UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 


FORM 10-K 


ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THESECURITIES EXCHANGE ACT OF 1934
For the calendar year ended December 31, 20172019

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THESECURITIES EXCHANGE ACT OF 1934

For the transition period from                  to                          

Commission file number: 0-20008

ASURE SOFTWARE, INC.
(Exact Name of Registrant as Specified in its Charter)
Delaware 
74-2415696
(State or other jurisdiction of
(I.R.S. Employer
incorporation or organization)
Identification No.)
3700 N Capital of TX Hwy, Suite 350
Austin, Texas
 
78746(I.R.S. Employer
(Address of Principal Executive Offices)(Zip Code)
Identification No.)
   
3700 N Capital of TX Hwy, Suite 350
Austin, Texas
(Address of Principal Executive Offices)
78746
(Zip Code)
(512) 437-2700
(Registrant’s Telephone Number, including Area Code)

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
None

Common Stock, $0.01 par value
SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:
Common Stock, $0.01 par valueNone 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes       No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.  Yes     No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 (“Exchange Act”) during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes       No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes      No

Indicate by check mark if disclosure of delinquent filings pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company, as definedor an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act. 
Large accelerated filer ☐         Accelerated filer Non-accelerated filer ☐         Smaller reporting company Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes   No  

The aggregate market value of the 9,737,53212,636,609 shares of the registrant’s Common Stock held by non-affiliates on June 30, 2017,28, 2019, the last business day of the registrant’s most recently completed second quarter, was approximately $142,265,343.$103,999,292. For purposes of this computation all officers, directors and 5% beneficial owners of the registrant are deemed to be affiliates. Such determination should not be deemed an admission that such officers, directors and beneficial owners are, in fact, affiliates of the registrant. 

At March 12, 2018,6, 2020, there were 12,584,03615,741,013 shares of the registrant’s Common Stock, $.01 par value, issued and outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE
 
Portions of the registrant’s definitive Proxy Statement relating to its 20172020 Annual Meeting of Shareholders are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated. Such Proxy Statement, or an amendment to this report containing the Items comprising Part III, will be filed with the U.S. Securities and Exchange Commission within 120 days after the end of the fiscal year to which this report relates.



TABLE OF CONTENTS

  
   
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Item 4.
   
  
   
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Item 9B.
   
  
   
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Item 16.
   



SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements contained in this report other than statements of historical fact, including statements regarding our future results of operations and financial position, our business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “expect,” “seek,” “plan,” and similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on our current expectations and projections about future events and trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs. These forward-looking statements are subject to a number of risks, uncertainties and assumptions, including those described in the “Risk Factors” section. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, the future events and trends discussed in this report may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements.

You should not rely upon forward-looking statements as predictions of future events. The events and circumstances reflected in the forward-looking statements may not be achieved or occur. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activities, performance, or achievements. We are under no duty to update any of these forward-looking statements after the date of this report or to conform these statements to actual results or revised expectations.

As used in this report, the terms “Asure,” “Registrant,” “we,” “us,” and “our” mean Asure Software, Inc. and its subsidiaries unless the context indicates otherwise.


PART I

ITEM 1.    BUSINESS

GENERAL

Asure Software, Inc., a Delaware Corporation, headquartered in Austin, Texas, is a leading provider of cloud-based Human Capital Management (“HCM”) software and Workplaceservices and, until its divestiture in December 2019 (see RECENT DEVELOPMENTS), Workspace Management offering intuitivesoftware solutions. Asure facilitates the growth of small and innovative cloud-based solutions designedmid-sized companies ("SMBs") by helping them (i) build better teams with skills that get them to help organizations of all sizesthe next level, (ii) stay compliant with ever changing federal, state, and complexities build companies of the future. Our cloud platforms enable more than 100,000 clients worldwide to better manage their people and space in a mobile, digital, multi-generational, and global landscape. Asure’s offerings include a fully-integrated HCM platform, flexible benefits and compliance administration, HR consulting, and timelocal tax jurisdictions and labor managementlaws, and (iii) allocate more resources to support growth rather than back-office overhead that suffocates growth. Asure’s HCM suite, named AsureHCM, includes cloud-based Payroll & Tax, HR, and Time & Attendance software as well as a full suite of workspace management solutions for conference room scheduling, desk sharing programs,HR Services ranging from HR projects to completely outsourcing payroll and real estate optimization.

HR staff.
Asure’s platform vision is to help clients proactively manage costs associated withgrow their threebusiness and to become the most expensive assets, real estate, labortrusted HCM resource to entrepreneurs and technology, while creating an employee experience that fosters efficiency, productivity and engagement.  Asure serves approximately 10,000 direct clients in 80 countries, ranging from global Fortune 500 clients to small and mid-sized businesses. Some of our current clients include Aetna, Apple Inc., Baker & McKenzie, Fannie Mae, Wells Fargo, Citigroup, Deutsche Bank, KPMG UK, La Trobe University, Merck and Co., Inc., Mondelez, Pfizer, Inc., Pearson, PSSI, Salesforce.com, Inc., State Street and Thomson Reuters. Our mission guides the work we do each day; it is “To deliver innovative technology with the passion to empower every client’s workplace and the commitment to make their workdays easier.”

managers. The Asure product strategy is driven by three primary trends in the market:  mobilization, globalizationchallenges that prevent businesses from growing: HR complexity, allocation of both human and technology.  Asure offers two product line products:  AsureSpace™ and AsureForce®. Within AsureForce®, we offer AsureHCM, AsureBenefits and AsureConsulting.  AsureSpace™ workplace management solutions enable organizations to optimize their real estate investment and create a digital workplace that empowers mobile and virtual employees, while streamlining internal operations.  AsureForce® Time and Labor Management helps organizations optimize their workforce while controlling labor administration costs and activities. The acquisitions of Mangrove Employer Services, Inc.financial capital, and the assets of Mangrove COBRAsource Inc. in March of 2016 expanded the Asure visionability to build great teams.  The AsureHCM suite includes four product lines: AsurePayroll&Tax, AsureHR, AsureTime&Attendance, and strategy with the addition of a comprehensive suite for human capital management, including payroll processing and benefits administration services.  In 2017, the Mangrove products, now called AsureHCM, were fully integrated with AsureForce Time creating a seamless offering to manage the complete employee experience.


In January 2017, we completed three strategic acquisitions: Personnel Management Systems, Inc. (“PMSI”), Corporate Payroll, Inc. (Payroll Division) and Payroll Specialties NW, Inc. PMSI, based in Bellevue, Washington, is a provider of outsourced HR solutions. PMSI has been re-branded AsureConsulting and continues to offer full-service HR Outsourcing in the Pacific Northwest region.  Their solution has been expanded to include a national offering, AsureHR Help, a subscription-based offering for HR professionals seeking guidance on common HR related issues.  Corporate Payroll, Inc. (Payroll Division) and Payroll Specialties NW, Inc., are both providers of payroll services and were licensees of the Mangrove payroll system.  These payroll provider acquisitions marked the beginning of a formulaic strategy to acquire businesses already leveraging Asure technologies.

In May 2017, we completed two strategic acquisitions: iSystems Intermediate Holdco, Inc. (“iSystems”)  and Compass HRM. iSystems, through its flagship product, Evolution HCM, offers payroll, tax management and HR software combined with comprehensive back-end service bureau tools to service bureau organizations across the United States. Tampa-based Compass HRM is a current reseller of AsureHCM (formerly Mangrove), providing cloud-based human resource management software, including payroll, benefits, time and attendance, and performance management. The acquisition of Compass HRM expands our reach in the Southeast, particularly Florida.

In October 2017, we completed the strategic acquisition of Associated Data Services, Inc., a leading regional human resources and payroll services bureau in the Southeast and a current reseller of the Evolution HCM platform.

In January 2018, we completed three strategic acquisitions: TelePayroll Inc., a Southern California-based provider of HR, payroll and employee benefits services; Pay Systems of America, Inc., a provider of HR, payroll and employee benefits services based in Tennessee and Iowa; and Savers Administrative Services, Inc., a North Carolina-based certified third-party administrator of payroll and HR services. All three companies are current resellers of Asure’s Evolution HCM platform furthering our strategy of seeking out our own technology and creating an enticing option for service bureau owners with our Partner-For-Life messaging. These new acquisitions provide us with significant customer, product and financial synergies and expand our footprint in the United States in the payroll processing space.

Services.
For all of the Asure product lines, we believe support and professional services are key elements of our value proposition and overall solution.  In addition to state-of-the-art hosting platforms and regular software upgrades and releases, Asure gives our clients easy access to our expertskilled support team. Our services and support representatives are expertsknowledgeable not just in the Asure solution, but also in their respective industries and provide advice and guidance on best practices and change management strategies.strategies in the payroll and human resources management industries. Many of our staff have professional certifications in payroll (CPP) and human resources (PHR and SPHR).  From installation to training and post-live support, our professional services team delivers a best-in-classproficient customer experience on a global scale.
Our sales and marketing strategy targets a wide range of audiences, fromincludes both direct and indirect channels to target small and medium-sizedmid-sized businesses to enterprise organizations(SMBs) throughout the United States, Europe and Asia/Pacific.States. Our unique blend of products allow us to compete in every industry, and we generatedirect sales and opportunities throughmarketing efforts include marketing directly to SMBs and their trusted advisors which include CPAs, banks, and benefits brokers who frequently refer their clients to HCM vendors. Our indirect model licenses our direct sales teamHCM software to resellers that provide value-add HCM services to their clients. These resellers include pure-play payroll providers focused on a geographic or industry niche as well as CPAs, banks, and our channel partners.  In 2017, our direct sales team grew by 25% allowing usbenefits brokers that want to increase our visibility and presence in key market segments.   

expand relationships with their clients directly without referring those clients outside their business.
Asure was incorporated in 1985 and our principal executive offices are located at 3700 N. Capital of Texas Highway, Suite 350, Austin, Texas 78746.  Our telephone number is (888) 323-8835 and our website is www.asuresoftware.com.  Information on our website is not part of this Annual Report on Form 10-K.

Asure makes available free of charge, on or through its website, our annual report on Form 10-K, our quarterly reports on Form 10-Q and our current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, as soon as reasonably practicable after we electronically file these materials or furnish them to the Securities and Exchange Commission.

RECENT DEVELOPMENTS

2018 Acquisitions

In January 2018,On December 2, 2019, we completed the following three acquisitions:  TelePayroll, Inc., Pay Systemssale of America, Inc. and Savers Administrative Services Inc. Eachour Workspace Management business for $121.5 million. Disclosure regarding the sale of the acquired companies are leading providers of human resources, payroll and employee benefits services and are licensees ofWorkspace Management business is included in Note 12 - Discontinued Operations to our HCM software platform, Evolution. TelePayroll operates in southern California; Pay Systems of America operates in Tennessee and Iowa; and Savers Administrative Services operates in North Carolina. The total consideration for the three acquisitions was $30.6 million, of which $25.3 million was paid in cash with cash on hand and the remaining portion was paid with a combination of promissory notes and Asure common stock.consolidated financial statements.


2017 Acquisitions

In January 2017, we completed three strategic acquisitions: Personnel Management Systems, Inc., a leading provider of outsourced HR solutions; Corporate Payroll, Inc. -Payroll Division (“CPI”), a leading provider of payroll services; and Payroll Specialties NW, Inc. (“PSNW”), a leading provider of payroll services. We acquired all of the outstanding shares of common stock of PMSI, a Washington corporation, for an  aggregate consideration of (i) $3.875 million in cash and (ii) a subordinated promissory note in the principal amount of $1.125 million, subject to adjustment. We acquired substantially all the assets of CPI, an Ohio corporation, for an aggregate consideration of (i) $1.5 million in cash, (ii) a subordinated promissory note in the principal amount of $500,000 and (iii) 112,166 shares of our common stock valued at $1.0 million, subject to adjustment. We acquired substantially all the assets of PSNW, an Oregon corporation, for an aggregate consideration of (i) $3.010 million in cash and (ii) a subordinated promissory note in the principal amount of $600,000, subject to adjustment.

In May 2017, we entered into an equity purchase agreement with iSystems Holdings, LLC, a Delaware limited liability company, and iSystems Intermediate Holdco, Inc., a Delaware corporation (“iSystems”), pursuant to which we acquired 100% of the outstanding equity interests of iSystems for an aggregate purchase price of $55.0 million. The aggregate purchase price consists of (i) $32.0 million in cash, subject to adjustment, (ii) a secured subordinated promissory note in the principal amount of $5.0 million, subject to adjustment, and (iii) 1,526,332 shares of our unregistered common stock valued at $18.0 million based on a volume-weighted average of the closing prices of our common stock during a 90-day period.

In May 2017, we also entered into a stock purchase agreement with Compass HRM, Inc. (“Compass”) and the sellers and seller representative named therein, pursuant to which the sellers sold 100% of the outstanding shares of capital stock of Compass to us for an aggregate purchase price of $6.0 million, subject to adjustment. The aggregate purchase price consists of $4.5 million in cash and a subordinated promissory note in the principal amount of $1.5 million, subject to adjustment. Compass is headquartered in Tampa, Florida.
To finance the cash portion of the purchase price for the 2017 acquisitions, we amended and restated our existing credit agreement with Wells Fargo Bank, National Association, as administrative agent, to add an additional term loan in the amount of approximately $40.0 million, of which we borrowed $36.5 million to complete the two acquisitions.

In October 2017, we entered into a stock purchase agreement with Associated Data Services, Inc. (“ADS”) and the sellers and seller representative named therein, pursuant to which we acquired 100% of the outstanding shares of capital stock of ADS for an aggregate purchase price of $3.4 million, subject to adjustment. The aggregate purchase price consists of $1.8 million in cash; 44,624 shares of our unregistered common stock valued at $528,200; and a subordinated promissory note in the principal amount of $1.2 million, subject to adjustment.

PRODUCTS AND SERVICES

Asure’s SaaSHCM solutions are uniquely designed to help companies bring people, space and assets together to more effectively manage their global, mobile workforces. As companies recruit, hire and work to retain mobile employees, executivesgrow. Companies use Asure’s solutions to create a fluid employee experience while optimizing theirmore effectively address the three most expensive assets:  people, real estateprimary challenges that prevent businesses from growing:
1.
HR complexity - SMBs have a difficult time keeping up with, let alone maintaining compliance with, the constant changes in Federal, state & local tax and labor laws. They also lack the technical staff and resources to maintain the software, hosting, and integrations of their HRIS tech-stack. And most SMBs need their human capital focused on growth (Sales, Marketing, product development, customer service, etc.) rather than back-office staff that adds overhead and unnecessary complexity to running their business. Asure helps companies stay compliant without the complexity because our software is delivered in the cloud with no IT footprint or administrative back-office needed.

2.
Allocation of both human and financial capital - When it comes to growing a business, people and capital are scarce resources. Asure enables SMBs to allocate their headcount toward growth rather than IT or administrative back-office staff. And because we provide our services on a pay-as-you-go SaaS model, clients conserve cash by avoiding large up front implementation or capital purchase expenses.
3.
Building great teams - SMBs struggle finding and attracting the talent needed to get to the next level because they lack the resources of large enterprises. Asure’s HR software streamlines the process of finding and onboarding employees and our HR Services help companies with the best practices in recruiting, developing, and retaining key staff needed to get them to the next level.
We believe Asure’s suite of HCM software and technology.  With five unique product lines, Asureservices, named AsureHCM, is well-positioned to deliver innovative, scalable solutions across industries and around the world.solutions.  With an emphasis on employee engagement,helping SMBs grow their businesses, the Asure product team aims to create and deliver easy-to-use solutions that streamlinehelp simplify their business, better allocate resources, and build great teams. Within the operational necessities of the workday.  From benefits self-service to reserving a workspace for the day, the AsureAsureHCM suite, product team believes that simplifying required work processes results in an employee experience that is both engaging and productive. Asure product groupingslines include cloud revenue (software), hardware revenue maintenance and support revenue, on premises software license revenue and professional services revenue.
AsureSpace™ workspace management solutions offer clients significant costs savings and Return on Investment (“ROI”) gains by maximizing their real estate with a full portfolio of innovative and intuitive SaaS solutions. The AsureSpace platform offers three core products, each of which can stand alone or be bundled together for a comprehensive solution. SmartView® occupancy sensors and analytics platform offers unique insights into how space is being used, allowing companies to make proactive, strategic decisions about real estate investments and workplace design. SmartMove® move management software helps companies design floorplans and track permanent seat assignments as well as manage assets such as telephones, laptops, desks, chairs, and virtually any item assigned to an employee. AsureSpace™ Resource Scheduler is the foundation of the AsureSpace platform with a sophisticated yet intuitive approach to workspace management. Featuring conference room and desk reservations, service management, interactive floorplans, visitor management, calendar and web conference integrations and robust reporting, Resource Scheduler is a comprehensive solution for the digital workplace.  NowSpace®, a mobile app for Apple and Android devices empowers mobile workers to find and reserve desks and conference rooms directly from their smart phones. AsureSpace™ touch panels and kiosks are placed outside busy areas for on-the-fly desk and space reservations, while lending a high-tech presence to a standard office and enhancing the visitor experience.  Finally, workplace business intelligence (“WBI”) tools offer invaluable reporting(time clocks and data visualizations for executives to understand space utilizationcollection devices), and further optimize their real estate investments.

HR Services revenue.
5Payroll and Tax.


AsureHCM AsurePayroll&Tax is an integrated cloud-based solution that provides a foundation for our clients’ digital HR strategy.  From traditional human resource (“HR”) managementAsure automates all the complex moving parts associated with payroll and taxes - from wages, benefits, overtime and garnishments, to tips, direct deposits, FLSA, and federal, state and local payroll taxes in all U.S. jurisdictions. Key capabilities include:
100% compliant payroll taxes - Maintain federal, state, and local tax rate tables and file taxes on client’s behalf.
General Ledger integration - No manual data entry with GL integration to benefits, talent acquisitionclient’s accounting system.
Managed garnishments - Clients save time, cut postage, reduce banking fees, and performance management, AsureHCM provides an easy-to-use platform forlimit their liability.
Employee self-service - Eliminate paper & manual processes while improving employee engagement.
ACA compliance & reporting - Automated compliance with the Affordable Care Act requirements.
Human Resources. AsureHR has functionality to handle HR professionals and employees alike.  Our emphasis oncomplexities that SMBs face including employee self-service so employees can access all their information, pay history, company documents, and automated processes reflectsmore. With Asure HR’s dashboard, clients have convenient single-system access to every facet of the growing trendemployee’s lifecycle. The software improves benefits management by syncing to carriers and integrating with employee self-managed enrollment and life-event change adjustments. Key capabilities include:
Applicant tracking - Find key talent that’s buried in a stack of workforce mobilizationresumes.
Employee on-boarding - No more manual data entry or paper for new hires.
Benefits enrollment - Automate the data entry while empowering HR teams to focus on more strategic initiatives. Our HCM suite of solutions are easy-to-use with fully integrated HR/payroll applications uniquely designed to help companies recruit, manage, pay, and analyze their workforce more effectively.  Combined with the AsureBenefits offering of COBRA administration and consumer spending accounts, and AsureHR Help for professional guidance on HR challenges, AsureHCM is a comprehensive platform that delivers a cohesive and engaging experience throughoutimproving the employee life cycle.experience.

Carrier feed connection - Save time and keep data in alignment with carriers.
Asure’s SMB HCM Channel product, Evolution HCM, was developed with the channel market in mind.  Its fully integrated Payroll, HR,Employee self-service - Happier employees and Tax Management suite offers service providers a path to growthless paper for HR.
Time and success with unparalleled accuracy, productivity, and financial control. Evolution HCMAttendance. AsureTime&Attendance provides its users the flexibility and best practices to handle clients of all size and complexity levels, as well as meet the ever-evolving needs of the industry.

AsureConsulting allows our SMB clients to run their businesses because we take on the responsibility for all the traditional Human Resource functions. Our suite of services assists organizations through the entire employee lifecycle – from finding the right people, to on-boarding, to development and performance management and finally, to exit strategies and separation. Everything for the SMB market, seamlessly integrated.
Costcost savings and additionalpotential ROI gains come in the form of a more strategic use of labor dollars and the elimination of time theft with AsureForce® workforce management solutions.theft.  Mobile time tracking with AsureForce Mobile helps executives to better understand where and when their employees are working, providing insight into labor schedules and labor costs. With AsureForce Mobile,Asure’s mobile solution, employees can punch in and out from remote locations, and geo-positioning verifies the physical coordinates.  Biometric time clocks, including facial recognition, reduce time theft and help combat buddy punching, which can cost companies millions of dollars per year.punching. Automated system notifications, real-time dashboards, and flexible configuration options all work to streamline operations.  Finally, employees, supervisors and executives have real-time access to data and business intelligence to optimize labor costing, improve labor scheduling, and ultimately control labor costs. Key capabilities include:
FLSA and overtime compliance - Consistent enforcement of pay policies and application of pay rules.
Our acquisitions have enabled usManage by exception - Stop reading every report and only deal with the exceptions.
Time-off management - Time off requests and approvals streamlined to disruptkeep managers working.
Error-Free Processing - Automated pay rule calculation for fast, accurate payroll processing.
Time collection flexibility - Time tracking that fits client needs: Mobile, PC, badge-reader, and bio-metric.
Human Resource Services. AsureHR Services allows our SMB clients to run their businesses because we take responsibility for all the HCM market by offering a comprehensive solution that brings workforcetraditional Payroll and workspace management together. EmpoweringHuman Resource functions. We provide three core levels of HR professionals to partner with real estate management teams and take a more strategic role in company initiatives ultimately results in a work environment that is productive, efficient and most importantly, engaging for employees.  An optimized employee experience delivered through a unified, cloud-based management platform increases company bottom-line performance and gives executives new insight into their most costly assets: people and real estate.services ranging from an online

compliance library, to on-demand call center for all HR questions, to a fully outsourced HR function. Asure can also outsource discreet functions like payroll administration or the benefit enrollment process.
PRODUCT DEVELOPMENT

Asure strives toquickly bring to market innovative, cloud-based solutions that reflect the workstyle of the modern, mobile workforce. solutions. First-to-market mobile applications are a testament to our success in innovation. Additionally, Asure is committed to co-innovation, working in partnership with industry leaders, partners and clients around the globe to develop technology solutions that meet the needs of a rapidly shifting workplace.

Our industry is characterized by continuing improvements in technology, resulting in the frequent introduction of new products, short product life cycles, changes in customer needs, and continual improvement in product performance characteristics.   Asure strives to be cost-effective and timely in enhancing our software applications, developing new innovative software solutions that address the increasingly sophisticated and varied needs of an evolving range of customers,growing businesses, and anticipating technological advances while adhering to industry standards.
Asure development teams – located in Traverse City, Michigan; Tampa, Florida; Burlington, Vermont; as well as the United Kingdom – are staffed with software developers, quality assurance engineers and support specialists who work closely with our customers and sales and marketing teams to build products and services based on market requirements and customer feedback.  We develop our new product and service roadmaps based on inputs from customers, competitive comparisons and relevant technology innovations.
Our research and development strategy is rooted in continuous innovation and flexibility. The development team enhances the functionality of our software and hardware products through new releasesimprovement and new feature developments,releases, with a particular focus on SaaS solutions for growing businesses that struggle with complexity and products for the mobile workforcereseller partners who need powerful back-office tools and the digital workplace.scalable infrastructure.  Asure will continue to evaluate opportunities for developing new software so that organizations can further streamline and automate the HR tasks associated with administeringgrowing their businesses.  We seek to simultaneously allow organizations to improve their productivity while reducing the costs associated with those business tasks.

We also actively search for potential product, service or business acquisitions that we believe will complement our existing and planned product and service offerings, such asofferings. More strategically, we typically target and nurture a pipeline of potential acquisitions from our 2017 acquisition of iSystem’s Evolution HCM product suite for smallreseller channel. Those acquisitions are highly accretive because they easily tuck into our existing infrastructure and midsize (“SMB”) and channel markets.clients don’t need to change platforms. We cannot guarantee that we will make future acquisitions or that we can successfully integrate acquired assets or businesses profitably into Asure.

Despite our efforts, we also cannot guarantee that we will complete our existing and future development efforts or that our new and enhanced software products will adequately meet the requirements of the marketplace and achieve market acceptance.  Additionally, Asure may experience difficulties that could delay or prevent the successful development or introduction of new or enhanced software products.  In the case of acquiring new or complementary software products or technologies, we may not be able to integrate the acquisitions into our current product lines.  Furthermore, despite extensive testing, errors may be found in new software products or releases after shipment, resulting in a diversion of development resources, increased service costs, loss of revenue and/or delay in market acceptance.

SALES AND DISTRIBUTION

Asure sells its software products and services through both a direct and channel (partner) model, which enables us to sell our software solutions in an efficient, cost-effective manner. Prospective customers learn about Asure through a variety of ways, including advertising, web site searches, sales calls, public relations, direct marketing and social media.  When prospective customers show an interest in Asure, we connect them with a sales representative via our web site, phone, or a face-to-face meeting to discuss their needs and the solutions they are interested in and make the sale.  We track our marketing and sales activities to provide immediate preview into activities, leads and pipeline opportunities. Asure account management teams also work with existing customers to promote and sell additional solutions that are relevant for each customer. In addition to this direct sales model, we supplement these efforts with our partner programs described below.  By working with our partners, we expand the reach of our direct sales force and gain access to key opportunities in major market segments worldwide.  Asure has two distinct levels of partners in our Partner Program: Reseller Partners and Referral Partners.
Asure sells its software products and services through both a direct and reseller (partner) model, which extends our reach and enables us to sell our solutions in an efficient, cost-effective manner. Prospective customers learn about Asure through a variety of ways, including advertising, web site searches, sales calls, public relations, direct marketing and social media.  When prospective customers show an interest in Asure, we connect them with a sales representative via our web site, phone, or a face-to-face meeting to discuss their needs and the solutions they are interested in and make the sale.  We track our marketing and sales activities to provide immediate preview into activities, leads and pipeline opportunities. Asure account management teams also work with existing customers to promote and sell additional software and services that are relevant for each customer. In addition to this direct sales model, we supplement these efforts with our partner programs described below.  By working with our partners, we

expand the reach of our direct sales force and gain access to key opportunities in major market segments throughout the United States.
 Asure has two distinct levels of partners in our Partner Program: Reseller Partners and Referral Partners.
Reseller Partners. Reseller Partners are companies that represent us globally, as well as beforelicense Asure’s HCM software and services and then provide value-add services to their customers. These resellers include pure-play payroll providers and ‘trusted advisors.’ Regional and industry-based payroll providers are a critical alternative to the Federal government,one-size-fits-all national payroll companies that don’t speak the language or understand local needs of many businesses. Entrepreneurs and often offer complementary productsexecutives at SMBs rely on their ‘trusted advisors’ like their CPA, bank, and benefit broker to either the workspace management product line or the workforce product line.advise them on payroll and HR decisions. By white-labeling Asure’s HCM software these trusted-advisers can provide payroll and HR services directly to their clients which deepens relationship and grows revenue. And because these Reseller Partners commitlicense the same products we sell to our direct customers, we gain the scale and operational efficiencies of supporting a minimum level of business per year with us and receive a channel discount for that commitment.  Our Reseller Partners outside the United States include JLL, Red River Technology and Kathea, which represent the workspace product line.  We also have several Reseller Partners that represent our software in the Federal government space.  Resellers of our workforce product line in the United States include Oasis Outsourcing, a large provider of human resource outsourcing solutions. single platform.
Referral Partners.  Referral Partners provide us with the name and particular information about a prospective customer and its needs as a sales lead.  If we accept the sales lead, we register it for the Referral Partner.  If we make a sale as a direct result of such a lead, we will pay the Referral Partner a sales lead referral fee.  Currently, we have a number of Referral Partners including Atmosphere Interiors PPI, BuildingI, Martekregional banks, CPAs, and SHI forbenefit brokers. As the workspace management productreferral relationships develop and the referring partner becomes more comfortable in the HCM space, these referral partners become high probability prospects to become Reseller Partners by licensing our workforce product line.
products directly.
COMPETITION

We believe we have a unique position in the market place as the only technology provider in the world that offers cloud-based workspace and workforce management solutions from a single partner. Additionally, Asure has been first-to-market with mobile apps in the workspace management industry, and we are the only known company to have both geospatial and facial recognition technology working together for mobile time tracking.

Specific to the AsureSpace™ line of workspace management software solutions, we have a competitive advantage in the breadth of our complementary workspace management solutions and the scope of our analytics as well as our resources available for product development, client services, and client support.  The primary competitors to AsureSpace™ include Dean Evans & Associates, Inc., AgilQuest Corporation and Condeco Ltd. (UK).  In addition to our features and available services, we believe the principal competitive advantages of AsureSpace™ include its cloud-based service model, extensive product integration options and partner channel, scalable deployments, configurable interfaces, mobile access and price.  Our expert services team, proven implementation methodology and “partner v. vendor” approach have also shown to be critical differentiators.

The AsureForce®AsureTime&Attendance line of workforce management software solutions has a competitive advantage in the marketplace in serving organizations seeking specific point-solutions as well as organizations desiring an integrated suite of solutions, particularly in the area of mobile time collection. The AsureForce Mobile and AirClock™AsureTime&Attendance mobile products are first-to-market technology solutions with significant market demand.solutions. By competing tactically with point-solutions and strategically with an integrated suite of solutions, Asure can serve the needs of a broad spectrum of companies. Primary competitors to AsureForce®AsureTime&Attendance include Kronos, Replicon, and Time Simplicity.


Our key competitive advantage in the HCM product lineAsureHCM suite is our single databasesystem architecture.  Many HCM providers offer ‘integrated’ solutions meaning multiple databases and redundant data entry.  AsureHCM offers a single employee record keeping throughout the entire employee life cycle, starting with an online job application.  Other differentiating factors include our intuitive user interface with mobile accessibility, an integrated time and labor solution, and streamlined workflows with automated notifications and self-service options throughout.  With a complementary suite of HR products, such as consumer spending accounts and HR Help, AsureHCM offers a comprehensive platform to advance an organization’s HR strategy.  
Another key differentiator is that we offer the same products to both direct customers and our Reseller Partners. This improves our product development efficiency by supporting a single platform and creates a consistent user experience for both direct and indirect customers. Within the Evolution SBOReseller Partner channel, additional differentiators include a robust back-end solution for payroll and tax management, and with the Asure acquisition, access to a full suite of ancillary products, and the long-term advantage of our Partner-For-Life mentality.  SBOsReseller Partners can continue as an Asure licensee with the opportunity to expand their available offerings, or they can come under the Asure umbrella and experience the full benefit of a forward-thinking technology company.

Competitors in the HCM market tend to fluctuate, however, our main competitors are ADP, Paychex, Kronos, Paylocity, Ultimate Software,Paycor, Paycom, Ceridian, AscentisNamely and Infinisource.

Gusto.
While Asure has the advantage of a flexible, easy to use, cloud-based, SaaS-delivered software model, affordability and proven deployment methodology, we face several categories of competitive challenges:
Vendors with face-to-face sales contact. In this highly relationship-based sales process, vendors with large, dispersed field-based sales teams who meet and consult with prospects have an advantage. Key U.S. vendors who approach the market in this manner include ADP, Paychex, Kronos, and Paylocity. Asure has recently launched an inside sales development team focused on generating leads for our field-based sales team, which is focused on developing Referral Partner relationships and larger targeted direct sales opportunities.
·
Vendors with face-to-face sales contact.
National payroll processors with loss-leader products. Large brand and market share payroll processing vendors (such as ADP and Paychex) offer equivalent point solutions at little or no cost to prospects when they sign up for the first few months when in a competitive engagement because the short-term lost revenue is inconsequential compared to the long-term revenue they expect to receive over the next 8 to 10 years with that same client. In this highly relationship-based sales process, vendors with large, dispersed field-based sales teams who meet and consult with prospects have an advantage. Key U.S. vendors who approach the market in this manner include ADP, Kronos, PeopleSoft and Condeco. Asure has recently launched a field-based approach to sales and also focuses on high-touch marketing campaigns and leveraging relationships with channel partners to build relationships with prospects.

·
National payroll processors with loss-leader products. Large brand and market share payroll processing vendors (such as ADP, Inc.) offer equivalent point solutions at little or no cost to prospects when in a competitive engagement because these loss leader products become inconsequential next to their core business offerings.

·
Single application vendors. Vendors that offer similar point-solutions, such as room scheduling, office hoteling management, time and attendance, employee/manager self-service and paystub management, can be perceived as better meeting an immediate and specific need.

Because the market for our products and services is subject to rapid technological change and there are relatively low barriers to entry in the workplace management software market, we routinely encounter new entrants or competition from vendors in some or all aspects of our product lines. Competition from these potential market entrants may take many forms. Some of our competitors, both current and future, may have greater financial, technical and marketing resources than us and therefore may be able to respond more quickly to new or emerging technologies and changes in customer requirements.  As a result, they may compete more effectively on price and other terms.  Additionally, those competitors may devote greater resources in developing products or in promoting and selling their products to achieve greater market acceptance.  Asure is actively taking measures designed to address our competitive challenges, and clients tend to recognize the benefits of working with an established and publicly-traded partner versus a start-up or transitional vendor.  However, we cannot assure that we will be able to achieve or maintain a competitive advantage with respect to any of the competitive factors.
MARKETING
Asure’s marketing strategy relies on a comprehensive integrated plan rooted in our business objectives.  Our marketing plan includes four primary objectives: 1) build brand awareness, 2) develop lead generation programs that drive revenue, 3) launch products in a meaningful way and 4) develop an infrastructure that supports and measures marketing activities. We deploy multi-faceted, multi-series direct marketing programs to drive awareness, interest and revenue. Marketing vehicles include our web site, organic and paid search, advertising, public relations, direct marketing, events, social media, content marketing and eMarketing.  In 2018,2019, we are expandingexpanded our strategy to include Account Based Marketing and vertical-specific marketing. Our marketing plan addresses growth and retention goals for allour key target audiences from small and medium-sized businesses to Fortune 500 companies and divisions of enterprise organizations throughout the United States, Europe and Asia/Pacific.  States.

SALES ENABLEMENT

In 2017, Asure developed a comprehensive Sales Enablement planWe continue to drive revenue through the education and development of direct and channel sales teams.  With an emphasis on social selling,invest in sales enablement tools, DiscoverOrgprocesses, and LinkedIn Navigator are elevating prospectingbest-practice training of our sales organization. We have implemented and topcontinue to optimize an end-to-end lead generation process that generates leads from marketing activities, captures and tracks all digital click behavior of funnel sales activity with meaningful connections, targeted research and the distribution of relevant content.  Sales teams also have access to a sophisticated ROI calculator that enhances the discovery process and creates a demonstrable ROI with interactive components that allow prospect champions to build a case internally, expediting the sales cycle.  In conjunction withlead in our marketing automation software and CRM, follow-up and take all leads through a qualification and disposition process that ends in a closed loop of either won/lost opportunities or leads that get passed back to marketing for further nurturing. Sales Enablement staff support sales with product management team, our sales enablement team is promoting a consultative sales approachtraining, customer and prospect demonstrations, and marketing webinars as well as best practices in modern selling that demonstrates our commitment as a partner with a focus on in-depth understanding of products, use casesleverages email, social media, and industries.online video.

INDUSTRY REGULATION
Our business is subject to a wide range of complex U.S. and foreign laws and regulations. In addition, many of our solutions are designed to assist clients with their compliance with certain U.S. and foreign laws and regulations that apply to them. Failure to comply with, or changes in, laws and regulations applicable to our businesses could have a materially adverse effect on our reputation, results of operations or financial condition, or have other adverse consequences.
As a provider of HR outsourcing solutions, we process personal and sensitive data related to clients, employees of our clients, vendors and our employees. We are, therefore, subject to compliance obligations under federal, state and foreign privacy and data security-related laws. For instance, in the United States, the Health Insurance Portability and Accountability Act of 1996 applies to our COBRA, flexible spending account, and health savings account benefits administration services businesses. We are also subject to federal, state and foreign security breach notification laws with respect to both our own employee data and client employee data.
Some of our solutions assist our clients in complying with certain U.S. and foreign laws and regulations that apply to them.  For example, our HCM solutions help clients manage their compliance with certain requirements of the Patient Protection and Affordable Care Act in the United States.Act. Our COBRA administration services and flexible spending account services in the United States are designed to help our clients comply with relevant federal guidelines relating to, respectively, employers’ benefits continuation obligations and certain requirements of the Internal Revenue Code. Although these laws and regulations apply to our clients and not to us, changes in such laws or regulations may affect our operations, products and services.
Additionally, the changing nature of privacy laws in the United States, Canada, the European Union and elsewhere may impact our processing of personal information of our employees and on behalf of our clients. For example, the European Union adoptedCalifornia Consumer Privacy Act (“CCPA”), which went into effect on January 1, 2020, affords consumers expanded privacy protections such as the right to know what personal information is collected and how it is used, California residents also have the right to request a comprehensivebusiness to delete their personal information unless it is necessary for the business to maintain for certain purposes. They have the right to know if their personal information is being sold or shared and the right to opt-out of the sale or disclosure. Failure to comply with the CCPA may result in attorney general enforcement action and damage to our reputation. The CCPA also provides for civil penalties for violations, as well as a private right of action for data privacy regulation (the “GDPR”) in May 2016breaches that will replace the current EU Data Protection Directive and related country-specific legislation.  The GDPR becomes fully effective in May 2018.may increase data breach litigation. Complying with the enhanced obligations imposed by the GDPRCCPA may result in significant costs to our business and require us to amend certain of our business practices.practices and policies. Further, enforcement actions and investigations by regulatory authorities related to data security incidents and privacy violations continue to increase. The future enactment of more restrictive laws, rules or regulations

and/or future enforcement actions or investigations could have a materially adverse impact on us through increased costs or restrictions on our businesses and noncompliance could result in regulatory penalties and significant legal liability. Failure to comply with data privacy laws and regulations could have a materially adverse effect on our reputation, results of operations or financial condition, or have other adverse consequences
The foregoing description does not include an exhaustive list of the laws and regulations governing and impacting our business.
TRADEMARKS
TRADEMARKS
We have registered Asure Software® as a federal trademark with the U.S. Patent and Trademark Office.  Our other core federally registered trademarks include AsureForce®, AsureSpace®, AsureHCM® and Evolution®. We also use common law trademarks including Resource Scheduler™, Meeting Room Manager™, Work Space Manager™, Workplace BI™,  iEmployee™, Netsimplicty™, ADI™, and Legiant Express™.

EMPLOYEES

As of December 31, 2017,2019, we had a total of 324423 employees (315(410 of which are full-time employees) in the following departments:
 FUNCTION
NUMBER OF
EMPLOYEES
 
FUNCTIONEMPLOYEES
Research and development52
 65
Sales and marketing75
 55
Customer service and technical support221
 159
Finance, human resources and administration75
 45
Total423324
We continually evaluate and adjust the size and composition of our workforce. We also periodically retain contractors to support our sales and marketing, information technology and administrative functions.  None of our employees are represented by a collective bargaining agreement.  Asure has not experienced any work stoppages and we consider our relations with our employees to be good.  Additionally, we augment our workforce capacity in research and development and customer service and technical support by contracting for services through third parties.


ITEM 1A.RISK FACTORS

The following risk factors and other information included in this Annual Report on Form 10-K should be carefully considered. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties not presently known to us or that we presently deem less significant may also impair our business operations. Please see Item 1. Business—ForwardBusiness-Forward Looking Statements for a discussion of the forward-looking statements that are qualified by these risk factors. If any of the events or circumstances described in the following risk factors actually occurs, our business, operating results and financial condition could be materially adversely affected.

We have a history of losses, and we cannot be certain that we will achieve or sustain profitability.

We have incurred losses since our inception. We experienced net losses from continuing operations of $5.7$42.3 million and $972,000$11.4 million in the fiscal years ended December 31, 2017,2019, and 2016,2018, respectively. At December 31, 2017,2019, our accumulated deficit was $277.6$253.6 million and total stockholders’ equity was $63.8$137.6 million. We expect to continue to incur operating losses as a result of expenses associated with the continued development and expansion of our business. Such expenses include among others, transaction costs associated with acquisitions, sales and marketing, research and development, consulting and support services and other costs relating to the development, marketing and sale and service of our products that may not generate revenue until later periods, if at all. Any failure to increase revenue or manage our cost structure as we implement initiatives to grow our business could prevent us from achieving or sustaining profitability. In addition, our ability to achieve profitability is subject to a number of the risks and uncertainties discussed below, many of which are beyond our control.control, including the impact of the current environment, the spread of major epidemics (including coronavirus) and other related uncertainties such as government-imposed travel restrictions, interruptions to supply chains and extended shut-down of businesses. We cannot be certain that we will be able to achieve or sustain profitability on a quarterly or annual basis.

As we acquireOur common stock has traded in low volumes. We cannot predict whether an active trading market for our common stock will ever develop.
Historically, our common stock has experienced a lack of trading liquidity. In the absence of an active trading market:
an investor may have difficulty buying and investselling our common stock at all or at the price one considers reasonable; and
market visibility for shares of our common stock may be limited, which may have a depressive effect on the market price for shares of our common stock and on our ability to raise capital or make acquisitions by issuing our common stock.
Our stock price has been, and likely will continue to be, volatile.
The market price of our common stock has in the past been, and is likely to continue in the future to be, volatile. During the fiscal year ended December 31, 2018, the Nasdaq closing price of one share of our common stock fluctuated from a low of $4.39 to a high of $19.06. During the fiscal year ended December 31, 2019, the Nasdaq closing price of one share of our common stock fluctuated from a low of $4.90 to a high of $10.00. The market price of our common stock may be influenced by many factors, some of which are beyond our control, including:
announcements regarding the results of expansion or development efforts by us or our competitors;
announcements regarding the acquisition of businesses or companies by us or technologies, we may not realize the expected businessour competitors;
technological innovations or new products and services developed by us or our competitors;
changes in domestic or foreign laws and regulations affecting our industry
issuance of new or changed securities analysts’ reports and/or recommendations applicable to us or our competitors;
changes in financial benefits. These acquisitions could prove difficult to integrate, disruptor operational estimates or projections;
additions or departure of our business, dilute stockholder valuekey personnel;
actual or anticipated fluctuations in our quarterly financial and ownership and adversely affect our operating results and financial condition.degree of trading liquidity in our common stock; and

political or economic uncertainties, including the impact of the coronavirus and other developments on equity trading markets.
As partIn addition, stock markets generally have experienced significant price and volume volatility. This volatility has had a substantial effect on the market prices of securities of many public companies for reasons frequently unrelated or disproportionate to the operating performance of the specific companies.
Sales, or the potential for sales, of a substantial number of shares of our business strategy, we havecommon stock in the past andpublic market by us or our existing stockholders could cause our stock price to fall.
The sale of substantial amounts of shares of our common stock in the public market, or the perception that such sales could occur, could harm the prevailing market price of shares of our common stock. These sales, or the possibility that these sales may occur, also might make it more difficult for us to raise capital through the sale of equity securities in the future seek to acquire or invest in other businesses, products or technologiesat a time and at a price that we believe could complement or expand our existing platform, enhance our technical capabilities or otherwise offer growth opportunities. Indeem appropriate. As of March 2016,6, 2020, we acquired all of the issued and outstandinghad 15,741,013 shares of common stock of Mangrove Employer Services, Inc. of Tampa, Florida (“Mangrove”) as well as substantially all the assets of Mangrove COBRAsource Inc., a benefits administration services business which then was a wholly owned subsidiary of Mangrove. In January 2017, we acquired all of the outstanding shares of common stock of Personnel Management Systems, Inc., substantially all of the assets of Corporate Payroll, Inc., relating to its payroll service business bureau, and substantially all of the assets of Payroll Specialties NW, Inc. In May 2017, we acquired all of the equity interests of iSystems and all of the issued and outstanding shares of common stock of Compass. In October 2018, we acquired all of the issued and outstanding shares of common stock of ADS.  In January 2018, we acquired TelePayroll Inc., a Southern California-based provider of human resources, payroll and employee benefits services; Pay Systems of America, Inc., a provider of HR, payroll and employee benefits services; and Savers Administrative Services, Inc., a certified third-party administrator of payroll and human resources services.

Acquisitions and investments involve numerous risks, including:

·potential failure to achieve the expected benefits of the combination or acquisition;

·difficulties in, and the cost of, integrating operations, technologies, services, platforms and personnel;

·diversion of financial and managerial resources from existing operations;

·the potential entry into new markets in which we have little or no experience or where competitors may have stronger market positions;

·potential write-offs of acquired assets or investments, and potential financial and credit risks associated with acquired customers;

·potential loss of key employees of the acquired company;

·inability to generate sufficient revenue to offset acquisition or investment costs;

·inability to maintain relationships with customers and partners of the acquired business;

·difficulty of transitioning the acquired technology onto our existing platforms and customer acceptance of multiple platforms on a temporary or permanent basis;

·augmenting the acquired technologies and platforms to the levels that are consistent with our brand and reputation;

·increasing or maintaining the security standards for acquired technology consistent with our other services;

·potential unknown liabilities associated with the acquired businesses;

·unanticipated expenses related to acquired technology and its integration into our existing technology;

·negative impact to our results of operations because of the depreciation and amortization of amounts related to acquired intangible assets, fixed assets and deferred compensation;

·additional stock based compensation;

·the loss of acquired deferred revenue and unbilled deferred revenue;

·delays in customer purchases due to uncertainty related to any acquisition;

·ineffective or inadequate controls, procedures and policies at the acquired company;

·challenges caused by integrating operations over distance, and across different languages and cultures in the case of any international acquisitions;

·currency and regulatory risks associated with foreign countries and potential additional cybersecurity and compliance risks resulting from entry into new markets; and

·the tax effects of any such acquisitions.

Any of these risks could have an adverse effect on our business, operating results and financial condition.

In addition, to facilitate these acquisitions or investments, we may seek additional equity or debt financing, which may not be available on terms favorable to us, or at all, which may affect our ability to complete acquisitions or investments. If we finance acquisitions by issuing equity or convertible or other debt securities or loans, or issue equity as consideration for an acquisition, our existing stockholders may be diluted, or we could face constraints related to the terms of, and repayment obligations related to, the incurrence of indebtedness. See also the risk factor below titled “We may require additional capital to support business growth, and this capital may not be available on acceptable terms, or at all.”

We depend on data centers and computing infrastructure operated by third parties and any disruption in these operations could adversely affect our business.

We host our applications and serve our customers through a number of external data centers. While we control and have access to our servers and all the components of the networks that are located in our external data centers, we do not control the operations of these facilities. The owners of such facilities have no obligation to renew their agreements with us on commercially reasonable terms. If we are not able to renew these contracts on commercially reasonable terms, we may be required to transfer our servers and other infrastructure to new data facilities, and we may incur significant costs and possible service interruption in doing so. Additionally, we rely on certain hosted infrastructure partners, such as Amazon Web Services (“AWS”) to provide a third party hosted environment for certain of our applications. Any disruption or in any disruption of or interference at our hosted infrastructure partners would impact our operations and our business could be adversely impacted. Problems faced by our third-party data center operations or hosted infrastructure partners could adversely affect the experience of our customers. Breaches of our clients’ data caused by errors, omissions or hostile acts of third parties within the third party hosted environment are beyond our control yet we would remain responsible for such data security incidents from a regulatory standpoint, in some instances. Our third-party data center operators or hosted infrastructure partners could decide to close their facilities without adequate notice. In addition, any financial difficulties, such as bankruptcy, faced by our third-party data center operators, our hosted infrastructure partners or any of the other service providers with whom we or they contract may have negative effects on our business, the nature and extent of which are difficult to predict.

Privacy regulations, existing and evolving regulation of cloud computing, cross-border transfer restrictions and other United States and foreign regulations could limit the use of our services and adversely affect our business.

Regulatory focus on privacy issues continues to increase, as federal, state and foreign governments continue to adopt new laws and regulations addressing data privacy and the collection, processing, storage and use of personal information.  As these laws expand and become more complex, potential risks related to our handling of our clients’ personal information will intensify. These measures include the Global Data Protection Regulation (“GDPR”), effective in May, 2018, which replaces the current EU Data Protection Directive 95/46/EC and which applies to all EU member states. This law governs the processing of personal information within the EU and the processing of personal information of EU citizens generally and applies directly to our operations as a data processor. The GDPR imposes new security and privacy standards and contractual obligations on data processors and provides for significant fines and new private rights of actions in the event of breach of a data security or data privacy obligation or non- compliance in general.  Non-compliance with the GDPR may result in monetary penalties of up to 4% of worldwide revenue. The GDPR and other changes in foreign and domestic laws or regulations associated with the enhanced protection of certain types of sensitive data, such as healthcare data, biometric data, or any personal information, could increase our cost of providing our services or prevent us from offering services in jurisdictions in which we operate. These and other requirements could reduce demand for our services or restrict our ability to store and process data or, in some cases, impact our ability to offer our services in certain locations impacting our clients’ ability to deploy our solutions globally. Additionally, the law relating to the ability to exchange data outside of jurisdiction borders is complex and subject to change. For example, in October 2015, the European Court of Justice invalidated the U.S.-EU Safe Harbor framework that had been in place since 2000, which allowed companies to meet certain European legal requirements for the transfer of personal data from the European Economic Area to the United States. While other adequate legal mechanisms to lawfully transfer such data remain, the invalidation of the U.S.-EU Safe Harbor framework may result in different European data protection regulators applying differing standards for the transfer of personal data, which could result in increased regulation, cost of compliance and limitations on data transfer for us and our customers. The costs of compliance with and other burdens imposed by laws, regulations and standards may limit the use and adoption of our services, reduce overall demand for our services, lead to significant fines, penalties or liabilities for noncompliance, or slow the pace at which we close sales transactions, any of which could harm our business. In addition to governmental regulation, self-regulatory standards may place additional burdens on us. Many of our customers expect us to meet voluntary certification or other standards established by third parties, such as the International Trade Administration Privacy Shield as well as other audited measures and controls.  If we are unable to maintain these certifications or meet these standards, it could adversely affect our ability to provide our solutions to certain customers and could harm our business. Even the perception that the privacy of personal information is not satisfactorily protected or does not meet regulatory requirements could inhibit sales of our products or services, and could limit adoption of our cloud-based solutions.

outstanding.
If our security measures or those of our third-party data center hosting facilities, cloud computing platform providers or third-party service partners are compromised or breached, our services may be perceived as not being secure, our brand could be damaged, our services may be disrupted, and customers may curtail or stop using our services, all of which could reduce our revenue and earnings, increase our expenses, and exposureexpose us to legal claims and regulatory actions.

Our services involve the collection, transmission, processing and storing of our customers’ and our customers’their customers’ proprietary and other sensitive data, including financial information and other personal information. While we have security measures in place, they may be breached as a result of third-party action, including intentional misconduct by computer hackers, employee error, malfeasance or otherwise and result in someone obtaining unauthorized access to our information technology systems, our customerscustomers’ data or our data, including our intellectual property and other confidential business information. In addition, third parties may attempt to fraudulently induce employees or customers into disclosing sensitive information such as user names, passwords or other information in order to gain access to our customerscustomers’ data, their customers’ data, our data or our information

technology systems. Because the techniques used to obtain unauthorized access, or to sabotage systems, change frequently and generally are not recognized until launched against a target, we may be unable to anticipate these techniques or to implement adequate preventative measures. In addition, our customers may authorize third-party technology providers to access their customer data, and some of our customers may not have adequate security measures in place to protect their data that is stored on our services. Because we do not control our customers or third-party technology providers, or the processing of such data by third-party technology providers, we cannot ensure the integrity or security of such transmissions or processing. Malicious third parties may also conduct attacks designed to temporarily deny customers access to our services. Any security breach could result in a loss of confidence in the security of our services, damage our reputation, negatively impact our future sales, disrupt our business and lead to legal liability. Moreover, if a high profile security breach occurs with respect to another SaaS provider, our clients and potential clients may lose trust in the security of the SaaS business model generally, which could adversely impact our ability to retain existing clients or attract new ones.

We identified a material weakness in our internal control over financial reporting as of December 31, 2019 and may identify additional material weaknesses in the future that may cause us to fail to meet our reporting obligations or result in material misstatements of our consolidated financial statements. If we fail to remedy our material weaknesses, or if we fail to establish and maintain effective control over financial reporting, our ability to accurately and timely report our financial results could be adversely affected.
Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with U.S. generally accepted accounting principles.
12In connection with the preparation of our consolidated financial statements as of and for the year ended December 31, 2019, we identified a material weakness in our internal control over financial reporting. A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of annual or interim financial statements will not be prevented or detected on a timely basis. Management identified a deficiency related to the design effectiveness of our controls surrounding the safeguarding of assets. Specifically, we did not maintain appropriate access to certain systems and did not maintain appropriate segregation of duties related to processes associated with those systems.

Management has implemented measures designed to remediate the material weakness, including: (i) review and changes to system access, (ii) organization re-alignment to improve and ensure segregation of duties and (iii) implementation of additional manual and IT controls.
TableThe actions we have taken are subject to continued review, supported by confirmation and testing by management as well as audit committee oversight. While we have implemented measures to remediate the material weakness, we cannot assure you that such measures will be sufficient to remediate the control deficiencies that led to the material weakness in our internal control over financial reporting or to avoid potential future material weaknesses. If we are unable to successfully remediate our existing or any future material weakness in our internal control over financial reporting, or if we identify any additional material weaknesses, the accuracy and timeliness of Contentsour financial reporting may be adversely affected. If we are unable to maintain effective internal controls, we may not have adequate, accurate or timely financial information, and we may be unable to meet our reporting obligations as a public company. Failure to comply with the Sarbanes-Oxley Act, when and as applicable, could also potentially subject us to sanctions or investigations by the SEC or other regulatory authorities. Furthermore, if we cannot provide reliable financial reports or prevent fraud, our business and results of operations could be harmed and investors could lose confidence in our reported financial information.
As we acquire and invest in companies or technologies, we may not realize the expected business or financial benefits. These acquisitions could prove difficult to integrate, disrupt our business, dilute stockholder value and ownership and adversely affect our operating results and financial condition.
As part of our business strategy, we have in the past and may in the future seek to acquire or invest in other businesses, products or technologies that we believe could complement or expand our existing platform, enhance our technical capabilities or otherwise offer growth opportunities. Acquisitions and investments involve numerous risks, including:
potential failure to achieve the expected benefits of the combination or acquisition;
difficulties in, and the cost of, integrating operations, technologies, services, platforms and personnel;
diversion of financial and managerial resources from existing operations;

Our directors, officersthe potential entry into new markets in which we have little or no experience or where competitors may have stronger market positions;
potential write-offs of acquired assets or investments, and principal stockholderspotential financial and credit risks associated with acquired customers;
potential loss of key employees of the acquired company;
inability to generate sufficient revenue to offset acquisition or investment costs;
inability to maintain relationships with customers and partners of the acquired business;
difficulty of transitioning the acquired technology onto our existing platforms and customer acceptance of multiple platforms on a temporary or permanent basis;
augmenting the acquired technologies and platforms to the levels that are consistent with our brand and reputation;
increasing or maintaining the security standards for acquired technology consistent with our other services; 
potential unknown liabilities associated with the acquired businesses;
unanticipated expenses related to acquired technology and its integration into our existing technology;
negative impact to our results of operations because of the depreciation and amortization of amounts related to acquired intangible assets, fixed assets and deferred compensation;
additional stock based compensation;
the loss of acquired deferred revenue and unbilled deferred revenue;
delays in customer purchases due to uncertainty related to any acquisition;
ineffective or inadequate controls, procedures and policies at the acquired company;
challenges caused by integrating operations over distance, and across different languages and cultures in the case of any international acquisitions;
currency and regulatory risks associated with foreign countries and potential additional cybersecurity and compliance risks resulting from entry into new markets; and
the tax effects of any such acquisitions.
Any of these risks could have significant voting poweran adverse effect on our business, operating results and financial condition.
In addition, to facilitate these acquisitions or investments, we may take actions thatseek additional equity or debt financing, which may not be in the best interests ofavailable on terms favorable to us, or at all, which may affect our ability to complete acquisitions or investments. If we finance acquisitions by issuing equity or convertible or other stockholders.

As of March 12, 2018,debt securities or loans, or issue equity as consideration for an acquisition, our officers, directors and principalexisting stockholders each holding more than 5% of our common stock, collectively control approximately 21% of our outstanding common stock. As a result, these stockholders, if they weremay be diluted, or we could face constraints related to act together, would be able to exert significant influence over the management and affairs of our company and most matters requiring stockholder approval, including the election of directors and approval of significant corporate transactions. This significant concentration of ownership may have the effect of delaying or preventing a change of control, including those that you may believe are in your best interests as one of our stockholders. If potential acquirers are deterred, you may lose an opportunity to profit from a possible acquisition premium in our stock price.  This significant concentration of stock ownership may also adversely affect the trading price of our common stock due to investors’ perception that conflicts of interest may exist or arise.
In addition, under the terms of, and repayment obligations related to, the Investors Rights Agreement that we entered into in connection with our acquisitionincurrence of iSystems, holders of a majority ofindebtedness. See also the registerable securities have the rightrisk factor below titled “We may require additional capital to nominate one director to our board of directors until holders of the registerable securities no longer hold more than the lesser of (x) 5% of our outstanding common stocksupport business growth, and (y) 90% of the shares of our common stock held by such holders as of May 25, 2017.  As a result of their ownership interests and director nomination right, holders of the registerable securitiesthis capital may have the ability to influence the outcome of matters that require approval of our stockholdersnot be available on acceptable terms, or to otherwise influence the Company. The interests of these stockholders might conflict with or differ from other stockholder interests.
at all.”
If we are not able to develop enhancements and new features, keep pace with technological developments or respond to future technologies, our business, operating results and financial results will be adversely affected.

Our future success will depend on our ability to adapt and innovate. To attract new clients and increase revenue from existing clients, we will need to enhance and improve our existing products and introduce new features. The success of any enhancement or new feature depends on several factors, including timely completion, introduction and market acceptance. If we are unable to enhance our existing products to meet client needs or successfully develop or acquire new features or products, or if such new features or products fail to be successful, our business, operating results and financial condition will be adversely affected.

Our products are designed to operate on a variety of network, hardware and software platforms using Internet tools and protocols, and we must continuously modify and enhance our products to keep pace with changes in Internet-related hardware,

software, communication, browser and database technologies. In addition, if new technologies emerge that are able to deliver a workforce managementHCM software at lower prices, more efficiently or more conveniently, we may be unable to compete with these technologies. If we are unable to respond in a timely and cost-effective manner to these rapid technological developments, our products may become less marketable and less competitive or obsolete, and our business, operating results and financial condition will be adversely affected.

If we are unable to release timely updates to reflect changes in tax, benefit and other laws and regulations that our products help our clients address, the market acceptance of our products may be adversely affected and our revenues could decline.
Our solutions are affected by changes in tax, benefit and other laws and regulations and generally must be updated regularly to maintain their accuracy and competitiveness. Although we believe our SaaS platform provides us with flexibility to release updates in response to these changes, we cannot be certain that we will be able to make the necessary changes to our solutions and release updates on a timely basis, or at all. Failure to do so could have an adverse effect on the functionality and market acceptance of our solutions. Changes in tax, benefit and other laws and regulations could require us to make significant modifications to our products or delay or cease sales of certain products, which could result in reduced revenues or revenue growth and our incurring substantial expenses and write-offs.
Our business depends substantially on clients renewing their agreements with us, purchasing additional products from us or adding additional users. If our customers do not renew their subscriptions for our services or reduce the number of paying subscriptions at the time of renewal, our revenue will decline and our business, operating results and financial condition may be adversely affected. If we cannot accurately predict subscription renewals or upgrade rates, we may not meet our revenue targets, which may adversely affect the market price of our common stock.

In order for us to improve our operating results, it is important that our clients renew their agreements with us when the initial contract term expires and also purchase additional products or add additional users.

Our customers have no obligation to renew their subscriptions for our services after the expiration of their contractual subscription period, which is typically one to three years, and in the normal course of business, some customers have elected not to renew. Even if customers elect to renew, they may renew for fewer subscriptions, renew for shorter contract lengths, or switch to lower cost offerings of our services. Moreover, certain of our clients have the right to cancel their agreements for convenience, subject to certain notice requirements and, in some cases, early termination fees. It is difficult to predict attrition rates given our varied customer base of enterprise, varied sizes orof our customers and the number of multi-year subscription contracts. Our client renewal rates may decline or fluctuate as a result of a number of factors, including their satisfaction or dissatisfaction with our products, our pricing, the prices of competing products or services, mergers and acquisitions affecting our client base, reduced hiring by our clients or reductions in our clients’ spending levels.


Our future success also depends in part on our ability to sell additional features and services, more subscriptions or enhanced editions of our services to our current customers. This may also require increasingly sophisticated and costly sales efforts that are targeted at senior management. Similarly, the rate at which our customers purchase new or enhanced services depends on a number of factors, including general economic conditions and that our customers do not react negatively to any price changes related to these additional features and services.

In addition, if we cannot accurately predict subscription renewals or upgrade rates, we may not meet our revenue targets, which may adversely affect the market price of our common stock.
Even if demand for HCM products and services increases generally, there is no guarantee that demand for SaaS products generally or our products in particular will increase to a corresponding degree, or at all.
The widespread adoption of our products depends not only on strong demand for HCM products and services generally, but also for products and services delivered via a SaaS business model in particular. A significant number of organizations do not use HCM products, and it is unclear whether such organizations will ever use these products and, if they do, whether they will choose to use a SaaS software service or our HCM products in particular. As a result, we cannot assure you that our SaaS HCM software products will achieve and sustain the high level of market acceptance that is critical for the success of our business.
Client funds that we hold in trust are subject to market, interest rate, credit and liquidity risk. The loss of these funds could have a material adverse effect on our business, financial condition and results of operations.
We invest our funds held for clients in high quality, investment-grade marketable securities, money markets, and other cash equivalents. However, these funds held for clients are subject to general market, interest rate, credit, and liquidity risks.  These risks may be exacerbated during periods of unusual financial market volatility.  Any loss or inability to access client funds could

have an adverse impact on our cash position and could require us to obtain additional sources of liquidity, and could have a material adverse effect on our business, financial condition and results of operations.
The markets in which we participate are highly competitive, and if we do not compete effectively, our operating results could be adversely affected.
The market for payroll and HCM solutions is fragmented, highly competitive and rapidly changing. Our competitors vary for each of our solutions, and include (i) enterprise-focused software providers, such as Ultimate Software Group, Inc., Workday, Inc., SAP AG, Oracle Corporation and Ceridian Corporation, (ii) payroll service providers, such as Automatic Data Processing, Inc., Paychex, Inc., Paycom Software, Inc., Paycor, Inc. and (iii) other regional providers, and HCM point solutions, such as Cornerstone OnDemand, Inc.
Several of our competitors are larger, have greater name recognition, longer operating histories, larger marketing budgets and significantly greater resources than we do, and are able to devote greater resources to the development, promotion and sale of their products and services. Some of our competitors could offer HCM solutions bundled as part of a larger product offering. In addition, many of our competitors have established marketing relationships, access to larger customer bases, and major distribution agreements with consultants, system integrators, and resellers.
Furthermore, our current or potential competitors may be acquired by third parties with greater available resources and the ability to initiate or withstand substantial price competition. As a result, our competitors may be able to develop products and services better received by our markets or may be able to respond more quickly and effectively than we can to new or changing opportunities, technologies, regulations or client requirements.
In addition, current and potential competitors have established, and might in the future establish, partner or form other cooperative relationships with vendors of complementary products, technologies or services to enable them to offer new products and services, to compete more effectively or to increase the availability of their products in the marketplace. New competitors or relationships might emerge that have greater market share, a larger client base, more widely adopted proprietary technologies, greater marketing expertise, greater financial resources, and larger sales forces than we have, which could put us at a competitive disadvantage. In light of these advantages, current or potential clients might accept competitive offerings in lieu of purchasing our offerings. We expect intense competition to continue for these reasons, and such competition could negatively impact our sales, profitability or market share.
Our clients could have insufficient funds to cover payments we have made on their behalf or credit that we have extended to them in connection with the services that we have provided, resulting in financial loss to us.
As part of the payroll processing service, we are authorized by our clients to transfer money from their accounts to fund amounts owed to their employees and various taxing authorities.  It is possible that we could be held liable for such amounts in the event the client has insufficient funds to cover them.  We have in the past, and may in the future, make payments on our clients’ behalf for which we may not be reimbursed, resulting in a loss to us. Further, if we are required to advance substantial amounts of funds to cover payment obligations of our clients, we may need to seek additional sources of short-term liquidity, which may not be available on reasonable terms, which could have a material, adverse effect on our business, financial condition and results of operations.
We grant credit to customers in the ordinary course of business, exposing us to the credit risk of our customers. In the course of our sales to customers, we may encounter difficulty collecting accounts receivable, which could adversely impact our operating results and financial condition. We maintain reserves for potential credit losses. However, these reserves are based on our judgment and a variety of factors and assumptions.
We perform credit evaluations of our customers’ financial condition. However, our evaluation of the creditworthiness of customers may not be accurate if they do not provide us with timely and accurate financial information or if their situations change after we evaluate their credit. While we attempt to monitor these situations carefully, adjust our allowances for doubtful accounts as appropriate and take measures to collect accounts receivable balances, we have written down accounts receivable and written off doubtful accounts in prior periods and may be unable to avoid additional write-downs or write-offs of doubtful accounts in the future. Such write-downs or write-offs could negatively affect our operating results for the period in which they occur, and could harm our financial condition.

If the banks that currently provide ACH and wire transfers fail to properly transmit ACH or terminate their relationship with us or limit our ability to process funds or we are not able to increase our ACH capacity with our existing and new banks, our ability to process funds on behalf of our clients and our financial results and liquidity could be adversely affected.
We currently have agreements with nine banks to execute ACH and wire transfers to support our client payroll, benefit and tax services. If one or more of the banks fails to process ACH transfers on a timely basis, or at all, then our relationship with our clients could be harmed and we could be subject to claims by a client with respect to the failed transfers. In addition, these banks have no obligation to renew their agreements with us on commercially reasonable terms, if at all. If these banks terminate their relationships with us or restrict the dollar amounts of funds that they will process on behalf of our clients, their doing so may impede our ability to process funds and could have an adverse impact on our financial results and liquidity.
Privacy regulations, existing and evolving regulation of cloud computing, cross-border transfer restrictions and other United States and foreign regulations could limit the use of our services and adversely affect our business.
Regulatory focus on privacy issues continues to increase, as federal, state and foreign governments continue to adopt new laws and regulations addressing data privacy and the collection, processing, storage and use of personal information.  As these laws expand and become more complex, potential risks related to our handling of our clients’ personal information will intensify. California recently enacted legislation, the California Consumer Privacy Act (CCPA), that affords consumers expanded privacy protections relating to the access to, deletion of, and sharing of personal information that is collected by businesses. The CCPA and other changes in domestic laws or regulations associated with the enhanced protection of certain types of sensitive data, such as healthcare data, biometric data, or any personal information, could increase our cost of providing our services or prevent us from offering services in jurisdictions in which we operate. These and other requirements could reduce demand for our services or restrict our ability to store and process data or, in some cases, impact our ability to offer our services in certain locations impacting our clients’ ability to deploy our solutions globally. Additionally, the law relating to the ability to exchange data outside of jurisdiction borders is complex and subject to change.
The costs of compliance with and other burdens imposed by laws, regulations and standards may limit the use and adoption of our services, reduce overall demand for our services, lead to significant fines, penalties or liabilities for noncompliance, or slow the pace at which we close sales transactions, any of which could harm our business. In addition to governmental regulation, self-regulatory standards may place additional burdens on us. Many of our customers expect us to meet voluntary certification or other standards established by third parties, such as the International Trade Administration Privacy Shield as well as other audited measures and controls.  If we are unable to maintain these certifications or meet these standards, it could adversely affect our ability to provide our solutions to certain customers and could harm our business. Even the perception that the privacy of personal information is not satisfactorily protected or does not meet regulatory requirements could inhibit sales of our products or services, and could limit adoption of our cloud-based solutions.
Our balance sheet includes significant amounts of goodwill and intangible assets. The impairment of a significant portion of these assets would adversely affect our business, operating results and financial condition.
As a result of our acquisitions, a significant portion of our total assets consist of intangible assets, including goodwill. Goodwill and identifiable intangible assets together accounted for approximately 40% of the total assets on our balance sheet as of December 31, 2019. We may not realize the full fair value of our intangible assets and goodwill. We expect to engage in additional acquisitions, which may result in our recognition of additional identifiable intangible assets and goodwill. We evaluate on a regular basis whether all or a portion of our goodwill and identifiable intangible assets may be impaired. Under current accounting rules, any determination that impairment has occurred would require us to write off the impaired portion of goodwill and such intangible assets, resulting in a charge to our earnings. In 2019, we recorded an impairment of goodwill amounting to $35,060, which was reflected as an operating expense in our consolidated statements of comprehensive income (loss). In addition, any future impairment of a significant portion of goodwill or intangible assets could have a material adverse effect on our business, operating results and financial condition.
Our ability to make scheduled payments on or to refinance our existing indebtedness (including the indebtedness under our Third Restated Credit Agreement and subordinated promissory notes) depends on our future performance, which is subject to economic, financial, competitive and other factors that may be beyond our control.
Our business may not generate cash flow from operations in the future sufficient to service our debt and support our growth strategies. If we are unable to generate sufficient cash flow, we may be required to pursue one or more alternatives, such as selling assets, restructuring debt or obtaining additional equity capital on terms that may be onerous or dilutive. Our ability to refinance our indebtedness will depend on the capital markets and our financial condition at such time. We may not be able to engage in any of these activities or on desirable terms, which could result in a default on our debt obligations, including under our current debt obligations. In addition, if for any reason we are unable to meet our debt service and repayment obligations, we would be in

default under the terms of our Third Restated Credit Agreement, which would allow our creditors at that time to declare all outstanding indebtedness to be due and payable. Under these circumstances, our lenders could compel us to apply all of our available cash to repay our indebtedness.
Our ability to incur debt and the use of our funds could be limited by the restrictive covenants in our loan agreement for our term loan and revolving credit facility.
Our Third Restated Credit Agreement with Wells Fargo Bank, N.A. provides for a term loan and revolving credit facility that contains restrictive covenants, including restrictions on our ability to pay dividends to stockholders, as well as requirements to comply with certain leverage ratios and other financial maintenance tests. These restrictive covenants and requirements limit the amount of borrowings that are available to us. The Third Restated Credit Agreement covenants may also affect our ability to obtain future financing and to pursue attractive business opportunities and our flexibility in planning for, and reacting to, changes in business conditions. These covenants could place us at a disadvantage compared to some of our competitors, who may have fewer restrictive covenants and may not be required to operate under these restrictions.
We may be required to incur further debt to meet future capital requirements of our business. Should we be required to incur additional debt, the restrictions imposed by the terms of such debt could adversely affect our financial condition and our ability to respond to changes in our business.

If we incur additional debt, we may be subject to the following risks:

our vulnerability to adverse economic conditions may be heightened;
·our vulnerability to adverse economic conditions may be heightened;
our flexibility in planning for, or reacting to, changes in our business may be limited;

our debt covenants may affect our flexibility in planning for, and reacting to, changes in the economy and in our industry;
·our flexibility in planning for, or reacting to, changes in our business may be limited;
higher levels of debt may place us at a competitive disadvantage compared to our competitors or prevent us from pursuing opportunities;

covenants contained in the agreements governing our indebtedness may limit our ability to borrow additional funds and make certain investments;
·our debt covenants may affect our flexibility in planning for,a significant portion of our cash flow could be used to service our indebtedness; and reacting to, changes in the economy and in our industry;

·higher levels of debt may place us at a competitive disadvantage compared to our competitors or prevent us from pursuing opportunities;

·covenants contained in the agreements governing our indebtedness may limit our ability to borrow additional funds and make certain investments;

·a significant portion of our cash flow could be used to service our indebtedness; and

·our ability to obtain additional financing in the future for working capital, capital expenditures, acquisitions or other general corporate purposes may be impaired.

We cannot assure you that our leverage and such restrictions will not materially and adversely affect our ability to finance our future operations or capital needs or to engage in other business activities.
Unfavorable conditions in our industry or the global economy, or reductions in information technology spending, could adversely affect our business, operating results and financial condition.
Our operating results may vary based on changes in our industry or the impact of changes in the global economy on us or our clients. The revenue growth and potential profitability of our business depends on demand for enterprise application software and services generally and for HCM solutions in particular. We sell our software products and services primarily to large, mid-sized and small business organizations whose businesses fluctuate based on general economic and business conditions. In addition, a portion of our revenue is attributable to the number of users of our products at each of our clients, which in turn is influenced by the employment and hiring patterns of our clients and potential clients. To the extent that economic uncertainty or weak economic conditions cause our clients and potential clients to freeze or reduce their headcount, demand for our products may be negatively affected. Historically, economic downturns have resulted in overall reductions in spending on information technology and HCM software as well as pressure from clients and potential clients for extended billing terms. The recent outbreak of the coronavirus could impact our global supply chain network, cause extended shutdowns of businesses and the prolonged economic impact of the outbreak remains uncertain. If economic conditions deteriorate, our clients and potential clients may elect to decrease their information technology and HCM budgets by deferring or reconsidering product purchases, which would adversely affect our business, operating results and financial condition.

Existing or future laws and regulations could increase the cost of our products and negatively affect our reputation, results of operations or financial condition, or have other adverse consequences.
Our business is subject to a wide range of complex U.S. laws and regulations. As a provider of human resources outsourcing solutions, we process personal and sensitive data related to clients, employees of our clients, and our employees, and are subject to compliance obligations under federal, state and foreign privacy and data security-related laws. For instance, in the United States, the Health Insurance Portability and Accountability Act of 1996 applies to our COBRA, flexible spending account and health savings account benefits administration services businesses. We are also subject to federal and state security breach notification laws with respect to both our own employee data and client employee data.
Some of our solutions assist our clients in complying with certain U.S. laws and regulations that apply to them.  For example, our HCM solutions help clients manage their compliance with certain requirements of the Patient Protection and Affordable Care Act in the United States. Our COBRA administration services and flexible spending account services in the United States are designed to help our clients comply with relevant federal guidelines relating to, respectively, employers’ benefits continuation obligations and certain requirements of the Internal Revenue Code. Changes in such laws or regulations could require us to make significant modifications to our products or delay or cease sales of certain products, which could result in reduced revenues, increased expenses and write-offs.
As part of our payroll processing solutions, we move client funds to taxing authorities, our clients’ employees, and other payees via electronic transfer and direct deposit. Some elements of our money transmission activities may be subject to licensing requirements under money transmitter statutes in some jurisdictions. The adoption of new money transmitter statutes in other jurisdictions, changes in regulators’ interpretation of existing state and federal money transmitter or money services business statutes or regulations, or disagreement by a regulatory authority with our interpretation of such statutes or regulations, could require additional registration or licensing, limit certain of our business activities until they are appropriately licensed, and expose us to financial penalties. These occurrences could also require changes to the manner in which we conduct some aspects of our money movement business or client funds investment strategy.
Failure to comply with laws and regulations applicable to our operations or client solutions and services could result in the suspension or revocation of licenses or registrations, the limitation, suspension or termination of services, and the imposition of consent orders or civil and criminal penalties, including fines, that could damage our reputation and have a materially adverse effect on our results of operation or financial condition. In addition, changes in laws or regulations, or changes in the interpretation of laws or regulations by a regulatory authority, may decrease our revenues and earnings and may require us to change the manner in which we conduct some aspects of our business. For example, a change in regulations either decreasing the amount of taxes to be withheld or allowing less time to remit taxes to government authorities would adversely impact average client balances and, thereby adversely impact interest income from investing client funds before such funds are remitted to the applicable taxing authorities. Changes in taxation regulations could adversely affect our effective tax rate and our results of operations.
We may be subject to claims, lawsuits, governmental investigations and other proceedings that could adversely affect our business, financial condition and results of operations.
We are sometimes the subject of claims, lawsuits, governmental investigations and other legal and regulatory proceedings in the ordinary course of business, including those involving, among others, breach of contract, tortious conduct and employment law matters. The results of any such claims, lawsuits, or other legal or regulatory proceedings cannot be predicted with certainty. Any claims against us, whether meritorious or not, could be time-consuming, result in costly litigation, be harmful to our reputation, impact licenses that are necessary or required to operate our business, require significant management attention and divert significant resources. It is possible that a resolution of one or more such proceedings could result in substantial damages, settlement costs, fines and penalties that could adversely affect our business, financial condition and results of operations.
We incur significant costs as a result of operating as a public company, and our management will devote substantial time to new compliance initiatives. We may fail to comply with the rules that apply to public companies, which could result in sanctions or other penalties that would harm our business.
We incur significant legal, accounting and other expenses as a public company, including costs resulting from public company reporting obligations under the Securities Exchange Act of 1934, as amended, or the Exchange Act, and regulations regarding corporate governance practices. The listing requirements of The Nasdaq Capital Market require that we satisfy certain corporate governance requirements relating to director independence, distributing annual and interim reports, stockholder meetings, approvals and voting, soliciting proxies, conflicts of interest and a code of conduct. Our management and other personnel devote a substantial amount of time to ensure that we comply with all of these requirements. Moreover, new reporting requirements, rules and regulations will increase our legal and financial compliance costs and will make some activities more time consuming

and costly. Any changes we make to comply with these obligations may not be sufficient to allow us to satisfy our obligations as a public company on a timely basis, or at all.
To the extent that our pre-tax income or loss becomes relatively modest, our ability to conclude that a control deficiency is not a material weakness or that an accounting error does not require a restatement could be adversely affected.
Under the Sarbanes-Oxley Act of 2002, our management is required to assess the impact of control deficiencies based upon both quantitative and qualitative factors, and depending upon that analysis, we classify such identified deficiencies as either a control deficiency, significant deficiency or a material weakness. One element of our analysis of the significance of any control deficiency is its actual or potential financial impact. This assessment will vary depending on our level of pre-tax income or loss. For example, a smaller pre-tax income or loss will increase the likelihood of a quantitative assessment of a control deficiency as a significant deficiency or material weakness.
To the extent that our pre-tax income or loss is relatively small, if management or our independent registered public accountants identify an error in our interim or annual financial statements, it is more likely that such an error may be determined to be a material weakness or be considered a material error that could, depending upon the complete quantitative and qualitative analysis, result in our having to restate previously issued financial statements.
We depend on data centers and computing infrastructure operated by third parties and any disruption in these operations could adversely affect our business.
We host our applications and serve our customers through a number of external data centers. While we control and have access to our servers and all the components of the networks that are located in our external data centers, we do not control the operations of these facilities. The owners of such facilities have no obligation to renew their agreements with us on commercially reasonable terms. If we are not able to renew these contracts on commercially reasonable terms, we may be required to transfer our servers and other infrastructure to new data facilities, and we may incur significant costs and possible service interruption in doing so. Additionally, we rely on certain hosted infrastructure partners, such as Amazon Web Services (“AWS”) to provide a third party hosted environment for certain of our applications. Any disruption or interference at our hosted infrastructure partners would impact our operations and our business could be adversely impacted.
Our SaaS hosting network infrastructure is a critical part of our business operations. Our clients access our HCM software through a standard web browser and depend on us for fast and reliable access to our products. Our software is proprietary, and we rely on third-party data center hosting facilities and the expertise of members of our engineering and software development teams for the continued performance of our software. We have experienced, and may in the future experience, disruptions in our computing and communications infrastructure. Factors that may cause such disruptions include:
human error;
security breaches;
telecommunications outages from third-party providers;
computer viruses;
acts of terrorism, sabotage or other intentional acts of vandalism, including cyber attacks;
unforeseen interruption or damages experienced in moving hardware to a new location, including government-imposed travel restrictions;
fire, earthquake, flood, the spread of major epidemics (including coronavirus) and other natural disasters; and
power loss.
Although we generally back up our client databases hourly, store our data in more than one geographically distinct location at least weekly and perform real-time mirroring of data to disaster recovery locations, we do not currently offer immediate access to disaster recovery locations in the event of a disaster or major outage. Thus, in the event of any of the factors described above, or other failures of our computing infrastructure, clients may not be able to access their data for lengthy periods of time and it is possible that client data from recent transactions may be permanently lost or otherwise compromised. In addition, we may not have adequate insurance coverage to compensate for losses from a major interruption. Moreover, some of our agreements include performance guarantees and service level standards that obligate us to provide credits, refunds or termination rights in the event

of a significant disruption in our SaaS hosting network infrastructure or other technical problems that relate to the functionality or design of our software.
We may require additional capital to support business growth, and this capital may not be available on acceptable terms, or at all.

We intend to continue to make investments, including the acquisition of complementary businesses, to support our business growth and may seek additional funds to respond to business challenges, including the need to develop new features or enhance our existing products, improve our operating infrastructure or acquire complementary businesses and technologies. Accordingly, we may need to engage in additional equity or debt financings to secure additional funds. If we raise additional funds through issuances of equity or debt securities, our existing stockholders could suffer significant dilution, and any new equity securities we issue could have rights, preferences and privileges superior to those of holders of our common stock. In addition, we may not be able to obtain additional financing on terms favorable to us, if at all. If we are unable to obtain adequate financing or financing on terms satisfactory to us, when we require it, our ability to continue to support our business growth and to respond to business challenges could be significantly impaired.

Our ability to make scheduled payments of the principal of, to pay interest on or to refinance our indebtedness, including subordinated promissory notes we issued in connection with our acquisitions, depends on our future performance, which is subject to economic, financial, competitive and other factors beyond our control. Our business may not generate cash flow from operations in the future sufficient to satisfy our obligations under the notes and any future indebtedness we may incur and to make necessary capital expenditures. If we are unable to generate such cash flow, we may be required to adopt one or more alternatives, such as reducing or delaying investments or capital expenditures, selling assets, refinancing or obtaining additional equity capital on terms that may be onerous or highly dilutive. Our ability to refinance the notes or future indebtedness will depend on the capital markets and our financial condition at such time. We may not be able to engage in any of these activities or engage in these activities on desirable terms, which could result in a default on the notes or future indebtedness.

Volatility and weakness in bank and capital markets may adversely affect credit availability and related financing costs for us.

Unfavorable conditionsvolatility and disruption. If the disruption in these markets is prolonged, our industryability to refinance, and the related cost of refinancing, some or all of our debt could be adversely affected. Although we currently can access the bank and capital markets, there is no assurance that such markets will continue to be a reliable source of financing for us. These factors, including the tightening of credit markets, could adversely affect our ability to obtain cost-effective financing. Increased volatility and disruptions in the financial markets also could make it more difficult and more expensive for us to refinance outstanding indebtedness and to obtain financing. In addition, the adoption of new statutes and regulations, the implementation of recently enacted laws, or new interpretations or the global economy,enforcement of older laws and regulations applicable to the financial markets or reductionsthe financial services industry could result in information technology spending,a reduction in the amount of available credit or an increase in the cost of credit. Disruptions in the financial markets can also adversely affect our lenders, insurers, customers, and other counterparties. Any of these results could adverselyhave a material adverse effect on our business, financial condition, and results of operations.
Further, the interest rate on debt we have incurred under our Third Restated Credit Agreement is calculated with reference to LIBOR. LIBOR is an interest rate used in lending transactions between banks on the London interbank market. On July 27, 2017, the United Kingdom's Financial Conduct Authority, which regulates LIBOR, announced that it intends to phase out LIBOR by the end of 2021. The maturity date of our indebtedness under our Third Restated Credit Agreement is after December 31, 2021. Our Third Restated Credit Agreement allows for an adjustment of the interest rate on such loans as a result of the phase out of LIBOR; however, we cannot guarantee that any replacement rate will be as favorable to us as the LIBOR rate and this may affect our ability to meet our debt service and repayment obligations or have an adverse effect on our operations.
If we lose key personnel, including key management personnel, or are unable to attract and retain additional personnel as needed in the future, it could disrupt the operation of our business, delay our product development and harm our growth efforts.
Our future performance depends largely on our ability to continually and effectively attract, train, retain, motivate and manage highly qualified and experienced technical, sales, marketing, managerial and executive personnel. Our future development and growth depend on the efforts of key management personnel and technical employees. We cannot guarantee that we will continue to attract and retain personnel with the requisite capabilities and experience. The loss of one or more of our key management or technical personnel could have a material and adverse effect on our business, operating results and financial condition.

Our operating results may vary based on changes in our industry or the impact of changes in the global economy on us or our clients. The revenue growth and potential profitability of our business depends on demand for enterprise application software and services generally and for workspace and workforce management solutions in particular. We sell our software products and services primarily to large, mid-sized and small business organizations whose businesses fluctuate based on general economic and business conditions. In addition, a portion of our revenue is attributable to the number of users of our products at each of our clients, which in turn is influenced by the employment and hiring patterns of our clients and potential clients. To the extent that economic uncertainty or weak economic conditions cause our clients and potential clients to freeze or reduce their headcount, demand for our products may be negatively affected. Historically, economic downturns have resulted in overall reductions in spending on information technology and workforce management software as well as pressure from clients and potential clients for extended billing terms. If economic conditions deteriorate, our clients and potential clients may elect to decrease their information technology and workforce management budgets by deferring or reconsidering product purchases, which would adversely affect our business, operating results and financial condition.

The market for workforce management in which we participate is intensely competitive, and if we do not compete effectively, our business, operating results and financial condition could be adversely affected.

The market for workforce management software is highly competitive, rapidly evolving and fragmented. Many of our competitors and potential competitors are larger and have greater brand name recognition, longer operating histories, larger marketing budgets and significantly greater resources than we do. These competitors may be able to respond more quickly to new or emerging technologies and changes in customer requirements, and they may be able to compete more effectively on price and other terms. In addition, with the introduction of new technologies and market entrants, we expect competition to intensify in the future. If we fail to compete effectively, our business will be harmed. Some of our principal competitors offer their products or services at a lower price, which has resulted in pricing pressures on our products. Similarly, some competitors offer different billing terms, which has resulted in pressures on our billing terms. If we are unable to maintain our pricing levels and billing terms, our operating results could be negatively impacted. In addition, pricing pressures and increased competition generally could result in reduced sales, reduced margins, losses or the failure of our products to achieve or maintain more widespread market acceptance, any of which could adversely affect our business, operating results and financial condition.

We face competition from paper-based processes and desktop software tools. We also face competition from custom-built software that is designed to support the needs of a single organization, as well as from third-party talent and human resource application providers. These vendors include, without limitation, Dean Evans & Associates, Inc., Emergingsoft Corporation, AgilQuest Corporation and Condeco Ltd. (UK) as competitors to the AsureSpace™ line and Kronos, Replicon and Time Simplicity as competitors to the AsureForce® line. In addition, some of the parties with which we maintain business alliances offer or may offer products or services that compete with our products or services.

Many of our competitors are able to devote greater resources to the development, promotion and sale of their products and services. In addition, many of our competitors have established marketing relationships, access to large client bases and major distribution agreements with consultants, system integrators and distributors. Moreover, many software vendors can bundle human resource products or offer such products at a lower price as part of a larger product sale. In addition, some competitors may offer software that addresses one or a limited number of workforce management functions at a lower price point or with greater depth than our products. For all of these reasons, we may not be able to compete successfully against our current and future competitors.

Existing or future laws and regulations could increase the cost of our products and negatively affect our operating results, as well as subject us to litigation, regulatory investigations and other potential liabilities.

Our business is subject to a wide range of complex U.S. and foreign laws and regulations. As a provider of human resources outsourcing solutions, we process personal and sensitive data related to clients, employees of our clients, and our employees, and are subject to compliance obligations under federal, state and foreign privacy and data security-related laws. For instance, in the United States, the Health Insurance Portability and Accountability Act of 1996 applies to our COBRA, flexible spending account and health savings account benefits administration services businesses. We are also subject to federal, state and foreign security breach notification laws with respect to both our own employee data and client employee data.
Some of our solutions assist our clients in complying with certain U.S. and foreign laws and regulations that apply to them.  For example, our HCM solutions help clients manage their compliance with certain requirements of the Patient Protection and Affordable Care Act in the United States. Our COBRA administration services and flexible spending account services in the United States are designed to help our clients comply with relevant federal guidelines relating to, respectively, employers’ benefits continuation obligations and certain requirements of the Internal Revenue Code. Changes in such laws or regulations may negatively affect our operating results, and render these compliance management aspects of our products and services obsolete. 

Evolving regulation of the Internet, changes in the infrastructure underlying the Internet or interruptions in Internet access may adversely affect our business, operating results and financial condition by increasing our expenditures and causing client dissatisfaction.

Our services depend on the ability of our registered users to access the Internet. Currently, this access is provided by companies that have significant market power in the broadband and Internet access marketplace, including incumbent telephone companies, cable companies, mobile communications companies and government-owned service providers. Laws or regulations that adversely affect the growth, popularity or use of the Internet, including changes to laws or regulations impacting Internet neutrality, could decrease the demand for our products, increase our operating costs, require us to alter the manner in which we conduct our business and/or otherwise adversely affect our business. For example, the Federal Communications Commission (the “FCC”) recently adopted an order repealing rules that prohibit Internet service providers (“ISPs”) from blocking or throttling Internet traffic, and from engaging in practices that prioritize particular Internet content in exchange for payment (also known as “paid prioritization”). The order is not yet effective and has been challenged in court, which could result in further changes to the governing law. There is also uncertainty regarding how the FCC’s new framework, if upheld, and new oversight by the Federal Trade Commission (“FTC”) will be applied. Depending on ongoing appellate proceedings and future action by the FCC and FTC, we could experience discriminatory or anti-competitive practices that could cause us to incur additional expense or otherwise adversely affect our business, operating results and financial condition. In particular, the repeal of restrictions on paid prioritization could enable ISPs to impose higher fees and otherwise adversely affect our business.

In addition, the rapid and continual growth of traffic on the Internet has resulted at times in slow connection and download speeds of Internet users. Our business may be harmed if the Internet infrastructure cannot handle our clients’ demands or if hosting capacity becomes insufficient. If our clients become frustrated with the speed at which they can utilize our products over the Internet, our clients may discontinue the use of our software and choose not to renew their contracts with us. Further, the performance of the Internet has also been adversely affected by viruses, worms, hacking, phishing attacks, denial of service attacks and other similar malicious programs, as well as other forms of damage to portions of its infrastructure, which have resulted in a variety of Internet outages, interruptions and other delays. These service interruptions could diminish the overall attractiveness of our products to existing and potential users and could cause demand for our products to suffer.

Our business and operations are experiencing growth and organizational change. If we fail to effectively manage such growth and change, our business, operating results and financial condition could be adversely affected.

We have experienced, and may continue to experience, growth and organizational change, which has placed, and may continue to place, significant demands on our management, operational and financial resources. For example, our headcount has grown from 179 employees (175 full-time) on December 31, 2016 to 324 employees (315 full-time) on December 31, 2017. We may continue to expand our operations in the future, either organically or through additional acquisitions. We have also experienced significant growth in the number of users, transactions and data that our SaaS hosting infrastructure supports. We will require significant capital expenditures and the allocation of valuable management resources to manage this growth. If we fail to manage our anticipated growth and change in an effective manner, our ability to retain and attract clients may suffer and our business, operating results and financial condition may be adversely affected.
Our clients could have insufficient funds to cover payments we have made on their behalf, resulting in financial loss to us.
As part of the payroll processing service, we are authorized by our clients to transfer money from their accounts to fund amounts owed to their employees and various taxing authorities.  It is possible that we could be held liable for such amounts in the event the client has insufficient funds to cover them.  We have in the past, and may in the future, make payments on our clients’ behalf for which we may not  be reimbursed, resulting in loss to us.
Our interest earned on funds held for clients may be impacted by changes in government regulations mandating the amount of tax withheld or timing of remittance.
We receive interest income from investing client funds collected but not yet remitted to applicable tax or regulatory agencies or to client employees. A change in regulations either decreasing the amount of taxes to be withheld or allowing less time to remit taxes to applicable tax or regulatory agencies could adversely impact interest income.
The markets in which we participate are highly competitive, and if we do not compete effectively, our operating results could be adversely affected.
The market for payroll and HCM solutions is fragmented, highly competitive and rapidly changing. Our competitors vary for each of our solutions, and include (i) enterprise-focused software providers, such as Ultimate Software Group, Inc., Workday, Inc., SAP AG, Oracle Corporation and Ceridian Corporation, (ii) payroll service providers, such as Automatic Data Processing, Inc., Paychex, Inc., Paycom Software, Inc., Paycor, Inc. and (iii) other regional providers, and HCM point solutions, such as Cornerstone OnDemand, Inc.
Several of our competitors are larger, have greater name recognition, longer operating histories and significantly greater resources than we do. Many of these competitors are able to devote greater resources to the development, promotion and sale of their products and services. Furthermore, our current or potential competitors may be acquired by third parties with greater available resources and the ability to initiate or withstand substantial price competition. As a result, our competitors may be able to develop products and services better received by our markets or may be able to respond more quickly and effectively than we can to new or changing opportunities, technologies, regulations or client requirements.
In addition, current and potential competitors have established, and might in the future establish, partner or form other cooperative relationships with vendors of complementary products, technologies or services to enable them to offer new products and services, to compete more effectively or to increase the availability of their products in the marketplace. New competitors or relationships might emerge that have greater market share, a larger client base, more widely adopted proprietary technologies, greater marketing expertise, greater financial resources, and larger sales forces than we have, which could put us at a competitive disadvantage. In light of these advantages, current or potential clients might accept competitive offerings in lieu of purchasing our offerings. We expect intense competition to continue for these reasons, and such competition could negatively impact our sales, profitability or market share.
If we lose key personnel, including key management personnel, or are unable to attract and retain additional personnel as needed in the future, it could disrupt the operation of our business, delay our product development and harm our growth efforts.

Our future performance depends largely on our ability to continually and effectively attract, train, retain, motivate and manage highly qualified and experienced technical, sales, marketing, managerial and executive personnel. Our future development and growth depend on the efforts of key management personnel and technical employees. We cannot guarantee that we will continue to attract and retain personnel with the requisite capabilities and experience. The loss of one or more of our key management or technical personnel could have a material and adverse effect on our business, operating results and financial condition.

Any significant disruption in our SaaS hosting network infrastructure could harm our reputation, require us to provide credits or refunds, result in early terminations of client agreements or a loss of clients, and adversely affect our business, operating results and financial condition.

Our SaaS hosting network infrastructure is a critical part of our business operations. Our clients access our workforce management software through a standard web browser and depend on us for fast and reliable access to our products. Our software is proprietary, and we rely on third-party data center hosting facilities and the expertise of members of our engineering and software development teams for the continued performance of our software. We have experienced, and may in the future experience, disruptions in our computing and communications infrastructure. Factors that may cause such disruptions include:

·human error;
·security breaches;
·telecommunications outages from third-party providers;
·computer viruses;
·acts of terrorism, sabotage or other intentional acts of vandalism, including cyber attacks;
·unforeseen interruption or damages experienced in moving hardware to a new location;
·fire, earthquake, flood and other natural disasters; and
·power loss.
Although we generally back up our client databases hourly, store our data in more than one geographically distinct location at least weekly and perform real-time mirroring of data to disaster recovery locations, we do not currently offer immediate access to disaster recovery locations in the event of a disaster or major outage. Thus, in the event of any of the factors described above, or other failures of our computing infrastructure, clients may not be able to access their data for lengthy periods of time and it is possible that client data from recent transactions may be permanently lost or otherwise compromised. In addition, we may not have adequate insurance coverage to compensate for losses from a major interruption. Moreover, some of our agreements include performance guarantees and service level standards that obligate us to provide credits, refunds or termination rights in the event of a significant disruption in our SaaS hosting network infrastructure or other technical problems that relate to the functionality or design of our software.

Even if demand for workforce management products and services increases generally, there is no guarantee that demand for SaaS products generally or our products in particular will increase to a corresponding degree, or at all.

The widespread adoption of our products depends not only on strong demand for workforce management products and services generally, but also for products and services delivered via a SaaS business model in particular. A significant number of organizations do not use workforce management products, and it is unclear whether such organizations will ever use these products and, if they do, whether they will choose to use a SaaS workforce management software service or our products in particular. As a result, we cannot assure you that our SaaS workforce management software products will achieve and sustain the high level of market acceptance that is critical for the success of our business.

Because of how we recognize revenue with respect to our workforce management products, a significant downturn in our business may not be immediately reflected in our operating results.

Our revenues consist of SaaS offerings, time-based software subscriptions, and perpetual software license sale arrangements. We recognize revenue from our SaaS arrangements and time-based software subscription agreements monthly over the terms of these arrangements, which typically range from one to three years. As a result, a significant portion of the revenue we report in each quarter is generated from arrangements entered into during previous periods. Consequently, a decline in new subscriptions or SaaS arrangements in any one quarter may not have a significant impact on our revenue and financial performance in that quarter, but will negatively affect our revenue, or rate of revenue growth, and financial performance in future quarters.

In addition, if subscription or SaaS arrangements expire and are not renewed in the same quarter, our revenue and financial performance in that quarter and subsequent quarters will be negatively affected. However, the revenue impact may not be immediately reflected in our operating results to the extent there is an offsetting increase in revenue from perpetual license sales in that same quarter.

Finally, we may be unable to adjust our fixed costs in response to reduced revenue. Accordingly, the effect of significant declines in sales and market acceptance of our products may not be reflected in our short-term operating results.

Because we generally recognize subscription revenue from our clients over the terms of their agreements but incur most costs associated with generating such agreements up front, rapid growth in our client base may put downward pressure on our operating income in the short term.

The expenses associated with generating client agreements are generally incurred up front, while the resulting subscription revenue is generally recognized over the life of the agreements. Accordingly, increased growth in the number of our clients will result in our recognition of more costs than revenue during the early periods covered by such agreements, even in cases where the agreements are expected to be profitable for us over their full terms.
If we fail to adequately protect our proprietary rights, our competitive advantage and brand could be impaired and we may lose valuable assets, generate reduced revenue and incur costly litigation to protect our rights.

Our success is dependent, in part, upon protecting our proprietary technology. We rely on a combination of trademarks, service marks, trade secret laws and contractual restrictions to establish and protect our proprietary rights in our products and services. However, the steps we take to protect our intellectual property may be inadequate. We will not be able to protect our intellectual property if we are unable to enforce our rights or if we do not detect unauthorized use of our intellectual property. Despite our precautions, it may be possible for unauthorized third parties to copy our products and use information that we regard as proprietary to create products and services that compete with ours. Some license provisions protecting against unauthorized use, copying, transfer and disclosure of our licensed products may be unenforceable under the laws of certain jurisdictions and foreign countries. Further, the laws of some countries do not protect proprietary rights to the same extent as the laws of the United States. To the extent we expand our international activities, our exposure to unauthorized copying and use of our products and proprietary information may increase. While our general practice is to enter into confidentiality and invention assignment agreements with our employees and consultants and confidentiality agreements with the parties with whom we have strategic relationships and business

alliances, these agreements may not be effective in controlling access to and distribution of our products and proprietary information. Further, these agreements do not prevent our competitors from independently developing technologies that are substantially equivalent or superior to our products. Litigation brought to protect and enforce our intellectual property rights could be costly, time consuming and distracting to management and could result in the impairment or loss of portions of our intellectual property. If we fail to secure, protect and enforce our intellectual property rights, we may lose valuable assets, generate reduced revenue and incur costly litigation to protect our rights, which could adversely affect our business, operating results and financial condition.
We may be sued by third parties for infringement of their proprietary rights.
Our level of indebtedness and the terms of our indebtedness, including the indebtedness under our Restated Credit Agreement and subordinated promissory notes, could adversely affect our operations and limit our ability to plan for or respond to changesThere is considerable intellectual property development activity in our businessindustry. Our success depends upon our not infringing upon the intellectual property rights of others. Third parties, including our competitors, may own or acquire additional businesses. Ifclaim to own intellectual property relating to our products or services and may claim that we are unableinfringing their intellectual property rights. We may be found to be infringing upon such rights, even if we are unaware of their intellectual property rights. Any claims or litigation could cause us to incur significant expenses and, if successfully asserted against us, could require that we pay substantial damages or ongoing royalty payments, obtain licenses, modify applications, prevent us from offering our services, or require that we comply with restrictions in,other unfavorable terms. We may also be obligated to indemnify our customers, vendors or cannot repay or refinance our indebtedness, the repayment of our indebtedness could be accelerated.

In order to consummate our acquisitions in 2017 and January of 2018, we incurred approximately $13.7 million of subordinated indebtednesspartners in connection with any such claim or litigation. Even if we were to prevail in such a dispute, any litigation regarding our intellectual property could be costly and time-consuming and divert the notes issued to the sellers. In addition, asattention of December 31, 2017, we have approximately $68.3 million in senior, secured debt outstanding under our Restated Credit Agreement. Our high level of indebtedness could adversely affectmanagement and key personnel form our business in the following ways, among others:
·make it more difficult for us to satisfy our financial obligations under our current debt obligations, or other indebtedness, as well as our contractual and commercial commitments, and could increase the risk that we may default on our debt obligations;

·require us to use a substantial portion of our cash flow from operations to pay interest and principal on our current debt obligations or other indebtedness, which would reduce the funds available for working capital, capital expenditures and other general corporate purposes;

·limit our ability to obtain additional financing for working capital, capital expenditures, acquisitions and other investments or general corporate purposes, which may limit the ability to execute our business strategy;

·heighten our vulnerability to downturns in our business, our industry or in the general economy, and restrict us from exploiting business opportunities or making acquisitions;

·place us at a competitive disadvantage compared to those of our competitors that may have proportionately less debt;

·limit management’s discretion in operating our business;

·limit our flexibility in planning for, or reacting to, changes in our business, the industry in which we operate or the general economy; and

·result in higher interest expense if interest rates increase.

Our ability to make scheduled payments on or to refinance our indebtedness depends on our future performance, which is subject to economic, financial, competitive and other factors that may be beyond our control. Our business may not generate cash flow from operations in the future sufficient to service our debt and support our growth strategies. If we are unable to generate sufficient cash flow, we may be required to pursue one or more alternatives,operations. Any such as selling assets, restructuring debt or obtaining additional equity capital on terms that may be onerous or dilutive. Our ability to refinance our indebtedness will depend on the capital markets and our financial condition at such time. We may not be able to engage in any of these activities or on desirable terms, which could result in a default on our debt obligations, including under our current debt obligations. In addition, if for any reason we are unable to meet our debt service and repayment obligations, we would be in default under the terms of our Restated Credit Agreement, which would allow our creditors at that time to declare all outstanding indebtedness to be due and payable. Under these circumstances, our lenders could compel us to apply all of our available cash to repay our indebtedness.

Our ability to incur debt and the use of our funds could be limited by the restrictive covenants in our loan agreement for our term loan and revolving credit facility.

Our Restated Credit Agreement with Wells Fargo Bank, N.A. provides for a term loan and revolving credit facility that contains restrictive covenants, including restrictions on our ability to pay dividends to stockholders, as well as requirements to comply with certain leverage ratios and other financial maintenance tests. These restrictive covenants and requirements limit the amount of borrowings that are available to us. The Restated Credit Agreement covenants may also affect our ability to obtain future financing and to pursue attractive business opportunities and our flexibility in planning for, and reacting to, changes in business conditions. These covenants could place us at a disadvantage compared to some of our competitors, who may have fewer restrictive covenants and may not be required to operate under these restrictions.

 Sales, or the potential for sales, of a substantial number of shares of our common stock in the public market by us or our existing stockholders could cause our stock price to fall.

The sale of substantial amounts of shares of our common stock in the public market, or the perception that such sales could occur, could harm the prevailing market price of shares of our common stock. These sales, or the possibility that these sales may occur, also might make it more difficult for us to raise capital through the sale of equity securities in the future at a time and at a price that we deem appropriate. As of March 12, 2018, we had a total of 12,584,036 shares of common stock outstanding.

The entities and persons affiliated with iSystems Holdings, LLC beneficially own 1,526,332 shares of our common stock, or approximately 12% of our outstanding common stock based on shares outstanding as of March 12, 2018. Pursuant to an investors rights agreement entered into between the parties in connection with our acquisition of iSystems (the “Investors Rights Agreement”), Holdings has requested that we file a registration statement to register its shares of our common stock for resale to the public. Under the Investor Rights Agreement, public resales of shares registered under this registration statement, once declared effective, may not occur until after May 25, 2018. Any sales of these shares in the public market, or the perception that such sales may occur,events could have a material adverse effect on the market price of our common stock.

Our stock price has been, and likely will continue to be, volatile.

The market price of our common stock has in the past been, and is likely to continue in the future to be, volatile. During the fiscal year ended December 31, 2016, the Nasdaq closing price of one share of our common stock reached a high of $9.55 and a low of $4.36. During the fiscal year ended December 31, 2017, it reached a high of $16.44 and a low of $9.00. That volatility depends upon many factors, some of which are beyond our control, including:

·announcements regarding the results of expansion or development efforts by us or our competitors;

·announcements regarding the acquisition of businesses or companies by us or our competitors;

·technological innovations or new products and services developed by us or our competitors;

·changes in foreign or domestic regulations;

·issuance of new or changed securities analysts’ reports and/or recommendations applicable to us or our competitors;

·additions or departure of our key personnel;

·actual or anticipated fluctuations in our quarterly financial and operating results and degree of trading liquidity in our common stock; and

·political or economic uncertainties.

One or more of these factors could cause a decline in the price of our common stock. In addition, stock markets generally have experienced significant price and volume volatility. This volatility has had a substantial effect on the market prices of securities of many public companies for reasons frequently unrelated or disproportionate to the operating performance of the specific companies.


We are exposed to the credit risks of our customers; if we have inadequately assessed their creditworthiness, we may have more exposure to accounts receivable risk than we anticipate. Failure to collect our accounts receivable in amounts that we anticipate could adversely affect our operating results andbusiness, financial condition.

We grant credit to customers in the ordinary course of business, exposing us to the credit risk of our customers. In the course of our sales to customers, we may encounter difficulty collecting accounts receivable, which could adversely impact our operating results and financial condition. We maintain reserves for potential credit losses. However, these reserves are based on our judgment and a variety of factors and assumptions.

We perform credit evaluations of our customers’ financial condition. However, our evaluation of the creditworthiness of customers may not be accurate if they do not provide us with timely and accurate financial information or if their situations change after we evaluate their credit. While we attempt to monitor these situations carefully, adjust our allowances for doubtful accounts as appropriate and take measures to collect accounts receivable balances, we have written down accounts receivable and written off doubtful accounts in prior periods and may be unable to avoid additional write-downs or write-offs of doubtful accounts in the future. Such write-downs or write-offs could negatively affect our operating results for the period in which they occur, and could harm our financial condition.

Our effective tax rate may fluctuate as a result of new tax laws and our interpretations of those new tax laws, which are subject to significant judgments and estimates. The ongoing effects of the new tax laws and the refinement of provisional estimates could make our results difficult to predict.

Our effective tax rate may fluctuate as a result of new tax laws and our interpretations of those new tax laws, which are subject to significant judgments and estimates. The ongoing effects of the new tax laws and the refinement of provisional estimates could make our results difficult to predict.

Our effective tax rate may fluctuate in the future as a result of the U.S. Tax Cuts and Jobs Act (the Act), which was enacted on December 22, 2017. The Act introduces significant changes to U.S. income tax law that will have a meaningful impact on our provision for income taxes once we release our valuation allowance. Accounting for the income tax effects of the Act requires significant judgments and estimates in the interpretation and calculations of the provisions of the Act.

Due to the timing of the enactment and the complexity involved in applying the provisions of the Act, we made reasonable estimates of the effects and recorded provisional amounts in our consolidated financial statements for the year ended December 31, 2017. The U.S. Treasury Department, the Internal Revenue Service (IRS), and other standard-setting bodies may issue guidance on how provisions of the Act will be applied or otherwise administered that is different from our interpretation. As we collect and prepare necessary data, and interpret the Act and any additional guidance issued by the IRS or other standard-setting bodies, we may make adjustments to the provisional amounts that could materially affect our financial position and results of operations as well as our effective tax rate in the period in which the adjustments are made. Further, foreign governments may enact local tax laws in response to the Act which may result in additional changes that could materially affect our financial positioncondition and results of operations.

Some of our key components are procured from a single or limited number of suppliers. Thus, we are at risk of shortage, price increases, tariffs, changes, delay, or discontinuation of key components, which could disrupt and materially and adversely affect our business.
We face risks associated with expanding our sales outsideSome of the United States.

key components used to manufacture our products, such as the AsureForce time clocks and air clocks, come from limited or single sources of supply. We believe thatdo not have contractual commitments or guaranteed supply arrangements with our future growth depends in part upon our ability to increase sales in international markets. These sales are subject tosuppliers. As a variety of risks, including fluctuations in currency exchange rates, tariffs, import restrictions and other trade barriers, unexpected changes in regulatory requirements, longer accounts receivable payment cycles, potentially adverse tax consequences and export license requirements. In addition,result, we are subject to the risks inherentrisk of shortages and long lead times in conducting business internationally, including political and economic instability and unexpected changes in diplomatic and trade relationships. Currency fluctuations may also increase the relative pricesupply of our productscomponents or products. Further, our suppliers may experience financial or other difficulties as a result of uncertain and weak worldwide economic conditions. Other factors which may affect our suppliers' ability or willingness to supply components to us include internal management or reorganizational issues, such as roll-out of new equipment which may delay or disrupt supply of previously forecasted components, or industry consolidation and divestitures, which may result in international marketschanged business and therebyproduct priorities among certain suppliers. It could also cause our productsbe difficult, costly and time consuming to become less affordableobtain alternative sources for these components, or less price competitive than thoseto change product designs to make use of international competitors. These risks associated with international operations mayalternative components. In addition, difficulties in transitioning from an existing supplier to a new supplier could create delays in component availability that would have a material adverse effectsignificant impact on our revenue from or costs associated with international sales.

ability to fulfill orders for our products.
Changes in financial accounting standards or practices may cause adverse, unexpected financial reporting fluctuations and affect our reported operating results.

A change in accounting standards or practices can have a significant effect on our reported results and may even affect our reporting of transactions completed before the change is effective. New accounting pronouncements and varying interpretations of accounting pronouncements have occurred and may occur in the future. Changes to existing rules or the questioning of current practices may adversely affect our reported financial results or the way we conduct our business.


As a public company, we are obligated to maintain effective internal control over financial reporting. If our internal control over financial reporting is ineffective, our financial reportingOur directors, officers and principal stockholders have significant voting power and may take actions that may not be accurate, complete and timely, and our auditors may be unable to attest to its effectiveness when required, thus adversely affecting investor confidence in our company.

We are required, pursuant to Section 404 of the Sarbanes-Oxley Act, to furnish a report by management on the effectivenessbest interests of our internal control over financial reporting. Our auditors also need to auditother stockholders.
As of March 6, 2020, our officers, directors and provide an attestation report on the effectivenessprincipal stockholders each holding more than 5% of our internalcommon stock, collectively, control over financial reporting.

We have incurred and continueapproximately 14% of our outstanding common stock. As a result, these stockholders, if they were to incur significant costs assessing our system of internal control over financial reporting and processing documentation necessary to perform the evaluation needed to comply with Section 404.We may discover, and may notact together, would be able to remediate, futureexert significant deficiencies or material weaknesses, or we may be unable to complete our evaluation, testing or any required remediation in a timely fashion. Failureinfluence over the management and affairs of our internalcompany and most matters requiring stockholder approval, including the election of directors and approval of significant corporate transactions. This significant concentration of ownership may have the effect of delaying or preventing a change of control, over financial reportingincluding those that you may believe are in your best interests as one of our stockholders. If potential acquirers are deterred, you may lose an opportunity to be effective could cause our financial reporting to be inaccurate, incomplete or delayed. Moreover, even if there is no inaccuracy, incompletion or delay of reporting results, if we identify one or more material weaknessesprofit from a possible acquisition premium in our internal control over financial reporting, we will be unable to assert, and our auditors will be unable to affirm, that our internal control is effective, in which case investorsstock price.  This significant concentration of stock ownership may lose confidence inalso adversely affect the accuracy and completeness of our financial reports, which could have a material adverse effect on thetrading price of our common stock.

The results of the United Kingdom’s referendum on withdrawal from the European Union may have a negative effect on global economic conditions, financial markets and our business.

In June 2016, a majority of voters in the United Kingdom electedstock due to withdraw from the European Union in a national referendum. In March 2017, the United Kingdom formally notified the European Union of its intention to withdraw pursuant to Article 50 of the Lisbon Treaty. The referendum was advisory, and the terms of withdrawal are subject to a negotiation period that could last until March 2019. The referendum and the ensuing process of the United Kingdom’s withdrawal from the European Union has created significant uncertainty about the future relationship between the United Kingdom and the European Union, including with respect to the laws and regulations that will apply as the United Kingdom determines which European Union laws to replace or replicate in the event of a withdrawal. The referendum has also given rise to calls for the governments of other European Union member states to consider withdrawal. These developments, or theinvestors’ perception that anyconflicts of them could occur, have had andinterest may continue to have a material adverse effect on global economic conditions and the stability of global financial markets, and may significantly reduce global market liquidity and restrict the ability of key market participants to operate in certain financial markets. Any of these factors could depress economic activity and restrict our access to capital, which could have a material adverse effect on our business, operating results and financial condition.

To the extent that our pre-tax incomeexist or loss becomes relatively modest, our ability to conclude that a control deficiency is not a material weakness or that an accounting error does not require a restatement could be adversely affected.

Under the Sarbanes-Oxley Act of 2002, our management is required to assess the impact of control deficiencies based upon both quantitative and qualitative factors, and depending upon that analysis, we classify such identified deficiencies as either a control deficiency, significant deficiency or a material weakness. One element of our analysis of the significance of any control deficiency is its actual or potential financial impact. This assessment will vary depending on our level of pre-tax income or loss. For example, a smaller pre-tax income or loss will increase the likelihood of a quantitative assessment of a control deficiency as a significant deficiency or material weakness.

To the extent that our pre-tax income or loss is relatively small, if management or our independent registered public accountants identify an error in our interim or annual financial statements, it is more likely that such an error may be determined to be a material weakness or be considered a material error that could, depending upon the complete quantitative and qualitative analysis, result in our having to restate previously issued financial statements.

Our balance sheet includes significant amounts of goodwill and intangible assets. The impairment of a significant portion of these assets would adversely affect our business, operating results and financial condition.

As a result of our acquisitions, a significant portion of our total assets consist of intangible assets, including goodwill. Goodwill and identifiable intangible assets together accounted for approximately 56% of the total assets on our balance sheet as of December 31, 2017. We may not realize the full fair value of our intangible assets and goodwill. We expect to engage in additional acquisitions, which may result in our recognition of additional identifiable intangible assets and goodwill. We will evaluate on a regular basis whether all or a portion of our goodwill and identifiable intangible assets may be impaired. Under current accounting rules, any determination that impairment has occurred would require us to write off the impaired portion of goodwill and such intangible assets, resulting in a charge to our earnings. An impairment of a significant portion of goodwill or intangible assets could have a material adverse effect on our business, operating results and financial condition.


We do not intend to pay dividends for the foreseeable future, and you must rely on increases in the market price of our common stock for returns on equity investment.

For the foreseeable future, we intend to retain any earnings to finance the development and expansion of our business, and we do not anticipate paying any cash dividends on our common stock. In addition, our Third Restated Credit Agreement contains limitations on our ability to pay dividends and make other distributions. Accordingly, investors must be prepared to rely on sales of their common stock after price appreciation to earn an investment return, which may never occur. Investors seeking cash dividends should not purchase our common stock. Any determination to pay dividends in the future will be made at the discretion of our board of directors and will depend on our results of operations, financial condition, capital requirements, contractual restrictions, restrictions imposed by applicable law and other factors our board deems relevant.

Our ability to use our net operating loss carryforwards and certain other tax attributes may be limited.

As of December 31, 2017,2019, we had federal net operating loss carryforwards of approximately $130.1$34 million and research and development credit carryforwards of approximately $5.6$4 million, which begin expiring in 2018.2020. Under Sections 382 and 383 of the Internal Revenue Code of 1986, as amended, or the Code, if a corporation undergoes an “ownership change,” the corporation’s ability to use its pre-change net operating loss carryforwards and other pre- change tax attributes, such as research tax credits, to offset its post-change income and taxes may be limited. In general, an “ownership change” occurs if there is a cumulative change in our ownership by “5% shareholders” that exceeds 50 percentage points over a rolling three-year period. Similar rules apply under state tax laws. In the event that it is determined that we have in the past experienced ownership changes, or if we experience one or more ownership changes as a result of future transactions in our stock, then we may be limited in our ability to use our net operating loss carryforwards and other tax assets to reduce taxes owed on the net taxable income that we earn. Any such limitations on the ability to use our net operating loss carryforwards and other tax assets could adversely impact our business, operating results, and financial condition.

Our stockholder rights plan, or “poison pill,” includes terms and conditions which could discourage a takeover or other transaction that stockholders may consider favorable.

On October 28, 2009, stockholders of record at the close of business on that date received a dividend of one right (a “Right”) for each outstanding share of common stock. Each Right entitles the registered holder to purchase one one-thousandth of a share of Series A junior participating preferred stock of the Company (the “Preferred Stock”), at a price of $11.63 per one thousandth of a share of Preferred Stock, subject to adjustment (the “Exercise Price”). The Rights are not exercisable until the Distribution Date referred to below. The description and terms of the Rights are set forth in the Second Amended and Restated Rights Agreement between the Company and American Stock Transfer & Trust Company LLC, dated as of October 28, 2009.

April 17, 2019.
The Second Amended and Restated Rights Agreement imposes a significant penalty upon any person or group that acquires 4.9% or more (but less than 50%) of our then-outstanding common stock without the prior approval of the board of directors. Stockholders who own 4.9% or more of our then-outstanding common stock as of the close of business on the Record Date will not trigger the Second Amended and Restated Rights Agreement so long as they do not increase their ownership of the common stock after the Record Date by more than one-half of 1% of the then-outstanding common stock. A person or group that acquires shares of our common stock in excess of the above-mentioned applicable threshold, subject to certain limited exceptions, is called an “Acquiring Person.” Any rights held by an Acquiring Person are void and may not be exercised. The Rights will not be exercisable until 10 days after a public announcement by us that a person or group has become an Acquiring Person. On the date (if any) that the Rights become exercisable (the “Distribution Date”), each Right would allow its holder to purchase one one-thousandth of a share of Preferred Stock for a purchase price of $11.63. In addition, if a person or group becomes an Acquiring Person after the Distribution Date or already is an Acquiring Person and acquires more shares after the Distribution Date, all holders of Rights, except the Acquiring Person, may exercise their rights to purchase a number of shares of the common stock (in lieu of Preferred Stock) with a market value of twice the Exercise Price, upon payment of the purchase price.

The Rights will expire on the earliest of (a) October 28, 2019,2022, (b) the exchange or redemption of the Rights, (c) consummation of a merger or consolidation or sale of assets resulting in expiration of the Rights, (d) the consummation of a reorganization transaction entered that the board of directors determines will help prevent an “Ownership Change,” as defined in Section 382 of the Code and protect our net operating losses, (e) the repeal of Section 382 of the Internal Revenue Code or any successor statute, or any other change, if the board of directors determines the Second Amended and Restated Rights Agreement is no longer necessary for the preservation of tax benefits, or (f) the beginning of a taxable year to which the board of directors determines that no tax benefits may be carried forward.


We may, at our option and with the approval of the board of directors, at any time prior to the close of business on the earlier of (i) the tenth day following the first date of public announcement by us or an Acquiring Person that an Acquiring Person has become such or such later date as may be determined by action of a majority of the members of the board of directors then in

office and publicly announced by us or (ii) October 28, 2019,2022, redeem all but not less than all the then outstanding Rights at a redemption price of $0.067 per Right (such redemption price being herein referred to as the “Redemption Price”). We may, at our option, pay the Redemption Price either in common stock (based on the current per share market price thereof) or cash; provided, that if the board of directors authorizes redemption of the Rights on or after the time a person becomes an Acquiring Person, then such authorization shall require the concurrence of a majority of the members of the board of directors then in office. In addition, after a person becomes an Acquiring Person the board of directors may exchange the Rights (other than Rights owned by the Acquiring Person or its affiliates), in whole or in part, at an exchange ratio of one common share per Right (subject to adjustment).

The Rights have certain anti-takeover effects, including potentially discouraging a takeover that stockholders may consider favorable. The Rights will cause substantial dilution to a person or group that attempts to acquire us on terms not approved by the board of directors. On the other hand, the Rights should not interfere with any merger or other business combination approved by the board of directors since the Rights may be redeemed by us at the Redemption Price prior to the date ten days after the public announcement that a person or group has become the beneficial owner of 4.9% or more of the common stock, and any securities which a person or any of such person’s affiliates may be deemed to have the right to acquire pursuant to any merger or other acquisition agreement between us and such person may be excluded from the calculation of their beneficial ownership if such agreement has been approved by the board of directors prior to them becoming an Acquiring Person.

Provisions in our charter documents and under Delaware law could discourage a takeover that stockholders may consider favorable and may lead to entrenchment of our management and board of directors.

Our amended and restated certificate of incorporation and amended and restated bylaws contain provisions that could have the effect of delaying or preventing changes in control or changes in our management or our board of directors. These provisions include:

no cumulative voting in the election of directors, which limits the ability of minority stockholders to elect director candidates;
·no cumulative voting in the election of directors, which limits the ability of minority stockholders to elect director candidates;
in addition to our current stockholder rights plan, the ability of our board of directors to further issue shares of preferred stock and to determine the price and other terms of those shares, including preferences and voting rights, without stockholder approval, which could be used to significantly dilute the ownership of a hostile acquirer;

the requirement that a special meeting of stockholders may be called only by the Chairman of the board of directors, the Chief Executive Officer or the Secretary at the request of the board of directors or upon the written request, stating the purpose of the meeting, of stockholders who together own of record 10% of the outstanding shares of each class of stock entitled to vote at such meeting, which may delay the ability of our stockholders to force consideration of a proposal or to take action, including the removal of directors; and
·in addition to our current stockholders rights plan, the ability of our board of directors to further issue shares of preferred stock and to determine the price and other terms of those shares, including preferences and voting rights, without stockholder approval, which could be used to significantly dilute the ownership of a hostile acquirer;

·the requirement that a special meeting of stockholders may be called only by the Chairman of the board of directors, the Chief Executive Officer or the Secretary at the request of the board of directors or upon the written request, stating the purpose of the meeting, of stockholders who together own of record 10% of the outstanding shares of each class of stock entitled to vote at such meeting, which may delay the ability of our stockholders to force consideration of a proposal or to take action, including the removal of directors; and

·advance notice procedures that stockholders must comply with in order to nominate candidates to our board of directors or to propose matters to be acted upon at a stockholders’ meeting, which may discourage or deter a potential acquirer from conducting a solicitation of proxies to elect the acquirer’s own slate of directors or otherwise attempting to obtain control of us.

We are also subject to certain anti-takeover provisions under Delaware law. Under Delaware law, a corporation may not, in general, engage in a business combination with any holder of 15% or more of its capital stock unless the holder has held the stock for three years or, among other things, the board of directors has approved the transaction. We have not opted out of this provision of Delaware law.
Our business could be negatively affected as a result of actions of activist stockholders, and such activism could impact the trading value of our securities.
Stockholders may, from time to time, engage in proxy solicitations or advance stockholder proposals, or otherwise attempt to effect changes and assert influence on our board of directors and management. Activist campaigns that contest or conflict with our strategic direction or seek changes in the composition of our board of directors could have an adverse effect on our operating results and financial condition. A proxy contest would require us to incur significant legal and advisory fees, proxy solicitation expenses and administrative and associated costs and require significant time and attention by our board of directors and management, diverting their attention from the pursuit of our business strategy. Any perceived uncertainties as to our future direction and control, our ability to execute on our strategy, or changes to the composition of our board of directors or senior management team arising from a proxy contest could lead to the perception of a change in the direction of our business or instability which may result in the loss of potential business opportunities, make it more difficult to pursue our strategic initiatives, or limit our ability to attract and retain qualified personnel and business partners, any of which could adversely affect our business and

operating results. If individuals are ultimately elected to our board of directors with a specific agenda, it may adversely affect our ability to effectively implement our business strategy and create additional value for our stockholders. We may choose to initiate, or may become subject to, litigation as a result of the proxy contest or matters arising from the proxy contest, which would serve as a further distraction to our board of directors and management and would require us to incur significant additional costs. In addition, actions such as those described above could cause significant fluctuations in our stock price based upon temporary or speculative market perceptions or other factors that do not necessarily reflect the underlying fundamentals and prospects of our business.

ITEM 1B.    UNRESOLVED STAFF COMMENTS

None.


ITEM 2.    PROPERTIES
 
Our principal offices are located in Austin, Texas where we occupy approximately 15,000 square feet of office space under one operating lease that expires in July 2022. We entered into a lease agreement for new corporate office facilities to accommodate our growth in July 2017. We also lease office suites in Alabama, Florida, Massachusetts, Michigan, Nevada and the United Kingdom, and as a result of our 2017 acquisitions, office suites in Alabama, Oregon, Ohio, Vermont, and Washington. As a result of our Januarythe 2018 acquisitions, we also lease office spacehave offices in California, Iowa, Tennessee, and North Carolina,

Georgia and New York.
Management believes that the leased properties described above are adequate to meet Asure’s current operational requirements and can accommodate further physical expansion of office space as needed.
ITEM 3.    LEGAL PROCEEDINGS

Although Asure has been, and in the future may be,is periodically the defendant or plaintiff in various actions arising in the normal course of business, as of December 31 2017, we were not party to anybusiness.  No pending legal proceedings.proceedings to which we are a party are material to us.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.


PART II

ITEM 5.    MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
MARKET INFORMATION

Our common stock trades on the Nasdaq Capital Market under the symbol “ASUR.”  The following table shows the high and low closing sale prices of our common stock for each full quarter as reported by Nasdaq for the periods indicated:
  2017  2016 
  HIGH  LOW  HIGH  LOW 
1st Quarter $12.56  $9.00  $5.67  $4.36 
2nd Quarter $16.44  $9.70  $5.45  $4.53 
3rd Quarter $15.16  $10.18  $6.57  $4.64 
4th Quarter $15.78  $10.21  $9.55  $6.52 

DIVIDENDS

We did not pay cash dividends on our common stock during fiscal years 20172019 and 2016.2018.  We presently intend to continue a policy of retaining earnings for reinvestment in our business, rather than paying cash dividends.

HOLDERS
HOLDERS

As of March 12, 2018,6, 2020, we had approximately 320257 stockholders of record of our common stock.

UNREGISTERED SALE OF EQUITY SECURITIES

Other than sales disclosed in previous quarterly reports on Form 10-Q or current reports on Form 8-K, there were no unregistered sales of equity securities by us during the year ended December 31, 2017.2019.
SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS
The following table provides information as of December 31, 20172019 with respect to shares of our common stock that we may issue under our existing equity compensation plans (share amounts in thousands).

  A  B  C 
Plan Category 
Number of Securities
to be Issued Upon Exercise of
Outstanding
Options
  
Weighted Average
Exercise Price of
Outstanding
Options
  
Number of Securities Remaining
Available for Future Issuance
Under Equity Compensation
Plans (Excluding Securities
Reflected in Column A)
 
Equity Compensation Plan Approved by Stockholders (1)  1,014  $9.22   20 
Equity Compensation Plans Not Approved by Stockholders (2)  -0-  $-0-   -0- 
Total  1,014  $9.22   20 
  A B C
Plan Category 
Number of Securities
to be Issued Upon Exercise of
Outstanding
Options and Release of Nonvested RSUs
 
Weighted Average
Exercise Price of
Outstanding
Options
 
Number of Securities Remaining
Available for Future Issuance
Under Equity Compensation
Plans (Excluding Securities
Reflected in Column A)(3)
Equity Compensation Plan Approved by Stockholders (1) 1,756
 $9.71
 387
Equity Compensation Plans Not Approved by Stockholders (2) 
 
 
Total 1,756
 $9.71
 387
(1)Consists of the 2009 Equity2018 Incentive Award Plan.
(2)Our stockholders have previously approved our existing equity compensation plan.
(3)In December 2019, we offered to exchange certain outstanding options to purchase shares of our common stock previously granted under our prior and current equity incentive plans that have an exercise price per share higher than the greater of $8.50 or the closing trading price of our common stock on the offer expiration date for new restricted stock units. Subsequent to December 31, 2019, 280,500 additional shares became available for issuance as a result of the exchange.

ITEM 6.    SELECTED FINANCIAL DATA

We are a smaller reporting company as defined by Rule 12b-2 of the Exchange Act and are not required to provide the information required under this Item.

ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION ANDRESULTS OF OPERATIONS

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

Certain statements in this Report represent forward-looking statements. Forward-looking statements include but are not limited to statements regarding our strategy, future operations, financial condition, results of operations, projected costs, and plans and objectives of management. Actual results may differ materially from those contemplated by the forward-looking statements due to, among others, the risks and uncertainties described in this Report and in our other SEC filings.

Asure has attempted to identify these forward-looking statements with the words “believes,” “estimates,” “plans,” “expects,” “anticipates,” “may,” “could”“will,” “could,” “should” and other similar expressions. Although these forward-looking statements reflect management’s current plans and expectations, which we believe reasonable as of the filing date of this Report, they inherently are subject to certain risks and uncertainties.  Additionally, Asure is under no obligation to update any of the forward-looking statements after the date of this Annual Report on Form 10-K to conform such statements to actual results.

RESULTS OF OPERATIONS

The following table sets forth, for the fiscal periods indicated, the percentage of total revenues represented by certain items in Asure’s Consolidated Statements of Comprehensive Loss:
  2017  2016 
Revenues  100.0%  100.0%
Gross margin  76.8   77.2 
Selling, general and administrative  62.2   59.2 
Research and development  8.2   8.2 
Amortization of intangible assets  8.2   6.3 
Total operating expenses  78.7   73.7 
Total other loss, net  (8.5)  (6.2)
Net loss  (10.5)  (2.7)
Overview

Asure is a leading global provider of cloud-based software-as-a-serviceHuman Capital Management (“SaaS”HCM”) timesoftware and services and, until its divestiture in December 2019, Workspace Management software solutions. Asure helps small and mid-sized companies grow by helping them build better teams with skills that get them to the next level, stay compliant with ever changing federal, state, and local tax jurisdictions and labor managementlaws, and Agile Workplace managementbetter allocation of cash so they can spend their financial capital on growing their business rather than back-office overhead that suffocates growth. Asure’s Human Capital Management suite, named AsureHCM, includes cloud-based Payroll & Tax, HR, and Time & Attendance software as well as HR Services ranging from HR projects to completely outsourcing payroll and HR staff.

Asure’s platform vision is to help clients grow their business and become the most trusted Human Capital Management resource to entrepreneurs everywhere. The Asure product strategy is driven by three primary challenges that prevent businesses from growing: HR complexity, allocation of both human and financial capital, and the ability to build great teams.  The AsureHCM suite includes four product lines: AsurePayroll&Tax, AsureHR, AsureTime&Attendance, and AsureHR Services.
For all of Asure’s product lines, support and professional services are key elements of our value proposition and overall solution.  In addition to state-of-the-art hosting platforms and regular software upgrades and releases, Asure gives clients easy access to our skilled support team. Our services and support representatives are knowledgeable about Asure’s solutions and HR best practices as many staff have professional certifications in payroll (CPP) and human resources (PHR and SPHR). 
Asure serves approximately 64,000 small and mid-sized businesses with approximately 16,000 of those being direct clients. The remaining approximate 48,000 indirect clients contract directly with our HCM reseller partners. Our sales and marketing strategy includes both direct and indirect channels to target small and mid-sized businesses (SMBs) throughout the United States. Our direct sales and marketing efforts include marketing to directly to SMBs and their trusted advisors which include CPAs, banks, and benefits brokers who frequently refer their clients to HCM vendors. Our indirect model licenses our HCM software to resellers that enable companies of all sizesprovide value-add HCM services to their clients. These resellers include pure-play payroll providers focused on a geographic or industry niche as well as CPAs, banks, and complexitiesbenefits brokers that want to operate more efficiently and proactively manage costs associatedexpand relationships with their most expensive assets: real estate, labor and technology.clients directly without referring those clients outside their business.

We currently offer two main product lines, AsureSpace™ and AsureForce®.  Our AsureSpace™ Agile Workplace management solutions enable organizations to manage their office environments and optimize real estate utilization.  Our AsureForce® time and labor management solutions help organizations optimize labor and labor administration costs and activities. With our acquisitionsIn December 2019, we completed the sale of Mangrove Employer Services, Inc. and the assets of Mangrove COBRAsource Inc. in March 2016, we have entered into the human resource management, payroll processing and benefits administration services businesses, which we are integrating into our existing AsureForce® product line. 
In January 2017, we closed on the purchase of three strategic acquisitions: PersonnelWorkspace Management Systems, Inc. (“PMSI”), a leading provider of outsourced HR solutions; Corporate Payroll, Inc. -Payroll Division (“CPI”), a leading provider of payroll services; and Payroll Specialties NW, Inc. (“PSNW”), a leading provider of payroll services.business. We acquired all of the outstanding shares of common stock of PMSI, a Washington corporation. The aggregate consideration for the stock consisted of (i) $3.875 million in cash and (ii) a subordinated promissory note in the principal amount of $1.125 million, subject to adjustment. We also acquired substantially all the assets of CPI, an Ohio corporation, relating to its payroll service bureau business. The aggregate consideration for the assets consisted of (i) $1.5 million in cash, (ii) a subordinated promissory note in the principal amount of $500,000 and (iii) 112,166 shares of our common stock valued at $1.0 million, subject to adjustment. Finally, we acquired substantially all the assets of PSNW, an Oregon corporation. The aggregate consideration for the assets consisted of (i) $3.010 million in cash and (ii) a subordinated promissory note in the principal amount of $600,000, subject to adjustment.

In May 2017, we entered into an equity purchase agreementAsset and Equity Purchase Agreement (the “Equity Purchase“Purchase Agreement”) with iSystems Holdings,FM: Systems Group, LLC a Delaware limited liability company, and iSystems Intermediate Holdco, Inc., a Delaware corporation (“iSystems”FMS Bidco UK Limited (collectively, “Buyer”), pursuant to which, we acquired 100%among other things, Buyer agreed to acquire all of the outstanding equity interestsissued share capital of iSystemsAsure Software UK Limited (UK) and OccupEye Limited (UK) (together, the “Purchased Subsidiaries”) and certain assets comprising our workspace solution business (“Purchased Assets”) and assume certain liabilities and obligations relating to the Purchased Assets or the workspace solution business, for an aggregate purchase price of $55.0 million.$120 million in cash. The aggregate purchase price consists of (i) $32.0 million in cash,is subject to adjustment, (ii) a secured subordinated promissory note (“iSystems Note”) inworking capital adjustment. For further information regarding the principal amount of $5.0 million, subject to adjustment, and (iii) 1,526,332 shares of unregistered common stock valued at $18.0 million based on a volume-weighted average of the closing prices of our common stock during a 90-day period. Based in Vermont, iSystems is a leading national provider of HCM solutions to more than 100 payroll and HR service bureaus, providing Asure with additional cross-sell revenue opportunities and cost synergies.
In May 2017, we also entered into a stock purchase agreement with Compass HRM, Inc. (“Compass”)Purchase Agreement and the sellers and seller representative named therein, pursuant to which the sellers sold 100% of the outstanding shares of capital stock of Compass to us for an aggregate purchase price of $6.0 million, subject to adjustment. The aggregate purchase price consists of $4.5 million in cash and a subordinated promissory note in the principal amount of $1.5 million, subject to adjustment. Compass is headquartered in Tampa, Florida, and provides cloud-based human resource management software, including payroll, benefits, time and attendance, and performance management.

We completed an underwritten public offering in June 2017. In connection with the public offering, we issued 2,185,000 shares of common stock, including 285,000 shares of common stock pursuanttransactions contemplated thereby, see Note 12 to the exercise of the underwriters’ over-allotment option, at the public offering price of $13.50 per share. We recognized net proceeds of $27.8 million, after deducting the underwriting discounts and commissions and other estimated offering expenses.

In October 2017, we entered into a stock purchase agreement with Associated Data Services, Inc. (“ADS”) and the sellers and seller representative named therein, pursuant to which the sellers sold 100% of the outstanding shares of capital stock of ADS to us for an aggregate purchase price of $3.4 million, subject to adjustment. The aggregate purchase price consists of $1.8 million in cash; 44,624 shares of Asure Software, Inc. common stock valued at $528,200; and a subordinated promissory note in the principal amount of $1.2 million, subject to adjustment. ADS is a leading regional human resources and payroll services bureau in the Southeast and a current reseller of our HCM solution, Evolution based in Birmingham, Alabama.

See Note 4- Acquisitions in the accompanying consolidated financial statements for more information about the acquisitions completed in 2017.

To finance the cash portion of the purchase price for the iSystems and Compass acquisitions in May 2017, we entered into an amended and restated credit agreement (the “Restated Credit Agreement). The Restated Credit Agreement provides for an increase in the aggregate principal amount of total commitments from approximately $32.7 million to $75.0 million. This increase includes an additional term loan commitment of approximately $40.3 million and an additional revolver commitment of $2.0 million.  The term loan consists of a $35.0 million “First Out Loan Obligation” funded by Wells Fargo as administrative agent, and a $35.0 million “Last Out Loan Obligation” funded by Wells Fargo’s syndicate partner, Goldman Sachs. We borrowed $36.5 million to complete the two acquisitions. The Restated Credit Agreement also changes the applicable margin rates for determining the interest rate payable on the loan and our leverage ratio, fixed charge coverage ratio and Trailing Twelve Months recurring revenue requirements. See Note 6- Notes Payable in the accompanying consolidated financial statements for more information about the Restated Credit Agreement.  

In January 2018, we completed the following three acquisitions:  TelePayroll, Inc., Pay Systems of America, Inc. and Savers Administrative Services Inc. Each of the acquired companies are leading providers of human resources, payroll and employee benefits services and are licensees of our HCM software platform, Evolution. TelePayroll operates in southern California; Pay Systems of America operates in Tennessee and Iowa; and Savers Administrative Services operates in North Carolina. The total consideration for the three acquisitions was $30.6 million, of which $25.3 million was paid in cash with cash on hand and the remaining portion was paid with a combination of promissory notes and Asure common stock.

See Note 14- Subsequent Events in the accompanying consolidated financial statements for more information about the acquisitions completed in January 2018.

We target our sales and marketing efforts to a wide range of audiences, from small to medium-sized businesses and divisions of enterprise organizations throughout the United States, Europe and Asia/Pacific. We generate sales of our solutions through our direct sales teams and indirectly through our channel partners.  We are expanding our investment in our direct sales teams to continue to address our market opportunity. 

Consolidated Financial Statements.
Under the continued guidance and direction of our directors and Chief Executive Officer,senior leadership, Asure will continue to implement its corporate strategy for growing its software and services business.  However, uncertainties and challenges remain and there can be no assurances that Asure can successfully integrate acquired business operations, grow its revenues or achieve profitability and positive cash flows during calendar year 2018.


Operating Segment

We operate as one operating segment. Operating segments are defined as components of an enterprise for which the chief operating decision maker, who in our case is the chief executive officer, in deciding how to allocate resources and assess performance, evaluates separate financial information regularly. During 2017,2019, and over the last few years, we have completed a number of acquisitions. These acquisitions have allowed us to expand our offerings, presence and reach in various market segments of the human capital management market. Our business operates in one operating segment because our chief operating decision maker evaluates our financial information and resources and assesses the performance of these resources on a consolidated basis. Since we operate as one operating segment, all required financial segment information can be found in the consolidated financial statements.

RESULTS OF OPERATIONS
The following discussions of our results of continuing operations exclude the results related to the Workspace Management business. This business has been segregated from continuing operations and is reflected as a discontinued operation.
The following table sets forth, for the fiscal periods indicated, the percentage of total revenues represented by certain items in Asure’s Consolidated Statements of Comprehensive Loss:
 2019 2018
Revenues100.0 % 100.0 %
Gross margin59.2
 62.1
Selling, general and administrative57.5
 57.8
Research and development7.3
 9.4
Amortization of intangible assets16.1
 11.8
Total operating expenses128.9
 79.0
Loss from continuing operations before income taxes(90.8) (30.4)
Net income (loss)41.0
 (11.9)
Comparison of Fiscal 2019 to 2018
Revenue

Our revenue was derived from the following sources (in(Amounts in thousands):
Revenue 2017  2016  Increase (Decrease)  % 
Cloud revenue $39,267  $20,606  $18,661   90.6 
Hardware revenue  4,703   3,795   908   23.9 
Maintenance and support revenue  4,453   4,566   (113)  (2.5)
On premise software license revenue  1,392   2,218   (826)  (37.2)
Professional services revenue  4,627   4,357   270   6.2 
Total revenue $54,442  $35,542  $18,900   53.2 
Revenue2019 2018 Increase (Decrease) %
Recurring revenue70,066
 $58,890
 $11,176
 19.0
Professional services, hardware and other revenue3,084
 4,736
 (1,652) (34.9)
Total revenue$73,150
 $63,626
 $9,524
 15.0
Total revenue represents our consolidated revenues, including sales of our scheduling software, time and attendance and human resource software, as well as complementary hardware devices to enhance our software products. Most product groupings include cloud revenue, hardware revenue, maintenance and support revenue, on premise software license revenue as well as installation and services and other professional services revenue.  Revenue mix varies by product.

OurExcluding revenue from discontinued operations our total revenue in 20172019 was $54,442$73,150 as compared to $35,542$63,626 in 2016.2018. Total revenue increased by $18,900,$9,524, or 53.2%15.0%, in 20172019 as compared to 2016. Cloud2018. Recurring revenue comprised the majority of the increase with an increase of $18,661,$11,176, or 90.6%19.0%. Hardware revenue and professional services revenue also increased,trended slightly downward, offset by a decreasean increase in on premise software license revenue and a small decrease in maintenance and support revenue.
Cloud revenue increased $18,661, or 90.6%, over 2016. Cloud revenue was $39.3 million in 2017 as compared to $20.6 million in 2016. Overall, we attribute the majority of the increase in cloud revenue to the acquisitions in 2017, which contributed $17.1 million in cloud revenue in 2017, and an increase in Mangrove and organic Asure Software cloud revenue, which increased $635,000 and $1.2 million, respectively over 2016 cloud revenue. iSystems and PMSI contributed $7.4 million and $4.4 million, respectively,  of the $17.1 million in cloud revenue from acquisitions, or 69.3%.

 Hardware revenue increased by $908, or 23.9%, over 2016. This was primarily due to a large sale of hardware as part of a major customer contract we successfully gained in 2017.

Maintenance and support revenue slightly decreased by $113, or 2.5%, over 2016. Maintenance and support revenue was $4.5 million in 2017 as compared to $4.6 million in 2016. This decrease is primarily a result of movements of clients from on premise to on demand, cloud-based solutions and timing of work performed on contracts.

On premise software license revenues decreased $826, or 37.2%, as compared to 2016. On premise software license revenue was $1.4 million in 2017 as compared to $2.2 million in 2016. This decrease is primarily a result of movements of clients from on premise to on demand, cloud-based solutions.

Professional services revenue increased $270, or 6.2%, over 2016. Professional services revenue was $4.6 million in 2017 as compared to $4.4 million in 2016. Professional services revenue increased primarily as a result of the acquisitions of iSystems and PMSI in 2017.
Although our total customer base is widely spread across industries, our HCM sales are concentrated in certain industry sectors, including corporate education, healthcare, government, legal and non-profit.small to mid-size businesses.  We continue to target small and medium sizedmedium-sized businesses and divisions of larger enterprises in these sameacross industries as prospective customers.  Geographically, we sell our HCM products worldwide, but sales are largely concentrated in the United States, Canada and Europe.  Additionally, we have reseller partners in North America, UK, South Africa and Asia Pacific.


States.
In addition to continuing to develop our workforce and Agile Workplace management solutions and release of new software updates and enhancements, we continue to actively explore other opportunities to acquire additional products or technologies to complement our current software and services. Through acquisitions in 2011 of ADI and Legiant, we expanded our cloud computing time and attendance software and management services business.  The 2012 acquisition of PeopleCube gave us a product line that includes software to assist customers in driving integrated facility management of offices, conference rooms, video conferencing, events and training, alternative workspaces and lobby use. The 2014 acquisitions of FotoPunch and Roomtag support our vision to deliver innovative cloud-based Agile Workplace technologies. Our March 2016 acquisitions from Mangrove enable us to enter into the human resource management, payroll processing and benefits administration services businesses, which we are integrating into our existing AsureForce® product line. With respect to the three acquisitions closed in January 2017, PSNW and CPI are top regional service bureaus that resell our HCM products (formerly Mangrove) and integrate seamlessly into our business, while PMSI is a leading HCM service company that expands our solution, service, and implementation capabilities. Our May 2017 acquisition of iSystems, a leading national provider of HCM solutions, provides us with additional cross-sell revenue opportunities and cost synergies and our May 2017 acquisition of Compass HRM, an existing reseller of our HCM offerings, provides us with a regional HR and payroll service bureau in the Southeast. Our October 2017 acquisition of  ADS, a leading regional human resources and payroll services bureau in the Southeast and a current reseller of our HCM solution, Evolution, was consistent with our vision to deliver a unified SaaS-based HCM platform and workplace solutions to support an evolving mobile workforce.

GrossProfit and GrossMargin

Consolidated gross marginprofit was $41.8 million$43,314 in 20172019 and $27.4 million$39,504 in 2016, an increase2018, a decrease of $14.4 million,$3,810, or 52.5%9.6%.  Gross margin as a percentage of revenues was 76.8%59.2% for 20172019 and 77.2%62.1% for 2016.2018. Gross margin increaseddecreased due to our growing investment in line with the increase in total revenue.

HCM service resources and migration to secure cloud hosting services.
Our cost of sales relates primarily to direct product costs, compensation and related consulting expenses, hardware expenses, facilities and related expenses and the amortization of our purchased software development costs. These expenses represented approximately 95% of the total cost of sales for 2017 and 93% for 2016. These expenses increased by approximately $4.5 million, or 59.4%, over 2016. This increase is comprised primarily of increases in salary and benefits expense of $2.9 million, or 74.0%, and an increase in product costs of $1.2 million, or 45.5%, over 2016. We include intangible amortization related to developed and acquired technology within cost of sales.

Selling, General and Administrative Expenses

Selling, general and administrative (“SG&A”) expenses were $33.9 million$42,093 in 20172019 and $21.0 million$36,765 in 2016,2018, an increase of $12.8 million,$5,328, or 61.0%14.5%.  SG&A expenses as a percentage of revenues were 62.2%57.5% and 59.2%57.8% for 20172019 and 2016,2018, respectively.
SG&A increased due to a full year of Mangrove expenses and2018 acquisition and integration related expenses and 2019 acquisition related to the acquisitions of ADS, CPI, PMSI, PSNW, iSystems and Compass in 2017,expenses, as well as increased headcount as we continue to expand and increased selling costs as we focus on expanding recognition of our brand.
Additionally, we have invested into a new ERP system and resources to improve the financial reporting process.
We may incur significant additional legal expenses and/or professional services-related expenses in the future if we pursue further acquisitions of products or businesses, even if we ultimately do not consummate any acquisition.

Research and Development Expenses

Research and development (“R&D”) expenses were $4.5 million$5,351 in 20172019 and $2.9 million$5,998 in 2016, an increase2018, a decrease of $1.6 million$647, or 53.9%10.8%.  R&D expenses as a percentage of revenues were 8.2%7.3%% and 8.2%9.4% for 20172019 and 2016,2018, respectively.

The $1.6 million increase is primarily due to an increase in technical resources, including increased headcount, from our acquisition of iSystems in 2017.

Asure successfully executed its 2017 stated R&D goals of platform, co-innovation and mobility development within our product suites via a mix of capital projects and expansion of the core product and engineering resources.  Asure was able to deliver the port to a unified and integrated platform between its AsureHCM and AsureForce products, as well develop enhanced mobile solutions in both its AsureSpace and AsureForce products.  With the acquisition of iSystems and its Evolution product in May 2017, R&D efforts saw the fulfillment of moving the former Payroll centric solution to a fully integrated HCM suite for the SMB market.


Key 2019 product highlights include:
·AsureHCM: Port to integrated Amazon AWS infrastructure; development of Job Board and Application Tracking (ATS) integration; Port of COBRA product set to integrate with AsureHCM platform

·AsureForce: Phase one move to Amazon AWS infrastructure and expanded HCM integration; New mobile employee self-service product; DIY payroll integration tool

·AsureSpace: Expanded integration options with Crestron Fusion, Cisco WebEx and Microsoft Exchange; Expanded partnership footprint with additional Digital Workplace hardware vendors utilizing our open API based platform.

·EvolutionHCM: Previously noted transformation from Payroll to Integration HCM platform
Asure Payroll&Tax SMB: In 2019 we made a significant stride forward in unifying our solutions with the release of our Payroll & Tax and Time & Labor integration. The unified solution uses a single point of entry for employee demographic data, and worked hours flow from Time & Labor to Payroll & Tax for paying employees. We also modernized the web user interface to give it a current look and feel for market relevance and expected user experience. We broadened our third-party integrations footprint with key national providers of HCM-adjacent services with two initiatives in 2019: 1) Asure’s new integration with Hartford XactPay® was released in 2019 for depth with pay-as-you-go workers’ compensation, and 2) In late 2019 we developed a general ledger integration with QuickBooks Online ®, for Beta and general release in 2020. In 2019 we also made significant progress in developing our new Simple Payroll Entry module, which enables clients to have direct access to enter their hours for payroll, with an elegant and modern user experience, served up in mobile-ready web pages. Because Simple Payroll Entry is being developed and launched on our new cloud-based platform, this is a significant step forward in developing our next-generation solution ecosystem. Simple Payroll Entry is part of a broader Simple Client Operations solution that will continue the integrationincrease operational efficiencies for both Asure and platform development theme in 2018, againour resellers, and will also drive new business growth with a mixmarket-leading solution for payroll client self-service. Development will be complete on Simple Payroll Entry in early second quarter of capital2020, followed by a Beta period and core engineering efforts.  Where 2017 focused ongeneral release. In our continuing commitment to keep our clients compliant, we also released a product update to reflect the mid-market integration, 2018 will seerevamped 2020 W-4 income tax withholding announced by the same elementsIRS in 2019.
AsureTime&Attendance: We expanded our clock hardware offering by adding two new devices. The AsureTC Basic brings a low-cost clock to our SMB market and the AsureTC Elite brings new technology to time clocks offering a 10.1-inch touch screen and a full suite of employee self-service and supervisor functions. We continued to expand our flagship product to be in line with our new hardware offerings and brought remote clock management tools to the hands of our clients. In 2019 we launched the integration with our SMB Payroll product bringing us closer to a single-source solution. We continued improvements to our web product with a messaging system to alert clients of important events such as upgrades and Channel product, Evolution,outage windows, a redesigned bulk hour time card, and expanded reporting capabilities with our Advanced reports powered by Izenda.
AsureHR: We spent the first quarter of 2019 developing and releasing a new Direct Deposit functionality for employees, which allowed them to make changes to existing direct deposits without needing the approval of an administrator, providing operational efficiencies to service bureaus and better experience to employees. This feature (like the rest of the features developed later in the year), was focused on based on data that came to us through

customer surveys as to what the customers wanted. While running a single vendor solutionbeta program during the second quarter of 2019 for Direct Deposit and making adjustments, we also began the development of e-signature integration with HelloSign, which was released to beta at the end of the second quarter and publicly released in the third quarter of 2019. This functionality allowed employees to e-sign company documents upon new hire onboarding. In the third quarter of 2019, we worked mostly on benefits related functionality and released seven new benefit plans, in addition to carrier feeds integration with eBN. During the last quarter of the year, we worked on the 2020 W-4 (added it to New Hire Onboarding, taxes screens and allowed for mid-year changes in the form through the product), and also kept improving benefits and e-signature, based on feedback that came from the users after the public releases of these features in the third quarter of 2019.
AsureHCM Mid-Market: We enhanced our landing page for Employee Self Service users. By doing this, we have put information important to employees on the main screen upon entering the employee website. We also invested in infrastructure improvements and updates to our conversion tool for our channel partnersnetwork of bureaus and direct sales alike.  During 2018partners. We continued to improve and expand our API and End-Point sets that serve as the basis of our first HCM-native mobile application. The mobile app for Apple and Android will hit the app stores in April 2020. In addition, we are committed to keeping up with all compliance demands and delivered the new EEOC-component 2 reporting as well as the new 2020 Federal W-4 form.
Infrastructure & Automation: We continued to consolidate our infrastructure into Amazon Web Services ("AWS"), migrating more platforms into AWS for increased availability, scalability, and performance. Asure will continuealso invested heavily on DevOps and infrastructure automation to make investmentsincrease efficiency in deployment, monitoring and provisioning of products and services to our customers.
Security, Compliance & Certifications: Asure has also made significant investment outside of core R&D dollars into compliance and certifications, including SOC 1 Type 2 for AsureHCM in Q2, SOC 1 Type 2 for our hubs in Q3, SOC 2 Type 2 for our hosted applications in Q4, FedRAMP certification in Q3, and other initiatives.
Coinciding with our move to AWS, we continued to invest in improved security tools and enhancements to our products to address the evolving cybersecurity and fraud threats in the mid-marketHCM and globalpayroll industries.
Our development efforts for future releases and enhancements are driven by feedback received from our existing and potential customers and by gauging market trends. We believe we have the appropriate development team to design and enhance our solution sets, including a unified reporting solution that provides substantive value to the vision of a single vendor, single platform solution for datasuite and analytics.  Asure sees a continued expansion of the use of this integrated data into future artificial intelligence and business intelligence areas, fulfilling the vision of our People Success Platform to drive the Workplace of the future. 
platform.
Amortization of Intangible Assets

Amortization expenses in 20172019 were $4.5 million,$11,765, an increase of $2.2 million,$4,284, or 98.7%57.3%, as compared to $2.3 million$7,481 in 2016.2018.  Amortization expenses as a percentage of revenues were 8.2%16.1% and 6.3%11.8%% for 20172019 and 2016,2018, respectively.  This increase is due toIn 2019, we accelerated the amortization relatedafter a reassessment of the useful lives of certain trade names in relation to our acquisitionsrebranding efforts, resulting in 2017.an increase in amortization expense.

Impairment of Goodwill
During fiscal 2019, we determined that the estimated fair value of our HCM reporting unit was less than its carrying value. Therefore, we compared the carrying value of the reporting unit to its fair value in order to determine if an impairment exists. In addition to performing the income based approach discussed above we compared the market value of our common stock to our HCM reporting unit’s carrying value noting its carrying value exceeded market value. A non-cash, before-tax impairment charge of $35,060 was recognized to reduce the carrying amount of the goodwill to its estimated fair value as of December 31, 2019. There was no goodwill impairment recognized in 2018.
Interest Expense and Other, Incomenet
Interest expense and Loss

Other Lossother, net was $4.6 million$15,447 for the year ended 20172019 as compared to $2.0 million$8,615 in the year ended 2016.  Other Loss in 20172018. Interest expense and 2016 was primarily comprised of interest expense. The increaseother, net is primarily comprised of an increase inloss from our extinguishment of debt and interest expense which increased in 2019 due the to the higher debt balances resultingdue from our Restated Credit Agreement and debt incurred in connection with our acquisitions.

Income Taxes

At December 31, 2017,2019, we had federal net operating loss carryforwards of approximately $130.1 million,$33,700, Federal R&D credit carryforwards of approximately $5.6 million$3,739 and alternative minimum tax credit carryforwards of approximately $123,000.$31. The net operating

loss and Federal R&D credit carryforwards will expire in varying amounts from 20182020 through 2037,2038, if not utilized. Minimum tax credit carryforwards carryFederal net operating losses generated in 2018 and after are carried forward indefinitely.

Income tax expense decreasedbenefit attributable to continuing operations increased from $189,000$7,982 in 20162018 to $96,000$24,111 in 2017,2019, a $93,000,$16,129, or 49.0%202.1%, decrease.increase. These figures represent an effective tax rate of 1.7%36.3% and 24.1%41.2% in 20172019 and 2016,2018, respectively. IncomeIn 2019, we recorded income tax expense isbenefits from continuing operations primarily related to the utilization of current year losses and losses previously offset by valuation allowance to offset the tax provision attributable to discontinued operations. In addition, we recognized a deferred tax benefit due to the creation of an indefinite life deferred taxes ontax asset related to impairment of goodwill. The creation of this additional indefinite deferred tax asset provided an ability to offset such deferred tax asset against our previously recognized indefinite life deferred tax liability related to tax deductible goodwill. Because we have not generated domestic net income in any period to date, we have recorded a full valuation allowance against our domestic net deferred tax assets, exclusive of any remaining tax deductible goodwill after application of indefinite life deferred tax assets. Realization of any of our domestic deferred tax assets depends upon future earnings, the amortizationtiming and amount of goodwill for tax purposes and the results of foreign operations.
which are uncertain.
As a result of our various acquisitions in prior years, utilization of the net operating losses and credit carryforwards may be subject to a substantial annual limitation due to the “change in ownership” provisions of Section 382 of the Internal Revenue Code of 1986. The annual limitation may result in the expiration of net operating losses before utilization.

Due to the uncertainty surrounding the timing of realizing the benefits of our favorable tax attributes in future tax returns, we have placed a valuation allowance against our net deferred tax asset, exclusive of goodwill.jurisdictions in which we have net deferred tax liabilities. During 2017,2019, we decreased the valuation allowance attributable to continuing operations by approximately $14.7 million$14,849 due primarily to operations acquisitions and the impact of changes in tax law.acquisitions.
We consider the undistributed earnings of our foreign subsidiaries permanently reinvested and, accordingly, we have not provided for U.S. federal or state income taxes thereon.

Net Income (Loss)

Net loss was $5.7 million in 2017. Net loss was $972,000 in 2016.  The increase in net loss was $4.8 million, or 488.7%.  Net loss as a percentage of total revenues was 10.5% and 2.7% in 2017 and 2016, respectively.   

LIQUIDITY AND CAPITAL RESOURCES (Amounts in thousands)
  
At and for the year ended
December 31,
 
  2017  2016 
  (in thousands) 
       
Working capital $17,026  $4,207 
Cash, cash equivalents and short-term investments  27,792   12,767 
Cash used in operating activities  (36)  (2,012)
Cash used in investing activities  (58,492)  (18,775)
Cash provided by (used in) financing activities  73,541   32,299 
 2019 2018
Working capital$17,854
 $11,443
Cash, cash equivalents and short-term investments28,826
 15,444
Net cash used in operating activities(450) (7,129)
Net cash provided by (used in) investing activities96,942
 (107,228)
Net cash provided by (used in) financing activities(82,995) 101,788
Working Capital.  We had working capital of $17.0 million$17,854 at December 31, 2017,2019, an increase of $12.8 million$6,411 from $4.2 million$11,443 at December 31, 2016.2018.  We attribute the increase in our working capital primarily to an increase in cash and cash equivalents of $15.7 million as a resultdue to the divestiture of our June 2017 public stock offering and our May 2017 refinancing of our amended credit agreement, offset by our 2017 acquisitions and net cash used by operations. Accounts receivable also increased $4.1 million due to an increase in revenue, offset by an increase in short term notes payable of $3.4 million.Workspace Management business. Working capital at December 31, 20172019 includes $13.1 million$5,500 of short term deferred revenue, an increase fromin short term deferred revenue of $9.3 million at$2,613 compared to December 31, 2016. Our 2017 acquisitions contributed $1.3 million of current deferred revenue at December 31, 2017.2018. Deferred revenue is an obligation to perform future services.  We expect that deferred revenue will convert to future revenue as we perform our services, but this does not represent future payments. Deferred revenue can vary based on seasonality, expiration of initial multi-year contracts and deals that are billed after implementation rather than in advance of service delivery. 

Operating Activities.  CashNet cash used in operating activities was $36,000$450 in 2017 as compared to cash used in operating activities of $2.0 million in 2016.2019. The $36,000$450 of cash used in operating activities during 20172019, including discontinued operations, was primarily driven by our net income (after adjustment for non-cash items) of $1.4 million$30,001 and an increaseincreases in deferred revenue of $5,662, and accrued expenses and other liabilitieslong-term obligations of $2.6 million and $1.6 million, respectively,$5,649. This was offset by an increasenon-cash adjustments of $(35,215), increases in accounts receivable of $1,446 and other assetsinventory of $4.1 million and $1.3 million, respectively,$1,581, and a decrease in accounts payable of $254,000.$3,174.
Net cash used in operating activities was $7,129 in 2018. The $2.0 million$7,129 of cash used in operating activities during 20162018 was primarily driven by our net income (after adjustment for non-cash items)loss of $3.2 million$7,548, increases in inventory and an increase in other liabilities of $466,000, offset by an increase in accounts receivable of $3.4 million,$2,948 and decreases$1,719, respectively, and a decrease in deferred revenue and accounts payableaccrued expenses of $1.7 million and $1.1 million, respectively.
$2,410, offset by non-cash adjustments of $8,571.
Investing Activities.  Net cash provided by investing activities during 2019 was $96,942, which was primarily driven by the proceeds from the sale of discontinued operations. Cash used in investing activities during 20172018 was $58.5 million.$107,228.  The cash used in investing activities in 2017 was2018 is primarily comprised of the acquisitions of $45.4 million and the net change in funds held for clients of $10.2 million. Cash used in investing activities during 2016 was $18.8 million.  The2018 acquisitions.
Financing Activities.  Net cash used in investingfinancing activities of $82,995 in 20162019 was primarily compriseddue to the payments of the acquisition of Mangrove in the first quarter of 2016 of $12.0 millionour notes payable and the net change in funds held for clients of $6.6 million.debt financing costs.
Financing Activities.  CashNet cash provided by financing activities during 2017of $101,788 in 2018 was $73.5 million. We recognizedprimarily due to an increase of $36,750 in our indebtedness and net proceeds of approximately $39,449 from the issuance of our common stock of $27.8 million in an underwritten public offering we completed in June 2017, as well as incurred $45.8 million of indebtedness in connection with the 2017 acquisitions. This was2018, partially offset by payments on notes payabledebt of $9.0 million$11,645 and debt financing fees of $1.4 million.  In connection with the public offering, we issued 2,185,000 shares of common stock, including 285,000 shares of common stock pursuant to the exercise of the underwriters’ over-allotment option, at the public offering price of $13.50 per share. Cash provided by financing activities during 2016 was $32.3 million. We borrowed $18.4 million, offset by note payable payments of $7.2 million. Our stock issuances through our public stock offering and other stock issuances yielded $15.2 million in proceeds.$1,693.

Sources of Liquidity.  As of December 31, 2017,2019, Asure’s principal sources of liquidity consisted of approximately $27.8 million$28,826 of cash and cash equivalents, future cash generated from operations of our business over the next twelve months, and $5.0 million$10,000 available for borrowing under our Wells Fargo revolver. Based on current internal projections, we believe that we have and/or will generate sufficient cash for our operational needs, including any required debt payments, for at least the next twelve months. However, wemonths from issuance of this Annual Report on Form 10-K. We continue to be focused on growing our existing software operations and seeking accretive and complimentary strategic acquisitions as part of our growth strategy. We believe the available sources of liquidity described above will needbe sufficient to fund such growth activities but may raise additional capital or incur additional indebtedness to growsupplement those sources as we execute on our existing software operations and to seek additional strategic acquisitions in the near future.

Subsequent to December 31, 2017, we used $25.3 million of cash on hand to fund the three acquisitions completed in January 2018. In addition, we have subordinated note payables in the aggregate principal amounts of $2.2 million that become due on April 30, 2018 and $2.8 million due May 25, 2018. There can be no assurance that we will be able to obtain additional equity or debt financing on terms acceptable to us, if at all.

Our management team is focused on growing our existing software operations and is also seeking additional strategic acquisitions for the near future. At present, we plan to fund any future acquisition with existing cash and cash equivalents, cash generated from future operations, funds under credit facilities, and cash generated from the issuance of equity or debt securities.

32growth plan.


Shelf Registration

In June 2016,April 2018, we filed a universal shelf registration statement on Form S-3 with the Securities and Exchange Commission (“SEC”) to sellprovide access to additional capital, if needed. Pursuant to the shelf registration statement, we may from time to time upoffer to $30.0 millionsell in one or more offerings shares of our common stock preferred stock, warrants, debtor other securities subscription rights and units. In July 2016, thehaving an aggregate value of up to $175,000 (which includes approximately $60,000 of unsold securities that were previously registered on our currently effective registration statements). The shelf registration statement was declaredrelating to these securities became effective by the SEC. Under this shelf registration statement, in December 2016on April 16, 2018. In June 2018, we completed an underwritten public offering in which we sold an aggregate of 1,949,2502,375,000 shares of our common stock at thea public offering price of $8.00$17.50 per share, which includes 254,250 shares sold pursuant to the underwriters’ full exercise of their over-allotment option.share. We receivedrealized net proceeds of approximately $14.4 million,$38,900 after deducting the underwriting discounts and commissions and other estimated offering expenses.

 In February 2017, we filed a shelf registration statement on Form S-3 with the SEC to sell, from time to time, in one or more offerings, up to $75.0 million As of our common stock, preferred stock, warrants, debt securities, subscription rights, and units. In April 2017,December 31, 2018, there is approximately $133,400 remaining available under the shelf registration statement was declared effective by the SEC. Under this shelf registration statement, in June 2017 we completed an underwritten public offering of 2,185,000 shares of common stock at the public offering price of $13.50 per share, which includes 285,000 shares sold pursuant to the exercise of the underwriters’ over-allotment option. We recognized net proceeds of $27.8 million, after deducting the underwriting discounts and commissions and other estimated offering expenses.statement.

These registration statements are intended to provide us with flexibility to access the public capital markets in order to pursue our growth strategies.

Credit Agreement

In March 2014, we entered into a credit agreement (the “Credit Agreement”) with Wells Fargo, Bank, N.A., as administrative agent, and the lenders that are party thereto. The Credit Agreement contains customary events of default, including, among others, payment defaults, covenant defaults, judgment defaults, bankruptcy and insolvency events, cross defaults to certain indebtedness, incorrect representations or warranties, and change of control. In some cases, the defaults are subject to customary notice and grace period provisions. In March 2014 and in connection with the Credit Agreement, we and our wholly-owned active subsidiaries entered into a Guaranty and Security Agreement with Wells Fargo Bank. Under the Guaranty and Security Agreement, we and each of our wholly-owned active subsidiaries have guaranteed all obligations under the Credit Agreement and granted a security interest in substantially all of our and our subsidiaries’ assets.

The Credit Agreement provided for a term loan in the amount of $15.0 million maturing in MarchIn December 2019, and a revolving loan commitment in the aggregate amount of up to $3.0 million. The outstanding principal amount of the revolving loan is due and payable in March 2019. Additionally, the Credit Agreement provided for a $10.0 million uncommitted incremental term loan facility to support permitted acquisitions.

In March 2017, we amended our Credit Agreement to, among other things, obtain an additional term loan in the amount of $5.0 million. In the first quarter of 2017, we used the proceeds of the additional term loan to repay a portion of all amounts outstanding under the secured subordinated note we issued in connection with the Mangrove acquisition.

In May 2017, we entered into ana third amended and restated credit agreement (the “Restated“Third Restated Credit Agreement”) with Wells Fargo Bank, N. A., as administrative agent and the lenders that are parties thereto,lender, amending and restating the terms of the Second Amended and Restated Credit Agreement dated as of March 2014, as amended.

2018.
The Third Restated Credit Agreement provides for an increase$20,000,000 in the aggregate principal amount of total commitments from approximately $32.7 million to $75.0 million. This increase includes an additional term loan commitment of approximately $40.3 million and an additional revolver commitment of $2.0 million.  The term loan consists of a $35.0 million “First Out Loan Obligation” funded by Wells Fargo as administrative agent,loans and a $35.0 million “Last Out Loan Obligation” funded by Wells Fargo’s syndicate partner, Goldman Sachs. As of December 31, 2017 and 2016, $0 was outstanding and $5.0 million and $3.0 million, respectively, were available for borrowing under the$10,000,000 revolver. As of December 31, 2017 and 2016, $68.25 million and $24.7 million, respectively, were outstanding under the term loan.
The Third Restated Credit Agreement amends the applicable margin rates for determining the interest rate payable on outstanding First Out and Last Out loan obligationsthe loans as follows:
 
Leverage Ratio
Applicable Margin Relative
to Base Rate Loans
First Out Base
Applicable Margin Relative to
LIBOR Rate Margin
First Out LIBOR
Rate Margin
Last Out Base
Rate Margin
Last Out LIBOR
Rate MarginLoans
< 3.25:12.00:1.002.25% percentage points2.00 Percentage Points3.00 Percentage Points7.00 Percentage Points8.00 Percentage Points3.25% percentage points
> 3.25:1≤ 3.00:1.00, and ≥ 2.00:1.002.75% percentage points2.50 Percentage Points3.75% percentage points
≥ 3.00:1.003.25% percentage points3.50 Percentage Points7.50 Percentage Points8.50 Percentage Points4.25% percentage points
 

The outstanding principal amount of the term loan is payable in equal installments of $875,000as follows:

$125,000 beginning on September 30, 2017March 31, 2020 and the last day of each fiscal quarter thereafter through and including December 31, 2021; and

$250,000 beginning on March 31, 2022 and the last day of each fiscal quarter thereafter.

The outstanding principal balance and all accrued and unpaid interest on the term loanloans is due on May 25, 2022.December 31, 2024.

The Third Restated Credit Agreement also:

· adds a covenant that requires that we achieve EBITDA of at least $3,750,000 at March 31, 2020, $4,850,000 at June 30, 2020 and $5,950,000 at September 30, 2020, which covenant is in lieu of a leverage covenant calculated at March 31, 2020, June 30, 2020 and September 30, 2020;

amends our leverage ratio covenant to increasedecrease the maximum ratio to 5.75:13.50:1.00 at December 31, 2020, 3.25:1.00 at March 31, 2021 and June 30, 2017, stepping down to 3.25:12021 and 2.50:1.00 at JuneSeptember 30, 20202021 and each quarter-end thereafter; and

·amends our fixed charge coverage ratio to be notno less than 1.35:11.00:1.00 at June 30, 2017March 31, 2020, and September 30, 2017, not less than 1.45:1 ateach quarter end thereafter through and including December 31, 2017, and not less than2021, 1.50:1 beginning with the quarter ending1.00 at March 31, 2018 and each quarter-end thereafter; and
·                  adds a Trailing Twelve Months (“TTM”) recurring revenue covenant, requiring software-as-a-service, hardware-as-a-service and cloud subscription and maintenance support revenues to be at least $41.0 million at June 30, 2017 and stepping up to $60.5 million2022, 1.60:1.00 at June 30, 2022, and 2.00:1:00 at September 30, 2022 and each quarter-endquarter end thereafter.

The Restated Credit Agreement contains customary affirmative and negative covenants, including, among others, limitations with respect to debt, liens, fundamental changes, sale of assets, prepayment of debt, investments, dividends and transactions with affiliates.
As of December 31, 2017, we were in2019 and December 31, 2018, no amount was outstanding and $10,000 and $5,000, respectively, was available for borrowing under the revolver.
As of December 31, 2019, compliance with allcertain financial covenants was not yet required under the Third Restated Credit Agreement and all payments remain current under the Restated Credit Agreement.current. We expect to be in compliance or be able to obtain compliance through debt repayments with available cash on hand or ascash we expect to generate from the ordinary course of operations over the next twelve months.
 
See Note 6 - Notes Payable in the accompanying consolidated financial statements for more information about the Credit Agreement and Guaranty and Security Agreement.
We cannot assure that we can grow our cash balances or limit our cash consumption and thus maintain sufficient cash balances for our planned operations or future acquisitions. Future business demands may lead to cash utilization at levels greater than recently experienced. We willmay need to raise additional capital in the future in order to grow our existing software operations and to seek additional strategic acquisitions in the near future. However, we cannot assure that we will be able to raise additional capital on acceptable terms, or at all. Subject to the foregoing, management believes that we have sufficient capital and liquidity to fund and cultivate the growth of our current and future operations for at least the next twelve months and to maintain compliance with the terms of our debt agreements and related covenants or to obtain compliance through debt repayments made with our available cash on hand or anticipated for receipt in the ordinary course of operations.
CRITICAL ACCOUNTING POLICIES
We have prepared our consolidated financial statements in accordance with U.S. generally accepted accounting principles and included the accounts of Asure’s wholly owned subsidiaries. We have eliminated all significant intercompany transactions and balances in the consolidation. Preparation of the consolidated financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of the assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. These estimates are subjective in nature and involve judgments that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at fiscal year endyear-end and the reported amounts of revenues and expenses during the fiscal year.  The more significant estimates made by management include the valuation allowance for our gross deferred tax asset, lease impairment, useful lives of fixed assets, the determination of the fair value of our long-lived assets and the fair value of assets acquired and liabilities assumed during acquisitions. We base our estimates on historical experience and on various other assumptions that management believes are reasonable under the given circumstances.  These estimates could be materially different under different conditions and assumptions.  Additionally, the actual amounts could differ from the estimates made. Management periodically evaluates estimates used in the preparation of our financial statements for continued reasonableness. We prospectively apply appropriate adjustments, if any, to our estimates based upon our periodic evaluation.

We believe the following are our critical accounting policies:


Revenue Recognition
Our revenues consistrevenue consists of software-as-a-service (“SaaS”) offerings and time-based software subscriptions, and perpetual softwaresubscription license sale arrangements that also, typically include hardware, maintenance/support, and professional services elements.  We recognize revenue on an output basis when persuasive evidencecontrol of the promised goods or services is transferred to our customers, in an arrangement exists, delivery has occurred,amount that reflects the feeconsideration we expect to be entitled to in exchange for those goods or services.  Our contracts with customers may include multiple performance obligations.  For such arrangements, we allocate revenue to each performance obligation based on its relative standalone selling price.  We determine standalone selling prices based on the amount that we believe the market is fixedwilling to pay determined through

historical analysis of sales data as well as through use of the residual approach when we can estimate the standalone selling price for one or determinable and collectability is probable.    Software and software-related elements are recognized in accordance withmore, but not all, of the promised goods or services.
Effective January 1, 2018, we adopted the Financial Accounting Standards CodificationBoard (“ASC”FASB”) 985-605 Software Revenue Recognition.   In May 2014, the FASB issued ASUAccounting Standards Update (“ASU”) 2014-09, Revenue from Contracts with Customers (Topic 606) (“, and ASU 2014-09”).2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of Effective Date, which deferred the effective date of ASU 2014-09 by one year. ASU 2014-09 (“Topic 606”) “Revenue from Contracts with Customers) supersedes a majority of existingthe revenue recognition guidance under US GAAP,requirements in Accounting Standards Codification ("ASC") 605, Revenue Recognition, and requires companiesis based on the principle that revenue is recognized to recognize revenue when it transfersdepict the transfer of goods or services to a customercustomers in an amount that reflects the consideration to which a companythe entity expects to be entitled in exchange for those goods or services. It also requires additional disclosure about the nature, amount, timing, and uncertainty of revenue, cash flows arising from customer contracts, including significant judgments and changes in judgments, and assets recognized from costs incurred to obtain or fulfill a contract. The adoption of ASU 2014-09, using the modified retrospective approach, had no significant impact on our results of operations, cash flows, or financial position. The initial application was applied to all contracts at the date of initial application.  We recognized the cumulative effect of initially applying the new revenue standard as an adjustment to the opening balance of retained earnings.
We recorded a $1,500 cumulative effect adjustment to opening retained earnings as of January 1, 2018 related to an increase in deferred commissions.  There was no impact to revenue as a result of applying Topic 606.
The primary impact of adopting Topic 606 is effective date for fiscal years beginning after December 15, 2017. See Note 2 – Significant Account Policies into sales commissions related to onboarding new clients that were previously expensed.  Under the accompanying consolidated financial statements for more detail onnew standard, these costs are now capitalized as deferred commissions and amortized over the estimated impactcustomer life of this accounting pronouncement. Non-software revenue elements are recognized in accordance with ASC 605-25 Revenue Recognition Multiple-Element Arrangements.  Since we currently offer our software solutions under either a perpetual license, time-based subscription or SaaS model, revenue recognition timing varies based on which form of software rights the customer purchases.
five to ten years.
SaaS arrangements and time-based software subscriptions typically have an initial term ranging from one to three years and are renewable on an annual basis.  A typical SaaSSaaS/software subscription arrangement will also include hardware, setup and implementation services. We allocate the value of the SaaS arrangement to each separate unit of accounting based on vendor-specific objective evidence (“VSOE”) of selling price, when it exists, third-party evidence of selling price for like services or best estimated selling price.  Revenue allocated to the SaaS/software subscription elementperformance obligations are recognized on an output basis ratably as the service is recognized ratablyprovided over the non-cancellable term of the SaaS/subscription service.service and are reported as Recurring revenue on the Consolidated Statement of Comprehensive Loss. Revenue allocated to other units of accountingperformance obligations included in the arrangement is recognized as outlined in the paragraphs below. 
We typically sell perpetual software licenses in multiple-element arrangements that include hardware, maintenance/support and professional services.  Software license revenues, determined under the residual method, are generally recognized on the date we deliver the product to the customer if VSOE of fair value exists for all undelivered elements of the software arrangement.  If VSOE of fair value does not exist for an undelivered element, we defer the entire software arrangement and recognize it ratably, over the remaining non-cancellable maintenance term, after we have delivered all other undelivered elements. We base VSOE of fair value for our maintenance, training and installation services on the prices charged for these services when sold separately.  We recognize revenue allocated to hardware, maintenance and services elements included in the arrangement as outlined below.
Hardware devices sold to customers (typically time clock, LCD panel and other peripheral devices) are not essentialsold as either a standard product sell arrangement where title to the functionality ofhardware passes to the software andcustomer or under a hardware-as-a-service (“HaaS”) arrangement where the title to the hardware remains with Asure.  Revenue allocated to hardware sold as sucha standard product are treated as non-software elements for revenue recognition purposes. We recognize hardware revenuerecognized on an output basis when title passes to the customer, typically the date we ship the hardware. If we sellRevenue allocated to hardware under a hardware-as-a-service (“HaaS”) arrangement title toare recognized on an output basis, recorded ratably as the hardware remains with Asure and we recognize hardware usage revenue ratablyservice is provided over the non-cancellable term of the hardware service delivery,HaaS arrangement, typically one year.
  Revenue recognized from hardware devices sold to customers via either of the two above types of arrangements are reported as Hardware revenue on the Consolidated Statement of Comprehensive Loss.
Our professional services offerings which typically include data migration, set up, training, and implementation services are also not essential to the functionality of our products, as third parties or customers themselves can perform these services.  Set up and implementation services typically occur at the start of the software arrangement while certain other professional services, depending on the nature of the services and customer requirements, may occur several months later.  We can reasonably estimate professional services performed for a fixed fee and we recognize themallocated revenue on an output basis on a proportional performance basis.basis as the service is provided. We recognize allocated revenue on an output basis for professional services engagements billed on a time and materials basis as we deliver the services.service is provided.  We recognize revenuesallocated revenue on an output basis on all other professional services engagements upon the earlier of the completion of the servicesservice’s deliverable or the expiration of the customer’s right to receive the service.
  Revenue recognized from professional services offerings are reported as Professional service revenue on the Consolidated Statement of Comprehensive Loss.
We recognize allocated revenue for maintenance/support revenueson an output basis ratably over the non-cancellable term of the support agreement.  Initial maintenance/support terms are typically one to three years and are renewable on an annual basis.
  Revenue recognized from maintenance/support are reported as Maintenance and support revenue on the Consolidated Statement of Comprehensive Loss.
We do not recognize revenue for agreements with rights of return, refundable fees, cancellation rights or substantive acceptance clauses until these return, refund or cancellation rights have expired or acceptance has occurred.  Our arrangements with resellers do not allow for any rights of return.
Our payment terms vary by the type of customer and the customer’s payment history and the products or services offered.  The term between invoicing and when payment is due is not significant and as such our contracts do not include a significant

financing component.  The transaction prices of our contracts do not include consideration amounts that are variable and do not include noncash consideration.
Deferred revenue includes amounts received frominvoiced to customers in excess of revenue we recognize, and is comprised of deferred maintenance, serviceSaaS/software, HaaS, Maintenance and othersupport, and Professional services revenue.  We recognize deferred revenuesrevenue when we complete the service and over the terms of the arrangements, primarily ranging from one to three years.

Intangible Assets and Goodwill

We record the assets acquired and liabilities assumed in business combinations at their respective fair values at the date of acquisition, with any excess purchase price recorded as goodwill. Valuation of intangible assets and in-process research and development entails significant estimates and assumptions including, but not limited to, estimating future cash flows from product sales, developing appropriate discount rates, estimating probability rates for the continuation of customer relationships and renewal of customer contracts and approximating the useful lives of the intangible assets acquired. U.S. generally accepted accounting principles (“GAAP”) require that we not amortize intangible assets other than goodwill with an indefinite life until we determine their life as finite.  We must amortize all other intangible assets over their useful lives. We currently amortize our acquired intangible assets with definite lives over periods ranging from one to nine years.
We have assessed the fair value of our customer relationship intangible assets as of December 31, 2019, we do not believe these to be impaired, as the carrying value of the customer relationship intangible assets are recoverable through the associated project cash flows.
Impairment of Intangible Assets and Long-Lived Assets
 
In accordance with Financial Accounting Standards Board (“FASB”)FASB ASC 350, we review and evaluate our long-lived assets for impairment whenever events or changes in circumstances indicate that we may not recover their net book value.  When such factors and circumstances exist, including those noted above, we compare the assets’ carrying amounts against the estimated undiscounted cash flows we expect to generate with those assets over their estimated useful lives.  If the carrying amounts are greater than the undiscounted cash flows, we estimate the fair values of those assets by discounting the projected cash flows.  We record any excess of the carrying amounts over the fair values as impairments in that fiscal period.  In 2019, we accelerated the amortization after a reassessment of the useful lives of certain trade names in relation to our rebranding efforts. There has been no other impairment of intangible assets and long-lived assets for the periods presented.
Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and intangible assets acquired in a business combination. We test goodwill for impairment on an annual basis in the fourth fiscal quarter of each year, and between annual tests if indicators of potential impairment exist, using a fair-value-based approach. In 2019, we recognized an impairment loss on goodwill. There has been no impairment of goodwill for the periods presented.in 2018. See Notes 4 and 5 in the accompanying consolidated financial statements for additional information regarding goodwill.

Income Taxes

We account for income taxes using the liability method under ASC 740, Accounting for Income Taxes, which requires recognition of deferred tax assets and liabilities for the expected future tax consequences of events included in the financial statements. Under the liability method, we determine deferred tax assets and liabilities based on the difference between the financial statement and tax bases of assets and liabilities using enacted tax rates in effect in the years in which we expect the differences to reverse. We reduce deferred tax assets by a valuation allowance when it is more likely than not that we will not realize some component or all of the deferred tax assets.

See Note 2 – Significant Account Policies in the accompanying consolidated financial statements for more information about Recent Accounting Pronouncements.

ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We have operations in the United States and internationally, and we are exposed to market risks in the ordinary course of our business. These risks primarily include interest rate, foreign exchange, inflation and counterparty risks, as well as risks relating to changes in the general economic conditions in the countries where we conduct business. To reduce certain of these risks, we monitor the financial condition of our large clients and limit credit exposure by principally collecting in advance and setting credit limits as we deem appropriate. In addition, our investment strategy has been to invest in financial instruments, including U.S. treasury securities and money market funds backed by United States Treasury Bills within the guidelines established under our investment policy. We also make strategic investments in privately-held companies in the development stage. To date, we have not used derivative instruments to mitigate the impact of our market risk exposures. We have also not used, nor do we intend to use, derivatives for trading or speculative purposes.

ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The financial statements and supplementary data required by this Item 8 are listed in Items 15(a)(1) and (2) of Part IV of this Report (Exhibits, Financial Statement Schedules). 





REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON INTERNAL CONTROL OVER FINANCIAL REPORTING


To the ShareholdersStockholders and Board of Directors of
Asure Software, Inc.

Opinion on Internal Control over Financial Reporting

We have audited Asure Software, Inc.’s's (the “Company”) internal control over financial reporting as of December 31, 2017,2019, based on criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, because of the effect of the material weakness described in the following paragraph on the achievement of the objectives of the control criteria, the Company has not maintained in all material respects, effective internal control over financial reporting as of December 31, 2017,2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

A material weakness is a control deficiency, or combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company's annual or interim financial statements will not be prevented or detected on a timely basis. The following material weakness has been identified and included in “Management's Annual Report on Internal Control Over Financial Reporting”:

The Company did not maintain appropriate access to certain systems and did not maintain appropriate segregation of duties related to processes associated with those systems that creates the reasonable possibility of a material misstatement in the financial statements.

This material weakness was considered in determining the nature, timing and extent of audit tests applied in our audit of the December 31, 2019 consolidated financial statements, and this report does not affect our report dated March 16, 2020 on those consolidated financial statements.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated balance sheets as of December 31, 20172019 and 20162018 and the related consolidated statements of comprehensive income shareholders’(loss), changes in stockholders’ equity, and cash flows and the related notes for each of the two years thenin the period ended December 31, 2019 of the Company, and our report dated March 16, 20182020 expressed an unqualified opinion on those financial statements.

Explanatory Paragraph – Excluded Subsidiaries

As described in Management’s Report on Internal Control over Financial Reporting, management has excluded its wholly owned direct and indirect subsidiaries, iSystems Intermediate HoldCo, Inc., iSystems LLC, evoPro Solutions, Inc., Compass HRM, Inc. and Associated Data Services, Inc., from its assessment of internal control over financial reporting as of December 31, 2017 because these entities were acquired by the Company in purchase business combinations during 2017. We have also excluded iSystems Intermediate HoldCo, Inc., iSystems LLC, evoPro Solutions, Inc., Compass HRM, Inc. and Associated Data Services, Inc. from our audit of internal control over financial reporting. These subsidiaries’ combined total assets and total revenues represent approximately 39.5% and 18.3%, respectively, of the related consolidated financial statement amounts as of and for the year ended December 31, 2017.statements.

Basis for Opinion

The Company’sCompany's management is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying “Management Annual Report on Internal Control over Financial Reporting”. Our responsibility is to express an opinion on the Company’sCompany's internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America.accounting principles. A company’scompany's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States of America,accounting principles, and that receipts and expenditures of the company are

being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of the inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that degree of compliance with the policies or procedures may deteriorate.


/s/ Marcum LLP

Marcum LLP
Costa Mesa, California
Irvine, California
March 16, 20182020


ITEM 9.    CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
ITEM 9A.    CONTROLS AND PROCEDURES

Evaluation of Disclosure Control and Procedures
Based on an evaluation under the supervision and with the participation of our management, our principal executive officer and principal financial officer have concluded that our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act were not effective as of December 31, 20172019 to provide reasonable assurance that information required to be disclosed by us in reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
disclosure due to the material weakness identified below.
Management’s Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act). Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the criteria set forth in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework) (“COSO”). Based on our assessment, management has concluded that our internal control over financial reporting was not effective as of December 31, 20172019 to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with U.S. generally accepted accounting principles.principles due to the material weakness identified below. Our independent registered public accounting firm, Marcum LLP, has issued an audit report with respect to our internal control over financial reporting, which appears in Part II, Item 8 of this Annual Report on Form 10-K, and is incorporated herein by reference.
Management has excluded its wholly owned direct and indirect subsidiaries, iSystems Intermediate HoldCo, Inc., iSystems LLC, evoPro Solutions, Inc., Compass HRM, Inc. and Associated Data Services, Inc., from its assessment of internal control over financial reporting as of December 31, 2017 because these entities were acquired by us in purchase business combinations during 2017. These subsidiaries’ combined total assets and total revenues represent approximately 39.5% and 18.3%, respectively,identified a deficiency related to the design effectiveness of the Company’s controls surrounding the safeguarding of assets. Specifically, the Company did not maintain appropriate access to certain systems and did not maintain appropriate segregation of duties related to processes associated with those systems. Although there were no material misstatements to the consolidated financial statement amountsstatements as of and for the year ended December 31, 2017. Asure Software, Inc.’s2019, such deficiency creates a reasonable possibility that a material misstatement to the consolidated financial statements will not be prevented or detected on a timely basis and presents a material weakness in the Company’s internal control over financial reporting. As a result, management concluded that our internal control over financial reporting as ofwas not effective at December 31, 2017 has been audited by Marcum LLP, an independent registered public accounting firm, as stated in their report on internal control over financial reporting included in this report, which is incorporated herein by reference.2019.
There were no changes in our internal control over financial reporting during the year ended December 31, 20172019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
In designing and evaluating the disclosure controls and procedures and internal control over financial reporting, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures and internal control over financial reporting must reflect the fact that there are resource constraints and that management is required to apply judgment in evaluating the benefits of possible controls and procedures relative to their costs.

Remediation of Material Weakness in Internal Control Over Financial Reporting
Management has implemented measures designed to remediate the material weakness. The remediation actions include: (i) review and changes to system access, (ii) organization re-alignment to improve and ensure segregation of duties and (iii) implementation of additional manual and IT controls.

We believe that the above actions will remediate the material weakness. The weakness will not be considered remediated, however, until the applicable controls operate for a sufficient period of time and management has concluded, through testing, that these controls are operating effectively. We expect the remediation of this material weakness will be completed by June 30, 2020.

38

Changes in Internal Control Over Financial Reporting

Except for the material weakness identified during the fourth quarter, as of December 31, 2019, there have been no other changes in our internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) of the Exchange Act) that

occurred during the fourth quarter of 2019 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
ITEM 9B.    OTHER INFORMATION
On March 10, 2020, our Board of Directors authorized a new stock repurchase program, under which we may repurchase up to $5 million of our outstanding common stock. This new stock repurchase program is in addition to the approximately 66,000 shares available under our existing stock repurchase plan.
Under this new stock repurchase program, we may repurchase shares in accordance with all applicable securities laws and regulations, including Rule 10b-18 of the Securities Exchange Act of 1934, as amended. The extent to which we repurchase our shares, and the timing of such repurchases, will depend upon a variety of factors, including market conditions, regulatory requirements and other corporate considerations, as determined by our management. The repurchase program may be extended, suspended or discontinued at any time. We expect to finance the program from existing cash resources.
PART III

ITEM 10.    DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The information required under this Item is incorporated by reference fromto the information set forth in our definitive proxy statement to be filed relating tofor our 20182020 annual meeting of shareholders.shareholders under the headings “Item 1 – Election of Directors and “Other Matters.”

TheIn addition, the following table sets forth information regarding our current executive officers as of March 16, 2018:2020:

Name Age Position
Patrick Goepel 5557 Chief Executive Officer
Joe KarbowskiKelyn Brannon 5061 Chief Operating Officer/Chief TechnicalFinancial Officer
Eyal Goldstein 4244 Chief Revenue Officer
Kelyn BrannonRhonda Parouty 5945 Chief FinancialOperating Officer

Patrick Goepelwas elected to our Board of Directors in August 2009.  He was subsequently appointed as Interim Chief Executive Officer on September 15, 2009 and became Chief Executive Officer as of January 1, 2010.  Prior to joining Asure, he served as Chief Operating Officer of Patersons Global Payroll. Previously, he was the President and Chief Executive Officer of Fidelity Investment’s Human Resource Services Division from 2006 to 2008; President and Chief Executive Officer of Advantec from 2005 to 2006; and Executive Vice President of Business Development and US Operations at Ceridian from 1994 to 2005. A former board member of iEmployee, Mr. Goepel currently serves on the board of directors of APPD Investments and SafeGuard World International.
Joe Karbowski was promoted to Chief Operating Officer and Chief Technical Officer in September 2016. He joined Asure in 2012 when we acquired PeopleCube, where he also served as Chief Technical Officer, evolving it from a startup he co-founded in 1999 to be a leader in the Agile Workplace market. With more than 25 years of experience in building commercial software companies, he is a featured speaker and has published numerous articles on software development techniques and methodologies. Joe earned a Bachelor of Science degree in Computer Science from Michigan Technological University, Houghton.

Eyal Goldstein joined Asure as Chief Revenue Officer in December 2016. Prior to joining Asure, Mr. Goldstein served as Chief Revenue Officer of Insight Venture Partner’s FilmTrack, a global rights management platform, from 2013-2016. He previously served as Executive Vice President of DAZ Systems, prior to DAZ he was Regional Vice President at Oracle Corp. and also served as Vice President at Ceridian Corporation. Mr. Goldstein earned a Bachelor’s degree in English from University of Nevada, Las Vegas.

Kelyn Brannon joined Asure as Chief Financial Officer in October 2017. Prior to joining Asure, Ms. Brannon held positions as a CFO as well as a CEO at several leading enterprises, including Amazon, Calypso Technology, Calix, and most recently, Arista Networks, where she served as CFO from 2013-2015. Brannon also held senior finance positions at Sun Microsystems, Lexmark International, and Ernst & Young, and is a member of the American Institute of Certified Public Accountants. Ms. Brannon earned a Bachelor’s degree in Political Science from Murray State University.
Eyal Goldstein joined Asure as Chief Revenue Officer in December 2016. Prior to joining Asure, Mr. Goldstein served as Chief Revenue Officer of Insight Venture Partner’s FilmTrack, a global rights management platform, from 2013-2016. He previously served as Executive Vice President of DAZ Systems, prior to DAZ he was Regional Vice President at Oracle Corp. and served as Vice President at Ceridian Corporation. Mr. Goldstein earned a Bachelor’s degree in English from the University of Nevada, Las Vegas.
Rhonda Parouty joined Asure as Chief Operating Officer in January 2019. Prior to joining Asure, Ms. Parouty was an advisor to various start-ups, including Trivie, Inc. and ZenYala. From 2016 to 2017, Ms. Parouty served as Executive Vice President, Channel Management & Consumer Brands at BrandMuscle, a global leader in precision local marketing solutions. From 2007 until 2016, Ms. Parouty held various positions with HP Software, including as Head of Revenue, Global Business Development & Strategy Director (2014-2016); Global Business Strategy & Operations Director (2012-2014); and Global Application Owner & Consulting Services Leader (2007-2012).

ITEM 11.    EXECUTIVE COMPENSATION

The information required under this Item is incorporated by reference fromto the information set forth in our definitive proxy statement to be filed relating tofor our 20182020 annual meeting of shareholders.shareholders under the headings “Executive Compensation,” “Equity Compensation Plan Information” and “Non-Employee Director Compensation Table.”
ITEM 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The information required under this Item is incorporated by reference fromto the information set forth in our definitive proxy statement to be filed relating tofor our 20182020 annual meeting of shareholders.shareholders under the heading “Security Ownership of Certain Beneficial Owners and Management.”

ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required under this Item is incorporated by reference fromto the information set forth in our definitive proxy statement to be filed relating tofor our 20182020 annual meeting of shareholders.shareholders under the heading “Approval of Transactions with Related Parties.”
ITEM 14.    PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required under this Item is incorporated by reference fromto the information set forth in our definitive proxy statement to be filed relating tofoe our 20182020 annual meeting of shareholders.
39

Independent Registered Public Accounting Firm.”

PART IV

ITEM 15.    EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)Financial Statements and Financial Statements and Financial Statement Schedules

(1) Financial Statements:

Report of Independent Registered Public Accounting Firm

Consolidated Financial Statements
Consolidated Balance Sheets as of December 31, 20172019 and 2016
2018
Consolidated Statements of Comprehensive Loss for the Years Ended December 31, 20172019 and 2016
2018
Consolidated Statements of Changes in Stockholders’ Equity for the Years Ended December 31, 20172019 and 2016
2018
Consolidated Statements of Cash Flows for the Years Ended December 31, 20172019 and 2016
2018
Notes to Consolidated Financial Statements
(2) Financial Statement Schedules:
All schedules for which provision is made in the applicable account regulation of the Securities and Exchange Commission are either not required under the related instructions, are inapplicable or the required information is included elsewhere in the Consolidated Financial Statements and incorporated herein by reference.

(b) Exhibits
(b)
Exhibits

EXHIBIT NUMBERDOCUMENT DESCRIPTION
2.1
2.2
2.3
2.4
2.5
3.1
3.2
3.3
3.4
3.5
3.6


3.7
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.94.4†
4.10
4.114.5
4.6
10.1†
10.2†
10.3†
10.4†
10.5†
10.6
10.6†
Intentionally omitted
10.7
Intentionally omitted
10.8
Intentionally omitted
10.9Intentionally omitted
10.1Intentionally omitted

10.10
10.11
10.11
10.12
10.13
10.14
10.12


10.15Intentionally omitted
10.13Intentionally omitted
10.1610.14Intentionally omitted
10.15†
10.16Intentionally omitted
10.17
Intentionally omitted
10.18
Intentionally omitted
10.19Intentionally omitted
10.2Intentionally omitted
10.20
10.21
10.2210.21†
10.23
10.24†10.23†
10.25†10.24†
10.25
10.26Intentionally omitted
10.27
10.28
10.29
10.3
14
21
23.1
31.1
31.2
32.1
32.2
101
The following materials from Asure Software, Inc.’s Annual Report on Form 10-K for the year ended December 31, 2017,2019, formatted in XBRL (Extensible Business Reporting Language): (1) the Consolidated Balance Sheets, (2) the Consolidated Statements of Comprehensive Loss,Income (Loss), (3) the Consolidated Statements of Cash Flows, and (4) Notes to Consolidated Financial Statements.

Management contract or compensatory plan or arrangement required to be filed as an Exhibit to the Annual Report on Form 10-K
*Filed herewith

(1)  **Incorporated by reference
Schedules and similar attachments to the Company’s Quarterly Report on Form 10-Q for the three months ended September 30, 2011 filed with the SEC on November 14, 2011.
agreement has been omitted pursuant to Item 601(b)(2) of Regulation S-K.

(2)Incorporated by reference to the Company’s Annual Report on Form 10-K for the year ended December 31, 2011 filed with the SEC on March 30, 2012.
(3)  Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on July 6, 2012.

(4)  Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on October 15, 2012.
(5)  Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the three months ended October 31, 2004 filed with the SEC on December 15, 2004.
(6)  Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on December 29, 2009.

(7)Incorporated by reference to Appendix C to the Company’s  Proxy Statement filed with the SEC on May 23, 2012.

(8)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on May 1, 2017.

(9)Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the three months ended March 31, 2017 filed with the SEC on May 11, 2017.

(10)  Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on September 27, 2012.

(11)
Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on March 20, 2017.

(1) Incorporated by reference to the Company’s Annual Report on Form 10-K for the year ended December 31, 2011 filed with the SEC on March 30, 2012.
(12)Incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-3 filed with the SEC on December 13,(2) Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the three months ended March 31, 2017 filed with the SEC on May 11, 2017.
(3) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on September 27, 2012.

(13)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on October 28, 2009.
(4) Incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-3 filed with the SEC on December 13, 2012.
(5) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on April 19, 2019.
(6) Incorporated by reference to the Company’s 2013 Proxy Statement filed with the SEC on April 30, 2013.
(7) Incorporated by reference to the Company’s Current Report on Form 8-K/A filed with the SEC on September 28, 2009.
(8) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on January 3, 2020.
(9) Incorporated by reference to the Company’s Registration Statement on Form S-8 (No. 333-215097) filed with the SEC on December 14, 2016.
(10) Incorporated by reference to the Company’s Proxy Statement filed with the SEC on April 21, 2017.
(11) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on December 21, 2017.
(12) Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the three months ended September 30, 2018 filed with the SEC on November 9, 2018.
(13) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on April 2, 2018.
(14) Incorporated by reference to the Company’s Registration Statement on Form S-8 (No. 333-230967) filed with the SEC on April 19, 2019.
(15) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on October 8, 2019.
(16) Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on December 6, 2019.

(14)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on March 12, 2012.

(15)  Incorporated by reference to the Company’s 2013 Proxy Statement filed with the SEC on April 30, 2013. 

(16)  Incorporated by reference to the Company’s Current Report on Form 8-K/A filed with the SEC on September 28, 2009.

(17)  Incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the three months ended March 31, 2010 filed with the SEC on May 17, 2010.

(18)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on June 5, 2013.

(19)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on March 25, 2014.

(20)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on March 22, 2016.

(21)Incorporated by reference to the Company’s Annual Report on Form 10-K for the year ended December 31, 2015 filed with the SEC on March 30, 2016.
(22)Incorporated by reference to the Company’s Registration Statement on Form S-8 (No. 333-215097) filed with the SEC on December 14, 2016.

(23)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on March 16, 2017.

(24)Incorporated by reference to the Company’s Annual Report on Form 10-K for the year ended December 31, 2016 filed with the SEC on March 20, 2017.

(25)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on May 26, 2017.

(26)Incorporated by reference to the Company’s  Proxy Statement filed with the SEC on April 21, 2017. 

(27)Incorporated by reference to the Company’s Current Report on Form 8-K filed with the SEC on December 21, 2017.

Index Toto Financial Statements and Financial Statement Schedules (Item 15(a)(1) of Part IV)
 PAGE
  
F - 1
Financial Statements: 
F - 2
F - 3
F - 4
F - 5
F - 6

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


To the ShareholdersStockholders and
Board of Directors of
of Asure Software, Inc.

Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of Asure Software, Inc. (the “Company”) as of December 31, 20172019 and 2016,2018, the related consolidated statements of comprehensive loss,income (loss), changes in stockholders’ equity and cash flows for each of the two years in the period ended December 31, 2017,2019, and the related notes (collectively referred to as the “consolidated financial“financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the consolidated financial position of the Company as of December 31, 20172019 and 2016,2018, and the consolidated results of its operations and its cash flows for each of the two years in the period ended December 31, 2017,2019, in conformity with accounting principles generally accepted in the United States of America.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”("PCAOB"), the Company’sCompany's internal control over financial reporting as of December 31, 2017,2019, based on the criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in 2013 and our report dated March 16, 2018, 2020expressed an unqualifiedadverse opinion on the effectiveness of the Company’s internal control over financial reporting.reporting because of the existence of a material weakness.

Explanatory Paragraph - Change in Accounting Principle

As discussed in Note 2 to the financial statements, the Company changed its method of accounting for leases in 2019 due to the adoption of ASU No. 2016-02, Leases (Topic 842), as amended, effective January 1, 2019, using the modified retrospective approach.

Basis for Opinion

These financial statements are the responsibility of the Company’sCompany's management. Our responsibility is to express an opinion on the Company’sCompany's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.


/s/ Marcum LLP

Marcum LLP

We have served as the Company’s auditor since 2016.2016

Irvine,Costa Mesa, California
March 16, 2018
2020


ASURE SOFTWARE, INC.
CONSOLIDATED BALANCE SHEETS
(Amounts in thousands)
   
December 31,
2017
  
December 31,
2016
 
Assets      
Current assets:      
Cash and cash equivalents $27,792  $12,767 
Accounts and note receivable, net of allowance for doubtful accounts of $425 and $338 at December 31, 2017 and December 31, 2016, respectively  13,361   8,108 
Inventory  509   487 
Prepaid expenses and other current assets  2,588   1,256 
Total current assets before funds held for clients  44,250   22,618 
Funds held for clients  42,328   22,981 
Total current assets  86,578   45,599 
Property and equipment, net  5,217   1,878 
Goodwill  77,348   26,259 
Intangible assets, net  33,554   12,048 
Other assets  614   39 
Total assets $203,311  $85,823 
Liabilities and stockholders’ equity        
Current liabilities:        
Current portion of notes payable $8,895  $5,455 
Accounts payable  1,912   1,576 
Accrued compensation and benefits  2,477   1,192 
Other accrued liabilities  862   936 
Deferred revenue  13,078   9,252 
Total current liabilities before client fund obligations  27,224   18,411 
Client fund obligations  42,328   22,981 
Total current liabilities  69,552   41,392 
Long-term liabilities:        
Deferred revenue  1,125   769 
Notes payable, net of current portion and debt issuance cost  66,973   24,581 
Other liabilities  1,887   835 
Total long-term liabilities  69,985   26,185 
Total liabilities  139,537   67,577 
Commitments (Note 13)        
Stockholders’ equity:        
Preferred stock, $.01 par value; 1,500 shares authorized; none issued or outstanding  -   - 
Common stock, $.01 par value; 22,000 and 11,000 shares authorized; 12,876 and 8,901 shares issued, 12,492 and 8,517 shares outstanding at December 31, 2017 and December 31, 2016, respectively  129   89 
Treasury stock at cost, 384 shares at December 31, 2017 and December 31, 2016  (5,017)  (5,017)
Additional paid-in capital  346,322   295,044 
Accumulated deficit  (277,597)  (271,875)
Accumulated other comprehensive income (loss)  (63)  5 
Total stockholders’ equity  63,774   18,246 
Total liabilities and stockholders’ equity $203,311  $85,823 
 December 31,
2019
 December 31,
2018
Assets   
Current assets:   
Cash and cash equivalents$28,826
 $15,444
Accounts and note receivable, net of allowance for doubtful accounts of $904 and $511 at December 31, 2019 and December 31, 2018, respectively4,808
 5,102
Inventory656
 1,169
Prepaid expenses and other current assets12,218
 2,261
Current assets of discontinued operations
 13,733
Total current assets before funds held for clients46,508
 37,709
Funds held for clients137,935
 122,206
Total current assets184,443
 159,915
Property and equipment, net7,867
 6,434
Goodwill68,697
 99,108
Intangible assets, net63,850
 72,248
Operating lease assets, net6,963
 
Other assets3,224
 2,338
Long-term assets of discontinued operations
 21,057
Total assets$335,044
 $361,100
Liabilities and stockholders’ equity   
Current liabilities:   
Current portion of notes payable$2,571
 $4,733
Accounts payable1,736
 2,945
Accrued compensation and benefits3,424
 2,281
Operating lease liabilities, current1,575
 
Other accrued liabilities6,556
 1,105
Deferred revenue5,500
 2,887
Current liabilities of discontinued operations
 11,351
Total current liabilities before client fund obligations21,362
 25,302
Client fund obligations145,227
 123,170
Total current liabilities166,589
 148,472
Long-term liabilities:   
Deferred revenue322
 834
Deferred tax liability336
 869
Notes payable, net of current portion and debt issuance cost24,142
 106,634
Operating lease liabilities, noncurrent5,937
 
Other liabilities139
 439
Long-term liabilities of discontinued operations
 1,334
Total long-term liabilities30,876
 110,110
Total liabilities197,465
 258,582
Commitments and Contingencies (Notes 2 and 15)
 
Stockholders’ equity:   
Preferred stock, $.01 par value; 1,500 shares authorized; none issued or outstanding
 
Common stock, $.01 par value; 22,000 and 22,000 shares authorized; 16,098 and 15,666 shares issued, 15,714 and 15,282 shares outstanding at December 31, 2019 and December 31, 2018, respectively161
 157
Treasury stock at cost, 384 shares at December 31, 2019 and December 31, 2018(5,017) (5,017)
Additional paid-in capital396,102
 391,927
Accumulated deficit(253,642) (283,643)
Accumulated other comprehensive loss(25) (906)
Total stockholders’ equity137,579
 102,518
Total liabilities and stockholders’ equity$335,044
 $361,100
The accompanying notes are an integral part of these consolidated financial statements.


ASURE SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSSINCOME (LOSS)
(Amounts in thousands, except share and per share data)
  
FOR THE
TWELVE MONTHS ENDED
DECEMBER 31,
 
  2017  2016 
Revenues:      
Cloud revenue $39,267  $20,606 
Hardware revenue  4,703   3,795 
Maintenance and support revenue  4,453   4,566 
On premise software license revenue  1,392   2,218 
Professional services revenue  4,627   4,357 
Total revenues  54,442   35,542 
Cost of Sales  12,619   8,117 
Gross margin  41,823   27,425 
         
Operating expenses        
Selling, general and administrative  33,887   21,048 
Research and development  4,459   2,897 
Amortization of intangible assets  4,477   2,253 
Total operating expenses  42,823   26,198 
         
Income (loss) from operations  (1,000)  1,227 
         
Other income (loss)        
Interest expense and other  (4,626)  (2,010)
Total other loss, net  (4,626)  (2,010)
         
Loss from operations before income taxes  (5,626)  (783)
Income tax provision  (96)  (189)
Net loss $(5,722) $(972)
Other comprehensive income (loss):        
Foreign currency translation (loss) gain  (68)  83 
Other comprehensive loss $(5,790) $(889)
         
Basic and diluted net loss per share        
Basic $(0.53) $(0.15)
Diluted $(0.53) $(0.15)
Weighted average basic and diluted shares        
Basic  10,891,000   6,533,000 
Diluted  10,891,000   6,533,000 

 Years Ended December 31
 2019 2018
Revenue:   
Recurring$70,066
 $58,890
Professional services, hardware and other3,084
 4,736
Total revenue73,150
 63,626
Cost of sales29,836
 24,122
Gross profit43,314
 39,504
Operating expenses   
Selling, general and administrative42,093
 36,765
Research and development5,351
 5,998
Amortization of intangible assets11,765
 7,481
Impairment of goodwill35,060
 
Total operating expenses94,269
 50,244
Loss from operations(50,955) (10,740)
Interest expense and other, net(15,447) (8,615)
Loss from continuing operations before income taxes(66,402) (19,355)
Income tax benefit(24,111) (7,982)
Loss from continuing operations(42,291) (11,373)
Discontinued operations (Note 12)   
Gain on disposal of discontinued operations94,293
 
Income from operations of discontinued operations3,498
 4,578
Income tax expense(25,499) (753)
Gain on discontinued operations, net of taxes72,292
 3,825
Net income (loss)30,001
 (7,548)
Other comprehensive income (loss):   
Change in unrealized gain (loss) on available for sale securities6
 (101)
Foreign currency translation loss(597) (742)
Comprehensive income (loss)$29,410
 $(8,391)
    
Basic and diluted loss per share from continuing operations   
Basic$(2.73) $(0.81)
Diluted$(2.73) $(0.81)
Basic and diluted net income (loss) per share   
Basic$1.93
 $(0.54)
Diluted$1.93
 $(0.54)
Weighted average basic and diluted shares   
Basic15,511,000
 14,010,000
Diluted15,511,000
 14,010,000
The accompanying notes are an integral part of these consolidated financial statements.


ASURE SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(Amounts in thousands)

  Common  Common     Additional     Other  Total 
  Stock  Stock  Treasury  Paid-in  Accumulated  Comprehensive  Stockholders’ 
  Outstanding  Amount  Stock  Capital  Deficit  Income (Loss)  Equity 
BALANCE AT DECEMBER 31, 2015  6,290  $67  $(5,017) $279,649  $(270,903) $(78) $3,718 
Share based compensation              226           226 
Stock issued upon option exercise  278   3       741           744 
Stock issued, net of issuance cost  1,949   19       14,428           14,447 
Net loss                  (972)      (972)
Other comprehensive income                      83   83 
BALANCE AT DECEMBER 31, 2016  8,517  $89   (5,017)  295,044   (271,875)  5   18,246 
Share based compensation              593           593 
Stock issued upon option exercise  80   -       445           445 
Stock issued, net of issuance cost  3,895   40       50,240           50,280 
Net loss                  (5,722)      (5,722)
Other comprehensive income                      (68)  (68)
BALANCE AT DECEMBER 31, 2017  12,492  $129  $(5,017) $346,322  $(277,597) $(63) $63,774 
The accompanying notes are an integral part of these consolidated financial statements.


ASURE SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands)
  
FOR THE
TWELVE MONTHS ENDED
DECEMBER 31,
 
  2017  2016 
CASH FLOWS FROM OPERATING ACTIVITIES:      
Net loss $(5,722) $(972)
Adjustments to reconcile net loss to net cash used in operations:        
Depreciation and amortization  6,058   3,613 
Provision for doubtful accounts  495   265 
Share-based compensation  593   226 
Other  -   94 
Changes in operating assets and liabilities:        
Accounts receivable  (4,096)  (3,401)
Inventory  (17)  297 
Prepaid expenses and other assets  (1,325)  233 
Accounts payable  (254)  (1,104)
Accrued expenses and other long-term obligations  1,589   466 
Deferred revenue  2,643   (1,729)
         Net cash used in operating activities  (36)  (2,012)
         
CASH FLOWS FROM INVESTING ACTIVITIES:        
Acquisitions net of cash acquired  (45,390)  (12,000)
Purchases of property and equipment  (1,400)  (436)
Software capitalization costs  (1,658)  - 
Collection of note receivable  -   223 
Restricted cash  200   - 
Net change in funds held for clients  (10,244)  (6,562)
         Net cash used in investing activities  (58,492)  (18,775)
         
CASH FLOWS FROM FINANCING ACTIVITIES:        
Proceeds from notes payable  45,777   18,413 
Payments on notes payable  (8,973)  (7,233)
Debt financing fees  (1,433)  (438)
Payments on capital leases  (131)  (197)
Net proceeds from issuance of common stock  28,002   15,192 
Net change in client fund obligations  10,299   6,562 
        Net cash provided by financing activities  73,541   32,299 
         
Effect of foreign exchange rates  12   97 
         
Net increase (decrease) in cash and cash equivalents  15,025   11,609 
Cash and cash equivalents at beginning of period  12,767   1,158 
Cash and cash equivalents at end of period $27,792  $12,767 
         
SUPPLEMENTAL INFORMATION:        
Cash paid for:        
Interest $3,466  $1,415 
Income taxes  23   - 
Non-cash Investing and Financing Activities:        
Subordinated notes payable –acquisitions  9,193   6,000 
Equity issued in connection with acquisitions  22,353   - 

 
Common Stock
Outstanding
 Common Stock Amount Treasury Stock 
Additional Paid-
in Capital
 
Accumulated
Deficit 
 
Accumulated Other
Comprehensive
Loss
 
Total
Stockholders’
Equity
BALANCE AT DECEMBER 31, 201712,492
 $129
 $(5,017) $346,322
 $(277,597) $(63) $63,774
Retrospective adoption of Topic 606
 
 
 
 1,502
 
 1,502
Share based compensation
 
 
 1,687
 
 
 1,687
Stock issued upon option exercise28
 
 
 156
 
 
 156
Stock issued, net of issuance cost2,762
 28
 
 43,762
 
 
 43,790
Net loss
 
 
 
 (7,548) 
 (7,548)
Other comprehensive income
 
 
 
 
 (843) (843)
BALANCE AT DECEMBER 31, 201815,282
 157
 (5,017) 391,927
 (283,643) (906) 102,518
Stock issued upon option exercise and vesting of restricted stock units204
 2
 
 846
 
   848
Stock issued under the employee stock purchase plan105
 1
 
 507
 
 
 508
Stock issued upon acquisition123
 1
 
 554
 
 
 555
Share based compensation
 
 
 2,268
 
   2,268
Net income
 
 
 
 30,001
 
 30,001
Disposal of discontinued operations
 
 
 
 
 1,472
 1,472
Other comprehensive income
 
 
 
 
 (591) (591)
BALANCE AT DECEMBER 31, 201915,714
 $161
 $(5,017) $396,102
 $(253,642) $(25) $137,579
The accompanying notes are an integral part of these consolidated financial statements.


ASURE SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands)
 Years Ended December 31
 2019 2018
Cash flows from operating activities:   
Net income (loss)$30,001
 $(7,548)
Adjustments to reconcile net income (loss) to net cash used in operations:   
Depreciation and amortization18,165
 12,927
Impairment of goodwill35,060
 
Amortization of debt financing costs and discount1,462
 1,451
Release of contingent consideration
 (489)
Provision for doubtful accounts446
 504
Benefit from deferred income taxes(1,193) (7,083)
Loss (gain) on extinguishment of debt2,808
 (479)
Gain on sale of discontinued operations(94,293) 
Share-based compensation2,268
 1,687
Loss on disposals of fixed assets62
 53
Changes in operating assets and liabilities:   
Accounts receivable(1,446) (1,719)
Inventory(1,581) (2,948)
Prepaid expenses and other assets554
 (1,437)
Accounts payable(3,174) 1,595
Accrued expenses and other long-term obligations5,649
 (2,410)
Operating lease liabilities(900) 
Deferred revenue5,662
 (1,233)
Net cash used in operating activities(450) (7,129)
Cash flows from investing activities:   
Proceeds from sale of discontinued operations118,206
 
Acquisitions, net of cash acquired(7,443) (66,984)
Purchases of property and equipment(1,017) (1,898)
Software capitalization costs(3,824) (3,896)
Net change in funds held for clients(8,980) (34,450)
Net cash provided by (used in) investing activities96,942
 (107,228)
Cash flows from financing activities:   
Proceeds from notes payable28,636
 36,750
Payments of notes payable(118,421) (7,105)
Proceeds from revolving line of credit10,231
 4,540
Payments of revolving line of credit(10,312) (4,540)
Debt financing fees(1,539) (1,693)
Payments of finance leases(102) (135)
Net proceeds from issuance of common stock820
 39,449
Net change in client fund obligations7,692
 34,522
Net cash provided by (used in) financing activities(82,995) 101,788
Effect of foreign exchange rates(115) 221
Net increase (decrease) in cash and cash equivalents13,382
 (12,348)
Cash and cash equivalents at beginning of period15,444
 27,792
Cash and cash equivalents at end of period$28,826
 $15,444
Supplemental information:   
Cash paid for:   
Interest$8,897
 $7,819
Income taxes126
 91
Non-cash Investing and Financing Activities:   
Subordinated notes payable –acquisitions
 7,592
Equity issued in connection with acquisitions555
 4,493
The accompanying notes are an integral part of these consolidated financial statements.
ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)


NOTE 1 - THE COMPANY

Asure Software, Inc., (“Asure”, the “Company”, “we” and “our”), a Delaware corporation,Corporation, is a leading provider of cloud-based software-as-a-serviceHuman Capital Management (“SaaS”HCM”) timeand, until its divestiture in December 2019, Workspace Management software solutions. Asure facilitates the growth of small and mid-sized companies by helping them (i) build better teams with skills that get them to the next level, (ii) stay compliant with ever changing federal, state, and local tax jurisdictions and labor managementlaws, and Agile Workplace management solutions(iii) allocate more resources to support growth rather than back-office overhead that enable organizations to manage their office environmentssuffocates growth. Asure’s HCM suite, named AsureHCM, includes cloud-based Payroll & Tax, Human Resources ("HR"), and Time & Attendance software as well as their human resourceHR Services ranging from HR projects to completely outsourcing payroll and payroll processes effectively and efficiently.HR staff. We develop, markets, sellsmarket, sell and supports itssupport our offerings worldwide through itsour principal office in Austin, Texas and through additional offices in Tampa,Alabama, California, Florida, Traverse City,Massachusetts, Michigan, Burlington,Nebraska, New York, North Carolina, Tennessee, Vermont, Washington, and London,the United Kingdom.

In December 2019, we completed the sale of the assets of our Workspace Management business for an aggregate purchase price of approximately $121,500 in cash. The purchase price is subject to a working capital adjustment. For further information regarding the transaction, see Note 12 to the accompanying consolidated financial statements.
NOTE 2 - SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION

We have prepared our consolidated financial statements in accordance with U.S. generally accepted accounting principles and hashave included the accounts of itsour wholly owned subsidiaries. We have eliminated all significant intercompany transactions and balances in consolidation. We have made certain reclassifications to the prior year’s consolidated financial statements to conform to the current year presentation.
SEGMENTS

The chief operating decision maker is Asure’s Chief Executive Officer who reviews financial information presented on a company-wide basis.  Accordingly, in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 280, we determined that itthe Company has a single reporting segment and operating unit structure.

USE OF ESTIMATES

Preparation of the consolidated financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of the assets and liabilities, the disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. These estimates are subjective in nature and involve judgments that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at fiscal year endyear-end and the reported amounts of revenues and expenses during the fiscal year.reporting period.  The more significant estimates made by management include the valuation allowance for the gross deferred tax assets, useful lives of fixed assets, the determination of the fair value of its long-lived assets, and the fair value of assets acquired and liabilities assumed during acquisitions. We base our estimates on historical experience and on various other assumptions itsthe Company's management believes reasonable under the given circumstances.  These estimates could be materially different under different conditions and assumptions.  Additionally, the actual amounts could differ from the estimates made. Management periodically evaluates estimates used in the preparation of the consolidated financial statements for continued reasonableness. We make appropriate adjustments, if any, to the estimates used prospectively based upon such periodic evaluation.

CONTINGENCIES

Although we have been, and in the future may be, the defendant or plaintiff in various actions arising in the normal course of business, as of December 31, 2017,2019, we were not party to any pending legal proceedings.

LIQUIDITY AND GOING CONCERN
As of December 31, 2017, our principal sources of liquidity consisted of approximately $27,792 of cash and cash equivalents, future cash generated from operations and $5,000 available for borrowing under our Wells Fargo revolver discussed in Note 6 – Notes Payable. We believe that we have and/or will generate sufficient cash for our short- and long-term needs, including meeting the requirements of our term loan, and the related debt covenant requirements. We continue to seek reductions in our expenses as a percentage of revenue on an annual basis and thus may utilize our cash balances in the short-term to reduce long-term costs. Based on current internal projections, we believe that we have and/or will generate sufficient cash for our operational needs, including any required debt payments, for at least the next twelve months from the issuance of the consolidated financial statements.



ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

In February 2017, we filed a shelf registration statement on Form S-3 with the SEC to sell, from time to time, in one or more offerings, up to $75,000 of our common stock, preferred stock, warrants, debt securities, subscription rights, and units. In April 2017, the shelf registration statement was declared effective by the SEC. Under this shelf registration statement, in June 2017 we completed an underwritten public offering of 2,185,000 shares of common stock at the public offering price of $13.50 per share, which includes 285,000 shares sold pursuant to the exercise of the underwriters’ over-allotment option. We recognized net proceeds of $27,800, after deducting the underwriting discounts and commissions and other estimated offering expenses.

In May 2017, we entered into an amended and restated credit agreement (the “Restated Credit Agreement”) with Wells Fargo Bank, N. A., as administrative agent, and the lenders that are parties thereto, amending and restating the terms of the Credit Agreement dated as of March 2014, as amended.

The Restated Credit Agreement provides for an increase in the aggregate principal amount of total commitments from approximately $32,714 to $75,000. This increase includes an additional term loan commitment of approximately $40,286 and an additional revolver commitment of $2,000.  The term loan consists of a $35,000 “First Out Loan Obligation” funded by Wells Fargo as administrative agent, and a $35,000 “Last Out Loan Obligation” funded by Wells Fargo’s syndicate partner, Goldman Sachs.
The Restated Credit Agreement amends the applicable margin rates for determining the interest rate payable on outstanding First Out and Last Out loan obligations as follows:
Leverage Ratio
First Out Base
Rate Margin
First Out LIBOR
Rate Margin
Last Out Base
Rate Margin
Last Out LIBOR
Rate Margin
< 3.25:12.00 Percentage Points3.00 Percentage Points7.00 Percentage Points8.00 Percentage Points
> 3.25:12.50 Percentage Points3.50 Percentage Points7.50 Percentage Points8.50 Percentage Points
The outstanding principal amount of the term loan is payable in equal installments of $875 beginning on September 30, 2017 and the last day of each fiscal quarter thereafter. The outstanding principal balance and all accrued and unpaid interest on the term loan is due on May 25, 2022.

The Restated Credit Agreement also:
·                  amends our leverage ratio covenant to increase the maximum ratio to 5.75:1 at June 30, 2017, stepping down to 3.25:1 at June 30, 2020 and each quarter-end thereafter;
·                  amends our fixed charge coverage ratio to be not less than 1.35:1 at June 30, 2017 and September 30, 2017, not less than 1.45:1 at December 31, 2017, and not less than 1.50:1 beginning with the quarter ending March 31, 2018 and each quarter-end thereafter; and
·                  adds a Trailing Twelve Months (“TTM”) recurring revenue covenant, requiring software-as-a-service, hardware-as-a-service and cloud subscription and maintenance support revenues to be at least $41,000 at June 30, 2017 and stepping up to $60,500 at June 30, 2022 and each quarter-end thereafter.

As of December 31, 2017, we were in compliance with all covenants and all payments remain current. We expect to be in compliance or be able to obtain compliance through debt repayments with available cash on hand or cash we expect to generate from the ordinary course of operations over the next twelve months. 

Management is focused on growing our existing product offering, as well as our customer base, to increase our recurring revenues. We have made and will continue to explore additional strategic acquisitions. We expect to fund any future acquisitions with equity, available cash, future cash from operations, or debt from outside sources.
We cannot assure that we can grow our cash balances or limit our cash consumption and thus maintain sufficient cash balances for our planned operations or future acquisitions. Future business demands may lead to cash utilization at levels greater than recently experienced. We will need to raise additional capital in the future. However, we cannot assure that we will be able to raise additional capital on acceptable terms, or at all. In our evaluation of the Company’s ability to continue as a going concern in accordance with ASU 2014-15, we have considered factors such as the Company’s historical and forecasted results of operations and cash flows from operations, and we believe that substantial doubt regarding the Company’s ability to continue as a going concern is not probable. Subject to the foregoing, management believes that we have sufficient capital and liquidity to fund and cultivate the growth of our current and future operations for at least the next twelve months from the issuance of these consolidated financial statements and to maintain compliance with the terms of our debt agreements and related covenants or to obtain compliance through debt repayments made with the available cash on hand or anticipated for receipt in the ordinary course of operations.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
CASH AND CASH EQUIVALENTS

Cash and cash equivalents include cash deposits and highly liquid investments with an original maturity of three months or less when purchased.
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

INVESTMENTS
Available-for-sale securities are carried at fair value, with the unrealized gains and losses reported in accumulated other comprehensive income (loss). The amortized cost of debt securities is adjusted for amortization of premiums and accretion of discounts to maturity. The amortization of premiums and accretion of discounts is included in interest income. Realized gains and losses and declines in value judged to be other-than-temporary, if any, on available-for-sale securities are included in other income (expense). The cost of securities sold is based on the specific identification method. Interest and dividends on securities classified as available-for-sale are included in interest income.
FUNDS HELD FOR CLIENTS

Funds held for clients represent assets that, based upon the Company’s intent, are restricted for use solely for the purposes of satisfying the obligations to remit funds relating to the Company’s payroll and payroll tax filing services, which are classified as client fund obligations on our consolidated balance sheets. Funds held for clients are held in demand deposit accounts at major financial institutions and are classified as a current asset on our consolidated balance sheets since these funds are held solely for the purposes of satisfying the client fund obligations.

Client fund obligations represent the Company’s contractual obligations to remit funds to satisfy clients’ payroll and tax payment obligations and are recorded on the consolidated balance sheets at the time that the Company impounds funds from clients.  The client fund obligations represent liabilities that will be repaid within one year of the balance sheet date.  The Company has reported client fund obligations as a current liability on the consolidated balance sheets totaling $42,328$145,227 and $22,981$123,170 as of December 31, 20172019 and December 31, 2016,2018, respectively.  The Company has classified funds held for clients as a current asset totaling $137,935 and $122,206 as of December 31, 2019 and 2018, respectively, since these funds are held solely for the purposes of satisfying client funds obligations. The Company has reported cash flows related to purchases, sales and maturities of corporate and client funds marketable securities on a gross basis in the investing section of the statements of consolidated cash flows.  The Company has reported cash flows related to client fund investments with original maturities of ninety days or less on a net basis within the net increase in restricted cash and cash equivalents and other restricted assets held to satisfy client fund obligations in the investing section of the statements of consolidated cash flows.  The Company has reported cash flows related to cash received from and paid on behalf of clients on a net basis within the net increase in client fund obligations in the financing activities section of the statements of consolidated cash flows.
FAIR VALUE OF FINANCIAL INSTRUMENTS

We apply the authoritative guidance on fair value measurements for financial assets and liabilities that are measured at fair value on a recurring basis, and non-financial assets and liabilities such as goodwill, intangible assets and property and equipment that are measured at fair value on a non-recurring basis.

CONCENTRATION OF CREDIT RISK

We grant credit to customers in the ordinary course of business. We limit concentrations of credit risk related to our trade accounts receivable due to our large number of customers, including third-party resellers, and their dispersion across several industries and geographic areas. We perform ongoing credit evaluations of our customers and maintain reserves for potential credit losses. We require advanced payments or secured transactions when deemed necessary.
We review potential customers’ credit ratings to evaluate customers’ ability to pay an obligation within the payment term, which is usually net thirty days.  If we receive reasonable assurance of payment and know of no barriers to legally enforce the payment obligation, we may extend credit to customers. We place accounts on “Credit Hold” if a placed order exceeds the credit limit or sooner if circumstances warrant.  We follow our credit policy consistently and routinely monitor our delinquent accounts for indications of uncollectability.
ALLOWANCE FOR DOUBTFUL ACCOUNTS

We maintain an allowance for doubtful accounts at an amount we estimate to be sufficient to provide adequate protection against losses resulting from extending credit to our customers.  We base this allowance, in the aggregate, on historical collection experience, age of receivables and general economic conditions. The allowance for doubtful accounts also considers the need for specific customer reserves based on the customer’s payment experience, credit-worthiness and age of receivable balances.  Our bad debts have not been material and have been within management expectations.  


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

The following table summarizes the annual changes in our allowance for doubtful accounts:
Balance at December 31, 2015 $145 
Provision for doubtful accounts receivable  265 
Write-off of uncollectible accounts receivable  (72)
Balance at December 31, 2016 $338 
Provision for doubtful accounts receivable  495 
Write-off of uncollectible accounts receivable  (408)
Balance at December 31, 2017 $425 

INVENTORY
Inventory consists of finished goods and is stated at the lower of cost or net realizable value, cost being determined using the first-in, first-out method. Inventory includes purchased LCD panels and a full range of biometric and card recognition clocks that we sell as part of our workforce and workspace managementAsureTime&Attendance solutions.  We routinely assess our on-hand inventory for timely identification and measurement of obsolete, slow-moving or otherwise impaired inventory.
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

PROPERTY AND EQUIPMENT

We record property and equipment, including software, furniture and equipment, at cost less accumulated depreciation. We record depreciation using the straight-line method over the estimated economic useful lives of the assets, which range from two to five years.years.  Property and equipment also includes leasehold improvements and capital leases which we record at cost less accumulated amortization.  We record amortization of leasehold improvements and capital leases using the straight-line method over the shorter of the lease term or over the life of the respective assets, as applicable. We recognize gains or losses related to retirements or disposition of fixed assets in the period incurred. We expense repair and maintenance costs as incurred. We periodically review the estimated economic useful lives of our property and equipment and make adjustments, if necessary, according to the latest information available.

BUSINESS COMBINATIONS

We have accounted for our acquisitions using the acquisition method of accounting based on ASC 805—BusinessCombinations, which requires recognition and measurement of all identifiable assets acquired and liabilities assumed at their full fair value as of the date we obtain control. We have determined the fair value of assets acquired and liabilities assumed based upon our estimates of the fair values of assets acquired and liabilities assumed in the acquisitions. Goodwill represents the excess of the purchase price over the fair value of the net tangible and identifiable intangible assets acquired. While we have used our best estimates and assumptions to measure the fair value of the identifiable assets acquired and liabilities assumed at the acquisition date, our estimates are inherently uncertain and subject to refinement. As a result, during the measurement period, not to exceed one year from the date of acquisition, any changes in the estimated fair values of the net assets recorded for the acquisitions will result in an adjustment to goodwill. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, we record any subsequent adjustments to our consolidated statements of comprehensive loss.
GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and intangible assets acquired in a business combination. We test goodwill for impairment on an annual basis in the fourth fiscal quarter of each year, and between annual tests if indicators of potential impairment exist, by first assessing qualitative factors to determine whether it is necessary to perform the two-stepquantitative goodwill impairment test. If determined to be necessary,On January 1, 2019, we early adopted Accounting Standards Update ("ASU") No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the two-stepTest for Goodwill Impairment ("ASU 2017-04"). Under ASU 2017-04, an impairment test should be used to identify any potential impairment and measurecharge is based on the excess of a reporting unit's carrying amount over its fair value. In 2019, we recognized an impairment loss if any. Step one of the impairment test consists of comparing the fair value of the reporting unit with the aggregate carrying value, includingon goodwill. If the carrying value of a reporting unit exceeds the reporting unit’s fair value, step two must be performed to determine the amount, if any, of the goodwill impairment. We tested goodwill using the qualitative factors during 2017 and 2016. There has beenIn 2018, there was no impairment of goodwill for the periods presented.goodwill. See Notes 4 and 5 for additional information regarding goodwill.
We amortize intangible assets not considered to have an indefinite useful life using the straight-line method over their useful lives. We currently amortize our acquired intangible assets with definite lives over periods ranging from one to nine years. Each reporting period, we evaluate the estimated remaining useful life of intangible assets and assess whether events or changes in circumstances warrant a revision to the remaining period of amortization or indicate that impairment exists.  In 2019, we accelerated the amortization after a reassessment of the useful lives of certain trade names in relation to our rebranding efforts. We have not identified any other impairments of finite-lived intangible assets during any of the periods presented. See Note 5 – Goodwill and Other Intangible Assets for additional information regarding intangible assets.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
IMPAIRMENT OF LONG-LIVED ASSETS

In accordance with ASC 350, we review and evaluates our long-lived assets for impairment whenever events or changes in circumstances indicate that we may not recover their net book value.  When such factors and circumstances exist, we compare the assets’ carrying amounts against the estimated undiscounted cash flows to be generated by those assets over their estimated useful lives.  If the carrying amounts are greater than the undiscounted cash flows, we estimate the fair values of those assets by discounting the projected cash flows.  We record any excess of the carrying amounts over the fair values as impairments in that fiscal period.  We have identified no impairment of long-lived assets during any of the periods presented.

ORIGINAL ISSUE DISCOUNTS

We recognize original issue discounts, when incurred on the issuance of debt, as a reduction of the current loan obligations that we amortize to interest expense over the life of the related indebtedness using the effective interest rate method. We record the amortization as interest expense – amortization of OID in the Consolidated Statements of Comprehensive Loss. At the time of any repurchases or retirements of related debt, we will write off the remaining amount of net original issue discounts and include them in the calculation of gain/(loss)gain or loss on retirementextinguishment in the consolidated statements of comprehensive loss.
REVENUE RECOGNITION
On January 1, 2018, we adopted ASC Topic 606 (“Topic 606”) using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. There was no impact to revenue as a result of applying Topic 606 for the year ended December 31, 2018.
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

Our revenues consistrevenue consists of software-as-a-service (“SaaS”) offerings and time-based software subscriptions, and perpetual softwaresubscription license sale arrangements that also, typically include hardware, maintenance/support, and professional services elements.  We recognize revenue on an output basis when persuasive evidencecontrol of the promised goods or services is transferred to our customers, in an arrangement exists, delivery has occurred,amount that reflects the fee is fixedconsideration we expect to be entitled to in exchange for those goods or determinable and collectability is probable.    Software and software-related elements are recognized in accordanceservices.  Our contracts with ASC 985-605 Software Revenue Recognition. We recognized non-softwarecustomers may include multiple performance obligations.  For such arrangements, we allocate revenue elements in accordance with ASC 605-25 Revenue Recognition Multiple-Element Arrangements.  Since we currently offer our software solutions under either a perpetual license, time-based subscription or SaaS model, revenue recognition timing variesto each performance obligation based on which formits relative standalone selling price.  We determine standalone selling prices based on the amount that we believe the market is willing to pay determined through historical analysis of software rightssales data as well as through use of the customer purchases.
residual approach when we can estimate the standalone selling price for one or more, but not all, of the promised goods or services.
SaaS arrangements and time-based software subscriptions typically have an initial term ranging from one to three years and are renewable on an annual basis.  A typical SaaSSaaS/software subscription arrangement will also include hardware, setup and implementation services. We allocate the value of the SaaS arrangement to each separate unit of accounting based on vendor-specific objective evidence (“VSOE”) of selling price, when it exists, third-party evidence of selling price for like services or best estimated selling price.  Revenue allocated to the SaaS/software subscription elementperformance obligations are recognized on an output basis ratably as the service is recognized ratablyprovided over the non-cancellable term of the SaaS/subscription service. We recognizeservice and are reported as Recurring revenue on the Consolidated Statement of Comprehensive Loss. Revenue allocated to other units of accountingperformance obligations included in the arrangement is recognized as outlined in the paragraphs below.

We typically sell perpetual software licenses in multiple-element arrangements that include hardware, maintenance/support and professional services.  We generally recognize software license revenues, determined under the residual method, on the date we deliver the product to the customer if VSOE of fair value exists for all undelivered elements of the software arrangement.  If VSOE of fair value does not exist for an undelivered element, we defer the entire software arrangement and recognize it ratably over the remaining non-cancellable maintenance term after we have delivered all other undelivered elements. We base VSOE of fair value for our maintenance, training and installation services on the prices charged for these services when sold separately. We recognize revenue allocated to hardware, maintenance and services elements included in the arrangement as outlined below.
 
Hardware devices sold to customers (typically time clock, LCD panel and other peripheral devices) are not essentialsold as either a standard product sell arrangement where title to the functionality ofhardware passes to the software andcustomer or under a hardware-as-a-service (“HaaS”) arrangement where the title to the hardware remains with Asure.  Revenue allocated to hardware sold as such we treat them as non-software elements for revenue recognition purposes.  We recognize hardware revenuea standard product are recognized on an output basis when title passes to the customer, typically the date we ship the hardware. If we sellRevenue allocated to hardware under a hardware-as-a-service (“HaaS”) arrangement title toare recognized on an output basis, recorded ratably as the hardware remains with Asure and we recognize hardware usage revenue ratablyservice is provided over the non-cancellable term of the hardware service delivery,HaaS arrangement, typically one year.
  Revenue recognized from hardware devices sold to customers via either of the two above types of arrangements are reported as Hardware revenue on the Consolidated Statement of Comprehensive Loss. 
Our professional services offerings which typically include data migration, set up, training, and implementation services are also not essential to the functionality of our products, as third parties or customers themselves can perform these services.  Set up and implementation services typically occur at the start of the software arrangement while certain other professional services, depending on the nature of the services and customer requirements, may occur several months later.  We can reasonably estimate professional services performed for a fixed fee and we recognize thisallocated revenue on an output basis on a proportional performance basis.basis as the service is provided. We recognize allocated revenue on an output basis for professional services engagements billed on a time and materials basis as we deliver the services.service is provided.  We recognize revenuesallocated revenue on an output basis on all other professional services engagements upon the earlier of the completion of the servicesservice’s deliverable or the expiration of the customer’s right to receive the service.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

Comprehensive Loss.
We recognize allocated revenue for maintenance/support revenueson an output basis ratably over the non-cancellable term of the support agreement.  Initial maintenance/support terms are typically one to three years and are renewable on an annual basis.
  Revenue recognized from maintenance/support are reported as Recurring on the Consolidated Statement of Comprehensive Loss.
We do not recognize revenue for agreements with rights of return, refundable fees, cancellation rights or substantive acceptance clauses until these return, refund or cancellation rights have expired or acceptance has occurred.  Our arrangements with resellers do not allow for any rights of return.
Our payment terms vary by the type of customer and the customer’s payment history and the products or services offered.  The term between invoicing and when payment is due is not significant and as such our contracts do not include a significant financing component.  The transaction prices of our contracts do not include consideration amounts that are variable and do not include noncash consideration.
Deferred revenue includes amounts received frominvoiced to customers in excess of revenue recognized,we recognize, and is comprised of deferred maintenance, serviceSaaS/software, HaaS, Maintenance and othersupport, and Professional services revenue.  We recognize deferred revenuesrevenue when we complete the service and over the terms of the arrangements, primarily ranging from one to three years.years.

ADVERTISING COSTS

We expense advertising costs as we incur them.  Advertising expenses were $65$64 and $109$55 for 20172019 and 2016,2018, respectively. We recorded these expenses as part of sales and marketing expenses on our Consolidated Statements of Comprehensive Loss.
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

LEASE OBLIGATIONS

WeAt the commencement date of a lease, we recognize itsa liability to make lease obligations with scheduled rent increasespayments and an asset representing the right-of-use underlying asset during the lease term. The lease liability is measured at the present value of lease payments over the lease term. As our leases typically do not provide an implicit rate, we use our incremental borrowing rate based on the information available at the commencement date taking into consideration necessary adjustments for collateral, depending on the facts and circumstances of the lessee and the leased asset, and term to match the lease term. The operating lease asset is measured at cost, which includes the initial measurement of the lease liability and initial direct costs incurred by the Company and excludes lease incentives. Operating lease assets and liabilities as shown separately in our consolidated balance sheets.
Lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease costs are recognized on a straight-line basis. Accordingly, we charge the total amount of base rentalsbasis over the term of our leases to expense on a straight-line method, recording the amount of rental expense in excess of lease payments as a deferred rent liability. As of December 31, 2017term. Lease agreements that contain both lease and 2016, we had $125 and $0 deferred rent liabilities. We also recognize capital lease obligations and record the underlying assets and liabilities on our Consolidated Balance Sheets. As of December 31, 2017 and 2016, we had $24 and $163 in capital lease obligations, respectively. non-lease components are generally accounted for separately.
FOREIGN CURRENCY TRANSLATION

We measure the financial statements of our foreign subsidiaries using the local currency as the functional currency. Accordingly, we translate the assets and liabilities of these foreign subsidiaries at current exchange rates at each balance sheet date. We record translation adjustments arising from the translation of net assets located outside of the United States into United States dollars in accumulated other comprehensive loss as a separate component of stockholders’ equity. We translate income and expenses from the foreign subsidiaries using monthly average exchange rates. We include net gains and losses resulting from foreign exchange transactions in other income and expenses, which were not significant in 2017and 2016. 2019 and 2018
INCOME TAXES
We account for income taxes using the liability method under ASC 740, Accounting for Income Taxes, which requires recognition of deferred tax assets and liabilities for the expected future tax consequences of events included in the financial statements. Under the liability method, we determine deferred tax assets and liabilities based on the difference between the financial statement and tax bases of assets and liabilities using enacted tax rates in effect in the years in which we expect the differences to reverse. We reduce deferred tax assets by a valuation allowance when it is more likely than not that we will not realize some component or all of the deferred tax assets.
SHARE BASED COMPENSATION
We adopted Statement ASC 718 effective August 1, 2005, using the modified prospective application transition method. The modified prospective application method requires that companies recognize compensation expense on stock-based payment awards that are modified, repurchased or cancelled after the effective date.  We estimate the fair value of each award granted from our stock option plan at the date of grant using the Black-Scholes option pricing model. During 2017 and 2016, we granted 575,000 and 454,000 stock options, respectively.

As of December 31, 2017, we expect to recognize $1,362 of unrecognized compensation costs related to non-vested option grantsThe fair value is recognized as expense over the courseservice period, net of estimated forfeitures, using the following three years.straight-line method. The estimation of share-based awards that will ultimately vest requires judgment, and, to the extent actual results or updated estimates differ from current estimates, such amounts will be recorded as a cumulative adjustment in the period estimates are revised. We primarily consider historical experience when estimating expected forfeitures.
We issued 80,000 shares of common stock related to exercises of stock options granted from our stock option plan for 2017 and 278,000 shares in 2016.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
RECENT ACCOUNTING PRONOUNCEMENTS
Recently Adopted Standards

In July 2015, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2015-11, “Simplifying the Measurement of Inventory”. Inventory within the scope of this update is required to be measured at the lower of its cost or net realizable value, with net realizable value being the estimated selling price in the ordinary course of business, less reasonably predictable costs of completion, disposal, and transportation. This ASU is effective prospectively for fiscal years and interim periods beginning after December 15, 2016, with early adoption permitted. We adopted the provisions of ASU 2015-11 on January 1, 2017. This adoption did not have any impact on our consolidated financial statements.

In March 2016, the FASB issued ASU 2016-09, “Compensation – Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting.”. The purpose of ASU 2016-09 is to simplify the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification of such activity on the statement of cash flows. ASU 2016-09 is effective for fiscal years beginning after December 15, 2016, including interim periods within that year. Prospective, retrospective, or modified retrospective application may be used dependent on the specific requirements of the amendments within ASU 2016-09. Effective January 1, 2017, the Company adopted ASU 2016-09 on a prospective basis. As such, prior periods have not been adjusted.

In January 2017, the FASB issued ASU 2017-04, “Simplifying the Test for Goodwill Impairment (Topic 350)”, which eliminates Step 2 from the goodwill impairment test. ASU 2017-04 is effective for annual and interim periods in fiscal years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests performed after January 1, 2017 and should be applied prospectively. We adopted the provisions of ASU 2017-04 on January 1, 2017. The adoption did not have any impact on our consolidated financial statements.

In January 2017, the FASB issued ASU No. 2017-01, “Business Combinations (Topic 806): Clarifying the Definition of a Business”, which provides guidance in evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses.  The definition of a business affects many areas of accounting, including acquisitions, disposals, goodwill, and consolidation.  The guidance is effective for public companies for fiscal years beginning after December 15, 2017. We adopted this standard early as of January 1, 2017 as permitted under the standard.  The adoption did not have any impact on our consolidated financial statements.

Standards Yet To Be Adopted

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 2014-09”). ASU 2014-09 supersedes a majority of existing revenue recognition guidance under US GAAP, and requires companies to recognize revenue when it transfers goods or services to a customer in an amount that reflects the consideration to which a company expects to be entitled. Companies may need to apply more judgment and estimation techniques or methods while recognizing revenue, which could result in additional disclosures to the financial statements. In addition, in March 2016, April 2016, May 2016 and December 2016 the FASB issued ASU 2016-08, Revenue from Contracts with Customers (Topic 606): Principal versus Agent Considerations (Reporting Revenue Gross versus Net) (“ASU 2016-08”), ASU 2016-10, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing (“ASU 2016-10”), ASU 2016-12, Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients (“ASU 2016-12”) and ASU 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers (“ASU 2016-20”), respectively, to amend certain guidance in ASU 2014-09. Topic 606 allows for either a retrospective or cumulative effect transition method. ASU 2014-09 was originally effective for fiscal years beginning after December 15, 2016. In July 2015, the FASB approved a one-year deferral of ASU 2014-09 and all amendments to it, with a new effective date for fiscal years beginning after December 15, 2017 with early adoption permitted as of the original effective date.

We plan to adopt ASU 2014-09, as well as other clarifications and technical guidance issued by the FASB related to this new revenue standard, on January 1, 2018. We have developed our plan for implementing the new standard, which includes, but is not limited to, identifying contract populations and “in scope” customer contracts, identifying performance obligations in those customer contracts, and evaluating any impact of variable consideration. The Company has evaluated the transition methods and will likely apply the modified retrospective transition method, which would result in an adjustment to retained earnings for the cumulative effect, if any, of applying the standard to contracts that are not completed at the date of initial application. Under this method, we would not restate the prior financial statements presented, therefore the new standard requires us to provide additional disclosures of the amount by which each financial statement line item is affected in the current reporting period during 2018, as compared to the guidance that was in effect before the change, and an explanation of the reasons for significant changes, if any.

ASURE SOFTWARE, INC.
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data unless otherwise noted)
The impact that the new revenue recognition standard will have on our consolidated financial statements and disclosures has not yet been fully assessed.  However, we do not expect the provisions of the new standard to have a material effect on the timing or amount of revenue we recognize. Our assessment also includes determining the impact the new standard may have on the revenue reporting processes, including disclosures, ensuring internal controls will operate effectively with the new standard and performing gap analyses on collected data and determining the relative accounting positions where applicable. Included in our assessment of the new standard, is the potential impact on sales commissions and the term over which they will amortize.

In February 2016, the FASB issued ASU No. 2016-02, “LeasesLeases (Topic 842).  The core principle of the standard is that a lessee should recognize the assets and liabilities that arise from leases. A lessee should recognize in its statement of financial position a liability to make lease payments (the lease liability) and a right-of-usean operating lease asset representing its right to use the underlying asset for the lease term. Additional qualitative and quantitative disclosures are also required. We will be requiredadopted the standard on January 1, 2019, utilizing the cumulative-effect adjustment transition method, which applies the provisions of the standard at the effective date without adjusting the comparative periods presented. Upon adoption, we did not record an adjustment to adoptour beginning accumulated deficit.
In addition, we adopted the newfollowing additional practical expedients available for implementation:
An entity need not reassess whether any existing or expired contracts are or contain leases;
An entity need not reassess lease classification for any existing or expired leases; and
An entity need not reassess initial direct costs for any existing leases.
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

We recognized operating lease liabilities of approximately $8,900 on January 1, 2019. A right-of-use asset of approximately $8,200 was recognized based on the lease liability, adjusted for the reclassification of deferred rent and lease incentive of approximately $700. The standard did not materially impact our operating results or liquidity upon adoption. The standard has no impact on the timing or classification of our cash flows as reported in the first quarterCondensed Consolidated Statement of 2019. WeCash Flows. Our accounting for finance leases remained substantially unchanged. Disclosures related to this standard are currently evaluating the impact ASU 2016-02 will have on our consolidated financial statements.

included in Note 15.
In August 2016,January 2017, the FASB issued ASU 2016-15, “Statement2017-04, which simplifies the accounting for goodwill impairment by requiring a goodwill impairment to be measured using a single step impairment model, whereby the impairment equals the difference between the carrying amount and the fair value of Cash Flowsthe specified reporting units in their entirety. This eliminates the second step of the current impairment model that requires companies to first estimate the fair value of all assets in a reporting unit and measure impairments based on those fair values and a residual measurement approach. It also specifies that any loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. We recognized a goodwill impairment loss in 2019. Refer to Note 5.
In February 2018, the FASB issued ASU No. 2018-02, Income Statement - Reporting Comprehensive Income (Topic 230) Classification220): Reclassification of Certain Cash ReceiptsTax Effects from Accumulated Other Comprehensive Income, which provides entities the option to reclassify tax effects stranded in accumulated other comprehensive income as a result of the 2017 Tax Cuts and Cash Payments” which eliminates Jobs Act (“the diversity in practice relatedTax Act”) to eight cash flow classification issues.  This ASU isretained earnings. We adopted the standard effective for fiscal years beginning after December 15, 2017, with early adoption permitted.January 1, 2019. The adoption of this accounting standard did not have a material impact on our financial position, results of operations, cash flows, or presentation thereof.

Standards Yet to Be Adopted
In November 2016, theThe FASB issued ASU 2016-18, “StatementNo. 2018-13, Fair Value Measurement (Topic 820). The new guidance modifies disclosure requirements related to fair value measurement.  The amendments in this ASU are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019.  Implementation on a prospective or retrospective basis varies by specific disclosure requirements. Early adoption is permitted. The standard also allows for the early adoption of Cash Flows (Topic 230): Restricted Cash,” which requiresany removed or modified disclosures upon issuance of this ASU while delaying the changeadoption of the additional disclosures until their effective date. We plan to adopt this standard at the effective date and do not expect any material impact from adoption.
The FASB issued ASU No. 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40). The new guidance reduces complexity for the accounting for costs of implementing a cloud computing service arrangement and aligns the requirements for capitalizing implementation costs incurred in restricted casha hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). For public companies, the amendments in this ASU are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. Implementation should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. The effects of this standard on our financial position, results of operations or cash equivalentsflows are not expected to be included withmaterial.
The FASB issued ASU No. 2019-12, Simplifying the Accounting for Income Taxes, in December 2019. ASU 2019-12 eliminates certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. It also clarifies and simplifies other changes in cash and cash equivalents inaspects of the statement of cash flows. Theaccounting for income taxes. ASU 2019-12 is effective for fiscal years beginning after December 15, 2017, with early adoption permitted. The adoption of this accounting standard did not have a material impact on our financial position, results of operations, cash flows, or presentation thereof.

In May 2017, the FASB issued ASU 2017-09, “Compensation – Stock Compensation (Topic 718) Scope of Modification Accounting,” which clarifies when to account for a change in the terms or conditions of a share-based payment award as a modification. ASU 2017-09 requires modification accounting only if the fair value, the vesting conditions, or the classification of the award (as equity or liability) changes as a result of the change in terms or conditions. ASU 2017-09 is effective for fiscal years beginning after December 15, 2017,2020, and interim periods within those fiscal years. TheWe are currently evaluating the impact, if any, the adoption of this accounting standard did notwill have a material impact on our financial position and results of operations, cash flows, or presentation thereof.operations.

NOTE 3 - INVESTMENTS ANDFAIR VALUE MEASUREMENTS
At December 31, 2019 and 2018, $24,136 and $4,256, respectively, of funds held for clients were invested in available-for-sale securities consisting of government and commercial bonds, including mortgage backed securities. As of December 31, 2019 and 2018, we also had $48,500 and $0, respectively, of funds held for clients invested in money market funds and other cash equivalents. Additionally, as of December 31, 2018, we had $8,111 in money market funds classified as cash equivalents. Cash equivalents as of December 31, 2019 was not material.

Accounting Standards Codification (“ASC”)
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

Investments classified as available-for-sale consisted of the following:
 
Amortized
Cost
 
Gross
Unrealized
Gains (1)
 
Gross
Unrealized
Losses (1)
 
Aggregate
Estimated
Fair Value
December 31, 2019:       
Funds Held for Clients (2)
       
Certificates of deposit$8,828
 $11
 $
 $8,839
Corporate debt securities6,883
 6
 (9) 6,880
Municipal bonds6,383
 6
 (7) 6,382
US Government agency securities1,000
 
 
 1,000
Asset-backed securities1,067
 
 (32) 1,035
Total$24,161
 $23
 $(48) $24,136
        
December 31, 2018:       
Funds Held for Clients (2)
       
Corporate debt securities$4,334
 $21
 $(99) $4,256

(1)
Unrealized gains and losses on available-for-sale securities are included as a component of comprehensive loss. At December 31, 2019, there were 53 securities in an unrealized gain position and there were 18 securities in an unrealized loss position. These unrealized losses were less than $35 individually and $50 in the aggregate. These securities have not been in a continuous unrealized gain or loss position for more than 12 months. The Company does not intend to sell these investments and it is not more likely than not that the Company will be required to sell these investments before recovery of their amortized cost basis, which may be at maturity. The Company reviews its investments to identify and evaluate investments that have an indication of possible other-than-temporary impairment. Factors considered in determining whether a loss is other-than-temporary include the length of time and extent to which fair value has been less than the cost basis, the financial condition and near-term prospects of the investee, and the Company’s intent and ability to hold the investment for a period of time sufficient to allow for any anticipated recovery in market value.
(2)
At December 31, 2019 and 2018, none of these securities were classified as cash and cash equivalents on the Company’s balance sheet.

Expected maturities of available-for-sale securities as of December 31, 2019 are as follows:

One year or less$6,414
After one year through five years17,681
After five years through 10 years
After 10 years41
 $24,136

ASC 820, Fair Value Measurements and Disclosures defines fair value, establishes a framework for measuring fair value in U.S. generally accepted accounting principles and expands disclosures about fair value measurements.

ASC 820 establishes a three-tier fair value hierarchy, which is based on the reliability of the inputs used in measuring fair values. These tiers include:

Level 1:
Quoted prices in active markets for identical assets or liabilities;

Level 2:
Quoted prices in active markets for similar assets or liabilities; quoted prices in markets that are not active for identical or similar assets or liabilities; and model-driven valuations whose significant inputs are observable; and

Level 3:Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

The following table presents the fair value hierarchy for our financial assets measured at fair value on a recurring basis as of December 31, 20172019 and December 31, 2016,2018, respectively:
     Fair Value Measure at December 31, 2017 
  Total  Quoted  Significant    
  Carrying  Prices  Other  Significant 
  Value at  in Active  Observable  Unobservable 
  December 31,  Market  Inputs  Inputs 
Description 2017  (Level 1)  (Level 2)  (Level 3) 
Assets:            
Cash and cash equivalents $27,792  $27,792  $-  $- 
Total $27,792  $27,792  $-  $- 

     Fair Value Measure at December 31, 2016 
  Total  Quoted  Significant    
  Carrying  Prices  Other  Significant 
  Value at  in Active  Observable  Unobservable 
  December 31,  Market  Inputs  Inputs 
Description 2016  (Level 1)  (Level 2)  (Level 3) 
Assets:            
Cash and cash equivalents $12,767  $12,767  $-  $- 
Total $12,767  $12,767  $-  $- 

The following summarizes quantitative information about Level 3 fair value measurements.

Contingent consideration
In connection with the acquisition of FotoPunch, Inc. (“FotoPunch”) in July 2014, we recorded contingent consideration based upon the expected achievement of certain milestone goals. We will record any changes to the fair value of contingent consideration due to changes in assumptions used in preparing the valuation model in selling, general and administrative expenses in the Consolidated Statements of Comprehensive Income (Loss).

Contingent consideration is valued using a multi-scenario discounted cash flow method. The assumptions used in preparing the discounted cash flow method include estimates for outcomes if milestone goals are achieved and the probability of achieving each outcome. Management estimates probabilities and then applies them to management’s conservative case forecast, most likely case forecast and optimistic case forecast with the various scenarios. The Company retained a third party expert to assist in determining the value of the contingent consideration as of December 31, 2016.
As of December 31, 2016, the third party expert determined the value of the contingent consideration for the FotoPunch acquisition was zero. The valuation of the contingent consideration was based on a Monte Carlo simulation model for fiscal 2017 to 2018. Management provided revenue projections (an unobservable input) of $228 and $251 for fiscal 2017 and fiscal 2018, respectively.

The following table summarizes the annual changes in our contingent consideration:
Balance at December 31, 2015 $173 
Change in fair value of earnout  (173)
Balance at December 31, 2016 $- 

Changes to the estimated fair value of contingent consideration were primarily due to revisions to the Company’s expectations of earn-out achievement.

F-14

   Fair Value Measure at December 31, 2019
 Total
Carrying
Value at
December 31,
2019
 
Quoted
Prices
in Active
Market
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Assets:       
Funds held for clients       
Money market funds48,500
 48,500
 
 
Available-for-sale securities24,136
 
 24,136
 
Total$72,636
 $48,500
 $24,136
 $

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
   Fair Value Measure at December 31, 2018
 Total
Carrying
Value at
December 31,
2018
 
Quoted
Prices
in Active
Market
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Assets:       
Cash equivalents

 

 

 

Money market funds$8,111
 $8,111
 $
 $
Funds held for clients

 

 

 

Available-for-sale securities4,256
 
 4,256
 
Total$12,367
 $8,111
 $4,256
 $
Other Financial Assets and Liabilities
Financial assets and liabilities with carrying amounts approximating fair value include cash and cash equivalents, trade accounts receivable, accounts payable, accrued expenses and other current liabilities.  The carrying amount of these financial assets and liabilities approximates fair value because of their short maturities.

Our line of credit and notes payable, including current portion, as of December 31, 2017,2019, had a carrying value of $78,097.$26,713.  This carrying value approximates fair value.  The fair value is based on interest rates that are currently available to us for issuance of debt with similar terms and remaining maturities. 

NOTE 4 - ACQUISITIONS
20172018 Acquisitions

In January 2017,2018, we closed three strategic acquisitions: Personnel Management Systems, Inc., a provider of outsourced HR solutions; Corporate Payroll, Inc. (Payroll Division), a provider of payroll services; and Payroll Specialties NW, Inc., a provider of payroll services. 

In May 2017, we closed two strategic acquisitions: iSystems Internediate HoldCo, Inc. (“iSystems”), and Compass HRM. iSystems, through its flagship product, Evolution HCM, offers payroll, tax management and HR software combined with comprehensive back-end service bureau tools to service providers across the United States. Tampa-based Compass HRM is a current reseller of our HCM offering (formerly Mangrove), which provides human resources solutions that enhance organizations, people, and profits through payroll and HR solutions. The acquisition of Compass HRM expands our reach in the Southeast, particularly Florida. 

In October 2017, we acquired Associated Data Services (“ADS”). ADS, based in Birmingham, Alabama, is a leading regional human resources and payroll services bureau in the Southeast and a current reseller of our HCM solution, Evolution.

Stock Purchase Agreement

In January 2017, we closed on the acquisition of all of the outstanding shares of common stock (the “Shares”) of Personnel ManagementPay Systems of America, Inc. (“Pay Systems”), a Washington corporation (“PMSI”), pursuant to a Stock Purchase Agreement (the “Stock Purchase Agreement”), among us, PMSI, the sellers identified therein,provider of HR, payroll and the stockholders’ representative named therein.employee benefits services. The aggregate consideration for the Sharesshares consisted of (i) $3,875$13,935 in cash and (ii) a subordinated promissory note (the “PMSI“Pay Systems Note”) in the principal amount of $1,125$1,572, subject to adjustment as provided in the Stock Purchase Agreement.adjustment. We funded the cash payment with proceeds from our recent underwritten public offering in June 2017.cash on hand. The PMSIPay Systems Note bears interest at an annual rate of 2.0% and matures on April 30, 2018. The entire unpaid principal and allis payable in two installments – one-half, plus accrued interest, underon July 1, 2018 and the PMSI Note is payable at maturity. The Stock Purchase Agreement contains certain customary representations, warranties, indemnitiesremaining principal balance and covenants.

Asset Purchase Agreement

accrued interest on January 1, 2019. This note was paid in full in January 2019.
In January 2017,2018, we closedalso completed the acquisitions of two other companies that are current resellers of our leading Human Resource Information System platform. We funded these two acquisitions with cash on the acquisition of substantially all the assets of Corporate Payroll, Inc., an Ohio corporation (“CPI”), relating to its payroll service bureau business, pursuant to an Asset Purchase Agreement (the “CPI Asset Purchase Agreement”). The aggregate consideration for the assets consisted of (i) $1,500 in cash, (ii) ahand, subordinated promissory note (the “CPI Note”) in the principal amount of $500notes and (iii) 112,166 shares of ourAsure common stock valued at $1,000, subject to adjustment as provided in the CPI Asset Purchase Agreement. We funded the cash payment with proceeds from our recent underwritten public offering in June 2017. The CPI Note bears no interest and matures on April 30, 2018. The entire unpaid principal under the CPI Note is payable at maturity. The recipient of the shares of our common stock entered into a six month lock-up agreement with us. The CPI Asset Purchase Agreement contains certain customary representations, warranties, indemnities and covenants.


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
Asset Purchase Agreement

In January 2017,April 2018, we closed on the acquisitionacquired all of substantially all the assets of Payroll Specialties NW, Inc.,a provider of outsourced HR, consulting, and professional services around payroll and employee benefits; and we acquired all of the share capital of a provider of a sensor-based solution that allows organizations across the world to streamline operations, create efficiencies, enhance productivity, and analyze employee engagement. We funded these acquisitions with cash (using borrowed funds under our Second Restated Credit Agreement) and subordinated promissory notes.
In April 2018, we also purchased a portfolio of customer accounts and the related contracts for payroll processing services (known as Evolution Payroll) from Wells Fargo for an Oregon corporation (“PSNW”), pursuant to an Asset Purchase Agreement (the “PSNW Asset Purchase Agreement”).aggregate purchase price of $10,450. The aggregate consideration for the assetspurchase price consisted of (i) $3,010$10,000 in cash and (ii) a subordinated promissory note (the “PSNW“Evolution Payroll Note”) in the principal amount of $600, subject to adjustment as provided in the PSNW Asset Purchase Agreement. We funded the cash payment with proceeds from our recent underwritten public offering in June 2017.$450. The PSNWEvolution Payroll Note bears interest at an annual rate of 2.0%, and matures on April 30, 2018. The entirethe unpaid principal and all accrued interest under the PSNWEvolution Payroll Note is payable at maturity. The PSNW Asset Purchase Agreement contains certain customary representations, warranties, indemnities and covenants.

Equity Purchase Agreement
on April 9, 2020. To finance this transaction, we borrowed approximately $10,000 under our Second Restated Credit Agreement.
In May 2017,July 2018, we entered into an equity purchase agreement (the “Equity Purchase Agreement”) with iSystems Holdings, LLC, a Delaware limited liability company (“Seller”),acquired all of the capital stock of USA Payroll, Inc. and iSystems Intermediate Holdco, Inc.assets of its affiliates (“USA Payroll”), a Delaware corporation (“iSystems”), pursuant to which we acquired 100%payroll processing company based in Rochester, New York and a licensee of the outstanding equity interests of iSystems for an aggregate purchase price of $55,000, subject to adjustment as provided in the Equity Purchase Agreement.our Evolution software. The aggregate purchase price consistsconsisted of (i) $32,000$18,561 in cash, subject to adjustment,cash; (ii) a secured subordinated promissory note (“iSystems Note”(the “USA Payroll Notes”) in the principal amount of $5,000, subject to adjustment,$3,263; and (iii) 1,526,332225,089 unregistered shares of unregisteredour common stock valued at $18,000$3,600 based on a volume-weighted average of the closing prices of our common stock during a 90-day period. We funded the cash payment with cash on hand. The iSystems Note bearsUSA Payroll Notes bear interest at an annual rate of 3.5%3.0%. Interest payments are due on July 1, 2019, July 1, 2020 and matures on May 25, 2019. The unpaid principal and all accrued interest underand principal is due on July 1, 2021.
Except for the promissory note is payable in two installmentspurchase of $2.5 million on May 25,Pay Systems, Evolution Payroll portfolio and USA Payroll, the 2018 and May 25, 2019, subjectacquisitions, individually, were not material to adjustment. The Equity Purchase Agreement contains certain customary representations, warranties, indemnities and covenants.
To financeour results of operations, financial position, or cash flows. We have treated the iSystems acquisition, we amended and restated our existing credit agreement with Wells Fargo Bank, National Association, as administrative agent (the “Restated Credit Agreement”) to add an additional term loan in the amount of approximately $40,000, of which we borrowed approximately $32,000 to complete the iSystems acquisition. See Note 6- Notes Payable for further detail.
In connection with the iSystems acquisition, we also entered into an investor rights agreement (the “Investor Rights Agreement”) with the Seller. Pursuant to the termspurchase of the Investor Rights Agreement, until May 2018, the holdersEvolution Payroll portfolio as an acquisition of the registrable securities received in connection with theassets, rather than as an acquisition have agreed not to directly or indirectly transfer, sell, make any short sale or otherwise dispose of any of our equity securities and not to vote any of our equity securities or solicit proxies other than in favor of each director that our board recommends for election, against any director that our board has not nominated for election, and in accordance with the recommendation of our board on any other matters, subject to certain exceptions. In addition, under the Investor Rights Agreement, holders of the registrable securities have demand registration rights which allow a registration statement to be filed on or about March 31, 2018 and piggyback registration rights which become effective in May 2018. In addition, under the terms of the Investor Rights Agreement, such holders have the right to nominate one director to our board of directors until the first date that the holders of the registrable securities no longer hold more than the lesser of (x) 5% of our outstanding common stock (as equitably adjusted for any stock splits, stock combinations, reorganizations, exchanges, merger, recapitalizations or similar transaction after the date hereof) and (y) 90% of the shares of our common stock held by such holders as of May 25, 2017. The director nominee appointed by the holders is Daniel Gill. Our board appointed him to serve as a director on June 6, 2017.  Mr. Gill is a founder and a co-managing partner of Silver Oak Services Partners, a private equity firm. In 2014 Silver Oak acquired iSystems, LLC (currently, a wholly owned subsidiary of iSystems) and Mr. Gill served on the board of directors of iSystems, LLC.

Stock Purchase Agreement

In May 2017, we entered into a stock purchase agreement (the “Stock Purchase Agreement”) with Compass HRM, Inc. (“Compass”) and the sellers and seller representative named therein, pursuant to which the sellers sold 100% of the outstanding shares of capital stock of Compass to us for an aggregate purchase price of $6,000, subject to adjustment as provided in the Stock Purchase Agreement. The aggregate purchase price consists of $4,500 in cash and a subordinated promissory note (“Compass Note”) in the principal amount of $1,500, subject to adjustment. The Compass Note bears interest at an annual rate of 2.0% and matures on May 25, 2022. The Compass Note is payable in five annual installments of $300 on the anniversary of the closing date, subject to adjustment. Compass is headquartered in Tampa, Florida, and provides cloud-based human resource management software, including payroll, benefits, time and attendance, and performance management.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
To finance the Compass acquisition, we incurred approximately $4,500 of additional indebtedness pursuant to an additional term loan under our Restated Credit Agreement. See Note 6 –Notes Payable for further details.

Stock Purchase Agreement

In October 2017, we entered into a stock purchase agreement (the “ADS Stock Purchase Agreement”) with Associated Data Services (“ADS”) and the sellers and seller representative named therein, pursuant to which the sellers sold 100% of the outstanding shares of capital stock of ADS to us for an aggregate purchase price of $3,400, subject to adjustment as provided in the ADS Stock Purchase Agreement. The aggregate purchase price consists of $1,778 in cash; 44,624 shares of common stock in Asure Software, Inc. estimated to have a fair value of $528,200;  and a subordinated promissory note (“ADS Note”) in the principal amount of $1,122, subject to adjustment. The ADS Note bears interest at an annual rate of 2.0% and matures on October 1, 2019. The ADS Note is payable in two annual installments of $370 and $752 on the anniversary of the closing date, subject to adjustment. ADS is a leading regional human resources and payroll services bureau in the Southeast and a current reseller of our HCM solution, Evolution, based in Birmingham, Alabama.

business.
Purchase Price Allocation
Following is the purchase price allocation for the 20172018 business acquisitions. We based the preliminary fair value estimate for the assets acquired and liabilities assumed for these acquisitions upon preliminary calculations and valuations.  Our estimates and assumptions for these acquisitionacquisitions are subject to change as we obtain additional information for our estimates during the respective measurement periods (up to one year from the acquisition date). The primary areas of those preliminary estimates that we have not yet finalized relate to certain tangible assets and liabilities acquired, and income and non-income based taxes.
We recorded the transactions, with the exception of the Evolution Payroll portfolio purchase, using the acquisition method of accounting and recognized assets and liabilities assumed at their fair value as of the dates of acquisitions. The $26,408$40,323 of intangible assets subject to amortization consist of $23,085$33,554 allocated to Customer Relationships, $1,621$2,100 for Developed Technology, $2,330 for Trade Names, $1,010 for Developed Technology, and $692$330 for Noncompete Agreements.  To value the Trade Names, we employed the relief from royalty method under the market approach. For the Noncompete Agreements, we employed a form of the income approach which analyzes the Company’s profitability with these assets in place, in contrast to the Company’s profitability without them. For the Customer Relationships and Developed Technology, we employed a form of the excess earnings method, which is a form of the income approach. The discount rate used in valuing these assets ranged from 14.0%13.0% to 17.0%33.0%, which reflects the risk associated with the intangible assets related to the other assets and the overall business operations to us. We estimated the fair values of the Trade Names using the relief from royalty method based upon a 1.0% to 1.7% royalty rate.  
We believe significant synergies are expected to arisefrom these strategic acquisitions. This factor contributed to a purchase price that was in excess of the fair value of the net assets acquired and, as a result, we recorded goodwill for each acquisition. A portion of acquired goodwill will be deductible for tax purposes.


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
We based the allocations on fair values at the date of acquisition:
Assets Acquired CPI  PMSI  PSNW  iSystems  Compass  ADS  Total 
Pay Systems USA Payroll Others Total
Cash & cash equivalents $126   131   53   211   207   124  $852 $764
 $470
 $643
 $1,877
Accounts receivable  22   347   111   951   241   -   1,672 56
 104
 2,395
 2,555
Restricted cash  -   -   -   200   -   -   200 
Fixed assets  -   130   7   681   38   4   860 121
 98
 428
 647
Inventory
 
 121
 121
Other assets  -   17   17   699   33   1   767 100
 5
 995
 1,100
Funds held for clients  2,809   -   6,294   -   -   5,091   9,103 10,976
 20,439
 14,013
 45,428
Goodwill  1,190   2,289   1,579   42,253   2,049   1,450   50,810 9,606
 12,644
 11,966
 34,216
Intangibles  1,563   2,646   1,879   15,070   3,470   1,780   26,408 7,240
 17,643
 15,440
 40,323
Total assets acquired $5,710   5,560   9,940   60,065   6,038   8,450  $90,672 $28,863
 $51,403
 $46,001
 $126,267
                                   
Liabilities assumed                            
Accounts payable  51   19   28   392   65   18   573 85
 39
 880
 1,004
Deferred tax liability1,364
 3,622
 2,036
 7,022
Accrued other liabilities  -   191   40   791   45   6   1,073 946
 376
 2,335
 3,657
Deferred revenue  -   370   -   1,073   -   -   1,443 
 
 1,289
 1,289
Client fund obligations  2,754   -   6,294   -   -   5,091   9,048 11,962
 20,439
 14,000
 46,401
Total liabilities assumed  2,805   580   6,362   2,256   110   5,115   12,137 14,357
 24,476
 20,540
 59,373
                                   
Net assets acquired $2,905   4,980   3,578   57,809   5,928   3,335  $78,535 $14,506
 $26,927
 $25,461
 $66,894
The following is a reconciliation of the purchase price to the fair value of net assets acquired at the date of acquisition:
  CPI  PMSI  PSNW  iSystems  Compass  ADS  Total 
Purchase price $3,000   5,000   3,610   55,000   6,000   3,400  $76,010 
Working capital adjustment  -   42   -   202   81   -   325 
Adjustment to fair value of Asure’s stock issued  (54)  -   -   2,880   -   28   2,854 
Debt discount  (41)  (62)  (32)  (273)  (153)  (93)  (654)
Fair value of net assets acquired $2,905   4,980   3,578   57,809   5,928   3,335  $78,535 
Transaction costs
 Pay Systems USA Payroll Others Total
Purchase price$15,507
 $27,504
 $28,142
 $71,153
Working capital adjustment(940) 
 (557) (1,497)
Adjustment to fair value of contingent liability
 
 (1,761) (1,761)
Adjustment to fair value of Asure’s stock
 (287) (7) (294)
Debt discount(61) (290) (356) (707)
Fair value of net assets acquired$14,506
 $26,927
 $25,461
 $66,894
The purchase of the Evolution Payroll portfolio has been accounted for as an asset acquisition under the 2017 acquisitions were $3,112acquisition method of accounting. The amendments in ASU 2017-1 provide a screen to determine when a set of assets and were expensedactivities is not a business. The screen requires that when substantially all of the fair value of the gross assets acquired (or disposed of) is concentrated in a single identifiable asset or a group of similar identifiable assets, the set of assets and activities is not a business. Since the acquisition was determined to be an asset acquisition, the total value of the purchase consideration is allocated to the asset acquired. Management assessed the fair value of the promissory note and cash consideration as incurred and included in selling, general and administrative expenses.

of April 1, 2018, which was as follows:
F-18

 Fair Value
Cash$10,000
Promissory note450
Debt discount(46)
Total$10,404
  
Fair value of asset acquired, Customer Relationships$10,404
As an asset acquisition, we also capitalized approximately $40 of total costs incurred to complete the acquisition consisting of legal fees of approximately $30 and accounting fees of approximately $10. The total intangible asset of $10,444 is recorded in our consolidated balance sheet within Intangible Assets- Customer Relationships, and is being amortized over its estimated useful life of eight years.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
2016 Acquisitions

ThroughTransaction costs incurred for the stock and asset purchases described below, we have entered into the human resource management, payroll processing and benefits administration services businesses, which we intend to integrate into our existing AsureForce® product line.

Stock Purchase Agreement

In March 2016, we acquired all of the issued and outstanding shares of common stock (the “Shares”) of Mangrove Employer Services, Inc. of Tampa, Florida (“Mangrove”). Pursuant to this stock purchase, we acquired the payroll division of Mangrove, which is engagedbusiness acquisitions were $1,347 in the human resource managementyear ended December 31, 2018, and payroll processing businesses. The aggregate consideration for the Shares consisted of (i) $11,348 in cash, a portion of which was used to pay certain obligations of Mangrove and (ii) a secured subordinated promissory note (the “Note”) in the principal amount of $6,000, subject to adjustment as provided in the Stock Purchase Agreement. We funded the cash payment with proceeds from our credit agreement with Wells Fargo. The Note was paid in full in the first quarter of 2017. The Stock Purchase Agreement contains certain customary representations, warranties, indemnities and covenants. Details regarding the financing of the acquisition are described under Note 6- Notes Payable. Transaction costs for this acquisition were $706 and we expensed them as incurred and included in selling, general and administrative expenses.
Asset Purchase Agreement

Contingent consideration
In March 2016, we also acquired substantiallyconnection with the acquisition of all of the assets of Mangrove COBRAsource Inc., a benefits administrationprovider of outsourced human resources, consulting, and professional services business which then was a wholly owned subsidiaryin April 2018, we recorded contingent consideration based upon the expected achievement of Mangrove. The aggregate consideration for the assets was $1,036, which Mangrove COBRAsource appliedcertain milestone goals. We will record any changes to pay off certain loan balances. The Asset Purchase Agreement contains certain customary representations, warranties, indemnities and covenants.

Purchase Price Allocation

Following is the purchase price allocation for the acquisition of Mangrove.

We recorded the transaction using the acquisition method of accounting and recognized assets and liabilities assumed at their fair value as of the date of acquisition. The $8,700 of intangible assets subject to amortization consist of $1,200 allocated to Customer Relationships, $6,900 in Developed Technology and $600 for Trade Names.  We estimated the fair value of contingent consideration due to changes in assumptions used in preparing the Customer Relationshipsvaluation model in selling, general and Developed Technologyadministrative expenses in the Consolidated Statements of Comprehensive Income (Loss).
Contingent consideration is valued using the excess earnings method, a form of the income approach. Wemulti-scenario discounted cash flow projections using a ratemethod. The assumptions used in preparing the discounted cash flow method include estimates for outcomes if milestone goals are achieved and the probability of 18.1%, which reflects the risk associatedachieving each outcome. Management estimates probabilities and then applies them to management’s conservative case forecast, most likely case forecast and optimistic case forecast with the intangible asset relatedvarious scenarios. The Company retained a third party expert to assist in determining the other assets and the overall business operations to us. We estimated the fair value of the Trade Names usingcontingent consideration as of April 1, 2018.
As of April 1, 2018, the relief from royalty method based upon a 1.2% royalty rate forthird party expert determined the payroll division and 0.5% for the benefits administration services business.  

We believe significant synergies are expected to arisefrom this strategic acquisition. This factor contributed to a purchase price that was in excess of the fair value of the net assets acquiredcontingent consideration for the acquisition was $489 based on a Monte Carlo simulation model for fiscal 2017 to 2019. We released the liability for the contingent consideration in 2018, and asrecorded a result, we recorded goodwill. A portiongain of acquired goodwill will be deductible for tax purposes.

We based$489 to Other Income in the allocations on fair values at the dateaccompanying consolidated statement of acquisition:
  Amount 
Assets acquired   
Accounts receivable $523 
Funds held for clients  16,419 
Fixed assets  258 
Other assets  28 
Goodwill  9,016 
Intangibles  8,700 
Total assets acquired $34,944 
     
Liabilities assumed    
Accounts payable  64 
Accrued other liabilities  461 
Client fund obligations  16,419 
Total liabilities assumed $16,944 
 Net assets acquired $18,000 


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
operations.
Unaudited Pro Forma Financial Information

The following unaudited summary of pro forma combined results of operations for the twelve monthsyear ended December 31, 2017 and 20162018 gives effect to theour 2018 business and asset acquisitions of Mangrove, PMSI, iSystems, Compass, and ADS and the acquisition of the assets of COBRAsource, PSNW and CPI as if we had completed them on January 1, 2016.2017. This pro forma summary does not reflect any operating efficiencies, cost savings or revenue enhancements that we may achieve by combining operations. In addition, we have not reflected certain non-recurring expenses, such as legal expenses and other transactions expenses for the first 12 months after the acquisition, in the pro forma summary. We present this pro forma summary for informational purposes only and it is not necessarily indicative of what our actual results of operations would have been had the acquisitions taken place as of January 1, 2016,2017, nor is it indicative of future consolidated results of operations.

  FOR THE YEAR  FOR THE YEAR 
  ENDED DECEMBER 31,  ENDED DECEMBER 31, 
  2017  2016 
Revenues $62,393  $61,412 
Net income (loss) $(4,693) $(5,612)
Net income (loss) per common share:        
Basic and diluted $(0.40) $(0.68)
         
Weighted average shares outstanding:        
Basic  11,639   8,216 
Diluted  11,639   8,216 
 Year Ended December 31, 2018
Revenues$74,062
Net income (loss)$(9,937)
Net income (loss) per common share: 
Basic and diluted$(0.70)
  
Weighted average shares outstanding14,121
We did not have material acquisitions in 2019.

NOTE 5 - GOODWILL AND OTHER INTANGIBLE ASSETS
We accounted for itsour historical acquisitions in accordance with ASC 805, Business Combinations.  We recorded the amount exceeding the fair value of net assets acquired at the date of acquisition as goodwill. We recorded intangible assets apart from goodwill if the assets had contractual or other legal rights or if the assets could be separated and sold, transferred, licensed, rented or exchanged. Our goodwill relates to the following acquisitions: ADI and Legiant inacquisitions from 2011 PeopleCube in 2012, FotoPunch and Roomtag in 2014, Mangrove in 2016, PMSI, CPI and PSNW in January 2017, iSystems and Compass in May 2017, and ADS in October 2017. through 2019

In accordance with ASC 350, Intangibles-Goodwill and Other, we review and evaluate our long-lived assets, including intangible assets with finite lives, for impairment whenever events or changes in circumstances indicate that we may not recover their net book value. We test goodwill for impairment on an annual basis in the fourth fiscal quarter of each year, and between annual tests, if indicators of potential impairment exist, using a fair-value-based approach.

ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

We typically use an income method to estimate the fair value of these assets, which is based on forecasts of the expected future cash flows attributable to the respective assets. Significant estimates and assumptions inherent in the valuations reflect a consideration of other marketplace participants, and include the amount and timing of future cash flows (including expected growth rates and profitability). Estimates utilized in the projected cash flows include consideration of macroeconomic conditions, overall category growth rates, competitive activities, cost containment and margin expansion, Company business plans, the underlying product or technology life cycles, economic barriers to entry, a brand's relative market position and the discount rate applied to the cash flows. Unanticipated market or macroeconomic events and circumstances may occur, which could affect the accuracy or validity of the estimates and assumptions.
During fiscal 2019, we determined that the estimated fair value of our HCM reporting unit was less than its carrying value. Therefore, we compared the carrying value of the reporting unit to its fair value in order to determine if an impairment exists. In addition to performing the income based approach discussed above we compared the market value of our common stock to our HCM reporting unit’s carrying value noting its carrying value exceeded market value. A non-cash, before-tax impairment charge of $35,060 was recognized to reduce the carrying amount of the goodwill to its estimated fair value as of December 31, 2019. There has beenwere no impairment indicators or triggering events during the previously reported quarters of 2019, the sale of our Workspace Management business in the fourth quarter led to an increase in the carrying value of the remaining business above its market value as of December 31, 2019.
We believe the estimates and assumptions utilized in our impairment testing are reasonable and are comparable to those that would be used by other marketplace participants. However, actual events and results could differ substantially from those used in our valuations. To the extent such factors result in a failure to achieve the level of projected cash flows initially used to estimate fair value for purposes of establishing or subsequently impairing the carrying amount of goodwill forand related intangible assets, we may need to record additional non-cash impairment charges in the periods presented. future.
We amortize intangible assets not considered to have an indefinite useful life using the straight-line method over their estimated period of benefit, which generally ranges from one to nine years. Each reporting period, we evaluate the estimated remaining useful life of intangible assets and assess whether events or changes in circumstances warrant a revision to the remaining period of amortization or indicate that impairment exists. We have not identified any impairmentsIn 2019, we disposed of finite-livedcertain trade names in relation to our rebranding efforts.
The following table summarizes the changes in our goodwill:
Balance at Balance at December 31, 2017$67,301
Goodwill recognized upon acquisition31,726
Adjustments to goodwill associated with acquisitions81
Balance at December 31, 201899,108
Goodwill recognized upon acquisition4,826
Adjustments to goodwill associated with acquisitions(177)
Impairment loss(35,060)
Balance at December 31, 2019$68,697
The gross carrying amount and accumulated amortization of our intangible assets during anyas of the periods presented. 

Balance at December 31, 2016 $26,259 
Goodwill recognized upon acquisitions of PMSI, CPI, PSNW, iSystems, Compass, and ADS  50,810 
Adjustment to Goodwill associated with acquisition of Mangrove  272 
Foreign exchange adjustment to goodwill  7 
Balance at December 31, 2017 $77,348 


December 31, 2019 and 2018 are as follows:
F-20

Intangible Assets 
Weighted Average
Amortization
Period (in Years)
 2019
  Gross 
Accumulated
Amortization
 Net
Developed Technology 6.0 $10,001
 $(6,004) $3,997
Customer Relationships 8.9 78,558
 (19,757) 58,801
Reseller Relationships 7.0 853
 (853) 
Trade Names 3.0 780
 (78) 702
Noncompete Agreements 5.2 1,032
 (682) 350
  8.5 $91,224
 $(27,374) $63,850

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

The gross carrying amount and accumulated amortization of our intangible assets as of December 31, 2017 and 2016 are as follows:
     December 31, 2017 
Intangible Assets 
Weighted Average
Amortization
Period (in Years)
  Gross  
Accumulated
Amortization
  Net 
             
Developed Technology  6.7  $11,925  $(5,010) $6,915 
Customer Relationships  9.5   37,096   (13,142)  23,954 
Reseller Relationships  7.0   853   (761)  92 
Trade Names  10.4   2,915   (884)  2,031 
Noncompete Agreements  6.1   692   (130)  562 
   8.8  $53,481  $(19,927) $33,554 
     December 31, 2016 
Intangible Assets 
Weighted Average
Amortization
Period (in Years)
  Gross  
Accumulated
Amortization
  Net 
             
Developed Technology  12.7  $10,915  $(3,408) $7,507 
Customer Relationships  7.3   14,011   (10,270)  3,741 
Reseller Relationships  7   853   (640)  213 
Trade Names  14.5   1,294   (707)  587 
   9.8  $27,073  $(15,025) $12,048 


Intangible Assets 
Weighted Average
Amortization
Period (in Years)
 2018
  Gross 
Accumulated
Amortization
 Net
Developed Technology 6.0 $10,001
 $(4,234) $5,767
Customer Relationships 9.0 73,358
 (10,922) 62,436
Reseller Relationships 7.0 853
 (853) 
Trade Names 13.3 3,988
 (524) 3,464
Noncompete Agreements 5.2 1,032
 (451) 581
  8.3 $89,232
 $(16,984) $72,248
We record amortization expense using the straight-line method over the estimated useful lives of the intangible assets, as noted above.  Amortization expenses were $4,477$11,765 and $2,253$7,481 for 20172019 and 2016,2018, respectively, included in Operating Expenses. Amortization expenses recorded in Cost of Sales were $453$1,994 and $425$1,607 for 20172019 and 2016,2018, respectively.
The following table summarizes the future estimated amortization expense relating to our intangible assets as of December 31, 2017:2019
Calendar Years   
2018 $5,474 
2019  4,760 
2020  3,925 
2021  3,593 
2022  3,501 
Thereafter  12,301 
 Subtotal $33,554 
Year Ending 
2020$10,449
202110,097
20229,563
20238,672
20248,445
Thereafter16,624
Total$63,850
NOTE 6 - NOTES PAYABLE
The following table summarizes our outstanding debt as of December 31, 2019 and 2018:

F-21

 Maturity Stated Interest Rate 2019 2018
Subordinated Notes Payable- acquisitions10/1/2019 - 7/1/2021 2.00% - 3.50% $7,185
 $10,327
Term Loan - Wells Fargo term loan12/31/2024 8.00% 20,000
 
Term Loan - Wells Fargo Syndicate Partner5/25/2022 10.55% 
 52,106
Term Loan - Wells Fargo5/25/2022 5.55% 
 52,106
Total Notes Payable   $27,185
 $114,539
Short-term notes payable   $2,696
 $5,864
Long-term notes payable   $24,489
 $108,675
The following table summarizes the debt issuance costs as of December 31, 2019 and 2018:
 December 31, 2019
 Gross Notes Payable Debt Issuance Costs Net Notes Payable
Notes payable, current portion$2,696
 $(125) $2,571
Notes payable, net of current portion24,489
 (347) 24,142
Total Notes Payable$27,185
 $(472) $26,713

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
NOTE 6 - NOTES PAYABLE

The following table summarizes our outstanding debt as
 December 31, 2018
 Gross Notes Payable Debt Issuance Costs Net Notes Payable
Notes payable, current portion$5,864
 $(1,131) $4,733
Notes payable, net of current portion108,675
 (2,041) 106,634
Total Notes Payable$114,539
 $(3,172) $111,367
We used a portion of the dates indicated:

Notes Payable Maturity 
Stated Interest
Rate
  
Balance as of
December 31, 2017
  
Balance as of
December 31, 2016
 
Subordinated Notes Payable- Mangrove acquisition 3/18/2018  3.50% $-  $6,000 
Subordinated Notes Payable- PMSI acquisition 4/30/2018  2.00%  1,125   - 
Subordinated Notes Payable- CPI acquisition 4/30/2018  -%  500   - 
Subordinated Notes Payable- PSNW acquisition 4/30/2018  2.00%  600   - 
Subordinated Notes Payable- iSystems acquisition 5/25/2019  3.50%  5,000   - 
Subordinated Notes Payable- Compass acquisition 5/25/2022  2.00%  1,500   - 
Subordinated Notes Payable- ADS acquisition 10/1/2019  2.00%  1,122   - 
Term Loan – Wells Fargo Syndicate Partner 5/25/2022  9.53%  34,125   - 
Term Loan - Wells Fargo 5/25/2022  4.53%  34,125   24,715 
Total Notes Payable       $78,097  $30,715 
Short-term notes payable       $8,895  $5,455 
Long-term notes payable       $69,202  $25,260 
On January 1, 2016, we adopted ASU 2015-03 for debt issuance costs onproceeds from the sale of the Workspace Management business to repay our term loan, on a retrospective basis. The impact of adopting ASU 2015-03 was the classification of all deferred financing costs as a deduction to corresponding debt in addition to the reclassification of deferred financing costs in other current and long-term assets to short and long-term notes payable. The following table summarizesIn connection with the payment of our debt, issuance costs aswe recorded a loss on extinguishment of debt of $2,808, which is included in interest expense and other, net in the dates indicated:
Notes Payable 
Gross Notes Payable at
December 31, 2017
  Debt Issuance Costs  
Net Notes Payable at
December 31, 2017
 
Notes payable, current portion $8,895  $-  $8,895 
Notes payable, net of current portion  69,202   (2,229)  66,973 
Total Notes Payable $78,097  $(2,229) $75,868 

Notes Payable 
Gross Notes Payable at
December 31, 2016
  Debt Issuance Costs  
Net Notes Payable at
December 31, 2016
 
Notes payable, current portion $5,455  $-  $5,455 
Notes payable, net of current portion  25,260   (679)  24,581 
Total Notes Payable $30,715  $(679) $30,036 

consolidated statement of comprehensive income (loss) for the year ended December 31, 2019.
The following table summarizes the future gross principal payments related to our outstanding debt:

Year  Ended Gross Amount 
December 31, 2018 $8,895 
December 31, 2019  7,052 
December 31, 2020  3,800 
December 31, 2021  3,800 
December 31, 2022  54,550 
Gross Notes Payable $78,097 


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
Subordinated Notes Payable- Mangrove Acquisition

In March 2016, we acquired all of the issued and outstanding shares of common stock (the “Shares”) of Mangrove. The aggregate consideration for the Shares consisted of (i) $11,348 in cash, a portion of which was used to pay certain obligations of Mangrove and (ii) a secured subordinated promissory note (the “Note”) in the principal amount of $6,000, subject to adjustmentdebt as provided in the Stock Purchase Agreement. We funded the cash payment with proceeds from the Credit Agreement with Wells Fargo. This note was paid in full in the first quarter of 2017.

Subordinated Notes Payable- PMSI Acquisition

In January 2017, we acquired all of the outstanding shares of common stock (the “Shares”) of Personnel Management Systems, Inc., a Washington corporation (“PMSI”), pursuant to a Stock Purchase Agreement (the “Stock Purchase Agreement”). The aggregate consideration for the Shares consisted of (i) $3,875 in cash and (ii) a subordinated promissory note (the “PMSI Note”) in the principal amount of $1,125 subject to adjustment as provided in the Stock Purchase Agreement. We funded the cash payment with proceeds from our recent public stock offering. The PMSI Note bears interest at an annual rate of 2.0% and matures on April 30, 2018. The entire unpaid principal and all accrued interest under the PMSI Note is payable at maturity.

Subordinated Notes Payable- CPI Acquisition

In January 2017, we acquired substantially all the assets of Corporate Payroll, Inc., an Ohio corporation (“CPI”), relating to its payroll service bureau business, pursuant to an Asset Purchase Agreement (the “CPI Asset Purchase Agreement”). The aggregate consideration for the assets consisted of (i) $1,500 in cash, (ii) a subordinated promissory note (the “CPI Note”) in the principal amount of $500 and (iii) 112,166 shares of our common stock valued at $1,000, subject to adjustment as provided in the CPI Asset Purchase Agreement. We funded the cash payment with proceeds from our recent public stock offering. The CPI Note bears no interest and matures on April 30, 2018. The entire unpaid principal under the CPI Note is payable at maturity.

Subordinated Notes Payable – PSNW Acquisition

In January 2017, we acquired substantially all the assets of Payroll Specialties NW, Inc., an Oregon corporation (“PSNW”), pursuant to an Asset Purchase Agreement (the “PSNW Asset Purchase Agreement”). The aggregate consideration for the assets consisted of (i) $3,010 in cash and (ii) a subordinated promissory note (the “PSNW Note”) in the principal amount of $600, subject to adjustment as provided in the PSNW Asset Purchase Agreement. We funded the cash payment with proceeds from our recent public stock offering. The PSNW Note bears interest at an annual rate of 2.0% and matures on April 30, 2018. The entire unpaid principal and all accrued interest under the PSNW Note is payable at maturity.

In October 2017, the seller of PSNW became an employee of Asure Software, Inc. As of December 31, 2017, the principal amount of $600 is due to the seller, who is currently an employee.

Subordinated Notes Payable- iSystems Acquisition

In May 2017 we acquired 100% of the outstanding equity interests of iSystems Intermediate Holdco, Inc., a Delaware corporation (“iSystems”), pursuant to an equity purchase agreement (the “Equity Purchase Agreement”). The aggregate purchase price consisted of (i) $32,000 in cash, subject to adjustment as provided in the Equity Purchase Agreement, (ii) a secured subordinated promissory note (“iSystems Note”) in the principal amount of $5,000, subject to adjustment as provided in the Equity Purchase Agreement, and (iii) 1,526,332 shares of unregistered common stock valued at $18,000. The iSystems Note bears interest at an annual rate of 3.5% and matures on May 25, 2019. The unpaid principal and all accrued interest under the promissory note is payable in two installments of $2.5 million on May 25, 2018 and May 25, 2019, subject to adjustment.

Subordinated Notes Payable- Compass Acquisition

In May 2017, we acquired 100% of the outstanding shares of capital stock of Compass HRM, Inc. (“Compass”) pursuant to a stock purchase agreement (the “Stock Purchase Agreement”). The aggregate purchase price consisted of $4,500 in cash and a subordinated promissory note (“Compass Note”) in the principal amount of $1,500, subject to adjustment as provided in the Stock Purchase Agreement. The Compass Note bears interest at an annual rate of 2.0% and matures on May 25, 2022. The Compass Note is payable in five annual installments of $300 on the anniversary of the closing date, subject to adjustment.

In May 2017, the seller of Compass became an employee of Asure Software, Inc. As of December 31, 2017, the principal amount of $1,500 is due to the seller, who is currently an employee.

2019:

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
Subordinated Notes Payable- ADS Acquisition

In October 2017, we acquired 100% of the outstanding shares of capital stock of Associated Data Services (“ADS”). ADS, based in Birmingham, Alabama, is a leading regional human resources and payroll services bureau in the Southeast and a current reseller of our HCM solution, Evolution. The aggregate purchase price consists of $1,778 in cash; 44,624 shares of Asure Software, Inc. common stock valued at $400; and a subordinated promissory note (“ADS Note”) in the principal amount of $1,122, subject to adjustment.  The ADS Note bears interest at an annual rate of 2.0% and matures on October 1, 2019. The ADS Note is payable in two annual installments of $370 and $752 on the anniversary of the closing date, subject to adjustment.

Year Ending 
2020$2,696
20215,489
20221,000
20231,000
202417,000
Gross Notes Payable$27,185
Term Loan - Wells Fargo

In March 2014, we entered into a credit agreement (the “Credit Agreement”) with Wells Fargo, Bank, N.A., as administrative agent, and the lenders that are party thereto. The Credit Agreement contains customary events of default, including, among others, payment defaults, covenant defaults, judgment defaults, bankruptcy and insolvency events, cross defaults to certain indebtedness, incorrect representations or warranties, and change of control. In some cases, the defaults are subject to customary notice and grace period provisions. In March 2014 and in connection with the Credit Agreement, we and our wholly-owned active subsidiaries entered into a Guaranty and Security Agreement with Wells Fargo Bank. Under the Guaranty and Security Agreement, we and each of our wholly-owned active subsidiaries have guaranteed all obligations under the Credit Agreement and granted a security interest in substantially all of our and our subsidiaries’ assets.

The Credit Agreement provided for a term loan in the amount of $15,000 maturing in March 2019.
The Credit Agreement also provided for a revolving loan commitment in the aggregate amount of up to $3,000. The outstanding principal amount of the revolving loan is due and payable in March 2019. Additionally, the Credit Agreement provided for a $10,000 uncommitted incremental term loan facility to support permitted acquisitions.

In March 2017, we amended our Credit Agreement with Wells Fargo Bank, N.A to, among other things, obtain an additional term loan in the amount of $5,000. In the first quarter of 2017, we used the proceeds of the additional term loan to repay a portion of all amounts outstanding under the secured subordinated note we issued in connection with the Mangrove acquisition.

Third Amended and Restated Credit Agreement
In May 2017,December 2019, we entered into ana third amended and restated credit agreement (the “Restated“Third Restated Credit Agreement”) with Wells Fargo Bank, N. A., as administrative agent and the lenders that are parties thereto,lender, amending and restating the terms of the Second Amended and Restated Credit Agreement dated as of March 2014, as amended.2018.

The Third Restated Credit Agreement provides for an increase$20,000 in the aggregate principal amount of total commitments from approximately $32,714 to $75,000. This increase includes an additional term loan commitment of approximately $40,286 and an additional revolver commitment of $2,000.  As of December 31, 2017 and December 31, 2016, $0 was outstanding and $5,000 and $3,000, respectively, were available for borrowing under the revolver. The term loan consists of a $35,000 “First Out Loan Obligation” funded by Wells Fargo as administrative agent,loans and a $35,000 “Last Out Loan Obligation” funded by Wells Fargo’s syndicate partner, Goldman Sachs.

$10,000 revolver.
The Third Restated Credit Agreement amends the applicable margin rates for determining the interest rate payable on outstanding First Out and Last Out loan obligationsthe loans as follows:
 
Leverage Ratio
Applicable Margin Relative
to Base Rate Loans
First Out Base
Applicable Margin Relative to
LIBOR Rate Margin
First Out LIBOR
Rate Margin
Last Out Base
Rate Margin
Last Out LIBOR
Rate MarginLoans
< 3.25:12.00:1.002.25% percentage points2.00 Percentage Points3.00 Percentage Points7.00 Percentage Points8.00 Percentage Points3.25% percentage points
> 3.25:1≤ 3.00:1.00, and ≥ 2.00:1.002.75% percentage points2.50 Percentage Points3.75% percentage points
≥ 3.00:1.003.25% percentage points3.50 Percentage Points7.50 Percentage Points8.50 Percentage Points4.25% percentage points
 
The outstanding principal amount of the term loan is payable in equal installments of $875as follows:

$125 beginning on September 30, 2017March 31, 2020 and the last day of each fiscal quarter thereafter. The outstanding principal balancethereafter through and all accruedincluding December 31, 2021; and unpaid interest on the term loan is due on May 25, 2022.


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)


$250 beginning on March 31, 2022 and the last day of each fiscal quarter thereafter.

The outstanding principal balance and all accrued and unpaid interest on the term loans is due on December 31, 2024.
The Third Restated Credit Agreement also:

·adds a covenant that requires that we achieve EBITDA of at least $3,750 for the three months ended March 31, 2020, $4,850 for the six months ended June 30, 2020 and $5,950 for the nine months ended September 30, 2020, which covenant is in lieu of a leverage covenant calculated at March 31, 2020, June 30, 2020 and September 30, 2020;

amends our leverage ratio covenant to increasedecrease the maximum ratio to 5.75:13.50:1.00 at December 31, 2020, 3.25:1.00 at March 31, 2021 and June 30, 2017, stepping down to 3.25:12021 and 2.50:1.00 at JuneSeptember 30, 20202021 and each quarter-end thereafter; and

·amends our fixed charge coverage ratio to be notno less than 1.35:11.00:1.00 at June 30, 2017March 31, 2020, and September 30, 2017, not less than 1.45:1 ateach quarter end thereafter through and including December 31, 2017, and not less than2021, 1.50:1 beginning with the quarter ending1.00 at March 31, 2018 and each quarter-end thereafter; and
·                  adds a Trailing Twelve Months (“TTM”) recurring revenue covenant, requiring software-as-a-service, hardware-as-a-service and cloud subscription and maintenance support revenues to be at least $41,000 at June 30, 2017 and stepping up to $60,5002022, 1.60:1.00 at June 30, 2022, and 2.00:1:00 at September 30, 2022 and each quarter-endquarter end thereafter.

As of December 31, 2017, we were in2019 and December 31, 2018, no amount was outstanding and $10,000 and $5,000, respectively, was available for borrowing under the revolver.
As of December 31, 2019, compliance with allcertain financial covenants was not yet required under the Third Restated Credit Agreement and all payments remain current. We expect to be in compliance or be able to obtain compliance through debt repayments with available cash on hand or cash we expect to generate from the ordinary course of operations over the next twelve months. 

NOTE 7 - PROPERTY AND EQUIPMENT

Property and equipment and related depreciable useful lives as of December 31, 20172019 and 20162018 are composed of the following:

  December 31, 
  2017  2016 
       
Software: 3-5 years $7,436  $7,090 
Furniture and equipment: 2-5 years  7,918   7,087 
Internal support equipment: 2-4 years  696   696 
Capital leases: lease term or life of the asset  178   178 
Leasehold improvements: shorter of the lease term or life of the improvement  3,813   2,610 
Software development costs  2,062   - 
   22,103   17,661 
Less accumulated depreciation and amortization  (16,886)  (15,783)
  $5,217  $1,878 

 2019 2018
Furniture and equipment: 2-5 years$7,851
 $5,922
Software development costs7,529
 4,773
Software: 3-5 years3,970
 6,037
Leasehold improvements: shorter of the lease term or life of the improvement1,221
 2,118
Internal support equipment: 2-4 years
 696
Finance leases: lease term or life of the asset
 178
Total property and equipment20,571
 19,724
Less accumulated depreciation and amortization(12,704) (13,290)
Property and equipment, net$7,867
 $6,434
We record the amortization of our capitalfinance leases as depreciation expense on our Consolidated Statements of Comprehensive Loss. Depreciation and amortization expenses relating to property and equipment were approximately $1,128$2,370 and $935$2,181 for 20172019 and 2016,2018, respectively.

As part of the acquisitions of Mangrove and iSystems in 2016 and 2017, weWe acquired software development costs. Wecosts from prior acquisitions and we continue to invest in software development. We are developing products which we intend to offer utilizing software as-a-service (“SaaS”).We. We follow the guidance of ASC 350-40, Intangibles- Goodwill and Other- Internal Use Software, for development costs related to these new products. Costs incurred in the planning stage are expensed as incurred while costs incurred in the application and infrastructure stage are capitalized, assuming such costs are deemed to be recoverable. Costs incurred in the operating stage are generally expensed as incurred except for significant upgrades and enhancements. Capitalized software costs are amortized over the software’s estimated useful life, which management has determined to be three years. During the yearyears ended December 31, 20172019 and 2016,2018, we capitalized $2,062$2,756 and $258$2,711 of software development costs, respectively.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

NOTE 8 - CERTAIN BALANCE SHEET ACCOUNTS
Prepaid expenses and other current assets as of December 31, 2019 and 2018 consist of the following:
 2019 2018
Non-trade receivables related to custodial funds$7,785
 $
Receivable from sale of Workspace Management1,685
 
Prepaid expenses1,454
 1,590
Other current assets1,294
 671
 $12,218
 $2,261
Other accrued liabilities as of December 31, 2019 and 2018 consist of the following:
 2019 2018
Income taxes payable$2,608
 $
Accrued expenses and other3,948
 1,105
 $6,556
 $1,105

NOTE 89 - STOCKHOLDERS’ EQUITY

SHELF REGISTRATION

In February 2017,April 2018, we filed a universal shelf registration statement on Form S-3 with the SECSecurities and Exchange Commission (“SEC”) to sell,provide access to additional capital, if needed. Pursuant to the shelf registration statement, we may from time to time offer to sell in one or more offerings up to $75,000,000shares of our common stock preferred stock, warrants, debtor other securities subscription rights, and units. Inhaving an aggregate value of up to $175,000 (which includes approximately $60,000 of unsold securities that were previously registered on our currently effective registration statements). The shelf registration statement relating to these securities became effective on April 201716, 2018. As of December 31, 2019, there is $133,438 remaining available under the shelf registration statement was declared effective by the SEC. Under this shelf registration statement,statement.
In June 2018, we completed an underwritten public offering in June 2017. In connection with the public offering,which we issued 2,185,000sold an aggregate of 2,375,000 shares of our common stock including 285,000 shares of common stock pursuant to the exercise of the underwriters’ over-allotment option, at thea public offering price of $13.50$17.50 per share. NetWe realized net proceeds from the issuance of common stock was $27,800.approximately $38,900 after deducting underwriting discounts and estimated offering expenses. 
SHARE REPURCHASE PROGRAM
Pursuant to our stock repurchase plan, we may repurchase up to 450,000 shares of our common stock.  We have repurchased a total of 384,000 shares for approximately $5,000 over the life of the plan.  Management will periodically assess repurchasing additional shares, depending on our cash position, market conditions, financial covenants and other factors.  While the program remains in place, we did not repurchase any shares during 20172019 or 2016.2018.

STOCK AND STOCK OPTION PLANS

We have one active equity plan, the 2018 Incentive Award Plan (the “2018 Plan”). The 2018 Plan, approved by our shareholders, is intended to replace our 2009 Equity Incentive Plan, as amended (the “2009 Plan”)., however, the terms and conditions of the 2009 Plan will continue to govern any outstanding awards granted thereunder. 
Employees and consultants of the Company, its subsidiaries and affiliates, as well as members of our board, are eligible to receive awards under the 2018 Plan. The 20092018 Plan provides for the issuancegrant of non-qualified andstock options, including incentive stock options (“ISOs”) and nonqualified stock options (“NQSOs”), stock appreciation rights, restricted stock, restricted stock units ("RSUs"), performance bonus awards, performance stock unit awards, other stock or cash-based awards and dividend equivalents to our employees and consultants.eligible individuals. We generally grant stock options with exercise prices equal to the fair market value at the time of grant.  The options generally vest over three to four years and are exercisable for a period of five to ten years beginning with the date of grant. Our
The number of shares available for issuance under the 2018 Plan is equal to the sum of (i) 750,000 shares, (ii) any shares subject to issued and outstanding awards under the 2009 Plan as of the effective date of the 2018 Plan that expire, are cancelled
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

or otherwise terminate following the effective date of the 2019 Plan. In May 2019, our shareholders approved an amendment to the 20092018 Plan in June 2017 to increase the number of shares reserved under the plan from 1,400,000 to 1,700,000.of common stock authorized for issuance by 600,000 shares. We have 1,014,0001,756,000 options and RSUs granted and outstanding pursuant to the 20092019 Plan as of December 31, 2017.2019.
In December 2019, we offered to exchange certain outstanding options to purchase shares of our common stock previously granted under the 2009 Plan and the 2018 Plan that have an exercise price per share higher than the greater of $8.50 or the closing trading price of our common stock on the offer expiration date (“eligible options”) for new RSUs to be granted under the 2018 Plan. The offer exchange program was approved by our board of directors and by our shareholders earlier in 2019. Under the offer exchange program, every 2.5 shares underlying an eligible option would be exchanged for one new RSU. Upon expiration of the exchange offer in January 2020, we granted 187,000 RSUs in exchange for the cancellation of options to purchase 467,500 shares that were tendered by employees who participated in the offer exchange program.
We use the Black-Scholes option valuation model to value employee stock awards. We estimate stock price volatility based upon our historical volatility. Estimated option life and forfeiture rate assumptions are derived from historical data. For stock-based compensation awards with graded vesting, we recognize compensation expense using the straight-line amortization method.

Total compensation expense recognized in the Consolidated Statements of Comprehensive Loss for stock based awards was $593$1,990 and $226$1,565 for 20172019 and 2016,2018, respectively.

The following table summarizes the weighted average assumptions used to develop their fair value for 2017the year ending December 31, 2019 and 2016:2018:
  Year Ended December 31, 
  2017  2016 
Risk-free interest rate  1.60%  .97%
Expected volatility  .41   0.38 
Expected life in years  3.69   3.44 
Dividend yield  -   - 
 2019 2018
Grant date fair value$2.65
 $6.41
Risk-free interest rate1.25% 2.81%
Expected volatility44% 45%
Expected life in years3.50
 4.00
Dividend yield
 
As of December 31, 2017,2019, we reserved shares of common stock for future issuance as follows:

Options outstanding
1,014,000
Options and RSUs outstanding1,756,000
Shares available for future grant387,00020,000
Shares reserved2,143,0001,034,000
The following table summarizes activity related to options during the year ended December 31, 2019.
F-26

 Shares 
Weighted
Average
Exercise
Price
 Weighted Average Remaining Contractual Term Aggregate Intrinsic Value
Outstanding at the beginning of the year1,494,000
 $10.99
    
Granted721,000
 6.50
    
Exercised(143,000) 5.65
    
Canceled(387,000) 10.17
    
Outstanding at the end of the year1,685,000
 $9.71
 3.1 $1,336
Vested and expected to vest1,424,000
 $9.83
 3.0 $1,052
Exercisable769,000
 $10.43
 2.2 $350
The total intrinsic value of options exercised during the years ended December 31, 2019 and 2018 was $356 and $276, respectively. As of December 31, 2019, total compensation cost not yet recognized related to nonvested share options was $2,180, which is expected to be recognized over a weighted average period of 2.2 years.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

The following table summarizes activity under all Plansrelated to RSUs during 2017 and 2016.the year ended December 31, 2019.
  Year Ended December 31, 2017  Year Ended December 31, 2016 
     Weighted     Weighted 
     Average     Average 
     Exercise     Exercise 
  Shares  Price  Shares  Price 
Outstanding at the beginning of the year  614,000  $6.47   640,000  $4.40 
Granted  575,000   11.30   454,000   6.70 
Exercised  (80,000)  5.55   (278,000)  2.69 
Canceled  (95,000)  7.16   (202,000)  5.61 
Outstanding at the end of the year  1,014,000  $9.22   614,000  $6.47 
Options exercisable at the end of the year  247,000  $6.34   130,000  $5.71 
Weighted average fair value of options granted during the year $3.63      $1.53     
 Shares 
Weighted
Average
Grant-Date Fair Value
Outstanding at the beginning of the year145,000
 $13.73
Granted29,000
 6.88
Released(61,000) 13.01
Forfeited(42,000) 13.85
Outstanding at the end of the year71,000
 $11.52
The following table summarizestotal fair value of RSUs vested during the outstandingyears ended December 31, 2019 and exercisable options2018 was $430 and their exercise prices as$22, respectively. As of December 31, 2017:2019, total compensation cost not yet recognized related to nonvested share options was $540, which is expected to be recognized over a weighted average period of 1.8 years.
   OPTIONS OUTSTANDING  OPTIONS EXERCISABLE 
RANGE OF
EXERCISE PRICES
  
NUMBER
OUTSTANDING AT
DECEMBER 31, 2017
  
WEIGHTED-
AVERAGE
REMAINING CONTRACTUAL
LIFE (YEARS)
  
WEIGHTED-AVERAGE
EXERCISE PRICE
  
NUMBER EXERCISABLE
AND VESTED AT
DECEMBER 31, 2017
  
WEIGHTED-AVERAGE
EXERCISE PRICE
 
                 
$1.68 – 7.48   293,000   2.71  $5.48   187,000  $5.56 
 7.49 – 11.00   428,000   4.13   9.41   60,000   8.79 
 11.01 – 14.91   293,000   4.71   12.68       
                       
$
1.6814.91
   1,014,000   3.89  $9.22   247,000  $6.34 
The aggregate intrinsic value of options outstanding and options exercisable is $1,302 and $365, respectively, at December 31, 2017.

NOTE 910 - EMPLOYEE BENEFIT PLANS

401(K) SAVINGS PLAN

We sponsor a defined contribution 401(k) plan that is available to substantially all employees. Our Board of Directors may amend or terminate the plan at any time. We provided matching contributions to the plan of $369$814 and $198$490 in 20172019 and 2016,2018, respectively.
EMPLOYEE STOCK PURCHASE PLAN

Our Employee Stock Purchase Plan (“Purchase Plan”) was approved by the shareholders in June 2017. The Purchase Plan allows all eligible employees to purchase a limited number of shares of our common stock duringpre-specified offering periods at a discount established by the Board of Directors, not to exceed 15% of the fair market value of the common stock, at the beginning or end of the offering period (whichever is lower). Under the ESPP, 225,000 shares were reserved for issuanceissuance.
NOTE 11 - CONTRACTS WITH CUSTOMERS ANDREVENUE CONCENTRATION
Receivables
Receivables from contracts with customers, net of allowance for doubtful accounts of $904 were $4,808 at December 31, 2019.  Receivables from contracts with customers, net of allowance for doubtful accounts of $511, were $5,102 at December 31, 2018
Deferred Commissions
Deferred commissions costs from contracts with customers were $2,697 and 17,568 shares$1,946 at December 31, 2019 and December 31, 2018, respectively.  The amount of common stock were issued at $7.65 per shareamortization recognized during the December 31, 2019 and 2018 period was $1,398 and $732, respectively.
Deferred Revenue
Revenue of $3,011 was recognized during the year ended December 31, 2017.2019 that was included in the deferred revenue balance at the beginning of the period

Transaction Price Allocated to the Remaining Performance Obligations
NOTE 10 - REVENUE CONCENTRATION

During 2017 and 2016, there were no customers who individually represented 10% or moreAs of consolidated revenue. 

F-27

December 31, 2019, approximately $29,432 of revenue is expected to be recognized from remaining performance obligations. We expect to recognize revenue on approximately 56% of these remaining performance obligations over the next 12 months, with the balance recognized thereafter.

ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

Revenue Concentration
During 2019 and 2018, there were no customers who individually represented 10% or more of consolidated revenue.
NOTE 12 - DISCONTINUED OPERATIONS
In December 2019, we sold our Workspace Management business to FM:Systems for approximately $121,500 in cash, of which $1,685 is held in escrow and is included in prepaid expenses and other current assets in the consolidated balance sheet as of December 31, 2019. This transaction enables us to focus on and continue to deliver its HCM solutions to small and mid-size businesses. 
The table below reflects the operating results of the Workspace Management business reported as discontinued operations:
 Years Ended December 31
 2019 2018
Revenue$24,619
 $25,326
    
Income from discontinued operations$3,498
 $4,578
Gain on sale of discontinued operations94,293
 
Income tax expense(25,499) (753)
Income from discontinued operations, net of taxes$72,292
 $3,825
The table below shows the carrying amounts of major classes of assets and liabilities of the discontinued operations presented separately in the consolidated balance sheet as of December 31, 2018:
Accounts receivable, net$10,926
Other current assets2,807
Property and equipment, net2,514
Goodwill12,279
Intangible assets, net4,512
Other assets1,752
Total assets$34,790
Accounts payable$717
Accrued liabilities and other current liabilities10,634
Other long-term liabilities1,334
Total liabilities$12,685
The table below reflects the depreciation, amortization, capital expenditures, and significant operating and investing non-cash items of the Workspace Management business reported as discontinued operations:

 Years Ended December 31
 2019 2018
Depreciation and amortization$1,060
 $1,905
Provision for doubtful accounts(87) 1,908
Share based compensation278
 122
Capital expenditures(417) (480)
Software capitalization(1,083) (822)
Gain on sale of discontinued operations(94,293) 
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

NOTE 1113 - NET LOSS PER SHARE

The following table sets forth the computation of basic and diluted net loss per common share for 2017the years ended December 31, 2019 and 2016.2018. 

 2019 2018
Numerator:   
Loss from continuing operations$(42,291) $(11,373)
Income from discontinued operations72,292
 3,825
Net income (loss)$30,001
 $(7,548)
    
Denominator:   
Weighted-average shares of common stock outstanding, basic and diluted15,511,000
 14,010,000
    
Basic and diluted income (loss) per share   
Loss per share from continuing operations$(2.73) $(0.81)
Income per share from discontinued operations4.66
 0.27
Income (loss) per share$1.93
 $(0.54)
We have excluded stock options to acquire 1,014,0001,756,000 and 614,0001,639,000 shares for 20172019 and 2016,2018, respectively, from the computation of the dilutive stock options because the effect of including the stock options would have been anti-dilutive.
  Year Ended  Year Ended 
  December 31,  December 31, 
  2017  2016 
Net Loss $(5,722) $(972)
Weighted-average shares of common stock outstanding  10,891,000   6,533,000 
         
 Basic and diluted net loss per share $(0.53) $(0.15)
NOTE 1214 - INCOME TAXES
The Tax Act was enacted in December 2017. The Tax Act significantly changes U.S. tax law by, among other things, lowering U.S. corporate income tax rates, implementing a modified territorial tax system and imposing a one-time transition tax on deemed repatriated earnings of foreign subsidiaries. The Tax Act reduces the U.S. corporate income tax rate from 35% to 21%, effective January 1, 2018.

Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to reverse. As a result of the reduction in the U.S. corporate income tax rate from 35% to 21% under the Tax Act, we revalued our ending net deferred tax liabilities at December 31, 2017 and recognized a provisional $500 tax benefit.

The Tax Act provided for a one-time transition tax on the deemed repatriation of post-1986 undistributed foreign subsidiary earnings and profits (“E&P”). Substantially all of our foreign subsidiaries’ earnings and profits have previously been included in our U.S. income tax returns via Internal Revenue Code Section 956.  As a result, we recognized a provisional tax expense of $0 related to the transition tax.

While the Tax Act provides for a modified territorial tax system, beginning in 2018, Global Intangible Low-Taxed Income (“GILTI”) provisions will be applied providing an incremental tax on low taxed foreign income. The GILTI provisions require us to include in our U.S. income tax return foreign subsidiary earnings in excess of an allowable return on the foreign subsidiary’s tangible assets. Under U.S. GAAP, we are required to make an accounting policy election to either (1) treat taxes due related to GILTI as a current-period expense when incurred (the “period cost method”) or (2) factor such amounts into our measurement of our deferred taxes (the “deferred method”). We are continuing to evaluate the GILTI tax rules and have not yet adopted our policy to account for the related impacts. We expect to adopt our policy during the first quarter of 2018.
The SEC staff issued Staff Accounting Bulletin No. 118 (“SAB 118”) to address the application of U.S. GAAP in situations when a registrant does not have the necessary information available, prepared, or analyzed (including computations) in reasonable detail to complete the accounting for certain income tax effects of the Tax Act and allows the registrant to record provisional amounts during a measurement period not to extend beyond one year of the enactment date. We have included in our taxable income any provisional impact related to the one-time transition tax, currently estimated at $0, and the revaluation of deferred tax balances, provision impact of a $500 benefit, and included these estimates in our consolidated financial statements for the year ended December 31, 2017. We are in the process of analyzing the impact of the various provisions of the Tax Act. The ultimate impact may materially differ from these provisional amounts due to, among other things, additional analysis, changes in interpretations and assumptions we have made, additional regulatory guidance that may be issued, and actions we may take as a result of the Tax Act. We expect to complete our analysis within the measurement period in accordance with SAB 118.


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

The components of pre-tax loss from continuing operations for the years ended December 31, 20172019 and 20162018 are as follows:

  2017  2016 
Domestic $(5,519) $(865)
Foreign  (107)  82 
 Total $(5,626) $(783)

 2019 2018
Domestic$(66,402) $(19,355)
Foreign
 
Total$(66,402) $(19,355)
The components of the provision (benefit) for income taxes attributable to continuing operations for the years ended December 31, 20172019 and 20162018 are as follows:
  2017  2016 
Current:      
Federal $6  $- 
State  50   16 
Foreign  (213)  - 
Total current  (157)  16 
         
Deferred:        
Federal  85   155 
State  168   18 
Foreign  -   - 
Total deferred  253   173 
         
  $96  $189 
 2019 2018
Current:   
Federal$(21,697) $(640)
State(1,899) (91)
Foreign42
 9
Total current(23,554) (722)
    
Deferred:   
Federal(210) (5,702)
State(347) (1,558)
Foreign
 
Total deferred(557) (7,260)
 $(24,111) $(7,982)
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of our deferred taxes at December 31, 20172019 and 20162018 are as follows:
  2017  2016 
DEFERRED TAXES:      
Deferred tax assets      
Net operating losses $28,349  $39,560 
Research and development credit carryforwards  4,659   4,188 
Minimum tax credit carryforwards  123   161 
Stock compensation  11   10 
Deferred revenue  299   393 
Accrued expenses  318   388 
Other  260   102 
   34,019   44,802 
Valuation allowance  (28,849)  (43,517)
Net deferred tax assets  5,170   1,285 
         
Deferred tax liabilities        
Acquired intangibles  (5,180)  (525)
Fixed assets  (309)  (765)
Goodwill  (751)  (812)
   (6,240)  (2,102)
         
Net current deferred tax assets (liabilities) $(1,070) $(817)
 2019 2018
Deferred tax assets:   
Net operating losses$8,004
 $24,330
Research and development credit carryforwards3,104
 5,147
Minimum tax credit carryforwards31
 123
Disallowed interest expense carryforwards
 1,909
Stock compensation168
 107
Deferred revenue588
 276
Fixed assets
 14
Accrued expenses349
 359
Lease liabilities1,905
 
Goodwill2,132
 
Other347
 525
 16,628
 32,790
Valuation allowance(5,204) (20,053)
Net deferred tax assets11,424
 12,737
    
Deferred tax liabilities:   
Acquired intangibles(7,828) (10,460)
Fixed assets(125) 
Capitalized software(1,353) (1,001)
Deferred commission(698) (496)
Right-of-use asset(1,756) 
Goodwill
 (1,649)
 (11,760) (13,606)
Net deferred liabilities$(336) $(869)
At December 31, 2017,2019, we had federal net operating loss carryforwards of approximately $130,066,$33,700, research and development credit carryforwards of approximately $5,649$3,739 and alternative minimum tax credit carryforwards of approximately $123.$31. The net operating loss and research and development credit carryforwards will expire in varying amounts from 20182020 through 2037,2038, if not utilized. Approximately $4,500 of the net operating loss carryforwards carry forward indefinitely, but can only offset up to 80% of taxable income. Minimum tax credit carryforwards carry forward indefinitely.


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)
As a result of various acquisitions by us in prior years, we may be subject to a substantial annual limitation in the utilization of the net operating losses and credit carryforwards due to the “change in ownership” provisions of Section 382 of the Internal Revenue Code of 1986. The annual limitation may result in the expiration of net operating losses before utilization.
Due to the uncertainty surrounding the timing of realizing the benefits of itsour favorable tax attributes in future tax returns, we have placed a valuation allowance against our net deferred tax assets, exclusive of goodwill.jurisdictions in which we have net deferred tax liabilities. During the year ended December 31, 2017,2019, the valuation allowance decreased by approximately $14,668$14,849 due primarily to the resultsoperations and acquisitions.
ASURE SOFTWARE, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and the impact of changes in law.per share data or otherwise noted)
We consider undistributed earnings of our foreign subsidiaries as permanently reinvested and, accordingly, we have made no provision for U.S. federal or state income taxes thereon, other than the earnings required to be recognized under IRC Section 956 or Section 965.

Our provision for income taxes attributable to continuing operations differsfor the years ended December 31, 2019 and 2018 differ from the expected tax expense (benefit) amount computed by applying the statutory federal income tax rate of 34%21% to income before income taxes as a result of the following:
  2017  2016 
       
Computed at statutory rate $(1,913) $(266)
State taxes, net of federal benefit  (6)  (34)
Permanent items and other  21   189 
Credit carryforwards  (181)  (59)
Foreign income taxed at different rates  (198)  (45)
Effect of Tax Act  14,058   - 
Change in tax carryforwards not benefitted  2,983   - 
Change in valuation allowance  (14,668)  404 
  $96  $189 
 2019 2018
Computed at statutory rate$(13,944) $(4,065)
State taxes, net of federal benefit(1,901) (641)
Permanent items and other992
 341
Credit carryforwards2,014
 (478)
Foreign income taxed at different rates22
 
Goodwill impairment3,907
 
Change in tax carryforwards not benefitted(352) 5,778
Change in valuation allowance(14,849) (8,917)
 $(24,111) $(7,982)
Under ASC 740-10, Income Taxes, we periodically review the uncertainties and judgments related to the application of complex income tax regulations to determine income tax liabilities in several jurisdictions. We use a “more likely than not” criterion for recognizing an asset for unrecognized income tax benefits or a liability for uncertain tax positions. We have determined we have the following unrecognized assets or liabilities related to uncertain tax positions as of December 31, 2017.2019. We do not anticipate any significant changes in such uncertainties and judgments during the next twelve months. To the extent we are required to recognize interest and penalties related to unrecognized tax liabilities, this amount will be recorded as an accrued liability. The reconciliation of our unrecognized tax benefits is as follows:

Balance at December 31, 2015 $1,290 
Additions based on tax positions related to the current year  25 
Additions for tax positions of prior years  (96)
Balance at December 31, 2016 $1,219 
Additions based on tax positions related to the current year  99 
Additions for tax positions of prior years  11 
Reductions for tax positions of prior years  (155)
Balance at December 31, 2017 $1,174 
Balance at December 31, 2017$1,174
Additions based on tax positions related to the current year246
Additions for tax positions of prior years15
Reductions for tax positions of prior years
Balance at December 31, 2018$1,435
Additions based on tax positions related to the current year106
Additions for tax positions of prior years59
Reductions for tax positions of prior years(744)
Balance at December 31, 2019$856
As of December 31, 2017,2019, we had $1,174$856 of unrecognized tax benefits, which would affect the effective tax rate if recognized. Our assessment of our unrecognized tax benefits is subject to change as a function of our financial statement audit. 
Our practice is to recognize interest and/or penalties related to income tax matters in income tax expense. During the twelve months ended December 31, 2017,2019, we recognized $0 of interest and penalties in our income tax expense.
 
We file tax returns in the U.S. federal jurisdiction and in several state and foreign jurisdictions. We are no longer subject to U.S. federal income tax examinations for years ending beforeon or after December 31, 20142016 and are no longer subject to state and local or foreign income tax examinations by tax authorities for years ending beforeon or after December 31, 2013.2015. We are not currently under audit for federal, state or any foreign jurisdictions.
F-30NOTE 15 - LEASES


We have entered into office space lease agreements, which qualify as operating leases under Topic 842. Under such leases, the lessors receive annual minimum (base) rent. The leases have original terms (excluding extension options) ranging from one to ten years. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants.


ASURE SOFTWARE, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(Amounts in thousands, except share and per share data or otherwise noted)

NOTE 13 - LEASE COMMITMENTSWe record base rent expense under the straight-line method over the term of the lease. In the accompanying consolidated statements of comprehensive income (loss), rent expense is included in operating expenses under selling, general and administrative expenses. The components of the rent expense for the year ended December 31, 2019 were as follows:

Our future minimum lease payments under all operating and capital leases as
Operating lease cost$2,243
Sublease income(160)
Net rent expense2,083

As of December 31, 2017 are2019, we had lease liabilities of $7,512, of which $1,575 is presented as follows:
 
 
CALENDAR YEAR ENDING:
 
OPERATING
LEASE
OBLIGATIONS
  
CAPITAL
LEASE
OBLIGATIONS
 
2018  1,978   7 
2019  1,738   17 
2020  1,506   -- 
2021  1,376   -- 
2022  905   -- 
Thereafter  1,142   -- 
         
  $8,645  $24 
Less: Sublease income  (369)  - 
TOTAL $8,276  $24 
         
Less current portion of obligations      (7)
Long-term portion of obligations     $17 

Total rent expense under all operatinga current liability, and ROU assets of $6,963 on the accompanying consolidated balance sheet. For purposes of calculating the ROU assets and lease liabilities for such leases, for 2017 and 2016 were $1,552 and $1,014, respectively. In October 2017, we entered into a lease agreement for new corporate office facilities in Austin, Texas to accommodate our growth. Our lease for our former facility in Austin, Texas terminated upon the commencement of the new facility lease.  At December 31, 2017 and 2016, 23.8% and 10.7%, respectively, of our total operating lease obligations relates to our corporate office facility in Austin, Texas. At December 31, 2017,  29.7% of our total operating lease obligation relates to our office facility in Vermont where iSystems is based. Subsequent to December 31, 2017, we acquired TelePayroll Inc., Pay Systems of America, Inc., and Savers Administrative Services, Inc. These three acquisitions add future minimum lease commitments of approximately $1,690, andextension options are not included in the future minimum lease term unless it is reasonably certain we will exercise the option, or the lessor has the sole ability to exercise the option. Our incremental borrowing rate of 9% is estimated to approximate our interest rate on a collateralized basis with similar terms and payments, using a portfolio approach. The weighted average remaining lease term of leases with a lease liability as of December 31, 2017.2019 is 6 years.

Supplemental cash flow information related to operating leases for the year ended December 31, 2019 follow:
Cash paid for amounts included in the measurement of lease liabilities: 
Operating cash outflows from operating leases$2,289
Non-cash operating activities: 
Operating lease assets obtained in exchange for new operating lease liabilities$8,615

Future minimum commitments over the life of all operating leases, which exclude variable rent payments, are as follows:
 Total Operating Leases
2020$2,187
20212,074
20221,548
2023845
2024716
Thereafter2,398
Total minimum lease payments9,768
Less imputed interest(2,256)
Total lease liabilities$7,512
NOTE 1416 - SUBSEQUENT EVENTS
The Company evaluated subsequent events through the date of the filing of this Annual Report on Form 10-K with the SEC, to ensure that this filing includes appropriate disclosure of events both recognized in the financial statements as of December 31, 2017,2019, and events which occurred subsequent to December 31, 20172019 but were not recognized in the financial statements. The Company has determined that there were no subsequent events which required recognition, adjustment to or disclosure in the financial statements, except as below and except as discusseddisclosed in Note 13 above9 and below.
On March 10, 2020, our Board of Directors authorized a new stock repurchase program, under which we may repurchase up to $5,000 of our outstanding common stock. This new stock repurchase program is in addition to the approximately 66,000 shares available under our existing stock repurchase plan.
Under this new stock repurchase program, we may repurchase shares in accordance with all applicable securities laws and regulations, including Rule 10b-18 of the Securities Exchange Act of 1934, as follows:.amended. The extent to which we repurchase our shares, and the timing of such repurchases, will depend upon a variety of factors, including market conditions, regulatory requirements and other corporate considerations, as determined by our management. The repurchase program may be extended, suspended or discontinued at any time. We expect to finance the program from existing cash resources.

ITEM 16.    FORM 10-K SUMMARY
In January 2018, we closed three strategic acquisitions: TelePayroll Inc., a Southern California-based provider of HR, payroll and employee benefits services; Pay Systems of America, Inc., a provider of HR, payroll and employee benefits services; and Savers Administrative Services, Inc., a certified third-party administrator of payroll and HR services. All three companies are current resellers of our leading Human Resource Information System platform, Evolution. The total consideration for the three acquisitions was $30,600, of which $25,300 was paid with cash on hand and the remaining portion was paid with a combination of promissory notes and Asure common stock.

Not applicable.


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 ASURE SOFTWARE, INC. 
    
March 16, 20182020By     /s//s/   PATRICK GOEPEL 
  
Patrick Goepel
Chief Executive Officer
 
   Chief Executive Officer 
    

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the Registrant and in the capacities and on the date indicated.
Signature Title Date
      
 
/s/  PATRICK GOEPEL 
Chief Executive Officer
(Principal Executive Officer)
and Director
 March 16, 20182020
 Patrick Goepel (Principal Executive Officer)  
   and Director  
      
 /s/  KELYN BRANNON 
Chief Financial Officer
March 16, 2018
Kelyn Brannnon
(Principal Financial and Accounting Officer)
March 16, 2020
Kelyn Brannon
  
      
 /s/  DAVID SANDBERG Chairman of the Board March 16, 20182020
 
David Sandberg
    
 /s/  MATTHEW BEHRENT Director March 16, 2018
 
Matthew Behrent
    
 /s/  DANIEL GILL Director March 16, 20182020
 Daniel Gill    
      
 
/s/  ADRIAN PERTIERRACHARLES LATHROP, JR. Director March 16, 20182020
 Adrian PertierraCharles Lathrop, Jr.
/s/  BRADFORD OBERWAGERDirectorMarch 16, 2020
Bradford Oberwager
    
      
 /s/  J. RANDALL WATERFIELD Director March 16, 20182020
 J. Randall Waterfield    


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