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Table of Contents


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-K
 
     ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the fiscal year ended: December 31, 20192022
 
        TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from           to           
 
Commission File Number: 001-15781
bhlb-20221231_g1.jpg
BERKSHIRE HILLS BANCORP, INC.
(Exact name of registrant as specified in its charter)
 
Delaware04-3510455
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer Identification No.)
Delaware04-3510455
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer Identification No.)
60 State StreetBostonMassachusetts02109
(Address of principal executive offices)(Zip Code)
 
Registrant’s telephone number, including area code: (800) 773-5601, ext. 133773(617) 641-9206,
 
Securities registered pursuant to Section 12(b) of the Act:
 
Title of each classTrading Symbol(s)Name of Exchange on which registered
Common stock, par value $0.01 per shareBHLBNew York Stock Exchange
 
Securities registered pursuant to Section 12(g) of the Act: None
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes ý
No o
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes o No ý
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ý No o
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes ý No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definition of “large accelerated filer,” “accelerated filer”, “smaller reporting company”, and "emerging growth company" in Rule 12b-2 of the Exchange Act.  (Check one)
 
Large Accelerated FilerxAccelerated Filer
Non-Accelerated FileroSmaller Reporting Company
Large Accelerated FilerxAccelerated Filero
Non-Accelerated FileroSmaller Reporting Company
Emerging Growth Company
 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of
the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15
U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements. ☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to § 240.10D-1(b). ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes No ý
 
The aggregate market value of the voting and non-voting common equity held by non-affiliates was approximately $1.4$1.1 billion, based upon the closing price of $31.39$24.77 as quoted on the New York Stock Exchange as of the last business day of the registrant’s most recently completed second fiscal quarter.
 
The number of shares outstanding of the registrant’s common stock as of February 25, 202024, 2023 was 50,200,155.44,469,516.
 
DOCUMENTS INCORPORATED BY REFERENCE: Portions of the Proxy Statement for the 20202023 Annual Meeting of Shareholders are incorporated by reference in Part III of this Form 10-K.










INDEX
 
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PART I

ITEM 1. BUSINESS

FORWARD-LOOKING STATEMENTS
Certain statements contained in this document that are not historical facts may constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (referred to as the Securities Act), and Section 21E of the Securities Exchange Act of 1934, as amended (referred to as the Securities Exchange Act), and are intended to be covered by the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. You can identify these statements from the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions.

These forward-looking statements are subject to significant risks, assumptions and uncertainties, including among other things, changes in general economic and business conditions, increased competitive pressures, changes in the interest rate environment and inflation, legislative and regulatory change, changes in the financial markets, and other risks and uncertainties disclosed from time to time in documents that Berkshire Hills Bancorp files with the Securities and Exchange Commission.Commission, including the Risk Factors in Item 1A of this report.

Because of these and other uncertainties, Berkshire’s actual results, performance or achievements, or industry results, may be materially different from the results indicated by these forward-looking statements. In addition, Berkshire’s past results of operations do not necessarily indicate Berkshire’s combined future results. You should not place undue reliance on any of the forward-looking statements, which reflect our expectationsspeak only as of the date of this report. We dodates on which they were made. Berkshire is not assume anyundertaking an obligation to reviseupdate forward-looking statements, even though its situation may change in the future, except as may be required under federal securities law. Berkshire qualifies all of its forward-looking statements by law.these cautionary statements.

GENERAL
Berkshire Hills Bancorp, Inc. (“Berkshire” or “the Company”) is headquartered in Boston, Massachusetts. Berkshire is a Delaware corporation and the holding company for Berkshire Bank (“the Bank”).

Berkshire Bank is transforming what it means to bank its neighbors socially, humanly, and digitally to empower the financial potential of people, families, and businesses in its communities as it pursues its vision of being the leading socially responsible omni-channel community bank in the markets it serves. Berkshire Insurance Group, Inc.

The Bank has 130provides business and consumer banking, mortgage, wealth management, and investment services. At year-end 2022, the Bank had 100 full-service banking offices infinancial centers its New England and New York and Mid-Atlantic footprint. The Company offers a wide rangeemergence of deposit, lending, insurance,the global COVID-19 pandemic in the first quarter of 2020 affected many aspects of the Company’s operations and wealth management products to retail and commercial customersfinancial condition through 2022, as further described in its market areas. other sections of this report.
item1snapshot.jpg



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FILINGS
Information regarding the Company is available through the Investor Relations tab at berkshirebank.com. The Company’s annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any amendments to those reports filed pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 are available free of charge at sec.gov and, as soon as reasonably practicable after we electronically file such material with the Securities and Exchange Commission, at berkshirebank.com under the Investor Relations tab. Information on the website is not incorporated by reference and is not a part of this annual report on Form 10-K.


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COMPETITION
The Company is subject to strong competition from banks and other financial institutions and financial service providers. Its competition includes national and super-regional banks. Non-bank competitors include credit unions, brokerage firms, insurance providers, financial planners, and the mutual fund industry. New technology is reshaping customer interaction with financial service providers and the increase of internet-accessible financial institutions increases competition for the Company’s customers. The Company generally competes on the basis of customer service, relationship management, and the fair pricing of loan and deposit products and wealth management and insurance services.its products. The location and convenience of branch offices is also a significant competitive factor, particularly regarding new offices. The Company is pursuing a “banker heavy, branch light” model in newer markets, and uses its mobile MyBanker teams which provide personalized service to customers with committed relationships. The Company does not rely on any individual, group, or entity for a material portion of its deposits. Due to recent mergers of in-market bank competitors, the Company is pursuing opportunities to expand its market share and talent recruitment. The Company seeks to differentiate itself with its DigitouchSM approach to personal service and user-friendly technology, as well as its commitment to corporate social responsibility. The Company recently introduced its new brand theme of “Where You Bank Matters” to highlight these differentiating factors.

LENDING ACTIVITIES
General. The Bank originates loans in the four basic portfolio categories discussed below. Lending activities are limited by federal and state laws and regulations. Loan interest rates and other key loan terms are affected principally by the Bank’s credit policy, asset/liability strategy, loan demand, competition, and the supply of money available for lending purposes. These factors, in turn, are affected by general and economic conditions, monetary policies of the federal government, including the Federal Reserve, legislative tax policies, and governmental budgetary matters. Most of the Bank’s loans held for investment are made in its market areas and are secured by real estate located in its market areas. Lending is therefore affected by activity in these real estate markets. The Bank does not engage in subprime lending activities. The Bank monitors and manages the amount of long-term fixed-rate lending volume. Adjustable-rate loan products generally reduce interest rate risk but may produce higher loan losses in the event of sustained rate increases. The Bank generally originates loans for investment except for residential mortgages, which are generallysometimes originated for sale on a servicing released basis. Additionally, the Bank also originates Small Business Administration ("SBA") 7A loans for sale to investors. The Bank also conducts wholesale purchases and sales of loans and loan participations generally with other banks doing business in its markets, including selected national banks. The information discussed below describes the Company’s ongoing lending activities. Lending activities were affected by the emergence of the COVID-19 pandemic in 2020 and subsequent government interventions and support, as well as economic and monetary disruptions resulting from these conditions.


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Loan Portfolio Analysis. The following table sets forth the year-end composition of the Bank’s loan portfolio in dollar amounts and as a percentage of the portfolio at the dates indicated. Further information about the composition of the loan portfolio is contained in Note 7 -6 – Loans of the Consolidated Financial Statements. In the fourth quarter of 2019, the Commercial Banking division reorganized itself into four vertical product categories delivered through a regional relationship management structure.

Item 1 - Table 1 - Loan Portfolio Analysis
202220212020
(In millions)AmountPercent of TotalAmountPercent of TotalAmountPercent of Total
Loans:
Construction$320 3.9 %$324 4.7 %$455 5.6 %
Commercial multifamily620 7.5 516 7.6 483 6.0 
Commercial real estate owner occupied641 7.7 607 8.9 552 6.8 
Commercial real estate non-owner occupied2,496 29.9 2,157 31.6 2,119 26.2 
Commercial and industrial1,445 17.3 1,285 18.8 1,943 24.0 
Residential real estate2,312 27.7 1,489 21.8 1,932 23.9 
Home equity227 2.7 252 3.7 294 3.7 
Consumer other274 3.3 196 2.9 303 3.8 
Total$8,335 100.0 %$6,826 100.0 %$8,081 100.0 %
Allowance for credit losses(96)(106)(127)
Net loans$8,239 $6,720 $7,954 


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  2019 2018 2017 2016 2015
    Percent   Percent   Percent   Percent   Percent
    of   of   of   of   of
(In millions) Amount Total Amount Total Amount Total Amount Total Amount Total
Commercial real estate $4,034
 43% $3,400
 38% $3,264
 39% $2,617
 40% $2,060
 36%
Commercial and industrial loans 1,841
 19
 1,980
 22
 1,804
 22
 1,062
 16
 1,048
 18
Total commercial loans 5,875
 62
 5,380
 60
 5,068
 61
 3,679
 56
 3,108
 54
Residential mortgages 2,685
 28
 2,566
 28
 2,103
 25
 1,893
 29
 1,815
 32
Consumer 943
 10
 1,097
 12
 1,128
 14
 978
 15
 802
 14
Total loans $9,503
 100% $9,043
 100% $8,299
 100% $6,550
 100% $5,725
 100%
                     
Allowance for loan losses (64) 

 (61) 

 (52) 

 (44)  
 (39)  
Net loans $9,439
  
 $8,982
 

 $8,247
 

 $6,506
  
 $5,686
  
Table of Contents

Commercial Real Estate. The Bank originates commercial real estate loans on properties used for business purposes such as small office buildings, industrial, healthcare, lodging, recreation, or retail facilities. Commercial real estate loans are provided on owner-occupied properties and on investor-owned properties. The portfolio includes commercial 1-4 family and multifamily properties. Loans may generally be made with amortizations of up to 2530 years and with interest rates that adjust periodically (primarily from short-term to five years). Most commercial real estate loans are originated with final maturities of 10 years or less. As part of its business activities, the Bank also enters into commercial loan participations with regional and national banks and purchases and sells commercial loans.interest rate swaps.

Commercial real estate is generally managed within federal regulatory monitoring guidelines of 300% of risk based capital for non-owner occupied commercial real estate and 100% for construction loans. Total commercial real estate loans measured 259% of regulatory capital at year-end 2022 and construction real estate loans measured 26% of regulatory capital.

The Bank has hold limits for numerous categories of commercial specialty lending including healthcare, hospitality, designated franchises, and leasing.

Commercial real estate loans are among the largest of the Bank’s loans, and may have higher credit risk and lending spreads. Because repayment is often dependent on the successful operation or management of the properties, repayment of commercial real estate loans may be affected by adverse conditions in the real estate market or the economy. The Bank seeks to manage these risks through its underwriting disciplines and portfolio management processes. The Bank generally requires that borrowers have debt service coverage ratios (the ratio of available cash flows before debt service to debt service) of at least 1.25 times based on stabilized cash flows of leases in place, with some exceptions for national credit tenants. For variable rate loans, the Bank underwrites debt service coverage to interest rate shocks of 300 basis points or higher based on a minimum of 1.0 times coverage and it uses loan maturities to manage risk based on the lease base and interest sensitivity. Loans at origination may be made up to 80% of appraised value based on property type and risk, with sublimits of 75% or less for designated specialty property types. Generally, commercial real estate loans are supported by full or partial personal guarantees by the principals. Credit enhancements in the form of additional collateral or guarantees are normally considered for start-up businesses without a qualifying cash flow history.

The Bank offers interest rate swaps to certain larger commercial mortgage borrowers. These swaps allow the Bank to originate a mortgage based on short-term LIBORpublished interest rates and allow the borrower to swap into a longer-term fixed rate. The Bank simultaneously sells an offsetting back-to-back swap to an investment grade national bank so that it does not retain this fixed-rate risk. The Bank also records fee income on these interest rate swaps based on the terms of the offsetting swaps with the bank counterparties.


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The Bank originates construction loans to developers and commercial borrowers in and around its markets. The maximum loan to value limits for construction loans follow Federal Deposit Insurance Corporation ("FDIC") supervisory limits, up to a maximum of 85 percent. The Bank commits to provide the permanent mortgage financing on most of its construction loans on income-producing property. Advances on construction loans are made in accordance with a schedule reflecting the cost of the improvements. Construction loans include land acquisition loans up to a maximum 50 percent loan to value on raw land. Construction loans may have greater credit risk due to the dependence on completion of construction and other real estate improvements, as well as the sale or rental of the improved property. The Bank generally mitigates these risks with presale or preleasing requirements and phasing of construction.
 
Commercial and Industrial Loans ("C&I"). C&I loans are mostly managed through the Bank’s commercial middle market banking organization.organization, as well as its Asset Based Lending Group, its Small Business Banking Group, and 44 Business Capital The Bank offers secured commercial term loans with repayment terms which are normally limited to the expected useful life of the asset being financed, and generally not exceeding ten years. The Bank also offers revolving loans, lines of credit, letters of credit, time notes and Small Business AdministrationSBA guaranteed loans. Business lines of credit have adjustable rates of interest and can be committed or are payable on demand, subject to annual review and renewal. Commercial and industrial loans are generally secured by a variety of collateral such as accounts receivable, inventory and equipment, and are generally supported by personal guarantees. Loan-to-value ratios depend on the collateral type and generally do not exceed 80 percent of orderly liquidation value.value or net book value as reported on the borrower’s financial statements. Some commercial loans may also be secured by liens on real estate. The Bank generally does not make unsecured commercial loans.

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Commercial and industrial loans are of higher risk and are made primarily on the basis of the borrower’s ability to make repayment from the cash flows of its business. Further, any collateral securing such loans may depreciate over time, may be difficult to monitor and appraise and may fluctuate in value. The Bank gives additional consideration to the borrower’s credit history and the guarantor’s capacity to help mitigate these risks. Additionally, the Bank uses loan structures including shorter terms, amortizations, and advance rate limitations to additionally mitigate credit risk. Credit enhancements in the form of additional collateral or guarantees are normally considered for start-up businesses without a qualifying cash flow history.

The Company considers thesecommercial and industrial loans, together with its owner-occupied commercial real estate loans, as constituting the primary relationship based component of its commercial lending activities. The loans originated through the Company’s participation in the SBA’s Paycheck Protection Program (“PPP”) lending program in 2020 were classified as C&I loans. This program was an integral component of federal support programs in response to the emergence of the pandemic in the first half of 2020. These loans were viewed as zero credit risk due to the related SBA guarantee. These loans totaled $633 million at year-end 2020. Most of these loans were repaid via SBA forgiveness in 2021.


Asset Based Lending.The Asset Based Lending Group serves the commercial middle market in New England, as well as the Bank’s market in northeastern New York. In 2017, this group expanded intoYork and in the Mid-Atlantic. The group expands the Bank’s business lending offerings to include revolving lines of credit and term loans secured by accounts receivable, inventory, and other assets to manufacturers, distributors and select service companies experiencing seasonal working capital needs, rapid sales growth, a turnaround, buyout or recapitalization with credit needs generally ranging from $2 to $25 million. Asset based lending involves monitoring loan collateral so that outstanding balances are always properly securedmargined by business assets,asset collateral, which reduces the risks associated with these loans.

Small Business Banking. Banking GroupThis group is also referred to as Business Banking, and handles most business relationships which are smaller than the middle market category. Additionally, some smaller business needs are handled through the Bank’s retail branch system. Berkshire Bank also owns Firestone Financial Corp. ("Firestone"), which originated loans secured by business-essential equipment throughout the U.S. Key customer segments included the fitness, carnival, gaming, and entertainment industries. The origination of loans by Firestone was terminated in mid-2022 and the remaining $133 million portfolio at year-end 2022 is being run-off.

44 Business Capital is a dedicated SBA 7A program lending team based in the Philadelphia area. This team originates loans primarily in the Northeast, Mid-Atlantic area.and nationally. 44 Business Capital also works with business banking and small business teams to provide SBA guaranteed loans to Business Banking Customers in Berkshire’s footprint. This team generally sells the guaranteed portions of these loans with servicing retained and the Bank retains the unguaranteed portions of the loans.loans in its C&I loan portfolio. The unguaranteed loan balances are participated pari-passu with the SBA and are generally collateralized and supported by recourse to business principals. The Bank is a preferred SBA lender and closely manages the servicing portfolio pursuant to SBA requirements. This team is the Bank’s largest source of commercial lending fee revenue, and itrevenue. 44 Business Capital is targeting to further expand these operations to other markets. Berkshire Bank also owns Firestone Financial Corp. ("Firestone"), which is locatedone of the top 20 bank originators of SBA 7A loans in Needham, MA. Firestone originates loans secured by business-essential equipment through over 160 equipment distributors and manufacturers and directly via the end borrower in all 50 states. Key customer segments include the fitness, carnival, gaming, and entertainment industries.U.S.

Residential Mortgages. Through its mortgage banking operations, the Bank offers fixed-rate and adjustable-rate residential mortgage loans to individuals with maturities of up to 30 years that are fully amortizing with monthly loan payments. The majority of loans arehave been originated for investment, although the Bank targets more held for sale with rate lock commitments which are recorded as derivative financial instruments. Mortgages are generally underwrittenoriginations in the future. The majority of mortgages originated in 2022 were jumbo mortgages exceeding the maximum amounts according to U.S. government sponsored enterprise guidelines designatedand were viewed as “A” or “A-” and referred to as “conforming loans”. The Bank also originates jumbo loans above conforming loan amounts which generally are consistent with secondary market guidelines for

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these loans and are often held in portfolio.loans. The Bank does not offer subprime mortgage lending programs. The Bank buys and sells seasoned mortgages primarily with smaller financial institutions operating in its markets.

The majority of the Bank’s secondary marketing is to U.S. secondary market investors on a servicing-released basis. The Bank also sells directly to government sponsored enterprises with servicing retained. Mortgage sales generally involve customary representations and warranties and are nonrecourse in the event of borrower default. The Bank is alsodeveloping correspondent channels in its markets as an approved originatoradditional business channel for newly originated mortgages.


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Mortgage loan originations often include rate lock features intended to cover normal processing times. These rate locks introduce price risk into the Federal Housing Administration (“FHA”), U.S. Department of Veteran Affairs (“VA”), state housing agency programs,Company’s operations and other government sponsoredcause mortgage programs.

origination yields to lag market interest rates. The Bank does not offer interest-only or negative amortization mortgage loans. Adjustable rate mortgage loan interest rates may rise as interest rates rise, thereby increasing the potential for default. The Bank also originates construction loans which generally provide 15-month construction periods followed by a permanent mortgage loan, and follow the Bank’s normal mortgage underwriting guidelines. Mortgage banking also requires flexible and scalable operations due to the volatility of mortgage demand over time. Investor management is integral to maintaining the secondary market support that is requireda component for these operations.

Most of In 2021, the Bank’sBank entered into a third party relationship to service the residential mortgages are originated by commissioned mortgage lenders. With the First Choice Bank acquisition in December 2016, the Company acquired First Choice Loan Services Inc. ("First Choice Loan Services"), which operates its national mortgage banking business as a subsidiary of Berkshire Bank. This operation has a team of several hundred members originating mortgages in targeted markets in nine states, with headquarters in East Brunswick, N.J. First Choice Loan Services originates directly through its originators as well as online including a mortgage marketing partnership with Costco. In 2019, the Company decided to attempt to sell these national mortgage banking operations, which have been designated as held for sale and discontinued for financial statement presentation purposes. This decision reflects the Company’s heightened emphasis on community bankingreal estate secured consumer loans in its local markets.portfolio.

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Consumer Loans. The Bank’s consumer loans are centrally underwritten and processed by its experienced consumer lending team based in Syracuse, New York. The Bank’s primary consumer lending activityBank engages in recent year has been indirect auto lending. In 2019, the Company decided to end the origination of indirect auto loans. This decision reflects the Company’s heightened emphasis on community banking in its local markets. The Bank’s other major consumer lending activity is prime home equity lending, following its conforming mortgage underwriting guidelines with more streamlined verifications and documentation. Most of these outstanding loans are prime based home equity lines with a maximum combined loan-to-value of 85 percent. Home equity line credit risks include the risk that higher interest rates will affect repayment and possible compression of collateral coverage on second lien home equity lines. The Company exited its prime indirect auto originations business in 2019 and has a remaining portfolio in runoff. In late 2021, the Company expanded its consumer lending in its markets through a third party relationship with financial technology company Upstart which originates unsecured consumer loans through the internet using artificial intelligence technology in combination with the Bank’s underwriting criteria. The Bank suspended originating loans through this partnership in mid-2022 due to the possible impact of a potential economic slowdown.

Maturity and Sensitivity of Loan Portfolio. The following table shows contractual final maturities of selected loan categoriesloans at year-end 2019.2022. The contractual maturities do not reflect premiums, discounts, deferred costs, or prepayments.
 
Item 1 - Table 22A - Loan Contractual Maturity - Scheduled Loan Amortizationsloan amortizations are not included in the maturities presented.
Contractual Maturity One Year One to More Than  
(In thousands) or Less Five Years Five Years Total
Construction real estate loans:  
  
  
  
Commercial $71,959
 $178,578
 $179,269
 $429,806
Residential 2,415
 321
 5,383
 8,119
Commercial and industrial loans 381,322
 1,020,178
 439,008
 1,840,508
Total $455,696
 $1,199,077
 $623,660
 $2,278,433
Contractual MaturityOne YearOne toFive toMore Than 
(In thousands)or LessFive YearsFifteen YearsFifteen YearsTotal
Loans:
Construction$12,852 $233,495 $64,985 $8,120 $319,452 
Commercial multifamily18,565 206,013 393,341 2,169 620,088 
Commercial real estate owner occupied27,964 177,362 353,804 81,359 640,489 
Commercial real estate non-owner occupied280,368 1,280,002 889,709 46,158 2,496,237 
Commercial and industrial236,565 948,245 246,527 13,899 1,445,236 
Residential real estate2,329 32,703 231,302 2,046,113 2,312,447 
Home equity428 2,333 71,894 152,795 227,450 
Consumer other7,962 208,030 43,577 14,341 273,910 
Total$587,033 $3,088,183 $2,295,139 $2,364,954 $8,335,309 
 
For the $1.8 billion

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Item 1 - Table 2B - Total loans above which mature in more thandue after one year $0.5 billionas of these loans are fixed-rateDecember 31, 2022 - fixed and $1.3 billion are variable rate.interest rates
(In thousands)Fixed Interest RateVariable Interest RateTotal
Loans:
Construction$75,136 $231,464 $306,600 
Commercial multifamily130,141 471,382 601,523 
Commercial real estate owner occupied228,887 383,638 612,525 
Commercial real estate non-owner occupied817,576 1,398,293 2,215,869 
Commercial and industrial360,681 847,990 1,208,671 
Residential real estate1,715,222 594,896 2,310,118 
Home equity2,308 224,714 227,022 
Consumer other257,550 8,398 265,948 
Total$3,587,501 $4,160,775 $7,748,276 

Loan Administration.Lending activities are governed by a loan policy approved by the Board’s Risk Management, Capital, and CapitalCompliance Committee. Internal staff perform and monitor post-closing loan documentation review, quality control, and commercial loan administration. The lending staff assigns a risk rating to all commercial loans, excluding point scored small business loans. Management primarily relies on internal risk management staff to review the risk ratings of the majority of commercial loan balances.

The Bank’s lending activities follow written, non-discriminatory underwriting standards and loan origination procedures established by the Risk Management, Capital and CapitalCompliance Committee and Management, under the leadership of the Chief Risk Officer. The Bank’s loan underwriting is based on a review of certain factors including risk ratings, repayment capacity, recourse, loan-to-value ratios, and material policy exceptions. The Risk Management, Capital and CapitalCompliance Committee has established individual and combined loan limits and lending approval authorities. Management’s Executive Loan Committee is responsible for commercial loan approvals in accordance with these standards and procedures. Generally, pass rated secured commercial loans can be approved jointly up to $7 million by the regional lending managerbusiness line Managing Director and regional credit officer.Credit Director. Loans up to $15$12.5 million can be approved with the additional signature of the Chief Credit Officer. Loans in excess of this amount, and designated lower rated loans are approved by the Executive Loan Committee. These limits were expanded in 2016. The Bank tracks loan underwriting exceptions and exception reports are actively monitored by executive lending management.

The Bank’s lending activities are conducted by its salaried and commissioned loan personnel. Designated salaried branch staff originate conforming residential mortgages and receive bonuses based on overall performance. Additionally, the Bank employs commissioned residential mortgage originators. Commercial lenders receive salaries and are eligible for bonuses based on individual and overall performance. The Bank purchases whole loans and participations in loans from banks headquartered in its market and from outside of its market. These loans are underwritten according to the Bank’s underwriting criteria and procedures and are generally serviced by the originating lender under terms of the applicable agreement. The Bank routinely sells newly originated, fixed-rate residential mortgages in the secondary market. Customer rate locks are offered without charge and rate locked

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applications are generally committed for forward sale or hedged with derivative financial instruments to minimize interest rate risk pending delivery of the loans to the investors. The Bank also sells interest rate derivatives to larger commercial borrowers desiring to fix their interest rates through interest rate swaps, and includes these derivatives in its underwriting and administrative procedures.

The Bank also sells residential mortgages and commercial loan participations on a non-recourse basis. The Bank issues loan commitments to its prospective borrowers conditioned on the occurrence of certain events. Loan origination commitments are made in writing on specified terms and conditions and are generally honored for up to 60 days from approval;approval and may be honored for up to six months; some commercial commitments are made for longer terms. The Company also monitors pipelines of loan applications and has processes for issuing letters of interest for commercial loans and pre-approvals for residential mortgages, all of which are generally conditional on completion of underwriting prior to the issuance of formal commitments.


9

The loan policy sets certain limits on concentrations of credit and requires periodic reporting of concentrations to the Risk Management, Capital and CapitalCompliance Committee. The Bank also actively monitorshas heightened monitoring of its 25 largest borrower relationships. Commercial real estate is generally managed within federal regulatory monitoring guidelines of 300% of risk based capital for non-owner occupied commercial real estate and 100% for construction loans. The Bank has hold limits for severalnumerous categories of commercial specialty lending including healthcare, hospitality, designated franchises, and leasing, as well as hold limits for designated commercial loan participations purchased. In most cases, these limits are below 100% of risk based capital for all outstandingsoutstanding loans in each monitored category.

Problem Assets. The Bank prefers to work with borrowers to resolve problems rather than proceeding to foreclosure. For commercial loans, this may result in a period of forbearance or restructuring of the loan, which is normally done at current market terms and does not result in a “troubled” loan designation. For residential mortgage loans, the Bank generally follows FDIC guidelines to attempt a restructuring that will enable owner-occupants to remain in their home. However, if these processes fail to result in a performing loan, then the Bank generally will initiate foreclosure or other proceedings no later than the 90th day of a delinquency, as necessary, to minimize any potential loss. Management reports delinquent loans and non-performing assets to the Board quarterly. Loans are generally removed from accruing status when they reach 90 days delinquent, except for certain loans which are well secured and in the process of collection. Loan collections are managed by a combination of the related business units and the Bank’s special assets group, which focuses on larger, riskier collections and the recovery of purchased credit impaireddeteriorated loans.

Real estate obtained by the Bank as a result of loan collections, including foreclosures, is classified as real estate owned until sold. When property is acquired it is recorded at fair market value less estimated selling costs at the date of foreclosure, establishing a new cost basis. Holding costs and decreases in fair value after acquisition are expensed. Interest income that would have been recorded for 2019, if non-accruing loans had been current according to their original terms, amounted to $3.3 million. Included in the amount is $1.0 million related to troubled debt restructurings. The amount of interest income on those loans that was recognized in net income in 2019 was $1.6 million. Included in this amount is $157 thousand related to troubled debt restructurings. Interest income on accruing troubled debt restructurings totaled $817 thousand$0.1 million for 2019.2022. The total carrying value of troubled debt restructurings was $19.3$12.4 million at year-end.

10


The following table sets forth additional information on year-end problem assets. Due to accounting standards for business combinations, non-accrual loans of acquired banks are recorded as accruing on the acquisition date. Therefore, measures related to accruing and non-accruing loans reflect these standards and may not be comparable to prior periods.

Item 1 - Table 3 - Problem Assets
(In thousands) 2019 2018 2017 2016 2015
Non-accruing loans:  
  
  
  
  
Commercial real estate $20,119
 $20,371
 $7,267
 $5,883
 $4,882
Commercial and industrial loans 11,373
 6,003
 7,311
 7,523
 8,259
Residential mortgages 3,343
 2,217
 2,883
 3,795
 3,966
Consumer 4,805
 3,834
 5,438
 5,039
 3,768
Total non-performing loans 39,640
 32,425
 22,899
 22,240
 20,875
Real estate owned 
 
 
 151
 1,725
Repossessed assets 858
 1,209
 1,147
 
 
Total non-performing assets $40,498
 $33,634
 $24,046
 $22,391
 $22,600
           
Total non-performing loans/total loans 0.42% 0.36% 0.28% 0.34% 0.36%
Total non-performing assets/total assets 0.31% 0.28% 0.21% 0.24% 0.29%

Asset Classification and Delinquencies. The Bank performs an internal analysis of its commercial loan portfolio and assets to classify such loans and assets in a manner similar to that employed by federal banking regulators. There are four classifications for loans with higher than normal risk: Loss, Doubtful, Substandard, and Special Mention. Usually an asset classified as Loss is fully charged-off. Substandard assets have one or more defined weaknesses and are characterized by the distinct possibility that the insured institution will sustain some loss if the deficiencies are not corrected. Doubtful assets have the weaknesses of substandard assets with the additional characteristic that the weaknesses make collection or liquidation in full on the basis of currently existing facts, conditions, and values questionable, and there is a high possibility of loss. Assets that do not currently expose the insured institution to sufficient risk to warrant classification in one of the aforementioned categories, but possess weaknesses, are designated Special Mention. Please see the additional discussion of non-accruing and potential problem loans in Item 7 and additional information in Note 8 - Loan Loss Allowance ofnotes to the Consolidated Financial Statements.financial statements. Impaired loans acquired in business combinations are normally rated Substandard or lower and the fair value assigned to such loans at acquisition includes a component for the possibility of loss if deficiencies are not corrected.

Allowance for Loan Losses.Credit Losses on Loans. The Bank’s loan portfolio is regularly reviewed by management to evaluate the adequacy of the allowance for loan losses. Thecredit losses on loans. Prior to 2020, the allowance representsrepresented management’s estimate of inherent incurred losses that are probable and estimable as of the date of the financial statements. The allowance includes a specific component for impaired loans (a “specificOn January 1, 2020, the Company adopted the new loan loss reserve”allowance standard based on Current Expected Credit losses (“CECL”). Under this standard, management makes estimates of future economic conditions over the life of the loan portfolio and other future conditions and arrives at a general component for portfoliosreasonable estimate of all outstanding loans (a “generalexpected loan losses. The basis of the allowance changed from an incurred model to an expected model based on this standard. As a result, the amount of the loan loss reserve”). Atallowance and the time of acquisition, no allowance for loan lossesloss provision beginning in 2020 is assignednot comparable to loans acquired in business combinations. These loansprior years. Also, since different banks may use different estimates and arrive at different expectations, comparisons between banks are initially recorded at fair value, includingmore difficult. Further, since the impact of expected losses, asaccounting is based on future projections our estimates may change significantly from period to period, the amounts of the acquisition date. An allowance on such loans is established subsequent toand provision may be more volatile than under the acquisition date throughprevious model. Further information about the provision for loan losses based on an analysis of factors including environmental factors.  The loan loss allowance is discussed further in Note 1 - Summary of Significant Accounting Policies of the Consolidated Financial Statements.


10

Management believes that it uses the best information available to establish the allowance for loan losses.allowance. However, future adjustments to the allowance for loancredit losses on loans may be necessary, and results of operations could be adversely affected if circumstances differ substantially from the assumptions used in making its determinations. Because the estimation of inherent losses cannot be made with certainty, thereThere can be no assurance that the existing allowance for loancredit losses is adequate or that increases will not be necessary should the quality of any loan or loan portfolio category deteriorate as a result of the factors discussed above. Additionally, the regulatorydeteriorate. Regulatory agencies as an integral part of their examination process, also periodically review the Bank’s allowance for loan losses. Such agencies may

11


require the Bank to make additional provisions for estimatedcredit losses based upon judgments different from those of management. Any material increase in the allowance for loan losses may adversely affect the Bank’s financial condition and results of operations.


The following table presents an analysis of the allowance for loan losses for the five years indicated:


Item 1 - Table 43 - AllowanceCredit Quality Ratios
202220212020
Ratios:   
Allowance for credit losses on loans/total loans1.15 %1.55 %1.58 %
Non-accrual loans/total loans0.37 %0.52 %0.80 %
Allowance for credit losses/non-accruing loans309.41 %300.33 %196.01 %
Net charge-offs/average loans0.27 %0.29 %0.41 %

Item 1 - Table 3.a - Net charge-offs to average loans for Loan Losseach loan category
202220212020
Net charge-offs to average loans:
Construction— %— %0.01 %
Commercial multifamily— — — 
Commercial real estate owner occupied— 0.02 0.08 
Commercial real estate non-owner occupied0.06 0.18 0.12 
Commercial and industrial0.20 0.09 0.16 
Residential real estate(0.01)— 0.01 
Home equity— — — 
Consumer other0.02 0.01 0.02 


11
(In thousands) 2019 2018 2017 2016 2015
Balance at beginning of year $61,469
 $51,834
 $43,998
 $39,308
 $35,662
Charged-off loans:  
  
  
  
  
Commercial real estate 7,407
 7,671
 4,646
 3,104
 7,546
Commercial and industrial loans 24,370
 4,799
 4,217
 5,715
 3,110
Residential mortgages 898
 1,248
 1,603
 2,865
 1,857
Consumer 3,879
 4,293
 4,118
 2,342
 2,175
Total charged-off loans 36,554
 18,011
 14,584
 14,026
 14,688
Recoveries on charged-off loans:  
  
  
  
  
Commercial real estate 1,242
 344
 235
 303
 582
Commercial and industrial loans 1,450
 906
 424
 389
 458
Residential mortgages 173
 165
 313
 304
 205
Consumer 376
 780
 423
 358
 363
Total recoveries 3,241
 2,195
 1,395
 1,354
 1,608
Net loans charged-off 33,313
 15,816
 13,189
 12,672
 13,080
Provision for loan losses 35,419
 25,451
 21,025
 17,362
 16,726
Balance at end of year $63,575
 $61,469
 $51,834
 $43,998
 $39,308
           
Ratios:  
  
  
  
  
Net charge-offs/average loans 0.35% 0.18% 0.19% 0.21% 0.25%
Recoveries/charged-off loans 8.87
 12.19
 9.57
 9.65
 10.95
Net loans charged-off/allowance for loan losses 52.40
 25.73
 25.44
 28.80
 33.28
Allowance for loan losses/total loans 0.67
 0.68
 0.62
 0.67
 0.69
Allowance for loan losses/non-accruing loans 160.38
 189.57
 226.36
 197.83
 188.30

12


The following tables present year-end data for the approximate allocation of the allowance for loancredit losses on loans by loan categories at the dates indicated (including an apportionment of any unallocated amount). The first table shows for each category the amount of the allowance allocated to that category as a percentage of the outstanding loans in that category. The second table shows the allocated allowance together with the percentage of loans in each category to total loans. Management believes that the allowance can be allocated by category only on an approximate basis. The allocation of the allowance to each category is not indicative of future losses and does not restrict the use of any of the allowance to absorb losses in any category. Due to the impact

Item 1 - Table 4A - Allocation of accounting standardsAllowance for acquired loans, data in the accompanying tables may not be comparable between accounting periods.Credit Losses on Loans by Category (as of year-end)
 202220212020
(Dollars in thousands)Amount
Allocated
Percent  Allocated to Total Loans in Each CategoryAmount
Allocated
Percent  Allocated to Total Loans in Each CategoryAmount
Allocated
Percent  Allocated to Total Loans in Each Category
Construction$1,227 0.4 %$3,206 1.0 %$5,111 1.1 %
Commercial multifamily1,810 0.3 6,120 1.2 5,916 1.2 
Commercial real estate owner occupied10,739 1.7 12,752 2.1 12,380 2.2 
Commercial real estate non-owner occupied30,724 1.2 32,106 1.5 35,850 1.7 
Commercial and industrial18,743 1.3 22,584 1.8 25,013 1.3 
Residential real estate18,666 0.8 22,734 1.5 28,491 1.5 
Home equity2,173 1.0 4,006 1.6 6,482 2.2 
Consumer other12,188 4.5 2,586 1.3 8,059 2.7 
Total$96,270 1.2 %$106,094 1.6 %$127,302 1.6 %

Item 1 - Table 5A4B - Allocation of Allowance for Loan Loss by CategoryCredit Losses on Loans (as of year-end)
 202220212020
(Dollars in thousands)Amount
Allocated
Percent 
of
Loans in
Each
Category to Total
Loans
Amount
Allocated
Percent 
of
Loans in
Each
Category to Total
Loans
Amount
Allocated
Percent 
of
Loans in
Each
Category to Total
Loans
Construction$1,227 3.8 %$3,206 4.8 %$5,111 5.6 %
Commercial multifamily1,810 7.4 6,120 7.5 5,916 6.0 
Commercial real estate owner occupied10,739 7.7 12,752 8.9 12,380 6.8 
Commercial real estate non-owner occupied30,724 30.0 32,106 31.6 35,850 26.2 
Commercial and industrial18,743 17.4 22,584 18.8 25,013 24.0 
Residential real estate18,666 27.7 22,734 21.8 28,491 23.9 
Home equity2,173 2.7 4,006 3.7 6,482 3.7 
Consumer other12,188 3.3 2,586 2.9 8,059 3.8 
Total$96,270 100.0 %$106,094 100.0 %$127,302 100.0 %

12
  2019 2018 2017 2016 2015
(Dollars in thousands) Amount
Allocated
 Percent  Allocated to Total Loans in Each Category Amount
Allocated
 Percent  Allocated to Total Loans in Each Category Amount
Allocated
 Percent  Allocated to Total Loans in Each Category Amount
Allocated
 Percent  Allocated to Total Loans in Each Category Amount
Allocated
 Percent  Allocated to Total Loans in Each Category
Commercial real estate $28,864
 0.72% $24,885
 0.73% $20,699
 0.63% $18,801
 0.72% $16,494
 0.80%
Commercial and industrial loans 20,178
 1.09% 17,568
 0.88% 14,975
 0.83% 10,611
 1.00% 8,715
 0.83%
Residential mortgages 9,388
 0.35% 11,165
 0.44% 10,018
 0.48% 8,571
 0.45% 8,589
 0.47%
Consumer 5,145
 0.55% 7,851
 0.72% 6,142
 0.54% 6,015
 0.61% 5,510
 0.69%
Total $63,575
 0.67% $61,469
 0.68% $51,834
 0.62% $43,998
 0.67% $39,308
 0.69%

Item 1 - Table 5B - Allocation of Allowance for Loan Loss (as of year-end)
  2019 2018 2017 2016 2015
(Dollars in thousands) Amount
Allocated
 Percent of
Loans in
Each
Category to Total
Loans
 Amount
Allocated
 Percent of
Loans in
Each
Category to Total
Loans
 Amount
Allocated
 Percent of
Loans in
Each
Category to Total
Loans
 Amount
Allocated
 Percent of
Loans in
Each
Category to Total
Loans
 Amount
Allocated
 Percent of
Loans in
Each
Category to Total
Loans
Commercial real estate $28,864
 42.45% $24,885
 37.60% $20,699
 39.33% $18,801
 39.95% $16,494
 41.96%
Commercial and industrial loans 20,178
 19.37% 17,568
 21.90% 14,975
 21.74% 10,611
 16.22% 8,715
 22.10%
Residential mortgages 9,388
 28.26% 11,165
 28.37% 10,018
 25.34% 8,571
 28.90% 8,589
 21.91%
Consumer 5,145
 9.92% 7,851
 12.13% 6,142
 13.59% 6,015
 14.93% 5,510
 14.03%
Total $63,575
 100.00% $61,469
 100.00% $51,834
 100.00% $43,998
 100.00% $39,308
 100.00%

13


INVESTMENT SECURITIES ACTIVITIES
The securities portfolio provides cash flow to protect the safety of customer deposits and as a potential source of liquidity. The portfolio is also used to manage interest rate risk and to earn a reasonable return on investment. Decisions are made in accordance with the Company’s investment policy and include consideration of risk, return, duration, and portfolio concentrations. Day-to-day oversight of the portfolio rests with the Chief Financial Officer and the Treasurer. The Enterprise Risk Management/Asset-Liability Committee meets multiple times each quarter and reviews investment strategies. The Risk Management, Capital and CapitalCompliance Committee of the Board of Directors provides general oversight of the investment function.

Historically, the Company has maintained short-term investment balances as a component of cash and cash equivalents which are a component of short-term liquidity management. Due to the pandemic, with a surge in demand deposits and a reduction in loan balances, the balance of short-term investments increased in 2020 and 2021 due to the comparatively low yields and spreads on longer duration investment securities. Most short-term investments have been maintained at the Federal Reserve Bank of Boston.

The Company has historically maintained a high-quality portfolio of managed duration mortgage-backed securities, together with a portfolio of municipal bonds including national and local issuers and local economic development bonds issued to non-profit organizations. Nearly all of the mortgage-backed securities are issued by Ginnie Mae, Fannie Mae, or Freddie Mac, consisting principally of collateralized mortgage obligations (generally consisting of planned amortization class bonds)bonds and pass-through securities). Other than securities issued by the above agencies, no other issuer concentrations exceeding 10% of stockholders’ equity existed at year-end 2019. The municipal portfolio provides tax-advantaged yield, and the local economic development bonds were originated by the Company to area borrowers. The Company invests in investment grade corporate bonds and Agency commercial mortgage-backed securities. Purchases of non-investment grade fixed-income securities have consisted primarily of capital instruments issued by local and regional financial institutions and a mutual fund investing in non-investment grade bonds of national corporate issuers and in community reinvestment projects.institutions. The Company also invests in equity securities of local financial institutions, including those that might be future potential partners, as well as dividend yielding equity securities of national corporate exchange traded issuers. Historically, the Company acquired equity securities in the Bank, which was allowed under its savings bank charter. As a result of the Bank's charter change in 2014, equity security purchases after that date have been conducted at the holding company level.funds financing community reinvestment projects. The Bank owns restricted equity in the Federal Home Loan Bank of Boston (“FHLBB”) based on its operating relationship with the FHLBB. The Company has various hold limits limiting credit and instrument exposures.
The Company owns an interest rate swap against a tax advantaged economic development bond issued to a local not-for-profit organization, and as a result this security is carried as a trading account security. The Company generally designates debt securities as available for sale, but sometimes designates longer-duration municipal and other securities as held to maturity based on its intent. This also allows the Company to more effectively manage the potential impact of longer-duration, fixed-rate securities on stockholders'shareholders' equity in the event of rising interest rates. Based on a new accounting pronouncement effective in 2018, changes in fair value on equity securities are recorded to current period income, rather than to equity.
The following tables present the year-end amortized cost and fair value of the Company’s securities, by type of security, for the three years indicated.

Item 1 - Table 6A - Amortized Cost and Fair Value of Securities
  2019 2018 2017
(In thousands) Amortized
Cost
 Fair
Value
 Amortized
Cost
 Fair
Value
 Amortized
Cost
 Fair
Value
Securities available for sale  
  
  
  
  
  
Municipal bonds and obligations $104,325
 $110,138
 $109,648
 $111,207
 $113,427
 $118,233
Mortgage-backed securities 1,037,205
 1,043,652
 1,182,552
 1,160,130
 1,142,656
 1,130,403
Other bonds and obligations 155,809
 157,765
 129,073
 128,310
 131,167
 132,278
Total securities available for sale $1,297,339
 $1,311,555
 $1,421,273
 $1,399,647
 $1,387,250
 $1,380,914
             
Securities held to maturity  
  
  
  
  
  
Municipal bonds and obligations $252,936
 $266,026
 $264,524
 $264,492
 $270,310
 $278,895
Mortgage-backed securities 86,291
 89,191
 89,273
 88,442
 92,115
 92,242
Tax advantaged economic development bonds 18,456
 17,764
 19,718
 18,042
 34,357
 33,818
Other bonds and obligations 296
 296
 248
 248
 321
 321
Total securities held to maturity $357,979
 $373,277
 $373,763
 $371,224
 $397,103
 $405,276
             
Trading account security $9,390
 $10,769
 $10,090
 $11,212
 $10,755
 $12,277
Marketable equity securities $37,138
 $41,556
 $55,471
 $56,638
 $36,483
 $45,185
Restricted equity securities $48,019
 $48,019
 $77,344
 $77,344
 $63,085
 $63,085

Item 1 - Table 6B - Amortized Cost and Fair Value of Securities
  2019 2018 2017
(In thousands) Amortized
Cost
 Fair
Value
 Amortized
Cost
 Fair
Value
 Amortized
Cost
 Fair
Value
U.S. Treasuries, other Government agencies and corporations $1,160,634
 $1,174,399
 $1,327,296
 $1,305,210
 $1,271,254
 $1,267,830
Municipal bonds and obligations and
tax advantaged securities
 385,107
 404,697
 403,980
 404,953
 428,849
 443,223
Other 204,124
 206,080
 206,665
 205,902
 194,573
 195,684
Total Securities $1,749,865
 $1,785,176
 $1,937,941
 $1,916,065
 $1,894,676
 $1,906,737

The schedule includes available-for-sale and held-to-maturity securities, as well as the trading security, marketable equity securities, and restricted equity securities.

14


The following table summarizes year-end 20192022 amortized cost, weighted average yields, and contractual maturities of debt securities. Yields are shown on a fully taxable equivalent basis.basis and are based on amortized cost. A significant portion of the mortgage-based securities are planned amortization class bonds. Their expected durations arewere targeted at 3-5 years, at currentbut durations lengthened due to the slower prepayment speeds of all mortgage related instruments in the environment of rising interest rates but thein 2022. The contractual maturities shown below reflect the underlying maturities of the collateral mortgages. Additionally, the mortgage-based securities maturities shown below are based on final maturities and do not include scheduled amortization. Yields include amortization and accretion of premiums and discounts. There were no material changes in the tax-exempt portfolio.

Item 1 - Table 75 - Weighted Average Yield
 One Year or LessMore than One
Year to Five Years
More than Five Years
to Ten Years
More than Ten YearsTotal
(In millions)Amortized
Cost
Weighted
Average
Yield
Amortized
Cost
Weighted
Average
Yield
Amortized
Cost
Weighted
Average
Yield
Amortized
Cost
Weighted
Average
Yield
Amortized
Cost
Weighted
Average
Yield
Municipal bonds and obligations$1.4 5.2 %$7.4 4.3 %$39.5 4.9 %$284.4 4.1 %$332.7 4.3 %
Mortgage-backed securities0.1 2.1 %43.4 2.2 %229.0 1.8 %1,581.1 1.7 %1,853.6 1.5 %
Other bonds and obligations12.1 3.6 %6.1 7.1 %38.7 4.3 %1.5 3.8 %58.4 2.0 %
Total$13.6 3.8 %$56.9 3.0 %$307.2 2.5 %$1,867.0 2.1 %$2,244.7 1.9 %



13

 One Year or Less More than One
Year to Five Years
 More than Five Years
to Ten Years
 More than Ten Years Total
(In millions)Amortized
Cost
 Weighted
Average
Yield
 Amortized
Cost
 Weighted
Average
Yield
 Amortized
Cost
 Weighted
Average
Yield
 Amortized
Cost
 Weighted
Average
Yield
 Amortized
Cost
 Weighted
Average
Yield
Municipal bonds and obligations$16.8
 3.0% $14.8
 4.0% $29.0
 4.0% $296.7
 5.0% $357.3
 4.0%
Mortgage-backed securities0.1
 3.0% 3.4
 2.0% 103.6
 2.0% 1,016.4
 3.0% 1,123.5
 3.0%
Other bonds and obligations20.0
 1.0% 19.8
 5.0% 51.6
 5.0% 83.1
 4.0% 174.5
 4.0%
Total$36.9
 1.9% $38.0
 4.3% $184.2
 3.2% $1,396.2
 3.5% $1,655.3
 3.3%


DEPOSIT ACTIVITIES AND OTHER SOURCES OF FUNDS
Deposits are the major source of funds for the Bank’s lending and investment activities. Deposit accounts are the primary product and service interaction with the Bank’s customers. The Bank serves personal, commercial, non-profit, and municipal deposit customers. Most of the Bank’s deposits are generated from the areas surrounding its branch offices. The Bank offers a wide variety of deposit accounts with a range of interest rates and terms. The Bank also periodically offers promotional interest rates and terms for limited periods of time. The Bank’s deposit accounts consist of demand deposits (non-interest-bearing checking), NOW (interest-bearing checking), regular savings, money market savings, and time certificates of deposit. Additionally, the Bank offers a variety of retirement deposit accounts to personal and business customers.

The Bank emphasizes its transaction deposits checking and NOW accounts for personal accounts and checking accounts promoted to businesses. These accounts have the lowest marginal cost to the Bank and are also often a core account for a customer relationship. The Bank offers a courtesy overdraft program to improve customer service, and also provides debit cards and other electronic fee producing payment services to transaction account customers. The Bank offers targeted online and mobile deposit account opening capabilities for personal accounts. The Bank promotes remote deposit capture devices so that commercial accounts can make deposits from their place of business. Additionally, the Bank offers a variety of retirement deposit accounts to personal and business customers. 

Deposit related fees are a significant source of fee income to the Bank, includinginclude overdraft andfees, interchange fees related to debit card usage. Depositusage, service fee income also includescharges, and other miscellaneous transactions and convenience services sold to customers through the branch system as part of an overall service relationship. The Bank offers compensating balance arrangements for larger business customers as an alternative to fees charged for checking account services. Berkshire’s Business Connection is a personal financial services benefit package designed for the employees of its business customers.

In addition to providing service through its branches, Berkshire provides services to deposit customers through its private bankers, MyBankers, commercial/small business relationship managers, and call center representatives. Commercial cash management services are an important commercial service offered to commercial and governmental depositors and a fee income source to the bank. The Bank also operates a commercial payment processing business that serves regional and national payroll service bureau customers. customers, with the majority of volume originated by a leading national provider of payroll and human capital management software solutions.These payroll deposits often fluctuate daily by hundreds of millions of dollars depending on payroll cycles. Payroll deposits were concentrated in money market deposit balances at year-end 2022. The Bank was one of the top 50 bank ACH originators by volume in 2021 based on the most recent data available.

Online banking and mobile banking functionality is increasingly important as a component of deposit account access and service delivery. The Bank is also gradually deploying its MyTeller video tellers to complement and extend its service capabilities in its branches. The Bank has partnered with a third party fintech company to provide enhanced online deposit account opening services and plans in 2023 to implement a new online and mobile banking platform developed in partnership with this provider as an important milestone in its Digitouch

SM strategy. The Company also is monitoring the development of payment services which are growing in their importance in the personal and commercial deposit markets. The Company has recruited experienced senior officers to enhance its offerings and market development for government banking and international services to support further development of commercial deposit sources.


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The Bank’s deposits are insured by the FDIC. The Bank utilizes brokered time deposits to broaden its funding base, augment its interest rate risk management vehicles, and to support loan growth. The Bank also offers brokered reciprocal money market arrangements to provide additional deposit protection to certain large commercial and institutional accounts. These balances are viewed as part of overall relationship balances with regional customers. Brokered deposits are sourced through selected Board approved brokers; these deposits are viewed as potentially more volatile than other deposits and are managed as a component of the Bank's liquidity policies.

The following table presents information concerning average balances and weighted average interest rates on the Bank’s interest-bearing deposit accounts for the years indicated.

Item 1 - Table 86 - Average Balance and Weighted Average Rates for Deposits
 202220212020
(In millions)Average
Balance
Percent
of Total
Average
Deposits
Weighted
Average
Rate
Average
Balance
Percent
of Total
Average
Deposits
Weighted
Average
Rate
Average
Balance
Percent
of Total
Average
Deposits
Weighted
Average
Rate
Demand$2,914.9 30 %— %$3,008.5 30 %— %$2,324.6 23 %— %
NOW and other1,416.7 14 0.4 976.4 10 0.1 1,216.6 12 0.3 
Money market2,809.1 29 0.5 3,293.5 32 0.2 2,713.6 26 0.6 
Savings1,114.8 11 0.1 1,111.6 11 0.1 914.1 0.1 
Time1,541.7 16 0.9 1,678.9 17 0.9 3,102.9 30 1.7 
Total$9,797.2 100 %0.9 %$10,068.9 100 %0.3 %$10,271.8 100 %0.7 %

  2019 2018 2017
(In millions) Average
Balance
 Percent
of Total
Average
Deposits
 Weighted
Average
Rate
 Average
Balance
 Percent
of Total
Average
Deposits
 Weighted
Average
Rate
 Average
Balance
 Percent
of Total
Average
Deposits
 Weighted
Average
Rate
Demand $1,745.2
 18% % $1,622.4
 19% % $1,296.4
 18% %
NOW and other 1,053.9
 11
 0.6
 824.7
 9
 0.5
 591.0
 8
 0.3
Money market 2,542.6
 26
 1.2
 2,432.2
 28
 0.9
 1,935.8
 27
 0.6
Savings 798.2
 8
 0.2
 740.8
 9
 0.2
 680.1
 10
 0.1
Time 3,754.2
 37
 2.0
 3,075.5
 35
 1.7
 2,581.1
 37
 1.2
Total $9,894.1
 100% 1.2% $8,695.6
 100% 0.9% $7,084.4
 100% 0.6%

Estimated uninsured deposits were $3.8 billion and $3.7 billion at December 31, 2022 and 2021, respectively. At year-end 2019,2022, time deposits in excess of the Bank hadFDIC insurance limit and estimated time deposit accounts in amounts of $100 thousand or more maturingdeposits that are otherwise uninsured by maturity were as follows:
 
Item 1 - Table 97 - Maturity of Deposits > $100,000>$250,000
Maturity Period Amount Weighted Average RateMaturity PeriodTime Deposits that
Meet or Exceed the
FDIC Insurance
Limit
Estimated Aggregate
Time Deposits that
Meet or Exceed the
FDIC Insurance
Limit and Otherwise
Uninsured Time
Deposits
(In thousands)  
  
(In thousands) 
Three months or less $567,919
 2.08%Three months or less$38,117 $59,192 
Over 3 months through 6 months 619,804
 2.26
Over 3 months through 6 months42,668 42,836 
Over 6 months through 12 months 914,560
 2.19
Over 6 months through 12 months142,382 164,035 
Over 12 months 581,896
 2.17
Over 12 months218,675 266,841 
Total $2,684,179
 2.18%Total$441,842 $532,904 
 
The Bank’s deposits are insured by the FDIC. The Bank utilizes brokered time deposits to broaden its funding base, augment its interest rate risk management vehicles, and to support loan growth. The Bank also offers brokered reciprocal money market arrangements to provide additional deposit protection to certain large commercial and institutional accounts. These balances are viewed as part of overall relationship balances with regional customers. Brokered deposits are sourced through selected Board approved brokers and are managed as a component of the Bank's liquidity policies.

The Company also uses borrowings from the FHLBB as an additional source of funding, particularly for daily cash management and for funding longer duration assets. FHLBB advances also provide more pricing and option alternatives for particular asset/liability needs. The FHLBB functions as a central reserve bank providing credit for member institutions. As an FHLBB member, the Company is required to own capital stock of the organization. Borrowings from this institution are secured by a blanket lien on most of the Bank’s mortgage loans and mortgage-related securities, as well as certain other assets. Advances are made under several different credit programs with different lending standards, interest rates, and range of maturities. The Bank also has access to borrowings from the Federal Reserve Bank of Boston.

The Company hashad a $15 million trust preferred obligation and a $7 million trust preferred obligation outstanding, as well as $74$100 million in senior subordinated notes.notes at year-end 2022. The Company’s common stock is listed on the New York Stock Exchange.Exchange under the ticker “BHLB”. Subject to certain limitations, the Company can also choose to issue common stock, preferred stock, subordinated debt, or senior debt in public stock offerings or private placements.


The Company maintains a shelf registration as part of its routine capital management.
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DERIVATIVE FINANCIAL INSTRUMENTS
The Company offers interest rate swaps to commercial loan customers who wish to fix the interest rates on their loans, and the Company backs these swaps with offsetting swaps with national bank counterparties. With other lending institutions, the Company engages in risk participation agreements. These arrangements are structured similarly to its swaps with commercial borrowers, but a different bank is the lead underwriter. The Company gets paid a fee to take on the risk associated with having to make the lead bank whole on Berkshire’s portion of the pro-rated swap should the borrower default. These swaps are designated as economic hedges. Interest rate swaps that meet certain criteria to be viewed as conforming are required to be cleared through exchanges. The Bank has designated a national financial institution as its clearing agent.

The Company’s mortgage banking activities result in derivatives. Commitments to lend are provided on applications for residential mortgages intended for resale and are accounted for as non-hedging derivatives. The Company arranges offsetting forward sales commitments for most of these rate-locks with national bank counterparties, which are designated as economic hedges. Commitments on applications intended to be held for investment are not accounted for as derivative financial instruments.

The Company has a policy for managing its derivative financial instruments, and the policy and program activity are overseen by the Risk Management, Capital and CapitalCompliance Committee. Derivative financial instruments with counterparties which are not customers are limited to a select number of national financial institutions. Collateral may be required based on financial condition tests. The Company works with third-party firms which assist in marketing derivative transactions, executing transactions, and providing information for bookkeeping and accounting purposes.

The Company sometimes uses interest rate swap instruments for its own account to fix the interest rate on some of its borrowings, all of which have been designated as cash flow hedges. The Company may also use interest rate collars or other derivative instruments in managing its interest rate risk. The Company also has begun offering forward foreign exchange derivatives to its commercial markets as part of its expanded international banking services. The Company expects to back these forwards with offsetting forwards with national bank counterparties. This activity would be targeted to support routine commercial needs of customers engaged in international trading activities and would only be offered for bank approved currencies and durations.durations.

LIBOR BASED INSTRUMENTS
The Company’s floating-rate funding, certain hedging transactions and certain of the Company’s products, such as floating-rate loans and mortgages, determine the applicable interest rate or payment amount by reference to a benchmark rate such asusing the London Interbank Offered Rate (“LIBOR”), or. Pursuant to an index, currency, basket or other financial metric. LIBOR and certain other benchmark rates are the subject of recent national, international, and other regulatory guidance and proposals for reform. In July 2017, the Chief Executive of the Financial Conduct Authority (“FCA”) announced that the FCA intends to stop persuading or compelling its panel banks to submit rates for the calculation of LIBOR after 2021.

The Company has approximately 1,050 commercial loans with a total balance of $2.8 billion with the contract interest rate tied to LIBOR. Additionally, the Company has approximately 500 interest rate swap contracts with a notional value of approximately $3.6 billion, including customer, dealer, and risk participation agreements. Many of these interest rate swap contracts are associated with the LIBOR based commercial loans.

The Company established an enterprise-wide LIBOR transition committee in 2019. The committee has assessed the on and off-balance sheet products that will be impacted with the LIBOR transition. The areas with the most impact are LIBOR based interest rate swaps and commercial loans that utilize LIBOR as the indexed rate.  During 2019 revised LIBOR fallback language was added to all new Commercial loan contracts that contemplatedbank regulations, the use of LIBOR as an index rate. An impact assessmentfor new contracts was prohibited beginning in 2022. The use of LIBOR as an index on existing “Legacy” contracts will be discontinued beginning in 2023. There is underway to identify further exposures, such as systems, processes,discussion of the LIBOR transition in Item 1A and models affected by the discontinuationItem 7 of LIBOR. The Company continues to develop and execute plans to transition products associated with LIBOR to alternative reference rates.

this report.
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WEALTH MANAGEMENT SERVICES
The Company’s Wealth Management Group provides consultative investment management, trust administration, and financial planning to individuals, businesses, and institutions, with an emphasis on personal investment management. The Wealth Management Group has built a track record over more than a decade with its dedicated in-house investment management team. The Bank also provides a full line of investment products, financial planning, and brokerage services through BerkshireBanc Investment Services utilizing Commonwealth Financial Network as the broker/dealer. The Group’s principal operations are in Western New England and it is expanding services in the Company’s other regions. At year-end 2019, assets under management totaled $1.5 billion, primarily held in the Bank’s traditional wealth/trust platform and the remainder is managed through its investment services and financial advisory teams. The Bank is integrating with its growing private banking and MyBanker teams to further develop wealth management account generation.

INSURANCE
As an independent insurance agent, The Wealth Management Group reported $1.7 billion in total assets under management at year-end 2022. The Company expanded this team during the Berkshire Insurance Group represents a carefully selected group of financially sound, reputable insurance companies offering attractive coverage at competitive prices. The Insurance Group offers a full line of personalyear and commercial property and casualty insurance. It also offers employee benefits insurance and a full line of personal life, health, and financial services insurance products. Berkshire Insurance Group operates a focused cross-sell program of insurance and banking products through all offices and brancheshas introduced Socially Responsible Investment portfolios as another element of the Bank with someCompany’s overall vision of being a leading socially responsible company, and as part of a brand theme that Where You Invest Matters.

HUMAN CAPITAL MANAGEMENT
Berkshire’s people are the Group’s offices located within the Bank’s branches. The Group’s principal operations aredriving force behind its progress on Berkshire’s Exciting Strategic Transformation (BEST) plan and vision of being a high performing, leading socially responsible community bank in Western New England and beyond. The Company’s approach to human capital management is grounded in its corporate values and focuses on:
Strong oversight and risk management practices
Recruitment
Compensation & Benefits
Training, Development, Engagement & Retention
Health & Wellness

OVERSIGHT
The Board of Directors has ultimate responsibility for the strategy of the Company. The Compensation Committee of the Board of Directors oversees executive compensation matters and the Corporate Responsibility & Culture committee oversees company culture as well as diversity, equity and inclusion performance. The full Board also receives an annual briefing on employee engagement. The SEVP, Chief Human Resources & Culture Officer provides management oversight on human capital matters. The Company proactively identifies potential human capital related risks, such as the labor market shortage, rising labor costs, and employee retention and designs strategies to mitigate those risks. Strong human capital management is viewed as integral to the Company's transformation and ability to meet its strategic objectives.

RECRUITMENT
Berkshire operates in a highly competitive labor market with strong competition for top talent. The Company relies on and continues to recruit employees with the right mix of skills, expertise and experiences based on current openings and forecasted needs. The Company leverages several strategies to support its talent pipeline and talent acquisition activities including formal advertising, postings on targeted career sites, career events, internship placements, affinity group relationships, and the use of experienced external recruiters for key management and specialized positions. Berkshire also has a small internal team of talent recruitment professionals.

Berkshire maintains a hybrid work model to expand its access to top talent and provide its employees with workplace flexibility. These strategies have proved effective in meeting the demand for talent demonstrated by the Company’s strong track record of attracting high-caliber talent across retail, commercial, wealth management, business banking, technology and operational areas. In addition, as market disruptions from mergers remain and recessionary pressures impact other industries, Berkshire will continue to leverage its differentiated brand and unique market positioning to hire community-focused bankers from its competitors and attract high-performing operational talent from outside the industry.

COMPENSATION & BENEFITS
A highly competitive labor market along with inflationary pressures has impacted labor costs for all businesses. Berkshire is not immune to these economic pressures. The Company continually evaluates its compensation strategies and benefits programs, benchmarks to industry and peers and surveys the landscape of best practices to develop compensation and benefits packages that reward performance and retain top talent at all levels of the Company. Against this backdrop, and in keeping with the Company’s socially responsible mission, Berkshire raised the minimum starting pay to $17/hour in 2022. It also enhanced its vacation benefit as well as its incentive plans across lines of business to provide opportunities for employees to earn higher compensation and bonuses for strong performance aligned with Berkshire’s strategic objectives.
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Berkshire provides comprehensive medical coverage, paid vacation, personal and sick time, paid protective leave for gender-based violence, a 401(k) plan with employer match, long-term disability insurance, and group term life insurance. In addition, Berkshire offers a day care reimbursement program, a dependent care expense account, family and medical leave along with flexible work arrangements, including the ability to work fully remote dependent on the duties of one’s job. All benefits are available to married same-sex or different-sex couples as well as domestic partners. In addition to its compensation and health benefits, Berkshire offers volunteer-time off, a matching-gift program, an employee assistance program, regular performance reviews, professional development and the You FIRST Fund to help employees impacted by personal financial hardships. Approximately 97% of employees are eligible for benefits.

TRAINING, DEVELOPMENT, ENGAGEMENT & RETENTION
Training and development programs provide employees with the knowledge and skills needed to succeed and have upward career mobility. They are critical components, along with competitive compensation and benefits programs, to having an engaged workforce. Ultimately an engaged workforce drives high levels of retention which reduces human capital risks, expense, and advances Berkshire’s progress and performance.

The Company provides several learning and training programs consistent with one’s job responsibilities, professional goals, and development plans. Employees have regular performance assessments to identify strengths and areas for further growth. Berkshire continues to reskill and upskill employees from across the Company helping them advance along career paths by taking on new responsibilities and roles. The Company offers a mentoring program for high potential junior employees along with leadership development programs. For employees looking to expand their professional experience in the classroom, the Company offers educational assistance along with access to formal degree and certification programs.

Berkshire continues to monitor the progress of its efforts to evaluate the effectiveness of programs and strategies on engagement. A comprehensive annual employee engagement and pulse survey is conducted to identify strengths and opportunity areas within the organization. Overall, employees felt there was a strong spirit of teamwork, that Berkshire genuinely cares for its communities, and they have strong relationships with their direct managers. Actions plans are developed for areas identified in the survey that do not meet the Company’s high expectations.

While Berkshire has been impacted by higher-than-average turnover due to labor market disruptions, it is expandingseeing positive momentum because of the actions it has taken to improve engagement and combat turnover including:
Launched Company-wide reward and recognition program
Enhanced vacation benefit
Introduced wellness day
Enhanced line of business incentive plans
Established career paths for various job families
Increased starting wage
Offered mentoring program
Developed robust employee communications program

Collectively these efforts have led to improved retention year over year, historically high employee engagement and being named a Forbes America’s Best Midsize Employers.


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HEALTH & WELLNESS
As the world began to emerge from the COVID-19 pandemic Berkshire continued to proactively manage impacts to protect the health and safety of its employees, customers and communities. During the height of the pandemic, the Company provided protective equipment to front-line employees, including masks and gloves, and offered all additional paid sick time, paid vaccine time, paid quarantine/isolation leave, job protected personal leave, flexible work schedules for remote employees, premium pay for onsite employees and maintained full pay for employees with reduced schedules, as a result of the pandemic.

Berkshire works to protect and enhance the physical, mental and financial wellbeing of its workforce by providing programs, benefits and a health and wellness employee resource group. The Company, through its insurance provider, offers a fitness, weight and mind/body reimbursement along with a year-round calendar of various wellness related activities. Since physical and mental health go hand-in-hand with financial health, Berkshire provides access to financial education resources, webinars along with its You FIRST Fund to assist employees experiencing financial hardships. In addition, Berkshire provides a comprehensive employee assistance program which includes counseling services and resources for those experiencing mental health challenges. To further support the needs of its workforce, Berkshire introduced a wellness day to provide a day off for employees to disconnect, recharge and take care of themselves in whatever way works best for them.

FUTURE OF THE WORKPLACE
Berkshire continues to evolve and enhance its human capital management strategies to drive organizational growth in support of BEST while combating risks, such as the labor market shortage and rising labor costs. The Company expects to maintain its hybrid workplace over the long-term and invest in technology. While technology will play a bigger role in the future of Berkshire, helping to improve processes and drive efficiencies, people will always be at the core of its ability to deliver value to its customers, shareholders and communities. The Company remains confident that the Berkshire brand, value proposition and socially responsible vision will continue to be a differentiator in the market.

Human Capital*
Total Full Time Equivalent
1310
Retention Rate
71%
Promotion Rate
20%
Minimum Starting Salary
$17/hour
Average Tenure (years)
7
*All metrics reported are as of and for the year-ended December 31, 2022.


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DIVERSITY, EQUITY & INCLUSION
Creating a diverse, equitable, and inclusive (DEI) workplace is an essential enabler to continuing to drive forward progress on Berkshire’s Exciting Strategic Transformation (BEST), its BEST Community Comeback and vision. Ultimately Berkshire’s goal is to ensure that its workforce reflects the communities in which it operates, that its employees feel valued and can reach their full potential and that it improves the access and affordability of financial solutions to support economic growth of underrepresented populations and communities. The Company’s advances those goals through an integrated approach grounded in its corporate values:
Strong oversight and governance practices
Recruitment & talent management
Education and training
Workplace programming through employee resource groups (ERGs)
Financial solutions which drive economic equity
Community programming focused on financial inclusion and entrepreneurship
Supplier diversity

The Company has a strong foundation of governance practices to ensure that diversity, equity and inclusion is embedded into Berkshire’s business activities. This includes the Corporate Responsibility & Culture Committee of the Board of Directors which has ultimate oversight responsibility. Berkshire’s Diversity, Equity & Inclusion Committee, which reports into the Board committee, provides additional management level oversight to the Company’s programming and performance. The Senior Vice President, Chief Diversity Officer manages the Company’s DEI programming.

Berkshire continues working to improve representation within its workplace through recruitment initiatives while enhancing its internal talent pipeline to ensure representation at all levels of the Company. Berkshire identifies opportunities in targeted markets and business lines, develops deeper partnerships with non-profit organizations and affinity groups, advertises positions on specialized career sites, participates in affinity career events and uses internal as well as external recruitment professionals to ensure it receives candidate pools that reflect the rural and urban communities in which it operates. It works to develop and implement strategies aimed at increasing representation at each level of the Company. In addition, the Company regularly reviews the gender and ethnic diversity of its workforce at the employee, manager and executive management level and completes a review of pay and performance measures to ensure that all employees, regardless of gender and ethnicity, in comparable roles are compensated equitably. As a result of Berkshire’s intentional and impactful efforts to date, Berkshire was listed in the Bloomberg Gender Equality Index and Human Rights Campaign’s Corporate Equality Index.

Diversity, Equity & Inclusion*Percent of women in workforce67 %
Percent of ethnic minorities in workforce13 %
Percent of women on the Board31 %
Percent of ethnic minorities on the Board31 %
Percent of women in manager roles (officer+)20 %
Percent of ethnic minorities in manager roles (officer+)%
Percent of women in executive management roles36 %
Percent of ethnic minorities in executive management roles14 %
*Workforce metrics reported are as of December 31, 2022. Board metrics reflect the current composition of the Board of Directors.

Berkshire provides a full suite of diversity, equity & inclusion trainings. The trainings help build understanding and provide employees with knowledge, skills and tactics they can put into practice. All new employees complete training at the time of hire and Berkshire intends to roll out enhancements to its training program which includes required annual and elective courses for all employees and hiring managers in 2023. In addition, Berkshire offers seven Employee Resource Groups (ERGs) each playing an integral role for employees and the culture of the company. Every Employee Resource Group provides a safe space for dialogue, education, and collective action on topics relevant to their members and the Company. Through the ERGs, employees concerns and ideas to strengthen Berkshire’s culture are elevated to members of management and the Diversity, Equity & Inclusion Committee for action, empowering employees to collectively be engines of positive change within the workplace and the broader community.
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The Company continues to work towards building economic equity in its communities by developing and offering safe, accessible, affordable financial solutions and programs including its MyFreedom Checking account, nationally certified by BankOn for its affordability, and the Futures Fund. The Futures Fund is a special purpose credit program which provides access to a low-interest, low barrier to entry line of credit in collaboration with non-profit partners who provide wrap around technical assistance to minority, LGBTQIA+ and other businesses owned by underrepresented individuals. Since launching the program in 2020, it has deployed nearly $1.5 million to underrepresented business owners. Beyond offering financial solutions and wellness programming, Berkshire also understands that a diverse third-party base is important to achieving its operational goals, supply chain resilience, vision and creating equity in its communities. As a result, Berkshire works to maintain a third-party base that reflects the communities in which it operates and, to the maximum extent possible, increase the utilization of third parties owned by underrepresented people.

Additional information on Berkshire’s Human Capital Management and Diversity, Equity & Inclusion practices can be found in the Company’s other regions. The Group focuses onannual Corporate Responsibility Report, which details the Bank’s distribution channels in order to broaden its retailcompany's environmental, social and commercial customer base. The Company may consider acquisitions of insurance agencies in support of its growth strategy.governance programs.

PERSONNEL
Full-time equivalent staff in continuing operations totaled 1,550 positions at period-end, compared to 1,485 at year-end 2018. National mortgage banking operations designated as discontinued operations totaled 323 positions.
The Company’s employees are not represented by a collective bargaining unit. In 2018, the Bank’s president initiated a diversity and inclusion initiative as part of Berkshire’s expanded social responsibility focus. In 2018, the Company increased its hourly minimum wage to $15.00 and implemented the new Massachusetts equal pay law.

SUBSIDIARY ACTIVITIES
The Company wholly-owns two active consolidated subsidiaries: the Bank and Berkshire Insurance Group, Inc.Bank. The Bank operates as a commercial bank under a Massachusetts trust company charter. Berkshire Insurance Group is incorporated in Massachusetts. Berkshire Bank owns Firestone Financial, LLC which is a Massachusetts limited liability company, First Choice Loan Services Inc. which is a New Jersey corporation, as well as consolidated subsidiaries operated as Massachusetts securities corporations and other subsidiary entities. The Company designated the operations of First Choice Loan Services as held for sale in 2019. The Company also owns all of the common stock of Delaware statutory business trusts, Berkshire Hills Capital Trust I and SI Capital Trust II. The capital trusts are unconsolidated and their only material assets are trust preferred securities related to the junior subordinated debentures reported in the Company’s Consolidated Financial Statements. Additional information about the subsidiaries is contained in Exhibit 21 to this report.

REGULATION AND SUPERVISION
The Company is a Delaware corporation and a bank holding company that has elected financial holding company status within the meaning of the Bank Holding Company Act of 1956, as amended. As such, itIt is registered with, supervised by and required to comply with the rules and regulations of the Federal Reserve Board. The Federal Reserve Board requires the Company to file various reports and also conducts examinations of the Company. The Company must receive the approval of the Federal Reserve Board to engage in certain transactions, such as acquisitions of additional banks and savings associations.associations, and the Company must seek nonobjection for various capital actions, including stock repurchases.

The Bank is a Massachusetts-chartered trust company and its deposits are insured up to applicable limits by the FDIC. The Bank was previously a Massachusetts-chartered savings bank and converted to a Massachusetts-chartered trust company in July 2014. The Bank is subject to extensive regulation by the Massachusetts Commissioner of Banks (the “Commissioner”), as its chartering agency, and by the FDIC, as its deposit insurer. The

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Bank is required to file reports with the Commissioner and the FDIC concerning its activities and financial condition in addition to obtaining regulatory approvals prior to entering into certain transactions such as mergerswith, or acquisitions of, other depository institutions or branches of other institutions. Under specified conditions, the Bank must also seek regulatory approval of capital distributions to the Company, its sole shareholder.
The Commissioner and the FDIC conduct periodic examinations to test the Bank’s safety and soundness and compliance with various regulatory requirements. The regulatory structure gives the regulatory authorities extensive discretion in connection with supervisory and enforcement activities and examination policies, including policies with respect to the classification of assets and the establishment of adequate loan loss reserves for regulatory purposes. Any change in such regulatory requirements and policies, whether by the Commissioner, the Massachusetts legislature, the FDIC, the Federal Reserve Board, or Congress, could have a material adverse impact on the Company, the Bank, and their operations.

Federal Legislation
The Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) was enacted in 2010. The Dodd-Frank Act has significantly changed the bank regulatory structure and is affecting the lending, investment, trading and operating activities
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Many of the provisions of the Dodd-Frank Act were subject to delayed effective dates and/or the issuance of implementing regulations. The regulatory process is ongoing and the impact on operations cannot yet be fully assessed. However, the Dodd-Frank Act has, and is expected to continue to, at a minimum, result in increased regulatory burden, compliance costs and interest expense for the Company and the Bank.

Certain regulatory requirements applicable to the Company and the Bank are referred to below. The description of statutory provisions and regulations applicable to financial institutions and their holding companies set forth in this Form 10-K does not purport to be a complete description of such statutes and regulations and their effects on the Company and is qualified in its entirety by reference to the actual laws and regulations. A summary of the regulatory requirements referred to below is as follows:
Massachusetts Banking Laws and Supervision        
Federal Banking Regulations
Enforcement
Holding Company Regulation
Mergers and Acquisitions
Other Regulations
Taxation

Massachusetts Banking Laws and Supervision
General. As a Massachusetts-chartered depository institution, the Bank is subject to various Massachusetts statutes and regulations which govern, among other things, investment powers, lending and deposit-taking activities, borrowings, maintenance of surplus and reserve accounts, distribution of earnings and payment of dividends. In addition, the Bank is subject to Massachusetts consumer protection and civil rights laws and regulations. The approval of the Commissioner is required for a Massachusetts-chartered institution to establish or close branches, merge with other financial institutions, issue stock, and undertake certain other activities.

Massachusetts law and regulations generally allow Massachusetts institutions to engage in activities permissible for federally chartered banks or banks chartered by another state. There is a 30-day notice procedure to the Commissioner in order to engage in such activities. Massachusetts law also authorized Massachusetts institutions to engage in activities determined to be “financial in nature,” or incidental or complementary to such a financial activity, subject to a 30-day notice to the Commissioner.

Dividends. Under Massachusetts law, the Bank may declare cash dividends from net profits not more frequently than quarterly and non-cash dividends at any time. No dividends may be declared, credited, or paid if the institution’s capital stock is impaired. An institution with outstanding preferred stock may not, without the prior approval of the Commissioner, declare dividends to the common stock without also declaring dividends to the preferred stock. The approval of the Commissioner is generally required if the total of all dividends declared in any calendar year exceeds the total of its net profits for that year combined with its retained “net profits,” as defined, of the preceding two years. The Bank was required to obtain the approval of the Commissioner to pay Bank dividends to the Company in 2022 and is expected to require such approval in 2023.

Loans to One Borrower Limitations. Massachusetts banking law grants broad lending authority. However, with certain limited exceptions, total obligations of one borrower to an institution may not exceed 20.0% of the total of the institution’s capital, which is defined under Massachusetts law as the sum of the institution’s capital stock, surplus account and undivided profits.


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Investment Activities. In general, Massachusetts-chartered institutions may invest in preferred and common stock of any corporation organized under the laws of the United States or any state provided such investments do not involve control of any corporation and do not, in the aggregate, exceed 4.0% of the bank’s deposits. Massachusetts-chartered institutions may also invest an amount equal to 1.0% of their deposits in stocks of Massachusetts corporations or companies with substantial employment in Massachusetts which have pledged to the Commissioner that such monies will be used for further development within the Commonwealth. However, these powers are constrained by federal law, which generally limit the activities and equity investments of state banks to those permitted for national banks.

Regulatory Enforcement Authority. Any Massachusetts-chartered institution that does not operate in accordance with the regulations, policies, and directives of the Commissioner may be sanctioned for non-compliance, including seizure of the property and business of the institution and suspension or revocation of its charter. The Commissioner may, under certain circumstances, suspend or remove officers or directors who have violated the law, conducted the institution’s business in a manner which is unsafe, unsound or contrary to the depositorsdepositors’ interests, or been negligent in the performance of their duties. In addition, upon finding that an institution has engaged in an unfair or deceptive act or practice, the Commissioner may issue an order to cease and desist and impose a fine on the institution concerned. Finally, Massachusetts consumer protection and civil rights statutes applicable to the Bank permit private individual and class action lawsuits and provide for the rescission of consumer transactions, including loans, and the recovery of statutory and punitive damage and attorney’s fees in the case of certain violations of those statutes.

Massachusetts has other statutes or regulations that are similar to the federal provisions discussed below.

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Federal Regulations
Capital Requirements. Federal regulations require FDIC insured depository institutions to meet several minimum capital standards: a common equity Tier 1 capital to risk-based assets ratio of 4.5%, a Tier 1 capital to risk-based assets ratio of 6.0%, a total capital to risk-based assets of 8.0%, and a 4.0% Tier 1 capital to total assets leverage ratio. The existingdefinitions of these capital requirements were effective January 1, 2015categories and the ratio metrics are the result of a final rule implementing regulatory amendments based on recommendations of the Basel Committee on Banking Supervision and certain requirements of the Dodd-Frank Act.

Common equity Tier 1 capital is generally defined as common stockholders’ equity and retained earnings. Tier 1 capital is generally defined as common equity Tier 1 and additional Tier 1 capital. Additional Tier 1 capital includes certain noncumulative perpetual preferred stock and related surplus and minority interestsset out in equity accounts of consolidated subsidiaries. Total capital includes Tier 1 capital (common equity Tier 1 capital plus additional Tier 1 capital) and Tier 2 capital. Tier 2 capital is comprised of capital instruments and related surplus, meeting specified requirements, and may include cumulative preferred stock and long-term perpetual preferred stock, mandatory convertible securities, intermediate preferred stock and subordinated debt. Also included in Tier 2 capital is the allowance for loan and lease losses limited to a maximum of 1.25% of risk-weighted assets and, for institutions that have exercised an opt-out election regarding the treatment of accumulated other comprehensive income (“AOCI”), up to 45% of net unrealized gains on available-for-sale equity securities with readily determinable fair market values. The Bank chose the opt-out election. Calculation of all types of regulatory capital is subject to deductions and adjustments specified in the regulations, including adjustments for goodwill and other intangible assets.

In determining the amount of risk-weighted assets for purposes of calculating risk-based capital ratios, all assets, including certain off-balance sheet assets (e.g., recourse obligations, direct credit substitutes, residual interests) are multiplied by a risk weight factor assigned by the regulations based on the risks believed inherent in the type of asset. Higher levels of capital are required for asset categories believed to present greater risk. For example, a risk weight of 0% is assigned to cash and U.S. government securities, a risk weight of 50% is generally assigned to prudently underwritten first lien one to four-family residential mortgages, a risk weight of 100% is assigned to commercial and consumer loans, a risk weight of 150% is assigned to certain past due loans and a risk weight of between 0% and 600% is assigned to permissible equity interests, depending on certain specified factors.

federal regulations. In addition to establishing the minimum regulatory capital requirements, the regulations limit capital distributions and certain discretionary bonus payments to management if the institution does not hold a “capital conservation buffer” consisting of 2.5% of common equity Tier 1 capital to risk-weighted asset above the amount necessary to meet its minimum risk-based capital requirements. The capital conservation buffer was phased in beginning January 1, 2016 at 0.625% of risk-weighted assets and increasing each year until fully implemented at 2.5% on January 1, 2019.

In assessing an institution’s capital adequacy, the FDIC takes into consideration not only these numeric factors, but qualitative factors as well, and has the authority to establish higher capital requirements for individual institutions where deemed necessary. As a bank holding company, the Company is also subject to regulatory capital requirements, as described in a subsequent section.

The approval of the FDIC is required for the Bank to pay a dividend to the Company from its surplus account. FDIC approval was required for Bank dividends payments in 2022 and such approval is expected to be required in 2023.

Investment Activities. The Federal Deposit Insurance Act generally limits the types of equity investments an FDIC-insured state-chartered bank, such as the Bank, may make and the kinds of activities in which such a bank may engage, as a principal, to those that are permissible for national banks.

Interstate Banking and Branching. Federal law permits an institution, such as the Bank, to acquire another institution by merger in a state other than Massachusetts unless the other state has opted out. Federal law, as amended by the Dodd-Frank Act, authorizes de novo branching into another state to the extent that the target state allows its state-chartered banks to establish branches within its borders. TheAs of December 31, 2022, the Bank currently operatesoperated branches in New York, Vermont, Connecticut New Jersey, and PennsylvaniaRhode Island, as well as Massachusetts. At its interstate branches, the Bank may conduct any activity authorized under Massachusetts law that is permissible either for an institution chartered in that state (subject to applicable federal restrictions) or a branch in that state of an out-of-state national bank. The New York State Superintendent of Banks, the Vermont Commissioner of Banking and Insurance, the Connecticut Commissioner of Banking the New Jersey Commissioner of Banking and Insurance, the Pennsylvania Secretary of Banking and Securities, and the Director of the Rhode Island Department of Business Regulation may exercise certain regulatory authority over the Bank’s branches in their respective states.


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Prompt Corrective Regulatory Action. Federal law requires that federal bank regulatory authorities take “prompt corrective action” with respect to banks that do not meet minimum capital requirements. For this purpose, the

The law establishes three categories of capital deficient institutions: undercapitalized, significantly undercapitalized, and critically undercapitalized. The FDIC regulations implementing the prompt corrective action law were amended to incorporate the previously discussed increased regulatory capital standards that were effective January 1, 2015. An institution is deemed to be “well capitalized” if it has a total risk-based capital ratio of 10.0% or greater, a Tier 1 risk-based capital ratio of 8.0% or greater, a leverage ratio of 5.0% or greater, and a common equity Tier 1 ratio of 6.5% or greater. An institution is “adequately capitalized” if it has a total risk-based capital ratio of 8.0% or greater, a Tier 1 risk-based capital ratio of 6.0% or greater, a leverage ratio of 4.0% or greater, and a common equity Tier 1 ratio of 4.5% or greater. An institution is “undercapitalized” if it has a total risk-based capital ratio of less than 8.0%, a Tier 1 risk-based capital ratio of less than 6.0%, a leverage ratio of less than 4.0%, or a common equity Tier 1 ratio of less than 4.5%. An institution is deemed to be “significantly undercapitalized” if it has a total risk-based capital ratio of less than 6.0%, a Tier 1 risk-based capital ratio of less than 4.0%, a leverage ratio of less than 3.0%, or a common equity Tier 1 ratio of less than 3.0%. An institution is considered to be “critically undercapitalized” if it has a ratio of tangible equity (as defined in the regulations) to total assets that is equal to or less than 2.0%.

“Undercapitalized” banks must adhere to growth, capital distribution (including dividend), and other limitations and are required to submit a capital restoration plan. A bank’s compliance with such plans must be guaranteed by its holding company in an amount equal to the lesser of 5% of the institution’s total assets when deemed “undercapitalized” or the amount needed to comply with regulatory capital requirements. If an “undercapitalized”
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bank fails to submit an acceptable plan, it is treated as if it is “significantly undercapitalized.” “Significantly undercapitalized” banks must comply with one or more of a number of additional restrictions, including but not limited to an order by the FDIC to sell sufficient voting stock to become “adequately capitalized,” requirements to reduce assets and cease receipt of deposits from correspondent banks or dismiss directors or officers, and restrictions on interest rates paid on deposits, compensation of executive officers, and capital distributions by the holding company. “Critically undercapitalized” institutions must comply with additional sanctions including, subject to a narrow exception, the appointment of a receiver or conservator within 270 days after it obtains such status.

At December 31, 2019,2022, the Bank met the criteria for being considered “well capitalized” as defined in the prompt corrective action regulations.

Transactions with Affiliates and Loans to Insiders. Transactions between depository institutions and their affiliates are governed by Sections 23A and 23B of the Federal Reserve Act. In a holding company context, at a minimum, the parent holding company of an institution and any companies which are controlled by the holding company are affiliates of the institution. Generally, Section 23A limits the extent to which the institution or its subsidiaries may engage in “covered transactions,” such as loans, with any one affiliate to 10% of such institution’s capital stock and surplus. There is also an aggregate limit on all such transactions with all affiliates to 20% of capital stock and surplus. Loans to affiliates and certain other specified transactions must comply with specified collateralization requirements. Section 23B requires that transactions with affiliates be on terms that are no less favorable to the institution or its subsidiary as similar transactions with non-affiliates.

Federal law also restricts an institution with respect to loans to directors, executive officers, and principal stockholders (“insiders”). Loans to insiders and their related interests may not exceed, together with all other outstanding loans to such persons and affiliated entities, the institution’s total capital and surplus. Loans to insiders above specified amounts must receive the prior approval of the Board of Directors. Further, loans to insiders must be made on terms substantially the same as offered in comparable transactions to other persons, except that such insiders may receive preferential loans made under a benefit or compensation program that is widely available to the institution’s employees and does not give preference to the insider over the employees. Federal law places additional limitations on loans to executive officers. Massachusetts law previously had a separate law regarding insider transactions, but that law was amended in 2015 to generally incorporate the federal restrictions.


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Insurance of Deposit Accounts. The Bank’s deposit accounts are insured by the Deposit Insurance Fund of the FDIC up to applicable limits. The FDIC insures deposits up to the standard maximum deposit insurance amount (“SMDIA”) of $250,000.

The FDIC charges insured depository institutions premiums to maintain the Deposit Insurance Fund. The Dodd-Frank Act required the FDIC to revise its procedures to base its assessments upon each insured institution’s total assets less tangible equity instead of deposits.

Under the FDIC’s risk-based assessment system, insured institutions are assessed based on perceived risk to the Deposit Insurance Fund with institutions deemed less risky of failure pay lower FDIC assessments. Assessments for institutions withof less than $10 billion or more of assets are primarily based on a scorecard approach byfinancial measures and supervisory ratings derived from statistical modeling estimating the FDIC, including factors such as examination ratings and modeling measuring theprobability of an institution’s ability to withstand asset-related and funding-related stress and potential loss to the Deposit Insurance Fund should the bank fail.failure within three years. The assessment range (inclusive of possible adjustments specified by the regulations) for institutions with greater than $10 billion of total assets iswas 1.5 to 40 basis points.points effective through December 31, 2022. The Dodd-Frank Act required that banks of greater than $10 billion of assets bear the burden of raising the Deposit Insurance Fund reserve ratio from 1.15%FDIC has authority to 1.35%. Such institutions were subjectincrease insurance assessments and adopted a final rule in October 2022 to an annual surcharge of 4.5increase initial base deposit insurance assessment rates by two basis points beginning in the first quarterly assessment period of total assets exceeding $10 billion, effective July 1, 2016. The FDIC announced in November 2018 that the 1.35% reserve ratio had been reached so that the surcharges would cease. In 2019, the FDIC distributed premium rebates to the Company and other bank peers as2023. As a result, effective January 1, 2023, assessment rates for institutions of having collected excess premiums in earlier periods.

the Bank’s size will range from 2.5 to 42 basis points.
Insurance of deposits may be terminated by the FDIC upon a finding that the institution has engaged in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations or has violated any applicable law, regulation, rule, order or condition imposed by a regulator. Management does not know of any practice, condition or violation that might lead to termination of FDIC deposit insurance.

The FDIC has authority to increase insurance assessments. A significant increase in insurance premiums would likely have an adverse effect on the operating expenses and results of operations of the Bank. Management cannot predict what insurance assessment rates will be in the future.

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Federal Home Loan Bank System. The Bank is a member of the Federal Home Loan Bank system, which consists of 12 regional Federal Home Loan Banks that provide a central credit facility primarily for member institutions. The Bank, as a member, is required to acquire and hold shares of capital stock in the FHLBB.

The Federal Home Loan Banks are required to provide funds for certain purposes including contributing funds for affordable housing programs. These requirements, and general financial results, could reduce the amount of dividends that the Federal Home Loan Banks pay to their members and result in the Federal Home Loan Banks imposing a higher rate of interest on advances to their members. Historically, the FHLBB has paid dividends to member banks based on money market rates.

Enforcement
The FDIC has primary federal enforcement responsibility over state charteredstate-chartered banks that are not members of Federal Reserve System, which includes the Bank. The FDIC has authority to bring enforcement actions against such institutions and their “institution-related parties,” including officers, directors, certain shareholders, and attorneys, appraisers and accountants who knowingly or recklessly participate in wrongful action likely to have an adverse effect on an insured institution. Formal enforcement action may range from the issuance of a capital directive or cease and desist order to removal of officers and/or directors of the institution or receivership or conservatorship in certain circumstances. Potential civil money penalties cover a wide range of violations and actions, and are adjusted annually for inflation. Such penalties currently range up to $25more than $50 thousand per day or, in extreme cases, as high as $1.0$2 million per day.

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Holding Company Regulation
General. The Company is subject to examination, regulation, and periodic reporting as a bank holding company under the Bank Holding Company Act of 1956, as amended. The Company is required to obtain the prior approval of the Federal Reserve Board to acquire all, or substantially all, of the assets of any other bank or bank holding company. Prior Federal Reserve Board approval would be required for the Company to acquire direct or indirect ownership or control of any voting securities of any bank or bank holding company if, after such acquisition, it would, directly or indirectly, own or control more than five percent of any class of voting shares of the bank or bank holding company.

A bank holding company is generally prohibited from engaging in non-banking activities, or acquiring direct or indirect control of more than five percent of the voting securities of any company engaged in non-banking activities. The Federal Reserve Board has allowed by regulation some exceptions based on activities closely related to banking including: (i) making or servicing loans; (ii) performing certain data processing services; (iii) providing discount brokerage services; (iv) acting as fiduciary, investment or financial advisor; and (v) acquiring a savings and loan association whose direct and indirect activities are limited to those permitted for bank holding companies.

The Gramm-Leach-Bliley Act of 1999 authorized a bank holding company that meets specified conditions, including being “well capitalized” and “well managed” as defined in the regulations, to opt to become a “financial holding company” and thereby engage in a broader array of financial activities. Such activities can include insurance and investment banking. The Company has elected to become a financial holding company.

The Company is subject to the Federal Reserve Board’s capital adequacy requirements for bank holding companies. The Dodd-Frank Act required the Federal Reserve Board to promulgate consolidated capital requirements for depository institution holding companies that are no less stringent, both quantitatively and in terms of components of capital, than those applicable to institutions themselves. The previously discussed final rule regarding regulatory capital requirements implemented the Dodd-Frank Act as to bank holding company capital standards. Consolidated regulatory capital requirements identical to those applicable to the Bank appliedapply also to the Company, effective January 1, 2015. As is the case with institutions themselves, the capital conservation buffer was phased in beginning in 2016 and was fully effective on January 1, 2019.Company.

Federal Reserve Board policy requires that a bank holding company serve as a source of financial strength to its subsidiary banks by standing ready to use available resources to provide adequate capital funds to those banks during periods of financial stress or adversity and by maintaining the financial flexibility and capital-raising capacity to obtain additional resources for assisting its subsidiary banks where necessary. The Dodd-Frank Act codified the source of strength doctrine.


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The Federal Reserve Board has issued a policy statement regarding the payment of dividends and the repurchase of shares of common stock by bank holding companies. In general, the policy provides that dividends should be paid only out of current earnings and only if the prospective rate of earnings retention by the holding company appears consistent with the organization’s capital needs, asset quality and overall financial condition. Regulatory guidance provides for prior regulatory consultation with and nonobjection of the Federal Reserve Board with respect to dividends in certain circumstances, such as where the company’s net income for the past four quarters, net of dividends’dividends previously paid over that period, is insufficient to fully fund the dividend or the company’s overall rate of earnings retention is inconsistent with the company’s capital needs and overall financial condition. The Federal Reserve Board guidance also provides for consultation and nonobjection for material increases in the amount of a bank holding company’s common stock dividend. The ability of a holding company to pay dividends may be restricted if a subsidiary bank becomes undercapitalized.

Federal regulations require a bank holding company to give the Federal Reserve Board prior written notice of any repurchase or redemption of then outstanding equity securities if the gross consideration for the repurchase or redemption, when combined with the net consideration paid for all such repurchases or redemptions during the preceding 12 months, is equal to 10% or more of the company’s consolidated net worth. The Federal Reserve Board may disapprove such a purchase or redemption under certain circumstances. There is an exception to this approval requirement for well-capitalized bank holding companies that meet certain other conditions. Federal Reserve policyguidance provides for regulatory consultation and nonobjection under specified circumstances prior to a holding company redeeming or repurchasing regulatory capital

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instruments, under specified circumstancesincluding common stock, regardless of the applicability of the previously referenced notification requirement.Pursuant to regulatory policies, such circumstances include repurchasing common stock that would result in a net reduction as of the end of the quarter in the amount of such equity instruments outstanding compared with the beginning of the quarter. In these circumstances, Federal Reserve nonobjection is required. The Company obtained such nonobjection for its repurchase program in 2022 and for the repurchase program announced in January 2023.

These regulatory policies could affect the ability of the Company to pay dividends, repurchase shares of its stock, or otherwise engage in capital distributions.

The status of the Company as a registered bank holding company under the Bank Holding Company Act does not exempt it from certain federal and state laws and regulations applicable to corporations generally, including, without limitation, certain provisions of the federal securities laws.

Acquisition of the Company. Under the Change in Bank Control Act, no person may acquire control of a bank holding company such as the Company unless the Federal Reserve Board has been given 60 days’ prior written notice and has not issued a notice disapproving the proposed acquisition, taking into consideration certain factors, including the financial and managerial resources of the acquirer and the competitive effects of the acquisition. Control, as defined for this purpose, means ownership, control of or holding irrevocable proxies representingpower to vote 25% or more than 25% of any class of voting stock, control in any manner of the election of a majority of the company’s directors, or a determination by the regulator that the acquirer has the power to direct, or directly or indirectly to exercise a controlling influence over, the management or policies of the institution.stock. Acquisition of more than 10% of any class of a bank holding company’s voting stock constitutes a rebuttable presumption of control under the regulations under certain circumstances including where, is the case with the Company, the issuer has registered securities under Section 12 of the Securities Exchange Act of 1934.

Massachusetts Holding Company Regulation. In addition to the federal holding company regulations, a bank holding company organized or doing business in Massachusetts must comply with requirements under Massachusetts law. Approval of the Massachusetts regulatory authorities is generally required for the Company to acquire 25 percent or more of the voting stock of another depository institution. Similarly, prior regulatory approval would be necessary for any person or company to acquire 25 percent or more of the voting stock of the Company.


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Mergers and Acquisitions
The Company and the Bank have authority to engage, and have engaged, in acquisitions of other depository institutions. Such transactions are subject to a variety of conditions including, but not limited to, required stockholder approvals and the receipt of all necessary regulatory approvals. Necessary regulatory approvals include those required by the federal Bank Holding Company Act and/or Bank Merger Act, Massachusetts law and, if the target institution is located in a state other than Massachusetts, the law of that state. When considering merger applications, the federal regulators must evaluate such factors as the financial and managerial resources and future prospects of the parties, the convenience and needs of the communities to be served (including performance of the parties under the Community Reinvestment Act), competitive factors, any risk to the stability of the United States banking or financial system and the effectiveness of the institutions involved in combating money laundering activities. Both the Bank Holding Company Act and the Bank Merger Act provide for a waiting period of 15 to 30 days following approval by the federal banking regulator within which the United States Department of Justice may file objections to the merger under the federal antitrust laws. Massachusetts law requires the Commissioner (or Board of Bank Incorporation in certain cases) to consider such factors as whether competition among banking institutions will be unreasonably affected and whether public convenience and advantage will be promoted (including whether the merger will result in net new benefits).

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Other Regulations
Consumer Protection Laws. The Bank is subject to federal and state consumer protection statutes and regulations applicable to depository institutions. These include the Truth-In-Lending Act, governing disclosures of credit terms to consumer borrowers; Home Mortgage Disclosure Act, requiring financial institutions to provide certain information about home mortgage and refinance loans; the Equal Credit Opportunity Act, prohibiting discrimination on the basis of race, creed or other prohibited factors in extending credit; the Fair Credit Reporting Act, governing the provision of consumer information to credit reporting agencies and the use of consumer information; the Fair Debt Collection Act, governing the manner in which consumer debts may be collected by collection agencies; and the Electronic Funds Transfer Act, governing automatic deposits to and withdrawals from deposit accounts and customers’ rights and liabilities arising from the use of automated teller machines and other electronic banking services. Since the Bank has exceeded $10 billion of consolidated assets, compliance with such federal consumer protection statutes and regulations is examined for and enforced by the Consumer Finance Protection Bureau rather than the FDIC.

The Bank also is subject to Massachusetts and federal laws protecting the confidentiality of consumer financial records, and limiting the ability of the institution to share non-public personal information with third parties.

The Community Reinvestment Act (“CRA”) establishes a requirement for federal banking agencies that, in connection with examinations of depository institutions within their jurisdiction, the agencies evaluate the record of the depository institutions in meeting the credit needs of their local communities, including low- and moderate-income neighborhoods, consistent with the safe and sound operation of those institutions. These factors are also considered in evaluating mergers, acquisitions and applications to open a branch or new facility. Under the CRA, institutions are assigned a rating of “outstanding,” “satisfactory,” “needs to improve,” or “substantial non-compliance.” A less than “satisfactory” rating would result in the suspension of any growth of the Bank through acquisitions or opening de novo branches until the rating is improved. As of the most recent CRA examination by the FDIC, the Bank’s CRA rating was “satisfactory.” On May 5, 2022, the OCC, FRB and FDIC released a notice of proposed rulemaking to strengthen and modernize the CRA regulations and framework.

Anti-Money Laundering Laws. The Bank is subject to extensive anti-money laundering provisions and requirements, which require the institution to have in place a comprehensive customer identification program and an anti-money laundering program and procedures. These laws and regulations also prohibit depository institutions from engaging in business with foreign shell banks; require depository institutions to have due diligence procedures and, in some cases, enhanced due diligence procedures for foreign correspondent and private banking accounts; and improve information sharing between depository institutions and the U.S. government. The Bank has established policies and procedures intended to comply with these provisions.


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Taxation
The Company reports its income on a calendar year basis using the accrual method of accounting. This discussion of tax matters is only a summary and is not a comprehensive description of the tax rules applicable to the Company and its subsidiaries. Further discussion of income taxation is contained in Note 16 - Income Taxes ofa note to the Consolidated Financial Statements.financial statements. The federal income tax laws apply to the Company in the same manner as to other corporations with some exceptions. The Company may exclude from income 100 percent of dividends received from the Bank and from Berkshire Insurance Group as members of the same affiliated group of corporations. The Company reports income on a calendar year basis to the Commonwealth of Massachusetts. Massachusetts tax law generally permits special tax treatment for a qualifying limited purpose “securities corporation.” The Bank’s securities corporations all qualify for this treatment, and are taxed at a 1.3% rate on their gross income.

Inflation Reduction Act of 2022.The Inflation Reduction Act, which was signed into law on August 16, 2022, among other things, implements a new alternative minimum tax of 15% on corporations with profits in excess of $1 billion, a 1% excise tax on stock repurchases, and several tax incentives to promote clean energy and climate initiatives. These provisions are effective beginning January 1, 2023.
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ITEM 1A. RISK FACTORS

The risks set forth below, in addition to the other risks described in this Annual Report on Form 10-K, may adversely affect the Company's business, financial condition, strategic objectives, and operating results. In addition to the risks set forth below and the other risks described in this annual report, there may be additional risks and uncertainties that are not currently known to the Company or that the Company currently deems to be immaterial that could materially and adversely affect the Company's business, financial condition, strategic objectives, or operating results. As a result, past financial performance may not be a reliable indicator of future performance, and historical trends should not be used to anticipate results or trends in future periods. Further, to the extent that any of the information contained in this Annual Report on Form 10-K constitutes forward-looking statements, the risk factors set forth below also are cautionary statements identifying important factors that could cause actual results to differ materially from those expressed in any forward-looking statements made by or on behalf of the Company.

The COVID-19 global pandemic affected all aspects of the Company’s business since 2020. The impact of the pandemic is discussed in the "Operating" risk factors below, but it should be understood as affecting the overall risk environment and risk factors of the Company.

Risk Factors Summary

Lending Risks
Deterioration in the Housing Sector, Commercial Real Estate, and Related Markets May Adversely Affect Business and Financial Results.
The Company’s Emphasis on Commercial Lending May Expose the Company to Increased Lending Risks, Which Could Hurt Profits.
The Company is Subject to a Variety of Risks in Connection With Any Sale of Loans it May Conduct.
The Company is Exposed to Risk of Environmental Liability When It Takes Title to Property.
New Third Party Lending Relationships and Sourcing Channels May Increase Lending Risk

Operating Risks
Public Health Emergencies Like the COVID-19 Pandemic May Adversely Affect, the Company’s Business, Financial Condition, Liquidity, and Results of Operations.
The Company is Subject to Security and Operational Risks Relating to the Use of Technology that Could Damage the Company's Reputation and Business.
The Company Faces Cybersecurity Risks, Including Denial of Service Attacks, Ransomware, Hacking and Identity Theft that Could Result in the Disclosure of Confidential Information or the Creation of Unauthorized Transactions, Which Could Adversely Affect the Company’s Business or Reputation and Create Significant Legal and Financial Exposure.
Counterparties and Correspondents Expose the Company to Risks.
The Company’s Business is Reliant on Outside Vendors.
Tailoring The Bank's Delivery Model to Respond to Customer Preferences in Banking May Negatively Affect Earnings
Development of New Products and Services May Impose Additional Costs on the Company and May Expose It to Increased Operational Risk.
The Discontinuation of LIBOR and the Transition to an Alternative Reference Rate Could Adversely Impact the Company’s Business and Results of Operations.


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Liquidity Risks
The Company's Wholesale Funding Sources May Prove Insufficient to Replace Deposits at Maturity and Support Operations and Future Growth.
The Company's Ability to Service Our Debt, Pay Dividends, and Otherwise Pay Obligations as They Come Due Is Substantially Dependent on Capital Distributions from the Bank, and These Distributions Are Subject to Regulatory Limits and Other Restrictions. The Company’s Stock Repurchase Program is also Dependent on These Distributions.
The Loss Recorded in 2020 May Have an Adverse Effect on Future Dividend Payments to Common Shareholders.
Secondary Mortgage Market Conditions Could Have a Material Impact on the Company’s Financial Condition and Results of Operations.

Interest Rate Risks
Market Interest Rate Conditions Could Adversely Affect Results of Operations and Financial Condition.

Securities Market Value Risks
Declines in the Value of Certain Investment Securities Could Require Write-Downs, Which Would Reduce Earnings.

Regulatory Matters Risks
Legislative and Regulatory Initiatives May Affect Business Activities and Increase Operating Costs.
Provisions of the Company's Certificate of Incorporation, Bylaws, and Delaware Law, as Well as State and Federal Banking Regulations, Could Delay or Prevent a Takeover of Us by a Third Party.

Significant Accounting Estimates Risks
Various Factors May Cause Our Allowance for Credit Losses on Loans to Increase.
Fair Value Measurements May Be Affected by Inherent Uncertainties

Trading of the Company's Common Stock
The Trading History of the Company’s Common Stock is Characterized By Low Trading Volume. The Value of Shareholder Investments May be Subject to Sudden Decreases Due to the Volatility of the Price of the Common Stock.

Lending
Deterioration in the Housing Sector, Commercial Real Estate, and Related Markets May Adversely Affect Business and Financial Results.
Real estate lending is a major business activity for the Company. Real estate market conditions affect the value and marketability of real estate collateral, and they also affect the cash flows, liquidity, and net worth of many borrowers whose operations and finances depend on real estate market conditions. We have a geographic concentration of loans in our market areas. Adverse conditions in the Company's market areas could reduce growth rates, affect the ability of our customers to repay their loans and increase loan losses, and generally affect the Company's financial condition and results of operations. Potential increases in interest rates could increase capitalization rates which could adversely affect commercial property appraisals and collateral value. Residential property values may be similarly adversely impacted.Pandemic impacts on the supply and demand of residential properties have caused unusual price appreciation in many markets, which may not be sustained if market conditions normalize.


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The Company’s Emphasis on Commercial Lending May Expose the Company to Increased Lending Risks, Which Could Hurt Profits.
The Company emphasizes commercial lending, which generally exposes the Company to a greater risk of nonpayment and loss because repayment of such loans often depends on the successful operations and income stream of the borrowers. Commercial loans are historically more susceptible to delinquency, default, fraud, and loss during economic downturns. Commercial lending involves larger loan sizes and larger relationship exposures, with greater potential impact on profits in the event of adverse loan performance. The majority of the Company’s commercial loans are secured by real estate and subject to the previously discussed real estate risk factors, as well as risks specific to individual properties and property types. GeographicRecent expansion of the commercial lending team may result in new risks not identified byexpose the Company or which it is unfamiliarto new markets and risks if new lenders are not integrated with monitoring or resolving. Recent expansion has been focused on the Greater Boston market, where the Bank may be financing projects with larger loan amountsCompany’s policies, controls, and where the Bank has less experience than in its traditional market areas and where competition may result in different lending structures.procedures.

In 2019, the Company wrote-off the $16 million balance of a secured commercial loan in circumstances involving alleged borrower fraud. Commercial lending activities pose higher risk of fraud, as in this situation. This asset was a participating interest in a commercial loan managed by another financial institution. Such participating interests involve risks related to counterparty performance, as further described in a later risk factor. In the case of this loan, the Company has filed legal claims against the lead lender in pursuit of the recovery of some of the loss recorded by the Company. The outcome of such legal proceedings is subject to uncertainty and the Company has not recognized any such potential recoveries in its financial records.

The Company is Subject to a Variety of Risks in Connection With Any Sale of Loans it May Conduct.
In connection with the Company’s sale of oneThe Company routinely sells newly originated residential mortgage loans and SBA guaranteed business loans, and may also sell other loans or more loan portfolios, itloans portfolios. It may make certain representations and warranties to the purchaser concerning the loans sold and the procedures under which those loans have been originated and serviced. If any of these representations and warranties are invalid, the Company may be required to refund premiums, indemnify the purchaser for any related costs or losses, or it may be required to repurchase part or all of the affected loans, which may be impaired. The Company may also be required to repurchase loans as a result of borrower fraud or in the event of early payment default by the borrower on a loan it has sold. The Company��sCompany’s ability to maintain seller/servicer relationships with government agencies and government backed entities may be jeopardized in the event of the emergence of one or more of the above risks. Demand for the Company’s loans in the secondary markets could also be affected by these risks, which could lead to a reduction in related business activities.

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The Company may be required to reduce the value of any loans it marks as held for sale, which could adversely affect its results of operations. As a result of the Company’s strategic initiatives in 2019, the Company sold certain loan pools which were previously held for investment and conducted sales with buyers who it had not previously transacted with.

The Company is Exposed to Risk of Environmental Liability When It Takes Title to Property.
In the course of its business, the Company may foreclose on and take title to real estate. As a result, the Company could be subject to environmental liabilities with respect to these properties for property damage, personal injury, investigation and clean-up costs. The costs associated with investigation or remediation activities could be substantial. The Company may be subject to common law claims by third parties based on damages and costs resulting from environmental contamination emanating from the property.

New Third Party Lending Relationships and Sourcing Channels May Increase Lending Risk.
The Company is expanding its lending sourcing channels, including a residential mortgage channel with local correspondents, partnering with fintech online lenders, and expanding its commercial loan sourcing channels.It is also relying more on third party loan servicing. These activities may increase the underwriting risks and loan administration risks in managing its lending activities.

Operating
The Company’s Initiatives Resulting From Its Strategic Review May Not Be Successful.
In 2019,Public Health Emergencies Such as the Company initiated actions as a result of is strategic review of lines of business, balance sheet structure, efficiency, and stock repurchases. These actions are intended to produce more profitable and sustainable operations. These initiatives depend on conditions in the Company’s operating environment and involve significant changes in resource allocation and staffing. If operating conditions change or unanticipated consequences are experienced, the Company’s market position and operating results could be negatively impacted.

Discontinuing National Mortgage Banking Operations Exposes the Company to Additional Costs.
The FCLS national mortgage banking operations have been designated as discontinued and are held for sale. These operations involve a significant number of personnel and generate large volumes of loans and secondary market transactions and are the Company’s largest source of fee income. Prospects for the sale of these operations depend on market conditions and expectations of potential buyers. The structuring of a sale or other arrangements to complete the discontinuation of these operations may require additional expenses or have the impact of impairing the operations or revenue generating potential of the business. The Company could incur losses from discontinuing the operations or based on pricing available from buyers in this market. Such impacts may not be fully recognized until a sale or other disposition is completed.

Expansion, Growth, and Acquisitions Could Negatively Impact Earnings If Not Successful.
Successful expansion depends on the maintenance and development of an adequate infrastructure. Success also depends on customer acceptance and the long-term recruitment and retention of key personnel and acquired customer relationships. Profitability depends on whether the income generated will offset the increased operating expenses. The Company implemented certain expense restructuring activities, related in part to the rationalization of acquired operations. Changes in operations may result in inefficiencies or control deficiencies.

Merger and acquisition activities are subject to a number of risks, including lending, operating, and integration risks. Such growth requires careful due diligence, evaluation of risks, and projections of future operations and financial conditions. Adverse developments could have a material adverse effect on the Company's financial condition and results of operations. Acquisitions often involve extensive merger agreements, which may lead to litigation risks or operating constraints.

The Company has recruited executive and business line management to support its growth and expansion, and it has absorbed management of acquired operations. This involves retention risks, operating risks, and financial risks. Such recruitment can affect the retention of new and old business, and can also be affected by competitive reactions and other relationship risks in retaining accounts.

Regulatory examinations may identify matters requiring attention. Deficiencies related to regulatory compliance may result in changes that affect operating revenues and costs, including the scope or scale of business activities and/or potential future expansion initiatives. The Company may also face additional acquisition approval requirements, and growth plans could be slowed if expected approvals are not obtained.

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Competition From Financial Institutions and Other Financial Service ProvidersCOVID-19 Pandemic May Adversely Affect, the Company’s GrowthBusiness, Financial Condition, Liquidity, and Profitability.Results of Operations.
CompetitionThe COVID-19 pandemic has negatively impacted the U.S. and global economy; disrupted U.S. and global supply chains and labor markets; created significant volatility and disruption in financial markets; impacted rates and yields on U.S. Treasury securities; resulted in increased credit risk in certain industries; increased demands on capital and liquidity; and affected employment wages, consumer confidence, and inflation. In addition, the pandemic has resulted in temporary closures and curtailment of individual and business activities in our footprint. The pandemic has resulted in increases in the bankingCompany's allowance for credit losses and the recognition of impairment of our goodwill. Some of the risks the Company faces from the pandemic include, but are not limited to: the health and availability of our colleagues, the supply of labor, inflationary impacts on operating costs, the financial services industry is intense. Larger banking institutions have substantially greater resourcescondition of our clients and lending limits and may offer certain services not offered by the Company. Local competitors with excess capital may accept lower returns on new business. There is increased competition by out-of-market competitors through the internet and mobile technology. Federal regulations and financial support programs may in some cases favor competitors. Competition includes competition for banking teams and talent. Competition creates risk that revenues, earnings, or market share could be adversely affected by the loss of talent.

Market Changes May Adversely Affect Demand For The Company’s Services and Impact Revenue, Costs, and Earnings.
Channels for servicing the Company’s customers are evolving rapidly, with less reliance on traditional branch facilities, more use of online and mobile banking, and demand for universal bankersour products and services, changes in interest rates, recognition of credit losses and increases in the allowance for credit losses, impactsif customers draw on their lines of credit or draw down deposits or seek additional loans to help finance their businesses, and a significant deterioration of business conditions in our markets. Sustained adverse effects may also increase our cost of capital, prevent us from satisfying our minimum regulatory capital ratios and other relationship managers who cansupervisory requirements, or result in downgrades in our credit rating. The extent to which the COVID-19 pandemic impacts our business, financial condition, liquidity and results of operations will
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depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic, the continued effectiveness of our business continuity plan, the direct and indirect impact of the pandemic on our customers, colleagues, counterparties and service multiple product lines. The Company has an ongoing process for evaluating the profitability of its branch systemproviders, and actions taken by governmental authorities and other officethird parties in response to the pandemic.

The length of the pandemic and operational facilities. The identificationthe effectiveness of unprofitable operationsthe measures being put in place to address it are unknown and facilities can lead to restructuring charges and introduce the risk of disruptions towe face possible continued impacts on liquidity, operating revenues, and customer relationships. The Company competes with larger providers who are rapidly evolving their service channels and escalatingcredit performance.To the costsextent the pandemic adversely affects our business, financial condition, liquidity, or results of evolvingoperations, it may also have the service process.

effect of heightening many of the other risks described in this Annual Report on Form 10-K.
The Company anticipates accelerating changes in market behaviors such that there is increased preference for providers with social purpose missions and community service initiatives, particularly to the underbanked. The Company’s strategic vision of building a 21
st century community bank with a goal of purpose driven performance for all stakeholders is intended to future-proof the Company accelerated changes in market behaviors. The Company faces risk that these behaviors may change in a manner different from its expectations, which could affect future revenue, earnings, and recovery of investments in its strategic model.

The Company is Subject to Security and Operational Risks Relating to the Use of Technology that Could Damage the Company's Reputation and Business.
Security breaches of confidential information in our technology platforms could expose the Company to possible liability and damage its reputation. Any compromise of data security could also deter customers from using the Company's services. The Company relies on industry standard internet security and authentication systems to effect secure transmission of data. These precautions may not protect the Company's security systems from compromises or breaches and could result in damage to its reputation and business. The Company utilizes third party core banking software, in addition to other outsourced data processing. If third party providers encounter difficulties or if the Company has difficulty in communicating and/or transmitting with such third parties, it could significantly affect its ability to adequately process and account for customer transactions, which could significantly affect its business operations. The Company interfaces with electronic payments systems which are subject to security and operational risks. The Company utilizes file encryption in designated internal systems and networks and is subject to certain state and federal regulations regarding how the Company manages data security. The Company's enterprise governance risk and compliance function includes a framework of controls, policies and technologies to monitor and protect information from cyberattacks, mishandling, and loss, together with safeguards related to the confidentiality, integrity, and availability of information. Natural disasters and disaster recovery risks could affect its operating systems, which could affect its reputation. The Company's business continuity program addresses crisis management, business impact, and data and systems recovery. Potential problems with the management of technology security and operational risks may affect regulatory compliance, which could affect operating costs and expansion plans.plans.Implementation of certain new technologies, such as those related to artificial intelligence, automation and algorithms, may have unintended consequences due to their limitations, potential manipulation, or our failure to use them effectively.

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The Company Faces Cybersecurity Risks, Including Denial of Service Attacks, Ransomware, Hacking and Identity Theft that Could Result in the Disclosure of Confidential Information or the Creation of Unauthorized Transactions, Which Could Adversely Affect the Company’s Business or Reputation and Create Significant Legal and Financial Exposure.
Increased levels of remote access resulting from more work from home employees may create additional opportunities for cybercriminals to exploit vulnerabilities, and employees may be more susceptible to phishing and social engineering attempts due to work responsibilities at home. In addition, technological resources may be strained due to the number of remote users.

The Company’s computer systems and network infrastructure are subject to security risks and could be susceptible to cyber-attacks, such as denial of service attacks, hacking, terrorist activities or identity theft. Financial services institutions and companies engaged in data processing have reported breaches in the security of their websites or other systems, some of which have involved sophisticated and targeted attacks intended to obtain unauthorized access to confidential information, destroy data, steal financial assets, disable or degrade service, or sabotage systems, often through the introduction of computer viruses or malware, cyber-attacks and other means. Denial of service attacks have been launched against a number of large financial services institutions. As a growing regional bank, the Company may be subject to similar attacks in the future. Hacking and identity theft risks could cause serious reputational harm and possible financial loss to the Company. Cyber threats are rapidly evolving and the Company may not be able to anticipate or prevent all such attacks.

The Company may incur increasing costs in an effort to minimize these risks and could be held liable for any security breach or loss. Despite efforts to ensure the integrity of its systems, the Company will not be able to anticipate all security breaches of these types, and the Company may not be able to implement effective preventive
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measures against such security breaches. The techniques used by cyber criminals change frequently and can originate from a wide variety of sources, including outside groups such as external service providers, organized crime affiliates, terrorist organizations or hostile foreign governments. Those parties may also attempt to fraudulently induce employees, customers or other users of the Company’s systems to disclose sensitive information in order to gain access to its data or that of its clients or to conduct unauthorized financial transactions.

These risks may increase in the future as the Company continues to increase its mobile-payment and other internet-based product offerings and expands its internal usage of web-based products and applications. A successful penetration or circumvention of system security could cause serious negative consequences to the Company, including significant disruption of operations, misappropriation of confidential information of the Company or that of its customers, or damage to computers or systems of the Company or those of its customers and counterparties. A security breach could result in violations of applicable privacy and other laws, financial loss to the Company or to its customers, loss of confidence in the Company’s security measures, significant litigation exposure, and harm to the Company’s reputation, all of which could have a material adverse effect on the Company.

The Company is Subject to Regulatory Environment Changes Regarding PrivacyCounterparties and Data Protection and Could have a Material Impact on our Results of Operations.
The growth and expansion of the company into a variety of new fields may potentially involve new regulatory issues/requirements such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). The potential costs of compliance with or imposed by new/existing regulations and policies that are applicable to us may affect the use of our products and services and could have a material adverse impact on our results of operations.

Financial and Operating CounterpartiesCorrespondents Expose the Company to Risks.
The Company's use of derivative financial instruments exposes us to financial and contractual risks with counterparties. The Company maintains correspondent bank relationships, managepurchase loans, manages certain loan participations, engage in securities and funding transactions, and undergo other activities with financial counterparties that are customary to its industry. The Company also utilizes services from major vendors of technology, telecommunications, and other essential operating services. There is financial, reputational, and operatingoperational risk in these relationships, which the Company seeks to manage through internal controls and procedures, but there are no assurances that the Company will not experience loss or interruption of its business as a result of unforeseen events with these providers. The Company's mortgage banking operations have also exposed us to more counterparty transactions including the use of third parties to participate in the management of interest rate risk and mortgage sales and hedging. Financial, reputational, and operational risks are inherent in these counterparty and correspondent relationships. The Company could experience losses if there are failures in the controls or accounting, including those related to derivatives activities or if there are performance failures by any counterparties. The risk of loss is increased when interest rates

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change suddenly and if the intended hedging objectives are not achieved as a result of market or counterparty behaviors.

Changes in Executive Management Could Affect Operations.
Changes in executive and senior management could introduce control risks in the oversight of operating activities and in the planning and execution of strategic objectives, which could adversely affect the operations of the Bank.

The Company May Not Be Able to Attract and Retain Skilled People.
The Company's success depends, in large part, on its ability to attract new employees, retain and motivate its existing employees, and continue to compensate employees competitively. Competition for the best people can be intense and the Company may not be able to hire or retain appropriately qualified individuals. As a result of restructuring activities, the Company could experience challenges in the retention of existing employees.

Controls and Procedures May Fail or Be Circumvented.
Management regularly reviews and updates the Company’s internal controls, disclosure requirements and practices, and corporate governance policies and procedures. Any system of controls, however well designed and operated, can only provide reasonable, not absolute, assurances that the objectives of the system are met. Any failure or circumvention of the controls and procedures or failure to comply with regulations related to controls and procedures could have a material adverse effect on the Company’s business, results of operations, and financial condition.

The Company’s Business is Reliant on Outside Vendors.
The Company’s business is highly dependent on the use of certain outside vendors for its day-to-day operations. The Company’s operations and reputationare exposed to risk that a vendor may not perform in accordance with established performance standards required in its agreements for any number of reasons including a change in their senior management, their financial condition, their product line or mix and how they support existing customers, or a simple change in their strategic focus. While the Company has comprehensive programs, policies and procedures in place to mitigate risk at all phases of vendor management from selection, to performance monitoring and renewals, the failure of a vendor to perform in accordance with contractual agreements could be disruptive to its business, which could have a material adverse effect on its financial condition, strategic objectives, and results of operations.

Development of New Products and Services May Impose Additional Costs on the Company and May Expose It to Increased Operational Risk.
The Company’s financial performance depends, in part, on its ability to develop and market new and innovative services and to adopt or develop new technologies that differentiate its products or provide cost efficiencies, while avoiding increased related expenses. This dependency is exacerbated in the current “FinTech” environment, where financial institutions are investing significantly in evaluating new technologies, such as “Blockchain,” and developing potentially industry-changing new products, services and industry standards. The introduction of new products and services can entail significant time and resources, including regulatory approvals. Substantial risks and uncertainties are associated with the introduction of new products and services, including technical and control requirements that may need to be developed and implemented, rapid technological change in the industry, the Company’s ability to access technical and other information from its clients, the significant and ongoing investments required to bring new products and services to market in a timely manner at competitive prices and the
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preparation of marketing, sales and other materials that fully and accurately describe the product or service and its underlying risks. The Company’s failure to manage these risks and uncertainties also exposes it to enhanced risk of operational lapses which may result in the recognition of financial statement liabilities. Regulatory and internal control requirements, capital requirements, competitive alternatives, vendor relationships and shifting market preferences may also determine if such initiatives can be brought to market in a manner that is timely and attractive to the Company’s clients. Products and services relying on internet and mobile technologies may expose the Company to fraud and cybersecurity risks. Failure to successfully manage these risks in the development and implementation of new products or services could have a material adverse effect on the Company’s business and reputation, as well as on its consolidated results of operations and financial condition.

Tailoring The Bank’s Retail Delivery Model to Respond to Consumer Preferences in Banking May Negatively Affect Earnings.
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The forecasted discontinuationDiscontinuation of LIBOR and the emergence of one or more alternative benchmark indicesTransition to replace LIBOR could adversely impactan Alternative Reference Rate Could Adversely Impact the Company’s businessBusiness and resultsResults of operations.Operations.
The interest rates paid on certain of the Company’s floating-rate funding, certain hedging transactions and certain of the  Company’s products, such as floating-rate loans and mortgages, determine the applicable interest rate or payment amount by referenceare indexed to a benchmark rate, such as the London Interbank Offered Rate (“LIBOR”), or to an index, currency, basket or other financial metric. LIBOR and certain other benchmark rates are the subject of recent national, international, and other regulatory guidance and proposals for reform. In July 2017, the Chief Executive of the Financial Conduct Authority (“FCA”) announced that the FCA intends to stop persuading or compelling its panel banks to submit rates for the calculation of LIBOR after 2021. Consequently, at this time, it is not possible to predict whether and to what extent panel banks will continue to provide submissions for the calculation of LIBOR, such that the continuation. The use of LIBOR on the current basis cannotnew contracts was discontinued on December 31, 2021, and will not be guaranteed after 2021. Similarly, it is not possible to predict whether and for how long LIBOR will continue to be viewed as an acceptable market benchmark, what new or existing benchmark rate or rates may become accepted alternatives to LIBOR, or what the effect of any such changes in industry views or alternatives may be on the markets for LIBOR-linked financial instruments.cease publication after June 30, 2023.

Regulators and various financial industry groups have sponsored or formed committees (e.g., the Federal Reserve-sponsored Alternative Reference Rates Committee) to, among other things, facilitate the identification of an alternative benchmark index to replace LIBOR, and publish consultations on recommended practices for transitioning away from LIBOR, including (i) the utilization of recommended fallback language for LIBOR-linked financial instruments, and (ii) development of alternative pricing methodologies for recommended alternative benchmarks such as the Secured Overnight Financing Rate (“SOFR”). SOFR is a measure of the cost of borrowing cash overnight, collateralized by U.S. Treasury securities, and is based on directly observable U.S. Treasury-based repurchase transactions. The March 2022 enactment of the Adjustable Interest Rate (LIBOR) Act and the Federal Reserve’s proposed implementing regulations established SOFR as the benchmark rate that will automatically apply to agreements that rely on LIBOR and do not have an alternative contractual fallback benchmark rate. The selected SOFR-based replacement benchmark rates may also apply automatically to contracts with fallback provisions that authorize a particular person to determine the replacement benchmark. The Company adopted SOFR as its preferred benchmark as an alternative to LIBOR for use in new contracts beginning on January 1, 2022.

At this time, it is still not possible to predict whether these recommendations and proposals will be broadly accepted in the market, whether they will continue to evolve, and what the effect of their implementation may be on the markets for floating-rate financial instruments.

The discontinuation of LIBOR or changes in market perceptions of the acceptability of LIBOR as a benchmark could result in disputes with customers or other counterparties, changes to the Company’s risk exposures (for example, if the anticipated discontinuation of LIBOR adversely affects the availability or cost of floating-rate funding and, therefore, the Company’s exposure to fluctuations in interest rates), or otherwise result in losses on a product or having to pay more or receive less on securities that the Company has issued or owns. A substantial portion of the Company’s on- and off-balance sheet financial instruments (many of which have terms that extend beyond 2021) are indexed to LIBOR, including interest rate swap agreements and other contracts used for hedging and trading account purposes, loans to commercial customers and consumers (including mortgage loans and other loans), and long-term borrowings. In addition, such uncertainty could result in pricing volatility and increased capital requirements, loss of market share in certain products, adverse tax or accounting impacts, and compliance, legal and operational costs and risks.


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Interest Rate Risks
Market Interest Rate Conditions Could Adversely Affect Results of Operations and Financial Condition

Net interest income is the Company's largest source of income. Changes in interest rates can affect the amount of interest we receive on loans and investments and the amount of interest we pay on deposits and borrowings, which may affect our net interest margins and other elements of net income. The Company established a LIBOR transition task force committee in 2018, which reports to the Enterprise Risk Management and Asset/Liability Committee. The task force has assessed the on- and off-balance sheet products that will be impacted with the LIBOR transition. The areas with the most impact are LIBOR basedCompany’s interest rate swapssensitivity is discussed in more detail in Item 7A of this report and commercial loans that utilize LIBOR asis the indexed rate. During 2019, revised LIBOR fallback language was addedprimary market risk to all new Commercialits condition and operations.

Changes in interest rates can also affect the demand for the Company’s products and services, supply conditions in the U.S. financial and capital markets, loan contracts that contemplatedprepayments, the transition of LIBOR as an index rate. An impact assessment is underway to identify further exposures, such as systems, processes, and models affected by the discontinuation of LIBOR. The Company continues to develop and execute plans to transition products associated with LIBOR to alternative reference rates.

Acts of terrorism, severe weather, natural disasters, pandemics, public health issues and other external events could impact ourCompany’s ability to conduct business.
Our business is subject to risk from external events that could affect the stability of our deposit base, impair the ability of borrowers to repay outstandingoriginate real estate loans, impair the value of collateral securingits assets, its ability to realize gains from the sale of assets, and loan delinquencies and defaults, all of which ultimately affect earnings. Changes in interest rates may also affect the market value of the Company’s investment securities portfolio, which may affect the level and adequate of its regulatory capital.

During 2022, in response to accelerated inflation, the Federal Reserve implemented monetary tightening policies, resulting in significantly increased interest rates. The Federal Reserve has signaled that further tightening is anticipated. If the interest rates paid on deposits and other borrowings increase at a faster rate than the interest rates received on loans cause significant property damage, result in loss of revenue, and/or cause us to incur additional expenses. For example, financial institutions have been, and continue to be, targets of terrorist threats aimed at compromising their operatingother investments, our net interest income, and communication systems. The metropolitan Boston area remains a central target for potential acts of terrorism, including cyber terrorism, which could affect not only our operations but those of our customers. Additionally, there

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therefore earnings, could be sudden increasesadversely affected. In a rising rate environment, demand for loans may decrease and loans with adjustable interest rates are more likely to experience a higher rate of default. Additionally, changes in electrical, telecommunications or other major physical infrastructure outages, natural disasters,interest rates also affect the emergencefair value of widespread health emergencies or pandemics, events arising from local or larger scale political or social matters, including terrorist acts, and cyber attacks. Events such as these may become more common in the future and could cause significant damage, such as disrupt power and communication services, impact the stability of our facilities and result in additional expenses, impair the ability of our borrowers to repay their loans, reducesecurities portfolio. Generally, the value of collateral securingsecurities moves inversely with changes in interest rates.

Earnings could also be adversely affected if the repayment of ourinterest rates received on loans and other investments fall more quickly than the interest rates paid on deposits and other borrowings. In addition, in a falling rate environment or the recent pandemic-related environment where the Federal Reserve held the federal reference rate near 0.00%, loans may be prepaid sooner than we expect, which could result in a delay between when we receive the lossprepayment and when we are able to redeploy the funds into new interest-earning assets and in a decrease in the amount of revenue. Whileinterest income we have established and regularly test disaster recovery procedures, the occurrence of any such eventare able to earn on those assets.

Any substantial, unexpected or prolonged change in market interest rates could have a material adverse effect on our business, operationsfinancial condition and financial condition.results of operations. Also, our interest rate risk modeling techniques and assumptions likely may not fully predict or capture the impact of actual interest rate changes on our balance sheet.

Liquidity
The Company's Wholesale Funding Sources May Prove Insufficient to Replace Deposits at Maturity and Support Operations and Future Growth.
The Company must maintain sufficient funds to respond to the needs of depositors and borrowers. As a part of its liquidity management, the Company uses a number of funding sources in addition to deposit growth and cash flows from loans and investments. These sources include Federal Home Loan Bank advances, proceeds from the sale of loans, and liquidity resources at the holding company. The Company uses brokered deposits both to support ongoing growth and to provide enhanced deposit insurance to support large dollar commercial relationships. The Company's financial flexibility will be severely constrained if the Company is unable to maintain access to wholesale funding or if adequate financing is not available to accommodate future growth at acceptable costs. Turbulence in the capital and credit markets may adversely affect liquidity and financial condition and the willingness of certain counterparties and customers to do business with the Company.

The Company's Ability to Service Our Debt, Pay Dividends, and Otherwise Pay Obligations as They Come Due Is Substantially Dependent on Capital Distributions from the Bank, and These Distributions Are Subject to Regulatory Limits and Other Restrictions. The Company’s Stock Repurchase Program is also Dependent on These Distributions.
A substantial source of holding company income is the receipt of dividends from the Bank, from which the Company services debt, pay obligations, and pay shareholder dividends. The availability of dividends from the Bank is limited by various statutes and regulations. It is possible, depending upon the financial condition of the Bank and other factors, that the applicable regulatory authorities could assert that payment of dividends or other types of payments are an unsafe or unsound practice. If the Bank is unable to pay dividends, the Company may not
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be able to service debt, pay debt obligations, or pay dividends on its common stock.

The Company’s strategic initiative to liquidate less strategic assets and to use proceedsCompany may also be unable to repurchase excess capital also depend on dividend distributions from the Bank which are Subject to Regulatory Limits and Other Restrictions. The Company’s ability to achieve targeted strategic benefits from this initiative may be compromised if Capital Distributions from the Bank are restricted or prohibited.common stock under its Stock Repurchase Program.

Secondary Mortgage Market Conditions Could Have a Material Impact on the Company’s Financial Condition and Results of Operations.
In addition to being affected by interest rates, the secondary mortgage markets are also subject to investor demand for residential mortgage loans and increased investor yield requirements for these loans. These conditions may fluctuate or worsen in the future. As a result, a prolonged period of secondary market illiquidity may reduce the Company’s loan production volumes and operating results.

Secondary markets are significantly affected by Fannie Mae, Freddie Mac and Ginnie Mae (collectively, the “Agencies”) for loan purchases that meet their conforming loan requirements. These agencies could limit purchases of conforming loans due to capital constraints, a change in the criteria for conforming loans or other factors. Proposals to reform mortgage finance could affect the role of the Agencies and the market for conforming loans which comprise the majority of the Company’s mortgage lending and related originations income.

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Interest Rates
Market Interest Rate Conditions Could Adversely Affect Results of Operations and Financial Condition.
Net interest income is the Company's largest source of income. Changes in interest rates can affect the level of net interest income and other elements of net income. The Company’s interest rate sensitivity is discussed in more detail in Item 7A of this report and is the primary market risk to its condition and operations. Changes in interest rates can also affect the demand for the Company’s products and services, and the supply conditions in the U.S. financial and capital markets. Changes in the level of interest rates may negatively affect the Company’s ability to originate real estate loans, the value of its assets and its ability to realize gains from the sale of assets, all of which ultimately affect earnings.

Securities Market Values
Declines in the Value of Certain Investment Securities Could Require Write-Downs, Which Would Reduce Earnings.
Declines in the value of investment securities due to market conditions and/or issuer impairment could result in losses that can reduce capital and earnings. Such declines can result from changes in interest rates and inflation. The Company’s investment in equity securities and non-investment grade debt securities present heightened credit and price risks. Under new accounting standards, equity gains and losses are recorded to current period operating results. The Company has an investment in the stock of the Federal Home Loan Bank of Boston ("FHLBB") which could result in write-down in the event of impairment.

Taxation
Changes in Tax Preference Items May Affect Results of Operations.
Higher tax expense due to planned or unplanned changes in tax preference items may result in lower profitability. Quarterly results may vary significantly from annual results.

Regulatory Matters
Legislative and Regulatory Initiatives May Affect Business Activities and Increase Operating Costs.
New federal or state laws and regulations could affect lending, funding practices, capital, and liquidity standards. New laws, regulations, and other regulatory changes may also increase compliance costs and affect business and operations. Moreover, the FDIC sets the cost of FDIC insurance premiums, which can affect profitability.

Regulatory capital requirements and their impact on the Company may change. The Company may need to raise additional capital in the future to support operations and continued growth. The Company's ability to raise capital, if needed, will depend on its condition and performance, and on market conditions.

New laws, regulations, and other regulatory changes, along with negative developments in the financial industry and the domestic and international credit markets, may significantly affect the markets in which the Company does business, the markets for and value of its loans and investments, and ongoing operations, costs and profitability. For more information, see “Regulation and Supervision” in Item 1 of this report.

In 2017, the Company crossed theWith total assets over $10 billion, asset threshold established by the Dodd-Frank Act. The Company and the Bank are now subject to closer supervision by their primary regulators and, as to compliance with consumer protection laws and regulations, the Consumer Financial Protection Bureau. The Company and the Bank are subject to capital stress testing expectations which require significant resources and infrastructure. If the Company’s compliance with the enhanced supervision and requirements is insufficient, there can be significant negative consequences for its operations, profitability, and ability to further pursue its strategic growth plan.

Provisions of the Company's Certificate of Incorporation, Bylaws, and Delaware Law, as Well as State and Federal Banking Regulations, Could Delay or Prevent a Takeover of Us by a Third Party.
Provisions in the Company's certificate of incorporation and bylaws, the corporate law of the State of Delaware, and state and federal regulations could delay, defer or prevent a third party from acquiring us, despite the possible benefit stockholders, or otherwise adversely affect the price of its common stock. These provisions include: limitations on voting rights of beneficial owners of more than 10 percent of common stock; supermajority voting requirements for certain business combinations; the election of directors to terms of one year; and advance notice
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requirements for nominations for election to the Company's Board of Directors and for proposing matters that

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stockholders may act on at stockholder meetings. In addition, the Company is subject to Delaware laws, including one that prohibits engaging in a business combination with any interested stockholder for a period of three years from the date the person became an interested stockholder unless certain conditions are met. These provisions may discourage potential takeover attempts, discourage bids for the Company's common stock at a premium over market price or adversely affect the market price of, and the voting and other rights of the holders of, its common stock. These provisions could also discourage proxy contests and make it more difficult for stockholders to elect directors other than the candidates nominated by the Board.

Significant Accounting Estimates
Various Factors May Not Be Realized in Accordance with Recorded Estimates.
Unexpected Changes May Adversely Affect Condition or Performance.Cause our Allowance for Credit Losses on Loans to Increase.
The Company’s significant accounting policies are described in Note 1 - Summary of Significant Accounting Policies of the Consolidated Financial Statements in Item 8 of this report. The SEC defines “critical accounting policies” as those that require application of management’s most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain and may change in future periods. The Company’s critical accounting policies are further discussed in Item 7 of this report. If actual events and results do not conform to critical estimates, there could be a material impact on financial condition, operating performance, and execution of the strategic plan.

If the Company Determines Goodwill or Other Intangible Assets to be Impaired, the Company’s Financial Condition and Results Would Be Negatively Affected.
When the Company completes a business combination, a portion of the purchase price of the acquisition is allocated to goodwill and other identifiable intangible assets. The amount of the purchase price which is allocated to goodwill and other intangible assets is determined by the excess of the purchase price over the net identifiable assets acquired. At least annually (or more frequently if indicators arise), the Company evaluates goodwillhas an allowance for impairment by comparing the fair value of its reporting entities against the carrying value. If the Company determines goodwill or other intangible assets are impaired, the Company will be required to write down these assets. Any write-down would have a negative effect on the Consolidated Financial Statements.

A New Accounting Standard Will Require the Company to Increase Its Allowance For Loan Losses and May Have a Material Adverse Effect on Its Financial Condition and Results of Operations.
The Financial Accounting Standards Board has adopted a new accounting standard that will be effective for the Company for its 2020 fiscal year. This standard, referred to as Current Expected Credit Loss, or CECL, will require financial institutions to determine periodic estimates of lifetimecurrent expected credit losses on loans and recognize themaintained through a provision for credit losses charged to expense. This represents our estimate of current expected credit losses as allowances forbased on an evaluation of risks within the portfolio of loans. The level of the allowance represents management’s estimate of current expected credit losses over the contractual life of the existing loan losses. This standard is also applicable to other financial assets carried at amortized cost. This will change the current methodportfolio. The determination of providing allowances for loan losses that are probable, which may require the Company to increase its allowance for loan losses, and to greatly increase the types of data it would need to collect and review to determine the appropriate level of the allowance inherently involves a degree of subjectivity and requires that we make significant estimates of current credit risks and current trends and reasonable and supportable forecasts of future economic conditions, all of which may undergo frequent and material changes. Changes in economic and other conditions affecting borrowers, including inflation and interest rates, along with new information regarding existing loans other factors, may indicate the need for loan losses. Anya future increase in the Company’s allowance for loan losses or expenses incurredallowance.

Fair Value Measurements May Be Affected by Inherent Uncertainties
The Company uses fair value measurements to determine the appropriate level of the allowancefair value disclosures and to record fair value adjustments to certain assets and liabilities, such as interest rate swaps, impaired loans, securities available for loan losses may have a material adverse effect on its financial conditionsale, and operating results.

35


Mergers and Acquisitions
Acquisitions May Disrupt the Company’s Business and Dilute Stockholder Value.
Future mergers or acquisitions involving cash, debt, or equity securities may occurderivatives. Additionally, from time to time. Acquiring other banks, businesses, or branches may have an adverse effect on the Company’s financial results and may involve various other risks commonly associated with acquisitions, including, among other things:
difficulty in estimating the value of the target company
payment of a premium over book and market values that may dilute the Company’s tangible book value and earnings per share in the short and long term;
exposure to unknown or contingent liabilities, or asset quality problems, of the target company;
unexpected regulatory responses to merger related applications
larger than anticipated merger-related expenses;
difficulty and expense of integrating the operations and personnel of the target company, and retaining key employees and customers;
inability to realize the expected revenue increases, cost savings, increases in geographic or product presence, and/or other projected benefits; and
potential diversion of Company management’s time, and attention.
potential litigation could lead to additional expenses or prevent the completion of a merger agreement, which could result in the loss of the benefits which are targeted to offset merger costs.

If the Company may be required to record certain assets at fair value on a non-recurring basis, such as certain impaired loans held for investment and capitalized servicing rights. Whenever there is unable to successfully integrate an acquired company,no readily available market data, management uses its best estimate and assumptions in determining fair value, but these estimates involve inherent uncertainties and the anticipated benefits may not be realized fullyapplication of management’s judgment. As a result, if other assumptions had been used, our recorded earnings or may take longer to realize than expected. A significant declinedisclosures could have been materially different from those reflected in asset valuations or cash flows may also prevent the attainment of targeted results. Additional discussion about the risk of acquisitions is included above in the discussion of Operating Risk.these financial statements.

Trading of the Company's Common Stock
The Trading History of the Company’s Common Stock is Characterized By Low Trading Volume. The Value of Shareholder Investments May be Subject to Sudden Decreases Due to the Volatility of the Price of the Common Stock.
The level of interest and trading in the Company’s stock depends on many factors beyond the Company's control. The market price of the Company's common stock may be highly volatile and subject to wide fluctuations in response to numerous factors, including, but not limited to, the factors discussed in other risk factors and the following: actual or anticipated fluctuations in operating results; changes in interest rates;rates and inflation; changes in the legal or regulatory environment; press releases, announcements or publicity relating to the Company or its competitors or relating to trends in its industry; changes in expectations as to future financial performance, including financial estimates or recommendations by securities analysts and investors; future sales of its common stock; changes in economic conditions in the marketplace, general conditions in the U.S. economy, financial markets or the banking industry; and other developments. These factors may adversely affect the trading price of the Company's common stock, regardless of actual operating performance, and could prevent stockholders from selling their common stock at a desirable price.

In the past, stockholders have brought securities class action litigation against a company following periods of volatility in the market price of their securities. The Company could be the target of similar litigation in the future, which could result in substantial costs and divert management’s attention and resources.

37
36


ITEM 1B. UNRESOLVED STAFF COMMENTS
 
None.


ITEM 2. PROPERTIES

The Company's headquarters are located at 60 State Street in leased property in Boston, MA. The Bank's headquarters are located in owned and leased facilities located in Pittsfield, MA. The Company also owns or leases other facilities within its primary market areas: Greater Boston (including Worcester, MA); Berkshire County, Massachusetts; Pioneer Valley (Springfield area), Massachusetts; Berkshire County, Massachusetts; Southern Vermont; the Capital Region (Albany area), New York; Central New York; Central and Eastern Connecticut; and Southern Rhode Island; and Princeton area, New Jersey.Island. As of December 31, 2019,2022 the Company had 130100 full-service branchesfinancial centers in Massachusetts, New York, Connecticut, Vermont, Central New Jersey,Rhode Island, and Eastern Pennsylvania.Vermont.

The Company also has regional locations which are full-service commercial offices located in Boston, MA.; Pittsfield, MA.; Springfield, MA.; Albany, N.Y.; East Syracuse, N.Y.; Hartford, CT.; Willimantic, CT. Worcester, MA.; Burlington, MA.;MA, Providence RI, and Lawrenceville, N.J. In addition, the Company has eight lending locations in Central/Eastern, Massachusetts.New Haven, CT. The Bank's wholly-owned subsidiary, Firestone Financial, LLC,44 Business Capital lending division is headquartered in the Boston metro area. First Choice Loan Services Inc., is headquartered in East Brunswick, N.J. and is a wholly-owned subsidiary of the Bank. As a national mortgage lender, the Company operates mortgage lending offices in targeted U.S. markets. These national mortgage banking operations were designated as held for sale in 2019 and are classified as discontinued operations in the financial statements.Blue Bell, Pennsylvania.

Berkshire Insurance Group Inc. operates from 12 locations in Western Massachusetts and East Syracuse, N.Y. in both stand-alone premises as well as in rented space located in the Bank’s premises.

Berkshire continues to enhance its new retail branch design which eliminates traditional teller counters and provides an interactive customer service environment through “pod” stations which include automated cash handling technology. In many cases, this branch design also includes a multimedia community room which is offered for use by nonprofit community groups. The Company has begun introducing MyTeller automated remote teller stations at new offices and targeted existing offices.

The Bank has made its workplace more flexible as certain designated functions are approved for telecommuting arrangements. As a result of its merger and efficiency initiatives, the Bank has excess facilities spacebeen in various locations whichthe process of identifying and reducing real estate utilized for its operations.

Due to the pandemic, the Company adapted its infrastructure and protocols to accommodate the shift of back office operations out of the office and continues to support this expanded capability and flexibility in some cases is owned or subject to lease. The Bank is considering alternative uses of excess office space in supportpursuit of its strategies to provide community benefit. The Bank has also introduced Reevx Labs community workspaces targeted to increase the Bank’s presence and service to underbanked urban communities. The first such workspace was opened shortly after year-end, and the Company has plans to open other such workspaces in targeted areas in the future.

human capital management.
37
38


ITEM 3. LEGAL PROCEEDINGS

As of December 31, 2019,2022, neither the Company nor the Bank was involved in any pending adverse legal proceedings believed by management to be material to the Company’s financial condition or results of operations. Periodically, there have been various claims and lawsuits involving the Bank, such as claims to enforce liens, condemnation proceedings on properties in which the Bank holds security interests, claims involving the making and servicing of real property loans, and other issues incident to the Bank’s business. A summary of certain legal matters involving unsettled litigation or pertaining to pending transactions are as follows:

On April 28, 2016, the Company and the Bank were served with a complaint filed in the United States District Court, District of Massachusetts, Springfield Division. The complaint was filed by an individual Berkshire Bank depositor, who claims to have filed the complaint on behalf of a purported class of Berkshire Bank depositors, and alleges violations of the Electronic Funds Transfer Act and certain regulations thereunder, among other matters. On July 15, 2016, the complaint was amended to add purported claims under the Massachusetts Consumer Protection Act. On January 4, 2019, the Parties reached an agreement in principle to settle the matter on a class-wide basis. Among other terms, the agreement in principle provides that the Company will pay a total of $3.0 million in exchange for the dismissal with prejudice and release of all claims that have been or could have been asserted in the lawsuit on behalf of the Plaintiff and the Settlement Class Members. On April 11, 2019, the Plaintiff filed the Parties’ fully-executed Settlement Agreement and Release (the “Settlement”) with the Court together with her unopposed motion for preliminary approval of class action settlement. On July 24, 2019, the Court granted preliminary approval of the Settlement, and issued an Order that notice of the Settlement be given to all Settlement Class Members. The Company paid $1.0 million on July 26, 2019, as required under the Settlement to offset certain anticipated administrative costs and expenses. The Company had an accrual of $2.0 million as of December 31, 2019, in anticipation of the completion of the Settlement. On February 14, 2020, the Court issued an order granting final approval of the Settlement and entered a final judgment dismissing the case with prejudice. The Company anticipates that the Settlement will be completed sometime during the first six months of 2020.

On January 29, 2018, the Bank was served with an amended complaint filed nominally against the Company in the Business Litigation Session of the Massachusetts Superior Court sitting in Suffolk County. The amended complaint was filed by two residuary beneficiaries of an estate planning trust that was administered by the Bank as successor trustee following the death of the trust donor, and alleges the Bank breached its fiduciary duty and violated the Massachusetts Consumer Protection Act in the course of performing its duties as trustee. The complaint seeks compensatory, statutory, and punitive damages. The Company and the Bank deny the allegations contained in the complaint and are vigorously defending this lawsuit. Discovery is complete in the case, and in January 2020 the Bank filed a motion for summary judgment seeking dismissal of the case on statute of limitations grounds. It is expected that this motion will be heard by the court during the first quarter of 2020.

On February 9, 2019, the Company received notice of a lawsuit filed in the United States District Court for the District of Connecticut by a purported SI Financial Group, Inc. (“SI Financial”) shareholder. On June 26, 2019, the Company received notice of a verified consolidated amended complaint in this action, which was filed after consolidation and elimination of two additional suits filed in the same Court by other former shareholders of SI Financial. The lawsuit purports to be filed as a putative class action lawsuit against SI Financial, the individual former members of the SI Financial board of directors, and the Company, in connection with the Company’s announced intention to acquire and merge with SI Financial. The Plaintiff, on behalf of himself and similarly situated SI Financial shareholders, generally alleges that the registration statement filed with the SEC on February 4, 2019 contains materially misleading omissions or misrepresentations in violation of Section 14(a) and Section 20(a) of the Exchange Act, and Rule 14a-9 promulgated thereunder, and that the individual Defendants breached their fiduciary duty to SI Financial shareholders and were unjustly enriched by the subject merger transaction. The Plaintiff seeks injunctive relief, unspecified damages, and an award of attorneys’ fees and expenses. Of note, SI Financial merged with and into the Company on May 17, 2019, and ceased to have any further independent legal existence at that time. The Company and the individual Defendants deny the allegations contained in the verified consolidated amended complaint and intend to vigorously defend this lawsuit. On July 26, 2019, the Company and the individual Defendants jointly filed a motion to dismiss all claims in this litigation, which is still pending before the court. There are no other active cases proceeding against the Company or the individual Defendants in regard to the SI Financial merger.

On February 4, 2020, the Bank filed a complaint in the New York State Supreme Court for the County of Albany against Pioneer Bank (“Pioneer”) seeking damages of approximately $16.0 million. The complaint alleges that Pioneer is liable to the Bank for acredit loss of approximately $16.0 million suffered by the Bank in the third quarter of 2019 as a result of Pioneer’s breach of loan participation agreements in which it served as the lead bank, as well as constructive fraud, fraudulent concealment and/or negligent misrepresentation. Pioneer has not yet respondedfiled a motion to dismiss aspects of the Bank’s complaint.complaint, which motion was allowed in part by the court to dismiss the Bank’s negligent misrepresentation claim, and denied in part by the court to allow all other claims by the Bank to proceed. Discovery is now underway in this action. The Company wrote down the underlying credit loss in its entirety in the third quarter of 2019, andbut recognized a partial recovery of $1.7 million early in the second quarter of 2020. The Company has not accrued for any additional anticipated recovery at this time.

On or about August 10, 2020, a former employee of the Bank’s subsidiary First Choice Loan Services Inc. (“FCLS”) filed a complaint in the Court of Common Pleas, Bucks County Pennsylvania against FCLS and two of its former senior corporate officers generally alleging wrongful termination as a result of purported whistleblower retaliation and other violations of New Jersey state employment law. The complaint also purports to name the Bank and the Company as additional defendants, even though neither entity ever employed, paid wages to or contracted with the plaintiff. On November 16, 2020, the plaintiff filed a First Amended Complaint reiterating the same claims against the same defendants. The Company's liability insurer has provided outside litigation counsel to defend the Company and the Bank in this matter, as well as FCLS and its former senior corporate officers. On December 7, 2020, defense counsel filed Preliminary Objections on behalf of the Company, the Bank, FCLS and FCLS’s former senior corporate officers denying the plaintiff’s claims and seeking dismissal of the case and an order that the plaintiff’s claims must proceed through arbitration in accordance with contractual obligations set forth in plaintiff’s previous employment agreement with FCLS. On June 30, 2021, the court dismissed the plaintiff’s complaint without prejudice in support of FCLS’s petition to compel arbitration. The parties have mutually agreed on an arbitrator to hear the case and are preparing for arbitration proceedings that are expected to occur in the second half of 2023. Discovery is currently ongoing among the parties.


ITEM 4.  MINE SAFETY DISCLOSURES

Not Applicable.

39
38


PART II 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED SHAREHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Market Information
The common shares of the Company trade on the New York Stock Exchange under the symbol “BHLB”. The following table sets forth the quarterly high and low sales price information and dividends declared per share of common stock in 2019 and 2018.
2019 High Low Dividends
Declared
First quarter $31.81
 $26.02
 $0.23
Second quarter 31.60
 27.35
 0.23
Third quarter 33.33
 28.20
 0.23
Fourth quarter 33.72
 27.99
 0.23
2018      
First quarter $40.10
 $35.80
 $0.22
Second quarter 44.10
 37.05
 0.22
Third quarter 44.25
 40.00
 0.22
Fourth quarter 41.49
 25.77
 0.22
 
The Company had approximately 4,2053,806 holders of record of common stock at February 25, 2020.24, 2023.

Dividends
The Company intends to pay regular cash dividends to common and preferred shareholders; however, there is no assurance as to future dividends because they are dependent on the Company’s future earnings, capital requirements, financial condition, and regulatory environment. Dividends from the Bank have been a source of cash used by the Company to pay its dividends, and these dividends from the Bank are dependent on the Bank’s future earnings, capital requirements, and financial condition. Dividends from the Bank are currently subject to approval by the Massachusetts Division of Banks and the FDIC. Further information about dividend restrictions is disclosed in Note 2018 - Shareholders’ Equity and Earnings per Common Share of the Consolidated Financial Statements.

Recent Sales of Unregistered Securities; Use of Proceeds from Registered Securities
The Company occasionally issues unregistered shares of common stock to vendors or as consideration in contracts for the purchase of assets, services, or operations. The Company issued 1,936During 2022 and 2021, there were no shares in 2019 and 23,877 shares in 2018. Subsequent to December 31, 2019, 260,700 preferred shares were converted to 521,400 unregistered shares of common stock from treasury shares.transferred.


39


Purchases of Equity Securities by the Issuer and Affiliated Purchases
In April 2019,On January 19, 2022, the Company announced that its Board of Directors authorizedapproved a new stock repurchase program
pursuant to which the Company mayis authorized to repurchase shares of Company common stock at a total cost of up to 2.4$140 million sharesthrough December 31, 2022. This program expired at year-end 2022.

On January 25, 2023, the Company announced that its Board of the Company's common stock. The new
repurchase program replaced the Company's unused 500 thousand share repurchase authorization. The timing of the purchases depends on certain factors, including but not limited to, market conditions and prices, available funds, and alternative uses of capital. TheDirectors approved a stock repurchase program may be carried out through open-market purchases, block trades, negotiated private transactions, or pursuant to which the Company is authorized to repurchase shares of Company common stock at a trading plan adopted in accordance with Rule 10b5-1 under the Securities Exchange Acttotal cost of 1934. Repurchased shares are recorded as treasury shares. As ofup to $50 million through December 31, 2019, 1.7 million shares had been purchased under this program, which terminates on March 31, 2020.2023.

Period Total number of
shares purchased
Average price
paid per share
Total number of shares
purchased as part of
publicly announced
plans or programs
Maximum number of
shares that may yet
be purchased under
the plans or programs
October 1-31, 2022— $— — 1,178,244 
November 1-30, 2022280,000 30.40 280,000 898,244 
December 1-31, 2022380,500 30.13 380,500 — 
Total660,500 $30.24 660,500 — 


40

Period  Total number of
shares purchased
 Average price
paid per share
 Total number of shares
purchased as part of
publicly announced
plans or programs
 Maximum number of
shares that may yet
be purchased under
the plans or programs
October 1-31, 2019 408,600
 $29.59
 408,600
 1,081,400
November 1-30, 2019 210,000
 $31.96
 210,000
 871,400
December 1-31, 2019 197,028
 $32.46
 197,028
 674,372
Total 815,628
 $31.26
 815,628
 674,372

Common Stock Performance Graph
The performance graph compares the Company’s cumulative shareholder return on its common stock over the last five years to the cumulative return of the NYSE Composite Index and the PHLX KBW NASDAQ Regional BankBanking Index. Total shareholder return is measured by dividing total dividends (assuming dividend reinvestment) for the measurement period plus share price change for a period by the share price at the beginning of the measurement period. The Company’s cumulative shareholder return over a five-year period is based on an initial investment of $100 on December 31, 2014.2017. The performance graph represents past performance and should not be considered to be an indication of future performance.

Information used on the graph and table was obtained from a third party provider, a source believed to be reliable, but the Company is not responsible for any errors or omissions in such information.

totalreturngraph.jpgbhlb-20221231_g2.jpg


 Period Ending
Index12/31/1712/31/1812/31/1912/31/2012/31/2112/31/22
Berkshire Hills Bancorp, Inc.100.00 75.44 84.82 51.87 87.72 94.00 
NYSE Composite Index100.00 91.05 114.28 122.26 147.54 133.75 
KBW NASDAQ Regional Banking Index100.00 82.50 102.15 93.25 127.42 118.59 
40

Table of ContentsSource:S&P Global Market Intelligence


  Period Ending
Index 12/31/14 12/31/15 12/31/16 12/31/17 12/31/18 12/31/19
Berkshire Hills Bancorp, Inc. 100.00
 112.18
 146.26
 148.66
 112.12
 140.93
NYSE Composite Index 100.00
 96.03
 107.62
 127.96
 116.72
 146.76
PHLX KBW Regional Banking Index 100.00
 105.99
 147.46
 150.13
 123.87
 153.43

In accordance with the rules of the SEC, this section captioned “Common Stock Performance Graph,” shall not be incorporated by reference into any of our future filings made under the Securities Exchange Act of 1934 or the Securities Act of 1933. The Common Stock Performance Graph, including its accompanying table and footnotes, is not deemed to be soliciting material or to be filed under the Exchange Act or the Securities Act.

41


ITEM 6. SELECTED FINANCIAL DATARESERVED
 
The following summary data is based in part on the Consolidated Financial Statements and accompanying notes, and other schedules appearing elsewhere in this Form 10-K. Historical data is also based in part on, and should be read in conjunction with, prior filings with the SEC.
41
  At or For the Years Ended December 31,
(In thousands, except per share data) 2019 2018 2017 2016 2015
Per Common Share Data:  
    
  
  
Net earnings, diluted - continuing operations $2.05
 $2.36
 $1.24
 $1.88
 $1.73
Net (loss)/earnings, diluted - discontinued operations (0.08) (0.07) 0.15
 
 
Net earnings, diluted $1.97
 $2.29
 $1.39
 $1.88
 $1.73
Total book value per common share 34.65
 33.30
 32.14
 30.65
 28.64
Dividends 0.92
 0.88
 0.84
 0.80
 0.76
Common stock price:          
High 33.72
 44.25
 40.00
 37.35
 30.40
Low 26.02
 25.77
 32.85
 24.71
 24.32
Close 32.88
 26.97
 36.60
 36.85
 29.11
Performance Ratios: (1)  
  
  
  
  
Return on assets 0.75% 0.90% 0.56% 0.74% 0.68%
Return on equity 5.75
 6.84
 4.45
 6.44
 6.14
Net interest margin, fully taxable equivalent (FTE) (2) 3.17
 3.40
 3.40
 3.31
 3.34
Fee income/Net interest and fee income 23.86
 23.36
 29.41
 22.80
 21.18
Growth Ratios:  
  
  
  
  
Total commercial loans 9.19% 6.17% 37.79% 18.39% 28.65%
Total loans 5.08
 8.96
 26.71
 14.41
 22.32
Total deposits 15.07
 2.66
 32.13
 18.48
 20.08
Total net revenues, (compared to prior year) 4.53
 11.59
 41.05
 11.18
 18.40
Earnings per share, (compared to prior year) (13.97) 64.75
 (26.06) 8.62
 27.21
Selected Financial Data:  
  
  
  
  
Total assets $13,215,970
 $12,212,231
 $11,570,751
 $9,162,542
 $7,831,086
Total earning assets 11,916,007
 11,140,307
 10,509,163
 8,340,287
 7,140,387
Securities 1,769,878
 1,918,604
 1,898,564
 1,628,246
 1,371,316
Total loans 9,502,428
 9,043,253
 8,299,338
 6,549,787
 5,725,236
Allowance for loan losses (63,575) (61,469) (51,834) (43,998) (39,308)
Total intangible assets 599,377
 551,743
 557,583
 422,551
 334,607
Total deposits 10,335,977
 8,982,381
 8,749,530
 6,622,092
 5,589,135
Total borrowings 827,550
 1,517,816
 1,137,075
 1,313,997
 1,263,318
Total shareholders’ equity 1,758,564
 1,552,918
 1,496,264
 1,093,298
 887,189


42


  At or For the Years Ended December 31,
  2019 2018 2017 2016 2015
Selected Operating Data:  
  
  
  
  
Total interest and dividend income $509,513
 $465,894
 $355,076
 $280,439
 $247,030
Total interest expense 144,255
 109,694
 64,113
 48,172
 33,181
Net interest income 365,258
 356,200
 290,963
 232,267
 213,849
Fee income 76,824
 74,026
 71,356
 68,606
 57,480
All other non-interest income (loss) 7,178
 298
 2,888
 (2,755) (3,192)
Total net revenue 449,260
 430,524
 365,207
 298,118
 268,137
Provision for loan losses 35,419
 25,451
 21,025
 17,362
 16,726
Total non-interest expense 289,857
 266,893
 252,978
 203,302
 196,829
Income from continuing operations before income taxes 123,984
 138,180
 91,204
 77,454
 54,582
Income tax expense from continuing operations 22,463
 28,961
 42,088
 18,784
 5,064
Net income from continuing operations 101,521
 109,219
 49,116
 58,670
 49,518
           
(Loss)/income from discontinued operations before income taxes (5,539) (4,767) 8,545
 
 
Income tax (benefit)/expense from discontinued operations (1,468) (1,313) 2,414
 
 
Net (loss) from discontinued operations (4,071) (3,454) 6,131
 
 
Net income $97,450
 $105,765
 $55,247
 $58,670
 $49,518
           
Basic earnings/(loss) per common share:          
Continuing operations $2.06
 $2.38
 $1.24
 $1.89
 $1.74
Discontinued operations (0.08) (0.08) 0.16
 
 
Total basic earnings per share $1.98
 $2.30
 $1.40
 $1.89
 $1.74
Diluted earnings/(loss) per common share:          
Continuing operations $2.05
 $2.36
 $1.24
 $1.88
 $1.73
Discontinued operations (0.08) (0.07) 0.15
 
 
Total diluted earnings per share $1.97
 $2.29
 $1.39
 $1.88
 $1.73
           
Weighted average common shares outstanding - basic 49,263
 46,024
 39,456
 30,988
 28,393
Weighted average common shares outstanding - diluted 49,421
 46,231
 39,695
 31,167
 28,564
           
Dividends per preferred share $1.84
 $1.76
 $0.42
 $
 $
Dividends per common share $0.92
 $0.88
 $0.84
 $0.80
 $0.76
           
Asset Quality and Condition Ratios: (3)  
  
  
  
  
Net loans charged-off/average loans 0.35% 0.18% 0.19% 0.21% 0.25%
Allowance for loan losses/total loans 0.67
 0.68
 0.62
 0.67
 0.69
Loans/deposits 92
 101
 95
 99
 102
           
Capital Ratios:  
  
  
  
  
Tier 1 capital to average assets - Company 9.33% 9.04% 9.01% 7.88% 7.71%
Total capital to risk-weighted assets - Company 13.73
 12.99
 12.43
 11.87
 11.91
Tier 1 capital to risk-weighted assets - Company 12.30
 11.57
 11.15
 10.07
 9.94
Shareholders’ equity/total assets 13.31
 12.73
 12.93
 11.93
 11.33

43


(1)  All performance ratios are annualized and are based on average balance sheet amounts, where applicable.
(2) Fully taxable equivalent considers the impact of tax advantaged investment securities and loans.
(3)  Generally accepted accounting principles require that loans acquired in a business combination be recorded at fair value, whereas loans from business activities are recorded at cost. The fair value of loans acquired in a business combination includes expected loan losses, and there is no loan loss allowance recorded for these loans at the time of acquisition. Accordingly, the ratio of the loan loss allowance to total loans is reduced as a result of the existence of such loans, and this measure is not directly comparable to prior periods. Similarly, net loan charge-offs are normally reduced for loans acquired in a business combination since these loans are recorded net of expected loan losses. Therefore, the ratio of net loan charge-offs to average loans is reduced as a result of the existence of such loans, and this measure is not directly comparable to prior periods. Other institutions may have loans acquired in a business combination, and therefore there may be no direct comparability of these ratios between and among other institutions.

44


Average Balances, Interest and Average Yields/Cost
The following table presents an analysis of average rates and yields on a fully taxable equivalent basis for the years presented. Tax exempt interest revenue is shown on a tax-equivalent basis for proper comparison.
Item 6 - Table 3 - Average Balance, Interest and Average Yields / Costs
  2019 2018 2017
(Dollars in millions) 
Average
Balance
 Interest 
Average
Yield/
Rate
 
Average
Balance
 Interest 
Average
Yield/
Rate
 
Average
Balance
 Interest 
Average
Yield/
Rate
Assets  
  
  
  
  
  
  
  
  
Loans: (1)
  
  
  
  
  
  
  
  
  
Commercial real estate $3,789.5
 $188.6
 4.98% $3,283.6
 $167.7
 5.11% $2,789.8
 $130.0
 4.66%
Commercial and industrial loans 1,983.9
 111.2
 5.60
 1,867.9
 107.6
 5.76
 1,259.9
 65.7
 5.21
Residential loans 2,719.8
 100.7
 3.70
 2,353.1
 86.3
 3.67
 1,962.4
 71.5
 3.64
Consumer loans 1,038.4
 46.5
 4.48
 1,115.3
 47.2
 4.23
 1,032.6
 39.4
 3.82
Total loans 9,531.6
 447.0
 4.69
 8,619.9
 408.8
 4.74
 7,044.7
 306.6
 4.35
Investment securities (2)
 1,846.9
 62.6
 3.39
 1,931.7
 64.4
 3.33
 1,757.3
 60.3
 3.43
Short-term investments and loans held for sale (3)
 335.3
 13.4
 4.01
 146.3
 5.4
 3.72
 134.5
 4.6
 3.38
Total interest-earning assets 11,713.8
 523.0
 4.47
 10,697.9
 478.6
 4.47
 8,936.5
 371.5
 4.16
Intangible assets 578.1
 0
  
 554.6
  
  
 449.7
  
  
Other non-interest earning assets (3)
 669.1
 0
  
 516.9
  
  
 428.4
  
  
Total assets $12,961.0
  
  
 $11,769.4
  
  
 $9,814.6
  
  
                   
Liabilities and shareholders' equity
Deposits:  
  
  
  
  
  
  
  
  
NOW and other $1,053.9
 $6.5
 0.62% $824.7
 $4.0
 0.49% $591.0
 $1.5
 0.25%
Money market 2,542.6
 31.4
 1.23
 2,432.2
 21.9
 0.90
 1,935.8
 11.2
 0.58
Savings 798.2
 1.2
 0.15
 740.8
 1.1
 0.15
 680.1
 0.9
 0.14
Certificates of deposit 3,754.2
 76.1
 2.03
 3,075.5
 51.3
 1.67
 2,581.1
 30.3
 1.17
Total interest-bearing deposits 8,148.9
 115.2
 1.41
 7,073.2
 78.4
 1.11
 5,788.0
 43.9
 0.76
Borrowings and notes (4)
 1,115.5
 32.4
 2.91
 1,409.0
 33.4
 2.37
 1,373.8
 21.6
 1.57
Total interest-bearing liabilities 9,264.4
 147.6
 1.59
 8,482.2
 111.8
 1.32
 7,161.8
 65.5
 0.91
Non-interest-bearing demand deposits 1,745.2
  
  
 1,622.4
  
  
 1,296.4
  
  
Other non-interest-bearing liabilities (3)
 257.1
  
  
 119.3
  
  
 112.6
  
  
Total liabilities 11,266.7
  
  
 10,223.9
  
  
 8,570.8
  
  
Total shareholders' equity 1,694.3
  
  
 1,545.5
  
  
 1,243.8
  
  
Total liabilities and equity $12,961.0
  
  
 $11,769.4
  
  
 $9,814.6
  
  
Net interest income   $375.4
     $366.8
     $306.0
  

45


  2019 2018 2017
(Dollars in millions) 
Average
Balance
 Interest 
Average
Yield/
Rate
 
Average
Balance
 Interest 
Average
Yield/
Rate
 
Average
Balance
 Interest 
Average
Yield/
Rate
Net interest spread  
  
 2.88%  
  
 3.16%  
  
 3.25%
Net interest margin (5)
  
  
 3.17
  
  
 3.40
  
  
 3.40
Cost of funds  
  
 1.34
  
  
 1.11
  
  
 0.77
Cost of deposits  
  
 1.16
  
  
 0.90
  
  
 0.62
Interest-earning assets/interest-bearing liabilities  
  
 126.44
  
  
 126.12
  
  
 124.78
                   
Supplementary data  
  
  
  
  
  
  
  
  
Total non-maturity deposits $6,139.9
  
  
 $5,620.1
  
  
 $4,503.3
  
  
Total deposits 9,894.1
  
  
 8,695.6
  
  
 7,084.4
  
  
Fully taxable equivalent adjustment 7.5
  
  
 7.4
  
  
 11.2
  
  

Notes:
(1) The average balances of loans include nonaccrual loans, and deferred fees and costs.
(2) The average balance of investment securities is based on amortized cost.
(3) Includes discontinued operations.
(4) The average balances of borrowings and notes include the capital lease obligation presented under other liabilities on the consolidated balance sheet.
(5) Purchase accounting accretion totaled $14.5 million, $23.1 million, and $14.8 million for the years-ended December 31, 2019, 2018, and 2017, respectively. The effect of purchase accounting accretion on the net interest margin was an increase in all years, which is shown sequentially as follows beginning with the most recent year and ending with the earliest year: 0.12%, 0.22%, and 0.17%.

46


Rate/Volume Analysis

The following table presents the effects of rate and volume changes on the fully taxable equivalent net interest income. Tax exempt interest revenue is shown on a tax-equivalent basis for proper comparison. For each category of interest-earning assets and interest-bearing liabilities, information is provided with respect to changes attributable to (1) changes in rate (change in rate multiplied by prior year volume), (2) changes in volume (change in volume multiplied by prior year rate), and (3) changes in volume/rate (change in rate multiplied by change in volume) have been allocated proportionately based on the absolute value of the change due to the rate and the change due to volume.

Item 6 - Table 4 - Rate Volume Analysis
  2019 Compared with 2018 2018 Compared with 2017
  (Decrease) Increase Due to (Decrease) Increase Due to
(In thousands) Rate Volume Net Rate Volume Net
Interest income:  
  
  
  
  
 

Commercial real estate $(4,367) $25,271
 $20,904
 $13,206
 $24,444
 $37,650
Commercial and industrial loans (2,978) 6,558
 3,580
 7,492
 34,426
 41,918
Residential loans 901
 13,571
 14,472
 467
 14,318
 14,785
Consumer loans 2,630
 (3,357) (727) 4,487
 3,304
 7,791
Total loans (3,814) 42,043
 38,229
 25,652
 76,492
 102,144
Investment securities 1,098
 (2,863) (1,765) (1,784) 5,853
 4,069
Short-term investments and loans held for sale (1)
 455
 7,544
 7,999
 470
 418
 888
Total interest income $(2,261) $46,724
 $44,463
 $24,338
 $82,763
 $107,101
             
Interest expense:  
  
  
  
  
  
NOW accounts $1,217
 $1,265
 $2,482
 $1,809
 $739
 $2,548
Money market accounts 8,411
 1,036
 9,447
 7,332
 3,382
 10,714
Savings accounts 5
 86
 91
 77
 87
 164
Certificates of deposit 12,250
 12,562
 24,812
 14,526
 6,557
 21,083
Total deposits 21,883
 14,949
 36,832
 23,744
 10,765
 34,509
Borrowings 6,695
 (7,722) (1,027) 11,286
 567
 11,853
Total interest expense $28,578
 $7,227
 $35,805
 $35,030
 $11,332
 $46,362
Change in net interest income $(30,839) $39,497
 $8,658
 $(10,692) $71,431
 $60,739
(1) Includes discontinued operations.
NON-GAAP FINANCIAL MEASURES
This document contains certain non-GAAP financial measures in addition to results presented in accordance with Generally Accepted Accounting Principles (“GAAP”). These non-GAAP measures are intended to provide the reader with additional supplemental perspectives on operating results, performance trends, and financial condition. Non-GAAP financial measures are not a substitute for GAAP measures; they should be read and used in conjunction with the Company’s GAAP financial information. A reconciliation of non-GAAP financial measures to GAAP measures is provided below. In all cases, it should be understood that non-GAAP measures do not depict amounts that accrue directly to the benefit of shareholders. An item which management excludes when computing non-GAAP adjusted earnings can be of substantial importance to the Company’s results for any particular quarter or year. The Company’s non-GAAP adjusted earnings information set forth is not necessarily comparable to non-GAAP information which may be presented by other companies. Each non-GAAP measure used by the Company in this report as supplemental financial data should be considered in conjunction with the Company’s GAAP financial information.

The Company utilizes the non-GAAP measure of adjusted earnings in evaluating operating trends, including components for adjusted revenue and expense. These measures exclude amounts which the Company views as unrelated to its normalized operations, including securities gains/losses, gains on the sale of business operations, losses recorded for hedge terminations, merger costs, restructuring costs, systems conversion costs, and certain dispute settlement costs. Additionally, the results of national mortgage banking operations which have been designated as discontinued have been excluded from adjusted earnings for all three years summarized below.

Non-GAAP adjustments are presented net of an adjustment for income tax expense. In 2017, there was a large adjustment for the write-down of the deferred tax asset at year-end due to the passage of federal tax reform. There was also an adjustment for investments in employees and communities which were made by the Company in recognition of the future benefits of federal tax reform. The Company also measures adjusted revenues and adjusted expenses which result from the above adjustments.

The Company calculates certain profitability measures based on its adjusted revenue, expenses, and earnings. The Company also calculates adjusted earnings per share based on its measure of adjusted earnings. The Company views these amounts as important to understanding its operating trends, particularly due to the impact of accounting standards related to merger and acquisition activity. Analysts also rely on these measures in estimating and evaluating the Company’s performance. Management also believes that the computation of non-GAAP adjusted earnings and adjusted earnings per share may facilitate the comparison of the Company to other companies in the financial services industry.

Charges related to merger and acquisition activity consist primarily of severance/benefit related expenses, contract termination costs, and professional fees. Systems conversion costs relate primarily to the Company’s core systems conversion and related systems conversions costs. Restructuring costs primarily consist of the Company's continued effort to create efficiencies in operations through calculated adjustments to the branch banking footprint. Expense adjustments include variable rate compensation related to non-operating items. An adjustment was recorded in 2018 for an $8 million core systems contract restructuring charge, and an adjustment of $1.5 million was recorded for charges related to the CEO transition.

The Company also adjusts certain equity related measures to exclude intangible assets due to the importance of these measures to the investment community.
The following table summarizes the reconciliation of non-GAAP items recorded for the time periods indicated:
  At or For the Years Ended
(Dollars in thousands) December 31, 2019 December 31, 2018 December 31, 2017
GAAP Net income $97,450
 $105,765
 $55,247
Non-GAAP measures  
  
  
Adj: Loss/(gain) on securities, net (4,389) 3,719
 (12,598)
Adj: Net gains on sale of business operations 
 (460) (296)
Adj: Loss on termination of hedges 
 
 6,629
Adj: Acquisition, restructuring, conversion, and other related expenses (1) 28,046
 10,752
 31,558
Adj: Employee and community investment 
 
 3,400
   Adj: Legal settlements 
 3,000
 
   Adj: Systems vendor restructuring costs 
 8,379
 
Adj: Deferred tax asset impairment 
 
 18,145
Adj: Loss from discontinued operations before income taxes 5,539
 4,767
 (8,545)
Adj: Income taxes (7,799) (7,102) (8,863)
Net non-operating charges 21,397
 23,055
 29,430
Total adjusted net income (non-GAAP) $118,847
 $128,820
 $84,677
       
GAAP Total revenue from continuing operations $449,260
 $430,524
 $365,207
Adj: Loss/(gain) on securities, net (4,389) 3,719
 (12,598)
Adj: Net gains on sale of business operations 
 (460) (296)
Adj: Loss on termination of hedges 
 
 6,629
Total adjusted operating revenue (non-GAAP) $444,871
 $433,783
 $358,942
       
GAAP Total non-interest expense from continuing operations $289,857
 $266,893
 $252,978
Less: Total non-operating expense (see above) (28,046) (10,752) (31,558)
Less: Employee and community reinvestment 
 
 (3,400)
Less: Legal settlements 
 (3,000) 
Less: Systems vendor restructuring costs 
 (8,379) 
Adjusted operating non-interest expense (non-GAAP) $261,811
 $244,762
 $218,020
(in millions, except per share data)      
Total average assets $12,961
 $11,769
 $9,815
Total average shareholders' equity 1,694
 1,546
 1,244
Total average tangible shareholders equity 1,116
 991
 793
Total average tangible common shareholders equity 1,076
 950
 784
Total tangible shareholders’ equity, period-end 1,159
 1,001
 939
Total tangible common shareholders’ equity, period-end 1,119
 961
 898
Total tangible assets, period-end 12,613
 11,660
 11,013
Total common shares outstanding, period-end (thousands) 49,585
 45,417
 45,290
Average diluted shares outstanding (thousands)
 49,421
 46,231
 39,695
Earnings per share, diluted $1.97
 $2.29
 $1.39
Plus: Net adjustments per share, diluted 0.43
 0.50
 0.74
Adjusted earnings per share, diluted 2.40
 2.79
 2.13
Book value per common share, period-end 34.65
 33.30
 32.14
Tangible book value per common share, period-end 22.56
 21.15
 19.83
Total shareholders' equity/total assets 13.31
 12.72
 12.93
Total tangible shareholders' equity/total tangible assets 9.19
 8.59
 8.52
  At or For the Years Ended
(Dollars in thousands) December 31, 2019 December 31, 2018 December 31, 2017
Performance Ratios      
GAAP return on assets 0.75
 0.90
 0.56
Adjusted return on assets 0.93
 1.12
 0.86
GAAP return on equity 5.75
 6.84
 4.45
Adjusted return on equity 7.01
 8.33
 6.81
Adjusted return on tangible common equity 11.35
 13.48
 11.04
Efficiency ratio (2)
 55.63
 53.64
 56.40
       
Supplementary Data (in thousands)
      
Tax benefit on tax-credit investments 7,950
 5,876
 10,182
Non-interest income charge on tax-credit investments (6,455) (4,822) (8,693)
Net income on tax-credit investments 1,495
 1,054
 1,489
Intangible amortization 5,783
 4,934
 3,493
Fully taxable equivalent income adjustment 7,451
 7,423
 11,227

(1)Acquisition, restructuring, conversion, and other related expenses included $18.7 million of merger and acquisition expenses and $9.3 million of restructuring expenses for the year-ended December 31, 2019. For the year-ended 2018, these expenses included $8.9 million in merger and acquisition expenses and $1.8 million of restructuring expenses. For the year-ended 2017, these expenses included $24.9 million in merger and acquisition expenses and $6.7 million of restructuring, conversion, and other expenses.
(2)Efficiency ratio is computed by dividing total core tangible non-interest expense by the sum of total net interest income on a fully taxable equivalent basis and total core non-interest income adjusted to include tax credit benefit of tax shelter investments. The Company uses this non-GAAP measure to provide important information regarding its operational efficiency.

47


ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

SELECTED FINANCIAL DATA
The following summary data is based in part on the Consolidated Financial Statements and accompanying notes, and other schedules appearing elsewhere in this Form 10-K. Historical data is also based in part on, and should be read in conjunction with, prior filings with the SEC.
 At or For the Years Ended December 31,
(In thousands, except per share data)20222021202020192018
Per Common Share Data:    
Net earnings/(loss), diluted - continuing operations$2.02 $2.39 $(10.21)$2.05 $2.36 
Net (loss)/earnings, diluted - discontinued operations— — (0.39)(0.08)(0.07)
Net earnings/(loss), diluted$2.02 $2.39 $(10.60)$1.97 $2.29 
Total book value per common share21.51 24.30 23.37 34.65 33.30 
Dividends0.54 0.48 0.72 0.92 0.88 
Common stock price:
High31.78 29.16 33.04 33.72 44.25 
Low23.62 16.35 8.55 26.02 25.77 
Close29.90 28.43 17.12 32.88 26.97 
Performance Ratios: (1) 
Return on assets0.82 %0.98 %(4.15)%0.75 %0.90 %
Return on equity7.76 10.18 (37.50)5.75 6.84 
Return on tangible common equity8.26 10.80 (48.60)9.36 11.41 
Net interest margin, fully taxable equivalent (FTE) (2)3.26 2.60 2.72 3.17 3.40 
Fee income/Net interest and fee income15.66 22.49 18.10 23.86 23.36 
Growth Ratios: 
Total commercial loans12.99 %(12.09)%(4.58)%9.19 %6.17 %
Total loans22.11 (15.54)(14.95)5.08 8.96 
Total deposits2.57 (1.44)(1.16)15.07 2.66 
Earnings per share, (compared to prior year)(15.48)122.55 (638.07)(13.97)64.75 
Selected Financial Data:     
Total assets$11,662,864 $11,554,913 $12,838,013 $13,215,970 $12,212,231 
Total earning assets10,913,069 10,899,109 12,089,939 11,916,007 11,140,307 
Securities2,033,436 2,548,590 2,223,417 1,769,878 1,918,604 
Total loans8,335,309 6,825,847 8,081,519 9,502,428 9,043,253 
Allowance for credit losses(96,270)(106,094)(127,302)(63,575)(61,469)
Total intangible assets24,483 26,619 34,819 599,377 551,743 
Total deposits10,327,269 10,068,953 10,215,808 10,335,977 8,982,381 
Total borrowings125,509 110,844 571,637 827,550 1,517,816 
Total shareholders’ equity954,062 1,182,435 1,187,773 1,758,564 1,552,918 
42

At or For the Years Ended December 31,
 20222021202020192018
Selected Operating Data:     
Total interest and dividend income$387,257 $329,065 $409,782 $509,513 $465,894 
Total interest expense42,660 37,899 93,000 144,255 109,694 
Net interest income344,597 291,166 316,782 365,258 356,200 
Fee income63,995 84,462 69,990 76,824 74,026 
All other non-interest income/(loss)4,942 58,786 (3,683)7,178 298 
Total net revenue413,534 434,414 383,089 449,260 430,524 
Provision for credit losses11,000 (500)75,878 35,419 25,451 
Total non-interest expense288,716 285,893 840,239 289,857 266,893 
Income/(loss) from continuing operations before income taxes113,818 149,021 (533,028)123,984 138,180 
Income tax expense/(benefit) from continuing operations21,285 30,357 (19,853)22,463 28,961 
Net income/(loss) from continuing operations92,533 118,664 (513,175)101,521 109,219 
(Loss)/income from discontinued operations before income taxes— — (26,855)(5,539)(4,767)
Income tax (benefit)/expense from discontinued operations— — (7,013)(1,468)(1,313)
Net (loss)/income from discontinued operations— — (19,842)(4,071)(3,454)
Net income/(loss)$92,533 $118,664 $(533,017)$97,450 $105,765 
Basic earnings/(loss) per common share:
Continuing operations$2.03 $2.41 $(10.21)$2.06 $2.38 
Discontinued operations— — (0.39)(0.08)(0.08)
Total basic earnings/(loss) per share$2.03 $2.41 $(10.60)$1.98 $2.30 
Diluted earnings/(loss) per common share:
Continuing operations$2.02 $2.39 $(10.21)$2.05 $2.36 
Discontinued operations— — (0.39)(0.08)(0.07)
Total diluted earnings/(loss) per share$2.02 $2.39 $(10.60)$1.97 $2.29 
Weighted average common shares outstanding - basic45,564 49,240 50,270 49,263 46,024 
Weighted average common shares outstanding - diluted45,914 49,554 50,270 49,421 46,231 
Dividends per preferred share$— $— $1.20 $1.84 $1.76 
Dividends per common share$0.54 $0.48 $0.72 $0.92 $0.88 
Asset Quality and Condition Ratios: (3)     
Net loans charged-off/average loans0.27 %0.29 %0.41 %0.35 %0.18 %
Allowance for credit losses/total loans1.15 1.55 1.58 0.67 0.68 
Loans/deposits81 68 79 92 101 
Capital Ratios:     
Tier 1 capital to average assets - Company10.18 %10.49 %9.38 %9.33 %9.04 %
Total capital to risk-weighted assets - Company14.60 17.32 16.10 13.73 12.99 
Tier 1 capital to risk-weighted assets - Company12.60 15.30 14.06 12.30 11.57 
Shareholders’ equity/total assets8.18 10.23 9.25 13.31 12.73 
43

(1)  All performance ratios are annualized and are based on average balance sheet amounts, where applicable.
(2) Fully taxable equivalent considers the impact of tax advantaged investment securities and loans.
(3)  For periods prior to 2020, generally accepted accounting principles require that loans acquired in a business combination be recorded at fair value, whereas loans from business activities are recorded at cost. The fair value of loans acquired in a business combination includes expected credit losses, and there is no loan loss allowance recorded for these loans at the time of acquisition. Accordingly, the ratio of the loan loss allowance to total loans is reduced as a result of the existence of such loans, and this measure is not directly comparable to prior periods. Similarly, net loan charge-offs are normally reduced for loans acquired in a business combination since these loans are recorded net of expected credit losses. Therefore, the ratio of net loan charge-offs to average loans is reduced as a result of the existence of such loans, and this measure is not directly comparable to prior periods. Other institutions may have loans acquired in a business combination, and therefore there may be no direct comparability of these ratios between and among other institutions.
44




Average Balances, Interest and Average Yields/Cost
The following table presents an analysis of average rates and yields on a fully taxable equivalent basis for the years presented. Tax exempt interest revenue is shown on a tax-equivalent basis for proper comparison.
Item 7 - Table 3 - Average Balance, Interest and Average Yields / Costs
202220212020
(Dollars in millions)Average
Balance
InterestAverage
Yield/
Rate
Average
Balance
InterestAverage
Yield/
Rate
Average
Balance
InterestAverage
Yield/
Rate
Assets      
Loans: (1)(2)      
Commercial real estate$3,836.2 $167.7 4.37 %$3,600.2 $124.4 3.46 %$3,958.6 $151.5 3.83 %
Commercial and industrial loans1,435.3 74.7 5.20 1,527.6 71.8 4.70 2,049.4 87.7 4.28 
Residential loans1,784.2 63.3 3.55 1,560.4 58.4 3.75 2,324.3 87.8 3.78 
Consumer loans556.8 32.1 5.77 569.1 22.0 3.87 828.1 31.3 3.78 
Total loans7,612.5 337.8 4.44 7,257.3 276.6 3.81 9,160.4 358.3 3.91 
Investment securities (2)(3)2,489.7 51.2 2.06 2,283.6 49.4 2.16 1,845.2 54.6 2.96 
Short-term investments and loans held for sale (4)569.1 4.9 0.86 1,619.4 2.3 0.58 767.2 4.4 0.64 
Mid-Atlantic region loans held for sale— — — 179.5 7.1 3.97 25.2 0.4 1.07 
Total interest-earning assets10,671.3 393.9 3.69 11,339.8 335.4 2.60 11,798.0 417.7 3.55 
Intangible assets26.8  32.0 316.1 
Other non-interest earning assets (4)648.5  684.1 747.1 
Total assets$11,346.6   $12,055.9 $12,861.2 
Liabilities and shareholders' equity
Deposits:         
NOW and other$1,416.7 $6.1 0.43 %$1,340.2 $1.0 0.07 %$1,216.6 $3.5 0.29 %
Money market2,809.1 13.8 0.49 2,749.7 5.3 0.19 2,713.6 15.3 0.56 
Savings1,114.8 0.4 0.03 1,067.7 0.5 0.05 914.1 0.9 0.10 
Certificates of deposit1,541.7 13.1 0.85 1,978.9 18.6 0.94 3,102.9 52.5 1.69 
Total interest-bearing deposits6,882.3 33.4 0.49 7,136.5 25.4 0.36 7,947.2 72.2 0.91 
Borrowings and notes (5)176.1 9.2 5.24 320.2 10.7 3.34 841.6 20.7 2.46 
Mid-Atlantic region interest-bearing deposits— — — 335.1 1.8 0.54 45.0 0.1 0.80 
Total interest-bearing liabilities7,058.4 42.6 0.60 7,791.8 37.9 0.49 8,833.8 93.0 1.06 
Non-interest-bearing demand deposits2,914.9   2,817.4 2,324.6 
Other non-interest-bearing liabilities (4)180.1   280.9 281.4 
Total liabilities10,153.4   10,890.1 11,439.8 
Total shareholders' equity1,193.2   1,165.8 1,421.4 
Total liabilities and equity$11,346.6   $12,055.9 $12,861.2 
Net interest income$351.3 $297.5 $324.7 
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202220212020
(Dollars in millions)Average
Balance
InterestAverage
Yield/
Rate
Average
Balance
InterestAverage
Yield/
Rate
Average
Balance
InterestAverage
Yield/
Rate
Net interest spread  3.09 %2.12 %2.49 %
Net interest margin (6)  3.26 2.60 2.72 
Cost of funds  0.43 0.35 0.84 
Cost of deposits  0.34 0.26 0.71 
Interest-earning assets/interest-bearing liabilities  151.19 149.67 133.95 
Supplementary data   
Total non-maturity deposits$8,255.5   $7,975.0 $7,168.9 
Total deposits9,797.2   9,954.0 10,271.8 
Fully taxable equivalent adjustment6.6   6.3 6.4 

Notes:
(1) The average balances of loans include nonaccrual loans, and deferred fees and costs. As of December 31, 2022 and December 31, 2021, deferred fees related to PPP loans totaled $0.1 million and 0.2 million, respectively.
(2) The yield on tax-exempt loans and securities is computed on a fully tax-equivalent basis using a tax rate of 27%.
(3) The average balance of investment securities is based on amortized cost.
(4) Includes discontinued operations.
(5) The average balances of borrowings and notes include the capital lease obligation presented under other liabilities on the consolidated balance sheet.
(6) Purchase accounting accretion totaled $2.0 million, $6.7 million, and $9.9 million for the years-ended December 31, 2022, 2021, and 2020, respectively. The effect of purchase accounting accretion on the net interest margin was an increase in all years, which is shown sequentially as follows beginning with the most recent year and ending with the earliest year: 0.02%, 0.09%, and 0.12%.


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Rate/Volume Analysis

The following table presents the effects of rate and volume changes on the fully taxable equivalent net interest income. Tax exempt interest revenue is shown on a tax-equivalent basis for proper comparison. For each category of interest-earning assets and interest-bearing liabilities, information is provided with respect to changes attributable to (1) changes in rate (change in rate multiplied by prior year volume), (2) changes in volume (change in volume multiplied by prior year rate), and (3) changes in volume/rate (change in rate multiplied by change in volume) have been allocated proportionately based on the absolute value of the change due to the rate and the change due to volume. There are no out-of-period adjustments included in the rate/volume analysis in the following table.


Item 7 - Table 4 - Rate Volume Analysis
 2022 Compared with 20212021 Compared with 2020
 (Decrease) Increase Due to(Decrease) Increase Due to
(In thousands)RateVolumeNetRateVolumeNet
Interest income:     
Commercial real estate$34,681 $8,582 $43,263 $(14,027)$(13,071)$(27,098)
Commercial and industrial loans7,397 (4,501)2,896 7,962 (23,913)(15,951)
Residential loans(3,179)8,061 4,882 (762)(28,622)(29,384)
Consumer loans10,572 (482)10,090 704 (10,014)(9,310)
Total loans49,471 11,660 61,131 (6,123)(75,620)(81,743)
Investment securities(2,468)4,316 1,848 (16,598)11,341 (5,257)
Short-term investments and loans held for sale (1)4,968 (2,335)2,633 (5,508)2,980 (2,528)
Mid-Atlantic region loans held for sale— (7,120)(7,120)(1,480)8,600 7,120 
Total interest income$51,971 $6,521 $58,492 $(29,709)$(52,699)$(82,408)
Interest expense:      
NOW accounts$5,053 $62 $5,115 $(2,832)$327 $(2,505)
Money market accounts8,402 116 8,518 (10,259)201 (10,058)
Savings accounts(204)23 (181)(536)137 (399)
Certificates of deposit(1,593)(3,839)(5,432)(18,740)(15,233)(33,973)
Total deposits11,658 (3,638)8,020 (32,367)(14,568)(46,935)
Borrowings4,568 (6,010)(1,442)5,691 (15,702)(10,011)
Mid-Atlantic region interest-bearing deposits— (1,820)(1,820)814 1,006 1,820 
Total interest expense$16,226 $(11,468)$4,758 $(25,862)$(29,264)$(55,126)
Change in net interest income$35,745 $17,989 $53,734 $(3,847)$(23,435)$(27,282)



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NON-GAAP FINANCIAL MEASURES
This document contains certain non-GAAP financial measures in addition to results presented in accordance with Generally Accepted Accounting Principles (“GAAP”). These non-GAAP measures are intended to provide the reader with additional supplemental perspectives on operating results, performance trends, and financial condition. Non-GAAP financial measures are not a substitute for GAAP measures; they should be read and used in conjunction with the Company’s GAAP financial information. A reconciliation of non-GAAP financial measures to GAAP measures is provided below. In all cases, it should be understood that non-GAAP measures do not depict amounts that accrue directly to the benefit of shareholders. An item which management excludes when computing non-GAAP adjusted earnings can be of substantial importance to the Company’s results for any particular quarter or year. The Company’s non-GAAP adjusted earnings information set forth is not necessarily comparable to non-GAAP information which may be presented by other companies. Each non-GAAP measure used by the Company in this report as supplemental financial data should be considered in conjunction with the Company’s GAAP financial information.

The Company utilizes the non-GAAP measure of adjusted earnings in evaluating operating trends, including components for operating revenue and expense. These measures exclude amounts which the Company views as unrelated to its normalized operations. These items primarily include securities gains/losses, merger costs, restructuring costs, goodwill impairment, and discontinued operations.

In 2022, the restructuring expense adjustment primarily related to the termination of leasehold interests and the write-down of related right of use assets and leasehold improvements in conjunction with branch consolidations and real estate reductions.

In 2021, the Company recorded a third quarter net gain of $52 million on the sale of the operations of the insurance subsidiary and the Mid-Atlantic branch operations. Expense adjustments in the first quarter 2021 were primarily related to branch consolidations. Third quarter 2021 adjustments included Federal Home Loan Bank borrowings prepayment costs. They also included other restructuring charges for efficiency initiatives in operations areas including write-downs on real estate moved to held for sale and severance related to staff reductions. The fourth quarter 2021 revenue adjustment was primarily related to trailing revenue on a previously reported sale, and the expense adjustment was due primarily to branch restructuring costs.

Discontinued operations are the Company’s national mortgage banking operations for which the Company completed the wind down of operations in 2020. Merger costs consist primarily of severance/benefit related expenses, contract termination costs, systems conversion costs, variable compensation expenses, and professional fees. There were no merger costs in 2020. Restructuring costs generally consist of costs and losses associated with the disposition of assets and liabilities and lease terminations, including costs related to branch sales. Restructuring costs also include severance and consulting expenses related to the Company’s strategic review. They also include costs related to the consolidation of branches. Restructuring expense and other for 2020 primarily related to executive separation expense as a result of the CEO transition.

The Company calculates certain profitability measures based on its adjusted revenue, expenses, and earnings. The Company also calculates adjusted earnings per share based on its measure of adjusted earnings. The Company views these amounts as important to understanding its operating trends, particularly due to the impact of accounting standards related to merger and acquisition activity. Analysts also rely on these measures in estimating and evaluating the Company’s performance. Management also believes that the computation of non-GAAP adjusted earnings and adjusted earnings per share may facilitate the comparison of the Company to other companies in the financial services industry.

Due to the anticipated earnings volatility resulting from loan loss provisions reflecting changes in estimates of uncertain future economic conditions under the new CECL accounting standard, many users of bank financial statements are focusing on Pre-Provision Net Revenue (“PPNR”). This is a measure of revenue less expenses, and is calculated before the loan loss provision and income tax expense. This measure gives clearer visibility of the operations of the company during the periods presented in the income statements, without the impact of period-end estimates of future uncertain events. This measure also enhances comparisons of operations across different banks, which might have significantly different period-end estimates of uncertain future economic conditions that affect the loan loss provision. Consistent with its previous practices measuring results on an adjusted basis before the impacts
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of acquisitions, divestitures, and other designated items, the Company has introduced the measure of Adjusted Pre-Provision Net Revenue (“Adjusted PPNR”) which measures PPNR excluding adjustments for items not viewed as related to ongoing operations. This measure is now integral to the Company’s analysis of its operations, and is not viewed as a substitute for GAAP measures of net income. Analysts also use this measure in assessing the Company’s operations and in making comparisons across banks. The Company and analysts also measure Adjusted PPNR/Assets in order to utilize the PPNR measure in assessing its comparative operating profitability. This measure primarily relies on the measures of adjusted revenue and adjusted expense already used in the Company’s calculation of its efficiency ratio.

The Company also adjusts certain equity related measures to exclude intangible assets due to the importance of these measures to the investment community.

The following table summarizes the reconciliation of non-GAAP items recorded for the time periods indicated:
 At or For the Years Ended
(Dollars in thousands)December 31, 2022December 31, 2021December 31, 2020
GAAP Net income/(loss)$92,533 $118,664 $(533,017)
Non-GAAP measures  
Adj: Loss on securities, net2,031 787 7,520 
Adj: Goodwill impairment— — 553,762 
Adj: Net gains on sale of business operations— (52,942)(1,240)
Adj: Acquisition, restructuring, conversion, and other related expenses (1)8,909 5,781 5,839 
Adj: Loss from discontinued operations before income taxes— — 26,855 
Adj: Income taxes(2,940)11,696 (29,342)
Net non-operating charges8,000 (34,678)563,394 
Total adjusted net income (non-GAAP)$100,533 $83,986 $30,377 
GAAP Total revenue from continuing operations$413,534 $434,414 $383,089 
Adj: Loss on securities, net2,031 787 7,520 
Adj: Net gains on sale of business operations— (52,942)(1,240)
Total adjusted operating revenue (non-GAAP)$415,565 $382,259 $389,369 
GAAP Total non-interest expense from continuing operations$288,716 $285,893 $840,239 
Less: Total non-operating expense (see above)(8,909)(5,781)(5,839)
Less: Goodwill impairment— — (553,762)
Adjusted operating non-interest expense (non-GAAP)$279,807 $280,112 $280,638 
Pre-tax, pre-provision net revenue (PPNR) from continuing operations$124,818 $148,521 $(457,150)
Adjusted pre-tax, pre-provision net revenue (PPNR)135,758 102,147 108,731 
(in millions, except per share data)
Total average assets$11,347 $12,056 $12,861 
Total average shareholders' equity1,193 1,166 1,421 
Total average tangible shareholders equity1,166 1,134 1,105 
Total average tangible common shareholders equity1,166 1,134 1,088 
Total tangible shareholders’ equity, period-end930 1,153 1,153 
Total tangible common shareholders’ equity, period-end930 1,153 1,153 
Total tangible assets, period-end11,638 11,525 12,803 
Total common shares outstanding, period-end (thousands)44,361 48,667 50,833 
Average diluted shares outstanding (thousands)
45,914 49,554 50,308 
Earnings/(loss) per share, diluted$2.02 $2.39 $(10.60)
Plus: Net adjustments per share, diluted0.17 (0.70)11.20 
Adjusted earnings per share, diluted2.19 1.69 0.60 
Book value per common share, period-end21.51 24.30 23.37 
Tangible book value per common share, period-end20.95 23.69 22.68 
Total shareholders' equity/total assets8.18 10.23 9.25 
Total tangible shareholders' equity/total tangible assets7.99 10.00 9.01 
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 At or For the Years Ended
(Dollars in thousands)December 31, 2022December 31, 2021December 31, 2020
Performance Ratios
GAAP return on assets0.82 %0.98 %(4.15)%
Adjusted return on assets0.89 0.70 0.24 
GAAP return on equity7.76 10.18 (37.46)
Adjusted return on equity8.43 7.20 2.14 
Adjusted return on tangible common equity8.94 7.74 3.18 
Efficiency ratio (2)64.31 69.96 68.53 
Supplementary Data (in thousands)
Tax benefit on tax-credit investments$4,880 $4,372 $4,699 
Non-interest income charge on tax-credit investments(3,508)(3,445)(3,645)
Net income on tax-credit investments1,372 928 1,054 
Intangible amortization5,134 5,200 6,181 
Fully taxable equivalent income adjustment6,644 6,344 6,402 

(1)Acquisition, restructuring, conversion, and other related expenses included no merger and acquisition expenses for the years -ended December 31, 2022, 2021 and 2020.
(2)Efficiency ratio is computed by dividing total core tangible non-interest expense by the sum of total net interest income on a fully taxable equivalent basis and total core non-interest income adjusted to include tax credit benefit of tax shelter investments. The Company uses this non-GAAP measure to provide important information regarding its operational efficiency.

GENERAL
This discussion is intended to assist readers in understanding the financial condition and results of operations of Berkshire Hills Bancorp, Inc. (“Berkshire” or the Company. “Company"), the changes in key items in the Company’s Consolidated Financial Statements (“financial statements”) from year to year, and the primary reasons for those changes.

The objectives of this section are:
To provide a narrative explanation of the Company’s financial statements that enables investors to see the company through the eyes of management;
To enhance the financial disclosure and provide the context within which financial information should be analyzed; and
To provide information about the quality of, and potential future variability of, the Company’s earnings and cash flow.

This discussion includes the following sections:
Summary
Comparison of Financial Condition at December 31, 2022 and 2021
Comparison of Operating Results for the Years Ended December 31, 2022 and 2021
Liquidity and Cash Flows
Capital Resources
Application of Critical Accounting Policies
Enterprise Risk Management
LIBOR Transition
Environmental, Social, Governance (ESG) and Commitment to Social Responsibility

The following discussion and analysis should be read in conjunction with the Consolidated Financial Statements ("Company’s financial statements"statements and the notes thereto appearing in Item 8 of this document. In the following discussion, income statement comparisons are against the previous year and balance sheet comparisons are against the previous fiscal year-end, unless otherwise noted. Operating results discussed herein are not necessarily indicative of the results for the year 2023 or any future period. In management’s discussion and analysis of financial condition and results of operations, certain
50

reclassifications have been made to make prior periods comparable. Tax-equivalent adjustments are the result of increasing income from tax-advantaged loans and securities by an amount equal to the taxes that would be paid if the income were fully taxable based on a 27% marginal rate (including state income taxes net of federal benefit). In the discussion, unless otherwise specified, references to earnings per share and "EPS" refer to diluted earnings per common share.

Berkshire is a Delaware corporation headquartered in Boston and the holding company for Berkshire Bank (“the Bank”) and accompanying notes containedEstablished in this report.1846, the Bank operates as a commercial bank under a Massachusetts trust company charter.


SUMMARY
The Company’s vision is to be a high performing, leading socially responsible community bank in New England and beyond. It offers a wide range of banking, investment, and financial services through its lines of business that include Commercial Banking, Retail Banking, Consumer Lending, Wealth Management, Private Banking, and its 44 Business Capital national SBA lending division. Berkshire’s net income decreasedvision is to empower the financial potential of its stakeholders by $8 million, or 8%,making banking available where, when, and how it's needed through a committed focus on exceptional customer service, digital banking, and positive community impact.

Berkshire is committed to $97unleashing the financial potential of all its stakeholders by leveraging its more than 175 years of expertise, leading performance on environmental, social and governance (ESG) matters and best-in-class fintech partnerships. Its differentiated DigiTouchSM approach, a powerful combination of personal service, including its MyBanker program, fused with the convenience of user-centric technology, targets high customer satisfaction and a frictionless experience.

Berkshire continued to drive forward its performance and make meaningful progress towards its Berkshire’s Exciting Strategic Transformation (BEST) goals in 2022. The Company increased its operating profitability during the year. Fourth quarter revenue and earnings per share reached a fourth quarter record. Due to $52 million in 2019 from $106 million in 2018. This was primarily due togains recorded on the $12 million after-tax charge recordedsale of operations in the third quarter relatedof 2021, total full year net profit decreased year-over-year by 22% to one commercial loan write-off as a result of alleged borrower fraud. The income benefit$93 million ($2.02 per share) in 2022 from the acquisition of SI Financial Group, Inc (“SI Financial”). on May 17, 2019 was partially offset by charges related to the consummation of this merger. $119 million ($2.39 per share) in 2021.

The Company uses the non-GAAP measure of operatingadjusted earnings to measure profits before merger and other net charges deemed to be non-operating.assess its performance. This measure decreasedexcludes items not viewed as related to ongoing operations. These items were presented and reconciled to GAAP measures in a previous section of this Item 7. The major exclusions were sale gains in 2021 and branch consolidation costs in both years. Adjusted earnings increased year-over-year by $1020% to $101 million or 8%, to $119in 2022 from $84 million from $129 million. Taking into account the shares issued as merger consideration, the non-GAAP measure of operatingin 2021. Adjusted earnings per share decreasedincreased by 14%30% to $2.40$2.19 from $2.79. Adjusted for$1.69 and also reflected the $0.23 perbenefit of share impactrepurchases during both years.

The improvement in operating earnings was driven by positive operating leverage resulting from an 18% increase in net interest income and disciplined expense management. Net interest income benefited from the increase in interest rates and from 22% loan growth in the environment of favorable credit conditions during the year. Loan growth exceeded 10% in most major loan categories. Approximately 55% of total loan growth was recorded in residential mortgages, as the Company reinvested excess liquidity into higher yielding loans in conjunction with the expansion of the above loan write-off, 2019 operating EPS was $2.63,residential mortgage function serving the Company’s markets.

At year-end 2022, the Company arrived at the midpoint of its three year BEST strategic transformation plan. Fourth quarter 2022 results achieved the objective of moving into the target range of the plan for several key measures. A summary of the Company’s progress against these key targets is shown below.

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bhlb-20221231_g3.jpg

The Company’s BEST plan includes a focus on improving Berkshire’s capital structure. In June 2022, the Company issued a $100 million Sustainability Bond, a subordinated debt issuance which replaced at a lower rate of interest a $75 million bond which was 6% lower than the 2018 result. This was primarily duecalled and repaid. The Company intends to a lower net interest margin as a result of lower purchase accounting accretion as well as the impact of lower market interest rates in relationuse an amount equal to the Company’s asset sensitive balance sheet. GAAP earnings per share decreased by 14%net proceeds to $1.97 from $2.29. Most measures of financial conditionfinance or refinance new or existing social and book value improved during the year, including liquidity and capital metrics.

environmental projects consistent with its Sustainable Financing Framework, which was established at midyear. In 2019,conjunction with this issuance, the Company adoptedreceived an inaugural investment grade long-term issuer rating of "Baa3", with a goal of building a 21Positive rating outlook, from Moody’s Investors Service.

st century community bank. Its focus had previously been on expanding through acquisition as a regional bank. The Company is targeting to position
During 2022, the Company in coming decades to meet demand for values based, community focused financial providers. The Company adopted a Be First values statement and is pursuing a goal to expand through non-traditional product and service offerings in underbanked urban communities. The Company received numerous recognitions in 2019 for its social responsibility initiatives.

The acquisitionrepurchased $125 million of SI Financial Group, which was announced in December 2018, provided a market extension opportunity forcommon stock, representing 9% of shares outstanding at the Company, withstart of the acquisition of a 23 branch operation in Eastern Connecticut and Rhode Island, with $1.7 billion in assets. Recognizing the impact of decreasing purchased loan accretion due to the seasoning of purchased loan portfolios from past bank acquisitions and based on its strategic vision. In April 2019,year. After year-end 2022, the Company announced a strategic review which resulted in four main initiatives as follows:
Line of Business Review. The Company completed a line of business review and discontinued the origination of indirect auto loans and aircraft loans. The Company decided to attempt to sell its national mortgage banking operations, which continue to operate but which have been reclassified as discontinued operations in the financial statements and which remained held for sale at year-end amid ongoing discussions with potential purchasers.
Balance Sheet Restructuring. The Company initiated a plan to liquidate up to $1.1 billion in non-strategic assets over the medium term through sales and run-off, and to use proceeds to pay down more expensive wholesale funds (borrowings and brokered deposits) and improve liquidity. In 2019, the Company reduced total assets by approximately $700 million under this plan and paid down wholesale funds by approximately $900 million. The Company set a goal to limit future growth in earning assets to the rate of organic core deposit growth.
Efficiency Initiative. The Company worked with a third-party consultant to review its operations to improve efficiency. The Company consolidated eight existing branches (7%), continuing the branch consolidation program it has conducted in recent years.
Stock Repurchases. The Board approved a one year 2.4 million share buyback program expiring March 31, 2020. The Company’s goal is to return to shareholders the excess capital freed up due to the balance sheet restructuring. At year-end, the Company had repurchased 1.7 million shares under its buyback program.


48


The year 2019 was the first year of operations under the leadership of CEO Richard Marotta, who was appointed to the position in November 2018. In December 2019, William Ryan resigned from his position as Board Chair, while remaining active as a Director. Existing Director J. Williar (“Bill”) Dunlaevy was elected to replace Mr. Ryan as Chair.year-end 2022 outstanding shares. During the year, the Company appointed three new directors, broadening the experience, diversity, and geographic representation on its Board. After year-end, experience and diversity were expanded with the appointment of an additional two directors. Also, after year-end, the Company promoted eight existing leaders to the new position of Regional President in each of the Company’s eight markets, leading its priority efforts around its Be FIRST values and commitment to being a 21st century community bank. The Regional Presidents are proven Berkshire leaders in a variety of disciplines, including commercial, retail and executive management. In this role, they report to Sean Gray, Berkshire Bank President, with a goal to drive Berkshire’s market positioning, enhance its performance, and maintain active community leadership roles.

The Company increased its dividend on common shares by a penny to $0.23 in January 2019, and an additional penny increase was announced in January 2020. Shortly after year-end, approximately half of the outstanding preferred shares were converted to common shares pursuant to the contracted conversion terms. This change has no impact on earnings per share and is slightly accretive to book value per share metrics.

The Company owns a $16 million participating interest in a secured commercial loan in its market area. In September 2019, this loan defaulted under circumstances involving alleged borrower fraud. In that same month, the Company determined that this loan was uncollectable and charged-off the full balance.

The Company maintains an asset sensitive profile in its interest rate risk management. The Federal Reserve Bank unexpectedly reduced the Fed Funds rate in three 25 basis point cuts in 2019. These changes resulted in compression of the Company’s net interest margin. The yield curve also flattened during the year, which is generally adverse to the net interest margin. The Company’s balance sheet restructuring is intended, in part, to support its margins by reducing dependence on high cost wholesale funding.

Our strategic vision is summarized below:strategicvision.jpg

49


Recent developments in the Company’s progress towards its strategic vision are shown below. Berkshire is committed to purpose driven performance. Learn more about the steps Berkshire is taking to be a values-based brand for all its stakeholders at www.berkshirebank.com/csr. Recent developments in the Company’s progress towards its strategic vision include the following:

Responsible & Sustainable Business Policy. As part of Berkshire Bank’s efforts to build a more socially responsible and values driven company, the Bank implemented a new Responsible & Sustainable Business Policy. The policy enhances the Company’s risk management and social responsibility practices with a focus on long-term sustainable performance.

U.S. Chamber of Commerce Foundation Citizens Award. The U.S. Chamber of Commerce Foundation honored Berkshire Bank with the 2019 Citizens Award, in the category of Top Corporate Steward- Small - Middle Market Business, for its Be FIRST Commitment, the company’s comprehensive corporate responsibility, culture, social impact and sustainability strategy. The Citizens Awards honor businesses for their significant positive impact in communities around the world, making them one of the most prestigious honors in corporate citizenship.

Bloomberg Gender Equality Index. Berkshire Bank’s focus on diversity, ensuring gender equality and pay equity was highlighted as Bloomberg announced the company would be included in the 2020 Bloomberg Gender-Equality Index (GEI). The GEI tracks the financial performance of public companies committed to supporting gender equality. Through disclosure of gender-related metrics, Berkshire Bank provided a comprehensive look at its investment in workplace gender equality reflecting a high level of overall performance in terms of gender equality.

Fostering Sustainable Communities & Reducing the Wealth Gap. The Company continued its commitment to closing the wealth gap so that all citizens, regardless of ethnicity, have equal opportunity for upward economic mobility, improving the business climate in communities where the bank operates. Berkshire Bank Foundation provided $2.9 million in grant funding to support 612 organizations in 2019 and the company’s XTEAM® employee volunteer program achieved a 100% participation rate for the fourth consecutive year impacting more than one million people with their volunteer efforts.

Reevx Labs. The Bank recently opened its first Reevx Labs in Boston’s Roxbury neighborhood. Reevx Labs is part of the Bank’s continued commitment to bettering the community and revolutionizing the banking experience. Reevx Labs feature a series of free co-working spaces for the community with the goal of creating spaces where entrepreneurs and non-profits can connect with their peers and access the Bank’s MyBankers for support of their financial needs, as they pursue their missions. Each Reevx Labs will take on a unique approach informed by the needs of the community, providing opportunities to build solutions together.

ACQUISITION OF SI FINANCIAL GROUP, INC.
On May 17, 2019, Berkshire completed the acquisition of SI Financial Group, Inc. (“SI Financial”), which added the Savings Institute operations consisting of 23 branches and $1.7 billion in total assets in eastern Connecticut and Rhode Island. The acquisition included $1.3 billion in loans and $1.3 billion in deposits. The SI Financial franchise is a mostly rural and suburban franchise viewed as economically stable and with an historically attractive loan and deposit structure. The merger was completed on time and on plan. Berkshire views the business retention as good based on experience through December 31, 2019. The systems conversion was completed early in the fourth quarter of 2019. At2022, the acquisition date, SI Financial had assetsCompany increased its quarterly common shareholder dividend by 50% to $0.18 per share from $0.12 per share. Total shareholder distributions from dividends and stock repurchases equaled $149 million in 2022, or 16% of year-end 2021 total equity. The Company remains strongly capitalized, with a gross fair value totaling $1.7 billion and a net fair value of $141 million net of liabilities. Berkshire recorded $177 million12.4% Common Equity Tier 1 Capital ratio at year-end 2022.

The improving credit environment in total merger consideration, consisting primarily2022 was reflected in the reduction in the ratio of the issuanceallowance for expected credit losses on loans to total loans; this ratio decreased to 1.15% at year-end 2022 from 1.55% at year-end 2021. This included the release of 5.7 million Berkshire common shares. Goodwill was recordedreserves related to the pandemic as expected elevated losses did not emerge due in part to the ongoing benefit from federal economic support measures. Net loan charge-offs measured 0.27% of average loans in 2022, compared to 0.29% in 2021. The ratio of total delinquent and nonaccrual loans measured a ten year low of 0.60% of loans at year-end 2022.

Inflation remained historically high throughout 2022, leading the Federal Reserve Bank to initiate a series of interest rate increases during the year, along with taking steps towards quantitative tightening. The three month U.S. Treasury rate increased by 436 basis points to 4.42% from 0.06% during the year. The increases were concentrated in the amountthird quarter, with the target Federal Funds rate increasing by 300 basis points from mid-June to the beginning of $35 million,November. The ten year Treasury rate increased during the year by 236 basis points to 3.88% from 1.52%. The
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Company’s interest rate sensitivity at the start of the year was modeled to be positively sensitive to increases in interest rates, which contributed to the growth in net interest income during the year.

The risk of recession has increased due to ongoing inflation, the higher interest rate environment, and the coregradual reduction of excess liquidity in the economy. The Company views its markets as comparatively less sensitive to national trends in the economy and is pursuing strategies to continue to grow and improve operating profitability. The Company plans to roll out its new digital and mobile banking services in 2023. Its goal is that its DigiTouchSM customer engagement strategy and corporate responsibility profile will allow it to differentiate and grow profitably and responsibly in the anticipated environment where deposit intangibles were recorded at $18 million.costs and competition may further pressure funding costs.Optimization of digital platforms and reductions of excess premises are targeted to contribute additional efficiencies.

In October 2022, Chief Financial Officer Subhadeep Basu resigned, and Chief Accounting Officer Brett Brbovic was named Interim Chief Financial Officer. In January 2023, the Company named David Rosato as Senior Executive Vice President/Chief Financial Officer, effective February 6, 2023. Mr. Rosato was most recently Chief Financial Officer of Peoples United Financial, Inc., which was acquired by M&T Bank Corporation in 2022. Also in January 2023, the Company named James Brown as Senior Executive Vice President/Head of Commercial Banking and Philip Jurgeleit as Executive Vice President/Chief Credit Officer, filling vacancies in these positions resulting from retirements in the second half of 2022. Messrs. Brown and Jurgeleit have decades of related experience in the Company’s markets, including Boston Private Bank and Trust Company for Mr. Brown and Santander Bank for Mr. Jurgeleit.

Berkshire remains positively positioned to continue forward with its BEST program financial objectives while also enhancing its social and environmental performance. The Company was named one of America’s Most Berkshire consolidated balance sheetTrustworthy Companies by Newsweek, listed in the Bloomberg Gender Equality Index, named a Best Place to Work for LGBTQIA+ equality by the Human Rights Campaign and income statement categories increasedhonored as a resultthe Sustainable Business of the merger.

Year in the bank category by the Sustainable Business Network of Massachusetts. Additionally, Berkshire targets to achieve cost savings related efficiencies totaling approximately $12 million, or 30%accelerated further ahead of SI Financial annualized non-interest expense, which was reported by SI Financial as $41 millionits BEST ESG performance goal, moving into an aggregated 17th percentile performance in 2018.an index of leading ESG ratings and ranked in the top 1% of U.S. banks in Bloomberg throughout the year. The Company estimates that it remained withincontinues to differentiate itself through its target of approximately $29 million in total pre-tax transaction costs, or $23 million after-tax. Including all purchase accountinghigh performance on ESG matters and targeted transaction costs the Company estimates that the transaction will be approximately $0.45 dilutivecommitment to the non-GAAP financial measure of tangible book valueits communities.

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per common share used by the investment community. Projected dilution per share is less than originally anticipated primarily due to lower loan discount reflecting lower market interest rates at merger date.

Note 2 - Acquisitions in the Consolidated Financial Statements illustrates the pro forma impact on operations of the combination of Berkshire and SI Financial, assuming that the merger was completed on January 1, 2018 and excluding merger costs and planned efficiencies, and based on other assumptions set forth in the statements. This pro forma also excludes the impact of the Durbin Amendment on SI Financial revenue and any impacts on the loan loss provision for SI Financial loans. Based on the pro forma information, and taking into account the shares issued as merger consideration and the impact of purchase accounting adjustments, the Company's EPS would have been accreted by approximately $0.11 in 2018 and $0.17 in 2019 based on the pro forma assumptions. The 2019 impact includes the reversal of merger charges based on required assumptions. The total cost savings targeted by the Company are expected to produce overall positive EPS accretion of the merger after the completion of integration. These costs savings are not included within the pro forma assumptions.

COMPARISON OF FINANCIAL CONDITION AT DECEMBER 31, 20192022 AND 2018DECEMBER 31, 2021

Summary:Berkshire reduced its leverage,Total assets were little changed in 2022, measuring $11.7 billion at year-end. Excess liquidity was reinvested into loan growth. A $0.9 billion decrease in cash and equivalents and a $0.5 billion decrease in investment securities were mostly offset by a $1.5 billion increase in loans. Total deposits increased its core funding,by $0.3 billion, and focused its balance sheet more in supportthe ratio of its community banking franchise in 2019. Asset management disciplines reflected an emphasis on return, risk management,loans to deposits increased to 81% from 68% during the year. Most measures of asset quality remained strong and relationship development. Berkshire’s total assets increased in 2019improving. Shareholders’ equity decreased by $228 million primarily due to an other comprehensive loss from unrealized bond losses in the SI Financial acquisition, which was partially offset byenvironment of rising interest rates. Shareholder distributions in the reductionform of assets tieddividends and stock repurchases reflected the Company’s plan to its balance sheet restructuring. Total assets increased by $1 billion, or 8%, to $13.2 billion, including $1.7 billion acquired from SI Financialreduce excess capital through loan growth and net of a $700 million decrease in targeted investments and loans due to the balance sheet restructuring. Deposits increased by $1.4 billion including $1.3 billion acquired from SI financial. Borrowings decreased by $0.7 billion and equity increased by $0.2 billion due to stock consideration issued for the merger.

Many of Berkshire’s financial condition metrics improved during the year as a result of its operating strategies. Equity/assets improved to 13.3% from 12.7%shareholder distributions. The Common Equity Tier 1 Capital ratio remained strong at 12.4% at year-end. Year-end 2022 book value per share measured $21.51 and the non-GAAP financial measure of tangible equity/tangible assets improved to 9.2% from 8.6%. The liquidity measure of loans/deposits improved to 92% from 101%. Nonperforming assets remained unchanged at 0.3% of total assets. Book value per common share increased by 4% to $34.65 and the non-GAAP financial measure of tangible book value per common share increased by 7% to $22.56.

Investment Securities.The securities portfolio was reduced in 2019 to decrease the use of leveraged investments and return the related capital to shareholders so that the balance sheet is more focused on and funded by its community banking franchise. The investment portfolio decreased by $149 million in 2019. The SI Financial merger added $143 million in securities, and all other investmentsmeasured $20.95. These measures were reduced by approximately $3.93 per share as a net amountresult of $292 million, which was a 15% reduction from the starting balance.after-tax unrealized bond loss.

Investments: Short-term investments decreased by $978 million, or 64%, to $540 million, or 5% of period-end assets, as excess liquid funds were reinvested into loans in the rising rate market.

The portfolio balance stoodof investment securities decreased by $515 million, or 20%, to $2.03 billion, measuring 17% of period-end assets, compared to 22% at $1.7 billionthe start of the year. The Company allowed net run-off of investment securities to provide funds for loan growth. The net runoff tempered the Company’ exposure to unrealized bond losses in the rising interest rate environment. This helped to offset the impact of a lengthening of securities average lives due to slower prepayments of the mortgage related securities which constitute the bulk of the portfolio. Excluding short-term treasury securities, net monthly run-off from proceeds of maturities, amortization, and prepayments of investment securities was approximately $20 million per month based on conditions at year-end 2019. 2022.

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The Company generally maintained the distribution of the portfolio with a continuing emphasis on agency backed pass throughis high quality, and has an average debt securities and collateralized mortgage obligations which are targeted to manage prepayment risk. Portfolio credit risk was reduced with the sale of lower rated corporate obligations. Although new corporate and other bonds were added through the merger. The average life of the bond portfolio was 4.26.9 years at period-end, compared to 5.8which was increased from 4.6 years at the start of the year reflecting higher prepayment speeds related to lower interest rates that developed during the year. The fair value of investment securities was a 2.0% premium to book value at period-end, compared to a 1.2% discount at the start of the period due primarily to higher bond pricesslowing prepayment speeds of mortgage related instruments resulting from lower long-termthe significant increase in interest rates. At period-end, all debtThe investment portfolio yield was 2.20% in the fourth quarter of 2022, compared to 2.04% in the fourth quarter of 2021. The investment portfolio is viewed as a significant source of liquidity for the Bank, as 93% of the $1.4 billion available for sale bond portfolio consists of Agency mortgage related products and Treasury notes.

The portfolio of available for sale investment securities which were rated by public rating agencies had an investment grade rating. A totalunrealized loss of $89$238 million, in debt securities was not rated by rating agencies. Allor 14.3% of these securities were either pre-funded with U.S./Agency collateral or rated “pass” or higher in the Company’s internal ratings system except forcost at year-end 2022, compared to an unrealized loss of $4 million, in unrated performing local municipal obligations and one substandard $8 million economic development bond which was performing in accordance with its terms. During the year, there were no impairments recorded and all securities were performing. The fourth quarter 2019 securities yield was 3.31% compared to 3.34% in the same quarteror 0.2% of 2018.

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Loans. The loan portfolio increased by $459 million, or 5%, in 2019cost, at year-end 2021, due to the SI Financial acquisition, which was substantially offset byimpact of rising interest rates during 2022. The unrealized loss is a component of other comprehensive income but has no impact on bank regulatory capital. If portions of this loss were recognized through sale, this would reduce regulatory capital. The Company monitors the releaseimpact of balances across most loan categories basedthe unrealized loss on the Company’s strategic review to deleveragebook value of capital and focus onit views its community banking mission. A summaryposition as within the range of changespeers in the loancurrent environment. Based on year-end 2022 conditions, the unrealized loss is expected to accrete into book value as the bond portfolio is as follows:
(In millions) December 31, 2018 Balance Acquired SI Financial Balances All Other Net Change December 31, 2019 Balance
Total commercial real estate $3,400
 $624
 $10
 $4,034
Commercial and industrial loans 1,980
 244
 (383) 1,841
Total commercial loans 5,380
 868
 (373) 5,875
         
Total residential mortgages 2,566
 375
 (256) 2,685
         
Home equity 377
 58
 (54) 381
Auto and other 720
 2
 (161) 561
Total consumer loans 1,097
 60
 (215) 942
Total loans $9,043
 $1,303
 $(844) $9,502

The Company views SI Financial’s historic loan origination and management practices as generally conformingseasons through its 6.9 year average life with the Company’s practicesexpectation that the securities return to a par value at maturity.

Total Loans. Total loans increased by $1.51 billion, or 22%, to $8.34 billion in 2022. Growth was concentrated in residential real estate loans, which increased by $823 million, or 55%, to $2.31 billion. Commercial loans increased by $634 million, or 13%, to $5.52 billion. In addition to improved customer demand and industry norms and the acquired loans are not viewed as significantly changing the Company’s overall credit risk profile. The SI Financial loans were recorded at a $45 million (or 3.3%) discount to gross carrying value.

Excluding acquired SI Financial loans, most major loan categories decreased in 2019. The decrease in commercial and industrial loans included reductions in national syndicated and participated loans. The Company also discontinued originating commercial aircraft loans and sold a portionexpansion of the portfolio balance. Residential mortgages declined due primarily to accelerated prepayments when interest rates unexpectedly declined. Additionally there were lower net purchases of mortgage pools from community banks in the region. The Company discontinued the origination of indirect auto loans in the first quarter of 2019, which was the primary cause for the decrease in consumer loans.

This reflected the Company’s decision to exit certain assets with lower profitability and lower relationship potential. The Company’sCompany's lending teams, remain active serving qualifying credit demandloan growth in 2022 was impacted by slower prepayment rates due to the rising rate environment during the year.

Berkshire has expanded its residential mortgage lending function to be more in line with its strategic positioning in its markets and following selective criteria within order to reinvest excess liquidity that had accumulated from loan run-off in earlier periods. The majority of originations were produced by an emphasis on credit quality and overall relationship potential and profitability.expanded team of in-house mortgage originators. The Company has also been developing third party mortgage channels, including flow originations from correspondents in its markets. This expansion produced high mortgage growth in 2022 despite the market contraction resulting from rising interest rates. Most production shifted towards jumbo 7/1 adjustable-rate mortgages that were held for investment. The Company has also expanded its secondary marketing capabilities with a goal of increasing the volume of conforming mortgages originated for sale in future periods. The Company’s goal is expanding its SBA lending operations, sellingto build customer relationships from this portfolio. The mortgage loan yield decreased to 3.56% in the guaranteed portionfourth quarter of its originations into2022, compared to 3.82% in the secondary market asfourth quarter of 2021, reflecting shifts in the product mix. Due to the lag in application and processing pipelines, the portfolio yield began to increase in the latter part of the year from the flow of higher rate new originations.

Commercial loan growth in 2022 resulted from the expansion of the commercial team, together with solid credit demand and supportive economic and credit conditions. Commercial loans had declined in earlier periods and reached a fee-oriented business activity.

growth inflection point in the fourth quarter of 2021, with growth in all four quarters of 2022. For the longer term, the Company’s primary lending focus is on itsyear, major areas of growth were in commercial banking business across its franchise footprint. Commercial lending is organized around four major lending activities:multifamily loans, non-owner occupied commercial real estate, middle market banking,and asset-based lending commercial and business banking. Commercialindustrial balances. These real estate loans constituted 62%were spread across most of the major categories or property types. The Company measures its commercial real estate loans in accordance with regulatory monitoring guidelines and definitions. Total commercial real estate measured 259% of regulatory capital at year-end 2022 and construction loans measured 26% of regulatory capital.

Through loan selection, the Company shifted commercial real estate loan production towards credits with lower loan-to-value ratios during the year to reduce impacts of potential future recessionary conditions on property valuations.The Company manages commercial real estate loan concentrations within limits by property type.Due to potential shifts in workforce patterns, commercial office loans are subject to heightened monitoring.Excluding construction loans and medical and educational properties, the commercial office portfolio totaled approximately $548 million at year-end 2022, consisting primarily of suburban properties.There were no office property loans delinquent at that date.

Inflation has contributed to an increase in commercial borrowing demand, while the related increase in interest rates has raised borrowing costs, potentially restraining demand. The gathering impact of higher rates is expected to dampen economic conditions, resulting in potentially slower portfolio growth in future periods. Due primarily to commercial loans tied to short term indices, such as LIBOR or Prime, the commercial loan yield increased by 2.06% to 5.78% in the fourth quarter of 2022 from 3.72% in the fourth quarter of 2021. The Company’s
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underwriting includes an analysis of sensitivity to higher interest rates for most of its variable rate loans. Many of the larger variable rate commercial loans are backed by interest rate swaps which have the impact of fixing the interest cost to the borrower, thereby reducing the credit risk of higher interest rates.

After midyear, the Company announced that it would cease originating new loans in its Firestone Financial specialty lending; operation and allow the portfolio to run-off. This was a strategic decision in the context of Berkshire’s BEST plan to focus on core markets and products. The Firestone portfolio stood at $133 million at period-end and continues to have strong credit performance in line with its long history.

Consumer loans increased by $53 million, or 12%, to $501 million in 2022. Growth was driven by consumer unsecured loans originated through the Company’s partnership with the fintech Upstart. This portfolio totaled $140 million at period-end, and most of these loans were originated during the first half of the year and were generally subject to the Company’s prime underwriting standards. In July 2022 the Company announced that, due to the prevailing economic uncertainty, it was ceasing new originations through this partnership. Credit performance of this portfolio has exceeded the Company’s expectations. The yield on the consumer portfolio increased to 7.00% in the fourth quarter of 2022 from 3.96% in the fourth quarter of 2021 due to both the higher yield on Upstart loans and the increase in the Prime rate which is the index rate for most home equity loans.

Overall loan yields increased from the fourth quarter of 2021 due mainly to increases in market interest rates, primarily in relation to loans repricing within three months. The Company measures its loan beta, which is the ratio of the change in loan yields to a market index. Compared to the average federal funds target rate, the beta for the total loan portfolio measured 51% comparing the fourth quarter of 2022 to the fourth quarter of 2021. Comparing the most recent quarter to the linked quarter, the loan beta was 42%. The magnitude and consistency of these betas primarily reflects the large volume of loans contractually repricing based on Prime. LIBOR, or SOFR based indices.

At year-end 2022, 45% of total loans were scheduled to mature or reprice within three months. contributing to the modeled asset sensitivity of the Company’s interest rate risk profile at that date. This is down from 50% at year-end 2021.

Asset Quality and Credit Loss Allowance:Most major asset quality metrics remained solid as of year-end 2022, with many metrics at better levels than pre-pandemic. Total delinquent and non-accruing loans measured 0.60% of total loans at year-end, 2019. Berkshire’sthe lowest in more than a decade. Non-accruing loans measured 0.37% of total non-owner occupied commercial real estate exposure measured 238% of regulatory capital at period-end,loans, compared to 250%0.52% at year-end 2021. Annualized net loan charge-offs measured 0.27% of average loans in 2022, compared to 0.29% in 2021. Charge-offs were concentrated in the second half of the year in one commercial and industrial credit which filed for bankruptcy in the fourth quarter. The $7 million remaining carrying balance of this loan was the largest component of year-end non-accruing commercial and industrial loans. Non-accruing loans declined in other major loan categories.

At period-end, accruing troubled debt restructurings totaled $12 million and accruing loans over 90 days delinquent totaled $7 million. Total criticized loans decreased to 2.3% of loans from 3.5% of loans at the start of the year, including classified loans which decreased to 1.4% of loans from 2.1% of loans. Classified loans include accruing substandard loans, which are regarded as potential problem loans and comparedwhich declined to 1.1% of loans from 1.6% during the 300% regulatory monitoring guidelines (based on regulatory definitions). Construction loan exposure was 37% of bank regulatory capital at year-end 2019, compared to 34% at year-end 2018, and compared to the 100% regulatory guideline. Berkshire monitors its commercial real estate lending risk using the enhanced processes required for banks exceeding the monitoring thresholds even though it is well margined below those thresholds.year.

The Bank originates SBA 7(a)allowance for credit losses on loans for sale through its 44 Business Capital division (primarily in the mid-Atlantic area), as well as direct loans by its business banking teams throughout its regions. Based on the annual SBA national originations rankings as of September 30, 2019, Berkshire was among the top 30 originators both in loan count and dollars loaned. Most earnings related to SBA lending are included in loan fee income arising from the sale of guaranteed portions of SBA loans.

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The fourth quarter loan yield decreased to 4.52% in 2019 from 4.94% in 2018. The contribution from purchased loan accretion decreased to 0.13% from 0.37% for these periods. The reduction in market interest rates also contributed to the decrease in portfolio yield.

Asset Quality. At period-end, non-performing assets were 0.31% of total assets. Net loan charge-offs were 0.35% of average loans in 2019, of which 0.17% was related to the previously discussed large commercial loan charge-off. The balance of troubled debt restructurings decreased to $19$96 million at year-end 2022 from $27 million at the start of the year. At year-end, the total contractual balance of purchased credit impaired loans was $147 million, with a $61 million carrying value. This balance includes taxi medallion loans acquired at a significant discount from Commerce Bank, with a net carrying value of $23$106 million at year-end 2019.

Loan Loss Allowance.2021. The determination of the allowance for loan losses is a critical accounting estimate. The Company’s methodologies for determining the loan loss allowance are discussed in Item 1 of this report, and Item 8 includes further information about the accounting policy for the loan loss allowance and the Company’s accounting for the allowance in the Consolidated Financial Statements.

As of December 31, 2019 and 2018, the allowance for loan losses totaled $63.6 million and $61.5 million, respectively. The allowance for loan losses is broken down between a general component reserve (ASC 450) and specific reserve components (ASC 310). Specific reserves on individually evaluated loans amounted to $0.4 million and $0.3 million as of December 31, 2019 and 2018, respectively, with the remaining allowance being the general component of the calculation in accordance with ASC 450. The general component of the allowance for loan losses totaled approximately $63 million which consisted of $44 million attributable to observable historical data, adjusted for a temporal estimate of the incurred loss emergence and confirmation period and approximately $19 million attributable to qualitative adjustments. The breakdown between historical data and qualitative adjustments were consistent in the prior periods.

Because of the accounting for acquired loans, some measures of the loan loss allowance are not comparable to periods prior to the acquisition date or to other financial institutions. Loans acquired in business combinations totaled $2.3 billion, or 25% of total loans at year-end 2019, compared to $1.7 billion, or 19% of total loans at year-end 2018.

The loan loss allowance increased by 3% to $64 million in 2019. The allowance decreased to 0.67% of loans at year-end 2019 compared to 0.68% at year-end 2018. For business activities loans, the ratio of the allowance to total loans increased to 0.80% from 0.76% of related loans. For acquired loans, this ratio decreased to 0.27%1.15% from 0.35%1.55%. This decline was primarily due to a reduction in the expected losses from economic and social disruptions related to COVID-19 conditions, as well as the general improvement in asset quality measures. The year-end allowance was based on a baseline economic forecast of ongoing economic growth but included a qualitative assessment of risks related to market and inflation conditions and future possible recession conditions. The allowance covers all current expected credit losses for all loans. In relation to outstanding loans, the allowance for all categories of loans decreased except for consumer loans due to the addition of the SI Financial loans at fair value.Upstart loans. The allowance provided 1.6X coverageexpected average lives of year-end non-accrual loans in 2019 compared to 1.9X in 2018.

The credit risk profilemost categories of the Company’s loan portfolio is described in Note 8 - Loan Loss Allowance of the Consolidated Financial Statements. The Company’s risk management process focuses primary attention on loans with higher than normal risk, which includes loans rated special mention and classified (substandard and lower). These loans are referred to as criticized loans. Including acquired loans, they totaled $237 million, or 1.8% of total assets at year-end 2019, compared to $189 million, or 1.5% of total assets at year-end 2018. Criticized loans from business activities increased to $146 million from $114 million. Criticized acquired loans increased to $92 million from $76 million, including acquired SI Financial loans. The increase in criticized loans from business activities was due to an increase in loans rated special mention. Substandard business activities loans decreased during the year.

The Company views its potential problem loans as those loans from business activities which are rated as classifiedyear, reflecting the strong portfolio growth and continue to accrue interest. These loans have a possibility of loss if weaknesses are not corrected. Classified loans acquired in business combinations are recorded at fair value and are classified as performing at the time of acquisition and therefore are not generally viewed as potential problem loans. In 2019, potential problem loans decreased to $49 million from $61 million.


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As discussed in Note 1 - Summary of Significant Accounting Policies of the Consolidated Financial Statements, in June 2016, the FASB issued ASU No. 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The ASU requires companies to measure allslower expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Forward-looking information will now be used in credit loss estimates. ASU No. 2016-13 is effective for interim and annual periods beginning after December 15, 2019. The Company is in the process of finalizing the required changes to loan loss estimation methodologies and processes as a result of the new accounting guidance. The Company is finalizing its control environment regarding the new processes, data validations, and model validation. CECL is expected to increase the allowance for credit losses, including the impact of reclassifying non-accretable credit discounts on existing purchased credit-impaired loans to the reserve. This increase to the allowance for credit losses does not include our medallion portfolio. Loans will have a resulting increase for the non-accretable credit discount and a negative adjustment to retained earnings for the remaining credit losses for financial assets.

prepayment speeds.
Other Assets. At year-end 2019, the balance of payroll deposits totaled $744 million, an increase of $277 million over the prior year-end. The overnight funds were held in overnight investments, which increased by $388 million. The Company has also increased its use of short-term investments during 2019 to better match its liquidity related to payroll deposit balances which fluctuate daily. Several other asset accounts increased due to the SI Financial acquisition, including goodwill. Assets from discontinued operations primarily reflect mortgage loans held for sale by the Company’s national mortgage banking operation. The $114 million increase in Other Assets included impacts from the SI Financial acquisition as well as $84 million in right of use assets related to the adoption of a new lease accounting standard.

Deposits:Deposits and Borrowings: Total deposits increased by $1.4$258 million, or 3%, to $10.3 billion during 2022. Excluding the $474 million increase in payroll deposits and the $107 million decrease in brokered deposits, total deposits decreased by $109 million, or 15%1%, due primarily to a $156 million, or 5%, decrease in 2019 including the acquired SI Financial deposits. A summary of changes in deposits is below:non-interest bearing
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(In millions) December 31, 2018 Balance Acquired SI Financial Balances All Other Net Changes December 31, 2019 Balance
Demand $1,603
 $258
 $23
 $1,884
NOW and other 1,122
 138
 233
 1,493
Money market 2,245
 190
 94
 2,529
Savings 724
 164
 (47) 841
Time deposits 3,288
 585
 (284) 3,589
Total deposits $8,982
 $1,335
 $19
 $10,336
        
Note:       
Total payroll deposits $467
 $
 $277
 $744
Total brokered deposits $1,419
 $19
 $(225) $1,213

demand deposit balances. The acquired deposits represented a market extension for Berkshire and are viewed as an attractive and stable core funding source. Due to its strategic asset reductions, the Company reduced its use of more expensive wholesale funding, including reduced brokered deposits. The Company’s payroll deposits were mostlyfluctuate daily, and totaled $1.48 billion at year-end, most of which was in NOWmoney market deposit balances at year-end.

Deposit activity included the impact of increased customer spending rates as well as market competition from higher yielding investment instruments in the rising interest rate environment. The Company increased its promotions of time and money market balances at year-end 2019. The Company consolidated eight branch offices in 2019. Deposit retention for these offices and for acquired balances was viewed by management as good and within the expected range through year-end. Deposit retention relatedaccounts tied to branch consolidations has been aided by the Company’s MyBanker program.demand deposit accounts.

The average fourth quarter cost of deposits increased slightlyyear-over-year by 0.50% to 1.11%0.69% by from 0.19%, including a 0.36% increase over the third quarter of 2022. The cost of interest-bearing deposits increased by 0.70% to 0.98% from 0.28% due primarily to a 1.00% increase in 2019the cost of money market deposits to 1.16% in the fourth quarter of 2022 from 1.07%0.16% in 2018. Deposit costs have benefited from the accretionfourth quarter of a fair value mark on the acquired SI Financial deposits,2021.

The Company measures its deposit beta, which is producing a $2 million per quarter benefit as partthe ratio of the purchase accounting accretion from this transaction. This reduced quarterly overallchange in deposit costs by around 7 basis points; this accretion is scheduled to be completed ina market index. Compared to the secondaverage federal funds target rate, the deposit beta measured 25% for the fourth quarter of 2020.


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Borrowings and Other Liabilities:Total borrowings decreased by $690 million, or 45%, in 2019. This2022 compared to the fourth quarter of 2021, which was due to a reduction in short term FHLBB advances, partially offset by an increase in longer term FHLBB advances. The reduction in borrowings was part of the Company’s reduction in higher cost wholesale funds as a result of its asset deleveraging strategy, and was net of $153 million in borrowings acquired with SI Financial. The Company is also using some overnight payroll funds to invest in short term investments rather than to reduce short term funding. Borrowings activity also reflected the Company’s liquidity management strategies afterlast full quarter before the Federal Reserve Bank initiated unusual interventionsbegan raising interest rates. The Company anticipates that the deposit beta will continue to increase into a possible range of 30-40% by the end of the interest rate cycle, depending in short term funding marketspart on shifts in the third quarter of 2019. As a result, the Company lengthened its funding structurebalances from lower cost accounts to reduce risk from unexpected short term market fluctuations.higher cost accounts.


WholesaleThe Company’s wholesale funds consist of brokered deposits and borrowings. Wholesale funds decreased by $896$93 million, or 44%27%, to $2.0$246 million, or 2% of assets, from $340 million, or 3% of assets, in order to reduce the balance of higher cost funds.

On June 30, 2022, Berkshire completed the sale at par of $100 million in subordinated notes bearing interest at a fixed rate of 5.5% for the first five years. The notes will then reset quarterly to a floating rate per annum equal to a benchmark rate which is expected to be the Three-Month Term SOFR, plus 249 basis points. The notes have a ten year final maturity and generally may be called at par after five years. Berkshire is the first public U.S. community bank holding company with under $150 billion in total assets to issue a Sustainability Bond. The Company intends to use an amount equal to the net proceeds of its Sustainability Bond issuance to finance or refinance new or existing social and environmental projects consistent with its Sustainable Financing Framework. Sustainalytics, a Morningstar Company, and the global leader in high-quality ESG research, ratings, and data, has independently verified that Berkshire’s Sustainable Financing Framework "is credible and impactful and in alignment with” International Capital Market Association (ICMA) guidelines and principles.

On September 28, 2022, the Company prepaid the balance of its existing $75 million in subordinated debt bearing interest at 6.875% which became callable for the first time on that date since the original issuance ten years ago.

Derivative Financial Instruments: The notional amount of derivative financial instruments totaled $4.52 billion at year-end 2022, compared to $3.71 billion at year-end 2021.The increase was primarily due to $800 million in interest rate swaps and collars on commercial loans recorded as cash flow hedges in the second half of the year. This was in response to the increased sensitivity to a downward interest rate shock following the rapid rise in market interest rates during the year.The fair value of derivative financial instruments was a liability of $43 million at year-end 2022, compared to an asset of $43 million at year-end 2021, due to the Company’s strategic asset reduction strategy. The Company measuresimpact of changes in interest rates on the ratiovalue of its wholesale fundsoutstanding commercial loan interest rate swaps.

Shareholders' Equity: Total shareholders’ equity decreased by $228 million, or 19% to total assets$954 million in 2022. This decrease was primarily due to a $178 million net other comprehensive loss resulting mostly from the previously discussed unrealized loss on debt securities available for sale as a measureresult of liquidity. This ratio improved,the increase in market interest rates. Additionally, the Company repurchased $125 million in common shares in 2022, representing approximately 9% of shares outstanding at year-end 2021.

The unrealized securities losses are not counted against regulatory equity. As a result, the decrease in regulatory capital was more modest and reflected shareholder distributions through stock repurchases and dividends. Including the impact of the loan growth, the Common Equity Tier 1 Capital remained relatively strong, decreasing to 15% at period-end12.4% from 24%15.0 at the start of the year. The fourth quarter cost of borrowings increasedSimilarly, the risk-based capital ratio remained comparatively strong at 14.6% compared to 2.77% in 2019 from 2.67% in 2018 due to17.3% at the higher proportionate amount of more costly subordinated debt. Because borrowings decreased as a funding source, the fourth quarter cost of funds decreased to 1.23% in 2019 from 1.31% in 2018. This was an important objectivestart of the Company’s strategyyear.

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Across the banking industry, the unrealized losses on available for sale investment securities have led to help mitigatesignificant compression of book value and the non-GAAP financial measure of tangible book value. The Company’s
book value per share decreased by $2.79 to $21.51 and period-end equity/assets decreased from 10.2% to 8.2%. Tangible book value per share decreased by $2.74 to $20.95, and the period-end ratio of tangible common equity/tangible assets decreased from 10.0% to 8.0%. The 2022 comprehensive loss of asset yield due to less benefit from purchase accounting accretion.

The category of Other Liabilities increased by $112 million in 2019, including the impacton bonds represented approximately $3.93 per share of the SI Financial acquisition. Additionally, withdecreases in the adoptionabove per share book value metrics.

During the first nine months of the new lease accounting standard,2022, the Company recorded in Other Liabilities a total lease liability of $81 million, in additioncontinued the quarterly shareholder dividend at $0.12 per share level it was reduced to the $84 million lease right of use asset previously discussed. Other Liabilities also were impacted by a $47 million increase in derivative liabilities accompanied by a $45 million increase in derivative assets in Other Assets, related to hedge fair values at period-end.

Derivative Financial Instruments:The notional balance of derivative financial instruments increased to $4.1 billion from $3.3 billion during 2019. This was primarily due to a $0.6 billion, or 24% increase in derivatives related to interest rate swaps on commercial loans, including customer swaps and back-to-back hedges with national counterparties. This growth included swaps acquired with SI Financial.

Shareholders’ Equity:Shareholders’ equity increased by $206 million, or 13%, in 2019 due primarily to the issuance of $176 million in common stock as SI Financial merger consideration. Retained earnings contributed $52 million, which was offset by $53 million in stock repurchases. Other comprehensive income contributed $25 million, which was primarily due to unrealized gains on investment securities reflecting the price impact of lower interest rates at year-end 2019.

The Company’s Board approved a 2.4 million share one year stock buyback program in March 2020. Repurchases are subject to market conditions and the Company’s financial condition, among other factors. Repurchases are targeted in part as a means to return excess capital to shareholders based on capital freed-up as a result of the asset reductions being undertaken as a resultpandemic beginning in the third quarter of its strategic review. Repurchases were begun in June. As of year-end 2019,2020. On November 4, 2022, the Company announced that it had repurchased 1.726 million shares at an averageincreased its quarterly dividend to shareholders by 50% to $0.18 per share. This reflected growth in earnings since the announcement of the BEST strategic transformation plan in May 2021. The $0.18 dividend represented a yield of approximately 2.6% based on Berkshire’s closing share price of $30.56 per share.$27.44 on November 3, 2022 and was equivalent to a 29% payout compared to third quarter 2022 adjusted earnings.

The Company’s goal isTotal shareholder distributions through stock repurchases and dividends measured $149 million in 2022. In January 2023, the Company announced a new 2023 stock repurchase program totaling $50 million, which was equivalent to maintain or improve capital metrics while returning excess capital to shareholders. Forapproximately 4% of outstanding shares based on the year 2019,share price at the ratio of equity/assets improved to 13.3% from 12.7%. The non-GAAP ratio of tangible equity to tangible assets improved to 9.2% from 8.6%. The Company has a capital planning policy, including a framework conforming to regulatory expectations for annual stress testing and reporting. Capital stress testing generally follows the mandatory process required for larger banks. The Company’s policy is to maintain sufficient capital such that the modeled ratios remain above the well capitalized benchmarks in the severely adverse maximum stress scenario. The capital policy targets a capital plan that provides adequate capital to support the Company’s three year strategic plan. The policy, plan, and stress test results are annually reviewed by management and Board committees responsible for risk oversight.

Subsequent to year-end, 521,400 unregistered common shares were issued from treasury for the conversion of approximately halftime of the outstanding participating preferred shares in accordance with the contracted conversion terms. The common equivalent impact of these shares has previously been included in operating results per share.announcement.

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COMPARISON OF OPERATING RESULTS FOR THE YEARS ENDED DECEMBER 31, 20192022 AND 20182021

Summary:Revenue and expense in 2019 included the SI Financial operations acquired on May 17, 2019. As a result, many categoriesBerkshire reported net income of revenue and expense increased in 2019 over the same period of 2018. Additionally, operations in 2019 included the benefit of restructuring actions in both years, and the benefit of the acquired Commerce Bank operations which were being fully integrated in the first half of 2018. Earnings$93 million, or $2.02 per share reflectedin 2022, compared to net income of $119 million, or $2.39 per share in 2021. In 2021, the shares issued as merger consideration forCompany recorded a pre-tax gain of $53 million on the SI Financial acquisition. References to revenuesale of its Mid-Atlantic branch operations and expense in this discussion are generally related to continuing operations unless otherwise noted. In 2019,its insurance and other operations. The Company designated its FCLS national mortgage banking operations as discontinued anduses the financial statements in all periods reflect this designation.

The comparison of operating results was previously discussed in the introductory summary of Management’s Discussion and Analysis. Year-over-year profitability declined primarily due to the $16 million charge related to the write-off of one commercial loan due to alleged fraud. Profitability was also adversely impacted by a lower net interest margin due to the decline in purchased loan accretion, which had been anticipated, as well as the impact of lower interest rates on the Company’s asset sensitive balance sheet. Total purchase accounting accretion decreased to $14 million in 2019 from $23 million in 2018. The Company undertook various initiatives following its strategic review, which has previously been described, to help mitigate these margin impacts. Operating results were also lower due to higher merger charges related to the completion and integration of the SI Financial acquisition.

The Company measures the non-GAAP financial measure of adjusted earningsincome to focus on earningsassess its performance, with component measures of adjusted revenue and adjusted expense. These measures exclude items not viewed as related to ongoing operations, including the 2021 sale gains and excluding items describedconsolidation expenses in the reconciliation of non-GAAP financial measures which was set forthboth years.

Adjusted income increased in an earlier section of this report.2022 by 20% to $101 million compared to $84 million in 2021. This reflected a 9% increase in adjusted revenue and flat adjusted non-interest expense. Adjusted earningsincome per share declinedincreased by 14% for30% in 2022 to $2.19 from $1.69 in 2021. This reflected the year, and were down 6% excluding the impactfurther benefit of the above-noted loan write-off.stock repurchases in both years.

The Company’s2022 return on equity was 5.7% in 2019, compared to 6.8% inmeasured 7.76% and the prior year. Its non-GAAP measure of adjusted return on tangible common equity was 11.3% compared to 13.5% formeasured 8.94%. Reflecting the improvement during the year, these respective periods. The Company focuses on this measure as important to its shareholder value, as well as measuring its internal capital generation to support operations, dividend growth,measures reached 10.06% and its capital metrics supporting the balance sheet.

Revenue:Net revenue from continuing operations increased in 2019 by $19 million, or 4%, to $449 million in 2019 compared to the prior year, including acquired SI Financial operations. This increase was divided between net interest income and non-interest income. The SI Financial operations reported 2018 net revenue of $56 million in 2018; these operations were acquired on May 17, 2019. The first year pro forma revenue benefit of the SI Financial combination as set forth in the notes to the financial statements indicates a proforma full year revenue benefit of $67 million, including an estimated $11 million benefit from purchase accounting accretion. On a per share basis, net revenue decreased by 2% to $9.09 in 2019 from $9.31 in 2018, primarily reflecting the decrease in the net interest margin. Annualized revenue per share measured $9.059.83% respectively in the final quarter of 2019.the year. The 2022 return on assets measured 0.82% and the non-GAAP measure of adjusted return on assets measured 0.89%. For the final quarter, these measures increased to 1.08% and 1.00% respectively.

The measure of Pre-tax Pre-provision Net Revenue (“PPNR”) totaled $125 million in 2022, and the non-GAAP measure of adjusted PPNR totaled $136 million. For the final quarter, these measures totaled $48 million and $45 million, respectively.
Net Interest Income:
Revenue:Net interest income from continuing operations Total net revenue decreased by 5% year-over-year due to the impact of the $53 million in sale gains in 2021. The non-GAAP measure of adjusted revenue excludes these gains and other gains and losses. Adjusted revenue increased by $9 million, or 3%, in 2019 compared to 2018. This growth was9% due to a 9%an 18% increase in average earning assets,net interest income which was partially offset by a 22% decrease in non-interest income excluding gains and losses. Adjusted revenue comparisons between the two years were impacted by the sale of insurance operations and mid-Atlantic branch operations, which contributed to 2021 operating revenues for nine months before their sale.

Net Interest Income:Net interest income increased year-over-year by $53 million, or 18%. The netinterest margin increased by 25%, increasing by 66 basis points to 3.26% from 2.60%. The margin rose to 3.84% in the final quarter of the year. While average earning assets decreased year-over-year by 6%, the Company benefited from the $355 million, or 5% increase in average loans. The increase in the net interest margin. margin reflected both from the benefit of higher interest rates, as well as the reinvestment of funds from short term investments into loans.

Per the early discussion of financial condition, the 2022 cumulative fourth quarter loan beta was 42%, while the deposit beta was 14%. This difference contributed substantially to the net interest income generated as the average target federal funds rate increased by 359 basis points to 3.84% in the fourth quarter of 2022 compared to 0.25% in the fourth quarter of 2021.

The shift from low yielding short-term investments into higher yielding loans also contributed to the increase in average earning assets includednet interest income during the year. Additionally, the shift from some investment securities into loans further supported the increase in net interest income.

The Company’s models anticipate that the full cycle deposit beta will be in the 30-40% range. The Company anticipates that the increase in deposit costs may cause a reduction in the net interest margin in future periods based on the interest rate outlook at year-end 2022. The Company’s models indicate that the Company had modest positive interest rate sensitivity at year-end 2022, as discussed in Item 7A on market risk.At year-end 2022, market expectations anticipated further increases in short-term interest rates in 2023.

Non-Interest Income: Total fee income decreased year-over year by $20 million, or 24%. All major categories of fee income decreased except for deposit related fees, which increased by $2 million, or 7%. Insurance fees decreased by $7 million due to the sale of insurance operations in 2021. Loan fees decreased by $13 million, or 38%, primarily due to an $8 million decrease in SBA originations related revenues reflecting changes in the structure of the program and market spreads. Berkshire remained among the top 20 bank originators of SBA 7-A
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guaranteed loans in the U.S. Additionally, loan servicing fee revenue decreased by $2 million due to an outsourcing initiative in 2022. Mortgage banking fees decreased by $2 million, or 89%, as most mortgage originations were designated held for investment.

Provision for Credit Losses on Loans: The loan loss provision was an expense of $11 million in 2022 compared to a benefit of $500,000 in 2021. In both years, provision expense benefited from a release of reserves for expected pandemic related credit losses which did not emerge, including the impact of approximately $1.48 billiongovernment support measures. The year-over-year increase also reflected the resumption of loan growth in earning assets acquired from SI Financial2022 compared to loan contraction in 2021. The Company has steadily reduced the coverage of its allowance for credit losses on May 17. Thisloans based on improvements in asset quality and credit loss expectations. The balance of the allowance for credit losses on loans decreased to $96 million at year-end 2022 compared to $106 million at year-end 2021.

Non-Interest Expense:Comparisons of non-interest expense year-over-year were impacted by the sale of insurance and branch operations at the end of the third quarter of 2021 and the reinvestment in frontline bankers and technology. Comparisons are also affected by consolidation costs recorded in both years, primarily for branch consolidations, along with premises and operations initiatives.

Total non-interest expense increased year-over-year by $3 million, or 1%. Adjusted non-interest expense was offset by a net declineflat. Restructuring and other non-operating expenses totaled $9 million in other average earning assets due2022 and $6 million in 2021. The Company consolidated six branch offices in 2022 and 16 branch offices in 2021. Including the 8 branches related to the Company’s strategic initiativemid-Atlantic branch operations which were sold, total branches decreased by 30 offices over the last two years to reduce less strategically important loans and investments100 branches at year-end 2022 compared to 130 branches at the beginning of 2021.

Occupancy related expenses decreased year-over-year by $4 million, or 10%. Technology related expenses increased by $2 million, or 5%. Professional expense decreased year-over-year by $4 million, or 24%, due primarily to elevated charges in orderthe first quarter of 2021. Total full-time equivalent staff measured 1,310 positions at period-end, compared to decrease expensive wholesale funding sources and related leverage.1,319 positions at the end of 2021.


TheReflecting the improved net interest margin decreased year-over-yearand strong expense control, as well as the exit from less efficient operations, the efficiency ratio improved to 3.17%64.3% in 2022 from 3.40%, and the contribution from purchase accounting accretion decreased70.0% in 2021. This ratio improved to 0.12% from 0.22%. The margin decreased further to 3.11%58.3% in the final quarter of the year including a 0.17% contribution from purchase accounting accretion. The benefit of purchase accounting accretion decreased primarily due to the seasoning of purchased credit impaired loans from prior bank acquisitions. Purchase accounting accretion also benefited from accretion related to acquired SI Financial time deposits, which are contributing approximately 7 basis points per quarter accretion benefit which is scheduled to mature in the second quarter of 2020. Recoveries of purchased credit impaired loans have been a primary source of purchased loan accretion in recent years. Under the new CECL accounting standard, future purchased loan recoveries will be posted to the loan loss allowance rather than to interest income.

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The yield on earning assets measured 4.47% in both 2019 and 2018, despite the decrease in purchased loan accretion. The cost of funds increased to 1.31% from 1.11%. These results included the impacts of interest rates that were rising in much of 2018 and then falling for the much of 2019, as well as thecumulative impact of the SI Financial acquisition. The fourth quarter yield on earning assets decreased to 4.27% from 4.64%, while the fourth quarter cost of funds decreased to 1.23% from 1.31%. These results included the benefit of the Company’s strategies to reduce the reliance on higher cost wholesale funding. The quarterly net interest margin decreased from 3.41% in the fourth quarter of 2018 to 3.17% in the first quarter of 2019 due to a decline in purchased loan accretion from a relatively high level in the fourth quarter of 2018. The quarterly margin decreased further to 3.11% in the fourth quarter of 2019, primarily due to the impact of unexpected market interest rate cuts on the Bank’s asset sensitive balance sheet profile and the continued flattening of the yield curve throughout 2019.

Non-Interest Income. Non-interest income from continuing operations increased by $10 million, or 13%, in 2019 compared to 2018 due primarily to an $8 million swing in unrealized securities gains/losses which the Company views as non-operating in nature. Fee income increased by $3 million, or 4%, including the benefit of acquired operations. One major component of this income is SBA loan sale gains. Berkshire’s 44 Business Capital business generated record revenue in 2019. For the SBA fiscal year ended September 30, 2019, Berkshire’s team ranked as the 18th largest lender in the country for SBA 7A loan originations, advancing from 28th position in the prior SBA fiscal year. The category of Other Non-Interest Income includes income accrued on bank owned life insurance as well as any death benefits paid. This category also includes the amortization of tax credit investments related to tax credit benefits recorded to income tax expense.

Provision for Loan Losses. The provision increased year-over-year by $10 million, or 39%. As previously discussed, the Company is planning to adopt the new CECL accounting standard at the beginning of 2020. The posting of purchased credit impaired loan recoveries to the loan loss allowance under CECL may have the impact of reducing the provision for loan losses in this regard, compared to current accounting principles.

Non-Interest Expense.Non-interest expense from continuing operations increased year-over-year by $23 million, or 9%, including acquired operations. Merger related expense included the completion of the SI Financial merger. The Company focuses on its non-GAAP financial measure of adjusted expense which excludes merger charges and other items set forth in the reconciliation of non-GAAP measures. Adjusted expense increased by $17 million, or 7%.

Expenses in 2019 benefited from $3 million in FDIC premium rebates as a result of a return of FDIC reserves to smaller U.S. banks. Professional services expense increased due to legal cost and settlements. The category of other expense increased due to uninsured losses on check items as well higher loan workout expense. The full year efficiency ratio moved unfavorably to 55.6% in 2019 from 53.6% in 2018. The full efficiencies from the merger were not achieved until the fourth quarter of 2019.

Full-time equivalent staff in continuing operations totaled 1,550 positions at period-end, compared to 1,485 at year-end 2018; SI Financial reported approximately 284 full time equivalent positions at that date. At year-end 2019, full-time equivalent staff in the national mortgage banking operations designated as discontinued total 323 positions, compared to 432 positions at the start ofimprovements during the year.

Merger expenses recorded in 2019 related to the SI Financial acquisition, included severance expense, legal and professional transaction costs, and contract termination costs. Restructuring costs included employee severance, lease terminations, and contract termination costs related to the Company’s efficiency projects and branch consolidations. The loss from discontinued operations related to the Company’s national mortgage banking operations held for sale, including the write-down of related mortgage servicing right assets.

Income Tax Expense.Expense: Income taxes are discussed in a note to the Consolidated Financial Statements;financial statements; this note is important to an understanding of the results of operations.

The Company recorded a 19% effective tax rate measured 18% in 2019,2022 compared to 21%a 20% effective tax rate in 2018. As set forth in2021. Including both the federal and state benefits, the 2022 effective tax note, this reflectedrate benefited by 4.5% from tax exemptions on investment securities and other tax-advantaged investments. Including both the proportionate benefit offederal and state benefits, the effective tax advantaged income on lower pretax earnings, along with structural changes inrate was also reduced by 3.4% related to the Company’s tax position, including the impactscredit investment projects. These projects provided $0.03 per share in net income benefit in 2022 and $0.02 per share in 2021, net of the SI Financial acquisition.

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Discontinued Operations. Asamortization charges recorded to non-interest income. The Company actively pursues tax credit investment projects to provide financial support to community development projects as part of its strategic review,overall banking services while also generating an appropriate return on the Company decided at the beginning of 2019 to attempt to sell its national mortgage banking operations. These operations are not viewed as central to the Company’s current community banking focus. These operationsBank’s investment. In recent years these projects have been reclassified as discontinued operations for financial statement presentation purposes for all periods shown in the financial statements. These operations became unprofitable in 2018 as a result of depressed industry conditions due to lower market demand for mortgages as interest rates rose in that period. While industry conditions improved in 2019 as interest rates moved downwards during the year, these operations continued to operate at a loss. The net loss was equivalent to $0.08 per share in 2019, compared to $0.07 per share in 2018. Total revenue improved to $41 million in 2019 from $39 million in 2018, but remained below the $55 million recorded during the profitable year of 2017. Most of the $5.5 million pretax loss in 2019 was due to a $4.5 million charge to write-down mortgage servicing rights based on market indications at year-end.included historic rehabilitation, low-income housing, new markets and renewable energy generation investments.

Total Comprehensive Income. Income: Total comprehensive income includes net income together with other comprehensive income. Other comprehensive income, is principally driven bywhich primarily consists of unrealized gains/losses in the investment portfolio, which primarily reflect the impact of point-in-time interest rates on capital market prices. Falling interest rates at year-end resulted in $25 million in other comprehensive incomedebt securities available for 2019, while rising year-end interest rates resulted in a $12 million other comprehensive loss in 2018. When combined with net income reported in those years, totalsale, after tax. Total comprehensive income was $123a loss of $85 million in 2019,2022 compared to $93income of $85 million in 2018.

Quarterly Results. Quarterly2021. The loss in 2022 results for 2019 and 2018 are presented in a note to the Consolidated Financial Statements. Results for all of these periods have been discussed in previous SEC Forms 10-Q and 10-K, except for operations in the fourth quarter of 2019. Prior SEC filings for 2018 presented results including national mortgage banking operations in continuing operations, rather than as discontinued operations as shown in the quarterly results footnote in the 2019 financial statements. The second and third quarters of each year are often the strongest quarters due to generally higher business activity during the spring and summer. Quarterly results also vary depending on the timing of expenses that are excluded from the measure of adjusted earnings, including merger related expenses. Quarterly results are also affected by the timing of recoveries of purchased credit impaired loans as well as changesunrealized bond losses in the loan loss provision. The third quarter of 2019 was the first full quarter to include the operations of SI Financial, which was acquired on May 17, 2019.

COMPARISON OF OPERATING RESULTS FOR THE YEARS ENDED DECEMBER 31, 2018 AND 2017
Summary: Berkshire achieved record revenue, earnings, and return on assets in 2018. GAAP results included significant charges viewed as non-operating. Based on its non-GAAP adjusted measures, Berkshire produced improvement in its earnings per share and ROA measures. Berkshire’s national mortgage banking operations have been retroactively classified as discontinued for these periods. Net income increased in 2018 by $51 million, or 91%, to $106 million. Adjusted net income increased to $129 million from $91 million. On a per share basis, net income increased by 65% to $2.29 and adjusted net income per share increased by 22% to $2.79.

Operations in 2018 benefited from the lower federal tax rate, which reduced the Company’s effective tax rate by an estimated 10.8%. Results of discontinued operations have been excluded from adjusted net income.

The operating results of the Company further benefited from a full year of fully integrated First Choice operations in the Mid Atlantic and a partial year of the fully integrated Commerce operations in Eastern Massachusetts. The successful integrations of these business combinations were a critical focus for the Company. Operating results also benefited from organic loan growth and improved efficiency resulting from increased business scale. Additionally, most restructuring actions were expected to benefit subsequent earnings, including restructuring actions in 2017 and 2018. Operating results benefited from higher purchased loan accretion resulting from unanticipated high levels of recoveries of purchased credit impaired loans. Total purchased loan accretion measured $23 million in 2018, compared to $15 million in the prior year. The GAAP return on assets improved to 0.90% in 2018, while the non-GAAP adjusted return on assets measured 1.12%. The return on equity improved to 6.8%, while the non-GAAP measure of adjusted return on tangible common equity improved to 13.5%. The efficiency ratio improved to 53.6% from 60.0%.


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Adjusted net income excludes certain amounts not viewed as related to normalized operations. These items are primarily related to acquisition expenses. Berkshire views its net acquisition related costs as part of the economic investment for its acquisitions. These investments are intended to contribute to long term earnings growth and franchise value. Other significant charges excluded in 2018 were related to the core systems contract restructuring, a legal settlement, and the CEO transition. Charges excluded from the 2017 adjusted earnings measure included contract termination costs for premises restructuring and the termination of hedges. These were mostly offset by the realization of gains on the sale of equity securities. The Company also recorded an $18 million charge in 2017 for the provisional write-down of its net deferred tax asset following the enactment of federal tax reform near year-end.

Berkshire’s 2018 results included the Commerce operations acquired in October 2017, and systems conversion and merger integration activities were completed by midyear 2018. Due to the Commerce acquisition, most measures of revenue, expense, income, and average balances increased in 2018 compared to 2017. The year 2018 was also the first full year of the fully integrated First Choice operations, which were acquired in December 2016 and fully integrated by midyear 2017. Per share measures were affected by the issuance of shares as merger consideration. Both of these acquisitions were targeted to be accretive to earnings and earnings per share when fully integrated, and to provide a long term double digit return on equity.

Total Net Revenue. Total net revenue increased in 2018 to $431 million from $365 million in 2017, including the benefit of acquired Commerce operations. Net interest income increased to $431 million from $365 million. Net interest income growth was2022 due to the increaserise in average earning assets, includinginterest rates during the benefityear.


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LIQUIDITY AND CASH FLOWS
Short-Term Liquidity:In 2022, loan growth was the primary use of cash, which was mainly sourced from short-term investments and investment securities. The ratio of cash and cash equivalents to total assets decreased to 6% from 14% over this period in 2018. Non-interest income in 2018 remained flat at $74 million. An increase in fee income was offset by a change in gains/losses fromaccordance with the Company’s plan to invest excess liquidity into higher yielding loans. Investment securities and from hedge terminations.wholesale funding are ongoing potential sources of cash to supplement deposit growth to support targeted loan growth.

At year-end 2022, the Bank had $2.1 billion in total borrowing availability with the FHLBB and the Federal Reserve Bank of Boston. This availability is collateralized with investment securities and loans to the extent utilized.
Provision for Loan Losses.
The provision for loan losses increased by $4 million, or 21%,Company continues to $25 millionview itself as having sufficient liquidity with a high quality securities portfolio and well-positioned wholesale funding sources. The relative stability of deposit balances and costs was also viewed as positive in 2018. The provision for loan losses exceeded net loan charge-offs and resulted in2022 as an increaseindicator of core funding in the loan loss allowanceCompany’s markets. The ratio of loans to 0.68% of total loansdeposits measured 81% at year-end,period-end, compared to 0.62%68% at the start of the year. A number of metrics are utilized in establishing optimal and minimal liquidity targets and the Company is generally well positioned across these metrics.


In the environment prevailing at the end of 2022, some banks have reported deposit outflows as funds are withdrawn to reinvest in other higher yielding financial instruments, and also as excess pandemic related liquidity from federal support programs is spent down. The rising rate environment potentially constrains industry deposit demand growth. Additionally, the rising rates have contributed to the extension of the investment portfolio average life and the unrealized bond losses are a potential constraint on some options for the use of investments to support overall liquidity. The unrealized losses would affect regulatory capital if they were realized through the sale of the related securities, which could then impact the management of capital. The excess liquidity which has been widespread throughout the financial system during the pandemic may constrain funding sources if system wide liquidity is reduced. The Company is monitoring various scenarios as it continues to pursue organic growth and market share gains in the context of its BEST strategic plan.
Non-Interest Expense.
The Company maintains a contingency funding plan based on its assessment of the liquidity stress environment. Primary liquidity data is reported on daily, and thirty-day stress analytics are maintained on an updated basis. A one year forward liquidity stress test evaluates stress across a variety of stress scenarios, including severe adverse loan loss scenarios. The Company has defined strategic options which allow it to materially meet funding needs in all stress scenarios.

Long-Term Liquidity:IncludingOver the acquired Commerce operations, total non-interest expense increasedlong term, the Company targets to $267generate organic deposit growth that will fund organic loan growth. Operating earnings are expected to fund routine cash operating costs, shareholder distributions, and capital expenditures. As a depository institution, the Bank maintains a high-quality securities portfolio as a source of liquidity to service unexpected customer demand for loan advances or deposit withdrawals. The Company and Bank have investment grade debt ratings from Moody’s Investors Services and the KBRA bond rating firm. The Company also is active in secondary markets for residential mortgages and SBA guaranteed loans, which support its organic growth without relying on internal liquidity and capital resources. The Company is monitoring for potential shifts in deposit sources as customer usage of traditional banking channels is also impacted by the spread of fintech alternatives. The Company’s strategy is to actively partner with fintechs to pursue a strong position in the evolving financial marketplace, while evolving its own technology to support these partnerships. The Company is also monitoring potential shifts in deposit demand as it is being impacted by higher interest rates and inflation, and potentials impacts of an economic slowdown and lower customer liquidity.


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Parent Company Liquidity: Total cash held by the holding company was $90 million in 2018 from $253 million in 2017. Full time equivalent staff at year-end 2018 totaled 1,917 positions including 432 national mortgage banking positions. This is down from 1,992 positions including 513 national mortgage banking positions at year-end 2017. Excluding mortgage banking, all other FTE staff was essentially flat, with Commerce related reductions offset by staff recruitment to support Eastern Massachusetts expansion and infrastructure to support operations above the $10 billion asset size. Non-interest expense includes amounts viewed by the Company as not related to ongoing operations. These expenses are excluded from the Company’s non-GAAP measure of adjusted expense. The primary component of these expenses is merger related expense, which totaled $9 million in 2018 and $25 million in 2017. Merger expenses were primarily related to the Commerce acquisition in 2018 and the First Choice combination in 2017. For both of these business combinations, the Company estimates that merger costs were within its original projections. In 2018, other expenses excluded from adjusted expenses included $8 million for core systems contract restructuring costs, $3 million for a legal settlement, and $1.5 million for the CEO transition. The core systems restructuring included a full core systems technology assessment and a competitive vendor selection process. The restructured contract is targeted to provide more flexibility in developing technology and integrating third party solutions, together with improved efficiency and lower costs related to growth.2022. The Company recorded restructuring and other expense totaling $7 million in 2017, which was primarily relatedtargets to premises lease terminations as the Company has reduced its rented space. In 2017, the Company recorded $3 million in employee and community investment expense for initiatives undertaken due to the federal tax reform. Total expenses excluded from the measure of adjusted expenses totaled $22 million in 2018 and $35 million in 2017.

Income Tax Expense. The effective tax rate measured 21% in 2018. The GAAP tax rate of 45% in 2017 included the $18 million charge to write-down the net deferred tax assets as a result of the federal income tax reform near year-end. Before this charge, the effective tax rate in 2017 was 26%. As previously noted, federal income tax reform reduced the Company’s effective tax rate in 2018 by an estimated 11% compared to what it would have been without tax reform.Without this tax reform, the Company’s effective tax rate would have increased in 2018 due to

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its larger size and higher pretax income in relation to the tax advantaged income sources consisting primarily of tax exempt investment income, life insurance income, and investment tax credits.

LIQUIDITY AND CASH FLOWS
Liquidity is the ability to meetuse cash needs at all times with available cash and established external liquidity sources or by conversion of other assets to cash at a reasonable price and in a timely manner. Berkshire evaluates liquidity at the holding company and on a consolidated basis, which is primarily a function of the Bank’s liquidity.

The Company’s liquidity management focuses on the liquidity of the Bank, primarily to serve the deposit and loan needs of its customers. The Company undertook a focused program in 2019 to improve the liquidity of the Bank. Elements of this program included:

Completing the acquisition of SI Financial, which added a significant source of core deposits viewed as relatively stable.
Reducing less strategically important assets in order to generate funds to pay down potentially more volatile wholesale funding sources which had been used to fund leveraged balance sheet expansion in recent years.
Shifting borrowings to de-emphasize overnight FHLBB advances, using advancestogether with due dates laddered into the future, to minimize the impacts of any potential disruptions in financial market liquidity.
Maintaining more liquid assets on balance sheet, including overnight funds from payroll deposits which had been used to paydown overnight advances.

One general measure of the Bank’s liquidity is the ratio of loans/deposits. This ratio improved to 92% from 101% during 2019. The measure of wholesale funding (borrowings and brokered deposits) decreased to 18% of funding liabilities (deposits and borrowings) from 28%. The ratio of brokered deposits decreased to 11% of funding liabilities from 14%. Unencumbered high quality liquid assets measured 8% of funding liabilities at year-end 2019. Actions taken to improve the liquidity of the balance sheet included runoff of illiquid loan portfolios, extension of wholesale funding maturities, and setting an objective to limit loan growth to the growth rate of core deposits. As part of a comprehensive review and update of funds management and liquidity policies, the Company expanded its liquidity stress management testing and contingency funding plans. The Company also uses national secondary markets to support its lending programs and facilitate the targeted sale of portfolio loans. The Federal Home Loan Bank of Boston ("FHLBB") is the Bank’s primary source of borrowings. The Bank’s total FHLBB unused borrowing availability was $1.6 billion at year-end 2019, compared to $1.2 billion at the start of the year. In recent periods, the Bank has expanded borrowings base of collateral assets to improve eligibility for FHLBB borrowings. The Bank is also expanding its list of approved correspondent banks and the availability of federal funds lines to the Company. The Company maintains cash flow projections over a series of monthly and quarterly time horizons and monitors projected liquidity indicators against established policy objectives. The Bank’s payroll deposit service generates deposits which fluctuate daily based on customer payroll cycles. During 2019, the Bank shifted its liquidity management to maintain more overnight funds on balance sheet rather than reducing borrowings.

The primary liquidity need at the holding company is to support its capital structure, including shareholder dividends and debt service. The holding company primarily relies on dividends from the Bank to meet its ongoingfund holding company cash needs.uses including modest operating expenditures, debt service, purchases of investments, shareholder dividends, and stock repurchases. The holding company generally expects to maintain cash on hand equivalent to normal cash uses, including common stock dividends, for at least a one year period. There are certain restrictions on the payment ofBank dividends by the Bank based on retained earnings of the Bank. Dividends byto the holding company presently require noticeapproval by the FDIC and non-objection from the Federal Reserve BankMassachusetts Division of Banks. The holding company’s goal is to maintain access to private and public credit markets to provide access to additional liquidity sources depending on conditions.

CAPITAL RESOURCES
Please see the “Shareholders’ Equity” section of the Comparison of Financial Condition for a discussion of shareholders’ equity together with the note on Shareholders' Equity in the event that earnings are not sufficientconsolidated financial statements.
The Company’s BEST plan includes the optimization of capital, including reducing excess capital through organic growth and capital returns to covershareholders. The operation of this plan was evidenced in 2022 by loan growth and shareholder distributions, including a 50% increase in the dividend.
In 2019,shareholder dividend in the Company initiated a stock repurchase program which was funded by additional cash dividends from the Bank utilizing the proceeds from strategic asset reductions. At year-end 2019, the holding company had $74 million in cash and equivalents, compared to $69 million at the startfinal quarter of the year. The Parent’s cash is held on deposit inCapital optimization was also supported through the Bank.subordinated debt issuance, reducing the coupon compared to the existing debt which was later prepaid. In 2019,conjunction with this issuance, the holding company eliminatedCompany received an inaugural investment grade bond rating from Moody’s and executed a small unsecured line of creditlandmark Sustainability Bond placement which had been minimally used in recent years. The holding company manages a portfolio of liquid equity securities in support of the consolidated strategyexpands capital market access for investments and asset liability management.socially responsible investments.


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CAPITAL RESOURCES
The Company views its regulatory capital measures as providing it with an ample cushion of excess capital in relation to its operating condition, risk profile, and the Bank targetstrategic plans, and compared to maintain sufficient capital to qualify for the “Well Capitalized” designation by federal regulators. Berkshire’s long term goal is to use capital efficiently to achieve its objective to become a higher performance company.peers. The Company’s priorities for uses of its capital are based on maintaining strong capital, supporting organic growth and its BEST strategic initiativesplan, paying a dividend yield that in 2019 were targeted to reduce balance sheet leverage, release lower returning assets,the long run is competitive and returntargets a 30-40% payout ratio, and distributing excess capital to shareholders through stock buybacks, while maintaining or improvingrepurchases, with a goal of achieving an efficient level and composition of capital.

The Company repurchased approximately 5% of its shares in 2021 and an additional 9% in 2022. After year-end 2022, the Company announced a 2023 share repurchase program for approximately 4% of its outstanding shares. In large measure, these repurchases represented a return of capital metrics.that became excess as a result of the reduction of certain business activities and loans, including targeted runoff of selected portfolios.

Berkshire views its adjusted internal return on tangible capitalThe unrealized available for sale securities losses reduce the book value of equity. These losses are expected to accrete back into equity as the securities season to maturity. These losses are not deducted from regulatory capital which is the primary capital resourcefocus of the Company. This non-GAAP financial measure is based on the Company’s capital management. The measure of adjusted earnings, which excludes net charges viewed as not relatedtangible book value is a focus of bank investors, together with the ratio of tangible equity to ongoing operations.tangible assets and the measure of tangible book value per share. The non-GAAP measure of tangible equity to tangible assets decreased to 8.0% from 10.0% during 2022, and tangible book value per share decreased by 12% to $20.95 from $23.69. The Company focuses on internalis monitoring its tangible book value related metrics and it believes that its condition at period-end was within a general range for peers at that date.

The Company’s long-term goal is to maintain an efficient capital generationstructure and to support shareholder dividends and organic growth and also to support non-operating charges and/or improvementprovide a return in excess of the cost of its common equity capital. The Company’s tier 2 capital ratios.includes a $100 million subordinated note. The Company has in the past maintainedmaintains a universal shelf registration ofstatement for capital securities with the SEC. The Company normally uses commonand Bank are investment grade rated by Moody's Investors Service and by the KBRA bond rating service. The Company’s stock is traded on the New York Stock Exchange and the Company views itself as having good access to current capital markets.

The Company performs capital stress testing at least annually and has a goal to remain qualifying for the “well capitalized” designation in the severely stressed scenario. The Company views its current stressed capital position as sound and conforming to its objectives.

In acting as a significant componentsource of consideration for business combinations. The resulting stock issuances have meaningfully increased the float and market capitalization of the Company. In 2019, the merger considerationstrength for the SI Financial acquisition was 100% comprised ofBank, the Company common stock, withrelies on capital distributions from the result thatBank in order to provide operating and capital service for the acquisition’s dilution of tangible book value per share was primarily limitedCompany, which in turn can access national financial markets to provide financial support to the impactBank. Capital distributions from the Bank to the parent company presently require approval by the FDIC and the Massachusetts Division of transaction costs. Additional discussion ofBanking. Increased distributions from the Company’s capital management is contained in the Shareholders’ Equity section of the discussion of Changes in Financial Condition in this report.



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CONTRACTUAL OBLIGATIONS
The year-end 2019 contractual obligations were as follows:
Item 7-7A - Table 1 - Contractual Obligations
(In thousands) Total 
Less than One
Year
 
One to Three
Years
 
Three to Five
Years
 
After Five
Years
FHLBB borrowings (1) $730,501
 $419,996
 $290,825
 $11,993
 $7,687
Subordinated notes 97,049
 
 
 
 97,049
Lease liabilities (2) 80,734
 11,287
 19,721
 14,283
 35,443
Total Contractual Obligations $908,284
 $431,283
 $310,546
 $26,276
 $140,179

Acquisition related obligations are not included.
(1) Consists of borrowingsCompany to shareholders require notice to and nonobjection from the Federal Home LoanReserve Bank. The maturities extend through 2038 andIn 2022, the rates vary by borrowing.
(2) Consists of leases, bank branches, and ATMs through 2039.
Further information about borrowings and lease obligations is disclosedBank paid $108 million in Note 13 - Borrowed Funds and Note 18 - Leases of the Consolidated Financial Statements.

OFF-BALANCE SHEET ARRANGEMENTS
In the normal course of operations, Berkshire engages in a variety of financial transactions that, in accordance with generally accepted accounting principles, are not recorded in the Company’s financial statements. As previously reported in the discussion of changes in financial condition, Berkshire has outstanding derivative financial instruments and engages in hedging activities, and the fair value of these contracts is recorded on the balance sheet.

FAIR VALUE MEASUREMENTS
The most significant fair value measurements recorded by the Company are those related to assets and liabilities acquired in business combinations. These measurements are discussed further in the mergers and acquisitions notedividends to the financial statements. The premium or discount value of acquired loans has historically been the most significant element of this presentation.

The Company makes further measurements of fair value of certain assets and liabilities, as described in the related note in the financial statements. The most significant measurements of recurring fair values of financial instruments primarily relate to securities available for sale, marketable equity securities, and derivative instruments. These measurements were included in the previous discussion of changes in financial condition, and were generally based on Level 2 market based inputs. Non-recurring fair value measurements primarily relate to certain corporate bonds, impaired loans, capitalized mortgage servicing rights, and other real estate owned. When measurement is required, these measures are generally based on Level 3 inputs. Acquired corporate bonds and industrial development bonds are valued based on Level 3 inputs.

Berkshire provides a summary of estimated fair values of financial instruments at each period-end. The premium or discount value of loans has historically been the most significant element of this presentation. This amount is a Level 3 estimate and reflects management’s subjective judgments. At year-end 2019, the premium value of the loan portfolio was $215 million, or 2.3% of carrying value, compared to $45 million, or 0.5% of carrying value at year-end 2018. This increase reflected the lower prevailing market interest rates at year-end 2019, resulting in a higher present value of the fixed rate instruments in the portfolio.

parent company.
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IMPACT OF INFLATION AND CHANGING PRICES
The financial statements and related financial data presented in this Form 10-K have been prepared in conformity with accounting principles generally accepted in the United States of America, which require the measurement of financial position and operating results in terms of historical dollars, without considering changes in the relative purchasing power of money over time due to inflation. Unlike many industrial companies, substantially all of the assets and liabilities of the Bank are monetary in nature. As a result, interest rates have a more significant impact on the Bank’s performance than the general level of inflation. Interest rates may be affected by inflation, but the direction and magnitude of the impact may vary. A sudden change in inflation (or expectations about inflation), with a related change in interest rates, would have a significant impact on our operations.

IMPACT OF NEW ACCOUNTING PRONOUNCEMENTS
Please refer to the notes on Recently Adopted Accounting Principles and Future Application of Accounting Pronouncements in Note 1 - Summary of Significant Accounting Policies of the Consolidated Financial Statements.

APPLICATION OF CRITICAL ACCOUNTING POLICIES
The Company’s significant accounting policies and modifications to significant accounting policies made during the year are described in Note 1 to the financial statements. The preparation of the consolidated financial statements is in accordance with GAAP and general practices generally applicable to the financial services industryindustry. This preparation requires management to make estimates, assumptions, and assumptionsjudgements that affect the amounts reported amounts of assets, liabilities, revenues,in the financial statements and expenses,accompanying notes. The judgment and assumptions made are based upon historical experience, future forecasts, or other factors that management believes to disclose contingent assets and liabilities.be reasonable under the circumstances. Actual results could differ from those estimates.estimates, assumptions, and judgements.

Management has identifiedNot all significant accounting policies require management to make difficult, subjective or complex judgments. Certain estimates inherently have a greater reliance on the Company'suse of assumptions and judgments and, as such, have a greater possibility of producing results that could be materially different than originally reported. The following significant accounting policies are considered most critical in that they are important to the Company’s financial condition and results, and they require management’s subjective and complex judgment as a result of the need to make estimates about the effects of matters that are inherently uncertain. Both of these most critical accounting policies as related to:were significant in determining income and financial condition based on events in 2022.

Allowance for LoanCredit Losses for Loans
AcquiredThe allowance for credit losses for loans (“ACLL”) represents management’s estimate of expected credit losses over the expected contractual life of our loan portfolio. Determining the appropriateness of the ACLL is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the then-existing loan portfolio, in light of the factors then prevailing, may result in significant changes in the ACLL in those future periods.

The appropriateness of the ACLL could change significantly because current economic conditions and forecasts can change and future events are inherently difficult to predict. It is difficult to estimate how potential changes in any one economic factor or input might affect the overall allowance because a wide variety of factors and inputs are considered in estimating the allowance and changes in those factors and inputs considered may not occur at the same rate and may not be consistent across all product types. Additionally, changes in factors and inputs may be directionally inconsistent, such that improvement in one factor may offset deterioration in others. One of the most significant judgments used in determining the allowance for credit losses is the macroeconomic forecast provided by a third party. Changes in the macroeconomic forecast, especially for the national unemployment rate, could significantly impact the calculated estimated credit losses.

While management utilizes its best judgment and information available, the ultimate adequacy of our ACLL is dependent upon a variety of factors beyond our control, including the performance of our portfolios, the economy, and changes in interest rates. For detailed information on the ACLL see Note 1- Summary of Significant Accounting Policies and Note 6 – Loans and Allowance for Credit Losses.

Fair Value Measurements
The Company uses fair value measurements to determine fair value disclosures and to record fair value adjustments to certain assets and liabilities, such as interest rate swaps, impaired loans, securities available for sale, and derivatives. Our fair values are based on the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Additionally, from time to time, the Company may be required to record certain assets at fair value on a non-recurring basis, such as certain impaired loans held for investment and capitalized servicing rights. These non-recurring fair value adjustments typically involve write-downs of Financial Instrumentsindividual assets due to application of lower-of-cost or market accounting or other accounting standards.

Management has established and documented a process for determining fair value. The use of observable inputs is maximized and the use of unobservable inputs is minimized when developing fair value measurements. Whenever there is no readily available market data, management uses its best estimate and assumptions in determining fair value, but these estimates involve inherent uncertainties and the application of management’s judgment. As a result, if other assumptions had been used, our recorded earnings or disclosures could have been materially different from those reflected in these financial statements. For detailed information on our use of fair value measurements and our
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related valuation methodologies, see Note 1 – Summary of Significant Accounting Policies and Note 21 – Fair Value Measurements for more information.


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ENTERPRISE RISK MANAGEMENT
Other sections of this report on Form 10-K include discussion of market risk and risk factors. Risk management is overseen by the Company’s Chief Risk Officer, who reports directly to the CEO. This position oversees risk management policy, credit, compliance, and information security. Enterprise risk assessments are brought to the Company’s Enterprise Risk Management Committee, and then are reported to the Board’s Risk Management, Capital & Compliance Committee.

The Company includes recessionary/inflationary risk overlays on all of the material business risks to capture the uncertainties of the economic environment. The Company has also developed recession toolkits and playbooks that outline mitigating factors and actions that strive to minimize losses under such scenarios. Both of these items are addressed throughout the assessments and dashboards provided to the above Committees.

The high level corporate risk assessment focuses on the following material business risks: credit risk, interest rate risk, price risk, liquidity risk, operational risk, compliance risk, strategic risk, and reputation risk, with the credit risk category having the highest weighting. For all material business risks, residual risk was viewed as medium/low to medium due to mitigating controls functioning in the Company. In 2022, price risk increased in relation to the corporate appetite due to the impact of higher interest rates on the behavior and value of various interest sensitive instruments and operations. Residual price risk was viewed as medium including the impact of mitigating factors and management actions in the risk management environment.

LIBOR TRANSITION

The Company’s use of LIBOR based instruments and the industry-wide transition program away from LIBOR are discussed in Item 1 (“Business”) and Item 1-A (“Risk Factors”) of this report. The Company has in excess of $5 billion in notional balances of LIBOR based instruments related primarily to its commercial banking operations. These include loans index on LIBOR, as well as interest rate swap contracts including customer, dealer, and risk participation agreements.

The Financial Conduct Authority (“FCA”) presently intends to continue publishing most LIBOR indices through June 2023 for use with legacy instruments contracted in 2021 or before. The Company continues to execute plans to transition instruments associated with LIBOR to alternative reference rates. The Company has approved the use of Term SOFR as the lead base case index to replace LIBOR for pricing of new contracts starting in 2022, with Daily Simple SOFR as an alternate. The Company continues to monitor market adoption of alternate index rates as information becomes available or as requested by customers or other counterparties.

As of December 31, 2022, the Company had approximately $1.9 billion in LIBOR based commercial loans, including $1.8 billion maturing after the LIBOR cessation date at midyear 2023. The Company is focused on converting the majority of these loans to one month term SOFR, working with customers, counsel, and its core loan servicing provider. The Company had converted $333 million in outstanding loans through year-end 2022.

ENVIRONMENTAL, SOCIAL, GOVERNANCE (ESG) & COMMITMENT TO SOCIAL RESPONSIBILITY

BERKSHIRE’S APPROACH
Since its founding in 1846, Berkshire continues to be a purpose-driven, values-guided, community-centered bank working to achieve its vision of becoming a high-performing leading socially responsible community bank. Berkshire empowers the financial potential of its stakeholders by making banking available where, when, and how it's needed through an uncompromising focus on exceptional customer service, digital banking, and positive community impact. It provides a wide range of accessible, affordable, safe, responsible and sustainable financial solutions through its consumer banking, commercial banking and wealth management divisions.

Berkshire believes where you bank matters, and that simple decision can have an outsized impact on your community. That’s why ESG factors are central to the company’s vision, mission, business practices, and Berkshire’s Exciting Strategic Transformation (BEST). This better approach to banking with ESG at its core helps manage risk and unlock new business opportunities to create an ecosystem of positive impact and value, which in turn drives Berkshire’s commercial performance, creating capacity to invest more in its business, employees, customers, shareholders and communities.
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BEST COMMUNITY COMEBACK
Berkshire launched the BEST Community Comeback in late 2021, a transformational commitment to empower its stakeholders’ financial potential. The plan focuses on four areas critical to the long-term vibrancy and success of its communities: fueling small businesses; community financing and philanthropy; financial access and empowerment; and funding environmental sustainability. Through this far-reaching initiative, Berkshire aims to help create more businesses and jobs, help more families achieve the dream of owning a home, and aid communities in becoming more environmentally efficient and eco-friendly. Berkshire has made steady progress towards achieving its goal of deploying $5 billion to support its communities by the end of 2024. As of year-end, Berkshire has deployed more than $1 billion in low-moderate income neighborhoods, over $300 million to support low-carbon projects and has transitioned its own electricity supply to 99% renewable since launching the program.

CENTER FOR WOMEN, WELLNESS & WEALTH
Berkshire launched the Center for Women, Wellness, and Wealth (CWWW) to provide women with tools to help create a future enriched with financial stability and wellness. The Center, through partnerships with community organizations, specialized experts and thought leaders, offers events on wellness and financial planning, philanthropic coaching and development support, and complimentary portfolio reviews through Berkshire Bank Wealth Management. Ultimately the Center is working to strengthen women’s financial lives by empowering active participation in financial decision making and addressing the longevity risk that women face through a transformative approach to wealth management which centers on balance, stability, growth and overall wellness.

SUSTAINABLE FINANCE & IMPACT INVESTMENTS
Berkshire became the first public U.S. community bank holding company with under $150 billion in assets to issue a Sustainability Bond with a $100 million issuance in 2022. The Company intends to use an amount equal to the net proceeds to finance or refinance new or existing social and environmental projects consistent with its Sustainable Financing Framework including renewable electricity generation; green buildings; renewable energy technology, storage and manufacturing; energy efficiency in commercial, residential and public buildings; affordable housing; workforce housing; and financial inclusion and access activities. The framework was independently verified by Sustainalytics, a Morningstar Company, for its impact and alignment with the International Capital Market Association's (ICMA) Sustainability Bond Guidelines 2021, Green Bond Principles 2021 and Social Bond Principles 2021. Berkshire intends to publish a report in 2023 describing the amount of net proceeds allocated to each eligible project category, descriptions of specific projects financed, unallocated balances and, where feasible, qualitative and quantitative measures of the expected environmental or social impact.

Beyond the issuance of its sustainability bond, Berkshire looks for innovative ways to advance its ESG positioning and its strategic business priorities through sustainable finance and impact investing. As a result, Berkshire makes targeted impact investments in Small Business Investment Companies (SBIC) and other strategically aligned assets that are within risk appetite and drive a competitive rate of return. The Company also has a strong tax-credit business whereby it makes targeted investments in low-income housing tax credits (LIHTC), historic tax credits (HTC) and solar tax credits to further Berkshire’s ESG goals and strengthen its Community Reinvestment Act (CRA) performance. These investments help bring to life important economic development, revitalization and renewable energy projects while providing an appropriate return to the bank consistent with its capital and tax strategies.

ESG INTEGRATION, OVERSIGHT & REPORTING
ESG factors are integral to Berkshire’s business practices, risk management program, competitive positioning and its ability to deliver on its Berkshire’s Exciting Strategic Transformation (BEST) program and realize its vision of becoming a high-performing, leading socially responsible community bank. Berkshire was one of the first banks in the country to establish a dedicated committee of its Board of Directors to oversee ESG matters and are a leader among community banks in integrating ESG standards into its business strategy and operations.

The Company maintains a strong foundation of governance systems, including:
Board level oversight of ESG, Sustainability, Climate Change, Diversity and Culture
Corporate Responsibility & Culture Committee of its Board of Directors
Environmental, Social and Governance (ESG) Committee
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Diversity Equity & Inclusion Committee
Responsible & Sustainable Business Policy
Lending, credit, deposit and investment policies which incorporate ESG exclusions and due diligence requirements
Senior managers for ESG and Diversity along with active involvement from business unit leaders and front lines in managing ESG externalities and risks

This approach strengthens risk management practices consistent with the company’s enterprise risk management program and allows Berkshire to capitalize on business opportunities consistent with its strategy.

Berkshire regularly engages directly with its stakeholders to share information about the progress it’s made in its ESG performance, including through its Corporate Responsibility website, corporate annual report, and proxy statement. Additionally, Berkshire’s annual Corporate Responsibility/ESG Report, which is aligned with Sustainability Accounting Standards Board (“SASB”) and Task Force on Climate-Related Financial Disclosure (TCFD) disclosure standards, details the Company's ESG efforts and programs.

CLIMATE CHANGE
Climate Change manifesting in the form of both physical or transition risks could adversely, either directly or indirectly, affect Berkshire’s operations, businesses, customers, communities, and its stakeholders. As the transition to a low-carbon economy accelerates, new policy emerges, and market dynamics shift, Berkshire expects that its efforts to manage its environmental footprint, mitigate the risks associated with climate change, and support the transition will allow it to strengthen its positioning as a high performing, leading socially responsible community bank. The Company continues to evolve its practices to reflect its community bank mission as well as the size, scope, and complexity of its operations.

Berkshire is actively managing climate related risks and opportunities at the board, management and employee levels. The Company’s Board of Directors Corporate Responsibility & Culture Committee provides oversight on sustainability and climate change. Management and the board evaluate climate related risks and opportunities and incorporate the results of risk assessments and discussions into strategic planning, product development, programming and relevant risk mitigating measures. All business risks are also integrated into our Enterprise Risk Management program and discussed by other applicable Board Committees including the Risk Management, Capital & Compliance Committee. Both Committees report into the full board. Beyond board level oversight of climate matters, Berkshire maintains an Environmental, Social and Governance committee comprised of senior executives throughout the Company. Berkshire also completes an annual climate change risk assessment to evaluate the bank’s operations and lending activities for potential exposure to transition and physical risks.

The results of the risk assessment guide Berkshire’s forward climate management and environmental sustainability strategies to ensure its actively managing the risks and opportunities. The physical risks of climate change over short, medium and long-term horizons include weather-related events, such as flooding and tornados, and longer-term shifts in climate patterns, such as extreme heat, rising sea levels and more severe droughts. Such events could disrupt Berkshire’s operations, impact customers, or third parties on which Berkshire relies, including through direct damage to physical assets and indirect impacts from supply chain disruption and market volatility. This could impact borrowers’ ability to repay obligations, devalue physical assets resulting in uncertain residual values and affect third-parties ability to deliver on service expectations.

Transition risks over short, medium and long-term horizons can include changes in consumer preferences, additional regulatory requirements or policy such as taxes, and use of new technologies. Such developments could increase Berkshire, its customers and third-parties operating costs, reduce demand for services from select customer segments and impact current strategies. Reputation and customer relationships could be damaged as a result of Berkshire’s practices related to climate change mitigation as well as through its or its customers direct or indirect involvement with industries or projects with heighten climate related risks. Over the long-term, transition risks could also manifest in potential credit impacts affecting borrowers’ ability to repay obligations. Collectively these physical and transition risks are managed through ongoing monitoring, existing industry exclusions, due diligence processes, policies, insurance requirements, business continuity planning, target setting and product development.

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As Berkshire looks to further strengthen its management of climate related risks and opportunities, it expects to continue to formalize its climate risk management program and set formal targets to reduce its Greenhouse Gas (GHG) emissions, in addition to its existing sustainable finance and renewable electricity goals. As the Company moves further along in its climate journey, it expects to continue to enhance its disclosures, programs, mitigating controls and initiatives to minimize risk, reduce its emissions as well as capitalize on the many business opportunities arising from the transition to a lower-carbon economy. Further details on Berkshire’s Climate Change governance, risk management, strategy, metrics & targets and next steps can be found in its most recent Corporate Responsibility Report.


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RATINGS, AWARDS & RECOGNITION
We’re proud to be recognized for our performance with local, regional, national, and international awards as well as leading third party ESG ratings* including:
Top 17% aggregated ESG rating, achieving one of five major BEST goals
MSCI ESG- A
ISS ESG Quality Score - Environment: 3, Social: 1, Governance: 2
Bloomberg ESG Disclosure- 62.81
Sustainalytics Rated
Communitas Award for Leadership in Corporate Social Responsibility
Sustainable Business Network of Massachusetts Sustainable Business of the Year – Bank
Boston Business Journal Top Charitable Contributor
America’s Most Trustworthy Companies – Newsweek
Forbes America’s Best Midsize Employers
Bloomberg Gender-Equality Index
Human Rights Campaign Corporate Equality Index Best Place to Work for LGBTQ+ equality- 100% Score
*As of December 31, 2022
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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
MANAGEMENT OF INTEREST RATE RISK AND MARKET RISK ANALYSIS
Qualitative Aspects of Market Risk. The Company’s most significant form of market risk is interest rate risk. The Company seeks to avoid fluctuations in itsprovide sustainable net interest income (NII) under varying economic conditions, while protecting the economic value of assets and to maximize net interest income within acceptable levelsliabilities from adverse effects of risk through periods of changingchanges in market interest rates. The Company also seeks to manageWhile a number of market factors affect the risklevel of interest rate changes to its net incomeNII and the economic value of equity. our assets and liabilities, changes in interest rates is the most significant aspect of our market risk. Berkshire’s general objective is to maintain a neutral or asset sensitive interest rate risk profile, as measured by the sensitivity of net interest income to market interest rate changes.

The Company maintains an Enterprise Risk Management/Asset-Liability Committee (ERM/ALCO) that is responsiblea regular cadence for reviewingreview and oversight of its asset-liability policies and interest rate risk position. This Committee meets regularly,positioning with oversight from senior management and the Chief Financial Officer and Treasurer report trends and interest rate risk position to the Risk Management and Capital Committee of the Board of Directors on a quarterly basis.Directors. The manner and extent of the movement of interest rates is an uncertainty that could have a positive or negative impact on the Company’s net interest income and earnings.

The Company manages its interest rate risk by analyzing the sensitivitiessensitivity and adjusting the mix of its assets and liabilities, including derivative financial instruments. The Company also uses secondary markets, brokerages, and counterparties to accommodate customer demand for long termlong-term fixed rate loans and to provide it with flexibility in managing its balance sheet positions. When the Company enters into business combinations, it considers interest rate risk as part of its merger analysis and it integrates existing and acquired operations as appropriate to achieve its objectives for the combined businesses.

Quantitative Aspects of Market Risk. The Company measuresquantifies its interest rateNII sensitivity primarily by evaluating modelsusing an earnings simulation model that compares a baseline view of net interest incomeNII over one year, two years,12 and three year time24 month horizons,. The Company models based on a base case assuming no changes instatic view of the balance sheet and market interest rates, or balance sheet composition and then assuming various scenarios of ramped interest rate changes, shocked interest rate changes, changes predicted by the forward yield curve, and changes involving twists in the yield curve. The focus is on a two-year scenario where interest rates ramp up by 200 basis points in the first year compared to a base casewide range of flat interest rates. The Bank also evaluates itsparallel and non-parallel rate shocks and ramps. In addition, the Company analyzes net income at risk and equity at risk from interest rate changes through discounted cash flow analysis. This measure assessesThe baseline view includes the present valueprojected future impacts of previous interest rate changes to equitythat are projected based on long term impacts of rate changes beyond the time horizons evaluated for net interest income at risk.contractual and behavioral assumptions.

The Company uses a simulation model to measure the changes in net interest income. The chart below shows thean analysis of the ramped change described above, assumingscenarios where there is a parallel shift inshock to interest rates and the yield curve. Loans, deposits,impacts are measured for the first year and borrowings were expectedsecond year after the shock. Modeled assets and liabilities are assumed to reprice at therespective repricing or maturity date.dates. Pricing caps and floors are included in the simulation model.results, where applicable. The Company uses prepayment guidelinesexpectations set forth by market sources as well as Company generated data where applicable. CashGenerally, cash flows from loans and securities are assumed to be reinvested to maintain a static balance sheet. Other assumptions about balance sheet mix are generally held constant. The input for loan prepayment speeds was updated, reducing the modeled prepayment speeds in downward rate environments and thereby reducing the related income sensitivity. This change in inputs was not viewed as material in the overall scope of interest rate risk analysis. There were no material changes to the way that the Company measures market risk in 2019.

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Item 7-7A - Table 2 - Qualitative Aspects of Market Risk
Change in
Interest Rates-Basis
Points (Rate Ramp)
        
 1- 12 Months 13- 24 Months
 $ Change % Change $ Change % Change
(In thousands)        
At December 31, 2019  
  
  
  
+300 $17,080
 4.70 % $28,003
 7.60 %
+200 11,070
 3.00
 19,589
 5.30
+100 5,107
 1.40
 10,289
 2.80
-100 (6,559) (1.80) (13,611) (3.70)
At December 31, 2018  
  
  
  
+300 $8,200
 2.20 % $4,400
 1.20 %
+200 6,700
 1.80
 3,500
 0.90
+100 4,600
 1.20
 2,100
 0.60
-100 (5,900) (1.60) (9,500) (2.50)

The Company’s interest rate sensitivity became morefrom an analysis of ramped changes to interest rate shocks in order to better focus on the dynamics and uncertainties of the current markets.



69

CHANGE IN NET INTEREST INCOME
Parallel Interest Rate Shock – Basis Points  
1-12 Months13-24 Months
% Change% Change
At December 31, 2022  
+2001.8 %6.1 %
+1000.8 2.9 
-100(1.6)(4.3)
-200(5.2)(10.8)
At December 31, 2021  
+20013.1 16.1 
+1005.6 6.5 
-100(0.1)(1.2)
-200NANA

The Company was significantly asset sensitive at year-end 2021, which benefited the Company in the 2022 environment of rising interest rates. This environment also contributed to growing sensitivity during the year to negative earnings impacts in the unexpected situation of interest rate decreases, as asset yields increased while deposit costs remained well-controlled. Over the course of the year, the Company increased the duration of assets with the growth of the mortgage portfolio, and in the second half of the year the Company employed hedging strategies with interest rate swaps and collars. As a result, year-end 2022 interest rate sensitivity was much closer to neutral, while remaining modestly asset sensitive, in 2019. This reflected the impact of the SI Financial acquisition alongline with the impactmarket expectation of the Company’s strategic deleveragingfurther interest rate increases in 2023. Changes to first year modeled net interest income were under 2% in modeled scenarios of 100 basis point shocks in both up and reduction of wholesale funding. Itdown scenarios.This sensitivity was also reflected the shorter projected lives of assets with prepayment activity, due to the lower long term interest rates at period-end. At period-end, in the second year ofunder 2% for a 200 basis point parallel upward rampshock, compared to the modeled 13.1% sensitivity at the start of the year. At year-end 2022, a down 200 basis point shock scenario was added to the model due to the increase in interest rates during the year.The change to first year modeled net interest income was projected to increase by 5% compared to a baseline scenario of unchanged interest rates. This was modeled as 1% at the beginning of the year. Withdown 5.2% under this added interest rate sensitivity, thescenario.

The Company is also more sensitive to decliningmodels net interest income in fallingsensitivity to interest rate scenarios.ramps over a twelve month period. In all cases, these sensitivities were modestly lower than those modeled for interest rate shocks of the same magnitude. At year-end 2022, the modeled year one sensitivity to a +100 basis point interest rate ramp was 0.6% and the year two sensitivity was 2.6%. The Company also models sensitivity to yield curve twists, and sensitivity remained positive in most scenarios for widening and narrowing of the yield curve.

While the sensitivity of net interest income is the primary driver of the sensitivity of net income, the latter is more sensitive than the former since it is net of expenses. In the secondcase of the first year of a 100 basis point downward parallel interest rate ramp,scenario, the modeled shock sensitivity of net interest income is modeled1.7% in an upward shock and -3.3% in a downward shock.
Economic value of equity sensitivity to decrease by 4%, compared to a decrease of 2%changes in market rates at the start of the year. Inyear-end 2022 was neutral for a 200 basis point upward shock and was -5.4% for a similar downward ramp, the modeled downward impact is 6%. The Company’s model assumes that it will not reduce the rate on its financial instruments below zero, and there are no significant contracted indexed instruments which would reset below zero in a down 200 basis point scenario at December 31, 2019. The above sensitivities are compared to the baseline static model and based on current interest rates and modeling assumptions. The yield curve at period-end, if unchanged, could additionally pressure the net interest margin in the future compared to recent results due to ongoing asset yield compression in a static environment before the targeted benefit of further potential asset reductions. Further flattening of the yield curve also presents the possibility of compressing the margin, including the impact of tighter market spreads due to competitive factors in such environments.shock.

The Company’s equity at risk is normally liability sensitive due to the overall shorter duration of its funds sources compared to its loan and investments. Due to the changes described above, this sensitivity has declined. At year-end 2019, the economic value of equity at risk was modeled to decrease by only 1% in the scenario of a modeled 200 basis point parallel upward rate shock. This sensitivity has declined from 6% at year-end 2018. At year-end, the economic value of equity was negatively at risk for most modeled scenarios of interest rate changes. A 2% downward interest rate shock was modeled to result in an 11% decrease in the economic value of equity due to assumed market floors in the cost of deposits.

In addition to modeling net interest income, the Company also estimates the sensitivity of net income to interest rate changes. This sensitivity is generally larger on a percentage basis, since net income is lower than net interest income. The national mortgage banking operations had been a partial hedge to the asset sensitivity of net interest income, with mortgage banking fee income increasing in downward rate scenarios. The removal of these operations has removed this hedging influence related to net income. At year-end 2019, net income at risk in year two in the event of a 200 basis point ramp was an increase of 11% in an upward ramp and a decrease of 13% in a downward ramp. Sensitivity had been modeled as generally neutral at the end of 2018. A critical component of the Company’s modeling is the assumption of deposit interest rate sensitivity which the Company continues to model at a 40% beta level.(deposit “beta”). The Company does not believeexpects the total deposits beta through the duration of an interest rate cycle to be in the area of 30-40%, which includes an assumption that non-interest bearing deposit balances remain unchanged for modeling purposes. The actual cost of deposits in 2022 has been less sensitive than the additionCompany’s traditional modeling assumptions due to the rapid increase in interest rates and high liquidity in the economy in the unusual conditions prevailing in 2022.

Modeled interest rate sensitivity depends on other material assumptions. Market risk exposure is affected by the level and shape of the SI Financial deposits materially impacted this estimate.yield curve in markets for financial instruments including U.S. Treasury obligations, forward interest rate derivatives, the U.S. prime interest rate, and LIBOR related rates. Also, the economic impact on customer and market behaviors of the COVID-19 pandemic remains uncertain and may cause actual events to differ from assumptions. The behavior of markets under the historically unusual conditions currently prevailing may be different from modeling assumptions, and the Company continues to monitor the markets and the assumptions in its model.

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65


ITEM 8.  CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The Consolidated Financial Statements and supplementary data required by this item are presented elsewhere in this report beginning on page F-1, in the order shown below:


ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.


ITEM 9A. CONTROLS AND PROCEDURES

The Company’s management, including the Company’s Principal Executive Officer and Principal Financial Officer, have evaluated the effectiveness of the Company’s “disclosure controls and procedures,” as such term is defined in Rule 13a and 15(d) -15(e) promulgated under the Securities Exchange Act of 1934, as amended, (the “Exchange Act”) as of December 31, 2019.2021. Based upon their evaluation, the Principal Executive Officer and Principal Financial Officer concluded that, as of that date, the Company’s disclosure controls and procedures were effective for the purpose of ensuring that the information required to be disclosed in the reports that the Company files or submits under the Exchange Act with the Securities and Exchange Commission (the “SEC”): (1) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms; and (2) is accumulated and communicated to the Company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
The Company evaluated changes in its internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) that occurred during the last fiscal quarter. The Company determined that there were no changes that materially affected, or were reasonably likely to materially affect, the Company’s internal control over financial reporting. Management’s report on internal control over financial reporting and the independent registered public accounting firm’s report on the Company’s internal control over financial reporting are contained in “Item 8 — Consolidated Financial Statements and Supplementary Data.”


ITEM 9B. OTHER INFORMATION

None.

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable.
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71


PART III

72

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS, AND CORPORATE GOVERNANCE

For information concerning the directors of the Company, the information contained under the sections captioned “Proposal 1 - Election of Directors for a One-Year Term” in Berkshire’s Proxy Statement for the 20192023 Annual Meeting of Stockholders (“Proxy Statement”) is incorporated by reference. The following table sets forth certain information regarding the executive officers of the Company.
NameAgePosition
Richard M. MarottaNitin J. Mhatre6152President and Chief Executive Officer of the Company; Chief Executive Officer - Berkshire Bank; Director of Berkshire Hills Bancorp and Berkshire Bank
Sean A. Gray4446Senior Executive Vice President, of the Company;Chief Operating Officer; President - Berkshire Bank
James M. MosesDavid Rosato4361Senior Executive Vice President, Chief Financial Officer
Lucia “Lucy” Bellomia57Senior Executive Vice President, Head of the Company; Retail Banking
James Brown57Senior Executive Vice President, Head of Commercial Banking
Jennifer M. Carmichael46Executive Vice President, Chief Internal Audit Officer
Jacqueline Courtwright59Senior Executive Vice President, Chief FinancialHuman Resources and Culture Officer - Berkshire Bank
George F. BacigalupoAshlee Flores6538Senior Executive Vice President, Commercial Banking - Berkshire Bank
Tami F. Gunsch57Senior Executive Vice President & Director of Relationship Banking - Berkshire Bank
Malia C. Lazu42Executive Vice President, Chief Experience & CultureCompliance Officer - Berkshire Bank
Philip Jurgeleit53Executive Vice President, Chief Credit Officer
Gregory D. Lindenmuth5255Senior Executive Vice President, Chief Risk Officer - Berkshire Bank
Wm. Gordon Prescott5861Senior Executive Vice President, General Counsel and Corporate Secretary -
Sumant Pustake38Executive Vice President, Chief Transformation & Strategy Officer
Ellen Steinfeld61Senior Executive Vice President, Head of Consumer Lending & Payments
Jason T. White47Senior Executive Vice President, Chief Information Officer – Berkshire Bank

The executive officers are elected annually and hold office until their successors have been elected and qualified or until they are removed or replaced.

BIOGRAPHICAL INFORMATION
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Richard M. Marotta.Nitin J. Mhatre. Age 61. 52. Mr. MarottaMhatre was appointed to the role of President and Chief Executive Officer of the Company and Chief Executive Officer of the Bank in November 2018. January 2021.He was also appointed as a Director of the Company and the Bank. Prior to these appointments,joining the Company, Mr. Marotta served as SeniorMhatre was Executive Vice President, of the CompanyCommunity Banking, at Webster Bank, where he led consumer and President of the Bank from 2015.business banking businesses. Before joining Webster in 2009, Mr. Marotta joined the CompanyMhatre spent 13 years at Citi Group in 2010 as Executive Vice President, Chief Risk Officer and has held additional positions including Chief Credit Officer and Chief Administrative Officer. Mr. Marotta has all functions reporting to him except for those reporting to Mr. Gray and Mr. Moses. Mr. Marotta was previously Executive Vice President and Group Head, Asset Recovery at KeyBank.various leadership roles across consumer-related businesses globally.
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Sean A. Gray.Gray. Age 44.46. Mr. Gray was appointed to the role of Senior Executive Vice President, and Chief Operating Officer of the Company andOfficer; President of the Bank in November 2018. Prior to this appointment, Mr. GrayHe was previously Senior Executive Vice President of the Company and Chief Operating Officer of the Bank fromsince 2015. Mr. Gray joined the Company in retail banking in 2007 as First VP, Retail Banking and has held variousattained the position including,of Executive Vice President, Retail Banking and Senior VP. Mr. Gray has Ms. Gunsch and Mr. Bacigalupo reporting to him, together with the wealth management, insurance, government banking, cash management, information technology, business line analytics, and corporate development functions. The newly appointed Regional Presidents report to Mr. Gray in their capacity as market leaders. Prior to joining the Bank, Mr. GrayBanking. Previously, he was Vice President and Consumer Market Manager at Bank of America, in Waltham, Massachusetts.

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David Rosato. Age 61. Mr. Rosato joined the Company in February 2023 as Senior Executive Vice President, Chief Financial Officer. He spent the last 15 years with People’s United Financial, Inc., eight of which as Chief Financial Officer. Prior to joining People’s United, Mr. Rosato worked at Webster Financial Corporation, including serving as its Treasurer, and M&T Bank Corporation. Mr. Rosato is a former board member of the Federal Home Loan Bank of Boston.
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Lucia “Lucy” Bellomia. Age 57. Ms. Bellomia is Senior Executive Vice President and Head of Retail Banking. She oversees the retail branch network, branch training, the MyBanker program, Call Center, Branch Operations, Retail Sales and Service Delivery. Prior to joining Berkshire in September 2021, she served as the Executive SVP, PM, Community Banking, Northeast Region, for Bank of America. She previously held positions at the Police and Fire Credit Union in Philadelphia, Santander Bank, PNC Bank, Sun National Bank, and Pioneer Savings and Loans.
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James M. Moses. Age 43.Brown. Age 57. Mr. MosesBrown joined the Company in January 2023 as Senior Executive Vice President, Commercial Banking. Mr. Brown is responsible for all aspects of commercial banking operations, including the middle-market, business banking and asset based lending teams. Previously, he spent more than 20 years at Boston Private Bank & Trust Company in multiple senior executive roles including Co-President, EVP, Head of Commercial Banking and Credit Administration, and Chief Lending Officer. He served with Silicon Valley Bank as Head of Specialty Commercial within the Private Bank, following the acquisition of Boston Private in 2021
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Jennifer M. Carmichael. Age 46. Ms. Carmichael was promoted to Executive Vice President, Chief Internal Audit Officer of Berkshire Bank in November 2020. She reports to the Audit Committee of the Board and administratively to the CEO. Ms. Carmichael previously served as Senior Vice President and Audit Manager. She joined the Bank in 2016 from Accume Partners where she served as Senior Audit Manager to several clients in the New York and New England regions, including Berkshire.
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Jacqueline Courtwright. Age 59. Ms. Courtwright is Senior Executive Vice President, Chief FinancialHuman Resources and has served as Culture Officer of the Company and the Bank, since joining the Bank in July 2016. Mr. Moses has Mr. Prescott reporting to him, together with the accounting, treasury, tax, investor relations, and capital markets functions. Mr. Moses previously served at Webster BankSeptember 2020.She had been appointed as Senior Vice President, Chief Human Resources Officer in July 2019.Prior to joining Berkshire in 2012, Ms. Courtwright was VP, Human Resources Business Partner at Citizen Bank and Asset/Liability Manager. Mr. Moses joined Webster Bank in 2011 from M&T Bank where he spent fouralso held senior human resource roles during her 20 years in various roles including head mortgage trader, deposit products pricing manager, and consumer credit card product manager.at KeyBank.

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George F. Bacigalupo.Ashlee Flores. Age 65. Mr. Bacigalupo38. Ms. Flores was promoted to Senior Executive Vice President, Commercial BankingChief Compliance Officer in September 2015, having2022. She oversees all aspects of the compliance risk management program, including compliance with the Bank Secrecy Act, Community Reinvestment Act, consumer protection laws and regulations, as well as the Security and Fraud Investigations functions. Ms. Flores previously served as anSVP, Compliance, where she oversaw Berkshire Bank's compliance program. Prior to joining Berkshire Bank, Ms. Flores was a compliance officer at Hampden Bank in Springfield, MA where she managed the compliance and audit program.
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Philip Jurgeleit. Age 53. Mr. Jurgeleit joined the Company in January 2023 as Executive Vice President since October 2013 and Senior Vice President, Chief Credit Officer since 2011.Officer. He oversees all aspects of the company's credit underwriting, policy, and approval processes. Mr. Bacigalupo is responsible for commercial banking, including the commercial real estate, middle-market (commercialJurgeleit most recently served as SVP and industrial), asset-based lending, and small business banking. Previously, Mr. Bacigalupo was EVPSenior Director of Specialty LendingCredit Risk at TD Banknorth,Santander Bank where he established the ABL and other middle-market lending groups. Subsequently, at TD Bank, he was the Senior Lender for New England.

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Tami F. Gunsch. Age 57. Ms. Gunsch is Senior Executive Vice President & Director of Relationship Banking, she also serves as President of First Choice Loan Services, a subsidiary of Berkshire Bank. Ms. Gunsch is responsible for all aspects of credit risk management including credit approval, asset quality, underwriting guidelines, and credit policies for the retail banking consumer experience, including branches, branch operations, consumer lending, home lending, private banking, investment services, call center, electronic/mobile banking, operations, loan servicing,Middle Market, Mid-Corporate, Asset Based Lending, and the MyBanker team, as well as the deployment of the Bank's relationship banking strategy across all lines of business. Ms. Gunsch has previouslyHealthcare/Not-for-Profit business units. He also held the positions of EVP, Retail Banking and Senior Vice President. Ms. Gunsch joined Berkshire fromsenior leadership roles at Citizens Bank, in 2009 as First VPWebster Bank and Bank of Retail Banking.America.
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Malia C. Lazu. Age 42. Ms. Lazu is Executive Vice President, Chief Experience and Culture Officer for Berkshire Bank. She oversees and directs internal and external experience and culture management, and is a key advisor to the Corporate Responsibility and Culture Committee of the Company's Board of Directors. Ms. Lazu is also the Regional President for the Company's Boston region. She manages corporate communications, marketing, corporate social responsibility, and facilities. She also coordinates with the Executive Director of the Berkshire Bank Foundation. Ms. Lazu joined in July 2019, having served the Company as an independent consultant for more than a year. Ms. Lazu has more than 20 years experience as a culture creator and strategist for cities, institutions, and organizations throughout the U.S.

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Gregory D. Lindenmuth. Age 52.55. Mr. Lindenmuth is Senior Executive Vice President, Chief Risk Officer of the Bank, a position he was promoted to in October 2018. Mr. Lindenmuth is responsible for enterprise risk management as well as compliance, loan review, information security, and strategic services. Mr. Lindenmuth joined Berkshire in 2016 from the FDIC where he was employed for 24 years and held multiple positions including Senior Risk Examiner for the Division of Risk Management Supervision and Acting Regional Manager for the Division of Insurance and Research. With the FDIC, Mr. Lindenmuth was also a Capital Markets, Mortgage Banking, and Fraud Specialist.
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Wm. Gordon Prescott, Age 58.61. Mr. Prescott is Senior Executive Vice President, General Counsel and Corporate Secretary, of the Bank, a position he was promoted to in October 2018. Mr. Prescott joined Berkshire in 2008 as VP, General Counsel and Corporate Secretary. Mr. Prescott has 30 plus years of experience in the legal profession, including extensive experience as in-house corporate counsel, most recently with KB Toys Inc. prior to joining the Bank.
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Sumant Pustake. Age 38_. Mr. Pustake was promoted to Executive Vice President in February 2023 and holds a law degree from Boston University Schoolhas served as Chief Transformation and Strategy Officer since June 2021. Mr. Pustake previously oversaw Berkshire's corporate development efforts, where he served as the development leader and helped define and realize Berkshire’s vision and growth strategy. Prior to joining Berkshire Bank, he served as Vice President, Head of Law.Corporate Credit for Commerce Bank and Trust at the time of its acquisition by Berkshire in 2017.

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Ellen Steinfeld, Age 61.Ms. Steinfeld is Senior Executive Vice President and Head of Consumer Lending & Payments. She is responsible for Mortgage Banking sales and operations, Home Equity, Consumer Lending and Payments. Prior to joining Berkshire in September 2021, she was President of Innovative Lending Strategic Solutions LLC. Before her consulting role, she was Managing Director and US Consumer Lending Executive for TIAA-CREF, where she managed Mortgage Lending, Small Business Lending, Consumer Lending. She has also held management positions at Hudson City Savings, Citizens Bank, RBC Wealth Management, and E*TRADE Financial. (Note:Ms. Steinfeld’s stock ownership reports to the SEC are filed under her legal name of Ellen Tulchiner).
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Jason T. White, Age 47.Mr. White is Senior Executive Vice President and was named Chief Information Officer of Berkshire Bank in November 2020.He previously served as Senior Vice President, Chief Technology Officer since May 2019 when he joined the Bank following the acquisition of Savings Institute Bank & Trust, where he served as Chief Information Officer and Information Security Officer.


76

Reference is made to the cover page of this report and to the section captioned “Additional Information - Other Information Relating to Directors and Executive Officers - Delinquent Section 16(a) Beneficial Ownership Reporting Compliance”Reports” in the Proxy Statement for information regarding compliance with Section 16(a) of the Exchange Act. For information concerning the audit committee and the audit committee financial expert, reference is made to the section captioned “Proposal 1 - Election of Directors for a One-Year Term”Term", “Corporate"Proposal 1 - Election of Directors for One Year Term - Corporate Governance - Committees of the Board of Directors”, and “Corporate Governance“Proposal 1 - Audit Committee”Election of Directors for a One Year Term - Board Committees and Responsibilities" in the Proxy Statement.

For information concerning the Company’s code of ethics, the information contained under the section captioned “Corporate“Proposal 1 - Election of Directors for a One Year Term - Corporate Governance - Code of Business Conduct”Conduct and Anonymous Reporting Line Policy” in the Proxy Statement is incorporated herein by reference.

A copy of the Company’s code of ethics is available to stockholders on the Company’s website at:
berkshirebank.com under the Investor Relations tab.
http://ir.berkshirebank.com.


ITEM 11. EXECUTIVE COMPENSATION

For information regarding executive compensation, the sections captioned “Proposal 1 - Election of Directors for a One-Year Term”, “Corporate“Proposal 1 - Election of Directors of a One Year Term - Corporate Governance - Committees of the Board of Directors”, and “Corporate Governance“Proposal 1 - Audit Committee”Election of Directors for a One Year Term - Board Committees and Responsibilities” in the Proxy Statement are incorporated herein by reference.

For information regarding the Compensation Committee Report, the section captioned “Compensation Discussion and Analysis” in the Proxy Statement is incorporated herein by reference.





ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED SHAREHOLDER MATTERS
 
(a)Security Ownership of Certain Beneficial Owners
Information required by this item is incorporated herein by reference to the section captioned “Additional Information - Stock Ownership” in the Proxy Statement. 
    
(b)Security Ownership of Management
Information required by this item is incorporated herein by reference to the section captioned “Additional Information - Stock Ownership” in the Proxy Statement.

(c)Changes in Control
Management of Berkshire knows of no arrangements, including any pledge by any person of securities of Berkshire, the operation of which may at a subsequent date result in a change in control of the registrant.
 
(d)Equity Compensation Plan Information
The following table sets forth information, as of December 31, 2019,2022, about Company common stock that may be issued upon exercise of options under stock-based benefit plans maintained by the Company, as well as the number of securities available for issuance under equity compensation plans:
Plan categoryNumber of securities
to be issued upon
exercise of
outstanding options, warrants and rights
Weighted-average
exercise price of
outstanding options, warrants and rights
Number of securities
remaining available for
future issuance under
equity compensation plans
(excluding securities reflected in the first column)
Equity compensation plans approved by security holders49,200 $25.62 1,500,355 
Equity compensation plans not approved by security holders— — — 
Total49,200 $25.62 1,500,355 
77
Plan category 
Number of securities
to be issued upon
exercise of
outstanding options, warrants and rights
 
Weighted-average
exercise price of
outstanding options, warrants and rights
 
Number of securities
remaining available for
future issuance under
equity compensation plans
(excluding securities reflected in the first column)
Equity compensation plans approved by security holders 153,272
 $22.00
 1,123,411
Equity compensation plans not approved by security holders 
 
 
Total 153,272
 $22.00
 1,123,411

69


ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this item is incorporated herein by reference to the sections captioned “Additional Information - Other Information Relating to Directors and Executive Officers - Transactions with Related PersonsPersons" and “Additional Information - Other Information Relating to Directors and Executive Officers - Procedures Governing Related Persons Transactions” in the Proxy Statement. Information regarding director independence is incorporated herein by reference to the section “Proposal 1 - Election of Directors for a One Year Term” in the Proxy Statement.


ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this item is incorporated herein by reference to the section captioned “Proposal 3 — Ratification of the Appointment of the Independent Registered Public Accounting Firm” in the Proxy Statement.

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70


PART IV

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)
The Consolidated Financial Statements required to be filed in our Annual Report on Form 10-K are included in Part II, Item 8 hereof.

[2]Financial Statement Schedules
[2]    Financial Statement Schedules

All financial statement schedules are omitted because the required information is either included or is not applicable.
 

7179


[3]     Exhibits
[3] Exhibits
3.1
3.2
3.33.4 
3.4
4.1
4.2
4.3
10.1
10.2
10.3
10.4
10.5
10.6
10.710.4 
10.5 
10.6 
10.810.7 
10.1010.8 
10.11
10.12
10.1310.9 
10.1410.10 
21.010.11 
23.110.12 
10.13 
21.0 
23.1 
31.1
31.2
32.1
32.2
101

7280


(1)Incorporated herein by reference from the Exhibits to Form 10-Q as filed on August 9, 2018
(1)(2)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on June 26, 2017.
(3)Incorporated herein by reference from the Exhibits to Form S-1, Registration Statement and amendments thereto, initially filed on March 10, 2000, Registration No. 333-32146.
(2)(4)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on June 26, 2017.
(3)Incorporated herein by reference from the Exhibits to the Form 10-Q as filed on November 9, 2017.
(4)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on October 16, 2017.
(5)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on September 26, 2012.
(6)Incorporated herein by reference from Exhibit 4.3 to the Form 10-K as filed on February 28, 2020.
(7)Incorporated herein by reference from the Exhibit to the Form 8-K as filed on January 26, 2021.
(8)Incorporated herein by reference from the Exhibit to the Form 8-K as filed on April 2, 2021.
(9)Incorporated herein by reference from the Exhibits to the Form 10-K as filed on March 16, 2011.
(10)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on February 22, 2019.
(7)(11)Incorporated herein by reference from the Exhibit to the Form 10-K as filed on March 17, 2014.
(8)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on September 23, 2016.
(9)Incorporated herein by reference from the Exhibits to the Form 10-K as filed on March 16, 2011.17, 2014.
(10)(12)Incorporated herein by reference from the Exhibits to the Form 10-K as filed on February 28, 2020.
(13)Incorporated herein by reference from the Exhibit to the Form 8-K as filed on January 19, 2011.
(11)(14)Incorporated herein by reference from the Appendix to the Proxy Statement as filed on March 24, 2011.
(12)Incorporated herein by reference from the Appendix to the Proxy Statement as filed on April 2, 2013.
(13)Incorporated herein by reference from the Exhibits to the Form 8-K as filed on January 23, 2015.
(14)(15)Incorporated herein by reference from the Appendix to the Proxy Statement as filed on April 6, 2018.
(15)(16)Incorporated herein by reference from the Exhibits to the Form 10-Q as filed on May 10, 2019.
(17)Incorporated herein by reference from the Appendix to the Proxy Statement as filed on April 8, 2022.
(18)Incorporated herein by reference from the Exhibit to the Form 8-K as filed on October 13, 2022.
(19)Incorporated herein by reference from the Exhibit to the Form 8-K as filed on September 12, 2022.




ITEM 16. FORM 10-K SUMMARY

None.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Berkshire Hills Bancorp, Inc.
Date: February 28, 2020March 1, 2023By:/s/ Richard M. MarottaNitin J. Mhatre
Richard M. MarottaNitin J. Mhatre
President & Chief Executive Officer

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Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
/s/ Richard M. MarottaNitin J. MhatreDirector, President, & Chief Executive OfficerFebruary 28, 2020March 1, 2023
Richard M. MarottaNitin J. Mhatre(principal executive officer)
/s/ James M. MosesR. David RosatoSenior Executive Vice President, Chief Financial OfficerFebruary 28, 2020March 1, 2023
James M. MosesR. David Rosato(principal financial andofficer)
/s/ Brett BrbovicSenior Managing Director, Chief Accounting OfficerMarch 1, 2023
Brett Brbovic(principal accounting officer)
/s/ J. Williar DunlaevyChairmanFebruary 28, 2020
J. Williar Dunlaevy
/s/ Baye Adofo-WilsonDirectorFebruary 28, 2020
Baye Adofo-Wilson
/s/ Rheo A. BrouillardDirectorFebruary 28, 2020
Rheo A. Brouillard
/s/ David M. BrunelleDirectorChairpersonFebruary 28, 2020March 1, 2023
David M. Brunelle
/s/ Baye Adofo-WilsonDirectorMarch 1, 2023
/s/ Robert M. CurleyBaye Adofo-WilsonDirectorFebruary 28, 2020
Robert M. Curley/s/ Nina A. CharnleyDirectorMarch 1, 2023
Nina A. Charnley
/s/ John B. DaviesDirectorFebruary 28, 2020March 1, 2023
John B. Davies
/s/ Mihir A. DesaiDirectorMarch 1, 2023
Mihir A. Desai
/s/ William H. Hughes, IIIDirectorFebruary 28, 2020March 1, 2023
William H. Hughes, III
/s/ Jeffrey W. KipDirectorMarch 1, 2023
/s/ Cornelius D. MahoneyJeffrey W. KipDirectorFebruary 28, 2020
Cornelius D. Mahoney/s/ Sylvia MaxfieldDirectorMarch 1, 2023
Sylvia Maxfield
/s/ Pamela A. MassadDirectorFebruary 28, 2020
Pamela A. Massad
DirectorFebruary 28, 2020
Sylvia Maxfield
/s/ Laurie Norton MoffattDirectorFebruary 28, 2020March 1, 2023
Laurie Norton Moffatt
/s/ Karyn PolitoDirectorMarch 1, 2023
/s/ William J. RyanKaryn PolitoDirectorFebruary 28, 2020
William J. Ryan
/s/ Jonathan I. ShulmanDirectorFebruary 28, 2020March 1, 2023
Jonathan I. Shulman
/s/ Michael A. ZaitzeffDirectorMarch 1, 2023
/s/ D. Jeffrey TempletonMichael A. ZaitzeffDirectorFebruary 28, 2020
D. Jeffrey Templeton

82
75


ITEM 8. CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

The management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting. The Company’s internal control over financial reporting is a process designed under the supervision of the Company’s Chief Executive Officer and Chief Financial Officer to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s Consolidated Financial Statements for external reporting purposes in accordance with generally accepted accounting principles.

As of December 31, 2019,2022, management conducted an assessment of the effectiveness of the Company’s internal control over financial reporting based on the framework established in Internal Control—Integrated Framework issued in 2013, by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this assessment, management has determined that the Company’s internal control over financial reporting as of December 31, 20192022 was effective.

The Company’s internal control over financial reporting includes policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the Company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

The effectiveness of the Company’s internal control over financial reporting as of December 31, 20192022 has been audited by Crowe LLP, an independent registered public accounting firm, as stated in their report, which follows. This report expresses an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting as of December 31, 2019.2022.

 
/s/ Richard M. MarottaNitin J. Mhatre/s/ James M. MosesR. David Rosato
Richard M. MarottaNitin J. MhatreJames M. MosesR. David Rosato
President & Chief Executive OfficerSenior Executive Vice President & Chief Financial Officer
February 28, 2020March 1, 2023February 28, 2020March 1, 2023


F-1


bhlb-20221231_g18.jpg


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM



Shareholders and the Board of Directors
of Berkshire Hills Bancorp, Inc.
Boston, Massachusetts


Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of Berkshire Hills Bancorp, Inc. (the "Company") as of December 31, 20192022 and 2018,2021, the related consolidated statements of income,operations, comprehensive (loss)/income, changes in shareholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2019,2022, and the related notes (collectively referred to as the "financial statements"). We also have audited the Company’s internal control over financial reporting as of December 31, 2019,2022, based on criteria established in Internal Control - Integrated FrameworkFramework: (2013) issued in 2013 by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”)(COSO).

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 20192022 and 2018,2021, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 20192022 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019,2022, based on criteria established in Internal Control - Integrated FrameworkFramework: (2013) issued in 2013 by COSO.

Change in Accounting Principle

As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for credit losses effective January 1, 2020 due to the adoption of Financial Accounting Standards Board (“FASB”) Accounting Standards Codification No. 326, Financial Instruments – Credit Losses (“ASC 326”). The Company adopted the new credit loss standard using the modified retrospective method such that prior period amounts are not adjusted and continue to be reported in accordance with previously applicable generally accepted accounting principles.

Basis for Opinions

The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting.Our responsibility is to express an opinion on the Company’s financial statements and an opinion on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) ("PCAOB") and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.



F-2

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and the significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

F-2


Definition and Limitations of Internal Control overOver Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of the critical audit matter does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for LoanCredit Losses - General Component

for loans

The allowance for loanestimate of expected credit losses is a significantbased on relevant information about current conditions, past events, and reasonable and supportable forward-looking forecasts regarding collectability of the reported amounts. In order to estimate that is a determination of estimated probable incurredthe expected credit losses infor loans evaluated on a pooled basis, the Company’s loan portfolio. Refer to Note 1 - Summary of Significant Accounting Policies Company utilizes a static pool migration methodology which calculates a historical loss rate for the Company’s accounting policy related to the allowance for loan losses and Note 8 - Loan Loss Allowance for the Company’s disclosures related to loans and the associated allowance for loan losses. The Company has deemed its policy for determining the allowance for loan losses to be a critical accounting estimate.

The allowance for loan losses includes allowance allocations calculated in accordance with ASC 310, “Receivables,” and allowance allocations calculated in accordance with ASC 450, “Contingencies.” The allowance for loan losses is allocated to loan types using both a formula-based approach applied to groups of loans (“general component”) and an analysis of certain individual loans for impairment (“specific component”).

As of December 31, 2019, the allowance for loan losses totaled approximately $63.6 million. The general componenteach of the allowance totaled approximately $63 million which consisted of approximately $44 million attributable to observableidentified loan segments. The historical data and approximately $19 million attributable to qualitative adjustments. The formula-based approach emphasizes loss factors derived from actual historical and industry portfolio loss rates which are combined with an assessmentthen adjusted for current and asset specific characteristics (also referred to as qualitative adjustments) and for expected changes to current conditions over the reasonable and supportable forecast period (also referred to as forecast). Each of certain qualitative factors to determine the allowance amounts allocated to the various loan categories. Allowance amounts are based on an estimate of historical average annual percentage rate of loan loss for each group of loan, a temporal estimate of the incurred loss emergence and confirmation period for each group of loan, and certain qualitative risk factors considered in the computationthese key components of the allowance for loan losses.credit loss calculation is complex and requires a high volume of data input.

We considered auditing the general component

F-3

Auditing the allowance for loancredit losses to bewas especially challenging and identified by us as a critical audit matter due to complex nature of the calculation resulting fromgiven the high volume of the data inputs. The high degree of manual intervention for the data to be appropriately evaluated in the calculation makes auditing the general component ofinputs and judgements made by management.Auditing the allowance for loancredit loss calculation especially challenging. The calculation utilizes numerous external and internal data sources as well as a high volumeinvolved significant audit effort, including the involvement of reports. The dependability of the calculation relies heavily on theexperienced audit personnel.

F-3


completeness, accuracy and validity of the data sources and appropriate application of these data points within the calculation.

The primary procedures we performed to address this critical audit matter included:

Testing the effectiveness of internal controls over management’s allowance for credit loss calculation including the design and operating effectiveness to address:

Completeness and accuracy of controls pertainingthe reports utilized within the allowance for credit loss calculation.
The mathematical accuracy of the allowance for credit loss calculation.
The accuracy of application of information within the allowance for credit loss calculation.
Significant assumptions and judgements applied within the allowance for credit loss calculation.

Substantively testing management’s process to estimate the significant data inputs related toallowance for credit loss calculation included:

Testing the completeness and accuracy of the underlying internal data inputs as well asutilized to prepare the calculation.
Evaluating the relevance and reliability of the underlying external data utilized to prepare the calculation.
Testing the mathematical accuracy, including the application of data and assumptions, of the allowance calculation itself. These specific procedures included:for credit loss calculation.
Management’s control over the completeness and accuracy
The reasonableness of reports utilized to prepare the allowance for loan loss calculation
Management’s control over the completeness and accuracy of historical loss calculations over the groups of loans included in the general component of the allowance calculation
Management’s control over the completeness and accuracy of the loss emergence period calculation
Management’s review of the mathematical accuracy of the allowance for loan loss calculation
Substantively testing the completenesssignificant judgements and accuracy over management’sassumptions utilized within the allowance calculation including the various significant data inputs. These specific procedures included:
Testing of the completeness and accuracy of reports utilized in the calculation of the allowance for loan losses.
Testing the completeness and accuracy of the historical loss calculation
Testing the accuracy and completeness of loss emergence period calculation
Testing the mathematical accuracy of management’s allowance calculation

for credit loss calculation.


/s/
/s/Crowe LLP

We have served as the Company's auditor since 2017.

New York, New York
February 28, 2020March 1, 2023

F-4

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED BALANCE SHEETS

 December 31, December 31,
(In thousands, except share data) 2019 2018(In thousands, except share data)20222021
Assets  
  
Assets  
Cash and due from banks $105,447
 $100,972
Cash and due from banks$145,342 $109,350 
Short-term investments 474,382
 82,217
Short-term investments540,013 1,518,457 
Total cash and cash equivalents 579,829
 183,189
Total cash and cash equivalents685,355 1,627,807 
    
Trading security 10,769
 11,212
Trading security6,708 8,354 
Marketable equity securities, at fair value 41,556
 56,638
Marketable equity securities, at fair value12,856 15,453 
Securities available for sale, at fair value 1,311,555
 1,399,647
Securities available for sale, at fair value1,423,200 1,877,585 
Securities held to maturity (fair values of $373,277 in 2019 and $371,224 in 2018) 357,979
 373,763
Securities held to maturity (fair values of $507,464 in 2022 and $647,236 in 2021)Securities held to maturity (fair values of $507,464 in 2022 and $647,236 in 2021)583,453 636,503 
Federal Home Loan Bank stock and other restricted securities 48,019
 77,344
Federal Home Loan Bank stock and other restricted securities7,219 10,800 
Total securities 1,769,878
 1,918,604
Total securities2,033,436 2,548,695 
Less: Allowance for credit losses on investmentLess: Allowance for credit losses on investment(91)(105)
Net SecuritiesNet Securities2,033,345 2,548,590 
    
Loans held for sale 36,664
 2,183
Loans held for sale4,311 6,110 
    
Commercial real estate loans 4,034,269
 3,400,221
Commercial and industrial loans 1,840,508
 1,980,046
Residential mortgages 2,685,472
 2,566,424
Consumer loans 942,179
 1,096,562
Total loans 9,502,428
 9,043,253
Total loans8,335,309 6,825,847 
Less: Allowance for loan losses (63,575) (61,469)
Less: Allowance for credit losses on loansLess: Allowance for credit losses on loans(96,270)(106,094)
Net loans 9,438,853
 8,981,784
Net loans8,239,039 6,719,753 
    
Premises and equipment, net 120,398
 106,500
Premises and equipment, net85,217 94,383 
Goodwill 553,762
 518,325
Other intangible assets 45,615
 33,418
Other intangible assets24,483 29,619 
Cash surrender value of bank-owned life insurance 227,894
 190,609
Cash surrender value of bank-owned life insurance238,919 235,690 
Deferred tax assets, net 51,165
 42,434
Other assets 237,780
 120,926
Other assets348,935 288,384 
Assets from discontinued operations 154,132
 114,259
Assets held for saleAssets held for sale3,260 4,577 
Total assets $13,215,970
 $12,212,231
Total assets$11,662,864 $11,554,913 
    
Liabilities  
  
Liabilities  
Demand deposits $1,884,100
 $1,603,019
Demand deposits$2,852,127 $3,008,461 
NOW and other deposits 1,492,569
 1,122,321
NOW and other deposits1,054,596 976,401 
Money market deposits 2,528,656
 2,245,195
Money market deposits3,723,570 3,293,526 
Savings deposits 841,283
 724,129
Savings deposits1,063,269 1,111,625 
Time deposits 3,589,369
 3,287,717
Time deposits1,633,707 1,678,940 
Total deposits 10,335,977
 8,982,381
Total deposits10,327,269 10,068,953 
Short-term debt 125,000
 1,118,832
Long-term Federal Home Loan Bank advances 605,501
 309,466
Long-term Federal Home Loan Bank advances4,445 13,331 
Subordinated notes 97,049
 89,518
Subordinated notes121,064 97,513 
Total borrowings 827,550
 1,517,816
Total borrowings125,509 110,844 
Other liabilities 267,398
 149,519
Other liabilities256,024 192,681 
Liabilities from discontinued operations 26,481
 9,597
Total liabilities 11,457,406
 10,659,313
Total liabilities10,708,802 10,372,478 
(continued)
 December 31, December 31,
(In thousands, except share data) 2019 2018(In thousands, except share data)20222021
Shareholders’ equity  
  
Shareholders’ equity  
Preferred Stock (Series B non-voting convertible preferred stock - $0.01 par value; 2,000,000 shares authorized, 521,607 shares issued and outstanding in 2019; 2,000,000 shares authorized, 521,607 shares issued and outstanding in 2018) 40,633
 40,633
Common stock ($.01 par value; 100,000,000 shares authorized and 51,903,190 shares issued and 49,585,143 shares outstanding in 2019; 100,000,000 shares authorized; 46,211,894 shares issued, and 45,416,855 shares outstanding in 2018) 517
 460
Common stock ($0.01 par value; 100,000,000 shares authorized and 51,903,190 shares issued and 44,361,222 shares outstanding in 2022; 100,000,000 shares authorized; 51,903,190 shares issued, and 48,667,110 shares outstanding in 2021)Common stock ($0.01 par value; 100,000,000 shares authorized and 51,903,190 shares issued and 44,361,222 shares outstanding in 2022; 100,000,000 shares authorized; 51,903,190 shares issued, and 48,667,110 shares outstanding in 2021)$528 $528 
Additional paid-in capital - common stock 1,422,441
 1,245,013
Additional paid-in capital - common stock1,424,183 1,423,445 
Unearned compensation (8,465) (6,594)Unearned compensation(8,598)(9,056)
Retained earnings 361,082
 308,839
Accumulated other comprehensive income/(loss) 11,993
 (13,470)
Treasury stock, at cost (2,318,047 shares in 2019 and 795,039 shares in 2018) (69,637) (21,963)
Retained (deficit)Retained (deficit)(71,428)(139,383)
Accumulated other comprehensive (loss)Accumulated other comprehensive (loss)(181,052)(3,243)
Treasury stock, at cost (7,541,968 shares in 2022 and 3,236,080 shares in 2021)Treasury stock, at cost (7,541,968 shares in 2022 and 3,236,080 shares in 2021)(209,571)(89,856)
Total shareholders’ equity 1,758,564
 1,552,918
Total shareholders’ equity954,062 1,182,435 
Total liabilities and shareholders’ equity $13,215,970
 $12,212,231
Total liabilities and shareholders’ equity$11,662,864 $11,554,913 
The accompanying notes are an integral part of these consolidated financial statements.

F-5

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED STATEMENTS OF INCOMEOPERATIONS

  Years Ended December 31,
(In thousands) 2019 2018 2017
Interest and dividend income  
  
  
Loans $448,927
 $406,222
 $302,917
Securities and other 60,586
 59,672
 52,159
Total interest and dividend income 509,513
 465,894
 355,076
Interest expense  
  
  
Deposits 115,193
 78,364
 43,855
Borrowings and subordinated notes 29,062
 31,330
 20,258
Total interest expense 144,255
 109,694
 64,113
Net interest income 365,258
 356,200
 290,963
Non-interest income  
  
  
Mortgage banking income 788
 635
 2,786
Loan related income 24,374
 23,155
 21,421
Deposit related fees 31,352
 29,806
 27,165
Insurance commissions and fees 10,957
 10,983
 10,589
Wealth management fees 9,353
 9,447
 9,395
Total fee income 76,824
 74,026
 71,356
Other 1,438
 3,557
 (3,377)
Gain/(loss) on securities, net 4,389
 (3,719) 12,598
Gain on sale of business operations and assets, net 1,351
 460
 296
Loss on termination of hedges 
 
 (6,629)
Total non-interest income 84,002
 74,324
 74,244
Total net revenue 449,260
 430,524
 365,207
Provision for loan losses 35,419
 25,451
 21,025
Non-interest expense  
  
  
Compensation and benefits 140,906
 134,019
 120,015
Occupancy and equipment 39,586
 36,927
 31,730
Technology and communications 26,523
 27,147
 24,450
Marketing and promotion 4,474
 4,697
 6,528
Professional services 10,798
 7,343
 7,507
FDIC premiums and assessments 3,861
 5,734
 6,457
Other real estate owned and foreclosures 154
 68
 44
Amortization of intangible assets 5,783
 4,934
 3,493
Merger, restructuring and conversion related expenses 28,046
 22,144
 31,558
Other 29,726
 23,880
 21,196
Total non-interest expense 289,857
 266,893
 252,978
Income from continuing operations before income taxes 123,984
 138,180
 91,204
Income tax expense from continuing operations 22,463
 28,961
 42,088
Net income from continuing operations 101,521
 109,219
 49,116
       
(Loss)/income from discontinued operations before income taxes (5,539) (4,767) 8,545
Income tax (benefit)/expense from discontinued operations (1,468) (1,313) 2,414
Net (loss)/income from discontinued operations (4,071) (3,454) 6,131
       
Net income $97,450
 $105,765
 $55,247
Preferred stock dividend 960
 918
 219
Income available to common shareholders $96,490
 $104,847
 $55,028
  Years Ended December 31,
(in thousands, except per share data) 2019 2018 2017
Basic earnings/(loss) per share:  
  
  
Continuing Operations $2.06
 $2.38
 $1.24
Discontinued operations (0.08) (0.08) 0.16
Total basic earning per share $1.98
 $2.30
 $1.40
       
Diluted earnings/(loss) per share:  
  
  
Continuing Operations $2.05
 $2.36
 $1.24
Discontinued operations (0.08) (0.07) 0.15
Total diluted earnings per share $1.97
 $2.29
 $1.39
       
Weighted average common shares outstanding:  
  
  
Basic 49,263
 46,024
 39,456
Diluted 49,421
 46,231
 39,695
The accompanying notes are an integral part of these consolidated financial statements.

F-6

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

  Years Ended December 31,
(In thousands) 2019 2018 2017
Net income $97,450
 $105,765
 $55,247
Other comprehensive income (loss), before tax:  
  
  
Changes in unrealized gains and losses on securities available-for-sale 34,530
 (16,923) (15,142)
Changes in unrealized gains and losses on derivative hedges 
 
 6,573
Changes in unrealized gains and losses on pension (270) 336
 (94)
Total other comprehensive income/(loss), before tax 34,260
 (16,587) (8,663)
Income taxes related to other comprehensive income (loss):  
  
  
Changes in unrealized gains and losses on securities available-for-sale (8,873) 4,421
 5,610
Changes in unrealized gains and losses on derivative hedges 
 
 (2,589)
Changes in unrealized gains and losses on pension 76
 (108) 37
Total income tax (expense) benefit related to other comprehensive income (loss) (8,797) 4,313
 3,058
Total other comprehensive income/(loss) 25,463
 (12,274) (5,605)
Total comprehensive income $122,913
 $93,491
 $49,642
 Years Ended December 31,
(In thousands)202220212020
Interest and dividend income   
Loans$335,312 $282,164 $358,015 
Securities and other51,945 46,901 51,767 
Total interest and dividend income387,257 329,065 409,782 
Interest expense   
Deposits33,437 27,236 72,715 
Borrowings and subordinated notes9,223 10,663 20,285 
Total interest expense42,660 37,899 93,000 
Net interest income344,597 291,166 316,782 
Non-interest income   
Deposit related fees32,026 29,813 27,905 
Loan fees and revenue21,731 35,060 16,840 
Insurance commissions and fees— 7,003 10,770 
Wealth management fees10,008 10,530 9,285 
Mortgage banking income230 2,056 5,190 
Total fee income63,995 84,462 69,990 
Other6,973 6,631 2,597 
(Loss) on securities, net(2,031)(787)(7,520)
Gain on sale of business operations and assets, net— 52,942 1,240 
Total non-interest income68,937 143,248 66,307 
Total net revenue413,534 434,414 383,089 
Provision expense/(benefit) for credit losses11,000 (500)75,878 
Non-interest expense   
Compensation and benefits152,741 150,589 147,840 
Occupancy and equipment37,638 41,782 43,359 
Technology and communications35,586 33,803 32,364 
Marketing and promotion5,103 2,749 3,703 
Professional services12,043 15,860 11,907 
FDIC premiums and assessments3,105 3,759 5,876 
Other real estate owned and foreclosures36 17 125 
Amortization of intangible assets5,134 5,200 6,181 
Goodwill impairment— — 553,762 
Merger, restructuring and conversion related expenses8,909 5,781 5,839 
Other28,421 26,353 29,283 
Total non-interest expense288,716 285,893 840,239 
Income/(loss) from continuing operations before income taxes113,818 149,021 (533,028)
Income tax expense/(benefit) from continuing operations21,285 30,357 (19,853)
Net income/(loss) from continuing operations92,533 118,664 (513,175)
(Loss) from discontinued operations before income taxes— — (26,855)
Income tax (benefit) from discontinued operations— — (7,013)
Net (loss) from discontinued operations— — (19,842)
Net income/(loss)$92,533 $118,664 $(533,017)
Preferred stock dividend— — 313 
Income/(loss) available to common shareholders$92,533 $118,664 $(533,330)
Years Ended December 31,
(in thousands, except per share data)202220212020
Basic earnings/(loss) per share:   
Continuing Operations$2.03 $2.41 $(10.21)
Discontinued operations— — (0.39)
Total basic earnings/(loss) per share$2.03 $2.41 $(10.60)
Diluted earnings/(loss) per share:   
Continuing Operations$2.02 $2.39 $(10.21)
Discontinued operations— — (0.39)
Total diluted earnings/(loss) per share$2.02 $2.39 $(10.60)
Weighted average common shares outstanding:   
Basic45,564 49,240 50,270 
Diluted45,914 49,554 50,270 
The accompanying notes are an integral part of these consolidated financial statements.

F-6

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS)/INCOME
 Years Ended December 31,
(In thousands)202220212020
Net income/(loss)$92,533 $118,664 $(533,017)
Other comprehensive (loss)/income, before tax:   
Changes in unrealized gains and losses on securities available-for-sale(235,081)(46,794)25,726 
Changes in unrealized gains and losses on cash flow hedges(6,667)— — 
Changes in unrealized gains and losses on pension1,674 993 (489)
Total other comprehensive (loss)/income, before tax(240,074)(45,801)25,237 
Income taxes related to other comprehensive (loss)/income:   
Changes in unrealized gains and losses on securities available-for-sale60,922 11,937 (6,471)
Changes in unrealized gains and losses on cash flow hedges1,789 — — 
Changes in unrealized gains and losses on pension(446)(250)112 
Total income tax benefit/(expense) related to other comprehensive income (loss)62,265 11,687 (6,359)
Total other comprehensive (loss)/income(177,809)(34,114)18,878 
Total comprehensive (loss)/income$(85,276)$84,550 $(514,139)
The accompanying notes are an integral part of these consolidated financial statements.

F-7

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY

 Preferred StockCommon StockAdditional paid-inUnearnedRetainedAccumulated other comprehensiveTreasury 
(In thousands, except per share data)SharesAmountSharesAmountcapitalcompensationearnings(loss) incomestockTotal
Balance at January 1, 2017

35,673
$366
$898,989
$(6,374)$217,494
$9,766
$(26,943)$1,093,298
Comprehensive income:   
 
 
 
 
 
 
 
Net income





55,247


55,247
Other net comprehensive (loss)






(5,605)
(5,605)
Total comprehensive income=sum(J5:J6)
=sum(J5:J6)
=sum(J5:J6)
=sum(J5:J6)
=sum(J5:J6)
=sum(J5:J6)
55,247
(5,605)
49,642
Acquisition of Commerce Bank522
40,633
4,842
48
188,552




229,233
Common stock issued, net of $7.1 million offering costs

4,638
46
152,938




152,984
Cash dividends declared on common shares ($0.84 per share)





(33,022)

(33,022)
Cash dividends declared on preferred shares ($0.42 per share)





(219)

(219)
Forfeited shares

(17)
102
516


(618)
Exercise of stock options

19



(158)
487
329
Restricted stock grants

161

1,650
(5,775)

4,125

Stock-based compensation




5,102



5,102
Other, net

(26)
256

(163)
(1,176)(1,083)
Balance at December 31, 2017522
40,633
45,290
$460
$1,242,487
$(6,531)$239,179
$4,161
$(24,125)$1,496,264
Comprehensive income: 0
 
 
 
 
 
 
 
 
Net income





105,765


105,765
Other net comprehensive (loss)






(12,274)
(12,274)
Total comprehensive income





105,765
(12,274)
93,491
Adoption of ASU No 2016-01, Financial Instruments - Overall (Subtopic 825-10) - Recognition and Measurement of Financial Assets and Liabilities





6,253
(6,253)

Adoption of ASU No 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220) - Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income





(896)896


Cash dividends declared on common shares ($0.88 per share)





(39,966)

(39,966)
Cash dividends declared on preferred shares ($1.76 per share)





(918)

(918)
Forfeited shares

(65)
90
2,189


(2,279)
Exercise of stock options

33



(578)
904
326
Restricted stock grants

185

2,157
(7,011)

4,854

Stock-based compensation




4,759



4,759
Other, net

(26)
279



(1,317)(1,038)
Balance at December 31, 2018522
40,633
45,417
$460
$1,245,013
$(6,594)$308,839
$(13,470)$(21,963)$1,552,918
Comprehensive income:   
 
 
 
 
 
 
 
Net income





97,450


97,450
Other net comprehensive income






25,463

25,463
Total comprehensive income





97,450
25,463

122,913
Acquisition of SI Financial Group, Inc.

5,691
57
176,655




176,712
Cash dividends declared on common shares ($0.92 per share)





(44,147)

(44,147)
Cash dividends declared on preferred shares ($1.84 per share)





(960)

(960)
Treasury stock purchased

(1,726)




(52,746)(52,746)
Forfeited shares

(65)
(251)2,160


(1,909)
Exercise of stock options

11



(100)
288
188
Restricted stock grants

299

932
(8,843)

7,911

Stock-based compensation




4,812



4,812
Other, net

(42)
92



(1,218)(1,126)
Balance at December 31, 2019522
$40,633
49,585
$517
$1,422,441
$(8,465)$361,082
$11,993
$(69,637)$1,758,564

Preferred StockCommon StockAdditional paid-inUnearnedRetained
(deficit)
Accumulated other comprehensiveTreasury
(In thousands, except per share data)SharesAmountSharesAmountcapitalcompensationearnings(loss) incomestockTotal
Balance at January 1, 2020522 $40,633 49,585 $517 $1,422,441 $(8,465)$361,082 $11,993 $(69,637)$1,758,564 
Comprehensive (loss):        
Net (loss)— — — — — — (533,017)— — (533,017)
Other net comprehensive income— — — — — — — 18,878 — 18,878 
Total comprehensive income— — — — — — (533,017)18,878 — (514,139)
Impact of ASC 326 Adoption— — — — — — (24,380)— — (24,380)
Conversion of preferred stock to common stock(522)(40,633)1,043 11 10,395 — — — 30,227 — 
Cash dividends declared on common shares ($0.72 per share)— — — — — — (36,251)— — (36,251)
Cash dividends declared on preferred shares ($1.20 per share)— — — — — — (313)— — (313)
Treasury stock purchased— — (14)— — — — — (473)(473)
Forfeited shares— — (91)— (1,570)2,727 — — (1,157)— 
Exercise of stock options— — 37 — — — (465)— 1,129 664 
Restricted stock grants— — 314 — (4,121)(5,234)— — 9,355 — 
Stock-based compensation— — — — — 4,727 — — — 4,727 
Other, net— — (41)— 94 — — — (720)(626)
Balance at December 31, 2020— $— 50,833 $528 $1,427,239 $(6,245)$(233,344)$30,871 $(31,276)$1,187,773 
Comprehensive income:0        
Net income— — — — — — 118,664 — — 118,664 
Other net comprehensive (loss)— — — — — — — (34,114)— (34,114)
Total comprehensive income— — — — — — 118,664 (34,114)— 84,550 
Cash dividends declared on common shares ($0.48 per share)— — — — — — (24,553)— — (24,553)
Treasury stock purchased— — (2,500)— — — — — (68,712)(68,712)
Forfeited shares— — (113)— 90 2,644 — — (2,734)— 
Exercise of stock options— — 20 — — — (150)— 567 417 
Restricted stock grants— — 476 — (3,898)(9,625)— — 13,523 — 
Stock-based compensation— — — — — 4,170 — — — 4,170 
Other, net— — (49)— 14 — — — (1,224)(1,210)
Balance at December 31, 2021— $— 48,667 $528 $1,423,445 $(9,056)$(139,383)$(3,243)$(89,856)$1,182,435 
Comprehensive income:        
Net income— — — — — — 92,533 — — 92,533 
Other net comprehensive (loss)— — — — — — — (177,809)— (177,809)
Total comprehensive income— — — — — — 92,533 (177,809)— (85,276)
Cash dividends declared common shares ($0.54 per share)— — — — — — (24,527)— — (24,527)
Treasury stock purchased— — (4,485)— — — — — (124,519)(124,519)
Forfeited shares— — (98)— 189 2,560 — — (2,749)— 
Exercise of stock options— — 12 — — — (51)— 321 270 
Restricted stock grants— — 328 — 537 (9,440)— — 8,903 — 
Stock-based compensation— — — — — 7,338 — — — 7,338 
Other, net— — (63)— 12 — — — (1,671)(1,659)
Balance at December 31, 2022— $— 44,361 $528 $1,424,183 $(8,598)$(71,428)$(181,052)$(209,571)$954,062 
The accompanying notes are an integral part of these consolidated financial statements.

F-8

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS

 Years Ended December 31,
(In thousands)202220212020
Cash flows from operating activities:   
Net income/(loss) from continuing operations$92,533 $118,664 $(513,175)
Net (loss) from discontinued operations— — (19,842)
Net income/(loss)$92,533 $118,664 $(533,017)
Adjustments to reconcile net income to net cash provided by operating activities:   
Provision expense/(benefit) for credit losses11,000 (500)75,878 
Net amortization of securities2,886 1,939 2,513 
Change in unamortized net loan origination costs and premiums3,312 (1,918)21,856 
Premises and equipment depreciation and amortization expense9,576 11,035 11,919 
Stock-based compensation expense7,338 4,170 4,727 
Accretion of purchase accounting entries, net(1,637)(6,577)(10,377)
Amortization of other intangibles5,134 5,200 6,181 
Income from cash surrender value of bank-owned life insurance policies(5,540)(5,561)(5,354)
Securities losses/(gains), net2,031 787 7,576 
Net change in loans held-for-sale5,168 5,775 (4,267)
Loss on disposition of assets— 2,811 327 
Loss on sale of real estate— 13 
Amortization of interest in tax-advantaged projects3,508 3,444 3,645 
Goodwill impairment— — 553,762 
Gain on sale of business operations and other assets— (52,942)— 
Prepayment penalties on repayment of Federal Home Loan Bank advances— 862 — 
Net change in other(12,076)18,282 (31,247)
Net cash provided by operating activities of continuing operations123,233 105,477 123,977 
Net cash provided/(used) by operating activities of discontinued operations— — 103,664 
Net cash provided by operating activities$123,233 $105,477 $227,641 
Cash flows from investing activities:   
Net decrease in trading security818 776 734 
Purchases of marketable equity securities— — (17,631)
Proceeds from sales of marketable equity securities— 2,880 33,928 
Purchases of securities available for sale(478,940)(804,616)(885,182)
Proceeds from sales of securities available for sale149,994 — 69,337 
Proceeds from maturities, calls, and prepayments of securities available for sale548,423 575,538 457,586 
Purchases of securities held to maturity(807)(219,470)(144,651)
Proceeds from maturities, calls, and prepayments of securities held to maturity51,961 46,061 35,331 
Net change in loans(1,559,012)1,262,521 1,054,029 
Net change in Mid-Atlantic region loans held for sale— 50,914 — 
Proceeds from surrender of bank-owned life insurance2,311 2,566 553 
Purchase of Federal Home Loan Bank stock(124,331)— (6,741)
Proceeds from sales of Federal Home Loan Bank stock127,912 24,078 19,887 
Net investment in limited partnership tax credits(14,537)(2,878)(7,280)
Purchase of premises and equipment, net(1,495)(1,606)(7,208)
(Continued)
  Years Ended December 31,
(In thousands) 2019 2018 2017
Cash flows from operating activities:  
  
  
Net income from continuing operations 101,521
 109,219
 49,116
Net income from discontinued operations (4,071) (3,454) 6,131
Net income $97,450
 $105,765
 $55,247
Adjustments to reconcile net income to net cash provided by operating activities:  
  
  
Provision for loan losses 35,419
 25,451
 21,025
Net amortization of securities 2,407
 2,837
 1,678
Change in unamortized net loan origination costs and premiums 12,759
 (1,004) 2,232
Premises and equipment depreciation and amortization expense 10,921
 10,442
 9,499
Stock-based compensation expense 4,812
 4,759
 5,102
Accretion of purchase accounting entries, net (14,813) (24,000) (18,189)
Amortization of other intangibles 5,783
 4,934
 3,493
Write down of other real estate owned 
 
 10
Income from cash surrender value of bank-owned life insurance policies (5,349) (6,232) (3,615)
Securities (gains) losses, net (4,389) 3,719
 (12,598)
Net change in loans held-for-sale (5,137) 1,460
 10,511
Change in right-of-use lease assets 12,031
 
 
Change in lease liabilities (12,217) 
 
Loss on disposition of assets 3,443
 152
 686
Loss (gain) on sale of real estate 5
 
 (51)
Amortization of interest in tax-advantaged projects 6,455
 4,618
 8,477
Remeasurement of deferred tax asset 
 
 18,145
Net change in other (23,232) 30,601
 13,842
Net cash provided by operating activities of continuing operations 130,419
 166,956
 109,363
Net cash (used) provided by operating activities of discontinued operations (18,894) 55,298
 (31,272)
Net cash provided by operating activities 111,525
 222,254
 78,091
       
Cash flows from investing activities:  
  
  
Net decrease in trading security 701
 665
 632
Purchases of marketable equity securities (23,841) (24,538) (27,435)
Proceeds from sales of marketable equity securities 43,075
 38,104
 51,382
Purchases of securities available for sale (119,671) (257,547) (471,211)
Proceeds from sales of securities available for sale 136,229
 499
 137,539
Proceeds from maturities, calls, and prepayments of securities available for sale 240,586
 188,076
 206,648
Purchases of securities held to maturity (7,260) (15,391) (77,208)
Proceeds from maturities, calls, and prepayments of securities held to maturity 21,602
 36,746
 12,600
Net change in loans 694,657
 (801,876) (468,331)
Acquisitions, net of cash paid 110,774
 
 374,611
Proceeds from surrender of bank-owned life insurance 2,451
 854
 310
Purchase of bank-owned life insurance 
 
 (20,000)
Purchase of Federal Home Loan Bank stock (112,208) (76,090) (88,351)
Proceeds from sales of Federal Home Loan Bank stock 149,455
 61,831
 96,378
Net investment in limited partnership tax credits (4,387) (4,724) (5,102)
Purchase of premises and equipment, net (10,565) (9,349) (11,256)
(Continued)

F-9

BERKSHIRE HILLS BANCORP, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS (CONCLUDED)


 Years ended December 31, Years ended��December 31,
(In thousands) 2019 2018 2017(In thousands)202220212020
Proceeds from sales of seasoned commercial loan portfolios 81,147
 
 
Proceeds from sales of seasoned commercial loan portfolios24,323 16,417 37,988 
Payment to terminate cash flow hedges 
 
 6,573
Proceeds from sales of other real estate owned 150
 1,600
 590
Proceeds from sales of other real estate owned— 187 171 
Net investing cash flows (used) by discontinued operations (313) (377) (1,272)
Net cash provided (used) by investing activities 1,202,582
 (861,517) (282,903)
Cash outflows from sale of business operations and other assetsCash outflows from sale of business operations and other assets— (352,814)— 
Net investing cash flows provided/(used) by discontinued operationsNet investing cash flows provided/(used) by discontinued operations— — 252 
Net cash (used)/provided by investing activitiesNet cash (used)/provided by investing activities$(1,273,380)$600,554 $641,103 
      
Cash flows from financing activities:  
  
  
Cash flows from financing activities:   
Net increase in deposits $23,996
 $233,704
 $418,550
Net increase in deposits$258,316 $(154,052)$499,657 
Net change in Mid-Atlantic region deposits held for saleNet change in Mid-Atlantic region deposits held for sale— 20,953 — 
Proceeds from Federal Home Loan Bank advances and other borrowings 5,384,982
 4,767,766
 5,978,358
Proceeds from Federal Home Loan Bank advances and other borrowings51,275 — 326,277 
Repayments of Federal Home Loan Bank advances and other borrowings (6,228,780) (4,387,223) (6,174,781)Repayments of Federal Home Loan Bank advances and other borrowings(60,196)(462,059)(582,648)
Issuance of common stock, net 
 
 152,985
Proceeds from issuance of subordinated debtProceeds from issuance of subordinated debt98,032 — — 
Repayment from calling of subordinated debtRepayment from calling of subordinated debt(75,000)— — 
Purchase of treasury stock (52,746) 
 
Purchase of treasury stock(124,519)(68,712)(473)
Exercise of stock options 188
 326
 329
Exercise of stock options270 417 664 
Common and preferred stock cash dividends paid (45,107) (40,884) (33,241)Common and preferred stock cash dividends paid(24,527)(24,553)(36,564)
Acquisition contingent consideration paid 
 
 (1,700)
Net cash (used) provided by financing activities (917,467) 573,689
 340,500
Settlement of derivative contracts with financial institution counterpartiesSettlement of derivative contracts with financial institution counterparties84,044 51,907 (97,611)
Net cash provided/(used) by financing activitiesNet cash provided/(used) by financing activities$207,695 $(636,099)$109,302 
      
Net change in cash and cash equivalents 396,640
 (65,574) 135,688
Net change in cash and cash equivalents(942,452)69,932 978,046 
      
Cash and cash equivalents at beginning of year 183,189
 248,763
 113,075
Cash and cash equivalents at beginning of year1,627,807 1,557,875 579,829 
      
Cash and cash equivalents at end of year $579,829
 $183,189
 $248,763
Cash and cash equivalents at end of year685,355 1,627,807 1,557,875 
      
Supplemental cash flow information:  
  
  
Supplemental cash flow information:   
Interest paid on deposits $119,695
 $74,565
 $43,133
Interest paid on deposits$32,782 $29,606 $82,319 
Interest paid on borrowed funds 33,406
 32,274
 21,336
Interest paid on borrowed funds9,043 11,385 21,277 
Income taxes paid, net 19,818
 3,029
 18,323
Income taxes (refunded)/paid, netIncome taxes (refunded)/paid, net28,439 14,816 (13,864)
      
Acquisition of non-cash assets and liabilities:  
  
  
Assets acquired 1,595,054
 
 1,584,786
Liabilities assumed (1,530,010) 
 (1,959,489)
      
Other non-cash changes:  
  
  
Other non-cash changes:   
Other net comprehensive income/(loss) 25,463
 (12,274) (5,605)
Other net comprehensive (loss)/incomeOther net comprehensive (loss)/income$(177,809)$(34,114)$18,878 
Impact to retained earnings from adoption of ASC 326, net of taxImpact to retained earnings from adoption of ASC 326, net of tax— — 24,380 
Mid-Atlantic assets reclassified to held for saleMid-Atlantic assets reclassified to held for sale— — 317,304 
Mid-Atlantic liabilities reclassified to held for saleMid-Atlantic liabilities reclassified to held for sale— — 630,065 
Mid-Atlantic loans held-for-sale reclassified to portfolio loans, netMid-Atlantic loans held-for-sale reclassified to portfolio loans, net— 29,418 — 
Mid-Atlantic deposits held-for-sale reclassified to deposits, netMid-Atlantic deposits held-for-sale reclassified to deposits, net— 7,197 — 
Seasoned loan portfolios reclassified to held-for-sale, netSeasoned loan portfolios reclassified to held-for-sale, net3,369 11,660 14,845 
Held-for-sale loans reclassified to held-for-investment, netHeld-for-sale loans reclassified to held-for-investment, net606 — — 
Premises and equipment reclassified to held-for-salePremises and equipment reclassified to held-for-sale1,380 4,577 — 
Real estate owned acquired in settlement of loans 
 1,600
 490
Real estate owned acquired in settlement of loans— — 224 
Reclass of aircraft, HOA, and SBA loan portfolios to HFS, net 120,307
 
 
Goodwill measurement period adjustment 942
 
 
Premium payable on cash flow hedgesPremium payable on cash flow hedges2,296 — — 
The accompanying notes are an integral part of these consolidated financial statements.

F-10


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
Years Ended December 31, 2019, 2018,2022, 2021, and 20172020
 
NOTE 1.    SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation and Consolidation
The Consolidated Financial Statements (the “financial statements”) of Berkshire Hills Bancorp, Inc. and its subsidiaries (the “Company” or “Berkshire”) have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”). The Company is a Delaware corporation, headquartered in Boston, Massachusetts, and the holding company for Berkshire Bank (the “Bank”), a Massachusetts-chartered trust company headquartered in Pittsfield, Massachusetts, and Berkshire Insurance Group, Inc.Massachusetts. These financial statements include the accounts of the Company, its wholly-owned subsidiaries and the Bank’s consolidated subsidiaries. In consolidation, all significant intercompany accounts and transactions are eliminated. The results of operations of companies or assets acquired are included only from the dates of acquisition. All material wholly-owned and majority-owned subsidiaries are consolidated unless GAAP requires otherwise.

The Company has evaluated subsequent events for potential recognition and/or disclosure through the date these financial statements were issued.

Reclassifications
Certain items in prior financial statements have been reclassified to conform to the current presentation.

Use of Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent liabilities at the date of the financial statements. Actual results could differ from those estimates.

Refer to Note 17 – Other Commitments, Contingencies, and Off-Balance Sheet Activities for pandemic related risks and uncertainties.

Business Combinations
Business combinations are accounted for using the acquisition method of accounting. Under this method, the accounts of an acquired entity are included with the acquirer’s accounts as of the date of acquisition with any excess of purchase price over the fair value of the net assets acquired (including identifiable intangibles) capitalized as goodwill.

To consummate an acquisition, the Company will typically issue common stock and/or pay cash, depending on the terms of the acquisition agreement. The value of common shares issued is determined based upon the market price of the stock as of the closing of the acquisition.

Cash and Cash equivalents
Cash and cash equivalents include cash, balances due from banks, and short-term investments, all of which had an original maturity within 90 days. Due to the nature of cash and cash equivalents and the near term maturity, the Company estimated that the carrying amount of such instruments approximated fair value. The nature of the Bank’s business requires that it maintain amounts due from banks which at times, may exceed federally insured limits. The Bank has not experienced any losses on such amounts and all amounts are maintained with well-capitalized institutions.

Trading Security
The Company accounts for a tax advantaged economic development bond originated in 2008 at fair value, in accordance with Financial Accounting Standards Board’s (“FASB”) Accounting Standards Codification (“ASC”) 320. The bond has been designated as a trading account security and is recorded at fair value, with changes in unrealized gains and losses recorded through earnings each period as part of non-interest income.


F-11

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Securities
Debt securities that management has the intent and ability to hold to maturity are classified as held to maturity and carried at amortized cost. All other debt securities are classified as available for sale and carried at fair value, with unrealized gains and losses reported as a component of other net comprehensive income. Equity securities are carried at fair value, with changes in fair value reported in net income. Management determines the appropriate classification of securities at the time of purchase. Restricted equity securities, such as stock in the Federal Home Loan Bank of Boston (“FHLBB”) are carried at cost. There are no quoted market prices for the Company’s restricted equity securities. The Bank is a member of the FHLBB, which requires that members maintain an investment in FHLBB stock, which may be redeemed based on certain conditions. The Bank reviews for impairment based on the ultimate recoverability of the cost bases in the FHLBB stock.

Purchase premiums and discounts are recognized in interest income using the interest method, without anticipating prepayments, except mortgage-backed securities where prepayments are anticipated, over the terms of the securities. Premiums on callable debt securities are amortized to their earliest call date. Gains and losses on the sale of securities are recorded on the trade date and are determined using the specific identification method.

The Company measures expected credit losses on held to maturity debt securities on a collective basis. Accrued interest receivable on held to maturity debt securities is excluded from the estimate of credit losses. The estimate of expected credit losses considers historical credit loss information that is adjusted for current conditions and reasonable and supportable forecasts.

The Company evaluates debt securities within the Company’s available for sale and held to maturity portfolios for other-than-temporary impairment (“OTTI”), at least quarterly. If the fair value of a debt security is below the amortized cost basis of the security, OTTI is required to be recognized if any of the following are met: (1) the Companysecurities in an unrealized loss position by first assessing whether it intends to sell the security; (2)or it is “moremore likely than not”not that the Companyit will be required to sell the security before recovery of its amortized cost basis;basis. If either the criteria regarding intent or (3)requirement to sell is met, the security’s amortized cost basis is written down to fair value through income. For available for sale debt securities that do not meet the aforementioned criteria, the Company evaluates whether the decline in fair value has resulted from credit losses or other factors. In making this assessment, the Company considers the extent to which fair value is less than amortized cost, any changes to the rating of security by a rating agency, and adverse conditions specifically related to the security, among other factors. If this assessment indicates that a credit loss exists, the present value of expected cash flows expected to be collected from the security are compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is not sufficient to recoverless than the entireamortized cost basis, a credit loss exists and an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value is less than the amortized cost basis. For all impaired debt securitiesAny impairment that the Company intends to sell, or more likely thanhas not will be required to sell, the full amount of the depreciation is recognized as OTTIbeen recorded through earnings. Credit-related OTTIan allowance for all other impaired debt securities is recognized through earnings. Non-credit related OTTI for such debt securitiescredit losses is recognized in other comprehensive income, net of applicable taxes.income.

Loans Held for Sale
Loans originated with the intent to be sold in the secondary market are accounted for under the fair value option. Non-refundable fees and direct loan origination costs related to residential mortgage loans held for sale are recognized in non-interest income or non-interest expense as earned or incurred. Fair value is primarily determined based on quoted prices for similar loans in active markets. Gains and losses on sales of residential mortgage loans (sales proceeds minus carrying value) are recorded in non-interest income.

Loans that were previously held for investment that the Company has an active plan to sell are transferred to loans held for sale at the lower of cost or market (fair value). The market price is primarily determined based on quoted prices for similar loans in active markets or agreed upon sales prices. Gains are recorded in non-interest income at sale to the extent that the sale price of the loan exceeds carrying value. Any reduction in the loan’s value, prior to being transferred to loans held for sale, is reflected as a charge-off of the recorded investment in the loan resulting in a new cost basis, with a corresponding reduction in the allowance for loancredit losses. Further decreases in the fair value of the loan are recognized in non-interest expense.


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Loans
Loans are reported at their amortized cost. Amortized cost is the principal balance outstanding, unpaid principal balances adjusted for charge-offs, the allowance for loan losses,net of the unamortized balance of any deferred fees or costs on originated loans and the unamortized balance of any premiums or discounts on loans purchased or acquired through mergers. Interest income is accrued on the unpaid principal balance. Interest income includes net accretion or amortization of deferred fees or costs and of premiums or discounts. Direct loan origination costs, net of any origination fees, in addition to premiums and discounts on loans, are deferred and recognized as an adjustment of the related loan yield using the interest method. Interest on loans, excluding automobile and unsecured consumer loans, is generally not accrued on loans which are ninety days or more past due unless the loan is well-secured and in the process of collection. Past due status is based on contractual terms of the loan. Automobile and unsecured consumer loans generally continue accruing until one hundred and twenty days delinquent, at which time they are charged off. All interest accrued but not collected for loans that are placed on non-accrual or charged-off is reversed against interest income, except for certain loans designated as well-secured. The interest on non-accrual loans is accounted for on the cash-basis or cost-recovery method, until qualifying for return to accrual. Loans are returned to accrual status when all the principal and interest amounts contractually due are brought current and future payments are reasonably assured.

AcquiredPurchase Credit Deteriorated (PCD) Loans
Loans that the Company acquired in acquisitions include some loans that have experienced more than insignificant credit deterioration since origination. PCD loans are initially recorded at fair value with no carryover of the relatedamount paid. An allowance for credit losses. Determininglosses is determined using the fairsame methodology as other loans held for investment. The initial allowance for credit losses determined on a collective basis is allocated to individual loans. The sum of the loan’s purchase price and allowance for credit losses becomes its initial amortized cost basis. The difference between the initial amortized cost basis and the par value of the loan is a noncredit discount or premium, which is amortized into interest income over the life of the loan. Subsequent changes to the allowance for credit losses are recorded through provision expense.

Allowance for Credit Losses for Loans
The allowance for credit losses for loans involves estimating(“ACLL”) is comprised of the amountallowance for credit losses on loans and timing of principal and interest cash flows initiallythe allowance for unfunded commitments which is accounted for as a separate liability in other liabilities on the consolidated balance sheets. The ACLL is a valuation account that is deducted from the loans’ amortized cost basis to present the net amount expected to be collected on the loans and discounting those cash flows at an appropriate market rateloans. Loans are charged off against the allowance when management believes the uncollectibility of interest.

a loan balance is confirmed. Accrued interest receivable is excluded from the estimate of credit losses.
For loans that meet the criteria stipulated in ASC 310-30, “
Loans and Debt Securities Acquired with Deteriorated Credit Quality,” the Company recognizes the accretable yield, which is defined as the excess of all cash flows expected at acquisition over the initial fair value
The level of the loan, as interest income on a level-yield basisACLL represents management’s estimate of expected credit losses over the expected remaining life of the loan.loans at the balance sheet date. The excessCompany uses a static pool migration analysis method, applying expected historical loss trend and observed economic metrics. The level of the loan’s contractually required payments over ACLL is based on management’s ongoing review of all relevant information, from internal and external sources, relating to past and current events, utilizing a 7 quarter reasonable and supportable forecast period with a 1 year reversion period. The ACLL reserve is overlaid with qualitative factors based upon:
the cash flows expectedexistence and growth of concentrations of credit;
the volume and severity of past due financial assets, including nonaccrual assets;
the institutions lending and credit review as well as the experience and ability of relevant management and staff and;
the effect of other external factors such as regulatory, competition, regional market conditions, legal and technological environment and other events such as natural disasters;
the effect of other economic factors such as economic stimulus and customer forbearance programs.

The allowance for unfunded commitments is maintained at a level by the Company to be collectedsufficient to absorb expected lifetime losses related to unfunded credit facilities (including unfunded loan commitments and letters of credit).) The Company’s allowance for credit losses on unfunded commitments is the nonaccretable difference. The nonaccretable difference is not recognized as an adjustment of yield, a loss accrual, or a valuation allowance.

For ASC 310-30 loans,liability (other liability on the expected cash flows reflect anticipated prepayments, determined on a loan by loan or pool basis accordingConsolidated Balance Sheets), with adjustments to the anticipated collection plan of these loans. The expected prepayments used to determine the accretable yield are consistent between the cash flows expected to be collected and projections of contractual cash flows so as to not affect the nonaccretable difference. For ASC 310-30 loans, prepayments resultreserve recognized in other noninterest expense in the recognitionConsolidated Statements of the nonaccretable balance as current period yield. Changes in prepayment assumptions may change the amount of interest income and principal expected to be collected. Interest income is also net of recoveries recorded on acquired impaired loans. ASC310-30 loans that have similar risk characteristics, primarily credit risk, collateral type and interest rate risk, and are homogenous in size, are pooled and accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. ASC 310-30 loans that cannot be aggregated into a pool are accounted for individually.Operations.

After we acquire loans determined to be accounted for under ASC 310-30, actual cash collections are monitored to determine if they conform to management’s expectations. Revised cash flow expectations are prepared each quarter. A decrease in expected cash flows in subsequent periods may indicate impairment and would require us to establish an allowance for loan and lease losses (“ALLL”) by recording a charge to the provision for loan and lease losses. An increase in expected cash flows in subsequent periods initially reduces any previously established ALLL by the increase in the present value of cash flows expected to be collected, and requires us to recalculate the amount of accretable yield for the ASC 310-30 loan or pool. The adjustment of accretable yield due to an increase in expected cash flows is accounted for as a change in estimate. The additional cash flows expected to be collected are reclassified from the nonaccretable difference to the accretable yield, and the amount of periodic accretion is adjusted accordingly over the remaining life of the ASC 310-30 loan or pool.

An ASC 310-30 loan may be derecognized either through receipt of payment (in full or in part) from the borrower, the sale of the loan to a third party, foreclosure of the collateral, or charge-off. If one of these events occurs, the loan

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The ACLL is removed from the loan pool, or derecognized if it is accounted for as an individual loan. ASC 310-30 loans subject to modification are not removed from an ASC 310-30 pool even if those loans would otherwise be deemed troubled debt restructurings (“TDRs”) since the pool, and not the individual loan, represents the unit of account. Individually accounted for ASC 310-30 loans that are modified inmeasured on a TDR are no longer classified as ASC 310-30 loans and are subject to TDR recognition.

Acquired loans that met the criteria for nonaccrual of interest prior to the acquisition are considered performing upon acquisition, regardless of whether the customer is contractually delinquent, if the Company can reasonably estimate the timing and amount of the expected cash flows on such loans and if the Company expects to fully collect the new carrying value of the loans. As such, the Company may no longer consider the loan to be nonaccrual or nonperforming and may accrue interest on these loans, including the impact of any accretable yield.collective (pool) basis when similar risk characteristics exist. The Company has determined that the Company can reasonably estimate future cash flows on the Company’s current portfolioevaluates its risk characteristics of acquired loans that are past due 90 days or more and on which the Company is accruing interest and the Company expects to fully collect the carrying value of the loans.

For loans that do not meet the ASC 310-30 criteria, the Company accretes interest income based on the contractually required cash flows. Subsequent to the purchase date, the methods utilized to estimate the required allowance for loan losses for these loans is similar to originated loans.

Allowance for Loan Losses
The allowance for loan losses is established based upon the level of estimated probable incurred losses in the current loan portfolio. Loan losses are charged against the allowance when management believes the collectability of a loan balance is doubtful. Subsequent recoveries, if any, are credited to the allowance. The allowance for loan losses includes allowance allocations calculated in accordanceregulatory call report code with ASC 310, “Receivables,” and allowance allocations calculated in accordance with ASC 450, “Contingencies.” The allowance for loan losses is allocated to loan types using both a formula-based approach applied to groups of loans and an analysis of certain individual loans for impairment. The formula-based approach emphasizes loss factors derived from actual historical and industry portfolio loss rates, which are combined with an assessment of certain qualitative factors to determine the allowance amounts allocated to the various loan categories. Allowance amounts aresub-segmentation based on an estimate of historical average annual percentage rate ofunderlying collateral for certain loan loss for each loan segment, a temporal estimate of the incurred loss emergence and confirmation period for each loan category, and certain qualitative risk factors considered in the computation of the allowance for loan losses.

Qualitative risk factors impacting the inherent risk of loss within the portfolio include the following:
National and local economic conditions, regulatory/legislative changes, or other competitive factors affecting the collectability of the portfolio
Trends in underwriting characteristics, composition of the portfolio, and/or asset quality
Changes in underwriting standards and/or collection, charge off, recovery, and account management practice
The existence and effect of any concentrations of credit

types. Risk characteristics relevant to each portfolio segment are as follows:

Construction – Loans in this segment primarily include real estate development loans for which payment is derived from sale of the property or long term financing at completion. Credit risk is affected by cost overruns, time to sell at an adequate price, and market conditions.

Commercial real estate -multifamily, owner occupied and non-owner Loans in this segment are primarily owner-occupied or income-producing properties throughout New England and Northeastern New York. The underlying cash flows generated by the properties are adversely impacted by a downturn in the economy, which in turn, will have an effect on the credit quality in this segment. Management monitors the cash flows of these loans. In addition, construction loans in this segment primarily include real estate development loans for which payment is derived from sale of the property or long term financing at completion. Credit risk is affected by cost overruns, time to sell at an adequate price, and market conditions

Commercial and industrial loans - Loans in this segment are made to businesses and are generally secured by assets of the business.business such as accounts receivable, inventory, marketable securities, other liquid collateral, equipment and other business assets. Repayment is expected from the cash flows of the business. Loans in this segment include asset based loans which generally have no scheduled repayment and which are closely monitored

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against formula based collateral advance ratios. A weakened economy, and resultant decreased consumer spending, will have an effect on the credit quality inof this segment.

Residential mortgage -real estate All loans in this segment are collateralized by residential real estate and repayment is dependent on the credit quality of the individual borrower. The overall health of the economy, including unemployment rates and housing prices, will have an effect on the credit quality in this segment.

ConsumerHome equity and other consumer loans - Loans in this segment are primarily home equity lines of credit, and second mortgages, together with automobile loans and other consumer loans. The overall health of the economy, including unemployment rates and housing prices, will have an effect on the credit quality in this segment.

The Company utilizes a blend of historical and industry portfolio loss rates for commercial real estate and commercial and industrial loansLoans that do not share risk characteristics are assessed by internal risk rating. Historical loss rates for residential mortgages, home equity and other consumer loans are not risk graded but are assessed basedevaluated on the total of each loan segment. This approach incorporates qualitative adjustments based upon management’s assessment of various market and portfolio specific risk factors into its formula-based estimate. Due to the subjective nature of the loan loss estimation process and ever changing conditions, the qualitative risk attributes may not adequately capture amounts of incurred loss in the formula-based loan loss components used to determine allocations in the Company’s analysis of the adequacy of the allowance for loan losses.

The Company evaluates certain loans individually for specific impairment. Large groups of small balance homogeneous loans such as the residential mortgage, home equity, and other consumer portfolios are collectively evaluated for impairment. A loan is considered impaired when, based on current information and events, it is probable thatan individual basis, which the Company willhas determined to be unable to collect the scheduled payments of principal or interest when due according to the contractual terms of the loan agreement. Factors considered by management in determining impairment include payment status, collateral value, and the probability of collecting scheduled principal and interest payments when due. Loans that experience insignificant payment delays and payment shortfalls generally are not classified as impaired. Loans are selected for evaluation based upon a change in internal risk rating, occurrence of delinquency, loan classification, or non-accrual status. The evaluation of certain loans individually for specific impairment includes non-accrual loans over a certain threshold, and loans that were determined to be Troubled Debt Restructurings (“TDRs”). A and PCD loans.Loans evaluated individually are not also included in the collective evaluation. Estimates of specific allowance amount is allocated to an individual loan when such loan has been deemed impaired and when the amount of the probable loss is able to be estimated. Estimates of loss may be determined by the present value of anticipated future cash flows or the loan’s observable fair market value, or the fair value of the collateral less costs to sell, if the loan is collateral dependent. However, for collateral dependent loans, the amount of the recorded investmentamortized cost in a loan that exceeds the fair value of the collateral is charged-off against the allowance for loancredit losses on loans in lieu of an allocation of a specific allowance amount when such an amount has been identified definitively as uncollectible.

Regarding acquired loans,Prior to the adoption of ASC 326 on January 1, 2020, the Company subjects loans that do not meet the ASC 310-30 criteria to ASC 450-20 by collectively evaluating these loans for an allowance for loan loss. The Company applies a methodology similar to the methodology prescribed for business activities loans, which includes the application of environmental factors to each category of loans. The methodology to collectively evaluate the acquired loans outside the scope of ASC 310-30 includes the application of a number of environmental factors that reflect management’s best estimate of the level of incremental credit losses that might be recognized given current conditions. This is reviewed as part ofcalculated the allowance for loan loss adequacy analysis. As the loan portfolio matures and environmental factors change, the loan portfolio will be reassessed each quarter to determine an appropriate reserve allowance.losses using incurred losses methodology.

Additionally, the Company considers the need for an additional reserve for acquired loans accounted for outside of the scope of ASC 310-30 under ASC 310-20. At acquisition date, the Bank determined a fair value mark with credit and interest rate components. Under the Company’s model, the impairment evaluation process involves comparing the carrying value of acquired loans, including the unamortized premium or discount, to the calculated reserve

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

allowance. If necessary, the Company books an additional reserve to account for shortfalls identified through this calculation. A decrease in the expected cash flows in subsequent periods requires the establishment of an allowance for loan losses at that time for ASC 310-30 loans.

Bank-Owned Life Insurance
Bank-owned life insurance policies are reflected on the Consolidated Balance Sheets at the amount that can be realized under the insurance contract at the balance sheet date which is the cash surrender value. Changes in the net cash surrender value of the policies, as well as insurance proceeds received, are reflected in non-interest income on the Consolidated Statements of IncomeOperations and are not subject to income taxes.

Foreclosed and Repossessed Assets
Other real estate owned is comprised of real estate acquired through foreclosure proceedings or acceptance of a deed in lieu of foreclosure. Repossessed collateral is primarily comprised of taxi medallions. Both other real estate owned and repossessed collateral are held for sale and are initially recorded at the fair value less estimated costs to sell at the date of foreclosure or repossession, establishing a new cost basis. The shortfall, if any, of the loan balance over the fair value of the property or collateral (excluding taxi medallions), less cost to sell, at the time of transfer from loans to other real estate owned or repossessed collateral is charged to the allowance for loan losses. credit losses on loans.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Subsequent to transfer, the asset is carried at lower of cost or fair value less cost to sell and periodically evaluated for impairment. The shortfall, if any, of the loan balance over the fair value of the collateral comprised of taxi medallions at the time of transfer from loans to repossessed collateral is charged to non-interest income. Subsequent impairments in the fair value of other real estate owned and repossessed collateral are charged to expense in the period incurred. Net operating income or expense related to other real estate owned and repossessed collateral is included in operating expenses in the accompanying Consolidated Statements of Income.Operations. Because of changing market conditions, there are inherent uncertainties in the assumptions with respect to the estimated fair value of other real estate owned and repossessed collateral. Because of these inherent uncertainties, the amount ultimately realized on other real estate owned and repossessed collateral may differ from the amounts reflected in the financial statements.

Capitalized Servicing Rights
Capitalized servicing rights are included in “other assets” in the Consolidated Balance Sheets. Servicing assets are initially recognized as separate assets at fair value when rights are acquired through purchase or through sale of financial assets with servicing retained.

The Company's servicing rights accounted for under the fair value method are carried on the Consolidated Balance Sheets at fair value with changes in fair value recorded in income in the period in which the change occurs. Changes in the fair value of servicing rights are primarily due to changes in valuation assumptions, such as discount rates and prepayment speeds, and the collection and realization of expected cash flows.

The Company’s servicing rights accounted for under the amortization method are initially recorded at fair value. Under that method, capitalized servicing rights are charged to expense in proportion to and over the period of estimated net servicing income. Fair value of the servicing rights is based on a valuation model that calculates the present value of estimated future net servicing income. The valuation model incorporates assumptions that market participants would use in estimating future net servicing income, such as the cost to service, the discount rate, prepayment speeds and default rates and losses. Impairment is recognized through a valuation allowance for an individual tranche, to the extent that fair value is less than the capitalized amount for the tranches. If the Company later determines that all or a portion of the impairment no longer exists for a particular tranche, a reduction of the allowance may be recorded as an increase to income.

Premises and Equipment
Land is carried at cost. Buildings, improvements, and equipment are carried at cost less accumulated depreciation and amortization computed on the straight-line method over the estimated useful lives of the assets. Leasehold improvements are amortized on the straight-line method over the shorter of the lease term, plus optional terms if certain conditions are met, or the estimated useful life of the asset.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Goodwill
Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in a business combination. Goodwill is assessed annually for impairment, and more frequently if events or changes in circumstances indicate that there may be an impairment. Adverse changes in the economic environment, declining operations, unanticipated competition, loss of key personnel, or other factors could result in a decline in the implied fair value of goodwill. If the implied fair value of goodwill is less than the carrying amount, a loss would be recognized in other non-interest expense to reduce the carrying amount to the implied fair value of goodwill. The Company performs an annual qualitative assessment of whether it is more likely than not that the reporting unit's fair value is less than its carrying amount. If the results of the qualitative assessment suggest goodwill impairment, the Company would perform a two-step impairment test through the application of various quantitative valuation methodologies. Step 1, used to identify instances of potential impairment, compares the fair value of the reporting unit with its carrying amount, including goodwill. If the carrying amount, including goodwill, exceeds its fair value, the second step of the goodwill impairment analysis is performed to measure the amount of impairment loss, if any. Step 2 of the goodwill impairment analysis compares the implied fair value of reporting unit goodwill with the carrying amount of that goodwill. If the carrying amount of goodwill for the reporting unit exceeds the implied fair value of the reporting unit’s goodwill, an impairment loss is recognized in an amount equal to that excess. Subsequent reversals of goodwill impairment are prohibited. TheAs of December 31, 2020, the Company may elect to bypass the qualitative assessment and begin with Step 1.no longer has goodwill.

Other Intangibles
Intangible assets are acquired assets that lack physical substance but can be distinguished from goodwill because of contractual or other legal rights or the asset is capable of being sold or exchanged either on its own or in combination with a related contract, asset or liability.

The fair values of these assets are generally determined based on appraisals and are subsequently amortized on a straight-line basis or an accelerated basis over their estimated lives. Management assesses the recoverability of these intangible assets at least annually or whenever events or changes in circumstances indicate that their carrying value may not be recoverable. If the carrying amount exceeds fair value, an impairment charge is recorded to income.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Transfers of Financial Assets
Transfers of an entire financial asset, group of entire financial assets, or a participating interest in an entire financial asset are accounted for as sales when control over the assets has been surrendered. Control over transferred assets is deemed to be surrendered when (1) the assets have been isolated from the Company, (2) the transferee obtains the right to pledge or exchange the transferred assets, and (3) the Company does not maintain effective control over the transferred assets.

Income Taxes
Deferred income taxes are recognized for the tax consequences of temporary differences by applying enacted statutory tax rates applicable for future years to differences between financial statement and tax bases of existing assets and liabilities. The effect of tax rate changes on deferred taxes is recognized in the income tax provision in the period that includes the enactment date. A tax valuation allowance is established, as needed, to reduce net deferred tax assets to the amount expected to be realized. In the event it becomes more likely than not that some or all of the deferred tax asset allowances will not be needed, the valuation allowance will be adjusted.

In the ordinary course of business there is inherent uncertainty in quantifying the Company’s income tax
positions. Income tax positions and recorded tax benefits are based upon management’s evaluation of the facts, circumstances, and information available at the reporting date. For those tax positions where it is more likely than not that a tax benefit will be sustained, we have determined the amount of the tax benefit to be recognized by estimating the largest amount of tax benefit that has a greater than 50% likelihood of being realized upon ultimate settlement with a taxing authority that has full knowledge of all relevant information. For those income tax positions where it is more-likely-than-not that a tax benefit will not be sustained, no tax benefit has been recognized

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

in the financial statements. Where applicable, associated interest and penalties have also been recognized. We recognize accrued interest and penalties related to unrecognized tax benefits as a component of income tax expense.

Insurance Commissions
Commission revenue is recognized as of the effective date of the insurance policy or the date the customer is billed, whichever is later, net of return commissions related to policy cancellations. Policy cancellation is a variable consideration that is not deemed significant and thus, does not impact the amount of revenue recognized.

In addition, the Company may receive additional performance commissions based on achieving certain sales and loss experience measures. Such commissions are recognized when determinable, which is generally when such commissions are received or when the Company receives data from the insurance companies that allows the reasonable estimation of these amounts.

On September 1, 2021, the Company completed the sale of substantially all of the assets, and the assumption of certain liabilities, of Berkshire Insurance Group, Inc. (“BIG”) to Brown & Brown of Massachusetts, LLC ("Buyer"), a Massachusetts limited liability company. This sale was made pursuant to the Asset Purchase Agreement dated August 24, 2021. The Buyer paid BIG an aggregate purchase price of $41.5 million, minus $1.6 million for executive goodwill purchase price payments paid by the Buyer at the Closing to certain executives of BIG. The Company recorded a $37.2 million pre-tax gain related to this sale in 2021, which is included in gain on sale of business operations and assets on the Consolidated Statements of Operations.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Stock-Based Compensation
The Company measures and recognizes compensation cost relating to share-based payment transactions based on the grant-date fair value of the equity instruments issued. The fair value of restricted stock is recorded as unearned compensation. The deferred expense is amortized to compensation expense based on one of several permitted attribution methods over the longer of the required service period or performance period. For performance-based restricted stock awards, the Company estimates the degree to which performance conditions will be met to determine the number of shares that will vest and the related compensation expense. Compensation expense is adjusted in the period such estimates change.

Income tax benefits and/or tax deficiencies related to stock compensation determined as the difference between compensation cost recognized for financial reporting purposes and the deduction for tax, are recognized in the income statement as income tax expense or benefit in the period in which they occur.

Wealth Management
Wealth management assets held in a fiduciary or agent capacity are not included in the accompanying Consolidated
Balance Sheets because they are not assets of the Company.

Wealth management fees is primarily comprised of fees earned from consultative investment management, trust administration, tax return preparation, and financial planning. The Company’s performance obligation is generally satisfied over time and the resulting fees are recognized monthly, based on the daily accrual of the market value of the investment accounts and the applicable fee rate.

Derivative Instruments and Hedging Activities
The Company enters into interest rate swap agreements as part of the Company’s interest rate risk management strategy for certain assets and liabilities and not for speculative purposes. Based on the Company’s intended use for the interest rate swap at inception, the Company designates the derivative as either an economic hedge of an asset or liability or a hedging instrument subject to the hedge accounting provisions of ASC 815, “Derivatives and Hedging.”

Interest rate swaps designated as economic hedges are recorded at fair value within other assets or liabilities. Changes in the fair value of these derivatives are recorded directly through earnings.

For interest rate swaps that management intends to apply the hedge accounting provisions of ASC 815, the Company formally documents at inception all relationships between hedging instruments and hedged items, as well as its risk management objectives and strategies for undertaking the various hedges. Additionally, the Company uses dollar offset or regression analysis at the hedge’s inception and for each reporting period thereafter, to assess whether the derivative used in its hedging transaction is expected to be and has been highly effective in offsetting changes in the fair value or cash flows of the hedged item. The Company discontinues hedge accounting when it is determined that a derivative is not expected to be or has ceased to be highly effective as a hedge, and then reflects changes in fair value of the derivative in earnings after termination of the hedge relationship.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company has characterized its interest rate swaps that qualify under ASC 815 hedge accounting as cash flow hedges. Cash flow hedges are used to minimize the variability in cash flows of assets or liabilities, or forecasted transactions caused by interest rate fluctuations, and are recorded at fair value in other assets or liabilities within the Company’s balance sheets. Changes in the fair value of these cash flow hedges are initially recorded in accumulated other comprehensive income and subsequently reclassified into earnings when the forecasted transaction affects earnings. Any hedge ineffectiveness assessed as part of the Company’s quarterly analysis is recorded directly to earnings.

The Company enters into commitments to lend with borrowers, and forward commitments to sell loans or to-be-announced mortgage-backed bonds to investors to hedge against the inherent interest rate and pricing risk associated with selling loans. The commitments to lend generally terminate once the loan is funded, the lock period expires or the borrower decides not to contract for the loan. The forward commitments generally terminate once the loan is sold, the commitment period expires or the borrower decides not to contract for the loan. These commitments are considered derivatives which are accounted for by recognizing their estimated fair value on the Consolidated Balance Sheets as either a freestanding asset or liability. See Note 17 15 - Derivative Instruments and Hedging Activitiesto the financial statements for more information on commitments to lend and forward commitments.

Off-Balance Sheet Financial Instruments
In the ordinary course of business, the Company enters into off-balance sheet financial instruments, consisting primarily of credit related financial instruments. These financial instruments are recorded in the financial statements when they are funded or related fees are incurred or received.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value Hierarchy
The Company groups assets and liabilities that are measured at fair value in three levels, based on the markets in which the assets and liabilities are traded and the reliability of the assumptions used to determine fair value.

Level 1 - Valuation is based on quoted prices in active markets for identical assets or liabilities. Valuations are obtained from readily available pricing sources for market transactions involving identical assets or liabilities.

Level 2 - Valuation is based on observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 - Valuation is based on unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using unobservable techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

Employee Benefits
The Company maintains an employer sponsored 401(k) plan to which participants may make contributions in the form of salary deferrals and the Company provides matching contributions in accordance with the terms of the plan. Contributions due under the terms of the defined contribution plans are accrued as earned by employees.

Due to the Rome Bancorp acquisition in 2011, the Company inherited a noncontributory, qualified, defined benefit pension plan for certain employees who met age and service requirements; as well as other post-retirement benefits, principally health care and group life insurance. The Rome pension plan and postretirement benefits that were acquired in connection with the whole-bank acquisition were frozen prior to the close of the transaction. The pension benefit in the form of a life annuity is based on the employee’s combined years of service, age, and compensation. The Company also has a long-term care post-retirement benefit plan for certain executives where upon disability, associated benefits are funded by insurance policies or paid directly by the Company.

In order to measure the expense associated with the Plans, various assumptions are made including the discount rate, expected return on plan assets, anticipated mortality rates, and expected future healthcare costs. The

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

assumptions are based on historical experience as well as current facts and circumstances. The Company uses a December 31 measurement date for its Plans.plans. As of the measurement date, plan assets are determined based on fair value, generally representing observable market prices. The projected benefit obligation is primarily determined based on the present value of projected benefit distributions at an assumed discount rate.

Net periodic pension benefit costs include interest costs based on an assumed discount rate, the expected return on plan assets based on actuarially derived market-related values, and the amortization of net actuarial losses. Net periodic postretirement benefit costs include service costs, interest costs based on an assumed discount rate, and the amortization of prior service credits and net actuarial gains. Differences between expected and actual results in each year are included in the net actuarial gain or loss amount, which is recognized in other comprehensive income. The net actuarial gain or loss in excess of a 10% corridor is amortized in net periodic benefit cost over the average remaining service period of active participants in the Plans. The prior service credit is amortized over the average remaining service period to full eligibility for participating employees expected to receive benefits.

The Company recognizes in its statement of conditionconsolidated balance sheets an asset for a plan’s overfunded status or a liability for a plan’s underfunded status. The Company also measures the Plans’ assets and obligations that determine its funded status as of the end of the fiscal year and recognizes those changes in other comprehensive income,income/(loss), net of tax.



F-18

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Due to the SI Financial acquisition in 2019, the Company inherited a tax-qualified defined benefit pension plan. The plan was frozen effective September 6, 2013 and SI Financial recorded a contingent obligation to settle the plan at a future date, which was assumed by the Company. The plan is a single plan under the Internal Revenue Code and, as a result, all of the assets stand behind all of liabilities. Accordingly, contributions made by a participating employer may be used to provide benefits to participants of other participating employers.

Operating Segments
The Company operates as 1one consolidated reportable segment. The chief operating decision-maker evaluates consolidated results and makes decisions for resource allocation on this same data. Management periodically reviews and redefines its segment reporting as internal reporting practices evolve and components of the business change. The financial statements reflect the financial results of the Company's 1one reportable operating segment.

Recently Adopted Accounting Principles
Effective January 1, 2019, the followingThere were no new applicable material accounting guidance waspronouncements adopted by the Company:Company since December 31, 2021.
ASU No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to
Future Application of Accounting for Hedging Activities;
ASU No. 2016-02, Leases (Topic 842)(additional information is disclosed in Note 18 - Leases of the Consolidated Financial Statements)

Pronouncements
In August 2017,March 2022, the FASB issued ASU No. 2017-12,2022-01, “Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting forFair Value Hedging Activities.– Portfolio Layer Method.” The purposeguidance expands the current last-of-layer method to allow multiple hedge layers of a single closed portfolio (renamed to portfolio layer method) and expands the portfolio layer method to include nonprepayable financial assets. The ASU specifies eligible hedging instruments in a single-layer hedge and provides additional guidance on accounting for and disclosure of hedge basis adjustments that are applicable to the portfolio layer method. Further, hedge basis adjustments should be considered when determining credit losses for assets included in the closed portfolio. The amendments in this updated guidance is to better align a company’s financial reporting for hedging activities with the economic objectives of those activities. ASU No. 2017-12 isare effective for public business entities for fiscal years beginning after December 15, 2018, with early adoption, including adoption in an interim period, permitted. ASU 2017-12 requires a modified retrospective transition method in which the Company will recognize the cumulative effect of the change on the opening balance of each affected component of equity in the Consolidated Balance Sheets as of the date of adoption. In April 2019, the FASB issued ASU No. 2019-04 to clarify certain aspects of accounting for hedging activities addressed by ASU No. 2017-12, among other things (ASU No. 2019-04 amendments and pending adoption to FASB ASC Topics 326 and 825 are described in the section below). ASU No. 2017-12 became effective for the Company on January 1, 2019. The adoption was not material to the financial statements.

In February 2016, the FASB issued ASU No. 2016-02, “Leases (Topic 842)”. The pronouncement affects all entities that are participants to leasing agreements. From a lessee accounting perspective, the ASU requires a lessee to recognize assets and liabilities on the balance sheet for operating leases and changes many key definitions, including the definition of a lease. The ASU includes a short-term lease exception for leases with a

F-20

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

term of twelve months or less, in which a lessee can make an accounting policy election not to recognize lease assets and lease liabilities. Lessees will continue to differentiate between finance leases (previously referred to as capital leases) and operating leases, using classification criteria that are substantially similar to the previous guidance. For lessees, the recognition, measurement, and presentation of expenses and cash flows arising from a lease have not significantly changed from previous GAAP. From a lessor accounting perspective, the guidance is largely unchanged, except for targeted improvements to align with new terminology under lessee accounting and with the updated revenue recognition guidance in Topic 606. For sale-leaseback transactions, for a sale to occur the transfer must meet the sale criteria under the new revenue standard, Topic 606. Entities will not be required to reassess transactions previously accounted under then existing guidance.

The ASU includes additional quantitative and qualitative disclosures required by lessees and lessors to help users better understand the amount, timing, and uncertainty of cash flows arising from leases. ASU No. 2016-02 is effective for fiscal years beginning after December 31, 2018,2022, and interim periods within those fiscal years. Lessees and lessors are required to recognize and measure leases at the beginning of the earliest period presented using a modified retrospective approach. In July 2018, the FASB issued ASU No. 2018-11, “Leases (Topic 842) - Targeted Improvements” to provide entities with relief from the costs of implementing certain aspects of the new leasing standard. Specifically, under the amendments in ASU No. 2018-11 entities may elect not to recast the comparative periods presented when transitioning to the new leasing standard, and lessors may elect not to separate lease and non-lease components when certain conditions are met. As the Company elected the transition option provided in ASU No. 2018-11, the modified retrospective approach was applied on January 1, 2019 (as opposed to January 1, 2017).Early adoption is permitted. The Company also elected certain practical expedients provided under ASU No. 2016-02 whereby we will not reassess (i) whether any expired or existing contracts are or contain leases, (ii) the lease classification for any expired or existing leases and (iii) initial direct costs for any existing leases. In December 2018, the FASB issued ASU No. 2018-20, “Leases (Topic 842): Narrow-Scope Improvements for Lessors,” which provides targeted improvements and clarification to guidance with FASB ASC Topic 842 specific to lessors. The amendments of ASU No. 2018-20 have the same effective date as ASU 2016-02 and may be applied either retrospectively or prospectively to all new and existing leases. The Company obtained a third-party software application which provides lease accounting under the guidelines of FASB ASC Topic 842. The amendments of ASU No. 2016-02 and subsequently issued ASUs, which provided additional guidance and clarifications to various aspects of FASB ASC Topic 842, became effective for the Company on January 1, 2019. The Company recognized right-of-use lease assets and related lease liabilities totaling $79.6 million and $82.8 million respectively as of January 1, 2019. The right-of-use lease assets and related lease liabilities recognized at January 1, 2019 include right-of-use lease assets and lease liabilities classified as discontinued operations. See Note 18 - Leases for more information.

Future Application of Accounting Pronouncements
In June 2016, the FASB issued ASU No. 2016-13 "Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” This ASU improves financial reporting by requiring timelier recording of credit losses on loans and other financial instruments. The ASU requires companies to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Forward-looking information will now be used in credit loss estimates. The ASU requires enhanced disclosures to provide better understanding surrounding significant estimates and judgments used in estimating credit losses, as well as the credit quality and underwriting standards of a company’s portfolio. These disclosures include qualitative and quantitative requirements that provide additional information about the amounts recorded in the financial statements. Additionally, the ASU amends the accounting for credit losses on available-for-sale debt securities and purchased financial assets with credit deterioration (“PCD assets”). Most debt instruments will require a cumulative-effect adjustment to retained earnings on the statement of financial position as of the beginning of the first reporting period in which the guidanceadoption is adopted (modified retrospective approach). However, there is instrument-specific (such as PCD assets) transition guidance requiring a prospective transition approach. For existing purchased credit-impaired assets, upon adoption, the amortized cost basis will be adjusted to reflect the addition of the allowance for credit losses. This transition relief avoids the need to reassess purchased financial assets that exist as of the date of adoption in order to determine whether they would have met, at acquisition, the

F-21

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

new criteria of ‘more than insignificant’ credit deterioration since origination. The transition relief also allows the remaining accretable discount (based on the revised amortized cost basis) to accrete into interest income over the life of the related asset using the interest method. ASU No. 2016-13 is effective for interim and annual periods beginning after December 15, 2019.

The Company expects the primary changes to be the application of the new expected credit loss model from the incurred model. In addition, the Company expects the guidance to change the presentation of credit losses within the available-for-sale fixed maturities portfolio through an allowance method rather than as a direct write-down. The expected credit loss model will require a financial asset to be presented at the net amount expected to be collected. The allowance method for available-for-sale debt securities will allow the Company to record reversals of credit losses if the estimate of credit losses declines. Management is finalizing the execution of operating and financial processes, controls, and disclosures. The Company has not completed finalizing the results of the CECL estimate as of year-end as we are in process of data and model validation, as well as finalizing qualitative factors and forecast measurement.

In January 2017, the FASB issued ASU No. 2017-04, “Intangibles: Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment.” The ASU simplifies the test for goodwill impairment by eliminating the second step of the current two-step method. Under the new accounting guidance, entities will compare the fair value of a reporting unit with its carrying amount. If the carrying amount exceeds the reporting unit’s fair value, the entity is required to recognize an impairment charge for this amount. Current guidance requires an entity to proceed to a second step, whereby the entity would determine the fair value of its assets and liabilities. The new method applies to all reporting units. The performance of a qualitative assessment is still allowable. This accounting guidance is effective prospectively for interim and annual reporting periods beginning after December 15, 2019. The Company will adopt the guidance when it performs the annual impairment test and does not expect adoption to have a material effect on its Consolidated Financial Statements.

In August 2018, the FASB issued ASU No. 2018-13, “Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement.” This ASU eliminates, adds, and modifies certain disclosure requirements for fair value measurements. Among the changes, entities will no longer be required to disclose the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy, but will be required to disclose the range and weighted average used to develop significant unobservable inputs for Level 3 fair value measurements. ASU No. 2018-13 is effective for interim and annual reporting periods beginning after December 15, 2019. Entities are also allowed to elect early adoption for the eliminated or modified disclosure requirements and delay adoption of the new disclosure requirements until their effective date. As ASU No. 2018-13 only revises disclosure requirements, it will not have a material impact on its Consolidated Financial Statements.

In August 2018, the FASB issued ASU No. 2018-14, “Compensation - Retirement Benefits - Defined Benefit Plans - General (Subtopic 715-20): Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans.” This ASU amends and modifies the disclosure requirements for employers that sponsor defined benefit pension or other post-retirement plans. The amendments in this update remove disclosures that no longer are considered cost beneficial, clarify the specific requirements of disclosures, and add disclosure requirements identified as relevant. ASU No. 2018-14 is effective for fiscal years ending after December 15, 2020, with early adoption permitted. As ASU No. 2018-14 only revises disclosure requirements, it will not have a material impact on the Consolidated Financial Statements.

In August 2018, the FASB issued ASU No. 2018-15, “Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract.” ASU No. 2018-15 clarifies certain aspects of ASU No. 2015-05, “Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement,” which was issued in April 2015. Specifically, ASU No. 2018-15 aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). ASU No. 2018-15 does not

F-22

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

affect the accounting for the service element of a hosting arrangement that is a service contract. ASU No. 2018-15 is effective for interim and annual reporting periods beginning after December 15, 2019. The amendments in this ASU should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. The Company does not expect adoption to have a material impact on the Company's Consolidated Financial Statements.

As mentioned in the previous section in April 2019 the FASB issued ASU No. 2019-04, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments.” With respect to FASB ASC Topic 326, Financial Instruments - Credit Losses, ASU No. 2019-04 clarifies the scope of the credit losses standard and addresses issues related to accrued interest receivable balances, recoveries, variable interest rates and prepayments, among other things. With respect to FASB ASC Topic 825, Financial Instruments, on recognizing and measuring financial instruments, ASU No. 2019-04 addresses the scope of the guidance, the requirement for remeasurement under FASB ASC Topic 820 when using the measurement alternative, certain disclosure requirements and which equity securities have to be remeasured at historical exchange rates. The amendments to FASB ASC Topic 326 have the same effective dates as ASU 2016-13 (i.e., the first quarter of 2020). The Company is currently evaluating the impact of FASB ASC Topic 326 amendments on the Company’s Consolidated Financial Statements. The amendments to FASB ASC Topic 825 are effective for interim and annual reporting periods beginning after December 15, 2019 and are not expected to have a material impact on the Company’s Consolidated Financial Statements.

In May 2019,March 2022, the FASB issued ASU No. 2019-05,2022-02, “Financial Instruments - Credit Losses (Topic 326); Targeted Transition Relief.: Troubled Debt Restructurings and Vintage Disclosures.The ASU No. 2019-05 allows entities to irrevocably elect, upon adoption ofeliminates the troubled debt restructuring (“TDR”) accounting model that was adopted with Topic 326, “Financial Instruments – Credit Losses” and enhances disclosure requirements for certain loan refinancings and restructurings when a borrower is experiencing financial difficulty. The ASU No. 2016-13, the fair value option on financial instruments that (1) were previously recorded at amortized cost and (2) are within the scope of ASC 326-20 if the instruments are eligible for the fair value option under ASC 825-10. The fair value option election does not apply to held-to-maturity debt securities. Entities are required to make this election on an instrument-by-instrument basis. ASU No. 2019-05 has the same effective date as ASU No. 2016-13 (i.e., the first quarter of 2020). The Company has determined to apply this transition relief to one of the PCI loan asset classes that is currently accounted for under the pooled method under ASC 310-30. Similar torequires prospective disclosure of the potential impactcurrent-period gross write-offs by year of ASU No. 2016-13, the Company is in process of finalizing the operational and financial processes and internal controls.

In December 2019, the FASB issued ASU No. 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes.” ASU No. 2019-12 removes specific exceptions to the general principles in FASB ASC Topic 740. It eliminates the need for an organization to analyze whether the following apply in a given period: (1) exception to the incremental approach for intraperiod tax allocation; (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments; and (3) exception in interim period income tax accounting for year-to-date losses that exceed anticipated losses. ASU 2019-12 also improves financial statement preparers’ application of income tax-related guidance and simplifies: (1) franchise taxes that are partially based on income; (2) transactions with a government that result in a step up in the tax basis of goodwill; (3) separate financial statements of legal entities that are not subject to tax; and (4) enacted changes in tax laws in interim periods.origination. The amendments in this ASU becomeare effective for fiscal years beginning after December 15, 2020,2022, and interim periods within those fiscal years. EarlyThe adoption is permitted. The Company is currently evaluatingnot expected to have a material impact on the impact of adopting the new guidance on theCompany’s Consolidated Financial Statements.

F-23
F-19

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 2.           ACQUISITIONDISCONTINUED OPERATIONS AND BRANCH SALE

SI Financial Group, Inc.
At the close of business on May 17, 2019, the Company completed the acquisition of SI Financial Group, Inc. (“SIFI”), the parent company of Savings Institute Bank and Trust Company (“Savings Institute”). Savings Institute also merged with and into Berkshire Bank. With this acquisition, the Company increased its market presence with
18 branches in Eastern Connecticut and 5 branches in Rhode Island, adding to the Company's existing 9 Connecticut branches.

As established by the merger agreement, each of the 11.858 million outstanding shares of SIFI common stock was converted into the right to receive 0.48 shares of the Company's common stock, plus cash in lieu of fractional shares. As of close of business on May 17, 2019, the Company issued 5.691 million common shares as merger consideration, pursuant to the merger agreement. The value of this consideration was measured at $175.8 million for the common stock based on the $30.89 closing price of the Company’s common stock on the issuance date. SIFI had a stock option plan, and as part of the acquisition agreement, Berkshire agreed to continue the vesting schedules of option holders of SIFI stock with corresponding Berkshire stock with a share conversion ratio of 48%. The fair value of the vested portion of the options was $0.9 million, and was included as part of consideration paid for SIFI.

The acquisition was accounted for under the acquisition method of accounting in accordance with ASC Topic 805, Business Combinations. Accordingly, the Company recognizes amounts for identifiable assets acquired and liabilities assumed at their estimated acquisition date fair value, with any excess of purchase consideration over the net assets being reported as goodwill. During the year ended December 31, 2019, immaterial adjustments were made to the preliminary valuation of the assets acquired and liabilities assumed. These adjustments affect goodwill, other assets, other liabilities, and deferred tax assets. As of December 31, 2019, the Company finalized its valuation of all assets acquired and liabilities assumed, resulting in no material change to acquisition accounting adjustments.


F-24

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table provides a summary of the assets acquired and liabilities assumed and the associated fair value adjustments as recorded by the Company at acquisition:
(in thousands) As Acquired Fair Value Adjustments As Recorded by the Company
Consideration Paid:      
Company common stock issued to SIFI common shareholders$175,804
Fair value of SIFI stock options converted to Berkshire options     907
Cash in lieu paid to SIFI shareholders     14
Total consideration paid     $176,725
Recognized amounts of identifiable assets acquired and (liabilities) assumed, at fair value:
Cash and short-term investments $110,774
 $
 $110,774
Investment securities 144,629
 (1,261)(a)143,368
Loans held for sale 1,005
 
 1,005
Loans, net 1,332,127
 (29,388)(b)1,302,739
Premises and equipment 19,039
 (2,092)(c)16,947
Core deposit intangibles 
 17,980
(d)17,980
Deferred tax assets, net 6,629
 11,315
(e)17,944
Goodwill and other intangibles 16,063
 (16,063)(f)
Other assets 60,648
 (984) 59,664
Deposits (1,327,115) (7,733)(g)(1,334,848)
Borrowings (154,726) 1,717
(h)(153,009)
Other liabilities (33,987) (7,289)(i)(41,276)
Total identifiable net assets $175,086
 $(33,798) $141,288
       
Goodwill     $35,437

Explanation of Certain Fair Value Adjustments:
(a)The adjustment represents the write down of the book value of securities to their estimated fair value at the date of acquisition.
(b)The adjustment represents the write-off of $15.6 million in allowance for loan and lease losses and the write down of the book value of loans to their estimated fair value based on interest rates and expected cash flows as of the acquisition date, which includes an estimate of expected loan loss inherent in the portfolio. Loans with evidence of credit deterioration at acquisition are accounted for under ASC 310-30 and had a book value of $55.8 million and had a fair value of $32.1 million, including a $4.2 million fair value adjustment that is accretable in earnings. Non-impaired loans accounted for under ASC 310-20 had a book value of $1.29 billion and have a fair value of $1.27 billion, including a $6.7 million fair value adjustment discount that is amortized over the remaining term of the loans using the effective interest method, or a straight-line method if the loan is a revolving credit facility.
(c)The adjustment represents a decreased fair value based on the appraised value of Savings Institute's owned branches comprised of $1.1 million for land. This is in addition to a $1.0 million reduction of the book value of furniture, fixtures, and equipment, to their estimated fair value and the immediate expensing of equipment not meeting the thresholds for capitalization in accordance with Company policy. The adjustments will be depreciated over the remaining estimated economic lives of the assets.
(d)The adjustment represents the value of the core deposit base assumed in the acquisition. The core deposit asset was recorded as an identifiable intangible asset and will be amortized over the estimated useful life of the deposit base (10 years).
(e)Represents net deferred tax assets resulting from the fair value adjustments related to the acquired assets and liabilities, identifiable intangibles, and other purchase accounting adjustments.
(f)Represents the write-off of goodwill and intangible assets from a prior SIFI acquisition.
(g)The adjustment is necessary because the weighted average interest rate of time deposits exceeded the cost of similar funding at the time of acquisition. The amount will be amortized over the estimated useful life of eleven months.
(h)Adjusts borrowings by a reduction of $0.8 million to their estimated fair value, which is calculated based on current market rates. This is in addition to a $0.9 million reduction to the estimated fair value for the SI Capital Trust II, which is calculated based on the amount an institution would be willing to purchase the instrument at in the open market.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(i)Adjusts the book value of other liabilities to their estimated fair value at the acquisition date. The adjustment consists of a $6.7 million increase to post-retirement liabilities due to change-in-control provisions, a $0.9 million increase in bank-owned life insurance liabilities, offset by a decrease of $0.4 million to the unfunded commitment reserve.
Except for collateral dependent loans with deteriorated credit quality, the fair values for loans acquired were estimated using cash flow projections based on the remaining maturity and repricing terms. Cash flows were adjusted by estimating future credit losses and the rate of prepayments. Projected monthly cash flows were then discounted to present value using a risk-adjusted market rate for similar loans. For collateral dependent loans with deteriorated credit quality, the Company estimated fair value by analyzing the value of the underlying collateral of the loans, assuming the fair values of the loans were derived from the eventual sale of the collateral. Those values were discounted using market derived rates of return, with consideration given to the period of time and costs associated with the foreclosure and disposition of the collateral. There was no carryover of the seller’s allowance for credit losses associated with the loans acquired, as the loans were initially recorded at fair value. Information about the Savings Institute acquired loan portfolio subject to ASC 310-30 as of May 17, 2019 is as follows (in thousands):
  ASC 310-30 Loans
Gross contractual receivable amounts at acquisition $55,754
Contractual cash flows not expected to be collected (nonaccretable discount) (19,427)
Expected cash flows at acquisition 36,327
Interest component of expected cash flows (accretable discount) (4,200)
Fair value of acquired loans $32,127


Capitalized goodwill, which is not amortized for book purposes, is not deductible for tax purposes.

Direct acquisition and integration costs of the Savings Institute acquisition were expensed as incurred, and totaled $18.7 million during the year ending December 31, 2019 and $2.8 million for the same period of 2018.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Pro Forma Information (unaudited)
The following table presents selected unaudited pro forma financial information reflecting the acquisition of SIFI assuming the acquisition was completed as of January 1, 2018. The valuation of the assets and
liabilities acquired has been used to prepare pro forma adjustments. The unaudited pro forma financial information includes adjustments for scheduled amortization and accretion of fair value adjustments. These adjustments would have been different if they had been recorded on January 1, 2018, and they do not include the impact of prepayments. The unaudited pro forma financial information is presented for illustrative purposes only and is not necessarily indicative of the combined financial results of the Company and the acquisition had the transaction actually been completed at the beginning of the periods presented, nor does it indicate future results for any other interim or full-year period. The unaudited pro forma information is based on the actual financial statements of Berkshire and the acquired business for the periods shown until the dates of acquisition, at which time the acquired business operations became included in Berkshire’s financial statements.
For whole-bank acquisitions, the Company has determined it is impractical to report the amounts of revenue and earnings of each entity since acquisition date. Due to the integration of their operations with those of the organization, the Company does not record revenue and earnings separately. The revenue and earnings of SIFI’s operations are included in the Consolidated Statement of Income.

The unaudited pro forma information, for the years ended December 31, 2019 and 2018, set forth below reflects adjustments related to (a) amortization and accretion of purchase accounting fair value adjustments; (b) amortization of core deposit and customer relationship intangibles; and (c) an estimated tax rate of 27.04 percent. Direct acquisition expenses incurred by the Company during 2019, as noted above, are reversed for the purposes of this unaudited pro forma information. Furthermore, the unaudited pro forma information does not reflect management’s estimate of any revenue-enhancing or anticipated cost-savings that could occur as a result of the

Information in the following table is shown in thousands:
  Pro Forma (unaudited) Years Ended December 31,
  2019 2018
Net interest income $383,828
 $412,164
Non-interest income 88,500
 85,563
Income available to common shareholders 118,552
 127,693


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 3.           DISCONTINUED OPERATIONS

During the first quarter of 2019, the Company reached the decision to pursue the sale of the national mortgage banking operations of First Choice Loan Services, Inc. (“FCLS”) – a subsidiary of the Bank. The decision was based on a number of strategic priorities and other factors, including the competitiveness of the mortgage industry. FCLS continues to operate and serve its customers as the Company initiates the process of identifying a buyer. The potential transaction is expected to close within 12 months. As a result of these actions, the Company classified the operations of FCLS as discontinued under ASC 205-20. The Consolidated Balance Sheets, Consolidated Statements of Income,Operations, and Consolidated Statements of Cash Flows present discontinued operations retrospectively for current and prior periods.

The following isOn May 7, 2020, the Company completed a summary of thetransaction to sell certain assets and liabilities related to the operations of FCLS. During the fourth quarter of 2020, the Company completed the final wind-down of the operations of FCLS. Operating results for the year ended December 31, 2020, included expenses related to the wind-down of operations.

At year-end 2022 and 2021, there were no assets or liabilities related to the discontinued operations of FCLS at December 31, 2019 and December 31, 2018:FCLS.
(in thousands) December 31, 2019 December 31, 2018
Assets    
Loans held for sale, at fair value $132,655
 $94,050
Premises and equipment, net 1,073
 1,867
Mortgage servicing rights, at fair value 12,299
 11,500
Mortgage banking derivatives 2,329
 3,254
Right-of-use asset 3,462
 
Deferred tax (3,418) (3,270)
Other assets 5,732
 6,858
Total assets $154,132
 $114,259
Liabilities    
Customer payments in process $15,372
 $6,584
Lease liability 3,494
 
Other liabilities 7,615
 3,013
Total liabilities $26,481
 $9,597


FCLS funds its lending operations and maintains working capital through an intercompany line-of-credit with the Bank. Although the sale of FCLS will contemplate settlement of these borrowings, debt was not allocated to discontinued operations due to the intercompany nature of the borrowings. When the transaction closes, the Company will reallocate these funds to various purposes, including but not limited to, pay-down of short-term debt with the Federal Home Loan Bank.


F-28

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following presents operating results of the discontinued operations of FCLS for the years ended December 31, 2019, 2018,2022, 2021, and 2017:2020:
Years Ended December 31,
(in thousands)202220212020
Interest income$— $— $1,525 
Interest expense— — 391 
Net interest income— — 1,134 
Non-interest (loss)/income— — (4,740)
Total net revenue— — (3,606)
Non-interest expense— — 23,249 
(Loss) from discontinued operations before income taxes— — (26,855)
Income tax (benefit)— — (7,013)
Net (loss) from discontinued operations$— $— $(19,842)
  Years Ended December 31,
(in thousands) 2019 2018 2017
Interest income $6,085
 $5,267
 $5,182
Interest expense 3,372
 2,131
 1,350
Net interest income 2,713
 3,136
 3,832
Non-interest income 38,517
 35,574
 51,445
Total net revenue 41,230
 38,710
 55,277
Non-interest expense 46,769
 43,477
 46,732
(Loss)/income from discontinued operations before income taxes (5,539) (4,767) 8,545
Income tax expense (1,468) (1,313) 2,414
Net income from discontinued operations $(4,071) $(3,454) $6,131


Mid-Atlantic Branch Sale
FCLS also originates mortgages designated as held-for-investment. This component of FCLS’s operations was not considered discontinued, since
On August 27, 2021 the Company expectscompleted the sale of eight Mid-Atlantic branches to continueInvestors Bank of Short Hills, New Jersey. This sale was made pursuant to originate mortgages designateda purchase and assumption agreement entered into by the banks on December 2, 2020.

The sale included all branch premises and equipment, and Investors also assumed related operations and the employment of associated staff. The branch sale is not expected to impact Berkshire’s growing Mid-Atlantic specialized commercial lending operations, including SBA lending at its 44 Business Capital Division and its asset-based lending relationships.

The sale involved the assignment of deposits which totaled $631 million and loans which totaled $220 million as held-for-investmentof August 27, 2021. These instruments were classified as held for sale in its footprintthe financial statements and were not included in total deposits and total loans reported by the Company at December 31, 2020. Investors Bank paid a premium of 3.0% of the deposit balance transferred. The Company provided a settlement cash payment of $391 million as part of the sale for the assumption of covered deposit liabilities by Investors. The Company recorded a $14.7 million pre-tax gain related to this branch sale in 2021, which is included in gain on a small scale through processes considered as continuing operations.sale of business operations and assets on the Consolidated Statements of Operations.

As of December 31, 2022 and 2021, there were no assets and liabilities held for sale related to the branch sale.

F-29
F-20


NOTE 4.3.    CASH AND CASH EQUIVALENTS
 
Cash and cash equivalents include cash on hand, amounts due from banks, and short-term investments with original maturities of 90 days or less. Short-termAt year-end 2022, there were no short-term investments pledged as collateral support for derivative financial contracts. At year-end 2021, short-term investments included $96.3 million and $25.4$43.7 million pledged as collateral support for derivative financial contracts at year-end 2019 and 2018, respectively.contracts. The Federal Reserve Bank requires the Bank to maintain certain reserve requirements of vault cash and/or deposits. TheAs of December 31, 2022 and 2021, the reserve requirement included in cash and equivalents, was $18.3 million and $18.0 million at year-end 2019 and 2018, respectively.zero.


NOTE 5.4.    TRADING SECURITY
 
The Company holds a tax advantaged economic development bond that is being accounted for at fair value. The security had an amortized cost of $9.4$7.1 millionand $10.1$7.9 million and a fair value of $10.8$6.7 million and $11.2$8.4 million at year-end 20192022 and 2018,2021, respectively. Unrealized losses recorded through income on this security totaled $0.3$0.8 million, $0.4$0.6 million, and $0.3 million for 2019, 2018,2022, 2021, and 2017,2020, respectively. As discussed further in Note 1715 - Derivative Instruments and Hedging Activities, the Company has entered into a swap contract to swap-out the fixed rate of the security in exchange for a variable rate. The Company does not purchase securities with the intent of selling them in the near term, and there are no other debt securities in the trading portfolio at year-end 20192022 and 2018.

2021.
F-30
F-21

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 6.5.    SECURITIES

The Company adopted ASU-2016-01 "Recognition and Measurement of Financial Assets and Financial Liabilities" in the first quarter of 2018. Beginning in 2018, all changes in the fair value of marketable equity securities, including other-than-temporary impairment, are immediately recognized in earnings.

The following is a summary of securities available for sale (“AFS”) , held to maturity (“HTM”), and marketable equity securities:
(In thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair ValueAllowance
December 31, 2022    
Securities available for sale    
Debt securities:    
U.S Treasuries$11,972 $$— $11,973 $— 
Municipal bonds and obligations65,943 422 (3,030)63,335 — 
Agency collateralized mortgage obligations631,732 — (99,787)531,945 — 
Agency mortgage-backed securities643,308 (96,996)546,313 — 
Agency commercial mortgage-backed securities264,218 — (35,750)228,468 — 
Corporate bonds43,368 80 (2,938)40,510 — 
Other bonds and obligations655 67 (66)656 — 
Total securities available for sale1,661,196 571 (238,567)1,423,200 — 
Securities held to maturity    
Municipal bonds and obligations266,793 691 (23,704)243,780 66 
Agency collateralized mortgage obligations128,136 — (20,420)107,716 — 
Agency mortgage-backed securities50,958 — (9,240)41,718 — 
Agency commercial mortgage-backed securities135,206 — (23,203)112,003 — 
Tax advantaged economic development bonds2,069 (121)1,956 25 
Other bonds and obligations291 — — 291 — 
Total securities held to maturity583,453 699 (76,688)507,464 91 
Marketable equity securities15,035 — (2,179)12,856 — 
Total$2,259,684 $1,270 $(317,434)$1,943,520 $91 
December 31, 2021    
Securities available for sale    
Debt securities:    
U.S Treasuries$59,972 $$— $59,973 $— 
Municipal bonds and obligations71,822 5,355 — 77,177 — 
Agency collateralized mortgage obligations693,782 5,566 (11,012)688,336 — 
Agency mortgage-backed securities711,154 2,347 (7,642)705,859 — 
Agency commercial mortgage-backed securities300,259 3,949 (3,628)300,580 — 
Corporate bonds44,824 950 (114)45,660 — 
Other bonds and obligations— — — — — 
Total securities available for sale1,881,813 18,168 (22,396)1,877,585 — 
Securities held to maturity    
Municipal bonds and obligations281,515 16,151 (693)296,973 70 
Agency collateralized mortgage-backed securities149,195 3,203 (3,513)148,885 — 
Agency mortgage-backed securities57,327 95 (1,498)55,924 — 
Agency commercial mortgage-backed securities145,573 266 (3,289)142,550 — 
Tax advantaged economic development bonds2,728 26 (15)2,739 35 
Other bonds and obligations165 — — 165 — 
Total securities held to maturity636,503 19,741 (9,008)647,236 105 
Marketable equity securities15,689 67 (303)15,453 — 
Total$2,534,005 $37,976 $(31,707)$2,540,274 $105 
(In thousands) Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Fair Value
December 31, 2019  
  
  
  
Securities available for sale  
  
  
  
Debt securities:  
  
  
  
Municipal bonds and obligations $104,325
 $5,813
 $
 $110,138
Agency collateralized mortgage obligations 742,550
 6,431
 (169) 748,812
Agency mortgage-backed securities 146,589
 1,515
 (360) 147,744
Agency commercial mortgage-backed securities 148,066
 176
 (1,146) 147,096
Corporate bonds 115,395
 1,788
 (607) 116,576
Other bonds and obligations 40,414
 780
 (5) 41,189
Total securities available for sale 1,297,339
 16,503
 (2,287) 1,311,555
Securities held to maturity  
  
  
  
Municipal bonds and obligations 252,936
 13,095
 (5) 266,026
Agency collateralized mortgage obligations 69,667
 2,870
 (50) 72,487
Agency mortgage-backed securities 6,271
 29
 
 6,300
Agency commercial mortgage-backed securities 10,353
 51
 
 10,404
Tax advantaged economic development bonds 18,456
 218
 (910) 17,764
Other bonds and obligations 296
 
 
 296
Total securities held to maturity 357,979
 16,263
 (965) 373,277
         
Marketable equity securities 37,138
 5,147
 (729) 41,556
Total $1,692,456
 $37,913
 $(3,981) $1,726,388
         
December 31, 2018  
  
  
  
Securities available for sale  
  
  
  
Debt securities:  
  
  
  
Municipal bonds and obligations $109,648
 $2,272
 $(713) $111,207
Agency collateralized mortgage obligations 944,946
 1,130
 (15,192) 930,884
Agency mortgage-backed securities 175,406
 36
 (5,121) 170,321
Agency commercial mortgage-backed securities 62,200
 
 (3,275) 58,925
Corporate bonds 120,718
 593
 (1,355) 119,956
Other bonds and obligations 8,355
 34
 (35) 8,354
Total securities available for sale 1,421,273
 4,065
 (25,691) 1,399,647
Securities held to maturity  
  
  
  
Municipal bonds and obligations 264,524
 3,569
 (3,601) 264,492
Agency collateralized mortgage-backed securities 71,637
 533
 (778) 71,392
Agency mortgage-backed securities 7,219
 
 (297) 6,922
Agency commercial mortgage-backed securities 10,417
 
 (289) 10,128
Tax advantaged economic development bonds 19,718
 22
 (1,698) 18,042
Other bonds and obligations 248
 
 
 248
Total securities held to maturity 373,763
 4,124
 (6,663) 371,224
         
Marketable equity securities 55,471
 4,370
 (3,203) 56,638
Total $1,850,507
 $12,559
 $(35,557) $1,827,509


`    
F-31
F-22

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At year-end 20192022 and 2018,2021, accumulated net unrealized gains/(losses) on AFS securities included in accumulated other comprehensive income/(loss)/income were $14.2losses of $238.0 million and $(21.6)$4.2 million, respectively. At year-end 20192022 and 2018,2021, accumulated net unrealized gains on the securities reclassified from AFS to HTM securities included in accumulated other comprehensive income/(loss)/income were $5.0$1.1 million and $6.4$2.4 million, respectively. The year-end 20192022 and 20182021 related income tax benefit/(liability)/benefit of $(5.1)$61.3 million and $3.8$0.4 million, respectively, was also included in accumulated other comprehensive income/(loss).

The following table summarizes the activity in the allowance for credit losses for debt securities held to maturity by security type for the years ended December 31, 2022, 2021 and 2020:
(In thousands)Municipal bonds and obligationsTax advantaged economic development bondsTotal
Balance at December 31, 2021$70 $35 $105 
Provision (benefit) for credit losses(4)(10)(14)
Balance at December 31, 2022$66 $25 $91 

(In thousands)Municipal bonds and obligationsTax advantaged economic development bondsTotal
Balance at December 31, 2020$64 $40 $104 
Provision expense for credit losses(5)
Balance at December 31, 2021$70 $35 $105 

(In thousands)Municipal bonds and obligationsTax advantaged economic development bondsTotal
Balance at December 31, 2019$— $— $— 
Impact of ASC 326 adoption83 226 309 
Provision (benefit) for credit losses(19)(186)(205)
Balance at December 31, 2020$64 $40 $104 

Credit Quality Information
The Company monitors the credit quality of held to maturity securities through credit ratings from various rating agencies. Credit ratings express opinions about the credit quality of a security and are utilized by the Company to make informed decisions. Investment grade securities are rated BBB-/Baa3 or higher and generally considered by the rating agencies and market participants to be of low credit risk. Conversely, securities rated below investment grade are considered to have distinctively higher credit risk than investment grade securities. For securities without credit ratings, the Company utilizes other financial information indicating the financial health of the underlying municipality, agency, or organization.

As of December 31, 2022, none of the Company's investment securities were delinquent or in non-accrual status.


F-23

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The amortized cost and estimated fair value of AFS and HTM securities, segregated by contractual maturity at year-end 20192022 are presented below. Expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations. Mortgage-backed securities and collateralized mortgage obligations are shown in total, as their maturities are highly variable. 
 Available for saleHeld to maturity
(In thousands)Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value
Within 1 year$12,482 $12,482 $995 $995 
Over 1 year to 5 years11,254 11,269 2,191 2,181 
Over 5 years to 10 years49,729 46,904 28,544 28,543 
Over 10 years48,473 45,819 237,423 214,308 
Total bonds and obligations121,938 116,474 269,153 246,027 
Mortgage-backed securities1,539,258 1,306,726 314,300 261,437 
Total$1,661,196 $1,423,200 $583,453 $507,464 
  Available for sale Held to maturity
(In thousands) Amortized
Cost
 Fair
Value
 Amortized
Cost
 Fair
Value
Within 1 year $34,900
 $34,996
 $1,849
 $1,849
Over 1 year to 5 years 20,372
 20,292
 14,269
 14,403
Over 5 years to 10 years 68,139
 69,673
 12,541
 12,711
Over 10 years 136,723
 142,942
 243,029
 255,123
Total bonds and obligations 260,134
 267,903
 271,688
 284,086
Mortgage-backed securities 1,037,205
 1,043,652
 86,291
 89,191
Total $1,297,339
 $1,311,555
 $357,979
 $373,277

At year-end 20192022 and 2018,2021, the Company had pledged securities as collateral for certain municipal deposits and for interest rate swaps with certain counterparties. The total amortized cost and fair values of these pledged securities follows. Additionally, there is a blanket lien on certain securities to collateralize borrowings from the FHLBB, as discussed further in Note 1311 - Borrowed Funds.
  2019 2018
(In thousands) Amortized
Cost
 Fair
Value
 Amortized
Cost
 Fair
Value
Securities pledged to swap counterparties $25,728
 $25,828
 $13,093
 $12,819
Securities pledged for municipal deposits 168,740
 175,719
 187,636
 188,423
Total $194,468
 $201,547
 $200,729
 $201,242

 20222021
(In thousands)Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value
Securities pledged to swap counterparties$11,972 $11,973 $34,773 $34,896 
Securities pledged for municipal deposits304,741 276,804 183,408 189,535 
Total$316,713 $288,777 $218,181 $224,431 
 
Purchases of AFS securities totaled $120 million in 2019 and $258 million in 2018. Proceeds from the sale of AFS securities totaled $136$150 million in 2019 and $0.52022. During 2021, there were no sales of AFS securities. Proceeds from the sale of AFS securities totaled $69 million in 2018. The2020.The amounts for the sale of AFS securities were reclassified out of accumulated other comprehensive (loss)/income and into earnings. The components of net recognized gains and losses on the sale of AFS securities and the fair value change of marketable equities are as follows:
(In thousands) 2019 2018 2017
Gross recognized gains $7,492
 $3,256
 $13,877
Gross recognized losses (3,103) (6,975) (1,279)
Net recognized gains/(losses) $4,389
 $(3,719) $12,598

(In thousands)202220212020
Gross recognized gains$72 $108 $4,602 
Gross recognized losses(2,009)(550)(11,133)
Net recognized (losses)$(1,937)$(442)$(6,531)
 

F-32F-24

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Debt securities with unrealized losses, segregated by the duration of their continuous unrealized loss positions, are summarized as follows:
 Less Than Twelve MonthsOver Twelve MonthsTotal
(In thousands)Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
December 31, 2022      
Securities available for sale      
Debt securities:      
Municipal bonds and obligations$2,406 $36,696 $624 $2,763 $3,030 $39,459 
Agency collateralized mortgage obligations23,052 247,509 76,735 284,434 99,787 531,943 
Agency mortgage-backed securities3,124 37,540 93,872 508,683 96,996 546,223 
Agency commercial mortgage-back securities9,885 96,396 25,865 132,043 35,750 228,439 
Corporate bonds1,709 25,657 1,229 9,929 2,938 35,586 
Other bonds and obligations— — 66 295 66 295 
Total securities available for sale$40,176 $443,798 $198,391 $938,147 $238,567 $1,381,945 
Securities held to maturity      
Municipal bonds and obligations5,476 125,494 18,228 38,341 23,704 163,835 
Agency collateralized mortgage obligations2,734 49,539 17,686 58,177 20,420 107,716 
Agency mortgage-backed securities300 2,419 8,940 39,299 9,240 41,718 
Agency commercial mortgage-back securities447 9,713 22,756 102,290 23,203 112,003 
Tax advantaged economic development bonds142 120 1,008 121 1,150 
Total securities held to maturity8,958 187,307 67,730 239,115 76,688 426,422 
Total$49,134 $631,105 $266,121 $1,177,262 $315,255 $1,808,367 
December 31, 2021      
Securities available for sale      
Debt securities:      
Agency collateralized mortgage obligations$9,626 $375,132 $1,386 $27,025 $11,012 $402,157 
Agency mortgage-backed securities3,179 222,887 4,463 175,941 7,642 398,828 
Agency commercial mortgage-backed securities1,609 103,354 2,019 49,313 3,628 152,667 
Corporate bonds114 11,115 — — 114 11,115 
Total securities available for sale$14,528 $712,488 $7,868 $252,279 $22,396 $964,767 
Securities held to maturity      
Municipal bonds and obligations693 36,981 — — 693 36,981 
Agency collateralized mortgage obligations1,808 49,308 1,705 36,212 3,513 85,520 
Agency mortgage-backed securities839 26,656 659 26,025 1,498 52,681 
Agency commercial mortgage-back securities1,255 80,406 2,034 51,654 3,289 132,060 
Tax advantaged economic development bonds15 1,255 — — 15 1,255 
Total securities held to maturity4,610 194,606 4,398 113,891 9,008 308,497 
Total$19,138 $907,094 $12,266 $366,170 $31,404 $1,273,264 
  Less Than Twelve Months Over Twelve Months Total
(In thousands) Gross
Unrealized
Losses
 Fair
Value
 Gross
Unrealized
Losses
 Fair
Value
 Gross
Unrealized
Losses
 Fair
Value
December 31, 2019  
  
  
  
  
  
Securities available for sale  
  
  
  
  
  
Debt securities:  
  
  
  
  
  
Agency collateralized mortgage obligations $127
 $52,623
 $42
 $6,267
 $169
 $58,890
Agency mortgage-backed securities 59
 10,640
 301
 23,404
 360
 34,044
Agency commercial mortgage-back securities 1,097
 116,324
 49
 11,250
 1,146
 127,574
Corporate bonds 
 
 607
 42,823
 607
 42,823
Other bonds and obligations 4
 1,239
 1
 29
 5
 1,268
Total securities available for sale $1,287
 $180,826
 $1,000
 $83,773
 $2,287
 $264,599
Securities held to maturity  
  
  
  
  
  
Municipal bonds and obligations 5
 800
 
 
 5
 800
Agency collateralized mortgage obligations 50
 9,778
 
 
 50
 9,778
Tax advantaged economic development bonds 
 
 910
 6,925
 910
 6,925
Total securities held to maturity 55
 10,578
 910
 6,925
 965
 17,503
Total $1,342
 $191,404
 $1,910
 $90,698
 $3,252
 $282,102
             
December 31, 2018  
  
  
  
  
  
Securities available for sale  
  
  
  
  
  
Debt securities:  
  
  
  
  
  
Municipal bonds and obligations $55
 $3,186
 $658
 $11,787
 $713
 $14,973
Agency collateralized mortgage obligations 76
 39,114
 15,116
 755,528
 15,192
 794,642
Agency mortgage-backed securities 53
 5,500
 5,068
 162,439
 5,121
 167,939
Agency commercial mortgage-backed securities 44
 1,503
 3,231
 57,422
 3,275
 58,925
Corporate bonds 1,348
 81,502
 7
 2,561
 1,355
 84,063
Other bonds and obligations 
 
 35
 3,030
 35
 3,030
Total securities available for sale $1,576
 $130,805
 $24,115
 $992,767
 $25,691
 $1,123,572
Securities held to maturity  
  
  
  
  
  
Municipal bonds and obligations 127
 17,596
 3,474
 103,759
 3,601
 121,355
Agency collateralized mortgage obligations 
 
 778
 43,138
 778
 43,138
Agency mortgage-backed securities 
 
 297
 6,922
 297
 6,922
Agency commercial mortgage-back securities 
 
 289
 10,128
 289
 10,128
Tax advantaged economic development bonds 65
 8,078
 1,633
 6,512
 1,698
 14,590
Total securities held to maturity 192
 25,674
 6,471
 170,459
 6,663
 196,133
Total $1,768
 $156,479
 $30,586
 $1,163,226
 $32,354
 $1,319,705



F-33
F-25

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Debt Securities
The Company expects to recover its amortized cost basis on all debt securities in its AFS and HTM portfolios. Furthermore, the Company does not intend to sell nor does it anticipate that it will be required to sell any of its securities in an unrealized loss position as of December 31, 2019,2022, prior to this recovery. The Company’s ability and intent to hold these securities until recovery is supported by the Company’s strong capital and liquidity positions.

The following summarizes, by investment security type, the basis for the conclusion that the debt securities in an unrealized loss position within the Company’s AFS and HTM portfolios did not maintain other-than-temporary impairment ("OTTI") at year-end 2019:2022:

AFS municipal bonds and obligations
At year-end 2022, 46 out of 94 securities in the Company’s portfolio of AFS municipal bonds and obligations were in unrealized loss positions. Aggregate unrealized losses represented 7.1% of the amortized cost of securities in unrealized loss positions. The Company continually monitors the municipal bond sector of the market carefully and periodically evaluates the appropriate level of exposure to the market. At this time, the Company feels the bonds in this portfolio carry minimal risk of default and the Company is appropriately compensated for that risk. There were no material underlying credit downgrades during the quarter. All securities are performing.

AFS collateralized mortgage obligations
At year-end 2019, 282022, 243 out of the total 245 securities in the Company’s portfolio of AFS collateralized mortgage obligations were in unrealized loss positions. Aggregate unrealized losses represented 0.3%15.8% of the amortized cost of securities in unrealized loss positions. The Federal National Mortgage Association ("FNMA"), Federal Home Loan Mortgage Corporation ("FHLMC"), and Government National Mortgage Association ("GNMA") guarantee the contractual cash flows of all of the Company's collateralized residential mortgage obligations. The securities are investment grade rated and there were no material underlying credit downgrades during 2019.2022. All securities are performing.

AFS commercial and residential mortgage-backed securities
At year-end 2019, 392022, 137 out of the total 107139 securities in the Company’s portfolio of AFS mortgage-backed securities were in unrealized loss positions. Aggregate unrealized losses represented 0.9%14.6% of the amortized cost of securities in unrealized loss positions. The FNMA, FHLMC, and GNMA guarantee the contractual cash flows of the Company’s mortgage-backed securities. The securities are investment grade rated and there were no material underlying credit downgrades during 2019.2022. All securities are performing.

AFS corporate bonds
At year-end 2019, 62022, 13 out of the total 2315 securities in the Company’s portfolio of AFS corporate bonds were in unrealized loss positions. The aggregate unrealized loss represents 1.4%7.6% of the amortized cost of bonds in unrealized loss positions. The Company reviews the financial strength of these bonds and has concluded that the amortized cost remains supported by the expected future cash flows of these securities.

AFS other bonds and obligations
At year-end 2019, 32022, 2 out of the total 83 securities in the Company’s portfolio of other bonds and obligations were in unrealized loss positions. Aggregate unrealized losses represented 0.4%18.3% of the amortized cost of securities in unrealized loss positions. The securities are all investment grade rated, and there were no material underlying credit downgrades during 2019.2022. All securities are performing.

HTM Municipalmunicipal bonds and obligations
At year-end 2019, 12022, 119 out of the total 210190 securities in the Company’s portfolio of HTM municipal bonds and obligations were in an unrealized loss position.positions. Aggregate unrealized losses represented 0.6%12.6% of the amortized cost of the securitysecurities in an unrealized loss position.positions. The Company continually monitors the municipal bond sector of the market carefully and periodically evaluates the appropriate level of exposure to the market. At this time, the Company feels that the bonds in this portfolio carry minimal risk of default and that the Company is appropriately compensated for that risk. There were no material underlying credit downgrades during 2019.the quarter. All securities are performing.


F-26

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
HTM collateralized mortgage obligations
At year-end 2019, 12022, 13 out of the total 913 securities in the Company’s portfolio of HTM collateralized mortgage obligations were in an unrealized loss position. Aggregate unrealized losses represented 0.5%15.9% of the amortized cost of the security in an unrealized loss position. The FNMA, FHLMC, and GNMA guarantee the contractual cash flows of all of the Company's collateralized residential mortgage obligations. The securities are investment grade rated, and there were no material underlying credit downgrades during 2019.2022. All securities are performing.

HTM commercial and residential mortgage-backed securities
F-34

TableAt year-end 2022, 17 out of Contents17 securities in the Company’s portfolio of HTM mortgage-backed securities were in unrealized loss positions. Aggregate unrealized losses represented 17.4% of the amortized cost of securities in unrealized loss positions. The FNMA, FHLMC, and GNMA guarantee the contractual cash flows of the Company’s mortgage-backed securities. The securities are investment grade rated and there were no material underlying credit downgrades during 2022. All securities are performing.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

HTM tax-advantaged economic development bonds
At year-end 2019, 12022, 2 out of the total 53 securities in the Company’s portfolio of tax advantagedtax-advantaged economic development
bonds were in an unrealized loss position.positions. Aggregate unrealized losses represented 11.6%9.5% of the amortized cost of the security
securities in an unrealized loss position. The above mentioned tax-advantaged economic bond is a Substandard rated asset. The Company believes that more likely than not all the principal outstanding
will be collected. All securities are performing.

F-35

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 7.6. LOANS AND RELATED ALLOWANCE FOR CREDIT LOSSES
The Company’s loan portfolio is segregated into the following segments: commercial real estate, commercial and industrial, residential mortgage, and consumer. Commercial real estate loans include construction, single and multi-family, and other commercial real estate classes. Residential mortgage loans include classes for 1-4 family owner occupied and construction loans. Consumer loans include home equity, direct and indirect auto, and other consumer loan classes. These portfolio segments each have unique risk characteristics that are considered when determining the appropriate level for the allowance for loan losses.

A substantial portion of the loan portfolio is secured by real estate in Massachusetts, southern Vermont, northeastern New York, New Jersey, and in the Bank’s other New England lending areas. The ability of many of the Bank’s borrowers to honor their contracts is dependent, among other things, on the specific economy and real estate markets of these areas.

Total loans include business activity loans and acquired loans. Acquired loans are those loans acquired from previous mergers and acquisitions. Once the full integration of the acquired entity is complete, acquired and business activity loans are serviced, managed, and accounted for under the Company's same control environment. During 2019, the Company reclassified $50 million of aircraft loans, $29 million of homeowners association loans, and $29 million of SBA loans from commercial and industrial to held-for-sale. The aircraft loans and homeowners association loans were sold prior to year-end. The SBA loans reclassified to held-for-sale are not contained in the balances below and are accounted for at the lower of carrying value or fair market value.

The following is a summary of total loans:loans by regulatory call report code with sub-segmentation based on underlying collateral for certain loan types:
(In thousands)December 31, 2022December 31, 2021
Construction$319,452 $324,282 
Commercial multifamily620,088 515,817 
Commercial real estate owner occupied640,489 606,477 
Commercial real estate non-owner occupied2,496,237 2,156,929 
Commercial and industrial1,445,236 1,284,429 
Residential real estate2,312,447 1,489,248 
Home equity227,450 252,366 
Consumer other273,910 196,299 
Total loans$8,335,309 $6,825,847 
Allowance for credit losses96,270 106,094 
Net loans$8,239,039 $6,719,753 
  December 31, 2019 December 31, 2018
(In thousands) Business  Activities Loans Acquired  Loans Total Business  Activities Loans Acquired  Loans Total
Commercial real estate:  
  
  
  
  
  
Construction $382,014
 $47,792
 $429,806
 $327,792
 $25,220
 $353,012
Other commercial real estate 2,414,942
 1,189,521
 3,604,463
 2,260,919
 786,290
 3,047,209
Total commercial real estate 2,796,956
 1,237,313
 4,034,269
 2,588,711
 811,510
 3,400,221
             
Commercial and industrial loans 1,442,617
 397,891
 1,840,508
 1,513,538
 466,508
 1,980,046
             
Total commercial loans 4,239,573
 1,635,204
 5,874,777
 4,102,249
 1,278,018
 5,380,267
             
Residential mortgages:  
  
  
  
  
  
1-4 family 2,143,817
 533,536
 2,677,353
 2,317,716
 238,952
 2,556,668
Construction 4,641
 3,478
 8,119
 9,582
 174
 9,756
Total residential mortgages 2,148,458
 537,014
 2,685,472
 2,327,298
 239,126
 2,566,424
             
Consumer loans:  
  
  
  
  
  
Home equity 273,867
 106,724
 380,591
 289,961
 86,719
 376,680
Auto and other 504,599
 56,989
 561,588
 647,236
 72,646
 719,882
Total consumer loans 778,466
 163,713
 942,179
 937,197
 159,365
 1,096,562
             
Total loans $7,166,497
 $2,335,931
 $9,502,428
 $7,366,744
 $1,676,509
 $9,043,253


F-36

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Total unamortized net costsDecember 31, 2022 and premiums2021, outstanding loans originated under the Small Business Administration ("SBA") Paycheck Protection Program ("PPP") totaled $5.8 million and $29.9 million, respectively. These loans are 100% guaranteed by the SBA and the full principal amount of the loan may qualify for forgiveness. These loans are included in the year-end total loans for business activity loans were the following:commercial and industrial.
(In thousands) December 31, 2019 December 31, 2018
Unamortized net loan origination costs $13,259
 $25,761
Unamortized net premium on purchased loans 2,643
 2,792
Total unamortized net costs and premiums $15,902
 $28,553


In 2019,2022, the Company purchased loans aggregating $432$718 million and sold loans aggregating $310$366 million. In 2018,2021, the Company purchased loans aggregating $567$211 million and sold loans aggregating $388$560 million. In 2020, the Company purchased loans aggregating $98 million and sold loans aggregating $415 million. Net gains on sales of loans were $12.0$12.5 million, $9.3$20.7 million, and $11.7$10.6 million for the years 2019, 2018,2022, 2021, and 2017,2020, respectively. These amounts are included in Loan Related IncomeFees and Revenue on the Consolidated Statements of Income.Operations.


F-27

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Most of the Company’s lending activity occurs within its primary markets in Massachusetts, Southern Vermont, and Northeastern New York. Most of the loan portfolio is secured by real estate, including residential mortgages, commercial mortgages, and home equity loans. Year-end loans to operators of non-residential buildings totaled $1.7$1.9 billion, or 18.1%22.7%, and $1.4$1.6 billion, or 15.6%24.0% of total loans in 20192022 and 2018,2021, respectively. There were no other concentrations of loans related to any single industry in excess of 10% of total loans at year-end 20192022 or 2018.2021.

As of December 31, 2022 and December 31, 2021, the Company had no foreclosed residential real estate property. Additionally, residential mortgage loans collateralized by real estate property that are in the process of foreclosure as of December 31, 2022 and December 31, 2021 totaled $3.0 million and $1.4 million, respectively, including sold loans serviced by the Company.

At year-end 2019,2022 and 2021, the Company had pledged loans totaling $285 million$0.8 billion and $0.7 billion, respectively, to the Federal Reserve Bank of Boston as collateral for certain borrowing arrangements. Also, residential first mortgage loans are subject to a blanket lien for FHLBB advances. See Note 1311 - Borrowed Funds.

At year-end 20192022 and 2018,2021, the Company’s commitments outstanding to related parties totaled $1.8$1.5 million and $52.9$1.7 million, respectively, and the loans outstanding against these commitments totaled $1.0$0.8 million and $47.8$1.0 million, respectively. Related parties include directors and executive officers of the Company and its subsidiaries, as well as their respective affiliates in which they have a controlling interest and immediate family members. For the years 20192022 and 2018,2021, all related party loans were performing.

The carrying amountRisk characteristics relevant to each portfolio segment are as follows:
Construction -Loans in this segment primarily include real estate development loans for which payment is derived from sale of the acquired loansproperty or long term financing at December 31, 2019 totaled $2.3 billion. A subsetcompletion. Credit risk is affected by cost overruns, time to sell at an adequate price, and market conditions.

Commercial real estate multifamily, owner occupied and non-owner - Loans in these segments are primarily owner-occupied or income-producing properties throughout New England and Northeastern New York. The underlying cash flows generated by the properties are adversely impacted by a downturn in the economy, which in turn, will have an effect on the credit quality in this segment. Management monitors the cash flows of these loans was determined to have evidence of credit deterioration at acquisition date, which is accounted for in accordance with ASC 310-30. These purchased credit-impaired loans presently maintain a carrying value of $61.4 million and a note balance of $147 million. These loans are evaluated for impairment through the quarterly reforecasting of expected cash flows. Of the $61.4 million, $23.1 million are commercial real estate, $26.7 million are commercialloans.

Commercial and industrial loans $10.8 million- Loans in this segment are residential mortgages,made to businesses and $0.8 million are consumer loans.

The carrying amountgenerally secured by assets of the acquiredbusiness such as accounts receivable, inventory, marketable securities, other liquid collateral, equipment and other business assets. Repayment is expected from the cash flows of the business. Loans in this segment include asset based loans at December 31, 2018 totaled $1.7 billion.which generally have no scheduled repayment and which are closely monitored against formula based collateral advance ratios. A subsetweakened economy, and resultant decreased consumer spending, will have an effect on the credit quality in this segment.

Residential real estate - All loans in this segment are collateralized by residential real estate and repayment is dependent on the credit quality of thesethe individual borrower. The overall health of the economy, including unemployment rates and housing prices, will have an effect on the credit quality in this segment.

Home equity and other consumer loans was determined to have evidence- Loans in this segment are primarily home equity lines of credit, deterioration at acquisition date, which is accounted forautomobile loans and other consumer loans. The overall health of the economy, including unemployment rates and housing prices, will have an effect on the credit quality in accordance with ASC 310-30. These purchased credit-impaired loans maintained a carrying value of $47.3 million and a note balance of $124 million. Of the $47.3 million, $12.0 million were commercial real estate, $29.5 million were commercial and industrial loans, $4.9 million were residential mortgages, and $0.9 million were consumer loans.this segment.


F-37
F-28

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Allowance for Credit Losses for Loans
The Allowance for Credit Losses for Loans (“ACLL”) is comprised of the allowance for credit losses on loans, and the allowance for unfunded commitments is accounted for as a separate liability in other liabilities on the Consolidated Balance Sheets. The level of the ACLL represents management’s estimate of expected credit losses over the expected life of the loans at the balance sheet date. The Company uses a static pool migration analysis method, applying expected historical loss trend and observed economic metrics. The level of the ACLL is based on management’s ongoing review of all relevant information, from internal and external sources, relating to past and current events, utilizing a 7 quarter reasonable and supportable forecast period with a 1 year reversion period. The ACLL reserve is overlaid with qualitative factors based upon:
the existence and growth of concentrations of credit;
the volume and severity of past due financial assets, including nonaccrual assets;
the institutions lending and credit review as well as the experience and ability of relevant management and staff and;
the effect of other external factors such as regulatory, competition, regional market conditions, legal and technological environment and other events such as natural disasters;
the effect of other economic factors such as economic stimulus and customer forbearance programs.
The allowance for unfunded commitments is maintained at a level by the Company to be sufficient to absorb expected lifetime losses related to unfunded credit facilities (including unfunded loan commitments and letters of credit) and is included in other liabilities on the consolidated balance sheets.


F-29

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The Company’s activity in the allowance for credit losses for loans for the years ended December 31, 2022, December 31, 2021 and December 31, 2020 was as follows:
(In thousands)Balance at Beginning of PeriodCharge-offsRecoveriesProvision for Credit LossesBalance at End of Period
Year ended December 31, 2022
Construction$3,206 $— $— $(1,979)$1,227 
Commercial multifamily6,120 (94)112 (4,328)1,810 
Commercial real estate owner occupied12,752 (687)702 (2,028)10,739 
Commercial real estate non-owner occupied32,106 (5,894)1,549 2,963 30,724 
Commercial and industrial22,584 (18,447)3,050 11,556 18,743 
Residential real estate22,406 (555)1,019 (4,204)18,666 
Home equity4,006 (166)283 (1,950)2,173 
Consumer other2,914 (2,215)505 10,984 12,188 
Total allowance for credit losses$106,094 $(28,058)$7,220 $11,014 $96,270 

(In thousands)Balance at Beginning of PeriodCharge-offsRecoveriesProvision for Credit LossesBalance at End of Period
Year ended December 31, 2021
Construction$5,111 $— $— $(1,905)$3,206 
Commercial multifamily5,916 (404)157 451 6,120 
Commercial real estate owner occupied12,380 (1,640)204 1,808 12,752 
Commercial real estate non-owner occupied35,850 (14,557)2,522 8,291 32,106 
Commercial and industrial25,013 (10,841)4,565 3,847 22,584 
Residential real estate28,491 (1,664)1,767 (6,188)22,406 
Home equity6,482 (334)335 (2,477)4,006 
Consumer other8,059 (1,578)761 (4,328)2,914 
Total allowance for credit losses$127,302 $(31,018)$10,311 $(501)$106,094 

(In thousands)Balance at Beginning of PeriodImpact of Adopting ASC 326Sub-totalCharge-offsRecoveriesProvision for Credit LossesBalance at End of Period
Year ended December 31, 2020
Construction$2,713 $(342)$2,371 $(834)$— $3,574 $5,111 
Commercial multifamily4,413 (1,842)2,571 (100)100 3,345 5,916 
Commercial real estate owner occupied4,880 6,062 10,942 (8,686)1,053 9,071 12,380 
Commercial real estate non-owner occupied16,344 11,201 27,545 (11,653)307 19,651 35,850 
Commercial and industrial20,099 (2,189)17,910 (19,328)4,285 22,146 25,013 
Residential real estate9,970 6,799 16,769 (2,285)1,359 12,648 28,491 
Home equity1,470 4,884 6,354 (347)292 183 6,482 
Consumer other3,686 861 4,547 (2,562)609 5,465 8,059 
Total allowance for credit losses$63,575 $25,434 $89,009 $(45,795)$8,005 $76,083 $127,302 

F-30

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The Company’s allowance for credit losses on unfunded commitments is recognized as a liability (other liability on the Consolidated Balance Sheets), with adjustments to the reserve recognized in other noninterest expense in the Consolidated Statements of Operations. The Company’s activity in the allowance for credit losses on unfunded commitments for the years ended December 31, 2022, December 31, 2021, and December 31, 2020 was as follows:
(In thousands)Total
Balance at December 31, 2021$7,043 
Expense for credit losses1,545 
Balance at December 31, 2022$8,588 

(In thousands)Total
Balance at December 31, 2020$7,629 
Release of expense for credit losses(586)
Balance at December 31, 2021$7,043 

(In thousands)Total
Balance at December 31, 2019$100 
Impact of adopting ASC 3267,993 
Sub-Total8,093 
Release of expense for credit losses(464)
Balance at December 31, 2020$7,629 

Credit Quality Information
The Company monitors the credit quality of its portfolio by using internal risk ratings that are based on regulatory guidance. Loans that are given a Pass rating are not considered a problem credit. Loans that are classified as Special Mention loans are considered to have potential weaknesses and are evaluated closely by management. Substandard, including non-accruing loans, are loans for which a definitive weakness has been identified and which may make full collection of contractual cash flows questionable. Doubtful loans are those with identified weaknesses that make full collection of contractual cash flows, on the basis of currently existing facts, conditions, and values, highly questionable and improbable.

For commercial credits, the Company assigns an internal risk rating at origination and reviews the rating annually, semiannually, or quarterly depending on the risk rating. The rating is also reassessed at any point in time when management becomes aware of information that may affect the borrower’s ability to fulfill their obligations.

The Company risk rates its residential mortgages, including 1-4 family and residential construction loans, based on a three rating system: Pass, Special Mention, and Substandard. Loans that are current within 59 days are rated Pass. Residential mortgages that are 60-89 days delinquent are rated Special Mention. Loans delinquent for 90 days or greater are rated Substandard and generally placed on non-accrual status. 


F-31

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table presents the Company’s loans by risk category:
Term Loans Amortized Cost Basis by Origination Year
(In thousands)20222021202020192018PriorRevolving Loans Amortized Cost BasisRevolving Loans Converted to TermTotal
As of December 31, 2022
Construction
Risk rating
Pass$153,393 $133,708 $25,634 $3,432 $1,361 $1,924 $— $— $319,452 
Special Mention— — — — — — — — — 
Substandard— — — — — — — — — 
Total$153,393 $133,708 $25,634 $3,432 $1,361 $1,924 $— $— $319,452 
Commercial multifamily:
Risk rating
Pass$205,124 $61,032 $27,583 $100,696 $67,675 $149,633 $205 $— $611,948 
Special Mention— — 2,628 — — — — — 2,628 
Substandard— — — — 5,512 — — — 5,512 
Total$205,124 $61,032 $30,211 $100,696 $73,187 $149,633 $205 $— $620,088 
Commercial real estate owner occupied:
Risk rating
Pass$131,096 $127,270 $58,835 $82,576 $75,322 $154,056 $3,464 $— $632,619 
Special Mention— — 387 — — — — — 387 
Substandard1,003 122 31 282 1,056 4,989 — — 7,483 
Total$132,099 $127,392 $59,253 $82,858 $76,378 $159,045 $3,464 $— $640,489 
Commercial real estate non-owner occupied:
Risk rating
Pass$621,685 $410,359 $175,456 $333,783 $313,124 $530,322 $17,846 $— $2,402,575 
Special Mention— — — — 20,000 18,462 — — 38,462 
Substandard— — 7,237 13,623 15,610 18,730 — — 55,200 
Total$621,685 $410,359 $182,693 $347,406 $348,734 $567,514 $17,846 $— $2,496,237 
Commercial and industrial:
Risk rating
Pass$282,781 $147,070 $56,880 $67,975 $83,223 $99,367 $648,956 $— $1,386,252 
Special Mention— 5,811 1,290 1,332 11,502 912 2,632 — 23,479 
Substandard204 496 3,640 8,139 1,981 2,799 10,581 — 27,840 
Doubtful— — — — — 56 7,609 — 7,665 
Total$282,985 $153,377 $61,810 $77,446 $96,706 $103,134 $669,778 $— $1,445,236 
Residential real estate
Risk rating
Pass$997,981 $280,308 $96,548 $70,845 $138,894 $713,744 $165 $— $2,298,485 
Special Mention— 364 — 861 202 707 — — 2,134 
Substandard— 284 448 267 1,857 8,972 — — 11,828 
Total$997,981 $280,956 $96,996 $71,973 $140,953 $723,423 $165 $— $2,312,447 

F-32

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Term Loans Amortized Cost Basis by Origination Year
(In thousands)20212020201920182017PriorRevolving Loans Amortized Cost BasisRevolving Loans Converted to TermTotal
As of December 31, 2021
Construction
Risk rating
Pass$71,784 $52,725 $117,784 $66,950 $3,839 $1,721 $50 $— $314,853 
Special Mention— — — — — — — — — 
Substandard— — — 9,429 — — — — 9,429 
Total$71,784 $52,725 $117,784 $76,379 $3,839 $1,721 $50 $— $324,282 
Commercial multifamily:
Risk rating
Pass$63,630 $28,172 $98,455 $59,720 $76,699 $176,020 $457 $— $503,153 
Special Mention— 2,700 — 5,598 — — — — 8,298 
Substandard— — — — — 4,230 136 — 4,366 
Total$63,630 $30,872 $98,455 $65,318 $76,699 $180,250 $593 $— $515,817 
Commercial real estate owner occupied:
Risk rating
Pass$154,434 $50,236 $85,687 $91,316 $45,995 $157,346 $3,206 $— $588,220 
Special Mention— 525 869 1,668 1,405 1,157 — — 5,624 
Substandard— — 2,113 1,593 838 8,089 — — 12,633 
Total$154,434 $50,761 $88,669 $94,577 $48,238 $166,592 $3,206 $— $606,477 
Commercial real estate non-owner occupied:
Risk rating
Pass$426,086 $176,172 $296,985 $349,947 $204,043 $585,044 $19,511 $— $2,057,788 
Special Mention— 221 3,472 7,632 2,302 27,268 — — 40,895 
Substandard— 7,588 — 2,784 33,472 14,303 99 — 58,246 
Total$426,086 $183,981 $300,457 $360,363 $239,817 $626,615 $19,610 $— $2,156,929 
Commercial and industrial:
Risk rating
Pass$187,257 $130,520 $114,153 $156,443 $54,190 $136,837 $424,393 $— $1,203,793 
Special Mention661 1,691 10,824 5,092 1,433 488 22,468 — 42,657 
Substandard211 2,494 9,609 3,145 2,020 2,330 17,935 — 37,744 
Doubtful— — — — — 15 220 — 235 
Total$188,129 $134,705 $134,586 $164,680 $57,643 $139,670 $465,016 $— $1,284,429 
Residential real estate
Risk rating
Pass$214,306 $114,536 $86,997 $169,537 $189,980 $697,401 $293 $— $1,473,050 
Special Mention— — — 120 502 1,557 — — 2,179 
Substandard1,239 — 142 1,849 2,161 8,628 — — 14,019 
Total$215,545 $114,536 $87,139 $171,506 $192,643 $707,586 $293 $— $1,489,248 
F-33

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For home equity and consumer other loan portfolio segments, Berkshire evaluates credit quality based on the aging status of the loan and by payment activity. The performing or nonperforming status is updated on an ongoing basis dependent upon improvement and deterioration in credit quality. The following table presents the amortized cost based on payment activity:
Term Loans Amortized Cost Basis by Origination Year
(In thousands)20222021202020192018PriorRevolving Loans Amortized Cost BasisRevolving Loans Converted to TermTotal
As of December 31, 2022
Home equity:
Payment performance
Performing$— $114 $454 $— $— $17 $224,746 $— $225,331 
Nonperforming— — — — — — 2,119 — 2,119 
Total$— $114 $454 $— $— $17 $226,865 $— $227,450 
Consumer other:
Payment performance
Performing$161,157 $28,279 $8,312 $12,670 $27,608 $24,682 $9,070 $— $271,778 
Nonperforming588 137 44 280 477 567 39 — 2,132 
Total$161,745 $28,416 $8,356 $12,950 $28,085 $25,249 $9,109 $— $273,910 

Term Loans Amortized Cost Basis by Origination Year
(In thousands)20212020201920182017PriorRevolving Loans Amortized Cost BasisRevolving Loans Converted to TermTotal
As of December 31, 2021
Home equity:
Payment performance
Performing$125 $469 $— $— $— $24 $249,590 $— $250,208 
Nonperforming— — — — — — 2,158 — 2,158 
Total$125 $469 $— $— $— $24 $251,748 $— $252,366 
Consumer other:
Payment performance
Performing$37,994 $11,189 $21,548 $55,577 $30,632 $28,797 $7,505 $— $193,242 
Nonperforming46 290 797 746 1,139 31 — 3,057 
Total$38,002 $11,235 $21,838 $56,374 $31,378 $29,936 $7,536 $— $196,299 
F-34

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table summarizes activity in the accretable yield for the acquired loan portfolioinformation about total loans rated Special Mention or lower at December 31, 2022 and December 31, 2021. The table below includes consumer loans that falls under the purview of ASC 310-30, Loansare Special Mention and Debt Securities Acquired with Deteriorated Credit Quality:Substandard accruing that are classified as performing based on payment activity.
(In thousands)December 31, 2022December 31, 2021
Non-Accrual$31,114 $35,326 
Substandard Accruing88,665 106,560 
Total Classified119,779 141,886 
Special Mention68,127 100,071 
Total Criticized$187,906 $241,957 
(In thousands) 2019 2018 2017
Balance at beginning of period $2,840
 $11,561
 $8,738
Accretion (9,619) (23,109) (14,810)
Additions 4,200
 
 10,815
Net reclassification from nonaccretable difference 7,430
 17,347
 9,198
Payments received, net (837) (2,878) (2,380)
Reclassification to TDR 9
 
 
Disposals 
 (81) 
Balance at end of period $4,023
 $2,840
 $11,561


The following is a summary of loans by past due loansstatus at December 31, 20192022 and 2018:December 31, 2021:

(In thousands)30-59 Days Past Due60-89 Days Past Due90 Days or Greater Past DueTotal Past DueCurrentTotal Loans
December 31, 2022
Construction$— $— $— $— $319,452 $319,452 
Commercial multifamily— 214 — 214 619,874 620,088 
Commercial real estate owner occupied122 — 3,302 3,424 637,065 640,489 
Commercial real estate non-owner occupied143 — 191 334 2,495,903 2,496,237 
Commercial and industrial1,173 1,438 18,658 21,269 1,423,967 1,445,236 
Residential real estate3,694 2,134 11,724 17,552 2,294,895 2,312,447 
Home equity168 57 2,119 2,344 225,106 227,450 
Consumer other1,990 1,028 2,158 5,176 268,734 273,910 
Total$7,290 $4,871 $38,152 $50,313 $8,284,996 $8,335,309 
Business Activities Loans
(In thousands)30-59 Days Past Due60-89 Days Past Due90 Days or Greater Past DueTotal Past DueCurrentTotal Loans
December 31, 2021
Construction$— $— $— $— $324,282 $324,282 
Commercial multifamily82 306 187 575 515,242 515,817 
Commercial real estate owner occupied— 400 4,221 4,621 601,856 606,477 
Commercial real estate non-owner occupied25,420 653 9,049 35,122 2,121,807 2,156,929 
Commercial and industrial2,700 709 6,836 10,245 1,274,184 1,284,429 
Residential real estate5,529 2,015 13,264 20,808 1,468,440 1,489,248 
Home equity258 108 2,158 2,524 249,842 252,366 
Consumer other1,363 320 2,882 4,565 191,734 196,299 
Total$35,352 $4,511 $38,597 $78,460 $6,747,387 $6,825,847 
F-35
(in thousands) 30-59 Days
Past Due
 60-89 Days
Past Due
 >90 Days Past Due Total Past
Due
 Current Total Loans Past Due >
90 days and
Accruing
December 31, 2019  
  
  
  
  
  
  
Commercial real estate:  
  
  
  
  
  
  
Construction $
 $
 $
 $
 $382,014
 $382,014
 $
Commercial real estate 423
 89
 15,623
 16,135
 2,398,807
 2,414,942
 
Total 423
 89
 15,623
 16,135
 2,780,821
 2,796,956
 
Commercial and industrial loans  
  
  
  
  
  
  
Total 2,841
 2,033
 10,662
 15,536
 1,427,081
 1,442,617
 122
Residential mortgages:  
  
  
  
  
  
  
1-4 family 1,669
 714
 3,350
 5,733
 2,138,084
 2,143,817
 800
Construction 
 
 
 
 4,641
 4,641
 
Total 1,669
 714
 3,350
 5,733
 2,142,725
 2,148,458
 800
Consumer loans:  
  
  
  
  
  
  
Home equity 149
 
 1,147
 1,296
 272,571
 273,867
 52
Auto and other 4,709
 990
 2,729
 8,428
 496,171
 504,599
 1
Total 4,858
 990
 3,876
 9,724
 768,742
 778,466
 53
Total $9,791
 $3,826
 $33,511
 $47,128
 $7,119,369
 $7,166,497
 $975


F-38

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following is a summary of loans on nonaccrual status and loans past due 90 days or more and still accruing as of December 31, 2022 and December 31, 2021:
December 31, 2022
(In thousands)Nonaccrual Amortized CostNonaccrual With No Related AllowancePast Due 90 Days or Greater and AccruingInterest Income Recognized on Nonaccrual
Construction$— $— $— $— 
Commercial multifamily— — — — 
Commercial real estate owner occupied2,202 1,411 1,100 — 
Commercial real estate non-owner occupied191 73 — — 
Commercial and industrial16,992 14,223 1,666 — 
Residential real estate8,901 5,307 2,823 — 
Home equity1,568 388 551 — 
Consumer other1,260 898 — 
Total$31,114 $21,404 $7,038 $— 
The commercial and industrial loans nonaccrual amortized cost as of December 31, 2022 included medallion loans with a fair value of $0.6 million and a contractual balance of $10.9 million.
Business Activities Loans
(in thousands) 30-59 Days
Past Due
 60-89 Days
Past Due
 >90 Days Past Due Total Past
Due
 Current Total Loans Past Due >
90 days and
Accruing
December 31, 2018  
  
  
  
  
  
  
Commercial real estate:  
  
  
  
  
  
  
Construction $
 $
 $
 $
 $327,792
 $327,792
 $
Commercial real estate 913
 276
 18,833
 20,022
 2,240,897
 2,260,919
 993
Total 913
 276
 18,833
 20,022
 2,568,689
 2,588,711
 993
Commercial and industrial loans  
  
  
  
  
  
  
Total 4,694
 975
 4,363
 10,305
 1,503,233
 1,513,538
 4
Residential mortgages:  
  
  
  
  
  
  
1-4 family 1,631
 1,619
 1,440
 4,690
 2,313,026
 2,317,716
 66
Construction 
 
 
 
 9,582
 9,582
 
Total 1,631
 1,619
 1,440
 4,690
 2,322,608
 2,327,298
 66
Consumer loans:  
  
  
  
  
  
  
Home equity 618
 15
 933
 1,566
 288,395
 289,961
 
Auto and other 3,543
 615
 1,699
 5,857
 641,379
 647,236
 
Total 4,161
 630
 2,632
 7,423
 929,774
 937,197
 
Total $11,399
 $3,500
 $27,541
 $42,440
 $7,324,304
 $7,366,744
 $1,063

Acquired Loans
(in thousands) 30-59 Days
Past Due
 60-89 Days
Past Due
 >90 Days Past Due Total Past
Due
 Acquired
Credit
Impaired
 Total Loans Past Due >
90 days and
Accruing
December 31, 2019  
  
  
  
  
  
  
Commercial real estate:  
  
  
  
  
  
  
Construction $
 $
 $
 $
 $1,396
 $47,792
 $
Commercial real estate 3,907
 245
 10,247
 14,399
 21,639
 1,189,521
 5,751
Total 3,907
 245
 10,247
 14,399
 23,035
 1,237,313
 5,751
Commercial and industrial loans  
  
  
  
  
  
  
Total 888
 299
 1,275
 2,462
 26,718
 397,891
 442
Residential mortgages:  
  
  
  
  
  
  
1-4 family 745
 491
 932
 2,168
 10,840
 533,536
 139
Construction 
 
 
 
 
 3,478
 
Total 745
 491
 932
 2,168
 10,840
 537,014
 139
Consumer loans:  
  
  
  
  
  
  
Home equity 346
 222
 789
 1,357
 540
 106,724
 72
Auto and other 120
 22
 265
 407
 286
 56,989
 
Total 466
 244
 1,054
 1,764
 826
 163,713
 72
Total $6,006
 $1,279
 $13,508
 $20,793
 $61,419
 $2,335,931
 $6,404
December 31, 2021
(In thousands)Nonaccrual Amortized CostNonaccrual With No Related AllowancePast Due 90 Days or Greater and AccruingInterest Income Recognized on Nonaccrual
Construction$— $— $— $— 
Commercial multifamily187 187 — — 
Commercial real estate owner occupied4,221 2,413 — — 
Commercial real estate non-owner occupied8,877 8,412 172 — 
Commercial and industrial6,747 1,506 89 — 
Residential real estate10,698 6,511 2,566 — 
Home equity1,901 141 257 — 
Consumer other2,695 187 — 
Total$35,326 $19,174 $3,271 $— 

The commercial and industrial loans nonaccrual amortized cost as of December 31, 2021 included medallion loans with a fair value of $1.2 million and a contractual balance of $31.4 million.





F-39
F-36

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Acquired Loans
(in thousands) 30-59 Days
Past Due
 60-89 Days
Past Due
 >90 Days Past Due Total Past
Due
 Acquired
Credit
Impaired
 Total Loans Past Due >
90 days and
Accruing
December 31, 2018  
  
  
  
  
  
  
Commercial real estate:  
  
  
  
  
  
  
Construction $
 $
 $
 $
 $
 $25,220
 $
Commercial real estate 2,603
 1,127
 4,183
 7,913
 11,994
 786,290
 1,652
Total 2,603
 1,127
 4,183
 7,913
 11,994
 811,510
 1,652
Commercial and industrial loans:  
  
  
  
  
  
  
Total 217
 147
 1,515
 1,879
 29,539
 466,508
 144
Residential mortgages:  
  
  
  
  
  
  
1-4 family 1,382
 144
 918
 2,444
 4,888
 238,952
 75
Construction 
 
 
 
 
 174
 
Total 1,382
 144
 918
 2,444
 4,888
 239,126
 75
Consumer loans:  
  
  
  
  
  
  
Home equity 290
 148
 751
 1,189
 553
 86,719
 
Auto and other 193
 62
 547
 802
 314
 72,646
 96
Total 483
 210
 1,298
 1,991
 867
 159,365
 96
Total $4,685
 $1,628
 $7,914
 $14,227
 $47,288
 $1,676,509
 $1,967

A financial asset is considered collateral-dependent when the debtor is experiencing financial difficulty and repayment is expected to be provided substantially through the sale or operation of the collateral. Expected credit losses for collateral-dependent loans are based on the fair value of the collateral at the reporting date, adjusted for selling costs as appropriate. Significant quarter over quarter changes are reflective of changes in nonaccrual status and not necessarily associated with credit quality indicators like appraisal value. The following is summary information pertaining to non-accrualtable presents the amortized cost basis of individually analyzed collateral-dependent loans at year-end 2019 and 2018:by loan portfolio segment:
Type of Collateral
(In thousands)Real EstateInvestment Securities/CashOther
December 31, 2022
Construction$— $— $— 
Commercial multifamily— — — 
Commercial real estate owner occupied2,793 — — 
Commercial real estate non-owner occupied384 — — 
Commercial and industrial288 — 16,931 
Residential real estate3,910 — — 
Home equity501 — — 
Consumer other— — 
Total loans$7,878 $— $16,931 
  December 31, 2019 December 31, 2018
(In thousands) Business Activities
Loans
 Acquired  Loans Total Business Activities
Loans
 Acquired  Loans Total
Commercial real estate:  
  
  
  
  
  
Construction $
 $
 $
 $
 $
 $
Other commercial real estate 15,623
 4,496
 20,119
 17,840
 2,531
 20,371
Total 15,623
 4,496
 20,119
 17,840
 2,531
 20,371
Commercial and industrial loans:  
  
  
  
  
Total 10,540
 833
 11,373
 4,632
 1,371
 6,003
             
Residential mortgages:  
  
  
  
  
  
1-4 family 2,550
 793
 3,343
 1,374
 843
 2,217
Construction 
 
 
 
 
 
Total 2,550
 793
 3,343
 1,374
 843
 2,217
Consumer loans:  
  
  
  
  
  
Home equity 1,095
 717
 1,812
 933
 751
 1,684
Auto and other 2,728
 265
 2,993
 1,699
 451
 2,150
Total 3,823
 982
 4,805
 2,632
 1,202
 3,834
Total non-accrual loans $32,536
 $7,104
 $39,640
 $26,478
 $5,947
 $32,425



Type of Collateral
(In thousands)Real EstateInvestment Securities/CashOther
December 31, 2021
Construction$9,429 $— $— 
Commercial multifamily188 — — 
Commercial real estate owner occupied4,466 — — 
Commercial real estate non-owner occupied9,501 — — 
Commercial and industrial526 — 1,040 
Residential real estate7,035 — — 
Home equity262 — — 
Consumer other— — 
Total loans$31,409 $— $1,040 
F-40
F-37

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Loans evaluated for impairment as of December 31, 2019 and 2018 were as follows:

Business Activities Loans
(In thousands)
2019
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Loans receivable:  
  
  
  
  
Balance at end of year  
  
  
  
  
Individually evaluated for impairment $19,192
 $9,167
 $3,019
 $630
 $32,008
Collectively evaluated 2,777,764
 1,433,450
 2,145,439
 777,836
 7,134,489
Total $2,796,956
 $1,442,617
 $2,148,458
 $778,466
 $7,166,497

Business Activities Loans
(In thousands)
2018
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Loans receivable:  
  
  
  
  
Balance at end of year  
  
  
  
  
Individually evaluated for impairment $23,345
 $2,825
 $2,089
 $342
 $28,601
Collectively evaluated 2,565,366
 1,510,713
 2,325,209
 936,855
 7,338,143
Total $2,588,711
 $1,513,538
 $2,327,298
 $937,197
 $7,366,744

Acquired Loans
(In thousands)
2019
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Loans receivable:  
  
  
  
  
Balance at end of year  
  
  
  
  
Individually evaluated for impairment $4,241
 $464
 $372
 $575
 $5,652
Purchased credit-impaired loans 23,035
 26,718
 10,840
 826
 61,419
Collectively evaluated 1,210,037
 370,709
 525,802
 162,312
 2,268,860
Total $1,237,313
 $397,891
 $537,014
 $163,713
 $2,335,931

Acquired Loans
(In thousands)
2018
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Loans receivable:  
  
  
  
  
Balance at end of year  
  
  
  
  
Individually evaluated for impairment $3,980
 $763
 $362
 $646
 $5,751
Purchased credit-impaired loans 11,994
 29,539
 4,888
 867
 47,288
Collectively evaluated 795,536
 436,206
 233,876
 157,852
 1,623,470
Total $811,510
 $466,508
 $239,126
 $159,365
 $1,676,509


F-41

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following is a summary of impaired loans at year-end 2019 and 2018 and for the years then ended:

Business Activities Loans
  At December 31, 2019
(In thousands) Recorded Investment (1) Unpaid Principal
Balance (2)
 Related Allowance
With no related allowance:  
  
  
Other commercial real estate $18,676
 $37,493
 $
Other commercial and industrial loans 4,805
 10,104
 
Residential mortgages - 1-4 family 433
 699
 
Consumer - home equity 32
 238
 
With an allowance recorded:  
  
  
Other commercial real estate $550
 $1,411
 $20
Other commercial and industrial loans 4,166
 12,136
 122
Residential mortgages - 1-4 family 2,615
 2,924
 109
Consumer - home equity 594
 614
 42
Consumer - other 8
 8
 1
       
Total  
  
  
Commercial real estate $19,226
 $38,904
 $20
Commercial and industrial 8,971
 22,240
 122
Residential mortgages 3,048
 3,623
 109
Consumer 634
 860
 43
Total impaired loans $31,879
 $65,627
 $294
(1) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. These amounts are components of total loans and other assets on the Consolidated Balance Sheets.

(2) The Unpaid Principal Balance represents the customer's legal obligation to the Company.

F-42

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Business Activities Loans
  At December 31, 2018
(In thousands) Recorded Investment (1) Unpaid Principal
Balance (2)
 Related Allowance
With no related allowance:  
  
  
Other commercial real estate $22,606
 $31,038
 $
Other commercial and industrial loans 1,584
 2,566
 
Residential mortgages - 1-4 family 443
 441
 
Consumer - home equity 230
 242
 
With an allowance recorded:  
  
  
  Other commercial real estate $666
 $670
 $9
Other commercial and industrial loans 1,251
 1,235
 49
Residential mortgages - 1-4 family 1,663
 1,779
 128
Consumer - home equity 100
 106
 10
Consumer - other 13
 13
 1
       
Total  
  
  
Commercial real estate $23,272
 $31,708
 $9
Commercial and industrial 2,835
 3,801
 49
Residential mortgages 2,106
 2,220
 128
Consumer 343
 361
 11
Total impaired loans $28,556
 $38,090
 $197
(1) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. These amounts are components of total loans and other assets on the Consolidated Balance Sheets.

(2) The Unpaid Principal Balance represents the customer's legal obligation to the Company.


F-43

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Acquired Loans
  At December 31, 2019
(In thousands) Recorded  Investment (1) Unpaid Principal
Balance (2)
 Related Allowance
With no related allowance:  
  
  
Other commercial real estate loans $3,200
 $6,021
 $
Other commercial and industrial loans 437
 532
 
Residential mortgages - 1-4 family 292
 293
 
Consumer - home equity 416
 844
 
Consumer - other 
 
 
       
With an allowance recorded:  
  
  
Other commercial real estate loans $1,033
 $1,050
 $97
Other commercial and industrial loans 28
 30
 1
Residential mortgages - 1-4 family 84
 110
 8
Consumer - home equity 121
 123
 6
Consumer - other 39
 37
 6
       
Total  
  
  
Commercial real estate $4,233
 $7,071
 $97
Commercial and industrial 465
 562
 1
Residential mortgages 376
 403
 8
Consumer 576
 1,004
 12
Total impaired loans $5,650
 $9,040
 $118
(1) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. These amounts are components of total loans and other assets on the Consolidated Balance Sheets.

(2) The Unpaid Principal Balance represents the customer's legal obligation to the Company.



F-44

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Acquired Loans
  December 31, 2018
(In thousands) Recorded Investment (1) Unpaid Principal
Balance (2)
 Related Allowance
With no related allowance:  
  
  
Other commercial real estate loans $3,055
 $5,959
 $
Other commercial and industrial loans 538
 644
 
Residential mortgages - 1-4 family 271
 324
 
Consumer - home equity 399
 1,053
 
Consumer - other 
 11
 
       
With an allowance recorded:  
  
  
Other commercial real estate loans $925
 $947
 $9
Other commercial and industrial loans 228
 232
 4
Residential mortgages - 1-4 family 94
 117
 36
Consumer - home equity 205
 196
 41
Consumer - other 43
 40
 7
       
Total  
  
  
Commercial real estate $3,980
 $6,906
 $9
Commercial and industrial 766
 876
 4
Residential mortgages 365
 441
 36
Consumer 647
 1,300
 48
Total impaired loans $5,758
 $9,523
 $97

(1) The Recorded Investment represents the face amount of the loan increased or decreased by applicable accrued interest, net deferred loan fees and costs, and unamortized premium or discount, and reflects direct charge-offs. These amounts are components of total loans and other assets on the Consolidated Balance Sheets.

(2) The Unpaid Principal Balance represents the customer's legal obligation to the Company.



F-45

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following is a summary of the average recorded investment and interest income recognized on impaired loans as of December 31, 2019, 2018, and 2017:
Business Activities Loans
  December 31, 2019 December 31, 2018 December 31, 2017
(in thousands) Average  Recorded
Investment
 Cash Basis  Interest
Income  Recognized
 Average  Recorded
Investment
 Cash Basis  Interest
Income  Recognized
 Average  Recorded
Investment
 Cash Basis  Interest
Income  Recognized
With no related allowance:  
  
  
  
    
Other commercial real estate $19,805
 $586
 $24,078
 $373
 $21,208
 $1,337
Other commercial and industrial 3,165
 523
 914
 245
 4,437
 265
Residential mortgages - 1-4 family 185
 17
 428
 20
 1,128
 31
Consumer-home equity 148
 3
 107
 10
 1,291
 30
Consumer-other 
 
 
 
 72
 3
             
With an allowance recorded:  
  
  
  
    
Other commercial real estate $374
 $107
 $555
 $30
 $11,541
 $532
Other commercial and industrial 2,533
 793
 1,259
 139
 3,251
 267
Residential mortgages - 1-4 family 2,427
 150
 1,407
 75
 1,289
 59
Consumer-home equity 349
 32
 98
 6
 1,007
 29
Consumer - other 11
 1
 15
 1
 4
 1
             
Total  
  
  
  
    
Commercial real estate $20,179
 $693
 $24,633
 $403
 $32,790
 $1,872
Commercial and industrial 5,698
 1,316
 2,173
 384
 7,688
 532
Residential mortgages 2,612
 167
 1,835
 95
 2,417
 90
Consumer loans 508
 36
 220
 17
 2,374
 63
Total impaired loans $28,997
 $2,212
 $28,861
 $899
 $45,269
 $2,557

F-46

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Acquired Loans
  December 31, 2019 December 31, 2018 December 31, 2017
(in thousands) Average  Recorded
Investment
 Cash Basis  Interest
Income  Recognized
 Average  Recorded
Investment
 Cash Basis  Interest
Income  Recognized
 Average  Recorded
Investment
 Cash Basis  Interest
Income  Recognized
With no related allowance:  
  
  
  
    
Other commercial real estate $1,603
 $117
 $3,280
 $263
 $829
 $321
Other commercial and industrial 441
 51
 428
 68
 581
 43
Residential mortgages - 1-4 family 241
 11
 290
 9
 390
 28
Consumer - home equity 475
 23
 635
 4
 773
 22
Consumer - other 
 
 13
 1
 7
 1
             
With an allowance recorded:  
  
  
  
    
Other commercial real estate $1,005
 $59
 $950
 $53
 $2,622
 $138
Other commercial and industrial 29
 2
 197
 41
 47
 13
Residential mortgages - 1-4 family 88
 7
 26
 9
 173
 9
Consumer - home equity 68
 6
 89
 12
 400
 21
Consumer - other 41
 2
 11
 3
 
 
             
Total  
  
  
  
    
Commercial real estate $2,608
 $176
 $4,230
 $316
 $3,451
 $459
Commercial and industrial 470
 53
 625
 109
 628
 56
Residential mortgages 329
 18
 316
 18
 563
 37
Consumer loans 584
 31
 748
 20
 1,180
 44
Total impaired loans $3,991
 $278
 $5,919
 $463
 $5,822
 $596


NaN additional funds are committed to be advanced in connection with impaired loans.

F-47

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Troubled Debt Restructuring Loans
The Company’s loan portfolio also includes certain loans that have been modified in a Troubled Debt Restructuring (TDR)("TDR"), where economic concessions have been granted to borrowers who have experienced or are expected to experience financial difficulties. These concessions typically result from the Company’s loss mitigation activities and could include reductions in the interest rate, payment extensions, forgiveness of principal, forbearance, or other actions. Certain TDRs are classified as nonperforming at the time of restructure and may only be returned to performing status after considering the borrower’s sustained repayment performance for a reasonable period, generally six months. TDRs are evaluated individually for impairment and may result in a specific allowance amount allocated to an individual loan.

The following tables includetable presents activity in TDRs for the recorded investment and number of modifications for modified loans identified during the years-endedyears ended December 31, 2019, 2018,2022 and 2017 respectively. The tables include the recorded investment in the loans prior to a modification and also the recorded investment in the loans after the loans were restructured. The modifications for the years-ended December 31, 2019, 2018, and 2017 were attributable to interest rate concessions, maturity date extensions, modified payment terms, reamortization, and accelerated maturity.2021:
(In thousands)Balance at Beginning of PeriodPrincipal PaymentsTDR Status ChangeOther Additions/(Reductions)Newly Identified TDRsBalance at End of Period
Year ended December 31, 2022
Construction$9,429 $— $— $(9,429)$— $— 
Commercial multifamily703 (41)— (174)— 488 
Commercial real estate owner occupied2,733 (75)— (69)— 2,589 
Commercial real estate non-owner occupied9,310 (33)— (8,311)— 966 
Commercial and industrial3,656 (895)— (359)3,245 5,647 
Residential real estate1,117 (81)— (67)— 969 
Home equity121 (81)— — 50 90 
Consumer other33 (15)— (56)1,649 1,611 
Total$27,102 $(1,221)$— $(18,465)$4,944 $12,360 
  Modifications by Class
For the twelve months ending December 31, 2019
  Number of
Modifications
 Pre-Modification
Outstanding Recorded
Investment (In thousands)
 Post-Modification
Outstanding Recorded
Investment
Troubled Debt Restructurings  
  
  
Other commercial real estate 3
 $420
 $420
  Other commercial and industrial loans 6
 1,434
 1,434
Residential mortgages - 1-4 family 2
 98
 98
  Consumer - home equity 2
 111
 111
  13
 $2,063
 $2,063
(In thousands)Balance at Beginning of PeriodPrincipal PaymentsTDR Status ChangeOther Additions/(Reductions)Newly Identified TDRsBalance at End of Period
Year ended December 31, 2021
Construction$— $— $— $— $9,429 $9,429 
Commercial multifamily754 (51)— — — 703 
Commercial real estate owner occupied1,731 (96)— (168)1,266 2,733 
Commercial real estate non-owner occupied13,684 (14,562)— (791)10,979 9,310 
Commercial and industrial2,686 (3,916)— (199)5,085 3,656 
Residential real estate1,524 (233)— (174)— 1,117 
Home equity133 (12)— — — 121 
Consumer other36 (8)— — 33 
Total$20,548 $(18,878)$— $(1,327)$26,759 $27,102 
  Modifications by Class
For the twelve months ending December 31, 2018
  Number of
Modifications
 Pre-Modification
Outstanding Recorded
Investment (In thousands)
 Post-Modification
Outstanding Recorded
Investment
Troubled Debt Restructurings  
  
  
Other commercial real estate 5
 $2,061
 $2,061
  Other commercial and industrial loans 1
 43
 43
  Residential mortgages - 1-4 family 4
 581
 581
  Consumer - home equity 
 
 
  10
 $2,685
 $2,685
  Modifications by Class
For the twelve months ending December 31, 2017
  Number of
Modifications
 Pre-Modification
Outstanding Recorded
Investment (In thousands)
 Post-Modification
Outstanding Recorded
Investment
Troubled Debt Restructurings  
  
  
Other commercial real estate 16
 $13,680
 $11,953
  Other commercial and industrial loans 12
 3,507
 3,507
  Residential mortgages - 1-4 family 4
 331
 314
Consumer - home equity 3
 122
 122
  35
 $17,640
 $15,896


F-48F-38

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
The following table presents loans modified as TDRs that occurred during the years ended December 31, 2022, 2021, and 2020:
(dollars in thousands)Total
Year ended December 31, 2022
TDR:
Number of loans93 
Pre-modification outstanding recorded investment$4,944 
Post-modification outstanding recorded investment$4,944 
Year ended December 31, 2021
TDR:
Number of loans18 
Pre-modification outstanding recorded investment$26,759 
Post-modification outstanding recorded investment$26,759 
Year ended December 31, 2020
TDR:
Number of loans16 
Pre-modification outstanding recorded investment$12,197 
Post-modification outstanding recorded investment$12,197 

The following table discloses the recorded investments and numbers of modifications for TDRs where a concession has been made within the previous 12 months, that then defaulted in the respective reporting period. For the yearyears ended 2019,2022, there was 1 loan that waswere two loans restructured that had subsequently defaulted during the reporting period. For the periodyear ended 2018,2021, there were 0four loans that were restructured that had subsequently defaulted during the reporting period. ForThere were no TDRs for which there was a payment default within twelve months following the modification during the year ended 2017, there were 3 loans that were restructured that had subsequently defaulted during the period.2020.
  
Modifications that subsequently defaulted
for the twelve months ending December 31, 2019
  Number of Contracts Recorded Investment
Troubled Debt Restructurings  
  
  Other commercial and industrial loans 1
 $195
  1
 $195

  
Modifications that subsequently defaulted
for the twelve months ending December 31, 2017
  Number of Contracts Recorded Investment
Troubled Debt Restructurings  
  
Other commercial real estate 1
 $113
  Other commercial and industrial loans 2
 492
  Residential mortgages - 1-4 family 
 
  3
 $605


(dollars in thousands)Number of LoansRecorded Investment
Year ended December 31, 2022
Commercial and industrial$105 
Consumer other$10 
Total$115 

(dollars in thousands)Number of LoansRecorded Investment
Year ended December 31, 2021
Commercial real estate non-owner occupied$18,746 
Commercial and industrial$71 
Total$18,817 
The following table presents the Company’s TDR activity in 2019 and 2018:




F-39
(In thousands) 2019 2018 2017
Balance at beginning of year $27,415
 $41,990
 $33,829
Principal payments (6,086) (8,547) (3,213)
TDR status change (1) 
 
 
Other reductions (2) (4,076) (8,713) (4,522)
Newly identified TDRs 2,063
 2,685
 15,896
Balance at end of year $19,316
 $27,415
 $41,990
________________________________ 
(1) TDR status change classification represents TDR loans with a specified interest rate equal to or greater than the rate that the Company was willing to accept at the time of the restructuring for a new loan with comparable risk and the loan was on current payment status and not impaired based on the terms specified by the restructuring agreement.
(2)  Other reductions classification consists of transfer to other real estate owned, charge-offs to loans, and other loan sale payoffs.


The evaluation of certain loans individually for specific impairment includes loans that were previously classified as TDRs or continue to be classified as TDRs.

As of December 31, 2019 and 2018, the Company maintained 0 foreclosed residential real estate property. Additionally, residential mortgage loans collateralized by real estate property that are in the process of foreclosure as of December 31, 2019 and December 31, 2018 totaled $6.5 million and $3.2 million, respectively, including sold loans serviced by the Company.

F-49

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 8.    LOAN LOSS ALLOWANCE
Activity in the allowance for loan losses for 2019, 2018, and 2017 was as follows:

Business Activities Loans
(In thousands)
2019
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Balance at beginning of year $21,732
 $16,504
 $10,535
 $7,368
 $56,139
Charged-off loans 6,577
 23,799
 635
 3,322
 34,333
Recoveries on charged-off loans 570
 1,012
 57
 253
 1,892
Provision for loan losses 9,033
 25,404
 (1,417) 458
 33,478
Balance at end of year $24,758
 $19,121
 $8,540
 $4,757
 $57,176
Individually evaluated for impairment 20
 122
 109
 43
 294
Collectively evaluated 24,738
 18,999
 8,431
 4,714
 56,882
Total $24,758
 $19,121
 $8,540
 $4,757
 $57,176

Business Activities Loans
(In thousands)
2018
 Commercial real estate  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Balance at beginning of year $16,843
 $13,850
 $9,420
 $5,807
 $45,920
Charged-off loans 5,859
 4,275
 157
 3,187
 13,478
Recoveries on charged-off loans 50
 620
 114
 363
 1,147
Provision for loan losses 10,698
 6,309
 1,158
 4,385
 22,550
Balance at end of year $21,732
 $16,504
 $10,535
 $7,368
 $56,139
Individually evaluated for impairment 9
 49
 128
 11
 197
Collectively evaluated 21,723
 16,455
 10,407
 7,357
 55,942
Total $21,732
 $16,504
 $10,535
 $7,368
 $56,139

Business Activities Loans
(In thousands)
2017
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Balance at beginning of year $16,498
 $9,447
 $7,805
 $5,479
 $39,229
Charged-off loans 3,875
 3,373
 806
 3,470
 11,524
Recoveries on charged-off loans 170
 179
 270
 270
 889
Provision for loan losses 4,050
 7,597
 2,151
 3,528
 17,326
Balance at end of year $16,843
 $13,850
 $9,420
 $5,807
 $45,920
Individually evaluated for impairment 229
 66
 130
 35
 460
Collectively evaluated 16,614
 13,784
 9,290
 5,772
 45,460
Total $16,843
 $13,850
 $9,420
 $5,807
 $45,920



F-50

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Acquired Loans
(In thousands)
2019
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Balance at beginning of year $3,153
 $1,064
 $630
 $483
 $5,330
Charged-off loans 830
 571
 263
 557
 2,221
Recoveries on charged-off loans 672
 438
 116
 123
 1,349
Provision for loan losses 1,111
 126
 365
 339
 1,941
Balance at end of year $4,106
 $1,057
 $848
 $388
 $6,399
Individually evaluated for impairment 97
 1
 8
 12
 118
Collectively evaluated 4,009
 1,056
 840
 376
 6,281
Total $4,106
 $1,057
 $848
 $388
 $6,399

Acquired Loans
(In thousands)
2018
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Balance at beginning of year $3,856
 $1,125
 $598
 $335
 $5,914
Charged-off loans 1,812
 524
 1,091
 1,106
 4,533
Recoveries on charged-off loans 294
 286
 51
 417
 1,048
Provision for loan losses 815
 177
 1,072
 837
 2,901
Balance at end of year $3,153
 $1,064
 $630
 $483
 $5,330
Individually evaluated for impairment 9
 4
 36
 48
 97
Collectively evaluated 3,144
 1,060
 594
 435
 5,233
Total $3,153
 $1,064
 $630
 $483
 $5,330

Acquired Loans
(In thousands)
2017
  Commercial
real estate
  Commercial
and industrial
  Residential
mortgages
 Consumer Total
Balance at beginning of year $2,303
 $1,164
 $766
 $536
 $4,769
Charged-off loans 771
 844
 797
 648
 3,060
Recoveries on charged-off loans 65
 245
 43
 153
 506
Provision for loan losses 2,259
 560
 586
 294
 3,699
Balance at end of year $3,856
 $1,125
 $598
 $335
 $5,914
Individually evaluated for impairment 56
 1
 9
 45
 111
Collectively evaluated 3,800
 1,124
 589
 290
 5,803
Total $3,856
 $1,125
 $598
 $335
 $5,914


F-51

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Credit Quality Information

Business Activities Loans Credit Quality Analysis
The Company monitors the credit quality of its portfolio by using internal risk ratings that are based on regulatory guidance. Loans that are given a Pass rating are not considered a problem credit. Loans that are classified as Special Mention loans are considered to have potential weaknesses and are evaluated closely by management. Substandard and non-accruing loans are loans for which a definitive weakness has been identified and which may make full collection of contractual cash flows questionable. Doubtful loans are those with identified weaknesses that make full collection of contractual cash flows, on the basis of currently existing facts, conditions, and values, highly questionable and improbable.

For commercial credits, the Company assigns an internal risk rating at origination and reviews the rating annual, semiannually, or quarterly depending on the risk rating. The rating is also reassessed at any point in time when management becomes aware of information that may affect the borrower’s ability to fulfill their obligations.

The Company risk rates its residential mortgages, including 1-4 family and residential construction loans, based on a 3 rating system: Pass, Special Mention, and Substandard. Loans that are current within 59 days are rated Pass. Residential mortgages that are 60-89 days delinquent are rated Special Mention. Loans delinquent for 90 days or greater are rated Substandard and generally placed on non-accrual status. Home equity loans are risk rated based on the same rating system as the Company’s residential mortgages.
Ratings for other consumer loans, including auto loans, are based on a 2 rating system. Loans that are current within 119 days are rated Performing while loans delinquent for 120 days or more are rated Non-performing. Other consumer loans are placed on non-accrual at such time as they become Non-performing.

Acquired Loans Credit Quality Analysis
Upon acquiring a loan portfolio, our internal loan review function assigns risk ratings to the acquired loans, utilizing the same methodology as it does with business activities loans. This may differ from the risk rating policy of the predecessor bank. Loans which are rated Substandard or worse according to the rating process outlined below are generally deemed to be credit impaired loans accounted for under ASC 310-30, regardless of whether they are classified as performing or non-performing.

The Bank utilizes a loan risk rating system for acquired loans consistent with loans originated from business activities, as outlined in the Credit Quality Information section of this Note. The ratings system is similar to loans originated through business activities. The Company presented several tables within this footnote separately for business activity loans and acquired loans in order to distinguish the credit performance of the acquired loans from the business activity loans.

F-52

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables present the Company’s loans by risk rating at year-end 2019 and 2018:

Business Activities Loans

Commercial Real Estate
Credit Risk Profile by Creditworthiness Category
  Construction Real Estate Total commercial real estate
(In thousands) 2019 2018 2019 2018 2019 2018
Grade:  
  
  
  
  
  
Pass $382,014
 $327,792
 $2,354,375
 $2,198,129
 $2,736,389
 $2,525,921
Special mention 
 
 12,167
 9,805
 12,167
 9,805
Substandard 
 
 48,400
 52,985
 48,400
 52,985
Doubtful 
 
 
 
 
 
Total $382,014
 $327,792
 $2,414,942
 $2,260,919
 $2,796,956
 $2,588,711

Commercial and Industrial Loans
Credit Risk Profile by Creditworthiness Category
  Total comm. and industrial
(In thousands) 2019 2018
Grade:  
  
Pass $1,366,342
 $1,469,139
Special mention 50,072
 14,279
Substandard 24,112
 29,176
Doubtful 2,091
 944
Total $1,442,617
 $1,513,538

Residential Mortgages
Credit Risk Profile by Internally Assigned Grade
  1-4 family Construction Total residential mortgages
(In thousands) 2019 2018 2019 2018 2019 2018
Grade:  
  
  
  
  
  
Pass $2,139,753
 $2,314,657
 $4,641
 $9,582
 $2,144,394
 $2,324,239
Special mention 714
 1,619
 
 
 714
 1,619
Substandard 3,350
 1,440
 
 
 3,350
 1,440
Total $2,143,817
 $2,317,716
 $4,641
 $9,582
 $2,148,458
 $2,327,298

Consumer Loans
Credit Risk Profile Based on Payment Activity
  Home equity Auto and other Total consumer
(In thousands) 2019 2018 2019 2018 2019 2018
Performing $272,772
 $289,028
 $501,871
 $645,537
 $774,643
 $934,565
Nonperforming 1,095
 933
 2,728
 1,699
 3,823
 2,632
Total $273,867
 $289,961
 $504,599
 $647,236
 $778,466
 $937,197

F-53

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Acquired Loans
Commercial Real Estate
Credit Risk Profile by Creditworthiness Category
  Construction Real Estate Total commercial real estate
(In thousands) 2019 2018 2019 2018 2019 2018
Grade:  
  
  
  
  
  
Pass $46,396
 $24,519
 $1,130,333
 $743,684
 $1,176,729
 $768,203
Special mention 
 
 5,993
 9,086
 5,993
 9,086
Substandard 1,396
 701
 53,195
 33,520
 54,591
 34,221
Total $47,792
 $25,220
 $1,189,521
 $786,290
 $1,237,313
 $811,510

Commercial and Industrial Loans
Credit Risk Profile by Creditworthiness Category
  Total comm. and industrial
(In thousands) 2019 2018
Grade:  
  
Pass $373,744
 $439,603
Special mention 4,404
 11,374
Substandard 19,743
 15,532
Total $397,891
 $466,509


Residential Mortgages
Credit Risk Profile by Internally Assigned Grade
  1-4 family Construction Total residential mortgages
(In thousands) 2019 2018 2019 2018 2019 2018
Grade:  
  
  
  
  
  
Pass $528,282
 $235,173
 $3,478
 $174
 $531,760
 $235,347
Special mention 592
 144
 
 
 592
 144
Substandard 4,662
 3,635
 
 
 4,662
 3,635
Total $533,536
 $238,952
 $3,478
 $174
 $537,014
 $239,126

Consumer Loans
Credit Risk Profile Based on Payment Activity
  Home equity Auto and other Total consumer
(In thousands) 2019 2018 2019 2018 2019 2018
Performing $106,007
 $85,968
 $56,724
 $72,195
 $162,731
 $158,163
Nonperforming 717
 751
 265
 451
 982
 1,202
Total $106,724
 $86,719
 $56,989
 $72,646
 $163,713
 $159,365


F-54

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table summarizes information about total loans rated Special Mention or lower. The table below includes consumer loans that are Special Mention and Substandard accruing that are classified in the above table as performing based on payment activity.
  2019 2018
(In thousands) Business
Activities Loans
 Acquired Loans Total Business
Activities Loans
 Acquired Loans Total
Non-Accrual $32,536
 $7,104
 $39,640
 $26,478
 $5,947
 $32,425
Substandard Accruing 49,293
 73,131
 122,424
 60,698
 48,792
 109,490
Total Classified 81,829
 80,235
 162,064
 87,176
 54,739
 141,915
Special Mention 63,943
 11,341
 75,284
 26,333
 20,833
 47,166
Total Criticized $145,772
 $91,576
 $237,348
 $113,509
 $75,572
 $189,081



NOTE 9.7.    PREMISES AND EQUIPMENT
 
Year-end premises and equipment are summarized as follows:
(In thousands) 2019 2018 Estimated Useful
Life
(In thousands)20222021Estimated Useful
Life
Land $17,816
 $14,096
 N/ALand$15,536 $15,786 N/A
Buildings and improvements 116,997
 105,190
 5 - 39 yearsBuildings and improvements99,977 104,327 5 - 39 years
Furniture and equipment (1)
 64,044
 56,207
 3 - 7 years
Construction in process (1)
 1,580
 1,314
  
Furniture and equipmentFurniture and equipment63,554 62,420 3 - 7 years
Construction in processConstruction in process1,147 703  
Premises and equipment, gross 200,437
 176,807
  Premises and equipment, gross180,214 183,236  
Accumulated depreciation and amortization (1)
 (78,966) (68,440)  
Accumulated depreciation and amortizationAccumulated depreciation and amortization(94,997)(88,853) 
Premises and equipment, net $121,471
 $108,367
  Premises and equipment, net$85,217 $94,383  
Premises and equipment, net from discontinued operations 1,073
 1,867
 
Premises and equipment, net from continuing operations $120,398
 $106,500
 

(1)Includes premises and equipment classified as discontinued operations. See Note 3 - Discontinued Operations for more information.
 
Depreciation and amortization expense including discontinued operations for the years 2019, 2018,2022, 2021, and 20172020 amounted to $11.8$9.6 million, $10.8$11.0 million, and $9.9$12.5 million, respectively.

F-40
F-55

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 10.    GOODWILL AND8.    OTHER INTANGIBLES

Goodwill and other intangible assets are presented in the tables below. The Company had 1 acquisition during 2019. There was 0 acquisition during 2018. In accordance with applicable accounting guidance, the Company allocated the amount paid to the fair value of the net assets acquired, with any excess amounts recorded as goodwill. The goodwill balance is allocated to the consolidated Company. The activity impacting goodwill in 2019 and 2018 is as follows:
(In thousands) 2019 2018
Balance, beginning of the period $518,325
 $519,287
Goodwill acquired and adjusted:    
SI Financial Group, Inc. 36,379
 
Adjustments (1) (942) (962)
Balance, end of the period $553,762
 $518,325
______________________________________________________________________________________________________
(1)In 2019, goodwill related to the SI Financial Group acquisition was adjusted to reflect new information available during the one-year measurement period. In 2018, goodwill related to the Commerce acquisition was adjusted to reflect new information available during the one-year measurement period.

The Company tests goodwill impairment annually as of June 30 using second quarter data. The results of the quantitative assessment indicated it is more likely than not that the reporting unit's fair value exceeds its carrying amount, and accordingly, the two-step impairment test was not performed. When events or changes in circumstances indicate that impairment is possible, the Company performs additional reviews. NaN impairment was recorded on goodwill for 2019, 2018, and 2017.

The components of other intangible assets are as follows:
(In thousands)Gross Intangible
Assets
Accumulated
Amortization
Net Intangible
Assets
December 31, 2022   
Non-maturity deposits (core deposit intangible)$77,213 $(54,618)$22,595 
All other intangible assets7,866 (5,978)1,888 
Total$85,079 $(60,596)$24,483 
December 31, 2021
Non-maturity deposits (core deposit intangible)$77,213 $(49,963)$27,250 
All other intangible assets7,866 (5,497)2,369 
Total$85,079 $(55,460)$29,619 
(In thousands) 
Gross Intangible
Assets
 
Accumulated
Amortization
 
Net Intangible
Assets
December 31, 2019  
  
  
Non-maturity deposits (core deposit intangible) $84,903
 $(42,663) $42,240
Insurance contracts 7,558
 (7,553) 5
All other intangible assets 7,866
 (4,496) 3,370
Total $100,327
 $(54,712) $45,615
December 31, 2018  
  
  
Non-maturity deposits (core deposit intangible) $66,923
 $(37,410) $29,513
Insurance contracts 7,558
 (7,542) 16
All other intangible assets 7,866
 (3,977) 3,889
Total $82,347
 $(48,929) $33,418


Other intangible assets are amortized on a straight-line or accelerated basis over their estimated lives, which range from four to fifteen years. Amortization expense related to intangibles totaled $5.8$5.1 million in 2019, $4.92022, $5.2 million in 2018,2021, and $3.5$6.2 million in 2017.2020.

The estimated aggregate future amortization expense for intangible assets remaining at year-end 20192022 is as follows: 2020- $6.2 million; 2021- $6.0 million; 2022- $5.9 million; 2023- $5.6$4.8 million; 2024- $5.4$4.6 million; 2025- $4.5 million; 2026- $4.5 million; 2027- $3.6 million; and thereafter- $16.6$2.5 million. For the years 2019, 2018,2022, 2021, and 2017, 02020, no impairment charges were identified for the Company’s intangible assets.

F-41
F-56

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 11.9.    OTHER ASSETS

Year-end other assets are summarized as follows:
(In thousands)20222021
Capitalized servicing rights$13,047 $16,022 
Accrued interest receivable46,868 33,534 
Accrued federal and state tax receivable34,386 30,614 
Right-of-use assets46,411 52,180 
Derivative assets54,241 79,528 
Deferred tax asset118,331 52,620 
Other35,651 23,886 
Total other assets$348,935 $288,384 
(In thousands) 2019 2018
Capitalized servicing rights (1)
 $26,451
 $23,376
Accrued interest receivable 36,462
 36,879
Accrued federal and state tax receivable 23,786
 23,923
Right-of-use assets (1)
 76,332
 
Derivative assets (1)
 80,190
 35,654
Assets held for sale 1,734
 1,541
Other (1)
 16,647
 21,165
Total other assets $261,602
 $142,538
Total other assets from discontinued operations 23,822
 21,612
Total other assets from continuing operations $237,780
 $120,926

(1)Includes other assets classified as discontinued operations. See Note 3 - Discontinued Operations for more information.

The Bank sells loans in the secondary market and retains the abilityright to service many of these loans. The Bank earns fees for the servicing provided. LoansAt years end 2022 and 2021, loans sold and serviced for others amounted to $1.5 billion and $1.6 billion, respectively. For year ended 2020, loans sold and serviced for others from continuing operations amounted to $1.7 billion, $1.4 billion, and $1.4 billion at year-end 2019, 2018, and 2017, respectively. Loans$1.5 billion. For year ended 2020, loans sold and serviced for others from discontinued operations amounted to $1.4 billion, $0.8 billion, and $0.3 billion at year-end 2019, 2018, and 2017.$0.6 billion. Loans serviced for others are not included in the accompanying Consolidated Balance Sheets. The risks inherent in servicing assets relate primarily to changes in prepayments that result from shifts in interest rates. ContractuallyFor the years 2022 and 2021, contractually specified servicing fees were $5.5 million and $8.0 million, respectively, and are included as a component of loan related fees within non-interest income. For the year 2020, contractually specified servicing fees from continuing operations were $5.6 million, $4.6$5.5 million and $4.4 million for the years 2019, 2018, and 2017, respectively, andare included as a component of loan related fees within non-interest income. Contractuallyincome on the Consolidated Statements of Operations. For the year 2020, contractually specified servicing fees from discontinued operations were $1.9 million, $1.0$2.1 million and $0.2 million for the years 2019, 2018, and 2017, respectively, andare included as a component of other income in Note 32 - Discontinued Operations. Refer to Note 2220 - Fair Value Measurements for significant assumptions and inputs used in the valuation at year-end 2019.2022.

Servicing rights activity was as follows:
(In thousands)202220212020
Balance at beginning of year$16,022 $16,348 $26,451 
Additions3,119 4,568 3,875 
Amortization(4,590)(4,921)(3,761)
Payoffs(958)— — 
Allowance adjustment(546)27 (10,217)
Balance at end of year$13,047 $16,022 $16,348 
(In thousands) 2019 2018
Balance at beginning of year $23,376
 $16,361
Additions 16,837
 10,660
Amortization (3,240) (3,124)
Change in fair value (5,822) 29
Allowance adjustment (4,700) (550)
Balance at end of year (1)
 $26,451
 $23,376
(1)As of December 31, 2022 and December 31, 2021, the servicing rights included in the total balance accounted for at fair value were $1.8 million and $2.0 million, respectively.

(1)The balances of servicing rights accounted for at fair value as of December 31, 2019 and December 31, 2018 were $12.3 million and $11.5 million, respectively.

Servicing rights activity from discontinued operations during 2019 included $11.1 million of additions, $5.8 million decrease inAt December 31, 2022, the fair value and $4.5 million valuation allowance. During 2018,of servicing rights activity from discontinued operations included $7.6 millionwas $16.7 million. At December 31, 2021, the fair value of additions.

servicing rights was $16.6 million.
F-57
F-42

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 12.10.    DEPOSITS
 
A summary of year-end time deposits is as follows:
(In thousands) 2019 2018
Maturity date:  
  
Within 1 year $2,734,870
 $2,142,943
Over 1 year to 2 years 582,622
 717,706
Over 2 years to 3 years 145,976
 217,840
Over 3 years to 4 years 90,731
 109,891
Over 4 years to 5 years 33,754
 96,479
Over 5 years 1,416
 2,858
Total $3,589,369
 $3,287,717
Account balances:  
  
Less than $100,000 $905,190
 $719,689
$100,000 through $250,000 2,027,717
 2,060,500
$250,000 or more 656,462
 507,528
Total $3,589,369
 $3,287,717

(In thousands)20222021
Maturity date:  
Within 1 year$912,756 $1,228,874 
Over 1 year to 2 years606,856 280,403 
Over 2 years to 3 years68,984 81,391 
Over 3 years to 4 years28,441 52,000 
Over 4 years to 5 years15,835 34,605 
Over 5 years835 1,667 
Total$1,633,707 $1,678,940 
Account balances:  
Less than $100,000$549,265 $676,979 
$100,000 through $250,000642,600 610,174 
$250,000 or more441,842 391,787 
Total$1,633,707 $1,678,940 
 
Included in total deposits on the Consolidated Balance Sheets are brokered deposits of $1.2 billion$120.9 million and $1.4 billion$228.1 million at December 31, 20192022 and December 31, 2018,2021, respectively. Also included in total deposits are reciprocal deposits of $91.7$71.1 million and $84.4$89.2 million at December 31, 20192022 and December 31, 2018,2021, respectively, as well as related party deposits of $63.9$22.3 million and $123.9$17.1 million at December 31, 20192022 and December 31, 2018,2021, respectively.

F-43
F-58

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 13.11.    BORROWED FUNDS

Borrowed funds at December 31, 20192022 and 20182021 are summarized, as follows:
  2019 2018
(in thousands, except rates) Principal Weighted
Average
Rate
 Principal Weighted
Average
Rate
Short-term borrowings:  
  
  
  
Advances from the FHLBB $125,000
 2.06% $1,118,832
 2.58%
Total short-term borrowings: 125,000
 2.06
 1,118,832
 2.58
Long-term borrowings:  
  
  
  
Advances from the FHLBB 605,501
 2.16
 309,466
 2.17
Subordinated notes 74,232
 7.00
 74,054
 7.00
Junior subordinated borrowing - Trust I 15,464
 3.76
 15,464
 4.50
Junior subordinated borrowing - Trust II 7,353
 3.59
 
 
Total long-term borrowings: 702,550
 2.72
 398,984
 3.16
Total $827,550
 2.62% $1,517,816
 2.73%

 20222021
(in thousands, except rates)PrincipalWeighted
Average
Rate
PrincipalWeighted
Average
Rate
Short-term borrowings:    
Advances from the FHLBB$— — %$— — %
Total short-term borrowings:— — — — 
Long-term borrowings:    
Advances from the FHLBB4,445 0.71 13,331 1.75 
Subordinated notes98,089 5.50 74,590 7.00 
Junior subordinated borrowing - Trust I15,464 6.54 15,464 2.01 
Junior subordinated borrowing - Trust II7,511 6.47 7,459 1.90 
Total long-term borrowings:125,509 5.52 110,844 5.33 
Total$125,509 5.52 %$110,844 5.33 %
 
Short-term debt includes Federal Home Loan Bank of Boston (“FHLBB”) advances with an original maturity of less than one year. At year-end 2019, the Company maintained a short-term line-of-credit through a correspondent bank with 0 balance outstanding. The Bank also maintains a $3.0 million secured line of credit with the FHLBB that bears a daily adjustable rate calculated by the FHLBB. There was 0no outstanding balance on the FHLBB line of credit for the periods ended December 31, 20192022 and December 31, 2018.2021. The Bank's available borrowing capacity with the FHLB was $1.5 billion and $1.5 billion for the periods ended December 31, 2022 and December 31, 2021, respectively. The Company iswas in compliance with all debt covenants as of December 31, 2019.2022.
 
The Bank is approved to borrow on a short-term basis from the Federal Reserve Bank of Boston as a non-member bank. The Bank has pledged certain loans and securities to the Federal Reserve Bank to support this arrangement. NaNNo borrowings with the Federal Reserve Bank of Boston took place for the periods ended December 31, 20192022 and December 31, 2018.2021. As a participant in the SBA Paycheck Protection Program ("PPP"), the Bank may pledge originated loans as collateral at face value to the Federal Reserve Bank of Boston for term financings. As of December 31, 2022, the Bank had no pledged PPP loans. The Bank's available borrowing capacity with the Federal Reserve Bank was $647.9 million and $511.0 million for the periods ended December 31, 2022 and December 31, 2021, respectively.

Long-term FHLBB advances consist of advances with an original maturity of more than one year and are subject to
prepayment penalties. There were no callable advances outstanding at December 31, 2022. The advances outstanding at December 31, 2019 include callable advances totaling $10 million and2022 included amortizing advances totaling $4.4 million. The advances outstanding at December 31, 2018 include no2021 included callable advances totaling $10 million and amortizing advances totaling $1.7$3.3 million. All FHLBB borrowings, including the line of credit, are secured by a blanket security agreement on certain qualified collateral, principally all residential first mortgage loans and certain securities.


F-44

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
A summary of maturities of FHLBB advances at year-end 20192022 is as follows:
 2022
(In thousands)AmountWeighted
Average Rate
Fixed rate advances maturing:  
2023$— — %
202425 — 
2025— — 
2026557 2.20 
2027 and beyond3,863 0.50 
Total FHLBB advances$4,445 0.71 %
  2019
(In thousands) Amount Weighted
Average Rate
Fixed rate advances maturing:  
  
2020 $419,996
 2.25%
2021 231,476
 2.00
2022 59,349
 1.92
2023 11,924
 2.23
2024 and beyond 7,756
 1.82
Total FHLBB advances $730,501
 2.14%


F-59

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company did 0tnot have variable-rate FHLB advances for the period ended December 31, 20192022 and December 31, 2018.2021.

In September 2012,June 2022, the Company issued fifteenten year subordinated notes in the amount of $75.0 million at a discount of 1.15%.$100.0 million. The interest rate is fixed at 6.875%5.50% for the first tenfive years. After tenfive years, the notes become callable and convertwill bear interest at a floating rate per annum equal to an interesta benchmark rate of three month LIBOR(which is expected to be Three-Month Term SOFR), plus 5.113%.249 basis points. The subordinated note includes reduction to the note principal balance of $338 thousand and $461 thousand$1.9 million for unamortized debt issuance costs as of December 31, 2019 and December 31 2018, respectively.2022.

In September 2022, the Company called the fifteen year subordinated notes that were issued in September 2012 in the amount of $75 million.
 
The Company holds 100% of the common stock of Berkshire Hills Capital Trust I (“Trust I”) which is included in other assets with a cost of $0.5 million. The sole asset of Trust I is $15.5 million of the Company’s junior subordinated debentures due in 2035. These debentures bear interest at a variable rate equal to LIBOR plus 1.85% and had a rate of 3.76%6.54% and 4.50%2.01% at December 31, 20192022 and December 31, 2018,2021, respectively. The Company has the right to defer payments of interest for up to five years on the debentures at any time, or from time to time, with certain limitations, including a restriction on the payment of dividends to shareholders while such interest payments on the debentures have been deferred. The Company has not exercised this right to defer payments. The Company has the right to redeem the debentures at par value on each quarterly payment date. Trust I is considered a variable interest entity for which the Company is not the primary beneficiary. Accordingly, Trust I is not consolidated into the Company’s financial statements.

The Company holds 100% of the common stock of SI Capital Trust II (“Trust II”) which is included in other assets
with a cost of $0.2 million. The sole asset of Trust II is $8.2 million of the Company’s junior subordinated
debentures due in 2036. These debentures bear interest at a variable rate equal to LIBOR plus 1.70% and had a rate
of 3.59%6.47% and 1.90% at December 31, 2019.2022 and December 31, 2021. The Company has the right to defer payments of interest for up to five years on
the debentures at any time, or from time to time, with certain limitations, including a restriction on the payment of
dividends to shareholders while such interest payments on the debentures have been deferred. The Company has not
exercised this right to defer payments. The Company has the right to redeem the debentures at par value. Trust II is
considered a variable interest entity for which the Company is not the primary beneficiary. Accordingly, Trust II is
not consolidated into the Company’s financial statements.





F-45

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 14.12.    OTHER LIABILITIES

Year-end other liabilities are summarized as follows:
(In thousands)20222021
Derivative liabilities$97,030 $35,194 
Finance lease liabilities9,306 9,862 
Employee benefits liability45,175 45,498 
Operating lease liabilities53,736 55,674 
Accrued interest payable1,610 775 
Customer transaction clearing accounts5,758 5,718 
Other43,409 39,960 
Total other liabilities$256,024 $192,681 
(In thousands) 2019 2018
Derivative liabilities $80,681
 $33,973
Capital and financing lease obligations 10,883
 10,986
Asset purchase settlement payable (1)
 189
 5,727
Employee benefits liability 44,781
 27,229
Operating lease liabilities (1)
 80,734
 5,674
Accrued interest payable 11,625
 11,808
Customer transaction clearing accounts 4,310
 17,574
Other (1)
 60,676
 46,145
Total other liabilities $293,879
 $159,116
Total other liabilities from discontinued operations 26,481
 9,597
Total other liabilities from continuing operations $267,398
 $149,519

(1)Includes other liabilities classified as discontinued operations. See Note 3 - Discontinued Operations for more information.


F-60
46

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 15.13.    EMPLOYEE BENEFIT PLANS
 
Pension Plan
The Company maintains a legacy, employer-sponsored defined benefit pension plan (the “Plan”) for which participation and benefit accruals were frozen on January 1, 2003. The Plan was assumed in connection with the Rome Bancorp acquisition in 2011. Accordingly, 0no employees are permitted to commence participation in the Plan and future salary increases and years of credited service are not considered when computing an employee’s benefits under the Plan. As of December 31, 2019,2022, all minimum Employee Retirement Income Security Act (“ERISA”) funding requirements have been met.

Information regarding the pension plan is as follows:
December 31,
(In thousands)20222021
Change in projected benefit obligation:  
Projected benefit obligation at beginning of year$5,328 $6,121 
Service Cost68 59 
Interest cost141 140 
Actuarial loss(1,508)(211)
Benefits paid(263)(321)
Settlements(37)(460)
Projected benefit obligation at end of year3,729 5,328 
Accumulated benefit obligation3,729 5,328 
Change in fair value of plan assets:  
Fair value of plan assets at plan beginning of year5,962 6,049 
Actual return on plan assets(979)694 
Contributions by employer— — 
Benefits paid(263)(321)
Settlements(37)(460)
Fair value of plan assets at end of year4,683 5,962 
(Overfunded) status$(954)$(634)
  December 31,
(In thousands) 2019 2018
Change in projected benefit obligation:  
  
Projected benefit obligation at beginning of year $5,669
 $6,353
Service Cost 72
 74
Interest cost 228
 217
Actuarial loss (gain) 542
 (503)
Benefits paid (333) (323)
Settlements (330) (149)
Projected benefit obligation at end of year 5,848
 5,669
Accumulated benefit obligation 5,848
 5,669
     
Change in fair value of plan assets:  
  
Fair value of plan assets at plan beginning of year 5,522
 5,446
Actual return on plan assets 940
 (359)
Contributions by employer 
 907
Benefits paid (333) (323)
Settlements (330) (149)
Fair value of plan assets at end of year 5,799
 5,522
     
Underfunded status $49
 $147
Amounts Recognized on Consolidated Balance Sheets
Other assets$954 $634 
Other liabilities— — 

Amounts Recognized on Consolidated Balance Sheets    
Other Liabilities $49
 $147


Net periodic pension cost is comprised of the following:
  December 31,
(In thousands) 2019 2018
Service Cost $72
 $74
Interest Cost 228
 217
Expected return on plan assets (373) (369)
Amortization of unrecognized actuarial loss 117
 84
Net periodic pension costs $44
 $6


December 31,
(In thousands)202220212020
Service Cost$68 $59 $66 
Interest Cost141 140 178 
Expected return on plan assets(376)(410)(393)
Amortization of unrecognized actuarial loss11 103 94 
Net periodic pension (credit)$(156)$(108)$(55)
F-61
F-47

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Changes in plan assets and benefit obligations recognized in accumulated other comprehensive income are as follows:
December 31,
(In thousands)202220212020
Amortization of actuarial (loss)$(11)$(103)$(94)
Actuarial (gain)(154)(495)171 
Settlement charge— (58)— 
Total recognized in accumulated other comprehensive income(165)(656)77 
Total recognized in net periodic pension cost recognized and other comprehensive income$(321)$(764)$22 
  December 31,
(In thousands) 2019 2018
Amortization of actuarial (loss) $(117) $(84)
Actuarial (gain) loss (25) 225
Settlement charge (70) 
Total recognized in accumulated other comprehensive income (212) 141
Total recognized in net periodic pension cost recognized and other comprehensive income $(168) $147


The amounts in accumulated other comprehensive (loss)/income that have not yet been recognized as components of net periodic benefit cost are a net loss of $1.2$0.5 million, $0.7 million, and $1.5$1.3 million in 20192022, 2021 and 2018,2020, respectively.

The Company did not make any cash contributions to the pension trust during 2019. The Company made cash contributions of $907 thousand during 2018, which was equal to the underfunded status of the trust as of December 31, 2017.2022 and 2021. The Company does 0tnot expect to make any cash contributions in 2020.2023. The amount expected to be amortized from other comprehensive income into net periodic pension cost over the next fiscal year is $93$6 thousand.

The principal actuarial assumptions used are as follows:
  December 31,
  2019 2018
Projected benefit obligation  
  
Discount rate 3.15% 4.16%
Net periodic pension cost  
  
Discount rate 4.16% 3.51%
Long term rate of return on plan assets 7.00% 7.00%

December 31,
 202220212020
Projected benefit obligation  
Discount rate5.21 %2.73 %2.35 %
Net periodic pension cost  
Discount rate2.73 %2.35 %3.15 %
Long term rate of return on plan assets6.50 %7.00 %7.00 %
 
The discount rate that is used in the measurement of the pension obligation is determined by comparing the expected future retirement payment cash flows of the pension plan to the Above Median FTSE Pension Discount Curve as of the measurement date. The expected long-term rate of return on Plan assets reflects long-term earnings expectations on existing Plan assets and those contributions expected to be received during the current plan year. In estimating that rate, appropriate consideration was given to historical returns earned by Plan assets in the fund and the rates of return expected to be available for reinvestment. The rates of return were adjusted to reflect current capital market assumptions and changes in investment allocations.

The Company’s overall investment strategy with respect to the Plan’s assets is primarily for preservation of capital and to provide regular dividend and interest payments. The Plan’s targeted asset allocation is 65% equity securities via investment in the Long-Term Growth - Equity Portfolio ("LTGE"), 34% intermediate-term investment grade bonds via investment in the Long-Term Growth - Fixed-Income Portfolio ("LTGFI"), and 1% in cash equivalents portfolio (for liquidity). Equity securities include investments in a diverse mix of equity funds to gain exposure in the US and international markets. The fixed income portion of the Plan assets is a diversified portfolio that primarily invests in intermediate-term bond funds. The overall rate of return is based on the historical performance of the assets applied against the Plan’s target allocation, and is adjusted for the long-term inflation rate.

The fair values for investment securities are determined by quoted prices in active markets, if available (Level 1). For securities where quoted prices are not available, fair values are calculated based on market prices of similar securities (Level 2). For securities where quoted prices or market prices of similar securities are not available, fair values are calculated using discounted cash flows or other market indicators (Level 3).

F-62F-48

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The fair value of the Plan’s assets by category within the fair value hierarchy are as follows at December 31, 20192022 and December 31, 2018.2021. The Plan did not hold any assets classified as Level 3, nor were there any transfers.
December 31, 2022
Asset Category (In thousands)TotalLevel 1Level 2
Equity Mutual Funds:  
Large-Cap$1,441 $— $1,441 
Mid-Cap383 — 383 
Small-Cap318 — 318 
International814 — 814 
Fixed Income - US Core1,167 — 1,167 
Intermediate Duration396 — 396 
Cash Equivalents - money market164 72 92 
Total$4,683 $72 $4,611 
  December 31, 2019
Asset Category (In thousands) Total Level 1 Level 2
Equity Mutual Funds:    
  
Large-Cap $1,900
 $
 $1,900
Mid-Cap 453
 
 453
Small-Cap 429
 
 429
International 828
 
 828
Fixed Income - US Core 1,535
 
 1,535
Intermediate Duration 517
 
 517
Cash Equivalents - money market 137
 60
 77
Total $5,799
 $60
 $5,739
  December 31, 2018
Asset Category (In thousands) Total Level 1 Level 2
Equity Mutual Funds:  
  
  
Large-Cap $1,659
 $
 $1,659
Mid-Cap 407
 
 407
Small-Cap 418
 
 418
International 751
 
 751
Fixed Income - US Core 1,628
 
 1,628
Intermediate Duration 545
 
 545
Cash Equivalents - money market 114
 52
 62
Total $5,522
 $52
 $5,470

December 31, 2021
Asset Category (In thousands)TotalLevel 1Level 2
Equity Mutual Funds:   
Large-Cap$1,914 $— $1,914 
Mid-Cap509 — 509 
Small-Cap421 — 421 
International1,026 — 1,026 
Fixed Income - US Core1,446 — 1,446 
Intermediate Duration482 — 482 
Cash Equivalents - money market164 62 102 
Total$5,962 $62 $5,900 
 
Estimated benefit payments under the pension plans over the next 10 years at December 31, 20192022 are as follows:
YearPayments (In thousands)
2023298 
2024292 
2025283 
2026275 
2027 - 20321,574 
Year Payments (In thousands)
2020 370
2021 358
2022 371
2023 357
2024 - 2029 1,924


Multi-Employer Pension Plan
As a result of the Company's acquisition of SI Financial Group, Inc. (“SIFI”), the Company participates in the Pentegra Defined Benefit Plan for Financial Institutions (the “Plan”), a tax-qualified defined benefit pension plan. The Plan operates as a multiple-employer plan under ERISA and the Internal Revenue Code, and as as a multi-employer plan for accounting purposes. The Plan was frozen effective September 6, 2013 and SIFI recorded a contingent obligation to settle the plan at a future date, which was assumed by the Company via acquisition. As of December 31, 2019, the Company's liability related to the Plan totaled $4.8 million.2013. The Company made contributions of $290$124 thousand in 2019.2022. As of July 1, 2019,2022, the Plan held assets with a market value of $4.3 million and liabilities with a market value of $7.2$5.9 million. The funded status (market value of plan assets divided by funding target) of the Plan, was greater than 80% as of July 1, 2019,2022, as required by federal and state regulations. Market value of the Plan's assets reflects contributions received through June 30, 2019.2022. There are no collective bargaining agreements in place that require contributions to the Plan by the Company. The Plan is a single plan under the Internal Revenue Code and, as a result, all of the assets stand behind all of the liabilities. Accordingly, contributions made by a participating employer may be used to provide benefits to participants of other participating employers.

F-63F-49

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Postretirement Benefits
The Company maintains an unfunded postretirement medical plan assumed in connection with the Rome Bancorp acquisition in 2011. The postretirement plan has been modified so that participation is closed to those employees who did not meet the retirement eligibility requirements by March 31, 2011. The Company contributes partially to medical benefits and life insurance coverage for retirees. Such retirees and their surviving spouses are responsible for the remainder of the medical benefits, including increases in premiums levels, between the total premium and the Company’s contribution.

The Company also has an executive long-term care (“LTC”) postretirement benefit plan which started August 1, 2014. The LTC plan reimburses executives for certain costs in the event of a future chronic illness. Funding of the plan comes from Company paid insurance policies or direct payments. At plan’s inception, a $558 thousand benefit obligation was recorded against equity representing the prior service cost of plan participants.
 
Information regarding the postretirement plans is as follows:
December 31,
(In thousands)20222021
Change in accumulated postretirement benefit obligation:  
Accumulated post-retirement benefit obligation at beginning of year$4,521 $4,641 
Service Cost12 13 
Interest cost122 113 
Participant contributions— — 
Actuarial loss(1,396)(198)
Benefits paid(44)(48)
Accumulated post-retirement benefit obligation at end of year$3,215 $4,521 
Change in plan assets:  
Fair value of plan assets at beginning of year$— $— 
Contributions by employer44 48 
Contributions by participant— — 
Benefits paid(44)(48)
Fair value of plan assets at end of year$— $— 
  December 31,
(In thousands) 2019 2018
Change in accumulated postretirement benefit obligation:  
  
Accumulated post-retirement benefit obligation at beginning of year $3,422
 $3,693
Service Cost 38
 40
Interest cost 142
 130
Participant contributions 
 46
Actuarial loss (gain) 565
 (391)
Benefits paid (128) (96)
Accumulated post-retirement benefit obligation at end of year $4,039
 $3,422
     
Change in plan assets:  
  
Fair value of plan assets at beginning of year $
 $
Contributions by employer 128
 50
Contributions by participant 
 46
Benefits paid (128) (96)
Fair value of plan assets at end of year $
 $
Amounts Recognized on Consolidated Balance Sheets  
Other Liabilities$3,215 $4,521 

Amounts Recognized on Consolidated Balance Sheets  
  
Other Liabilities $4,039
 $3,422


Net periodic post-retirement cost is comprised of the following:
December 31,
(In thousands)202220212020
Service cost$12 $13 $39 
Interest costs122 113 129 
Amortization of net prior service credit83 83 84 
Amortization of net actuarial loss30 55 12 
Net periodic post-retirement costs$247 $264 $264 
  December 31,
(In thousands) 2019 2018
Service cost $38
 $40
Interest costs 142
 130
Amortization of net prior service credit 83
 83
Amortization of net actuarial loss 
 
Net periodic post-retirement costs $263
 $253



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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Changes in benefit obligations recognized in accumulated other comprehensive income are as follows:
  December 31,
(In thousands) 2019 2018
Amortization of prior service credit $(83) $(83)
Net actuarial loss (gain) 374
 (191)
Total recognized in accumulated other comprehensive income 291
 (274)
Accrued post-retirement liability recognized $4,039
 $3,422

December 31,
(In thousands)202220212020
Amortization of prior service credit$(83)$(83)$(84)
Net actuarial (gain)(1,426)(253)496 
Total recognized in accumulated other comprehensive income(1,509)(336)412 
Accrued post-retirement liability recognized$3,215 $4,521 $4,641 
 
The amounts in accumulated other comprehensive income that have not yet been recognized as components of net periodic benefit cost are as follows:
  December 31,
(In thousands) 2019 2018
Net prior service cost (credit) $1,409
 $1,492
Net actuarial loss (gain) 374
 (191)
Total recognized in accumulated other comprehensive income $1,783
 $1,301

December 31,
(In thousands)202220212020
Net prior service cost$1,159 $1,242 $1,325 
Net actuarial (gain)/loss(812)615 869 
Total recognized in accumulated other comprehensive income$347 $1,857 $2,194 
 
The amount expected to be amortized from other comprehensive (loss)/income into net periodic postretirement cost over the next fiscal year is $83 thousand.

The discount rates used in the measurement of the postretirement plan obligations are determined by comparing the expected future retirement payment cash flows of the plans to the Above Median FTSE Pension Discount Curve as of the measurement date.

The assumed discount rates on a weighted-average basis were 3.06%5.12% and 4.11%2.30% as of December 31, 20192022 and December 31, 2018,2021, respectively. The assumed health care cost trendCompany has fixed contributions, therefore, the annual rate of increase in healthcare costs is not used in measuring the accumulated post-retirement benefit medical obligation is expected to be 7.25% for 2020, and is gradually expected to decrease to 3.84% by 2075. This assumption may have a significant effect on the amounts reported. However, as noted above, increases in premium levels are the financial responsibility of the plan beneficiary. Thus an increase or decrease in 1% of the health care cost trend rates utilized would have had an immaterial effect on the service and interest cost as well as the accumulated post-retirement benefit obligation for the postretirement plan as of December 31, 2019.obligation.

For participants in the LTC plan covered by insurance policies, no increase in annual premiums is assumed based on the history of the corresponding insurance provider.

Estimated benefit payments under the post-retirement benefit plan over the next ten years at December 31, 20192022 are as follows:
Year Payments (In thousands)
2020 98
2021 103
2022 76
2023 103
2024 - 2029 658


YearPayments (In thousands)
2023122 
2024122 
2025119 
2026115 
2027 - 2032951 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

401(k) Plan
The Company provides a 401(k) Plan in which most eligible employees participate. Expense related to the plan was $4.1$2.9 million in 2019, $3.92022, $3.2 million in 2018,2021, and $3.4$3.5 million in 2017.2020.

Employee Stock Ownership Plan (“ESOP”)
As part of the Savings Institute acquisition in 2019, the Company acquired an ESOP plan that was frozen and terminated prior to the completion of the transaction. On acquisition date, all amounts in the plan were vested and the loan under the plans was repaid from the sale proceeds of unallocated shares.

Other Plans
The Company maintains supplemental executive retirement plans (“SERPs”) for select current and former executives. Benefits generally commence no earlier than age sixty-two and are payable either as an annuity or as a lump sum at the executive’s option. Most of these SERPs were assumed in connection with acquisitions. At year-end 20192022 and 2018,2021, the accrued liability for these SERPs was $20.3$19.4 million and $3.4$20.0 million, respectively. SERP expense was $928 thousand$2.0 million in 2019, $638 thousand2022, $2.0 million in 2018,2021, and $968 thousand$2.0 million in 2017,2020, and is recognized over the required service period.

During 2018, the Company released $5.4 million of accrued SERP liability, following a transition in the Company's Chief Executive Officer position. The separation agreement did not entitle the former executive to any future benefits, including the associated SERP, other than those described in the agreement.

The Company has endorsement split-dollar arrangements pertaining to certain current and former executives and directors. Under these arrangements, the Company purchased policies insuring the lives of the executives and directors, and separately entered into agreements to split the policy benefits with the individuals. There are no post-retirement benefits associated with these policies. The Company also assumed split-dollar life insurance agreements from multiple prior acquisitions. The accrued liability for these split-dollar arrangements was $7.1$7.9 million as of year-end 20192022 and $4.6$7.8 million as of year-end 2018.

2021.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 16.14.    INCOME TAXES
 
Provision for Income Taxes
The components of the Company’s provision for income taxes for the years ended December 31, 2019, 2018,2022, 2021, and 20172020 were, as follows: 
(In thousands)202220212020
Current:   
Federal tax expense/(benefit)$17,915 $17,340 $(19,889)
State tax expense/(benefit)6,831 7,580 (3,976)
Total current tax expense/(benefit) (1)
24,746 24,920 (23,865)
Deferred:   
Federal tax expense/(benefit)(2,274)5,125 2,048 
State tax expense/(benefit)(1,187)112 1,964 
Total deferred tax expense/(benefit)(3,461)5,237 4,012 
Change in valuation allowance— 200 — 
Income tax expense/(benefit) from continuing operations$21,285 $30,357 $(19,853)
Income tax (benefit) from discontinued operations— — (7,013)
Total$21,285 $30,357 $(26,866)
(In thousands) 2019 2018 2017
Current:  
  
  
Federal tax expense $16,576
 $12,634
 $10,092
State tax expense 5,323
 4,114
 292
Total current tax expense 21,899
 16,748
 10,384
Deferred:  
  
  
Federal tax expense 908
 8,443
 29,824
State tax (benefit)/expense (344) 3,770
 1,805
Total deferred tax expense (1)
 564
 12,213
 31,629
Change in valuation allowance 
 
 75
Income tax expense from continuing operations $22,463
 $28,961
 $42,088
Income tax (benefit)/expense from discontinued operations (1,468) (1,313) 2,414
Total $20,995
 $27,648
 $44,502
(1)    On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act") was signed into law. The CARES Act includes several provisions that temporarily modify the corporate net operating loss (“NOL”) carryback rules for federal income tax purposes. Specifically, the CARES Act allows a five-year carryback of any NOL generated in a taxable year beginning after December 31, 2017, and before January 1, 2021. The Company recorded a $6 million federal income tax benefit in 2020, and an additional $500 thousand benefit in 2021 resulting from the carryback of its 2020 NOL to recover federal income taxes paid in 2015 through 2018 (at a 35% federal income tax rate for years 2015 through 2017).

(1)2017 deferred tax expense of $31.6 million includes an $18.1 million charge to re-measure the net deferred tax asset at December 31, 2017 pursuant to the reduction in the corporate income tax rate from 35% to 21%, effective January 1, 2018, per the Tax Cuts and Jobs Act enacted on December 22, 2017.

Effective Tax Rate
The following is a reconciliation of the statutory federal income tax rate to the Company’s effective tax rate for the years ended December 31, 2019, 2018,2022, 2021, and 2017:2020: 
  2019 2018 2017
(In thousands, except rates) Amount Rate Amount Rate Amount Rate
Statutory tax rate $26,037
 21.0 % $29,018
 21.0 % $31,921
 35.0 %
Increase (decrease) resulting from:  
  
  
  
  
  
State taxes, net of federal tax benefit 3,641
 2.9
 7,081
 5.1
 1,699
 1.9
Tax exempt income - investments, net (3,527) (2.8) (3,620) (2.6) (5,395) (5.9)
Bank-owned life insurance (1,305) (1.1) (1,337) (1.0) (1,556) (1.7)
Non-deductible merger costs 122
 0.1
 181
 0.1
 368
 0.4
Tax credits, net of basis reduction (3,531) (2.8) (3,574) (2.6) (4,656) (5.1)
Change in valuation allowance 
 
 
 
 75
 0.1
Impact of federal tax reform enactment 
 
 
 
 18,721
 20.5
Other, net 1,026
 0.8
 1,212
 0.9
 911
 1.0
Effective tax rate $22,463
 18.1 % $28,961
 20.9 % $42,088
 46.2 %

 202220212020
(In thousands, except rates)AmountRateAmountRateAmountRate
Statutory tax rate$23,902 21.0 %$31,294 21.0 %$(111,936)21.0 %
Increase (decrease) resulting from:      
State taxes, net of federal tax benefit4,459 3.9 6,077 4.1 (1,589)0.3 
Tax exempt income - investments, net(3,515)(3.1)(3,475)(2.3)(3,184)0.6 
Bank-owned life insurance(1,258)(1.1)(1,348)(0.9)(1,283)0.3 
Goodwill impairment— — — 103,912 (19.5)
Tax credits, net of basis reduction(2,129)(1.9)(2,881)(1.9)(1,812)0.3 
Change in valuation allowance— — 200 0.1 — — 
Tax rate benefit on net operating loss carryback— — (493)(0.3)(6,040)1.1 
Other, net(174)(0.1)983 0.6 2,079 (0.4)
Effective tax rate$21,285 18.7 %$30,357 20.4 %$(19,853)3.7 %
    

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Deferred Tax Assets and Liabilities
As of December 31, 20192022 and 2018,2021, significant components of the Company’s deferred tax assets and liabilities were, as follows:
(In thousands) 2019 2018(In thousands)20222021
Deferred tax assets:  
  
Deferred tax assets:  
Allowance for loan losses $17,446
 $16,754
Allowance for credit lossesAllowance for credit losses$28,312 $30,441 
Unrealized capital loss on tax credit investments 6,195
 6,045
Unrealized capital loss on tax credit investments1,603 1,451 
Net unrealized loss on securities available for sale and pension in OCI 
 4,554
Net unrealized loss on securities available for sale, swaps, and pension in OCINet unrealized loss on securities available for sale, swaps, and pension in OCI63,335 1,085 
Employee benefit plans 10,565
 5,161
Employee benefit plans11,659 8,435 
Purchase accounting adjustments 39,359
 27,249
Purchase accounting adjustments4,342 4,829 
Net operating loss carryforwards 951
 1,162
Net operating loss carryforwards503 1,139 
Deferred loan feesDeferred loan fees4,049 2,449 
Lease liability 22,497
 
Lease liability14,148 14,940 
Premises and equipment 739
 
Premises and equipment2,630 1,850 
Nonaccrual interestNonaccrual interest1,069 1,722 
Intangible amortizationIntangible amortization659 — 
Other 1,088
 2,457
Other1,778 1,845 
Deferred tax assets, net before valuation allowances 98,840
 63,382
Deferred tax assets, net before valuation allowances134,087 70,186 
Valuation allowance (200) (200)Valuation allowance(400)(400)
Deferred tax assets, net of valuation allowances $98,640
 $63,182
Deferred tax assets, net of valuation allowances$133,687 $69,786 
    
Deferred tax liabilities:  
  
Deferred tax liabilities:  
Net unrealized gain on securities available for sale and pension in OCI $(4,244) $
Premises and equipment 
 (1,654)
Loan servicing rights (4,669) (3,944)Loan servicing rights$(1,212)$(1,488)
Deferred loan fees (1,667) (3,310)
Intangible amortization (18,557) (13,940)Intangible amortization— (545)
Unamortized tax credit reserve (1,142) (1,170)Unamortized tax credit reserve(1,687)(1,075)
Right-of-use asset (20,614) 
Right-of-use asset(12,457)(14,058)
Deferred tax liabilities $(50,893) $(24,018)Deferred tax liabilities$(15,356)$(17,166)
Deferred tax assets, net $47,747
 $39,164
Deferred tax assets, net$118,331 $52,620 
    
Deferred tax liabilities from discontinued operations $(3,418) $(3,270)
Deferred tax assets, net from continuing operations $51,165
 $42,434

 
The Company’s net deferred tax asset increased by $8.6$65.7 million during 2019, including $17.92022 and $62.3 million from the acquisition of SIFI.this change is related to unrealized losses in OCI.
 
Deferred tax assets, net of valuation allowances, are expected to be realized through the reversal of existing taxable temporary differences and future taxable income.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Valuation Allowances
The components of the Company’s valuation allowance on its deferred tax asset, net as of December 31, 20192022 and 20182021 were, as follows: 
(in thousands)20222021
State valuation allowances$(400)$(400)
(in thousands) 2019 2018
State tax basis difference, net of Federal tax benefit $(200) $(200)
Valuation allowances $(200) $(200)

The state tax basis difference, net of Federal tax benefit, was originally recorded in 2012, due to management’s assessment that it is more likely than not that certain deferred tax assets recorded for the difference between the book basis and the state tax basis in certain tax credit limited partnership investments (LPs) will not be realized. Management anticipates that the remaining excess state tax basis will be realized as a capital loss upon disposition, and that it is unlikely that the Company will have capital gains against which to offset such capital losses.

There was 0 change in the valuation allowance during 2019. The valuation allowance as of December 31, 20192022 is subject to change in the future as the Company continues to periodically assess the likelihood of realizing its deferred tax assets.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Tax Attributes
At December 31, 2019,2022, the Company has $4.5$1.5 million of federal net operating loss carryforwards, the utilization of which are limited under Internal Revenue Code Section 382. These net operating losses begin to expire in 2024.2029. The related deferred tax asset is $1.0 million.$315 thousand.

State net operating loss carryforwards, net of valuation allowance described above, are expected to be utilized in the future and begin to expire in 2023. The related gross deferred tax asset is $188 thousand.

Unrecognized Tax Benefits
On a periodic basis, the Company evaluates its income tax positions based on tax laws and regulations and financial reporting considerations, and records adjustments as appropriate. This evaluation takes into consideration the status of taxing authorities’ current examinations of the Company’s tax returns, recent positions taken by the taxing authorities on similar transactions, if any, and the overall tax environment in relation to uncertain tax positions.

The following table presents changes in unrecognized tax benefits for the years ended December 31, 2019, 2018,2022, 2021, and 2017:2020:
(In thousands)202220212020
Unrecognized tax benefits at January 1$1,025 $516 $238 
Increase in gross amounts of tax positions related to prior years17 509 309 
Decrease in gross amounts of tax positions related to prior years— — — 
Decrease due to settlement with taxing authority— — — 
Decrease due to lapse in statute of limitations— — (31)
Unrecognized tax benefits at December 31$1,042 $1,025 $516 
(In thousands) 2019 2018 2017
Unrecognized tax benefits at January 1 $467
 $304
 $460
Increase in gross amounts of tax positions related to prior years 26
 533
 
Decrease in gross amounts of tax positions related to prior years 
 (370) (156)
Decrease due to settlement with taxing authority (185) 
 
Increase in gross amounts of tax positions related to current year 
 
 
Decrease due to lapse in statute of limitations (70) 
 
Unrecognized tax benefits at December 31 $238
 $467
 $304


It is reasonably possible that over the next twelve months the amount of unrecognized tax benefits may change from the reevaluation of uncertain tax positions arising in examinations, in appeals, or in the courts, or from the closure of tax statutes. Thestatutes.The Company does not expect any significant changes in unrecognized tax benefits during the next twelve months.

All of the Company’s unrecognized tax benefits, if recognized, would be recorded as a component of income tax expense, therefore, affecting the effective tax rate. The Company recognizes interest and penalties, if any, related to the liability for uncertain tax positions as a component of income tax expense. The accrual for interest and penalties was not material for all years presented.


F-69

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company and its subsidiaries file income tax returns in the U.S. federal jurisdiction as well as in various states. In the normal course of business, the Company is subject to U.S. federal, state, and local income tax examinations by tax authorities. TheOther than open statutes of limitation pertaining specifically to the amended returns filed for 2015 through 2018 to claim NOL carryback refunds, the Company is no longer subject to examination for tax years prior to 20162019 including any related income tax filings from its recent acquisitions. The Company has been selected foris not under audit in the stateany jurisdiction as of New York for tax years 2015-2017.December 31, 2022.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 17.15.    DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

At year-end 2019,2022, the Company held derivatives with a total notional amount of $4.1$4.5 billion. That amount included $0.6 billion in interest rate swap derivatives and $0.2 billion in interest rate collars that were designated as cash flow hedges for accounting purposes. The Company had economic hedges and non-hedging derivatives totaling $3.9$3.7 billion and $169$4.1 million, respectively, which are not designated as hedges for accounting purposes and are therefore recorded at fair value with changes in fair value recorded directly through earnings. Economic hedges included interest rate swaps totaling $3.3$3.4 billion, risk participation agreements with dealer banks of $315$341.9 million, and $237$0.9 million in forward commitment contracts. Forward sale commitments and commitments to lend are included in discontinued operations. See Note 3 - Discontinued Operations for more information on assets and liabilities classified as discontinued operations.

As part of the Company’s risk management strategy, the Company enters into interest rate swap agreements to mitigate the interest rate risk inherent in certain of the Company’s assets and liabilities. Interest rate swap agreements involve the risk of dealing with both Bank customers and institutional derivative counterparties and their ability to meet contractual terms. The agreements are entered into with counterparties that meet established credit standards and contain master netting and collateral provisions protecting the at-risk party. The derivatives program is overseen by the Risk Management, Capital and Compliance Committee of the Company’s Board of Directors. Based on adherence to the Company’s credit standards and the presence of the netting and collateral provisions, the Company believes that the credit risk inherent in these contracts was not significant at December 31, 2019.2022.

The Company had no pledged collateral to derivative counterparties in the form of cash totaling $96.3at year-end 2022. The Company had pledged securities to derivative counterparties with an amortized cost of $12.0 million and a fair value of $12.0 million at year-end 2022. At December 31, 2021, the Company pledged cash collateral of $43.7 million and securities with an amortized cost of $25.7$34.8 million and a fair value of $25.8 million at year-end 2019. At December 31, 2018, the Company pledged cash collateral of $25.4 million and securities with an amortized cost of $13.1 million and a fair value of $12.8$34.9 million. The Company does not typically require its commercial customers to post cash or securities as collateral on its program of back-to-back economic hedges. However certain language is written into the International Swaps Dealers Association, Inc. (“ISDA”) and loan documents where, in default situations, the Bank is allowed to access collateral supporting the loan relationship to recover any losses suffered on the derivative asset or liability. The Company may need to post additional collateral in the future in proportion to potential increases in unrealized loss positions.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Information about interest rate swap agreements and non-hedging derivative assets and liabilities at December 31, 20192022 follows:

Notional
Amount
Weighted
Average
Maturity
Weighted Average RateEstimated
Fair Value
Asset (Liability)
December 31, 2022December 31, 2022ReceivedContract pay rate
 
Notional
Amount
 
Weighted
Average
Maturity
 Weighted Average Rate 
Estimated
Fair Value
Asset (Liability)
(In thousands)(In years)  (In thousands)
December 31, 2019 Received Contract pay rate 
Cash flow hedges:Cash flow hedges:     
Interest rate swaps on commercial loans (1)Interest rate swaps on commercial loans (1)$400,000 2.74.09 %3.51 %$— 
Forward-starting interest rate swaps on commercial loans (1)Forward-starting interest rate swaps on commercial loans (1)200,000 3.3— %3.90 %— 
Interest rate collars on commercial loansInterest rate collars on commercial loans200,000 3.51,937 
Total cash flow hedgesTotal cash flow hedges800,000    1,937 
 (In thousands) (In years)     (In thousands)
Economic hedges:  
    
  
  
Economic hedges:     
Interest rate swap on tax advantaged economic development bond $9,390
 9.9 2.08% 5.09% $(1,488)Interest rate swap on tax advantaged economic development bond$7,062 6.94.49 %5.09 %$(193)
Interest rate swaps on loans with commercial loan customers 1,669,895
 6.4 4.38% 3.28% 75,326
Reverse interest rate swaps on loans with commercial loan customers 1,669,895
 6.4 3.28% 4.38% (77,051)
Interest rate swaps on loans with commercial loan customers (1)Interest rate swaps on loans with commercial loan customers (1)1,685,263 5.74.11 %5.55 %(95,114)
Reverse interest rate swaps on loans with commercial loan customers (1)Reverse interest rate swaps on loans with commercial loan customers (1)1,685,263 5.75.55 %4.11 %50,267 
Risk participation agreements with dealer banks 315,140
 7.5     320
Risk participation agreements with dealer banks341,885 6.6(89)
Forward sale commitments (1)
 237,412
 0.2  
  
 (227)
Forward sale commitmentsForward sale commitments927 0.2  
Total economic hedges 3,901,732
    
  
 (3,120)Total economic hedges3,720,400   (45,121)
        
Non-hedging derivatives:  
    
  
  
Non-hedging derivatives:    
Commitments to lend (1)
 168,997
 0.2  
  
 2,628
Commitments to lendCommitments to lend4,114 0.2  17 
Total non-hedging derivatives 168,997
    
  
 2,628
Total non-hedging derivatives4,114    17 
Total $4,070,729
    
  
 $(492)Total$4,524,514    $(43,167)
(1) IncludesFair value estimates include the impact of discontinued operations.$38.3 million settled to market contract agreements.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Information about interest rate swap agreements and non-hedging derivative asset and liabilities at December 31, 20182021 follows:
  
Notional
Amount
 
Weighted
Average
Maturity
 Weighted Average Rate 
Estimated
Fair Value
Asset (Liability)
December 31, 2018   Received Contract pay rate 
  (In thousands) (In years)     (In thousands)
Economic hedges:  
    
  
  
Interest rate swap on tax advantaged economic development bond $10,090
 10.9 2.72% 5.09% $(1,240)
Interest rate swaps on loans with commercial loan customers 1,346,894
 6.7 4.53% 4.04% 11,443
Reverse interest rate swaps on loans with commercial loan customers 1,346,894
 6.7 4.04% 4.53% (11,953)
Risk participation agreements with dealer banks 243,806
 5.7 

  
 237
Forward sale commitments (1)
 190,807
 0.2  
  
 (734)
Total economic hedges 3,138,491
    
  
 (2,247)
  

       

Non-hedging derivatives:  
    
  
  
Commitments to lend (1)
 165,079
 0.2  
  
 3,927
Total non-hedging derivatives 165,079
    
  
 3,927
Total $3,303,570
    
  
 $1,680

 Notional
Amount
Weighted
Average
Maturity
Weighted Average RateEstimated
Fair Value
Asset (Liability)
December 31, 2021ReceivedContract pay rate
 (In thousands)(In years)  (In thousands)
Economic hedges:
Interest rate swap on tax advantaged economic development bond$7,879 7.90.47 %5.09 %$(1,158)
Interest rate swaps on loans with commercial loan customers1,684,238 5.83.99 %1.91 %74,348 
Reverse interest rate swaps on loans with commercial loan customers (1)1,684,238 5.81.91 %3.99 %(30,454)
Risk participation agreements with dealer banks320,981 5.8432 
Forward sale commitments6,377 0.2134 
Total economic hedges3,703,713 43,302 
Non-hedging derivatives:
Commitments to lend8,192 0.2124 
Total non-hedging derivatives8,192 124 
Total$3,711,905 $43,426 
(1) IncludesFair value estimates include the impact of discontinued operations.

$45.7 million settled to market contract agreements.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Cash flow hedges
Cash Flow Hedges
In the first quarter of 2017, the Company maintained 6 interest rate swap contracts with an aggregate notional value of $300 million with original durations of three years. This hedge strategy converted one month rolling FHLB borrowings based on the FHLB’s one month fixed interest rate to fixed interest rates, thereby protecting the Company from floating interest rate variability.

On February 7, 2017, the Company terminated all of its interest rate swaps associated with FHLB borrowings with 1-month LIBOR based floating interest rates of an aggregate notional amount of $300 million. As of March 31, 2017, the Company no longer held the FHLB borrowings associated with the interest rate swaps. As a result, the Company reclassified $6.6 million of losses from the effective portion of the unrealized changes in the fair value of the terminated derivatives from other comprehensive income to non-interest income as the forecasted transactions to the related FHLB advances will not occur.c

Prior to the termination, theThe effective portion of unrealized changes in the fair value of derivatives accounted for as cash flow hedges wasis reported in other comprehensive income.(loss)/income and subsequently reclassified to earnings in the same period or periods during which the hedged transaction is forecasted to affect earnings. Each quarter, the Company assessedassesses the effectiveness of each hedging relationship by comparing the changes in cash flows of the derivative hedging instrument with the changes in cash flows of the designated hedged item or transaction. ForThe ineffective portion of changes in the years endedfair value of the derivatives is recognized directly in earnings. All cash flow hedges are considered highly effective.

The Company has designated its interest rate collars as cash flow hedges. The structure of these instruments is such that the Company pays the counterparty an incremental amount if the collar index exceeds the cap rate. Conversely, the Company receives an incremental amount if the index falls below the floor rate. No payments are required if the collar index falls between the cap and floor rates.

As of December 31, 20192022, the Company had six interest rate swap contracts and 2018, there was no hedge ineffectiveness ontwo forward-starting interest rate swap contracts with a combined notional value of $600.0 million. The two forward starting swaps will become effective in 2023. The interest rate swaps designated as cash flow hedges.have durations of two to four years. This hedge strategy converts commercial variable rate loans to fixed interest rates, thereby protecting the Company from floating interest rate variability.

In December 2022, the Company entered into two interest rate collars. The first interest rate collar has a 3.00% floor and a 5.75% cap with a notional value of $100.0 million. The second interest rate collar has a 3.25% floor and a 5.75% cap with a notional value of $100.0 million. The interest rate collars have durations of three to four years. The structure of these instruments is such that the Company pays the counterparty an incremental amount if the collar index exceeds the cap rate. Conversely, the Company receives an incremental amount if the index falls below the floor rate. No payments are required if the collar index falls between the cap and floor rates.

Amounts included in the Consolidated Statements of IncomeOperations and in the other comprehensive (loss)/income section of the Consolidated Statements of Comprehensive (Loss)/Income (related to interest rate derivatives designated as hedges of cash flows), were as follows:
  Years Ended December 31,
(In thousands) 2019 2018 2017
Interest rate swaps on FHLB borrowings:  
  
  
Unrealized (loss) recognized in accumulated other comprehensive loss $
 $
 $(449)
Less: Reclassification of unrealized (loss) from accumulated other comprehensive loss to interest expense 
 
 (393)
Less: reclassification of unrealized (loss) from accumulated other
comprehensive income to other non-interest expense
 
 
 (6,629)
Net tax effect on items recognized in accumulated other comprehensive income 
 
 (2,589)
Other comprehensive income recorded in accumulated other comprehensive income, net of reclassification adjustments and tax effects $
 $
 $3,984

Years Ended December 31,
(In thousands)202220212020
Interest rate swaps and collars on commercial loans:
Unrealized (loss) recognized in accumulated other comprehensive loss$(6,667)$— $— 
Less: Reclassification of unrealized (loss) from accumulated other comprehensive loss to interest expense— — — 
Net tax benefit on items recognized in accumulated other comprehensive income1,789 — — 
Other comprehensive loss recorded in accumulated other comprehensive (loss)/income, net of reclassification adjustments and tax effects$(4,878)$— $— 
Net interest expense recognized in interest expense on hedged commercial loans$(15)$— $— 




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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Economic hedges
As of December 31, 20192022 the Company has an interest rate swap with a $9.4$7.1 million notional amount to swap out the fixed rate of interest on an economic development bond bearing a fixed rate of 5.09%, currently within the Company’s trading portfolio under the fair value option, in exchange for a LIBOR-based floating rate. The intent of the economic hedge is to improve the Company’s asset sensitivity to changing interest rates in anticipation of favorable average floating rates of interest over the 21-year life of the bond. The fair value changes of the economic development bond are mostly offset by fair value changes of the related interest rate swap.
 
The Company also offers certain derivative products directly to qualified commercial borrowers. The Company economically hedges derivative transactions executed with commercial borrowers by entering into mirror-image, offsetting derivatives with third-party financial institutions. The transaction allows the Company’s customer to convert a variable-rate loan to a fixed rate loan. Because the Company acts as an intermediary for its customer, changes in the fair value of the underlying derivative contracts mostly offset each other in earnings. CreditThere was no credit valuation loss adjustmentsadjustment arising from the difference in credit worthiness of the commercial loan and financial institution counterparties totaled $1.2 million at year-end 2019.as of December 31, 2022. The interest income and expense on these mirror image swaps exactly offset each other.
 
The Company has risk participation agreements with dealer banks. Risk participation agreements occur when the Company participates on a loan and a swap where another bank is the lead. The Company earns a fee to take on the risk associated with having to make the lead bank whole on Berkshire’s portion of the pro-rated swap should the borrower default.
 
The Company utilizes forward sale commitments to hedge interest rate risk and the associated effects on the fair value of interest rate lock commitments and loans held for sale. The forward sale commitments are accounted for as derivatives with changes in fair value recorded in current period earnings. Forward sale commitments are
included in discontinued operations. See Note 3 - Discontinued Operations for more information on assets and
liabilities classified as discontinued operations.
 
The company uses the following types of forward sale commitments contracts:
Best efforts loan sales,
Mandatory delivery loan sales, and
To be announced (TBA) mortgage-backed securities sales.
 
A best efforts contract refers to a loan sales agreement where the Company commits to deliver an individual mortgage loan of a specified principal amount and quality to an investor if the loan to the underlying borrower closes. The Company may enter into a best efforts contract once the price is known, which is shortly after the potential borrower’s interest rate is locked.
 
A mandatory delivery contract is a loan sales agreement where the Company commits to deliver a certain principal amount of mortgage loans to an investor at a specified price on or before a specified date. Generally, the Company may enter into mandatory delivery contracts shortly after the loan closes with a customer.
 
The Company may sell to-be-announced mortgage-backed securities to hedge the changes in fair value of interest rate lock commitments and held for sale loans, which do not have corresponding best efforts or mandatory delivery contracts. These security sales transactions are closed once mandatory contracts are written. On the closing date the price of the security is locked-in, and the sale is paired-off with a purchase of the same security. Settlement of the security purchase/sale transaction is done with cash on a net-basis.
 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Non-hedging derivatives
The Company enters into commitments to lend for residential mortgage loans, which commit the Company to lend funds to a potential borrower at a specific interest rate and within a specified period of time. Commitments that relate to the origination of mortgage loans that will be held for sale are considered derivative financial instruments under applicable accounting guidance. Outstanding commitments expose the Company to the risk that the price of the mortgage loans underlying the commitments may decline due to increases in mortgage interest rates from inception of the rate lock to the funding of the loan. The commitments are free-standing derivatives which are carried at fair value with changes recorded in non-interest income in the Company’s Consolidated Statements of Income.Operations. Changes in the fair value of commitments subsequent to inception are based on changes in the fair value of the underlying loan resulting from the fulfillment of the commitment and changes in the probability that the loan will fund within the terms of the commitment, which is affected primarily by changes in interest rates and the passage of time. Commitments to lend are included in discontinued operations. See Note 3 - Discontinued Operations for more information on assets and liabilities classified as discontinued operations.

Amounts included in the Consolidated Statements of IncomeOperations related to economic hedges and non-hedging derivatives were as follows:
  Years Ended December 31,
(In thousands) 2019 2018 2017
Economic hedges  
  
  
Interest rate swap on industrial revenue bond:  
  
  
Unrealized (loss)/gain recognized in other non-interest income $(248) $409
 $371
Interest rate swaps on loans with commercial loan customers:  
  
  
Unrealized gain/(loss) recognized in other non-interest income 65,098
 8,758
 (3,557)
(Unfavorable)/Favorable change in credit valuation adjustment recognized in other non-interest income (1,214) (519) (316)
Reverse interest rate swaps on loans with commercial loan customers:  
  
  
Unrealized (loss)/gain recognized in other non-interest income (65,098) (8,758) 3,557
Risk Participation Agreements:  
  
  
Unrealized gain/(loss) recognized in other non-interest income 83
 263
 (31)
Forward Commitments:  
  
  
Unrealized gain/(loss) recognized in discontinued operations 507
 (611) (123)
Realized (loss) in discontinued operations (9,195) (1,532) (1,764)
       
Non-hedging derivatives  
  
  
Commitments to lend:  
  
  
Unrealized (loss)/gain recognized in discontinued operations $(1,299) $3,358
 $5,259
Realized gain in discontinued operations 57,699
 33,982
 50,879


 Years Ended December 31,
(In thousands)202220212020
Economic hedges  
Interest rate swap on industrial revenue bond:  
Unrealized gain/(loss) recognized in other non-interest income$941 $619 $(289)
Interest rate swaps on loans with commercial loan customers:  
Unrealized (loss)/gain recognized in other non-interest income(171,272)(86,099)85,206 
Favorable/(unfavorable) change in credit valuation adjustment recognized in other non-interest income1,809 1,431 (1,516)
Reverse interest rate swaps on loans with commercial loan customers:  
Unrealized gain/(loss) recognized in other non-interest income171,272 86,099 (85,206)
Risk Participation Agreements:  
Unrealized (loss)/gain recognized in other non-interest income(521)(233)345 
Forward Commitments:  
Unrealized (loss)/gain recognized in other non-interest income(126)(186)— 
Unrealized (loss)/gain recognized in discontinued operations— — 547 
Realized (loss) in discontinued operations— — (8,205)
Non-hedging derivatives  
Commitments to lend:  
Unrealized (loss) recognized in other non-interest income$(107)$(611)$— 
Unrealized (loss) recognized in discontinued operations— — (1,893)
Realized gain in other non-interest income462 2,854 — 
Realized gain in discontinued operations— — 15,672 
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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Assets and Liabilities Subject to Enforceable Master Netting Arrangements

Interest Rate Swap Agreements (“Swap Agreements”)
The Company enters into swap agreements to facilitate the risk management strategies for commercial banking customers. The Company mitigates this risk by entering into equal and offsetting swap agreements with highly rated third party financial institutions. The swap agreements are free-standing derivatives and are recorded at fair value in the Company’s Consolidated Balance Sheets. The Company is party to master netting arrangements with its financial institution counterparties; however, the Company does not offset assets and liabilities under these arrangements for financial statement presentation purposes. The master netting arrangements provide for a single net settlement of all swap agreements, as well as collateral, in the event of default on, or termination of, any one contract. Collateral generally in the form of marketable securities is received or posted by the counterparty with net liability positions, respectively, in accordance with contract thresholds.

The Company had net asset positions with its financial institution counterparties totaling $0.6$51.2 million and $5.9$2.2 million as of December 31, 20192022 and December 31, 2018,2021, respectively. The Company had net asset positions with its commercial banking counterparties totaling $76.4$1.0 million and $21.2$76.8 million as of December 31, 20192022 and December 31, 2018,2021, respectively.

The Company had net liability positions with its financial institution counterparties totaling $78.8$1.2 million and $18.8$33.3 million as of December 31, 20192022 and December 31, 2018,2021, respectively. At December 31, 2019, theThe Company had net liability positions with its commercial banking counterparties totaling $1.1$96.1 million and $9.7$2.5 million as of December 31, 20192022 and December 31, 2018,2021, respectively. The Company has collateral posted by the Company that covered liability positions was $122.1 million and $38.2 million as of December 31, 2019 and December 31, 2018, respectively.pledged to cover this liability.
 
The following table presents the assets and liabilities subject to an enforceable master netting arrangement as of December 31, 20192022 and December 31, 2018 :2021:
 
Offsetting of Financial Assets and Derivative Assets
Gross
Amounts of
Recognized
Assets
Gross Amounts
Offset in the
Statements of
Condition
Net Amounts of Assets
Presented in the Statements of
Condition
Gross Amounts Not Offset in the Statements
of Condition
 Financial
Instruments
Cash
Collateral Received
 
(in thousands)Net Amount
As of December 31, 2022      
Interest Rate Swap Agreements:
Institutional counterparties$96,295 $(45,046)$51,249 $— $— $51,249 
Commercial counterparties975 — 975 — — 975 
Total$97,270 $(45,046)$52,224 $— $— $52,224 
  Gross
Amounts of
Recognized
Assets
 Gross Amounts
Offset in the
Statements of
Condition
 Net Amounts of Assets
Presented in the Statements of
Condition
 Gross Amounts Not Offset in the Statements
of Condition
  
     Financial
Instruments
 Cash
Collateral Received
  
(in thousands)      Net Amount
As of December 31, 2019  
  
  
  
  
  
Interest Rate Swap Agreements:
Institutional counterparties $640
 $(54) $586
 $
 $
 $586
Commercial counterparties 76,428
 (22) 76,406
 
 
 76,406
Total $77,068
 $(76) $76,992
 $
 $
 $76,992



Offsetting of Financial Liabilities and Derivative Liabilities
  Gross
Amounts of
Recognized
Liabilities
 Gross Amounts
Offset in the
Statements of
Condition
 Net Amounts of Liabilities
Presented in the Statement of
Condition
 Gross Amounts Not Offset in the Statements
of Condition
  
     Financial
Instruments
 Cash
Collateral Received
  
(in thousands)      Net Amount
As of December 31, 2019  
  
  
  
  
  
Interest Rate Swap Agreements:
Institutional counterparties $(80,024) $1,219
 $(78,805) $25,828
 $96,310
 $43,333
Commercial counterparties (1,080) 
 (1,080) 
 
 (1,080)
Total $(81,104) $1,219
 $(79,885) $25,828
 $96,310
 $42,253


Gross
Amounts of
Recognized
Liabilities
Gross Amounts
Offset in the
Statements of
Condition
Net Amounts of Liabilities
Presented in the Statement of
Condition
Gross Amounts Not Offset in the Statements
of Condition
 Financial
Instruments
Cash
Collateral Received
 
(in thousands)Net Amount
As of December 31, 2022      
Interest Rate Swap Agreements:
Institutional counterparties$(1,271)$36 $(1,235)$11,973 $— $10,738 
Commercial counterparties(102,595)6,507 (96,088)— — (96,088)
Total$(103,866)$6,543 $(97,323)$11,973 $— $(85,350)
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Offsetting of Financial Assets and Derivative Assets
Gross
Amounts of
Recognized
Assets
Gross Amounts
Offset in the
Statements of
Condition
Net Amounts of Assets
Presented in the Statements of
Condition
Gross Amounts Not Offset in the Statements
of Condition
 Financial
Instruments
Cash
Collateral Received
 
(in thousands)Net Amount
As of December 31, 2021      
Interest Rate Swap Agreements:
Institutional counterparties$2,223 $(75)$2,148 $— $— $2,148 
Commercial counterparties76,809 — 76,809 — — 76,809 
Total$79,032 $(75)$78,957 $— $— $78,957 
  Gross
Amounts of
Recognized
Assets
 Gross Amounts
Offset in the
Statements of
Condition
 Net Amounts of Assets
Presented in the Statements of
Condition
 Gross Amounts Not Offset in the Statements
of Condition
  
     Financial
Instruments
 Cash
Collateral Received
  
(in thousands)      Net Amount
As of December 31, 2018  
  
  
  
  
  
Interest Rate Swap Agreements:
Institutional counterparties $9,485
 $(3,592) $5,893
 $
 $
 $5,893
Commercial counterparties 21,345
 (157) 21,188
 
 
 21,188
Total $30,830
 $(3,749) $27,081
 $
 $
 $27,081



Offsetting of Financial Liabilities and Derivative Liabilities
  Gross
Amounts of
Recognized
Liabilities
 Gross Amounts
Offset in the
Statements of
Condition
 Net Amounts of Liabilities
Presented in the Statement of
Condition
 Gross Amounts Not Offset in the Statements
of Condition
  
     Financial
Instruments
Cash
Collateral Received
  
(in thousands)     Net Amount
As of December 31, 2018  
  
  
  
 
  
Interest Rate Swap Agreements:
Institutional counterparties $(19,949) $1,101
 $(18,848) $12,793
$25,412
 $19,357
Commercial counterparties (9,932) 187
 (9,745) 

 (9,745)
Total $(29,881) $1,288
 $(28,593) $12,793
$25,412
 $9,612


Gross
Amounts of
Recognized
Liabilities
Gross Amounts
Offset in the
Statements of
Condition
Net Amounts of Liabilities
Presented in the Statement of
Condition
Gross Amounts Not Offset in the Statements
of Condition
 Financial
Instruments
Cash
Collateral Received
 
(in thousands)Net Amount
As of December 31, 2021      
Interest Rate Swap Agreements:
Institutional counterparties$(78,146)$44,814 $(33,332)$34,896 $43,694 $45,258 
Commercial counterparties(2,461)— (2,461)— — (2,461)
Total$(80,607)$44,814 $(35,793)$34,896 $43,694 $42,797 
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F-63

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 18.16.    LEASES
A lease is defined as a contract, or part of a contract, that conveys the right to control the use of identified property, plant or equipment for a period of time in exchange for consideration. On January 1, 2019, the Company adopted ASU No. 2016-02, “Leases (Topic 842)” and all subsequent ASUs that modified Topic 842. For the Company, Topic 842 primarily affected the accounting treatment for operating lease agreements in which the Company is the lessee. See Note 1 - Summary of Significant Accounting Policies to the Consolidated Financial Statements regarding transition guidance related to the new standard.
Substantially all of the leases in which the Company is the lessee are comprised of real estate property for branches, ATM locations, and office space. Most of the Company’s leases are classified as operating leases, and therefore, were previously not recognized on the Company’s Consolidated Balance Sheets. With the adoption of Topic 842, operating lease agreements are required to be recognized on the Consolidated Balance Sheets as a right-of-use (“ROU”) asset and a corresponding lease liability. The Company’s finance leases (previously referred to as a capital lease) was previously required to be recorded on the Company’s Consolidated Balance Sheets. As these leases were previously required to be recorded on the Company’s Consolidated Balance Sheets, Topic 842 did not materially impact the accounting for the leases.
ROU assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. In determining the present value of lease payments, the Company utilized the implicit lease rate when readily determinable. As most of the Company’s leases do not provide an implicit rate, the Company used our incremental borrowing rate based on the information available at commencement date. The incremental borrowing rate is the rate of interest that the Company would have to pay to borrow on a collateralized basis over a similar term in an amount equal to the lease payments in a similar economic environment. The weighted average discount rate used to discount operating lease liabilities and finance lease liabilities at December 31, 2019 was 3.36% and 5.00%, respectively.
The Company made a policy election to exclude the recognition requirements of Topic 842 to all classes of leases with original terms of 12 months or less. Instead, the short-term lease payments are recognized in profit or loss on a straight-line basis over the lease term. At December 31, 20192022 lease expiration dates ranged from 1 month to 2117 years. The weighted average remaining lease term for operating and finance leases at December 31, 2019 was 10.3 years and 14.8 years, respectively.

The following table represents the Consolidated Balance Sheets classification of the Company’s ROUright-of-use (“ROU”) assets and lease liabilities:
(In thousands)December 31, 2022December 31, 2021
Lease Right-of-Use AssetsClassification
Operating lease right-of-use assetsOther assets$46,411 $52,180 
Finance lease right-of-use assetsPremises and equipment, net6,151 6,674 
Total Lease Right-of-Use Assets$52,562 $58,854 
Lease Liabilities
Operating lease liabilitiesOther liabilities$53,736 $55,674 
Finance lease liabilitiesOther liabilities9,306 9,862 
Total Lease Liabilities$63,042 $65,536 
(In thousands)   December 31, 2019
Lease Right-of-Use Assets Classification  
Operating lease right-of-use assets (1)
 Other assets $76,332
Finance lease right-of-use assets Premises and equipment, net 7,720
Total Lease Right-of-Use Assets   $84,052
     
Lease Liabilities    
Operating lease liabilities (1)
 Other liabilities $80,734
Finance lease liabilities Other liabilities 10,883
Total Lease Liabilities   $91,617

(1) Includes $3.5 million of operating lease right-of-use assets and $3.5 million of operating lease liabilities classified
Supplemental information related to leases was as discontinued operations.follows:

December 31, 2022December 31, 2021
Weighted-Average Remaining Lease Term (in years)
Operating leases9.39.5
Finance leases11.812.8
Weighted-Average Discount Rate
Operating leases2.56 %2.77 %
Finance leases5.00 %5.00 %
F-78

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company has lease agreements with lease and non-lease components, which are generally accounted for separately. For real estate leases, non-lease components and other non-components, such as common area maintenance charges, real estate taxes, and insurance are not included in the measurement of the lease liability since they are generally able to be segregated.

The Company does not have any material sub-lease agreements.

Lease expense for operating leases for the year ended December 31, 20192022 was $14.4$9.7 million. Variable lease components, such as consumer price index adjustments, are expensed as incurred and not included in ROU assets and operating lease liabilities.

Lease expense for operating leases for the year ended December 31, 2021 was $10.9 million. Variable lease components, such as consumer price index adjustments, are expensed as incurred and not included in ROU assets and operating lease liabilities.

Lease expense for operating leases for the year ended December 31, 2020 was $13.5 million, of which $2.8$1.2 million was related to FCLS and is reported as discontinued operations. Variable lease components, such as consumer price index adjustments, are expensed as incurred and not included in ROU assets and operating lease liabilities.
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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Supplemental cash flow information related to leases was as follows:
  Year Ended
(In thousands) December 31, 2019
Cash paid for amounts included in the measurement of lease liabilities:  
Operating cash flows from operating leases (1)
 $14,731
Operating cash flows from finance leases 553
Financing cash flows from finance leases 435
   
Right-of-use assets obtained in exchange for lease obligations:  
Operating leases (1)
 88,079
Finance leases 
(1) Includes operating cash flows from operating leases of $2.8 million related to discontinued operations.

(In thousands)December 31, 2022December 31, 2021December 31, 2020
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$9,438 $10,897 $13,750 
Operating cash flows from finance leases476 503 530 
Financing cash flows from finance leases555 528 500 
Right-of-use assets obtained in exchange for lease obligations:
Operating leases5,730 2,976 7,083 
Finance leases— — — 


The following table presents a maturity analysis of the Company’s lease liability by lease classification at December 31, 2019:2022:
(In thousands)Operating LeasesFinance Leases
2023$9,743 $1,035 
20248,225 1,037 
20256,501 1,037 
20265,480 1,037 
20274,713 1,037 
Thereafter25,313 7,149 
Total undiscounted lease payments59,975 12,332 
Less amounts representing interest(6,239)(3,026)
Lease liability$53,736 $9,306 
F-65
(In thousands) Operating Leases Finance Leases
2020 $13,763
 $1,031
2021 12,515
 1,031
2022 11,295
 1,031
2023 9,331
 1,037
2024 7,873
 1,037
Thereafter 40,924
 10,260
Total undiscounted lease payments (1)
 95,701
 15,427
Less amounts representing interest (1)
 (14,967) (4,544)
Lease liability (1)
 $80,734
 $10,883
(1) Includes $3.5 million of discontinued operations.

F-79

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 19.17. OTHER COMMITMENTS, CONTINGENCIES, AND OFF-BALANCE SHEET ACTIVITIES

In March 2020, the World Health Organization declared a novel strain of coronavirus ("COVID-19") a global pandemic and the United States declared a National Public Health Emergency. The impact of the COVID-19 pandemic is fluid and continues to evolve, which is adversely affecting some of the Company’s clients. The continuing impact of the COVID-19 pandemic on the Company’s business, financial condition and results of operations is currently uncertain and will depend on various developments and other factors, including, among others, the duration and scope of the pandemic, as well as governmental, regulatory and private sector responses to the pandemic, and the associated impacts on the economy, financial markets, and our clients, employees, and vendors.

The Company’s business, financial condition and results of operations generally rely upon the ability of the Company’s borrowers to repay their loans, the value of collateral underlying the Company’s secured loans, and demand for loans and other products and services the Company offers, which are highly dependent on the business environment in the Company’s primary markets where it operates and in the United States as a whole.

These circumstances could cause the Company to experience a material adverse effect on our business operations, asset valuations, financial condition, results of operations and prospects. Material adverse impacts may include all or a combination of valuation impairments on the Company’s intangible assets, investments, loans, loan servicing rights, deferred tax assets, lease right-of-use assets, or counter-party risk derivatives.

Beginning in March 2020, the Company offered three-month payment deferrals for customers with a current payment status who were negatively impacted by economic disruption caused by the COVID-19 pandemic. As of December 31, 2022, the Company had 1 active modified loan outstanding with a carrying value of $12.4 million. As of December 31, 2021, the Company had 19 active modified loans outstanding with a carrying value of $14.4 million, which excluded loans returning to payment or awaiting evaluation for further deferral. The Company continues to accrue interest on these loans during the deferral period. In accordance with interagency guidance issued in March 2020 and Section 4013 (Temporary Relief from Troubled Debt Restructurings) of the CARES Act, these short-term deferrals are not considered troubled debt restructurings (“TDRs”) unless the borrower was previously experiencing financial difficulty. In addition, the risk-ratings on COVID-19 modified loans did not automatically change as a result of payment deferrals, and these loans will not be considered past due until after the deferral period is over and scheduled payments resume. Section 4013 (Temporary Relief from Troubled Debt Restructurings) of the CARES Act expired on December 31, 2021.



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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Credit Related Financial Instruments. The Company is a party to financial instruments with off-balance-sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby letters of credit. Such commitments involve, to varying degrees, elements of credit, and interest rate risk in excess of the amount recognized in the accompanying Consolidated Balance Sheets.

The Company’s exposure to credit loss in the event of non-performance by the other party to the financial instrument is represented by the contractual amount of these commitments. The Company uses the same credit policies in making commitments as it does for on-balance-sheet instruments. A summary of financial instruments outstanding whose contract amounts represent credit risk is as follows at year-end:
(In thousands)20222021
Commitments to originate new loans$305,474 $588,034 
Unused funds on commercial and other lines of credit966,523 902,598 
Unadvanced funds on home equity lines of credit336,924 334,784 
Unadvanced funds on construction and real estate loans694,091 340,336 
Standby letters of credit21,387 14,475 
Total$2,324,399 $2,180,227 
(In thousands) 2019 2018
Commitments to originate new loans (1)
 $143,812
 $202,789
Unused funds on commercial and other lines of credit 850,761
 831,853
Unadvanced funds on home equity lines of credit 384,723
 332,359
Unadvanced funds on construction and real estate loans 440,599
 424,347
Standby letters of credit 15,527
 17,295
Total $1,835,422
 $1,808,643

(1) Includes discontinued operations of $132.7 million and $134.5 million for 2019 and 2018, respectively.

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. The commitments for lines of credit may expire without being drawn upon. Therefore, the total commitment amounts do not necessarily represent future cash requirements. The Company evaluates each customer’s creditworthiness on a case-by-case basis.

Standby letters of credit are conditional commitments issued by the Company to guarantee the performance of a customer to a third party. These letters of credit are primarily issued to support borrowing arrangements. The credit risk involved in issuing letters of credit is essentially the same as that involved in extending loan facilities to customers. The Company considers standby letters of credit to be guarantees and the amount of the recorded liability related to such guarantees was not material at year-end 20192022 and 2018.2021.

Employment and Change in Control Agreements. The Company and the Bank have change in control agreements with several officers which provide a severance payment in the event employment is terminated in conjunction with a defined change in control.

Legal Claims. Various legal claims arise from time to time in the normal course of business. As of December 31, 2019,2022, neither the Company nor the Bank was involved in any pending legal proceedings believed by management to be material, that are not accrued for, to the Company’s financial condition or results of operations. As of December 31, 2019, the Company had litigation accrual of $2.0 million. As of December 31, 2018, the Company had litigation accrual of $3.0 million.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 20.18.    SHAREHOLDERS’ EQUITY AND EARNINGS PER COMMON SHARE

Minimum Regulatory Capital Requirements
The Company and Bank are subject to various regulatory capital requirements administered by the federal and state banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if imposed, could have a direct material impact on the Company’s Consolidated Financial Statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Company and Bank must meet specific capital guidelines that involve quantitative measures of its assets, liabilities and certain off-balance-sheet items as calculated under regulatory accounting practices. The capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weighting and other factors.

Quantitative measures established by regulation to ensure capital adequacy require the Company and Bank to maintain minimum amounts and ratios (set forth in the following table) of total and Tier 1 capital (as defined in the regulations) to risk-weighted assets (as defined) and of Tier 1 capital to average assets (as defined). As of year-end 20192022 and 2018,2021, the Bank and the Company met the capital adequacy requirements. Regulators may set higher expected capital requirements in some cases based on their examinations.

Effective January 1, 2015, the Company and the Bank became subject to the Basel III rule that requires the Company and the Bank to assess their Common equity tier 1 capital to risk weighted assets and the Company and the Bank each exceed the minimum to be well capitalized. In addition, the final capital rules added mechanism for the maintenance of a conservation buffer, composed of Common equity tier 1 capital, of 2.5% of risk-weighted assets, to be phased in over three years and applied to the Common equity tier 1 risk-based capital ratio, the Tier 1 risk-based capital ratio and the Total risk-based capital ratio. Accordingly, banking organizations, on a fully phased in basis no later than January 1, 2019, must maintain a minimum Common equity tier 1 risk-based capital ratio of 7.0%, a minimum Tier 1 risk-based capital ratio of 8.5%, and a minimum Total risk-based capital ratio of 10.5%. The required minimum conservation buffer began to be phased in incrementally, starting at 0.625% on January 1, 2016, increased to 1.25% on January 1, 2017, increased to 1.875% on January 1, 2018 and increased to 2.5% on January 1, 2019. The final capital rules impose restrictions on capital distributions and certain discretionary cash bonus payments if the minimum capital conservation buffer is not met.

At December 31, 2019,2022, the capital levels of both the Company and the Bank exceeded all regulatory capital requirements and their regulatory capital ratios were above the minimum levels. The capital levels of both the Company and the Bank at December 31, 20182022 also exceeded the minimum capital requirements including the currently applicable BASEL III capital conservation buffer of 1.875%.

As of year-end 20192022 and 2018,2021, the Bank met the conditions to be classified as “well capitalized” under the relevant regulatory framework. To be categorized as well capitalized, an institution must maintain minimum total risk-based, Tier 1 risk-based, and Tier 1 leverage ratios as set forth in the following tables.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company and Bank’s actual and required capital amounts were as follows:
Minimum
Capital
Requirement
 Actual
(Dollars in thousands)AmountRatioAmountRatio
December 31, 2022    
Company (Consolidated)    
Total capital to risk-weighted assets$1,336,029 14.60 %$732,070 8.00 %
Common Equity Tier 1 Capital to risk weighted assets1,130,522 12.35 411,789 4.50 
Tier 1 capital to risk-weighted assets1,152,808 12.60 549,052 6.00 
Tier 1 capital to average assets1,152,808 10.18 366,035 4.00 
Total risk-weighted assets9,150,869 N/AN/AN/A
December 31, 2021
Company (Consolidated)
Total capital to risk-weighted assets$1,359,470 17.32 %$628,026 8.00 %
Common Equity Tier 1 Capital to risk weighted assets1,178,497 15.01 353,265 4.50 
Tier 1 capital to risk-weighted assets1,200,732 15.30 471,020 6.00 
Tier 1 capital to average assets1,200,732 10.49 314,013 4.00 
Total risk-weighted assets7,850,331 N/AN/AN/A
      
Minimum
Capital
Requirement
 
Minimum to be Well
Capitalized Under
Prompt Corrective
Action Provisions
  Actual  
(Dollars in thousands) Amount Ratio Amount Ratio Amount Ratio
December 31, 2019  
  
  
  
  
  
Company (Consolidated)  
  
  
  
  
  
Total capital to risk-weighted assets $1,321,910
 13.73% $770,294
 8.00% N/A
 N/A
Common Equity Tier 1 Capital to risk weighted assets 1,161,800
 12.07
 433,290
 4.50
 N/A
 N/A
Tier 1 capital to risk-weighted assets 1,183,932
 12.30
 577,720
 6.00
 N/A
 N/A
Tier 1 capital to average assets 1,183,932
 9.33
 385,147
 4.00
 N/A
 N/A
Bank  
  
  
  
  
  
Total capital to risk-weighted assets $1,233,278
 12.82% $769,327
 8.00% $961,659
 10.00%
Common Equity Tier 1 Capital to risk weighted assets 1,169,535
 12.16
 432,747
 4.50
 625,079
 6.50
Tier 1 capital to risk-weighted assets 1,169,535
 12.16
 576,996
 6.00
 769,327
 8.00
Tier 1 capital to average assets 1,169,535
 9.14
 384,664
 4.00
 480,830
 5.00
December 31, 2018  
  
  
  
  
  
Company (Consolidated)  
  
  
  
  
  
Total capital to risk-weighted assets $1,172,120
 12.99% $721,605
 8.00% N/A
 N/A
Common Equity Tier 1 Capital to risk weighted assets 1,029,724
 11.42
 405,903
 4.50
 N/A
 N/A
Tier 1 capital to risk-weighted assets 1,043,898
 11.57
 541,203
 6.00
 N/A
 N/A
Tier 1 capital to average assets 1,043,898
 9.04
 360,802
 4.00
 N/A
 N/A
Bank  
  
  
  
  
  
Total capital to risk-weighted assets $1,100,783
 12.21% $721,185
 8.00% $901,481
 10.00%
Common Equity Tier 1 Capital to risk weighted assets 1,043,401
 11.57
 405,667
 4.50
 585,963
 6.50
Tier 1 capital to risk-weighted assets 1,043,401
 11.57
 540,889
 6.00
 721,185
 8.00
Tier 1 capital to average assets 1,043,401
 9.04
 360,593
 4.00
 450,741
 5.00


Minimum
Capital
Requirement
Minimum to be Well
Capitalized Under
Prompt Corrective
Action Provisions
 Actual
(Dollars in thousands)AmountRatioAmountRatioAmountRatio
December 31, 2022
Bank   
Total capital to risk-weighted assets$1,239,722 13.56 %$731,259 8.00 %$914,074 10.00 %
Common Equity Tier 1 Capital to risk weighted assets1,155,280 12.64 411,333 4.50 594,148 6.50 
Tier 1 capital to risk-weighted assets1,155,280 12.64 548,444 6.00 731,259 8.00 
Tier 1 capital to average assets1,155,280 10.20 365,629 4.00 457,037 5.00 
Total risk-weighted assets9,140,737 N/AN/AN/AN/AN/A
December 31, 2021      
Bank
Total capital to risk-weighted assets$1,244,604 15.87 %$627,478 8.00 %$784,348 10.00 %
Common Equity Tier 1 Capital to risk weighted assets1,160,458 14.80 352,956 4.50 509,826 6.50 
Tier 1 capital to risk-weighted assets1,160,458 14.80 470,609 6.00 627,478 8.00 
Tier 1 capital to average assets1,160,458 10.13 313,739 4.00 392,174 5.00 
Total risk-weighted assets7,843,477 N/AN/AN/AN/AN/A


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Common stock
The Bank is subject to dividend restrictions imposed by various regulators, including a limitation on the total of all dividends that the Bank may pay to the Company in any calendar year. The total of all dividends shall not exceed the Bank’s net income for the current year (as defined by statute), plus the Bank’s net income retained for the two previous years, without regulatory approval. Dividends from the Bank are an important source of funds to the Company to make dividend payments on its common and preferred stock, to make payments on its borrowings, and for its other cash needs. The ability of the Company and the Bank to pay dividends is dependent on regulatory policies and regulatory capital requirements. The ability to pay such dividends in the future may be adversely affected by new legislation or regulations, or by changes in regulatory policies relating to capital, safety and soundness, and other regulatory concerns.

The payment of dividends by the Company is subject to Delaware law, which generally limits dividends to an amount equal to an excess of the net assets of a company (the amount by which total assets exceed total liabilities) over statutory capital, or if there is no excess, to the Company’s net profits for the current and/or immediately preceding fiscal year.

Preferred stock
The Company previously issued Series B Non-Voting Preferred Stock. Each preferred share is convertible into 2 shares of the Company's common stock under specified conditions. The shares are considered participating, but do not maintain preferential treatment over common shares. Proportional dividends on the preferred shares are not payable unless also declared for common shares. As of year-end 2019, 522 thousand preferred shares were issued and outstanding.

Accumulated other comprehensive income
Year-end components of accumulated other comprehensive (loss)/income are as follows:
(In thousands) 2019 2018
Other accumulated comprehensive income/(loss), before tax:  
  
Net unrealized holding gain/(loss) on AFS securities $19,263
 $(15,267)
Net unrealized holding (loss) on pension plans (3,023) (2,753)
     
Income taxes related to items of accumulated other comprehensive (loss)/income:  
  
Net unrealized holding (gain)/loss on AFS securities (5,059) 3,814
Net unrealized holding loss on pension plans 812
 736
Accumulated other comprehensive income/(loss) $11,993
 $(13,470)


(In thousands)20222021
Other accumulated comprehensive (loss), before tax:  
Net unrealized holding (loss) on AFS securities$(236,887)$(1,806)
Net (loss) on effective cash flow hedging derivatives(6,667)— 
Net unrealized holding (loss) on pension plans(844)(2,518)
Income taxes related to items of accumulated other comprehensive (loss)/income:  
Net unrealized holding loss on AFS securities61,329 407 
Net loss on effective cash flow hedging derivatives1,789 — 
Net unrealized holding loss on pension plans228 674 
Accumulated other comprehensive (loss)$(181,052)$(3,243)
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the components of other comprehensive (loss)/income for the years ended December 31, 2019, 2018,2022, 2021, and 2017:2020:
(In thousands)Before TaxTax EffectNet of Tax
Year Ended December 31, 2022   
Net unrealized holding (loss) on AFS securities:   
Net unrealized (loss) arising during the period$(235,075)$60,920 $(174,155)
Less: reclassification adjustment for (losses) realized in net income(2)
Net unrealized holding (loss) on AFS securities(235,081)60,922 (174,159)
Net loss on cash flow hedging derivatives:   
Net unrealized gain arising during the period(6,667)1,789 (4,878)
Less: reclassification adjustment for (losses) realized in net income— — — 
Net (loss) on cash flow hedging derivatives(6,667)1,789 (4,878)
Net unrealized holding (loss) on pension plans   
Net unrealized gain arising during the period1,674 (446)1,228 
Less: reclassification adjustment for (losses) realized in net income— — — 
Net unrealized holding (loss) on pension plans1,674 (446)1,228 
Other comprehensive loss$(240,074)$62,265 $(177,809)
(In thousands)Before TaxTax EffectNet of Tax
Year Ended December 31, 2021   
Net unrealized holding (loss) on AFS securities:   
Net unrealized (loss) arising during the period$(46,794)$11,937 $(34,857)
Less: reclassification adjustment for gains realized in net income— — — 
Net unrealized holding (loss) on AFS securities(46,794)11,937 (34,857)
Net unrealized holding (loss) on pension plans   
Net unrealized (loss) arising during the period993 (250)743 
Less: reclassification adjustment for (losses) realized in net income— — — 
Net unrealized holding (loss) on pension plans993 (250)743 
Other comprehensive (loss)$(45,801)$11,687 $(34,114)
(In thousands)Before TaxTax EffectNet of Tax
Year Ended December 31, 2020   
Net unrealized holding gain on AFS securities:   
Net unrealized gain arising during the period$25,721 $(6,470)$19,251 
Less: reclassification adjustment for gains realized in net income(5)(4)
Net unrealized holding gain on AFS securities25,726 (6,471)19,255 
Net unrealized holding (loss) on pension plans   
Net unrealized (loss) arising during the period(489)112 (377)
Less: reclassification adjustment for (losses) realized in net income— — — 
Net unrealized holding loss on pension plans(489)112 (377)
Other comprehensive income$25,237 $(6,359)$18,878 
F-71
(In thousands) Before Tax Tax Effect Net of Tax
Year Ended December 31, 2019  
  
  
Net unrealized holding gain on AFS securities:  
  
  
Net unrealized gain arising during the period $34,591
 $(8,890) $25,701
Less: reclassification adjustment for gains realized in net income 61
 (17) 44
Net unrealized holding gain on AFS securities 34,530
 (8,873) 25,657
       
Net unrealized holding (loss) on pension plans  
  
  
Net unrealized (loss) arising during the period (270) 76
 (194)
Less: reclassification adjustment for (losses) realized in net income 
 
 
Net unrealized holding (loss) on pension plans (270) 76
 (194)
Other comprehensive gain $34,260
 $(8,797) $25,463
(In thousands) Before Tax Tax Effect Net of Tax
Year Ended December 31, 2018  
  
  
Net unrealized holding (loss) on AFS securities:  
  
  
Net unrealized (loss) arising during the period $(16,917) $4,419
 $(12,498)
Less: reclassification adjustment for gains realized in net income 6
 (2) 4
Net unrealized holding (loss) on AFS securities (16,923) 4,421
 (12,502)
       
Net unrealized holding (loss) on pension plans  
  
  
Net unrealized gain arising during the period 135
 (54) 81
Less: reclassification adjustment for (losses) realized in net income (201) 54
 (147)
Net unrealized holding gain on pension plans 336
 (108) 228
Other comprehensive (loss) $(16,587) $4,313
 $(12,274)
Less: reclassification related to adoption of ASU 2016-01 8,379
 (2,126) 6,253
Less: reclassification related to adoption of ASU 2018-02 
 (896) (896)
Total change to accumulated other comprehensive (loss) $(24,966) $7,335
 $(17,631)

(In thousands) Before Tax Tax Effect Net of Tax
Year Ended December 31, 2017  
  
  
Net unrealized holding gain on AFS securities:  
  
  
Net unrealized (loss) arising during the period $(2,544) $1,075
 $(1,469)
Less: reclassification adjustment for gains realized in net income 12,598
 (4,535) 8,063
Net unrealized holding gain on AFS securities (15,142) 5,610
 (9,532)
       
Net (loss) on cash flow hedging derivatives:  
  
  
Net unrealized (loss) arising during the period (449) 180
 (269)
Less: reclassification adjustment for (losses) realized in net income (7,022) 2,769
 (4,253)
Net gain on cash flow hedging derivatives 6,573
 (2,589) 3,984
       
Net unrealized holding (loss) on pension plans  
  
  
Net unrealized (loss) arising during the period (311) 124
 (187)
Less: reclassification adjustment for (losses) realized in net income (217) 87
 (130)
Net unrealized holding (losses) on pension plans (94) 37
 (57)
Other comprehensive (loss) $(8,663) $3,058
 $(5,605)


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the changes in each component of accumulated other comprehensive (loss)/income, for the years ended December 31, 2019, 2018,2022, 2021, and 2017:2020:
(in thousands)Net unrealized holding gain (loss) on AFS SecuritiesNet loss on effective cash flow hedging derivativesNet unrealized holding gain (loss) on pension plansTotal
Year Ended December 31, 2022    
Balance at Beginning of Year$(1,398)$— $(1,845)$(3,243)
Other comprehensive (loss)/income before reclassifications(174,155)(4,878)1,228 (177,805)
Amounts reclassified from accumulated other comprehensive income— — 
Total other comprehensive (loss)/income(174,159)(4,878)1,228 (177,809)
Balance at End of Period$(175,557)$(4,878)$(617)$(181,052)
Year Ended December 31, 2021    
Balance at Beginning of Year$33,459 $— $(2,588)$30,871 
Other comprehensive income/(loss)/income before reclassifications(34,857)— 743 (34,114)
Amounts reclassified from accumulated other comprehensive income— — — — 
Total other comprehensive (loss)/income(34,857)— 743 (34,114)
Balance at End of Period$(1,398)$— $(1,845)$(3,243)
Year Ended December 31, 2020    
Balance at Beginning of Year$14,204 $— $(2,211)$11,993 
Other comprehensive income/(loss) before reclassifications19,251 — (377)18,874 
Amounts reclassified from accumulated other comprehensive income(4)— — (4)
Total other comprehensive income/(loss)19,255 — (377)18,878 
Balance at End of Period$33,459 $— $(2,588)$30,871 
(in thousands) Net unrealized holding gain (loss) on AFS Securities Net loss on effective cash flow hedging derivatives Net unrealized holding gain (loss) on pension plans Total
Year Ended December 31, 2019  
  
  
  
Balance at Beginning of Year $(11,453) $
 $(2,017) $(13,470)
Other comprehensive gain/(loss) before reclassifications 25,701
 
 (194) 25,507
Amounts reclassified from accumulated other comprehensive income 44
 
 
 44
Total other comprehensive (loss)/income 25,657
 
 (194) 25,463
Balance at End of Period $14,204
 $
 $(2,211) $11,993
         
Year Ended December 31, 2018  
  
  
  
Balance at Beginning of Year $6,008
 $
 $(1,847) $4,161
Other comprehensive gain/(loss) before reclassifications (12,498) 
 81
 (12,417)
Amounts reclassified from accumulated other comprehensive income 4
 
 (147) (143)
Total other comprehensive (loss)/income (12,502) 
 228
 (12,274)
Less: amounts reclassified from accumulated other
comprehensive income (loss) related to adoption of ASU 2016-01 and ASU 2018-02
 4,959
 
 398
 5,357
Balance at End of Period $(11,453) $
 $(2,017) $(13,470)
         
Year Ended December 31, 2017  
  
  
  
Balance at Beginning of Year $15,540
 $(3,984) $(1,790) $9,766
Other comprehensive gain/(loss) Before reclassifications (1,469) (269) (187) (1,925)
Amounts reclassified from accumulated other comprehensive income 8,063
 (4,253) (130) 3,680
Total other comprehensive income (9,532) 3,984
 (57) (5,605)
Balance at End of Period $6,008
 $
 $(1,847) $4,161
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the amounts reclassified out of each component of accumulated other comprehensive (loss)/income for the years ended December 31, 2019, 2018,2022, 2021, and 2017:2020:
    Affected Line Item in the
Statement Where Net Income
Is Presented
 Years Ended December 31,
(in thousands)202220212020
Realized gains/(losses) on AFS securities:
 $$— $(5)Non-interest income
 (2)— Tax expense
 — (4) 
Realized (losses) on cash flow hedging derivatives:
— — — Interest expense
— — — Non-interest income
 — — — Non-interest expense
 — — — Tax benefit
 — — —  
Realized (losses) on pension plans:
— — — Non-interest expense
— — — Tax expense
— — — 
Total reclassifications for the period$$— $(4) 
        Affected Line Item in the
Statement Where Net Income
Is Presented
  Years Ended December 31, 
(in thousands) 2019 2018 2017 
Realized gains/(losses) on AFS securities:
  $61
 $6
 $12,598
 Non-interest income
  (17) (2) (4,535) Tax expense
  44
 4
 8,063
  
Realized (losses) on cash flow hedging derivatives:
  
 
 (393) Interest expense
  
 
 (6,629) Non-interest income
  
 
 
 Non-interest expense
  
 
 2,769
 Tax benefit
  
 
 (4,253)  
Realized (losses) on pension plans        
  
 (201) (217) Non-interest expense
  
 54
 87
 Tax expense
  
 (147) (130)  
Total reclassifications for the period $44
 $(143) $3,680
  
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EarningsEarnings/(Loss) Per Common Share
Basic earningsearnings/(loss) per common share (“EPS”) excludes dilution and is computed by dividing net income applicable to common stock by the weighted average number of common shares outstanding for the year. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock (such as stock options) were exercised or converted into additional common shares that would then share in the earnings of the entity. Diluted EPS is computed by dividing net income applicable to common stock by the weighted average number of common shares outstanding for the year, plus an incremental number of common-equivalent shares computed using the treasury stock method.

EarningsEarnings/(loss) per common share has been computed based on the following (average diluted shares outstanding is calculated using the treasury stock method):
  Years Ended December 31,
(In thousands, except per share data) 2019 2018 2017
Net income from continuing operations $101,521
 $109,219
 $49,116
Net (loss)/income from discontinued operations (4,071) (3,454) 6,131
Net income $97,450
 $105,765
 $55,247
       
Average number of common shares issued 49,782
 46,212
 40,627
Less: average number of treasury shares 1,142
 810
 963
Less: average number of unvested stock award shares 420
 421
 437
Plus: average participating preferred shares 1,043
 1,043
 229
Average number of basic common shares outstanding 49,263
 46,024
 39,456
Plus: dilutive effect of unvested stock award shares 122
 180
 202
Plus: dilutive effect of stock options outstanding 36
 27
 37
Average number of diluted common shares outstanding 49,421
 46,231
 39,695
       
Basic earnings per share:  
  
  
Continuing Operations $2.06
 $2.38
 $1.24
Discontinued operations (0.08) (0.08) 0.16
Basic earning per common share $1.98
 $2.30
 $1.40
       
Diluted earnings per share:  
  
  
Continuing Operations $2.05
 $2.36
 $1.24
Discontinued operations (0.08) (0.07) 0.15
Diluted earnings per common share $1.97
 $2.29
 $1.39

 Years Ended December 31,
(In thousands, except per share data)202220212020
Net income/(loss) from continuing operations$92,533 $118,664 $(513,175)
Net (loss) from discontinued operations— — (19,842)
Net income/(loss)$92,533 $118,664 $(533,017)
Average number of common shares issued51,903 51,903 51,903 
Less: average number of treasury shares5,577 1,951 1,569 
Less: average number of unvested stock award shares762 712 505 
Plus: average participating preferred shares— — 441 
Average number of basic common shares outstanding45,564 49,240 50,270 
Plus: dilutive effect of unvested stock award shares345 309 — 
Plus: dilutive effect of stock options outstanding— 
Average number of diluted common shares outstanding45,914 49,554 50,270 
Basic earnings/(loss) per share:   
Continuing Operations$2.03 $2.41 $(10.21)
Discontinued operations— — (0.39)
Basic earnings/(loss) per common share$2.03 $2.41 $(10.60)
Diluted earnings/(loss) per share:   
Continuing Operations$2.02 $2.39 $(10.21)
Discontinued operations— — (0.39)
Diluted earnings/(loss) per common share$2.02 $2.39 $(10.60)
 
For the year ended 2019, 612022, 64 thousand options were anti-dilutive and therefore excluded from the earnings per share calculations.For the year ended 2021, 88 thousand options were anti-dilutive and therefore excluded from the earnings per share calculations. ForDue to the year ended 2018, 38 thousandnet loss in 2020, all unvested restricted stock and options were considered anti-dilutive and therefore excluded from the earnings per share calculations. For the year ended 2017, 55 thousand options were anti-dilutive and therefore excluded from the earnings per share calculations.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 21.19.    STOCK-BASED COMPENSATION PLANS

The 20182022 Equity Incentive Plan (the “2018“2022 Plan”) permits the granting of a combination of Restricted Stock awards and incentive and non-qualified stock options (“Stock Options”) to employees and directors. A total of 1.01.2 million shares was authorized under the Plan. Awards may be granted as either Restricted Stock or Stock Options provided that any shares that are granted as Restricted Stock are counted against the share limit set forth as (1) 3one for every one share of Restricted Stock granted and (2) 1one for every one share of Stock Option granted. As of the 20182022 Plan's effective date, all expired, canceled, and forfeited shares under the 20132018 Plan are included in the 20182022 Plan's available shares. As of year-end 2019,2022, the Company had the ability to grant approximately 1.11.5 million shares under this plan.

A summary of activity in the Company’s stock compensation plans is shown below:
 Non-vested Stock
Awards Outstanding
Stock Options Outstanding
(Shares in thousands)Number of SharesWeighted- Average
Grant Date
Fair Value
Number of SharesWeighted- Average Exercise Price
Balance, December 31, 2021710 $20.16 80 $25.21 
Granted328 28.75 — — 
Acquired— — — — 
Stock options exercised— — (12)22.97 
Stock awards vested(236)21.80 — — 
Forfeited(98)26.03 — — 
Expired— — (19)23.38 
Balance, December 31, 2022704 $22.85 49 $25.62 
  Non-vested Stock
Awards Outstanding
 Stock Options Outstanding
(Shares in thousands) Number of Shares Weighted- Average
Grant Date
Fair Value
 Number of Shares Weighted- Average Exercise Price
Balance, December 31, 2018 371
 $33.63
 31
 $10.82
Granted 299
 29.47
 
 
Acquired 
 
 133
 23.99
Stock options exercised 
 
 (11) 17.29
Stock awards vested (155) 31.13
 
 
Forfeited (65) 33.34
 
 
Expired 
 
 
 
Balance, December 31, 2019 450
 $32.47
 153
 $22.00


Stock Awards
The total compensation cost for stock awards recognized as expense was $4.8$7.3 million, $4.8$4.2 million, and $5.3$4.7 million, in the years 2019, 2018,2022, 2021, and 2017,2020, respectively. The total recognized tax benefit associated with this compensation cost was $1.3$2.0 million, $1.3$1.0 million, and $2.0$1.2 million, respectively.

The weighted average fair value of stock awards granted was $29.47, $37.87,$28.75, $20.22, and $35.84$16.69 in 2019, 2018,2022, 2021, and 2017,2020, respectively. Stock awards vest over periods up to five years and are valued at the closing price of the stock on the grant date. Certain awards vest based on the Company's performance over established measurement periods. The total fair value of stock awards vested during 2019, 2018,2022, 2021, and 20172020 was $4.8$5.1 million, $4.8$4.3 million, and $4.4$5.2 million respectively. The unrecognized stock-based compensation expense related to unvested stock awards was $8.5$8.6 million as of year-end 2019.2022. This amount is expected to be recognized over a weighted average period of two years.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Option Awards
Option awards are granted with an exercise price equal to the market price of the Company’s stock at the date of grant, and vest over periods up to five years. The options grant the holder the right to acquire a share of the Company’s common stock for each option held, and have a contractual life of ten years. As of year-end 2019,2022, the weighted average remaining contractual term for options outstanding is twothree years.

The Company generally issues shares from treasury stock as options are exercised. The fair value of each option grant is estimated on the date of grant using the Black-Scholes option-pricing model. The expected dividend yield and expected term are based on management estimates. The expected volatility is based on historical volatility. The risk-free interest rates for the expected term are based on the U.S. Treasury yield curve in effect at the time of the grant. The Company acquired options in the SI Financial Group transaction in 2019, but did not grant additional options during the year. The Company did not grant options during 2018 or 2017.2022 and 2021.

The total intrinsic value of options exercised was $149$62 thousand, $855$102 thousand, and $363$246 thousand for the years 2019, 2018,2022, 2021, and 2017,2020, respectively. During 2019, theThe expense pertaining to options vesting was $93 thousand. There was 0 expense pertaining to options vesting in 2018 or 2017.$13 thousand, $14 thousand, and $96 thousand for the years 2022, 2021, and 2020, respectively. The tax benefit associated with stock option expense in 2019for 2022, 2021 and 2020 was $3 thousand, $4 thousand, and $25 thousand. There was 0 tax benefit associated with stock option expense in 2018 or 2017.thousand, respectively. The unrecognized stock-based compensation expense related to unvested stock options as of year-end 20192022, 2021 and 2020 was $124 thousand. There was 0 unrecognized stock-based compensation expense related to unvested stock options as of year-ends 2018$1 thousand, $14 thousand, and 2017.

$27 thousand, respectively.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 22.20.    FAIR VALUE MEASUREMENTS

A description of the valuation methodologies used for instruments measured at fair value, as well as the general classification of such instruments pursuant to the valuation hierarchy, is set forth below. These valuation methodologies were applied to all of the Company’s financial assets and financial liabilities that are carried at fair value, including assets classified as discontinued operations on the consolidated balance sheets. See Note 3 - Discontinued Operations for more information on assets and liabilities classified as discontinued operations.

Recurring Fair Value Measurements of Financial Instruments
The following table summarizes assets and liabilities measured at fair value on a recurring basis as of year-end 20192022 and 20182021 segregated by the level of the valuation inputs within the fair value hierarchy utilized to measure fair value:
 December 31, 2022
(In thousands)Level 1
Inputs
Level 2
Inputs
Level 3
Inputs
Total
Fair Value
Trading security$— $— $6,708 $6,708 
Available-for-sale securities:    
U.S Treasuries11,973 — — 11,973 
Municipal bonds and obligations— 63,335 — 63,335 
Agency collateralized mortgage obligations— 531,945 — 531,945 
Agency residential mortgage-backed securities— 546,313 — 546,313 
Agency commercial mortgage-backed securities— 228,468 — 228,468 
Corporate bonds— 36,510 4,000 40,510 
Other bonds and obligations— 656 — 656 
Marketable equity securities12,856 — — 12,856 
Loans held for investment— — 605 605 
Loans held for sale— 942 — 942 
Derivative assets— 54,216 25 54,241 
Capitalized servicing rights— — 1,846 1,846 
Derivative liabilities— 97,030 — 97,030 
 December 31, 2021
 Level 1Level 2Level 3Total
(In thousands)InputsInputsInputsFair Value
Trading security$— $— $8,354 $8,354 
Securities available for sale:
U.S Treasuries— 59,973 — 59,973 
Municipal bonds and obligations— 77,177 — 77,177 
Agency collateralized mortgage obligations— 688,336 — 688,336 
Agency residential mortgage-backed securities— 705,859 — 705,859 
Agency commercial mortgage-backed securities— 300,580 — 300,580 
Corporate bonds— 41,630 4,030 45,660 
Marketable equity securities14,798 655 — 15,453 
Loans held for investment at fair value— — 1,200 1,200 
Loans held for sale— 6,110 — 6,110 
Derivative assets— 79,270 258 79,528 
Capitalized servicing rights— — 1,966 1,966 
Derivative liabilities— 35,194 — 35,194 
  December 31, 2019
(In thousands) Level 1
Inputs
 Level 2
Inputs
 Level 3
Inputs
 Total
Fair Value
Trading security $
 $
 $10,769
 $10,769
Available-for-sale securities:  
  
  
  
Municipal bonds and obligations 
 110,138
 
 110,138
Agency collateralized mortgage obligations 
 748,812
 
 748,812
Agency residential mortgage-backed securities 
 147,744
 
 147,744
Agency commercial mortgage-backed securities 
 147,096
 
 147,096
Corporate bonds 
 73,610
 42,966
 116,576
Other bonds and obligations 
 41,189
 
 41,189
Marketable equity securities 40,499
 1,057
 
 41,556
Loans held for sale (1)
 
 140,280
 
 140,280
Derivative assets (1)
 
 77,562
 2,628
 80,190
Capitalized servicing rights (1)
 
 
 12,299
 12,299
Derivative liabilities (1)
 227
 80,454
 
 80,681
 (1) Includes assets and liabilities classified as discontinued operations.
  December 31, 2018
(In thousands) Level 1
Inputs
 Level 2
Inputs
 Level 3
Inputs
 Total
Fair Value
Trading security $
 $
 $11,212
 $11,212
Available-for-sale securities:  
  
  
  
Municipal bonds and obligations 
 111,207
 
 111,207
Agency collateralized mortgage obligations 
 930,884
 
 930,884
Agency residential mortgage-backed securities 
 170,321
 
 170,321
Agency commercial mortgage-backed securities 
 58,925
 
 58,925
Corporate bonds 
 119,956
 
 119,956
Other bonds and obligations 
 8,354
 
 8,354
Marketable equity securities 56,074
 564
 
 56,638
Loans held for sale (1)
 
 96,233
 
 96,233
Derivative assets (1)
 
 31,727
 3,927
 35,654
Capitalized servicing rights (1)
 
 
 11,485
 11,485
Derivative liabilities (1)
 734
 33,239
 
 33,973

(1) Includes assets and liabilities classified as discontinued operations.


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During the year ended December 31, 2019,2022, there were no transfers between Level 1, 2 and 3. During the year ended December 31, 2021, the Company had 4 transfersone transfer totaling $44.0$4.0 million in corporate bonds from Level 2 to Level 3 based on recent inactivity in the market related to pricing information for similar bonds. ThereDuring the year ended December 31, 2022, there were 0no transfers between Level 1, 2 and 3 during the years ended December 31, 2018 and 2017.3.

Trading Security at Fair Value. The Company holds 1one security designated as a trading security. It is a tax advantaged economic development bond issued to the Company by a local nonprofit which provides wellness and health programs. The determination of the fair value for this security is determined based on a discounted cash flow methodology. Certain inputs to the fair value calculation are unobservable and there is little to no market activity in the security; therefore, the security meets the definition of a Level 3 security. The discount rate used in the valuation of the security is sensitive to movements in the 3-month LIBOR rate.
 
Securities Available for Sale and Marketable Equity Securities. Marketable equity securities classified as Level 1 consist of publicly-traded equity securities for which the fair values can be obtained through quoted market prices in active exchange markets. Marketable equity securities classified as Level 2 consist of securities with infrequent trades in active exchange markets, and pricing is primarily sourced from third party pricing services. AFS securities classified as Level 2 include most of the Company’s debt securities. The pricing on Level 2 and Level 3 was primarily sourced from third party pricing services, overseen by management, and is based on models that consider standard input factors such as dealer quotes, market spreads, cash flows, the U.S. Treasury yield curve, live trading levels, trade execution data, market consensus prepayment speeds, credit information and the bond’s terms and condition, among other things. Level 3 pricing includes inputs unobservable to market participants.

Loans Held for Investment. The Company’s held for investment loan portfolio includes loans originated by Company and loans acquired through business combinations. The Company intends to hold these assets until maturity as a part of its business operations. For one acquired portfolio subset, the Company previously accounted for these purchased-credit impaired loans as a pool under ASC 310, as they were determined to have common risk characteristics. These loans were recorded at fair value on acquisition date and subsequently evaluated for impairment collectively. Upon adoption of ASC 326, the Company elected the fair value option on this portfolio, recognizing a $11.2 million fair value write-down charged to Retained Earnings, net of deferred tax impact, as of January 1, 2020. The fair value of this loan portfolio is determined based on a discounted cash flow methodology. Certain inputs to the fair value calculation are unobservable; therefore, the loans meet the definition of Level 3 assets. The discount rate used in the valuation is consistent with assets that have significant credit deterioration. The cash flow assumptions include payment schedules for loans with current payment histories and estimated collateral value for delinquent loans. All of these loans were nonperforming as of December 31, 2022.
   Aggregate Fair Value
December 31, 2022AggregateAggregateLess Aggregate
(In thousands)Fair ValueUnpaid PrincipalUnpaid Principal
Loans held for investment at fair value$605 $10,948 $(10,343)
   Aggregate Fair Value
December 31, 2021AggregateAggregateLess Aggregate
(In thousands)Fair ValueUnpaid PrincipalUnpaid Principal
Loans held for investment at fair value$1,200 $31,430 $(30,230)

Loans held for sale. The Company elected the fair value option for all mortgage loans originated for sale (HFS) that were originated for sale on or after May 1, 2012. Loans HFS are classified as Level 2 as the fair value is based on input factors such as quoted prices for similar loans in active markets.
Aggregate
Fair Value
Aggregate
Unpaid Principal
Aggregate Fair Value
Less Aggregate
Unpaid Principal
December 31, 2022 (In thousands)
Loans held for sale$942 $927 $15 
  Aggregate
Fair Value
 Aggregate
Unpaid Principal
 Aggregate Fair Value
Less Aggregate
Unpaid Principal
December 31, 2019 (In thousands)   
Loans held for sale - continuing operations $7,625
 $7,485
 $140
Loans held for sale - discontinued operations 132,655
 129,622
 3,033
Loans Held for Sale $140,280
 $137,107
 $3,173
Aggregate
Fair Value
Aggregate
Unpaid Principal
Aggregate Fair Value
Less Aggregate
Unpaid Principal
December 31, 2021 (In thousands)
Loans held for sale$6,110 $5,926 $184 
  Aggregate
Fair Value
 Aggregate
Unpaid Principal
 Aggregate Fair Value
Less Aggregate
Unpaid Principal
December 31, 2018 (In thousands)   
Loans held for sale - continuing operations $2,184
 $2,141
 $43
Loans held for sale - discontinued operations 94,049
 90,878
 3,171
Loans Held for Sale $96,233
 $93,019
 $3,214
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
The changes in fair value of loans held for sale for yearsthe year ended December 31, 2019,2022 were gains of $97 thousand from continuing operations and losses of $138 thousand from discontinued operations.$169 thousand. The changes in fair value of loans held for sale for yearsthe year ended December 31, 2018,2021 were losses of $61$169 thousand. The changes in fair value of loans held for sale for the year ended December 31, 2020 were gains of $212 thousand from continuing operations and $1.3gains of $3.0 million from discontinued operations. During 2019,2022, originations of loans held for sale totaled $20 million and sales of loans originated for sale totaled $25 million. During 2021, originations of loans held for sale totaled $104 million and sales of loans originated for sale totaled $108 million. During 2020, originations of loans held for sale from continuing operations totaled $67$150 million and sales of loans originated for sale from continuing operations totaled $62$141 million. During 2019,2020, originations of loans held for sale from discontinued operations totaled $2.9 billion$624 million and sales of loans originated for sale from discontinued operations totaled $2.8 billion. During 2018, originations of loans held for sale from continuing operations totaled $55 million and sales of loans originated for sale from continuing operations totaled $55$755 million. During 2018, originations of loans held for sale from discontinued operations totaled $1.9 billion and sales of loans originated for sale from discontinued operations totaled $2.0 billion.

Interest Rate Swaps. The valuation of the Company’s interest rate swaps is obtained from a third-party pricing service and is determined using a discounted cash flow analysis on the expected cash flows of each derivative. The pricing analysis is based on observable inputs for the contractual terms of the derivatives, including the period to maturity and interest rate curves.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company incorporates credit valuation adjustments to appropriately reflect both its own nonperformance risk and the respective counterparty’s nonperformance risk in the fair value measurements. In adjusting the fair value of its derivative contracts for the effect of nonperformance risk, the Company has considered the impact of netting and any applicable credit enhancements, such as collateral postings.

Although the Company has determined that the majority of the inputs used to value its interest rate derivatives fall within Level 2 of the fair value hierarchy, the credit valuation adjustments associated with its derivatives utilize Level 3 inputs, such as estimates of current credit spreads to evaluate the likelihood of default by itself and its counterparties. However, as of year-end 2019,2022, the Company has assessed the significance of the impact of the credit valuation adjustments on the overall valuation of its derivative positions and has determined that the credit valuation adjustments are not significant to the overall valuation of its derivatives. As a result, the Company has determined that its derivative valuations in their entirety are classified in Level 2 of the fair value hierarchy.

Commitments to Lend. The Company enters into commitments to lend for residential mortgage loans intended for sale, which commit the Company to lend funds to a potential borrower at a certain interest rate and within a specified period of time. The estimated fair value of commitments to originate residential mortgage loans for sale is based on quoted prices for similar loans in active markets. However, this value is adjusted by a factor which considers the likelihood that the loan commitment will ultimately close, and by the non-refundable costs of originating the loan. The closing ratio is derived from the Bank’s internal data and is adjusted using significant management judgment. The costs to originate are primarily based on the Company’s internal commission rates that are not observable. As such, these commitments to lend are classified as Level 3 measurements. Commitments to lend are included in discontinued operations. See Note 3 - Discontinued Operations for more information on assets and liabilities classified as discontinued operations.

Forward Sale Commitments. The Company utilizes forward sale commitments as economic hedges against potential changes in the values of the commitments to lend and loans originated for sale. To be announced (TBA) mortgage-backed securities forward commitment sales are used as hedging instruments, are classified as Level 1, and consist of publicly-traded debt securities for which identical fair values can be obtained through quoted market prices in active exchange markets. The fair values of the Company’s best efforts and mandatory delivery loan sale commitments are determined similarly to the commitments to lend using quoted prices in the market place that are observable. However, costs to originate and closing ratios included in the calculation are internally generated and are based on management’s judgment and prior experience, which are considered factors that are not observable. As such, best efforts and mandatory forward sale commitments are classified as Level 3 measurements. Forward sale commitments are included in discontinued operations. See Note 3 - Discontinued Operations for more information on assets and liabilities classified as discontinued operations.

Capitalized Servicing Rights. The Company accounts for certain capitalized servicing rights at fair value in its Consolidated Financial Statements, as the Company is permitted to elect the fair value option for each specific instrument. A loan servicing right asset represents the amount by which the present value of the estimated future net cash flows to be received from servicing loans exceed adequate compensation for performing the servicing. The fair value of servicing rights is estimated using a present value cash flow model. The most important assumptions used
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
in the valuation model are the anticipated rate of the loan prepayments and discount rates. Although some assumptions in determining fair value are based on standards used by market participants, some are based on unobservable inputs and therefore are classified in Level 3 of the valuation hierarchy. Capitalized servicing rights
held at fair value are included in discontinued operations on the consolidated balance sheet. See Note 3 -
Discontinued Operations for more information on assets and liabilities classified as discontinued operations.
 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The table below presents the changes in Level 3 assets that were measured at fair value on a recurring basis at year-end 20192022 and 2018:2021:
 Assets (Liabilities)
(In thousands)Trading
Security
Securities Available for SaleLoans Held for InvestmentCommitments to LendForward
Commitments
Capitalized Servicing Rights
Balance as of December 31, 2020$9,708 $15,000 $2,265 $735 $320 $3,033 
Maturities, calls, and prepayments of AFS Security— (15,000)— — — — 
Unrealized (loss) gain, net recognized in other non-interest income(578)— 1,645 1,995 (186)(1,067)
Unrealized gain included in accumulated other comprehensive loss— 30 — — — — 
Transfers to Level 3— 4,000 — — — — 
Paydown of asset(776)— (2,710)— — — 
Transfers to loans held for sale— — — (2,606)— — 
Additions to servicing rights— — — — — — 
Balance as of December 31, 2021$8,354 $4,030 $1,200 $124 $134 $1,966 
Maturities, calls, and prepayments of AFS Security$— $— $— $— $— 
Unrealized (loss) gain, net recognized in other non-interest income(828)— 314 200 (126)(120)
Unrealized (loss) in included in accumulated other comprehensive loss— (30)— — — — 
Transfers to Level 3— — — — — — 
Paydown of asset(818)— (909)— — — 
Transfers to loans held for sale— — (307)— — 
Additions to servicing rights— — — — — 
Balance as of December 31, 2022$6,708 $4,000 $605 $17 $$1,846 
Unrealized gains/(losses) relating to instruments still held at December 31, 2022$(354)$— $— $17 $$— 
Unrealized gains/(losses) relating to instruments still held at December 31, 2021$475 $30 $— $124 $134 $— 
  Assets (Liabilities)
(In thousands) Trading
Security
 Securities Available for Sale Commitments to Lend (1) Forward
Commitments (1)
 Capitalized Servicing Rights (1)
Balance as of December 31, 2017 $12,277
 $
 $5,259
 $19
 $3,834
Unrealized (loss), net recognized in other non-interest income (400) 
 
 
 
Unrealized gain/(loss), net recognized in discontinued
operations
 
 
 46,014
 (19) 29
Paydown of trading security (665) 
 
 
 
Transfers to loans held for sale 
 
 (47,346) 
 
Additions to servicing rights 
 
 
 
 7,622
Balance as of December 31, 2018 $11,212
 $
 $3,927
 $
 $11,485
Unrealized (loss) gain, net recognized in other non-interest income 258
 
 
 
 
Unrealized gain/(loss), net recognized in discontinued
operations
 
 
 55,771
 
 (10,322)
Unrealized (loss) included in accumulated other comprehensive loss 
 (162) 
 
 
Transfers to Level 3 
 43,128
 
 
 
Paydown of trading security (701) 
 
 
 
Transfers to loans held for sale 
 
 (57,070) 
 
Additions to servicing rights 
 
 
 
 11,136
Balance as of December 31, 2019 $10,769
 $42,966
 $2,628
 $
 $12,299
           
Unrealized gains/(losses) relating to instruments still held at December 31, 2019 $1,379
 $(162) $2,628
 $
 $
Unrealized gains/(losses) relating to instruments still held at December 31, 2018 $1,122
 $
 $3,927
 $
 $

(1) Classified as assets from discontinued operations on the consolidated balance sheets.

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Quantitative information about the significant unobservable inputs within Level 3 recurring assets/(liabilities) as of December 31, 20192022 and 20182021 are as follows:
 Fair Value  Significant Unobservable Input Value
(In thousands)December 31, 2022Valuation TechniquesUnobservable Inputs
Assets    
Trading Security$6,708 Discounted Cash FlowDiscount Rate5.92 %
Securities Available for Sale4,000 Indication from Market MakerPrice100.00 %
Loans held for investment605 Discounted Cash FlowDiscount Rate25.00 %
Collateral Value$— - $20.4
Commitments to Lend17 Historical TrendClosing Ratio80.63 %
Pricing ModelOrigination Costs, per loan$
Forward CommitmentsHistorical TrendClosing Ratio80.63 %
Pricing ModelOrigination Costs, per loan$
Capitalized Servicing Rights1,846 Discounted cash flowConstant prepayment rate (CPR)11.07 %
Discount rate9.56 %
Total$13,184    
  Fair Value     Significant Unobservable Input Value
(In thousands) December 31, 2019 Valuation Techniques Unobservable Inputs 
Assets  
      
Trading Security $10,769
 Discounted Cash Flow Discount Rate 2.21%
Securities Available for Sale 42,966
 Indication from Market Maker
Price
97.00 - 100.00
Commitments to Lend (1)
 2,628
 Historical Trend Closing Ratio 77.81%
    Pricing Model Origination Costs, per loan $3,137
Capitalized Servicing Rights (1)
 12,299
 Discounted cash flow Constant prepayment rate (CPR) 11.50%
      Discount rate 10.00%
Total $68,662
      
(1) Classified as assets from discontinued operations on the consolidated balance sheets.

  Fair Value     Significant
Unobservable Input
Value
(In thousands) December 31, 2018 Valuation Techniques Unobservable Inputs 
Assets  
      
Trading Security $11,212
 Discounted Cash Flow Discount Rate 3.07%
Commitments to Lend (1)
 3,927
 Historical Trend Closing Ratio 82.36%
    Pricing Model Origination Costs, per loan $3,063
Capitalized Servicing Rights (1)
 11,485
 Discounted cash flow Constant prepayment rate (CPR) 9.30%
      Discount rate 10.00%
Total $26,624
      

(1) Classified as assets from discontinued operations on the consolidated balance sheets.
 Fair Value  Significant
Unobservable Input
Value
(In thousands)December 31, 2021Valuation TechniquesUnobservable Inputs
Assets    
Trading Security$8,354 Discounted Cash FlowDiscount Rate3.35 %
Securities Available for Sale4,030 Indication from Market MakerPrice101.00 %
Loans held for investment1,200 Discounted Cash FlowDiscount Rate25.00 %
Collateral Value$6.3 - $19.8
Commitments to Lend124 Historical TrendClosing Ratio82.09 %
Pricing ModelOrigination Costs, per loan$
Forward Commitments134 Historical TrendClosing Ratio82.09 %
Pricing ModelOrigination Costs, per loan$
Capitalized Servicing Rights1,966 Discounted cash flowConstant prepayment rate (CPR)19.41 %
Discount rate9.50 %
Total$15,808    


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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Non-Recurring Fair Value Measurements
The Company is required, on a non-recurring basis, to adjust the carrying value or provide valuation allowances for certain assets using fair value measurements in accordance with GAAP. The following is a summary of applicable non-recurring fair value measurements. There are no liabilities measured on a non-recurring basis.
December 31, 2022Fair Value Measurements as of December 31, 2022
(In thousands)Level 3
Inputs
Level 3
Inputs
Assets
Individually evaluated loans$14,571 December 2022
Loans held for sale3,369 December 2022
Capitalized servicing rights11,201 December 2022
Total$29,141 
  December 31, 2019  Fair Value Measurements as of December 31, 2018
(In thousands) Level 3
Inputs
  
Level 3
Inputs
Assets  
   
Impaired loans $8,831
  December 2019
Capitalized servicing rights 14,152
  December 2019
Total $22,983
   
December 31, 2021Fair Value Measurements as of December 31, 2021
(In thousands)Level 3
Inputs
Level 3
Inputs
Assets
Individually evaluated loans$12,482 December 2021
Capitalized servicing rights14,056 December 2021
Total$26,538 
  December 31, 2018  Fair Value Measurements as of December 31, 2017
(In thousands) Level 3
Inputs
  Level 3
Inputs
Assets  
   
Impaired loans $4,892
  December 2018
Capitalized servicing rights 11,891
  December 2018
Total $16,783
   


Quantitative information about the significant unobservable inputs within Level 3 non-recurring assets as of December 31, 20192022 and 20182021 are as follows:
(in thousands) December 31, 2019 Valuation Techniques Unobservable Inputs Range (Weighted Average) (a)(in thousands)December 31, 2022Valuation TechniquesUnobservable InputsRange (Weighted Average) (a)
Assets  
      Assets    
Impaired loans $8,831
 Fair value of collateral Loss severity 15.72% to 0.12% (4.50%)
Individually evaluated loansIndividually evaluated loans$14,571 Fair value of collateralDiscounted Cash Flow- Loss Severity(100.00)% to 74.74% ((40.02)%)
  
   Appraised value $8.2 to $1,548 ($736.1)   Appraised value$0 to $2,160 ($643)
Loans held for saleLoans held for sale3,369 Fair value of collateralAppraised value3,369
Capitalized servicing rights 14,152
 Discounted cash flow Constant prepayment rate (CPR) 9.44% to 14.12% (12.25%)Capitalized servicing rights11,201 Discounted cash flowConstant prepayment rate (CPR)5.81% to 13.18% (10.94)%
  
   Discount rate 10.00% to 13.50% (11.78%)   Discount rate9.59% to 22.70% (16.83%)
Total Assets $22,983
      Total Assets$29,141    
(a) Where dollar amounts are disclosed, the amounts represent the lowest and highest fair value of the respective assets in the population except for adjustments for market/property conditions, which represents the range of adjustments to individualsindividual properties.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(in thousands) December 31, 2018 Valuation Techniques Unobservable Inputs Range (Weighted Average) (a)
Assets  
      
Impaired loans $4,892
 Fair value of collateral Loss severity 51.16% to 0.00% (6.75%)
   
   Appraised value $0.3 to $877 ($363)
Capitalized servicing rights 11,891
 Discounted cash flow Constant prepayment rate (CPR) 7.74% to 11.29% (9.74%)
   
   Discount rate 10.00% to 14.13% (11.99%)
Total Assets $16,783
      

(in thousands)December 31, 2021Valuation TechniquesUnobservable Inputs
AssetsRange (Weighted Average) (a)
Individually evaluated loans$12,482 Fair value of collateralLoss severity(35.96)% to 133.09% (49.14%)
Appraised value$0 to $405 ($256)
Capitalized servicing rights14,056 Discounted cash flowConstant prepayment rate (CPR)6.24% to 17.73% (13.29%)
Discount rate9.59% to 13.11% (11.97%)
Total Assets$26,538 
(a) Where dollar amounts are disclosed, the amounts represent the lowest and highest fair value of the respective assets in the population except for adjustments for market/property conditions, which represents the range of adjustments to individualsindividual properties.

There were no Level 1 or Level 2 nonrecurring fair value measurements for year-end 20192022 and 2018.2021.
 
Impaired Loans.Individually evaluated loans. Loans are generally not recorded at fair value on a recurring basis. Periodically, the Company records non-recurring adjustments to the carrying value of loans based on fair value measurements for partial charge-offs of the uncollectible portions of those loans. Non-recurring adjustments can also include certain impairment amounts for collateral-dependent loans calculated when establishing the allowance for credit losses. Such amounts are generally based on the fair value of the underlying collateral supporting the loan and, as a result, the carrying value of the loan less the calculated valuation does not necessarily represent the fair value of the loan. Real estate collateral is typically valued using appraisals or other indications of value based on recent comparable sales of similar properties or assumptions generally observable in the marketplace. However, the choice of observable data is subject to significant judgment, and there are often adjustments based on judgment in order to make observable data comparable and to consider the impact of time, the condition of properties, interest rates, and other market factors on current values. Additionally, commercial real estate appraisals frequently involve discounting of projected cash flows, which relies inherently on unobservable data. Therefore, real estate collateral related nonrecurring fair value measurement adjustments have generally been classified as Level 3. Estimates of fair value for other collateral that supports commercial loans are generally based on assumptions not observable in the marketplace and therefore such valuations have been classified as Level 3.

Loans Transferred to Held for Sale. Once a decision has been made to sell loans not previously classified as held for sale, these loans are transferred into the held for sale category and carried at the lower of cost or fair value. Real estate collateral is typically valued using appraisals or other indications of value based on recent comparable sales of similar properties or assumptions generally observable in the marketplace. The choice of observable data is subject to significant judgment, and there are often adjustments based on judgment in order to make observable data comparable and to consider the impact of time, the condition of properties, interest rates, and other market factors on current values. Nonrecurring fair value measurement adjustments that relate to real estate collateral have generally been classified as Level 3. Estimates of fair value for other collateral that supports commercial loans are generally based on assumptions not observable in the marketplace and therefore such valuations have been classified as Level 3.

Capitalized loan servicing rightsA loan servicing right asset represents the amount by which the present value of the estimated future net cash flows to be received from servicing loans exceed adequate compensation for performing the servicing. The fair value of servicing rights is estimated using a present value cash flow model. The most important assumptions used in the valuation model are the anticipated rate of the loan prepayments and discount rates. Adjustments are only recorded when the discounted cash flows derived from the valuation model are less than the carrying value of the asset. Although some assumptions in determining fair value are based on standards used by market participants, some are based on unobservable inputs and therefore are classified in Level 3 of the valuation hierarchy.


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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Summary of Estimated Fair Values of Financial Instruments
The following tables summarize the estimated fair values, which represent exit price, and related carrying amounts, of the Company’s financial instruments. Certain financial instruments and all non-financial instruments are excluded from disclosure requirements. Accordingly, the aggregate fair value amounts presented herein may not necessarily represent the underlying fair value of the Company. Certain assets and liabilities in the following disclosures include balances classified as discontinued operations. See Note 3 - Discontinued Operations for more information on assets and liabilities classified as discontinued operations.
 December 31, 2022
 Carrying
Amount
Fair
Value
   
(In thousands)Level 1Level 2Level 3
Financial Assets     
Cash and cash equivalents$685,355 $685,355 $685,355 $— $— 
Trading security6,708 6,708 — — 6,708 
Marketable equity securities12,856 12,856 12,856 — — 
Securities available for sale1,423,200 1,423,200 11,973 1,407,227 4,000 
Securities held to maturity583,453 507,464 — 505,508 1,956 
FHLB stock and restricted equity securities7,219 N/AN/AN/AN/A
Net loans8,239,039 8,194,110 — — 8,194,110 
Loans held for sale4,311 4,311 — 942 3,369 
Accrued interest receivable46,868 46,868 — 46,868 — 
Derivative assets54,241 54,241 — 54,216 25 
Financial Liabilities     
Total deposits10,327,269 10,283,543 — 10,283,543 — 
Short-term debt— — — — — 
Long-term FHLB advances4,445 2,782 — 2,782 — 
Subordinated notes121,064 110,853 — 110,853 — 
Derivative liabilities97,030 97,030 — 97,030 — 
 December 31, 2021
 Carrying
Amount
Fair
Value
   
(In thousands)Level 1Level 2Level 3
Financial Assets     
Cash and cash equivalents$1,627,807 $1,627,807 $1,627,807 $— $— 
Trading security8,354 8,354 — — 8,354 
Marketable equity securities15,453 15,453 14,798 655 — 
Securities available for sale1,877,585 1,877,585 — 1,873,555 4,030 
Securities held to maturity636,503 647,236 — 644,497 2,739 
FHLB stock and restricted equity securities10,800 N/AN/AN/AN/A
Net loans6,719,753 6,850,975 — — 6,850,975 
Loans held for sale6,110 6,110 — 6,110 — 
Accrued interest receivable33,534 33,534 — 33,534 — 
Derivative assets79,528 79,528 — 79,270 258 
Assets held for sale— — — — — 
Financial Liabilities     
Total deposits10,068,953 10,073,217 — 10,073,217 — 
Short-term debt— — — — — 
Long-term FHLB advances13,331 13,053 — 13,053 — 
Subordinated notes97,513 95,006 — 95,006 — 
Derivative liabilities35,194 35,194 — 35,194 — 
F-84
  December 31, 2019
  Carrying
Amount
 Fair
Value
      
(In thousands)   Level 1 Level 2 Level 3
Financial Assets  
  
  
  
  
Cash and cash equivalents $579,829
 $579,829
 $579,829
 $
 $
Trading security 10,769
 10,769
 
 
 10,769
Marketable equity securities 41,556
 41,555
 40,499
 1,056
 
Securities available for sale 1,311,555
 1,311,555
 
 1,267,573
 43,982
Securities held to maturity 357,979
 373,277
 
 355,513
 17,764
FHLB stock and restricted equity securities 48,019
 N/A
 N/A
 N/A
 N/A
Net loans 9,438,853
 9,653,550
 
 
 9,653,550
Loans held for sale (1) 169,319
 169,319
 
 140,280
 29,039
Accrued interest receivable 36,462
 36,462
 
 36,462
 
Derivative assets (1) 80,190
 80,190
 
 77,562
 2,628
Financial Liabilities  
  
  
  
  
Total deposits 10,335,977
 10,338,993
 
 10,338,993
 
Short-term debt 125,000
 125,081
 
 125,081
 
Long-term FHLB advances 605,501
 606,381
 
 606,381
 
Subordinated notes 97,049
 101,055
 
 101,055
 
Derivative liabilities (1) 80,681
 80,681
 227
 80,454
 
(1) Includes assets and liabilities classified as discontinued operations.
  December 31, 2018
  Carrying
Amount
 Fair
Value
      
(In thousands)   Level 1 Level 2 Level 3
Financial Assets  
  
  
  
  
Cash and cash equivalents $183,189
 $183,189
 $183,189
 $
 $
Trading security 11,212
 11,212
 
 
 11,212
Marketable equity securities 56,638
 56,638
 56,074
 564
 
Securities available for sale 1,399,647
 1,399,647
 
 1,399,647
 
Securities held to maturity 373,763
 371,224
 
 353,182
 18,042
FHLB stock and restricted equity securities 77,344
 N/A
 N/A
 N/A
 N/A
Net loans 8,981,784
 9,026,442
 
 
 9,026,442
Loans held for sale (1) 96,233
 96,233
 
 96,233
 
Accrued interest receivable 36,879
 36,879
 
 36,879
 
Derivative assets (1) 35,654
 35,654
 
 31,727
 3,927
Financial Liabilities  
  
  
  
  
Total deposits 8,982,381
 8,970,321
 
 8,970,321
 
Short-term debt 1,118,832
 1,118,820
 
 1,118,820
 
Long-term FHLB advances 309,466
 308,336
 
 308,336
 
Subordinated notes 89,518
 97,376
 
 97,376
 
Derivative liabilities (1) 33,973
 33,973
 734
 33,239
 

(1) Includes assets and liabilities classified as discontinued operations.

F-97

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 23.21.    CONDENSED FINANCIAL STATEMENTS OF PARENT COMPANY
 
Condensed financial information pertaining only to the Parent, Berkshire Hills Bancorp, is as follows. During 2018, the Company converted a $35 million intercompany subordinated note from the Bank into equity at the Bank.

CONDENSED BALANCE SHEETS
  December 31,
(In thousands) 2019 2018
Assets  
  
Cash due from Berkshire Bank $74,153
 $69,320
Investment in subsidiaries 1,777,717
 1,571,018
Marketable equity securities, at fair value 4,840
 3,914
Other assets 438
 398
Total assets $1,857,148
 $1,644,650
     
Liabilities and Shareholders’ Equity  
  
Subordinated notes $97,049
 $89,518
Accrued expenses 1,535
 2,214
Shareholders’ equity 1,758,564
 1,552,918
Total liabilities and shareholders’ equity $1,857,148
 $1,644,650

 December 31,
(In thousands)20222021
Assets  
Cash due from Berkshire Bank$90,022 $108,946 
Investment in subsidiaries986,805 1,172,439 
Other assets1,445 213 
Total assets$1,078,272 $1,281,598 
Liabilities and Shareholders’ Equity  
Subordinated notes$121,064 $97,513 
Accrued expenses3,146 1,650 
Shareholders’ equity954,062 1,182,435 
Total liabilities and shareholders’ equity$1,078,272 $1,281,598 
 
CONDENSED STATEMENTS OF INCOMEOPERATIONS
 Years Ended December 31,
(In thousands)202220212020
Income:   
Dividends from subsidiaries$108,000 $118,000 $46,300 
Other23 31 (2,185)
Total income108,023 118,031 44,115 
Interest expense7,044 5,393 5,335 
Non-interest expenses2,754 2,719 2,866 
Total expense9,798 8,112 8,201 
Income before income taxes and equity in undistributed income of subsidiaries98,225 109,919 35,914 
Income tax (benefit)(2,586)(2,136)(2,719)
Income before equity in undistributed income of subsidiaries100,811 112,055 38,633 
Equity in undistributed results of operations of subsidiaries(8,278)6,609 (571,650)
Net income/(loss)92,533 118,664 (533,017)
Preferred stock dividend— — 313 
Income/(loss) available to common shareholders$92,533 $118,664 $(533,330)
Comprehensive (loss)/income$(85,276)$84,550 $(514,139)
  Years Ended December 31,
(In thousands) 2019 2018 2017
Income:  
  
  
Dividends from subsidiaries $104,700
 $48,500
 $39,000
Other 1,258
 506
 5,864
Total income 105,958
 49,006
 44,864
Interest expense 5,335
 5,335
 5,338
Non-interest expenses 4,129
 3,034
 6,042
Total expense 9,464
 8,369
 11,380
Income before income taxes and equity in undistributed income of subsidiaries 96,494
 40,637
 33,484
Income tax benefit (2,054) (1,068) (1,783)
Income before equity in undistributed income of subsidiaries 98,548
 41,705
 35,267
Equity in undistributed results of operations of subsidiaries (1,098) 64,060
 19,980
Net income 97,450
 105,765
 55,247
Preferred stock dividend 960
 918
 219
Income available to common shareholders $96,490
 $104,847
 $55,028
       
Comprehensive income $122,912
 $88,133
 $49,643
F-85

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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED STATEMENTS OF CASH FLOWS
  Years Ended December 31,
(In thousands)  2019 2018 2017
Cash flows from operating activities:  
  
  
Net income $97,450
 $105,765
 $55,247
Adjustments to reconcile net income to net cash (used) provided by operating activities:  
  
  
Equity in undistributed results of operations of subsidiaries 1,098
 (64,060) (19,980)
Other, net (4,457) 20,916
 (7,964)
Net cash provided by operating activities 94,091
 62,621
 27,303
       
Cash flows from investing activities:  
  
  
Advances to subsidiaries 
 (85,000) (100,000)
Purchase of securities 
 (128) (1,057)
Sale of securities 6,989
 13,550
 2,101
Other, net 987
 
 1,508
Net cash (used) in investing activities 7,976
 (71,578) (97,448)
       
Cash flows from financing activities:  
  
  
Proceed from issuance of short term debt 431
 178
 
Proceed from repayment of long term debt 
 35,000
 
Repayment of short term debt 
 
 (9,822)
Net proceeds from common stock 
 325
 153,313
Payment to repurchase common stock (52,746) 
 
Common stock cash dividends paid (44,147) (39,966) (33,022)
Preferred stock cash dividends paid (960) (918) (219)
Other, net 188
 278
 257
Net cash provided provided/(used) by financing activities (97,234) (5,103) 110,507
       
Net change in cash and cash equivalents 4,833
 (14,060) 40,362
       
Cash and cash equivalents at beginning of year 69,320
 83,380
 43,018
       
Cash and cash equivalents at end of year $74,153
 $69,320
 $83,380


 Years Ended December 31,
(In thousands) 202220212020
Cash flows from operating activities:   
Net income/(loss)$92,533 $118,664 $(533,017)
Adjustments to reconcile net income to net cash provided/(used) by operating activities:   
Equity in undistributed results of operations of subsidiaries8,278 (6,609)571,650 
Other, net5,998 5,816 2,603 
Net cash provided by operating activities106,809 117,871 41,236 
Cash flows from investing activities:   
Advances to subsidiaries— — — 
Purchase of securities— — (489)
Sale of securities— 167 4,658 
Other, net— — — 
Net cash provided by investing activities— 167 4,169 
Cash flows from financing activities:   
Proceeds from issuance of short term debt— 232 231 
Proceeds from issuance of long term debt98,032 — — 
Repayment of long term debt(75,000)— — 
Net proceeds from common stock— — — 
Payment to repurchase common stock(124,519)(68,712)(473)
Common stock cash dividends paid(24,527)(24,553)(36,251)
Preferred stock cash dividends paid— — (313)
Other, net281 431 758 
Net cash (used) in financing activities(125,733)(92,602)(36,048)
Net change in cash and cash equivalents(18,924)25,436 9,357 
Cash and cash equivalents at beginning of year108,946 83,510 74,153 
Cash and cash equivalents at end of year$90,022 $108,946 $83,510 
F-99
F-86

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 24.22.    QUARTERLY DATA (UNAUDITED)
 
Quarterly results of operations were as follows:
  2019 2018
(In thousands, except per share data) Fourth Quarter Third Quarter Second Quarter First Quarter Fourth Quarter Third Quarter Second Quarter First Quarter
Interest and dividend income $125,441
 $133,725
 $129,238
 $121,109
 $126,695
 $117,569
 $115,484
 $106,146
Interest expense 34,108
 36,854
 37,643
 35,650
 33,929
 29,184
 25,192
 21,389
Net interest income 91,333
 96,871
 91,595
 85,459
 92,766
 88,385
 90,292
 84,757
Non-interest income 23,362
 21,406
 17,512
 21,722
 15,775
 20,034
 19,623
 18,892
Total revenue 114,695
 118,277
 109,107
 107,181
 108,541
 108,419
 109,915
 103,649
Provision for loan losses 5,351
 22,600
 3,467
 4,001
 6,716
 6,628
 6,532
 5,575
Non-interest expense 70,287
 71,011
 76,568
 71,991
 80,373
 59,627
 61,527
 65,366
Income from continuing operations before income taxes 39,057
 24,666
 29,072
 31,189
 21,452
 42,164
 41,856
 32,708
Income tax expense 6,421
 4,007
 5,118
 6,917
 4,384
 9,095
 8,145
 7,337
Net income from continuing operations 32,636
 20,659
 23,954
 24,272
 17,068
 33,069
 33,711
 25,371
(Loss)/income from discontinued operations, net of tax (6,885) 1,957
 1,494
 (637) (2,809) (842) 320
 (123)
Net income $25,751
 $22,616
 $25,448
 $23,635
 $14,259
 $32,227
 $34,031
 $25,248
                 
Basic earnings/(loss) per share:  
  
  
  
  
  
  
  
Continuing operations $0.65
 $0.40
 $0.49
 $0.52
 $0.37
 $0.72
 $0.73
 $0.55
Discontinued operations (0.14) 0.04
 0.03
 (0.01) (0.06) (0.02) 0.01
 
Basic earnings per common share $0.51
 $0.44
 $0.52
 $0.51
 $0.31
 $0.70
 $0.74
 $0.55
                 
Diluted earnings/(loss) per share:  
  
  
  
  
  
  
  
Continuing operations $0.65
 $0.40
 $0.49
 $0.52
 $0.37
 $0.72
 $0.73
 $0.55
Discontinued operations (0.14) 0.04
 0.03
 (0.01) (0.06) (0.02) 0.01
 
Diluted earnings per share $0.51
 $0.44
 $0.52
 $0.51
 $0.31
 $0.70
 $0.74
 $0.55
                 
Weighted average common shares outstanding:
Basic 50,494
 51,422
 48,961
 46,113
 46,061
 46,030
 46,032
 45,966
Diluted 50,702
 51,545
 49,114
 46,261
 46,240
 46,263
 46,215
 46,200


 20222021
(In thousands, except per share data)Fourth QuarterThird QuarterSecond QuarterFirst QuarterFourth QuarterThird QuarterSecond QuarterFirst Quarter
Interest and dividend income$121,384 $103,671 $87,379 $74,823 $75,860 $79,688 $85,364 $88,153 
Interest expense19,292 11,587 6,021 5,760 6,548 8,320 9,971 13,060 
Net interest income102,092 92,084 81,358 69,063 69,312 71,368 75,393 75,093 
Non-interest income15,654 16,251 16,351 20,681 21,409 73,635 22,011 26,193 
Total revenue117,746 108,335 97,709 89,744 90,721 145,003 97,404 101,286 
Provision expense/(benefit) for credit losses12,000 3,000 — (4,000)(3,000)(4,000)— 6,500 
Non-interest expense70,014 81,677 68,475 68,550 69,407 69,460 68,872 78,154 
Income before income taxes35,732 23,658 29,234 25,194 24,314 79,543 28,532 16,632 
Income tax expense5,227 4,941 6,119 4,998 4,066 15,794 6,896 3,601 
Net income$30,505 $18,717 $23,115 $20,196 $20,248 $63,749 $21,636 $13,031 
Basic earnings per share$0.69 $0.42 $0.50 $0.42 $0.42 $1.32 $0.43 $0.26 
Diluted earnings per share$0.69 $0.42 $0.50 $0.42 $0.42 $1.31 $0.43 $0.26 
Weighted average common shares outstanding:
Basic44,105 44,700 45,818 47,668 47,958 48,395 50,321 50,330 
Diluted44,484 45,034 46,102 48,067 48,340 48,744 50,608 50,565 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 25.23.    NET INTEREST INCOME AFTER PROVISION FOR LOANCREDIT LOSSES
 
Presented below is net interest income after provision for loancredit losses for the three years ended 2019, 2018,2022, 2021, and 2017,2020, respectively:
  Years Ended December 31,
(In thousands) 2019 2018 2017
Net interest income $365,258
 $356,200
 $290,963
Provision for loan losses 35,419
 25,451
 21,025
Net interest income after provision for loan losses 329,839
 330,749
 269,938
Total non-interest income 84,002
 74,324
 74,244
Total non-interest expense 289,857
 266,893
 252,978
Income from continuing operations before income taxes 123,984
 138,180
 91,204
Income tax expense 22,463
 28,961
 42,088
Net income from continuing operations 101,521
 109,219
 49,116
(Loss) income from discontinued operations before income taxes (5,539) (4,767) 8,545
Income tax (benefit)/expense (1,468) (1,313) 2,414
Net (loss) income from discontinued operations (4,071) (3,454) 6,131
Net income $97,450
 $105,765
 $55,247


 Years Ended December 31,
(In thousands)202220212020
Net interest income$344,597 $291,166 $316,782 
Provision expense/(benefit) for credit losses11,000 (500)75,878 
Net interest income after provision for credit losses333,597 291,666 240,904 
Total non-interest income68,937 143,248 66,307 
Total non-interest expense288,716 285,893 840,239 
Income/(loss) from continuing operations before income taxes113,818 149,021 (533,028)
Income tax expense/(benefit)21,285 30,357 (19,853)
Net income/(loss) from continuing operations92,533 118,664 (513,175)
(Loss) from discontinued operations before income taxes— — (26,855)
Income tax (benefit)— — (7,013)
Net (loss) from discontinued operations— — (19,842)
Net income/(loss)$92,533 $118,664 $(533,017)
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 26.24.    REVENUE

Revenue from contracts with customers in the scope of Topic 606 is recognized within noninterest income. The Company does not have any material significant payment terms as payment is received at or shortly after the satisfaction of the performance obligation. The value of unsatisfied performance obligations for contracts with an original expected length of one year or less are not disclosed. The Company recognizes incremental costs of obtaining contracts as an expense when incurred for contracts with a term of one year or less.

Topic 606 does not apply to revenue associated with financial instruments, including revenue from loans and securities. In addition, certain non-interest income streams such as fees associated with mortgage servicing rights, financial guarantees, derivatives, and certain credit card fees are also not in scope of Topic 606. Topic 606 is applicable to non-interest revenue streams such as wealth management fees, insurance commissions and fees, administrative services for customer deposit accounts, interchange fees, and sale of owned real estate properties.

The following presents non-interest income, segregated by revenue streams in-scope and out-of-scope of Topic 606, for the years ended 2019, 2018,2022, 2021, and 2017,2020, respectively.
 Years Ended December 31,Years Ended December 31,
(In thousands) 2019 2018 2017(In thousands)202220212020
Non-interest income      Non-interest income
In-scope of Topic 606:      In-scope of Topic 606:
Service charges on deposit accounts $23,122
 $21,046
 $17,591
Service charges on deposit accounts$22,396 $20,249 $19,239 
Insurance commissions and fees 10,957
 10,983
 10,589
Wealth management fees 9,353
 9,447
 9,395
Wealth management fees10,008 10,530 9,285 
Interchange income 6,266
 7,177
 7,379
Interchange income8,470 8,321 7,559 
Insurance commissions and feesInsurance commissions and fees— 7,003 10,770 
Non-interest income (in-scope of Topic 606) $49,698
 $48,653
 $44,954
Non-interest income (in-scope of Topic 606)$40,874 $46,103 $46,853 
Non-interest income (out-of-scope of Topic 606) 34,304
 25,671
 29,290
Non-interest income (out-of-scope of Topic 606)28,063 97,145 19,454 
Total non-interest income from continuing operations $84,002
 $74,324
 $74,244
Total non-interest income from continuing operations$68,937 $143,248 $66,307 


Non-interest income streams in-scope of Topic 606 are discussed below.

Service Charges on Deposit Accounts. Service charges on deposit accounts consist of monthly service fees (i.e. business analysis fees and consumer service charges) and other deposit account related fees. The Company's performance obligation for monthly service fees is generally satisfied, and the related revenue recognized, over the period in which the service is provided. Other deposit account related fees are largely transactional based, and therefore, the Company's performance obligation is satisfied, and related revenue recognized, at a point in time. Payment for service charges on deposit accounts is primarily received immediately or in the following month through a direct charge to customers’ accounts. The Company may, from time to time, waive certain fees (e.g., NSF fee) for customers but generally do not reduce the transaction price to reflect variability for future reversals due to the insignificance of the amounts. Waiver of fees reduces the revenue in the period the waiver is granted to the customer.



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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Wealth Management Fees.Wealth management fees are primarily comprised of fees earned from consultative investment management, trust administration, tax return preparation, and financial planning. The Company’s performance obligation is generally satisfied over time and the resulting fees are recognized monthly, based on the daily accrual of the market value of the investment accounts and the applicable fee rate.

Interchange Fees.Interchange fees are transaction fees paid to the card-issuing bank to cover handling costs, fraud and bad debt costs, and the risk involved in approving the payment. Due to the day-to-day nature of these fees they are settled on a daily basis and are accounted for as they are received.

Insurance Commissions and Fees. Commission revenue is recognized as of the effective date of the insurance policy or the date the customer is billed, whichever is later, net of return commissions related to policy cancellations. Policy cancellation is a variable consideration that is not deemed significant and thus, does not impact the amount of revenue recognized.

In addition, the Company may receive additional performance commissions based on achieving certain sales and loss experience measures. Such commissions are recognized when determinable, which is generally when such commissions are received or when the Company receives data from the insurance companies that allows the reasonable estimation of these amounts.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Wealth Management Fees.Wealth management fees is primarily comprisedsubstantially all of fees earned from consultative investment management, trust administration, tax return preparation, and financial planning. The Company’s performance obligation is generally satisfied over timethe assets, and the resulting fees are recognized monthly, based on the daily accrualassumption of the market valuecertain liabilities, of the investment accounts and the applicable fee rate.

Berkshire Insurance Group, Inc.
Interchange Fees.
Interchange fees are transaction fees paid to the card-issuing bank to cover handling costs, fraud and bad debt costs, and the risk involved in approving the payment. Due to the day-to-day nature of these fees they are settled on a daily basis and are accounted for as they are received.

Gains/Losses on Sales of OREO. The sale of OREO and other nonfinancial assets are accounted for with the derecognition of the asset in question once a contract exists and control of the asset has been transferred to the buyer. The gain or loss on the sale is calculated as the difference between the carrying value of the asset and the transaction price.


F-103
F-90