acquisitions were accounted for as poolings-of-interests and one was accounted for as a purchase. The accompanying financial statements and notes have been restated for all periods presented for the three material pooling-of-interests acquisitions. Certain prior year amounts have been reclassified to conform to the current year presentation. FISCAL YEAR: The Company records activity in quarterly accounting periods of equal length based on a monthly schedule of one five-week month followed by two four-week months. Differences in amounts presented and those which would have been presented using actual year end dates are not material. All references to "fiscal 2001", "fiscal 2000" and "fiscal 1999" in the financial statements and accompanying notes relate to the years ended December 30, 2001, December 31, 2000 and December 31, 1999, respectively. For ease of presentation, December 31 has been utilized for all financial statement captions. NATURE OF OPERATIONS: Keane is a leading provider of e-business,provides Information Technology (IT), and business consulting services. The Company divides its business into three main lines: Business Consulting, Application Development and IT Consulting, e-Solutions (including its e-architecture, applications developmentIntegration (ADI) and integration services), and ApplicationsApplication Development and Management Outsourcing. Keane's clients consist primarily of Fortune 1000Global 2000 organizations, across every major industry,government agencies and healthcare organizations, and government agencies.organizations. The Company services clients through branch office operations in major markets of the United States, Canada,North America and the United Kingdom. These offices are supported by Keane Consulting Group, a centralized practicesStrategic Practices Group representing Keane's core services and key competencies.competencies, and seven Advanced Development Centers ("ADC") in the United States, Canada and India. This delivery structure allows the Company to provide clients with world-class capabilities representing the organizational experience and best practices of the entire Company on a responsive and cost-effective local level. REVENUE RECOGNITION: The Company provides business innovation consulting and system design, implementation, and support services under fixed price and time and materials contracts. For fixed price contracts, revenue is recorded on the basis of the estimated percentage of completion of services rendered. Losses, if any, on fixed price contracts are recognized when the loss is determined. For time and materials contracts, revenue is recorded at contractually agreed upon rates as the costs are incurred. Revenues for software application sales are recognized on the basis of customer acceptance over the period of software implementation. ALLOWANCE FOR BAD DEBTS: The Company evaluates its accounts receivable for risk associated with a client's inability to make contractual payments or unresolved issues with the adequacy of Keane's services delivered under maintenance agreements. Billed and unbilled receivables that are specifically identified as being at risk are provided for with a charge to reduce revenue in the period the risk is identified. FOREIGN CURRENCY TRANSLATION: For the Company's subsidiaries in Canada and England, the Canadian dollar and British pound, respectively, are the functional currencies. All assets and liabilities of the Company's Canadian and English subsidiaries are translated at exchange rates in effect at the end of the period. Income and expenses are translated at rates that approximate those in effect on transaction dates. The translation differences are charged or credited directly to the translation adjustment account included as part of stockholders' equity. Realized foreign exchange gains and losses are included in other income (expense). CASH AND CASH EQUIVALENTS: Cash and cash equivalents consist of highly liquid investments with a maturity of three months or less at the time of purchase. Cash equivalents are currently designated as available-for-sale. Cash equivalents at December 31, 19992001 included investments in commercial paper ($24.9 million), municipal bonds ($.915.0 million) and money market funds ($4.833.8 million). Cash equivalents at December 31, 19982000 included investments in commercial paper ($41.2 million), municipal bonds ($1.033.3 million) and money market funds ($1.110.6 million). 30 FINANCIAL INSTRUMENTS: The amounts reflected in the consolidated balance sheets for cash and cash equivalents, accounts receivable and accounts payable approximate their fair value due to their short maturities. Based on the borrowing rates currently available to the Company for bank loans with similar terms and maturities, the fair value of the company's debt obligations approximates their carrying value. Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of investments and trade receivables. The Company's cash, cash equivalents and investments are held with financial institutions with high credit standings. The 27 Company's customer base consists of geographically dispersedispersed customers in severalmany different industries, thereforeindustries. Therefore, concentration of credit risk with respect to trade receivables is not considered significant. INVESTMENTS: Investments with maturities between three and twelve months at time of purchase are considered short-term investments. Investments are stated at fair value as reported by the investment custodian. The Company determines the appropriate classification of debt and equity securities at the time of purchase and re-evaluates such designations as of each balance sheet date. Investments are currently designated as available-for-sale, and as such, unrealized gains and losses are reported in a separate component of stockholders' equity. The Company views its marketable securities portfolio as available for use in its current operations, and accordingly, these investments are classified as current assets in the accompanying balance sheet. As of December 31, 1999,2001, the Company's investments experienced declinereflect an increase in market value of $2.2$.8 million, which has been reflected in the statement of stockholder's equity. At December 31, 1998,2000, the Company's investments reflected a decline in market value of the investments approximated cost.$1.2 million. Realized gains and losses, as well as interest, dividends and capital gain/loss distributions on all securities, are included in earnings. PROPERTY AND EQUIPMENT: Property and equipment is stated at cost. Repair and maintenance costs are charged to expense. Depreciation is computed on a straight-line basis over estimated useful lives of 25 to 40 years for buildings and improvements, and 2 to 5 years for office equipment, computer equipment and software. Leasehold improvements are amortized over the shorter of the estimated useful life of the improvement or the term of the lease. Upon disposition, the cost and related accumulated depreciation are removed from the accounts, and any gain or loss is included in income. GOODWILL AND INTANGIBLE ASSETS: Intangible assets consist principally of goodwill and acquired customer-based intangibles, noncompetition agreements, and software initially recorded at fair value. Intangibles are amortized on a straight-line basis over 14 or 15 years for goodwill and 3 to 15 years for other intangibles. At each reporting date, management assesses whether there has been a permanent impairment in the value of its long-term assets and the amount of such impairment by comparing anticipated undiscounted future operating incomecash flows from acquired business units with the carrying value of the related goodwill. The factors considered by management in performing this assessment include current operating results, trends and prospects, as well as the effects of demand, competition and other economic factors. Accumulated amortization at December 31, 19982001 and 19992000 was $40.6$46.9 million and $44.7$35.4 million, respectively. INCOME TAXES: The Company accounts for income taxes under the liability method, which requires recognition of deferred tax assets, and liabilities for the expected future tax consequences of events that have been included in the financial statements or tax returns. Deferred tax assets and liabilities are determined based on the difference between the financial statement and tax bases of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. COMPREHENSIVE INCOME: Statement of Financial Accounting Standards No. 130," Reporting "Reporting Comprehensive Income", establishes rules for the reporting and display of comprehensive income and its components. Components of comprehensive income include net income and certain transactions that have generally been reported in the consolidated statement of stockholders' equity. Other comprehensive income is comprised of net income, currency translation adjustments and available-for-sale securities valuation adjustments. At December 31, 1998, the only component of accumulated other comprehensive income was foreign currency translation adjustment of $.8 million. At December 31, 1999,2001, accumulated other comprehensive income was comprised of foreign currency translation adjustment of $.8$2.5 million and securities valuation adjustment of $1.3($.5) million, net of tax. At December 31, 2000, accumulated other comprehensive income was comprised of foreign currency translation adjustment of $3.9 million and securities valuation adjustment of $.7 million, net of tax. STOCK-BASED COMPENSATION: The Company grants stock options for a fixed number of shares to employees with an exercise price equal to the fair value of the shares at the date of grant. The Company accounts for stock options grants in accordance with APB Opinion No. 25, "Accounting for Stock Issued to Employees", and 31 accordingly, recognizes no compensation expense for the stock option grants. The Company also grants restricted stock for a fixed number of shares to employees for nominal consideration. Compensation expense related to restricted stock awards is recorded ratably over the restriction period. LEGAL COSTS: The Company accrues costs of settlement, damages and under certain conditions, costs of defense when such costs are probable and estimable. Otherwise, such costs are expensed as incurred. USE OF ESTIMATES: The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. INDUSTRY SEGMENT INFORMATION: The Company adopted Statement of Financial Accounting Standards No. 131, "Disclosure about Segments of an Enterpriseoperates in one reportable segment-information technology and Related Information".business consulting services. The Company offers an integrated mix of end-to-end business solutions, such as Business and IT consultingConsulting (Plan), e-Solutions including e-architecture, online branding, developmentApplication Development and integrationIntegration (Build), and Application Development and Management Outsourcing (Manage). Approximately 93%, 94% and 96% of the Company's revenue was derived from these offerings for the years ended December 31, 2001, 2000 and 1999, respectively. RECENT ACCOUNTING PRONOUNCEMENTS In June 1998, the Financial Accounting Standards issued Statement of Financial Accounting Standards No. 133, (FAS 133), "Accounting for Derivative Instruments and Hedging Activities." which required adoption in periods beginning after June 15, 1999. FAS 133 was subsequently amended by Statement of Financial Accounting Standards No. 137, " Accounting for Derivative Instruments and Hedging Activities- Deferral of the Effective Date of FASB Statement No. 133" and will now be effective for fiscal years beginning after June 15, 2000, with earlier adoption permitted. In June 2000, the balanceFASB issued Statement No. 138. " Accounting for Certain Derivative Instruments and Certain Hedging Activities," an amendment to FAS 133 and effective simultaneously with FAS 133. The Company adopted FAS 133 as amended by FAS 138 in the first quarter of 2001, and FAS133 has not had a significant impact on its financial position or results of operations. In July 2001, the FASB issued FAS No. 141, "Business Combinations", and FAS No. 142, "Goodwill and Other Intangible Assets." FAS 141 eliminates the pooling-of-interests method of accounting for business combinations except for qualifying business combinations that were initiated prior to July 2001. FAS 141 further clarifies the criteria to recognize intangible assets separately from goodwill. The requirements of Statement 141 are effective for any business combination that is initiated after June 30, 2001. Under FAS 142, goodwill and indefinite lived intangible assets are no longer amortized but are reviewed annually (or more frequently if impairment indictors arise) for impairment. Separable intangible assets that are not deemed to have an indefinite life will continue to be amortized over their useful lives. The amortization provisions of Statement 142 apply to goodwill and intangible assets acquired on or after June 30, 2001. With respect to goodwill and intangible assets acquired prior to June 30, 2001, companies are required to adopt Statement 142 in their fiscal year beginning after December 15, 2001. Because of the healthcare industry. Effectively,different transition dates for goodwill and intangible assets acquired on or before June 30, 2001 and those acquired after that date, pre-existing goodwill and intangibles will be amortized during this transition period until adoption whereas new goodwill and indefinite lived intangible assets acquired after June 30, 2001 will not. The Company is currently in the process of evaluating the aggregate impact all provisions of FAS 142 will have on its financial position and results of operations. In October 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of" and provides a single accounting model for long-lived assets to be disposed of. The Company operatesis required to adopt SFAS No. 144 for the fiscal year beginning after December 15, 2001 and is currently in one reportable segment. 28the process of evaluating the impact on its consolidated financial statements. 32 B. INVESTMENTS At December 31, 1999,The following is a summary of available-for-sale securities:
Gross Unrealized Estimated Cost Gains Losses Fair Value December 31, 2001 US Government Obligations $ 30,017 $ 338 $ 11 $ 30,344 Corporate bonds 27,906 651 285 28,272 Corporate passthroughs 4,997 75 1 5,071 -------- -------- -------- -------- 62,920 1,064 297 63,687 ======== ======== ======== ======== Due in one year or less 8,517 8,705 Due after one year through three years 22,927 23,133 Due after three years 31,476 31,849 -------- -------- 62,920 63,687 ======== ======== December 31, 2000 US Government Obligations 27,441 30 178 27,293 Corporate bonds 20,886 67 1,203 19,750 Corporate passthroughs 12,092 62 18 12,136 -------- -------- -------- -------- 60,419 159 1,399 59,179 ======== ======== ======== ======== Due in one year or less 5,237 5,237 Due after one year through three years 34,838 33,438 Due after three years 20,344 20,504 -------- -------- $ 60,419 $ 59,179 ======== ========
Proceeds from the Company's investments included obligationssale of the U.S. Government ($32.9 million), municipal bonds ($7.3 million), corporate pass through ($16.9 million), corporate bonds ($29.2 million) and commercial paper ($3.5 million). At December 31, 1998, the Company's investments included obligations of the U.S. government ($33.6 million), municipal bonds ($10.9), corporate pass through ($12.8 million) and corporate bonds ($20.2 million).available for sale securities were approximately $102.3 million during 2001. Net realized gains on those sales were $1.2 million. There was no gain or loss, based on a specific identification basis, realized on the sale of available for sale securities during the years ended December 31, 1997, 19982000 and 1999. C. ACCOUNTS RECEIVABLE Accounts receivable consists of the following: December 31, 2001 2000 ---- ---- Billed $ 144,896 $ 141,533 Unbilled 28,290 34,163 Allowance for doubtful accounts (13,014) (10,990) --------- --------- $ 160,172 $ 164,706 ========= ========= Accounts receivable is presented net of andoubtful accounts. The activity in the allowance for doubtful accounts of $8.1 million and $7.9 million ataccount is as follows: December 31, 1998 and2001 2000 1999 respectively. The provisions---- ---- ---- Beginning of year balance $ 10,990 $ 7,904 $ 8,133 Provision charged to the statement13,706 6,778 7,749 Recoveries (3,448) Write-offs (8,234) (3,692) (7,978) -------- -------- ------- End of operations were $3.3 million, $5.3 million and $7.8 million in 1997, 1998, and 1999, respectively, and write-offs against the allowances were $2.1 million, $2.1 million and $8.0 million in 1997, 1998, and 1999, respectively.year balance $ 13,014 $ 10,990 $ 7,904 ======== ======== ======= 33 D. PROPERTY AND EQUIPMENT Property and equipment consist of the following:
December 31, 1998 1999 --------- --------- Buildings and improvements $ 772 $ 772 Office equipment 50,191 64,448 Computer equipment and software 8,946 13,678 Leasehold improvements 7,387 8,691 --------- --------- 67,296 87,589 Less accumulated depreciation and amortization 37,323 60,259 --------- --------- $ 29,973 $ 27,330 ========= =========
December 31, 2001 2000 ---- ---- Buildings and improvements $ 2,599 $ 772 Office equipment 52,537 71,316 Computer equipment and software 12,019 15,316 Leasehold improvements 10,753 9,885 Construction in progress 13,000 -- ------- ------- 90,907 97,289 Less accumulated depreciation and amortization 57,206 73,157 ------- ------- $33,701 $24,132 ======= ======= Depreciation expense totaled $8,622, $13,317$11.7 million, $16.2 million and $22,350$22.4 million in 1997, 19982001, 2000 and 1999, respectively. Computer equipment and software includes assets arising from capital lease obligations at a cost of $1,510 and $5,672,$.6 million with accumulated amortization totaling $1,030 and $2,496,$.3 million at December 31, 1998 and 1999, respectively.2001. E. ACCRUED EXPENSES AND OTHER LIABILITIES Accrued expenses and other liabilities consist of the following:
December 31, 1998 1999 --------- --------- Deferred savings and profit sharing plan $ 5,250 $ 620 Accrued employee benefits 3,412 1,776 Employee stock withholdings 4,265 3,803 Accrued payroll taxes 6,164 876 Accrued rent obligations 2,130 2,905 Y2K warranties -- 4,637 Accrued restructuring -- 7,081 Other 9,426 13,768 --------- --------- $ 30,647 $ 35,466 ========= =========
29 F. CAPITAL LEASE OBLIGATIONS The Company finances certain equipment through capital leases. At December 31, 1999, future minimum lease payments under non-cancelable capital leases, together with the present value of minimum lease payments, are summarized below:
Years ended December 31: 2000 $ 1,430 2001 1,257 2002 1,132 2003 556 ------- Total minimum payments 4,375 Less amount representing future interest 685 Present value of net minimum payments 3,690 Less current portion 1,080 Long-term portion of capital lease payments $ 2,6102001 2000 ---- ---- Accrued employee benefits $ 8,322 $ 8,226 Accrued rent obligations -- 1,609 Accrued restructuring 21,723 6,332 Other 21,935 10,786 ------- ------- $51,980 $26,953 =======
G.======= F. NOTES PAYABLE In conjunction with the Company's acquisition of GSE Erudite Software, Inc. on April 20, 1998, the Company issued a $1.0 million non-interest bearing note payable due one-year from the purchase date. This note is subject to reduction to the extent required by the purchase agreement and was paid during 1999. In connection with the Company's acquisition of Parallax Solutions Ltd., in February of 1999, the Company issued a $6.6 million note payable to the former owners. This note is payable in MayDuring the year 2001, the Company paid the remaining balance of 2001 and bears interest at 7.05 %. At December 31, 1997, Icom Systems Ltd, a company acquired by Keane in 1998 and was accounted for as a pooling-of-interests, had $3.9$4.0 million of outstanding debt and was paid during 1998. H.related to this note. G. CAPITAL STOCK In May 1998, the stockholders approved an amendment to the Company's Articles of Organization increasing the number of shares of Common Stock authorized for issuance to 200,000,000 shares. The Company has three classes of stock: Preferred Stock, Common Stock and Class B Common Stock. Holders of Common Stock are entitled to one vote for each share held. Holders of Class B Common Stock generally vote as a single classtogether with holders of Common Stock as a single class but are entitled to 10 votes for each share held. The Board of Directors is authorized to determine the rights, preferences, privileges and restrictions of any series of Preferred Stock, and to fix the number of shares of any such series. The Common Stock and Class B Common Stock have equal liquidation and dividend rights except that any regular quarterly dividend declared shall be $.05 per share less for holders of Class B Common Stock. Class B Common Stock is nontransferable, except under certain conditions, but may be converted into Common Stock on a share-for-share basis at any time. Conversions to common stock totaled 998, 1,312221 and 191 shares in 1997, 19982000 and 1999, respectively. There were no conversions during 2001. Shares of common stock reserved for conversions totaled 285,112284,891 at December 31, 1999. 30 I.2001. H. BENEFIT PLANS STOCK OPTION PLANS: The Company has threefour stock-based compensation plans, which are described below. The Company adopted the disclosure provisions of SFAS 123, "Accounting for Stock-Based Compensation," and has continued to apply APB Opinion 25 and related Interpretations in accounting for its plans. Had compensation cost for the Company's stock-based compensation plans been determined based on the fair value at the grant dates as calculated in accordance with SFAS 123, the Company's net income and earnings per share for the years ended December 31, 1997, 19982001, 2000 and 1999 would have been reduced to the pro forma amounts indicated below:
Years Ended December 31, 1997 1998 1999 --------------------------------------- (IN THOUSANDS EXCEPT PER SHARE AMOUNTS) Net income - as reported $ 51,371 $ 96,349 $ 73,074 Net income - pro forma 49,386 91,020 61,811 Net income per share - as reported (diluted) .72 1.33 1.01 Net income per share - pro forma (diluted) .69 1.2634 Years Ended December 31, 2001 2000 1999 ------------------------------ Net income - as reported $ 17,387 $ 20,354 $ 73,074 Net income - pro forma 8,045 2,596 61,811 Net income per share - as reported (diluted) .25 .29 1.01 Net income per share - pro forma (diluted) .12 .04 .85
The effects of applying SFAS 123 in this pro forma disclosure are not likely to be representative of effects on reported net income for future yearsyears. The fair market value of each stock option is estimated using the Black Scholes option pricing method, assuming no expected dividends with the following weighted-average assumptions:
Years Ended December 31, 1997 1998 1999 ---------------------------------- Expected life (years) 4.0 4.0 4.0 Expected stock price volatility 41% 47% 96% Risk-free interest rate 6.24% 4.83%Years Ended December 31, 2001 2000 1999 ------------------------------ Expected life (years) 4.8 4.4 4.0 5.5 Expected stock price volatility 65% 93% 96% Risk-free interest rate 5.00% 5.00% 5.27%
The 1992 Stock Option Plan provides for grants of stock options for up to 3,600,000 shares of the Company's Common Stock to employees, officers and directors of, and consultants and advisors to, the Company. Generally, options expire five years from the date of grant, require a purchase price of not less than 100% of the fair market value of the stock as of the date of grant, and are exercisable at such time or times as the Board of Directors in each case determines. The Company may grant options that are intended to qualify as incentive stock options under Section 422 of the Internal Revenue Code ("incentive stock options") or nonstatutory options not intended to qualify as incentive stock options. The 1998 Stock Incentive Plan, amended in December 1999, provides for grants of stock options for up to 7,000,000 shares of the Company's Common Stock to employees, officers and directors of, and consultants and advisors to, the Company. Generally, options expire five years from the date of grant, require a purchase price of not less than 100% of the fair market value of the stock as of the date of grant, and are exercisable at such time or times as the Board of Directors in each case determines. The Company may grant options that are intended to qualify as incentive stock options under Section 422 of the Internal Revenue Code ("incentive stock options") or nonstatutory options, restricted stock awards and other stock-based awards, including the grant of shares based upon certain conditions not intended to qualify as incentive stock options. In December 2000, the Company initiated a new "Time Accelerated Restricted Stock Award Plan" (TARSAP) under its 1998 Stock Incentive Plan, whereby the vesting of certain stock options is directly impacted by the performance of the Company. The vesting of stock options granted under the TARSAP accelerates upon the meeting of certain profitability criteria. If these criteria are not met, such options will vest five years after the date of grant and expire at the end of ten years. The Company believes that tying the vesting of larger blocks of certain stock options directly to financial performance more effectively utilizes options that would have been granted in future years, while making employees true stakeholders. The Company also anticipates that more closely aligning the interest of management and key employees with shareholders will focus employees on the goals and objectives most important to shareholders, and that the granting of such options were an important factor in securing employee confidence, commitment, and trust at a critical junction in the implementation of its new strategic plan. Finally, the Company believes that the cost to shareholders of these additional options can be kept reasonable as a result of its stock repurchase program. Since May of 1999, the Company has invested $108.9 million to repurchase 5, 457,200 million shares of its common stock under three separate authorizations. The 2001 Stock Incentive Plan provides for grants of stock options for up to 7,000,000 shares of the Company's Common Stock to employees, officers and directors of, and consultants and advisors to, the Company. Generally, options expire five years from the date of grant, require a purchase price of not less than 100% of the fair market value of the stock as of the date of grant, and are exercisable at such time or times as the Board of Directors in each case determines. The Company may grant options that are intended to qualify as incentive stock options under Section 422 35 of the Internal Revenue Code ("incentive stock options") or nonstatutory options, restricted stock awards and other stock-based awards, including the grant of shares based upon certain conditions not intended to qualify as incentive stock options. In November 2001, the Company completed its merger with Metro Information Services, Inc. In connection with the merger, the Company assumed all options, whether vested or unvested, to purchase Metro's common stock, issued under Metro's stock option plans. Each option to purchase shares of Metro's common stock outstanding as of November 30, 2001 became an option to acquire a number of shares of Keane common stock equal to the number of shares of Metro's Common Stock subject to such option, multiplied by a conversion ratio of .48. The option price has been proportionally adjusted. The number of adjusted shares under the Metro plan is 571,058. There were no shares exercised under this plan during December 2001. The weighted-average fair value of options granted under both Plans during the years ended December 31, 1997, 19982001, 2000 and 1999 was $8.40, $14.73$11.96, $11.53 and $14.39, respectively. 31 Information with respect to activity under the Company's stock option plans is set forth below:
Weighted Common Average Stock Exercise Price Outstanding at December 31, 1996 2,118,665 $ 4.84 Granted 575,432 19.91 Exercised (413,004) 3.73 Canceled/Expired (93,998) 6.83 --------- Outstanding at December 31, 1997 2,187,095 8.93 Granted 953,789 34.15 Exercised (782,577) 4.21 Canceled/Expired (120,247) 18.80 --------- Outstanding at December 31, 1998 2,238,060 20.80 Granted 1,582,300 20.60 Exercised (409,112) 6.69 Canceled/Expired (517,389) 25.91 ---------Weighted Common Average Stock Exercise Price Outstanding at December 31, 1998 2,238,060 20.80 Granted 1,582,300 20.60 Exercised (409,112) 6.69 Canceled/Expired (517,389) 25.91 ---------- Outstanding at December 31, 1999 2,893,859 $ 21.76
Granted 3,580,618 16.58 Exercised (382,078) 8.75 Canceled/Expired (870,830) 25.36 ---------- Outstanding at December 31, 2000 5,221,569 18.55 Granted 1,723,024 20.14 Exercised (192,095) 8.98 Canceled/Expired (475,328) 20.13 ---------- Outstanding at December 31, 2001 6,277,170 $19.20 ========== Shares available for future issuance under the Company's stock option plans at December 31, 1999 is 5,718,978.2001 are 9,219,291. The following table summarizes information about stock options that were outstanding at December 31, 1999:2001:
Weighted Average Weighted Average Weighted Average Remaining Exercise Price Exercise Price Range of Number Contractual Of Options Number Of Exercisable Exercise Prices Outstanding Life Outstanding Exercisable Options --------------- ----------- --------- ----------- ----------- ------- $0.04 -- $5.19 147,876 0.5 years $4.61 147,876 $4.61 5.42$4.99 10,000 1.8 $ 0.04 10,000 $ 0.04 5.00 -- 7.25 245,988 1.1 years 6.02 100,672 6.04 7.359.99 2,041,310 8.6 9.75 14,560 9.72 10.00 -- 15.06 262,780 2.0 years 14.35 68,800 13.93 15.3214.99 192,700 7.9 13.12 55,110 13.02 15.00 -- 28.19 1,439,400 4.3 years 20.07 37,523 28.13 28.5619.99 1,830,792 6.1 17.40 484,352 17.30 20.00 -- 38.38 669,000 3.5 years 33.82 180,978 34.03 39.5024.99 475,073 3.1 22.22 156,514 22.32 25.00 -- 53.00 128,815 3.6 years 42.81 23,000 44.14 --------29.99 840,340 2.9 27.31 271,038 27.49 30.00 -- 39.99 743,183 3.1 33.91 568,780 33.89 40.00 -- 49.99 66,600 2.7 44.73 47,674 44.61 50.00 -- 59.99 70,692 5.8 57.21 48,689 57.23 60.00 -- 74.99 6,480 7.0 73.03 4,080 73.10 ----- ----- $0.04 -- $53.00 2,893,859 3.4 years $21.76 558,849 $18.75$74.99 6,277,170 5.9 $19.20 1,660,797 $ 26.90
36 STOCK PURCHASE PLANS: The Company's 1983 Restricted Stock Purchase Plan provides for grants of 2,025,000 shares of Common Stock to be made to key employees at the discretion of the compensation committee of the Board of Directors. No grants were issued during 1996 through 1999. At December 31, 1999, 1,377,760 shares remained available for future grants. Restrictions on the sale or transfer of shares lapse three years after the date of grant. As grants are issued, deferred compensation equivalent to the market value at the date of grant, less the $.10 per share of the purchase price, is amortized to compensation expense over the three-year vesting period. The amount of amortization for 1997 was $47. There was no amortization in 1998 and 1999. The Company's 1992 Employee Stock Purchase Plan provides for the purchase of 2,550,0004,550,000 shares of Common Stock by qualifying employees at a purchase price of 85% of the market value of the stock on the purchase date. During 1997, 19982001, 2000 and 1999 participants in this plan purchased 136,700, 72,832575,841, 384,209, and 310,051 shares, respectively. Shares available for future purchases totaled 923,9811,963,931 at December 31, 1999. 32 2001. INCENTIVE COMPENSATION PLANS: During 1988, the Company established incentive compensation plans for certain officers and selected employees. Payments under the plans are based on actual performance compared to stated plan objectives. Compensation expense under the plans in 1997, 19982001, 2000 and 1999 approximated $6,661, $9,505$18.3 million, $11.2 million and $8,336,$8.3 million, respectively. DEFERRED SAVINGS AND PROFIT SHARING PLAN: During 1984, the Company established a deferred savings and profit sharing plan under Section 401(k) of the Internal Revenue Code. The plan enables eligible employees to reduce their taxable income by contributing up to 15% of their salary to the plan. The Company makes discretionary contributions to the plan based on a percentage of contributions made by the eligible employees and profits of the Company. The Company's contributions vest after the employee has completed 42 months of service and for 1997, 19982001, 2000 and 1999 amounted to approximately $3,156, $4,818$4.5 million, $5.0 million and $5,065,$5.1 million, respectively. J.DEFINED BENEFIT PLAN: The Company has a defined benefit pension plan that provides pension benefits to employees of the Company's U.K. subsidiary. Such benefits are available to employees who were active on August 4, 1998 and not to employees who joined the Company after that date, and based on the employee's compensation and service. The plan is closed to new employees. The Company's policy is to fund amounts required by applicable government regulations. Total pension expense for 2001, 2000, and 1999 was approximately $1.2 million, $1.4 million and $1.4 million, respectively. The Company's projected benefit obligation at December 31, 2000 was approximately $15.2 million. During 2001, service cost and interest cost were $1.6 million and $1.0 million, respectively. Also during 2001, employee contributions, actuarial gain, and benefits paid were $.3 million, $1.0 million and $.3 million, respectively. The projected benefit obligation at December 31, 2001 was $16.8 million. The fair value of the plan assets as of December 31, 2000 was $17.0 million. The actual return for the year ended December 31, 2001 was a reduction in plan assets of $2.6 million. During 2001, employer and employee contributions totaled $1.5 million and benefits paid totaled $.3 million. The fair value of the plan assets at December 31, 2001 was $15.6 million. The components of the 2001 net periodic pension cost were as follows: service cost was $1.6 million, interest cost was $1.0 million, the expected return on plan assets was $1.4 million, and net amortization and deferrals was $.4 million. I. RELATED PARTIES, COMMITMENTS AND CONTINGENCIES The Company's corporate offices are located in Boston, Massachusetts. The building is leased from a partnership in which an officer someand certain directors and shareholders of the Company are limited partners. The lease is for a term of twenty years at annual rentals considered to be at prevailing market rates and lasting through 2006. The Company is also required to pay specified percentages of annual increases in real estate taxes and operating expenses. The Company leases additional office space and apartments under operating leases and capital leases, some of which may be renewed for periods up to five years, subject to increased rentals. Rental expense for all of the Company's facilities, except as noted below, amounted to approximately $13.0$19.4 million in 1997, $16.12001, $22.4 million in 19982000 and $21.8 million in 1999. The Company is committed to minimum annual rental payments under all leases, except for the new facility noted below, of approximately $18.9 million in 2000, $18.1 million in 2001, $15.5$27 million in 2002, $11.1$22.9 million in 2003, $17.3 million in 2004, $11.3 million in 2005, $ 5.1 million in 2006 and an aggregate of $14.2$5.6 million for 2007 and thereafter. In October, 2001, the Company entered into a lease with Gateway Developers LLC ("Gateway LLC") for a term of twelve years, pursuant to which the Company agreed to lease approximately 95,000 square feet of office and development space in a building under construction at One Chelsea Street in Boston, Massachusetts (the "New Facility"). The Company will lease approximately 57% of the New Facility and the remaining 43% will be occupied by other tenants. John Keane Family LLC is a member of Gateway LLC. The members of John Keane Family LLC are trusts for the benefit of John F. Keane, Chairman of the Board of the Company, and his immediate family members. 37 On October 31, 2001, Gateway LLC entered into a $39.4 million construction loan (the "Gateway Loan") in connection with the New Facility and an adjacent building to be located at 20 City Square, Boston, Massachusetts. John Keane Family LLC and John F. Keane are each liable for certain obligations under the Gateway Loan if and to the extent Gateway LLC requires funds to comply with its obligations under the Gateway Loan. The Company currently expects to occupy the new facility in January 2003. The Company will consolidate several existing facilities it has in the Boston area as part of this move. Based upon its knowledge of rental payments for comparable facilities in the Boston area, the Company believes that the rental payments under the lease for the New Facility, which will be approximately $3.2 million per year ($33.00 per square foot for the first 75,000 square feet and $35.00 per square foot for the remainder of the premises) for the first six years of the lease term and $3.5 million per year ($36.00 per square foot for the first 75,000 square feet and $40.00 per square foot for the remainder of the premises) for the remainder of the lease term, plus specified percentages of any annual increases in real estate taxes and operating expenses, were, at the time the Company entered into the lease, as favorable to the Company as those which could have been obtained from 2004an independent third party. In view of these related party transactions, the Company has concluded that, during the construction phase of the facility, the estimated construction in progress costs for the project will be capitalized in accordance with EITF No. 97-10, "The Effect of Lessee Involvement in Asset Construction." A credit in the same amount is included in the long-term portion of capital lease and other obligations in the accompanying balance sheet. For purposes of the consolidated statement of cash flows, the Company characterizes this treatment as a non-cash financing activity. The Company is committed to 2006.an Enterprise Application Architecture (EAA) project for the approximate cost of $8.5 million. A majority of the project will be completed in 2002. On September 25, 2000, the U.S. Equal Employment Opportunity Commission ("EEOC") commenced a civil action against Keane in the United States District Court for the District of Massachusetts alleging that the Company discriminated against former employee Michael Randolph and other unspecified "similarly-situated individuals" by acts of racial harassment, retaliation and constructive discharge. The EEOC has not specified the amount of damages it is seeking. The parties are presently engaged in discovery. Because the lawsuit is in pre-trial stages, management is unable to estimate the effect, if any, it may have on its consolidated financial position or consolidated results of operations. The Company is involved in other litigation and various legal matters, which have arisen in the ordinary course of business. The Company does not believe that the ultimate resolution of any existing matterthese matters will have a material adverse effect on its financial condition, results of operations, or cash flows. The Company believes these litigation matters are without merit and intends to defend these matters vigorously. K.J. INCOME TAXES The provision for income taxes includes federal, state and foreign income taxes currently payable and those deferred because of temporary differences between the financial statement and tax bases of assets and liabilities. For financial reporting purposes, income before income taxes includes the following components: Earnings before income taxes: Domestic $27,721 Foreign 1,501 ------- Total income before provision for income taxes $29,222 38 The provision for income taxes consists of the following:
Years Ended December 31, 1997 1998 1999 ---------- ---------- ---------- Current: Federal $ 35,236 $ 67,740 $ 34,230 State 8,161 15,499 9,283 Foreign 211 5,121 1,230 ---------- ---------- ---------- Total 43,608 88,360 44,743 Deferred: Federal (7,073) (7,626) 3,570 State 251 (2,717) 626 Foreign (74) (210) 800 ---------- ---------- ---------- Total (6,896) (10,553) 4,996 ---------- ---------- ---------- $ 36,712 $ 77,807 $ 49,739 ========== ========== ==========
33 Years Ended December 31, 2001 2000 1999 ---- ---- ---- Current: Federal $ 8,993 $ 16,748 $34,230 State 147 1,958 9,283 Foreign 886 570 1,230 -------- -------- ------- Total Current 10,026 19,276 44,743 Deferred: Federal 1,605 (4,283) 3,570 State 412 (898) 626 Foreign (209) (263) 800 -------- -------- ------- Total Deferred 1,808 (5,444) 4,996 -------- -------- ------- $ 11,834 $ 13,832 $49,739 ======== ======== ======= A reconciliation of the statutory income tax provision with the effective income tax provision is as follows:
Years Ended December 31, 1997 1998 1999 ---------- ---------- ---------- Federal income taxes at 35% $ 30,829 $ 60,955 $ 42,985 State income taxes, 5,164 8,307 6,530 net of federal tax benefit Merger related costs -- 2,916 -- Tax credits (35) -- -- Other, net 754 5,629 224 ---------- ---------- ---------- $ 36,712 $ 77,807 $ 49,739 ========== ========== ==========
Years Ended December 31, 2001 2000 1999 ---- ---- ---- Federal income taxes at 35% $10,228 $11,965 $42,985 State income taxes, net of federal tax benefit 363 1,060 6,530 Merger related costs 1,048 -- -- Other, net 195 807 224 ------- ------- ------- Total income tax provision $11,834 $13,832 $49,739 ======= ======= ======= The components of the net deferred tax assets and liabilities are as follows:
Years Ended December 31, 1998 1999 --------- --------- Current: Allowance for doubtful accounts and other reserves $ 14,206 $ 3,687 Employee medical benefits (367) (1,079) Accrued expenses 946 3,741 --------- --------- Total current assets $ 14,785 $ 6,349 ========= ========= Long-term: Customer based intangibles $ (4,980) $ (4,482) Amortization of intangible assets 11,913 12,438 Depreciation and other 117 3,449 --------- --------- Long-term assets (liabilities) $ 7,050 $ 11,405 ========= =========
Years Ended December 31, 2001 2000 ---- ---- Current Asset: Allowance for doubtful accounts and other reserves $ 2,208 $ 5,204 Accrued expenses 9,167 3,300 -------- -------- Total current assets 11,375 8,504 Non-current Asset: Amortization of intangible assets 12,453 9,998 Depreciation and other 11,496 7,135 Domestic net operating loss carry-forwards 2,298 2,541 -------- -------- Total non-current assets 26,247 19,674 Non-current Liability: Intangibles (28,150) (9,205) -------- -------- Net deferred tax assets $ 9,472 $ 18,973 ======== ======== At December 31, 2001, the Company had domestic net operating loss (NOL) carry-forwards of $5.6 million expiring in 2017 and 2018, which is subject to a Section 382 limitation due to ownership changes. Based upon the level of historical taxable income and projections for future taxable income over the periods which the deferred tax assets are deductible, management believes it is more likely than not the Company will realize the benefits of these deductible differences and no valuation allowance is necessary. The current component of deferred tax assets is included in prepaid expenses and other current assetsdeferred taxes on the balance sheet. The long-termnon-current asset component is included in the deferred taxes and other assets, net on the balance sheet. L.39 K. BUSINESS ACQUISITIONS FiscalOn November 30, 2001, the Company completed the merger of Metro Information Services, Inc. (Metro), a provider of information technology, or IT, consulting and custom software development services and solutions. The merger was completed by exchanging all of the Common Stock of Metro for 7.4 million shares of the Company's Common Stock. Each share of Metro was exchanged for .48 of one share of Keane common stock. In addition, outstanding Metro stock options were converted at the same ratio into options to purchase 571,058 shares of Keane Common Stock. In accordance with recently issued Statement of Financial Accounting Standards No.141, " Business combinations," and certain provisions of Statement of Financial Accounting Standard No. 142, "Goodwill and other Intangible Assets," The Company used the purchase method of accounting for a business combination to account for the merger, as well as the new accounting and reporting regulations for goodwill and other intangibles. Under these methods of accounting, the assets and liabilities of Metro, including intangible assets, were recorded at their respective fair values. All intangible assets will be amortized over their estimated useful life with the exception of goodwill. The financial position, results of operations and cash flows of Metro were included in the Company's financial statements effective as of the merger date. The total cost of the merger was $162.4 million. Portions of the purchase price, including intangible assets, were identified by independent appraisers utilizing proven valuation procedures and techniques. In addition, the restructuring component of the purchase price was in place at the date of acquisition. 40 The components of the purchase price allocation is as follows: (in thousands) - ------------------------------------------------------------------------------- Consideration and merger costs: Value of stock issued $ 130,796 Fair value of options exchanged 4,754 Transaction costs 7,786 Restructuring 10,972 Deferred Tax Liability 8,141 - ------------------------------------------------------------------------------- Total $ 162,449 - ------------------------------------------------------------------------------- Allocation of purchase price: Net liabilities assumed $ (37,984) Customer lists 45,200 Non-compete agreements 900 Goodwill 154,333 - ------------------------------------------------------------------------------- Total $ 162,449 The following table presents the condensed balance sheet disclosing the amounts assigned to each of the major assets acquired and liabilities assumed of Metro at acquisition date: (in thousands) - ------------------------------------------------------------------------------- Cash $ 622 Accounts receivable 40,820 Other current assets 1,004 Property, plant & equipment, net 2,790 ------- Total assets 45,226 Accounts payable 3,583 Accrued compensation 9,800 Other liabilities 3,889 Note payable 65,938 ------- Net assets $37,984 - ------------------------------------------------------------------------------- The unaudited pro forma combined condensed statements of income combine the historical statements of the Company and Metro as if the merger had occurred at January 1, 2000. Unaudited pro forma combined condensed financial information is presented for comparative purposes only and is not necessarily indicative of the results of operations that would have actually been reported had the merger occurred at the beginning of the periods presented, nor is it necessarily indicative of future financial position or results of operations. Twelve Months Ended Twelve Months Ended December 31, 2001 December 31, 2000 Total revenues $ 1,029,871 $ 1,185,547 Net income 14,870 22,778 Net income per share (basic) $ .22 $ .30 Net income per share (diluted) $ .21 $ .30 During 2000 and 1999, the Company completed several acquisitions of businesses complementary to the Company's business strategy. The cost of these acquisitions, which were accounted for using the purchase method of accounting, totaled $35.3 million in 2000 and $67.9 million in 1999. In certain cases, the purchase price included contingent 41 consideration based upon operating performance of the acquired business. During 2001, the Company paid an additional $1.2 million related to these contingencies and has been recorded as additional purchase price. The results of operations of thethese acquired companies and businesses acquired during fiscal 1999 have been included in the accompanyingCompany's consolidated financial statementsstatement of income from their respective dates of acquisition. Amherst Consulting Group In May 1999, the Company purchased substantially all of the assets of Amherst Consulting Group, Inc. ("Amherst") for approximately $8 million, including $2 million payable to the former owner in equal installments at the second and third anniversary of the purchase. Amherst is a privately held management consulting firm specializing in change management. The acquisition was accounted for by the purchase method of accounting. Accordingly, the assets acquired have been recorded at their fair values at the date of acquisition. The excess of the purchase price over the fair value of the net assets acquired has been allocated to identifiable intangiblesintangible assets and goodwill and is being amortized on a straight-line basis over a 3 to 15-year period. Parallax Solutions Ltd. In May 1999, the Company purchased the stock of Parallax Solutions Ltd. ("Parallax") for approximately $18.7 million. Parallax provides software services and is based in Conventry England. The acquisition of Parallax has been accounted for by the purchase method of accounting. Accordingly, the assets acquired have been recorded at their fair values at the date of acquisition. The excess of the purchase price over the fair value of the net assets acquired has 34 been allocated to identifiable intangibles and goodwill and is being amortized on a straight-line basis over a 3 to 20-year period. Anstec, Inc. In December 1999, the Company purchased the outstanding stock of Anstec, Inc. ("Anstec") for approximately $4.6 million, including approximately $2.8 million issuable at the end of the contingency period defined in the purchase agreement. Anstec is a privately held information technology company that provides solutions to both the Federal Government and commercial enterprises. The acquisition of Anstec has been accounted for by the purchase method of accounting. Accordingly, the assets acquired have been recorded at their fair values at the date of acquisition. The excess of the purchase price over the fair value of the net assets acquired has been allocated to identifiable intangibles and goodwill and is being amortized on a straight-line basis over a 3 to 15-year period. First Coast Systems, Inc. In December 1999, the Company purchased substantially all of the assets of First Coast Systems, Inc. ("First Coast") for approximately $29.5 million, including approximately $2.7 million held in escrow issuable at the end of the contingency period defined in the purchase agreement and $3 million that may be issued based upon future earnings. First Coast is a privately held information technology company that provides software solutions for the healthcare industry. The acquisition of First Coast has been accounted for by the purchase method of accounting. Accordingly, the assets acquired have been recorded at their fair values at the date of acquisition. The excess of the purchase price over the fair value of the net assets acquired has been allocated to identifiable intangibles and goodwill and is being amortized on a straight-line basis over a 3 to 15-year period. Other Acquisitions During 1999, the Company completed three other acquisitions for approximately $9.9 million, including approximately $2 million and approximately 102,000 shares of Keane common stock that may be issued based upon future earnings. The acquisitions were accounted for by the purchase method accounting. Accordingly, the assets acquired have been recorded at their fair values at the date of acquisition. The excess of the purchase price over the fair value of the net assets acquired have allocated to identifiable intangibles and goodwill and is being amortized on a straight-line basis over a 3 to 15-year period. Fiscal 1998 Omega Systems, Inc. In February 1998, the Company acquired all outstanding shares of Omega Systems, a privately held IT services company in exchange for approximately 190,000 shares of Keane common stock. The transaction was accounted for as a pooling-of-interests. Acquired net assets of approximately $800,000 have been recorded at historical amounts. Prior periods were not restated due to immateriality, and accordingly, results of operations have been included since the date of acquisition. GSE Erudite Software, Inc. On April 30, 1998, the Company purchased substantially all of the assets of GSE Erudite Software, Inc. The aggregate purchase price of this acquisition was approximately $9.8 million. The acquisition was accounted for by the purchase method of accounting. Accordingly, the assets acquired, including primarily customer-based intangibles and non-competition agreements have been recorded at their fair values at the date of acquisition. The customer-based intangibles and non-competition agreements are being amortized on a straight-line basis over periods ranging from three to fivefifteen years. Bricker & Associates, Inc. On June 1, 1998,Pro forma results of operations for these acquisitions have not been provided as they were not material to the Company completed its acquisition of Bricker & Associates, Inc. ("Bricker"),on either an operations improvement consulting firm, underindividual or an Agreement and Plan of Merger by and among the Company, Beta Acquisition Corp. and Bricker, whereby the Company agreed to acquire all of the outstanding capital stock and options of Bricker in exchange for approximately 2,336,196 million shares of Keane, Inc. common stock (the "merger"). The merger has been accounted for as pooling-of-interests. 35 During the quarter ended June 30, 1998, the Company incurred a $4.1 million charge to operations to reflect investment banking, legal, accounting and other professional fees associated with the Bricker transaction. Revenue and net income of the combined entities for the three-month period prior to the merger and the corresponding period in the prior year are presented in the following table. Prior to the merger, there were no inter-company transactions between the two companies.
Three months ended March 31, 1998 March 31, 1997 Revenue Keane, Inc. $ 209,162 $ 141,110 Bricker & Associates, Inc. 5,800 3,191 --------- --------- Combined revenue $ 214,962 $ 144,301 ========= ========= Net income Keane, Inc. $ 19,080 $ 9,848 Bricker & Associates, Inc. 1,846 168 --------- --------- Combined net income $ 20,926 $ 10,016 ========= =========
On August 4, 1998, the Company acquired the issued and outstanding capital stock of Icom Systems Ltd ("Icom"), parent company of Icom Solutions Limited, a privately-held provider of information technology business solutions in Birmingham, England, and issued or reserved for issuance approximately 894,500 shares of Keane common stock in connection with the acquisition, 835,545 of which were issued in exchange for shares of Icom capital stock which Keane acquired at the closing of the transaction, and up to approximately 58,955 of which will be issuable upon the exercise of options to acquire shares of Keane common stock that Keane issued in exchange for certain options to acquire shares of Icom capital stock held by the Icom option holders. The merger has been accounted for as a pooling-of-interest. During the quarter ended September 30, 1998, the Company incurred a $1.9 million charge to operations to reflect investment banking, legal, accounting and other professional fees associated with the Icom transaction. Revenue and net income of the combined entities for the six-month period prior to the merger and the corresponding period in the prior year are presented in the following table. Prior to the acquisition, there were no inter-company transactions between the two companies.
Six months ended June 30, 1998 June 30, 1997 Revenue Keane, Inc. $ 465,655 $ 299,795 Icom Systems Ltd. 25,861 12,746 --------- --------- Combined revenue $ 491,516 $ 312,541 ========= ========= Net income Keane, Inc. $ 41,594 $ 21,450 Icom Systems Ltd. 1,697 425 --------- --------- Combined net income $ 43,291 $ 21,875 ========= =========
On October 9, 1998 the Company acquired all of the outstanding capital stock of Fourth Tier, Inc. ("Fourth Tier"), a privately-held provider of enterprise relationship management consulting services based in Los Angeles, California, in exchange for 915,571 shares of Keane, Inc. common stock. The merger has been accounted for as a pooling-of-interest. During the quarter ended December 30, 1998, the Company incurred a $2.1 million charge to operations to reflect investment banking, legal, accounting and other professional fees associated with the Fourth Tier transaction. In addition, an additional charge for $1.7 million was incurred as a result of the requirement to convert Fourth Tier, Inc. from cash to accrual basis for tax reporting. 36 Revenue and net income of the combined entities for the nine-month period prior to the merger and the corresponding period in the prior year are presented in the following table. Prior to the acquisition, there were no inter-company transactions between the two companies.
Nine Months Ended September 30, 1998 September 30, 1997 Revenue Keane, Inc. $ 772,056 $ 492,895 Fourth Tier, Inc. 10,369 4,322 --------- --------- Combined revenue $ 782,425 $ 497,217 ========= ========= Net income Keane, Inc. $ 68,568 $ 34,637 Fourth Tier, Inc. 4,205 2,179 --------- --------- Combined net income $ 72,773 $ 36,816 ========= =========
M.aggregate basis. L. BANK DEBT In July 1995, the Company secured a $20$10 million demand line of credit from a major Boston bank, andwhich expires in MayJuly of 2000.2002. Borrowings will bear interest at the bank's base rate (the prime rate). There were no borrowings under this line during 19982001 or 1999. N.2000. M. EARNINGS PER SHARE A summary of the Company's calculation of earnings per share is as follows:
Years Ended December 31, 1997 19982001 2000 1999 ---------- ---------- ---------- (IN THOUSANDS EXCEPT PER SHARE AMOUNTS)---- ---- ---- Net income $ 51,371 $ 96,349 $ 73,074$17,387 $20,354 $73,074 Weighted average number of common shares Outstandingoutstanding used in calculation of basic earnings per Share 70,096 71,053share 68,474 69,646 71,571 Incremental shares from the assumed exercise of Dilutivedilutive stock options 1,507 1,231922 347 824 ---------- ---------- ----------------- ------- ------- Weighted average number of common shares Outstandingoutstanding used in calculation of diluted earnings Perper share 71,603 72,28469,396 69,993 72,395 ========== ========== ================= ======= ======= Earnings per share Basic $ .73.25 $ 1.36.29 $ 1.02 ========== ========== ================= ======= ======= Diluted $ .72.25 $ 1.33.29 $ 1.01 ========== ========== ================= ======= =======
For the period ending December 31, 1999,2001, there were 950,3152,348,368 options for common stock, which were excluded because they were anti-dilutive. O.N. RESTRUCTURING CHARGECHARGES In the fourth quarter of 2001, 2000 and 1999, the Company recorded a restructuring chargecharges of $10.4 million, $8.6 million and $13.7 million.million, respectively. Of this chargethese charges, $4.4 million, $1.7 million and $3.8 million related to a workforce reduction, primarily technical consultants, of approximately 900, 200 and 600 employees primarily consultants.for the years 2001, 2000 and 1999, respectively. In addition, the Company performed a review of its business strategy and concluded that consolidating some of its branch offices was key to its success. As a result of this review, the Company wrote off $.8 million in 2001, $3.4 million in 2000 and $4.8 million in 1999 of impaired assets, which became impaired as a result of these restructuring actions. The charges included the carrying value of specific assets associated with these branch offices,$4.0 million in 2001, $ 3.5 million in 2000 and incurred charges of $3.8$ 5.1 million in 1999 for branch office closings and $1.3 million for paymentscertain other expenditures. During the fourth quarter of 2001, the Company determined that the cost to consolidate and/or close certain employees. 37non-profitable offices would be higher than the original estimate. The change in estimates resulted in an addition to the Company's restructuring liability of $1.2 million. 42 A summary of fiscal year 2001 restructuring activity, which is recorded in accrued expenses in the restructuring chargeaccompanying balance sheet, is as follows:
- ----------------------------------------------------------------------------------------------------------------- Workforce Branch WorkforceOffice Closures Reduction Impaired Office Payments to Reduction Assets Closures Certain Employeesand Other Expenditures Total - ----------------------------------------------------------------------------------------------------------------- Special chargeCharges for 1999 $ 3,800 $ 4,753 $ 3,800 $ 1,3005,100 $ 13,653 Cash expenditures (1,000)Charges for 2000 1,743 3,403 3,478 8,624 Charges for 2001 4,417 825 3,957 9,199 Change in estimates -- -- -- (1,000) Non cash charges -- (4,753) (819) -- (5,572)1,159 1,159 -------- -------- -------- -------- 9,960 8,981 13,694 32,635 Cash expenditures for 1999 (1,000) (1,000) Cash expenditures for 2000 (3,138) (2,832) (5,970) Cash expenditures for 2001 (2,620) (2,494) (5,114) -------- -------- -------- (6,758) (5,326) (12,084) Non cash charges for 1999 (4,753) (819) (5,572) Non cash charges for 2000 (3,403) -- (3,403) Non cash charges for 2001 (825) -- (825) -------- -------- -------- (8,981) (819) (9,800) Non cash acquisition charges 7,226 3,746 10,972 -------- -------- -------- Balance 12/31/99as of December 31, 2001 $ 2,80010,428 $ ----- $ 2,98111,295 $ 1,300 $ 7,081 ======== ======== ======== ======== ========21,723 - -----------------------------------------------------------------------------------------------------------------
P.As of December 31, 2001, the branch office closures consisted of amounts for properties identified in 2001, 2000 and 1999 in the amounts of $8.3 million, $2.0 and $1.0 million, respectively. O. SUBSEQUENT EVENTEVENTS The Company announced on February 10, 200013, 2002, that it intendshas signed a definitive merger agreement to repurchase up toacquire SignalTree Solutions Holding, Inc., a privately-held, US based corporation with two million shares of its Common Stock lasting until February 9, 2001.software development facilities in India and additional operations in the United States. The acquisition closed on March 15, 2002. The Company will usepaid approximately $64.5 million in cash for the shares for its stock plans and other general corporate purposes. 38acquisition. 43 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE Not applicable. PART III - -------- ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The response to this Item is contained in part under the caption "Directors and Executive Officers of the Company" in Part I hereof and the remainder is incorporated herein by reference to the Company's Proxy Statement for the Annual Meeting of Stockholders to be held May 31, 200029, 2002 (the "2000"2002 Proxy Statement") under the caption "Election of Directors."Directors". ITEM 11. EXECUTIVE COMPENSATION The response to this Item is incorporated herein by reference to the Company's 20002002 Proxy Statement under the caption "Executive Compensation." ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The response to this Item is incorporated herein by reference to the Company's 20002002 Proxy Statement under the caption "Stock Ownership of Certain Beneficial Owners and Management." ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS The response to this Item is incorporated herein by reference to the Company's 20002002 Proxy Statement under the caption "Certain Related Party Transactions." 3944 PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K (a) Financial Statements -------------------- The following consolidated financial statements are included in Part II, Item 8: Page(s) Reports of Independent Auditors...........................................21-22Auditors.............................................25 Consolidated Balance Sheets as of December 31, 19982001 and 1999.................232000................26 Consolidated Statements of Income For the Years Ended December 31, 1997, 19982001, 2000 and 1999.........................241999........................27 Consolidated Statements of Stockholders' Equity For the Years Ended December 31, 1997, 19982001, 2000 and 1999.........................251999........................28 Consolidated Statements of Cash Flows For the Years Ended December 31, 1997, 19982001, 2000 and 1999.........................261999........................29 Notes to Consolidated Financial Statements................................27-38Statements...............................30-43 (b) Exhibits -------- The Exhibits set forth in the Exhibit Index are filed as part of this Annual Report. (c) Reports on Form 8-K None 40------------------- The Company filed the following Current Reports on Form 8-K during the three-month period ended December 31, 2001. i. Current Report on Form 8-K filed with the SEC on October 24, 2001, reporting its third quarter financial results and announced the schedule of the meeting and closing date for its acquisition of Metro Information Services, Inc. ii. Current Report on Form 8-K filed with the SEC on November 30, 2001, reporting the merger of Metro Information Services, Inc. into a subsidiary of the Company under Item 2 - Acquisition or Disposition of Assets. 45 SIGNATURES Pursuant to the requirements of Section 13 or 15 (d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. KEANE, INC. (Registrant) s/s John F/s / Brian T. Keane ----------------------------------------------------- By: John F.Brian T. Keane Chairman, President and Chief Executive Officer Date: March 23, 200028, 2002 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. s/s John F. Keane March 23, 2000 s/s John J. Leahy March 23, 2000 - ---------------------------- ---------------------------------- John F. Keane John J. Leahy Chairman, President, and Senior Vice President and Chief Executive Officer Chief Financial Officer (Principal Financial Officer) (Principal Accounting Officer) s/s Brian T. Keane March 23, 2000 s/s John F. Keane, Jr. March 23, 2000 - ---------------------------- ---------------------------------- Brian T. Keane John F. Keane, Jr. Executive Vice President, Executive Vice President, Office of the President, Office of the President, and Director and Director s/s John F. Rockart March 23, 2000 s/s Robert A. Shafto March 23, 2000 - ---------------------------- ---------------------------------- John F. Rockart Robert A. Shafto Director Director s/s Philip J. Harkins March 23, 2000 s/s Winston R. Hindle, Jr. March 23, 2000 - ---------------------------- ----------------------------------/s/ John F. Keane /s/ John J. Leahy - -------------------------------------- ------------------------------- John F. Keane John J. Leahy Chairman Senior Vice President and Chief Financial Officer (Principal Financial Officer) (Principal Accounting Officer) /s/ Brian T. Keane /s/ John F. Keane, Jr. - ------------------------------------- ------------------------------- Brian T. Keane John F. Keane, Jr. President, Chief Executive Officer and Director Director /s/ John F. Rockart /s/ Maria A. Cirino - ------------------------------------- ------------------------------- John F. Rockart Maria Cirino Director Director /s/ Philip J. Harkins /s/ Winston R. Hindle, Jr. - ------------------------------------- ------------------------------- Philip J. Harkins Winston R. Hindle, Jr. Director Director
41/s/ Stephen D. Steinour /s/John H. Fain - ------------------------------------- ------------------------------- Stephen Steinour Senior Vice President and Director Director 46 Exhibit Index - ------------- 2.1 Agreement and Plan of Merger, dated as of August 20, 2001, by and among the Registrant, Veritas Acquisition Corp. and Metro Information Services, Inc. is incorporated herein by reference to Exhibit 2.1 to the Registrant's Current Report on Form 8-K dated August 20, 2001, filed on August 21, 2001. 3.1 Articles of Organization of the Registrant, as amended, are incorporated herein by reference to Exhibit 4.1 to the Registrant's Registration Statement on Form S-3 (File No. 33-85206). 3.2 Articles of Amendment to Registrant's Articles of Organization, effective as offiled on May 29, 1998. 3.3 By-Laws of the Registrant, as amended,1998, are incorporated herein by reference to Exhibit 3.299.1 to the Registrant's Current Report on 8-K, filed on June 3, 1998. 3.3 Second Amended and Restated By-Laws of the Registrant are incorporated herein by reference to Exhibit 3 to the Registrant's Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 1994. *10.1 Key Employees Deferred Compensation Plan is incorporated herein by reference2000. 3.4 Amendment to ExhibitSecond Amended and Restated Bylaws of the Registrant. 10.1 to the Company's Registration Statement on Form S-1 (File No. 33-33557), as filed with the Securities and Exchange Commission (the "Commission") on February 21, 1990 and declared effective by the Commission on March 8, 1990 (as amended, the "Registration Statement"). *10.2 Keane, Inc. 401(k) Deferred Savings and Profit Sharing Plan is incorporated herein by reference to Exhibit 10.2 to the Registration Statement. *10.3 1982 Incentive*10.2 1992 Stock Option Plan (the "Option Plan") is incorporated herein by reference to Exhibit 10(c) to the Registrant's Annual Report on Form 10-K for the year ended December 31, 1988 (the "1988 Form 10-K"). On January 9, 1990, the Board of Directors of the Registrant adopted an Amendment to Section 4 of the Option Plan increasing the number of shares eligible for issuance thereunder to 900,000. *10.4 Amendments to the Option Plan effective as of February 15, 1990 and March 7, 1990 are incorporated herein by reference to Exhibit 10.4 to the Registrant's Annual Report on Form 10-K for the year ended December 31, 1990 (the "1990 Form 10-K"). *10.5 1978 Employee1992. *10.3 1998 Stock Purchase Plan (the "Stock Purchase Plan") is incorporated herein by reference to Exhibit 10(b) to the 1988 Form 10-K. *10.6 Amendments to the Stock Purchase Plan effective as of February 15, 1990 are incorporated herein by reference to Exhibit 10.6 to the Registrant's Annual Report on Form 10-K for the year ended December 31, 1992 (the "1992 Form 10-K"). *10.7 1983 Restricted Stock Plan (the "Restricted Stock Plan") is incorporated herein by reference to Exhibit 10.5 to the Registration Statement. *10.8 Amendment to the Restricted Stock Plan effective as of February 15, 1990 is incorporated herein by reference to Exhibit 10-4 of the 1990 Form 10-K. *10.9 1998 Equity Incentive Plan is incorporated herein by reference to Exhibit 10 to the Company's Registration Statement on Form S-8 (File No. 333-56119), as filed with and declared effective by the Commission on June 5, 1998. *10.10*10.4 Amendment to 1998 EquityStock Incentive Plan. *10.11 1992 Employee Stock Purchase Plan is incorporated herein by reference to the Registrant's Annual Report on Form 10-K for the year ended December 31, 2000. *10.5 Amended and Restated 1992 Employee Stock Purchase Plan, as amended, is incorporated herein by reference to Exhibit 10.1010.1 to the 1992Registrants Quarterly Report on Form 10-K. 10.1210-Q for the fiscal quarter ended September 30, 2001. 10.6 Metro Information Services, Inc. Amended and Restated 1997 Stock Option Plan. 10.7 Lease dated February 20, 1985, between the Registrant and Jonathan G. Davis, as Trustee of City Square Development Trust (the "Trust"), is incorporated herein by reference to Exhibit 10.6 to the Registration Statement. 10.8 First Amendment of Lease dated March 19, 1985, between the Registrant and the Trust, is incorporated herein by reference to Exhibit 10.7 to the Registration Statement. 10.9 Second Amendment of Lease dated November 1985, between the Registrant and the Trust, is incorporated herein by reference to Exhibit 10.8 to the Registration Statement. 10.10 Amended and Restated Guidance Promissory Note dated August 1, 2001, in the amount of $10,000,000 between the Registrant and Fleet National Bank is incorporated herein by reference to Exhibit 10.1 to the Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2001. *10.11 Keane, Inc. 2001 Stock Incentive Plan 21.0 Schedule of Subsidiaries of the Registrant 23.1 Consent of Ernst & Young LLP * Management contract or compensatory plan or arrangement required to be filed as an exhibit to this form pursuant to Item 14(A) and (C) of this report. 10.13 First Amendment of Lease dated March 19, 1985, between the Registrant and the Trust, is incorporated herein by reference to Exhibit 10.7 to the Registration Statement. 42 10.14 Second Amendment of Lease dated November 1985, between the Registrant and the Trust, is incorporated herein by reference to Exhibit 10.8 to the Registration Statement. 10.15 Documents relating to the Demand Lines of Credit with Shawmut Bank, N.A. and the First National Bank of Boston (the "Banks") are incorporated herein by reference to Exhibit 10.19 to the Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 1995: (a) Demand Money Market Promissory Note dated as of May 1, 1995, in the amount of $10,000,000, between the Registrant and Shawmut Bank. (b) Loan Agreement dated July 20, 1995, in the amount of $10,000,000, between the Registrant and Bank of Boston. 21. Schedule of Subsidiaries of the Registrant.......................Ex 21-1 23.1 Consent of Ernst & Young LLP.....................................Ex 23-1 23.2 Consent of PriceWaterhouseCoopers LLP............................Ex 23-2 27.10 Financial Data Schedule for the year ended December 31, 1999.............................................................Ex 27-10 4347